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Secure Trust Bank

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FY2013 Annual Report · Secure Trust Bank
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ANNUAL REPORT & ACCOUNTS 2013

A pioneering approach to simple, 
straightforward banking

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   C O N T E N T S

1 

Introduction

2  Group highlights

4  Chairman’s statement

8  Chief Executive’s statement

16  Culture

20  Strategic report: Business review – Personal lending

22	 Strategic	report:	Business	review	–	Motor	finance

24	 Strategic	report:	Business	review	–	Retail	finance

26  Strategic report: Business review – Current accounts

28  Strategic report: Business review – Savings

30  Strategic report: Financial review

34  Board of Directors

36  Directors’ report

39  Directors’ responsibility statement

40  Corporate Governance statement

42  Remuneration report

44 

Independent Auditor’s report

46   Consolidated statement of comprehensive income

47	 Consolidated	statement	of	financial	position

48		 Company	statement	of	financial	position

49   Consolidated statement of changes in equity

50   Company statement of changes in equity

51		 Consolidated	statement	of	cash	flows

52		 Company	statement	of	cash	flows

53		 Notes	to	the	consolidated	financial	statements

94  Five year summary

95  Notice of Meeting

97   Corporate contacts & advisers

1

Achieving our ambitions

Secure Trust Bank is a longstanding established UK bank, 
having been incorporated in 1954. Its core business is to 
provide banking services including a range of lending solutions 
and	savings	products.	The	Group’s	diversified	lending	portfolio	
currently focuses on unsecured personal loans, motor and 
retail	finance	whilst	its	lending	is	entirely	funded	by	customer	
deposits, with no exposure to wholesale funding. 

From July 2013, the Group was permitted to draw down facilities under the Funding for 
Lending Scheme (FLS). FLS monies are maintained as a liquidity buffer, above that required 
to	support	lending,	reflecting	the	Group’s	cautious	approach	to	risk.	The	Group	also	provides	
current accounts to UK customers who may not be adequately served by other banks.

The	Group	operates	from	its	head	office	in	Solihull,	West	Midlands	and	had	550	full-time	
equivalent employees at 31 December 2013. It has been a subsidiary of the Arbuthnot 
Banking Group since 1985. The Group successfully listed on the Alternative Investment 
Market in November 2011.

The Group has increased its portfolio in recent years, acquiring the Everyday Loans Group 
and the V12 Finance Group in June 2012 and January 2013 respectively and the trade 
and certain assets of Debt Managers Holdings Ltd in January 2013 which are held in its 
subsidiary Debt Managers (Services) Limited.

Future developments

The	Group	has	made	significant	progress	with	the	development	of	its	plans	for	the	small	
and	medium-sized	enterprises	(SME)	lending	market.	The	Group	will	invest	to	develop	this	
business	stream	initially	in	two	areas,	asset	based	lending,	specifically	the	invoice	finance	
market, and commercial property lending. 

Clear	opportunities	to	compete	effectively	in	the	invoice	finance	market	have	been	identified.	
The	larger	banks,	seeking	to	improve	their	capital	efficiency,	will	encourage	borrowers	who	
are currently using overdrafts to use alternative funding products, increasing demand for 
asset based lending products.

The Group believes that the commercial property market continues to be underserved as some 
of the larger banks deal with their legacy real estate portfolios.

secure trust bank PLc annuaL rePOrt & accOunts 2013Simple, straightforward banking2

Group highlights

Group highlights

Secure Trust Bank has shown sustained controlled  
growth in 2013, both organically and through acquisition.  
This growth has been achieved alongside prudent capital  
and liquidity management.

2013 
16.9% 

2012 
15.0%

2011 
14.0%

2013 
£79.0m 

2012 
£47.0m

2011 
£28.5m

2013 
350,861

2012 
213,713

2011 
145,174

90%

2012: 75%

Net interest margin

Operating income

Customer numbers

Loan to deposit ratio

2013 
£17.1m 

2012 
£17.2

2011 
£7.3m

2013 
£525.9m

2012 
£474.6m

2011 
£307.8m

2013 
19.7% 

2012 
23.3%

2011 
20.5%

19.1%

2012: 23.3%

Profit before tax

Total assets

Core Tier 1 capital ratio

Total capital ratio

78.3p

2012: 108.9p

Earnings per share

secure trust bank PLc annuaL rePOrt & accOunts 2013Group highlights

3

PEr s oN A L  
L E NdI N G

m oTo r 
F I N A N C E

r E T A I L   
F I N A N C E

Fixed rate, fixed term  
products with payments 
received monthly. Loan terms 
are between 12 months and  
60 months with advances  
varying from £500 to £15,000. 

Personal lending showed 
controlled organic growth 
in 2013, with new business 
personal lending volumes 
growing by 35% to £105.1 
million. The acquisition of 
Everyday Loans in June 2012 
has significantly broadened  
the Group’s reach to a wider 
market as well as introducing  
a high street presence.

Includes a multi-channel 
offering through motor 
dealerships and brokers.  
Fixed rate, fixed term hire 
purchase agreements which 
are secured mainly against 
used cars with finance term 
periods ranging from 24 to 60 
months with a maximum loan 
size of £15,000. New business 
lending volumes grew by 18% 
to £60.3 million. The Company 
services the majority of the  
Top 100 UK car dealer groups.

Includes lending solutions for 
store and online retailers. These 
are unsecured loans up to 
£25,000 with fixed rates and 
terms ranging from 6 months 
to 48 months. The Company 
acquired the V12 Finance Group 
during the year; an acquisition 
which was complementary 
to the group’s existing retail 
finance activities and which 
has enabled the Company 
to integrate its retail lending 
activities with those of the V12 
Finance Group to leverage 
their point of sale system. New 
business lending volumes grew 
by 89% to £139.2 million.

CUr rE N T  
A C CoU N Ts

sA V I N Gs

Combine a current account 
with a prepaid card. The 
account charges a monthly fee 
but customers have the ability 
to earn rewards at participating 
retailers. The fee-based current 
account has undergone 
progressive enhancements 
since its introduction. 

A combination of instant 
access accounts, notice 
deposits and deposit bonds 
with competitive interest rates. 
Customer deposit balances 
grew by 8.6% during 2013  
to £436.6 million.

secure trust bank PLc annuaL rePOrt & accOunts 2013Simple, straightforward banking4

Chairman’s statement

secure trust bank PLc annuaL rePOrt & accOunts 2013Chairman’s statement

5

Chairman’s statement

I	am	pleased	to	report	another	year	of	significant	progress	
across the Secure Trust Bank Group. We have continued to 
execute our strategy of outstanding customer service, meeting 
their needs with simple straightforward banking solutions while 
taking further steps to develop our business model. 

This approach has proved popular. Customer satisfaction levels have been consistently high and 
overall customer numbers increased from 231,713 to 350,861 during 2013, an increase of 51%. 

Underlying	profit	before	tax	for	2013	is	£25.2m,	representing	an	increase	of	52%	on	the	prior	
year and an increase of over 220% from £7.9m in 2011, at the time of IPO. Over the same 
period customer lending balances have increased over 180% and customer numbers have 
grown from 145,174 to 350,861 over these two years, representing an increase of 140%. 
These measures serve to highlight the demand for our products and the positive progress 
the Group has made since its IPO. 

Consistent with our management philosophy, we have continued to proactively grow 
and control our lending portfolio which has resulted in impairment losses being less than 
expected when we originated the loans. With the economic recovery looking more assured 
we are expanding into SME lending activities, building on the expertise many of our executives 
have in these markets. This strategy will add secured loans to our balance sheet and further 
our	ambition	to	have	a	more	diversified	portfolio	of	customers	and	assets.	

“ We have continued our strategy  
of outstanding customer service, 
meeting their needs with simple, 
straightforward banking solutions.  
The growth in customer numbers 
highlights the demand for our products 
and the progress the Group has made 
since its IPo.”

secure trust bank PLc annuaL rePOrt & accOunts 2013Simple, straightforward banking6

Chairman’s statement

Chairman’s statement Continued

Once again in 2013 we have heard much from commentators about the need for greater 
competition in the UK banking industry. Unfortunately, despite the rhetoric, there has not 
been	the	tangible	change	necessary	to	create	a	level	playing	field	allowing	existing	smaller	
banks to compete on a like for like basis with the dominant incumbents. This has led to 
suggestions for caps on market share and the potential break up of larger banks. I believe 
these proposals are driven by a failure to understand the root cause of the issue. The larger 
banks dominate for three principal reasons:

1)	

2) 

3) 

	Deemed	by	markets	to	be	too	big	to	fail,	the	big	banks	benefit	from	an	implicit	subsidy	
from the UK Government in the form of an implicit guarantee that they will not be allowed 
to fail. The Bank of England published a report in May 2012 which included one estimate 
of this subsidy being worth as much as £100bn to the big banks. This allows them to 
fund their lending activities considerably more cheaply than smaller banks which do not 
benefit	from	any	implicit	government	guarantee.	

 Added to their huge funding cost disadvantages, the smaller banks continue to be 
required to hold considerably more capital relative to the larger players. In context the 
Independent Commission on Banking’s report highlighted that a small bank can be 
required to hold up to seven times more capital for prime mortgage lending. 

 The big banks completely control the payments infrastructure and in so doing dominate the 
current account market. This means they get £100bns of free funding via the balances 
held on customers’ accounts. In order to protect this vital source of cheap funding and 
their dominance of the ‘free if in credit’ current account market, the clearing banks levy 
punitive fees against smaller banks seeking to access the payments infrastructure. 

“ We are expanding into smE lending 
activities, building on the expertise 
many of our executives have in these 
markets. This will further our ambition 
to have a more diversified portfolio of 
customers and assets.”

secure trust bank PLc annuaL rePOrt & accOunts 2013Chairman’s statement

7

I	firmly	believe	that	by	addressing	these	three	factors,	the	so	called	Challenger	Banks,	which	
are already the fastest growing UK banks in percentage terms would be able to grow even 
more quickly and in so doing contribute more to the economic recovery and help address 
the too big to fail problem. I therefore call on the Government to take immediate, tangible 
and decisive steps by:

1)	

2)	

	Setting	up	a	specific	‘Challenger	Bank	Growth	Fund’.	This	should	be	available	to	all	
banks with balance sheet assets of less than £5bn and allow these banks to borrow 
term funding from HM Treasury at the same price as the big banks fund themselves as  
a result of the implicit government guarantee.

	Allow	all	established	banks,	regardless	of	size,	to	risk	weight	their	lending	assets	at	the	
average of the top ten banks and building societies. Those large banks with a truly lower 
risk	profile	would	still	gain	an	advantage	but	the	overall	disadvantage	suffered	by	the	
smaller banks would be substantially addressed.

3) 

 HM Government should compel the Payments Council and the clearing banks 
which control the Council to allow immediately small banks to access the payments 
infrastructure at cost.

Secure	Trust	Bank	has	started	2014	with	robust	capital	and	funding	positions	and	significant	
organic	and	external	business	development	opportunities.	I	am	confident	that	the	Group	will	
continue	to	demonstrate	profitable	and	sustainable	growth	over	the	coming	period.	The	Board	
proposes	to	pay	a	final	dividend	of	47p	per	share.	This	when	added	to	the	interim	dividend	of	
15p	would	mean	a	full	year	dividend	of	62p	per	share.	If	approved,	the	final	dividend	will	be	
paid on 9 May 2014 to shareholders on the register as at 11 April 2014.

Finally my Board and I would like to thank all of our employees for their commitment and 
hard work and I would like to express my appreciation to my fellow Directors for their support 
during the year and to welcome Lord Forsyth to the Board. 

Henry Angest
Chairman

19 March 2014

secure trust bank PLc annuaL rePOrt & accOunts 2013Simple, straightforward banking8

Chief Executive’s statement

Chief Executive’s statement

Throughout 2013 we have continued to execute our stated 
and proven strategy to very good effect. The core businesses 
have performed as expected, Everyday Loans made a good 
contribution	in	its	first	full	year	within	the	Group	and	the 	
acquisitions and subsequent integrations of V12 Retail Finance 
and Debt Managers proceeded smoothly. 

As	a	result,	we	have	delivered	a	strong	set	of	financial	results	and	continued	to	build	on	our	
successful track record of underlying earnings growth. This gives us a robust capital position 
and	the	confidence	to	continue	to	grow	the	dividend.	

Significant growth in customer base and high satisfaction levels 

Secure Trust Bank is committed to providing customers with simple straightforward banking 
solutions coupled with great service delivered by friendly and professional staff. This is 
nothing	new.	We	have	been	doing	this	for	nearly	62	years.	All	of	our	products	are	specifically	
designed to be as easy for customers to understand as possible whilst also representing 
good value for money. As an example, unlike many banks, we do not believe in offering 
products with features that we regard as gimmicks such as deposit accounts that come with 
an initial introductory bonus which, once expired, leaves customers with poor savings rates. 

The	benefit	of	such	a	customer	focused	philosophy	came	into	sharp	focus	in	2013	when	the	
Financial Conduct Authority announced its intention to undertake a ‘thematic review’ of the 
use of ‘teaser rates’ by banks. Whilst I am watching developments with interest, I am reassured 
to note that, as we do not offer such products, we will not need to divert resources to assist 
with this review nor will we be directly impacted if the regulator imposes penalties or orders 
financial	redress	to	customers	negatively	impacted	by	teaser	rates.

To underscore further our commitment to giving our customers the best service we subscribed 
to use the FEEFO service during 2013. FEEFO stands for Feedback Forum which is an 
online tool that enables customers to rate our service and record any comments. Unlike the 
more traditional ‘internal surveys’ the control sits with the customers who are free to say 
whatever they want. At one level this could be viewed as a bit unnerving but I prefer to view 
it	as	a	great	way	of	collecting	real	time	customer	feedback	which	reflects	how	our	customers	
actually experience us. This is valuable information which we discuss at our weekly 
management meeting every Monday. 

secure trust bank PLc annuaL rePOrt & accOunts 2013Chief Executive’s statement

9

C UsTo mEr  N Um bEr s 
Pr oGrEs sIoN

We strive to provide our customers with 
simple, straightforward banking solutions 
coupled with great service.

Dec 2009
69,708

Dec 2010
96,446

Dec 2011
145,174

Dec 2012
231,713

Dec 2013
350,861

Customer Numbers

secure trust bank PLc annuaL rePOrt & accOunts 2013Simple, straightforward banking10

Chief Executive’s statement

Chief Executive’s statement Continued

The	combination	of	our	product	design	and	obsession	with	great	service	has	been	reflected	
in FEEFO scores of 92% (current and deposit accounts) and 95% (lending products) for 
2013. Interested parties can access our FEEFO data at www.securetrustbank.com. 

This approach to customer service is helping us to do business with an increasing number  
of intermediaries who are attracted to us because of our reputation. 

In addition, we have continued to be awarded external accolades and remain the only bank 
in the UK to hold the Customer Service Excellence award (CSE). This award was introduced 
by	the	Cabinet	Office	in	2010	to	replace	the	Kite	Mark.	The	CSE	is	a	strong	independent 	
endorsement of the way customer focus is embedded in the culture of the business and the 
improvements we are making to our products and services. 

During	the	fourth	quarter	of	2013	we	also	received	confirmation	that	the	Fairbanking	
Foundation had renewed our 4 star mark making us the only bank in the UK to hold such  
a mark in respect of our current account product. 

We cannot rest on our laurels and we continue to invest in people, systems and processes 
to improve our service and products still further. 

As ever the acid test is whether high quality service is driving growth and I am pleased to be 
able to note that all of the activities above have helped us to grow our overall customer base 
by 51% during 2013. 

C UsTo mEr  F E Ed bA C K

“ Very good for me not like banks that rip 
you off all the time”

Current Account - 29 May 2013

“ The security is excellent, and they send 
out regular statements. I have no 
complaints, I am a satisfied customer”.

Deposit Account - 25 Nov 2013

“ straightforward, great rate. Nice to see  
a bank without any tricks”

120 Day Account - 26 Nov 2013

“ From start to finish easy and quick to set 
up. Will recommend secure Trust bank if 
the opportunity arises.”

“ Very prompt and efficient service - 
excellent - would use you again for future 
investments.”

3 Year Fixed Bond - 02 Dec 2013

5 Year Fixed Bond - 02 Dec 2013

“ I was provided with an excellent service, 
and the people who helped me arrange 
the loan were very clear and concise 
along with coming over as being bubbly 
and polite. I cannot fault the service I was 
provided and was pleased to do business 
with moneyway”.

Personal Loan - 08 Jan 2014

secure trust bank PLc annuaL rePOrt & accOunts 2013Chief Executive’s statement

11

Controlling growth

The	Board’s	on-going	top	strategic	priority	is	to	protect	the	reputation	and	sustainability	 
of the bank via prudent balance sheet management, investment for growth and robust risk 
and operational controls. We have continued to invest in our risk control and governance 
capabilities	during	2013	to	reflect	the	growth	in	the	business	and	the	evolving	regulatory	
environment. In addition to continuing to operate an ‘out sourced’ internal audit strategy  
with audit specialists from EY we have also boosted the capabilities of our own discreet 
Audit, Operational Risk, Compliance and Credit Risk functions. Recognising the increased 
pace of technological change and the potential opportunities that it may give rise to we 
have	also	recruited	a	new	Chief	Technology	Officer	who	started	earlier	this	month.	He	joins	
following	a	successful	career	with	a	number	of	larger	financial	institutions	including	Citigroup.	

Solid Funding Profile

Our funding strategy was largely unchanged during 2013 save for modest utilisation of 
the Funding for Lending Scheme. As at 31 December 2013 we had no direct exposure to 
wholesale funding or interbank markets. All of our lending activities continued to be funded 
by customer deposits with our year end loan to deposit ratio being 90%. The Funding for 
Lending Scheme remains available to us but it is our intention only to use this to provide 
surplus liquidity over and above a core loan to deposit ratio of less than 100%. To achieve a 
broadly matched assets to liabilities position we increased the average tenor of our deposits 
over	the	year	with	fixed	term	deposits	rising	to	44%	of	total	deposits.	This	compares	with	
39% as at 31 December 2012. This treasury management has largely mitigated the bank’s 
current exposure to interest rate basis risk whilst improving our resilience in the event of 
unexpected	major	market	shocks.	The	bank	continues	to	enjoy	strong	demand	for	its	
deposit products and since the year end we have gathered in further 3, 5 and 7 year term 
deposits as we believe the interest rates are attractive and will help to position the balance 
sheet favourably should interest rates rise faster than is expected. 

Robust Capital ratios and modest leverage 

Our year end Tier 1 Capital ratio of 19.7% remains very healthy (2012: 23.3%). Comparing 
the	relative	balance	sheet	strength	of	individual	banks	is	extremely	difficult	due	to	the 	
differing methodologies used under Basel II which can lead to a picture of seemingly similar 
capital ratios despite the underlying gross leverage positions being wildly different. As at  
31 December 2013 the Secure Trust Bank leverage ratio (calculated as total customer 
lending divided by equity capital) was only 14.9% (6.7x), representing a modest increase on 
the	17.2%	(5.8x)	leverage	reported	for	2012	and	partially	reflects	the	deployment	of	capital	
raised in the December 2012 Placing. 

The advent of CRD IV has sought to standardise leverage ratio disclosures. Using this 
methodology our leverage ratio is 11.1% which is a much stronger ratio when compared to those 
disclosed	by	major	UK	banks	over	recent	weeks.	This	serves	to	highlight	the	scope	we	have	to	
increase our lending activities whilst remaining modestly leveraged on a comparable basis.

Powerful underlying profit growth

The	underlying	profit	for	2013	of	£25.2m	represents	a	52%	increase	on	the	£16.6m	
underlying	profit	before	tax	in	2012.	The	statutory	pre-tax	profits	for	2013	of	£17.1m	are	
broadly unchanged compared to the £17.2m reported for 2012. As the Chairman notes 
in	his	statement,	the	statutory	profits	have	been	heavily	influenced	by	the	acquisition	
accounting treatment arising from the purchase of Everyday Loans in June 2012. The 2012 
statutory	profit	included	a	one	off	profit	of	£9.8m,	much	of	which	is	required	to	be	amortised	
in subsequent periods. 

secure trust bank PLc annuaL rePOrt & accOunts 2013Simple, straightforward banking12

Chief Executive’s statement

Chief Executive’s statement Continued

Costs continue to be rigorously controlled but increased regulatory requirements and in 
particular the demand for experienced risk and compliance staff by the larger banks is 
exerting upward pressure in these areas. As I note above, we have continued to invest in our 
overall management capability to ensure that our growth is well controlled and sustainable. 
This investment in our organisational capabilities inevitably means the short term cost to 
income	ratio	is	higher	than	if	the	business	had	a	slower	growth	profile.	

Lending portfolio performing as expected

We monitor all aspects of risk extremely closely with particular attention to the performance 
of our lending book. In absolute quantum terms our impairment levels have risen given 
our growing and maturing lending portfolio, but importantly these remained below the 
level which we had assumed within our pricing models when writing the business in the 
motor,	personal	unsecured	and	retail	finance	portfolios.	We	continue	to	adopt	a	robust	and	
dynamic formulaic approach to impairment provisioning. We do not seek to manage our 
impairments via forbearance activities, instead the Group has looked to support customers 
who	are	in	financial	difficulty	and	we	seek	to	engage	in	early	communication	with	borrowers	
experiencing	difficulty	in	meeting	their	repayments.	Once	again	the	impairment	numbers	
reported	for	2013	are	lower	than	expectations	at	origination	which	we	believe	reflects	our	
ongoing prudent underwriting standards and the improving economy. 

Lending operations

In	my	statement	last	year	I	said	‘With	the	economic	outlook	remaining	very	difficult	to	predict	
it is appropriate for us to exercise prudence and caution. We have therefore positioned the 
bank to continue to grow at a good pace and in a sustainable manner whilst maintaining 
low	balance	sheet	leverage	and	robust	capital	and	funding	positions’.	This	is	reflected	in	the	
changes to the lending portfolio below.

2013 saw continued controlled growth. Overall new business lending volumes including full 
year contributions from Everyday Loans and V12 grew 50% to £304.7m (2012: £202.5m) 
which translated to an increase of 31% in overall balance sheet lending assets to £391.0m 
(2012: £297.6m). 

Motor	finance	increased	lending,	net	of	provisions,	to	£114.7m	at	31	December	2013 	 
(2012: £89.6m). This business, which focuses on the near prime market segment, continues  
to	service	the	majority	of	the	Top	100	UK	car	dealer	groups.	

Personal unsecured lending balances, net of provisions, increased to £77.8m at 31 December 
2013	(2012:	£68.2m).	A	significant	delay	in	the	commencement	of	a	new	bank	to	bank	loan	
referral arrangement negatively impacted on anticipated growth volumes in this portfolio.  
This	is	now	live	with	Sainsbury’s	Bank	and	should	deliver	benefits	in	2014.	

Retail Point of sale business, net of provisions, grew strongly driven by retailer demand  
and the V12 acquisition with balances at 31 December 2013 increasing to £114.4m  
(2012: £64.2m). This activity represents the highest credit quality lending that we currently 
write and it is an area we will be looking to grow further in 2014. 

Everyday Loans balances, net of provisions, grew to £81.4m at 31 December 2013  
(2012:	£73.8m).	We	continue	to	manage	this	business	to	focus	on	profit	maximisation 	 
rather than dramatic loan growth. 

secure trust bank PLc annuaL rePOrt & accOunts 2013Chief Executive’s statement

13

The Everyday Loans portfolio credit quality remained stable throughout 2013 in keeping  
with the rest of the Secure Trust Bank Group portfolio. The portfolio derived from the  
branch-based	lending	model	comprises	a	wide	spread	of	unsecured	personal	loan	
customers with a relatively low average balance (£2,700) geographically spread across  
the UK, thereby minimising any concentration of risk.

Focus on sustainability 

A	core	objective	in	2013	was	to	improve	our	self-sufficiency	and	organisational	resilience	by	
reducing our reliance on third party brokers and introducers, especially in Personal Lending 
and Retail Finance. I am pleased to report considerable positive progress here.

Our new personal lending volumes in January 2014 were 18% higher than in January 2013 
when our largest single introducer accounted for 82% of all the business written. In January 
2014 this introducer accounted for approximately half of the personal loans written under 
the Moneyway brand. The remainder of the new business volumes is being originated via 
a range of other sources, the largest of which is our direct to market proposition which 
accounts for roughly 20% of our volume. This is our most cost effective personal loan 
distribution channel. During 2014 we will continue to broaden our sources of new personal 
lending business and aim to replicate the referral scheme in place with Sainsbury’s Bank with 
other banks. This sort of unsecured consumer lending is the most exposed to sudden rises 
in	mortgage	rates	and	these	factors	will	influence	the	volume	of	new	lending	we	write	here	
during 2014 relative to other forms of lending such as Retail Finance and Motor Finance. 

The acquisition of V12 Retail Finance in January 2013 was a vital development as it gave 
us	a	complete	end	to	end	retail	finance	platform.	Since	the	acquisition	we	have	invested	
heavily in the V12 business as part of our strategy to grow the Retail Finance business faster 
than our other lending portfolios. We have merged the Secure Trust Bank and V12 Retail 
Finance operations and are operating this business on a single platform. This is giving rise 
to	operational	efficiencies	and	an	improved	customer	proposition.	We	have	successfully	
renewed	our	exclusive	contract	with	the	Association	of	Cycle	Traders	for	a	further	five	years	
whilst also extending our contract with Evans Cycles for another two years. V12 has achieved 
some notable new business wins and has now gone live with Halfords.  

LE NdI N G As sE Ts

2013 saw controlled growth with business 
lending volumes growing by 50% to £304.7 
million, which led to an increase of 31% in 
overall lending assets.

2009
£51.5 

2010
£89.5

2011
£154.6

Millions

2012
£297.6

2013
£391.0 

secure trust bank PLc annuaL rePOrt & accOunts 2013Simple, straightforward banking14

Chief Executive’s statement

Chief Executive’s statement Continued

Halfords	have	not	provided	any	form	of	retail	finance	in	any	of	their	450	stores	or	online	in	
recent years. The move into Retail Finance was an important development for them and we 
were delighted to win this business in December despite stiff competition. Our entry into the 
sports	season	ticket	finance	market	is	also	going	well	and	we	are	now	live	with	several	large	
Premiership	clubs.	Finally,	plans	to	diversify	into	the	provision	of	season	ticket	finance	for	
commuters	are	progressing	with	East	Midlands	Trains	selecting	V12	as	its	finance	provider.	
We expect this business line to begin in the second half of 2014. 

Fee based accounts

As at 31 December 2013 current account customers numbered 22,860, representing a  
9% increase on the prior year of 20,962. Customer satisfaction levels are high but achieving 
significant	growth	in	customer	numbers	is	constrained	in	part	because	the	operational	
costs arising from accessing the payments infrastructure make the product appear to be 
uncompetitive compared to ‘free if in credit’ current accounts from other banks. We have 
therefore decided to reduce our focus on this product going forward to free up time to invest 
in	more	profitable	areas.	

As expected, the OneBill customer numbers continue to decline over time. £8.0 million of income 
was generated in 2013 compared to £8.9 million in 2012. We continue to explore the potential to 
offer a next generation OneBill product with a number of parties including Government agencies. 
This	is	proving	to	be	very	slow	and	is	not	an	area	of	significant	focus	at	present.	

Debt Managers has performed broadly in line with expectations since the acquisition with 
a	modest	pre-tax	loss	recorded	for	2013.	The	management	team	has	spent	much	of	2013	
restructuring	the	business	and	positioning	it	for	growth.	The	benefits	of	this	work	should	be	
seen in 2014. 

Our people 

As the saying goes, ‘businesses don’t achieve success, people do’. A key factor in our 
ongoing success is the way in which our staff interact with our customers and the business 
partners and intermediaries we deal with. We place great emphasis on the training and 
development of our people and on recognising their excellence. In 2013 this emphasis 
included extensive internal training programmes through to the sponsorship of our staff to 
take	external	academic	qualifications	ranging	from	foundation	courses	in	Retail	Banking	with	
the IFS University College to Masters Degrees in Human Resources Management. I remain 
delighted that so many staff are willing to commit to their own development which is helping 
them to improve their day to day performance and give them the skills needed to take on the 
larger roles that will inevitably arise as the business continues to expand. During 2013 our 
approach	to	the	development	of	our	employees	was	recognised	by	the	awarding	of	Bronze	
status by Investors in People (IIP). This places the Group in the top 13% of all businesses 
that are accredited by IIP. We plan to build on this during 2014. 

