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Smith Micro Software

smsi · NASDAQ Technology
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Employees 201-500
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FY2000 Annual Report · Smith Micro Software
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OFFICERS & DIRECTORS

William W. Smith, Jr.

Chairman of the Board

President and CEO

Rhonda L. Smith

Vice Chairman, Secretary and Treasurer

Robert W. Scheussler

Senior Vice President and COO

Richard C. Bjorkman

Vice President and CFO

David P. Sperling

Vice President and CTO

Thomas G. Campbell

Director

David M. Stastny

Director

SHAREHOLDER INFORMATION

CORPORATE HEADQUARTERS

51 Columbia

Aliso Viejo, CA  92656

(949) 362-5800

www.smithmicro.com

STOCK EXCHANGE LISTING

Smith Micro’s common stock trades on The Nasdaq Stock Market®

under the symbol SMSI.

TRANSFER AGENT AND REGISTRAR

Mellon Investor Services LLC

Overpeck Centre

85 Challenger Road

Ridgefield Park, NJ 07660

(800) 522-6645

www.mellon-investor.com

LEGAL COUNSEL

Brobeck, Phleger and Harrison LLP

Irvine, California

AUDITORS

Deloitte & Touche, LLP

Costa Mesa, California

SEC FORM 10-K

A copy of the company’s Annual Report to the SEC on Form 10-K

is available without charge by contacting the company at:

51 Columbia

Aliso Viejo, CA  92656

(949) 362-5800

TRADEMARKS

The following Smith Micro Software, Inc. trademarks or registered

trademarks  may  appear  in  this  Shareholder  Letter:  conexs.com,

CheckIt,  CheckIt  Factory  Edition,  CheckIt  FastMove,  Checkit

NetOptimizer,  CheckIt  Portable  Edition,  CheckIt  Professional

Edition,  CheckIt  Suite,  CheckIt  Utilities,  HotFax,  HotFax

MessageCenter,  HotFax  Share,  HotPage,  Internet  CommSuite,

MacComCenter,  MacComCenter  with  voice,  MacComCenter  Plus,

QuickLink, QuickLink MessageCenter, QuickLink Mobile, QuickLink

Phonebook,  VideoLink,  VideoLink  Mail,  VideoLink  Pro,  FAXstf,

FAXstf Pro, FAXstf Network, WebCatalog, WebCatalog Builder.

Apple,  Mac  and  Macintosh  are  registered  trademarks  of  Apple

Computer, Inc. Microsoft and Windows are registered trademarks

of  Microsoft  Corp.  All  other  trademarks  and  product  names  are

the property of their respective companies. All rights reserved.

ADDITIONAL INFORMATION

Smith Micro maintains an active investor relations program. If you

have  any  questions,  or  would  like  additional  information

concerning the operations or financial statements, please contact:

Investor Relations

Smith Micro Software, Inc.

51 Columbia

Aliso Viejo, CA 92656

949-362-5800

investors@smithmicro.com

www.smithmicro.com/investors

fellow shareholders:

Despite 

the 

economic

integration of new infrastructure solutions, and customer

On  the  Retail product  front,  Smith  Micro  continues  to

We  currently  are  targeting  increases  in  revenues,

uncertainty,  which  marked

Web site hosting.

provide solutions for both PC and Mac platforms with

coupled with reduced losses.  If our markets continue

the  end  of  2000  and  the

HotFax® MessageCenter 4.0 and QuickLink® Mobile

to materialize as expected, our results from operations

beginning  of  2001,  we

The synergy we began to develop during the year was

2000 leading  the  way.  In  July  2000,  we  acquired  the

should  turn  profitable  sometime  during  the  second

believe 

Smith  Micro

not  limited  to  the  individual  contributions  of  each

TouchStone  Checkit® product  line.  We  market  these

half of the year.  As you can see, we have changed the

completed the year stronger

business  segment.    Product  development,  cross-

products under the Smith Micro CheckIt® brand.

presentation of materials that we have included with

and more prepared for the

marketing  and  cross-selling  have  resulted  in  a  new

our  Proxy  Statement  from  previous  years.  This  is  a

future  than  at  any  time  in

energy level at Smith Micro.  

