Quarterlytics / Financial Services / Financial - Capital Markets / SAIC Inc. / FY2004 Annual Report

SAIC Inc.
Annual Report 2004

SAI · NYSE Financial Services
Claim this profile
Ticker SAI
Exchange NYSE
Sector Financial Services
Industry Financial - Capital Markets
Employees 10,000+
← All annual reports
FY2004 Annual Report · SAIC Inc.
Loading PDF…
35Years

of Employee Ownership

S A I C   2 0 0 4   A N N U A L   R E P O R T

A

s a i c . c o m

A

s a i c . c o m

T A B L E   O F   C O N T E N T S

SAIC at 35 
Message to Stockholders 
Federal Business Solutions 
  Research and Intelligence 
  System and Network Solutions 
  Transformation, Test, Training and Logistics 
  Naval Engineering and Technical Services 
  Enterprise and Infrastructure Solutions 
  Homeland Security 

2
4
7
8
12
16
20
24
28

Commercial IT and Telecommunications
Solutions 
  Commercial IT and Professional Services 
 Telecommunications 
Employee Ownership 
Team SAIC 
Founder’s Message 
Board of Directors 

35
36
42
46
48
50
52

A35Years

of Employee Ownership

A

1

T A B L E   O F   C O N T E N T S

SAIC at 35 
Message to Stockholders 
Federal Business Solutions 
  Research and Intelligence 
  System and Network Solutions 
  Transformation, Test, Training and Logistics 
  Naval Engineering and Technical Services 
  Enterprise and Infrastructure Solutions 
  Homeland Security 

2
4
7
8
12
16
20
24
28

Commercial IT and Telecommunications
Solutions 
  Commercial IT and Professional Services 
 Telecommunications 
Employee Ownership 
Team SAIC 
Founder’s Message 
Board of Directors 

35
36
42
46
48
50
52

A35Years

of Employee Ownership

A

1

S A I C   A T   3 5

“It is really our people who have 

made this company a success 

and who will continue to make 

the difference in the future.”

 –  Dr. J. Robert Beyster
SAIC Founder

Thirty-five years of quality service to our customers. 
Hundreds of thousands of successful contract deliverables. 
And 43,000 employees who make a difference for our 
customers and our world.
  On our 35th anniversary, it is appropriate to look back 
on our many proud accomplishments and look forward to 
our exciting future.
  We won our first contract – helping analyze nuclear 
weapon effects – based on the expertise of our founder, 
Dr. J. Robert Beyster, a nationally recognized nuclear 
physicist. Our nuclear physicists quickly found other uses 
for their knowledge and expertise beyond national secu-
rity work and undertook projects for the nuclear energy 

industry (risk assessments and plant safeguards) and the 
health care community (radiation treatment for cancer).
In the years that followed, our commitment to help 
our customers took us in directions we never could have 
foreseen. We recruited specialists from a wide array of 
technical disciplines and brought them together in multi-
disciplinary teams to solve customer problems. At the time, 
this was a novel approach. Our staff explored an astonish-
ing number of new technologies. SAIC quickly gained a 
reputation for its willingness to try novel solutions and its 
ability to solve some of our customers’ toughest problems.
  Hearing of our reputation, customers from many other 
fields recruited SAIC to help solve their most difficult 
problems. Recovering from the nuclear accidents at Three 
Mile Island and Chernobyl. Remediating the Prince William 
Sound oil spill and the Love Canal hazardous waste site. 
Developing the nation’s first high-level nuclear waste 
repository at Yucca Mountain. Working to create vaccines 
for AIDS, malaria, and SARS.
  Our list of accomplishments is extraordinary. Inte-
grating a worldwide medical information system for all 
Department of Defense medical facilities. Providing critical 
policy support and analysis for the Intermediate-Range 

Nuclear Forces (INF) treaty. Integrating the most realistic 
battlefield training center in the world at the U.S. Army’s 
National Training Center. Providing critical technical 
support for the Space Shuttle, the International Space 
Station, the Mariner 9 mission to Mars, and the Voyager 
mission past Jupiter and Saturn. Integrating many of the 
most important command and control centers for the U.S. 
military. Developing breakthrough technologies for signals 
analysis and image exploitation. Creating innovative 
technologies for the 1987 America’s Cup winner, Stars 
& Stripes. Providing crucial engineering support for the 
TRIDENT submarine, cruise missile program, and so many 
more critical programs. 

“For 35 years, the company has not wavered from its 

initial commitment. Our employee owners are proud of 
what they have been able to accomplish through their 
hard work, steadfast dedication, and perseverance in 
our commitments to our customers,” says SAIC CEO Ken 
Dahlberg.

“Employee ownership has been a major discriminator 
and reason for our success. Today, the same principles are 
governing and guiding our company as we embark upon 
our next 35 years in the company’s evolution.”

2 
2

3

 
 
 
 
 
 
S A I C   A T   3 5

“It is really our people who have 

made this company a success 

and who will continue to make 

the difference in the future.”

 –  Dr. J. Robert Beyster
SAIC Founder

Thirty-five years of quality service to our customers. 
Hundreds of thousands of successful contract deliverables. 
And 43,000 employees who make a difference for our 
customers and our world.
  On our 35th anniversary, it is appropriate to look back 
on our many proud accomplishments and look forward to 
our exciting future.
  We won our first contract – helping analyze nuclear 
weapon effects – based on the expertise of our founder, 
Dr. J. Robert Beyster, a nationally recognized nuclear 
physicist. Our nuclear physicists quickly found other uses 
for their knowledge and expertise beyond national secu-
rity work and undertook projects for the nuclear energy 

industry (risk assessments and plant safeguards) and the 
health care community (radiation treatment for cancer).
In the years that followed, our commitment to help 
our customers took us in directions we never could have 
foreseen. We recruited specialists from a wide array of 
technical disciplines and brought them together in multi-
disciplinary teams to solve customer problems. At the time, 
this was a novel approach. Our staff explored an astonish-
ing number of new technologies. SAIC quickly gained a 
reputation for its willingness to try novel solutions and its 
ability to solve some of our customers’ toughest problems.
  Hearing of our reputation, customers from many other 
fields recruited SAIC to help solve their most difficult 
problems. Recovering from the nuclear accidents at Three 
Mile Island and Chernobyl. Remediating the Prince William 
Sound oil spill and the Love Canal hazardous waste site. 
Developing the nation’s first high-level nuclear waste 
repository at Yucca Mountain. Working to create vaccines 
for AIDS, malaria, and SARS.
  Our list of accomplishments is extraordinary. Inte-
grating a worldwide medical information system for all 
Department of Defense medical facilities. Providing critical 
policy support and analysis for the Intermediate-Range 

Nuclear Forces (INF) treaty. Integrating the most realistic 
battlefield training center in the world at the U.S. Army’s 
National Training Center. Providing critical technical 
support for the Space Shuttle, the International Space 
Station, the Mariner 9 mission to Mars, and the Voyager 
mission past Jupiter and Saturn. Integrating many of the 
most important command and control centers for the U.S. 
military. Developing breakthrough technologies for signals 
analysis and image exploitation. Creating innovative 
technologies for the 1987 America’s Cup winner, Stars 
& Stripes. Providing crucial engineering support for the 
TRIDENT submarine, cruise missile program, and so many 
more critical programs. 

“For 35 years, the company has not wavered from its 

initial commitment. Our employee owners are proud of 
what they have been able to accomplish through their 
hard work, steadfast dedication, and perseverance in 
our commitments to our customers,” says SAIC CEO Ken 
Dahlberg.

“Employee ownership has been a major discriminator 
and reason for our success. Today, the same principles are 
governing and guiding our company as we embark upon 
our next 35 years in the company’s evolution.”

2 
2

3

 
 
 
 
 
 
M E S S A G E   T O   S T O C K H O L D E R S

Bill Roper, Duane Andrews, John Warner, Ken Dahlberg, Matt Desch, Tom Darcy, and Randy Walker

Our senior management team from left to right: 

This is a time of transition both for SAIC and our country. 
The economic, business, and political landscapes have 
undergone dramatic change since September 11, 2001. 
SAIC and its customers face new challenges that require 
different ways of thinking.
  At SAIC, we are responding with new strategies to 
support our current and future customers’ needs. We are 
using our subject matter expertise, technology, innovation, 
systems integration skills, and strong program manage-
ment to develop next generation systems to meet our 
customers’ requirements. As SAIC’s new Chief Executive 
Officer, I am proud to be the one chosen to lead SAIC.
SAIC has what it takes to succeed in these difficult 
times thanks to the vision and hard work of SAIC’s found-
er, Dr. J. Robert Beyster. He built a company renowned 
for its creativity, innovation and entrepreneurship. He 
endowed SAIC with an extraordinarily talented team of 
employees. He created an employee ownership system to 

motivate and reward excellent performance that benefits 
our customers.
  Our sights are set clearly on the future. Both our cus-
tomers and employees look to SAIC to help them build a 
better future.
  My job is to build upon the excellent resources we 
already have and focus us in ways that can best meet 
our customers’ needs and drive continued SAIC growth. 
In other words, to direct SAIC’s energy, passion, and 
commitment toward the future.
  We have already taken important steps in these 
directions.

Create a more customer-focused SAIC.  During my 
first months at SAIC, I asked our key customers how we 
could do better. They said: make it easier to do business 
with SAIC. We responded.

Three months after I joined SAIC and at the start of 

Fiscal Year 2005, we reorganized the company into fewer, 
more capable groups and business units that are focused 
on and aligned with our customers and markets. This 
enables us to better serve our customers. 

For example, the wide-ranging work we do for intel-
ligence agencies – a top priority in fighting the global 
war on terrorism and a major growth area for SAIC – has 
been consolidated from several organizational units into 
one.
  As an added benefit, our new business units now 
have the size, strength, and resources to compete better 
for major contracts and to collaborate appropriately with 
one another on larger systems integration opportunities. 
Equally important, the realignment enabled our best 

and brightest leaders to expand their skills by running 
larger businesses that will accelerate career development.
  Our new organization structure is customer-focused, 
growth-focused, and leadership-focused.

Reinvigorate SAIC’s commitment to growth.  On 
February 1, the start of our Fiscal Year 2005, we outlined 
a bold vision for SAIC’s future: double our company’s 
value in five years or less.

SAIC has always been a growth-oriented company. 
Through growth, we create better career opportunities for 
employees, create a dynamic and exciting work environ-
ment, and generate opportunities for stock price appre-
ciation. Even with the challenging economic climate, we 
achieved more than 50% revenue growth over the last 
five years.

Today, it is important to reaffirm our commitment 
to growth as we have in place the strategies to enable 
stronger growth in the future.

Develop our next generation leaders.  Having 
spent 10 years as a program manager, I acquired a deep 
appreciation of the importance of talking with customers 
to truly understand what their needs are and then build-
ing a team to deliver on-target solutions.

I believe this kind of program management experience 
is fundamental for those who will be our future company 
leaders. We will give promising employees more mobility, 
more rotation of assignments, and more program 
management experience to develop our next generation 
leaders.

Recommit to SAIC’s traditional values.  Our 
culture and employee ownership make SAIC unique. 
Employee ownership has been a primary factor in SAIC’s 
outstanding success. It has enabled us to retain our 
objectivity and independence in developing innovative 
solutions for our customers.
  Our broad, deep technical expertise is a formidable 
strength. It gives us an edge in winning hard-fought pro-
curement competitions – and in performing outstanding 
work for our customers.
  We have earned our customers’ trust year after year 
through consistent high-quality performance and high 
ethical standards. Our reputation in these areas is an 
extraordinary legacy we must protect and strengthen.

To do so, we must retain the personal commitment of 
employees at every level of SAIC and their dedication to 
excellence and ethics.

Better serve federal government customers.  By 
consolidating our capabilities into fewer, more capable 
organizational units, we strengthened our ability to offer 
more end-to-end, integrated solutions such as the ones 
we’re providing for the Department of Homeland Security, 
the U.S. Army’s Future Combat Systems program, and 
the DoD’s Guardian Installation Protection Program. The 
latter contract, awarded shortly after our fiscal year end, 
aims to provide better protection from weapons of mass 
destruction for military installations worldwide.

By aligning our people and organizations with our 
federal customers, we become part of their world. We 
develop a deeper knowledge and understanding of their 
operational requirements, synchronize better with their 
operational tempo, and better anticipate new operational 
needs. With our strong systems engineering and large-
scale integration skills, we develop new solutions, capa-
bilities, and technologies that make a real difference for 
our customers.

Better serve commercial and telecommunica-
tions customers.  Many of our prospective customers 
are experiencing crisis and change driven by the need to 
reduce costs, improve the return on their IT investment, 
and deliver value to their customers and stockholders.
We responded by giving key clients – especially those in 
the oil and gas, utilities, and telecommunications indus-

4 

5

 
 
 
 
 
 
 
 
 
M E S S A G E   T O   S T O C K H O L D E R S

Bill Roper, Duane Andrews, John Warner, Ken Dahlberg, Matt Desch, Tom Darcy, and Randy Walker

Our senior management team from left to right: 

This is a time of transition both for SAIC and our country. 
The economic, business, and political landscapes have 
undergone dramatic change since September 11, 2001. 
SAIC and its customers face new challenges that require 
different ways of thinking.
  At SAIC, we are responding with new strategies to 
support our current and future customers’ needs. We are 
using our subject matter expertise, technology, innovation, 
systems integration skills, and strong program manage-
ment to develop next generation systems to meet our 
customers’ requirements. As SAIC’s new Chief Executive 
Officer, I am proud to be the one chosen to lead SAIC.
SAIC has what it takes to succeed in these difficult 
times thanks to the vision and hard work of SAIC’s found-
er, Dr. J. Robert Beyster. He built a company renowned 
for its creativity, innovation and entrepreneurship. He 
endowed SAIC with an extraordinarily talented team of 
employees. He created an employee ownership system to 

motivate and reward excellent performance that benefits 
our customers.
  Our sights are set clearly on the future. Both our cus-
tomers and employees look to SAIC to help them build a 
better future.
  My job is to build upon the excellent resources we 
already have and focus us in ways that can best meet 
our customers’ needs and drive continued SAIC growth. 
In other words, to direct SAIC’s energy, passion, and 
commitment toward the future.
  We have already taken important steps in these 
directions.

Create a more customer-focused SAIC.  During my 
first months at SAIC, I asked our key customers how we 
could do better. They said: make it easier to do business 
with SAIC. We responded.

Three months after I joined SAIC and at the start of 

Fiscal Year 2005, we reorganized the company into fewer, 
more capable groups and business units that are focused 
on and aligned with our customers and markets. This 
enables us to better serve our customers. 

For example, the wide-ranging work we do for intel-
ligence agencies – a top priority in fighting the global 
war on terrorism and a major growth area for SAIC – has 
been consolidated from several organizational units into 
one.
  As an added benefit, our new business units now 
have the size, strength, and resources to compete better 
for major contracts and to collaborate appropriately with 
one another on larger systems integration opportunities. 
Equally important, the realignment enabled our best 

and brightest leaders to expand their skills by running 
larger businesses that will accelerate career development.
  Our new organization structure is customer-focused, 
growth-focused, and leadership-focused.

Reinvigorate SAIC’s commitment to growth.  On 
February 1, the start of our Fiscal Year 2005, we outlined 
a bold vision for SAIC’s future: double our company’s 
value in five years or less.

SAIC has always been a growth-oriented company. 
Through growth, we create better career opportunities for 
employees, create a dynamic and exciting work environ-
ment, and generate opportunities for stock price appre-
ciation. Even with the challenging economic climate, we 
achieved more than 50% revenue growth over the last 
five years.

Today, it is important to reaffirm our commitment 
to growth as we have in place the strategies to enable 
stronger growth in the future.

Develop our next generation leaders.  Having 
spent 10 years as a program manager, I acquired a deep 
appreciation of the importance of talking with customers 
to truly understand what their needs are and then build-
ing a team to deliver on-target solutions.

I believe this kind of program management experience 
is fundamental for those who will be our future company 
leaders. We will give promising employees more mobility, 
more rotation of assignments, and more program 
management experience to develop our next generation 
leaders.

Recommit to SAIC’s traditional values.  Our 
culture and employee ownership make SAIC unique. 
Employee ownership has been a primary factor in SAIC’s 
outstanding success. It has enabled us to retain our 
objectivity and independence in developing innovative 
solutions for our customers.
  Our broad, deep technical expertise is a formidable 
strength. It gives us an edge in winning hard-fought pro-
curement competitions – and in performing outstanding 
work for our customers.
  We have earned our customers’ trust year after year 
through consistent high-quality performance and high 
ethical standards. Our reputation in these areas is an 
extraordinary legacy we must protect and strengthen.

To do so, we must retain the personal commitment of 
employees at every level of SAIC and their dedication to 
excellence and ethics.

Better serve federal government customers.  By 
consolidating our capabilities into fewer, more capable 
organizational units, we strengthened our ability to offer 
more end-to-end, integrated solutions such as the ones 
we’re providing for the Department of Homeland Security, 
the U.S. Army’s Future Combat Systems program, and 
the DoD’s Guardian Installation Protection Program. The 
latter contract, awarded shortly after our fiscal year end, 
aims to provide better protection from weapons of mass 
destruction for military installations worldwide.

By aligning our people and organizations with our 
federal customers, we become part of their world. We 
develop a deeper knowledge and understanding of their 
operational requirements, synchronize better with their 
operational tempo, and better anticipate new operational 
needs. With our strong systems engineering and large-
scale integration skills, we develop new solutions, capa-
bilities, and technologies that make a real difference for 
our customers.

Better serve commercial and telecommunica-
tions customers.  Many of our prospective customers 
are experiencing crisis and change driven by the need to 
reduce costs, improve the return on their IT investment, 
and deliver value to their customers and stockholders.
We responded by giving key clients – especially those in 
the oil and gas, utilities, and telecommunications indus-

4 

5

 
 
 
 
 
 
 
 
 
tries – new solutions that produced major cost savings. 
By leveraging and applying our unique experience and 
capabilities in science and engineering, managing large-
scale research and development efforts, complex supply 
chain processes, and data analytics, we can provide dif-
ferentiation in the market and add business value for our 
customers. We believe this demonstration of our commit-
ment to service and performance will help us maintain 
strong long-term relationships with these key clients as 
their industries improve.

Strengthen financial performance.  I am proud of 
our performance for Fiscal Year 2004 (FY04), particularly 
as we celebrate the 35th anniversary of our company. 
Our revenue climbed 14% to $6.7 billion. Our net income 
jumped nearly 43% to $351 million, primarily due to 
increases in our operating income and decreases in non-
operating expenses.

  With a funded backlog of $4.2 billion, and cash and 
marketable securities of $2.4 billion, SAIC is well posi-
tioned to continue its record of outstanding customer 
service and successful growth into Fiscal Year 2005 and 
beyond.

To our customers worldwide, I deeply appreciate your 
business. We want to continue to earn your business by 
exceptional performance and innovation. To our 43,000 
employee owners, I am deeply grateful for your tireless 
efforts and dedication to our customers. I am honored to 
lead this remarkable company and look forward to even 
greater success as we build our future together.

Ken Dahlberg
Chief Executive Officer and President

Revenues 
Millions

2004  $6,720
2003  $5,903
2002  $5,771

$6,000

$5,000

$4,000

$3,000

$2,000

$1,000

Operating Income
Millions

2004  $540
2003  $499
2002  $432

Stockholders’ Equity 
Millions

2004  $2,190
2003  $2,007
2002  $2,524

$1,000

$800

$600

$400

$200

Net gain on sale of 
business units and  
subsidiary common 
stock

$3,000

$2,000

$1,000

$0

’00

’04

$0

’00

’04

$0  

’00

’04

Diluted Earnings per Share

2004  $1.86
2003  $1.21
2002  $0.08

Net Income
Millions

$2,000

2004  $351
2003  $246
2002  $19

Includes net gain or 
loss after taxes on 
marketable
securities and other 
investments, 
including impairment 
losses

$1,000

$8

$6

$4

$2

$0

’00

’04

$0

’00

’04

Federal Government

Solutions

S A I C ’ S   F E D E R A L   B U S I N E S S   T E A M

Federal Business President Duane Andrews (third from right) with Group Presidents (from left to right)
Larry Peck - Enterprise & Infrastructure Solutions; Don Foley - Research & Intelligence;
George Singley - Transformation, Test, Training & Logistics; 
Carl Albero - Naval Engineering & Technical Services; and Mark Hughes - System & Network Solutions.

6

7

 
 
tries – new solutions that produced major cost savings. 
By leveraging and applying our unique experience and 
capabilities in science and engineering, managing large-
scale research and development efforts, complex supply 
chain processes, and data analytics, we can provide dif-
ferentiation in the market and add business value for our 
customers. We believe this demonstration of our commit-
ment to service and performance will help us maintain 
strong long-term relationships with these key clients as 
their industries improve.

Strengthen financial performance.  I am proud of 
our performance for Fiscal Year 2004 (FY04), particularly 
as we celebrate the 35th anniversary of our company. 
Our revenue climbed 14% to $6.7 billion. Our net income 
jumped nearly 43% to $351 million, primarily due to 
increases in our operating income and decreases in non-
operating expenses.

  With a funded backlog of $4.2 billion, and cash and 
marketable securities of $2.4 billion, SAIC is well posi-
tioned to continue its record of outstanding customer 
service and successful growth into Fiscal Year 2005 and 
beyond.

To our customers worldwide, I deeply appreciate your 
business. We want to continue to earn your business by 
exceptional performance and innovation. To our 43,000 
employee owners, I am deeply grateful for your tireless 
efforts and dedication to our customers. I am honored to 
lead this remarkable company and look forward to even 
greater success as we build our future together.

Ken Dahlberg
Chief Executive Officer and President

Revenues 
Millions

2004  $6,720
2003  $5,903
2002  $5,771

$6,000

$5,000

$4,000

$3,000

$2,000

$1,000

Operating Income
Millions

2004  $540
2003  $499
2002  $432

Stockholders’ Equity 
Millions

2004  $2,190
2003  $2,007
2002  $2,524

$1,000

$800

$600

$400

$200

Net gain on sale of 
business units and  
subsidiary common 
stock

$3,000

$2,000

$1,000

$0

’00

’04

$0

’00

’04

$0  

’00

’04

Diluted Earnings per Share

2004  $1.86
2003  $1.21
2002  $0.08

Net Income
Millions

$2,000

2004  $351
2003  $246
2002  $19

Includes net gain or 
loss after taxes on 
marketable
securities and other 
investments, 
including impairment 
losses

$1,000

$8

$6

$4

$2

$0

’00

’04

$0

’00

’04

Federal Government

Solutions

S A I C ’ S   F E D E R A L   B U S I N E S S   T E A M

Federal Business President Duane Andrews (third from right) with Group Presidents (from left to right)
Larry Peck - Enterprise & Infrastructure Solutions; Don Foley - Research & Intelligence;
George Singley - Transformation, Test, Training & Logistics; 
Carl Albero - Naval Engineering & Technical Services; and Mark Hughes - System & Network Solutions.

6

7

 
 
R E S E A R C H   A N D   I N T E L L I G E N C E

To  provide  our  military  with  advanced  integrated  warfare  systems,  SAIC  helps  the  Naval  Air  Systems  Command 

perform research, development, testing, and evaluation on Navy and Marines Corps aircraft. This includes developing 

simulations – such as this simulated launch (below) of the F/A-18E SuperHornet from the USS Nimitz – to test new 

aircraft flight control systems, safety systems, and aircrew training. 

Working on the frontiers of advanced technologies, SAIC 
integrates leading-edge technology services and products 
for customers in the space, aeronautical, intelligence, and 
information business areas. Our research and intelligence 
expertise assists our national security customers by provid-
ing more capabilities to decision-makers and warfighters 
to help save lives and prevent and shorten conflicts.

