Quarterlytics / Financial Services / Insurance - Property & Casualty / Selective Insurance Group

Selective Insurance Group

sigi · NASDAQ Financial Services
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Ticker sigi
Exchange NASDAQ
Sector Financial Services
Industry Insurance - Property & Casualty
Employees 1001-5000
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FY2019 Annual Report · Selective Insurance Group
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2019 ANNUAL REPORT
Building a Unique Company 
for Sustained Outperformance

 
 
 
2019
SUSTAINED OUTPERFORMANCE
UNIQUE INSURANCE SOLUTIONS

Selective continues to raise the bar and  
excel in a very competitive marketplace

In 2019, Selective unveiled a new brand message 
that celebrates our unique employee-agent-
customer paradigm. 

Throughout our 90+ year history, we have always 
put the customer first and evolved our products and 
services to meet their needs. Getting these "just right" 
for each customer is a promise that we deliver through 
unmatched collaboration between our employees, 
independent agency partners, and customers. 

Our new brand message, Be Uniquely InsuredSM, 
reflects our tireless work to understand, anticipate, 
and provide for the unique needs of each customer. 
The logo features three distinctive dots above the 
Selective typeface to symbolize the connectivity 
between employees, agents, and customers, who are 
the biggest dot at the forefront. 

This is a stance that ensures we deliver the finest 
insurance experience the industry has to offer.

7%  

Net Premiums
Written

93.7%   

Combined 
Ratio

13%  

Net Investment
Income After-Tax

13.3%  

Non-GAAP Operating 
Return on Equity* 

8.3%   

Total Return
to Shareholders

Selective Insurance Group, Inc. is a New Jersey holding company 
for ten property and casualty insurance companies. Selective is the 
41st† largest property and casualty company in the U.S. and rated 
'A' (Excellent) by A.M. Best, which in 2019, upgraded Selective's 
financial strength outlook to 'positive.' We provide customized 
risk management solutions and value-added services that address 
every customer's unique needs. In partnership with our distribution 
partners, we offer standard and specialty insurance to businesses, 
public entities, and individuals through the following segments:

Standard Commercial Lines  
80% of business

Standard Personal Lines  
11% of business

Excess & Surplus (E&S) Lines  
9% of business

* 

Non-GAAP (U.S. Generally Accepted Accounting Principles) operating income, non-GAAP 
operating income per diluted share, and non-GAAP operating return on equity are non-GAAP 
measures. Refer to the section entitled, “Financial Highlights of Results for Years Ended 
December 31, 2019, 2018, and 2017” in Item 7 “Management’s Discussion and Analysis of 
Financial Condition and Results of Operations,” in the Company’s Annual Report on Form 10-K 
for the fiscal year ended December 31, 2019 for a reconciliation of the non-GAAP measures to 
the equivalent GAAP measures.

† 

According to A.M. Best Top 200 U.S. Property/Casualty Writers, ranked by 2018  
net premiums written.

 
 
 
 
 
 
2019 FINANCIAL HIGHLIGHTS

2019

2018

Better (Worse)

% or Point Change 

($ in millions, except per share data)

Insurance Operations

Net premiums written

Combined ratio

Underwriting gain after-tax

Return on equity from insurance operations after-tax

Investments

Net investment income after-tax

Net realized and unrealized gains (losses) after-tax

$2,679.4

$2,514.3

93.7%

$129.6

6.5%

$181.2

$10.5

95.0%

$95.7

5.5%

$160.5

($39.6)

Total invested assets

$6,688.7

$5,960.7

$3.05

2.9%

9.1%

$3.33

2.8%

9.2%

$2,846.5

$2,586.1

$271.6

13.6%

$264.4

13.3%

17.8%

$8,797.2

$2,194.9

$4.53

$4.40

$0.83

$36.91

$178.9

10.2%

$218.6

12.5%

18.1%

$7,952.7

$1,791.8 

$3.00

$3.66

$0.74

$30.40

Invested assets per dollar of stockholders’ equity

Annual after-tax yield on investment portfolio

Return on equity from net investment income after-tax

Summary Data

Total revenues

Net income

Return on equity

Non-GAAP operating income*

Non-GAAP operating return on equity*

Operating cash flow as % of net premiums written

Total assets

Stockholders’ equity

Per Share Data

Diluted net income

Diluted non-GAAP operating income*

Dividends to stockholders

Stockholders’ equity

AVERAGE ANNUAL RETURN

Growth of a $10,000 
investment 

(year-end 2014-2019)

$30,000 

$25,000 

$20,000 

$15,000 

$10,000 

$5,000 

$0 

7%

1.3 pts

35%

1.0 pt

13%

127%

12%

(8) %

0.1 pts

(0.1) pts

10%

52%

3.4 pts

21 %

0.8 pts

(0.3) pts

11%

22%

51%

20%

12%

21%

SIGI 

S&P 500 

S&P Prop/Cas 

2014 

2015 

2016 

2017 

2018 

2019 

* Non-GAAP (U.S. Generally Accepted Accounting Principles) operating income, non-GAAP operating income per diluted share, and non-GAAP operating return on equity are non-GAAP measures. 
Refer to the section entitled, “Financial Highlights of Results for Years Ended December 31, 2019, 2018, and 2017” in Item 7 “Management’s Discussion and Analysis of Financial Condition and Results 
of Operations,” in the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2019 for a reconciliation of the non-GAAP measures to the equivalent GAAP measures.

SELECTIVE 2019 ANNUAL REPORT     1

2019 ANNUAL REPORT 
SHAREHOLDER LETTER

Selective continues to excel in a very competitive insurance marketplace.  Overall net premiums written (NPW) were up 7% in 
2019, and our combined ratio was an excellent 93.7%.  For the year, our Insurance Operations generated 6.5 points of return on 
equity (ROE).  Investment results were brilliant, with net investment income, after-tax, up 13% to $181.2 million, contributing 
9.1 points of ROE.  Earnings per share (EPS) increased 51% to $4.53, and the ROE was 13.6%.  Overall non-GAAP operating 
earnings per share were $4.40, up 20%, and the non-GAAP operating ROE was 13.3%.

We finished the year on a strong note and should benefit from the effects of a commercial lines renewal pure pricing tailwind 
in 2020.  Fourth-quarter renewal pure pricing reached 3.8%, which is in line with expected loss trend.  We are well-positioned 
for this environment, with an attractive book of business, and the tools, technology, and people to execute on our plans.  From a 
strategic standpoint, we continue to invest to make Selective a truly unique franchise within the insurance industry, one that is 
well-positioned to continue to generate sustained outperformance.  Some of our achievements in 2019 include:

•  Delivering our sixth consecutive year 
of double-digit ROEs, which places us 
among a very elite group of peers that 
have generated similar results; 

•  Delivering over 10 years of commercial 
lines renewal pure price increases that 
have matched or exceeded industry 
averages, as measured by the Willis 
Towers Watson Commercial Lines 
Insurance Pricing Survey (or CLIPS);

•  Issuing $300 million of 30-year senior 
notes in our inaugural institutional 
public debt offering, which significantly 
increases our financial flexibility and 
provides access to a pool of attractive 
long-term capital;

•  Being recognized for our superior 

operating and financial performance 
by rating agency A.M. Best, who 
changed the outlook on our ‘A’ financial 
strength ratings from stable to positive 
in October;

•  Reporting strong growth in our five 

newest expansion states, as well as from 
our approximately 100 newly added 
distribution partners in 2019; 

•  Introducing our new tag line “Be 

Uniquely InsuredSM,” which recognizes 
how Selective and our independent 
agency partners address every 
customer’s unique needs with insurance 
fit just for them;

2

•  Continuing to make progress on our 
omni-channel customer experience 
(CX) initiative, with ongoing 
roll-outs of proactive customer 
communications and value-added 
services aimed at increasing retention 
rates and hit ratios;

•  Receiving recognition as one of 

America’s Best Mid-Size Employers 
by Forbes; given the Company Award 
of Excellence by the Professional 
Insurance Agents (PIA), and the 
2019 Innovation Award from Business 
Insurance for our Selective® Drive 
product; and

•  Building a solar energy facility at the 
Corporate office, which will generate 
approximately 4 million kWh of 
energy annually. 

John J. Marchioni, President and Chief 
Executive Officer and Gregory E. 
Murphy, Executive Chairman.

MANAGEMENT TRANSITION  

It was a milestone year for us because we announced a well-developed 
management transition plan in October, with the Board of Directors appointing 
John Marchioni as Chief Executive Officer effective February 1, 2020.  Having 
run our operations as President and Chief Operating Officer since 2013, I 
cannot think of anyone more capable of assuming the role.  After 40 incredibly 
fulfilling years at Selective, the last 20 as Chief Executive Officer, I will serve 
as Executive Chairman for one year and continue to help with the leadership 
transition.  I could not be more happy to pass the reins of the company to John, 
who I am confident will continue to transform Selective into a truly unique 
company in the marketplace and industry leader. 

– Greg Murphy

Excellent financial results: We set a high bar for ourselves 
each year by establishing an ROE target that is well above our 
estimated weighted average cost of capital (WACC).  This target 
forms the baseline for the financial performance component of 
all our employees’ compensation, ensuring that our interests are 
well aligned with those of our shareholders.  For 2019, Selective’s 
non-GAAP operating ROE of 13.3% exceeded our 12.0% financial 
target.  The 13.3% operating ROE was reduced by about 60 basis 
points, due to the significant after-tax net unrealized gains on the 
fixed income securities portfolio that increased our stockholders’ 
equity by 10%.  These gains reflect the low-interest-rate 
environment and will reverse as the securities near maturity.  Book 
value per share was up 21% for 2019.  For 2020, we established a 
non-GAAP operating ROE target of 11%, primarily reflecting (i) 
the lower estimated WACC and (ii) the decline in interest rates 
that has pressured investment yields and increased GAAP equity.

BOOK VALUE PER SHARE AND 
STOCKHOLDERS’ EQUITY GROWTH

$38

$34

$30

$26

$22

$18

$14

$10

$36.91

$2,400

)
s
n
o

i
l
l
i

m
n

i

$
(

$2,000

$1,600

$1,200

$800

$400

$0

$17.80

'09

'10

'11

'12

'13

'14

'15

'16

'17

'18 '19

GAAP Stockholders’ Equity

Book Value Per Share

MARKET CAPITALIZATION

Solid share price performance: Our strong and consistent 
financial results have been rewarded by the equity market in recent 
years, leading to solid share price outperformance over the longer 
term.  While Selective’s 8.2% total return to shareholders for 
2019 underperformed the S&P 500 Index and peers, Selective’s 
shareholders experienced total returns averaging 20.9% annually 
over the past five years, compared to 13.2% on average for the 
S&P Property & Casualty insurance index and 11.7% on average for 
the S&P 500 Index.

EXECUTION ON STRATEGIC PRIORITIES 
Successful execution on our strategic objectives has been key to 
driving our best-in-class operating and financial performance.  
Some of the key operational targets that we set for ourselves 
during 2019 included:  (i) generating pricing at or above expected 
loss trend; (ii) continuing to execute on our strategy of profitable 
growth in our current markets and through geographic expansion; 
(iii) leveraging sophisticated tools and technology that enable 
better underwriting, pricing, and claims decisions; and (iv) 
delivering a superior omni-channel customer experience and value-
added services to increase hit ratios and retention.

•  A focus on achieving adequate price: We have often said that 
“arithmetic has no mercy” and that the only way to produce 
adequate returns over the long-term is through the generation 
of overall renewal pure price increases at or above expected 
loss trend.  We are very proud of our efforts, achieving overall 
renewal pure price increases that averaged 3.6% in 2019 and 
were in line with our expected loss trend.  The level of price 
increases we obtained rose over the course of the past year, 
and we expect the favorable industry tailwinds to continue in 
2020.  Having obtained price increases that have consistently 
matched or exceeded the industry average as measured by 
CLIPS, we feel very good about the embedded profitability 
in our book.  Looking forward as market pricing has begun 
to increase, we will continue to manage renewal pricing on a 
granular basis, targeting accounts that we feel are not priced 
commensurate with future profitability expectations.  Our 
strong distribution relationships, sophisticated pricing tools, 
and culture of underwriting discipline enable us to successfully 
execute our pricing strategy, effectively managing our goals 
around profitability and retention rates.

$3.9B

•  Leveraging superior distribution relationships to grow 

$4B

$3

$2

$1

$0

$0.9B

'09 '10 '11

'12 '13 '14 '15 '16 '17 '18 '19

profitably: Our stated long-term objective of obtaining a 3% 
Commercial Lines market share is built around appointing 
partner relationships that control approximately 25% of the 
premium in the states in which we compete, and seeking an 
average 12% share of each partner’s business.  We have an 
additional Commercial Lines premium opportunity in excess 
of $2.7 billion over time if we hit our long-term targets, and 
we can achieve this without having to stretch our underwriting 
appetite or shift our risk profile.  During 2019, we appointed 
approximately 100 new distribution partners, including those in 
our newly-opened geo-expansion states, bringing the total to 
over 1,350 distribution partners with approximately 2,300 

SELECTIVE 2019 ANNUAL REPORT     3

 
 
storefronts.  Our greenfield geographic expansion strategy 
has been tracking well and we opened five new markets over 
the past two years:  New Hampshire and a Southwest hub 
incorporating Arizona, Colorado, Utah, and New Mexico.  
Current in-force premiums totaled approximately $66 million 
from these new states.   

•  Deployment of sophisticated tools and technologies to 

enhance decision management capabilities and operating 
efficiencies: Examples include the deployment of our 
underwriting insights tool to new business underwriters, to 
provide model-driven guidance and real-time insights into how 
each piece of new business compares with similar accounts 
already in the portfolio.  During 2019, we rolled out our 
Underwriting Workstation, which incorporates automated 
data retrieval and pre-fill and improves underwriting efficiency 
and exposure analysis.  Our newly opened Innovation Lab at 
our Branchville, New Jersey headquarters will enhance our 
efforts to quickly identify and deploy improvements to our 
products, agency and customer experience, and operational 
efficiency.  Continuing to invest in the build-out of these tools 
is core to our strategy and has been a key factor in driving our 
outperformance.

•  Making our communities safer and establishing Selective as 
a leader in customer experience: One of our major strategic 
initiatives has been to deliver a superior omni-channel 
customer experience that helps create a differentiated value 
proposition for our distribution partners and customers.  Our 
self-service and digital-service offerings allow our customers 
to engage with us in a 24/7 environment.  We now have a 
360-degree view of our customers that allows us to build 
out a more proactive communication program, including 
customer-specific product and vehicle recalls, safety alerts, 
and other targeted notifications, as we seek to create more 
value for them.  Our safety management team focuses 
on keeping customers safe by offering new products and 
value-added services.  For example, our telematics-driven 
product, Selective® Drive, helps customers understand 
driving behaviors, fleet locations, and vehicle maintenance for 
commercial vehicles, while our recently introduced Security 
Mentor training helps customers understand cyber exposures 
and phishing scams.  Strong customer adoption of these 
offerings validates the investments and allows us to continue 
differentiating Selective in a crowded marketplace.  We spend 
about $2 million each year on safety management initiatives.

Empowering positive change for society: We cannot 
be more proud of the many ways Selective positively contributes 
to society at large.  Protecting our customers and helping them 
improve the safety of their businesses has defined us since our 
inception over 90 years ago.  Helping our employees reach their 
full potential, supporting the communities in which we live and 
work, and leaving the environment better than we found it for 
future generations defines us as a corporate citizen.  Part of 
our core initiatives at Selective is building a more sustainable 
environment for future generations.  Our new solar facility will 

4

annually generate approximately 4 million kWh of energy, which is 
the equivalent of powering up to 800 houses for a year.  We invite 
you to read our Environmental, Social and Governance report on 
Selective.com, that outlines our efforts to create an ecosystem 
where people feel empowered to bring about positive change.

GAAP COMBINED RATIOS

110%

105%

100%

95%

90%

101.2%

99.8%

Reported Combined Ratio

Underlying Combined Ratio*

93.7%

92.9%

'09

'10

'11

'12

'13

'14

'15

'16

'17

'18 '19

The achievement of our targeted strategic initiatives has contributed 
to strong GAAP reported and underlying combined ratios.

*Underlying GAAP combined ratio excludes catastrophe losses and 
prior year casualty reserve development 

2019 FINANCIAL RESULTS
We generated record net income of $271.6 million and record 
non-GAAP operating income of $264.4 million.  NPW 
were up 7% to $2.7 billion.  While catastrophe losses for the 
industry were moderate relative to the prior two years, it was 
still an active year with earthquakes, hurricanes, wildfires, and 
severe convective storms.  The industry exposure to significant 
catastrophe losses is pronounced, and the manner in which 
loss mitigation is implemented is critical to reducing the 
magnitude of these types of events.  Our 93.7% combined 
ratio included 3.1 points of catastrophe losses, which was 
below our annual expectation of 3.5 points.  Solid investment 
performance also was a major contributor to the year’s excellent 
financial performance, although a prolonged low interest rate 
environment will certainly put pressure on investment income 
going forward.  Going into 2020, our balance sheet remains 
extremely strong with a record $2.2 billion of stockholders’ 
equity and a conservative 20.1% debt-to-capitalization ratio, 
which is comfortably below the upper end of our target range.  
We increased our quarterly shareholder dividend by 15% in 2019.

•  Standard Commercial Lines:  Standard commercial lines 
business, which accounts for 80% of total NPW, had 
another excellent year, with NPW up 8% and an extremely 
strong 92.9% combined ratio.  Results were driven by strong 
performance in larger lines such as general liability and 
workers compensation, although commercial auto results 
remain below our target levels and are being addressed.  

 
•  Standard Personal Lines:  Personal lines accounts for 11% 

of total NPW and had a profitable year, generating a 97.3% 
combined ratio.  NPW was down 2% to $304.6 million, mainly 
due to the highly competitive personal auto marketplace, as 
new business was down 21% to $40.7 million.  During 2019, we 
implemented average renewal pure price increases of 6.8% for 
personal auto.  These price increases should benefit profitability 
when earned, but will likely continue to put pressure on new 
business.  Our homeowners book was profitable for the year.  
The flood business, written on behalf of the government-
backed National Flood Insurance Program, generated 
attractive fee income that helped the segment’s results.  

•  Excess & Surplus Lines:  The E&S segment, which accounts 
for 9% of total NPW, generated 4% NPW growth and a 
95.9% combined ratio for the year.  We are happy with the 
progress we have made to improve the profitability of this 
business through substantial targeted pricing actions, business 
mix shifts, enhanced underwriting standards, and improved 
claims practices. We will continue to operate this business 
opportunistically, focusing on achieving adequate margins while 
allowing the top line to vary depending on market conditions.  

CONCLUSION
We would like to offer our sincere gratitude to Ronald L. O’Kelley 
for his 15 years of service as a Board member.  Ron will be retiring 
from the Board at the 2020 Annual Meeting of Stockholders.  
He served as Chairman of the Audit Committee and designated 
Audit Committee financial expert for several years.  During his 
tenure on the Board, Ron was a member of each standing Board 
Committee.  Ron’s leadership, advice, financial knowledge, and 
forethought will be missed. 

Selective’s financial and operating achievements in recent 
years could not have been possible without the dedication and 
contributions of our outstanding employees.  The high bar that 
we set for ourselves manifests itself in the excellent service we 
provide our customers and distribution partners each day, and 
the consistently strong financial results we continue to generate 
for our shareholders.  Our sustainable competitive advantages of 
(1) true franchise value with our distribution partners, (2) unique 
field model enabled by sophisticated tools and technology, and 
(3) superior customer experience delivered by our best-in-class 
employees, truly set us apart.  Selective is in its strongest financial 
and strategic position ever, and we expect to continue to execute 
on achieving our objectives in the coming years.

INVESTMENT PORTFOLIO

Gregory E. Murphy
Executive Chairman

John J. Marchioni
President and  
Chief Executive Officer

$6.7 billion as of 12/31/2019

Selective invests the premiums 
collected by our insurance 
segments, as well as amounts 
generated throughout our 
capital management strategies. 
The primary objective of 
our conservative investment 
portfolio is to maximize 
after-tax net investment 
income while balancing risk and 
generating long-term growth in 
shareholder value.

  Fixed Income: 91% (4% High yield)

  Short-term: 4%

Equities: 1%

Alternatives 
& Other: 4%

Excellent investment income performance: After-
tax net investment income of $181.2 was up 13% for the year.  
Investment income growth was driven by (i) active portfolio 
management, (ii) excellent operating cash flow that was 18% of 
NPW, and (iii) $106 million of net proceeds from our debt offering 
this year.  The overall after-tax yield on the fixed income portfolio, 
including high-yield, was 2.9% at the end of the year.  We continue 
to take a conservative approach in managing our investments, 
maintaining an average fixed income credit rating of ‘AA-’ and a 
relatively short fixed income and short-term investments portfolio 
duration of 3.6 years.

SELECTIVE 2019 ANNUAL REPORT     5

  
A STRONG TRACK RECORD OF 
FINANCIAL OUTPERFORMANCE

OUR COMPETITIVE ADVANTAGES
For the past six consecutive years, Selective has generated double-digit non-GAAP 
operating ROEs, outperforming the industry average and truly setting us apart. 
Our success is driven, in large part, by leveraging our sustainable competitive 
advantages and commitment to providing for customers’ unique needs.

OUR GROWING 
FOOTPRINT
Selective delivers customized risk 
management solutions to address the unique 
needs of current and future customers in the 
following states:

Unique field model enabled by sophisticated 
tools and technology
Selective’s empowered and dynamic field model – 
comprised of locally-based field underwriters, claims 
professionals, and safety management specialists – is key 
to our agency value proposition and underwriting quality. 
Our field experts apply a data-driven approach using 
sophisticated tools to our underwriting and pricing practices 
to effectively deliver unique products and services to our 
distribution partners.

Superior customer experience delivered by 
best-in-class employees
Selective’s more than 2,300 employees are our most 
valuable asset and key to our continued success. Through 
them – and in collaboration with our independent 
insurance agency partners – we deliver our brand promise 
to uniquely insure our customers. By creating customized 
solutions, value-added services, and an exceptional 24/7 
omni-channel service experience, we are able meet 
customers’ unique needs and rising expectations.

True franchise value with distribution partners
Selective works closely with more than 1,350 retail and 90 
wholesale distribution partners to build strong relationships 
and deliver exceptional service to our shared customers.  
We are committed to our distribution partners’ success and 
provide them with the tools, products, services, and resources 
to prosper and build their market share.  We will continue to 
appoint high-caliber and diverse distribution partners to drive 
profitable growth and expand our geographic footprint.

  Standard Commercial (27 states)

   Standard Personal† (15 states)

† Flood Insurance available in all 50 states

   Excess & Surplus (50 states)

INCREASING MARKET SHARE
Selective’s expanded regional capability provides access to growth opportunities and improves the diversification 
of our business. Our long-term growth plan to achieve a 3% total market share in our Standard Commercial Lines 
footprint states includes increasing the market share held by our distribution partners to be at least 25% of their 
state’s available premium and increasing our share of their business, or “share of wallet,” to 12%. Combined, this 
provides for an additional premium opportunity in excess of $2.7 billion.

6

A UNIQUE APPROACH TO 
PROTECTING OUR CUSTOMERS

Today’s customers demand their business partners know them, value them, protect them, and make it easy to do business with them* – 
and these factors exemplify Selective’s unique value proposition.

From our customizable risk management solutions and intuitive self-service tools, to our environmentally-friendly digital policy and 
billing offerings and innovative technologies, Selective is a truly differentiated company in the marketplace, and an industry leader.

Our superior customer service 
•  24/7 personalized customer service accessible via phone, 

online, mobile app, and live chat 

Our ease of doing business 
•  Improved navigation to simplify customer-facing technologies, 
including the Selective mobile app and online account portal

•  A 360-degree view of our customers to improve the ways we 

•  Technology enhancements on our online new business 

connect, communicate, and collaborate with them

•  Expedited claims handling to smoothly resolve life’s 

unexpected issues

Our unique offerings 
•  Superior products used to create customized risk 

management solutions that meet the needs of businesses, 
public entities, and individuals

•  Safety management evaluations and service visits to help 

identify, prevent, and minimize losses

•  Proactive communication to customers, based on their self-

directed preferences, to help avoid and manage risks

Our corporate social responsibility 
•  Helping customers put their lives back together after 

suffering a loss

•  Making our communities and customers feel safer

•  Providing financial security and capital to businesses and individuals

•  Making a positive difference in our communities through 

philanthropic donations totaling more than  
$500,000 annually

submission portals make it easier for independent insurance 
agency partners to write new policies with us

•  Tailored and targeted marketing to strategically identified 
prospective customers who value the unique products and 
services we offer to drive new business to our independent 
insurance agent partners

Our innovation mindset 
•  Implementing initiatives that enhance the end user experience, 

serve new markets, and introduce new insurance products

•  Leveraging new and emerging technologies to positively impact 

insurance transactions and overall business operations

•  Award-winning† Selective® Drive, a sensor device and app, 
perpetuates safe driving behaviors and enables commercial 
fleet managers to monitor their vehicles

*Source: KPMG “Me, My Life, My Wallet,” available at http://raconteur-2.instantmagazine.com/kpmg/
mmlmwdigital/contents/
† Selective was honored with a 2019 Innovation Award from Business Insurance for Selective® Drive

SELECTIVE 2019 ANNUAL REPORT     7

MANAGEMENT TEAM

John J. Marchioni
President and 
Chief Executive Officer

Shadi K. Albert
Executive Vice President 
Insurance Strategy and 
Business Development

John P. Bresney
Executive Vice President 
Chief Information Officer

Gordon J. Gaudet
Executive Vice President
Chief Innovation Officer

Brenda M. Hall
Executive Vice President 
Commercial Lines  
Chief Operating Officer

Jeffrey F. Kamrowski
Executive Vice President 
MUSIC

Paul Kush
Executive Vice President
Chief Claims Officer

Michael H. Lanza
Executive Vice President
General Counsel and 
Chief Compliance Officer

Charles A. Musilli, III
Executive Vice President
Chief Human Resources Officer

Vincent M. Senia
Executive Vice President
Chief Actuary

Mark A. Wilcox
Executive Vice President
Chief Financial Officer

2019 FINANCIALS
FORM 10-K

2019 ANNUAL REPORT

 UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, DC 20549

FORM 10-K 

(Mark One)

 ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended: December 31, 2019 

or

 TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 

1934

For the transition period from_______________________to_______________________

Commission file number: 001-33067 
SELECTIVE INSURANCE GROUP, INC. 
(Exact Name of Registrant as Specified in Its Charter)

New Jersey
(State or Other Jurisdiction of Incorporation or Organization)

22-2168890
(I.R.S. Employer Identification No.)

40 Wantage Avenue 
Branchville, New Jersey  07890 
(Address of Principal Executive Offices) (Zip Code)

973 948-3000
(Registrant's Telephone Number, Including Area Code)

 Securities registered pursuant to Section 12(b) of the Act: 

Title of each class
Common Stock, par value $2 per share

Trading Symbol
SIGI

Name of each exchange on which registered
NASDAQ Global Select Market

Securities registered pursuant to Section 12(g) of the Act:      None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.

 Yes     

 No

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.

 Yes     

 No 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the 
Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to 
 No
file such reports), and (2) has been subject to such filing requirements for the past 90 days.

 Yes    

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted 
pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was 
 Yes     
required to submit such files).

 No

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller  
reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” 
“smaller reporting company,” and "emerging growth company" in Rule 12b-2 of the Exchange Act.

1

 
 
 
 
 
 
 
Large accelerated filer
Non-accelerated filer

Accelerated filer  
Smaller reporting company
Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period 
for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).

 Yes    

 No 

The aggregate market value of the voting company common stock held by non-affiliates of the registrant, based on the closing 
price on the NASDAQ Global Select Market, was $4,357,013,702 on June 30, 2019.  As of February 6, 2020, the registrant had 
outstanding 59,670,192 shares of common stock.

Portions of the registrant’s definitive Proxy Statement for the 2020 Annual Meeting of Stockholders to be held on April 29, 
2020 are incorporated by reference into Part III of this report.

DOCUMENTS INCORPORATED BY REFERENCE

2

 
        
 
 
SELECTIVE INSURANCE GROUP, INC.

Table of Contents

Page No.

PART I
Item 1.
Item 1A.
Item 1B.
Item 2.
Item 3.

PART II
Item 5.

Item 6.
Item 7.

Item 7A.
Item 8.

Item 9.
Item 9A.
Item 9B.

PART III
Item 10.
Item 11.
Item 12.

Item 13.
Item 14.

PART IV
Item 15.

Business
Risk Factors
Unresolved Staff Comments
Properties
Legal Proceedings

Market For Registrant’s Common Equity, Related Stockholder Matters and Issuer 
Purchases of Equity Securities
Selected Financial Data
Management’s Discussion and Analysis of Financial Condition and Results of Operations
Forward-looking Statements
Introduction
Critical Accounting Policies and Estimates
Financial Highlights of Results for Years Ended December 31, 2019, 2018, and 2017
Results of Operations and Related Information by Segment
Federal Income Taxes
Financial Condition, Liquidity, and Capital Resources
Off-Balance Sheet Arrangements
Contractual Obligations, Contingent Liabilities, and Commitments
Quantitative and Qualitative Disclosures About Market Risk
Financial Statements and Supplementary Data
Consolidated Balance Sheets as of December 31, 2019 and 2018
Consolidated Statements of Income for the Years Ended
    December 31, 2019, 2018, and 2017
Consolidated Statements of Comprehensive Income for the Years Ended 
    December 31, 2019, 2018, and 2017
Consolidated Statements of Stockholders’ Equity for the Years Ended
    December 31, 2019, 2018, and 2017
Consolidated Statements of Cash Flows for the Years Ended
    December 31, 2019, 2018, and 2017
Notes to Consolidated Financial Statements
Changes in and Disagreements With Accountants on Accounting and Financial Disclosure
Controls and Procedures
Other Information

Directors, Executive Officers and Corporate Governance
Executive Compensation
Security Ownership of Certain Beneficial Owners and Management and Related 
Stockholder Matters
Certain Relationships and Related Transactions, and Director Independence
Principal Accounting Fees and Services

Exhibits, Financial Statement Schedules 

3

4
17
26
26
26

26
29
30
30
30
31
40
46
57
57
60
60
61
67
69

70

71

72

73
74
128
128
130

130
131

131
131
131

132

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
PART I

Item 1. Business.

Overview

Selective Insurance Group, Inc. (“Parent”) is a New Jersey holding company incorporated in 1977.  Our main office is located 
in Branchville, New Jersey.  The Parent’s common stock is publicly traded on the NASDAQ Global Select Market under the 
symbol “SIGI.”  The Parent has ten insurance subsidiaries, nine of which are licensed by various state departments of insurance 
to write specific lines of property and casualty insurance business as admitted insurance carriers in, what is referred to as, the 
standard marketplace.  The remaining subsidiary is authorized by various state insurance departments to write property and 
casualty insurance in the excess and surplus ("E&S") lines market as a non-admitted insurance carrier.  Our ten insurance 
subsidiaries are collectively referred to as the “Insurance Subsidiaries.”  The Parent and its subsidiaries are collectively referred 
to as "we," “us,” or “our” in this document.

In 2019, we were ranked as the 41st largest property and casualty group in the United States ("U.S."), based on 2018 net 
premiums written (“NPW”), in A.M. Best Company’s (“A.M. Best”) annual list of “Top 200 U.S. Property/Casualty Writers.” 

The property and casualty insurance market is highly competitive, with fragmented market share, particularly in standard 
commercial lines, and operates through three main distribution methods:  (i) sales through independent insurance agents; (ii) 
direct sales to personal and commercial customers; and (iii) sales through captive insurance agents that are contracted to work 
exclusively with one insurance company.  In this highly competitive and regulated industry, we acquire new business 
exclusively through independent insurance agents and have several strategic advantages as follows:  

(i) A franchise value distribution model in which we limit our insurance agency appointments to a small population of 
best-in-class partners in exchange for a commitment to receive a higher share of their premium writings;

(ii) A unique field model in which our underwriting, claims, and safety management personnel are located in the 
geographic territories they serve.  This field model is enhanced by sophisticated tools and technologies to inform 
underwriting, pricing, and claims decisions; and

(iii) A commitment to deliver a superior omni-channel customer experience by providing customers with multiple 
channels from which they can choose to service their accounts. 

Our independent distribution partners contemplate financial strength ratings when recommending insurance carriers to 
customers, just as our customers contemplate these ratings in their purchasing decisions.  Distribution partners generally 
recommend higher rated carriers to limit their liability for error and omission claims.  Customers often have minimum insurer 
rating requirements in loans, mortgages, and other agreements securing real and personal property.  

We are rated by nationally recognized statistical rating organizations ("NRSROs") that issue opinions on our financial strength, 
operating performance, strategic position, and ability to meet policyholder obligations.  We believe that our ability to write 
insurance business is most influenced by our rating from A.M. Best.  A downgrade from A.M. Best to a rating below “A-” 
could affect our ability to write new business with customers and/or distribution partners, some of whom are required (under 
various third-party agreements) to maintain insurance with a carrier that maintains a specified A.M. Best minimum rating.  In 
the fourth quarter of 2019, A.M. Best reaffirmed our rating of "A (Excellent)," their third highest of 13 financial strength 
ratings, and upgraded our outlook to "positive" from "stable."  The rating reflects A.M. Best's view on our strong balance sheet, 
sustained profitability, favorable business profile, and appropriate enterprise risk management.  In addition, the positive outlook 
reflects A.M. Best's view of our improved profitability over the past five years on an absolute basis and relative to our peers.  
We have been rated "A" or higher by A.M. Best for the past 89 years.  

Our Insurance Subsidiaries’ ratings by NRSRO are as follows:

NRSRO

A.M. Best

Standard & Poor’s Global Ratings (“S&P”)

Moody’s Investors Services (“Moody’s”)
Fitch Ratings (“Fitch”)

Financial Strength Rating

A

A

A2
A+

4

Outlook

Positive

Stable

Stable
Stable

 
These NRSROs also rate our long-term debt creditworthiness.  Credit ratings indicate the ability of debt issuers to meet 
obligations in a timely manner and are important factors in our overall funding profile and ability to access certain types of 
liquidity.  Our current senior credit ratings are as follows:

NRSRO

Credit Rating

Long-Term Credit Outlook

A.M. Best

S&P

Moody’s

Fitch

bbb+

BBB

Baa2

BBB+

Positive

Stable

Stable

Stable

Our S&P, Moody's, and Fitch financial strength and associated credit ratings affect our ability to access capital markets.

We have provided a glossary of terms as Exhibit 99.1 to this Form 10-K, which defines certain industry-specific and other 
terms that are used in this Form 10-K.

Segments

We classify our business into four reportable segments:

• 

• 

Standard Commercial Lines, which is comprised of property and casualty insurance products and services provided 
in the standard marketplace to commercial enterprises; typically businesses, non-profit organizations, and local 
government agencies.  This business represented approximately 80% of our total insurance operations’ NPW in 
2019, 2018, and 2017, and is primarily sold in 27 states and the District of Columbia.  The average premium per 
policyholder in 2019 is approximately $12,000.

Standard Personal Lines, which is comprised of property and casualty insurance products and services provided 
primarily to individuals acquiring coverage in the standard marketplace.  This business represented approximately 
11% of our total insurance operations’ NPW in 2019, 2018, and 2017, and is sold in 15 states.  The average 
premium per policyholder in 2019 is approximately $2,000.  Standard Personal Lines includes flood insurance 
coverage sold through the National Flood Insurance Program ("NFIP").  Based on 2018 direct premiums written 
("DPW") as reported in the S&P Market Intelligence platform, we are the fifth largest writer of this coverage 
through the NFIP.  We write flood business in all 50 states and the District of Columbia.

•  E&S Lines, which is comprised of property and casualty insurance products and services provided to customers who 

are unable to obtain coverage in the standard marketplace.  We currently only write commercial lines E&S 
coverages.  This business represented approximately 9% of our total insurance operations’ NPW in 2019, 2018, and 
2017, and is sold in all 50 states and the District of Columbia.  The average premium per policyholder in 2019 is 
approximately $3,000.

• 

Investments, which invests the premiums collected by our insurance operations and amounts generated through our 
capital management strategies, which include the issuance of debt and equity securities.

We derive substantially all of our income in three ways:

•  Underwriting income/loss from our insurance operations.  Underwriting income/loss is comprised of revenues, 

which are the premiums earned on our insurance products and services, less expenses.  Gross premiums are DPW 
plus premiums assumed from other insurers.  NPW is equal to gross premiums less premiums ceded to reinsurers.  
NPW is recognized as revenue ratably over a policy’s term as net premiums earned (“NPE”).  

Expenses related to our insurance operations fall into three categories, which are depicted on our Consolidated 
Statements of Income:  (i) "Loss and loss expense incurred," which includes losses associated with claims and all 
loss expenses incurred for adjusting claims; (ii) "Amortization of deferred policy acquisition costs," which includes 
expenses related to the successful acquisition of insurance policies, such as commissions to our distribution partners 
and premium taxes, and are recognized ratably over a policy's term; and (iii) "Other insurance expenses," which 
includes acquisition expenses not captured above, as well as expenses incurred in maintaining policies and 
policyholder dividends.

5

The total of Amortization of deferred policy acquisition costs and Other insurance expenses, offset by Other income 
on our Consolidated Statements of Income, represents total underwriting expenses.  Other income primarily 
includes installment fees, which are fees charged to customers paying their premiums on an installment basis.

•  Net investment income from the investment segment.  We generate income from investing insurance premiums and 
amounts generated through our capital management strategies.  Net investment income consists primarily of (i) 
interest earned on fixed income investments and preferred stocks, (ii) dividends earned on equity securities, and (iii) 
other income primarily generated from our alternative investment portfolio.

•  Net realized and unrealized gains and losses on investment securities from the investments segment.  Realized gains 
and losses from the investment portfolios of the Insurance Subsidiaries and the Parent are typically the result of 
sales, calls, and redemptions.  They also include write downs from other-than-temporary impairments (“OTTI”) and 
net unrealized gains and losses on public equities.

Our income or loss is partially offset by (i) expenses of the Parent that include long-term incentive compensation to employees, 
interest on our debt obligations, and other general corporate expenses, and (ii) federal income taxes.

We use the combined ratio as the key measure in assessing the performance of our insurance operations.  The combined ratio is 
calculated by adding (i) the loss and loss expense ratio, which is the ratio of incurred loss and loss expense to NPE, (ii) the 
expense ratio, which is the ratio of underwriting expenses to NPE, and (iii) the dividend ratio, which is the ratio of policyholder 
dividends to NPE.  A combined ratio under 100% indicates an underwriting profit and a combined ratio over 100% indicates an 
underwriting loss.  The combined ratio does not reflect investment income, federal income taxes, or Parent company income or 
expense.  The loss and loss expense ratio is typically the largest contributor to our combined ratio and key drivers of this ratio 
include the amount of catastrophe and non-catastrophe property loss and loss expenses incurred, as well as the impact of prior 
year casualty reserve development.  The impact of these amounts on both the combined ratio and the loss and loss expense ratio 
is calculated by dividing the related incurred loss and loss expense amounts by net premiums earned during the period.

We principally use after-tax net investment income as the key measure in assessing the financial performance of our 
investments segment.  We also assess the performance of our investments segment based on total return, which we calculate by 
adding after-tax net realized and unrealized gains or losses from our investments segment to after-tax net investment income.  
Our investment philosophy includes setting certain risk and return objectives for the fixed income, equity, and other investment 
portfolios.  We generally review our performance by comparing our returns for each of these components of our portfolio to a 
weighted-average benchmark of comparable indices.

We also use return on equity ("ROE") and non-generally accepted accounting principles operating ROE ("non-GAAP operating 
ROE") as important measures of our overall financial performance.  ROE is a measurement of profitability that is calculated by 
dividing net income by average stockholders' equity during the period.  Non-GAAP operating ROE is similar to ROE, except 
that instead of net income, non-GAAP operating income is used in the calculation.  Non-GAAP operating income differs from 
net income by the exclusion of: (i) after-tax net realized and unrealized gains and losses on investments; and (ii) after-tax debt 
retirement costs.  We evaluate our segments, in part, based on their contribution to this company metric.  For 2020, we have 
established a non-GAAP operating ROE target of 11% based on (i) our current estimated weighted average cost of capital, (ii) 
the current interest rate environment, and (iii) property and casualty insurance market conditions.  For further details regarding 
our 2019 performance as it relates to return on equity, refer to "Financial Highlights of Results for Years Ended December 31, 
2019, 2018, and 2017" in Item 7. "Management's Discussion and Analysis of Financial Condition and Results of Operations." 
of this Form 10-K.

In addition to measuring and monitoring our results by segment using combined ratio and non-GAAP operating ROE metrics, 
we also monitor key operating leverage metrics, such as NPW to surplus and invested assets per dollar of stockholders’ equity.  

Our strategy incorporates maintaining a higher than average operating leverage ratio, defined as the NPW to policyholders' 
surplus ratio, for our collective insurance segments of between 1.4 - 1.6x, compared to the U.S. standard commercial and 
personal lines industry average of approximately 0.7x.  We offset this risk with specific actions to reduce volatility in our 
underwriting results by:

i.  writing more small-to-medium size accounts within our Standard Commercial Lines segment, that have an average 
premium per policyholder size of approximately $12,000, with about 87% of our casualty lines business within this 
segment, having limits of $1 million or less.  This excludes policies written in our workers compensation line of 
business, which do not have statutory policy limits;

ii.  maintaining disciplined planning and reserving practices, including ground-up reserve reviews for principally all lines 

of business quarterly; and

6

iii.  purchasing significant levels of reinsurance protection, including a property catastrophe reinsurance program that 
limits the net after-tax impact of a 1 in 250 year catastrophe to 5% of our U.S. generally accepted accounting 
principles ("GAAP") equity and property and casualty excess of loss reinsurance agreements that limit the impact of 
individual property and casualty claims to $2 million per risk and per occurrence, respectively.  

For additional information regarding our reinsurance protection, refer to "Reinsurance" in Item 7. "Management's Discussion 
and Analysis of Financial Condition and Results of Operations." of this Form 10-K.

We also maintain higher than average investment leverage than the industry, measured as our invested assets per dollar of 
stockholders’ equity of $3.05 compared to the U.S. commercial and personal lines average invested assets to surplus of $2.08.  
As a result of this higher than average ratio compared to industry peers, we have adopted a conservative investment 
management philosophy with fixed income securities (excluding our high yield fixed income securities) representing more than 
91% of our invested assets.  These fixed income securities have a weighted average credit rating of "AA-" and an effective 
duration, including short-term investments, of 3.6 years.  For additional information regarding the design and credit quality 
characteristics of our investment segment, refer to "Credit Risk" in Item 7A. "Quantitative and Qualitative Disclosures About 
Market Risk." and Note 5. "Investments" in Item 8. "Financial Statements and Supplementary Data." of this Form 10-K.

Insurance Operations

Overview
We derive all of our insurance operations revenue from selling insurance policies to businesses and individuals in return for 
insurance premiums.  The majority of our sales are annual insurance policies.  Our most significant cost associated with the sale 
of insurance policies is our loss and loss expense for insured events covered under these policies.

Loss and loss expense reserves are one of our critical estimates and represent the ultimate amounts we will need to pay in the 
future for claims and related expenses for insured losses that have not yet been settled and for unreported insurance claims.  
Estimating reserves as of any given date requires the application of estimation techniques, involves a considerable degree of 
judgment, and is an inherently uncertain process.  We regularly review the overall adequacy of our reserves through both 
internal and external actuarial reserve analyses.  For a full discussion regarding our loss reserving process, see "Critical 
Accounting Policies and Estimates" in Item 7. "Management's Discussion and Analysis of Financial Condition and Results of 
Operations." of this Form 10-K. 

As part of our risk management efforts associated with the sale of our products and services, we use reinsurance to protect our 
capital resources and insure us against losses on the risks we underwrite.  We enter into reinsurance contracts and arrangements 
with third parties that cover various policies that we issue to our customers.  In addition, to protect our Insurance Subsidiaries, 
we maintain an internal reinsurance pooling agreement in which each company shares in premiums and losses based on certain 
specified percentages.  For information regarding reinsurance treaties and agreements, see "Reinsurance" in Item 7. 
"Management's Discussion and Analysis of Financial Condition and Results of Operations." of this Form 10-K. 

Insurance Operations Products and Services
The types of insurance we sell in our insurance operations fall into two broad categories: 

• 

Property insurance, which generally covers the financial consequences of accidental loss of an insured’s real and/or 
personal property.  Property claims are generally reported and settled in a relatively short period of time. 

•  Casualty insurance, which generally covers the financial consequences of: (i) employee injuries in the course of 
employment; (ii) bodily injury and/or property damage to a third party as a result of an insured’s negligent acts, 
omissions, or legal liabilities; and (iii) the obligation to defend our insured(s).  Casualty claims may take several years, 
and for some casualty claims even several decades, to be reported and settled.

7

 
Our insurance premiums originate primarily from underwriting traditional property and casualty insurance policies.  The 
following table shows the principal types of policies we write:

Types of Policies

Category of Insurance

Standard Commercial
Lines
X
X

Standard Personal
Lines

E&S Lines

Casualty

Property
Property/Casualty

Commercial Property (including Inland Marine)
Commercial Automobile
General Liability (including Excess Liability/
Umbrella)
Workers Compensation
Businessowners' Policy
Bonds (Fidelity and Surety)
Homeowners
Personal Automobile
Personal Umbrella
Flood1
1Flood insurance premiums and losses are 100% ceded to the federal government’s Write Your Own Program ("WYO") of the NFIP.  The results of our 
Standard Personal Lines and Standard Commercial Lines flood operations are reported solely within our Standard Personal Lines segment results.

Casualty
Property/Casualty
Casualty
Property/Casualty
Property/Casualty
Casualty
Property

X
X
X
X

X
X
X

X
X

X

X

X

Product Development and Pricing
Our insurance policies are contracts with our insureds that specify the coverage amounts we will pay on a covered loss.  We 
develop our coverages by (i) adopting forms created or filed by statistical rating agencies or other third parties, notably 
Insurance Services Office, Inc. (“ISO”), American Association of Insurance Services, Inc. ("AAIS"), and the National Council 
on Compensation Insurance, Inc. ("NCCI"), (ii) independently creating our own coverage forms, or (iii) modifying third-party 
forms.  

As our policies provide coverage for future events, we do not know the actual policy loss costs at the time we underwrite and 
issue it.  Determining the prices to charge for our coverages involves consideration of many variables.  In certain cases, we 
adopt rating structures and loss costs filed by statistical rating agencies, such as ISO and NCCI.  We supplement these with 
detailed analyses of our own historical statistical data, factoring in loss trends and other expected impacts.  To develop our total 
rates, we add our own expense and profit provisions to these expected loss costs.  In other cases, we develop rating structures 
and rates based on a combination of our own experience and aggregated market information.  Generally, we prefer to rely on 
our own experience when we deem it statistically credible.

To supplement our rating structures, we have developed predictive models for many of our Standard Commercial and Standard 
Personal Lines.  Predictive models analyze historical statistical data about our customers and their loss experience, and 
additional risk characteristics that drive loss experience.  We use the output of these models to group our policies, or potential 
policies, based on their expected loss potential.  In other cases, we use these models to develop factors in our rating plan.  The 
predictive capabilities of these models are limited by the amount and quality of available statistical data, so we may supplement 
them with other aggregated market information or underwriting judgment.  

Customers and Customer Markets
We categorize our Standard Commercial Lines customers into the following strategic business units ("SBUs"):

Percentage of Standard
Commercial Lines

Contractors

Mercantile and Services

Community and Public Services

Manufacturing and Wholesale

Bonds

Total Standard Commercial Lines

41%

25%

17%

16%

1%

100%

General contractors and trade contractors

Description

Focuses on retail, office, service businesses, restaurants, golf courses, and hotels

Focuses on public entities, social services, religious institutions, and schools

Includes manufacturers, wholesalers, and distributors

Includes fidelity and surety

We do not categorize our Standard Personal Lines customers or our E&S Lines customers by SBU.  No one customer accounts 
for 10% or more of our insurance operations in the aggregate.

8

We manage volatility in our underwriting results, in part, by writing a book of business that predominantly includes a smaller 
limit profile than the industry as a whole.  The table below illustrates the percentage of accounts with total insured value and 
exposure limits at and below $1 million for property and casualty insurance accounts, respectively:

Standard Commercial Lines

Standard Personal Lines

E&S Lines

Property

Casualty

79%

85%

97%

 87%1

98%

98%

1Standard Commercial Lines excludes policies written in our workers compensation line of business, which do not have statutory policy limits.

We also purchase significant levels of reinsurance protection, with participating reinsurers that have an average credit rating of 
"A" or better, that supports accounts that we write with larger exposure limits by limiting the impact of individual property and 
casualty losses to $2 million per risk and per occurrence, respectively.

Geographic Markets
We sell our insurance products and services in the following geographic markets:

• 

• 

Standard Commercial Lines products and services are primarily sold in 27 states located in the Eastern, Midwestern, 
and Southwestern regions of the U.S. and the District of Columbia. 

Standard Personal Lines products and services are sold in 15 states located in the Eastern, Midwestern, and 
Southwestern regions of the U.S., except for the flood portion of this segment, which is sold in all 50 states and the 
District of Columbia.

•  E&S Lines products and services are sold in all 50 states and the District of Columbia.  

We support geographically diversified business from our corporate headquarters in Branchville, New Jersey, our six regional 
branches (referred to as our “Regions”), and our underwriting and claims service center in Richmond, Virginia.  The table 
below lists our Regions and their principal office locations:

Region
Heartland
New Jersey
Northeast
Mid-Atlantic
Southern
Southwest

Office Location
Indianapolis, Indiana
Hamilton, New Jersey
Branchville, New Jersey
Allentown, Pennsylvania and Hunt Valley, Maryland
Charlotte, North Carolina
Scottsdale, Arizona

In addition, our E&S Lines are supported by office locations in Horsham, Pennsylvania and Scottsdale, Arizona.

Distribution Channel
We sell our insurance products and services through the following types of independent distribution partners:

• 

• 

Standard Commercial Lines:  independent retail agents;

Standard Personal Lines:  independent retail agents; and 

•  E&S Lines:  wholesale general agents.

We generally pay our distribution partners commissions calculated as a percentage of DPW, often supplemented by amounts 
based on profitability or other considerations for business placed with us.  We seek to compensate them fairly and consistently 
with market practices.  No one independent distribution partner is responsible for 10% or more of our combined insurance 
operations' premium.  Our top 20 distribution partners generated approximately 34% of our DPW in 2019.

Independent Retail Agents
According to a 2018 study by the Independent Insurance Agents & Brokers of America, independent retail insurance agents and 
brokers write approximately 84% of standard commercial lines insurance and 35% of standard personal lines insurance in the 
U.S.  We expect that independent retail insurance agents, which comprise the bulk of our independent distribution partners, will 
remain a significant force in overall insurance industry premium production because: (i) they represent more than one insurance 

9

carrier; (ii) agency consolidation has resulted in increased buying power over insurance companies; and (iii) they provide a 
wider choice of insurance products and risk-based consultation to customers.  

We currently have approximately 1,350 distribution partners selling our Standard Commercial Lines business, and 770 of these 
distribution partners also sell our Standard Personal Lines business.  These 1,350 distribution partners sell our products and 
services through approximately 2,300 office locations.  We also have 6,000 office locations selling our flood insurance 
products.

In our independently administered 2019 survey, we received an overall satisfaction score of 8.8 out of 10 and a net promoter 
score of 74 from our standard market distribution partners.  The net promoter score represents how likely our agents are to 
recommend us to a future or current customer.  A net promoter score can range from as low as –100 (when every customer is a 
detractor) to as high as 100 (when every customer is a promoter).  We believe these scores highlight the professionalism and 
effectiveness of our employees, and the satisfaction of our independent distribution partners with our products, services, 
technologies, and customer experience.

Wholesale General Agents
Our distribution partners for our E&S Lines are 90 wholesale general agents with a combined 270 office locations.  We have 
granted limited binding authority to these wholesale general agents for business that meets our prescribed underwriting and 
pricing guidelines.

Marketing
Our primary marketing strategy is to:

•  Use an empowered field underwriting model to provide our Standard Commercial Lines retail distribution partners 

with resources within close geographic proximity to their businesses and our mutual customers.  For further discussion 
on this model, see the “Technology and Field Model” section below.  

•  Develop close relationships with each distribution partner, particularly their principals and producers, by (i) soliciting 
their feedback on products and services, (ii) advising them concerning our product developments, and (iii) providing 
education and development focused on producer recruitment, sales training, enhancing customer experience, online 
marketing, and distribution operations.

•  Develop annual goals with each distribution partner, and then carefully monitor these goals regarding (i) types and 

mix of risks placed with us, (ii) new business and renewal retention expectations, (iii) customer service, (iv) pricing of 
their in-force book and changes in renewal prices, and (v) profitability of business placed with us.

•  Develop brand recognition with our customers through our marketing efforts to be recognized as a proactive risk 

manager that provides the unique value-added products and services that customers seek.  These unique products and 
services, along with our proactive communication and focus on a superior customer experience, help position us as a 
leader in the marketplace.

Technology and Field Model

We continue to evolve our technology and field model with an increasing focus on providing our customers with access to 
transactional capabilities and account information 24 hours a day, 7 days a week.  Customers expect this level of access because 
of the technological and service experiences they have in retail and other consumer sectors.  While many insurers offer such 
solutions in personal lines, we strive to be a digital and customer experience leader in all three segments of our insurance 
operations.  

As part of our digital strategy, we provide customers with a mobile application and a web-based portal that provides our 
customers with on-demand self-service access to account information, and the ability to electronically pay their bills and report 
claims.  We also provide value-added services, such as proactive messaging about vehicle and product recalls, adverse weather 
activity, and claim status updates.  

To further advance our initiative to be a leader in digital and customer experience, we recently opened an innovation lab at our 
corporate headquarters in Branchville, New Jersey, a facility that enables our efforts to identify and deploy improvements to 
our product, agency and customer experience, and operational efficiency.  These efforts position us to offer customers an 
improved service experience, and better position us to demonstrate our long-term value proposition to our customers and 
distribution partners.  For example, over the past year we introduced Selective® Drive to our customers.  Selective® Drive is a 
10

commercial vehicle fleet management tool that detects unsafe driving behaviors.  In 2019, we were honored with a 2019 
Innovation Award from Business Insurance acknowledging our leadership, ingenuity, and inventiveness for this new 
technology. 

Technology
We leverage the use of technology in our business.  We have made significant investments in information technology platforms, 
integrated systems, and Internet-based applications, and have been using predictive models for underwriting in our Standard 
Commercial Lines for over 15 years.  

We make these investments to provide:

•  Our distribution partners with access to accurate business information and the ability to process certain transactions 
with ease from their locations, seamlessly integrating those transactions into our systems.  During 2019, we were 
recognized as an "All-Star Carrier" by Insurance Business America (IBA) for superior performance in eight key 
categories, one of which was technology and automation.  We were the sole carrier to receive a five-star rating in 
every category. 

•  Our customer service representatives with a customer-centric view of our policyholders, as opposed to a traditional 
policy-centric view, which helps us to better serve our customers when coupled with providing them 24/7 access to 
transactional capabilities discussed above.

•  Our underwriters with predictive underwriting and pricing tools to enhance profitability while efficiently growing the 
business by automating retrieval of relevant public information on existing policyholders and potential customers.

•  Our claims adjusters with predictive tools to indicate when claims are likely to escalate.

We manage our information technology projects through an Enterprise Project Management Office (“EPMO”) governance 
model.  The EPMO is supported by certified project managers who apply methodologies to (i) communicate project 
management standards, (ii) provide project management training and tools, (iii) manage projects, (iv) review project status, the 
projected net present value of project benefits, if applicable, and external and internal costs, and (v) provide non-technology 
project management consulting services to the rest of the organization.  The EPMO, which includes senior management 
representatives from all major business areas, corporate functions, and information technology, meets regularly to review all 
major initiatives and receives reports on the status of other projects.  We believe the EPMO is an important factor in the success 
of our technology implementation.  

Our primary technology operations are located in Branchville, New Jersey and Glastonbury, Connecticut.  We have agreements 
with multiple consulting, information technology, and service providers for supplemental staffing services.  Collectively, these 
providers supply approximately 54% of our skilled technology capacity and are principally based in the U.S., although we do 
contract with some offshore service providers.  We retain management oversight of all projects and ongoing information 
technology production operations.  We believe we would be able to manage an efficient transition to new vendors without 
significant impact to our operations if we terminated an existing vendor.

Field Model
To support our independent distribution partners, we employ a unique field model for both underwriting and claims, with 
various employees typically working from home offices near our distribution partners and customers.  Our field employees 
build better and stronger relationships with our independent distribution partners because of their close proximity to them, and 
the resulting direct interaction with our distribution partners and customers.  At December 31, 2019, we had approximately 
2,400 employees, of which 650 worked in the field, 930 worked in one of our regional offices, and the remainder worked in our 
corporate office.

Underwriting Process
Our underwriting process by segment is as follows:

•  Our Standard Commercial Lines corporate underwriting department, led by a Chief Underwriting Officer ("CUO"),  
establishes and monitors our underwriting guidelines and philosophy for each industry segment and line of business.  
The CUO delegates and oversees underwriting authority throughout the organization using formal letter of authority 
grants based on an individual's job grade and expertise by type of industry and line of business.  Our corporate 
underwriting department also works in coordination with our corporate actuaries to determine adequate pricing levels 
for all of our Standard Commercial Lines products. 

11

Our regional underwriting operations, working under the authority granted by the CUO, handle the majority of 
individual underwriting and pricing decisions.  New business is underwritten by Agency Management Specialists 
("AMSs"), Small Business Teams, and Large Account Underwriters.  Renewal policies are underwritten in one of our 
Regions by underwriters, and within our underwriting service center ("USC"), who are assigned a specific group of 
agents.  Our AMSs are also responsible for managing the overall growth and profitability of our business with their 
assigned group of agents. 

Our field model provides a wide range of front-line safety management services focused on improving the safety and 
risk management programs, loss experience, and retention of our Standard Commercial Lines insureds.  We have 90 
safety management specialists who work in the field supporting our customers, and help us make better underwriting 
decisions for new and renewal business by understanding our customers' exposures and recommending safety 
enhancements to reduce the risk from those exposures.  Our service mark for these services is “Safety Management: 
Solutions for a safer workplace”SM.  Safety management services we provide include (i) risk evaluation and on-site 
improvement surveys intended to evaluate potential exposures and provide solutions for mitigation, (ii) Internet-based 
safety management educational resources, including a large library of coverage-specific safety materials, videos and 
online courses, such as defensive driving and employee educational safety courses, (iii) thermographic infrared 
surveys aimed at identifying electrical hazards, and (iv) Occupational Safety and Health Administration construction 
and general industry certification training.

In addition to providing the above, the safety and well-being of our customers is a top priority, and over the past two 
years, we have embarked on initiatives to proactively service customers through the dissemination of notifications and 
alerts, to help them identify and mitigate loss occurrence, and provide them with tools and technologies that can 
reduce losses and improve their safety.  Several examples of these notifications and alerts are as follows:  (i) we 
provide vehicle recall notifications to our customers and distribution partners; (ii) we provide weather preparation 
notifications for large storms or hurricanes, including guides on structural improvements, roof and drainage 
maintenance, and measures to prevent plumbing from freezing or clogging; and (iii) we provide food and product 
recall notifications to specific customers with businesses tied to manufacturing, distribution, or food preparation that 
could impact their business.  

•  Our Standard Personal Lines underwriting operations are centralized and highly automated.  A significant portion of 
our new and renewal business is underwritten and priced through an automated template based on a filed class plan.  
Any underwriting exceptions are approved by our underwriting team under the direction of our CUO for Standard 
Personal Lines. 

•  The wholesale general agents that place our E&S Lines provide front-line underwriting in accordance with our 

prescribed guidelines.  Our underwriters approve accounts written outside of our prescribed guidelines.  Our E&S 
Lines territory managers are focused on the generation of new opportunities to grow our E&S Lines.  

The USC assists our independent distribution partners by servicing certain Standard Commercial Lines and Personal Lines 
accounts.  At the USC, all of our employees are licensed agents who respond to customer inquiries about insurance coverage, 
billing transactions, and other matters.  For the convenience of using the USC and our handling of certain transactions, our 
distribution partners agree to receive a slightly lower than standard commission on the USC-serviced premium.  As of 
December 31, 2019, our USC was servicing NPW of $78.3 million, which represents 3% of our total NPW.

Claims Management
Timely claims processing ensuring that all coverage is provided is one of the most important services we provide to our 
customers and distribution partners.  It is also one of the critical factors in achieving underwriting profitability.  We have 
structured our claims organization to emphasize (i) cost-effective delivery of claims services and control of loss and loss 
expense, (ii) maintenance of timely and adequate claims reserves, and (iii) claims handling by areas of expertise.  In connection 
with our Standard Commercial Lines and Standard Personal Lines, we achieve better claim outcomes through a field model that 
locates claim representatives in close proximity to our customers and distribution partners.  These field-based adjusters, known 
as Claims Management Specialists ("CMS"), handle low severity property claims and non-complex liability claims, and 
manage the overall agency claims relationship. 

CMSs are responsible for investigating and resolving the majority of our standard marketplace low severity commercial 
automobile bodily injury, general liability, and property losses.  Property Claims Specialists ("PCSs") handle property claims 
with severities ranging from $10,000 to $100,000.  CMSs and PCSs also form the basis of our catastrophe response team.  

