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Sabre Corporation

sabr · NASDAQ Consumer Cyclical
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Ticker sabr
Exchange NASDAQ
Sector Consumer Cyclical
Industry Travel Services
Employees 6253
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FY2016 Annual Report · Sabre Corporation
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2 016  Annual Report

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-K

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the fiscal year ended December 31, 2016 

or

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

Sabre Corporation

(Exact name of registrant as specified in its charter)

Delaware
(State or other jurisdiction
of incorporation or organization)

001-36422
(Commission File Number)

20-8647322
(I.R.S. Employer
Identification No.)

3150 Sabre Drive
Southlake, TX 76092
(Address, including zip code, of principal executive offices)

(682) 605-1000
(Registrant's telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:

Common Stock, $0.01 par value
(Title of class)

The NASDAQ Stock Market LLC
(Name of exchange on which registered)

Securities registered pursuant to Section 12(g) of the Act:

None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities 
Act.    Yes  

   No  

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.    Yes 

   No  

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities 
Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such 
reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes 

   No 

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every 
Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during 
the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes

    No 

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§229.405 of this chapter) is not 
contained herein, and will not be contained, to the best of the registrant’s knowledge, in definitive proxy or information statements 
incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.  

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller 
reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 
of the Exchange Act.

Large accelerated filer
Non-accelerated filer

(Do not check if a smaller reporting company)

Accelerated filer
Smaller reporting company

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes  

   No  

The aggregate market value of the registrant’s common stock held by non-affiliates, as of June 30, 2016, was $5,557,932,591. As 
of February 13, 2017, there were 277,129,005 shares of the registrant’s common stock outstanding.

DOCUMENTS INCORPORATED BY REFERENCE
Portions of the registrant’s definitive proxy statement relating to its 2017 annual meeting of stockholders to be held on May 24, 
2017, are incorporated by reference in Part III.

 
 
 
Table of Contents

Business
Risk Factors
Unresolved Staff Comments
Properties
Legal Proceedings
Mine Safety Disclosures

Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 

Securities

Selected Financial Data
Management’s Discussion and Analysis of Financial Condition and Results of Operations
Quantitative and Qualitative Disclosures About Market Risk
Financial Statements and Supplementary Data
Changes in and Disagreements With Accountants on Accounting and Financial Disclosure
Controls and Procedures
Other Information

Directors, Executive Officers and Corporate Governance
Executive Compensation
Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters
Certain Relationships and Related Transactions, and Director Independence
Principal Accounting Fees and Services

Exhibits, Financial Statement Schedules
Form 10-K Summary

Page

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PART I

Item 1.
Item 1A.
Item 1B.
Item 2.
Item 3.
Item 4.

PART II
Item 5.

Item 6.
Item 7.
Item 7A.
Item 8.
Item 9.
Item 9A.
Item 9B.

PART III

Item 10.
Item 11.
Item 12.
Item 13.
Item 14.

PART IV
Item 15.
Item 16.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FORWARD-LOOKING STATEMENTS

This Annual Report on Form 10-K, including the section “Management’s Discussion and Analysis of Financial Condition and 
Results of Operations” in Part II, Item 7, contains information that may constitute forward-looking statements. Forward-looking 
statements  relate  to  expectations,  beliefs,  projections,  future  plans  and  strategies,  anticipated  events  or  trends  and  similar 
expressions concerning matters that are not historical facts, such as statements regarding our future financial condition or results 
of  operations,  our  prospects  and  strategies  for  future  growth,  the  development  and  introduction  of  new  products,  and  the 
implementation of our marketing and branding strategies. In many cases, you can identify forward-looking statements by terms 
such as “expects,” "outlook," “believes,” “may,” "intend," “will,” “predicts,” “potential,” “anticipates,” “estimates,”  should,” “plans” or 
the negative of these terms or other comparable terminology. The forward-looking statements are based on our current expectations 
and  assumptions  regarding  our  business,  the  economy  and  other  future  conditions  and  are  subject  to  risks,  uncertainties  and 
changes in circumstances that may cause events or our actual activities or results to differ significantly from those expressed in 
any forward-looking statement. Although we believe that the expectations reflected in the forward-looking statements are reasonable, 
we cannot guarantee future events, results, actions, levels of activity, performance or achievements. You are cautioned not to place 
undue reliance on these forward-looking statements. Unless required by law, we undertake no obligation to publicly update or revise 
any forward-looking statements to reflect circumstances or events after the date they are made.  A number of important factors 
could cause actual results to differ materially from those indicated by the forward-looking statements, including, but not limited to, 
those factors described in Part I, Item 1A, “Risk Factors,” in Part I, Item 7 “Management's Discussion and Analysis of Financial 
Condition and Results of Operations—Factors Affecting Our Results” and elsewhere in this Annual Report. 

In  this Annual  Report  on  Form  10-K,  references  to  “Sabre,”  the  “Company,”  “we,”  “our,”  “ours”  and  “us”  refer  to  Sabre 

Corporation and its consolidated subsidiaries unless otherwise stated or the context otherwise requires.

ITEM 1. 

  BUSINESS

Overview

PART I

Sabre Corporation is a Delaware corporation formed in December 2006. On March 30, 2007, Sabre Corporation acquired 
Sabre Holdings Corporation (“Sabre Holdings”), which is the sole subsidiary of Sabre Corporation. Sabre GLBL Inc. (“Sabre GLBL”) 
is the principal operating subsidiary and sole direct subsidiary of Sabre Holdings. Sabre GLBL or its direct or indirect subsidiaries 
conduct all of our businesses. Our principal executive offices are located at 3150 Sabre Drive, Southlake, Texas 76092.

We are a leading technology solutions provider to the global travel and tourism industry. We span the breadth of the global 
travel ecosystem, providing key software and services to a broad range of travel suppliers and travel buyers. We connect the world’s 
leading travel suppliers, including airlines, hotels, car rental brands, rail carriers, cruise lines and tour operators, with travel buyers 
in a comprehensive travel marketplace. We also offer travel suppliers an extensive suite of leading software solutions, ranging from 
airline and hotel reservations systems to high-value marketing and operations solutions, such as planning airline crew schedules, 
re-accommodating passengers during irregular flight operations and managing day-to-day hotel operations. These solutions allow 
our customers to market, distribute and sell their products more efficiently, manage their core operations, and deliver enhanced 
travel experiences.

Business Segments

We operate through two business segments: Travel Network and Airline and Hospitality Solutions. Financial information 
about our business segments and geographic areas is provided in Note 16, Segment Information, to our consolidated financial 
statements in Part II, Item 8 in this Annual Report on Form 10-K.

Travel Network

Travel Network is our global business-to-business travel marketplace and consists primarily of our global distribution system 
(“GDS”) and a broad set of solutions that integrate with our GDS to add value for travel suppliers and travel buyers. Our GDS 
facilitates travel by efficiently bringing together travel content such as inventory, prices, and availability from a broad array of travel 
suppliers, including airlines, hotels, car rental brands, rail carriers, cruise lines and tour operators, with a large network of travel 
buyers, including online travel agencies (“OTAs”), offline travel agencies, travel management companies (“TMCs”) and corporate 
travel departments.

During 2015, we expanded Travel Network's presence in the Asia Pacific (“APAC”) region through the acquisition of the 
remaining 65% interest in Abacus International Pte Ltd, which is now named Sabre Asia Pacific Pte Ltd ("SAPPL"). SAPPL is a 
Singapore-based business-to-business travel e-commerce provider that serves APAC. Prior to the acquisition, SAPPL was 65% 
owned by a consortium of 11 airlines and the remaining 35% was owned by us.

1

Airline and Hospitality Solutions

Our Airline and Hospitality Solutions business offers a broad portfolio of software technology products and solutions, through 
software-as-a-service (“SaaS”) and hosted delivery model, to airlines, hoteliers and other travel suppliers. Airline and Hospitality 
Solutions aggregates our Airline Solutions and Hospitality Solutions operating segments.

Airline Solutions—Our Airline Solutions business provides industry-leading and comprehensive software solutions that help 
our  airline  customers  better  market,  sell,  serve  and  operate.  We  offer  airline  software  solutions  in  three  functional  suites:  our 
reservation system, SabreSonic Customer Sales & Service (“SabreSonic”); and our commercial solutions, Sabre AirVision Marketing 
& Planning; and Sabre AirCentre Enterprise Operations. SabreSonic provides comprehensive capabilities around managing sales 
and customer service across an airline’s diverse touch points. Sabre AirVision Marketing & Planning is a set of strategic airline 
commercial planning solutions that focuses on helping our customers improve profitability and develop their brand. Sabre AirCentre 
Enterprise Operations is a set of strategic solutions that drive operational effectiveness through holistic planning and management 
of airline, airport and customer operations.

Hospitality Solutions—Our Hospitality Solutions business provides software and solutions to hoteliers around the world. Our 
offerings include distribution through our SynXis central reservation system (“CRS”), property management through SynXis Property 
Manager Solution (“PMS”), marketing services and professional services that optimize distribution and marketing.

In January 2016, we completed the acquisition of the Trust Group of Companies (“Trust Group”), a central reservation, 
revenue management and hotel marketing provider with a significant presence in Europe, the Middle East and Africa (“EMEA”) and 
in APAC. Inclusive of this acquisition, we provide our software and solutions to over 33,000 hotel properties around the world. 

Strategy

We provide innovative technology and solutions to help our travel industry customers succeed and grow. The key elements 

of our strategy include:

•  Commitment to develop innovative technology products through investment of significant resources in solutions that 
address  key  customer  needs  which  include  retailing  solutions,  mobile  capabilities,  data  analytics  and  business 
intelligence and workflow optimization.

•  Geographic expansion beyond our traditional strengths by seeking to deepen our presence in high-growth geographies 

in Europe, including high-growth APAC, Eastern European markets and Latin America.

• 

• 

Pursuit of new customers and marketplace content through seeking to actively add new travel supplier content to Travel 
Network and continuing to pursue new customers for our Airline and Hospitality Solutions business.

Strengthen relationships with existing customers, including promoting the adoption of our products within and across 
our existing customers.

Customers

Travel Network customers consist of travel suppliers, including airlines, hotels, car rental brands, rail carriers, cruise lines, 
tour operators, attractions and services; a large network of travel buyers, including OTAs, offline travel agencies, TMCs and corporate 
travel departments; and travelers and other sellers of travel and consumers of travel information. Airline Solutions serves airlines 
of all sizes and in every region of the world, including hybrid carriers and low-cost carriers (collectively, “LCC/hybrids”), global 
network carriers and regional network carriers; and other customers such as airports, corporate aviation fleets, governments and 
tourism boards. Hospitality Solutions has a global customer base of over 33,000 hotel properties of all sizes.

No individual customer accounted for more than 10% of our consolidated revenues for the years ended December 31, 2016, 

2015 and 2014.

Sources of Revenue

Transactions—Bookings that generate fees directly to Travel Network (“Direct Billable Booking”) include bookings made 
through our GDS (e.g., air, car and hotel bookings) and through our joint venture partners in cases where we are paid directly by 
the travel supplier. A transaction occurs when a travel agency or corporate travel department books or reserves a travel supplier’s 
product on our GDS, for which we receive a fee. Transaction fees include, but are not limited to transaction fees paid by travel 
suppliers for selling their inventory through our GDS and fees paid by travel agency subscribers related to their use of certain 
solutions integrated with our GDS. We receive revenue from the travel supplier and the travel agency according to the commercial 
arrangement with each.

2

SaaS and Hosted—Airline and Hospitality Solutions generates revenue through upfront solution fees and recurring usage-
based fees for the use of our software solutions hosted on secure platforms or deployed via SaaS. We maintain our SaaS and 
hosted software and manage the related infrastructure. We collect the implementation fees and recurring usage-based fees pursuant 
to contracts with terms that typically range between three and ten years and generally include minimum annual volume requirements.

Professional Service Fees—Airline and Hospitality Solutions offerings that utilize the SaaS and hosted revenue model are 
sometimes  sold  as  part  of  multiple-element  agreements  for  which  we  also  provide  professional  services,  including  consulting 
services. Our professional services are primarily focused on helping customers achieve better utilization of and return on their 
software investment. Often, we provide these services during the implementation phase of our SaaS solutions.

Software Licensing—Airline and Hospitality Solutions generates revenue from fees for the installation and use of our software 

products. Some contracts under this model generate additional revenue for the maintenance of the software product.

Media—Advertising revenue is generated by Travel Network from customers that advertise products on our GDS. Advertisers 
use two types of advertising metrics: (i) display advertising and (ii) action advertising. In display advertising, advertisers generally 
pay based on the number of customers who view the advertisement, and are charged based on cost-per-thousand impressions. 
In action advertising, advertisers generally pay based on the number of customers who perform a specific action, such as click on 
the advertisement, and are charged based on the cost per action.

Competition

We operate in highly competitive markets. Travel Network competes with several other regional and global travel marketplace 
providers,  including  other  GDSs,  local  distribution  systems  and  travel  marketplace  providers  primarily  owned  by  airlines  or 
government entities and direct distribution by travel suppliers. In addition to other GDSs and direct distributors, there are a number 
of other competitors in the travel distribution marketplace, including new entrants in the travel space that offer metasearch capabilities 
that direct shoppers to supplier websites and/or OTAs, third party aggregators and peer-to-peer options for travel services. Airline 
Solutions operates in an industry that is very competitive, which includes other providers of reservations systems and software 
applications  solutions  and  airlines  that  develop  their  own  software  applications  and  reservations  systems  in-house.  Primary 
competitors of Hospitality Solutions are in the hospitality CRS and PMS fields and hotels that develop their own software applications 
and CRSs in house, including global hotel chains.

Technology and Operations

Our technology strategy is based on achieving company-wide stability and performance at the most efficient price point. 
Significant investment has gone into building a centralized middleware environment with an emphasis on simplicity, security, and 
scalability. We invest heavily in software development, delivery and operational support capabilities and strive to provide best in 
class products for our customers. We operate standardized infrastructure in our data center environments across hardware, operating 
systems, databases, and other key enabling technologies to minimize costs on non-differentiators. We expect to continue to make 
significant  investments in our information technology infrastructure to modernize, drive efficiency in development and ongoing 
technology costs, further enhance the stability and security of our network, and to accelerate our shift to open source and cloud-
based solutions.

Our architecture has evolved from a mainframe centric transaction processing environment to a secure processing platform 
that is one of the world’s most heavily used and resilient service oriented architecture (“SOA”) environments. A variety of products 
and  services  run  on  this  technology  infrastructure:  high  volume  air  shopping  systems;  desktop  access  applications  providing 
continuous,  real-time  data  access  to  travel  agents;  airline  operations  and  decision  support  systems;  an  array  of  customized 
applications available through the Sabre Red App Centre; and web based services that provide an automated interface between 
us and our travel suppliers and customers. The flexibility and scale of our standardized SOA based technology infrastructure allow 
us to quickly deliver a broad variety of SaaS and hosted solutions.

Intellectual Property

We  use  software,  business  processes  and  proprietary  information  to  carry  out  our  business. These  assets  and  related 
intellectual property rights are significant assets of our business. We rely on a combination of patent, copyright, trade secret and 
trademark laws, confidentiality procedures, and contractual provisions to protect these assets and we license software and other 
intellectual property both to and from third parties. We may seek patent protection on technology, software and business processes 
relating to our business, and our software and related documentation may also be protected under trade secret and copyright laws 
where applicable. We may also benefit from both statutory and common law protection of our trademarks. 

Although we rely heavily on our brands, associated trademarks, and domain names, we do not believe that our business is 
dependent on any single item of intellectual property, or that any single item of intellectual property is material to the operation of 
our business. However, since we consider trademarks to be a valuable asset of our business, we maintain our trademark portfolio 
throughout the world by filing trademark applications with the relevant trademark offices, renewing appropriate registrations and 
regularly monitoring potential infringement of our trademarks in certain key markets.

3

Government Regulation

We are subject to or affected by international, federal, state and local laws, regulations and policies, which are constantly 
subject to change. These laws, regulations and policies include GDS regulation in the European Union (“EU”), Canada, the United 
States and other locations.

We are subject to the application of data protection and privacy regulations in many of the countries in which we operate.  

We are also subject to prohibitions administered by the Office of Foreign Assets Control (the “OFAC rules”), which prohibit 
U.S. persons from engaging in financial transactions with or relating to the prohibited individual, entity or country, require the blocking 
of assets in which the individual, entity or country has an interest, and prohibit transfers of property subject to U.S. jurisdiction 
(including property in the possession or control of U.S. persons) to such individual, entity or country.

Our  businesses  may  also  be  subject  to  regulations  affecting  issues  such  as:  trade  sanctions,  exports  of  technology, 

telecommunications, and e-commerce. These regulations may vary among jurisdictions.

See “Risk Factors—Any failure to comply with regulations or any changes in such regulations governing our businesses 

could adversely affect us.”

Seasonality

The travel industry is seasonal in nature. Travel bookings for Travel Network, and the revenue we derive from those bookings, 
are typically seasonally strong in the first and third quarters, but decline significantly each year in the fourth quarter, primarily in 
December. We recognize air-related revenue at the date of booking and because customers generally book their November and 
December holiday leisure-related travel earlier in the year and business-related travel declines during the holiday season, revenue 
resulting from bookings is typically lower in the fourth quarter.

Employees

As of December 31, 2016, we employed approximately 10,000 people. We have not experienced any work stoppages and 

consider our relations with our employees to be good.

Available Information

We are subject to the informational requirements of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), 
and  in  accordance  therewith,  we  file  reports,  proxy  and  information  statements  and  other  information  with  the  Securities  and 
Exchange Commission (“SEC”). Our Annual Report on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-
K, and other information to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Exchange Act are available 
through the investor relations section of our website under the link investors.sabre.com/sec.cfm. Reports are available free of charge 
as soon as reasonably practicable after we electronically file them with, or furnish them to, the SEC. The information contained on 
our website is not incorporated by reference into this Annual Report on Form 10-K.

In addition to our website, you may read and copy public reports we file with or furnish to the SEC at the SEC’s Public 
Reference Room at 100 F Street, NE, Washington, DC 20549. You may obtain information on the operation of the Public Reference 
Room by calling the SEC at 1-800-SEC-0330. The SEC maintains an Internet site that contains our reports, proxy and information 
statements, and other information that we file electronically with the SEC at www.sec.gov.

ITEM 1A. 

  RISK FACTORS

The following risk factors may be important to understanding any statement in this Annual Report on Form 10-K or elsewhere. 
Our business, financial condition and operating results can be affected by a number of factors, whether currently known or unknown, 
including but not limited to those described below. Any one or more of such factors could directly or indirectly cause our actual 
results of operations and financial condition to vary materially from past or anticipated future results of operations and financial 
condition. Any of these factors, in whole or in part, could materially and adversely affect our business, financial condition, results 
of operations and stock price.

Our  revenue  is  highly  dependent  on  transaction  volumes  in  the  global  travel  industry,  particularly  air  travel 
transaction volumes.

Our Travel Network and Airline and Hospitality Solutions revenue is largely tied to travel suppliers’ transaction volumes rather 
than  to  their  unit  pricing  for  an  airplane  ticket,  hotel  room  or  other  travel  products. This  revenue  is  generally  not  contractually 
committed to recur annually under our agreements with our travel suppliers. As a result, our revenue is highly dependent on the 
global travel industry, particularly air travel from which we derive a substantial amount of our revenue, and directly correlates with 
global travel, tourism and transportation transaction volumes. Our revenue is therefore highly susceptible to declines in or disruptions 

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to leisure and business travel that may be caused by factors entirely out of our control, and therefore may not recur if these declines 
or disruptions occur.

Various factors may cause temporary or sustained disruption to leisure and business travel. The impact these disruptions 

would have on our business depends on the magnitude and duration of such disruption. These factors include, among others:

• 
• 

• 

• 
• 
• 

general and local economic conditions;
financial instability of travel suppliers and the impact of any fundamental corporate changes to such travel suppliers, 
such as airline bankruptcies or consolidations, on the cost and availability of travel content; 
factors that affect demand for travel such as outbreaks of contagious diseases, including Zika, Ebola and the MERS 
virus, increases in fuel prices, changing attitudes towards the environmental costs of travel and safety concerns; 
political events like acts or threats of terrorism, hostilities, and war;
inclement weather, natural or man-made disasters; and
factors  that  affect  supply  of  travel  such  as  changes  to  regulations  governing  airlines  and  the  travel  industry,  like 
government sanctions that do or would prohibit doing business with certain state-owned travel suppliers, work stoppages 
or labor unrest at any of the major airlines, hotels or airports. 

Our Travel Network business is exposed to pricing pressure from travel suppliers.

Travel suppliers continue to look for ways to decrease their costs and to increase their control over distribution. For example, 
consolidation in the airline industry and macroeconomic factors, among other things, have driven some airlines to negotiate for 
lower fees during contract renegotiations, thereby exerting increased pricing pressure on our Travel Network business, which, in 
turn, negatively affects our revenues and margins. In addition, travel suppliers’ use of alternative distribution channels, such as 
direct distribution through supplier-operated websites, may also adversely affect our contract renegotiations with these suppliers 
and negatively impact our transaction fee revenue. For example, as we attempt to renegotiate new agreements with our travel 
suppliers, they may withhold some or all of their content (fares and associated economic terms) for distribution exclusively through 
their direct distribution channels (for example, the relevant airline’s website) or offer travelers more attractive terms for content 
available through those direct channels after their contracts expire. As a result of these sources of negotiating pressure, we may 
have to decrease our prices to retain their business. If we are unable to renew our contracts with these travel suppliers on similar 
economic terms or at all, or if our ability to provide this content is similarly impeded, this would also adversely affect the value of 
our Travel Network business as a marketplace due to our more limited content. See “-Travel suppliers’ use of alternative distribution 
models, such as direct distribution models, could adversely affect our Travel Network business.”

Implementation of software solutions often involves a significant commitment of resources, and any failure to deliver 
as promised on a significant implementation could adversely affect our business.

In our Travel Network business and our Airline and Hospitality Solutions business, the implementation of software solutions 
often involves a significant commitment of resources and is subject to a number of significant risks over which we may or may not 
have control. These risks include:

• 
• 

• 

• 

the features of the implemented software may not meet the expectations or fit the business model of the customer;
our  limited  pool  of  trained  experts  for  implementations  cannot  quickly  and  easily  be  augmented  for  complex 
implementation projects, such that resources issues, if not planned and managed effectively, could lead to costly project 
delays; 
customer-specific factors, such as the stability, functionality, interconnection and scalability of the customer’s pre-existing 
information technology infrastructure, as well as financial or other circumstances could destabilize, delay or prevent the 
completion of the implementation process, which, for airline reservations systems, typically takes 12 to 18 months; and 
customers and their partners may not fully or timely perform the actions required to be performed by them to ensure 
successful implementation, including measures we recommend to safeguard against technical and business risks. 

As a result of these and other risks, some of our customers may incur large, unplanned costs in connection with the purchase 
and installation of our software products. Also, implementation projects could take longer than planned or fail. We may not be able 
to  reduce  or  eliminate  protracted  installation  or  significant  additional  costs.  Significant  delays  or  unsuccessful  customer 
implementation  projects  could  result  in  cancellation  or  renegotiation  of  existing  agreements,  claims  from  customers,  harm  our 
reputation and negatively impact our operating results.

Travel suppliers’ use of alternative distribution models, such as direct distribution models, could adversely affect 
our Travel Network business.

Some travel suppliers that provide content to Travel Network, including some of Travel Network’s largest airline customers, 
have sought to increase usage of direct distribution channels. For example, these travel suppliers are trying to move more consumer 
traffic to their proprietary websites, and some travel suppliers have explored direct connect initiatives linking their internal reservations 
systems directly with travel agencies or TMCs, thereby bypassing the GDSs. This direct distribution trend enables them to apply 
pricing pressure on intermediaries and negotiate travel distribution arrangements that are less favorable to intermediaries. With 
travel suppliers’ adoption of certain technology solutions over the last decade, including those offered by our Airline and Hospitality 
Solutions business, air travel suppliers have increased the proportion of direct bookings relative to indirect bookings. In the future, 
airlines may increase their use of direct distribution, which may cause a material decrease in their use of our GDS. Travel suppliers 

5

may also offer travelers advantages through their websites such as special fares and bonus miles, which could make their offerings 
more attractive than those available through our GDS platform. Similarly, travel suppliers may also seek to encourage travelers’ 
and travel agencies’ usage of their proprietary booking platforms by selectively increasing the ticket price in our GDS, making our 
GDS platform’s offerings more expensive than some alternative offerings. For example, we are currently engaged in litigation with 
the Lufthansa Group in connection with a surcharge that the Lufthansa Group has imposed on tickets purchased through three 
selected GDSs, including Sabre. The Lufthansa Group is seeking declaratory judgment that this surcharge does not violate the 
terms of its agreement with us, in addition to damages related to the allegations of breach of contract and tortious interference with 
agency contracts. We deny the allegations and we have filed a counterclaim that asserts the Lufthansa Group’s surcharge is a 
violation of its agreement and that seeks an order requiring the Lufthansa Group to specifically perform its obligations under the 
agreement.

In addition, with respect to ancillary products, travel suppliers may choose not to comply with the technical standards that 
would allow ancillary products to be immediately distributed via intermediaries, thus resulting in a delay before these products 
become available through our GDS relative to availability through direct distribution. In addition, if enough travel suppliers choose 
not to develop ancillary products in a standardized way with respect to technical standards our investment in adapting our various 
systems to enable the sale of ancillary products may not be successful.

Companies with close relationships with end consumers, like Facebook, as well as new entrants introducing new paradigms 
into the travel industry, such as metasearch engines, like Google, may promote alternative distribution channels to our GDS by 
diverting consumer traffic away from intermediaries, which may adversely affect our GDS business.

Additionally, technological advancements may allow airlines and hotels to facilitate broader connectivity to and integration 
with large travel buyers, such that certain airline and hotel offerings could be made available directly to such travel buyers without 
the involvement of intermediaries such as Travel Network and its competitors.

Our success depends on maintaining the integrity of our systems and infrastructure, which may suffer from failures, 
capacity constraints, business interruptions and forces outside of our control.

We may be unable to maintain and improve the efficiency, reliability and integrity of our systems. Unexpected increases in 
the volume of our business could exceed system capacity, resulting in service interruptions, outages and delays. Such constraints 
can also lead to the deterioration of our services or impair our ability to process transactions. We occasionally experience system 
interruptions that make certain of our systems unavailable including, but not limited to, our GDS and the services that our Airline 
and Hospitality Solutions business provides to airlines and hotels. System interruptions may prevent us from efficiently providing 
services to customers or other third parties, which could cause damage to our reputation and result in our losing customers and 
revenues or cause us to incur litigation and liabilities. Although we have contractually limited our liability for damages caused by 
outages of our GDS (other than damages caused by our gross negligence or willful misconduct), we cannot guarantee that we will 
not be subject to lawsuits or other claims for compensation from our customers in connection with such outages for which we may 
not be indemnified or compensated.

Our systems may also be susceptible to external damage or disruption. Much of the computer and communications hardware 
upon which we depend is located across multiple data center facilities in a single geographic region. Our systems could be damaged 
or disrupted by power, hardware, software or telecommunication failures, human errors, natural events including floods, hurricanes, 
fires, winter storms, earthquakes and tornadoes, terrorism, break-ins, hostilities, war or similar events. Computer viruses, malware, 
denial of service attacks, physical or electronic break-ins and similar disruptions affecting the Internet, telecommunication services 
or our systems could cause service interruptions or the loss of critical data, and could prevent us from providing timely services. 
See “-Security breaches could expose us to liability and damage our reputation and our business.” Failure to efficiently provide 
services to customers or other third parties could cause damage to our reputation and result in the loss of customers and revenues, 
significant recovery costs or litigation and liabilities. Moreover, such risks are likely to increase as we expand our business and as 
the tools and techniques involved become more sophisticated.

Although we have implemented measures intended to protect certain systems and critical data and provide comprehensive 
disaster recovery and contingency plans for certain customers that purchase this additional protection, these protections and plans 
are not in place for all systems. Furthermore, several of our existing critical backup systems are located in the same metropolitan 
area as our primary systems and we may not have sufficient disaster recovery tools or resources available, depending on the type 
or size of the disruption. Disasters affecting our facilities, systems or personnel might be expensive to remedy and could significantly 
diminish our reputation and our brands, and we may not have adequate insurance to cover such costs.

Customers and other end-users who rely on our software products and services, including our SaaS and hosted offerings, 
for applications that are integral to their businesses may have a greater sensitivity to product errors and security vulnerabilities than 
customers for software products generally. Additionally, security breaches that affect third parties upon which we rely, such as travel 
suppliers, may further expose us to negative publicity, possible liability or regulatory penalties. Events outside our control could 
cause interruptions in our IT systems, which could have a material adverse effect on our business operations and harm our reputation.

6

The travel distribution market is highly competitive, and we are subject to competition from other GDS providers, 
direct distribution by travel suppliers and new entrants or technologies that may challenge the GDS business model.

The evolution of the global travel and tourism industry, the introduction of new technologies and standards and the expansion 
of existing technologies in key markets, among other factors, could contribute to an intensification of competition in the business 
areas and regions in which we operate. Increased competition could require us to increase spending on marketing activities or 
product development, to decrease our booking or transaction fees and other charges (or defer planned increases in such fees and 
charges), to increase incentive consideration or take other actions that could harm our business. A GDS has two broad categories 
of customers: (i) travel suppliers, such as airlines, hotels, car rental brands, rail carriers, cruise lines and tour operators, and (ii) 
travel buyers, such as online and offline travel agencies, TMCs and corporate travel departments. The competitive positioning of 
a GDS depends on the success it achieves with both customer categories. Other factors that may affect the competitive success 
of a GDS include the comprehensiveness, timeliness and accuracy of the travel content offered, the reliability, ease of use and 
innovativeness of the technology, the perceived value proposition of our GDS by travel suppliers and travel buyers, the incentive 
consideration provided to travel agencies, the transaction fees charged to travel suppliers and the range of products and services 
available  to  travel  suppliers  and  travel  buyers.  Our  GDS  competitors  could  seek  to  capture  market  share  by  offering  more 
differentiated content, products or services, increasing the incentive consideration to travel agencies, or decreasing the transaction 
fees charged to travel suppliers, which would harm our business to the extent they gain market share from us or force us to respond 
by lowering our prices or increasing the incentive consideration we provide.

We cannot guarantee that we will be able to compete successfully against our current and future competitors in the travel 
distribution market, some of which may achieve greater brand recognition than us, have greater financial, marketing, personnel 
and other resources or be able to secure services and products from travel suppliers on more favorable terms. If we fail to overcome 
these competitive pressures, we may lose market share and our business may otherwise be negatively affected.

Our  ability  to  maintain  and  grow  our Airline  and  Hospitality  Solutions  business  may  be  negatively  affected  by 
competition from other third-party solutions providers and new participants that seek to enter the solutions market.

Our Airline and Hospitality Solutions business principally faces competition from existing third-party solutions providers. We 
also compete with various point solutions providers on a more limited basis in several discrete functional areas. For our Hospitality 
Solutions business, we face competition across many aspects of our business but our primary competitors are in the hospitality 
CRS and PMS fields. 

Factors that may affect the competitive success of our Airline and Hospitality Solutions business include our pricing structure, 
our ability to keep pace with technological developments, the effectiveness and reliability of our implementation and system migration 
processes, our ability to meet a variety of customer specifications, the effectiveness and reliability of our systems, the cost and 
efficiency of our system upgrades and our customer support services. Our failure to compete effectively on these and other factors 
could decrease our market share and negatively affect our Airline and Hospitality Solutions business.

Security breaches could expose us to liability and damage our reputation and our business.

We process, store, and transmit large amounts of data, including personally identifiable information ("PII") and payment card 
industry data ("PCI") of our customers, and it is critical to our business strategy that our facilities and infrastructure, including those 
provided by HP Enterprises, LLC ("HPE") or other vendors, remain secure and are perceived by the marketplace to be secure. Our 
infrastructure may be vulnerable to physical break-ins, computer viruses, or similar disruptive problems.

In addition, we, like most technology companies, are the target of cybercriminals who attempt to compromise our systems.  
From time to time, we experience cybersecurity incidents that have to be identified and remediated to protect sensitive information 
along with our intellectual property and our overall business. To address these threats and intrusions, we have a team of experienced 
security experts and support from firms that specialize in cybersecurity. We have in the past experienced cybersecurity incidents, 
and there is a risk that additional incidents could occur and sensitive or material information could be compromised in the future. 
The costs of any investigation of such future incidents, as well as any remediation related to these incidents, may be material.

Any physical or electronic break-in, cybersecurity incidents or other security breach or compromise of the information handled 
by us or our service providers may jeopardize the security or integrity of information in our computer systems and networks or those 
of our customers and cause significant interruptions in our and our customers’ operations.

Any systems and processes that we have developed that are designed to protect customer information and prevent data 
loss and other security breaches cannot provide absolute security. In addition, we may not successfully implement remediation 
plans to address all potential exposures. It is possible that we may have to expend additional financial and other resources to 
address such problems. Failure to prevent or mitigate data loss or other security breaches could expose us or our customers to a 
risk  of  loss  or  misuse  of  such  information,  cause  customers  to  lose  confidence  in  our  data  protection  measures,  damage  our 
reputation,  adversely  affect  our  operating  results  or  result  in  litigation  or  potential  liability  for  us.  While  we  maintain  insurance 
coverage that may, subject to policy terms and conditions, cover certain aspects of cyber risks, this insurance coverage is subject 
to a retention amount and may not be applicable to a particular incident or otherwise may be insufficient to cover all our losses 
beyond any retention. Similarly, we expect to continue to make significant investments in our information technology infrastructure. 
7

The implementation of these investments may be more costly or take longer than we anticipate, or could otherwise adversely affect 
our business operations, which could negatively impact our financial position, results of operations or cash flows.

Any inability or failure to adapt to technological developments or the evolving competitive landscape could harm 
our business operations and competitiveness.

We  depend  upon  the  use  of  sophisticated  information  technology  and  systems.  Our  competitiveness  and  future  results 
depend  on  our  ability  to  maintain  and  make  timely  and  cost-effective  enhancements,  upgrades  and  additions  to  our  products, 
services, technologies and systems in response to new technological developments, industry standards and trends and customer 
demands.  For  example,  we  currently  utilize  mainframe  infrastructure  technology  for  certain  of  our  enterprise  applications  and 
platforms.  Because  the  number  of  users  and  programmers  able  to  service  this  technology  is  decreasing,  migration  to  another 
business environment could cause us to incur substantial costs, result in instability and business interruptions and materially harm 
our business.

Adapting  to  new  technological  and  marketplace  developments,  such  as  IATA’s  new  distribution  capability  (“NDC”),  may 
require substantial expenditures and lead time and we cannot guarantee that projected future increases in business volume will 
actually  materialize.  We  may  experience  difficulties  that  could  delay  or  prevent  the  successful  development,  marketing  and 
implementation of enhancements, upgrades and additions. Moreover, we may fail to maintain, upgrade or introduce new products, 
services, technologies and systems as quickly as our competitors or in a cost-effective manner. For example, we must constantly 
update our GDS with new capabilities to adapt to the changing technological environment and customer needs. However, this 
process can be costly and time-consuming, and our efforts may not be successful as compared to our competitors in the travel 
distribution market. Those that we do develop may not achieve acceptance in the marketplace sufficient to generate material revenue 
or may be rendered obsolete or non-competitive by our competitors’ offerings.

In  addition,  our  competitors  are  constantly  increasing  their  product  and  service  offerings  through  organic  research  and 
development  or  through  strategic  acquisitions. As  a  result,  we  must  continue  to  invest  significant  resources  in  research  and 
development in order to continually improve the speed, accuracy and comprehensiveness of our services and we may be required 
to make changes to our technology platforms or increase our investment in technology, increase marketing, adjust prices or business 
models and take other actions, which could affect our financial performance and liquidity.

Our Travel Network business and our Airline and Hospitality Solutions business depend on maintaining and renewing 
contracts with their customers and other counterparties.

In our Travel Network business, we enter into participating carrier distribution and services agreements with airlines. Our 
contracts with major carriers typically last for three- to five-year terms and are generally subject to automatic renewal at the end of 
the term, unless terminated by either party with the required advance notice. Our contracts with smaller airlines generally last for 
one year and are also subject to automatic renewal at the end of the term, unless terminated by either party with the required 
advance notice. Airlines are not contractually obligated to distribute exclusively through our GDS during the contract term and may 
terminate their agreements with us upon providing the required advance notice after the expiration of the initial term. We cannot 
guarantee that we will be able to renew our airline contracts in the future on favorable economic terms or at all. See “—Our Travel 
Network business is exposed to pricing pressure from travel suppliers." 

We also enter into contracts with travel buyers. Although most of our travel buyer contracts have terms of one to three years, 
we typically have non-exclusive, five- to ten-year contracts with our major travel agency customers. We also typically have three- 
to five-year contracts with corporate travel departments, which generally renew automatically unless terminated with the required 
advance  notice. A  meaningful  portion  of  our  travel  buyer  agreements,  typically  representing  approximately  15%  to  20%  of  our 
bookings, are up for renewal in any given year. We cannot guarantee that we will be able to renew our travel buyer agreements in 
the future on favorable economic terms or at all.

Similarly, our Airline and Hospitality Solutions business is based on contracts with travel suppliers for a typical duration of 
three to seven years for airlines and one to five years for hotels. We cannot guarantee that we will be able to renew our solutions 
contracts in the future on favorable economic terms or at all.

Additionally, we use several third-party distributor partners and joint ventures to extend our GDS services in EMEA and 
APAC. The  termination  of  our  contractual  arrangements  with  any  such  third-party  distributor  partners  and  joint  ventures  could 
adversely impact our Travel Network business in the relevant markets. See “—We rely on third-party distributor partners and joint 
ventures to extend our GDS services to certain regions, which exposes us to risks associated with lack of direct management 
control and potential conflicts of interest” for more information on our relationships with our third-party distributor partners and joint 
ventures.

8

Our failure to renew some or all of these agreements on economically favorable terms or at all, or the early termination of 
these existing contracts, would adversely affect the value of our Travel Network business as a marketplace due to our limited content 
and distribution reach, which could cause some of our subscribers to move to a competing GDS or use other travel technology 
providers for the solutions we provide and would materially harm our business, reputation and brand. Our business therefore relies 
on our ability to renew our agreements with our travel buyers, travel suppliers, third-party distributor partners and joint ventures or 
developing relationships with new travel buyers and travel suppliers to offset any customer losses.

We  are  subject  to  a  certain  degree  of  revenue  concentration  among  a  portion  of  our  customer  base.  Because  of  this 
concentration among a small number of customers, if an event were to adversely affect one of these customers, it could have a 
material impact on our business.

Our travel supplier customers may experience financial instability or consolidation, pursue cost reductions, change 
their distribution model or undergo other changes.

We generate the majority of our revenue and accounts receivable from airlines. We also derive revenue from hotels, car 
rental brands, rail carriers, cruise lines, tour operators and other suppliers in the travel and tourism industries. Adverse changes in 
any of these relationships or the inability to enter into new relationships could negatively impact the demand for and competitiveness 
of our travel products and services. For example, a lack of liquidity in the capital markets or weak economic performance may cause 
our travel suppliers to increase the time they take to pay or to default on their payment obligations, which could lead to a higher 
level of bad debt expense and negatively affect our results. Any large-scale bankruptcy or other insolvency proceeding of an airline 
or hospitality supplier could subject our agreements with that customer to rejection or early termination. Because we generally do 
not require security or collateral from our customers as a condition of sale, our revenues may be subject to credit risk more generally.

Furthermore, supplier consolidation, particularly in the airline industry, could harm our business. Our Travel Network business 
depends on a relatively small number of U.S.-based airlines for a substantial portion of its revenue, and all of our businesses are 
highly dependent on airline ticket volumes. Consolidation among airlines could result in the loss of an existing customer and the 
related fee revenue, decreased airline ticket volumes due to capacity restrictions implemented concurrently with the consolidation, 
and increased airline concentration and bargaining power to negotiate lower transaction fees. See "—Our Travel Network business 
is exposed to pricing pressure from travel suppliers." In addition, consolidation among travel suppliers may result in one or more 
suppliers refusing to provide certain content to Sabre but rather making it exclusively available on the suppliers’ proprietary websites, 
hurting the competitive position of our GDS relative to those websites. See “—Travel suppliers’ use of alternative distribution models, 
such as direct distribution models, could adversely affect our Travel Network business.”

We rely on third-party distributor partners and joint ventures to extend our GDS services to certain regions, which 
exposes us to risks associated with lack of direct management control and potential conflicts of interest.

Our Travel Network business utilizes third-party distributor partners and joint ventures to extend our GDS services in EMEA 
and APAC. We work with these partners to establish and maintain commercial and customer service relationships with both travel 
suppliers and travel buyers. Since, in many cases, we do not exercise full management control over their day-to-day operations, 
the success of their marketing efforts and the quality of the services they provide are beyond our control. If these partners do not 
meet our standards for distribution, our reputation may suffer materially, and sales in those regions could decline significantly. Any 
interruption in these third-party services, deterioration in their performance or termination of our contractual arrangements with 
them could negatively impact our ability to extend our GDS services in the relevant markets. In addition, our business may be 
harmed due to potential conflicts of interest with our joint venture partners.

Our Travel Network business depends on relationships with travel buyers.

Our Travel Network business relies on relationships with several large travel buyers, including TMCs and OTAs, to generate 
a large portion of its revenue through bookings made by these travel companies. This revenue concentration in a relatively small 
number of travel buyers makes us particularly dependent on factors affecting those companies. For example, if demand for their 
services decreases, or if a key supplier pulls its content from us, travel buyers may stop utilizing our services or move all or some 
of their business to competitors or competing channels.

Although our contracts with larger travel agencies often increase the incentive consideration when the travel agency processes 
a certain volume or percentage of its bookings through our GDS, travel buyers are not contractually required to book exclusively 
through our GDS during the contract term. Travel buyers may shift bookings to other distribution intermediaries for many reasons, 
including to avoid becoming overly dependent on a single source of travel content or to increase their bargaining power with GDS 
providers. Additionally, some regulations allow travel buyers to terminate their contracts earlier.

These risks are exacerbated by increased consolidation among travel agencies and TMCs, which may ultimately reduce the 
pool of travel agencies that subscribe to GDSs. We must compete with other GDSs and other competitors for their business by 
offering competitive upfront incentive consideration, which, due to the strong bargaining power of these large travel buyers, tend 
to increase in each round of contract renewals. See "Management's Discussion and Analysis of Financial Condition and Results 
of Operations—Factors Affecting Our Results—Increasing travel agency incentive consideration" included in Part II, Item 7 for more 

9

information about our incentive consideration. However, any reduction in transaction fees from travel suppliers due to supplier 
consolidation or other market forces could limit our ability to increase incentive consideration to travel agencies in a cost-effective 
manner or otherwise affect our margins.

Our business could be harmed by adverse global and regional economic and political conditions.

Travel expenditures are sensitive to personal and business discretionary spending levels and grow more slowly or decline 
during economic downturns. We derive the majority of our revenue from the United States and Europe, and we have expanded 
Travel Network's presence in APAC through the acquisition of SAPPL. Our geographic concentration in the United States and 
Europe, as well as our expanded focus in APAC, makes our business potentially vulnerable to economic and political conditions 
that adversely affect business and leisure travel originating in or traveling to these regions.

Despite modest growth in the U.S. economy, there is still weakness in other parts of the global economy, including increased 
unemployment, reduced financial capacity of both business and leisure travelers, diminished liquidity and credit availability, declines 
in consumer confidence and discretionary income and general uncertainty about economic stability. Furthermore, recent changes 
in the U.S. political environment have resulted in additional uncertainties with respect to travel restrictions, and the regulatory, tax 
and economic environment in the United States, which could adversely impact travel demand, our business operations or our 
financial results. We cannot predict the magnitude, length or recurrence of recessionary or low-growth economic patterns, which 
have impacted, and may continue to impact, demand for travel and lead to reduced spending on the services we provide.

We derive the remainder of our revenues from Latin America, the Middle East and Africa and APAC. Any unfavorable economic, 
political or regulatory developments in these regions could negatively affect our business, such as delays in payment or non-payment 
of  contracts,  delays  in  contract  implementation  or  signing,  carrier  control  issues  and  increased  costs  from  regulatory  changes 
particularly as parts of our growth strategy involve expanding our presence in these emerging markets. For example, markets that 
have traditionally had a high level of exports to China, or that have commodities-based economies, have continued to experience 
slowing or deteriorating economic conditions. These adverse economic conditions may negatively impact our business results in 
those regions.

Similarly, in Venezuela, due to currency controls that impact the ability of certain of our airline customers operating in the 
country to obtain U.S. dollars to make timely payments to us, the collection of accounts receivable due to us can be, and has been, 
delayed. Due to the nature of this delay, we are deferring the recognition of any future revenues until cash is collected in accordance 
with our policies. Accordingly, our accounts receivable are subject to a general collection risk, as there can be no assurance that 
we will be paid from such customers in a timely manner, if at all. In response to the political and economic uncertainty in Venezuela, 
certain airlines have scaled back operations in response to the reduced demand for travel by local consumers as well as the currency 
controls which has impacted our airline customers in Venezuela.

In June 2016, voters in the U.K. approved the exit of that country from the E.U. (“Brexit”), and the British government has 
indicated that it intends to negotiate the withdrawal of the U.K. from the E.U. based on the results of this vote. The Brexit vote has 
created  significant  economic  uncertainty  in  the  U.K.  and  in  EMEA,  which  may  negatively  impact  our  business  results  in  those 
regions.  In addition, the terms of the U.K.’s withdrawal from the E.U., once negotiated, could potentially disrupt the markets we 
serve and the tax jurisdictions in which we operate and adversely change tax benefits or liabilities in these or other jurisdictions, 
and may cause us to lose customers, suppliers, and employees. In addition, Brexit could lead to legal uncertainty and potentially 
divergent national laws and regulations as the U.K. determines which E.U. laws to replace or replicate.

We operate a global business that exposes us to risks associated with international activities.

Our international operations involve risks that are not generally encountered when doing business in the United States. 

These risks include, but are not limited to:

• 

• 
• 

• 

• 
• 
• 

business, political and economic instability in foreign locations, including actual or threatened terrorist activities, and 
military action;
changes in foreign currency exchange rates and financial risk arising from transactions in multiple currencies; 
adverse laws and regulatory requirements, including more comprehensive regulation in the EU and the possible 
effects of the Brexit vote;
difficulty  in  developing,  managing  and  staffing  international  operations  because  of  distance,  language  and  cultural 
differences; 
disruptions to or delays in the development of communication and transportation services and infrastructure; 
consumer attitudes, including the preference of customers for local providers; 
increasing labor costs due to high wage inflation in foreign locations, differences in general employment conditions and 
regulations, and the degree of employee unionization and activism; 
export or trade restrictions or currency controls; 

• 
•  more restrictive data privacy requirements; 
• 
• 
• 

governmental policies or actions, such as consumer, labor and trade protection measures and travel restrictions; 
taxes, restrictions on foreign investment and limits on the repatriation of funds; 
diminished ability to legally enforce our contractual rights; and 

10

• 

decreased protection for intellectual property. 

Any of the foregoing risks may adversely affect our ability to conduct and grow our business internationally.

We rely on the availability and performance of information technology services provided by third parties, including 
HPE, which manages a significant portion of our systems.

Our businesses are largely dependent on the computer data centers and network systems operated for us by HPE, including 
through our recently amended agreement with HPE. We also rely on other developers and service providers to maintain and support 
our global telecommunications infrastructure, including to connect our computer data center and call centers to end-users.

Our success is dependent on our ability to maintain effective relationships with these third-party technology and service 
providers. Some of our agreements with third-party technology and service providers are terminable for cause on short notice and 
often provide limited recourse for service interruptions. For example, our agreement with HPE provides us with limited indemnification 
rights. We could face significant additional cost or business disruption if:

• 

Any of these providers fail to enable us to provide our customers and suppliers with reliable, real-time access to our 
systems. For example, in 2013, we experienced a significant outage of the Sabre platform due to a failure on the part 
of one of our service providers. This outage, which affected both our Travel Network business and our Airline Solutions 
business, lasted several hours and caused significant problems for our customers. Any such future outages could cause 
damage to our reputation, customer loss and require us to pay compensation to affected customers for which we may 
not be indemnified or compensated. 

•  Our arrangements with such providers are terminated or impaired and we cannot find alternative sources of technology 
or systems support on commercially reasonable terms or on a timely basis. For example, our substantial dependence 
on HPE for many of our systems makes it difficult for us to switch vendors and makes us more sensitive to changes in 
HPE’s pricing for its services. 

In addition, HPE has announced a plan to spin off its Enterprise Services segment business and merge it with CSC.  
There could be uncertainty, delays or disruptions in HPE’s services in anticipation or as a result of these transactions, which 
could result in additional costs or business disruptions for us.

We use open source software in our solutions that may subject our software solutions to general release or require 
us to re-engineer our solutions.

We use open source software in our solutions and may use more open source software in the future. From time to time, 
there have been claims by companies claiming ownership of software that was previously thought to be open source and that was 
incorporated by other companies into their products. As a result, we could be subject to suits by parties claiming ownership of what 
we believe to be open source software. Some open source licenses contain requirements that we make available source code for 
modifications  or  derivative  works  we  create  based  upon  the  open  source  software  and  that  we  license  these  modifications  or 
derivative works under the terms of a particular open source license or other license granting third parties certain rights of further 
use. If we combine or, in some cases, link our proprietary software solutions with or to open source software in a certain manner, 
we could, under certain of the open source licenses, be required to release the source code of our proprietary software solutions 
or license such proprietary solutions under the terms of a particular open source license or other license granting third parties certain 
rights of further use. In addition to risks related to license requirements, usage of open source software can lead to greater risks 
than use of third-party commercial software, as open source licensors generally do not provide warranties or controls on origin of 
the software. In addition, open source license terms may be ambiguous and many of the risks associated with usage of open source 
cannot be eliminated, and could, if not properly addressed, negatively affect our business. If we were found to have inappropriately 
used open source software, we may be required to seek licenses from third parties in order to continue offering our software, to re-
engineer our solutions, to discontinue the sale of our solutions in the event re-engineering cannot be accomplished on a timely 
basis or take other remedial action that may divert resources away from our development efforts, any of which could adversely 
affect our business, operating results and financial condition.

Our ability to recruit, train and retain employees, including our key executive officers and technical employees, is 
critical to our results of operations and future growth.

Our continued ability to compete effectively depends on our ability to recruit new employees and retain and motivate existing 
employees,  particularly  professionals  with  experience  in  our  industry,  information  technology  and  systems,  as  well  as  our  key 
executive officers. For example, the specialized skills we require can be difficult and time-consuming to acquire and are often in 
short supply. There is high demand and competition for well-qualified employees on a global basis, such as software engineers, 
developers and other technology professionals with specialized knowledge in software development, especially expertise in certain 
programming languages. This competition affects both our ability to retain key employees and to hire new ones. Similarly, uncertainty 
in the global political environment may adversely affect our ability to hire and retain key employees.

11

Any of our employees may choose to terminate their employment with us at any time, and a lengthy period of time is required 
to hire and train replacement employees when such skilled individuals leave the company. For example, Sean Menke has recently 
been elected as President and Chief Executive Officer of Sabre, effective December 31, 2016. Our business operations may be 
affected by the CEO transition, potentially resulting from modifications to our business strategies announced by our new CEO and 
increased long term investment in key areas, such as technology infrastructure, that may have a negative impact in the short term 
due to expected increases in operating expenses and capital expenditures.

If we fail to attract well-qualified employees or to retain or motivate existing employees, our business could be materially 
hindered by, for example, a delay in our ability to deliver products and services under contract, bring new products and services to 
market or respond swiftly to customer demands or new offerings from competitors. Even if we are able to maintain our employee 
base, the resources needed to recruit and retain such employees may adversely affect our business, financial condition and results 
of operations.

We are exposed to risks associated with acquiring or divesting businesses or business operations.

We have acquired, and, as part of our growth strategy, may in the future acquire, businesses or business operations, including 
our acquisition of Abacus in July 2015. We may not be able to identify suitable candidates for additional business combinations 
and strategic investments, obtain financing on acceptable terms for such transactions, obtain necessary regulatory approvals or 
otherwise consummate such transactions on acceptable terms, or at all. Any acquisitions that we are able to identify and complete 
may also involve a number of risks, including our inability to successfully or profitably integrate, operate, maintain and manage our 
newly  acquired  operations  or  employees;  the  diversion  of  our  management’s  attention  from  our  existing  business  to  integrate 
operations and personnel; possible material adverse effects on our results of operations during the integration process; becoming 
subject to contingent or other liabilities, including liabilities arising from events or conduct predating the acquisition that were not 
known to us at the time of the acquisition; and our possible inability to achieve the intended objectives of the transaction, including 
the  inability  to  achieve  cost  savings  and  synergies. Acquisitions  may  also  have  unanticipated  tax,  regulatory  and  accounting 
ramifications, including recording goodwill and nonamortizable intangible assets that are subject to impairment testing on a regular 
basis  and  potential  periodic  impairment  charges  and  incurring  amortization  expenses  related  to  certain  intangible  assets.  To 
consummate any such transactions, we may need to raise external funds through the sale of equity or the issuance of debt in the 
capital markets or through private placements, which may affect our liquidity and may dilute the value of our common stock. See "-
We have a significant amount of indebtedness, which could adversely affect our cash flow and our ability to operate our business 
and to fulfill our obligations under our indebtedness."

