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Servcorp

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FY2008 Annual Report · Servcorp
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2008

Servcorp’s aim is to be the World’s Finest Serviced Office Operator.

The aim includes a commitment to be the best management team in 
our industry, a training process second to none, the adoption  
of efficient business processes and the provision of leading technology 
services.

Servcorp focuses on a diversified portfolio of high quality serviced 
offices in multiple locations. 

Success is built on over 30 years experience, a profitable track 
record, a strong financial capability, an energetic team and  
a commitment to our clients.

Contents

1 

2 

4 

6 

7 

8 

9 

10 

10 

11 

12 

14 

22 

35 

83 

85 

87 

Highlights

2008 in review 

Locations 

Chairman’s message 

CEO statement 

Community service 

The environment

New locations 

Franchising

Office Squared & IT 

The Servcorp team 

Corporate governance

Directors’ report

Financial report

Auditor’s report

Shareholder information

Corporate information

Servcorp Limited

ABN 97 089 222 506

2008 Highlights

:: EXPANSION CONTINUES... 9 NEW FLOORS

:: MIDDLE EAST... NEW MARKETS SHOOT FOR THE STARS

:: OFFICE2... GATHERING MOMENTUM

:: INDIA FRANCHISE... WE HAVE LIFT OFF

:: NEW IT PRODUCTS... GIVING CONTROL TO OUR CLIENTS

:: TOTAL DIVIDENDS PAID... 20 CENTS PER SHARE 

SERVCORP  Virtual Office
Everything but the office ®

 1

2008 in review...

beaming results

Locations & floors

Earnings per share (cents)

12 months ended 30 June

2004
$’000

2005
$’000

2006
$’000

2007
$’000

2008
$’000

Revenue & other income

107,513

124,137

145,941

167,518

190,142

Profit before tax

13,650

23,497

35,207

34,124

44,579

Net profit after tax

9,443

17,190

25,375

26,332

33,834

Net operating cash flows

18,891

27,854

35,345

39,984

51,192

Cash & cash equivalents

38,396

42,966

58,213

55,401

73,716

Interest earning financial assets

5,921

5,731

5,035

9,266

-

Net assets

81,265

88,890

107,261

111,152

127,651

Earnings per share

$0.118

$0.214

$0.316

$0.327

$0.420

Dividends per share (excluding special)

$0.075

$0.0775

$0.105

$0.130

$0.150

Dividends per share (including special)

$0.075

$0.0775

$0.105

$0.230

$0.200

2

0411.80521.40631.6080732.742.0CentsYear01020304050010203040506070Year043747550540065742080764507156NoLocationsFloorsRevenue - mature & immature floors

Net profit before tax 

Revenue
12 months to June 2008

$190.1m

14% increase

Office capacity

12 months to June 2008

9% growth

Net profit before tax
12 months to June 2008

$44.6m

31% increase

projected growth 2009

5%

3

 Year0405$23.506$35.2090807$34.1$44.6$m01020304050Actual - full yearForecast - 2009$46.8$13.70255075100125150175200Year04$102.905$122.306$141.70807$160.8$185.8$mMature FloorsImmature floors$4.6$1.6$4.2$6.8$4.4The Empire

EUROPE

Paris, France
Level 5, Louis Vuitton Building
101 Avenue des Champs Elysées

Levels 2 & 3
17-23 Square Edouard VII

Level 2, Actualis
21-23 Boulevard Haussmann

Brussels, Belgium
Levels 20 & 21, Bastion Tower
5 Place du Champ de Mars

INDIA

Hyderabad
Level 7, Maximus Wing A
Mindspace

Mumbai
Levels 7 & 8, Bandra Kurla Complex
Block C62
Bandra East

MIDDLE EAST

Manama, Bahrain
Levels 22 & 41, West Tower
Bahrain Financial Harbour
King Faisal Highway

Dubai, UAE
Levels 41 & 42, Emirates Towers
Sheikh Zayed Road

Doha, Qatar
Levels 14 & 15, Commercialbank Plaza

GREATER CHINA

Beijing
Level 6, Office Tower W2 &
Level 19, Office Tower E2
The Towers, Oriental Plaza
No 1 East Chang An Avenue
Dong Cheng District

Level 24, Tower 3, China Central Place
81 Jianguo Road
Chaoyang District

Chengdu
Level 18, The Office Tower  
Shangri-La Centre
No 9 Binjiang East Road
Jin Jiang District

Hong Kong
Level 39, One Exchange Square
8 Connaught Place
Central

Levels 25 & 30, Bank of China Tower
1 Garden Road
Central

Shanghai
Level 23, Citigroup Tower
33 Huayuanshiqiao Road
Pudong

Level 29, Shanghai Kerry Centre
No.1515, Nan Jing Road West
Jing An

Openings in 2008
financial year

ASIA

Singapore
Level 27, Prudential Tower
30 Cecil Street

Penthouse Level & Level 42
Suntec Tower Three
8 Temasek Boulevard

Levels 30 & 31, Raffles Place
Six Battery Road

Kuala Lumpur, Malaysia 
Level 36, Menara Citibank
165 Jalan Ampang

Level 20, Menara Standard Chartered
30 Jalan Sultan Ismail

Bangkok, Thailand
Level 27, Bangkok City Tower
179 South Sathorn Road

Levels 8 & 9, Zuellig House
1 Silom Road

Level 29, The Offices at Centralworld
999/9 Rama I Road
Khwaeng Patumwan

4

JAPAN

Tokyo
Level 45, Sunshine 60
3-1-1 Higashi Ikebukuro, Toshima-ku

Tokyo Big Sight
Level 9, Tower B, Ariake Frontier Building
3-1-25 Ariake, Koto-ku

Level 27, Tokyo Sankei Building
1-7-2 Otemachi, Chiyoda-ku

Level B1, AIG Building
1-1-3 Marunouchi, Chiyoda-ku

Level 15, JT Building
2-2-1 Toranomon, Minato-ku

Level 7, Wakamatsu Building
3-3-6 Nihonbashi-Honcho, Chuo-ku

Level 32, Shinjuku Nomura Building
1-26-2 Nishi-Shinjuku, Shinjuku-ku

Level 21, Shiodome Shibarikyu Building
1-2-3 Kaigan, Shiodome, Minato-Ku

Level 28, Shinagawa Intercity Tower A
2-15-1 Konan, Minato-ku

Level 11, Aoyama Palacio Tower
3-6-7 Kita-Aoyama Minato-ku

Level 18, Yebisu Garden Place Tower
4-20-3 Ebisu, Shibuya-ku

Level 14, Hibiya Central Building
1-2-9 Nishi Shimbashi Minato-ku

Levels 16 & 27, Shiroyama Trust Tower
4-3-1 Toranomon, Minato-ku

Nagoya
Level 4, Nikko Shoken Building
3-2-3 Sakae, Naka-ku

Level 40, Nagoya Lucent Tower
6-1 Ushijima-cho, Nishi-ku

Osaka
Level 9, Edobori Center Building
2-1-1 Edobori, Nishi-ku

Level 19, Hilton Plaza West Office Tower
2-2-2 Umeda, Kita-ku

NEW ZEALAND

Auckland
Level 20, ASB Bank Centre
135 Albert Street

Level 27, PWC Tower
188 Quay Street

Wellington
Level 16, Vodafone on the Quay
157 Lambton Quay

AUSTRALIA

Adelaide
Levels 24 & 30, Westpac House
91 King William Street

Brisbane
Levels 24 & 30, AMP Place
10 Eagle Street

Level 36, Riparian Plaza
71 Eagle Street

Canberra
Levels 6 & 11, St George Centre
60 Marcus Clarke Street

Level 1, The Realm
18 National Circuit

Melbourne
Level 40
140 William Street

Level 27
101 Collins Street

Perth
Level 28, AMP Building
140 St Georges Terrace

Level 18, Central Park
152-158 St Georges Terrace

Sydney
Level 17, BNP Paribas Centre
60 Castlereagh Street

Level 29, Chifley Tower
2 Chifley Square

Levels 56 & 57, MLC Centre
19 - 29 Martin Place

Level 26
44 Market Street

Level 9, Avaya House
123 Epping Road
North Ryde

Levels 17, 21 & 22
201 Miller Street
North Sydney

Level 5, Nexus Building
Norwest Business Park
Columbia Court
Baulkham Hills

5

 
Chairman’s message...

take me to your leader

2008 was a record year for Servcorp, 
and its sixth consecutive year of 
growth. Our commitment to expansion 
continued and our new floors are 
advancing quickly to maturity. 

Revenue for the year was $190.14 
million, an increase of 14% on 2007. 
Net profit after tax also increased – 
up 29% on 2007, to $33.83 million. 
Our mature floors contributed $52.78 
million profit before tax, an increase 
of 23%, with all geographic sectors 
contributing strongly. Earnings per 
share increased by 28% from 32.7 
cents per share to 42.0 cents per 
share. 

The directors have declared a fully 
franked final dividend of 7.50 cents 
per share, bringing total dividends 
for the year to 20.00 cents or $16.09 
million. All these dividends were fully 
franked. The directors anticipate 
a fully franked special dividend of 
5.00 cents per share will be paid in 
December 2008.

The 2008 year saw a continuation 
of Servcorp’s strong expansion 
program. Nine new floors were 
opened, increasing floor capacity by 
9%. Our new locations were carefully 
researched and selected and the 
Board is pleased with the performance 
of these immature floors. 

Our talented senior management 
team continued to develop in both 
experience and depth and rose to 
the challenge presented by our 
growth. The majority of this team 
have worked with Servcorp for in 
excess of 6 years – our top 11 senior 
executives have a cumulative 134 
years of service at Servcorp. Their 
knowledge and understanding of the 
global serviced office industry has no 
peer. The Directors have confidence 
in the team as we confront the more 
challenging economic climate. 

The two new strategic initiatives 
during fiscal 2007 - the franchise 
agreement in India and Office2 - both 
began to show early signs of success. 

The Indian franchise model is now 
generating revenue. Two floors were 
opened by our franchisee during the 
year, and it is planned to open an 
additional two floors in 2009 and four 
floors in 2010.

2008 has been Servcorp’s best year 
to date and we will continue to strive 
to maintain our position as the world’s 
finest serviced office provider.

Notwithstanding the current climate, 
when we released our 2008 results, 
we forecast net profit before tax 
for Servcorp as a whole would 
grow approximately 5% subject to 
market and economic conditions 
being stable. At our annual general 
meeting in November, we will 
update shareholders on how we are 
performing in the current financial 
year.

The future for Servcorp is 
encouraging. We look forward to 
increasing shareholder wealth in the 
current financial year and beyond.

Bruce Corlett

Likewise, the Office2 Nexus project 
is meeting expectations with Office2 
solutions being readily adopted by 
tenants.  I-City Malaysia is gathering 
momentum and tenants will begin 
occupancy in the first half of 2009. 
You can read more about Office2 later 
in the Annual Report.

We are excited about the challenges 
ahead. It seems to us that the global 
financial contagion still has some way 
to work itself through the system. 
This presents us with risks on the one 
hand and potential opportunities on 
the other. We are currently evaluating 
a number of opportunities for growth 
in various geographies around the 
world. Happily we have been building 
our cash reserves over recent years 
so that we will be in a position to fund 
any expansion opportunities that we 
believe justify the risk. That said, we 
will continue to run Servcorp on a 
financially conservative basis.

On behalf of the Board I thank our 
CEO, Alf Moufarrige, his management 
team and all the Servcorp team 
members for their dedication and 
commitment during the year.

6

CEO statement...

greetings from Servcorp

In writing this year’s CEO statement 
and reflecting on the past 6 years, I 
am proud of the Servcorp product, 
the Servcorp team, our strong cash 
balance with negligible debt, and our 
stunning locations in some of the 
world’s greatest cities.

Servcorp decided 2 years ago to 
focus on the Middle East and we have 
trebled our size in this geographic 
location. We will finally take the 
Middle East to a point where it should 
be possible to contribute between 
20% - 25% to Servcorp’s bottom 
line. This decision, and our decision 
to slow expansion in other locations 
from November of last year, stands us 
in good stead as we move slowly into 
what looks like a turbulent 2009 year 
on world markets.

In the past 6 years the mature floor 
profit has grown from $6 million to 
$52 million which has exceeded even 
our most optimistic expectations. In 
the coming year, mature floor profits 
may not grow but we would expect 
our net profit before tax to grow by at 
least 5% as expansion slows and the 
Office2 business develops.

Office2 has executed agreements 
with I-City in their commercial 
development which has the capacity 
to cater for 30,000 people. We are 
also working closely with a major 
retail mall owner and hope that an 
agreement will be executed prior to 
Christmas.

We intend to open 6 new floors this 
year. This could accelerate if the 
market downturn continues, creating 
opportunities that we cannot as yet 
see.

The start of the 2009 financial year 
is as expected. Our IT lead within the 
market gives us a real advantage in 
good and tough times.

I would like to thank Bruce Corlett and 
the Servcorp Board for their guidance 
and input over the last 12 months. 

The Servcorp hard working team 
put in a stellar performance over all 
geographic locations.

Alf Moufarrige

7

Community service...

back to earth

As we roamed the world and found great 
success in 2008, we did not lose sight of the 
fact that there are many in the community 
less fortunate than Servcorp and its team 
members.

The Servcorp team donated over $4,200 with 
the Company matching that amount. The Dry 
July 2008 campaign raised over $250,000 
for The Prince Of Wales Hospital Foundation, 
Dreams2Live4 Charity.

Servcorp’s Board continued to support 
many worthwhile causes within our global 
community. Servcorp team members hold 
charity functions and balls, run raffles and 
undertake donation drives all year round in 
all locations. Every dollar that is raised by 
our teams on the floor is matched dollar for 
dollar by Servcorp. This year we supported the 
following organisations: 

Servcorp continues to support the Joan Salter 
Fund which is managed by the Rotary Club 
of Sydney. Joan was the Servcorp founding 
General Manager whose life was cut short at 
the age of 46 from liver and bowel cancer. 
The Fund finished the year with a balance of 
about AUD$350,000 while again supporting 
a wide range of causes to the tune of over 
AUD$250,000. 

• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 

The Rotary Club of Sydney
Youngcare
MRC Cancer Research
The Cancer Council
MS Society
St Vincent’s Hospital, Sydney
The Mater Hospital
Breast Cancer Foundation
MAKNA - KL Cancer Council
Women’s Aid Organisation
Assisi Hospice - Singapore
The Tyler Foundation - Japan
Starlight Foundation
“Dry July”

“Dry July” was a new initiative started by 
a Servcorp team member. Individuals and 
groups took on the challenge of a month-long 
sponsored abstinence from alcohol. More than 
1,000 people participated in this month long 
event during July, an amazing accomplishment 
for its inaugural year.

In Australia, Youngcare is the focus of our 
fundraising. For more information please visit 
their website at: www.youngcare.com.au

Elsewhere, the Joan Salter Fund’s focus is 
to assist with continuing research into the 
prevention and cure of cancer, as well as 
having a particular interest in assisting young, 
seriously or terminally ill members of the 
community. 

Servcorp also contributed to many other local 
charitable organisations around the world. 
In 2009 we have budgeted to donate in 
excess of AUD$500,000 to various charities.   
We are proud of the fact that, as a small 
Aussie company, what we put back into the 
community is focused on bringing real change 
and benefits to people, in particular young 
people who suffer from debilitating diseases. 

8

NBCF Logo CMYK positivewww.makna.org.myThe environment...

keeping our planet green

Servcorp acknowledges the seriousness of 
climate change and the significant impact high 
concentrations of greenhouse gases in the 
atmosphere is having on the planet. 

As a responsible global corporate citizen, Servcorp 
is committed to protecting the environment 
from further damage and is actively involved 
in initiatives to create positive environmental 
impacts. 

During 2008, Servcorp has supported the 
Greenfleet program and will plant one tree for 
each client who purchases a virtual office online.

The Greenfleet project aims to plant native 
trees and promote fuel-efficient, low-carbon 
technologies to actively reduce and offset carbon 
dioxide emissions. Tree-planting is a simple 
yet effective way of slowing global warming as 
the growth process of trees naturally absorbs 
carbon dioxide which is a major contributor to the 
warming of the planet. 

The Greenfleet project was launched in 1997 and 
was subsequently established as a not-for-profit 
environmental organisation. Greenfleet is based 
in Victoria, has an Australian focus and is led by 
a small team of professionals who are committed 
to offsetting carbon dioxide with tree-planting 
activities throughout Australia. 

Through the partnership with Greenfleet, Servcorp 
aims to plant 10,000 trees by the end of 2008. 
This Servcorp Forest will cover more than 100,000 
square metres of regional land in Australia and is 
equal to the combined office floor space Servcorp 
occupies internationally. 

Servcorp’s commitment to tree planting will 
offset 2,689 tonnes of carbon dioxide by the end 
of 2008. That’s equivalent to removing 650 cars 
from the roads for one whole year or taking a 
jumbo jet which flies San Francisco to Sydney 3 
times per week out of the skies for three months. 

Servcorp is proud of this tree-planting initiative 
which is a “first” for the serviced office industry in 
Australia. Servcorp also believes that clients value 
this contribution to the future and they appreciate 
working with a business partner who is committed 
to supporting the community and the planet with 
responsible corporate measures.

9

New floors opening 08/09...
our expanding universe

Adelaide 

September 2008

Fukuoka 

December 2008

North Sydney 

January 2009

Qatar 

March 2009

Abu Dhabi 

April 2009

Jeddah 

May 2009

Franchising 

As stated last year, a franchise 
agreement was signed with 
K. Raheja Corporation, a 
substantial Indian company. 
The agreement provides for the 
use of the Servcorp name and 
business systems in India and the 
establishment of six locations in 
India within three years. 

The first location opened in 
Mumbai in March 2008 and 
after 3 months of operations it 
was running at 80% occupancy. 
We expect revenues from this 
franchise to be visible from July 
2008.

The second location opened in 
Hyderabad in April 2008. It will 
move more slowly to maturity but 
we believe it will also be a success 
in a relatively fast time.

We are working with K. Raheja 
Corporation to open new locations 
in India during the next 12 months 
in Mumbai, Pune, Gurgoan and 
Chennai. We are also looking for 
the best locations in New Delhi, 
Bangalore and Kolkata to open 
new Servcorp locations in the 
future.

The India franchise agreement is 
likely to be a catalyst for further 
franchise growth into more difficult 
markets.

At all times, Servcorp standards 
will be maintained to ensure we 
protect the brand and product.

10

Office Squared & ITS...

where no man has gone before

Servcorp ITS

Servcorp’s IT team have delivered!

In the past year our development, 
engineering and unified 
communications team have 
tackled significant milestones. The 
contribution that this will make to 
the Servcorp business is massive. 

Firstly, we have completed the first 
stage of a virtualization platform 
to improve performance and the 
security of our internal systems. 
Secondly, we have completed the 
Hottdesk platform improving our 
level of service to our customers 
and enabling a more effective 
online marketing platform. It will 
ensure a maximum return for 
our investment in search engine 
optimization.

These things combined with the 
100% deployment of the Cisco 
network platform and OTIIS are 
not only keeping Servcorp at 
the forefront of our industry but 
are delivering real benefits in 
sales performance and business 
processes. 

The showpiece of these 
accomplishments combined is our 
Virtual Sign-Up Online product 
which has dramatically increased 
our Virtual Office sales.

The completion of our hardware 
and software platform means 
that all the benefits can flow to 
the Servcorp business and our 
development risk going into tough 
times is substantially reduced.

Servcorp’s practices in relation 
to provisioning management and 
billing, along with web service 
delivery, are being recognized 
worldwide. The platform also 
easily enables us to deploy new 
products to our customer base. 
The first of these will be Onefone, 
a soft phone which will enable 
virtual clients to have access to the 
Servcorp network and allow office 
clients mobility of their telephone 
extensions.

11

Office2

The platform that has been 
developed by Servcorp is being 
deployed across other multi-
tenant environments via the Office 
Squared business. Office Squared 
has successfully deployed its 
business model in a small building 
in Norwest Business Park, NSW 
with a 75% take up rate and an 
operating cash profit. This initial 
project proves the Office Squared 
model.

We have signed a second project in 
Malaysia, called I-City, which has 
been successfully deployed and 
has a high level of interest from 
incoming tenants.

In addition to this, we have 
signed an exclusive management 
agreement to prototype the Office 
Squared software and hardware 
business models in one of the 
world’s largest retail portfolios. 

Office Squared put a drain on 
Servcorp’s profits of around AUD3 
million which was right on target. 
While the market seems to be 
becoming more challenging, the 
product development enabling the 
Servcorp platform to scale across 
a larger portfolio and become a 
scalable software product, will 
bring huge benefits to the overall 
business in the years to come.

The Servcorp crew

The Board

Bruce Corlett
Chairman

Rick Holliday-Smith
Non-Executive Director

Julia King
Non-Executive Director 

Alf Moufarrige
Executive Director, CEO

Taine Moufarrige
Executive Director

12

Our Management Team

Marcus Moufarrige BComm
CIO & CEO Office2

Olga Vlietstra BA
General Manager Japan

Susie Martin BEc
General Manager Australia & New Zealand

Wilma Wu BA (Hons) 
General Manager Greater China

       Thomas Wallace BBS, ACA
       Chief Financial Officer

Laudy Lahdo BCom
Senior Manager Dubai & Abu Dhabi 

      Kureha Ogawa BA
      Senior Manager Japan

           Nicole Billett M.Mgt, MBA
           General Manager Sales & Marketing 

Liane Gorman

 International Training & Development

 Manager

     Kristie Thomas BArts, BBus 
     International Sales Manager

     Megan Gale
     Senior Manager Virtual Office

         Adeline Charles BBus Mktg
         Senior Manager Europe

         Samantha McArthur BSc
         Senior Manager Singapore & KL

         Deborah Sweetman
         Senior Manager

         Jannifer Koo BBus, G.Dip Mktg Mgt
         Senior Manager Shanghai

          Greg Pearce CA, ACIS

Company Secretary

          Warren James

Manager International Property Portfolio

          Lachlan Buchanan BComm

Project Manager International Property 

          Ryoma Eguchi BBus, M.IT

Senior Manager Solution Development

          Daniel Kukucka BE

Senior Manager Voice & 
Networking Engineering

          Scott Lovegrove BBus, CPA

General Manager Office Squared

13

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
          
 
 
 
 
 
 
 
 
          
 
 
 
 
 
 
 
 
          
 
 
 
 
 
 
 
 
          
 
 
 
 
 
 
 
 
          
 
 
 
 
          
 
 
 
 
 
 
 
 
         
Corporate governance

The Board has responsibility for the long-
term health and prosperity of Servcorp. 
The directors are responsible to the 
shareholders for the performance of the 
Company and the Consolidated Entity and 
to ensure that it is properly managed.

The Board is committed to the 
principles underpinning the ASX 
Corporate Governance Council’s 
Corporate Governance Principles and 
Recommendations which became 
effective after 1 January 2008. The 
Board is continually working to improve 
the Company’s governance policies and 
practices, where such practices will bring 
benefits or efficiencies to the Company. 

Details of Servcorp’s compliance are 
set out below, and in the ASX principles 
compliance statement on pages 17 to 21  
of this annual report. Compliance has 
been measured against the revised ASX 
principles. 

Role of the Board

The Board has adopted a formal statement 
of matters reserved for the Board. The 
central role of the Board is to set the 
Company’s strategic direction and to 
oversee the Company’s management and 
business activities.

Responsibility for management of the 
Company’s business activities is delegated 
to the CEO and management.

The Board’s primary responsibilities are:

Composition of the Board

• 

the protection and enhancement of 
long-term shareholder value;
•  ensuring Servcorp has appropriate 
corporate governance structures in 
place;

•  providing strategic direction, including 
reviewing and determining goals for 
management;

•  monitoring management’s performance 

within that framework;

•  appointing the Chief Executive Officer 

and evaluating his performance and 
remuneration; 

•  monitoring business performance and 

• 

results;
identifying areas of significant risk and 
ensuring adequate controls are in place 
to manage those risks;

•   establishing appropriate standards 

of ethical behaviour and a culture of 
corporate and social responsibility;
•  approving executive remuneration 

• 

policies;
ratifying the appointment of the Chief 
Financial Officer and the Company 
Secretary;

•  ensuring compliance with continuous 

disclosure policy in accordance with 
the Corporations Act 2001 and the 
Listing Rules of the Australian Stock 
Exchange;
reporting to shareholders;

• 
•  approval of the commitment to new 

locations;

•  ensuring the Board is, and remains, 
appropriately skilled to meet the 
changing needs of the Company.