The  Internet  Solutions  Division  (ISD),  has  introduced

step towards reducing our expenditures and watching

our  history.  Perhaps  two  words  best  describe  our

important  new  products  and  through  the  completion  of

our costs.

company  as  we  move  forward  —  “diversified”  and

Software Products

the professional services consulting practice acquisition at

“synergistic”. 

the end of the third quarter, we enhanced our professional

Finally,  on  behalf  of  our  board  of  directors  and  all

We  believe  our  Wireless  &  Broadband  Products focus

services  consulting  practice.  ISD’s  new  WebCatalog  4.0,

shareholders,  I  want  to  recognize  the  efforts  and

Because  of  several  strategic  decisions  taken  over  the

has opened up a very strong, yet still-unfolding market

now  supporting  the  Windows,  Mac  and  Unix  operating

dedication  of  our  employees  and  our  partners.

past two years, we are today far more diversified than

for Smith Micro that speaks to the way people want to

environments,  enables  both  new  and  experienced

Together we have made great progress and we believe

we were when Smith Micro concentrated almost entirely

live  and  work.  Our  state-of-the-art  wireless  telephony,

businesses  to  design,  implement  and  manage  scaleable

we are now on the brink of achieving new successes

on  modem-related  products.  And,  just  as  a  sound

video and audio internet communications, and core fax

and fully functional e-Commerce storefronts. 

in the year ahead. 

investment  portfolio  benefits  from  diversification,  in

and  data  telephony  solutions  enable  people  to  leave

2000  we  established  two  distinct  operating  business

their desks behind, replaced by digital wireless phones

Also during the year, ISD introduced Wireless WebDNA,

Please check out our Web site at www.smithmicro.com

segments — software products and Internet solutions —

and laptops that can be used anywhere in the world. We

a  new  technology  enabling  eCommerce  sites  to  be

and the special product offering to our shareholders at

that  provides  us  with  a  diversity  of  expanding

signed  contracts  with  or  shipped  products  to  some  of

accessed  via  wireless 

Internet-enabled  phones,

www.smithmicro.com/investors.

opportunities,  growing  revenue  streams  and  some

the  broadband  industry’s  leading  names  including

including wireless Palm™ PDAs and compatible devices

protection  in  weathering  the  unsettled  economic

Audiovox  Communications  Corp.,  LG  Electronics,

with limited recoding. 

environment.  To  round  out  the  financial  picture,  full-

Kyocera Wireless Corporation, and in the first quarter of

year  revenues  rose  28  percent,  gross  margin  dollars

2001, Verizon Wireless.

Outlook

increased 23 percent and the net loss was cut virtually

in half from 1999. 

Our emphasis on Macintosh Products reflect more than

If  the  themes  of  2000  centered  on  “diversity”  and

13  years  of  Smith  Micro’s  expertise  in  defining,

“synergy,”  the  focus  for  the  year  ahead  is  “execution”

The software products operating segment develops and

developing  and  delivering  highly  innovative  and

and the goal of that execution is to return to profitability.

markets our software products, except for eCommerce

successful  communications  technologies  for  the  Mac

Our  greatest  challenge  in  achieving  that  objective  has

software.  Within software products we concentrate on

market.  We  believe  that  our  relationship  with  Apple

come  in  the  form  of  revenue  growth.  We  believe  our

wireless  and  broadband  products,  Macintosh  products

continues to be strong. We also announced the release

Wireless and Broadband focus has the greatest potential

and  the  related  retail  products  for  each  of  these

of VideoLink® Pro, which we believe is the only H.323

for revenue growth. We already have a number of very

concentrations. The Internet solutions segment provides

industry compatible video conferencing product for the

important  and  visible  contracts,  and  we  expect  others

eCommerce  software  solutions,  eBusiness  strategy  and

Mac OS available today.

are on the verge of becoming reality.

William W. Smith, Jr.
Chairman, President and CEO
April 27, 2001

fellow shareholders:

Despite 

the 

economic

integration of new infrastructure solutions, and customer

On  the  Retail product  front,  Smith  Micro  continues  to

We  currently  are  targeting  increases  in  revenues,

uncertainty,  which  marked

Web site hosting.

provide solutions for both PC and Mac platforms with

coupled with reduced losses.  If our markets continue

the  end  of  2000  and  the

HotFax® MessageCenter 4.0 and QuickLink® Mobile

to materialize as expected, our results from operations

beginning  of  2001,  we

The synergy we began to develop during the year was

2000 leading  the  way.  In  July  2000,  we  acquired  the

should  turn  profitable  sometime  during  the  second

believe 

Smith  Micro

not  limited  to  the  individual  contributions  of  each

TouchStone  Checkit® product  line.  We  market  these

half of the year.  As you can see, we have changed the

completed the year stronger

business  segment.    Product  development,  cross-

products under the Smith Micro CheckIt® brand.

presentation of materials that we have included with

and more prepared for the

marketing  and  cross-selling  have  resulted  in  a  new

our  Proxy  Statement  from  previous  years.  This  is  a

future  than  at  any  time  in

energy level at Smith Micro.  