Secure Trust Bank employees have remained heavily involved in charitable activities during 
the year. Numerous events took place ranging from participation in the annual ‘movember’ 
campaign in aid of prostate cancer charities through to making our call centres available for 
free to support the various ‘Relief’ events. Indeed, we will be supporting the 2014 Sports 
Relief event. I am very proud of all the work done to help those less fortunate than ourselves 
and I applaud my colleagues for both their charitable work and the sheer commitment to 
delivering great service in a very friendly manner to our customers throughout the year.

secure trust bank PLc annuaL rePOrt & accOunts 2013Chief Executive’s statement

15

Paul Lynam
Chief	Executive	Officer

19 March 2014

Current developments

There has been no material change to the underlying performance of the business in the 
early months of 2014. We continue to see potential to grow our lending portfolio in line with 
our ambition and have a clear growth strategy and a pipeline of organic and external new 
business opportunities. 

We are particularly focused on balancing good organic growth in our lending portfolios, 
especially in Motor and Retail Finance, with the creation and growth of SME lending activities. 
Secure Trust Bank Real Estate Finance is now operational with some loans drawn down by 
customers already and an encouraging pipeline of potential new business being developed. 

Another	key	objective	is	to	begin	the	process	of	entering	SME	lending	markets	to	create	
new	engines	of	profit	growth	and	to	further	diversify	the	lending	portfolio	via	the	addition	of	
secured lending assets over time. I am delighted to report that we have recruited a proven 
high	quality	team	to	join	us	and	create	a	new	Invoice	Finance	business	that	will	be	called	
Secure	Trust	Bank	Commercial	Finance.	This	will	be	headed	by	John	Bevan	who	joins	
us from Barclays where he was Managing Director of Trade and Working Capital UK and 
Ireland. John has over thirty years banking experience and is a former chairman of the trade 
body, the Asset Based Finance Association. The intention is that this ‘de novo’ business 
grows	in	a	controlled	manner	over	the	next	five	years.	The	business	will	be	loss	making	until	
2015	due	to	the	initial	costs	of	setting	up	the	business	and	running	sub-scale.	We	would	
consider	small	acquisitions	if	identified	and	if	they	represent	good	value	and	allow	us	to	
accelerate our plans in this space.

It has become clear to us that considerable potential exists to write good quality Real Estate 
Finance transactions at attractive yields without needing to offer aggressive structures.  
We have written some highly selective business in 2013 and plan to expand in this area in 
2014 and beyond. We have therefore recruited a small team of proven property lenders who 
have previously worked for me to exploit this opportunity. The focus of the team will be on 
quality	and	profit	rather	than	simply	volume.

With the economic recovery appearing to gain traction we believe the time is right to diversify 
our lending activities into sectors that are well understood by me and a number of my senior 
colleagues. We expect to see demand for credit to rise as the economy improves and 
businesses	and	consumers	gain	confidence.	We	believe	we	are	well	positioned	to	benefit	from	
this	and	are	confident	of	making	further	positive	progress	with	our	strategic	plan	during	2014.	

Finally I should acknowledge the ongoing media speculation regarding a number of banks 
potentially	looking	to	IPO	in	the	coming	periods.	We	are	the	only	bank	to	float	since	the	
credit crunch and have consistently delivered on the commitments made to the market. 
As	the	Chairman	notes	in	his	statement,	in	the	two	full	years	since	our	flotation	underlying	
profits	have	risen	over	220%.	We	have	achieved	this	whilst	being	consistent	with	our	prudent	
risk management philosophies and without making any material use of cheap funding 
mechanisms	such	as	Funding	for	Lending	to	enhance	short	term	profits.	Over	the	same	
period our share price has quadrupled and we have fostered relationships with existing 
and	potential	new	shareholders	who	understand	the	significance	of	the	challenger	bank	
landscape	and	the	advantage	that	the	first	mover	will	hold	as	new	entrants	appear.	 
We remain focused on our growth strategy and consider ourselves well positioned should 
other opportunities arise that we believe are in the best interests of our shareholders.

secure trust bank PLc annuaL rePOrt & accOunts 2013Simple, straightforward banking16

Culture

br oNzE L E V E L
A W A r d

secure Trust bank in the top 
13 per cent of accredited 
companies.

secure trust bank PLc annuaL rePOrt & accOunts 2013 
Culture

17

Culture

Investors in People award

During the year the Company celebrated news that it had achieved Investors in People (IiP) 
bronze	level	status	which	is	over	and	above	the	standard	Investors	in	People	award	and	
places Secure Trust Bank in the top 13 per cent of accredited companies. IiP is an exacting 
national standard that helps organisations to improve performance through their people and 
also	strive	for	continuous	improvement.	It	ties	the	organisation’s	strategy	and	objectives	to	
the roles and activities of employees.

IiP	carried	out	an	in-depth	assessment	of	the	Company	and	found	that	it	satisfied	all	the	
evidence requirements from their core standard and additional requirements from their 
extended	framework,	leading	to	the	bronze	award.	The	IiP	bronze	assessment	took	place	
over	four	days	and	involved	the	assessors	travelling	to	the	Company’s	offices	in	Solihull	to	
interview over forty members of staff. The results showed that the Company’s values were 
embedded into every aspect of the business and that employees were continually inspired 
and motivated by their managers to improve their own performance.

Employee support

The	success	enjoyed	by	the	Group	is	also	creating	numerous	opportunities	for	our	staff 	
as	evidenced	by	Group	full-time	equivalent	employee	numbers	increasing	from	418	to 	
550 during 2013. Excluding the impact of acquisitions, 38 employees were additionally 
employed by the Group during the year. Each new employee gets a structured induction  
and	development	framework,	whilst	all	employees	have	clear	performance	objectives	aligned	 
to the Group’s strategy and values.

Financial support and study time allowances are also helping over a quarter of Secure Trust 
Bank’s	employees	to	take	academic	qualifications	ranging	from	apprenticeships	to	master’s	
degrees.	The	majority	of	promotions	continue	to	go	to	internal	staff	which	evidences	the	
range	of	career	paths	within	the	Group.	As	the	size	of	the	Group	grows,	these	opportunities	
will further expand. 

Secure Trust Bank celebrates exceptional performance by awarding regular Customer 
Service Awards. Individuals are also recognised through the annual ‘Outstanding Achievers’ 
award.	Furthermore,	on	a	quarterly	basis	the	Chief	Executive	Officer	reviews	all	the	employee	
suggestions	for	improving	performance,	efficiency	and	effectiveness	and	awards	a	cash	prize	
for the best suggestion. 

Earn & Learn Degree Programme

Local	sixth-form	students	are	benefiting	from	a	new	Company	initiative	which	will	allow	them	
the	opportunity	to	earn	a	BSc	(Hons)	degree,	while	working	full-time	for	Secure	Trust	Bank.	
The	‘Earn	&	Learn’	Degree	Programme	is	another	manifestation	of	the	Company’s	on-going	
commitment	to	improving	the	skills-base	of	financial	services	professionals	at	a	time	when	
the sector is coming under closer scrutiny about its conduct and professionalism. 

The	students	are	selected	following	an	in-depth	process	and	are	given	conditional	offers	of	
employment to start with Secure Trust Bank upon successful attainment of 280 UCAS points. 

The	students	will	work	full-time	in	a	variety	of	hands-on	roles	and	departments	in	the	Bank	for	a	
period of three to four years whilst completing the degree programmes during the evenings and 
weekends. The students will also be enrolled in the ifs University College’s study programme 
of lectures, seminars and workshops which will provide both a practical and theoretical 
understanding	of	the	banking	and	financial	services	industry.	The	students	will	work	towards	
gaining	a	fully-funded	degree	in	Banking	Practice	and	Management	from	the	ifs University 
College, while earning a salary and gaining valuable experience at Secure Trust Bank. 

secure trust bank PLc annuaL rePOrt & accOunts 2013Simple, straightforward banking18

Culture

Culture Continued

The ifs University College is a registered educational charity incorporated by Royal Charter.  
It	has	a	remit	to	provide	the	financial	services	industry	with	a	skilled,	effective	and	competent	
workforce	whilst	also	promoting	a	better	understanding	of	finance	amongst	consumers.	 
The ifs	is	the	only	educational	body	with	a	specific	focus	on	finance	that	has	the	power	to	
award	its	own	degrees.	Its	formal	qualifications	range	from	A-Level	equivalents	for	the	14-19	
age	group,	to	degree	and	masters	programmes	for	financial	professionals.	The	ifs also offers 
professional development, competence maintenance and executive education programmes 
through its alumni membership service.

Employee Council

The Company operates an Employee Council, which has employee representatives from 
each department in the Company and operates within structured terms of reference.  
The Council meets on a regular basis to encourage a two way process of communication 
between employees and directors. The aim of the Employee Council is to promote employee 
engagement and give representatives the opportunity to represent the views of the 
employees in a forum which can make a positive difference. 

Treating customers fairly

Customer focus is at the heart of what the Group does and how our employees behave. 
Our products are consistently straight forward in their design and aim to offer value to our 
customers.	This	has	attracted	a	significant	increase	in	customers	to	the	Bank,	with	overall	
customer numbers increasing during the year by more than 50% to over 350,000 by the end 
of 2013.

On the back of the great service we have provided to our customer base as a whole we 
have won and then retained a number of prestigious awards including the Customer Service 
Excellence	standard	from	the	Cabinet	Office	and	the	4	star	mark	for	the	current	account	from	
the Fairbanking Foundation. Our customer service has been shown to meet Government 
standards	of	excellence	and	was	benchmarked	against	other	high-performing	organisations.	
The Customer Service Excellence standard tests areas which are most important for our 

G r oU P  sTrA T E Gy

The Group’s strategy is to Grow, sustain and Love. The individual 
components of this strategy comprise:

G r o w  

  Grow a sustainable business by doing more  
of our current activity, introducing new product 
lines and making new acquisitions.

S uSt a i n  

 safeguarding the integrity and sustainability  
of the bank.

L o v e   

  making this a great bank to work for.

secure trust bank PLc annuaL rePOrt & accOunts 2013Culture

19

A W Ar d s

The prestigious Customer 
Service Excellence Award was 
developed	by	the	Cabinet	Office	
to acknowledge excellence in 
public services.

The Fairbanking Foundation 
operates an accrediation 
scheme to encourage banking 
organisations to improve the 
financial	well-being	delivered	by	
their products.

IiP is an exacting national 
standard that helps organisations 
to improve performance through 
their people and also strive  
for continuous improvement.

The Company has received  
the Best Dealer Finance Provider 
award from the Institute of 
Transport Management.

customers, such as delivery, timeliness, information, professionalism and staff attitude.  
It	also	tests	whether	the	Bank	understands	the	needs	of	its	customers	and	how	satisfied	
they are with the service they receive. The Fairbanking Foundation has further indicated that 
the	product	has	the	potential	to	gain	the	category’s	first	5	star	Mark.	It	is	not	by	accident	 
that Secure Trust Bank has avoided being drawn into the various scandals surrounding many 
of	the	other	banks.	It	goes	to	show	just	why	treating	customers	fairly	and	providing	simple,	
straightforward, value for money banking is so important. 

The Company utilises FEEFO, which is an independent online review system, in order to 
obtain customer feedback on its current account, loans and savings products. The ratings 
and comments made by the customers who reply to the request are monitored by senior 
management of the Company. If there are any poor or bad ratings received, attempts are 
made to contact the customer, in order to resolve any issues. Service improvement ideas 
received via FEEFO from customers are also considered by the Company. The ratings and 
comments are available on the Company’s website.

Active partners for business

The	Group	continues	to	foster	strong,	mutually	beneficial	relationships,	with	key 	
stakeholders and business introducers. The underlying philosophy is to make it as easy 
as possible for introducers to do business with us and to continually seek to improve the 
ways we work together. This approach to relationships has contributed to the renewal 
of a number of contracts with key partners including the Association of Cycle Traders 
and	Evans	Cycles.	It	is	also	a	major	factor	in	the	gaining	of	substantial	new	business 	
partnerships	including	those	with	a	number	of	high	profile	football	clubs	and	Halfords. 	 
The	move	into	SME	finance	will	allow	us	to	provide	more	support	to	businesses	in	the	UK. 	

Environmental consideration

The Group tries to limit its footprint on the environment through the use of energy saving 
initiatives, recycling consumables and encouraging greener travel methods for its employees.

V A L U Es

To	achieve	this	strategy,	the	Bank	has	adopted	a	number	of	values.	It	is	our	objective	to	
be	the	best	bank	in	Britain	and	to	help	us	achieve	that	we	have	chosen	five	values	which	
underpin the way we do business and the behaviour we expect from all of our staff. They  
are used in evaluating an individual’s personal performance and their contribution to the 
overall vision of the Bank. They are: 

CUsTo mEr   F oC UsEd 

IN NoV A T I V E  

TE Am  orI E N T A T Ed 

PErFo r mA N C E drI V E N

r IsK  A W ArE

secure trust bank PLc annuaL rePOrt & accOunts 2013Simple, straightforward banking 
20

Strategic report

Strategic report: Business review 

E V Er y dA y  LoA Ns  
b rA N ChEs

Personal Lending 

31

What we do

The	personal	loans	which	the	Group	offers	are	fixed	rate,	fixed	term	products	which	are	
unsecured. Loan terms are between 12 months and 60 months with advances varying from 
£500 to £15,000. Loans are provided to customers for a variety of purposes which might include, 
for example, home improvements, personal debt consolidation and the purchase of vehicles. 

Everyday Loans has continued to operate alongside Moneyway through their equally  
well-known	brand	name	and	this	will	enable	it	to	expand	whilst	creating	significant	synergistic	
benefits	for	the	Group.	

How we do it

Distribution	of	the	Group’s	personal	loans	is	through	brokers,	existing	customers	and	affinity	
partners,	and	targeted	to	UK-resident	customers	who	are	either	employed	or	self-employed.	
Loans are made to individuals over 21 years of age with an annual income generally over 
£20,000,	whilst	Everyday	Loans	specifically	is	a	provider	of	unsecured	loans	to	a	customer	
base predominantly in lower income groups. They offer any purpose unsecured loans for 
tenants as well as homeowners.

The Group has broadened its online distribution capabilities in the personal lending segment 
and	has	entered	into	significant	introducer	relationships,	including	Shop	Direct.

The business utilises highly automated underwriting systems which, in addition to providing 
significant	cost	advantages,	ensure	that	consistent	credit	decisions	are	made	which	
improves	on-going	performance	monitoring	and	future	policy	decision	making.	Differential	
pricing	that	reflects	the	credit	risk	of	the	underlying	customer	is	standard	for	the	Group.	
These systems have enabled the business to control risk whilst retaining the speed of service 
needed to support introducers.

The levels of credit impairments on all portfolios have been below the levels priced for when the 
loans were originated. The credit risks in the lending book are continually scrutinised with this 
data being used to inform changes in risk appetites and pricing. The Group continues to invest 
to	ensure	the	growth	in	its	business	model	is	reflected	in	its	overall	risk	and	control	framework.	

Where we do it

Everyday	Loans	operates	through	a	network	of	offices	where	loans	are	originated,	serviced	
and collected. Applications are made by phone or online.

Secure Trust Bank through its brand Moneyway offers loans via the internet and a phone 
service utilising an experienced team of UK based advisers. 

2013 performance

The Group’s lending operations continued to grow in a controlled way, with new personal 
lending volumes in the year, including Everyday Loans, increasing to £105.1 million from 
£77.8 million in the previous year. This generated an increase in personal lending assets 
during	the	year	which,	at	the	year-end,	including	Everyday	Loans,	totalled	£159.2	million	
(December 2012 : £142.0 million). 

The growth in personal lending new business volumes has again not been at the expense 
of price or quality. Income from personal lending increased by 73% to £41.8 million whilst 
impairment losses were £10.3 million compared to £5.3 million in 2012.

r E V E N U E A Nd 
L E NdI N G  
P ErFo r mA N C E    
vs  PrIo r   yE Ar s

KPIs

2013 
£41.8m

2012 
£24.2m

2011 
£6.0m

Personal lending revenue

2013 
£159.2m

2012 
£142.0m

2011 
£43.6m

Personal lending portfolios

secure trust bank PLc annuaL rePOrt & accOunts 2013Strategic report

21

m oN EyW A y

E V Er y dA y  LoA Ns

As a Company, secure Trust bank is well 
established in personal unsecured lending 
having been lending for over 35 years, 
with moneyway being the Company’s 
personal lending brand. 

During 2012 the Company acquired 
Everyday Loans which represented a 
significant strategic development for the 
bank in the area of personal lending.

The Company has broadened its 
distribution capabilities in the personal 
lending segment and has entered into 
significant introducer relationships 
including shop direct and a referral 
scheme with sainsbury’s bank.

Everyday Loans provide any purpose 
unsecured loans from £500 to £10,000 for 
tenants as well as homeowners. Fees are 
not charged on application, with applications 
being made by phone or online.

secure trust bank PLc annuaL rePOrt & accOunts 2013Simple, straightforward banking22

Strategic report

sE C UrE TrUsT  bA N K

Motor Finance The Company services 
the majority of the Top 100 UK car dealer 
groups.

secure trust bank PLc annuaL rePOrt & accOunts 2013Strategic report

23

N A T IoN A L  
dIsTrIbU T IoN

1700+ dealers serviced

Strategic report - Business review Continued

Motor Finance

What we do

Secure	Trust	Bank’s	motor	finance	business	started	lending	in	2009.	Motor	finance	loans	
are	fixed	rate,	fixed	term	hire-purchase	agreements	and	are	secured	against	the	vehicle	
being	financed.	Only	passenger	vehicles	with	certain	features	including	an	engine	size	of	less	
than three litres, an age ranging from new to a maximum of ten years old by the end of the 
hire-purchase	agreement	and	with	a	maximum	mileage	of	100,000	miles	are	financed.	The	
majority	of	vehicles	are	used	cars.	Finance	term	periods	range	from	24	months	to	60	months	
with a maximum loan of £15,000. 

How we do it

The	Company	distributes	its	motor	finance	products	via	UK	motor	dealers	and	motor	dealer	
brokers.	New	dealer	relationships	are	established	by	our	UK-wide	motor	finance	sales	team	
with	all	introducers	subject	to	a	strict	vetting	policy,	which	is	reviewed	on	a	regular	basis.

Where we do it

Motor	lending	is	administered	in	the	Group	head	office	in	Solihull,	however	the	UK	motor	
dealers	and	brokers	are	UK-wide.

2013 performance

New business lending volumes for motor lending increased to £60.3 million, an increase of 
18%	on	the	previous	year.	This	generated	a	significant	increase	in	lending	assets	during	the	
year,	which	at	the	year-end	totalled	£114.7	million	(December	2012:	£89.6	million).	

r E V E N U E A Nd 
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P ErFo r mA N C E    
vs  PrIo r   yE Ar s

Income from motor lending increased by 36% to £23.0 million whilst impairment losses were 
33% higher at £3.6 million, compared to £2.7 million in 2012.

KPIs

2013 
£23.0m

2012 
£16.9m

2011 
£9.9m

Motor Finance revenue

2013 
£114.7m

2012 
£89.6m

2011 
£63.4m

Motor Finance portfolios

secure trust bank PLc annuaL rePOrt & accOunts 2013Simple, straightforward banking24

Strategic report

Strategic report - Business review Continued

PoI N T - oF- sA L E  
dIsTrIbU T IoN

1000+ retailers serviced

Retail Finance 

What we do

Secure	Trust	Bank’s	retail	finance	business	commenced	lending	in	2009	and	provides	point	
of	sale	finance	for	in-store	and	online	retailers.	

Retail	finance	products	are	unsecured,	fixed	rate	and	fixed	term	loans	with	payments	
received	monthly	in	arrears.	Loans	range	in	term	from	6	months	to	48	months	and	the	size	
of	the	loans	vary	from	£250	to	£25,000	depending	on	the	type	of	product	being	financed.	
The loans are either interest bearing or have promotional credit subsidised by retailers or 
suppliers. Secure Trust Bank does not pay retailers commissions and lending is restricted 
to	UK	residents	who	are	either	employed	or	self-employed.

The	three	largest	sub-markets	for	retail	finance	at	31	December	2013	are	the	provision	
of	finance	for	the	purchase	of	musical	instruments,	cycles	and	the	leasing	of	computer	
equipment. The latter of these is transacted through the Company’s subsidiary undertaking 
STB	Leasing	Limited.	For	the	second	successive	summer,	cycle	finance	has	seen	positive	
new business levels undoubtedly as a consequence of the success of British cyclists in the 
Tour de France, the Olympics and Paralympics over the last two years.

Other	markets	in	which	the	Group	provides	finance	include	gym	equipment,	motor	parts,	
outdoor	pursuits,	furniture,	leisure,	jewellery	and	funerals.	The	Group	provides	finance	
through a range of retailers including household names such as Evans Cycles, PC World and 
DFS.	The	Company	has	arrangements	in	place	with	a	number	of	affinity	partners	including	
the Arts Council, ACTSmart and RentSmart.

How we do it

In	addition	to	in-store	finance,	the	bank	has	an	online	eFinance	service	to	retailers	which	is	
operated	by	V12	Retail	Finance,	providing	finance	to	customers	through	an	online	paperless	
processing system. This serves retailers across a number of sectors including furniture, 
jewellery,	dental	and	sports	season	tickets.

Where we do it

Retail	lending	is	administered	in	both	the	Group	head	office	in	Solihull	and	the	V12	Finance	
Group’s	offices	in	Cardiff.	The	dedicated	retail	lending	team	aims	to	provide	a	quality	service	
to both retailers and customers.

The acquisition of the V12 Finance Group during the year was complementary to the Group’s 
existing	retail	finance	proposition	and	the	V12	management	team	continued	in	the	business.	
The acquisition enabled the group to integrate its existing retail lending business with that of 
the	V12	Finance	Group	to	generate	synergistic	benefits	from	the	use	of	a	group-wide	point	 
of sale system.

2013 performance

New business lending volumes for retail lending increased to £139.2 million, an increase of 
89%	on	the	previous	year.	This	generated	a	significant	increase	in	lending	assets	during	the	
year,	which	at	the	year-end	totalled	£114.4	million	(December	2012:	£64.2	million).	

Income from Retail lending increased by 150% to £14.5 million. Impairment losses were  
a modest £1.8 million in 2013, compared to £0.7 million in 2012.

r E V E N U E A Nd 
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KPIs

2013 
£14.5m

2012 
£5.8m

2011 
£3.6m

Retail Finance revenue

2013 
 £114.4m

2012 
£64.2m

2011 
£42.6m

Retail Finance portfolios

secure trust bank PLc annuaL rePOrt & accOunts 2013Strategic report

25

rE T A I L P Ar T N Er s

We have successfully renewed our 
exclusive contract with the Association  
of Cycle Traders and extended our 
contract with Evans Cycles as well as 
winning the contract to provide retail 
finance for halfords.

r E T A I L P Ar T N Er s 
I N C L UdE

secure trust bank PLc annuaL rePOrt & accOunts 2013Simple, straightforward banking26

Strategic report

C Ur rE N T A C CoU N T

Secure Trust Bank’s Current Account  
is open to everyone regardless of credit 
history and comes with a prepaid card 
which can be used for effective personal 
budgeting. 

r E T A I L P Ar T N Er s 
I N C L UdE

secure trust bank PLc annuaL rePOrt & accOunts 2013Strategic report - Business review Continued

Current Accounts 

What we do

The current account is a simple and transparent bank account which has been designed to 
help	customers	manage	their	money	and	keep	control	of	their	finances	by	only	letting	them	
spend the money they have available each month. The account does not have an overdraft 
facility so the account holders can only spend money that they have available. 

The account comes with a prepaid card, onto which money must be loaded before it can be 
used,	similar	to	a	‘pay	as	you	go’	mobile	phone	top-up.	This	can	help	the	customers	manage	
their money more effectively because the money loaded onto the prepaid card is separated 
from the money in their current account, so they can shop safe in the knowledge that the bills 
will be paid from the money in their current account. Customers generally make sure that they 
have enough money in their current account to cover direct debits, standing orders and any 
other regular payments, with the remaining money transferred onto their card to spend at over 
30 million outlets, for online and telephone purchases and to make cash withdrawals at ATMs 
showing the MasterCard® acceptance mark.

How we do it

Current accounts are distributed via the Company’s website, price comparison websites, 
including Moneysupermarket and Compareprepaid, debt management companies and 
through a direct outbound sales team. 

Once the account is opened the account holder can register for the online and telephone 
banking service which gives access to their account 24 hours a day, 7 days a week and 
allows the free movement of money to and from their current account and prepaid card. 

The fees are simple and transparent with no hidden or unexpected charges. For example, there 
are no charges should a direct debit or standing order payment fail. Customers welcome the 
transparent monthly account management fee, in return for which credit interest is paid at base 
rate and customers have the ability to earn cash rewards of up to 4% paid into their account 
on	purchases	made	with	their	card,	both	online	and	in	store,	at	over	30	participating	major	high	
street retailers. Any cash rebated as a consequence of customer spending at the retailers on 
the scheme can help to reduce or offset the monthly account charge. The account holder can 
have additional cards linked to their account for family members at home or abroad, at no extra 
monthly fee, with all cards eligible to earn rewards. Participating retailers include well known 
stores such as Asda, Argos, Boots, Debenhams, B&Q and Marks & Spencer.

Where we do it

The	business	has	developed	an	on-line	capability	to	service	and	sign	up	accounts.	It	is	now	
possible	for	a	customer	to	open	an	account	on-line,	be	provided	with	the	new	account	
details and transfer automatically all their direct debits and standing orders in minutes.

2013 performance

At 31 December 2013, the current account product had been taken up by almost 23,000 
customers	with	the	account	experiencing	new	account	openings	averaging	just	under	800	
per month for the 12 months to 31 December 2013. The current account generated income 
of over £4.8 million in the year, which represented growth of 23% over the previous year. The 
growth in the current account volumes has continued to outstrip the reduction in the OneBill 
accounts. OneBill, a household budgeting product, generated income of £8.0 million in the 
year, but the Company has closed this product to new customers.

Strategic report

27

oN L I N E A C C Es s

24/7

r E V E N U E A Nd 
C UsTo mEr 
N Um bEr s  vs
PrIo r   yE Ar s

KPIs

2013 
£4.8m

2012 
£3.9m

2011 
£2.9m

Revenue

2013 
22,860

2012 
20,962

2011 
17,178

Customer numbers

secure trust bank PLc annuaL rePOrt & accOunts 2013Simple, straightforward banking 
28

Strategic report

Strategic report - Business review Continued

oN L I N E A C C Es s

24/7

Savings 

What we do

The	Bank’s	savings	accounts	consist	of	deposit	accounts,	notice	accounts	and	fixed	term	
bonds. At Secure Trust Bank, savings accounts offer a simple way to save money. Interest 
rates offered are competitive and provide value for money. 

Deposit accounts can be opened for as little as £1 and withdrawals can be made without 
notice or loss of interest. 

The notice deposit accounts are made available in periods ranging from 60 days to 183 
days,	with	the	majority	at	the	120	day	term,	depending	on	the	Group’s	funding	requirements.	

Fixed	Price	Deposit	Bonds	are	launched	to	achieve	the	desired	maturity	profiles	of	the	Group.

How we do it

By	virtue	of	a	focus	on	higher	margin	lending,	the	absence	of	large	fixed	overheads	in	the	form	
of	a	branch	network	and	a	policy	of	not	cross-subsidising	loss	making	products	with	profitable	
ones, the Bank is able to offer competitive rates and has been successful in attracting term 
deposits	from	a	wide	range	of	personal	and	non-personal	customers.	This	provides	a	secure	
funding	profile	which	again	gives	additional	financial	security	to	the	business.

The Bank is a member of the Financial Services Compensation Scheme (FSCS). 

Where we do it

Methods of attracting deposits include product information on price comparison websites 
(such as Moneysupermarket), best buy tables and newspaper articles about the deposit 
accounts offered by the Group. 

All	savings	products	are	administered	in	the	Group	head	office	in	Solihull.	

2013 performance

The Company continues to manage its liquidity on a conservative basis with none of its 
funding coming from the wholesale markets. In December 2012, Secure Trust Bank was 
admitted as a participant in the Bank of England’s Sterling Money Market Operations under 
the Sterling Monetary Framework, to participate in the Discount Window Facility. From July 
2013, the Group was permitted to draw down facilities under the Funding for Lending 
Scheme (FLS). FLS monies are maintained as a liquidity buffer, above that required to 
support lending.

Secure	Trust	Bank’s	deposit	activities	comprise	deposit	accounts	and	fee-based	accounts,	
being	fee-based	current	accounts	and	the	OneBill	accounts.	At	31	December	2013	
customer deposits totalled £436.6 million. This represents an increase of £38 million since 
the last year end.