12

Strategically located throughout our footprint, they are able to provide highly responsive customer and distribution partner 
service to quickly resolve claims within their authority.
We utilize specialized claims handling as follows:

•  Liability claims with high severity or technically complex losses are handled by the Complex Claims and Litigation 
Unit ("CCU").  The CCU specialists handle losses based on injury type or with expected severities greater than 
$250,000 in our Standard Commercial Lines and Standard Personal Lines, and severities greater than $100,000 in our 
E&S Lines.  

•  Litigated matters not meeting the CCU criteria are handled within our litigation unit.  Teams of litigation adjusters are 
aligned by jurisdictional knowledge and technical experience, and are supervised by regional litigation managers.  
These claims are segregated from the CMSs to allow for focused management and application of specific technical 
expertise.

•  Workers compensation claims handling is centralized in Charlotte, North Carolina.  Jurisdictionally trained and 

aligned medical-only and lost-time adjusters manage non-complex workers compensation claims within our footprint.  
Claims with high exposure or significant escalation risk are referred to the workers compensation strategic case 
management unit.  

•  Low-severity, high-volume property claims are handled by the claims service center ("CSC").  Certain complex claims 
that do not involve structural damage (i.e. employee dishonesty and equipment breakdown losses) are handled by a 
small group of specialists in the CSC.

•  The Large Loss Unit ("LLU") handles complex property claims, typically those in excess of $100,000.

•  We centralize the following claims to align the highest level of expertise: (i) asbestos and environmental claims; (ii) 

construction defect claims; and (iii) other latent claims, including those related to abuse and molestation.

This structure allows us to provide experienced adjusting to each claim category.

The CSC is co-located with the USC in Richmond, Virginia.  The CSC receives first notices of loss from our customers and 
claimants about Standard Commercial Lines, Standard Personal Lines, and E&S Lines claims and manages routine, non-injury 
automobile and property claims.  The CSC is designed to help (i) reduce the claims settlement time on first- and third-party 
automobile property damage claims, (ii) increase the use of body shops, glass repair shops, and car rental agencies that have 
contracted with us at discounted rates and specified service levels, (iii) handle and settle small property claims, and (iv) 
investigate and negotiate auto liability claims.  The CSC, as appropriate, will assign claims to our Regions or other specialized 
areas.

We process our E&S Lines claims consistently with how we process our Standard Commercial Lines and Standard Personal 
Lines claims.  E&S Lines claims are handled by our standard lines Regions and our CCU, and are segregated by line of 
business (property and liability), litigation, and complexity.

In 2018, we introduced an improved fast tracking claims handling process ("SWIFT"), wherein parties can opt to settle low-
severity automobile or property claims entirely through e-mail.  SWIFT improves the customer experience and accelerates the 
claims handling process.  Over 4,000 individuals have opted to have their claims managed through SWIFT, with payment often 
issued as quickly 24 hours from submission.  

The Special Investigative Unit ("SIU") supports all insurance operations and investigates potential insurance fraud and abuse, 
consistent with direction from regulatory bodies and trade associations.  We have developed a proprietary SIU fraud detection 
model that identifies potential fraud cases early in the life of a claim.  The SIU adheres to uniform internal procedures to 
improve detection and take action on potentially fraudulent claims.  It is our practice to notify the proper authorities of SIU 
findings, which we believe sends a clear message that we will not tolerate fraud against us or our customers.  The SIU 
supervises anti-fraud training for all claims adjusters and AMSs.

Insurance Operations Competition

We face substantial competition in the insurance marketplace, including from public, private, and mutual insurance companies, 
which in some cases may have lower cost of capital than us.  Many of our competitors, like us, rely on partners for the 

13

 
distribution of their products and services.  Other insurance carriers either employ their own agents who only represent them, or 
use a combination of distribution partners, captive agents, and direct marketing.

Within each of our insurance segments, the property and casualty insurance market is highly competitive, and market share is 
fragmented among many companies, particularly in Standard Commercial Lines and E&S Lines.  We compete with primarily 
regional and national insurers, mostly on the basis of price, coverage terms, claims service, customer experience, safety 
management services, ease of technology usage, and financial ratings.  We also face increased competition from established 
direct-to-consumer insurers, as well as existing competitors and new entrants to the industry that are developing new platforms 
that are leveraging digital technology to provide a lower cost "direct-to-the-customer" and "pay-as-you-go" or "pay-for-use" 
models.  These new competitors may also provide expanded customer service and an enhanced customer experience beyond 
what traditional insurance platforms currently provide.

Insurance Regulation

Primary Oversight by the States in Which We Operate
Insurance is a heavily regulated industry, primarily at the state level by virtue of the McCarran-Ferguson Act.  The primary 
public policy behind insurance regulation is the protection of policyholders and claimants over all other constituencies, 
including shareholders.  The types of insurance activities regulated by the states include the following:

•  Related to our financial condition:  Oversight of matters such as minimum capital, surplus,  solvency standards, 
accounting methods, form and content of statutory financial statements and other reports, loss and loss expense 
reserves, investments, reinsurance, dividend payments, other distributions to shareholders, security deposits, and 
periodic financial examinations.

•  Related to our property and casualty insurance business:  Oversight of matters such as certificates of authority and 

other insurance company licenses, licensing and compensation of distribution partners, premium rates (which may not 
be excessive, inadequate, or unfairly discriminatory), policy forms, policy terminations, claims handling and practices, 
cybersecurity, data protection and customer privacy, reporting of statistical information regarding our premiums and 
losses, periodic market conduct examinations, unfair trade practices, participation in mandatory shared market 
mechanisms, such as assigned risk pools and reinsurance pools, participation in mandatory state guaranty funds, and 
mandated continuing workers compensation coverage post-termination of employment.

•  Related to our ownership of the Insurance Subsidiaries:  Oversight of insurance holding company system registration 
in every state where an insurance subsidiary is domiciled and reporting about developments that may materially affect 
the operations, management, or financial condition of the insurers, including change in control.

NAIC Financial Monitoring Tools
Our various state insurance regulators are members of the National Association of Insurance Commissioners ("NAIC").  The 
NAIC has established statutory accounting principles ("SAP") and other accounting reporting formats and model insurance 
laws and regulations governing insurance companies.  An NAIC model statute only becomes a law after a state legislature 
enacts it or a regulation after a state insurance department promulgates it.  The adoption of certain NAIC model laws and 
regulations, however, is a key aspect of the NAIC Financial Regulations Standards and Accreditation Program under which one 
state insurance department recognizes the financial examinations and reviews of another.

The following are among the NAIC's various financial monitoring tools that are material to the regulators in states in which our 
Insurance Subsidiaries are organized:

•  The Insurance Regulatory Information System ("IRIS").  IRIS identifies 13 industry financial ratios and specifies 
“usual values” for each ratio.  Departure from the usual values on four or more of the financial ratios can lead to 
inquiries from individual state insurance departments about certain aspects of an insurer's business.  Our Insurance 
Subsidiaries have consistently met the majority of the IRIS ratio tests.

•  Risk-Based Capital ("RBC").  RBC is measured by four major areas of risk to which property and casualty insurers are 
exposed:  (i) asset risk; (ii) credit risk; (iii) underwriting risk; and (iv) off-balance sheet risk.  Regulators increase their 
scrutiny, up to and including intervention, as an insurer's total adjusted capital declines below three times its 
"Authorized Control Level."  Based on our 2019 statutory financial statements prepared in accordance with SAP, the 
total adjusted capital for each of our Insurance Subsidiaries substantially exceeded three times their Authorized 
Control Level. 

14

 
 
•  Annual Financial Reporting Regulation (referred to as the "Model Audit Rule").  The Model Audit Rule, based closely 
on the Sarbanes-Oxley Act of 2002, as amended ("Sarbanes-Oxley Act"), regulates (i) auditor independence, (ii) 
corporate governance, and (iii) internal control over financial reporting.  As permitted under the Model Audit Rule, the 
Audit Committee of the Board of Directors (the “Board”) of the Parent also serves as the audit committee of each of 
our Insurance Subsidiaries.

•  Own Risk and Solvency Assessment ("ORSA").  ORSA requires an insurer to maintain a framework for identifying, 
assessing, monitoring, managing, and reporting on the “material and relevant risks” associated with the insurers' (or 
insurance groups') current and future business plans.  ORSA, which the state insurance regulators of our Insurance 
Subsidiaries have adopted, requires an insurer to annually file an internal assessment of its solvency.    

While we underwrite risks only in the U.S., international regulatory developments, particularly related to the development of 
global capital standards and data privacy, may influence U.S. regulators in the development of domestic standards.  In 2014, the 
International Association of Insurance Supervisors proposed Basic Capital Standards for Global Systemically Important 
Insurers as well as a uniform capital framework for internationally active insurers.  In 2016, the European Union ("EU") 
enacted Solvency II, which established new insurer capital adequacy and risk management requirements intended to reduce the 
possibility of consumer loss or market disruption by European insurers.  At present, however, the only capital adequacy 
standard the NAIC has adopted is RBC.  In 2016, the EU adopted the General Data Protection Regulation ("GDPR"), which 
took effect in 2018 and regulates data protection and privacy in the EU and the transfer of personal data outside the EU.  GDPR 
gives individuals primary control over their personal data and attempts to simplify the regulatory environment for international 
businesses operating in the EU.  While GDPR has no direct impact on U.S. companies like Selective that are not doing business 
in the EU, it and future data privacy actions by EU regulators may influence U.S. regulators over time.

NRSROs
Although not formal regulators, rating agencies also monitor our capital adequacy.  Two that impact us are (i) A.M. Best's 
Capital Adequacy Ratio ("BCAR"), and (ii) S&P's capital model.  Both examine the strength of an insurer's balance sheet and 
compare available capital to estimated required capital at various probability or rating levels.  BCAR and the S&P model differ 
from the NAIC financial monitoring tools, particularly RBC.  While RBC, BCAR, and the S&P capital model all show similar 
direction as circumstances change, they react differently to changes in economic conditions, underwriting and investment 
portfolio mix, and capital.  Rating agencies also update and change their capital adequacy models and requirements over time 
more frequently than the NAIC financial monitoring tools.  We analyze this divergence in capital adequacy models as we 
manage our capital, risk profile, and growth objectives.

Federal Regulation
While primarily regulated at the state level, we are subject to certain federal laws and regulations related to our business, 
including:

•  McCarran-Ferguson Act;
•  Terrorism Risk Insurance Program Reauthorization Act ("TRIPRA");
•  NFIP, which is overseen by the Mitigation Division of the Federal Emergency Management Agency ("FEMA");
•  The Medicare, Medicaid, and SCHIP Extension Act of 2007, which subjects our workers compensation business to 

Mandatory Medicare Secondary Payer Reporting;

•  The economic and trade sanctions of the Office of Foreign Assets Control (“OFAC”);
•  Various privacy laws related to possession of personal non-public information, including the following:

  Gramm-Leach-Bliley Act;
Fair Credit Reporting Act;

  Drivers Privacy Protection Act; and 
  Health Insurance Portability and Accountability Act.  

•  The Sarbanes-Oxley Act and the Dodd-Frank Wall Street Reform and Consumer Protection Act (“Dodd-Frank Act”), 
which govern, among other things, publicly-traded companies and require or permit national stock exchanges or 
associations, such as the NASDAQ Stock Market, where our securities are listed, to mandate certain governance 
practices of their listed companies.

In addition to enacting corporate governance reforms for publicly-traded companies, the Dodd-Frank Act, enacted in 2010 in 
response to the financial markets crises in 2008 and 2009, provided for some oversight of the business of insurance by the 
following:

•  Establishing the Federal Insurance Office (“FIO”) under the U.S. Department of the Treasury; and
•  Granting the Federal Reserve oversight of financial services firms designated as systemically important.

15

 
The FIO, in coordination with the Federal Reserve, state regulators, and other regulatory bodies, has been exploring group 
capital standards.  We expect the NAIC to publish a draft group capital standard sometime in 2020.  The FIO also (i) negotiated 
a covered agreement with the EU that, among other things, impacted reinsurance collateral requirements for foreign reinsurers, 
and (ii) has been gathering insurance market data as required under the Dodd-Frank Act. 
For additional information on the potential impact of regulation and changes in regulation on our business, refer to the risk 
factor related to regulation within Item 1A. “Risk Factors.” of this Form 10-K.

Investments Segment

Our Investments segment seeks to generate net investment income by investing the premiums we receive from our insurance 
operations and the amounts generated through our capital management strategies, which may include the issuance of debt and 
equity securities.  Our investment portfolio primarily consists of fixed income securities, which primarily includes corporate 
securities, asset-backed securities, mortgage-backed securities, and state and municipal obligations.  As of December 31, 2019, 
approximately 19% of this portfolio was invested in non-fixed rate securities.  Included in this 19% is a 12% allocation to 
floating rate securities that reset principally on the 90-day U.S. dollar-denominated London Interbank Offered Rate ("LIBOR").  
We also hold both public and private equity securities, commercial mortgage loans, short-term investments, and other 
investments.  Other investments primarily includes alternative investments.

Our investment philosophy includes certain net investment income, total return, and risk objectives for our fixed income, 
equity, and other investment portfolios.  Our investment strategies are managed by our internal investment management team, 
and are executed by relationships with multiple external investment advisers.  

For further information regarding our risks associated with the overall investment portfolio, see Item 7A. “Quantitative and 
Qualitative Disclosures About Market Risk.” and Item 1A. “Risk Factors.” of this Form 10-K.  For additional information 
about investments, see the section entitled, “Investments Segment,” in Item 7. “Management’s Discussion and Analysis of 
Financial Condition and Results of Operations.” and Note 5. "Investments" included in Item 8. “Financial Statements and 
Supplementary Data.”  of this Form 10-K.

Enterprise Risk Management
As a property and casualty holding company, our Insurance Subsidiaries are in the business of assuming risk.  We categorize 
our major risks into the following six broad categories:

•  Asset risk, which stems primarily from our investment portfolio and reinsurance recoverables and includes credit and 

market risk;

•  Underwriting risk, which is the risk that the insured losses are higher than our expectations, including:

  Losses from inadequate loss reserves;
  Larger than expected non-catastrophe current accident year losses; and
  Catastrophe losses that exceed our expectations or our reinsurance treaty limits.

•  Liquidity risk, which is the risk we will be unable to meet contractual obligations as they become due because we are 

• 

unable to liquidate assets or obtain adequate funding without incurring unacceptable losses;
Pension risk, which is the risk that the obligations under the Retirement Income Plan for Selective Insurance Company 
of America will exceed our expectations due to underperformance of the invested assets supporting those obligations 
or adverse changes in the assumptions used in the calculation of our pension liabilities;

•  Other risks, including a broad range of operational risks that can be difficult to quantify, such as talent, market 

conditions, economic, legal, regulatory, reputational, and strategic risks, as well as the risks of fraud, human failure, or 
failure of controls or systems, including, for example, a rapidly-evolving cybersecurity risk; and

•  Emerging risks, which include risks in each of the five categories above, but are either new, rapidly evolving, or 

increasing substantially compared to historical levels.  For example, the increased frequency and intensity of severe 
wildfires, the exposures created by the legalization of cannabis, and the recent passage of reviver statutes for victims 
of abuse would all be considered emerging risks.

Our internal control framework operates with a three lines of defense model.  The first line of defense consists of individual 
functions that deliberately assume risks and own and manage that risk on a day-to-day and business operational basis.  The 
second line of defense is responsible for risk oversight and also supports the first line to understand and manage risk.  A 
dedicated risk team led by the Chief Risk Officer is responsible for this second line and reports to the Chief Financial Officer. 
The third line of defense is our Internal Audit team, who with oversight from the audit committee of our Board,  provides 
independent, objective assurance as to the assessment of the adequacy and effectiveness of our internal control environment.  
Internal Audit also coordinates risk-based audits, compliance reviews, and other specific initiatives to evaluate and address risk 
within targeted areas of our business.

16

 
 
We use Enterprise Risk Management (“ERM”) as part of our governance and control process to take an entity-wide view of our 
major risks and their impact.  Our ERM framework is designed to identify, measure, report, and monitor our major risks and 
develop appropriate responses to support successful execution of our business strategies. 
 Our Board oversees our ERM process, and various committees of the Board oversee risks specific to their areas of supervision 
and report their activities and findings to the full Board.  Management has formed an Executive Risk Committee that is 
responsible for the holistic monitoring and management of our risk profile.  The Executive Risk Committee consists of the 
Chief Executive Officer, his direct reports and key operational and financial leaders, including the Chief Risk Officer.  The 
Executive Risk Committee relies on several management committees, such as the Emerging Risk Committee and the 
Underwriting Committee, for detailed analysis and management of specific major risks.  The Chief Risk Officer reports on the 
Executive Risk Committee's activities, analyses, and findings to the Board or the appropriate Board committee, and provides a 
quarterly update on certain risk metrics.

In addition to the various Board and management committees and governance over the ERM process, we believe that high-
quality and effective ERM is best achieved when it is a shared cultural value throughout the organization.  We consider ERM to 
be a key process that is the responsibility of every employee.  We have developed and use tools and processes that we believe 
support a culture of risk management and create a robust framework of ERM within our organization.  In addition, our 
compensation policies and practices, as well as our governance framework, including our Board's leadership structure, are 
designed to support our overall risk appetite and strategy.  Our ERM processes and practices help us to identify potential events 
that may affect us, and quantify, evaluate, and manage the significant risks we face.  

We rely on quantitative and qualitative tools to identify, prioritize, and manage our major risks, including proprietary and third-
party computer modeling as well as various other analyses.  The Executive Risk Committee meets at least quarterly and 
reviews and discusses various topics and the interrelation of our major risks, including, but not limited to, capital modeling 
results, capital adequacy, risk metrics, emerging risks, and sensitivity analysis.  Where necessary, we also utilize the services of 
subject matter experts, such as external actuaries, third-party risk modeling firms, and information technology security experts.  
Consistent with the requirements of state insurance regulators, our Insurance Subsidiaries annually file their ORSA report, 
which is an internal assessment of our solvency.  The Chief Risk Officer develops the report in coordination with members of 
the Executive Risk Committee, and the report is provided to the Board.

We believe that our risk governance structure facilitates strong risk dialogue across all levels and disciplines of the organization 
and promotes robust risk management practices.  All of our strategies and controls, however, have inherent limitations.  We 
cannot be certain that an event or series of unanticipated events will not occur and result in losses greater than we expect and 
have a material adverse effect on our results of operations, liquidity, financial condition, financial strength, and debt ratings.  
An investor should carefully consider the risks and all of the other information included in Item 1A. “Risk Factors.”, Item 7A. 
“Quantitative and Qualitative Disclosures About Market Risk.", and Item 8. “Financial Statements and Supplementary Data." 
of this Form 10-K.

Reports to Security Holders

We file with the U.S. Securities and Exchange Commission ("SEC") all required disclosures, including our Annual Report on 
Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, Proxy Statements, and any amendments to these 
reports that we file or furnish pursuant to Sections 13(a) or 15(d) of the Securities Exchange Act of 1934, as amended 
(“Exchange Act”), which can be accessed on the SEC's website, www.SEC.gov.  In addition, we provide access to these filed 
materials on our Internet website, www.Selective.com.

Item 1A. Risk Factors.

Any of the following risk factors could (i) significantly impact our business, liquidity, capital resources, results of operations, 
financial condition, and debt ratings, and (ii) cause our actual results to differ materially from historical or anticipated results. 
At this time, these are the significant risk factors which might affect, alter, or change our actions in executing our long-term 
capital strategy.  These actions include, but are not limited to, contributing capital to any or all of the Insurance Subsidiaries, 
issuing additional debt or equity securities, repurchasing our equity securities, repurchasing our existing debt, or increasing or 
decreasing stockholders’ dividends.

Risks Related to our Insurance Operations

We are subject to losses from catastrophic events.
Our financial results can be significantly negatively impacted by losses from natural and man-made catastrophes including, 
without limitation, hurricanes, tornadoes, windstorms, earthquakes, hail, severe winter weather, floods, and fires, some of 

17

  
 
 
  
which may be related to climate change, and terrorism, including cyber-attacks and explosions.  The frequency and severity of 
these catastrophes are inherently unpredictable.  In recent years, the global insurance industry has seen an escalation in losses 
from catastrophes. 

The United Nation’s Intergovernmental Panel on Climate Change (“IPCC”) is an international body responsible for assessing 
climate change science.  In 2018, the IPCC reported that human activities are estimated to have caused approximately 1.8°F of 
global warming above pre-industrial levels and that, if the trend continues at the current rate, it will reach 2.7°F above pre-
industrial levels between 2030 and 2052.  Climate change models project robust differences in global regional climate 
characteristics between 1.8°F and global warming of 2.7°F up to 3.6°F.  These differences, whether attributable to human 
activities or natural, include increases in (i) mean temperature in most land and ocean regions, (ii) hot extremes in most 
inhabited regions, (iii) heavy precipitation in several regions, and (iv) the probability of drought and precipitation deficits in 
some regions.  These differences and increases can impact weather patterns and the frequency and severity of catastrophes.

Our insurance operations primarily write risks in the Eastern, Midwestern, and Southwestern regions of the U.S., and our most 
significant catastrophe exposures are (i) hurricanes impacting the Eastern U.S., (ii) terrorism events, and (iii) severe convective 
storms, including tornadoes.  Single storms could adversely impact our financial results, but it is also possible that we could 
experience more than one severe catastrophic event in any given calendar year.  We track our severe weather and catastrophe 
losses using definitions and information we obtain from ISO’s Property Claim Services unit, an internationally recognized 
expert on U.S. and U.S.-territory storm losses.  

Certain factors can impact our estimates of ultimate costs for catastrophes.  Among these factors are the following:

Inability to access portions of the impacted areas following a catastrophic event;
Scarcity of necessary labor and materials that delay repairs and increase our loss costs;

• 
• 
•  Regulatory uncertainties, including new or expanded interpretations of coverage;
•  Residual market assessment-related increases in our catastrophe losses;
• 
Potential fraud and unscrupulous contractors inflating repair costs;
•  Higher loss adjustment expenses due to shortages of claims adjusters available to appraise damage;
•  Late claims reporting; 
•  Escalation of business interruption costs due to infrastructure disruption; and
•  Whether the U.S. Secretary of Treasury certifies that a terrorist event is an act of terrorism under TRIPRA.

An increase in catastrophe losses could reduce our net income and stockholders’ equity and could have a material adverse effect 
on our liquidity, financial strength, and debt ratings.  In addition, if a catastrophe occurs near the end of a reporting period, it is 
possible we may have limited information available to estimate loss and loss expense reserves, which adds greater uncertainty.  
More detailed claims information may become available later, resulting in reserve changes in subsequent periods.

Our loss and loss expense reserves may not be adequate to cover actual losses and expenses.
We maintain reserves for our estimated liability for loss and loss expense associated with reported and unreported insurance 
claims.  We base our estimates of loss and loss expense reserve amounts on known facts and circumstances, including our 
expectations of ultimate settlement and claim administration expenses, trends in claims severity and frequency, medical 
inflation trends, predictions of future events, and other subjective factors relating to our in-force insurance policies.  There is no 
method for precisely estimating the ultimate liability for the settlement of claims.

Reserve estimates may be impacted by a variety of broad economic, political, social, and legal developments or trends, such as 
inflation, judicial tort decisions, and various state legislative initiatives.  Because of our inability to predict the timing and 
impact of these economic, political, social, and legal developments or trends, and the inherent uncertainty in estimating loss 
and loss expense reserves, we cannot be certain that the reserves we establish are adequate or will be so in the future.  

We regularly review our reserve adequacy and increase reserves if we believe they are inadequate or reduce them if we believe 
they are redundant.  An increase in reserves (i) reduces net income and stockholders’ equity for the period in which the reserves 
are increased, and (ii) could have a material adverse effect on our liquidity, financial strength, and debt ratings.  As we 
underwrite new business and renew existing business in future periods, we estimate future loss cost trends to help price our 
products to generate an adequate risk-adjusted return.  To the extent our estimate of future loss cost trends proves to be 
understated, the pricing of our future new business and renewal business could be inadequate to meet estimated loss costs 
trends, which could result in our future loss and loss expense reserves being understated.

18

 
 
Three examples of how reserves might be affected by economic, political, social, or legal developments or trends:

• 

• 

• 

If economic inflation is higher than our assumptions, our loss and loss expense reserves associated with our longer tail 
lines of business may prove to be insufficient.  In particular, our workers compensation line of business is susceptible 
to this risk, given its extended payment pattern, and the current low medical inflationary environment compared to 
longer term medical inflation rates, which have historically been higher.

State legalization of marijuana for medical and recreational use may significantly impact future claims emergence if 
marijuana use drives higher claims frequencies or severities.

Several states have expanded or are exploring expanding the statute of limitations for civil actions alleging sexual 
abuse.  By retroactively permitting claims for previously time-barred acts, these “reviver” laws may result in insurance 
claims that could significantly increase loss costs and require re-evaluation of previously-established reserves or the 
creation of new reserves.  Since reviver statutes have been enacted, we have received notices of claims or potential 
claims for acts alleged to have occurred as far back as the 1950s.  With no prior experience, we cannot estimate how 
many "reviver" claims notices we may receive.  Most notices we have received are sent on behalf of claimants by 
attorneys unsure of what insurer or policy (if any) may have covered the alleged assailant or supervising entity and 
may not implicate insurance policies issued by us or a predecessor.  For notices we have determined implicate an 
insured under a policy issued by us or a predecessor, we (i) have investigated or are investigating facts, (ii) have 
evaluated policy terms, and (iii) believe we have appropriate coverage defenses and reinsurance protections that have 
been considered in establishing our reserves.  As coverage positions may be challenged through litigation or otherwise, 
we face litigation risks further discussed below in the Risk Factor entitled, “Incidental to our insurance operations, we 
are engaged in ordinary routine legal proceedings that, because litigation outcomes are inherently unpredictable, 
could impact our reputation and/or have a material adverse effect on our consolidated results of operations or cash 
flows in particular quarterly or annual periods.”

For further discussion on our loss and loss expense reserves, please see the “Critical Accounting Policies and Estimates” 
section of Item 7. “Management’s Discussion and Analysis of Financial Condition and Results of Operations.” of this Form 10-
K.

Our ability to reduce our risk exposure depends on the availability and cost of reinsurance.
We transfer a significant portion of our underwriting risk exposure - specifically a portion of our loss and loss expense - to 
reinsurance companies in exchange for a specified portion of premiums.  Most of our reinsurance contracts have annual terms.  
The availability, amount, and cost of reinsurance depend on market conditions, including the capacity of the retrocessional 
reinsurance market.  This may fluctuate significantly and not necessarily correlate to the loss experience of our specific book of 
business.  In general, reinsurance expense can be considered in our rating of insurance premium for our customers.  Any 
increase in our reinsurance expense that cannot be passed on to our policyholders through rate increases will reduce our 
earnings.  If we are unable to obtain reinsurance in amounts or on terms that we expected, our reinsurance expenses could 
increase, we may assume increased risk for individual or aggregate losses, and our ability to write future business could be 
adversely affected.  

Catastrophes impact a variety of property and casualty insurance lines, but historically commercial property and homeowners 
coverages have accounted for most of our catastrophe-related claims.  To limit our exposure to catastrophe losses, we purchase 
catastrophe reinsurance.  Catastrophe reinsurance could prove inadequate to our exposures if (i) we purchase an inadequate 
amount of reinsurance because of deficiencies or inaccuracies in the various modeling software programs we use to analyze the 
risk of the Insurance Subsidiaries, (ii) a major catastrophe loss exceeds the reinsurance limit or the financial capacity of one or 
more of our reinsurers, (iii) the frequency of catastrophe losses results in our Insurance Subsidiaries exceeding the aggregate 
limits under the catastrophe reinsurance treaty, or (iv) our reinsurance counterparties (a) are unable to access their reinsurance 
markets, or retrocessions, (b) suffer significant financial losses, (c) are sold, (d) cease writing reinsurance business, or (e) are 
unable or unwilling to satisfy their contractual obligations to us.  Even with the benefits of reinsurance, our exposure to 
catastrophe risks could have a material adverse effect on our results of operations, liquidity, financial condition, financial 
strength, and debt ratings.  

We may be subject to potentially significant losses from acts of terrorism.
We are required to participate in TRIPRA, which was extended to December 31, 2027, for our Standard Commercial Lines and 
E&S Lines business.  TRIPRA rescinded all previously-approved coverage exclusions for terrorism and requires private 
insurers and the U.S. government to share the risk of loss on future acts of terrorism certified by the U.S. Secretary of the 
Treasury.  Under TRIPRA, each participating insurer is responsible for paying a significant deductible of specified losses 
before federal assistance is available.  Our deductible of $359 million is based on a percentage of our prior year’s applicable 

19

Standard Commercial Lines and E&S Lines premiums.  For losses above the deductible in 2020, the federal government will 
pay 80% of losses to an industry limit of $100 billion, and the insurer retains 20%.  Although TRIPRA’s provisions provide 
some mitigation to our loss exposure to a large-scale terrorist attack, our deductible could have a material adverse effect on our 
results of operations, liquidity, financial condition, financial strength, and debt ratings.  If the U.S. Secretary of Treasury does 
not certify certain future terrorist events, as was the case with the 2013 Boston Marathon bombing and the 2015 San 
Bernardino shootings, we could be required to pay terrorism-related covered losses without TRIPRA's risk-sharing benefits.  

Under TRIPRA, terrorism coverage is mandatory for all primary workers compensation policies.  TRIPRA also applies to cyber 
liability insurance policies reported under a Terrorism Risk Insurance Program-eligible line of insurance.  Insureds with non-
workers compensation commercial policies have the option to accept or decline our terrorism coverage or negotiate with us for 
other terms.  In 2019, 87% of our Standard Commercial Lines non-workers compensation policyholders purchased terrorism 
coverage that included nuclear, biological, chemical, and radioactive ("NBCR") events.

Many of the states in which we write commercial property insurance mandate that we cover fire following an act of terrorism - 
regardless of whether the insured opted to purchase terrorism coverage.  We also sometimes elect to provide terrorism coverage 
for lines of business not included in TRIPRA, such as Commercial Automobile.  Personal lines of business have never been 
covered under TRIPRA.  Homeowners policies we offer in Standard Personal Lines exclude nuclear losses but do not exclude 
biological or chemical losses.  Our current reinsurance programs generally provide coverage for conventional acts of foreign 
and domestic terrorism, but afford no coverage for NBCR events.

We are exposed to credit risk.  
We have credit risk in several areas of our insurance operations, including from:

•  Our reinsurers, which are obligated to make payments to us under our reinsurance agreements.  Reinsurance credit risk 
can fluctuate over time, increasing during periods of high catastrophe loss activity.  Reinsurers generally manage their 
large loss exposure through their own reinsurance programs, known as retrocessions, to which we sometimes do not 
have full visibility.  If our reinsurers experience any difficulty in collecting on their retrocession programs, or in 
reinstating retrocession coverage after a large loss, it could impede timely and full payment of our reinsurance claims.  
This means that we have direct and indirect counterparty credit risk from our reinsurers, which operate in a relatively 
small global community. 

•  Certain life insurance companies from which we have purchased annuities for our customers under structured claims 

settlement agreements, if they fail to fulfill their obligations under the annuity contracts.

• 

• 

Some of our distribution partners, who we allow to collect premiums due to us from our customers.

Some of our customers, who are obligated to make premium and/or deductible payments directly to us.

•  The invested assets in our defined benefit plan.  If financial risk adversely impacts the valuation and performance of 
the invested assets in our defined benefit plan, the funded status of the defined benefit plan could be negatively 
impacted and the plan's expense, and our obligation to fund it, could increase.

Our exposure to credit risk could have a material adverse effect on our results of operations, liquidity, financial condition, 
financial strength, and debt ratings.

We depend on distribution partners.
We market and sell our insurance products through independent, non-employee distribution partners.  Insurance law and 
regulation makes us responsible for the business practices and customer interactions of our distribution partners.  Independent 
distribution partners have, and we expect will continue to have, a significant role in overall insurance industry.  While our 
customers find advantages in using independent distribution partners, our reliance on independent distribution partners presents 
risks and challenges, including the following:

•  As independent distribution partners have access to products from multiple carriers and markets, we face 

competition in our distribution channel and must market our products and services to our distribution partners 
before they sell them to our mutual customers. 

•  Our customers rely on our independent distribution partners, and some customers do not differentiate between their 

insurance agent and their insurance carrier.  Developing brand recognition, particularly with these types of 
customers can be challenging and requires us to coordinate with our distribution partners.

20

 
•  Growth in our market share is principally dependent on growth in the market share controlled by our distribution 

partners.  Independent retail insurance agencies control 84% of standard commercial lines business and 35% of 
standard personal lines business in the U.S.  Consequently, expansion of our Standard Personal Lines market 
opportunity could be more limited than our Standard Commercial Lines business.  To address the discrepancy in 
agency control of Standard Personal Lines business, more competitors have focused on lower-cost "direct-to-the-
customer" distribution models that emphasize digital ease and technological efficiencies.  Continued advancements in 
"direct-to-the-customer" distribution models may impact the overall market share controlled by our independent 
distribution partners and make it more difficult for us to grow, or require us to establish relationships with more 
distribution partners.

•  Over the past several years, some publicly-traded and private equity-backed independent distribution partners have 
employed consolidation strategies to acquire other independent distribution partners and increase their market share 
("Aggregators").  As more of our independent distribution partners become Aggregators, or are acquired by 
Aggregators, their influence and demands on our business could increase.  It is possible that Aggregators could 
develop and implement strategies to consolidate their business with fewer insurance carriers and demand higher base 
and supplemental commissions.  Aggregators accounted for approximately 28% of our DPW at December 31, 2019.  
Currently, no one distribution partner is responsible for 10% or more of our combined insurance operations' 
premium.

Our financial condition and results of operations are impacted by the success of our independent distribution partners in 
marketing and selling our products and services. 

National and global economic conditions could materially adversely affect our business, results of operations, financial 
condition, and growth.
Unfavorable economic developments could adversely affect our earnings if our customers have less need for insurance 
coverage, cancel existing insurance policies, modify coverage, or choose not to renew with us.  An economic downturn could 
also lead to increased credit and premium receivable risk, the failure of reinsurance counterparties and other financial 
institutions, limitations on our ability to issue new debt, reduced liquidity, and declines in the fair value of our financial 
strength.  These and other economic factors could materially adversely affect our business, results of operations, financial 
condition, and growth.  During 2019, 31% of DPW in our Standard Commercial Lines business was based on payroll/sales of 
our underlying customers.  An economic downturn in which our customers experience declines in revenue or employee count 
could adversely affect our audit and endorsement premium in our Standard Commercial Lines.

A downgrade or a potential downgrade in our financial strength or credit ratings could result in a loss of business and could 
have a material adverse effect on our financial condition and results of operations.
A significant financial strength rating downgrade, particularly from A.M. Best, would affect our ability to write new or renewal 
business with customers, some of whom are required under various third-party agreements to maintain insurance with a carrier 
with a specified minimum rating.  In addition, downgrades in our credit ratings could make it more expensive for us to access 
capital markets.  We cannot predict the possible rating actions NRSROs might take that could adversely affect our business or 
our potential actions in response.  Any significant downgrade in our financial strength and credit ratings could have a material 
adverse effect on our results of operations, liquidity, financial condition, financial strength, and debt ratings.  For additional 
information on our current financial strength and credit ratings, refer to "Overview" in Item 1. "Business." of this Form 10-K.

Markets for insurance products and services are highly competitive and subject to rapid technological change, and we may be 
unable to compete effectively.
We offer our insurance products and services in a highly competitive market characterized by aggressive price competition and 
resulting downward pressure on gross margins, frequent introduction of new products and services, evolving industry 
standards, continual improvement in product pricing based on performance characteristics, rapid adoption of technological 
advancements by competitors, and price sensitivity on the part of consumers and businesses.  Our ability to compete 
successfully depends heavily on our ability to ensure a continuing and timely introduction of innovative new products and 
services to the marketplace through digital platforms.

We face substantial competition from a wide range of property and casualty insurance companies for customers, distribution 
partners, and employees.  Competitors include public, private, and mutual insurance companies.  Many competitors are larger 
and may have lower operating costs, lower cost of capital, or the ability to absorb greater risk while maintaining their financial 
strength ratings.  Other competitors, such as mutual or reciprocal companies, are cooperatively owned by insureds and do not 
have shareholders who evaluate return on equity performance.  Consequently, some competitors may be able to price their 
products more competitively. 

21

Because of its relatively low cost of entry, the Internet has emerged as a significant competitive new marketplace where 
existing and new competitors have platforms.  Established insurance competitors, such as Chubb Limited and The Progressive 
Corporation, are beginning to explore broader offerings through this digital platform, while new insurance competitors, such as 
Lemonade and Next, continue to emerge.  Reinsurers also have entered certain primary property and casualty insurance 
markets to diversify their operations and compete with us.  Because the Internet makes it easier to bundle products and 
services, it is also possible that companies conducting business on the Internet could enter the insurance business in the future 
or form strategic alliances with insurers.  Changes in competitors and competition, particularly on the Internet, could cause 
changes in the supply or demand for insurance and adversely affect our business.

We have less loss experience data than our larger competitors.
Insurers rely on access to reliable data about their customers and loss experience to build complex analytics and predictive 
models that assess risk profitability, reserve adequacy, adverse claim development potential, recovery opportunities, fraudulent 
activities, and customer buying habits.  We expect the use of data science and analytics will continue to increase and become 
more complex and accurate, particularly with the use of larger amounts of relevant data.  Some of our larger competitors have 
significantly larger volumes of data about the performance of the risks they have underwritten.  It is possible that the loss 
experience from our insurance operations may not be sufficiently large or granular in all circumstances to analyze and project 
our future costs as accurately as our larger competitors.  To supplement our data, we use industry loss experience data from 
ISO, AAIS, and NCCI.  While relevant, industry data may not correlate specifically to the performance of risks we have 
underwritten and may not be as predictive as if we had more data from a larger book of our own business.  Because we use and 
rely on the aggregated industry loss data assembled by ISO, AAIS, NCCI and other similar rating bureaus under the anti-trust 
exemptions of the McCarran-Ferguson Act, we likely would be at a competitive disadvantage to larger insurers with more loss 
experience data on their book of business if Congress repealed the McCarran-Ferguson Act.

We are subject to a variety of modeling risks that could have a material adverse impact on our business results.
We rely on internally and third-party developed complex financial models, such as those that predict (i) underwriting results on 
individual risks and our overall portfolio, (ii) claims fraud, (iii) impacts from catastrophes, (iv) enterprise risk management 
capital scenarios, and (v) investment portfolio changes.  We rely on these financial models to analyze historical loss costs and 
pricing, trends in claims severity and frequency, the occurrence of catastrophe losses, determining reinsurance attachment and 
exhaustion points, investment performance, portfolio risk, and our economic capital position.  Flaws in these financial models, 
or in the assumptions made in them, could lead to increased losses.  We believe that statistical models alone do not provide a 
reliable method for monitoring and controlling risk, and are tools that do not substitute for the experience or judgment of senior 
management.

Risks Related to Our Investments Segment

Our investments are exposed to credit risk, interest rate fluctuation, and changes in value. 
We depend on income from our investment portfolio for a significant portion of our revenue and earnings.  Our investments can 
be negatively affected by liquidity, credit deterioration, financial results, market and economic conditions, political risk, 
sovereign risk, interest rate fluctuations, or other factors.  The value of our investment portfolio is subject to credit risk from the 
issuers, and/or guarantors and insurers, of the securities we hold, and other counterparties in certain transactions.  Defaults on 
any of our investments by any issuer, guarantor, insurer, or other counterparty could reduce our net investment income and net 
realized investment gains - or result in investment losses.  We are subject to the risk that the issuers or guarantors of fixed 
income securities we own may default on principal and interest payment obligations.   Additionally, we are exposed to interest 
rate risk primarily related to the market price, and cash flow variability, associated with changes in interest rates.
As a result of these items, the value and liquidity of our cash, cash equivalents, and marketable and non-marketable securities 
may fluctuate substantially.  Future fluctuations in the value of our cash, cash equivalents, and marketable and non-marketable 
securities could result in significant losses and could have a material adverse impact on our financial condition and operating 
results.  

Significant future declines in investment value also could require further OTTI charges. For more information regarding market 
interest rate, credit, and equity price risk, see Item 7A. “Quantitative and Qualitative Disclosures About Market Risk.” of this 
Form 10-K.

We have securities tied to LIBOR, which is being eliminated by the end of 2021.
As of December 31, 2019, approximately 19% of our fixed income securities portfolio was comprised of investment securities 
that have a non-fixed rate.  Included in this 19% is a 12% allocation to floating rate securities that are primarily tied to the U.S. 
dollar-denominated London Interbank Offered Rate ("LIBOR"), which will be eliminated by the end of 2021.  LIBOR is used 
to calculate interest rates for numerous types of debt obligations, including personal and commercial loans, interest rate swaps, 

22

 
 
  
and other derivative products, making it a primary metric in the global banking system.  The U.K. Financial Conduct Authority 
("FCA") determined that LIBOR should no longer be used as a benchmark rate.  In anticipation of the elimination of LIBOR, 
the U.S. Federal Reserve established the Alternative Reference Rates Committee ("ARRC") to select a replacement index for 
U.S. Dollar LIBOR.  ARRC, comprised of a group of large domestic banks and regulators, voted to use a benchmark, known as 
the Secured Overnight Financing Rate ("SOFR").  SOFR is based on short-term loans backed by Treasury securities, known as 
repurchase agreements or "repo" trades.  ARRC announced a paced transition plan for this new rate, including specific steps 
and timelines designed to encourage adoption of SOFR.  We are unclear whether the elimination of LIBOR and the transition to 
SOFR will have any material impact on the performance of our floating rate investments. 

We are subject to the types of risks inherent in investing in private limited partnerships.
Our other investments include investments in private limited partnerships that invest in various strategies, such as private 
equity, private credit, and real assets.  As the primary assets and liabilities underlying the investments in these limited 
partnerships generally do not have quoted prices in active markets for the same or similar assets, the valuation of our interests 
in these limited partnerships is subject to a higher level of subjectivity and unobservable inputs than substantially all of our 
other investments.  Because these limited partnership investments are recorded under the equity method of accounting, any 
valuation decreases could negatively impact our results of operations.  We currently expect to increase our allocation to these 
investments, which may result in additional variability in our net investment income.

The determination of the amount of impairments taken on our investments is highly subjective and could materially impact 
our results of operations or our financial position.
The determination of the amount of impairments taken on our investments is based on our periodic evaluation and assessment 
of our investments and known and inherent risks associated with the various asset classes.  Such evaluations and assessments 
are revised as conditions change and new information becomes available.  Management updates its evaluations regularly and 
reflects changes in impairments when the evaluations are made.  There can be no assurance that management has accurately 
assessed the level of impairments taken as reflected in our Financial Statements.  For further information about our evaluation 
and considerations for determining whether a security is other-than-temporarily impaired, please refer to “Critical Accounting 
Policies and Estimates” in Item 7. “Management’s Discussion and Analysis of Financial Condition and Results of Operations.” 
of this Form 10-K.

Risks Related to Evolving Laws, Regulation, and Public Policy Debates

We are subject to complex and changing laws, regulations, and public policy debates that expose us to regulatory scrutiny, 
potential liabilities, increased costs, reputational harm, and other adverse effects on our business.
Our operations are subject to complex and changing state and federal laws, regulations, and public policy debates on subjects, 
including, without limitation, the following:
Pricing and underwriting practices;

Privacy and data security; 

• 
•  Claims practices;
•  Loss and loss adjustment expense reserves;
•  Exiting geographic markets and/or canceling or non-renewing policies;
•  Assessments for guaranty funds and second-injury funds, and other mandatory assigned risks and reinsurance;
•  The types, quality, and concentration of investments we make;
•  Minimum capital requirements for the Insurance Subsidiaries;
•  Dividends from our Insurance Subsidiaries to the Parent;
• 
•  Tax; 
•  Antitrust; 
•  Consumer protection; 
•  Advertising; 
Sales; 
• 
•  Billing and e-commerce; 
• 
•  Digital platforms;
• 
•  Media and digital content; 
•  Availability of third-party software applications and services; 
•  Labor and employment; 
•  Anti-money laundering; and 
•  Environmental, health, and safety.

Internet, telecommunications, and mobile communications; 

Intellectual property ownership and infringement; 

23

 
We continue to monitor and be actively involved in the industry and public policy discussions around changes in legislation and 
regulation on these issues.  Changes to laws and regulations can adversely affect our business by increasing our costs, limiting 
our ability to offer a product or service to customers, requiring changes to our business practices, or otherwise making our 
products and services less attractive to customers. 

If Congress were to enact a law that directly regulates insurance, particularly related to oversight of insurer solvency, and state 
regulators remained responsible for rate approval, it is possible that we could be subject to a conflicting and inconsistent 
regulatory framework that could impact our profitability and capital adequacy.  

If the NAIC were to adopt a specific group capital adequacy standard, it is possible that minimum capital requirements for 
insurers could be increased and adversely impact our growth and return on equity.

We have implemented policies and procedures designed to ensure compliance with applicable laws and regulations, but we can 
provide no assurance that our employees, contractors, or independent distribution partners will not violate such laws and 
regulations or our policies and procedures.  To some degree, we have multiple regulators whose authority may overlap and may 
have different interpretations and/or regulations related to the same legal issues.  This creates the risk that one regulator's 
position or interpretation may conflict with that of another regulator on the same issue.  The cost of complying with various, 
potentially conflicting laws and regulations, and changes in those laws and regulations, could have a material adverse effect on 
our results of operations, liquidity, financial condition, financial strength, and debt ratings.

Insurers are subject to intense regulatory, political, and media scrutiny.  We are subject to government market conduct review 
and investigations, legal actions, and penalties. There can be no assurance that our business will not be materially adversely 
affected by the outcomes of such examinations, investigations, or media scrutiny in the future.  If we are found to have violated 
laws and regulations, it could materially adversely affect our reputation, financial condition, and operating results.

Our business is subject to a variety of state, federal, and other laws, rules, policies, and other obligations regarding data 
protection.
We are subject to federal, state, and international laws relating to the collection, use, retention, security, and transfer of 
personally identifiable information (“PII”).  Federal laws include the Gramm-Leach-Bliley Act, the Fair Credit Reporting Act, 
the Drivers Privacy Protection Act, the Health Insurance Portability and Accountability Act, and the policies of the Federal 
Trade Commission.  Several states, such as New York, Nevada, and California, have passed laws in this area, and other 
jurisdictions are considering imposing additional restrictions or creating new rights concerning PII.  These laws continue to 
develop and may be inconsistent from jurisdiction to jurisdiction.  Complying with emerging and changing requirements may 
cause us to incur substantial costs or require us to change our business practices.  Noncompliance could result in significant 
reputational harm, penalties, and legal liability.

We make statements about our use and disclosure of PII through our privacy policy, information provided on our website, and 
other public statements.  If we fail to comply with these public statements or with other federal, state, and international privacy-
related and data protection laws and regulations, we could be subject to proceedings by governmental entities and others.  Such 
proceedings could impact our reputation and result in penalties, including ongoing audit requirements, and significant legal 
liability.

Incidental to our insurance operations, we are engaged in ordinary routine legal proceedings that, because litigation 
outcomes are inherently unpredictable, could impact our reputation and/or have a material adverse effect on our 
consolidated results of operations or cash flows in particular quarterly or annual periods.  
We are engaged in ordinary routine legal proceedings incidental to our insurance operations that include:

•  Defense of or indemnity for third-party suits brought against our insureds;
•  Defense of actions brought against us by our insureds who disagree with our coverage decisions, some of which allege 

bad faith claims handling and seek extra-contractual damages, punitive damages, or other penalties;  

•  Actions we file, primarily for declaratory judgment, seeking confirmation that we have made appropriate coverage 

decisions under our insurance contracts;  

•  Actions brought against us or competitors alleging improper business practices and sometimes seeking class status.  

Such actions historically have included issues and allegations, without limitation, related to (i) unfairly discriminatory 
underwriting practices, including the impact of credit score usage, (ii) managed care practices, such as provider 
reimbursement, and (iii) automobile claims practices; and  

•  Actions we file against third parties and other insurers for subrogation and recovery of other amounts we paid on 

behalf of our insureds.  

24

From time-to-time, legal proceedings in which we are involved may receive attention from media based on their perceived 
newsworthiness and/or relationship to a variety of broad economic, political, social, and legal developments or trends.  Such 
media stories could negatively impact our reputation.  

We expect that any potential ultimate liability for ordinary routine legal proceedings incidental to our insurance business, after 
consideration of provisions made for estimated losses, will not be material to our consolidated financial condition.  Litigation 
outcomes, however, are inherently unpredictable even with meritorious defenses.  The time a case is in litigation also is 
unpredictable, as state court dockets are increasingly overcrowded.  Generally, the longer a case is in litigation the more 
expensive it can become.  Because the amounts sought in certain of these actions are large or indeterminate, any adverse 
outcomes could have a material adverse effect on our consolidated results of operations or cash flows in particular quarterly or 
annual periods.  

Risks Related to Our Corporate Structure and Governance

We are a holding company and our ability to declare dividends to our shareholders, pay indebtedness, and enter into 
affiliate transactions may be limited because our Insurance Subsidiaries are regulated.
Restrictions on the ability of the Insurance Subsidiaries to pay dividends, make loans or advances to the Parent, or enter into 
transactions with affiliates may materially affect our ability to pay dividends on our common stock or repay our indebtedness.

In 2020, the Insurance Subsidiaries have the ability to provide the Parent with $267 million in ordinary annual dividends under 
applicable state regulation; but their ability to pay dividends or make loans or advances is subject to the approval or review of 
their domiciliary state insurance regulators.  For additional details regarding dividend restrictions, see Note 20. “Statutory 
Financial Information, Capital Requirements, and Restrictions on Dividends and Transfers of Funds” in Item 8. "Financial 
Statements and Supplementary Data." of this Form 10-K. 

The Parent’s ability to pay dividends to shareholders is also impacted by covenants in its credit agreement (the “Line of 
Credit”) among the Parent, the lenders named therein (the “Lenders”), and the Bank of Montreal, Chicago Branch, as 
Administrative Agent, that obligate it to, among other things, maintain a minimum consolidated net worth and a maximum ratio 
of debt to capitalization.  For additional details about the Line of Credit’s financial covenants, see Note 10. “Indebtedness” in 
Item 8. "Financial Statements and Supplementary Data" of this Form 10-K.

Because we are a New Jersey corporation and an insurance holding company, we may be less attractive to potential 
acquirers and the value of our common stock could be adversely affected.
We are a New Jersey company and provisions of the New Jersey Shareholders’ Protection Act and our Amended and Restated 
Certificate of Incorporation may discourage, delay, or prevent us from being acquired.  A supermajority of our shareholders 
must approve (i) certain business combinations with interested shareholders, or (ii) any amendment to the related provisions of 
our Amended and Restated Certificate of Incorporation unless certain conditions are met.  These conditions may relate to, 
among other things, the interested stockholder’s acquisition of stock, the approval of the business combination by disinterested 
members of our Board and disinterested stockholders, and the price and payment of the consideration proposed in the business 
combination.  In addition to considering the effects of any action on our shareholders (including any offer or proposal to 
acquire the Parent) , our Board may consider, in determining the best interests of the Parent: (i) the long-term, as well as the 
short-term, interests of the Parent and our shareholders, including the possibility that these interests may best be served by the 
continued independence of the Parent; (ii) the effects of the action on the Parent's employees, suppliers, creditors, and 
customers; and (iii) the effects of the action on the community in which the Parent operates.

These provisions of our Amended and Restated Certificate of Incorporation and New Jersey law could have the effect of 
depriving our stockholders of an opportunity to receive a premium over our common stock’s prevailing market price in the 
event of a hostile takeover and may adversely affect the value of our common stock.

Because we own insurance subsidiaries, any party seeking to acquire 10% or more of our stock must seek prior approval from 
the domiciliary insurance regulators of the subsidiaries and file extensive information regarding their business operations and 
finances.

Risks Related to Our General Operations

We are subject to attempted cyber-attacks and other cybersecurity risks.
Our business heavily relies on information technology and application systems that may be accessed from, or are connected to, 
the Internet.  As a result, we may be impacted by a malicious cyber-attack.  Our systems also contain proprietary and 
confidential information, including PII, about our operations, employees, agents, and customers and their employees and 

25

 
 
 
 
property.  A malicious cyber-attack on (i) our systems, (ii) our distribution partners or their key operating systems, and (iii) any 
other of our third-party partners or vendors and their key operating systems may interrupt our ability to operate and impact our 
results of operations.

We have implemented systems and processes intended to mitigate or secure, through encryption and authentication 
technologies, our information technology systems and prevent unauthorized access to, or loss of, sensitive data.  Our security 
measures may not be sufficient for all eventualities, as cyber-attacks are continuing to evolve daily.  We may be vulnerable to 
hacking, employee error, malfeasance, system error, faulty password management, or other irregularities.  Any disruption or 
breach of our systems or data security could damage our reputation and result in monetary damages that are difficult to 
quantify, but could have a material adverse effect on our results of operations, liquidity, financial condition, financial strength, 
and debt ratings.  To mitigate this risk, we have and expect to continue to (i) conduct employee education programs and 
tabletop exercises, and (ii) develop and invest in a variety of controls to prevent, detect, and appropriately react to cyber-
attacks, including frequently testing our systems' security and access controls.  We have insurance coverage for certain 
cybersecurity risks, including privacy breach incidents, that provides coverage up to $20 million above a $1 million deductible.  
Such coverage may be insufficient to indemnify all losses or types of claims that may arise.

Our long-term strategy to deploy operational leverage is dependent on the success of our risk management strategies, and 
their failure could have a material adverse effect on our financial condition or results of operations.  
As an insurer, we assume risk from our customers.  Our long-term strategy includes the use of above average operational 
leverage, which can be measured as the ratio of NPW to our equity or policyholders' surplus.  We balance operational leverage 
risk with a number of risk management strategies within our insurance operations to achieve a balance of growth and profit, 
including purchasing significant amounts of reinsurance, a disciplined approach to reserving and a conservative investment 
philosophy, and to help mitigate our exposure to this risk.  These strategies have inherent limitations.  We cannot be certain that 
an event or series of unanticipated events will not occur and result in losses greater than we expect and have a material adverse 
effect on our results of operations, liquidity, financial condition, financial strength, and debt ratings.

Item 1B. Unresolved Staff Comments.

None.

Item 2. Properties.

Our headquarters occupy a 315,000 square foot building located on a 56-acre site zoned for office and professional use in 
Branchville, New Jersey and is also the home to our newly-installed solar facility.  The site is owned by a subsidiary that also 
owns abutting property in Frankford, New Jersey.  We lease all our other facilities from unrelated parties.  The principal office 
locations of our insurance operations are listed in the “Geographic Markets” section of Item 1. “Business.” of this Form 10-K.  
Our Investments operations are principally located in leased space in Farmington, Connecticut.  We believe our facilities 
provide adequate space for our present needs and that additional space, if needed, would be available on reasonable terms.

Item 3. Legal Proceedings.

Incidental to our insurance operations, we are engaged in ordinary routine legal proceedings that, because litigation outcomes 
are inherently unpredictable, could have a material adverse effect on our consolidated results of operations or cash flows in 
particular quarterly or annual periods.  For additional information regarding our legal risks, refer to Item 1A. “Risk Factors.” 
and Note 19. "Litigation" included in Item 8. "Financial Statements and Supplementary Data." of this Form 10-K.  As of 
December 31, 2019, we have no material pending legal proceedings that could have a material adverse effect on our 
consolidated financial condition, results of operations, or cash flows.  

PART II

Item 5. Market For Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 
Securities.

(a) Market Information
Our common stock is traded on the NASDAQ Global Select Market under the symbol “SIGI.” 

(b) Holders
We had 3,067 stockholders of record as of February 6, 2020, according to the records maintained by our transfer agent.

26

 
 
 
 
 
(c) Dividends
Dividends on shares of our common stock are declared and paid at the discretion of the Board of Directors (the "Board") based 
on our results of operations, financial condition, capital requirements, contractual restrictions, and other relevant factors.  We 
currently expect to continue to pay quarterly cash dividends on shares of our common stock in the future.  

On October 30, 2019, the Board approved a 15% increase in our dividend to $0.23 per share.  In addition, on January 30, 2020, 
the Board declared a $0.23 per share quarterly cash dividend on common stock that is payable March 2, 2020, to stockholders 
of record as of February 14, 2020.  

(d) Securities Authorized for Issuance under Equity Compensation Plans
The following table provides information about our common stock authorized for issuance under equity compensation plans as 
of December 31, 2019:

Plan Category

(a)

(b)

Number of securities to be
issued upon exercise of
outstanding options,
warrants and rights

Weighted-average
exercise price of
outstanding options,
warrants and rights

(c)
Number of securities remaining
available for
future issuance under
equity compensation
plans (excluding
securities reflected in column (a))

Equity compensation plans approved by security holders
1Weighted average remaining contractual life of options is 0.3 years.
2Includes 356,229 shares available for issuance under our Employee Stock Purchase Plan (2009); 1,728,471 shares available for issuance under the Stock 
Purchase Plan for Independent Insurance Agencies; and 3,208,968 shares for issuance under the Selective Insurance Group, Inc. 2014 Omnibus Stock Plan 
("Stock Plan").  Future grants under the Stock Plan can be made, among other things, as stock options, restricted stock units, or restricted stock.

16.71

26,823 1 $

5,293,668 2

(e) Performance Graph
The following chart, produced by Research Data Group, Inc., depicts our performance for the period beginning December 31, 
2014 and ending December 31, 2019, as measured by total stockholder return on our common stock compared with the total 
return of the NASDAQ Composite Index and a select group of peer companies comprised of NASDAQ-listed companies in 
SIC Code 6330-6339, Fire, Marine, and Casualty Insurance.

This performance graph is not incorporated into any other filing we have made with the U.S. Securities and Exchange 
Commission ("SEC") and will not be incorporated into any future filing we may make with the SEC unless we so specifically 

27

 
                           
incorporate it by reference.  This performance graph shall not be deemed to be “soliciting material” or to be “filed” with the 
SEC unless we specifically request so or specifically incorporate it by reference in any filing we make with the SEC.

(f) Purchases of Equity Securities by the Issuer and Affiliated Purchasers
The following table provides information regarding our purchases of our common stock in the fourth quarter of 2019:

Period

October 1 – 31, 2019

November 1 – 30, 2019

December 1 – 31, 2019

Total Number of 
Shares Purchased1

Average Price
Paid Per Share

1,057

23

$

194

74.58

64.57

63.93

Total Number of
Shares Purchased
as Part of Publicly
Announced Programs

Maximum Number of
Shares that May Yet
Be Purchased Under the
Announced Programs

—

—

—

—

—

—

—
72.78
Total
1These shares were purchased from employees in connection with the vesting of restricted stock units.  These repurchases were made to satisfy tax withholding 
obligations with respect to those employees.

1,274

—

$

28

 
Item 6. Selected Financial Data.

Five-Year Financial Highlights1

(All presentations are in accordance with Generally Accepted Accounting Principles ("GAAP") unless noted otherwise; number of weighted average shares and dollars in thousands,
except per share amounts)

2019

2018

2017

2016

2015

Net premiums written

Net premiums earned

Net investment income earned
Net realized and unrealized gains (losses)2

Total revenues

Catastrophe losses

Underwriting income

Net income

Comprehensive income

Total assets

Short-term debt

Long-term debt

Stockholders’ equity

$

2,679,424

2,597,171

222,543

14,422

2,846,491

81,001

163,993

271,623

431,329

8,797,150

—

550,597

2,194,936

Statutory premiums to surplus ratio

Combined ratio

Impact of catastrophe losses on combined ratio

1.4

x

93.7 %

3.1

pts

Invested assets per dollar of stockholders' equity

$

3.05

Yield on investments, after tax

Debt to capitalization ratio

Return on average equity

2.9 %

20.1

13.6

2,514,286

2,436,229

195,336

(54,923)

2,370,641

2,291,027

161,882

6,359

2,237,288

2,149,572

130,754

(4,937)

2,069,904

1,989,909

121,316

13,171

2,586,080

2,469,984

2,284,270

2,131,852

88,023

121,173

178,939

105,832

67,299

154,336

168,826

204,946

59,735

151,933

158,495

151,970

59,055

149,029

165,861

136,648

7,952,729

7,686,431

7,355,848

6,904,433

—

439,540

1,791,802

—

439,116

1,712,957

—

438,667

1,531,370

60,000

328,192

1,398,041

1.4

95.0

3.6

3.33

2.8

19.7

10.2

1.4

93.3

2.9

3.32

2.1

20.4

10.4

1.4

92.9

2.8

3.50

1.9

22.3

10.8

1.5

92.5

3.0

3.64

1.9

21.7

12.4

Non-GAAP operating income3
Diluted non-GAAP operating income per share3
Non-GAAP operating ROE3

Per share data:

Net income:

Basic

Diluted

Dividends to stockholders

Book value per share

Price range of common stock:

High

Low

Close

Number of weighted average shares:

Basic

$

264,418

218,567

184,898

161,704

157,300

$

$

4.40

13.3 %

4.57

4.53

0.83

36.91

81.35

58.06

65.19

3.66

12.5

3.04

3.00

0.74

3.11

11.4

2.89

2.84

0.66

2.75

11.0

2.74

2.70

0.61

2.70

11.8

2.90

2.85

0.57

30.40

29.28

26.42

24.37

67.17

53.55

60.94

62.40

38.50

58.70

44.00

29.27

43.05

37.91

25.49

33.58

59,421

58,950

58,458

57,889

57,212

60,004

Diluted
1Refer to the Glossary of Terms attached to this Form 10-K as Exhibit 99.1 for definitions of terms used in these financial highlights.
2Effective January 1, 2018, changes in unrealized gains and losses on our equity portfolio are recognized in income through "Net unrealized losses on equity 
securities" on our Consolidated Statements of Income, as a result of our adoption of the Financial Accounting Standards Board issued Accounting Standards 
Update 2016-01, Financial Instruments - Overall: Recognition and Measurement of Financial Assets and Financial Liabilities. 
3Non-GAAP operating income is used as an important financial measure by us, analysts, and investors, because the realization of net investment gains and 
losses on sales of securities in any given period is largely discretionary as to timing.  In addition, these net realized investment gains and losses, as well as OTTI 
that are charged to earnings, unrealized gains and losses on equity securities, the deferred tax asset charge that was recognized in 2017 in relation to the Tax 
Cuts and Jobs Act of 2017 ("Tax Reform"), and debt retirement costs could distort the analysis of trends.