We have also divested, and may in the future divest, businesses or business operations. Any divestitures may involve a 
number of risks, including the diversion of management’s attention, significant costs and expenses, the loss of customer relationships 
and cash flow, and the disruption of the affected business or business operations. Failure to timely complete or to consummate a 
divestiture may negatively affect the valuation of the affected business or business operations or result in restructuring charges.

We rely on the value of our brands, which may be damaged by a number of factors, some of which are out of our 
control.

We believe that maintaining and expanding our portfolio of product and service brands are important aspects of our efforts 
to attract and expand our customer base. Our brands may be negatively impacted by, among other things, unreliable service levels 
from third-party providers, customers’ inability to properly interface their applications with our technology, the loss or unauthorized 
disclosure of personal data, including PCI or PII, or other bad publicity due to litigation, regulatory concerns or otherwise relating 
to our business. See “-Security breaches could expose us to liability and damage our reputation and our business.” Any inability to 
maintain or enhance awareness of our brands among our existing and target customers could negatively affect our current and 
future business prospects.

We are involved in various legal proceedings which may cause us to incur significant fees, costs and expenses and 
may result in unfavorable outcomes.

We are involved in various legal proceedings that involve claims for substantial amounts of money or which involve how we 
conduct our business. See Note 15, Commitments and Contingencies, to our consolidated financial statements. For example, we 
recently received a verdict in the antitrust litigation with US Airways, although a final judgment has not yet been entered and our 
motion seeking judgment as a matter of law in our favor is pending. Other parties might likewise seek to benefit from any unfavorable 
outcome by threatening to bring or actually bringing their own claims against us on the same or similar grounds or utilizing the 
litigation to seek more favorable contract terms. We are also subject to a U.S. Department of Justice (“DOJ”) antitrust investigation 
from 2011 relating to the pricing and conduct of the airline distribution industry. We received a civil investigative demand (“CID”) 
from the DOJ and we are fully cooperating. The DOJ has also sent CIDs to other companies in the travel industry. Based on its 
findings in the investigation, the DOJ may (i) close the file, (ii) seek a consent decree to remedy issues it believes violate the antitrust 
laws, or (iii) file suit against us for violating the antitrust laws, seeking injunctive relief. Depending on the outcome of any of these 
proceedings, and the scope of the outcome, the manner in which our airline distribution business is operated could be affected and 
could potentially force changes to the existing airline distribution business model.

12

The defense of these actions, as well as any of the other actions described under Note 15, Commitments and Contingencies, 
to our consolidated financial statements or elsewhere in this Annual Report on Form 10-K, and any other actions brought against 
us in the future, is time consuming and diverts management’s attention. Even if we are ultimately successful in defending ourselves 
in such matters, we are likely to incur significant fees, costs and expenses as long as they are ongoing. Any of these consequences 
could have a material adverse effect on our business, financial condition and results of operations.

Intellectual property infringement actions against us could be costly and time consuming to defend and may result 
in business harm if we are unsuccessful in our defense.

Third parties may assert, including by means of counterclaims against us as a result of the assertion of our intellectual 
property rights, that our products, services or technology, or the operation of our business, violate their intellectual property rights. 
We are currently subject to such assertions, including patent infringement claims, and may be subject to such assertions in the 
future. These assertions may also be made against our customers who may seek indemnification from us. In the ordinary course 
of business, we enter into agreements that contain indemnity obligations whereby we are required to indemnify our customers 
against these assertions arising from our customers’ usage of our products, services or technology. As the competition in our industry 
increases and the functionality of technology offerings further overlaps, these claims and counterclaims could become more common. 
We cannot be certain that we do not or will not infringe third parties’ intellectual property rights.

Legal proceedings involving intellectual property rights are highly uncertain, and can involve complex legal and scientific 
questions. Any intellectual property claim against us, regardless of its merit, could result in significant liabilities to our business, and 
can be expensive and time consuming to defend. Depending on the nature of such claims, our businesses may be disrupted, our 
management’s attention and other company resources may be diverted and we may be required to redesign, reengineer or rebrand 
our products and services, if feasible, to stop offering certain products and services or to enter into royalty or licensing agreements 
in order to obtain the rights to use necessary technologies, which may not be available on terms acceptable to us, if at all, and may 
result in a decrease of our competitive advantage. Our failure to prevail in such matters could result in loss of intellectual property 
rights, judgments awarding substantial damages, including possible treble damages and attorneys’ fees, and injunctive or other 
equitable  relief  against  us.  If  we  are  held  liable,  we  may  be  unable  to  exploit  some  or  all  of  our  intellectual  property  rights  or 
technology. Even if we are not held liable, we may choose to settle claims by making a monetary payment or by granting a license 
to intellectual property rights that we otherwise would not license. Further, judgments may result in loss of reputation, may force us 
to take costly remediation actions, delay selling our products and offering our services, reduce features or functionality in our services 
or products, or cease such activities altogether. Insurance may not cover or be insufficient for any such claim.

We may not have sufficient insurance to cover our liability in pending litigation claims and future claims either due 
to coverage limits or as a result of insurance carriers seeking to deny coverage of such claims, which in either case 
could expose us to significant liabilities.

We  maintain  third-party  insurance  coverage  against  various  liability  risks,  including  securities,  stockholders,  derivative, 
ERISA, and product liability claims, as well as other claims that form the basis of litigation matters pending against us. We believe 
these insurance programs are an effective way to protect our assets against liability risks. However, the potential liabilities associated 
with litigation matters pending against us, or that could arise in the future, could exceed the coverage provided by such programs. 
In addition, our insurance carriers have sought or may seek to rescind or deny coverage with respect to pending claims or lawsuits, 
completed investigations or pending or future investigations and other legal actions against us. See Note 15, Commitments and 
Contingencies, to our consolidated financial statements for more information on our current litigation with our insurance carriers. If 
we  do  not  have  sufficient  coverage  under  our  policies,  or  if  the  insurance  companies  are  successful  in  rescinding  or  denying 
coverage, we may be required to make material payments in connection with third-party claims.

We may not be able to protect our intellectual property effectively, which may allow competitors to duplicate our 
products and services.

Our success and competitiveness depend, in part, upon our technologies and other intellectual property, including our brands. 
Among our significant assets are our proprietary and licensed software and other proprietary information and intellectual property 
rights. We rely on a combination of copyright, trademark and patent laws, laws protecting trade secrets, confidentiality procedures 
and contractual provisions to protect these assets both in the United States and in foreign countries. The laws of some jurisdictions 
may provide less protection for our technologies and other intellectual property assets than the laws of the United States.

There is no certainty that our intellectual property rights will provide us with substantial protection or commercial benefit. 
Despite our efforts to protect our intellectual property, some of our innovations may not be protectable, and our intellectual property 
rights may offer insufficient protection from competition or unauthorized use, lapse or expire, be challenged, narrowed, invalidated, 
or misappropriated by third parties, or be deemed unenforceable or abandoned, which could have a material adverse effect on our 
business, financial condition and results of operations and the legal remedies available to us may not adequately compensate us. 
We  cannot  be  certain  that  others  will  not  independently  develop,  design  around,  or  otherwise  acquire  equivalent  or  superior 
technology or intellectual property rights.

•  While we take reasonable steps to protect our brands and trademarks, we may not be successful in maintaining or 
defending our brands or preventing third parties from adopting similar brands. If our competitors infringe our principal 

13

trademarks, our brands may become diluted or if our competitors introduce brands or products that cause confusion 
with our brands or products in the marketplace, the value that our consumers associate with our brands may become 
diminished, which could negatively impact revenue. 

•  Our patent applications may not be granted, and the patents we own could be challenged, invalidated, narrowed or 
circumvented by others and may not be of sufficient scope or strength to provide us with any meaningful protection or 
commercial advantage. Once our patents expire, or if they are invalidated, narrowed or circumvented, our competitors 
may be able to utilize the technology protected by our patents which may adversely affect our business. 
Although we rely on copyright laws to protect the works of authorship created by us, we do not generally register the 
copyrights in our copyrightable works where such registration is permitted. Copyrights of U.S. origin must be registered 
before the copyright owner may bring an infringement suit in the United States. Accordingly, if one of our unregistered 
copyrights of U.S. origin is infringed by a third party, we will need to register the copyright before we can file an infringement 
suit in the United States, and our remedies in any such infringement suit may be limited. 

• 

•  We use reasonable efforts to protect our trade secrets. However, protecting trade secrets can be difficult and our efforts 
may provide inadequate protection to prevent unauthorized use, misappropriation, or disclosure of our trade secrets, 
know how, or other proprietary information. 

•  We also rely on our domain names to conduct our online businesses. While we use reasonable efforts to protect and 
maintain our domain names, if we fail to do so the domain names may become available to others. Further, the regulatory 
bodies that oversee domain name registration may change their regulations in a way that adversely affects our ability 
to register and use certain domain names. 

We license software and other intellectual property from third parties. These licensors may breach or otherwise fail to perform 
their obligations, or claim that we have breached or otherwise attempt to terminate their license agreements with us. We also rely 
on license agreements to allow third parties to use our intellectual property rights, including our software, but there is no guarantee 
that our licensees will abide by the terms of our license agreements or that the terms of our agreements will always be enforceable.

In addition, policing unauthorized use of and enforcing intellectual property can be difficult and expensive. The fact that we 
have intellectual property rights, including registered intellectual property rights, may not guarantee success in our attempts to 
enforce these rights against third parties. Besides general litigation risks, changes in, or interpretations of, intellectual property laws 
may compromise our ability to enforce our rights. We may not be aware of infringement or misappropriation, or elect not to seek to 
prevent it. Our decisions may be based on a variety of factors, such as costs and benefits of taking action, and contextual business, 
legal, and other issues. Any inability to adequately protect our intellectual property on a cost-effective basis could harm our business.

Defects in our products may subject us to significant warranty liabilities or product liability claims and we may have 
insufficient product liability insurance to pay material uninsured claims.

Our business exposes us to the risk of product liability claims that are inherent in software development. We may inadvertently 
create defective software, or supply our customers with defective software or software components that we acquire from third 
parties, which could result in personal injury, property damage or other liabilities, and may result in warranty or product liability 
claims brought against us, our travel supplier customers or third parties.

Under our customer agreements, we generally must indemnify our customers for liability arising from intellectual property 
infringement  claims  with  respect  to  our  software. These  indemnification  obligations  could  be  significant  and  we  may  not  have 
adequate insurance coverage to protect us against all claims. The combination of our insurance coverage, cash flows and reserves 
may not be adequate to satisfy product liabilities we may incur in the future. Even meritless claims could subject us to adverse 
publicity, hinder us from securing insurance coverage in the future, require us to incur significant legal fees, decrease demand for 
any products that we successfully develop, divert management’s attention, and force us to limit or forgo further development and 
commercialization of these products. The cost of any product liability litigation or other proceedings, even if resolved in our favor, 
could be substantial.

Any failure to comply with regulations or any changes in such regulations governing our businesses could adversely 
affect us.

Parts of our business operate in regulated industries and could be adversely affected by unfavorable changes in or the 
enactment of new laws, rules or regulations applicable to us, which could decrease demand for our products and services, increase 
costs or subject us to additional liabilities. Moreover, regulatory authorities have relatively broad discretion to grant, renew and 
revoke licenses and approvals and to implement or interpret regulations. Accordingly, these regulatory authorities could prevent or 
temporarily suspend us from carrying on some or all of our activities or otherwise penalize us if our practices were found not to 
comply with the applicable regulatory or licensing requirements or any interpretation of such requirements by the regulatory authority. 
Our failure to comply with any of these requirements or interpretations could have a material adverse effect on our operations. In 
particular, after a voluntary disclosure, we received a warning letter from the Bureau of Industry and Security regarding our failure 
to comply fully with the Export Administration Regulations as to software updates for a few travel agency customers located outside 
the United States. Although the Bureau of Industry and Security declined to prosecute or sanction us, if we were to violate the 
Export Administration Regulations again, the matter could be reopened or taken into consideration when investigating future matters 
and we may be subject to criminal prosecution or administrative sanctions.

14

Further, the United States has imposed economic sanctions that affect transactions with designated countries, including 
Cuba, Iran, Crimea region and Syria, and nationals and others of those countries, and certain specifically targeted individuals and 
entities engaged in conduct detrimental to U.S. national security interests. These sanctions are administered by the U.S. Department 
of the Treasury’s Office of Foreign Assets Control (“OFAC”) and are typically known as the OFAC regulations. These regulations 
are extensive and complex, and they differ from one sanctions regime to another. Failure to comply with these regulations could 
subject us to legal and reputational consequences, including civil and criminal penalties.

We have GDS contracts with carriers that fly to Cuba, Iran, Crimea region and Syria but are based outside of those countries 
and are not owned by those governments or nationals of those governments. With respect to Iran, Sudan and Syria we believe that 
our activities are designed to comply with certain travel-related exemptions. With respect to Cuba, we have advised OFAC that 
customers outside the United States we display on the Sabre GDS flight information for, and support booking and ticketing of, 
services of non-Cuban airlines that offer service to Cuba. Based on advice of counsel, we believe these activities to fall under an 
exemption from OFAC regulations applicable to the transmission of information and informational materials and transactions related 
thereto.

We believe that our activities with respect to these countries are known to OFAC. We note, however, that OFAC regulations 
and related interpretive guidance are complex and subject to varying interpretations. Due to this complexity, OFAC’s interpretation 
of its own regulations and guidance vary on a case to case basis. As a result, we cannot provide any guarantees that OFAC will 
not challenge any of our activities in the future, which could have a material adverse effect on our results of operations.

In Europe, GDS regulations or interpretations thereof may increase our cost of doing business or lower our revenues, limit 
our ability to sell marketing data, impact relationships with travel buyers, airlines, rail carriers or others, impair the enforceability of 
existing agreements with travel buyers and other users of our system, prohibit or limit us from offering services or products, or limit 
our ability to establish or change fees. Although regulations specifically governing GDSs have been lifted in the United States, they 
remain subject to general regulation regarding unfair trade practices by the U.S. Department of Transportation (“DOT”). In addition, 
continued regulation of GDSs in the EU and elsewhere could also create the operational challenge of supporting different products, 
services and business practices to conform to the different regulatory regimes. We do not currently maintain a central database of 
all  regulatory  requirements  affecting  our  worldwide  operations  and,  as  a  result,  the  risk  of  non-compliance  with  the  laws  and 
regulations described above is heightened. Our failure to comply with these laws and regulations may subject us to fines, penalties 
and potential criminal violations. Any changes to these laws or regulations or any new laws or regulations may make it more difficult 
for us to operate our business.

Our collection, processing, storage, use and transmission of personal data could give rise to liabilities as a result 
of governmental regulation, conflicting legal requirements, differing views on data privacy or security breaches.

We collect, process, store, use and transmit a large volume of personal data on a daily basis, including, for example, to 
process travel transactions for our customers and to deliver other travel-related products and services. Personal data is increasingly 
subject to legal and regulatory protections around the world, which vary widely in approach and which possibly conflict with one 
another. In recent years, for example, U.S. legislators and regulatory agencies, such as the Federal Trade Commission and the 
Federal Communication Commission, as well as U.S. states, have increased their focus on protecting personal data by law and 
regulation,  and  have  increased  enforcement  actions  for  violations  of  privacy  and  data  protection  requirements. The  European 
Commission also recently approved and adopted a new data protection law, which will apply beginning in May 2018.  These data 
protection laws and regulations are intended to protect the privacy and security of personal data, including credit card information 
that is collected, processed and transmitted in or from the relevant jurisdiction. Additionally, media coverage of data breaches has 
escalated, in part because of the increased number of enforcement actions, investigations and lawsuits. As this focus and attention 
on privacy and data protection increases, we may also risk exposure to liabilities resulting from any failure to comply with applicable 
legal requirements, conflicts among these legal requirements or differences in approaches to privacy and security of travel data. 
Our business could be materially adversely affected by our inability to comply with legal obligations regarding the use of personal 
data, new data handling requirements that conflict with or negatively impact our business practices. In addition, our agreements 
with customers may also require that we indemnify the customer for liability arising from data breaches under the terms of our 
agreements with these customers. These indemnification obligations could be significant and may exceed any the limits of any 
applicable insurance policy we maintain. See “-Security breaches could expose us to liability and damage our reputation and our 
business.”

We may have higher than anticipated tax liabilities.

We are subject to a variety of taxes in many jurisdictions globally, including income taxes in the United States at the federal, 
state and local levels, and in many other countries. Significant judgment is required in determining our worldwide provision for 
income  taxes.  In  the  ordinary  course  of  our  business,  there  are  many  transactions  and  calculations  where  the  ultimate  tax 
determination is uncertain. We operate in numerous countries where our income tax returns are subject to audit and adjustment 
by local tax authorities. Because we operate globally, the nature of the uncertain tax positions is often very complex and subject to 
change, and the amounts at issue can be substantial. It is inherently difficult and subjective to estimate such amounts, as we have 
to determine the probability of various possible outcomes. We re-evaluate uncertain tax positions on a quarterly basis. This evaluation 
is based on factors including, but not limited to, changes in facts or circumstances, changes in tax law, effectively settled issues 

15

under audit and new audit activity. Although we believe our tax estimates are reasonable, the final determination of tax audits could 
be materially different from our historical income tax provisions and accruals. Our effective tax rate may change from year to year 
based on changes in the mix of activities and income allocated or earned among various jurisdictions, tax laws in these jurisdictions, 
tax treaties between countries, our eligibility for benefits under those tax treaties, and the estimated values of deferred tax assets 
and liabilities. Such changes could result in an increase in the effective tax rate applicable to all or a portion of our income which 
would reduce our profitability.

We establish reserves for our potential liability for U.S. and non-U.S. taxes, including sales, occupancy and value-added 
taxes (“VAT”), consistent with applicable accounting principles and in light of all current facts and circumstances. We have also 
established reserves relating to the collection of refunds related to value-added taxes, which are subject to audit and collection 
risks in various regions of Europe. Recently our right to recover certain value-added tax receivables associated with our European 
businesses has been questioned by tax authorities. These reserves represent our best estimate of our contingent liability for taxes. 
The interpretation of tax laws and the determination of any potential liability under those laws are complex, and the amount of our 
liability may exceed our established reserves.

We consider the undistributed earnings of our foreign subsidiaries as of December 31, 2016 to be indefinitely reinvested 
and, accordingly, no U.S. income taxes have been provided thereon. As of December 31, 2016, the amount of indefinitely reinvested 
foreign earnings was approximately $278 million. As of December 31, 2016, $123 million of cash, cash equivalents, and marketable 
securities were held by our foreign subsidiaries. If cash, cash equivalents and marketable securities are needed for our operations 
in the United States, we would be required to accrue and pay taxes of up to $44 million to repatriate all such cash, cash equivalents 
and marketable securities. We have not, nor do we anticipate the need to, repatriate funds to the United States in a taxable transaction 
to satisfy domestic liquidity needs arising in the ordinary course of business, including liquidity needs associated with our domestic 
debt service requirements. 

New tax laws, statutes, rules, regulations or ordinances could be enacted at any time and existing tax laws, statutes, rules, 
regulations and ordinances could be interpreted, changed, modified or applied adversely to us. These events could require us to 
pay additional tax amounts on a prospective or retroactive basis, as well as require us to pay fees, penalties or interest for past 
amounts deemed to be due. For example, there have been proposals to amend U.S. tax laws that would significantly impact how 
U.S. companies are taxed on foreign earnings. New, changed, modified or newly interpreted or applied laws could also increase 
our compliance, operating and other costs, as well as the costs of our products and services.

We may recognize impairments on long-lived assets, including goodwill and other intangible assets, or recognize 
impairments on our equity method investments.

Our consolidated balance sheet at December 31, 2016 contained goodwill and intangible assets, net totaling $3.3 billion. 
Future acquisitions that result in the recognition of additional goodwill and intangible assets would cause an increase in these types 
of assets. We do not amortize goodwill and intangible assets that are determined to have indefinite useful lives, but we amortize 
definite-lived  intangible  assets  on  a  straight-line  basis  over  their  useful  economic  lives,  which  range  from  four  to  thirty  years, 
depending on classification. 

We evaluate goodwill for impairment on an annual basis or earlier if impairment indicators exist and we evaluate definite-
lived intangible assets for impairment whenever events or changes in circumstances indicate that the carrying amount of definite-
lived intangible assets used in combination to generate cash flows largely independent of other assets may not be recoverable. 
We record an impairment charge whenever the estimated fair value of our reporting units or of such intangible assets is less than 
its carrying value.

The fair values used in our impairment evaluation are estimated using a combined approach based upon discounted future 
cash flow projections and observed market multiples for comparable businesses. Changes in estimates based on changes in risk-
adjusted discount rates, future booking and transaction volume levels, future price levels, rates of growth in our consumer and 
corporate direct booking businesses, rates of increase in operating expenses, cost of revenue and taxes could result in material 
impairment charges.

Our pension plan obligations are currently unfunded, and we may have to make significant cash contributions to 
our plans, which could reduce the cash available for our business.

Our pension plans in the aggregate are estimated to be unfunded by $120 million as of December 31, 2016. With approximately 
5,070 participants in our pension plans, we incur substantial costs relating to pension benefits, which can vary substantially as a 
result of changes in healthcare laws and costs, volatility in investment returns on pension plan assets and changes in discount 
rates used to calculate related liabilities. Our estimates of liabilities and expenses for pensions and other post-retirement healthcare 
benefits require the use of assumptions, including assumptions relating to the rate used to discount the future estimated liability, 
the rate of return on plan assets, inflation and several assumptions relating to the employee workforce (medical costs, retirement 
age and mortality). Actual results may differ, which may have a material adverse effect on our business, prospects, financial condition 
or results of operations. Future volatility and disruption in the stock markets could cause a decline in the asset values of our pension 
plans. In addition, a decrease in the discount rate used to determine minimum funding requirements could result in increased future 

16

contributions. If either occurs, we may need to make additional pension contributions above what is currently estimated, which 
could reduce the cash available for our businesses.

We are exposed to risks associated with PCI compliance.

The PCI Data Security Standard (“PCI DSS”) is a specific set of comprehensive security standards required by credit card 
brands for enhancing payment account data security, including but not limited to requirements for security management, policies, 
procedures, network architecture, and software design. PCI DSS compliance is required in order to maintain credit card processing 
services. The cost of compliance with PCI DSS is significant and may increase as the requirements change. We are tested periodically 
for assurance and successfully completed our last annual assessment in September 2016. Compliance does not guarantee a 
completely secure environment. Compliance is an ongoing effort and the requirements evolve as new threats are identified. In the 
event that we were to lose PCI DSS compliance status (or fail to renew compliance under a future version of the PCI DSS), we 
could  be  exposed  to  increased  operating  costs,  fines  and  penalties  and,  in  extreme  circumstances,  may  have  our  credit  card 
processing privileges revoked, which would have a material adverse effect on our business.

We may require more cash than we generate in our operating activities, and additional funding on reasonable terms 
or at all may not be available.

We cannot guarantee that our business will generate sufficient cash flow from operations to fund our capital investment 
requirements or other liquidity needs. Moreover, because we are a holding company with no material direct operations, we depend 
on loans, dividends and other payments from our subsidiaries to generate the funds necessary to meet our financial obligations. 
Our subsidiaries are legally distinct from us and may be prohibited or restricted from paying dividends or otherwise making funds 
available to us under certain conditions.

As a result, we may be required to finance our cash needs through bank loans, additional debt financing, public or private 
equity offerings or otherwise. Our ability to arrange financing and the cost of such financing are dependent on numerous factors, 
including but not limited to:

• 
• 
• 
• 

general economic and capital market conditions; 
the availability of credit from banks or other lenders; 
investor confidence in us; and 
our results of operations. 

There can be no assurance that financing will be available on terms favorable to us or at all, which could force us to delay, 
reduce or abandon our growth strategy, increase our financing costs, or both. Additional funding from debt financings may make it 
more difficult for us to operate our business because a portion of our cash generated from internal operations would be used to 
make principal and interest payments on the indebtedness and we may be obligated to abide by restrictive covenants contained 
in the debt financing agreements, which may, among other things, limit our ability to make business decisions and further limit our 
ability to pay dividends.

In addition, any downgrade of our debt ratings by Standard & Poor’s, Moody’s Investor Service or similar ratings agencies, 
increases in general interest rate levels and credit spreads or overall weakening in the credit markets could increase our cost of 
capital.  Furthermore,  raising  capital  through  public  or  private  sales  of  equity  to  finance  acquisitions  or  expansion  could  cause 
earnings or ownership dilution to your shareholding interests in our company.

We have a significant amount of indebtedness, which could adversely affect our cash flow and our ability to operate 
our business and to fulfill our obligations under our indebtedness.

We have a significant amount of indebtedness. As of December 31, 2016, we had $3.5 billion of indebtedness outstanding 
in addition to $365 million of availability under our Revolver (as defined below), after taking into account the availability reduction 
of $35 million for letters of credit issued under our Revolver. Our remaining outstanding mortgage note of $80 million matures on 
April 1, 2017. Our remaining outstanding Term Loan C of $49 million matures in 2017. We have no other indebtedness due in the 
next twelve months. Our substantial level of indebtedness increases the possibility that we may not generate enough cash flow 
from operations to pay, when due, the principal of, interest on or other amounts due in respect of, these obligations. Other risks 
relating to our long-term indebtedness include: 

• 
• 

• 

• 

increased vulnerability to general adverse economic and industry conditions; 
higher interest expense if interest rates increase on our floating rate borrowings and our hedging strategies do not 
effectively mitigate the effects of these increases; 
need to divert a significant portion of our cash flow from operations to payments on our indebtedness, thereby reducing 
the availability of cash to fund working capital, capital expenditures, acquisitions, investments and other general corporate 
purposes; 
limited  ability  to  obtain  additional  financing,  on  terms  we  find  acceptable,  if  needed,  for  working  capital,  capital 
expenditures, expansion plans and other investments, which may adversely affect our ability to implement our business 
strategy; 

17

• 

• 

limited flexibility in planning for, or reacting to, changes in our businesses and the markets in which we operate or to 
take advantage of market opportunities; and 
a competitive disadvantage compared to our competitors that have less debt. 

In addition, it is possible that we may need to incur additional indebtedness in the future in the ordinary course of business. 
The terms of our Amended and Restated Credit Agreement and the indentures governing our senior secured notes due in 2023 
allow us to incur additional debt subject to certain limitations. If new debt is added to current debt levels, the risks described above 
could  intensify.  In  addition,  our  inability  to  maintain  certain  leverage  ratios  could  result  in  acceleration  of  a  portion  of  our  debt 
obligations and could cause us to be in default if we are unable to repay the accelerated obligations.

We are exposed to interest rate fluctuations.

Our floating rate indebtedness exposes us to fluctuations in prevailing interest rates. To reduce the impact of large fluctuations 
in interest rates, we typically hedge a portion of our interest rate risk by entering into derivative agreements with financial institutions. 
Our exposure to interest rates relates primarily to our borrowings under the Amended and Restated Credit Agreement.

The derivative agreements that we use to manage the risk associated with fluctuations in interest rates may not be able to 
eliminate the exposure to these changes. Interest rates are sensitive to numerous factors outside of our control, such as government 
and central bank monetary policy in the jurisdictions in which we operate. Depending on the size of the exposures and the relative 
movements of interest rates, if we choose not to hedge or fail to effectively hedge our exposure, we could experience a material 
adverse effect on our results of operations and financial condition.

We are exposed to exchange rate fluctuations.

We conduct various operations outside the United States, primarily in APAC, Europe and Latin America. For the year ended 
December 31,  2016,  foreign  currency  operations  included  $211  million  of  revenue  and  $666  million  of  operating  expenses, 
representing  approximately  6%  and  23%  of  our  total  revenue  and  operating  expenses,  respectively.  During  the  year  ended 
December 31,  2015,  foreign  currency  operations  included  $178  million  of  revenue  and  $481  million  of  operating  expenses, 
representing approximately 6% and 19% of our total revenue and operating expenses, respectively, including the impact of our 
Abacus  acquisition  on  July  1,  2015.  Our  most  significant  foreign  currency  operating  expenses  are  in  the  Euro,  representing 
approximately 7% and 6% of our operating expenses for the year ended December 31, 2016 and for the year ended December 31, 
2015, respectively. As a result, we face exposure to movements in currency exchange rates. These exposures include but are not 
limited to:

• 
• 

• 

• 

re-measurement gains and losses from changes in the value of foreign denominated assets and liabilities; 
translation gains and losses on foreign subsidiary financial results that are translated into U.S. dollars, our functional 
currency, upon consolidation; 
planning risk related to changes in exchange rates between the time we prepare our annual and quarterly forecasts and 
when actual results occur; and 
the impact of relative exchange rate movements on cross-border travel, principally travel between Europe and the United 
States. 

Depending on the size of the exposures and the relative movements of exchange rates, if we choose not to hedge or fail to 
hedge effectively our exposure, we could experience a material adverse effect on our results of operations and financial condition. 
As we have seen in some recent periods, in the event of severe volatility in exchange rates, these exposures can increase, and 
the impact on our results of operations and financial condition can be more pronounced. In addition, the current environment and 
the increasingly global nature of our business have made hedging these exposures more complex and costly.

To reduce the impact of this earnings volatility, we hedge our foreign currency exposure by entering into foreign currency 
forward contracts on several of our largest foreign currency exposures, including the Euro, the Singaporean Dollar, the British 
Pound Sterling, the Polish Zloty, the Australian Dollar and the Indian Rupee. Although we have increased and may continue to 
increase the scope, complexity and duration of our foreign exchange risk management strategy, our current or future hedging 
activities may not sufficiently protect us from the adverse effects of currency exchange rate movements. Moreover, we make a 
number of estimates in conducting hedging activities, including in some cases the level of future bookings, cancellations, refunds, 
customer stay patterns and payments in foreign currencies. In the event those estimates differ significantly from actual results, we 
could experience greater volatility as a result of our hedging activities.

The terms of our debt covenants could limit our discretion in operating our business and any failure to comply with 
such covenants could result in the default of all of our debt.

The  agreements  governing  our  indebtedness  contain  and  the  agreements  governing  our  future  indebtedness  will  likely 

contain various covenants, including those that restrict our or our subsidiaries’ ability to, among other things:

• 
• 
• 

incur liens on our property, assets and revenue; 
borrow money, and guarantee or provide other support for the indebtedness of third parties; 
pay dividends or make other distributions on, redeem or repurchase our capital stock; 

18

prepay, redeem or repurchase certain of our indebtedness; 
enter into certain change of control transactions; 

• 
• 
•  make investments in entities that we do not control, including joint ventures; 
• 

enter into certain asset sale transactions, including divestiture of certain company assets and divestiture of capital stock 
of wholly-owned subsidiaries; 
enter into certain transactions with affiliates; 
enter into secured financing arrangements; 
enter into sale and leaseback transactions; 
change our fiscal year; and 
enter into substantially different lines of business. 

• 
• 
• 
• 
• 

These covenants may limit our ability to effectively operate our businesses or maximize stockholder value. In addition, our 
Amended and Restated Credit Agreement requires that we meet certain financial tests, including the maintenance of a leverage 
ratio and a minimum net worth. Our ability to satisfy these tests may be affected by factors and events beyond our control, and we 
may be unable to meet such tests in the future.

Any failure to comply with the restrictions of our Amended and Restated Credit Agreement, the indentures governing our 
senior secured notes due 2023 or any agreement governing our other indebtedness may result in an event of default under those 
agreements. Such default may allow the creditors to accelerate the related debt, which may trigger cross-acceleration or cross-
default provisions in other debt. In addition, lenders may be able to terminate any commitments they had made to supply us with 
further funds.

We plan to update our enterprise resource planning system, and problems with the design or implementation of 
this system could interfere with our business and operations.

We are continuing to implement a project to consolidate our business technology infrastructure to a single global ERP system. 
We expect to invest capital and human resources in the design and implementation of the ERP system, which may be disruptive 
to our underlying business. Any disruptions, delays or deficiencies in the design and implementation of the ERP system, particularly 
ones that impact our financial reporting and accounting systems, could adversely affect our business. Even if we do not encounter 
these adverse effects, the design and implementation of the ERP system may be more costly than we anticipate, which could 
negatively impact our financial position, results of operations and cash flows. In addition, the ERP system will be outsourced to a 
third-party provider, and any disruption to those outsourced systems may negatively impact our business. See “-We rely on the 
availability and performance of information technology services provided by third parties, including HPE, which manages a significant 
portion of our systems.”

Maintaining and improving our financial controls and the requirements of being a public company may strain our 
resources, divert management’s attention and affect our ability to attract and retain qualified board members.

As a public company, we are subject to the reporting requirements of the Exchange Act, the Sarbanes-Oxley Act of 2002 
(the “Sarbanes-Oxley Act”), the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 (the “Dodd-Frank Act”) and 
The NASDAQ Stock Market (“NASDAQ”) rules. The requirements of these rules and regulations have increased and will continue 
to significantly increase our legal and financial compliance costs, including costs associated with the hiring of additional personnel, 
making some activities more difficult, time-consuming or costly, and may also place undue strain on our personnel, systems and 
resources. The Exchange Act requires, among other things, that we file annual, quarterly and current reports with respect to our 
business and financial condition.

The Sarbanes-Oxley Act requires, among other things, that we maintain disclosure controls and procedures and internal 
control over financial reporting. Ensuring that we have adequate internal financial and accounting controls and procedures in place, 
as well as maintaining these controls and procedures, is a costly and time-consuming effort that needs to be re-evaluated frequently. 
Section 404 of the Sarbanes-Oxley Act (“Section 404”) requires that we annually evaluate our internal control over financial reporting 
to enable management to report on, and our independent auditors to audit as of the end of each fiscal year the effectiveness of 
those controls. In connection with the Section 404 requirements, both we and our independent registered public accounting firm 
test our internal controls and could, as part of that documentation and testing, identify material weaknesses, significant deficiencies 
or other areas for further attention or improvement.

Implementing any appropriate changes to our internal controls may require specific compliance training for our directors, 
officers and employees, require the hiring of additional finance, accounting and other personnel, entail substantial costs to modify 
our existing accounting systems, and take a significant period of time to complete. These changes may not, however, be effective 
in maintaining the adequacy of our internal controls, and any failure to maintain that adequacy, or consequent inability to produce 
accurate financial statements on a timely basis, could increase our operating costs and could materially impair our ability to operate 
our business. Moreover, adequate internal controls are necessary for us to produce reliable financial reports and are important to 
help prevent fraud. As a result, our failure to satisfy the requirements of Section 404 on a timely basis could result in the loss of 
investor confidence in the reliability of our financial statements, which in turn could cause the market value of our common stock 
to decline.

19

Various rules and regulations applicable to public companies make it more difficult and more expensive for us to maintain 
directors’ and officers’ liability insurance, and we may be required to accept reduced coverage or incur substantially higher costs 
to maintain coverage. If we are unable to maintain adequate directors’ and officers’ liability insurance, our ability to recruit and retain 
qualified officers and directors, especially those directors who may be deemed independent for purposes of the NASDAQ rules, 
will be significantly curtailed.

Concentration  of  ownership  among  our  Principal  Stockholders  may  prevent  new  investors  from  influencing 
significant corporate decisions and may result in conflicts of interest.

As of January 31, 2017, the Principal Stockholders (as defined below) own, in the aggregate, approximately 25% of our 

outstanding common stock and, consequently, have significant influence over us.

We are a party to an amended and restated Stockholders’ Agreement (as further amended and restated, the “Stockholders’ 
Agreement”) with the Silver Lake Funds, the TPG Funds and the Sovereign Co-Invest II (each as defined below). Pursuant to the 
Stockholders’ Agreement, each of the Silver Lake Funds and the TPG Funds currently has the right to designate for nomination 
two directors. In addition, the Silver Lake Funds and the TPG Funds also jointly have the right to designate one additional director 
who must qualify as independent under the NASDAQ rules and must meet the independence requirements of Rule 10A-3 of the 
Exchange Act so long as they collectively own at least 10% of their collective Closing Date Shares (as defined in the Stockholders’ 
Agreement). As a result, the Principal Stockholders are able to exercise significant influence over all matters requiring stockholder 
approval, including: the election of directors; approval of mergers or a sale of all or substantially all of our assets and other significant 
corporate transactions; and the amendment of our Certificate of Incorporation and our Bylaws. This concentration of influence may 
delay, deter or prevent acts that would be favored by our other stockholders, who may have interests different from those of our 
Principal Stockholders. In addition, this significant concentration of share ownership may adversely affect the trading price of our 
common stock because investors often perceive disadvantages in owning common stock in companies with Principal Stockholders.

“TPG” refers to TPG Global, LLC and its affiliates, the “TPG Funds” refer to one or more of TPG Partners IV, L.P. (“TPG 
Partners IV”), TPG Partners V, L.P. (“TPG Partners V”), TPG FOF V-A, L.P. (“TPG FOF V-A”) and TPG FOF V-B, L.P. (“TPG FOF 
V-B”), “Silver Lake” refers to Silver Lake Management Company, L.L.C. and its affiliates and “Silver Lake Funds” refer to either or 
both of Silver Lake Partners II, L.P. and Silver Lake Technology Investors II, L.P. “Sovereign Co-Invest II” refers to Sovereign Co-
Invest II, LLC, an entity co-managed by TPG and Silver Lake. “Principal Stockholders” refer to the TPG Funds, the Silver Lake 
Funds and Sovereign Co-Invest II.

The market price of our common stock could decline due to the large number of outstanding shares of our common 
stock eligible for future sale.

Sales of substantial amounts of our common stock in the public market in future offerings, or the perception that these sales 
could occur, could cause the market price of our common stock to decline. These sales could also make it more difficult for us to 
sell equity or equity-related securities in the future, at a time and price that we deem appropriate. In addition, the additional sale of 
our common stock by our officers, directors and Principal Stockholders in the public market, or the perception that these sales may 
occur, could cause the market price of our common stock to decline.

We may issue shares of our common stock or other securities from time to time as consideration for, or to finance, future 
acquisitions and investments or for other capital needs. We cannot predict the size of future issuances of our shares or the effect, 
if any, that future sales and issuances of shares would have on the market price of our common stock. If any such acquisition or 
investment is significant, the number of shares of common stock or the number or aggregate principal amount, as the case may 
be, of other securities that we may issue may in turn be substantial and may result in additional dilution to our stockholders. We 
may also grant registration rights covering shares of our common stock or other securities that we may issue in connection with 
any such acquisitions and investments.

To the extent that any of us, our executive officers, directors or the Principal Stockholders sell, or indicate an intent to sell, 

substantial amounts of our common stock in the public market, the trading price of our common stock could decline significantly.

Our ability to pay regular dividends to our stockholders is subject to the discretion of our board of directors and 
may be limited by our holding company structure and applicable provisions of Delaware law.

We intend to continue to pay quarterly cash dividends on our common stock. However, our board of directors may, in its sole 
discretion, change the amount or frequency of dividends or discontinue the payment of dividends entirely. In addition, because we 
are a holding company with no material direct operations, we are dependent on loans, dividends and other payments from our 
operating subsidiaries to generate the funds necessary to pay dividends on our common stock. We expect to cause our subsidiaries 
to make distributions to us in an amount sufficient for us to pay dividends. However, their ability to make such distributions will be 
subject to their operating results, cash requirements and financial condition, the applicable provisions of Delaware law that may 
limit the amount of funds available for distribution and our ability to pay cash dividends, compliance with covenants and financial 
ratios related to existing or future indebtedness, including under our Amended and Restated Credit Agreement, our senior secured 
notes due in 2023, and other agreements with third parties. In addition, each of the companies in our corporate chain must manage 

20

its assets, liabilities and working capital in order to meet all of its cash obligations, including the payment of dividends or distributions. 
As a consequence of these various limitations and restrictions, we may not be able to make, or may have to reduce or eliminate, 
the payment of dividends on our common stock. Any change in the level of our dividends or the suspension of the payment thereof 
could adversely affect the market price of our common stock.

ITEM 1B. 

  UNRESOLVED STAFF COMMENTS

Not applicable.

ITEM 2. 

  PROPERTIES

As  a  company  with  global  operations,  we  operate  in  many  countries  with  a  variety  of  sales,  administrative,  product 

development, and customer service roles provided in these offices.

Americas: Our corporate and business unit headquarters and domestic operations are located in a property which we own 
in Southlake, Texas, and in two leased offices located in Westlake, Texas. The Westlake leases expire in 2026 and include early 
termination options in 2022. There are 13 additional offices across North America and 11 offices across Latin America that serve 
in various sales, administration, software development and customer service capacities for all our business segments. All of these 
additional offices are leased.

Europe: Travel Network has its European regional headquarters in London, United Kingdom, with a lease that expires in 
2027 and includes an early termination option in 2022. There are 23 additional offices across Europe that serve in various sales, 
administration, software development and customer service capacities. All of these additional offices are leased.

APAC: Travel Network and Airline and Hospitality Solutions have their APAC regional operations headquarters in four offices 
located in Singapore, with two leases that expire in 2017 and two leases that expire in 2019. There are 37 additional offices across 
APAC that serve in various sales, administration, software development and customer service capacities. 36 of these additional 
offices are leased and one property in Kuala Lumpur, Malaysia is owned. 

ITEM 3. 

  LEGAL PROCEEDINGS

While certain legal proceedings and related indemnification obligations to which we are a party specify the amounts claimed, 
these claims may not represent reasonably possible losses. Given the inherent uncertainties of litigation, the ultimate outcome of 
these matters cannot be predicted at this time, nor can the amount of possible loss or range of loss, if any, be reasonably estimated, 
except  in  circumstances  where  an  aggregate  litigation  accrual  has  been  recorded  for  probable  and  reasonably  estimable  loss 
contingencies. A determination of the amount of accrual required, if any, for these contingencies is made after careful analysis of 
each matter. The required accrual may change in the future due to new information or developments in each matter or changes in 
approach such as a change in settlement strategy in dealing with these matters. See “Risk Factors—We are involved in various 
legal proceedings which may cause us to incur significant fees, costs and expenses and may result in unfavorable outcomes.”

Antitrust Litigation and DOJ Investigation

US Airways Antitrust Litigation

In April 2011, US Airways filed suit against us in federal court in the Southern District of New York, alleging violations of the 
Sherman Act  Section  1  (anticompetitive  agreements)  and  Section  2  (monopolization). The  complaint  was  filed  fewer  than  two 
months after we entered into a new distribution agreement with US Airways. In September 2011, the court dismissed all claims 
relating to Section 2. The claims that were not dismissed are claims brought under Section 1 of the Sherman Act, relating to our 
contracts with US Airways, which US Airways claims contain anticompetitive provisions, and an alleged conspiracy with the other 
GDSs, allegedly to maintain the industry structure and not to compete for content. We strongly deny all of the allegations made by 
US Airways.

Sabre filed summary judgment motions in April 2014. In January 2015, the court issued an order granting Sabre's summary 
judgment motions in part, eliminating a majority of US Airways' alleged damages and rejecting its request for injunctive relief by 
which US Airways sought to bar Sabre from enforcing certain provisions in our contracts. In September 2015, the court also dismissed 
US Airways' claim for declaratory relief. US Airways may appeal the court's rulings upon a final judgment.

The trial on the remaining claims commenced in October 2016. In December 2016, the jury issued a verdict in favor of US 
Airways with respect to its claim under Section 1 of the Sherman Act regarding Sabre's contract with US Airways and awarded it 
$5 million in single damages. The jury rejected US Airways' claim alleging a conspiracy with the other GDSs. 

21

We continue to believe that our business practices and contract terms are lawful, and we have filed a motion seeking judgment 
as a matter of law in favor of Sabre on the one claim on which the jury found for US Airways. To the extent the court declines to 
grant this motion and enters final judgment based on the jury’s verdict, we expect to file an appeal with the United States Court of 
Appeals for the Second Circuit seeking a reversal of the judgment. To appeal the case, we may be required to post one or more 
supersedeas bonds that could equal the aggregate amount of the judgment entered plus interest. We expect to fund these bonds 
with cash on hand or letters of credit issued under our Revolver. 

In light of the verdict, we have accrued a loss of $32 million as of December 31, 2016, which represents the trebling of the 

jury's damages award, as required by the Sherman Act, plus our estimate of attorneys’ fees, expenses and costs which we 
would be required to pay pursuant to the Sherman Act.  We are unable to estimate the exact amount of the loss associated with 
the verdict, but estimate that there is a range of outcomes between $32 million and $65 million, inclusive of the trebled jury 
award of approximately $15 million. No amount within the range is considered a better estimate than any other amount within the 
range and therefore, the minimum within the range has been recorded in selling, general and administrative expense. The 
amount of attorneys' fees and costs to be awarded is subject to briefing by the parties, which has not occurred yet, and final 
decision by the court. If we believe US Airways is not entitled under the law to recover all of the fees and costs it seeks to 
recover, we will dispute its request. The ultimate resolution of this matter may be greater or less than the amount recorded and, if 
greater, could adversely affect our results of operations. We have and will incur significant fees, costs and expenses for as long 
as the lawsuit, including any appeal, is ongoing. In addition, litigation by its nature is highly uncertain and fraught with risk, and it 
is therefore difficult to predict the outcome of any particular matter, including any appeal or changes to our business that may be 
required as a result of the litigation. Depending on the outcome of the litigation, any of these consequences could have a 
material adverse effect on our business, financial condition and results of operations.

Putative Class Action Lawsuit

In July 2015, a putative class action lawsuit was filed against us and two other GDSs, in the United States District Court for 
the Southern District of New York. The plaintiffs, who are asserting claims on behalf of a putative class of consumers in various 
states, are generally alleging that the GDSs conspired to negotiate for full content from the airlines, resulting in higher ticket prices 
for consumers, in violation of various federal and state laws. The plaintiffs sought an unspecified amount of damages in connection 
with their state law claims, and they requested injunctive relief in connection with their federal claim. In July 2016, the court granted, 
in part, our motion to dismiss the lawsuit, finding that plaintiffs’ state law claims are preempted by federal law, thereby precluding 
their claims for damages. The court declined to dismiss plaintiffs’ claim seeking an injunction under federal antitrust law. The plaintiffs 
may appeal the court’s dismissal of their state law claims upon a final judgment.  We believe that the claims associated with this 
case are neither probable nor estimable and therefore have not accrued any losses as of December 31, 2016. We may incur 
significant fees, costs and expenses for as long as this litigation is ongoing. We intend to vigorously defend against the remaining 
claims. 

Department of Justice Investigation

On May 19, 2011, we received a civil investigative demand (“CID”) from the U.S. Department of Justice (“DOJ”) investigating 
alleged anticompetitive acts related to the airline distribution component of our business. We are fully cooperating with the DOJ 
investigation and are unable to make any prediction regarding its outcome. The DOJ is also investigating other companies that own 
GDSs, and has sent CIDs to other companies in the travel industry. Based on its findings in the investigation, the DOJ may (i) close 
the file, (ii) seek a consent decree to remedy issues it believes violate the antitrust laws, or (iii) file suit against us for violating the 
antitrust laws, seeking injunctive relief. If injunctive relief were granted, depending on its scope, it could affect the manner in which 
our airline distribution business is operated and potentially force changes to the existing airline distribution business model. Any of 
these consequences would have a material adverse effect on our business, financial condition and results of operations. We have 
not received any communications from the DOJ regarding this matter for several years; however, we have not been notified that 
this matter is closed.

Insurance Carriers

We have disputes against some of our insurance carriers for failing to reimburse defense costs incurred in our previous 
litigation with American Airlines, which we settled in October 2012. Both insurance carriers admitted there is coverage and agreed 
to defend us, but reserved their rights not to pay should we be found liable for certain of American Airlines’ allegations. Despite their 
admission of coverage, the insurers only reimbursed us for a small portion of our significant defense costs. We filed suit against 
the entities in New York state court alleging breach of contract and a statutory cause of action for failure to promptly pay claims. 
Although the carriers never withdrew their agreement to defend us, they recently have taken the position in the lawsuit that they 
had no duty to defend or indemnify us. If we prevail, we may recover some or all amounts previously tendered to the insurance 
companies for payment within the limits of the policies and may be entitled to 18% interest on such amounts, all of which will be 
recorded in the period cash is received. In December 2016, the judge issued an order on the parties’ competing motions for summary 
judgment.  The judge partially granted Sabre’s motion, concluding the carriers had a duty to defend Sabre in the underlying American 
Airlines litigation and that their conflict of interest precluded the carriers from controlling the defense of the litigation.  The judge 
denied the carriers’ motion seeking summary judgment and dismissal of Sabre’s complaint.  The carriers are appealing the summary 

22

judgment ruling.  To date, settlement discussions have been unsuccessful. Discovery is closed, and a trial date has been set for 
October 2017.

Indian Income Tax Litigation

We are currently a defendant in income tax litigation brought by the Indian Director of Income Tax (“DIT”) in the Supreme 
Court of India. The dispute arose in 1999 when the DIT asserted that we have a permanent establishment within the meaning of 
the Income Tax Treaty between the United States and the Republic of India and accordingly issued tax assessments for assessment 
years ending March 1998 and March 1999, and later issued further tax assessments for assessment years ending March 2000 
through March 2006. The DIT has continued to issue further tax assessments on a similar basis for subsequent years; however, 
the tax assessments for assessment years ending March 2007 and later are no longer material. We appealed the tax assessments 
for assessment years ending March 1998 through March 2006 and the Indian Commissioner of Income Tax Appeals returned a 
mixed verdict. We filed further appeals with the Income Tax Appellate Tribunal (“ITAT”). The ITAT ruled in our favor on June 19, 
2009 and July 10, 2009, stating that no income would be chargeable to tax for assessment years ending March 1998 and March 
1999, and from March 2000 through March 2006. The DIT appealed those decisions to the Delhi High Court, which found in our 
favor on July 19, 2010. The DIT has appealed the decision to the Supreme Court of India and no trial date has been set. We have 
appealed the tax assessment for the assessment year ended March 2013 with the ITAT and no trial date has been set.

In addition, SAPPL is currently a defendant in similar income tax litigation brought by the DIT. The dispute arose when the 
DIT asserted that SAPPL has a permanent establishment within the meaning of the Income Tax Treaty between Singapore and 
India and accordingly issued tax assessments for assessment years ending March 2000 through March 2005. SAPPL appealed 
the tax assessments, and the Indian Commissioner of Income Tax (Appeals) returned a mixed verdict. SAPPL filed further appeals 
with the ITAT. The ITAT ruled in SAPPL’s favor, finding that no income would be chargeable to tax for assessment years ending 
March 2000 through March 2005. The DIT appealed those decisions to the Delhi High Court. No hearing date has been set. The 
DIT also assessed taxes on a similar basis for assessment years ending March 2006 through March 2013 and appeals for assessment 
years ending March 2006 through 2012 are pending before the ITAT.

If the DIT were to fully prevail on every claim against us, including SAPPL, we could be subject to taxes, interest and penalties 
of approximately $43 million as of December 31, 2016. We intend to continue to aggressively defend against each of the foregoing 
claims. Although we do not believe that the outcome of the proceedings will result in a material impact on our business or financial 
condition, litigation is by its nature uncertain. We do not believe this outcome is probable and therefore have not made any provisions 
or recorded any liability for the potential resolution of any of these claims.

Indian Service Tax Litigation

SAPPL's  Indian  subsidiary  is  also  subject  to  litigation  by  the  India  Director  General  (Service Tax)  ("DGST"),  which  has 
assessed the subsidiary for multiple years related to its alleged failure to pay service tax on marketing fees and reimbursements 
of expenses. Indian courts have returned verdicts favorable to the Indian subsidiary. The DGST has appealed the verdict to the 
Indian Supreme Court. We do not believe that an adverse outcome is probable and therefore have not made any provisions or 
recorded any liability for the potential resolution of any of these claims.

Litigation and Administrative Audit Proceedings Relating to Hotel Occupancy Taxes

On January 23, 2015, we sold Travelocity.com to Expedia. Pursuant to the Travelocity Purchase Agreement, we will continue 
to be liable for pre-closing liabilities of Travelocity, including fees, charges, costs and settlements relating to litigation arising from 
hotels booked on the Travelocity platform prior to our previous long-term strategic marketing agreement with Expedia (the “Expedia 
SMA”). Fees, charges, costs and settlements relating to litigation from hotels booked on Travelocity.com subsequent to the Expedia 
SMA and prior to the date of the sale of Travelocity.com will be shared with Expedia in accordance with the terms set forth in the 
Expedia SMA. We are jointly and severally liable for certain indemnification obligations under the Travelocity Purchase Agreement 
for liabilities that may arise out of these litigation matters, which could adversely affect our cash flow.

Beginning in 2004, various state and local governments in the United States have filed more than 80 lawsuits against us 
and other OTAs pertaining primarily to whether our discontinued Travelocity segment and other OTAs owe sales or occupancy 
taxes on the revenues they earned from facilitating hotel reservations, where the customer paid us an amount at the time of booking 
that included (i) service fees, which we collected and retained, and (ii) the price of the hotel room and amounts for occupancy or 
other  local  taxes,  which  we  passed  along  to  the  hotel  supplier. The  complaints  generally  allege,  among  other  things,  that  the 
defendants failed to pay to the relevant taxing authority hotel occupancy taxes on the service fees. Several lawsuits also allege 
that the OTAs owe state or local taxes on their fees for facilitating car rental reservations. Courts have dismissed more than 30 of 
these lawsuits, some for failure to exhaust administrative remedies and some on the basis that we are not subject to sales or 
occupancy tax. The remaining lawsuits are in various stages of litigation. We have also settled some cases individually, most for 
amounts not material to our results of operations, and with respect to these settlements, have generally reserved our rights to 
challenge any effort by the applicable tax authority to impose occupancy taxes in the future.