The	Bank’s	notice	deposits	totalled	£207	million	at	the	year-end	(December	2012:	£212	
million). A new 180 day notice account was introduced in July and was highly successful, 
raising additional new deposits of £14 million during the second half of the year.

During	the	year,	the	Bank	launched	further	fixed	rate	deposit	bonds	predominantly	with	two	
and	five	year	maturities	broadly	to	match	its	lending	profile.	These	again	were	very	successful	
as the Group raised new deposits of over £63 million achieving its desired funding maturity 
profile.	At	the	year-end	term	deposit	bond	balances	totalled	£193	million.

s A V I N Gs 
P ErFo r mA N C E    
vs  PrIo r   yE Ar s

KPIs

2013 
£36m

2012 
£32m

2011 
£31m

Current/demand accounts

2013 
£400m

2012 
£367m

2011 
£241m

Term deposits

secure trust bank PLc annuaL rePOrt & accOunts 2013Strategic report

29

sA V I N Gs

Instant Access Accounts can be opened 
with as little as £1 and withdrawals can be 
made without notice or loss of interest.

Notice Deposits are made available  
in periods ranging from 60 to  
183 days, depending on the  
Company’s funding requirements.

Fixed Price Deposit Bonds are launched 
by the Company to achieve desired 
maturity profiles.

secure trust bank PLc annuaL rePOrt & accOunts 2013Simple, straightforward banking30

Strategic report

rE V E N U E  
Co mPo sI T IoN

£ mI L L IoN

2013

  Personal Lending 

  Motor Finance 

  Retail Finance 

  One Bill  

  Current account  

  Other  

41.8

23.0

14.5

8.0

4.8

4.4

2012

  Personal Lending 

  Motor Finance 

  Retail Finance 

  One Bill  

  Current account 

  Other  

24.2

16.9

5.8

8.9

4.0

0.9

Strategic report - Financial review

Summarised income statement

Interest, fee and commission income 
Interest, fee and commission expense 

Operating income 
Impairment losses 
Other income 
Operating expenses 
Acquisition related items 

Profit before tax 
Costs of acquisition 
Acquisition	fair	value	adjustments	
Share based incentive scheme 
Net ABG management recharges 
Excess funding costs of acquisition 
Income from acquired portfolios 

Underlying profit before tax 
Underlying tax 

Underlying profit after tax 

2013 

£million 

2012 

£million 

Variance

£million

96.5 
(17.5) 

79.0 
(15.6) 
– 
(45.8) 
(0.5) 

17.1 
0.9  
4.9		
2.2  
0.1  
–  
–  

25.2  
(6.7) 

18.5  

60.7 
(13.7) 

47.0 
(8.9) 
0.1 
(29.4) 
8.4 

17.2 
3.1  
(6.9)	
1.6  
0.1  
1.9  
(0.4) 

16.6  
(3.9) 

12.7  

89.2 

35.8
(3.8)

32.0
(6.7)
(0.1)
(16.4)
(8.9)

(0.1)

8.6 
(2.8)

5.8 

29.0

Underlying basic earnings per share 

118.2 

Income analysis

Operating income increased by 68% to £79.0 million. Growth was achieved primarily through 
increased	levels	of	activity	in	the	personal	lending	and	retail	finance	product	areas.	Income	
from personal lending grew by 73% partly due to the full year effect of the Everyday Loans 
business	acquisition	which	was	completed	mid-way	through	the	prior	year.	Income	from	
retail	finance	increased	by	150%,	which	was	helped	through	the	acquisition	and	integration	
of the V12 Finance Group and its lending portfolio. Secure Trust Bank intends to create 
diversified	and	balanced	growth	in	the	lending	books	which	will	serve	the	business	well	when	
the market becomes more competitive.

Income from the current account with a prepaid card increased by 23%, and this partially 
offset the expected decline in the OneBill account following its closure to new accounts in 
2009. The current account closed the year with 22,860 customer accounts (2012: 20,962) 
and OneBill ended the year with 24,297 customer accounts (2012: 26,154).

Impairment losses were £15.6 million (2012: £8.9 million). This is a modest increase as a 
percentage of income despite the inclusion of a full year’s worth of Everyday Loans losses in 
2013	(2012:	6	months	and	3	weeks)	and	a	significant	increase	in	the	collective	provision.	 
We believe this is a function of prudent underwriting and an improving economy.

Operating expenses have increased, in line with expectations, as a result of the full year 
effect of the Everyday Loans acquisition and the acquisition of V12 and Debt Managers in 
2013 as well as the organic growth of the business. 

Underlying	profit	before	tax	was	£25.2	million,	which	is	an	increase	of	52%	on	the	2012	
underlying	profit	before	tax.

secure trust bank PLc annuaL rePOrt & accOunts 2013 
  
 
	
 
 
 
 
Strategic report

31

Acquisition related items

During the year, expenses were incurred of £0.9 million relating 
to costs arising on the acquisition of the V12 Finance Group 
and Debt Managers, partially offset by the £0.4 million gain 
from a bargain purchase arising on the acquisition of the Debt 
Managers business. During the previous year, expenses were 
incurred of £1.4 million relating to costs arising primarily on 
the acquisition of Everyday Loans. The acquisition of Everyday 
Loans in June 2012 generated a fair value gain of £9.8 million. 

Taxation

The	effective	tax	rate	on	profit	before	tax	is	28%	(2012:	9%),	
due	primarily	to	acquisition	adjustments	relating	to	deferred	
tax.	The	prior	year’s	tax	rate	reflected	the	effects	of	non-
taxable income during the year, primarily the gain from a 
bargain purchase.

The total assets of the Group increased by 10% primarily 
due to the continued growth in the personal lending, motor 
finance	and	retail	finance	portfolios.	Total	assets	now	exceed	
half	a	billion	pounds.	During	the	year	the	retail	finance	
business	increased	its	portfolio	size	by	78%	or	£50.2	million	
to close at £114.4 million, as a result of organic growth and 
the acquisition of the V12 Finance Group. Personal lending 
grew by £17.2 million as the business was able to source 
new	business	from	online	brokers	and	affinity	partners.	Motor	
finance	increased	its	portfolio	size	by	£25.1	million	through	a	
growing number of dealer relationships.

Customer deposits grew by 9.5% to close at £436.6 million 
to fund the increased lending balances. The Group continues 
with its conservative funding policy, its lending remaining 
entirely funded by customer deposits, ending the year with a 
loan to deposit ratio of 90% (2012: 75%).

Distributions to shareholders

Capital

The	directors	recommend	the	payment	of	a	final	dividend	
of 47 pence per share which, together with the interim 
dividend of 15 pence per share paid on 20 September 2013, 
represents a total dividend for the year of 62 pence per share 
(2012: 57 pence per share). 

Earnings per share

Detailed disclosures of earnings per ordinary share are shown 
in	note	11	of	the	financial	statements.	Basic	earnings	per	
share reduced by 28% to 78.3p per share (2012: 108.9p), 
due principally to the recognition of the exceptional gain from 
a bargain purchase of £9.8 million in 2012. However, the 
underlying basic earnings per share increased by 33%  
to 118.2p per share (2012: 89.2p per share).

Summarised balance sheet   

Assets 
Loans and advances to banks 
Loans and advances to customers 
Other assets 

Liabilities and equity 
Deposits from customers 
Other liabilities 
Total equity 

2013 
£million 

2012
£million

110.0 
391.0 
24.9 

155.3
297.6
21.7

525.9 

474.6

436.6 
27.7 
61.6 

398.9
19.8
55.9

525.9 

474.6

The Group’s capital management policy is focused on 
optimising shareholder value over the long term. Processes 
exist to ensure that Capital is allocated to derive targeted risk 
adjusted	returns	whilst	ensuring	appropriate	surpluses	are	
held above the minimum regulatory requirements. The Board 
reviews the capital position at every board meeting.

In accordance with the EU’s Capital Requirements Directive 
(CRD) and the required parameters set out in the Prudential 
Regulation Authority Handbook (BIPRU 2.2), the Arbuthnot 
Banking Group’s Internal Capital Adequacy Assessment  
Process	(ICAAP),	of	which	the	Group	is	a	major	component,	 
is embedded in the risk management framework of the Group. 
It	is	subject	to	ongoing	updates	and	revisions	where	
necessary, but as a minimum an annual review is undertaken 
as part of the business planning process. The ICAAP is  
a process which brings together the risk management 
framework	and	the	financial	disciplines	of	business	planning	
and capital management.

Not all material risks can be mitigated by capital, but where 
capital is appropriate the Board has adopted a “Pillar I plus” 
approach to determine the level of capital the Group needs to 
hold. This method takes the Pillar I capital formula calculations 
as a starting point, and then considers whether each of the 
calculations	delivers	a	sufficient	capital	sum	adequate	to	
cover anticipated risks. Where it is considered that the Pillar I 
calculations	do	not	reflect	the	risk,	an	additional	capital	add-on	
in Pillar 2 is applied, as per the Individual Capital Guidance 
(ICG) issued by the Prudential Regulation Authority.

secure trust bank PLc annuaL rePOrt & accOunts 2013Simple, straightforward banking 
  
  
  
 
  
  
 
  
32

Strategic report

L E NdI N G  
Po r T FoL Io 
Co mPo sI T IoN

%

Strategic report - Financial review Continued

The Group’s regulatory capital is divided into:

T i e r  1 		which	comprises	shareholders’	funds	and	non-controlling	interests,	after	deducting	

intangible assets.

T i e r  2  which comprises the collective provision and revaluation reserves. 

The	ICAAP	includes	a	summary	of	the	capital	required	to	mitigate	the	identified	risks	in	its	regulated	
entities and the amount of capital that the group has available. All regulated entities within the Group 
have	complied	with	all	of	the	externally	imposed	capital	requirements	to	which	they	are	subject.

2013

Tier 1 capital 

 £60.1 million 
19.7% of Basel II Risk Weighted Assets

Tier 2 capital 

  £1.9 million

Total capital after deductions 

£58.2 million 

19.1% of Basel II Risk Weighted Assets

  Personal lending 

  Motor finance 

  Retail finance 

  Other  

40.7

29.3

29.3

0.7

2012

  Personal lending 

  Motor finance 

  Retail finance 

  Other  

47.7

30.1

21.6

0.6

Changes relating to the commencement of the implementation of Capital Requirements Directive 
IV (CRD IV) in 2014 will not have a material impact on the capital resources of the Group. 

Principal risks and uncertainties

The Group regards the monitoring and controlling of risks as a fundamental part of the 
management process. Consequently, senior management are involved in the development 
of risk management policies and in monitoring their application. The principal risks inherent in 
the Group’s business are credit, market, liquidity, operational and regulatory risks. A detailed 
description	of	the	risk	management	policies	in	these	areas	is	set	out	in	Note	5	to	the	financial	
statements; however a short description of the risks faced is detailed below. 

Credit risk is the risk that a counterparty will be unable to pay amounts in full, when due. This risk 
is managed through the Group’s internal controls and its credit risk policies as well as through the 
Credit	Committee,	with	significant	exposures	also	being	approved	by	the	Group’s	Risk	Committee.

Market risk as it applies to the Secure Trust Bank Group is primarily limited to interest rate 
risk. This is managed using Group resources with support from the treasury function of the 
Arbuthnot	Banking	Group	which	does	not	take	significant	unmatched	positions	in	any	market	
for	its	own	account.	The	Group	and	Company	have	no	exposures	to	currency	fluctuations.

Liquidity risk is the risk that the Group cannot meet its liabilities as they fall due. The Group 
takes	a	conservative	approach	to	managing	its	liquidity	profile	and	is	primarily	funded	by	
retail customer deposits, placing no reliance on the wholesale lending markets. The loan to 
deposit ratio is typically maintained at a prudent level below 100%. The Assets and Liabilities 
Committee (‘ALCO’), comprising executive directors and senior executives of the Company 
and Group, is the formal body that has responsibility for liquidity risk management. The 
ALCO meets formally on a monthly basis to review liquidity risk against set thresholds and 
risk indicators including early warning indicators, liquidity risk tolerance levels and Individual 
Liquidity Adequacy Assessment (ILAA) metrics.

Operational	risk	is	the	risk	that	the	Group	may	be	exposed	to	financial	losses	from	failures	of	
its systems and processes. The Group maintains clear compliance guidelines and provides 
ongoing training to all staff. The Group’s overall approach to managing internal control and 
financial	reporting	is	described	in	the	Corporate	Governance	Statement	in	the	Annual	Report.

Regulatory risk can be split between capital risk and conduct risk. Capital risk is the risk that 
the	Group	will	have	insufficient	capital	resources	to	support	the	business.	The	Group	adopts	a	

secure trust bank PLc annuaL rePOrt & accOunts 2013 
 
Strategic report

33

Neeraj	Kapur
Chief	Financial	Officer

19 March 2014

conservative approach to managing its capital and at least annually assesses the robustness of 
the capital requirements as part of the Arbuthnot Banking Group’s ICAAP, of which the Group 
is	a	major	component.	Stringent	stress	tests	are	performed	to	ensure	that	capital	resources	
are	adequate	over	a	future	three	year	horizon.	Conduct	risk	is	the	risk	that	the	Group	does	not	
comply with regulatory requirements including, for example, the way it conducts its business or 
treats its customers. The Group reviews performance against key customer and conduct risks 
on a monthly basis and seeks feedback from its customers in all its product types.

Funding for Lending Scheme

During the year the Company was admitted to the Funding for Lending Scheme (“FLS”). 
The FLS is a scheme launched by the Bank of England and HM Treasury, designed initially 
to	incentivise	banks	and	building	societies	to	boost	their	lending	to	UK	households	and	non-
financial	companies.	The	FLS	does	this	by	facilitating	funding	to	banks	and	building	societies	for	
an extended period, at below current market rates, with both the price and quantity of funding 
provided	linked	to	the	institutions’	performance	in	lending	to	the	UK	non-financial	sector.	

The FLS allows participants to borrow UK Treasury Bills from the Bank of England for a period 
of	up	to	four	years	in	exchange	for	eligible	collateral	during	a	defined	drawdown	period.	The	value	
of the UK Treasury Bills lent by the Bank of England is at a discount to the market value of the 
eligible securities which are lent to the Bank of England in return. The amount of discount or 
“haircut” is determined according to the FLS rules, with the level of “haircut” being greater for 
those eligible securities which are perceived as having greater risk.

The price of each institution’s borrowing in the FLS will depend on its volume of lending to 
the real economy during the reference period. For banks or building societies maintaining or 
expanding their lending over that period, the fee will be 0.25% pa on the amount borrowed. 
As banks increase lending, their overall funding costs will fall. For banks or building societies 
whose lending declines, the fee will increase linearly, up to a maximum of 1.5% pa where 
lending decreases by 5% or more.

Under the applicable International Accounting Standard, IAS 39, if a security is lent under an 
agreement to return it to the transferor, as is the case for eligible securities lent by institutions 
to the Bank of England under the FLS, then the security is not derecognised because the 
transferor retains all the risks and rewards of ownership. The UK Treasury Bills borrowed 
from the Bank of England under the FLS are therefore not recognised on the balance sheet 
of	the	institution	as	they	will	not	meet	the	criteria	for	de-recognition	by	the	Bank	of	England.	

At	31	December	2013	the	Company	has	pre-positioned	£43.9	million	of	loans	and	advances	
to customers and £9.9 million of loans and advances to banks with the FLS, which are 
available for use as collateral for the Company’s participation in the scheme. 

Liquidity

One of the Basel committee’s key reforms to develop a more resilient banking sector is 
the	Liquidity	Coverage	Ratio	(LCR).	The	objective	of	the	LCR	is	to	promote	the	short	term	
resilience	of	the	liquidity	risk	profile	of	banks.	It	does	this	by	ensuring	that	banks	have	an	
adequate	stock	of	unencumbered	high-quality	liquid	assets	that	can	be	converted	easily	and	
immediately in private markets into cash to meet their liquidity needs for a 30 calendar day 
liquidity	stress	scenario.	At	31	December	2013,	the	Group	had	significant	headroom	over	the	
minimum	100%	recommendations	due	to	its	significant	stock	of	high	quality	liquid	assets,	 
in the form of Bank of England Treasury Bills.

The	Net	Stable	Funding	Ratio	(NSFR)	supplements	the	LCR	and	has	a	time	horizon	of	
one year. It has been developed to provide a sustainable maturity structure of assets 
and	liabilities.	At	31	December	2013,	the	Group	had	an	NSFR	of	114%,	with	significant	
headroom over the minimum requirement of 100%. 

secure trust bank PLc annuaL rePOrt & accOunts 2013Simple, straightforward banking34

board of directors

secure trust bank PLc annuaL rePOrt & accOunts 2013board of directors

35

Board of Directors

1 Henry Angest LLL, Hon.F.UHI – Non-Executive	Chairman

Henry Angest is Chairman and Chief Executive of Arbuthnot Banking Group PLC as well as 
Chairman of Arbuthnot Latham & Co., Limited. He gained extensive national and international 
experience as an executive of The Dow Chemical Company and Dow Banking Corporation. He was 
Chairman of the Banking Committee of the London Investment Banking Association and a director of 
the Institute of Directors. He is a Past Master of the Worshipful Company of International Bankers.

5

7

4

3

1

6

2

2 Paul Lynam ACIB, AMCT, Fifs – Chief	Executive	Officer

Paul	Lynam	joined	Secure	Trust	Bank	in	September	2010,	having	spent	22	years	working	for	
NatWest and RBS. He is a Fellow of the ifs University College and an Associate of the Chartered 
Institute of Bankers and the Association of Corporate Treasurers. Paul was the Managing Director, 
Banking, running RBS/NatWest’s SME banking business across the UK and spent four years as 
the	Managing	Director	of	Lombard	North	Central	PLC,	running	the	largest	asset	finance	and	leasing	
business in Europe. 

3 Neeraj Kapur BEng, ACGI, FCA, CF, FCIBS – Chief	Financial	Officer

Neeraj	Kapur	has	over	24	years	financial	services	experience	spent	in	both	the	accounting	and	
banking industries. He is a Chartered Banker, a Fellow of the Institute of Chartered Accountants in 
England	&	Wales,	and	Council	and	Vice	Chair	of	the	ICAEW	Financial	Services	Faculty.	Neeraj	spent	
11	years	working	in	professional	practice	before	joining	RBS	in	2001	and	has	undertaken	a	number	
of	roles	which	included	Chief	Financial	Officer	of	Lombard	North	Central	PLC.

4 Andrew Salmon ACA – Non-Executive	Director

Andrew	Salmon	joined	Arbuthnot	Banking	Group	in	1997	and	is	the	Chief	Operating	Officer	and	
Head of Business Development of Arbuthnot Banking Group PLC. He was previously a director of 
Hambros	Bank	Limited	and	qualified	as	a	Chartered	Accountant	with	KPMG.

5 Paul Marrow ACIB –	Independent	Non-Executive	Director

Paul Marrow has over 40 years banking experience and has over the last decade been responsible 
for the Commercial Banking and Specialist Corporate Banking business divisions of RBS Group in 
the UK. Prior to retiring from RBS in July 2009, Paul was involved in a change programme in the RBS 
UK	banking	business.	Paul	is	currently	the	Chairman	of	JCB	Finance	Limited,	a	joint	venture	between	
J C Bamford Excavators Limited and RBS Group. 

6 Carol Sergeant BA, MBA, CBE – Independent	Non-Executive	Director

Carol Sergeant has extensive banking experience gained over a 38 year career with the Bank of 
England, the Financial Services Authority (which she helped to set up) and latterly as the Chief Risk 
Officer	and	a	member	of	the	Group	Executive	Committee	of	Lloyds	Banking	Group	PLC.	Carol	holds	
a	BA	from	Cambridge	University	and	an	MBA	from	the	CASS	Business	School.	Carol	is	a	non-executive	
director of Danske Bank and Martin Currie Holdings Limited and is the Chairman of the UK whistle 
blowing charity Public Concern at Work.

7 Jeremy Kaye FCIS – Company Secretary

The Rt Hon Lord Forsyth of Drumlean PC Kt –	Independent	Non-Executive	Director*

Michael Forsyth is a director of J&J Denholm, Chairman of Hyperion Insurance Group, and former 
Deputy Chairman of JP Morgan UK and Evercore Partners International. He was appointed to the Privy 
Council	in	1995,	knighted	in	1997,	and	joined	the	House	of	Lords	in	1999.	He	was	a	member	of	the	
House of Commons for 14 years and served in Government for 10 years, latterly as a Cabinet Minster. 

*Michael	Forsyth	was	appointed	to	the	Board	on	1	March	2014,	after	the	financial	year	end.

secure trust bank PLc annuaL rePOrt & accOunts 2013Simple, straightforward banking36

directors’ report

Directors’ report

Report and financial statements

Future developments

The	directors	submit	their	report	and	the	audited	financial	
statements of Secure Trust Bank PLC (“the Company”) for  
the year ended 31 December 2013. “The Group” includes  
the Company and its subsidiaries.

The separate Strategic Report as well as the Chairman’s 
Statement and Chief Executive’s Statement contain a fair 
review of and likely future trends and factors that might affect 
the development, performance and position of the Group.

Principal activities and review

Share capital 

The principal activity of the Group is retail banking. A strategic 
review in accordance with section 414C of the Companies Act 
2006 forming part of this report is set out in the Strategic Report.

Results and dividend

The results for the year are shown on page 46. The Group 
profit	for	the	year	after	taxation	attributed	to	equity	holders	of	
the parent company amounted to £12.3 million (2012: £15.5 
million).	An	analysis	of	the	movement	in	profit	after	taxation	
between the current and preceding year is contained in the 
Financial Review on pages 30 and 31.

The	directors	recommend	the	payment	of	a	final	dividend	
of 47 pence per share which, together with the interim 
dividend of 15 pence per share paid on 20 September 2013, 
represents a total dividend for the year of 62 pence per share 
(2012:	57	pence	per	share).	The	final	dividend,	if	approved	
by members at the Annual General Meeting, will be paid on 
9 May 2014 to shareholders on the register at the close of 
business on 11 April 2014.

Acquisitions during the year

On 2 January 2013 the Company acquired the issued share 
capital of V12 Finance Group Limited, which along with its 
wholly owned subsidiaries V12 Retail Finance Limited and V12 
Personal Finance Limited provide retail point of sale loans, 
for a cash consideration of £3.5 million and funding to enable 
£7.0 million of subordinated debt to be redeemed and £28.1 
million	of	bank	finance	to	be	repaid.

On 15 January 2013 the Company’s subsidiary, Debt Managers 
(Services) Limited (“DMS”), acquired the trade and certain 
assets from Debt Managers Holdings Limited, Debt Managers 
(AB) Limited and Debt Managers Limited. DMS collects debt 
on behalf of a range of clients including banks and utility 
companies. The company acquired the trade and assets for an 
initial cash payment of £0.4 million paid on completion of the 
transaction. In addition, deferred consideration of £0.1 million 
was paid by DMS one year after completion on the business 
achieving certain performance criteria. 

At the Annual General Meeting shareholders will be asked to 
approve	two	Ordinary	and	one	Special	Resolution.	The	first	
Ordinary Resolution seeks to give directors general authority to 
allot shares up to 5% of the Company’s existing ordinary share 
capital during the period expiring on 31 May 2015, or if earlier 
on the conclusion of the next Annual General Meeting of the 
Company. The directors have no present intention of issuing 
any shares and will not issue shares which would effectively 
change the control of the Company without the prior approval 
of shareholders in general meeting.

The Special Resolution renews the authority of the directors to 
make market purchases of shares not exceeding 10% of the 
existing share capital. The directors will keep the position under 
review in order to maximise the Company’s resources in the best 
interests of shareholders.

Remuneration

The second Ordinary Resolution gives the Company authority 
to make bonus payments to executive directors or senior 
managers not exceeding two times the annual basic salary 
of the director or senior manager if required by forthcoming 
regulation. It is the practice of the Company to pay fair and 
reasonable salaries and to reward exceptional performance 
under a bonus scheme. 

Substantial shareholders

As at 19 March 2014 the Company was aware of the following 
substantial holdings in its issued ordinary share capital: 

Percentage of issued 

Ordinary shares 

ordinary share capital

Arbuthnot Banking
Group PLC 
Ruffer LLP 
Unicorn Asset 
Management Limited 
Cazenove	Capital	
Management Limited 
Miton Group plc 

 10,486,205 
 680,967 

 607,275  

 590,905 
 540,000 

 67.0%
 4.4%

 3.9%

 3.8%
 3.5%

secure trust bank PLc annuaL rePOrt & accOunts 2013 
 
 
directors’ report

37

Directors and their share interests

The	directors	of	the	Company	are	Henry	Angest,	Lord	Forsyth	of	Drumlean,	Neeraj	Kapur,	
Paul Lynam, Paul Marrow, Andrew Salmon and Carol Sergeant. With the exception of Lord 
Forsyth of Drumlean, who was appointed on 1 March 2014, all the directors served on the 
Board	throughout	the	financial	year	and	up	to	the	date	of	signing	these	financial	statements.	
Biographical information about each director is shown on page 35.

Lord Forsyth and Carol Sergeant, who retires under Article 82 of the Articles of Association, 
offer	themselves	for	election	or	re-election	as	appropriate.	Neither	director	has	a	service	
agreement with the Company.

Mr Angest, Mr Lynam and Mr Salmon are directors of the ultimate parent company 
Arbuthnot Banking Group PLC and their interests in the share capital and share options of 
group companies are shown in the Directors’ Report of that company.

According to the information kept under Section 3 of the Disclosure and Transparency 
Rules 2006, the interests of the directors and their families in the ordinary 40p shares of the 
Company at the dates shown were as follows:

N Kapur 
P A Lynam 
P Marrow 
A A Salmon 
C F Sergeant 

At 1 January 2013 

the year 

and 19 March 2014

Acquired during 

At 31 December 2013 

1,000  
8,800  
5,440  
7,500  
6,600  

 –  
310  
 –  
 –  
 –  

1,000 
9,110 
5,440 
7,500 
6,600 

On 2 November 2011, Mr Lynam and Mr Salmon were both granted an option to subscribe 
between 2 November 2014 and 1 November 2021 for 141,666 ordinary 40p shares in the 
Company at 720 pence a share, as well as an option to subscribe between 2 November 2016 
and 1 November 2021 for 141,667 ordinary 40p shares in the Company at 720 pence a share.

On 2 November 2011, Mr Kapur was granted an option to subscribe between 2 November 
2014 and 1 November 2021 for 35,416 ordinary 40p shares in the Company at 720 pence  
a share, as well as an option to subscribe between 2 November 2016 and 1 November 2021 
for 35,417 ordinary 40p shares in the Company at 720 pence a share.

During	2013	the	Share	Option	Scheme	was	modified	to	become	equity-settled	rather	than	
cash-settled	(see	note	25).

Apart from the interests disclosed above, no director was interested at any time during the 
year in the share capital of Group companies.

Board Committees

The	report	of	the	Remuneration	Committee	on	pages	42	to	43	will	be	the	subject	of	an	
Ordinary Resolution at the Annual General Meeting.

Information on the Audit, Nomination and Risk Committees is included in the Corporate 
Governance statement on pages 40 to 41.

secure trust bank PLc annuaL rePOrt & accOunts 2013Simple, straightforward banking 
 
 
38

directors’ report

Directors’ report Continued

Employment policies and equal opportunities

Going concern

The Group is an inclusive and equal opportunities employer 
that relies on HR specialists to ensure compliance with all 
applicable laws governing employment practices and to advise 
on all HR policies and practices, including recruitment and 
selection, training and career development, and promotion 
and retirement. Group policies seek to create a workplace 
that has an open atmosphere of trust, honesty and respect. 
Harassment or discrimination of any kind is not tolerated. This 
principle applies to all aspects of employment from recruitment 
and promotion, through to termination and all other terms and 
conditions of employment.

Employee communications and involvement

The Group has processes in place for communicating with its 
employees. Employee communications include information 
about	the	performance	of	the	Group,	on	major	matters	
affecting their work, employment or workplace and to 
encourage them to get involved in social or community events. 
These communications aim to achieve a common awareness 
for	all	employees	of	the	financial	and	economic	factors	
affecting the performance of the Group.

In assessing the Group as a going concern, the directors 
have given consideration to the factors likely to affect its 
future	performance	and	development,	the	Group’s	financial	
position and the principal risks and uncertainties facing the 
Group, including the Group’s exposure to credit, liquidity and 
market risk and the mechanisms for dealing with these risks. 
The Group uses various short and medium term forecasts to 
monitor future regulatory compliance and these include stress 
testing assumptions to identify the headroom on regulatory 
compliance measures.