The size and composition of the Board is 
determined by the Board, subject to the 
limits set out in Servcorp’s Constitution 
which requires a minimum of three 
directors and a maximum of twelve 
directors. 

The Board comprises five directors (two 
executive and three non-executive).  
The non-executive directors are all 
independent.

There has been no change to the Board 
since the last annual report.  

The Chairman of the Board, Mr Bruce 
Corlett, is an independent non-executive 
director. 

The non-executive directors bring to the 
Board an appropriate range of skills, 
experience and expertise to ensure that 
Servcorp is run in the best interest of all 
stakeholders. The skills, experience and 
expertise of each director in office at the 
date of this annual report is set out on 
page 22 of this annual report. The Board 
will continue to be made up of a majority 
of independent non-executive directors. 
The performance of non-executive 
directors was reviewed during the year.

The names of the directors of the Company 
in office at the date of this annual report 
are set out below.

Names of directors in office at the date of this annual report

Director

First
appointed

Non-
executive

Independent 

Retiring at
2008 AGM

B Corlett

19 October 1999

R Holliday-Smith

19 October 1999

J King

24 August 1999

A G Moufarrige

24 August 1999

T Moufarrige 

25 November 2004

Yes

Yes

Yes

No

No

Yes

Yes

Yes

No

No

Yes

No

No

No

Yes

Seeking
re-election
at 2008 AGM

Yes

No

No

No

Yes

14

Servcorp Annual Report 2008

Directors’ independence

Ethical standards

Continuous disclosure

It is important that the Board is able 
to operate independently of executive 
management. 

The non-executive directors are considered 
by the Board to be independent of 
management. Independence is assessed by 
determining whether the director is free of 
any business interest or other relationship 
which could materially interfere with 
the exercise of their unfettered and 
independent judgement and their ability to 
act in the best interests of Servcorp. 

None of the non-executive directors have 
ever been employed by Servcorp. Ms J 
King is the sister of Mr A G Moufarrige, 
but she has no joint financial interests 
in Servcorp or otherwise. Ms King is an 
experienced business woman who sits on 
several other public company boards. Ms 
King, and the other independent directors, 
believe her relationship with Mr A G 
Moufarrige does not impair her exercising 
independent judgement. 

Election of directors

The Company’s Constitution specifies 
that an election of directors must take 
place each year. One-third of the Board 
(excluding the Managing Director and 
rounded down to the nearest whole 
number), and any other director who has 
held office for three or more years since 
they were last elected, must retire from 
office at each annual general meeting. 
The directors are eligible for re-election. 
Directors may be appointed by the Board 
during the year. Directors appointed by the 
Board must retire from office at the next 
annual general meeting.

Any changes to directorships will be dealt 
with by the full Board and accordingly 
a Nomination Committee has not been 
established.

Independent professional advice

Each director has the right to seek 
independent professional advice, at 
Servcorp’s expense, to help them carry 
out their responsibilities. Prior approval of 
the Chairman is required, which will not be 
unreasonably withheld. A copy of advice 
received by the director is made available 
to all other members of the Board.

All directors, managers and employees are 
expected to act with the utmost integrity 
and objectivity, striving at all times to 
enhance the reputation and performance  
of Servcorp. 

Codes of conduct, outlining the standards 
of personal and corporate behaviour to 
be observed, form part of Servcorp’s 
management and team manuals. 

Director and officer dealings in 
Company shares

Servcorp policy prohibits directors, officers 
and senior executives from dealing in 
Company shares or exercising options:

• 

in the six weeks prior to the release of 
the Company’s half-year and full-year 
results to the ASX; or

•  whilst in possession of price sensitive 

information.

Directors must discuss proposed purchases 
or sales of shares in the Company with 
the Chairman before proceeding. Directors 
must also notify the Company Secretary 
when they buy or sell shares in the 
Company. This is reported to the Board. 

In accordance with the provisions of the 
Corporations Act 2001 and the Listing 
Rules of the ASX, each director has entered 
into an agreement with the Company 
that requires disclosure to the Company 
of all information needed for it to comply 
with the obligation to notify the ASX of 
directors’ holdings and interests in  
its securities. 

Conflict of interest

In accordance with the Corporations Act 
2001 and the Company’s Constitution 
directors must keep the Board advised, 
on an ongoing basis, of any interest 
that would potentially conflict with those 
of Servcorp. Where the Board believes 
that an actual or potential significant 
conflict exists, the director concerned, 
if appropriate, will not take part in any 
discussions or decision making process 
on the matter and abstains from voting 
on the item being considered. Details of 
director related entity transactions with 
the Company and the Consolidated Entity 
are set out in Note 28 to the financial 
statements. 

Servcorp is committed to ensuring that all 
shareholders and investors are provided 
with full and timely information and that 
all stakeholders have equal and timely 
access to material information concerning 
the company. Procedures are in place to 
ensure that all price sensitive information 
is disclosed to the ASX in accordance with 
the continuous disclosure requirements  
of the Corporations Act 2001 and ASX 
Listing Rules.  

The Company Secretary has been 
appointed as the person responsible for 
communications with the ASX.

Communication with stakeholders

Servcorp is committed to increasing 
the transparency and quality of its 
communication so that we are regarded 
as outstanding corporate citizens. At 
present, information is communicated to 
shareholders and financial markets through 
the distribution of the annual report, the 
release of the half-year and full-year 
results, and market announcements to 
the ASX when required. The Company’s 
annual report, result releases and market 
announcements are placed on its website.

Servcorp encourages effective participation 
at general meetings. The Chief Executive 
Officer provides a detailed report and 
is available to answer questions at the 
Company’s annual general meeting. The 
Company’s auditors are invited to attend 
the annual general meeting and be 
available to answer shareholder questions 
about the conduct of the audit, the 
preparation and content of the auditor’s 
report, accounting policies adopted and the 
independence of the auditor in relation to 
the conduct of the audit.

Auditor independence

The Company’s auditors Deloitte Touche 
Tohmatsu (Deloitte) were appointed at the 
annual general meeting of the Company 
on 6 November 2003. The Lead Partner, 
Mr P G Forrester, will be due for rotation 
following completion of the audit for the 
year ending 30 June 2008. 

Deloitte have established policies and 
procedures designed to ensure their 
independence, and provide the Audit 
and Risk Committee with an annual 
confirmation as to their independence.

Servcorp Annual Report 2008

15

Committees

The Board does not delegate major 
decisions to committees. Committees 
are responsible for considering detailed 
issues and making recommendations to 
the Board. The Board has established two 
committees to assist in the implementation 
of its corporate governance practices.

Audit and Risk Committee
The members of the Audit and Risk 
Committee during the year were:

•  Mr R Holliday-Smith (Chair)
•  Mr B Corlett
•  Ms J King

The members are all independent 
non-executive directors. The chairman 
of the Audit and Risk Committee is 
independent and is not the chairman  
of the Board.

The role of the Audit and Risk Committee 
is to assist the Board to meet its oversight 
responsibilities in relation to the Company’s 
financial reporting, internal control 
structure, risk management procedures 
and the external audit function. In doing 
so, it is the committee’s responsibility to 
maintain free and open communication 
between the committee and the external 
auditors and the management of Servcorp.

The external auditors, the Chief Executive 
Officer, the Chief Financial Officer and other 
senior management may attend committee 
meetings by invitation. 

The Audit and Risk Committee met three 
times during the year. The committee 
meets with the external auditors without 
management being present before 
signing off its reports each half year. The 
committee Chairman also meets with the 
auditors at regular intervals during  
the year. 

The responsibilities of the Audit and Risk 
Committee as stated in its charter include:

• 

• 

• 

• 

• 

• 

reviewing the financial reports and 
other financial information distributed 
externally;
improving the quality of the accounting 
function;
reviewing external audit reports to 
ensure that where major deficiencies 
or breakdown in controls or procedures 
have been identified appropriate and 
prompt remedial action is taken by 
management;
reviewing the Company’s policies 
and procedures for compliance with 
Australian equivalents to International 
Financial Reporting Standards;
reviewing the nomination, fees, 
independence and performance of the 
auditor;
liaising with the external auditors and 
ensuring that the statutory annual 
audit and half-yearly review are 
conducted in an effective manner;

Remuneration Committee
The Remuneration Committee members 
during the year were:

•  Ms J King (Chair)
•  Mr B Corlett (Non-Executive Director)
•  Mr T Moufarrige (Executive Director)

The role of the Remuneration Committee 
is to assist the Board by adopting 
remuneration policy and practices that: 

• 

supports the Board’s overall strategy 
and objectives; 

•  attracts and retains key employees;
links total remuneration to financial 
• 
performance and the attainment of 
strategic objectives.

Specifically this will include: 

• 

remuneration policy and its application 
to the Chief Executive Officer and 
those who report to the Chief Executive 
Officer;

•  monitoring the internal control 

•  adoption of short-term and long-term 

framework and compliance structures 
and considering enhancements;
•  monitoring the compliance with 
appropriate ethical standards;
•  monitoring the procedures in place 
to ensure compliance with the 
Corporations Act 2001, ASX Listing 
Rules and all other regulatory 
requirements;

•  addressing any matters outstanding 

with the auditors, taxation authorities, 
corporate regulators, Australian Stock 
Exchange and financial institutions;
reviewing reports on any major 
defalcations, frauds and thefts from the 
Company;

• 

•  overseeing the risk management 

framework.

incentive plans;

•  determination of levels of reward to the 
Chief Executive Officer and approval 
of rewards to those who report to the 
Chief Executive Officer;

•  ensuring the total remuneration policy 
and practices are designed with full 
consideration of all tax, accounting, 
legal and regulatory requirements. 

The Remuneration Committee is committed 
to the principles of accountability, 
transparency and to ensuring that 
remuneration arrangements demonstrate 
a clear link between reward and 
performance. 

The Remuneration Committee met twice 
during the year. The Chief Executive 
Officer may attend committee meetings 
by invitation to assist the committee in its 
deliberations. 

16

Servcorp Annual Report 2008

ASX principles compliance statement

This table provides a descripton of the manner in which Servcorp complies with the ASX Corporate Governance Principles and 
Recommendations, or where applicable, an explanation of any departures from the Principles. Compliance has been measured 
against the revised ASX Principles effective after 1 January 2008.

Principle 1

Lay solid foundations for management and oversight
Establish and disclose the respective roles and responsibilities of board and management.

Recommendation 1.1

Establish the functions reserved to the board and those delegated to senior executives and 
disclose those functions. 

Servcorp Board Response

The Board has adopted a charter that sets out the responsibilities reserved by the Board and 
those delegated to the Managing Director and senior executives.

Recommendation 1.2

Disclose the process for evaluating the performance of senior executives.

Servcorp Board Response

The process for evaluating the performance of senior executives is included in the 
remuneration report on pages 27 to 32 of this annual report.

Recommendation 1.3

Provide the information indicated in the Guide to reporting on Principle 1.

Servcorp Board Response

All relevant information is included in the corporate governance section on pages 14 to 21 of 
this annual report.

Principle 2

Structure the board to add value
Have a board of an effective composition, size and commitment to adequately discharge its 
responsibilities and duties.

Recommendation 2.1

A majority of the board should be independent directors.

Servcorp Board Response

The Board has a majority of independent directors. All the currently serving non-executive 
directors are independent.

Recommendation 2.2

The chair should be an independent director.

Servcorp Board Response

The Chair is an independent director.

Recommendation 2.3

The roles of chair and chief executive officer should not be exercised by the same individual.

Servcorp Board Response

The roles of Chair and Managing Director/CEO are separated.

Recommendation 2.4

The board should establish a nomination committee.

Servcorp Board Response

The Board has not established a nomination committee. Given the size of the current 
Board, efficiencies are not forthcoming from a separate committee structure. Selection and 
appointment of new directors is undertaken by consideration of the full Board. Any director 
appointed by the Board must retire from office at the next annual general meeting and seek 
re-election by shareholders.

Servcorp Annual Report 2008

17

ASX principles compliance statement (cont)

Recommendation 2.5

Disclose the process for evaluating the performance of the board, its committees and 
individual directors.

Servcorp Board Response

The Board operates under a code of conduct which recognises that strong ethical values 
must be at the heart of director and Board performance. The Board as a whole evaluates  
individual director’s performance and also the Board’s performance. As a tool to evaluation, 
a questionnaire is completed annually by the non-executive directors with the responses 
assessed and discussed by the Board as a whole.

Recommendation 2.6

Provide the information indicated in the Guide to reporting on Principle 2.

Servcorp Board Response

All relevant information is included in the corporate governance section on pages 14 to 21 of 
this annual report.

Principle 3

Promote ethical and responsible decision-making
Actively promote ethical and responsible decision-making.

Recommendation 3.1

Establish a code of conduct and disclose the code or a summary of the code as to:

• 
• 

• 

the practices necessary to maintain confidence in the company’s integrity;
the practices necessary to take into account their legal obligations and the reasonable 
expectations of their stakeholders;
the responsibility and accountability of individuals for reporting and investigating reports of 
unethical practices.

Servcorp Board Response

The Company has established codes of conduct and ethical standards which all directors, 
executives and employees are expected to uphold and promote. They guide compliance with 
legal requirements and ethical responsibilities, and also set a standard for employees and 
directors dealing with Servcorp’s obligations to external stakeholders.

In regard to stakeholders, the Company:

• 
• 
• 

• 
• 

reports its financial performance twice a year to the Australian Stock Exchange;
maintains a website;
publishes external announcements to the website and maintains these  
announcements for at least two years;
at general meetings, shareholders are given a reasonable opportunity to ask questions;
analyst briefings are held following the release of the half-year and full-year financial 
results.  

Recommendation 3.2

Establish a policy concerning trading in company securities by directors, senior executives 
and employees, and disclose the policy or a summary of that policy.

Servcorp Board Response

The Board has approved a policy concerning trading in company securities, the details of 
which are disclosed in the corporate governance section on page 15 of this annual report.

Recommendation 3.3

Provide the information indicated in the Guide to reporting on Principle 3.

Servcorp Board Response

The information is made publicly available by inclusion of the main provisions in the annual 
report. Complete versions are not available on the Company’s website as they form part of 
manuals which are proprietary and confidential.

18

Servcorp Annual Report 2008

ASX principles compliance statement (cont)

Principle 4

Safeguard integrity in financial reporting
Have a structure to independently verify and safeguard the integrity of the company’s 
financial reporting.

Recommendation 4.1

The board should establish an audit committee.

Servcorp Board Response

The Board has established an Audit and Risk Committee.

Recommendation 4.2

The audit committee should be structured so that it:

•  consists only of non-executive directors;
•  consists of a majority of independent directors;
•  is chaired by an independent chair, who is not chair of the board;
•  has at least three members. 

Servcorp Board Response

All three members of the Audit and Risk Committee are independent non-executive directors, 
and the Chair of the committee is not the Chair of the Board.

Recommendation 4.3

The audit committee should have a formal charter.

Servcorp Board Response

The Audit and Risk Committee has a formal charter which sets out its specific roles and 
responsibilities and composition requirements.

Recommendation 4.4

Provide the information indicated in the Guide to reporting on Principle 4.

• 

• 

the names and qualifications of those appointed to the audit committee, and their 
attendance at meetings of the committee;
the number of meetings of the audit committee.

Servcorp Board Response

This information is provided on pages 16, 22 and 23 of this annual report. 

Recommendation 4.4 
(cont)

• 

procedures for the selection and appointment of the external auditor, and for the rotation 
of external audit engagement partners.

Servcorp Board Response

The external auditor, Deloitte Touche Tohmatsu (DTT), under the scrutiny of the Audit 
and Risk Committee, presently conducts the statutory audits in return for reasonable fees. 
DTT were appointed at the annual general meeting of the Company held on 6 November 
2003. The committee also has specific responsibility for recommending the appointment or 
dismissal of external auditors and monitoring any non-audit work carried out by the external 
audit firm. No director has any association, past or present, with the external auditor. DTT 
rotate their audit engagement partner every five years.

Principle 5

Make timely and balanced disclosure 
Promote timely and balanced disclosure of all material matters concerning the company.

Recommendation 5.1

Establish written policies designed to ensure compliance with ASX Listing Rule disclosure 
requirements and to ensure accountability at a senior executive level for that compliance and 
disclose those policies or a summary of those policies.

Servcorp Board Response

The Company has established a continuous disclosure compliance plan. The Board and 
management continually monitor information and events and their obligation to report any 
matters. Responsibility for communications to the ASX on all material matters rests with the 
Company Secretary following consultation with the Chair and Managing Director.

Servcorp Annual Report 2008

19

ASX principles compliance statement (cont)

Recommendation 5.2

Provide the information indicated in the Guide to reporting on Principle 5.

Servcorp Board Response

There is no further information to be provided.

Principle 6

Respect the rights of shareholders
Respect the rights of shareholders and facilitate the effective exercise of those rights.

Recommendation 6.1

Design a communications policy for promoting effective communication with shareholders 
and encouraging their participation at general meetings and disclose the policy or a 
summary of that policy.

Servcorp Board Response

Servcorp aims to communicate clearly and transparently with shareholders and the 
community. Servcorp places company announcements on its website and also displays 
annual and half-year reports. Shareholders are given a reasonable opportunity to ask 
questions at the annual general meeting.

Recommendation 6.2

Provide the information indicated in the Guide to reporting on Principle 6.

Servcorp Board Response

The infomation has been provided in the response to recommendation 6.1.

Principle 7

Recognise and manage risk
Establish a sound system of risk oversight and management and internal control.

Recommendation 7.1

Companies should establish policies for the oversight and management of material business 
risks and disclose a summary of those policies.

Servcorp Board Response

The company has not previously had formal written policies on risk oversight and 
management.

Management has a sound and comprehensive understanding of the inherent risks of the 
business which have been identified and managed through the experience of the Chief 
Executive Officer and long serving executives.

Business processes are continually improved to reduce the potential for financial loss.

Recommendation 7.2

The board should require management to design and implement the risk management 
and internal control system to manage the company’s material business risks and report 
to it on whether those risks are being managed effectively. The board should disclose that 
management has reported to it as to the effectiveness of the company’s management of its  
material business risks.

20

Servcorp Annual Report 2008

ASX principles compliance statement (cont)

Servcorp Board Response

The Board has established an Audit and Risk Committee that is comprised only of 
non-executive directors. The Committee reviews the Company’s risk management strategy, 
its adequacy and effectiveness and the communication of risks to the Board. Day to day 
responsibility is delegated to the Chief Executive Officer and senior management. The Chief 
Executive Officer and senior management are responsible for:

• 
• 
• 
• 

identification of risk;
monitoring risk;
communication of risk events to the Board; and
responding to risk events, with Board authority.

The Board defines risk to be any event that, if it occurs, will have a material impact on the 
ability of the Company to achieve its objectives. Risk is considered across the financial, 
operational and organisational aspects of the Company’s affairs.

Recommendation 7.3

The board should disclose whether it has received assurance from the chief executive officer 
(or equivalent) and the chief financial officer (or equivalent) that the declaration provided in 
accordance with section 295A of the Corporations Act is founded on a sound system of risk 
management and internal control and that the system is operating effectively in all material 
respects in relation to financial reporting risks.

Servcorp Board Response

The Chief Executive Officer and Chief Financial Officer provide such assurance.

Recommendation 7.4

Provide the information indicated in the Guide to reporting on Principle 7.

Servcorp Board Response

This information is provided above.

Principle 8

Remunerate fairly and responsibly
Ensure that the level and composition of remuneration is sufficient and reasonable and that 
its relationship to performance is clear.

Recommendation 8.1

The board should establish a remuneration committee.

Servcorp Board Response

The Board has established a Remuneration Committee. 

Recommendation 8.2

Clearly distinguish the structure of non-executive directors’ remuneration from that of 
executive directors and senior executives.

Servcorp Board Response

This information is provided in the remuneration report on page 27 of this annual report.

Recommendation 8.3

Provide the information indicated in the Guide to reporting on Principle 8.

• 

the names of the members of the remuneration committee and their attendance at 
meetings of the committee.

Servcorp Board Response

This information is provided on pages 16 and 23 of this annual report. 

Recommendation 8.3 (cont)

• 

the existence and terms of any schemes for retirement benefits, other than 
superannuation, for non-executive directors.

Servcorp Board Response

There are no such schemes in existence.

Servcorp Annual Report 2008

21

Rick Holliday-Smith
Independent non-executive director
BA (Hons), CA, FAICD

Chair of Audit and Risk Committee
Appointed October 1999

Directorships of listed entities in the last 
three years:

•  Fairfax Media Limited since July 1995;
•  Retail Cube Limited from January 2006 

to October 2006.

Directors’ report

The directors present their report 
together with the Financial Report of 
Servcorp Limited (“the Company”) and 
the consolidated Financial Report of the 
“Consolidated Entity”, being the Company 
and its controlled entities, for the financial 
year ended 30 June 2008.

Directors

The directors of the Company at any time 
during or since the end of the financial 
year are:

Alf Moufarrige
Managing director

Chief Executive Officer
Appointed August 1999

Alf is one of the global leaders in the 
serviced office industry, with 30 years of 
experience. Alf is primarily responsible for 
Servcorp’s expansion, profitability, cash 
generation and currency management. 

Rick spent over 11 years in Chicago 
in the roles of Divisional President of 
global trading and sales for NationsBank, 
N.A. and, prior to that, Chief Executive 
Officer of Chicago Research and Trading 
Group Limited. Rick also spent over 4 
years in London as Managing Director of 
HongKongBank Limited, a wholly owned 
merchant banking subsidiary of HSBC 
Bank. 

Rick is currently a director of ASX Limited, 
Cochlear Limited and St George Bank 
Limited. He is also Chair of Snowy Hydro 
Limited. Rick has a Bachelor of Arts (Hons) 
from Macquarie University, is a Chartered 
Accountant and is a Fellow of the Australian 
Institute of Company Directors.

Directorships of listed entities in the last 
three years:

Directorships of listed entities in the last 
three years:

None.

Bruce Corlett
Chair and independent 
non-executive director 
BA, LLB

Member of Audit and Risk Committee
Member of Remuneration Committee 
Appointed October 1999 

Over the past 30 years Bruce has been a 
director of many publicly listed companies. 
His current directorships include Stockland 
Trust Group and Trust Company Limited 
(Chair). 

Directorships of listed entities in the last 
three years:

•  Adsteam Marine Limited from  

March 1997 to May 2007 (Chair);

•  Stockland Trust Group since  

October 1996;

•  Tooth and Co. Limited since  

September 1999;

•  Trust Company Limited since  

October 2000.

•  ASX Limited since July 2006;
•  Cochlear Limited since February 2005;
•  DCA Group Limited from October 2004 

to December 2006;

•  Exco Resources NL from June 1998 to 

November 2005 (Chair);

•  SFE Corporation Limited from April 

2002 to July 2006 (Chair);
•  St George Bank Limited since  

February 2007. 

Julia King
Independent non-executive director

Member of Audit and Risk Committee
Chair of Remuneration Committee 
Appointed August 1999

Julia has had more than 30 years 
experience in strategic marketing and 
advertising. She was Chief Executive 
of the LVMH fashion group in Oceania 
and developed the business in this area. 
Prior to joining LVMH Julia was Managing 
Director of Lintas, a multinational 
advertising agency. 

Julia is currently a non-executive director 
of Fairfax Media Limited and Opera 
Australia. She has been a director of 
Country Road and MMI Insurance, on the 
Australian Government’s Task Force for 
the restructure of the wool industry and 
a member of the Council of the National 
Library.

22

Servcorp Annual Report 2008

Taine Moufarrige
Executive director
BA, LLB

Member of Remuneration Committee  
Appointed November 2004

Taine joined Servcorp in 1996 as a Trainee 
Manager. Taine is now responsible for 
operations in Australia, New Zealand 
and the Middle East and for the strategic 
growth of the Company in these regions. 
Taine played a key role in establishing 
Servcorp locations in Europe, the Middle 
East, New Zealand, throughout Australia 
and in India through the Company’s new 
franchise venture.

Directorships of listed entities in the last 
three years:

None.

Directors’ meetings

The number of directors’ meetings held 
(including meetings of committees of 
directors) and number of meetings 
attended by each of the directors of the 
Company during the financial year is set 
out in the table on page 23.

Company Secretary

Greg Pearce
B Com, CA, ACIS

Appointed August 1999

Greg joined Servcorp in 1996 as Financial 
Controller and was appointed to his current 
role of Company Secretary during the 
Company’s IPO in 1999. Prior to joining 
Servcorp Greg spent ten years working in 
the information technology business and 
the 11 years prior to that working in audit 
and business services.