59,713

58,156

58,747

59,357

29

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations.

Forward-looking Statements
Certain statements in this report, including information incorporated by reference, are “forward-looking statements” as that 
term is defined in the Private Securities Litigation Reform Act of 1995 (“PSLRA”).  The PSLRA provides a safe harbor under 
the Securities Act of 1933, as amended, and the Exchange Act for forward-looking statements.  These statements relate to our 
intentions, beliefs, projections, estimations or forecasts of future events or future financial performance and involve known and 
unknown risks, uncertainties and other factors that may cause us or the industry’s actual results, levels of activity, or 
performance to be materially different from those expressed or implied by the forward-looking statements.  In some cases, 
forward-looking statements may be identified by use of the words such as “may,” “will,” “could,” “would,” “should,” “expect,” 
“plan,” “anticipate,” “target,” “project,” “intend,” “believe,” “estimate,” “predict,” “potential,” “pro forma,” “seek,” “likely,” or 
“continue” or other comparable terminology.  These statements are only predictions, and we can give no assurance that such 
expectations will prove to be correct.  We undertake no obligation, other than as may be required under the federal securities 
laws, to publicly update or revise any forward-looking statements, whether as a result of new information, future events, or 
otherwise.

Factors that could cause our actual results to differ materially from those we have projected, forecasted or estimated in forward-
looking statements are discussed in further detail in Item 1A. “Risk Factors.” of this Form 10-K.  These risk factors may not be 
exhaustive.  We operate in a business environment that changes constantly, and new risk factors may emerge at any time.  We 
can neither predict these new risk factors nor assess their impact, if any, on our businesses or the extent to which any new factor 
or combination of factors may cause actual results to differ materially from any forward-looking statements.  In light of these 
risks, uncertainties and assumptions, it is possible that the forward-looking events discussed in this report might not occur.

Introduction
We classify our business into four reportable segments, which are as follows:

Standard Commercial Lines;
Standard Personal Lines;

• 
• 
•  E&S Lines; and
Investments.
• 

For further details regarding these segments, refer to Note 1. "Organization" and Note 11. "Segment Information" in Item 8. 
“Financial Statements and Supplementary Data.” of this Form 10-K.

Our Standard Commercial Lines and Standard Personal Lines products and services are written through our nine insurance 
subsidiaries, some of which write flood business through the federal government's National Flood Insurance Program's 
("NFIP") Write Your Own Program ("WYO").  Our Excess and Surplus ("E&S") Lines products and services are written 
through one subsidiary, Mesa Underwriters Specialty Insurance Company ("MUSIC").  This subsidiary provides us with a 
nationally-authorized non-admitted platform to offer insurance products and services to customers who generally cannot obtain 
coverage in the standard marketplace.

Our ten insurance subsidiaries are collectively referred to as the "Insurance Subsidiaries."

In Management's Discussion and Analysis ("MD&A"), we will discuss and analyze the consolidated results of operations and 
financial condition, as well as known trends and uncertainties that may have a material impact in future periods.  Within the 
MD&A, all prior year amounts for non-catastrophe property losses, and the related ratios, have been adjusted to include the 
related loss expenses, which is consistent with the current year presentation.  The MD&A will discuss and analyze our 2019 
results compared to our 2018 results.  For discussion and analysis of our 2018 results compared to our 2017 results, refer to 
Item 7. "Management’s Discussion and Analysis of Financial Condition and Results of Operations." of our Annual Report on 
Form 10-K for the fiscal year ended December 31, 2018.

In the MD&A, we will discuss and analyze the following:

Financial Highlights of Results for Years Ended December 31, 2019, 2018, and 2017;

•  Critical Accounting Policies and Estimates;
• 
•  Results of Operations and Related Information by Segment;
• 
• 
•  Off-Balance Sheet Arrangements; and
•  Contractual Obligations, Contingent Liabilities, and Commitments.

Federal Income Taxes;
Financial Condition, Liquidity, and Capital Resources;

30

 
Critical Accounting Policies and Estimates
We have identified the policies and estimates described below as critical to our business operations and the understanding of 
the results of our operations.  Our preparation of the consolidated financial statements ("Financial Statements") requires us to 
make estimates and assumptions that affect the reported amount of assets and liabilities, disclosure of contingent assets and 
liabilities at the date of our Financial Statements, and the reported amounts of revenue and expenses during the reporting 
period.  We can offer no assurance that actual results will be the same as those estimates, and it is possible they will differ 
materially.  Those estimates that were most critical to the preparation of the Financial Statements involved the following:  (i) 
reserves for loss and loss expense; (ii) pension and post-retirement benefit plan actuarial assumptions; (iii) investment valuation 
and other-than-temporary-impairments (“OTTI”); and (iv) reinsurance.

Reserves for Loss and Loss Expense
Significant periods of time can elapse between the occurrence of an insured loss, the reporting of the loss to us, and our 
payment of that loss.  To recognize liabilities for unpaid loss and loss expense, insurers establish reserves as balance sheet 
liabilities representing an estimate of amounts needed to pay reported and unreported net loss and loss expense.  At 
December 31, 2019, we had recorded $4.1 billion of gross loss and loss expense reserves and $3.5 billion of net loss and loss 
expense reserves.  At December 31, 2018, these gross and net reserves were $3.9 billion and $3.4 billion, respectively.  The 
Insurance Subsidiaries' liability duration was approximately 3.6 years at both December 31, 2019 and December 31, 2018. 

The following tables provide case and incurred but not reported (“IBNR”) reserves for loss and loss expenses, and reinsurance 
recoverable on unpaid loss and loss expense as of December 31, 2019 and 2018: 

As of December 31, 2019

Loss and Loss Expense Reserves

Case 
Reserves

IBNR 
Reserves

Total

Reinsurance
Recoverable on
Unpaid Loss and
Loss Expense

Net Reserves

$

($ in thousands)

General liability

Workers compensation

Commercial automobile

Businessowners' policies

Commercial property

Other

Total Standard Commercial Lines

Personal automobile

Homeowners

Other

Total Standard Personal Lines

E&S casualty lines1

E&S property lines2

Total E&S Lines

247,267

372,104

216,358

35,062

63,678

14,213

948,682

68,605

13,616

11,600

93,821

68,042

3,146

71,188

1,269,643

729,298

408,371

57,929

17,083

5,357

1,516,910

1,101,402

624,729

92,991

80,761

19,570

2,487,681

3,436,363

80,445

21,713

28,221

130,379

328,301

7,111

335,412

149,050

35,329

39,821

224,200

396,343

10,257

406,600

Total
4,067,163
1Includes general liability (94% of net reserves) and commercial auto liability coverages (6% of net reserves).
2Includes commercial property (85% of net reserves) and commercial auto property coverages (15% of net reserves).

1,113,691

2,953,472

$

31

195,830

206,414

14,352

3,012

26,526

9,113

455,247

44,104

1,182

28,993

74,279

14,319

317

14,636

1,321,080

894,988

610,377

89,979

54,235

10,457

2,981,116

104,946

34,147

10,828

149,921

382,024

9,940

391,964

544,162

3,523,001

 
 
 
 
 
 
$

December 31, 2018

($ in thousands)

General liability

Workers compensation

Commercial auto

Businessowners' policies

Commercial property

Other

Total Standard Commercial Lines

Personal automobile

Homeowners

Other

Total Standard Personal Lines

E&S casualty lines1
E&S property lines2

E&S Lines

Loss and Loss Expense Reserves

Case 
Reserves

IBNR 
Reserves

Total

Reinsurance
Recoverable on
Unpaid Loss and
Loss Expense

Net Reserves

244,367

402,732

197,777

31,631

63,651

6,339

946,497

70,993

14,627

14,569

100,189

66,867

8,053

74,920

1,152,770

742,726

363,234

60,675

10,943

6,686

1,397,137

1,145,458

561,011

92,306

74,594

13,025

2,337,034

3,283,531

75,081

20,109

27,844

123,034

304,864

7,330

312,194

146,074

34,736

42,413

223,223

371,731

15,383

387,114

181,102

220,683

15,641

3,473

12,620

2,909

436,428

45,572

1,346

31,777

78,695

21,898

367

22,265

1,216,035

924,775

545,370

88,833

61,974

10,116

2,847,103

100,502

33,390

10,636

144,528

349,833

15,016

364,849

537,388

3,356,480

Total
3,893,868
1Includes general liability (95% of net reserves) and commercial auto liability coverages (5% of net reserves).
2Includes commercial property (88% of net reserves) and commercial auto property coverages (12% of net reserves).

1,121,606

2,772,262

$

How reserves are established
Reserves for loss and loss expense are comprised of both case reserves on individual claims and reserves for claims incurred 
but not reported ("IBNR").  Case reserves result from claims that have been reported to one or more of our Insurance 
Subsidiaries, and are estimated based on the facts and circumstances known at that time.  IBNR reserves are established at 
more aggregated levels than case basis reserves, and include provisions for (i) claims not yet reported, (ii) claims that have 
been reported, but current case reserves are not sufficient, (iii) claims that will be reopened in the future, and (iv) anticipated 
salvage and subrogation received.

Initial loss and loss expense reserves are established as follows:

i.  At its inception, the current accident year’s reserves are recorded based upon the actuarial expectation for the ultimate 
loss and loss expense ratios.  This approach reflects that, at inception, there is no actual loss data from which to project 
estimates. 

ii.  Prior accident years’ ultimate losses and loss expenses are held constant from the prior period.  Similar to the current 

accident year, the associated IBNR provision is set equal to the ultimate loss and loss expense minus the amounts paid 
and reserved in case for reported claims. 

The recorded loss and loss expense reserves are evaluated each quarter to determine if any adjustments are appropriate.  In 
assessing reserve levels, management’s primary tool is the quarterly reserve review conducted by our internal actuaries, which 
results in comprehensive loss and loss expense projections by line of business.  This review applies generally accepted actuarial 
techniques to our own loss and loss expense experience, to produce ultimate loss and loss expense estimates.  In performing 
this review, the actuaries must create “reserve cohorts” that aggregate similar data in sufficient volume to increase statistical 
credibility, while maintaining appropriate differentiation among reserve cohorts.  Various reserve projection methodologies are 
applied to these reserve cohorts.  These methods require numerous assumptions, such as the selection of loss and loss expense 
development factors and the weight to be applied to each individual projection method, among others.  The techniques applied 
include paid and incurred versions of the following approaches:  aggregate loss and loss expense development, Bornhuetter-
Ferguson, Berquist-Sherman, and claims count and severity methods.  Ultimate loss and loss expenses are selected from the 

32

 
 
 
 
 
 
various methods, considering the strengths and weaknesses of the methods as they apply to the specific line and accident year.  
The selected reserves by line of business and accident year are aggregated in order to assess the overall reserve adequacy.

While these methods work effectively for prior accident years, they are less effective for the current accident year, which often 
has limited actual reported data from which to project.  Therefore, the current accident year’s estimate is heavily dependent 
upon the loss and loss expense ratios that result from our detailed actuarial planning process.  This process uses historical 
experience, adjusted for pricing changes, loss and loss expense trends, along with anticipated underwriting and claims 
improvements, to estimate ultimate loss and loss expense ratios for the current accident year.  At the outset of the year, these 
estimates serve as the basis for establishing our reserves.  As the year progresses, these projections are updated with actual 
price changes and updated loss trends to evaluate the original current accident year loss and loss expense ratios.  Actual 
experience is also considered, including aggregate paid and incurred losses, and incurred claims counts and severities, when 
evaluating these loss and loss expense ratios.  Where deemed appropriate, adjustments are made to the current accident year 
selected ultimate loss and loss expenses.  

The result of the reserve review is a set of ultimate loss and loss expense estimates by line of business, including the current 
and prior accident years.  While this serves as the primary basis for determining the recorded IBNR reserves, other internal and 
external factors are considered.  Internal factors include (i) changes to our underwriting and claims practice, (ii) supplemental 
data regarding claims reporting and settlement trends, (iii) exposure estimates for reported claims, along with recent 
development on those estimates with respect to individual large claims and the aggregate of all claims, (iv) the rate at which 
new large or complex claims are being reported, and (v) additional trends observed by claims personnel or reported to them by 
defense counsel.  External factors considered include (i) legislative enactments, (ii) judicial decisions, (iii) social inflation and 
heightened awareness of sources of liability, and (iv) trends in general economic conditions, including the effects of inflation. 

After giving consideration to the items described above, management’s judgment is applied in determining any required IBNR 
adjustments, which are then established and recorded. 

Our loss and loss expense reserves are estimates of future events, the outcomes of which are not yet known.  It is possible that 
actual outcomes will differ materially from the provisions established.  While this risk cannot be eliminated, we review our 
indicated reserves quarterly and make adjustments to IBNR based on information available at that time.  These changes in our 
IBNR estimates are reflected in the Consolidated Statements of Income for the period in which such estimates are changed.  
Any changes in the liability estimate may be material to the results of operations in future periods.  

In addition to the process described above, we have an external consulting actuary perform an independent review of our 
reserves semi-annually.  While we do not explicitly rely on the results of the external consulting actuary's semi-annual 
independent reviews, we do review and discuss their findings and consider any insights and observations when establishing our 
reserves.  While not required to be performed by an independent external actuary, our independent external actuary issues the 
annual statutory Statement of Actuarial Opinion for our Insurance Subsidiaries.

Range of reasonable reserve estimates
We have estimated a range of reasonably possible reserve estimates for net loss and loss expense claims of $3,156 million to 
$3,737 million at December 31, 2019 .  This range reflects low and high reasonable reserve estimates determined by 
judgmentally adjusting the methods, factors and assumptions selected within the internal reserve review.  This approach 
produces a range of reasonable reserve estimates, as opposed to a distribution of all possible outcomes.  Therefore, it is possible 
that the final outcomes may fall above or below these amounts.  The range does not include a provision for potential increases 
or decreases associated with asbestos, environmental, certain other continuous exposure claims, and other latent exposures, as 
traditional actuarial techniques cannot be effectively applied. 

Major developments related to loss and loss expense reserve estimates and uncertainty
The Insurance Subsidiaries are multi-state, multi-line property and casualty insurance companies and, as such, are subject to 
reserve uncertainty stemming from a variety of sources.  These uncertainties are considered at each step in the process of 
establishing loss and loss expense reserves.  As market conditions change, certain developments may occur that increase or 
decrease the amount of uncertainty.  These developments include impacts within our own paid and reported loss and loss 
expense experience, as well as other internal and external factors that have not yet manifested within our data, but may do so in 
the future.  All of these developments are considered when establishing loss and loss expense reserves, and in estimating the 
range of reasonable reserve estimates.

33

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
Changes in Reserve Estimates (Loss Development)
Each quarter a reserve review produces updated reserve estimates for the current and prior accident years, which in turn leads 
to changes in the recorded reserves; favorable or unfavorable.  In 2019, we experienced overall net favorable prior year loss 
development of $50.3 million, compared to $29.9 million in 2018 and $39.2 million in 2017.  The following table summarizes 
prior year development by line of business:

(Favorable)/Unfavorable Prior Year Loss and Loss Expense Development

($ in millions)

General liability

Commercial Automobile

Workers compensation

Businessowners' policies

Commercial property

Homeowners

Personal automobile

E&S casualty lines

E&S property lines

Other

Total

2019

2018

2017

$

(5.0)

0.7

(68.0)

1.9

5.1

7.5

4.4

2.0

1.0

0.1

$

(50.3)

(9.5)

36.7

(83.0)

(1.5)

7.5

9.8

3.0

12.0

(4.8)

(0.1)

(29.9)

(48.3)

35.6

(52.3)

1.9

8.7

0.4

6.7

10.0

0.1

(2.0)

(39.2)

A detailed discussion of recent reserve development by line of business follows.

Standard Market General Liability Line of Business
At December 31, 2019, our general liability line of business had recorded reserves, net of reinsurance, of $1.3 billion, which 
represented 37% of our total net reserves.  In 2019, this line experienced favorable development of $5.0 million, attributable to 
lower loss severities in accident years 2015 and 2016, partially offset by increases in the 2017 and 2018 accident years. 

During 2018, this line experienced favorable development of $9.5 million, attributable to lower than expected loss expenses in 
accident years 2013 through 2017.  The favorable loss expense emergence was partially offset by higher than expected loss 
emergence in accident years 2016 and 2017.

By its nature, this line presents a diverse set of exposures, and can be influenced by a variety of developments, including 
legislative enactments, judicial decisions, and social inflation.  Potential increases in either economic or social inflation could 
impact the loss trends for this line of business.  Sources of social inflation could include decreased public trust in business, non-
profit, social service, religious organizations, government, and the press that lead to increases in our loss expenses and or loss 
experience from (a) an increased number of claimants who engage lawyers earlier in the claims process and (b) higher awards 
and verdicts in litigation.

We have exposure to abuse and molestation claims through insurance policies that we: (i) principally underwrite through our 
Community and Public Services ("CAPS") strategic business unit; and (ii) issue to schools, religious institutions, daycares, and 
other social services.  Through 2017, our exposure to abuse and molestation risk had been increasing, reflective of the growth 
in our CAPS book.  In 2018, we introduced more stringent underwriting eligibility guidelines and partnered with a third party 
to better assess exposure and introduce greater loss control measures.  In 2019, we filed and approved significant rate increases 
for this exposure.  These actions have limited our growth in this strategic business unit.

We also have exposure to abuse and molestation claims from recently enacted state laws that extend the statute of limitations or 
permit windows to be opened for abuse and molestation claims and lawsuits that were previously barred by statutes of 
limitations.  It is possible, as a result, that we may receive claims decades after the allegations occurred from coverages 
provided by predecessor companies that will require complex claims coverage determinations, potential litigation, and the need 
to collect from reinsurers under older reinsurance agreements.  

To better understand our exposure to abuse and molestation, we have instituted enhanced claims coding to identify and classify 
abuse and molestation claims.  Our claims and actuarial departments actively monitor these claims to identify changes in 
frequency or severity and any emerging or shifting trends.  While these actions should help us better understand this rapidly 
evolving exposure, the ultimate impact of social, political, and legal trends remains highly uncertain, and as a result, our loss 
and loss expense reserves remain highly uncertain.

34

  
Standard Market Workers Compensation Line of Business
At December 31, 2019, our workers compensation line of business recorded reserves, net of reinsurance, of $895 million, 
which represented 25% of our total net reserves.  During 2019, this line experienced favorable development of $68.0 million, 
driven by accident years 2017 and prior.  During 2018, this line experienced favorable development of $83.0 million, driven by 
accident years 2017 and prior.  During 2019, this line again showed lower loss emergence than expected, due, in part, to:  (i) 
lower medical inflation than originally anticipated; (ii) our proactive underwriting actions; and (iii) various significant claims 
initiatives that we have implemented.  Because of the length of time that injured workers receive medical treatment, decreases 
in medical inflation can cause favorable loss development across an extended number of accident years. 

While we believe the underwriting and claims operational changes improved our underwriting experience, there is always risk 
associated with change.  Most notably, changes in operations, as well as potentially significant medical inflation, may 
inherently change paid and reported development patterns.  While our reserve analyses incorporate methods that adjust for 
these changes, there remains a greater risk of fluctuation in the estimated reserves.

In addition to the uncertainties associated with our actuarial assumptions and methodologies, the workers compensation line of 
business can be impacted by a variety of issues, such as the following: 

Unexpected changes in medical cost inflation - The industry is currently experiencing a period of lower claim cost 
inflation.  Changes in our historical workers compensation medical costs, along with uncertainty regarding future 
medical inflation, creates the potential for additional variability in our reserves;

Changes in statutory workers compensation benefits - Benefit changes may be enacted that affect all outstanding 
claims, including claims that have occurred in the past.  Depending upon the social and political climate, these 
changes may either increase or decrease associated claim costs;

Changes in utilization of the workers compensation system - These changes may be driven by economic, legislative, or 
other changes, such as increased use of pharmaceuticals, more complex medical procedures, changes in the life 
expectancy of permanently-injured workers, and availability of health insurance, among others.  Also, lower levels of 
unemployment may cause the hiring of less skilled workers who may experience higher loss frequencies.

Audit premium and endorsement premium may also introduce uncertainty into our reserves, as earned premiums are used as a 
basis to set initial reserves.  Over recent years, this activity has been fairly consistent.  Audit and endorsement activity resulted 
in additional DPW of $15.9 million in 2019 and $12.1 million in 2018. 

Standard Market Commercial Automobile Line of Business
At December 31, 2019, our commercial automobile line of business had recorded reserves, net of reinsurance, of $610 million, 
which represented 17% of our total net reserves.  In 2019, this line experienced no material prior year reserve development. 

In 2018, this line experienced unfavorable prior year reserve development of $36.7 million, which was mainly driven by higher 
than expected severities in accident years 2015 through 2017.

For both us and the industry, the commercial automobile line has experienced unfavorable trends in recent years.  Increased 
frequencies are likely due to increased miles driven as a result of lower unemployment and lower gasoline prices, coupled with 
poor road quality, as well as an increase in distracted driving.  We have seen rising severities on both bodily injury and property 
damage claims.  On bodily injury claims, we have seen an increase in the average value of our paid loss settlements, which may 
be related to higher awards driven by aggressive attorney representation.  Increasing property damage severities may be the 
result of the increasing complexity of vehicles and the technology they incorporate, which results in increased repair costs.

Over the last several years, we have taken actions to improve the profitability of this line of business, including:

•  Taking meaningful rate and underwriting actions on our renewal portfolio.  We will continue to leverage our predictive 

modeling and analytical capabilities to provide more granular insights as to where best to focus our actions.

•  Aggressively managing new business pricing and hazard mix, co-underwriting selected higher hazard classes by the 

field and home office, providing better recognition of risk drivers, and improved pricing.

•  Reducing premium leakage by improving the quality of our rating information.  This includes validating application 

information using third-party data and obtaining more detailed driver information.
Implementing new tools to score drivers to underwrite more effectively and align rate with exposure.

• 

We also are investing in technologies that help us enhance the overall customer experience and improve our retention rates and 
hit ratios over time, such as our "Selective® Drive" program that was introduced to our commercial automobile policyholders in 
35

                                                                                                                                                                                                                                  
 
  
the fourth quarter of 2018.  This product assists with logistics management and improved safety by tracking and scoring 
individual drivers based on driving attributes, including phone usage while the vehicle is in motion.  

Standard Market Personal Automobile Line of Business
At December 31, 2019, our personal automobile line of business had recorded reserves, net of reinsurance, of $105 million, 
which represented 3% of our total net reserves.  In 2019, this line experienced unfavorable prior year reserve development of 
$4.4 million, mainly attributable to higher loss severities in accident year 2018.  In 2018, this line experienced unfavorable 
prior year reserve development of $3.0 million, which was mainly attributable to an increase in accident years 2016 and 2017.

Some of the sames issues affecting the commercial automobile line are also affecting this line.  Increased miles driven and 
vehicle repair costs, poor road quality, coupled with social trends such as distracted driving, are likely causes of increased 
frequencies and rising severities.  We continue to recalibrate our predictive models and refine our underwriting and pricing 
approaches.  While we believe these changes will ultimately lead to improved profitability and greater stability, they may 
impact paid and reported development patterns, thereby increasing the uncertainty in the reserves in the near-term.

E&S Casualty Lines of Business
At December 31, 2019, our E&S casualty lines of business had recorded reserves, net of reinsurance, of $382 million, which 
represented 11% of our total net reserves.  In 2019, this line experienced minimal unfavorable prior year reserve development .  
In 2018, this line experienced unfavorable prior year reserve development of $12.0 million, mostly associated with accident 
years 2015 and 2016.  While we continue to build historical loss experience in this segment, our experience base is still 
significantly shorter than we have for our Standard Commercial Lines segment, therefore, our reserves for this line have greater 
uncertainty.  In addition, by its nature, the composition of this book tends to undergo greater changes over time, which may 
impact development patterns.

Our E&S casualty lines results have improved over recent years.  Our E&S casualty lines underwriting operations have exited 
from several targeted classes of business that have historically produced volatile results, which include commercial auto 
liability, liquor liability, and snow removal.

Further support for casualty improvements were attributable to the following actions related to E&S casualty claims:

•  Over the course of late 2015 and early 2016, our E&S casualty lines claims handling function was aligned with our 
standard operations claims function.  E&S casualty lines claims were migrated from the business unit in Scottsdale, 
Arizona to the appropriate regional claims operation.  Complex claims are referred to the corporate Complex Claims 
Unit ("CCU") for specialized handling.

•  Claims have been segregated into “litigated” and “non-litigated” categories.  Separate claim handling teams have been 

created, with the required skill sets, to appropriately handle these two types of claims.    

•  We implemented the following expense improvement initiatives regarding outside adjusters and legal counsel:
  Maximized use of staff counsel, increasing staff where necessary to support claims volume;
  Utilized staff coverage attorney for coverage reviews;
  Heightened focus on legal budgeting and expense management;
  Required panel counsel firms to use our electronic legal billing and budgeting system to better manage 

budgets and expenses associated with litigation; and
Implemented a panel counsel review process.

We believe that the actions above are resulting in earlier identification of severe claims and earlier claims resolutions with 
improved outcomes.  However, changes in claims operations can result in changes to claims reserving and settlement patterns.  
Once claims initiatives are implemented, it takes time for patterns to stabilize, and in the near term, these operational changes 
increase the uncertainty in reserve estimates.

Other impacts creating additional loss and loss expense reserve uncertainty

Claims Initiative Impacts
Like all areas of our organization, our Claims Department is continually identifying areas for improvement and efficiency to 
increase their value proposition to our insureds and organization.  These improvements may lead to changes in claims practices 
that affect average case reserve levels and claims settlement rates, which directly impact the data used to project ultimate loss 
and loss expense.  While these changes increase the uncertainty in our estimates in the short term, we expect the longer-term 
benefit will be more refined management of the claims process.

36

 
 
Our internal reserve analyses incorporate certain actuarial projection methods that make adjustments for changes in case 
reserve adequacy and claims settlement rates.  These methods adjust our historical loss experience to the current level of case 
adequacy or settlement rate, which provides a more consistent basis for projecting future development patterns.  These methods 
have their own assumptions and judgments associated with them, therefore, as with any projection method, they are not 
definitive in and of themselves.  Further, our various claims initiatives may prove more or less beneficial than currently 
reflected, which will affect development in future years.  Our various projection methods provide an indication of these 
potential future impacts.  These impacts would be greatest within our larger reserve lines of workers compensation, general 
liability, and commercial automobile liability, within the more recent accident years. 

Economic Inflationary Impacts
United States ("U.S.") monetary policy and global economic conditions bring additional uncertainty in the long term given the 
length of time required for claim settlement and the impact of medical cost trends relating to longer-tail liability and workers 
compensation claims.  Uncertainty regarding future inflation or deflation creates the potential for additional volatility in our 
reserves for these lines of business.

Sensitivity analysis: Potential impact on reserve uncertainty due to changes in key assumptions
Our process to establish reserves includes a variety of key assumptions, including, but not limited to, the following:

•  The selection of loss and loss expense development factors;
•  The weight to be applied to each individual actuarial projection method;
• 
•  Expected claim frequencies, severities, and ultimate loss and loss expense ratios for the current accident year.

Projected future loss trends; and

The importance of any single assumption depends on several considerations, such as the line of business and the accident year.  
If the actual experience emerges differently than the assumptions used in the process to establish reserves, changes in our 
reserve estimate are possible and may be material to the results of operations in future periods.  Set forth below are sensitivity 
tests that highlight potential impacts to loss and loss expense reserves under different scenarios, for the major casualty lines of 
business.  These tests consider each assumption and line of business individually, without any consideration of correlation 
between lines of business and accident years.  Therefore, the results in the tables below do not constitute an actuarial range.  
While the figures represent possible impacts from variations in key assumptions identified by management, there is no 
assurance that future emergence of our loss and loss expense experience will be consistent with either our current or alternative 
sets of assumptions.

While the sources of variability discussed above are generated by different internal and external trends and operational changes, 
they ultimately manifest themselves as changes in the expected loss and loss expense development patterns.  These patterns are 
a key assumption in the reserving process.  In addition to the expected development patterns, the expected loss and loss 
expense ratios are another key assumption in the reserving process.  These expected ratios are developed through a rigorous 
process of projecting recent accident years' experience to an ultimate settlement basis, and then adjusting it to the current 
accident year's pricing and loss cost levels.  Impact from changes in the underwriting portfolio and to claims handling practices 
are also quantified and reflected, where appropriate.  As is the case with all estimates, the ultimate loss and loss expense ratios 
may differ from those currently estimated.

The sensitivities of loss and loss expense reserves to these key assumptions are illustrated below for the major casualty lines.  
The first table shows the estimated impacts from changes in expected reported loss and loss expense development patterns.  It 
shows reserve impacts by line of business if the actual calendar year incurred amounts are greater or less than current 
expectations by the selected percentages.  While the selected percentages by line are judgmental, they are based on the reserve 
range analysis and the actual historical reserve development for the line of business.  The second table shows the estimated 
impacts from changes to the expected loss and loss expense ratios for the current accident year.  It shows reserve impacts by 
line of business if the expected loss and loss expense ratios for the current accident year are greater or less than current 
expectations by the selected percentages.  

Reserve Impacts of Changes to Expected Loss and Loss Expense Reporting Patterns

($ in millions)

General liability

Workers compensation

Commercial automobile liability

Personal automobile liability

E&S casualty lines

Percentage
Decrease/
Increase

(Decrease) to Future
Calendar Year Reported

Increase to Future
Calendar Year Reported

10 % $

(130) $

12

10

15

10

37

(80)

(55)

(10)

(40)

130

80

55

10

40

 
Reserve Impacts of Changes to Current Year Expected Ultimate Loss and Loss Expense Ratios

($ in millions)

General liability

Workers compensation

Commercial automobile liability

Personal automobile liability

E&S casualty lines

Percentage
Decrease/
Increase

10 pts $

10

10

10

10

(Decrease) to Current
Accident Year Expected
Loss and Loss Expense
Ratio

Increase to Current
Accident Year Expected
Loss and Loss Expense
Ratio

(65) $

(30)

(40)

(10)

(20)

65

30

40

10

20

Note that there is some overlap between the impacts in the two tables.  For example, increases in the calendar year development 
would ultimately impact our view of the current accident year's loss and loss expense ratios.  However, these tables provide 
perspective into the sensitivity of each of these key assumptions.  While the changes above represent outcomes based on 
reasonably likely changes to our underlying reserving assumptions, they do not represent a full range of possible outcomes.  It 
is possible that our reserves could increase or decrease significantly more than or less than what is reflected in the tables above.   

Asbestos and Environmental Reserves
Our general liability, excess liability, and homeowners reserves include exposure to asbestos and environmental claims.  Our 
exposure to environmental liability is primarily due to:  (i) landfill exposures from policies written prior to the absolute 
pollution endorsement in the mid 1980s; and (ii) underground storage tank leaks mainly from New Jersey homeowners policies.  
These environmental claims stem primarily from insured exposures in municipal government, small non-manufacturing 
commercial risks, and homeowners policies. 

The total recorded net loss and loss expense reserves for these claims were $21.6 million as of December 31, 2019 and $22.8 
million as of December 31, 2018.  The emergence of these claims occurs over an extended period and is highly unpredictable.  
For example, within our Standard Commercial Lines book, certain landfill sites are included on the National Priorities List 
(“NPL”) by the United States Environmental Protection Agency (“USEPA”).  Once on the NPL, the USEPA determines an 
appropriate remediation plan for these sites.  A landfill can remain on the NPL for many years until final approval for the 
removal of the site is granted from the USEPA.  The USEPA has the authority to re-open previously-closed sites and return 
them to the NPL.  We currently have reserves for six customers related to three sites on the NPL.

“Environmental claims” are claims alleging bodily injury or property damage from pollution or other environmental 
contaminants other than asbestos.  These claims include landfills and leaking underground storage tanks.  Our landfill exposure 
lies largely in policies written for municipal governments, in their operation or maintenance of certain public lands.  In addition 
to landfill exposures, in recent years, we have experienced a relatively consistent level of reported losses in the homeowners 
line of business related to claims for groundwater contamination from leaking underground heating oil storage tanks in New 
Jersey.  In 2007, we instituted a fuel oil system exclusion on our New Jersey homeowners policies that limits our exposure to 
leaking underground storage tanks for certain customers.  At that time, existing customers were offered a one-time opportunity 
to buy back oil tank liability coverage.  The exclusion applies to all new homeowners policies in New Jersey.  These customers 
are eligible for the buy-back option only if the tank meets specific eligibility criteria. 

“Asbestos claims” are claims for bodily injury alleged to have occurred from exposure to asbestos-containing products.  Our 
primary exposure arises from insuring various distributors of asbestos-containing products, such as electrical and plumbing 
materials.  At December 31, 2019, asbestos claims constituted 23% of our $21.6 million net asbestos and environmental 
reserves, compared to 27% of our $22.8 million net asbestos and environmental reserves at December 31, 2018.

Our asbestos and environmental claims are handled in our centralized and specialized asbestos and environmental claim unit.  
Case reserves for these exposures are evaluated on a claim-by-claim basis.  The ability to assess potential exposure often 
improves as a claim develops, including judicial determinations of coverage issues.  As a result, reserves are adjusted 
accordingly.

Estimating IBNR reserves for asbestos and environmental claims is difficult because of the delayed and inconsistent reporting 
patterns associated with these claims.  In addition, there are significant uncertainties associated with estimating critical 
assumptions, such as average clean-up costs, third-party costs, potentially responsible party shares, allocation of damages, 
litigation and coverage costs, and potential state and federal legislative changes.  Normal historically-based actuarial 
approaches cannot be applied to asbestos and environmental claims because past loss history is not indicative of future 
potential loss emergence.  In addition, while certain alternative models can be applied, such models can produce significantly 
different results with small changes in assumptions.  As a result, we do not calculate an asbestos and environmental loss range.  

38

 
 
Historically, our asbestos and environmental claims have been significantly lower in volume, with less volatility and 
uncertainty than many of our competitors in the Standard Commercial Lines industry.  Prior to the introduction of the absolute 
pollution exclusion endorsement in the mid-1980's, we primarily wrote Standard Personal Lines, and therefore, our exposure to 
asbestos and environmental claims has been limited.

Other Latent Exposures
In addition to asbestos and environmental reserves, we also have exposure to other latent and continuous trigger exposures in 
our ongoing portfolio.  Examples include construction defect claims and abuse and molestation coverage for which states have 
expanded the statute of limitations.  We manage our exposure to these liabilities through our underwriting and claims practices.  
Similar to asbestos and environmental claims, these claims are handled by a dedicated claims unit.  The impact of social, 
political, and legal trends remains highly uncertain, and as a result, our loss and loss expense reserves on these claims remain 
highly uncertain.

Pension and Post-retirement Benefit Plan Actuarial Assumptions
Our pension and post-retirement benefit obligations and related costs are calculated using actuarial methods, within the 
framework of U.S. generally accepted accounting principles ("GAAP").  Two key assumptions, the discount rate and the 
expected return on plan assets, are important elements of expense and liability measurement.  We evaluate these key 
assumptions annually.  Other assumptions involve demographic factors, such as retirement age and mortality.  

The discount rate enables us to state expected future cash flows at their present value on the measurement date.  The purpose of 
the discount rate is to determine the interest rates inherent in the prices at which pension benefits could be effectively settled.  
Our discount rate selection is based on high-quality, long-term corporate bonds.  A higher discount rate reduces the present 
value of benefit obligations.  Conversely, a lower discount rate increases the present value of benefit obligations.  Our discount 
rate decreased 113 basis points, to 3.33%, as of December 31, 2019, compared to 4.46% as of December 31, 2018.  The 
decrease was driven by a decrease in interest rates and a contraction of corporate credit spreads in 2019.  For additional 
information regarding our discount rate selection, refer to Note 14. “Retirement Plans” in Item 8. “Financial Statements and 
Supplementary Data.” of this Form 10-K.

The expected long-term rate of return on the plan assets is determined by considering the current and expected asset allocation, 
as well as historical and expected returns on each plan asset class.  A higher expected rate of return on pension plan assets 
would decrease pension expense.  Our long-term expected return on plan assets decreased 70 basis points, to 5.80%, as of 
December 31, 2019, compared to 6.50% as of December 31, 2018.  The decrease was due to lower expected returns within our 
longer-dated fixed income securities portfolio, as interest rates and credit spreads declined significantly in 2019.

, Our pension and post-retirement benefit plan obligation was $408.5 million at December 31, 2019 and $350.0 million at 
December 31, 2018.  Plan assets were $385.1 million at December 31, 2019 and $331.7 million at December 31, 2018.  
Volatility in the marketplace, coupled with changes in the discount rate assumption, could materially impact our pension and 
post-retirement life valuation in the future.  For additional information regarding our pension and post-retirement benefit plan 
obligations, see Note 14. “Retirement Plans” in Item 8. “Financial Statements and Supplementary Data.” of this Form 10-K.

Investment Valuation and OTTI

Investment Valuation
The fair value of our investment portfolio is defined under accounting guidance as the exit price or the amount that would be:  
(i) received to sell an asset; or (ii) paid to transfer a liability in an orderly transaction between market participants.  When 
determining an exit price we must, when available, rely on observable market data.  The majority of securities in our equity 
portfolio have readily determinable fair values and, as such, are recorded at fair value with changes in unrealized gains or 
losses being recognized through income.  Additionally, our available-for-sale ("AFS") fixed income securities portfolio is 
recorded at fair value and the related unrealized gains or losses are reflected in stockholders' equity, net of tax.  For both our 
AFS and held-to-maturity ("HTM") fixed income securities portfolios, fair value is a key factor in the evaluation of a security 
for OTTI.

We have categorized our investment portfolio, based on the priority of the inputs to the valuation technique, into a three-level 
fair value hierarchy.  The fair value hierarchy gives the highest priority to quoted prices in active markets for identical assets 
and liabilities (Level 1) and the lowest priority to unobservable inputs (Level 3).  

The fair value of approximately 99% of our investment portfolio is classified as either Level 1 or Level 2 in the fair value 
hierarchy.  Fair value measurements in Level 1 represent quoted prices in active markets for identical assets.  Fair value 
measurements in Level 2 represent prices determined using observable data from similar securities that have traded in the 

39

marketplace, typically using matrix pricing.  The fair value of our Level 2 securities are determined by external pricing 
services.  We have evaluated the pricing methodology used for these Level 2 prices and have determined that the inputs used 
are observable.  For additional information regarding the valuation techniques used, refer to item (d) of Note 2. "Summary of 
Significant Accounting Policies" within Item 8. "Financial Statements and Supplementary Data." of this Annual Report.

Less than 1% of our investment portfolio is classified as Level 3 in the fair value hierarchy.  Fair value measurements in Level 
3 are based on unobservable market inputs because the related securities are not traded on a public market.  For additional 
information regarding the valuation techniques used for our Level 3 securities, refer to item (d) of Note 2. "Summary of 
Significant Accounting Policies" within Item 8. "Financial Statements and Supplementary Data." of this Annual Report.

OTTI
Our investment portfolio is subject to market declines below amortized cost that may be other than temporary, and therefore, 
may result in the recognition of OTTI losses.  Factors considered in the determination of whether or not a decline is other than 
temporary require significant judgment and include, but are not limited to, the financial condition of the issuer, the expected 
near-term and long-term prospects of the issuer, and our evaluation of the projected cash flow stream from the security.  We 
also consider whether or not we have the intent to sell securities that are in an unrealized loss position.  For additional 
information regarding our OTTI process and OTTI charges recorded, see item (c) of Note 2. "Summary of Significant 
Accounting Policies" and item (j) of Note 5. "Investments" within Item 8. "Financial Statements and Supplementary Data." of 
this Annual Report, respectively.

Reinsurance
Reinsurance recoverables on paid and unpaid loss and loss expense represent estimates of the portion of such liabilities that will 
be recovered from reinsurers.  Each reinsurance contract is analyzed to ensure that the transfer of risk exists to properly record 
the transactions in the Financial Statements.  Amounts recovered from reinsurers are recognized as assets at the same time as, 
and in a manner consistent with, the paid and unpaid losses associated with the reinsured policies.  An allowance for estimated 
uncollectible reinsurance is recorded based on an evaluation of balances due from reinsurers and other available information.  
However, reinsurers often purchase and rely on their own retrocessional reinsurance programs to manage their capital position 
and improve their financial strength ratings.  The details of these retrocessional reinsurance programs are not always adequately 
disclosed, which can make it difficult to assess the inherent counterparty credit risk and exposure of our reinsurers.  Our 
allowance for estimated uncollectible reinsurance totaled $4.4 million at December 31, 2019 and $4.5 million at December 31, 
2018.  We continually monitor developments that may impact recoverability from our reinsurers and have available to us 
contractually provided remedies if necessary.  For further information regarding reinsurance, see the “Reinsurance” section 
below and Note 8. “Reinsurance” in Item 8. “Financial Statements and Supplementary Data.” of this Form 10-K.

40

Financial Highlights of Results for Years Ended December 31, 2019, 2018, and 20171
2019 vs.
2018

($ in thousands, except per share amounts)

2018

2019

2017

2018 vs.
2017

Invested assets per dollar of stockholders' equity

$

3.05

Return on equity ("ROE")

Statutory premiums to surplus ratio

13.6 %

1.4 x

Financial Data:

Revenues

After-tax net investment income

After-tax underwriting income

Net income before federal income tax

Net income

Key Metrics:

Combined ratio

Per Share Amounts:

Diluted net income per share

Book value per share

Dividends declared per share to stockholders

Non-GAAP Information:

Non-GAAP operating income2
Diluted non-GAAP operating income per share2
Non-GAAP operating ROE2

$

2,846,491

2,586,080

181,161

129,554

336,390

271,623

93.7 %

$

4.53

36.91

0.83

160,481

95,727

211,721

178,939

95.0

3.33

10.2

1.4

3.00

30.40

0.74

10 % $
13

35

59

52

2,469,984

5 %

118,520

100,318

261,968

168,826

35

(5)

(19)

6

(1.3) pts

93.3 %

(8) % $
pts
3.4

—

51

21 %

12

$

3.32

10.4

1.4

2.84

29.28

0.66

1.7

pts

— %

(0.2) pts

—

6

4 %

12

18 %

18

1.1

pts

$

264,418

218,567

21 % $

184,898

4.40

13.3 %

3.66

12.5

20

0.8

pts

3.11

11.4 %

1Refer to the Glossary of Terms attached to this Form 10-K as Exhibit 99.1 for definitions of terms used in this financial review.
2Non-GAAP operating income is used as an important financial measure by us, analysts, and investors, because the realization of net investment gains and 
losses on sales of securities in any given period is largely discretionary as to timing.  In addition, these net realized investment gains and losses, as well as 
OTTI that are charged to earnings, unrealized gains and losses on equity securities, the deferred tax asset charge that was recognized in 2017 in relation to the 
Tax Cuts and Jobs Act of 2017 ("Tax Reform"), and debt retirement costs could distort the analysis of trends.

Reconciliations of net income, net income per diluted share, and ROE to non-GAAP operating income, non-GAAP operating 
income per diluted share, and non-GAAP operating ROE, respectively, are provided in the tables below:

Reconciliation of net income to non-GAAP operating income

($ in thousands)

Net income

Net realized and unrealized (gains) losses, before tax

Debt retirement costs, before tax

Tax on reconciling items

Tax Reform impact

Non-GAAP operating income

Reconciliation of net income per diluted share to non-GAAP operating income per
diluted share

Net income per diluted share

Net realized and unrealized (gains) losses, before tax

Debt retirement costs, before tax

Tax on reconciling items

Tax Reform impact

Non-GAAP operating income per diluted share

$

$

$

$

2019

2018

2017

271,623

(14,422)

4,175

3,042

—

264,418

178,939

54,923

—

(15,295)

—

218,567

168,826

(6,359)

—

2,226

20,205

184,898

2019

2018

2017

4.53

(0.24)

0.07

0.04

—

4.40

3.00

0.92

—

(0.26)

—

3.66

Reconciliation of ROE to non-GAAP operating ROE

2019

2018

2017

ROE

Net realized and unrealized (gains) losses, before tax

Debt retirement costs, before tax

Tax on reconciling items

Tax Reform impact

Non-GAAP operating ROE

13.6%

(0.7)

0.2

0.2

—
13.3%

10.2

3.1

—

(0.8)

—

12.5

41

2.84

(0.11)

—

0.04

0.34

3.11

10.4

(0.4)

—

0.2

1.2

11.4

 
 
 
 
 
 
 
The components of our ROE are as follows:

ROE Components

Standard Commercial Lines Segment
Standard Personal Lines Segment
E&S Lines Segment
Total insurance operations

Investment income

Net realized and unrealized gains (losses)

Total investments segment

Debt retirement costs

Tax Reform impact

Other

ROE

2019

2018

Change
Points

2017

Change
Points

5.8%
0.3
0.4
6.5

9.1

0.5

9.6

(0.2)

—

(2.3)

4.9
0.6
—
5.5

9.2

(2.3)

6.9

—

—

(2.2)

13.6%

10.2

0.9
(0.3)
0.4
1.0

(0.1)

2.8

2.7

(0.2)

—

(0.1)

3.4

6.1
0.4
(0.3)
6.2

7.3

0.2

7.5

—

(1.2)

(2.1)

10.4

(1.2)
0.2
0.3
(0.7)

1.9

(2.5)

(0.6)

—

1.2

(0.1)

(0.2)

In 2019, we generated net income per diluted share of $4.53, compared to $3.00 in 2018.  Non-GAAP operating income per 
diluted share was $4.40 for 2019, compared to $3.66 for 2018.  The 2019 non-GAAP operating income per diluted share results 
were primarily impacted by (i) lower levels of non-catastrophe property loss and loss expenses of $0.27 per diluted share, (ii) 
lower levels of catastrophe property losses of $0.17 per diluted share, (iii) higher levels of favorable prior year casualty reserve 
development of $0.21 per diluted share, and (iv) an increase in net investment income of $0.33 per diluted share.  These 
improvements were partially offset by an increase in underwriting expenses of $0.21 per diluted share, mainly due to higher 
profit-based expenses to our employees and agents.  In addition, net income per diluted share benefited from after-tax net 
realized and unrealized gains of $0.18 per diluted share in 2019, compared to $0.66 of after-tax net realized and unrealized 
losses per diluted share in 2018.

2019 marks our sixth consecutive year of double-digit operating ROEs, placing us among an elite group of insurance 
companies that have achieved this level of performance.  Our non-GAAP operating ROE of 13.3% in 2019 was 130 basis 
points above our 2019 non-GAAP operating ROE target of 12%, and 80 basis points higher than our non-GAAP operating ROE 
in 2018.  Despite exceeding our target, our 2019 non-GAAP operating ROE was negatively impacted by net unrealized after-
tax gains of $169 million on our fixed income securities portfolio, which decreased our non-GAAP operating ROE by 60 basis 
points, and will lower our 2020 ROE by approximately 100 basis points. 

We generated 21% growth in book value per share in 2019 compared to 2018.  In 2019, the strong growth in book value per 
share was driven by net income and the after-tax net unrealized gains on our fixed income securities portfolio, partially offset 
by dividends paid to shareholders.

Insurance Operations
Our insurance segments delivered profitable results in 2019, contributing to a combined ROE in the year of 6.5%.  The 2019 
ROE increased 1.0 point compared to 2018, reflecting a 1.3-point improvement in our combined ratio. The improvement was 
principally driven by (i) lower levels of non-catastrophe property loss and loss expenses and catastrophe property losses, and 
(ii) higher levels of favorable prior year casualty reserve development.  These improvements were partially offset by a higher 
expense ratio of 0.6 points, which reflected a 0.5-point increase in profit-based expenses to our employees and compensation to 
our distribution partners.

42

The following table provides quantitative information for analyzing the combined ratio:

All Lines

($ in thousands)
Insurance Operations Results:

NPW

Net premiums earned ("NPE")
Less:

Loss and loss expense incurred

Net underwriting expenses incurred

Dividends to policyholders

Underwriting income
Combined Ratios:

Loss and loss expense ratio

Underwriting expense ratio

Dividends to policyholders ratio

Combined ratio

2019

2018

2019
vs. 2018

2017

2018
vs. 2017

$

2,679,424

2,597,171

1,551,491

876,567

5,120

163,993

$

59.7 %

33.8

0.2

93.7

2,514,286

2,436,229

1,498,134

808,939

7,983

121,173

61.5

33.2

0.3

95.0

7 % $
7

2,370,641

2,291,027

4

8

(36)
35 % $

1,345,074

786,983

4,634

154,336

6 %

6

11

3

72

(21) %

(1.8) pts

58.7 %

2.8 pts

0.6

(0.1)

(1.3)

34.4

0.2

93.3

(1.2)

0.1

1.7

Our 2019 results continued to reflect our efforts to:  (i) achieve overall renewal pure price increases (3.6%) that were in line 
with expected loss trend; (ii) generate new business; and (iii) improve the underlying profitability of our business through 
various underwriting and claims initiatives.  We continue to execute on our strategy for disciplined NPW growth, with 7% 
growth in 2019 compared to 2018.  The growth in 2019 was primarily due to strong retention and new business growth, mainly 
in our Standard Commercial Lines.  Our growth in 2019 was aided by the net appointment of about 80 retail agents, excluding 
agency consolidations.

Loss and Loss Expenses
The loss and loss expense ratio decreased 1.8 points in 2019, compared to the same prior year period, driven by the following:

($ in millions)

Non-Catastrophe Property
Loss and Loss Expenses

Catastrophe Losses

For the year ended
December 31,

Loss and Loss
Expense
Incurred

Impact on Loss
and Loss
Expense Ratio

Loss and Loss
Expense
Incurred

Impact on Loss
and Loss
Expense Ratio

Total Impact on
Loss and Loss
Expense Ratio

(Favorable)/
Unfavorable
Change in Ratio

2019

2018

$

410.5

405.6

15.8 pts $

16.6

81.0

88.0

3.1 pts

3.6

18.9

20.2

(1.3)

2.1

($ in millions)

Favorable Prior Year Casualty Reserve Development

For the year ended December 31,

Loss and Loss
Expense Incurred

Impact on Loss and Loss
Expense Ratio

(Favorable)/
Unfavorable
Change in Ratio

2019

2018

(61.0)

(41.5)

(2.3) pts

(1.7)

(0.6)

0.4

43

 
 
 
 
 
 
 
 
 
 
 
 
 
 
2019

2018

2017

Details of the prior year casualty reserve development were as follows:         

(Favorable)/Unfavorable Prior Year Casualty Reserve Development

($ in millions)

General liability

Commercial automobile

Workers compensation

Businessowners' policies

Other

   Total Standard Commercial Lines

Homeowners

Personal automobile

   Total Standard Personal Lines

E&S

$

(5.0)

4.0

(68.0)

—

—

(69.0)

—

6.0

6.0

2.0

Total (favorable) prior year casualty reserve development

$

(61.0)

(Favorable) impact on loss ratio

(2.3) pts

(9.5)

37.5

(83.0)

(3.0)

—

(58.0)

1.5

3.0

4.5

12.0

(41.5)

(1.7)

(48.3)

36.0

(52.3)

—

(2.0)

(66.6)

1.0

7.0

8.0

10.0

(48.6)

(2.1)

For qualitative discussions regarding reserve development, refer to the insurance segment sections below in "Results of 
Operations and Related Information by Segment."

Investments Segment
Net investment income, after tax, grew 13% in 2019 compared to 2018, principally driven by: (i) strong cash flow from 
operations that was 18% of NPW; (ii) $106 million in net proceeds from our 5.375% Senior Notes issuance on March 1, 2019; 
and (iii) active portfolio management.  Net investment income, after tax, contributed 9.1 percentage points to ROE in 2019, 
compared to 9.2 points in 2018.

Net realized and unrealized gains and losses increased ROE by 0.5 points in 2019, compared to a reduction of 2.3 points in 
2018.  The improvement of 2.8 points was primarily driven by the sales of securities within our investment portfolio in 2019.  
In 2019, we sold a significant portion of our public equity securities, generating $24.8 million of realized gains, compared to 
sales of certain fixed income securities in 2018 that resulted in losses.

Other
On March 1, 2019, Selective issued 5.375% Senior Notes with an aggregate principal amount of $300 million, the proceeds of 
which were used, in part, to redeem our 5.875% Senior Notes with an aggregate principal balance of $185 million that became 
callable in 2018.  As a result of this redemption, we incurred after-tax debt retirement costs of $3.3 million, which reduced our 
ROE by 0.2 points in 2019.  These costs have been excluded from non-GAAP operating income. 

Outlook
We ended 2019 with record levels of GAAP equity, holding company cash and invested assets, statutory surplus, and strong 
financial results, which reflects our capital management and disciplined execution within our underwriting and investment 
functions.  In the first quarter of 2019, we executed our first institutional public debt offering with the issuance of $300 million 
aggregate principal amount of 5.375% Senior Notes.

For 2020, we have established a non-GAAP operating ROE target of 11% based on our current estimated weighted average cost 
of capital, the current interest rate environment, and property and casualty insurance market conditions.  The reduction in our 
non-GAAP operating ROE target from 12% in 2019, to 11% in 2020, principally reflects a reduction in our weighted average 
cost of capital and the lower interest rate environment, which has put pressure on investment yields and increased our 
stockholders' equity.  

Looking ahead to 2020, there remain a number of areas that require our continued focus to maintain our financial position:

•  Actively managing the investment portfolio to minimize the impact of lower interest rates on after-tax yields while 

managing credit, duration, and liquidity risk.

•  Continuing to achieve written renewal pure price increases that meet or exceed expected loss trend.  

44

  
•  Delivering on our strategy for continued disciplined growth, which will be driven by the addition of new agents, 

greater share of wallet in our agents’ offices, and geographic expansion over the longer term.  Our longer-term 
Standard Commercial Lines target is to attain a 3% market share in the states in which we operate, by appointing 
partner relationships approximating 25% of their markets and seeking an average share of wallet of 12% across the 
relationships.  This goal represents an additional premium opportunity in excess of $2.7 billion.

• 

Identifying opportunities to enhance operational efficiencies, including optimizing compensation and commission 
structures, and evaluating process improvements by better leveraging technologies, automation and robotics, and 
thereby driving our expense ratio down over time. 

In addition to maintaining our strong financial position in 2020 and beyond, we also continue to enhance our customer 
experience strategy, including by offering value-added technologies and services.  During 2019, we made a number of 
enhancements to our self-service and digital service offerings, including  (i) our “Selective® Drive” program, which was first 
introduced to certain commercial automobile policyholders through our distribution partners in the fourth quarter of 2018, (ii) 
proactive communications of product recalls, possible loss activity, policy changes, and risk management activities, (iii) 
Security Mentor, a product provided to our customers to better understand and manage cybersecurity risks, (iv) technology 
usage to reduce claim cycle time, such as SWIFTClaim® fast tracking, and (v) other digital self-service capabilities for our 
customers.  Our new marketing tagline, "Be Uniquely Insured," was rolled out in 2019, and speaks to our differentiated value 
proposition for our customers and distribution partners.  Investing in and building out technologies that improve the customer 
experience journey remains a core focus for us. 

Overall, we remain extremely pleased with our financial and strategic position heading into 2020.  We will maintain a steadfast 
focus on underwriting discipline as we execute on our various strategies to generate profitable growth.  The investments we are 
making today in our franchise distribution model, sophisticated underwriting tools and technology, and overall customer 
experience in an omni-channel environment, will position us as a leader in the coming years.

Turning to 2020 expectations, Conning, Inc. is currently forecasting a property and casualty industry combined ratio of 97.6%, 
including 4.5 points of catastrophe losses, with a non-GAAP operating ROE of 6.5%. (Source: ©2020 Conning, Inc.  Used with 
permission.)

Our guidance for 2020 is based on our current view of the marketplace and our more significant assumptions, including our 
pricing and loss trend expectations and estimates, underwriting improvements and claims initiatives, and our expected 
reinvestment yields, alternative investment income, portfolio asset allocation, and statutory tax rates.  For 2020, we expect to 
generate the following results:

•  A GAAP combined ratio, excluding catastrophe losses, of 91.5%.  This assumes no prior-year casualty reserve 

development;

•  Catastrophe losses of 3.5 points;

•  After-tax net investment income of $185 million, which includes $14 million after-tax net investment income from our 

alternative investments;

•  An overall effective tax rate of approximately 19.5%, which also includes an effective tax rate of 18.5% for net 

investment income, reflecting a tax rate of 5.25% for tax-advantaged municipal bonds, and a tax rate of 21% for all 
other items; and

•  Weighted average shares outstanding of 60.5 million on a diluted basis.

45

Results of Operations and Related Information by Segment

Standard Commercial Lines Segment

($ in thousands)

Insurance Segments Results:

NPW

NPE

Less:

Loss and loss expense incurred

Net underwriting expenses incurred

Dividends to policyholders

Underwriting income

Combined Ratios:

Loss and loss expense ratio

Underwriting expense ratio

Dividends to policyholders ratio

Combined ratio

2019

2018

2019
vs. 2018

2017

2018
vs. 2017

$

2,137,071

2,049,614

1,187,856

710,648

5,120

$

145,990

58.0 %

34.7

0.2

92.9

1,975,683

1,912,222

1,141,038

654,097

7,983

109,104

59.7

34.2

0.4

94.3

8 % $

1,858,735

7  

4  

9  

(36)  

1,788,499

1,008,150

626,201

4,634

%

6

7

13

4

72

34 % $

149,514

(27) %

(1.7) pts

56.3 %

3.4

pts

0.5  

(0.2)  

(1.4)  

35.0

0.3

91.6

(0.8)

0.1

2.7

NPW growth in this segment of our business has reflected:  (i) renewal pure price increases; (ii) new business growth; and (iii) 
stable retention.  Quantitative information on these drivers is as follows: 

($ in millions)

Retention

Renewal pure price increases on NPW

Direct new business

For the Year Ended December 31,

2019

2018

83 %

3.4

411.2

$

83

3.5

381.2

The 1.7-point decrease in the loss and loss expense ratio in 2019 compared to 2018 was driven by the following:  

($ in millions)

Non-Catastrophe Property Losses

Catastrophe Losses

For the year ended
December 31,

Loss and Loss
Expense
Incurred

Impact on Loss
and Loss
Expense Ratio

Loss and Loss
Expense
Incurred

Impact on Loss
and Loss
Expense Ratio

Total Impact on
Loss and Loss
Expense Ratio

(Favorable)/
Unfavorable
Year-Over-Year
Change

2019

2018

$

283.6

273.9

13.8 pts $

14.3

54.2

64.3

2.6 pts

3.4

16.4

17.7

(1.3)

2.5

($ in millions)

For the year ended December 31,

 (Favorable) Prior Year Casualty Reserve
Development

Loss and Loss
Expense Incurred

Impact on Loss and
Loss Expense Ratio

(Favorable)/
Unfavorable Year-
Over-Year Change

2019

2018

$

(69.0)

(58.0)

(3.4) pts

(3.0)

(0.4)

0.7

For quantitative information on the prior year development by line of business, see "Financial Highlights of Results for Years 
Ended December 2019, 2018, and 2017" above and for qualitative information about the significant drivers of this 
development, see the line of business discussions below.

Our underwriting expense ratio increased by 0.5 points in 2019 compared to 2018, primarily driven by an increase in profit-
based expenses to our employees and compensation to our distribution partners.

46

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following is a discussion of our most significant Standard Commercial Lines of business:

General Liability

($ in thousands)

NPW

  Direct new business

  Retention

  Renewal pure price increases

NPE

Underwriting income

Combined ratio

% of total standard commercial NPW

$

$

2019

699,262

119,055

83 %

2.8

669,895

69,932

89.6

33

2018

2019
vs. 2018

639,720

112,683

83

2.6

616,187

70,268

88.6

32

9 % $
6

— pts

0.2

9 % $
—

1.0

2017

594,816

110,069

83 %

2.6

569,217

98,229

82.7

32

2018
vs. 2017

8 %

2

— pts

—

8 %

(28)

5.9

NPW growth in 2019 compared to 2018 was primarily due to direct new business as outlined in the table above, coupled with 
strong retention and renewal pure price increases. 

The combined ratio increased by 1.0 points in 2019, driven principally by lower favorable prior year casualty reserve 
development compared to 2018, as outlined in the table below.

($ in millions)

For the year ended December 31,

2019

2018

 (Favorable)/Unfavorable Prior Year Casualty
Reserve Development

Loss and Loss
Expense Incurred

Impact on Loss and
Loss Expense Ratio

Unfavorable 
Year-Over-Year 
Change

$

(5.0)

(9.5)

(0.7)

pts

(1.5)

0.8

7.0

While the impact of the favorable prior year casualty reserve development on this line in 2019 was relatively minor, in 2018 we 
had 1.5 points attributable to lower than expected loss adjustment expenses in accident years 2013 through 2017, partially 
offset by higher than expected loss emergence in accident years 2016 and 2017. 

