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SoundThinking, Inc.

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FY2018 Annual Report · SoundThinking, Inc.
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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, DC 20549

FORM 10-K

(Mark One)
☒

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2018

OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

☐

FOR THE TRANSITION PERIOD FROM                      TO

Commission File Number 001-38107

ShotSpotter, Inc.

(Exact Name of Registrant as Specified in its Charter)

Delaware
(State or other jurisdiction of
incorporation or organization)
7979 Gateway Blvd., Suite 210
Newark, California
(Address of principal executive offices)

47-0949915
(I.R.S. Employer
Identification No.)

94560
(Zip Code)

Registrant’s telephone number, including area code: (510) 794-3100

Securities registered pursuant to Section 12(b) of the Act: Common Stock, $0.005 par value per share; Common Stock traded on the Nasdaq Capital Market.

Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark if the Registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. YES ☐    NO ☒

Indicate by check mark if the Registrant is not required to file reports pursuant to Section 13 or 15(d) of the Act. YES ☐    NO ☒

Indicate by check mark whether the Registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding

12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. YES ☒   NO ☐

Indicate  by  check  mark  whether  the  Registrant  has  submitted  electronically  every  Interactive  Data  File  required  to  be  submitted  pursuant  to  Rule  405  of  Regulation  S-T

(§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the Registrant was required to submit such files). YES ☒ NO ☐

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§229.405) is not contained herein, and will not be contained, to the best of

Registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. ☐

Indicate  by  check  mark  whether  the  Registrant  is  a  large  accelerated  filer,  an  accelerated  filer,  a  non-accelerated  filer,  smaller  reporting  company,  or  an  emerging  growth

company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer
Non-accelerated filer
Emerging growth company

☐
☐
☒

Accelerated filer
Smaller reporting company

☒
☐

If an emerging growth company, indicate by check mark if the Registrant has elected not to use the extended transition period for complying with any new or revised financial
accounting  standards  provided  pursuant  to  Section  13(a)  of  the  Exchange  Act.  ☒Indicate  by  check  mark  whether  the  Registrant  is  a  shell  company  (as  defined  in  Rule  12b-2  of  the
Exchange Act).    Yes  ☐    No  ☒

The aggregate market value of the voting and non-voting common equity held by non-affiliates of the Registrant, based on a closing price of $37.93 per share of the Registrant’s

common stock as reported on the Nasdaq Capital Market on June 29, 2018 was $270,329,955.

The number of shares of Registrant’s common stock outstanding as of February 28, 2019 was 10,911,848.

Portions of the Registrant’s Definitive Proxy Statement relating to the Annual Meeting of Stockholders, scheduled to be held on June13, 2019, are incorporated by reference
into Part III of this Report. Such Proxy Statement will be filed with the Securities and Exchange Commission no later than 120 days following the end of the Registrant’s fiscal year
ended December 31, 2018.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

  Special Note Regarding Forward-Looking Statement

  Business
  Risk Factors
  Unresolved Staff Comments
  Properties
  Legal Proceedings
  Mine Safety Disclosures

  Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities
  Selected Consolidated Financial and Other Data
  Management’s Discussion and Analysis of Financial Condition and Results of Operations
  Qualitative and Quantitative Disclosures About Market Risk
  Financial Statements and Supplementary Data
  Changes in and Disagreements with Accountants on Accounting Financial Disclosure
  Controls and Procedures
  Other Information

  Directors, Executive Officers, and Corporate Governance
  Executive Compensation
  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters
  Certain Relationships and Related Transactions, and Directors Independence
  Principal Accountant Fees and Services

PART I
Item 1.
Item 1A.
Item 1B.
Item 2.
Item 3.
Item 4.
PART II
Item 5.
Item 6.
Item 7.
Item 7A.
Item 8.
Item 9.
Item 9A.
Item 9B.
PART III
Item 10.

Item 11.
Item 12.
Item 13.
Item 14.
PART IV  
Item 15.
Item 16.

  Exhibits and Financial Statement Schedules
  Form 10-K Summary

Exhibit Index
Signatures

  Page

1

2
19
43
44
44
44

45
46
48
62
64
97
97
97

98
98
98
98
98

99
99
99
  102

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SPECIAL NOTE REGARDING FORWARD LOOKING STATEMENTS

This  Annual  Report  on  Form  10-K  contains  forward-looking  statements  that  involve  substantial  risks  and  uncertainties.  The
forward-looking  statements  are  contained  principally  in  the  sections  of  this  Annual  Report  on  Form  10-K  entitled  “Risk  Factors,”
“Management’s  Discussion  and  Analysis  of  Financial  Condition  and  Results  of  Operations”  and  “Business,”  but  are  also  contained
elsewhere in this Annual Report on Form 10-K. Often, you can identify forward-looking statements by the words “anticipate,” “believe,”
“continue,”  “could,”  “estimate,”  “expect,”  “intend,”  “may,”  “might,”  “objective,”  “ongoing,”  “plan,”  “predict,”  “project,”  “potential,”
“should,”  “will,”  or  “would,”  or  the  negative  of  these  terms,  or  other  comparable  terminology  intended  to  identify  statements  about  the
future. Forward-looking statements include statements about:

•

•

•

•

•

•

•

•

•

•

•

our ability to continue to increase revenues, secure customer renewals and expand coverage areas of existing public safety
customers;

our ability to continue to add new customers for our public safety and security solutions;

our ability to grow both domestically and internationally;

our ability to effectively manage or sustain our growth;

our ability to maintain, increase or strengthen awareness of our solutions;

our ability to achieve and maintain service level agreement standards (SLAs) in our customer contracts;

future revenues, hiring plans, expenses, capital expenditures, capital requirements and stock performance;

our ability to service outstanding debt, if any, and satisfy covenants associated with outstanding debt facilities;

our ability to attract and retain qualified employees and key personnel and further expand our overall headcount;

our ability to comply with new or modified laws and regulations that currently apply or become applicable to our business
both in the United States and internationally; and

our ability to maintain, protect and enhance our intellectual property.

We caution you that the foregoing list may not contain all of the forward-looking statements made in this Annual Report on Form

10-K.

These  forward-looking  statements  involve  known  and  unknown  risks,  uncertainties  and  other  factors  that  may  cause  our  actual
results,  levels  of  activity,  performance  or  achievements  to  be  materially  different  from  the  information  expressed  or  implied  by  these
forward-looking  statements. Although  we  believe  that  we  have  a  reasonable  basis  for  each  forward-looking  statement  contained  in  this
Annual Report on Form 10-K, we caution you that these statements are based on a combination of facts and factors currently known by us
and our expectations of the future, about which we cannot be certain. You should refer to the “Risk Factors” section of this Annual Report
on Form 10-K for a discussion of important factors that may cause our actual results to differ materially from those expressed or implied by
our  forward-looking  statements. As  a  result  of  these  factors,  we  cannot  assure  you  that  the  forward-looking  statements  in  this Annual
Report on Form 10-K will prove to be accurate. We undertake no obligation to publicly update any forward-looking statements, whether as
a result of new information, future events or otherwise, except as required by law. You should read this Annual Report on Form 10-K and
the documents that we reference in this Annual Report on Form 10-K completely and with the understanding that our actual future results
may be materially different from what we expect. We qualify all of our forward-looking statements by these cautionary statements.

1

 
 
 
 
 
 
 
 
 
 
 
 
 
Item 1. BUSINESS

Overview

PART I.

We  provide  precision-policing  and  security  solutions  for  law  enforcement  and  security  personnel  to  help  deter  gun  violence  and
make cities, campuses and facilities safer. Our flagship public safety solution, ShotSpotter Flex, is the leading outdoor gunshot detection,
location  and  alert  system.  Our  newly-acquired  patrol  management  software,  ShotSpotter  Missions  (formerly  HunchLab),  creates  crime
forecasts  designed  to  enable  more  precise  and  effective  use  of  patrol  resources  to  deter  crime.  Our  security  solutions,  ShotSpotter
SecureCampus  and  ShotSpotter  SiteSecure,  are  designed  to  help  law  enforcement  and  security  personnel  serving  universities,  corporate
campuses and key infrastructure or transportation centers mitigate risk and enhance security by notifying authorities of a potential outdoor
gunfire  incident,  saving  critical  minutes  for  first  responders  to  arrive.  Our  gunshot  detection  solutions  are  trusted  by  100  cities  as  of
December 31, 2018.

Our  gunshot  detection  solutions  consist  of  highly-specialized,  cloud-based  software  integrated  with  proprietary,  internet-enabled
sensors designed to detect outdoor gunfire. The speed and accuracy of our gunfire alerts enable law enforcement and security personnel to
reduce their response times to shooting events, which can increase the chances of apprehending the shooter, providing timely aid to victims,
and identifying witnesses before they scatter, as well as aid in evidentiary collection and serve as an overall deterrent. When a potential
gunfire incident is detected by our sensors, our system applies machine learning combined with a human review to analyze and validate the
incident  and  precisely  locate  where  the  incident  occurred. An  alert  containing  a  location  on  a  map  and  critical  information  about  the
incident  is  transmitted  directly  to  subscribing  law  enforcement  or  security  personnel  through  any  internet-connected  computer  and  to
iPhone or Android mobile devices.

Our  software  transmits  validated  gunfire  data  along  with  a  recorded  digital  file  of  the  triggering  sound  to  our  Incident  Review
Center (“IRC”), where our trained acoustic experts are on duty 24 hours a day, seven days a week, 365 days a year to screen and confirm
actual gunfire incidents. Our acoustic experts can supplement alerts with additional tactical information, such as the potential presence of
multiple  shooters  or  the  use  of  high-capacity  weapons.  Gunshot  incidents  reviewed  by  our  IRC  result  in  alerts  typically  sent  within  45
seconds of the gunfire incident.

We  generate  annual  subscription  revenues  from  the  deployment  of  ShotSpotter  Flex  on  a  per-square-mile  basis. Our  security
solutions,  ShotSpotter  SecureCampus  and  ShotSpotter  SiteSecure,  are  typically  sold  on  a  subscription  basis,  each  with  a  customized
deployment plan. Our ShotSpotter Missions solution pricing is under development, but will also be subscription based. As of December 31,
2018, we had ShotSpotter Flex, ShotSpotter SecureCampus and ShotSpotter SiteSecure coverage areas under contract of approximately 670
square  miles,  of  which  648  square  miles  had  gone  live  as  of  December  31,  2018.  These  coverage  areas  included  100  cities  and  10
campuses/sites across the United States and in South Africa, including three of the ten largest cities in the United States. For the year ended
December 31, 2018, substantially all of our revenues are attributable to customers based in the United States.

We are a mission-driven organization focused on earning the trust of law enforcement to help them provide equal protection to all
and  strengthen  the  police-community  relationship,  ultimately  reducing  gun  violence.  Our  inspiration  comes  from  our  principal  founder,
Dr.  Bob  Showen,  who  believes  that  the  highest  and  best  use  of  technology  is  to  promote  social  good.  We  are  committed  to  developing
comprehensive, respectful and engaged partnerships with law enforcement agencies, elected officials and communities focused on making a
positive difference in our society.

Industry Background: The Problem of Gun Violence

According to the Federal Bureau of Investigation (the “FBI”), an estimated 1.2 million violent crimes occurred in the United States
in 2017. Of those violent crimes, it is estimated that firearms were used in 72.6% of murders, 40.6% of robberies and 26.3% of aggravated
assaults. A March 2016 report published by The American Journal of Medicine stated that the gun homicide rate in the United States is
more than 25 times the average of other high-income countries.

2

There is a staggering economic cost associated with gun violence. A 2015 study commissioned by Mother Jones, an independent
news organization, found that gun violence costs the American economy at least $229 billion every year, inclusive of $8.6 billion in direct
expenses such as for emergency and medical care.

The Challenge of Urban Gun-Related Crime

The  majority  of  urban  gunfire  goes  unreported. A  report  published  by  The  Brookings  Institute  analyzing  data  collected  from  our
ShotSpotter  Flex  and  our  customers  suggests  that  approximately  90%  of  the  gunshots  detected  by  our  public  safety  solution  are  not
reported to 911 by residents. Even in the instances when 911 calls are made, the information reported by the caller is often incomplete or
inaccurate  as  to  the  time  and  location  of  the  gunshot.  Furthermore,  in  many  cases  it  is  often  difficult  for  the  caller  to  authenticate  the
incident  as  gunfire.  In  addition,  we  believe  that  in  communities  plagued  by  gun  violence,  there  is  often  a  lack  of  trust  between  the
community’s residents and its police force, which can exacerbate the underreporting of gunfire and create a vicious cycle of underreporting,
lack of response and increased mistrust due to continued unaddressed gun violence in the community. When gunfire is not reported or is
reported inaccurately, law enforcement and medical personnel cannot address injuries nor effectively investigate and solve related crimes or
prevent future incidents.

The  communities  in  which  gun  violence  occurs  suffer  significant  economic  loss. A  2016  report  by  the  Urban  Institute,  which
studied the effect of gun violence in Minneapolis, Minnesota, Oakland, California and Washington, D.C., noted that the perceived risk of
gun violence imposed heavy social, psychological and monetary damages in communities, including in the forms of fewer jobs and lower
economic vitality. The study concluded:

•

•

•

In  Minneapolis,  one  fewer  gun  homicide  in  a  given  year  was  statistically  associated  with  the  creation  of  80  jobs  and  an
additional $9.4 million in sales across all business establishments in the next year.

In Oakland, every additional gun homicide in a given year was statistically associated with five fewer job opportunities in
contracting businesses in the next year.

In Washington, D.C., every additional gun homicide in a given year was statistically associated with two fewer retail and
service establishments the next year.

In addition, several studies have suggested that property values are inversely correlated with violent crime. For example, the Center
for  American  Progress  conducted  a  study  of  changes  in  homicide  incidents  and  housing  prices  in  Boston,  Massachusetts;  Seattle,
Washington;  Chicago,  Illinois;  Philadelphia,  Pennsylvania  and  Milwaukee,  Wisconsin  and  found  that  a  reduction  in  a  given  year  of  one
homicide in a ZIP code causes a 1.5% increase in housing values in that same ZIP code the following year.

The Rise of Active-Shooter Events

In addition to the problem of localized, persistent gun violence, over the past several years there has been an increasing number of
high-profile mass shootings and terror events. According to a 2016 report by the FBI, the number of active-shooter events in the United
States in 2014 and 2015 was among the highest for any two-year average period in the preceding 16 years and nearly six times as many as
the period between 2000 and 2001, the first two years that the FBI began tracking active-shooter events.

Unlike gunfire incidents occurring in high-crime areas, active-shooter events often result in a high volume of telephone reports to
911.  However,  each  caller  may  provide  untimely,  inaccurate  or  incomplete  information,  causing  confusion  or  delays  in  first  responders’
ability to react quickly and accurately. Response time is critical as nearly 70% of active-shooter events last five minutes or less with over
one third ending in two minutes or less according to a 2013 study conducted by the FBI of active-shooter events.

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Our Market

We believe there is significant demand for advanced gunfire detection and location notification solutions that accurately and quickly

report instances of gunfire, based on two primary use cases:

•

•

law enforcement— for domestic and international law enforcement serving communities plagued by persistent, localized
gun violence, in order to identify, locate and deter gun violence; and

security— for security personnel (which may include law enforcement personnel) serving universities, corporate campuses,
key infrastructure, transportation centers and other areas in which authorities desire to prepare for and mitigate risks related
to an active-shooter event, and desire to provide a zone of detection coverage surrounding the respective campus or secured
area.

Based  on  data  from  the  2015  FBI  Uniform  Crime  Report,  we  estimate  that  the  domestic  market  for  our  public  safety  solution
consists  of  the  approximately  1,400  cities  that  had  four  or  more  homicides  per  100,000  residents  in  2015.  The  Uniform  Crime  Report
includes information reported directly to the FBI on a voluntary basis by 18,000 city, university and college, county, state, tribal and federal
law enforcement agencies. We believe that four or more homicides per 100,000 residents represents a significant gun violence problem.
We estimate that a customer in this market could invest an average of approximately $400,000 per year for ShotSpotter Flex.

Outside of the United States, we estimate that the market for our ShotSpotter Flex includes approximately 200 cities in the European
Union,  Central  America,  the  Caribbean,  South  America  and  southern  Africa  that  have  at  least  500,000  residents.  We  estimate  that  a
customer in this market could invest an average of approximately $1.0 million per year for our public safety solution.

We  estimate  the  average  investment  amounts  for  prospective  customers  based  on  our  experience  with  existing  customers,  our
anticipated demand for our solutions and the corresponding coverage areas that we expect prospective customers would elect to cover with
our solutions.

Based on data made available by the National Center for Education Statistics and the Federal Aviation Administration, we believe
that  the  domestic  market  for  our  security  solutions  includes  approximately  5,000  college  campuses  and  airports.  We  estimate  that,  on
average, a customer in this market could invest approximately $50,000-$75,000 per year for one of our security solutions. In addition, we
believe  that  there  exists  a  broader  market  for  our  security  solutions  that  include,  primarily  the  outdoor  areas  of  college  campuses  and
airports outside of the United States as well as large corporate campuses, train stations and other highly-trafficked areas worldwide.

We also believe there is a demand for our ShotSpotter Missions within our existing ShotSpotter Flex customers and within police
departments  in  the  same  cities  we  target  for  our  gunshot  detection  solutions,  as  it  designed  to  help  police  departments  strategically  plan
patrol missions and tactics for more effective crime deterrence. We estimate that the market for our ShotSpotter Missions solution includes
approximately 1,500 cities, based on cities that have a population above 25,000 people. Our Missions solution pricing will be subscription
based. We expect a customer to invest approximately $50,000 per year for our ShotSpotter Missions solution.

The ShotSpotter Solutions

All  of  our  solutions  are  based  on  our  highly-specialized,  cloud-based  software.  In  the  case  of  our  gunshot  detection  solutions,
ShotSpotter Flex, ShotSpotter SecureCampus and ShotSpotter SiteSecure, the software is integrated with our proprietary, internet-enabled
sensors  and  connected  through  third-party  communication  networks.  We  brand  our  solutions  based  on  particular  use  cases  and  target
customers as follows:

•

•

ShotSpotter Flex. ShotSpotter Flex, a public safety solution, serves cities and municipalities seeking to identify, locate and
deter persistent, localized gun violence by incorporating a real-time gunshot detection system into their policing systems.

ShotSpotter  Missions. This  cloud-based  patrol  management  solution  uses  artificial  intelligence-driven  analysis  to  help
police departments strategically plan patrol missions and tactics for more effective crime deterrence. The system provides:
crime  forecasting  and  mission  planning  to  enable  more  precise  deployment  of  patrol  resources,  and  report  on  mission
activity and tactics for command staff.

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•

•

ShotSpotter  SecureCampus.  ShotSpotter SecureCampus  helps  the  law  enforcement  and  security  personnel  serving
universities, colleges and other educational institutions mitigate risk and enhance security by notifying authorities and first
responders of an active-shooter event, involving  outdoor  gunfire, almost immediately,  and  provide  “dome  of  protection”
outside the campus where our coverage areas extends.

ShotSpotter  SiteSecure. ShotSpotter  SiteSecure  is  designed  to  serve  customers  such  as  corporations  trying  to  safeguard
their  facilities  and  public  agencies  focused  on  protecting  critical  infrastructure,  including  train  stations,  airports  and
freeways.

The key features of our gunshot detection solutions are:

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Comprehensive  Coverage. We  believe  that  we  sell  the  only  public  safety  solution  that  provides  comprehensive  outdoor
coverage  for  gunshot  detection  over  large  and  complex  acoustic  environments.  Our  outdoor  acoustic  sensors  are
strategically placed in an array of 20 to 30 sensors per square mile and can easily be expanded to cover any size area. In
addition to providing acoustic surveillance over wide areas, our solutions operate on a continuous basis—24 hours a day,
seven days a week, 365 days a year—to provide immediate notification of gunfire at any time of day.

Real-Time, Precise Alerts. Our solutions typically notify users within 45 seconds of a gunshot, providing data on the time
and location of the shooting and the number of shots fired. An alert is sent depicting a dot on a map that corresponds to a
specific address or latitudinal and longitudinal coordinates. In addition, our alerts provide valuable additional information
about the scene of the incident, such as the potential presence of multiple shooters or the use of fully automatic and high-
capacity  weapons.  This  enhanced  tactical  awareness  can  help  protect  first  responders  in  dangerous  and  unpredictable
situations.

Forensically-Sound Data. Because our outdoor solutions provide an exact time, location and audio recording of a gunshot,
we are able to provide authorities with critical evidence for investigations and prosecutions. Our Detailed Forensic Reports,
or DFRs, provide law enforcement personnel and prosecutors with comprehensive, court-admissible analysis of a shooting
incident including the gunfire audio. We also offer expert witness testimony to introduce the forensic analysis of the DFRs
at  trial  and  to  provide  technical  expertise  regarding  our  technology.  During  the  year  ended  December  31,  2018,  we
completed 747 DFRs for outdoor gunshot incidents, and during 2018, our evidence was requested for use in approximately
106 federal and state cases, including 25 trials in which we provided expert witness testimony.

Annual  Subscription  to  a  Cloud-Based  Solution. We  provide  our  solutions  as  an  annual  subscription-based  service  in
which we design, deploy, own, manage and maintain the acoustic sensors, host the software and gunshot data and operate
our  IRC  with  trained  acoustic  experts.  Occasionally  we  receive  customer  requests  for  direct  purchase  of  our  sensors  in
conjunction with the purchase of our subscription service. We evaluate each of these requests on a case by case basis.

The key benefits provided by these features of our gunshot detection solutions include:

•

•

Expedited Response to Gunfire. In 2018, we issued more than 112,000 gunshot alerts to our customers. In areas where gun
violence is persistent, we believe most gunshots are not otherwise reported. Even when calls are made, many callers are
unable  to  provide  a  location  of  the  gunshot  or  other  relevant  details.  Human  response  time  to  unfolding  violence  often
delays calls for several minutes in circumstances where response time can be critical. By contrast, our solutions typically
alert emergency dispatch centers and field personnel within 45 seconds of confirmed gunfire and provide an exact location,
enabling  them  to  respond  faster  and  to  a  specific  location.  The  ability  to  respond  more  quickly  increases  the  chances  of
apprehending the shooter and assisting victims of violence, in addition to aiding in evidentiary collection.

Prevention and Deterrence of Gun Violence.  We believe increasing the speed and accuracy of law enforcement responses
to  gunfire  can  act  as  a  long-term  deterrent  that  can  decrease  the  overall  prevalence  of  gunfire.  We  also  believe  that
knowledge of the existence of our solutions may have a deterrent effect on localized gun violence. When elected officials
and law enforcement have an enhanced awareness of gun violence activity and patterns, they have tools to facilitate a rapid
and  accurate  response  to  gunfire  incidents  and  improve  relations  between  law  enforcement  and  these  communities,
potentially increasing

5

 
 
 
 
 
 
 
 
•

•

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crime reporting and community cooperation with investigations, which can result in improved public safety.

Improved Community Relations and Collaboration. We believe that persistent gun violence limits the ability of police and
other community leaders to serve their constituents and improve their communities. Many cities struggle to establish and
foster a cooperative and trusting relationship between their police department and the communities they serve. Our public
safety solution provides cities with the ability to react quickly to gun violence, thus providing the ability to improve their
responses and residents’ perception of their responses. This provides our customers with the opportunity to foster improved
community relations and collaboration with their residents.

Improved  Police  Officer  Safety.  We  believe  that  our  solutions  provide  additional  and  valuable  information  regarding
gunshot  incidents  as  the  alerts  we  provide  give  additional  insight  and  situational  awareness,  including,  in  the  case  shots
fired outdoors, round count, potential multiple shooters and use of an automatic weapon, that allow the responders to be
better prepared to respond appropriately.

Ease to Procure and Use. By delivering our solution as a cloud- and subscription-based service, our customers do not need
to design, install or maintain their own complex infrastructure or hire or train acoustic experts to continuously manage such
a  solution.  We  offer  consultative  ongoing  on-boarding,  best  practices  and  tactical  training  support  to  our  customers  to
insure they derive the full value of implementing our solution.

Integration Capability. We can customize the integration of our solutions with existing customer systems, including video
management  systems,  computer-aided  dispatch,  records  management  systems,  video  analytics,  automated  license  plate
number readers, camera management systems, crime analysis and statistics packages (including the COMPSTAT software
tools  commonly  used  by  police  departments)  and  common  operating  picture  software.  Interfacing  with  our  alerts  can
enhance  the  effectiveness  of  these  customer  tools  by  providing  information  such  as  precise  latitude  and  longitude
(geolocation), timestamps, incident audio and situational context. For example, police in Minneapolis, Minnesota used our
alerts to trigger video recordings of certain key intersections in high crime areas and capture the image of a suspect fleeing
the scene of a shooting. Similarly, in Boston, Massachusetts, police correlate our data with surveillance cameras and parolee
ankle  bracelet  tracking  data  to  monitor  parolees  who  may  be  violating  parole  terms  by  committing  crimes  or  consorting
with criminals.

Gun Violence Data Collection. We believe that we have amassed the world’s largest and most accurate collection of urban
gunshot data. We provide our public safety customers with detailed gun crime pattern analysis for their coverage areas as
well  as  access  to  additional  data  that  can  assist  them  with  further  analytics.  This  information  provides  an  awareness  of
gunshot activity that may otherwise go unreported. For example, by collecting information regarding the time and location
of otherwise unreported gunfire, our customers can become aware of patterns of violence in the community. This increased
awareness can help our customers create policy, allocate appropriate resources and help to address pervasive problems in
high gun-activity areas.

The key features and key benefits of ShotSpotter Missions solution include:

•

•

Crime  Forecasting  and  Mission  Planning. Our  ShotSpotter  Missions  and  the  associated  machine  learning  systems  can
provide  crime  forecasting  and  mission  planning  to  enable  more  precise  deployment  of  patrol  resources,  and  report  on
mission activity and tactics for command staff. Missions also provides agencies the flexibility to select which crime types to
forecast and weight them based on police and community priorities.

Tactical  Mission  Confirmation. Tactical  missions  can  be  configured  with  police  input,  and  effectively  communicate
predictions to police staff of discrete areas of high risk for particular crime types. The key benefit of ShotSpotter Missions is
its ability to help police departments to strategically plan patrol missions and tactics  for  more  effective  crime  deterrence
with focused, directed and visible patrol presence.

6

 
 
 
 
 
 
 
 
Strategy

We intend to drive growth in our business by continuing to build on our position as a leading provider of outdoor gunshot detection

solutions. Key elements of our strategy include:

•

•

•

•

•

•

Accelerate  Our  Acquisition  of  Public  Safety  Customers.  We  believe  that  we  continue  to  be  in  the  early  stages  of
penetrating the markets for our public safety solutions. We count law enforcement agencies in three of the ten largest U.S.
cities among our ShotSpotter Flex customers, all of which were added within the last three years. We expanded our direct
sales  force  and  customer  success  team  in  2017  and  in  2018  added  marketing  lead-generation  capabilities  to  accelerate
growth in this market. Moreover, as we add new public safety customers, publicity and the number of potential references
for our solutions increase, which results in our brand and our solutions becoming more well known. We intend to capitalize
on this momentum to drive an increase in sales.

Expand Our International Footprint. With only one currently deployed ShotSpotter Flex customer outside of the United
States in South Africa and we just signed a contract in early 2019 with the Bahamas, we believe that we have a significant
opportunity to expand internationally. We estimate that the market outside the United States for our public safety solutions
includes  approximately  200  cities  in  the  European  Union,  Central America,  the  Caribbean,  South America  and  southern
Africa  that  have  at  least  500,000  residents.  In  addition,  we  believe  that  there  is  a  market  for  our  security  solutions  and
ShotSpotter Missions outside the United States that includes primarily the outdoor areas of college campuses and airports,
as  well  as  large  corporate  campuses,  train  stations  and  other  highly-trafficked  areas.  We  intend  to  invest  in  our
international sales and marketing efforts to reach these customers.

Expand  ShotSpotter  Flex  Revenue  within  Our  Existing  Customer  Base. As  customers  realize  the  benefits  of  our
solutions, we believe that we have a significant opportunity to increase the lifetime value of our customer relationships by
expanding coverage within their communities through a “land and expand strategy”. For example, of our ShotSpotter Flex
customers, approximately 40% have expanded their coverage areas from their original deployment areas by an average of
ten square miles, as of December 31, 2018. Our overall revenue retention rate has been over 100% for each of 2018, 2017
and 2016.

Drive  Additional  Revenue  per  Customer  with  the  Development  or  Acquisition  of  New  Products  and  Services.   We
evaluate  opportunities  to  develop  or  acquire  complementary  products  and  services.  For  example,  our  acquisition  of
HunchLab,  renamed  ShotSpotter  Missions,  in  2018  provides  an  opportunity  to  increase  our  revenue  per  customer  with  a
related and value-added technology that helps deter crime through strategically planned patrol missions. Our initial focus is
to leverage trusted relationships with current customers to drive initial adoption, and increase revenue and lifetime value per
customer.

Partner  with  “Smart  Cities”  Initiatives  Providers. We  believe  that  there  is  a  significant  opportunity  to  partner  with
providers of “Smart Cities” initiatives. For example, we have partnered with GE Current  and  Verizon  to  incorporate  our
gunshot detection solutions into intelligent street lights in areas not otherwise covered by our solutions. By incorporating
our  solutions  into  these  initiatives,  we  believe  we  can  increase  our  customer  base,  expand  our  footprint  with  those
customers and deploy our solutions at a reduced cost to us. These partnerships provide new and incremental go-to market
strategies we believe we can use to accelerate market penetration for our services over time.

Maintain Passionate Focus on Customer Success and Net Promoter Score.  Given the specialized nature of our market, a
key component of our strategy is to maintain our passionate focus on customer success and satisfaction. We pride ourselves
on our execution of customer on-boarding as well as ongoing consulting and customer support, all of which are critical to
ensure not only high customer retention rates, but new customer acquisitions. We implement our customer success initiative
early in the sales process in order to ensure that we are aligned with the customer’s objectives and can positively impact
their defined outcomes. We apply consultative best practices and policy development at the command staff level as well as
tactical training for field patrol officers. We also consistently measure our performance with customers through an annual
Net  Promoter  Survey.  We  have  extremely  high  agency  participation  rates  and  our  scores  the  last  two  years  have  ranked
between  “excellent”  and  “world  class”  according  to  our  Survey  partner  benchmarks. All  of  our  efforts  are  focused  on
driving positive measurable outcomes

7

 
 
 
 
 
 
•

•

•

•

on gun violence reduction and prevention, which we know leads to positive word of mouth referrals that can  attract new
customers and drive an increase in sales.

Integrate with New Technologies that Enhance our Value. We believe that integrating our solutions with other tools and
technologies enhances the value of our solutions to our customers. For example, our solutions can be used in connection
with  computer-aided  dispatch  systems,  video  surveillance  cameras,  National  Integrated  Ballistic  Information  Network
(“NIBIN”), and automated license plate readers used by law enforcement to improve the effectiveness of police response
and  investigation  efforts.  We  continue  to  evaluate  new  technologies  that  may  integrate  with  our  solutions  to  generate
additional value for our customers.

Grow  Our  Security  Business. We  have  developed  our  ShotSpotter  SecureCampus  solution  for  universities  and  other
educational  institutions.  We  have  also  developed  ShotSpotter  SiteSecure  for  customers  such  as  corporations  trying  to
safeguard their facilities, and public agencies focused on protecting critical infrastructure, including train stations, airports
and  highways. As  of  December  31,  2018,  we  had  ten  ShotSpotter  SecureCampus  and  ShotSpotter  SiteSecure  customers.
With  more  than  5,000  target  customers  in  the  United  States,  we  believe  that  these  markets  represent  an  opportunity  for
growth.

Extend Our Market and Product Leadership in Gun Violence Prevention. We will continue to invest in improving our
acoustic  gunshot  detection  solutions,  our  sensors,  our  gunshot  detection  algorithms,  the  design  and  deployment  of  our
network arrays, our mobile applications, and the integration of our platform with third-party technologies, to maintain our
technology leadership position. With what we believe is the world’s largest collection of loud, impulsive sounds collected
over  20  years,  we  believe  we  are  in  a  unique  position  to  improve  gunshot  detection  accuracy  via  machine  learning  and
neural networking. In addition, we intend to leverage our extensive collection of gunfire data to better understand the facts,
trends and circumstances surrounding gun activity in order to maintain our reputation as gun violence experts. In doing so,
we hope to contribute to the efforts of the community at large to identify, locate and deter gun violence.

Extend our Platform of Services and the Value of our Data. We will continue to invest in research and development to
leverage  our  large  and  growing  database  of  impulsive  acoustic  events,  which  includes  those  from  both  gunfire  and  non-
gunfire. We also intend to leverage third-party artificial intelligence (“AI”) and our own evolving cognitive and analytical
applications  to  improve  the  efficiency  of  our  solutions,  which  may  include  internal  software  applications,  data  analysis,
event routing and customer outputs. Certain of these applications and outputs may expand the platform of services that we
will be able to offer our customers.

Integrated Platform

Our  gunshot  detection  solutions  provide  for  the  complete  integration  of  several  complex  components-  intelligent  sensors,
networking infrastructure, and enterprise software and computing resources — in an easy-to-adopt and affordable annual subscription that
eliminates  the  need  for  our  customers  to  design,  install  or  maintain  their  own  complex  infrastructure  or  hire  or  train  acoustic  experts  to
monitor continuously the solution.

We believe that offering these solutions as a service on an annual subscription basis is cost-effective, provides for more resilient,
redundant infrastructure and significantly reduces friction during customer adoption by eliminating the complexity and front-loaded capital
expenditure associated with perpetual licenses for on-site technology projects. Our sensors operate on machine-to-machine networks and,
because we maintain thousands of live sensor connections, we are able to aggregate usage for all of our customers and negotiate lower rates
from communications service providers than a single customer would likely be able to procure on their own.

We  operate  fully  redundant  data  centers  on  both  U.S.  coasts,  each  of  which  has  backup  power  supply,  HVAC  and  internet
connectivity. We are able to provide a level of 24/7/365 fault-tolerant hardware and network uptime that few of our customers could afford
to procure or maintain on their own. In addition, we augment our own private cloud-based infrastructure with a secure public cloud offering
through a collaboration with Amazon Web Services.

8

 
 
 
 
 
Gunshot Detection Software

The  heart  of  our  gunshot  detection  solutions  is  our  sophisticated  and  highly-specialized  software.  Our  software  analyzes  audio
signals for potential gunshots first in our intelligent sensors. Our sensor filters out ambient background noise, such as traffic or wind, and
looks for impulsive sounds characteristic of gunfire. If the sensor detects such an impulse, it extracts pulse features of the soundwave, such
as sharpness, strength, duration, rise time and decay time. Then, the sensor sends these features to our cloud servers as part of a data packet
that includes the location coordinates of the reporting sensor and the precise time-of-arrival and angle-of-arrival of the sound.

When  the  data  reaches  our  cloud  servers,  our  software  assesses  whether  three  or  more  of  our  outdoor  sensors  detected  the  same
sound impulse and, if so, multilaterates the location coordinates of the sound source based on the time of arrival and the angle of arrival of
the sound. The software then verifies that the data is mathematically consistent with the sound having originated at a single location. The
accuracy of the coordinates derived from our proprietary software is significantly improved when more than three sensors participate, as is
typically the case. We deploy our sensor arrays such that, on average, eight sensors participate in the detection of a gunshot.

After  the  software  determines  the  location  of  the  sound  source,  the  machine  classifier  algorithms  analyze  the  pulse  features  to
determine if the sound is likely to be gunfire. Our algorithms consider pulse features, the distance from the sound source, pattern matching
and other heuristic methods to evaluate and classify the sound. The machine classifier is periodically trained and validated against a large
database of known gunfire and other community sounds that are impulsive in nature. We continue to add new data to our machine learning
database  from  the  incidents  reviewed  by  our  acoustic  experts  in  our  IRC  process.  Classification  continuously  improves  as  the  machine
classifiers are re-trained using the expanded data set.

Once an incident is classified as likely gunfire, it is sent to the acoustic experts in our IRC for additional analysis and confirmation.
Along with confirming an incident is gunfire, our acoustic experts also annotate the alerts with additional information that may be helpful
to  first  responders,  such  as  whether  there  are  multiple  shooters  or  if  a  high-capacity  or  fully  automatic  weapon  is  being  used.  Incident
notifications are sent when the incident is confirmed as gunfire by one of our acoustic experts. Alerts are delivered by SMS text and push
notifications and also through our mobile applications. The time from outdoor trigger-pull to a notification being sent to our customers is
typically 45 seconds or less.

ShotSpotter  Missions  combines  historical  crime  data  ingested  through  agency  Computer-Aided  Dispatch  (“CAD”)  and  Record
Management  System  (“RMS”)  feeds  along  with  temporal,  location  and  event-based  inputs  to  create  crime  forecasts.  The  system  ingests
multiple years’ worth of agency data and is “trained” using machine learning to determine correlations across variables. The models are
then tested against recent crime data to calibrate forecast accuracy.

The ShotSpotter Missions system is flexible enabling agencies to select which crime types to forecast and weight them based on
police and community priorities. Mission duration and suggested tactics are configured with police input. Upon deployment, new missions
are created for every patrol shift and beat using colored boxes overlayed on a map to indicate discrete areas of high risk for particular crime
types. These mission areas enable focused, directed and visible patrol presence to deter crime.

Intelligent Sensors

Our  rugged  gunshot  detection  sensor  is  an  intelligent,  internet-enabled  device  that  is  specially  built  to  ignore  ambient  noise  and
respond  to  impulsive  sounds,  accurately  time-stamping  their  arrival  times.  Advanced  digital  signal  processing  algorithms  filter  out
background  sounds  such  as  traffic,  and  extract  pulse  features  from  the  audio  signal  that,  along  with  the  time  and  angle  of  arrival  of  the
sound, are sent to our servers where algorithms compute the location of the sound source.

The  sensors  do  not  have  the  ability  to  live  stream  audio.  Typically,  sounds,  noises  or  voices  captured  on  the  secure  sensors  are
cached temporarily but are written over and permanently deleted within 48-72 hours. When a sensor is triggered by an impulsive sound, it
creates a potential gunshot “incident” that contains a recording including no more than two seconds before the incident and four seconds
after the incident.  This audio snippet is preserved indefinitely for potential evidentiary use.

9

Our  sensors  are  designed  and  tested  against  international  standards  for  installation  in  unprotected  outdoor  environments.  Special
consideration is given to minimize the sound of wind, rain and hail, which could otherwise limit the range of detection and produce false
results. Environmental condition tests performed on the sensors include temperature cycling, temperature soak, shock, vibration, salt fog
and moisture ingress protection.

We typically design and deploy arrays of 20 to 30 sensors per square mile taking into consideration the unique acoustic environment
in  which  we  are  deploying.  The  cumulative  experience  of  deploying  in  various  cities  with  different  acoustic  properties  has  provided  a
distinct  advantage  in  tailoring  our  sensor  arrays  to  perform  at  high  levels.  We  have  full  telemetry  to  each  sensor  that  provides  detailed
heartbeat  data  to  our  system  to  monitor  each  sensor’s  health  and  availability.  Sensor  firmware  is  maintained  with  over-the-air  updates.
Because  we  purposely  over-deploy  our  sensor  arrays,  multiple  sensors  can  be  offline  at  any  given  time  without  affecting  the  overall
performance of the system.

Incident Review Center

Our IRC operates 24 hours a day, seven days a week, 365 days a year. When a loud impulsive sound triggers enough of our outdoor
sensors that an incident is detected and located, audio from the incident is sent to our IRC via secure, high-speed network connections for
real-time  confirmation.  Within  seconds  of  an  incident,  one  of  our  acoustic  experts  analyzes  audio  data  and  recordings  of  the  potential
gunfire. When gunfire is confirmed, our IRC team sends an alert directly to emergency dispatch centers and field personnel through any
computer or mobile device with access to the Internet. This process typically takes less than 45 seconds from the time of the gunshot. Alerts
include:

•

•

•

•

the precise location of gunfire, including both latitude/longitude and street address;

the number and exact time of shots fired;

the number of shooters; and

if detectable, the use of fully automatic or high-capacity weapons.

Our IRC operates primarily out of our principal facilities in Newark, California and receives audio from incidents detected by our
outdoor sensors regardless of where such incidents occur. Although our IRC currently operates at a single location, our trained personnel
can perform IRC functions from any location that has a high-speed internet connection.

10

 
 
 
 
Gunshot Detection Alerts

Our alerts are delivered in the following forms:

ShotSpotter Dispatch

Our  IRC  sends  real-time  notifications  of  outdoor  gunfire  incidents  to  the  ShotSpotter  Dispatch  application,  which  is  the  user
interface  designed  for  emergency  dispatch  centers.  In  addition,  alerts  can  also  be  sent  directly  to  field  personnel  using  the  ShotSpotter
Respond application installed on computers in police cars.

Through the ShotSpotter applications, the alert provides the type of gunfire (single-round or multiple-round), a unique identification
number (Flex ID number), a date and time of the muzzle blast (trigger time), nearest address to the precise latitude and longitude of the
gunfire, number of shots and police district and beat identification. The alert also includes an audio clip of the incident.

One of our acoustic experts may add other contextual information related to the incident such as the possibility of multiple shooters,
high-capacity or fully automatic weapons, and the shooter’s location relative to a building (for example, in the front or back yard or in the
street). An audit trail of the time the alert was published to and acknowledged by our customer is also contained in the report. Any notes
added by 911 dispatchers are time- and date-stamped and indicate the operator’s identification.

ShotSpotter Respond

We also offer a robust mobile application, for customers using iPhone and Android devices. This application allows field personnel
to  directly  receive  immediate  alerts  of  outdoor  gunshots  and  related  critical  information.  The  alert  provides  the  type  of  gunfire  (single-
round or multiple-round), a unique identification number (Flex ID number),

11

 
 
a date and time of the muzzle blast (trigger time), nearest address to the location of the gunfire, number of shots and police district and beat
identification. The alert also includes an audio clip of the incident.

12

 
Real-time alert data with respect to gunshots can also be delivered to customers through email or SMS text messages.

Other Applications and Services

Investigator Portal

All  historical  incident  data  in  our  database  can  be  viewed,  searched,  sorted,  and  filtered  using  the  Investigator  Portal.  The
Investigator Portal can create reports for single incidents or groups of incidents. Filter settings may be used to select incidents grouped into
a  single  report.  Any  predefined  reports  may  be  viewed,  printed,  or  the  raw  data  exported  for  use  in  third-party  applications.  The
Investigator Portal also includes the ability to save audio clips to any recordable media.

Forensic Reports and Certified Expert Witness Services

Our gunshot data is also useful for detailed forensic analysis that helps reveal and clarify what actually occurred during a gunfire
incident, including the identification of certain weapon types, the number and specific time of each individual round fired, the number of
shooters involved and the changes in location and direction of shooters in motion. Because our solutions provide an exact time, location and
audio recording of a gunshot, we are able to provide authorities with critical evidence for investigations and prosecutions.

As part of our solution, we offer Detailed Forensic Reports (“DFRs”). These provide law enforcement personnel and prosecutors
with comprehensive, court-admissible analysis of a shooting incident, including the gunfire audio. We also offer expert witness testimony
to introduce the forensic analysis of the DFRs at trial and to provide technical expertise regarding our technology. Our forensic evidence
has been admitted in over 100 criminal prosecutions throughout the United States. Our technology and the forensic results achieved from it
have  been  found  to  be  admissible  in  numerous  states,  adhering  to  either  the  Frye  or  Daubert  expert  testimony  standard,  including
Minnesota, Nebraska, Pennsylvania, California, Missouri, New York, Colorado, Indiana and New Jersey.