The	directors	are	satisfied	that	the	Company	and	the	Group	
have adequate resources to continue to operate for the 
foreseeable future as going concerns. For this reason they 
continue to adopt the going concern basis in preparing these 
financial	statements.

Annual General Meeting

The next Annual General Meeting of the Company will be held 
on 7 May 2014. 

The Notice of Meeting is included on pages 95 and 96.

Political donations

By order of the Board

The Group made no political donations during the year (2012: nil).

J R Kaye
Secretary

19 March 2014

Post balance sheet events

There are no post balance sheet events.

Auditor

Following a review of their corporate structure, our auditor, 
KPMG Audit Plc, has instigated an orderly wind down of 
business, with future audit work being undertaken by KPMG 
LLP. The Board has decided to put KPMG LLP forward to be 
appointed as auditor and a resolution for its appointment will 
be proposed to the forthcoming Annual General Meeting of 
the Company. There is no difference in liability terms between 
KPMG Audit Plc and KPMG LLP.

Each	director	in	office	at	the	date	of	this	Directors’	Report	
confirms	that	so	far	as	the	director	is	aware,	there	is	no	
relevant audit information of which the Company’s auditor is 
unaware and each director has taken all the steps that they 
ought to have taken as a director to make themselves aware 
of any relevant audit information and to establish that the 
Company’s auditor is aware of that information.

secure trust bank PLc annuaL rePOrt & accOunts 2013directors’ responsibility statement

39

Directors’ responsibility statement

The directors are responsible for preparing the Annual Report and the Group and parent 
company	financial	statements	in	accordance	with	applicable	law	and	regulations.

Company	law	requires	the	directors	to	prepare	Group	and	parent	company	financial	
statements	for	each	financial	year.	As	required	by	the	AIM	Rules	of	the	London	Stock	
Exchange	they	are	required	to	prepare	the	group	financial	statements	in	accordance	with	
IFRSs as adopted by the EU and applicable law and have elected to prepare the parent 
company	financial	statements	on	the	same	basis.

Under	company	law	the	directors	must	not	approve	the	financial	statements	unless	they	
are	satisfied	that	they	give	a	true	and	fair	view	of	the	state	of	affairs	of	the	Group	and	parent	
company	and	of	their	profit	or	loss	for	that	period.	In	preparing	each	of	the	Group	and	parent	
company	financial	statements,	the	directors	are	required	to:

•	 select suitable accounting policies and then apply them consistently;

•	 make	judgements	and	estimates	that	are	reasonable	and	prudent;

•	

•	

 state whether they have been prepared in accordance with IFRSs as adopted by the EU; 
and

	prepare	the	financial	statements	on	the	going	concern	basis	unless	it	is	inappropriate	to	
presume that the Group and the parent company will continue in business.

The	directors	are	responsible	for	keeping	adequate	accounting	records	that	are	sufficient	to	
show and explain the parent company’s transactions and disclose with reasonable accuracy 
at	any	time	the	financial	position	of	the	parent	company	and	enable	them	to	ensure	that	its	
financial	statements	comply	with	the	Companies	Act	2006.	They	have	general	responsibility	
for taking such steps as are reasonably open to them to safeguard the assets of the Group 
and to prevent and detect fraud and other irregularities.

The directors have decided to prepare voluntarily a Directors’ Remuneration Report in 
accordance	with	Schedule	8	to	The	Large	and	Medium-sized	Companies	and	Groups	
(Accounts and Reports) Regulations 2008 made under the Companies Act 2006, as if those 
requirements were to apply to the Company. The directors have also decided to prepare 
voluntarily a Corporate Governance statement as if the Company were required to comply 
with the Listing Rules and the Disclosure Rules and Transparency Rules of the Financial 
Conduct Authority and the Prudential Regulation Authority in relation to those matters. 

The	directors	are	responsible	for	the	maintenance	and	integrity	of	the	corporate	and	financial	
information included on the Company’s website. Legislation in the UK governing the preparation 
and	dissemination	of	financial	statements	may	differ	from	legislation	in	other	jurisdictions.

On behalf of the Board

Paul Lynam
Director

19 March 2014

secure trust bank PLc annuaL rePOrt & accOunts 2013Simple, straightforward banking40

Corporate Governance statement

Corporate Governance statement 

AIM companies are not required to comply with  
The UK Corporate Governance Code. Nevertheless,  
the Board endorses the principles of openness, integrity  
and accountability which underlie good corporate  
governance and intends to take into account the provisions  
of The UK Corporate Governance Code in so far as they  
are	appropriate	to	the	Group’s	size	and	circumstances.	

The Board

The Group was led and controlled by an effective Board of 
Directors	which	comprises	Henry	Angest	(Non-Executive	
Chairman),	Paul	Lynam	(Chief	Executive	Officer),	Neeraj	
Kapur	(Chief	Financial	Officer),	and	three	other	non-executive	
directors. Under the Company’s Articles and pursuant to 
the relationship agreement in place between the Company 
and Arbuthnot Banking Group PLC (“ABG”), one third of the 
directors will be appointed by ABG, one third of the directors 
will	be	full-time	executive	directors,	and	one	third	of	the	
directors will be independent directors.

The Board meets regularly throughout the year. Substantive 
agenda	items	have	briefing	papers,	which	are	circulated	in	a	
timely manner before each meeting. The Board will ensure 
that	it	is	satisfied	that	it	is	supplied	with	all	the	information	that	
it requires and requests, in a form and of a quality to enable 
it	to	fulfil	its	duties.	The	Company	Secretary	is	responsible	
for ensuring that Board processes and procedures are 
appropriately followed and support effective decision making. 
All directors have access to the Company Secretary’s advice 
and services and there is an agreed procedure for directors to 
obtain independent professional advice in the course of their 
duties, if necessary, at the Company’s expense. The Board 
has delegated certain of its responsibilities to committees, 
which are summarised below. Each of these committees  
has written terms of reference. 

Audit Committee

Membership	of	the	Audit	Committee	is	limited	to	non-
executive directors and the current Audit Committee 
comprises Paul Marrow as Chairman, Andrew Salmon and 
Carol Sergeant.

The primary responsibilities of the Audit Committee are 
to review arrangements established by the directors 
for	compliance	with	regulatory	and	financial	reporting	
requirements, monitor the integrity of the Group and subsidiary 
statutory accounts, oversee the work of external auditors, 
monitor and review the scope, results and effectiveness of 
the Company’s internal audit function and liaise with the Audit 
Committee of ABG. 

The Audit Committee’s responsibilities include reviewing 
the Group’s system of internal control and the process 
for evaluating and monitoring risk. The Committee also 
considers	any	other	matters	which	might	have	a	financial	
impact on the Company, including the Group’s arrangement 
by	which	staff	may,	in	confidence,	raise	concerns	about	
possible	improprieties	in	matters	of	financial	reporting	or	other	
matters. The Audit Committee has the authority to obtain any 
information it requires from any employee or external party, 
and at least once a year will meet with the Company’s external 
auditors and internal audit function without any executive 
directors being present. 

The Committee also reviews the appointment, terms of 
engagement	and	objectivity	of	the	external	auditors,	including	
the	level	of	non-audit	services	provided,	and	ensures	that	
there is an appropriate audit relationship. The Audit Committee 
provides a forum for discussing with the Group’s external 
auditors their report on the annual accounts.

Risk Committee

The Risk Committee is chaired by Andrew Salmon.  
Other members are Paul Lynam and Paul Marrow. 

The primary responsibilities of the Risk Committee are 
to	approve	specific	risk	policies	for	the	Company	and	its	
subsidiaries, approve trading positions in excess of the 
limits set by the management of the Group, oversee the 
development, implementation and maintenance of the Group’s 
overall risk management framework and its risk appetite, 
strategy, principles and policies, oversee the Group’s risk 
exposures, risk/return and proposed improvements to the 
Group’s risk management framework, oversee adherence to 
Group risk principles, policies and standards, and at all times 
act in adherence with and with regard to the risk principles, 
policies and standards adopted by ABG and keep ABG 
regularly informed of any risk issues or breaches faced by  
the Group which may affect the ABG Group.

Remuneration Committee

Details of the Remuneration Committee and directors’ 
remuneration are set out in the separate Remuneration report.

Nomination Committee

The Nomination Committee is chaired by Henry Angest and  
its other members are Paul Marrow and Carol Sergeant. 

The primary responsibilities of the Nomination Committee 
are to review the number of directors and the balance 
between executive and independent directors, recommend 

secure trust bank PLc annuaL rePOrt & accOunts 2013Corporate Governance statement

41

new independent director and executive director appointments to the board and the 
length	of	term	for	which	a	non-executive	director	may	be	expected	to	serve,	and	have	
regard to provisions of the Relationship Agreement when performing its duties. Before a 
Board appointment is made the skills, knowledge and experience required for a particular 
appointment are evaluated. The Nomination Committee also follows the ICSA Guidance  
on Terms of Reference for Nomination Committees.

Shareholder Communications

The Company maintains a regular dialogue with its shareholders and makes full use of the 
Annual General Meeting and any other General Meetings to communicate with investors. 

The Company aims to present a balanced and understandable assessment in all its 
reports to shareholders, its regulators and the wider public. Key announcements and other 
information can be found at www.securetrustbank.com.

Internal control and financial reporting

The Board of Directors has overall responsibility for the Group’s system of internal control 
and for reviewing its effectiveness. Such a system is designed to manage rather than 
eliminate	risk	of	failure	to	achieve	business	objectives	and	can	only	provide	reasonable	but	
not absolute assurance against the risk of material misstatement or loss. 

The directors and senior management of the Group have formally adopted a Group Risk 
and Controls Policy which sets out the Board’s attitude to risk and internal control. Key 
risks	identified	by	the	directors	are	formally	reviewed	and	assessed	at	least	once	a	year	
by	the	Board.	Key	business	risks	are	also	identified,	evaluated	and	managed	by	operating	
management on an ongoing basis. The Board also receives regular reports on any risk 
matters	that	need	to	be	brought	to	its	attention.	Significant	risks	identified	in	connection	with	
the	development	of	new	activities	are	subject	to	consideration	by	the	Board.	

The effectiveness of the internal control system is reviewed regularly by the Board and the 
Audit Committee, which also receives reports of reviews undertaken by the internal audit 
function which is outsourced to EY. The Audit Committee also receives reports from the 
external auditors, KPMG Audit Plc, which include details of internal control matters that they 
have	identified.	Certain	aspects	of	the	system	of	internal	control	are	also	subject	to	regulatory	
supervision, the results of which are monitored closely by the Board.

From	January	2014,	the	Group	has	established	its	own	Internal	Audit	function	reflecting	the	
continuing business investment in risk mitigation and compliance processes. EY will continue 
to be engaged in both an audit and advisory capacity and will provide support in areas 
requiring	specific	subject	matter	expertise.

secure trust bank PLc annuaL rePOrt & accOunts 2013Simple, straightforward banking42

remuneration report

Remuneration report

Remuneration Committee

Directors’ Service Contracts

Mr Lynam and Mr Kapur each have service contracts 
terminable at any time on 12 months’ notice in writing by 
either party. Mr Marrow and Mrs Sergeant have service 
contracts terminable at any time on 3 months’ notice in 
writing by either party. Mr Angest and Mr Salmon have service 
contracts with Arbuthnot Banking Group and their details are 
disclosed	in	the	financial	statements	of	that	Company.

Share Option Scheme

On 17 October 2011 the Company established The Secure 
Trust Bank Share Option Scheme which is administered by the 
Remuneration Committee. Details of the options granted to 
directors of the Company can be found in the Directors’ Report 
on pages 36 to 38.

The market price for each ordinary share at the year end was 
2,925p. The highest and lowest market price for each ordinary 
share during the year was 1,570p and 2,925p.

A detailed description of the Share Option Scheme, including 
Scheme	Conditions,	is	contained	in	Note	25	of	the	financial	
statements.

Directors’ emoluments

This part of the remuneration report is audited information

Salary and fee payments  
(including bonuses and  
benefits	in	kind)	
Pension contributions 

2013 

£000 

2012 

£000

1,427		
60  

1,487  

1,252	
60 

1,312 

Membership	of	the	Remuneration	Committee	is	limited	to	non-
executive directors. The present members of the Committee are 
Henry Angest, Chairman, Paul Marrow and Carol Sergeant. 

The Committee has responsibility for producing 
recommendations on the overall remuneration policy for 
directors and for setting the remuneration of individual 
executive directors, both for review by the Board. 
Remuneration is set having regard to any roles that may be 
performed by such directors as directors of any other Group 
companies in the corporate Group of which the Company 
forms a part. The Committee applies the Company’s 
remuneration policy and monitors its implementation, reviews 
the Directors’ Remuneration Report, considers and if thought 
fit	awards	any	incentives	to	be	offered	under	the	Share	
Option	Scheme	and	pension	arrangements,	subject	to	the	
achievement	of	specific	criteria.	The	Remuneration	Committee	
also follows the ICSA Guidance on Terms of Reference for 
Remuneration Committees. Members of the Committee do 
not vote on their own remunerations. 

Remuneration Policy

The Remuneration Committee determines the remuneration 
of	individual	directors	having	regard	to	the	size	and	nature	
of the business; the importance of attracting, retaining and 
motivating management of the appropriate calibre without 
paying more than is necessary for this purpose; remuneration 
data for comparable positions; the need to align the interests 
of executives with those of shareholders; and an appropriate 
balance between current remuneration and longer term 
performance–related rewards. The remuneration package can 
comprise	a	combination	of	basic	annual	salary	and	benefits	
(including pension), a discretionary annual bonus award related 
to the Committee’s assessment of the contribution made 
by the executive during the year and longer term incentives, 
including	executive	share	options.	Pension	benefits	take	the	
form of annual contributions paid by the Company to individual 
money purchase schemes. The Remuneration Committee 
reviews salary levels each year based on the performance of 
the	Group	during	the	preceding	financial	period.	This	review	
does not necessarily lead to increases in salary levels. During 
2013 the Group implemented all the provisions required under 
the Prudential Regulation Authority’s Remuneration Code. 
The Group and its subsidiaries are all considered to be Tier III 
institutions,	due	to	the	size	of	their	relevant	total	assets.

secure trust bank PLc annuaL rePOrt & accOunts 2013 
  
  
remuneration report

43

Total
2012

£000

319 
870 
78 
45 

Salary/  
fees	

Bonus	

Benefits	

Pension	

£000 

£000 

£000 

£000 

Total 
2013 

£000 

N Kapur 
P Lynam 
P Marrow 
C Sergeant 

184  
475  
83  
45  

100  
500  
 –  
 –  

787  

600  

19  
21  
 –  
 –  

40  

25  
35  
 –  
 –  

328  
1,031  
83  
45  

60  

1,487  

1,312 

The emoluments of Mr Angest and Mr Salmon are paid by Arbuthnot Banking Group PLC and 
disclosed	in	the	Arbuthnot	Banking	Group	PLC	consolidated	financial	statements.	The	cost	of	the	
provision of the services of Mr Angest and Mr Salmon of £60,000 and £45,000 respectively, have 
been recharged to the Company in accordance with the Services and Relationship Agreements 
created at the time of the IPO (2012: £60,000 and £45,000 respectively).

The emoluments of the highest paid director were £1,031,000 for the year ended  
31 December 2013 (2012: £870,000), including contributions made to a money purchase 
scheme of £35,000 (2012: £35,000).

Retirement	benefit	contributions	are	being	paid	for	two	directors	who	served	during	2013 	
(2012: 2).

Henry Angest
Chairman of the  
Remuneration Committee 

19 March 2014

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44

Independent Auditor’s report

Independent Auditor’s report

T O T H E M E M B E R S O F  SE C U R E  TR U S T  BA N K  P L C

We	have	audited	the	financial	statements	of	Secure	Trust 	
Bank PLC for the year ended 31 December 2013 set out 
on	pages	46	to	93.	The	financial	reporting	framework	that 	
has been applied in their preparation is applicable law and 
International Financial Reporting Standards (IFRSs) as 
adopted by the EU and, as regards the parent company 
financial	statements,	as	applied	in	accordance	with	the 	
provisions of the Companies Act 2006.

Scope of the audit of the financial statements

A	description	of	the	scope	of	an	audit	of	financial	statements	
is provided on the Financial Reporting Council’s website at  
www.frc.org.uk/auditscopeukprivate. 

Opinion on financial statements

In our opinion:

In	addition	to	our	audit	of	the	financial	statements,	the	
directors have engaged us to audit the information in the 
Directors’ Remuneration Report that is described as having 
been audited, which the directors have decided to prepare 
(in addition to that required to be prepared) as if the company 
were required to comply with the requirements of Schedule 
8	to	The	Large	and	Medium-sized	Companies	and	Groups	
(Accounts and Reports) Regulations 2008 (SI 2008 No. 410) 
made under the Companies Act 2006.

•	

•	

•	

This report is made solely to the company’s members, as 
a body, in accordance with Chapter 3 of Part 16 of the 
Companies Act 2006 and, in respect of the separate opinion 
in relation to the Directors’ Remuneration Report and reporting 
on corporate governance, on terms that have been agreed. 
Our audit work has been undertaken so that we might state 
to the company’s members those matters we are required 
to state to them in an auditor’s report and, in respect of the 
separate opinion in relation to the Directors’ Remuneration 
Report, those matters that we have agreed to state to them 
in our report, and for no other purpose. To the fullest extent 
permitted by law, we do not accept or assume responsibility  
to anyone other than the company and the company’s 
members, as a body, for our audit work, for this report,  
or for the opinions we have formed.

Respective responsibilities of directors and auditor

As explained more fully in the Directors’ Responsibilities 
Statement set out on page 39, the directors are responsible 
for	the	preparation	of	the	financial	statements	and 	 
for	being	satisfied	that	they	give	a	true	and	fair	view. 	 
Our responsibility is to audit, and express an opinion on,  
the	financial	statements	in	accordance	with	applicable	law 	
and International Standards on Auditing (UK and Ireland). 
Those standards require us to comply with the Auditing 
Practices Board’s Ethical Standards for Auditors.

	the	financial	statements	give	a	true	and	fair	view	of	the	
state of the group’s and of the parent company’s affairs as 
at	31	December	2013	and	of	the	group’s	profit	for	the	year	
then ended;

	the	group	financial	statements	have	been	properly	
prepared in accordance with IFRSs as adopted by the EU;

	the	parent	company	financial	statements	have	been	
properly prepared in accordance with IFRSs as adopted 
by the EU and as applied in accordance with the 
provisions of the Companies Act 2006;

•	

	the	financial	statements	have	been	prepared	in	accordance	
with the requirements of the Companies Act 2006.

Opinion on other matters prescribed by the Companies 
Act 2006 and under the terms of our engagement

In our opinion:

•	

•	

 the part of the Directors’ Remuneration Report which we 
were engaged to audit has been properly prepared in 
accordance	with	Schedule	8	to	The	Large	and	Medium-
sized	Companies	and	Groups	(Accounts	and	Reports)	
Regulations 2008 made under the Companies Act 2006, 
as if those requirements were to apply to the company; 
and

 the information given in the Strategic Report and the 
Directors’	Report	for	the	financial	year	for	which	the	
financial	statements	are	prepared	is	consistent	with	the	
financial	statements.	

secure trust bank PLc annuaL rePOrt & accOunts 2013Matters on which we are required to report by exception

We have nothing to report in respect of the following:

Under the Companies Act 2006 and under the terms of our engagement we are required to 
report to you if, in our opinion:

•	

•	

  adequate accounting records have not been kept by the parent company, or returns 
adequate for our audit have not been received from branches not visited by us; or

	the	parent	company	financial	statements	and	the	part	of	the	Directors’	Remuneration	
Report which we were engaged to audit are not in agreement with the accounting 
records and returns; or

•	

	certain	disclosures	of	directors’	remuneration	specified	by	law	are	not	made;	or

•	

 we have not received all the information and explanations we require for our audit.

Independent Auditor’s report

45

Richard Gabbertas 
(Senior Statutory Auditor)
for and on behalf of KPMG 
Audit Plc, Statutory Auditor

Chartered Accountants

One Snowhill
Snow Hill Queensway
Birmingham B4 6GH

19 March 2014

secure trust bank PLc annuaL rePOrt & accOunts 2013Simple, straightforward banking46

Consolidated statement of comprehensive income

Interest receivable and similar income 
Interest expense and similar charges 

Net interest income 

Fee and commission income 
Fee and commission expense 

Net fee and commission income 

Operating income 

Impairment losses on loans and advances 
Gain from a bargain purchase 
Other income 
Costs arising from acquisitions 
Operating expenses 

Profit before income tax 
Income tax expense 

Profit for the year 

Other comprehensive income, net of income tax 
Cash flow hedging reserve 
– Effective portion of changes in fair value 

Other comprehensive income for the year, net of income tax 

Total comprehensive income for the year 

Profit attributable to: 

Equity holders of the Group 

Total comprehensive income attributable to: 

Equity holders of the Group 

Earnings per share for profit attributable to the  
equity holders of the Group during the year 
(expressed in pence per share) 
Basic earnings per share 

Diluted earnings per share 

Year ended  
31 December 
2013 
£million 

Year ended 
31 December 
2012 
£million

73.8  
(12.9) 

60.9  

22.7  
(4.6) 

18.1  

79.0  

(15.6) 
0.4  
 –  
(0.9) 
(45.8) 

17.1  
(4.8) 

12.3  

 –  

 –  

12.3  

12.3  

12.3  

78.3 

76.7 

44.9 
(10.5)

34.4 

15.8 
(3.2)

12.6 

47.0 

(8.9)
9.8 
0.1 
(1.4)
(29.4)

17.2 
(1.7)

15.5 

(0.1)

(0.1)

15.4 

15.5 

15.4 

108.9

108.9

Note 

7 

30 

8 

10 

11 

11 

The notes on pages 53 to 93 are an integral part of these consolidated financial statements 

Financial statementssecure trust bank PLc rePOrt & accOunts 2013 
  
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
  
  
 
  
  
  
  
  
 
  
  
  
 
  
  
  
 
  
  
 
47

Consolidated statement of financial position

ASSETS 
Loans and advances to banks 
Loans and advances to customers 
Property, plant and equipment 
Intangible assets 
Deferred tax assets 
Other assets 

Total assets 

LIABILITIES AND EQUITY 
Liabilities 
Deposits from banks 
Deposits from customers 
Current tax liabilities 
Deferred tax liabilities 
Other liabilities 

Total liabilities 

Equity attributable to owners of the parent 
Share capital 
Share premium 
Retained earnings 
Cash flow hedging reserve 
Revaluation reserve 

Total equity 

Total liabilities and equity 

Note 

12 
13 
17 
15 
22 
19 

20 

22 
21 

24 

At 
31 December 
2013 
£million 

At 
31 December 
2012 
£million

110.0 
391.0 
5.0 
9.9 
1.9 
8.1 

525.9 

0.1 
436.6 
1.4 
0.4 
25.8 

464.3 

6.3 
28.2 
27.3 
(0.4) 
0.2 

61.6 

525.9 

155.3
297.6
5.4
5.2
5.1
6.0

474.6

– 
398.9
0.3
1.2
18.3

418.7

6.3
28.2
21.7
(0.4)
0.1

55.9

474.6

The financial statements on pages 46 to 93 were approved by the Board of Directors on 19 March 2014 and were signed on its behalf 
by:

P Lynam 
Chief Executive Officer

N Kapur 
Chief Financial Officer

The notes on pages 53 to 93 are an integral part of these consolidated financial statements 

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48

Company statement of financial position

ASSETS 
Loans and advances to banks 
Loans and advances to customers 
Property, plant and equipment 
Intangible assets 
Investments 
Deferred tax assets 
Other assets 

Total assets 

LIABILITIES AND EQUITY 
Liabilities 
Deposits from banks 
Deposits from customers 
Current tax liabilities 
Other liabilities 

Total liabilities 

Equity attributable to owners of the parent 
Share capital 
Share premium 
Retained earnings 
Cash flow hedging reserve 

Total equity 

Total liabilities and equity 

Note 

12 
13 
17 
15 
16 
22 
19 

20 

21 

24 

At 
31 December 
2013 
£million 

At 
31 December 
2012 
£million

108.5 
283.9 
0.5 
0.9 
3.7 
0.8 
101.0 

499.3 

0.1 
436.6 
0.2 
15.5 

452.4 

6.3 
28.2 
12.8 
(0.4) 

46.9 

499.3 

153.6
197.5
1.0
0.8
– 
0.6
98.1

451.6

– 
398.9
0.3
8.7

407.9

6.3
28.2
9.6
(0.4)

43.7

451.6

The Company has elected to take the exemption under section 408 of the Companies Act 2006 not to present the parent company 
profit and loss account. The profit for the parent company for the year is presented in the Company Statement of Changes in Equity.