While this line experienced continued favorable prior year casualty reserve development in 2019, it is also exposed to the 
impacts of certain unfavorable recent trends, including social inflation and state laws enacted that extend the statute of 
limitations or open windows for previously time-barred actions.  As these trends evolve, we continue to adjust our 
underwriting, pricing, and claims handling practices to better manage the risks these exposures present.  

Commercial Automobile

($ in thousands)

NPW

  Direct new business

  Retention

  Renewal pure price increases

NPE

Underwriting loss

Combined ratio

% of total standard commercial NPW

2019

2018

2019
vs. 2018

$

590,011

102,956

83 %

7.5

$

554,256

(43,797)

107.9

28

518,942

94,442

83

7.3

493,093

(77,403)

115.7

26

14 % $

9

— pts

0.2

2017

465,621

78,869

84 %

6.7

12 % $

442,818

43

(7.8)

(65,267)

114.7

25

2018
vs. 2017

11 %

20

(1) pts

0.6

11 %

(19)

1.0

The increases in NPW shown in the table above reflect renewal pure price increases on this line, coupled with an increase in
new business as we continue to write commercial automobile policies as part of our overall customer accounts.  The growth in
NPW of 14% in 2019 compared to 2018 reflects an 8% growth in vehicle counts and a 7.5% renewal pure price increase, 
reflecting our efforts to improve profitability on this line by actively implementing price increases in recent years.
The 7.8-point decrease in the combined ratio in 2019 compared to 2018 was primarily driven by the items in the tables below.

47

 
 
 
 
 
 
 
($ in millions)

Non-Catastrophe Property Losses

Catastrophe Losses

For the year ended
December 31,

Loss and Loss
Expense
Incurred

Impact on Loss
and Loss
Expense Ratio

Loss and Loss
Expense
Incurred

Impact on Loss
and Loss
Expense Ratio

Total Impact on
Loss and Loss
Expense Ratio

(Favorable)/
Unfavorable
Year-Over-Year
Change

2019

2018

$

100.8

90.1

18.2 pts

$

18.3

2.1

2.9

0.4 pts

0.6

18.6

18.9

(0.3)

0.8

($ in millions)

For the year ended December 31,

2019

2018

 (Favorable)/Unfavorable Prior Year Casualty
Reserve Development

Loss and Loss
Expense Incurred

Impact on Loss and
Loss Expense Ratio

(Favorable)
Year-Over-Year 
Change

$

4.0

37.5

pts

0.7

7.6

(6.9)

(0.5)

While the prior year casualty reserve development in 2019 was relatively minor, in 2018 we had unfavorable prior year 
casualty reserve development of 7.6 points, which was driven primarily by increases in frequencies and severities in accident 
years 2015 through 2017.

This line of business remains an area of focus for both us and the industry, as profitability challenges continue to generate
combined ratios that are higher than our risk-adjusted targeted combined ratio.  To address profitability in this line, we have 
been actively implementing price increases, which averaged 7.5% in 2019.  In addition to price increases, we have also been 
actively managing our new and renewal business, which we expect will have a positive impact on profitability through business 
mix improvement. 

Workers Compensation

($ in thousands)

NPW

  Direct new business

  Retention

  Renewal pure price (decreases) increases

NPE

Underwriting income

Combined ratio

% of total standard commercial NPW

2019

2018

2019
vs. 2018

$

$

309,322

60,139

84 %

(2.8)

311,370

80,630

74.1

14

316,647

60,089

84

(0.2)

317,616

94,395

70.3

16

(2) % $

—

— pts

(2.6)

(2) % $

(15)

3.8

2018
vs. 2017

(2) %

(10)

— pts

(0.2)

— %

53

(10.3)

2017

323,263

66,616

84 %

—

317,982

61,693

80.6

17

NPW decreased slightly in 2019 compared to 2018, driven by renewal pure price decreases, partially offset by an increase in 
policy counts and stable retention as shown in the table above. 

The 3.8-point increase in the combined ratio in 2019 compared to 2018 was primarily attributable to lower favorable prior year 
reserve development of 4.3 points.  The favorable reserve development for both periods was due to continued favorable 
medical severity trends impacting accident years 2017 and prior.  Due to the length of time that injured workers receive medical 
treatment, decreases in medical inflation can cause favorable loss development across an extended number of accident years. 

The favorable prior year casualty reserve development for each year is outlined in the table below.

($ in millions)

For the year ended December 31,

2019

2018

 (Favorable) Prior Year Casualty Reserve
Development

Loss and Loss
Expense Incurred

Impact on Loss and
Loss Expense Ratio

Unfavorable/
(Favorable)
Year-Over-Year 
Change

$

(68.0)

(83.0)

(21.8) pts

(26.1)

4.3

(9.7)

While reported profitability on this line remains strong due to favorable emergence on prior year reserves, current accident year
margins do not support the continued negative pricing levels that are being set by the National Council on Compensation

48

 
 
 
 
 
 
 
 
 
 
Insurance and independent state rating bureaus.  A reduction or reversal in the trend of favorable frequencies and severities has
the potential to significantly increase this line's combined ratio, which we are monitoring closely.

Commercial Property

($ in thousands)
NPW
  Direct new business
  Retention
  Renewal pure price increases
NPE
Underwriting income (loss)
Combined ratio
% of total standard commercial NPW

$

$

2019

373,809
88,527

82 %
3.3
353,834
21,639
93.9
17

2018

2019
vs. 2018

2017

2018
vs. 2017

342,027
76,391
82
3.1
329,660
(3,211)
101.0
17

9 % $
16
— pts
0.2

7 % $

774
(7.1)

322,343
73,951

82 %
1.7
311,932
31,976
89.7
17

6 %
3
— pts
1.4

6 %

(110)
11.3

NPW growth in this line in 2019 compared to 2018 was primarily due to direct new business as outlined in the table above, 
coupled with strong retention and renewal pure price increases. 

The 7.1-point decrease in the combined ratio in 2019 compared to 2018 was driven by lower weather and non-weather related 
property losses, as shown in the table below.  The higher non-catastrophe property losses in 2018 were principally related to the 
January deep freeze in our footprint states, coupled with the relatively large number of fire losses during the year and continued 
increases in non-catastrophe loss severities. The higher catastrophe losses in 2018 included the impact of two hurricanes, 
Hurricane Florence and Hurricane Michael, and severe winter storms including Grayson and Riley that impacted our footprint 
states. 

Quantitative information regarding property losses is as follows:

($ in millions)

For the year ended
December 31,

Non-Catastrophe Property Losses
Impact on Loss
Loss and Loss
and Loss
Expense
Expense Ratio
Incurred

Catastrophe Losses

Loss and Loss
Expense
Incurred

Impact on Loss
and Loss
Expense Ratio

2019
2018

$

149.7
154.3

42.3 pts $
46.8

44.9
51.7

12.7 pts
15.7

Total Impact on
Loss and Loss
Expense Ratio
55.0
62.5

(Favorable)/
Unfavorable
Year-Over-Year
Change

(7.5)
11.1

Standard Personal Lines Segment

($ in thousands)

Insurance Segments Results:

NPW

NPE

Less:

Loss and loss expense incurred

Net underwriting expenses incurred

Underwriting income

Combined Ratios:

Loss and loss expense ratio

Underwriting expense ratio

Combined ratio

2019

2018

2019
vs. 2018

2017

2018
vs. 2017

$

$

304,592

307,739

211,300

88,179

8,260

68.6 %

28.7

97.3

309,277

304,441

206,752

84,925

12,764

67.9

27.9

95.8

(2) % $

1  

2  

4  

(35) % $

0.7 pts

0.8

1.5  

296,775

289,701

189,294

89,303

11,104

4 %

5  

9  

(5)  

15 %

65.4 %

2.5 pts

30.8

96.2

(2.9)

(0.4)  

NPW declined in 2019 compared to 2018, reflecting the impact of a decrease in direct new business as a result of a competitive 
marketplace.  Retention decreased in 2019 compared to 2018, as we continue to achieve renewal pure price increases on our 
personal automobile line of business in excess of loss trends, while the industry has seen softening in rate activity.  Additionally, 
the deteriorating competitive position on our automobile business has led to lower new homeowners business, as we typically 
write policies at the account level, which include both automobile and homeowners coverage.

49

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
($ in millions)

Retention

Renewal pure price increases on NPW

Direct new business premiums

2019

2018

83 %

5.0

40.7

$

84

3.8

51.5

The loss and loss expense ratio increased 0.7 points in 2019 compared to 2018, the primary drivers of which were as follows:

($ in millions)

Non-Catastrophe Property Losses

Catastrophe Losses

For the year ended
December 31,

Loss and Loss
Expense
Incurred

Impact on Loss
and Loss
Expense Ratio

Loss and Loss
Expense
Incurred

Impact on Loss
and Loss
Expense Ratio

Total Impact on
Loss and Loss
Expense Ratio

Unfavorable
Year-Over-Year
Change

2019

2018

$

104.7

105.3

34.0 pts $

34.6

21.1

17.5

6.8 pts

5.7

40.8

40.3

0.5

3.6

($ in millions)

For the year ended December 31,

2019

2018

 (Favorable)/Unfavorable Prior Year Casualty
Reserve Development

Loss and Loss
Expense Incurred

Impact on Loss and
Loss Expense Ratio

Unfavorable/
(Favorable)
Year-Over-Year 
Change

$

6.0

4.5

pts

1.9

1.5

0.4

(1.3)

The unfavorable prior year casualty reserve development in both years primarily related to our personal automobile book of 
business. 

The underwriting expense ratio increased 0.8 points in 2019 compared to 2018, reflecting an increase in profit-based expenses 
to our employees and distribution partners, driven by our strong overall insurance segments' underwriting results.

E&S Lines Segment

($ in thousands)

2019

2018

Insurance Segments Results:

NPW

NPE

Less:

Loss and loss expense incurred

Net underwriting expenses incurred

Underwriting income (loss)

Combined Ratios:

Loss and loss expense ratio

Underwriting expense ratio

Combined ratio

$

$

237,761

239,818

152,335

77,740

9,743

63.5 %

32.4

95.9

229,326

219,566

150,344

69,917

(695)

68.5

31.8

100.3

2019
vs. 2018

2017

2018
vs. 2017

4 % $

9  

215,131

212,827

1  

11  

1,502 % $

147,630

71,479

(6,282)

(5.0) pts

0.6

(4.4)  

69.4 %

33.6

103.0

7 %

3  

2  

(2)  

89 %

(0.9) pts

(1.8)

(2.7)  

Over the past two-year period, we have taken steps to exit certain underperforming classes of E&S Lines business that had 
produced volatile results in the past, while entering into a new distribution relationship in April 2018.  The decision to exit 
certain underperforming classes negatively impacted our NPW growth in 2019, but we expect it to help improve our 
underwriting results.  Renewal pure price increases in E&S Lines averaged 4.0% in 2019, with substantially higher price 
increases in targeted classes.  While the relatively small size of the book could lead to some volatility, improved underwriting, 
pricing, and claim outcomes have kept us on track to achieve our risk-adjusted profitability target for this segment.  

Quantitative information is as follows: 

($ in millions)

Overall renewal price increases

Direct new business premiums

2019

2018

$

4.0 %

96.8

4.7

98.0

50

 
 
 
 
 
 
 
 
 
 
 
 
 
 
The loss and loss expense ratio improvement in 2019 compared to 2018 was primarily attributable to a decrease in property 
losses and lower unfavorable prior year casualty reserve development.  These were partially offset by an increase in current 
year loss costs of 2.3 points.

Quantitative information regarding our property losses and prior year casualty reserve development are as follows: 

($ in millions)

Non-Catastrophe Property Losses

Catastrophe Losses

For the year ended
December 31,

Loss and Loss
Expense
Incurred

Impact on Loss
and Loss
Expense Ratio

Loss and Loss
Expense
Incurred

Impact on Loss
and Loss
Expense Ratio

Total Impact on
Loss and Loss
Expense Ratio

(Favorable)
Year-Over-Year
Change

2019

2018

$

22.2

26.4

9.3 pts $

12.0

5.7

6.2

2.4 pts

2.8

11.7

14.8

(3.1)

(2.7)

($ in millions)

For the year ended December 31,

2019

2018

Unfavorable Prior Year Casualty Reserve
Development

Loss and Loss
Expense Incurred

Impact on Loss and
Loss Expense Ratio

(Favorable)/
Unfavorable
Year-Over-Year
Change

$

2.0

12.0

pts

0.8

5.5

(4.7)

0.8

The unfavorable prior year casualty reserve development for 2019 was relatively minor.  In 2018, we had unfavorable prior 
year casualty reserve development that was driven by higher than expected frequencies and severities in accident years 2015 
and 2016.

The 0.6-point increase in the underwriting expense ratio in 2019 compared to 2018 was primarily due to an increase in profit-
based compensation to our distribution partners. 

Reinsurance
We use reinsurance to protect our capital resources and insure us against losses on property and casualty risks that we 
underwrite.  We use two main reinsurance vehicles:  (i) a reinsurance pooling agreement among our Insurance Subsidiaries 
through which each company agrees to share in premiums and losses based on certain specified percentages; and (ii) 
reinsurance contracts and arrangements with third parties that cover various policies that we issue to our customers.

Reinsurance Pooling Agreement
The primary purposes of the reinsurance pooling agreement among our Insurance Subsidiaries are the following:

• 

Pool or share proportionately the underwriting profit and loss results of property and casualty insurance 
underwriting operations through reinsurance;

• 

Prevent any of our Insurance Subsidiaries from suffering undue loss;

•  Reduce administration expenses; and

• 

Permit all of the Insurance Subsidiaries to obtain a uniform rating from A.M. Best Company ("A.M. Best").

51

 
 
The following illustrates the pooling percentages by Insurance Subsidiary as of December 31, 2019:

Insurance Subsidiary

Selective Insurance Company of America ("SICA")

Selective Way Insurance Company ("SWIC")

Selective Insurance Company of South Carolina ("SICSC")

Selective Insurance Company of the Southeast ("SICSE")

Selective Insurance Company of New York ("SICNY")

Selective Casualty Insurance Company ("SCIC")

Selective Auto Insurance Company of New Jersey ("SAICNJ")

Mesa Underwriters Specialty Insurance Company ("MUSIC")

Selective Insurance Company of New England ("SICNE")

Selective Fire and Casualty Insurance Company ("SFCIC")

Pooling Percentage

32.0%

21.0%

9.0%

7.0%

7.0%

7.0%

6.0%

5.0%

3.0%

3.0%

Reinsurance Treaties and Arrangements
By entering into reinsurance treaties and arrangements, we are able to increase our underwriting capacity and accept larger 
individual risks and a larger aggregation of risks without directly increasing our capital or surplus.  Our reinsurance program 
principally consists of traditional reinsurance.  Under our reinsurance treaties, the reinsurer generally assumes a portion of the 
losses we cede to them in exchange for a portion of the premium.  Amounts not reinsured below an attachment point are known 
as retention.  Reinsurance does not legally discharge us from liability under the terms and limits of our policies, but it does 
make our reinsurer liable to us for the amount of liability we cede to them.  In addition, our reinsurers often rely on their own 
reinsurance programs, or retrocession, as part of managing their exposure to large losses.  Given the relatively small size of the 
global reinsurance community, the inability of our reinsurers to collect on their retrocession program may impair their ability to 
pay us for the amounts we cede to them.  Accordingly, we have direct and indirect counterparty credit risk from our reinsurers.  
We attempt to mitigate this credit risk by:  (i) pursuing relationships with reinsurers rated “A-” or higher by A.M. Best; and/or 
(ii) obtaining collateral to secure reinsurance obligations.  Some of our reinsurance contracts include provisions that permit us 
to terminate or commute the reinsurance treaty if the reinsurer's financial condition or rating deteriorates or otherwise require 
our reinsurers to post collateral.  We monitor the financial condition of our reinsurers and we review the quality of reinsurance 
recoverables and reserves for uncollectible reinsurance.  For additional information regarding our counterparty credit risk with 
our reinsurers, see Note 8. "Reinsurance" in Item 8. "Financial Statements and Supplementary Data." of this Form 10-K.

We have reinsurance contracts that separately cover our property and casualty insurance business.  Our reinsurance protection 
can be segregated into the following key categories:

•  Property Reinsurance - includes our property excess of loss treaties purchased for protection against large 

individual property losses and our property catastrophe treaties purchased to provide protection for the overall 
property portfolio against severe catastrophic events.  Facultative reinsurance is primarily used for property risks 
that are in excess of our treaty capacity.

•  Casualty Reinsurance - purchased to provide protection for both individual large casualty losses and catastrophic 
casualty losses involving multiple claimants or customers.  Facultative reinsurance may  also be used for casualty 
risks that are in excess of our treaty capacity.

• 

Terrorism Reinsurance - in addition to protection built into our property and casualty reinsurance treaties, terrorism 
protection is available as a federal backstop related to terrorism losses as provided under the Terrorism Risk 
Insurance Program Reauthorization Act (“TRIPRA”).  For further information regarding this legislation, see Item 
1A. “Risk Factors.” of this Form 10-K.

•  Flood Reinsurance - as a servicing carrier in the WYO, we receive a fee for writing flood business, for which the 

related premiums and losses are 100% ceded to the federal government.

In addition to the above categories, as part of the acquisition of MUSIC in December 2011, we entered into several reinsurance 
agreements with Montpelier Re Insurance Ltd., which subsequently merged into Endurance Specialty Insurance Ltd in 
December 2015 and purchased by Sompo Holdings Inc. in March 2017.  Together, these agreements provide protection for 
losses on policies written prior to the acquisition and any development on reserves established by MUSIC as of the date of 
acquisition.  The reinsurance recoverables under these treaties are collateralized.

52

 
Property Reinsurance
The property catastrophe treaty, which covers both our standard market and E&S business, was renewed effective January 
2020.  We also renewed the separate catastrophe treaty of $35 million in excess of $5 million that covers events outside of our 
original 22-state footprint, in support of our growing E&S property book and geographic expansion into Arizona, New 
Hampshire, Colorado, Utah, and New Mexico.  Both treaties were renewed with substantially the same terms as the expiring 
treaties.  Overall catastrophe ceded premium for 2020 increased modestly primarily due to increases in expected underlying 
property premium.  On a risk-adjusted basis, the expiring layers saw modest rate increases, in line with market conditions for 
loss-free accounts sharing our geographic footprint.

We seek ways to minimize credit risk inherent in a reinsurance transaction by transacting with highly-rated reinsurance partners 
and purchasing collateralized reinsurance products, particularly for high-severity, low-probability events.  The current 
reinsurance program includes $242 million in collateralized limit, primarily in the top layer of the catastrophe program.  

We continue to assess our property catastrophe exposure aggregations, modeled results, and effects of growth on our property 
portfolio, and strive to manage our exposure to individual large events balanced against the cost of reinsurance protections.

Although we model various catastrophic perils, due to our geographic spread, the risk of hurricane continues to be the most 
significant natural catastrophe peril to which our portfolio is exposed.  Below is a summary of the largest five actual hurricane 
losses that we experienced in the past 25 years:

($ in millions)

Hurricane Name
Superstorm Sandy

Hurricane Irene

Hurricane Hugo

Hurricane Isabel

Hurricane Florence

Actual Gross Loss
125.5 1

44.9

26.4

25.1
15.7 1

Net Loss2

45.6

40.2

3.0

15.7

13.8

Accident
Year

2012

2011

1989

2003

2018

 1This amount represents reported and unreported gross losses estimated as of December 31, 2019.
 2Net loss does not include reinstatement premiums, taxes, or flood claims handling fees.

We use the results of a third-party vendor model and proprietary analysis in our review of exposure to hurricane risk.  The 
third-party vendor model provides a long-term view that closely relates modeled event frequency to historical hurricane 
activity and is adjusted to reflect assumptions for certain un-modeled costs, such as the impact of loss expenses, residual market 
assessments, and automobile-related losses.  We believe that modeled estimates provide a range of potential outcomes and we 
review multiple estimates for purposes of understanding our catastrophic risk.

Occurrence Exceedence Probability

Modeled Losses

($ in thousands)

4.0% (1 in 25 year event)
2.0% (1 in 50 year event)
1.0% (1 in 100 year event)
0.67% (1 in 150 year event)
0.5% (1 in 200 year event)
0.4% (1 in 250 year event)
0.2% (1 in 500 year event)
1Gross losses include secondary uncertainty, demand and storm surge, and assumptions for certain un-modeled costs, such as the impact of loss expenses, 
residual market assessments, and automobile-related losses, which collectively increase our gross losses by approximately 13%.
2Net losses are after-tax losses net of catastrophe reinsurance including reinstatement premiums.
3Equity as of December 31, 2019.

Net 
Losses2
29,276
30,336
35,318
52,087
56,675
103,698
399,605

%

Net Losses 
as a Percent of 
Equity3
1
1
2
2
3
5
18

Gross
Losses1
$173,267
289,049
464,576
643,902
747,583
841,970
1,227,158

Our current catastrophe reinsurance program exhausts at approximately 1 in 217 year return period, or events with 0.5% 
probability, based on a multi-model view of hurricane risk.  Our actual gross and net losses incurred from U.S. landfalling 
hurricanes will vary, perhaps materially, from our estimated modeled losses.

The property excess of loss treaty, which covers both our standard market and E&S business, was renewed on July 1, 2019 with  
the top layer renewed on January 1, 2020.  The major terms of these treaties are consistent with the prior year. 

53

 
The following is a summary of our property reinsurance treaties and arrangements covering our Insurance Subsidiaries:

PROPERTY REINSURANCE ON INSURANCE PRODUCTS

Treaty Name

Reinsurance Coverage

Terrorism Coverage

Property Catastrophe 
Excess of Loss
(covers all insurance 
operations)

Property Excess of Loss
(covers all insurance 
operations)

$735 million above $40 million retention treaty that responds 
on per occurrence basis in four layers:

- 82% of losses in excess of $40 million up to 
      $100 million;
-  97% of losses in excess of $100 million up to 
      $225 million;
-  97% of losses in excess of $225 million up to 
      $475 million; and
-  90% of losses in excess of $475 million up 
      to $775 million.

-  The treaty provides one reinstatement in each of the first 
three layers and no reinstatement in the fourth layer.  The 
annual aggregate limit is $1.1 billion, net of the Insurance 
Subsidiaries' co-participation. 

In addition, our $35 million above $5 million retention treaty 
that responds on per occurrence basis covers 85% of losses 
outside of our standard lines original 22-state footprint and 
has an annual aggregate limit of $30 million, net of the 
Insurance Subsidiaries' co-participation.  This layer was 
purchased primarily to protect the growth of our E&S  
property book but also provides coverage for our Standard 
Lines expansion states. 

$58 million above $2 million retention covering 100% in 
three layers. Losses other than TRIPRA certified losses are 
subject to the following reinstatements and annual aggregate 
limits:

- $8 million in excess of $2 million layer 
      provides unlimited reinstatements;

- $30 million in excess of $10 million layer 
       provides three reinstatements, $120 million in 
       aggregate limits; and
- $20 million in excess of $40 million layer 
     provides three reinstatements, $80 million in aggregate  
     limits.

All nuclear, biological, chemical, and radioactive ("NBCR") 
losses are excluded regardless of whether or not they are 
certified under TRIPRA.  Non-NBCR losses are covered to 
the same extent as non-terrorism losses.  Please see Item 1A. 
“Risk Factors.” of this Form 10-K for discussion regarding 
TRIPRA.

All NBCR losses are excluded regardless of whether or not 
they are certified under TRIPRA.  For non-NBCR losses, the 
treaty distinguishes between acts committed on behalf of 
foreign persons or foreign interests ("Foreign Terrorism") and 
those that are not.  The treaty provides annual aggregate limits 
for Foreign Terrorism (other than NBCR) acts of $24 million 
for the first layer and $60 million for the second layer and for 
the third layer $40 million. Non-foreign terrorism losses 
(other than NBCR) are covered to the same extent as non-
terrorism losses.

Flood

100% reinsurance by the federal government’s WYO.

None

54

 
Casualty Reinsurance
The casualty excess of loss treaty, which covers both our standard market and E&S Lines business, was renewed on July 1, 
2019 and is effective through June 30, 2020, with substantially the same terms as the expiring treaty. 

The following is a summary of our casualty reinsurance treaties and arrangements covering our Insurance Subsidiaries:

CASUALTY REINSURANCE ON INSURANCE PRODUCTS

Treaty Name

Reinsurance Coverage

Terrorism Coverage

Casualty Excess of Loss
(covers all insurance 
operations)

There are six layers covering 100% of $88 million in excess 
of $2 million. Losses other than terrorism losses are subject to 
the following:

All NBCR losses are excluded.  All other losses stemming
from the acts of terrorism are subject to the following:

- $3 million in excess of $2 million layer 
      provides 27 reinstatements, $84 million annual aggregate
       limit; 
- $7 million in excess of $5 million layer 
      provides five reinstatements, $42 million annual aggregate
       limit; 
- $9 million in excess of $12 million layer 
      provides three reinstatements; $36 million annual
      aggregate limit; 

- $9 million in excess of $21 million layer 
      provides one reinstatement, $18 million annual aggregate
      limit; 

- $20 million in excess of $30 million layer 
      provides one reinstatement, $40 million annual aggregate
      limit; and 

- $40 million in excess of $50 million layer 
      provides one reinstatement, $80 million annual aggregate
      limit. 

As part of the acquisition of MUSIC, we entered into several 
reinsurance agreements that together provide protection for 
losses on policies written prior to the acquisition and any 
development on reserves established by MUSIC as of the date 
of acquisition.  The reinsurance recoverables under these 
treaties are 100% collateralized.  Montpelier Re was acquired 
by Endurance Specialty on December 29, 2015.  On March 
28, 2017, Endurance Specialty was acquired by SOMPO 
Holdings, Inc.

- $3 million in excess of $2 million layer with
      $15 million net annual terrorism aggregate limit;

- $7 million in excess of $5 million layer with
      $28 million net annual terrorism aggregate limit;

- $9 million in excess of $12 million layer with
      $27 million net annual terrorism aggregate limit;

- $9 million in excess of $21 million layer with
      $18 million net annual terrorism aggregate limit;

- $20 million in excess of $30 million layer with
      $40 million net annual terrorism aggregate limit; and

- $40 million in excess of $50 million layer with
      $80 million net annual terrorism aggregate limit.

Provides full terrorism coverage including NBCR.

Endurance Specialty 
Quota Share and Loss 
Development Cover
(covers E&S Lines)

We have other reinsurance treaties, such as our (i) Surety and Fidelity Excess of Loss Reinsurance Treaty, (ii) National Workers 
Compensation Reinsurance Pool Quota Share, which covers business assumed from the involuntary workers compensation 
pool, (iii) Equipment Breakdown Coverage Reinsurance Treaty, (iv) Multi-line Quota Share, which covers additional personal 
lines coverages, and (iv) Cyber Liability Quota Share, which covers our CyCurity® product. 

We regularly evaluate our overall reinsurance program and try to develop effective ways to manage the transfer of risk.  Our 
analysis is based on a comprehensive process that includes periodic analysis of modeling results, review of our own loss 
experience, aggregation of exposures, exposure growth, diversification of risks, limits written, projected reinsurance costs, 
financial strength of reinsurers, and projected impact on earnings, equity, and statutory surplus.  We strive to balance 
considerations of reinsurer credit quality, price, terms, and our appetite for retaining a certain level of risk.

Investments Segment
The primary objective of the investment portfolio is to maximize after-tax net investment income and the overall total return of 
the portfolio, while maintaining a high credit quality core fixed income securities portfolio and managing our duration risk 
profile.  The effective duration of the fixed income securities portfolio, including short-term investments, was 3.6 years as of 
December 31, 2019, compared to the Insurance Subsidiaries’ liability duration of approximately 3.6 years.  The effective 
duration of the fixed income securities portfolio, including short-term investments, is monitored and managed to maximize 
yield while managing interest rate risk at an acceptable level.  We maintain a well-diversified portfolio across sectors, with 
credit quality and maturities that provide ample liquidity.  Purchases and sales are made with the intent of maximizing 
investment returns in the current market environment while balancing capital preservation.  Over time, we may seek to increase 
or decrease the duration and overall credit quality of the portfolio based on market conditions. 

Our investment philosophy includes certain return and risk objectives for the fixed income, equity, and other investment 
portfolios.  After-tax yield and income generation are key drivers to our investment strategy, which we believe will be obtained 
through active management of the portfolio.

55

       
       
       
       
       
Total Invested Assets

($ in thousands)

Total invested assets

$

Invested assets per dollar of stockholders' equity
Unrealized gain – before tax1
Unrealized gain – after tax1
1Includes unrealized gain on fixed income securities and equity securities.

2019

2018

Change

6,688,654

3.05

216,564

171,085

5,960,651

3.33

11,916

9,414

12%

(8.4)

1,717

1,717

The 12% increase in invested assets at December 31, 2019 compared to December 31, 2018 was driven by (i) operating cash 
flow that was 18% of NPW; (ii) pre-tax net unrealized gains in our fixed income and equity securities portfolios of $205 
million, due to a reduction in interest rates and tightening corporate credit spreads; and (iii) net proceeds of $106 million from 
the issuance of our 5.375% Senior Notes.  Despite the 12% growth in invested assets in 2019, our GAAP equity increased by 
22% in 2019 due to strong profitability and the after-tax impact of net unrealized gains in our fixed income securities portfolio, 
which led to the reduction in invested assets per dollar of stockholders' equity to $3.05 at December 31, 2019 from $3.33 at 
December 31, 2018.

At December 31, 2019, our fixed income securities and short-term investment portfolio represented 96% of our total invested 
assets, compared to 95% at December 31, 2018.  These portfolios maintained a weighted average credit rating of "AA-" as of 
both December 31, 2019 and 2018, with 97% and 98% of the securities within the portfolio being investment grade quality, 
respectively.  The sector composition and credit quality of our major asset categories within our fixed income securities 
portfolio did not significantly change from December 31, 2018.  Additionally, as of December 31, 2019, approximately 19% of 
our fixed income securities portfolio was comprised of investment securities that have a non-fixed base interest rate.  Included 
in this 19% is a 12% allocation to floating rate securities that are primarily tied to the U.S. dollar-denominated London 
Interbank Offered Rate ("LIBOR").

For further details on the composition, credit quality, and the various risks to which our portfolio is subject, see Item 7A. 
“Quantitative and Qualitative Disclosures About Market Risk.” of this Form 10-K.

Net Investment Income
The components of net investment income earned were as follows: 

($ in thousands)

Fixed income securities

Equity securities

Short-term investments

Other investments

Investment expenses

Net investment income earned – before tax

Net investment income tax expense

Net investment income earned – after tax

$

181,161

Effective tax rate

Annual after-tax yield on fixed income securities

Annual after-tax yield on investment portfolio

18.6%

2.9

2.9

2019

2018

2019
vs. 2018

2017

2018
vs. 2017

$

203,255

178,104

14 %

153,230

16 %

6,996

6,653

18,778

(13,139)

222,543

41,382

7,764

3,472

17,799

(11,803)

195,336

34,855

160,481

17.8

2.8

2.8

(10)

92

6

(11)

14

19

13

0.8 pts

0.1

0.1

6,442

1,526

12,871

(12,187)

161,882

43,362

118,520

26.8

2.2

2.1

21

128

38

3

21

(20)

35

(9.0) pts

0.6

0.7

The increase in pre-tax net investment income of $27.2 million in 2019 compared to 2018, was driven primarily by: (i) cash 
flow from operations that was 18% of NPW; (ii) $106 million of net proceeds from our 5.375% Senior Notes issuance on 
March 1, 2019; and (iii) active portfolio management.

56

 
Realized and Unrealized Gains and Losses
Our general philosophy for sales of securities is to reduce our exposure to securities and sectors based on economic evaluations
and when the fundamentals for that security or sector have deteriorated, or to opportunistically trade out of securities to other
securities with better economic return characteristics.  Net realized and unrealized  gains and losses for the indicated periods 
were as follows:

($ in thousands)
Net realized gains (losses), excluding OTTI
Unrealized losses recognized in income on equity securities
OTTI charges
Total net realized and unrealized gains (losses)

2019

2018

2017

$

$

26,715
(8,649)
(3,644)
14,422

(18,975)
(29,369)
(6,579)
(54,923)

11,204
—
(4,845)
6,359

The $69.3 million improvement in net realized and unrealized gains in 2019 compared to 2018 was primarily driven by the 
sales of securities within our investment portfolio in 2019.  In 2019, we sold a significant portion of our public equity 
securities, generating $24.8 million of realized gains, compared to sales of certain fixed income securities in 2018 that resulted 
in losses.

For additional information regarding our realized gains and losses, as well as our OTTI methodology, see Note 2. “Summary of 
Significant Accounting Policies”  and Note 5. "Investments" in Item 8. “Financial Statements and Supplementary Data.” of this 
Form 10-K. 

Federal Income Taxes
The following table provides information regarding federal income taxes.

($ in millions)

Federal income tax expense
Exclude: Tax Reform impact 1

Federal income tax expense, excluding Tax Reform impact

Statutory Tax Rate

Effective tax rate

Effective tax rate without Tax Reform impact

2019

2018

2017

$

64.8

—

64.8

21.0%

19.3%

19.3

32.8

—

32.8

21.0

15.5

15.5

93.1

20.2

72.9

35.0

35.6

27.8

1Represents the deferred tax write off that was recognized in 2017 in relation to Tax Reform. 

On December 22, 2017, Tax Reform was signed into law, which among other provisions, has reduced our statutory corporate 
tax rate from 35% to 21% beginning with our 2018 tax year.  We revalued our deferred tax inventory as of December 31, 2017, 
which resulted in a $20.2 million charge to federal income tax expense as our net deferred tax assets have become less valuable 
given the decrease in the tax rate.    

In general, our effective tax rate differs from the statutory tax rate primarily because of tax-advantaged interest and dividend 
income, excess tax benefits on our stock-based compensation awards, and executive compensation.  Additionally, in 2018 we 
recognized tax rate benefits of approximately $3.8 million driven by capital losses that were carried back to prior tax years that 
were taxed at the 35% statutory tax rate.  See Note 13. “Federal Income Taxes” in Item 8. “Financial Statements and 
Supplementary Data.” of this Form 10-K for further information regarding the following:  (i) the implementation of Tax 
Reform; (ii) a reconciliation of our effective tax rate to the statutory rate of 21%; and (iii) details regarding our net deferred tax 
assets.

Financial Condition, Liquidity, and Capital Resources
Capital resources and liquidity reflect our ability to generate cash flows from business operations, borrow funds at competitive 
rates, and raise new capital to meet operating and growth needs.

Liquidity
We manage liquidity with a focus on generating sufficient cash flows to meet the short-term and long-term cash requirements 
of our business operations.  We maintain liquidity at the parent primarily through (i) short-term investments that are generally 
maintained in “AAA” rated money market funds approved by the National Association of Insurance Commissioners (“NAIC”), 
(ii) high-quality, highly-liquid government and corporate fixed income securities; and (iii) a cash balance.  In the aggregate, 
cash and investments at the Parent amounted to $278 million at December 31, 2019 and $146 million at December 31, 2018.  

57

 
 
The increase in 2019 was primarily due to the $106 million in net proceeds from our 5.375% Senior Notes offering on March 1, 
2019, and increased dividends from our Insurance Subsidiaries.

The level of liquidity at the Parent may fluctuate based on various factors, including the amount and availability of dividends 
from our Insurance Subsidiaries, investment income, expenses, other liquidity needs of the Parent, and asset allocation 
investment decisions.  Our target is to maintain liquidity at the Parent of at least two years its expected annual needs, which is 
currently estimated at approximately $160 million. 

Sources of Liquidity
Sources of cash for the Parent have historically consisted of dividends from the Insurance Subsidiaries, the investment portfolio 
discussed above, borrowings under lines of credit and loan agreements with certain Insurance Subsidiaries, and the issuance of 
equity and debt securities.  We continue to monitor these sources, giving consideration to our long-term liquidity and capital 
preservation strategies.

Insurance Subsidiary Dividends
The Insurance Subsidiaries paid $110 million in dividends to the Parent in 2019.  As of December 31, 2019, our allowable 
ordinary maximum dividend is $267 million for 2020.  Any dividends to the Parent are subject to the approval and/or review of 
the insurance regulators in the respective Insurance Subsidiaries' domiciliary states and are generally payable only from earned 
surplus as reported in the statutory annual statements of those subsidiaries as of the preceding December 31.  Although past 
dividends have historically been met with regulatory approval, there is no assurance that future dividends that may be declared 
will be approved.  

In addition to regulatory restrictions on the availability of dividends that our Insurance Subsidiaries can pay to the Parent, the 
maximum amount of dividends the Parent can pay our shareholders is limited by certain New Jersey corporate law provisions 
that limit dividends if either:  (i) the Parent would be unable to pay its debts as they became due in the usual course of business; 
or (ii) the Parent’s total assets would be less than its total liabilities.  The Parent’s ability to pay dividends to shareholders also 
are impacted by covenants in its Credit Agreement (the "Line of Credit") that obligate it, among other things, to maintain a 
minimum consolidated net worth and maximum ratio of consolidated debt to total capitalization.

For additional information regarding dividend restrictions, refer to Note 20. “Statutory Financial Information, Capital 
Requirements, and Restrictions on Dividends and Transfers of Funds” in Item 8. “Financial Statements and Supplementary 
Data.” of this Form 10-K and for additional details regarding financial covenants in the Line of Credit, see Note 10. 
“Indebtedness” in Item 8. "Financial Statements and Supplementary Data." of this Form 10-K.

The Insurance Subsidiaries generate liquidity through insurance float, which is created by collecting premiums and earning 
investment income before claims are paid.  The period of the float can extend over many years.  Our investment portfolio 
consists of maturity dates that continually provide a source of cash flow for claims payments in the ordinary course of business.  
As protection for the capital resources at the Insurance Subsidiaries, we purchase reinsurance coverage for any significantly 
large claims or catastrophes that may occur during the year.

Line of Credit
On December 20, 2019, the Parent entered into a Line of Credit among the Parent, the lenders named therein (the “Lenders”), 
and the Bank of Montreal, Chicago Branch, as Administrative Agent.  Under the Line of Credit, the Lenders have agreed to 
provide the Parent with a $50 million revolving credit facility, which can be increased to $125 million with the consent of the 
Lenders.  The Line of Credit will mature on December 20, 2022 and has an interest rate, which varies and is based on, among 
other factors, the Parent’s debt ratings.  This agreement  replaced a prior credit agreement that the Parent terminated in 
conjunction with entering into the Line of Credit.

For additional information regarding the Line of Credit and the representations, warranties, and covenants contained in such 
agreement, and the prior credit agreement, refer to Note 10. “Indebtedness” in Item 8. “Financial Statements and 
Supplementary Data.” of this Form 10-K.

58

Several of our Insurance Subsidiaries are members of certain branches of the Federal Home Loan Bank ("FHLB"), which 
provides those subsidiaries with additional access to short-term and/or long-term liquidity.  Membership is as follows:

Branch

Insurance Subsidiary Member

Federal Home Loan Bank of Indianapolis ("FHLBI")

Federal Home Loan Bank of New York ("FHLBNY")

SICSC1
SICSE1

SICA

SICNY

1These subsidiaries are jointly referred to as the "Indiana Subsidiaries" as they are domiciled in Indiana.

The Line of Credit permits aggregate borrowings from the FHLBI and the FHLBNY up to 10% of the respective member 
company’s admitted assets for the previous year.  Additionally, as SICNY is domiciled in New York, this company's borrowings 
from the FHLBNY are limited to the lower of 5% of admitted assets for the most recently completed fiscal quarter or 10% of 
admitted assets for the previous year end.  

All borrowings from both the FHLBI and the FHLBNY are required to be secured by investments pledged as collateral.  For 
additional information regarding collateral outstanding, refer to Note 5. "Investments" in Item 8. "Financial Statements and 
Supplementary Data." of this Form 10-K.

The following table provides information on the remaining capacity for FHLB borrowings based on these restrictions, as well 
as the amount of additional FHLB stock that would need to be purchased to allow these member companies to borrow their 
remaining capacity: 

($ in millions)

As of December 31, 2019

SICSC

SICSE

SICA

SICNY

Total

Admitted
Assets

Borrowing
Limitation

Amount
Borrowed

Remaining
Capacity

Additional
FHLB Stock
Requirements

$

723.4

$

571.0

2,696.3

494.5

$

72.3

57.1

269.6

24.7

423.7

32.0

28.0

50.0

—

110.0

40.3

29.1

219.6

24.7

313.7

1.7

1.3

9.9

1.1

14.0

Intercompany Loan Agreements
The Parent has lending agreements with the Indiana Subsidiaries that have been approved by the Indiana Department of 
Insurance, which provide additional liquidity to the Parent.  Similar to the Line of Credit agreement, these lending agreements 
limit borrowings by the Parent from the Indiana Subsidiaries to 10% of the admitted assets of the respective Indiana Subsidiary.  
The following table provides information on the Parent’s borrowings and remaining borrowing capacity from the Indiana 
Subsidiaries:

($ in millions)

As of December 31, 2019

SICSC

SICSE

Total

Admitted 
Assets
as of 
December 31, 
2019

Borrowing
Limitation

Amount
Borrowed

Remaining
Capacity

$

723.4

571.0

$

$

72.3

57.1

129.4

24.0

16.0

40.0

48.3

41.1

89.4

Short-term Borrowings
There were no balances outstanding under the Line of Credit at December 31, 2019 or at any time during 2019, or the prior 
credit agreement at any time during 2019.  During 2019, SICA borrowed an aggregate of $65 million from the FHLBNY, which 
was subject to the borrowing limitations outlined above.  This amount has already matured and been repaid.  

For additional information regarding other borrowings, see Note 10. "Indebtedness" in Item 8. "Financial Statements and 
Supplementary Data." of this Form 10-K.

Capital Market Activities
In the first quarter of 2019, the Parent issued $300 million of 5.375% Senior Notes at a discount of $5.9 million which, when
coupled with debt issuance costs of approximately $3.3 million, resulted in net proceeds from the offering of $290.8 million.

59

The Parent used a portion of the proceeds to fully redeem the then outstanding $185 million aggregate principal amount of its
5.875% Senior Notes, with the remaining $106 million being used for general corporate purposes.  For additional information
on these transactions, refer to Note 10. “Indebtedness” in Item 8. “Financial Statements and Supplementary Data.” of this Form 
10-K.  The Parent had no other private or public issuances of stock or debt instruments during 2019.

Uses of Liquidity
The liquidity generated from the sources discussed above is used, among other things, to pay dividends to our shareholders.  
Dividends on shares of the Parent's common stock are declared and paid at the discretion of the Board of Directors based on 
our operating results, financial condition, capital requirements, contractual restrictions, and other relevant factors.  In October 
2019, our Board of Directors approved an 15% increase in the quarterly cash dividend, to $0.23 from $0.20 per share.

Our ability to meet our interest and principal repayment obligations on our debt, as well as our ability to continue to pay 
dividends to our stockholders, is dependent on liquidity at the Parent coupled with the ability of the Insurance Subsidiaries to 
pay dividends, if necessary, and/or the availability of other sources of liquidity to the Parent.  Our next two principal 
repayments, each in the amount of $25 million, are due in 2021, with the next following principal payment due in 2026. 

Restrictions on the ability of the Insurance Subsidiaries to declare and pay dividends, without alternative liquidity options, 
could materially affect our ability to service debt and pay dividends on common stock.

Capital Resources
Capital resources provide protection for policyholders, furnish the financial strength to support the business of underwriting 
insurance risks, and facilitate continued business growth.  At December 31, 2019, we had GAAP stockholders’ equity of $2.2 
billion, of which $169 million was the result of an increase in unrealized gains on our fixed income portfolio primarily 
associated with lower interest rates.  Statutory surplus was $1.9 billion at December 31, 2019.  With total debt of $550.6 
million, our debt-to-capital ratio was approximately 20.1% at December 31, 2019. 

Our cash requirements include, but are not limited to, principal and interest payments on various notes payable, dividends to 
stockholders, payment of claims, payment of commitments under limited partnership agreements and capital expenditures, as 
well as other operating expenses, which include commissions to our distribution partners, labor costs, premium taxes, general 
and administrative expenses, and income taxes.  For further details regarding our cash requirements, refer to the section below 
entitled, “Contractual Obligations, Contingent Liabilities, and Commitments.”

We continually monitor our cash requirements and the amount of capital resources that we maintain at the holding company 
and operating subsidiary levels.  As part of our long-term capital strategy, we strive to maintain capital metrics, relative to the 
macroeconomic environment, that support our targeted financial strength.  Based on our analysis and market conditions, we 
may take a variety of actions, including, but not limited to, contributing capital to the Insurance Subsidiaries, issuing additional 
debt and/or equity securities, repurchasing shares of the Parent’s common stock, and increasing stockholders’ dividends.

Our capital management strategy is intended to protect the interests of the policyholders of the Insurance Subsidiaries and our 
stockholders, while enhancing our financial strength and underwriting capacity.

Book value per share increased to $36.91 as of December 31, 2019, from $30.40 as of December 31, 2018, primarily due to 
$4.53 in net income per share and $2.83 in unrealized gains on our fixed income securities portfolio, which was partially offset 
by $0.83 in dividends to our shareholders.  

Off-Balance Sheet Arrangements
At December 31, 2019 and December 31, 2018, we did not have any material relationships with unconsolidated entities or 
financial partnerships, such entities often referred to as structured finance or special purpose entities, which would have been 
established for the purpose of facilitating off-balance sheet arrangements or for other contractually narrow or limited purposes. 
As such, we are not exposed to any material financing, liquidity, market, or credit risk that could arise if we had engaged in 
such relationships.

Contractual Obligations, Contingent Liabilities, and Commitments
Our contractual obligations include required payments under finance and operating leases, debt obligations, and reserves for 
loss and loss expenses.  As discussed in the “Reserves for Loss and Loss Expense” section in the "Critical Accounting Policies 
and Estimates" section of this MD&A, we maintain case reserves and estimates of reserves for loss and loss expense IBNR, in 
accordance with industry practice.  Using generally accepted actuarial reserving techniques, we project our estimate of ultimate 
loss and loss expense at each reporting date. 

60

 
 
 
 
Given that the loss and loss expense reserves are estimates, as described in detail under the “Critical Accounting Policies and 
Estimates” section of this MD&A, the payment of actual loss and loss expense is generally not fixed as to amount or timing.  
Due to this uncertainty, financial accounting standards prohibit us from discounting these reserves to their present value.  
Additionally, estimated losses as of the financial statement date do not consider the impact of estimated losses from future 
business.  Therefore, the projected settlement of the reserves for net loss and loss expense will differ, perhaps significantly, 
from actual future payments.

The projected paid amounts in the table below by year are estimates based on past experience, adjusted for the effects of current 
developments and anticipated trends, and include considerable judgment.  There is no precise method for evaluating the impact 
of any specific factor on the projected timing of when loss and loss expense reserves will be paid and as a result, the timing and 
amounts of the actual payments will be affected by many factors.  Care must be taken to avoid misinterpretation by those 
unfamiliar with this information or familiar with other data commonly reported by the insurance industry.

Our future cash payments associated with contractual obligations pursuant to operating and finance leases, debt, interest on 
debt obligations, and loss and loss expense as of December 31, 2019 are summarized below:  

Contractual Obligations

($ in millions)

Operating leases
Finance leases
Notes payable
Interest on debt obligations
Subtotal

Gross loss and loss expense payments
Ceded loss and loss expense payments
Net loss and loss expense payments

Payment Due by Period

Total

Less than
1 year

1-3
years

3-5
years

More than
5 years

$

34.0
0.8
560.0
651.5
1,246.3

4,067.2
(544.2)
3,523.0

8.3
0.5
—
29.1
37.9

1,084.5
(143.6)
940.9

10.8
0.3
50.0
57.1
118.2

1,298.6
(129.8)
1,168.8

6.2
—
—
56.6
62.8

619.8
(70.1)
549.7

612.5

8.7
—
510.0
508.7
1,027.4

1,064.3
(200.7)
863.6

1,891.0

Total

$

4,769.3

978.8

1,287.0

For additional information regarding: (i) cross-default provisions associated with certain of our notes payable in the table 
above; or (ii) our Line of Credit, see Note 10. "Indebtedness" in Item 8. "Financial Statements and Supplementary Data." in this 
Form 10-K.

In addition to the above, at December 31, 2019, we had certain contractual obligations that may require us to invest additional 
amounts into our investment portfolio, which are as follows:

($ in millions)

Alternative and other investments

Non-publicly traded collateralized loan obligations in our fixed income securities portfolio

Non-publicly traded common stock within our equity portfolio

Commercial mortgage loans

Privately-placed corporate securities

Total

Amount of Obligation

Year of Expiration of
Obligation

$

$

219.2

35.4

3.9

10.0

15.0

283.5

2036

2030

2023

Less than 1 year

Less than 1 year

There is no certainty that any such additional investment will be required.  We expect to have the capacity to repay or refinance 
these obligations as they come due.

We have issued no material guarantees on behalf of others and have no trading activities involving non-exchange traded 
contracts accounted for at fair value.  We have no material transactions with related parties other than those disclosed in Note 
16. “Related Party Transactions” included in Item 8. “Financial Statements and Supplementary Data.” of this Form 10-K.

Item 7A. Quantitative and Qualitative Disclosures About Market Risk.

Market Risk
The fair value of our assets and liabilities are subject to market risk, primarily interest rate, credit risk, equity price risk, and 
liquidity risk related to our investment portfolio, as well as fluctuations in the value of our alternative investment portfolio.  The 
allocation of our portfolio was 91% fixed income securities, 1% equity securities, 4% short-term investments, and 4% other 

61

 
 
 
 
investments as of December 31, 2019.  We do not directly hold derivatives, commodities, or other investments denominated in 
foreign currency.  We have minimal foreign currency fluctuation risk within our alternative investment portfolio.  For a 
discussion of our investment objective and philosophy, see the "Investments Segment" section of Item 7. "Management's 
Discussion and Analysis of Financial Condition and Results of Operations." of this Form 10-K.

We manage our investment portfolio to mitigate risks associated with various financial market scenarios.  We will, however, 
take prudent risk to enhance our overall long-term results while managing a conservative, well-diversified investment portfolio 
to support our underwriting activities.

Interest Rate Risk

Investment Portfolio
We invest in interest rate-sensitive securities, mainly fixed income securities.  Our fixed income securities portfolio is 
comprised of primarily investment grade (investments receiving S&P or an equivalent rating of BBB- or above) corporate 
securities, U.S. government and agency securities, municipal obligations, collateralized loan obligations ("CLO") and other 
asset-backed securities ("ABS"), and mortgage-backed securities ("MBS").  As of December 31, 2019, approximately 19% of 
our fixed income securities portfolio was comprised of investment securities that have a non-fixed base interest rate.  Included 
in this 19% is a 12% allocation to floating rate securities where the base rate is primarily tied to the U.S. dollar-denominated 
London Interbank Offered Rate ("LIBOR").  Our strategy to manage interest rate risk is to purchase intermediate-term fixed 
income investments that are attractively priced in relation to perceived credit risks. 

Our exposure to interest rate risk relates primarily to the market price and cash flow variability associated with changes in 
interest rates.  As our fixed income securities portfolio contains interest rate-sensitive instruments, it may be adversely affected 
by changes in interest rates resulting from governmental monetary policies, domestic and international economic and political 
conditions, and other factors beyond our control.  A rise in interest rates will decrease the fair value of our existing fixed 
income investments and a decline in interest rates will result in an increase in the fair value of our existing fixed income 
investments.  However, new and reinvested money used to purchase fixed income securities would benefit from rising interest 
rates and would be negatively impacted by falling interest rates.  

We seek to mitigate our interest rate risk associated with holding fixed income investments by monitoring and managing the 
effective duration of our portfolio to maximize yield while managing interest rate risk at an acceptable level.  The effective 
duration of the fixed income securities portfolio, including short term investments, at both December 31, 2019 and December 
31, 2018 was 3.6 years, which is within our historical range.  The Insurance Subsidiaries’ liability duration was approximately 
3.6 years at December 31, 2019.  

We use an interest rate sensitivity analysis to measure the potential loss or gain in future earnings, fair values, or cash flows of 
market sensitive fixed income securities.  The sensitivity analysis hypothetically assumes an instant parallel 200 basis point 
shift in interest rates up and down in 100 basis point increments from the date of the Financial Statements.  We use fair values 
to measure the potential loss.  This analysis is not intended to provide a precise forecast of the effect of changes in market 
interest rates and equity prices on our income or stockholders’ equity.  Further, the calculations do not take into account:  (i) any 
actions we may take in response to market fluctuations; and (ii) changes to credit spreads, liquidity spreads, and other risk 
factors that may also impact the value of the fixed income securities portfolio.

The following table presents the sensitivity analysis of interest rate risk as of December 31, 2019: 

($ in thousands)

Fixed income securities

2019 Interest Rate Shift in Basis Points

-200

-100

0

100

200

Fair value of fixed income securities portfolio

$

6,527,669

6,333,983

6,117,595

5,900,088

5,682,254

Fair value change

Fair value change from base (%)

410,074

216,388

6.7%

3.5%

(217,507)

(435,341)

(3.6)%

(7.1)%

Pension and Post-Retirement Benefit Plan Obligation
Our pension and post-retirement benefit obligations and related costs are calculated using actuarial methods within the 
framework of U.S. GAAP.  The discount rate assumption is an important element of expense and liability measurement.  
Changes in the discount rate assumption could materially impact our pension and post-retirement life valuation in the future.  

62

 
 
 
 
 
 
 
 
 
 
 
 
 
For additional information regarding our discount rate selection, refer to Note 14. "Retirement Plans" in Item 8. “Financial 
Statements and Supplementary Data.” of this Form 10-K.

Credit Risk
Our most significant credit risk is within our fixed income securities portfolio, which had an overall credit quality of “AA-” as 
of both December 31, 2019 and December 31, 2018.  Exposure to non-investment grade bonds represented approximately 4% 
and 2% of the total fixed income securities portfolio at December 31, 2019 and December 31, 2018, respectively.  The 
following table summarizes the fair value, carry value, net unrealized/unrecognized gain (loss) balances, and the weighted 
average credit qualities of our fixed income securities at December 31, 2019 and December 31, 2018:

December 31, 2019

($ in millions)

U.S. government obligations

Foreign government obligations

Obligations of states and political subdivisions

Corporate securities

CLO and Other ABS

Commercial mortgage-backed securities ("CMBS")

Residential mortgage-backed securities ("RMBS")

Total fixed income portfolio

December 31, 2018

($ in millions)

U.S. government obligations

Foreign government obligations

Obligations of states and political subdivisions

Corporate securities

CLO and Other ABS

CMBS

RMBS

  Total fixed income portfolio

Fair
Value

Carry
Value

Unrealized/
Unrecognized
Gain (Loss)

Weighted 
Average
Credit
Quality

116.2

18.5

1,235.0

1,964.6

793.0

538.3

1,452.0
6,117.6

116.2

18.5

1,234.7

1,963.7

793.0

538.3

1,452.0
6,116.4

3.5

0.5

62.2

81.5

2.5

23.6

43.0
216.8

AAA

BBB+

AA-

BBB+

AA-

AA+

AAA
AA-

Fair
Value

Carry
Value

Unrealized/
Unrecognized
Gain (Loss)

Weighted 
Average
Credit
Quality

121.3

23.1

1,156.4

1,637.8

717.4

527.1

1,128.3

5,311.4

121.3

23.1

1,156.0

1,637.0

717.4

527.1

1,128.3

5,310.2

1.2

(0.1)

17.4

(21.7)

(2.8)

(0.3)

9.9

3.6

AAA

A

AA-

BBB+

AA

AA+

AAA

AA-

$

$

$

$

63

 
 
 
 
State and Municipal Obligations
The following table details the top 10 state exposures of the municipal bond portion of our fixed income securities portfolio at 
December 31, 2019:

% of Total

Weighted Average
Credit Quality

State Exposures of Municipal Bonds

General Obligation

($ in thousands)

New York

California
Texas1

New Jersey

Washington

Florida

Pennsylvania

Massachusetts

Arizona

Colorado

Other

Pre-refunded/escrowed to maturity bonds

Total

State & Local

13,777

39,702

49,788

—

20,679

3,175

—

892

5,545

4,769

112,428

250,755

30,276

281,031

$

$

Special
Revenue

139,403

83,882

42,212

67,872

31,324

46,372

49,064

46,693

32,783

30,946

Fair
Value

153,180

123,584

92,000

67,872

52,003

49,547

49,064

47,585

38,328

35,715

328,584

899,135

54,845

441,012

1,149,890

85,121

13%

10%

7%

5%

4%

4%

4%

4%

3%

3%

36%

93%

7%

953,980

1,235,011

100%

AA-

AA-

AA

A

AA

AA-

AA-

AA

AA

A+

AA-

AA-

AAA

AA-

% of Total Municipal Portfolio
23%
1Of the $49.8 million in state and local Texas general obligation bonds, $19 million represents investments in Texas Permanent School Fund bonds, which are 
considered to have lower risk as a result of the bond guarantee programs that support these bonds. 

100%

77%

Special revenue fixed income securities of municipalities (referred to as “special revenue bonds”) generally do not have the 
“full faith and credit” backing of the municipal or state governments, as do general obligation bonds, but special revenue bonds 
have a dedicated revenue stream for repayment.  For our special revenue bonds, 70% of the dedicated revenue stream is 
comprised of the following:  (i) essential services (55%), which is comprised of transportation, water and sewer, and electric; 
and (ii) education (15%), which includes school districts and higher education, including state-wide university systems.  As 
such, we believe our special revenue bond portfolio is appropriate for the current environment.

Corporate Securities
For investment-grade corporate bonds, we address the risk of an individual issuer's default by maintaining a diverse portfolio of 
holdings.  The primary risk related to non-investment grade corporate bonds is credit risk.  A weak financial profile can lead to 
rating downgrades from the credit rating agencies, which can put further downward pressure on bond prices.  Valuations on 
these bonds are related more directly to underlying operating performance than to general interest rates.  Our holdings of non-
investment grade corporate bonds, which typically exhibit weaker credit profiles and are subject to more risk of credit loss, 
represent 3% of our overall investment portfolio.

The tables below provide details on our corporate bond holdings at December 31, 2019 and December 31, 2018:

December 31, 2019

($ in millions)

Investment grade

Non-investment grade

Total corporate securities

December 31, 2018

($ in millions)

Investment grade

Non-investment grade

Total corporate securities

Fair
Value

Carry
Value

1,775.9

188.7

1,964.6

1,775.0

188.7

1,963.7

Unrealized/
Unrecognized
Gain (Loss)

79.8

1.7

81.5

Fair
Value

Carry
Value

1,532.6

105.2

1,637.8

1,531.8

105.2

1,637.0

Unrealized/
Unrecognized
Gain (Loss)

(14.4)

(7.2)

(21.6)

$

$

$

$

Weighted
Average
Credit
Quality

A-

B+

BBB+

Weighted
Average
Credit
Quality

A-

B+

BBB+

64

 
 
CLO and Other ABS Portfolio
For CLO and other ABS, the primary risk is credit risk.  We manage this risk by evaluating a number of factors, including the 
structuring of the deal, the credit quality of underlying loans or assets, the composition of the underlying portfolio, and the 
track record and capabilities of the portfolio manager.  Key performance metrics, including over collateralization, interest 
coverage, and cash flows, are monitored on an on-going basis.  We consider the overall credit environment, economic 
conditions, total projected return on the investment, and overall asset allocation of the portfolio in our decisions to purchase or 
sell CLO and other ABS.  Other ABS includes structured note obligations and securities collateralized by loans and other 
financial assets, including, but not limited to, auto loans, credit card receivables, equipment leases, and student loans.

The tables below provide details on our CLO and other ABS holdings at December 31, 2019 and December 31, 2018:

December 31, 2019

($ in millions)

Investment grade:

CLO

Other ABS

Total investment grade

Non-investment grade:

CLO

Other ABS

Total non-investment grade

Total CLO and other ABS

December 31, 2018

($ in millions)

Investment grade:

CLO

Other ABS

Total investment grade

Non-investment grade:

CLO

Other ABS

Total non-investment grade

Total CLO and other ABS

Fair
Value

Carry
Value

Unrealized/
Unrecognized
Gain (Loss)

Weighted
Average
Credit
Quality

496.7

274.1

770.8

14.7

7.5

22.2

793.0

496.7

274.1

770.8

14.7

7.5

22.2

793.0

(2.4)

5.8

3.4

(0.8)

(0.1)

(0.9)

2.5

AA

A+

AA

B+

B+

B+

AA-

Fair
Value

Carry
Value

Unrealized/
Unrecognized
Gain (Loss)

Weighted
Average
Credit
Quality

462.3

235.0

697.3

15.5

4.6

20.1

717.4

462.3

235.0

697.3

15.5

4.6

20.1

717.4

(5.2)

3.2

(2.0)

(0.8)

—

(0.8)

(2.8)

AA+

AA-

AA

B+

B+

B+

AA

$

$

$

$

CMBS and RMBS Portfolios
To manage and mitigate exposure on our CMBS and RMBS portfolios, we perform analysis both at the time of purchase and as 
part of the ongoing portfolio evaluation.  This analysis includes review of loan-to-value ratios, geographic spread of the assets 
securing the bond, delinquencies in payments for the underlying mortgages, gains/losses on sales, evaluations of projected cash 
flows, as well as other information that aids in determination of the health of the underlying assets.  We consider the overall 
credit environment, economic conditions, total projected return on the investment, and overall asset allocation of the portfolio 
in our decisions to purchase or sell these securities.