13

 
 
 
ShotSpotter Missions

ShotSpotter Missions uses artificial intelligence-driven analysis to help strategically plan patrol missions and tactics for maximum

crime deterrence. The software-based tool provides:

•

•

•

crime forecasting and mission planning enabling more precise deployment of patrol resources;

dosage and tactic guidance by crime type to avoid oversaturation; and

report on mission activity and tactics for command staff.

The system combines historical crime data ingested through agency CAD and RMS feeds along with temporal, location and event-
based inputs to create crime forecasts. The system ingests multiple years’ worth of agency data and is “trained” using machine learning to
determine correlations across variables. The models are then tested against recent crime data to calibrate forecast accuracy.

The  Missions  system  is  flexible  enabling  agencies  to  select  which  crime  types  to  forecast  and  weight  them  based  on  police  and
community priorities. Mission duration and suggested tactics are configured with police input. Upon deployment, new missions are created
for every patrol shift and beat using colored boxes overlayed on a map to indicate discrete areas of high risk for  particular  crime  types.
These mission areas enable focused, directed and visible patrol presence to deter crime.

Deployment and Customer Success

When  we  deploy  new  ShotSpotter  Flex,  ShotSpotter  SiteSecure  and  ShotSpotter  SecureCampus  solutions,  we  install  our  outdoor
sensors in a specified coverage area according to our contract with the customer. As an initial step, we perform site surveys of the coverage
area  to  design  a  sensor  array,  which  typically  consist  of  20  to  30  sensors  per  square  mile.  We  typically  install  sensors  on  the  highest
buildings in the area, but we may also use existing infrastructure assets such as light poles. Once permission for installation is obtained, we
typically engage local electricians to install the sensors and perform required maintenance.

14

 
 
 
 
 
Given the specialized nature of our market, a key component of our strategy is to maintain our passionate focus on customer success.
We pride ourselves on our execution in customer on-boarding as well as ongoing consulting and customer support, all of which is critical to
ensure  not  only  high  customer  retention  rates  but  new  customer  acquisitions.  We  implement  our  customer  success  initiative  early  in  the
sales process in order to ensure that we are aligned with the customer’s ob jectives and can positively impact their defined outcomes. For
example,  during  deployment,  our  customer success  team,  consisting  of  experienced  law  enforcement  professionals,  provides  on-site
training  to  the  customer’s  officers,  dispatchers  and  investigators,  including  training  on  how  to  use  the  solution  and  best  practices  for
optimal results. We apply consultative best practices and policy development at the command staff level as well as tactical training for field
patrol officers. All of our efforts are focused on driving positive measurable outcomes on gun violence reduction and prevention.

Our  IRC  and  customer  service  organizations  provide  continuous  outdoor  incident  classification  and  technical  support  24  hours  a
day,  seven  days  a  week,  365  days  a  year.  The  nature  of  our  outdoor  incident  classification  process  provides  ongoing  and  significant
touchpoints  with  our  customers  through  our  published  alerts.  We  also  interact  with  our  customers  through  email,  chat  and  telephone
inquiries,  and  monitor  our  customers’  local  news  feeds  and  radio  dispatch  traffic  in  order  to  remain  aware  of  their  violence  prevention
activities.

Our customer success team is responsible for conducting periodic in-person account reviews that detail all aspects of the services
provided,  including  outcomes  generated  and  areas  for  future  improvement.  We  believe  that  these  account  reviews,  along  with  our
formalized on-boarding customer success program, are largely responsible for our high net promoter score (“NPS”). We obtain our NPS by
conducting surveys to measure customer loyalty and satisfaction. We believe a high NPS indicates a substantial competitive advantage in
facilitating customer acquisition and retention and increases customer lifetime value.

Customers

We  generate  annual  subscription  revenues  from  the  deployment  of  our  public  safety  solution  on  a  per-square-mile  basis. As  of
December 31, 2018, we had coverage areas under contract of approximately 670 square miles in the aggregate, of which 648 miles have
gone live, which included 100 cities and 10 campuses and other sites across the United States and South Africa, including three of the ten
largest cities in the United States. Since transitioning our public safety business to the ShotSpotter Flex model in 2011, we have added over
60 new ShotSpotter Flex customers, but only six such customers have terminated service, two of which were terminated due to hurricane
damage in 2017. For the year ended December 31, 2018, our two largest customers, City of Chicago and City of New York accounted for
22% and 15% of our revenue, respectively. The City of New York accounted for 18% of our total revenues for the year ended December
31,  2017,  and  accounted  for  12%  of  our  total  revenues  for  the  year  ended  December  31,  2016.  Puerto  Rico  Housing Administration
accounted for 12% of our total revenue for the year ended December 31, 2016.

Sales

We sell our solutions through our direct sales teams. Our sales teams focus on both new customer acquisition, customer renewal and
coverage  expansion.  Our  public  safety  solution  sales  team  identifies  communities  with  the  opportunity  to  benefit  from  our  solutions,
communicates  with  key  stakeholders,  navigates  the  challenges  associated  with  our  customers’  complex  funding  and  sales  cycles,  and
establishes a foundation for a successful customer relationship. In addition, our sales team works with customers to identify and procure
funds from alternate sources, including state and federal government grants. Our security solutions sales team focuses primarily on college
and university campuses, typically with the head of campus security, but also by engaging with boards of regents, budget office personnel
and other campus stakeholders. We intend to continue to invest in building a global sales organization as we further penetrate the market
for ShotSpotter Flex and expand the customer base for our security solutions.

At times, we may sell our solutions through channel partners as part of “Smart Cities” initiatives. To help integrate our solutions
with other services in this space and to take advantage of current and emerging technologies, we seek to enter into alliances with leading
companies focused on such initiatives. For example, in early 2017 we entered into a partnership with GE Current to integrate our outdoor
sensors, along with other technologies, into street lighting systems that help cities collect data and improve their operations. In 2018, we
entered into an agreement with Verizon to bring the ShotSpotter solution to cities by leveraging Verizon's Light Sensory Network, an IoT
platform deployed on street lights. By integrating our solutions with GE Current’s and Verizon’s systems, we believe we will expand our
coverage. In August of 2018, we entered into an agreement with Verizon, where they may sell our Flex solutions as a reseller, in addition to
the solution bundled with their Light Sensory Network.

15

Marketing

We focus our marketing efforts on the strength of our ShotSpotter brand and the unique features and benefits of our solutions.

Our  approach  and  capabilities  in  marketing  improved  significantly  in  2018  as  we  brought  on  veteran  leadership  and  invested
resources to expand the team, acquired new automation tools and developed and launched targeted programs across multiple stakeholder
groups that can influence a sale. The focus of the team is two-fold: to drive new, qualified leads into the pipeline enabling the sales team to
focus on closing deals, and to accelerate existing deals reducing time to revenue.

We  have  developed  several  innovative  programs  that  target  influencers  including  initiatives  to  encourage  healthcare  systems  to
advocate for and/or fund ShotSpotter deployments in their cities as well as a program to activate residents of ShotSpotter prospect cities to
advocate to city officials for programs and technologies that reduce gun violence including ShotSpotter.

We continue to invest in creating a presence at key events and conferences throughout the year where we can personally engage
with customers, prospects and influencers such as mayors, city managers, and trauma surgeons. The face-to-face interactions are invaluable
for introducing our value proposition, establishing relationships and building trust.

We continue to benefit from significant television, print and online press that is generated at little to no cost. Members of the media
have access to a self-serve, comprehensive media kit to easily insert video and photos that depict the service and its benefits in a compelling
fashion to enhance broadcast TV segments and print/online articles. We were mentioned in over 8,500 articles in 2018 - the majority of
which  were  organically  generated.  In  addition,  we  were  mentioned  in  numerous  broadcast  TV  and  radio  segments.  The  free  exposure
creates awareness for our system and lends credibility to our market leadership position.

Research and Development

We focus our research and development efforts on enhancing our advanced signal processing and classification algorithms, updating
our  sensor  hardware  technology,  reducing  manufacturing  costs,  developing  mobile,  web  and  desktop  applications,  evolving  our  cloud-
deployed  back-end  infrastructure  and  integration  with  “smart  cities”  initiatives.  ShotSpotter  Missions  crime  forecasting  uses  machine
learning and has led to additional investment in data science resources. As of December 31, 2018, we had 18 employees in our research and
development organization. In addition, we engage in research and development activities with manufacturing partners and outsource certain
activities  to  engineering  firms  to  further  supplement  our  internal  team.  Our  research  and  development  team  is  increasingly  focused  on
exploring the use of our data sets to conduct cognitive analysis and artificial intelligence integration.

Competition

The markets for public safety and security solutions are highly fragmented and evolving. Whether installed in local communities, on
critical  infrastructure  or  on  a  campus,  for  a  gunfire  detection  system  to  be  effective,  the  protection  zone  must  be  comprehensive.  We
believe our gunshot detection solutions represent the most effective public safety and security solutions on the market.

We compete on the basis of a number of factors, including:

•

•

•

•

•

product functionality, including the ability to cover broad outdoor geographic spaces;

solution performance, including the rapid capture of multiple acoustic incidents and accuracy;

ease of implementation, use and maintenance;

total cost of ownership; and

customer support and customer success initiatives.

16

 
 
 
 
 
ShotSpotter Flex Solution Competitors

Our  ShotSpotter  Flex  solution  is  unique  because  it  provides  scalable  wide  area  gunshot  detection  over  large  and  geographically
diverse areas, provides immediate and precise data on gunfire, helps communities define the scope of illegal gunfire, and provides cities
with detailed forensic data for investigation, prosecution and analysis. While we are not aware of any direct competitors offering wide-area
solutions comparable to ShotSpotter Flex, we believe the primary competitors in the broader gunfire detection space are Rafael Advanced
Defense  Systems  Ltd.,  Raytheon  Company,  V5  Systems,  Safety  Dynamics,  Inc.,  EAGL  Technology,  Shooter  Detection  Systems  and
Thales Group.

Most  of  these  other  outdoor  solutions  on  the  market  offer  limited  scope  point  protection,  proximity  sensors,  or  “counter-sniper
systems.” These systems are designed primarily for covering small areas, or for defined military or SWAT team applications, where the
target is known in advance and it is possible to put a sensor directionally toward the target. However, urban areas and critical infrastructure
require a wider system of protection that can cover a large area.

Although there are not direct competitors for our ShotSpotter Flex solution that are of concern, we do compete with other possible
uses of the limited funding available to our ShotSpotter Flex customers. Because law enforcement agencies or government entities have
limited  funds,  they  may  have  to  choose  among  resources  or  solutions  that  help  them  to  meet  their  overall  mission. Accordingly,  we
compete  not  only  with  our  customers’  internal  budget  decisions,  but  with  numerous  companies  vying  for  these  limited  funds,  including
Everbridge, Inc. and Axon Enterprises, Inc., among others. We believe that in areas with significant levels of gun activity, ShotSpotter Flex
is uniquely positioned to assist customers in interrupting, detecting and preventing gun violence.

Security Solutions Competitors

Our security solutions business operates in a highly competitive environment. In addition to other gunfire detection companies, we
may  face  competition  from  companies  offering  alternative  security  technologies,  such  as  video  surveillance,  access  control,  alarm  and
lighting systems. The direct competitors for security solutions include the Guardian system by Shooter Detection Systems LLC, SENTRI
by Safety Dynamics Inc., V5 Systems, FireFly by EAGL, and AmberBox, Inc. We believe none of our security solutions competitors is
able to offer the comprehensive outdoor coverage we offer.

ShotSpotter Missions Solution Competitors

ShotSpotter Missions operates in a developing and potentially competitive environment. In addition to control management and data
analytics  customers  companies,  we  may  face  competition  from  companies  offering  alternative  solutions  as  well  as  solutions  developed
internally by our customers. The direct competitors to our Missions solution include PredPol, Inc., CivicScape, LLC and may include other
CAD/RMS  providers  and  other  third-party  solutions  providers,  such  as  Genentech,  Inc.,  CentralSquare  Technologies  and  Motorola
Solutions, Inc.

Intellectual Property

Our  future  success  and  competitive  position  depend  in  part  on  our  ability  to  protect  our  intellectual  property  and  proprietary
technologies. To safeguard these rights, we rely on a combination of patent, trademark, copyright and trade secret laws, and contractual
protections in the United States and other jurisdictions.

As of December 31, 2018, we had 32 issued patents, 31 in the United States and one in Israel, as well as patent applications pending

for examination in the United States, Europe, Brazil and Mexico.

The issued patents expire on various dates from 2022 to 2034. We also license one patent from a third party, which expires in 2023.

We  also  license  software  from  third  parties  for  integration  into  our  offerings,  including  open  source  software  and  other  software
available on commercially reasonable terms. We cannot assure you that such third parties will maintain such software or continue to make
it available.

17

Facilities

Our principal facilities consist of office space for our corporate headquarters in Newark, California, where we occupy approximately

12,020 square feet of space under a lease that expires in October 2021.

We  lease  our  facilities  and  do  not  own  any  real  property.  We  may  procure  additional  space  as  we  add  employees  and  expand
geographically. We believe that our facilities are adequate to meet our needs for the immediate future and that should it be needed, suitable
additional space will be available to accommodate expansion of our operations.

Employees

As of December 31, 2018, we had 96 full-time and five part-time employees, of which 17 were in sales and marketing, 12 were in
general and administrative functions, 18 in research and development and 54 in operations, customer support and customer success. None
of our employees is represented by a labor union or covered by collective bargaining agreements. We consider our relationship with our
employees to be good.

Segment and Geographic Information

Information about segment reporting and long-lived assets is set forth in Note 3 of our Notes to Consolidated Financial Statements
included in “Financial Statements and Supplementary Data” of this Annual Report on F orm  10-K.  Total  revenues  generated  outside  the
United States were derived from our customer located in South Africa and were $0.9 million, $0.8 million and $0.4 million, in the years
ended December 31, 2018, 2017 and 2016, respectively. Substantially all of our non-monetary long-lived assets are located in the United
States. For a discussion of risks related to our international operations, see the risk factors set forth in Part I, Item 1A of this Annual Report
on Form 10-K.

Corporate Information

We  were  formed  as  ShotSpotter,  Inc.,  a  California  corporation,  in  2001  and  reincorporated  as  ShotSpotter,  Inc.,  a  Delaware
corporation,  in  2004.  We  run  our  operations  through  ShotSpotter,  Inc.  as  well  as  through  ShotSpotter  (Pty)  Ltd.,  our  wholly-owned
subsidiary based in South Africa. We also do business as “SST” pursuant to a registered trade name.

Our  principal  executive  offices  are  located  at  7979  Gateway  Boulevard,  Suite  210,  Newark,  California  94560  and  our  telephone
number is (510) 794-3100. Our website address is www.shotspotter.com. The information contained on, or that can be accessed through,
our website is not incorporated by reference into this Annual Report on Form 10-K, and you should not consider any information contained
on, or that can be accessed through, our website as part of this Annual Report on Form 10-K.

ShotSpotter, the ShotSpotter logo, ShotSpotter Missions, ShotSpotter Flex, ShotSpotter SecureCampus, ShotSpotter SiteSecure, and
other  trade  names,  trademarks  or  service  marks  of  ShotSpotter  appearing  in  this  Annual  Report  on  Form  10-K  are  the  property  of
ShotSpotter, Inc. Trade names, trademarks and service marks of other companies appearing in this Annual Report on Form 10-K are the
property of their respective holders.

Where You Can Find More Information

You can read our SEC filings, including this Annual Report on Form 10-K, over the internet at the SEC’s website at www.sec.gov.
You may also read and copy any document we file with the SEC at its public reference facilities at 100 F Street, N.E., Washington, D.C.
20549. You may also obtain copies of these documents at prescribed rates by writing to the Public Reference Section of the SEC at 100 F
Street,  N.E.,  Washington,  D.C.  20549.  Please  call  the  SEC  at  1-800-SEC-0330  for  further  information  on  the  operation  of  the  public
reference facilities.

We are subject to the information reporting requirements of the Exchange Act, and we are required to file reports, proxy statements
and other information with the SEC. These reports, proxy statements and other information are available for inspection and copying at the
public reference room and website of the SEC referred to above. We also maintain a website at www.shotspotter.com, at which you may
access these materials, free of charge, as reasonably practicable after they are electronically filed with, or furnished to, the SEC. We are
not, however, including the information contained on our website, or information that may be accessed through links on our website, as
part of, or incorporating such information by reference into, this Annual Report on Form 10-K.

18

 
Item 1A. RISK FACTORS.

Investing in our common stock involves a high degree of risk. You should consider carefully the risks and uncertainties described
below, together with all of the other information in this report, including our consolidated financial statements and related notes, before
deciding  whether  to  purchase  shares  of  our  common  stock.  If  any  of  the  following  risks  is  realized,  our  business,  operating  results,
financial condition and prospects could be materially and adversely affected. In that event, the price of our common stock could decline,
and you could lose part or all of your investment. Moreover, the risks described below are not the only ones that we face. Additional risks
not  presently  known  to  us  or  that  we  currently  deem  immaterial  may  also  affect  our  business,  operating  results,  prospects  or  financial
condition.  You  should  carefully  consider  these  risk  factors,  together  with  all  of  the  other  information  included  in  this  Annual  Report  on
Form 10-K as well as our other publicly available filings with the SEC.

Risks Related to Our Business and Industry

Our success depends on maintaining and increasing our sales, which depends on factors we cannot control, including the availability of
funding to our customers.

To date, substantially all of our revenues have been derived from contracts with local governments and their agencies, in particular
the  police  departments  of  major  cities  in  the  United  States.  To  a  lesser  extent,  we  also  generate  revenues  from  federal  agencies,  foreign
governments  and  higher  education  institutions.  We  believe  that  the  success  and  growth  of  our  business  will  continue  to  depend  on  our
ability  to  add  new  police  departments  and  other  government  agencies  as  customers  of  our  public  safety  solution  and  new  universities,
corporate campuses and key infrastructure and transportation centers as customers of our security solutions. Many of our target customers
have restricted budgets, such that we are forced to compete with programs or solutions that offer an alternative use of the same funds. A
number of factors could cause potential customers to delay or refrain from purchasing our solutions or prevent expansion of their use of our
solutions, including:

•

•

•

•

•

decreases  or  changes  in  available  funding,  including  budgetary  allocations,  government  grants  and  other  government
funding programs;

potential delays or changes in appropriations or other funding authorization processes;

changes in fiscal or contracting policies;

changes in elected or appointed officials; and

changes in laws or public sentiment regarding privacy or surveillance.

The occurrence of any of the foregoing would impede our ability to maintain or increase the amount of revenues derived from these

customers, which could have a material adverse effect on our business, operating results and financial condition.

Contracting with government entities can be complex, expensive and time-consuming.

The procurement process for government entities is in many ways more challenging than contracting in the private sector. We must
comply with laws and regulations relating to the formation, administration, performance and pricing of contracts with government entities,
including U.S. federal, state and local governmental bodies. These laws and regulations may impose added costs on our business or prolong
or complicate our sales efforts, and failure to comply with these laws and regulations or other applicable requirements could lead to claims
for  damages  from  our  customers,  penalties,  termination  of  contracts  and  other  adverse  consequences.  Any  such  damages,  penalties,
disruptions  or  limitations  in  our  ability  to  do  business  with  government  entities  could  have  a  material  adverse  effect  on  our  business,
operating results and financial condition.

Government entities often require highly specialized contract terms that may differ from our standard arrangements. For example, if
the federal government provides grants to certain state and local governments for our solutions, and such governments do not continue to
receive these grants, then these customers have the ability to terminate their contracts with us without penalty. Government entities often
impose compliance requirements that are complicated, require preferential pricing or “most favored nation” terms and conditions, or are
otherwise time-consuming and expensive to satisfy. Compliance with these special standards or satisfaction of such requirements

19

 
 
 
 
 
could complicate our efforts to obtain business or increase the cost of doing so. Even if we do meet these special standards or requirements,
the increased costs associated with providing our solutions to government customers could harm our margins. Additionally,  even once we
have  secured  a  government  contract,  the  renewal  process  can  be  lengthy  and  as  time-consuming  as  the  initial  sale,  and  we  may  be
providing our service for months past the contract expiration date without certainty if the renewal agreement will be signed or not.

Changes in the underlying regulatory conditions, political landscape or required procurement procedures that affect these types of
customers could be introduced prior to the completion of our sales cycle, making it more difficult or costly to finalize a contract with a new
customer or expand or renew an existing customer relationship. For example, customers may require a competitive bidding process with
extended response deadlines, review or appeal periods, or customer attention may be diverted to other government matters, postponing the
consideration  of  the  purchase  of  our  products.  Such  delays  could  harm  our  ability  to  provide  our  solutions  efficiently  and  to  grow  or
maintain our customer base.

If  we  are  unable  to  maintain  and  expand  coverage  of  our  existing  public  safety  customer  accounts  and  further  penetrate  the  public
safety market, our revenues may not grow.

Our  ability  to  increase  revenues  will  depend  in  large  part  on  our  existing  public  safety  solution  customers  renewing  their  annual
subscriptions and expanding their mileage coverage. Most of our ShotSpotter Flex customers begin using our solution in a limited coverage
area. Our experience has been, and we expect will continue to be, that after the initial implementation of our solutions, our new customers
typically renew their annual subscriptions, and many also choose to expand their coverage area. If our existing customers do not renew their
subscriptions, our revenues may decrease. However, some customers may choose to not renew or reduce their coverage. For example, as a
result of widespread destruction caused by hurricanes in Puerto Rico and the U.S. Virgin Islands, in September 2017, we discontinued our
service  to  our  customers  in  coverage  areas  in  those  locations  and  we  classified  the  contracts  as  expired  because  the  customers  were  no
longer live. At the time, the Housing Authority of Puerto Rico had been one of our largest customers. We cannot be certain when or if our
customers in Puerto Rico and the U.S. Virgin Islands will recover their infrastructure and become live customers again. If other existing
customers do not choose to renew or expand their coverage areas, our revenues will not grow as we anticipate.

Our ability to further penetrate the market for our public safety solutions depends on several factors, including: maintaining a high
level  of  customer  satisfaction  and  a  strong  reputation  among  law  enforcement;  increasing  the  awareness  of  our  ShotSpotter  Flex  and
ShotSpotter Missions solutions and their benefits; the effectiveness of our marketing programs; the availability of funding to our customers;
and the costs of our solutions. Some potential public safety customers may be reluctant or unwilling to use our solution for a number of
reasons, including concerns about additional costs, unwillingness to expose or lack of concern regarding the extent of gun violence in their
community, uncertainty regarding the reliability and security of cloud-based offerings or lack of awareness of the benefits of our public
safety solutions. If we are unsuccessful in expanding the coverage of ShotSpotter Flex by existing customers or adding new ShotSpotter
Flex customers, our revenues and growth prospects would suffer.

If we are unable to sell our solutions into new markets, our revenues may not grow.

Part of our growth strategy depends on our ability to increase sales of our security solutions and add new customers for our public
safety solution in markets outside of the United States. Any new market into which we attempt to sell our solutions may not be receptive.
For  example,  while  we  have  seen  growing  interest  in  our  security  solutions,  interest  in  the  indoor  gunshot  detection  offering  has  been
limited. We see greater opportunity in outdoor coverage and in 2018 we made the strategic decision to discontinue indoor coverage as part
of our service offering.

Our ability to successfully face these challenges depends on several factors, including increasing the awareness of our solutions and
their benefits; the effectiveness of our marketing programs; the costs of our solutions; our ability to attract, retain and effectively train sales
and marketing personnel; and our ability to develop relationships with communication carriers and other partners. If we are unsuccessful in
developing and marketing our solutions into new markets, new markets for our solutions might not develop or might develop more slowly
than we expect, either of which would harm our revenues and growth prospects.

20

Our sales cycle can be lengthy, time-consuming and costly, and our inability to successfully complete sales could harm our business.

Our sales process involves educating prospective customers and existing customers about the use, technical capabilities and benefits
of our solutions. Prospective customers, especially government agencies, often undertake a prolonged evaluation process that may last up to
nine  months  or  more  and  that  typically  involves  comparing  the  benefits  of  our  solutions  to  alternative  uses  of  funds.  We  may  spend
substantial time, effort and money on our sales and marketing efforts without any assurance that our efforts will produce any sales.

Additionally, events affecting our customers’ budgets or missions may occur during the sales cycle that could negatively impact the
size  or  timing  of  a  purchase  after  we  have  invested  substantial  time,  effort  and  resources  into  a  potential  sale,  contributing  to  more
unpredictability in the growth of our business. If we are unable to succeed in closing sales with new and existing customers, our business,
operating results and financial condition will be harmed.

Changes in the availability of federal funding to support local law enforcement efforts could impact our business.

Many  of  our  customers  rely  to  some  extent  on  funds  from  the  U.S.  federal  government  in  order  to  purchase  and  pay  for  our
solutions. Any  reduction  in  federal  funding  for  local  law  enforcement  efforts  could  result  in  our  customers  having  less  access  to  funds
required to continue, renew, expand or pay for our solutions. For example, changes in policies with respect to “sanctuary cities” may result
in a reduction in federal funds available to our current or potential customers. If federal funding is reduced or eliminated and our customers
cannot find alternative sources of funding to purchase our solutions, our business will be harmed.

If our business does not grow as we expect, or if we fail to manage our growth effectively, our operating results and business prospects
would suffer.

Our ability to successfully grow our business depends on a number of factors including our ability to:

•

•

•

•

•

•

accelerate our acquisition of new customers;

further sell expansions of coverage areas to our existing customers;

expand our international footprint;

expand into new vertical markets, such as our security solutions;

increase awareness of the benefits that our solutions offer; and

maintain our competitive and technology leadership position.

As usage of our solutions grows, we will need to continue to make investments to develop and implement new or updated solutions,
technologies,  security  features  and  cloud-based  infrastructure  operations.  In  addition,  we  will  need  to  appropriately  scale  our  internal
business systems and our services organization, including the suppliers of our detection equipment and customer support services, to serve
our growing customer base. Any failure of, or delay in, these efforts could impair the performance of our solutions and reduce customer
satisfaction.

Further, our growth could increase quickly and place a strain on our managerial, operational, financial and other resources, and our
future operating results depend to a large extent on our ability to successfully manage our anticipated expansion and growth. To manage our
growth successfully, we will need to continue to invest in sales and marketing, research and development, and general and administrative
functions  and  other  areas.  We  are  likely  to  recognize  the  costs  associated  with  these  investments  earlier  than  receiving  some  of  the
anticipated  benefits,  and  the  return  on  these  investments  may  be  lower,  or  may  develop  more  slowly,  than  we  expect,  which  could
adversely affect our operating results.

If we are unable to manage our growth effectively, we may not be able to take advantage of market opportunities or develop new
solutions or upgrades to our existing solutions, satisfy customer requirements, maintain the quality and security of our solutions or execute
on our business plan, any of which could have a material adverse effect on our business, operating results and financial condition.

21

 
 
 
 
 
 
Our  business  is  dependent  upon our  ability  to  deploy  and  deliver  our  solutions,  and  the  failure  to  meet  our  customers’  expectations
could harm our reputation, which may have a material adverse effect on our business, operating results and financial condition.

Promoting  and  demonstrating  the  utility  of  our  solutions  as  useful,  reliable  and  important  tools  for  law  enforcement  and  security
personnel  is  critical  to  the  success  of  our  business.  Our  ability  to  secure  customer  renewals  and  enter  into  new  customer  contracts  is
dependent on our reputation and our ability to deliver our solutions effectively. We believe that our reputation among police departments
using ShotSpotter Flex is particularly important to our success. Our ability to meet customer expectations will depend on a wide range of
factors, including:

•

•

•

•

•

•

•

•

•

•

•

our ability to continue to offer high-quality, innovative and accurate gunshot detection services;

our  ability  to  maintain  continuous  monitoring  during  high  outdoor-noise  activity  periods  such  as  New  Year’s  Day,  the
Fourth of July and Cinco de Mayo;

our ability to maintain high customer satisfaction, including meeting our SLA standards;

the perceived value and quality of our solutions;

differences in opinion regarding the metrics that measure the success of our solutions;

our ability to successfully communicate the unique value proposition of our solutions;

our ability to provide high-quality customer support;

any misuse or perceived misuse of our solutions;

interruptions, delays or attacks on our platform;

litigation- or regulation-related developments; and

damage to or degradation of our sensors or sensor network by third parties.

Furthermore,  negative  publicity,  whether  or  not  justified,  relating  to  events  or  activities  attributable  to  us,  our  solutions,  our
employees, our partners or others associated with any of these parties, may tarnish our reputation. Damage to our reputation may reduce
demand  for  our  solutions  and  would  likely  have  a  material  adverse  effect  on  our  business,  operating  results  and  financial  condition.
Moreover, any attempts to rebuild our reputation may be costly and time-consuming, and such efforts may not ultimately be successful.

Interruptions or performance problems associated with our technology and infrastructure may adversely affect our business and results
of operations.

We  have  in  the  past  experienced,  and  may  in  the  future  experience,  performance  issues  due  to  a  variety  of  factors,  including
infrastructure changes, human or software errors, intentional or accidental damage to our technology (including sensors), website or third-
party hosting disruptions or capacity constraints due to a number of potential causes including technical failures, natural disasters or security
attacks. If our security is compromised, our platform is unavailable or our users are unable to receive our alerts or otherwise communicate
with our IRC, within a reasonable amount of time or at all, our business could be negatively affected. In some instances, we may not be
able to identify the cause or causes of these performance problems within an acceptable period of time.

In addition, our IRC is located in a single facility. Although the functions of our IRC can be performed remotely, any interruption or
delay in service from our IRC, such as from a communications or power outage, could limit our ability deliver our solutions. In addition, it
may  become  increasingly  difficult  to  maintain  and  improve  the  performance  of  our  solutions,  especially  during  peak  usage  times  as  the
capacity of our IRC operations reaches its limits. If there is an interruption or delay in service from our IRC and a gunshot is detected but
not reviewed in the allotted time, our software will queue the incident for off line review. This may result in delayed notifications to our
customers  and  as  a  result,  we  could  experience  a  decline  in  customer  satisfaction  with  our  solutions  and  our  reputation  and  growth
prospects could be harmed.

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We expect to continue to make significant investments to maintain and improve the performance of our solutions. To the extent that
we do not effectively address capacity constraints, upgrade our systems as needed and continually develop our technology to accommodate
actual and anticipated changes in technology, our business, operating results and financial condition may be adversely affected.

We rely on wireless carriers to provide access to wireless networks through which our acoustic sensors communicate with our cloud
network  and  with  which  we  provide  our  notification  services  to  customers,  and  any  interruption  of  such  access  would  impair  our
business.

We  rely  on  wireless  carriers,  mainly AT&T  and  Verizon,  to  provide  access  to  wireless  networks  for  machine-to-machine  data
transmissions,  which  are  an  integral  part  of  our  services.  Our  wireless  carriers  may  suspend  wireless  service  to  expand,  maintain  or
improve their networks. These wireless carriers perform routine maintenance and periodic software and firmware updates that may damage
our sensors or make them inoperable. Any suspension or other interruption of services would adversely affect our ability to provide our
services  to  our  customers  and  may  adversely  affect  our  reputation.  In  addition,  the  terms  of  our  agreements  with  these  wireless  carriers
provide that either party can cancel or terminate the agreement for convenience with 90 days’ notice. If one of our wireless carriers were to
terminate its agreement with us, we would need to source a different wireless carrier and/or modify our equipment during the notice period
in order to minimize disruption in the performance of our solutions. Price increases or termination by our wireless carriers or changes to
existing contract terms could have a material adverse effect on our business, operating results and financial condition.

We  may  be  unable  to  continue  delivery  of  our  solutions  due  to  natural  disasters,  power  outages  or  other  events  impacting  us  or  our
customers, which could harm our operating results and financial condition.

We recognize revenue on a subscription basis as our solutions are provided to our customers over time. If our services are disrupted
due to natural disasters, power outages or other events that we cannot control, as what had happened when hurricanes hit Puerto Rico and
the U.S. Virgin Islands in 2017, we may not be able to continue providing our solutions as expected.

When we stop providing coverage, we also stop recognizing revenues as a result of the affected subscription agreement. If we are
forced to discontinue our services due to natural disasters, power outages and other events outside of our control, our revenues may decline,
which would negatively impact our results of operations and financial condition. In addition, we may face liability for damages caused by
our sensors in the event of heavy weather or other natural disasters. We may also incur additional costs to repair or replace installed sensor
networks damaged by heavy weather, hurricanes or other natural disasters.  

Any  of  our  facilities  may  be  harmed  or  rendered  inoperable  by  natural  or  man-made  disasters,  including  earthquakes,  tornadoes,
hurricanes,  wildfires,  floods,  nuclear  disasters,  acts  of  terrorism  or  other  criminal  activities,  infectious  disease  outbreaks,  and  power
outages, which may render it difficult or impossible for us to operate our business for some period of time. For example, our IRC and a
data center that hosts some of our customer services are located in the San Francisco Bay Area, a region known for seismic activity. Our
facilities  would  likely  be  costly  to  repair  or  replace,  and  any  such  efforts  would  likely  require  substantial  time. Any  disruptions  in  our
operations  could  negatively  impact  our  business  and  operating  results,  and  harm  our  reputation.  In  addition,  we  may  not  carry  business
insurance or may not carry sufficient business insurance to compensate for losses that may occur. Any such losses or damages could have a
material adverse effect on our business, operating results and financial condition. In addition, the facilities of significant vendors, including
the manufacturer of our proprietary acoustic sensor, may be harmed or rendered inoperable by such natural or man-made disasters, which
may cause disruptions, difficulties or material adverse effects on our business.

23

Real or perceived false positive gunshot alerts or failure or perceived failure to generate alerts for actual gunfire could adversely affect
our  customers  and  their  operations,  damage  our brand  and  reputation  and  adversely  affect  our  growth  prospects  and  results  of
operations.

A  false  positive  alert,  in  which  a  non-gunfire  incident  is  reported  as  gunfire,  could  result  in  an  unnecessary  rapid  deployment  of
police officers and first responders, which may raise unnecessary fear among the occupants of a community or facility, and may be deemed
a waste of police and first responder resources. A failure to alert law enforcement or security personnel of actual gunfire (false negative)
could result in a less rapid or no response by police officers and first responders, increasing the probability of injury or loss of life. Both
false positive alerts and the failure to generate alerts of actual gunfire (false negative) may result in customer dissatisfaction, potential loss
of  confidence  in  our  solutions,  and  potential  liabilities  to  customers  or  other  third  parties,  any  of  which  could  harm  our  reputation  and
adversely impact our business and operating results. Additionally, the perception of a false positive alert or of a failure to generate an alert,
even  where  our  customers  understand  that  our  solutions  were  utilized  correctly,  could  lead  to  negative  publicity  or  harm  the  public
perception of our solutions, which could harm our reputation and adversely impact our business and operating results.

Economic uncertainties or downturns, or political changes, could limit the availability of funds available to our customers and potential
customers, which could materially adversely affect our business.

Economic uncertainties or downturns could adversely affect our business and operating results. Negative conditions in the general
economy both in the United States and abroad, including conditions resulting from changes in gross domestic product growth, financial and
credit market fluctuations, political deadlock, natural catastrophes, such as the devastation caused by the hurricanes in Puerto Rico and U.S.
Virgin Islands, warfare and terrorist attacks on the United States, Europe, the Asia Pacific region or elsewhere, could cause a decrease in
funds available to our customers and potential customers and negatively affect the rate of growth of our business.

These  economic  conditions  may  make  it  extremely  difficult  for  our  customers  and  us  to  forecast  and  plan  future  budgetary
decisions  or  business  activities  accurately,  and  they  could  cause  our  customers  to  reevaluate  their  decisions  to  purchase  our  solutions,
which could delay and lengthen our sales cycles or result in cancellations of planned purchases. Furthermore, during challenging economic
times or as a result of political changes, our customers may tighten their budgets and face constraints in gaining timely access to sufficient
funding or other credit, which could result in an impairment of their ability to make timely payments to us. In turn, we may be required to
increase our allowance for doubtful accounts, which would adversely affect our financial results.

We  cannot  predict  the  timing,  strength  or  duration  of  any  economic  slowdown,  instability  or  recovery,  generally  or  within  any
particular industry, or the impact of political changes. If the economic conditions of the general economy or industries in which we operate
worsen  from  present  levels,  or  if  recent  political  changes  result  in  less  funding  being  available  to  purchase  our  solutions,  our  business,
operating results, financial condition and cash flows could be adversely affected.

We have not been profitable historically and may not achieve or maintain profitability in the future.

Although we had our first quarter of profitability in the fourth quarter of 2018, annually we have posted a net loss in each year since
inception, including net losses of $2.7 million, $10.0 million and $6.9 million during the years ended December 31, 2018, 2017 and 2016,
respectively, and expect to post a moderate net loss in the first quarter of 2019. As of December 31, 2018, we had an accumulated deficit of
$97.4 million. We are not certain whether we will be able to maintain high enough volume of sales of our solutions to sustain or increase
our growth or maintain profitability in the future. We also expect our costs to increase in future periods, which could negatively affect our
future  operating  results  if  our  revenues  do  not  increase.  In  particular,  we  expect  to  continue  to  expend  substantial  financial  and  other
resources on:

•

•

sales and marketing, including a significant expansion of our sales organization, both domestically and internationally;

research and development related to our solutions, including investments in our engineering and technical teams;

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•

•

•

acquisition  of  complementary  technologies  or  businesses,  such  as  our  acquisition  of  HunchLab  technology  in  October
2018;

continued international expansion of our business; and

general and administrative expenses, including legal and accounting expenses related to operating as a public company.

These investments may not result in increased revenues or growth in our business. If we are unable to increase our revenues at a rate
sufficient to offset the expected increase in our costs, our business, operating results and financial position may be harmed, and we may not
be  able  to  maintain  profitability  over  the  long  term.  Additionally,  we  may  encounter  unforeseen  operating  expenses,  difficulties,
complications,  delays  and  other  unknown  factors  that  may  result  in  losses  in  future  periods.  If  our  revenue  growth  does  not  meet  our
expectations in future periods, our financial performance may be harmed, and we may not maintain profitability in the future.

We may require additional capital to fund our business and support our growth, and our inability to generate and obtain such capital on
acceptable terms, or at all, could harm our business, operating results, financial condition and prospects.

We intend to continue to make substantial investments to fund our business and support our growth. In addition, we may require
additional  funds  to  respond  to  business  challenges,  including  the  need  to  develop  new  features  or  enhance  our  solutions,  improve  our
operating  infrastructure  or  acquire  or  develop  complementary  businesses  and  technologies. As  a  result,  in  addition  to  the  revenues  we
generate from our business and our existing cash balances, we may need to engage in additional equity or debt financings to provide the
funds required for these and other business endeavors. If we raise additional funds through future issuances of equity or convertible debt
securities, our existing stockholders could suffer significant dilution, and any new equity securities we issue could have rights, preferences
and  privileges  superior  to  those  of  holders  of  our  common  stock. Any  debt  financing  that  we  may  secure  in  the  future  could  involve
restrictive covenants relating to our capital raising activities and other financial and operational matters, which may make it more difficult
for us to obtain additional capital and to pursue business opportunities, including potential acquisitions. We may not be able to obtain such
additional financing on terms favorable to us, if at all. If we are unable to obtain adequate financing or financing on terms satisfactory to us
when  we  require  it,  our  ability  to  continue  to  support  our  business  growth  and  to  respond  to  business  challenges  could  be  significantly
impaired, and our business may be adversely affected. In addition, our inability to generate or obtain the financial resources needed may
require  us  to  delay,  scale  back,  or  eliminate  some  or  all  of  our  operations,  which  may  have  a  material  adverse  effect  on  our  business,
operating results, financial condition and prospects.

The incurrence of debt may impact our financial position and subject us to additional financial and operating restrictions.

On September 27, 2018, we entered into a $10.0 million senior secured revolving credit facility with Umpqua Bank (the “Umpqua
Credit Agreement”),  which  we  intend  to  use  for  general  working  capital  purposes. As  of  December  31,  2018,  we  had  no  outstanding
amounts due on nor any usage of the Umpqua Credit Agreement.

Under  the  Umpqua  Credit Agreement,  we  are  subject  to  various  negative  covenants  that  limit,  subject  to  certain  exclusions,  our
ability to incur indebtedness, make loans, invest in or secure the obligations of other parties, pay or declare dividends, make distributions
with respect to our securities, redeem outstanding shares of our stock, create subsidiaries, materially change the nature of its business, enter
into related party transactions, engage in mergers and business combinations, the acquisition or transfer of Company assets outside of the
ordinary  course  of  business,  grant  liens  or  enter  into  collateral  relationships  involving  company  assets  or  reincorporate,  reorganize  or
dissolve  the  Company.  These  covenants  could  adversely  affect  our  financial  health  and  business  and  future  operations  by,  among  other
things:

•

•

making it more difficult to satisfy our obligations, including under the terms of the Umpqua Credit Agreement;

limiting our ability to refinance our debt on terms acceptable to us or at all;

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•

•

•

limiting our flexibility to plan for and adjust to changing business and market conditions and increasing our vulnerability;

limiting our ability to use our available cash flow to fund future acquisitions, working capital, business activities, and other
general corporate requirements; and

limiting our ability to obtain additional financing for working capital to fund growth or for general corporate purposes, even
when necessary to maintain adequate liquidity.

We are also required to maintain certain financial covenants tied to our leverage, interest charges and profitability. Our ability to
meet such covenants (those negative covenants discussed in the preceding paragraph) or other restrictions can be affected by events beyond
our  control,  and  our  failure  to  comply  with  the  financial  and  other  covenants  would  be  an  event  of  default  under  the  Umpqua  Credit
Agreement.  If  an  event  of  default  under  the  Umpqua  Credit  Agreement,  has  occurred  and  is  continuing,  the  outstanding  borrowings
thereunder  could  become  immediately  due  and  payable,  and  we  would  then  be  required  to  cash  collateralize  any  letters  of  credit  then
outstanding,  and  the  lender  could  refuse  to  permit  additional  borrowings  under  the  facility.  We  cannot  assure  you  that  we  would  have
sufficient  assets  to  repay  those  borrowings  and,  if  we  are  unable  to  repay  those  amounts,  the  lender  could  proceed  against  the  collateral
granted to them to secure such indebtedness. We have pledged substantially all of our assets as collateral, and an event of default would
likely have a material adverse effect on our business.

New competitors may enter the market for our public safety solution.

If  cities  and  other  government  entities  increase  their  efforts  to  reduce  gun  violence  or  our  solutions  gain  visibility  in  the  market,
companies could decide to enter into the public safety solution market and thereby increase the competition we face. In addition to other
gunshot detection products, we also compete with other technologies and solutions targeting our public safety customers’ resources for law
enforcement and crime prevention. Our competitors could benefit from the disclosure of our data or information concerning our techniques
and processes due to legal or other obligations (for example, as a result of public-records requests or subpoenas to provide information or to
testify in court). Because there are several possible uses for these limited budgetary resources, if we are not able to compete successfully
for these limited resources, our business may not grow as we expect, which could adversely impact our revenues and operating results.

The competitive landscape for our security solutions is evolving.

The  market  for  security  solutions  for  university  campuses,  corporate  campuses  and  transportation  and  key  infrastructure  centers
includes  a  number  of  available  options,  such  as  video  surveillance  and  increased  human  security  presence.  Because  there  are  several
possible  uses  of  funds  for  campus  security  needs,  we  may  face  increased  challenges  in  demonstrating  or  distinguishing  the  benefits  of
ShotSpotter SecureCampus and ShotSpotter SiteSecure, our security solutions. In particular, while we have  seen  growing  interest  in  our
security solutions, interest in the indoor gunshot detection offering was limited. As a result, in June 2018, we made the strategic decision to
no longer include indoor coverage as part of our service offering.