23

Although we have prevailed in the majority of these lawsuits and proceedings, there have been several adverse judgments 
or decisions on the merits, some of which are subject to appeal. As of December 31, 2016 and 2015, our reserve was not material 
for the potential resolution of issues identified related to litigation involving hotel and car sales, occupancy or excise taxes. We did 
not record material charges associated with these cases during the years ended December 31, 2016 and 2015. Our estimated 
liability is based on our current best estimate but the ultimate resolution of these issues may be greater or less than the amount 
recorded and, if greater, could adversely affect our results of operations.

In addition to the actions by the tax authorities, two consumer class action lawsuits have been filed against us in which the 
plaintiffs allege that we made misrepresentations concerning the description of the fees received in relation to facilitating hotel 
reservations. Generally, the consumer claims relate to whether Travelocity provided adequate notice to consumers regarding the 
nature of our fees and the amount of taxes charged or collected. One of these lawsuits is pending in Texas state court, where the 
court is currently considering the plaintiffs’ motion to certify a class action; and the other is pending in federal court, but has been 
stayed pending the outcome of the Texas state court action. We believe the notice we provided was appropriate and therefore have 
not accrued any losses related to these cases. 

Furthermore, a number of state and local governments have initiated inquiries, audits and other administrative proceedings 
that could result in an assessment of sales or occupancy taxes on fees. If we do not prevail at the administrative level, those cases 
could lead to formal litigation proceedings.

Litigation Relating to Routine Proceedings

We are also engaged from time to time in other routine legal and tax proceedings incidental to our business. We do not 

believe that any of these routine proceedings will have a material impact on the business or our financial condition.

ITEM 4. 

  MINE SAFETY DISCLOSURES

Not applicable.

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EXECUTIVE OFFICERS OF THE REGISTRANT

The names and ages of our executive officers as of February 17, 2017, together with certain biographical information, are 

as follows:

Name
Lawrence W. Kellner
Sean Menke
Richard A. Simonson
Alexander S. Alt
Rachel A. Gonzalez
Hugh W. Jones
William G. Robinson

Age
58
48
58
42
47
53
52

Position
Executive Chairman of the Board and Director, Sabre
Chief Executive Officer, President and Director, Sabre
Executive Vice President and Chief Financial Officer, Sabre
Executive Vice President, Sabre and President, Hospitality Solutions
Executive Vice President and General Counsel, Sabre
Executive Vice President, Sabre and President, Sabre Airline Solutions
Executive Vice President and Chief Human Resources Officer, Sabre

Lawrence W. Kellner is executive chairman of the board. He has served as president of Emerald Creek Group, LLC, a 
private equity firm that he founded, since 2010.  Mr. Kellner previously served as Sabre’s non-executive chairman of the board from 
2013 to 2016 and is expected to return to this role following his service as executive chairman.  He served as chairman and chief 
executive officer of Continental Airlines, Inc., an international airline company, from December 2004 through December 2009.  Mr. 
Kellner served as president and chief operating officer of Continental Airlines from March 2003 to December 2004, as president 
from May 2001 to March 2003 and was a member of Continental Airlines’ board of directors from May 2001 to December 2009.  
He serves on the board of directors of The Boeing Company and Marriott International, Inc.  Mr. Kellner graduated from the University 
of South Carolina with a bachelor of science degree in business administration.

Sean  Menke  was  elected  president  and  CEO  effective  December  31,  2016.  Prior  to  that,  he  served  as  executive  vice 
president and president of Travel Network. Before joining Sabre in October 2015, Mr. Menke served as executive vice president 
and chief operating officer of Hawaiian Airlines from October 2014 to October 2015. From 2013 to 2014, he was executive vice 
president of resources at IHS Inc., a global information technology company. He served as managing partner of Vista Strategic 
Group, LLC, a consulting firm, from 2012 to 2013 and from 2010 to 2011. From 2011 to 2012, he served as president and chief 
executive officer of Pinnacle Airlines, and from 2007 to 2010 as president and chief executive officer of Frontier Airlines.  Frontier 
Airlines and Pinnacle Airlines filed for bankruptcy protection under Chapter 11 of the United States Bankruptcy Code in 2008 and 
2012, respectively. Mr. Menke earned an executive MBA from the University of Denver and dual bachelor of science degrees in 
Economics and Aviation Management from Ohio State University.

Richard A. Simonson is executive vice president and chief financial officer. He leads our global finance organization and 
is responsible for the following functions - accounting, tax, financial planning and analysis, investor relations, treasury, procurement, 
corporate development and mergers and acquisitions. He brings a combination of experiences across global finance, business 
operations and capital markets focused on the technology, telecom and media sectors. Before joining Sabre in March 2013, Mr. 
Simonson acted as an independent advisor to private equity and venture capital firms from May 2012 to March 2013 and from July 
2010 to May 2011. He served as CFO and president for business operations at Rearden Commerce, a venture-backed e-commerce 
company from March 2011 to May 2012. From September 2001 to July 2010 he was an executive at Nokia Corporation in several 
global roles based in locations around the world - Helsinki, Zurich and New York-including more than five years as chief financial 
officer and executive vice president, followed by executive vice president and general manager of Nokia’s mobile phones unit and 
head of strategic sourcing. He was a member of Nokia’s Group Executive Board from 2004-2010. Mr. Simonson’s career includes 
time with Barclays Capital as managing director in the telecom and media investment banking group. He also spent 16 years with 
Bank of America Securities in the Global Corporate and Investment Banking group based out of San Francisco and Chicago, where 
he held various finance and investment banking positions, culminating as managing director of Global Project Finance. Mr. Simonson 
currently serves on the board of directors of Electronic Arts where he currently chairs the audit committee and additionally served 
as lead director from 2009-2015. He additionally serves on the board of directors and chairs the audit committee of Silver Spring 
Networks. He graduated from the Colorado School of Mines with a B.S. in mining engineering and holds an M.B.A. from Wharton 
School of Business at the University of Pennsylvania. Mr. Simonson is a trustee of the board of The Lyle School of Engineering at 
Southern Methodist University.

Alexander S. Alt is executive vice president, Sabre and president, Sabre Hospitality Solutions, and oversees one of the 
company's two Software as a Service (SaaS) businesses. Prior to being named president, Mr. Alt served in an expanded chief 
operating officer role at Sabre Hospitality Solutions, overseeing customer care, data services, implementations, call center and 
similar services. As part of the company's management team, he also helped drive overall business strategy. Before joining Sabre 
in 2012, Mr. Alt was senior vice president of global development and strategy at Rosewood Hotels & Resorts, where he played a 
key role in the global growth and expansion of the business. Prior to joining Rosewood in 2006, he was a senior engagement 
manager at McKinsey & Company. Earlier in his career, he worked in the finance department of Sabre as a manager and senior 
analyst in the financial planning and analysis group. Mr. Alt is a member of the Dallas Development Board of The Nature Conservancy 
and an advisory board member for the School of Undergraduate Studies at the University of Texas in Austin. He earned an MBA 
from Harvard Business School and a bachelor's degree in business from the University of Texas in Austin.

25

Rachel A. Gonzalez is executive vice president and general counsel of Sabre, a position she assumed in September 2014. 
She manages the global legal department responsible for legal strategy, regulatory affairs, corporate compliance and government 
affairs. Prior to joining Sabre, Ms. Gonzalez served as executive vice president, general counsel and corporate secretary with Dean 
Foods in Dallas, Texas from March 2013 to September 2014, and as executive vice president, general counsel designate from 
November 2012 to March 2013. Ms. Gonzalez joined Dean Foods in 2008 as chief counsel, corporate and securities and served 
as the deputy general counsel prior to her promotion in November 2012. Previously, Ms. Gonzalez was senior vice president and 
group counsel with Affiliated Computer Services. Ms. Gonzalez was a partner with the law firm of Morgan, Lewis & Bockius, where 
she focused on corporate finance, mergers and acquisitions, SEC compliance and corporate governance. Ms. Gonzalez serves 
on the Board of Directors of Girl Scouts of Northeast Texas and their Executive, Finance and Board Development Committees; she 
also serves as its Treasurer. Ms. Gonzalez is also a member of the board of directors of Dana Incorporated. Ms. Gonzalez earned 
her J.D. from Boalt Hall School of Law at the University of California, Berkeley and her bachelor’s degree in comparative literature 
from the University of California, Berkeley.

Hugh W. Jones is executive vice president and president of Sabre Airline Solutions and is a 27 year veteran of the travel 
industry. Immediately prior to being named to his current role in April 2011, Mr. Jones served as Travelocity’s president and CEO 
beginning in February 2009 and before that, he held a number of executive roles at Sabre including senior vice president and chief 
operating officer for our Travel Network and Airline and Hospitality Solutions businesses, where he oversaw airline supplier initiatives 
and global customer support. He also led Travel Network in North America and served as senior vice president and controller for 
Sabre. Mr. Jones began his career with American Airlines in 1988 and held a variety of finance positions including financial controller 
for the airline’s European and Pacific airport, sales and reservations operations. He currently serves on the board of directors and 
audit committee of Gogo Inc. Mr. Jones earned a master’s degree in business administration from Southern Methodist University 
and a bachelor’s degree in geology and geophysics from the University of Wisconsin.

William G. Robinson is executive vice president and chief human resources officer. He is responsible for leading Sabre’s 
global human resources organization, including talent management, organizational leadership and culture. Prior to joining Sabre 
in December 2013, Mr. Robinson served as the senior vice president and chief human resources officer at Coventry Health Care, 
a diversified managed health care company with 14,000 employees, from 2012 to 2013. From 2010 to 2011, Mr. Robinson served 
as senior vice president for human resources at Outcomes Health Information Solutions, a healthcare analytics and information 
company specializing in the optimization and acquisition of medical records. Prior to that, from 1990 to 2010, he worked for General 
Electric, where he held several human resources leadership roles in diverse industries including information technology, healthcare, 
energy and industrial. Most recently, he was the human resources leader within the GE Enterprise Solutions division where he led 
a global team in an organization of 20,000 employees in 200 locations worldwide. Mr. Robinson currently serves on the board of 
directors of American Public Education, Inc. He holds a M.A. in Human Resources Development from Bowie State University and 
a B.S. in Communications from Wake Forest University.

26

PART II

ITEM 5. 

MARKET  FOR  REGISTRANT’S  COMMON  EQUITY,  RELATED  STOCKHOLDER  MATTERS  AND  ISSUER 
PURCHASES OF EQUITY SECURITIES

Our common stock is listed on the NASDAQ Global Select Market under the symbol “SABR.” The following table sets forth, 
for the quarterly period indicated, the high and low market prices per share for our common stock, as reported on the NASDAQ 
Global Select Market:

Year Ended December 31, 2016:

Fourth Quarter
Third Quarter
Second Quarter
First Quarter

Year Ended December 31, 2015:

Fourth Quarter
Third Quarter
Second Quarter
First Quarter

 High 

 Low 

Dividends
Declared

$
$
$
$

$
$
$
$

27.99
29.34
29.35
28.92

30.23
29.34
26.53
24.48

$
$
$
$

$
$
$
$

23.18
26.63
25.30
23.18

27.63
23.93
23.57
19.40

$
$
$
$

$
$
$
$

0.13
0.13
0.13
0.13

0.09
0.09
0.09
0.09

As of February 13, 2017, there were 208 stockholders of record of our common stock.

We expect to continue to pay quarterly cash dividends on our common stock, subject to declaration of our board of directors. 
The amount of future cash dividends, if any, will depend upon, among other things, our future operations and earnings, capital 
requirements and surplus, general financial condition, contractual restrictions, number of shares of common stock outstanding and 
other factors the board of directors may deem relevant. The timing and amount of future dividend payments will be at the discretion 
of our board of directors. Our board of directors has declared a cash dividend of $0.14 per share of common stock which will be 
paid on March 30, 2017 to stockholders of record as of March 21, 2017. See Item 7, “Management’s Discussion and Analysis of 
Financial Condition and Results of Operations—Liquidity and Capital Resources—Dividends.”

The following table contains information for common shares repurchased during the fourth quarter of 2016: 

Period 2016
October 1 to October 31
November 1 to November 30
December 1 to December 31

Total

Total Number 
of Shares 
Purchased
(1)

—
2,513,633
1,467,039
3,980,672

Average Price
Paid Per Share
—
24.72
25.82
25.12

$
$
$

Total Number of 
Shares Purchased 
as Part of Publicly 
Announced Plans 
or Programs
(2)

—
2,513,633
1,467,039
3,980,672

Approximate
Dollar Value of
Shares that May
Yet Be Purchased
Under the Plans or
Programs

$

—
37,874,267
—
—

________________________
(1)  Represents shares repurchased in open market transactions pursuant to the Share Repurchase Program (as defined below).
(2)  Share repurchases were made pursuant to a share repurchase program (the "Share Repurchase Program") authorized by 
our board of directors on November 2, 2016.  This program was announced on November 3, 2016 and allowed for the purchase 
of up to $100 million of outstanding shares of our common stock in privately negotiated transactions or in the open market, 
or otherwise. The Share Repurchase Program expired on December 31, 2016. Further share repurchases would require 
authorization by our board of directors.

27

Stock Performance Graph

The following graph shows a comparison from April 17, 2014, the date our common stock commenced trading on the NASDAQ 
Global Select Market, through December 31, 2016 of the cumulative total return for our common stock, the S&P 500 Index, S&P 
Software and Services Select Index and the NASDAQ Composite. The comparison assumes $100 was invested on April 17, 2014 
in our common stock and in each of the indices and assumes reinvestment of dividends.

The stock price performance depicted in the above graph is not necessarily indicative of future price performance. The stock 
performance graph shall not be deemed “soliciting material” or to be “filed” with the SEC, nor shall such information be incorporated 
by reference into any future filing by us under the Securities Act or the Exchange Act, except to the extent that we specifically 
incorporate the graph by reference in such filing. 

28

ITEM 6. 

  SELECTED FINANCIAL DATA

The following selected financial data should be read in conjunction with Item 7, “Management’s Discussion and Analysis of 
Financial Condition and Results of Operations,” and our consolidated financial statements and notes thereto contained in Item 8, 
“Financial Statements and Supplementary Data,” of this Annual Report on Form 10-K.

The  consolidated  statements  of  operations  data  and  consolidated  statements  of  cash  flows  data  for  the  years  ended 
December 31, 2016, 2015 and 2014 and the consolidated balance sheet data as of December 31, 2016 and 2015 are derived from 
our audited consolidated financial statements contained in Item 8, “Financial Statements and Supplementary Data,” of this Annual 
Report on Form 10-K. The consolidated statements of operations data and consolidated statements of cash flows data for the years 
ended December 31, 2013 and 2012 and the consolidated balance sheet data as of December 31, 2014 and 2013 are derived from 
audited consolidated financial statements not included in this Annual Report on Form 10-K. The consolidated balance sheet data 
as of December 31, 2013 and 2012 is derived from unaudited consolidated financial statements not included in this Annual Report 
on Form 10-K. The unaudited consolidated financial statements have been prepared on the same basis as our audited consolidated 
financial  statements  and,  in  the  opinion  of  management,  reflect  all  adjustments,  consisting  of  normal  recurring  adjustments, 
necessary for a fair presentation of this data. Our historical results are not necessarily indicative of the results to be expected in 
the future. All amounts presented below are in thousands, except per share amounts.

Consolidated Statements of Operations Data:
Revenue
Operating income (loss)
Income (loss) from continuing operations
Income (loss) from discontinued operations, net of tax
Net income (loss) attributable to Sabre Corporation
Net income (loss) attributable to common stockholders
Net Income (loss) per share attributable to common
stockholders:

Basic
Diluted

Weighted-average common shares outstanding:

2016

2015

2014

2013

2012

Year Ended December 31,

$ 3,373,387
459,572
241,390
5,549
242,562
242,562

$ 2,960,896
459,769
234,555
314,408
545,482
545,482

$ 2,631,417
421,345
110,873
(38,918)
69,223
57,842

$ 2,523,546
380,930
52,066
(149,697)
(100,494)
(137,198)

$ 2,382,148
(6,586)
(215,427)
(394,410)
(611,356)
(645,939)

$
$

0.87
0.86

$
$

2.00
1.95

$
$

0.24
0.23

$
$

(0.77) $
(0.74) $

(3.65)
(3.65)

Basic
Diluted

277,546
282,752

273,139
280,067

238,633
246,747

178,125
184,978

177,206
177,206

Consolidated Statements of Cash Flows Data:
Cash provided by operating activities
Cash used in investing activities
Cash provided by (used in) financing activities
Additions to property and equipment
Cash payments for interest

$ 699,400
(445,808)
(190,025)
327,647
151,495

$ 529,207
(729,041)
93,144
286,697
154,307

$ 387,659
(258,791)
(71,945)
227,227
197,782

$ 228,232
(239,999)
262,172
209,523
255,620

$ 308,164
(209,815)
(25,120)
167,043
264,990

Other Financial Data:
Adjusted Gross Profit
Adjusted Net Income
Adjusted EBITDA
Adjusted Capital Expenditures
Free Cash Flow

Key Metrics:
Travel Network

Direct Billable Bookings - Air
Direct Billable Bookings - Non-Air
Total Direct Billable Bookings

Airline Solutions Passengers Boarded

$ 1,460,675
370,937
1,046,646
411,052
371,753

$ 1,316,820
308,072
941,587
350,079
242,510

$ 1,146,792
232,477
840,028
265,038
160,432

$ 1,060,302
182,187
778,754
268,337
18,709

$ 998,607
147,734
731,412
245,586
141,121

445,050
60,421
505,471
789,260

384,309
58,414
442,723
584,876

321,962
54,122
376,084
510,713

314,275
53,503
367,778
478,088

326,175
53,669
379,844
405,420

29

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2016

2015

2014

2013

2012

As of December 31,

Consolidated Balance Sheet Data:
Cash and cash equivalents
Total assets(1)
Long-term debt(1)
Working capital deficit(1)
Redeemable preferred stock
Noncontrolling interest
Total stockholders’ equity
________________________________
(1)  In the fourth quarter of 2015, we adopted new accounting standards that changed the presentation of deferred tax assets and liabilities and 
debt issuance costs; see Note 1, Summary of Business and Significant Accounting Policies for additional information. We applied the new 
guidance on a retrospective basis to the balance sheet data as of December 31, 2014. The balance sheet data as of December 2013 and 
2012 were not adjusted.

$ 126,695
4,711,245
3,420,927
(428,569)
598,139
88
(876,875)

$ 308,236
4,755,708
3,643,548
(268,272)
634,843
508
(952,536)

$ 155,679
4,643,073
3,040,009
(201,052)
—
621
84,383

$ 321,132
5,393,627
3,169,344
(222,400)
—
1,438
484,140

$ 364,114
5,724,570
3,276,281
(312,977)
—
2,579
625,615

Non-GAAP Financial Measures

The following table sets forth the reconciliation of net income (loss) attributable to common stockholders to Adjusted Net 

Income and Adjusted EBITDA (in thousands):

Net income (loss) attributable to common stockholders

Net (income) loss from discontinued operations, net of

tax

Net income (loss) attributable to noncontrolling 

interests(1)

Preferred stock dividends

Income (loss) from continuing operations
Adjustments:

Impairment(2)
Gain on sale of business and assets
Acquisition-related amortization(3a)
Loss on extinguishment of debt
Other, net(5)
Restructuring and other costs(6)
Acquisition-related costs(7)
Litigation costs(8)
Stock-based compensation
Management fees(9)
Tax impact of net income adjustments(10), (12)
Adjusted Net Income from continuing operations
Adjusted Net Income from continuing operations per

share

Year Ended December 31,

2016
$ 242,562

2015
$ 545,482

2014
57,842

$

2013

2012

$ (137,198) $ (645,939)

(5,549)

(314,408)

38,918

149,697

394,410

4,377
—
241,390

3,481
—
234,555

2,732
11,381
110,873

2,863
36,704
52,066

1,519
34,583
(215,427)

—
—
143,425
3,683
(27,617)
18,286
779
46,995
48,524
—
(104,528)
$ 370,937

—
—
108,121
38,783
(91,377)
9,256
14,437
16,709
29,971
—
(52,383)
$ 308,072

—
—
99,383
33,538
63,860
10,470
—
14,144
20,094
23,701
(143,586)
$ 232,477

—
—
132,685
12,181
305
27,921
—
18,514
3,387
8,761
(73,633)
$ 182,187

44,054
(25,850)
129,869
—
6,635
5,408
—
396,412
4,365
7,769
(205,501)
$ 147,734

$

1.31

$

1.10

$

0.94

$

0.98

$

0.81

Diluted weighted-average common shares outstanding(11)

282,752

280,067

246,747

184,978

182,830

Adjusted Net Income from continuing operations
Adjustments:

Depreciation and amortization of property and 

equipment(3b)

Amortization of capitalized implementation costs(3c)
Amortization of upfront incentive consideration(4)
Interest expense, net
Remaining provision (benefit) for income taxes

Adjusted EBITDA

370,937

308,072

232,477

182,187

147,734

233,303
37,258
55,724
158,251
191,173
$1,046,646

213,520
31,441
43,521
173,298
171,735
$ 941,587

157,592
35,859
45,358
218,877
149,865
$ 840,028

123,414
34,143
36,649
274,689
127,672
$ 778,754

96,668
19,439
36,527
232,450
198,594
$ 731,412

30

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following tables set forth the reconciliation of operating income (loss) in our statement of operations to Adjusted Gross 

Profit and Adjusted EBITDA by business segment (in thousands):

Operating income (loss)
Add back:

Selling, general and administrative
Cost of revenue adjustments:

Depreciation and amortization(3)
Restructuring and other costs (6)
Amortization of upfront incentive consideration(4)
Stock-based compensation

Adjusted Gross Profit
Selling, general and administrative
Joint venture equity income
Selling, general and administrative adjustments:

Depreciation and amortization(3)
Restructuring and other costs (6)
Acquisition-related costs(7)
Litigation costs(8)
Stock-based compensation

Adjusted EBITDA

Operating income (loss)
Add back:

Selling, general and administrative
Cost of revenue adjustments:

Depreciation and amortization(3)
Amortization of upfront incentive consideration(4)
Stock-based compensation

Adjusted Gross Profit
Selling, general and administrative
Joint venture equity income
Joint venture intangible amortization(3a)
Selling, general and administrative adjustments:

 Depreciation and amortization(3)
Restructuring and other costs(6)
Acquisition-related costs(7)
Litigation costs(8)
Stock-based compensation

Adjusted EBITDA

Year Ended December 31, 2016

Travel 
Network

Airline and 
Hospitality 
Solutions

Corporate

$

835,248

$

217,631

$

(593,307) $

Total
459,572

132,537

71,685

421,931

626,153

72,110
—
55,724
—
1,095,619
(132,537)
2,780

4,826
—
—
—
—
970,688

$

$

153,204
—
—
—
442,520
(71,685)
—

1,228
—
—
—
—
372,063

62,039
12,660
—
19,213
(77,464)
(421,931)
—

287,353
12,660
55,724
19,213
1,460,675
(626,153)
2,780

120,579
5,626
779
46,995
29,311

126,633
5,626
779
46,995
29,311
(296,105) $ 1,046,646

$

Year Ended December 31, 2015

Travel 
Network

Airline and 
Hospitality 
Solutions

Corporate

$

751,546

$

180,448

$

(472,225) $

Total
459,769

116,511

62,247

378,319

557,077

62,337
43,521
—
973,915
(116,511)
14,842
1,602

3,428
—

—
—
877,276

142,109
—
—
384,804
(62,247)
—
—

904
—

—
—
323,461

40,089
—
11,918
(41,899)
(378,319)
—
—

102,613
9,256
14,437
16,709
18,053
(259,150)

244,535
43,521
11,918
1,316,820
(557,077)
14,842
1,602

106,945
9,256
14,437
16,709
18,053
941,587

31

Operating income (loss)
Add back:

Selling, general and administrative
Cost of revenue adjustments:

Depreciation and amortization(3)
Amortization of upfront incentive consideration(4)
Restructuring and other costs(6)
Stock-based compensation

Adjusted Gross Profit
Selling, general and administrative
Joint venture equity income
Joint venture intangible amortization(3a)
Selling, general and administrative adjustments:

Depreciation and amortization(3)
Restructuring and other costs(6)
Litigation costs(8)
Stock-based compensation
Management fees(9)

Adjusted EBITDA

$

Year Ended December 31, 2014

Travel 
Network

Airline and 
Hospitality 
Solutions

Corporate

$

657,326

$

176,730

$

(412,711) $

Total
421,345

102,059

56,195

309,340

467,594

58,533
45,358
—
—
863,276
(102,059)
12,082
3,204

2,174
—
—
—
—
778,677

$

104,926
—
—
—
337,851
(56,195)
—
—

992
—
—
—
—
282,648

34,950
—
6,042
8,044
(54,335)
(309,340)
—
—

198,409
45,358
6,042
8,044
1,146,792
(467,594)
12,082
3,204

88,055
4,428
14,144
12,050
23,701
(221,297) $

91,221
4,428
14,144
12,050
23,701
840,028

$

Operating income (loss)
Add back:

Selling, general and administrative
Cost of revenue adjustments:

Depreciation and amortization(3)
Amortization of upfront incentive consideration(4)
Restructuring and other costs(6)
Stock-based compensation

Adjusted Gross Profit
Selling, general and administrative
Joint venture equity income
Joint venture intangible amortization(3a)
Selling, general and administrative adjustments:

Depreciation and amortization(3)
Restructuring and other costs (6)
Litigation costs(8)
Stock-based compensation
Management fees(9)

Adjusted EBITDA

Year Ended December 31, 2013

Travel 
Network

Airline and 
Hospitality 
Solutions

Corporate

$

667,498

$

135,755

$

(422,323) $

Total
380,930

106,392

51,538

279,523

437,453

50,254
36,649
—
—
860,793
(106,392)
12,350
3,204

2,253
—
—
—
—
772,208

75,093
—
—
—
262,386
(51,538)
—
—

2,227
—
—
—
—
213,075

67,076
—
11,491
1,356
(62,877)
(279,523)
—
—

90,135
16,430
18,514
2,031
8,761
(206,529)

192,423
36,649
11,491
1,356
1,060,302
(437,453)
12,350
3,204

94,615
16,430
18,514
2,031
8,761
778,754

32

Operating income (loss)
Add back:

Selling, general and administrative
Impairment(2)

Cost of revenue adjustments:

 Depreciation and amortization(3)
Amortization of upfront incentive consideration(4)
Restructuring and other costs(6)
Litigation costs(8)
Stock-based compensation

Adjusted Gross Profit
Selling, general and administrative
Joint venture equity income
Joint venture intangible amortization(3a)
Selling, general and administrative adjustments:

Depreciation and amortization(3)
Restructuring and other costs (6)
Litigation costs(8)
Stock-based compensation
Management fees(9)

Year Ended December 31, 2012

Travel 
Network

Airline and 
Hospitality 
Solutions

Corporate

Total

$

670,778

$

114,272

$

(791,636) $

(6,586)

101,934
—

34,624
36,527
—
—
—
843,863
(101,934)
21,287
3,200

2,036
—
—
—
—
768,452

$

52,754
—

51,395
—
—
—
—
218,421
(52,754)
—
—

615
—
—
—
—
166,282

638,606
20,254

793,294
20,254

63,456
—
4,283
(23)
1,383
(63,677)
(638,606)
—
—

90,650
1,125
396,435
2,982
7,769
(203,322) $

$

149,475
36,527
4,283
(23)
1,383
998,607
(793,294)
21,287
3,200

93,301
1,125
396,435
2,982
7,769
731,412

Adjusted EBITDA

$

The components of Adjusted Capital Expenditures are presented below (in thousands):

Additions to property and equipment
Capitalized implementation costs
Adjusted capital expenditures

Year Ended December 31,

2016
$ 327,647
83,405
$ 411,052

2015
$ 286,697
63,382
$ 350,079

2014
$ 227,227
37,811
$ 265,038

2013
$ 209,523
58,814
$ 268,337

2012
$ 167,043
78,543
$ 245,586

The following tables present information from our statements of cash flows and sets forth the reconciliation of Free Cash 

Flow to cash provided by operating activities, the most directly comparable GAAP measure (in thousands):

Cash provided by operating activities
Cash used in investing activities
Cash provided by (used in) financing activities

Cash provided by operating activities
Additions to property and equipment
Free Cash Flow
________________________________
(1) 

Year Ended December 31,

2016
$ 699,400
(445,808)
(190,025)

2015
$ 529,207
(729,041)
93,144

2014
$ 387,659
(258,791)
(71,945)

2013
$ 228,232
(239,999)
262,172

2012
$ 308,164
(209,815)
(25,120)

Year Ended December 31,

2016
$ 699,400
(327,647)
$ 371,753

2015
$ 529,207
(286,697)
$ 242,510

2014
$ 387,659
(227,227)
$ 160,432

2013
$ 228,232
(209,523)
18,709

$

2012
$ 308,164
(167,043)
$ 141,121

Net income (loss) attributable to non-controlling interests represents an adjustment to include earnings allocated to non-
controlling  interest  held  in  (i)  Sabre Travel  Network  Middle  East  of  40%  for  all  periods  presented,  (ii)  Sabre Australia 
Technologies  I  Pty  Ltd  (“Sabre  Pacific”)  of  49%  through  February 24,  2012,  the  date  we  sold  this  business,  (iii) 
Travelocity.com LLC of approximately 9.5% through December 31, 2012, the date we merged this minority interest back 
into  our  capital  structure,  (iv)  Sabre  Seyahat  Dagitim  Sistemleri A.S.  of  40%  beginning  in April  2014,  and  (v) Abacus 
International Lanka Pte Ltd of 40% beginning in July 2015.
Impairment charges in 2012, represent our share of impairment charges recorded by our previous equity method 
investment, SAPPL, for $24 million and a $20 million impairment charge on assets associated with an abandoned 
corporate facility.

(2) 

33

 
 
 
 
(3) 

Depreciation and amortization expenses:

a.  Acquisition-related amortization represents amortization of intangible assets from the take-private transaction in 
2007 as well as intangibles associated with acquisitions since that date. Also includes amortization of the excess 
basis in our underlying equity interest in SAPPL's net assets prior to our acquisition of SAPPL on July 1, 2015.

b.  Depreciation and amortization of property and equipment includes software developed for internal use.
c.  Amortization of capitalized implementation costs represents amortization of upfront costs to implement new 

customer contracts under our SaaS and hosted revenue model.

Our Travel Network business at times provides upfront incentive consideration to travel agency subscribers at the inception 
or modification of a service contract, which are capitalized and amortized to cost of revenue over an average expected 
life of the service contract, generally over three to five years. This consideration is made with the objective of increasing 
the number of clients or to ensure or improve customer loyalty. These service contract terms are established such that 
the supplier and other fees generated over the life of the contract will exceed the cost of the incentive consideration provided 
upfront. These service contracts with travel agency subscribers require that the customer commit to achieving certain 
economic objectives and generally have terms requiring repayment of the upfront incentive consideration if those objectives 
are not met.
In 2016, other, net primarily includes a gain of $15 million in the fourth quarter from the sale of our available-for-sale 
marketable securities, and $6 million gain from the first quarter associated with the receipt of an earn-out payment related 
to the sale of a business in 2013. In 2015, we recognized a gain of $78 million associated with the remeasurement of our 
previously-held 35% investment in SAPPL to its fair value and a gain of $12 million related to the settlement of pre-existing 
agreements between us and SAPPL. In 2014, other, net primarily includes a fourth quarter charge of $66 million as a result 
of an increase to our tax receivable agreement (“TRA”) liability. The increase in our TRA liability is due to a reduction in a 
valuation  allowance  maintained  against  our  deferred  tax  assets.  This  charge  is  fully  offset  by  an  income  tax  benefit 
recognized in the fourth quarter of 2014 from the reduction in the valuation allowance which is included in tax impacts of 
net  income  adjustments.  In  addition,  all  periods  presented  include  foreign  exchange  gains  and  losses  related  to  the 
remeasurement of foreign currency denominated balances included in our consolidated balance sheets into the relevant 
functional currency. See Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations
—Liquidity and Capital Resources—Tax Receivable Agreement” for additional information regarding the TRA.
Restructuring  and  other  costs  represents  charges  associated  with  business  restructuring  and  associated  changes 
implemented which resulted in severance benefits related to employee terminations, integration and facility opening or 
closing costs and other business reorganization costs. In 2016, we recognized a $20 million charge to implement a plan 
to restructure a portion of our global workforce in support of funding our efforts to modernize our technology infrastructure, 
as well as to align and improve our operational efficiency to reflect expected changes by customers on implementation 
schedules for certain of Sabre Airline Solutions products, most of which will be paid in 2017. In 2015, we recognized a 
restructuring charge of $9 million associated with the integration of Abacus, of which $2 million was paid as of December 31, 
2016. In 2016, we reduced our restructuring liability by $4 million as a result of the reevaluation of our plan derived from 
a shift in timing and strategy of originally contemplated actions.
Acquisition-related costs represent fees and expenses incurred associated with the acquisition of Abacus, the Trust Group 
and Airpas Aviation.
Litigation costs, net represent charges and legal fee reimbursements associated with antitrust litigation, including an accrual 
of $32 million as of December 31, 2016, representing the trebling of the jury award plus our estimate of attorneys’ fees, 
expenses and costs in the US Airways litigation. See Item 3, "Legal Proceedings"
We paid an annual management fee to TPG Global, LLC (“TPG”) and Silver Lake Management Company (“Silver Lake”) 
in an amount between (i) $5 million and (ii) $7 million, plus reimbursement of certain costs incurred by TPG and Silver 
Lake, pursuant to the management services agreement (the “MSA”). In addition, we paid a $21 million fee, in the aggregate, 
to TPG and Silver Lake in connection with our initial public offering in 2014. The MSA was terminated in conjunction with 
our initial public offering.
In 2014, the tax impact on net income adjustments includes a $66 million benefit recognized in the fourth quarter of 2014 
from the reduction in a valuation allowance maintained against our deferred tax assets.
The diluted weighted-average share outstanding presented for the year ended December 31, 2012 differs from GAAP and 
assumes the inclusion of 5,624,000 common stock equivalents associated with stock-options and restricted stock awards. 
We recognized a loss from continuing operations during the year ended December 31, 2012, which results in the basic 
weighted-average shares outstanding and the diluted-weighted average shares outstanding to be the same under GAAP.
In the first quarter of 2016, we adopted Accounting Standards Update ("ASU") 2016-09, Improvements to Employee Share-
Based Payment Accounting. For the year ended December 31, 2016, we recognized $35 million in excess tax benefits 
associated with employee equity-based awards, as a result of the adoption of this standard. There were no other material 
impacts to our consolidated financial statements as a result of adopting this updated standard.

(4) 

(5) 

(6) 

(7) 

(8) 

(9) 

(10) 

(11) 

(12) 

Definitions of Non-GAAP Financial Measures

We have included both financial measures compiled in accordance with GAAP and certain non-GAAP financial measures 
in this Annual Report on Form 10-K, including Adjusted Gross Profit, Adjusted Net Income, Adjusted EBITDA, Adjusted Capital 
Expenditures, Free Cash Flow, and ratios based on these financial measures.

34

We  define Adjusted  Gross  Profit  as  operating  income  (loss)  adjusted  for  selling,  general  and  administrative  expenses, 
impairment,  amortization  of  upfront  incentive  consideration,  and  the  cost  of  revenue  portion  of  depreciation  and  amortization, 
restructuring and other costs, litigation costs, and stock-based compensation included in cost of revenue. 

We  define Adjusted  Net  Income  as  net  income  attributable  to  common  stockholders  adjusted  for  income  (loss)  from 
discontinued operations, net of tax, net income attributable to noncontrolling interests, preferred stock dividends, impairment, gain 
on sale of business and assets, acquisition-related amortization, loss on extinguishment of debt, other, net, restructuring and other 
costs,  acquisition-related  costs,  litigation  costs  (reimbursements),  net,  stock-based  compensation,  management  fees,  and  tax 
impact of net income adjustments.

We define Adjusted EBITDA as Adjusted Net Income adjusted for depreciation and amortization of property and equipment, 
amortization of capitalized implementation costs, amortization of upfront incentive consideration, interest expense, net, and the 
remaining provision (benefit) for income taxes. This Adjusted EBITDA metric differs from (i) the EBITDA metric referenced in the 
section  entitled  “—Liquidity  and  Capital  Resources—Senior  Secured  Credit  Facilities,”  which  is  calculated  for  the  purposes  of 
compliance  with  our  debt  covenants,  and  (ii)  the  Pre-VCP  EBITDA  and  EBITDA  metrics  referenced  in  the  section  entitled 
“Compensation Discussion and Analysis” in our 2016 Proxy Statement, which are calculated for the purposes of our annual incentive 
compensation program and performance-based awards, respectively.

We define Adjusted Capital Expenditures as additions to property and equipment and capitalized implementation costs.

We define Free Cash Flow as cash provided by operating activities less cash used in additions to property and equipment.

We define Adjusted Net Income from continuing operations per share as Adjusted Net Income divided by the applicable 

share count.

 These non-GAAP financial measures are key metrics used by management and our board of directors to monitor our ongoing 
core operations because historical results have been significantly impacted by events that are unrelated to our core operations as 
a result of changes to our business and the regulatory environment. We believe that these non-GAAP financial measures are used 
by investors, analysts and other interested parties as measures of financial performance and to evaluate our ability to service debt 
obligations, fund capital expenditures and meet working capital requirements. Adjusted Capital Expenditures include cash flows 
used in investing activities, for property and equipment, and cash flows used in operating activities, for capitalized implementation 
costs. Our management uses this combined metric in making product investment decisions and determining development resource 
requirements. We also believe that Adjusted Gross Profit, Adjusted Net Income, Adjusted EBITDA and Adjusted Capital Expenditures 
assist investors in company-to-company and period-to-period comparisons by excluding differences caused by variations in capital 
structures (affecting interest expense), tax positions and the impact of depreciation and amortization expense. In addition, amounts 
derived from Adjusted EBITDA are a primary component of certain covenants under our senior secured credit facilities.

Adjusted Gross Profit, Adjusted Net Income, Adjusted EBITDA, Adjusted Capital Expenditures, Free Cash Flow, and ratios 
based on these financial measures are not recognized terms under GAAP. These non-GAAP financial measures and ratios based 
on them are unaudited and have important limitations as analytical tools, and should not be viewed in isolation and do not purport 
to be alternatives to net income as indicators of operating performance or cash flows from operating activities as measures of 
liquidity. These non-GAAP financial measures and ratios based on them exclude some, but not all, items that affect net income or 
cash flows from operating activities and these measures may vary among companies. Our use of these measures has limitations 
as an analytical tool, and you should not consider them in isolation or as substitutes for analysis of our results as reported under 
GAAP. Some of these limitations are:

• 

• 

• 

• 

• 

• 

• 

these non-GAAP financial measures exclude certain recurring, non-cash charges such as stock-based compensation 
expense and amortization of acquired intangible assets

although depreciation and amortization are non-cash charges, the assets being depreciated and amortized may have 
to be replaced in the future, and Adjusted Gross Profit and Adjusted EBITDA do not reflect cash requirements for such 
replacements;

Adjusted Net Income and Adjusted EBITDA do not reflect changes in, or cash requirements for, our working capital 
needs;

Adjusted EBITDA does not reflect the interest expense or the cash requirements necessary to service interest or principal 
payments on our indebtedness;

Adjusted EBITDA does not reflect tax payments that may represent a reduction in cash available to us;

Free Cash Flow removes the impact of accrual-basis accounting on asset accounts and non-debt liability accounts, and 
does not reflect the cash requirements necessary to service the principal payments on our indebtedness; and

other  companies,  including  companies  in  our  industry,  may  calculate Adjusted  Gross  Profit, Adjusted  Net  Income, 
Adjusted EBITDA, Adjusted Capital Expenditures, or Free Cash Flow differently, which reduces their usefulness as 
comparative measures.

35

ITEM 7. 

MANAGEMENT'S  DISCUSSION  AND  ANALYSIS  OF  FINANCIAL  CONDITION  AND  RESULTS  OF 
OPERATIONS

The following discussion and analysis should be read in conjunction with our consolidated financial statements and 

related notes included in Item 8 of this Annual Report on Form 10-K.

Overview

We are a leading technology solutions provider to the global travel and tourism industry. We operate through two business 
segments: (i) Travel Network, our global business-to-business travel marketplace for travel suppliers and travel buyers, and (ii) 
Airline and Hospitality Solutions, an extensive suite of leading software solutions primarily for airlines and hoteliers. Collectively, 
these offerings enable travel suppliers to better serve their customers across the entire travel lifecycle, from route planning to post-
trip business intelligence and analytics.

A significant portion of our revenue is generated through transaction based fees that we charge to our customers. For Travel 
Network, this fee is in the form of a transaction fee for bookings on our GDS; for Airline and Hospitality Solutions, this fee is a 
recurring usage-based fee for the use of our SaaS and hosted systems, as well as upfront fees and professional service fees. Items 
that are not allocated to our business segments are identified as corporate and primarily include certain shared technology costs, 
stock-based compensation expense, litigation costs, corporate headcount-related costs, and other items that are not identifiable 
with either one of our segments.

In the first quarter of 2015, we completed our exit of the online travel agency business through the sale of Travelocity.com 
and lastminute.com. Our Travelocity segment has no remaining operations as a result of these dispositions. The financial results 
of  our  Travelocity  segment  are  included  in  net  income  (loss)  from  discontinued  operations  in  our  consolidated  statements  of 
operations for all periods presented. The discussion and analysis of our results of operations refers to continuing operations unless 
otherwise indicated.

On July 1, 2015, we completed the acquisition of the remaining 65% interest in SAPPL, a Singapore-based business-to-
business travel e-commerce provider that serves the Asia-Pacific region. Prior to the acquisition, SAPPL was 65% owned by a 
consortium of 11 airlines and the remaining 35% was owned by us. In the third and fourth quarters of 2015, SAPPL completed the 
acquisition of the remaining interest in three national marketing companies, Abacus Distribution Systems (Hong Kong), Abacus 
Travel Systems (Singapore) and Abacus Distribution Systems Sdn Bhd (Malaysia) (the “NMCs” and together with SAPPL, “Abacus”). 
The net cash consideration for Abacus was $443 million. Abacus has been integrated and is managed as a region of our Travel 
Network business. Separately, SAPPL has signed new long-term agreements with the consortium of 11 airlines to continue to utilize 
the Abacus GDS.

In January 2016, we completed the acquisition of the Trust Group, a central reservation, revenue management and hotel 
marketing provider with a significant presence in EMEA and APAC, for net cash consideration of $156 million. The Trust Group has 
been integrated and is managed as part of our Airline and Hospitality Solutions segment.

Factors Affecting our Results

The following is a discussion of trends that we believe are the most significant opportunities and challenges currently impacting 
our business and industry. The discussion also includes management’s assessment of the effects these trends have had and are 
expected to have on our results of continuing operations. This information is not an exhaustive list of all of the factors that could 
affect our results and should be read in conjunction with the factors referred to in the sections entitled “Risk Factors” and  “Forward-
Looking Statements” included elsewhere in this Annual Report on Form 10-K.

Increasing technology infrastructure costs

We  expect  to  continue  to  make  significant  investments  in  our  information  technology  infrastructure  to  modernize,  drive 
efficiency in development and ongoing technology costs, further enhance the stability and security of our network, and to accelerate 
our shift to open source and cloud-based solutions. The costs associated with these investments will impact both our corporate-
level product and technology operating expenses, as well as our capital expenditures. See "Liquidity and Capital Resources—
Capital Expenditures and Implementation Costs."

Shift to SaaS and hosted solutions by airlines and hotels to manage their daily operations

Initially, large travel suppliers built custom in-house software and applications for their business process needs. In response 
to a desire for more flexible systems given increasingly complex and constantly changing technological requirements, reduced IT 
budgets and increased focus on cost efficiency, many travel suppliers turned to third party solutions providers for many of their key 
technologies and began to license software from software providers. We believe that significant revenue opportunity remains in 
this outsourcing trend, as legacy in-house systems continue to migrate and upgrade to third party systems. By moving away from 
one time license fees to recurring monthly fees associated with our SaaS and hosted solutions, our revenue stream has become 

36

more  predictable  and  sustainable.  However,  revenue  recognition  may  be  deferred  due  to  the  nature  of  this  model  and  longer 
implementation schedules for larger suppliers. In the last part of 2016, implementation schedules for several airlines were delayed 
to  future  years.  The  SaaS  and  hosted  models’  centralized  deployment  also  allows  us  to  save  time  and  money  by  reducing 
maintenance and implementation tasks and lowering operating costs.

Increasing importance of OTAs to Travel Network

The significance of OTAs to our Travel Network business has increased in recent years and as a result, our earnings may 
be impacted by factors affecting OTAs. As OTAs experience growth, we believe they shift bookings away from offline travel agencies 
and direct channels of travel suppliers. We expect to continue to benefit from this trend as we are a substantial GDS provider to 
the OTA industry. However, we may face pricing pressure in the future as OTAs increase their bargaining power through growth by 
consolidation.

Growing demand for continued technology improvements in the fragmented hotel market

Most of the hotel market is highly fragmented. Independent hotels and small to medium sized chains (groups of less than 
300 properties) comprise a majority of hotel properties and available hotel rooms, with global and regional chains comprising the 
balance. Hotels use a number of different technology systems to distribute and market their products and operate efficiently. We 
offer technology solutions to all segments of the hospitality market. Our SynXis Enterprise Platform integrates critical hospitality 
systems to optimize distribution, operations, retailing and guest experience via one scalable, flexible and intelligent platform. As 
these markets continue to grow, we believe independent and enterprise hotel owners and operators will continue to seek increased 
connectivity and integrated solutions to ensure access to global travelers. We anticipate that this will contribute to the continued 
growth of Airline and Hospitality Solutions, which is ultimately dependent upon these hoteliers accepting and utilizing our products 
and services.

Geographic mix of Travel Network

There are structural differences between the geographies in which we operate. Due to our geographic concentration, our 
results of operations are particularly sensitive to factors affecting North America. For example, booking fees per transaction in North 
America have traditionally been lower than those in Europe. By growing internationally with our TMC and OTA customers and 
expanding the travel content available on our GDS to target regional traveler preferences, we anticipate that we will maintain share 
in  North America  and  grow  share  in  Europe, APAC  and  Latin America.  For  the  year  ended  December 31,  2016,  we  derived 
approximately 54% of our Direct Billable Bookings from North America, 19% from APAC, 17% from EMEA and 10% from Latin 
America. For the year ended December 31, 2015, we derived approximately 61% of our Direct Billable Bookings from North America, 
18% from EMEA and 21% from the rest of the world. We have initiated a plan to establish a regional operation company structure 
to better align geographic revenue generation, supplier relationships, and intellectual property with our global footprint, which is 
expected have a favorable impact on our consolidated results of operations over time.

Travel buyers can shift their bookings to or from our Travel Network business 

Our Travel Network business relies on relationships with several large travel buyers, including TMCs and OTAs, to drive a 
large portion of its revenue. Although our contracts with larger travel agencies often increase the amount of the incentive consideration 
when the travel agency processes a certain volume or percentage of its bookings through our GDS, travel buyers are not contractually 
required  to  book  exclusively  through  our  GDS  during  the  contract  term. Travel  buyers  may  shift  bookings  to  other  distribution 
intermediaries for many reasons, including to avoid becoming overly dependent on a single source of travel content and increase 
their bargaining power with the GDS providers. For example, in late 2012, Expedia adopted a dual GDS provider strategy and 
shifted a sizeable portion of its business from our GDS to a competitor GDS, resulting in a year over year decline in our transaction 
volumes  in  2013.  Conversely,  certain  OTAs  including  eTraveli, TravelPlanet24  and  Bravofly  in  EMEA  shifted  a  portion  of  their 
business to our GDS. 

Increasing importance of LCC/hybrids in Travel Network and Airline and Hospitality Solutions

Hybrid and LCCs have become a significant segment of the air travel market, stimulating demand for air travel through low 
fares. LCC/hybrids have traditionally relied on direct distribution for the majority of their bookings. However, as these LCC/hybrids 
are evolving, many are increasing their distribution through indirect channels to expand their offering into higher yield markets and 
to higher yield customers, such as business and international travelers. Other LCC/hybrids, especially start up carriers, may choose 
not to distribute through the GDS until wider distribution is desired.

Increasing travel agency incentive consideration

Travel  agency  incentive  consideration  is  a  large  portion  of  Travel  Network  expenses.  The  vast  majority  of  incentive 
consideration is tied to absolute booking volumes based on transactions such as flight segments booked. Incentive consideration, 
which often increases once a certain volume or percentage of bookings is met, is provided in two ways, according to the terms of 
the agreement: (i) on a periodic basis over the term of the contract and (ii) in some instances, up front at the inception or modification 

37

of contracts, which is capitalized and amortized over the expected life of the contract. Although this consideration has been increasing 
in real terms, growing in the low-single digits on a per booking basis in recent years, it has been relatively stable as a percentage 
of Travel Network revenue over the last five years, partially due to our focus on managing incentive consideration. The incentive 
rate increases may continue to impact margins, which we expect to be partially offset by increased Travel Network revenue. To 
address the trend towards increasing incentive consideration, we are seeking to offer added products and content, such as Sabre 
Red Workspace, a SaaS product available to our travel buyers that provides an easy to use interface along with many travel agency 
workflow and productivity tools.

Continued focus by travel suppliers on cost cutting and exerting influence over distribution

Travel  suppliers  continue  to  look  for  ways  to  decrease  their  costs  and  to  increase  their  control  over  distribution. Airline 
consolidations, pricing pressure during contract renegotiations and the use of direct distribution may continue to subject our business 
to challenges. The shift from indirect distribution channels, such as our GDS, to direct distribution channels, may result from increased 
content  availability  on  supplier  operated  websites  or  from  increased  participation  of  meta  search  engines,  such  as  Kayak  and 
Google,  which  direct  consumers  to  supplier  operated  websites.  This  trend  may  adversely  affect  our  Travel  Network  contract 
renegotiations with suppliers that use alternative distribution channels. For example, airlines may withhold part of their content for 
distribution exclusively through their own direct distribution channels or offer more attractive terms for content available through 
those direct channels. However, since 2010, we believe the rate at which bookings are shifting from indirect to direct distribution 
channels has slowed for a number of reasons, including the increased participation of LCC/hybrids in indirect channels. Over the 
last several years, notable carriers that previously only distributed directly, including JetBlue and Norwegian, have adopted our 
GDS. Other carriers such as EVA Airways and Virgin Australia have further increased their participation in a GDS.

These trends have impacted the revenue of Travel Network, which recognizes revenue for airline ticket sales based on 
transaction volumes, and the revenue of Airline and Hospitality Solutions, which recognizes a portion of its revenue based on the 
number of passengers boarded, depending upon the applicable revenue model. Simultaneously, this focus on cost cutting and 
direct distribution has also presented opportunities for Airline and Hospitality Solutions. Many airlines have turned to outside providers 
for key systems, process and industry expertise and other products that assist in their cost cutting initiatives in order to focus on 
their primary revenue generating activities.

Components of Revenues and Expenses

Revenues

Travel Network primarily generates revenues from Direct Billable Bookings processed on our GDS as well as the sale of 
aggregated bookings data to carriers. Prior to our acquisition of the remaining interest in SAPPL on July 1, 2015, we generated 
revenue from certain services we provided SAPPL. Airline and Hospitality Solutions primarily generates revenue through upfront 
solution fees and recurring usage-based fees for the use of our software solutions hosted on secure platforms or deployed through 
our SaaS. Airline and Hospitality Solutions also generates revenue through professional service fees and software licensing fees. 
Certain professional service fees are discrete sales opportunities that may have a high degree of variability from period to period, 
and we cannot guarantee that we will have such fees in the future consistent with prior periods.

Cost of revenue

Cost  of  revenue  incurred  by  Travel  Network  and Airline  and  Hospitality  Solutions  consists  of  expenses  related  to  our 
technology infrastructure that hosts our GDS and software solutions, salaries and benefits, and allocated overhead such as facilities 
and other support costs. Cost of revenue for Travel Network also includes incentive consideration expense representing payments 
or other consideration to travel agencies for reservations made on our GDS which accrue on a monthly basis.

Corporate cost of revenue includes expenses associated with our technology organization that provides development and 
support activities to our segments. The costs associated with our technology organization that do not get allocated to the segments 
based on the segments’ usage of resources primarily include shared technology infrastructure and labor costs. Corporate cost of 
revenue also includes stock-based compensation expense, professional service fees and other items that are not directly identifiable 
with our segments. Over time, we expect a substantial increase in stock-based compensation expense, as we have moved to 
granting broad-based equity awards annually, rather than biennially, beginning in March 2016 primarily in the form of restricted 
stock units.  These awards generally vest over a four-year period, with 25% vesting annually.  Stock compensation expense is 
based on the number of restricted stock units granted and the stock price on the date of grant, which is amortized over the four-
year vesting period.

Depreciation and amortization included in cost of revenue is associated with property and equipment, amortization of contract 
implementation  costs  which  relates  to  Airline  and  Hospitality  Solutions,  intangible  assets  for  technology  purchased  through 
acquisitions or established with our take-private transaction, and software developed for internal use that supports our revenue, 
businesses  and  systems.  Cost  of  revenue  also  includes  amortization  of  upfront  incentive  consideration  representing  upfront 
payments or other consideration provided to travel agencies for reservations made on our GDS which are capitalized and amortized 
over the expected life of the contract.

38

Selling, General and Administrative Expenses

Selling, general and administrative expenses consist of personnel-related expenses, including stock-based compensation, 
for  employees  that  sell  our  services  to  new  customers  and  administratively  support  the  business,  information  technology  and 
communication costs, professional service fees, certain settlement charges and costs to defend legal disputes, bad debt expense, 
depreciation and amortization and other overhead costs. Over time, we expect a substantial increase in stock-based compensation 
expense as described above.