Equity Price Risk
Our equity securities portfolio is exposed to risk arising from potential volatility in equity market prices.  We attempt to 
minimize the exposure to equity price risk by maintaining a diversified portfolio and limiting concentrations in any one 
company or industry.  The following table presents the hypothetical increases and decreases in 10% increments in market value 
of the equity portfolio as of December 31, 2019:

($ in thousands)

(30)%

(20)%

(10)%

0%

10%

20%

30%

Fair value of AFS equity portfolio

$

51,056

Fair value change

(21,881)

58,349

(14,588)

65,643

(7,294)

72,937

80,231

7,294

87,525

14,588

94,818

21,881

Change in Equity Values in Percent

65

 
 
 
 
In addition to our equity securities, we invest in certain other investments that are also subject to price risk.  Our other 
investments primarily include alternative investments in private limited partnerships that invest in various strategies such as 
private equity, direct lending, mezzanine financing, distressed debt, infrastructure, and real estate.  As of December 31, 2019, 
other investments represented 4% of our total invested assets and 10% of our stockholders’ equity.  These investments are 
subject to the risks arising from the fact that their valuation is inherently subjective.  The general partner of each of these 
partnerships usually reports the change in the value of the interests in the partnership on a one quarter lag because of the nature 
of the underlying assets or liabilities.  Since these partnerships' underlying investments consist primarily of assets or liabilities 
for which there are no quoted prices in active markets for the same or similar assets, the valuation of interests in these 
partnerships are subject to a higher level of subjectivity and unobservable inputs than substantially all of our other investments.  
Each of these general partners is required to determine the partnerships' value by the price obtainable for the sale of the interest 
at the time of determination.  Valuations based on unobservable inputs are subject to greater scrutiny and reconsideration from 
one reporting period to the next, and therefore, may be subject to significant fluctuations, which could lead to significant 
decreases from one reporting period to the next.  As we record our investments in these various partnerships under the equity 
method of accounting, any decreases in the valuation of these investments would negatively impact our results of operations.  
For additional information regarding these alternative investment strategies, see Note 5. “Investments” in Item 8. “Financial 
Statements and Supplementary Data.” of this Form 10-K.

In addition to the above, we have a defined benefit pension plan with $386.9 million in invested assets as of December 31, 
2019, of which approximately 59% was invested in assets subject to equity price risk.  The value of these invested assets is an 
important element of expense and liability measurement for our pension plan.  For additional information regarding the fair 
value of our pension assets, refer to Note 14. "Retirement Plans" in Item 8. “Financial Statements and Supplementary Data.” of 
this Form 10-K.

Liquidity Risk
As a property and casualty insurer, our liquidity needs are generally met through the cash flow provided by our on-going 
operations, as premium collections and investment income generated from our portfolio provide a significant flow of cash to 
support policyholder claims and other payment obligations.  Additionally, we purchase substantial reinsurance at low retention 
levels to mitigate exposure to significant loss events and we have access to various borrowing facilities if the need to raise 
capital were to arise.  See the "Financial Condition, Liquidity, and Capital Resources" section in Item 7. "Management's 
Discussion and Analysis of Financial Condition and Results of Operations" of this Form 10-K for additional information 
regarding our available borrowing capacity.  In addition to this, we monitor our investment portfolio's liquidity profile to ensure 
it meets our operational liquidity needs.  The liquidity characteristics of our portfolio are illustrated below:

Asset Category

Highly-liquid assets

Generally liquid assets, may become less liquid with market stress1

Generally illiquid assets2 

Total
1These exposures are concentrated within CMBS, CLO and other ABS.
2These exposures include our alternative investments and other non-traded securities.

Percentage of
Invested Assets

74 %

22

4

100 %

66

Indebtedness
(a) Long-Term Debt
As of December 31, 2019, we had outstanding long-term debt of $550.6 million that matures as shown in the following table: 

($ in thousands)

Financial liabilities

Long-term debt

1.61% Borrowings from FHLBNY

1.56% Borrowings from FHLBNY

3.03% Borrowings from FHLBI

7.25% Senior Notes

6.70% Senior Notes

5.375% Senior Notes

Subtotal

Unamortized debt issuance costs

     Finance lease obligations

Total notes payable

Year of
Maturity

Carrying
Amount

Fair
Value

2019

$

2021

2021

2026

2034

2035

2049

25,000

25,000

60,000

49,910

99,480

294,157

553,547

(3,687)

737

$

550,597

24,901

24,875

63,002

66,365

123,104

357,025

659,272

The weighted average effective interest rate for our outstanding long-term debt was 5.2% at December 31, 2019.  Our debt is 
not exposed to material changes in interest rates because the interest rates are fixed. 

Refer to Note 10. "Indebtedness" in Item 8. "Financial Statements and Supplementary Data." of this Form 10-K for information 
on our debt covenant provisions.

(b) Short-Term Debt
On December 20, 2019, the Parent entered into a Credit Agreement (the “Line of Credit”) under which the Parent has access to 
a $50 million revolving credit facility, which can be increased to $125 million with the consent of the Lenders.  This Line of 
Credit will mature on December 20, 2022 and has an interest rate, which varies and is based on, among other factors, the 
Parent’s debt ratings.  There were no balances outstanding under this Line of Credit or the previous credit facility at 
December 31, 2019, or at any time during 2019.  

Refer to Note 10. "Indebtedness" in Item 8. "Financial Statements and Supplementary Data." of this Form 10-K for additional 
information on our Line of Credit.

Item 8. Financial Statements and Supplementary Data.

Report of Independent Registered Public Accounting Firm

To the Stockholders and Board of Directors
Selective Insurance Group, Inc.:

Opinion on the Consolidated Financial Statements

We have audited the accompanying consolidated balance sheets of Selective Insurance Group, Inc. and subsidiaries (the 
Company) as of December 31, 2019 and 2018, the related consolidated statements of income, comprehensive income, 
stockholders’ equity, and cash flows for each of the years in the three year period ended December 31, 2019, and the related 
notes and financial statement schedules I to V (collectively, the consolidated financial statements).  In our opinion, the 
consolidated financial statements present fairly, in all material respects, the financial position of the Company as of December 
31, 2019 and 2018, and the results of its operations and its cash flows for each of the years in the three-year period ended 
December 31, 2019, in conformity with U.S. generally accepted accounting principles. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), the Company's internal control over financial reporting as of December 31, 2019, based on criteria established in 
Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway 
Commission, and our report dated February 12, 2020 expressed an unqualified opinion on the effectiveness of the Company’s 
internal control over financial reporting.

67

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Basis for Opinion

These consolidated financial statements are the responsibility of the Company’s management.  Our responsibility is to express 
an opinion on these consolidated financial statements based on our audits.  We are a public accounting firm registered with the 
PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws 
and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB.  Those standards require that we plan and perform 
the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, 
whether due to error or fraud.  Our audits included performing procedures to assess the risks of material misstatement of the 
consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks.  Such 
procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial 
statements.  Our audits also included evaluating the accounting principles used and significant estimates made by management, 
as well as evaluating the overall presentation of the consolidated financial statements.  We believe that our audits provide a 
reasonable basis for our opinion.

Critical Audit Matters

The critical audit matter communicated below is a matter arising from the current period audit of the consolidated financial 
statements that was communicated or required to be communicated to the audit committee and that: (1) relates to accounts or 
disclosures that are material to the consolidated financial statements and (2) involved our especially challenging, subjective, or 
complex judgment.  The communication of critical audit matter does not alter in any way our opinion on the consolidated 
financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing a separate 
opinion on the critical audit matter or on the accounts or disclosures to which it relates.

Evaluation of the estimate of reserve for loss and loss expense 

As discussed in Notes 2 and 9 to the consolidated financial statements, the Company estimates the reserve for loss and loss 
expense (reserves) through an internal reserve analysis that relies upon generally accepted actuarial techniques 
supplemented with other internal and external information.  The Company develops reserve estimates by line of business 
and, as experience emerges and other information develops, the reserve estimates are assessed in aggregate and adjusted as 
necessary.  As of December 31, 2019, the Company recorded a liability of $4.07 billion for reserves.

We identified the evaluation of the estimate of reserves for loss and loss expense as a critical audit matter. The process to 
evaluate the Company’s estimate of reserves involved a high degree of auditor judgment due to the inherent uncertainties 
in adjusting past experience for current developments and anticipated trends for predicting future events. These 
uncertainties may be affected by a number of considerations, including internal factors such as changes to underwriting and 
claim practices, and external factors such as economic conditions, legislative enactments, judicial decisions, and social 
trends.  Evaluating the impact of all of these factors required specialized skills and auditor judgment.

The primary procedures we performed to address this critical audit matter included the following.  We tested, with the 
involvement of actuarial professionals when appropriate, certain internal controls related to the Company’s actuarial 
analyses and determination of the Company’s best estimate of recorded reserves.  We also involved actuarial professionals 
with specialized skills and knowledge, who assisted in:

•  Evaluating the Company’s actuarial techniques by comparing them to generally accepted actuarial techniques;
•  Developing an independent estimate of reserves for certain lines of business using generally accepted actuarial 

• 

techniques;
For other lines of business, assessing the Company's internal actuarial analysis by inspecting the assumptions and 
actuarial techniques used;

•  Developing an independent consolidated range of reserves based on generally accepted actuarial techniques and 

comparing to the Company's recorded reserves; and

•  Assessing any movement of the Company’s recorded reserves within the independent consolidated range of reserves.

We have served as the Company's auditor since 1964.

New York, New York
February 12, 2020 

/s/ KPMG LLP

68

Consolidated Balance Sheets

December 31,

($ in thousands, except share amounts)

ASSETS

Investments:

Fixed income securities, held-to-maturity – at carrying value 
  (fair value:  $21,975 – 2019; $38,317 – 2018)

Fixed income securities, available-for-sale – at fair value 
  (amortized cost:  $5,879,986 – 2019; $5,270,798 – 2018)

Equity securities – at fair value 
  (cost:  $72,061 – 2019; $138,114 – 2018)

Short-term investments (at cost which approximates fair value)

Other investments

Total investments (Notes 5 and 7)

Cash

Restricted cash

Interest and dividends due or accrued

Premiums receivable, net of allowance for uncollectible 
  accounts of:  $6,400 – 2019; $9,400 – 2018
Reinsurance recoverable, net of allowance for uncollectible
  accounts of:  $4,400 – 2019; $4,500 – 2018 (Note 8)

Prepaid reinsurance premiums (Note 8)

Deferred federal income tax (Note 13)

Property and equipment – at cost, net of accumulated
  depreciation and amortization of:  $227,566 – 2019; $211,657 – 2018

Deferred policy acquisition costs (Note 2)

Goodwill (Note 11)

Other assets

Total assets

LIABILITIES AND STOCKHOLDERS’ EQUITY

Liabilities:

Reserve for loss and loss expense (Note 9)

Unearned premiums

Long-term debt (Note 10)

Current federal income tax

Accrued salaries and benefits

Other liabilities

Total liabilities

Stockholders’ Equity:

Preferred stock of $0 par value per share:

  Authorized shares 5,000,000; no shares issued or outstanding

Common stock of $2 par value per share:

  Authorized shares 360,000,000

  Issued:  103,484,159 – 2019; 102,848,394 – 2018

Additional paid-in capital

Retained earnings

Accumulated other comprehensive income (loss) (Note 6)

Treasury stock – at cost (shares:  44,023,006 – 2019; 43,899,840 – 2018)

Total stockholders’ equity

Commitments and contingencies (Notes 17 and 18)

Total liabilities and stockholders’ equity

See accompanying Notes to Consolidated Financial Statements.

2019

2018

$

20,800

37,110

6,095,620

5,273,100

72,937

282,490

216,807

147,639

323,864

178,938

6,688,654

5,960,651

300

7,675

44,846

823,901

573,235

166,705

6,776

77,409

271,186

7,849

128,614

505

16,414

41,620

770,518

549,172

157,723

53,540

65,248

252,612

7,849

76,877

8,797,150

7,952,729

4,067,163

1,523,167

550,597

2,987

126,753

331,547

3,893,868

1,431,932

439,540

1,302

116,706

277,579

6,602,214

6,160,927

—

—

206,968

418,521

2,080,529

81,750

(592,832)

2,194,936

205,697

390,315

1,858,414

(77,956)

(584,668)

1,791,802

$

$

$

$

$

8,797,150

7,952,729

69

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statements of Income

December 31,

($ in thousands, except per share amounts)

Revenues:

Net premiums earned

Net investment income earned

Net realized and unrealized gains (losses):

Net realized investment gains (losses) on disposals

Net unrealized losses on equity securities

Other-than-temporary impairments

Other-than-temporary impairments on fixed income securities 
  recognized in other comprehensive income

Total net realized and unrealized gains (losses)

Other income

Total revenues

Expenses:

Loss and loss expense incurred

Amortization of deferred policy acquisition costs

Other insurance expenses

Interest expense

Corporate expenses

Total expenses

2019

2018

2017

$

2,597,171

222,543

2,436,229

195,336

2,291,027

161,882

26,715

(8,649)

(3,644)

—

14,422

12,355

(18,975)

(29,369)

(6,579)

—

(54,923)

9,438

11,204

—

(4,809)

(36)

6,359

10,716

2,846,491

2,586,080

2,469,984

1,551,491

1,498,134

1,345,074

535,973

358,069

33,668

30,900

495,042

331,318

24,419

25,446

469,236

333,097

24,354

36,255

2,510,101

2,374,359

2,208,016

Income before federal income tax

336,390

211,721

261,968

Federal income tax expense:

Current

Deferred

Total federal income tax expense

Net income

Earnings per share:

Basic net income

Diluted net income

See accompanying Notes to Consolidated Financial Statements.

60,640

4,127

64,767

35,012

(2,230)

32,782

62,184

30,958

93,142

271,623

178,939

168,826

4.57

4.53

3.04

3.00

2.89

2.84

$

$

$

70

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statements of Comprehensive Income

December 31,

($ in thousands)

Net income

Other comprehensive income (loss), net of tax:

Unrealized gains (losses) on investment securities:

2019

2018

2017

$

271,623

178,939

168,826

Unrealized holding gains (losses) arising during year

168,021

(97,284)

43,015

Non-credit portion of other-than-temporary impairments recognized in other
comprehensive income

  Amounts reclassified into net income:

Held-to-maturity securities

Non-credit other-than-temporary impairments

Realized losses (gains) on disposals of available-for-sale securities

Total unrealized gains (losses) on investment securities

—

(46)

—

530

168,505

—

87

—

31,316

(65,881)

23

(116)

68

(4,537)

38,453

Defined benefit pension and post-retirement plans:

Net actuarial loss

Amounts reclassified into net income:

Net actuarial loss

  Total defined benefit pension and post-retirement plans

Other comprehensive income (loss)

Comprehensive income

See accompanying Notes to Consolidated Financial Statements.

(10,898)

(8,906)

(3,700)

2,099

(8,799)

159,706

431,329

$

1,680

(7,226)

(73,107)

105,832

1,367

(2,333)

36,120

204,946

71

Consolidated Statements of Stockholders’ Equity

December 31,

($ in thousands, except share and per share amounts)

2019

2018

2017

Common stock:

Beginning of year

Dividend reinvestment plan

Stock purchase and compensation plans

End of year

Additional paid-in capital:

Beginning of year

Dividend reinvestment plan

Stock purchase and compensation plans

End of year

Retained earnings:

Beginning of year, as previously reported

Cumulative effect adjustment due to adoption of equity security guidance, net of tax

Cumulative effect adjustment due to adoption of stranded deferred tax guidance

Cumulative effect adjustment due to adoption of lease guidance, net of tax (Note 3)

Balance at beginning of year, as adjusted

Net income

Dividends to stockholders 

End of year

Accumulated other comprehensive income (loss):

Beginning of year, as previously reported

Cumulative effect adjustment due to adoption of equity security guidance, net of tax

Cumulative effect adjustment due to adoption of stranded deferred tax guidance

Balance at beginning of year, as adjusted

Other comprehensive income (loss)

End of year

Treasury stock:

Beginning of year

Acquisition of treasury stock

End of year

Total stockholders’ equity

Dividends declared per share to stockholders

Common Stock, shares outstanding:

Beginning of year

Dividend reinvestment plan

Stock purchase and compensation plan

Acquisition of treasury stock

End of year

$

205,697

44

1,227

206,968

390,315

1,510

26,696

418,521

204,569

47

1,081

205,697

367,717

1,379

21,219

390,315

203,241

57

1,271

204,569

347,295

1,395

19,027

367,717

1,858,414

1,698,613

1,568,881

—

—

342

30,726

(5,707)

—

—

—

—

1,858,756

1,723,632

1,568,881

271,623

(49,850)

178,939

(44,157)

168,826

(39,094)

2,080,529

1,858,414

1,698,613

(77,956)

—

—

(77,956)

159,706

81,750

(584,668)

(8,164)

(592,832)

20,170

(30,726)

5,707

(4,849)

(73,107)

(77,956)

(15,950)

—

—

(15,950)

36,120

20,170

(578,112)

(6,556)

(584,668)

(572,097)

(6,015)

(578,112)

$

$

2,194,936

1,791,802

1,712,957

0.83

0.74

0.66

58,948,554

58,495,122

57,967,199

22,087

613,678

(123,166)

23,493

540,337

(110,398)

28,607

635,521

(136,205)

59,461,153

58,948,554

58,495,122

Selective Insurance Group, Inc. also has authorized, but not issued, 5,000,000 shares of preferred stock, without par value, of which 300,000 shares have been 
designated Series A junior preferred stock, without par value.

See accompanying Notes to Consolidated Financial Statements.

72

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statements of Cash Flows

December 31,

($ in thousands)
Operating Activities

Net income

Adjustments to reconcile net income to net cash provided by (used in) operating activities:

Depreciation and amortization

Stock-based compensation expense

Undistributed gains of equity method investments

Distributions in excess of current year income of equity method investments

Net realized and unrealized (gains) losses

Loss on disposal of fixed assets

Changes in assets and liabilities:

Increase in reserves for loss and loss expense, net of reinsurance recoverables

Increase in unearned premiums, net of prepaid reinsurance

Decrease in net federal income taxes

Increase in premiums receivable

Increase in deferred policy acquisition costs

Increase in interest and dividends due or accrued

Decrease in accrued salaries and benefits

Increase in other assets

Increase (decrease) in other liabilities

Net cash provided by operating activities

Investing Activities

Purchase of fixed income securities, held-to-maturity

Purchase of fixed income securities, available-for-sale

Purchase of equity securities

Purchase of other investments

Purchase of short-term investments

Sale of fixed income securities, available-for-sale

Sale of short-term investments

Redemption and maturities of fixed income securities, held-to-maturity

Redemption and maturities of fixed income securities, available-for-sale

Sale of equity securities

Sale of other investments

Distributions from other investments

Fixed asset disposals

Purchase of property and equipment

Net cash used in investing activities

Financing Activities

Dividends to stockholders

Acquisition of treasury stock

Net proceeds from stock purchase and compensation plans

Proceeds from borrowings

Repayment of borrowings

Repayment of finance lease obligations

Net cash provided by (used in) financing activities
Net (decrease) increase in cash and restricted cash

Cash and restricted cash, beginning of year

Cash and restricted cash, end of year

See accompanying Notes to Consolidated Financial Statements.

$

73

2019

2018

2017

$

271,623

178,939

168,826

55,205

19,077

(12,773)

2,807

(14,422)

42

149,232

82,253

7,721

(53,383)

(18,574)

(3,226)

(3,748)

(39,337)

34,998

477,495

44,874

14,507

(8,341)

2,924

54,923

63

168,288

78,058

2,428

(23,489)

(17,557)

(540)

(26,418)

(372)

(13,343)

454,944

52,100

12,089

(5,362)

552

(6,359)

998

106,226

79,614

30,918

(65,418)

(12,491)

(1,088)

(5,714)

(2,643)

27,297

379,545

—

(7,150)

—

(1,856,125)

(2,918,203)

(2,130,362)

(46,397)

(64,908)

(94,344)

(68,578)

(61,931)

(55,830)

(6,087,909)

(4,259,734)

(4,280,553)

594,743

6,129,885

16,149

626,686

137,294

17,964

19,972

9

(30,986)

(543,623)

(47,675)

(8,164)

8,243

355,757

(250,000)

(977)

57,184

(8,944)

16,919

7,975

2,030,664

4,101,530

12,106

638,916

113,339

3,497

28,379

—

(16,110)

(435,688)

(42,097)

(6,556)

7,252

130,000

(130,000)

(5,646)

(47,047)
(27,791)

44,710

16,919

1,197,920

4,338,318

58,832

555,216

37,960

—

21,843

—

(14,071)

(332,658)

(37,045)

(6,015)

7,599

84,000

(84,000)

(4,121)

(39,582)
7,305

37,405

44,710

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to Consolidated Financial Statements

Note 1. Organization
Selective Insurance Group, Inc., through its subsidiaries, (collectively referred to as “we,” “us,” or “our”) offers standard 
commercial, standard personal, and excess and surplus ("E&S") lines property and casualty insurance products.  Selective 
Insurance Group, Inc. (referred to as the “Parent”) was incorporated in New Jersey in 1977 and its corporate headquarters is 
located in Branchville, New Jersey.  The Parent’s common stock is publicly traded on the NASDAQ Global Select Market 
under the symbol “SIGI.”  We have provided a glossary of terms as Exhibit 99.1 to this Form 10-K, which defines certain 
industry-specific and other terms that are used in this Form 10-K.

We classify our business into four reportable segments, which are as follows:

• 

• 

Standard Commercial Lines - comprised of insurance products and services provided in the standard marketplace to 
commercial enterprises, which are typically businesses, non-profit organizations, and local government agencies.

Standard Personal Lines - comprised of insurance products and services, including flood insurance coverage, provided 
primarily to individuals acquiring coverage in the standard marketplace.

•  E&S Lines - comprised of insurance products and services provided to customers who have not obtained coverage in 

the standard marketplace.

• 

Investments - invests the premiums collected by our insurance operations, as well as amounts generated through our 
capital management strategies, which may include the issuance of debt and equity securities.

Note 2. Summary of Significant Accounting Policies
(a) Principles of Consolidation
The accompanying consolidated financial statements (“Financial Statements”) include the accounts of the Parent and its 
subsidiaries, and have been prepared in conformity with:  (i) United States ("U.S.") generally accepted accounting principles 
("GAAP"); and (ii) the rules and regulations of the U.S. Securities and Exchange Commission (“SEC”).  All significant 
intercompany accounts and transactions are eliminated in consolidation.

(b) Use of Estimates
The preparation of our Financial Statements in conformity with GAAP requires management to make estimates and 
assumptions that affect the reported financial statement balances, as well as the disclosure of contingent assets and liabilities.  
Actual results could differ from those estimates.

(c) Investments

Portfolio Composition and Presentation in the Consolidated Balance Sheets
Our investment portfolio is primarily comprised of fixed income securities.  We also hold equity securities, short-term 
investments, and other investments.  A description of our portfolio holdings, and the related presentation in our Consolidated 
Balance Sheets, is provided below.

Fixed Income Portfolio
We hold the following types of securities in our fixed income securities portfolio:

•  U.S. government and government agency obligations;
• 
• 
•  Corporate securities, which may include investment grade and below investment grade bonds, bank loan investments, 

Foreign government obligations;
State and municipal obligations, including special revenue and general obligation bonds;

redeemable preferred stock, and non-redeemable preferred stock with certain debt-like characteristics;

•  Collateralized loan obligations ("CLOs") and other asset-backed securities ("ABS");
•  Residential mortgage-backed securities ("RMBS"); and 
•  Commercial mortgage-backed securities ("CMBS"). 

We have designated substantially all of our fixed income securities portfolio as available-for-sale ("AFS"), with the remainder 
being designated as held-to-maturity ("HTM"), as we have the ability and positive intent to hold these securities to maturity.  
Our AFS securities are reported at fair value in our consolidated balance sheets, with unrealized gains or losses recognized in 
accumulated other comprehensive income (loss) ("AOCI"), net of tax.  HTM securities are recorded at either:  (i) amortized 
cost; or (ii) market value at the date of transfer into the HTM category, adjusted for subsequent amortization.  After-tax 

74

 
 
unrealized gains and losses on securities that were transferred into an HTM designation from an AFS designation, are also 
included in AOCI.

The amortized cost of fixed income securities is adjusted for the amortization of premiums and the accretion of discounts over 
the expected life of the security using the effective yield method.  Callable debt securities held at a premium are amortized to 
the earliest call date.  Premiums and discounts arising from the purchase of RMBS, CMBS, CLO and other ABS are amortized 
over the expected life of the security based on future principal payments, giving additional consideration to prepayments.  
These prepayments are estimated based on historical and projected cash flows.  Prepayment assumptions are reviewed quarterly 
and adjusted to reflect actual prepayments and changes in expectations.  Future amortization of any premium and/or discount is 
adjusted to reflect the revised assumptions.  

Other Portfolio Holdings
Equity securities may include common and non-redeemable preferred stocks.  Equity securities with readily determinable fair 
values are recorded at fair value. Equity securities without readily determinable fair values are recorded at net asset value 
("NAV") as a practical expedient.   

Short-term investments may include money market instruments, savings accounts, commercial paper, and fixed income 
securities purchased with a maturity of less than one year.  We also enter into reverse repurchase agreements that are included 
in short-term investments.  These repurchase agreements are fully collateralized by high-quality, readily-marketable 
instruments that support the principal amount.  At maturity, we receive principal and interest income on these agreements. 
Short-term investments are generally recorded at cost, which approximates fair value.  

Other investments include alternative investments, which principally include limited partnership investments in private equity, 
private credit, real estate, and infrastructure investment funds, Federal Home Loan Bank stock (“FHLB stock”), and tax credit 
investments.   Alternative investments are accounted for using the equity method, with income typically recognized on a one-
quarter lag.  The FHLB stock is recorded at cost.  Accounting for our tax credit investments is dependent on the type of credit 
we have purchased, as follows:

Federal low income housing tax credits are accounted for under the proportional amortization method; and 

• 
•  All other tax credits in our investment portfolio are accounted for using the equity method.  

For federal tax credits accounted for under the equity method, we use the deferral method for recognizing the benefit of the tax 
credit with the related deferred revenue being recognized in our Consolidated Income Statement as a component of "Federal 
income tax expense" proportionately over the life of the investment. 

We categorize distributions from our investments accounted for using the equity method on our Consolidated Statements of 
Cash Flows using the cumulative earnings approach.  Under this approach, distributions received are classified as cash flows 
from operating activities until such time that the cumulative distributions exceed cumulative earnings for the investment.  When 
such an excess occurs, the current period distribution up to this excess amount is considered a return of investment and is 
classified as a cash flow from investing activities.

We evaluate the alternative investments and tax credit investments included in our other investments portfolio to determine 
whether those investments are variable interest entities ("VIEs") and if so, whether consolidation is required.  A VIE is an entity 
that either has equity investors that lack certain essential characteristics of a controlling financial interest or lack sufficient 
funds to finance its own activities without financial support provided by other entities.  We consider several significant factors 
in determining if our investments are VIEs and if we are the primary beneficiary, including whether we have:  (i) the power to 
direct activities of the VIE; (ii) the ability to remove the decision maker of the VIE; (iii) the ability to participate in making 
decisions that are significant to the VIE; and (iv) the obligation to absorb losses and the right to receive benefits that could 
potentially be significant to the VIE.  We have reviewed our alternative and tax credit investments and have concluded that they 
are VIEs, but that we are not the primary beneficiary and therefore, consolidation is not required.

Presentation in the Consolidated Statements of Income
Net investment income earned on our Consolidated Statements of Income includes the following:

Interest income, as well as amortization and accretion, on fixed income securities;

• 
•  Dividend income on equity securities;
• 
• 

Interest income on our short-term investments; and
Income recognized on our alternative and other investments accounted for under the equity method of accounting, 
except for federal tax credits, as discussed below.

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Income related to federal tax credits (either low income housing tax credits or other federal credits) is recorded in our 
Consolidated Statements of Income as a component of “Federal income tax expense”  proportionately over the life of the 
investment.

Net realized and unrealized gains and losses on our Consolidated Statements of Income include the following:

•  Realized gains and losses on the disposal of investment securities, which are determined on the basis of the cost of the 

specific investments sold;

•  Changes in unrealized gains or losses on our equity securities that are recorded at fair value; and
•  Other-than-temporary impairment ("OTTI") charges that are credit related or related to our intent to sell.

On a quarterly basis, we review our investment portfolio for impairments that are other than temporary.  The following 
provides information on this analysis for our fixed income securities and short-term investments, and our other investments.

OTTI Charges on Fixed Income Securities and Short-Term Investments
We review our fixed income securities and short-term investments that are in an unrealized loss position to determine:  (i) if we 
have the intent to sell the security; (ii) if it is more likely than not that we will be required to sell the security before its 
anticipated recovery; (iii) if the decline is other than interest-rate related; and (iv) if the decline is other than temporary.  Broad 
changes in the overall market or interest rate environment generally will not lead to a write down.  If we determine that we 
have either the intent or requirement to sell the security, we write down its amortized cost to its fair value through an OTTI 
charge to earnings.  If we do not have either the intent or requirement to sell the security, our evaluation for OTTI may include, 
but is not limited to, evaluation of the following factors:

•  Whether the decline appears to be issuer or industry specific;
•  The degree to which the issuer is current or in arrears in making principal and interest payments on the fixed income 

security;

•  The issuer’s current financial condition and ability to make future scheduled principal and interest payments on a 

timely basis;

•  Evaluation of projected cash flows;
•  Buy/hold/sell recommendations published by outside investment advisors and analysts; and
•  Relevant rating history, analysis, and guidance provided by rating agencies and analysts.

To determine if an impairment is other than temporary, we perform assessments that may include, but are not limited to, a 
discounted cash flow analysis ("DCF") to determine the security's present value of future cash flows.  This analysis is also 
performed on all previously-impaired debt securities that continue to be held by us and all RMBS, CMBS, CLOs and ABS that 
were not of high credit quality at the date of purchase.  Any shortfall in the expected present value of the future cash flows, 
based on the DCF, from the amortized cost basis of a security is considered a “credit impairment,” with the remaining decline 
in fair value of a security considered a “non-credit impairment.”  Credit impairments are charged to earnings as a component of 
realized losses, while non-credit impairments are recorded to other comprehensive income ("OCI") as a component of 
unrealized losses.

The discount rate used in a DCF is one of the following:

•  The current yield in effect at the reporting date to accrete the beneficial interest for RMBS, CMBS, CLO and other 

ABS that were not of high credit quality at acquisition;

•  The effective interest rate in effect as of the reporting date for non-fixed rate securities; and
•  The effective interest rate implicit in the security at the date of acquisition for all other securities.

DCFs may include, but are not necessarily limited to:  (i) generating cash flows for each tranche considering tranche-specific 
data, market data, and other pertinent information, such as the historical performance of the underlying collateral, including net 
operating income generated by underlying properties, conditional default rate assumptions, loan loss severity assumptions, 
consensus projections, prepayment projections, and actual pool and collateral information; (ii) identifying applicable 
benchmark yields; and (iii) applying market-based tranche specific spreads to determine an appropriate yield by incorporating 
collateral performance, tranche-level attributes, trades, bids, and offers.

Non-redeemable preferred stocks that are classified as fixed income securities are evaluated using the OTTI method described 
above unless the security is below investment grade.  In this situation, we would determine:  (i) if we do not intend to hold the 
security to its forecasted recovery; or (ii) if the decline is other than temporary, which includes declines driven by market 
volatility for which we cannot assert recovery in the near term.  If we determine either that we do not intend to hold the 
security, or the decline is other than temporary, we write down the security's cost to its fair value through an OTTI charge to 
earnings.

76

  
OTTI Charges on Other Investments
Our evaluation for OTTI of an alternative investment may include, but is not limited to, conversations with the management of 
the alternative investment concerning the following:
•  The current investment strategy;
•  Changes made or future changes to be made to the investment strategy;
•  Emerging issues that may affect the success of the strategy; and
•  The appropriateness of the valuation methodology used regarding the underlying investments.

Our evaluation for OTTI of our other investments (tax credits and FHLB stock) include a qualitative assessment of impairment 
indicators, which include, but are not limited to, the following:

•  An adverse development of the expected receipt of remaining tax credits and other tax benefits; and
•  A significant deterioration in the financial condition or liquidity of the Federal Home Loan Bank.

If there is a decline in the fair value of an alternative or other investment that we do not intend to hold, or if we determine the 
decline is other than temporary, we write down the carrying value of the investment through an OTTI charge to earnings.

(d) Fair Values of Financial Instruments

Assets
The fair values of our investments are generated using various valuation techniques and are placed into the fair value hierarchy 
considering the following:  (i) the highest priority is given to quoted prices in active markets for identical assets (Level 1); (ii) 
the next highest priority is given to quoted prices in markets that are not active or inputs that are observable either directly or 
indirectly, including quoted prices for similar assets in markets that are not active and other inputs that can be derived 
principally from, or corroborated by, observable market data for substantially the full term of the assets (Level 2); and (iii) the 
lowest priority is given to unobservable inputs supported by little or no market activity and that reflect our assumptions about 
the exit price, including assumptions that market participants would use in pricing the asset (Level 3).  An asset’s classification 
within the fair value hierarchy is based on the lowest level of significant input to its valuation. 

The techniques used to value our financial assets are as follows:

Level 1 Pricing

Security Type

Equity Securities;
U.S. Treasury Notes

Short-Term Investments

Methodology

Equity and U.S. Treasury Note prices are received from an independent pricing service that are based on observable 
market transactions.  We validate these prices against a second external pricing service, and if established market 
value comparison thresholds are breached, further analysis is performed to determine the price to be used.

Short-term investments are generally recorded at cost, which approximates fair value.  Given the liquid nature of 
our short-term investments, we generally validate their fair value by way of active trades within approximately one 
week of the financial statement close.

Level 2 Pricing 
We utilize a market approach for our Level 2 securities, using primarily matrix pricing models prepared by external pricing 
services.  Matrix pricing models use mathematical techniques to value debt securities by relying on the securities' relationship 
to other benchmark quoted securities, and not relying exclusively on quoted prices for specific securities, as the specific 
securities are not always frequently traded.  As a matter of policy, we consistently use one pricing service as our primary source 
and secondary pricing services if prices are not available from the primary pricing service.  Fixed income securities portfolio 
pricing is reviewed for reasonableness in the following ways:  (i) comparing our pricing to other third-party pricing services as 
well as benchmark indexed pricing; (ii) comparing fair value fluctuations between months for reasonableness; and (iii) 
reviewing stale prices.  If further analysis is needed, a challenge is sent to the pricing service for review and confirmation of the 
price.

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Further information on our Level 2 asset pricing is included in the following table:

Security Type

Methodology

Corporate Securities including
preferred stocks classified as Fixed
Income Securities, and U.S.
Government and Government Agencies

Obligations of States and Political
Subdivisions

RMBS, CMBS, CLO and other ABS

Foreign Government

Evaluations include obtaining relevant trade data, benchmark quotes and spreads, and incorporating this information 
into either spread-based or price-based evaluations as determined by the observed market data.  Spread-based 
evaluations include:  (i) creating a range of spreads for relevant maturities of each issuer based on the new issue 
market, secondary trading, and dealer quotes; and (ii) incorporating option adjusted spreads for issues that have 
early redemption features.  Based on the findings in (i) and (ii) above, final spreads are derived and added to 
benchmark curves.  Price-based evaluations include matching each issue to its best-known market maker and 
contacting firms that transact in these securities.
Evaluations are based on yield curves that are developed based on factors such as:  (i) benchmarks to issues with 
interest rates near prevailing market rates; (ii) established trading spreads over widely-accepted market benchmarks; 
(iii) yields on new issues; and (iv) market information from third-party sources such as reportable trades, broker-
dealers, or issuers.  
Evaluations are based on a DCF, including:  (i) generating cash flows for each tranche considering tranche-specific 
data, market data, and other pertinent information, such as historical performance of the underlying collateral, 
including net operating income generated by the underlying properties, conditional default rate assumptions, loan 
loss severity assumptions, consensus projections, prepayment projections, and actual pool and loan level collateral 
information; (ii) identifying applicable benchmark yields; and (iii) applying market-based tranche-specific spreads 
to determine an appropriate yield by incorporating collateral performance, tranche-level attributes, trades, bids, and 
offers.
Evaluations are performed using a DCF model and by incorporating observed market yields of benchmarks as 
inputs, adjusting for varied maturities.

Level 3 Pricing 
Less than 1% of our portfolio cannot be priced using our primary or secondary pricing service.  At times, we may use 
valuations performed by the issuer or non-binding broker quotes to determine the fair value of these securities.  We internally 
review these fair value measurements for reasonableness. 

Liabilities
The techniques used to value our notes payable are as follows: 

Level 1 Pricing

Security Type

5.875% Senior Notes

Level 2 Pricing

Security Type

Based on the quoted market prices.

Methodology

Methodology

7.25% Senior Notes;                      
6.70% Senior Notes; 
5.375% Senior Notes

Based on matrix pricing models prepared by external pricing services.

Borrowings from Federal Home Loan
Banks

Evaluations are performed using a DCF model based on current borrowing rates provided by the Federal Home 
Loan Banks that are consistent with the remaining term of the borrowing.

(e) Allowance for Uncollectible Accounts
We estimate an allowance for uncollectible accounts on our premiums receivable.  This allowance is based on historical write-
off percentages adjusted for the effects of current trends.  An account is charged off when we believe it is probable that we will 
not collect a receivable.  In making this determination, we consider information obtained from our efforts to collect amounts 
due directly or through collection agencies.

(f) Share-Based Compensation
Share-based compensation consists of all share-based payment transactions in which an entity acquires goods or services by 
issuing (or offering to issue) its shares, share units, share options, or other equity instruments.  The cost resulting from all 
share-based payment transactions are recognized in the Financial Statements based on the fair value of both equity and liability 
awards.  The fair value is measured at grant date for equity awards, whereas the fair value for liability awards are remeasured at 
each reporting period.  The fair value of both equity and liability awards is recognized over the requisite service period.  The 
requisite service period is typically the lesser of the vesting period or the period of time from the grant date to the date of 
retirement eligibility.  The expense recognized for share-based awards, which, in some cases, contain performance criteria, is 
based on the number of shares or units expected to be issued at the end of the performance period.  We repurchase the Parent’s 
stock from our employees in connection with tax withholding obligations, as permitted under our stock-based compensation 
plans.  This activity is disclosed in our Consolidated Statements of Stockholders' Equity.

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(g) Reinsurance
Reinsurance recoverable represents estimates of amounts that will be recovered from reinsurers under our various treaties.  
Generally, amounts recoverable from reinsurers are recognized as assets at the same time and in a manner consistent with the 
paid and unpaid losses associated with the reinsured policies.  We require collateral to secure all, or a portion of, reinsurance 
recoverables primarily from our reinsurance carriers that are not authorized, otherwise approved, or certified to do business in 
one or more of our ten insurance subsidiaries' domiciliary states.  Our ten insurance subsidiaries are collectively referred to as 
the "Insurance Subsidiaries."  This collateral is typically in the form of a letter of credit or cash.  An allowance for estimated 
uncollectible reinsurance is recorded based on an evaluation of balances due from reinsurers and other available information, 
such as each reinsurer's credit rating from A.M. Best Company ("A.M. Best") or Standard & Poor's Rating Services ("S&P").  
We charge off reinsurance recoverables on paid losses when it becomes probable that we will not collect the balance.

(h) Property and Equipment
Property and equipment used in operations, including certain costs incurred to develop or obtain computer software for internal 
use, are capitalized and recorded at cost less accumulated depreciation.  Depreciation is calculated using the straight-line 
method over the estimated useful lives of the assets.  The following estimated useful lives can be considered as general 
guidelines:

Asset Category

Computer hardware

Computer software

Internally developed software

Software licenses

Furniture and fixtures

Buildings and improvements

Years

3

3 to 5

5

3 to 5

10

5 to 40

We recorded depreciation expense of $18.7 million, $19.5 million, and $17.8 million for 2019, 2018, and 2017, respectively.  

(i)  Deferred Policy Acquisition Costs
Deferred policy acquisition costs are limited to costs directly related to the successful acquisition of insurance contracts.  Costs 
meeting this definition typically include, among other things, sales commissions paid to our distribution partners, premium 
taxes, and the portion of employee salaries and benefits directly related to time spent on acquired contracts.  These costs are 
deferred and amortized over the life of the contracts.

Accounting guidance requires a premium deficiency analysis to be performed at the level an entity acquires, services, and 
measures the profitability of its insurance contracts.  We currently perform three premium deficiency analyses for our insurance 
operations, consistent with our reportable segments of Standard Commercial Lines, Standard Personal Lines, and E&S Lines.  
A combined ratio of over 100% does not necessarily indicate a premium deficiency, as any year's combined ratio includes a 
portion of underwriting expenses that are expensed at policy inception and therefore are not covered by the remaining unearned 
premium.  In addition, investment income is not contemplated in the combined ratio calculation.

There were no premium deficiencies for any of the reported years, as the sum of the anticipated loss and loss expense, 
unamortized acquisition costs, policyholder dividends, and other expenses for each segment did not exceed that segment’s 
related unearned premium and anticipated investment income.  The investment yields assumed in the premium deficiency 
assessment for each reporting period, which were based on our actual average investment yield before tax as of the September 
30 calculation date, were 3.5% for 2019, 3.3% for 2018, and 2.9% for 2017. 

(j) Goodwill
Goodwill results from business acquisitions where the cost of assets and liabilities acquired exceeds the fair value of those 
assets and liabilities.  A quantitative goodwill impairment analysis is performed if our quarterly qualitative analysis indicates 
that it is more likely than not that the fair value of a reporting unit is less than its carrying amount.  Goodwill is allocated to the 
reporting units for purposes of these analyses.  Based on our analysis at December 31, 2019, goodwill was not impaired.

(k) Reserve for Loss and Loss Expense
Reserves for loss and loss expense are comprised of both case reserves on individual claims and reserves for claims incurred 
but not reported ("IBNR").  Case reserves result from claims that have been reported to one or more of our Insurance 
Subsidiaries, and are estimated at the amount of the expected ultimate payment.  IBNR reserves are established at more 
aggregated levels than case basis reserves, and include: (i) reserves on IBNR claims; and (ii) provisions for future emergence 

79

 
 
 
on known or reopened claims.  IBNR reserves are established based on the results of the Insurance Subsidiaries’ internal 
reserve analysis, supplemented with other internal and external information.

The internal reserve review is performed quarterly, and relies upon generally accepted actuarial techniques.  Such techniques 
assume that past experience, adjusted for the effects of current developments and anticipated trends, are an appropriate basis for 
predicting future events.  Our analyses rely upon historical paid and case loss and loss expense experience organized by line of 
business, accident year, and maturity (i.e., “triangles”).  Generally accepted actuarial techniques are applied to this history, 
producing a set of estimated ultimate loss and loss expenses.  Ultimate loss and loss expenses are selected from the various 
methods, considering the strengths and weaknesses of the methods as they apply to the specific line and accident year.

Certain types of exposures do not lend themselves to generally accepted actuarial techniques.  Examples of these are:

•  Certain property catastrophe events may be low in frequency and high in severity.  These events may affect many 

insureds simultaneously.  Due to the unique nature of these events, ultimate liabilities are estimated for each event, 
based on surveys of our portfolio of exposures, in conjunction with individual claims estimates.  While generally 
short-tailed, the liabilities associated with these events are subject to a higher degree of uncertainty.  We maintain 
significant reinsurance protection that greatly limits the impact that these extreme events have on net loss and loss 
expenses.

• 

Some insured events may span multiple years and trigger multiple policies, as in the case of asbestos, environmental, 
and abuse and molestation claims, where the injury is deemed to occur over an extended period of time.  These types 
of losses often do not lend themselves to traditional actuarial methods.  Where we deem appropriate, our experience 
may be analyzed without differentiating by accident year, using alternative methods and metrics.  In these cases, the 
associated selected ultimate loss and loss expenses are then allocated to the applicable accident years for reporting.

•  Another example of exposures that do not lend themselves to generally accepted actuarial techniques relate to loss 

expenses that cannot be attributed to a specific claim (referred to as “unallocated loss expenses”).  These expenses are 
first allocated to line of business, and alternative projection methods are then applied to estimate expenses by calendar 
year, which are then allocated back to the applicable accident years for reporting.

The selected ultimate loss and loss expenses are translated into indicated IBNR reserves, which are then compared to the 
recorded IBNR reserves, which are assessed in aggregate.  Management's judgment is applied in determining any required 
adjustments to IBNR and the resulting adjustments are then recorded and assigned or allocated to accident year using the 
results of the actuarial analysis. 

While the reserve review is the primary basis for determining the recorded IBNR reserves, other internal and external factors 
are considered.  Internal factors include (i) changes to our underwriting and claims practice, (ii) supplemental data regarding 
claims reporting and settlement trends, (iii) exposure estimates for reported claims, along with recent development on those 
estimates with respect to individual large claims and the aggregate of all claims, (iv) the rate at which new large or complex 
claims are being reported, and (v) additional trends observed by claims personnel or reported to them by defense counsel.  
External factors considered include (i) legislative enactments, (ii) judicial decisions, (iii) social inflation and heightened 
awareness of sources of liability, and (iv) trends in general economic conditions, including the effects of inflation.

Loss reserves are estimates, and as such, we also consider a range of possible loss and loss expense reserve estimates.  This 
range is determined at the beginning of each year, using prior year-end data, and reflects the fact that there is no single precise 
method for estimating the required reserves, due to the many factors that may influence the amounts ultimately paid.  
Considering the items described above, as well as current market conditions, IBNR estimates are then established and recorded.

The combination of the IBNR estimates along with the case reserve estimates on individual claims results in our total reserves 
for loss and loss expense.  These reserves are expected to be sufficient for settling loss and loss expense obligations under our 
policies on unpaid claims, including changes in the volume of business written, claims frequency and severity, the mix of 
business, claims processing, and other items that management expects to affect our ultimate settlement of loss and loss expense.  
However, the ultimate claim settlements may be higher or lower than reserves established.  As our experience emerges and 
other information develops, we revise our reserve estimates accordingly.  The changes in these estimates, resulting from the 
continuous review process and the differences between estimates and ultimate payments, are reflected in the Consolidated 
Statements of Income for the period in which such estimates are changed.  The associated impacts may be material to the 
results of operations in future periods.

We do not discount to present value that portion of our loss and loss expense reserves expected to be paid in future periods.

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Our loss and loss expense reserves implicitly include anticipated recoveries for salvage and subrogation claims.
Claims are counted at the occurrence, line of business, and policy level.  For example, if a single occurrence (e.g. an auto 
accident) leads to a claim under an auto and an associated umbrella policy, they are each counted separately.  Conversely, 
multiple claimants under the same occurrence/line/policy would contribute only a single count.  The claim counts provided are 
on a reported basis.  A claim is considered reported when a reserve is established or a payment is made.  Therefore, claims 
closed without payment are included in the count as long as there was an associated case reserve at some point in its life cycle.

We also write a small amount of assumed reinsurance.  Currently, this business is limited to our share of certain involuntary 
pools.  As the associated claims are not processed by us, they are not captured within our claims system.  Therefore, the claim 
counts reported exclude this business.   

(l) Revenue Recognition
The Insurance Subsidiaries' net premiums written (“NPW”) include direct insurance policy writings, plus reinsurance assumed 
and estimates of premiums earned but unbilled on the workers compensation and general liability lines of business, less 
reinsurance ceded.  The estimated premium on the workers compensation and general liability lines is referred to as audit 
premium.  We estimate this premium, as it is anticipated to be either billed or returned on policies subsequent to expiration 
based on exposure levels (i.e. payroll or sales).  Audit premium is based on historical trends adjusted for the uncertainty of 
future economic conditions.  Economic instability could ultimately impact our estimates and assumptions, and changes in our 
estimate may be material to the results of operations in future periods.  Premiums written are recognized as revenue over the 
period that coverage is provided using the semi-monthly pro-rata method.  Unearned premiums and prepaid reinsurance 
premiums represent that portion of premiums written that are applicable to the unexpired terms of policies in force.

(m) Dividends to Policyholders
We establish reserves for dividends to policyholders on certain policies, most significantly workers compensation policies.  
These dividends are based on the policyholders' loss experience.  Dividend reserves are established based on past experience, 
adjusted for the effects of current developments and anticipated trends.  The expense for these dividends is recognized over a 
period that begins at policy inception and ends with the payment of the dividend.  We report these dividends within "Other 
insurance expenses" on the Consolidated Statements of Income.  We do not issue policies that entitle the policyholder to 
participate in the earnings or surplus of our Insurance Subsidiaries.

(n) Federal Income Tax
We use the asset and liability method of accounting for income taxes.  Current federal income taxes are recognized for the 
estimated taxes payable or refundable on tax returns for the current year.  Deferred federal income taxes arise from the 
recognition of temporary differences between financial statement carrying amounts and the tax basis of assets and liabilities.  
We consider all evidence, both positive and negative, with respect to our federal tax loss carryback availability, expected levels 
of pre-tax financial statement income, and federal taxable income, when evaluating whether the temporary differences will be 
realized.  In projecting future taxable income, we begin with budgeted pre-tax income adjusted for estimated non-taxable items.  
The assumptions about future taxable income require significant judgment and are consistent with the plans and estimates we 
use to manage our businesses.  A valuation allowance is established when it is more likely than not that some portion of the 
deferred tax asset will not be realized.  A liability for uncertain tax positions is recorded when it is more likely than not that a 
tax position will not be sustained upon examination by taxing authorities.  The effect of a change in tax rates is recognized in 
the period of enactment.  If we were to be levied interest and penalties by the Internal Revenue Service (“IRS”), the interest 
would be recognized as “Interest expense” and the penalties would be recognized as either “Other insurance expenses” or 
"Corporate expenses" on the Consolidated Statements of Income depending on the nature of what caused the occurrence of 
such an item.

(o) Leases
We have various operating leases for office space, equipment, and fleet vehicles. In addition, we have various finance leases for 
computer hardware. 

We determine if an arrangement is a lease on the commencement date of the contract.  Lease assets represent our right to use an 
underlying asset for the lease term, and lease liabilities represent our obligation to make lease payments arising from the lease. 
The lease asset and liability are measured by the present value of the future minimum lease payments over the lease term.  Our 
fleet vehicle leases include a residual value guarantee; however, it is not probable of being owed.  Therefore, there is no impact 
to the lease liability or lease asset.  To measure the present value, the discount rate available in the contract is used.  If the 
discount rate is not readily determinable, our incremental borrowing rate is used.  The lease asset is then adjusted to exclude 
lease incentives.  We recognize variable lease payments in the periods in which the obligations for those payments are incurred. 
Our lease terms may include options to extend or terminate the lease at which time it is reasonably certain that we will exercise 
that option.  Lease expense is calculated using the straight-line method.  In addition, we have adopted accounting policy 

81

 
 
elections to: (i) aggregate lease and non-lease components into a single lease component; and (ii) expense short-term leases on 
a straight-line basis over the lease term.   

(p) Pension
Our pension and post-retirement life benefit obligations and related costs are calculated using actuarial methods, within the 
framework of GAAP.  Our pension benefit obligation is determined as the actuarial present value of the vested benefits to 
which the employee is currently entitled, based on the average life expectancy of the employee.  Our funding policy provides 
that payments to our pension trust shall be equal to the minimum funding requirements of the Employee Retirement Income 
Security Act of 1974 ("ERISA"), plus additional amounts that the Board of Directors of Selective Insurance Company of 
America (“SICA”) may approve from time to time.

Two key assumptions, the discount rate and the expected return on plan assets, are important elements of expense and/or 
liability measurement.  We evaluate these key assumptions annually unless facts indicate that a more frequent review is 
required.  The discount rate enables us to state expected future cash flows at their present value on the measurement date.  The 
purpose of the discount rate is to determine the interest rates inherent in the price at which pension benefits could be effectively 
settled.  Our discount rate selection is based on high-quality, long-term corporate bonds.  To determine the expected long-term 
rate of return on the plan assets, we consider the current and expected asset allocation, as well as historical and expected returns 
on each plan asset class.  Other assumptions involve demographic factors such as retirement age and mortality.

Note 3. Adoption of Accounting Pronouncements
The Financial Accounting Standards Board ("FASB") issued new leasing guidance through ASU 2016-02, Leases, which was 
issued in February 2016, as well as additional implementation guidance that was issued in 2018 and 2019 (collectively referred 
to as "ASU 2016-02").  ASU 2016-02 requires all lessees to recognize assets and liabilities on their balance sheets for the rights 
and obligations created by leases with terms longer than 12 months.  For leases with a term of 12 months or less, an accounting 
policy election is allowed to recognize lease expense on a straight-line basis over the lease term.

ASU 2016-02 allows for certain practical expedients, accounting policy elections, and a transition method election.  We 
adopted practical expedients related to reassessing: (i) whether our existing contracts are, or contain, leases; (ii) lease 
classification for existing leases; and (iii) initial direct costs for existing leases.  Additionally, we adopted accounting policy 
elections to: (i) aggregate lease and non-lease components of a contract into a single lease component; and (ii) expense short-
term leases on a straight-line basis over the lease term.  We adopted ASU 2016-02 effective January 1, 2019.  See Note 17. 
"Leases" in this Form 10-K for additional information regarding our leases and the impact of this guidance on our financial 
condition and results of operations.

In June 2018, the FASB issued ASU 2018-07, Compensation - Stock Compensation (Topic 718): Improvements to Nonemployee 
Share-Based Payment Accounting ("ASU 2018-07").  The amendments in ASU 2018-07 expand the scope of Topic 718 to 
include share-based payment transactions for acquiring goods and services from nonemployees.  We adopted ASU 2018-07 in 
the first quarter of 2019 and it did not have a material impact on our financial condition or results of operations.

In August 2018, the FASB issued ASU 2018-13, Fair Value Measurement: Disclosure Framework - Changes to the Disclosure
Requirements for Fair Value Measurement (“ASU 2018-13”).  ASU 2018-13 modifies the disclosure requirements for fair value 
measurements.  The modifications removed the following disclosure requirements:  (i) the amount of, and reasons for, transfers 
between Level 1 and Level 2 of the fair value hierarchy; (ii) the policy for timing of transfers between levels; and (iii) the 
valuation processes for Level 3 fair value measurements.  This ASU added the following disclosure requirements:  (i) the 
changes in unrealized gains and losses for the period included in other comprehensive income ("OCI") for recurring Level 3 
fair value measurements held at the end of the reporting period; and (ii) the range and weighted average of significant 
observable inputs used to develop Level 3 fair value measurements.  We elected to early adopt the provisions related to 
removed disclosures in the fourth quarter of 2019 and will adopt the remaining disclosure requirements in the first quarter of 
2020 as permitted under ASU 2018-13.  As the requirements of this literature are disclosure only, ASU 2018-13 has no impact 
our financial condition or results of operations.

In August 2018, the FASB issued ASU 2018-14, Compensation - Retirement Benefits - Defined Benefit Plans - General: 
Disclosure Framework - Changes to the Disclosure Requirements for Defined Benefit Plans (“ASU 2018-14”).  ASU 2018-14 
modifies the disclosure requirements for employers that sponsor defined benefit pension or other postretirement plans.  These 
modifications include: (i) removing the requirement to disclose the amount in accumulated other comprehensive income 
("AOCI") expected to be recognized as components of net periodic benefit cost over the next fiscal year; and (ii) adding the 
requirement to disclose an explanation of the reasons for significant gains or losses related to changes in the benefit obligation 
for the period.  We elected to early adopt this update in the fourth quarter of 2019.  As the requirements of this literature are 
disclosure only, ASU 2018-14 does not have impact our financial condition or results of operations.

82

 
Pronouncements to be effective in the future

In June 2016, the FASB issued ASU 2016-13, Financial Instruments - Credit Losses, as well as additional implementation 
guidance issued in 2018 and 2019 (collectively referred to as “ASU 2016-13”) that changes the way entities recognize 
impairment of financial assets.  The new guidance requires immediate recognition of estimated credit losses expected to occur 
over the remaining life of many financial assets through the establishment of a valuation allowance.  The valuation allowance is 
a measurement of expected losses based on relevant information about past events, including historical experience, current 
conditions, and reasonable and supportable forecasts that affect the collectability of the reported amount.  Additionally, ASU 
2016-03 requires the presentation of the impacted financial assets on the consolidated balance sheet net of the valuation 
allowance.  

We will adopt this guidance on January 1, 2020 and it will not be material to our financial condition or results of operations.  
We will apply a modified retrospective approach for the adoption and we anticipate recording a cumulative-effect adjustment to 
the opening balance of 2020 retained earnings, which is not expected to be material.  Also, as prescribed in the literature, we 
will not adjust the amortized cost basis of any securities for which we had previously recorded an OTTI charge.  The 
cumulative-effect adjustment to increase retained earnings represents the net adjustment required to establish valuation 
allowances on our held-to-maturity ("HTM") debt securities and to re-estimate valuation allowances on our trade receivables 
and reinsurance recoverables under ASU 2016-13. 

In August 2018, the FASB issued ASU 2018-15, Intangibles - Goodwill and Other - Internal-Use Software: Customer’s
Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract (“ASU
2018-15”).  ASU 2018-15 aligns the requirements for capitalizing implementation costs incurred in a hosting arrangement that
is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use
software.  We will adopt this guidance on January 1, 2020 and we do not expect that it will have a material impact to our 
financial condition or results of operations.

In December 2019, the FASB issued ASU 2019-12, Income Taxes - Simplifying the Accounting for Income Taxes (“ASU 
2019-12”).  Among other items, the amendments in ASU 2019-12 simplify the accounting treatment of tax law changes and 
year-to-date losses in interim periods.  An entity generally recognizes the effects of a change in tax law in the period of 
enactment; however, there is an exception for tax laws with delayed effective dates.  Under current guidance, an entity may not 
adjust its annual effective tax rate for a tax law change until the period in which the law is effective.  This exception was 
removed under ASU 2019-12, thereby providing that all effects of a tax law change are recognized in the period of enactment, 
including adjustment of the estimated annual effective tax rate.  Regarding year-to-date losses in interim periods, an entity is 
required to estimate its annual effective tax rate for the full fiscal year at the end of each interim period and use that rate to 
calculate its income taxes on a year-to-date basis.  However, current guidance provides an exception that when a loss in an 
interim period exceeds the anticipate loss for the year, the income tax benefit is limited to the amount that would be recognized 
if the year-to-date loss were the anticipated loss for the full year.  ASU 2019-12 removes this exception and provides that in this 
situation, an entity would compute its income tax benefit at each interim period based on its estimated annual effective tax rate.  
ASU 2019-12 is effective for fiscal years beginning after December 15, 2020, including interim periods within those annual 
periods.  Early adoption is permitted.  We are currently evaluating the impact of this guidance on our financial condition and 
results of operations.

83

Note 4. Statements of Cash Flows
Supplemental cash flow information for the years ended December 31, 2019, 2018, and 2017 is as follows:

($ in thousands)

Cash paid during the period for:

Interest

Federal income tax

Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows from operating leases1

Operating cash flows from financing leases

Financing cash flows from finance leases

Non-cash items:
Corporate actions related to fixed income securities, AFS2
Corporate actions related to equity securities2

Assets acquired under finance lease arrangements
Assets acquired under operating lease arrangements1

2019

2018

2017

$

25,089

55,825

8,138

16

977

61,369

14,250

824

13,808

23,992

29,193

—

—

5,646

52,277

944

4,119

—

23,905

62,000

—

—

4,121

22,511

4,725

278

—

—
Non-cash purchase of property and equipment
1Upon adoption of ASU 2016-02, effective January 1, 2019, we are required to disclose cash paid for amounts included in the measurement of operating lease 
liabilities, as well as supplemental non-cash information on operating lease liabilities arising from obtaining operating lease assets. 
2Examples of corporate actions include exchanges, non-cash acquisitions, and stock-splits.

291

89

The following table provides a reconciliation of cash and restricted cash reported within the Consolidated Balance Sheets that 
equate to the amount reported in the Consolidated Statements of Cash Flows:

($ in thousands)

Cash

Restricted cash

Total cash and restricted cash shown in the Statements of Cash Flows

December 31, 2019

December 31, 2018

$

$

300

7,675

7,975

505

16,414

16,919

Amounts included in restricted cash represent cash received from the National Flood Insurance Program ("NFIP"), which is 
restricted to pay flood claims under the Write Your Own Program.

84

 
 
 
Note 5. Investments
(a) Net unrealized gains on investments included in OCI by asset class were as follows for the years ended December 31, 2019, 
2018, and 2017: 

($ in thousands)

AFS securities:

Fixed income securities

Equity securities

Total AFS securities

HTM securities:

Fixed income securities

Total HTM securities

Short-term securities

Total net unrealized gains

Deferred income tax

Net unrealized gains, net of deferred income tax

2019

2018

2017

$

215,634

—

215,634

31

31

23

215,688

(45,294)

170,394

2,302

—

2,302

89

89

—

2,391

(502)

1,889

85,806

38,894

124,700

(21)

(21)

—

124,679

(44,103)

80,576

Cumulative effect adjustment due to accounting change for equity unrealized1
Cumulative effect adjustment due to accounting changes due to accounting change for stranded 
tax assets1
Increase (decrease) in net unrealized gains in OCI, net of deferred income tax
38,453
1Upon adoption of ASU 2016-01, we recognized a $30.7 million cumulative-effect adjustment to the opening balance of AOCI, which represents the after-tax 
net unrealized gain on our equity portfolio as of December 31, 2017.  Additionally, upon adoption of ASU 2018-02, we recognized a one-time reclassification 
from AOCI to retained earnings for $17.9 million representing the stranded tax assets related to our investment portfolio that were created in AOCI from the 
enactment of the Tax Cuts and Jobs Act of 2017 ("Tax Reform"). 