Failure to effectively develop and expand our sales and marketing capabilities could harm our ability to increase our customer base and
achieve broader market acceptance of our solutions.

To increase total customers and customer coverage areas and to achieve broader market acceptance of our solutions, we will need to
expand  our  sales  and  marketing  organization  and  increase  our  business  development  resources,  including  the  vertical  and  geographic
distribution  of  our  sales  force  and  our  teams  of  account  executives  focused  on  new  accounts  and  responsible  for  renewal  and  growth  of
existing accounts.

Our business requires that our sales personnel have particular expertise and experience in working with law enforcement agencies,
other government organizations and higher education institutions. We may not achieve revenue growth from expanding our sales force if
we  are  unable  to  hire,  develop  and  retain  talented  sales  personnel  with  appropriate  experience,  if  our  new  sales  personnel  are  unable  to
achieve desired productivity levels in a reasonable period of time or if our sales and marketing programs are not effective.

26

 
 
 
Our  strategy  includes  pursuing  acquisitions,  and  our  inability  to  successfully  integrate  newly-acquired  technologies,  assets  or
businesses  may  harm  our  financial  results.  Future  acquisitions  of  technologies,  assets  or  businesses,  which  are  paid  for  partially  or
entirely through the issuance of stock or stock rights, could dilute the ownership of our existing stockholders.

We may evaluate and consider potential strategic transactions, including acquisitions of, or investments in, businesses, technologies,
services, products and other assets in the future. For example, in October 2018, we acquired the HunchLab technology and related assets
from Azavea Inc. We also may enter into relationships with other businesses to expand our platform and applications, which could involve
preferred or exclusive licenses, additional channels of distribution, discount pricing or investments in other companies.

We  believe  that  part  of  our  continued  growth  will  be  driven  by  acquisitions  of  other  companies  or  their  technologies,  assets,
businesses  and  teams.  The  HunchLab  acquisition  gives  rise,  and  any  acquisitions  in  the  future  that  we  complete  will  give  rise,  to  risks,
including:

•

•

•

•

•

•

•

•

•

•

•

•

incurring higher than anticipated capital expenditures and operating expenses;

failing to assimilate the operations and personnel or failing to retain the key personnel of the acquired company or business;

failing to integrate the acquired technologies, or incurring significant expense to integrate acquired technologies, into our
platform and applications;

disrupting our ongoing business;

diverting our management’s attention and other company resources;

failing to maintain uniform standards, controls and policies;

incurring significant accounting charges;

impairing relationships with our customers and employees;

finding  that  the  acquired  technology,  asset  or  business  does  not  further  our  business  strategy,  that  we  overpaid  for  the
technology, asset or business or that we may be required to write off acquired assets or investments partially or entirely;

failing to realize the expected synergies of the transaction;

being exposed to unforeseen liabilities and contingencies that were not identified prior to acquiring the company; and

being unable to generate sufficient revenue and profits from acquisitions to offset the associated acquisition costs.

Fully integrating an acquired technology, asset or business into our operations may take a significant amount of time. We may not
be  successful  in  overcoming  these  risks  or  any  other  problems  encountered  with  acquisitions.  To  the  extent  that  we  do  not  successfully
avoid or overcome the risks or problems related to any such acquisitions, our results of operations and financial condition could be harmed.
Acquisitions  also  could  impact  our  financial  position  and  capital  requirements,  or  could  cause  fluctuations  in  our  quarterly  and  annual
results of operations. Acquisitions could include significant goodwill and intangible assets, which may result in future impairment charges
that  would  reduce  our  stated  earnings.  We  may  incur  significant  costs  in  our  efforts  to  engage  in  strategic  transactions  and  these
expenditures may not result in successful acquisitions.

We expect that the consideration we might pay for any future acquisitions of technologies, assets, businesses or teams could include
stock, rights to purchase stock, cash or some combination of the foregoing. If we issue stock or rights to purchase stock in connection with
future acquisitions, net income per share and then-existing holders of our common stock may experience dilution.

27

 
 
 
 
 
 
 
 
 
 
 
 
The nature of our business exposes us to inherent liability risks.

Our  solutions,  including  ShotSpotter  Flex,  ShotSpotter  SecureCampus  and  ShotSpotter  SiteSecure,  are  designed  to  communicate
real-time alerts of gunfire incidents to police officers and first responders. Due to the nature of such applications, we are potentially exposed
to  greater  risks  of  liability  for  employee  acts  or  omissions  or  system  failures  than  may  be  inherent  in  other  businesses.  Although
substantially  all  of  our  customer  agreements  contain  provisions  limiting  our  liability  to  our  customers,  we  cannot  be  certain  that  these
limitations will be enforced or that the costs of any litigation related to actual or alleged omissions or failures would not have a material
adverse  effect  on  us  even  if  we  prevail.  Further,  certain  of  our  insurance  policies  and  the  laws  of  some  states  may  limit  or  prohibit
insurance  coverage  for  punitive  or  certain  other  types  of  damages  or  liability  arising  from  gross  negligence,  or  other  issues,  such  as
damages caused due to installation of our sensors on buildings owned by third parties, and we cannot assure you that we are adequately
insured against the risks that we face.

The nature of our business may result in undesirable press coverage or other negative publicity.

Our solutions are used to assist law enforcement and first responders in the event that gunfire is detected. Even when our solutions
work as intended, the incidents detected by our solutions could lead to injury, loss of life and other negative outcomes, and such events are
likely to receive negative publicity. If we fail to detect an incident, or if we detect an incident, such as a terrorist attack or active-shooter
event, but the response time of law enforcement or first responders is not sufficiently quick to prevent injury, loss of life, property damage
or  other  adverse  outcomes,  we  may  receive  negative  media  attention. At  times,  our  data  or  information  concerning  our  techniques  and
processes may become a matter of public record due  to  legal  or  other  obligations  (for  example,  as  a  result  of  public-records  requests  or
subpoenas to provide information or to testify in court), and we may receive negative media attention as a result.  

In addition, our solutions require that our customers monitor alerts and respond timely to notifications of gunshots. If our customers
do not fully utilize our systems, we may be subject to criticism and unflattering media coverage regarding the effectiveness of our solutions
and  the  cost  of  our  solutions  to  our  customers.  Such  negative  publicity  could  have  an  adverse  impact  on  new  sales  or  renewals  or
expansions of coverage areas by existing customers, which would adversely impact our financial results and future prospects.

Real or perceived errors, failures or bugs in our software could adversely affect our operating results and growth prospects.

Because  our  software  is  complex,  undetected  errors,  failures  or  bugs  may  occur.  Our  software  is  often  installed  and  used  with
different  operating  systems,  system  management  software,  and  equipment  and  networking  configurations,  which  may  cause  errors  or
failures of our software or other aspects of the computing environment into which it is deployed. In addition, deployment of our software
into  computing  environments  may  expose  undetected  errors,  compatibility  issues,  failures  or  bugs  in  our  software.  Despite  our  testing,
errors, failures or bugs may not be found in our software until it is released to our customers. Moreover, our customers could incorrectly
implement or inadvertently misuse our software, which could result in customer dissatisfaction and adversely impact the perceived utility
of  our  products  as  well  as  our  brand. Any  of  these  real  or  perceived  errors,  compatibility  issues,  failures  or  bugs  in  our  software  could
result in negative publicity, reputational harm, loss of or delay in market acceptance of our software, loss of competitive position or claims
by customers for losses sustained by them. In any such event, we may be required, or may choose, for customer relations or other reasons,
to expend additional resources in order to correct the problem. Alleviating any of these problems could require significant expenditures of
our capital and other resources and could cause interruptions or delays in the use of our solutions, which could cause us to lose existing or
potential customers and could adversely affect our operating results and growth prospects.

28

Interruptions  or  delays  in  service  from  our  third-party  providers  could  impair  our  ability  to  make  our  solutions  available  to  our
customers, resulting in customer dissatisfaction, damage to our reputation, loss of customers, limited growth and reduction in revenues.

We  currently  use  third-party  data  center  hosting  facilities  to  host  certain  components  of  our  solutions.  Our  operations  depend,  in
part,  on  our  third-party  providers’  abilities  to  protect  these  facilities  against  damage  or  interruption  from  natural  disasters,  power  or
communications failures, cyber incidents, criminal acts and similar events. In the event that any of our third-party facility arrangements is
terminated, or if there is a lapse of service or damage to a facility, we could experience service interruptions in our solutions as well as
delays and additional expenses in arranging new facilities and services. Any changes in third-party service levels at our data centers or any
errors, defects, disruptions, cyber incidents or other performance problems with our solutions could harm our reputation.

Any  damage  to,  or  failure  of,  the  systems  of  our  third-party  providers  could  result  in  interruptions  to  our  solutions.  Despite
precautions  taken  at  our  data  centers,  the  occurrence  of  spikes  in  usage  volume,  natural  disasters,  cyber  incidents,  acts  of  terrorism,
vandalism or sabotage, closure of a facility without adequate notice or other unanticipated problems could result in lengthy interruptions in
the  availability  of  our  services.  Problems  faced  by  our  third-party  data  center  locations,  with  the  network  providers  with  whom  they
contract,  or  with  the  systems  by  which  our  communications  providers  allocate  capacity  among  their  customers,  including  us,  could
adversely affect the experience of our customers. Interruptions in our services might cause us to issue refunds to customers and subject us
to potential liability.

Further,  our  insurance  policies  may  not  adequately  compensate  us  for  any  losses  that  we  may  incur  in  the  event  of  damage  or
interruption,  and  therefore  the  occurrence  of  any  of  the  foregoing  could  subject  us  to  liability,  cause  us  to  issue  credits  to  customers  or
cause customers not to renew their subscriptions for our applications, any of which could materially adversely affect our business.

If our security measures or those of our customers or third-party providers are compromised, or if unauthorized access to the data of
our customers is otherwise obtained, our solutions may be perceived as not being secure, our customers may be harmed and may curtail
or cease their use of our solutions, our reputation may be damaged and we may incur significant liabilities.

Our  operations  involve  the  storage  and  transmission  of  gunfire  incident  data,  including  date,  time,  address  and  GPS  coordinates,
occurring  in  our  customer’s  coverage  area.  Security  incidents,  whether  as  a  result  of  third-party  action,  employee  or  customer  error,
technology  impairment  or  failure,  malfeasance  or  criminal  activity,  could  result  in  unauthorized  access  to,  or  loss  or  unauthorized
disclosure of, this gunfire incident data, which could result in litigation expenses or damages, indemnity and other contractual obligations
and  other  possible  liabilities,  including  but  not  limited  to  government  fines  and  penalties  and  mitigation  expenses,  as  well  as  negative
publicity, which could damage our reputation, impair our sales and harm our customers and our business. Cyber incidents and malicious
internet-based activity continue to increase generally, and providers of cloud-based services have been targeted. If third parties with whom
we work, such as vendors or developers, violate applicable laws or our security policies, such violations may also put our gunfire incident
data at risk and could in turn have an adverse effect on our business. In addition, such a violation could expose the locations of our sensors,
including those sensors for which we obtained third-party consents that include confidentiality obligations. We may be unable to anticipate
or prevent techniques used to obtain unauthorized access or to sabotage systems because such techniques change frequently and often are
not  detected  until  after  an  incident  has  occurred. As  we  increase  our  customer  base  and  our  brand  becomes  more  widely  known  and
recognized, third parties may increasingly seek to compromise our security controls or gain unauthorized access to customer data or other
sensitive  information.  Further,  because  of  the  nature  of  the  services  that  we  provide  to  our  customers,  we  may  be  a  unique  target  for
attacks.

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Many governments have enacted laws requiring companies to notify individuals of data security incidents or unauthorized transfers
involving certain types of personal data. In addition, some of our customers contractually require notification of any data security incident.
Accordingly, security incidents experienced by our competitors, by our customers or by us may lead to public disclosures, which may lead
to widespread negative publicity. Any security compromise in our industry, whether actual or perceived, could harm our reputation, erode
customer confidence in the effectiveness of our security measures, negatively impact our ability to attract new customers, cause existing
customers to elect not to renew their subscriptions or subject us to third-party lawsuits, regulatory fines or other action or liability, which
could  materially  and  adversely  affect  our  business  and  operating  results.  Further,  the  costs  of  compliance  with  notification  laws  and
contractual  obligations  may  be  significant  and  any  requirement  that  we  provide  such  notifications  as  a  result  of  an  actual  or  alleged
compromise could have a material and adverse effect on our business.

While  we  maintain  general  liability  insurance  coverage  and  coverage  for  errors  or  omissions,  we  cannot  assure  you  that  such
coverage would be adequate or would otherwise protect us from liabilities or damages with respect to claims alleging compromise or loss
of data, or that such coverage will continue to be available on acceptable terms or at all.

We rely on the cooperation of customers and third parties to permit us to install our ShotSpotter sensors on their facilities, and failure
to obtain these rights could increase our costs or limit the effectiveness of our ShotSpotter Flex solution.

Our ShotSpotter Flex solution requires us to deploy ShotSpotter sensors in our customer coverage areas, which typically entails the
installation  of  approximately  20  to  25  sensors  per  square  mile.  The  ShotSpotter  sensors  are  mounted  on  city  facilities  and  third-party
buildings,  and  occasionally  on  city  or  utility-owned  light  poles,  and  installing  the  sensors  requires  the  consent  of  the  property  owners,
which can be time-consuming to obtain and can delay deployment. Generally, we do not pay a site license fee in order to install our sensors,
and our contractual agreements with these facility owners provide them the right to revoke permission to use their facility with notice of
generally 60 days.

To the extent that required consents delay our ability to deploy our solutions or facility owners do not grant permission to use their
facilities, revoke previously granted permissions, or require us to pay a site license fee in order to install our sensors, our business may be
harmed.  If  we  were  required  to  pay  a  site  license  fee  in  order  to  install  sensors,  our  deployment  expenses  would  increase,  which  would
impact  our  gross  margins.  If  we  cannot  obtain  a  sufficient  number  of  sensor  mounting  locations  that  are  appropriately  dispersed  in  a
coverage  area,  the  effectiveness  of  our  ShotSpotter  Flex  solution  would  be  limited,  we  may  need  to  reduce  the  coverage  area  of  the
solution,  or  we  may  not  be  able  to  meet  our  service  level  requirements,  any  of  which  could  result  in  customer  dissatisfaction  or  have  a
material adverse impact on our reputation, our business and our financial results.

If we fail to offer high-quality customer support, our business and reputation may suffer.

We offer customer support 24 hours a day, seven days a week, as well as training on best practices, forensic expertise and expert
witness services. Providing these services requires that our personnel have specific experience, knowledge and expertise, making it more
difficult  for  us  to  hire  qualified  personnel  and  to  scale  up  our  support  operations.  The  importance  of  high-quality  customer  support  will
increase as we expand our business and pursue new customers. We may be unable to respond quickly enough to accommodate short-term
increases  in  customer  demand  for  support  services  or  scale  our  services  if  our  business  grows.  Increased  customer  demand  for  these
services,  without  corresponding  revenues,  could  increase  our  costs  and  harm  our  operating  results.  If  we  do  not  help  our  customers  use
applications within our solutions and provide effective ongoing support, our ability to sell additional applications to, or to retain, existing
customers may suffer and our reputation with existing or potential customers may be harmed.

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Our reliance on wireless carriers will require updates to our technology, and making such updates could result in disruptions in our
service or increase our costs of operations.

Approximately  half  of  our  installed  ShotSpotter  sensors  use  fourth-generation  (“4G”)  Long-Term  Evolution  (“LTE”)  wireless
technology  and  half  use  third-generation  (“3G”),  cellular  communications.  Our  US  wireless  carriers  have  advised  us  that  they  will
discontinue their 3G services in the future and our ShotSpotter sensors will not be able to transmit on these networks. As a result, we will
have  to  upgrade  the  sensors  that  use  3G  cellular  communications  at  no  additional  cost  to  our  customers  prior  to  the  discontinuation  of
3G  services,  before  the  end  of  2022.  These  sensor  replacements  will  require  significant  capital  expenditures  and  may  also  divert
management’s attention and other important resources away from our customer service and sales efforts for new customers. In the future,
we  may  not  be  able  to  successfully  implement  new  technologies  or  adapt  existing  technologies  to  changing  market  demands.  If  we  are
unable to adapt timely to changing technologies, market conditions or customer preferences, our business, operating results and financial
condition could be materially and adversely affected.

Concerns regarding privacy and government-sponsored surveillance may deter customers from purchasing our solutions.

Governmental  agencies  and  private  citizens  have  become  increasingly  sensitive  to  real  or  perceived  government  or  third-party
surveillance  and  may  wrongly  believe  that  our  outdoor  sensors,  as  acoustic  devices  installed  in  urban  areas  or  public  facilities,  such  as
universities, allow customers to listen to private conversations and monitor private citizen activity. Our sensors are not designed for “live
listening” and are triggered only on loud impulsive sounds that may likely be gunfire. However, perceived privacy concerns may result in
negative media coverage and efforts by private citizens to persuade municipalities, educational institutions or other potential customers not
to purchase our solutions for their communities, campuses or facilities. In addition, laws may exist or be enacted to address such concerns
that could impact our ability to deploy our solutions. For example, the City of Toronto, Canada decided against using ShotSpotter solutions
because the Ministry of the Attorney General of Ontario indicated that it may compromise Section 8 of Canada’s Charter of Rights and
Freedoms,  which  relates  to  unreasonable  search  and  seizure.  If  customers  choose  not  to  purchase  our  solutions  due  to  privacy  or
surveillance  concerns,  then  the  market  for  our  solutions  may  develop  more  slowly  than  we  expect,  or  it  may  not  achieve  the  growth
potential we expect, any of which would adversely affect our business and financial results.

We rely on a limited number of suppliers and contract manufacturers, and our proprietary ShotSpotter sensors are manufactured by a
single contract manufacturer.

We rely on a limited number of suppliers and contract manufacturers. In particular, we use a single manufacturer, with which we
have no long-term contract and from which we purchase on a purchase-order basis, to produce our proprietary ShotSpotter sensors. Our
reliance on a sole contract manufacturer increases our risks since we do not currently have any alternative or replacement manufacturers,
and we do not maintain a high volume of inventory. In the event of an interruption from a contract manufacturer, we may not be able to
develop  alternate  or  secondary  sources  without  incurring  material  additional  costs  and  substantial  delays.  Furthermore,  these  risks  could
materially  and  adversely  affect  our  business  if  our  contract  manufacturer  is  impacted  by  a  natural  disaster  or  other  interruption  at  a
particular  location  because  each  of  our  contract  manufacturers  produces  our  products  from  a  single  location.  Although  our  contract
manufacturer has alternative manufacturing locations, transferring manufacturing to another location may result in significant delays in the
availability of our sensors.

Many of the key components used to manufacture our proprietary ShotSpotter sensors also come from limited or sole sources of
supply. Our contract manufacturer generally purchases these components on our behalf, and we do not have any long-term arrangements
with our suppliers. We are therefore subject to the risk of shortages and long lead times in the supply of these components and the risk that
suppliers  discontinue  or  modify  components  used  in  our  products.  In  addition,  the  lead  times  associated  with  certain  components  are
lengthy and preclude rapid changes in quantities and delivery schedules. Developing alternate sources of supply for these components may
be time-consuming, difficult, and costly, and we or our suppliers may not be able to source these components on terms that are acceptable
to us, or at all, which may undermine our ability to fill our orders in a timely manner.

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If we experience significantly increased demand, or if we need to replace an existing supplier or contract manufacturer, we may be
unable to supplement or replace such supply or contract manufacturing on terms that are acceptable to us, which may undermine our ability
to deliver our products to customers in a timely manner. For example, for our ShotSpotter sensors, it may take a significant amount of time
to  identify  a  contract  manufacturer  that  has  the  capability  and  resources  to  build  the  sensors  to  our  specifications.  Identifying  suitable
suppliers  and  contract  manufacturers  is  an  extensive  process  that  requires  us  to  become  satisfied  with  their  quality  control,  technical
capabilities, responsiveness and service, financial stability, regulatory compliance, and labor and other ethical practices. Accordingly, the
loss of any key supplier or contract manufacturer could adversely impact our business, operating results and financial condition.

Our solutions use third-party software and services that may be difficult to replace or cause errors or failures of our solutions that could
lead to a loss of customers or harm to our reputation and our operating results.

We  license  third-party  software  and  depend  on  services  from  various  third  parties  for  use  in  our  solutions.  In  the  future,  such
software or services may not be available to us on commercially reasonable terms, or at all. Any loss of the right to use any of the software
or services could result in decreased functionality of our solutions until equivalent technology is either developed by us or, if available from
another provider, is identified, obtained and integrated, which could harm our business. In addition, any errors or defects in or failures of
the third-party software or services could result in errors or defects in our solutions or cause our solutions to fail, which could harm our
business and be costly to correct. Many of these providers attempt to impose limitations on their liability for such errors, defects or failures,
and if enforceable, we may have additional liability to our customers or third-party providers that could harm our reputation and increase
our operating costs.

We will need to maintain our relationships with third-party software and service providers, and obtain from such providers software
and services that do not contain any errors or defects. Any failure to do so could adversely impact our ability to deliver effective products to
our customers and could harm our operating results.

If we do not or cannot maintain the compatibility of our platform with applications that our customers use, our business could suffer.

Some of our customers choose to integrate our solutions with certain other systems used by our customers, such as real-time crime
center platforms or computer-aided dispatch systems. The functionality and popularity of our solutions depend, in part, on our ability to
integrate our solutions these systems. Providers of these systems may change the features of their technologies, restrict our access to their
applications or alter the terms governing use of their applications in an adverse manner. Such changes could functionally limit or terminate
our ability to use these technologies in conjunction with our solutions, which could negatively impact our customer service and harm our
business. If we fail to integrate our solutions with applications that our customers use, we may not be able to offer the functionality that our
customers need, and our customers may not renew their agreements, which would negatively impact our ability to generate revenues and
adversely impact our business.

We are subject to governmental regulation and other legal obligations, particularly related to privacy, data protection and information
security, and our actual or perceived failure to comply with such obligations could harm our business. Compliance with such laws could
impair our efforts to maintain and expand our customer base, and thereby decrease our revenue.

Our outdoor sensors are acoustic devices that are designed to recognize impulsive sounds that are likely to be gunfire.  ShotSpotter

sensors do not use high gain, directional or other specialized microphones.

The  sensors  do  not  have  the  ability  to  live  stream  audio.  Typically,  sounds,  noises  or  voices  captured  on  the  secure  sensors  are
cached temporarily but are written over and permanently deleted within 48-72 hours. When a sensor is triggered by an impulsive sound, it
creates a potential gunshot “incident” that contains a recording including no more than two seconds before the incident and four seconds
after the incident.  This audio snippet is preserved indefinitely for potential evidentiary use.

There is the potential to include human voices that occur at the same time as the gunshot in these incident audio snippets. Incident

audio snippets are retained indefinitely as evidence by the company. We also use information collected

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to  support,  expand  and  improve  our  software  algorithms  as  well  as  our  gunfire  detection  and  notification  methods.  Sensors  are  often
installed in densely populated urban areas. They are not designed or tuned to capture human voices, but it is possible they could pick up a
human voice. Human voices are not impulsive and do not trigger the sensors.   Unless accompanied by an impulsive sound no audio snippet
would be transmitted out of the sensor.  The human voice would be temporarily cached on the sensor for 48-72 hours and would then be
written over and permanently deleted. Information collected from loud impulsive sounds ("incidents") is used to provide information to our
customers regarding those incidents, but shared information is limited, by both our technology and our privacy policies, to the audit snippet
containing the incident.

Our handling and storage of data is subject to a variety of laws and regulations, including regulation by various government agencies
and  various  state,  local  and  foreign  agencies.  The  U.S.  federal  and  various  state  and  foreign  governments  have  adopted  or  proposed
legislation that regulates the monitoring and collection of personal information of individuals and that mandates security requirements with
respect  to  certain  personally  identifiable  information.  In  the  United  States,  the  Federal  Trade  Commission  and  numerous  state  attorneys
general  are  imposing  standards  for  the  online  collection,  distribution,  use  and  storage  of  data  by  applying  federal  and  state  consumer
protection laws. The lack of a clear and universal standard for protecting such information means, however, that these obligations may be
interpreted and applied in a manner that is inconsistent from one jurisdiction to another and may conflict with other requirements or our
practices. Any failure or perceived failure by us to comply with privacy or security laws, policies, legal obligations or industry standards or
any  security  incident  that  results  in  the  unauthorized  release  or  transfer  of  sensitive  corporate  information,  personally  identifiable
information or other customer data may result in governmental enforcement actions, litigation, fines and penalties and/or adverse publicity,
and could cause our customers to lose trust in us, which could have an adverse effect on our reputation and business.

Some proposed laws or regulations concerning privacy, data protection and information security are in their early stages, and we
cannot  yet  determine  how  these  laws  and  regulations  may  be  interpreted  nor  can  we  determine  the  impact  these  proposed  laws  and
regulations,  may  have  on  our  business.  Such  proposed  laws  and  regulations  may  require  companies  to  implement  privacy  and  security
policies,  permit  users  to  access,  correct  and  delete  personal  information  stored  or  maintained  by  such  companies,  inform  individuals  of
security  breaches  that  affect  their  personal  information,  and,  in  some  cases,  obtain  individuals’  consent  to  use  personal  information  for
certain purposes. In addition, a foreign government could require that any personal information collected in a country not be disseminated
outside of that country, and we may not be currently equipped to comply with such a requirement. Our failure to comply with federal, state
and  international  data  privacy  laws  and  regulators  could  harm  our  ability  to  successfully  operate  our  business  and  pursue  our  business
goals.

Our quarterly results of operations may fluctuate significantly due to a wide range of factors, which makes our future results difficult to
predict.

Our revenues and results of operations could vary significantly from quarter to quarter as a result of various factors, many of which

are outside of our control, including:

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the expansion or contraction of our customer base;

the renewal or nonrenewal of subscription agreements with, and expansion of coverage areas by, existing customers;

the size, timing, terms and deployment schedules of our sales to both existing and new customers;

the  introduction  of  products  or  services  that  may  compete  with  us  for  the  limited  funds  available  to  our  customers,  and
changes in the cost of such products or services;

changes in our customers’ and potential customers’ budgets;

our ability to control costs, including our operating expenses;

our ability to hire, train and maintain our direct sales force;

the timing of satisfying revenue recognition criteria in connection with initial deployment and renewals;

fluctuations in our effective tax rate; and

general economic and political conditions, both domestically and internationally.

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Any one of these or other factors discussed elsewhere in this report may result in fluctuations in our revenues and operating results,
meaning that quarter-to-quarter comparisons of our revenues, results of operations and cash flows may not necessarily be indicative of our
future performance.

Because of the fluctuations described above, our ability to forecast revenues is limited and we may not be able to accurately predict
our future revenues or results of operations. In addition,  we  base  our  current  and  future  expense  levels  on  our  operating  plans  and  sales
forecasts,  and  our  operating  expenses  are  expected  to  increase  in  the  short  term. Accordingly,  we  may  not  be  able  to  reduce  our  costs
sufficiently  to  compensate  for  an  unexpected  shortfall  in  revenues,  and  even  a  small  shortfall  in  revenues  could  disproportionately  and
adversely  affect  our  financial  results  for  that  quarter.  The  variability  and  unpredictability  of  these  and  other  factors  could  result  in  our
failing to meet or exceed financial expectations for a given period.

Because we generally recognize our subscription revenues ratably over the term of our contract with a customer, fluctuations in sales
will not be fully reflected in our operating results until future periods.

Our  revenues  are  primarily  generated  from  subscriptions  to  our  solutions.  With  the  exception  of  a  small  number  of  legacy
customers, our customers do not have the right to take possession of our equipment or software platform. Revenues from subscriptions to
our software platform is recognized ratably over the subscription period beginning on the date that the subscription is made available to the
customer, which we refer to as the “go-live” date. Historically, revenues from additional fees such as setup and training were recognized
ratably over the estimated customer life beginning on the go-live date. Beginning on January 1, 2018, we adopted Accounting Standards
Codification  (“ASC”)  Topic  606,  Revenue from Contracts with Customers, the result of which, among other things, is that such training
fees will instead be recognized upon delivery and setup fees are recognized ratably over three years if they are deemed to be a material
right. For more information about ASC Topic 606, see Note 3,  Summary of Significant Accounting Policies, to our consolidated financial
statements elsewhere in this Annual Report on Form 10-K. Our agreements with our customers typically range from one to five years. As a
result,  much  of  the  revenues  that  we  report  in  each  quarter  are  attributable  to  agreements  entered  into  during  previous  quarters.
Consequently, a decline in sales, customer renewals or market acceptance of our solutions in any one quarter would not necessarily be fully
reflected in the revenues in that quarter, and would negatively affect our revenues and profitability in future quarters. This ratable revenue
recognition  also  makes  it  difficult  for  us  to  rapidly  increase  our  revenues  through  additional  sales  in  any  period,  as  revenues  from  new
customers generally are recognized over the applicable agreement term. Our subscription-based approach may result in uneven recognition
of revenues.

We recognize subscription revenues over the term of a subscription agreement. Once we enter into a contract with a customer, there
is a delay until we begin recognizing revenues while we survey the coverage areas, obtain any required consents for installation, and install
our sensors, which together can take up to several months or more. We begin recognizing revenues from a sale only when all of these steps
are complete and the solution is live.

While most of our customers elect to renew their subscription agreements following the expiration of a term, in some cases, they
may not be able to obtain the proper approvals or funding to complete the renewal prior to such expiration. For these customers, we stop
recognizing  subscription  revenues  at  the  end  of  the  current  term,  even  though  we  may  continue  to  provide  services  for  a  period  of  time
while the renewal process is completed. Once the renewal is complete, we then recognize subscription revenues for the period between the
expiration of the term of the agreement and the completion of the renewal process. As a result of the widespread destruction caused by the
hurricanes  in  Puerto  Rico  and  the  U.S.  Virgin  Islands  in  2017,  we  discontinued  our  service  to  our  customers  in  those  service  areas  and
classified the contracts as expired and stopped recognizing revenues. We cannot be certain when or if the affected customers will resume
operations and renew their contracts.

The variation in the timeline for deploying our solutions and completing renewals may result in fluctuations in our revenues, which
could cause our results to differ from projections. Additionally, while we generally invoice for 50% of the contract cost upon a customer’s
go-live date, our cash flows may be volatile and will not match our revenue recognition.

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We are in the process of expanding our international operations, which exposes us to significant risks.

We  currently  operate  in  a  single  location  outside  the  United  States. A  key  component  to  our  business  strategy  is  to  expand  our
international operations to increase our revenues from customers outside of the United States as part of our growth strategy. Operating in
international  markets  requires  significant  resources  and  management  attention  and  will  subject  us  to  regulatory,  economic  and  political
risks in addition to those we already face in the United States. In addition, we will need to invest time and resources in understanding the
regulatory  framework  and  political  environments  of  our  potential  customers  overseas  in  order  to  focus  our  sales  efforts.  Because  such
regulatory and political considerations are likely to vary across jurisdictions, this effort will require additional time and attention from our
sales team and could lead to a sales cycle that is longer than our typical process for sales in the United States. We also may need to hire
additional  employees  and  otherwise  invest  in  our  international  operations  in  order  to  reach  new  customers.  Because  of  our  limited
experience  with  international  operations  as  well  as  developing  and  managing  sales  in  international  markets,  our  international  expansion
efforts may not be successful.

In  addition,  we  face  and  will  continue  to  face  risks  in  doing  business  internationally  that  could  adversely  affect  our  business,

including:

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the potential impact of currency exchange fluctuations;

the need to comply with local data residency requirements;

the availability and reliability of local data centers and internet bandwidth providers;

the  difficulty  of  staffing  and  managing  international  operations  and  the  increased  operations,  travel,  shipping  and
compliance costs associated with having customers in numerous international locations;

potentially greater difficulty collecting accounts receivable and longer payment cycles;

the availability of coverage by wireless carriers in international markets;

higher or more variable costs associated with wireless carriers and other service providers;

the need to offer customer support in various languages;

challenges in understanding and complying with local laws, regulations and customs in foreign jurisdictions, including laws
regarding privacy and government surveillance;

export controls and economic sanctions administered by the Department of Commerce Bureau of Industry and Security and
the Treasury Department’s Office of Foreign Assets Control;

compliance  with  various  anti-bribery  and  anti-corruption  laws  such  as  the  Foreign  Corrupt  Practices  Act  and  United
Kingdom Bribery Act of 2010;

tariffs and other non-tariff barriers, such as quotas and local content rules;

more limited protection for our intellectual property in some countries;

adverse or uncertain tax consequences as a result of international operations;

currency control regulations, which might restrict or prohibit our conversion of other currencies into U.S. dollars;

restrictions on the transfer of funds;

deterioration of political relations between the United States and other countries; and

political or social unrest or economic instability in a specific country or region in which we operate, which could have an
adverse impact on our operations in that location.

Also,  we  expect  that  due  to  costs  related  to  our  international  expansion  efforts  and  the  increased  cost  of  doing  business
internationally, we will incur higher costs to secure sales to international customers than the comparable costs for domestic customers. As a
result, our financial results may fluctuate as we expand our operations and customer base worldwide.

35

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Our  failure  to  manage  any  of  these  risks  successfully  could  harm  our  international  operations,  and  adversely  affect  our  business,

operating results and financial condition.

We are dependent on the continued services and performance of our senior management and other key personnel, the loss of any of
whom could adversely affect our business.

Our  future  success  depends  in  large  part  on  the  continued  contributions  of  our  senior  management  and  other  key  personnel.  In
particular, the leadership of key management personnel is critical to the successful management of our company, the development of our
products, and our strategic direction. We also depend on the contributions of key technical personnel, some of whom are nearing retirement
age and in the process of transferring relevant knowledge and expertise to other employees.

We do not maintain “key person” insurance for any member of our senior management team or any of our other key employees. Our
senior management and key personnel are all employed on an at-will basis, which means that they could terminate their employment with
us at any time, for any reason and without notice. The loss of any of our key management personnel could significantly delay or prevent the
achievement of our development and strategic objectives and adversely affect our business.

If  we  are  unable  to  attract,  integrate  and  retain  additional  qualified  personnel,  including  top  technical  talent,  our  business  could  be
adversely affected.

Our future success depends in part on our ability to identify, attract, integrate and retain highly skilled technical, managerial, sales
and other personnel. We face intense competition for qualified individuals from numerous other companies, including other software and
technology companies, many of whom have greater financial and other resources than we do. Some of these characteristics may be more
appealing to high-quality candidates than those we have to offer. In addition, new hires often require significant training and, in many cases,
take  significant  time  before  they  achieve  full  productivity.  We  may  incur  significant  costs  to  attract  and  retain  qualified  personnel,
including significant expenditures related to salaries and benefits and compensation expenses related to equity awards, and we may lose
new  employees  to  our  competitors  or  other  companies  before  we  realize  the  benefit  of  our  investment  in  recruiting  and  training  them.
Moreover, new employees may not be or become as productive as we expect, as we may face challenges in adequately or appropriately
integrating  them  into  our  workforce  and  culture.  If  we  are  unable  to  attract,  integrate  and  retain  suitably  qualified  individuals  who  are
capable  of  meeting  our  growing  technical,  operational  and  managerial  requirements,  on  a  timely  basis  or  at  all,  our  business  will  be
adversely affected.

Volatility or lack of positive performance in our stock price may also affect our ability to attract and retain our key employees. Many
of our senior management personnel and other key employees have become, or will soon become, vested in a substantial amount of stock or
stock  options.  Employees  may  be  more  likely  to  leave  us  if  the  shares  they  own  or  the  shares  underlying  their  vested  options  have
significantly appreciated in value relative to the original purchase prices of the shares or the exercise prices of the options, or, conversely, if
the  exercise  prices  of  the  options  that  they  hold  are  significantly  above  the  market  price  of  our  common  stock.  If  we  are  unable  to
appropriately incentivize and retain our employees through equity compensation, or if we need to increase our compensation expenses in
order  to  appropriately  incentivize  and  retain  our  employees,  our  business,  operating  results  and  financial  condition  would  be  adversely
affected.

We may be subject to additional obligations to collect and remit certain taxes, and we may be subject to tax liability for past activities,
which could harm our business.

State, local and foreign jurisdictions have differing rules and regulations governing sales, use, value added and other taxes, and these
rules  and  regulations  are  subject  to  varying  interpretations  that  may  change  over  time,  particularly  with  respect  to  software-as-a-service
products  like  our  solutions.  Further,  these  jurisdictions’  rules  regarding  tax  nexus  are  complex  and  vary  significantly.  If  one  or  more
jurisdictions were to assert that we have failed to collect taxes for sales of our solutions, we could face the possibility of tax assessments
and audits. A successful assertion that we should be collecting additional sales, use, value added or other taxes in those jurisdictions where
we have not historically done so and do not accrue for such taxes could result in substantial tax liabilities and related penalties for past sales
or otherwise harm our business and operating results.

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Our ability to use our net operating losses to offset future taxable income may be subject to certain limitations.

As  of  December  31,  2018,  we  had  federal  net  operating  loss  carryforwards  (“NOLs”)  of  approximately  $85.4  million,  of  which
$80.6 million will expire between 2026 through 2037, if not utilized, and $4.8 million which do not expire. As of December 31, 2018, we
also had state NOLs of approximately $54.3 million, which will expire, if not utilized, in 2019 through 2038. These federal and state NOLs
are  available  to  reduce  future  income  subject  to  income  taxes.  In  general,  under  Section  382  of  the  Internal  Revenue  Code  of  1986,  as
amended  (“the  Code”),  a  corporation  that  undergoes  an  “ownership  change”  is  subject  to  limitations  on  its  ability  to  utilize  its  NOLs  to
offset future taxable income. Past or future changes in our stock ownership, some of which are outside of our control, may have resulted or
could result in an ownership change. State NOLs generated in one state cannot be used to offset income generated in another state.

We may be subject to litigation for a variety of claims or to other legal requests, which could adversely affect our results of operations,
harm our reputation or otherwise negatively impact our business.

We may be subject to litigation for a variety of claims arising from our normal business activities. These may include claims, suits,
and proceedings involving labor and employment, wage and hour, commercial and other matters. The outcome of any litigation, regardless
of its merits, is inherently uncertain. Any claims and lawsuits, and the disposition of such claims and lawsuits, could be time-consuming
and  expensive  to  resolve,  divert  management  attention  and  resources,  and  lead  to  attempts  on  the  part  of  other  parties  to  pursue  similar
claims. Any adverse determination related to litigation could adversely affect our results of operations, harm our reputation or otherwise
negatively impact our business. In addition, depending on the nature and timing of any such dispute, a resolution of a legal matter could
materially affect our future operating results, our cash flows or both.

An unfavorable outcome on any litigation matters could require us to pay substantial damages, or, in connection with any intellectual
property infringement claims, could require us to pay ongoing royalty payments or could prevent us from selling certain of our products. As
a result, a settlement of, or an unfavorable outcome on, any of the matters referenced above or other litigation matters could have a material
adverse effect on our business, operating results, financial condition and cash flows.

We, or our customers, may be subject to requests for our data or information concerning our techniques and processes, pursuant to
state  or  federal  law  (for  example,  public-records  requests  or  subpoenas  to  provide  information  or  to  testify  in  court).  This  data  and
information, some of which we may deem to be confidential or trade secrets, could therefore become a matter of public record and also
become accessible by competitors, which could negatively impact our business.

Changes in financial accounting standards may cause adverse and unexpected revenue fluctuations and impact our reported results of
operations.

The  accounting  rules  and  regulations  that  we  must  comply  with  are  complex  and  subject  to  interpretation  by  the  Financial
Accounting Standards Board (“FASB”), the Securities and Exchange Commission and various bodies formed to promulgate and interpret
appropriate  accounting  principles.  In  addition,  many  companies’  accounting  disclosures  are  being  subjected  to  heightened  scrutiny  by
regulators and the public. Further, the accounting rules and regulations are continually changing in ways that could impact our financial
statements.

Changes to accounting principles or our accounting policies on our financial statements going forward are difficult to predict, could
have a significant effect on our reported financial results, and could affect the reporting of transactions completed before the announcement
of  the  change.  In  addition,  were  we  to  change  our  critical  accounting  estimates,  including  the  timing  of  recognition  of  subscription  and
professional services revenues and other revenue sources, our results of operations could be significantly impacted.

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Risks Related to Our Intellectual Property

Failure to protect our intellectual property rights could adversely affect our business.

Our success depends, in part, on our ability to protect proprietary methods and technologies that we develop or license under patent
and  other  intellectual  property  laws  of  the  United  States,  so  that  we  can  prevent  others  from  using  our  inventions  and  proprietary
information. If we fail to protect our intellectual property rights adequately, our competitors might gain access to our technology and our
business  might  be  adversely  affected.  However,  defending  our  intellectual  property  rights  might  entail  significant  expenses. Any  of  our
patent  rights,  copyrights,  trademarks  or  other  intellectual  property  rights  may  be  challenged  by  others,  weakened  or  invalidated  through
administrative process or litigation.

As of December 31, 2018, we had 31 U.S. patents directed to our technologies, as well as one granted patent in Israel. We have
patent  applications  pending  for  examination  in  the  United  States,  Europe,  Mexico  and  Brazil,  but  we  cannot  guarantee  that  these  patent
applications will be granted. We also license one other U.S. patent from one third party. The patents that we own or those that we license
from others (including those that may be issued in the future) may not provide us with any competitive advantages or may be challenged by
third parties.

Additionally, the process of obtaining patent protection is expensive and time-consuming, and we may not be able to prosecute all
necessary or desirable patent applications at a reasonable cost or in a timely manner. Even if issued, there can be no assurance that these
patents will adequately protect our intellectual property, as the legal standards relating to the validity, enforceability and scope of protection
of patent and other intellectual property rights are uncertain.

Any patents that are issued may subsequently be invalidated or otherwise limited, allowing other companies to develop offerings
that  compete  with  ours,  which  could  adversely  affect  our  competitive  business  position,  business  prospects  and  financial  condition.  In
addition, issuance of a patent does not guarantee that we have a right to practice the patented invention. Patent applications in the United
States  are  typically  not  published  until  18  months  after  their  earliest  priority  date  or,  in  some  cases,  not  at  all,  and  publications  of
discoveries in industry-related literature lag behind actual discoveries. We cannot be certain that third parties do not have blocking patents
that could be used to prevent us from marketing or practicing our software or technology.

Effective patent, trademark, copyright and trade secret protection may not be available to us in every country in which our software
is available. The laws of some foreign countries may not be as protective of intellectual property rights as those in the United States (in
particular, some foreign jurisdictions do not permit patent protection for software), and mechanisms for enforcement of intellectual property
rights may be inadequate. Additional uncertainty may result from changes to intellectual property legislation enacted in the United States,
including the recent America Invents Act, or to the laws of other countries and from interpretations of the intellectual property laws of the
United States and other countries by applicable courts and agencies. Accordingly, despite our efforts, we may be unable to prevent third
parties from infringing upon or misappropriating our intellectual property.

We  rely  in  part  on  trade  secrets,  proprietary  know-how  and  other  confidential  information  to  maintain  our  competitive  position.
Although  we  endeavor  to  enter  into  non-disclosure  agreements  with  our  employees,  licensees  and  others  who  may  have  access  to  this
information, we cannot assure you that these agreements or other steps we have taken will prevent unauthorized use, disclosure or reverse
engineering of our technology. Moreover, third parties may independently develop technologies or products that compete with ours, and we
may  be  unable  to  prevent  this  competition.  Third  parties  also  may  seek  access  to  our  trade  secrets,  proprietary  know-how  and  other
confidential information through legal process (for example, public-records requests or subpoenas to provide  information  or  to  testify  in
court)  and  it  could  be  expensive  to  defend  against  those  requests.  Disclosure  of  our  trade  secrets,  proprietary  know-how  and  other
confidential information could negatively impact the business.