Intelligence
We help the military and the intelligence community 
take advantage of the latest technologies to acquire and 
process intelligence data, transform it into actionable in-
formation for decision-makers and warfighters, and share 
and disseminate that information quickly and securely.
  As the lead systems engineering and integration 
contractor, we will play a critical role in developing the 
U.S. Air Force Space-Based Radar system – a transforma-
tional system designed to provide extraordinary capability 
to gain real-time information on any potential adversary, 
locale, or theater. The system will track moving targets, 
produce high-resolution radar images, and generate high-
resolution terrain information – even in very mountainous 
areas – with the goal of striking targets in record time. 
  Unmanned aerial vehicles (UAVs), robots, and other 
autonomous systems are becoming more important in 
surveillance, reconnaissance, and intelligence gathering 
– and SAIC is at the forefront of this transformation. 
  Over the last few years, we have amassed extensive 
experience in requirements development, design, integra-
tion, testing, and operational deployment of several major 
airborne systems, including the Global Hawk UAV, the 
Tomahawk cruise missile, and SAIC’s own UAVs, such 
as our rotary-wing Vigilante. Our expertise encompasses 
the full gamut of disciplines necessary for autonomous 
vehicles, including platform design, sensor payload design 
and integration, signature management, and control 
automation.

For example, we are building five Vigilante UAVs for 
the U.S. Army and equipping them with payloads to assist 

with current operations. To expand its capabilities, the 
Army continues to actively seek ways to employ UAVs in 
low-and-slow operations, which might subject them to 
hostile fire, and in environmental conditions that could put 
a manned platform at unacceptable risk. 

In this effort, SAIC is building and testing the vehicles 
and ground support equipment, developing an over-the-
horizon data link back to a remote location for real-time 
payload data exploitation and mission management. We 
are packaging all the equipment for delivery and deploy-
ment, training operators on how to operate and maintain 
the system, and providing ongoing remote technical sup-
port for deployed operations.

To send robots on missions and into areas that are not 
safe for humans – such as earthquake-damaged buildings, 
chemical-spill sites, or terrorist-occupied buildings – new 
technologies need to be developed. On a recent DARPA 
program, SAIC demonstrated for the first time a system 
of 100 heterogeneous robots, with communications and 
intelligent software collaborating to map an unknown 
building, detect and track an intruder, and guard an item 
of interest. 
  As prime contractor for the National Security Agency’s 
largest modernization program, our engineering, 
integration, and processing capabilities help to keep NSA 
on the leading edge of communications technology. For 
example, we are integrating large-scale IT systems and 
developing knowledge management tools to enhance 
data processing.
  Our operational support to decision-makers and those 
who plan and execute intelligence missions is mak-
ing a difference in the global war on terrorism. During 
Operation Iraqi Freedom, the elapsed time from target 
identification to target actions took only a few minutes in 
some cases as compared to a few hours during previous 
conflicts like Operation Desert Storm. The latter conflict 
relied heavily on people and equipment deployed in or 
near the battle zone to process intelligence data. 

In contrast, during Operation Iraqi Freedom, U.S. 

8

9

 
 
 
 
R E S E A R C H   A N D   I N T E L L I G E N C E

To  provide  our  military  with  advanced  integrated  warfare  systems,  SAIC  helps  the  Naval  Air  Systems  Command 

perform research, development, testing, and evaluation on Navy and Marines Corps aircraft. This includes developing 

simulations – such as this simulated launch (below) of the F/A-18E SuperHornet from the USS Nimitz – to test new 

aircraft flight control systems, safety systems, and aircrew training. 

Working on the frontiers of advanced technologies, SAIC 
integrates leading-edge technology services and products 
for customers in the space, aeronautical, intelligence, and 
information business areas. Our research and intelligence 
expertise assists our national security customers by provid-
ing more capabilities to decision-makers and warfighters 
to help save lives and prevent and shorten conflicts.

Intelligence
We help the military and the intelligence community 
take advantage of the latest technologies to acquire and 
process intelligence data, transform it into actionable in-
formation for decision-makers and warfighters, and share 
and disseminate that information quickly and securely.
  As the lead systems engineering and integration 
contractor, we will play a critical role in developing the 
U.S. Air Force Space-Based Radar system – a transforma-
tional system designed to provide extraordinary capability 
to gain real-time information on any potential adversary, 
locale, or theater. The system will track moving targets, 
produce high-resolution radar images, and generate high-
resolution terrain information – even in very mountainous 
areas – with the goal of striking targets in record time. 
  Unmanned aerial vehicles (UAVs), robots, and other 
autonomous systems are becoming more important in 
surveillance, reconnaissance, and intelligence gathering 
– and SAIC is at the forefront of this transformation. 
  Over the last few years, we have amassed extensive 
experience in requirements development, design, integra-
tion, testing, and operational deployment of several major 
airborne systems, including the Global Hawk UAV, the 
Tomahawk cruise missile, and SAIC’s own UAVs, such 
as our rotary-wing Vigilante. Our expertise encompasses 
the full gamut of disciplines necessary for autonomous 
vehicles, including platform design, sensor payload design 
and integration, signature management, and control 
automation.

For example, we are building five Vigilante UAVs for 
the U.S. Army and equipping them with payloads to assist 

with current operations. To expand its capabilities, the 
Army continues to actively seek ways to employ UAVs in 
low-and-slow operations, which might subject them to 
hostile fire, and in environmental conditions that could put 
a manned platform at unacceptable risk. 

In this effort, SAIC is building and testing the vehicles 
and ground support equipment, developing an over-the-
horizon data link back to a remote location for real-time 
payload data exploitation and mission management. We 
are packaging all the equipment for delivery and deploy-
ment, training operators on how to operate and maintain 
the system, and providing ongoing remote technical sup-
port for deployed operations.

To send robots on missions and into areas that are not 
safe for humans – such as earthquake-damaged buildings, 
chemical-spill sites, or terrorist-occupied buildings – new 
technologies need to be developed. On a recent DARPA 
program, SAIC demonstrated for the first time a system 
of 100 heterogeneous robots, with communications and 
intelligent software collaborating to map an unknown 
building, detect and track an intruder, and guard an item 
of interest. 
  As prime contractor for the National Security Agency’s 
largest modernization program, our engineering, 
integration, and processing capabilities help to keep NSA 
on the leading edge of communications technology. For 
example, we are integrating large-scale IT systems and 
developing knowledge management tools to enhance 
data processing.
  Our operational support to decision-makers and those 
who plan and execute intelligence missions is mak-
ing a difference in the global war on terrorism. During 
Operation Iraqi Freedom, the elapsed time from target 
identification to target actions took only a few minutes in 
some cases as compared to a few hours during previous 
conflicts like Operation Desert Storm. The latter conflict 
relied heavily on people and equipment deployed in or 
near the battle zone to process intelligence data. 

In contrast, during Operation Iraqi Freedom, U.S. 

8

9

 
 
 
 
(Below) To assist astronauts in training for activities performed in space, SAIC provides test safety support to NASA’s 

Neutral Buoyancy Laboratory at the Johnson Space Center in Houston, Texas. By approximating weightless conditions, 

the lab’s huge 40-foot-deep water tank allows crews to simulate assembly and repair tasks under conditions similar 

to those encountered in space.

R E S E A R C H   A N D   I N T E L L I G E N C E

Air Force intelligence staff in the U.S. processed, exploited, 
and disseminated intelligence collected by the U-2 aircraft 
and Predator and Global Hawk unmanned aerial vehicles 
deployed in Iraq. The U.S. intelligence staff quickly turned 
the raw information into actionable intelligence for the 
forward-based warfighters. This tactical approach – known 
as “reachback” – was developed by the Air Force Air 
Combat Command with significant support from SAIC. 

Research
To help our customers solve complex technical problems, 
our engineers and scientists conduct leading-edge
research and development in such areas as remote sens-
ing, space exploration, precision targeting, and missile 
defense.
  As one of the foremost research and development 
companies in the United States, SAIC’s scientists have 
explored and developed new technologies to assist NASA, 
as well as the military, space and intelligence communi-
ties. In addition, we operate important government-owned 
research support facilities. 

For the U.S. Geological Survey, we operate and help 

manage the EROS Data Center – the world’s largest 
collection of remotely sensed landmass data and a pillar 
of our efforts to understand our own planet. Our efforts 
include developing, operating, and maintaining integrated 
systems designed to process the massive volumes of 
image data from earth resource satellites covering the 
entire surface of the globe. On a typical day, roughly 1.4 
terabytes of data arrive for processing, and over 250 giga-
bytes of data are provided to customers, who are studying 
a wide variety of environmental issues such as land use 
and global change.

For NASA’s human spaceflight program, we provide 
safety, reliability, and quality assurance support for the 
International Space Station and the Space Shuttle. For 
example, in supporting NASA programs at the Johnson 
Space Center in Houston, we play a key role in providing 
for the safety of astronauts working outside the Space 
Station and other orbiting spacecraft. SAIC’s efforts are 
an important part of NASA’s work to return the Shuttle to 
flight status. 
  Our researchers and scientists also work with military 
customers to develop advanced technologies and greater 
capabilities for our warfighters. For example, we help the 
U.S. Army improve and demonstrate a precision strike 
capability that enables warfighters to locate, identify, and 
eliminate high-value moving targets. SAIC has supported 
the Joint Precision Strike Demonstration (JPSD) program 
since it began in 1992. 
  Under a new JPSD contract, SAIC assumes a lead role 
in paving the way to future joint command and control 
and precision strike systems. We develop prototypes, 
put them in the hands of operational troops, and refine 
the design and operational utility through continuous 
feedback from users. 

To better understand which bombing strikes are 
effective and how, we brought a new technology to 
the Defense Threat Reduction Agency. We developed a 
counterforce “taggant” – in the form of nanocrystals 
– that can be added to munitions to determine the origin 
of the source. We also provide wide-ranging support to 
improve missile defense capabilities. For example, we are 
assisting the Air Force in developing an optical payload to 
demonstrate on-orbit launch detection and tracking  
of missiles.

“

SAIC provides round-the-clock support of rapid response requests from FEMA 

and others in support of hazards and emergencies. They have become a highly 

trusted source of land remote sensing information and service.”

James A. Sturdevant, Deputy Director, EROS Data Center, U.S. Geological Survey

10

11

 
 
 
(Below) To assist astronauts in training for activities performed in space, SAIC provides test safety support to NASA’s 

Neutral Buoyancy Laboratory at the Johnson Space Center in Houston, Texas. By approximating weightless conditions, 

the lab’s huge 40-foot-deep water tank allows crews to simulate assembly and repair tasks under conditions similar 

to those encountered in space.

R E S E A R C H   A N D   I N T E L L I G E N C E

Air Force intelligence staff in the U.S. processed, exploited, 
and disseminated intelligence collected by the U-2 aircraft 
and Predator and Global Hawk unmanned aerial vehicles 
deployed in Iraq. The U.S. intelligence staff quickly turned 
the raw information into actionable intelligence for the 
forward-based warfighters. This tactical approach – known 
as “reachback” – was developed by the Air Force Air 
Combat Command with significant support from SAIC. 

Research
To help our customers solve complex technical problems, 
our engineers and scientists conduct leading-edge
research and development in such areas as remote sens-
ing, space exploration, precision targeting, and missile 
defense.
  As one of the foremost research and development 
companies in the United States, SAIC’s scientists have 
explored and developed new technologies to assist NASA, 
as well as the military, space and intelligence communi-
ties. In addition, we operate important government-owned 
research support facilities. 

For the U.S. Geological Survey, we operate and help 

manage the EROS Data Center – the world’s largest 
collection of remotely sensed landmass data and a pillar 
of our efforts to understand our own planet. Our efforts 
include developing, operating, and maintaining integrated 
systems designed to process the massive volumes of 
image data from earth resource satellites covering the 
entire surface of the globe. On a typical day, roughly 1.4 
terabytes of data arrive for processing, and over 250 giga-
bytes of data are provided to customers, who are studying 
a wide variety of environmental issues such as land use 
and global change.

For NASA’s human spaceflight program, we provide 
safety, reliability, and quality assurance support for the 
International Space Station and the Space Shuttle. For 
example, in supporting NASA programs at the Johnson 
Space Center in Houston, we play a key role in providing 
for the safety of astronauts working outside the Space 
Station and other orbiting spacecraft. SAIC’s efforts are 
an important part of NASA’s work to return the Shuttle to 
flight status. 
  Our researchers and scientists also work with military 
customers to develop advanced technologies and greater 
capabilities for our warfighters. For example, we help the 
U.S. Army improve and demonstrate a precision strike 
capability that enables warfighters to locate, identify, and 
eliminate high-value moving targets. SAIC has supported 
the Joint Precision Strike Demonstration (JPSD) program 
since it began in 1992. 
  Under a new JPSD contract, SAIC assumes a lead role 
in paving the way to future joint command and control 
and precision strike systems. We develop prototypes, 
put them in the hands of operational troops, and refine 
the design and operational utility through continuous 
feedback from users. 

To better understand which bombing strikes are 
effective and how, we brought a new technology to 
the Defense Threat Reduction Agency. We developed a 
counterforce “taggant” – in the form of nanocrystals 
– that can be added to munitions to determine the origin 
of the source. We also provide wide-ranging support to 
improve missile defense capabilities. For example, we are 
assisting the Air Force in developing an optical payload to 
demonstrate on-orbit launch detection and tracking  
of missiles.

“

SAIC provides round-the-clock support of rapid response requests from FEMA 

and others in support of hazards and emergencies. They have become a highly 

trusted source of land remote sensing information and service.”

James A. Sturdevant, Deputy Director, EROS Data Center, U.S. Geological Survey

10

11

 
 
 
S Y S T E M   A N D   N E T W O R K   S O L U T I O N S

To give military commanders better control over the multiple communications networks used in joint military opera-

tions, SAIC is designing the Joint Network Management System (below). The software system is intended to enhance 

situational awareness by providing commanders with a common, automated system for joint communications plan-

ning and management. 

As a prime developer and integrator of complex informa-
tion-based systems, SAIC offers a wide array of experience 
in the areas of command and control, enterprisewide 
telecommunications and network systems, and law en-
forcement and security solutions. Ranked by Government 
Executive as the #1 Systems Integration Contractor, SAIC 
provides unique insight and perspective as a top-ranked 
developer of integrated solutions. 

Next Generation Command, Control, and 
Communications
Since our first C3 contract win in 1971, we have been 
working to help warfighters achieve the seamless, global 
systems interoperability that will give U.S. forces infor-
mation dominance on the battlefield. Today, as the U.S. 
Department of Defense transitions toward network-centric 
warfare, our command, control, and communications ex-
pertise is helping DoD build the infrastructure and systems 
that are critical to achieving its goals.

Supplying real-time battlefield intelligence to anyone 
who needs it, from a soldier on the front lines to a com-
mander thousands of miles away, requires an expanded 
bandwidth network. As the Defense Information Systems 
Agency (DISA) support contractor for the Global Informa-
tion Grid - Bandwidth Expansion (GIG-BE) program, we 
are helping to design and deploy a 10-gigabit-per-second 
optical data network supporting warfighters at more than 
100 locations worldwide. The GIG-BE network will replace 
part of the backbone of the Defense Information System 
Network, a synchronous optical network with 2.4-gigabit-
per-second transmission rates. Our role – which includes 
managing the evaluation and procurement of hardware 
and software, plus network operations and management 
solutions for the GIG-BE project – positions us as a lead-
ing independent evaluator for other large, highly complex 
information technology programs.
  We are also continuing more than a decade of sup-
port to other DISA infrastructure initiatives, such as the 
development of Net Centric Enterprise Services (NCES), 

the next generation of common, interoperable information 
capabilities to support the warfighter.

To manage the converged voice, video and data 
networks that will traverse tomorrow’s complex battle-
field, we are helping the U.S. Army Communications-
Electronics Command design, develop, and field the 
Joint Network Management System (JNMS). The system 
will enable warfighters to plan and manage the diverse 
legacy and advanced telecommunications systems in the 
joint battlespace. Of critical importance, JNMS will enable 
Combatant Command Joint Task Force Commanders to 
obtain decisive information and maintain dominance in an 
increasing network-centric battlefield. 

For another key customer, the Space and Naval Warfare 

Systems Command (SPAWAR), we are upgrading a Joint 
Ultra High Frequency Military Satellite Communications 
system that provides users with worldwide data and voice 
communications that are fully compatible with fixed, 
mobile, man-packable, and transportation operations. This 
will give the warfighter increased satellite access through 
enhanced channel control and distributed remote com-
munication planning via a Web browser. 
  Also for SPAWAR, we support the Service Oriented 
Architecture initiative to provide a common set of interop-
erable information capabilities in the Global Information 
Grid. The goal: to better access, collect, process, store, 
disseminate, and manage information on demand for 
warfighters, policy makers, and support organizations.
  Another system we developed for the federal govern-
ment is enhancing situational awareness and collabora-
tion for homeland defense and crisis operations. The Area 
Security Operations Command and Control (ASOCC) 
system is a secure peer-to-peer incident management 
system that allows for almost instantaneous knowledge 
of incidents to speed up response time and facilitate 
cooperation between local, state, and federal agencies. 
The ASOCC system is unique among incident management 
systems in that it can span the secure and non-secure en-
vironments to provide support to both civilian and military 

12

13

 
 
 
S Y S T E M   A N D   N E T W O R K   S O L U T I O N S

To give military commanders better control over the multiple communications networks used in joint military opera-

tions, SAIC is designing the Joint Network Management System (below). The software system is intended to enhance 

situational awareness by providing commanders with a common, automated system for joint communications plan-

ning and management. 

As a prime developer and integrator of complex informa-
tion-based systems, SAIC offers a wide array of experience 
in the areas of command and control, enterprisewide 
telecommunications and network systems, and law en-
forcement and security solutions. Ranked by Government 
Executive as the #1 Systems Integration Contractor, SAIC 
provides unique insight and perspective as a top-ranked 
developer of integrated solutions. 

Next Generation Command, Control, and 
Communications
Since our first C3 contract win in 1971, we have been 
working to help warfighters achieve the seamless, global 
systems interoperability that will give U.S. forces infor-
mation dominance on the battlefield. Today, as the U.S. 
Department of Defense transitions toward network-centric 
warfare, our command, control, and communications ex-
pertise is helping DoD build the infrastructure and systems 
that are critical to achieving its goals.

Supplying real-time battlefield intelligence to anyone 
who needs it, from a soldier on the front lines to a com-
mander thousands of miles away, requires an expanded 
bandwidth network. As the Defense Information Systems 
Agency (DISA) support contractor for the Global Informa-
tion Grid - Bandwidth Expansion (GIG-BE) program, we 
are helping to design and deploy a 10-gigabit-per-second 
optical data network supporting warfighters at more than 
100 locations worldwide. The GIG-BE network will replace 
part of the backbone of the Defense Information System 
Network, a synchronous optical network with 2.4-gigabit-
per-second transmission rates. Our role – which includes 
managing the evaluation and procurement of hardware 
and software, plus network operations and management 
solutions for the GIG-BE project – positions us as a lead-
ing independent evaluator for other large, highly complex 
information technology programs.
  We are also continuing more than a decade of sup-
port to other DISA infrastructure initiatives, such as the 
development of Net Centric Enterprise Services (NCES), 

the next generation of common, interoperable information 
capabilities to support the warfighter.

To manage the converged voice, video and data 
networks that will traverse tomorrow’s complex battle-
field, we are helping the U.S. Army Communications-
Electronics Command design, develop, and field the 
Joint Network Management System (JNMS). The system 
will enable warfighters to plan and manage the diverse 
legacy and advanced telecommunications systems in the 
joint battlespace. Of critical importance, JNMS will enable 
Combatant Command Joint Task Force Commanders to 
obtain decisive information and maintain dominance in an 
increasing network-centric battlefield. 

For another key customer, the Space and Naval Warfare 

Systems Command (SPAWAR), we are upgrading a Joint 
Ultra High Frequency Military Satellite Communications 
system that provides users with worldwide data and voice 
communications that are fully compatible with fixed, 
mobile, man-packable, and transportation operations. This 
will give the warfighter increased satellite access through 
enhanced channel control and distributed remote com-
munication planning via a Web browser. 
  Also for SPAWAR, we support the Service Oriented 
Architecture initiative to provide a common set of interop-
erable information capabilities in the Global Information 
Grid. The goal: to better access, collect, process, store, 
disseminate, and manage information on demand for 
warfighters, policy makers, and support organizations.
  Another system we developed for the federal govern-
ment is enhancing situational awareness and collabora-
tion for homeland defense and crisis operations. The Area 
Security Operations Command and Control (ASOCC) 
system is a secure peer-to-peer incident management 
system that allows for almost instantaneous knowledge 
of incidents to speed up response time and facilitate 
cooperation between local, state, and federal agencies. 
The ASOCC system is unique among incident management 
systems in that it can span the secure and non-secure en-
vironments to provide support to both civilian and military 

12

13

 
 
 
S Y S T E M   A N D   N E T W O R K   S O L U T I O N S

organizations. For example, the U.S. Northern Command 
is operationalizing ASOCC to provide a counterterrorism 
collaboration capability across the breadth of DoD. 

Enterprise-wide Telecommunications and 
Network Systems
As many of our government customers move to managed 
services in both telecommunications and information 
systems, we are supporting their efforts to shed large 
infrastructure costs and concentrate on core missions. 

Building on our long-term relationship with NASA, we 
recently won a contract to provide information technology 
management services across the agency. This NASA-wide 
IT management effort includes support to the Integrated 
Financial Management Program, wide-area network, IT 
security, and NASA’s digital television system. Most of 
the work is being performed at the Marshall Space Flight 
Center in Huntsville, Alabama, where SAIC has estab-
lished a growing business base. We will provide support 
in the areas of federal telecommunications and network 
management, IT security, software development, and 
enterprise resource planning implementation. 

Integrated Law Enforcement and Security 
Solutions
Better information sharing and collaboration are es-
sential for fighting the war on crime and terrorism. SAIC 
pioneered the development of systems that enhance 
information sharing for law enforcement agencies at all 
levels of government. In the early 1980s, we developed 
the first national, criminal-history system built on a 
biometric and shared by all 50 states. In the 1990s, we 
built the follow-on system, the FBI Interstate Identification 
Index (III), which today maintains data on more than 40 
million subjects and is used by more than 500,000 state, 
local, and federal law enforcement officials. Following 
the mandate of the Brady Act, we worked with the FBI 
to build the National Instant Criminal Background Check 
System, which helps U.S. firearms dealers determine if they 

may legally sell or transfer a weapon, through a database 
search that usually takes less than 1 second. We also built 
the FBI Combined DNA Index System, the national DNA 
database installed at more than 200 worldwide forensic 
labs and used by investigators to quickly link the same 
perpetrator to crimes at various sites. 

Today, we are building a highly secure, Web-based 

investigative case-management system specifically 
designed to foster information sharing as a way of solving 
a greater number of cases more quickly. We also built and 
help facilitate the FBI Law Enforcement Online system, a 
43,000-user, electronic community for sharing strategies 
and tactics for combating crime and terrorism.

In the biometric area, we are developing a kiosk-based 

system that integrates three biometrics – facial, iris, and 
fingerprint scans – to support the Kingdom of Jordan’s 
Public Safety Directorate. And we’re helping the New York 
City Police Department protect its 55,000 officers and 
staff with a biometric-based, PDA-compatible identifica-
tion badge that holds essential personnel data, documents 
time and attendance, and controls access to facilities. 
Through our Automated Exercise and Assessment 
System, we train officials at all levels of government how 
to react and share information in crisis situations such as 
biological, chemical, and natural disasters. 