(17,920)

(65,881)

168,505

30,726

—

—

—

—

$

(b) Information regarding our HTM fixed income securities as of December 31, 2019 and December 31, 2018 was as follows: 

December 31, 2019

($ in thousands)
Obligations of state and political
subdivisions
Corporate securities

Total HTM fixed income securities

Amortized
Cost

$

$

4,573

16,196

20,769

Net
Unrealized
Gains
(Losses)

Carrying
Value

Unrecognized
Holding
Gains

Unrecognized
Holding
Losses

Fair
Value

7

24

31

4,580

16,220

20,800

342

834

1,176

(1)

—

(1)

4,921

17,054

21,975

December 31, 2018

($ in thousands)
Obligations of state and political
subdivisions

Corporate securities

Total HTM fixed income securities

$

Amortized
Cost

17,431

19,590

37,021

Net
Unrealized
Gains
(Losses)

Carrying
Value

Unrecognized
Holding
Gains

Unrecognized
Holding
Losses

Fair
Value

39

50

89

17,470

19,640

37,110

504

855

1,359

(5)

(147)

(152)

17,969

20,348

38,317

Unrecognized holding gains and losses of HTM securities are not reflected in the Financial Statements, as they represent fair 
value fluctuations from the date a security is designated as HTM through the date of the balance sheet. 

85

 
 
 
 
 
 
 
 
(c) Information regarding our AFS securities as of December 31, 2019 and December 31, 2018 were as follows:

December 31, 2019

($ in thousands)
AFS fixed income securities:

U.S. government and government agencies

$

Foreign government

Obligations of states and political subdivisions

Corporate securities

CLO and other ABS

CMBS

RMBS

Cost/
Amortized
Cost

112,680

18,011

1,168,185

1,866,881

790,517

514,709

1,409,003

Unrealized
Gains

Unrealized
Losses

Fair
Value

3,506

533

62,175

81,906

7,929

23,902

43,421

—

(2)

(270)

(1,310)

(5,434)

(267)

(455)

(7,738)

116,186

18,542

1,230,090

1,947,477

793,012

538,344

1,451,969

6,095,620

Total AFS fixed income securities

$

5,879,986

223,372

December 31, 2018

($ in thousands)
AFS fixed income securities:

U.S. government and government agencies

$

Foreign government

Obligations of states and political subdivisions

Corporate securities

CLO and other ABS

CMBS

RMBS

Cost/
Amortized
Cost

120,092

23,202

1,121,615

1,639,852

720,193

527,409

1,118,435

Total AFS fixed income securities

$

5,270,798

Unrealized
Gains

Unrealized
Losses

Fair
Value

1,810

36

19,485

5,521

4,112

3,417

12,988

47,369

(592)

(107)

(2,631)

(27,965)

(6,943)

(3,748)

(3,081)

(45,067)

121,310

23,131

1,138,469

1,617,408

717,362

527,078

1,128,342

5,273,100

Unrealized gains and losses of AFS securities represent fair value fluctuations from the later of:  (i) the date a security is 
designated as AFS; or (ii) the date that an OTTI charge is recognized on an AFS security, through the date of the balance sheet.  
These unrealized gains and losses are recorded in AOCI on the Consolidated Balance Sheets. 

(d)  The severity of impairment on the securities in an unrealized/unrecognized loss position averaged approximately 1% of 
amortized cost at December 31, 2019 and approximately 2% at December 31, 2018.  Quantitative information regarding 
unrealized losses on our AFS portfolio is provided below.  Our HTM portfolio had less than $0.1 million in unrealized/
unrecognized losses at December 31, 2019 and $0.2 million in unrealized/unrecognized losses at December 31, 2018.

December 31, 2019

Less than 12 months

12 months or longer

Total

($ in thousands)

AFS fixed income securities:

Foreign government

Obligations of states and political subdivisions

Corporate securities

CLO and other ABS

CMBS

RMBS

Total AFS fixed income securities

$

Fair 
Value

Unrealized
Losses

Fair
Value

Unrealized
Losses

Fair
Value

Unrealized
Losses

1,416

35,838

84,832

205,191

62,893

126,089

516,259

(2)

(270)

(480)

(1,938)

(264)

(425)

—

—

20,182

204,385

828

5,375

—

—

(830)

(3,496)

(3)

(30)

(3,379)

230,770

(4,359)

1,416

35,838

105,014

409,576

63,721

131,464

747,029

(2)

(270)

(1,310)

(5,434)

(267)

(455)

(7,738)

86

 
 
 
 
 
December 31, 2018

Less than 12 months

12 months or longer

Total

Fair 
Value

Unrealized
Losses

Fair
Value

Unrealized
Losses

Fair
Value

Unrealized
Losses

($ in thousands)

AFS fixed income securities:

U.S. government and government agencies

$

Foreign government

Obligations of states and political subdivisions

Corporate securities

CLO and other ABS

CMBS

RMBS

6,693

12,208

196,798

1,041,952

516,106

229,338

139,338

(174)

(93)

(2,074)

(23,649)

(6,750)

(2,548)

(1,660)

23,163

1,482

42,821

78,953

16,800

66,294

45,661

(418)

(14)

(557)

29,856

13,690

239,619

(4,316)

1,120,905

(193)

(1,200)

(1,421)

(8,119)

532,906

295,632

184,999

(592)

(107)

(2,631)

(27,965)

(6,943)

(3,748)

(3,081)

Total AFS fixed income securities

$

2,142,433

(36,948)

275,174

2,417,607

(45,067)

The $37.3 million decrease in the unrealized loss position reflected: (i) lower interest rates, with a 90-basis point decrease in 
the 2-year U.S. Treasury Note yields and a 77-basis point decrease in 10-year U.S. Treasury Note yields during 2019; and (ii) 
tightening option adjusted corporate credit spreads with a 60-basis point decrease in the Bloomberg Barclays U.S. Aggregate 
Corporate Bond Index during 2019.  We do not currently intend to sell any of the securities in the tables above, nor will we be 
required to sell any of these securities.  Considering these factors and our review of these securities under our OTTI policy as 
described in Note 2. “Summary of Significant Accounting Policies” of this Form 10-K, we have concluded that they are 
temporarily impaired as we believe:  (i) they will mature at par value; (ii) they have not incurred a credit impairment; and (iii) 
future values of these securities will fluctuate with changes in interest rates.  This conclusion reflects our current judgment as to 
the financial position and future prospects of the entity that issued the investment security and underlying collateral. 

(e) Fixed income securities at December 31, 2019, by contractual maturity are shown below.  Mortgage-backed securities are 
included in the maturity tables using the estimated average life of each security.  Expected maturities may differ from 
contractual maturities because issuers may have the right to call or prepay obligations with or without call or prepayment 
penalties.

Listed below are the contractual maturities of fixed income securities at December 31, 2019:

($ in thousands)

Due in one year or less

Due after one year through five years

Due after five years through 10 years

Due after 10 years

Total fixed income securities

AFS

HTM

Fair Value

Carrying Value

Fair Value

$

394,027

3,001,602

2,531,172

168,819

$

6,095,620

1,211

13,856

5,733
—

20,800

1,229

14,820

5,926
—

21,975

(f) The following table summarizes our other investment portfolio by strategy:

Other Investments

December 31, 2019

December 31, 2018

($ in thousands)

Alternative Investments

Private equity

Private credit

Real assets

Total alternative investments

Carrying
Value

Remaining
Commitment

Maximum
Exposure to Loss1

Carrying
Value

Remaining
Commitment

Maximum
Exposure to Loss1

$

118,352

42,532

23,256

184,140

93,138

105,340

20,741

219,219

211,490

147,872

43,997

403,359

84,352

41,682

27,862

153,896

93,688

81,453

27,129

202,270

178,040

123,135

54,991

356,166

Other securities2
25,042
Total other investments
381,208
1The maximum exposure to loss includes both the carrying value of these investments and the related unfunded commitments.  In addition, tax credits that have 
been previously recognized in Other securities are subject to the risk of recapture, which we do not consider significant. 
2Other securities primarily consists of tax credit investments.

25,042
178,938

—
202,270

219,219

436,026

216,807

32,667

32,667

—

$

We have reviewed various investments included in the table above and have concluded that they are VIEs, but that we are not 
the primary beneficiary and therefore, consolidation is not required.  We do not have a future obligation to fund losses or debts 

87

 
 
 
 
 
 
 
 
 
on behalf of these investments; however, we are contractually committed to make additional investments up to the remaining 
commitment outlined above.  We have not provided any non-contractual financial support at any time during 2019 or 2018.

The following is a description of our alternative investment strategies:

Our private equity strategy includes the following:

•  Primary Private Equity:  This strategy makes private equity investments, primarily in established large and middle 

market companies across diverse industries globally, with an emphasis on North America.

• 

Secondary Private Equity:  This strategy purchases seasoned private equity funds from investors desiring liquidity 
prior to normal fund termination.  Investments are made across all sectors of the private equity market, including 
leveraged buyouts ("LBO"), venture capital, distressed securities, mezzanine financing, real estate, and infrastructure.

•  Venture Capital:  In general, these investments are made principally by investing in equity securities of privately-held 
corporations, for long-term capital appreciation.  This strategy makes private equity investments in growth equity and 
buyout partnerships.

Our private credit strategy includes the following:

•  Direct Lending:  This strategy provides privately negotiated loans to U.S. middle market companies.  Typically, these 
are floating rate, senior secured loans diversified across industries.  Loans are made to companies that may or may not 
have private equity sponsors to finance LBOs, recapitalizations, and acquisitions. 

•  Mezzanine Financing:  This strategy provides privately-negotiated fixed income securities, generally with an equity 
component, to LBO firms and private and publicly-traded large, mid, and small-cap companies to finance LBOs, 
recapitalizations, and acquisitions.

•  Opportunistic and Distressed Debt:  This strategy makes investments in debt and equity securities of companies that 
are experiencing financial distress, operational issues, or dislocated pricing of publicly-traded securities.  Investments 
include buying indebtedness of bankrupt or financially-troubled companies, small balance loan portfolios, special 
situations and capital structure arbitrage trades, commercial real estate mortgages, and similar non-U.S. securities and 
debt obligations. 

Our real assets strategy includes the following:

• 

Infrastructure:  This strategy invests in the equity or debt of cash flow generating assets, diversified across a variety of 
industries, including transportation, energy infrastructure, renewable power, such as wind and solar, social 
infrastructure, power generation, water, telecom, and other regulated entities principally located in North America and 
Western Europe.

•  Real Estate:  This strategy invests in real estate in North America, Europe, and Asia via direct property ownership, 

joint ventures, mortgages, and investments in equity and debt instruments.

Our alternative investment strategies may employ leverage and may use hedging to reduce foreign exchange or interest rate 
volatility.  At this time, our alternative investment strategies do not include hedge funds.  We typically cannot redeem our 
investments with the general partners of these investments; however, occasionally these partnerships can be traded on the 
secondary market.  Once liquidation is triggered by clauses within the limited partnership agreements or at the funds’ stated end 
date, we will receive our final allocation of capital and any earned appreciation of the underlying investments, assuming we 
have not divested ourselves of our partnership interests prior to that time.  We currently receive distributions from these 
alternative investments through the realization of the underlying investments or income generated in the limited partnerships.  

88

The following tables set forth summarized financial information for our other investments portfolio, including the portion not 
owned by us.  The investments are recorded under the equity method of accounting.  The last line in the income statement 
information table below reflects our share of the aggregate income, which is the portion included in our Financial Statements.  
As the majority of these investments report results to us on a one quarter lag, the summarized financial statement information is 
as of, and for the 12-month period ended, September 30: 

Balance Sheet Information

December 31,

($ in millions)

Investments

Total assets

Total liabilities

Total partners’ capital

Income Statement Information
12 months ended September 30,
($ in millions)
Net investment (loss) income
Realized gains
Net change in unrealized appreciation
Net income before tax

Insurance Subsidiaries' alternative investments income before tax

2019

2018

$

43,857

45,432

5,670

39,762

2019

2018

2017

$

$

(8)
695
5,543
6,230

17.9

134
1,981
1,303
3,418

17.6

28,292

30,377

4,532

25,845

(143)
325
2,894
3,076

12.7

(g) We did not have exposure to any credit concentration risk of a single issuer greater than 10% of our stockholders' equity, 
other than certain U.S. government agencies, as of December 31, 2019 or December 31, 2018. 

(h) We have pledged certain AFS fixed income securities as collateral related to our relationships with the Federal Home Loan 
Bank of Indianapolis ("FHLBI") and the Federal Home Loan Bank of New York ("FHLBNY").  In addition, certain securities 
were on deposit with various state and regulatory agencies at December 31, 2019 to comply with insurance laws.  We retain all 
rights regarding all securities pledged as collateral.  

The following table summarizes the market value of these securities at December 31, 2019:

($ in millions)

U.S. government and government agencies

Obligations of states and political subdivisions

Corporate securities

CMBS

RMBS

Total pledged as collateral

 FHLBI
Collateral

FHLBNY
Collateral

State and
Regulatory
Deposits

Total

$

$

—

—

—

7.2

59.0

66.2

—

—

—

17.9

77.6

95.5

22.8

4.0

0.3

—

—

27.1

22.8

4.0

0.3

25.1

136.6

188.8

(i) The components of pre-tax net investment income earned were as follows: 

($ in thousands)

Fixed income securities

Equity securities

Short-term investments

Other investments

Investment expenses

Net investment income earned

2019

2018

2017

$

$

203,255

6,996

6,653

18,778

(13,139)

222,543

178,104

7,764

3,472

17,799

(11,803)

195,336

153,230

6,442

1,526

12,871

(12,187)

161,882

89

 
(j) The following tables summarize OTTI by asset type for the periods indicated:

Gross

Included in OCI

Recognized in
Earnings

66

2,529

2,595

1,049

3,644

—

—

—

—

—

66

2,529

2,595

1,049

3,644

Gross

Included in OCI

Recognized in
Earnings

1,783

2,903

4,686

1,893

6,579

—

—

—

—

—

1,783

2,903

4,686

1,893

6,579

Gross

Included in OCI

Recognized in
Earnings

36

612

587

96

670

1,183

3,184

1,435

1,435

190

4,809

—

—

—

—

—

(36)

(36)

—

—

—

(36)

2019

2018

2017

1,910

24,844

(16)

(23)

26,715

(3,644)

23,071

(8,649)

14,422

(34,953)

18,695

(3)

(2,714)

(18,975)

(6,579)

(25,554)

(29,369)

(54,923)

36

612

587

96

670

1,219

3,220

1,435

1,435

190

4,845

6,944

4,629

(4)

(365)

11,204

(4,845)

6,359

—

6,359

$

$

$

$

$

$

$

$

2019

($ in thousands)

AFS fixed income securities:

Obligations of states and political subdivisions

Corporate securities

Total AFS fixed income securities

Other investments

Total OTTI losses

2018

($ in thousands)

AFS fixed income securities:

Corporate securities

RMBS

Total AFS fixed income securities

Other investments

Total OTTI losses

2017

($ in thousands)

AFS fixed income securities:

U.S. government and government agencies

Obligations of states and political subdivisons

Corporate securities

CLO and other ABS

CMBS

RMBS

Total AFS fixed income securities

AFS equity securities:

Common stock

Total AFS equity securities

Other investments

Total OTTI losses

(k)  Net realized and unrealized gains and losses included the following:

($ in thousands)

Net realized gains (losses) on the disposals of securities:

Fixed income securities

Equity securities

Short-term investments

Other investments

Net realized gains (losses) on the disposal of securities

OTTI charges

Net realized gains (losses)

Unrealized (losses) recognized in income on equity securities

Total net realized and unrealized investment gains (losses)

90

 
 
 
 
 
 
 
 
 
 
 
Unrealized (losses) recognized in income on equity securities, as reflected in the table above, include the following:

($ in thousands)

2019

2018

Unrealized gains (losses) recognized in income on equity securities:

On securities remaining in our portfolio at December 31, 2019

On securities sold in each respective period

Total unrealized (losses) recognized in income on equity securities

$

The components of net realized gains (losses) on disposals were as follows:

1,219

(9,868)

(8,649)

2019

2018

2017

($ in thousands)

HTM fixed income securities

Gains

Losses

AFS fixed income securities

Gains

Losses

Equity securities

Gains

Losses

Short-term investments

Gains

Losses

Other investments

Gains

Losses

$

1

(15)

6,899

(4,975)

24,980

(136)

24

(40)

6

(29)

2

—

5,460

(40,415)

23,203

(4,508)

7

(10)

—

(2,714)

(18,975)

(3,098)

(26,271)

(29,369)

44

(1)

10,193

(3,292)

5,829

(1,200)

2

(6)

494

(859)

11,204

Total net realized investment gains (losses)

$

26,715

Realized gains and losses on the sale of investments are determined on the basis of the cost of the specific investments sold.  
Proceeds from the sale of AFS fixed income securities were $594.7 million, $2,030.7 million, and $1,197.9 million in 2019, 
2018, and 2017, respectively.  Proceeds from sale of equity securities were $137.3 million, $113.3 million, and $38.0 million in 
2019, 2018, and 2017, respectively.

Net realized gains (losses) in the table above were driven by the following:

• 
• 
• 

2019:  Opportunistic sales in our equity portfolio.
2018:  Higher trading volume driven by opportunistic sales in both our fixed income securities and equity portfolios.
2017:  Higher trading volume in our fixed income securities portfolio related to a more active external investment 
management approach and opportunistic sales in our equity portfolio.

Note 6. Comprehensive Income
(a) The components of comprehensive income, both gross and net of tax, for 2019, 2018, and 2017 were as follows:

2019
($ in thousands)
Net income

Components of OCI:
Unrealized gains (losses) on investment securities:
Unrealized holding gains during the year

Amounts reclassified into net income:

HTM securities

Realized losses on disposals and OTTI of AFS securities

Total unrealized gains on investment securities

Defined benefit pension and post-retirement plans:

Net actuarial loss

Amounts reclassified into net income:

Net actuarial loss

Total defined benefit pension and post-retirement plans

Other comprehensive income

Comprehensive income

Gross

Tax

Net

$

336,390

64,767

271,623

212,683

44,662

168,021

(58)

671

213,296

(12)

141

44,791

(46)

530

168,505

(13,795)

(2,897)

(10,898)

2,657

(11,138)
202,158

538,548

558

(2,339)
42,452

107,219

2,099

(8,799)
159,706
431,329  

$

91

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2018
($ in thousands)
Net income
Components of OCI:
Unrealized (losses) gains on investment securities:
Unrealized holding losses during the year
Amounts reclassified into net income:

HTM securities
Realized losses on disposals and OTTI of AFS securities
Total unrealized losses on investment securities

Defined benefit pension and post-retirement plans:

Net actuarial loss
Amounts reclassified into net income:

Net actuarial loss

Total defined benefit pension and post-retirement plans

Other comprehensive loss
Comprehensive income

2017
($ in thousands)
Net income
Components of OCI:
Unrealized gains (losses) on investment securities:
Unrealized holding gains during the year
Non-credit portion of OTTI recognized in OCI
Amounts reclassified into net income:

HTM securities
Non-credit OTTI
Realized gains on disposals and OTTI of AFS securities
Total unrealized gains on investment securities

Defined benefit pension and post-retirement plans:

Net actuarial loss
Amounts reclassified into net income:

Net actuarial loss

Total defined benefit pension and post-retirement plans

Other comprehensive income
Comprehensive income

Gross

Tax

Net

$

211,721

32,782

178,939

(123,145)

(25,861)

(97,284)

110
39,641
(83,394)

(11,273)

2,127
(9,146)
(92,540)
119,181

23
8,325
(17,513)

87
31,316
(65,881)

(2,367)

(8,906)

447
(1,920)
(19,433)
13,349

1,680
(7,226)
(73,107)
105,832

Gross

Tax

Net

261,968

93,142

168,826

66,894
36

(179)
104
(6,979)
59,876

(4,684)

2,102
(2,582)
57,294
319,262

23,879
13

(63)
36
(2,442)
21,423

(984)

735
(249)
21,174
114,316

43,015
23

(116)
68
(4,537)
38,453

(3,700)

1,367
(2,333)
36,120
204,946

$

$

$

(b) The balances of, and changes in, each component of AOCI (net of taxes) as of December 31, 2019 and 2018 were as 
follows:

($ in thousands)

OTTI Related

HTM Related

All Other

Investments
Subtotal

Net Unrealized (Losses) Gains on Investment Securities

Defined Benefit
Pension and
Post-retirement
Plans

Total AOCI

$

Balance, December 31, 2017
Cumulative effect adjustments1
Balance: December 31, 2017, as adjusted
OCI before reclassifications
Amounts reclassified from AOCI
Net current period OCI
Balance, December 31, 2018
OCI before reclassifications
Amounts reclassified from AOCI
Net current period OCI
Balance, December 31, 2019
 1 Upon adoption of ASU 2016-01 and ASU 2018-02 in the first quarter of 2018, we recognized a $25.0 million cumulative-effect adjustment to the opening 
balance of AOCI, which represents the after-tax net unrealized gain on our equity portfolio as of December 31, 2017 and the one-time reclassification from 
AOCI to retained earnings for the stranded tax assets that were created in AOCI from the enactment of Tax Reform. 

80,648
(12,792)
67,856
(97,284)
31,316
(65,968)
1,888
168,021
530
168,551
170,439

80,575
(12,806)
67,769
(97,284)
31,403
(65,881)
1,888
168,021
484
168,505
170,393

(60,405)
(12,213)
(72,618)
(8,906)
1,680
(7,226)
(79,844)
(10,898)
2,099
(8,799)
(88,643)

20,170
(25,019)
(4,849)
(106,190)
33,083
(73,107)
(77,956)
157,123
2,583
159,706
81,750

(59)
(12)
(71)
—
—
—
(71)
—
—
—
(71)

(14)
(2)
(16)
—
87
87
71
—
(46)
(46)
25

$

92

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The reclassifications out of AOCI are as follows:

($ in thousands)

HTM related

Unrealized (gains) losses on HTM disposals

$

Amortization of net unrealized gains on HTM
securities

Realized losses (gains) on AFS

Realized losses on AFS disposals and OTTI

Defined benefit pension and post-retirement life plans

Net actuarial loss

Total defined benefit pension and post-retirement life

Total reclassifications for the period

$

Year ended 
December 31, 2019

Year ended 
December 31, 2018

Affected Line Item in the Consolidated
Statements of Income

(46)

(12)

(58)

12

(46)

671

671

(141)

530

582

2,075

2,657

(558)

2,099

2,583

137 Net realized and unrealized gains (losses)

(27) Net investment income earned

110

Income before federal income tax

(23) Total federal income tax expense

87 Net income

39,641 Net realized and unrealized gains (losses)

39,641

Income before federal income tax

(8,325) Total federal income tax expense

31,316 Net income

450 Loss and loss expense incurred

1,677 Other insurance expenses

2,127

Income before federal income tax

(447) Total federal income tax expense

1,680 Net income

33,083 Net income

Note 7. Fair Value Measurements
The financial assets in our investment portfolio are primarily measured at fair value as disclosed on the Consolidated Balance 
Sheets.  The following table presents the carrying amounts and estimated fair values of our financial liabilities as of 
December 31, 2019 and 2018:

($ in thousands)

Financial Liabilities

Long-term debt:

7.25% Senior Notes

6.70% Senior Notes

5.875% Senior Notes

5.375% Senior Notes

1.61% Borrowings from FHLBNY

1.56% Borrowings from FHLBNY

3.03% Borrowings from FHLBI

   Subtotal long-term debt

   Unamortized debt issuance costs

 Finance lease obligations

Total long-term debt

December 31, 2019

December 31, 2018

Carrying
Amount

Fair Value

Carrying
Amount

Fair Value

66,365

123,104

—

357,025

24,901

24,875

63,002

659,272

$

49,910

99,480

—

294,157

25,000

25,000

60,000

553,547

(3,687)

737

$

550,597

57,032

107,075

177,230

—

24,218

24,162

58,905

448,622

49,907

99,462

185,000

—

25,000

25,000

60,000

444,369

(4,829)

—

439,540

For discussion regarding the fair value techniques of our financial instruments, refer to Note 2. "Summary of Significant 
Accounting Policies" in this Form 10-K.

93

 
 
 
 
 
The following tables provide quantitative disclosures of our financial assets that were measured and recorded at fair value at 
December 31, 2019 and 2018:

December 31, 2019

($ in thousands)

Description

Measured on a recurring basis:

AFS fixed income securities:

U.S. government and government agencies

Foreign government

Obligations of states and political subdivisions

Corporate securities

CLO and other ABS

CMBS

RMBS

Total AFS fixed income securities

Equity securities:
Common stock1
Preferred stock

Total equity securities

Short-term investments

Total assets measured at fair value

Fair Value Measurements Using

Quoted Prices in 
Active Markets for 
Identical Assets/ 
Liabilities
(Level 1)

Significant Other
Observable Inputs
(Level 2)

Significant 
Unobservable 
Inputs
 (Level 3)

Assets Measured
at Fair Value

$

$

116,186

18,542

1,230,090

1,947,477

793,012

538,344

1,451,969

6,095,620

69,900

3,037

72,937

282,490

6,451,047

41,083

—

—

—

3,635

—

—

44,718

32,145

3,037

35,182

265,306

345,206

75,103

18,542

1,230,090

1,930,426

772,343

538,344

1,451,969

6,016,817

—

—

—

17,184

6,034,001

—

—

—

17,051

17,034

—

—

34,085

—

—

—

—

34,085

December 31, 2018

Fair Value Measurements Using

($ in thousands)

Description

Measured on a recurring basis:

AFS fixed income securities:

Assets Measured at
Fair Value

Quoted Prices in 
Active Markets for 
Identical Assets/ 
Liabilities
(Level 1)

Significant Other
Observable Inputs
(Level 2)

Significant 
Unobservable 
Inputs
 (Level 3)

U.S. government and government agencies

$

Foreign government

Obligations of states and political subdivisions

Corporate securities

CLO and other ABS

CMBS

RMBS

Total AFS fixed income securities

Equity securities:
Common stock1

Preferred stock

Total equity securities

Short-term investments

121,310

23,131

1,138,469

1,617,408

717,362

527,078

1,128,342

5,273,100

144,727

2,912

147,639

323,864

Total assets measured at fair value

$

5,744,603

78,381

—

—

—

—

—

—

78,381

107,397

2,912

110,309

321,370

510,060

42,929

23,131

1,138,469

1,617,408

709,953

527,078

1,128,342

5,187,310

—

—

—

2,494

5,189,804

—

—

—

—

7,409

—

—

7,409

—

—

—

—

7,409

1In accordance with ASU 2015-07, investments amounting to $37.8 million and $37.3 million at December 31, 2019 and December 31, 2018, respectively, 
were measured at fair value using the net asset value per share (or its practical expedient) and have not been classified in the fair value hierarchy.  The fair 
value amounts presented in this table are intended to permit reconciliation of the fair value hierarchy to total assets measured at fair value.

94

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table provides a summary of the changes in the fair value of securities measured using Level 3 inputs and related 
quantitative information during 2019: 

2019

($ in thousands)

Fair value, December 31, 2018

Total net (losses) gains for the period included in:

OCI

Net income

Purchases

Sales

Issuances

Settlements

Transfers into Level 3

Transfers out of Level 3

Fair value, December 31, 2019

Corporate
Securities

CLO and Other
ABS

Total

$

—

7,409

7,409

(118)

—

—

—

—

—

17,169

—

(261)

245

(379)

245

21,282

21,282

—

—

(279)

18,853

—

—

(279)

36,022

(30,215)

(30,215)

$

17,051

17,034

34,085

There were no material changes in the fair value of securities measured using Level 3 prices during 2018.

The following tables provide quantitative information regarding our financial assets and liabilities that were not measured, but 
were disclosed at fair value at December 31, 2019 and 2018:

December 31, 2019

Fair Value Measurements Using

($ in thousands)

Financial Assets

HTM:

Obligations of states and political subdivisions

Corporate securities

Total HTM fixed income securities

Financial Liabilities

Long-term debt:

7.25% Senior Notes

6.70% Senior Notes

5.375% Senior Notes

1.61% Borrowings from FHLBNY

1.56% Borrowings from FHLBNY

3.03% Borrowings from FHLBI

Total long-term debt

Assets/Liabilities 
Disclosed at 
Fair Value

Quoted Prices in 
Active Markets 
for Identical 
Assets/Liabilities
(Level 1)

Significant Other 
Observable Inputs
(Level 2)

Significant 
Unobservable 
Inputs
(Level 3)

$

$

$

4,921

17,054

21,975

66,365

123,104

357,025

24,901

24,875

63,002

$

659,272

—

—

—

—

—

—

—

—

—

—

4,921

17,054

21,975

66,365

123,104

357,025

24,901

24,875

63,002

659,272

—

—

—

—

—

—

—

—

—

—

95

 
 
 
December 31, 2018

Fair Value Measurements Using

($ in thousands)

Financial Assets

HTM:

Obligations of states and political subdivisions

Corporate securities

Total HTM fixed income securities

Financial Liabilities

Long-term debt:

7.25% Senior Notes

6.70% Senior Notes

5.875% Senior Notes

1.61% Borrowings from FHLBNY

1.56% Borrowings from FHLBNY

3.03% Borrowings from FHLBI

Total long-term debt

Assets/Liabilities 
Disclosed at 
Fair Value

Quoted Prices in 
Active Markets for 
Identical Assets/
Liabilities
(Level 1)

Significant Other 
Observable Inputs
(Level 2)

Significant 
Unobservable 
Inputs
(Level 3)

$

$

$

17,969

20,348

38,317

57,032

107,075

177,230

24,218

24,162

58,905

—

—

—

—

—

177,230

—

—

—

$

448,622

177,230

17,969

20,348

38,317

57,032

107,075

—

24,218

24,162

58,905

271,392

—

—

—

—

—

—

—

—

—

—

Note 8. Reinsurance
Our Financial Statements reflect the effects of assumed and ceded reinsurance transactions.  Assumed reinsurance refers to the 
acceptance of certain insurance risks that other insurance entities have underwritten.  Ceded reinsurance involves transferring 
certain insurance risks (along with the related written and earned premiums) that we have underwritten to other insurance 
companies that agree to share these risks.  The primary purpose of ceded reinsurance is to protect the Insurance Subsidiaries 
from potential losses in excess of the amount that we are prepared to accept.  Our major treaties covering property, property 
catastrophe, and casualty business are excess of loss contracts.  In addition, we have an intercompany quota share pooling 
arrangement and other minor reinsurance treaties. 

As a Standard Commercial Lines and E&S Lines writer, we are subject to the Terrorism Risk Insurance Program 
Reauthorization Act ("TRIPRA"), which was extended by Congress to December 31, 2027.  TRIPRA requires private insurers 
and the U. S. government to share the risk of loss on future acts of terrorism certified by the U.S. Secretary of the Treasury.  
Under TRIPRA, each participating insurer is responsible for paying a deductible of specified losses before federal assistance is 
available.  This deductible is based on a percentage of the prior year’s applicable Standard Commercial Lines and E&S Lines 
premiums.  In 2020, our deductible, before tax, is approximately $359 million.  For losses above the deductible, the federal 
government will pay 80% of losses to an industry limit of $100 billion, and the insurer retains 20%.

The Insurance Subsidiaries remain liable to policyholders to the extent that any reinsurer becomes unable to meet their 
contractual obligations.  In addition to this direct counterparty credit risk, we have indirect counterparty credit risk as our 
reinsurers often enter into their own reinsurance programs, or retrocessions, as part of managing their exposure to large losses.  
We evaluate and monitor the financial condition of our reinsurers under voluntary reinsurance arrangements to minimize our 
exposure to significant losses from reinsurer insolvencies.  The allowance for uncollectible reinsurance recoverables was $4.4 
million at December 31, 2019 and $4.5 million at December 31, 2018.

96

 
The following table represents our total reinsurance balances segregated by reinsurer to illustrate our concentration of risk 
throughout our reinsurance portfolio:

($ in thousands)

Total reinsurance recoverables

Total prepaid reinsurance premiums

Total reinsurance balance

Federal and state pools1:

NFIP

New Jersey Unsatisfied Claim Judgment Fund

Other

Total federal and state pools

Remaining reinsurance balance

Munich Re Group (A.M. Best rated "A+")

Hannover Ruckversicherungs AG (A.M. Best rated "A+")

AXIS Reinsurance Company (A.M. Best rated "A+")

Swiss Re Group (A.M. Best rated "A+")

Transatlantic Reinsurance Company (A.M. Best rated “A+”)

All other reinsurers

   Total reinsurers
Less: collateral2

   Reinsurers, net of collateral

As of December 31, 2019

As of December 31, 2018

Reinsurance
Balances

% of
Reinsurance
Balance

Reinsurance
Balances

% of
Reinsurance
Balance

$

$

$

573,235

166,705

739,940

175,472

53,732

2,449

231,653

508,287

119,748

107,474

73,009

37,190

21,824

149,042

508,287

$

$

$

24%

6

1

31

69

16

15

10

5

3

20

69%

549,172

157,723

706,895

170,453

55,167

3,602

229,222

477,673

112,841

101,835

69,102

37,519

17,686

138,690

477,673

(110,549)

$

397,738

(112,201)

$

365,472

24%

7

1

32

68

16

14

10

5

3

20

68%

 1Considered to have minimal risk of default. 
  2Includes letters of credit, trust funds, and funds held against reinsurance recoverables.

Under our reinsurance arrangements, which are prospective in nature, reinsurance premiums ceded are recorded as prepaid 
reinsurance and amortized over the remaining contract period in proportion to the reinsurance protection provided, or recorded 
periodically, as per the terms of the contract, in a direct relationship to the gross premium recording.  Reinsurance recoveries 
are recognized as gross losses are incurred.

The following table contains a listing of direct, assumed, and ceded reinsurance amounts for premiums written, premiums 
earned, and loss and loss expense incurred:

($ in thousands)
Premiums written:
Direct
Assumed
Ceded
Net

Premiums earned:
Direct
Assumed
Ceded
Net

Loss and loss expense incurred:
Direct
Assumed
Ceded
Net

2019

2018

2017

3,084,451
24,339
(429,366)
2,679,424

2,993,157
24,399
(420,385)
2,597,171

1,714,880
22,879
(186,268)
1,551,491

2,890,633
26,250
(402,597)
2,514,286

2,808,764
25,831
(398,366)
2,436,229

1,706,951
21,469
(230,286)
1,498,134

2,733,459
26,685
(389,503)
2,370,641

2,647,488
25,831
(382,292)
2,291,027

1,570,678
17,588
(243,192)
1,345,074

$

$

$

$

$

$

97

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The ceded premiums and losses related to our participation in the NFIP, under which 100% of our flood premiums, and loss and 
loss expense are ceded to the NFIP, are as follows:

Ceded to NFIP ($ in thousands)

Ceded premiums written

Ceded premiums earned

Ceded loss and loss expense incurred

2019

2018

2017

$

(266,925)

(259,119)

(71,676)

(248,053)

(244,238)

(144,967)

(241,345)

(235,088)

(160,922)

Note 9. Reserve for Loss and Loss Expense
(a) The table below provides a roll forward of reserves for loss and loss expense for beginning and ending reserve balances:

($ in thousands)

2019

2018

2017

Gross reserves for loss and loss expense, at beginning of year

$

3,893,868

Less: reinsurance recoverable on unpaid loss and loss expense, at beginning of year

Net reserves for loss and loss expense, at beginning of year

Incurred loss and loss expense for claims occurring in the:

Current year

Prior years

Total incurred loss and loss expense

Paid loss and loss expense for claims occurring in the:

Current year

Prior years

Total paid loss and loss expense

Net reserves for loss and loss expense, at end of year

Add: Reinsurance recoverable on unpaid loss and loss expense, at end of year

537,388

3,356,480

1,601,780

(50,289)

1,551,491

579,527

805,443

1,384,970

3,523,001

544,162

Gross reserves for loss and loss expense at end of year

$

4,067,163

3,771,240

585,855

3,185,385

1,527,997

(29,863)

1,498,134

573,718

753,321

1,327,039

3,356,480

537,388

3,893,868

3,691,719

611,200

3,080,519

1,384,266

(39,192)

1,345,074

497,486

742,722

1,240,208

3,185,385

585,855

3,771,240

Our net loss and loss expense reserves increased by $166.5 million in 2019, $171.1 million in 2018, and $104.9 million in 2017.  
The loss and loss expense reserves are net of anticipated recoveries for salvage and subrogation claims, which amounted to $76.7 
million for 2019, $67.7 million for 2018, and $64.8 million for 2017.  The increase in net loss and loss expense reserves in 2019 
was primarily driven by increases in exposure due to premium growth.  This increase was partially offset by favorable prior year 
loss development, largely driven by the workers compensation line of business. 

In 2019, we experienced overall net favorable prior year loss development of $50.3 million, compared to $29.9 million in 2018 
and $39.2 million in 2017.  The following table summarizes the prior year reserve development by line of business:

(Favorable)/Unfavorable Prior Year Development

($ in millions)

General Liability

Commercial Automobile

Workers Compensation

Businessowners' Policies

Commercial Property

Homeowners

Personal Automobile

E&S Casualty Lines

E&S Property Lines

Other

Total

2019

2018

2017

$

(5.0)

0.7

(68.0)
1.9

5.1

7.5

4.4

2.0

1.0

0.1

$

(50.3)

(9.5)

36.7

(83.0)

(1.5)

7.5

9.8

3.0

12.0

(4.8)

(0.1)

(29.9)

(48.3)
35.6
(52.3)
1.9

8.7

0.4

6.7

10.0

0.1
(2.0)
(39.2)

The Insurance Subsidiaries had $50.3 million of favorable prior accident year reserve development during 2019, which included 
$61.0 million of net favorable casualty reserve development and $10.7 million of unfavorable property reserve development.  The 
net favorable casualty reserve development was largely driven by the workers compensation line of business, which was impacted 
by continued favorable medical trends in accident years 2017 and prior. 

The Insurance Subsidiaries had $29.9 million of favorable prior accident year reserve development during 2018, which included 
$41.5 million of net favorable casualty reserve development and $11.6 million of unfavorable property reserve development.  The 
net favorable casualty reserve development was largely driven by the workers compensation line of business, reflecting continued 

98

 
 
 
 
 
 
favorable medical trends in accident years 2017 and prior.  Partially offsetting this net favorable reserve development was $37.5 
million of unfavorable casualty reserve development in the commercial auto line of business, driven by increases in frequencies 
and severities in accident years 2015 through 2017.  In addition, our E&S casualty lines experienced unfavorable reserve 
development of $12.0 million in 2018.

The Insurance Subsidiaries had $39.2 million of favorable prior accident year reserve development during 2017.  The net 
favorable casualty reserve development was largely driven by the workers compensation and general liability lines of business in 
accident years 2014 and prior.  Partially offsetting this net favorable reserve development was $36.0 million of unfavorable 
casualty reserve development in the commercial automobile line of business, which was primarily driven by accident years 2012 
through 2016.  In addition, our E&S casualty lines experienced unfavorable reserve development of $10.0 million in 2017, 
primarily related to accident years 2015 and 2016.

(b) We have exposure to abuse and molestation claims within our general liability line of business through insurance policies that 
we issue to schools, religious institutions, daycares, and other social services.  We also have exposure to abuse and molestation 
claims from recently enacted state laws that extend the statute of limitations or permit windows to be opened for abuse and 
molestation claims and lawsuits that were previously barred by statutes of limitations.  The emergence of these claims is slow and 
highly unpredictable.  There are significant uncertainties in estimating our exposure to abuse and molestation claims (for both 
case and IBNR reserves) resulting from (i) lack of relevant historical data, (ii) the delayed and inconsistent reporting patterns 
associated with these claims, (iii) the obligation of an insurer to defend a claim, (iv) the extent to which a party can prove the 
existence of coverage, and (v) uncertainty as to the number and identity of claimants.  It is possible, as a result, that we may 
receive claims decades after the allegations occurred from coverages provided by us, including predecessor companies, that will 
require complex claims coverage determinations, potential litigation, and the need to collect from reinsurers under older 
reinsurance agreements.  We do not discount to present value that portion of our loss and loss expense reserves expected to be 
paid in future periods.

(c) Reserves established for liability insurance include exposure to asbestos and environmental claims.  These claims have arisen 
primarily from insured exposures in municipal government, small non-manufacturing commercial risk, and homeowners policies.  
The emergence of these claims is slow and highly unpredictable.  There are significant uncertainties in estimating our exposure to 
asbestos and environmental claims (for both case and IBNR reserves) resulting from lack of relevant historical data, the delayed 
and inconsistent reporting patterns associated with these claims, and uncertainty as to the number and identity of claimants and 
complex legal and coverage issues.  Legal issues that arise in asbestos and environmental cases include federal or state venue, 
choice of law, causation, admissibility of evidence, allocation of damages and contribution among joint defendants, successor and 
predecessor liability, and whether direct action against insurers can be maintained.  Coverage issues that arise in asbestos and 
environmental cases include the interpretation and application of policy exclusions, the determination and calculation of policy 
limits, the determination of the ultimate amount of a loss, the extent to which a loss is covered by a policy, if at all, the obligation 
of an insurer to defend a claim, and the extent to which a party can prove the existence of coverage.  Courts have reached different 
and sometimes inconsistent conclusions on these legal and coverage issues.  We do not discount to present value that portion of 
our loss and loss expense reserves expected to be paid in future periods.

The following table details our loss and loss expense reserves for various asbestos and environmental claims:

($ in millions)

Asbestos

Landfill sites

Underground storage tanks

Total

2019

Gross

Net

$

$

6.3

12.1

10.3

28.7

5.1

7.3

9.2

21.6

Reserves for asbestos and environmental claims are highly uncertain.  There are significant uncertainties associated with 
estimating critical assumptions, such as average clean-up costs, third-party costs, potentially responsible party shares, allocation 
of damages, litigation and coverage costs, and potential state and federal legislative changes.  Estimating IBNR is challenging 
because of the delayed and inconsistent reporting patterns associated with these claims.  Traditional actuarial approaches cannot 
be applied because past loss history is not necessarily indicative of future behavior.  While certain alternative projection models 
can be applied, such models can produce significantly different results with small changes in assumptions.  As a result, reserves 
for asbestos and environmental require a high degree of judgment.  Because of the significant uncertainty in the estimate, we do 
not calculate an asbestos and environmental loss range.  

99

 
 
 
Historically, our asbestos and environmental claims have been significantly lower in volume than many other standard 
commercial lines carriers since, prior to the introduction of the absolute pollution exclusion endorsement in the mid-1980’s, we 
primarily wrote Standard Personal Lines, and therefore, our exposure to asbestos and environmental claims has been limited. 

The following table provides a roll forward of gross and net asbestos and environmental incurred loss and loss expense and 
related reserves thereon:

($ in thousands)
Asbestos

Reserves for loss and loss expense at beginning of year

Incurred loss and loss expense

Less: loss and loss expense paid

Reserves for loss and loss expense at the end of year

Environmental

Reserves for loss and loss expense at beginning of year

Incurred loss and loss expense

Less: loss and loss expense paid

Reserves for loss and loss expense at the end of year

Total Asbestos and Environmental Claims

Reserves for loss and loss expense at beginning of year

Incurred loss and loss expense

Less: loss and loss expense paid

Reserves for loss and loss expense at the end of year

2019

2018

2017

Gross

Net

Gross

Net

Gross

Net

$

$

$

$

$

$

7,328

(375)

(665)

6,288

22,692

723

(1,002)

22,413

30,020

348

(1,667)

28,701

6,097

(375)

(665)

5,057

16,686

609

(763)

16,532

22,783

234

(1,428)

21,589

7,577

—

(249)

7,328

20,838

3,059

(1,205)

22,692

28,415

3,059

(1,454)

30,020

6,346

—

(249)

6,097

14,866

2,877

(1,057)

16,686

21,212

2,877

(1,306)

22,783

7,847

—

(270)

7,577

22,115

126

(1,403)

20,838

29,962

126

(1,673)

28,415

6,615

—

(269)

6,346

16,101

—

(1,235)

14,866

22,716

—

(1,504)

21,212

(d) The following is information about incurred and paid claims development as of December 31, 2019, net of reinsurance, as 
well as cumulative claim frequency and the associated IBNR liabilities.  During the experience period, we implemented a series 
of claims-related initiatives and claims management changes.  These initiatives focused on claims handling and reserving, medical 
claims costs, and loss expenses.  As a result of these initiatives, several historical patterns have changed and may no longer be 
appropriate to use as the sole basis for projections.

All Lines
(in thousands, except for claim counts)

Incurred Loss and Allocated Loss Expenses, Net of Reinsurance

Unaudited

Accident
Year

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

IBNR

$ 950,114

973,742

977,959

956,600

943,118

922,404

915,131

907,074

904,561

902,258

1,042,576

1,061,667

1,062,233

1,056,107

1,033,518

1,023,726

1,019,351

1,013,115

1,013,175

1,065,437

1,071,290

1,020,655

998,028

973,089

973,644

1,044,142

1,062,045

1,047,230

1,021,007

1,002,316

973,411

987,763

968,536

984,858

1,107,513

1,133,798

1,146,990

1,124,014

1,104,218

1,100,208

38,152

44,453

50,942

72,970

83,392

1,114,081

1,130,513

1,144,830

1,138,313

1,119,441

111,657

1,188,608

1,203,634

1,227,142

1,199,734

205,126

1,270,110

1,313,372

1,313,585

336,155

1,413,800

1,461,603

501,519

1,483,945
Total 11,547,343

759,853

100

As of 
December 31, 2019

Cumulative
Number of
Reported
Claims

94,526

104,861

104,148

91,326

95,081

94,128

94,579

98,014

104,187

93,947

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
All Lines
(in thousands)

Accident
Year

Cumulative Paid Loss and Allocated Loss Expenses, Net of Reinsurance

Unaudited

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

$

328,826

509,910

391,944

625,229

585,867

378,067

704,895

692,730

555,819

335,956

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

773,536

782,655

651,544

518,872

405,898

803,773

852,202

743,742

644,475

614,075

376,641

823,770

901,801

810,135

748,758

736,154

581,203

387,272

835,532

924,111

856,195

833,823

855,959

725,385

617,958

433,440

846,386

940,626

879,372

872,331

936,425

845,868

764,331

678,453

511,271

851,633

950,836

898,269

891,841

981,868

929,222

892,390

829,134

779,466

510,091

All outstanding liabilities before 2010, net of reinsurance

360,119

Liabilities for loss and loss expenses, net of reinsurance

3,392,713

Total

8,514,750

General Liability
(in thousands, except for claim counts)

Incurred Loss and Allocated Loss Expenses, Net of Reinsurance

Unaudited

2010

2011

2012

2013

2014

2015

2016

2017

2018

$ 215,208

228,680

242,499

237,154

222,328

211,619

208,968

202,394

206,146

227,769

228,720

239,480

230,785

217,256

211,196

212,011

211,500

238,979

245,561

215,083

194,144

175,305

175,268

180,659

250,609

251,421

239,776

225,709

210,785

203,831

244,312

249,946

257,132

239,333

234,082

254,720

245,710

246,990

233,249

277,214

272,048

277,986

293,747

293,128

317,934

Accident
Year

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

As of 
December 31, 2019

2019

205,322

213,485

182,085

202,697

237,125

219,204

263,245

301,384

336,326

347,150

IBNR

17,542

19,913

21,005

28,857

42,388

55,244

98,385

161,114

223,228

296,257

Cumulative
Number of
Reported
Claims

12,705

11,649

9,994

10,378

10,586

10,381

10,526

10,706

10,656

8,626

Total

2,508,023

General Liability
(in thousands)

Cumulative Paid Loss and Allocated Loss Expenses, Net of Reinsurance

Unaudited

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

$

15,726

46,201

13,924

80,018

42,692

13,030

113,050

73,643

35,241

12,789

143,360

102,978

56,580

35,113

14,901

161,487

135,377

89,008

72,127

46,825

14,665

172,394

159,768

109,448

104,587

79,972

39,978

15,684

178,179

170,525

130,866

139,114

121,969

78,668

46,549

17,366

183,988

181,856

144,451

153,628

154,957

116,804

89,431

49,470

19,531

185,962

187,276

156,186

163,764

179,192

144,216

133,757

92,355

60,784

18,097

Accident
Year

2010

2011

2012

2013

2014

2015

2016

2017

2018
2019

All outstanding liabilities before 2010, net of reinsurance

93,982

Liabilities for loss and loss expenses, net of reinsurance

1,280,416

Total

1,321,589

101

Workers Compensation
(in thousands, except for claim counts)

Incurred Loss and Allocated Loss Expenses, Net of Reinsurance

Unaudited

2010

2011

2012

2013

2014

2015

2016

2017

2018

$ 198,371

214,469

212,815

211,030

214,916

212,448

208,155

204,423

199,539

205,238

218,973

214,743

215,114

210,591

205,708

200,674

194,821

203,864

208,036

199,360

195,197

188,596

187,359

183,314

199,794

194,318

187,658

173,160

166,662

162,787

199,346

187,065

182,579

172,515

164,420

193,729

194,639

183,604

179,642

196,774

184,946

176,248

195,202

184,306

193,894

Accident
Year

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

As of 
December 31, 2019

2019

197,095

192,863

178,774

159,767

160,646

176,242

166,009

175,853

193,818

188,625

IBNR

19,514

22,717

24,605

26,260

28,320

27,927

41,146

53,654

74,399

100,336

Cumulative
Number of
Reported
Claims

12,192

11,860

11,618

11,375

10,495

10,549

10,572

10,793

11,078

9,805

Total

1,789,692

Workers Compensation
(in thousands)

Cumulative Paid Loss and Allocated Loss Expenses, Net of Reinsurance

Unaudited

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

$

46,795

93,281

42,941

122,442

90,836

40,911

137,184

118,847

86,909

36,829

149,086

134,646

108,211

74,568

35,924

153,795

139,232

122,755

96,376

78,944

33,857

158,078

149,269

132,052

109,739

100,876

77,320

34,525

162,796

154,320

139,477

118,669

113,626

98,195

78,531

40,375

165,526

158,535

143,281

124,130

119,392

112,601

98,037

82,216

41,122

167,478

161,696

146,739

126,822

124,077

120,097

109,166

100,645

84,780

37,826

Accident
Year

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

All outstanding liabilities before 2010, net of reinsurance

Liabilities for loss and loss expenses, net of reinsurance

240,140

850,505

Total

1,179,326

Commercial Automobile
(in thousands, except for claim counts)

Incurred Loss and Allocated Loss Expenses, Net of Reinsurance

Unaudited

Accident
Year

2010

2011

2012

2013

2014

2015

2016

2017
2018

2019

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

IBNR

$ 187,562

189,305

187,778

181,923

179,854

172,969

173,157

173,471

173,080

174,006

183,044

182,325

178,421

172,617

174,882

174,514

173,507

179,551

191,947

183,527

184,289

184,367

186,128

184,633

188,289

205,282

209,197

207,994

210,410

207,975

200,534

212,725

216,824

219,925

218,172

220,994

240,958

253,074

259,495

255,187

274,367

285,302

301,274

329,389
347,908

172,995

173,401

185,357

209,602

217,334

260,565

285,304

324,291

352,487

385,212

682

899

1,920

2,928

4,831

7,966

21,279

57,165

109,922

183,477

Total

2,566,548

102

As of 
December 31, 2019

Cumulative
Number of
Reported
Claims

25,512

25,524

24,160

25,722

27,714

29,340

31,167

32,474

35,034

33,438

Commercial Automobile
(in thousands)

Cumulative Paid Loss and Allocated Loss Expenses, Net of Reinsurance

Unaudited

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

$

68,098

99,254

69,849

128,015

99,196

73,316

146,913

121,576

105,371

76,469

163,513

142,507

127,235

109,893

80,810

167,227

157,291

148,669

140,015

117,169

91,347

169,100

166,082

168,114

169,850

148,884

132,260

106,022

169,793

170,000

176,656

189,626

180,701

175,866

155,720

117,287

171,693

170,913

179,501

200,750

202,821

211,515

200,701

178,823

134,867

171,941

172,365

181,353

202,622

209,655

238,142

233,939

220,422

193,788

149,538

Accident
Year

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

All outstanding liabilities before 2010, net of reinsurance

Liabilities for loss and loss expenses, net of reinsurance

3,904

596,686

Total

1,973,765

Businessowners' Policies
(in thousands, except for claim counts)

Incurred Loss and Allocated Loss Expenses, Net of Reinsurance

Unaudited

As of 
December 31, 2019

Cumulative
Number of
Reported
Claims

3,920

4,960

5,543

3,482

4,064

3,959

3,843

3,864

4,159

3,210

Accident
Year

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

IBNR

$ 53,669

49,285

54,469

42,408

57,083

54,342

39,915

51,047

48,029

49,617

40,899

58,242

46,303

42,618

55,962

40,581

59,256

44,172

41,005

60,949

52,871

41,239

58,966

44,077

40,624

62,548

53,768

52,335

41,197

58,456

43,747

41,369

59,806

57,245

53,792

46,624

40,920

58,735

43,418

39,709

58,517

55,925

54,993

48,698

55,024

41,156

58,948

43,717

39,699

58,093

54,454

53,835

51,524

57,202

53,531

Total

512,159

333

362

703

803

1,390

3,235

4,245

10,252

12,432

15,068

Businessowners' Policies
(in thousands)

Accident
Year

2010

2011

2012

2013

2014

2015

2016

2017

2018
2019

Cumulative Paid Loss and Allocated Loss Expenses, Net of Reinsurance

Unaudited

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

$

20,821

28,131

27,884

31,027

37,362

22,199

34,705

41,011

31,833

17,412

37,819

46,444

35,089

26,592

28,914

38,900

52,114

37,215

30,845

40,584

24,189

40,279

55,856

38,766

34,760

44,911

36,014

24,655

40,395

57,045

40,627

37,993

49,460

42,710

36,848

21,865

40,439

57,365

41,326

38,464

52,940

46,571

39,973

31,337

29,995

Total

All outstanding liabilities before 2010, net of reinsurance

Liabilities for loss and loss expenses, net of reinsurance

40,823

57,380

41,356

39,085

55,458

49,073

45,308

36,950

39,791

27,718

432,942

7,530

86,747

103

Commercial Property
(in thousands, except for claim counts)

Incurred Loss and Allocated Loss Expenses, Net of Reinsurance

Unaudited

As of 
December 31, 2019

Cumulative
Number of
Reported
Claims

7,669

9,038

8,517

5,713

6,515

6,404

6,739

6,886

8,240

6,722

Accident
Year

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

IBNR

$ 105,647

96,851

97,386

96,127

95,530

95,363

95,178

95,155

95,142

136,954

131,667

130,942

131,282

131,353

131,113

131,049

131,009

118,464

114,224

115,375

116,658

117,102

117,170

117,225

88,101

90,639

90,103

90,005

90,436

90,278

141,192

136,249

136,820

138,751

138,155

110,270

109,513

111,750

111,566

121,927

126,185

125,937

138,773

149,106

183,177

95,338

131,002

117,220

90,218

136,212

112,496

124,487

149,044

190,834

173,826

4

7

10

18

33

56

(96)

(884)

(329)

15,732

Total

1,320,677

Commercial Property
(in thousands)

Cumulative Paid Loss and Allocated Loss Expenses, Net of Reinsurance

Unaudited

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

$

69,543

91,918

94,538

94,602

127,580

81,528

95,111

129,579

108,834

60,244

95,270

130,681

111,503

87,874

101,131

95,147

131,060

114,699

90,446

132,909

79,048

95,156

131,115

116,291

90,350

136,634

106,182

83,966

95,150

131,089

116,625

90,840

137,883

109,829

118,789

99,047

95,138

131,100

116,671

90,696

137,418

110,994

122,930

142,338

135,416

95,334

131,092

116,674

90,646

136,008

110,969

123,828

148,589

184,813

130,891

Accident
Year

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

All outstanding liabilities before 2010, net of reinsurance

Liabilities for loss and loss expenses, net of reinsurance

237

52,071

Total

1,268,844

Personal Automobile
(in thousands, except for claim counts)

Incurred Loss and Allocated Loss Expenses, Net of Reinsurance

Unaudited

2010

2011

2012

2013

2014

2015

2016

2017

2018

$ 103,340

110,075

112,346

109,515

107,490

107,405

107,224

107,054

106,887

113,232

116,164

113,686

112,993

114,241

113,830

113,988

113,921

113,771

114,921

109,832

109,324

110,294

110,300

109,795

108,417

109,620

106,225

106,703

107,759

107,680

102,250

109,325

106,757

107,452

106,821

96,387

99,698

92,727

100,214

99,570

98,032

100,202

101,880

105,139
111,594

Accident
Year

2010

2011

2012

2013

2014

2015

2016

2017
2018

2019

As of 
December 31, 2019

Cumulative
Number of
Reported
Claims

IBNR

64

121

155

348

307

742

2,565
6,342

14,259

25,832

20,823

22,700

22,332

22,375

22,506

20,863

19,819
20,725

22,621

21,988

2019

106,785

114,056

109,701

107,916

107,104

98,718

101,140
103,653

113,569

114,043

Total

1,076,685

104

Personal Automobile
(in thousands)

Accident
Year

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

Cumulative Paid Loss and Allocated Loss Expenses, Net of Reinsurance

Unaudited

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

$

58,786

82,490

61,323

95,300

82,102

63,704

101,540

93,878

82,729

61,384

104,061

105,068

94,842

80,861

62,519

105,849

111,085

102,977

92,637

83,739

58,725

106,453

112,732

107,890

100,528

92,589

76,470

57,961

106,733

113,551

109,355

105,131

99,173

87,163

76,823

62,854

106,722

113,664

109,447

106,679

104,055

92,102

86,752

82,730

69,721

Total

All outstanding liabilities before 2010, net of reinsurance

Liabilities for loss and loss expenses, net of reinsurance

106,716

113,856

109,482

106,876

105,709

95,997

94,372

91,479

89,628

69,699

983,814

7,462

100,331

Homeowners
(in thousands, except for claim counts)

Incurred Loss and Allocated Loss Expenses, Net of Reinsurance

Unaudited

Accident
Year

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

IBNR

$ 68,373

67,525

103,804

63,285

98,211

87,260

61,927

97,761

82,744

73,670

62,462

94,167

86,560

72,528

80,111

62,402

94,543

86,667

71,494

82,461

76,637

62,339

94,183

86,271

72,145

83,637

76,400

60,105

62,392

94,378

86,330

71,714

83,844

76,559

60,931

59,167

62,402

94,587

86,483

72,148

83,539

74,723

62,391

67,978

62,961

62,380

94,572

86,567

72,318

83,824

74,978

61,723

70,365

68,526

64,306

Total

739,559

48

82

94

420

682

660

1,221

2,500

2,366

6,299

As of 
December 31, 2019

Cumulative
Number of
Reported
Claims

9,132

15,111

16,941

7,749

8,773

7,746

6,885

7,370

7,554

6,468

Homeowners
(in thousands)

Accident
Year

Cumulative Paid Loss and Allocated Loss Expenses, Net of Reinsurance

Unaudited

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

$

43,699

58,638

71,668

60,295

89,963

69,056

61,106

91,718

79,584

50,664

2010

2011

2012

2013

2014

2015

2016

2017

2018
2019

62,155

92,185

82,720

65,528

61,561

62,227

93,312

84,250

67,838

76,007

52,589

62,241

93,720

85,196

69,775

79,751

70,078

42,252

62,272

94,007

85,562

71,776

81,664

72,202

57,333

45,466

62,283

94,412

85,642

72,197

82,583

72,927

59,546

63,290

49,430

Total

All outstanding liabilities before 2010, net of reinsurance

Liabilities for loss and loss expenses, net of reinsurance

62,329

94,458

85,897

72,433

82,836

74,079

60,082

67,193

64,137

49,680

713,124

5,316

31,752

105

E&S Casualty Lines
(in thousands, except for claim counts)

Incurred Loss and Allocated Loss Expenses, Net of Reinsurance

Unaudited

As of 
December 31, 2019

Cumulative
Number of
Reported
Claims

815

1,332

2,045

2,280

2,071

2,799

2,859

2,614

2,392

1,679

Accident
Year

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2011

2012

2013

2014

2015

2016

2017

2018

2019

IBNR

$

3,294 $

8,127

4,106

7,102

42,367

3,369

9,853

42,621

55,468

4,299

12,207

43,175

60,309

55,316

3,831

10,273

46,149

67,099

63,505

75,498

3,055

9,652

46,165

69,112

69,929

76,432

94,451

4,932

10,228

45,988

67,647

71,719

82,404

96,416

91,438

5,168

12,119

46,444

68,972

71,206

90,488

104,655

95,783

98,324

Total

5,534

11,554

44,622

68,451

71,153

90,355

105,120

99,866

103,004

117,087

716,746

—

177

2,474

13,816

5,559

15,752

35,987

47,074

62,754

103,146

E&S Casualty Lines
(in thousands)

Accident 
Year

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

Cumulative Paid Loss and Allocated Loss Expenses, Net of Reinsurance

Unaudited

2011

2012

2013

2014

2015

2016

2017

2018

2019

$

— $

—

1,218

806

3,722

2,570

3,200

7,914

2,715

3,574

6,445

16,430

9,470

2,353

4,078

9,954

25,064

21,980

12,234

3,036

4,513

9,912

32,343

35,200

25,571

13,057

3,720

4,610

10,256

36,278

46,108

43,877

29,389

16,195

5,057

4,908

9,819

38,298

51,142

53,780

50,712

33,950

14,672

5,509

Total

All outstanding liabilities before 2010, net of reinsurance

Liabilities for loss and loss expenses, net of reinsurance

5,362

9,604

39,832

54,974

60,092

64,529

56,581

34,179

21,337

4,422

350,912

109

365,943

In 2011, the Parent purchased Mesa Underwriters Specialty Insurance Company ("MUSIC"), a wholly-owned E&S Lines 
subsidiary of Montpelier Re Holdings, Ltd.  Under the terms of the purchase agreement, the Parent acquired net loss and loss 
reserves amounting to approximately $15 million.  All development on this acquired business was fully reinsured as of the 
acquisition date.