We might be required to spend significant resources to monitor and protect our intellectual property rights. We may initiate claims
or litigation against third parties for infringement of our proprietary rights or to establish the validity of our proprietary rights. Litigation
also puts our patents at risk of being invalidated or interpreted narrowly and our patent applications at risk of not issuing. Additionally, we
may provoke third parties to assert counterclaims against us. We may not prevail in any lawsuits that we initiate, and the damages or other
remedies awarded, if any, may not be commercially viable. Any litigation, whether or not resolved in our favor, could result in significant
expense to us and divert the efforts of our technical and management personnel, which may adversely affect our business, operating results,
financial condition and cash flows.

38

We may be subject to intellectual property rights claims by third parties, which are extremely costly to defend, could require us to pay
significant damages and could limit our ability to use certain technologies.

Companies in the software and technology industries, including some of our current and potential competitors, own large numbers
of  patents,  copyrights,  trademarks  and  trade  secrets  and  frequently  enter  into  litigation  based  on  allegations  of  infringement  or  other
violations  of  intellectual  property  rights.  In  addition,  many  of  these  companies  have  the  capability  to  dedicate  substantially  greater
resources to enforce their intellectual property rights and to defend claims that may be brought against them. The litigation may involve
patent  holding  companies  or  other  adverse  patent  owners  that  have  no  relevant  product  revenues  and  against  which  our  patents  may
therefore  provide  little  or  no  deterrence.  We  may  have  previously  received,  and  may  in  the  future  receive,  notices  that  claim  we  have
misappropriated,  misused,  or  infringed  other  parties’  intellectual  property  rights,  and,  to  the  extent  we  gain  greater  market  visibility,  we
face a higher risk of being the subject of intellectual property infringement claims.

There  may  be  third-party  intellectual  property  rights,  including  issued  or  pending  patents  that  cover  significant  aspects  of  our
technologies  or  business  methods.  Any  intellectual  property  claims,  with  or  without  merit,  could  be  very  time-consuming,  could  be
expensive  to  settle  or  litigate  and  could  divert  our  management’s  attention  and  other  resources.  These  claims  could  also  subject  us  to
significant  liability  for  damages,  potentially  including  treble  damages  if  we  are  found  to  have  willfully  infringed  patents  or  copyrights.
These claims could also result in our having to stop using technology found to be in violation of a third party’s rights. We might be required
to seek a license for the intellectual property, which may not be available on reasonable terms or at all. Even if a license were available, we
could be required to pay significant royalties, which would increase our operating expenses. As a result, we may be required to develop
alternative non-infringing technology, which could require significant effort and expense. If we cannot license or develop technology for
any infringing aspect of our business, we would be forced to limit or stop sales of our software and may be unable to compete effectively.
Any of these results would adversely affect our business, operating results, financial condition and cash flows.

If we are unable to protect our intellectual property, or if we infringe on the intellectual property rights of others, our business may be
harmed.

Our success depends in part on intellectual property rights to the services that we develop. We rely on a combination of contractual
and  intellectual  property  rights,  including  non-disclosure  agreements,  patents,  trade  secrets,  copyrights  and  trademarks,  to  establish  and
protect our intellectual property rights in our names, services, innovations, methodologies and related technologies. If we lose intellectual
property protection or the ability to secure intellectual property protection on any of our names, confidential information or technology, this
could  harm  our  business.  Our  intellectual  property  rights  may  not  prevent  competitors  from  independently  developing  services  and
methodologies  similar  to  ours,  and  the  steps  we  take  might  be  inadequate  to  deter  infringement  or  misappropriation  of  our  intellectual
property by competitors, former employees or other third parties, any of which could harm our business. We have registered patents and
pending  patent  applications  directed  to  our  technology.  We  have  registered  trademarks  in  the  United  States  that  have  various  expiration
dates  unless  renewed  through  customary  processes.  Our  registered  patents  and/or  trademark  registrations  may  be  unenforceable  or
ineffective in protecting our intellectual property. Most of our patents and pending patent applications have been filed only in the United
States  and  are  therefore  not  enforceable  in  countries  outside  of  the  United  States.  Our  trademarks  may  be  unenforceable  in  countries
outside of the United States, which may adversely affect our ability to build our brand outside of the United States.

Although we are not presently aware that our conduct of our business infringes on the intellectual property rights of others, third
parties may nevertheless assert infringement claims against us in the future. We may be required to modify our products, services, internal
systems or technologies, or obtain a license to permit our continued use of those rights. We may be unable to do so in a timely manner, or
upon  reasonable  terms  and  conditions,  which  could  harm  our  business.  In  addition,  future  litigation  over  these  matters  could  result  in
substantial costs and resource diversion. Adverse determinations in any litigation or proceedings of this type could subject us to significant
liabilities to third parties and could prevent us from using some of our services, internal systems or technologies.

39

Our use of open source software could subject us to possible litigation.

A portion of our technologies incorporates open source software, and we expect to continue to incorporate open source software into
our platform in the future. Few of the licenses applicable to open source software have been interpreted by courts, and their application to
the open source software integrated into our proprietary technology platform may be uncertain. If we fail to comply with these licenses,
then pursuant to the terms of these licenses, we may be subject to certain requirements, including requirements that we make available the
source code for our software that incorporates the open source software. We cannot assure you that we have not incorporated open source
software in our software in a manner that is inconsistent with the terms of the applicable licenses or our current policies and procedures. If
an author or other third party that distributes such open source software were to allege that we had not complied with the conditions of one
or more of these licenses, we could incur significant legal expenses defending against such allegations. Litigation could be costly for us to
defend, have a negative effect on our operating results and financial condition or require us to devote additional research and development
resources to change our technology platform.

Risks Related to the Ownership of Our Common Stock

Our stock price may be volatile or may decline regardless of our operating performance, resulting in substantial losses for investors.

The  market  price  of  our  common  stock  may  be  highly  volatile  and  may  fluctuate  substantially  as  a  result  of  a  variety  of  factors,
some of which are related in complex ways. Since shares of our common stock were sold in our initial public offering (“IPO”), in June
2017 at a price of $11.00 per share, our stock price has ranged from an intraday low of $9.33 to an intraday high of $66.14 through February
28, 2019.

The market price of our common stock may fluctuate significantly in response to numerous factors, many of which are beyond our

control, including the factors listed below and other factors described in this “Risk Factors” section:

•

•

•

•

•

•

•

•

•

•

•

•

•

actual or anticipated fluctuations in our operating results;

the  financial  projections  we  may  provide  to  the  public,  any  changes  in  these  projections  or  our  failure  to  meet  these
projections;

failure  of  securities  analysts  to  initiate  or  maintain  coverage  of  our  company,  changes  in  financial  estimates  by  any
securities analysts who follow our company, or our failure to meet these estimates or the expectations of investors;

ratings changes by any securities analysts who follow our company;

changes in the availability of federal funding to support local law enforcement efforts, or local budgets;

announcements  by  us  of  significant  technical  innovations,  acquisitions,  strategic  partnerships,  joint  ventures  or  capital
commitments;

changes in operating performance and stock market valuations of other software companies generally;

price and volume fluctuations in the overall stock market, including as a result of trends in the economy as a whole;

changes in our board of directors or management;

sales of large blocks of our common stock, including sales by our executive officers, directors and significant stockholders;

lawsuits threatened or filed against us;

short sales, hedging and other derivative transactions involving our capital stock;

general economic conditions in the United States and abroad;  

40

 
 
 
 
 
 
 
 
 
 
 
 
 
•

•

other events or factors, including those resulting from war, incidents of terrorism or responses to these events; and

media misperception of our sales and customer relationships, including press announcements or media mentions of future
sales that may be misleading or inaccurate.

In  addition,  stock  markets  have  experienced  extreme  price  and  volume  fluctuations  that  have  affected  and  continue  to  affect  the
market  prices  of  equity  securities  of  many  software  companies.  Stock  prices  of  many  software  companies  have  fluctuated  in  a  manner
unrelated or disproportionate to the operating performance of those companies. In the past, stockholders have instituted securities action
litigation  following  periods  of  market  volatility.  If  we  were  to  become  involved  in  securities  litigation,  it  could  subject  us  to  substantial
costs, divert resources and the attention of management from our business and adversely affect our business, operating results, financial
condition and cash flows.

Substantial future sales of shares of our common stock could cause the market price of our common stock to decline.

Certain holders of our shares of common stock have the right, subject to various conditions and limitations, to include their shares of
our common stock in registration statements relating to our securities including approximately 3.3 million shares that were registered in
connection with the Registration Statement on Form S-3 that became effective on July 27, 2018. If the offer and sale of these shares are
registered, they will be freely tradable without restriction under the Securities Act. In addition, non-affiliates have the ability to sell shares
of our common stock in the open market or through block trades without subject to volume restrictions under Rule 144 of the Securities
Act. In addition, in the future we may issue common stock or other securities if we need to raise additional capital. The number of new
shares of our common stock issued in connection with raising additional capital could constitute a material portion of the then outstanding
shares of our common stock. In the event a large number of shares of common stock are sold in the public market, such share sales could
reduce the trading price of our common stock.

If securities or industry analysts do not publish research or reports about our business, or publish negative reports about our business,
our share price and trading volume could decline.

The trading market for our common stock depends in part on the research and reports that securities or industry analysts publish
about us or our business, our market and our competitors. We do not have any control over these analysts. If one or more of the analysts
who cover us downgrade our shares of common stock or change their opinion of our shares of common stock, our share price would likely
decline. If one or more of these analysts cease coverage of our company or fail to regularly publish reports on us, we could lose visibility in
the financial markets, which could cause our share price or trading volume to decline.

We are an “emerging growth company” and we cannot be certain if the reduced disclosure requirements applicable to emerging growth
companies will make our common stock less attractive to investors.

We  are  an  “emerging  growth  company,”  as  defined  in  the  Jumpstart  Our  Business  Startups Act  (the  “ JOBS Act”),  and  we  take
advantage of certain exemptions from various reporting requirements that are applicable to other public companies that are not “emerging
growth companies” including, but not limited to, not being required to comply with the auditor attestation requirements of Section 404 of
the Sarbanes-Oxley Act, reduced disclosure obligations regarding executive compensation in our periodic reports and proxy statements, and
exemptions  from  the  requirements  of  holding  a  nonbinding  advisory  vote  on  executive  compensation  and  stockholder  approval  of  any
golden parachute payments not previously approved. We will remain an “emerging growth company” for up to five years, although we will
cease to be an “emerging growth company” upon the earliest of (i) the last day of fiscal year 2022, (ii) the last day of the first fiscal year in
which our annual gross revenues are $1.07 billion or more, (iii) the date on which we have, during the previous rolling three-year period,
issued more than $1 billion in non-convertible debt securities or (iv) the date on which we are deemed to be a “large accelerated filer” as
defined  in  the  Securities  Exchange Act  of  1934,  or  the  Exchange Act.  We  cannot  predict  if  investors  will  find  our  common  stock  less
attractive or our company less comparable to certain other public companies because we will rely on these exemptions. If some investors
find our common stock less attractive as a result, there may be a less active trading market for our common stock and our stock price may
be more volatile.

41

 
 
We incur substantial costs as a result of being a public company.

As a public company, we are incurring significant levels of legal, accounting, insurance and other expenses that we did not incur as
a private company. We are subject to the reporting requirements of the Exchange Act, the Sarbanes-Oxley Act, the Dodd-Frank Act, the
listing requirements of the Nasdaq Capital Market and other applicable securities rules and regulations. Compliance with these rules and
regulations increases our legal and financial compliance costs, makes some activities more difficult, time-consuming or costly and increases
demand on our systems and resources as compared to when we operated as a private company. The Exchange Act requires, among other
things,  that  we  file  annual,  quarterly  and  current  reports  with  respect  to  our  business  and  operating  results.  The  Sarbanes-Oxley  Act
requires, among other things, that we maintain effective disclosure controls and procedures and internal control over financial reporting. In
order to maintain and, if required, improve our disclosure controls and procedures and internal control over financial reporting to meet this
standard, significant resources and management oversight may be required. As a result, management’s attention may be diverted from other
business concerns, which could adversely affect our business and operating results. Although we have already hired additional corporate
employees to comply with these requirements, we may need to hire more corporate employees in the future or engage outside consultants,
which would increase our costs and expenses.

In addition, changing laws, regulations and standards relating to corporate governance and public disclosure are creating uncertainty
for  public  companies,  increasing  legal  and  financial  compliance  costs  and  making  some  activities  more  time-consuming.  These  laws,
regulations  and  standards  are  subject  to  varying  interpretations,  in  many  cases  due  to  their  lack  of  specificity,  and,  as  a  result,  their
application  in  practice  may  evolve  over  time  as  new  guidance  is  provided  by  regulatory  and  governing  bodies.  This  could  result  in
continuing  uncertainty  regarding  compliance  matters  and  higher  costs  necessitated  by  ongoing  revisions  to  disclosure  and  governance
practices.  We  intend  to  invest  resources  to  comply  with  evolving  laws,  regulations  and  standards,  and  this  investment  may  result  in
increased general and administrative expenses and a diversion of management’s time and attention from revenue-generating activities to
compliance activities. If our efforts to comply with new laws, regulations and standards differ from the activities intended by regulatory or
governing bodies due to ambiguities related to their application and practice, regulatory authorities may initiate legal proceedings against us
and our business may be adversely affected.

As  a  result  of  disclosure  of  information  in  this  report  and  in  the  filings  that  we  are  required  to  make  as  a  public  company,  our
business,  operating  results  and  financial  condition  have  become  more  visible,  which  has  resulted  in,  and  may  in  the  future  result  in
threatened or actual litigation, including by competitors and other third parties. If any such claims are successful, our business, operating
results and financial condition could be adversely affected, and even if the claims do not result in litigation or are resolved in our favor,
these claims, and the time and resources necessary to resolve them, could divert the resources of our management and adversely affect our
business, operating results and financial condition.

We do not intend to pay dividends for the foreseeable future.

We  have  never  declared  or  paid  any  cash  dividends  on  our  common  stock  and  do  not  intend  to  pay  any  cash  dividends  in  the
foreseeable future. We anticipate that we will retain all of our future earnings for use in the development of our business and for general
corporate  purposes. Any  determination  to  pay  dividends  in  the  future  will  be  at  the  discretion  of  our  board  of  directors. Accordingly,
investors must rely on sales of their common stock after price appreciation, which may never occur, as the only way to realize any future
gains on their investments.

Anti-takeover provisions in our charter documents and under Delaware law could make an acquisition of our company more difficult,
limit attempts by our stockholders to replace or remove our current management and limit the market price of our common stock.

Provisions  in  our  certificate  of  incorporation  and  bylaws  may  have  the  effect  of  delaying  or  preventing  a  change  of  control  or

changes in our management. Our certificate of incorporation and bylaws include provisions that:

•

•

•

establish a classified board of directors so that not all members of our board of directors are elected at one time;

permit the board of directors to establish the number of directors and fill any vacancies and newly-created directorships;

provide that directors may only be removed for cause;

42

 
 
 
•

•

•

•

•

•

require super-majority voting to amend some provisions in our certificate of incorporation and bylaws;

authorize the issuance of “blank check” preferred stock that our board of directors could use to implement a stockholder
rights plan;

eliminate the ability of our stockholders to call special meetings of stockholders;

prohibit  stockholder  action  by  written  consent,  which  requires  all  stockholder  actions  to  be  taken  at  a  meeting  of  our
stockholders;

provide that the board of directors is expressly authorized to make, alter or repeal our bylaws; and

establish advance notice requirements for nominations for election to our board of directors or for proposing matters that
can be acted upon by stockholders at annual stockholder meetings.

In addition, we are governed by the provisions of Section 203 of the Delaware General Corporation Law, which generally prohibits
stockholders owning 15% or more of our outstanding voting stock from merging or otherwise combining with us for a period of three years
following  the  date  on  which  the  stockholder  became  a  15%  stockholder  without  the  consent  of  our  board  of  directors.  These  provisions
may frustrate or prevent any attempts by our stockholders to replace or remove our current management by making it more difficult for
stockholders  to  replace  members  of  our  board  of  directors,  which  is  responsible  for  appointing  the  members  of  our  management,  and
otherwise discourage management takeover attempts.

Our certificate of incorporation designates the Court of Chancery of the State of Delaware as the exclusive forum for certain litigation
that may be initiated by our stockholders, which could limit our stockholders’ ability to obtain a favorable judicial forum for disputes
with us.

Pursuant  to  our  certificate  of  incorporation,  unless  we  consent  in  writing  to  the  selection  of  an  alternative  forum,  the  Court  of
Chancery of the State of Delaware is the sole and exclusive forum for (1) any derivative action or proceeding brought on our behalf, (2) any
action asserting a claim of breach of a fiduciary duty owed by any of our directors, officers or other employees to us or our stockholders,
(3) any action asserting a claim arising pursuant to any provision of the Delaware General Corporation Law, our certificate of incorporation
or our bylaws or (4) any action asserting a claim governed by the internal affairs doctrine. Our certificate of incorporation further provides
that any person or entity purchasing or otherwise acquiring any interest in shares of our common stock is deemed to have notice of and
consented to the foregoing provision. The forum selection clause in our certificate of incorporation may limit our stockholders’ ability to
obtain a favorable judicial forum for disputes with us.

Our certificate of incorporation further provides that the federal district courts of the United States of America will be the exclusive
forum  for  resolving  any  complaint  asserting  a  cause  of  action  arising  under  the  Securities Act.  However,  on  December  19,  2018,  the
Delaware Chancery Court issued an opinion invalidating this provision in the certificates of incorporation of Delaware corporations. The
Chancery Court held that a Delaware corporation can only use its constitutive documents to bind a plaintiff to a particular forum where the
claim  involves  rights  or  relationships  established  by  or  under  Delaware’s  corporate  law.  This  case  may  be  appealed  to  the  Delaware
Supreme Court. In light of this recent court decision, on December 21, 2018 we announced that we do not currently intend to enforce the
foregoing federal forum selection provision unless the relevant court decision is appealed and the Delaware Supreme Court reverses the
decision. If there is no appeal or if the Delaware Supreme Court affirms the Chancery Court’s decision, then we intend to seek approval by
our stockholders to amend our certificate of incorporation at our next regularly-scheduled annual meeting of stockholders to remove the
invalid provision.

Item 1B. UNRESOLVED STAFF COMMENTS

Not Applicable.

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Item 2. PROPERTIES

Our principal facilities consist of office space for our corporate headquarters in Newark, California, where we occupy approximately

12,020 square feet of space under a lease that expires in October 2021.

We  lease  our  facilities  and  do  not  own  any  real  property.  We  may  procure  additional  space  as  we  add  employees  and  expand
geographically. We believe that our facilities are adequate to meet our needs for the immediate future and that should it be needed, suitable
additional space will be available to accommodate expansion of our operations.

Item 3. LEGAL PROCEEDINGS

On November 6, 2017 three individuals, Ken Fisher, Kevin Baxter and Fred Holmes (the “Contractors”), filed a complaint with the
Superior  Court  of  California,  County  of Alameda,  alleging  breach  of  contract,  a  breach  of  the  implied  covenant  of  good  faith  and  fair
dealing and violation of Section 17200 et seq. of the California Business and Professions Code, purportedly predicated on an alleged breach
of Section 10b-5 of the Securities Exchange Act of 1934. On October 4, 2018, the parties reached a binding settlement. The Contractors
filed  a  Notice  of  Unconditional  Settlement  on  October  9,  2018,  which  gives  them  45  days  from  October  4,  2018  to  file  a  request  for
dismissal. The Contractors filed a request for dismissal on October 24, 2018 and such dismissal was entered as requested on October 24,
2018.  

On August 28, 2018, Silvon S. Simmons (the "Plaintiff") amended a complaint against the City of Rochester, New York and various
city  employees,  filed  in  the  United  States  District  Court,  Western  District  of  New  York,  to  add  us  and  employees  as  a  defendant.  The
amended  complaint  alleges  conspiracy  to  violate  plaintiff's  civil  rights,  denial  of  the  right  to  a  fair  trial,  and  malicious  prosecution.  The
Plaintiff  claims  that  ShotSpotter  colluded  with  the  City  of  Rochester  to  fabricate  and  create  gunshot  alert  evidence  to  secure  Plaintiff's
conviction.  On  the  basis  of  the  allegations,  the  Plaintiff  has  petitioned  for  compensatory  and  punitive  damages  and  other  costs  and
expenses, including attorney's fees. We believe that the Plaintiff's claims are without merit and are disputing them vigorously.

We  may  become  subject  to  legal  proceedings,  as  well  as  demands  and  claims  that  arise  in  the  normal  course  of  our  business,
including claims of alleged infringement of third-party patents and other intellectual property rights, breach of contract, employment law
violations,  and  other  matters  and  matters  involving  requests  for  information  from  us  or  our  customers  under  federal  or  state  law.  Such
claims, even if not meritorious, could result in the expenditure of significant financial and management resources. We make a provision for
a liability relating to legal matters when it is both probable that a liability has been incurred and the amount of the loss can be reasonably
estimated. These provisions are reviewed and adjusted to include the impacts of negotiations, estimated settlements, legal rulings, advice of
legal counsel, and other information and events pertaining to a particular matter.

An  unfavorable  outcome  on  any  litigation  matters  could  require  payment  of  substantial  damages,  or,  in  connection  with  any
intellectual property infringement claims, could require us to pay ongoing royalty payments or could prevent us from selling certain of our
products. As a result, a settlement of, or an unfavorable outcome on, any of the matters referenced above or other litigation matters or legal
proceedings could have a material adverse effect on our business, operating results, financial condition and cash flows.

Item 4. MINE SAFETY DISCLOSURES

Not Applicable.

44

PART II

Item 5. MARKET FOR REGISTRANT’S COMMON STOCK, RELATED STOCKHOLDER MATTERS AND ISSUER
PURCHASER OF EQUITY SECURITIES.

Market Information of Common Stock

Our common stock has been listed on the Nasdaq Capital Market under the symbol “SSTI” since June 7, 2017. Prior to that date,

there was no public trading market for our common stock.

On March 1, 2019, the last reported sale price of our common stock as reported on the Nasdaq Capital Market was $49.33 per share.
As of March 1, 2019, we had approximately 80 holders of record of our common stock. The actual number of stockholders is greater than
this number of record holders, and includes stockholders who are beneficial owners, but whose shares are held in street name by brokers
and  other  nominees.  This  number  of  holders  of  record  also  does  not  include  stockholders  whose  shares  may  be  held  in  trust  by  other
entities.

Dividend Policy

We have never declared or paid any dividends on our capital stock. We currently intend to retain all available funds and any future
earnings  for  the  operation  and  expansion  of  our  business  and,  therefore,  we  do  not  anticipate  declaring  or  paying  cash  dividends  in  the
foreseeable future. The payment of dividends will be at the discretion of our board of directors and will depend on our results of operations,
capital requirements, financial condition, prospects, contractual arrangements, any limitations on payment of dividends present in our future
debt agreements, and other factors that our board of directors may deem relevant.

Sale of Unregistered Securities and Use of Proceeds

(a)

Unregistered Sales of Equity Securities

On October 1, 2018, we issued 2,084 shares of our common stock to a holder of one of our outstanding warrants upon that holder’s
exercise pursuant to a cashless exercise provision. The warrant had an exercise price of $5.8667 per share. The shares of common stock
were issued by the Company in reliance on Section 4(a)(2) of the Securities Act of 1933, as amended.

(b)

Use of Proceeds from Public Offering of Common Stock

Our  initial  public  offering  of  common  stock  was  effected  through  a  Registration  Statement  on  Form  S-1  (File  No.  333-217603),
which was declared effective on June 6, 2017. There has been no material change in the planned use of proceeds from our initial public
offering as described in our final prospectus filed with the SEC pursuant to Rule 424(b) and other periodic reports previously filed with the
SEC.

Purchase of Equity Securities by the Issuer and Affiliated Purchasers

None.

Securities Authorized for Issuance under Equity Compensation Plans

Information about securities authorized for issuance under our equity compensation plan is incorporated herein by reference to Item

12 of Part III of this Annual Report on Form 10-K.

45

 
 
 
 
 
 
Item 6. SELECTED CONSOLIDATED FINANCIAL AND OTHER DATA.

The  following  selected  consolidated  financial  data  should  be  read  together  with  our  consolidated  financial  statements  and  related
notes,  as  well  as  the  information  found  under  the  sections  titled  “Management’s  Discussion  and Analysis  of  Financial  Condition  and
Results of Operations” included elsewhere in this Annual Report on Form 10-K. We derived the selected consolidated financial data as of
and for the years ended December 31, 2018, 2017, and 2016 from our audited consolidated financial statements included elsewhere in this
Annual Report on Form 10-K. Our historical results are not necessarily indicative of the results to be expected in the future.

Consolidated Statements of Operations Data:
Revenues
Costs

Cost of revenues (1)
Impairment of property and equipment

Total costs

Gross profit

Operating expenses

Sales and marketing (1)
Research and development (1)
General and administrative (1)
Total operating expenses

Loss from operations
Other income (expense), net

Remeasurement of convertible preferred stock
   warrant liability
Loss on early extinguishment of debt
Interest income (expense), net
Other expense, net
Loss before income taxes

Provision (benefit) for income taxes

Net loss

Net loss per share, basic and diluted
Weighted average shares used in computing net
   loss per share, basic and diluted

2018

Year Ended December 31,
2017
(in thousands, except per share data)

2016

  $

34,753     $

23,763     $

15,507  

14,846    
686    
15,532    
19,221    

8,377    
4,987    
8,425    
21,789    
(2,568 )  

—    
—    
82    
(252 )  
(2,738 )  
(13 )  
(2,725 )   $

(0.26 )   $

11,370    
793    
12,163    
11,600    

6,179    
4,159    
5,595    
15,933    
(4,333 )  

(3,725 )  
(479 )  
(1,114 )  
(169 )  
(9,820 )  
160    
(9,980 )   $

(1.61 )   $

9,549  
—  
9,549  
5,958  

4,475  
4,093  
2,362  
10,930  
(4,972 )

(524 )
—  
(1,317 )
(47 )
(6,860 )
—  
(6,860 )

(4.28 )

10,569,007    

6,197,775    

1,602,402

  $

  $

(1)

Includes stock-based compensation expense and depreciation and amortization expense as follows:

46

 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
     
 
     
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
     
 
   
 
 
     
 
     
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
     
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Stock-based compensation expense:

Cost of revenues
Sales and marketing
Research and development
General and administrative
Total stock-based compensation expense

Depreciation and amortization expense:

Cost of revenues
Sales and marketing
Research and development
General and administrative
Total depreciation and amortization expense

Consolidated Balance Sheet Data:
Cash and cash equivalents
Accounts receivable and unbilled revenue
Deferred revenue, current and non-current
Working capital (deficit)
Total stockholders' equity

2018

Year Ended December 31,
2017
(in thousands)

2016

  $

  $

  $

  $

316     $
770    
272    
1,110    
2,468     $

3,752     $
65    
63    
37    
3,917     $

75     $
133    
69    
351    
628     $

3,027     $
37    
35    
22    
3,121     $

11  
7  
18  
47  
83  

2,462  
31  
39  
19  
2,551

As of December 31,

2018

2017

(in thousands)

  $
  $
  $
  $
  $

10,218     $
15,267     $
24,162     $
(1,764 )   $
17,147     $

19,567  
3,928  
18,490  
3,142  
12,162

47

 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
Item 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

You  should  read  the  following  discussion  and  analysis  of  our  financial  condition  and  results  of  operations  together  with  our
consolidated financial statements and accompanying notes included in this Annual Report on Form 10-K. This Annual Report on Form 10-
K  contains  “forward-looking  statements”  within  the  meaning  of  Section  27A  of  the  Securities  Act  and  Section  21E  of  the  Securities
Exchange Act of 1934, as amended (the “Exchange Act”). These statements are often identified by the use of words such as “anticipate,”
“believe,” “continue,” “could,” “estimate,” “expect,” “intend,” “may,” “plan,” “project,” “will,” “would” or the negative or plural of
these  words  or  similar  expressions  or  variations.  Such  forward-looking  statements  are  subject  to  a  number  of  risks,  uncertainties,
assumptions  and  other  factors  that  could  cause  actual  results  and  the  timing  of  certain  events  to  differ  materially  from  future  results
expressed  or  implied  by  the  forward-looking  statements.  Factors  that  could  cause  or  contribute  to  such  differences  include,  but  are  not
limited to, those identified herein, and those discussed in the section titled “Risk Factors”, set forth in Part I, Item 1A of this Annual Report
on  Form  10-K  and  in  our  other  SEC  filings.  You  should  not  rely  upon  forward-looking  statements  as  predictions  of  future  events.
Furthermore,  such  forward-looking  statements  speak  only  as  of  the  date  of  this  report.  Except  as  required  by  law,  we  undertake  no
obligation to update any forward-looking statements to reflect events or circumstances after the date of such statements.

Overview

We  provide  precision-policing  and  security  solutions  for  law  enforcement  and  security  personnel  to  help  deter  gun  violence  and
make cities, campuses and facilities safer. Our flagship public safety solution, ShotSpotter Flex, is the leading outdoor gunshot detection,
location  and  alert  system.  Our  newly-acquired  patrol  management  software,  ShotSpotter  Missions  (formerly  HunchLab),  creates  crime
forecasts  designed  to  enable  more  precise  and  effective  use  of  patrol  resources  to  deter  crime.  Our  security  solutions,  ShotSpotter
SecureCampus  and  ShotSpotter  SiteSecure,  are  designed  to  help  law  enforcement  and  security  personnel  serving  universities,  corporate
campuses and key infrastructure or transportation centers mitigate risk and enhance security by notifying authorities of a potential outdoor
gunfire  incident,  saving  critical  minutes  for  first  responders  to  arrive.  Our  gunshot  detection  solutions  are  trusted  by  100  cities  as  of
December 31, 2018.

Our  gunshot  detection  solutions  consist  of  highly-specialized,  cloud-based  software  integrated  with  proprietary,  internet-enabled
sensors designed to detect outdoor gunfire. The speed and accuracy of our gunfire alerts enable law enforcement and security personnel to
reduce their response times to shooting events, which can increase the chances of apprehending the shooter, providing timely aid to victims,
and identifying witnesses before they scatter, as well as aid in evidentiary collection and serve as an overall deterrent. When a potential
gunfire incident is detected by our sensors, our system applies machine learning combined with a human review to analyze and validate the
incident  and  precisely  locate  where  the  incident  occurred. An  alert  containing  a  location  on  a  map  and  critical  information  about  the
incident  is  transmitted  directly  to  subscribing  law  enforcement  or  security  personnel  through  any  internet-connected  computer  and  to
iPhone or Android mobile devices.

Our  software  transmits  validated  gunfire  data  along  with  a  recorded  digital  file  of  the  triggering  sound  to  our  Incident  Review
Center (“IRC”), where our trained acoustic experts are on duty 24 hours a day, seven days a week, 365 days a year to screen and confirm
actual gunfire incidents. Our acoustic experts can supplement alerts with additional tactical information, such as the potential presence of
multiple  shooters  or  the  use  of  high-capacity  weapons.  Gunshot  incidents  reviewed  by  our  IRC  result  in  alerts  typically  sent  within  45
seconds of the gunfire incident.

We  generate  annual  subscription  revenues  from  the  deployment  of  ShotSpotter  Flex  on  a  per-square-mile  basis.  Our  security
solutions,  ShotSpotter  SecureCampus  and  ShotSpotter  SiteSecure,  are  typically  sold  on  a  subscription  basis,  each  with  a  customized
deployment plan. Our ShotSpotter Missions solution pricing is under development, but will also be subscription based. As of December 31,
2018, we had ShotSpotter Flex, ShotSpotter SecureCampus and ShotSpotter SiteSecure coverage areas under contract of approximately 670
square  miles,  of  which  648  square  miles  had  gone  live  as  of  December  31,  2018.  The  648-mile  number  reflects  five  additional  miles
covered by existing customers that were previously unaccounted due to rounding, as a result of an internal review of our existing coverage
miles. These coverage areas included 100 cities and 10 campuses/sites across the United States and in South Africa, including three of the
ten largest cities in the United States. For the year ended December 31, 2018, substantially all of our revenues are attributable to customers
based in the United States.

48

While  we  intend  to  continue  to  devote  resources  to  increase  sales  of  our ShotSpotter SecureCampus  and  ShotSpotter  SiteSecure
solutions, and are still developing the pricing model for ShotSpotter Missions, we expect that revenues from our ShotSpotter Flex solution
will continue to comprise a substantial majority of our revenues going forward.

We  enter  into  subscription  agreements  on  a  term  basis  that  typically  range  from  one  to  five  years  in  duration,  with  the  majority
having a contract term of one year. Substantially all of our sales are to governmental agencies and universities, which often undertake a
prolonged  contract  evaluation  process  that  affects  the  size  or  the  timing  of  our  sales  contracts  and  may  likewise  increase  our  customer
acquisition costs. For a discussion of the risks associated with our sales cycle, see risks entitled “Our sales cycle can be unpredictable, time-
consuming and costly, and our inability to successfully complete sales could harm our business” and “Because we generally recognize our
subscription revenues ratably over the term of our contract with a customer, fluctuations in sales will not be fully reflected in our operating
results until future periods” in Item 1A, Risk Factors, included in this Annual Report on Form 10-K.

We rely on a limited number of suppliers and contract manufacturers to produce components of our solutions. We have no long-
term  contracts  with  these  manufacturers  and  purchase  from  them  on  a  purchase-order  basis.  Our  outsourced  manufacturers  generally
procure the components directly from third-party suppliers. Although we use a limited number of suppliers and contract manufacturers, we
believe that we could find alternate suppliers or manufacturers if circumstances required us to do so, in part because a significant portion of
the  components  required  by  our  solutions  is  available  off  the  shelf.  For  a  discussion  of  the  risks  associated  with  our  limited  number  of
suppliers, see risk entitled “We rely on a limited number of suppliers and contract manufacturers, and our proprietary ShotSpotter sensors
are manufactured by a single contract manufacturer” in in Item 1A, Risk Factors, included in this Annual Report on Form 10-K.

We generated revenues of $34.8 million, $23.8 million and $15.5 million for the years ended December 31, 2018, 2017, and 2016,
respectively,  a  year-over-year  increase  of  46%  and  53%.  For  2018,  2017,  and  2016,  revenues  from  ShotSpotter  Flex  represented
approximately 97%, 98% and 99% of total revenues, respectively. Our two current largest customers, The City of Chicago and the City of
New York, each accounted for 22% and 15%, respectively, of our total revenues for the year ended December 31, 2018. The City of New
York  and  Puerto  Rico  Housing  Administration,  accounted  for  18%  and  7%,  respectively,  of  our  total  revenues  for  the  year  ended
December  31,  2017,  and  each  accounted  for  12%  of  our  total  revenues  for  the  year  ended  December  31,  2016.  Substantially  all  of  our
revenues for the years ended December 31, 2018, 2017, and 2016 were derived from customers within the United States (including Puerto
Rico and the U.S. Virgin Islands).

We have not yet achieved profitability on an annual basis and had net losses of $2.7 million, $10.0 million and $6.9 million for the
years  ended  December  31,  2018,  2017,  and  2016,  respectively.  Our  accumulated  deficit  was  $97.4  million  and  $97.6  million  as  of
December 31, 2018 and 2017, respectively.

In September 2017, we used $13.7 million from the net proceeds of our initial public offering to voluntarily repay our outstanding
indebtedness of $13.5 million and $0.2 million in prepayment fees under a promissory note (the “2015 Term Note”). In connection with
this early extinguishment of debt, we wrote off $0.3 million of unamortized debt issuance costs.

During the years ended December 31, 2018, 2017, and 2016, we went “live” on 168, 114 and 72 net new square miles of coverage,
respectively. In each case, the increase in coverage was achieved through a combination of new customers and expansions with existing
customers  and,  in  the  case  of  year  ended  December  31,  2017,  the  114  net  new  square  miles  included  the  impact  of  a  33coverage  mile
reduction  as  a  result  of  our  discontinuation  in  service  of  Puerto  Rico  and  the  U.S  Virgin  Islands  due  to  the  devastation  caused  by  the
hurricanes.

In connection with the cessation of our service with Puerto Rico and the U.S. Virgin Islands, we classified the contracts as expired,

and stopped recognizing revenue and accelerated the deferred revenues related to setup fees under these contracts.

49

We have focused on rapidly growing our business and believe that its future growth is dependent on many factors, including our
ability  to  increase  our  customer  base,  expand  the  coverage  of  our  solutions  among  our  existing  customers,  expand  our  international
presence  and  increase  sales  of  our  security  solutions.  Our  future  growth  will  primarily  depend  on  the  market  acceptance  for outdoor
gunshot detection solutions. Challenges we face in this regard include our target customers not having access to adequate funding sources,
the fact that contracting with government entities can be complex, expensive, and time-consuming and the fact that our typical sales cycle is
often very long and can be costly. To combat these challenges, we invest in research and development, increase awareness of our solutions,
and  hire  additional  sales  representatives  to  drive  sales  in  order  to  continue  to  maintain  our  position  as  a  market  leader.  In  addition,  we
believe that entering into strategic partnerships with other service providers to cities and municipalities offers another potential avenue for
expansion, particularly for our ShotSpotter Flex solution.

We will also focus on expanding our business by introducing new products and services to existing customers such as ShotSpotter
Missions, as described below. We believe that developing and acquiring products for law enforcement in adjacent categories is a path for
additional growth given our large and growing installed base of police departments who trust ShotSpotter’s products, support and way of
doing business. The ability to cross-sell new products provides an opportunity to grow revenue per customer and lifetime value. Challenges
we face in this area include ensuring our new products are reliable, integrated well with other ShotSpotter solutions and priced and serviced
appropriately.  In  some  cases,  we  will  need  to  bring  in  new  skills  sets  to  properly  develop,  market,  sell  or  service  these  new  products
depending on the categories they represent.

In  October  2018,  we  acquired  the  HunchLab  technology  and  related  assets  that  underline  our  ShotSpotter  Missions  solution.
ShotSpotter  Missions  applies  risk  modeling  and  artificial  intelligence  to  help  forecast  when  and  where  crimes  are  likely  to  emerge  and
recommends specific patrol missions and tactics that can deter these events. The HunchLab technology provides a proven, high-value, and
complementary solution we can immediately offer to our existing law enforcement customers. We believe our investment will democratize
the sharing of important intelligence with patrol officers who currently have limited direct access to crime analysts.

With respect to international sales, we believe that we have the potential to expand our coverage within South Africa and to pursue
opportunities in Europe, South America and other regions of the world. For example, we signed a contract with the Bahamas in early 2019.
By adding additional sales resources in strategic locations, we believe we will be better positioned to reach these markets. However, we
recognize that we have limited international operational experience and currently operate only in one region outside of the United States,
South Africa. Operating successfully in international markets will require significant resources and management attention and will subject
us to additional regulatory, economic and political risks. Moreover, we anticipate that different political and regulatory considerations that
vary across different jurisdictions could extend what is already a lengthy sales cycle.

Initial Public Offering

In June 2017, we completed our IPO in which we sold 3,220,000 shares of our common stock at a price of $11.00 per share. We
received  net  proceeds  of  $32.4  million,  excluding  underwriting  discounts  and  commissions,  which  was  recorded  to  additional  paid-in
capital.

As a result of the IPO:

•

•

all  outstanding  Series  B-1  convertible  preferred  stock  warrants  were  remeasured  at  fair  value  using  the  Black-Scholes
model, resulting in a loss of $3.7 million, which was recorded in other expense, net.

the  entire  balance  of  $5.7  million  in  convertible  preferred  stock  warrant  liability  was  reclassified  to  additional  paid-in
capital.  All  preferred  stock  warrants  were  converted  into  common  stock  warrants.  In  addition,  we  issued  to  the  lead
underwriter in the IPO a warrant to purchase up to 84,000 shares of our common stock. See Note 15, Convertible Preferred
Stock Warrants and Common Stock Warrants , to our consolidated financial statements included elsewhere in this Annual
Report on Form 10-K for further details regarding the warrants.

50

 
 
•

•

all shares of the then-outstanding convertible preferred stock were converted into 4,689,753 shares of common stock. This
resulted in a reclassification of $42.1 million to additional paid-in capital.

offering costs incurred by us were approximately $1.9 million, excluding underwriting commissions and discounts, which
was recorded to additional paid-in capital.

Key Business Metrics

We focus primarily on three key business metrics in order to measure our operational performance and inform strategic decisions.
Revenue retention rate and sales and marketing spend per $1.00 of new annualized contract value are each calculated annually. Net new
“go-live” square miles is calculated on a quarterly basis. All of these metrics are delivered using internal data and may be calculated in a
manner different than similar metrics used by other companies.

Revenue retention rate
Sales and marketing spend per $1.00 of new annualized
   contract value
Net new "go-live" square miles

Revenue Retention Rate

2018

Year Ended December 31,
2017
(in thousands)

2016

139 % 

141 % 

127 %

  $

  $

0.30  
168  

  $

0.34  
114  

0.28  
72

We calculate our revenue retention rate for a period by dividing the (a) total revenues for such year from those customers who were
customers  during  the  corresponding  prior  year  by  (b)  the  total  revenues  from  all  customers  in  the  corresponding  prior  year.  For  the
purposes of calculating our revenue retention rate, we count as customers all entities with which we had contracts in the applicable year.
Revenue retention rate for any given period does not include revenues attributable to customers first acquired during such period. We focus
on  our  revenue  retention  rate  because  we  believe  that  this  metric  provides  insight  into  revenues  related  to  and  retention  of  existing
customers.  If  our  revenue  retention  rate  for  a  year  exceeds  100%,  as  it  did  in  the  years  presented  above,  this  indicates  a  low  churn  and
means  that  the  revenues  retained  during  the  year,  including  from  customer  expansions,  more  than  offset  the  revenues  that  we  lost  from
customers  that  did  not  renew  their  contracts  during  the  year. As  further  evidence  of  our  low  churn,  since  transitioning  our  public  safety
business to the ShotSpotter Flex model in 2011, we have added over 60 new ShotSpotter Flex customers, but only six such customers have
terminated service, two of which were terminated due to hurricane damage. We do not anticipate maintaining our revenue retention rate at
the levels observed in 2018 and 2017. For example, in 2018, our revenue retention rate excluding our largest customer, hicago, would have
been 118%. We measure revenue retention rate on an annual basis.

Sales and Marketing Spend per $1.00 of New Annualized Contract Value

We calculate sales and marketing spend as the total sales and marketing expense during a year divided by the first 12 months of
contract  value  for  contracts  entered  into  during  the  same  year.  We  use  this  metric  to  measure  the  efficiency  of  our  sales  and  marketing
efforts in acquiring customers, renewing customer contracts and expanding their coverage areas. We measure sales and marketing spend on
an annual basis.

Net New “Go-Live” Miles

Net  new  “go-live”  square  miles  represent  the  square  miles  covered  by  deployments  that  were  formally  approved  by  customers
during the quarter, both from initial and expanded customer deployments, net of square miles that ceased to be “live” during the quarter due
to customer cancellations. New square miles include deployed square miles that may have been sold, or booked, in prior quarters. We focus
on net new “go-live” miles as a key business metric to measure our operational performance and inform strategic decisions.

51

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
Components of Results of Operations

Presentation of Financial Statements

Our consolidated financial statements include the accounts of our wholly-owned South African subsidiary, ShotSpotter (Pty) Ltd.