Greg is a Chartered Accountant and is 
an Associate of Chartered Secretaries 
Australia.

 
 
 
Directors’ attendances at meetings

Director 

Number of meetings held: 

Number of meetings attended:

B Corlett 

R Holliday-Smith 

J King 

A G Moufarrige 

T Moufarrige 

Board 
meetings 

Audit & Risk 
committee 

Remuneration 
committee 

3 

3 

3 

3 

12 

12 

12 

12 

11 

11 

2 

2 

2

2

The details of the function and membership of the committees are presented in the corporate governance statement on page 16. 

Principal activities

Consolidated results 

Dividends

The principal activities of the Consolidated 
Entity during the course of the financial 
year were the provision of executive 
serviced and virtual offices and IT, 
communications and secretarial services.

There were no significant changes in the 
nature of the activities of the Consolidated 
Entity during the year.

Dividends paid and declared

Net profit after tax for the financial year 
was $33.83 million (2007: $26.33 million). 
Operating revenue was $181.62 million
(2007: $162.75 million). Basic and diluted 
earnings per share was 42.0 cents (2007: 
32.7 cents).

Dividends totalling $16.09 million have 
been paid or declared by the Company 
in relation to the financial year ended 30 
June 2008 (2007: $18.50 million).

The following table includes information 
relating to dividends in respect of the 
prior and current financial year, including 
dividends paid or declared by the Company 
since the end of the previous year. 

Type 

Cents  
per share 

Total  
amount 
$’000 

Date of  
payment 

Franked 

%

Tax rate for  
 franking credit 

In respect of the  
previous financial year: 
2007

Special - ordinary shares 

10.00 

8,043 

30 November 2006 

Interim - ordinary shares 

6.00 

4,826 

4 April 2007 

Final    - ordinary shares 

7.00 

5,633 

4 October 2007 

In respect of the  
current financial year:
2008

Special - ordinary shares 

5.00 

4,023 

20 December 2007 

Interim - ordinary shares 

7.50 

6,035  

3 April 2008 

Final    - ordinary shares 

7.50 

6,035 

 2 October 2008 

100% 

100% 

100% 

100% 

100% 

100% 

30%

30%

30%

30%

30% 

30%

Servcorp Annual Report 2008

23

 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Review of operations

The Franchise in India operated 2 floors in 
2 cities.

Japan & Asia  

During the year 6 new locations (9 floors) 
have been established and 2 floors closed, 
giving rise to a net increase of 9% in 
capacity.

The number of office suites operated by 
the Consolidated Entity increased to 2,948 
with an average mature floor occupancy 
of 84%. Expansion plans underway at 
present include new locations in Sydney, 
Adelaide, Fukuoka, Jeddah, Doha and Abu 
Dhabi.

Currently the Consolidated Entity has cash 
and short term investment balances in 
excess of $73 million and is well placed to 
take advantage of expansion opportunities 
when the timing is considered favourable.

Australia & New Zealand 

Mature floors
The performance of the Australian and New 
Zealand mature floors during the year was 
exceptional.

This region’s results are a reflection of 
its strong property market and maturing 
management, in particular the resource 
fuelled economies of Brisbane, Perth and 
Adelaide. We expect these markets to 
continue to perform strongly in 2009.

Mature floor revenue from ordinary 
activities increased by 12% to $52.64 
million when compared to the prior year. 
Mature floor net profit before tax increased 
by 36% to $18.32 million. 

A floor in Sydney was closed during the 
year.

Immature floors
Two new floors were opened in Sydney 
during the year and one floor in Wellington. 
The immature floor net loss before tax for 
the twelve months ended 30 June 2008 
was $0.65 million, compared to a loss 
of $0.33 million for the twelve months 
ended 30 June 2007. The new floors are 
performing to expectation.

Mature floors
The performance of the mature floors in 
Japan and Asia was very pleasing in spite 
of a strong currency headwind. 

Revenue from ordinary activities increased 
by 12% to $98.42 million. Net profit before 
tax increased by 20% to $26.08 million for 
the twelve months ended 30 June 2008. 

The growth in revenue and profits was 
largely attributable to new floors opened 
in 2006 and 2007 that became mature in 
2007 and 2008. 

Immature floors
One floor was opened in Beijing during 
the year and one floor opened in a new 
market, Chengdu.

The net loss before tax on immature floors 
was $1.43 million (twelve months ended 
30 June 2007 $5.23 million), which is 
slightly ahead of expectation.

Europe & Middle East

Mature floors
The performance of the mature locations 
in the European and Middle East segment 
were solid during the year. Mature floor 
revenue from ordinary activities increased 
by 22% to $26.18 million. Net profit before 
tax on mature floors increased by 5% to 
$8.39 million when compared to the twelve 
months ended 30 June 2007. 

The European floors continue to be 
challenging. One floor and the conference 
centre were closed in Paris during the year.  
The conference centre in Paris was the last 
“non-core activity” conference centre in 
operation in Servcorp. We expect stronger 
results from Europe in the coming year.

The Dubai and Bahrain locations continue 
to perform above expectations.

Immature floors
A floor was opened in Paris during the 
year. Two floors were opened in a new 
market, Qatar, during the year and a floor 
was also opened in Bahrain. The net loss 
before tax generated by immature floors 
was $3.10 million. This result is in line with 
forecast.

Revenue from ordinary activities for the 
twelve months ended 30 June 2008 was 
$181.62 million, up 12% from the twelve 
months ended 30 June 2007. In constant 
currency terms, when 2008 revenues 
are translated at 2007 rates, revenue 
increased by 18%. 

Total expenses increased by 9% for the 
year ended 30 June 2008 when compared 
to the prior year. In constant currency 
terms total expenses increased by 14%. 

Service expenses including 
telecommunication and other service 
expenses have increased in line with 
increases in revenue. The increase in 
marketing and administration expenses 
during the year is in line with the increase 
in the number of clients during the year. 

Occupancy expenses increased by 7% 
when compared to the prior year. The 
key driver behind the increase was the 
immature floor growth during the year.

Net profit before tax for Servcorp as a 
whole increased by 31% when compared 
to the net profit before tax for the financial 
year ended 30 June 2007. In constant 
currency terms net profit before tax 
actually increased by 36% for the year.

The Consolidated Entity generated strong 
operating cash flows during the year of 
$51.19 million up 28% from the prior 
year. Significant cash outflows during the 
year included $25.36 million in new floor 
expansion and the payment of $15.69 
million in dividends. 

During the year the Australian dollar 
appreciated on average by 7% against the 
Japanese yen, 15% against the US dollar 
and by 2% against the Euro.  Servcorp’s 
results may be impacted by Australian 
dollar movements against the cocktail of 
currencies to which it is exposed. 

At the end of the financial year, Servcorp 
operated 71 floors, in 56 locations, 
spanning 22 cities in 13 countries. The 
Consolidated Entity operates in Australia, 
New Zealand, Japan, South-East Asia, 
Greater China, France, United Arab 
Emirates, Belgium, Bahrain and Qatar.

24

Servcorp Annual Report 2008

Review of operations (cont)

Office2

India

Two floors were opened by our franchisee 
in India during the year.  The franchise 
model is now generating revenue and this 
revenue base will increase in line with new 
floor openings in India.

The Indian franchisee has plans to open 
an additional two floors in 2009 and four 
floors in 2010.

Norwest Business Park
The Nexus Project at Norwest Business 
Park in Sydney is meeting expectations 
with a high percentage take up of 
tenants of Office2 services. Further sales 
opportunities exist as tenants continue to 
take up space. 

I-City Malaysia
I-City Malaysia is gathering momentum, 
with the first tenants expected in 
September 2008. The I-City marketing 
team has been very active. The granting of 
Multimedia Super Corridor (MSC) status to 
the development significantly enhances its 
prospects, making it a tax effective place 
to do business.

Office2 solutions are being well received by 
prospective tenants and sales are expected 
to accelerate in the last quarter of the 
2008 calendar year in line with occupancy.

Office2 currently has a number of 
significant enquiries in relation to the 
Office2 business solution, utilising Cisco 
Systems products.

The loss incurred for the twelve months 
was $3.02 million, which was in line with 
our expectations.

Location  

Offices 

Opened

New locations

City 

Chengdu 

Paris 

Sydney 

Level 18 The Office Tower Shangri-La Centre 

Level 2 Haussmann 

Level 56 MLC Centre 

  Wellington 

Level 16 Vodafone on the Quay  

Bahrain 

Doha 

Sydney  

Beijing 

Level 41 Bahrain Financial Harbour 

Levels 14 and 15 Commercialbank Plaza 

Level 5 Nexus Building Norwest Business Park 

Level 24 China Central Place 

Events subsequent to balance date

Likely developments

Dividend
On 20 August 2008 the directors declared 
a fully franked final dividend of 7.50 cents 
per share, payable on 2 October 2008. 

The financial effect of the above 
transaction has not been brought to 
account in the financial statements for the 
year ended 30 June 2008.

The directors are not aware of any matter 
or circumstance, other than that referred 
to above or in the financial statements 
or notes thereto, that has arisen since 
the end of the year that has significantly 
affected, or may significantly affect, the 
operations of the Consolidated Entity, the 
results of those operations, or the state of 
affairs of the Consolidated Entity, in future 
financial years.

The Consolidated Entity will continue to 
pursue its policy of seeking to increase the 
profitability and market share of its major 
business sectors during the next financial 
year.

Further information about likely 
developments in the operations of the 
Consolidated Entity and the expected 
results of those operations in future 
financial years has not been included 
in this report because disclosure of the 
information would be likely to result  
in unreasonable prejudice to the  
Consolidated Entity.

48 

64 

59 

37 

34 

58 

42 

46 

September 2007

January 2008

January 2008 

February 2008 

March 2008 

June 2008 

June 2008 

June 2008

Servcorp Annual Report 2008

25

 
 
 
 
 
 
 
 
 
Options

Options granted

During the year or since the end of the 
financial year, the Company granted 
options over unissued ordinary shares of 
the Company as follows:

• 
• 
• 

Expiry date - 22 February 2013
Exercise price - $4.60
Number of shares - 160,000

All options were granted during the 
financial year. No options have been 
granted since the end of the financial year.

Options granted to directors or the five 
most highly remunerated officers of the 
Company as part of their remuneration 
are detailed in the Remuneration report on 
page 32.

Shares issued on the exercise of 
options

No shares were issued by the Company 
during the year or since the end of the 
financial year as a result of the exercise of 
options over unissued shares.

Directors’ interests

The relevant interest of each director in 
the share capital of the companies within 
the Consolidated Entity, as notified by the 
directors to the Australian Stock Exchange 
in accordance with s205G(1) of the 
Corporations Act 2001, at the date of this 
report is detailed in the following table.

Options on issue

At the date of this report unissued 
ordinary shares of the Company under 
option are:

• 

• 
• 
• 

Date option granted - 22 February 
2008
Number of shares - 160,000
Exercise price - $4.60
Expiry date - 22 February 2013

The options may be exercised two years 
from date of issue and expire on the 
earlier of:

(a) 5 years from the date of issue;

(b) the date on which the optionholder 
ceases to be an employee of the 
Company or any of its subsidiaries 
other than as a result of death of the 
optionholder or such later date as 
the Board in its absolute discretion 
determines on or before the date the 
optionholder ceases to be an 
employee of the Company or any of 
its subsidiaries.

The options do not entitle the holder 
to participate in any share issue of the 
Company or any other body corporate.

Servcorp Limited

Director 

B Corlett 

R Holliday-Smith 

J King 

A G Moufarrige (i) 

T Moufarrige (i) 

Direct  

43,785 

250,000 

- 

540,890 

59,992 

Ordinary shares 

Indirect  

369,689 

- 

96,400 

47,908,255 

1,800,000 

Options over
ordinary shares

-

-

-

-

-

Notes:
(i) 

T Moufarrige has advised the Company that he has a relevant interest in 1.8 million shares. The shares are registered in the name 
of Sovori Pty Ltd and are also i ncluded in the indirect interest of A G Moufarrige. The Company lodged an Appendix 3Y with the 
ASX on 22 August 2007. 

26

Servcorp Annual Report 2008

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Non-executive directors

Details of remuneration

Remuneration report

Principles used to determine the 
nature and amount of remuneration

The Board recognises that the Company’s 
performance is dependent on the quality 
of its people. To achieve its financial 
and operating objectives, Servcorp must 
be able to attract, retain and motivate 
highly-skilled executives.

The objective of the Company’s executive 
reward framework is to ensure reward 
for performance is competitive and 
appropriate for the results delivered. The 
framework aligns executive reward with 
achievement of strategic objectives and 
the creation of value for shareholders. 

Executive remuneration packages involve 
a balance between fixed and incentive pay. 
In determining the appropriate balance an 
annual review is undertaken that involves 
cross referencing position descriptions to 
reliable accessible remuneration surveys 
and comparing current remuneration 
packages with the latest survey 
information.

Servcorp’s executive remuneration policy 
and principles are designed to ensure that 
the Company:

Fees and payments to non-executive 
directors reflect the demands which are 
made on, and the responsibilities of, the 
directors. Non-executive directors’ fees 
and payments are reviewed by the Board. 
The Board ensures non-executive directors’ 
fees and payments are appropriate and 
in line with the market. Non-executive 
directors are not employed under a 
contract and do not receive share options 
or other equity based remuneration.

Directors’ fees

Non-executive directors’ fees are 
determined within an aggregate directors’ 
fee limit. The pool limit currently stands at 
$350,000 inclusive of payments for SGC 
superannuation. This was appoved at the 
time of Servcorp’s IPO in December 1999.  

Non-executive directors’ fees were initially 
set in December 1999. That level of fees 
did not vary until they were reviewed 
with effect from 1 January 2005. Their 
remuneration was reviewed again with 
effect from 1 October 2006, and remained 
at this level for the entire 2008 financial 
year as follows: 

•  provides competitive rewards that 

•  Chair - $110,000 per annum plus 

attract, retain and motivate executives 
of the highest calibre;

superannuation;

•  Non-executive - $60,000 per annum 

•  encourages a strong and long term  

plus superannuation.

• 

• 

commitment to the Company;
builds a structure for long term growth 
and succession planning;
structures remuneration at a level 
that reflects the executives duties and 
accountabilities and is competitive 
within Australia and, for certain roles, 
internationally;

•  aligns executive incentive rewards with 

• 

the creation of value for shareholders;
complies with applicable legal 
requirements and appropriate 
standards of governance. 

The framework may provide a mix of fixed 
and variable pay, and a blend of short and 
long term incentives.

The Board’s current policy regarding 
remuneration for key management 
personnel is summarised on pages 
27 to 32. Non-executive directors are 
remunerated on a different basis to senior 
executives as set out below.

Effective 1 July 2008, non-executive 
directors’ fees have been set as:

• 

• 

Chair - $121,000 per annum plus 
superannuation;
Non-executive  - $70,000 per annum 
plus superannuation.

Since 2004 non-executive directors’ fees 
have increased by 35%. Over the same 
period dividends have increased by 167% 
and EPS by 256%.

Additional fees are not paid for 
membership or chairmanship of board 
committees. An entity associated with Mr 
Holliday-Smith receives consulting fees in 
respect of services performed for Office2.

Retirement allowances for directors

Non-executive directors are not entitled to 
retirement allowances other than amounts 
previously contributed to complying 
superannuation funds.

Details of the nature and amount of each 
element of the remuneration of each 
director of Servcorp Limited for the year 
ended 30 June 2008 is set out on page 30.

Senior executives

The executive remuneration and reward 
framework has three components:

•  Fixed remuneration;
•  Short term incentives;
Long term incentives. 
• 

The combination of these comprises the 
executive’s total remuneration. No senior 
executives are employed under a contract.

In 2008 the Remuneration Committee 
undertook a review of the Company’s 
remuneration practices. A policy is in 
place for the 2008 and future financial 
years which provides senior executives 
with a more structured scheme for long 
term and short term incentives, based on 
earnings, earnings growth and individual 
performance criteria. As part of the review, 
the Remuneration Committee identified 8 
key management personnel.

The continued steady increase in the 
Company’s earnings has resulted in reward 
for those executives who have been 
essential to achieving this success. The 
success of Servcorp’s current executives 
is evident in the Consolidated Entity’s 
results. In the current year, and over the 
previous four financial years, net profit 
after tax has increased from $9.44 million 
in 2004 to $33.83 million in 2008. 

Shareholder wealth has similarly 
increased. Dividends paid have increased 
from 7.5 cents per share in 2004 to 20.0 
cents per share in this financial year. The 
Consolidated Entity’s strong performance 
and healthy cash flow and balance sheet 
has been reflected in its ability to pay 
‘special’ dividends in November 2006 and 
December 2007. Earnings per share has 
increased from 11.8 cents per share in 
2004 to 42.0 cents per share in 2008.

Servcorp has undertaken significant 
expansion in 2007 and 2008 and the 
successful management of this expansion 
by Servcorp’s executive team is likely 
to give rise to further increases in 
shareholder wealth in future years. 

Servcorp Annual Report 2008

27

Remuneration report (cont)

Principles used to determine the 
nature and amount of remuneration 
(cont)

Senior executives (cont)

Fixed remuneration

This is targeted to be reasonable and fair, 
taking into account the Company’s legal 
and industrial obligations, labour market 
conditions and the scale of the Company. 
This fixed remuneration component 
reflects core performance requirements 
and expectations.

Fixed remuneration is reviewed annually 
to ensure the executive’s remuneration 
is competitive with the market. 
Remuneration is also reviewed on 
promotion. There are no guaranteed fixed 
remuneration increases for any senior 
executives.

Short term incentives

The short term incentive component of 
executive remuneration may comprise an 
annual cash incentive which is linked to 
the performance of both Servcorp and the 
individual executive. 

Executives do not have a fixed proportion 
of their total remuneration that is 
performance related. Performance targets 
are agreed with executives at the start 
of each year to ensure they meet specific 
business objectives for which the individual 
is responsible.

Cash incentives (bonuses) are payable 
following finalisation of full-year results. 
Using a profit target ensures variable 
reward is only available when value has 
been created for shareholders and when 
profit is consistent with the business plan.

For the financial year ended 30 June 2008, 
the short term incentive component of 
remuneration of the key management 
personnel was in the form of a cash bonus 
contingent upon attaining performance 
targets for net profit before tax for mature 
floors for their region of responsibility.

Consolidated 
Entity NPBT on 
mature floors 
$m

>$46 to <$48

>$48 to <$50

>$50 to <$54

Short term 
incentive - 
% 
of base salary

Range from 
20% to 25%

Range from
25% to 30%

Range from 
30% to 35%

>$54

Range from

35% to 40%

• 

Key management personnel who 
had responsibility for a region were 
O Vlietstra, S Martin, W Wu and 
S McArthur. Short term incentive 
components for these personnel were 
calculated as follows:

Attainment of 
performance 
target (PT)

PT less $1m

PT attained

PT plus $1m

PT plus $2m

Short term 
incentive - 
% 
of base salary

20%

25%

30%

35%

If the Consolidated Entity and all specified 
regions attained their performance targets 
for the financial year ended 30 June 2008, 
the total value of short term incentives 
payable to key management personnel 
was $553,242. The range attainable was a 
minimum of $405,775 and a maximum of 
$830,550.

The short term incentive target is reviewed 
annually. For the 2009 financial year 
short term incentive targets will be both 
monetary and non-monetary, including 
targets related to client churn and team 
retention.

Long term incentives

The Board may grant options to eligible 
executives in accordance with the Servcorp 
Executive Share Option Scheme. 

• 

Key management personnel who had 
responsibility for the Consolidated 
Entity overall were A G Moufarrige, T 
Moufarrige, M Moufarrige and T Wallace. 
Short term incentive components for 
these personnel were calculated as 
follows:

The purpose of the Scheme is to 
encourage participation in the Company 
through share ownership. The Company 
believes that an Executive Share Option 
Scheme is a cost effective and efficient 
means to attract, retain and further 
incentivise key executives and encourage 

28

Servcorp Annual Report 2008

them to achieve superior returns for 
shareholders. 

The Scheme was first approved by 
shareholders on 19 October 1999. 
Amendments were approved by 
shareholders in November 2000 and May 
2001. In light of the age of the Scheme 
documentation, this year the Board 
conducted a review of the terms and 
conditions of the Scheme and resolved 
to update these terms and conditions to 
better facilitate the effective operation of 
the Scheme. These amendments to the 
Scheme were approved by directors on 20 
February 2008 and subsequently approved 
by shareholders on 26 May 2008.

A number of the amendments were to 
reflect changes in the legislation and 
regulations surrounding schemes of this 
kind. The only substantive amendment 
was the introduction of an earnings 
per share performance hurdle for the 
vesting of options. Pursuant to this 
amendment, options will only vest (and 
hence be capable of being exercised) if 
the Company meets specified earnings 
per share hurdles. The options will vest in 
increasing proportions, depending on the 
level of growth in the Company’s earnings 
per share. No options will vest unless the 
Company achieves earnings per share 
growth of at least 10%. 

Pursuant to the terms and conditions 
of the Scheme, any person who is 
employed on a full or part time basis 
by the Company in a management role 
and whom the Board determines is 
eligible to participate in the Scheme is 
entitled to participate in the Scheme. For 
the avoidance of doubt, non-executive 
directors are therefore ineligible to 
participate in the Scheme but executive 
directors are eligible to participate.   

Options do not form a fixed percentage of 
any executive’s remuneration. 

In the current financial year, following a 
recommendation by the Remuneration 
Committee, the directors granted a 
maximum of 160,000 options under 
the Scheme to five key management 
personnel. The number of options that 
vest (and hence will be capable of being 
exercised) is contingent upon the overall 
performance of the Company during the 
2008 year. 

Remuneration report (cont)

Principles used to determine the 
nature and amount of remuneration 
(cont)

Senior executives (cont)

Long term incentives (cont)

The allocation of the number of options 
as between each of these five key 
management personnel is reflective 
of each executive’s perceived relative 
contribution to the success of the 
Company. 

The options are the equity component of 
the overall remuneration package of the 
key management personnel. The equity 
component is considered important to 
further align the interests of the key 
management personnel with the long term 
interests of the Company’s shareholders.
Details of the options granted are as 
follows:

• 

• 
• 
• 
• 

• 

Number issued - 160,000 options to 
subscribe for 160,000 ordinary shares in 
the Company;
Date granted – 22 February 2008;
Issue price - nil cash consideration;
Exercise price - $4.60;
Pursuant to the terms and conditions 
of the Scheme, the options will lapse 
unless they vest. The options vest in 
accordance with the earnings per share 
growth of the Company for the 2008 
financial year (measured relative to the 
2007 financial year);
The earnings per share performance will 
be calculated as follows: 

P = (2008 EPS – 2007 EPS) ÷ 2007  
EPS x 100 
“P” means earnings per share 
performance
“EPS” means earnings per share of the 
Company

• 

The options will vest in the proportions 
detailed in the following table:

2008 EPS 
performance

Percentage of 
options that will 
vest

<10%

0%

>10% to <15%

50% to 100% 
determined on 
pro-rata basis

>15%

100%

• 

• 

• 

• 

Options that do not vest will 
immediately lapse;
Only vested options may be exercised 
and options can only be exercised at 
least two years after they are issued 
(except in the event of a takeover or 
change in control – in either of these 
situations any vested options can be 
exercised, including those issued less 
than two years prior to such event);
Options which have vested will 
ultimately expire on the earlier of: 
(a)  the fifth anniversary of their date of 
issue; and 
(b)  the date on which the optionholder 
ceases to be an employee of the 
Company or any of its subsidiaries, 
other than as a result of the death 
of the optionholder, or such later date 
as the Board in its absolute discretion 
determines on or before the date 
the optionholder ceases to be an 
employee of the Company or any of its 
subsidiaries;
The options do not carry the right to 
participate in any new issues of shares 
without the prior exercise of the options, 
except as required in accordance with 
the ASX Listing Rules.

Effective 1 July 2008, options granted can 
only be exercised at least three years after 
they are issued.

The Company will expense the value of 
the options granted in its profit and loss 
account in accordance with applicable 
accounting standards.

The EPS performance for 2008 was 28.5% 
and accordingly options vested 100%.

The Company has received an independent 
valuation of the options. The valuer 
adopted the “binomial tree” valuation 
methodology as it provides (in the 
valuer’s opinion) an appropriate amount 
of flexibility with respect to the particular 
performance and vesting conditions of the 
options. 