106

 
(e) The reconciliation of the net incurred and paid claims development tables to the liability for loss and loss expenses in the 
consolidated statement of financial position is as follows:

(in thousands)
Net outstanding liabilities:

Standard Commercial Lines

General liability

Workers compensation

Commercial automobile

Businessowners' policies

Commercial property

Other Standard Commercial Lines

Total Standard Commercial Lines net outstanding liabilities

Standard Personal Lines

Personal automobile

Homeowners

Other Standard Personal Lines

Total Standard Personal Lines net outstanding liabilities

E&S Lines

Casualty lines

Property lines

Total E&S Lines net outstanding liabilities

Total liabilities for unpaid loss and loss expenses, net of reinsurance

Reinsurance recoverable on unpaid claims:

Standard Commercial Lines

General liability

Workers compensation

Commercial automobile

Businessowners' policies

Commercial property

Other Standard Commercial Lines

Total Standard Commercial Lines reinsurance recoverable on unpaid loss

Standard Personal Lines

Personal automobile

Homeowners

Other Standard Personal Lines

Total Standard Personal Lines reinsurance recoverable on unpaid loss

E&S Lines

Casualty lines

Property lines

Total E&S Lines reinsurance recoverable on unpaid loss

Total reinsurance recoverable on unpaid loss

Unallocated loss expenses

December 31, 2019

$

1,280,416

850,505

596,686

86,747

52,071

9,399

2,875,824

100,331

31,752

10,664

142,747

365,943

8,199

374,142

3,392,713

195,830

206,414

14,352

3,012

26,526

9,113

455,247

44,104

1,182

28,993

74,279

14,319

317

14,636

544,162

130,288

Total gross liability for unpaid loss and loss expenses

$

4,067,163

107

(f) The table below reflects the historical average annual percentage payout of incurred claims by age.  For example, the general 
liability line of business averages payout of 6.3% of its ultimate losses in the first year, 12.5% in the second year, and so forth.  
The following is supplementary information about average historical claims duration as of December 31, 2019:

Average Annual Percentage Payout of Incurred Claims by Age, Net of Reinsurance

Years

General liability

Workers compensation

Commercial automobile

Businessowners’ policies

Commercial property

Personal automobile

Homeowners

E&S Lines - casualty

1

6.3%

21.9

37.8

47.9

70.6

58.2

72.2

4.9

2

12.5

24.9

17.0

19.5

25.4

18.4

20.3

12.2

3

15.5

13.2

14.4

8.2

2.8

9.9

3.3

4

17.0

8.2

12.9

8.8

0.8

6.8

1.5

5

14.2

4.9

9.8

6.6

0.3

4.2

1.6

18.1

22.6

14.9

6

9.8

4.6

4.1

3.9

0.1

1.5

0.4

9.4

7

5.6

2.3

1.3

2.0

—

0.5

0.3

6.4

8

4.9

2.4

0.9

0.8

—

0.3

0.2

3.5

9

2.8

1.6

1.1

0.8

—

0.1

0.1

2.0

10

1.9

1.1

0.1

0.8

—

0.1

0.1

Note 10. Indebtedness
The table below provides a summary of our outstanding debt at December 31, 2019 and 2018:

Issuance
Date

Maturity
Date

Interest
Rate

Original
Amount

Unamortized
Issuance Costs

Debt
Discount

December 31,
2019

December 31,
2018

2019

Carry Value

Outstanding Debt

($ in thousands)

Description

Long term

   Issuance:

(1) Senior Notes

3/1/2019

3/1/2049

5.375% $ 300,000

(3,147)

(5,843)

291,010

—

Redemption:

(1) Senior Notes

2/8/2013

2/9/2043

5.875%

185,000

Other Outstanding:

(2) FHLBI

(3) FHLBNY

(3) FHLBNY

(4) Senior Notes

(5) Senior Notes

Finance lease obligations1

Total long-term debt

12/16/2016

12/16/2026

8/15/2016

8/16/2021

7/21/2016

7/21/2021

11/3/2005

11/1/2035

11/16/2004

11/15/2034

3.03%

1.56%

1.61%

6.70%

7.25%

60,000

25,000

25,000

100,000

50,000

—

—

—

—

—

—

—

—

(355)

(185)

(520)

(90)

—

180,771

60,000

25,000

25,000

99,125

49,725

60,000

25,000

25,000

99,069

49,700

(3,687)

(6,453)

550,597

439,540

737

—

1 

Concurrent with the adoption of ASU 2016-02 discussed in Note 3. "Adoption of Accounting Pronouncements," finance lease obligations are now captured in 

Long-term debt on our Consolidated Balance Sheets.

Short-term Debt Activity
Short-term debt activity included the following in 2019:

•  On March 7, 2019, Selective Insurance Company of America ("SICA") borrowed short-term funds of $50 million 

from the FHLBNY at an interest rate of 2.64%.  This borrowing was repaid on March 28, 2019.

•  On August 5, 2019, SICA borrowed short-term funds of $15 million from the FHLBNY at an interest rate of 2.29%. 

This borrowing was repaid on August 12, 2019. 

On December 20, 2019, the Parent entered into a Credit Agreement (the “Line of Credit”) among the Parent, the lenders named 
therein (the “Lenders”), and Bank of Montreal, Chicago Branch, as Administrative Agent.  Under the Line of Credit, the 
Lenders have agreed to provide the Parent with a $50 million revolving credit facility, which can be increased to $125 million 
with the consent of the Lenders.  The Line of Credit will mature on December 20, 2022 and has an interest rate, which varies 
and is based on, among other factors, the Parent’s debt ratings.  The Parent, as borrower, was a party to a Credit Agreement, 
dated December 1, 2015, for a $30 million revolving credit facility, which could be increased to $50 million with the consent of 
the lenders, with the lenders named therein, and Wells Fargo Bank, National Association, as Administrative Agent (“Wells 
Fargo”), which was scheduled to mature on December 1, 2020 (the “Prior Credit Agreement”).  In anticipation of entering into 
the Line of Credit, the Parent exercised termination rights under the Prior Credit Agreement by sending a termination letter to 

108

Wells Fargo on December 20, 2019.  The effective date of the termination of the Prior Credit Agreement was December 30, 
2019.

Our Line of Credit contains representations, warranties, and covenants that are customary for credit facilities of this type, 
including, without limitation, financial covenants under which we are obligated to maintain a minimum consolidated net worth, 
a maximum ratio of consolidated debt to total capitalization, and covenants limiting our ability to:  (i) merge or liquidate; (ii) 
incur debt or liens; (iii) dispose of assets; (iv) make investments and acquisitions; and (v) engage in transactions with affiliates.

The table below outlines information regarding certain covenants in the Line of Credit:

Consolidated net worth1

Debt to total capitalization ratio1

1Calculated in accordance with the Line of Credit.

Required as of

December 31, 2019

Not less than $1.4 billion

Not to exceed 35%

Actual as of

December 31, 2019

$2.1 billion

20.7%

In addition to the above requirements, the Line of Credit contains a cross-default provision that provides that the Line of Credit 
will be in default if we fail to comply with any condition, covenant, or agreement (including payment of principal and interest 
when due on any debt with an aggregate principal amount of at least $20 million), which causes or permits the acceleration of 
principal.  Additionally, the Line of Credit limits borrowings from the FHLBI and the FHLBNY to 10% of the respective 
member company's admitted assets for the previous year.

Long-term Debt Activity 
(1) In the first quarter of 2019, we issued $300 million of 5.375% Senior Notes due 2049 at a discount of $5.9 million which, 
when coupled with debt issuance costs of approximately $3.3 million, resulted in net proceeds from the offering of $290.8 
million.  The 5.375% Senior Notes will pay interest on March 1 and September 1 of each year.  The first payment was made on 
September 1, 2019.  A portion of the proceeds from this debt issuance was used to fully redeem the $185 million aggregate 
principal amount of our 5.875% Senior Notes due 2043, with the remaining $106 million being used for general corporate 
purposes.  The 5.875% Senior Notes had pre-tax debt retirement costs of $4.2 million, or $3.3 million after tax, which was 
recorded in Interest expense on the Consolidated Statements of Income in the first quarter of 2019.  There are no financial debt 
covenants to which we are required to comply in regards to the 5.375% Senior Notes.

(2) In the first quarter of 2009, Selective Insurance Company of South Carolina ("SICSC") and Selective Insurance Company 
of the Southeast ("SICSE"), which are collectively referred to as the "Indiana Subsidiaries" as they are domiciled in Indiana, 
joined, and invested in, the FHLBI, which provides them with access to additional liquidity.  The Indiana Subsidiaries’ 
aggregate investment in the FHLBI was $2.8 million at December 31, 2019 and December 31, 2018.  Our investment provides 
us the ability to borrow approximately 20 times the total amount of the FHLBI common stock purchased with additional 
collateral, at comparatively low borrowing rates.  The proceeds from the FHLBI borrowing on December 16, 2016 of $60 
million were used to repay a $45 million borrowing from the FHLBI that was outstanding at the time, with the remaining $15 
million used for general corporate purposes.  All borrowings from the FHLBI require security.  There are no financial debt 
covenants to which we are required to comply with in regards to these borrowings.  For information on investments that are 
pledged as collateral for these borrowings, see Note 5. "Investments" above.

(3)  In the fourth quarter of 2015, SICA and Selective Insurance Company of New York ("SICNY") joined, and invested in, the 
FHLBNY, which provides them with access to additional liquidity.  The aggregate investment for both subsidiaries was $3.1 
million at December 31, 2019 and $2.7 million at December 31, 2018.  Our investment provides us the ability to borrow 
approximately 20 times the total amount of the FHLBNY common stock purchased with additional collateral, at comparatively 
low borrowing rates.  In 2016, SICA borrowed the following amounts from the FHLBNY:  (i) $25 million in August 2016 at an 
interest rate of 1.56%, which is due on August 16, 2021; and (ii) $25 million in July 2016 at an interest rate of 1.61%, which is 
due on July 21, 2021.  All borrowings from the FHLBNY require security.  There are no financial debt covenants to which we 
are required to comply with in regards to these borrowings.  For information on investments that are pledged as collateral for 
these borrowings, see Note 5. "Investments" above.

(4) In November 2005, we issued $100 million of 6.70% Senior Notes due 2035.  These notes were issued at a discount of $0.7 
million resulting in an effective yield of 6.754%.  Net proceeds of approximately $50 million were used to fund an irrevocable 
trust that subsequently funded certain payment obligations in respect of our outstanding debt.  The remainder of the proceeds 
was used for general corporate purposes.  The agreements covering these notes contain a standard default cross-acceleration 
provision that provides the 6.70% Senior Notes will enter a state of default upon the failure to pay principal when due or upon 

109

any event or condition that results in an acceleration of principal of any other debt instrument in excess of $10 million that we 
have outstanding concurrently with the 6.70% Senior Notes.  There are no financial debt covenants to which we are required to 
comply in regards to these notes.

(5) In November 2004, we issued $50 million of 7.25% Senior Notes due 2034.  These notes were issued at a discount of $0.1 
million, resulting in an effective yield of 7.27%.  We contributed $25 million of the bond proceeds to the Insurance Subsidiaries 
as capital.  The remainder of the proceeds was used for general corporate purposes.  The agreements covering these notes 
contain a standard default cross-acceleration provision that provides the 7.25% Senior Notes will enter a state of default upon 
the failure to pay principal when due or upon any event or condition that results in an acceleration of principal of any other debt 
instrument in excess of $10 million that we have outstanding concurrently with the 7.25% Senior Notes.  There are no financial 
debt covenants to which we are required to comply in regards to these notes.

Note 11. Segment Information
The disaggregated results of our four reportable segments are used by senior management to manage our operations.  These 
reportable segments are evaluated as follows:

•  Our Standard Commercial Lines, Standard Personal Lines, and E&S Lines are evaluated based on before and after-
tax underwriting results (net premiums earned, incurred loss and loss expense, policyholders dividends, policy 
acquisition costs, and other underwriting expenses), return on equity ("ROE") contribution, and combined ratios.

•  Our Investments segment is evaluated based on after-tax net investment income and its ROE contribution.  Also 

included in our Investment segment results are after-tax net realized and unrealized gains and losses, which are not 
included in non-GAAP operating income.

In computing the results of each segment, we do not make adjustments for interest expense or corporate expenses.  We do not 
maintain separate investment portfolios for the segments and therefore, do not allocate assets to the segments.

Our combined insurance operations are subject to certain geographic concentrations, particularly in the Eastern region of the 
country.  In 2019, approximately 19% of NPW were related to insurance policies written in New Jersey.

We had a goodwill balance of $7.8 million at both December 31, 2019 and 2018 on our Consolidated Balance Sheet that relates 
to our Standard Commercial Lines reporting unit.

110

 
  
The following summaries present revenues (net investment income and net realized and unrealized gains and losses on 
investments in the case of the Investments segment) and pre-tax income for the individual segments:

Revenue by Segment

($ in thousands)
Standard Commercial Lines:

Net premiums earned:

Commercial automobile

Workers compensation

General liability

Commercial property

Businessowners’ policies

Bonds

Other

Miscellaneous income

Total Standard Commercial Lines revenue
Standard Personal Lines:

Net premiums earned:

Personal automobile

Homeowners
Other

Miscellaneous income

Total Standard Personal Lines revenue
E&S Lines:

Net premiums earned:

Casualty lines

Property lines

Miscellaneous income

Total E&S Lines revenue
Investments:

Net investment income

Net realized and unrealized investment gains (losses)

Total Investments revenues

Total revenues

Years ended December 31,

2019

2018

2017

$

554,256

311,370

669,895

353,834

105,252

35,726

19,281

10,889

493,093

317,616

616,187

329,660

103,412

33,991

18,263

8,180

442,818

317,982

569,217

311,932

100,266

29,086

17,198

9,488

2,060,503

1,920,402

1,797,987

172,606

127,543
7,590

1,466

309,205

182,864

56,954

—

239,818

222,543

14,422

236,965

168,250

128,961
7,230

1,257

305,698

164,313

55,253

1

219,567

195,336

(54,923)

140,413

153,147

129,699
6,855

1,228

290,929

157,366

55,461

—

212,827

161,882

6,359

168,241

$

2,846,491

2,586,080

2,469,984

111

 
 
 
 
 
 
 
 
 
Income Before and After Federal Income Tax

($ in thousands)
Standard Commercial Lines:

Underwriting gain, before federal income tax

Underwriting gain, after federal income tax

Combined ratio

ROE contribution

Standard Personal Lines:

Underwriting gain, before federal income tax

Underwriting gain, after federal income tax

Combined ratio

ROE contribution

E&S Lines:

Underwriting gain (loss), before federal income tax

Underwriting gain (loss), after federal income tax

Combined ratio

ROE contribution

Investments:

Net investment income

Net realized and unrealized investment gains (losses)

Total investment segment income, before federal income tax

Tax on investment segment income

Total investment segment income, after federal income tax

ROE contribution of after-tax net investment income

Years ended December 31,

2019

2018

2017

$

145,990

115,332

92.9%

5.8%

8,260

6,525

97.3%

0.3%

9,743

7,697

95.9%

0.4%

$

$

222,543

14,422

236,965

45,301

191,664

9.6%

109,104

86,192

94.3%

4.9

12,764

10,084

95.8%

0.6

(695)

(549)

100.3%

—

195,336

(54,923)

140,413

19,560

120,853

6.9

149,514

97,184

91.6%

6.1

11,104

7,217

96.2%

0.4

(6,282)

(4,083)

103.0%

(0.3)

161,882

6,359

168,241

45,588

122,653

7.5

Reconciliation of Segment Results to Income Before Federal Income Tax

Years ended December 31,

($ in thousands)

Underwriting gain (loss)

     Standard Commercial Lines

     Standard Personal Lines

     E&S Lines

Investment income

Total all segments

Interest expense

Corporate expenses

2019

2018

2017

$

145,990

8,260

9,743

236,965

400,958

(33,668)

(30,900)

336,390

109,104

12,764

(695)

140,413

261,586

(24,419)

(25,446)

211,721

149,514

11,104

(6,282)

168,241

322,577

(24,354)

(36,255)

261,968

Income, before federal income tax

$

Note 12. Earnings per Share
The following table provides a reconciliation of the numerators and denominators of basic and diluted earnings per share 
("EPS"):

2019
($ in thousands, except per share amounts)
Basic EPS:

Net income available to common stockholders

Effect of dilutive securities:

Stock compensation plans

Diluted EPS:

Income
(Numerator)

Shares
(Denominator)

Per Share
Amount

$

271,623

59,421

$

4.57

—

583

Net income available to common stockholders

$

271,623

60,004

$

4.53

112

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2018
($ in thousands, except per share amounts)
Basic EPS:

Net income available to common stockholders

Effect of dilutive securities:

Stock compensation plans

Diluted EPS:

Net income available to common stockholders

2017
($ in thousands, except per share amounts)
Basic EPS:

Net income available to common stockholders

Effect of dilutive securities:

Stock compensation plans

Diluted EPS:

Income
(Numerator)

Shares
(Denominator)

Per Share
Amount

$

178,939

58,950

$

3.04

—

763

$

$

178,939

59,713

$

3.00

Income
(Numerator)

Shares
(Denominator)

Per Share
Amount

168,826

58,458

$

2.89

—

899

Net income available to common stockholders

$

168,826

59,357

$

2.84

Note 13. Federal Income Taxes
(a) On December 22, 2017, Tax Reform was signed into law, which among other implications, reduced our statutory corporate 
tax rate from 35% to 21% beginning with our 2018 tax year.  We revalued our deferred tax inventory at December 31, 2017 to 
reflect this reduction, which resulted in a $20.2 million charge to income as illustrated in the rate table below. 

As of December 31, 2017, our accounting for the impact of Tax Reform on our deferred tax assets and liabilities was complete, 
with the exception of amounts related to loss reserve discounting.  Prior to Tax Reform, we had elected to use our own loss 
reserve payment patterns for determining the factors to be used for calculating our discounted loss reserves for federal income 
tax purposes.  Under Tax Reform, this election was eliminated and we are now required to use discount factors based on 
industry experience and a corporate bond yield curve, which the Internal Revenue Service ("IRS") had not finalized as of 
December 31, 2017.  Considering this, at December 31, 2017, we calculated a pre-tax decrease to our discounted loss reserves 
of $35 million by using the industry experience approach under the tax law that existed prior to Tax Reform.  This increased the 
deferred tax asset related to loss reserves by $7.5 million.  A Tax Reform transition rule allows this change in accounting 
method to be amortized into expense over an eight-year period beginning in 2018.  As a result, we established an offsetting 
deferred tax liability of $7.5 million as of December 31, 2017. 

In the fourth quarter of 2018, the IRS published the loss reserve discount factors to be used for calculating the beginning and 
ending 2018 discounted loss reserves under the industry experience approach.  Based on these factors, we calculated a pre-tax 
decrease to our discounted loss reserves of $125 million, which resulted in a deferred tax asset of $26.3 million, an increase 
from the $7.5 million estimate described above.  The $26.3 million adjustment was being taken into income over eight years, 
beginning with 2018, at approximately $3.3 million per year. 

In June 2019, the IRS published the final loss reserve discount factors to be used for calculating the beginning and ending 2018 
discounted loss reserves under the industry experience approach.  Based on these factors, we calculated a revised pre-tax 
decrease to our discounted loss reserves of $109.5 million, which resulted in a deferred tax asset of $23.0 million, a decrease 
from the $26.3 million estimate described above.  The $23.0 million will be taken into income over eight years, beginning with 
the 2018 tax year, at approximately $2.9 million per year.

113

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(b) A reconciliation of federal income tax on income at the corporate rate to the effective tax rate is as follows:

($ in thousands)

2019

2018

2017

Tax at statutory rate (21% in 2019 and 2018 and 35% in 2017)

$

Tax-advantaged interest

Dividends received deduction

Executive compensation

Stock-based compensation

Tax Reform deferred tax write off
Other 1

Federal income tax expense

70,642

(4,909)

(443)

2,985

(3,253)

—

(255)

$

64,767

44,461

(5,518)

(647)

2,279

(3,093)

—

(4,700)

32,782

91,689

(11,510)

(1,961)

—

(4,281)

20,205

(1,000)

93,142

1

2018 includes approximately $3.8 million of capital loss carry back items to prior tax years at the previous 35% statutory tax rate.

(c) The tax effects of the significant temporary differences that gave rise to deferred tax assets and liabilities were as follows:

($ in thousands)

Deferred tax assets:

Net loss reserve discounting

Net unearned premiums

Employee benefits

Long-term incentive compensation plans

Temporary investment write-downs

Other

Total deferred tax assets

Deferred tax liabilities:

Deferred policy acquisition costs

Unrealized gains on investment securities

Other investment-related items, net

Accelerated depreciation and amortization

Total deferred tax liabilities

Net deferred federal income tax asset

2019

2018

48,193

57,004

10,646

5,727

1,059

6,478

43,285

53,556

8,862

9,095

1,155

5,744

129,107

121,697

56,949

45,294

7,576

12,512

122,331

6,776

53,049

502

4,904

9,702

68,157

53,540

$

$

Net deferred income tax assets decreased by $46.8 million in 2019, primarily driven by a $44.8 million increase in gross 
deferred tax liabilities as reduced interest rates increased unrealized gains on our fixed income securities portfolio. 

After considering all evidence, both positive and negative, with respect to our federal tax loss carryback availability, expected 
levels of pre-tax financial statement income, and federal taxable income, we believe it is more likely than not that the existing 
deductible temporary differences will reverse during periods in which we generate net federal taxable income or have adequate 
federal carryback availability.  As a result, we had no valuation allowance recognized for federal deferred tax assets at 
December 31, 2019 or 2018.  We do not have unrecognized tax expense or benefit as of December 31, 2019.

We have analyzed our tax positions in all open tax years, which as of December 31, 2019 were 2016 through 2018.   The 2018 
tax year is currently under audit.  We do not expect any material adjustments to arise out of the 2018 audit. 

We believe our tax positions will more likely than not be sustained upon examination, including related appeals or litigation.  In 
the event we had a tax position that did not meet the more likely than not criteria, any tax, interest, and penalties incurred 
related to such a position would be reflected in "Total federal income tax expense" on our Consolidated Statements of Income.  

Note 14. Retirement Plans
(a) Selective Insurance Retirement Savings Plan (“Retirement Savings Plan”)
SICA offers a voluntary defined contribution 401(k) plan that is available to most of our employees and is a tax-qualified 
retirement plan subject to ERISA.  Expense recorded for this plan was $17.0 million in 2019, and $15.8 million in both 2018 
and 2017.

114

 
 
 
 
 
 
 
(b) Deferred Compensation Plan
SICA offers a non-qualified deferred compensation plan, the Selective Insurance Company of America Deferred Compensation 
Plan ("Deferred Compensation Plan") to a group of management or highly compensated employees as a method of recognizing 
and retaining such employees.  The Deferred Compensation Plan provides these employees the opportunity to elect to defer 
receipt of specified portions of compensation and to have such deferred amounts deemed to be invested in specified investment 
options.  In addition to the employee deferrals, SICA may choose to make matching contributions to some or all of the 
participants in this plan to the extent the participant did not receive the maximum matching or non-elective contributions 
permissible under the Retirement Savings Plan due to limitations under the Internal Revenue Code or the Retirement Savings 
Plan.  Expense recorded for these contributions was $0.3 million in 2019, $0.4 million in 2018, and $0.2 million in 2017. 

(c) Retirement Income Plan and Retirement Life Plan
SICA maintains a defined benefit pension plan, the Retirement Income Plan for Selective Insurance Company of America (the 
"Pension Plan").  This qualified, noncontributory plan is closed to new entrants and existing participants ceased accruing 
benefits after March 31, 2016.  

In addition to the Pension Plan, SICA also sponsors the Supplemental Excess Retirement Plan (the "Excess Plan") and a life 
insurance benefit plan (the "Retirement Life Plan").  Both of these plans are closed to new entrants and participants in the 
Excess Plan ceased accruing benefits after March 31, 2016.  The Retirement Life Plan does not accrue benefits and this plan 
applies only to retirees who terminated employment with SICA on or before March 31, 2009.  These are both unfunded plans 
with benefit obligations as of December 31, 2019 and December 31, 2018 of $10.9 million and $9.5 million, respectively, for 
the Excess Plan and $6.6 million and $5.8 million, respectively, for the Retirement Life Plan.  Expense recorded for the Excess 
Plan was $0.4 million in each of 2019, 2018, and 2017.  Expense recorded for the Retirement Life Plan was $0.3 million in 
each of 2019, 2018, and 2017.

The following tables provide details on the Pension Plan for 2019 and 2018:

December 31,

($ in thousands)
Change in Benefit Obligation:

Benefit obligation, beginning of year

Interest cost

Actuarial losses (gains)

Benefits paid

Benefit obligation, end of year

Change in Fair Value of Assets:

Fair value of assets, beginning of year

Actual return on plan assets, net of expenses

Contributions by the employer to funded plans

Benefits paid

Fair value of assets, end of year

Funded status

Amounts Recognized in the Consolidated Balance Sheet:

Liabilities

Net pension liability, end of year

Amounts Recognized in AOCI:

Net actuarial loss

Total

Other Information as of December 31:

Accumulated benefit obligation

Weighted-Average Liability Assumptions as of December 31:

Discount rate

$

$

$

$

$

$

$

$

$

$

115

Pension Plan

2019

2018

334,679

13,506

54,478

(11,642)

391,021

331,680

63,949

1,100

(11,642)

385,087

(5,934)

(5,934)

(5,934)

107,125

107,125

391,021

3.33%

364,411

12,428

(31,738)

(10,422)

334,679

363,673

(21,571)

—

(10,422)

331,680

(2,999)

(2,999)

(2,999)

98,057

98,057

334,679

4.46

 
 
 
 
 
 
 
 
 
 
 
 
($ in thousands)
Components of Net Periodic Benefit Cost and Other Amounts Recognized in
Other Comprehensive Income:

2019

Pension Plan

2018

2017

Net Periodic Benefit Cost (Benefit):

Interest cost

Expected return on plan assets

Amortization of unrecognized actuarial loss
Total net periodic pension cost (benefit)1

Other Changes in Plan Assets and Benefit Obligations Recognized in Other
Comprehensive Income:

Net actuarial loss (gain)

Reversal of amortization of net actuarial loss

Total recognized in other comprehensive income

$

$

$

$

13,506

(21,114)

2,575

(5,033)

11,643

(2,575)

9,068

12,428

(22,767)

1,981

(8,358)

12,600

(1,981)

10,619

Total recognized in net periodic benefit cost and other comprehensive income
1The components of net periodic pension cost (benefit) are included within "Loss and loss expense incurred" and "Other insurance expenses" on the 
Consolidated Statements of Income.

4,035

2,261

$

12,490

(19,419)

2,001

(4,928)

3,594

(2,001)

1,593

(3,335)

Weighted-Average Expense Assumptions for the years ended December 31:

Discount rate

Expected return on plan assets

2019

Pension Plan

2018

2017

4.46%

6.50

3.78

6.36

4.41

6.24

Our latest measurement date was December 31, 2019, at which time we decreased our expected return on plan assets to 5.80%, 
due to lower expected returns within our longer-dated fixed income portfolio, as interest rates and credit spreads declined 
significantly year-over-year.

When determining the most appropriate discount rate to be used in the valuation, we consider, among other factors, our 
expected payout patterns of the Pension Plan's obligations as well as our investment strategy, and we ultimately select the rate 
that we believe best represents our estimate of the inherent interest rate at which our pension and post-retirement life benefits 
can be effectively settled.  The approach we utilize discounts the individual expected cash flows using the applicable spot rates 
derived from the yield curve over the projected cash flow period.  Our discount rate decreased 113 basis points, to 3.33%, as of 
December 31, 2019, compared to 4.46% as of December 31, 2018, which resulted in a significant increase in the actuarial loss 
driving the increase in the benefit obligation for the period.  The weighted average discount rate used to determine 2020 interest 
cost is 2.95%.

Pension Plan Assets
Assets of the Pension Plan are invested to adequately support the liability associated with the Pension Plan's defined benefit 
obligation.  Our return objective is to exceed the returns of the plan's policy benchmark, which is the return the plan would have 
earned if the assets were invested according to the target asset class weightings and earned index returns shown below.  In 
2020, we will continue to phase in adjustments to the asset allocation to steadily close the gap between the duration of the 
assets and the duration of the liabilities, provided certain improved funding targets are achieved.  Over time, the target and 
actual asset allocations may change based on the funded status of the Pension Plan and market return expectations.

The Pension Plan’s target ranges, as well as the actual weighted average asset allocation by strategy, at December 31 were as 
follows: 

Return seeking assets1

Liability hedging assets

Short-term investments

Total
1Includes limited partnerships.

2019

2018

Target Percentage

Actual Percentage

Actual Percentage

15%-70%

35%-75%

-

100%

59%

38%

3%

100%

43%

38%

19%

100%

116

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
The use of derivative instruments is permitted under certain circumstances for the Pension Plan portfolio, but may not be used 
for unrelated speculative purposes or to create exposures that are not permitted in the Pension Plan's investment guidelines.  
Within the liability hedging assets, derivatives may be used to mitigate interest rate risk and reduce the interest duration 
mismatch between assets and liabilities of the Pension Plan to help insulate the funded status of the plan.  We currently invest in 
a U.S. Treasury overlay derivative strategy, within the funds in our liability hedging assets, to manage the interest rate duration 
mismatch between the assets and liabilities of the Pension Plan.  Considering the impact of this derivative overlay, the liability 
hedging assets provide for an approximate 57% hedge against the projected benefit obligation.

The Pension Plan had no investments in the Parent’s common stock as of December 31, 2019 or 2018.  For information 
regarding investments in funds of our related parties, refer to Note 16. "Related Party Transactions" below.

The techniques used to determine the fair value of the Pension Plan's invested assets that appear on the following page are as 
follows:

•  The investments in the equities and liability hedging funds include collective investment funds and fund of funds that 
utilize a market approach wherein the published prices in the active market for identical assets are used.  These 
investments are traded at their net asset value per share.  These investments are classified as Level 1 in the fair value 
hierarchy.

•  The investments in private limited partnerships and other private equity securities are valued utilizing net asset value 

• 

as a practical expedient for fair value.  These investments are not classified in the fair value hierarchy.
Short-term investments are recorded at cost, which approximates fair value.  Given that these investments are listed on 
active exchanges, coupled with their liquid nature, these investments are classified as Level 1 in the fair value 
hierarchy.

•  The deposit administration contract is recorded at cost, which approximates fair value.  Given the liquid nature of the 
underlying investments in overnight cash deposits and other short-term duration products, we have determined that a 
correlation exists between the deposit administration contract and other short-term investments, such as money market 
funds.  As such, this investment is classified as Level 2 in the fair value hierarchy.

For discussion regarding the levels within the fair value hierarchy, see Note 2. "Summary of Significant Accounting Policies."

In addition, refer to Note 5. "Investments" for discussion regarding the limited partnership investment strategies, excluding the 
secondary private equity and direct lending strategies as these investments are currently not part of the Pension Plan's 
investment portfolio.  

117

The following tables provide quantitative disclosures of the Pension Plan’s invested assets that are measured at fair value on a 
recurring basis:

December 31, 2019

Fair Value Measurements at 12/31/19 Using

Assets Measured at
Fair Value
At 12/31/19

Quoted Prices in 
Active Markets for 
Identical Assets/ 
Liabilities
(Level 1)

Significant Other 
Observable Inputs 
(Level 2)

Significant 
Unobservable 
Inputs
(Level 3)

($ in thousands)

Description

Return seeking assets:

Equities:

Global Equity

Diversified Credit

Real Assets

Total Equities

Limited partnerships (at net asset value)1:

Real assets

Private equity

Private credit

Total limited partnerships

Total return seeking assets

Liability hedging assets:

Fixed income

U.S. Treasury overlay

Total liability hedging assets

Cash and short-term investments:

Short-term investments

   Deposit administration contracts

   Total cash and short-term investments

$

113,212

59,009

57,414

229,635

228

583

43

854

113,212

59,009

57,414

229,635

—

—

—

—

230,489

229,635

114,395

30,997

145,392

8,824

2,215

11,039

114,395

30,997

145,392

8,824

—

8,824

—

—

—

—

—

—

—

—

—

—

—

—

—

2,215

2,215

2,215

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

   Total invested assets

$

386,920

383,851

118

 
 
 
 
 
December 31, 2018

Fair Value Measurements at 12/31/18 Using

($ in thousands)

Description

Return seeking assets:

Global Equity
Private assets1:

Limited partnerships (at net asset value):

Real assets

Private equity

Private credit

Hedge fund

Total limited partnerships

Other private assets

   Total private assets

   Total return seeking assets

Liability hedging assets:

Fixed income

U.S. Treasury overlay

Total liability hedging assets

Cash and short-term investments:

Short-term investments

   Deposit administration contracts

   Total cash and short-term investments

Assets Measured at
Fair Value
At 12/31/18

Quoted Prices in 
Active Markets for 
Identical Assets/ 
Liabilities
(Level 1)

Significant Other 
Observable Inputs 
(Level 2)

Significant 
Unobservable Inputs
(Level 3)

$

113,409

113,409

16,818

878

262

7,889

25,847

3,780

29,627

143,036

106,000

18,528

124,528

62,788

1,482

64,270

—

—

—
—
—

—

—

113,409

106,000

18,528

124,528

62,788

—

62,788

—

—

—

—
—
—

—

—

—

—
—

—

—

1,482

1,482

—

—

—

—
—
—

—

—

—

—
—

—

—

—

—

   Total invested assets

—
1In accordance with ASU 2015-07, certain investments that are measured at fair value using the net asset value per share (or its practical expedient) have not 
been classified in the fair value hierarchy.  The fair value amounts presented in this table are intended to permit reconciliation of the fair value hierarchy to total 
Pension Plan invested assets.

300,725

331,834

1,482

$

Contributions
We presently do not anticipate contributing to the Pension Plan in 2020, as we have no minimum required contribution 
amounts.

Benefit Payments

($ in thousands)

Benefits Expected to be Paid in Future

Fiscal Years:

2020

2021

2022

2023

2024

2025-2029

Note 15. Share-Based Payments

Pension Plan

$

14,968

14,947

16,115

17,144

18,146

103,669

Active Plans
As of December 31, 2019, the following four plans were available for the issuance of share-based payment awards:
•  The 2014 Omnibus Stock Plan, As Amended and Restated Effective as of May 2, 2018 (the "Stock Plan");
•  The Cash Incentive Plan, As Amended and Restated as of May 1, 2014 (the "Cash Plan");
•  The Employee Stock Purchase Plan (2009) ("ESPP"); and

119

 
 
 
 
 
 
 
 
 
 
 
•  The Amended and Restated Stock Purchase Plan for Independent Insurance Agencies (2010), Amended and Restated 

as of February 1, 2017 (the "Agent Plan").

The following table provides information regarding the approval of these plans:

Plan

Approvals

Stock Plan

Cash Plan

ESPP

Agent Plan

Approved effective as of May 1, 2014 by stockholders on April 23, 2014.
Most recently amended and restated plan was approved effective May 2, 2018 by stockholders on May 2, 2018.

Approved effective April 1, 2005 by stockholders on April 27, 2005.
Most recently amended and restated plan was approved effective May 1, 2014 by stockholders on April 23, 2014.

Approved by stockholders on April 29, 2009 effective July 1, 2009.

Approved by stockholders on April 26, 2006.
Most recently amended and restated plan was approved on December 13, 2016 by the Parent's Board of Directors' Salary and
Employee Benefits Committee.  The amendment was effective February 1, 2017.

The types of awards that can be issued under each of these plans are as follows:

Plan

Types of Share-Based Payments Issued

Stock Plan

Cash Plan

ESPP

Agent Plan

Qualified and nonqualified stock options, stock appreciation rights ("SARs"), restricted stock, restricted stock units ("RSUs"), stock
grants, and other awards valued in whole or in part by reference to the Parent's common stock.  The maximum exercise period for an
option grant under this plan is 10 years from the date of the grant.  Dividend equivalent units ("DEUs") are earned during the vesting
period on RSU grants.  The DEUs are reinvested in the Parent's common stock at fair value on each dividend payment date.  The
requisite service period for grants to employees under this plan is the lesser of:  (i) the stated vested date, which is typically three
years from issuance; or (ii) the date the employee becomes eligible to retire.

Cash incentive units (“CIUs”).  The initial dollar value of each CIU will be adjusted to reflect the percentage increase or decrease in
the total shareholder return on the Parent's common stock over a specified performance period.  In addition, for certain grants, the
number of CIUs granted will be increased or decreased to reflect our performance on specified performance indicators compared to
targeted peer companies.  The requisite service period for grants under this plan is the lesser of:  (i) the stated vested date, which is
typically three years from issuance; or (ii) the date the employee becomes eligible to retire.

Enables employees to purchase shares of the Parent’s common stock.  The purchase price is the lower of:  (i) 85% of the closing
market price at the time the option is granted; or (ii) 85% of the closing price at the time the option is exercised.  Shares are generally
issued on June 30 and December 31 of each year.

Quarterly offerings to purchase the Parent's common stock at a 10% discount with a one year restricted period during which the shares
purchased cannot be sold or transferred.  Only our independent retail insurance agencies and wholesale general agencies, and certain
eligible persons associated with the agencies, are eligible to participate in this plan.

Shares authorized and available for issuance as of December 31, 2019 are as follows:

As of December 31, 2019

Authorized

Available for Issuance

Awards Outstanding

Stock Plan

ESPP

Agent Plan

4,750,000

1,500,000

3,000,000

3,208,968

356,229

1,728,471

760,639

—

—

Retired Plans
The following plans are closed for the issuance of new awards, although awards outstanding continue in effect according to the 
terms of the applicable award agreements:

December 31, 2019

Plan

2005 Omnibus Stock Plan
("2005 Stock Plan")

Types of Share-Based Payments Issued

Reserve Shares

Awards Outstanding1

Qualified and nonqualified stock options, SARs, restricted stock, RSUs,
phantom stock, stock bonuses, and other awards in such amounts and with
such terms and conditions as it determined, subject to the provisions of the
2005 Stock Plan.  The maximum exercise period for an option grant under
this plan is 10 years from the date of the grant.  DEUs are earned during
the vesting period on RSU grants.  The DEUs are reinvested in the Parent's
common stock at fair value on each dividend payment date.

1,985,129

59,729

Parent's Stock Compensation
Plan for Non-employee Directors
("Directors Stock Compensation
Plan")
1Awards outstanding under the 2005 Stock Plan consisted of 32,906 shares deferred by our non-employee directors and 26,823 stock options.

Directors could elect to receive a portion of their annual compensation in
shares of the Parent's common stock.

44,468

44,468

120

RSU Transactions
A summary of the RSU transactions under our share-based payment plans is as follows:

Unvested RSU awards at December 31, 2018

Granted in 2019

Vested in 2019

Forfeited in 2019

Unvested RSU awards at December 31, 2019

Number
of Shares

Weighted
Average
Grant Date
Fair Value

846,305

$

265,680

(337,525)

(27,735)

746,725

$

44.00

63.60

36.08

51.89

53.48

As of December 31, 2019, total unrecognized compensation expense related to unvested RSU awards granted under our Stock 
Plan was $8.9 million.  That expense is expected to be recognized over a weighted-average period of 1.7 years.  The total 
intrinsic value of RSUs vested was $22.0 million for 2019, $18.0 million for 2018, and $16.0 million for 2017.  In connection 
with vested RSUs, the total value of the DEUs that vested was $0.8 million in 2019 and 2018, and $0.9 million in 2017.

Option Transactions
A summary of the stock option transactions under our 2005 Stock Plan is as follows:

Outstanding at December 31, 2018

Granted in 2019

Exercised in 2019

Forfeited or expired in 2019

Outstanding at December 31, 2019

Exercisable at December 31, 2019

Weighted
Average
Exercise
Price

Weighted
Average
Remaining
Contractual
Life in Years

Aggregate
Intrinsic Value
($ in thousands)

14.37

—

13.74

—

16.71

16.71

0.33

0.33

$

$

1,300

1,300

Number
of Shares

126,735

$

—

(99,912)

—

26,823

26,823

$

$

The total intrinsic value of options exercised was $5.2 million in 2019, $4.5 million in 2018, and $4.0 million in 2017.   

CIU Transactions
The liability recorded in connection with our Cash Plan was $8.6 million at December 31, 2019 and $21.6 million at 
December 31, 2018.  The decrease of $13 million in the liability recorded is primarily due to the structural changes we made to 
our Cash Plan in early 2017.  The remaining cost associated with the CIUs is expected to be recognized over a weighted 
average period of 1.1 years.  The CIU payments made were $18.4 million in 2019, $20.2 million in 2018, and $14.2 million in 
2017.   

ESPP and Agent Plan Transactions
A summary of ESPP and Agent Plan share issuances is as follows:

ESPP Issuances

Agent Plan Issuances

2019

2018

2017

72,952

47,888

70,448

41,134

75,093

49,794

Fair Value Measurements
The grant date fair value of RSUs is based on the market price of our common stock on the grant date, adjusted for the present 
value of our expected dividend payments.  The expense recognized for share-based awards is based on the number of shares or 
units expected to be issued at the end of the performance period and the grant date fair value. 

The grant date fair value of each option award is estimated using the Black Scholes option valuation model ("Black Scholes").  
The following are the significant assumptions used in applying Black Scholes:  (i) the risk-free interest rate, which is the 
implied yield currently available on U.S. Treasury zero-coupon issues with an equal remaining term; (ii) the expected term, 
which is based on historical experience of similar awards; (iii) the dividend yield, which is determined by dividing the expected 
per share dividend during the coming year by the grant date stock price; and (iv) the expected volatility, which is based on the 

121

 
 
 
 
 
 
 
 
 
 
volatility of the Parent's stock price over a historical period comparable to the expected term.  In applying Black Scholes, we 
use the weighted average assumptions illustrated in the following table:

Risk-free interest rate

Expected term

Dividend yield

Expected volatility

2019

2.33%

6 months

1.2%

26%

ESPP

2018

1.88

6 months

1.3

18

2017

1.07

6 months

1.3

24

The weighted-average fair value of options and stock per share, including RSUs granted under the Parent's stock plans, during 
2019, 2018, and 2017 was as follows:

RSUs

ESPP:

Six month option

Discount of grant date market value

Total ESPP

Agent Plan:

Discount of grant date market value

2019

2018

2017

$

63.60

4.32

9.99

14.31

7.00

55.96

2.67

8.50

11.17

5.99

42.66

2.73

7.06

9.79

5.04

The fair value of the CIU liability is remeasured at each reporting period through the settlement date of the awards, which is 
three years from the date of grant based on an amount expected to be paid.  A Monte Carlo simulation is performed to 
approximate the projected fair value of the CIUs that, in accordance with the CIU agreements established under the Cash Plan, 
is adjusted to reflect our performance on specified indicators compared to targeted peer companies.

Expense Recognition
The following table provides share-based compensation expense in 2019, 2018, and 2017:

($ in millions)

Share-based compensation expense, pre-tax

Income tax benefit, including the benefit related to stock grants that vested during the year

Share-based compensation expense, after-tax

2019

2018

2017

$

$

24.5

(8.2)

16.3

19.3

(7.0)

12.3

31.2

(15.0)

16.2

Note 16. Related Party Transactions
William M. Rue, a Director of the Parent, is Chairman of, and owns more than 10% of the equity of, Chas. E. Rue & Son, Inc., 
t/a Rue Insurance, a general independent retail insurance agency ("Rue Insurance").  Rue Insurance is an appointed distribution 
partner of the Insurance Subsidiaries on terms and conditions similar to those of our other distribution partners, which includes 
the right to participate in the Agent Plan.  Mr. Rue’s son is President, and an employee, of Rue Insurance, and owns more than 
10% of the equity of Rue Insurance.  Mr. Rue’s daughter is an employee of Rue Insurance.  Our relationship with Rue 
Insurance has existed since 1928.

Rue Insurance placed insurance policies with the Insurance Subsidiaries for its customers and itself.  Direct premiums written 
associated with these policies were $11.0 million in 2019, $10.1 million in 2018, and $11.1 million in 2017.  In return, the 
Insurance Subsidiaries paid standard market commissions, including supplemental commissions, to Rue Insurance of $2.0 
million in 2019, $2.1 million in 2018, and $2.3 million in 2017.  Amounts due to Rue Insurance at December 31, 2019 and 
December 31, 2018 were $0.3 million and $0.4 million, respectively.  All contracts and transactions with Rue Insurance were 
consummated in the ordinary course of business on an arm's-length basis.

In 2005, we established a private foundation, now named The Selective Insurance Group Foundation (the "Foundation"), under 
Section 501(c)(3) of the Internal Revenue Code.  The Board of Directors of the Foundation is comprised of some of the Parent's 
officers.  We made $1.3 million of contributions to the Foundation in 2019, $0.5 million in 2018, and no contributions in 2017. 

BlackRock, Inc., a leading publicly-traded investment management firm (“BlackRock”), has purchased our common shares in 
the ordinary course of its investment business and has previously filed Schedules 13G/A with the SEC.  On February 4, 2020, 
BlackRock filed a Schedule 13G/A reporting beneficial ownership as of December 31, 2019, of 11.7% of our common stock.  

122

 
 
 
 
 
 
 
 
In connection with purchasing our common shares, BlackRock filed the necessary filings with insurance regulatory authorities.  
On the basis of those filings, BlackRock is deemed not to be a controlling person for the purposes of applicable insurance law.

We are required to disclose related party information for our transactions with BlackRock.  BlackRock is highly regulated, 
serves its clients as a fiduciary, and has a diverse platform of active (alpha) and index (beta) investment strategies across asset 
classes that enables it to tailor investment outcomes and asset allocation solutions for clients.  BlackRock also offers the 
BlackRock Solutions® investment and risk management technology platform, Aladdin®, risk analytics, advisory, and technology 
services and solutions to a broad base of institutional and wealth management investors.  We incurred expenses related to 
BlackRock for services rendered of $2.2 million in 2019, and $2.0 million in both 2018 and 2017.  Amounts payable for such 
services at December 31, 2019 and December 31, 2018, were $1.1 million and $1.0 million, respectively.

As part of our overall investment diversification, we invest in various BlackRock funds from time to time.  These funds 
accounted for less than 1% of our invested assets at December 31, 2019 and December 31, 2018, and are predominately 
reflected in Equity securities on our Consolidated Balance Sheet.  During 2019, with regard to BlackRock funds, we (i) 
purchased $21.7 million, (ii) sold $59.5 million, (iii) recognized a $5.7 million net realized and unrealized gain, and (iv) 
recorded $0.8 million in income.  During 2018, we purchased $41.4 million in securities and recognized net realized and 
unrealized losses of $3.6 million.  There were no material transactions related to these holdings in 2017.  There were no 
amounts payable on the settlement of these investment transactions at December 31, 2019, December 31, 2018, or 
December 31, 2017.  

Our Pension Plan's investment portfolio contained investments in BlackRock funds of $144.2 million at December 31, 2019 
and $131.9 million at December 31, 2018.  During 2019, with regard to BlackRock funds, the Pension Plan (i) purchased $19.7 
million, (ii) sold $44.1 million, and (iii) recorded net investment income of $36.7 million.  In 2018, with regard to BlackRock 
funds, the Pension Plan (i) purchased $132.5 million, (ii) sold $125.6 million, and (iii) recorded net investment income of $9.3 
million.  In 2017, with regard to BlackRock funds, the Pension Plan (i) purchased $10.0 million, (ii) sold $4.1 million, and (iii) 
recorded net investment income of $25.2 million.  In addition, our Deferred Compensation Plan and Retirement Savings Plan 
may offer our employees the option to invest in various BlackRock funds.  All contracts and transactions with BlackRock were 
consummated in the ordinary course of business on an arm's-length basis. 

As of December 31, 2019, the Vanguard Group ("Vanguard") held 9.4% of our common stock.  Vanguard is one of the world's 
largest investment management companies, offering low cost mutual funds, exchange-trade funds ("ETFs"), and other 
investment related services.  On January 10, 2019, Vanguard filed a Schedule 13G/A reporting beneficial ownership as of 
December 31, 2018, of 10.1% of our common stock.  In connection with purchasing our common shares in the prior year, 
Vanguard filed the necessary filings with insurance regulatory authorities to disclaim control and we do not expect Vanguard to 
be deemed a controlling person by any insurance regulator.  

As part of our overall investment diversification, we may invest in various Vanguard funds from time to time.  As of 
December 31, 2019, we had no investments in Vanguard funds, and our investment in these funds at December 31, 2018 was 
less than 1% of invested assets at that time and was recorded within Equity securities on our Consolidated Balance Sheet.  
During 2019, we sold $11.8 million of a Vanguard ETF, recorded dividend income of $0.2 million and recorded capital gains of 
$1.3 million from such ETF, with no amounts receivable on the settlement of this transaction at December 31, 2019.  During 
2018, we purchased $11.5 million of a Vanguard ETF and recorded dividend income of $0.4 million from such ETF, with no 
amounts payable on the settlement of this transaction at December 31, 2018.  We had no transactions with Vanguard in 2017.  

Our Pension Plan's investment portfolio contained no investments in Vanguard funds at December 31, 2019 and December 31, 
2018.  Our Pension Plan's investment portfolio contained investments in Vanguard funds of $86.3 million in 2017.  The Pension 
Plan had no transactions with Vanguard in 2019.  During 2018 and 2017, the Pension Plan purchased $8.4 million and $5.2 
million of Vanguard funds, respectively.  In 2018, the Pension Plan sold $85.4 million of Vanguard funds.  The Pension Plan 
recorded a net investment loss on Vanguard funds of $5.5 million in 2018, and net investment income of $9.1 million in 2017.  
In addition, our Deferred Compensation Plan and Retirement Savings Plan may offer our employees the option to invest in 
various Vanguard funds.  All transactions with Vanguard are consummated in the ordinary course of business on an arm's-
length basis.

NOTE 17. Leases
We have various operating leases for office space, equipment, and fleet vehicles.  In addition, we have various finance leases 
for computer hardware.  Such lease agreements, which expire at various dates through 2030, are generally renewed or replaced 
by similar leases.

123

Upon adoption of ASU 2016-02 on January 1, 2019, we recorded operating lease right-of-use assets of $20.7 million with 
related lease liabilities of $21.0 million.  The differential of $0.3 million was recognized, on an after-tax basis, as a cumulative-
effect adjustment to the opening balance of retained earnings as of January 1, 2019.  Financing lease right-of-use assets and the 
related lease liabilities were $0.9 million as of January 1, 2019.  See Note 2. "Summary of Significant Accounting Policies" and 
Note 3. "Adoption of Accounting Pronouncements" in this Form 10-K for additional information regarding our accounting 
policy on leases and ASU 2016-02, respectively.

The components of lease expense for the year ended December 31, 2019 were as follows:

($ in thousands)

2019

Operating lease cost, included in Other insurance expenses on the Consolidated Statements of Income

Finance lease cost:

Amortization of assets, included in Other insurance expenses on the Consolidated Statements of Income

Interest on lease liabilities, included in Interest expense on the Consolidated Statements of Income

Total finance lease cost

Variable lease cost, included in Other insurance expenses on the Consolidated Statements of Income

Short-term lease cost, included in Other insurance expenses on the Consolidated Statements of Income

The following table provides supplemental information regarding our operating and finance leases.

Weighted-average remaining lease term

Operating leases

Finance leases

Weighted-average discount rate

$

$

8,808

984

16

1,000

48

2,165

December 31, 2019

years

6

2

Operating leases
Finance leases1

3.4 %
2.1
1Prior to adoption of ASU 2016-02, our historical capital lease liabilities and assets were measured using an un-discounted cash flow stream due to 
immateriality of the capital lease population. 

Operating and finance lease asset and liability balances are included within the following line items on the Consolidated 
Balance Sheets:

($ in thousands)
Operating leases

Other assets

Other liabilities

Finance leases

Property and equipment - at cost, net of accumulated depreciation and amortization

Long-term debt

At December 31, 2019, the maturities of our lease liabilities were as follows:

$

$

December 31, 2019

($ in thousands)

Year ended December 31,

2020

2021

2022

2023

2024
Thereafter

Total lease payments

Less: imputed interest

Less: leases that have not yet commenced

Total lease liabilities

Finance Leases

Operating Leases

Total

451

248

54

—

—
—

753

16

—

737

8,244

6,168

4,590

3,329

2,920
8,638

33,889

2,995

3,388

27,506

$

$

124

26,535

27,506

731

737

8,695

6,416

4,644

3,329

2,920
8,638

34,642

3,011

3,388

28,243

At December 31, 2018, the maturities of our lease liabilities for capital and operating leases were as follows:

($ in thousands)

Capital Leases

Operating Leases

Total

2019

2020

2021

2022

2023

Thereafter

Total minimum payment required

$

$

728

141

22

—

—

—

891

7,762

7,355

5,083

3,641

2,900

9,698

36,439

8,490

7,496

5,105

3,641

2,900

9,698

37,330

Refer to Note. 4 "Statements of Cash Flows" in this Form 10-K for supplemental cash and non-cash transactions included in the 
measurement of operating and finance lease liabilities.

Note 18. Commitments and Contingencies
(a) We purchase annuities from life insurance companies to fulfill obligations under claim settlements that provide for periodic 
future payments to claimants.  As of December 31, 2019, we had purchased such annuities with a present value of $25.5 million 
for settlement of claims on a structured basis for which we are contingently liable.  To our knowledge, there are no material 
defaults from any of the issuers of such annuities. 

(b) As of December 31, 2019, we have made commitments that may require us to invest additional amounts into our investment 
portfolio, which are as follows:

($ in millions)

Alternative and other investments

Non-publicly traded collateralized loan obligations in our fixed income securities portfolio

Non-publicly traded common stock within our equity portfolio

Commercial mortgage loans

Privately-placed corporate securities

Total

Amount of Obligation

Year of Expiration of
Obligation

$

$

219.2

35.4

3.9

10.0

15.0

283.5

2036

2030

2023

Less than 1 year

Less than 1 year

There is no certainty that any such additional investment will be required.  We expect to have the capacity to repay or refinance 
these obligations as they come due.

Note 19. Litigation
As of December 31, 2019, we do not believe we are involved in any legal action that could have a material adverse effect on 
our consolidated financial condition, results of operations, or cash flows.

In the ordinary course of conducting business, we are parties in various legal actions.  Most are claims litigation involving our 
Insurance Subsidiaries as either:  (i) liability insurers defending or providing indemnity for third-party claims brought against 
our customers; (ii) insurers defending first-party coverage claims brought against them; or (iii) liability insurers seeking 
declaratory judgment on our insurance coverage obligations.  We account for such activity through the establishment of unpaid 
loss and loss expense reserves.  In ordinary course claims litigation, we expect that any potential ultimate liability, after 
consideration of provisions made for potential losses and costs of defense, will not be material to our consolidated financial 
condition, results of operations, or cash flows.

From time to time, our Insurance Subsidiaries also are named as defendants in other legal actions, some of which assert claims 
for substantial amounts.  Plaintiffs may style these actions as putative class actions and seek judicial certification of a state or 
national class for allegations involving our business practices, such as improper reimbursement of medical providers paid under 
workers compensation and personal and commercial automobile insurance policies or improper reimbursement for automobile 
parts.  Similarly, our Insurance Subsidiaries can be named in individual actions seeking extra-contractual damages, punitive 
damages, or penalties, often alleging bad faith in the handling of insurance claims.  We believe that we have valid defenses to 
these allegations and we account for such activity through the establishment of unpaid loss and loss expense reserves.  In these 
other legal actions, we expect that any potential ultimate liability, after consideration of provisions made for estimated losses, 
will not be material to our consolidated financial condition.  Nonetheless, litigation outcomes are inherently unpredictable and, 
because the amounts sought in certain of these actions are large or indeterminate, it is possible that any adverse outcomes could 
have a material adverse effect on our consolidated results of operations or cash flows in particular quarterly or annual periods.

125

 
Note 20. Statutory Financial Information, Capital Requirements, and Restrictions on Dividends and Transfers of Funds
(a) Statutory Financial Information
The Insurance Subsidiaries prepare their statutory financial statements in accordance with accounting principles prescribed or 
permitted by the various state insurance departments of domicile.  Prescribed statutory accounting principles include state laws, 
regulations, and general administrative rules, as well as a variety of publications of the National Association of Insurance 
Commissioners (“NAIC").  Permitted statutory accounting principles encompass all accounting principles that are not 
prescribed; such principles differ from state to state, may differ from company to company within a state and may change in the 
future.  The Insurance Subsidiaries do not utilize any permitted statutory accounting principles that affect the determination of 
statutory surplus, statutory net income, or risk-based capital (“RBC”).  As of December 31, 2019, the various state insurance 
departments of domicile have adopted the March 2019 version of the NAIC Accounting Practices and Procedures manual in its 
entirety, as a component of prescribed or permitted practices.

The following table provides statutory data for each of our Insurance Subsidiaries:

State of
Domicile

Unassigned Surplus

Statutory Surplus

Statutory Net Income

2019

2018

2019

2018

2019

2018

2017

($ in millions)

SICA

Selective Way Insurance Company ("SWIC")

SICSC

SICSE

SICNY

New Jersey

$

New Jersey

Indiana

Indiana

New York

Selective Insurance Company of New England ("SICNE") New Jersey

Selective Auto Insurance Company of New Jersey
("SAICNJ")

MUSIC

Selective Casualty Insurance Company ("SCIC")

Selective Fire and Casualty Insurance Company
("SFCIC")

New Jersey

New Jersey

New Jersey

New Jersey

525.9

339.2

132.6

103.1

99.4

25.3

62.5

27.1

58.2

23.5

478.6

300.2

119.4

92.2

86.5

19.9

50.3

23.0

44.9

680.1

388.2

163.8

128.7

127.1

55.4

105.4

95.6

132.7

632.8

349.3

150.7

117.7

114.2

50.0

93.2

91.5

119.3

113.9

59.2

23.9

18.5

17.0

7.8

14.9

13.2

16.8

78.0

47.5

16.5

12.9

12.0

5.6

9.9

9.4

13.3

17.8

55.4

49.7

7.5

5.5

84.6

43.6

17.9

14.7

13.4

6.3

11.4

10.3

13.4

5.6

Total

$ 1,396.8

1,232.8

1,932.4

1,768.4

292.7

210.6

221.2

(b) Capital Requirements
The Insurance Subsidiaries are required to maintain certain minimum amounts of statutory surplus to satisfy the requirements 
of their various state insurance departments of domicile.  RBC requirements for property and casualty insurance companies are 
designed to assess capital adequacy and to raise the level of protection that statutory surplus provides for policyholders.  The 
Insurance Subsidiaries' combined total adjusted capital exceeded the authorized control level RBC, as defined by the NAIC 
based on their 2019 statutory financial statements.  In addition to statutory capital requirements, we are impacted by various 
rating agency requirements related to certain rating levels.  These required capital levels may be more than statutory 
requirements.

(c) Restrictions on Dividends and Transfers of Funds 
Our ability to declare and pay dividends on the Parent's common stock is dependent on liquidity at the Parent coupled with the 
ability of the Insurance Subsidiaries to declare and pay dividends, if necessary, and/or the availability of other sources of 
liquidity to the Parent.  

In addition to regulatory restrictions on the availability of dividends that our Insurance Subsidiaries can pay to the Parent, the 
maximum amount of dividends the Parent can pay our shareholders is limited by certain New Jersey corporate law provisions 
that limit dividends if either:  (i) the Parent would be unable to pay its debts as they became due in the usual course of business; 
or (ii) the Parent’s total assets would be less than its total liabilities.  The Parent’s ability to pay dividends to shareholders also 
are impacted by covenants in its Line of Credit agreement that obligate it, among other things, to maintain a minimum 
consolidated net worth and a maximum ratio of consolidated debt to total capitalization. 

As of December 31, 2019, the Parent had an aggregate of $278.0 million in investments and cash available to fund future 
dividends and interest payments.  These amounts are not subject to any regulatory restrictions other than the standard state 
insolvency restrictions noted above, whereas our consolidated retained earnings of $2.1 billion is predominately restricted due 
to the regulation associated with our Insurance Subsidiaries.  In 2020, the Insurance Subsidiaries have the ability to provide for 
$266.7 million in annual dividends to the Parent; however, as regulated entities, these dividends are subject to certain 
restrictions, which are further discussed below.  The Parent also has available to it other potential sources of liquidity, such as:  

126

(i) borrowings from our Indiana Subsidiaries; (ii) debt issuances; (iii) common stock issuances; and (iv) borrowings under our 
Line of Credit.  Borrowings from our Indiana Subsidiaries are governed by approved intercompany lending agreements with 
the Parent that provide for additional capacity of $89.4 million as of December 31, 2019, based on restrictions in these 
agreements that limit borrowings to 10% of the admitted assets of the Indiana Subsidiaries.  For additional restrictions on the 
Parent's debt, see Note 10. "Indebtedness" in this Form 10-K.   

Insurance Subsidiaries Dividend Restrictions
As noted above, the restriction on our net assets and retained earnings is predominantly driven by our Insurance Subsidiaries' 
ability to pay dividends to the Parent under applicable laws and regulations.  Under the insurance laws of the domiciliary states 
of the Insurance Subsidiaries, New Jersey, Indiana, and New York, an insurer can potentially make an ordinary dividend 
payment if its statutory surplus following such dividend is reasonable in relation to its outstanding liabilities, is adequate to its 
financial needs, and the dividend does not exceed the insurer's unassigned surplus.  In general, New Jersey defines an ordinary 
dividend as a dividend whose fair market value, together with other dividends made within the preceding 12 months, is less 
than the greater of 10% of the insurer's statutory surplus as of the preceding December 31, or the insurer's net income 
(excluding capital gains) for the 12-month period ending on the preceding December 31.  Indiana's ordinary dividend 
calculation is consistent with New Jersey's, except that it does not exclude capital gains from net income.  In general, New York 
defines an ordinary dividend as a dividend whose fair market value, together with other dividends made within the preceding 
12 months, is less than the lesser of 10% of the insurer's statutory surplus, or 100% of adjusted net investment income.