All intercompany balances and transactions have been eliminated in consolidation.

Revenues

We  derive  substantially  all  of  our  revenues  from  subscription  services.  We  recognize  subscription  fees  ratably,  on  a  straight-line
basis,  over  the  term  of  the  subscription,  which  for  new  customers  is  typically  initially  one  to  three  years  in  length.  Customer  contracts
include one-time set-up fees for the set-up of our sensors in the customer’s coverage areas, training and third-party integration licenses. If
the set-up fees are deemed to be a material right, they are recognized ratably over three years. Training and third-party integration license
fees are recognized upon delivery.

We generally invoice customers for 50% of the total contract value when the contract is fully executed and for the remaining 50%
when the subscription service is operational and ready to go live – that is, when the customer has acknowledged the completion of all the
deliverables  in  the  signed  customer  acceptance  form.  All  fees  billed  in  advance  of  services  being  delivered  are  recorded  as  deferred
revenue. The timing of when new miles go live can be uncertain and, as a result, can have a significant impact on the levels of revenue and
deferred  revenue  from  quarter  to  quarter.  For  our  ShotSpotter  Flex  solution,  our  pricing  model  is  based  on  a  per-square-mile  basis.  For
ShotSpotter  SecureCampus  and  ShotSpotter  SiteSecure,  our  pricing  model  is  on  a  customized-site  basis. As  a  result  of  our  process  for
invoicing  contracts  and  renewals  upon  execution,  our  cash  flow  from  operations  and  accounts  receivable  can  fluctuate  due  to  timing  of
contract execution and timing of deployment.

We  generally  invoice  subscription  service  renewals  for  100%  of  the  total  contract  value  when  the  renewal  contract  is  executed.
Renewal fees are recognized ratably over the term of the renewal, which is typically one year. While most of our customers elect to renew
their agreements, in some cases, they may not be able to obtain the proper approvals or funding to complete the renewal prior to expiration.
For these customers, we stop recognizing subscription revenues at the end of the current contract term, even though we may continue to
provide services for a period of time until the renewal process is completed. Once the renewal is complete, we then recognize subscription
revenues  for  the  period  between  the  expiration  of  the  term  of  the  agreement  and  the  completion  of  the  renewal  process  in  the  month  in
which the renewal is executed. If a customer declines to renew its subscription prior to the end of five years, then the remaining setup fees
are immediately recognized.

It is likely that international deployments may or will have different payment and billing terms due to their local laws, restrictions or

other customary terms and conditions.

Costs

Costs  include  the  cost  of  revenues  and  charges  for  impairment  of  property  and  equipment.  Cost  of  revenues  primarily  includes
depreciation expense associated with capitalized customer acoustic sensor networks, communication expenses, costs related to hosting our
service application, costs related to operating our Incident Review Center (the “IRC”), providing remote and on-site customer support and
maintenance  and  forensic  services,  certain  personnel  and  related  costs  of  operations,  stock-based  compensation  and  allocated  overhead,
which includes IT, facility and equipment depreciation costs.

Impairment  of  property  and  expense  is  primarily  attributable  to  our  write-off  of  the  remaining  book  value  of  indoor  sensor
inventory and indoor sensor networks installed at certain security customers during the year ended December 31, 2018 and write-off for
deployed equipment in Puerto Rico and the U.S. Virgin Islands that was destroyed by the hurricanes in September 2017.

Starting  mid  2020  through  2022  we  will  have  to  upgrade  our  sensors  that  use  third-generation  cellular  communications  to  the

fourth-generation Long-Term Evolution wireless technology, which will increase our cost of revenues.

52

In the near term, we expect our cost of revenues to increase in absolute dollars to the extent our installed base increases, but decrease
as a percentage of revenues because certain of our costs of revenues are fixed and do not need to increase commensurate with increases in
revenues. In addition, depreciation expense associated with deployed equipment is recognized only over the first five years of a customer
contract.

Operating Expenses

Operating  expenses  consist  of  sales  and  marketing,  research  and  development,  and  general  and  administrative  expenses.  Salaries,
bonuses,  stock-based  compensation  expense  and  other  personnel  costs  are  the  most  significant  components  of  each  of  these  expense
categories. We include stock-based compensation expense incurred in connection with the grant of stock options and restricted stock units
to the applicable operating expense category based on the equity award recipient’s functional area.

We are focused on executing on our growth strategy. As a result, in the near term we expect our total operating expenses to increase
in absolute dollars as we incur additional expenses due to growth and as a result of operating as a public company. Although our operating
expenses will fluctuate, we expect that over time, they will generally decrease as a percentage of revenues.

Sales and Marketing

Sales  and  marketing  expenses  primarily  consist  of  personnel-related  costs  attributable  to  our  sales  and  marketing  personnel,
commissions earned by our sales personnel, marketing expenses for trade shows, conferences and conventions, consulting fees, travel and
facility-related costs and allocated overhead.

In the near term, we expect our sales and marketing expenses to increase in absolute dollars primarily due to planned growth in our
sales and marketing organization. This growth will include adding sales and marketing personnel and expanding our marketing activities to
continue  to  generate  additional  leads.  Sales  and  marketing  expense  may  fluctuate  from  quarter  to  quarter  based  on  the  timing  of
commission expense, marketing campaigns and tradeshows.

Research and Development

Research  and  development  expenses  primarily  consist  of  personnel-related  costs  attributable  to  our  research  and  development
personnel, consulting fees and allocated overhead. We have devoted our product development efforts primarily to develop new lower-cost
sensor hardware, develop new features including a mobile application, improve functionality of our solutions and adapt to new technologies
or changes to existing technologies.

We are investing in engineering resources to support further development of the ShotSpotter Missions crime forecasting software.
The  focus  of  this  effort  will  be  in  the  areas  of  data  science  modeling,  user  experience,  core  application  functionality  and  backend
infrastructure improvements including integration of ShotSpotter gunshot data to enhance forecasting of gun violence.

In the near term, we expect our research and development expenses to increase in absolute dollars as we increase our research and

development headcount to further strengthen our software and invest in the development of our service.

We  will  continue  to  invest  in  research  and  development  to  leverage  our  large  and  growing  database  of  acoustic  events,  which
includes those from both gunfire and non-gunfire. We also intend to leverage third-party AI and our own evolving cognitive and analytical
applications to improve the efficiency of our solutions, which may include internal software applications, data analysis, event routing and
customer outputs. Certain of these applications and outputs may expand the platform of services that we will be able to offer our customers.

53

General and Administrative

General  and  administrative  expenses  primarily  consist  of  personnel-related  costs  attributable  to  our  executive,  finance,  and
administrative personnel, legal, accounting and other professional services fees, other corporate expenses and allocated overhead. We have
recently  incurred  additional  expenses  in  expanding  our  operations  and  for  our  IPO,  and  will  continue  to  incur  additional  expenses  as  a
public  company,  including  increased  personnel,  legal,  insurance  and  accounting  expenses,  and  the  additional  costs  of  achieving  and
maintaining compliance with Section 404 of the Sarbanes-Oxley Act and other regulations.

In  the  near  term,  we  expect  our  general  and  administrative  expenses  to  increase  significantly  in  absolute  dollars  as  we  grow  our

business, support our operations as a public company and increase our headcount.

Other Expense, Net

Other  expense,  net,  consists  primarily  of  interest  expense  on  our  outstanding  debt,  and  losses  from  the  remeasurement  of  our
convertible preferred stock warrant liability and losses from early extinguishment of debt. The convertible preferred stock warrant liability
was reclassified into additional paid-in capital upon our IPO and will no longer be remeasured at each balance sheet date.

Income Taxes

Our  income  taxes  are  based  on  the  amount  of  our  taxable  income  and  enacted  federal,  state  and  foreign  tax  rates,  adjusted  for

allowable credits, deductions and the valuations allowance against deferred tax assets, as applicable.

Results of Operations

Comparison of Years Ended December 31, 2018 and 2017

The following table sets forth our consolidated statements of operations data for the years ended December 31, 2018 and 2017 (in

thousands):

Revenues
Costs

Cost of revenues
Impairment of property and equipment

Total costs

Gross profit
Operating expenses:

Sales and marketing
Research and development
General and administrative

Total operating expenses
Loss from operations
Other expense, net
Benefit (provision) for income taxes
Net loss

Revenues

  $

  $

    As a % of
    Revenues  

2018
34,753      

100 %   $

2017
23,763      

    As a % of
    Revenues  

Change

$
10,990      

%

14,846      
686      
15,532      
19,221      

8,377      
4,987      
8,425      
21,789      
(2,568 )    
(170 )    
13      
(2,725 )    

43 %    
2 %    
45 %    
55 %    

11,370      
793      
12,163      
11,600      

24 %    
14 %    
24 %    
63 %    
(7 %)   
(1 %)   
—  
(8 %)  $

6,179      
4,159      
5,595      
15,933      
(4,333 )    
(5,487 )    
(160 )    
(9,980 )    

100 %   $

48 %    
3 %    
51 %    
49 %    

26 %    
18 %    
24 %    
67 %    
(18 %)   
(23 %)   
(1 %)   
(42 %)  $

3,476      
(107 )    
3,369      
7,621      

2,198      
828      
2,830      
5,856      
1,765      
5,317      
173      
7,255      

46 %

31 %
(13 %)
28 %
66 %

36 %
20 %
51 %
37 %
(41 %)
(97 %)
(108 %)
(73 %)

The increase of $11.0 million in revenues was primarily attributable to $5.2 million from expansions of existing customer coverage
areas, $1.9 million of new customer solutions that went live during 2018, and $4.8 million related primarily to customer deployments that
went live in 2017 and for which we recognized a full year of revenues in 2018.

54

 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
   
 
   
       
   
   
       
   
   
       
   
   
   
   
   
   
       
   
   
       
   
   
       
   
   
   
   
   
   
   
   
   
 
Costs

The increase in costs of $3.4 million was due primarily to a $1.4 million increase in overhead expenses resulting from an increase in
employee headcount, a $0.8 million increase in operating costs, which includes costs incurred in providing remote and on-site customer
support  and  maintenance  services,  infrastructure  hosting  for  our  service  application  and  costs  related  to  operating  our  IRC,  and  a  $0.6
million increase in depreciation offset by $0.4 million decrease in telecommunication fees and $0.1 million in lower impairment charges.
During  2018,  we  recognized  impairment  expense  of  $0.7  million  for  the  impairment  of  property  and  equipment  primarily  related  to  the
remaining  book  value  of  indoor  sensor  inventory  and  indoor  sensor  networks  installed  at  certain  security  customers.  During  2017,  we
recognized impairment expense of $0.8 million for the impairment of property and equipment primarily related to the remaining net book
value for deployed equipment that was presumed destroyed by hurricanes in September 2017.

Gross margin for 2018 increased six percentage points from gross margin for 2017 because certain costs of revenues are fixed and

did not increase commensurate with the increase in subscription revenues.

Operating Expenses

Sales and Marketing Expense

The  increase  in  sales  and  marketing  expense  of  $2.2  million  was  primarily  due  to  an  increase  of  $1.3  million  in  salaries,
commissions, recruiting, and stock-based compensation expense, and a $0.7 million increase in consulting and outside services associated
with expansion of our sales, marketing and customer success organization.

Research and Development Expense

The  increase  in  research  and  development  expense  of  $0.8  million  was  due  primarily  due  to  a  $0.7  million  increase  in  salaries,
benefits  and  bonuses  for  research  and  development  personnel,  and  stock-based  compensation  expense  and  a  $0.1  million  increase  in
consulting fees related to the development of our mobile applications and next-generation sensors.

General and Administrative Expense

The increase in general and administrative expense of $2.8 million from 2017 to 2018 was due to a $2.0 million increase in legal,
accounting and other outside services fees associated with litigation and settlement expenses, business acquisition expenses, and operating
as  a  public  company,  a  $0.4  million  increase  in  non-employee  director  compensation,  and  a  $0.4  million  increase  in  personnel  expense
primarily due to stock-based compensation expense.

Other Expense, Net

The decrease in other expense, net of $5.3 million was due to a $3.7 million decrease in expense related to the remeasurement of the
preferred stock warrant liability due to a final remeasurement upon our IPO in the second quarter of 2017, a $1.6 million decrease in interest
expense  due  to  the  termination  of  debt  in  the  third  quarter  of  2017,  a  $0.2  million  in  prepayment  fees  in  connection  with  the  early
extinguishment of debt, and a write-off of $0.3 million of unamortized debt issuance costs due to the termination of debt in the third quarter
on 2017.

Income Taxes

Our  income  taxes  are  based  on  the  amount  of  our  taxable  income  and  enacted  federal,  state  and  foreign  tax  rates,  adjusted  for
allowable  credits,  deductions  and  the  valuations  allowance  against  deferred  tax  assets,  as  applicable.  For  the  years  ended  December  31,
2018 and 2017, our provision for income taxes consisted of a benefit (provision) for foreign income taxes only.

55

 
Comparison of Years Ended December 31, 2017 and 2016

The following table sets forth our selected consolidated statements of operations data for the years ended December 31, 2017 and

2016 (in thousands):

Revenues
Costs

Cost of revenues
Impairment of property and equipment

Total costs

Gross profit
Operating expenses:

Sales and marketing
Research and development
General and administrative

Total operating expenses
Loss from operations
Other expense, net
Provision for income taxes
Net loss

Revenues

    As a % of  
    Revenues  

    As a % of  
    Revenues  

2016

Change

$

    %  

2017
  $ 23,763      

    11,370      
793      
    12,163      
    11,600      

6,179      
4,159      
5,595      
    15,933      
(4,333 )    
(5,487 )    
(160 )    
  $ (9,980 )    

100 %   $ 15,507      

100 %   $ 8,256      

53 %

48 %    
3 %    
51 %    
49 %    

9,549      
—      
9,549      
5,958      

62 %    
—  
62 %    
38 %    

1,821      
793      
2,614      
5,642      

19 %
100 %
27 %
95 %

4,475      
26 %    
4,093      
18 %    
24 %    
2,362      
67 %     10,930      
(4,972 )    
(18 %)   
(1,888 )    
(23 %)   
—      
(1 %)   
(42 %)  $ (6,860 )    

1,704      
29 %    
66      
26 %    
3,233      
15 %    
5,003      
70 %    
639      
(32 %)   
(3,599 )    
(12 %)   
—  
(160 )    
(44 %)  $ (3,120 )    

38 %
2 %
137 %
46 %
(13 %)
191 %
(100 %)
45 %

The  increase  of  $8.3  million  was  primarily  attributable  to  $5.9  million  from  new  customers  and  expansions  of  existing  customer
coverage areas, $2.2 million from a full year of revenue from the customers who went live in 2016, and $0.9 million in accelerated revenue
recognition of deferred setup fees relating to square miles that ceased to be live, primarily, in Puerto Rico and the U.S. Virgin Islands, offset
by a decrease of $0.4 million from existing customers, due to non-renewing and late-renewing customers during the year ended December
31, 2017.  

Costs

The  increase  of  $2.6  million  was  due  primarily  to  a  $0.5  million  increase  in  depreciation  and  telecommunications  expenses
associated with expansions in existing customer coverage areas, a $0.8 million impairment charge to expense the remaining net book value
of acoustic sensor networks in Puerto Rico and the U.S. Virgin Islands that were presumed destroyed by the hurricanes in September 2017,
and a $0.7 million increase in salaries expenses resulting from an increase in our headcount.  

Gross margin increased by 11 percentage points because certain costs of revenues are fixed and did not increase commensurate with

the increase in subscription revenues, offset in part by the effect of the impairment charge described above.

Operating Expenses

Sales and Marketing Expense

The increase of $1.7 million was primarily due to a $1.4 million increase in salaries, commissions and stock-based compensation
expense  associated  with  expansion  of  our  sales,  marketing  and  customer  success  organization,  a  $0.3  million  increase  in  travel  expense
associated  with  the  increase  in  personnel,  and  $0.1  million  in  bad  debt  expense,  offset  by  a  decrease  of  $0.2  million  in  third  party
commissions paid for South Africa, during the year ended December 31, 2017.

56

 
 
   
 
   
 
 
 
 
 
 
 
   
       
   
   
       
   
   
       
   
   
   
   
       
   
   
       
   
   
       
   
   
   
   
   
   
   
   
 
Research and Development Expense

The increase of $0.1 million was due primarily to a $0.5 million increase in personnel and recruiting expenses during to the hiring of
new  personnel  during  the  year  ended  December  31,  2017,  offset  in  part  by  decreased  consulting  expenses  of  $0.4  million  related  to  the
development of new variants of our sensors that were incurred in the prior year.

General and Administrative Expense

The  increase  of  $3.2  million  was  due  to  a  $0.9  million  increase  in  salaries,  benefits  and  bonuses  resulting  from  an  increase  in
headcount, including the addition of our chief financial officer, a $0.4 million increase in cash and stock-based compensation for directors, a
$1.5  million  increase  in  legal,  listing,  and  accounting  expenses,  and  a  $0.3  million  increase  in  insurance  premiums  in  the  year  ended
December 31, 2017.  

Other Expense, Net

The  increase  of  $3.6  million  was  due  to  a  $3.2  million  increase  in  expense  related  to  the  remeasurement  of  the  preferred  stock
warrant liability due to a final remeasurement upon our IPO, $0.2 million in prepayment fees in connection with the early extinguishment of
debt and the write-off of $0.3 million of unamortized debt issuance costs. This increase was offset by a $0.2 million decrease in interest
expense due to termination of debt in the third quarter of 2017.

Income Taxes

Our  income  taxes  are  based  on  the  amount  of  our  taxable  income  and  enacted  federal,  state  and  foreign  tax  rates,  adjusted  for
allowable  credits,  deductions  and  the  valuations  allowance  against  deferred  tax  assets,  as  applicable.  For  the  year  ended  December  31,
2017, our provision for income taxes consists of the foreign taxes only.

Liquidity and Capital Resources

Sources of Funds

Our operations have been financed primarily through net proceeds from the sale of equity, debt financing arrangements and cash
from operating activities. Our principal source of liquidity is cash and cash equivalents totaling $10.2 million as of December 31, 2018. We
also have a $10.0 million credit facility, of which no amounts outstanding as of December 31, 2018.

We  believe  our  existing  cash  and  cash  equivalent  balances,  our  available  credit  facility  and  cash  flow  from  operations  will  be
sufficient to meet our working capital and capital expenditure requirements for at least the next 12 months. Our future capital requirements
may vary materially from those currently planned and will depend on many factors, including our rate of revenue growth, the timing and
extent of spending on sales and marketing, the expansion of sales and marketing activities, the timing of new product introductions, market
acceptance of our products and overall economic conditions. We may also seek additional capital to fund our operations, including through
the sale of equity or debt financings. To the extent that we raise additional capital through the future sale of equity, the ownership interest
of our stockholders will be diluted, and the terms of these securities may include liquidation or other preferences that adversely affect the
rights of our existing common stockholders. The incurrence of debt financing would result in debt service obligations and the instruments
governing such debt could provide for operating and financing covenants that would restrict our operations.

Use of Funds

Our  historical  uses  of  cash  have  primarily  consisted  of  cash  used  for  operating  activities,  such  as  expansion  of  our  sales  and
marketing operations, research and development activities and other working capital needs, and cash used in investing activities, such as
property and equipment expenditures to install infrastructure in customer cities in order to deliver our solutions.

57

 
 
On  October  3,  2018, we acquired certain technology, referred to as HunchLab, and related assets from Azavea Inc . The purchase
consideration totaled $2.5 million, consisting of $1.7 million in cash and a contingent earnout payable in cash for up to $750,000 based on
HunchLab’s revenues generated over the three-year period following the acquisition date.

In September 2017, we voluntarily repaid our outstanding borrowing of $13.5 million under the 2015 Term Note. This resulted in a
loss on early extinguishment of debt of $0.2 million for prepayment fees and other miscellaneous fees, and $0.3 million for the write-off of
a portion of our unamortized debt issuance costs.  

Credit Facility

On  September  27,  2018,  we  entered  into  the  Umpqua  Credit Agreement,  which  allows  us  to  borrow  up  to  $10.0  million  under  a

revolving loan facility. We intend to use the revolving loan facility for general working capital purposes.

Prior to the repayment of all our outstanding indebtedness under the 2015 Term Note in September 2017, we were a party to a Loan
and Security Agreement with Orix Growth Capital, LLC (the “Orix Loan Agreement”), which allowed us to borrow up to $15.0 million. In
September  2017,  our  credit  facility  with  Orix  Growth  Capital,  LLC  pursuant  to  the  Orix  Loan Agreement  was  terminated  in  connection
with such repayment.

Cash Flows

Comparison of Years Ended December 31, 2018, 2017 and 2016

The following table presents a summary of our cash flows for the years ended December 31, 2018, 2017 and 2016:

Net cash provided by (used in):
Operating activities
Investing activities
Financing activities

Net change in cash and cash equivalents

2018

Year Ended December 31,
2017
(in thousands)

2016

  $

  $

(1,386 )  $
(10,203 ) 
2,437    
(9,152 )  $

3,387     $
(6,506 ) 
18,751    
15,632     $

2,257  
(4,554 )
2,008  
(289 )

As of December 31, 2018, 2017 and 2016, $1.1 million, $1.0 million and $0.6 million in cash was held by our consolidated foreign
subsidiary.  In  the  year  ended  December  31,  2017,  we  used  $0.5  million  of  these  funds  to  pay  our  U.S.  parent  company  for  services
delivered in the year ended December 31, 2016 under an intercompany license agreement.

Operating Activities

For  standard  customer  deployments,  we  typically  achieve  cashflow  breakeven,  on  a  direct  variable  cost-basis,  in  less  than  a  year
from the date of execution of the contract. Our net loss and cash flows provided by operating activities are significantly influenced by our
increase in headcount to support our growth, increase in legal and outside services fees, sales and marketing expenses, and our ability to bill
and collect in a timely manner.

Operating activities used $1.4 million in 2018 and provided $3.4 million and $2.3 million in 2017 and 2016, respectively. The use of
cash for 2018 was primarily driven by changes in accounts receivable and our net loss of $2.7 million and offset by changes in deferred
revenue, stock-based compensation, and depreciation and amortization. The generation of cash for 2017 was primarily driven by changes in
accrued expenses and deferred revenue, depreciation and amortization and remeasurement of warrant liability, partially offset by changes in
accounts receivable and our net loss of $10.0 million.

58

 
 
 
 
 
 
   
   
 
 
 
 
 
 
     
   
   
   
 
 
 
 
 
 
 
 
 
 
The generation of cash in 2016,  was  primarily from  $5.8  million in  cash  provided  as  a  result  of  changes  in  operating  assets  and

liabilities, and non-cash charges aggregating $3.3 million which was offset by our net loss of $6.9 million.

Investing Activities

Our investing activities consist primarily of capital expenditures to install our solutions in  customer  coverage  areas,  purchases  of

property and equipment, and investment in intangible assets.

Investing  activities  used  $10.2  million,  $6.5  million  and  $4.6  million  in  the  years  ended  December  31,  2018,  2017  and  2016,
respectively, primarily for property and equipment expenditures to install our solutions in customer coverage areas and business acquisition
in  the  year  ended  December  31,  2018.  We  completed  our  acquisition  of  the  HunchLab  assets  for  approximately  $1.7  million  in  cash  at
closing.

Financing Activities

Cash  generated  by  financing  activities  includes  net  proceeds  from  the  exercise  of  stock  options  and  warrants,  employee  stock
purchase plan, proceeds from our IPO, borrowings under our term loan pursuant to the Orix Loan Agreement, and, offset by payment of
indebtedness, debt issuance and financing costs.  

Financing activities provided $2.4 million in the year ended December 31, 2018, primarily from $1.5 million from the exercise of

stock options and warrants, and $0.9 million proceeds from employee stock purchase plan.

Financing  activities  provided  $18.8  million  in  the  year  ended  December  31,  2017,  primarily  from  $32.4  million  in  net  proceeds,
excluding underwriting discounts and commissions, from our IPO and $1.5 million in borrowing under our 2015 Term Note (see Note 9,
Financing Arrangements,  to  our  consolidated  financial  statements  included  elsewhere  in  this Annual  Report  in  Form  10-K,  for  details
regarding the 2015 Term Note), offset in part by $13.5 million in repayment of our 2015 Term Note and $1.9 million in payments for costs
associated with our IPO.  

Financing activities provided $2.0 million in cash primarily from proceeds from our term loan pursuant to the Orix Loan Agreement

of $2.0 million in the year ended December 31, 2016.

Contractual Obligations and Commitments

The following table summarizes our commitments to settle contractual obligations as of December 31, 2018.

Operating lease (1)
Data center arrangements (2)

  Less than    
1 Year

1 to
3 Years

3 to
5 Years
(in thousands)

    More than      
5 Years

Total

  $
  $

352     $
213     $

661     $
71     $

—     $
—     $

—     $
—     $

1,013  
284

(1)

(2)

Operating  lease  payments  include  total  future  minimum  rent  payments  under  a  non-cancelable  operating  lease  agreement  as
described in Note 17, Commitments and Contingencies.
Data  center  arrangements  include  total  future  minimum  payments  under  the  non-cancelable  contracts  as  described  in  Note  17,
Commitments and Contingencies.

The commitment amounts in the table above are associated with contracts that are enforceable and legally binding and that specify
all  significant  terms,  including  fixed  or  minimum  services  to  be  used,  fixed,  minimum  or  variable  price  provisions  and  the  approximate
timing of the actions under the contracts. The table does not include purchase obligations that we can cancel without a significant penalty.
These purchase obligations are cancellable at any time, however, we may be required to pay costs incurred through the cancellation date.
Historically, we have rarely cancelled these agreements.

59

 
 
   
 
 
 
 
   
   
   
   
 
 
 
 
 
 
Off-Balance Sheet Arrangements

At  December  31,  2018,  we  did  not  have  any  relationships  with  unconsolidated  organizations  or  financial  partnerships,  such  as
structured finance or special purpose entities, that were established for the purpose of facilitating off-balance sheet arrangements. We do
not engage in off-balance sheet financing arrangements. In addition, we do not engage in trading activities involving non-exchange traded
contracts.

Critical Accounting Policies and Estimates

Our  consolidated  financial  statements  are  prepared  in  accordance  with  generally  accepted  accounting  principles  (“GAAP”).  The
preparation  of  our  consolidated  financial  statements  requires  us  to  make  estimates,  assumptions  and  judgments  that  affect  the  reported
amounts  of  revenues,  assets,  liabilities,  costs  and  expenses.  We  base  our  estimates  and  assumptions  on  historical  experience  and  other
factors  that  we  believe  to  be  reasonable  under  the  circumstances.  We  evaluate  our  estimates  and  assumptions  on  an  ongoing  basis.  Our
actual  results  may  differ  from  these  estimates.  Our  most  critical  accounting  policies  are  summarized  below.  See  Note  3,  Basis  of
Presentation and Summary of Significant Accounting Policies, to our consolidated financial statements included elsewhere in this Annual
Report on Form 10-K for a description of our other significant accounting policies.

Convertible Preferred Stock Warrant Liability   —  Warrants  to  purchase  shares  of  convertible  preferred  stock  are  classified  as
liabilities  on  the  consolidated  balance  sheet  at  fair  value  upon  issuance  because  the  underlying  shares  of  convertible  preferred  stock  are
redeemable at the option of the holders upon the occurrence of certain deemed liquidation events considered not solely within our control,
which  may  therefore  obligate  us  to  transfer  assets  at  some  point  in  the  future.  The  convertible  preferred  stock  warrants  are  subject  to
remeasurement to fair value at each balance sheet date and any change in fair value is recognized as a component of other expense, net in
the consolidated statement of operations. The liability is adjusted for changes in fair value until the earlier of the exercise of expiration of
the warrants, or the completion of a deemed liquidation event. The convertible preferred stock warrant liabilities increase or decrease each
period based on the fluctuations of the fair value of the underlying security. The liability was reclassified to additional paid-in-capital upon
the closing of our IPO in June 2017.

Revenue  Recognition  — Effective  January  1,  2018,  we  adopted  Topic  606,  Revenue  from  Contracts  with  Customers  (“Topic
606”).  This  standard  outlines  a  single  comprehensive  model  for  entities  to  use  in  accounting  for  revenues  arising  from  contracts  with
customers that reflects the consideration to which the entity expects to be entitled in exchange for those goods and services. Topic 606 was
adopted on a modified retrospective basis and the new standard was applied only to new contracts entered into after January 1, 2018, and
contracts that were not completed as of January 1, 2018. For additional information on the impact to previously reported results, see Note 3
of Notes to Consolidated Financial Statements included in Part II, Item 8 of this Annual Report on Form 10-K.

Stock-Based Compensation — We recognize stock-based compensation expense for stock-based compensation awards granted to
our  employees,  directors,  and  consultants  that  can  be  settled  in  shares  of  our  common  stock.  Compensation  expense  for  stock-based
compensation awards granted is based on the grant date fair value estimate for each award as determined by our board of directors. We
recognize these compensation costs on a straight-line basis over the requisite service period of the award, which is generally four years.

Restricted stock unit awards are valued using the last reported stock price on the date of grant.

We  estimate  the  fair  value  of  stock  option  awards  at  the  date  of  grant  using  the  Black-Scholes  option  pricing  model,  which  was
developed  for  use  in  estimating  the  value  of  traded  options  that  have  no  vesting  restrictions  and  are  freely  transferable.  The  fair  values
generated by the model may not be indicative of the actual fair values of our awards as it does not consider other factors important to those
stock-based payment awards, such as continued employment, periodic vesting requirements and limited transferability.

Business Acquisition — We allocate the fair value of purchase consideration to the tangible assets acquired, liabilities assumed and
intangible assets acquired based on their estimated fair values. The excess of the fair value of purchase consideration over the fair values of
these identifiable assets and liabilities is recorded as goodwill. When determining the fair values of assets acquired and liabilities assumed,
management makes significant estimates and assumptions, especially with respect to intangible assets. Critical estimates in valuing such
intangible  assets  include,  but  not  limited  to,  future  expected  cash  flows  from  customer  relationships  and  developed  technology;  and
discount rates.

60

Goodwill — Goodwill  is  tested  for  impairment  at  the  reporting  unit  level  (operating  segment  or  one  level  below  an  operating
segment) on an annual basis (October 1 for us) and between annual tests if an event occurs or circumstances change that would more likely
than not reduce the fair value of a reporting unit below its carrying value. These events or circumstances could include a significant change
in  the  business  climate,  legal  factors,  operating  performance  indicators,  competition,  or  sale  or  disposition  of  a  significant  portion  of  a
reporting  unit.  Application  of  the  goodwill  impairment  test  requires  judgment,  including  the  identification  of  reporting  units  and
determination  of  the  fair  value  of  each  reporting  unit.  The  fair  value  of  each  reporting  unit  is  estimated  primarily  through  the  use  of  a
discounted  cash  flow  methodology.  This  analysis  requires  significant  judgments,  including  estimation  of  future  cash  flows,  which  is
dependent on internal forecasts, estimation of the long-term rate of growth for our business, estimation of the useful life over which cash
flows will occur, and determination of our weighted average cost of capital. The estimates used to calculate the fair value of a reporting
unit change from year to year based on operating results, market conditions, and other factors. Changes in these estimates and assumptions
could materially affect the determination of fair value and goodwill impairment.

Recently Adopted Accounting Pronouncements

Effective  January  1,  2018,  we  adopted  Topic  606.  This  standard  outlines  a  single  comprehensive  model  for  entities  to  use  in
accounting for revenues arising from contracts with customers that reflects the consideration to which the entity expects to be entitled in
exchange for those goods and services. Topic 606 was adopted on a modified retrospective basis and the new standard was applied only to
new contracts entered into after January 1, 2018, and contracts that were not completed as of January 1, 2018. The cumulative effect of this
adoption of Topic 606 as of January 1, 2018 resulted in a reduction to accumulated deficit of $2.9 million, a reduction of short-term and
long-term deferred revenue of $1.2 million and the capitalization of commissions in assets of $1.8 million.

In  January  2016,  the  Financial  Accounting  Standards  Board  (“FASB”)  issued  ASU  2016-01,  Recognition  and  Measurement  of
Financial  Assets  and  Financial  Liabilities,  which  provides  targeted  improvements  to  the  recognition,  measurement,  presentation  and
disclosure  of  financial  assets  and  financial  liabilities.  Specific  accounting  areas  addressed  include  equity  investments  and  financial
liabilities  reported  under  the  fair  value  option  and  valuation  allowance  assessment  resulting  from  unrealized  losses  on  available-for-sale
securities. This ASU also changes certain presentation and disclosure requirements for financial instruments. This ASU is to be applied by
means of a cumulative effect adjustment to the balance sheet as of the beginning of the fiscal year of adoption. We adopted this ASU as of
January 1, 2018. The adoption of this ASU did not have any impact on the consolidated financial statements.

In August 2016, the FASB issued ASU 2016-15 , Statement of Cash Flows (Topic 230): Classification of Certain Cash Receipts and
Cash Payments, addressing eight specific cash flow issues in an effort to reduce diversity in practice. We adopted this ASU as of January 1,
2018. The adoption of this ASU did not have any material impact on the consolidated statements of cash flows.

In  October  2016,  the  FASB  issued ASU  2016-16,  Intra-Entity  Transfers  of  Assets  Other  Than  Inventory .  The  guidance  requires
entities  to  recognize  the  income  tax  impact  of  an  inter-entity  sale  or  transfer  of  an  asset  other  than  inventory  when  the  sale  or  transfer
occurs, rather than when the asset has been sold to an outside party. The guidance will require a modified retrospective application with a
cumulative catch-up adjustment to opening retained earnings. We adopted this ASU as of January 1, 2018. The adoption of this ASU did
not have any impact on the consolidated financial statements.

In  November  2016,  the  FASB  issued ASU  2016-18,  Restricted Cash,  which  requires  that  a  statement  of  cash  flows  explain  the
change  during  the  period  in  the  total  of  cash,  cash  equivalents  and  amounts  generally  described  as  restricted  cash  or  restricted  cash
equivalents. Therefore, amounts generally described as restricted cash and restricted cash equivalents should be included with cash and cash
equivalents when reconciling the beginning-of-period and end-of-period total amounts shown on the statement of cash flows. We adopted
this ASU as of January 1, 2018. The adoption of this ASU did not have any material impact on the consolidated financial statements.

In  May  2017,  the  FASB  issued  ASU  2017-09,  Scope  of  Modification  Accounting,  which  amends  the  scope  of  modification
accounting for share-based payment arrangements and provides guidance on the types of changes to the terms or conditions of share-based
payment  awards  to  which  an  entity  would  be  required  to  apply  modification  accounting  under  ASC  718, Compensation  –  Stock
Compensation.  We  adopted  this ASU  as  of  January  1,  2018.  The  adoption  of  this ASU  did  not  have  any  impact  on  the  consolidated
financial statements.

61

Recently Issued Accounting Pronouncements

In February 2016, the FASB issued ASU 2016-02,  Leases (“Topic 842”). There have been further amendments, including practical
expedients,  with  the  issuance  of ASU  2018-01  in  January  2018, ASU  2018-11  in  July  2018  and ASU  2018-20  in  December  2018.  The
amended guidance requires the recognition of lease assets and lease liabilities on the balance sheet for those leases with terms in excess of
12 months and currently classified as operating leases. Disclosure of key information about leasing arrangements will also be required. We
elected the optional transition method which allows entities to continue to apply historical accounting guidance in the comparative periods
presented in the year of adoption.

At transition, lessees and lessors may elect to apply a package of practical expedients permitting entities not to reassess: (i) whether
any  expired  or  existing  contracts  are  or  contain  leases;  (ii)  lease  classification  for  any  expired  or  existing  leases  and  (iii)  whether  initial
direct costs for any expired or existing leases qualify for capitalization under the amended guidance. These practical expedients must be
elected as a package and consistently applied. We have elected to apply the package of practical expedients upon adoption.

We identified our operating lease for its corporate headquarters office impacted by the new standard and are currently in the process
of updating our business processes and related policies, systems and controls to support recognition and disclosure under the new standard.

Upon adoption of the amended guidance, we expect to recognize right-of-use assets and  related  lease  liabilities  of  approximately
$0.8  million  for  our  contracts  which  contain  an  operating  lease.  We  currently  do  not  expect  the  amended  guidance  to  have  any  other
material impacts on our consolidated financial statements.

In July 2017, the FASB issued ASU 2017-11 , Earnings Per Share (“Topic 260”), Distinguishing Liabilities from Equity (“Topic
480”), Derivatives and Hedging (“Topic 815”).  The amendments in Part I of ASU 2017-11 change the classification analysis of certain
equity-linked  financial  instruments  (or  embedded  features)  with  down  round  features.  When  determining  whether  certain  financial
instruments should be classified as liabilities or equity instruments, a down round feature no longer precludes equity classification when
assessing  whether  the  instrument  is  indexed  to  an  entity’s  own  stock.  The  amendments  also  clarify  existing  disclosure  requirements  for
equity-classified instruments. The amendments in Part I of this ASU are effective for us as of January 1, 2019. The amendments in Part II
of ASU 2017-11 replace the indefinite deferral of certain guidance in Topic 480 with a scope exception. The amendments in Part II of ASU
2017-11  do  not  require  any  transition  guidance.  We  do  not  expect  the  adoption  of  this ASU  to  have  any  impact  on  the  consolidated
financial statements.

Item 7A. QUALITATIVE AND QUANTITATIVE DISCLOSURES ABOUT MARKET RISK

Market risk represents the risk of loss that may impact our financial position due to adverse changes in financial market prices and
rates.  Our  market  risk  exposure  is  primarily  the  result  of  fluctuations  in  interest  rates  and  foreign  exchange  rates  as  well  as,  to  a  lesser
extent, inflation.

Interest Rate Risk

We are exposed to interest rate risk in the ordinary course of our business. Our cash includes cash in readily available checking and
money market accounts. These securities are not dependent on interest rate fluctuations that may cause the principal amount of these assets
to fluctuate.

We had cash of $10.2 million as of December 31, 2018, which consists entirely of bank deposits. To date, fluctuations in interest

income have not been significant.

We  do  not  enter  into  investments  for  trading  or  speculative  purposes  and  have  not  used  any  derivative  financial  instruments  to

manage our interest rate risk exposure.

62

 
Foreign Currency Exchange Risk

We have foreign currency risks related to our revenues and operating expenses denominated in currencies other than our functional
currency,  the  U.S.  dollar,  principally  the  South  African  Rand.  Movements  in  foreign  currencies  in  which  we  transact  business  could
significantly affect future net earnings. For example, if the average value of the South African Rand had been 10% higher relative to the
U.S. dollar during 2018, 2017 or 2016, it would not have resulted in a significant impact to our results of operations for the years ended
December 31, 2018, 2017 or 2016. To date, we have not engaged in any hedging strategies. As our international operations grow, we will
continue to reassess our approach to manage our risk relating to fluctuations in foreign currency rate.

Inflation Risk

We do not believe that inflation has had a material effect on our business, financial condition or results of operations. If our costs
were to become subject to significant inflationary pressures, we may not be able to fully offset such higher costs through price increases.
Our inability or failure to do so could harm our business, financial condition and results of operations.

63

 
 
Item 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

Report of Independent Registered Public Accounting Firm

Consolidated Balance Sheets

Consolidated Statements of Operations

Consolidated Statements of Comprehensive Loss

Consolidated Statements of Convertible Preferred Stock and Stockholders’ Equity/(Deficit)

Consolidated Statements of Cash Flows

Notes to Consolidated Financial Statements

64

65

66

67

68

69

70

71

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Stockholders and the Board of Directors of ShotSpotter, Inc.:

Opinion on the Financial Statements

We have audited the accompanying consolidated balance sheets of ShotSpotter, Inc. (the "Company") as of December 31, 2018 and 2017,
the  related  consolidated  statements  of  operations,  comprehensive  loss,  convertible  preferred  stock  and  stockholders’  equity/(deficit),  and
cash  flows,  for  each  of  the  three  years  in  the  period  ended  December  31,  2018,  and  the  related  notes  (collectively  referred  to  as  the
"consolidated  financial  statements").  In  our  opinion,  the  consolidated  financial  statements  present  fairly,  in  all  material  respects,  the
financial position of the Company as of December 31, 2018 and 2017, and the results of their operations and their cash flows for each of
the three years in the period ended December 31, 2018, in conformity with accounting principles generally accepted in the United States of
America.

Basis for Opinion

These consolidated financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on
the Company's consolidated financial statements based on our audits. We are a public accounting firm registered with the Public Company
Accounting Oversight Board (United States) ("PCAOB") and are required to be independent with respect to the Company in accordance
with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to
obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or
fraud. The Company is not required to have, nor were we engaged to perform, an audit of its internal control over financial reporting. As
part  of  our  audits  we  are  required  to  obtain  an  understanding  of  internal  control  over  financial  reporting  but  not  for  the  purpose  of
expressing  an  opinion  on  the  effectiveness  of  the  Company's  internal  control  over  financial  reporting. Accordingly,  we  express  no  such
opinion.

Our audits included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether
due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence
regarding  the  amounts  and  disclosures  in  the  consolidated  financial  statements.  Our  audits  also  included  evaluating  the  accounting
principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial
statements. We believe that our audits provide a reasonable basis for our opinion.

/s/ Baker Tilly Virchow Krause, LLP

We have served as the Company's auditor since 2016.

Minneapolis, Minnesota
March 4, 2019

65

 
 
 
 
 
 
ShotSpotter, Inc.

Consolidated Balance Sheets
(In thousands, except share and per share data)

Assets
Current assets

Cash and cash equivalents
Accounts receivable and unbilled revenue
Prepaid expenses and other current assets
Restricted cash

Total current assets

Property and equipment, net
Goodwill
Intangible assets, net
Other assets

Total assets

Liabilities and Stockholders' Equity
Current liabilities

Accounts payable
Deferred revenue, short-term
Accrued expenses and other current liabilities

Total current liabilities

Deferred revenue, long-term
Other liabilities

Total liabilities

Commitments and contingencies (Note 17)
Stockholders' equity

Preferred stock: $0.005 par value; 20,000,000 shares authorized; no shares issued
   and outstanding as of December 31, 2018 and 2017
Common stock: $0.005 par value; 500,000,000 shares authorized; 10,864,722 and
   9,827,129 shares issued and outstanding as of December 31, 2018 and 2017,
   respectively
Additional paid-in capital
Accumulated deficit
Accumulated other comprehensive income (loss)

Total stockholders' equity
Total liabilities and stockholders' equity

December 31,

2018

2017

10,218     $
15,267    
1,527    
60    
27,072    
16,504    
1,379    
242    
1,922    
47,119     $

1,307     $
23,102    
4,427    
28,836    
1,060    
76    
29,972    

19,567  
3,928  
839  
30  
24,364  
11,596  
—  
95  
143  
36,198  

1,627  
15,780  
3,815  
21,222  
2,710  
104  
24,036  

—    

—  

55    
114,618    
(97,377 )  
(149 )  
17,147    
47,119     $

48  
109,708  
(97,595 )
1  
12,162  
36,198

  $

  $

  $

  $

See accompanying notes to consolidated financial statements.

66

 
 
 
 
 
 
   
 
 
 
     
 
   
 
 
     
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
   
 
 
     
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
   
 
 
     
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ShotSpotter, Inc.