The financial statements on pages 46 to 93 were approved by the Board of Directors on 19 March 2014 and were signed on its behalf 
by:

P Lynam 
Chief Executive Officer

N Kapur 
Chief Financial Officer

Registered number: 00541132

The notes on pages 53 to 93 are an integral part of these consolidated financial statements

Financial statementssecure trust bank PLc rePOrt & accOunts 2013 
 
 
 
  
  
  
  
  
 
  
  
  
 
  
  
 
  
  
  
  
  
 
  
  
  
  
  
49

Consolidated statement of changes in equity

Balance at 1 January 2012 

5.7  

9.5  

0.1  

(0.3) 

8.8  

23.8 

Share  
capital 
£million 

Share 
premium 
£million 

Revaluation 
reserve 
£million 

Cash flow 
hedging 
reserve 
£million 

Retained 
earnings 
£million 

Total 
£million

Total comprehensive income for the period 
Profit for 2012 

Other comprehensive income, net of income tax 
Cash flow hedging reserve 
 – Effective portion of changes in fair value 

Total other comprehensive income 

Total comprehensive income for the period 

Transactions with owners, recorded directly in equity 
Contributions by and distributions to owners 
Dividends 
Credit for share based payments 
Issue of ordinary shares 
Transaction costs on issue of shares 

Total contributions by and distributions to owners 

Balance at 31 December 2012 

Total comprehensive income for the period 
Profit for 2013 

Other comprehensive income, net of income tax 
Revaluation reserve 
– Amount transferred to profit and loss 

Total other comprehensive income 

Total comprehensive income for the period 

Transactions with owners, recorded directly in equity 
Contributions by and distributions to owners 
Dividends 
Charge for share based payments 

Total contributions by and distributions to owners 

 –  

 –  

 –  

 –  

15.5  

15.5 

 –  

 –  

 –  

 –  
 –  
0.6  
 –  

0.6  

6.3  

 –  

 –  

 –  

 –  
 –  
19.4  
(0.7) 

18.7  

28.2  

 –  

 –  

 –  

 –  
 –  
 –  
 –  

 –  

(0.1) 

(0.1) 

(0.1) 

 –  

 –  

15.5  

 –  
 –  
 –  
 –  

 –  

(2.5) 
(0.1) 
 –  
 –  

(2.6) 

0.1  

(0.4) 

21.7  

(0.1)

(0.1)

15.4 

(2.5)
(0.1)
20.0 
(0.7)

16.7 

55.9 

 –  

 –  

 –  

 –  

12.3  

12.3 

 –  

 –  

 –  

 –  
 –  

 –  

 –  

 –  

 –  

 –  
 –  

 –  

0.1  

0.1  

0.1  

 –  
 –  

 –  

 –  

 –  

 –  

 –  
 –  

 –  

(0.1) 

(0.1) 

12.2  

(9.1) 
2.5  

(6.6) 

27.3  

 – 

 – 

12.3 

(9.1)
2.5 

(6.6)

61.6 

Balance at 31 December 2013 

6.3  

28.2  

0.2  

(0.4) 

The notes on pages 53 to 93 are an integral part of these consolidated financial statements

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50

Company statement of changes in equity

Balance at 1 January 2012 

5.7  

9.5  

(0.3) 

6.7  

21.6 

Share 
capital 
£million 

Share 
premium 
£million 

Cash flow 
hedging 
reserve 
£million 

Retained 
earnings 
£million 

Total 
£million

Total comprehensive income for the period 
Profit for 2012 

Other comprehensive income, net of income tax 
Cash flow hedging reserve 
 – Effective portion of changes in fair value 

Total other comprehensive income 

Total comprehensive income for the period 

Transactions with owners, recorded directly in equity 
Contributions by and distributions to owners 
Dividends 
Credit for share based payments 
Issue of ordinary shares 
Transaction costs on issue of shares 

Total contributions by and distributions to owners 

Balance at 1 January 2013 

Total comprehensive income for the period 
Profit for 2013 

Total comprehensive income for the period 

Transactions with owners, recorded directly in equity 
Contributions by and distributions to owners 
Dividends 
Charge for share based payments 

Total contributions by and distributions to owners 

 –  

 –  

 –  

5.5  

5.5 

 –  

 –  

 –  

 –  
 –  
0.6  
 –  

0.6  

6.3  

 –  

 –  

 –  
 –  

 –  

 –  

 –  

 –  

 –  
 –  
19.4  
(0.7) 

18.7  

28.2  

 –  

 –  

 –  
 –  

 –  

(0.1) 

(0.1) 

(0.1) 

 –  
 –  
 –  
 –  

 –  

(0.4) 

 –  

 –  

 –  
 –  

 –  

 –  

 –  

5.5  

(2.5) 
(0.1) 
 –  
 –  

(2.6) 

9.6  

9.8  

9.8  

(9.1) 
2.5  

(6.6) 

12.8  

(0.1)

(0.1)

5.4 

(2.5)
(0.1)
20.0 
(0.7)

16.7 

43.7 

9.8 

9.8 

(9.1)
2.5 

(6.6)

46.9 

Balance at 31 December 2013 

6.3  

28.2  

(0.4) 

The notes on pages 53 to 93 are an integral part of these consolidated financial statements 

Financial statementssecure trust bank PLc rePOrt & accOunts 2013 
 
 
 
 
 
  
  
  
  
  
 
  
  
  
  
 
  
  
  
  
 
  
  
  
  
 
  
  
  
  
 
  
  
  
  
 
  
  
  
  
 
  
  
  
  
 
51

Year ended  
31 December 
2013 
£million 

Year ended 
31 December 
2012 
£million

12.3  

4.8  
0.6  
2.4  
(0.4) 
15.6  
2.5  

37.8  

 –  
41.3  
(76.1) 
(0.6) 
0.1  
37.7  
5.5  
(2.5) 

43.2 

(36.9) 
1.6  
(3.9) 
(0.4) 
(0.7) 
0.3  
1.9  

(38.1) 

 –  
 –  
(9.1) 

(9.1) 

(4.0) 
94.0  

90.0 

15.5 

1.7 
0.6 
0.9 
(9.8)
8.9 
(0.1)

17.7 

0.1 
(41.3)
(80.8)
4.5 
 – 
126.8 
6.7 
(1.4)

32.3 

(71.6)
1.0 
 – 
(0.6)
(0.3)
 – 
 – 

(71.5)

(3.0)
19.3 
(2.6)

13.7 

(25.5)
119.5 

94.0 

Consolidated statement of cash flows

Note 

17 
15 
30 

Cash flows from operating activities 
Profit for the year 

Adjustments for: 
Income tax expense 
Depreciation of property, plant and equipment 
Amortisation of intangible assets 
Gain from a bargain purchase 
Impairment losses on loans and advances 
Share based compensation 

Cash flows from operating profits before changes in operating assets and liabilities 
Changes in operating assets and liabilities: 
– net decrease in derivative financial instruments 
– net decrease/(increase) in loans and advances to banks 
– net increase in loans and advances to customers 
– net (increase)/decrease in other assets 
– net increase in deposits from banks 
– net increase in amounts due to customers 
– net increase in other liabilities 
Income tax paid 

Net cash inflow from operating activities 

Cash flows from investing activities 
Borrowings repaid on acquisition of subsidiary undertakings 
Cash acquired on purchase of subsidiary undertakings 
Purchase of subsidiary undertakings 
Purchase of property, plant and equipment 
Purchase of computer software 
Proceeds from sale of property, plant and equipment 
Proceeds from sale of computer software 

Net cash from investing activities 

Cash flows from financing activities 
Net decrease in subordinated loans 
Net inflow on issue of share capital 
Dividends paid 

Net cash used in financing activities 

Net decrease in cash and cash equivalents 
Cash and cash equivalents at 1 January 

Cash and cash equivalents at 31 December 

29, 30 
29, 30 
29, 30 
17 
15 

26 

The notes on pages 53 to 93 are an integral part of these consolidated financial statements 

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52

Company statement of cash flows

Note 

17 
15 

Cash flows from operating activities 
Profit for the year 

Adjustments for: 
Income tax expense 
Depreciation of property, plant and equipment 
Amortisation of intangible assets 
Provisions against amounts due from customers 
Share based compensation 

Cash flows from operating profits before changes in operating assets and liabilities 
Changes in operating assets and liabilities: 
– net decrease in derivative financial instruments 
– net decrease/(increase) in loans and advances to banks 
– net increase in loans and advances to customers 
– net decrease/(increase) in other assets 
– net increase in deposits from banks 
– net increase in amounts due to customers 
– net increase in other liabilities 
Income tax paid 

Net cash inflow from operating activities 

Cash flows from investing activities 
Borrowings repaid on acquisition of subsidiary undertaking 
Purchase of subsidiary undertakings 
Purchase of property, plant and equipment 
Purchase of computer software 
Proceeds from sale of property, plant and equipment 

Net cash from investing activities 

Cash flows from financing activities 
Decrease in subordinated loans 
Net inflow on issue of share capital 
Dividends paid 

Net cash used in financing activities 

Net decrease in cash and cash equivalents 
Cash and cash equivalents at 1 January 

Cash and cash equivalents at 31 December 

29, 30 
16 
17 
15 

26 

Year ended  
31 December 
2013 
£million 

Year ended 
31 December 
2012 
£million

9.8  

3.0  
0.3  
0.3  
9.6  
2.5  

25.5  

 –  
41.3  
(96.0) 
34.0  
0.1  
37.7  
6.0  
(2.5) 

46.1 

(36.9) 
(3.7) 
(0.2) 
(0.4) 
0.4  

(40.8) 

 –  
 –  
(9.1) 

(9.1) 

(3.8) 
92.3  

88.5 

5.5 

1.4 
0.4 
0.1 
6.2 
(0.1)

13.5 

0.1 
(41.3)
(66.1)
(3.0)
 – 
126.8 
2.7 
(1.1)

31.6 

(71.6)
 – 
(0.6)
(0.3)
 – 

(72.5)

(3.0)
19.3 
(2.6)

13.7 

(27.2)
119.5 

92.3 

The notes on pages 53 to 93 are an integral part of these consolidated financial statements 

Financial statementssecure trust bank PLc rePOrt & accOunts 2013 
  
 
 
  
  
  
  
  
 
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
  
  
  
  
  
 
  
  
  
  
 
  
  
  
  
  
  
53

Notes to the consolidated financial statements 

1. Accounting policies

The principal accounting policies applied in the preparation of these consolidated financial statements are set out below. These policies 
have been consistently applied to all the years presented, unless otherwise stated.

1.1 Reporting entity

Secure Trust Bank PLC is a company incorporated in the United Kingdom (referred to as “the Company”). The registered address of 
the Company is One Arleston Way, Solihull, West Midlands, B90 4LH. The consolidated financial statements of the Company as at and 
for the year ended 31 December 2013 comprise Secure Trust Bank PLC and its subsidiaries (together referred to as “the Group” and 
individually as “subsidiaries”). The Group is primarily involved in banking and financial services.

1.2 Basis of presentation

The Group’s consolidated financial statements and the Company’s financial statements have been prepared in accordance with 
International Financial Reporting Standards (IFRSs as adopted or early adopted by the Group and endorsed by the EU) and the 
Companies Act 2006 applicable to companies reporting under IFRS. They have been prepared under the historical cost convention,  
as modified by the revaluation of land and buildings and financial instruments at fair value through profit or loss. The consolidated 
financial statements are presented in pounds sterling, which is the Group’s functional and presentational currency.

The preparation of financial statements in conformity with IFRS requires the use of certain critical accounting estimates. It also requires 
management to exercise its judgement in the process of applying the Group’s accounting policies. The areas involving a higher degree 
of judgement or complexity, or areas where assumptions and estimates are significant to the consolidated financial statements, are 
disclosed in note 2.

The directors have assessed, in the light of current and anticipated economic conditions, the Group’s ability to continue as a going 
concern. The directors confirm they are satisfied that the Company and the Group have adequate resources to continue in business  
for the foreseeable future. For this reason, they continue to adopt the ‘going concern’ basis for preparing accounts.

The consolidated financial statements were authorised for issue by the Board of Directors on 19 March 2014.

a) Standards, interpretations and amendments effective in 2013 or which have been early adopted and are relevant to the Group

•  IFRS 7 (Revised), ‘Disclosures – Offsetting Financial Assets and Financial Liabilities’ (effective 1 January 2013). The revised standard 
amends the required disclosures to include information that will enable users of an entity’s financial statements to evaluate the effect 
or potential effect of netting arrangements, including rights of set-off associated with the entity’s recognised financial assets and 
recognised financial liabilities, on the entity’s financial position.

•  IFRS 13, ‘Fair Value Measurement’ (effective 1 January 2013). This standard replaces the existing guidance on fair value 

measurement in different IFRSs with a single definition of fair value, a framework for measuring fair values and disclosures about 
fair value measurements. This standard applies to assets, liabilities and an entity’s own equity instruments that, under other IFRSs, 
are required or permitted to be measured at fair value or when disclosure of fair value is provided. Fair value is defined as the price 
that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the 
measurement date.

•  Improvements to IFRSs. Sets out minor improvements to IFRS standards as part of the annual improvement process.

The above changes did not have any material impact on the financial statements.

b)  Standards, amendments and interpretations to existing standards applicable to the Group that are not yet effective and have not 

been early adopted by the Group

The following standards and amendments to existing standards have been published and are mandatory for the Group’s accounting 
periods beginning on or after 1 January 2014 or later periods, but the Group has not early adopted them:

•  IFRS 10, ‘Consolidated Financial Statements’ and IAS 27 (Revised), ‘Separate Financial Statements’ (effective 1 January 2014). IFRS 
10 supersedes IAS 27 and SIC-12, and provides a single model to be applied in the control analysis for all investees. There are some 
minor clarifications in IAS 27, and the requirements of IAS 28 and IAS 31 have been incorporated into IAS 27.

secure trust bank PLc rePOrt & accOunts 2013Simple, straightforward bankingFinancial statements54

Notes to the consolidated financial statements Continued

1.2 Basis of presentation continued

•  IFRS 11, ‘Joint Arrangements’ (effective 1 January 2014). This standard replaces the existing accounting for subsidiaries and joint 

ventures (now joint arrangements) and removes the choice of equity or proportionate accounting for jointly controlled entities, as was 
the case under IAS 31.

•  IFRS 12, ‘Disclosure of Interests in Other Entities’ (effective 1 January 2014). This standard replaces the existing accounting for 

subsidiaries and joint ventures (now joint arrangements) and contains the disclosure requirements for entities that have interests in 
subsidiaries, joint arrangements, associates and/or unconsolidated structured entities.

•  IAS 32 (Revised), ‘Offsetting Financial Assets and Financial Liabilities’ (effective 1 January 2014). This standard was amended to 

clarify the offsetting criteria, specifically when an entity currently has a legal right of set off; and when gross settlement is equivalent 
to net settlement.

•  IAS 36 (Revised), ‘Impairment of Assets’ (effective 1 January 2014). This relates to the recoverable amounts disclosure for non-
financial assets. The amendment reverses the unintended requirement in IFRS 13 ‘Fair Value Measurement’ to disclose the 
recoverable amount of every cash-generating unit to which significant goodwill or intangible assets with indefinite lives have 
been allocated. Under the amendments, recoverable amount is required to be disclosed only when an impairment loss has been 
recognised or reversed. 1

•  IFRIC 21, ‘Levies’ (effective 1 January 2014). The interpretation defines a levy as an outflow from an entity imposed by a government 

in accordance with legislation. That levy is recognised as a liability when, and only when, the triggering event specified in the 
legislation occurs. See note 21. 1

The above standards are unlikely to have a material impact on the Group.

•  IFRS 9 ‘Financial instruments’ (effective from 1 January 2017). Phase one of this standard deals with the classification and 

measurement of financial assets and will replace IAS 39. The requirements of this standard represent a significant change from the 
existing requirements in IAS 39. The standard contains two primary measurement categories for financial assets: amortised cost and 
fair value. The standard eliminates the existing IAS 39 categories of ‘held to maturity’, ‘available for sale’ and ‘loans and receivables’. 
The potential effect of phase one of this standard is currently being evaluated but it is not expected to have a pervasive impact on the 
Group’s financial statements, due to the nature of the Group’s operations. Further development phases for IFRS 9 are scheduled to 
cover key areas such as impairment and hedge accounting. The impact of these future developments is likely to be material to the 
Group once it becomes effective.1

1 These standards and interpretations have not yet been endorsed by the EU.

1.3 Consolidation

Subsidiaries
Subsidiaries are all entities over which the Group has the power to govern the financial and operating policies, generally accompanying 
a shareholding of more than one-half of the voting rights. The existence and effect of potential voting rights that are currently exercisable 
or convertible are considered when assessing whether the Group controls another entity. Subsidiaries are fully consolidated from the 
date on which control is transferred to the Group. They are de-consolidated from the date that control ceases.

The purchase method of accounting is used to account for the acquisition of subsidiaries by the Group. The cost of an acquisition is 
measured as the fair value of the assets given, equity instruments issued and liabilities incurred or assumed at the date of exchange plus 
costs directly attributable to the acquisition. Identifiable assets acquired and liabilities and contingent liabilities assumed in a business 
combination are measured initially at their fair values at the acquisition date, irrespective of the extent of any non-controlling interest.  
The excess of the cost of acquisition over the fair value of the Group’s share of the identifiable net assets acquired is recorded as 
goodwill. If the cost of acquisition is less than the fair value of the net assets of the subsidiary acquired, the difference is recognised 
directly in the Statement of Comprehensive Income.

Inter-company transactions, balances and unrealised gains and losses on transactions between group companies are eliminated. 
Accounting policies of subsidiaries have been changed where necessary to ensure consistency with the policies adopted by the Group.

Financial statementssecure trust bank PLc rePOrt & accOunts 201355

1.4 Interest income and expense

Interest income and expense are recognised in the Statement of Comprehensive Income for all instruments measured at amortised cost 
and held to maturity using the effective interest method. 

The effective interest method calculates the amortised cost of a financial asset or a financial liability and allocates the interest income 
or interest expense over the relevant period. The effective interest rate is the rate that discounts estimated future cash payments or 
receipts through the expected life of the financial instrument or, when appropriate, a shorter period to the net carrying amount of the 
financial asset or financial liability. When calculating the effective interest rate, the Group takes into account all contractual terms of the 
financial instrument but does not consider future credit losses. The calculation includes all fees paid or received between parties to  
the contract that are an integral part of the effective interest rate, transaction costs and all other premiums or discounts.

Once a financial asset or a group of similar financial assets has been written down as a result of an impairment loss, interest income  
is recognised using the rate of interest used to discount the future cash flows for the purpose of measuring the impairment loss.

1.5 Net fee and commission income

Fees and commissions which are not considered integral to the effective interest rate are generally recognised on an accruals basis 
when the service has been provided. Fees and commissions income consists principally of weekly and monthly fees from the One 
Bill and Current Account products, arrears fees in the Everyday Loans business along with associated insurance commissions and 
commissions earned on debt collection activities in the Debt Managers business. Fees and commissions expense consists primarily  
of referral fees and broker commission.

1.6 Financial assets and financial liabilities

The Group classifies its financial assets at fair value through profit or loss or as loans and receivables and classifies its financial liabilities 
as other financial liabilities. Management determines the classification of its investments at initial recognition. A financial asset or financial 
liability is measured initially at fair value. At inception transaction costs that are directly attributable to its acquisition or issue, for an item not 
at fair value through profit or loss, is added to the fair value of the financial asset and deducted from the fair value of the financial liability. 

(a) Financial assets at fair value through profit or loss 
This category comprises interest rate caps. All caps at 31 December 2013 are in qualifying hedge relationships. These cash flow hedges 
are used to hedge against fluctuations in future cash flows from interest rate movements on variable rate customer deposits. On initial 
purchase the derivative is valued at fair value and then the effective portion of the change in the fair value of the hedging instrument is 
recognised in equity (cash flow hedging reserve) until the gain or loss on the hedged item is realised, when it is amortised; the ineffective 
portion of the hedging instrument is recognised in the Statement of Comprehensive Income immediately. Fair values are based on 
quoted market prices in active markets and where these are not available, using valuation techniques such as discounted cashflow 
models (See also 1.7).

(b) Loans and receivables
Loans and receivables are non-derivative financial assets with fixed or determinable payments that are not quoted in an active market. 
They arise when the Group provides money, goods or services directly to a debtor with no intention of trading the receivable. Loans are 
recognised when the funds are advanced to customers. Loans and receivables are carried at amortised cost using the effective interest 
method (see below).

(c) Other financial liabilities
Other financial liabilities are non-derivative financial liabilities with fixed or determinable payments. Other financial liabilities are recognised 
when cash is received from the depositors. Other financial liabilities are carried at amortised cost using the effective interest method. 
The fair value of other liabilities repayable on demand is assumed to be the amount payable on demand at the Statement of Financial 
Position date.

secure trust bank PLc rePOrt & accOunts 2013Simple, straightforward bankingFinancial statements56

Notes to the consolidated financial statements Continued

1.6 Financial assets and financial liabilities continued

Derecognition
Financial assets are derecognised when the rights to receive cash flows from the financial assets have expired or where the Group 
has transferred substantially all of the risks and rewards of ownership. In transactions in which the Group neither retains nor transfers 
substantially all the risks and rewards of ownership of a financial asset and it retains control over the asset, the Group continues to 
recognise the asset to the extent of its continuing involvement, determined by the extent to which it is exposed to changes in the 
value of the transferred asset. There have not been any instances where assets have only been partially derecognised. The Group 
derecognises a financial liability when its contractual obligations are discharged, cancelled or expire.

Amortised cost measurement
The amortised cost of a financial asset or financial liability is the amount at which the financial asset or financial liability is measured 
at initial recognition, minus principal payments, plus or minus the cumulative amortisation using the effective interest method of any 
difference between the initial amount recognised and the maturity amount, minus any reduction for impairment.

Fair value measurement
Fair value is the amount for which an asset could be exchanged, or a liability settled, between knowledgeable, willing parties in an arm’s 
length transaction on the measurement date. The fair value of assets and liabilities traded in active markets are based on current bid 
and offer prices respectively. If the market is not active the Group establishes a fair value by using appropriate valuation techniques. 
These include the use of recent arm’s length transactions, reference to other instruments that are substantially the same for which 
market observable prices exist, net present value and discounted cash flow analysis.

1.7 Hedge accounting – cash flow hedges

On initial designation of the hedge, the Group formally documents the relationship between the hedging instruments and the hedged 
items, including the risk management objective and strategy in undertaking the hedge, together with the method that will be used to 
assess the effectiveness of the hedging relationship. The Group makes an assessment, both at the inception of the hedge relationship 
as well as on an ongoing basis, as to whether the hedging instruments are expected to be highly effective in offsetting the changes in 
the fair value or cash flows of the respective hedged items during the period for which the hedge is designated, and whether the actual 
results of each hedge are within a range of 80-125%. The Group makes an assessment for a cash flow hedge of a forecast transaction, 
as to whether the forecast transaction is highly probable to occur and presents an exposure to variations in cash flows that could 
ultimately affect profit or loss.

If a hedging derivative expires or is sold, terminated, or exchanged, or the hedge no longer meets the criteria for cash flow hedge 
accounting, or the hedge designation is revoked, then hedge accounting is discontinued prospectively. In a discontinued hedge of a 
forecast transaction the cumulative amount recognised in other comprehensive income from the period when the hedge was effective is 
reclassified from equity to profit or loss as a reclassification adjustment when the forecast transaction occurs and affects profit or loss.  
If the forecast transaction is no longer expected to occur, then the balance in other comprehensive income is reclassified immediately  
to profit or loss as a reclassification adjustment.

1.8 Offsetting financial instruments

Financial assets and liabilities are offset and the net amount reported in the Statement of Financial Position when there is a legally 
enforceable right to offset the recognised amounts and there is an intention to settle on a net basis, or realise the asset and settle the 
liability simultaneously.

Financial statementssecure trust bank PLc rePOrt & accOunts 201357

1.9 Impairment of financial assets

Assets carried at amortised cost
On an ongoing basis the Group assesses whether there is objective evidence that a financial asset or group of financial assets is 
impaired. Objective evidence is the occurrence of a loss event, after the initial recognition of the asset, that impacts on the estimated 
future cash flows of the financial asset or group of financial assets, and can be reliably estimated.

The criteria that the Group uses to determine that there is objective evidence of an impairment loss include, but are not limited to,  
the following:

•  Delinquency in contractual payments of principal or interest;

•  Cash flow difficulties experienced by the borrower; and

•  Initiation of bankruptcy proceedings.

If there is objective evidence that an impairment loss on loans and receivables carried at amortised cost has been incurred, the 
amount of the loss is measured as the difference between the asset’s carrying amount and the present value of estimated future cash 
flows discounted at the financial asset’s original effective interest rate. The carrying amount of the asset is reduced through the use 
of an allowance account and the amount of the loss is recognised in the Statement of Comprehensive Income. If a loan or held-to-
maturity investment has a variable interest rate, the discount rate for measuring any impairment loss is the current effective interest rate 
determined under the contract.

The Group considers evidence of impairment for loans and advances at both a specific asset and collective level. All individually 
significant loans and advances are assessed for specific impairment. Those found not to be specifically impaired are then collectively 
assessed for any impairment that has been incurred but not yet identified. In assessing collective impairment the Group uses historical 
trends of the probability of default, the timing of recoveries and the amount of loss incurred, adjusted for management’s judgement as  
to whether current economic and credit conditions are such that the actual losses are likely to be significantly different to historic trends.

When a loan is uncollectible, it is written off against the related provision for loan impairment. Such loans are written off after all the 
necessary procedures have been completed and the amount of the loss has been determined. Subsequent recoveries of amounts 
previously written off decrease the amount of the provision for loan impairment in the Statement of Comprehensive Income.

1.10 Intangible assets

(a) Goodwill arising on business combinations
Goodwill represents the excess of the cost of the acquisition over the fair value of the Group’s share of the net identifiable assets 
acquired at the date of acquisition. Goodwill is held at cost less accumulated impairment losses and is deemed to have an infinite life. 

The Group reviews the goodwill for impairment at least annually or when events or changes in economic circumstances indicate that 
impairment may have taken place. Impairment losses are recognised in the Statement of Comprehensive Income if the carrying amount 
exceeds the recoverable amounts. 

(b) Computer software
Acquired computer software licences are capitalised on the basis of the costs incurred to acquire and bring to use the specific software. 
These costs are amortised on the basis of the expected useful lives, which are between three to ten years.

Costs associated with developing or maintaining computer software programs are recognised as an expense as incurred unless it is 
probable that the expenditure will enable the asset to generate future economic benefits in excess of its originally assessed standard  
of performance.

secure trust bank PLc rePOrt & accOunts 2013Simple, straightforward bankingFinancial statements58

Notes to the consolidated financial statements Continued

1.10 Intangible assets continued

(c) Other intangibles
The acquisition of subsidiaries is accounted for in accordance with IFRS 3 ‘Business Combinations’, which requires the recognition  
of the identifiable assets acquired and liabilities assumed at their acquisition date fair values. As part of this process, it is necessary  
to recognise certain intangible assets which are separately identifiable and which are not included on the acquiree’s balance sheet. 

The intangible assets recognised as part of the Everyday Loans and V12 Finance Group acquisitions have been recorded at fair value 
and are being amortised over their expected useful lives, which are between five and ten years, apart from Everyday Loans broker 
relationships, which are being amortised over three years.

1.11 Property, plant and equipment

Property is held at historic cost as modified by revaluation less depreciation. The Group has elected under IAS 16.31 to measure its 
property at fair value. Revaluations are kept up to date such that the carrying amount does not differ materially from its fair value as 
required by IAS 16.34. Revaluation of assets and any subsequent disposal are addressed through the revaluation reserve and any 
changes are transferred to retained earnings.

Plant and equipment is stated at historical cost less depreciation. Historical cost includes expenditure that is directly attributable to the 
acquisition of the items. Depreciation is calculated using the straight-line method to allocate their cost to their residual values over their 
estimated useful lives, which are subject to regular review:

Land 

Freehold buildings 

not depreciated

50 years

Leasehold improvements 

shorter of life of lease or 7 years

Computer equipment 

Other equipment 

3 to 5 years

5 to 10 years

Gains and losses on disposals are determined by comparing proceeds with carrying amounts. These are included in the Statement  
of Comprehensive Income.

1.12 Leases

(a) As a lessor
Assets leased to customers under agreements which transfer substantially all the risks and rewards of ownership, with or without 
ultimate legal title, are classified as finance leases. When assets are held subject to finance leases, the present value of the lease 
payments is recognised as a receivable. The difference between the gross receivable and the present value of the receivable is 
recognised as unearned finance income. Lease income is recognised over the term of the lease using the net investment method,  
which reflects a constant periodic rate of return.

(b) As a lessee
Rentals made under operating leases are recognised in the Statement of Comprehensive Income on a straight line basis over the term 
of the lease.

1.13 Cash and cash equivalents

For the purposes of the Statement of Cash Flows, cash and cash equivalents comprise cash in hand and demand deposits, and 
cash equivalents comprise highly liquid investments which are convertible into cash with an insignificant risk of changes in value with 
a maturity of three months or less at the date of acquisition, including certain loans and advances to banks and building societies and 
short-term highly liquid debt securities.

Financial statementssecure trust bank PLc rePOrt & accOunts 201359

1.14 Employee benefits

(a) Post-retirement obligations
The Group contributes to defined contribution schemes and to individual defined contribution schemes for the benefit of certain employees. 
The schemes are funded through payments to insurance companies or trustee-administered funds at the contribution rates agreed 
with individual employees. The Group has no further payment obligations once the contributions have been paid. The contributions are 
recognised as an employee benefit expense when they are due. Prepaid contributions are recognised as an asset to the extent that  
a cash refund or a reduction in the future payments is available. There are no post-retirement benefits other than pensions.

(b) Share-based compensation
The fair value of equity settled share-based payment awards are calculated at grant date and recognised over the period in which the 
employees become unconditionally entitled to the awards (the vesting period). The amount is recognised as personnel expenses in the profit 
and loss, with a corresponding increase in equity. The Group adopts a Black-Scholes valuation model in calculating the fair value of the share 
options as adjusted for an attrition rate of members of the scheme and a probability of pay-out reflecting the risk of not meeting the terms of 
the scheme over the vesting period. The number of share options that are expected to vest are reviewed at least annually.

The fair value of cash settled share-based payments is recognised as personnel expenses in the profit or loss with a corresponding increase in 
liabilities over the vesting period. The liability is remeasured at each reporting date and at settlement date based on the fair value of the options 
granted, with a corresponding adjustment to personnel expenses.

When share-based payments are changed from cash settled to equity settled and there is no change in the fair value of the replacement 
award, it is seen as a modification to the terms and conditions on which the equity instruments were granted and is not seen as the settlement 
and replacement of the instruments. Accordingly, the liability in the Statement of Financial Position is reclassified to equity and the prospective 
charge to the profit or loss from the modification reflects the spreading of the initial grant date fair value of the award over the remaining vesting 
period in line with the policy on equity settled awards.

1.15 Share issue costs

Incremental costs directly attributable to the issue of an equity instrument are deducted from the initial measurement of the equity 
instruments. Costs associated with the listing of shares are expensed immediately.

1.16 Income taxation

Current income tax which is payable on taxable profits is recognised as an expense in the period in which the profits arise. 

Deferred tax is provided in full on temporary differences arising between the tax bases of assets and liabilities and their carrying amounts 
in the consolidated financial statements. Deferred tax is determined using tax rates (and laws) that have been enacted or substantially 
enacted by the Statement of Financial Position date and are expected to apply when the related deferred tax asset is realised or the 
deferred tax liability is settled.

Deferred tax assets are recognised where it is probable that future taxable profits will be available against which the temporary 
differences can be utilised.

1.17 Dividends

Dividends on ordinary shares are recognised in equity in the period in which they are approved.

1.18 Significant items

Items which are material by both size and nature (i.e. outside of the normal operating activities of the Group) are treated as significant 
items and disclosed separately on the face of the Statement of Comprehensive Income. The separate reporting of these items helps to 
provide an indication of the Group’s underlying business performance.

secure trust bank PLc rePOrt & accOunts 2013Simple, straightforward bankingFinancial statements60

Notes to the consolidated financial statements Continued

1.19 Funding for Lending Scheme

Under the applicable International Accounting Standard, IAS 39, if a security is lent under an agreement to return it to the transferor, as 
is the case for eligible securities lent by institutions to the Bank of England under the FLS, then the security is not derecognised because 
the transferor retains all the risks and rewards of ownership. The UK Treasury Bills borrowed from the Bank of England under the FLS are 
therefore not recognised on the balance sheet of the institution as they will not meet the criteria for derecognition by the Bank of England. 