Intersegment Transactions

We account for significant intersegment transactions as if the transactions were with third parties, that is, at estimated current 
market prices. Airline and Hospitality Solutions pays fees to Travel Network for airline trips and hotel stays booked through our 
GDS. 

Key Metrics

“Direct Billable Bookings” and “Passengers Boarded” are the primary metrics utilized by Travel Network and Airline Solutions, 
respectively, to measure operating performance. Travel Network generates fees for each Direct Billable Booking which include 
bookings made through our GDS (e.g., air, car and hotel bookings) and through our joint venture partners in cases where we are 
paid directly by the travel supplier. Passengers Boarded (“PBs”) is the primary metric used by Airline Solutions to recognize SaaS 
and Hosted revenue from recurring usage-based fees. The following table sets forth these key metrics for the periods indicated (in 
thousands):

Travel Network

Direct Billable Bookings - Air
Direct Billable Bookings - Non-Air
Total Direct Billable Bookings

Airline Solutions Passengers Boarded

Results of Operations

Year Ended December 31,

% Change

2016

2015

2014

2016 - 2015

2015 - 2014

445,050
60,421
505,471
789,260

384,309
58,414
442,723
584,876

321,962
54,122
376,084
510,713

15.8%
3.4%
14.2%
34.9%

19.4%
7.9%
17.7%
14.5%

The following table sets forth our consolidated statement of operations data for each of the periods presented: 

Year Ended December 31,

2016

2015

2014

$ 3,373,387
2,287,662
626,153
459,572
(158,251)
(3,683)
2,780
27,617
328,035
86,645
241,390

$

(Amounts in thousands)
$ 2,960,896
1,944,050
557,077
459,769
(173,298)
(38,783)
14,842
91,377
353,907
119,352
234,555

$

$ 2,631,417
1,742,478
467,594
421,345
(218,877)
(33,538)
12,082
(63,860)
117,152
6,279
110,873

$

Revenue
Cost of revenue
Selling, general and administrative

Operating income
Interest expense, net
Loss on extinguishment of debt
Joint venture equity income
Other income (expense), net

Income from continuing operations before income taxes

Provision for income taxes

Income from continuing operations

39

 
 
 
 
 
 
 
 
 
Years Ended December 31, 2016 and 2015 

Revenue

Travel Network
Airline and Hospitality Solutions

Total segment revenue

Eliminations

Total revenue

Year Ended December 31,

2016

2015

(Amounts in thousands)

Change

$ 2,374,849
1,019,306
3,394,155
(20,768)
$ 3,373,387

$ 2,102,792
872,086
2,974,878
(13,982)
$ 2,960,896

$

$

272,057
147,220
419,277
(6,786)
412,491

13%
17%
14%
49%
14%

Travel Network—Revenue increased $272 million, or 13%, for the year ended December 31, 2016 compared to the prior 

year. The increase in revenue primarily resulted from:

• 

• 

a $312 million increase in transaction-based revenue to $2,199 million due to growth in the business and the  
impact of the acquisition of Abacus in 2015. Direct Billable Bookings increased by 14% to 505 million in the year 
ended December 31, 2016. Excluding the impact of the acquisition of Abacus, Direct Billable Bookings increased 
by 3%, which was driven by growth of 6% in EMEA, 3% in North America and 1% in Latin America; 

a decrease of $40 million in other revenue resulting from a $51 million decrease in other revenue related to 
services we provided to Abacus prior to the acquisition in July 2015, offset by an increase of $11 million primarily 
due to data analytic products revenue.

Airline  and  Hospitality  Solutions—Revenue  increased  $147  million,  or  17%,  for  the  year  ended  December 31,  2016 

compared to the prior year. The increase in revenue primarily resulted from:

• 

• 

• 

• 

a $66 million increase in Airline Solutions’ SabreSonic revenue for the year ended December 31, 2016 compared 
to the prior year.  Passengers boarded increased by 35% to 789 million for the year ended December 31, 2016, 
driven primarily by the cutover to SabreSonic CSS for American Airlines Group and Alitalia in the fourth quarter 
of 2015 and 2016, respectively, and by growth of existing customers. Revenue increased by $105 million primarily 
as a result of growth in PBs for the year ended December 31, 2016. This increase was partially offset by a $39 
million decrease in non-PB revenue, primarily due to the expiration of a service contract in the fourth quarter of 
2015 in conjunction with a litigation settlement agreement with that customer in 2012. In addition, in the last part 
of 2016, implementation schedules for several airlines were delayed to future years;

a  $32  million  increase  in Airline  Solutions’  commercial  and  operations  solutions  revenue  driven  by  growth  in 
multiple products across our portfolio;

a $66 million increase in Hospitality Solutions revenue to $225 million for the year ended December 31, 2016
compared to the prior year, primarily driven by an increase in CRS transactions. The increase was mainly driven 
by revenue growth of $26 million from new and existing customers and revenue growth of $40 million from the 
acquisition of the Trust Group; and

a $17 million decrease in discrete professional service fees revenue, as a result of certain unrealized customer 
contracts.

Cost of Revenue      

Travel Network
Airline and Hospitality Solutions
Eliminations

Total segment cost of revenue

Corporate
Depreciation and amortization
Amortization of upfront incentive consideration

Total cost of revenue

Year Ended December 31,

2016

2015

(Amounts in thousands)

Change

$ 1,279,231
576,786
(20,371)
1,835,646
108,939
287,353
55,724
$ 2,287,662

$ 1,128,878
487,282
(13,653)
1,602,507
53,487
244,535
43,521
$ 1,944,050

$

$

150,353
89,504
(6,718)
233,139
55,452
42,818
12,203
343,612

13%
18%
49%
15%
104%
18%
28%
18%

40

 
 
 
 
 
      
 
 
 
 
Travel Network—Cost of revenue increased $150 million, or 13%, for the year ended December 31, 2016 compared to the            

prior year. The increase was primarily the result of costs associated with Abacus' operations, an increase in incentive consideration 
primarily in EMEA and North America, and a $7 million impairment of a prepaid incentive for a European travel agency due its 
insolvency.

Airline and Hospitality Solutions—Cost of revenue increased $90 million, or 18%, for the year ended December 31, 2016
compared  to  the  prior  year. The  increase  was  primarily  the  result  of  higher  transaction-related  expenses,  driven  by  growth  in 
transaction volumes and an increase in headcount-related costs, which included the impact the of the Trust Group acquisition. 

Corporate—Cost of revenue associated with corporate costs increased $55 million, or 104%, for the year ended December 31, 
2016 compared to the prior year. The increase was primarily due to higher shared technology infrastructure and labor costs, stock-
based compensation expense, and other headcount-related costs, including a $12 million charge to implement a plan to restructure 
a portion of our global workforce in support of funding our efforts to modernize our technology infrastructure, as well as to align and 
improve our operational efficiency to reflect expected changes by customers on implementation schedules for certain of Airline 
Solutions products. We expect that incremental costs will continue to rise as we increase investment in the modernization, stability 
and security of our technology platforms, including accelerating the adoption of cloud and open architecture systems.

Depreciation and amortization—Cost of revenue associated with depreciation and amortization increased $43 million, or 
18%, for the year ended December 31, 2016 compared to the prior year. The increase was primarily due to the completion and 
amortization of software developed for internal use  and additional amortization of capitalized implementation costs. We also incurred 
an increase in amortization of definite-lived intangible assets associated with the acquisition of Abacus, the Trust Group and Airpas 
Aviation.

Amortization of upfront incentive consideration—Amortization of upfront incentive consideration increased $12 million, or 
28%,  for  the  year  ended  December 31,  2016  compared  to  the  prior  year  primarily  due  to  an  increase  in  upfront  consideration 
provided to travel agencies during 2016 and second half of 2015. This increase includes an impairment of $2 million of upfront 
incentive consideration in 2016 provided to a European travel agency due to its insolvency. 

Selling, General and Administrative Expenses

Year Ended December 31,

2016

2015

Change

Selling, general and administrative

$

(Amounts in thousands)
626,153

$

557,077

$

69,076

12%

Selling, general and administrative expenses (“SG&A”) increased by $69 million, or 12%, for the year ended December 31, 
2016 compared to the prior year. This increase is primarily due to a $40 million increase in headcount-related expenses driven by 
the acquisitions of Abacus and the Trust Group, an increase in stock-based compensation of $11 million, and other headcount-
related costs, including a $8 million charge to implement a plan to restructure a portion of our global workforce in support of funding 
our efforts to modernize our technology infrastructure, as well as to align and improve our operational efficiency to reflect expected 
changes  by  customers  on  implementation  schedules  for  certain  of Airline  Solutions  products.  Depreciation  and  amortization 
expenses increased $18 million due to the amortization of intangible assets obtained in the acquisition of Abacus in 2015, and the 
Trust Group and Airpas Aviation acquisitions earlier this year. Litigation costs increased primarily due to the accrual of $32 million 
for the US Airways litigation, which represents the trebling of the jury award plus our estimate of attorneys’ fees, expenses and 
costs (See Note 15—Commitments and Contingencies), offset by $6 million of insurance reimbursements. Additionally, acquisition-
related costs decreased by $14 million due to the acquisition of Abacus in 2015.

Interest Expense, net

Year Ended December 31,

2016

2015

Change

Interest expense, net

$

(Amounts in thousands)
158,251

$

173,298

$

(15,047)

(9)%

Interest expense, net, decreased $15 million, or 9%, for the year ended December 31, 2016 compared to the prior year. The 
decrease was primarily the result of a lower effective interest rate from the extinguishment of our 8.5% senior secured notes due 
2019 in April 2015 and the partial extinguishment of our 8.35% senior unsecured notes due 2016 in December 2015, funded by 
the issuance of our 5.375% and 5.25% senior secured notes due 2023, respectively. Our senior unsecured notes due 2016 fully 
matured in March 2016. The decrease in our effective interest rate was partially offset by an increase in average debt outstanding 
compared to the same period in the prior year, the impacts of our interest rate swaps and an increase in amortization of debt 
issuance costs.

41

 
 
 
 
 
 
 
 
 
 
Loss on Extinguishment of Debt

Year Ended December 31,

2016

2015

(Amounts in thousands)

Change

Loss on extinguishment of debt

$

3,683

$

38,783

$

(35,100)

(91)%

Loss on extinguishment of debt decreased by $35 million, or 91%, for the year ended December 31, 2016 compared to 
the same period in prior year. We recognized a loss on extinguishment of debt of $4 million due to the prepayment of a portion of 
Term Loan B in July 2016. In 2015, as a result of the extinguishment of our senior secured notes due 2019 and the prepayment 
on our senior unsecured notes due 2016, we recognized losses on extinguishment of debt of $33 million and $6 million, 
respectively.

Joint Venture Equity Income

Joint venture equity income

$

2,780

$

14,842

$

(12,062)

(81)%

On July 1, 2015, we acquired the remaining 65% of SAPPL, which represented the majority of our joint venture income 

for the year ended December 31, 2015. We do not expect significant joint venture income subsequent to this acquisition.

Year Ended December 31,

2016

2015

(Amounts in thousands)

Change

Other (income), net

Other (income), net

Year Ended December 31,

2016

2015

(Amounts in thousands)
(27,617) $

(91,377) $

$

Change

63,760

(70)%

Other (income), net decreased $64 million, or 70%, for the year ended December 31, 2016 compared to the prior year, 
primarily due to the acquisition of Abacus. We recognized a gain from sale of available-for-sale securities of $15 million, receipt of 
an earn-out payment of $6 million associated with the sale of a business in 2013, and realized and unrealized foreign currency 
exchange gains for the year ended December 31, 2016. In 2015, we recognized a gain of $78 million as a result of the remeasurement 
of our previously-held 35% equity interest in SAPPL to its fair value as of the acquisition date. In addition, we recognized a gain of 
$12 million during the year ended December 31, 2015 associated with the settlement of a pre-existing agreement between us and 
SAPPL related to data processing services. 

Provision for Income Taxes

Year Ended December 31,

2016

2015

Change

Provision for income taxes

$

(Amounts in thousands)
86,645

$

119,352

$

(32,707)

(27)%

Our effective tax rates for the years ended December 31, 2016 and 2015 were 26.4% and 33.7%, respectively. The decrease 
in the effective tax rate for the year ended December 31, 2016 as compared to the prior year is primarily due to the recognition of 
excess  tax  benefits  on  employee  equity-based  awards  not  previously  recognized,  due  to  the  adoption  of  the  new  accounting 
standard,  ASU  2016-09,  offset  by  tax  on  the  gain  from  sale  of  available-for-sale  securities.  See  “—Recent  Accounting 
Pronouncements."

The  differences  between  our  effective  tax  rates  and  the  U.S.  federal  statutory  income  tax  rate  primarily  result  from  our 

geographic mix of taxable income in various tax jurisdictions as well as the discrete tax items referenced above.

42

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Year Ended December 31, 2015 and 2014 

Revenue

Travel Network
Airline and Hospitality Solutions

Total segment revenue

Eliminations

Total revenue

Year Ended December 31,

2015

2014

(Amounts in thousands)

Change

$ 2,102,792
872,086
2,974,878
(13,982)
$ 2,960,896

$ 1,854,785
786,478
2,641,263
(9,846)
$ 2,631,417

$

$

248,007
85,608
333,615
(4,136)
329,479

13%
11%
13%
42%
13%

Travel Network—Revenue increased $248 million, or 13%, for the year ended December 31, 2015 compared to the prior 

year. The increase in revenue primarily resulted from:

• 

• 

a $272 million increase in transaction-based revenue to $1,887 million primarily due to the acquisition of Abacus. 
Direct Billable Bookings increased by 18% to 443 million in the year ended December 31, 2015. Excluding the 
impact of the acquisition of Abacus, Direct Billable Bookings increased by 6%, which was driven by growth of 6% 
in North America and 15% in EMEA, partially offset by a slight decline in Latin America; and

the increase in revenue was partially offset by a $21 million decrease in other revenue related to services we 
provided to Abacus prior to the acquisition.

Airline and Hospitality Solutions—Revenue increased $86 million, or 11%, for the year ended December 31, 2015 compared 

to the prior year. The increase in revenue primarily resulted from: 

• 

• 

a $57 million increase in Airline Solutions’ SabreSonic revenue for the year ended December 31, 2015 compared 
to the same period in the prior year. Approximately $38 million of the revenue increase in SabreSonic is attributable 
to growth in PBs of 15% to 585 million for the year ended December 31, 2015, combined with a $10 million 
increase in revenue due to broader adoption of our products by our existing customers. The growth in PBs was 
driven by existing customers and also by the cutover of American Airlines Group to SabreSonic in the fourth 
quarter  of  2015.  In  addition,  revenue  associated  with  the  extension  of  a  services  contract  with  a  significant 
customer increased by $10 million during the year ended December 31, 2015. This contract was extended in 
conjunction with a litigation settlement agreement with that customer in 2012; and

a $28 million increase in Hospitality Solutions revenue to $159 million for the year ended December 31, 2015 
compared to $132 million in the prior year, primarily driven by an increase in CRS transactions.

Cost of Revenue

Travel Network
Airline and Hospitality Solutions
Eliminations

Total segment cost of revenue

Corporate
Depreciation and amortization
Amortization of upfront incentive consideration

Total cost of revenue

Year Ended December 31,

2015

2014

(Amounts in thousands)

Change

$ 1,128,878
487,282
(13,653)
1,602,507
53,487
244,535
43,521
$ 1,944,050

$

991,509
448,627
(9,830)
1,430,306
68,405
198,409
45,358
$ 1,742,478

$

$

137,369
38,655
(3,823)
172,201
(14,918)
46,126
(1,837)
201,572

14 %
9 %
39 %
12 %
(22)%
23 %
(4)%
12 %

Travel Network—Cost of revenue increased $137 million, or 14%, for the year ended December 31, 2015 compared to the 
prior year. The increase is primarily the result of an increase in incentive consideration as well as other costs associated with Abacus' 
operations.

Airline and Hospitality Solutions—Cost of revenue increased $39 million, or 9%, for the year ended December 31, 2015
compared to the prior year. The increase was primarily the result of higher transaction-related expenses, including technology costs, 
driven by growth in transaction volumes and an increase in headcount-related costs.

Corporate—Cost of revenue associated with corporate unallocated costs decreased $15 million, or 22%, for the year ended 
December 31, 2015 compared to the prior year. The decrease was primarily the result of a $26 million decrease in unallocated 
labor costs, partially offset by an increase of $10 million of shared data processing and technology costs.

43

 
 
 
 
 
 
 
 
 
 
Depreciation and amortization—Cost of revenue associated with depreciation and amortization increased $46 million, or 23%, 
for the year ended December 31, 2015 compared to the prior year. The increase was primarily due to the completion and amortization 
of software developed for internal use and an increase in amortization of definite-lived intangible assets associated with the acquisition 
of Abacus. 

Selling, General and Administrative Expenses

Year Ended December 31,

2015

2014

Change

Selling, general and administrative

$

(Amounts in thousands)
557,077

$

467,594

$

89,483

19%

SG&A increased by $89 million, or 19%, for the year ended December 31, 2015 compared to the prior year. The acquisition 
of Abacus contributed $55 million to the increase in SG&A, primarily due to its costs of operations, $14 million in acquisition-related 
costs, $9 million in restructuring and related costs, and $10 million of amortization of acquired intangible assets. In addition, there 
were increases of $42 million in headcount related costs to support the growth of our business, including $6 million of stock-based 
compensation expense, $12 million in professional fees and $5 million in depreciation and amortization. These increases were 
partially offset by $24 million in management fees paid in the prior year to TPG and Silver Lake mainly in connection with our initial 
public offering. 

Interest Expense, net

Year Ended December 31,

2015

2014

Change

Interest expense, net

$

(Amounts in thousands)
173,298

$

218,877

$

(45,579)

(21)%

Interest expense, net, decreased $46 million, or 21%, for the year ended December 31, 2015 compared to the prior year. 
The decrease was primarily the result of a lower effective interest rate due to the extinguishment in April 2015 of our 8.5% senior 
secured notes due 2019 through the issuance of our 5.375% senior secured notes due 2023 and prepayments of $296 million on 
our Term C facility and $320 million on our senior secured notes due 2019, made in conjunction with our initial public offering in 
April 2014. In addition, we recognized $12 million in losses during the year ended December 31, 2014 associated with interest rate 
swaps that matured in September 2014.

Loss on Extinguishment of Debt

Year Ended December 31,

2015

2014

(Amounts in thousands)

Change

Loss on extinguishment of debt

$

38,783

$

33,538

$

5,245

16%

As a result of the extinguishment of our senior secured notes due 2019 and the prepayment on our senior unsecured notes 
due  2016,  we  recognized  losses  on  extinguishment  of  debt  of  $33  million  and  $6 million,  respectively,  during  the  year  ended 
December 31, 2015. In the prior year, we recognized $31 million of losses on extinguishment of debt as a result of prepayments 
on our Term C facility and senior secured notes dues 2019, as well as $3 million related to amendments to our senior secured credit 
facility in February 2014.

Joint Venture Equity Income

Year Ended December 31,

2015

2014

Change

Joint venture equity income

$

(Amounts in thousands)
14,842

$

12,082

$

2,760

23%

On July 1, 2015, we acquired the remaining 65% of our former joint venture, SAPPL, which represents the majority of our 
joint venture income for the years ended December 31, 2015 and 2014. Joint venture equity income for the year ended December 31, 
2015 includes a release of a significant tax reserve recorded by SAPPL, prior to the acquisition on July 1, 2015, due to the resolution 
of certain tax positions with a local tax authority.

44

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Other (Income) Expense, Net

Other (income) expense, net
_______________________

** not meaningful

Year Ended December 31,

2015

2014

(Amounts in thousands)
(91,377) $

63,860

$

Change

$ (155,237)

**%

We recognized a gain of $78 million during the year ended December 31, 2015 as a result of the remeasurement of our 
previously-held 35% equity interest in SAPPL to its fair value as of the acquisition date. In addition, we recognized a gain of $12 million 
during the year ended December 31, 2015 associated with the settlement of a pre-existing agreement between us and SAPPL 
related to data processing services. In the fourth quarter of 2014, we recognized a charge of $66 million in other expenses, net as 
a result of an increase to our TRA liability. The increase in our TRA liability was due to a reduction in a valuation allowance maintained 
against our deferred tax assets. This charge was fully offset by an income tax benefit recognized in the fourth quarter of 2014 from 
the reduction in the valuation allowance. This increase was partially offset by realized and unrealized foreign currency exchange 
gains.

Provision for income taxes

Year Ended December 31,

2015

2014

Change

Provision for income taxes
_______________________

** not meaningful

$

(Amounts in thousands)
119,352

$

6,279

$

113,073

**%

Our effective tax rates for the years ended December 31, 2015 and 2014 were 33.7% and 5.4%, respectively. The increase 
in the effective tax rate for the year ended December 31, 2015 as compared to the prior year is primarily due to items recognized 
in the year ended December 31, 2014 that did not reoccur in the year ended December 31, 2015, which include the reduction in 
the valuation allowance related to certain U.S. deferred tax assets and the settlement of a state income tax contingency in our favor. 
The increase is partially offset by an increase in earnings in lower tax jurisdictions and the $78 million gain on remeasurement of 
our previously-held equity interest in SAPPL, which is non-taxable.

The  differences  between  our  effective  tax  rates  and  the  U.S.  federal  statutory  income  tax  rate  primarily  result  from  our 

geographic mix of taxable income in various tax jurisdictions as well as the discrete tax items referenced above.

Liquidity and Capital Resources

Our principal sources of liquidity are: (i) cash flows from operations, (ii) cash and cash equivalents and (iii) borrowings under 
our $400 million Revolver (see “—Senior Secured Credit Facilities”). Borrowing availability under our Revolver is reduced by our 
outstanding letters of credit and restricted cash collateral. As of December 31, 2016 and 2015, our cash and cash equivalents, 
Revolver, and outstanding letters of credit were as follows (in thousands):

Cash and cash equivalents
Revolver outstanding balance
Available balance under the Revolver
Outstanding letters of credit

$

As of December 31,

2016

2015

$

364,114
—
365,006
34,994

321,132
—
380,603
24,560

We consider cash equivalents to be highly liquid investments that are readily convertible into cash. Securities with contractual 
maturities of three months or less, when purchased, are considered cash equivalents. We record changes in a book overdraft 
position, in which our bank account is not overdrawn but recently issued and outstanding checks result in a negative general ledger 
balance, as cash flows from financing activities. We invest in a money market fund which is classified as cash and cash equivalents 
in our consolidated balance sheets and statements of cash flows. We held no short-term investments as of December 31, 2016
and 2015.

We consider the undistributed earnings of our foreign subsidiaries as of December 31, 2016 to be indefinitely reinvested 
and, accordingly, no U.S. income taxes have been provided thereon. As of December 31, 2016, the amount of indefinitely reinvested 
foreign earnings was approximately $278 million. As of December 31, 2016, $123 million of cash, cash equivalents, and marketable 
securities was held by our foreign subsidiaries. If such cash, cash equivalents and marketable securities are needed for our operations 

45

 
 
 
 
 
 
 
 
 
 
 
 
in the United States, we would be required to accrue and pay taxes on up to $44 million of these funds to repatriate all such cash, 
cash equivalents and marketable securities. We have not, nor do we anticipate the need to, repatriate funds from our controlled 
foreign corporations to the United States in a taxable transaction to satisfy domestic liquidity needs arising in the ordinary course 
of business, including liquidity needs associated with our domestic debt service requirements.

Liquidity Outlook

Our ability to generate cash depends on many factors beyond our control, and any failure to meet our debt service obligations 
could  harm  our  business,  financial  condition  and  results  of  operations.  Our  ability  to  make  payments  on  and  to  refinance  our 
indebtedness, and to fund working capital needs, planned capital expenditures, share repurchases and dividends will depend on 
our ability to generate cash in the future, which is subject to general economic, financial, competitive, business, legislative, regulatory 
and other factors that are beyond our control. See “Risk Factors—We may require more cash than we generate in our operating 
activities, and additional funding on reasonable terms or at all may not be available.”  

We utilize cash and cash equivalents, supplemented by our Revolver, primarily to pay our operating expenses, make capital 
expenditures, invest in our products and offerings, pay quarterly dividends on our common stock, make payments under the TRA, 
and service our debt and other long-term liabilities. Furthermore, on an ongoing basis, we will evaluate and consider strategic 
acquisitions, divestitures, joint ventures, repurchasing shares of our common stock (including the multi-year $500 million share 
repurchase program announced in February 2017) or our outstanding debt obligations in open market or in privately negotiated 
transactions,  as  well  as  other  transactions  we  believe  may  create  stockholder  value  or  enhance  financial  performance. These 
transactions may require cash expenditures or generate proceeds and, to the extent they require cash expenditures, may be funded 
through a combination of cash on hand, debt or equity offerings, or utilization of our Revolver.

We believe that cash flows from operations, cash and cash equivalents on hand and our Revolver provide adequate liquidity 
for our operational and capital expenditures and other obligations over the next twelve months. We may supplement our current 
liquidity through debt or equity offerings to support future strategic investments, or to pay down debt. We intend to pay down our 
Term Loan B, Incremental Term Loan Facility and our Term Loan C through debt offerings. We intend to fund the maturity of our 
$80 million mortgage note due April 1, 2017 through debt offerings or through a combination of cash on hand or utilization of our 
Revolver. We funded TRA payments of $101 million, including interest, due in January of 2017 with cash on hand. We expect to 
fund future TRA payments through a combination of cash on hand, utilization of our Revolver or debt offerings.

Dividends

During the year ended December 31, 2016, we paid quarterly cash dividends on our common stock totaling $144 million 
and expect to continue to pay quarterly cash dividends thereafter. Our board of directors has declared a cash dividend of $0.14 per 
share of our common stock, which will be paid on March 30, 2017 to stockholders of record as of March 21, 2017. We funded the 
2016 dividends, and intend to fund any future dividends, from cash generated from our operations. Future cash dividends, if any, 
will be at the discretion of our board of directors and the amount of cash dividends per share will depend upon, among other things, 
our future operations and earnings, capital requirements and surplus, general financial condition, contractual restrictions, number 
of shares of common stock outstanding and other factors the board of directors may deem relevant. The timing and amount of 
future dividend payments will be at the discretion of our board of directors. See “Risk Factors—Our ability to pay regular dividends 
to our stockholders is subject to the discretion of our board of directors and may be limited by our holding company structure and 
applicable provisions of Delaware law.”

Recent Events Impacting Our Liquidity and Capital Resources

Amendments to Amended and Restated Credit Agreement

On July 18, 2016, Sabre GLBL Inc. entered into a series of amendments to our Amended and Restated Credit Agreement 
to provide for an incremental term loan under a new class and to replace the existing revolving credit facility with a new revolving 
credit facility. See “—Senior Secured Credit Facilities” for additional information. 

Senior Unsecured Notes Due 2016

In  March  2016,  the  remaining  principal  balance  of  $165  million  of  our  senior  unsecured  notes  matured.  We  repaid  the 

remaining principal on the senior unsecured notes with a draw on our Prior Revolver and cash on hand.

Acquisition of the Trust Group 

In January 2016, we completed the acquisition of the Trust Group, a central reservations, revenue management and hotel 
marketing provider, expanding our presence in EMEA and APAC. The Trust Group has been integrated and is managed as part of 
our Airline and Hospitality Solutions segment. We paid net cash consideration of $156 million. The acquisition was funded using 
proceeds from our 5.25% senior secured notes due in 2023 and cash on hand.

46

Political and Economic Environment in Venezuela

Venezuela has imposed currency controls, including volume restrictions on the conversion of bolivars to U.S. dollars, which 
impact the ability of certain of our airline customers operating in the country to obtain U.S. dollars to make timely payments to us. 
Consequently, the collection of accounts receivable due to us can be, and has been, delayed. Due to the nature of this delay, we 
have recorded specific reserves against all outstanding balances due to us and are deferring the recognition of any future revenues 
effective January 1, 2014 until cash is collected in accordance with our policies. Accordingly, our accounts receivable are subject 
to a general collection risk, as there can be no assurance that we will be paid from such customers in a timely manner, if at all. 
Certain airlines have scaled back operations in response to the reduced demand for travel in conjunction with the political and 
economic uncertainty as well as the currency controls which has impacted our airline customers in Venezuela. During the year 
ended December 31, 2016, we collected $5 million from customers in Venezuela all of which was outstanding as of December 31, 
2015. Accounts receivable outstanding from customers in Venezuela totaled $19 million as of December 31, 2016, which will be 
recognized as revenue when cash is received.

Share Repurchase Program

During the year ended December 31, 2016, we repurchased 3,980,672 shares totaling $100 million pursuant to a share 
repurchase program authorized by our Board of Directors on November, 2 2016. This program was announced on November 3, 
2016 and allowed for the purchase of up to $100 million of outstanding shares of our common stock in privately negotiated transactions 
or in the open market, or otherwise. This program was funded by cash on hand and expired on December 31, 2016. See “Item 5. 
Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities.”

In February 2017, we announced the approval of a multi-year share repurchase program to purchase up to $500 million of 

Sabre's common stock outstanding. Repurchases under the program may take place in the open market or privately negotiated    
transactions. 

Capital Expenditures and Implementation Costs

Capitalized costs associated with software developed for internal use represent a significant portion of our capital expenditures 
and we expect such costs to increase as we continue to make significant investments in our information technology infrastructure 
to modernize, drive efficiency in development and ongoing technology costs, further enhance the stability and security of our network, 
and to accelerate our shift to open source and cloud-based solutions. Capitalized implementation costs are upfront costs we incur 
related to the implementation of new customer contracts associated with our SaaS and hosted products. Implementation costs are 
sometimes partially offset by upfront solution fees that we charge and collect, depending on the customer contracts. During the 
year ended December 31, 2016, we incurred $328 million of capital expenditures, which includes $284 million related to software 
developed for internal use. We incurred $83 million of capitalized implementation costs and collected $84 million of upfront solution 
fees from customers. In 2017, we expect capital expenditures to range from approximately $360 million to $380 million and capitalized 
implementation costs to range from approximately $85 million to $95 million. 

Senior Secured Credit Facilities

On February 19, 2013, Sabre GLBL entered into the Amended and Restated Credit Agreement. The agreement replaced 
(i) the existing term loans with new classes of term loans of $1,775 million (the “Term Loan B”) and $425 million (the “Term Loan 
C”) and (ii) the existing revolving credit facility with a new revolving credit facility of $352 million, which we now refer to as the Prior 
Revolver. On September 30, 2013, Sabre GLBL entered into an agreement to amend the Amended and Restated Credit Agreement 
to add a new class of term loans in the amount of $350 million (the “Incremental Term Loan Facility”). On July 18, 2016, Sabre 
GLBL entered into a series of amendments to our Amended and Restated Credit Agreements (the "Credit Agreement Amendments") 
to provide for the Term Loan A with an aggregate principal amount of $600 million and to replace the Prior Revolver a new revolving 
credit facility totaling $400 million (the "Revolver"). The proceeds of $597 million (net of $3 million discount) from the Term Loan A 
were used to repay $350 million of outstanding principal on our Term Loan B and Incremental Term Loan Facility, on a pro rata 
basis, repay the $120 million outstanding balance on our Prior Revolver immediately prior to the execution of the Credit Agreement 
Amendments, and to pay $11 million in associated financing fees. We intend to use the remaining proceeds for general corporate 
purposes.  As of December 31, 2016, we had outstanding face value amounts of $585 million on our Term Loan A, $1,421 million
on our Term Loan B, $282 million on our Incremental Term Loan Facility, $49 million on our Term Loan C, and no outstanding 
balance on the Revolver.

The Term Loan A matures in July 2021 and amortizes in equal quarterly installments of 1.25% during the first two years of 
its  term  and  2.50%  during  the  next  three  years  of  its  term.  The  Term  Loan  B  and  Incremental  Term  Loan  Facility  mature  in 
February 2019 and no longer require quarterly principal payments as a result of the Credit Agreement Amendments. The Term Loan 
C matures in December 2017, with $17 million due in September 2017 and the remaining $32 million due in December 2017. We 
are scheduled to make $79 million in principal payments on our senior secured credit facilities over the next twelve months, consisting 
of $30 million for the Term Loan A and $49 million for the Term Loan C. The Term Loan A and the Revolver mature in July 2021 and 
include an accelerated maturity of November 19, 2018, if on November 19, 2018 the Term Loan B and Incremental Term Loan 
Facility have not been repaid in full or refinanced with a maturity date subsequent to July 18, 2021. The amount of the Revolver 
commitments available as a letter of credit subfacility was set at $150 million. The applicable margins for the Term Loan A and the 

47

Revolver are 2.50% for Eurocurrency borrowings and 1.50% for base rate borrowings, with a step down to 2.25% for Eurocurrency 
borrowings and 1.25% for base rate borrowings if the Senior Secured Leverage Ratio (as defined in the Amended and Restated 
Credit Agreement) is less than 2.50 to 1.00. The applicable margin for the Term Loan B is 3.00% for Eurocurrency borrowings and 
2.00% for base rate borrowings, with a step up to 3.25% for Eurocurrency borrowings and 2.25% for base rate borrowings if the 
Senior Secured Leverage Ratio is more than 3.25 to 1.00. The applicable margins for the Incremental Term Loan Facility are 3.50% 
for Eurocurrency borrowings and 2.50% for base rate borrowings, with a step down to 3.00% for Eurocurrency borrowings and 
2.00% for base rate borrowings if the Senior Secured Leverage Ratio is less than or equal to 3.00 to 1.00.

Under  the Amended  and  Restated  Credit Agreement,  the  loan  parties  are  subject  to  certain  customary  non-financial 
covenants, including certain restrictions on incurring certain types of indebtedness, creation of liens on certain assets, making of 
certain investments, and payment of dividends, as well as a maximum leverage ratio. Prior to July 18, 2016, this ratio applied if our 
revolver utilization exceeded a certain threshold and was calculated as senior secured debt (net of cash) to EBITDA, as defined 
by the credit agreement. The maximum ratio was 4.5 to 1.0 for 2015 and 4.0 to 1.0 until July 18, 2016. The definition of EBITDA is 
based on a trailing twelve months EBITDA adjusted for certain items including non-recurring expenses and the pro forma impact 
of cost saving initiatives. Pursuant to Credit Agreement Amendments, effective July 18, 2016, the maximum leverage ratio has been 
adjusted to be based on the Total Net Leverage Ratio (as defined in the Amended and Restated Credit Agreement) and we are 
required, at all times (no longer solely when a threshold amount of revolving loans or letters of credit were outstanding), to maintain 
a Total Net Leverage Ratio of less than 4.5 to 1.0.

We are also required to pay down the term loans by an amount equal to 50% of annual excess cash flow, as defined in the 
Amended and Restated Credit Agreement. This percentage requirement may decrease or be eliminated if certain leverage ratios 
are achieved. Based on our results for the year ended December 31, 2015, we were are not required to make an excess cash flow 
payment in 2016 and no excess cash flow payment is required in 2017 with respect to our results for the year ended December 
31, 2016. We are further required to pay down the term loan with proceeds from certain asset sales or borrowings as defined in 
the Amended and Restated Credit Agreement.

Tax Receivable Agreement

Immediately prior to the closing of our initial public offering, we entered into the TRA that provides the Pre-IPO Existing 
Stockholders (as defined in Note 6—Income Taxes) the right to receive future payments from us. The future payments will equal 
85% of the amount of cash savings, if any, in U.S. federal income tax that we and our subsidiaries realize as a result of the utilization 
of the Pre-IPO Tax Assets (as defined in Note 6—Income Taxes). Based on current tax laws and assuming that we and our subsidiaries 
earn sufficient taxable income to realize the full tax benefits subject to the TRA, we estimate that future payments under the TRA 
relating to Pre-IPO Tax Assets will total $387 million, excluding interest, and the majority of them will be made over the next five 
years. The TRA payments accrue interest at a rate of LIBOR plus 1.00% beginning on the 15th day of March subsequent to the tax 
year in which the tax benefits are realized through the date of the benefit payment. No material payments occurred in 2016 and we 
made estimated payments of $101 million, including interest, in January 2017. The estimate of future payments considers the impact 
of Section 382 of the Internal Revenue Code of 1986, as amended (the "Code"), which imposes an annual limit on the ability of a 
corporation that undergoes an ownership change to use its net operating loss carryforwards to reduce its liability. We do not anticipate 
any material limitations on our ability to utilize U.S. federal net operating loss carryforwards ("NOLs") under Section 382 of the 
Code.

These payment obligations are our obligations and not obligations of any of our subsidiaries. The actual utilization of the 
Pre-IPO Tax Assets, as well as the timing of any payments under the TRA, will vary depending upon a number of factors, including 
the amount, character and timing of our and our subsidiaries’ taxable income in the future. See Note 6—Income Taxes, to our 
consolidated financial statements for additional information regarding income taxes and the TRA.

In addition, the TRA provides that upon certain mergers, stock and asset sales, other forms of business combinations or 
other changes of control, the TRA will terminate and we will be required to make a payment intended to equal to the present value 
of future payments under the TRA, which payment would be based on certain assumptions, including those relating to our and our 
subsidiaries’ future taxable income. In these situations, our obligations under the TRA could have a substantial negative impact on 
our liquidity and could have the effect of delaying, deferring or preventing certain mergers, asset sales, other forms of business 
combinations or other changes of control. Different timing rules will apply to payments under the TRA to be made to holders that, 
prior to the completion of the initial public offering, held stock options and restricted stock units (collectively, the “Pre-IPO Award 
Holders”). These payments will generally be deemed invested in a notional account rather than made on the scheduled payment 
dates, and the account will be distributed on the fifth anniversary of the initial public offering, together with (a) interest accrued on 
these payments from the scheduled payment date to the distribution date, and (b) an amount equal to the net present value of the 
Award Holder’s future expected payments, if any, under the TRA. Moreover, payments to holders of stock options that were unvested 
prior to the completion of the initial public offering are subject to vesting on the same schedule as such holder’s unvested stock 
options.

The TRA contains a Change of Control definition that includes, among other things, a change of a majority of the board of 
directors without approval of a majority of the then existing Board members (the “Continuing Directors Provision”). Recent Delaware 
case law has stressed that such Continuing Directors Provisions could have a potential adverse impact on stockholders’ right to 

48

elect a company’s directors. In this regard, decisions of the Delaware Chancery Court (not involving us or our securities) have 
considered change of control provisions and noted that a board of directors may “approve” a dissident stockholders’ nominees 
solely to avoid triggering the change of control provisions, without supporting their election, if the board determines in good faith 
that the election of the dissident nominees would not be materially adverse to the interests of the corporation or its stockholders. 
Further, according to these decisions, the directors’ duty of loyalty to stockholders under Delaware law may, in certain circumstances, 
require them to give such approval.

Our counterparties under the TRA will not reimburse us for any payments previously made under the TRA if such benefits 
are  subsequently  disallowed  (although  future  payments  would  be  adjusted  to  the  extent  possible  to  reflect  the  result  of  such 
disallowance). As a result, in certain circumstances, payments could be made under the TRA in excess of our cash tax savings. 
Certain transactions by the company could cause it to recognize taxable income (possibly material amounts of income) without a 
current receipt of cash. Payments under the TRA with respect to such taxable income would cause a net reduction in our available 
cash. For example, transactions giving rise to cancellation of debt income, the accrual of income from original issue discount or 
deferred payments, a “triggering event” requiring the recapture of dual consolidated losses, or “Subpart F” income would each 
produce income with no corresponding increase in cash. In these cases, we may use some of the Pre-IPO Tax Assets to offset 
income from these transactions and, under the TRA, would be required to make a payment to our Pre-IPO Existing Stockholders 
even though we receive no cash from such income.

Because Sabre Corporation, on an unconsolidated basis, is a holding company with no operations of its own, its ability to 
make payments under the TRA is dependent on the ability of its subsidiaries to make distributions to Sabre Corporation. To the 
extent that we are unable to make payments under the TRA for specified reasons, such payments will be deferred and will accrue 
interest at a rate of the London Interbank Offered Rate (“LIBOR”) plus 1.00% per annum until paid. The TRA is designed with the 
objective of causing our annual cash costs attributable to federal income taxes (without regard to our continuing 15% interest in 
the Pre-IPO Tax Assets) to be the same as we would have paid had we not had the Pre-IPO Tax Assets available to offset our 
federal taxable income. As a result, stockholders who are not Pre-IPO Existing Stockholders will not be entitled to the economic 
benefit of the Pre-IPO Tax Assets that would have been available if the TRA were not in effect (except to the extent of our continuing 
15% interest in the Pre-IPO Tax Assets).

Cash Flows

Operating Activities

Cash provided by operating activities for the year ended December 31, 2016 was $699 million and consisted of net income 
from continuing operations of $241 million, adjustments for non-cash and other items of $557 million and a decrease in cash from 
changes in operating assets and liabilities of $99 million. The adjustments for non-cash and other items consist primarily of $414 
million of depreciation and amortization, $56 million in amortization of upfront incentive consideration, $49 million of stock-based 
compensation expense, and $48 million of deferred income taxes, partially offset by $26 million of litigation-related credits. The 
decrease in cash from changes in operating assets and liabilities of $99 million was primarily the result of $83 million used for 
capitalized implementation costs,  $71 million used for upfront incentive consideration, a $13 million increase in accounts receivable, 
and a $12 million increase in prepaid expenses and other assets. These decreases were partially offset by an increase of $57 
million in accounts payable and other accrued liabilities and an increase of $23 million in deferred revenue primarily due to upfront 
solution fees.

Cash provided by operating activities for the year ended December 31, 2015 was $529 million and consisted of net income 
from continuing operations of $235 million, adjustments for non-cash and other items of $455 million and a decrease in cash from 
changes in operating assets and liabilities of $160 million. The adjustments for non-cash and other items consist primarily of $351 
million of depreciation and amortization, $97 million of deferred taxes,  $44 million in amortization of upfront incentive consideration, 
$39 million loss on extinguishment of debt, $30 million of stock-based compensation and a $29 million dividend received from 
SAPPL prior to the acquisition; partially offset by the $78 million gain on the remeasurement of our previously-held interest in Abacus 
and $61 million of litigation-related credits. The decrease in cash from changes in operating assets and liabilities was primarily the 
result of a $67 million increase in other assets, mainly driven by deferred customer discounts, $64 million used for upfront incentive 
consideration and $63 million used for capitalized implementation costs; partially offset by an increase in accrued compensation 
and related benefits of $18 million and a decrease in accounts and other receivables of $11 million million.

Cash provided by operating activities for the year ended December 31, 2014 was $388 million and consisted of net income 
from continuing operations of $111 million, adjustments for non-cash and other items of $359 million and a decrease in cash from 
changes in operating assets and liabilities of $82 million. The adjustments for non-cash and other items consist primarily of $290 
million  of  depreciation  and  amortization,  $45  million  in  amortization  of  upfront  incentive  consideration,  $34  million  loss  on 
extinguishment of debt and and $20 million of stock-based compensation expense; partially offset by $42 million of litigation related 
credits and $12 million of joint venture equity income. The decrease in cash from changes in operating assets and liabilities was 
primarily the result of a $79 million increase in other assets primarily due to a $50 million payment made to American Airlines in 
conjunction with the new Airline Solutions contract, $51 million used for upfront incentive consideration, and $38 million used for 
capitalized implementation costs, partially offset by a $52 million increase in accounts payable and other accrued liabilities and a 
$39 million increase in deferred revenue.

49

Investing Activities

For the year ended December 31, 2016, we used cash of $164 million for the acquisition of the Trust Group and Airpas 
Aviation and $328 million on capital expenditures, which includes $284 million related to software developed for internal use. The 
use of cash from investing activities was offset by proceeds received from the sale of our available-for-sale securities of $46 million.

For  the  year  ended  December 31,  2015,  we  used  cash  of  $442  million  to  acquire Abacus  and  $287  million  on  capital 

expenditures, which includes $233 million related to software developed for internal use.

For the year ended December 31, 2014, we used cash of $227 million on capital expenditures, which includes $171 million 
related to software developed for internal use, and we paid $32 million related to the acquisition of Genares Worldwide Reservations 
Services, Ltd., a solutions provider to the hospitality industry.

Financing Activities

For the year ended December 31, 2016, we used $190 million for financing activities. Significant highlights of our financing 

activities include:

•  we received proceeds of $597 million (net of $3 million discount) from the Term Loan A and used a portion of the proceeds 

to repay $350 million of outstanding principal on our Term Loan B and Incremental Term Loan Facility;

•  we paid the remaining principal of $165 million on our senior secured notes due 2016, which matured in March 2016, 

paid down $26 million of the term loan outstanding as part of quarterly principal repayments; 

•  we made draws on our Prior Revolver totaling $458 million and payments totaling $458 million resulting in no outstanding 

balance as of December 31, 2016;

•  we made payments of $13 million for capital leases;

•  we paid $144 million in dividends on our common stock; and

•  we received proceeds of $27 million from the settlement of employee stock-option awards;

•  we repurchased 3,980,672 shares of our common stock outstanding totaling $100 million.

For the year ended December 31, 2015, cash provided from financing activities totaled $93 million. Significant highlights of 

our financing activities included:

• 

• 

in April 2015, we issued $530 million of our 5.375% senior secured notes due in 2023 and used the net proceeds of 
$522 million to redeem all of the $480 million principal of our senior secured notes due 2019, pay a $31 million redemption 
premium and $2 million make-whole premium;

in November 2015, we issued $500 million of 5.25% senior secured notes due 2023 and used the net proceeds of 
$494 million to repay $235 million of the $400 million senior secured notes due 2016, pay a $5 million make-whole 
premium and repurchase 3,400,000 shares of our common stock totaling $99 million;

•  we paid down $21 million of the term loan outstanding as part of quarterly principal repayments;

•  we paid $99 million in dividends on our common stock; and

• 

received net proceeds of $47 million from the settlement of stock-based awards.

For the year ended December 31, 2014, we used $72 million for financing activities. Significant highlights of our financing 

activities included:

•  we entered into the Repricing Amendments which resulted in proceeds of $148 million from new lenders which were 
utilized to repay prior lenders. There was no net change in our outstanding indebtedness as a result of the Repricing 
Amendments;

•  we raised $672 million net proceeds from our initial public offering and utilized the net proceeds to repay $296 million 
aggregate principal amount of our Term Loan C and $320 million aggregate principal amount of our 2019 Notes;

•  we paid down $37 million of the term loan outstanding as part of quarterly principal repayments;

•  we paid $30 million in debt-related costs including a $27 million prepayment fee on our 2019 Notes;

•  we paid $27 million in contingent consideration associated with our acquisition of PRISM in 2012; and

•  we paid $48 million in dividends on our common stock.

Discontinued Travelocity Business

Cash flows (used in) provided by discontinued operating activities was $(19) million, less than $1 million, and $(206) million
for the years ended December 31, 2016, 2015 and 2014, respectively. The increase in cash flows used by discontinued operating 
activities for the year ended December 31, 2016 compared to 2015 is primarily due to a tax benefit associated with the resolution 
of uncertain tax positions. The cash flows provided by discontinued operating activities in the year ended December 31, 2015 was 
primarily due to a $30 million refund received from the State of Hawaii associated with a favorable ruling in hotel occupancy tax 

50

litigation, offset by cash used to wind down the discontinued business. The cash flows used in discontinued operating activities in 
the year ended December 31, 2014, were primarily to pay down operating liabilities, mainly associated with travel supplier liabilities. 

Cash flows provided by discontinued investing activities for the year ended December 31, 2015 totaled $279 million which 
consisted of $280 million in proceeds from the sale of Travelocity.com, partially offset by $1 million in capital expenditures associated 
with lastminute.com prior to its sale.

As a result of our completed divestiture of the Travelocity segment, we do not expect our discontinued operations to have 
material ongoing liquidity requirements. See Note 15, Commitments and Contingencies, regarding litigation and other contingencies 
associated with our discontinued Travelocity segment.

Contractual Obligations

As of December 31, 2016, our contractual obligations were as follows (in thousands):

2017
Total debt(1)
$ 243,108
Headquarters mortgage(2)
80,895
Operating lease obligations(3)
29,398
IT outsourcing agreement(4)
181,453
Purchase orders(5)
326,033
Letters of credit(6)
34,796
Unrecognized tax benefits(7)
—
Tax Receivable Agreement(8)
100,501
Total contractual cash obligations(9) $ 996,184
_______________________

Payments Due by Period

2018
$ 724,934
—
26,498
173,561
3,298
55
—
—
$ 928,346

2019
$1,777,653
—
23,037
144,108
1,307
143
—
—
$1,946,248

2020
$ 59,195
—
20,479
136,117
1,333
—
—
—
$ 217,124

2021
$ 54,738
—
17,671
122,366
—
—
—
—
$ 194,775

Thereafter
$1,125,231
—
39,927
210,067
—
—
—
—
$1,375,225

Total
$ 3,984,859
80,895
157,010
967,672
331,971
34,994
71,176
394,763
$ 6,023,340

(1)  Includes all interest and principal of borrowings under our senior secured credit facilities, senior secured notes due 2023 and 
capital lease obligations. Under certain circumstances, we are required to pay a percentage of the excess cash flow, if any, 
generated each year to our lenders which obligation is not reflected in the table above. Interest on the term loan is based on 
the LIBOR rate plus a base margin and includes the effect of interest rate swaps. For purposes of this table, we have used 
projected LIBOR rates for all future periods. See Note 7, Debt, to our consolidated financial statements.

(2)  Includes all interest and principal related to our mortgage facility, which matures on April 1, 2017. See Note 7, Debt, to our 

consolidated financial statements.

(3)  We lease approximately one million square feet of office space in 114 locations in 53 countries. Lease payment escalations 
are based on fixed annual increases, local consumer price index changes or market rental reviews. We have renewal options 
of various term lengths in 89 leases. We have no purchase options and no restrictions imposed by our leases concerning 
dividends or additional debt.

(4)  Represents minimum amounts due to HPE under the terms of an outsourcing agreement through which HPE manages a 
significant portion of our information technology systems. Actual payments may vary significantly from the minimum amounts 
presented.

(5)  Purchase obligations represent an estimate of all open purchase orders and contractual obligations in the ordinary course of 
business for which we have not received the goods or services as of December 31, 2016. Although open purchase orders are 
considered  enforceable  and  legally  binding,  the  terms  generally  allow  us  the  option  to  cancel,  reschedule  and  adjust  our 
requirements based on our business needs prior to the delivery of goods or performance of services.

(6)  Our letters of credit consist of stand-by letters of credit, underwritten by a group of lenders, which we primarily issue for certain 
regulatory purposes as well as to certain hotel properties to secure our payment for hotel room transactions. The contractual 
letters 
expiration dates of these letters of credit are shown in the table above. There were no claims made against any 
of credit during the years ended December 31, 2016, 2015 and 2014.

(7)  Unrecognized tax benefits include associated interest and penalties. The timing of related cash payments for substantially all 
of these liabilities is inherently uncertain because the ultimate amount and timing of such liabilities is affected by factors which 
are variable and outside our control.

(8)  We paid $101 million, including interest, under our TRA in January 2017. See Note 6, Income Taxes, to our consolidated 
financial statements and “—Tax Receivable Agreement.” The exact timing of future payments under the TRA is uncertain and 
dependent on the timing of the realization of taxable income.

(9)  Excludes pension obligations, see Note 13, Pension and Other Postretirement Benefit Plans, to our consolidated financial 

statements.

Off Balance Sheet Arrangements

We had no off balance sheet arrangements during the years ended December 31, 2016, 2015 and 2014.

51

Recent Accounting Pronouncements

In August 2016, the FASB issued an updated guidance on how companies present and classify certain cash receipts and 
cash payments in the statement of cash flows. The updated guidance is effective for fiscal years beginning after December 15, 
2017, and interim periods within those fiscal years for public business entities. Early adoption is permitted in any interim or annual 
period provided that the entire ASU is adopted. We early adopted this standard effective fourth quarter of 2016, which did not have 
a material impact on our consolidated financial statements.  

In March 2016, the FASB issued an updated guidance to simplify accounting for share–based payments. The amendments 
of the updated standard include, among other things, the requirement to recognize excess tax benefits (or deficiencies) through 
earnings, the election of a policy to either estimate forfeitures when determining periodic expense or recognize actual forfeitures 
when they occur, and an increase in the allowable income tax withholding from the minimum to the maximum statutory rate. The 
updated guidance is effective for fiscal years beginning after December 15, 2016, and interim periods within those years for public 
business entities. Early adoption is permitted in any interim or annual period provided that the entire ASU is adopted. We early 
adopted this updated guidance in the first quarter of 2016. See Note 1, Summary of Business and Significant Accounting Policies, 
to our consolidated financial statements. 

In February 2016, the FASB issued an updated guidance requiring organizations that lease assets—referred to as "lessees"—
to recognize on the balance sheet the assets and liabilities for the rights and obligations created by those leases,when the lease 
has a term of more than 12 months.  The updated standard is effective for public companies for fiscal years, and interim periods 
within  those  fiscal  years,  beginning  after  December  15,  2018.  We  are  currently  evaluating  the  impact  of  this  standard  on  our 
consolidated financial statements. 

In January 2016, the FASB issued an updated guidance on accounting for equity investments, financial liabilities under the 
fair value option, and the presentation and disclosure for financial instruments. Under this updated standard, entities must measure 
equity investments at fair value and recognize changes in fair value in net income. For equity investments without readily determinable 
fair values, entities have the option to either measure these investments at fair value or at cost adjust for changes in observable 
prices  less  impairment.  The  updated  guidance  does  not  apply  to  equity  method  investments  or  investments  in  consolidated 
subsidiaries. This  new  standard  is  effective  for  public  companies  for  annual  periods,  including  interim  periods,  beginning  after 
December 15, 2017. We do not expect that the adoption of this updated standard will have a material impact to our consolidated 
financial statements.