Consolidated Statements of Operations
(In thousands, except share and per share data)

Revenues
Costs

Cost of revenues
Impairment of property and equipment

Total costs

Gross profit

Operating expenses

Sales and marketing
Research and development
General and administrative

Total operating expenses

Operating loss
Other income (expense), net

Remeasurement of convertible preferred stock warrant liability
Loss on early extinguishment of debt
Interest income (expense), net
Other expense, net

Total other income (expense), net

Loss before income taxes

Provision (benefit) for income taxes

Net loss

Net loss per share, basic and diluted
Weighted average shares used in computing net loss per
   share, basic and diluted

2018

Year Ended December 31,
2017

2016

  $

34,753  

  $

23,763  

  $

15,507  

14,846  
686  
15,532  
19,221  

8,377  
4,987  
8,425  
21,789  
(2,568 )    

—  
—  
82  
(252 )    
(170 )    
(2,738 )    
(13 )    
(2,725 )   $

(0.26 )   $

11,370  
793  
12,163  
11,600  

6,179  
4,159  
5,595  
15,933  
(4,333 )    

(3,725 )    
(479 )    
(1,114 )    
(169 )    
(5,487 )    
(9,820 )    
160  
(9,980 )   $

(1.61 )   $

9,549  
—  
9,549  
5,958  

4,475  
4,093  
2,362  
10,930  
(4,972 )

(524 )
—  
(1,317 )
(47 )
(1,888 )
(6,860 )
—  
(6,860 )

(4.28 )

10,569,007  

6,197,775  

1,602,402

  $

  $

See accompanying notes to consolidated financial statements.

67

 
 
 
 
 
 
 
   
   
 
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
 
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
 
ShotSpotter, Inc.

Consolidated Statements of Comprehensive Loss
(In thousands)

Net loss
Other comprehensive income (loss):

Change in foreign currency translation adjustment

Comprehensive loss

2018

Year Ended December 31,
2017

2016

  $

(2,725 )   $

(9,980 )   $

(6,860 )

  $

(150 )  
(2,875 )   $

3    

(9,977 )   $

(2 )
(6,862 )

See accompanying notes to consolidated financial statements.

68

 
 
 
 
 
 
 
   
   
 
 
 
     
 
     
 
   
 
 
 
 
 
 
 
ShotSpotter, Inc.

Consolidated Statements of Convertible Preferred Stock and Stockholders’ Equity/(Deficit)
(In thousands, except share data)

Series B-1 Convertible
Preferred Stock

Series A-2 Convertible
Preferred Stock

Common Stock

Paid-in     Accumulated    

Additional

Shares

    Amount    

Shares

    Amount      

Shares

    Par Value     Capital

Deficit

Accumulated
Other
Comprehensive    
Loss

Total
Stockholders'
Equity/
(Deficit)

33,395      

          3,220,000      

    3,848,023     $ 22,075       1,176,423     $ 20,000         1,583,601     $

    3,848,023     $ 22,075       1,176,423     $ 20,000         1,616,996     $

Balance at
December 31,
2015
Exercise of
stock options
Stock-based
compensation    
Other
comprehensive
loss
Net loss
Balance at
December 31,
2016
Issuance of
common stock
upon IPO, net
   $3.0 million
in commissions
and discounts
IPO costs
Conversion of
convertible
preferred stock
   of common
stock upon IPO     (3,848,023 )     (22,075 )     (1,176,423 )     (20,000 )       4,689,753      
Reclassification
of preferred
stock warrant
   liability into
additional paid
in capital upon
IPO
Exercise of
stock options
Issuance of
common stock
in connection
   with cashless
exercise of
warrants
Issuance of
common stock
from ESPP
purchase
Stock-based
compensation    
Other
comprehensive
income
Net loss
Balance at
December 31,
2017
Exercise of
stock options
Issuance of
common stock
in connection
   with exercise
of warrants
Issuance of
common stock
from ESPP
purchase
Issuance of

—         9,827,129     $

191,263      

296,691      

609,985      

34,133      

74,984      

83,605      

—     $

—     $

—      

8     $ 30,295     $

(80,755 )   $

—     $

(50,452 )

25      

83      

25  

83  

(6,860 )    

(2 )    

(2 )
(6,860 )

8     $ 30,403     $

(87,615 )   $

(2 )   $

(57,206 )

16      

32,410      
(1,870 )    

32,426  
(1,870 )

23      

42,052      

42,075  

5,711      

55      

319      

628      

1      

5,711  

55  

1  

319  

628  

(9,980 )    

3      

3  
(9,980 )

48     $ 109,708     $

(97,595 )   $

1     $

12,162  

3      

547      

1      

987      

—      

909      

550  

988  

909  

 
 
 
 
   
     
   
 
 
 
   
   
   
 
   
       
       
       
         
       
       
       
       
       
       
         
       
       
       
       
   
       
       
       
         
       
       
       
       
   
       
       
       
         
       
       
       
       
   
       
       
       
       
       
   
       
       
       
         
       
       
       
       
       
       
   
       
       
       
         
       
       
       
       
   
       
       
       
         
       
       
       
   
       
       
       
         
       
       
       
   
       
       
       
         
       
       
       
       
       
       
         
       
       
       
       
   
       
       
       
         
       
       
       
       
   
       
       
       
         
       
       
       
       
   
   
       
       
       
         
       
       
   
       
       
       
         
       
       
   
       
       
       
         
       
       
common stock
from RSU's
vested
Stock-based
compensation    
Other
comprehensive
income
Cumulative
effect of
change in
accounting
principle
Net loss
Balance at
December 31,
2018

47,312      

3      

(1 )    

2,468      

2  

2,468  

(150 )    

(150 )

2,943      
(2,725 )    

2,943  
(2,725 )

—     $

—      

—     $

—         10,864,722     $

55     $ 114,618     $

(97,377 )   $

(149 )   $

17,147

See accompanying notes to consolidated financial statements.

69

   
       
       
       
         
       
       
       
       
       
         
       
       
       
       
   
       
       
       
         
       
       
       
       
   
       
       
       
         
       
       
       
       
   
       
       
       
         
       
       
       
       
   
 
 
 
ShotSpotter, Inc.

Consolidated Statements of Cash Flows
(In thousands)

Cash flows from operating activities:
Net loss

Adjustments to reconcile net loss to net cash provided by (used in)
   operating activities:

Depreciation and amortization
Impairment of property and equipment
Stock-based compensation
Amortization of debt issuance costs
Remeasurement of convertible preferred stock warrant liability
Loss on early extinguishment of debt
Loss on disposal of property and equipment
Changes in operating assets and liabilities:

Accounts receivable
Prepaid expenses and other assets
Accounts payable
Accrued expenses and other current liabilities
Deferred revenue

Net cash provided by (used in) operating activities

Cash flows from investing activities:

Purchase of property and equipment
Investment in intangible and other assets
Business acquisition

Net cash used in investing activities

Cash flows from financing activities:

Proceeds from initial public offering, net of commissions and
   discounts
Proceeds from notes payable
Repayment of notes payable
Payment of debt issuance costs
Payment on debt extinguishment costs
Payment of line of credit costs
Payments of initial public offering costs

Proceeds from exercise of stock options
Proceeds from exercise of warrants
Proceeds from employee stock purchase plan

Net cash provided by financing activities

Increase (decrease) in cash, cash equivalents and restricted cash
Effect of exchange rate on cash and cash equivalents
Cash, cash equivalents and restricted cash at beginning of year
Cash, cash equivalents and restricted cash at end of period

Supplemental cash flow disclosures:

Cash paid for interest

Supplemental disclosure of non-cash financing activities:
Estimated fair value of contingent consideration
Conversion of convertible preferred stock into common stock
Reclassification of convertible preferred stock warrant liability
   into additional paid-in capital
Deferred offering costs included in other assets
Line of credit costs included in other assets
Issuance of warrants in connection with the issuance of notes
   payable

Year Ended December 31,

2018

2017

2016

  $

(2,725 )   $

(9,980 )   $

(6,860 )

3,917    
686    
2,468    
—    
—    
—    
4    

(11,224 )  
(766 )  
(346 )  
(246 )  
6,846    
(1,386 )  

(8,444 )  
(48 )  
(1,711 )  
(10,203 )  

—    
—    
—    
—    
—    
(10 )  

—    
550    
988    
909    
2,437    
(9,152 )  
(167 )  
19,597    
10,278     $

3,121    
793    
628    
132    
3,725    
479    
—    

(1,518 )  
(247 )  
291    
1,535    
4,428    
3,387    

(6,430 )  
(76 )  
—    
(6,506 )  

32,426    
1,500    
(13,500 )  
(30 )  
(149 )  
—    

(1,870 )  
55    
—    
319    
18,751    
15,632    
70    
3,895    
19,597     $

2,551  
—  
83  
131  
524  
—  
27  

255  
(90 )
410  
1,049  
4,177  
2,257  

(4,476 )
(78 )
—  
(4,554 )

—  
2,000  
—  
(17 )
—  
—  

—  
25  
—  
—  
2,008  
(289 )
30  
4,154  
3,895  

—     $

1,235     $

1,186  

750     $
—     $

—     $
249     $
91     $

—     $
42,075     $

5,711     $
—     $
—     $

—     $

111     $

—  
—  

—  
—  
—  

—

  $

  $

  $
  $

  $
  $
  $

  $

See accompanying notes consolidated financial statements.

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ShotSpotter, Inc.
Notes to Consolidated Financial Statements

Note 1. Organization and Description of Business

ShotSpotter, Inc. (the “Company”) provides precision-policing solutions for law enforcement to help deter gun violence and make
cities, campuses and facilities safer. The company’s flagship product, ShotSpotter Flex, is the leading outdoor gunshot detection, location
and forensic system trusted by more than 95 cities. ShotSpotter Missions (formerly HunchLab) uses artificial intelligence-driven analysis
to  help  strategically  plan  patrol  missions  and  tactics  for  maximum  crime  deterrence.  The  Company  offers  its  solutions  on  a  SaaS-based
subscription model to its customers.

The  Company’s  principal  executive  offices  are  located  in  Newark,  California.  The  Company  has  one  subsidiary,  ShotSpotter

(Pty) Ltd. formed in South Africa.

Note 2. Initial Public Offering

In  June  2017,  the  Company  completed  its  initial  public  offering  (“IPO”)  in  which  the  Company  sold  3,220,000  shares  of  its
common stock at a price of $11.00 per share. The Company received net proceeds of $32.4 million, excluding underwriting discounts and
commissions, which was recorded to additional paid-in capital. The Company’s common stock commenced trading on the Nasdaq Capital
Market on June 7, 2017 under the trading symbol “SSTI.”

•

•

•

•

Immediately prior to the IPO, all outstanding Series B-1 convertible preferred stock warrants were remeasured at fair value
using the Black-Scholes model, resulting in a loss of $3.7 million, which was recorded in other expense, net.

Upon  the  closing  of  the  IPO,  the  entire  balance  of  $5.7  million  in  convertible  preferred  stock  warrant  liability  was
reclassified  to  additional  paid-in  capital.  All  preferred  stock  warrants  were  converted  into  common  stock  warrants.  In
addition, the Company issued to the lead underwriter in the IPO a warrant to purchase up to 84,000 shares of its common
stock. See Note 14, Convertible Preferred Stock Warrants and Common Stock Warrants, for further details regarding the
warrants.

Upon the closing of the IPO, all shares of the then-outstanding convertible preferred stock were converted into 4,689,753
shares of common stock. This resulted in a reclassification of $42.1 million to additional paid-in capital.

Offering  costs  incurred  by  the  Company  were  approximately  $1.9  million,  excluding  underwriting  commissions  and
discounts, which was recorded to additional paid-in capital.

Note 3. Basis of Presentation and Summary of Significant Accounting Policies

Basis of Presentation

The  accompanying  consolidated  financial  statements  have  been  prepared  in  accordance  with  generally  accepted  accounting
principles in the United States of America (“U.S. GAAP”) and applicable rules and regulations of the Securities and Exchange Commission
(“SEC”)  regarding  financial  reporting.  The  consolidated  financial  statements  include  the  results  of  the  Company  and  its  wholly-owned
subsidiary, ShotSpotter (Pty) Ltd. All significant intercompany transactions have been eliminated during consolidation.

In  the  opinion  of  management,  the  accompanying  consolidated  financial  statements  reflect  all  normal  recurring  adjustments
necessary  to  present  fairly  the  financial  position,  results  of  operations,  comprehensive  loss,  equity  statement  and  cash  flows  for  the  full
year 2018.

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June 2017 Amended and Restated Certificate of Incorporation

Prior  to  the  IPO,  the  Company’s  Board  of  Directors  (the  “Board”)  and  stockholders  approved  an  amendment  (the  “Charter
Amendment”)  to  the  Pre-IPO  Certificate  (as  defined  below)  and  an  amended  and  restated  certificate  of  incorporation  (“Post-IPO
Certificate”) that became effective on June 12, 2017. The Charter Amendment increased the number of authorized shares of common stock
from 8,600,000 to 500,000,000. Under the Post-IPO Certificate, the Company is authorized to issue two classes of stock to be designated
Common Stock and Preferred Stock. See Note 11, Capital Stock, for further details regarding these classes of stock.

March 2017 Amendment and Restatement of Certificate of Incorporation

On  March  27,  2017,  the  Company’s  Board  and  stockholders  approved  an  amendment  and  restatement  of  the  Company’s  then-
existing  certificate  of  incorporation  (as  so  amended  and  restated,  the  “Pre-IPO  Certificate”)  to  provide,  among  other  changes,  that  each
share of Series A-2 convertible preferred stock would automatically convert into 0.715548 shares of common stock upon the consummation
of an initial public offering of the Company’s capital stock. All share and per share data related to balance sheet and net loss information in
the accompanying consolidated financial statements and their related notes have been retroactively adjusted to give effect to the application
of this conversion feature when presenting the Series A-2 convertible preferred stock on an as-converted basis.

The Pre-IPO Certificate also provided for (1) an increase in the total number of authorized shares to 14,550,000 and (2) an increase
in  the  number  of  authorized  shares  of  common  stock  to  8,600,000,  in  each  case  to  accommodate  the  new  conversion  feature  for  the
outstanding shares of Series A-2 convertible preferred stock.

Reverse Stock Split and Amendment to Certificate of Incorporation

In  December  2016,  the  Board  and  stockholders  approved  an  amendment  and  restatement  of  the  Company’s  then  amended  and
restated certificate of incorporation to effect a one-for-17 reverse stock split of the outstanding shares of the Company’s capital stock, such
that  each  17  shares  of  capital  stock  issued  and  outstanding,  automatically  and  without  any  action  on  the  part  of  the  respective  holders
thereof, combined into one share of the same class and series of capital stock.

All share and per share data in the accompanying consolidated financial statements and their related notes for all periods presented

have been retroactively adjusted to give effect to the reverse stock split.

Use of Estimates

The preparation of consolidated financial statements in conformity with U.S. GAAP requires management to make estimates and
assumptions that affect the reported amounts of assets and liabilities, and reported amounts of revenues and expenses during the reporting
period. On an ongoing basis, management evaluates its significant estimates including the valuation of accounts receivable, the useful lives
of tangible and intangible assets, fair values of intangible assets and goodwill, stock-based compensation expense, preferred stock warrant
liabilities, and accounting for income taxes. Management bases its estimates on historical experience and on various other market-specific
and relevant assumptions it believes to be reasonable under the circumstances. Actual results could differ from those estimates and such
differences could be material to the Company’s financial position and results of operations.

Revenue Recognition

The Company generates substantially all of its revenues from the sale of gunshot detection subscription services, in which gunshot
data  generated  by  Company-owned  sensors  and  software  is  sold  to  customers  through  a  cloud-based  hosting  application  for  a  specified
contract  period.  Typically,  the  initial  contract  period  is  one  to  five  years  in  length.  The  subscription  contract  is  generally  noncancelable
without  cause.  Generally,  these  service  arrangements  do  not  provide  the  customer  with  the  right  to  take  possession  of  the  hardware  or
software supporting the subscription service at any time. A small portion of the Company’s revenues are generated from the delivery of
setup  services  to  install  Company-owned  sensors  in  the  customer’s  coverage  area  and  other  services  including  training  and  license  to
integrate with third-party applications.

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The  Company  generally  invoices  customers  for  50%  of  the  total  contract  value  when  the  contract  is  fully  executed  and  for  the
remaining 50%  when  the  subscription  service  is  operational  and  ready  to  go  live  –  that  is,  when  the  customer  has  acknowledged  the
completion of all the deliverables in the signed customer acceptance form. The Company generally invoices subscription service renewals
for 100% of the total contract value when the renewal contract is executed. For the public safety solution, the pricing model is based on a
per-square-mile  basis.  For  security  solutions,  the  pricing  model  is  on  a  customized-site  basis. As  a  result  of  the  pro cess  for  invoicing
contracts  and  renewals  upon  execution,  cash  flows  from  operations  and  accounts  receivable  can  fluctuate  due  to  timing  of  contract
execution and timing of deployment.

Prior to the adoption of Accounting Standards Update (“ASU”) 2014-09,  Revenue from Contracts with Customers (Topic 606),  the
Company recognized revenue in accordance with Accounting Standard Codification (“ASC”) 605, Revenue Recognition, and, accordingly,
when all of the following criteria were met:

•

•

•

•

Persuasive evidence of an arrangement exists;

Delivery has occurred or services have been rendered;

The sales price is fixed or determinable; and

Collection of the related receivable is reasonably assured.

Under ASC  605,  the  Company  recognized  subscription  revenues  ratably  over  the  subscription  period  committed  by  the  customer
and  commencing  when  the  subscription  service  was  fully  operational  and  ready  to  go  live,  that  is,  upon  completion  of  all  deliverables
stated  in  the  signed  customer  acceptance  form,  assuming  all  other  revenue  recognition  criteria  were  met.  The  Company  recognized
revenues from setup fees ratably based on the expected customer relationship period, typically over five years, which could extend beyond
the initial contract period. In determining the expected customer relationship period, the Company considered specific customer details and
renewal history with similar customers. If a customer declined to renew its subscription prior to the end of five years, then the remaining
setup fees were immediately recognized.

Effective January 1, 2018, after the adoption of Topic 606, the Company recognizes revenue upon the satisfaction of performance
obligations. At contract inception, the Company assesses the services promised in its contracts with customers and identifies a performance
obligation for each promise to transfer to the customer a good or service (or bundle of services) that is distinct. To identify the performance
obligations,  the  Company  considers  all  of  the  services  promised  in  the  contract  regardless  of  whether  they  are  explicitly  stated  or  are
implied by customary business practices. The Company determined that the subscription services, training, and licenses to integrate with
third-party applications are each distinct services that represent separate performance obligations. The setup activities are not distinct from
the  subscription  service  and  are  combined  into  the  subscription  service  performance  obligation.  However,  setup  fees  may  provide  a
material right to the customer that has influence over the customers' decision to renew. All setup fees are assessed on a quantitative and
qualitative  basis  to  determine  whether  they  represent  a  distinct  performance  obligation.  The  total  contract  value  is  allocated  to  each
performance  obligation  identified  based  on  the  standalone  selling  price  of  the  service.  Discounts  are  allocated  pro-rata  to  the  identified
performance  obligations.  For  contracts  that  have  an  original  duration  of  one  year  or  less,  the  Company  uses  the  practical  expedient
applicable to such contracts and does not consider the time value of money.

Revenues  from  subscription  services  are  recognized  ratably,  on  a  straight-line  basis,  over  the  term  of  the  subscription.  Revenues
from material rights are recognized ratably over the period in which they are determined to provide a material right to the customer, which
is generally three years. Revenues from training and licenses to integrate with third-party applications are recognized upon delivery which
generally occurs when the subscription service is operational and ready to go live and these amounts are immaterial.  

Subscription renewal fees are recognized ratably over the term of the renewal, which is typically one year. While most customers
elect to renew their agreements, in some cases, they may not be able to obtain the proper approvals or funding to complete the renewal prior
to  expiration.  For  these  customers,  the  Company  stops  recognizing  subscription  revenues  at  the  end  of  the  current  contract  term,  even
though services may continue to be provided for a period of time until the renewal process is completed. Once the renewal is complete, the
Company recognizes subscription revenues for the period between the expiration of the term of the agreement and the completion of the
renewal process in the month in which the renewal is executed. If a customer declines to renew its subscription prior to the end of three
years, then the remaining fees from material rights, if any, are immediately recognized.

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As of January 1, 2018, upon the adoption of Topic 606, the Company had total short-term and long-term deferred revenue of $17.3
million. During the year ended December 31, 2018, the Company recognized $9.7 million in revenue from the beginning deferred revenue
and $24.8 million from new billings, and added $41.4 million to total short-term and long-term deferred revenue from new billings.  

As of December 31, 2018, the Company has estimated remaining performance obligations for contractually committed revenues of
$29.3 million, $20.9 million, $14.3 million, and $700,000 that will be recognized during the years ended December 31, 2019, 2020, 2021,
and  2022  through  2024,  respectively.  The  timing  of  revenue  recognition  includes  estimates  of  go  live  dates  for  contracts  not  yet
live. Contractually committed revenue includes deferred revenue as of December 31, 2018 and amounts under contract that will be invoiced
after December 31, 2018. 

During the year ended December 31, 2018, the Company recognized revenues of $33.9 million from customers in the United States

and $0.9 million from a customer in South Africa.  

Topic 606 also requires the capitalization of certain incremental costs of obtaining a contract, which impacts the period in which the
Company records sales commissions expense. Historically, the Company recognized sales commissions expense upfront. Under Topic 606,
the Company is required to capitalize these expenses. As there are not commensurate commissions earned on renewals of the subscription
services,  the  Company  concluded  that  the  capitalized  commissions  are  related  to  subscription  services  provided  under  both  the  initial
contract and renewal periods. Therefore, the amortization period for the capitalized commissions is the customer life, which is determined
to  be  five  years.  As  the  capitalized  commissions  are  related  to  subscription  services  that  are  transferred  over  the  customer's  life,  the
Company  amortizes  the  capitalized  commissions  on  a  straight-line  basis  of  five  years.  For  commissions  that  are  earned  on  renewal
contracts  with  an  original  duration  of  one  year  or  less,  the  Company  uses  the  practical  expedient  applicable  to  such  commissions  and
recognizes the commissions immediately as expense instead of capitalizing. Amortization of capitalized commissions was $0.5 million for
the year ended December 31, 2018 and was included in sales and marketing expense in the consolidated statements of operations.

Costs

Costs  include  the  cost  of  revenues  and  charges  for  impairment  of  property  and  equipment.  Cost  of  revenues  primarily  includes
depreciation expense associated with capitalized customer acoustic sensor networks, communication expenses, costs related to hosting our
service application, costs related to operating our Incident Review Center (the “IRC”), providing remote and on-site customer support and
maintenance  and  forensic  services,  certain  personnel  and  related  costs  of  operations,  stock-based  compensation  and  allocated  overhead,
which includes information technology, facility and equipment depreciation costs.

Advertising and Promotion Costs

Advertising and promotion costs are expensed as incurred. Advertising and promotion costs were $0.6 million for the year ended
December 31, 2018 and $0.5 million for each of the years ended December 31, 2017 and 2016, and were included in sales and marketing
expense in the consolidated statements of operations.

Research and Development Costs

Research and development costs are expensed as incurred and consisted primarily of salaries and benefits, consultant fees, certain

facilities costs, and other direct costs associated with the continued development of the Company’s solutions.

Cash and Cash Equivalents

Cash and cash equivalents include all cash and highly liquid investments with an original maturity of three months or less.

At December 31, 2018 and 2017, the Company’s cash and cash equivalents consisted of cash deposited in financial institutions.

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Restricted Cash

At December 31, 2018 and 2017, restricted cash consisted of certificates of deposit held at a financial institution as collateral for

credit cards and letters of credit held by the Company.

Foreign Currency

The functional currency for the Company’s foreign subsidiary, ShotSpotter (Pty) Ltd., is the local currency (South African Rand).
The assets and liabilities of the subsidiary are translated into U.S. dollars using the exchange rate at the end of each balance sheet date.
Revenues  and  expenses  are  translated  at  the  average  exchange  rates  for  the  period.  Gains  and  losses  from  translations  are  recognized  in
foreign currency translation included in accumulated other comprehensive loss in the accompanying consolidated balance sheets. Foreign
currency exchange gains and losses are recorded in other expense, net, in the accompanying consolidated statements of operations.

Accounts Receivable, net and Unbilled Revenue

Accounts  receivable,  net  consist  of  trade  accounts  receivables  from  the  Company’s  customers,  net  of  allowance  for  doubtful
accounts if deemed necessary. Accounts receivable are recorded as the invoiced amount. The Company does not require collateral or other
security for accounts receivable. Unbilled revenue consists of revenue recognized in advance of invoicing the customer.

The  Company  periodically  evaluates  the  collectability  of  its  accounts  receivable  and  provides  an  allowance  for  potential  credit
losses  based  on  the  Company’s  historical  experience. At  December  31,  2018  and  2017,  the  Company  did  not  have  an  allowance  for
potential credit losses as there were no estimated credit losses.

Concentrations of Risk

Credit  Risk  — Financial  instruments  that  potentially  subject  the  Company  to  concentration  of  credit  risk  consisted  primarily  of
restricted cash, cash and cash equivalents and accounts receivable from trade customers. The Company maintains its cash deposits at
three domestic and one international financial institutions. The Company is exposed to credit risk in the event of default by a financial
institution  to  the  extent  that  cash  and  cash  equivalents  are  in  excess  of  the  amount  insured  by  the  Federal  Deposit  Insurance
Corporation. The Company generally places its cash and cash equivalents with high-credit quality financial institutions. To date, the
Company has not experienced any losses on its cash and cash equivalents.

Concentration  of  Accounts  Receivable  —  At  December  31,  2018,  one  customer  accounted  for  77%,  of  the  Company’s  account
receivable. Fluctuations in accounts receivable result from timing of the Company’s execution of contracts and collection of related
payments. At December 31, 2017, three customers accounted for 18%, 18% and 14% of the Company’s accounts receivable.

Concentration of Revenues — For the year ended December 31, 2018, two customers accounted for 22% and 15% of the Company’s
revenues. For the year ended December 31, 2017, one customer accounted for 18% of the Company’s revenue. For the year ended
December 31, 2016, two customers each accounted for 12% of the Company’s revenues.   

Concentration  of  Suppliers  — The  Company  relies  on  a  limited  number  of  suppliers  and  contract  manufacturers.  In  particular,  a
single supplier is currently the sole manufacturer of the Company’s proprietary sensors.

Business Acquisitions

The Company allocates the fair value of purchase consideration to the tangible assets acquired, liabilities assumed and intangible
assets  acquired  based  on  their  estimated  fair  values.  The  excess  of  the  fair  value  of  purchase  consideration  over  the  fair  values  of  these
identifiable  assets  and  liabilities  is  recorded  as  goodwill.  When  determining  the  fair  values  of  assets  acquired  and  liabilities  assumed,
management  makes  significant  estimates  and  assumptions,  especially  with  respect  to  intangible  assets. Acquisition-related  expenses  are
recognized separately from the business combination and are recognized as general and administrative expense as incurred.

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Goodwill

Following  the  acquisition  of  HunchLab  (see  Note  7, Business Acquisitions),  the  Company  recorded  goodwill  for  the  first  time  in
October 2018. Goodwill is tested for impairment at the reporting unit level (operating segment or one level below an operating segment) on
an annual basis (October 1) and between annual tests if an event occurs or circumstances change that would more likely than not reduce the
fair  value  of  a  reporting  unit  below  its  carrying  value.  These  events  or  circumstances  could  include  a  significant  change  in  the  business
climate, legal factors, operating performance indicators, competition, or sale or disposition of a significant portion of a reporting unit. Since
inception through December 31, 2018, the Company did not have any goodwill impairment.

Intangible Assets

Intangible  assets  consisted  of  acquired  patents  and  capitalized  legal  fees  related  to  obtaining  patents,  as  well  as  customer
relationships as a result from the Company’s acquisition of HunchLab in 2018 (see Note 7, Business Acquisitions). Patent assets are stated
at costs, less accumulated amortization. Customer relationships are recorded at fair value as of the date of the acquisition. Intangible assets
are  amortized  on  a  straight-line  basis,  over  their  expected  useful  lives,  which  range  from  three  years  for  patents  and  seven  years  for
customer relationships.

Property and Equipment, net

Property and equipment, net, is stated at cost, less accumulated depreciation and amortization. The Company depreciates property
and equipment using the straight-line method over their estimated useful lives, ranging from three to five years. Leasehold improvements
are amortized over the shorter of the asset’s useful life or the remaining lease term.  Costs incurred to develop software for internal use and
for the Company’s solutions are capitalized and amortized over such software’s estimated useful life. Internally developed software costs
capitalized during all periods presented have not been material. Property and equipment, net also includes software technology resulting
from the Company’s acquisition of HunchLab, which is recorded at fair value as of the date of the acquisition, amortized on the straight-
line basis over five years.

Accounting for Impairment of Long-Lived Assets

The Company annually reviews long-lived assets for impairment or whenever events or changes in circumstances indicate that the
carrying amount of an asset may not be recoverable. Recoverability is measured by comparing the carrying amount of the asset to the future
undiscounted net cash flows which the asset is expected  to  generate.  If  such  assets  are  determined  to  be  impaired,  the  impairment  to  be
recognized is measured as the amount by which the carrying amount of the assets exceeds the future undiscounted net cash flows arising
from the assets. Assets to be disposed of are reported at the lower of their carrying amounts or fair value less cost to sell. During the year
ended  December  31,  2018,  the  Company  recognized  impairment  expense  of  $0.7  million  for  the  impairment  of  property  and  equipment
primarily related to the remaining book value of indoor sensor inventory and indoor sensor networks installed at certain security customers.
During the year ended December 31, 2017, the Company recognized impairment expense of $0.8 million for the impairment of property
and  equipment  primarily  related  to  the  remaining  net  book  value  for  deployed  equipment  that  was  presumed  destroyed  by  hurricanes  in
September 2017. The Company did not record any impairment of long-lived assets during the year ended December 31, 2016.

Royalty Expense

In 2009, the Company entered into a license agreement with a third party relating to a patented gunshot digital imaging system that
facilitates integration with certain third-party systems. The terms of the license agreement require the Company to pay a one-time fee of
$5,000 for each license sold to a customer allowing the customer to integrate their ShotSpotter service with a third-party application, such
as a video management system, with a minimum annual amount due of $75,000. In 2018, 2017, and 2016, the Company incurred only the
$75,000 minimum amount. The license agreement renews automatically on each subsequent year unless it is terminated in accordance with
the agreement.

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The royalty fee due for each license sold to a customer is capitalized as property and equipment and amortized over the estimated
useful life. The difference in royalty fees capitalized in property and equipment and the minimum annual payment is classified as general
and  administrative  expense  in  the  consolidated  statements  of  operations  and  was  $35,000,  $60,000 and  $35,000 for  the  years  ended
December 31, 2018, 2017, and 2016, respectively.

Convertible Preferred Stock Warrants

The Company issued warrants exercisable for shares of Series B-1 convertible preferred stock, or for shares of common stock upon
the automatic conversion of all outstanding series of preferred stock into common stock. These warrants were classified as a preferred stock
warrant liability in the consolidated balance sheets, rather than stockholders’ equity, as they met the criteria to be classified as a derivative
liability. The convertible preferred stock warrants were subject to remeasurement to fair value at each balance sheet date and any change in
fair value is recognized as a component of other expense, net, in the consolidated statements of operations. The Company estimates the fair
value  of  the  warrants  using  an  option  pricing  method  (“OPM”)  or  probability  weighed  expected  return  method  (“PWERM”)  that
incorporates  the  use  of  OPM,  to  allocate  the  estimated  value  of  the  Company.  The  OPM  treats  classes  of  stock  as  call  options  on  a
company’s enterprise value with exercise prices based on the liquidation preferences of convertible preferred stock. The OPM prices the
call  option  using  the  Black-Scholes  model.  The  PWERM  relies  on  a  forward-looking  analysis  to  predict  the  possible  future  value  of  a
company by weighing discrete future outcomes. Upon the closing of the IPO in 2017, the convertible preferred stock warrant liability was
reclassified to additional paid-in capital. All preferred stock warrants were converted into common stock warrants.

Fair Value Measurements

The  Company  uses  a  three-level  hierarchy  for  fair  value  measurements  based  on  the  nature  of  inputs  used  in  the  valuation  of  an
asset or liability as of the measurement date. The three-level hierarchy prioritizes, within the measurement of fair value, the use of market-
based information over entity-specific information. Fair value focuses on an exit price and is defined as the price that would be received to
sell  an  asset  or  paid  to  transfer  a  liability  in  an  orderly  transaction  between  market  participants  at  the  measurement  date.  The  inputs  or
methodology used for valuing financial instruments are not necessarily an indication of the risks associated with investing in those financial
instruments. The three-level hierarchy for fair value measurements is defined as follows:

Level I — Inputs to the valuation methodology are quoted prices (unadjusted) for identical assets or liabilities in active markets.

Level II — Inputs to the valuation methodology include quoted prices for similar assets and liabilities in active markets, and inputs
that are observable for the asset or liability, either directly or indirectly, for substantially the full term of the financial instrument.

Level III — Inputs to the valuation methodology are unobservable and significant to the fair value measurement.

An asset’s or a liability’s categorization within the valuation hierarchy is based upon the lowest level of input that is significant to

the fair value measurement.

Stock-Based Compensation

The Company generally grants options to purchase shares of its common stock to its employees and directors for a fixed number of
shares with an exercise price equal to the fair value of the underlying shares at the grant date. Fair value is determined by the Board. The
Company accounts for these options under ASC Topic 718, Compensation—Stock Compensation. Accordingly, all stock option grants are
accounted  for  using  the  fair  value  method,  and  stock-based  compensation  expense  is  recognized  as  the  underlying  options  vest.  The
Company uses the Black-Scholes option pricing model to measure the fair value of its stock options.

Stock-based  compensation  for  options  granted  to  non-employees  is  measured  on  the  date  of  performance  at  the  fair  value  of  the
consideration received or the fair value of the equity instruments issued, whichever is more reliably measured. Compensation for options
granted to non-employees is periodically remeasured as the underlying options vest.

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Prior to the IPO, given the absence of a public trading market for the Company’s common stock, the Board considered numerous
objective and subjective factors to determine the fair value of the Company’s common stock each time stock o ption grants were approved.
The factors include, but are not limited to: (i) the valuation of the Company’s common stock by an unrelated third party; (ii) the Company’s
results  of  operations,  financial  position  and  capital  resources;  (iii)  current  economic  indicators  and  outlook;  (iv)  competition  for  the
Company’s solutions; and (v) the Company’s marketing methods.

The Company estimated the grant date fair value of its common stock options using the following assumptions:

Expected  Term  —  The  expected  term  represents  the  period  that  the  stock-based  compensation  awards  are  expected  to  be
outstanding.  Since  the  Company  did  not  have  sufficient  historical  information  to  develop  reasonable  expectations  about  future  exercise
behavior, the Company used the simplified method to compute expected term, which reflects the weighted-average of time-to-vesting.

Risk-Free Interest Rate — The risk-free interest rate is based on the yield on U.S. Treasury yield curve in effect at the grant date.

Expected  Volatility  —  Since  the  Company  does  not  have  a  long  trading  history  of  its  common  stock,  the  expected  volatility  is
derived  from  the  average  historical  volatilities  of  publicly  traded  companies  that  are  reasonably  comparable  to  the  Company’s  own
operations.

Dividend Yield — Expected dividend yield is based on our dividend policy at the time the options were granted. We do not plan to

pay any dividends in the foreseeable future. Consequently, we have historically used an expected dividend yield of zero.

After the IPO, the Company uses the market closing price of its common stock as traded on the Nasdaq Capital Market to determine

fair value.

The Company generally grants unvested restricted stock unit awards to non-employee directors for a fixed number of shares and a

fixed vesting date. The restricted stock unit awards are valued using the closing price on the date of grant.

Forfeitures are recognized as and when they occur.

Segment Information

The  Company  has  one  operating  segment  with  one  business  activity,  providing  gunshot  detection  systems.  The  Company’s  chief
operating  decision  maker  is  its  Chief  Executive  Officer,  who  manages  operations  on  a  consolidated  basis  for  purposes  of  allocating
resources.

Income Taxes

The  Company  records  income  taxes  in  accordance  with  the  liability  method  of  accounting.  Deferred  taxes  are  recognized  for  the
estimated taxes ultimately payable or recoverable based on enacted tax law. The Company establishes a valuation allowance to reduce the
deferred tax assets when it is more likely than not that a deferred tax asset will not be realizable. Changes in tax rates are reflected in the
tax provision as they occur.

In accounting for uncertainty in income taxes, the Company recognizes the financial statement benefit of a tax position only after
determining that the relevant tax authority would more likely than not sustain the position following an audit. For tax positions meeting the
more likely than not threshold, the amount recognized in the consolidated financial statements is the largest benefit that has a greater than
50  percent  likelihood  of  being  realized  upon  ultimate  settlement  with  the  relevant  tax  authority.  The  Company  recognizes  interest  and
penalties accrued on any unrecognized tax benefits as a component of income tax expense.

78

Net Loss per Share Attributable to Common Stockholders

Basic net loss per share is calculated by dividing net loss by the weighted-average number of common shares outstanding during the
period. Diluted net loss per share is computed by dividing net loss by the weighted-average number of common shares and common stock
equivalents  outstanding  during  the  period.  Common  stock  equivalents  are  only  included  when  their  effect  is  dilutive.  Common  stock
equivalents  and  unvested  restricted  stock  units  are  potentially  dilutive  securities  and  include  convertible  preferred  stock,  warrants  and
outstanding  stock  options.  These  potentially  dilutive  securities  are  excluded  from  the  computation  of  diluted  net  loss  per  share  if  their
inclusion would be anti-dilutive. For all periods presented, there is no difference in the number of shares used to compute basic and dilutive
shares outstanding due to the Company’s net loss position.

Accounting Pronouncements Recently Adopted

Effective January 1, 2018, the Company adopted Topic 606.  This standard outlines a single comprehensive model for entities to use
in accounting for revenues arising from contracts with customers that reflects the consideration to which the entity expects to be entitled in
exchange for those goods and services. Topic 606 was adopted on a modified retrospective basis and the new standard was applied only to
new contracts entered into after January 1, 2018, and contracts that were not completed as of January 1, 2018. The cumulative effect of this
adoption of Topic 606 as of January 1, 2018 resulted in a reduction to accumulated deficit of $2.9 million, a reduction of short-term and
long-term  deferred  revenue  of  $1.2  million,  an  increase  in  accrued  expenses  and  other  current  liabilities  of  $0.1  million,  and  the
capitalization of commissions in assets of $1.8 million.

The impact from the adoption of Topic 606 was as follows:

Revenues
Costs
Gross profit
Sales and marketing expense
Operating loss
Net loss

Assets
Prepaid expenses and other current assets
Other assets
Total assets
Liabilities
Deferred revenue, short term
Accrued expenses and other current liabilities
Total current liabilities
Deferred revenue, long term
Total liabilities

Year Ended December 31, 2018

As
Reported

34,753  
15,532  
19,221  
8,377  
(2,568 )
(2,725 )

  $
  $
  $
  $
  $
  $

Effect of
Change
Increase/
(Decrease)

Amounts
Without
Adoption of
Topic 606

392  
—  
392  
(438 )
(830 )
(830 )

  $
  $
  $
  $
  $
  $

34,361  
15,532  
18,829  
8,815  
(3,398 )
(3,555 )

As of December 31, 2018

Effect of
Change
Increase/
(Decrease)

Amounts
Without
Adoption of
Topic 606

As
Reported

1,527  
1,922  
47,119  

23,102  
4,427  
28,836  
1,060  
29,972  

  $
  $
  $

  $
  $
  $
  $
  $

629  
1,560  
2,189  

1,043  
82  
1,125  
(913 )
212  

  $
  $
  $

  $
  $
  $
  $
  $

898  
362  
44,930  

22,059  
4,345  
27,711  
1,973  
29,760

  $
  $
  $
  $
  $
  $

  $
  $
  $

  $
  $
  $
  $
  $

79

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
   
   
   
   
   
   
 
In  January  2016,  the  Financial  Accounting  Standards  Board  (“FASB”)  issued  ASU  2016-01,  Recognition  and  Measurement  of
Financial  Assets  and  Financial  Liabilities,  which  provides  targeted  improvements  to  the  recognition,  measurement,  presentation  and
disclosure  of  financial  assets  and  financial  liabilities.  Specific  accounting  areas  addressed  include  equity  investments  and  financial
liabilities  reported  under  the  fair  value  option  and  valuation  allowance  assessment  resulting  from  unrealized  losses  on  available-for-sale
securities. This ASU also changes certain presentation and disclosure requirements for financial instruments. This ASU is to be applied by
means of a cumulative effect adjustment to the balance sheet as of the beginning of the fiscal year of adoption. The Company adopted this
ASU as of January 1, 2018. The adoption of this ASU did not have any impact on the Company’s consolidated financial statements.

In August 2016, the FASB issued ASU 2016-15,  Statement of Cash Flows (Topic 230): Classification of Certain Cash Receipts and
Cash Payments, addressing eight specific cash flow issues in an effort to reduce diversity in practice. The Company adopted this ASU as of
January 1, 2018. The adoption of this ASU did not have any material impact on the Company’s consolidated statements of cash flows.

In  October  2016,  the  FASB  issued ASU  2016-16,  Intra-Entity  Transfers  of  Assets  Other  Than  Inventory .  The  guidance  requires
entities  to  recognize  the  income  tax  impact  of  an  inter-entity  sale  or  transfer  of  an  asset  other  than  inventory  when  the  sale  or  transfer
occurs, rather than when the asset has been sold to an outside party. The guidance will require a modified retrospective application with a
cumulative catch-up adjustment to opening retained earnings. The Company adopted this ASU as of January 1, 2018. The adoption of this
ASU did not have any impact on the Company’s consolidated financial statements.

In  November  2016,  the  FASB  issued ASU  2016-18,  Restricted Cash,  which  requires  that  a  statement  of  cash  flows  explain  the
change  during  the  period  in  the  total  of  cash,  cash  equivalents  and  amounts  generally  described  as  restricted  cash  or  restricted  cash
equivalents. Therefore, amounts generally described as restricted cash and restricted cash equivalents should be included with cash and cash
equivalents  when  reconciling  the  beginning-of-period  and  end-of-period  total  amounts  shown  on  the  statement  of  cash  flows.  The
Company  adopted  this  ASU  as  of  January  1,  2018.  The  adoption  of  this  ASU  did  not  have  any  material  impact  on  the  Company’s
consolidated financial statements.

In  May  2017,  the  FASB  issued  ASU  2017-09,  Scope  of  Modification  Accounting,  which  amends  the  scope  of  modification
accounting for share-based payment arrangements and provides guidance on the types of changes to the terms or conditions of share-based
payment  awards  to  which  an  entity  would  be  required  to  apply  modification  accounting  under  ASC  718, Compensation  –  Stock
Compensation.  The  Company  adopted  this  ASU  as  of  January  1,  2018.  The  adoption  of  this  ASU  did  not  have  any  impact  on  the
Company’s consolidated financial statements.

Recent Accounting Pronouncements Not Yet Effective

In  February  2016,  the  FASB  issued ASU  2016-02,  Leases  (Topic  842).  This  standard  requires  lessees  to  recognize  right-of-use
assets and corresponding liabilities for all leases with an initial term in excess of 12 months. ASU 2016-02 is to be adopted using a modified
retrospective  approach,  including  a  number  of  practical  expedients,  that  requires  leases  to  be  measured  and  recognized  under  the  new
guidance at the beginning of the earliest period presented. ASU 2016-02 is effective for the Company as of January 1, 2019. The Company
is currently evaluating the effect this ASU will have on its consolidated financial statements and related disclosures. The Company expects
the assets leased under its operating lease for its corporate headquarters office will be capitalized on the balance sheet upon adoption of this
ASU. There have been further amendments, including practical expedients, with the issuance of ASU 2018-01 in January 2018, ASU 2018-
11 in July 2018 and ASU 2018-20 in December 2018. The amended guidance requires the recognition of lease assets and lease liabilities on
the  balance  sheet  for  those  leases  with  terms  in  excess  of  12  months  and  currently  classified  as  operating  leases.  Disclosure  of  key
information about leasing arrangements will also be required. The Company elected the optional transition method which allows entities to
continue to apply historical accounting guidance in the comparative periods presented in the year of adoption.