Some of the key assumptions used in 
valuing the options were:

Expiry date

22 February 
2013

Share price on the 

$4.60

date the options 

were granted

Exercise price

Volatility of the 

market price of 

shares

$4.60

25%

Risk free interest 

6.66%

rate

Dividend yield

2.6%

In the opinion of the valuer, the options 
are valued at $1.04 per option. 

No options were granted to directors.

Options granted to the key management 
personnel and five most highly 
remunerated officers of the Company are 
detailed in the table on page 32.

It was proposed that options also be 
granted to T Moufarrige and M Moufarrige, 
both key management personnel. These 
proposals were withdrawn at the general 
meeting of the Company held on 26 May 
2008. Cash bonuses were paid in lieu of 
the issues of options. These bonuses are 
disclosed in their remuneration in the 
tables on pages 30 and 31.

Retirement benefits

Retirement benefits for Australian 
executives are delivered under the 
Servcorp Superannuation Fund. This fund 
provides accumulation benefits based 
on contributions and fund earnings. 
Executives may nominate for contributions 
to be made to another fund of their choice.

Details of remuneration

Details of the nature and amount of each 
element of the remuneration of each 
member of the key management personnel 
and each of the five named executives of 
the Company and the Consolidated Entity 
receiving the highest remuneration for the 
financial year ended 30 June 2008 is set 
out in the table on pages 31 and 32.

Servcorp Annual Report 2008

29

Remuneration report (cont)

Directors’ remuneration

Name

Short term employee benefits

Post 
employment

Salary & 
fees

Bonus
(iv)

Non - 
monetary

Other

Super

$

$

$

$

$

Total

Share 
based 
payments

Equity 
options & 
shares
$

A G Moufarrige (i)

2008

2007

T Moufarrige (i)

2008

2007

B Corlett (ii)

2008

2007

R Holliday-Smith (ii)

2008

2007

J King (ii)

2008

2007

Aggregate

2008

2007 

399,266

90,000

63,765

212,827       

-

220,928

298,379

209,500

216,295

68,000

7,631

36,700

110,000

105,000

60,000

58,750

60,000

58,750

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

50,000

-

-

-

33,075

18,900

45,405

25,320

9,900

9,450

5,400

5,288

5,400

5,288

927,645

299,500

71,396

50,000

651,622

68,000

257,628

-

99,180

64,246

-

-

-

-

-

-

-

-

-

-

-

-

586,106

452,655

560,915

346,315

119,900

114,450

115,400

64,038

65,400

64,038

1,447,721

1,041,496

Note: 
(i) 
(ii) 
(iii) 

(iv) 

Executive directors and key management personnel.
Non-executive directors.
Directors’ and officers’ indemnity insurance has not been included in the above figures since it is impractical to determine an  
appropriate allocation basis.
The short term bonus relates to performance targets for the current financial year, payable in the following financial year. The  
bonus vests upon attainment of performance targets, as detailed on page 28 of this report. Some discretionary bonuses may  
also be paid. The percentage of the maximum attainable bonus which vested in respect of targets for the 2008 financial year  
was as follows. The  balance of the bonus was forfeited.
A G Moufarrige 
T Moufarrige 

86%
91%

30

Servcorp Annual Report 2008

 
 
 
 
 
 
 
 
Remuneration report (cont)

Key management personnel and highly remunerated senior executive remuneration

Name

Short term employee benefits

Post 
employment

Salary
& fees

Bonus
(v)

Non - 
monetary

Other

Super

$

$

$

$

$

Total

Share 
based 
payments

Equity 
options & 
shares
(vi) 
$

M Moufarrige 

CIO (i) (ii)

2008

2007

O Vlietstra

GM Japan (i) (ii)

2008

2007

T Wallace

CFO (i) (ii)

2008

2007

S Martin 

GM Aust & NZ (i) (ii)

2008

2007

W Wu

298,722

209,500

217,870

68,000

7,631

7,299

258,408

108,932

213,713

57,307

215,502

181,324

96,551

73,000

182,243

167,457

90,000

20,000

GM Greater China (i) (iii)

2008

117,773

72,113

S McArthur

Snr Mgr Singapore & KL 

(i) (iii)

2008

N Billett

GM Sales (ii)

2008

122,237

27,468

165,283

64,500

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

45,405

25,320

-

-

561,258

318,489

-

-

7,341

374,681

45,600

316,620

27,755

22,774

5,506

345,314

-

277,098

24,382

16,650

7,341

303,966

31,920

236,027

-

5,506

195,392

4,758

3,671

158,134

16,200

-

245,983

Servcorp Annual Report 2008

31

Remuneration report (cont)

Key management personnel and highly remunerated senior executive remuneration (cont)

Name

Short term employee benefits

Post 
employment

Salary 
& fees

Bonus
(v)

Non - 
monetary

Other

Super

$

$

$

$

$

Total

Share 
based 
payments

Equity 
options & 
shares
(vi) 
$

R Baldwin

GM ITS (ii) (iv)

2007

438,365

-

-

Aggregate

2008

2007

1,360,168

669,064

1,218,729

218,307

7,631

7,299

-

-

-

16,048

-

454,413

118,500

80,792

29,365

2,184,728

77,520

1,602,647

Notes:
(i) 
(ii) 
(iii) 
(iv) 
(v) 

Key management personnel other than directors.
Five relevant group executives who received the highest remuneration other than directors.
W Wu and S McArthur were key management personnel from 1 July 2007.
R Baldwin retired on 30 June 2007.
The short term bonus relates to performance targets for the current financial year, payable in the following financial year. The  
bonus vests upon attainment of performance targets, as detailed on page 28 of this report. Some discretionary bonuses may  
also be paid. The percentage of the maximum attainable bonus, excluding discretionary bonuses, which vested in respect of  
targets for the 2008 financial year was as follows. The balance of the bonus was forfeited.

M Moufarrige

O Vlietstra

T Wallace 

S Martin

W Wu

S McArthur

N Billett

91%

75%

86%

100%

100%

0%

75%

(vi) 

The amounts disclosed under ”Share based payments” in the 2008 year relate to options issued on 22 February 2008. The  
calculation of the percentage of the options that will vest in the person is detailed on page 29 of this report. Based on the  
EPS performance of the Company for the 2008 financial year the options have vested 100%. No options were forfeited. 
The amounts disclosed in the 2007 year relate to shares issued on 20 July 2007. These were disclosed under “Short term   
employee benefits - bonus” in the 2007 report. The shares fully vested in the person in the 2008 financial year. No  
percentage was forfeited.

Options granted to key management personnel and highly remunerated senior executives

Name

T Wallace

S Martin

O Vlietstra

W Wu

S McArthur

Number of 
options granted

Exercise price

Value of options 
granted

30,000

40,000

40,000

30,000

20,000

$4.60

$4.60

$4.60

$4.60

$4.60

$31,200

$41,600

$41,600

$31,200

$20,800

32

Servcorp Annual Report 2008

 
 
 
 
 
 
 
 
 
Indemnification and insurance of 
directors and officers 

The constitution of the Company provides 
that the Company must indemnify, on a 
full indemnity basis and to the full extent 
permitted by law, each current and former 
director, alternate director or executive 
officer against all losses or liabilities 
incurred in that capacity in defending any 
proceedings, whether civil or criminal, in 
which judgement is given in their favour 
or in which they are acquitted or in 
connection with any application in relation 
to any such proceedings in which relief is 
granted under the Corporations Act 2001.

The Company has agreed to indemnify 
the following current and former directors 
of the Company, Mr A G Moufarrige, Mr B 
Corlett, Mr R Holliday-Smith, Ms J King, 
Mr B Pashby and Mr T Moufarrige against 
any loss or liability that may arise from 
their position as directors of the Company 
and its controlled entities, except where 
the liability arises out of conduct involving 
a wilful breach of duty. The agreement 
stipulates that the Company will meet 
the full amount of any such liabilities to 
the extent permitted by law, including 
reasonable costs and expenses.

The Company has not, during or since the 
financial year, indemnified or agreed to 
indemnify an auditor of the Company.

During the financial year the Company 
has paid insurance premiums in respect 
of directors’ and officers’ liability and legal 
expenses insurance contracts, for current 
and former directors, secretaries and 
officers of the Company and its controlled 
entities. The insurance policies prohibit 
disclosure of the nature of the liability 
insured against and the amount  
of the premiums.

State of affairs

Non-audit services

There were no significant changes in the 
state of affairs of the Consolidated Entity 
during the financial year.

Directors’ benefits

Since the end of the previous financial 
year, no director of the Consolidated Entity 
has received or become entitled to receive 
a benefit (other than a benefit included 
in the aggregate amount of emoluments 
received or due and receivable by directors 
shown in the consolidated financial report, 
or the fixed salary of a full-time employee 
of the Consolidated Entity or of a related 
entity) by reason of a contract made by 
the Consolidated Entity or a related entity 
with the director or with a firm of which a 
director is a member, or with an entity in 
which a director has a substantial financial 
interest.

During the year Deloitte Touche Tohmatsu, 
the Company’s auditor, has performed 
certain “non-audit services” in addition to 
their statutory duties. 

The Board of directors has considered the 
non-audit services provided during the 
year by the auditor and in accordance with 
written advice provided by resolution of 
the Audit and Risk Committee, is satisfied 
that the provision of those non-audit 
services during the year by the auditor is 
compatible with, and did not compromise, 
the auditor independence requirements of 
the Corporations Act 2001 for the following 
reasons:

•  Non-audit services were subject to 

the corporate governance procedures 
adopted by the Company and have 
been reviewed by the Audit and Risk 
Committee; and

Corporate governance

•  The non-audit services provided do 

A statement of the Board’s governance 
practices is set out on pages 14 to 21 of 
this annual report.

Environmental management

The Consolidated Entity’s operations are 
not subject to any particular and significant 
environmental regulations under either 
Commonwealth or State legislation. 

Rounding off

The Company is of a kind referred to in 
ASIC Class Order 98/0100 dated 10 July 
1998 and, in accordance with that Class 
Order, amounts in the financial report and 
the directors’ report have been rounded 
off to the nearest thousand dollars, unless 
otherwise stated.

not undermine the general principles 
relating to auditor independence as 
set out in Professional Statement F1 
Professional Independence, as they 
did not involve reviewing or auditing 
the auditor’s own work, acting in 
a management or decision making 
capacity for the Company or jointly 
sharing risks and rewards.

A copy of the auditor’s independence 
declaration as required under Section 307C 
of the Corporations Act 2001 is set out on 
page 34 and forms part of this report. 

Details of the amounts paid or payable 
to the auditor of the Company, Deloitte 
Touche Tohmatsu and its related practices 
for audit and non-audit services provided 
during the year are set out in note 4 to the 
financial statements.

Signed in accordance with a resolution of the directors pursuant to section 298(2) of the Corporations Act 2001.

Taine Moufarrige
Executive Director
Dated at Sydney this 20th day of August 2008.

Servcorp Annual Report 2008

33

Deloitte Touche Tohmatsu
ABN 74 490 121 060

The Barrington
Level 10
10 Smith Street
Paramatta NSW 2150
PO Box Box 38
Parramatta NSW 2124 Australia

DX 28485
Tel:  +61 (0) 2 9840 7000
Fax:  +61 (0) 2 9840 7001
www.deloitte.com.au

The Board of Directors
Servcorp Limited
Level 12 MLC Centre
19 Martin Place 
Sydney NSW 2000

20 August 2008

Dear Board Members

Servcorp Limited

In accordance with section 307C of the Corporations Act 2001, I am pleased to provide the following declaration  
of independence to the directors of Servcorp Limited.

As lead audit partner for the audit of the financial statements of Servcorp Limited for the financial year ended 
30 June 2008, I declare that to the best of my knowledge and belief, there have been no contraventions of:

(i) 

the auditor independence requirements of the Corporations Act 2001 in relation to the audit; and

(ii)  any applicable code of professional conduct in relation to the audit.

Yours sincerely

DELOITTE TOUCHE TOHMATSU

P G Forrester
Partner 
Chartered Accountants

Member of 
Deloitte Touche Tohmatsu

Liability limited by a scheme approved under Professional Standards Legislation.

34

Servcorp Annual Report 2008

 
 
2008 Financial Report

Contents

36 Income statement

37 Balance sheet

38 Statement of recognised income and expense

39 Cash flow statement

40 Notes to the financial statements

82 Directors’ declaration

83 Auditor’s report

Servcorp Annual Report      35

Income statement

Servcorp Limited and its controlled entities

for the financial year ended 30 June 2008

Revenue

Other revenue and income

Service expenses

Marketing expenses

Occupancy expenses

Administrative expenses

Borrowing expenses

Total expenses

Profit before income tax expense

Income tax expense 

Profit for the year

Earnings per share

Basic earnings per share 

Diluted earnings per share

Note

2

2

2

5

21

8

8

Consolidated

The Company

2008
$’000

181,617

8,525

190,142

(47,545)

(9,752)

(70,713)

(17,466)

(88)

2007
$’000

162,754

4,764

167,518

(42,854)

(8,536)

(66,198)

(15,707)

(99)

(145,564)

(133,394)

44,578

(10,744)

33,834

34,124

(7,792)

26,332

2008
$’000

-

18,718

18,718

-

-

(61)

(886)

-

(947)

17,771

(389)

17,382

2007
$’000

-

15,466

15,466

-

-

(40)

(887)

-

(927)

14,539

(2,819)

11,720

$0.420

$0.420

$0.327

$0.327

-

-

-

-

The Income statement is to be read in conjunction with the notes to the financial statements.

36

Servcorp Annual Report 

Balance sheet 

Servcorp Limited and its controlled entities

as at 30 June 2008

Current assets

Cash and cash equivalents

Trade and other receivables 

Other financi al assets

Current tax assets

Other

Total current assets

Non-current assets

Other financial assets

Property, plant and equipment

Deferred tax assets

Goodwill

Total non-current assets

Total assets

Current liabilities

Trade and other payables

Other financial liabilities

Current tax liabilities

Provisions

Total current liabilities

Non-current liabilities

Trade and other payables 

Other financial liabilities

Provisions

Deferred tax liabilities

Total non-current liabilities

Total liabilities

Net assets

Equity

Issued capital

Reserves

Retained earnings

Equity attributable to equity holders of the 
parent

Total equity

Consolidated

The Company

Note

2008
$’000

2007
$’000

2008
$’000

2007
$’000

9

10

12

5

11

12

13

5

14

15

16

5

18

15

16

18

5

19

20

21

73,716

17,541

528

89

5,929

97,803

21,530

45,515

9,685

15,962

92,692

55,401

15,462

9,266

207

6,020

86,356

19,820

31,888

8,087

15,962

75,757

190,495

162,113

26,652

17,689

3,837

5,783

53,961

7,682

177

550

473

8,882

62,843

21,984

16,377

3,799

3,038

45,198

5,212

-

286

265

5,763

50,961

127,652

111,152

80,948

(14,944)

61,648

127,652

127,652

80,754

(13,107)

43,505

111,152

111,152

60

67,164

528

-

47

13

58,747

-

71

32

67,799

58,863

29,487

40,557

-

18

-

29,505

97,304

2,526

-

1,704

-

4,230

-

-

-

-

-

4,230

93,074

80,948

29

12,097

93,074

93,074

-

26

-

40,583

99,44s6

6,027

-

2,057

186

8,270

-

-

-

-

-

8,270

91,176

80,754

16

10,406

91,176

91,176

The Balance sheet is to be read in conjunction with the notes to the financial statements.

Servcorp Annual Report      37

 
Statement of recognised income and expense

Servcorp Limited and its controlled entities

for the financial year ended 30 June 2008

Translation of foreign operations: 

Exchange differences taken to equity

Net expense recognised directly in equity

Profit for the financial year

Total recognised income and expense for 
the period

Attributable to:

Equity holders of the parent

Consolidated

The Company

Note

2008
$’000

2007
$’000

2008
$’000

2007
$’000

20

21

(1,850)

(1,850)

(4,806)

(4,806)

-

-

-

-

33,834

26,332

17,382

11,720

31,984

21,526

17,382

11,720

31,984

31,984

21,526

21,526

17,382

17,382

11,720

11,720

The Statement of recognised income and expense is to be read in conjunction with the notes to the financial statements.

38

Servcorp Annual Report 

Cash flow statement

Servcorp Limited and its controlled entities

for the financial year ended 30 June 2008

Cash flows from operating activities

Receipts from customers 

Payments to suppliers and employees

Dividends and royalties received

Income tax paid

Interest and other items of similar nature received

Interest and other costs of finance paid

Net operating cash flows

Cash flows from investing activities

Payments for property, plant and equipment

Payments for financial assets

Payments for acquisition of business

Payments for lease deposits

Proceeds from sale of investments

Proceeds from sale of property, plant and equipment

Proceeds from refund of lease deposits

Repayment of related party loans

Proceeds from repayment of related party loans

Net investing cash flows

Cash flows from financing activities

Proceeds from issue of equity securities

Proceeds from borrowings

Repayment of borrowings

Dividends paid

Net financing cash flows

Consolidated

The Company

Note

2008
$’000

2007
$’000

2008
$’000

2007
$’000

27(c)

27(b)

191,726

168,250

(131,825)

(118,875)

-

-

(11,850)

(12,132)

3,187

(46)

51,192

2,840

(99)

39,984

(23,831)

(14,547)

-

-

(1,524)

9,338

196

-

-

-

(6,061)

(1,416)

(4,206)

1,900

712

1,238

-

-

(15,821)

(22,380)

-

(346)

-

(8,687)

1,712

-

-

(963)

-

(10,714)

1,433

-

(7,321)

(10,244)

-

-

-

-

-

-

-

-

-

-

-

-

-

-

(3,578)

26,637

23,059

(9,702)

37,575

27,873

-

-

-

60

751

(13)

-

-

-

60

-

-

(15,691)

(15,691)

(17,695)

(16,897)

(15,691)

(15,691)

(17,695)

(17,635)

Net increase/(decrease) in cash and cash equivalents

19,680

707

Cash and cash equivalents at the beginning of the 
financial year

Effects of exchange rate changes on the balance of cash and 
cash equivalents held in foreign currencies

Cash and cash equivalents at the end 
of the financial year 

54,114

56,365

(345)

(2,958)

 27(a)

73,449

54,114

47

13

-

60

(6)

19

-

13

The Cash flow statement is to be read in conjunction with the notes to the financial statements.

Servcorp Annual Report      39

 
Notes to the financial statements

for the financial year ended 30 June 2008

1 

Significant accounting policies

Statement of compliance 
The financial report is a general purpose financial report which has been prepared in accordance with the Corporations Act 2001, 
Accounting Standards and Interpretations, and complies with other requirements of the law. 

The  financial  report  includes  the  separate  financial  statements  of  the  Company  and  the  consolidated  financial  statements  of  the 
Group.

Accounting  Standards  include  Australian  equivalents  to  International  Financial  Reporting  Standards  (‘A-IFRS’).  Compliance  with 
A-IFRS ensures that the financial statements and notes of the Company and the Group comply with International Financial Reporting 
Standards (‘IFRS’).

The financial statements were authorised for issue by the directors on 20 August 2008.

Basis of preparation
The financial report has been prepared on the basis of historical cost, except for the revaluation of financial instruments. Cost is based 
on the fair values of the consideration given in exchange for assets. All amounts are presented in Australian dollars, unless otherwise 
noted.

The Company is a company of the kind referred to in ASIC Class Order 98/0100, dated 10 July 1998, and in accordance with that 
Class Order, amounts in the financial report are rounded off to the nearest thousand dollars, unless otherwise indicated.

Adoption of new and revised Accounting Standards
In  the  current  year,  the  Group  has  adopted  all  of  the  new  and  revised  Standards  and  Interpretations  issued  by  the  Australian 
Accounting Standards Board (AASB) that are relevant to its operations and effective for the current annual reporting period.  Details 
of the impact of the adoption of these new accounting  standards are set out in the individual accounting policy notes.  The Group has 
also adopted the following standards which only impacted on the Group’s financial statements with respect to disclosure:

-  AASB7 ‘Financial Instruments: Disclosures’

-  AASB101 ‘Presentation of Financial Statements’ (revised October 2006)

At the date of authorisation of the financial report, the following Standards and Interpretations were on issue but not yet effective:

-  AASB8 ‘Operating Segments’ and consequential amendments to other accounting standards resulting from its issue. Effective  
   for annual reporting periods beginning on or after 1 January 2009.

-  AASB101 ‘Presentation of Financial Statements’ (revised September 2007).  Effective for annual reporting periods beginning  
   on or after 1 January 2009.

The potential effect of the initial application of the expected issue of an Australian equivalent accounting standard to the following 
Standards has not yet been determined:

  - AASB3 ‘Business Combinations’:  Effective for annual reporting periods beginning on or after 1 July 2009.

  - AASB127 ‘Consolidated and Separate Financial Statements’.  Effective for annual reporting periods beginning on or after 1 July  

  2008.

The  directors  anticipate  that  the  adoption  of  these  Standards  and  Interpretations  in  future  periods  will  have  no  material  financial 
impact on the financial statements of the Consolidated Entity or the Company. 

The application of AASB101 (revised) and AASB8 will not affect any of the amounts recognised in the financial statements, but will 
change the disclosures presently made in relation to the Consolidated Entity’s and the Company’s financial statements and segment 
information.

40

Servcorp Annual Report 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements

for the financial year ended 30 June 2008

1 

Significant accounting policies (continued)

The following significant accounting policies have been adopted in the preparation and presentation of the financial report:

(a) 

Basis of consolidation
The  consolidated  financial  statements  are  prepared  by  combining  the  financial  statements  of  all  the  entities  that  comprise  the 
Consolidated  Entity,  being  the  Company  (the  parent  entity)  and  its  subsidiaries,  as  defined  in  Accounting  Standard  AASB  127 
‘Consolidated and Separate Financial Statements’. A list of subsidiaries appears in Note 25 to the financial statements. Consistent 
accounting policies are employed in the preparation and presentation of the consolidated financial statements.

On acquisition, the assets, liabilities and contingent liabilities of a subsidiary are measured at their fair values at the date of acquisition. 
Any excess in the cost of acquisition over the fair values of the identifiable net assets acquired is recognised as goodwill. If after 
reassessment, the fair values of the identifiable net assets acquired exceeds the cost of acquisition the difference is credited to the 
Income statement in the period of acquisition.

The consolidated financial statements include the information and results of each subsidiary from the date on which the Company 
obtains control, and until such time as the Company ceases to control an entity.

In preparing the consolidated financial statements, all intercompany balances and transactions, and unrealised profits arising within 
the Consolidated Entity are eliminated in full.

Minority interests in the net assets of consolidated subsidiaries are identified separately from the Group’s equity therein.

(b) 

Goodwill
Goodwill  arising  on  acquisition  is  recognised  as  an  asset  and  initially  recognised  at  cost,  representing  the  excess  of  the  cost  of 
acquisition over the net fair value of the identifiable assets, liabilities and contingent liabilities acquired. Goodwill is not amortised, but 
is tested for impairment at each reporting date and whenever there is an indication that goodwill may be impaired. Any impairment 
of goodwill is recognised immediately in the Income statement and is not subsequently reversed. 

(c) 

(d) 

For  the  purpose  of  impairment  testing,  goodwill  is  allocated  to  each  of  the  Group’s  cash-generating  units  (CGUs),  or  groups  of 
CGUs, expected to benefit from the synergies of the business combination. CGUs (or groups of CGUs) to which goodwill has been 
allocated are tested for impairment annually, or more frequently if events or changes in circumstances indicate that goodwill might 
be impaired.

If the recoverable amount of the CGU (or group of CGUs) is less than the carrying amount of the CGU, the impairment loss is allocated 
to reduce the carrying amount of any goodwill allocated to the CGU (or groups of CGUs) and then to the other assets of the CGUs pro-
rata on the basis of the carrying amount of each asset in the CGU (or groups of CGUs).  An impairment loss for goodwill is immediately 
recognised in profit or loss and is not reversed in a subsequent period.  On disposal of an operation within a CGU, the attributable 
amount of goodwill is included in the determination of the profit or loss on disposal of the operation.