New Jersey and Indiana require notice of the declaration of any ordinary dividend distribution.  During the notice period, the 
relevant state regulatory authority may disallow all or part of the proposed dividend if it determines that the dividend is not 
appropriate given the above considerations.  New York does not require notice of ordinary dividends.  Dividend payments 
exceeding ordinary dividends are referred to as extraordinary dividends and require review and approval by the applicable 
domiciliary insurance regulatory authority prior to payment.

The table below provides the following information:  (i) quantitative data regarding all Insurance Subsidiaries' dividends paid 
to the Parent in 2019 for debt service, shareholder dividends, and general operating purposes; and (ii) the maximum ordinary 
dividends that can be paid to the Parent by the Insurance Subsidiaries in 2020, based on the 2019 statutory financial statements.

Dividends

($ in millions)

SICA

SWIC

SICSC

SICSE

SICNY

SICNE

SAICNJ

MUSIC

SCIC

SFCIC

Total

State of Domicile

Ordinary Dividends Paid

Maximum Ordinary Dividends

Twelve Months ended December 31, 2019

2020

New Jersey

New Jersey

Indiana

Indiana

New York

New Jersey

New Jersey

New Jersey

New Jersey

New Jersey

$

$

$

55.5

19.0

9.5

6.7

3.3

2.0

1.5

8.0

3.0

1.5

110.0

$

98.4

53.7

23.9

18.6

12.7

7.6

14.7

12.9

16.8

7.4

266.7

127

 
Note 21. Quarterly Financial Information

(unaudited, $ in thousands, except per share data)

2019

2018

2019

2018

2019

2018

2019

2018

First Quarter

Second Quarter

Third Quarter

Fourth Quarter

Net premiums earned

Net investment income earned

Net realized and unrealized gains (losses)

Other income

Total revenues

Income before federal income taxes

Net income

Net income per share:

Basic

Diluted

$ 632,573

591,828

642,619

604,836

653,620

614,277

668,359

625,288

50,618

13,451

2,320

43,231

58,505

(10,549)

2,179

4,027

3,053

45,553

(1,652)

3,179

55,826

(2,183)

3,162

52,443

(4,787)

2,538

698,962

626,689

708,204

651,916

710,425

664,471

73,694

61,348

19,931

18,925

90,225

72,266

72,525

58,819

71,178

56,150

67,130

55,435

57,594

54,109

(873)

(37,935)

3,820

728,900

101,293

81,859

1,542

643,004

52,135

45,760

1.04

1.02

0.32

0.32

1.22

1.21

1.00

0.99

0.94

0.93

0.94

0.93

1.38

1.36

0.77

0.76

The addition of all quarters may not agree to annual amounts on the Financial Statements due to rounding.

Item 9. Changes in and Disagreements With Accountants on Accounting and Financial Disclosure.
None.

Item 9A. Controls and Procedures.
Our management, with the participation of our Chief Executive Officer and Chief Financial Officer, has evaluated the 
effectiveness of our disclosure controls and procedures (as such term is defined in Rules 13a-15(e) and 15d-15(e) under the 
Securities Exchange Act of 1934, as amended (the "Exchange Act")) as of the end of the period covered by this report.  Based 
on this evaluation, our Chief Executive Officer and Chief Financial Officer have concluded that, as of the end of such period, 
our disclosure controls and procedures are:  (i) effective in recording, processing, summarizing, and reporting information on a 
timely basis that we are required to disclose in the reports that we file or submit under the Exchange Act; and (ii) effective in 
ensuring that information that we are required to disclose in the reports that we file or submit under the Exchange Act is 
accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as 
appropriate, to allow timely decisions regarding required disclosure.

Management's Report on Internal Control Over Financial Reporting
Our management is responsible for establishing and maintaining adequate internal control over financial reporting.  Internal 
control over financial reporting (as defined in Rule 13a-15(f) and 15d-15(f) under the Exchange Act) is a process designed by, 
or under the supervision of, a company's principal executive and principal financial officers and effected by the Board, 
management and other personnel, to provide reasonable assurance regarding the reliability of financial reporting and the 
preparation of financial statements for external purposes in accordance with generally accepted accounting principles and 
includes those policies and procedures that:

• 

• 

• 

Pertain to the maintenance of records that in reasonable detail accurately and fairly reflect the transactions and 
dispositions of the assets of the company;
Provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial 
statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the 
company are being made only in accordance with authorizations of management and directors of the company; and
Provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or 
disposition of the company's assets that could have a material effect on the financial statements.

Our management assessed the effectiveness of our internal control over financial reporting as of December 31, 2019.  In 
making this assessment, management used the criteria set forth by the Committee of Sponsoring Organizations of the Treadway 
Commission in Internal Control-Integrated Framework ("COSO Framework") in 2013.

Based on this assessment, our management believes that, as of December 31, 2019, our internal control over financial reporting 
is effective.

No changes in our internal control over financial reporting (as such term is defined in Rule 13a-15(f) of the Exchange Act) 
occurred during the fourth quarter of 2019 that materially affected, or are reasonably likely to materially affect, our internal 
control over financial reporting.

128

 
 
 
 
 
 
 
 
 
 
 
 
Attestation Report of the Independent Registered Public Accounting Firm
Our independent registered public accounting firm, KPMG, LLP, has issued their attestation report on our internal control over 
financial reporting which is set forth below.

Report of Independent Registered Public Accounting Firm

To the Stockholders and Board of Directors
Selective Insurance Group, Inc.:

Opinion on Internal Control Over Financial Reporting
We have audited Selective Insurance Group, Inc. and subsidiaries’ (the "Company") internal control over financial reporting as 
of December 31, 2019, based on criteria established in Internal Control - Integrated Framework (2013) issued by the 
Committee of Sponsoring Organizations of the Treadway Commission. In our opinion, the Company maintained, in all material 
respects, effective internal control over financial reporting as of December 31, 2019, based on criteria established in Internal 
Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States)
("PCAOB"), the consolidated balance sheets of the Company as of December 31, 2019 and 2018, the related consolidated
statements of income, comprehensive income, stockholders’ equity, and cash flows for each of the years in the three-year
period ended December 31, 2019, and the related notes and financial statement schedules I to V (collectively, the "consolidated
financial statements"), and our report dated February 12, 2020 expressed an unqualified opinion on those consolidated
financial statements.

Basis for Opinion
The Company’s management is responsible for maintaining effective internal control over financial reporting and for its
assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s
Report on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal
control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are
required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable 
rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the
audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all
material respects. Our audit of internal control over financial reporting included obtaining an understanding of internal control
over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating
effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we
considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control over Financial Reporting
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally
accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures
that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and
dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit
preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and
expenditures of the company are being made only in accordance with authorizations of management and directors of the
company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or
disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also,
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

New York, New York
February 12, 2020 

/s/ KPMG LLP

129

 
 
 
 
 
 
 
 
Item 9B. Other Information.
In connection with the appointment of John J. Marchioni as President and Chief Executive Officer of Selective Insurance 
Group, Inc. (the "Parent”), effective February 1, 2020, Selective Insurance Company of America (“SICA”), a wholly-owned 
subsidiary of the Parent, entered into a new Employment Agreement (the “Employment Agreement”) with Mr. Marchioni (the 
“Executive”) on February 10, 2020 (the “Agreement Date”), effective as of February 1, 2020.  As of the Agreement Date, Mr. 
Marchioni’s previous employment agreement with SICA terminated.

The following table summarizes the principal provisions of the Employment Agreement.  Defined terms used in this table, but 
not defined in this Form 10-K, have the meanings given to them in the Employment Agreement.  

Term

Compensation

Benefits

Initial three year term ends on February 1, 2023, automatically renewed for additional one year periods unless
terminated by either party with written notice.

Base salary of $925,000 as of February 1, 2020.

Eligible to participate in incentive compensation plan, stock plan, 401(k) plan, defined benefit pension plan and
any other stock option, stock appreciation right, stock bonus, pension, group insurance, retirement, profit sharing,
medical, disability, life insurance, relocation plan or policy, or any other plan, program, policy or arrangement of
the Parent or SICA intended to benefit SICA’s employees generally.

Vacation and Reimbursements

Vacation time and reimbursements for ordinary travel and entertainment expenses in accordance with SICA’s
policies.

Perquisites

Suitable offices, secretarial and other services, and other perquisites to which other executives of SICA are
generally entitled.

Severance and
Benefits on Termination without Change 
in Control

Severance and Benefits on Termination
after Change in Control

• 

• 

• 

• 

For Cause or Resignation by Executive other than for Good Reason:  Salary and benefits accrued through 
termination date.
Death or Disability:  Two times:  (i) Executive’s salary; plus (ii) average of three most recent annual cash 
incentive payments; provided that any such severance payments be reduced by life or disability insurance 
payments under policies with respect to which SICA paid premiums, paid in 12 equal installments.
Without Cause by SICA, Relocation of Office over 50 Miles (without Executive’s consent), Resignation for 
Good Reason by Executive:
     -  Two times:  (i) Executive’s salary; plus (ii) average of three most recent annual cash incentive 

payments, paid in 12 equal installments.  

     -  Medical, dental, vision, disability, and life insurance coverage in effect for Executive and dependents 
until the earlier of 24 months following termination or commencement of equivalent benefits from a 
new employer.

Stock Awards:  Except for termination for Cause or resignation by the Executive other than Good Reason, 
immediate vesting and possible extended exercise period, as applicable, for any previously granted stock 
options, stock appreciation rights, cash incentive units, restricted stock, restricted stock units, and stock 
bonuses.

For termination without Cause or resignation for Good Reason by Executive within two years following a Change 
in Control, Executive is entitled to:
• 

Severance payment equal to the product of 2.99 and the greater of:  (i) Executive’s salary plus target annual 
cash incentive payment; or (ii) Executive’s salary plus the average of Executive’s annual cash incentive 
payments for the three calendar years prior to the calendar year in which the termination occurs, paid in 
lump sum.
Medical, dental, vision, disability, and life insurance coverage in effect for Executive and dependents until 
the earlier of period of 36 months following termination or commencement of equivalent benefits from a 
new employer.
Stock awards, same as above, except that the initial number of cash incentive units is increased by 150%.

• 

• 

Release; Confidentiality and Non-
Solicitation

Receipt of severance payments and benefits conditioned upon: 

• 
            - Entry into release of claims; and
            - No disclosure of confidential or proprietary information or solicitation of employees to leave the Parent 
or its subsidiaries for a period of two years following the termination of the Employment Agreement.

This summary table description of the Employment Agreement is qualified in its entirety by reference to the full text of the 
Employment Agreement, a copy of which is filed herewith as Exhibit 10.32.

PART III
Because we will file a Proxy Statement within 120 days after the end of the fiscal year ending December 31, 2019, this Annual 
Report on Form 10-K omits certain information required by Part III and incorporates by reference certain information included 
in the Proxy Statement.

Item 10. Directors, Executive Officers and Corporate Governance.
Information about our executive officers, Directors, and all other matters required to be disclosed in Item 10. "Directors, 
Executive Officers and Corporate Governance." appears under the "Executive Officers" and "Information About Proposal 1 - 

130

 
Election of Directors" sections of the Proxy Statement.  These portions of the Proxy Statement are hereby incorporated by 
reference.

Item 11. Executive Compensation.
Information about compensation of our named executive officers appears under "Executive Compensation" in the "Information 
About Proposal 1 - Election of Directors" section of the Proxy Statement and is hereby incorporated by reference.  Information 
about compensation of the Board appears under "Director Compensation" in the "Information About Proposal 1 -  Election of 
Directors" section of the Proxy Statement and is hereby incorporated by reference.

Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.
Information about security ownership of certain beneficial owners and management appears under "Security Ownership of 
Management and Certain Beneficial Owners" in the "Information About Proposal 1 - Election of Directors" section of the 
Proxy Statement and is hereby incorporated by reference.

Item 13. Certain Relationships and Related Transactions, and Director Independence.
Information about certain relationships and related transactions, and director independence appears under “Transactions with 
Related Persons” in the "Information About Proposal 1 - Election of Directors" section of the Proxy Statement and is hereby 
incorporated by reference.

Item 14. Principal Accounting Fees and Services.
Information about the fees and services of our principal accountants appears under "Audit Committee Report" and "Fees of 
Independent Registered Public Accounting Firm" in the "Information About Proposal 3 - Ratification of Appointment of 
Independent Registered Public Accounting Firm" section of the Proxy Statement and is hereby incorporated by reference.

131

 
 
PART IV

Item 15. Exhibits, Financial Statement Schedules.

(a) The following documents are filed as part of this report:

(1) Financial Statements:

The Financial Statements listed below are included in Item 8. "Financial Statements and Supplementary Data."

Consolidated Balance Sheets as of December 31, 2019 and 2018

Consolidated Statements of Income for the Years Ended December 31, 2019, 2018, and 2017

Consolidated Statements of Comprehensive Income for the Years Ended December 31, 2019, 2018, and 2017

Consolidated Statements of Stockholders' Equity for the Years Ended December 31, 2019, 2018, and 2017

Consolidated Statements of Cash Flows for the Years Ended December 31, 2019, 2018, and 2017

Notes to Consolidated Financial Statements, December 31, 2019, 2018, and 2017

(2) Financial Statement Schedules:

Form 10-K

Page

69

70

71

72

73

74

The financial statement schedules, with Independent Auditors' Report thereon, required to be filed are listed below by page 
number as filed in this report.  All other schedules are omitted as the information required is inapplicable, immaterial, or the 
information is presented in the Financial Statements or related notes.

Schedule I

Summary of Investments – Other than Investments in Related Parties at December 31, 2019

Schedule II

Condensed Financial Information of Registrant at December 31, 2019, 2018, and 2017 and for the Years Ended
December 31, 2019, 2018, and 2017

Schedule III

Supplementary Insurance Information for the Years Ended December 31, 2019, 2018, and 2017

Schedule IV

Reinsurance for the Years Ended December 31, 2019, 2018, and 2017

Schedule V

Allowance for Uncollectible Premiums and Other Receivables for the Years Ended December 31, 2019, 2018,
and 2017

Form 10-K

Page

133

134

137

139

139

(3) Exhibits:

The exhibits required by Item 601 of Regulation S-K are listed in the Exhibit Index, which is incorporated by reference and 
immediately precedes the exhibits filed with or incorporated by reference in this Form 10-K.

132

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SELECTIVE INSURANCE GROUP, INC. AND CONSOLIDATED SUBSIDIARIES
SUMMARY OF INVESTMENTS - OTHER THAN INVESTMENTS IN RELATED PARTIES
December 31, 2019 

SCHEDULE I

Types of investment

($ in thousands)

Fixed income securities:

Held-to-maturity:

Amortized Cost
or Cost

Fair Value

Carrying
Amount

Obligations of states and political subdivisions

$

Public utilities

All other corporate securities

Total fixed income securities, held-to-maturity

Available-for-sale:

U.S. government and government agencies

Foreign government

Obligations of states and political subdivisions

Public utilities

All other corporate securities

Collateralized loan obligation securities and other asset-backed securities

Commercial mortgage-backed securities

Residential mortgage-backed securities

Total fixed income securities, available-for-sale

Equity securities:

Common stock:

Banks, trusts and insurance companies

Industrial, miscellaneous and all other

Nonredeemable preferred stock

            Total equity securities

Short-term investments

Other investments

Total investments

4,573

3,608

12,588

20,769

112,680

18,011

1,168,185

35,679

1,831,202

790,517

514,709

1,409,003

5,879,986

17,357

51,815

2,889

72,061

282,490

216,807

4,921

3,967

13,087

21,975

116,186

18,542

1,230,090

37,084

1,910,393

793,012

538,344

1,451,969

6,095,620

17,368

52,532

3,037

72,937

282,490

$

6,472,113

4,580

3,673

12,547

20,800

116,186

18,542

1,230,090

37,084

1,910,393

793,012

538,344

1,451,969

6,095,620

17,368

52,532

3,037

72,937

282,490

216,807

6,688,654

See accompanying Report of Independent Registered Public Accounting Firm in Item 8. "Financial Statements and Supplementary Data." of this Form 10-K.

133

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SELECTIVE INSURANCE GROUP, INC.
(Parent Corporation)
Balance Sheets

($ in thousands, except share amounts)

Assets:

Fixed income securities, available-for-sale – at fair value (amortized cost: $233,753 – 2019; $111,208 – 2018)

$

Short-term investments

Cash

Investment in subsidiaries

Current federal income tax

Deferred federal income tax

Other assets

   Total assets

Liabilities:

Long-term debt

Intercompany notes payable

Accrued long-term stock compensation

Other liabilities

   Total liabilities

Stockholders’ Equity:

Preferred stock at $0 par value per share:

   Authorized shares 5,000,000; no shares issued or outstanding

Common stock of $2 par value per share:

Authorized shares:  360,000,000

Issued: 103,484,159 – 2019; 102,848,394 – 2018

Additional paid-in capital

Retained earnings

Accumulated other comprehensive income (loss)

Treasury stock – at cost (shares: 44,023,006 – 2019; 43,899,840 – 2018)

   Total stockholders’ equity

   Total liabilities and stockholders’ equity

SCHEDULE II

December 31,

2019

2018

241,526

36,219

300

110,098

35,358

505

2,416,209

2,057,218

16,116

4,875

1,692

14,161

10,346

1,186

2,716,937

2,228,872

439,860

61,163

8,604

12,374

522,001

329,540

77,517

21,574

8,439

437,070

—

—

$

$

$

$

206,968

418,521

2,080,529

81,750

(592,832)

2,194,936

$

2,716,937

205,697

390,315

1,858,414

(77,956)

(584,668)

1,791,802

2,228,872

See accompanying Report of Independent Registered Public Accounting Firm.  Information should be read in conjunction with the Notes to Consolidated 
Financial Statements of Selective Insurance Group, Inc. and its subsidiaries.  Both items are in Item 8. “Financial Statements and Supplementary Data.” of this 
Form 10-K.

134

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SELECTIVE INSURANCE GROUP, INC.
(Parent Corporation)
Statements of Income

SCHEDULE II (continued)

Year ended December 31,

2019

2018

2017

$

110,004

7,301

207

117,512

33,426

30,900

64,326

100,060

3,425

(1,567)

101,918

24,652

25,446

50,098

80,096

2,044

(15)

82,125

24,721

36,251

60,972

($ in thousands)

Revenues:

Dividends from subsidiaries

Net investment income earned

Net realized gains (losses)

   Total revenues

Expenses:

Interest expense

Other expenses

   Total expenses

   Income before federal income tax

53,186

51,820

21,153

Federal income tax (benefit) expense:

Current

Deferred

   Total federal income tax benefit

(16,080)

3,606

(12,474)

(14,173)

3,141

(11,032)

(22,187)

6,311

(15,876)

Net income before equity in undistributed income of subsidiaries

65,660

62,852

37,029

Equity in undistributed income of subsidiaries, net of tax

205,963

116,087

131,797

Net income

$

271,623

178,939

168,826

See accompanying Report of Independent Registered Public Accounting Firm.  Information should be read in conjunction with the Notes to Consolidated 
Financial Statements of Selective Insurance Group, Inc. and its subsidiaries.  Both items are in Item 8. “Financial Statements and Supplementary Data.” of this 
Form 10-K.

135

 
 
 
 
 
 
 
 
 
 
 
 
 
 
SELECTIVE INSURANCE GROUP, INC.
(Parent Corporation)
Statements of Cash Flows

SCHEDULE II (continued)

($ in thousands)

Operating Activities:

Net income

Year ended December 31,

2019

2018

2017

$

271,623

178,939

168,826

Adjustments to reconcile net income to net cash provided by operating activities:

Equity in undistributed income of subsidiaries, net of tax

(205,963)

(116,087)

Stock-based compensation expense

Net realized (gains) losses

Amortization – other

Changes in assets and liabilities:

(Decrease) increase in accrued long-term stock compensation

Decrease in net federal income taxes

Increase in other assets

Increase in other liabilities

Net cash provided by operating activities

Investing Activities:

Purchase of fixed income securities, available-for-sale

Redemption and maturities of fixed income securities, available-for-sale

Sale of fixed income securities, available-for-sale

Purchase of equity securities

Sale of equity securities

Purchase of short-term investments

Sale of short-term investments

Net cash used in investing activities

Financing Activities:

Dividends to stockholders

Acquisition of treasury stock

Proceeds from issuance of notes payable, net of debt issuance costs

Principal payment on notes payable

Net proceeds from stock purchase and compensation plans

Principal payment on borrowings from subsidiaries

Net cash provided by (used in) financing activities

Net (decrease) increase in cash

Cash, beginning of year

Cash, end of year

$

19,077

(207)

4,614

(12,970)

1,651

(533)

3,919

81,211

(153,482)

10,579

20,189

(10,824)

10,828

(1,116,766)

1,116,253

(123,223)

(47,675)

(8,164)

290,757

(185,000)

8,243

(16,354)

41,807

(205)

505

300

14,507

1,567

567

(15,443)

11,246

(343)

1,712

76,665

(75,046)

6,849

45,099

—

—

(207,115)

195,846

(34,367)

(42,097)

(6,556)

—

—

7,252

(926)

(42,327)

(29)

534

505

(131,797)

12,089

15

678

4,988

3,811

(60)

714

59,264

(58,832)

10,465

31,819

—

—

(185,590)

179,292

(22,846)

(37,045)

(6,015)

—

—

7,599

(881)

(36,342)

76

458

534

See accompanying Report of Independent Registered Public Accounting Firm.  Information should be read in conjunction with the Notes to Consolidated 
Financial Statements of Selective Insurance Group, Inc. and its subsidiaries.  Both items are in Item 8. “Financial Statements and Supplementary Data.” of this 
Form 10-K.

136

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SELECTIVE INSURANCE GROUP, INC. AND CONSOLIDATED SUBSIDIARIES
SUPPLEMENTARY INSURANCE INFORMATION
Year ended December 31, 2019 

SCHEDULE III

Deferred
policy
acquisition 
costs

Reserve
for loss
and loss 
expense

Unearned
premiums

Net
premiums 
earned

Net
investment 
income1

Loss
and loss
expense 
incurred

Amortization
of deferred
policy
acquisition 
costs

Other
operating 
expenses2

Net
premiums 
written

$

226,464

3,436,363

1,108,009

2,049,614

— 1,187,856

445,661

270,107

2,137,071

16,848

27,874

224,200

406,600

309,125

106,033

307,739

239,818

—

—

211,300

152,335

34,477

55,835

53,702

21,905

304,592

237,761

($ in thousands)

Standard Commercial
Lines Segment

Standard Personal
Lines Segment

E&S Lines Segment

Investments Segment

—

—

—

—

236,965

—

—

—

—

Total

$

271,186

4,067,163

1,523,167

2,597,171

236,965

1,551,491

535,973

345,714

2,679,424

1Includes “Net investment income earned” and “Total net realized and unrealized gains (losses)” on the Consolidated Statements of Income.
2“Other operating expenses” of $345,714 reconciles to the Consolidated Statements of Income as follows:

Other insurance expenses

Other income

Total

$

$

358,069

(12,355)

345,714

See accompanying Report of Independent Registered Public Accounting Firm in Item 8. "Financial Statements and Supplementary Data." of this Form 10-K.

 Year ended December 31, 2018 

Deferred
policy
acquisition 
costs

Reserve
for loss
and loss 
expense

Unearned
premiums

Net
premiums 
earned

Net
investment 
income1

Loss
and loss
expense 
incurred

Amortization
of deferred
policy
acquisition 
costs

Other
operating 
expenses2

Net
premiums 
written

$ 206,391

3,283,531

1,020,054

1,912,222

— 1,141,038

412,420

249,660

1,975,683

18,070

28,151

—

223,223

387,114

—

304,085

107,793

—

304,441

219,566

—

—

—

140,413

206,752

150,344

—

33,617

49,005

—

51,308

20,912

—

309,277

229,326

—

($ in thousands)

Standard Commercial
Lines Segment

Standard Personal
Lines Segment

E&S Lines Segment

Investments Segment

Total

$ 252,612

3,893,868

1,431,932

2,436,229

140,413

1,498,134

495,042

321,880

2,514,286

1Includes “Net investment income earned” and “Total net realized and unrealized gains (losses)” on the Consolidated Statements of Income.
2“Other operating expenses” of $321,880 reconciles to the Consolidated Statements of Income as follows:

Other insurance expenses

Other income

Total

$

$

331,318

(9,438)

321,880

See accompanying Report of Independent Registered Public Accounting Firm in Item 8. "Financial Statements and Supplementary Data." of this Form 10-K. 

137

 
 
SELECTIVE INSURANCE GROUP, INC. AND CONSOLIDATED SUBSIDIARIES
SUPPLEMENTARY INSURANCE INFORMATION
Year ended December 31, 2017 

SCHEDULE III (continued)

Deferred
policy
acquisition 
costs

Reserve
for loss 
and loss 
expense

Unearned
premiums

Net
premiums 
earned

Net
investment 
income1

Loss
and loss
expense 
incurred

Amortization
of deferred
policy
acquisition 
costs

Other
operating 
expenses2

Net
premiums 
written

$ 193,408

3,165,217

956,173

1,788,499

— 1,008,150

387,552

243,283

1,858,735

16,952

24,695

—

263,166

342,857

—

295,435

98,036

—

289,701

212,827

—

—

—

168,241

189,294

147,630

—

32,542

49,142

—

56,761

22,337

—

296,775

215,131

—

($ in thousands)

Standard Commercial
Lines Segment

Standard Personal
Lines Segment

E&S Lines Segment

Investments Segment

Total

$ 235,055

3,771,240

1,349,644

2,291,027

168,241

1,345,074

469,236

322,381

2,370,641

1Includes “Net investment income earned” and “Total net realized and unrealized gains (losses)” on the Consolidated Statements of Income.
2“Other operating expenses” of $322,381 reconciles to the Consolidated Statements of Income as follows:

Other insurance expenses

Other income

Total

$

$

333,097

(10,716)

322,381

See accompanying Report of Independent Registered Public Accounting Firm in Item 8. "Financial Statements and Supplementary Data." of this Form 10-K.

138

 
 
SELECTIVE INSURANCE GROUP, INC. AND CONSOLIDATED SUBSIDIARIES
REINSURANCE
Years ended December 31, 2019, 2018, and 2017 

SCHEDULE IV

($ thousands)

2019

Premiums earned:

Accident and health insurance

Property and liability insurance

Total premiums earned

2018

Premiums earned:

Accident and health insurance

Property and liability insurance

Total premiums earned

2017

Premiums earned:

Accident and health insurance

Property and liability insurance

Total premiums earned

Direct Amount

Assumed from
Other
Companies

Ceded to Other
Companies

Net Amount

% of Amount
Assumed to Net

$

$

$

17

2,993,140

2,993,157

19

2,808,745

2,808,764

24

2,647,464

2,647,488

—

24,399

24,399

—

25,831

25,831

—

25,831

25,831

17

420,368

420,385

—

2,597,171

2,597,171

19

398,347

398,366

—

2,436,229

2,436,229

24

382,268

382,292

—

2,291,027

2,291,027

—

1%

1%

—

1 %

1 %

—

1 %

1 %

See accompanying Report of Independent Registered Public Accounting Firm in Item 8. "Financial Statements and Supplementary Data." of this Form 10-K.

SELECTIVE INSURANCE GROUP, INC. AND CONSOLIDATED SUBSIDIARIES
ALLOWANCE FOR UNCOLLECTIBLE PREMIUMS AND OTHER RECEIVABLES
Years ended December 31, 2019, 2018, and 2017 

SCHEDULE V

($ in thousands)

Balance, January 1

Additions

Deductions

Balance, December 31

2019

2018

2017

$

$

13,900

2,730

(5,830)

10,800

14,600

4,022

(4,722)

13,900

11,480

6,414

(3,294)

14,600

See accompanying Report of Independent Registered Public Accounting Firm in Item 8. "Financial Statements and Supplementary Data." of this Form 10-K.

139

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
EXHIBIT INDEX

Exhibit
Number
3.1

3.2

4.1

4.2

4.3

4.4

4.5

4.6

4.7

4.8*

10.1+

10.1a+

10.2+

Amended and Restated Certificate of Incorporation of Selective Insurance Group, Inc., filed May 4, 2010
(incorporated by reference herein to Exhibit 3.1 of the Company’s Quarterly Report on Form 10-Q for the
quarter ended June 30, 2010, File No. 001-33067).

By-Laws of Selective Insurance Group, Inc., effective July 29, 2015 (incorporated by reference herein to
Exhibit 3.2 of the Company's Quarterly Report on Form 10-Q for the quarter ended June 30, 2015, File No.
001-33067).

Indenture, dated as of September 24, 2002, between Selective Insurance Group, Inc. and National City Bank,
as Trustee, relating to the Company's 1.6155% Senior Convertible Notes due September 24, 2032
(incorporated by reference herein to Exhibit 4.1 of the Company's Registration Statement on Form S-3 filed
November 26, 2002 File No. 333-101489).

Indenture, dated as of November 16, 2004, between Selective Insurance Group, Inc. and Wachovia Bank,
National Association, as Trustee, relating to the Company's 7.25% Senior Notes due 2034 (incorporated by
reference herein to Exhibit 4.1 of the Company's Current Report on Form 8-K filed November 18, 2004, File
No. 000-08641).

Indenture, dated as of November 3, 2005, between Selective Insurance Group, Inc. and Wachovia Bank,
National Association, as Trustee, relating to the Company’s 6.70% Senior Notes due 2035 (incorporated by
reference herein to Exhibit 4.1 of the Company’s Current Report on Form 8-K filed November 9, 2005, File
No. 000-08641).

Registration Rights Agreement, dated as of November 16, 2004, between Selective Insurance Group, Inc. and
Keefe, Bruyette & Woods, Inc. (incorporated by reference herein to Exhibit 4.2 of the Company’s Current
Report on Form 8-K filed November 18, 2004, File No. 000-08641).

Registration Rights Agreement, dated as of November 3, 2005, between Selective Insurance Group, Inc. and
Keefe, Bruyette & Woods, Inc. (incorporated by reference herein to Exhibit 4.2 of the Company’s Current
Report on Form 8-K filed November 9, 2005, File No. 000-08641).

Indenture, dated as of February 8, 2013, between Selective Insurance Group, Inc. and U.S. Bank National
Association, as Trustee (incorporated by reference herein to Exhibit 4.1 of the Company's Current Report on
Form 8-K filed February 8, 2013, File No. 001-33067).

Second Supplemental Indenture, dated as of March 1, 2019 between Selective Insurance Group, Inc. and U.S.
Bank National Association, as Trustee, relating to the Company’s 5.375% Senior Notes due 2049 (incorporated
by reference herein to Exhibit 4.1 of the Company’s Current Report on Form 8-K filed March 1, 2019 File No.
001-33067).

Description of the Company's Securities Registered Under Section 12 of the Securities Exchange Act of 1934.

Selective Insurance Supplemental Pension Plan, As Amended and Restated Effective January 1, 2005
(incorporated by reference herein to Exhibit 10.1 of the Company’s Quarterly Report on Form 10-Q for the
quarter ended September 30, 2008, File No. 001-33067).

Amendment No. 1 to Selective Insurance Supplemental Pension Plan, As Amended and Restated Effective
January 1, 2005 (incorporated by reference herein to Exhibit 10.1 of the Company's Current Report on Form 8-
K filed March 25, 2013, File No. 001-33067).

Selective Insurance Company of America Deferred Compensation Plan (2005), As Amended and Restated
Effective as of January 1, 2010 (incorporated by reference herein to Exhibit 10.2 of the Company’s Quarterly
Report on Form 10-Q for the quarter ended September 30, 2011, File No. 001-33067).

140

 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit

Number
10.2a

10.2b+

10.3+

10.4+

10.5+

10.6+

10.7+

10.8+

10.9+

10.10+

10.11+

10.12+

10.13+

10.14+

Amendment No 1. to Selective Insurance Company of America Deferred Compensation Plan (2005)
(incorporated by reference herein to Exhibit 10.2a of the Company's Quarterly Report on Form 10-Q for the
quarter ended September 30, 2011, File No. 001-33067).

Amendment No. 2 to Selective Insurance Company of America Deferred Compensation Plan (2005), As
Amended and Restated Effective as of January 1, 2010 (incorporated by reference herein to Exhibit 10.2 of the
Company's Current Report on Form 8-K filed March 25, 2013, File No. 001-33067).

Selective Insurance Group, Inc. 2014 Omnibus Stock Plan, effective May 1, 2014 (incorporated by reference
herein to Appendix A-1 to the Company’s Definitive Proxy Statement for its 2014 Annual Meeting of
Stockholders filed April 3, 2014, File No. 001-33067).

Selective Insurance Group, Inc. 2014 Omnibus Stock Plan Director Stock Option Agreement (incorporated by
reference herein to Exhibit 10.1 to the Company’s Quarterly Report on Form 10-Q for the quarter ended March
31, 2014, File No. 001-33067).

Selective Insurance Group, Inc. 2014 Omnibus Stock Plan Stock Option Agreement (incorporated by reference
herein to Exhibit 10.2 to the Company’s Quarterly Report on Form 10-Q for the quarter ended March 31,
2014, File No. 001-33067).

Selective Insurance Group, Inc. 2014 Omnibus Stock Plan Service-Based Restricted Stock Agreement
(incorporated by reference herein to Exhibit 10.3 to the Company’s Quarterly Report on Form 10-Q for the
quarter ended March 31, 2014, File No. 001-33067).

Selective Insurance Group, Inc. 2014 Omnibus Stock Plan Performance-Based Restricted Stock Agreement
(incorporated by reference herein to Exhibit 10.4 to the Company’s Quarterly Report on Form 10-Q for the
quarter ended March 31, 2014, File No. 001-33067).

Selective Insurance Group, Inc. 2014 Omnibus Stock Plan Service-Based Restricted Stock Unit Agreement
(incorporated by reference herein to Exhibit 10.5 to the Company’s Quarterly Report on Form 10-Q for the
quarter ended March 31, 2014, File No. 001-33067).

Selective Insurance Group, Inc. 2014 Omnibus Stock Plan Performance-Based Restricted Stock Unit
Agreement (incorporated by reference herein to Exhibit 10.6 to the Company’s Quarterly Report on Form 10-
Q for the quarter ended March 31, 2014, File No. 001-33067).

Selective Insurance Group, Inc. 2014 Omnibus Stock Plan Director Restricted Stock Unit Agreement
(incorporated by reference herein to Exhibit 10.7 to the Company’s Quarterly Report on Form 10-Q for the
quarter ended March 31, 2014, File No. 001-33067).

Selective Insurance Group, Inc. 2005 Omnibus Stock Plan As Amended and Restated Effective as of May 1,
2010 (incorporated by reference herein to Appendix C of the Company’s Definitive Proxy Statement for its
2010 Annual Meeting of Stockholders filed March 25, 2010, File No. 001-33067).

Selective Insurance Group, Inc. 2014 Omnibus Stock Plan as Amended and Restated Effective as of May 2,
2018 (incorporated by reference herein to Appendix A of the Company’s Definitive Proxy Statement filed
March 26, 2018 for its 2018 Annual Meeting of Stockholders, File No. 001-33067).

Selective Insurance Group, Inc. 2005 Omnibus Stock Plan Director Stock Option Agreement (incorporated by
reference herein to Exhibit 10.9 of the Company’s Annual Report on Form 10-K for the year ended December
31, 2005, File No. 000-08641).

Selective Insurance Group, Inc. 2005 Omnibus Stock Plan Automatic Director Stock Option Agreement
(incorporated by reference herein to Exhibit 2 of the Company’s Definitive Proxy Statement for its 2005
Annual Meeting of Stockholders filed April 6, 2005, File No. 000-08641).

141

 
   
 
   
 
 
   
 
 
   
 
 
Exhibit
Number
10.15+

10.16+

10.17+

10.18+

10.19+

10.20+

10.21+

10.22+

10.23+

10.24+

10.25+

10.26+

10.27+

10.28+

Selective Insurance Group, Inc. Non-Employee Directors’ Compensation and Deferral Plan, As Amended and
Restated Effective as of January 1, 2017 (incorporated by reference herein to Exhibit 10.18 to the Company's
Annual Report on Form 10-K for the year ended December 31, 2016, File No. 001-33067).

Deferred Compensation Plan for Directors (incorporated by reference herein to Exhibit 10.5 to the Company’s
Annual Report on Form 10-K for the year ended December 31, 1993, File No. 000-08641) (P).

Selective Insurance Group, Inc. Employee Stock Purchase Plan (2009), amended and restated effective July 1,
2009 (incorporated by reference herein to Appendix A to the Company’s Definitive Proxy Statement for its
2009 Annual Meeting of Stockholders filed March 26, 2009, File No. 001-33067).

Selective Insurance Group, Inc. Cash Incentive Plan As Amended and Restated as of May 1, 2014
(incorporated by reference herein to Appendix B to the Company’s Definitive Proxy Statement for its 2014
Annual Meeting of Stockholders filed March 24, 2014, File No. 001-33067).

Selective Insurance Group, Inc. Cash Incentive Plan Service-Based Cash Incentive Unit Award Agreement
(incorporated by reference herein to Exhibit 10.8 of the Company’s Quarterly Report on Form 10-Q for the
quarter ended March 31, 2014, File No. 001-33067).

Selective Insurance Group, Inc. Cash Incentive Plan Performance-Based Cash Incentive Unit Award
Agreement (incorporated by reference herein to Exhibit 10.9 of the Company’s Quarterly Report on Form 10-
Q for the quarter ended March 31, 2014, File No. 001-33067).

Selective Insurance Group, Inc. Cash Incentive Plan Cash Incentive Unit Award Agreement (incorporated by
reference herein to Exhibit 10.14c of the Company’s Annual Report on Form 10-K for the year ended
December 31, 2007, File No. 001-33067).

Selective Insurance Group, Inc. Cash Incentive Plan Cash Incentive Unit Award Agreement (incorporated by
reference herein to Exhibit 10.14d of the Company’s Annual Report on Form 10-K for the year ended
December 31, 2007, File No. 001-33067).

Amended and Restated Selective Insurance Group, Inc. Stock Purchase Plan for Independent Insurance
Agencies (2010), Amended and Restated as of February 1, 2017 (incorporated by reference herein to Exhibit
10.26 to the Company's Annual Report on Form 10-K for the year ended December 31, 2016, File No.
001-33067).

Selective Insurance Group, Inc. Stock Option Plan for Directors (incorporated by reference herein to Exhibit B
of the Company’s Definitive Proxy Statement for its 2000 Annual Meeting of Stockholders filed March 31,
2000, File No. 000-08641).

Amendment to the Selective Insurance Group, Inc. Stock Option Plan for Directors, as amended, effective as
of July 26, 2006, (incorporated by reference herein to Exhibit 10.3 of the Company’s Quarterly Report on
Form 10-Q for the quarter ended June 30, 2006, File No. 000-08641).

Selective Insurance Group, Inc. Stock Compensation Plan for Nonemployee Directors, (incorporated by
reference herein to Exhibit A of the Company’s Definitive Proxy Statement for its 2000 Annual Meeting of
Stockholders filed March 31, 2000, File No. 000-08641).

Amendment to Selective Insurance Group, Inc. Stock Compensation Plan for Nonemployee Directors, as
amended (incorporated by reference herein to Exhibit 10.22a of the Company’s Annual Report on Form 10-K
for the year ended December 31, 2008, File No. 001-33067).

Employment Agreement between Selective Insurance Company of America and Gregory E. Murphy, dated as
of December 23, 2008 (incorporated by reference herein to Exhibit 10.1 of the Company’s Current Report on
Form 8-K filed December 30, 2008, File No. 001-33067).

142

 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit

Number

10.29+

10.30+

10.31+

*10.32

10.33+

*10.34

10.35

10.36+

10.37+

Employment Agreement between Selective Insurance Company of America and Gregory E. Murphy, effective 
as of February 1, 2020 (incorporated by reference herein to Exhibit 10.1 of the Company’s Current Report on 
Form 8-K filed November 1, 2019, File No. 001-33067).

Employment Agreement between Selective Insurance Company of America and Michael H. Lanza, dated as of
December 23, 2008 (incorporated by reference herein to Exhibit 10.23e of the Company’s Annual Report on
Form 10-K for the year ended December 31, 2008, File No. 001-33067).

Employment Agreement between Selective Insurance Company of America and John J. Marchioni, dated as of 
September 10, 2013 (incorporated by reference herein to Exhibit 10.1 of the Company’s Current Report on 
Form 8-K filed September 11, 2013, File No. 001-33067).

Employment Agreement between Selective Insurance Company of America and John J. Marchioni, dated as of 
February 10, 2020.

Employment Agreement between Selective Insurance Company of America and Mark A. Wilcox, dated as of
October 28, 2016 (incorporated by reference herein to Exhibit 10.1 of the Company’s Current Report on Form
8-K filed October 31, 2016, File No. 001-33067).

Credit Agreement among Selective Insurance Group, Inc., the Lenders Named Therein and Bank of Montreal,
Chicago Branch, as Administrative Agent, dated as of December 20, 2019.

Form of Indemnification Agreement between Selective Insurance Group, Inc. and each of its directors and
executive officers, as adopted on May 19, 2005 (incorporated by reference herein to Exhibit 10.1 of the
Company’s Current Report on Form 8-K filed May 20, 2005, File No. 000-08641).

Selective Insurance Group, Inc. Non-Employee Directors’ Deferred Compensation Plan (incorporated by
reference herein to Exhibit 10.27 of the Company’s Annual Report on Form 10-K for the year ended December
31, 2009, File No. 001-33067).

Amendment No. 1 to the Selective Insurance Group, Inc. Non-Employee Directors’ Deferred Compensation
Plan (incorporated by reference herein to Exhibit 10.27a of the Company’s Annual Report on Form 10-K for
the year ended December 31, 2010, File No. 001-33067).

143

 
 
 
 
 
 
   
 
Exhibit
Number
*21

*23.1

*24.1

*24.2

*24.3

*24.4

*24.5

*24.6

*24.7

*24.8

*24.9

*24.10

*24.11

*24.12

*24.13

*31.1

*31.2

**32.1

  Subsidiaries of Selective Insurance Group, Inc.

  Consent of KPMG LLP.

Power of Attorney of John C. Burville.

Power of Attorney of Terrence W. Cavanaugh.

Power of Attorney of Robert Kelly Doherty.

Power of Attorney of Thomas A. McCarthy.

Power of Attorney of H. Elizabeth Mitchell.

Power of Attorney of Michael J. Morrissey.

Power of Attorney of Gregory E. Murphy.

Power of Attorney of Cynthia S. Nicholson.

Power of Attorney of Ronald L. O'Kelley.

  Power of Attorney of William M. Rue.

  Power of Attorney of John S. Scheid.

  Power of Attorney of J. Brian Thebault.

Power of Attorney of Philip H. Urban.

  Certification of Chief Executive Officer in accordance with Section 302 of the Sarbanes-Oxley Act of 2002.

  Certification of Chief Financial Officer in accordance with Section 302 of the Sarbanes-Oxley Act of 2002.

  Certification of Chief Executive Officer in accordance with Section 906 of the Sarbanes-Oxley Act of 2002.

**32.2

  Certification of Chief Financial Officer in accordance with Section 906 of the Sarbanes-Oxley Act of 2002.

*99.1

  Glossary of Terms.

XBRL Instance Document.

** 101.INS
** 101.SCH XBRL Taxonomy Extension Schema Document.
** 101.CAL   XBRL Taxonomy Extension Calculation Linkbase Document.
** 101.LAB   XBRL Taxonomy Extension Label Linkbase Document.
** 101.PRE   XBRL Taxonomy Extension Presentation Linkbase Document.
** 101.DEF   XBRL Taxonomy Extension Definition Linkbase Document.
** 104

Cover Page Interactive Data File - formatted in Inline XBRL and included as Exhibit 101

* Filed herewith.
** Furnished and not filed herewith.
+ Management compensation plan or arrangement.
(P) Paper filed. 

144

 
 
SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this 
report to be signed on its behalf by the undersigned, thereunto duly authorized.

SELECTIVE INSURANCE GROUP, INC.

By: /s/ John J. Marchioni
John J. Marchioni
President and Chief Executive Officer
(principal executive officer)

By: /s/ Mark A. Wilcox
Mark A. Wilcox
Executive Vice President and Chief Financial Officer
(principal financial officer)

By: /s/ Anthony D. Harnett
Anthony D. Harnett
Senior Vice President and Chief Accounting Officer
(principal accounting officer)

February 12, 2020

February 12, 2020

February 12, 2020

145

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Pursuant to the requirements of the Securities Exchange Act of 1934, this Report has been signed below by the following 
persons on behalf of the Registrant and in the capacities and on the date indicated.

By:  /s/ John J. Marchioni
John J. Marchioni
President and Chief Executive Officer

*

John C. Burville
Director

*

Terrence W. Cavanaugh
Director

*

Robert Kelly Doherty
Director

*

Thomas A. McCarthy
Director

*

H. Elizabeth Mitchell
Director

*

Michael J. Morrissey
Director

*

Gregory E. Murphy
Executive Chairman of the Board

*

Cynthia S. Nicholson
Director

*

Ronald L. O'Kelley
Director

*

William M. Rue
Director

*

John S. Scheid
Director

*

J. Brian Thebault
Director

*

Philip H. Urban
Director

* By: /s/ Michael H. Lanza
Michael H. Lanza
Attorney-in-fact

146

February 12, 2020

February 12, 2020

February 12, 2020

February 12, 2020

February 12, 2020

February 12, 2020

February 12, 2020

February 12, 2020

February 12, 2020

February 12, 2020

February 12, 2020

February 12, 2020

February 12, 2020

February 12, 2020

February 12, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Glossary of Terms
Accident Year: accident year reporting focuses on the cost of the losses that 
occurred in a given year regardless of when reported. These losses are calculated 
by adding all payments that have been made for those losses occurring in a 
given calendar year (regardless of the year in which they were paid) to any 
current reserve that remains for losses that occurred in that given calendar year. 

Exhibit 99.1
Interest Rate Risk: exposure to interest rate risk relates primarily to market 
price and cash flow variability associated with changes in interest rates. A rise 
in interest rates may decrease the fair value of our existing fixed income security 
investments and declines in interest rates may result in an increase in the fair 
value of our existing fixed income security investments.

Agent  (Independent  Retail  Insurance Agent):  a  distribution  partner  who 
recommends  and  markets  insurance  to  individuals  and  businesses;  usually 
represents several insurance companies. Insurance companies pay agents for 
business production.

Allocated  loss  expenses:  defense,  litigation,  and  medical  cost  containment 
expense, whether internal or external.

Audit Premium: premiums based on data from an insured’s records, such as 
payroll  data.  Insured’s  records  are  subject  to  periodic  audit  for  purposes  of 
verifying premium amounts.

Book Value per Share: an expression of the value of an entity per outstanding 
share, which is calculated by dividing stockholders’ equity by the number of 
common shares outstanding as of a specified date.  This metric is used by both 
investors and us in evaluating the financial strength of our company.  

Catastrophe Loss: severe loss, as defined by the Insurance Services Office's 
Property  Claims  Service  (PCS)  unit,  either  natural  or  man-made,  usually 
involving,  but  not  limited  to,  many  risks  from  one  occurrence  such  as  fire, 
hurricane,  tornado,  earthquake,  windstorm,  explosion,  hail,  severe  winter 
weather, and terrorism.

Combined  Ratio:  measure  of  underwriting  profitability  determined  by 
dividing the sum of all GAAP expenses (losses, loss expenses, underwriting 
expenses, and dividends to policyholders) by GAAP net premiums earned for 
the period.  A ratio over 100% is indicative of an underwriting loss, and a ratio 
below 100% is indicative of an underwriting profit.

Contract Binding Authority: business that is written in accordance with a 
well-defined underwriting strategy that clearly delineates risk eligibility, rates, 
and coverages; generally distributed through wholesale general agents.

Credit Risk: risk that a financially-obligated party will default on any type of 
debt by failing to make payment obligations. Examples include: (i) a bond issuer 
does not make a payment on a coupon or principal payment when due; or (ii) 
a reinsurer does not pay policy obligations.

Credit  Spread  Risk:  represents  the  risk  premium  required  by  market 
participants for a given credit quality and debt issuer. Spread is the difference 
between the yield on a particular debt instrument and the yield of a similar 
maturity U.S. Treasury debt security. Changes in credit spreads may arise from 
changes in economic conditions and perceived risk of default or downgrade of 
individual debt issuers.

Customers:  another  term  for  policyholders;  individuals  or  entities  that 
purchase our insurance products or services.

Diluted  Weighted  Average  Shares  Outstanding:  represents  weighted-
average common shares outstanding adjusted for the impact of any dilutive 
common stock equivalents.

Direct  New  Business:  premiums  for  all  new  policies  sold  directly  by  the 
insurance  subsidiaries  during  a  specific  accounting  period,  without 
consideration given to reinsurance activities.  

Distribution Partners: insurance consultants that we partner with in selling 
our insurance products and services. Independent retail insurance agents are 
our distribution partners for standard market business and wholesale general 
agents are our distribution partners for E&S market business.

Earned Premiums: portion of a premium that is recognized as income based 
on the expired portion of the policy period.

Effective Duration: expressed in years, provides an approximate measure of 
the  portfolio's  price  sensitivity  to  a  change  in  interest  rates,  taking  into 
consideration how the change in interest rates may impact the timing of expected 
cash flows.

Frequency:  likelihood  that  a  loss  will  occur.  Expressed  as  low  frequency 
(meaning the loss event is possible but has rarely happened in the past and is 
not likely to occur in the future), moderate frequency (meaning the loss event 
has happened once in a while and can be expected to occur sometime in the 
future), or high frequency (meaning the loss event happens regularly and can 
be expected to occur regularly in the future). 

Generally Accepted Accounting Principles (GAAP): accounting practices 
used in the United States of America determined by the Financial Accounting 
Standards  Board.  Public  companies  use  GAAP  when  preparing  financial 
statements  to  be  filed  with  the  United  States  Securities  and  Exchange 
Commission.

Incurred But Not Reported (IBNR) Reserves: reserves for estimated losses 
that have been incurred by insureds but not yet reported plus provisions for 
future emergence on known claims and reopened claims.

Invested  Assets  per  Dollar  of  Stockholders'  Equity  Ratio:  measure  of 
investment  leverage  calculated  by  dividing  invested  assets  by  stockholders' 
equity.

Liquidity  Spread:  represents  the  risk  premium  that  flows  to  a  market 
participant  willing  to  provide  liquidity  to  another  market  participant  that  is 
demanding it. The spread is the difference between the price a seller is willing 
to accept to sell the asset and the price the buyer is willing to pay for the asset.

Loss Expenses: expenses incurred in the process of evaluating, defending, and 
paying claims.

Loss and Loss Expense Reserves: amount of money an insurer expects to pay 
for  claim  obligations  and  related  expenses  resulting  from  losses  that  have 
occurred and are covered by insurance policies it has sold.

Non-Catastrophe Property Losses: Losses and loss expenses incurred that 
are attributable to property coverages that we have written throughout our lines 
of business, but exclude any such amounts that are related to catastrophe losses. 

Non-GAAP Operating Income: non-GAAP measure that is comparable to net 
income with the exclusion of after-tax net realized and unrealized gains and 
losses on investments, the deferred tax write-off that was recognized in 2017 
in relation to the tax reform, and after-tax debt retirement costs.  Non-GAAP 
operating income is used as an important financial measure by us, analysts, and 
investors, because the realization of investment gains and losses on sales in any 
given  period  is  largely  discretionary  as  to  timing.    Realized  and  unrealized 
investment  gains  and  losses,  other-than-temporary  impairment  charges 
included in earnings, the deferred tax write-off, and the debt retirement costs 
could distort the analysis of trends.

Non-GAAP Operating Income per Diluted Share: non-GAAP measure that 
is comparable to net income per diluted share with the exclusion of after-tax 
net realized and unrealized gains and losses on investments, the deferred tax 
write-off that was recognized in 2017 in relation to the tax reform, and after-
tax debt retirement costs.

Non-GAAP Operating Return on Equity: measurement of profitability that 
reveals the amount of non-GAAP operating income generated by dividing non-
GAAP operating income by average stockholders’ equity during the period.

Reinsurance: insurance company assuming all or part of a risk undertaken by 
another  insurance  company.  Reinsurance  spreads  the  risk  among  insurance 
companies to reduce the impact of losses on individual companies. Types of 
reinsurance include proportional, excess of loss, treaty, and facultative.

Premiums Written: premiums for all policies sold during a specific accounting 
period.

Prior Year Casualty Reserve Development: Loss reserve development is the 
increase or decrease in incurred loss and loss expenses as a result of the re-
estimation of these amounts at successive valuation dates.  Prior year casualty 
reserve  development  is  casualty  loss  reserve  development  related  to  prior 
accident years.

Renewal Pure Price: estimated average premium change on renewal policies 
(excludes all significant exposure changes).

Reported  claim  count:  amount  of  reported  claims,  including  those  closed 
without payment.

Retention:  measures  how  well  an  insurance  company  retains  business.  
Retention is expressed as a ratio of renewed over expired business, based on 
aggregate line of business coverages provided to our customers.

Return on Equity: measure of profitability that is calculated by dividing net 
income by average stockholders' equity during the period.

Risk: two distinct and frequently used meanings in insurance: (i) the chance 
that a claim loss will occur; or (ii) an insured or the property covered by a policy.

Severity:  amount of damage that is, or  may be, inflicted by a loss or catastrophe. 

Statutory Accounting Principles (SAP): accounting practices prescribed and 
required by the National Association of Insurance Commissioners (“NAIC”) 
and state insurance departments that stress evaluation of a company’s solvency. 

Statutory Premiums to Surplus Ratio: statutory measure of solvency risk 
calculated by dividing net statutory premiums written for the year by the ending 
statutory surplus.

Statutory Surplus: amount left after an insurance company’s liabilities are 
subtracted from its assets. Statutory surplus is not based on GAAP, but SAP 
prescribed or permitted by state and foreign insurance regulators.

Unallocated loss adjustment expenses: loss adjustment expenses other than 
allocated loss adjustment expenses.

Exhibit 99.1

Glossary of Terms
Underwriting:  insurer’s  process  of  reviewing  applications  submitted  for 
insurance coverage, deciding whether to provide all or part of the coverage 
requested, and determining applicable premiums and terms and conditions of 
coverage.

Underwriting  Result:  underwriting  income  or  loss;  represents  premiums 
earned  less  insurance  losses  and  loss  expenses,  underwriting  expenses,  and 
dividends  to  policyholders.  This  measure  of  performance  is  used  by 
management and analysts to evaluate profitability of underwriting operations 
and is not intended to replace GAAP net income.

Unearned Premiums: portion of a premium that a company has written but 
has yet to earn because a portion of the policy is unexpired.

Wholesale General Agent: distribution partner authorized to underwrite on 
behalf  of  a  surplus  lines  insurer  through  binding  authority  agreements. 
Insurance companies pay wholesale general agents for business production.

Yield on Investments: Yield is the income earned on an investment, expressed 
as an annual percentage rate that is calculated by dividing income earned by 
the average invested asset balance.  Yield can be calculated based on either pre-
tax or after-tax income and can be calculated on the entire investment portfolio, 
or on a portion thereof, such as the fixed income securities portfolio.

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DIRECTORS

Gregory E. Murphy 1997
Executive Chairman, 
Selective Insurance Group, Inc.

Michael J. Morrissey, CFA 2008
President and Chief Executive Officer,
International Insurance Society, Inc.

John C. Burville, Ph.D, FIA, MAAA 2006
Retired, former Insurance Consultant
to the Bermuda Government

Cynthia (Cie) S. Nicholson 2009
Advisor
Tangerine (formerly known as Feed Each Other/Forkcast)

Terrence W. Cavanaugh 2018
Independent Consultant, and retired, 
former President and Chief Executive Officer, 
Erie Indemnity Company

Robert Kelly Doherty 2015
Managing Partner, Caymen Advisors 
and Caymen Partners

John J. Marchioni 2019
President and Chief Executive Officer, 
Selective Insurance Group, Inc.

Thomas A. McCarthy 2018
Retired, former Executive Vice President and
Chief Financial Officer, CIGNA

H. Elizabeth Mitchell 2018
Retired, former President and Chief Executive Officer
of Renaissance Reinsurance U.S., Inc.

Ronald L. O’Kelley 2005
Chairman and Chief Executive Officer,
Atlantic Coast Venture Investments Inc.

William M. Rue 1977
Chairman, Chas. E. Rue & Son, Inc.,
t/a Rue Insurance

John S. Scheid, CPA 2014
Owner, Scheid Investment Group, LLC
Former Senior Partner, PricewaterhouseCoopers LLP

J. Brian Thebault 1996
Lead Independent Director, Selective Insurance Group, Inc.
Partner, Thebault Associates

Philip H. Urban 2014
Retired, former President and
Chief Executive Officer, Grange Insurance

SELECTIVE 2019 ANNUAL REPORT     9

OFFICERS

Executive Chairman
Gregory E. Murphy 1

President and  
Chief Executive Officer
John J. Marchioni 1,2

Executive  
Vice Presidents
Shadi K. Albert 2
Insurance Strategy and
Business Development

John P. Bresney 2
Chief Information Officer

Gordon J. Gaudet 2
Chief Innovation Officer

Brenda M. Hall 2
Commercial Lines  
Chief Operating Officer

Jeffrey F. Kamrowski 2
MUSIC

Paul Kush 2
Chief Claims Officer

Michael H. Lanza 1,2
General Counsel and 
Chief Compliance Officer

Charles A. Musilli, III 2
Chief Human Resources Officer 

Vincent M. Senia 2
Chief Actuary 

Mark A. Wilcox 1,2
Chief Financial Officer

1 Selective Insurance Group, Inc.
2 Selective Insurance Company of America

Senior Vice Presidents
Charles C. Adams 2
Regional Manager
Mid-Atlantic Region

Allen H. Anderson 2
Chief Underwriting Officer
Personal Lines

Jeffrey F. Beck 2
Government and Regulatory Affairs

Teresa M. Caro 2 
Regional Manager
New Jersey Region 

Sarita G. Chakravarthi 1,2
Tax and Assistant Treasurer

Thomas M. Clark 2
Claims General Counsel

Christopher G. Cunniff 1,2
Chief Risk Officer

Fadi Elsaid 2
IT Infrastructure and Operations

Joseph O. Eppers 1,2
Chief Investment Officer 

Kevin P. Forrey 2
Enterprise Delivery Services

Anthony D. Harnett 1,2
Chief Accounting Officer

Todd Hoivik 2
Commercial Lines Pricing 
and Research

Martin Hollander 1,2
Chief Audit Executive

Robert J. McKenna, Jr. 2
Enterprise Architecture and 
Information Security

Ryan T. Miller 2
Regional Manager
Southern Region

Rohit Mull 2
Chief Marketing Officer 

Maria Orecchio 2 
Deputy General Counsel

Rohan Pai 1,2 
Investor Relations and Treasurer

Thomas S. Purnell 2
Regional Manager
Northeast Region

Erik A. Reidenbach 2
Regional Manager
Heartland Region

Nathan C. Rugge 2
Actuarial Reserving

Brian C. Sarisky 2
Chief Underwriting Officer 
Commercial Lines 

Valerie Sparks 2
Regional Manager
Southwest Region

INVESTOR
INFORMATION

Annual Meeting
Wednesday, April 29, 2020 - 9:00 a.m. (ET) 
Selective Insurance Group, Inc.
40 Wantage Avenue
Branchville, New Jersey 07890

Investor Relations
Rohan Pai
Senior Vice President
Investor Relations and Treasurer
(973) 948.1364
Investor.Relations@Selective.com

Dividend Reinvestment Plan 
Selective Insurance Group, Inc. makes available  
to holders of its common stock an automatic  
dividend reinvestment and stock purchase plan.

For information contact:

EQ Shareowner Services
P.O. Box 64854
St. Paul, Minnesota 55164  
(866) 877.6351

Registrar and Transfer Agent 
EQ Shareowner Services
P.O. Box 64854
St. Paul, Minnesota 55164
(866) 877.6351

Auditors
KPMG LLP
345 Park Avenue 
New York, New York 10154

Internal Audit Department 
Martin Hollander
Senior Vice President
Chief Audit Executive
Internal.Audit@Selective.com

Executive Office
40 Wantage Avenue
Branchville, New Jersey 07890 
(973) 948.3000

Shareholder Relations 
Selective will provide by mail, free of charge, a copy of its 
Annual Report on Form 10-K for the year ended December 
31, 2019 (not including exhibits and documents incorporated 
by reference), the Proxy Statement for the 2020 Annual 
Meeting, and the annual report and proxy materials for future 
Annual Meetings (once available) at your request. Please direct 
all requests to:

Robyn P. Turner
Vice President
Assistant General Counsel and
Corporate Secretary
(973) 948.1766 
Shareholder.Relations@Selective.com

Common Stock Information 
Selective Insurance Group, Inc.’s common  
stock trades on the NASDAQ Global Select  
Market under the symbol: SIGI.

Form 10-K
Selective’s Form 10-K, as filed with the  
U.S. Securities and Exchange Commission,  
is provided as part of this 2019 Annual Report.

Website
Visit us at www.Selective.com
for information about Selective,  
including our latest financial news.

 
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40 Wantage Avenue • Branchville, New Jersey 07890