To protect the security of information, the U.S. govern-
ment looks to SAIC’s Common Criteria Testing Laboratory 
(CCTL) to evaluate the security of the technology products 
that comprise the federal IT structure. SAIC’s CCTL has 
become the most trusted lab – based on market share 
statistics – among domestic producers of hardware and 
software products. 
  And we’re even helping to protect the security of 
the most important of U.S. privileges – the vote. When 
Maryland decided to implement touch-screen electronic 
voting, the state looked to SAIC to assess the security of 
the new voting system. SAIC has also addressed security 
issues surrounding electronic voting for the Republican 
and Democratic National Committees.

(Above) SAIC provides engineering support to the highest levels of the Department of Justice, FBI, Drug Enforcement 

Administration, as well as state and local law enforcement to implement the federal Communications Assistance for 

Law Enforcement Act (CALEA) wiretap statute, which ensures that telecommunications carriers of all kinds – land-line, 

wireless, cable-based, Internet-based, and satellite – make their networks capable of provisioning lawful electronic 

surveillance. 

14

15

 
 
 
 
 
S Y S T E M   A N D   N E T W O R K   S O L U T I O N S

organizations. For example, the U.S. Northern Command 
is operationalizing ASOCC to provide a counterterrorism 
collaboration capability across the breadth of DoD. 

Enterprise-wide Telecommunications and 
Network Systems
As many of our government customers move to managed 
services in both telecommunications and information 
systems, we are supporting their efforts to shed large 
infrastructure costs and concentrate on core missions. 

Building on our long-term relationship with NASA, we 
recently won a contract to provide information technology 
management services across the agency. This NASA-wide 
IT management effort includes support to the Integrated 
Financial Management Program, wide-area network, IT 
security, and NASA’s digital television system. Most of 
the work is being performed at the Marshall Space Flight 
Center in Huntsville, Alabama, where SAIC has estab-
lished a growing business base. We will provide support 
in the areas of federal telecommunications and network 
management, IT security, software development, and 
enterprise resource planning implementation. 

Integrated Law Enforcement and Security 
Solutions
Better information sharing and collaboration are es-
sential for fighting the war on crime and terrorism. SAIC 
pioneered the development of systems that enhance 
information sharing for law enforcement agencies at all 
levels of government. In the early 1980s, we developed 
the first national, criminal-history system built on a 
biometric and shared by all 50 states. In the 1990s, we 
built the follow-on system, the FBI Interstate Identification 
Index (III), which today maintains data on more than 40 
million subjects and is used by more than 500,000 state, 
local, and federal law enforcement officials. Following 
the mandate of the Brady Act, we worked with the FBI 
to build the National Instant Criminal Background Check 
System, which helps U.S. firearms dealers determine if they 

may legally sell or transfer a weapon, through a database 
search that usually takes less than 1 second. We also built 
the FBI Combined DNA Index System, the national DNA 
database installed at more than 200 worldwide forensic 
labs and used by investigators to quickly link the same 
perpetrator to crimes at various sites. 

Today, we are building a highly secure, Web-based 

investigative case-management system specifically 
designed to foster information sharing as a way of solving 
a greater number of cases more quickly. We also built and 
help facilitate the FBI Law Enforcement Online system, a 
43,000-user, electronic community for sharing strategies 
and tactics for combating crime and terrorism.

In the biometric area, we are developing a kiosk-based 

system that integrates three biometrics – facial, iris, and 
fingerprint scans – to support the Kingdom of Jordan’s 
Public Safety Directorate. And we’re helping the New York 
City Police Department protect its 55,000 officers and 
staff with a biometric-based, PDA-compatible identifica-
tion badge that holds essential personnel data, documents 
time and attendance, and controls access to facilities. 
Through our Automated Exercise and Assessment 
System, we train officials at all levels of government how 
to react and share information in crisis situations such as 
biological, chemical, and natural disasters. 

To protect the security of information, the U.S. govern-
ment looks to SAIC’s Common Criteria Testing Laboratory 
(CCTL) to evaluate the security of the technology products 
that comprise the federal IT structure. SAIC’s CCTL has 
become the most trusted lab – based on market share 
statistics – among domestic producers of hardware and 
software products. 
  And we’re even helping to protect the security of 
the most important of U.S. privileges – the vote. When 
Maryland decided to implement touch-screen electronic 
voting, the state looked to SAIC to assess the security of 
the new voting system. SAIC has also addressed security 
issues surrounding electronic voting for the Republican 
and Democratic National Committees.

(Above) SAIC provides engineering support to the highest levels of the Department of Justice, FBI, Drug Enforcement 

Administration, as well as state and local law enforcement to implement the federal Communications Assistance for 

Law Enforcement Act (CALEA) wiretap statute, which ensures that telecommunications carriers of all kinds – land-line, 

wireless, cable-based, Internet-based, and satellite – make their networks capable of provisioning lawful electronic 

surveillance. 

14

15

 
 
 
 
 
T R A N S F O R M A T I O N ,   T E S T ,

T R A I N I N G   A N D   L O G I S T I C S

Innovative power systems are a key enabler of the Army’s Future Combat Systems (FCS). SAIC plays a major role in 

developing hybrid electric propulsion systems for large (16- to 20-ton) armored combat vehicles. Our work includes 

full-scale, hardware-in-the-loop simulations (below) to test the effectiveness and reliability of hybrid propulsion sys-

tems in FCS simulations. This testing helps reduce risk and provides critical data to enhance the propulsion systems.

For more than 30 years, SAIC has worked with military 
clients to integrate technology, tactics, and training into 
new capabilities. To aid the U.S. in meeting emerging 
threats and challenges, SAIC is helping transform those 
capabilities.

Military Transformation
We offer Service and Joint customers support for the full 
spectrum of military transformation. Our support ranges 
from research and concept development through test, 
evaluation, and experimentation to training and, ulti-
mately, support for deployed systems and troops. 

For the U.S. Army’s flagship transformation program 

– the Future Combat Systems (FCS) – SAIC and Boe-
ing work together as the Lead Systems Integrator (LSI). 
Together we are developing the overall architecture for 
a networked system-of-systems to include manned and 
unmanned platforms capable of conducting missions for 
assault, air defense, reconnaissance, surveillance and 
target acquisition, and battle management command and 
control. 
  As part of the LSI team, SAIC identified and evalu-
ated potential concepts and technologies and conducted 
demonstrations that helped move the FCS program from 
the concept and technology development phase into the 
system development and demonstration phase. During this 
current phase, SAIC will rapidly evaluate FCS concept and 
technical options, while enabling early concurrent concept 
testing to accelerate the FCS fielding schedule. 

 The U.S. Joint Forces Command (JFCOM) – named the 

“transformation laboratory” for the U.S. military – relies 
on SAIC and General Dynamics for critical support in plan-
ning, coordinating, supervising, and executing joint ex-
perimentation exercises. We developed an enterprise-wide 
architecture for joint command, control, communications, 
computers, intelligence, surveillance, and reconnaissance 
(C4ISR) along with a collaborative information environ-
ment for the JFCOM Joint Experimentation Directorate. 
  As the sole contractor for the Joint Interoperability and 

Integration Directorate in JFCOM, SAIC supported com-
mand and control requirements development, integration, 
test and analysis, and advanced training for the interoper-
ability of transformational C4ISR systems. 
  Acting as “devils’ advocates” and peer reviewers, our 
independent “red teams” help ensure that new concepts 
and programs to fight aggressive, adaptive enemies 
are robust and resilient. For example, an SAIC red team 
reviewed JFCOM lessons learned reports on Operation 
Iraqi Freedom to examine results from the perspective 
of potential U.S. adversaries. Our experts identified how 
adversaries might modify their strategies and tactics to 
exploit vulnerabilities of U.S. forces.

Innovative Test and Evaluation
As a recognized leader in rapid military technology assess-
ments, we understand the critical elements required for 
successful test, evaluation, and experimentation in military 
environments. Our ability to rapidly assess the utility of 
emerging technologies and accelerate the acquisition 
process assists our Department of Defense customers with 
timely deployment of transformational capabilities. 

For example, we provided quick-reaction testing sup-
port for global positioning system (GPS)-related systems 
for Operation Iraqi Freedom. The unique instrumentation 
we developed for remote-control testing of the GPS jam-
mers allowed for much quicker testing in environments 
outside traditional test ranges.

Full-Spectrum Training and Simulation
Our full-spectrum training ranges from computer-based 
and live classroom training to comprehensive, integrated 
simulations in the live, virtual, and constructive domains.
  More than 25 years ago, we pioneered state-of-the-art 
live action training by integrating the U.S. Army’s National 
Training Center at Fort Irwin, California. Today, we are 
pioneering new kinds of simulations to enable soldiers 
to receive “war time“ best practices training in the field, 
anywhere in the world, right before battle. 

16

17

 
 
 
 
T R A N S F O R M A T I O N ,   T E S T ,

T R A I N I N G   A N D   L O G I S T I C S

Innovative power systems are a key enabler of the Army’s Future Combat Systems (FCS). SAIC plays a major role in 

developing hybrid electric propulsion systems for large (16- to 20-ton) armored combat vehicles. Our work includes 

full-scale, hardware-in-the-loop simulations (below) to test the effectiveness and reliability of hybrid propulsion sys-

tems in FCS simulations. This testing helps reduce risk and provides critical data to enhance the propulsion systems.

For more than 30 years, SAIC has worked with military 
clients to integrate technology, tactics, and training into 
new capabilities. To aid the U.S. in meeting emerging 
threats and challenges, SAIC is helping transform those 
capabilities.

Military Transformation
We offer Service and Joint customers support for the full 
spectrum of military transformation. Our support ranges 
from research and concept development through test, 
evaluation, and experimentation to training and, ulti-
mately, support for deployed systems and troops. 

For the U.S. Army’s flagship transformation program 

– the Future Combat Systems (FCS) – SAIC and Boe-
ing work together as the Lead Systems Integrator (LSI). 
Together we are developing the overall architecture for 
a networked system-of-systems to include manned and 
unmanned platforms capable of conducting missions for 
assault, air defense, reconnaissance, surveillance and 
target acquisition, and battle management command and 
control. 
  As part of the LSI team, SAIC identified and evalu-
ated potential concepts and technologies and conducted 
demonstrations that helped move the FCS program from 
the concept and technology development phase into the 
system development and demonstration phase. During this 
current phase, SAIC will rapidly evaluate FCS concept and 
technical options, while enabling early concurrent concept 
testing to accelerate the FCS fielding schedule. 

 The U.S. Joint Forces Command (JFCOM) – named the 

“transformation laboratory” for the U.S. military – relies 
on SAIC and General Dynamics for critical support in plan-
ning, coordinating, supervising, and executing joint ex-
perimentation exercises. We developed an enterprise-wide 
architecture for joint command, control, communications, 
computers, intelligence, surveillance, and reconnaissance 
(C4ISR) along with a collaborative information environ-
ment for the JFCOM Joint Experimentation Directorate. 
  As the sole contractor for the Joint Interoperability and 

Integration Directorate in JFCOM, SAIC supported com-
mand and control requirements development, integration, 
test and analysis, and advanced training for the interoper-
ability of transformational C4ISR systems. 
  Acting as “devils’ advocates” and peer reviewers, our 
independent “red teams” help ensure that new concepts 
and programs to fight aggressive, adaptive enemies 
are robust and resilient. For example, an SAIC red team 
reviewed JFCOM lessons learned reports on Operation 
Iraqi Freedom to examine results from the perspective 
of potential U.S. adversaries. Our experts identified how 
adversaries might modify their strategies and tactics to 
exploit vulnerabilities of U.S. forces.

Innovative Test and Evaluation
As a recognized leader in rapid military technology assess-
ments, we understand the critical elements required for 
successful test, evaluation, and experimentation in military 
environments. Our ability to rapidly assess the utility of 
emerging technologies and accelerate the acquisition 
process assists our Department of Defense customers with 
timely deployment of transformational capabilities. 

For example, we provided quick-reaction testing sup-
port for global positioning system (GPS)-related systems 
for Operation Iraqi Freedom. The unique instrumentation 
we developed for remote-control testing of the GPS jam-
mers allowed for much quicker testing in environments 
outside traditional test ranges.

Full-Spectrum Training and Simulation
Our full-spectrum training ranges from computer-based 
and live classroom training to comprehensive, integrated 
simulations in the live, virtual, and constructive domains.
  More than 25 years ago, we pioneered state-of-the-art 
live action training by integrating the U.S. Army’s National 
Training Center at Fort Irwin, California. Today, we are 
pioneering new kinds of simulations to enable soldiers 
to receive “war time“ best practices training in the field, 
anywhere in the world, right before battle. 

16

17

 
 
 
 
T R A N S F O R M A T I O N ,   T E S T ,   T R A I N I N G   A N D   L O G I S T I C S

For example, we are developing a portal to enable 
training program design, development, and delivery to sol-
diers around the globe at any time and any place. Whether 
at combat systems computers or in distance learning fa-
cilities, Army personnel will be able to interface this Army 
Training Information Architecture-Migrated, regardless of 
platform. 

In another example, we developed and distributed 
a CD- and Web-based training program for the Army 
to allow soldiers deploying to Iraq to learn about the 
country’s history, culture, politics, economics, and potential 
operational challenges.
  A leader in applying human behavior modeling to 
training systems, SAIC is the prime contractor for the 
Army’s One Semi-Automated Forces Objective System 
Testbed Baseline (OneSAF OTB) program. Named as one 
of the U.S. Government’s Top 5 quality software projects, 
this program supports the development of new weapon 
systems and Army modernization objectives, such as 
battlefield digitization.
  OneSAF OTB, which stands as a bridge between a 
legacy Semi-Automated Forces system and the Army’s 
future OneSAF Objective system, also provides embedded 
training capability for the Army’s Future Combat Systems 
program.

For the Mission Support Training Facility at Fort Lewis, 

Washington, we provide digital training, modeling and 
simulation support integrated with C4ISR systems. This 
work immerses soldiers and staffs in the Stryker Brigade 
Combat Teams with realistic, real-time simulated training. 
We also help establish “reach back” communications with 
deployed Stryker Brigades and provide systems integration 
and command and control technical integration support to 
Task Force Olympia (responsible for operations in Northern 
Iraq.) 

Finally, we help advance the capabilities of virtual 
flight simulators for Naval aviation through our support 
for the Navy’s Manned Flight Simulator facility in Patuxent 
River, Maryland.

Logistics Transformation
Through services such as aircraft modifications, sustain-
ment support, and sustainment engineering, we help our 
military customers respond to the accelerated operational 
tempo of war, and improve the front-line readiness of 
combat weapon systems. 

For example, our SCOPTIMA® system allows Air Force 

and Navy staff to anticipate and more quickly obtain 
weapon system parts, resulting in higher stock levels and 
quicker response times to help ensure the readiness of 
front-line weapon systems. Working with the Defense 
Logistics Agency, we exceeded a 98% fill-rate requirement 
for weapon systems spare parts at the Air Force Materiel 
Command Air Logistics Centers. In fact, the SCOPTIMA® 
system oversees all elements of the Air Force bench stock 
supply chain by reviewing inventory, generating and track-
ing orders, and initiating invoices. 

In addition, we provide sustaining engineering services 
to modernize Air Force systems and improve maintenance 
response times. SAIC developed and implemented remote 
maintenance capabilities for the Air Force’s Instrument 
Landing System (ILS). These upgrades included connectiv-
ity to secure ILS servers and remotely operated radios to 
enable fault diagnosis, maintenance adjustments, and 
remote Federal Aviation Administration flight certification 
from regionalized maintenance centers. The Air Force proj-
ects $9 million in net savings from a $5 million investment 
in this new technology. 
  We go beyond improving logistics systems and proce-
dures to help customers transform their logistics capabili-
ties to meet the emerging needs of our nation’s warfight-
ers. SAIC is helping the Department of Defense design a 
future logistics strategic framework to enable the design 
of military systems from the ground up to be resource-
efficient, easily deployable, and logistically intelligent. 
Through emerging autonomics and prognostics technolo-
gies, the systems will be able to communicate when and 
how they should be maintained and supported.

“

I … look forward to continuing [with] your company’s track record of superb 

support to the JT&E Program.”

James Thompson, Joint Test and Evaluation Program Manager

The  vision  for Army  transformation  includes  robotic  ground  vehicles  that  are  smart  and  light. To  accelerate  tech-

nologies for this, DARPA’s Grand Challenge desert race was devised. The robotic Humvee, Sandstorm (above), built by 

Carnegie Mellon University with key assistance from SAIC, set the distance record for the race, successfully navigating 

some of the course’s most challenging areas. We developed Sandstorm’s vision system to detect obstacles and haz-

ards. We also provided mapping and classification software that enabled Sandstorm to navigate through the desert.

18

19

 
 
 
 
 
 
T R A N S F O R M A T I O N ,   T E S T ,   T R A I N I N G   A N D   L O G I S T I C S

For example, we are developing a portal to enable 
training program design, development, and delivery to sol-
diers around the globe at any time and any place. Whether 
at combat systems computers or in distance learning fa-
cilities, Army personnel will be able to interface this Army 
Training Information Architecture-Migrated, regardless of 
platform. 

In another example, we developed and distributed 
a CD- and Web-based training program for the Army 
to allow soldiers deploying to Iraq to learn about the 
country’s history, culture, politics, economics, and potential 
operational challenges.
  A leader in applying human behavior modeling to 
training systems, SAIC is the prime contractor for the 
Army’s One Semi-Automated Forces Objective System 
Testbed Baseline (OneSAF OTB) program. Named as one 
of the U.S. Government’s Top 5 quality software projects, 
this program supports the development of new weapon 
systems and Army modernization objectives, such as 
battlefield digitization.
  OneSAF OTB, which stands as a bridge between a 
legacy Semi-Automated Forces system and the Army’s 
future OneSAF Objective system, also provides embedded 
training capability for the Army’s Future Combat Systems 
program.

For the Mission Support Training Facility at Fort Lewis, 

Washington, we provide digital training, modeling and 
simulation support integrated with C4ISR systems. This 
work immerses soldiers and staffs in the Stryker Brigade 
Combat Teams with realistic, real-time simulated training. 
We also help establish “reach back” communications with 
deployed Stryker Brigades and provide systems integration 
and command and control technical integration support to 
Task Force Olympia (responsible for operations in Northern 
Iraq.) 

Finally, we help advance the capabilities of virtual 
flight simulators for Naval aviation through our support 
for the Navy’s Manned Flight Simulator facility in Patuxent 
River, Maryland.

Logistics Transformation
Through services such as aircraft modifications, sustain-
ment support, and sustainment engineering, we help our 
military customers respond to the accelerated operational 
tempo of war, and improve the front-line readiness of 
combat weapon systems. 

For example, our SCOPTIMA® system allows Air Force 

and Navy staff to anticipate and more quickly obtain 
weapon system parts, resulting in higher stock levels and 
quicker response times to help ensure the readiness of 
front-line weapon systems. Working with the Defense 
Logistics Agency, we exceeded a 98% fill-rate requirement 
for weapon systems spare parts at the Air Force Materiel 
Command Air Logistics Centers. In fact, the SCOPTIMA® 
system oversees all elements of the Air Force bench stock 
supply chain by reviewing inventory, generating and track-
ing orders, and initiating invoices. 

In addition, we provide sustaining engineering services 
to modernize Air Force systems and improve maintenance 
response times. SAIC developed and implemented remote 
maintenance capabilities for the Air Force’s Instrument 
Landing System (ILS). These upgrades included connectiv-
ity to secure ILS servers and remotely operated radios to 
enable fault diagnosis, maintenance adjustments, and 
remote Federal Aviation Administration flight certification 
from regionalized maintenance centers. The Air Force proj-
ects $9 million in net savings from a $5 million investment 
in this new technology. 
  We go beyond improving logistics systems and proce-
dures to help customers transform their logistics capabili-
ties to meet the emerging needs of our nation’s warfight-
ers. SAIC is helping the Department of Defense design a 
future logistics strategic framework to enable the design 
of military systems from the ground up to be resource-
efficient, easily deployable, and logistically intelligent. 
Through emerging autonomics and prognostics technolo-
gies, the systems will be able to communicate when and 
how they should be maintained and supported.

“

I … look forward to continuing [with] your company’s track record of superb 

support to the JT&E Program.”

James Thompson, Joint Test and Evaluation Program Manager

The  vision  for Army  transformation  includes  robotic  ground  vehicles  that  are  smart  and  light. To  accelerate  tech-

nologies for this, DARPA’s Grand Challenge desert race was devised. The robotic Humvee, Sandstorm (above), built by 

Carnegie Mellon University with key assistance from SAIC, set the distance record for the race, successfully navigating 

some of the course’s most challenging areas. We developed Sandstorm’s vision system to detect obstacles and haz-

ards. We also provided mapping and classification software that enabled Sandstorm to navigate through the desert.

18

19

 
 
 
 
 
 
N A V A L   E N G I N E E R I N G   A N D

  T E C H N I C A L   S E R V I C E S

More than 300 miles from the nearest ocean, Lake Pend Orielle offers a virtually ideal location to operate large-scale 

submarine missions. At the Acoustic Research Detachment, the Navy is using what Idaho’s largest lake has to offer, a 

remote and spacious location to test large-scale submarine models, such as the “Cutthroat” (below), and advanced 

submarine stealth technology. Providing a full spectrum of maritime support, SAIC is assisting the Naval Surface War-

fare Center’s effort in perfecting its advanced quieting technology.

Today, worldwide events drive the Navy to ever-higher 
levels of readiness, sustainability, and crew self-sufficiency, 
while national priorities demand lower costs. In response, 
SAIC and its AMSEC LLC subsidiary (a joint venture with 
Northrop Grumman Newport News) provide end-to-end, 
integrated services – through comprehensive domain 
knowledge – to help the Navy meet these challenges. 
Some elements of our support have been in place for 
more than 20 years, while other activities are at the cut-
ting edge of the Navy’s future vision. 

Navy Command, Control, Communications, 
Computers and Intelligence for Surveillance 
and Reconnaissance (C4ISR)
Our in-depth expertise in Navy C4ISR enabled us to 
install 12 next generation network packages on large 
amphibious warfare ships in less than 90 days – work that 
would typically take more than a year. In the wake of the 
September 11 attacks, we implemented a rapid engineer-
ing process to redesign and rebuild the Navy Command 
Center communications and antenna systems within the 
Pentagon. 
  On the cutting edge at the highest levels, we worked 
with the Chairman, Joint Chiefs of Staff and the Defense 
Information Systems Agency (DISA) to draft the next 
generation C4I doctrine and to develop Navy policy for 
Voice-over-Internet-Protocol. We also won the Department 
of the Navy Chief Information Officer’s award for excel-
lence by developing the aircraft carrier refueling overhaul 
management information system, which mines legacy 
databases that support aircraft carrier overhauls.
  When the Navy needed a new approach to shipboard 
and land-based communications and computing to 
develop its future carrier fleet (CVN 21), the Navy turned 
to us. We will analyze operational capabilities and require-
ments, evaluate technology trends, and perform design 
and systems engineering for these future strategic assets. 
To help the Navy’s Space and Naval Warfare Systems 
Command (SPAWAR) enable better communications, we 

provide design, production, and life cycle support for the 
Automated Digital Network System and the SCI-Networks 
system. These programs provide Internet Protocol (IP) 
wireless-to-wireline connectivity to streamline data flow 
among various ships, submarines, and aircraft. 

Naval Combat Systems
We significantly enhanced our combat system capabilities 
in FY04 by acquiring Planning Consultants, Inc. (PCI), a 
leading engineering and technical support company for 
Aegis and new surface combatant ships. The acquisition 
enables us to provide legacy engineering for Aegis combat 
systems, and alternative concept analysis and engineering 
for new ship classes, such as DD(X), CG(X), and CVN 21. 
In addition to providing end-to-end weapons and 
combat systems engineering services to the Navy, AMSEC 
LLC supports the development of tactics, training, and pro-
cedures for such systems through the Center for Surface 
Combat Systems. Our work includes helping the Center 
develop and conduct training for all anti-air warfare, anti-
surface warfare, and anti-submarine warfare missions. 