At transition, lessees and lessors may elect to apply a package of practical expedients permitting entities not to reassess: (i) whether
any  expired  or  existing  contracts  are  or  contain  leases;  (ii)  lease  classification  for  any  expired  or  existing  leases  and  (iii)  whether  initial
direct costs for any expired or existing leases qualify for capitalization under the amended guidance. These practical expedients must be
elected as a package and consistently applied. The Company has elected to apply the package of practical expedients upon adoption.

80

 
 
The Company identified its operating lease for its corporate headquarters office impacted by the new standard and is currently in the
process of updating its business processes and related policies, systems and controls to support recognition and disclosure under the new
standard.

Upon  adoption  of  the  amended  guidance,  the  Company  expects  to  recognize  right-of-use  assets  and  related  lease  liabilities  of
approximately  $0.8  million  for  its  contracts  which  contain  an  operating  lease.  The  Company  currently  does  not  expect  the  amended
guidance to have any other material impacts on our consolidated financial statements.

In July 2017, the FASB issued ASU 2017-11 , Earnings Per Share (Topic 260), Distinguishing Liabilities from Equity (Topic 480),
Derivatives and Hedging (Topic 815). The amendments in Part I of ASU 2017-11 change the classification analysis of certain equity-linked
financial instruments (or embedded features) with down round features. When determining whether certain financial instruments should be
classified as liabilities or equity instruments, a down round feature no longer precludes equity classification when assessing whether the
instrument  is  indexed  to  an  entity’s  own  stock.  The  amendments  also  clarify  existing  disclosure  requirements  for  equity-classified
instruments. The amendments in Part I of this ASU are effective for the Company as of January 1, 2019. The amendments in Part II of
ASU 2017-11 replace the indefinite deferral of certain guidance in Topic 480 with a scope exception. The amendments in Part II of ASU
2017-11  do  not  require  any  transition  guidance.  The  Company  does  not  expect  the  adopting  of  this  ASU  to  have  any  impact  on  its
consolidated financial statements.

Note 4. Fair Value Measurements

Prior to the IPO, the Company’s convertible preferred stock warrant liability was measured on a recurring basis and was classified
within  Level  III  of  the  fair  value  hierarchy  because  some  of  the  inputs  used  in  its  measurement  were  neither  directly  or  indirectly
observable.  The  valuation  methodology  and  underlying  assumptions  in  the  fair  value  determination  are  discussed  in  Note  3, Basis  of
Presentation and Summary  of  Significant  Accounting  Policies,  and  Note  14, Convertible  Preferred  Stock  Warrants  and  Common  Stock
Warrants.  

Immediately prior to the IPO, the convertible preferred stock warrant liability was remeasured to fair value, resulting in a loss of
$3.7  million  which  was  recorded  in  other  expense,  net.  Upon  the  closing  of  the  IPO,  the  entire  balance  of  $5.7  million  in  convertible
preferred stock warrant liability was reclassified to additional paid-in capital.

There  were  no  transfers  into  or  out  of  Level  III  during  the  year  ended  December  31,  2018.  The  changes  in  the  fair  value  of  the
convertible preferred stock warrant liability and changes in the fair value of contingent consideration are summarized below (in thousands):

Fair value at December 31, 2015
Change in fair value recorded in other expense,
   net
Fair value at December 31, 2016
Issuance of convertible preferred stock warrants
Change in fair value recorded in other expense,
   net
Reclassification of unexercised warrant into
   additional paid-in capital upon the IPO
Fair value at December 31, 2017
Contingent consideration
Fair value at December 31, 2018

81

Fair Value
Measurements at
Reporting Date
Using Level III Inputs  
1,351  
  $

  $

  $

  $

524  
1,875  
111  

3,725  

(5,711 )
—  
750  
750

 
 
 
   
   
   
   
   
 
As  of  the  acquisition  date  of HunchLab  (see Note  7, Business Acquisitions)  and at  December  31, 2018,  the  Company  estimated,
based  on  management’s  estimates  of  (i)  the  probability  of  achieving  the  relevant  revenue  targets  and  (ii)  the  timing  of  achieving  such
targets, that the fair value of the contingent consideration approximates the maximum amount payable.

Note 5. Intangible Assets, net

Intangible assets, net, consisted of the following (in thousands):

Patents
Customer relationship

December 31, 2018
Accumulated
Amortization

Gross

  $

  $

997     $
160    
1,157     $

(909 )   $
(6 )  
(915 )   $

December 31, 2017
Accumulated
Amortization

Gross

88  
154  
242  

Net

Net

Patents

  $

949     $

(854 )   $

95

Amortization expense during the years ended December 31, 2018, 2017 and 2016 was $61,000, $47,000 and $37,000, respectively.

Note 6. Details of Certain Consolidated Balance Sheet Accounts

Prepaid expenses and other current assets (in thousands):

Prepaid software and licenses
Prepaid insurance
Other prepaid expenses
Deferred commissions
Other

Other assets (in thousands):

Deferred commissions
Other

December 31,

2018

2017

388    $
275     
169     
629     
66     
1,527    $

407  
211  
137  
—  
84  
839

December 31,

2018

2017

1,560    $
362     
1,922    $

—  
143  
143  

  $

  $

  $

  $

82

 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
       
       
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
   
   
   
   
 
 
 
 
 
 
 
 
   
 
   
 
 
     
      
 
Property and equipment, net (in thousands):

Deployed equipment
Computer equipment
Software
Furniture and fixtures
Leasehold improvements
Construction in progress

Accumulated depreciation and amortization

Accrued expenses and other current liabilities (in thousands):

Payroll liabilities
Accrued employee paid time off
Accrued commissions
Accrued ESPP
Royalties payable
Professional fees
Sales/ use tax payable
Contingent consideration
Other

December 31,

2018

2017

24,767     $
1,272      
1,239      
210      
234      
953      
28,675     $
(12,171 )    
16,504     $

17,091  
1,123  
312  
165  
202  
1,456  
20,349  
(8,753 )
11,596

December 31,

2018

2017

1,859     $
558      
43      
143      
130      
396      
273      
750      
275      
4,427     $

1,697  
469  
199  
115  
125  
328  
406  
—  
476  
3,815

  $

  $

  $

  $

  $

Note 7. Business Acquisitions

On  October  3,  2018,  the  Company  acquired  certain  technology,  referred  to  as  HunchLab,  and  related  assets  from Azavea  Inc.,  a
Philadelphia-based  technology  company.  The  purchase  consideration  totaled  $2.5  million,  consisting  of  $1.7  million  in  cash  and  a
contingent earnout payable in cash for up to $750,000 based on HunchLab’s revenues generated over the three-year period following the
acquisition date. The Company determined the acquisition-date fair value of the contingent consideration liability based on the likelihood
of meeting revenue forecasts.

The following table presents the purchase price allocation (in thousands):

Accounts receivable
Prepaid expense
Deferred revenue, short term
Accounts payable
Software technology
Customer relationships
Goodwill
Total purchase consideration

  $

  $

114  
4  
(120 )
(26 )
950  
160  
1,379  
2,461

Goodwill  primarily  represents  the  value  of  cash  flows  from  future  customers.  The  Company  expects  to  deduct  goodwill  and
identifiable  technology  and  intangible  assets  for  tax  purposes,  a  portion  of  which  will  commence  upon  settlement  of  contingent
consideration and contingent liabilities.

83

 
 
 
 
 
 
   
 
   
   
   
   
   
 
   
 
 
 
 
 
 
 
 
   
 
   
   
   
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table presents the components of the identifiable technology and intangible assets and the estimated useful lives (in

thousands):

Software technology
Customer relationships

Total identifiable technology and intangible assets

Fair Value

  $

  $

950    
160    
1,110    

Useful
Life
5 years
7 years

The  Company  valued  customer  relationships  and  the  software  technology  using  the  income  approach.  Significant  assumptions
include forecasts of revenues, cost of revenue, research and development expense, sales and marketing expense, general and administrative
expense and estimated customer attrition rates. The Company discounted the cash flows at 25.5%, reflecting the risk profile of the assets.

Acquisition-related expenses totaled $0.2 million, which are included in general and administrative expense.

The  Company  has  not  presented  separate  results  of  operations  since  closing  or  combined  pro  forma  financial  information  of  the

Company and HunchLab since the beginning of fiscal 2017, as results of operations for HunchLab are immaterial.

Note 8. Impairment of Property and Equipment

During  the  year  ended  December  31,  2018,  the  Company  recognized  impairment  expense  of  $0.7  million  for  the  impairment  of
property and equipment primarily related to the remaining book value of indoor sensor inventory and indoor sensor networks installed at
certain  security  customers.  Management  concluded  that  the  impairment  charges  were  required  because  the  Company  have  made  the
strategic decision to no longer include indoor coverage as part of its service offering.

During  the  year  ended  December  31,  2017,  the  Company  recognized  impairment  expense  of  $0.8  million  for  the  impairment  of
property  and  equipment  primarily  relating  to  the  remaining  net  book  value  of  deployed  equipment  in  Puerto  Rico  and  the  U.S.  Virgin
Islands.  Management  concluded  that  the  impairment  charges  were  required  because  the  equipment  was  presumed  destroyed  by  the
hurricanes in September 2017. 

During  the  year  ended  December  31,  2017,  the  Company  also  recognized  $0.9  million  in  revenues  relating  to  the  remaining
deferred  set-up  fees  to  be  recognized  primarily  on  contracts  with  customers  in  Puerto  Rico  and  the  U.S.  Virgin  Islands.  Management
concluded that the revenues associated with these contracts was required to be accelerated because the contracts with customers in Puerto
Rico and the U.S. Virgin Islands were expired at the time of the hurricanes and all subscription services were fully delivered. 

Note 9. Financing Arrangements

Credit Agreement

On  September  27,  2018,  the  Company  entered  into  a  Credit Agreement  with  Umpqua  Bank  (the  “Umpqua  Credit Agreement”),
which allows the Company to borrow up to $10.0 million under a revolving loan facility (the “Revolving Facility”). The Company intends
to  use  the  Revolving  Facility  for  general  working  capital  purposes.  Borrowings  under  the  Umpqua  Credit Agreement  are  secured  by
substantially all of the assets of the Company. The Umpqua Credit Agreement includes a letter of credit subfacility of up to $3.0 million.
Any amounts outstanding under the letter of credit subfacility reduce the amount available for the Company to borrow under the Revolving
Facility.

84

 
 
 
 
 
 
 
 
 
 
Borrowings under the Umpqua Credit Agreement bear interest, at the Company’s option, at a rate equal to either (1) a base rate,
which fluctuates daily and is the greater of (a) the prime rate in effect as of any date of determination and (b) the daily LIBOR rate as of
such date of determination plus 1.0% per annum, or (2) a LIBOR rate, which can be for a period of 30, 60 or 90 days at the Company’s
option  and  is  equal  to  the  published  rate  in  the  Wall  Street  Journal  for  such  30-,  60-  or  90-day  period  two  business  days  prior  to  the
commencement of such period, in each case plus 2.0% per annum. The Company will be required to repay all amounts outstanding under
the  Umpqua  Credit Agreement  on  September  27,  2020  or  earlier  if  the  Umpqua  Credit Agreement  is  terminated  prior  to  such  date.  The
Umpqua  Credit  Agreement  also  includes  an  uncommitted  incremental  facility  provision  that  would  allow  the  Company,  subject  to
satisfaction of certain conditions, including approval by Umpqua Bank, to increase the Revolving Facility up to a total of $25.0 million.

Under the Umpqua Credit Agreement, the Company is subject to various negative covenants that limit, subject to certain exclusions,
the Company’s ability to incur indebtedness, make loans, invest in or secure the obligations of other parties, pay or declare dividends, make
distributions with respect to the Company’s securities, redeem outstanding shares of the Company’s stock, create subsidiaries, materially
change  the  nature  of  its  business,  enter  into  related  party  transactions,  engage  in  mergers  and  business  combinations,  the  acquisition  or
transfer of Company assets outside of the ordinary course of business, grant liens or enter into collateral relationships involving company
assets or reincorporate, reorganize or dissolve the Company.  

There were no borrowings outstanding as of December 31, 2018.

Notes Payable- 2015 Term Note

Borrowings  under  the  2015  Term  Note  bore  interest  at  the  greater  of:  (i)  the  average  prime  rate  in  effect  during  each  month  or
(ii) the average three-month LIBOR rate during such month, plus 2.5% per annum, plus 7.5% with a minimum rate of 11%, with interest
only  payments  through  October  2017,  followed  by  36  equal  monthly  installments  of  principal  and  interest  through  October  2020,  the
maturity date. The weighted average interest rate during the year ended December 31, 2017 was and 11.54%.

For  the  year  ended  December  31,  2017  and  2016,  the  Company  recognized  interest  expense  of  $1.1  million  and  $1.2  million,

respectively, based on the outstanding balance during the period.

During the year ended December 31, 2017 and 2016, amortization of debt issuance costs was $132,000 and $131,000, respectively.

Amortization of debt issuance costs is recorded in interest expense in the consolidated statements of operations.

Borrowings under the 2015 Term Note were secured by substantially all of the assets of the Company. Additionally, the terms of

the 2015 Term Note included certain financial covenants and various negative covenants.

In  March  2017,  the  Company  amended  the  2015  Term  Note.  In  connection  with  the  amendment  of  the  2015  Term  Note,  the
Company issued a warrant to purchase 76,704 shares of Series B-1 preferred stock at an exercise price of $5.8667 per share; however, the
terms  of  the  warrant  provided  that  upon  the  completion  of  a  public  offering  in  which  the  Company  raises  at  least  $25.0  million  in  net
proceeds, the number of shares underlying the warrant would be reduced to 61,363 shares. Consistent with these terms, upon the closing of
the  IPO,  the  number  of  shares  underlying  this  warrant  was  reduced  to  61,363  shares,  and  the  warrant  became  exercisable  for  common
stock.

In September 2017, the Company voluntarily repaid all outstanding borrowings under the 2015 Term Note. The Company recorded
to  other  expense,  net,  a  loss  of  $0.2  million,  consisting  of  prepayment  fees  and  miscellaneous  fees,  and  wrote-off  $0.3  million  of
unamortized debt issuance costs from the early extinguishment of debt.

Note 10. Related Party Transactions

During  the  year  ended  December  31,  2018,  the  Company  did  not  have  any  related  party  transactions.  During  the  years  ended
December 31, 2017 and 2016, the Company recognized approximately $700,000, and $200,000 in  revenue,  respectively,  from  a  reseller
who was also an investor. As of December 31, 2017, and 2016, the amount of accounts receivable due from this reseller was immaterial.  

85

 
 
 
 
Note 11. Income Taxes

The domestic and foreign components of net loss were as follows (in thousands):

2018

  $

  $

  $

Domestic
Foreign

Net loss

The provision for income tax consists of the following (in thousands):

Current:

Federal
State
Foreign
Total
Deferred:

Federal
State
Foreign
Total

Year Ended December 31,
2017
(10,125 )  $
305      
(9,820 )  $

(3,083 )  $
345      
(2,738 )  $

2016

(6,744 )
(116 )
(6,860 )

Year Ended December 31,

2018

2017

2016

—     $
—      
(13 )    

(13 )    

—      
—      
—      
—      

—     $
—      
160      

160      

—      
—      
—      
—      

—  
—  
—  

—  

—  
—  
—  
—  

—

Total tax expense

  $

(13 )  $

160     $

A  reconciliation  of  income  taxes  at  the  statutory  federal  income  tax  rate  to  net  income  taxes  included  in  the  accompanying

consolidated statements of operations is as follows (in thousands):

Income tax at statutory rate
Change in valuation allowance
Change in tax rate
Change in deferreds
State tax
Mark-to-market on warrants
Stock-based compensation
Research and development credit
Foreign rate differential
Subpart F - transition tax
Lobbying
Other

Total

2018

December 31,
2017

2016

(575 )  $
1,595      
—      
7      
(309 )   
—      
(615 )   
(220 )   
(86 )   
81      
78      
31      
(13 )  $

(3,339 )  $
(8,354 )   
9,788      
(39 )   
536      
1,267      
84      
(62 )   
56      
68      
79      
76      
160     $

(2,331 )
2,146  
—  
—  
9  
178  
24  
(88 )
40  
—  
—  
22  
—

  $

  $

86

 
 
 
 
 
 
   
   
 
   
 
 
 
 
 
 
   
   
 
     
       
       
 
   
   
   
   
       
       
   
   
   
   
   
 
 
 
 
 
 
 
   
   
 
   
   
   
   
   
   
   
   
   
   
   
 
Temporary differences that gave rise to significant portions of the Company’s deferred tax assets and lia bilities as of December 31,

2018 and 2017 were as follows (in thousands):

Deferred tax assets:

Net operating losses
Credits
Accruals and reserves
Deferred revenue and contract costs

Gross deferred tax assets

Valuation allowance

Net deferred tax assets

Deferred tax liabilities:

Fixed assets and intangibles

Total deferred tax liabilities, net

Year Ended December 31,
2017
2018

  $

21,461     $
1,969      
285      
458      
24,173      
(23,710 )   

463      

20,139  
1,654  
643  
464  
22,900  
(22,789 )

111  

  $

(545 )   

(82 )  $

(111 )

—  

Realization of deferred tax assets is dependent upon future taxable income, if any, the timing and amount of which are uncertain.
Management has determined that the deferred tax assets are not realizable on a more likely than not basis. Accordingly, deferred tax assets
have been fully offset by a valuation allowance. The valuation allowance increased by $0.9 million during the year ended December 31,
2018.

As of December 31, 2018, we had federal net operating loss carryforwards of approximately $85.4 million, of which $80.6 million
will expire between 2026 through 2037, if not utilized, and $4.8 million which do not expire. As of December 31, 2018, we also had state
NOLs of approximately $54.3 million, which will expire, if not utilized, in 2019 through 2038.

As  of  December  31,  2018,  the  Company  had  available  for  carryover  research  and  experimental  credits  for  federal  and  California
income tax purposes of approximately $1.5 million and $1.5 million, respectively, which are available to reduce future income taxes. The
federal  research  and  experimental  tax  credits  will  begin  to  expire,  if  not  utilized,  in  2026.  The  California  research  and  experimental  tax
credits carry forward indefinitely until utilized.

Section 382 of the Internal Revenue Code of 1986 (the “Code”), as amended, and similar California regulations impose substantial
restrictions on the utilization of net operating losses and tax credits in the event of an “ownership change” of a corporation. Accordingly,
the Company’s ability to utilize net operating losses and credit carryforwards may be limited as the result of such an “ownership change” as
defined in the Code.

Uncertain Tax Positions

The Company applied FASB ASC 740-10-50,  Accounting for Uncertainty in Income Tax, which prescribes a recognition threshold
and measurement attributes for the financial statement recognition and measurement of a tax position taken or expected to be taken in a tax
return. The Company classifies interest and penalties as a component of tax expense.

87

 
 
 
 
 
 
   
 
   
       
   
   
   
   
   
   
   
   
       
   
   
 
   
       
 
 
The Company had unrecognized tax benefits of approximately $0.7 million as of December 31, 2018, all of which was offset by a

full valuation allowance. No interest or penalties have been accrued as of December 31, 2018.

A reconciliation of the beginning and ending amounts of unrecognized tax benefits is as follows (in thousands):

Balance as of December 31, 2016

Increases for current year tax positions
Increases for prior year tax positions

Balance as of December 31, 2017

Increases for current year tax positions
Increases for prior year tax positions

Balance as of December 31, 2018

  $

  $

574  
46  
—  
620  
114  
—  

734

Unrecognized  tax  benefits  may  change  during  the  next  12  months  for  items  that  arise  in  the  ordinary  course  of  business.  The
Company does not anticipate a material change to its unrecognized tax benefits over the next 12 months that would affect the Company’s
effective tax rate.

The  Company  files  income  tax  returns  in  federal,  various  state  and  U.S.  territory  jurisdictions,  and  South Africa.  The  statute  of
limitations remains open for fiscal years 2005 through 2017 in the United States and the various state and the U.S. territory jurisdictions.
Years beyond the normal statute of limitations remain open to audit by tax authorities due to tax attributes generated in earlier years which
are being carried forward and may be audited in subsequent years when utilized.

On December 22, 2017, the 2017 Tax Cut and Jobs Act (the Act) was enacted into law and the new legislation contains several key
tax provisions, including a one-time mandatory transition tax on accumulated foreign earnings and a reduction of the corporate income tax
rate  to  21%  effective  January  1,  2018,  among  others.  We  are  required  to  recognize  the  effect  of  the  tax  law  changes  in  the  period  of
enactment, such as determining the estimated transition tax, re-measuring our U.S. deferred tax assets and liabilities at a 21% rate as well as
reassessing the net realizability of our deferred tax assets and liabilities. The one-time transition tax does not generate a tax liability as the
deemed  distribution  is  offset  by  tax  attributes.  The  provisional  amount  related  to  the  re-measurement  of  our  deferred  tax  balance  is  a
reduction of approximately $9.8 million. Due to the corresponding valuation allowance fully offsetting deferred taxes, there is no income
statement impact.

In December 2017, the SEC staff issued Staff Accounting Bulletin No. 118, Income Tax Accounting Implications of the Tax Cuts
and Jobs Act (SAB 118) which allows companies to record provisional amounts during a measurement period not to extend beyond one
year  of  the  enactment  date.  Since  the  Tax  Act  was  passed  late  in  the  fourth  quarter  of  2017,  and  ongoing  guidance  and  accounting
interpretation  was  yet  to  be  issued,  our  accounting  of  the  deferred  tax  re-measurements  were  incomplete  as  of  December  31,  2017.  The
2017 Federal corporate income tax return was filed in fourth quarter of 2018. The final analysis and impact of the Act is reflected in the tax
provision and related tax disclosures for the year ended December 31, 2018. There were no material differences to the originally estimated
$9.8 million remeasurement of deferred tax assets.

In  January  2018,  the  FASB  released  guidance  on  the  accounting  for  tax  on  the  global  intangible  low-taxed  income  ("GILTI")
provisions of the Act. The GILTI provisions impose a tax on foreign income in excess of a deemed return on tangible  assets  of  foreign
corporations. The guidance indicates that either accounting for deferred taxes related to GILTI inclusions or treating any taxes on GILTI
inclusions as period cost are both acceptable methods subject to an accounting policy election. For the year ended December 31, 2018, the
Company has elected to treat any potential GILTI inclusions as a period cost.

88

 
   
   
   
   
   
 
Note 12. Capital Stock

Convertible Preferred Stock

Immediately prior to the IPO, the Company had the following outstanding convertible preferred stock:

Shares

Authorized    

Shares
Issued and
Outstanding    

Series B-1
Series A-2

    4,773,000       3,848,023     $
    1,177,000       1,176,423      
      $

Aggregate
Liquidation
Preference
(in thousands)  
22,575  
20,000  
42,575

Upon  the  closing  of  the  IPO,  all  shares  of  convertible  preferred  stock  then  outstanding  were  automatically  converted  into  an
aggregate of 4,689,753 shares of common stock, resulting in the reclassification of the related redeemable convertible preferred stock into
$23,000 of common stock and $42.1 million into additional paid-in capital.  

As of December 31, 2018, there were no shares of convertible preferred stock outstanding.

Common Stock

The Company is authorized to issue 500,000,000 shares of common stock with a par value of $0.005 per share. At December 31,
2018 and 2017, there were 10,864,722 and 9,827,129 shares of common stock issued and outstanding, respectively. Holders of common
stock have voting rights equal to one vote per share of common stock held and are entitled to receive any dividends as may be declared
from time to time by the Board.

Prior  to  the  IPO,  common  stock  was  subordinate  to  Series  B-1  convertible  preferred  stock  with  respect  to  dividend  rights  and
subordinate  to  Series  B-1  and  A-2  convertible  preferred  stock  with  respect  to  rights  upon  certain  deemed  liquidation  events  of  the
Company.

At December 31, 2018, shares of common stock reserved for future issuance were as follows:

Options outstanding
Shares available for future grant
Unvested restricted stock units
Warrants to purchase common stock

Total

  December 31,

2018

820,186  
1,248,424  
110,764  
163,713  
2,343,087

Preferred Stock

The Company is authorized to issue 20,000,000 shares of preferred stock, with a par value of $0.005, as provided in the Post-IPO

Certificate. As of December 31, 2018, there were no shares of preferred stock issued and outstanding.

89

 
 
 
 
   
       
 
 
 
 
 
 
 
 
   
   
   
   
   
 
Note 13. Net Loss per Share

The following table summarizes the computation of basic and diluted net loss per share (in thousands, except share and per share

data):

Numerator:
Net loss
Denominator:
Weighted-average shares outstanding, basic and
   diluted
Net loss per share

Year Ended December 31,
2017

2018

2016

  $

(2,725 )  $

(9,980 )  $

(6,860 )

    10,569,007       6,197,775       1,602,402  
(4.28 )
  $

(1.61 )  $

(0.26 )  $

The following potentially dilutive shares outstanding at the end of the periods presented were excluded in the calculation of diluted

net loss per share as the effect would have been anti-dilutive:

Options to purchase common stock
Unvested restricted stock units
Warrants to purchase Series B-1 convertible
   preferred or common stock
Series B-1 convertible preferred stock (as-converted)
Series A-2 convertible preferred stock (as-converted)

Total

Year Ended December 31,
2017

2018
820,186       1,294,128       1,130,141  
—  
110,764      

47,312      

2016

468,278      

163,713      
—      
—      

680,027  
—       3,848,023  
841,730  
—      
    1,094,663       1,809,718       6,499,921

Note 14. Convertible Preferred Stock Warrants and Common Stock Warrants

Immediately prior to the Company’s IPO, all outstanding Series B-1 convertible preferred stock warrants were remeasured to their
fair value, using the Black-Scholes model. Refer to Note 3, Basis of Presentation and Summary of Significant Accounting Policies, for a
description of the valuation method. The final remeasurement of the convertible preferred stock warrant liability resulted in a $3.7 million
loss which was recorded to other expense, net.

Upon the closing of the IPO, the entire balance of $5.7 million in convertible preferred stock warrant liability was reclassified to
additional paid-in capital. All convertible preferred stock warrants were converted into common stock warrants. In addition, the Company
issued to the lead underwriter in the IPO a warrant to purchase up to 84,000 shares of its common stock.

During the year ended December 31, 2018, certain warrants were exercised on a cashless basis and converted into 25,145 shares of

common stock.

At December 31, 2016, the Company had the following Series B-1 convertible preferred stock warrants issued and outstanding (in

thousands, except share and per share data):

Warrant Class
Series B-1
Series B-1
Series B-1
Series B-1
Series B-1
Series B-1
Total

Issuance
Date
  $
303     June 2012
  $
263     July 2012
46     August 2012
  $
19     November 2012   $
929     February 2014   $
315     September 2015  $

Price per
Share

Expiration
Date
5.8667     June 2022
5.8667     July 2019
5.8667     August 2019
5.8667     November 2022
0.1700     February 2021
5.8667     September 2025

1,875    

Shares

    Fair Value    

25,568     $
167,428     $
145,801     $
10,517     $
156,851     $
173,862     $
680,027     $

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At December 31, 2018 and 2017, the Company had the following common stock warrants issued and outstanding:

Warrant Class
Common stock warrant
Common stock warrant
Common stock warrant
Common stock warrant (1)

Shares

2018

3,766    
25,231    
50,716    
84,000    
163,713    

Issuance
2017
Date
165,925     July 2012
  $
61,502     August 2012   $
156,851     February 2014  $
84,000     June 2017
  $
468,278    

Price
per Share

Expiration
Date
5.8667     July 2019
5.8667     August 2019
0.1700     February 2021

13.2000     June 2020

(1)

This warrant was issued to the Company’s lead underwriter in connection with the IPO.    

In  March  28,  2017,  in  connection  with  the  amendment  of  the  2015  Term  Note  (see  Note  9,  Financing  Arrangements  for  details
regarding the amendment of the 2015 Term Note), the Company issued a warrant to purchase 76,704 shares of Series B-1 preferred stock at
an exercise price of $5.8667 per share which was reduced to 61,363 shares upon the completion of the Company’s IPO because greater than
$25 million in proceeds were raised. The Company determined the fair value of the warrants on the date of issuance to be $111,000. The
warrants were immediately exercisable.

In June 2017, in connection with its public offering, the Company issued a warrant to purchase 84,000 shares of common stock to its
lead underwriter (the “June 2017 Warrant”). The Company determined the fair value of the June 2017 Warrant on the date of issuance to
be $0.3 million. The June 2017 Warrant was immediately exercisable.

Note 15. Equity Incentive Plans

2017 Equity Incentive Plan

In  May  2017,  the  Board  and  the  Company’s  stockholders  approved  the  2017  Equity  Incentive  Plan  (the  “2017  Plan”),  which
became  effective  in  connection  with  the  IPO.  The  2017  Plan  provides  for  the  issuance  of  stock  options,  restricted  stock  units  and  other
awards to employees, directors and consultants of the Company. A total of 2,413,659 shares of the Company’s common stock were initially
reserved for issuance under the 2017 Plan, which is the sum of (1) 900,000 shares, (2) the number of shares reserved for issuance under the
2005 Plan at the time the 2017 Plan became effective and (3) shares subject to stock options or other stock awards under the 2005 Plan that
would  have  otherwise  been  returned  to  the  2005  Plan  (up  to  a  maximum  of  1,314,752  shares).  The  number  of  shares  of  common  stock
reserved for issuance under the 2017 Plan will automatically increase on January 1 of each year, beginning on January 1, 2018 by the lesser
of (1) 5% of the number of shares of the Company’s capital stock outstanding on December 31st of the preceding calendar year or (2) such
number of shares as determined by the Board. In accordance with the evergreen provision, the number of shares of common stock reserved
for issuance under our 2017 Plan was automatically increased on January 1, 2018 by 491,356 shares, which was equal to 5% of the total
number of shares of capital stock outstanding on December 31, 2017. As a result of the adoption of the 2017 Plan, no further grants may be
made under the 2005 Plan.

Incentive Stock Options may only be granted to Company employees and may only be granted with an exercise price not less than
the fair value of the common stock, or not less than 110% of fair value when the grant is issued to a person who, at the time of grant, owns
stock  representing  more  than  10%  of  the  voting  power  of  all  classes  of  stock.  Non-statutory  stock  options  may  be  granted  to  Company
employees, directors and consultants, and may be granted at a price per share not less than fair value on the date of the grant. The Board
determines the fair value of the Company’s common stock.

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Options granted under the 2005 Plan and 2017 Plan generally vest over four years and expire no later than 10 years from the grant
date. The 2005 Plan and 2017 Plan grants the Board discretion to determine when the options granted will become exercisable. The 2005
Plan  and  2017  Plan  allows  for  the  exercise  of  unvested  options  with  repurchase  rights  over  the  restricted  common  stock  issued.  The
Company  records  proceeds  from  early  exercises  as  a  liability  and  reclassifies  the  amount  to  equity  as  the  repurchase  right  lapses. At
December 31, 2018, 2017, and 2016, there were no unvested options resulting from early exercises.

Aggregate intrinsic value represents the difference between the Company’s estimated or actual fair value of its common stock and
the  exercise  price  of  outstanding  “in-the-money”  options.  The  aggregate  intrinsic  value  of  options  exercised  was  $12.6  million,  $0.8
million  and  $23,000  during  the  years  ended  December  31,  2018,  2017  and  2016,  respectively.  Based  on  the  fair  market  value  of  the
Company’s  common  stock  at  December  31,  2018,  2017  and  2016,  the  total  intrinsic  value  of  all  outstanding  options  was  $19.3  million,
$15.9 million and $2.5 million, respectively.

At  December  31,  2018  and  2017,  total  unrecognized  stock-based  compensation  cost  related  to  unvested  stock  options  was
$3.3 million, and $0.8 million, respectively, which will be recognized ratably over a weighted-average period of 3.3 years and 3.2 years for
each period.

Cash  received  from  the  exercise  of  stock  options  during  the  years  ended  December  31,  2018,  2017  and  2016  was  $0.6  million,

$55,000 and $25,000, respectively.

No  income  tax  benefits  from  stock-based  compensation  arrangements  have  been  recognized  in  the  consolidated  statements  of

operations.

The fair value of stock option grants is set forth below and was determined using the Black-Scholes option pricing model with the

following assumptions:

Fair value of common stock
Expected term (in years)
Risk-free interest rate
Expected volatility
Expected dividend yield

Year Ended December 31,

2018
$23.72-$47.39
6
2.60%-3.00%
64%-67%
—

2017
$3.06-$19.56
5-6
1.85%-2.29%
55%
—

2016
$0.85-$3.06
2-10
0.75%-1.77%
55%
—

In February 2005, the Company adopted the 2005 Stock Plan, as amended in January 2010 and November 2012 (the “2005 Plan”).
Under  the  2005  Plan  provisions,  the  Company  was  authorized  to  grant  incentive  stock  options,  non-qualified  stock  options,  stock
appreciation rights, restricted stock units, and shares of restricted stock.

Following the effectiveness of the 2017 Plan in connection with the IPO, no further grants will be made under the 2005 Plan.

92

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
A summary of stock option activities under the 2005 Plan and 2017 Plan during 2016, 2017 and 2018 is as follows:

Outstanding at December 31, 2015

Granted
Exercised
Canceled

Outstanding at December 31, 2016

Granted
Exercised
Canceled

Outstanding at December 31, 2017

Granted
Exercised
Canceled

Outstanding at December 31, 2018

Number
of Options
Outstanding    

938,250     $
272,769     $
(33,395 )  $
(47,483 )  $
    1,130,141     $
261,476     $
(74,984 )  $
(22,505 )  $
    1,294,128     $
157,078     $
(609,985 )  $
(21,035 )  $
820,186     $

Weighted
Average
Exercise
Price

0.90  
1.27  
0.75  
4.14  
0.86  
5.52  
0.74  
1.52  
1.79  
33.70  
0.90  
6.78  
8.44

Stock options outstanding, exercisable and vested were as follows:

Outstanding at
December 31, 2018
820,186

Outstanding at
December 31, 2017
1,294,128

Outstanding at
December 31, 2016

1,130,141

Weighted-average
Remaining
Contractual Life
(years)
7.17

Weighted-average
Remaining
Contractual Life
(years)
6.22

Weighted-average
Remaining
Contractual Life
(years)

6.29

Exercisable and
Vested as of

December 31, 2018  
439,927

Exercisable and
Vested as of

December 31, 2017  
883,959

Exercisable and
Vested as of

December 31, 2016  

842,261

Weighted-average
Remaining
Contractual Life
(years)
5.99

Weighted-average
Remaining
Contractual Life
(years)
5

Weighted-average
Remaining
Contractual Life
(years)

5.32

Weighted-average
Exercise Price
1.66

Weighted-average
Exercise Price
0.85

Weighted-average
Exercise Price

0.74

During  the  year  ended  December  31,  2018,  the  company  granted  non-employee  directors  restricted  stock  unit  (“RSU”)  awards
totaling 17,881 shares of common stock, with vesting terms of approximately 12 months. The fair value of $28.45 per unit was calculated
using the closing stock price on the date of grants.

During  the  year  ended  December  31,  2018,  the  Company  granted  executive  management  RSU  awards  totaling  92,883  shares  of
common  stock,  with  vesting  terms  of  35%  upon  the  first  anniversary  and  21.667%  on  each  of  the  three  subsequent  anniversaries.  The
weighted average fair value of $17.87 per unit was calculated using the closing stock price on the grant dates.

During  the  year  ended  December  31,  2017,  the  company  granted  non-employee  directors  RSU  awards  totaling  47,312  shares  of
common stock, with vesting terms of approximately seven to ten months. The fair value of $11.50 to $16.96 per unit was calculated using
the closing stock price on the date of grants.

93

 
 
 
 
   
   
   
   
   
   
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
At  December  31,  2018  and  2017,  total  unrecognized  stock-based  compensation  cost  related t o RSUs  was  $1.4  million,  and

$0.3 million, respectively, which will be recognized ratably over a weighted-average period of 2.7 years and 0.4 years for each period.

Our equity-based incentive plans include stock options, restricted stock units and other stock awards. The number of shares available

for grant under these plans was 1,248,424 as of December 31, 2018.

2017 Employee Stock Purchase Plan

In May 2017, the Board and the Company’s stockholders adopted the 2017 Employee Stock Purchase Plan (“2017 ESPP”), which
became effective in connection with the Company’s IPO. The 2017 ESPP allows eligible employees to purchase shares of the Company’s
common  stock  in  an  offering  at  a  discount  of  the  then-current  trading  price,  up  to  the  lesser  of  (1)  85%  of  the  fair  market  value  of  the
common stock on the first day of the IPO or (2) 85% of the fair market value of the common stock on the purchase date. The 2017 ESPP
permits the maximum discounted purchase price permitted under U.S. tax rules, including a “lookback.”

The 2017 ESPP initial offering period runs for approximately 24 months in length, and contains four 6-month purchase periods. An
employee’s  purchase  rights  terminate  immediately  upon  termination  of  employment  or  other  withdrawal  from  the  2017  ESPP.  No
participant  will  have  the  right  to  purchase  shares  of  common  stock  in  an  amount  that  has  a  fair  market  value  of  more  than  $25,000
determined as of the first day of the applicable purchase period, for each calendar year.

There  are  200,000  shares  of  common  stock  reserved  for  issuance  under  the  2017  ESPP.  In  addition,  the  2017  ESPP  contains  a
provision which provides for an automatic annual share increase on January 1 of each year, in an amount equal to the lesser of (1) 2% of the
total  number  of  shares  of  common  stock  outstanding  on  December  31st  of  the  preceding  calendar  year,  (2)  150,000  shares  or  (3)  such
number of shares as determined by the Board. In accordance with the evergreen provision, the number of shares of common stock reserved
for issuance under our 2017 ESPP was automatically increased on January 1, 2018 by 150,000 shares.

The  Company  accounts  for  employee  stock  purchases  made  under  its  2017  ESPP  using  the  estimate  grant  date  fair  value  of

accounting in accordance with ASC 718, Stock Compensation. The Company values ESPP shares using the Black-Scholes model.

There were 83,605 shares issued during 2018 and 232,262 shares available under the 2017 ESPP as of December 31, 2018.

Total stock-based compensation expense associated with the 2005 Plan, 2017 Plan and 2017 ESPP is recorded in the consolidated

statements of operations and was allocated as follows (in thousands):

Costs
Sales and marketing
Research and development
General and administrative

Total

Year Ended December 31,
2017

2018

2016

    $

    $

316     $
770      
272      
1,110      
2,468     $

75     $
133      
69      
351      
628     $

11  
7  
18  
47  
83

Stock-based  compensation  expense  is  recognized  over  the  award’s  expected  vesting  schedule.  Forfeitures  are  recognized  as  and

when they occur.

94

 
 
   
 
 
   
   
   
 
     
     
     
 
 
 
Note 16. Benefit Plan

The  Company  sponsors  a  401(k)  plan  to  provide  defined  contribution  retirement  benefits  for  all  eligible  employees.  Participants
may contribute a portion of their compensation to the plan, subject to the limitations under the Internal Revenue Code. The Company is
allowed  to  make  401(k)  matching  contributions  as  defined  in  the  plan  and  as  approved  by  the  Board.  The  Company  did  not  make  any
contributions to the plan during the years ended December 31, 2018, 2017 and 2016.

Note 17. Commitments and Contingencies

The Company leases its principal executive offices in Newark, California, under a non-cancelable operating lease which expires in
2021. The Company recognizes rent expense on a straight-line basis over the expected lease term. The difference between cash payments
required and rent expense is recorded as deferred rent. Total rent expense was $0.6 million for the year ended December 31, 2018 and $0.4
million for each of the years ended December 31, 2017 and 2016. The company also has data center non-cancelable contracts, that exceed
one year.

The following is a schedule of future minimum datacenter arrangements and lease payments under the non-cancelable commitments

at December 31, 2018 (in thousands):

2019
2020
2021

Total

Contingencies

Data Center
Arrangements

Operating
Lease

  $

  $

213     $
71      
—      
284     $

352  
357  
304  
1,013

On November 6, 2017 three individuals, Ken Fisher, Kevin Baxter and Fred Holmes (the “Contractors”), filed a complaint with the
Superior  Court  of  California,  County  of Alameda,  alleging  breach  of  contract,  a  breach  of  the  implied  covenant  of  good  faith  and  fair
dealing and violation of Section 17200 et seq. of the California Business and Professions Code, purportedly predicated on an alleged breach
of Section 10b-5 of the Securities Exchange Act of 1934. On October 4, 2018, the parties reached a binding settlement. The Contractors
filed  a  Notice  of  Unconditional  Settlement  on  October  9,  2018,  which  gives  them  45  days  from  October  4,  2018  to  file  a  request  for
dismissal. The Contractors filed a request for dismissal on October 24, 2018 and such dismissal was entered as requested on October 24,
2018.  

On August 28, 2018, Silvon S. Simmons (the "Plaintiff") amended a complaint against the City of Rochester, New York and various
city employees, filed in the United States District Court, Western District of New York, to add the Company and employees as a defendant.
The amended complaint alleges conspiracy to violate plaintiff's civil rights, denial of the right to a fair trial, and malicious prosecution. The
Plaintiff  claims  that  ShotSpotter  colluded  with  the  City  of  Rochester  to  fabricate  and  create  gunshot  alert  evidence  to  secure  Plaintiff's
conviction.  On  the  basis  of  the  allegations,  the  Plaintiff  has  petitioned  for  compensatory  and  punitive  damages  and  other  costs  and
expenses, including attorney's fees. The Company believes that the Plaintiff's claims are without merit and are disputing them vigorously. 

The Company may become subject to legal proceedings, as well as demands and claims that arise in the normal course of business.
Such  claims,  even  if  not  meritorious,  could  result  in  the  expenditure  of  significant  financial  and  management  resources.  The  Company
makes a provision for a liability relating to legal matters when it is both probable that a liability has been incurred and the amount of the
loss can be reasonably estimated. These provisions are reviewed and adjusted to include the impacts of negotiations, estimated settlements,
legal rulings, advice of legal counsel, and other information and events pertaining to a particular matter.

95

 
 
 
 
   
 
   
   
 
An  unfavorable  outcome  on  any  litigation  matters  could  require payment  of  substantial  damages,  or,  in  connection  with  any
intellectual property infringement claims, could require the Company to pay ongoing royalty payments or could prevent the Company from
selling certain of our products. As a result, a settlement of, or an unfavorable outcome on, any of the matters referenced  above  or  other
litigation matters could have a material adverse effect on the Company’s business, operating results, financial condition and cash flows.

Note 18. Subsequent Events

For  the  audited  consolidated  financial  statements,  management  evaluated  subsequent  events  through  March  4,  2019,  which  is  the

date these consolidated financial statements were issued.

96

 
9. CHANGES 

Item 
DISCLOSURE.

None.

IN AND  DISAGREEMENTS  WITH  ACCOUNTANTS  ON  ACCOUNTING  AND  FINANCIAL

Item 9A. CONTROLS AND PROCEDURES

Evaluation of Disclosure Controls and Procedures

Our management has evaluated, under the supervision and with the participation of our Chief Executive Officer and Chief Financial
Officer, the effectiveness of our disclosure controls and procedures (as defined in Rules 13-a-15(e) and 15d-15(e) under the Exchange Act)
as of the end of the period covered by this report. Based on this evaluation, our Chief Executive Officer and Chief Financial Officer have
concluded that as of December 31, 2018, our disclosure controls and procedures were effective to provide reasonable assurance that the
information  we  are  required  to  file  or  submit  under  the  Exchange Act  is  recorded,  processed,  summarized  and  reported  within  the  time
periods specified in the SEC’s rules and forms, and that such information is accumulated and communicated to our management, including
our Chief Executive Officer and Chief Financial Officer, to allow timely decisions regarding required disclosure.