2. Critical judgements and estimates

The Group makes certain judgements and estimates which affect the reported amounts of assets and liabilities. Critical judgements 
and the assumptions used in calculating estimates are continually evaluated and are based on historical experience and other factors, 
including expectations of future events that are believed to be reasonable under the circumstances.

2.1 Impairment losses on loans and advances

The Group reviews its loan portfolios to assess impairment at least on a half-yearly basis. The basis for evaluating impairment losses is 
described in accounting policy 1.9. In determining whether an impairment loss should be recorded in the Statement of Comprehensive 
Income, the Group makes judgements as to whether there is any observable data indicating that there is a measurable decrease in 
the estimated future cash flows from a portfolio of loans before the decrease can be identified with an individual loan in that portfolio. 
This evidence may include observable data indicating that there has been an adverse change in the payment status of borrowers in a 
group, or national or local economic conditions that correlate with defaults on assets in the Group. Loans and advances are identified 
as impaired by taking account of the age of the debt’s delinquency and the product type. The impairment provision is calculated by 
applying a percentage rate to the balance of different ages and categories of impaired debt. The methodology and assumptions used 
for estimating both the amount and timing of future cash flows are reviewed regularly to reduce any differences between loss estimates 
and actual loss experience.

Where financial assets are individually evaluated for impairment, management uses their best estimates in calculating the net present 
value of future cash flows. Management has to make judgements on the financial position of the counterparty and the net realisable 
value of collateral (where held), in determining the expected future cash flows. 

In assessing collective impairment the Group uses historical trends of the probability of default, the timing of recoveries and the amount 
of loss incurred, adjusted for management’s judgement as to whether current economic and credit conditions are such that the actual 
losses are likely to be significantly different to historic trends.

To the extent that the default rates differ from those estimated by 10%, the allowance for impairment on loans and advances would 
change by an estimated £2.6 million.

2.2 Acquisition accounting

The Group recognises identifiable assets and liabilities at their acquisition date fair values. The exercise of attributing a fair value to the 
balance sheet of the acquired entity requires the use of a number of assumptions and estimates, which are documented at the time of 
the acquisition. These fair value adjustments are determined from the estimated future cash flows generated by the assets.

Loans and advances to customers
The methodology of attributing a fair value to loans and advances to customers involves discounting the estimated future cashflows 
using a risk adjusted discount factor. A fair value adjustment is then applied to the carrying value in the Group’s balance sheet.

Intangible assets
Identifying the separately identifiable intangible assets of an acquired company is subjective and based upon discussions with 
management and a review of relevant documentation. During the current and prior years the acquisition of Everyday Loans and the V12 
Finance Group indicated that there were four separately identifiable intangible assets which met the criteria for separation from goodwill, 
these being Trademarks/Tradenames, Customer Relationships, Broker Relationships and Technology.

Financial statementssecure trust bank PLc rePOrt & accOunts 201361

2.2 Acquisition accounting continued

Trademarks and Tradenames are valued by estimating the fair value of the estimated costs savings resulting from the ownership of 
trade names as opposed to licensing them. Customer Relationships are valued through the application of a discounted cashflow 
methodology to net anticipated renewal revenues. The valuation of Broker Relationships is derived from a costs avoided methodology, 
by reviewing costs incurred on non-broker platforms versus costs which are incurred in broker commission. Technology is valued by the 
market derived royalty rate applied to the related cash flows to arrive at estimated savings resulting from the use of the acquired credit 
decisioning technology. 

2.3 Share Option Scheme valuation

The valuation of the equity-settled share option scheme was determined at the original grant date of 2 November 2011 using 
Black-Scholes valuation models. In the opinion of the directors the terms of the scheme are such that there remain a number of key 
uncertainties to be considered when calculating the probability of pay out, which are set out below. The directors also considered  
the probability of option holder attrition prior to the vesting dates, details of which are also set out below.

Much of the Bank’s lending is in the near and sub-prime categories, with performance of the book heavily influenced by employment 
trends. With the UK economy remaining fragile, the impact of a further downturn would be increasing unemployment, potentially 
causing impairments to rise and new business levels to fall, thereby affecting the bank’s ability to sustain the levels of dividend growth 
required under the terms of the scheme. Depending on the product type, market and customer demographics, the bank’s current 
product range includes expected lifetime losses of between 1% and 20%. 

Uncertainties in the regulatory environment continue, with pressure on the government to further constrain the activities of banks 
following the well reported catalogue of recent issues in the industry. Any tightening of capital requirements will impact on the ability of 
the Company to exploit future market opportunities and furthermore may inhibit its ability to maintain the required growth in distributions.

Taking these into account, the probability of pay out has been judged as 95% for the first tranche of share options (SOS1) which vest  
on 2 November 2014 and 80% for the second tranche of share options (SOS2) which vest on 2 November 2016.

One participant in the share option scheme left the Company during 2012 and was consequently withdrawn from the scheme.  
The directors consider that there is further uncertainty surrounding whether the remaining participants will all still be in situ and eligible 
at the vesting date. The directors have assumed an attrition rate of 8% for the 2014 options and an attrition rate of 15% for the 2016 
options over the scheme period. 

2.4 Average life of lending

IAS 39 requires interest earned from lending to be measured under the effective interest rate method. The effective interest rate is the 
rate that exactly discounts estimated future cash receipts or payments through the expected life of the financial instrument or, when 
appropriate, a shorter period to the net carrying amount of the financial asset.

Management must therefore use judgement to estimate the expected life of each instrument and hence the expected cash flows 
relating to it. The accuracy of the effective interest rate would therefore be affected by unexpected market movements resulting in 
altered customer behaviour, inaccuracies in the models used compared to actual outcomes and incorrect assumptions.

secure trust bank PLc rePOrt & accOunts 2013Simple, straightforward bankingFinancial statements62

Notes to the consolidated financial statements Continued

3. Maturity analysis of consolidated assets and liabilities

The table below shows the contractual maturity analysis of the Group’s assets and liabilities as at 31 December 2013:

At 31 December 2013 

ASSETS 
Loans and advances to banks 
Loans and advances to customers 
Property, plant and equipment 
Intangible assets 
Deferred tax assets 
Other assets 

Total assets 

LIABILITIES 
Deposits from banks 
Deposits from customers 
Current tax liabilities 
Deferred tax liabilities 
Other liabilities 

Total liabilities 

Due within 
one year 
£million 

Due after 
more than 
one year 
£million 

110.0 
162.0 
–  
–  
1.9 
8.1 

282.0 

0.1 
269.4 
1.4 
–  
21.5 

292.4 

–  
229.0 
5.0 
9.9 
–  
–  

243.9 

–  
167.2 
–  
0.4 
4.3 

171.9 

The table below shows the contractual maturity analysis of the Group’s assets and liabilities as at 31 December 2012:

At 31 December 2012 

ASSETS 
Loans and advances to banks 
Loans and advances to customers 
Property, plant and equipment 
Intangible assets 
Deferred tax assets 
Other assets 

Total assets 

LIABILITIES 
Deposits from customers 
Current tax liabilities 
Deferred tax liabilities 
Other liabilities 

Total liabilities 

Due within 
one year 
£million 

Due after 
more than 
one year 
£million 

155.3 
105.6 
–  
–  
–  
6.0 

266.9 

268.2 
0.3 
–  
13.8 

282.3 

–  
192.0 
5.4 
5.2 
5.1 
–  

207.7 

130.7 
–  
1.2 
4.5 

136.4 

The directors do not consider that the behavioural maturity is significantly different to the contractual maturity.

Total 
£million

110.0
391.0
5.0
9.9
1.9
8.1

525.9

0.1
436.6
1.4
0.4
25.8

464.3

Total 
£million

155.3
297.6
5.4
5.2
5.1
6.0

474.6

398.9
0.3
1.2
18.3

418.7

Financial statementssecure trust bank PLc rePOrt & accOunts 2013 
 
 
 
 
 
  
  
 
  
  
 
 
 
 
 
 
 
  
  
 
  
  
 
63

Total 
£million

108.5
283.9
0.5
0.9
3.7
0.8
101.0

499.3

0.1
436.6
0.2
15.5

452.4

Total 
£million

153.6
197.5
1.0
0.8
0.6
98.1

451.6

398.9
0.3
8.7

407.9

3. Maturity analysis of consolidated assets and liabilities continued

The table below shows the contractual maturity analysis of the Company’s assets and liabilities as at 31 December 2013:

At 31 December 2013 

ASSETS 
Loans and advances to banks 
Loans and advances to customers 
Property, plant and equipment 
Intangible assets 
Investments 
Deferred tax assets 
Other assets 

Total assets 

LIABILITIES 
Deposits from banks 
Deposits from customers 
Current tax liabilities 
Other liabilities 

Total liabilities 

Due within 
one year 
£million 

Due after 
more than 
one year 
£million 

108.5 
115.9 
–  
–  
–  
–  
101.0 

325.4 

0.1 
269.4 
0.2 
15.5 

285.2 

–  
168.0 
0.5 
0.9 
3.7 
0.8 
–  

173.9 

–  
167.2 
–  
–  

167.2 

The table below shows the contractual maturity analysis of the Company’s assets and liabilities as at 31 December 2012:

At 31 December 2012 

ASSETS 
Loans and advances to banks 
Loans and advances to customers 
Property, plant and equipment 
Intangible assets 
Deferred tax asset 
Other assets 

Total assets 

LIABILITIES 
Deposits from customers 
Current tax liabilities 
Other liabilities 

Total liabilities 

Due within 
one year 
£million 

Due after 
more than 
one year 
£million 

153.6 
65.2 
–  
–  
–  
98.1 

316.9 

268.2 
0.3 
8.7 

277.2 

–  
132.3 
1.0 
0.8 
0.6 
–  

134.7 

130.7 
–  
–  

130.7 

The directors do not consider that the behavioural maturity is significantly different to the contractual maturity.

secure trust bank PLc rePOrt & accOunts 2013Simple, straightforward bankingFinancial statements 
 
 
 
 
 
  
  
 
  
  
 
 
 
 
 
 
 
  
  
 
  
  
 
64

Notes to the consolidated financial statements Continued

4. Classification of financial assets and liabilities

The tables below set out the Group’s financial assets and financial liabilities into the respective classifications:

At 31 December 2013 

Loans and advances to banks 
Loans and advances to customers 

Deposits from banks 
Deposits from customers 

At 31 December 2012 

Loans and advances to banks 
Loans and advances to customers 

Deposits from customers 

Other 
liabilities at 
amortised 
cost 
£million 

 –  
 –  

 –  

Loans and 
receivables 
£million 

110.0  
391.0  

501.0  

 –  
 –  

 –  

0.1  
436.6  

436.7  

Other 
liabilities at 
amortised 
cost 
£million 

 –  
 –  

 –  

Loans and 
receivables 
£million 

155.3  
297.6  

452.9  

 –  

 –  

398.9  

398.9  

The tables below set out the Company’s financial assets and financial liabilities into the respective classifications:

At 31 December 2013 

Loans and advances to banks 
Loans and advances to customers 

Deposits from banks 
Deposits from customers 

Other 
liabilities at 
amortised 
cost 
£million 

 –  
 –  

 –  

Loans and 
receivables 
£million 

108.5 
283.9  

392.4 

 –  
 –  

 –  

0.1  
436.6  

436.7  

Total 
carrying 
amount 
£million 

110.0  
391.0  

501.0  

0.1  
436.6  

436.7 

Total 
carrying 
amount 
£million 

155.3  
297.6  

452.9  

398.9  

398.9  

Total 
carrying 
amount 
£million 

108.5  
283.9  

392.4 

0.1  
436.6  

436.7  

Fair value 
£million

110.0 
391.0 

501.0 

0.1 
436.6 

436.7 

Fair value 
£million

155.3 
297.6 

452.9 

398.9 

398.9 

Fair value 
£million

108.5 
283.9 

392.4 

0.1 
436.6

436.7 

Financial statementssecure trust bank PLc rePOrt & accOunts 2013 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
  
  
65

4. Classification of financial assets and liabilities continued

At 31 December 2012 

Loans and advances to banks 
Loans and advances to customers 

Deposits from customers 

5. Financial risk management

Other 
liabilities at 
amortised 
cost 
£million 

 –  
 –  

 –  

Loans and 
receivables 
£million 

153.6  
197.5  

351.1  

 –  

 –  

398.9  

398.9  

Total 
carrying 
amount 
£million 

153.6  
197.5  

351.1  

398.9  

398.9  

Fair value 
£million

153.6 
197.5 

351.1 

398.9 

398.9 

Strategy
By their nature, the Group’s activities are principally related to the use of financial instruments. The directors and senior management 
of the Group have formally adopted a Risk and Controls Policy which sets out the Board’s attitude to risk and internal controls. Key 
risks identified by the directors are formally reviewed and assessed at least once a year by the Board, in addition to which key business 
risks are identified, evaluated and managed by operating management on an ongoing basis by means of procedures such as physical 
controls, credit and other authorisation limits and segregation of duties. The Board also receives regular reports on any risk matters 
that need to be brought to its attention. Significant risks identified in connection with the development of new activities are subject 
to consideration by the Board. There are budgeting procedures in place and reports are presented regularly to the Board detailing 
the results of each principal business unit, variances against budget and prior year, and other performance data. A more detailed 
description of the risk governance structure is contained in the Corporate Governance Statement on pages 40 to 41.

The principal risks inherent in the Group’s business are credit, market, liquidity and operational risk. 

(a) Credit risk
The Company and Group take on exposure to credit risk, which is the risk that a counterparty will be unable to pay amounts in full when 
due. A formal Credit Risk Policy has been agreed by the Board whilst credit risk is monitored on a monthly basis by the Credit Risk 
Committee which reviews performance of key portfolios including new business volumes, collections performance, provisioning levels 
and provisioning methodology. 

The Group structures the levels of credit risk it undertakes by placing limits on the amount of risk accepted in relation to individual 
borrowers or groups of borrowers. Such risks are monitored on a revolving basis and subject to an annual or more frequent review.  
The limits on the level of credit risk are approved periodically by the Board of Directors and actual exposures against limits monitored daily. 

Impairment provisions are provided for losses that have been incurred at the Statement of Financial Position date. Significant changes 
in the economy could result in losses that are different from those provided for at the Statement of Financial Position date. Management 
therefore carefully manages its exposures to credit risk as they consider this to be the most significant risk to the business. 

Exposure to credit risk is managed through regular analysis of the ability of borrowers and potential borrowers to meet interest and 
capital repayment obligations and by changing these lending limits where appropriate. Exposure to credit risk is also managed in part 
by obtaining collateral. The assets undergo a scoring process to mitigate risk and are monitored by the Board. Disclosures relating to 
arrears on loans and advances to customers are disclosed in note 13.

The Board monitors the ratings of the counterparties in relation to the Group’s loans and advances to banks. Disclosures of these at the 
year end are contained in note 12. There is no direct exposure to the Eurozone and peripheral Eurozone countries.

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66

Notes to the consolidated financial statements Continued

5. Financial risk management continued

Motor finance loans are secured against motor vehicles. Details of the collateral held in respect of these loans are detailed in note 13.

The maximum exposure to credit risk for the Company and the Group was as follows:

Credit risk exposures relating to on-balance sheet assets are as follows: 
Loans and advances to banks 
Loan and advances to customers 
Amounts due from related companies 

Credit risk exposures relating to off-balance sheet assets are as follows: 
Loan commitments 

At 31 December 

 Group 

Company

2013 
£million 

2012 
£million 

2013 
£million 

2012 
£million

110.0 
391.0 
4.1 

155.3 
297.6 
2.0 

108.5 
283.9 
99.9 

153.6
197.5
97.0

6.6 

1.2 

6.6 

0.9

511.7 

456.1 

498.9 

449.0

The above table represents the maximum credit risk exposure (net of impairment) to the Company and Group at 31 December 2013 
and 2012 without taking account of any collateral held or other credit enhancements attached. For on-balance-sheet assets, the 
exposures are based on the net carrying amounts as reported in the Statement of Financial Position.

Forbearance
Secure Trust Bank does not reschedule contractual arrangements where customers default on their repayments. Under its Treating 
Customers Fairly (TCF) policies, however, the Company may offer the customer the option to reduce or defer payments for a short 
period. If the request is granted, the account continues to be monitored in accordance with the Group’s impairment provisioning policy. 
Such debts retain the customer’s normal contractual payment due dates and will be treated the same as any other defaulting cases for 
impairment purposes. Arrears tracking will continue on the account with any impairment charge being based on the original contractual 
due dates for all products.

In June 2012, the Group acquired Everyday Loans whose policy on forbearance is that a customer’s account may be modified to 
assist customers who are in or, have recently overcome, financial difficulties and have demonstrated both the ability and willingness to 
meet the current or modified loan contractual payments. These may be modified by way of a reschedule or deferment of repayments. 
Rescheduling of debts retains the customers’ contractual due dates, whilst the deferment of repayments extends the payment schedule 
up to a maximum of four payments in a twelve month period. As at 31 December 2013 the gross balance of rescheduled loans included 
in the Consolidated Statement of Financial Position was £13.9 million, with an allowance for impairment on these loans of £1.1 million. 
The gross balance of deferred loans was £2.8 million with an allowance for impairment on these of £0.4 million. (31 December 2012: the 
gross balance of rescheduled loans was £12.3 million, with an allowance for impairment of £1.2 million. The gross balance of deferred 
loans was £2.9 million with an allowance for impairment of £0.4 million).

(b) Market risk
Market risks arise from open positions in interest rate and currency products, all of which are exposed to general and specific market 
movements.

Currency risk
The Group and Company have no significant exposures to foreign currencies.

Financial statementssecure trust bank PLc rePOrt & accOunts 2013  
 
  
  
  
  
 
  
  
  
 
67

5. Financial risk management continued

Interest rate risk
Interest rate risk is the potential adverse impact on the Company and Group’s future cash flows from changes in interest rates and 
arises from the differing interest rate risk characteristics of the Company and Group’s assets and liabilities. In particular, fixed rate 
savings and borrowing products expose the Group to the risk that a change in interest rates could cause either a reduction in interest 
income or an increase in interest expense relative to variable rate interest flows. The Group seeks to “match” interest rate risk on either 
side of the Statement of Financial Position. However, this is not a perfect match and interest rate risk is present on money market 
deposits of a fixed rate nature, fixed rate loans and fixed rate savings products. The Group monitors the interest rate mismatch on  
a daily basis in conjunction with liquidity and capital.

The interest rate mismatch is monitored, throughout the maturity bandings of the book on a parallel scenario for 50 and 100 basis 
points movements. The Group consider the 50 and 100 basis points movement to be appropriate for scenario testing given the current 
economic outlook and industry expectations. This typically results in a pre-tax mismatch of £0.2m or less (2012: £0.1m or less) for the 
Company and Group, with the same impact to equity pre-tax. In 2011 the Group put an interest rate cap in place primarily to hedge the 
exposure to cash flow variability from interest rate movements on variable rate customer deposits.

secure trust bank PLc rePOrt & accOunts 2013Simple, straightforward bankingFinancial statements68

Notes to the consolidated financial statements Continued

5. Financial risk management continued

Interest rate sensitivity gap
The following tables summarise the re-pricing periods for the assets and liabilities in the Company and Group, including derivative 
financial instruments which are principally used to reduce exposure to interest rate risk. Items are allocated to time bands by reference 
to the earlier of the next contractual interest rate re-price and the maturity date.

Group 

As at 31 December 2013 

ASSETS 
Loans and advances to banks 
Loans and advances to customers 
Other assets 

Total assets 

LIABILITIES 
Deposits from banks 
Deposits from customers 
Other liabilities 
Equity 

Total liabilities 

Impact of derivative instruments 

Interest rate sensitivity gap 

More than 
3 months 
but less than 
6 months 
£million 

More than 
6 months 
but less than 
1 year 
£million 

More than 
1 year 
but less than 
5 years 
£million 

Within 
3 months 
£million 

More than 
5 years 
£million 

110.0 
82.4 
 –  

192.4 

 –  
105.9 
 –  
 –  

105.9 

(20.0) 

66.5 

 –  
56.1 
 –  

56.1 

 –  
116.0 
 –  
 –  

116.0 

 –  
84.4 
 –  

84.4 

 –  
13.9 
 –  
 –  

13.9 

 –  

 –   

(59.9) 

70.5 

 –  
191.8 
 –  

191.8 

 –  
163.3 
 –  
 –  

163.3 

20.0 

48.5 

Non 
interest 
bearing 
£million 

 –  
(23.9) 
24.9 

1.0 

0.1 
33.6 
27.6 
61.6 

122.9 

 –  
0.2 
 –  

0.2 

 –  
3.9 
 –  
 –  

3.9 

 –   

 –   

(3.7) 

(121.9) 

Cumulative gap 

66.5 

6.6 

77.1 

125.6 

121.9 

 –  

Group 

As at 31 December 2012 

ASSETS 
Loans and advances to banks 
Loans and advances to customers 
Other assets 

Total assets 

LIABILITIES 
Deposits from customers 
Other liabilities 
Equity 

Total liabilities 

Impact of derivative instruments 

Interest rate sensitivity gap 

More than 
3 months 
but less than 
6 months 
£million 

More than 
6 months 
but less than 
1 year 
£million 

More than 
1 year 
but less than 
5 years 
£million 

Within 
3 months 
£million 

More than 
5 years 
£million 

126.8 
65.0 
 –  

191.8 

107.4 
 –  
 –  

107.4 

(20.0) 

64.4 

28.5 
29.7 
 –  

58.2 

128.6 
 –  
 –  

128.6 

 –  

 –  
60.1 
 –  

60.1 

 –  
 –  
 –  

 –  

 –  

(70.4) 

60.1 

 –  
153.9 
 –  

153.9 

128.9 
 –  
 –  

128.9 

20.0 

45.0 

 –  
0.1 
 –  

0.1 

1.8 
 –  
 –  

1.8 

 –  

(1.7) 

Non 
interest 
bearing 
£million 

 –  
(11.2) 
21.7 

10.5 

32.2 
19.8 
55.9 

107.9 

 –  

(97.4) 

Cumulative gap 

64.4 

(6.0) 

54.1 

99.1 

97.4 

 –  

Total 
£million

110.0
391.0
24.9

525.9

0.1
436.6
27.6
61.6

525.9

Total 
£million

155.3
297.6
21.7

474.6

398.9
19.8
55.9

474.6

Financial statementssecure trust bank PLc rePOrt & accOunts 2013 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
 
 
 
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Total 
£million

108.5
283.9
103.7

496.1

0.1
436.6
12.5
46.9

496.1

Total 
£million

153.6
197.5
100.5

451.6

398.9
9.0
43.7

451.6

5. Financial risk management continued

Company 

As at 31 December 2013 

ASSETS 
Loans and advances to banks 
Loans and advances to customers 
Other assets 

Total assets 

LIABILITIES 
Deposits from banks 
Deposits from customers 
Other liabilities 
Equity 

Total liabilities 

Impact of derivative instruments 

Interest rate sensitivity gap 

More than 
3 months 
but less than 
6 months 
£million 

More than 
6 months 
but less than 
1 year 
£million 

More than 
1 year 
but less than 
5 years 
£million 

Within 
3 months 
£million 

More than 
5 years 
£million 

Non 
interest 
bearing 
£million 

108.5 
42.4 
72.6 

223.5 

 –  
105.9 
 –  
 –  

105.9 

(20.0) 

97.6 

 –  
32.5 
 –  

32.5 

 –  
116.0 
 –  
 –  

116.0 

 –  
50.1 
 –  

50.1 

 –  
13.9 
 –  
 –  

13.9 

 –  

 –   

(83.5) 

36.2 

 –  
181.6 
 –  

181.6 

 –  
163.3 
 –  
 –  

163.3 

20.0 

38.3 

 –  
0.2 
 –  

0.2 

 –  
3.9 
 –  
 –  

3.9 

 –  
(22.9) 
31.1 

8.2 

0.1 
33.6 
12.5 
46.9 

93.1 

 –   

 –   

(3.7) 

(84.9) 

Cumulative gap 

97.6 

14.1 

50.3 

88.6 

84.9 

 –  

Company 

As at 31 December 2012 

ASSETS 
Loans and advances to banks 
Loans and advances to customers 
Other assets 

Total assets 

LIABILITIES 
Deposits from customers 
Other liabilities 
Equity 

Total liabilities 

Impact of derivative instruments 

Interest rate sensitivity gap 

More than 
3 months 
but less than 
6 months 
£million 

More than 
6 months 
but less than 
1 year 
£million 

More than 
1 year 
but less than 
5 years 
£million 

Within 
3 months 
£million 

More than 
5 years 
£million 

Non 
interest 
bearing 
£million 

125.2 
21.4 
72.1 

218.7 

107.4 
 –  
 –  

107.4 

(20.0) 

91.3 

28.4 
19.7 
 –  

48.1 

128.6 
 –  
 –  

128.6 

 –  

 –  
33.1 
 –  

33.1 

 –  
 –  
 –  

 –  

 –  

(80.5) 

33.1 

 –  
136.8 
 –  

136.8 

128.9 
 –  
 –  

128.9 

20.0 

27.9 

 –  
0.1 
 –  

0.1 

1.8 
 –  
 –  

1.8 

 –  

(1.7) 

 –  
(13.6) 
28.4 

14.8 

32.2 
9.0 
43.7 

84.9 

 –  

(70.1) 

Cumulative gap 

91.3 

10.8 

43.9 

71.8 

70.1 

 –  

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Notes to the consolidated financial statements Continued

5. Financial risk management continued

(c) Liquidity risk
Liquidity risk is the risk that the Group will encounter difficulty in meeting obligations associated with its financial liabilities that are settled 
by delivering cash or another financial asset.

The Group’s approach to managing liquidity is to ensure, as far as possible, that it will always have sufficient liquidity to meet its liabilities 
when due, under both normal and stressed conditions, without incurring unacceptable losses or risking damage to the Group’s reputation. 
The liquidity requirements of the Group are met through short-term repayments of its deposits with Arbuthnot Latham & Co., Limited’s 
treasury department to cover any short term fluctuations and longer term, funding to address any structural liquidity requirements.

The Company has a formal governance structure in place to manage and mitigate liquidity risk on a day to day basis. The Board sets 
and approves the Company’s liquidity risk management strategy. The Assets and Liabilities Committee (‘ALCO’), comprising senior 
executives of the Company, monitors liquidity risk. Key liquidity risk management information is reported by the finance team and 
monitored by the Chief Executive Officer and Chief Financial Officer on a daily basis. The ALCO meets monthly to review liquidity risk 
against set thresholds and risk indicators including early warning indicators, liquidity risk tolerance levels and ILAA metrics.

The Group relies on deposits from customers. During the current year the Company issued over £45 million of fixed rate deposit bonds 
to customers over terms ranging from 2 to 7 years. These were issued to broadly match the term lending by the Company. 

The new Liquidity regime came into force on the 1 October 2010. The PRA requires a firm to maintain at all times liquidity resources 
which are adequate, both as to amount and quality, to ensure that there is no significant risk that its liabilities cannot be met as they 
fall due. There is also a requirement that a firm ensures its liquidity resources contain an adequate buffer of high quality, unencumbered 
assets (i.e. Government Securities in the liquidity asset buffer); and it maintains a prudent funding profile. The liquidity assets buffer is a 
pool of highly liquid assets that can be called upon to create sufficient liquidity to meet liabilities on demand, particularly in a period of 
liquidity stress. The liquidity resources outside the buffer must either be marketable assets with a demonstrable secondary market that 
the firm can access, or a credit facility that can be activated in times of stress. 

The Group has a Board approved Individual Liquidity Adequacy Assessment (ILAA). The liquidity buffer required by the ILAA has been 
put in place and maintained since that time. Liquidity resources outside of the buffer are made up of deposits placed via Arbuthnot 
Latham & Co., Limited at the Bank of England. The ILAA is updated annually.

The Group is exposed to daily calls on its available cash resources from current accounts, maturing deposits and loan draw-downs.  
The Group maintains significant cash resources to meet all of these needs as they fall due.

The matching and controlled mismatching of the maturities and interest rates of assets and liabilities is fundamental to the management 
of the Group. It is unusual for banks to be completely matched, as transacted business is often of uncertain term and of different types. 

The maturities of assets and liabilities and the ability to replace, at an acceptable cost, interest-bearing liabilities as they mature are 
important factors in assessing the liquidity of the Group and its exposure to changes in interest rates.