Naval Undersea Warfare and Ranges
Our contributions in undersea warfare range from 
developing and deploying ruggedized electronics aboard 
Navy attack submarines to longtime support of undersea 
surveillance systems. By acquiring (shortly after FY04 
ended) Aquidneck Management Associates, Ltd., a lead-
ing provider of technical and programmatic services to 
the Naval Undersea Warfare Center, we are positioned 
to expand the range of technical services we offer in the 
undersea warfare arena. 
  We are also the prime contractor for the Mine Warfare 
and Environmental Decision Aids Library (MEDAL) system, 
the Navy’s tactical decision aid for mine warfare. MEDAL is 
deployed on over 35 Navy ships and was used during the 
war with Iraq.
  When Navy staff planned and conducted amphibious 
operations during Operation Iraqi Freedom, they relied on 

20

21

 
 
N A V A L   E N G I N E E R I N G   A N D

  T E C H N I C A L   S E R V I C E S

More than 300 miles from the nearest ocean, Lake Pend Orielle offers a virtually ideal location to operate large-scale 

submarine missions. At the Acoustic Research Detachment, the Navy is using what Idaho’s largest lake has to offer, a 

remote and spacious location to test large-scale submarine models, such as the “Cutthroat” (below), and advanced 

submarine stealth technology. Providing a full spectrum of maritime support, SAIC is assisting the Naval Surface War-

fare Center’s effort in perfecting its advanced quieting technology.

Today, worldwide events drive the Navy to ever-higher 
levels of readiness, sustainability, and crew self-sufficiency, 
while national priorities demand lower costs. In response, 
SAIC and its AMSEC LLC subsidiary (a joint venture with 
Northrop Grumman Newport News) provide end-to-end, 
integrated services – through comprehensive domain 
knowledge – to help the Navy meet these challenges. 
Some elements of our support have been in place for 
more than 20 years, while other activities are at the cut-
ting edge of the Navy’s future vision. 

Navy Command, Control, Communications, 
Computers and Intelligence for Surveillance 
and Reconnaissance (C4ISR)
Our in-depth expertise in Navy C4ISR enabled us to 
install 12 next generation network packages on large 
amphibious warfare ships in less than 90 days – work that 
would typically take more than a year. In the wake of the 
September 11 attacks, we implemented a rapid engineer-
ing process to redesign and rebuild the Navy Command 
Center communications and antenna systems within the 
Pentagon. 
  On the cutting edge at the highest levels, we worked 
with the Chairman, Joint Chiefs of Staff and the Defense 
Information Systems Agency (DISA) to draft the next 
generation C4I doctrine and to develop Navy policy for 
Voice-over-Internet-Protocol. We also won the Department 
of the Navy Chief Information Officer’s award for excel-
lence by developing the aircraft carrier refueling overhaul 
management information system, which mines legacy 
databases that support aircraft carrier overhauls.
  When the Navy needed a new approach to shipboard 
and land-based communications and computing to 
develop its future carrier fleet (CVN 21), the Navy turned 
to us. We will analyze operational capabilities and require-
ments, evaluate technology trends, and perform design 
and systems engineering for these future strategic assets. 
To help the Navy’s Space and Naval Warfare Systems 
Command (SPAWAR) enable better communications, we 

provide design, production, and life cycle support for the 
Automated Digital Network System and the SCI-Networks 
system. These programs provide Internet Protocol (IP) 
wireless-to-wireline connectivity to streamline data flow 
among various ships, submarines, and aircraft. 

Naval Combat Systems
We significantly enhanced our combat system capabilities 
in FY04 by acquiring Planning Consultants, Inc. (PCI), a 
leading engineering and technical support company for 
Aegis and new surface combatant ships. The acquisition 
enables us to provide legacy engineering for Aegis combat 
systems, and alternative concept analysis and engineering 
for new ship classes, such as DD(X), CG(X), and CVN 21. 
In addition to providing end-to-end weapons and 
combat systems engineering services to the Navy, AMSEC 
LLC supports the development of tactics, training, and pro-
cedures for such systems through the Center for Surface 
Combat Systems. Our work includes helping the Center 
develop and conduct training for all anti-air warfare, anti-
surface warfare, and anti-submarine warfare missions. 

Naval Undersea Warfare and Ranges
Our contributions in undersea warfare range from 
developing and deploying ruggedized electronics aboard 
Navy attack submarines to longtime support of undersea 
surveillance systems. By acquiring (shortly after FY04 
ended) Aquidneck Management Associates, Ltd., a lead-
ing provider of technical and programmatic services to 
the Naval Undersea Warfare Center, we are positioned 
to expand the range of technical services we offer in the 
undersea warfare arena. 
  We are also the prime contractor for the Mine Warfare 
and Environmental Decision Aids Library (MEDAL) system, 
the Navy’s tactical decision aid for mine warfare. MEDAL is 
deployed on over 35 Navy ships and was used during the 
war with Iraq.
  When Navy staff planned and conducted amphibious 
operations during Operation Iraqi Freedom, they relied on 

20

21

 
 
N A V A L   E N G I N E E R I N G   A N D   T E C H N I C A L   S E R V I C E S

the Expeditionary Decision Support System, a software 
application developed by SAIC.

Naval Aviation Support
Through our acquisition of Eagan, McAllister Associates, 
Inc., we now provide the full spectrum of technical and 
administrative support for Naval Air Systems Command at 
Naval Air Warfare Center, Patuxent River, Maryland. 

In addition, with outstanding customer support that 
goes back more than 20 years, our services are tailored 
to meet both market demand and individual customer 
needs. For example, in an effort with Coherent Technol-
ogy Research, we help the Naval Air Systems Command 
develop, integrate, and analyze support sensor systems 
for its unmanned aerial vehicle department. In fact, our 
naval aviation expertise includes all aspects of systems en-
gineering and software development for a host of aircraft 
platforms and sub-systems, including the V-22 Osprey, 
E-2C Hawkeye, and F/A-18E/F Super Hornet.

Fleet Technical Support
In the arena of fleet technical support, we excel. For 
example, in FY04 we conducted more than 2,400 system 
assessments, repairs, and training support on both con-
ventional and nuclear-powered ships. We also performed 
500 modernization tasks on virtually every combatant 
ship type. Our work ranged from installing the latest pulse 
radar tank-level indicating system on a nuclear-powered 
aircraft carrier to installing “smart” improvements to 
compensate for reduced crew size. 

The breadth and depth of our capabilities position us 
to benefit from the Navy’s infrastructure realignments and 
consolidation of major contract support activity in the year 
ahead. As the Regional Maintenance Centers emerge as 
new commands, they will also contain new customers for 
which we are well positioned as a prime provider. 

Navy Engineering/Integrated Logistics Support
In June 2003, the Navy received its newest aircraft carrier, 

the USS Ronald Reagan (CVN 76), the largest and most 
complex weapons system ever. AMSEC LLC provided the 
life cycle logistics for Reagan, which the Navy said was the 
most comprehensively supported ship logistically of any 
new construction hull. Our support involved identifying 
and outfitting Reagan with repair parts, technical manuals, 
and drawings. We are also supporting the Navy’s next 
aircraft carrier, USS George H W Bush (CVN 77).

In support of the U.S. Coast Guard’s Integrated Deep-

water System, we helped design the National Security 
Cutter, the largest of the vessel classes in this program.

In addition, we provide important technical assistance 
to the Naval Surface Warfare Center, Carderock Division. 
We are introducing new technology to the fleet in data 
and communication networks, machinery control and 
condition monitoring, and information management, as 
well as supporting its combatant craft department.
  We are developing Web-based tools to more easily 
integrate complex system installation and testing projects. 
These efforts enable the Navy to reduce workload, im-
prove responsiveness and efficiency, and lower costs. We 
also designed and developed a Web-based data knowl-
edge management system that delivers, maintains, and 
tailors data for operational units and individual users. 

Port and Physical Security
As a leading supplier of integrated port and harbor secu-
rity system for all of our customers, including commercial 
(as mentioned in the Commercial IT and Professional 
Services section of this Annual Report), SAIC enables 
all-weather surface and sub-surface surveillance against a 
wide variety of threats, including stealth boats, mini-subs, 
and divers. During the war with Iraq, SAIC-designed mo-
bile inshore underwater systems were deployed in Kuwait, 
Iraq, and Guantanamo Bay, Cuba, to detect perimeter 
intrusion and classify and track surface and sub-surface 
contacts. AMSEC LLC also provides system design for 
important security infrastructure enhancements for air, rail, 
bus, and vessel transportation hubs.

“

Quality and affordability place AMSEC high on our list of contract maintenance 

providers. My thanks to all your employees for the service they provide.”

Vice Admiral Michael D. Malone, U.S. Navy, Commander, Naval Air Forces, and

Commander, Naval Air Force, U.S. Pacific Fleet

From high-tech modernization to engineering design and crew training, SAIC performs a wide array of duties to sup-

port the Navy and ships such as the USS Nimitz (above). Our work reduces the lifecycle costs of maintaining the fleet 

without jeopardizing readiness or safety.

22

23

 
 
 
 
N A V A L   E N G I N E E R I N G   A N D   T E C H N I C A L   S E R V I C E S

the Expeditionary Decision Support System, a software 
application developed by SAIC.

Naval Aviation Support
Through our acquisition of Eagan, McAllister Associates, 
Inc., we now provide the full spectrum of technical and 
administrative support for Naval Air Systems Command at 
Naval Air Warfare Center, Patuxent River, Maryland. 

In addition, with outstanding customer support that 
goes back more than 20 years, our services are tailored 
to meet both market demand and individual customer 
needs. For example, in an effort with Coherent Technol-
ogy Research, we help the Naval Air Systems Command 
develop, integrate, and analyze support sensor systems 
for its unmanned aerial vehicle department. In fact, our 
naval aviation expertise includes all aspects of systems en-
gineering and software development for a host of aircraft 
platforms and sub-systems, including the V-22 Osprey, 
E-2C Hawkeye, and F/A-18E/F Super Hornet.

Fleet Technical Support
In the arena of fleet technical support, we excel. For 
example, in FY04 we conducted more than 2,400 system 
assessments, repairs, and training support on both con-
ventional and nuclear-powered ships. We also performed 
500 modernization tasks on virtually every combatant 
ship type. Our work ranged from installing the latest pulse 
radar tank-level indicating system on a nuclear-powered 
aircraft carrier to installing “smart” improvements to 
compensate for reduced crew size. 

The breadth and depth of our capabilities position us 
to benefit from the Navy’s infrastructure realignments and 
consolidation of major contract support activity in the year 
ahead. As the Regional Maintenance Centers emerge as 
new commands, they will also contain new customers for 
which we are well positioned as a prime provider. 

Navy Engineering/Integrated Logistics Support
In June 2003, the Navy received its newest aircraft carrier, 

the USS Ronald Reagan (CVN 76), the largest and most 
complex weapons system ever. AMSEC LLC provided the 
life cycle logistics for Reagan, which the Navy said was the 
most comprehensively supported ship logistically of any 
new construction hull. Our support involved identifying 
and outfitting Reagan with repair parts, technical manuals, 
and drawings. We are also supporting the Navy’s next 
aircraft carrier, USS George H W Bush (CVN 77).

In support of the U.S. Coast Guard’s Integrated Deep-

water System, we helped design the National Security 
Cutter, the largest of the vessel classes in this program.

In addition, we provide important technical assistance 
to the Naval Surface Warfare Center, Carderock Division. 
We are introducing new technology to the fleet in data 
and communication networks, machinery control and 
condition monitoring, and information management, as 
well as supporting its combatant craft department.
  We are developing Web-based tools to more easily 
integrate complex system installation and testing projects. 
These efforts enable the Navy to reduce workload, im-
prove responsiveness and efficiency, and lower costs. We 
also designed and developed a Web-based data knowl-
edge management system that delivers, maintains, and 
tailors data for operational units and individual users. 

Port and Physical Security
As a leading supplier of integrated port and harbor secu-
rity system for all of our customers, including commercial 
(as mentioned in the Commercial IT and Professional 
Services section of this Annual Report), SAIC enables 
all-weather surface and sub-surface surveillance against a 
wide variety of threats, including stealth boats, mini-subs, 
and divers. During the war with Iraq, SAIC-designed mo-
bile inshore underwater systems were deployed in Kuwait, 
Iraq, and Guantanamo Bay, Cuba, to detect perimeter 
intrusion and classify and track surface and sub-surface 
contacts. AMSEC LLC also provides system design for 
important security infrastructure enhancements for air, rail, 
bus, and vessel transportation hubs.

“

Quality and affordability place AMSEC high on our list of contract maintenance 

providers. My thanks to all your employees for the service they provide.”

Vice Admiral Michael D. Malone, U.S. Navy, Commander, Naval Air Forces, and

Commander, Naval Air Force, U.S. Pacific Fleet

From high-tech modernization to engineering design and crew training, SAIC performs a wide array of duties to sup-

port the Navy and ships such as the USS Nimitz (above). Our work reduces the lifecycle costs of maintaining the fleet 

without jeopardizing readiness or safety.

22

23

 
 
 
 
E N T E R P R I S E   A N D  

I N F R A S T R U C T U R E   S O L U T I O N S

(Above) Because enterprises are increasingly reaching to unconventional places, they need partners who bring deep 

domain expertise, IT knowledge, and field experience to help them perform better and more efficiently. For the U.S. 

Forest Service, the enterprise extends to Arizona’s Tonto National Forest. We are using our expertise to help preserve 

and restore the natural beauty by providing engineering to control soil erosion and for soil covers. We are also helping 

design vegetative covers to reduce mobility of mine-generated metal contaminants, such as mercury and arsenic.

As enterprises extend beyond traditional boundaries in 
search of better efficiencies, better performance, and 
better results, SAIC has extended its reach as well. We 
offer new solutions in enterprise-level architecture and 
integration services, mission critical software development, 
and infrastructure support. 

In FY04, we increased our infrastructure support capa-
bilities by acquiring Computer Systems Technology. Now 
an SAIC business unit, CST provides critical infrastructure 
support to the IRS, U.S. Army Corps of Engineers, Navy 
Personnel Command, and a primary DoD initiative, the 
Ground-based Midcourse Defense Joint Program Office.

Environmental Restoration, Planning, and 
Compliance
For more than 30 years, SAIC has provided environmen-
tal technical support services to federal and commercial 
clients. In FY04, we continued to support technology 
implementation, expanded our environmental restoration 
work for DoD, and addressed new challenges in sustain-
ability and joint land and airspace use at military ranges. 
For example, we are providing diverse environmen-

tal services to Tinker Air Force Base in support of the 
base’s compliance, restoration, pollution prevention, and 
conservation programs. We also won important new 
contracts, shortly after the end of FY04, for hazardous, 
toxic, radioactive waste services with the U.S. Army Corps 
of Engineers’ (USACE) Louisville and Buffalo Districts. 
  On another important USACE project, we completed 
the balance-of-plant design (mechanical, electrical, and 
civil) and designed the instrumentation and control 
systems for a plant that uses an innovative soil-washing 
process to remove arsenic from soils. As a result, we have 
been contracted to extend the design-build support to the 
site’s groundwater-treatment plant.

For Newport Chemical Depot in Indiana, we support 
remediation of five sites, including bioremediation at two 
explosives-contaminated sites, soil capping and creek 
bank stabilization at a metals- and hydrocarbon-contami-

nated site, soil cover construction at another metals-con-
taminated site, and PCB removal. 
  Our environmental scientists work across all DoD com-
ponents to support mission sustainability and readiness 
through our practices in operational and range planning, 
waste minimization, and National Environmental Policy 
Act (NEPA) compliance. For the Air Force, we support 
development of GeoBase applications that enhance agile 
combat support by providing situational awareness for 
all mission elements of garrison installation operations. 
Our implementation of GeoBase, a secure geospatial 
information infrastructure, is providing the Air Force with 
an important platform that is directly portable to multiple 
installations. 
  When the U.S. Marine Corps and Navy required an 
alternate location to conduct pre-deployment training for 
Amphibious Ready Group/Marine Expeditionary Units, they 
called on SAIC to help meet an expedited environmental 
assessment schedule and commitment to Congress. In less 
than five months we helped certify Eglin Air Force Base as 
a new training location by completing the environmental 
assessment and NEPA documentation.

Public Energy Expertise
By leveraging our system integration and engineering 
expertise, we help our customers develop new energy 
sources, find more efficient ways to provide energy, and 
make long-range forecasts of energy supply, demand and 
prices. For example, in support of several utilities and sys-
tem operators, our analysts and researchers worked with 
NOAA and the Scripps Institute to better use weather data 
in forecasting utility loads, a key to real-time electrical 
network operations. 

For the Wisconsin, New York, and Oregon Energy Of-
fices, SAIC directed, implemented, and delivered energy 
efficiency programs for state and local agencies and 
commercial clients. For the State University of New York 
and the NYC Metropolitan Transit Authority, we evaluated 
energy trends and procurement approaches.

24

25

 
 
 
 
E N T E R P R I S E   A N D  

I N F R A S T R U C T U R E   S O L U T I O N S

(Above) Because enterprises are increasingly reaching to unconventional places, they need partners who bring deep 

domain expertise, IT knowledge, and field experience to help them perform better and more efficiently. For the U.S. 

Forest Service, the enterprise extends to Arizona’s Tonto National Forest. We are using our expertise to help preserve 

and restore the natural beauty by providing engineering to control soil erosion and for soil covers. We are also helping 

design vegetative covers to reduce mobility of mine-generated metal contaminants, such as mercury and arsenic.

As enterprises extend beyond traditional boundaries in 
search of better efficiencies, better performance, and 
better results, SAIC has extended its reach as well. We 
offer new solutions in enterprise-level architecture and 
integration services, mission critical software development, 
and infrastructure support. 

In FY04, we increased our infrastructure support capa-
bilities by acquiring Computer Systems Technology. Now 
an SAIC business unit, CST provides critical infrastructure 
support to the IRS, U.S. Army Corps of Engineers, Navy 
Personnel Command, and a primary DoD initiative, the 
Ground-based Midcourse Defense Joint Program Office.

Environmental Restoration, Planning, and 
Compliance
For more than 30 years, SAIC has provided environmen-
tal technical support services to federal and commercial 
clients. In FY04, we continued to support technology 
implementation, expanded our environmental restoration 
work for DoD, and addressed new challenges in sustain-
ability and joint land and airspace use at military ranges. 
For example, we are providing diverse environmen-

tal services to Tinker Air Force Base in support of the 
base’s compliance, restoration, pollution prevention, and 
conservation programs. We also won important new 
contracts, shortly after the end of FY04, for hazardous, 
toxic, radioactive waste services with the U.S. Army Corps 
of Engineers’ (USACE) Louisville and Buffalo Districts. 
  On another important USACE project, we completed 
the balance-of-plant design (mechanical, electrical, and 
civil) and designed the instrumentation and control 
systems for a plant that uses an innovative soil-washing 
process to remove arsenic from soils. As a result, we have 
been contracted to extend the design-build support to the 
site’s groundwater-treatment plant.

For Newport Chemical Depot in Indiana, we support 
remediation of five sites, including bioremediation at two 
explosives-contaminated sites, soil capping and creek 
bank stabilization at a metals- and hydrocarbon-contami-

nated site, soil cover construction at another metals-con-
taminated site, and PCB removal. 
  Our environmental scientists work across all DoD com-
ponents to support mission sustainability and readiness 
through our practices in operational and range planning, 
waste minimization, and National Environmental Policy 
Act (NEPA) compliance. For the Air Force, we support 
development of GeoBase applications that enhance agile 
combat support by providing situational awareness for 
all mission elements of garrison installation operations. 
Our implementation of GeoBase, a secure geospatial 
information infrastructure, is providing the Air Force with 
an important platform that is directly portable to multiple 
installations. 
  When the U.S. Marine Corps and Navy required an 
alternate location to conduct pre-deployment training for 
Amphibious Ready Group/Marine Expeditionary Units, they 
called on SAIC to help meet an expedited environmental 
assessment schedule and commitment to Congress. In less 
than five months we helped certify Eglin Air Force Base as 
a new training location by completing the environmental 
assessment and NEPA documentation.

Public Energy Expertise
By leveraging our system integration and engineering 
expertise, we help our customers develop new energy 
sources, find more efficient ways to provide energy, and 
make long-range forecasts of energy supply, demand and 
prices. For example, in support of several utilities and sys-
tem operators, our analysts and researchers worked with 
NOAA and the Scripps Institute to better use weather data 
in forecasting utility loads, a key to real-time electrical 
network operations. 

For the Wisconsin, New York, and Oregon Energy Of-
fices, SAIC directed, implemented, and delivered energy 
efficiency programs for state and local agencies and 
commercial clients. For the State University of New York 
and the NYC Metropolitan Transit Authority, we evaluated 
energy trends and procurement approaches.

24

25

 
 
 
 
E N T E R P R I S E   A N D   I N F R A S T R U C T U R E   S O L U T I O N S

Health Care Systems Support
For nearly 15 years, we have supported the Military Health 
System community by developing and deploying key 
medical information systems, and helping operate and 
maintain the Military Health System IT infrastructure. We 
are positioned to increase these efforts after winning a 
key recompetition shortly after the end of FY04. Through 
this win, we will support the DoD/TRICARE management 
activity at 675 military hospitals and clinics worldwide, 
implement ongoing projects for system integration and 
software development, and support new technologies 
coming into play in the next decade.
  We are also the lead systems integrator for the TRI-
CARE Online health portal, a patient-centric health care 
delivery system for Internet access to health care informa-
tion, services, and benefits. We developed an interface 
for the health portal, established and maintain help desk 
capabilities, and developed and support a Web-based 
training system for the portal. 

Supporting Bioterrorism Preparedness 
With increased possibilities of biological and chemical 
threats, public agencies need to respond rapidly to emerg-
ing events. We assist the Centers for Disease Control and 
Prevention (CDC) in better preparing for and responding 
to major health threats and bioterrorism threats. 

For example, SAIC helped CDC roll out and track the 
nationwide smallpox immunization campaign for health 
care workers and first responders. We assisted in the 
creation of a state-of-the-art emergency operations center 
and the development of information management solu-
tions vital to its effectiveness. SAIC is supporting programs 
as well in the area of early detection, outbreak manage-
ment, and laboratory reporting of bioterrorism-related test 
results from laboratories across the country. 

In addition, we are helping the CDC improve the 
nation’s ability to identify and track infectious diseases 
and potential bioterrorism attacks. SAIC is helping the 
CDC develop the National Electronic Disease Surveillance 

System (NEDSS), which is designed to enable quicker, 
more accurate epidemiological analysis. NEDSS serves as 
the foundation of the Public Health Information Network, 
a unifying framework that aims to extend NEDSS’ objec-
tive of standards-based information exchange to all public 
health activities and organizations nationwide. SAIC is 
also providing strategic and architectural support for the 
Public Health Information Network.

Cutting-edge Medical Research
Our scientists at the National Cancer Institute (NCI)-Fred-
erick, Maryland, part of the National Institutes of Health 
(NIH), help direct research into the causes, treatment, and 
prevention of cancer, AIDS, SARS, and related diseases.

The Frederick campus also serves as a major biotech-
nology resource center for NCI/NIH and the extramural 
research community. As part of this work, our Research 
Technology Program is developing new technologies in 
areas such as genomics, proteomics, and imaging.