In April 2015, the FASB issued new guidance on a customer's accounting for fees paid in a cloud computing arrangement. 
Prior to this standard, there was no specific guidance under GAAP on accounting for these fees from the customer's perspective. 
Under the new standard, customers will apply the same criteria as vendors to determine whether a cloud computing agreement 
contains a software license or is solely a service contract. This new standard is effective for public companies for annual periods, 
including interim periods, beginning after December 15, 2015. We adopted this standard prospectively in the first quarter of 2016, 
which did not have a material impact on our consolidated financial statements. 

In August 2014, the FASB issued new guidance which requires management to assess a company's ability to continue as 
a going concern within one year from the financial statement issuance date and to provide related footnote disclosures in certain 
circumstances. The assessment is required to be performed for each reporting period including interim periods. The new standard 
applies to all companies and is effective for the annual period ending after December 15, 2016, and all annual and interim periods 
thereafter. We adopted this standard in the fourth quarter of 2016, and its adoption did not have an impact on our consolidated 
financial statements.  

In June 2014, the FASB issued final guidance that a performance target in a share-based payment that affects vesting and 
that could be achieved after the requisite service period should be accounted for as a performance condition. The guidance was 
issued to resolve diversity in practice. The standard is effective for annual and interim reporting periods beginning after December 15, 
2015. We adopted this standard in the first quarter of 2016, and its adoption did not have a material impact on our consolidated 
financial statements. 

In May 2014, the FASB issued a comprehensive update to revenue recognition guidance that will replace current standards. 
Under the updated standard, revenue is recognized when a company transfers promised goods or services to customers in an 
amount that reflects the consideration that is expected to be received for those goods and services. The updated standard also 
requires additional disclosures on the nature, timing, and uncertainty of revenue and related cash flows. On July 9, 2015, the FASB 
approved to defer the effective date of the new standard which is now effective for annual and interim reporting periods beginning 
after December 15, 2017. Based on our initial assessment, we expect to adopt this new standard using the modified retrospective 
transition method that will result in a cumulative adjustment as of the date of the adoption. Upon initial evaluation, we believe the 
allocation of contract revenues between various products and solutions, and the timing of when those revenues are recognized will 
be  impacted  primarily  due  to  accounting  for  variable  consideration  within  the  standard. Additionally,  the  requirement  to  defer 
incremental costs to obtain a contract, and recognize them over the contract period or expected customer life will result in the 
recognition of a deferred charge on our balance sheet and will impact our Airline Solutions and Hospitality Solutions business. We 
are continuing to evaluate all of the provisions of each of these standards, and their impacts to our current accounting policies, 
processes, controls and systems. 

52

 Critical Accounting Estimates

This  discussion  and  analysis  of  our  financial  condition  and  results  of  operations  is  based  on  our  consolidated  financial 
statements, which have been prepared in accordance with GAAP. The preparation of these financial statements requires us to 
make estimates and judgments that affect our reported assets and liabilities, revenues and expenses and other financial information. 
Actual results may differ significantly from these estimates, and our reported financial condition and results of operations could vary 
under different assumptions and conditions. In addition, our reported financial condition and results of operations could vary due 
to a change in the application of a particular accounting standard.

Our accounting policies that include significant estimates and assumptions include: (i) estimation for revenue recognition 
and  multiple-element  arrangements,  (ii)  collectability  of  accounts  receivable,  (iii)  amounts  for  future  cancellations  of  bookings 
processed through our GDS, (iv) determination of the fair value of assets and liabilities acquired in a business combination, (v) the 
evaluation of the recoverability of the carrying value of long-lived assets and goodwill, (vi) assumptions utilized to test recoverability 
of capitalized implementation costs, (vii) amortization of deferred customer advances and discounts, and (vii) the evaluation of 
uncertainties surrounding the calculation of our tax assets and liabilities. We regard an accounting estimate underlying our financial 
statements as a “critical accounting estimate” if the accounting estimate requires us to make assumptions about matters that are 
uncertain at the time of estimation and if changes in the estimate are reasonably likely to occur and could have a material effect 
on the presentation of financial condition, changes in financial condition, or results of operations.

We have included below a discussion of the accounting policies involving material estimates and assumptions that we believe 
are  most  critical  to  the  preparation  of  our  financial  statements,  how  we  apply  such  policies  and  how  results  differing  from  our 
estimates and assumptions would affect the amounts presented in our financial statements. We have discussed the development, 
selection and disclosure of these accounting policies with our Audit Committee. Although we believe these policies to be the most 
critical, other accounting policies also have a significant effect on our financial statements and certain of these policies also require 
the use of estimates and assumptions. For further information about our significant accounting policies, see Note 1, Summary of 
Business and Significant Accounting Policies, to our consolidated financial statements.

Revenue Recognition and Multiple-Element Arrangements

Our  agreements  with  customers  of  our Airline  and  Hospitality  Solutions  business  may  have  multiple  deliverables  which 
generally include software solutions through SaaS and hosted delivery, professional service fees and implementation services. In 
addition, from time to time, we enter into agreements with customers to provide access to Travel Network’s GDS and, at or near 
the same time, enter into a separate agreement to provide software solutions through SaaS and hosted delivery. Due to these 
multiple-element  arrangements,  revenue  recognition  involves  judgment,  including  estimates  of  the  selling  prices  of  goods  and 
services, assessments of the likelihood of nonpayment and estimates of total costs and costs to complete a project.

The professional and implementation services are generally performed in the early stages of the agreements. Access to our 
GDS is provided over the full term of the contract. Software solutions through SaaS and hosted delivery are often not provided until 
implementation  services  are  completed.  We  evaluate  revenue  recognition  for  agreements  with  customers  which  generally  are 
represented by individual contracts but could include groups of contracts if the contracts are executed at or near the same time. 
Typically, access to our GDS and our professional service fees are separated from the implementation and software hosting services. 
We account for separable elements on an individual basis with value assigned to each element based on its relative selling price. 
A comprehensive market analysis is performed on a periodic basis to determine the range of selling prices for each product and 
service. In making these judgments we analyze various factors, including competitive landscapes, value differentiators, continuous 
monitoring of market prices, customer segmentation and overall market and economic conditions. Based on these results, estimated 
selling  prices  are  set  for  each  product  and  service  delivered  to  customers.  Changes  in  judgments  related  to  these  items,  or 
deterioration  in  industry  or  general  economic  conditions,  could  materially  impact  the  timing  and  amount  of  revenue  and  costs 
recognized.  Revenue  for  professional  service  fees  is  generally  recognized  as  the  services  are  performed  and  revenue  for  
implementation services, access to our GDS and SaaS and hosted services is generally recognized on a transaction basis over 
the term of the agreement.

Accounts Receivable and Air Booking Cancellation Reserve

We evaluate the collectability of our accounts receivable based on a combination of factors. In circumstances where we are 
aware of a specific customer’s inability to meet its financial obligations to us (e.g., bankruptcy filings, failure to pay amounts due to 
us or others), we record a specific reserve for bad debts against amounts due to reduce the net recorded receivable to the amount 
we reasonably believe will be collected. For all other customers, we record reserves for bad debts based on past write-off history 
(average percentage of receivables written off historically) and the length of time the receivables are past due.

Transaction revenue for airline travel reservations is recognized by Travel Network at the time of the booking of the reservation, 
net of estimated future cancellations. Cancellations prior to the day of departure are estimated based on the historical level of 
cancellation rates, adjusted to take into account any recent factors which could cause a change in those rates. In circumstances 
where expected cancellation rates or booking behavior changes, our estimates are revised, and in these circumstances, future 
cancellation rates could vary materially, with a corresponding variation in revenue net of estimated future cancellations. Factors 

53

that could have a significant effect on our estimates include global security issues, epidemics or pandemics, natural disasters, 
general economic conditions, the financial condition of travel suppliers, and travel related accidents.

Business Combinations

Authoritative guidance for business combinations requires us to recognize separately from goodwill the assets acquired and 
the  liabilities  assumed  at  their  acquisition  date  fair  values.  Goodwill  as  of  the  acquisition  date  is  measured  as  the  excess  of 
consideration transferred over the net of the acquisition date fair values of the assets acquired and the liabilities assumed. While 
we use our best estimates and assumptions to accurately value assets acquired and liabilities assumed at the acquisition date as 
well as contingent consideration, where applicable, our estimates are inherently uncertain and, as a result, actual results may differ 
from estimates.

Accounting for business combinations requires our management to make significant estimates and assumptions, especially 
at the acquisition date including our estimates for intangible assets, contractual obligations assumed, pre-acquisition contingencies, 
contingent consideration, where applicable and previously-held investment interests. Although we believe the assumptions and 
estimates we have made in the past have been reasonable and appropriate, they are based in part on historical experience and 
information obtained from the management of the acquired companies and are inherently uncertain.

Examples of critical estimates in valuing certain of the intangible assets we have acquired include, but are not limited to: 
future expected cash flows, support agreements, consulting contracts, other customer contracts, acquired developed technologies 
and patents; the acquired company’s brand and competitive position, as well as assumptions about the period of time the acquired 
brand  will  continue  to  be  used  in  the  combined  company’s  product  portfolio;  and  discount  rates.  Unanticipated  events  and 
circumstances may occur that may affect the accuracy or validity of such assumptions, estimates or actual results.

For a given acquisition, we may identify certain pre-acquisition contingencies as of the acquisition date and may extend our 
review  and  evaluation  of  these  pre-acquisition  contingencies  throughout  the  measurement  period  in  order  to  obtain  sufficient 
information to assess whether we include these contingencies as a part of the fair value estimates of assets acquired and liabilities 
assumed and, if so, to determine their estimated amounts. If we cannot reasonably determine the fair value of a pre-acquisition 
contingency (non-income tax related) by the end of the measurement period, which is generally the case given the nature of such 
matters, we will recognize an asset or a liability for such pre-acquisition contingency if: (i) it is probable that an asset existed or a 
liability had been incurred at the acquisition date and (ii) the amount of the asset or liability can be reasonably estimated. Subsequent 
to the measurement period, changes in our estimates of such contingencies will affect earnings and could have a material effect 
on our results of operations and financial position.

Depending on the circumstances, the fair value of contingent consideration is determined based on management’s best 
estimate  of  fair  value  given  the  specific  facts  and  circumstances  of  the  contractual  arrangement,  considering  the  likelihood  of 
payment, payment terms and management’s best estimates of future performance results on the acquisition date, if applicable.

In addition, uncertain tax positions and tax related valuation allowances assumed in connection with a business combination 
are initially estimated as of the acquisition date. We reevaluate these items quarterly based upon facts and circumstances that 
existed as of the acquisition date with any adjustments to our preliminary estimates being recorded to goodwill if identified within 
the measurement period. Subsequent to the measurement period or our final determination of the tax allowance’s or contingency’s 
estimated value, whichever comes first, changes to these uncertain tax positions and tax-related valuation allowances will affect 
our provision for income taxes in our consolidated statement of operations and could have a material impact on our results of 
operations and financial position.

Goodwill and Long-Lived Assets

We evaluate goodwill for impairment on an annual basis or when impairment indicators exist. We begin our evaluation with 
a qualitative assessment of whether it is more likely than not that a reporting unit’s fair value is less than its carrying value before 
applying the two-step goodwill impairment model described below. If it is determined through the qualitative assessment that a 
reporting unit’s fair value is more likely than not greater than its carrying value, the remaining impairment steps are unnecessary. 
Otherwise, we perform a comparison of the estimated fair value of the reporting unit to which the goodwill has been assigned to 
the sum of the carrying value of the assets and liabilities of that unit. If the sum of the carrying value of the assets and liabilities of 
a reporting unit exceeds the estimated fair value of that reporting unit, the carrying value of the reporting unit’s goodwill is reduced 
to its implied fair value through an adjustment to the goodwill balance, resulting in an impairment charge. Goodwill was assigned 
to  each  reporting  unit  based  on  that  reporting  unit’s  percentage  of  enterprise  value  as  of  the  date  of  the  acquisition  of  Sabre 
Corporation  by TPG  and  Silver  Lake  plus  goodwill  associated  with  acquisitions  since  that  time.  We  have  three  reporting  units 
associated with our continuing operations: Travel Network, Airline Solutions and Hospitality Solutions.

The fair values used in our evaluation are estimated using a combined approach based upon discounted future cash flow 
projections and observed market multiples for comparable businesses. The cash flow projections are based upon a number of 
assumptions, including risk-adjusted discount rates, future booking and transaction volume levels, future price levels, rates of growth 
in our consumer and corporate direct booking businesses and rates of increase in operating expenses, cost of revenue and taxes. 

54

Additionally, in accordance with authoritative guidance on fair value measurements, we made a number of assumptions, including 
assumptions related to market participants, the principal markets and highest and best use of the reporting units. We did not record 
any goodwill impairment charges for the year ended December 31, 2016 and 2015. Goodwill related to our other reporting units 
totaled $2,548 million as of December 31, 2016. Changes in the assumptions used in our impairment testing may result in future 
impairment  losses  which  could  have  a  material  impact  on  our  results  of  operations. A  change  of  10%  in  the  future  cash  flow 
projections, risk-adjusted discount rates, and rates of growth used in our fair value calculations would not result in impairment of 
the remaining goodwill for any of our reporting units.

Definite-lived intangible assets are assigned depreciable lives of two to thirty years, depending on classification, and are 
evaluated for impairment whenever events or changes in circumstances indicate that the carrying amount of definite-lived intangible 
assets used in combination to generate cash flows largely independent of other assets may not be recoverable. If impairment 
indicators exist for definite-lived intangible assets, the undiscounted future cash flows associated with the expected service potential 
of the assets are compared to the carrying value of the assets. If our projection of undiscounted future cash flows is in excess of 
the carrying value of the intangible assets, no impairment charge is recorded. If our projection of undiscounted cash flows is less 
than the carrying value, the intangible assets are then measured at fair value and an impairment charge is recorded based on the 
excess of the carrying value of the assets over its fair value. We also evaluate the need for additional impairment disclosures based 
on our Level 3 inputs. For fair value measurements categorized within Level 3 of the fair value hierarchy, we disclose the valuation 
processes  used  by  the  reporting  entity.  We  did  not  record  material  intangible  asset  impairment  charges  for  the  years  ended 
December 31, 2016, 2015 and 2014.

The most significant assumptions used in the discounted cash flows calculation to determine the fair value of our reporting 
units in connection with impairment testing include: (i) the discount rate, (ii) the expected long-term growth rate and (iii) annual cash 
flow projections. See Note 9, Fair Value Measurements, to our consolidated financial statements.

Capitalized Implementation Costs 

Capitalized implementation costs represents upfront costs to implement new customer contracts under our SaaS and hosted 
revenue model. Capitalized implementation costs are amortized on a straight-line basis over the related contract term, ranging from 
three to ten years, as they are recoverable through deferred or future revenues associated with the relevant contract. These assets 
are reviewed for recoverability on a periodic basis or when an event occurs that could impact the recoverability of the assets, such 
as a significant contract modification or early renewal of contract terms. Recoverability is measured based on the future estimated 
revenue and direct costs of the contract compared to the capitalized implementation costs. We record an impairment charge for 
the portion of the asset considered unrecoverable in the period identified, while considering the uncertainties associated with these 
types of contracts and judgments made in estimating revenue and direct costs.

Deferred Advances to Customers and Customer Discounts

Deferred advances to customers and customer discounts are amortized in future periods as the related revenue is earned. 
The assets are reviewed for recoverability based on future contracted revenues and estimated direct costs of the contract when a 
significant event occurs that could impact the recoverability of the assets, such as a significant contract modification or early renewal 
of contract terms. Contracts are priced to generate total revenues over the life of the contract that exceed any discounts or advances 
provided and any upfront costs incurred to implement the customer contract.

Income and Non-Income Taxes

We recognize deferred tax assets and liabilities based on the temporary differences between the financial statement carrying 
amounts and the tax bases of assets and liabilities. We regularly review deferred tax assets by jurisdiction to assess their potential 
realization and establish a valuation allowance for portions of such assets that we believe will not be ultimately realized. In performing 
this review, we make estimates and assumptions regarding projected future taxable income, the expected timing of the reversals 
of existing temporary differences and the implementation of tax planning strategies. A change in these assumptions could cause 
an  increase  or  decrease  to  the  valuation  allowance  resulting  in  an  increase  or  decrease  in  the  effective  tax  rate,  which  could 
materially impact our results of operations. At year end, we had a valuation allowance on certain loss carryforwards based on our 
assessment that it is more likely than not that the deferred tax asset will not be realized. We believe that our estimates for the 
valuation allowances against deferred tax assets are appropriate based on current facts and circumstances.

We believe that it is more likely than not that the benefit from certain non-U.S. deferred tax assets will not be realized. As a 
result, we established and maintain a valuation allowance on the non-U.S. deferred tax assets of our lastminute.com and other 
non-US subsidiaries of $72 million and $81 million as of December 31, 2016 and 2015, respectively. We reassess these assumptions 
regularly, which could cause an increase or decrease to the valuation allowance resulting in an increase or decrease in the effective 
tax rate, and could materially impact our results of operations.

As of December 31, 2016, we had approximately $721 million of NOLs for U.S. federal income tax purposes. As a result of 
an ownership change during 2007 and 2015 (as defined in Section 382 of the Code which imposes an annual limit on the ability of 
a corporation to use certain tax attributes), all of the U.S. tax NOLs and credit carryforwards are subject to an annual limitation on 

55

their ability to be utilized. However, we expect that Section 382 will not limit our ability to fully realize the tax benefits. Approximately 
$664 million of these NOLs are tax benefits subject to the TRA, which provides for the payment by us of 85% of the amount of cash 
savings, if any, in U.S. federal income tax that we and our subsidiaries are deemed to realize as a result of the utilization of tax 
benefits.

We operate in numerous countries where our income tax returns are subject to audit and adjustment by local tax authorities. 
Because we operate globally, the nature of the uncertain tax positions is often very complex and subject to change, and the amounts 
at issue can be substantial. It is inherently difficult and subjective to estimate such amounts, as we have to determine the probability 
of various possible outcomes. We re-evaluate uncertain tax positions on a quarterly basis. This evaluation is based on factors 
including, but not limited to, changes in facts or circumstances, changes in tax law, effectively settled issues under audit, and new
audit activity. At December 31, 2016 and 2015, we had a liability, including interest and penalty, of $71 million and $86 million, 
respectively, for unrecognized tax benefits, which would affect our effective tax rate if recognized. Such a change in recognition or 
measurement would result in the recognition of a tax benefit or an additional charge to the tax provision.

ITEM 7A. 

  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Market Risk Management

Market risk is the potential loss from adverse changes in: (i) prevailing interest rates, (ii) foreign exchange rates, (iii) credit 
risk and (iv) inflation. Our exposure to market risk relates to interest payments due on our long-term debt, Revolver, derivative 
instruments, income on cash and cash equivalents, accounts receivable and payable and travel supplier liabilities and related 
deferred revenue. We manage our exposure to these risks through established policies and procedures. We do not engage in 
trading,  market  making  or  other  speculative  activities  in  the  derivatives  markets.  Our  objective  is  to  mitigate  potential  income 
statement, cash flow and fair value exposures resulting from possible future adverse fluctuations in interest and foreign exchange 
rates.

Interest Rate Risk

As of December 31, 2016, our exposure to interest rates relates primarily to our interest rate swaps, our senior secured debt 
and our borrowings on our Revolver. Offsetting some of this exposure is interest income received from our money market funds. 
The objectives of our investment in money market funds are (i) preservation of principal, (ii) liquidity and (iii) yield. If future short-
term interest rates averaged 10% lower than they were during the year ended December 31, 2016, the impact to our interest income 
from money market funds would not be material. This amount was determined by applying the hypothetical interest rate change to 
our average money market funds invested.

In the fourth quarter of 2014, we entered into interest rate swaps that effectively convert $750 million of floating interest rate 
senior secured debt into a fixed rate obligation. The terms of the outstanding and matured interest rate swaps relevant to the years 
ended December 31, 2016, 2015, and 2014 were as follows:

Outstanding:

Matured:

Notional Amount
$750 million
$750 million
$400 million
$350 million
$750 million

Interest Rate
Received
1 month LIBOR
1 month LIBOR
1 month LIBOR
1 month LIBOR
1 month LIBOR

Interest Rate Paid
2.19%
2.61%
2.03%
2.51%
1.48%

Effective Date
December 30, 2016
December 29, 2017
July 29, 2011
April 30, 2012
December 31, 2015

Maturity Date
December 29, 2017
December 31, 2018
September 30, 2014
September 30, 2014
December 30, 2016

Since outstanding balances under our senior secured credit facilities incur interest at rates based on LIBOR, subject to a 
1.00% floor, increases in short-term interest rates would not impact our interest expense until LIBOR exceeded 1.00%. If our mix 
of interest rate-sensitive assets and liabilities changes significantly, we may enter into additional derivative transactions to manage 
our net interest rate exposure. The fair value of these interest rate swaps was a liability of $16 million and $14 million  at December 31, 
2016 and 2015, respectively.

Foreign Currency Risk

We conduct various operations outside the United States, primarily in Asia Pacific, Europe and Latin America. Our foreign 
currency risk is primarily associated with operating expenses. During the year ended December 31, 2016, foreign currency operations 
included $211 million of revenue and $666 million of operating expenses, representing approximately 6% and 23% of our total 
revenue and operating expenses, respectively, including the impact of our Abacus acquisition on July 1, 2015. During the year 
ended December 31, 2015, foreign currency operations included $178 million of revenue and $481 million of operating expenses, 
representing approximately 6% and 19% of our total revenue and operating expenses, respectively.

56

 
 
 
The principal foreign currencies involved include the Euro, the Singapore Dollar, the British Pound Sterling, the Polish Zloty, 
the Indian Rupee and the Australian Dollar. Our most significant foreign currency denominated operating expenses is in the Euro, 
which comprised approximately 7% and 6% of our operating expenses for each of the years ended December 31, 2016 and 2015, 
respectively. In recent years, exchange rates between these currencies and the U.S. dollar have fluctuated significantly and may 
continue to do so in the future. During times of volatile currency movements, this risk can impact our earnings. To reduce the impact 
of this earnings volatility, we hedge our foreign currency exposure in our operating expenses by entering into foreign currency 
forward contracts on several of our largest exposures, including the Euro, the British Pound Sterling, the Polish Zloty, the Indian 
Rupee and the Australian Dollar. In 2016, we hedged approximately 24% of our exposure in foreign currency operating expenses. 
In addition, approximately 32% of our exposure in foreign currency operating expenses is naturally hedged by foreign currency 
cash receipts associated with foreign currency revenue. In 2016, we began hedging of our foreign currency exposure in operating 
expenses denominated in Singapore Dollars by entering into foreign currency forward contracts.

The notional amounts of our forward contracts totaled $154 million at December 31, 2016. The forward contracts represent 
obligations to purchase foreign currencies at a predetermined exchange rate to fund a portion of our expenses that are denominated 
in foreign currencies. The fair value of these forward contracts recognized in our consolidated balance sheets was a $7 million and 
an $2 million liability as of December 31, 2016 and December 31, 2015, respectively.

We are also exposed to foreign currency fluctuations through the translation of the financial condition and results of operations 
of our foreign operations into U.S. dollars in consolidation. These gains and losses are recognized as a component of accumulated 
other  comprehensive  income  (loss)  and  is  included  in  stockholders’  equity.  Translation  (losses)  gains  recognized  as  other 
comprehensive (loss) income were $(1) million, $(4) million and $8 million for the years ended December 31, 2016, 2015 and 2014, 
respectively.

Credit Risk

Our customers are primarily located in the United States, Canada, Europe, Latin America and Asia, and are concentrated 

in the travel industry.

We generate a significant portion of our revenues and corresponding accounts receivable from services provided to the 
commercial air travel industry. As of December 31, 2016 and 2015, approximately $274 million or 74% and $252 million or 72%, 
respectively, of our trade accounts receivable were attributable to these customers, in each case excluding balances associated 
with our discontinued Travelocity segment. Our other accounts receivable are generally due from other participants in the travel 
and transportation industry. Substantially all of our accounts receivable represents trade balances. We generally do not require 
security or collateral from our customers as a condition of sale. See “Risk Factors—Our travel supplier customers may experience 
financial instability or consolidation, pursue cost reductions, change their distribution model or undergo other changes.”

We regularly monitor the financial condition of the air transportation industry. We believe the credit risk related to the air 
carriers’ difficulties is significantly mitigated by the fact that we collect a significant portion of the receivables from these carriers 
through the Airline Clearing House (“ACH”) and other similar clearing houses. 

As of December 31, 2016, 2015 and 2014, approximately 69%, 57%, and 58%, respectively, of our air customers make 
payments through the ACH which accounts for approximately 95%, 89% and 95%, respectively, of our air billings. ACH requires 
participants to deposit certain balances into their demand deposit accounts by certain deadlines, which facilitates a timely settlement 
process. For these carriers, we believe the use of ACH mitigates our credit risk with respect to airline bankruptcies. For those 
carriers from which we do not collect payments through the ACH or other similar clearing houses, our credit risk is higher. We 
monitor these carriers and account for the related credit risk through our normal reserve policies.

Inflation

Competitive market conditions and the general economic environment have minimized inflation’s impact on our results of 
operations in recent periods. There can be no assurance, however, that our operating results will not be affected by inflation in the 
future.

57

ITEM 8. 

  FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

Index to Financial Statements and Supplementary Data

Consolidated Financial Statements:

Reports of Independent Registered Public Accounting Firm

Consolidated Statements of Operations for the Years Ended December 31, 2016, 2015 and 2014
Consolidated Statements of Other Comprehensive Income (Loss) for the Years Ended December 31, 2016, 2015 

and 2014

Consolidated Balance Sheets as of December 31, 2016 and 2015

Consolidated Statements of Cash Flows for the Years Ended December 31, 2016, 2015 and 2014

Consolidated Statements of Stockholders’ Equity for the Years Ended December 31, 2016, 2015 and 2014

Notes to Consolidated Financial Statements

Financial Statement Schedules:

Schedule II — Valuation and Qualifying Accounts as of December 31, 2016, 2015 and 2014

59

61

62

63

64

65

66

112

58

 
 
 
 
The Board of Directors and Stockholders of Sabre Corporation:

Report of Independent Registered Public Accounting Firm

We have audited the accompanying consolidated balance sheets of Sabre Corporation as of December 31, 2016 and 2015, and 
the related consolidated statements of operations, comprehensive income, stockholders’ equity (deficit), and cash flows for each 
of the three years in the period ended December 31, 2016. Our audits also included the financial statement schedule listed in the 
Index at Item 15. These financial statements and schedule are the responsibility of the Company’s management. Our responsibility 
is to express an opinion on these financial statements and the schedule based on our audits.

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). 
Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements 
are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures 
in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by 
management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable 
basis for our opinion.

In our opinion, the financial statements referred to above present fairly, in all material respects, the consolidated financial position 
of Sabre Corporation at December 31, 2016 and 2015, and the consolidated results of its operations and its cash flows for each of 
the three years in the period ended December 31, 2016, in conformity with U.S. generally accepted accounting principles. Also, in 
our opinion, the related financial statement schedule, when considered in relation to the basic financial statements taken as a whole, 
presents fairly in all material respects the information set forth therein. 

As discussed in Note 1 to the consolidated financial statements, the Company has adopted ASU 2016-09 Compensation—Stock 
Compensation (Topic 718): Improvements to Employee Share-Based Payment Accounting effective January 1, 2016.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), Sabre 
Corporation’s internal control over financial reporting as of December 31, 2016, based on criteria established in Internal Control-
Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 Framework) and 
our report dated February 17, 2017 expressed an unqualified opinion thereon.

Dallas, Texas
February 17, 2017

/s/ Ernst & Young LLP

59

 
 
 
 
 
 
 
 
 
 
The Board of Directors and Stockholders of Sabre Corporation:

Report of Independent Registered Public Accounting Firm

We have audited Sabre Corporation's internal control over financial reporting as of December 31, 2016, based on criteria established 
in Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission 
(2013 Framework) (the “COSO criteria”). Sabre Corporation's management is responsible for maintaining effective internal control 
over  financial  reporting,  and  for  its  assessment  of  the  effectiveness  of  internal  control  over  financial  reporting  included  in  the 
accompanying Management’s Report on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on 
the company’s internal control over financial reporting based on our audit.

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). 
Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control 
over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control 
over  financial  reporting,  assessing  the  risk  that  a  material  weakness  exists,  testing  and  evaluating  the  design  and  operating 
effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary 
in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability 
of  financial  reporting  and  the  preparation  of  financial  statements  for  external  purposes  in  accordance  with  generally  accepted 
accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain 
to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets 
of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial 
statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are 
being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable 
assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that 
could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections 
of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes 
in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

In  our  opinion,  Sabre  Corporation  maintained,  in  all  material  respects,  effective  internal  control  over  financial  reporting  as 
of December 31, 2016, based on the COSO criteria.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the 
consolidated balance sheets of Sabre Corporation as of December 31, 2016 and 2015, and the related consolidated statements 
of operations, comprehensive income, stockholders’ equity (deficit), and cash flows for each of the three years in the period ended 
December 31, 2016 and our report dated February 17, 2017 expressed an unqualified opinion thereon.

Dallas, Texas
February 17, 2017

/s/ Ernst & Young LLP

60

 
 
 
 
 
 
 
 
 
 
SABRE CORPORATION
CONSOLIDATED STATEMENTS OF OPERATIONS
(In thousands, except per share amounts)

Revenue
Cost of revenue
Selling, general and administrative

Operating income
Other (expense) income:
Interest expense, net
Loss on extinguishment of debt
Joint venture equity income
Other, net

Total other expense, net
Income from continuing operations before income taxes
Provision for income taxes
Income from continuing operations
(Loss) income from discontinued operations, net of tax
Net income
Net income attributable to noncontrolling interests
Net income attributable to Sabre Corporation
Preferred stock dividends
Net income attributable to common stockholders

Basic net income (loss) per share attributable to common stockholders:

Income from continuing operations
Income (loss) from discontinued operations
Net income (loss) per common share

Diluted net income (loss) per share attributable to common stockholders:

Income from continuing operations
Income (loss) income from discontinued operations
Net income per common share

Weighted-average common shares outstanding:

Basic
Diluted

Dividend per common share

See Notes to Consolidated Financial Statements.

Year Ended December 31,

2016
$ 3,373,387
2,287,662
626,153
459,572

2015
$ 2,960,896
1,944,050
557,077
459,769

2014
$ 2,631,417
1,742,478
467,594
421,345

(158,251)
(3,683)
2,780
27,617
(131,537)
328,035
86,645
241,390
5,549
246,939
4,377
242,562
—
242,562

0.85
0.02
0.87

0.84
0.02
0.86

$

$

$

$

$

(173,298)
(38,783)
14,842
91,377
(105,862)
353,907
119,352
234,555
314,408
548,963
3,481
545,482
—
545,482

0.85
1.15
2.00

0.83
1.12
1.95

$

$

$

$

$

(218,877)
(33,538)
12,082
(63,860)
(304,193)
117,152
6,279
110,873
(38,918)
71,955
2,732
69,223
11,381
57,842

0.41
(0.16)
0.24

0.39
(0.16)
0.23

277,546
282,752

273,139
280,067

238,633
246,747

0.52

$

0.36

$

0.18

$

$

$

$

$

$

61

 
 
SABRE CORPORATION
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(In thousands)

Net income
Other comprehensive (loss) income, net of tax:

Foreign currency translation adjustments (“CTA”):

Foreign CTA (losses) gains, net of tax
Reclassification adjustment for realized losses on foreign CTA, net of taxes of

$107, $12,152, and $0

Net change in foreign CTA (losses) gains, net of tax

Retirement-related benefit plans:

Net actuarial (loss), net of taxes of $9,701, $2,273 and $16,296
Amortization of prior service credits, net of taxes of $518, $516 and $516
Amortization of actuarial losses, net of taxes of $(2,123), $(2,545) and

$(1,730)

Total retirement-related benefit plans
Derivatives and available-for-sale securities:

Unrealized losses (gains), net of taxes of $2,214, $5,753 and $2,604
Reclassification adjustment for realized (gains) losses, net of taxes of $1,170,

$(3,312) and $(2,913)

Net change in derivatives and available-for-sale securities, net of tax

Share of other comprehensive (loss)/income of joint ventures

Other comprehensive loss
Comprehensive income
Less: Comprehensive income attributable to noncontrolling interests
Comprehensive income attributable to Sabre Corporation

See Notes to Consolidated Financial Statements.

Year Ended December 31,

2016
246,939

$

2015
548,963

$

2014
71,955

$

(1,265)

(4,382)

(198)
(1,463)

(18,558)
(22,940)

(17,223)
(914)

3,748
(14,389)

(4,060)
(915)

4,500
(475)

7,794

—
7,794

(28,554)
(916)

3,058
(26,412)

4,307

(9,642)

(8,797)

(13,422)
(9,115)
(697)
(25,664)
221,275
(4,377)
216,898

$

10,646
1,004
(4,921)
(27,332)
521,631
(3,481)
518,150

$

4,086
(4,711)
3,421
(19,908)
52,047
(2,732)
49,315

$

62

SABRE CORPORATION
CONSOLIDATED BALANCE SHEETS
(In thousands, except share amounts)

Assets
Current assets

Cash and cash equivalents
Accounts receivable, net
Prepaid expenses and other current assets

Total current assets

Property and equipment, net
Investments in joint ventures
Goodwill
Acquired customer relationships, net
Other intangible assets, net
Deferred income taxes
Other assets, net
Total assets

Liabilities and stockholders’ equity
Current liabilities

Accounts payable
Accrued compensation and related benefits
Accrued subscriber incentives
Deferred revenues
Other accrued liabilities
Current portion of debt
Tax Receivable Agreement
Total current liabilities

Deferred income taxes
Other noncurrent liabilities
Long-term debt
Commitments and contingencies (Note 15)
Stockholders’ equity

Common Stock: $0.01 par value; 450,000,000 authorized shares; 285,461,125 and
279,082,473 shares issued; 276,949,802 and 274,955,830 shares outstanding at
December 31, 2016 and 2015, respectively

Additional paid-in capital
Treasury stock, at cost, 8,511,323 and 4,126,643 shares at December 31, 2016 and 2015

respectively

Retained deficit
Accumulated other comprehensive loss
Noncontrolling interest

Total stockholders’ equity
Total liabilities and stockholders’ equity

See Notes to Consolidated Financial Statements.

63

December 31,

2016

2015

$

364,114
400,667
88,600
853,381
753,279
25,582
2,548,447
387,632
387,805
95,285
673,159
$ 5,724,570

$

321,132
375,789
81,167
778,088
627,529
24,348
2,440,431
416,887
419,666
44,464
642,214
$ 5,393,627

$

168,576
102,037
216,011
187,108
222,879
169,246
100,501
1,166,358
88,957
567,359
3,276,281

$

138,421
99,382
185,270
165,124
221,976
190,315
—
1,000,488
83,562
656,093
3,169,344

2,854
2,105,843

2,790
2,016,325

(221,746)
(1,141,116)
(122,799)
2,579
625,615
$ 5,724,570

(110,548)
(1,328,730)
(97,135)
1,438
484,140
$ 5,393,627

 
 
 
 
SABRE CORPORATION
CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands)

Operating Activities
Net income
Adjustments to reconcile net income to cash provided by operating activities:

Depreciation and amortization
Amortization of upfront incentive consideration
Litigation-related credits
Stock-based compensation expense
Allowance for doubtful accounts
Deferred income taxes
Joint venture equity income
Dividends received from joint venture investments
Amortization of debt issuance costs
Debt modification costs
Gain on remeasurement of previously-held joint venture interest
Loss on extinguishment of debt
Other
Loss (income) from discontinued operations
Changes in operating assets and liabilities:

Accounts and other receivables
Prepaid expenses and other current assets
Capitalized implementation costs
Upfront incentive consideration
Other assets
Accrued compensation and related benefits
Accounts payable and other accrued liabilities
Deferred revenue including upfront solution fees
Cash provided by operating activities

Investing Activities

Additions to property and equipment
Acquisitions, net of cash acquired
Proceeds from sale of marketable securities
Other investing activities

Cash used in investing activities

Financing Activities

Proceeds of borrowings from lenders
Payments on borrowings from lenders
Debt prepayment fees and issuance costs
Acquisition-related contingent consideration paid
Proceeds from issuance of common stock in initial public offering, net
Net proceeds on the settlement of equity-based awards
Cash dividends paid to common stockholders
Repurchase of common stock
Other financing activities

Cash (used in) provided by financing activities

Cash Flows from Discontinued Operations

Cash (used in) provided by operating activities
Cash provided by (used in) investing activities

Cash (used in) provided by discontinued operations
Effect of exchange rate changes on cash and cash equivalents
Increase (decrease) in cash and cash equivalents
Cash and cash equivalents at beginning of period
Cash and cash equivalents at end of period
Cash payments for income taxes
Cash payments for interest
Capitalized interest
Preferred shares dividend

See Notes to Consolidated Financial Statements.

64

Year Ended December 31,

2016

2015

2014

$

246,939

$

548,963

$

71,955

413,986
55,724
(25,527)
48,524
10,567
48,454
(2,780)
640
9,611
—
—
3,683
(5,426)
(5,549)

(12,949)
(11,809)
(83,405)
(70,702)
(2,799)
2,768
56,787
22,663
699,400

(327,647)
(164,120)
45,959
—
(445,808)

1,055,000
(999,868)
(11,377)
—
—
27,344
(144,355)
(100,000)
(16,769)
(190,025)

351,480
43,521
(60,998)
29,971
8,558
97,225
(14,842)
28,700
6,759
—
(78,082)
38,783
3,556
(314,408)

10,662
(13,255)
(63,382)
(63,510)
(66,873)
18,268
8,721
9,390
529,207

(286,697)
(442,344)
—
—
(729,041)

1,252,000
(960,807)
(52,674)
—
—
47,414
(98,596)
(98,770)
4,577
93,144

(19,478)
—
(19,478)
(1,107)
42,982
321,132
364,114
39,032
151,495
13,887

$
$
$
$
— $

236
278,834
279,070
(6,927)
165,453
155,679
321,132
27,816
154,307
11,981

$
$
$
$
— $

$
$
$
$
$

289,630
45,358
(41,672)
20,094
10,356
(3,829)
(12,082)
2,261
6,316
3,290
—
33,538
6,023
38,918

(7,295)
6,948
(37,811)
(50,936)
(78,873)
(5,301)
52,128
38,643
387,659

(227,227)
(31,799)
—
235
(258,791)

148,307
(802,664)
(30,490)
(27,000)
672,137
13,809
(47,904)
—
1,860
(71,945)

(205,988)
(1,965)
(207,953)
(1,527)
(152,557)
308,236
155,679
47,545
197,782
13,412
11,381

SABRE CORPORATION
CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY (DEFICIT)
(In thousands, except share data)

Balance at December 31, 2013

87,229,703

$

634,843

178,633,409

$

1,786

$

880,619

— $

— $ (1,785,554)

$

(49,895)

$

508

$

(952,536)

Temporary Equity

Series A Redeemable
Preferred Stock

Common Stock

Shares

Amount

Shares

Amount

Stockholders’ Equity (Deficit)

Additional
Paid in
Capital

Treasury Stock

Shares

Amount

Retained
Earnings
(Deficit)

Accumulated
Other
Comprehensive
Income (Loss)

Noncontrolling
Interest

Total
Stockholders'
Equity
(Deficit)

(19,908)

2,732

Comprehensive income

Dividends declared

Issuances pursuant to:

Initial public offering, net of offering costs

—

—

—

—

—

—

—

—

45,080,000

Conversion of redeemable preferred stock to common stock

(87,229,703)

(646,224)

40,343,529

—

4,180,609

Settlement of stock-based awards

Accrued preferred shares dividend

Stock-based compensation expense

Initial recognition of tax receivable agreement liability

Tax effect of initial public offering related costs

Dividends paid to non-controlling interest on subsidiary 

common stock

Acquisition of minority interest

Balance at December 31, 2014

Comprehensive income

Dividends declared

Repurchase of common stock

Settlement of stock-based awards

Tax benefits from stock-based awards

Stock-based compensation expense

Dividends paid to non-controlling interest on subsidiary common 
stock

Balance at December 31, 2015

Comprehensive income

Dividends declared

Repurchase of common stock

Settlement of stock-based awards

Stock-based compensation expense

Dividends paid to non-controlling interest on subsidiary common 
stock

Adoption of New Accounting Standard

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

Balance at December 31, 2016

— $

See Notes to Consolidated Financial Statements

11,381

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

451

403

42

—

—

—

—

—

—

—

—

671,686

645,821

19,584

—

29,217

(321,377)

6,246

—

—

—

—

—

—

—

—

—

—

437,386

(5,297)

—

—

—

—

—

—

—

—

—

—

—

—

69,223

(47,904)

—

—

—

(11,381)

—

—

—

—

—

—

—

—

—

—

—

268,237,547

2,682

1,931,796

437,386

(5,297)

(1,775,616)

—

—

—

—

—

—

—

—

—

—

—

—

—

545,482

(98,596)

3,400,000

(98,770)

10,844,926

108

54,425

289,257

(6,481)

—

—

—

—

—

—

—

30,104

—

—

—

—

—

—

—

279,082,473

2,790

2,016,325

4,126,643

(110,548)

(1,328,730)

—

—

—

6,378,652

—

—

—

—

—

—

64

—

—

—

—

—

—

38,602

48,524

—

2,392

—

—

—

—

242,562

(144,307)

3,980,672

(100,000)

404,008

(11,198)

—

—

—

—

—

—

—

—

—

—

89,359

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

(69,803)

(27,332)

—

—

—

—

—

—

(97,135)

(25,664)

—

—

—

—

—

—

52,047

(47,904)

672,137

646,224

14,329

(11,381)

29,217

(321,377)

6,246

—

—

—

—

—

—

—

—

(2,844)

(2,844)

225

621

3,481

—

—

—

—

—

225

84,383

521,631

(98,596)

(98,770)

48,052

—

30,104

(2,664)

(2,664)

1,438

4,377

—

—

—

—

(3,236)

—

484,140

221,275

(144,307)

(100,000)

27,468

48,524

(3,236)

91,751

285,461,125

$

2,854

$

2,105,843

8,511,323

$ (221,746)

$ (1,141,116)

$

(122,799)

$

2,579

$

625,615

65

 
 
 
 
 
 
 
 
 
 
 
 
 
SABRE CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

1. Summary of Business and Significant Accounting Policies

Description of Business

Sabre Corporation is a Delaware corporation formed in December 2006. On March 30, 2007, Sabre Corporation acquired 
Sabre  Holdings  Corporation  (“Sabre  Holdings”).  Sabre  Holdings  is  the  sole  subsidiary  of  Sabre  Corporation.  Sabre GLBL  Inc. 
(“Sabre GLBL”) is the principal operating subsidiary and sole direct subsidiary of Sabre Holdings. Sabre GLBL or its direct or indirect 
subsidiaries conduct all of our businesses. In these consolidated financial statements, references to “Sabre,” the “Company,” “we,” 
“our,” “ours,” and “us” refer to Sabre Corporation and its consolidated subsidiaries unless otherwise stated or the context otherwise 
requires.

We are a leading technology solutions provider to the global travel and tourism industry. We operate through two business 
segments: (i) Travel Network, our global travel marketplace for travel suppliers and travel buyers, and (ii) Airline and Hospitality 
Solutions, an extensive suite of travel industry leading software solutions primarily for airlines and hoteliers.

Basis of Presentation

The consolidated financial statements have been prepared in accordance with accounting principles generally accepted in 
the United States (“GAAP”). We consolidate all majority owned subsidiaries and companies over which we exercise control through 
majority voting rights. No entities are consolidated due to control through operating agreements, financing agreements, or as the 
primary beneficiary of a variable interest entity. The consolidated financial statements include our accounts after elimination of all 
significant intercompany balances and transactions. All dollar amounts in the financial statements and the tables in the notes, except 
per share amounts, are stated in thousands of U.S. dollars unless otherwise indicated. All amounts in the notes reference results 
from continuing operations unless otherwise indicated.

The preparation of these annual financial statements in conformity with GAAP requires that certain amounts be recorded 
based on estimates and assumptions made by management. Actual results could differ from these estimates and assumptions. 
Our  accounting  policies,  which  include  significant  estimates  and  assumptions,  include,  among  other  things,  estimation  of  the 
collectability of accounts receivable, amounts for future cancellations of bookings processed through the Sabre GDS, revenue 
recognition for software arrangements, determination of the fair value of assets and liabilities acquired in a business combination, 
determination of the fair value of derivatives, the evaluation of the recoverability of the carrying value of intangible assets and 
goodwill,  assumptions  utilized  in  the  determination  of  pension  and  other  postretirement  benefit  liabilities,  estimation  of  loss 
contingencies, and evaluation of uncertainties surrounding the calculation of our tax assets and liabilities.

Adoption of New Accounting Standard

In the first quarter of 2016, we adopted Accounting Standards Update ("ASU") 2016-09, Improvements to Employee Share-
Based Payment Accounting. This guidance was issued by the Financial Accounting Standards Board ("FASB") under their initiative 
to reduce complexity in financial reporting. The amendments of the updated standard include, among other things, the requirement 
to recognize excess tax benefits (or deficiencies) through earnings, the election of a policy to either estimate forfeitures when 
determining periodic expense or recognize actual forfeitures when they occur, and an increase in the allowable income tax withholding 
from the minimum to the maximum statutory rate. 

In recent years, we have realized significant excess tax benefits associated with settled equity-based awards that have not 
been recognized due to certain accounting policy elections we made under the previous accounting standard, combined with the 
significant amount of our net operating loss carryforwards. As a result of the adoption of ASU 2016-09, we recorded a cumulative 
effect adjustment as of January 1, 2016 to increase retained earnings by $92 million with a corresponding increase to deferred tax 
assets in order to recognize excess tax benefits that can be used to reduce income taxes payable in the future. Effective January 
1, 2016, excess tax benefits or deficiencies are recognized in our results of operations and are included in cash flows from operating 
activities in our statement of cash flows. In accordance with the updated standard, we elected to recognize actual forfeitures of 
equity-based awards as they occur. As we previously estimated forfeitures to determine stock-based compensation expense, this 
change resulted in a cumulative effect adjustment as of January 1, 2016 to reduce retained earnings by $2 million, net of tax.

 For the year ended December 31, 2016, we recognized $35 million in excess tax benefits associated with employee equity-
based awards, as a result of the adoption of this standard. There were no other material impacts to our consolidated financial 
statements as a result of adopting this updated standard.

Reclassifications

We reclassified all of our $30 million litigation settlement liability as of December 31, 2015 to other accrued liabilities in our 
consolidated balance sheet to conform to our current period presentation. As of December 31, 2016, our remaining  liability associated 
with this litigation settlement is included in other accrued liabilities and totaled $5 million.

66

Revenue Recognition

We employ a number of revenue models across our businesses, depending on the dynamics of the industry segment and 
the technology on which the revenue is based. Some revenue models are used in multiple businesses. Travel Network primarily 
employs the transaction revenue model. Airline and Hospitality Solutions primarily employs the SaaS and hosted and professional 
service fees revenue models, as well as the software licensing fee model to a lesser extent. Contracts with the same customer 
which are entered into at or around the same period are analyzed for revenue recognition purposes on a combined basis across 
our businesses which can impact our revenue recognized.

We report revenue net of any revenue based taxes assessed by governmental authorities that are imposed on and concurrent 

with specific revenue producing transactions.

Transaction Revenue Model—This model accounts for substantially all of Travel Network’s revenues. We define a direct 
billable booking as any booking that generates a fee directly to Travel Network. Transaction fees include, but are not limited to, 
transaction fees paid by travel suppliers for selling their inventory through the Sabre global distribution system (“GDS”) and transaction 
fees paid by travel agency subscribers related to their use of the Sabre GDS. Pursuant to this model, a transaction occurs when a 
travel agency or corporate travel department books, or reserves, a travel supplier’s product on the Sabre GDS. We receive revenue 
from a travel supplier, travel agency, or corporate travel department depending upon the commercial arrangement represented in 
each of their contracts. Transaction revenue for airline travel reservations is recognized at the time of the booking of the reservation, 
net of estimated future cancellations. Our transaction fee cancellation reserve, calculated based on our historical experience, was 
$14 million and $13 million at December 31, 2016 and 2015, respectively. Transaction revenue for car rental, hotel bookings and 
other travel providers is recognized at the time the reservation is used by the customer. We evaluate whether it is appropriate to 
record the gross amount of our revenues and related costs by considering a number of factors, including, among other things, 
whether we are the primary obligor under the arrangement, change the product or perform part of the service and have latitude in 
establishing prices.

Software-as-a-Service and Hosted Revenue Model—SaaS and hosted is the primary revenue model employed by Airline 
and Hospitality Solutions. In this revenue model, we host software solutions on secure platforms, or deploy it through our SaaS 
solutions, we maintain the software and manage the related infrastructure. Our customers, which include airlines, airports and hotel 
companies, pay us an upfront solutions fee and a recurring usage-based fee for the use of the software pursuant to contracts with 
terms that typically range between three and ten years and generally include minimum annual volume requirements. This usage-
based fee arrangement allows our customers to pay for software normally on a monthly basis, to the extent that it is used. Contracts 
with the same customer which are entered into at or around the same period are analyzed for revenue recognition purposes on a 
combined basis. Revenue from upfront solution fees is generally recognized over the term of the agreement beginning when the 
solution is implemented. The amount of periodic usage fees is typically based on a metric relevant to the software’s purpose. We 
recognize revenue from recurring usage based fees in the period earned, which typically fluctuates based on a real time metric, 
such as the actual number of passengers boarded or the actual number of hotel bookings made in a given month and may differ 
from contractual minimums, if applicable.

Professional  Service  Fees  Revenue  Model—Our  SaaS  and  hosted  offerings  can  be  sold  as  part  of  multiple  element 
agreements for which we also provide professional services. Our professional services are primarily focused on helping customers 
achieve better utilization of and return on their software investment. Often we provide these services during the implementation 
phase of our SaaS solutions. In such cases, we account for professional service revenue separately from upfront solution fees and 
recurring usage-based fees, with value assigned to each element based on its relative selling price to the total selling price. We 
perform a market analysis on a periodic basis to determine the range of selling prices for each product and service. Estimated 
selling  prices  are  set  for  each  product  and  service  delivered  to  customers. The  revenue  for  professional  services  is  generally 
recognized over the period the services are performed, once any acceptance criteria is met.

Software Licensing Fee Revenue Model—The software licensing fee revenue model is utilized by Airline and Hospitality 
Solutions. Under this model, we generate revenue by charging customers for the installation and use of our software products. 
Some contracts under this model generate additional revenue for the maintenance of the software product. When software is sold 
without associated customization or implementation services, revenue from software licensing fees is recognized when all of the 
following are met: (i) the software is delivered, (ii) fees are fixed or determinable, (iii) no undelivered elements are essential to the 
functionality of delivered software, and (iv) collection is probable. When software is sold with customization or implementation 
services, revenue from software licensing fees is recognized based on the percentage of completion of the customization and 
implementation services. Fees for software maintenance are recognized ratably over the life of the contract. We are unable to 
determine  vendor  specific  objective  evidence  of  fair  value  for  software  maintenance  fees.  Therefore,  when  fees  for  software 
maintenance are included in software license agreements, revenue from the software license, customization, implementation and 
the maintenance are recognized ratably over the related contract term.

Incentive Consideration

Certain service contracts with significant travel agency customers contain booking productivity clauses and other provisions 
that allow travel agency customers to receive cash payments or other consideration. We establish liabilities for these commitments 
and recognize the related expense as these travel agencies earn incentive consideration based on the applicable contractual terms. 

67

Periodically, we make cash payments to these travel agencies at inception or modification of a service contract which are capitalized 
and amortized to cost of revenue over the expected life of the service contract, which is generally three to five years. Deferred 
charges related to such contracts are recorded in other assets, net on the consolidated balance sheets. The service contracts are 
priced so that the additional airline and other booking fees generated over the life of the contract will exceed the cost of the incentive 
consideration provided. Incentive consideration paid to the travel agency represents a commission paid to the travel agency for 
booking travel on our GDS and the amounts paid to travel agencies represent fair value for the services provided.

Advertising Costs

The majority of our historical advertising expense related to our discontinued Travelocity segment. Advertising costs are 
expensed as incurred. We did not have any advertising costs incurred by our discontinued Travelocity segment in 2016 and these 
costs totaled $10 million and $141 million for the years ended, December 31, 2015 and 2014, respectively, which are included in 
net (loss) income from discontinued operations. Advertising costs incurred by our continuing operations totaled $24 million, $19 
million and $17 million for the years ended December 31, 2016, 2015 and 2014, respectively.

Cash and Cash Equivalents and Restricted Cash

We classify all highly liquid instruments, including money market funds and money market securities with original maturities 

of three months or less, as cash equivalents.

Allowance for Doubtful Accounts and Concentration of Credit Risk

We evaluate the collectability of our accounts receivable based on a combination of factors. In circumstances where we are 
aware of a specific customer’s inability to meet its financial obligations to us, such as bankruptcy filings or failure to pay amounts 
due to us or others, we record a specific reserve for bad debts against amounts due to reduce the recorded receivable to the amount 
we reasonably believe will be collected. For all other customers, we record reserves for bad debts based on historical experience 
and the length of time the receivables are past due. We maintained an allowance for doubtful accounts of approximately $37 million
and $32 million at December 31, 2016 and 2015, respectively.

Effective January 1, 2014, we have recorded specific reserves against all accounts receivable outstanding due to us from 
all  airlines  in  Venezuela  and  are  deferring  the  recognition  of  any  future  revenues  until  cash  is  collected. Accounts  receivable 
outstanding from customers in Venezuela totaled $19 million and $14 million as of December 31, 2016 and 2015, which will be 
recognized as revenue when cash is received.