The key measure used by the Group for managing liquidity risk is the ratio of net liquid assets to deposits from customers. For this 
purpose net liquid assets are considered to be loans and advances to banks. At the year end this ratio was 25.2% (2012: 38.9%).

Financial statementssecure trust bank PLc rePOrt & accOunts 201371

5. Financial risk management continued

The tables below analyse the contractual undiscounted cash flows for the Company and Group’s financial liabilities into relevant maturity 
groupings:

At 31 December 2013 

Non-derivative liabilities 
Deposits from banks 
Deposits from customers 

At 31 December 2012 

Non-derivative liabilities 
Deposits from customers 

Gross 
nominal 

Carrying 
amount 
£million 

inflow/  Not more than 
3 months 
£million 

(outflow) 
£million 

More than 
3 months 
but less than 
1 year 
£million 

More than 
1 year 
but less than 
5 years 
£million 

More than 
5 years 
£million

0.1 
436.6 

436.7 

(0.1) 
(457.0) 

(457.1) 

(0.1) 
(64.3) 

(64.4) 

 –  
(208.7) 

 –  
(181.1) 

(208.7) 

(181.1) 

 – 
(2.9)

(2.9)

Gross 
nominal 

Carrying 
amount 
£million 

inflow/  Not more than 
3 months 
£million 

(outflow) 
£million 

More than 
3 months 
but less than 
1 year 
£million 

More than 
1 year 
but less than 
5 years 
£million 

More than 
5 years 
£million

398.9 

398.9 

(419.4) 

(419.4) 

(66.1) 

(66.1) 

(205.4) 

(145.5) 

(205.4) 

(145.5) 

(2.4)

(2.4)

The maturities of assets and liabilities and the ability to replace, at an acceptable cost, interest-bearing liabilities as they mature are 
important factors in assessing the liquidity of the Company and Group and its exposure to changes in interest rates and exchange rates.

(d) Operational risk
Operational risk is the risk of direct or indirect loss arising from a wide variety of causes associated with the Group’s processes, 
personnel, technology and infrastructure, and from external factors other than the risks identified above. Operational risks arise from  
all of the Group’s operations.

The Group’s objective is to manage operational risk so as to balance the avoidance of financial losses and damage to the Group’s 
reputation with overall cost effectiveness and innovation. In all cases, the Group’s policy requires compliance with all applicable legal  
and regulatory requirements. 

The Corporate Governance statement on pages 40 and 41 describes the Group’s system of internal controls which are used to 
mitigate against operational risk. Compliance with Group standards is supported by a programme of periodic reviews undertaken by an 
internal audit function. The results of the internal audit reviews are discussed with the Company’s senior management with summaries 
submitted to the Group Audit Committee.

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Notes to the consolidated financial statements Continued

6. Capital management

The Group’s capital management policy is focused on optimising shareholder value, in a safe and sustainable manner. There is a clear 
focus on delivering organic growth and ensuring capital resources are sufficient to support planned levels of growth. The Board regularly 
reviews the capital position.

In accordance with the EU’s Capital Requirements Directive (CRD) and the required parameters set out in the Prudential Regulation 
Authority (PRA) Handbook (BIPRU 2.2), the Arbuthnot Banking Group’s Internal Capital Adequacy Assessment Process (ICAAP), of which 
the Group is a major component, is embedded in the risk management framework of the Group and is subject to ongoing updates and 
revisions when necessary. However, at a minimum, the ICAAP is updated annually as part of the business planning process. The ICAAP 
is a process that brings together the management framework (i.e. the policies, procedures, strategies, and systems that the Group has 
implemented to identify, manage and mitigate its risks) and the financial disciplines of business planning and capital management.

Not all material risks can be mitigated by capital, but where capital is appropriate the Board has adopted a “Pillar 1 plus” approach 
to determine the level of capital the Group needs to hold. This method takes the Pillar 1 capital formula calculations (standardised 
approach for credit, market and operational risk) as a starting point, and then considers whether each of the calculations delivers a 
sufficient capital sum adequately to cover management’s anticipated risks. Where it is considered that the Pillar 1 calculations do not 
reflect the risk, an additional capital add-on in Pillar 2 should be applied, as per the Individual Capital Guidance (ICG) issued by the PRA.

Pillar 3 complements the minimum capital requirements (Pillar 1) and the supervisory review process (Pillar 2). Its aim is to encourage 
market discipline by developing a set of disclosure requirements which would allow market participants to assess key pieces of 
information on a firm’s capital, risk exposures and risk assessment processes. Pillar 3 disclosures for the Arbuthnot Banking Group for 
the year ended 31 December 2013 are published as a separate document on the Arbuthnot Banking Group website.

The following table shows the regulatory capital resources as managed by the Group:

Tier 1 
Share capital 
Share premium 
Retained earnings 
Goodwill 
Intangible assets net of attributable deferred tax 

Total Tier 1 capital 

Tier 2 
Collective allowance for impairment of loans and advances 
Revaluation reserve 

Total Tier 2 capital 

Investments in non-solo consolidated entities 

Total Tier 1 & Tier 2 capital 

Reconciliation to total equity: 
Goodwill and other intangible assets net of attributable deferred tax 
Collective allowance for impairment of loans and advances 
Investments in non-solo consolidated entities 
Losses of non-solo consolidated entities 
Dividends received from non-solo consolidated entities 
Cashflow hedging reserve 

Total equity 

2013 
£million 

2012 
£million

6.3  
28.2  
29.0  
(0.3) 
(3.1) 

60.1  

1.6  
0.2  

1.8  

(3.7) 

58.2  

3.4  
(1.6) 
3.7  
(1.2) 
(0.5) 
(0.4) 

6.3 
28.2 
21.7 
(0.3)
(3.9)

52.0 

0.4 
0.1 

0.5 

– 

52.5 

4.2 
(0.4)
– 
– 
– 
(0.4)

61.6  

55.9 

Financial statementssecure trust bank PLc rePOrt & accOunts 2013 
  
  
 
  
 
  
 
73

The Group forms part of the Arbuthnot Banking Group’s ICAAP which includes a summary of the capital required to mitigate the 
identified risks in its regulated entities and the amount of capital that the Group has available. The PRA sets ICG for each UK bank 
calibrated by reference to its Capital Resources Requirement, broadly equivalent to 8 percent of risk weighted assets and thus 
representing the capital required under Pillar 1 of the Basel II framework. The ICAAP is a key input into the PRA’s ICG setting process, 
which addresses the requirements of Pillar 2 of the Basel II framework. The PRA’s approach is to monitor the available capital resources 
in relation to the ICG requirement. The Group maintains an extra internal buffer and capital ratios are reviewed on a monthly basis to 
ensure that external and internal requirements are adhered to. 

7. Net interest income

Total interest income and expense calculated using the effective interest method and which relates to financial assets or liabilities not 
carried at fair value through profit or loss are £73.6 million (2012: £44.6 million) and £12.9 million (2012 : £10.5 million) respectively. 
Included in interest income is income on loans and advances to banks of £0.2 million (2012: £0.3 million).

secure trust bank PLc rePOrt & accOunts 2013Simple, straightforward bankingFinancial statements74

Notes to the consolidated financial statements Continued

8. Operating expenses

Operating expenses comprise:  

Staff costs, including those of directors: 

Wages and salaries 
Social security costs 
Pension costs 
Share based payment transactions 

Depreciation of property, plant and equipment (Note 17) 
Amortisation of intangible assets (Note 15) 
Operating lease rentals 
Other administrative expenses 

Total operating expenses 

Remuneration of the auditor and its associates, excluding VAT, was as follows: 

Fees payable to the Company’s auditor for the audit of the Company’s annual accounts 
Fees payable to the Company’s auditor for other services: 
The audit of the Company’s subsidiaries, pursuant to legislation 
Audit related assurance services 
Tax advisory services 
Corporate finance services 
All other non-audit services 

2013 
£million 

2012 
£million

20.1  
1.9  
0.7  
2.2  
0.7  
2.5  
1.4  
16.3  

45.8  

2013 
£’000 

132  

128  
30  
53  
–  
64  

407  

14.0 
1.4 
0.4 
1.6 
0.6 
0.9 
0.7 
9.8 

29.4 

2012 
£’000

108 

82 
105 
105 
250 
5 

655 

Remuneration for corporate finance services in 2013 was £nil (2012: £250,000 in relation to the acquisition of Everyday Loans Holdings 
Limited). All other non-audit services incurred during 2013 include £44,000 in relation to the due diligence performed as part of the 
Company’s admission to the Funding for Lending Scheme.

The cost of the advice on the share issue in 2012 was charged against the share premium account, all other costs have been expensed.

9. Average number of employees

Directors 
Management 
Administration 

Total 

2013 

2012

6 
50 
474 

530 

6
33
360

399

Financial statementssecure trust bank PLc rePOrt & accOunts 2013 
  
 
  
  
 
  
  
75

2013 
£million 

2012 
£million

3.1  
0.5  

3.6  

0.7  
0.5  

1.2  

4.8  

17.1  
4.0  
(0.3) 
0.1  
1.0  

4.8  

2.2 
 – 

2.2 

(0.5)
 – 

(0.5)

1.7 

17.2 
4.2 
(2.7)
0.2 
 – 

1.7 

10. Income tax expense

Current taxation 

Corporation tax charge – current year 
Corporation tax charge – adjustments in respect of prior years 

Deferred taxation 
Deferred tax charge/(credit) – current year 
Deferred tax charge – adjustments in respect of prior years 

Income tax expense 

Tax reconciliation 
Profit before tax 
Tax at 23.25% (2012: 24.5%) 
Permanent differences 
Tax rate change 
Prior period adjustments 

Corporation tax charge for the year 

In 2012, of the £2.7 million permanent differences, £2.4 million related to the non-taxable gain from a bargain purchase.

During the year the Government substantively enacted a reduction in the main rate of UK corporation tax from 23% to 21% with effect 
from 1 April 2014 and then to 20% with effect from 1 April 2015. This will reduce the Company’s future current tax charge accordingly. 

11. Earnings per ordinary share

Basic
Basic earnings per ordinary share is calculated by dividing the profit attributable to equity shareholders of the Group of £12.3 million 
(2012: £15.5 million) by the weighted average number of ordinary shares 15,648,149 (2012: 14,267,861) in issue during the year. 

Diluted
Diluted earnings per ordinary share is calculated by dividing the profit attributable to equity shareholders of the Group of £12.3 million 
(2012: £15.5 million) by the weighted average number of ordinary shares in issue during the year, as noted above, as well as the number 
of dilutive share options in issue from 1 July when the share options scheme was modified to become equity settled.

The number of dilutive shares in issue at the year-end was 329,453, being based on the number of options granted of 920,831, the 
exercise price of 720 pence per option and the average share price during the period from 1 July to 31 December 2013 of 2,531.25 pence. 

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Notes to the consolidated financial statements Continued

12. Loans and advances to banks

Group 

Placements with banks included in cash and cash equivalents (Note 26) 
Other loans and advances to banks 

2013 
£million 

2012 
£million

90.0 
20.0 

94.0
61.3

110.0 

155.3

Included within loans and advances to banks are amounts placed with Arbuthnot Latham & Co., Limited, a related company, of £31.6 
million (31 December 2012: £24.9 million).

Moody’s long term ratings:

Group 

Aaa 
Aa1 
A2 
No rating 

Company 

Placements with banks included in cash and cash equivalents (Note 26) 
Other loans and advances to banks 

Moody’s long term ratings:

Company 

Aaa 
Aa1 
A2 
No rating 

2013 
£million 

2012 
£million

– 
57.1 
21.3 
31.6 

68.8
–
23.1
63.4

110.0 

155.3

2013 
£million 

2012 
£million

88.5 
20.0 

92.3
61.3

108.5 

153.6

2013 
£million 

2012 
£million

– 
57.1 
19.8 
31.6 

68.8
–
21.4
63.4

108.5 

153.6

None of the loans and advances to banks are either past due or impaired. 

At 31 December 2013 loans and advances to banks of £9.9 million were pre-positioned with the Bank of England’s Funding for Lending 
Scheme and were available for use as collateral within the scheme (2012:£nil).

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2013 
£million 

2012 
£million

418.1  
(27.1) 

391.0  

313.8 
(16.2)

297.6 

2013 
£million 

2012 
£million

16.4  
16.0  
32.4  
(6.9) 

25.5  

12.9  
12.6  

25.5  

22.2 
13.0 
35.2 
(8.9)

26.3 

10.5 
15.8 

26.3 

2013 
£million 

2012 
£million

371.3  
0.4  
23.4  
23.0  

418.1  
(27.1) 

391.0  

282.4 
0.6 
19.8 
11.0 

313.8 
(16.2)

297.6 

2013 
£million 

2012 
£million

17.0  
4.1  
2.7  

23.8  

11.2 
7.1 
2.1 

20.4 

13. Loans and advances to customers

Group 

Gross loans and advances 
Less: allowances for impairment on loans and advances (Note 14) 

The fair value of loans and advances to customers is shown in Note 4.

For a maturity profile of loans and advances to customers, refer to Note 3.

Loans and advances to customers include finance lease receivables as follows:

Group 

Gross investment in finance lease receivables: 
 – No later than 1 year 
 – Later than 1 year and no later than 5 years 

Unearned future finance income on finance leases 

Net investment in finance leases 

The net investment in finance leases may be analysed as follows: 
 – No later than 1 year 
 – Later than 1 year and no later than 5 years 

Loans and advances to customers can be further summarised as follows: 

Group 

Neither past due nor impaired 
Past due but not impaired 
Past due up to 90 days and impaired  
Past due after 90 days and impaired  

Gross 
Less: allowance for impairment 

Net 

Gross amounts of loans and advances to customers that were past due up to 90 days were as follows: 

Group 

Past due up to 30 days 
Past due 30 – 60 days 
Past due 60 – 90 days 

Total 

Interest income on loans classified as impaired totalled £2.6 million (2012: £1.5 million). 

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Notes to the consolidated financial statements Continued

13. Loans and advances to customers continued

Company 

Gross loans and advances 
Less: allowances for impairment on loans and advances (Note 14) 

The fair value of loans and advances to customers is shown in Note 4. 

For a maturity profile of loans and advances to customers, refer to Note 3. 

Loans and advances to customers can be further summarised as follows: 

Company 

Neither past due nor impaired 
Past due up to 90 days and impaired 
Past due after 90 days and impaired 

Gross 
Less: allowance for impairment 

Net 

Gross amounts of loans and advances to customers that were past up to 90 days were as follows:   

Company 

Past due up to 30 days 
Past due 30 – 60 days 
Past due 60 – 90 days 

Total 

2013 
£million 

2012 
£million

306.8  
(22.9) 

283.9  

211.1 
(13.6)

197.5 

2013 
£million 

2012 
£million

266.7  
19.4  
20.7  

306.8  
(22.9) 

283.9  

186.1 
16.0 
9.0 

211.1 
(13.6)

197.5 

2013 
£million 

2012 
£million

15.0  
2.8  
1.6  

19.4  

9.0 
5.9 
1.1 

16.0 

The majority of the loans are unsecured personal loans with an average size at inception of £5,000; therefore the portfolio does not  
have a significant concentration to any individuals, sectors or geographic locations. 

At 31 December 2013 loans and advances to customers of £43.9 million were pre-positioned with the Bank of England’s Funding for 
Lending Scheme and were available for use as collateral within the scheme (2012: £nil).

£0.2 million (2012: £0.2 million) of the loans are secured upon residential property and these are neither past due nor impaired.  
The residential property over which the mortgage is secured has a fair value of £0.2 million based on other recent property sales, 
giving a loan to value ratio of 73% (2012:77%).

£1.8 million (2012: £nil) of the loans are secured upon commercial property and these are neither past due nor impaired.

£114.7 million (2012: £89.6 million) of the loans are secured against motor vehicles where the security is discharged when the buyer 
exercises an option to buy the goods at a predetermined price at the end of the loan term. Management’s estimate of the fair value of 
the motor vehicles was £99 million.

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2013 
£million 

2012 
£million

15.8  
15.5  
 –  
(5.8) 

25.5  

0.4  
1.2  

1.6  

8.9 
9.2 
(0.6)
(1.7)

15.8 

 – 
0.4 

0.4 

27.1  

16.2 

2013 
£million 

2012 
£million

13.2  
9.4  
 –  
(0.7) 

21.9  

0.4  
0.6  

1.0  

8.9 
6.1 
(0.3)
(1.5)

13.2 

 – 
0.4 

0.4 

22.9  

13.6 

14. Allowances for impairment of loans and advances

A reconciliation of the allowance accounts for losses on loans and advances is as follows: 

Group 

Specific allowances for impairment
At 1 January 
Provision for impairment losses 
Amounts recovered previously written off 
Loans written off during the year as uncollectible 

At 31 December 

Collective allowances for impairment 
At 1 January 
Provision for impairment losses 

At 31 December 

Total allowances for impairment 

Company 

Specific allowances for impairment
At 1 January 
Provision for impairment losses 
Amounts recovered previously written off 
Loans written off during the year as uncollectible 

At 31 December 

Collective allowances for impairment 
At 1 January 
Provision for impairment losses 

At 31 December 

Total allowances for impairment 

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Notes to the consolidated financial statements Continued

15. Intangible assets

Group 

Cost or valuation 
At 1 January 2012 
On acquisition of subsidiary undertaking 
Additions 

At 31 December 2012 

On acquisition of subsidiary undertakings 
Additions 
Disposals 

At 31 December 2013 

Accumulated amortisation 
At 1 January 2012 
Amortisation charge 

At 31 December 2012 

Amortisation charge 

At 31 December 2013 

Net book amount 

At 31 December 2012 

At 31 December 2013 

Company 

Cost or valuation 
At 1 January 2012 
Additions 

At 31 December 2012 

Additions 

At 31 December 2013 

Accumulated amortisation 
At 1 January 2012 

Amortisation charge 

At 31 December 2012 

Amortisation charge 

At 31 December 2013 

Net book amount 

At 31 December 2012 

At 31 December 2013 

Goodwill 
£million 

Computer 
software 
£million 

Other 
intangible 
assets 
£million 

Total 
£million

0.3 
 –  
 –  

0.3 

0.7 
 –  
 –  

1.0 

 –  
 –  

 –  

 –  

 –  

0.3 

1.0 

2.0 
0.1 
0.2 

2.3 

5.4 
0.7 
(1.9) 

6.5 

(1.6) 
(0.2) 

(1.8) 

(0.9) 

(2.7) 

0.5 

3.8 

 –  
5.1 
 –  

5.1 

2.2 
 –  
 –  

7.3 

 –  
(0.7) 

(0.7) 

(1.5) 

(2.2) 

4.4 

5.1 

2.3
5.2
0.2

7.7

8.3
0.7
(1.9)

14.8

(1.6)
(0.9)

(2.5)

(2.4)

(4.9)

5.2

9.9

Goodwill 
£million 

Computer 
software 
£million 

Total 
£million

0.3 
–  

0.3 

–  

0.3 

–  

–  

–  

–  

–  

0.3 

0.3 

2.0 
0.2 

2.2 

0.4 

2.6 

(1.6) 

(0.1) 

(1.7) 

(0.3) 

(2.0) 

0.5 

0.6 

2.3
0.2

2.5

0.4

2.9

(1.6)

(0.1)

(1.7)

(0.3)

(2.0)

0.8

0.9

Goodwill is monitored throughout the period. This enables management to complete goodwill impairment testing if indicators arise. 

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81

Shares 
at cost 
£million 

Impairment 
provisions 
£million 

Net 
£million

1.5 
–  
(0.1) 

1.4 
3.7 
(1.4) 

3.7 

(1.4) 
–  
–  

(1.4) 
–  
1.4 

–  

0.1
– 
(0.1)

– 
3.7
– 

3.7

16. Shares in subsidiary undertakings

Company 

At 1 January 2012 
Acquisition of Everyday Loans Holdings Limited 
On liquidation of subsidiaries 

At 31 December 2012 
Acquisition of V12 Finance Group Limited (Note 29) 
On liquidation of subsidiaries 

At 31 December 2013 

The principal subsidiary undertakings of Secure Trust Bank PLC at 31 December 2013 were:

Country of 
incorporation 

Interest % 

Principal activity

Debt Managers (Services) Limited 
Everyday Loans Holdings Limited 
Everyday Loans Limited * 
Everyday Leasing Limited * 
Secure Homes Services Limited 
STB Leasing Limited 
V12 Finance Group Limited 
V12 Personal Finance Limited * 
V12 Retail Finance Limited * 

UK 
UK 
UK 
UK 
UK 
UK 
UK 
UK 
UK 

100 
100 
100 
100 
100 
100 
100 
100 
100 

Debt collection company
Holding company
Sourcing and servicing of unsecured and secured loans
Provider of unsecured and secured loans
Property rental
Leasing
Holding company
Dormant
Sourcing and servicing of unsecured loans

Shares in subsidiary undertakings are stated at cost less any provision for impairment. All subsidiary undertakings are unlisted. None of 
the subsidiary undertakings are banking institutions.

All the above subsidiary undertakings are included in the consolidated financial statements and have an accounting reference date of 31 December.

All the above interests relate wholly to ordinary shares.

* These companies are owned indirectly by Secure Trust Bank PLC. 

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Notes to the consolidated financial statements Continued

17. Property, plant and equipment

Group 

Cost or valuation 
At 1 January 2012 
On acquisition of subsidiary undertaking 
Additions 

At 31 December 2012 

Additions 
On acquisition of subsidiary undertaking 
Disposals 

At 31 December 2013 

Accumulated depreciation 
At 1 January 2012 
Depreciation charge 

At 31 December 2012 

Depreciation charge 
Disposals 

At 31 December 2013 

Net book amount 

At 31 December 2012 

At 31 December 2013 

Company 

Cost 
At 1 January 2012 
Additions 

At 31 December 2012 

Additions 
Disposals 

At 31 December 2013 

Accumulated depreciation 
At 1 January 2012 
Depreciation charge 

At 31 December 2012 

Depreciation charge 
Disposals 

At 31 December 2013 

Net book amount 

At 31 December 2012 

At 31 December 2013 

Freehold 
land and 
buildings 
£million 

Leasehold 
improvements 
£million 

Computer 
and other 
equipment 
£million 

Total 
£million

4.4 
 –  
 –  

4.4 

 –  
 –  
 –  

4.4 

(0.2) 
(0.1) 

(0.3) 

(0.1) 
 –  

(0.4) 

4.1 

4.0 

 –  
0.3 
 –  

0.3 

0.1 
 –  
 –  

0.4 

 –  
(0.1) 

(0.1) 

(0.1) 
 –  

(0.2) 

0.2 

0.2 

8.2 
0.2 
0.6 

9.0 

0.3 
0.1 
(0.5) 

8.9 

(7.5) 
(0.4) 

(7.9) 

(0.4) 
0.2 

(8.1) 

1.1 

0.8 

12.6
0.5
0.6

13.7

0.4
0.1
(0.5)

13.7

(7.7)
(0.6)

(8.3)

(0.6)
0.2

(8.7)

5.4

5.0

Computer  
and other  
equipment 
£million

8.2
0.6

8.8

0.2
(0.5)

8.5

(7.4)
(0.4)

(7.8)

(0.3)
0.1

(8.0)

1.0

0.5

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17. Property, plant and equipment continued

The Group’s freehold property is the Registered Office of the Company and is fully utilised for the Group’s own purposes.

The directors have assessed the value of the Group’s freehold property at the year end through comparison to current rental yields 
on similar properties in the same area and do not believe that the fair value of freehold property is materially different from its carrying 
value. The carrying value of freehold land which is included in the total carrying value of freehold land and buildings and which is not 
depreciated is £0.5 million (2012: £0.5 million).

The historical cost of freehold property included at valuation is as follows: 

Cost 
Accumulated depreciation 

Net book amount 

18. Derivative financial instruments

2013 
£million 

2012 
£million

4.8  
(1.1) 

3.7  

4.8 
(1.0)

3.8 

In order to protect its floating rate deposit book from increases in Bank of England base rates above 1.5%, the Group entered into an 
interest rate cap on 30 June 2011, with a notional amount of £20 million and a maturity date of 30 June 2015. This hedge meets the 
condition for qualifying for hedge accounting during the year and also was an effective hedge and as such the loss on the hedging 
instrument was recognised in other comprehensive income.

Group and Company 

Interest rate cap held in qualifying hedge relationships 

Moody’s long term ratings: 

Contract amount: 

A2 

Contract/  
notional 
amount 
£million 

20.0 

20.0 

2013 

2012

Fair value 
assets 
£million 

Fair value 
liabilities 
£million 

Contract/  
notional 
amount 
£million 

Fair value 
assets 
£million 

Fair value 
liabilities
£million

 –  

 –  

 –  

 –  

20.0 

20.0 

 –  

 –  

 – 

 – 

2013 
£million 

2012 
£million

20.0  

20.0  

20.0 

20.0 

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Notes to the consolidated financial statements Continued

19. Other assets 

Group 

Trade receivables 
Amounts due from related companies 
Prepayments and accrued income 

Company 

Trade receivables 
Amounts due from related companies 
Prepayments and accrued income 

20. Deposits from customers

Group and Company 

Current/demand accounts 
Term deposits 

For a maturity profile of deposits from customers, refer to Note 3.

21. Other liabilities

Group 

Trade payables 
Amounts due to related companies 
Accruals and deferred income 

Company 

Trade payables 
Amounts due to related companies 
Accruals and deferred income 

2013 
£million 

2012 
£million

0.6  
4.1  
3.4  

8.1  

0.2 
2.0 
3.8 

6.0 

2013 
£million 

2012 
£million

0.1  
99.9  
1.0  

101.0  

0.1 
97.0 
1.0 

98.1 

2013 
£million 

2012 
£million

36.4 
400.2  

436.6  

32.2 
366.7 

398.9 

2013 
£million 

2012 
£million

9.8  
2.2  
13.8  

25.8  

5.9 
0.6 
11.8 

18.3 

2013 
£million 

2012 
£million

3.3  
2.2  
10.0  

15.5  

1.0 
0.7 
7.0 

8.7 

Within Group trade payables at 31 December 2013 there is £4.3 million (2012: £4.5 million) collateral held from RentSmart. The Group 
buys assets which are then leased to customers of RentSmart and the Group pays RentSmart a commission, which is recognised 
within operating income. In return RentSmart continues to operate the agreement, retains the credit risk and provides the Group with  
a collateral amount that is based upon the balance of customer receivables and expected new agreements during the following month.

Within Group and Company accruals and deferred income there is £5.1 million relating to accrued interest payable (2012: £2.7 million).

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85

21. Other liabilities continued

Financial Services Compensation Scheme Levy
In common with all regulated UK deposit takers, the Company pays levies to the Financial Services Compensation Scheme (‘FSCS’) to 
enable the FSCS to meet claims against it. The FSCS levy consists of two parts: a management expenses levy and a more significant 
compensation levy. The management expenses levy covers the costs of running the scheme and the compensation levy covers the 
amount of compensation and associated interest the scheme pays, net of any recoveries it makes using the rights that have been 
assigned to it. 

During 2008 and 2009 claims were triggered against the FSCS in relation to Bradford & Bingley plc, Kaupthing Singer and Friedlander 
Limited, Heritable Bank Plc, Landsbanki Islands hf, London Scottish Bank plc and Dunfermline Building Society. The FSCS meets these 
current claims by way of loans it received from HM Treasury. The terms of these loans were interest only for the first three scheme years, 
up until March 2013, and the FSCS recovered the interest cost by way of levies on members over this period. 

The Company’s FSCS provision reflects market participation up to the reporting date and the provision of £0.1 million relates to the 
estimated interest levy for the scheme year 2013/14 which is payable in September 2014. This amount was calculated on the basis 
of the Company’s share of protected deposits and the FSCS’s estimate of total interest levies payable for each scheme year. The loan 
repayment relating to the scheme year 2013/14 was paid by the Company in September 2013.

In previous years the Company has applied a trigger date for recognition of FSCS liabilities of 31 December. During 2013 this was 
changed to 1 April as this is the only supportable trigger date accepted by the forthcoming interpretation IFRIC 21. This has been 
accounted for as a change in accounting policy as the decision on trigger date is an accounting policy choice. No prior year adjustment 
has been prepared on the basis of materiality.