Through our Proteomics Clinical Reference Labora-
tory, we are embarked on a clinical study to obtain FDA 
approval for a revolutionary diagnostic test we helped de-
velop for ovarian cancer. The test uses pattern recognition 
algorithms to detect hidden sub-patterns in mass spectra 
of blood serum. The patterns represent “fingerprints“ of 
the disease in an early stage, and this technique has the 
potential to revolutionize the diagnosis of many types of 
disease.
  We are also working with NCI to establish a nanotech-
nology program and laboratory to better detect and treat 
cancer. 
  As SAIC technical experts enable the CDC to reduce 
the time it takes to process SARS information, we are 
helping to produce vaccine candidates against SARS. This 
aligns with our traditional role in researching antiviral 
drugs against biological threat agents, such as HIV and 
AIDS. In addition, SAIC is working with the National Insti-
tute of Allergy and Infectious Diseases to produce vaccine 
candidates against malaria.

“

I would like to take this opportunity to commend the SAIC team supporting the 

Environmental Management Directorate here at the Air Armament Center… 

I have never seen a more professional bunch of people, [they] consistently go 

that extra mile to meet mission needs.”

James D. Sirmans, Director, Environmental Management, Eglin AFB

(Above)  Doctors  in  the  Camp  Pendleton  Naval  Hospital’s  Ophthalmology  Department  use  the  SAIC-developed 

Composite  Health  Care  System  (CHCS)  to  quickly  access  a  dependant’s  patient  records.  Supporting  virtually  every 

aspect of health care information management for over 8 million DoD healthcare beneficiaries, CHCS is the world’s 

largest integrated health care information system.

26

27

 
 
 
 
E N T E R P R I S E   A N D   I N F R A S T R U C T U R E   S O L U T I O N S

Health Care Systems Support
For nearly 15 years, we have supported the Military Health 
System community by developing and deploying key 
medical information systems, and helping operate and 
maintain the Military Health System IT infrastructure. We 
are positioned to increase these efforts after winning a 
key recompetition shortly after the end of FY04. Through 
this win, we will support the DoD/TRICARE management 
activity at 675 military hospitals and clinics worldwide, 
implement ongoing projects for system integration and 
software development, and support new technologies 
coming into play in the next decade.
  We are also the lead systems integrator for the TRI-
CARE Online health portal, a patient-centric health care 
delivery system for Internet access to health care informa-
tion, services, and benefits. We developed an interface 
for the health portal, established and maintain help desk 
capabilities, and developed and support a Web-based 
training system for the portal. 

Supporting Bioterrorism Preparedness 
With increased possibilities of biological and chemical 
threats, public agencies need to respond rapidly to emerg-
ing events. We assist the Centers for Disease Control and 
Prevention (CDC) in better preparing for and responding 
to major health threats and bioterrorism threats. 

For example, SAIC helped CDC roll out and track the 
nationwide smallpox immunization campaign for health 
care workers and first responders. We assisted in the 
creation of a state-of-the-art emergency operations center 
and the development of information management solu-
tions vital to its effectiveness. SAIC is supporting programs 
as well in the area of early detection, outbreak manage-
ment, and laboratory reporting of bioterrorism-related test 
results from laboratories across the country. 

In addition, we are helping the CDC improve the 
nation’s ability to identify and track infectious diseases 
and potential bioterrorism attacks. SAIC is helping the 
CDC develop the National Electronic Disease Surveillance 

System (NEDSS), which is designed to enable quicker, 
more accurate epidemiological analysis. NEDSS serves as 
the foundation of the Public Health Information Network, 
a unifying framework that aims to extend NEDSS’ objec-
tive of standards-based information exchange to all public 
health activities and organizations nationwide. SAIC is 
also providing strategic and architectural support for the 
Public Health Information Network.

Cutting-edge Medical Research
Our scientists at the National Cancer Institute (NCI)-Fred-
erick, Maryland, part of the National Institutes of Health 
(NIH), help direct research into the causes, treatment, and 
prevention of cancer, AIDS, SARS, and related diseases.

The Frederick campus also serves as a major biotech-
nology resource center for NCI/NIH and the extramural 
research community. As part of this work, our Research 
Technology Program is developing new technologies in 
areas such as genomics, proteomics, and imaging.

Through our Proteomics Clinical Reference Labora-
tory, we are embarked on a clinical study to obtain FDA 
approval for a revolutionary diagnostic test we helped de-
velop for ovarian cancer. The test uses pattern recognition 
algorithms to detect hidden sub-patterns in mass spectra 
of blood serum. The patterns represent “fingerprints“ of 
the disease in an early stage, and this technique has the 
potential to revolutionize the diagnosis of many types of 
disease.
  We are also working with NCI to establish a nanotech-
nology program and laboratory to better detect and treat 
cancer. 
  As SAIC technical experts enable the CDC to reduce 
the time it takes to process SARS information, we are 
helping to produce vaccine candidates against SARS. This 
aligns with our traditional role in researching antiviral 
drugs against biological threat agents, such as HIV and 
AIDS. In addition, SAIC is working with the National Insti-
tute of Allergy and Infectious Diseases to produce vaccine 
candidates against malaria.

“

I would like to take this opportunity to commend the SAIC team supporting the 

Environmental Management Directorate here at the Air Armament Center… 

I have never seen a more professional bunch of people, [they] consistently go 

that extra mile to meet mission needs.”

James D. Sirmans, Director, Environmental Management, Eglin AFB

(Above)  Doctors  in  the  Camp  Pendleton  Naval  Hospital’s  Ophthalmology  Department  use  the  SAIC-developed 

Composite  Health  Care  System  (CHCS)  to  quickly  access  a  dependant’s  patient  records.  Supporting  virtually  every 

aspect of health care information management for over 8 million DoD healthcare beneficiaries, CHCS is the world’s 

largest integrated health care information system.

26

27

 
 
 
 
H O M E L A N D   S E C U R I T Y

(Below)  Called  to  investigate  a “suspicious”  package  in  California,  members  of  the  Orange  County  Sheriff’s  Bomb 

Squad deploy with SAIC’s RTR-4® portable X-ray imaging system and PD-10i radiation dosimeter. During this exercise 

at a tactical training facility, the RTR-4 revealed the contents of a suspect package while the PD-10i alarmed to warn 

against elevated levels of radiation. To date, first responders around the world have purchased some 3,000 RTR-4 sys-

tems and tens of thousands of our personal dosimeters.

For more than 35 years, SAIC has helped government 
agencies and companies respond to critical national 
security and homeland defense problems. We have 
demonstrated our abilities in situations as diverse as the 
Tokyo subway nerve gas attacks, the crash of TWA flight 
800, the 1998 attacks on the U.S. embassies in Kenya and 
Tanzania, and the 2000 bombing of the USS Cole. After 
the 1993 World Trade Center bombing, our blast analyses 
produced tangible results that helped identify those 
responsible. 

Following the September 11, 2001, terrorist attacks, 

we responded rapidly to assist a number of customers 
near ground zero in New York City and in Washington, 
D.C.

Today, we offer the full range of our capabilities to
support the global war on terrorism. As a leading systems 
integrator, we provide integrated,  end-to-end  homeland 
security solutions to help foster collaboration among civil-
ian first-responders, local law enforcement, public health 
workers, and other emergency responders.
  When the Department of Homeland Security (DHS) 
faced the enormous challenge of integrating the disparate 
missions, cultures, and systems of its 22 agencies and 
180,000 employees, our systems integrators worked to 
deliver a high-level target enterprise architecture and 
transition strategy in less than four months. Built on our 
previous successes at INS, IRS, FEMA, and the National 
Archives, the DHS enterprise architecture provides a road-
map for information sharing and IT integration in the new 
department. Currently, we support DHS in moving beyond 
the basic enterprise architecture framework to develop 
new and improved mission support capabilities, such as 

better coordination of terrorist watch lists.

In recognition of that work and our many other efforts 

in support of DHS, we received the first-ever Frost & 
Sullivan 2003 Market Leadership Award in Homeland 
Security and Homeland Defense. 

Emergency Preparedness and Response
After September 11, 2001, SAIC’s readiness and quick 
response capabilities drew praise from government clients 
across the U.S. Today, we are using our technology exper-
tise to help firefighters, police officers, and other emergen-
cy responders improve their readiness and responsiveness 
and enhance the interoperability of their communications 
and equipment. 
  We provide the integration and interoperability to 
develop homeland security solutions that work. At our 
Public Safety Integration Center in McLean, Virginia, we 
successfully integrate products from dozens of companies, 
including leading-edge biometric, sensor, incident man-
agement, situation awareness, and situation assessment 
technologies. At this working laboratory, hundreds of 
current and potential clients have experienced “hands-on” 
demonstrations of the new technologies and capabilities 
– and the integrated solutions – they require to meet 
their needs. For example, the center recently demonstrated 
ways to improve the interoperability of disparate mobile 
radio and wireless systems.
  Managing emergency events is a complex 
undertaking that requires knowledge of the geography, 
underlying infrastructure, and demographics, as well 
as the availability of emergency response personnel 
and equipment. To transform this data into the useful 

“

(DHS and the SAIC team) have accomplished something unique in federal 

government: We designed and delivered a comprehensive – and immediately 

useful – target enterprise architecture in under four months.”

Steven Cooper, CIO, Department of Homeland Security

28

29

 
 
 
H O M E L A N D   S E C U R I T Y

(Below)  Called  to  investigate  a “suspicious”  package  in  California,  members  of  the  Orange  County  Sheriff’s  Bomb 

Squad deploy with SAIC’s RTR-4® portable X-ray imaging system and PD-10i radiation dosimeter. During this exercise 

at a tactical training facility, the RTR-4 revealed the contents of a suspect package while the PD-10i alarmed to warn 

against elevated levels of radiation. To date, first responders around the world have purchased some 3,000 RTR-4 sys-

tems and tens of thousands of our personal dosimeters.

For more than 35 years, SAIC has helped government 
agencies and companies respond to critical national 
security and homeland defense problems. We have 
demonstrated our abilities in situations as diverse as the 
Tokyo subway nerve gas attacks, the crash of TWA flight 
800, the 1998 attacks on the U.S. embassies in Kenya and 
Tanzania, and the 2000 bombing of the USS Cole. After 
the 1993 World Trade Center bombing, our blast analyses 
produced tangible results that helped identify those 
responsible. 

Following the September 11, 2001, terrorist attacks, 

we responded rapidly to assist a number of customers 
near ground zero in New York City and in Washington, 
D.C.

Today, we offer the full range of our capabilities to
support the global war on terrorism. As a leading systems 
integrator, we provide integrated,  end-to-end  homeland 
security solutions to help foster collaboration among civil-
ian first-responders, local law enforcement, public health 
workers, and other emergency responders.
  When the Department of Homeland Security (DHS) 
faced the enormous challenge of integrating the disparate 
missions, cultures, and systems of its 22 agencies and 
180,000 employees, our systems integrators worked to 
deliver a high-level target enterprise architecture and 
transition strategy in less than four months. Built on our 
previous successes at INS, IRS, FEMA, and the National 
Archives, the DHS enterprise architecture provides a road-
map for information sharing and IT integration in the new 
department. Currently, we support DHS in moving beyond 
the basic enterprise architecture framework to develop 
new and improved mission support capabilities, such as 

better coordination of terrorist watch lists.

In recognition of that work and our many other efforts 

in support of DHS, we received the first-ever Frost & 
Sullivan 2003 Market Leadership Award in Homeland 
Security and Homeland Defense. 

Emergency Preparedness and Response
After September 11, 2001, SAIC’s readiness and quick 
response capabilities drew praise from government clients 
across the U.S. Today, we are using our technology exper-
tise to help firefighters, police officers, and other emergen-
cy responders improve their readiness and responsiveness 
and enhance the interoperability of their communications 
and equipment. 
  We provide the integration and interoperability to 
develop homeland security solutions that work. At our 
Public Safety Integration Center in McLean, Virginia, we 
successfully integrate products from dozens of companies, 
including leading-edge biometric, sensor, incident man-
agement, situation awareness, and situation assessment 
technologies. At this working laboratory, hundreds of 
current and potential clients have experienced “hands-on” 
demonstrations of the new technologies and capabilities 
– and the integrated solutions – they require to meet 
their needs. For example, the center recently demonstrated 
ways to improve the interoperability of disparate mobile 
radio and wireless systems.
  Managing emergency events is a complex 
undertaking that requires knowledge of the geography, 
underlying infrastructure, and demographics, as well 
as the availability of emergency response personnel 
and equipment. To transform this data into the useful 

“

(DHS and the SAIC team) have accomplished something unique in federal 

government: We designed and delivered a comprehensive – and immediately 

useful – target enterprise architecture in under four months.”

Steven Cooper, CIO, Department of Homeland Security

28

29

 
 
 
H O M E L A N D   S E C U R I T Y

information that aids real-time decision making, the 
Michigan State Police called on SAIC to integrate a 
statewide geographic information system, commercial 
incident management software, training, and the State 
Police Concept of Operations into an effective information 
system for emergency response.

Ensuring that government employees and volunteers 

responding to emergencies are adequately trained and 
equipped is essential for regulatory, health and safety 
rules, and insurance reasons. The Coordinated Responder 
Information System we are developing for Alachua County, 
Florida, performs everyday management of personnel 
records and, in an emergency, assists officials in deploying 
only those personnel who are qualified to serve. 
  DHS has required all states and territories to complete 
a state homeland security assessment and develop a state 
strategy defining the goals and objectives for improving 
homeland security. Pennsylvania, Florida, and the Com-
monwealth of the Northern Mariana Islands drew on SAIC 
expertise to conduct their assessments. We help compare 
the risks and response capabilities to ascertain gaps and 
then develop strategies to fill those gaps.

Border and Transportation Security
As DHS continues to strengthen and fully integrate 
security at the nation’s borders and ports while, at the 
same time, facilitating legitimate trade and travel, SAIC is 
playing a leading role. As prime integrator, we helped the 
U.S. Immigration and Customs Enforcement implement 
and deploy the first increment of United States Visitor 
and Immigrant Status Indicator Technology (US-VISIT). 
Launched at 115 airports and 14 seaports ahead of 
schedule, US-VISIT includes a biometric identifier that in 
the first few weeks of operation identified more than 100 
individuals who were wanted for crimes in the U.S. or had 
been previously deported. 
  Deployed along borders and at ports around the world, 
our Vehicle and Cargo Inspection System (VACIS®) units 
use a non-intrusive gamma-ray imaging technique to pro-

duce radiographic images of cargo containers and vehicles 
in less than a minute. The result: more efficient and secure 
flow of goods into the United States. Building on this 
success, we developed an integrated system that employs 
risk and vulnerability assessments, VACIS units, radiation-
detection portals, biometrics, radio frequency identification 
(RFID), and optical character recognition (OCR) to identify 
and interdict threats.
  Working closely with the Port Authority of New York 
and New Jersey, we helped assess threats, vulnerabilities, 
and risks, and helped prioritize more than $1 billion in 
proposed capital security projects designed to protect 
critical transportation assets. As a result of this successful 
effort, the DHS Office of Domestic Preparedness adopted 
our assessment methodology as a “best practice” model 
for use in providing $140 million to the nation’s 35 largest 
mass transit agencies to help them enhance their capacity 
and preparedness to respond to acts of terrorism. 

To help counter the threat of shoulder-fired missiles 
being launched at commercial airliners, we developed 
technologies that identify potential launch sites as well as 
the optimum locations for law enforcement personnel to 
take defensive measures, such as deploying remote sens-
ing equipment. Our Light Distancing And Ranging (LIDAR) 
toolkit produces high-resolution databases of terrain and 
buildings with vertical accuracies within 15 centimeters. 
Our Man Portable Air Defense System (MANPADS) Threat 
Analysis System then uses this data to determine the 
optimum launch sites and defensive locations based upon 
aircraft approach and departure routes, and weapon 
performance parameters. 

For the Transportation Security Administration (TSA), 
we manage the disposal of voluntarily abandoned prop-
erty and hazardous materials collected by TSA’s security 
checkpoints at more than 440 commercial U.S. airports. 

Information Analysis and Infrastructure 
Protection
Effectively sharing information across the private and 

By bringing together technology vendors and large telecom providers, 

“SAIC has created a working laboratory where federal officials can see how 

integrated systems work together.”

Frost & Sullivan, 2003 Market Leadership Award

(Above)  Government  and  commercial  customers  can  test  new  systems  and  technologies  at  our  Public  Safety  Inte-

gration Center (PSIC), which includes an Emergency Operations Center simulator for “hands-on” demonstrations of 

integrated homeland security solutions. Located in McLean, Virginia, the PSIC features hardware and software from 

dozens of companies while SAIC provides the integration and interoperability.

30

31

 
 
 
 
H O M E L A N D   S E C U R I T Y

information that aids real-time decision making, the 
Michigan State Police called on SAIC to integrate a 
statewide geographic information system, commercial 
incident management software, training, and the State 
Police Concept of Operations into an effective information 
system for emergency response.

Ensuring that government employees and volunteers 

responding to emergencies are adequately trained and 
equipped is essential for regulatory, health and safety 
rules, and insurance reasons. The Coordinated Responder 
Information System we are developing for Alachua County, 
Florida, performs everyday management of personnel 
records and, in an emergency, assists officials in deploying 
only those personnel who are qualified to serve. 
  DHS has required all states and territories to complete 
a state homeland security assessment and develop a state 
strategy defining the goals and objectives for improving 
homeland security. Pennsylvania, Florida, and the Com-
monwealth of the Northern Mariana Islands drew on SAIC 
expertise to conduct their assessments. We help compare 
the risks and response capabilities to ascertain gaps and 
then develop strategies to fill those gaps.

Border and Transportation Security
As DHS continues to strengthen and fully integrate 
security at the nation’s borders and ports while, at the 
same time, facilitating legitimate trade and travel, SAIC is 
playing a leading role. As prime integrator, we helped the 
U.S. Immigration and Customs Enforcement implement 
and deploy the first increment of United States Visitor 
and Immigrant Status Indicator Technology (US-VISIT). 
Launched at 115 airports and 14 seaports ahead of 
schedule, US-VISIT includes a biometric identifier that in 
the first few weeks of operation identified more than 100 
individuals who were wanted for crimes in the U.S. or had 
been previously deported. 
  Deployed along borders and at ports around the world, 
our Vehicle and Cargo Inspection System (VACIS®) units 
use a non-intrusive gamma-ray imaging technique to pro-

duce radiographic images of cargo containers and vehicles 
in less than a minute. The result: more efficient and secure 
flow of goods into the United States. Building on this 
success, we developed an integrated system that employs 
risk and vulnerability assessments, VACIS units, radiation-
detection portals, biometrics, radio frequency identification 
(RFID), and optical character recognition (OCR) to identify 
and interdict threats.
  Working closely with the Port Authority of New York 
and New Jersey, we helped assess threats, vulnerabilities, 
and risks, and helped prioritize more than $1 billion in 
proposed capital security projects designed to protect 
critical transportation assets. As a result of this successful 
effort, the DHS Office of Domestic Preparedness adopted 
our assessment methodology as a “best practice” model 
for use in providing $140 million to the nation’s 35 largest 
mass transit agencies to help them enhance their capacity 
and preparedness to respond to acts of terrorism. 

To help counter the threat of shoulder-fired missiles 
being launched at commercial airliners, we developed 
technologies that identify potential launch sites as well as 
the optimum locations for law enforcement personnel to 
take defensive measures, such as deploying remote sens-
ing equipment. Our Light Distancing And Ranging (LIDAR) 
toolkit produces high-resolution databases of terrain and 
buildings with vertical accuracies within 15 centimeters. 
Our Man Portable Air Defense System (MANPADS) Threat 
Analysis System then uses this data to determine the 
optimum launch sites and defensive locations based upon 
aircraft approach and departure routes, and weapon 
performance parameters. 

For the Transportation Security Administration (TSA), 
we manage the disposal of voluntarily abandoned prop-
erty and hazardous materials collected by TSA’s security 
checkpoints at more than 440 commercial U.S. airports. 

Information Analysis and Infrastructure 
Protection
Effectively sharing information across the private and 

By bringing together technology vendors and large telecom providers, 

“SAIC has created a working laboratory where federal officials can see how 

integrated systems work together.”

Frost & Sullivan, 2003 Market Leadership Award

(Above)  Government  and  commercial  customers  can  test  new  systems  and  technologies  at  our  Public  Safety  Inte-

gration Center (PSIC), which includes an Emergency Operations Center simulator for “hands-on” demonstrations of 

integrated homeland security solutions. Located in McLean, Virginia, the PSIC features hardware and software from 

dozens of companies while SAIC provides the integration and interoperability.

30

31

 
 
 
 
H O M E L A N D   S E C U R I T Y

(Above) For the Virginia Port Authority in Norfolk, SAIC’s RadView system provides enhanced security at one of the 

busiest  ports  in  the  U.S. The  system  consists  of  a  radio  frequency-based  automatic  equipment  identification  (AEI) 

system, a linescan digital imaging system, and the AT-900 radiation screening system, developed by Exploranium G.S. 

Limited (a division of SAIC Canada). 

“

The FS/ISAC Board of Directors are thrilled with the progress SAIC has made 

since taking over the operations in May 2003. The FS/ISAC has become the ‘gold 

standard’ which other industry ISACs are seeking to emulate.”

Suzanne Gorman, Chairperson, FS/ISAC (Financial Services/Information Sharing and Analysis Center)

public sectors is essential in protecting the nation’s critical 
infrastructure. SAIC designed and implemented the first 
Information Sharing and Analysis Center (ISAC) in 1999, 
in response to a Presidential Decision Directive calling for 
industry and government cooperation to guard against 
both cyber and physical threats. Today, SAIC operates the 
ISACs for the financial services sector and the oil and gas 
sector of the U.S., as well as the World Wide ISAC. Our 
24x7 command center collects, analyzes, and distributes, 
in near real time, the latest threat and mitigation informa-
tion. When a major power outage struck the eastern U.S. 
in August 2003, the ISAC stood up an information sharing 
teleconference bridge for industry, DHS, and other U.S. 
agencies within one hour, resulting in a more effective re-
sponse and a better understanding of the event’s impact.
SAIC also operates the 24x7 Federal Computer Inci-
dent Response Center (FedCIRC) security watch, serving 
as the central point for federal civil agencies to report 
suspected cyber incidents. The FedCIRC security watch 
correlates incident report data and information from other 
sources to develop early warning and information notices 
that are distributed to all federal civil agencies. 

To foster better communication across the Depart-
ment of Homeland Security, we linked systems at the 22 
legacy DHS agencies to a common data communications 
backbone, and provided an overall management structure 
to assist the DHS in governing its infrastructure.

To provide an integrated chemical, biological, radio-
logical, and nuclear protection (CBRN) capability at 200 
Department of Defense (DoD) installations and facilities 
worldwide, SAIC was selected (shortly after the close of 
FY04) as the Lead Systems Integrator for the Guardian 
Installation Protection Program. The Installation Protection 
Program is a Family of Systems that supplements other 
aspects of force protection against potential weapons of 
mass destruction.

Following our successful completion of a vulnerability 

assessment of military recruiting centers for approxi-
mately 2,700 locations, the U.S. Army Corps of Engineers 

awarded SAIC follow-on work to provide security training 
and develop design specifications for security upgrades. 
We also provided engineering design services for the 
access control points at Fort Hood military reservation in 
Killeen, Texas – one of the largest landmass bases.

Science and Technology
Going forward, the DHS has challenged industry to 
develop innovative technologies and new scientific tools 
to protect our homeland, including chemical, biological, 
radiological, and nuclear countermeasures. 
  While anthrax and smallpox threats pose major con-
cerns, effective bioagent surveillance must cover a much 
wider spectrum. More than 500 bacterial species, 200 viral 
species, and numerous fungi are dangerous to humans, 
and many could serve as agents in a biological terror at-
tack. To counteract this threat, SAIC and Ibis Pharmaceuti-
cals are developing a system to detect a wide spectrum of 
human pathogens – possibly hundreds or even thousands 
simultaneously – and to do so with many samples daily. 
The detection system will employ DNA microarray technol-
ogy to analyze samples for multiple pathogens, making it 
superior to detection systems that can analyze for just one 
pathogen at a time.