Business combinations
Acquisitions of subsidiaries and businesses are accounted for using the purchase method. The cost of the business combination is 
measured as the aggregate of the fair values (at the date of exchange) of assets given, liabilities incurred or assumed, and equity 
instruments  issued  by  the  Consolidated  Entity  in  exchange  for  control  of  the  acquiree,  plus  any  costs  directly  attributable  to  the 
business combination. The acquiree’s identifiable assets, liabilities and contingent liabilities that meet the conditions for recognition 
under AASB3 ‘Business Combinations’ are recognised at their fair values at the acquisition date, except for non-current assets (or 
disposal groups) that are classified as held for sale in accordance with AASB5 ‘Non-current Assets Held for Sale and Discontinued 
Operations’, which are recognised and measured at fair value less costs to sell.

Impairment of assets (other than financial assets)
At each reporting date, the Consolidated Entity reviews the carrying values of its tangible and intangible assets (other than those at 
fair value through profit or loss),  to determine whether there is any indication that those assets have suffered an impairment loss. If 
any such indication exists, the recoverable amount of the asset is estimated in order to determine the extent of the impairment loss 
(if any). Where the asset does not generate cash flows that are independent from other assets, the Consolidated Entity estimates the 
recoverable amount of the cash generating unit to which the asset belongs.

Goodwill and intangible assets with indefinite useful lives and intangible assets not yet available for use are tested for impairment at 
each reporting date and whenever there is an indication that the asset may be impaired. An impairment of goodwill is not subsequently 
reversed. 

The recoverable amount is the higher of fair value, less costs to sell and value in use. In assessing the value in use, the estimated 
future cash flows are discounted to their present value by using a pre-tax discount rate, that reflects the time value of money and the 
risks specific to the asset for which the estimates of future cash flows have not been adjusted.

If the recoverable amount of an asset (or CGU) is estimated to be less than its carrying amount, the carrying amount of the asset 
(or CGU) is reduced to its recoverable amount. An impairment loss is recognised in the Income statement immediately, unless the 
relevant assets are carried at fair value, in which case the impairment loss is treated as a revaluation decrease.

Where an impairment loss subsequently reverses, the carrying amount of the asset (or CGU) is increased to the revised estimate of 
its recoverable amount, but only to the extent that the increased carrying amount does not exceed the carrying amount that would 
have been determined had no impairment loss been recognised for the asset (or CGU) in prior years. A reversal of the impairment 
loss is recognised in the Income statement immediately, unless the relevant asset is carried at fair value, in which case the reversal 
of the impairment loss is treated as a revaluation increase.

Servcorp Annual Report      41

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements

for the financial year ended 30 June 2008

1 

Significant accounting policies (continued)

(e) 

Revenue recognition
Sales revenue
Sales revenue comprises revenue earned net of the amount of consumption tax from the provision of services to entities outside the 
Consolidated Entity. Rental, telephone and services revenue is typically invoiced in advance and is recognised in the period in which 
the service is provided.

(f) 

Other income / expense
Interest income
Interest revenue is accrued on a time basis, by reference to the principal outstanding and at the effective interest rate applicable.

Disposal of assets
The profit and loss on disposal of assets is brought to account when the significant risks and rewards of ownership passes to a party 
external to the Consolidated Entity.

(g) 

Foreign currency
Transactions
Foreign currency transactions are translated to Australian currency at the rates of exchange ruling at the dates of the transactions. 
Amounts receivable and payable in foreign currencies at balance date are translated at the rates of exchange ruling on that date.

Foreign currency monetary items at reporting date are translated at the exchange rates existing at reporting date. Non-monetary 
assets and liabilities carried at fair value that are denominated in foreign currencies are translated at the rates prevailing at the date 
when the fair value was determined.  Non-monetary items that are measured in terms of historical cost in a foreign currency are not 
re-translated.

Exchange  differences  are  recognised  in  the  Income  statement  in  the  period  in  which  they  arise  except  exchange  differences  on 
monetary items receivable from or payable to a foreign operation for which settlement is neither planned or likely to occur, which 
form part of the net investment in a foreign operation. Such exchange differences are recognised in the foreign currency translation 
reserve and in the Income statement on disposal of the net investment.

Translation of controlled foreign entities
The individual financial statements of each group entity are presented in its functional currency being the currency of the primary 
economic environment in which the entity operates.  For the purpose of the consolidated financial statements, the results and financial 
position of each entity are expressed in Australian dollars, which is the functional currency of Servcorp Limited and the presentation 
currency for the consolidated financial statements.

The assets and liabilities of overseas operations are translated at the rates of exchange ruling at the Balance sheet date. 

Income and expense items are translated at the average exchange rate for the period.  Exchange differences arising on translation 
are taken directly to the foreign currency translation reserve.

The  balance  of  the  foreign  currency  translation  reserve  relating  to  an  overseas  operation  that  is  disposed  of  is  recognised  in  the 
Income statement in the period of disposal.

Goodwill and fair value adjustments arising on the acquisition of a foreign entity on or after the date of transition to A-IFRS are treated 
as assets and liabilities of the foreign entity and translated at exchange rates prevailing at the reporting date. Goodwill arising on 
acquisitions before the date of transition to A-IFRS is treated as an Australian dollar denominated asset. 

(h) 

Borrowing costs
Borrowing costs include interest, amortisation of discounts or premiums relating to borrowings, amortisation of ancillary costs using 
the effective interest rate method in connection with the arrangement of borrowings.  Borrowing costs are expensed to the Income 
statement as incurred.

42

Servcorp Annual Report 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements

for the financial year ended 30 June 2008

1 

(i) 

Significant accounting policies (continued)

Taxation 
Current tax
Current tax is calculated by reference to the amount of income tax payable or recoverable in respect of the taxable profit or loss for 
the period. Income tax is calculated using tax rates and tax laws that have been enacted or substantively enacted by the reporting 
date. Current tax for current and prior periods is recognised as a liability or asset to the extent that it is unpaid or refundable.

Deferred tax
Deferred tax is accounted for using the comprehensive Balance sheet liability method in respect of temporary differences arising from 
differences between the carrying amount of assets and liabilities in the financial statements and the corresponding tax base of those 
items.

In principle, deferred tax liabilities are recognised for all taxable temporary differences. Deferred tax assets are recognised to the 
extent that it is probable that sufficient taxable amounts will be available against which deductible temporary differences or unused 
tax losses and tax offsets can be utilised. However, deferred tax assets and liabilities are not recognised if the temporary differences 
giving rise to them arises from the initial recognition of assets and liabilities, other than as a result of a business combination, which 
affects  neither  taxable  income  nor  accounting  profit.  Furthermore,  a  deferred  tax  liability  is  not  recognised  in  relation  to  taxable 
temporary differences arising from goodwill.

Deferred tax liabilities are recognised for taxable temporary differences arising on investments in subsidiaries, branches and associates 
except where the Consolidated Entity is able to control the reversal of the temporary differences and it is probable that the temporary 
differences will not reverse in the foreseeable future. Deferred tax assets arising from deductible temporary differences associated 
with these investments are only recognised to the extent that it is probable that there will be sufficient taxable profits against which 
to utilise benefits of the temporary differences and they are expected to reverse in the foreseeable future. 

Deferred tax assets and liabilities are measured at the tax rates that are expected to apply in the period when the assets and liabilities 
giving rise to them are realised or settled, based on tax rates and tax laws that have been enacted or substantially enacted by the 
reporting date.

The measurement of deferred tax liabilities and assets reflects the tax consequences that would follow from the manner in which the 
Consolidated Entity expects, at the reporting date, to recover or settle the carrying amount of its assets and liabilities.

Deferred  tax  assets  and  liabilities  are  offset  when  they  relate  to  income  taxes  levied  by  the  same  taxation  authority  and  the 
Consolidated Entity intends to settle its current tax assets and liabilities on a net basis.

Current and deferred tax for the period
Current and deferred tax is recognised as an expense or income in the Income statement, except when it relates to items credited 
or debited directly to equity, in which case the deferred tax is also recognised in equity.

Tax consolidation
The Company and all its wholly-owned Australian resident entities are part of a tax consolidated group under Australian taxation law. 
Servcorp Limited is the head entity in the tax consolidated group. Tax expense/ income, deferred tax liabilities and deferred tax assets 
arising from temporary differences of the members of the tax consolidated group are recognised in the separate financial statements 
of the members of the tax consolidated group using the ‘separate tax payer within group’ approach. Current tax liabilities and assets 
and deferred tax assets arising from unused tax losses and tax credits of the members of the tax consolidated group are recognised 
by the Company. Under this method, each entity is subject to tax as part of the tax consolidated group.

Due to the existence of a tax funding arrangement between entities in the tax consolidated group, amounts are recognised as payable 
to or receivable by the Company, and each member of the tax consolidated group in relation to the tax contribution amounts paid 
or payable between the parent entity, and the other members of the tax consolidated group in accordance with the arrangement. 
Where the tax contribution amount recognised by each member of the tax consolidated group for a particular period is different to 
the aggregate of the current tax liability or asset and any deferred tax asset arising from unused tax losses and tax credits in respect 
of that period, the difference is recognised as a contribution from (or distribution to) equity participants.

Goods and services tax
Revenues, expenses and assets are recognised net of the amount of goods and services tax (GST), except where the amount of GST 
incurred is not recoverable from the Australian Tax Office (ATO). In these circumstances the GST is recognised as part of the cost of 
acquisition of the asset or as part of an item of expense.

Receivables and payables are stated inclusive of GST.

The net amount of GST recoverable from or payable to the ATO is included as a current asset or liability in the Balance sheet.

Cash flows are included in the Cash flow statement on a gross basis. The GST components of cash flows arising from investing and 
financing activities which are recoverable from or payable to the ATO are classified as operating cash flows.

Servcorp Annual Report      43

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements

for the financial year ended 30 June 2008

1 

(j) 

(k) 

(l) 

Significant accounting policies (continued)

Receivables
Trade debtors to be settled within 30 days are carried at amounts due. The collectability of debts is assessed at balance date and a 
specific allowance is made for any doubtful amounts.

Derivative financial instruments
The Consolidated Entity enters into derivative financial instruments to manage its exposure to fluctuations in foreign exchange rates. 
Further details of derivative financial instruments are disclosed in Note 22 to the financial statements.

Derivatives are initially recognised at fair value on the date a derivative contract is entered into and are subsequently remeasured to 
their fair value at each reporting date. The resulting gain or loss is recognised immediately in the Income statement.

Share based payments
Equity-settled share-based payments with employees are measured at the fair value of the equity instrument at the grant date.  Fair 
value is measured by use of a binomial model.  The expected life used in the model has been adjusted, based on management’s best 
estimate for the effects of non-transferability, exercise restrictions, and behavioural considerations.  Further details on how the fair 
value of equity-settled share-based transactions has been determined can be found in Note 23.

The fair value determined at the grant date of the equity-settled share-based payments is expensed on a straight line basis over the 
vesting period, based on the Group’s estimate of equity instruments that will eventually vest.

At each reporting date, the Group revises its estimate of the number of equity instruments that are expected to vest.  The impact 
of the revision of the original estimates, if any, is recognised in profit or loss, with a corresponding adjustment to the equity-settled 
employee benefits reserve. 

(m) 

Financial assets
Subsequent to initial recognition, investments in subsidiaries are measured at cost. 

Investments are recognised and derecognised on trade date where the purchase or sale of the investment is under a contract whose 
terms require delivery of the investment within the time-frame established by the market concerned, and are initially measured at 
fair value, net of transaction costs except for those financial assets classified as at fair value through profit or loss which are initially 
measured at fair value.

The classification of financial assets depends on the nature and purpose of the financial assets and is determined at the time of initial 
recognition. Other financial assets are classified into the following specified categories:

Financial assets at fair value through profit or loss
Financial assets are classified as financial assets at fair value through profit or loss where the financial asset:

- has been acquired principally for the purpose of selling in the near future;
- is part of an identified portfolio of financial investments that the Group manages together and has a recent actual  
  pattern of short-term profit taking; or
- is a derivative that is not designated and effective as a hedging instrument.

Investments in fixed rate bonds and reset preference securities held for trading are classified as financial assets and are carried at fair 
value with any resultant gain or loss recognised through the Income statement.

Impairment of financial assets
Financial assets, other than those at fair value through profit or loss, are assessed for indicators of impairment at each balance sheet 
date.  Financial assets are impaired where there is objective evidence that as a result of one or more events that occurred after the 
initial recognition of the financial asset the estimated future cash flow of the investment have been impacted. 

Loans and receivables
Trade receivables, loans and other receivables that have fixed or determinable payments that are not quoted in an active market are 
classified as ‘Loans and receivables‘.  Loans and receivables are measured at amortised costs using the effective interest method less 
impairment.

Effective interest method
The effective interest method is a method of calculating the amortised cost of a financial asset and of allocating interest income over 
the relevant period.  The effective interest rate is the rate that will exactly discount estimated future cash receipts (including all fees 
paid or received that form an integral part of the effective interest rate, transaction costs and other premiums or discounts) through 
the expected life of the financial asset, or, where appropriate, a shorter period.

44

Servcorp Annual Report 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements

for the financial year ended 30 June 2008

1 

Significant accounting policies (continued)

(n) 

Property, plant and equipment
Acquisition
Items of property, plant and equipment acquired are capitalised when it is probable that the future economic benefits associated with 
the item will flow to the entity and the cost can be measured reliably. Where these costs represent separate components of a complex 
asset, they are accounted for as separate assets and are separately depreciated over their useful lives.

Costs incurred on property, plant and equipment, which does not meet the criteria for capitalisation, are expensed as incurred.

Property,  plant  and  equipment,  leasehold  improvements  and  equipment  under  finance  lease  are  stated  at  cost  less  accumulated 
depreciation, less impairment losses. Cost includes expenditure that is directly attributable to the acquisition of the item. 

Depreciation
Items of property, plant and equipment, including buildings and leasehold property but excluding freehold land, are depreciated using 
the straight line method over their estimated useful lives. Leasehold improvements are depreciated over the remaining lease term or 
estimated useful life, whichever is the shorter, using the straight line method.

The estimated useful lives used for each class of asset are as follows:

Buildings 
Leasehold improvements 
Office furniture and fittings 
Office equipment 
Motor vehicles 

40 years
Shorter of the useful life of the asset or the remaining lease term
7.7 years
3-4 years
6.7 years

Depreciation rates and methods are reviewed annually and, where changed, are accounted for as a change in accounting estimate. 
Where depreciation rates or methods are changed, the net written down value of the asset is depreciated from the date of the change 
in accordance with the new depreciation rate or method.

Assets are depreciated from the date of acquisition or, in respect of internally constructed assets, from the time an asset is completed 
and held ready for use.

(o) 

Leased assets
Finance leases
Leased plant and equipment
Leases of plant and equipment under which the Company or its controlled entities assume substantially all the risks and benefits of 
ownership are classified as finance leases. Other leases are classified as operating leases.

Lease payments are apportioned between finance charges and reduction of the lease obligation so as to achieve a constant rate of 
interest on the remaining balance of the liability.

Lease liabilities are reduced by repayments of principal. The interest components of the lease payments are charged to the Income 
statement. 

Operating leases
Operating lease payments are recognised as an expense on a straight line basis over the lease term, except where another systematic 
basis is more representative of the time pattern in which economic benefits from the leased asset are consumed.

Lease incentives
Floor rental is expensed in the accounting period on a straight line basis over the period of the lease term in accordance with lease 
agreements entered into with landlords. Where a rent free period or other lease incentives exist under the terms of a lease agreement, 
the  aggregate  rent  payable  over  the  lease  term  is  calculated  and  a  charge  is  made  to  the  Income  statement  on  a  straight  line 
basis over the term of the lease. In the event that lease incentives are received to enter into operating leases, such incentives are 
recognised as a liability.

(p)  

(q)  

Payables
Liabilities are recognised for amounts payable in the future for goods or services received, whether or not billed to the Consolidated 
Entity or the Company. Trade accounts payable are normally settled within 60 days.

Borrowings
Borrowings are recorded initially at fair value, net of transaction costs. Any difference between the initial recognised amount and the 
redemption value is recognised in the Income statement over the life of the borrowings using the effective interest rate method.

Servcorp Annual Report      45

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements

for the financial year ended 30 June 2008

1 

Significant accounting policies (continued)

(r) 

Provisions
Provisions are recognised when the Consolidated Entity has a present obligation (legal or constructive) as a result of a past event, the 
future sacrifice of economic benefits is probable, and the amount of the provision can be measured reliably.

When  some  or  all  of  the  economic  benefits  required  to  settle  a  provision  are  expected  to  be  recovered  from  a  third  party,  the 
receivable is recognised as an asset if it is virtually certain that recovery will be received and the amount of the receivable can be 
measured reliably.

The  amount  recognised  as  a  provision  is  the  best  estimate  of  the  consideration  required  to  settle  the  present  obligation  at  the 
reporting date, taking into account the risks and uncertainties surrounding the obligation. Where a provision is measured using the 
cash flows estimated to settle the present obligation, its carrying amount is the present value of those cash flows.

Make good costs
A  provision  is  made  for  make  good  costs  on  leases  that  are  expected  to  terminate  where  those  make  good  costs  can  be  reliably 
measured, and can be reasonably expected to occur.

Onerous contracts
An onerous contract is considered to exist where the Consolidated Entity has a contract under which the unavoidable cost of meeting 
the contractual obligations exceed the economic benefits estimated to be received. Present obligations arising under onerous contracts 
are recognised as a provision to the extent that the present obligation exceeds the economic benefits estimated to be received.

(s)  

Employee benefits
Wages, salaries and annual leave
The provisions for employee benefits in respect of wages, salaries and annual leave represents the amount which the Consolidated 
Entity has a present obligation to pay resulting from employees’ services provided up to the reporting date. Provisions made in respect 
of employee benefits expected to be settled within twelve months, are measured at their nominal values using the remuneration rate 
expected to apply at the time of settlement. 

Long service leave
The provision for employee benefits in respect of long service leave represents the present value of the estimated future cash outflows 
to be made by the Consolidated Entity resulting from employees’ services provided up to the reporting date. 

Provisions for employee benefits which are not expected to be settled within twelve months are discounted using the rates attaching to 
national government securities at the balance sheet date, which most closely match the terms of maturity of the related liabilities.

In determining the provision for employee benefits, consideration has been given to future increases in wage and salary rates, and 
the Consolidated Entity’s experience with staff departures. Related on-costs have also been included in the liability.

Executive and employee share option schemes
Servcorp Limited has granted options to certain executives and employees under Executive and Employee Share Option Schemes. 
Further information is set out in Note 23 to the financial statements.

Defined contribution superannuation fund
The Company and other controlled entities contribute to a defined contribution superannuation plan. Contributions are charged to the 
Income statement as they are made. Further information is set out in Note 23. Contributions to defined contribution superannuation 
plans are expensed as incurred.

(t) 

Earnings per share (EPS)
Basic earnings per share
Basic EPS is calculated by dividing the net profit attributable to members of the Consolidated Entity for the reporting period, by the 
weighted average number of ordinary shares of the Company.

Diluted earnings per share
Diluted EPS is calculated by adjusting the basic EPS earnings by the effect of conversion to ordinary shares of the associated dilutive 
potential ordinary shares. The notional earnings on the funds that would have been received by the entity had the potential ordinary 
shares been converted are not included.

The diluted EPS weighted average number of shares includes the number of shares assumed to be issued for no consideration in 
relation to dilutive potential ordinary shares, rather than the total number of dilutive potential ordinary shares.

The identification of dilutive potential ordinary shares is based on net profit or loss from continuing ordinary operations and is applied 
on a cumulative basis, taking into account the incremental earnings and incremental number of shares for each series of potential 
ordinary share.

46

Servcorp Annual Report 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements

for the financial year ended 30 June 2008

1 

Significant accounting policies (continued)

(u) 

(v) 

(w) 

Debt and equity instruments
Debt  and  equity  instruments  are  classified  as  either  liabilities  or  as  equity  in  accordance  with  the  substance  of  the  contractual 
arrangement.

Cash and cash equivalents
Cash  comprises  cash  on  hand  and  demand  deposits.    Cash  equivalents  are  short-term,  highly  liquid  investments  that  are  readily 
convertible to known amounts of cash, which are subject to an insignificant risk of changes in value and have a maturity of three 
months or less.

Critical accounting issues
In the application of the Group’s accounting policies, management is required to make judgments, estimates and assumptions about 
carrying values of assets and liabilities that are not readily apparent from other sources. The estimates and associated assumptions 
are based on historical experience and various other factors that are believed to be reasonable under the circumstances, the results 
of which form the basis of making the judgments. Actual results may differ from these estimates.

These estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in 
the period in which the estimate is revised if the revision affects only that period or in the period of the revision and future periods if 
the revision affects both current and future periods.

The following are the critical judgments, that management has made in the process of applying the Group’s accounting policies and 
that have the most significant effect on the amounts recognised in the financial statements:

Impairment of goodwill
Determining whether goodwill is impaired requires an estimation of the value in use of the cash-generating units to which goodwill 
has been allocated. The value in use calculation requires the entity to estimate the future cash flows expected to arise from the cash-
generating unit and a suitable discount rate in order to calculate present value.

Useful lives of property, plant and equipment
As described in Note 1(n), the Group reviews the estimated useful lives of property, plant and equipment at each reporting period.

Make good provisions
At each reporting date, management reviews leases that are expected to terminate to determine the present obligation in relation to 
floor closure costs including make good. Details of the provision are provided in Note 18.

Royalties
Servcorp applied a new transfer pricing methodology for the determination of the royalty fees charged by Servcorp Limited to its 
subsidiaries for the year ended 30 June 2007, which also included a refund to an overseas jurisdiction in relation to the year ended 
30 June 2006. The financial impact of these changes in royalty methodology for all locations for the year ended 30 June 2007 was an 
overall drop in the royalty income recorded by Servcorp Limited of $155,000.

Share Options
As    described  in  Note  23,  management  uses  their  judgement  in  selecting  an  appropriate  valuation  technique  for  share  options. 
Valuation  techniques  commonly  used  by  market  practitioners  are  applied.    For  share  options,  the  Binomial  Tree  option  valuation 
technique was applied.

Servcorp Annual Report      47

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements

for the financial year ended 30 June 2008

Consolidated

The Company

2008
$’000

2007
$’000

2008
$’000

2007
$’000

2

Profit from operations

(a)

Revenue

Revenue from continuing operations consisted of the 
following:

Revenue from the rendering of services 

181,617

162,754

-

-

(b)

Other revenue and income

Interest income:

Related parties

      Bank deposits

Other

Royalties:

      Related parties

Franchise fees:

Other

Dividends received from:

Related parties

Net foreign exchange gains

Gains from disposal of assets:

Related parties

Other

Other

Total other income

(c)

Profit before income tax

Profit before income tax was arrived at after charging/
(crediting) the following from/(to) continuing operations:

Net foreign exchange losses

Borrowing expenses:

      Interest on bank overdrafts and loans

     Other interest expense

-

3,224

-

-

8

2,581

3

-

329

216

-

3,214

-

-

1,758

8,525

-

88

-

88

-

-

-

155

1,801

4,764

2,855

98

1

99

Depreciation of leasehold improvements

5,068

4,872

Depreciation of property, plant and equipment

4,287

4,351

Loss on disposal of property, plant and equipment

Loss on disposal of financial assets

Change in fair value of financial assets classified as fair value 
through the profit or loss

Impairment of trade receivables arising from:

Third parties

Related party interest reversal

Operating lease rental expense:

  Minimum lease payments

Employee benefit expense:

461

118

528

662

-

101

-

14

507

-

60,260

55,300

1,695

17

-

-

-

16,000

1,000

-

-

6

1,319

1

1

8,384

-

5,000

113

648

-

-

18,718

15,466

-

-

-

-

-

-

-

-

528

-

-

-

-

-

-

-

-

-

-

-

-

-

547

-

-

Equity-settled share based payments 

29

-

29

48

Servcorp Annual Report 

 
 
 
 
 
 
 
 
Notes to the financial statements

for the financial year ended 30 June 2008

3

Significant transactions

There were no individually significant transactions included in profit from ordinary activities before income tax expense.

4

Remuneration of auditors

(a)

Auditor of the parent entity 

(Deloitte Touche Tohmatsu Australia (DTT)

Audit and review of financial reports

Other services - tax

Other services - other

(b) 

Other auditors  

(DTT International Associates)

Audit and review of financial reports

Other services - tax

Other services - statutory accounts review

The auditor of Servcorp Limited is Deloitte Touche Tohmatsu.