22. Deferred taxation

Group 

Deferred tax liabilities: 
Unrealised surplus on revaluation of freehold property 
Other short term timing differences 

Deferred tax liabilities 

Deferred tax assets: 
Carried forward losses 

Deferred tax assets 

Deferred tax liabilities: 
At 1 January 
Arising on acquisition of subsidiary undertaking 
Profit and loss account 

At 31 December 

Deferred tax assets: 
At 1 January 
Arising on acquisition of subsidiary undertaking 
Profit and loss account 
Losses utilised through group relief during the year 

At 31 December 

2013 
£million 

2012 
£million

0.2  
(0.6) 

(0.4) 

1.9  

1.9  

(1.2) 
(1.0) 
1.8  

(0.4) 

5.1  
 –  
(3.0) 
(0.2) 

1.9  

(0.1)
(1.1)

(1.2)

5.1 

5.1 

(0.1)
(3.1)
2.0 

(1.2)

0.2 
6.4 
(1.5)
 – 

5.1 

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Notes to the consolidated financial statements Continued

22. Deferred taxation continued

Company 

Accelerated capital allowances and other short-term timing differences 
Cash flow hedges 

Deferred tax assets 

At 1 January 
Arising on acquisition of subsidiary undertaking 
Profit and loss account – accelerated capital allowances and other short-term timing differences 

Deferred tax assets at 31 December 

2013 
£million 

2012 
£million

0.7  
0.1  

0.8  

0.6  
0.2  
 –  

0.8  

0.5 
0.1 

0.6 

0.2 
 – 
0.4 

0.6 

During the year the Government substantively enacted a reduction in the main rate of UK corporation tax from 23% to 21% with effect 
from 1 April 2014 and then to 20% with effect from 1 April 2015. This will reduce the Group’s future current tax charge accordingly. 
Deferred tax has been calculated based on the newly enacted rates to the extent that the related temporary or timing differences are 
expected to reverse in the future periods. 

23. Contingent liabilities and commitments

Capital commitments
At 31 December 2013, the Group and Company had no capital commitments (2012: £nil).

Credit commitments
At 31 December 2013, the Group had commitments of £6.6 million and the Company had commitments of £6.6 million (2012: £1.2 
million and £0.9 million respectively) to extend credit to customers.

Operating lease commitments 
The future aggregate lease payments for non-cancellable operating leases are as follows: 

Group 

Within 1 year 
Between 1 year and 5 years 
Over 5 years 

2013 

2012

Land and 
Buildings 
£million 

Other 
£million 

Land and 
Buildings 
£million 

Other 
£million

0.8 
1.6 
0.1 

2.5 

0.4 
0.2 
 –  

0.6 

0.5  
1.7 
 –  

2.2 

0.3
0.1
 – 

0.4

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87

23. Contingent liabilities and commitments continued

Company 

Within 1 year 
Between 1 year and 5 years 
Over 5 years 

2013 

2012

Land and 
Buildings 
£million 

Other 
£million 

Land and 
Buildings 
£million 

Other 
£million

 –  
 –  
0.4 

0.4 

0.4 
0.2 
 –  

0.6 

 –  
 –  
0.4 

0.4 

0.3
0.1
 – 

0.4

There are 36 leases classified as land and buildings in the group (2012: 31). Other leases include motor vehicles and computer hardware.

Other commitments
At 31 December 2013 a commitment exists to make further payments with regard to the Financial Services Compensation Scheme 
Levy for 2014 and thereafter. Due to uncertainties regarding the elements in the calculation of the levy and the Group’s share thereof, 
the directors consider this cost to be unquantifiable.

24. Share capital

At 1 January 2012 
Shares issued during year 

At 31 December 2012 

At 31 December 2013 

Number of 
shares 

Ordinary 
shares 
£million

14,166,667  
1,481,482  

15,648,149  

15,648,149  

5.7 
0.6 

6.3 

6.3 

On 20 November 2012 an ordinary resolution of the Company proposing the placing of 1,481,482 new ordinary shares at 1,350 pence 
each was passed. 

On 7 December 2012, an additional 1,481,482 ordinary shares were placed and admitted to trading on the Alternative Investment 
Market (AIM), raising £20 million. Following the admission of the new shares, the Company had 15,648,149 ordinary shares of 40 pence 
each in issue.

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Notes to the consolidated financial statements Continued

25. Share based payments

On 17 October 2011, the Group established the Share Option Scheme (SOS) entitling key management personnel and senior 
employees to purchase shares in the Company. 

The performance conditions of the Scheme are that for the duration of the vesting period, the dividends paid by the Company must 
have increased in percentage terms when compared to an assumed dividend of £8 million in respect of the financial year ending  
31 December 2012, by a minimum of the higher of:

a)  the increase in the Retail Prices Index during that period; or

b)  5% per annum during that period.

All dividends paid by the Company each year during the vesting period must be paid from the Company’s earnings referable to that 
year. Also from the grant date to the date the Option is exercised, there must be no public criticism by any regulatory authority on the 
operation of the Company or any of its subsidiaries which has a material impact on the business of the Company.

Options are forfeited if they remain unexercised after a period of more than 10 years from the date of grant. If the participant ceases to 
be employed by the Group by reason of injury, disability, ill-health or redundancy; or because his employing company ceases to be a 
shareholder of the Group; or because his employing business is being transferred out of the Group, his option may be exercised within 
6 months after such cessation. In the event of the death of a participant, the personal representatives of a participant may exercise an 
option, to the extent exercisable at the date of death, within 6 months after the death of the participant.

On cessation of employment for any other reason (or when a participant serves, or has been served with, notice of termination of such 
employment), the option will lapse although the Remuneration Committee has discretion to allow the exercise of the option for a period 
not exceeding 6 months from the date of such cessation. 

In such circumstances, the performance conditions may be modified or waived as the Remuneration Committee, acting fairly and 
reasonably and taking due consideration of the circumstances, thinks fit. The number of Ordinary Shares which can be acquired 
on exercise will be pro-rated on a time elapsed basis, unless the Remuneration Committee, acting fairly and reasonably and taking 
due consideration of the circumstances, decides otherwise. In determining whether to exercise its discretion in these respects, the 
Remuneration Committee must satisfy itself that the early exercise of an option does not constitute a reward for failure.

On 2 November 2011 934,998 share options were granted at an exercise price of £7.20 per share. Half of the share options are 
exercisable on 2 November 2014 with the remainder exercisable on 2 November 2016, being SOS1 and SOS2 respectively.

During 2013, the Share Option Scheme was changed to become an equity settled scheme. The original grant date valuation was 
previously determined to be £1.69 per option and this valuation has been used in the calculation. An attrition rate of option holders 
has been assumed of 8% for the first tranche of share options and 15% for the second tranche. Also, due to the options being fully 
conditional knockout options, a probability of pay-out has been assigned based on the likelihood of meeting the performance criteria, 
which is 95% and 80% respectively for the two share option tranches. 

Key management personnel 
Senior management 

Share Options in issue 

Exercise price (£) 
Value per option (£) 

Fair value of share options (£million) 

Behavioural assumption (attrition) 
Probability of payout 

Total (£million) 

No. 

SOS1 

SOS2 

Total

3  
5  

8  

 318,750 
 141,666 

 318,749 
 141,666 

637,499 
283,332 

460,416  

460,415  

920,831 

 7.20 
 1.69 

 0.8 

7.6% 
95% 

 0.7 

 7.20 
 1.69 

 0.8 

15.2% 
80% 

 0.5 

 1.6

 1.2

Financial statementssecure trust bank PLc rePOrt & accOunts 2013  
  
 
  
 
  
  
 
  
 
  
89

26. Cash and cash equivalents

For the purposes of the cash flow statement, cash and cash equivalents comprise the following balances with less than three months 
maturity from the date of acquisition.

Group 

Loans and advances to banks (Note 12) 

Company 

Loans and advances to banks (Note 12) 

27. Related party transactions

2013 
£million 

2012 
£million

90.0  

90.0  

94.0 

94.0 

2013 
£million 

2012 
£million

88.5  

88.5  

92.3 

92.3 

Related parties of the Company and Group include subsidiaries, Key Management Personnel, close family members of Key 
Management Personnel and entities which are controlled, jointly controlled or significantly influenced, or for which significant voting 
power is held, by Key Management Personnel or their close family members.

A number of banking transactions are entered into with related parties in the normal course of business on normal commercial terms. 
These include deposits only during 2013 and 2012. Except for the directors’ disclosures, there were no other Key Management 
Personnel disclosures, therefore the tables below relate to directors only.

Deposits 
Deposits outstanding at 1 January 
Additional deposits made during the year 

Deposits outstanding at 31 December 

Directors

2013 
£million 

2012 
£million

0.3  
 –  

0.3  

0.2 
0.1 

0.3 

The above transactions arose during the normal course of business and are on substantially the same terms as for comparable 
transactions with third parties.

The Company undertook the following transactions with other companies in the Arbuthnot Banking Group:

Arbuthnot Latham & Co., Ltd – recharge income of shared services 
Arbuthnot Latham & Co., Ltd – interest income on call account 
Arbuthnot Banking Group PLC – group recharges 
Everyday Lending Limited – interest income on loan receivable 
Secure Homes Services Limited – building rental 
V12 Finance Group Limited – dividends received 
V12 Retail Finance Limited – commissions and service fees for loans 
V12 Retail Finance Limited – software service charges 
V12 Retail Finance Limited – loan book management and servicing fees 

2013 
£million 

2012 
£million

(0.2) 
(0.1) 
0.3  
(2.5) 
0.4  
(0.5) 
0.3  
0.6  
0.9  

(0.8) 

(0.2)
(0.1)
0.3 
(1.6)
0.4 
 – 
 – 
 – 
 – 

(1.2)

secure trust bank PLc rePOrt & accOunts 2013Simple, straightforward bankingFinancial statements  
  
  
  
 
  
 
  
 
  
 
  
90

Notes to the consolidated financial statements Continued

27. Related-party transactions continued

For convenience the loans and advances with, and amounts receivable and payable to, related companies are noted below:

Group 

Loans and advances to related companies 
Amounts receivable from ultimate parent undertaking 
Amounts payable to related companies 

Company 

Loans and advances to related companies 
Amounts receivable from ultimate parent undertaking 
Amounts receivable from subsidiary undertakings 
Amounts payable to related companies 

Directors’ remuneration

2013 
£million 

2012 
£million

31.6  
4.1  
(2.2) 

33.5  

24.9 
2.0 
(0.6)

26.3 

2013 
£million 

2012 
£million

31.6  
4.1  
95.8  
(2.2) 

24.9 
2.0 
95.0 
(0.6)

129.3  

121.3 

The directors’ emoluments (including pension contributions and benefits in kind) for the year are disclosed in the Remuneration Report 
on pages 42 to 43.

At the year end the ordinary shares held by the directors are disclosed in the Directors’ Report on pages 36 to 38. Details of the 
directors’ holdings of share options are also disclosed in the Directors’ Report.

The interests of any directors who hold shares in the ultimate parent company, Arbuthnot Banking Group PLC, are shown in the 
Directors’ Report of the ultimate parent company.

28. Operating segments

The Group is organised into four main operating segments, which consist of the different products available, disclosed below:

1)  Personal lending – Unsecured consumer loans sold to customers via brokers and affinity partners.

2)  Motor finance – Hire purchase agreements secured against the vehicle being financed.

3)  Retail finance – Point of sale unsecured finance for in-store and online retailers.

4)   Current account and OneBill – The current account comes with a prepaid card to enable effective control of personal finances,  

whilst OneBill is an account designed to aid customers with their household budgeting and payments process.

Management review these segments by looking at the income, size and growth rate of the loan books, impairments and customer 
numbers. Except for these items no costs or balance sheet items are allocated to the segments.

Financial statementssecure trust bank PLc rePOrt & accOunts 2013  
  
  
  
91

28. Operating segments continued

Year ended 31 December 2013 

Interest revenue 
Fee and commission income 

Revenue from external customers 

Impairment losses 

Lending balances 

Year ended 31 December 2012 

Interest revenue 
Fee and commission income 

Revenue from external customers 

Impairment losses 

Lending balances 

Personal 
Lending 
£million 

Motor 
Finance 
£million 

Retail 
Finance 
£million 

36.1 
5.7 

41.8 

10.3 

23.0 
 –  

23.0 

14.5 
 –  

14.5 

3.6 

1.7 

159.2 

114.7 

114.4 

Personal 
Lending 
£million 

Motor 
Finance 
£million 

Retail 
Finance 
£million 

21.5 
2.7 

24.2 

16.9 
 –  

16.9 

5.3 

2.7 

5.8 
 –  

5.8 

0.7 

142.0 

89.6 

64.2 

Current 
Account 
and 
OneBill 
£million 

 –  
12.8 

12.8 

 –  

0.5 

Current 
Account 
and 
OneBill 
£million 

 –  
12.9 

12.9 

(0.1) 

0.4 

Other 
£million 

0.2 
4.2 

4.4 

Group 
Total 
£million

73.8
22.7

96.5

 –  

15.6

2.2 

391.0

Other 
£million 

0.7 
0.2 

0.9 

0.3 

1.4 

Group 
Total 
£million

44.9
15.8

60.7

8.9

297.6

The “Other” segment above includes other segments which are individually below the quantitative threshold for separate disclosure and 
fulfils the requirement of IFRS 8.28 by reconciling operating segments to the amounts reported in the financial statements.

As interest, fee and commission and operating expenses are not aligned to operating segments for day-to-day management of the 
business and cannot be allocated on a reliable basis, profit by operating segment has not been disclosed.

All of the Group’s operations are conducted wholly within the United Kingdom and geographical information is therefore not presented.

29. Acquisition of V12 Finance Group Limited

On 2 January 2013 the Company acquired 100% of the ordinary share capital of V12 Finance Group Limited, which along with its wholly 
owned subsidiaries V12 Retail Finance Limited and V12 Personal Finance Limited provide retail loans, typically for 12 months on an unsecured 
basis to consumers who are predominantly classified as prime borrowers. The cash consideration for the companies of £3.5 million was paid 
on completion. The acquisition is complementary to the Group’s existing retail finance proposition and the V12 management team continued 
in the business. Legal and professional costs of £0.2 million were incurred during the year in relation to the acquisition.

As part of the acquisition the Company provided funding such that the V12 Finance Group could redeem £7.0 million of subordinated 
debt and repay existing bank finance amounting to £28.1 million. 

The acquisition of V12 Finance Group Limited is accounted for in accordance with IFRS 3 ‘Business Combinations’, which requires the 
recognition of the identifiable assets acquired and liabilities assumed at their acquisition date fair values. As part of this process, it is also 
necessary to identify and recognise certain assets and liabilities which are not included on the acquiree’s balance sheet, for example 
intangible assets. The exercise to fair value the balance sheet is inherently subjective and required management to make a number of 
assumptions and estimates. 

The Consolidated Statement of Comprehensive Income includes revenue of £5.1 million and a loss before tax of £0.4 million attributable 
to V12.

secure trust bank PLc rePOrt & accOunts 2013Simple, straightforward bankingFinancial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
92

Notes to the consolidated financial statements Continued

29. Acquisition of V12 Finance Group Limited continued

The following unaudited assets were acquired as part of the acquisition of the V12 Finance Group Limited and its wholly owned 
subsidiary entities:

Acquired  
assets/ 
liabilities 
£million 

Fair value 
adjustments 
£million 

   Recognised 
values on 
acquisition 
£million

Cash at bank 
Loans and advances to customers 
Intangible assets 
Deferred tax assets 
Prepayments and accrued income 
Other assets 

Total assets 

Loans and debt securities 
Deferred tax liabilities 
Accruals and deferred income 
Other liabilities 

Total liabilities 

0.2 
32.7 
0.1 
0.3 
0.5 
0.1 

33.9 

35.1 
–  
0.1 
0.1 

35.3 

–  
–  
5.5 
–  
–  
–  

5.5 

–  
1.3 
–  
–  

1.3 

Net identifiable (liabilities)/assets acquired 

(1.4) 

4.2 

Consideration 

Goodwill arising on acquisition 

30. Acquisition of Debt Managers

0.2
32.7
5.6
0.3
0.5
0.1

39.4

35.1
1.3
0.1
0.1

36.6

2.8

3.5 

0.7

On 15 January 2013 Debt Managers (Services) Limited (“DMS”), a wholly owned subsidiary of Secure Trust Bank PLC, acquired the 
trade and certain assets from Debt Managers Holdings Ltd, Debt Managers (AB) Limited and Debt Managers Limited (together “Debt 
Managers”). DMS collects debt on behalf of a range of clients including banks and utility companies. 

Key benefits of this acquisition to the Company include: 

•  Broadening the income base of the Company without the requirement for large amounts of capital; 

•  The acquisition of a scalable collections platform through which the Company intends to channel its delinquent debt; and 

•  The acquisition of the latest call centre and collections technology, including market leading dialler capability, IVR technology and 

payment websites. 

DMS acquired the Debt Managers business for an initial cash payment of £0.4 million paid on completion of the transaction. Deferred 
consideration of up to £0.3 million was payable by DMS one year after completion subject to the business achieving certain performance 
criteria. Of this, £0.1 million was paid by DMS in final settlement. 

At the year end, a fair value adjustment of £0.2 million was applied to the purchased loan portfolios, reflecting the acquisition date fair value 
of the portfolios.

The acquired assets included a software platform jointly developed with a third party.  Upon completion the rights to this software were  
sold to that third party for consideration of £2 million.  DMS then proceeded to lease back the internal rights to use this software.   
On completion the Company provided DMS with £2.2 million of funding to clear an outstanding overdraft of £1.8 million and to fund the 
working capital requirements of DMS.

Financial statementssecure trust bank PLc rePOrt & accOunts 2013 
 
  
  
  
  
  
  
93

30. Acquisition of Debt Managers continued

The Consolidated Statement of Comprehensive Income includes revenue of £3.8 million and a loss before tax of £0.9 million attributable 
to DMS. Had the acquisition occurred at the start of the financial year, the Consolidated Statement of Comprehensive Income would have 
included revenue of £4.0 million and a loss before tax of £0.9 million attributable to DMS.

Client bank account 
Property, plant and equipment 
Intangible assets 
Trade debtors 
Purchased loan portfolios 
Prepayments and accrued income 

Total assets 

Bank overdraft 
Client control account 
Trade creditors 
Accruals and deferred income 

Total liabilities 

Net identifiable assets acquired 

Consideration 

Gain from a bargain purchase 

Acquired  
assets/ 
liabilities 
£million 

Fair value 
adjustments 
£million 

Recognised 
values on 
acquisition 
£million

1.4 
0.1 
2.0 
0.7 
0.1 
0.2 

4.5 

1.8 
1.3 
0.5 
0.2 

3.8 

0.7 

–  
–  
–  
–  
0.2 
–  

0.2 

–  
–  
–  
–  

–  

0.2 

1.4
0.1
2.0
0.7
0.3
0.2

4.7

1.8
1.3
0.5
0.2

3.8 

0.9

0.5 

0.4

31. Immediate and ultimate parent company

The Company regards Arbuthnot Banking Group PLC, a Company registered in England and Wales, as the immediate and ultimate 
parent company. Henry Angest, the Group Chairman and Chief Executive has a beneficial interest in 53.7% of the issued share capital 
of Arbuthnot Banking Group PLC and is regarded by the Company as the ultimate controlling party. A copy of the consolidated financial 
statements of Arbuthnot Banking Group PLC may be obtained from the Secretary, Arbuthnot Banking Group PLC, One Arleston Way, 
Solihull, West Midlands, B90 4LH.

32. Events after the balance sheet date

There were no material post balance sheet events in the Group. 

secure trust bank PLc rePOrt & accOunts 2013Simple, straightforward bankingFinancial statements 
  
 
  
  
 
 
  
  
  
  
94

Five year summary 

Five year summary (unaudited)

Profit for the year 
Interest and similar income 
Interest expense and similar charges 

Net interest income 

Net fee and commission income 

Operating income 

Impairment losses on loans and advances 
Gain from a bargain purchase 
Other income 
Exceptional costs 
Arbuthnot Banking Group recharges 
Operating expenses 

Profit before income tax 

Earnings per share for profit attributable to the equity holders  
of the Group during the year
(expressed in pence per share) 
 – basic 

Financial position 
Loans and advances to banks 
Loans and advances to customers 
Debt securities 
Other assets 

Total assets 

Deposits from customers 
Other liabilities 
Total shareholders’ equity 

Total liabilities and shareholders’ equity 

2013 
£million 

2012 
£million 

2011 
£million 

2010 
£million 

2009 
£million

73.8  
(12.9) 

60.9  

18.1  

79.0  

(15.6) 
0.4  
 –  
(0.9) 
(0.1) 
(45.7) 

17.1  

44.9  
(10.5) 

34.4  

12.6  

47.0  

(8.9) 
9.8  
0.1  
(1.4) 
(0.1) 
(29.3) 

17.2  

22.9  
(5.6) 

17.3  

11.2  

28.5  

(4.6) 
 –  
 –  
(0.5) 
(1.8) 
(14.3) 

7.3  

15.9  
(3.4) 

12.5  

11.7  

24.2  

(2.2) 
 –  
1.0  
 –  
(0.9) 
(13.4) 

8.7  

9.9 
(1.3)

8.6 

13.1 

21.7 

(1.2)
 – 
0.1 
(0.7)
(0.3)
(11.5)

8.1 

78.3 

108.9 

39.6 

50.0 

46.4

110.0  
391.0  
 –  
24.9  

525.9  

436.6  
27.7  
61.6  

525.9  

155.3  
297.6  
 –  
21.7  

474.6  

398.9  
19.8  
55.9  

474.6  

139.5  
154.6  
 –  
13.7  

307.8  

272.1  
11.9  
23.8  

307.8  

42.6  
89.5  
25.6  
23.0  

39.3 
51.5 
11.0 
14.0 

180.7  

115.8 

153.8  
11.1  
15.8  

180.7  

93.3 
10.4 
12.1 

115.8 

secure trust bank PLc rePOrt & accOunts 2013 
 
  
  
  
  
 
  
  
  
  
 
  
  
  
  
 
Notice of Meeting

95

Notice of Meeting

NOTICE IS HEREBY GIVEN that the fifty ninth Annual General Meeting of the Company will be held at Arbuthnot House,  
20 Ropemaker Street, London EC2Y 9AR on Wednesday, 7 May 2014 at 3pm for the following purposes:

ORDINARY BUSINESS

To consider and, if thought fit, pass the following resolutions which will be proposed as ordinary resolutions:

1.   To receive and adopt the report of the directors and the financial statements for the year ended 31 December 2013.

2.   To receive the report of the Remuneration Committee.

3.   To declare a final dividend in respect of the year ended 31 December 2013 which the directors propose should be 47p per ordinary 

share, payable on 9 May 2014 to shareholders on the register of members at the close of business on 11 April 2014.

4.   To elect Lord Forsyth as a director who, having been appointed as a director since the last Annual General Meeting, offers himself 

for election.

5.   To re-elect Mrs C.F. Sergeant as a director who retires by rotation in accordance with Article 82 of the Articles of Association and 

offers herself for re-election.

6.   To appoint KPMG LLP as Auditor and to authorise the directors to fix their remuneration.

SPECIAL BUSINESS

To consider and, if thought fit, pass the following resolutions which in the case of resolutions 7 and 9 will be proposed as ordinary 
resolutions and in the case of resolution 8 will be proposed as a special resolution:

7.   That, in substitution for all subsisting authorities to the extent unused, the Directors be and they are hereby empowered to allot or 
make offers or agreements to allot equity securities (as defined in Section 560 of the Companies Act 2006 (the “Act”)) pursuant to 
Article 6 of the Articles of Association of the Company during the period until 31 May 2015 or, if earlier, the conclusion of the next 
Annual General Meeting of the Company, save that (a) the Company may before such expiry make an offer or agreement that would 
or might require equity securities to be allotted after such expiry and the Directors may allot equity securities in pursuance of such 
an offer or agreement as if the authority conferred hereby had not expired (b) the Section 551 Amount and the Section 561 Amount 
for this purpose shall be an aggregate nominal amount of £312,000.

8.   That the Company be and is hereby generally and unconditionally authorised to make market purchases (as defined in section 

693(4) of the Companies Act 2006) of ordinary shares of 40p each in the capital of the Company (“ordinary shares”) provided that:

(a) 

 the maximum number of ordinary shares hereby authorised to be purchased shall be 1,564,800 (being approximately 10%  
of the issued share capital of the Company as at 19 March 2013);

(b) 

 the minimum price which may be paid for an ordinary share shall be 40p;

(c) 

(d) 

(e) 

 the maximum price which may be paid for an ordinary share shall be 5% above the average of the closing middle market price 
of the ordinary shares (as derived from the London Stock Exchange Daily Official List) for the 10 business days prior to the day 
the purchase is made;

 the authority hereby conferred shall expire on 31 May 2015 or, if earlier, on the conclusion of the next Annual General Meeting 
of the Company unless such authority is renewed prior to such time; and

 the Company may enter into contracts to purchase ordinary shares under the authority hereby conferred prior to the expiry 
of such authority, which contracts will or may be executed wholly or partly after the expiry of such authority, and may make 
purchases of ordinary shares pursuant to any such contracts.

9.   That, for the purposes of and to the extent required by the forthcoming regulatory rules, the Company be and is hereby authorised 

to pay a discretionary bonus to one or more executive directors or senior managers provided that in any case the payment does not 
exceed two times the annual basic salary of that director or manager for the year in question.

By order of the Board
J.R. Kaye 
Secretary
9 April 2014

Registered Office
One Arleston Way
Solihull B90 4LH

secure trust bank PLc rePOrt & accOunts 2013Simple, straightforward banking96

Notice of Meeting

Notice of Meeting Continued

NOTES:

1.   In accordance with Regulation 41 of the Uncertificated Securities Regulations 2001, the Company gives notice that only those 

shareholders entered on the relevant register of members (the “Register”) for certificated or uncertificated shares of the Company 
(as the case may be) at 6 p.m. on 5 May 2014 (“the Specified Time”) will be entitled to attend or vote at the Annual General Meeting 
in respect of the number of shares registered in their name at that time. Changes to entries on the Register after the Specified Time 
will be disregarded in determining the rights of any person to attend or vote at the Annual General Meeting. Should the Annual 
General Meeting be adjourned to a time not more than 48 hours after the Specified Time, that time will also apply for the purpose 
of determining the entitlement of members to attend and vote (and for the purpose of determining the number of votes they may 
cast) at the adjourned Annual General Meeting. Should the Annual General Meeting be adjourned for a longer period, then to be 
so entitled, members must be entered on the Register at the time which is 48 hours before the time fixed for the adjourned Annual 
General Meeting, or, if the Company gives notice of the adjourned Annual General Meeting, at the time specified in the notice.

2.   Members who want to attend and vote should either attend in person or appoint a proxy or corporate representative to attend, 

speak and vote on his/her behalf. A member may appoint more than one proxy in relation to the Annual General Meeting provided 
that each proxy is appointed to exercise the rights attached to a different share or shares of the member, but must attend the 
meeting in person. A proxy need not be a member. A paper Form of Proxy is enclosed. Please read carefully the instructions on  
how to complete the form. Forms of Proxy, together with the power of attorney or other authority (if any) under which it is signed or 
a notarially certified copy of such power of attorney or other authority, must be lodged with the Registrars or submitted not later than 
48 hours before the time for which the Annual General Meeting is convened. Completion of the appropriate Form of Proxy does not 
prevent a member from attending and voting in person if he/she is entitled to do so and so wishes.

3.   There are no service contracts of directors other than ones which may be terminated on up to 12 months’ notice at any time. 
Copies of these service agreements will be available for inspection at the registered office during usual business hours on any 
weekday (Saturdays and public holidays excepted) from the date of this notice until the date of the Annual General Meeting and  
at the place of the Annual General Meeting for 15 minutes prior to and during the Annual General Meeting.

secure trust bank PLc rePOrt & accOunts 2013Corporate contacts & advisers

97

Corporate contacts & advisers

Secretary & Registered Office

J R Kaye FCIS
One Arleston Way
Solihull 
West Midlands B90 4LH
T 0121 693 9100
F 0121 693 9124

Advisers

Independent Auditor:
KPMG Audit Plc
Chartered Accountants
One Snowhill
Snow Hill Queensway
Birmingham B4 6GH

Principal Banker:
Barclays Bank PLC
38 Hagley Road
Edgbaston
Birmingham B16 8NY

Stockbroker:
Canaccord Genuity Limited
88 Wood Street
London EC2V 7QR

Nominated Adviser:
Canaccord Genuity Limited 
41 Lothbury
London EC2R 7AE

Registrar:
Capita Asset Services
The Registry
34 Beckenham Road
Beckenham
Kent BR3 4TU

secure trust bank PLc rePOrt & accOunts 2013Simple, straightforward bankingSecure Trust Bank PLC
One Arleston Way
Shirley
Solihull
West Midlands
B90 4LH

T 0121 693 9100
www.securetrustbank.com

Registration No. 00541132