In the first testing of biological agents done outside 
Dugway Proving Ground, Utah, SAIC led a joint opera-
tional test and evaluation of a biological point detection 
system, a stand-alone detector/identifier that warns of the 
presence of biological agents.

To reduce the false-alarm rates of chemical sensors, we 

developed SmallCAD, a handheld chemical agent detec-
tion system. Being tested by the U.S. and UK, SmallCAD 
uses several different chemical detection technologies.
For DHS, we are developing design concepts for the 

next generation of mail screening facilities to combat 
potential mail hazards, including chemical, biological, 
radiological, and explosive threats. 
  With agriterrorism an increasing concern, SAIC also 
developed a livestock emergency response tool – based 

32

33

 
 
 
 
 
 
 
H O M E L A N D   S E C U R I T Y

(Above) For the Virginia Port Authority in Norfolk, SAIC’s RadView system provides enhanced security at one of the 

busiest  ports  in  the  U.S. The  system  consists  of  a  radio  frequency-based  automatic  equipment  identification  (AEI) 

system, a linescan digital imaging system, and the AT-900 radiation screening system, developed by Exploranium G.S. 

Limited (a division of SAIC Canada). 

“

The FS/ISAC Board of Directors are thrilled with the progress SAIC has made 

since taking over the operations in May 2003. The FS/ISAC has become the ‘gold 

standard’ which other industry ISACs are seeking to emulate.”

Suzanne Gorman, Chairperson, FS/ISAC (Financial Services/Information Sharing and Analysis Center)

public sectors is essential in protecting the nation’s critical 
infrastructure. SAIC designed and implemented the first 
Information Sharing and Analysis Center (ISAC) in 1999, 
in response to a Presidential Decision Directive calling for 
industry and government cooperation to guard against 
both cyber and physical threats. Today, SAIC operates the 
ISACs for the financial services sector and the oil and gas 
sector of the U.S., as well as the World Wide ISAC. Our 
24x7 command center collects, analyzes, and distributes, 
in near real time, the latest threat and mitigation informa-
tion. When a major power outage struck the eastern U.S. 
in August 2003, the ISAC stood up an information sharing 
teleconference bridge for industry, DHS, and other U.S. 
agencies within one hour, resulting in a more effective re-
sponse and a better understanding of the event’s impact.
SAIC also operates the 24x7 Federal Computer Inci-
dent Response Center (FedCIRC) security watch, serving 
as the central point for federal civil agencies to report 
suspected cyber incidents. The FedCIRC security watch 
correlates incident report data and information from other 
sources to develop early warning and information notices 
that are distributed to all federal civil agencies. 

To foster better communication across the Depart-
ment of Homeland Security, we linked systems at the 22 
legacy DHS agencies to a common data communications 
backbone, and provided an overall management structure 
to assist the DHS in governing its infrastructure.

To provide an integrated chemical, biological, radio-
logical, and nuclear protection (CBRN) capability at 200 
Department of Defense (DoD) installations and facilities 
worldwide, SAIC was selected (shortly after the close of 
FY04) as the Lead Systems Integrator for the Guardian 
Installation Protection Program. The Installation Protection 
Program is a Family of Systems that supplements other 
aspects of force protection against potential weapons of 
mass destruction.

Following our successful completion of a vulnerability 

assessment of military recruiting centers for approxi-
mately 2,700 locations, the U.S. Army Corps of Engineers 

awarded SAIC follow-on work to provide security training 
and develop design specifications for security upgrades. 
We also provided engineering design services for the 
access control points at Fort Hood military reservation in 
Killeen, Texas – one of the largest landmass bases.

Science and Technology
Going forward, the DHS has challenged industry to 
develop innovative technologies and new scientific tools 
to protect our homeland, including chemical, biological, 
radiological, and nuclear countermeasures. 
  While anthrax and smallpox threats pose major con-
cerns, effective bioagent surveillance must cover a much 
wider spectrum. More than 500 bacterial species, 200 viral 
species, and numerous fungi are dangerous to humans, 
and many could serve as agents in a biological terror at-
tack. To counteract this threat, SAIC and Ibis Pharmaceuti-
cals are developing a system to detect a wide spectrum of 
human pathogens – possibly hundreds or even thousands 
simultaneously – and to do so with many samples daily. 
The detection system will employ DNA microarray technol-
ogy to analyze samples for multiple pathogens, making it 
superior to detection systems that can analyze for just one 
pathogen at a time.

In the first testing of biological agents done outside 
Dugway Proving Ground, Utah, SAIC led a joint opera-
tional test and evaluation of a biological point detection 
system, a stand-alone detector/identifier that warns of the 
presence of biological agents.

To reduce the false-alarm rates of chemical sensors, we 

developed SmallCAD, a handheld chemical agent detec-
tion system. Being tested by the U.S. and UK, SmallCAD 
uses several different chemical detection technologies.
For DHS, we are developing design concepts for the 

next generation of mail screening facilities to combat 
potential mail hazards, including chemical, biological, 
radiological, and explosive threats. 
  With agriterrorism an increasing concern, SAIC also 
developed a livestock emergency response tool – based 

32

33

 
 
 
 
 
 
 
H O M E L A N D   S E C U R I T Y

on a 3-dimensional geographical information system – for 
the state of Illinois. Detecting the occurrence of a terrorist 
act against the background of everyday plant and animal 
diseases presents a unique opportunity to combine farm 
surveillance, geographic information systems, and analyti-
cal modeling to monitor and alert to hazardous events. 
  Most important, the project not only detects terror-
ism, but aids the early detection of outbreaks of naturally 

occurring diseases, thus also contributing to improved 
agricultural productivity. We also provide technical support 
to the U.S. Department of Agriculture (USDA) on a variety 
of food safety and security issues. This work includes 
food security vulnerability assessments for domestic and 
imported food products regulated by the USDA, as well as 
helping identify and implement countermeasures.

Commercial IT and
Telecommunications
Solutions

S A I C ’ s   C O M M E R C I A L   A N D   T E L E C O M M U N I C A T I O N S   T E A M S

Commercial & International Group President Randy Walker (fourth from left) with key business unit leaders:
Jim McCall (third from left) - Consulting & IT Professional Services;
Cheryl Louie - Oil & Gas Vertical; and
Kris Hillstrand (far left) - Utilities Vertical.

Telcordia CEO Matt Desch (fourth from right) with key business unit leaders:
John Roddy (third from right) - Global Implementation & Operations;
Teresa Vega - Wireless, Cable & Emerging Markets; and
Charles Koontz (far right) - Telecom Services Business Unit - who supports both the Commercial & International 
and the Telcordia organizations.

As prime integrator, SAIC supported the U.S. Department of Homeland Security in deploying the first increment of US-

VISIT, a new program to enhance the nation’s security while facilitating legitimate travel and trade through our bor-

ders. US-VISIT requires that most foreign visitors traveling to the U.S. on a visa have their two index fingers scanned 

and a digital photograph taken to verify their identity at the port of entry.

34

35

H O M E L A N D   S E C U R I T Y

on a 3-dimensional geographical information system – for 
the state of Illinois. Detecting the occurrence of a terrorist 
act against the background of everyday plant and animal 
diseases presents a unique opportunity to combine farm 
surveillance, geographic information systems, and analyti-
cal modeling to monitor and alert to hazardous events. 
  Most important, the project not only detects terror-
ism, but aids the early detection of outbreaks of naturally 

occurring diseases, thus also contributing to improved 
agricultural productivity. We also provide technical support 
to the U.S. Department of Agriculture (USDA) on a variety 
of food safety and security issues. This work includes 
food security vulnerability assessments for domestic and 
imported food products regulated by the USDA, as well as 
helping identify and implement countermeasures.

Commercial IT and
Telecommunications
Solutions

S A I C ’ s   C O M M E R C I A L   A N D   T E L E C O M M U N I C A T I O N S   T E A M S

Commercial & International Group President Randy Walker (fourth from left) with key business unit leaders:
Jim McCall (third from left) - Consulting & IT Professional Services;
Cheryl Louie - Oil & Gas Vertical; and
Kris Hillstrand (far left) - Utilities Vertical.

Telcordia CEO Matt Desch (fourth from right) with key business unit leaders:
John Roddy (third from right) - Global Implementation & Operations;
Teresa Vega - Wireless, Cable & Emerging Markets; and
Charles Koontz (far right) - Telecom Services Business Unit - who supports both the Commercial & International 
and the Telcordia organizations.

As prime integrator, SAIC supported the U.S. Department of Homeland Security in deploying the first increment of US-

VISIT, a new program to enhance the nation’s security while facilitating legitimate travel and trade through our bor-

ders. US-VISIT requires that most foreign visitors traveling to the U.S. on a visa have their two index fingers scanned 

and a digital photograph taken to verify their identity at the port of entry.

34

35

C O M M E R C I A L   I T   A N D

  P R O F E S S I O N A L   S E R V I C E S

“

(This work) exemplifies the benefits that can be realized by taking best practices 

from SAIC’s Federal portfolio and applying them to the commercial market place.”

Mike Sutten, Vice President Information Technology, Royal Caribbean Cruises Ltd.

SAIC serves commercial customers in more than half the 
world’s countries. Our global delivery capability allows 
us to serve key industries that best leverage our deep 
scientific and engineering heritage. 

Telecommunications
Our wireline and wireless telecommunications solutions 
help drive technological and business advances for leaders 
in the automotive, energy, financial, health care, telecom-
munications, and transportation industries. 

Through our network design, management consulting 

and implementation services, we work to cut costs and 
improve communications and operational efficiency for 
our customers. 

For example, our wireless/wireline interface man-
agement solution improves the transmission of critical 
information across health care facilities as well as railroad 
maintenance yards. Power plants and utilities rely on our 
wireless infrastructure design to provide more reliable 
voice communications across their enterprises. 
  Our telecommunications solutions – encompassing 
voice-over-IP, VSAT, data, wireless, converged, and virtual 
private networks – help optimize network resources, 
performance, and service. For a major global company, 
the next generation, managed virtual private network we 
designed and continue to deploy provides international 
reach, scalability, integration of disparate traffic types, and 
support for new applications to provide reliable, cost-
effective connectivity for staff, suppliers, and clients. 

Consulting, Systems Integration, Advanced 
Technologies, and Outsourcing
Our management consultants work with clients to bench-
mark their companies’ performance, develop strategies to 
enhance that performance, and align IT capabilities with 
business goals. Clients rely on our expertise to extract 
more value from growing stores of data, and to help them 
retain workforce knowledge and skills, reduce operational 
costs, and obtain the most value from operational assets. 

  We help customers improve work processes, redesign 
jobs, and integrate new and legacy technologies and 
architectures into real business solutions for challenges 
such as complex reservoir structures and hostile environ-
ments faced by oil companies. As one example, we are 
helping develop the “field of the future” for major global 
oil companies. This next generation oil field integrates sys-
tems and technologies with new work processes with the 
goal of realizing increases in production and reductions in 
operating and facilities costs.
  We provide leading-edge technologies to enable 
clients to act quickly in today’s “sense and respond” 
business environment. 

For example, we developed an advanced text analytics 

tool called Content Analyst™ to exponentially reduce 
the time it takes to discern relevant information from 
large volumes of documents and data. Developed to 
support the U.S. intelligence community in the war on 
terror, this technology also automates the analysis of 
large masses of unstructured information for commercial 
enterprises. Western Fuels, a not-for-profit cooperative of 
coal producers serving consumer-owned electric utilities, 
quickly and cost-effectively implemented this technology 
to significantly reduce the time required to do research on 
its climate change advocacy Web site. The tool accurately 
identifies and categorizes conceptual similarities, allowing 
users to find relevant articles by using their own choice 
of words.
  We provide operations and management support for 
outsourced IT functions from 22 major sites worldwide. 
We build lasting relationships with our customers to better 
understand and meet their specific needs. This knowledge, 
combined with our in-depth domain expertise and broad 
IT capabilities, enables us to offer clients the advantages 
of scale and increased speed to market.

For an energy industry leader, we rapidly transitioned 

over 1,300 applications while maintaining very high 
system availability and reliability. This enabled base 
application support and maintenance costs to decrease 

(Above) For Royal Caribbean Cruises Ltd., one of the world’s largest cruise companies, our quality software develop-

ment processes and experience in program management have provided a comprehensive application development 

lifecycle that includes a Web-based distributed process guide. By working as teammates, we are meeting aggressive 

schedules and budget requirements. 

36

37

 
 
 
 
C O M M E R C I A L   I T   A N D

  P R O F E S S I O N A L   S E R V I C E S

“

(This work) exemplifies the benefits that can be realized by taking best practices 

from SAIC’s Federal portfolio and applying them to the commercial market place.”

Mike Sutten, Vice President Information Technology, Royal Caribbean Cruises Ltd.

SAIC serves commercial customers in more than half the 
world’s countries. Our global delivery capability allows 
us to serve key industries that best leverage our deep 
scientific and engineering heritage. 

Telecommunications
Our wireline and wireless telecommunications solutions 
help drive technological and business advances for leaders 
in the automotive, energy, financial, health care, telecom-
munications, and transportation industries. 

Through our network design, management consulting 

and implementation services, we work to cut costs and 
improve communications and operational efficiency for 
our customers. 

For example, our wireless/wireline interface man-
agement solution improves the transmission of critical 
information across health care facilities as well as railroad 
maintenance yards. Power plants and utilities rely on our 
wireless infrastructure design to provide more reliable 
voice communications across their enterprises. 
  Our telecommunications solutions – encompassing 
voice-over-IP, VSAT, data, wireless, converged, and virtual 
private networks – help optimize network resources, 
performance, and service. For a major global company, 
the next generation, managed virtual private network we 
designed and continue to deploy provides international 
reach, scalability, integration of disparate traffic types, and 
support for new applications to provide reliable, cost-
effective connectivity for staff, suppliers, and clients. 

Consulting, Systems Integration, Advanced 
Technologies, and Outsourcing
Our management consultants work with clients to bench-
mark their companies’ performance, develop strategies to 
enhance that performance, and align IT capabilities with 
business goals. Clients rely on our expertise to extract 
more value from growing stores of data, and to help them 
retain workforce knowledge and skills, reduce operational 
costs, and obtain the most value from operational assets. 

  We help customers improve work processes, redesign 
jobs, and integrate new and legacy technologies and 
architectures into real business solutions for challenges 
such as complex reservoir structures and hostile environ-
ments faced by oil companies. As one example, we are 
helping develop the “field of the future” for major global 
oil companies. This next generation oil field integrates sys-
tems and technologies with new work processes with the 
goal of realizing increases in production and reductions in 
operating and facilities costs.
  We provide leading-edge technologies to enable 
clients to act quickly in today’s “sense and respond” 
business environment. 

For example, we developed an advanced text analytics 

tool called Content Analyst™ to exponentially reduce 
the time it takes to discern relevant information from 
large volumes of documents and data. Developed to 
support the U.S. intelligence community in the war on 
terror, this technology also automates the analysis of 
large masses of unstructured information for commercial 
enterprises. Western Fuels, a not-for-profit cooperative of 
coal producers serving consumer-owned electric utilities, 
quickly and cost-effectively implemented this technology 
to significantly reduce the time required to do research on 
its climate change advocacy Web site. The tool accurately 
identifies and categorizes conceptual similarities, allowing 
users to find relevant articles by using their own choice 
of words.
  We provide operations and management support for 
outsourced IT functions from 22 major sites worldwide. 
We build lasting relationships with our customers to better 
understand and meet their specific needs. This knowledge, 
combined with our in-depth domain expertise and broad 
IT capabilities, enables us to offer clients the advantages 
of scale and increased speed to market.

For an energy industry leader, we rapidly transitioned 

over 1,300 applications while maintaining very high 
system availability and reliability. This enabled base 
application support and maintenance costs to decrease 

(Above) For Royal Caribbean Cruises Ltd., one of the world’s largest cruise companies, our quality software develop-

ment processes and experience in program management have provided a comprehensive application development 

lifecycle that includes a Web-based distributed process guide. By working as teammates, we are meeting aggressive 

schedules and budget requirements. 

36

37

 
 
 
 
C O M M E R C I A L   I T   A N D   P R O F E S S I O N A L   S E R V I C E S

dramatically, quality to increase, and state-of-the-art 
software tools to begin aiding documentation. 

Industries We Serve

Oil and Gas. Calling on our long, successful experi-
ence serving the oil and gas industry, we provide a wide 
range of services to reduce operations and facilities costs 
and meet growing work environment challenges. 
  Our services range from program and change manage-
ment to value assessment, and IT and network architec-
ture development and implementation to new technology 
integration. 
  Our environmental engineering and remediation 
services are being used to develop safer and lower risk 
work sites for our oil and gas customers. As a primary 
supplier to ChevronTexaco, we help ChevronTexaco to 
achieve operational excellence and reduce costs. We 
also support ChevronTexaco in employing the highest 
standards of environmental responsibility while making 
safety the top priority at open and closed refineries, retail 
and terminal facilities, and pipeline operations. 

Utilities. Our support for utility companies – from IT 
outsourcing and support services to business consulting 
– helps them efficiently handle vast quantities of data, 
reduce costs, and tap new sources of revenue. 

For ScottishPower, we provide management of 
outsourced facilities. Our services and business exper-
tise streamline processes from billing systems, payment 
collection and processing, accounting systems, and asset 
management to work scheduling and large industrial me-
tering data collection and validation. We recently helped 
ScottishPower design and build a new reporting suite and 
database that improved visibility and data quality and 
provided a fully auditable process for income and debt 
reporting.

SAIC works with Entergy to balance stringent IT 

financial targets with high standards for internal customer 
service. A full range of IT services has provided Entergy 

with increased flexibility to respond to changing business 
needs, while improving customer service and unit cost.
  Our services, including process and economic 
modeling, change control of systems deployment, and 
benchmarking, solve challenges presented by an aging 
U.S. utilities infrastructure.

SAIC services assisted the Midwest Independent 
System Operator in making program decisions that 
enhance the stability and reliability of the nation’s power 
grid. To improve the transmission of power between 
electric grid control areas, we helped the California 
Independent System Operator develop tie-line metering 
upgrade strategies for more reliable operations and more 
effective cost allocation. 

In addition, we played a key role in developing 

PacifiCorp’s new business technology framework strategy, 
which will guide operations for the next 10 years.

Pharma and Life Sciences. As mentioned in the 
Federal Government section of this Annual Report, SAIC 
is a top supplier of services for federal health institutes, 
including research support and managing infrastructure 
support for the National Cancer Institute at Frederick, a 
federally funded research and development center. 
  Our expertise also benefits some of the world’s 
largest pharmaceutical companies. For Pfizer’s global 
R&D division, we are providing integration services to 
support Pfizer’s acquisition of Pharmacia. As part of the 
major data migration accompanying the acquisition, 
we are addressing approximately 2,500 applications 
and facilitating the establishment of a common meta 
data model. We are also supporting a corporatewide 
infrastructure consolidation program. 

In addition to providing secure, high-performance 
connectivity to Pfizer’s third-party partners, we are using 
our ANX® Network, the only multiprovider private network 
operating worldwide, to facilitate connectivity between 
Pfizer and SAIC. The network is owned and managed by 
our ANXeBusiness Corporation subsidiary. 

“
Together, Entergy and SAIC have taken … customer satisfaction levels to 

best-in-class levels while simultaneously implementing significant cost 

improvements.”

Ray J. Johnson, CIO, Entergy

SAIC provides Entergy, a major energy company, with IT outsourcing services that include support for data center 

operations. The  data  center  (above)  is  home  to  the  Entergy  Command Theater,  a  state-of-the-art  facility  that  pro-

vides real-time information about everything from the status of the network and mainframe production jobs to the 

weather conditions that may be affecting Entergy’s external customers.

38

39

 
 
 
 
 
C O M M E R C I A L   I T   A N D   P R O F E S S I O N A L   S E R V I C E S

dramatically, quality to increase, and state-of-the-art 
software tools to begin aiding documentation. 

Industries We Serve

Oil and Gas. Calling on our long, successful experi-
ence serving the oil and gas industry, we provide a wide 
range of services to reduce operations and facilities costs 
and meet growing work environment challenges. 
  Our services range from program and change manage-
ment to value assessment, and IT and network architec-
ture development and implementation to new technology 
integration. 
  Our environmental engineering and remediation 
services are being used to develop safer and lower risk 
work sites for our oil and gas customers. As a primary 
supplier to ChevronTexaco, we help ChevronTexaco to 
achieve operational excellence and reduce costs. We 
also support ChevronTexaco in employing the highest 
standards of environmental responsibility while making 
safety the top priority at open and closed refineries, retail 
and terminal facilities, and pipeline operations. 

Utilities. Our support for utility companies – from IT 
outsourcing and support services to business consulting 
– helps them efficiently handle vast quantities of data, 
reduce costs, and tap new sources of revenue. 

For ScottishPower, we provide management of 
outsourced facilities. Our services and business exper-
tise streamline processes from billing systems, payment 
collection and processing, accounting systems, and asset 
management to work scheduling and large industrial me-
tering data collection and validation. We recently helped 
ScottishPower design and build a new reporting suite and 
database that improved visibility and data quality and 
provided a fully auditable process for income and debt 
reporting.

SAIC works with Entergy to balance stringent IT 

financial targets with high standards for internal customer 
service. A full range of IT services has provided Entergy 

with increased flexibility to respond to changing business 
needs, while improving customer service and unit cost.
  Our services, including process and economic 
modeling, change control of systems deployment, and 
benchmarking, solve challenges presented by an aging 
U.S. utilities infrastructure.

SAIC services assisted the Midwest Independent 
System Operator in making program decisions that 
enhance the stability and reliability of the nation’s power 
grid. To improve the transmission of power between 
electric grid control areas, we helped the California 
Independent System Operator develop tie-line metering 
upgrade strategies for more reliable operations and more 
effective cost allocation. 

In addition, we played a key role in developing 

PacifiCorp’s new business technology framework strategy, 
which will guide operations for the next 10 years.

Pharma and Life Sciences. As mentioned in the 
Federal Government section of this Annual Report, SAIC 
is a top supplier of services for federal health institutes, 
including research support and managing infrastructure 
support for the National Cancer Institute at Frederick, a 
federally funded research and development center. 
  Our expertise also benefits some of the world’s 
largest pharmaceutical companies. For Pfizer’s global 
R&D division, we are providing integration services to 
support Pfizer’s acquisition of Pharmacia. As part of the 
major data migration accompanying the acquisition, 
we are addressing approximately 2,500 applications 
and facilitating the establishment of a common meta 
data model. We are also supporting a corporatewide 
infrastructure consolidation program. 

In addition to providing secure, high-performance 
connectivity to Pfizer’s third-party partners, we are using 
our ANX® Network, the only multiprovider private network 
operating worldwide, to facilitate connectivity between 
Pfizer and SAIC. The network is owned and managed by 
our ANXeBusiness Corporation subsidiary. 

“
Together, Entergy and SAIC have taken … customer satisfaction levels to 

best-in-class levels while simultaneously implementing significant cost 

improvements.”

Ray J. Johnson, CIO, Entergy

SAIC provides Entergy, a major energy company, with IT outsourcing services that include support for data center 

operations. The  data  center  (above)  is  home  to  the  Entergy  Command Theater,  a  state-of-the-art  facility  that  pro-

vides real-time information about everything from the status of the network and mainframe production jobs to the 

weather conditions that may be affecting Entergy’s external customers.

38

39

 
 
 
 
 
C O M M E R C I A L   I T   A N D   P R O F E S S I O N A L   S E R V I C E S

Our  Intelligent  Intermodal  Solutions  improve  efficiency,  safety,  and  security  at  some  of  the  world’s  busiest  ports, 

including the Port of Los Angeles (above) and Port Elizabeth, New Jersey. Using digital video and optical character 

recognition,  our  systems  automatically  identify  containers  as  they  enter  and  leave  the  terminal  by  ship,  rail  or 

gate. The New Jersey system uses our VACIS technology to verify that empty containers are actually empty without 

incurring labor costs for visual inspections.