Our customers are primarily located in the United States, Canada, Europe, Latin America and Asia, and are concentrated 
in  the  travel  industry.  We  generate  a  significant  portion  of  our  revenues  and  corresponding  accounts  receivable  from  services 
provided to the commercial air travel industry. As of December 31, 2016 and 2015, approximately $274 million, or 74%, and $252 
million, or 72%, respectively, of our trade accounts receivable were attributable to these customers, in each case excluding balances 
associated with our discontinued Travelocity segment. Our other accounts receivable are generally due from other participants in 
the travel and transportation industry. Substantially all of our accounts receivable represents trade balances. We generally do not 
require security or collateral from our customers as a condition of sale. 

We regularly monitor the financial condition of the air transportation industry. We believe the credit risk related to the air 
carriers’ difficulties is significantly mitigated by the fact that we collect a significant portion of the receivables from these carriers 
through the Airline Clearing House (“ACH”) and other similar clearing houses. As of December 31, 2016, approximately 69% of our 
air customers make payments through the ACH which accounts for approximately 95% of our air revenue. For these carriers, we 
believe the use of ACH mitigates our credit risk with respect to airline bankruptcies. For those carriers from which we do not collect 
payments through the ACH or other similar clearing houses, our credit risk is higher. We monitor these carriers and account for the 
related credit risk through our normal reserve policies. 

Derivative Financial Instruments

We recognize all derivatives on the consolidated balance sheets at fair value. If the derivative is designated as a hedge, 
depending on the nature of the hedge, changes in the fair value of derivatives are offset against the change in fair value of the 
hedged item through earnings (a “fair value hedge”) or recognized in other comprehensive income until the hedged item is recognized 
in  earnings  (a  “cash  flow  hedge”). The  ineffective  portion  of  the  change  in  fair  value  of  a  derivative  designated  as  a  hedge  is 
immediately recognized in earnings. For derivative instruments not designated as hedging instruments, the gain or loss resulting 
from the change in fair value is recognized in current earnings during the period of change. No hedging ineffectiveness was recorded 
in earnings during the periods presented.

68

Property and Equipment

Property  and  equipment  are  stated  at  cost  less  accumulated  depreciation  and  amortization,  which  is  calculated  on  the 

straight-line basis. Our depreciation and amortization policies are as follows:

Buildings
Leasehold improvements
Furniture and fixtures
Equipment, general office and computer
Software developed for internal use

Lesser of lease term or 35 years
Lesser of lease term or useful life
5 to 15 years
3 to 5 years
3 to 5 years

We capitalize certain costs related to our infrastructure, software applications and reservation systems under authoritative 
guidance on software developed for internal use. Capitalizable costs consist of (a) certain external direct costs of materials and 
services incurred in developing or obtaining internal use computer software and (b) payroll and payroll related costs for employees 
who are directly associated with and who devote time to our GDS and web-related development projects. Costs incurred during 
the preliminary project stage or costs incurred for data conversion activities and training, maintenance and general and administrative 
or overhead costs are expensed as incurred. Costs that cannot be separated between maintenance of, and relatively minor upgrades 
and enhancements to, internal use software are also expensed as incurred. See Note 5, Balance Sheet Components, for amounts 
capitalized as property and equipment in our consolidated balance sheets. Depreciation and amortization of property and equipment 
totaled $226 million, $214 million and $157 million for the years ended December 31, 2016, 2015 and 2014, respectively. Amortization 
of software developed for internal use, included in depreciation and amortization, totaled $176 million, $170 million and $122 million
for the years ended December 31, 2016, 2015 and 2014, respectively.

Property and equipment are evaluated for impairment whenever events or changes in circumstances indicate that the carrying 
amount of the assets used in combination to generate cash flows largely independent of other assets may not be recoverable. We 
did not record any property and equipment impairment charges for the years ended December 31, 2016, 2015 and 2014.

Business Combinations

Business combinations are accounted for under the acquisition method of accounting. Under this method, the assets acquired 
and liabilities assumed are recognized at their respective fair values as of the date of acquisition. The excess, if any, of the acquisition 
price over the fair values of the assets acquired and liabilities assumed is recorded as goodwill. For significant acquisitions, we 
utilize third-party appraisal firms to assist us in determining the fair values for certain assets acquired and liabilities assumed. The 
measurement of these fair values requires us to make significant estimates and assumptions which are inherently uncertain.

 Adjustments to the fair values of assets acquired and liabilities assumed are made until we obtain all relevant information 
regarding the facts and circumstances that existed as of the acquisition date (the “measurement period”), not to exceed one year 
from the date of the acquisition. In the third quarter of 2015, we adopted ASU 2015-16, Simplifying the Accounting for Measurement-
Period Adjustments, which requires us to recognize measurement-period adjustments in the period in which we determine the 
amounts, including the effect on earnings of any amounts we would have recorded in previous periods if the accounting had been 
completed at the acquisition date.

Goodwill and Intangible Assets

Goodwill is the excess of the purchase price over the fair value of identifiable tangible and intangible assets acquired in 
business combinations. Goodwill is not amortized but are reviewed for impairment on an annual basis or more frequently if events 
and circumstances indicate the carrying amount may not be recoverable. Definite-lived intangible assets are amortized on a straight-
line basis and assigned useful economic lives of two to thirty years, depending on classification. The useful economic lives are 
evaluated on an annual basis.

We perform our annual assessment of possible impairment of goodwill as of October 1 of each year. We begin with the 
qualitative assessment of whether it is more likely than not that a reporting unit’s fair value is less than its carrying value before 
applying the two step goodwill impairment model described below. If it is determined through the qualitative assessment that a 
reporting unit’s fair value is more likely than not greater than its carrying value, the remaining impairment steps are unnecessary. 
Otherwise, we perform a comparison of the estimated fair value of the reporting unit to which the goodwill has been assigned to 
the sum of the carrying value of the assets and liabilities of that unit. If the sum of the carrying value of the assets and liabilities of 
a reporting unit exceeds the estimated fair value of that reporting unit, the carrying value of the reporting unit’s goodwill is reduced 
to its implied fair value through an adjustment to the goodwill balance, resulting in an impairment charge. We have three reporting 
units associated with our continuing operations: Travel Network, Airline Solutions and Hospitality Solutions. Based on our qualitative 
assessment, we did not record any goodwill impairment charges for the years ended December 31, 2016 and 2015. See Note 4, 
Goodwill and Intangible Assets, for additional information.

69

Definite-lived intangible assets are evaluated for impairment whenever events or changes in circumstances indicate that the 
carrying amount of definite lived intangible assets used in combination to generate cash flows largely independent of other assets 
may  not  be  recoverable.  If  impairment  indicators  exist  for  definite-lived  intangible  assets,  the  undiscounted  future  cash  flows 
associated with the expected service potential of the assets are compared to the carrying value of the assets. If our projection of 
undiscounted future cash flows is in excess of the carrying value of the intangible assets, no impairment charge is recorded. If our 
projection of undiscounted cash flows is less than the carrying value, the intangible assets are measured at fair value and an 
impairment charge is recorded based on the excess of the carrying value of the assets to its fair value. We did not record material 
intangible asset impairment charges for the years ended December 31, 2016, 2015 and 2014. See Note 4, Goodwill and Intangible 
Assets, for additional information.

Equity Method Investments

We utilize the equity method to account for our interests in joint ventures and investments in stock of other companies that 
we do not control but over which we exert significant influence. We periodically evaluate equity and debt investments in entities 
accounted for under the equity method for impairment by reviewing updated financial information provided by the investee, including 
valuation information from new financing transactions by the investee and information relating to competitors of investees when 
available. On July 1, 2015, we completed the acquisition of the remaining 65% interest in Abacus International Pte Ltd, now named 
Sabre Asia Pacific Pte Ltd (“SAPPL”), a former joint venture, which we previously accounted for under the equity method. In addition 
to the acquisition in SAPPL, we also own voting interests in various national marketing companies ranging from 20% to 49% , a 
voting interest of 40% in ESS Elektroniczne Systemy Spzedazy Sp. zo.o, and a voting interest of 20% in Sabre Bulgaria AD and 
Asiana Sabre, Inc. The carrying value of these investments in joint venture amounts to $22 million as of December 31, 2016.   

Capitalized Implementation Costs

We incur upfront costs to implement new customer contracts under our SaaS revenue model. We capitalize these costs, 
including (a) certain external direct costs of materials and services incurred to implement a customer contract and (b) payroll and 
payroll  related  costs  for  employees  who  are  directly  associated  with  and  devote  time  to  implementation  activities.  Capitalized 
implementation costs are amortized on a straight-line basis over the related contract term, ranging from three to ten years, as they 
are  recoverable  through  deferred  or  future  revenues  associated  with  the  relevant  contract.  These  assets  are  reviewed  for 
recoverability on a periodic basis or when an event occurs that could impact the recoverability of the assets, such as a significant 
contract modification or early renewal of contract terms. Recoverability is measured based on the future estimated revenue and 
direct costs of the contract compared to the capitalized implementation costs. Amortization of capitalized implementation costs, 
included in depreciation and amortization, totaled $37 million, $31 million and $36 million for the years ended December 31, 2016, 
2015 and 2014, respectively.

Deferred Customer Advances and Discounts

Deferred advances to customers and customer discounts are amortized in future periods as the related revenue is earned. 
The assets are reviewed for recoverability based on future contracted revenues and estimated direct costs of the contract. Contracts 
are priced to generate total revenues over the life of the contract that exceed any discounts or advances provided and any upfront 
costs incurred to implement the customer contract.

Income Taxes

Deferred income tax assets and liabilities are determined based on differences between financial reporting and income tax 
basis of assets and liabilities and are measured using the tax rates and laws in effect at the time of such determination. We regularly 
review our deferred tax assets for recoverability and a valuation allowance is provided when it is more likely than not that some 
portion or all of a deferred tax asset will not be realized. In assessing the need for a valuation allowance, we make estimates and 
assumptions regarding projected future taxable income, our ability to carry back operating losses to prior periods, the reversal of 
deferred tax liabilities and implementation of tax planning strategies. We reassess these assumptions regularly which could cause 
an increase or decrease to the valuation allowance resulting in an increase or decrease in the effective tax rate, and could materially 
impact our results of operations.

We recognize liabilities when we believe that an uncertain tax position may not be fully sustained upon examination by the 
tax  authorities.  Liabilities  are  recognized  for  uncertain  tax  positions  that  do  not  pass  a  two-step  approach  for  recognition  and 
measurement. First, we evaluate the tax position for recognition by determining if based solely on its technical merits, it is more 
likely than not to be sustained upon examination. Secondly, for positions that pass the first step, we measure the tax benefit as the 
largest amount which is more than 50% likely of being realized upon ultimate settlement. We recognize penalties and interest 
accrued related to income taxes as a component of the provision for income taxes.

70

Pension and Other Postretirement Benefits

We recognize the funded status of our defined benefit pension plans and other postretirement benefit plans in our consolidated 
balance sheets. The funded status is the difference between the fair value of plan assets and the benefit obligation as of the balance 
sheet date. The fair value of plan assets represents the cumulative contributions made to fund the pension and other postretirement 
benefit plans which are invested primarily in domestic and foreign equities and fixed income securities. The benefit obligation of 
our pension and other postretirement benefit plans are actuarially determined using certain assumptions approved by us. The 
benefit obligation is adjusted annually in the fourth quarter to reflect actuarial changes and may also be adjusted upon the adoption 
of  plan  amendments.  These  adjustments  are  initially  recorded  in  accumulated  other  comprehensive  income  (loss)  and  are 
subsequently amortized over the life expectancy of the plan participants as a component of net periodic benefit costs.

Equity-Based Compensation

We account for our stock awards and options by recognizing compensation expense, measured at the grant date based on 
the fair value of the award, on a straight-line basis over the award vesting period, giving consideration as to whether the amount 
of compensation cost recognized at any date is equal to the portion of grant date value that is vested at that date. With the adoption 
of ASU 2016-09, we recognize equity-based compensation expense net of any actual forfeitures.

We measure the grant date fair value of stock option awards as calculated by the Black-Scholes option-pricing model which 
requires certain subjective assumptions, including the expected term of the option, the expected volatility of our common stock, 
risk-free interest rates and expected dividend yield. The expected term is estimated by using the “simplified method” which is based 
on the midpoint between the vesting date and the expiration of the contractual term. We utilized the simplified method due to the 
lack of sufficient historical experience under our current grant terms. The expected volatility is based on both the historical volatility 
of our stock price as well as implied volatilities from exchange traded options on our stock. The expected risk-free interest rates 
are based on the yields of U.S. Treasury securities with maturities appropriate for the expected term of the stock options. The 
expected dividend yield was based on the calculated yield on our common stock at the time of grant assuming annual dividends 
totaling $0.52 per share for awards granted in 2016.

Foreign Currency

We remeasure foreign currency transactions into the relevant functional currency and record the foreign currency transaction 
gains or losses as a component of other, net in our consolidated statements of operations. We translate the financial statements 
of our non-U.S. dollar functional currency foreign subsidiaries into U.S. dollars in consolidation and record the translation gains or 
losses as a component of other comprehensive income (loss). Translation gains or losses of foreign subsidiaries related to divested 
businesses  are  reclassified  into  earnings  as  a  component  of  other,  net  in  our  consolidated  statements  of  operations  once  the 
liquidation of the respective foreign subsidiaries is substantially complete. The majority of our foreign subsidiaries related to divested 
businesses are classified as discontinued operations in our consolidated statements of operations.

71

Recent Accounting Pronouncements

In August 2016, the FASB issued an updated guidance on how companies present and classify certain cash receipts and 
cash payments in the statement of cash flows. The updated guidance is effective for fiscal years beginning after December 15, 
2017, and interim periods within those fiscal years for public business entities. Early adoption is permitted in any interim or annual 
period provided that the entire ASU is adopted. We early adopted this standard effective fourth quarter of 2016, which did not have 
a material impact on our consolidated financial statements. 

In March 2016, the FASB issued an updated guidance to simplify accounting for share–based payments. The amendments 
of the updated standard include, among other things, the requirement to recognize excess tax benefits (or deficiencies) through 
earnings, the election of a policy to either estimate forfeitures when determining periodic expense or recognize actual forfeitures 
when they occur, and an increase in the allowable income tax withholding from the minimum to the maximum statutory rate. The 
updated guidance is effective for fiscal years beginning after December 15, 2016, and interim periods within those years for public 
business entities. Early adoption is permitted in any interim or annual period provided that the entire ASU is adopted. We early 
adopted this updated guidance in the first quarter of 2016. See Note 1, Summary of Business and Significant Accounting Policies, 
to our consolidated financial statements.

In February 2016, the FASB issued an updated guidance requiring organizations that lease assets—referred to as "lessees"—
to recognize on the balance sheet the assets and liabilities for the rights and obligations created by those leases,when the lease 
has a term of more than 12 months.  The updated standard is effective for public companies for fiscal years, and interim periods 
within  those  fiscal  years,  beginning  after  December  15,  2018.  We  are  currently  evaluating  the  impact  of  this  standard  on  our 
consolidated financial statements.

In January 2016, the FASB issued an updated guidance on accounting for equity investments, financial liabilities under the 
fair value option, and the presentation and disclosure for financial instruments. Under this updated standard, entities must measure 
equity investments at fair value and recognize changes in fair value in net income. For equity investments without readily determinable 
fair values, entities have the option to either measure these investments at fair value or at cost adjust for changes in observable 
prices  less  impairment.  The  updated  guidance  does  not  apply  to  equity  method  investments  or  investments  in  consolidated 
subsidiaries. This  new  standard  is  effective  for  public  companies  for  annual  periods,  including  interim  periods,  beginning  after 
December 15, 2017. We do not expect that the adoption of this updated standard will have a material impact to our consolidated 
financial statements

In April 2015, the FASB issued new guidance on a customer's accounting for fees paid in a cloud computing arrangement. 
Prior to this standard, there was no specific guidance under GAAP on accounting for these fees from the customer's perspective. 
Under the new standard, customers will apply the same criteria as vendors to determine whether a cloud computing agreement 
contains a software license or is solely a service contract. This new standard is effective for public companies for annual periods, 
including interim periods, beginning after December 15, 2015. We adopted this standard prospectively in the first quarter of 2016, 
which did not have a material impact on our consolidated financial statements.

In August 2014, the FASB issued new guidance which requires management to assess a company's ability to continue as 
a going concern within one year from the financial statement issuance date and to provide related footnote disclosures in certain 
circumstances. The assessment is required to be performed for each reporting period including interim periods. The new standard 
applies to all companies and is effective for the annual period ending after December 15, 2016, and all annual and interim periods 
thereafter. We adopted this standard in the fourth quarter of 2016, and its adoption did not have an impact on our consolidated 
financial statements. 

In June 2014, the FASB issued final guidance that a performance target in a share-based payment that affects vesting and 
that could be achieved after the requisite service period should be accounted for as a performance condition. The guidance was 
issued to resolve diversity in practice. The standard is effective for annual and interim reporting periods beginning after December 15, 
2015. We adopted this standard in the first quarter of 2016, and its adoption did not have a material impact on our consolidated 
financial statements.

In May 2014, the FASB issued a comprehensive update to revenue recognition guidance that will replace current standards. 
Under the updated standard, revenue is recognized when a company transfers promised goods or services to customers in an 
amount that reflects the consideration that is expected to be received for those goods and services. The updated standard also 
requires additional disclosures on the nature, timing, and uncertainty of revenue and related cash flows. On July 9, 2015, the FASB 
approved to defer the effective date of the new standard which is now effective for annual and interim reporting periods beginning 
after December 15, 2017. Based on our initial assessment, we expect to adopt this new standard using the modified retrospective 
transition method that will result in a cumulative adjustment as of the date of the adoption. Upon initial evaluation, we believe the 
allocation of contract revenues between various products and solutions, and the timing of when those revenues are recognized will 
be  impacted  primarily  due  to  accounting  for  variable  consideration  within  the  standard. Additionally,  the  requirement  to  defer 
incremental costs to obtain a contract, and recognize them over the contract period or expected customer life will result in the 
recognition of a deferred charge on our balance sheet and will impact our Airline Solutions and Hospitality Solutions business. We 
are continuing to evaluate all of the provisions of each of these standards, and their impacts to our current accounting policies, 
processes, controls and systems.

72

2. Acquisitions

Airpas Aviation 

In April 2016, we completed the acquisition of Airpas Aviation, a software provider and consultancy company which offers  
route profitability and cost management software solutions. We acquired all of the outstanding stock and ownership interest of 
Airpas Aviation for net cash consideration of $9 million. Assets acquired and liabilities assumed were recorded at their estimated 
fair values as of the acquisition date. The preliminary allocation of purchase price includes $10 million of assets acquired, primarily 
consisting of $4 million of goodwill, not deductible for tax purposes, and $5 million of intangible assets. The intangible assets consist 
of $4 million of acquired customer relationships with a useful life of 10 years and $1 million of purchased technology with a useful 
life of 5 years. The preliminary purchase price allocation is subject to change, which is expected to be finalized in the first quarter 
of 2017. Airpas Aviation has been integrated and is managed as part of our Airline and Hospitality Solutions segment. The acquisition 
of Airpas Aviation did not have a material impact to our consolidated financial statements, and therefore pro forma information is 
not presented.

Trust Group

In January 2016, we completed the acquisition of the Trust Group, a central reservations, revenue management and hotel
marketing provider, expanding our presence in Europe, the Middle East, and Africa ("EMEA") and Asia Pacific ("APAC"). The net 
cash consideration for the Trust Group was $156 million. The acquisition was funded using proceeds from our 5.25% senior secured 
notes due in 2023 and cash on hand. The Trust Group has been integrated and is managed as part of our Airline and Hospitality 
Solutions segment. 

Preliminary Purchase Price Allocation

The preliminary purchase price allocation is subject to change for deferred income taxes, which is expected to be finalized 
in the first quarter of 2017. A summary of the acquisition price and fair values of assets acquired and liabilities assumed as of the 
date of acquisition is as follows (in thousands):

Cash and cash equivalents
Accounts receivable
Other current assets
Goodwill
Intangible assets:

Customer relationships
Purchased technology
Trademarks and brand names

Property and equipment, net
Current liabilities
Deferred income taxes
Total acquisition price

$

$

4,209
10,564
793
102,333

52,292
23,362
2,183
1,556
(11,152)
(25,766)
160,374

The goodwill recognized reflects expected synergies from combined operations and also the acquired assembled workforce 
of the Trust Group in EMEA and APAC. The goodwill recognized is assigned to our Airline and Hospitality Solutions segment and 
is not deductible for tax purposes. The weighted-average useful lives of the intangible assets acquired are 13 years for customer 
relationships, 2 years for purchased technology and 2 years for trademarks and brand names.

The acquisition of the Trust Group did not have a material impact to our consolidated financial statements, and therefore 

pro forma information is not presented.

Abacus

On July 1, 2015, we completed the acquisition of the remaining 65% interest in Abacus International Pte Ltd, a Singapore-
based business-to-business travel e-commerce provider that serves the Asia-Pacific region, which is now named Sabre Asia Pacific 
Pte Ltd ("SAPPL"). Prior to the acquisition, SAPPL was 65% owned by a consortium of 11 airlines and the remaining 35% was 
owned by us. Separately, SAPPL has signed new long-term agreements with the consortium of 11 airlines to continue to utilize the 
GDS. In the third and fourth quarters of 2015, SAPPL completed the acquisition of the remaining interest in three national marketing 
companies, Abacus Distribution Systems (Hong Kong), Abacus Travel Systems (Singapore) and Abacus Distribution Systems Sdn 
Bhd (Malaysia) (the “NMCs” and, together with SAPPL, “Abacus”). SAPPL previously owned noncontrolling interests in the NMCs. 
The net cash consideration for Abacus was $443 million. The acquisition was funded with a combination of cash on hand and a 
$70 million draw on the Prior Revolver, which has since been repaid.

73

Purchase Price Allocation

A summary of the acquisition price and estimated fair values of assets acquired and liabilities assumed as of the date of 
acquisition is as follows (in thousands), which includes estimates for contingent liabilities of $25 million related to tax uncertainties: 

Cash and cash equivalents
Accounts receivable, net
Other current assets
Intangible assets:

Customer relationships
Reacquired rights(1)
Purchased technology
Supplier agreements
Trademarks and brand names

Property and equipment, net
Other assets
Current liabilities
Noncurrent liabilities
Noncurrent deferred income taxes
Goodwill

Fair value of Sabre Corporation's previously held equity investment in SAPPL
Fair value of SAPPL's previously held equity investment in national marketing companies

$

65,641
49,099
12,522

319,000
113,500
14,000
13,000
4,000
6,402
66,423
(123,307)
(44,245)
(78,054)
292,267
710,248
(200,000)
(1,880)
508,368

Total acquisition price
______________________
(1) In connection with the acquisition of Abacus, we reacquired certain contractual rights that provided Abacus the exclusive 

$

right, within the Asia-Pacific region, to operate and profit from the Sabre GDS.

In connection with our acquisition of Abacus, we recognized a gain of $78 million for the year ended December 31, 2015, 
as a result of the remeasurement of our previously-held 35% equity interest in Abacus to its fair value as of the acquisition date. 
The fair value of the previously-held equity interest of $202 million in Abacus was estimated by applying a market approach and 
an income approach. The fair value measurement of the previously-held equity interest is based on significant inputs not observable 
in the market, and therefore represents Level 3 measurements (see Note 9, Fair Value, for a description of the fair value hierarchy). 
The fair value estimate for the previously-held equity interest is based on (i) a discount rate commensurate with the risks and 
inherent uncertainty in the business, (ii) an assumed long-term sustainable growth rate based on our most recent views of the long-
term outlook, and (iii) assumed financial multiples of reporting entities deemed to be similar to Abacus. In addition, we recognized 
a gain of $12 million for year the ended December 31, 2015, associated with the settlement of a pre-existing agreement between 
us and SAPPL related to data processing services. The $78 million remeasurement gain and the $12 million settlement gain are 
reflected in other, net in our consolidated statements of operations.

The goodwill recognized reflects expected synergies from combined operations and also the acquired assembled workforce 
of Abacus. The goodwill recognized is assigned to our Travel Network business and is not deductible for tax purposes. The useful 
lives of the intangible assets acquired are 20 years for customer relationships, 7 years for reacquired rights, 3 years for purchased 
technology, 7 years for supplier agreements and 2 years for trademarks and brand names. 

Abacus has been substantially integrated and is managed as part of our Travel Network segment. As part of the integration 
strategy  for Abacus,  management  evaluated  actions  to  optimize  the  investment’s  potential,  including  the  implementation  of  a 
restructuring plan to align the acquired business with Travel Network. This plan includes the elimination of redundant positions, 
centralization of key operations and termination of particular product offerings. Our restructuring accrual associated with this plan 
was $2 million and $7 million as of December 31, 2016 and December 31, 2015, respectively. We made payments of $1 million per 
year in 2016 and 2015 and adjusted the balance by $4 million in 2016 as a result of the reevaluation of our plan derived from a 
shift in the timing and strategy of originally contemplated actions.  The plan is expected to be substantially complete by the first 
quarter of 2017, and we currently do not expect to incur significant additional charges in connection with the plan. 

Unaudited Pro Forma Financial Information

The following unaudited pro forma results of operations information give effect to the acquisitions of Abacus as if it occurred 
on January 1, 2014. The unaudited pro forma results of operations information include adjustments to: (i) eliminate historical revenue 
and cost of revenue between us, SAPPL and the NMCs; (ii) remove historical amortization recognized by SAPPL associated with 
its upfront incentive consideration and software developed for internal use, which are replaced by acquired intangible assets; and 
(iii) add amortization expense associated with acquired intangible assets.

74

 The following unaudited pro forma results of operations information is presented in thousands:

Revenue
Income from continuing operations
Net income attributable to common stockholders

$

3,109,310 $
165,006
475,933

2,905,944
122,561
69,524

Year Ended December 31,

2015

2014

The unaudited pro forma financial information is for informational purposes only and is not necessarily indicative of what our 
financial performance would have been had the acquisition been completed on the date assumed nor is such unaudited pro forma 
combined financial information necessarily indicative of the results to be expected in any future period.

Genares

In  September  2014,  we  acquired  certain  assets  and  liabilities  of  Genares,  a  CRS  provider,  revenue  management  and 
marketing solutions to more than 2,300 independent and chain hotel properties worldwide. Under the transaction, we acquired the 
net assets of Genares for cash consideration of $32 million. The operating results of Genares have been included in our consolidated 
statement of operations and results of operations of our Airline and Hospitality Solutions segment from the date of the acquisition. 
Assets acquired and liabilities assumed were recorded at their estimated fair values using management’s best estimates, based 
in part on an independent valuation of the net assets acquired. The allocation of the purchase price includes $16 million of goodwill, 
which is deductible for tax purposes, $16 million of other intangible assets and $1 million of other net assets acquired. The other 
intangible assets consist primarily of $13 million of acquired customer relationships with a useful life of ten years and $2 million of 
non-compete agreements with a useful life of five years.

PRISM

In August  2012,  we  acquired  all  of  the  outstanding  stock  and  ownership  interests  of  PRISM  Group  Inc.  and  PRISM 
Technologies LLC (collectively “PRISM”), a leading provider of end to end airline contract business intelligence and decision support 
software. The acquisition added to our portfolio of products within Airline and Hospitality Solutions, allows for new relationships with 
airlines and added to our existing business intelligence capabilities. The purchase price was $116 million, of which $66 million was 
paid in August 2012 and $50 million, on a discounted basis, was contingent consideration paid in two annual installments. The first 
$27 million installment was paid in August 2013 and represented a holdback payment primarily for indemnification purposes. The 
second $27 million installment was paid in August 2014 and represented contingent consideration based on performance measures 
which were met. In addition, we paid a total of $6 million of contingent compensation to key employees in two installments of $3 
million each in August of 2013 and 2014. The contingent compensation was not considered part of the purchase price consideration.

3. Discontinued Operations

In the first quarter of 2015, we completed the divestiture of our Travelocity business through the sale of Travelocity.com and 
lastminute.com. Our Travelocity segment has no remaining operations subsequent to these dispositions. The financial results of 
our Travelocity business are included in net income from discontinued operations in our consolidated statements of operations for 
all periods presented. 

Travelocity.com—On January 23, 2015, we sold Travelocity.com to Expedia Inc. ("Expedia"), pursuant to the terms of an 
Asset Purchase Agreement (the “Travelocity Purchase Agreement”), dated January 23, 2015, by and among Sabre GLBL and 
Travelocity.com LP, and Expedia. The signing and closing of the Travelocity Purchase Agreement occurred contemporaneously. 
Expedia purchased Travelocity.com pursuant to the Travelocity Purchase Agreement for cash consideration of $280 million. The 
net assets of Travelocity.com disposed of primarily included a trade name with a carrying value of $55 million. We recognized a 
gain on sale of $143 million, net of tax, in the first quarter of 2015.

lastminute.com—On March 1, 2015, we sold lastminute.com to Bravofly Rumbo Group. The transaction was completed 
through the transfer of net liabilities as of the date of sale consisting primarily of a working capital deficit of $70 million, partially 
offset by assets sold including intangible assets of $27 million. We did not receive any cash proceeds or any other significant 
consideration in the transaction other than payments for specific services to be provided to the acquirer under a transition services 
agreement which concluded on March 31, 2016. Additionally, at the time of sale, the acquirer entered into a long-term agreement 
with us to continue to utilize our GDS for bookings, which generates incentive consideration paid by us to the acquirer. We recognized 
a gain on sale of $24 million, net of tax, in the first quarter of 2015.

Travel Partner Network—In February 2014, we completed a sale of assets associated with Travelocity Partner Network 
(“TPN”), a business-to-business private white label website offering, for $10 million in proceeds. Pursuant to the sale agreement, 
we were to receive two annual earn-out payments, totaling up to $10 million, if the purchaser exceeded certain revenue thresholds 
during the calendar years ending December 31, 2014 and 2015, which were not met. In connection with the sale, Travelocity entered 
into a Transition Services Agreement (“TSA”) with the acquirer to provide services to maintain the websites and certain technical 

75

and administrative functions for the acquirer until a complete transition occurs or the TSA terminates. Consideration received under 
both agreements has been allocated to the disposition and the services provided under the TSA; therefore, a significant portion of 
the upfront proceeds were deferred, based on fair value of the TSA services, and recognized as an offset to operating expense 
within discontinued operations as the services were provided through August 2015. We recognized a $3 million loss on disposition 
for the year ended December 31, 2014 in our results of discontinued operations.

Holiday Autos—On June 25, 2013, we sold certain assets of our Holiday Autos operations to a third party and, in November 
2013, completed the closing of the remainder of the Holiday Autos operations such that it represented a discontinued operation. 
Holiday Autos was a leisure car hire broker that offered pre-paid, low-cost car rentals in various markets, largely in Europe. In the 
second quarter of 2013, we recognized an $11 million loss, net of tax, on the sale of Holiday Autos. The loss includes the write-off 
of $39 million of goodwill and intangible assets attributed to Holiday Autos, with the goodwill portion determined based on Holiday 
Autos’ relative fair value to the Travelocity Europe reporting unit. The sale provided for us to receive two earn-out payments measured 
during the 12 month periods ending September 30, 2014 and 2015, totaling up to $12 million, based upon the purchaser exceeding 
certain booking thresholds as defined in the sale agreement. At the time of sale, we recognized a total of $6 million relative to these 
earn-out provisions. We received the first earn-out payment of $6 million in the fourth quarter of 2014. The second earn-out payment 
of $6 million was received in first quarter of 2016 and is included in Other, Net in results from operations. 

Financial Information of Discontinued Operations

The results of our discontinued operations are as follows (in thousands):

Revenue
Cost of revenue
Selling, general and administrative
Restructuring charges

Operating income (loss)

Other income (expense):

Gain (loss) on sale of businesses(1)
Other, net

Total other income (expense), net
Income (loss) from discontinuing operations before income taxes
Provision (benefit) for income taxes(2)
Net income (loss) from discontinued operations

______________________________________

Year Ended December 31,

2016

2015

— $
—
11,619
—
(11,619)

305
(1,025)
(720)
(12,339)
(17,888)
5,549

$

24,815
21,520
(23,077)
—
26,372

294,276
4,640
298,916
325,288
10,880
314,408

$

$

$

$

2014
328,835
113,092
273,195
1,785
(59,237)

—
(10,545)
(10,545)
(69,782)
(30,864)
(38,918)

(1)   The year ended December 31, 2015 includes $31 million of reclassified cumulative translation gains associated with our lastminute.com 

subsidiaries. See “Divestiture of lastminute.com—Cumulative Translation Adjustments” for additional information.

(2)  The year ended December 31, 2016 includes a $17 million tax benefit associated with the resolution of uncertain tax positions. The year 
ended December 31, 2015 includes a U.S. tax benefit of $93 million; see “Divestiture of lastminute.com—U.S. Tax Benefit” for additional 
information.

For the year ended December 31, 2015, selling, general and administrative includes a gain of $40 million as a result of the 
favorable final ruling from the Supreme Court of Hawaii and receipt of a cash refund related to our litigation of hotel occupancy 
taxes. See Note 15, Commitments and Contingencies, for additional information.

Divestiture of lastminute.com

Cumulative Translation Adjustments

Cumulative  translation  adjustment  (“CTA”)  gains  or  losses  of  foreign  subsidiaries  related  to  divested  businesses  are 
reclassified into earnings once the liquidation of the respective foreign subsidiaries is substantially complete. During the year ended 
December 31, 2015, we substantially completed the liquidation of our lastminute.com subsidiaries and, therefore, reclassified $19 
million, net of tax, of CTA gains from accumulated comprehensive income (loss) to our results of discontinued operations. 

U.S. Tax Benefit

We wrote off the remaining U.S. tax basis in goodwill and intangible assets during the fourth quarter of 2015, the period in 
which we completed the wind down of lastminute.com activities. As a result, we recognized a U.S. tax benefit of $93 million in our 
results of discontinued operations.

76

 
 
 
4. Goodwill and Intangible Assets

Changes  in  the  carrying  amount  of  goodwill  during  the  years  ended  December 31,  2016  and  2015  are  as  follows  (in 

thousands):

Balance as of December 31, 2014

Acquired
Adjustments(1)

Balance as of December 31, 2015

Acquired
Adjustments(1)

Balance as of December 31, 2016

________________________
(1)  Includes net foreign currency effects during the year.  

Travel Network
$ 1,812,500
287,349
(269)
2,099,580
4,894
68
$ 2,104,542

$

$

Airline and
Hospitality
Solutions

340,999
—
(148)
340,851
105,990
(2,936)
443,905

Total
Goodwill
$ 2,153,499
287,349
(417)
2,440,431
110,884
(2,868)
$ 2,548,447

The following table presents our intangible assets as of December 31, 2016 and 2015 (in thousands):

Acquired customer relationships
Trademarks and brand names
Reacquired rights
Purchased technology
Acquired contracts, supplier and

distributor agreements
Non-compete agreements
Total intangible assets

December 31, 2016

December 31, 2015

Gross
Carrying
Amount
$ 1,034,483
332,238
113,500
427,823

Accumulated
Amortization
$

(646,851) $
(114,430)
(24,481)
(366,456)

Net
Carrying
Amount

Gross
Carrying
Amount

$

387,632
217,808
89,019
61,367

978,763
330,054
113,500
403,524

Accumulated
Amortization
$

(561,876) $
(99,814)
(8,267)
(342,805)

37,600
15,025
$ 1,960,669

(18,953)
(14,061)
$ (1,185,232) $

18,647
964
775,437

37,600
15,025
$ 1,878,466

(15,494)
(13,657)
$ (1,041,913) $

Net
Carrying
Amount

416,887
230,240
105,233
60,719

22,106
1,368
836,553

Amortization expense relating to intangible assets subject to amortization totaled $143 million, $107 million and $96 million
for the year ended December 31, 2016, 2015 and 2014, respectively. Estimated amortization expense related to intangible assets 
subject to amortization for each of the five succeeding years and beyond is as follows (in thousands):  

2017
2018
2019
2020
2021
2022 and thereafter

Total

$

$

95,840
67,983
63,866
62,256
60,743
424,749
775,437  

77

 
 
5. Balance Sheet Components

Prepaid Expenses and Other Current Assets

Prepaid expenses and other current assets consist of the following (in thousands):

Prepaid Expenses
Value added tax receivable, net
Other

Prepaid Expenses and Other Current Assets

Property and Equipment, Net

Property and equipment, net consists of the following (in thousands):

Buildings and leasehold improvements
Furniture, fixtures and equipment
Computer equipment
Software developed for internal use

Accumulated depreciation and amortization

Property and equipment, net

Other Assets, Net

Other assets, net consist of the following (in thousands):

Capitalized implementation costs, net
Deferred customer discounts
Deferred upfront incentive consideration
Other

Other assets, net

Other Noncurrent Liabilities

Other noncurrent liabilities consist of the following (in thousands):

Tax receivable agreement
Pension and other postretirement benefits
Deferred revenue
Other

Other noncurrent liabilities

78

December 31,

2016

2015

61,539
26,244
817
88,600

$

$

46,177
28,830
6,160
81,167

December 31,

2016

144,604
35,525
288,982
1,271,059
1,740,170
(986,891)
753,279

$

$

2015

141,070
29,265
321,001
986,780
1,478,116
(850,587)
627,529

December 31,

2016

2015

249,317
212,065
125,289
86,488
673,159

$

$

206,429
212,037
109,943
113,805
642,214

December 31,

2016

2015

288,146
123,002
77,260
78,951
567,359

$

$

387,342
96,733
71,434
100,584
656,093

$

$

$

$

$

$

$

$

 
 
Accumulated Other Comprehensive Income

Accumulated other comprehensive income consists of the following (in thousands):

Defined benefit pension and other postretirement benefit plans
Unrealized loss on foreign currency forward contracts, interest rate swaps and available-

for-sale securities

Unrealized foreign currency translation gain

Total accumulated other comprehensive loss, net of tax

December 31,

2016
(105,036) $

(15,499)
(2,264)
(122,799) $

2015

(90,647)

(6,391)
(97)
(97,135)

$

$

The  amortization  of  actuarial  losses  and  periodic  service  credits  associated  with  our  retirement-related  benefit  plans  is 
included in selling, general and administrative expenses. See Note 8, Derivatives, for information on the income statement line 
items affected as the result of reclassification adjustments associated with derivatives.

6. Income Taxes

The components of pretax income from continuing operations, generally based on the jurisdiction of the legal entity, were 

as follows:

Components of pre-tax income:

Domestic
Foreign

Year Ended December 31,

2016

2015

2014

$

$

206,182
121,853
328,035

$

$

262,682
91,225
353,907

$

$

109,481
7,671
117,152

The provision for income taxes relating to continuing operations consists of the following:

Current portion:
Federal
State and Local
Non U.S.

Total current

Deferred portion:

Federal
State and Local
Non U.S.

Total deferred

Total provision for income taxes

Year Ended December 31,

2016

2015

2014

$

$

8,357
1,346
28,488
38,191

60,372
(4,352)
(7,566)
48,454
86,645

$

$

$

1,730
(6,249)
26,646
22,127

89,682
5,715
1,828
97,225
119,352

$

—
(10,099)
20,207
10,108

(10,852)
3,381
3,642
(3,829)
6,279

79

 
 
 
 
 
 
 
 
 
 
 
The provision for income taxes relating to continuing operations differs from amounts computed at the statutory federal 

income tax rate as follows:

Year Ended December 31,

Income tax provision at statutory federal income tax rate
State income taxes, net of federal benefit
Impact of non U.S. taxing jurisdictions, net
Non-taxable gain on remeasurement of previously-held investment in Abacus
Employee stock based compensation
Research tax credit
Tax receivable agreement
Valuation allowance
Other, net

Total provision for income taxes

2016
114,812
(1,964)
11,482
—
(34,789)
(9,817)
—
8
6,913
86,645

$

$

The components of our deferred tax assets and liabilities are as follows:

Deferred tax assets:

Accrued expenses
Employee benefits other than pension
Deferred revenue
Pension obligations
Tax loss carryforwards
Incentive consideration
Tax credit carryforwards
Suspended loss
Other

Total deferred tax assets

Deferred tax liabilities:

Depreciation and amortization
Software developed for internal use
Intangible assets
Write off of Intercompany Debt
Unrealized gains and losses
Currency translation adjustment
Non U.S. operations
Investment in partnership

Total deferred tax liabilities
Valuation allowance

Net deferred tax (liability) asset

2015
123,867
(1,263)
13,966
(27,279)
—
(3,857)
—
3,010
10,908
119,352

$

$

2014

41,003
(3,224)
30,476
—
—
(3,101)
22,982
(82,116)
259
6,279

As of December 31,

2016

2015

30,953
43,197
75,727
43,145
312,073
12,586
58,357
23,702
(562)
599,178

(42,238)
(286,653)
(173,838)
—
(5,050)
—
(760)
(9,788)
(518,327)
(74,523)
6,328

$

$

33,823
29,726
57,197
34,718
295,329
17,897
36,897
23,713
8,183
537,483

(24,938)
(232,924)
(189,600)
(35,544)
(13,622)
82
609
131
(495,806)
(80,775)
(39,098)

$

$

$

$

In the first quarter of 2016, we adopted ASU 2016-09, Improvements to Employee Share-Based Payment Accounting. In 
recent years, we have incurred significant excess tax benefits associated with settled equity-based awards that have not been 
recognized due to certain accounting policy elections we made under the previous accounting standard, combined with the significant 
amount  of  our  net  operating  loss  carryforwards. As  a  result  of  the  adoption  of ASU  2016-09,  we  recorded  a  cumulative  effect 
adjustment as of January 1, 2016 to increase retained earnings by $92 million with a corresponding increase to deferred tax assets 
in order to recognize excess tax benefits that can be used to reduce income taxes payable in the future. Effective January 1, 2016, 
excess tax benefits or deficiencies are recognized in our results of operations and are included in cash flows from operating activities 
in our statement of cash flows. For the year ended December 31, 2016, we recognized $35 million in excess tax benefits associated 
with employee equity-based awards, as a result of the adoption of this standard. There were no other material impacts to our 
consolidated financial statements as a result of adopting this updated standard.

80

 
 
 
 
We  pay  U.S.  income  taxes  on  the  earnings  of  non-U.S.  subsidiaries  unless  the  subsidiaries’  earnings  are  considered 
permanently  reinvested  outside  the  United  States. To  the  extent  that  the  non-U.S.  earnings  previously  treated  as  permanently 
reinvested are repatriated, the related U.S. tax liability may be reduced by any non-U.S. income taxes paid on these earnings. As 
of December 31, 2016, no provision has been made for the United States federal and state income taxes on certain outside basis 
differences, which primarily relate to accumulated unrepatriated foreign earnings of approximately $278 million. It is not practicable 
to estimate the unrecognized deferred tax liability for these earnings, as this liability is dependent upon future tax planning strategies.

As of December 31, 2016, we have U.S. federal net operating loss carryforwards ("NOLs") of approximately $721 million, 
which will expire between 2021 and 2035. Additionally, we have research tax credit carryforwards of approximately $35 million, 
which  will  expire  between  2019  and  2036  and  $26  million Alternative  Minimum Tax  (“AMT”)  credit  carry  forward  that  does  not 
expire. As a result of an ownership change during 2007 and 2015 (as defined in Section 382 of the Code) which imposes an annual 
limit on the ability of a corporation to use certain tax attributes), all of the U.S. tax NOLs and credit carryforwards are subject to an 
annual limitation on their ability to be utilized. However, we expect that Section 382 will not limit our ability to fully realize the tax 
benefits. We have state NOLs of $12 million which will expire between 2020 and 2035 and state research tax credit carryforwards 
of $10 million which will expire between 2023 and 2036. We have $283 million of deferred tax assets for NOL carryforwards related 
to certain non U.S. taxing jurisdictions that are primarily from countries with indefinite carryforward periods.

We regularly review our deferred tax assets for recoverability and a valuation allowance is provided when it is more likely 
than not that some portion or all of a deferred tax asset will not be realized.  The ultimate realization of deferred tax assets is 
dependent upon future taxable income during the periods in which those temporary differences become deductible.  In assessing 
the need for a valuation allowance for our deferred tax assets, we considered all available positive and negative evidence, including 
our ability to carry back operating losses to prior periods, the reversal of deferred tax liabilities, tax planning strategies and projected 
future taxable income. We maintained a state NOL valuation allowance of $3 million as of December 31, 2016 and 2015. For non-
U.S. deferred tax assets of our lastminute.com and other subsidiaries, we maintained a valuation allowance of $72 million and $81 
million as of December 31, 2016 and 2015, respectively. We reassess these assumptions regularly which could cause an increase 
or decrease to the valuation allowance. This could result in an increase or decrease in the effective tax rate which could materially 
impact our results of operations.

It is our policy to recognize penalties and interest accrued related to income taxes as a component of the provision for income 
taxes. During the years ended December 31, 2016 and 2015, we recognized expense of $5 million and $3 million respectively. 
During the year ended December 31, 2014, we recognized a benefit of $3 million. As of December 31, 2016 and 2015, we had 
cumulative accrued interest and penalties of approximately $22 million and $17 million, respectively.  

A reconciliation of the beginning and ending amount of unrecognized tax benefits, excluding interest and penalties, is as 

follows:

Balance at beginning of year

Additions for tax positions taken in the current year
Additions for tax positions of prior years
Additions for tax positions from acquisitions
Reductions for tax positions of prior years
Reductions for tax positions of expired statute of limitations
Settlements

Balance at end of year

Year Ended December 31,

2016

2015

2014

$

$

68,746
538
2,096
—
(17,706)
(3,743)
(600)
49,331

$

$

58,616
8,252
(786)
11,343
(4,599)
(3,456)
(624)
68,746

$

$

61,241
4,565
2,259
—
(43)
(2,439)
(6,967)
58,616

We present unrecognized tax benefits as a reduction to deferred tax assets for net operating losses, similar tax loss or a 
tax credit carryforward that is available to settle additional income taxes that would result from the disallowance of a tax position, 
presuming disallowance at the reporting date. The amount of unrecognized tax benefits that were offset against deferred tax assets 
was $32 million, $46 million and $40 million as of December 31, 2016, 2015, and 2014 respectively. 

As of December 31, 2016, 2015, and 2014, the amount of unrecognized tax benefits that, if recognized, would impact the 
effective tax rate was $49 million, $69 million and $56 million, respectively. We believe that it is reasonably possible that $3 million 
in unrecognized tax benefits may be resolved in the next twelve months.

81

In the normal course of business, we are subject to examination by taxing authorities throughout the world. The following 

table summarizes, by major tax jurisdiction, our tax years that remain subject to examination by taxing authorities:

Tax Jurisdiction

Years Subject to Examination

United Kingdom

Singapore

Texas

Uruguay

U.S. Federal

2013 - forward

2012 - forward

2012 - forward

2011 - forward

2007 - forward

We currently have ongoing audits in the United States (2011-2013), India (2003-2015), and Germany (2008-2013).  We do 
not expect that the results of these examinations will have a material effect on our financial condition or results of operations. With 
a few exceptions, we are no longer subject to income tax examinations by tax authorities for years prior to 2007.

Tax Receivable Agreement

Immediately prior to the closing of our initial public offering in April 2014, we entered into a tax receivable agreement (“TRA”) 
that provides the right to receive future payments by us to stockholders and equity award holders that were our stockholders and 
equity award holders, respectively, immediately prior to the closing of our initial public offering (collectively, the “Pre-IPO Existing 
Stockholders”). The future payments will equal 85% of the amount of cash savings, if any, in U.S. federal income tax that we and 
our subsidiaries realize as a result of the utilization of certain tax assets attributable to periods prior to our initial public offering, 
including federal net operating losses (“NOLs”), capital losses and the ability to realize tax amortization of certain intangible assets 
(collectively, the “Pre-IPO Tax Assets”). Consequently, stockholders who are not Pre-IPO Existing Stockholders will only be entitled 
to the economic benefit of the Pre-IPO Tax Assets to the extent of our continuing 15% interest in those assets. These payment 
obligations are our obligations and not obligations of any of our subsidiaries. The actual utilization of the Pre-IPO Tax Assets, as 
well as the timing of any payments under the TRA, will vary depending upon a number of factors, including the amount, character 
and timing of our and our subsidiaries’ taxable income in the future.

Based on current tax laws and assuming that we and our subsidiaries earn sufficient taxable income to realize the full tax 
benefits subject to the TRA, we estimate that future payments under the TRA relating to the Pre-IPO Tax Assets to total $387 million, 
excluding interest. The TRA payments accrue interest at a rate of LIBOR plus 1.00% beginning in April subsequent to the tax year 
in which the tax benefits are realized through the date of the benefit payment. The estimate of future payments considers the impact 
of Section 382 of the Code, which imposes an annual limit on the ability of a corporation that undergoes an ownership change to 
use its net operating loss carryforwards to reduce its liability. We do not anticipate any material limitations on our ability to utilize 
NOLs under Section 382 of the Code. We expect majority of the future payments under the TRA to be made over the next five 
years. As of December 31, 2016, the current portion of our TRA liability totaled $101 million, which includes accrued interest of 
approximately $1 million. We paid the current portion of the TRA liability in the first quarter of 2017. The remaining portion of $288 
million is included in other noncurrent liabilities in our consolidated balance sheet as of December 31, 2016. Payments under the 
TRA are not conditioned upon the parties’ continuing ownership of the company. Changes in the utility of the Pre-IPO Tax Assets 
will impact the amount of the liability recorded in respect of the TRA. Changes in the utility of these Pre-IPO Tax Assets are recorded 
in income tax expense and any changes in the obligation under the TRA are recorded in other expense.

82

7. Debt

As of December 31, 2016 and 2015, our outstanding debt included in our consolidated balance sheets totaled $3,446 million
and $3,360 million, respectively, net of debt issuance costs of $27 million and $30 million, respectively, and unamortized discounts 
of $6 million and $6 million, respectively. The following table sets forth the face values of our outstanding debt as of December 31, 
2016 and 2015 (in thousands):

Senior secured credit facilities:

Term A facility(1)
Term B facility

Incremental term loan facility

Term C facility
Revolver, $400 million(1)

Senior unsecured notes due 2016
5.375% senior secured notes due 2023
5.25% senior secured notes due 2023
Mortgage facility
Capital lease obligations

Face value of total debt outstanding
Less current portion of debt outstanding

Face value of long-term debt outstanding

______________________________

Rate

Maturity

2016

2015

December 31,

L + 2.50%
L + 3.00%
L + 3.50%
L + 3.00%
L + 2.50%
8.35%
5.375%
5.25%
5.80%

November 2018
February 2019
February 2019
December 2017
November 2018
March 2016
April 2023
November 2023
April 2017

$

585,000
1,420,896
282,354
49,313
—
—
530,000
500,000
79,741
31,190
3,478,494
(169,246)
$ 3,309,248

$

—
1,721,750
342,125
49,313
—
165,000
530,000
500,000
80,984
6,502
3,395,674
(190,687)
$ 3,204,987

(1)  The Term Loan A and the Revolver mature in July 2021 and include an accelerated maturity of November 19, 2018 if on November 19, 2018 the Term Loan B 

and Incremental Term Loan Facility have not been repaid in full or refinanced with a maturity date subsequent to July 18, 2021.

Senior Secured Credit Facilities

On July 18, 2016, Sabre GLBL entered into the Credit Agreement Amendments to provide for an incremental term loan under 
a new class with an aggregate principal amount of $600 million (the “Term Loan A”) and to replace the Prior Revolver (revolving 
credit facility of $405 million) with the Revolver, both of which mature in July 2021. The applicable margins for the Term Loan A and 
the New Revolver are 2.50% for Eurocurrency borrowings and 1.50% for base rate borrowings, with a step down to 2.25% for 
Eurocurrency borrowings and 1.25% for base rate borrowings if the Senior Secured Leverage Ratio (as defined in the Amended 
and Restated Credit Agreement) is less than 2.50 to 1.00. The Term Loan A and the Revolver include an accelerated maturity of 
November 19, 2018, if on November 19, 2018 the Term Loan B and Incremental Term Loan Facility have not been repaid in full or 
refinanced with a maturity date subsequent to July 18, 2021. The amount of the Revolver commitments available as a letter of credit 
subfacility was set at $150 million.

The proceeds of $597 million, net of $3 million discount on Term Loan A, were used to repay $350 million of outstanding 
principal on our Term Loan B and Incremental Term Loan Facility, on a pro rata basis, repay the $120 million outstanding balance 
on our  immediately prior to the execution of the Credit Agreement Amendments, and to pay $11 million in associated financing 
fees. We utilized the remaining proceeds for general corporate purposes. We recognized a $4 million loss on extinguishment of 
debt in connection with these transactions.

Sabre GLBL obligations under the Amended and Restated Credit Agreement are guaranteed by Sabre Holdings and each 
of  Sabre  GLBL’s  wholly-owned  material  domestic  subsidiaries,  except  unrestricted  subsidiaries.  We  refer  to  these  guarantors 
together with Sabre GLBL, as the Loan Parties. The Amended and Restated Credit Agreement is secured by (i) a first priority security 
interest on the equity interests in Sabre GLBL and each other Loan Party that is a direct subsidiary of Sabre GLBL or another Loan 
Party, (ii) 65% of the issued and outstanding voting (and 100% of the non-voting) equity interests of each wholly-owned material 
foreign  subsidiary  of  Sabre  GLBL  that  is  a  direct  subsidiary  of  Sabre  GLBL  or  another  Loan  Party,  and  (iii) a  blanket  lien  on 
substantially all of the tangible and intangible assets of the Loan Parties.