Consolidated

The Company

2008
$

2007
$

2008
$

2007
$

351,000

186,000

133,200

670,200

513,290

130,914

28,055

672,259

313,468

136,955

10,000

460,423

370,792

122,646

47,421

540,859

180,600

71,800

27,200

279,600

173,068

136,555

-

309,623

-

-

-

-

-

-

-

-

1,342,459

1,001,282

279,600

309,623

Servcorp Annual Report      49

 
 
 
 
 
 
 
Notes to the financial statements

for the financial year ended 30 June 2008

5

Income taxes

(a)

Income tax recognised in the Income statement

Tax expense comprises: 

Current tax expense

Under/(over) provision in prior years - current tax

Under/(over) provision in prior years - deferred tax

Deferred tax (income)/expense relating to the origination 
and reversal of temporary differences and previously 
unrecognised tax losses

Income tax expense

The prima facie income tax expense on pre-tax accounting 
profit from operations reconciles to the income tax expense 
in the financial statements as follows:

Consolidated

The Company

2008
$’000

2007
$’000

2008
$’000

2007
$’000

12,193

(186)

521

(1,784)

10,744

9,468

212

32

(1,920)

7,792

507

(126)

7

1

389

2,689

131

(53)

52

2,819

Profit before income tax expense

44,578

34,124

17,771

14,539

Income tax expense calculated at 30%

Deductible local taxes  

Effect of different tax rates of subsidiaries operating in 
other jurisdictions

Other non-deductible/(non-assessable) items

Tax impact of 2006 royalty fee adjustment

Tax losses of controlled entities recovered

Income tax under/(over) provision in prior years

Unused tax losses and tax offsets not recognised as 
deferred tax assets

Income tax expense

13,373

(282)

(2,443)

1,671

-

1

335

(1,911)

10,744

10,237

(213)

(1,886)

19

(655)

-

244

46

7,792

5,331

4,361

-

-

-

-

(4,823)

(1,620)

-

-

(119)

-

389

-

-

78

-

2,819

The tax rate used in the above reconciliation is the Australian corporate tax rate of 30% (2007: 30%). 

(b)

Current tax assets and liabilities

Current tax assets:

Tax refunds receivable 

Current tax payables: 

Income tax attributable to 

Parent entity

Subsidiaries

89

207

-

71

1,704

2,133

3,837

2,057

1,742

3,799

1,704

-

1,704

2,057

-

2,057

50

Servcorp Annual Report 

 
 
 
 
 
 
 
 
 
 
Notes to the financial statements

for the financial year ended 30 June 2008

5

Income taxes (continued)

(c)

Deferred tax balances 

Deferred tax assets comprise:

Tax losses - revenue 

Temporary differences

Deferred tax liabilities comprise:

Temporary differences

Net deferred tax assets

The gross movement of the deferred tax accounts are as 
follows:

Balance at the beginning of the financial year

Movements in foreign exchange rates 

Income statement credit/(charge)

Balance at the end of the financial year

Deferred tax assets

Movements in temporary differences:

Accruals not currently deductible

Doubtful debts

Depreciable and amortisable assets

Tax losses

Foreign exchange

Other

Deferred tax assets

Balance at the beginning of the financial year

Movements in foreign exchange rates 

Income statement credit/(charge)

Balance at the end of the financial year

Deferred tax liabilities

Movements in temporary differences:

Depreciable and amortisable assets

Other

Deferred tax liabilities

Balance at the beginning of the financial year

Movements in foreign exchange  

Income statement credit

Balance at the end of the financial year

Consolidated

The Company

2008
$’000

2007
$’000

2008
$’000

2007
$’000

3,057

6,628

9,685

473

9,212

7,822

127

1,263

9,212

343

58

67

655

(88)

445

1,480

8,087

118

1,480

9,685

109

108

217

265

(9)

217

473

2,406

5,681

8,087

265

7,822

6,688

(754)

1,888

7,822

366

(100)

(361)

934

586

279

1,704

7,149

(766)

1,704

8,087

73

(257)

(184)

461

(12)

(184)

265

-

18

18

-

18

26

-

(8)

18

(8)

-

-

-

-

-

(8)

26

-

(8)

18

-

-

-

-

-

-

-

-

26

26

-

26

25

-

1

26

1

-

-

-

-

-

1

25

-

1

26

-

-

-

-

-

-

-

Servcorp Annual Report      51

 
Notes to the financial statements

for the financial year ended 30 June 2008

5

Income taxes (continued)

(d)

Unrecognised deferred tax balances 

The following deferred tax assets have not been brought to 
account as assets:

Temporary differences

Tax losses - capital

Tax losses - revenue

Consolidated

The Company

2008
$’000

2007
$’000

2008
$’000

2007
$’000

34

2,086

676

2,796

238

-

2,343

2,581

-

-

-

-

-

-

-

-

Tax losses carried forward
Deferred income tax assets are recognised for tax losses carried forward to the extent that the realisation of the related tax benefit 
through future taxable profits is probable. The Consolidated Entity recognised deferred income tax assets of $3,057,385
(2007: $2,406,337) in respect to losses that can be carried forward against future taxable income.

52

Servcorp Annual Report 

 
 
 
Notes to the financial statements

for the financial year ended 30 June 2008

6 

Segment information

Inter-segment pricing is determined on an arm’s length basis.

Segment revenue, results, assets and liabilities include items directly attributable to a segment as well as those that can be allocated 
on a reasonable basis. Unallocated items mainly comprise income earning assets and revenue, interest bearing loans, borrowings and 
expenses, and corporate assets and expenses.

Segment capital expenditure is the total cost incurred during the period to acquire segment assets that are expected to be used for 
more than one period. 

Geographical segments
In presenting information on the basis of geographical segments, segment revenue is based on the geographical location of assets. 
Segment assets are based on the geographical location of the assets. The directors consider this geographical segment to be the 
primary segment for the basis of reporting.

Business segments
The Consolidated Entity comprises only one business segment which is the provision of executive serviced and virtual offices and 
associated communications and secretarial services. The directors consider this business segment to be the secondary segment.

Geographical segments

Australia &
New Zealand
$’000

Japan &
Asia
$’000

Europe &
Middle East
$’000

Eliminated

Consolidated

$’000

$’000

2008

Revenue

Segment revenue

Other unallocated revenue and other income

Total revenue and other income

Result

Segment result

Unallocated corporate profit

Profit before income tax expense

Income tax expense

Net profit

54,795

100,400

28,077

15,065

24,242

5,289

-

-

Depreciation of segment assets

Non-cash items other than depreciation

3,066

656

5,137

410

1,330

266

(178)

1,471

Assets

Segment assets

Unallocated corporate assets

Consolidated total assets

56,530

85,251

34,658

Acquisitions of non-current assets

13,299

3,686

6,846

Liabilities

Segment liabilities

Unallocated corporate liabilities

Consolidated total liabilities

41,695

55,376

20,686

-

-

-

183,272

6,870

190,142

44,596

(18)

44,578

(10,744)

33,834

9,355

2,803

176,439

14,056

190,495

23,831

117,757

(54,914)

62,843

Servcorp Annual Report      53

 
 
 
 
 
 
 
Notes to the financial statements

for the financial year ended 30 June 2008

6 

Segment information (continued)

Geographical segments

Australia &
New Zealand
$’000

Japan &
Asia
$’000

Europe &
Middle East
$’000

Eliminated

Consolidated

$’000

$’000

2007

Revenue

Segment revenue

Other unallocated revenue and other income

Total revenue and other income

Result

Segment result

Unallocated corporate profit

Profit before income tax expense

Income tax expense

Net profit

47,978

92,959

22,188

11,767

16,472

6,175

Depreciation of segment assets 

Non-cash items other than depreciation

3,045

580

5,351

269

1,005

853

Assets

Segment assets

Unallocated corporate assets

Consolidated total assets

51,147

85,494

19,980

Acquisitions of non-current assets

3,918

8,792

2,105

Liabilities

Segment liabilities

Unallocated corporate liabilities

Consolidated total liabilities

29,697

47,658

13,466

-

-

(178)

-

-

-

-

163,125

4,393

167,518

34,414

(290)

34,124

(7,792)

26,332

9,223 

1,702

156,621

5,492

162,113

14,815

90,821

(39,860)

50,961

54

Servcorp Annual Report 

 
Notes to the financial statements

for the financial year ended 30 June 2008

7 

Dividends

Dividends proposed (unrecognised) or paid (recognised) by the Company are:

Recognised amounts

2007

Special - fully paid ordinary shares

Interim - fully paid ordinary shares

2008

Final 

- fully paid ordinary shares

Special  - fully paid ordinary shares

Interim - fully paid ordinary shares

Cents
per share

Total
amount
$’000

Date of
payment

Tax rate
for franking
credit

Percentage
franked

10.00

6.00

7.00

5.00

7.50

8,043

4,826

30 Nov 2006

4 April 2007

5,633

4,023

6,035

4 Oct 2007

20 Dec 2007

3 April 2008

30%

30%

30%

30%

30%

100%

100%

100%

100%

100%

Unrecognised amounts 
Since the end of the financial year, the directors have declared the following dividend:

Final 

- fully paid ordinary shares

7.50

6,035

2 Oct 2008

30%

100%

In determining the level of future dividends, the directors will seek to balance growth objectives and rewarding shareholders with 
income. This policy is subject to the cash flow requirements of the Company and its investment in new opportunities aimed at growing 
earnings. The directors cannot give any assurances concerning the extent of future dividends, or the franking of such dividends, as 
they are dependent on future profits, the financial and taxation position of the Company and the impact of taxation legislation.

Dividend franking account

30% franking credits available

The Company

2008
$’000

2007
$’000

9,311

9,518

Impact on franking account balance of dividends not recognised 

2,586

2,414

The balance of the franking account has been adjusted for franking credits that will arise from the payment of income tax provided for 
in the financial statements, and for franking debits that will arise from the payment of dividends recognised as a liability at reporting 
date. 

8

Earnings per share

Earnings reconciliation:

Net profit

Earnings used in the calculation of basic and diluted EPS

Consolidated

2008
$’000

2007
$’000

33,834

33,834

26,332

26,332

No.

No.

Weighted average number of ordinary shares used in the calculation of basic EPS

80,465,280

 80,428,310  

Shares deemed to be issued in respect of: 

Employee options (i)

-

-

Weighted average number of ordinary shares used in calculation of diluted EPS

80,465,280

80,428,310

Basic earnings per share 

Diluted earnings per share 

$0.420

$0.420

$0.327

$0.327

Notes:
(i)     These employee share options issued during the financial year ended 30 June 2008 were anti-dilutive

Servcorp Annual Report      55

 
 
 
 
 
Notes to the financial statements

for the financial year ended 30 June 2008

9

Cash and cash equivalents

Cash 

Bank short term deposits

Consolidated

The Company

Note

2008
$’000

2007
$’000

2008
$’000

2007
$’000

24,374

49,342

73,716

17,905

37,496

55,401

60

-

60

13

-

13

Bank short term deposits mature within an average of 67 days (2007: 71 days). These deposits and the interest earning portion of 
the cash balance earn interest at a weighted average rate of 6.06% (2007: 5.24%).

10

Trade and other receivables

Current

At amortised cost

Trade receivables (i)

Less: allowance for doubtful debts held for trading

Other debtors

Amounts receivable from controlled entities (ii)

28

16,832

(551)

1,260

-

17,541

15,152

(269)

579

-

15,462

-

-

35

67,129

67,164

-

-

74

58,673

58,747

Notes: 
(i) 

The average credit period on rendering of services is 7 days.  An allowance has been made for estimated unrecoverable trade 
receivable amounts arising  from the  past  rendering  of services, determined by reference to past default experience.  The 
Consolidated Entity has fully reviewed all receivables over 90 days.  We assess receivables for impairment at each reporting 
date and where there is an indication of impairment, we provide accordingly.

(ii) 

The weighted average interest rate for the year ended 30 June 2008 on outstanding loan balances was 12.45% for unsecured 
loans (2007: 3.99% for secured loans and 11.74% for unsecured loans).  The Company’s trade receivables have been fully 
reviewed and are not considered past due. 

Ageing of past due but not impaired

30 days

60 days

90 days and over

Total

Movement in the allowance for doubtful debts

Balance at the beginning of the year

Impaired losses recognised on receivables

Amounts written off as uncollectable

Balance at the end of the year

14,607

13,468

873

385

682

330

15,865

14,480

269

551

(269)

551

346

269

(346)

269

-
-
-

-

-
-
-
-

-
-
-

-   

-
-
-
-   

In determining the recoverability of a trade receivable, the Consolidated Entity considers any change in the credit quality of the trade 
receivable from the date credit was initially granted up to the reporting date.  The concentration of credit risk is limited due to the 
customer base being large and unrelated.  Accordingly, the directors believe that there is no further credit provision required in excess 
of the allowance for doubtful debts.

56

Servcorp Annual Report 

 
 
                  
 
Notes to the financial statements

for the financial year ended 30 June 2008

11

Other assets

Current

Prepayments

Other

12

Other financial assets

Current

At fair value through profit or loss

Investment in fixed rate bonds - held for trading

Investment in reset preference securities - 
held for trading

Forward foreign currency exchange contracts

Non-current

Investments carried at cost

Shares in controlled entities

Investment - Equity loans to controlled entities (i)

At amortised cost

Lease deposits

Other

Notes:
(i)     These loans rank equally with shareholders.

Consolidated

The Company

2008
$’000

2007
$’000

2008
$’000

2007
$’000

33

14

47

-

-

528

528

32

-

32

-

-

-

-

4,553

1,376

5,929

4,053

1,967

6,020

1,020

8,246

-

9,266

-

-

528

528

-

-

-

-

19,076

10,411

19,076

21,481

21,474

56

21,530

19,765

55

19,820

-

-

-

-

29,487

40,557

Servcorp Annual Report      57

 
 
Notes to the financial statements

for the financial year ended 30 June 2008

13 

Property, plant and equipment

Consolidated

Land and
buildings
at cost

$’000

Leasehold
improve-
ments
owned
at cost
$’000

Leasehold
improve-
ments
leased
at cost
$’000

Office
furniture
& fittings
owned
at cost
$’000

Office
furniture
& fittings
leased
at cost
$’000

Office
equip-
ment
owned
at cost
$’000

Office
equip-
ment
leased
at cost
$’000

Total

Motor
vehicles
owned
at cost

$’000

$’000

Gross carrying 
amounts

Balance at 
30 June 2007

Additions

Disposals

Transfers

Net foreign 
currency 
differences on 
translation of 
self-sustaining 
operations

Balance at 
30 June 2008

Accumulated 
depreciation

Balance at 
30 June 2007

Depreciation 
expense

Disposals

Transfers

Net foreign 
currency 
differences on 
translation of 
self-sustaining 
operations

Balance at 
30 June 2008

Net book value

Balance at 
30 June 2008

Balance at 
30 June 2007

725

39,534

5,428

10,273

1,128

17,280

673

200

75,241

4,338

-

-

14,378

(2,019)

-

-

(1,368)

-

1,565

(849)

53

-

(471)

(43)

3,070

(1,983)

(10)

-

(255)

-

480

(59)

-

23,831

(7,004)

-

20

(392)

51

(271)

4

(409)

8

(2)

(991)

5,083

51,501

4,111

10,771

618

17,948

426

619

91,077

21

45

-

-

1

67

20,289

5,296

4,390

1,092

11,503

673

89

43,353

4,981

88

(1,655)

(1,368)

-

-

1,239

(697)

46

34

(471)

(43)

2,925

(1,843)

(3)

-

(255)

-

43

(27)

-

9,355

(6,316)

-

(373)

48

(132)

2

(384)

8

-

(830)

23,242

4,064

4,846

614

12,198

426

105

45,562

5,016

28,259

47

5,925

704

19,245

132

5,883

4

36

5,750

5,777

-

-

514

45,515

111

31,888

Aggregate  depreciation  expense  allocated  during  the  year  is  recognised  as  an  expense  and  disclosed  in  Note  2  to  the  financial 
statements.

58

Servcorp Annual Report 

 
Notes to the financial statements

for the financial year ended 30 June 2008

14

Goodwill

Gross carrying amount and net book value

Balance at the beginning of the financial year

Additions (i)

Balance at the end of the financial year

Consolidated

The Company

2008
$’000

2007
$’000

2008
$’000

2007
$’000

15,962

-

15,962

15,440

522

15,962

-

-

-

-

-

-

Notes:
(i)  

On  20  July  2006,  Servcorp  WA  Pty  Ltd  acquired  the  business  trading  as  Level  18,  Central  Park,  Perth,  Western  Australia. 
Goodwill on acquisition was $522,000. Refer to Note 29 for further details.

At each reporting date, the Consolidated Entity assessed the recoverable amount of goodwill, and determined that goodwill was not  
impaired.

Allocation of goodwill to cash generating units
There are thirteen geographical groups of cash generating units as follows: 
Japan, Australia, New Zealand, China, Hong Kong, Malaysia, Singapore, Thailand, Belgium, United Arab Emirates, Bahrain, Qatar and 
France.

Goodwill was allocated to the regions in which goodwill arose.

The carrying amount of goodwill relating to cash generating units as at 30 June 2008 were as follows:

Japan

France

Australia

New Zealand

Singapore

Thailand

China

Consolidated

2008
$’000

9,161

2,187

2,636

785

706

326

161

2007
$’000

9,161

2,187

2,636

785

706

326

161

15,962

15,962

The recoverable amount of goodwill relating to each cash generating unit was determined based on value-in-use calculations, which 
uses cash flow projections based on financial forecasts approved by management, covering a five year period and terminal value.  
No growth factors were applied beyond year five of the forecast period. The discount rate applied was 12.55% p.a. (2007: 13.19% 
p.a.).

Management  have  applied  assumptions  to  the  future  forecast  cash  flows  based  on  historic  performance  and  historic  growth. 
The  assumptions  did  not  include  any  acquisitions  or  capital  expansions,  but  do  include  amounts  relating  to  sustaining  capital 
expenditure.

Servcorp Annual Report      59

 
 
 
 
 
 
 
 
 
Notes to the financial statements

for the financial year ended 30 June 2008

Consolidated

The Company

Note

2008
$’000

2007
$’000

2008
$’000

2007
$’000

15

Trade and other payables

Current

At amortised cost

Trade creditors

Deferred income

Deferred lease incentive 

Other creditors and accruals

Amounts payable to controlled entities (i)

28

Non-current

At amortised cost

Deferred lease incentive

5,203

12,409

1,932

7,108

-

26,652

5,252

11,113

1,168

4,451

-

21,984

29

-

-

130

2,367

2,526

82

-

-

-

5,945

6,027

7,682

7,682

5,212

5,212

-

-

-

-

Notes:
(i) 

The unsecured loans from controlled entities bear interest at a floating rate. The weighted average rate for the year ended 30 
June 2008 on outstanding unsecured loan balances was 12.45% (2007: 11.74%).

16 

Other financial liabilities

Current

At amortised cost

Bank overdraft (i)

Bank loans - secured (ii)

Security deposits

Non-current

At amortised cost

Bank Loans - secured (ii)

-

90

17,599

17,689

943

344

15,090

16,377

177

177

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Notes:
(i) 

Interest at a rate of 5.67%  and 2.18% is applicable to the year ended 30 June 2007 for the Renminbi and Yen overdraft 
respectively.

(ii) 

The bank loan is denominated in JPY and is secured by a mortgage over property, the current market value of which exceeds 
the value of the bank loan. The interest rate on the loan is 2.17% (2007: 1.95%).

60

Servcorp Annual Report 

 
 
Notes to the financial statements

for the financial year ended 30 June 2008

17

Financing arrangements

The Consolidated Entity and the Company have access to the 
following lines of credit:

Total facilities available:

Bank guarantees (i)

Bank overdrafts (iii)

Bill acceptance / payroll / other facilities (ii)

Facilities utilised at balance sheet date:

Bank guarantees (i)

Bank overdrafts and credit cards (iii)

Facilities not utilised at balance sheet date:

Bank guarantees (i)

Bank overdrafts (iii)

Bill acceptance / payroll / other facilities (ii)

Consolidated

The Company

2008
$’000

2007
$’000

2008
$’000

2007
$’000

12,828

1,443

2,746

17,017

12,497

267

12,764

330

1,177

2,746

4,253

10,760

7,763

2,648

21,171

9,808

1,316

11,124

952

6,447

2,648

10,047

12,828

1,000

2,746

16,574

12,498

-

12,498

330

1,000

2,746

4,076

10,760

1,030

2,648

14,438

9,808

30

9,838

952

1,000

2,648

4,600

The Consolidated Entity has access to financing facilities at reporting date as indicated above.  The Consolidated Entity expects to 
meet its other obligations from operating cash flows and proceeds.

Notes:
(i) 

(ii) 

(iii) 

Bank guarantees have been issued to secure rental bonds over premises. The guarantees are secured by a cross guarantee 
and indemnity between Servcorp Limited and its Australian and New Zealand controlled entities. 

A guarantee has also been established to secure an overdraft limit in the form of a term deposit.

Bill acceptance, payroll and other facilities have been established to facilitate the encashment of cheques, to accommodate 
direct entry payroll and direct entry supplier payments.

Bank overdraft limits have been established to fund working capital as required. All bank overdraft facilities are unsecured and 
payable at call, including credit card facility utilised.

Servcorp Annual Report      61

 
 
 
 
Notes to the financial statements

for the financial year ended 30 June 2008

18

Provisions

Current

Employee benefits (i)

Other

Non-current

Employee benefits

Other

Consolidated 

The Company

2008
$’000

2007
$’000

2008
$’000

2007
$’000

5,628

155

5,783

272

278

550

Consolidated

Make
good
costs
$’000

-

-

-

-

-

-

186

-

186

-

-

-

2,908

130

3,038

286

-

286

Other

$’000

130

25

155

-

278

278

Current

Balance at the beginning of the financial year

Increase resulting from the re-measurement of the estimated 
future sacrifice or the settlement of the provision without cost 
to the entity

Balance at the end of the financial year

Non-current

Balance at the beginning of the financial year

Provision for contribution

Balance at the end of the financial year

-

-

-

-

-

-

Notes:
(i) 

The current provision for employee benefits includes $2,482,000 (Company: Nil) of annual leave and vested long service leave 
entitlements accrued but not expected to be taken within 12 months (2007: $1,607,000 and Nil for the Consolidated Entity 
and the Company respectively).

62

Servcorp Annual Report 

 
Notes to the financial statements

for the financial year ended 30 June 2008

19

Issued capital 

Fully paid ordinary shares 80,467,310

(2007: 80,428,310)

Consolidated

The Company

2008
$’000

2007
$’000

2008
$’000

2007
$’000

80,948

80,754

80,948

80,754

Movements in issued capital

Balance at the beginning of the financial year 

39,000 shares issued (2007:Nil)

Nil (2007: 30,000) from the exercise of options under the 
Share Option Schemes

Transfer from equity-settled employee benefits reserve

80,754

178

-
16

80,694

-

60

-

80,754

178

-
16

80,694

-

60

-

Balance at the end of the financial year

80,948

80,754

80,948

80,754

Changes to the then Corporations Law abolished the authorised capital and par value concept in relation to share capital from 1 July 
1998. Therefore, the Company does not have a limited amount of authorised capital and issued shares do not have a par value.

Options
Ordinary shares were issued pursuant to the exercise of options as follows:
Nil shares were issued in the current year (2007: 30,000). Further details of the Executive and Employee Share Option Schemes are 
detailed in Note 23 to the financial statements.

Terms and conditions
Holders  of  ordinary  shares  are  entitled  to  receive  dividends  as  declared  from  time  to  time  and  are  entitled  to  vote  at  members’ 
meetings. Fully paid ordinary shares carry one vote per share.

In  the  event  of  winding  up  of  the  Company,  holders  of  ordinary  shares  are  entitled  to  any  excess  after  payment  of  all  debts  and 
liabilities of the Company and costs of winding up.

Servcorp Annual Report      63

 
 
 
 
 
 
 
Notes to the financial statements

for the financial year ended 30 June 2008

Consolidated

The Company

Note

2008
$’000

2007
$’000

2008
$’000

2007
$’000

20

Reserves

Employee equity-settled benefits reserve

Foreign currency translation reserve

Movements during the financial year

Foreign currency translation reserve

29

(14,973)

(14,944)

16

(13,123)

(13,107)

Balance at the beginning of the financial year

(13,123)

(8,317)

29

-

29

-

-

-

-

16

-

16

-

-

-

-

16

-

-

16

922

(2,772)

(14,973)

(3,890)

(916)

(13,123)

16

(16)

29

29

16

-

-

16

16

(16)

29

29

Deferred exchange differences arising from monetary 
items considered part of the investment in self-
sustaining foreign operations

Translation of foreign operations 

Balance at the end of the financial year

The foreign currency translation reserve records 
the foreign currency movements arising from 
the translation of foreign operations and the 
translation of monetary items forming part of the net 
investment in foreign operations.