International. Our SAIC Limited subsidiary works 
with commercial clients and public sector government 
agencies in the United Kingdom and Europe. 
  We provide expertise on UK security policies and 
procedures as well as security systems such as our non-
intrusive Vehicle and Cargo Inspection System (VACIS) 
used by the UK Immigration Service. SAIC Limited also 
supplies VACIS units for ports in Sweden and Belgium and 
maintains units in the Middle East, Ukraine, and Malta. 
SAIC Limited consultants have also worked on mod-
ernization programs for the Cabinet Office, Department 
for Trade and Industry, National Health Service, Depart-
ment for Work and Pensions, and Inland Revenue. Projects 
include developing portals for data sharing and strategies 
for new forms of public sector service delivery. 

State and Local. Our solutions for state and local 
governments facilitate information sharing and opera-
tional efficiency while improving safety and quality of life 
for millions of people. Our solutions are as far ranging as 
our clients’ needs.
  As a team member providing San Diego County with IT 
and telecommunications services, our support enables cit-
izens to gain better access to government services. During 
the devastating wildfires in California in 2003, the county 
commended SAIC for providing critical support. During the 
disaster, county officials relied on our capabilities to help 
coordinate resources and track the fire. We also performed 
real-time development of a comprehensive, user-friendly 
Web site that kept citizens informed. 

In Fontana, California, we are planning an advanced 
communications network to link businesses, schools, hos-
pitals, and homes with a city-owned fiber-optic infrastruc-
ture. The network received the Corporation for Education 
Network Initiatives in California Innovations Award. 

The criminal history system we developed for the state 
of Kentucky increased the accuracy and quality of criminal 
justice data while making it easier for participants in the 
global justice network to exchange data. It did so by being 

one of the first such systems in the U.S. to incorporate 
Global Justice XML Data Dictionary technology.

Together with the International Association of Chiefs 
of Police, SAIC sponsors the Volunteers in Police Service 
(VIPS) Award. In keeping with the VIPS program, estab-
lished under the 2002 USA Freedom Corps initiative, 
the award encourages state and local law enforcement 
agencies to use volunteers to help communities prevent, 
prepare for, and respond to crime, natural disasters, and 
other emergencies.
  Our environmental scientists and engineers support 
resource management, restoration, and planning projects 
for numerous state and local customers. For the past 15 
years, we have supported assessments and evaluations of 
the best means of remediation for wetland, terrestrial, and 
marine environments for the state of Washington. 

In California, we work for numerous public agencies, 

including the Ports of Los Angeles, Long Beach, and 
Oakland, providing environmental planning for new 
facilities development. In Florida, we assist in the 
management of the state Department of Environmental 
Protection’s stormwater permitting program.

Port Security. For commercial customers, as well as 
government customers (as mentioned in other sections of 
this Annual Report), we provide integrated systems that 
enhance security and safety, without slowing the flow 
of commerce. Our intelligent intermodal solutions apply 
flexible combinations of advanced scanning and image-
processing technologies to increase terminal productivity, 
efficiency, accuracy, security, and safety at cargo terminals.
For example, Maher Terminals, the largest marine 
terminal operator on the East Coast of the United States, 
selected SAIC to install a revolutionary gate processing 
system. The system will support Maher’s growth as it more 
than doubles its current gate throughput to more than 
10,000 containers per day. Located at Port Elizabeth, New 
Jersey, the system will combine automation with non-
intrusive inspection.

40

41

 
 
 
 
 
 
C O M M E R C I A L   I T   A N D   P R O F E S S I O N A L   S E R V I C E S

Our  Intelligent  Intermodal  Solutions  improve  efficiency,  safety,  and  security  at  some  of  the  world’s  busiest  ports, 

including the Port of Los Angeles (above) and Port Elizabeth, New Jersey. Using digital video and optical character 

recognition,  our  systems  automatically  identify  containers  as  they  enter  and  leave  the  terminal  by  ship,  rail  or 

gate. The New Jersey system uses our VACIS technology to verify that empty containers are actually empty without 

incurring labor costs for visual inspections.

International. Our SAIC Limited subsidiary works 
with commercial clients and public sector government 
agencies in the United Kingdom and Europe. 
  We provide expertise on UK security policies and 
procedures as well as security systems such as our non-
intrusive Vehicle and Cargo Inspection System (VACIS) 
used by the UK Immigration Service. SAIC Limited also 
supplies VACIS units for ports in Sweden and Belgium and 
maintains units in the Middle East, Ukraine, and Malta. 
SAIC Limited consultants have also worked on mod-
ernization programs for the Cabinet Office, Department 
for Trade and Industry, National Health Service, Depart-
ment for Work and Pensions, and Inland Revenue. Projects 
include developing portals for data sharing and strategies 
for new forms of public sector service delivery. 

State and Local. Our solutions for state and local 
governments facilitate information sharing and opera-
tional efficiency while improving safety and quality of life 
for millions of people. Our solutions are as far ranging as 
our clients’ needs.
  As a team member providing San Diego County with IT 
and telecommunications services, our support enables cit-
izens to gain better access to government services. During 
the devastating wildfires in California in 2003, the county 
commended SAIC for providing critical support. During the 
disaster, county officials relied on our capabilities to help 
coordinate resources and track the fire. We also performed 
real-time development of a comprehensive, user-friendly 
Web site that kept citizens informed. 

In Fontana, California, we are planning an advanced 
communications network to link businesses, schools, hos-
pitals, and homes with a city-owned fiber-optic infrastruc-
ture. The network received the Corporation for Education 
Network Initiatives in California Innovations Award. 

The criminal history system we developed for the state 
of Kentucky increased the accuracy and quality of criminal 
justice data while making it easier for participants in the 
global justice network to exchange data. It did so by being 

one of the first such systems in the U.S. to incorporate 
Global Justice XML Data Dictionary technology.

Together with the International Association of Chiefs 
of Police, SAIC sponsors the Volunteers in Police Service 
(VIPS) Award. In keeping with the VIPS program, estab-
lished under the 2002 USA Freedom Corps initiative, 
the award encourages state and local law enforcement 
agencies to use volunteers to help communities prevent, 
prepare for, and respond to crime, natural disasters, and 
other emergencies.
  Our environmental scientists and engineers support 
resource management, restoration, and planning projects 
for numerous state and local customers. For the past 15 
years, we have supported assessments and evaluations of 
the best means of remediation for wetland, terrestrial, and 
marine environments for the state of Washington. 

In California, we work for numerous public agencies, 

including the Ports of Los Angeles, Long Beach, and 
Oakland, providing environmental planning for new 
facilities development. In Florida, we assist in the 
management of the state Department of Environmental 
Protection’s stormwater permitting program.

Port Security. For commercial customers, as well as 
government customers (as mentioned in other sections of 
this Annual Report), we provide integrated systems that 
enhance security and safety, without slowing the flow 
of commerce. Our intelligent intermodal solutions apply 
flexible combinations of advanced scanning and image-
processing technologies to increase terminal productivity, 
efficiency, accuracy, security, and safety at cargo terminals.
For example, Maher Terminals, the largest marine 
terminal operator on the East Coast of the United States, 
selected SAIC to install a revolutionary gate processing 
system. The system will support Maher’s growth as it more 
than doubles its current gate throughput to more than 
10,000 containers per day. Located at Port Elizabeth, New 
Jersey, the system will combine automation with non-
intrusive inspection.

40

41

 
 
 
 
 
 
T E L E C O M M U N I C A T I O N S

(Above) To enable future wireless services such as high-quality streaming video for mobile users, dramatic increases 

in wireless link performance are needed. Telcordia’s Advanced Wireless Signal Processing Lab is at the forefront of 

high-capacity Multi-Input Multi-Output (MIMO), array-to-array communications, which meet this need. Designs from 

the lab have been demonstrated to outperform other technologies in the field. The wireless group works closely with 

commercial and government customers to develop solutions that push the boundaries of wireless performance.

Last fiscal year, our Telcordia Technologies subsidiary 
unveiled a new business philosophy, accompanied by a 
new set of products, all of which can be summed up in 
one word – Elementive™. 

The Elementive approach revolves around open-
ness and flexibility in customer relationships, in product 
partnering, and in software architecture. Elementive helps 
customers extend their infrastructure investments, stream-
line their operations, introduce new services more easily 
and quickly, and reduce their total cost of ownership. The 
Elementive approach stretches across Telcordia offerings 
from professional services and new generation wireline 
and mobility products, to the core software systems that 
have been at the heart of the North American telecommu-
nications backbone for over two decades. 

The Elementive philosophy and product portfolio 
launch garnered considerable attention from custom-
ers, partners, analysts, and even competitors, in both the 
Americas and Europe. As Owen Wiberg, vice president at 
Canadian carrier Telus, put it, “I’ve experienced the new 
Telcordia, and I like what I’ve seen.” But more importantly, 
the energy of the Elementive launch gained momentum 
throughout the year, with new product introductions, new 
partnering, new customer wins, and new technological 
breakthroughs.

Elementive Portfolio
The Elementive product portfolio provides carriers with 
the choice of highly reliable, highly scalable, off-the-shelf 
products that allow for the flexibility to invest in individual 
or multiple components without the cost or time associ-
ated with product customization and integration. 

The list of modular and configurable products, based 
on open industry standards such as J2EE and TMF 513, in 
the Elementive portfolio is impressive: software products 
that cover the entire telecommunications value chain, 
allowing carriers to create, activate, deliver, and manage 
voice and high-bandwidth data services. The Elementive 
Portfolio covers the technology gamut including optical, 

wireless, cable, DSL, and Internet Protocol (IP) networks. 
In addition, Telcordia began to open up its core 
wireline systems with more configurable interfaces and 
industry-standard Application Programming Interfaces 
(APIs), helping longtime customers integrate more freely 
and cost-effectively with emerging technologies. These 
widely deployed products are part of what’s known as 
the Elementive CE Portfolio, as they are integral to the 
continuing evolution of Telcordia. 

Telcordia also added Fiber-to-the-Premise (FTTP) 
support to Telcordia® Network Engineer, increasing the 
product’s already impressive list of credentials. Network 
Engineer geospatially documents and designs an end-to-
end model of all a customer’s network elements, and fa-
cilitates seamless data integration and better flowthrough 
among systems on multitechnology networks. 

Mobility
One of the most impressive examples of a specific product 
success last year was the industry-wide deployment of 
Telcordia® Service Management Gateway for Wireless 
Number Portability (WNP). The Federal Communications 
Commission mandated that by November 23, 2003, all 
mobile phone users would be able to keep their phone 
numbers if they so desired when switching providers. In a 
nutshell, Service Management Gateway for WNP provided 
carriers with a seamless and automated way to port num-
bers, and to track, report, and support the transactions.

In the first three months after the deadline, Telcordia 
software successfully ported more than 2 million numbers 
with no technology failures reported. Today, as much as 
90% of all porting traffic goes through Service Manage-
ment Gateway for WNP software, with seven out of 
the eight largest U.S. mobility carriers using the Service 
Management Gateway for WNP process to port numbers.
This open, flexible platform has enabled Telcordia to 
become the market leader in offering comprehensive fixed 
and mobile number portability worldwide. Telcordia was 
awarded a five-year exclusive contract from Greece’s 

42

43

 
 
 
 
 
 
 
T E L E C O M M U N I C A T I O N S

(Above) To enable future wireless services such as high-quality streaming video for mobile users, dramatic increases 

in wireless link performance are needed. Telcordia’s Advanced Wireless Signal Processing Lab is at the forefront of 

high-capacity Multi-Input Multi-Output (MIMO), array-to-array communications, which meet this need. Designs from 

the lab have been demonstrated to outperform other technologies in the field. The wireless group works closely with 

commercial and government customers to develop solutions that push the boundaries of wireless performance.

Last fiscal year, our Telcordia Technologies subsidiary 
unveiled a new business philosophy, accompanied by a 
new set of products, all of which can be summed up in 
one word – Elementive™. 

The Elementive approach revolves around open-
ness and flexibility in customer relationships, in product 
partnering, and in software architecture. Elementive helps 
customers extend their infrastructure investments, stream-
line their operations, introduce new services more easily 
and quickly, and reduce their total cost of ownership. The 
Elementive approach stretches across Telcordia offerings 
from professional services and new generation wireline 
and mobility products, to the core software systems that 
have been at the heart of the North American telecommu-
nications backbone for over two decades. 

The Elementive philosophy and product portfolio 
launch garnered considerable attention from custom-
ers, partners, analysts, and even competitors, in both the 
Americas and Europe. As Owen Wiberg, vice president at 
Canadian carrier Telus, put it, “I’ve experienced the new 
Telcordia, and I like what I’ve seen.” But more importantly, 
the energy of the Elementive launch gained momentum 
throughout the year, with new product introductions, new 
partnering, new customer wins, and new technological 
breakthroughs.

Elementive Portfolio
The Elementive product portfolio provides carriers with 
the choice of highly reliable, highly scalable, off-the-shelf 
products that allow for the flexibility to invest in individual 
or multiple components without the cost or time associ-
ated with product customization and integration. 

The list of modular and configurable products, based 
on open industry standards such as J2EE and TMF 513, in 
the Elementive portfolio is impressive: software products 
that cover the entire telecommunications value chain, 
allowing carriers to create, activate, deliver, and manage 
voice and high-bandwidth data services. The Elementive 
Portfolio covers the technology gamut including optical, 

wireless, cable, DSL, and Internet Protocol (IP) networks. 
In addition, Telcordia began to open up its core 
wireline systems with more configurable interfaces and 
industry-standard Application Programming Interfaces 
(APIs), helping longtime customers integrate more freely 
and cost-effectively with emerging technologies. These 
widely deployed products are part of what’s known as 
the Elementive CE Portfolio, as they are integral to the 
continuing evolution of Telcordia. 

Telcordia also added Fiber-to-the-Premise (FTTP) 
support to Telcordia® Network Engineer, increasing the 
product’s already impressive list of credentials. Network 
Engineer geospatially documents and designs an end-to-
end model of all a customer’s network elements, and fa-
cilitates seamless data integration and better flowthrough 
among systems on multitechnology networks. 

Mobility
One of the most impressive examples of a specific product 
success last year was the industry-wide deployment of 
Telcordia® Service Management Gateway for Wireless 
Number Portability (WNP). The Federal Communications 
Commission mandated that by November 23, 2003, all 
mobile phone users would be able to keep their phone 
numbers if they so desired when switching providers. In a 
nutshell, Service Management Gateway for WNP provided 
carriers with a seamless and automated way to port num-
bers, and to track, report, and support the transactions.

In the first three months after the deadline, Telcordia 
software successfully ported more than 2 million numbers 
with no technology failures reported. Today, as much as 
90% of all porting traffic goes through Service Manage-
ment Gateway for WNP software, with seven out of 
the eight largest U.S. mobility carriers using the Service 
Management Gateway for WNP process to port numbers.
This open, flexible platform has enabled Telcordia to 
become the market leader in offering comprehensive fixed 
and mobile number portability worldwide. Telcordia was 
awarded a five-year exclusive contract from Greece’s 

42

43

 
 
 
 
 
 
 
T E L E C O M M U N I C A T I O N S

National Telecommunications and Post Commission 
(EETT) to help provide number portability to Greece’s 6 
million fixed and 10 million mobile phone lines. Under 
the contract, Telcordia will provide the number portabil-
ity clearinghouse software as well as serve as the prime 
contractor.

Service level management and service assurance 
represent other major challenges for wireless carriers. 
O2 in Germany and Orange PCS UK have already called 
upon Telcordia to provide solutions. O2 Germany selected 
Telcordia® Service Director software because it operates 
independently of network technology, provides an end-
to-end view of the network to maximize quality of service, 
and includes an extensive service library that enables O2 
to quickly offer new content, services, and applications, 
all of which result in increased network performance and 
better customer service.

In addition, Orange PCS – the UK’s most popular 
mobile phone service with over 13 million customers 
– selected the award-winning Telcordia® Service Assur-
ance Solution and will now evaluate the product in a trial 
of performance and service quality management on its 
General Packet Radio Service (GPRS) core network.

Leading mobile operators in North America and Europe 

depend on Telcordia to improve their competitiveness as 
well. Twelve customers in 11 countries currently use the 
Telcordia® ISCP® System to create new service offerings 
that attract wireless customers. For example, Virgin Mobile 
added its one millionth customer, little more than a year 
after the inception of its U.S. network, with the aid of 
the ISCP System, Telcordia® SPACE® Service Creation & 
Provisioning System, Telcordia® Open Services Platform, 
and Telcordia engineering support. Virgin Mobile’s U.S. 
network has operated since the beginning with no service 
interruptions. 

Partnering
In keeping with its Elementive philosophy and commit-
ment to customers as well as the Telecommunications 

industry, Telcordia continually strives to find new and 
creative ways to work with like-minded companies from 
around the world. That’s why Telcordia launched its 
“Teaming with Telcordia” program in 2003. Through this 
program Telcordia has teamed up with “carrier-grade” 
providers, each of which brings to the relationship a 
complementary set of products and services as well as 
their own customer base and geographic presence. 

The critical advantage for customers is that they’re 
able to expand their technical options, while maintaining 
long-standing relationships with firms they’ve come to 
trust.

Telcordia currently offers its customers implementation 
services and expertise through leading partners including 
Atreus Systems, Cap Gemini Ernst & Young, CoManage, 
ConceptWave, Dimension Data, Granite Systems, IBM, 
Micromuse, Openet, and Sheer Networks, thereby 
extending Telcordia’s market coverage and services 
offerings. Each partner has been carefully selected to 
support Telcordia’s strategic priority to provide customers’ 
with choice and value.

Research and Development
Telcordia Applied Research and Software Systems used a 
new model and tool-based systems engineering approach 
for service management software for a major U.S. service 
provider, exploiting the new tool-suite for STructure 
Requirements and Interface DEsign (STRIDE).

This new approach exploited Unified Modeling 

Language (UML) and eXtensible Markup Language (XML) 
technologies, enabled formal specification of both inter-
face message definitions and their business rules, provided 
rapid response to changes in customer requirements, and 
automatically generated documentation. The new ap-
proach achieved cost savings and visible improvement in 
software quality for the service provider.

“

When I look back on what we accomplished, I don’t think we would have 

made our timeline without Telcordia, and I sometimes think we wouldn’t have 

launched at all. Telcordia has been integral to our success.”

Mike Parks, Chief Information Officer, Virgin Mobile USA

To automate “flowthrough,” that is, the processing of changes made in telephone carrier’s passive optical networks, 

Telcordia is creating open standards software (being demonstrated at the Telcordia customer briefing center above). 

The software will unite core systems used for many years in Regional Bell Operating Companies (RBOC) operations 

centers and new next generation Operations Support Systems, overlaying them with a single, integrated graphical 

user interface. 

44

45

 
 
 
 
 
 
T E L E C O M M U N I C A T I O N S

National Telecommunications and Post Commission 
(EETT) to help provide number portability to Greece’s 6 
million fixed and 10 million mobile phone lines. Under 
the contract, Telcordia will provide the number portabil-
ity clearinghouse software as well as serve as the prime 
contractor.

Service level management and service assurance 
represent other major challenges for wireless carriers. 
O2 in Germany and Orange PCS UK have already called 
upon Telcordia to provide solutions. O2 Germany selected 
Telcordia® Service Director software because it operates 
independently of network technology, provides an end-
to-end view of the network to maximize quality of service, 
and includes an extensive service library that enables O2 
to quickly offer new content, services, and applications, 
all of which result in increased network performance and 
better customer service.

In addition, Orange PCS – the UK’s most popular 
mobile phone service with over 13 million customers 
– selected the award-winning Telcordia® Service Assur-
ance Solution and will now evaluate the product in a trial 
of performance and service quality management on its 
General Packet Radio Service (GPRS) core network.

Leading mobile operators in North America and Europe 

depend on Telcordia to improve their competitiveness as 
well. Twelve customers in 11 countries currently use the 
Telcordia® ISCP® System to create new service offerings 
that attract wireless customers. For example, Virgin Mobile 
added its one millionth customer, little more than a year 
after the inception of its U.S. network, with the aid of 
the ISCP System, Telcordia® SPACE® Service Creation & 
Provisioning System, Telcordia® Open Services Platform, 
and Telcordia engineering support. Virgin Mobile’s U.S. 
network has operated since the beginning with no service 
interruptions. 

Partnering
In keeping with its Elementive philosophy and commit-
ment to customers as well as the Telecommunications 

industry, Telcordia continually strives to find new and 
creative ways to work with like-minded companies from 
around the world. That’s why Telcordia launched its 
“Teaming with Telcordia” program in 2003. Through this 
program Telcordia has teamed up with “carrier-grade” 
providers, each of which brings to the relationship a 
complementary set of products and services as well as 
their own customer base and geographic presence. 

The critical advantage for customers is that they’re 
able to expand their technical options, while maintaining 
long-standing relationships with firms they’ve come to 
trust.

Telcordia currently offers its customers implementation 
services and expertise through leading partners including 
Atreus Systems, Cap Gemini Ernst & Young, CoManage, 
ConceptWave, Dimension Data, Granite Systems, IBM, 
Micromuse, Openet, and Sheer Networks, thereby 
extending Telcordia’s market coverage and services 
offerings. Each partner has been carefully selected to 
support Telcordia’s strategic priority to provide customers’ 
with choice and value.

Research and Development
Telcordia Applied Research and Software Systems used a 
new model and tool-based systems engineering approach 
for service management software for a major U.S. service 
provider, exploiting the new tool-suite for STructure 
Requirements and Interface DEsign (STRIDE).

This new approach exploited Unified Modeling 

Language (UML) and eXtensible Markup Language (XML) 
technologies, enabled formal specification of both inter-
face message definitions and their business rules, provided 
rapid response to changes in customer requirements, and 
automatically generated documentation. The new ap-
proach achieved cost savings and visible improvement in 
software quality for the service provider.

“

When I look back on what we accomplished, I don’t think we would have 

made our timeline without Telcordia, and I sometimes think we wouldn’t have 

launched at all. Telcordia has been integral to our success.”

Mike Parks, Chief Information Officer, Virgin Mobile USA

To automate “flowthrough,” that is, the processing of changes made in telephone carrier’s passive optical networks, 

Telcordia is creating open standards software (being demonstrated at the Telcordia customer briefing center above). 

The software will unite core systems used for many years in Regional Bell Operating Companies (RBOC) operations 

centers and new next generation Operations Support Systems, overlaying them with a single, integrated graphical 

user interface. 

44

45

 
 
 
 
 
 
E M P L O Y E E   O W N E R S H I P

“

Employee ownership creates the excitement to attract and retain the best and 

the brightest – it is part of our enduring brand.”

Ken Dahlberg, SAIC Chief Executive Officer

Employee ownership is a key dif-
ferentiator for SAIC, especially in 
today’s challenging environment, 
where creativity and initiative 
are crucial in solving customers’ 
complex problems. Our employee-
ownership system helps us attract 
and retain the best and brightest 
scientific, technical, engineering, 
and managerial professionals with 
the highest ethical standards. It 
motivates them to better under-
stand our customers’ businesses 
and needs. By thinking and acting 
like owners, our employees develop 
innovative solutions and deliver 
outstanding performance for our 
customers.

“For 35 years, employee owner-

ship has been one of the funda-
mental cornerstones and hallmarks 
of SAIC. We will keep our employee 
ownership model alive, growing 
and vital by focusing on growth, 
entrepreneurship, serving our 
customers, and increasing our em-
ployees’ shareholder value,” says 
Ken Dahlberg, SAIC Chief Executive 
Officer.