Changes in Internal Control over Financial Reporting

There  were  no  changes  in  our  internal  control  over  financial  reporting  (as  defined  in  Exchange Act  Rule  13a-15(f))  during  the
quarter  ended  December  31,  2018  that  have  materially  affected,  or  are  reasonably  likely  to  materially  affect,  our  internal  control  over
financial reporting.

Inherent Limitations on Effectiveness of Controls

Our  management,  including  our  principal  executive  officer  and  principal  financial  officer,  does  not  expect  that  our  disclosure
controls and procedures or our internal control over financial reporting will prevent or detect all errors and all fraud. A control system, no
matter how well conceived and operated, can provide only reasonable, not absolute, assurance that the objectives of the control system are
met.  Because  of  the  inherent  limitations  in  all  control  systems,  no  evaluation  of  controls  can  provide  absolute  assurance  that  all  control
issues and instances of fraud, if any, within the Company have been detected. The design of any system of controls also is based in part
upon certain assumptions about the likelihood of future events, and there can be no assurance that any design will succeed in achieving its
stated  goals  under  all  potential  future  conditions.  Over  time,  controls  may  become  inadequate  because  of  changes  in  conditions,  or  the
degree of compliance with the policies or procedures may deteriorate. Because of the inherent limitations in a cost-effective control system,
misstatements due to error or fraud may occur and not be detected.

Management’s Report on Internal Control over Financial Reporting

Our  management  is  responsible  for  establishing  and  maintaining  adequate  internal  control  over  financial  reporting,  as  defined  in
Rule 13a-15(f) and Rule 15d-15(f) of the Exchange Act. Internal control over financial reporting consists of policies and procedures that:
(1)  pertain  to  the  maintenance  of  records  that,  in  reasonable  detail,  accurately  and  fairly  reflect  the  transactions  and  dispositions  of  our
assets; (2) are designed and operated to provide reasonable assurance regarding the reliability of our financial reporting and our process for
the  preparation  of  financial  statements  for  external  purposes  in  accordance  with  generally  accepted  accounting  principles  and  that  our
receipts  and  expenditures  are  being  made  only  in  accordance  with  authorizations  of  our  management  and  directors;  and  (3)  provide
reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of our assets that could have a
material  effect  on  the  financial  statements.  Our  management  evaluated  the  effectiveness  of  our  internal  control  over  financial  reporting
using  the  criteria  set  forth  by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway  Commission  in  Internal  Control  -  Integrated
Framework (2013). Based on the results of our evaluation, our management has concluded that our internal control over financial reporting
was effective as of December 31, 2018.

Item 9B. OTHER INFORMATION

None.

97

PART III.

We will file a definitive Proxy Statement for our Annual Meeting (our “Proxy Statement”) with the SEC, pursuant to Regulation
14A, not later than 120 days after the end of our fiscal year. Accordingly, certain information required by Part III has been omitted under
General Instruction G(3) to Form 10-K. Only those sections of the Proxy Statement that specifically address the items set forth herein are
incorporated by reference.

Item 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

The  information  required  by  this  Item  10  is  incorporated  herein  by  reference  to  the  sections  of  our  Proxy  Statement  under  the

captions “Information Regarding the Board of Directors and Corporate Governance”, “Executive Officers”.

Item 11. EXECUTIVE COMPENSATION

The  information  required  by  this  Item  11  is  incorporated  herein  by  reference  to  the  sections  of  our  Proxy  Statement  under  the

caption “Executive and Director Compensation”.

Item  12.  SECURITY  OWNERSHIP  OF  CERTAIN  BENEFICIAL  OWNERS  AND  MANAGEMENT  AND  RELATED
STOCKHOLDER MATTERS

The  information  required  by  this  Item  12  is  incorporated  herein  by  reference  to  the  sections  of  our  Proxy  Statement  under  the

caption “Security Ownership of Certain Owners and Management”.

Item 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE

The  information  required  by  this  Item  13  is  incorporated  herein  by  reference  to  the  sections  of  our  Proxy  Statement  under  the
captions  “Transactions  with  Related  Persons  and  Indemnification”,  “Information  Regarding  The  Board  Of  Directors  and  Corporate
Governance”.

Item 14. PRINCIPAL ACCOUNTANT FEES AND SERVICES

The information required by this Item 14 is incorporated herein by reference to the section of our Proxy Statement under the caption

“Principal Accountant Fees and Services”.

98

Item 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES

(a)(1) Consolidated Financial Statements

PART IV.

We  have  filed  the  consolidated  financial  statements  listed  in  the  Index  to  Consolidated  Financial  Statements,  Schedules,  and

Exhibits included in Part II, Item 8, “Financial Statements and Supplementary Data” of this Annual Report on Form 10-K.

(a)(2) Financial Statements Schedules

All financial statements schedules have been omitted because they are not applicable, not material, or the required information is
shown in the Index to Consolidated Financial Statements included in Part II, Item 8, “Financial Statements and Supplementary Data” of this
Annual Report on Form 10-K.

(a)(3) Exhibits

See  the  Exhibit  Index  below  in  this Annual  Report  on  Form  10-K.  The  exhibits  listed  in  the  Exhibit  Index  below  are  filed  or

incorporated by reference as part of this Annual Report on Form 10-K.

Item 16. FORM 10-K SUMMARY

None.

Exhibit
Number
3.1

Exhibit Index

Amended and Restated Certificate of Incorporation

Exhibit
Description

Incorporated by Reference

Filed

  Form  
  8-K   001-38107  

File No.

  Exhibit   Filing Date   Herewith
June 13,
2017

3.1

3.2

Amended and Restated Bylaws

  8-K   001-38107  

3.2

June 13,
2017

4.1

Form of Common Stock Certificate

  S-1/A  

Investors' Rights Agreement, by and among ShotSpotter, Inc. and
the investors listed on Exhibit A thereto, dated July 12, 2012

Form of Warrant to purchase shares of Series B-1 Preferred Stock
issued to Motorola Solutions, Inc. in connection with the sale of
Series B-1 Preferred Stock in August 2012

  S-1

  S-1

333-
217603

333-
217603

333-
217603

4.1

  May 19,

2017

4.2

4.4

  May 2,
2017

  May 2,
2017

Form of Warrant to purchase shares of Series B-1 Preferred Stock
issued to certain stockholders in connection with the sale of Series
B-1 Preferred Stock in February 2014

  S-1

333-
217603

4.6

  May 2,
2017

Form of Warrant to Purchase Shares of Common Stock issued to
Roth Capital Partners, LLC in June 2017

  10-Q   001-38107   10.1   August 14,

2017

10.1(#)

ShotSpotter, Inc. Nonemployee Director Compensation Policy

  10-Q   001-38107   10.1   November

14, 2017  

99

4.2

4.3

4.4

4.5

 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
10.2(#)

ShotSpotter, Inc. Amended and Restated 2005 Stock Plan

  S-1

333-
217603

  10.1   May 2,
2017

10.3(#)

Forms of Option Agreement and Option Grant Notice under the
Amended and Restated 2005 Stock Plan

  S-1

333-
217603

  10.2   May 2,
2017

10.4(#)

ShotSpotter, Inc. 2017 Equity Incentive Plan

10.5(#)

Forms of Option Agreement and Option Grant Notice under the
2017 Equity Incentive Plan

  S-1/A  

  S-1/A  

333-
217603

333-
217603

  10.3   May 19,

2017

  10.4   May 19,

2017

10.6(#)

Form of Restricted Stock Unit Grant Notice and Restricted Stock
Unit Restricted Terms and Conditions under the 2017 Equity
Incentive Plan

  S-1/A  

333-
217603

  10.5   May 19,

2017

10.7(#)

ShotSpotter, Inc. 2017 Employee Stock Purchase Plan

  S-1/A  

333-
217603

  10.6   May 19,

2017

10.8(#)

Form of Restricted Stock Unit Grant Notice for Directors

  10-Q   001-38107   10.6   August 14,

10.9(#)

Form of Indemnification Agreement by and between ShotSpotter,
Inc.

10.10(#)

Offer Letter between ShotSpotter, Inc. and Ralph A. Clark, dated
March 13, 2017

10.11(#)

Offer Letter between ShotSpotter, Inc. and Alan R. Stewart, dated
March 13, 2017

10.12(#)

Offer Letter between ShotSpotter, Inc. and Joseph O. Hawkins,
dated March 13, 2017

10.13(#)

Offer Letter between ShotSpotter, Inc. and Paul S. Ames, dated
March 13, 2017

  S-1

  S-1

  S-1

  S-1

  S-1

2017

333-
217603

  10.7   May 2,
2017

333-
217603

  10.8   May 2,
2017

333-
217603

  10.9   May 2,
2017

333-
217603

  10.10   May 2,
2017

333-
217603

  10.11   May 2,
2017

10.14(#)

Offer Letter between ShotSpotter, Inc. and Gary T. Bunyard, dated
March 13, 2017

  S-1

333-
217603

  10.12   May 2,
2017

10.15(#)

Offer Letter between ShotSpotter, Inc. and Sam Klepper, dated
March 2, 2018

  10-Q  

333-
217603

  10.1   May 10,

2018

10.16(#)

Offer Letter between ShotSpotter, Inc. and Nasim Golzadeh, dated
February 20, 2019

X

10.17

10.18

10.19

Lease Agreement between BMR-Pacific Research Center LP and
ShotSpotter, Inc., dated August 14, 2012

First Amendment to Lease Agreement between BMR-Pacific
Research Center LP and ShotSpotter, Inc., dated September 3, 2014

Second Amendment to Lease Agreement between BMR-Pacific
Research Center LP and ShotSpotter, Inc., dated December 15, 2016

S-1

S-1

S-1

333-
217603

  10.14   May 2,
2017

333-
217603

  10.15   May 2,
2017

333-
217603

  10.16   May 2,
2017

100

 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
10.20

Credit Agreement between Umpqua Bank and ShotSpotter, Inc.,
dated September 27, 2018

  10-Q  

333-
217603

  10.1   November

14, 2018  

23.1

31.1

31.2

32.1*

32.2*

Consent of Baker Tilly Virchow Krause, LLP, Independent
Registered Public Accounting Firm for ShotSpotter, Inc.

Certification of Principal Executive Officer Pursuant to Rules 13a-
14(a) and 15d-14(a) under the Securities Exchange Act of 1934, as
Adopted Pursuant to Section 302 of the Sarbanes-Oxley Act of
2002.

Certification of Principal Financial Officer Pursuant to Rules 13a-
14(a) and 15d-14(a) under the Securities Exchange Act of 1934, as
Adopted Pursuant to Section 302 of the Sarbanes-Oxley Act of
2002.

Certification of Principal Executive Officer Pursuant to 18 U.S.C.
Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-
Oxley Act of 2002.

Certification of Principal Financial Officer Pursuant to 18 U.S.C.
Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-
Oxley Act of 2002.

101.INS   XBRL Instance Document

101.SCH   XBRL Taxonomy Extension Schema Document

101.CAL   XBRL Taxonomy Extension Calculation Linkbase Document

101.DEF   XBRL Taxonomy Extension Definition Linkbase Document

101.LAB   XBRL Taxonomy Extension Label Linkbase Document

101.PRE   XBRL Taxonomy Extension Presentation Linkbase Document

Indicates management contract or compensatory plan.

X

X

X

X

X

X

X

X

X

X

X

Furnished herewith and not deemed to be “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended
(the “Exchange Act”), and shall not be deemed to be incorporated by reference into any filing under the Securities Act of 1933, as
amended, or the Exchange Act (whether made before or after the date of the Form 10-K), irrespective of any general incorporation
language contained in such filing.

101

#

*

 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Pursuant to  the  requirements  of  Section  13  or  15(d)  of  the  Securities  Exchange Act  of  1934,  the  registrant  has  duly  caused  this

report to be signed on its behalf by the undersigned, thereto duly authorized.

SIGNATURES

Date: March 4, 2019

Date: March 4, 2019

SHOTSPOTTER, INC.

By:   /s/ Ralph A. Clark
  Ralph A. Clark
  President and Chief Executive Officer

By:   /s/ Alan R. Stewart
  Alan R. Stewart
  Chief Financial Officer

KNOW ALL  PERSONS  BY  THESE  PRESENTS ,  that  each  person  whose  signature  appears  below  constitutes  and  appoints
Ralph A. Clark and Alan R. Stewart, jointly and severally, his attorneys-in-fact, each with the power of substitution, for him in any and all
capacities, to sign any amendments to this report, and to file the same, with exhibits thereto and other documents in connection therewith,
with the Securities and Exchange Commission, hereby ratifying and confirming all that each of said attorneys-in-fact, or his substitute or
substitutes, may do or cause to be done by virtue hereof.

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed by the following persons on behalf

of the registrant and in the capacities and on the dates indicated.

Signature

Title

  President, Chief Executive Officer and a
Director (Principal Executive Officer)

Date

March 4, 2019

/s/ Ralph A. Clark
Ralph A. Clark

/s/ Alan R. Stewart
Alan R. Stewart

/s/ Pascal Levensohn
Pascal Levensohn

/s/ Thomas T. Groos
Thomas T. Groos

/s/ Randall Hawks, Jr.
Randall Hawks, Jr.

/s/ Marc Morial
Marc Morial

/s/ William J. Bratton
William J. Bratton

  Chief Financial Officer (Principal Financial

March 4, 2019

and Accounting Officer)

  Director

  Director

  Director

  Director

  Director

102

March 4, 2019

March 4, 2019

March 4, 2019

March 4, 2019

March 4, 2019

 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
Exhibit 10.16

February 20, 2019

Nasim Golzadeh

Dear Nasim:

On  behalf  of  ShotSpotter,  Inc.  (the  “Company”),  I  am  pleased  to  offer  you  the  position  of  Senior  Vice
President, Customer Support & Professional Services, reporting to Ralph Clark, President & Chief Executive Officer,
with duties and responsibilities customarily associated with such position, including, but not limited to, those duties and
responsibilities  that  the  Company’s  Board  of  Directors  (the  “Board”)  may  determine  from  time  to  time.  You  will
devote  your  full  business  efforts  and  time  to  the  Company.  Further,  you  agree  not  to  actively  engage  in  any  other
employment,  occupation,  or  consulting  activity  related  to  the  business  of  the  Company  for  any  direct  or  indirect
remuneration during your employment with the Company without the prior written approval of the Board.  Based on
the  duties  you  will  perform  for  the  Company,  your  position  will  be  classified  as  exempt.  Your  principal  place  of
business  for  the  performance  of  your  duties  and  responsibilities  will  be  the  Company’s  corporate  headquarters  in
Newark, California, provided, however, that the Company may from time to time require you to travel temporarily to
other  locations  (domestic  and  international)  in  connection  with  the  Company’s  business.  This  Letter Agreement  (the
“Letter Agreement”) sets out the terms of your employment with the Company, and it shall take effect as of your start
date.

You  will  receive  an  annual  salary  of  $260,000.00  which  calculates  to  $10,833.33  per  semi-monthly  pay
period, less any and all applicable taxes and other withholdings, to be paid in accordance with the Company’s normal
payroll practices. Your base salary will be subject to annual review by the Board or its Compensation Committee, and
any adjustments will be made based upon the Company’s normal performance review practices.

You will be eligible to earn an annual performance bonus with a target amount of $50,000.00 (the “ Target
Amount”) for each full fiscal year that you are employed by the Company, which will be pro-rated based on a partial
year  of  service  in  2019.    The  Target Amount  is  subject  to  review  and  adjustment  by  the  Board  or  its  Compensation
Committee  in  its  sole  discretion.   Any  annual  performance  bonus  shall  be  awarded  based  on  objective  or  subjective
performance criteria determined by the Board or its Compensation Committee in its sole discretion after consultation
with you.  The Board or its Compensation Committee will determine in its sole discretion the extent to which you and
the  Company  have  achieved  the  performance  criteria  upon  which  the  bonus  is  based  and  the  amount  of  the  bonus,
which  could  be  below  the  Target Amount  (and  may  be  $0).   Any  annual  performance  bonus  awarded  for  any  given
fiscal year will be paid to you on the date on which annual performance bonuses are paid to all other senior executives
of the Company, but in no event later than the date that is two and one-half months following the end

 
 
 
 
of the fiscal year for which the bonus is  earned and no longer subject to a  substantial risk of forfeiture .  You must be
employed on the date any bonus is paid in order to earn the bonus.  Thus, if your employment ends for any reason prior
to the payment date, you will not be eligible for, and will not receive , any bonus.

You  will  be  eligible  to  earn  commissions  under  an  annual  incentive  plan  to  be  approved  by  the  Chief
Executive Officer, with a target amount of $25,000.00 (the “Target Amount”) based on revenue driven by Professional
Services. The Target Amount is subject to review and adjustment by the Chief Executive Officer in his sole discretion.
Any  commission  shall  be  awarded  based  on  objective  or  subjective  performance  criteria  determined  by  the  Chief
Executive Officer in his sole discretion after consultation with you.  

Furthermore, you shall also be eligible for a one-time signing bonus of $15,000.00, less any and all applicable
taxes and other withholdings. This bonus will be paid in one lump sum on the first pay date after you start employment
with the Company. In the event that you resign from the Company for any reason within 12 months after your date of
hire, you will be responsible for reimbursing the Company for the entire $15,000.00 signing bonus. By your signature
on this Letter Agreement, you authorize the Company to withhold $15,000.00 from any severance and other final pay
you receive upon termination of employment, should you resign from your position within 12 months after your date of
hire.  

You  will  be  entitled  to  participate  in  all  employee  benefit  plans  and  arrangements  and  fringe  benefits  and
programs that may be provided to senior executives of the Company from time to time while you are employed by the
Company,  subject  to  plan  terms  and  generally  applicable  Company  policies.    The  Company  may  provide  benefits,
payroll, and other human resource management services through a professional employer organization, in which case
such  professional  employer  organization  will  be  considered  your  employer  of  record  for  these  benefits  and  payroll
purposes. (The term for this relationship is “co-employment.”)

Subject to approval by the Board, the Company will grant you (a) an option to purchase  50,000 shares of the
Company’s common stock, at an exercise price equal to the fair market value of one share of Common Stock on 
the
grant date and (b) restricted stock units for that number of shares equal to $280,000.00 divided by the fair market value
of one share of Common Stock on the grant date. The option and restricted stock units will be governed by the terms of
the Company’s  2017  Equity  Incentive  Plan  (the  “Plan”)  and  the  associated  option  and  restricted  stock  unit  grant
documentation.

The option will vest as to 25% of the shares subject to the option on the first anniversary of the grant date and
as  to  1/36  of  the  remaining  shares  each  month  thereafter,  subject  to  your  continuing  employment  with  the
Company.  The option will be subject to the terms and conditions of the Company’s 2017 Equity Incentive Plan and
standard  form  of  stock  option  agreement,  which  you  will  be  required  to  sign  as  a  condition  of  receiving  the
option.        The  restricted  stock  unit  will  vest  as  to  25%  of  the  shares  on  the  first  anniversary  of  your  first  date  of
employment and as to 1/3 of the remaining shares each anniversary thereafter, subject to your continuing employment
with  the  Company.    Notwithstanding  the  foregoing,  in  the  event  that  you  are  terminated  by  the  Company  without
Cause (as defined below), or due to your death or disability, and such termination occurs

prior to a Change  in Control (as defined  in the Plan) or more than 12 months following a Change in Control ,  then if
you sign and do not revoke a standard release of claims  in a form acceptable to  the Company or its successor entity  (a
“Release”),  and  such Release becomes effective  in  accordance  with  its  terms  within 60 days following  the  effective
date of termination (such date that the Release becomes  effective is referred to as the “ Release Effective Date”), then
you shall receive the following:

1.

2.

Effective as of your termination date, additional monthly vesting of the unvested shares subject to
the option and restricted stock units that would have vested pursuant to the vesting schedule set forth
above during the six months following your termination date if you had remained employed through
such period; and

Payment  to  you  of  your  monthly  base  salary  for  a  period  of  6  months  following  your  termination
date,  to  be  paid  periodically  in  accordance  with  the  Company’s  normal  payroll  policies,
commencing  on  the  Company’s  first  regularly  scheduled  payroll  date  occurring  after  the  Release
Effective Date.

In addition, notwithstanding the foregoing, in the event that, within 12 months following a Change in Control,
your employment is terminated by the Company without Cause (as defined below), or due to your death or disability, or
you resign your position with the Company for Good Reason (as defined below), then if you sign and do not revoke a
Release, and such Release becomes effective in accordance with its terms within 60 days following the effective date of
termination, then you shall receive the following:

1.

2.

Effective  as  of  your  termination  date,  100%  of  the  unvested  shares  subject  to  the  option  and
restricted stock units will immediately vest; and

Payment  to  you  of  your  monthly  base  salary  for  a  period  of  6  months  following  your  termination
date,  to  be  paid  periodically  in  accordance  with  the  Company’s  normal  payroll  policies,
commencing  on  the  Company’s  first  regularly  scheduled  payroll  date  occurring  after  the  Release
Effective Date.

You should be aware that your employment with the Company constitutes “ at-will” employment. This means
that  your  employment  relationship  with  the  Company  may  be  terminated  at  any  time  with  or  without  notice,  with  or
without  good  cause  or  for  any  or  no  cause,  at  either  party’s  option. You  understand  and  agree  that  neither  your  job
performance nor promotions, commendations, bonuses or the like from the Company give rise to or in any way serve
as  the  basis  for  modification,  amendment,  or  extension,  by  implication  or  otherwise,  of  your  employment  with  the
Company.

You will be entitled to paid vacation in accordance with the Company’s vacation policy as applicable to the
Company’s executive officers, with the timing and duration of specific vacations mutually and reasonably agreed to by
you and the Company.

For these purposes, “Cause” means: (1) your failure to perform the duties of your position (as they may exist

from time to time) to the reasonable satisfaction of the Board where such failure

 
 
 
 
causes  or  is  reasonably  likely  to  cause  a  material  adverse  consequence  on  the  business,  properties,  assets,  results  of
operations, or condition (financial or otherwise) of the Company, after receipt of a written warning and your continued
failure to cure such default to the reasonable satisfaction of the Board within 10 days following receipt of such written
warning; (2) any act of dishonesty, fraud or misrepresentation taken by you in connection with your responsibilities as
an employee that is intended to result in your personal enrichment; (3) your conviction or plea of no contest to felony or
a  crime  involving  moral  turpitude;  (4)  willful  misconduct  by  you  that  is  injurious  to  the  Company’s  reputation  or
business; or (5) your material breach of  any covenant or condition of  this Letter Agreement, the NDA Agreement (as
defined below) or any other agreement between you and the Company . For purposes of this definition, an act or failure
to act will be deemed “willful” if undertaken not in good faith or without reasonable belief that such action or failure to
act was in the best interests of the Company.

For these purposes, “Good Reason” means your voluntary resignation of your employment following any one
or  more  of  the  following  events  that  occur  without  your  consent:  (1)  a  material  reduction  of  your  duties,  position  or
responsibilities,  or  your  removal  from  such  position  and  responsibilities,  unless  you  are  provided  with  a  comparable
position (i.e., a position of equal or greater organizational level, duties, authority, compensation and status); provided,
however,  that  a  reduction  in  duties,  position  or  responsibilities  solely  by  virtue  of  the  Company  being  acquired  and
made  part  of  a  larger  entity  (as,  for  example,  when  the  Chief  Executive  Officer  of  the  Company  remains  as  such
following  a  Change  in  Control  but  is  not  made  the  Chief  Executive  Officer  of  the  acquiring  corporation)  shall  not
constitute “Good Reason;” (2) your principal work location is moved more than 50 miles from its current location; (3)
the Company or its successor materially reduces your aggregate base salary (other than a similar reduction applicable to
executives  generally);  or  (4)  the  Company’s  material  breach  of  any  covenant  of  this  Letter  Agreement;  provided,
however,  that,  any  such  resignation  by  you  shall  only  be  deemed  for  Good  Reason  pursuant  to  this  definition  if:  (1)
you give the Company written notice of your intent to terminate for Good Reason within 30 days following the first
occurrence  of  the  condition(s)  that  you  believe  constitute(s)  Good  Reason,  which  notice  shall  describe  such
condition(s); (2) the Company fails to remedy such condition(s) within 30 days following receipt of the written notice
(the “Cure Period”); and (3) you voluntarily terminate your employment within 30 days following the end of the Cure
Period.

The Company will be entitled to withhold from any payment due to you hereunder any amounts required to be

withheld by applicable tax laws or regulations.

As a condition of your continued employment, you are also required to sign and continue to comply with the
Company’s  standard  form  of  employee  nondisclosure  and  assignment  agreement  (“NDA  Agreement ”),  which  is
hereby incorporated by reference.

To ensure the rapid and economical resolution of disputes that may arise in connection with your employment
with the Company, you and the Company agree that any and all disputes, claims, or causes of action, in law or equity,
including  but  not  limited  to  statutory  claims,  arising  from  or  relating  to  the  enforcement,  breach,  performance,  or
interpretation of this Agreement, your employment with the Company, or the termination of your employment, shall be
resolved,  to  the  fullest  extent  permitted  by  law,  by  final,  binding  and  confidential  arbitration  in  San  Francisco,
California  conducted  by  JAMS  or  its  successor,  under  JAMS’  rules  and  procedures  for  employment  disputes  (which
can be downloaded at http://www.jamsadr.com/rules-employment-arbitration/) .   You acknowledge that by agreeing
to this arbitration procedure, both you and the Company waive the right to resolve any such dispute through a
trial by jury or judge or administrative proceeding.  All claims, disputes or causes of action, by either you or the
Company,  must  be  brought  in  an  individual  capacity,  and  shall  not  be  brought  as  a  plaintiff  (or  claimant)  or  class
member  in  any  purported  class  or  representative  proceeding,  nor  brought  in  a  private  attorney  general  capacity  or
proceeding,  nor  joined  or  consolidated  with  any  claims  of  any  other  person  or  entity.   You  will  have  the  right  to  be
represented  by  legal  counsel  at  any  arbitration  proceeding.    The  arbitrator  shall:    (a)  have  the  authority  to  compel
adequate discovery for the resolution of the dispute and to award such relief as would otherwise be permitted by law;
and (b) issue a written statement signed by the arbitrator regarding the disposition of each claim and the relief, if any,
awarded as to each claim, the reasons for the award, and the arbitrator’s essential findings and conclusions on which
the award is based.  The arbitrator shall be authorized to award all relief that you or the Company would be entitled to
seek in a court of law.  The Company shall pay all JAMS arbitration fees in excess of the administrative fees that you
would be required to pay if the dispute were decided in a court of law.  Nothing in this Letter Agreement is intended to
prevent  either  you  or  the  Company  from  obtaining  injunctive  relief  in  court  to  prevent  irreparable  harm  pending  the
conclusion of any such arbitration.  

It is intended that all of the cash severance payments payable under this Letter Agreement upon termination of
your employment (“Severance Benefits”) satisfy, to the greatest extent possible, the exemptions from the application
of  Section  409A  of  the  Internal  Revenue  Code  of  1986,  as  amended  (the  “Code”)  and  the  regulations  and  other
guidance  thereunder  and  any  state  law  of  similar  effect  (collectively,  “Section  409A”)  provided  under  Treasury
Regulations Sections 1.409A-1(b)(4) and 1.409A-1(b)(9), and this Letter Agreement will be construed in a manner that
complies  with  such  exemptions.    If  not  so  exempt,  this  Letter  Agreement  (and  any  definitions  hereunder)  will  be
construed  in  a  manner  that  complies  with  Section  409A,  and  incorporates  by  reference  all  required  definitions  and
payment  terms.    No  severance  payments  will  be  made  under  this  Letter  Agreement  unless  your  termination  of
employment constitutes a “separation from service” (as defined under Treasury Regulation Section 1.409A-1(h) without
regard to any alternative definition) (a “Separation from Service”).  For purposes of Section 409A (including, without
limitation,  for  purposes  of  Treasury  Regulations  Section  1.409A-2(b)(2)(iii)),  your  right  to  receive  any  installment
payments under this Letter Agreement (whether severance payments or otherwise) shall be treated as a right to receive
a series of separate payments and, accordingly, each installment payment hereunder shall at all times be considered a
separate  and  distinct  payment.    If  the  Company  determines  that  the  severance  payments  provided  under  this  Letter
Agreement  constitute  “deferred  compensation”  under  Section  409A  and  if  you  are  a  “specified  employee”  of  the
Company, as such term is defined in Section 409A(a)(2)(B)(i) of the Code, at

the  time  of  your Separation from Service , then, solely to the extent necessary to avoid the incurrence of the adverse
personal tax consequences under Section 409A, the timing of the Severance Benefits will be delayed as follows:  on the
earlier to occur of (a) the date that is six months and one day after your Separation from Service, and (b) the date of
your  death  (such  earlier  date,  the  “ Delayed Initial Payment Date ”),  the  Company  will  (i)  pay  to  you  a  lump  sum
amount equal to the sum of the Severance Benefits that you would otherwise have received through the Delayed Initial
Payment Date if the commencement of the payment of the Severance Benefits had not been delayed pursuant to this
paragraph, and (ii) commence paying the balance of the  Severance Benefits in accordance with the applicable payment
schedule  set  forth  in this  Letter  Agreement.    No  interest  shall  be  due  on  any  amounts  deferred  pursuant  to  this
paragraph.    To  the  extent  that  any  Severance  Benefits  are  deferred  compensation  und er  Section  409A,  and  are  not
otherwise exempt from the application of Section 409A, then, if the period during which you may consider and sign the
Release spans two calendar years, the payment of any such Severance Benefit will not be made or begin until the later
calendar year.

If  any  payment  or  benefit  you  will  or  may  receive  from  the  Company  or  otherwise  (a  “ 280G  Payment”)
would  (i)  constitute  a  “parachute  payment”  within  the  meaning  of  Section  280G  of  the  Code,  and  (ii)  but  for  this
sentence, be subject to the excise tax imposed by Section 4999 of the Code (the “Excise Tax”), then any such 280G
Payment pursuant to this Letter Agreement or otherwise (a “Payment”) shall be equal to the Reduced Amount.  The
“Reduced Amount ”  shall  be  either  (x)  the  largest  portion  of  the  Payment  that  would  result  in  no  portion  of  the
Payment (after reduction) being subject to the Excise Tax or (y) the largest portion, up to and including the total, of the
Payment, whichever amount (i.e., the amount determined by clause (x) or by clause (y)), after taking into account all
applicable  federal,  state  and  local  employment  taxes,  income  taxes,  and  the  Excise  Tax  (all  computed  at  the  highest
applicable marginal rate), results in your receipt, on an after-tax basis, of the greater economic benefit notwithstanding
that  all  or  some  portion  of  the  Payment  may  be  subject  to  the  Excise  Tax.    If  a  reduction  in  a  Payment  is  required
pursuant  to  the  preceding  sentence  and  the  Reduced Amount  is  determined  pursuant  to  clause  (x)  of  the  preceding
sentence,  the  reduction  shall  occur  in  the  manner  (the  “Reduction  Method”)  that  results  in  the  greatest  economic
benefit for you.  If more than one method of reduction will result in the Nasime economic benefit, the items so reduced
will  be  reduced  pro  rata  (the  “Pro  Rata  Reduction  Method ”).    Notwithstanding  the  foregoing,  if  the  Reduction
Method or the Pro Rata Reduction Method would result in any portion of the Payment being subject to taxes pursuant
to  Section  409A  that  would  not  otherwise  be  subject  to  taxes  pursuant  to  Section  409A,  then  the  Reduction  Method
and/or  the  Pro  Rata  Reduction  Method,  as  the  case  may  be,  shall  be  modified  so  as  to  avoid  the  imposition  of  taxes
pursuant  to  Section  409A  as  follows:    (A)  as  a  first  priority,  the  modification  shall  preserve  to  the  greatest  extent
possible, the greatest economic benefit for you as determined on an after-tax basis; (B) as a second priority, Payments
that  are  contingent  on  future  events  (e.g.,  being  terminated  without  cause),  shall  be  reduced  (or  eliminated)  before
Payments  that  are  not  contingent  on  future  events;  and  (C)  as  a  third  priority,  Payments  that  are  “deferred
compensation”  within  the  meaning  of  Section  409A  shall  be  reduced  (or  eliminated)  before  Payments  that  are  not
deferred compensation within the meaning of Section 409A.

Unless  you  and  the  Company  agree  on  an  alternative  accounting  firm,  the  accounting  firm  engaged  by  the
Company  for  general  tax  compliance  purposes  as  of  the  day  prior  to  the  effective  date  of  the  change  of  control
transaction triggering the Payment shall perform the foregoing calculations.  If the accounting firm so engaged by the
Company  is  serving  as  accountant  or  auditor  for  the  individual,  entity  or  group  effecting  the  change  in  control
transaction,  the  Company  shall  appoint  a  nationally  recognized  accounting  firm  to  make  the  determinations  required
hereunder.  The Company shall bear all expenses with respect to the determinations by such accounting firm required to
be  made  hereunder.  The Company shall use commercially reasonable efforts to cause the accounting firm engaged to
make the determinations hereunder to provide its calculations, together with detailed supporting documentation, to you
and the Company within 15 calendar days after the date on which your right to a 280G Payment becomes reasonably
likely  to  occur  (if  requested  at  that  time  by you  or  the  Company)  or  such  other  time  as  requested  by  you  or  the
Company.  

I f you  receive  a  Payment  for  which  the  Reduced  Amount  was  determined  pursuant  to  clause  (x)  of  the
paragraph above and the Internal Revenue Service determines thereafter that some portion of the Payment is subject to
the Excise Tax, you shall promptly return to the Company a sufficient amount of the Payment so that no portion of the
remaining Payment is subject to the Excise Tax.  For the avoidance of doubt, if the Reduced Amount was determined
pursuant  to  clause  (y)  in  the  paragraph  above,  you  shall  have  no  obligation  to  return  any  portion  of  the  Payment
pursuant to the preceding sentence.

In order to facilitate your work, and to ensure you are maximally efficient, the Company will provide you with
a  computer  on  which  to  work.  We  will  reimburse  your  reasonable  and  documented  travel  and  business  expenses,
including  but  not  limited  to  your  work-related  telephone,  and  other  similar  charges  or  fees.  Normal  work  hours  at
ShotSpotter are 8:00am to 5:00pm local time, Monday through Friday, although you may be asked to work other hours
at other times. As a general rule, the Company makes every effort to accommodate flexibility in work hours, provided
you and your direct manager reach agreement, at their sole discretion, on your schedule.  

This  Letter Agreement,  together  with  the  2017  Plan,  the  grant  documentation  evidencing  your  options  and
restricted stock units and the NDA Agreement, represents the entire agreement and understanding between you and the
Company concerning your employment relationship with the Company, and supersedes in its entirety any and all prior
agreements and understandings concerning your employment relationship with the Company, whether written or oral.

The terms of this Letter Agreement may only be amended, canceled or discharged in writing signed by you

and the Company. This Letter Agreement will be governed by the laws of the State of California.

In the event that any provision hereof becomes or is declared by a court of competent jurisdiction to be illegal,

unenforceable, or void, this Letter Agreement will continue in full force and effect without such provision.

This offer of employment is made contingent upon your accepting the terms of this Letter Agreement, receipt
of the accompanying non-disclosure agreement without modification (unless such modification is accepted, in writing,
by ShotSpotter in advance of the Expiration Date as hereinafter defined).  And as a condition of your employment, you
will  be  required  to  provide  the  Company  with  documents  establishing  your  identity  and  right  to  work  in  the  United
States. Those documents must be provided to the Company within three days after your employment start date.

Furthermore,  this  offer  of  employment  is  also  contingent  upon  your  responding  in  the  affirmative  by  the
below response date (the “Expiration Date”), after which the offer is no longer valid, and upon satisfactory completion
of the following items and/or documentation:

1. A complete Employment Application, using the company form;
2. A satisfactory reference check; and
3. A satisfactory background check, your approval for which we will require.

We anticipate your start date being on or before  March 4, 2019 . Should the above terms and conditions meet
with your approval, please sign and date this letter on the spaces provided below to acknowledge your acceptance of
the terms of this agreement by February 25, 2019  (the “Expiration Date”).

Your  employment  is  subject  to  the  policies  and  procedures  outlined  on  the  company’s  internal  intranet
website,  as  periodically  updated  and  amended.    You  may  request  a  copy  of  those  materials  at  any  time  prior  to
executing this agreement, and they are available for your reference subsequently on that site.

You acknowledge that you have had the opportunity to discuss this matter with and obtain advice from your
private  attorney,  have  had  sufficient  time  to,  and  have  carefully  read  and  fully  understand  all  the  provisions  of  this
Letter Agreement, and are knowingly and voluntarily entering into this Letter Agreement.

Sincerely,

/s/ Ralph Clark

Ralph Clark
President & CEO

I  agree  to  and  accept  employment  with  ShotSpotter,  Inc.  on  the  terms  and  conditions  set  forth  in  this

agreement.

Date:     February 22, 2019

/s/ Nasim Golzadeh
Nasim Golzadeh

 
 
 
 
 
 
 
 
 
 
Exhibit 23.1

CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

We consent to the incorporation by reference in the Registration Statements on Forms S‑8 (File Nos. 333‑226053 and
333‑218712) and Form S‑3 (File No. 333‑226052) of ShotSpotter, Inc. of our report dated March 4, 2019, relating to the
consolidated financial statements, which appears in this annual report on Form 10‑K for the year ended December 31, 2018.

/s/ BAKER TILLY VIRCHOW KRAUSE, LLP

Minneapolis, Minnesota
March 4, 2019

 
 
 
 
 
 
 
 
 
 
 
Exhibit 31.1

CERTIFICATION OF CHIEF EXECUTIVE OFFICER
PURSUANT TO SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Ralph A. Clark, certify that:

1.

2.

3.

4.

I have reviewed this Annual Report on Form 10-K of ShotSpotter, Inc.;

Based  on  my  knowledge,  this  report  does  not  contain  any  untrue  statement  of  a  material  fact  or  omit  to  state  a  material  fact
necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with
respect to the period covered by this report;

Based  on  my  knowledge,  the  financial  statements,  and  other  financial  information  included  in  this  report,  fairly  present  in  all
material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented
in this report;

The registrant's other certifying officers and I are responsible for establishing and maintaining disclosure controls and procedures
(as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) for the registrant and have:

(a)

(b)

(c)

Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under
our  supervision,  to  ensure  that  material  information  relating  to  the  registrant,  including  its  consolidated  subsidiaries,  is
made known to us by others within those entities, particularly during the period in which this report is being prepared;

Evaluated  the  effectiveness  of  the  registrant's  disclosure  controls  and  procedures  and  presented  in  this  report  our
conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this
report based on such evaluation; and

Disclosed  in  this  report  any  change  in  the  registrant's  internal  control  over  financial  reporting  that  occurred  during  the
registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has materially
affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; and

5.

The registrant's other certifying officers and I have disclosed, based on our most recent evaluation of internal control over financial
reporting,  to  the  registrant's  auditors  and  the  audit  committee  of  the  registrant's  board  of  directors  (or  persons  performing  the
equivalent functions):

(a)

(b)

All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting
which  are  reasonably  likely  to  adversely  affect  the  registrant's  ability  to  record,  process,  summarize  and  report  financial
information; and

Any  fraud,  whether  or  not  material,  that  involves  management  or  other  employees  who  have  a  significant  role  in  the
registrant's internal control over financial reporting.

Date: March 4, 2019

  /s/ Ralph A. Clark
  Ralph A. Clark
  Chief Executive Officer

 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit 31.2

CERTIFICATION OF CHIEF EXECUTIVE OFFICER
PURSUANT TO SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Alan Stewart, certify that:

1.

2.

3.

4.

I have reviewed this Annual Report on Form 10-K of ShotSpotter, Inc.;

Based  on  my  knowledge,  this  report  does  not  contain  any  untrue  statement  of  a  material  fact  or  omit  to  state  a  material  fact
necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with
respect to the period covered by this report;

Based  on  my  knowledge,  the  financial  statements,  and  other  financial  information  included  in  this  report,  fairly  present  in  all
material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented
in this report;

The registrant's other certifying officers and I are responsible for establishing and maintaining disclosure controls and procedures
(as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) for the registrant and have:

(a)

(b)

(c)

Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under
our  supervision,  to  ensure  that  material  information  relating  to  the  registrant,  including  its  consolidated  subsidiaries,  is
made known to us by others within those entities, particularly during the period in which this report is being prepared;

Evaluated  the  effectiveness  of  the  registrant's  disclosure  controls  and  procedures  and  presented  in  this  report  our
conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this
report based on such evaluation; and

Disclosed  in  this  report  any  change  in  the  registrant's  internal  control  over  financial  reporting  that  occurred  during  the
registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has materially
affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; and

5.

The registrant's other certifying officers and I have disclosed, based on our most recent evaluation of internal control over financial
reporting,  to  the  registrant's  auditors  and  the  audit  committee  of  the  registrant's  board  of  directors  (or  persons  performing  the
equivalent functions):

(a)

(b)

All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting
which  are  reasonably  likely  to  adversely  affect  the  registrant's  ability  to  record,  process,  summarize  and  report  financial
information; and

Any  fraud,  whether  or  not  material,  that  involves  management  or  other  employees  who  have  a  significant  role  in  the
registrant's internal control over financial reporting.

Date: March 4, 2019

  /s/ Alan Stewart
  Alan Stewart
  Chief Financial Officer

 
 
 
 
 
 
 
 
 
 
 
 
 
CERTIFICATIONS OF CHIEF EXECUTIVE OFFICER AND CHIEF FINANCIAL OFFICER
PURSUANT TO
18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

Exhibit 32.1

I, Ralph A. Clark, certify pursuant to Rule 13a-14(b) of the Securities Exchange Act of 1934, as amended, (the “Exchange Act”) and

Section 1350 of Chapter 63 of Title 18 of the United States Code (18 U.S.C. §1350), as adopted pursuant to Section 906 of the Sarbanes-
Oxley Act of 2002, that the Annual Report on Form 10-K of ShotSpotter, Inc. for the year ended December 31, 2018, fully complies with
the requirements of Section 13(a) or 15(d) of the Exchange Act and that information contained in such Annual Report on Form 10-K fairly
presents, in all material respects, the financial condition and results of operations of ShotSpotter, Inc.

Date: March 4, 2019

/s/ Ralph A. Clark

  Ralph A. Clark
  Chief Executive Officer

 
 
 
 
 
 
 
CERTIFICATIONS OF CHIEF EXECUTIVE OFFICER AND CHIEF FINANCIAL OFFICER
PURSUANT TO
18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

Exhibit 32.2

I, Alan Stewart, certify pursuant to Rule 13a-14(b) of the Securities Exchange Act of 1934, as amended, (the “Exchange Act”) and
Section 1350 of Chapter 63 of Title 18 of the United States Code (18 U.S.C. §1350), as adopted pursuant to Section 906 of the Sarbanes-
Oxley Act of 2002, that the Annual Report on Form 10-K of ShotSpotter, Inc. for the year ended December 31, 2018, fully complies with
the requirements of Section 13(a) or 15(d) of the Exchange Act and that information contained in such Annual Report on Form 10-K fairly
presents, in all material respects, the financial condition and results of operations of ShotSpotter, Inc.

Date: March 4, 2019

/s/ Alan Stewart

  Alan Stewart
  Chief Financial Officer