Under  the Amended  and  Restated  Credit Agreement,  the  loan  parties  are  subject  to  certain  customary  non-financial 
covenants, including certain restrictions on incurring certain types of indebtedness, creation of liens on certain assets, making of 
certain investments, and payment of dividends, as well as a maximum leverage ratio. Prior to July 18, 2016, this ratio applied if our 
revolver utilization exceeded a certain threshold and was calculated as senior secured debt (net of cash) to EBITDA, as defined 
by the credit agreement. The maximum ratio was 4.5 to 1.0 for 2015 and 4.0 to 1.0 until July 18, 2016. The definition of EBITDA is 
based on a trailing twelve months EBITDA adjusted for certain items including non-recurring expenses and the pro forma impact 
of cost saving initiatives. Pursuant to Credit Agreement Amendments, effective July 18, 2016, the maximum leverage ratio has been 
adjusted to be based on the Total Net Leverage Ratio (as defined in the Amended and Restated Credit Agreement) and we are 
required, at all times (no longer solely when a threshold amount of revolving loans or letters of credit were outstanding), to maintain 
a Total Net Leverage Ratio of less than 4.5 to 1.0.

83

 
 
We had no balance outstanding under the Revolver as of December 31, 2016 or under the Prior Revolver as of December 31, 
2015. We had outstanding letters of credit totaling $35 million and $25 million as of December 31, 2016 and 2015, respectively, 
which reduced our overall credit capacity under the Revolver and Prior Revolver.

Principal Payments

Principal payments on the Term Loan A are due on a quarterly basis equal to 1.25% of its initial aggregate principal amount 
during the first two years of its term and 2.50% of its initial aggregate principal amount during the next three years of its term. Term 
Loan B and the Incremental Term Loan Facility mature on February 19, 2019, and required principal payments in equal quarterly 
installments of 0.25% until the second quarter of 2016, which are no longer required subsequent to the Term Loan A refinance in 
the third quarter of 2016. Term Loan C matures on December 31, 2017. As a result of the April 2014 prepayment, quarterly principal 
payments on Term Loan C are no longer required. We are obligated to pay $17 million on September 30, 2017 and the remaining 
balance on December 31, 2017. For the year ended December 31, 2016, we made $26 million of scheduled principal payments.

We are also required to pay down the term loans by an amount equal to 50% of annual excess cash flow, as defined in our 
Amended and Restated Credit Agreement. This percentage requirement may decrease or be eliminated if certain leverage ratios 
are achieved. Based on our results for the year ended December 31, 2015, we were are not required to make an excess cash flow 
payment in 2016 and no excess cash flow payment is required in 2017 with respect to our results for the year ended December 
31, 2016. We are further required to pay down the term loan with proceeds from certain asset sales or borrowings as defined in 
the Amended and Restated Credit Agreement.

Interest

Borrowings under the Amended and Restated Credit Agreement bear interest at a rate equal to either, at our option: (i) the 
Eurocurrency rate plus an applicable margin for Eurocurrency borrowings as set forth below, or (ii) a base rate determined by the 
highest of (1) the prime rate of Bank of America, (2) the federal funds effective rate plus 1/2% or (3) LIBOR plus 1.00%, plus an 
applicable margin for base rate borrowings as set forth below. The Eurocurrency rate is based on LIBOR for all U.S. dollar borrowings 
and has a floor. We have elected the three-month LIBOR as the floating interest rate on all of our outstanding term loans except 
for a portion of our Term Loan B for which we elected the one-month LIBOR. Interest payments are due on the last day of each 
quarter. Interest on a portion of the outstanding loan is hedged with interest rate swaps (see Note 8, Derivatives).

Eurocurrency borrowings

Base rate borrowings

Term Loan A
Term Loan B
Incremental term loan facility
Term Loan C
Revolver, $400 million
________________________
(1)  Applicable margins do not reflect potential step downs which are determined by the Senior Secured Leverage Ratio. See 

Floor
—%
1.00%
1.00%
1.00%
N/A

Applicable Margin
1.50%
2.00%
2.50%
2.00%
1.50%

Applicable Margin(1)
2.50%
3.00%
3.50%
3.00%
2.50%

Floor
—%
2.00%
2.00%
2.00%
N/A

below for additional information.

Applicable margins for Term Loan B step up 25 basis points for any quarter if the Senior Secured Leverage Ratio is greater 
than or equal to 3.25 to 1.00. Applicable margins for Term Loan A and the Revolver step up by 25 basis points for any quarter if the 
Senior Secured Leverage Ratio is greater than or equal to 3.5 to 1.0. Applicable margins for all other borrowings under the Amended 
and Restated Credit Agreement step down 50 basis points for any quarter if the Senior Secured Leverage Ratio is less than or 
equal to 3.0 to 1.0.  Applicable margins increase to maintain a difference of not more than 50 basis points relative to future term 
loan extensions or refinancings. In addition, we are required to pay a quarterly commitment fee of 0.375% per annum for unused 
revolving commitments. The commitment fee may increase to 0.5% per annum if the Senior Secured Leverage Ratio is greater 
than 3.5 to 1.0.

Our  effective  interest  rates  on  borrowings  under  the  Amended  and  Restated  Credit  Agreement  for  the  years  ended 

December 31, 2016, 2015 and 2014, inclusive of amounts charged to interest expense, are as follows:

Including the impact of interest rate swaps
Excluding the impact of interest rate swaps

Year Ended December 31,

2016

2015

2014

4.72%
4.55%

4.48%
4.48%

5.43%
4.89%

84

 
 
Extinguishments and Amendments

In April 2014, we completed an initial public offering of our common stock and utilized the net proceeds to repay (i) $296 
million aggregate principal amount of our Term Loan C and (ii) $320 million aggregate principal amount of our senior secured notes 
due 2019 (“2019 Notes”) at a redemption price of 108.5% of the principal amount. As a result of the prepayments on Term Loan C 
and the 2019 Notes, we recorded an extinguishment loss of $31 million which includes a $27 million redemption premium on the 
2019 Notes.

In February 2014, we entered into a series of amendments to our Amended and Restated Credit Agreement (“Repricing 
Amendments”) which, among other amendments, reduced the applicable interest margins for Term Loan B and certain portions of 
the  Prior  Revolver. The  Repricing Amendments  also  extended  the  maturity  date  of  the  Extended  Revolver  and  increased  the 
availability under the Prior Revolver from $352 million to $405 million. As a result of the Repricing Amendments, we recorded a $3 
million loss on the extinguishment of debt.

Senior Secured Notes due 2023

In April 2015, we issued $530 million senior secured notes due in April 2023 with a stated interest rate of 5.375% and received 
proceeds of $522 million, net of underwriting fees and commissions. We used the proceeds to redeem all of the $480 million principal 
of the 2019 Notes, pay the 6.375% redemption premium of $31 million and a make whole premium of $2 million, resulting in an 
extinguishment loss of $33 million. The remaining proceeds, combined with cash on hand, were used to pay accrued but unpaid 
interest of $19 million.

In November 2015, we issued $500 million senior secured notes due in 2023 with a stated interest rate of 5.25%. The net 
proceeds of $494 million, net of underwriting fees and commissions, were used to repay $235 million of the $400 million 2016 Notes 
(as defined below), pay a $5 million make-whole premium on the 2016 Notes and pay $5 million of accrued but unpaid interest. In 
addition, we used the net proceeds to repurchase 3,400,000 shares of our common stock totaling $99 million. The excess net 
proceeds, together with cash on hand, were applied to fund the acquisition of the Trust Group, which was completed in January 
2016. As a result of the prepayment on the 2016 Notes, we recorded an extinguishment loss of $6 million, which includes $1 million
of unamortized discount and the make-whole premium.

The senior secured notes due 2023 were issued by Sabre GLBL and are guaranteed by Sabre Holdings and each of Sabre 
GLBL’s existing and subsequently acquired or organized subsidiaries that are borrowers under or guarantors of our senior secured 
credit facilities. The senior secured notes due 2023 are secured by a first priority security interest in substantially all present and 
after  acquired  property  and  assets  of  Sabre  GLBL  and  the  guarantors  of  the  notes,  which  also  constitutes  collateral  securing 
indebtedness under our senior secured facilities on a first priority basis.

Senior Unsecured Notes Due 2016

In  March  2016,  the  remaining  principal  balance  of  $165  million  of  our  senior  unsecured  notes  matured.  We  repaid  this 

remaining balance on the senior unsecured notes with a draw on our Prior Revolver and cash on hand.

Mortgage Facility

We have $80 million outstanding under a mortgage facility for the buildings, land and furniture and fixtures located at our 
headquarters facilities in Southlake, Texas. The mortgage facility bears interest at a rate of 5.7985% per annum and matures on 
April 1, 2017. The mortgage facility includes certain customary non-financial covenants, including restrictions on incurring liens 
other than permitted liens, dissolving the borrower or changing our business, forgiving debt, changing our principal place of business 
and transferring the property. As of December 31, 2016, we are in compliance with all covenants under the mortgage facility.

Aggregate Maturities

As of December 31, 2016, aggregate maturities of our long-term debt were as follows (in thousands):

Years Ending December 31,
2017
2018
2019
2020
2021
Thereafter
Total

85

Amount

169,246
564,385
1,710,495
4,368
—
1,030,000
3,478,494

$

$

 
 
8. Derivatives

Hedging Objectives—We are exposed to certain risks relating to ongoing business operations. The primary risks managed 
by using derivative instruments are foreign currency exchange rate risk and interest rate risk. Forward contracts on various foreign 
currencies are entered into to manage the foreign currency exchange rate risk on operational exposure denominated in foreign 
currencies.  Interest  rate  swaps  are  entered  into  to  manage  interest  rate  risk  associated  with  our  floating-rate  borrowings.  In 
accordance with authoritative guidance on accounting for derivatives and hedging, we designate foreign currency forward contracts 
as cash flow hedges on operational exposure and interest rate swaps as cash flow hedges of floating-rate borrowings.

Cash Flow Hedging Strategy—To protect against the reduction in value of forecasted foreign currency cash flows, we hedge 
portions of our revenues and expenses denominated in foreign currencies with forward contracts. For example, when the dollar 
strengthens significantly against the foreign currencies, the decline in present value of future foreign currency expense is offset by 
losses in the fair value of the forward contracts designated as hedges. Conversely, when the dollar weakens, the increase in the 
present value of future foreign currency expense is offset by gains in the fair value of the forward contracts.

We enter into interest rate swap agreements to manage interest rate risk exposure. The interest rate swap agreements 
modify our exposure to interest rate risk by converting floating-rate debt to a fixed rate basis, thus reducing the impact of interest 
rate changes on future interest expense and net earnings. These agreements involve the receipt of floating rate amounts in exchange 
for fixed rate interest payments over the life of the agreements without an exchange of the underlying principal amount.

For derivative instruments that are designated and qualify as cash flow hedges, the effective portion of the gain or loss on 
the derivative instrument is reported as a component of other comprehensive income (loss) (“OCI”) and reclassified into earnings 
in  the  same  line  item  associated  with  the  forecasted  transaction  and  in  the  same  period  or  periods  during  which  the  hedged 
transaction affects earnings. The remaining gain or loss on the derivative instrument in excess of the cumulative change in the 
present  value  of  future  cash  flows  of  the  hedged  item,  if  any  (ineffective  portion),  and  hedge  components  excluded  from  the 
assessment of effectiveness, are recognized in the Other, net in the consolidated statements of operations during the current period. 
Derivatives not designated as hedging instruments are carried at fair value with changes in fair value reflected in the consolidated 
statement of operations.

Forward Contracts— In order to hedge our operational exposure to foreign currency movements, we are a party to certain 
foreign currency forward contracts that extend until December 2017. We have designated these instruments as cash flow hedges. 
No hedging ineffectiveness was recorded in earnings relating to the forward contracts during the years ended December 31, 2016, 
2015 and 2014. As of December 31, 2016, we estimate that $7 million in losses will be reclassified from other comprehensive 
income (loss) to earnings over the next 12 months.

As of December 31, 2016 and 2015, we had the following unsettled purchased foreign currency forward contracts that were 
entered into to hedge our operational exposure to foreign currency movements (in thousands, except for average contract rates):

Buy Currency
Australian Dollar
Euro
British Pound Sterling
Indian Rupee
Polish Zloty
Singapore Dollar

Buy Currency
US Dollar
US Dollar
Australian Dollar
Euro
British Pound Sterling
Indian Rupee
Polish Zloty

December 31, 2016 Outstanding Notional Amount

Sell Currency
US Dollar
US Dollar
US Dollar
US Dollar
US Dollar
US Dollar

Foreign Amount

USD Amount

Average Contract
Rate

17,000
1,800
17,750
1,174,500
258,250
47,700

12,574
2,031
23,691
16,786
64,778
34,383

0.7396
1.1283
1.3347
0.0143
0.2508
0.7208

December 31, 2015 Outstanding Notional Amount

Sell Currency
Australian Dollar
Euro
US Dollar
US Dollar
US Dollar
US Dollar
US Dollar

Foreign Amount

USD Amount

Average Contract
Rate

2,080
2,870
1,260
2,870
18,075
1,880,500
226,500

1,570
3,169
939
3,122
27,415
27,736
59,120

0.7548
1.1042
0.7452
1.0878
1.5167
0.0147
0.2610

86

Interest Rate Swap Contracts—Interest rate swaps outstanding at December 31, 2016 and matured during the years ended 

December 31, 2016, 2015 and 2014 are as follows:

Outstanding:

Matured:

Notional Amount
$750 million
$750 million
$400 million
$350 million
$750 million

Interest Rate
Received
1 month LIBOR
1 month LIBOR
1 month LIBOR
1 month LIBOR
1 month LIBOR

Interest Rate
Paid
2.19%
2.61%
2.03%
2.51%
1.48%

Effective Date
December 30, 2016
December 29, 2017
July 29, 2011
April 30, 2012
December 31, 2015

Maturity Date
December 29, 2017
December 31, 2018
September 30, 2014
September 30, 2014
December 30, 2016

In December 2014, we entered into forward starting interest rate swaps to hedge interest payments associated with $750 
million of floating-rate liabilities on the notional amounts of a portion of our senior secured debt. We have designated these interest 
rate swaps as cash flow hedges. The total notional amount outstanding is $750 million in each of 2016, 2017 and 2018. There was 
no material hedge ineffectiveness for the year ended December 31, 2016. The effective portion of changes in the fair value of the 
interest rate swaps is reported as a component of other comprehensive income (loss) and reclassified into earnings in the same 
line item associated with the forecasted transaction and in the same period or periods during which the hedged transaction affects 
earnings. The fair value of these interest rate swaps is a $16 million liability at December 31, 2016, of which $8 million is included 
in other current liabilities and $8 million is included in other noncurrent liabilities in our consolidated balance sheet.

In January 2013, our then outstanding swaps, which matured on September 30, 2014, were not designated in a cash flow 
hedging relationship because we no longer qualified for hedge accounting treatment following the amendment and restatement of 
our senior secured credit facility in February 2013. Derivatives not designated as hedging instruments are carried at fair value with 
changes in fair value recognized in the consolidated statements of operations. The adjustments to fair value of our matured interest 
rate swaps for the year ended December 31, 2014 were not material to our results of operations. For the year ended December 31, 
2014, we reclassified losses of $11 million ($7 million, net of tax) from OCI to interest expense related to the derivatives that no 
longer qualified for hedge accounting. No such adjustments were made during the years ended December 31, 2016 and 2015.  

The estimated fair values of our derivatives designated as hedging instruments as of December 31, 2016 and 2015 are as 

follows (in thousands):

Derivatives Designated as Hedging Instruments
Foreign exchange contracts
Interest rate swaps
Interest rate swaps

Consolidated Balance Sheet Location
Other accrued liabilities
Other accrued liabilities
Other noncurrent liabilities

Fair Value as of December 31,

2016

2015

$

$

7,360
8,345
7,339
23,044

$

$

1,759
3,912
9,822
15,493

Derivative Liabilities

The effects of derivative instruments, net of taxes, on OCI for the years ended December 31, 2016, 2015 and 2014 are as 

follows (in thousands):

Derivatives in Cash Flow Hedging Relationships
Foreign exchange contracts
Interest rate swaps
Total loss

Derivatives in Cash Flow Hedging Relationships

Foreign exchange contracts
Interest rate swaps
Total

Income Statement Location
Cost of revenue
Interest Expense

87

Amount of (Loss) Gain
Recognized in OCI on Derivative, Effective Portion

Year Ended December 31,

2016

2015

2014

$

$

(6,413) $
(3,446)
(9,859) $

(5,505) $
(7,939)
(13,444) $

(7,836)
(961)
(8,797)

Amount of Loss (Gain) Reclassified from Accumulated 
OCI into Income, Effective Portion

Year Ended December 31,

2016

2015

2014

$

$

1,991
2,336
4,327

$

$

10,646
—
10,646

$

$

2,902
7,750
10,652

 
 
 
 
 
 
 
 
 
 
 
 
9. Fair Value Measurements

Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction 
between  market  participants  at  the  measurement  date  in  the  principal  or  most  advantageous  market  for  that  asset  or  liability. 
Guidance on fair value measurements and disclosures establishes a valuation hierarchy for disclosure of inputs used in measuring 
fair value defined as follows:

Level 1—Inputs are unadjusted quoted prices that are available in active markets for identical assets or liabilities.

Level 2—Inputs include quoted prices for similar assets and liabilities in active markets and quoted prices in non-active 
markets, inputs other than quoted prices that are observable, and inputs that are not directly observable, but are corroborated by 
observable market data.

Level 3—Inputs that are unobservable and are supported by little or no market activity and reflect the use of significant 

management judgment.

The classification of a financial asset or liability within the hierarchy is determined based on the least reliable level of input 
that is significant to the fair value measurement. In determining fair value, we utilize valuation techniques that maximize the use of 
observable inputs and minimize the use of unobservable inputs to the extent possible. We also consider the counterparty and our 
own non-performance risk in our assessment of fair value.

Assets and Liabilities that are Measured at Fair Value on a Recurring Basis

Available-for-sale Securities—Our available-for-sale securities include securities of a publicly-traded non-U.S. entity. The 
fair value of these securities is obtained from market quotes as of the last day of the period. We substantially completed the sale 
of our available-for-sale securities and the gain recognized, net of tax, was not material to our consolidated results of operations 
for the year ended December 31, 2016. 

Foreign Currency Forward Contracts—The fair value of the foreign currency forward contracts was estimated based upon 
pricing models that utilize Level 2 inputs derived from or corroborated by observable market data such as currency spot and forward 
rates.

Interest Rate Swaps—The fair value of our interest rate swaps are estimated using a combined income and market-based 
valuation methodology based upon Level 2 inputs including credit ratings and forward interest rate yield curves obtained from 
independent pricing services reflecting broker market quotes.

Pension Plan Assets—See Note 13, Pension and Other Postretirement Benefit Plans, for fair value information on our pension 

plan assets.

The following tables present the fair value of our assets (liabilities) that are required to be measured at fair value on a recurring 

basis as of December 31, 2016 and 2015 (in thousands):

Derivatives:

Foreign currency forward contracts
Interest rate swap contracts

Total

Available-for-sale securities
Derivatives:

Foreign currency forward contracts
Interest rate swap contracts

Total

December 31, 2016

Level 1

Level 2

Level 3

Fair Value at Reporting Date Using

$

$

(7,360) $

(15,684)
(23,044) $

— $
—
— $

(7,360) $

(15,684)
(23,044) $

December 31, 2015
36,711
$

Fair Value at Reporting Date Using

Level 1

Level 2

Level 3

$

36,711

$

— $

(1,759)
(13,734)
21,218

$

—
—
36,711

$

(1,759)
(13,734)
(15,493) $

$

—
—
—

—

—
—
—

There were no transfers between Levels 1 and 2 within the fair value hierarchy for the years ended December 31, 2016 

and 2015.

88

 
 
 
 
 
 
 
 
 
 
 
 
Assets that are Measured at Fair Value on a Nonrecurring Basis

As described in Note 1, Summary of Business and Significant Accounting Policies, our impairment review of goodwill is 
performed annually, as of October 1 of each year. In addition, goodwill, property and equipment and intangible assets are reviewed 
for impairment if events and circumstances indicate that their carrying amounts may not be recoverable.

We perform our annual assessment of possible impairment of goodwill as of October 1 of each year. We begin with the 
qualitative assessment of whether it is more likely than not that a reporting unit’s fair value is less than its carrying value before 
applying the two step goodwill impairment model. If it is determined through the qualitative assessment that a reporting unit’s fair 
value is more likely than not greater than its carrying value, the remaining impairment steps are unnecessary. If it is determined 
that a reporting unit’s fair value is less than its carrying value, the fair values used in our goodwill impairment analysis are estimated 
using a combined approach based upon discounted future cash flow projections and observed market multiples for comparable 
businesses. The cash flow projections are based upon Level 3 inputs, including risk adjusted discount rates, future booking and 
transaction volume levels, future price levels, rates of growth in our consumer and corporate direct booking businesses, rates of 
increase in operating expenses, cost of revenue and taxes. Additionally, in accordance with authoritative guidance on fair value 
measurements, we make a number of assumptions including market participants, the principal markets and highest and best use 
of the reporting units.

Other Financial Instruments

The carrying value of our financial instruments including cash and cash equivalents, and accounts receivable approximates 
their fair values. The fair values of our senior unsecured notes due 2016, senior secured notes due 2023 and term loans under our 
Amended and Restated Credit Agreement are determined based on quoted market prices for a similar liability when traded as an 
asset in an active market, a Level 2 input. The outstanding principal balance of our mortgage facility approximated its fair value as 
of December 31, 2016 and 2015. The fair values of the mortgage facility were determined based on estimates of current interest 
rates for similar debt, a Level 2 input.

The following table presents the fair value and carrying value of all our notes and term loans under our Amended and Restated 

Credit Agreement as of December 31, 2016 and 2015 (in thousands):

Financial Instrument
Term Loan A
Term Loan B
Incremental Term Loan Facility - Term Loan B
Term Loan C
Revolver, $400M
Senior Unsecured Notes Due 2016
Senior Secured Notes Due 2023
Senior Secured Notes Due 2023

Fair Value at December 31,

Carrying Value at December 31,

$

2016
583,538
1,435,993
283,413
49,436
—
—
542,919
515,000

2015

$

— $

1,705,609
339,559
49,251
—
165,804
528,013
494,375

2016
582,595
1,417,616
282,354
49,237
—
—
530,000
500,000

$

2015

—
1,716,048
342,125
49,157
—
164,628
530,000
500,000

10. Redeemable Preferred Stock and Stockholders’ Equity

Initial and Secondary Public Offerings

On April 23, 2014, we closed our initial public offering of our common stock in which we sold 39,200,000 shares, and on 
April 25, 2014, the underwriters exercised in full their overallotment option which resulted in the sale of an additional 5,880,000
shares of our common stock. Our shares of common stock were sold at an initial public offering price of $16.00 per share, which 
generated $672 million of net proceeds from the offering after deducting underwriting discounts and commissions and offering 
expenses.

We used the net proceeds from this offering to repay (i) $296 million aggregate principal amount of our term loans and (ii) 
$320 million aggregate principal amount of our senior secured notes due in 2019 at a redemption price of 108.5% of the principal 
amount. We also used the net proceeds from our offering to pay the $27 million redemption premium and $13 million in accrued 
but unpaid interest on the senior secured notes due in 2019. We used the remaining portion of the net proceeds from our offering 
to pay a $21 million fee, in the aggregate, to TPG Global, LLC (“TPG”) and Silver Lake Management Company (“Silver Lake”) 
pursuant to a management services agreement (the “MSA”), which was thereafter terminated.

During the year ended December 31, 2016 and 2015, certain of our stockholders sold an aggregate of 20,000,000 and 
103,970,000 shares, respectively, of our common stock through secondary public offerings. In connection with one of these offerings, 
we repurchased 3,400,000 shares totaling $99 million from the underwriter of the offering during the year ended December 31, 
2015. We did not receive any proceeds from the secondary public offerings.

89

 
During the year ended December 31, 2016, we repurchased 3,980,672 shares totaling $100 million of our common stock 

under the share repurchase program.

Redeemable Preferred Stock

Prior to the closing of our initial public offering, we amended our Certificate of Incorporation and exercised our right to redeem 
all of our Series A Cumulative Preferred Stock. The amendment to our Certificate of Incorporation modified the redemption feature 
of the Series A Cumulative Preferred Stock to allow for settlement using cash, shares of our common stock or a mix of cash and 
shares of our common stock. Upon the closing of our initial public offering, we redeemed all of our outstanding shares of Series A 
Cumulative Preferred Stock, including accumulated but unpaid dividends, in exchange for 40,343,529 shares of our common stock, 
which were delivered pro rata to the holders thereof. Each share of Series A Preferred Stock accumulated dividends at an annual 
rate of 6%. No cash dividends were paid since the inception of the Series A Preferred Shares.

Common Stock Dividends

We paid a quarterly cash dividend on our common stock of $0.13 per share, totaling $144 million, and $0.09 per share, 
totaling $99 million, during the year ended December 31, 2016 and 2015, respectively. In the six months ended December 31, 
2014, we paid a quarterly cash dividend of $0.09 per share of our common stock totaling $48 million. No dividends were declared 
or paid in the six months ended June 30, 2014.

Our board of directors has declared a cash dividend of $0.14 per share of our common stock, which will be paid on March 

30, 2017 to stockholders of record as of March 21, 2017. 

11. Equity-Based Awards

As  of  December 31,  2016,  our  outstanding  equity-based  compensation  plans  and  agreements  include  the  Sovereign 
Holdings,  Inc.  Management  Equity  Incentive  Plan  (“Sovereign  MEIP”),  the  Sovereign  Holdings,  Inc.  2012  Management  Equity 
Incentive Plan (“Sovereign 2012 MEIP”), the Sabre Corporation 2014 Omnibus Incentive Compensation Plan (the “2014 Omnibus 
Plan”), and the Sabre Corporation 2016 Omnibus Incentive Compensation Plan (the “2016 Omnibus Plan”). Our 2016 Omnibus 
Plan serves as successor to the 2014 Omnibus Plan, the Sovereign MEIP and Sovereign 2012 MEIP and provide for the issuance 
of  stock  options,  restricted  shares,  restricted  stock  units  (“RSUs”),  performance-based  RSU  awards  (“PSUs”),  cash  incentive 
compensation  and  other  stock-based  awards. Outstanding  awards  under  the  2014  Omnibus  Plan,  the  Sovereign  MEIP  and 
Sovereign 2012 MEIP continue to be subject to the terms and conditions of their respective plan.

We initially reserved 10,000,000 shares and 13,500,000 shares of our common stock for issuance under our 2016 and 2014 
Omnibus Plans, respectively.  In addition, we added 2,956,465 shares that were reserved but not issued under the Sovereign MEIP 
and Sovereign 2012 MEIP plans to the 2014 Omnibus Plan reserves, for a total of 16,456,465 authorized shares of common stock 
for issuance. Time-based options granted under the 2016 and 2014 Omnibus Plans generally vest over a four year period with 25% 
vesting at the end of year one and the remaining vest quarterly thereafter. RSUs generally vest over a four year period with 25%
vesting annually. PSUs generally vest over a four year period with 25% vesting annually dependent upon the achievement of certain 
company-based performance measures. Each reporting period, we assess the probability assumption and, if there is an adjustment, 
record the cumulative effect of the adjustment in the current reporting period. Options granted are exercisable up to 10 years. Stock-
based compensation expense totaled $49 million, $30 million and $20 million for the years ended December 31, 2016, 2015 and 
2014, respectively.

Long-term cash incentive compensation is provided through the Long-Term Stretch Program (“LTSP”), which was initially 
adopted under the 2014 Omnibus Plan, for certain senior executives and key employees. The LTSP provides for cash incentive 
compensation if certain company-based performance measures are achieved over the three-year period ending December 31, 
2017. If these performance measures are achieved, the cash incentive to be received by the participants is determined in part by 
the average closing price of our common stock in January 2018. As of December 31, 2016, we do not consider the achievement 
of the performance measures to be probable and therefore have not accrued any amounts associated with the LTSP.

The fair value of the stock options granted was estimated at the date of grant using the Black-Scholes option pricing model 

with the following weighted-average assumptions:

Exercise price
Average risk-free interest rate
Expected life (in years)
Implied volatility
Dividend yield

Year Ended December 31,

2016

2015

2014

$

27.12

$

22.64

$

1.81%
6.11
23.44%
1.92%

1.75%
6.11
27.29%
1.60%

16.82

1.96%
6.11
33.28%
2.14%

90

 
 
The following table summarizes the stock option award activities under our outstanding equity based compensation plans 

and agreements for the year ended December 31, 2016.

Weighted-Average

Outstanding at December 31, 2015(2)

Granted
Exercised
Cancelled

Remaining
Contractual
Term (years)

Aggregate
Intrinsic Value 
(in thousands) (1)

(cid:25)(cid:17)(cid:23)(cid:3) (cid:7)

167,279

Quantity

Exercise Price

$

9,965,532
1,175,764
(5,044,409)
(281,008)
5,815,879
3,100,324

11.19
27.12
7.69
17.66
17.18
13.00

Outstanding at December 31, 2016(2)
Vested and exercisable at December 31, 2016
______________________
(1)  Aggregate intrinsic value is calculated as the difference between the exercise price of the underlying stock options awards 

(cid:26)(cid:17)(cid:22)(cid:3) (cid:7)
(cid:25)(cid:17)(cid:22)(cid:3) (cid:7)

45,199
37,046

$
$

and the closing price of our common stock of $24.95 on December 31, 2016.

(2)  Includes performance-based stock options granted in 2008 under the Sovereign MEIP. The vesting of these performance-
based stock options was contingent upon a liquidity event which occurred in the first quarter of 2015.  As a result of the liquidity 
event, we recognized expense of $3 million during the year ended December 31, 2015.

For the years ended December 31, 2016, 2015 and 2014, the total intrinsic value of stock options exercised totaled $97 
million, $199 million and $53 million, respectively.  The weighted-average fair values of options grants were $5.45, $5.50, and $4.65
during  the  years  ended  December 31,  2016,  2015  and  2014,  respectively. As  of  December 31,  2016,  we  have  $12  million  in 
unrecognized compensation expense associated with stock options that will be recognized over a weighted-average period of  2.4 
years.

The following table summarizes the activities for our RSUs for the year ended December 31, 2016.  

Unvested at December 31, 2015

Granted
Vested
Cancelled

Unvested at December 31, 2016

Quantity

1,897,951
2,775,567
(609,802)
(217,385)
3,846,331

$

$

Weighted-Average
Grant Date 
Fair Value

19.58
27.28
19.16
22.35
25.05

The total fair value of RSUs vested, as of their respective vesting dates, was $17 million, $10 million, and $3 million during 
the years ended December 31, 2016, 2015 and 2014, respectively. As of December 31, 2016, we have approximately $77 million 
in unrecognized compensation expense associated with RSUs that will be recognized over a weighted average period of 3.0 years. 

The following table summarizes the activities for our PSUs for the year ended December 31, 2016. 

Unvested at December 31, 2015

Granted
Vested
Cancelled

Unvested at December 31, 2016

Quantity

2,119,916
826,478
(724,741)
(129,498)
2,092,155

$

$

Weighted-Average
Grant Date 
Fair Value

17.63
27.79
16.23
20.50
21.94

The total fair value of PSUs vested, as of their respective vesting dates, was $20 million, $11 million and $6 million during 
the years ended December 31, 2016, 2015 and 2014, respectively. The recognition of compensation expense associated with PSUs 
is  contingent  upon  the  achievement  of  annual  company-based  performance  measures.  As  of  December 31,  2016,  we  had 
unrecognized compensation expense associated with PSUs of $13 million, $11 million and $6 million for the annual measurement 
periods ending December 31, 2017, 2018 and 2019, respectively.

Cancelled Travelocity Plans—During the years 2010 through 2012, we adopted various equity-based compensation plans 
associated with the equity of Travelocity.com LLC, a subsidiary related to our discontinued Travelocity segment. Under these plans, 
time-based  stock  options  and  stock  appreciation  rights  (“SARs”)  were  granted  to  certain  key  employees  of  the  discontinued 
Travelocity segment. There were 1,484,530 and 18,119,884 of time-based stock options and SARs, respectively, outstanding under 

91

these plans as of December 31, 2013, all of which were cancelled in the second quarter of 2014. We recognized $7 million of 
expense at the cancellation date, representing the remaining unrecognized compensation expense of the awards, which is included 
in net income (loss) from discontinued operations.

12. Earnings Per Share

The following table reconciles the numerators and denominators used in the computations of basic and diluted earnings per 

share from continuing operations (in thousands, expect per share data):

Numerator:

Income from continuing operations
Net income attributable to noncontrolling  interests
Preferred stock dividends
Net income from continuing operations available to common stockholders,

basic and diluted

Denominator:

Basic weighted-average common shares outstanding
Dilutive effect of stock options and restricted stock awards
Diluted weighted-average common shares outstanding

Basic earnings per share

Diluted earnings per share

Year Ended December 31,

2016

2015

2014

$

$

241,390
4,377
—

$

234,555
3,481
—

110,873
2,732
11,381

$

237,013

$

231,074

$

96,760

277,546
5,206
282,752

273,139
6,928
280,067

$

$

0.85

0.84

$

$

0.85

0.83

$

$

238,633
8,114
246,747

0.41

0.39

Basic earnings per share are based on the weighted-average number of common shares outstanding during each period. 
Diluted earnings per share are based on the weighted-average number of common shares outstanding plus the effect of all dilutive 
common stock equivalents during each period. The calculation of diluted weighted-average shares excludes the impact of 1 million
common stock equivalents for each of the years ended December 31, 2016, 2015 and 2014. 

13. Pension and Other Postretirement Benefit Plans

We sponsor the Sabre Inc. 401(k) Savings Plan (“401(k) Plan”), which is a tax qualified defined contribution plan that allows 
tax deferred savings by eligible employees to provide funds for their retirement. We make a matching contribution equal to 100%
of each pre-tax dollar contributed by the participant on the first 6% of eligible compensation. We recognized expenses related to 
the 401(k) Plan of $23 million, $20 million and $18 million for the years ended December 31, 2016, 2015 and 2014, respectively.

We sponsor the Sabre Inc. Legacy Pension Plan (“LPP”), which is a tax qualified defined benefit pension plan for employees 
meeting certain eligibility requirements. The LPP was amended to freeze pension benefit accruals as of December 31, 2005, and 
as a result, no additional pension benefits have been accrued since that date. In April 2008, we amended the LPP to add a lump 
sum optional form of payment which participants may elect when their plan benefits commence. The effect of the amendment was 
to decrease the projected benefit obligation by $34 million, which is being amortized over 23.5 years, representing the weighted 
average of the lump sum benefit period and the life expectancy of all plan participants. We also sponsor postretirement benefit 
plans for certain employees in Canada and Hong Kong.

92

 
 
 
 
 
 
The following tables provide a reconciliation of the changes in the LPP’s benefit obligations and fair value of assets during 

the years ended December 31, 2016 and 2015, and the unfunded status as of December 31, 2016 and 2015 (in thousands):

Change in benefit obligation:

Benefit obligation at January 1

Service cost
Interest cost
Actuarial gains (losses), net
Benefits paid

Benefit obligation at December 31

Change in plan assets:

Fair value of assets at January 1
Actual return on plan assets
Employer contributions
Benefits paid

Fair value of assets at December 31

Unfunded status at December 31

Year Ended December 31,

2016

2015

(420,516) $

—
(20,041)
(28,350)
24,245
(444,662) $

326,586
22,130
—
(24,245)
324,471

$

$

(120,191) $

(448,577)
—
(19,097)
22,669
24,489
(420,516)

359,099
(8,024)
—
(24,489)
326,586

(93,930)

$

$

$

$

$

The net benefit obligation of $120 million and $94 million as of December 31, 2016 and 2015, respectively, is included in 

other noncurrent liabilities in our consolidated balance sheets.

The amounts recognized in accumulated other comprehensive income (loss), net of deferred taxes, associated with the LPP 

as of December 31, 2016, and 2015 are as follows (in thousands):

Net actuarial loss
Prior service credit

Accumulated other comprehensive loss

December 31,

2016
(118,739) $
13,348

2015
(105,017)
14,262

(105,391) $

(90,755)

$

$

The  following  table  provides  the  components  of  net  periodic  benefit  costs  associated  with  the  LPP  and  the  principal 
assumptions used in the measurement of the LPP benefit obligations and net benefit costs for the three years ended December 31, 
2016, 2015 and 2014 (in thousands):

Interest cost
Expected return on plan assets
Amortization of prior service credit
Amortization of actuarial loss

Net cost (credit)

Weighted-average discount rate used to measure benefit

obligations

Weighted average assumptions used to determine net

benefit cost:

Year Ended December 31,

2016
$ 20,041
(20,803)
(1,432)
5,871
3,677

$

2015
$ 19,097
(21,117)
(1,432)
7,045
3,593

$

2014
$ 19,582
(23,945)
(1,432)
4,920
(875)

$

4.36%

4.86%

4.36%

Discount rate
Expected return on plan assets

4.86%
6.50%

4.36%
6.50%

5.10%
7.50%

As a result of the freeze of pension benefit accruals under the LPP as of December 31, 2005, no assumption for future rate 

of compensation increase is necessary. 

93

 
 
 
 
The following table provides the pre-tax amounts recognized in OCI, including the amortization of the actuarial loss and prior 

service credit, associated with the LPP for the years ended December 31, 2016, 2015 and 2014 (in thousands):

Obligations Recognized in

Other Comprehensive Income
Net actuarial loss
Amortization of actuarial loss
Amortization of prior service credit

Total loss recognized in other comprehensive income

Total recognized in net periodic benefit cost and other comprehensive

income

Year Ended December 31,

2016

2015

2014

$

$

$

27,023
(5,871)
1,432
22,584

26,261

$

$

$

6,472
(7,045)
1,432
859

4,452

$

$

$

44,062
(4,920)
1,432
40,574

39,699

For the LPP, we estimate that $5 million of actuarial loss, net of amortization of prior service credit, will be amortized from 

accumulated other comprehensive income (loss) into net periodic benefit cost in 2017.

Our overall investment strategy for the LPP is to provide and maintain sufficient assets to meet pension obligations both as 
an ongoing business, as well as in the event of termination, at the lowest cost consistent with prudent investment management, 
actuarial circumstances, and economic risk, while minimizing the earnings impact. Diversification is provided by using an asset 
allocation primarily between equity and debt securities in proportions expected to provide opportunities for reasonable long term 
returns with acceptable levels of investment risk. Fair values of the applicable assets are determined as follows:

Mutual Fund—The fair value of our mutual funds are estimated by using market quotes as of the last day of the period.

Common Collective Trusts—The fair value of our common collective trusts are estimated by using market quotes as of the 

last day of the period, quoted prices for similar securities and quoted prices in non-active markets.

Real Estate—The fair value of our real estate funds are derived from the fair value of the underlying real estate assets held 
by the funds. These assets are initially valued at cost and are reviewed periodically utilizing available market data to determine if 
the assets held should be adjusted.

The basis for the selected target asset allocation included consideration of the demographic profile of plan participants, 
expected future benefit obligations and payments, projected funded status of the plan and other factors. The target allocations for 
LPP assets are 38% global equities, 58% long duration fixed income, and 4% real estate. It is recognized that the investment 
management of the LPP assets has a direct effect on the achievement of its goal.  As defined in Note 9, Fair Value Measurements, 
the following tables present the fair value of the LPP assets as of December 31, 2016, and 2015:

Common collective trusts:
Fixed income securities
Global equity securities
Money market mutual fund
Real estate

Total assets at fair value

Common collective trusts:
Fixed income securities
Global equity securities
Money market mutual fund
Real estate

Total assets at fair value

Fair Value Measurements at December 31, 2016

Quoted Prices in
Active Markets for
Identical Assets
(Level 1)

Significant
Observable
Inputs
(Level 2)

Significant
Unobservable
Inputs
(Level 3)

$

$

— $
—
3,732
—
3,732

$

174,899
127,321
—
—
302,220

$

$

— $
—
—
18,519
18,519

$

Fair Value Measurements at December 31, 2015

Quoted Prices in
Active Markets for
Identical Assets
(Level 1)

Significant
Observable
Inputs
(Level 2)

Significant
Unobservable
Inputs
(Level 3)

$

$

— $
—
5,148
—
5,148

$

180,717
123,413
—
—
304,130

$

$

— $
—
—
17,308
17,308

$

Total

174,899
127,321
3,732
18,519
324,471

Total

180,717
123,413
5,148
17,308
326,586

94

 
 
 
 
 
 
 
 
 
 
 
 
The following table provides a rollforward of plan assets valued using significant unobservable inputs (level 3), in thousands:

Ending balance at December 31, 2014

Contributions
Net distributions
Advisory fee
Net investment income
Unrealized gain
Net realized gain

Ending balance at December 31, 2015

Contributions
Net distributions
Advisory fee
Net investment income
Unrealized gain
Net realized gain

Ending balance at December 31, 2016

Real Estate

15,214
608
(687)
(95)
393
1,863
12
17,308
246
(246)
(194)
813
593
(1)
18,519

$

$

We contributed $4 million to fund the LPP during the year ended December 31, 2014. No contributions were made during 
the years ended December 31, 2016 and 2015. Annual contributions to our defined benefit pension plans in the United States and 
Canada are based on several factors that may vary from year to year. Our funding practice with respect to the LPP is to contribute 
the  minimum  required  contribution  as  defined  by  law  while  also  maintaining  an  80%  funded  status  as  defined  by  the  Pension 
Protection Act of 2006. Thus, past contributions are not always indicative of future contributions. Based on current assumptions, 
we expect to contribute $7 million to our defined benefit pension plans in 2017.

The expected long term rate of return on plan assets for each measurement date was selected after giving consideration to 
historical returns on plan assets, assessments of expected long term inflation and market returns for each asset class and the target 
asset allocation strategy. We do not anticipate the return of any plan assets to us in 2017.

We expect the LPP to make the following estimated future benefit payments (in thousands):

2017
2018
2019
2020
2021
2022-2026

$

Amount

30,694
30,910
30,491
28,470
31,037
153,245

14. Related Party Transactions

On March 30, 2007, we entered into a Management Services Agreement (the “MSA”) with affiliates of TPG and Silver Lake 
to provide us with management services. The MSA was terminated in conjunction with our initial public offering completed in April 
2014. Pursuant to the MSA, we were required to pay monitoring fees of between $5 million and $7 million each year which were 
dependent on our consolidated earnings before interest, taxes, depreciation and amortization for these services. In conjunction 
with our initial public offering, we paid TPG and Silver Lake, in the aggregate, a $21 million fee pursuant to the MSA. We recognized 
expenses of $2 million related to the annual monitoring fee for the years ended December 31, 2014. We also reimbursed TPG and 
Silver Lake for out of pocket expenses incurred by them or their affiliates in connection with services provided pursuant to the 
MSA. These expenses were not material for the years ended December 31, 2014.  

95

 
 
15. Commitments and Contingencies

Lease Commitments

We lease certain facilities under long term operating leases. Certain of our lease agreements contain renewal options, 
early termination options and/or payment escalations based on fixed annual increases, local consumer price index changes or 
market rental reviews. We recognize rent expense with fixed rate increases and/or fixed rent reductions on a straight line basis 
over the term of the lease. We lease approximately one million square feet of office space in 114 locations in 53 countries. For 
the years ended December 31, 2016, 2015 and 2014, we recognized rent expense of $26 million, $28 million and $31 million, 
respectively. Future minimum lease payments under non-cancelable operating leases are as follows (in thousands):

2017
2018
2019
2020
2021
Thereafter
Total

Amount

29,398
26,498
23,037
20,479
17,671
39,927
157,010

$

$

Legal Proceedings

While certain legal proceedings and related indemnification obligations to which we are a party specify the amounts claimed, 
these claims may not represent reasonably possible losses. Given the inherent uncertainties of litigation, the ultimate outcome of 
these matters cannot be predicted at this time, nor can the amount of possible loss or range of loss, if any, be reasonably estimated, 
except  in  circumstances  where  an  aggregate  litigation  accrual  has  been  recorded  for  probable  and  reasonably  estimable  loss 
contingencies. A determination of the amount of accrual required, if any, for these contingencies is made after careful analysis of 
each matter. The required accrual may change in the future due to new information or developments in each matter or changes in 
approach such as a change in settlement strategy in dealing with these matters.

Antitrust Litigation and DOJ Investigation

US Airways Antitrust Litigation

In April 2011, US Airways filed suit against us in federal court in the Southern District of New York, alleging violations of the 
Sherman Act  Section  1  (anticompetitive  agreements)  and  Section  2  (monopolization). The  complaint  was  filed  fewer  than  two 
months after we entered into a new distribution agreement with US Airways. In September 2011, the court dismissed all claims 
relating to Section 2. The claims that were not dismissed are claims brought under Section 1 of the Sherman Act, relating to our 
contracts with US Airways, which US Airways claims contain anticompetitive provisions, and an alleged conspiracy with the other 
GDSs, allegedly to maintain the industry structure and not to compete for content. We strongly deny all of the allegations made by 
US Airways. 

Sabre filed summary judgment motions in April 2014. In January 2015, the court issued an order granting Sabre's summary 
judgment motions in part, eliminating a majority of US Airways' alleged damages and rejecting its request for injunctive relief by 
which US Airways sought to bar Sabre from enforcing certain provisions in our contracts. In September 2015, the court also dismissed 
US Airways' claim for declaratory relief. US Airways may appeal the court's rulings upon a final judgment. 

The trial on the remaining claims commenced in October 2016. In December 2016, the jury issued a verdict in favor of US 
Airways with respect to its claim under Section 1 of the Sherman Act regarding Sabre's contract with US Airways and awarded it 
$5 million in single damages. The jury rejected US Airways' claim alleging a conspiracy with the other GDSs.  

We continue to believe that our business practices and contract terms are lawful, and we have filed a motion seeking judgment 
as a matter of law in favor of Sabre on the one claim on which the jury found for US Airways. To the extent the court declines to 
grant this motion and enters final judgment based on the jury’s verdict, we expect to file an appeal with the United States Court of 
Appeals for the Second Circuit seeking a reversal of the judgment. To appeal the case, we may be required to post one or more 
supersedeas bonds that could equal the aggregate amount of the judgment entered plus interest. We expect to fund these bonds 
with cash on hand or letters of credit issued under our Revolver. 

In light of the verdict, we have accrued a loss of $32 million as of December 31, 2016, which represents the trebling of the 
jury's damages award, as required by the Sherman Act, plus our estimate of attorneys’ fees, expenses and costs which we would 
be required to pay pursuant to the Sherman Act.  We are unable to estimate the exact amount of the loss associated with the verdict, 
but estimate that there is a range of outcomes between $32 million and $65 million, inclusive of the trebled jury award of approximately 

96

 
 
$15 million.  No amount within the range is considered a better estimate than any other amount within the range and therefore, the 
minimum within the range has been recorded in selling, general and administrative expense. The amount of attorneys' fees and 
costs to be awarded is subject to briefing by the parties, which has not occurred yet, and final decision by the court. If we believe 
US Airways is not entitled under the law to recover all of the fees and costs it seeks to recover, we will dispute its request. The 
ultimate resolution of this matter may be greater or less than the amount recorded and, if greater, could adversely affect our results 
of operations. We have and will incur significant fees, costs and expenses for as long as the lawsuit, including any appeal, is ongoing. 
In addition, litigation by its nature is highly uncertain and fraught with risk, and it is therefore difficult to predict the outcome of any 
particular matter, including any appeal or changes to our business that may be required as a result of the litigation. Depending on 
the outcome of the litigation, any of these consequences could have a material adverse effect on our business, financial condition 
and results of operations.

Putative Class Action Lawsuit

In July 2015, a putative class action lawsuit was filed against us and two other GDSs, in the United States District Court for 
the Southern District of New York. The plaintiffs, who are asserting claims on behalf of a putative class of consumers in various 
states, are generally alleging that the GDSs conspired to negotiate for full content from the airlines, resulting in higher ticket prices 
for consumers, in violation of various federal and state laws. The plaintiffs sought an unspecified amount of damages in connection 
with their state law claims, and they requested injunctive relief in connection with their federal claim. In July 2016, the court granted, 
in part, our motion to dismiss the lawsuit, finding that plaintiffs’ state law claims are preempted by federal law, thereby precluding 
their claims for damages. The court declined to dismiss plaintiffs’ claim seeking an injunction under federal antitrust law. The plaintiffs 
may appeal the court’s dismissal of their state law claims upon a final judgment. We believe that the claims associated with this 
case are neither probable nor estimable and therefore have not accrued any losses as of December 31, 2016. We may incur 
significant fees, costs and expenses for as long as this litigation is ongoing. We intend to vigorously defend against the remaining 
claims.  

Department of Justice Investigation

On May 19, 2011, we received a civil investigative demand (“CID”) from the U.S. Department of Justice (“DOJ”) investigating 
alleged anticompetitive acts related to the airline distribution component of our business. We are fully cooperating with the DOJ 
investigation and are unable to make any prediction regarding its outcome. The DOJ is also investigating other companies that own 
GDSs, and has sent CIDs to other companies in the travel industry. Based on its findings in the investigation, the DOJ may (i) close 
the file, (ii) seek a consent decree to remedy issues it believes violate the antitrust laws, or (iii) file suit against us for violating the 
antitrust laws, seeking injunctive relief. If injunctive relief were granted, depending on its scope, it could affect the manner in which 
our airline distribution business is operated and potentially force changes to the existing airline distribution business model. Any of 
these consequences would have a material adverse effect on our business, financial condition and results of operations. We have 
not received any communications from the DOJ regarding this matter for several years; however, we have not been notified that 
this matter is closed.

Insurance Carriers

We have disputes against some of our insurance carriers for failing to reimburse defense costs incurred in our previous 
litigation with American Airlines, which we settled in October 2012. Both insurance carriers admitted there is coverage and agreed 
to defend us, but reserved their rights not to pay should we be found liable for certain of American Airlines’ allegations. Despite their 
admission of coverage, the insurers only reimbursed us for a small portion of our significant defense costs. We filed suit against 
the entities in New York state court alleging breach of contract and a statutory cause of action for failure to promptly pay claims. 
Although the carriers never withdrew their agreement to defend us, they recently have taken the position in the lawsuit that they 
had no duty to defend or indemnify us. If we prevail, we may recover some or all amounts previously tendered to the insurance 
companies for payment within the limits of the policies and may be entitled to 18% interest on such amounts, all of which will be 
recorded in the period cash is received. In December 2016, the judge issued an order on the parties’ competing motions for summary 
judgment.  The judge partially granted Sabre’s motion, concluding the carriers had a duty to defend Sabre in the underlying American 
Airlines litigation and that their conflict of interest precluded the carriers from controlling the defense of the litigation.  The judge 
denied the carriers’ motion seeking summary judgment and dismissal of Sabre’s complaint.  The carriers are appealing the summary 
judgment ruling.  To date, settlement discussions have been unsuccessful. Discovery is closed, and a trial date has been set for 
October 2017.

Indian Income Tax Litigation

We are currently a defendant in income tax litigation brought by the Indian Director of Income Tax (“DIT”) in the Supreme 
Court of India. The dispute arose in 1999 when the DIT asserted that we have a permanent establishment within the meaning of 
the Income Tax Treaty between the United States and the Republic of India and accordingly issued tax assessments for assessment 
years ending March 1998 and March 1999, and later issued further tax assessments for assessment years ending March 2000 
through March 2006. The DIT has continued to issue further tax assessments on a similar basis for subsequent years; however, 
the tax assessments for assessment years ending March 2007 and later are no longer material. We appealed the tax assessments 

97

for assessment years ending March 1998 through March 2006 and the Indian Commissioner of Income Tax Appeals returned a 
mixed verdict. We filed further appeals with the Income Tax Appellate Tribunal (“ITAT”). The ITAT ruled in our favor on June 19, 
2009 and July 10, 2009, stating that no income would be chargeable to tax for assessment years ending March 1998 and March 
1999, and from March 2000 through March 2006. The DIT appealed those decisions to the Delhi High Court, which found in our 
favor on July 19, 2010. The DIT has appealed the decision to the Supreme Court of India and no trial date has been set. We have 
appealed the tax assessment for the assessment year ended March 2013 with the ITAT and no trial date has been set.

In addition, SAPPL is currently a defendant in similar income tax litigation brought by the DIT. The dispute arose when the 
DIT asserted that SAPPL has a permanent establishment within the meaning of the Income Tax Treaty between Singapore and 
India and accordingly issued tax assessments for assessment years ending March 2000 through March 2005. SAPPL appealed 
the tax assessments, and the Indian Commissioner of Income Tax (Appeals) returned a mixed verdict. SAPPL filed further appeals 
with the ITAT. The ITAT ruled in SAPPL’s favor, finding that no income would be chargeable to tax for assessment years ending 
March 2000 through March 2005. The DIT appealed those decisions to the Delhi High Court. No hearing date has been set. The 
DIT also assessed taxes on a similar basis for assessment years ending March 2006 through March 2013 and appeals for assessment 
years ending March 2006 through 2012 are pending before the ITAT.

If the DIT were to fully prevail on every claim against us, including SAPPL, we could be subject to taxes, interest and penalties 
of approximately $43 million as of December 31, 2016. We intend to continue to aggressively defend against each of the foregoing 
claims. Although we do not believe that the outcome of the proceedings will result in a material impact on our business or financial 
condition, litigation is by its nature uncertain. We do not believe this outcome is probable and therefore have not made any provisions 
or recorded any liability for the potential resolution of any of these claims.