Employee equity-settled benefits reserve

Balance at the beginning of the financial year

Transfer to share capital

Share based payment

Balance at the end of the financial year

21

Retained earnings

Retained earnings at the beginning of the financial year

Net profit for the period

Dividends paid

7

Retained earnings at the end of the financial year

43,505

33,834

77,339

(15,691)

61,648

34,868

26,332

61,200

(17,695)

43,505

10,406

17,382

27,788

(15,691)

12,097

16,381

11,720

28,101

(17,695)

10,406

64

Servcorp Annual Report 

 
Notes to the financial statements

for the financial year ended 30 June 2008

22 

Financial instruments

Servcorp’s Audit and Risk Committee oversees the establishment of the capital and financial risk management system which identifies, 
evaluates, classifies, monitors, qualifies and reports significant risks to the Servcorp Board.  All controlled entities in the Servcorp 
Consolidated Entity apply this risk management system to manage their own risks. 

(a) 

Financial risk management objectives
The financial risks that result from Servcorp’s activities are credit risk and market risk (interest rate risk and foreign exchange risk). 

The  Consolidated  Entity’s  corporate  treasury  function  provides  services  to  the  business,  co-ordinates  access  to  domestic  and 
international financial markets, and manages the financial risks relating to the operations of the Consolidated Entity.

The Consolidated Entity does not enter into or trade financial instruments, for speculative purposes. The use of financial derivatives 
is governed by the Consolidated Entity’s policies approved by the Board of directors.

The Consolidated Entity’s corporate treasury function reports to the Audit and Risk Committee, an independent body that monitors 
risks and policies implemented to mitigate risk exposures.

(b) 

Capital management
Servcorp’s objective when managing capital is to ensure that entities within the Consolidated Entity will be able to continue as a going 
concern while maximising the return to stakeholders.

The  Consolidated  Entity’s  overall  strategy  remains  unchanged  from  2007.    The  capital  structure  of  Servcorp  consists  of  equity 
attributable to equity holders of the parent, company issued capital, reserves and retained earnings as disclosed in Notes 19, 20 and 
21 respectively.

Servcorp operates globally, primarily through subsidiary companies established in the markets in which Servcorp operates.  Operating 
cash flows are used to maintain and expand Servcorp, as well as to make routine outflows of tax and dividend payments.

(c) 

Market risk
Servcorp’s activities expose it primarily to the financial risks of changes in foreign currency exchange rates.  The Consolidated Entity 
enters into forward foreign currency exchange contracts to economically hedge anticipated transactions.

(i)   Foreign exchange risk

    Servcorp operates internationally and is exposed to foreign exchange risk arising from various currency exposures  
    Servcorp’s foreign exchange risk arises primarily from:

 - 
 - 

 - 
 - 

borrowings denominated in Japanese JPY;
firm commitments of receipts and payments settled in foreign currencies or with prices dependent on foreign  
currencies;
investments in foreign operations; and
loans and trading accounts to foreign operations.

Foreign currency assets and liabilities

    Servcorp manages its foreign exchange risk for its assets and liabilities denominated in foreign currency by borrowing  
    in the same functional currency of its investment to form a natural economic hedge.

    For accounting purposes, net foreign operations are re-valued at the end of each reporting period with the fair value  
    movement reflected in as a movement in the foreign currency translation reserve.  Borrowings and forward exchange  
    contracts not forming part of the net investment in foreign operations are re-valued at the end of each reporting period   
    with the fair value movement reflected in the Income statement as exchange gains or losses.

Servcorp Annual Report      65

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements

for the financial year ended 30 June 2008

22 

Financial instruments (continued)

(c)        Market risk (continued)

(i)  Foreign exchange risk (continued)
    Foreign currency sensitivity analysis

  The following table summarises the material sensitivity of financial instruments held at balance date to movements  
  in the exchange rate of the Australian dollar to foreign exchange rates, with all other variables held constant.  The  
  sensitivity is based on reasonably possible changes, over a financial year, using the observed range of actual historical    
  rates for the preceding 5 year period.

Impact on profit

Impact on equity

Consolidated

The Company

Consolidated

The Company

2008
$’000

2007
$’000

2008
$’000

2007
$’000

2008
$’000

2007
$’000

2008
$’000

2007
$’000

699

(795)

(300)

366

(331)

360

(263)

291

519

(547)

(683)

781

(111)

120

(116)

128

26

(2)

(191)

14

(36)

2

(33)

2

79

(93)

-

-

-

-

-

-

(66)

66

(782)

782

82

(82)

-

-

(332)

332

(986)

986

(222)

222

(41)

41

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Pre-tax gain/(loss)

AUD/USD(i) +8%

AUD/USD(i) -8%

AUD/JPY +7%

AUD/JPY -7%

AUD/EUR +4%

AUD/EUR -4%

AUD/RMB +5%

AUD/RMB -5%

  Notes:
  (i) 

Servcorp is exposed to Dirhams (Dubai), Dinars (Bahrain) and Rials (Qatar).  These currencies are pegged to  
the USD.

66

Servcorp Annual Report 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements

for the financial year ended 30 June 2008

22 

Financial instruments (continued)

(c)        Market risk (continued)

(i)  Foreign exchange risk (continued)

   The following table sets out the details of forward foreign currency exchange contracts in place as at 30 June 2008.

Average 
exchange rate

2008

2007

Foreign 
currency

Contract 
value

Fair 
value

2008
JPY
million

2007
JPY
million

2008
$’000

2007
$’000

2008
$’000

2007
$’000

86.50

-

500

-

5,780

-

528

-

Outstanding contracts

Consolidated

Sell Japanese JPY 
Not later than one year

(ii) Interest rate risk

   Interest rate risk is the risk that the Consolidated Entity’s financial position will be adversely affected by movements in   

      interest rates that will increase the cost of floating rate debt. Interest rate risk on cash or short term deposits is not  
      considered to be a material risk due to the short term nature of these financial instruments. Risk is managed by  
      maintaining an appropriate mix between fixed and floating rate for secured and unsecured debt.

   The Consolidated Entity and the Company’s exposure to interest rate risk, categorised by the earlier of contractual maturity 

      dates is set out in the liquidity risk table in Note 22 (c) (iii).

   The following table summarises the sensitivity of the financial instruments held at balance date, following a movement to 
   interest rates, with all other variables held constant. The sensitivity is based on reasonably possible changes over a  
   financial year, using the observed range of actual historical rates. 

Pre tax gain/(loss)

AUD Deposits

125 basis point increase

125 basis point decrease

Other Deposits

250 basis point increase

250 basis point decrease

Impact on profit

Consolidated

The Company

2008
$’000

2007
$’000

2008
$’000

2007
$’000

486

(480)

343

(162)

423

(417)

425

(401)

-
-

-
-

-

-

-

-

          (iii)  Liquidity risk

   Ultimate responsibility for liquidity risk management rests with the Board of directors, who have built an appropriate  
   liquidity risk management  framework for the management of the Consolidated Entity’s short, medium and long- 
   term funding. The Consolidated Entity manages liquidity risk by maintaining adequate reserves, banking facilities and    
   borrowing facilities. The Consolidated Entity continually monitors forecast and actual cash flows and matches maturity    
   profiles of financial assets and liabilities. 

Servcorp Annual Report      67

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements

for the financial year ended 30 June 2008

22 

Financial instruments (continued)

(c)       Market risk (continued)

(iii) Liquidity risk (continued)
The following tables detail the Consolidated Entity and the Company’s expected maturity for its financial assets. The tables below                 
have been drawn up based on the undiscounted contractual maturities of the financial assets including interest that will be earned.

Less than 
1 month

1 to 3 
months

3 months
to 1 year

1 to 5 
years

5+  
years

Total

$’000

$’000

$’000

$’000

$’000

$’000

Weighted  
average 
effective 
interest rate
%

Consolidated

2008

Non-interest bearing

Cash and cash equivalents

Receivables

Lease deposits

Forward foreign currency 
exchange contracts

Interest bearing

Cash and cash equivalents (i)

2007

Non-interest bearing

Cash and cash equivalents

Receivables

Lease deposits

24,374

17,541

-

-

-

-

-

-

-

-

-

-

861

4,204

14,336

2,154

-

5,780

24,374

17,541

21,555

5,780

-

-

-

-

49,935

6.06

-

-

-

-

24,102

66,017

22,748

23,609

3,085

13,069

14,336

2,154

119,185

17,905

15,462

-

-

-

-

-

-

-

-

-

1,618

5,025

11,560

1,962

17,905

15,462

20,165

Interest bearing

Cash and cash equivalents (i)

23,259

Investments (i)

The Company

2008

Non-interest bearing

Cash and cash equivalents

Receivables

Investments

Forward foreign currency 
exchange contracts

Interest bearing

Receivables (iii)

2007

Non-interest bearing

Cash and cash equivalents

Receivables 

Investments

Interest bearing

Receivables (iii)

-

56,626

60

53,681

10,411

-

-

64,152

13

37,367

21,481

-

58,861

68

Servcorp Annual Report 

11,796

8,898

22,312

3,604

1,025

9,654

-

-

-

-

38,659

9,923

11,560

1,962

102,114

-

-

-

-

-

-

-

-

-

-

-

-

-

-

5,780

-

-

-

-

-

5,780

13,483

13,483

-

-

-

-

-

-

-

-

21,380

21,380

-

-

-

-

-

-

-

-

-

-

-

60

53,681

10,411

5,780

13,483

83,415

13

37,367

21,481

21,380

80,241

-

-

-

5.31

6.92

-

-

-

-

12.45

-

-

-

7.70

 
 
 
Notes to the financial statements

for the financial year ended 30 June 2008

22 

Financial instruments (continued)

(c)       Market risk (continued)

(iii) Liquidity risk (continued)
The following tables detail the Consolidated Entity and the Company’s remaining contractual maturity for its non-derivative financial 
liabilities. The tables are based on the earliest date on which undiscounted cash flows of financial liabilities is expected to be paid. 
The table includes both principal and interest cash flows.

Less than 
1 month

1 to 3 
months

3 months
to 1 year

1 to 5 
years

5+   
years

Total

$’000

$’000

$’000

$’000

$’000

$’000

Weighted 
average 
effective
interest rate
%

Consolidated

2008

Non-interest bearing

Payables

Security deposits (ii)

Forward foreign currency 
exchange contracts

Interest bearing

Bank overdrafts and loans (iii)

2007

Non-interest bearing

Payables

Security deposits (ii)

Interest bearing

Bank overdrafts and loans (iii)

The Company

2008

Non-interest bearing

Payables

Forward foreign currency 
exchange contracts

2007

Non-interest bearing

Payables

5

-

-

24

29

5

-

25

30

2,525

-

2,525

6,026

6,026

12,797

-

-

1

-

18,147

4,905

73

12,798

23,125

9,172

-

-

15,692

471

9,643

569

16,261

-

-

-

-

-

-

4,905

4,905

-

-

-

-

-

285

285

-

-

362

362

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

12,802

18,147

4,905

383

36,237

9,177

15,692

1,427

26,296

2,525

4,905

7,430

6,026

6,026

-

-

-

2.17

-

-

3.38

-

-

-

Notes:
(i) 

Fixed interest rate instruments.

(ii) 

The undiscounted security deposits reflect average contractual terms of between 3 months to one year.

(iii) 

Variable interest rate instruments.

Servcorp Annual Report      69

 
 
 
 
 
 
Notes to the financial statements

for the financial year ended 30 June 2008

22 

Financial instruments (continued)

(d)  

Credit risk
The maximum credit risk on financial assets, excluding investments, of the Consolidated Entity which have been recognised on the
Balance sheet, is the carrying amount, net of any allowances for losses.

Credit risk refers to the risk that the counterparty will default on its contractual obligations resulting in financial loss to the Consolidated 
Entity and the Company. The Group has adopted a policy of only dealing with creditworthy counterparties and obtaining sufficient 
collateral where appropriate, as a means of mitigating the risk of financial loss from defaults.

Trade receivables consist of a large number of customers, spread across diverse industries and geographical areas. Ongoing credit
evaluation is performed on the financial condition of accounts receivable. The Group does not have any significant credit risk exposure 
to any single counterparty or any group of any counterparties having similar characteristics. Details of credit enhancements in the 
form of serviced office security deposits retained from customers are further disclosed in Note 16.

(e) 

Fair value of financial instruments
The  directors  consider  that  the  carrying  amount  of  financial  assets  and  financial  liabilities  recorded  in  the  financial  statements 
approximate their fair values.

The fair values of financial assets and financial liabilities are determined as follows:

- 

- 

- 

the fair value of financial assets and financial liabilities traded on active liquid markets with standard terms and conditions are 
determined with reference to quoted market prices;

the fair value of other financial assets and financial liabilities are determined in accordance with generally accepted pricing 
models based on discounted cash flow analysis; and

the fair value of derivative instruments, included in hedged assets and liabilities, are calculated using quoted prices. Where 
such prices are not available, use is made of discounted cash flow analysis using the applicable yield curve for the duration of 
the instruments.

(f) 

I-City Malaysia - Incorporated JV
Under the joint venture agreement, a subsidiary has a ‘call option’ giving it the right but not the obligation to require the minority 
holder to sell to it all of its subscription capital for the exercise price (as defined) and the minority holder has a ‘put option’ giving it 
the right but not the obligation to sell to a subsidiary its subscription capital for the exercise price. 

The  exercise  price  cannot  be  less  than  $1  and  is  calculated  as  USD350,000  less  the  aggregate  amount  of  dividends  paid  by  the 
subsidiary to the minority holder prior to the commencement of the option exercise period. The option exercise period is defined as 
being between the period 1 July 2012 to 31 December 2012, provided USD350,000 in dividends has not been paid to the minority 
holder prior to the commencement of the option period (as the option ceases to exist once dividends to this value have been paid).

Further,  a  subsidiary  has  provided  a  bank  guarantee  to  the  minority  holder  with  a  face  value  of  USD350,000  as  security  for  the 
exercising of the put option noted above.

The consolidated entity has guaranteed the subscription capital paid by the minority shareholder and therefore has recorded a liability 
of AUD278,000 as at 30 June 2008 in relation to the put option and guarantee. As such, no separate fair value has been attributed to 
the put option.

As the venture commenced in August 2007 and is an investment in a private company which is a start-up in nature, the fair value of 
the call option cannot be reliably measured as at 30 June 2008.

70

Servcorp Annual Report 

 
 
 
 
 
 
 
 
 
  
Notes to the financial statements

for the financial year ended 30 June 2008

23 

Employee benefits

Defined contribution fund
Controlled  entities  in  the  Consolidated  Entity  contribute  to  a  superannuation  fund  established  for  the  benefit  of  employees.  The 
Servcorp  Superannuation  Fund  provides  benefits  which  reflect  accumulated  contributions  and  plan  earnings.  Contributions  by  the 
Company’s controlled entities are based on a percentage of salaries. The Company’s controlled entities are legally obliged to contribute 
to the fund, unless an employee nominates a fund of their choice, or until the employee ceases to be employed by the Consolidated 
Entity.

The directors, based on the advice of the trustees of the fund, are not aware of any changes in circumstances since the date of the 
most recent financial statements of the fund which would have a material impact on the overall financial position of the fund.

Details of contributions to funds during the year and contributions payable as at 30 June 2008 are as follows:

Employer contributions to the fund

Employer contributions to other funds

Employer contributions payable to other funds

Options granted to employees

Share option schemes

Balance at the beginning of the financial year

Exercised during the financial year

Granted during the financial year

Balance at the end of the financial year

Consolidated

The Company

2008
$’000

1,209

361

-

2007
$’000

1,222

184

10

2008
$’000

  2007
  $’000

-

21

-

-

20

-

The Company

2008
No.

2007
No.

-

-

30,000

(30,000)

160,000

160,000

-

-

The Consolidated Entity has an ownership based remuneration scheme for key management personnel (including directors) of the 
Company.

Each key management personnel’s share option converts into one ordinary share of Servcorp Limited when exercised.  No amounts 
are paid or payable by the recipient of the option.  The options carry neither rights to dividends or voting rights.  Options may be 
exercised at any time from the date of vesting to the date of expiry.

Executive share options issued by Servcorp Limited

Balance at 
1/7/07 
No.

Granted

Exercised

No.

No.

Balance at 
30/6/08
No.

Vested and 
exercisable
No.

Net 
vested 
No.

T Wallace

O Vlietstra

S Martin

W Wu

S McArthur

-

-

-

-

-

-

30,000

40,000

40,000

30,000

20,000

160,000

-

-

-

-

-

-

30,000

40,000

40,000

30,000

20,000

160,000

-

-

-

-

-

-

-

-

-

-

-

-

Servcorp Annual Report      71

 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements

for the financial year ended 30 June 2008

23 

Employee benefits (continued)

Options granted to employees (continued) 

Granted during the financial year 
160,000 options were issued under the Executive Share Option Scheme on 22 February 2008 with an exercise price of $4.60 
and an expiry date of 22 February 2013. No amount was payable by the recipient on receipt of the options.  The options can 
be exercised any time after the expiration of two years from the issue of the options and prior to the expiry of the options. 
The options expire on the earlier of five years from the date of issue or the date which the option holder ceases to be a director 
or employee of the Company or any of its controlled entities.

Options issued under Executive and Employee Share Option Schemes carry no rights to dividends and have no voting rights. 

Exercised during the financial year

No. of
options
exercised

2008

-

-

2007

30,000

30,000

Grant
date

Exercise
 date

Expiry
date

Exercise
price

No. of
shares
issued 

Fair value 
at grant 
date

Fair value
of shares
at exercise
date

-

-

-

-

-

-

-

-

-

-

21/5/2004

3/7/2006

21/5/2009

$2.00

30,000

30,000

$60,000

$60,000

$172,000

$172,000

Lapsed during the financial year
Nil (2007: Nil) options expired under the Executive and Employee Share Option Schemes during the financial year ended 30 June 
2008.

Balance at the end of the financial year

Grant date

Expiry date

Vested  Exercise price

Number of options outstanding

21 May 2004

21 May 2009

22 February 2008 

22 February 2013

Yes

No

$2.00

$4.60

2008

2007

2006

-

160,000

160,000

-
-
-

30,000
-
30,000

The fair value of the services received is measured by the fair value of the equity instruments granted.

The fair value of the share options granted during the financial year was $1.04 (2007: Nil). Options were valued using the Binomial 
Tree  option  pricing  model.  Where  relevant,  the  expected  life  used  in  the  model  has  been  adjusted  based  on  management’s  best 
estimate for the effects of non-transferability, exercise restrictions and behavioural considerations.  Expected volatility is based on the 
historical market price of the Company’s shares.

72

Servcorp Annual Report 

 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements

for the financial year ended 30 June 2008

23 

Employee benefits (continued)

Options granted to employees (continued) 

Inputs into the model

Award Type

Expiry date

Share price at grant date

Exercise price

Expected life

Volatility

Risk free interest rate

Dividend yield

Options

22 February 2013

$4.60

$4.60

3.5 years

25%

6.66%

2.6%

The options will vest in the proportions detailed in 
the following table:

EPS

performance

2008

<10%

>10% to <15%

>15%

Percentage of

options that

will vest

0%

50% to 100%

determined on

pro-rata basis

100%

Issue of shares
An issue of 39,000 shares was made to seven general and senior managers in settlement of their short term incentive  
remuneration subsequent to the 2007 year end.  The shares were allotted on 20 July 2007.

Consolidated

The Company

2008
$’000

2007
$’000

2008
$’000

2007
$’000

24

Commitments for expenditure

Capital expenditure commitments - property, plant 
and equipment

Contracted but not provided for and payable:

Not later than one year

Later than one year but not later than five years

Later than five years

Non-cancellable operating lease commitments

Future operating lease rentals not provided for in the 
financial statements and payable:

Not later than one year

Later than one year but not later than five years

Later than five years

6,326

7,355

-

-

-

-

6,326

7,355

56,118

117,330

50,497

223,945

62,999

114,877

40,315

218,191

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

The  Consolidated  Entity  leases  property  under  operating  leases  expiring  from  one  to  twelve  years.  Liabilities  in  respect  of  lease 
incentives are disclosed in Note 15 to the financial statements. 

Operating leases
Leasing arrangements
Operating leases have been entered into to operate serviced office floors. The average lease term is seven years with market review 
clauses and options to renew. The Consolidated Entity does not have an option to purchase the leased asset at the expiry of the lease 
period.

Servcorp Annual Report      73

 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements

for the financial year ended 30 June 2008

25 

Subsidiaries

Name of entity

Country of incorporation 

Ownership interest

2008
%

2007
%

Parent entity

Servcorp Limited (iii)

Controlled entities

Servcorp Australian Holdings Pty Ltd

Servcorp Offshore Holdings Pty Ltd (ii)

Servcorp Exchange Square Pty Ltd 

Servcorp (Miller Street) Pty Ltd

Servcorp (North Ryde) Pty Ltd

Servcorp Smart Office Pty Ltd

Servcorp Smart Homes Pty Ltd

Servcorp Business Service (Beijing) Pty Ltd

Servcorp Virtual Pty Ltd

Servcorp Holdings Pty Ltd (ii)

Servcorp Administration Pty Ltd

Servcorp Adelaide Pty Ltd

Servcorp Bridge Street Pty Ltd

Servcorp Brisbane Pty Ltd

Servcorp Castlereagh Street Pty Ltd

Servcorp Chifley 25 Pty Ltd

Servcorp Chifley 29 Pty Ltd

Servcorp Communications Pty Ltd

Servcorp IT Pty Ltd

Servcorp Melbourne Virtual Pty Ltd

Servcorp MLC Centre Pty Ltd

Servcorp Melbourne 27 Pty Ltd

Servcorp Sydney Virtual Pty Ltd

Servcorp William Street Pty Ltd

Servcorp Melbourne 50 Pty Ltd 

Servcorp Perth Pty Ltd

Servcorp Brisbane Riverside Pty Ltd

Servcorp Market Street Pty Ltd 

Office Squared Pty Ltd 

Servcorp WA Pty Ltd 

Servcorp Melbourne 36 Pty Ltd (iv)

Servcorp Sydney 56 Pty Ltd

Servcorp Norwest Pty Ltd

Servcorp Level 12 Pty Ltd

Servcorp Western Australia Pty Ltd

Office Squared (Nexus) Pty Ltd

Servcorp SA 30 Pty Ltd

Servcorp Gold Coast Pty Ltd

Beechreef (New Zealand) Limited

Servcorp New Zealand Limited

Company Headquarters Limited

Servcorp Wellington Limited

Servcorp Serviced Offices Pte Ltd

Servcorp Battery Road Pte Ltd

Servcorp Marina Pte Ltd

74

Servcorp Annual Report 

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

New Zealand

New Zealand

New Zealand

New Zealand

Singapore

Singapore

Singapore

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

-

-
-
-
-
-
-
100

100

100

100

100

100

100

Notes to the financial statements

for the financial year ended 30 June 2008

25 

Subsidiaries (continued)

Name of entity

Country of incorporation 

Ownership interest

2008
%

2007
%

Controlled entities (continued)

Servcorp Franchising Pte Ltd

Servcorp Singapore Holdings Pte Ltd

Office Squared Pte Ltd

Servcorp Hottdesk Singapore Pte Ltd

Servcorp Hong Kong Limited

Servcorp Communications Limited

Servcorp Business Services (Shanghai) Co. Ltd

Servcorp Business Service (Beijing) Co. Ltd

Servcorp Business Service (Chengdu) Co. Ltd

Servcorp Business Service (Sihui) Co. Ltd 

Amalthea Nominees (Malaysia) Sdn Bhd

Office Squared Malaysia Sdn Bhd

I-Office2 Sdn Bhd

Servcorp Thai Holdings Limited

Servcorp Company Limited

Headquarters Co. Limited

Servcorp Japan KK

Servcorp Tokyo KK

Servcorp Nippon International KK

Management International KK

Servcorp Ginza KK

Servcorp Shinagawa KK

Servcorp Nagoya KK

Servcorp Aichi KK

Servcorp Paris SARL

Servcorp Brussels SPRL

Servcorp LLC (i)

Servcorp UK Limited

Servcorp BFH WLL 

Servcorp Qatar LLC (i)

Singapore

Singapore

Singapore

Singapore

Hong Kong

Hong Kong

China

China

China

China

Malaysia

Malaysia

Malaysia

Thailand

Thailand

Thailand

Japan

Japan

Japan

Japan

Japan

Japan

Japan

Japan

France

Belgium

UAE

United Kingdom

Bahrain

Qatar

100

100

100

100

100

100

100

100

100

100

100

100

65

100

100

100

100

100

100

100

100

100

100

100

100

100

49

100

100

49

100

100

100

100

100

100

100

100

100

-

100

-

-

100

100

100

100

100

100

100

100

100

100

-

100

100

49

100

100

-

Notes:
(i) 

A Company in the Consolidated Entity exercises control over both Servcorp LLC and Servcorp Qatar LLC despite owning 49% 
of the issued capital. Arrangements are in place that entitle the Company or its controlled entities to all the benefits and risks 
of ownership notwithstanding that the majority shareholding may be vested in another party.