“Our vision today is to grow the 
value of the company and to gener-
ate the excitement to attract and 
retain the right people – the best 

and the brightest – to help SAIC 
continue to be one of the largest 
and most successful employee-
owned companies in the world.”
  At SAIC, employee ownership 
is a responsibility as well as a 
privilege. By actively participating 
in employee committees, company-
wide “town hall” meetings, and 
other forums, our employees 
gain a greater understanding of 
SAIC’s business, its customers, 
and markets. By owning stock in 
our company, employees reap the 
rewards of their work when SAIC 
succeeds, contributing to both the 
company’s financial success and 
their own.
  With SAIC continuing to grow 
and new employees joining our 
talented team, we developed a 
C.E.O. (Certified Employee Owner) 
program in FY04 to expand our 
employee-owners’ knowledge and 
understanding of our business and 
the markets that we serve, and 
the opportunities for increasing 
their ownership stake in SAIC. The 
C.E.O. training program has been 
delivered to over 9,500 employees 
worldwide. C.E.O.s are champions 
for our clients and our company.

To encourage all employees to 

become owners, the company 
provides several ways to acquire 
stock – including the Employee 
Stock Purchase Plan through 
payroll deductions, performance-
based stock incentives, and direct 
purchases in SAIC’s quarterly mar-
ket. Employees also gain ownership 
through the company’s 401(k) and 
retirement plans. SAIC retirement 
plans, current employees, directors, 
and their families own approxi-
mately 83% of our stock. 

SAIC stock is not traded on 
a national securities exchange; 
however, our wholly owned broker-
dealer subsidiary, Bull, Inc., oper-
ates a quarterly internal market. 
The stock trades in the limited 
market at the fair market value 
stock price determined by the 
Company’s Board of Directors with 
the assistance of a internationally 
recognized independent appraisal 
firm.

Stockholders who understand 

that our company is managed 
for the long term saw a 10-year 
annualized stock price growth 
of 26.3% on their stock. Owning 
and holding SAIC stock is the 
foundation of our ownership 
culture and success.

46

47

 
 
 
 
 
E M P L O Y E E   O W N E R S H I P

“

Employee ownership creates the excitement to attract and retain the best and 

the brightest – it is part of our enduring brand.”

Ken Dahlberg, SAIC Chief Executive Officer

Employee ownership is a key dif-
ferentiator for SAIC, especially in 
today’s challenging environment, 
where creativity and initiative 
are crucial in solving customers’ 
complex problems. Our employee-
ownership system helps us attract 
and retain the best and brightest 
scientific, technical, engineering, 
and managerial professionals with 
the highest ethical standards. It 
motivates them to better under-
stand our customers’ businesses 
and needs. By thinking and acting 
like owners, our employees develop 
innovative solutions and deliver 
outstanding performance for our 
customers.

“For 35 years, employee owner-

ship has been one of the funda-
mental cornerstones and hallmarks 
of SAIC. We will keep our employee 
ownership model alive, growing 
and vital by focusing on growth, 
entrepreneurship, serving our 
customers, and increasing our em-
ployees’ shareholder value,” says 
Ken Dahlberg, SAIC Chief Executive 
Officer.

“Our vision today is to grow the 
value of the company and to gener-
ate the excitement to attract and 
retain the right people – the best 

and the brightest – to help SAIC 
continue to be one of the largest 
and most successful employee-
owned companies in the world.”
  At SAIC, employee ownership 
is a responsibility as well as a 
privilege. By actively participating 
in employee committees, company-
wide “town hall” meetings, and 
other forums, our employees 
gain a greater understanding of 
SAIC’s business, its customers, 
and markets. By owning stock in 
our company, employees reap the 
rewards of their work when SAIC 
succeeds, contributing to both the 
company’s financial success and 
their own.
  With SAIC continuing to grow 
and new employees joining our 
talented team, we developed a 
C.E.O. (Certified Employee Owner) 
program in FY04 to expand our 
employee-owners’ knowledge and 
understanding of our business and 
the markets that we serve, and 
the opportunities for increasing 
their ownership stake in SAIC. The 
C.E.O. training program has been 
delivered to over 9,500 employees 
worldwide. C.E.O.s are champions 
for our clients and our company.

To encourage all employees to 

become owners, the company 
provides several ways to acquire 
stock – including the Employee 
Stock Purchase Plan through 
payroll deductions, performance-
based stock incentives, and direct 
purchases in SAIC’s quarterly mar-
ket. Employees also gain ownership 
through the company’s 401(k) and 
retirement plans. SAIC retirement 
plans, current employees, directors, 
and their families own approxi-
mately 83% of our stock. 

SAIC stock is not traded on 
a national securities exchange; 
however, our wholly owned broker-
dealer subsidiary, Bull, Inc., oper-
ates a quarterly internal market. 
The stock trades in the limited 
market at the fair market value 
stock price determined by the 
Company’s Board of Directors with 
the assistance of a internationally 
recognized independent appraisal 
firm.

Stockholders who understand 

that our company is managed 
for the long term saw a 10-year 
annualized stock price growth 
of 26.3% on their stock. Owning 
and holding SAIC stock is the 
foundation of our ownership 
culture and success.

46

47

 
 
 
 
 
T E A M   S A I C

“

Hiring and retaining the right people is critical to our success. Our important 

Occupational Category
72%
Professional Technical 
Managerial 
14%
Professional Administrative 14%

Academic Degree Level
7%
Ph.D.  
 38%
Master’s Degree 
55%
Bachelor’s Degree 
Degree holders represent 74% of the professional staff. 
(These figures do not include subsidiaries not on our 
Human Resources system, foreign entities, or DS&S.)

Years of Industry Experience
77%
More than 10 years 
15%
5-10 years 
8%
Less than 5 years 

Academic Degree Discipline
48%
Sciences  
Engineering  
19%
Business/Economics/Law  20%
13%
Humanities 

assets go home every day.”

Ken Dahlberg, SAIC Chief Executive Officer

At SAIC, our diverse and exciting 
opportunities attract top talent 
from many fields. Few employers 
can match our wide array of 
opportunities, including the chance 
to contribute to important efforts 
to defeat terrorism, to find better 
energy solutions, to protect the 
environment, and to improve 
health care.

This kind of opportunity is 
one reason our retention rate is 
so high. Another reason is our 
internationally recognized training, 
education, and professional 
development programs offered 
through SAIC University. They 
play a vital role in helping 
employees develop, maintain and 
extend technical, leadership, and 
professional skills, which help our 
employees perform better for our 
customers.

In addition to classroom 
training, distance learning, and 
onsite certificate and advanced 
degree university programs held 
at key locations, all employees 
can participate in our e-learning 
program, which provides 
certifications and 2,000 of the most 

in-demand business, leadership, 
and IT courses. We also keep 
employees on the cutting-edge 
by offering courses in geographic 
information systems, imagery 
science and exploitation, and Web 
development. 

Employee Benefits
SAIC provides its employees with 
benefit choices designed to suit 
their needs and the needs of their 
families and eligible domestic 
partners. 

Employees may choose between 
SAIC self-insured medical plans and 
health maintenance organizations 
at most locations. The company 
also offers eligible employees 
programs for dental insurance, life 
insurance, and disability coverage.
  Other benefits include com-
prehensive leave, holidays, tuition 
reimbursement, and accident and 
business travel insurance.

In Fiscal Year 2004, SAIC 

contributed more than $592 million 
to these benefit plans.

Retirement Plans
SAIC retirement plans help 

employees finance their retirement. 
Eligible employees can take 
advantage of our Employee Stock 
Retirement Plan and our 401(k) 
Profit Sharing Plan, which has a 
Company matching contribution. 
  During the year, the Company 
contributed about $103.5 million to 
these plans. At the end of calendar 
year 2003, overall plan assets 
were approximately $4.2 billion. 
(These numbers include only SAIC 
Retirement Plans.)

Employees invest their 
retirement assets in SAIC stock 
and mutual funds. The funds offer 
a spectrum of investment vehicles 
and provide individual control over 
investment alternatives with the 
exception of the non-exchangeable 
SAIC company stock funds.
  As of December 31, 2003, 55.6% 
of the SAIC Retirement Plans were 
invested in SAIC common stock. 
This represented approximately 
39.3% of the total outstanding 
shares of SAIC common stock. 
The retirement plans – including 
Telcordia and AMSEC 401(k) plans – 
held 43.1% of the total outstanding 
shares of SAIC common stock.

48

49

 
 
 
 
 
T E A M   S A I C

“

Hiring and retaining the right people is critical to our success. Our important 

Occupational Category
72%
Professional Technical 
Managerial 
14%
Professional Administrative 14%

Academic Degree Level
7%
Ph.D.  
 38%
Master’s Degree 
55%
Bachelor’s Degree 
Degree holders represent 74% of the professional staff. 
(These figures do not include subsidiaries not on our 
Human Resources system, foreign entities, or DS&S.)

Years of Industry Experience
77%
More than 10 years 
15%
5-10 years 
8%
Less than 5 years 

Academic Degree Discipline
48%
Sciences  
Engineering  
19%
Business/Economics/Law  20%
13%
Humanities 

assets go home every day.”

Ken Dahlberg, SAIC Chief Executive Officer

At SAIC, our diverse and exciting 
opportunities attract top talent 
from many fields. Few employers 
can match our wide array of 
opportunities, including the chance 
to contribute to important efforts 
to defeat terrorism, to find better 
energy solutions, to protect the 
environment, and to improve 
health care.

This kind of opportunity is 
one reason our retention rate is 
so high. Another reason is our 
internationally recognized training, 
education, and professional 
development programs offered 
through SAIC University. They 
play a vital role in helping 
employees develop, maintain and 
extend technical, leadership, and 
professional skills, which help our 
employees perform better for our 
customers.

In addition to classroom 
training, distance learning, and 
onsite certificate and advanced 
degree university programs held 
at key locations, all employees 
can participate in our e-learning 
program, which provides 
certifications and 2,000 of the most 

in-demand business, leadership, 
and IT courses. We also keep 
employees on the cutting-edge 
by offering courses in geographic 
information systems, imagery 
science and exploitation, and Web 
development. 

Employee Benefits
SAIC provides its employees with 
benefit choices designed to suit 
their needs and the needs of their 
families and eligible domestic 
partners. 

Employees may choose between 
SAIC self-insured medical plans and 
health maintenance organizations 
at most locations. The company 
also offers eligible employees 
programs for dental insurance, life 
insurance, and disability coverage.
  Other benefits include com-
prehensive leave, holidays, tuition 
reimbursement, and accident and 
business travel insurance.

In Fiscal Year 2004, SAIC 

contributed more than $592 million 
to these benefit plans.

Retirement Plans
SAIC retirement plans help 

employees finance their retirement. 
Eligible employees can take 
advantage of our Employee Stock 
Retirement Plan and our 401(k) 
Profit Sharing Plan, which has a 
Company matching contribution. 
  During the year, the Company 
contributed about $103.5 million to 
these plans. At the end of calendar 
year 2003, overall plan assets 
were approximately $4.2 billion. 
(These numbers include only SAIC 
Retirement Plans.)

Employees invest their 
retirement assets in SAIC stock 
and mutual funds. The funds offer 
a spectrum of investment vehicles 
and provide individual control over 
investment alternatives with the 
exception of the non-exchangeable 
SAIC company stock funds.
  As of December 31, 2003, 55.6% 
of the SAIC Retirement Plans were 
invested in SAIC common stock. 
This represented approximately 
39.3% of the total outstanding 
shares of SAIC common stock. 
The retirement plans – including 
Telcordia and AMSEC 401(k) plans – 
held 43.1% of the total outstanding 
shares of SAIC common stock.

48

49

 
 
 
 
 
F O U N D E R ’ S   M E S S A G E

It is hard to believe that it was 

35 years ago – on February 3, 

1969 – when SAIC got its start. 

Our history has played an im-

portant role in defining what 

we are today. So let me men-

tion first why I founded SAIC. 

Thirty-five years ago I was the manager of a self-sup-
porting government contract research organization at an-
other company. What I observed was that the government 
was not always getting the best technical support from 
private contractors on its national security projects. I found 
this to be unacceptable because our country needed the 
best help it could get in the national security area. So, 
providing quality work on national security problems at a 
fair price was the major motivation behind the founding of 
SAIC in 1969. I believe we have succeeded in this.

“
I’ve had the privilege to work side-by-side with very talented, high-caliber 

individuals that are the envy of our competitors.”

Dr. J. Robert Beyster, SAIC Founder

  We were able to recruit some leading technologists 
and they were happy to join our little start-up company 
because of the opportunity for ownership. However, as 
with many small companies, one of the biggest challenges 
we faced was establishing credibility with our custom-
ers – we were small and unknown. As the number of 
contracts grew, our performance spoke for itself.

I can’t tell you where we would be without employee 

ownership, but I am convinced that we would not be 
where we are today. Shared ownership, wide participa-
tion, and shared responsibility have created an effective 
entrepreneurial environment throughout SAIC with not 
just a few owners at the top, but many owners. 

Soon we began to experience rapid growth. The com-
pany culture attracted many known experts – their work 
was important to government and commercial customers. 
  As scientists, they wanted to work on important 
programs. As owners, they wanted to bring in more 
significant contracts. Company growth meant more 
opportunities for the ambitious to rise through the 
management ranks. 

I believe that our employee ownership culture is one 
of our best discriminators, ensuring interest in satisfying 
customers’ needs. Employee ownership has given us the 

flexibility to react to our customers’ needs in ways other 
companies cannot.

Throughout our history, we also have done some 
impressive work for our customers outside of national 
defense, especially in the areas of commercial IT and 
telecommunications.  

In the 35 years that I’ve helped this company grow, 

I’ve had the privilege to work side-by-side with very 
talented, high-caliber individuals that are the envy of our 
competitors. SAIC’s customers recognize our willingness 
to take on the nation’s most complicated technical chal-
lenges and, importantly, our dedication and commitment 
to getting the job done. I believe that my dedication to 
helping our government on issues of national importance 
is reflected in all of our employees, and for that I am truly 
proud.

Together, we have built a premier company that is 
highly respected in government and commercial circles. 
Not only have we built a company that is filled with tal-
ent, but SAIC also is known for its professionalism, for its 
sense of value and ethics, and for its entrepreneurial spirit. 
  A tremendous number of people have contributed to 
our growth and success over the years. I thank all of them 
for their exceptional efforts and their future contributions.

50

51

 
 
 
 
 
 
 
F O U N D E R ’ S   M E S S A G E

It is hard to believe that it was 

35 years ago – on February 3, 

1969 – when SAIC got its start. 

Our history has played an im-

portant role in defining what 

we are today. So let me men-

tion first why I founded SAIC. 

Thirty-five years ago I was the manager of a self-sup-
porting government contract research organization at an-
other company. What I observed was that the government 
was not always getting the best technical support from 
private contractors on its national security projects. I found 
this to be unacceptable because our country needed the 
best help it could get in the national security area. So, 
providing quality work on national security problems at a 
fair price was the major motivation behind the founding of 
SAIC in 1969. I believe we have succeeded in this.

“
I’ve had the privilege to work side-by-side with very talented, high-caliber 

individuals that are the envy of our competitors.”

Dr. J. Robert Beyster, SAIC Founder

  We were able to recruit some leading technologists 
and they were happy to join our little start-up company 
because of the opportunity for ownership. However, as 
with many small companies, one of the biggest challenges 
we faced was establishing credibility with our custom-
ers – we were small and unknown. As the number of 
contracts grew, our performance spoke for itself.

I can’t tell you where we would be without employee 

ownership, but I am convinced that we would not be 
where we are today. Shared ownership, wide participa-
tion, and shared responsibility have created an effective 
entrepreneurial environment throughout SAIC with not 
just a few owners at the top, but many owners. 

Soon we began to experience rapid growth. The com-
pany culture attracted many known experts – their work 
was important to government and commercial customers. 
  As scientists, they wanted to work on important 
programs. As owners, they wanted to bring in more 
significant contracts. Company growth meant more 
opportunities for the ambitious to rise through the 
management ranks. 

I believe that our employee ownership culture is one 
of our best discriminators, ensuring interest in satisfying 
customers’ needs. Employee ownership has given us the 

flexibility to react to our customers’ needs in ways other 
companies cannot.

Throughout our history, we also have done some 
impressive work for our customers outside of national 
defense, especially in the areas of commercial IT and 
telecommunications.  

In the 35 years that I’ve helped this company grow, 

I’ve had the privilege to work side-by-side with very 
talented, high-caliber individuals that are the envy of our 
competitors. SAIC’s customers recognize our willingness 
to take on the nation’s most complicated technical chal-
lenges and, importantly, our dedication and commitment 
to getting the job done. I believe that my dedication to 
helping our government on issues of national importance 
is reflected in all of our employees, and for that I am truly 
proud.

Together, we have built a premier company that is 
highly respected in government and commercial circles. 
Not only have we built a company that is filled with tal-
ent, but SAIC also is known for its professionalism, for its 
sense of value and ethics, and for its entrepreneurial spirit. 
  A tremendous number of people have contributed to 
our growth and success over the years. I thank all of them 
for their exceptional efforts and their future contributions.

50

51

 
 
 
 
 
 
 
B O A R D   o f   D I R E C T O R S

J.R. Beyster
Founder and Chairman of 
the Board

W.A. Downing
General, U.S. Army (Ret.)

H.M.J. Kraemer, Jr.
Former Chairman, President 
and Chief Executive Officer, 
Baxter International, Inc.

K.C. Dahlberg
Chief Executive Officer and 
President

D.P. Andrews
Corporate Executive Vice 
President, SAIC

W.H. Demisch
Financial Consultant

J.A. Drummond
Vice Chairman, BellSouth 
Corp. (Ret.)

D.H. Foley
Executive Vice President, 
SAIC

J.E. Glancy
Executive Vice President, 
SAIC

C.B. Malone
President, Financial & 
Management Consulting Inc.

S.D. Rockwood
Executive Vice President, 
SAIC

E.J. Sanderson, Jr.
Retired Oracle 
Corporation Executive

M.E. Trout, M.D.
Chairman of the Board, 
Cytyc Corporation (Ret.)

R.I. Walker
Corporate Executive Vice 
President, SAIC

J.P. Walkush
Executive Vice President, 
SAIC

J.H. Warner, Jr.
Corporate Executive Vice 
President, SAIC

M.J. Desch
Chief Executive Officer, Telcordia 
Technologies

A.K. Jones
University Professor, Computer 
Sciences, University of Virginia

R. Snyderman
Executive Dean of the School of 
Medicine, President and CEO, 
Duke University Health System

A.T. Young
Executive Vice President, 
Lockheed Martin Corp. (Ret.)

52

SAIC has more than 14,000 employees in the greater Washington, D.C. area. Our largest facility in the area is the 620,000-square-foot Towers complex in McLean, Virginia (above).

S T R A T E G I C   L O C A T I O N S
United States
SAIC has employees in 48 states and the District of 
Columbia. The largest concentrations of employees 
are in San Diego, the greater Washington, D.C. 
area, the greater Hampton Roads area of Virginia, 
and northern New Jersey.

I N D E P E N D E N T   A U D I T O R S

Deloitte & Touche LLP, San Diego, California

Produced by:  SAIC Communications
Project Director:  Nola Smith
Art Director:  Dave Poehlman
Principal Photographer:  Wilson North
Principal Writers:  Bruce Hasley, Greg Pankauski, Nola Smith
Associate Writer:  Rozlyn Reece
Associate:  Susan Harrington
Printer:  Rush Press

©2004 Science Applications International Corporation. 
All rights reserved. Printed on recycled paper.

International
SAIC has employees in 50 countries, including: 
Europe: Belgium, Bosnia, Czech Republic, England, 
France, Germany, Ireland, Scotland, Italy, Spain
North America: Canada, Cuba
Middle East: Egypt, Saudi Arabia, Turkey
South America: Colombia
Pacific Rim: Guam, Japan, South Korea

Statements in this Annual Report other than historical data and information may 
constitute forward-looking statements that involve risks and uncertainties. A number 
of factors could cause actual results, performance, or achievements to be very different 
from the results, performance or achievements expressed or implied by such forward-
looking statements. Some of these factors include, but are not limited to, the risk factors 
set forth in the Company’s Annual Report on Form 10-K for the fiscal year ended Janu-
ary 31, 2004, and in such other filings that the Company makes with the SEC from time 
to time. Due to such uncertainties and risks, readers are cautioned not to place undue 
reliance on such forward-looking statements, which speak only as of the date hereof.

B O A R D   o f   D I R E C T O R S

J.R. Beyster
Founder and Chairman of 
the Board

W.A. Downing
General, U.S. Army (Ret.)

H.M.J. Kraemer, Jr.
Former Chairman, President 
and Chief Executive Officer, 
Baxter International, Inc.

K.C. Dahlberg
Chief Executive Officer and 
President

D.P. Andrews
Corporate Executive Vice 
President, SAIC

W.H. Demisch
Financial Consultant

J.A. Drummond
Vice Chairman, BellSouth 
Corp. (Ret.)

D.H. Foley
Executive Vice President, 
SAIC

J.E. Glancy
Executive Vice President, 
SAIC

C.B. Malone
President, Financial & 
Management Consulting Inc.

S.D. Rockwood
Executive Vice President, 
SAIC

E.J. Sanderson, Jr.
Retired Oracle 
Corporation Executive

M.E. Trout, M.D.
Chairman of the Board, 
Cytyc Corporation (Ret.)

R.I. Walker
Corporate Executive Vice 
President, SAIC

J.P. Walkush
Executive Vice President, 
SAIC

J.H. Warner, Jr.
Corporate Executive Vice 
President, SAIC

M.J. Desch
Chief Executive Officer, Telcordia 
Technologies

A.K. Jones
University Professor, Computer 
Sciences, University of Virginia

R. Snyderman
Executive Dean of the School of 
Medicine, President and CEO, 
Duke University Health System

A.T. Young
Executive Vice President, 
Lockheed Martin Corp. (Ret.)

52

SAIC has more than 14,000 employees in the greater Washington, D.C. area. Our largest facility in the area is the 620,000-square-foot Towers complex in McLean, Virginia (above).

S T R A T E G I C   L O C A T I O N S
United States
SAIC has employees in 48 states and the District of 
Columbia. The largest concentrations of employees 
are in San Diego, the greater Washington, D.C. 
area, the greater Hampton Roads area of Virginia, 
and northern New Jersey.

I N D E P E N D E N T   A U D I T O R S

Deloitte & Touche LLP, San Diego, California

Produced by:  SAIC Communications
Project Director:  Nola Smith
Art Director:  Dave Poehlman
Principal Photographer:  Wilson North
Principal Writers:  Bruce Hasley, Greg Pankauski, Nola Smith
Associate Writer:  Rozlyn Reece
Associate:  Susan Harrington
Printer:  Rush Press

©2004 Science Applications International Corporation. 
All rights reserved. Printed on recycled paper.

International
SAIC has employees in 50 countries, including: 
Europe: Belgium, Bosnia, Czech Republic, England, 
France, Germany, Ireland, Scotland, Italy, Spain
North America: Canada, Cuba
Middle East: Egypt, Saudi Arabia, Turkey
South America: Colombia
Pacific Rim: Guam, Japan, South Korea

Statements in this Annual Report other than historical data and information may 
constitute forward-looking statements that involve risks and uncertainties. A number 
of factors could cause actual results, performance, or achievements to be very different 
from the results, performance or achievements expressed or implied by such forward-
looking statements. Some of these factors include, but are not limited to, the risk factors 
set forth in the Company’s Annual Report on Form 10-K for the fiscal year ended Janu-
ary 31, 2004, and in such other filings that the Company makes with the SEC from time 
to time. Due to such uncertainties and risks, readers are cautioned not to place undue 
reliance on such forward-looking statements, which speak only as of the date hereof.

35Years

of Employee Ownership

S A I C   2 0 0 4   A N N U A L   R E P O R T

A

s a i c . c o m

A

s a i c . c o m