Indian Service Tax Litigation

SAPPL's  Indian  subsidiary  is  also  subject  to  litigation  by  the  India  Director  General  (Service Tax)  ("DGST"),  which  has 
assessed the subsidiary for multiple years related to its alleged failure to pay service tax on marketing fees and reimbursements 
of expenses. Indian courts have returned verdicts favorable to the Indian subsidiary. The DGST has appealed the verdict to the 
Indian Supreme Court. We do not believe that an adverse outcome is probable and therefore have not made any provisions or 
recorded any liability for the potential resolution of any of these claims.

Litigation and Administrative Audit Proceedings Relating to Hotel Occupancy Taxes

On January 23, 2015, we sold Travelocity.com to Expedia. Pursuant to the Travelocity Purchase Agreement, we will continue 
to be liable for pre-closing liabilities of Travelocity, including fees, charges, costs and settlements relating to litigation arising from 
hotels booked on the Travelocity platform prior to our previous long-term strategic marketing agreement with Expedia (the “Expedia 
SMA”). Fees, charges, costs and settlements relating to litigation from hotels booked on Travelocity.com subsequent to the Expedia 
SMA and prior to the date of the sale of Travelocity.com will be shared with Expedia in accordance with the terms set forth in the 
Expedia SMA. We are jointly and severally liable for certain indemnification obligations under the Travelocity Purchase Agreement 
for liabilities that may arise out of these litigation matters, which could adversely affect our cash flow.

Beginning in 2004, various state and local governments in the United States have filed more than 80 lawsuits against us 
and other OTAs pertaining primarily to whether our discontinued Travelocity segment and other OTAs owe sales or occupancy 
taxes on the revenues they earned from facilitating hotel reservations, where the customer paid us an amount at the time of booking 
that included (i) service fees, which we collected and retained, and (ii) the price of the hotel room and amounts for occupancy or 
other  local  taxes,  which  we  passed  along  to  the  hotel  supplier. The  complaints  generally  allege,  among  other  things,  that  the 
defendants failed to pay to the relevant taxing authority hotel occupancy taxes on the service fees. Several lawsuits also allege 
that the OTAs owe state or local taxes on their fees for facilitating car rental reservations. Courts have dismissed more than 30 of 
these lawsuits, some for failure to exhaust administrative remedies and some on the basis that we are not subject to sales or 
occupancy tax. The remaining lawsuits are in various stages of litigation. We have also settled some cases individually, most for 
amounts not material to our results of operations, and with respect to these settlements, have generally reserved our rights to 
challenge any effort by the applicable tax authority to impose occupancy taxes in the future.

Although we have prevailed in the majority of these lawsuits and proceedings, there have been several adverse judgments 
or decisions on the merits, some of which are subject to appeal. As of December 31, 2016 and 2015, our reserve was not material 
for the potential resolution of issues identified related to litigation involving hotel and car sales, occupancy or excise taxes. We did 
not record material charges associated with these cases during the years ended December 31, 2016 and 2015. Our estimated 
liability is based on our current best estimate but the ultimate resolution of these issues may be greater or less than the amount 
recorded and, if greater, could adversely affect our results of operations.

In addition to the actions by the tax authorities, two consumer class action lawsuits have been filed against us in which the 
plaintiffs allege that we made misrepresentations concerning the description of the fees received in relation to facilitating hotel 
reservations. Generally, the consumer claims relate to whether Travelocity provided adequate notice to consumers regarding the 
nature of our fees and the amount of taxes charged or collected. One of these lawsuits is pending in Texas state court, where the 

98

court is currently considering the plaintiffs’ motion to certify a class action; and the other is pending in federal court, but has been 
stayed pending the outcome of the Texas state court action. We believe the notice we provided was appropriate and therefore have 
not accrued any losses related to these cases. 

Furthermore, a number of state and local governments have initiated inquiries, audits and other administrative proceedings 
that could result in an assessment of sales or occupancy taxes on fees. If we do not prevail at the administrative level, those cases 
could lead to formal litigation proceedings.

Litigation Relating to Routine Proceedings

We are also engaged from time to time in other routine legal and tax proceedings incidental to our business. We do not 

believe that any of these routine proceedings will have a material impact on the business or our financial condition.

16. Segment Information

Our reportable segments are based upon: our internal organizational structure; the manner in which our operations are 
managed;  the  criteria  used  by  our  Chief  Executive  Officer,  who  is  our  Chief  Operating  Decision  Maker  ("CODM"),  to  evaluate 
segment performance; the availability of separate financial information; and overall materiality considerations.

Our business has two reportable segments: (i) Travel Network and (ii) Airline and Hospitality Solutions, which aggregates 
the  Airline  Solutions  and  Hospitality  Solutions  operating  segments  as  these  operating  segments  have  similar  economic 
characteristics, generate revenues on transaction-based fees, incur the same types of expenses and use our SaaS based and 
hosted applications and platforms to market to the travel industry.

In the third quarter of 2015, we acquired Abacus which has been integrated and managed as the APAC region of our Travel 
Network segment. In the first quarter of 2015, we disposed of our Travelocity segment; therefore, the financial results of Travelocity 
are excluded from the segment information presented below and are included in net income (loss) from discontinued operations in 
our consolidated statements of operations. 

In January 2016 and April 2016, we completed the acquisitions of the Trust Group and Airpas Aviation, respectively, which 

are integrated and managed as part of our Airline and Hospitality Solutions segment.

Our CODM utilizes Adjusted Gross Profit and Adjusted EBITDA as the measures of profitability to evaluate performance of 
our segments and allocate resources. Corporate includes a technology organization that provides development and support activities 
to our segments. The majority of costs associated with our technology organization are allocated to the segments primarily based 
on the segments' usage of resources. Benefit expenses, facility costs and depreciation expense on the corporate headquarters 
building are allocated to the segments based on headcount. Unallocated corporate costs include certain shared expenses such as 
accounting, human resources, legal, corporate systems, and other shared technology costs, as well as all amortization of intangible 
assets and any related impairments that originate from purchase accounting, stock-based compensation, restructuring charges, 
legal reserves, and other items not identifiable with one of our segments.

We account for significant intersegment transactions as if the transactions were with third parties, that is, at estimated current 
market prices. The majority of the intersegment revenues and cost of revenues are fees charged by Travel Network to Airline and 
Hospitality Solutions for airline trips booked through our GDS.

Our CODM does not review total assets by segment as operating evaluations and resource allocation decisions are not 
made  on  the  basis  of  total  assets  by  segment.  Our  CODM  uses Adjusted  Capital  Expenditures  in  making  product  investment 
decisions and determining development resource requirements.

The  performance  of  our  segments  is  evaluated  primarily  on Adjusted  Gross  Profit  and Adjusted  EBITDA  which  are  not 
recognized terms under GAAP. Our uses of Adjusted Gross Profit and Adjusted EBITDA have limitations as analytical tools, and 
should not be considered in isolation or as a substitute for analysis of our results as reported under GAAP.

We  define Adjusted  Gross  Profit  as  operating  income  (loss)  adjusted  for  selling,  general  and  administrative  expenses, 
impairment,  amortization  of  upfront  incentive  consideration,  and  the  cost  of  revenue  portion  of  depreciation  and  amortization, 
restructuring and other costs, litigation costs, and stock-based compensation included in cost of revenue. 

We define Adjusted EBITDA as Adjusted Net Income adjusted for depreciation and amortization of property and equipment, 
amortization of capitalized implementation costs, amortization of upfront incentive consideration, interest expense, net, and the 
remaining provision (benefit) for income taxes. This Adjusted EBITDA metric differs from (i) the EBITDA metric referenced in the 
section  entitled  “—Liquidity  and  Capital  Resources—Senior  Secured  Credit  Facilities,”  which  is  calculated  for  the  purposes  of 
compliance  with  our  debt  covenants,  and  (ii)  the  Pre-VCP  EBITDA  and  EBITDA  metrics  referenced  in  the  section  entitled 
“Compensation Discussion and Analysis” in our 2016 Proxy Statement, which are calculated for the purposes of our annual incentive 
compensation program and performance-based awards, respectively.

99

We define Adjusted Capital Expenditures as additions to property and equipment and capitalized implementation costs during 

the periods presented.

Segment information for the years ended December 31, 2016, 2015 and 2014 is as follows (in thousands):

Revenue

Travel Network
Airline and Hospitality Solutions
Eliminations

Total revenue
Adjusted Gross Profit (a)
Travel Network
Airline and Hospitality Solutions
Corporate
Total

Adjusted EBITDA (b)
Travel Network
Airline and Hospitality Solutions

Total segments

Corporate
Total

Depreciation and amortization

Travel Network
Airline and Hospitality Solutions

Total segments

Corporate
Total

Adjusted Capital Expenditures (c)

Travel Network
Airline and Hospitality Solutions

Total segments

Corporate
Total

Year Ended December 31,

2016

2015

2014

$ 2,374,849
1,019,306
(20,768)
$ 3,373,387

$ 2,102,792
872,086
(13,982)
$ 2,960,896

$ 1,854,785
786,478
(9,846)
$ 2,631,417

$ 1,095,619
442,520
(77,464)
$ 1,460,675

$

973,915
384,804
(41,899)
$ 1,316,820

$

863,276
337,851
(54,335)
$ 1,146,792

$

970,688
372,063
1,342,751
(296,105)
$ 1,046,646

$

$

$

$

76,936
154,432
231,368
182,618
413,986

97,798
252,367
350,165
60,887
411,052

$

$

$

$

$

$

877,276
323,461
1,200,737
(259,150)
941,587

65,765
143,013
208,778
142,702
351,480

73,469
226,260
299,729
50,350
350,079

$

$

$

$

$

$

778,677
282,648
1,061,325
(221,297)
840,028

60,706
106,415
167,121
122,509
289,630

56,091
161,425
217,516
47,522
265,038

100

 
 
 
 
 
 
 
 
 
 
 
 
(a)  The following table sets forth the reconciliation of Adjusted Gross Profit to operating income in our statement of operations 

(in thousands):  

Adjusted Gross Profit
Less adjustments:

Selling, general and administrative
Cost of revenue adjustments:

Depreciation and amortization (1)
Amortization of upfront incentive consideration (2)
Restructuring and other costs (5)
Stock-based compensation

Operating income

Year Ended December 31,

2016
$ 1,460,675

2015
$ 1,316,820

2014
$ 1,146,792

626,153

557,077

467,594

287,353
55,724
12,660
19,213
459,572

$

244,535
43,521
—
11,918
459,769

$

198,409
45,358
6,042
8,044
421,345

$

(b)  The following tables set forth the reconciliation of Adjusted EBITDA to income from continuing operations in our statement of 

operations (in thousands):

Adjusted EBITDA
Less adjustments:

Year Ended December 31,

2016
$ 1,046,646

$

2015
941,587

$

2014
840,028

Depreciation and amortization of property and equipment(1a)
Amortization of capitalized implementation costs(1b)
Acquisition-related amortization(1c)
Amortization of upfront incentive consideration(2)
Interest expense, net
Loss on extinguishment of debt
Other, net(3)
Restructuring and other costs(4)
Acquisition-related costs(5)
Litigation costs(6)
Stock-based compensation
Management fees(7)
Provision for income taxes
Income from continuing operations
________________________
(1)  Depreciation and amortization expenses (see Note 1, Summary of Business and Significant Accounting Policies for associated asset 

233,303
37,258
143,425
55,724
158,251
3,683
(27,617)
18,286
779
46,995
48,524
—
86,645
241,390

213,520
31,441
108,121
43,521
173,298
38,783
(91,377)
9,256
14,437
16,709
29,971
—
119,352
234,555

157,592
35,859
99,383
45,358
218,877
33,538
63,860
10,470
—
14,144
20,094
23,701
6,279
110,873

$

$

$

lives):  

a.  Depreciation and amortization of property and equipment includes software developed for internal use.
b.  Amortization of capitalized implementation costs represents amortization of upfront costs to implement new customer 

contracts under our SaaS and hosted revenue model.

c.  Acquisition-related amortization represents amortization of intangible assets from the take-private transaction in 2007 as 
well as intangibles associated with acquisitions since that date. Also includes amortization of the excess basis in our 
underlying equity interest in SAPPL's net assets prior to our acquisition of SAPPL on July 1, 2015. 

(3) 

(2)  Our Travel Network business at times makes upfront cash payments or other consideration to travel agency subscribers at the 
inception or modification of a service contract, which are capitalized and amortized over an average expected life of the service 
contract, generally over three years to five years. This consideration is made with the objective of increasing the number of clients 
or to ensure or improve customer loyalty. These service contract terms are established such that the supplier and other fees generated 
over the life of the contract will exceed the cost of the incentive consideration provided up front. These service contracts with travel 
agency subscribers require that the customer commit to achieving certain economic objectives and generally have terms requiring 
repayment of the upfront incentive consideration if those objectives are not met.  
In 2016, we recognized a gain of $15 million in the fourth quarter from the sale of our available-for-sale marketable securities, and 
a  $6 million gain in the first quarter associated with the receipt of an earn-out payment from the sale of a business in 2013.  Additionally, 
in the third quarter of 2015, we recognized a gain of $78 million associated with the remeasurement of our previously-held 35%
investment in SAPPL to its fair value and a gain of $12 million related to the settlement of pre-existing agreements between us and 
SAPPL. In 2014, other, net primarily includes a fourth quarter charge of $66 million as a result of an increase to our TRA liability. 
The increase in our TRA liability is due to a reduction in a valuation allowance maintained against our deferred tax assets. This 
charge is fully offset by an income tax benefit recognized in the fourth quarter of 2014 from the reduction in the valuation allowance 
which is included in tax impacts of net income adjustments. In addition, all periods presented include foreign exchange gains and 
losses related to the remeasurement of foreign currency denominated balances included in our consolidated balance sheets into 
the relevant functional currency. 

(4)  Restructuring and other costs represents charges associated with business restructuring and associated changes implemented 
which resulted in severance benefits related to employee terminations, integration and facility opening or closing costs and other 

101

 
 
 
 
 
 
 
 
 
business reorganization costs. In 2016, we recognized a $20 million charge to implement a plan to restructure a portion of our global 
workforce in support of funding our efforts to modernize our technology infrastructure, as well as to align and improve our operational 
efficiency to reflect expected changes by customers on implementation schedules for certain of Sabre Airline Solutions products, 
most of which will be paid in 2017. In 2015, we recognized a restructuring charge of $9 million associated with the integration of 
Abacus, of which $2 million was paid as of December 31, 2016. In 2016, we reduced our restructuring liability by $4 million as a 
result of the reevaluation of our plan derived from shift in timing and strategy of originally contemplated actions. 

(5)  Acquisition-related costs represent fees and expenses incurred associated with the acquisition of Abacus, the Trust Group and 

Airpas Aviation (see Note 2, Acquisitions).

(6)  Litigation costs, net represent charges and legal fee reimbursements associated with antitrust litigation, including an accrual of $32
million as of December 31, 2016, representing the trebling of the jury award plus our estimate of attorneys’ fees, expenses and costs 
in the US Airways litigation, (see Note 15, Commitments and Contingencies).

(7)  We paid an annual management fee to TPG and Silver Lake in an amount between (i) $5 million and (ii) $7 million, plus reimbursement 
of certain costs incurred by TPG and Silver Lake, pursuant to the MSA. In addition, we paid a $21 million fee, in the aggregate, to 
TPG and Silver Lake in connection with our initial public offering in 2014. The MSA was terminated in conjunction with our initial 
public offering.

(c)  Includes capital expenditures and capitalized implementation costs as summarized below (in thousands):  

Additions to property and equipment
Capitalized implementation costs
Adjusted Capital Expenditures

Year Ended December 31,

2016
327,647
83,405
411,052

$

$

2015
286,697
63,382
350,079

$

$

2014
227,227
37,811
265,038

$

$

A significant portion of our revenue is generated through transaction-based fees that we charge to our customers. For Travel 
Network, this fee is in the form of a transaction fee for bookings on our GDS; for Airline and Hospitality Solutions, this fee is a 
recurring usage-based fee for the use of our SaaS and hosted systems, as well as implementation fees and professional service  
fees. Transaction-based revenue accounted for approximately 95% 92%,and 90% of our Travel Network revenue for the years 
ended December 31, 2016, 2015 and 2014, respectively. Transaction-based revenue accounted for approximately 73% for the year 
ended December 31, 2016 and approximately 70% for the years ended December 31, 2015 and 2014 of our Airline and Hospitality 
Solutions revenue.

All joint venture equity income relates to Travel Network.  

Our revenues and long-lived assets, excluding goodwill and intangible assets, by geographic region are summarized below. 
Revenue  of  our Travel  Network  business  is  attributed  to  countries  based  on  the  location  of  the  travel  supplier.  For Airline  and 
Hospitality Solutions, revenue is attributed to countries based on the location of the customer.

Revenue:

United States
Europe
APAC
All other
Total

Long-lived assets
United States
APAC
Europe
All other
Total

Year Ended December 31,

2016

2015

2014

$ 1,257,685
699,168
657,465
759,069
$ 3,373,387

$ 1,182,056
581,762
497,518
699,560
$ 2,960,896

$ 1,146,800
525,694
294,663
664,260
$ 2,631,417    

As of December 31,

2016

2015

$

$

726,021
13,330
5,922
8,006
753,279

$

$

600,999
11,460
7,972
7,098
627,529

102

 
 
 
 
 
 
17. Quarterly Financial Information (Unaudited)

A  summary  of  our  quarterly  financial  results  for  the  years  ended  December 31,  2016  and  2015  is  presented  below  (in 

thousands):

Revenue
Operating income
Income from continuing operations
Income/(loss) from discontinued operations, net of tax
Net income
Net income attributable to common stockholders

Net income per share attributable to common stockholders:

Basic
Diluted

Revenue
Operating income
Income from continuing operations
(Loss) income from discontinued operations, net of tax
Net (loss) income
Net (loss) income attributable to common stockholders
Net (loss) income per share attributable to common

stockholders:

Basic
Diluted

$

$

First Quarter

859,543
171,422
134,343
13,350
106,269
105,167

0.38
0.37

Year Ended December 31, 2016

$

Second Quarter
845,242
$
142,039
106,468
(2,098)
73,097
72,019

Third Quarter

838,982
90,150
49,464
(394)
41,862
40,815

Fourth Quarter
829,620
$
55,961
31,020
(5,309)
25,711
24,561

0.26
0.25

0.15
0.14

0.09
0.09

Year Ended December 31, 2015

First Quarter

710,348
118,992
49,330
158,911
208,241
207,494

$

Second Quarter
707,091
$
122,605
32,589
696
33,285
32,207

Third Quarter

785,002
108,772
123,124
53,892
177,016
176,340

Fourth Quarter
758,455
$
109,400
29,512
100,909
130,421
129,441

0.77
0.75

0.12
0.12

0.64
0.63

0.47
0.46

ITEM 9. 

CHANGES  IN  AND  DISAGREEMENTS  WITH  ACCOUNTANTS  ON  ACCOUNTING  AND  FINANCIAL 
DISCLOSURE

Not applicable.

ITEM 9A. 

CONTROLS AND PROCEDURES

Disclosure Controls and Procedures

Under the supervision and with the participation of our management, including the Chief Executive Officer and Chief Financial 
Officer, we have evaluated the effectiveness of the design and operation of our disclosure controls and procedures (as defined in 
Exchange Act Rule 13a-15(e)) as of the end of the period covered by this report. Based on that evaluation, the Chief Executive 
Officer and Chief Financial Officer have concluded that, as of the end of the period covered by this report, our disclosure controls 
and procedures are effective.

Management’s Report on Internal Control Over Financial Reporting

Our management is responsible for establishing and maintaining adequate internal control over financial reporting (as defined 
in Exchange Act Rule 13a-15(f)). Under the supervision and with the participation of our management, including the Chief Executive 
Officer  and  Chief  Financial  Officer,  we  have  conducted  an  evaluation  of  the  effectiveness  of  our  internal  control  over  financial 
reporting based on criteria established in the framework in Internal Control—Integrated Framework  issued by the Committee of 
Sponsoring Organizations of the Treadway Commission (2013 framework). Based on our evaluation, we concluded that our internal 
control over financial reporting is effective as of December 31, 2016. 

Our independent registered public accounting firm, Ernst & Young LLP, has issued an attestation report on the effectiveness 
of our internal control over financial reporting as of December 31, 2016, which is included in Item 8 of this Annual Report on Form 
10-K.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because 
of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

103

 
 
 
 
 
 
 
 
 
 
 
 
Internal Control Over Financial Reporting

There have been no changes in our internal control over financial reporting (as this term is defined in Exchange Act Rule  
13a-15(f)) during the year ended December 31, 2016 that have materially affected, or are reasonably likely to materially affect, our 
internal control over financial reporting.

We are implementing a project to consolidate our business technology infrastructure to a single global enterprise resource 
planning (“ERP”) system. A key component of our ERP implementation project is to ensure appropriate internal control over financial 
reporting is maintained. An important milestone in our ERP implementation is the migration to a cloud-based environment for our 
financial reporting system, which we expect will be completed in the first quarter of 2017.

ITEM 9B. 

OTHER INFORMATION

Not applicable.

PART III

ITEM 10. 

DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

The information set forth under the following headings of our definitive Proxy Statement for our 2017 annual meeting of 

stockholders (the “2017 Proxy Statement”) is incorporated herein by reference:

• 

“Certain Information Regarding Nominees for Director” under “Proposal 1. Election of Directors,” which identifies our 
directors and nominees for our Board of Directors, and “Stockholders’ Agreement” under “Corporate Governance.”

•  Other Information—“Section 16(a) Beneficial Ownership Reporting Compliance.”

• 

• 

• 

“Corporate Governance—Other Corporate Governance Matters—Code of Business Ethics,” which describes our Code 
of Ethics.

“Corporate Governance—Stockholder Nominations for Directors,” which describes the procedures by which stockholders 
may nominate candidates for election to our Board of Directors.

“Corporate Governance—Board Committees—Audit Committee," which identifies members of the Audit Committee of 
our Board of Directors and audit committee financial experts.

Information regarding our executive officers is reported under the caption “Executive Officers of the Registrant” in Part I of this 
Annual Report on Form 10-K.

ITEM 11. 

EXECUTIVE COMPENSATION

The  information  set  forth  under  the  headings  “Compensation  Discussion  and  Analysis,”  “Executive  Compensation,” 
“Proposal 1.  Election  of  Directors—Director  Compensation  Program”  and  “Corporate  Governance—Compensation  Committee 
Interlocks and Insider Participation” of the 2017 Proxy Statement is incorporated herein by reference.

104

ITEM 12. 

SECURITY  OWNERSHIP  OF  CERTAIN  BENEFICIAL  OWNERS  AND  MANAGEMENT  AND  RELATED 
STOCKHOLDER MATTERS

The information set forth under the headings “Security Ownership of Certain Beneficial Owners and Management” of the 

2017 Proxy Statement is incorporated herein by reference.

Equity Compensation Plan Information

The following table gives information about our common stock that may be issued upon the exercise of options, warrants 

and rights under all of our equity compensation plans as of December 31, 2016.

Number of securities
to be issued upon
exercise of
outstanding options
(a)
—
11,754,365

Weighted average
exercise price of
outstanding options
(b)

Number of securities
remaining available for
future issuance under
equity compensation
plans
—
15,700,380

Equity compensation plans approved by stockholders
Equity compensation plans not approved by stockholders
________________________
(a)  Includes shares of common stock to be issued upon the exercise of outstanding options under our 2016 Omnibus Plan, 2014 
Omnibus Plan, the Sovereign 2012 MEIP and the Sovereign MEIP. Also includes 5,938,486 restricted share units under our 
2016 Omnibus Plan, 2014 Omnibus Plan and Sovereign 2012 MEIP (including shares that may be issued pursuant to outstanding 
performance-based restricted share units, assuming the target award is met; actual shares may vary, depending on actual 
performance).

—
17.18

$
$

(b)  Excludes restricted share units which do not have an exercise price.

Sabre Corporation 2016 Omnibus Incentive Compensation Plan. The 2016 Omnibus Plan serves as a successor to the 2014 
Omnibus Plan and provides for the issuance of stock options, restricted shares, restricted stock units ("RSUs") performance-based 
RSU awards ("PSUs"), cash incentive compensation and other stock-based awards.

Sabre  Corporation  2014  Omnibus  Incentive  Compensation  Plan.  The  2014  Omnibus  Plan  serves  as  successor  to  the 
Sovereign MEIP and Sovereign 2012 MEIP and provides for the issuance of stock options, restricted shares, RSUs, PSUs, cash 
incentive compensation and other stock-based awards. All shares available for future grants, along with shares that were covered 
by prior awards of stock options granted under the 2014 Omnibus Plan that were forfeited or otherwise expire unexercised or without 
issuance of Sabre Corporation common stock, have been transferred to the 2016 Omnibus Plan. Therefore, as of December 31, 
2016 no shares remained available for future grants under the 2014 Omnibus Plan. 

Sovereign Holdings, Inc. Management Equity Incentive Plan. Under the Sovereign MEIP, key employees and, in certain 
circumstances, the directors, service providers and consultants, of Sabre and its affiliates may be granted stock options.  All shares 
available for future grants, along with shares that were covered by prior awards of stock options granted under the Sovereign MEIP 
that were forfeited or otherwise expire unexercised or without the issuance of shares of Sabre Corporation common stock, have 
been transferred to the Sovereign 2012 MEIP, which have subsequently been transferred to the 2014 Omnibus Plan and then to 
the 2016 Omnibus Plan. Therefore, as of December 31, 2016, no shares remained available for future grants under the Sovereign 
MEIP.

  Sovereign Holdings, Inc. 2012 Management Equity Incentive Plan. Under the Sovereign 2012 MEIP, key employees and, 
in certain circumstances, the directors, service providers and consultants, of Sabre and its affiliates may be granted stock options, 
restricted shares, RSUs, PSUs and other stock-based awards.  All shares available for future grants, along with shares that were 
covered by prior awards of stock options granted under the Sovereign MEIP that were forfeited or otherwise expire unexercised or 
without the issuance of shares of Sabre Corporation common stock, have been transferred to the 2014 Omnibus Plan and then to 
the 2016 Omnibus Plan. Therefore, as of December 31, 2016, no shares remained available for future grants under the Sovereign 
2012 MEIP.

ITEM 13. 

CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE

The  information  set  forth  under  the  headings  “Certain  Relationships  and  Related  Party  Transactions”  and  “Corporate 

Governance—Board Composition and Director Independence” of the 2017 Proxy Statement is incorporated herein by reference.

ITEM 14. 

PRINCIPAL ACCOUNTANT FEES AND SERVICES

The information set forth under the headings “Principal Accounting Firm Fees” and “Audit Committee Approval of Audit and 
Non-Audit Services” under “Proposal 2. Ratification of Independent Auditors” of the 2017 Proxy Statement is incorporated herein 
by reference.

105

 
ITEM 15. 

EXHIBITS AND FINANCIAL STATEMENT SCHEDULES

The following documents are filed as part of this report.

PART IV

1.  Financial statements. The financial statements are set forth under Item 8 of this Annual Report on Form 10-K.

2.  Financial statement schedules. Schedule II Valuation and Qualifying Accounts is filed as part of this Annual Report on 
Form 10-K and should be read in conjunction with the financial statements and notes thereto contained in Item 8.

All other financial statements and financial statement schedules for which provision is made in the applicable accounting 
regulations of the SEC are not required under the related instruction, are not material or are not applicable and, therefore, have 
been omitted.

3.  Exhibits.

Exhibit
Number

Description of Exhibits

2.1

2.2

3.1

3.2

4.1

4.2

4.3

4.4

4.5

10.1

10.2

10.3

Asset Purchase Agreement, dated as of January 23, 2015 by and among Expedia Inc., Sabre GLBL Inc.,
Travelocity.com LP and certain affiliates of Sabre GLBL Inc. and Travelocity.com LP (incorporated by reference
to Exhibit 2.1 of Sabre Corporation’s Current Report on Form 8-K filed with the Securities and Exchange
Commission on January 26, 2015).

Share Purchase Agreement, dated as of May 14, 2015 by and between Abacus International Holdings Ltd and
Sabre Technology Enterprises II Ltd. (incorporated by reference to Exhibit 2.1 of Sabre’s Corporation Current
Report on Form 8-K filed with the Securities and Exchange Commission on May 14, 2015).

Third Amended and Restated Certificate of Incorporation of Sabre Corporation (incorporated by reference to
Exhibit 3.1 of Sabre’s Corporation Current Report on Form 8-K filed with the Securities and Exchange
Commission on April 22, 2014).

Second Amended and Restated Bylaws of Sabre Corporation (incorporated by reference to Exhibit 3.2 of
Sabre’s Corporation Current Report on Form 8-K filed with the Securities and Exchange Commission on April
22, 2014).

Amended and Restated Registration Rights Agreement, dated as of April 23, 2014 by and among Sabre
Corporation and the stockholders party thereto (incorporated by reference to Exhibit 4.1 of Sabre’s Corporation
Current Report on Form 8-K filed with the Securities and Exchange Commission on April 23, 2014).

Indenture, dated as of April 14, 2015, among Sabre GLBL Inc., each of the guarantors party thereto and Wells
Fargo Bank, National Association, as trustee and collateral agent. (incorporated by reference to Exhibit 4.1 of
Sabre’s Corporation Current Report on Form 8-K filed with the Securities and Exchange Commission on April
15, 2015).

Form of 5.375% Senior Secured Notes due 2023 (included in Exhibit 4.5).

Indenture, dated as of November 9, 2015, among Sabre GLBL Inc., each of the guarantors party thereto and
Wells Fargo Bank, National Association, as trustee and collateral agent. (incorporated by reference to Exhibit
4.1 of Sabre’s Corporation Current Report on Form 8-K filed with the Securities and Exchange Commission on
November 9 2015).

Form of 5.250% Senior Secured Notes due 2023 (included in Exhibit 4.7).
Loan Agreement, dated March 29, 2007, between Sabre Headquarters, LLC, as borrower, and JPMorgan
Chase Bank, N.A., as lender (incorporated by reference to Exhibit 10.1 of Sabre Corporation’s Registration
Statement on Form S-1 filed with the Securities and Exchange Commission on January 21, 2014).

Amendment and Restatement Agreement, dated as of February 19, 2013, among Sabre Inc., Sabre Holdings
Corporation, the subsidiary guarantors party thereto, the lenders party thereto, Deutsche Bank AG New York
Branch, as administrative agent and Bank of America, N.A. as successor administrative agent (incorporated by
reference to Exhibit 10.2 of Sabre Corporation’s Amendment No. 1 to the Registration Statement on Form S-1
filed with the Securities and Exchange Commission on March 10, 2014).

Amended and Restated Guaranty, dated as of February 19, 2013, among Sabre Holdings Corporation, certain
subsidiaries of Sabre Inc. from time to time party thereto and Bank of America, N.A., as administrative agent
(incorporated by reference to Exhibit 10.3 of Sabre Corporation’s Registration Statement on Form S-1 filed with
the Securities and Exchange Commission on January 21, 2014).

106

Exhibit
Number

10.4

10.5

10.6

10.7+

10.8+

10.9+

10.10+

10.11+

10.12+

10.13+

10.14+

10.15+

10.16+

10.17+

10.18+

10.19+

10.20

Description of Exhibits

Amended and Restated Pledge and Security Agreement, dated as of February 19, 2013, among Sabre
Holdings Corporation, Sabre Inc., certain subsidiaries of Sabre Inc. from time to time party thereto and Bank of
America, N.A., as administrative agent for the secured parties (incorporated by reference to Exhibit 10.4 of
Sabre Corporation’s Registration Statement on Form S-1 filed with the Securities and Exchange Commission
on January 21, 2014).

First Lien Intercreditor Agreement, dated as of May 9, 2012, among Sabre Inc., Sabre Holdings Corporation,
the other grantors party thereto, Deutsche Bank AG New York Branch, as administrative agent and authorized
representative for the Credit Agreement secured parties, Wells Fargo Bank, National Association, as the Initial
First Lien Collateral Agent and initial additional authorized representative, each Additional First Lien Collateral
Agent and each additional Authorized Representative (incorporated by reference to Exhibit 10.5 of Sabre
Corporation’s Registration Statement on Form S-1 filed with the Securities and Exchange Commission on
January 21, 2014).

First Incremental Term Facility Amendment to Amended and Restated Credit Agreement, dated as of
September 30, 2013, among Sabre Inc., Sabre Holdings Corporation, the subsidiary guarantors party thereto,
and Bank of America, N.A., as incremental term lender and administrative agent (incorporated by reference to
Exhibit 10.7 of Sabre Corporation’s Registration Statement on Form S-1 filed with the Securities and Exchange
Commission on January 21, 2014).

Sovereign Holdings, Inc. Management Equity Incentive Plan adopted June 11, 2007, as amended April 22,
2010 (incorporated by reference to Exhibit 10.8 of Sabre Corporation’s Registration Statement on Form S-1
filed with the Securities and Exchange Commission on January 21, 2014).
Form of Non Qualified Stock Option Grant Agreement under Sovereign Holdings, Inc. Management Equity
Incentive Plan adopted June 11, 2007, as amended April 22, 2010 (incorporated by reference to Exhibit 10.9 of
Sabre Corporation’s Registration Statement on Form S-1 filed with the Securities and Exchange Commission
on January 21, 2014).
Sovereign Holdings, Inc. 2012 Management Equity Incentive Plan adopted September 14, 2012 (incorporated
by reference to Exhibit 10.16 of Sabre Corporation’s Registration Statement on Form S-1 filed with the
Securities and Exchange Commission on January 21, 2014).
Form of Non Qualified Stock Option Grant Agreement under the Sovereign Holdings, Inc. 2012 Management
Equity Incentive Plan (incorporated by reference to Exhibit 10.17 of Sabre Corporation’s Registration Statement
on Form S-1 filed with the Securities and Exchange Commission on January 21, 2014).
Form of Restricted Stock Unit Grant Agreement under the Sovereign Holdings, Inc. 2012 Management Equity
Incentive Plan (incorporated by reference to Exhibit 10.18 of Sabre Corporation’s Registration Statement on
Form S-1 filed with the Securities and Exchange Commission on January 21, 2014).
Form of Restricted Stock Unit Grant Agreement for Non Employee Directors under the Sovereign Holdings, Inc.
2012 Management Equity Incentive Plan (incorporated by reference to Exhibit 10.20 of Sabre Corporation’s
Registration Statement on Form S-1 filed with the Securities and Exchange Commission on January 21, 2014).
Form of Non Qualified Stock Option Grant Agreement for Non Employee Directors under the Sovereign
Holdings, Inc. 2012 Management Equity Incentive Plan (incorporated by reference to Exhibit 10.21 of Sabre
Corporation’s Registration Statement on Form S-1 filed with the Securities and Exchange Commission on
January 21, 2014).
Employment Agreement by and among Sabre Holdings Corporation, Sabre Inc., Sovereign Holdings, Inc. and
Thomas Klein, dated August 14, 2013(incorporated by reference to Exhibit 10.22 of Sabre Corporation’s
Registration Statement on Form S-1 filed with the Securities and Exchange Commission on January 21, 2014).
Employment Agreement by and between Sovereign Holdings, Inc. and William Robinson, dated December 5,
2013 (incorporated by reference to Exhibit 10.24 of Sabre Corporation’s Registration Statement on Form S-1
filed with the Securities and Exchange Commission on January 21, 2014).
Employment Agreement by and between Sovereign Holdings, Inc. and Deborah Kerr, dated March 7, 2013
(incorporated by reference to Exhibit 10.32 of Sabre Corporation’s Registration Statement on Form S-1 filed
with the Securities and Exchange Commission on January 21, 2014).
Employment Agreement by and between Sovereign Holdings, Inc. and Rick Simonson, dated March 5, 2013
(incorporated by reference to Exhibit 10.33 of Sabre Corporation’s Registration Statement on Form S-1 filed
with the Securities and Exchange Commission on January 21, 2014).
Employment Agreement by and between Sovereign Holdings, Inc. and Hugh Jones, dated July 29, 2009
(incorporated by reference to Exhibit 10.36 of Sabre Corporation’s Registration Statement on Form S-1 filed
with the Securities and Exchange Commission on January 21, 2014).
Employment Agreement by and between Sovereign Holdings, Inc. and Greg Webb, dated February 2, 2011
(incorporated by reference to Exhibit 10.37 of Sabre Corporation’s Registration Statement on Form S-1 filed
with the Securities and Exchange Commission on January 21, 2014).
Amendment No. 1 to Amended and Restated Credit Agreement, dated as of February 20, 2014, among Sabre
GLBL Inc., Sabre Holdings Corporation, each of the other Loan Parties, Bank of America, N.A., as
administrative agent and the Lenders thereto (incorporated by reference to Exhibit 10.38 of Sabre Corporation’s
Amendment No. 1 to the Registration Statement on Form S-1 filed with the Securities and Exchange
Commission on March 10, 2014).

107

Exhibit
Number

10.21

10.22

10.23

10.24

10.25+

10.26+

10.27+

10.28+

10.29+

10.30+

10.31+

10.32

10.33+

10.34+

10.35

10.36+

10.37

Description of Exhibits

First Revolver Extension Amendment to Amended and Restated Credit Agreement, dated as of February 20,
2014, among Sabre GLBL Inc., Sabre Holdings Corporation, each of the other Loan Parties, Bank of America,
N.A., as administrative agent and the Revolving Credit Lenders thereto (incorporated by reference to Exhibit
10.39 of Sabre Corporation’s Amendment No. 1 to the Registration Statement on Form S-1 filed with the
Securities and Exchange Commission on March 10, 2014).

First Incremental Revolving Credit Facility Amendment to Amended and Restated Credit Agreement, dated as
of February 20, 2014, among Sabre GLBL Inc., Sabre Holdings Corporation, each of the other Loan Parties,
Bank of America, N.A., as administrative agent and the Revolving Credit Lenders thereto (incorporated by
reference to Exhibit 10.40 of Sabre Corporation’s Amendment No. 1 to the Registration Statement on Form S-1
filed with the Securities and Exchange Commission on March 10, 2014).

Income Tax Receivable Agreement dated as of April 23, 2014 between Sabre Corporation and Sovereign
Manager Co-Invest, LLC (incorporated by reference to Exhibit 10.1 of Sabre’s Corporation Current Report on
Form 8-K filed with the Securities and Exchange Commission on April 23, 2014).
Amended and Restated Stockholders’ Agreement dated as of April 23, 2014 by and among Sabre Corporation
and the stockholders party thereto (incorporated by reference to Exhibit 10.2 of Sabre’s Corporation Current
Report on Form 8-K filed with the Securities and Exchange Commission on April 23, 2014).
Form of Director and Officer Indemnification Agreement (incorporated by reference to Exhibit 10.46 of Sabre
Corporation’s Amendment No. 6 to the Registration Statement on Form S-1 filed with the Securities and
Exchange Commission on April 4, 2014).
Letter by and between Sovereign Holdings, Inc., Sabre Holdings Corporation and Sabre Inc. and Lawrence W.
Kellner, dated August 30, 2013 (incorporated by reference to Exhibit 10.47 of Sabre Corporation’s Amendment
No. 3 to the Registration Statement on Form S-1 filed with the Securities and Exchange Commission on March
26, 2014).
Sabre Corporation 2014 Omnibus Incentive Compensation Plan (incorporated by reference to Exhibit 10.48 of
Sabre Corporation’s Amendment No. 3 to the Registration Statement on Form S-1 filed with the Securities and
Exchange Commission on March 26, 2014).
Form of Restricted Stock Unit Grant Agreement under the Sabre Corporation 2014 Omnibus Incentive
Compensation Plan (incorporated by reference to Exhibit 10.49 of Sabre Corporation’s Quarterly Report on
Form 10-Q filed with the Securities and Exchange Commission on May 5, 2015).
Form of Non Qualified Stock Option Grant Agreement under the Sabre Corporation 2014 Omnibus Incentive
Compensation Plan (incorporated by reference to Exhibit 10.50 of Sabre Corporation’s Quarterly Report on
Form 10-Q filed with the Securities and Exchange Commission on May 5, 2015).
Form of Restricted Stock Unit Annual Grant Agreement for Non Employee Directors under the Sabre
Corporation 2014 Omnibus Incentive Compensation Plan (incorporated by reference to Exhibit 10.51 of Sabre
Corporation’s Amendment No. 3 to the Registration Statement on Form S-1 filed with the Securities and
Exchange Commission on March 26, 2014).
Form of Restricted Stock Unit Initial Grant Agreement for Non Employee Directors under the Sabre Corporation
2014 Omnibus Incentive Compensation Plan (incorporated by reference to Exhibit 10.52 of Sabre Corporation’s
Amendment No. 3 to the Registration Statement on Form S-1 filed with the Securities and Exchange
Commission on March 26, 2014).
Supplement No. 1, dated as of December 31, 2012, to the Pledge and Security Agreement dated as of May 9,
2012, among Sabre Holdings Corporation, Sabre Inc., the subsidiary guarantors and Wells Fargo Bank,
National Association, as collateral agent for the secured parties (incorporated by reference to Exhibit 10.53 of
Sabre Corporation’s Amendment No. 4 to the Registration Statement on Form S-1 filed with the Securities and
Exchange Commission on March 31, 2014).

Employment Agreement by and between Sabre Corporation and Rachel Gonzalez dated September 2, 2014
(incorporated by reference to Exhibit 10.55+ of Sabre’s Corporation Quarterly Report on Form 10-Q filed with
the Securities and Exchange Commission on November 12, 2014).
Sabre Corporation Non-Employee Directors Compensation Deferral Plan dated October 29, 2014 (incorporated
by reference to Exhibit 10.57+ of Sabre Corporation’s Registration Statement on Form S-1 filed with the
Securities and Exchange Commission on January 26, 2015).
Second Amended and Restated Stockholders’ Agreement dated as of February 6, 2015 by and among Sabre
Corporation and the stockholders party thereto (incorporated by reference to Exhibit 10.58 of Sabre
Corporation's Annual Report on Form 10-K filed with the Securities and Exchange Commission on March 3,
2015).
Form of Award Agreement for Long-Term Stretch Program (incorporated by reference to Exhibit 10.1 of Sabre’s
Corporation Current Report on Form 8-K filed with the Securities and Exchange Commission on March 13,
2015).
Pledge and Security Agreement, dated as of April 14, 2015, among Sabre GLBL Inc., Sabre Holdings
Corporation, the subsidiary guarantors party thereto and Wells Fargo Bank, National Association, as collateral
agent (incorporated by reference to Exhibit 10.1 of Sabre Corporation’s Current Report on Form 8-K filed with
the Securities and Exchange Commission on April 15, 2015).

108

Exhibit
Number

10.38+

10.39+

10.40

10.41+

10.42†

10.43+

10.44+

10.45+

10.46+

10.47+

10.48+

10.49

10.50

10.51

10.52+

10.53+

10.54+

10.55+

10.56*

Description of Exhibits

Employment Agreement by and between Sabre Corporation and Sean Menke, dated August 29, 2015
(incorporated by reference to Exhibit 10.61 of Sabre Corporation’s Current Report on Form 10-Q filed with the
Securities and Exchange Commission on October 29, 2015).
Amendment to Letter Agreement by and between Sabre Corporation and Greg Webb, dated September 8,
2015 (incorporated by reference to Exhibit 10.1 of Sabre Corporation’s Current Report on Form 8-K filed with
the Securities and Exchange Commission on September 9, 2015).
Pledge and Security Agreement, dated as of November 9, 2015, among Sabre GLBL Inc., Sabre Holdings
Corporation, the subsidiary guarantors party thereto and Wells Fargo Bank, National Association, as collateral
agent (incorporated by reference to Exhibit 10.1 of Sabre Corporation’s Current Report on Form 8-K filed with
the Securities and Exchange Commission on November 9, 2015).
Sabre Corporation Executive Deferred Compensation Plan (incorporated by reference to Exhibit 10.1 of Sabre
Corporation’s Current Report on Form 8-K filed with the Securities and Exchange Commission on November
16, 2015).
Master Services Agreement dated as of November 1, 2015, between Sabre GLBL, Inc. and HP Enterprise
Services, LLC, as provider.
Sabre Corporation 2016 Omnibus Incentive Compensation Plan (incorporated by reference to Exhibit 10.49 of
Sabre Corporation’s Current Report on Form 8-K filed with the Securities and Exchange Commission on May
26, 2016).
Form of Restricted Stock Unit Grant Agreement under the Sabre Corporation 2016 Omnibus Incentive
Compensation Plan (incorporated by reference to Exhibit 10.49 of Sabre Corporation’s Quarterly Report on
Form 10-Q filed with the Securities and Exchange Commission on April 28, 2016).
Form of Non-Qualified Stock Option Grant Agreement under the Sabre Corporation 2016 Omnibus Incentive
Compensation Plan (incorporated by reference to Exhibit 10.49 of Sabre Corporation’s Quarterly Report on
Form 10-Q filed with the Securities and Exchange Commission on April 28, 2016).
Joinder Agreement to Second Amended and Restated Stockholders' Agreement, dated January 5, 2016, by
Sovereign Co-Invest II, LLC (incorporated by reference to Exhibit 10.66 of Sabre Corporation’s Quarterly
Report on Form 10-Q filed with the Securities and Exchange Commission on Aril 28, 2016).
Joinder Agreement to Amended and Restated Registration Rights Agreement, dated January 5, 2016, by
Sovereign Co-Invest II, LLC (incorporated by reference to Exhibit 10.67 of Sabre Corporation’s Quarterly
Report on Form 10-Q filed with the Securities and Exchange Commission on Aril 28, 2016).
Separation Agreement by and between Sabre Corporation and Tom Klein, dated June 20, 2016 (incorporated
by reference to Exhibit 10.1 of Sabre Corporation’s Current Report on Form 8-K filed with the Securities and
Exchange Commission on June 20, 2016).
Revolving Facility Refinancing Amendment to Amended and Restated Credit Agreement, dated July 18, 2016,
among Sabre GLBL Inc., Sabre Holdings Corporation, each of the other Loan Parties party thereto, Bank of
America, N.A., as Administrative Agent and the Revolving Credit Lenders party thereto (incorporated by
reference to Exhibit 10.1 of Sabre Corporation’s Current Report on Form 8-K filed with the Securities and
Exchange Commission on July 19, 2016).

Amendment No. 2 to Amended and Restated Credit Agreement, dated July 18, 2016, among Sabre GLBL Inc.,
Sabre Holdings Corporation, each of the other Loan Parties party thereto, Bank of America, N.A., as
Administrative Agent and the Lenders party thereto (incorporated by reference to Exhibit 10.2 of Sabre
Corporation’s Current Report on Form 8-K filed with the Securities and Exchange Commission on July 19,
2016).

Second Incremental Term Facility Amendment to Amended and Restated Credit Agreement, dated July 18,
2016, among Sabre GLBL Inc., Sabre Holdings Corporation, each of the other Loan Parties party thereto, Bank
of America, N.A., as Administrative Agent and the Incremental Term A Lenders party thereto (incorporated by
reference to Exhibit 10.3 of Sabre Corporation’s Current Report on Form 8-K filed with the Securities and
Exchange Commission on July 19, 2016).

Second Amendment to Letter Agreement by and between the Corporation and Greg Webb, dated June 15,
2016 (incorporated by reference to Exhibit 10.69 of Sabre Corporation’s Quarterly Report on Form 10-Q filed
with the Securities and Exchange Commission on August 2, 2016).
Letter Agreement by and between Sabre Corporation and Alex Alt, dated August 31, 2016 (incorporated by
reference to Exhibit 10.74 of Sabre Corporation’s Quarterly Report on Form 10-Q filed with the Securities and
Exchange Commission on November 2, 2016).
Employment Agreement by and between Sabre Corporation and Sean Menke, dated December 15, 2016
(incorporated by reference to Exhibit 10.1 of Sabre Corporation’s Current Report on Form 8-K filed with the
Securities and Exchange Commission on December 16, 2016).
Letter Agreement by and between Sabre Corporation and Lawrence W. Kellner, dated December 15, 2016
(incorporated by reference to Exhibit 10.2 of Sabre Corporation’s Current Report on Form 8-K filed with the
Securities and Exchange Commission on December 16, 2016).
Amendment dated December 22, 2016, to that certain Master Services Agreement dated as of November 1,
2015 by and between HP Enterprise Services, LLC and Sabre GLBL Inc.

109

Exhibit
Number

10.57+*

10.58+*

21.1*

23.1*

24.1*

31.1*

31.2*

32.1*

32.2*

Description of Exhibits

Form of Executive Chairman Restricted Stock Unit Agreement under the Sabre Corporation 2016 Omnibus
Incentive Compensation Plan.

Form of Executive Chairman Stock Option Grant Agreement under the Sabre Corporation 2016 Omnibus
Incentive Compensation Plan.

List of Subsidiaries

Consent of Ernst & Young LLP

Powers of Attorney (included on signature page)

Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

Certification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

Certification of Chief Executive Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

Certification of Chief Financial Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

101.INS*

XBRL Instance Document

101.SCH*

XBRL Taxonomy Extension Schema

101.CAL*

XBRL Taxonomy Extension Calculation Linkbase

101.DEF*

XBRL Taxonomy Extension Definition Linkbase

101.LAB*

XBRL Taxonomy Extension Label Linkbase

_____________________

+ Indicates management contract or compensatory plan or arrangement.
† Confidential treatment has been granted to portions of this exhibit by the Securities and Exchange Commission.
* Filed herewith.

ITEM 16. 

  FORM 10-K SUMMARY 

Not applicable.

110

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused 

this report to be signed on its behalf by the undersigned, thereunto duly authorized.

SIGNATURES

Date: February 17, 2017

SABRE CORPORATION

By:

/s/ Richard A. Simonson
Richard A. Simonson
Executive Vice President and
Chief Financial Officer

KNOW ALL MEN BY THESE PRESENTS, that each individual whose signature appears below constitutes and appoints 
Sean Menke, Richard A. Simonson, Rachel A. Gonzalez and Chris Nester, and each of them, his or her true and lawful attorney-
in-fact and agent, with full power of substitution, for him or her and in his or her name, place and stead, in any and all capacities, 
to execute any or all amendments to this Annual Report on Form 10-K and to file the same, with all exhibits thereto, and all documents 
in connection therewith, with the Securities and Exchange Commission, granting unto said attorney-in-fact and agent, and each of 
them, full power and authority to do and perform each and every act and thing requisite and necessary to be done in and about the 
premises, as fully to all intents and purposes as he or she might or could do in person, hereby ratifying and confirming all that said 
attorney-in-fact and agents or any of them, or his or her substitute or substitutes, may lawfully do or cause to be done by virtue 
hereof.

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following 

persons on behalf of the registrant and in the capacities and on the dates indicated. 

/s/ Sean Menke
Sean Menke

/s/ Richard A. Simonson
Richard A. Simonson

/s/ Jami B. Kindle
Jami B. Kindle

/s/ Lawrence W. Kellner
Lawrence W. Kellner

/s/ George Bravante, Jr.
George Bravante, Jr.

/s/ Renée James
Renée James

/s/ Gary Kusin
Gary Kusin

/s/ Greg Mondre
Greg Mondre

/s/ Judy Odom
Judy Odom

/s/ Joseph Osnoss
Joseph Osnoss

/s/ Karl Peterson
Karl Peterson

/s/ Zane Rowe
Zane Rowe

  President and Chief Executive Officer and Director

February 17, 2017

(Principal Executive Officer)

  Executive Vice President and Chief Financial Officer

February 17, 2017

(Principal Financial Officer)

  Vice President and Corporate Controller

February 17, 2017

(Principal Accounting Officer)

Executive Chairman of the Board and Director

February 17, 2017

  Director

  Director

  Director

  Director

  Director

  Director

  Director

Director

111

February 17, 2017

February 17, 2017

February 17, 2017

February 17, 2017

February 17, 2017

February 17, 2017

February 17, 2017

February 17, 2017

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SABRE CORPORATION
SCHEDULE II — VALUATION AND QUALIFYING ACCOUNTS
DECEMBER 31, 2016, 2015 AND 2014 
(In millions)

Allowance for Doubtful Accounts

Year ended December 31, 2016
Year ended December 31, 2015
Year ended December 31, 2014

Valuation Allowance for Deferred Tax Assets

Year ended December 31, 2016
Year ended December 31, 2015
Year ended December 31, 2014

Reserve for Value-Added Tax Receivables

Year ended December 31, 2016
Year ended December 31, 2015
Year ended December 31, 2014

Balance at
Beginning

Charged to
Expense or
Other Accounts

Write-offs and
Other Adjustments

Balance at
End of Period

$
$
$

$
$
$

$
$
$

32.3
27.5
25.9

80.7
160.0
253.1

1.8
6.9
3.9

$
$
$

$
$
$

$
$
$

10.6
8.6
10.4

$
$
$

$
1.1
(69.8) $
(79.3) $

(1.6) $
(3.1) $
$
4.0

(5.8) $
(3.8) $
(8.8) $

(7.3) $
(9.5) $
(13.8) $

0.1
$
(2.0) $
(1.0) $

37.1
32.3
27.5

74.5
80.7
160.0

0.3
1.8
6.9

112

 
 
 
 
 
 
 
 
 
 
 
 
 
Co-founder, Bravante-Curci Investors, LP,
Owner, Bravante Produce and
CEO, Pacific Agricultural Realty, LP

Renée James
Former President, Intel Corporation

Executive Chairman of the Board, Sabre

Sean Menke

Lawrence W. Kellner
Executive Chairman of the Board, Sabre

Sean Menke

Executive Vice President, Sabre
and President, Sabre Hospitality Solutions

Senior Partner, TPG, Managing Partner, TPG Pace
Group and President and CEO, TPG Pace Holdings
Lead Director, Sabre

Zane Rowe
Chief Financial Officer, VMware, Inc.

Wednesday, May 24, 2017 at 9:30 a.m. (local time)