(ii) 

Servcorp Holdings Pty Ltd and Servcorp Offshore Holdings Pty Ltd have each entered into a deed of guarantee and indemnity 
with Servcorp Limited in relation to loans owing from their respective subsidiaries. Servcorp Holdings Pty Ltd and Servcorp 
Offshore Holdings Pty Ltd have each entered into a deed of cross guarantee.

(iii) 

Servcorp Limited is the head entity within the tax consolidated group.

(iv) 

Servcorp Parramatta Pty Ltd changed its name to Servcorp Melbourne 36 Pty Ltd on 11 April 2008.

Servcorp Annual Report      75

Notes to the financial statements

for the financial year ended 30 June 2008

26 

Acquisition / disposal of controlled entities

The following controlled entities were acquired or disposed of during the financial year. The operating results of each entity have been 
included in the consolidated operating profit from the date of the acquisition and up to the date of disposal:

Consideration

$’000

The Consolidated
Entity’s interest
%

Acquisitions
2008

Office Squared Malaysia Sdn Bhd
The entity was formed on 27 July 2007

Servcorp Sydney 56 Pty Ltd
The entity was formed on 3 August 2007

Servcorp Norwest Pty Ltd
The entity was formed on 27 August 2007

Servcorp Aichi KK
The entity was formed on 4 September 2007

I-Office2 Sdn Bhd
The entity was acquired on 5 September 2007

Servcorp Level 12 Pty Ltd
The entity was formed on 7 November 2007

Servcorp Western Australia Pty Ltd
The entity was formed on 23 November 2007

Office Squared (Nexus) Pty Ltd
The entity was formed on 6 December 2007

Servcorp Qatar LLC
The entity was formed 30 January 2008

Servcorp SA 30 Pty Ltd
The entity was formed on 10 April 2008

Servcorp Gold Coast Pty Ltd
The entity was formed on 14 April 2008

Servcorp Business Service (Sihui) Co. Ltd
The entity was formed on 15 April 2008

Acquisitions 
2007

Servcorp Parramatta Pty Ltd

The entity was formed on 31 January 2007

Servcorp BFH WLL

The entity was formed on 7 March 2007

Servcorp Business Service (Chengdu) Co. Ltd

The entity was formed on 21 June 2007

Office Squared Pte Ltd

The entity was formed on 8 May 2007

Servcorp Hottdesk Singapore Pte Ltd

The entity was acquired on 22 May 2007

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

100

100

100

100

65

100

100

100

49

100

100

100

100

100

100

100

100

Disposals 
2008
Nil

Disposals
2007
Nil

76

Servcorp Annual Report 

Country of incorporation

 
 
Notes to the financial statements

for the financial year ended 30 June 2008

27

Notes to the cash flow statement

(a)

Reconciliation of cash and cash equivalents

For the purpose of the cash flow statement, cash and cash 
equivalents includes cash on hand and at bank, short-term 
deposits at call, net of outstanding bank overdrafts. Cash and 
cash equivalents at the end of the financial year as shown in 
the Cash flow statement are reconciled to the related items in 
the Balance sheet as follows:

Cash

Short term deposits

Bank overdraft

(b)

Net cash outflow on acquisition of business 

(refer to Note 29)

Cash and cash equivalents consideration

Less cash and cash equivalents balances acquired

(c)

Reconciliation of profit for the period to net cash flows 
from operating activities

Profit after income tax

Add/(less) non-cash items:

Movements in provisions

Depreciation of non-current assets

(Profit)/loss on disposal of non-current assets

(Decrease)/increase in current tax liability

(Increase)/decrease in deferred tax balances

Unrealised foreign exchange loss 

Movement in intercompany to reflect the effect of tax 
consolidation on tax balances

Equity-settled share based payment

Other

Change in assets and liabilities adjusted for the effect of the 
acquisition of a business during the financial period:

(Increase)/decrease in prepayments and receivables

(Increase)/decrease in trade debtors

(Increase)/decrease in current assets

Increase in deferred income

Increase in client security deposits

(Decrease)/increase in accounts payable

Net cash provided from operating activities

(d)

Financing facilities

Refer to Note 17.

Consolidated

The Company

2008
$’000

2007
$’000

2008
$’000

2007
$’000

24,374

49,342

(267)

73,449

-

-

-

17,905

37,496

(1,287)

54,114

1,416

-

1,416

60

-

-

60

-

-

-

13

-

-

13

-

-

-

33,834

26,332

17,382

11,720

3,009

9,355

579

156

(1,390)

(2,039)

-

29

-

(500)

(2,079)

591

1,296

2,509

5,842

1,040

9,223

(155)

(2,531)

(1,134)

3,561

-

-

-

(415)

(911)

(361)

1,012

942

3,381

51,192

39,984

(186)

-

-

(282)

8

(350)

186

-

-

(3,819)

(1)

-

(8,023)

(4,075)

29

-

-

-

(15,975)

(13,998)

-

-

-

-

-

-

-

-

76

(7,321)

(257)

(10,244)

Servcorp Annual Report      77

 
Notes to the financial statements

for the financial year ended 30 June 2008

28 

Related party disclosures

Other than the details disclosed in this note, no key management personnel have entered into any other material contracts with the 
Consolidated  Entity  or  the  Company  during  the  financial  year,  and  no  material  contracts  involving  directors’  interests  or  specified 
executives existed at balance sheet date. 

Key management personnel holdings of shares
Fully paid ordinary shares of Servcorp Limited

Specified directors

B Corlett

R Holliday-Smith

A G Moufarrige

J King

T Moufarrige (i)

Specified executives

M Moufarrige (i)

O Vlietstra

T Wallace

S Martin

S McArthur

W Wu

Balance at 
1/7/07 

No.

Received on 
exercise of 
options
No.

Net  
change

Balance at 
30/6/08

No.

No.

383,474

250,000

48,323,245

92,500

1,859,992

1,928,842

10,000

20,000

20,000

2,100

-

52,890,153

-

-

-

-

-

-

-

-

-

-

-

-

30,000

-

413,474

250,000

125,900

48,449,145

3,900

-

-

20,000

(10,000)

7,000

5,000

5,000

96,400

1,859,992

1,928,842

30,000

10,000

27,000

7,100

5,000

186,800

53,076,953

Notes:
(i) 

T Moufarrige and M Moufarrige have a relevant interest in 1.8 million shares each in the Company. The shares are registered 
in the name of Sovori Pty Ltd and the total of 3.6 million shares is also included in the indirect interest of A G Moufarrige.

The aggregate compensation of the key management personnel of the Consolidated Entity and the Company, are as follows:

Short-term employee benefits

Salary and fees, bonus and non-monetary benefits

1,807,080

1,444,335

Post employment benefits - superannuation

Share based payment - equity options and shares

102,300

29,365

80,792

77,520

2008
$’000

2007
$’000

2008
$’000

1,349

99

-

2007
$’000

978

64

-

Consolidated

The Company

Loans to key management personnel
The following loan balances are in respect of loans made to key management personnel of the Consolidated Entity. 

2008

2007

Notes:

Balance at 
beginning

$

32,174

-

Interest 
charged/paid   
(i)
$

2,565

2,819

Balance at 
end

Number in 
group

$

34,739

32,174

1

1

  (i)         Interest on the loan made to a key management personnel was provided for at 30 June 2008 and received on 4 August  

         2008.

         Key management personnel are charged interest on loans provided by the Consolidated Enitity at 8.05% p.a., which is  
         comparable to the average commercial rate of interest.

78

Servcorp Annual Report 

 
 
 
 
 
 
 
 
 
 
   
 
 
Notes to the financial statements

for the financial year ended 30 June 2008

28 

Related party disclosures (continued)

Equity interests in subsidiaries
Details of the percentage of ordinary shares held in subsidiaries are disclosed in Note 25 to the financial statements.

Other transactions with the Company or its controlled entities
The  Consolidated  Entity  has  a  lease  with  Tekfon  Pty  Ltd  for  the  use  of  Tekfon’s  premises  for  storage.  A  director  of  the  Company, 
Mr A G Moufarrige, has an interest in and is a director of Tekfon Pty Ltd.

Enideb Pty Ltd operates the Servcorp franchise in Canberra. A relative of a director of the Company, Mr A G Moufarrige, has an interest 
in Enideb Pty Ltd. Mr A G Moufarrige has no interest in the affairs of Enideb Pty Ltd.

Rumble Australia Pty Ltd provided consulting services for the development of proprietary software to a company in the Consolidated 
Entity on arms length terms. A director of the Company, Mr A G Moufarrige, has an interest in and is a director of Rumble Australia 
Pty Ltd.

A director of the Company, Mr A G Moufarrige, has an interest in and is a director of Sovori Pty Ltd. Mr T Moufarrige, a director of the 
Company is also a director of Sovori Pty Ltd.

A director of the Company, Mr A G Moufarrige, has an interest in and is a director of MRC Biotech Pty Ltd. 

Aegis Partners Pty Ltd provided consulting services to Office Squared Pty Ltd.  Consulting fees of $50,000 (2007: Nil) were paid on 
arms length terms.  A director of the Company, Mr R Holliday-Smith has an interest in and is a director of Aegis Partners Pty Ltd. 

The terms and conditions of the transactions with directors and their director related entities were no more favourable than those 
available, or which might reasonably be expected to be available, on similar transactions to non-director related entities on an arm’s 
length basis.

The value of the transactions during the year with directors and their director-related entities were as follows:

Director

Director-related 
entity

Transaction

2008
$’000

2007
$’000

2008
$’000

2007
$’000

Consolidated

The Company

A G Moufarrige

Tekfon Pty Ltd

Premises rental

A G Moufarrige

Enideb Pty Ltd

Rumble Australia 
Pty Limited

Franchisee

Consulting

A G Moufarrige

A G Moufarrige, 
T Moufarrige

A G Moufarrige

Sovori Pty Ltd

Reimbursements

MRC Biotech 
Pty Ltd

Reimbursements

R Holliday-Smith

Aegis Partners Pty 
Ltd

Consulting

63

815

13

51

190

50

48

419

13

39

13

-

-

-

-

-

-

-

-

-

-

-

-

-

Amounts  receivable  from  and  payable  to  directors  and  their  director-related  entities  at  balance  sheet  date  arising  from  these 
transactions were as follows:

Current receivable

Enideb Pty Ltd

57

13

-

-

Servcorp Annual Report      79

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements

for the financial year ended 30 June 2008

28

Related party disclosures (continued)

The Company

2008
$’000

2007
$’000

Other transactions with the Company and its controlled entities
From time to time directors of the Company and its controlled entities, or their director related entities, may purchase goods from or 
provide services to the Consolidated Entity. These purchases or sales are on the same terms and conditions as those entered into by 
other employees, suppliers or customers of the Consolidated Entity and are trivial or domestic in nature.

Wholly-owned group
Details  of  interests  in  wholly-owned  controlled  entities  are  set  out  in  Note  25.  Details  of  dealings  with  these  entities  are  set  out 
below.

Loans
Loans between entities in the wholly-owned group are repayable at call. Interest is charged monthly on outstanding balances. The 
weighted average interest rate for the year ended 30 June 2008 on outstanding loan balances was Nil for secured loans and 12.45% 
for unsecured loans (2007: 3.99% for secured loans and 11.74% for unsecured loans).

Interest revenue brought to account by the Company in relation to these loans during the year:

Interest revenue

1,695

1,311

Balances with entities within the wholly-owned group
The aggregate amounts receivable from, and payable to, wholly-owned controlled entities by the 
Company at balance sheet date and the significant transactions comprising the movement in the 
balance are:

Current receivables
Amounts receivable from controlled entities

67,129

58,673

During the financial year, under the tax sharing agreement, Servcorp Limited recognised a net 
receivable of $1,331,699 (2007: $946,863) from its wholly-owned subsidiaries within the tax 
consolidated group for the year ended 30 June 2008.

Current payables
Amounts payable to controlled entities

2,367

5,945

Current payables comprise of day to day funding of expenses

Dividends
Dividends received or due and receivable by the Company from wholly-owned controlled entities

16,000

5,000

Royalties
Royalties received or due and receivable by the Company from wholly-owned controlled entities

-

8,384

80

Servcorp Annual Report 

  
 
 
Notes to the financial statements

for the financial year ended 30 June 2008

29 

Acquisition of businesses

The financial statements for the year ended 30 June 2008 include changes in the composition of the Consolidated Entity as follows:

Business combinations
30 June 2008
There were no business combinations during the financial year ended 30 June 2008.

30 June 2007
Servcorp WA Pty Ltd
Servcorp WA Pty Ltd acquired 100% of a serviced office business trading as Level 18, Central Park, Perth, Australia from a third party 
on 20 July 2006. The cash consideration paid for the business, assets, liabilities and customer license agreements was $1,416,397. 
The components of the consideration were:

Business combination cost:

Purchase consideration

Legal fees and stamp duty

Tangible assets/ liabilities acquired:

Property, plant and equipment

Security deposits

Working capital

Lease premium

Goodwill on acquisition

Fair value at 
acquisition

$’000

1,357

59

1,416

268

(110)

67

669

894

522

Pre-
acquisition 
net book 
value
$’000

-

-

-

268

(110)

67

-

225

-

The  initial  accounting  for  the  acquisition  was  provisionally  determined  at  31  December  2006.  At  the  date  of  finalisation  of  this 
report, the necessary market valuations and other calculations were finalised. The goodwill on acquisition was initially determined 
as  an  intangible  asset  pertaining  to  the  acquired  customer  list.  However,  it  has  since  been  reclassified  to  goodwill  as  this  more 
accurately reflects the substance of the premium paid on acquisition. Goodwill arose in the business combination because the cost 
of the combination included a control premium paid to acquire the business. In addition, the consideration paid for the combination 
effectively included amounts in relation to the expected synergies, revenue growth, future market development and the assembled 
workforce of Parkwater (WA) Pty Limited.

30 

Subsequent events

Other than the matters noted below, there has not arisen in the interval between reporting date and the date of this Financial Report, 
any  item,  transaction  or  event  of  a  material  and  unusual  nature  likely,  in  the  opinion  of  the  Directors  of  the  Company,  to  affect 
significantly the operations of the Consolidated Entity, the results of those operations, or the state of affairs of the Consolidated Entity 
in future financial years:

Dividends
For dividends declared after 30 June 2008, see note 7.

Servcorp Annual Report      81

 
 
 
 
 
 
 
 
 
 
  
 
Directors’ declaration

In the opinion of the directors of Servcorp Limited:

(a) 

the financial statements and notes, set out on pages 36 to 81, are in accordance with the Corporations Act 2001, including:

(i)  giving a true and fair view of the financial position of the Company and Consolidated Entity as at 30 June 2008 and of  

their performance, as represented by the results of their operations and their cash flows, for the financial year ended  
on that date; and

(ii)  complying with Accounting Standards in Australia; and

(b) 

there  are  reasonable  grounds  to  believe  that  the  Company  will  be  able  to  pay  its  debts  as  and  when  they  become  due  
and payable.

The directors have been given the declarations required by section 295A of the Corporations Act 2001.

Signed in accordance with a resolution of directors made pursuant to section 295 (5) of the Corporations Act 2001.

On behalf of the directors

Taine Moufarrige
Executive Director
Dated at Sydney this 20th day of August 2008.

82

Servcorp Annual Report 

 
 
 
 
Independent Auditor’s Report 
to the members of Servcorp Limited

Report on Financial Report

Deloitte Touche Tohmatsu
ABN 74 490 121 060

The Barrington
Level 10
10 Smith Street
Parramatta NSW 2150
PO Box 38
Parramatta NSW 2124 Australia

DX 28485
Tel: +61 (0) 2 9840 7000
Fax: +61 (0) 2 9840 7001

www.deloitte.com.au

We have audited the accompanying financial report of Servcorp Limited, which comprises the balance sheet as at 30 June 2008, and the 
income statement, cash flow statement and statement of recognised income and expense for the year ended on that date, a summary of 
significant accounting policies, other explanatory notes and the directors’ declaration of the consolidated entity comprising the company and 
the entities it controlled at the year’s end or from time to time during the financial year as set out on pages 36 to 82. 

Directors’ Responsibility for the Financial Report

The directors of the company are responsible for the preparation and fair presentation of the financial report in accordance with Australian 
Accounting  Standards  (including  the  Australian  Accounting  Interpretations)  and  the  Corporations  Act  2001.  This  responsibility  includes 
establishing and maintaining internal control relevant to the preparation and fair presentation of the financial report that is free from material 
misstatement, whether due to fraud or error; selecting and applying appropriate accounting policies; and making accounting estimates that 
are reasonable in the circumstances. In Note 1, the directors also state, in accordance with Accounting Standard AASB 101 Presentation of 
Financial Statements, that compliance with the Australian equivalents to International Financial Reporting Standards ensures that the financial 
report, comprising the financial statements and notes, complies with International Financial Reporting Standards.

Auditor’s Responsibility

Our responsibility is to express an opinion on the financial report based on our audit. We conducted our audit in accordance with Australian 
Auditing Standards. These Auditing Standards require that we comply with relevant ethical requirements relating to audit engagements and 
plan and perform the audit to obtain reasonable assurance whether the financial report is free from material misstatement.  

An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial report. The procedures 
selected depend on the auditor’s judgment, including the assessment of the risks of material misstatement of the financial report, whether 
due to fraud or error. In making those risk assessments, the auditor considers internal control relevant to the entity’s preparation and fair 
presentation of the financial report in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of 
expressing an opinion on the effectiveness of the entity’s internal control. An audit also includes evaluating the appropriateness of accounting 
policies used and the reasonableness of accounting estimates made by the directors, as well as evaluating the overall presentation of the 
financial report.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion.

Liability limited by a scheme approved under Professional Standards Legislation.

Member of
Deloitte Touche Tohmatsu

Servcorp Annual Report      83

 
Auditor’s Independence Declaration

In conducting our audit, we have complied with the independence requirements of the Corporations Act 2001. 

Auditor’s Opinion

In our opinion: 

(a) 

the financial report of Servcorp Limited is in accordance with the Corporations Act 2001, including:

(i) 

(ii) 

giving  a  true  and  fair  view  of  the  company’s  and  consolidated  entity’s  financial  position  as  at  30  June  2008  and  of  their 
performance for the year ended on that date; and

complying with Australian Accounting Standards (including the Australian Accounting Interpretations) and the Corporations 
Regulations 2001; and

(b) 

the financial report also complies with International Financial Reporting Standards as disclosed in Note 1.

Report on the Remuneration Report 

We have audited the Remuneration Report included in pages 27 to 32 of the directors’ report for the year ended 30 June 2008. The 
directors of the company are responsible for the preparation and presentation of the Remuneration Report in accordance with section 300A 
of the Corporations Act 2001. Our responsibility is to express an opinion on the Remuneration Report, based on our audit conducted in 
accordance with Australian Auditing Standards.

Auditor’s Opinion

In our opinion the Remuneration Report of Servcorp Limited for the year ended 30 June 2008, complies with section 300A of the 
Corporations Act 2001. 

DELOITTE TOUCHE TOHMATSU

P G Forrester
Partner
Chartered Accountants
Parramatta, 20 August 2008

84

Servcorp Annual Report 

Shareholder information

As at 3 September 2008

The shareholder information set out below is provided in accordance 
with the Listing Rules and was applicable as at 3 September 2008.

Class of shares and voting rights

Options
There  were  5  holders  of  options  over  160,000  unissued  ordinary 
shares  granted  to  employees  under  the  Executive  Share  Option 
Scheme.

Ordinary shares
There were 1,072 holders of the ordinary shares of the Company.

There are no voting rights attached to the options. Voting rights will 
be attached to the unissued ordinary shares when the options have 
been exercised. The options are unquoted.

At a general meeting:

•  On a show of hands, every member present has one vote;
•  On a poll, every member present has one vote for each fully 

There is no current on-market buy-back.

On-market buy-back

paid share held.

Distribution of shareholders and optionholders

Size of 
holding

1 - 1,000

1,001 - 5,000

5,001 - 10,000

10,001 - 100,000

100,001  and over

Ordinary shares

Options

Number of 
holders

Number of 
shares

% of 
shares

Number of 
holders

Number of 
options

% of 
options

297

532

115

103

179,116

1,458,037

921,918

2,944,999

0.22%

1.81%

1.15%

3.66%

25

74,963,240

93.16%

-

-

-

5

-

5

-

-

-

-

-

-

160,000

100%

-

-

160,000

100%

Totals

1,072

80,467,310

100%

There were 28 holders of ordinary shares holding less than a marketable parcel, based on the closing market price at the specified date. 

Substantial shareholders

The following organisations have disclosed a substantial shareholder notice to Servcorp:

Name

Sovori Pty Ltd

Perpetual Limited

Number of 
shares

% of voting 
power 
advised

48,379,753

60.51%

11,495,603

14.29%

Servcorp Annual Report      85

Shareholder information (continued)

As at 3 September 2008

Twenty largest shareholders

Name

AMP Life Limited

ANZ Nominees Limited (Cash Income Account) 

Bond Street Custodians Limited (Ganes Value Growth Account) 

Citicorp Nominees Pty Limited 

Citicorp Nominees Pty Limited (CFS Developing Companies Account)

Cogent Nominees Pty Limited

Cogent Nominees Pty Limited  (SMP Accounts)

Equity Trustees Limited (SGH Pi Smaller Co’s Fund)

Holliday-Smith R

HSBC Custody Nominees (Australia) Limited 

Number of 
ordinary 
shares held

Percentage 
of capital 
held

157,087

393,943

315,671

736,739

2,106,279

175,190

493,010

1,236,206

250,000

2,031,973

0.20%

0.49%

0.39%

0.92%

2.62%

0.22%

0.61%

1.54%

0.31%

2.53%

JP Morgan Nominees Australia Limited

9,516,098

11.83%

540,890

169,950

4,069,362

2,760,963

527,603

0.67%

0.21%

5.06%

3.43%

0.66%

47,848,355

59.46%

659,980

369,689

360,429

0.82%

0.46%

0.45%

74,719,417

92.86%

Number on 
issue

Number of 
holders

160,000

5

Moufarrige A G 

Moufarrige N G

National Nominees Limited

RBC Dexia Investor Services Australia Nominees Pty Limited (Pipooled Account) 

RBC Dexia Investor Services Australia Nominees Pty Limited (Piselect Account) 

Sovori Pty Limited

UBS Wealth Management Australia Nominees Pty Limited

Uvira Superannuation Pty Limited (Uvira Holdings Employees Super Fund Account)   

VBS Exchange Pty Ltd 

Totals for Top 20

Options

Category

Executive 

86

Servcorp Annual Report 

Corporate information

Directors

Alf Moufarrige
Bruce Corlett
Rick Holliday-Smith
Julia King
Taine Moufarrige

Company secretary

Greg Pearce

Registered office and principal office

Level 12, MLC Centre
19 Martin Place
Sydney  NSW  2000

Telephone: 
Facsimile:  

(02) 9231 7500
(02) 9231 7665

Auditors

Deloitte Touche Tohmatsu
Grosvenor Place
225 George Street
Sydney NSW 2000

Share registry

Registries Limited
Level 7
207 Kent Street
Sydney  NSW  2000  

PO Box R67
Royal Exchange
Sydney NSW 1223

Telephone: 
Facsimile:  

(02) 9290 9600
(02) 9279 0664 

Stock exchange

Servcorp Limited shares are quoted on the Australian Stock Exchange 
under the code SRV. The Home Exchange is Sydney.

Annual general meeting

The annual general meeting of Servcorp Limited will be held at Level 
12 MLC Centre, 19 Martin Place, Sydney at 5pm on Wednesday 12 
November 2008.

Servcorp Annual Report      87

88

Servcorp Annual Report 

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