The  Internet  Solutions  Division  (ISD),  has  introduced

step towards reducing our expenditures and watching

our  history.  Perhaps  two  words  best  describe  our

important  new  products  and  through  the  completion  of

our costs.

company  as  we  move  forward  —  “diversified”  and

Software Products

the professional services consulting practice acquisition at

“synergistic”. 

the end of the third quarter, we enhanced our professional

Finally,  on  behalf  of  our  board  of  directors  and  all

We  believe  our  Wireless  &  Broadband  Products focus

services  consulting  practice.  ISD’s  new  WebCatalog  4.0,

shareholders,  I  want  to  recognize  the  efforts  and

Because  of  several  strategic  decisions  taken  over  the

has opened up a very strong, yet still-unfolding market

now  supporting  the  Windows,  Mac  and  Unix  operating

dedication  of  our  employees  and  our  partners.

past two years, we are today far more diversified than

for Smith Micro that speaks to the way people want to

environments,  enables  both  new  and  experienced

Together we have made great progress and we believe

we were when Smith Micro concentrated almost entirely

live  and  work.  Our  state-of-the-art  wireless  telephony,

businesses  to  design,  implement  and  manage  scaleable

we are now on the brink of achieving new successes

on  modem-related  products.  And,  just  as  a  sound

video and audio internet communications, and core fax

and fully functional e-Commerce storefronts. 

in the year ahead. 

investment  portfolio  benefits  from  diversification,  in

and  data  telephony  solutions  enable  people  to  leave

2000  we  established  two  distinct  operating  business

their desks behind, replaced by digital wireless phones

Also during the year, ISD introduced Wireless WebDNA,

Please check out our Web site at www.smithmicro.com

segments — software products and Internet solutions —

and laptops that can be used anywhere in the world. We

a  new  technology  enabling  eCommerce  sites  to  be

and the special product offering to our shareholders at

that  provides  us  with  a  diversity  of  expanding

signed  contracts  with  or  shipped  products  to  some  of

accessed  via  wireless 

Internet-enabled  phones,

www.smithmicro.com/investors.

opportunities,  growing  revenue  streams  and  some

the  broadband  industry’s  leading  names  including

including wireless Palm™ PDAs and compatible devices

protection  in  weathering  the  unsettled  economic

Audiovox  Communications  Corp.,  LG  Electronics,

with limited recoding. 

environment.  To  round  out  the  financial  picture,  full-

Kyocera Wireless Corporation, and in the first quarter of

year  revenues  rose  28  percent,  gross  margin  dollars

2001, Verizon Wireless.

Outlook

increased 23 percent and the net loss was cut virtually

in half from 1999. 

Our emphasis on Macintosh Products reflect more than

If  the  themes  of  2000  centered  on  “diversity”  and

13  years  of  Smith  Micro’s  expertise  in  defining,

“synergy,”  the  focus  for  the  year  ahead  is  “execution”

The software products operating segment develops and

developing  and  delivering  highly  innovative  and

and the goal of that execution is to return to profitability.

markets our software products, except for eCommerce

successful  communications  technologies  for  the  Mac

Our  greatest  challenge  in  achieving  that  objective  has

software.  Within software products we concentrate on

market.  We  believe  that  our  relationship  with  Apple

come  in  the  form  of  revenue  growth.  We  believe  our

wireless  and  broadband  products,  Macintosh  products

continues to be strong. We also announced the release

Wireless and Broadband focus has the greatest potential

and  the  related  retail  products  for  each  of  these

of VideoLink® Pro, which we believe is the only H.323

for revenue growth. We already have a number of very

concentrations. The Internet solutions segment provides

industry compatible video conferencing product for the

important  and  visible  contracts,  and  we  expect  others

eCommerce  software  solutions,  eBusiness  strategy  and

Mac OS available today.

are on the verge of becoming reality.

William W. Smith, Jr.
Chairman, President and CEO
April 27, 2001

UNITED STATES  
SECURITIES AND EXCHANGE COMMISSION  
WASHINGTON, D.C. 20549  

FORM 10-K  

[ X ] ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE  
ACT OF 1934  

For the fiscal year ended December 31, 2000  

[ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES  
EXCHANGE ACT OF 1934  

For the transition period from __________ to __________  

COMMISSION FILE NUMBER 0-26536  

SMITH MICRO SOFTWARE, INC.  

(EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER)  

              DELAWARE                                 33-0029027 
  (State or other jurisdiction of       (I.R.S. Employer Identification Number) 
   incorporation or organization) 

51 COLUMBIA, SUITE 200, ALISO VIEJO, CA                   92656 
(Address of principal executive offices)                (Zip Code) 

Registrant's telephone number, including area code: (949) 362-5800  

COMMON STOCK, $.001 PAR VALUE NASDAQ NATIONAL MARKET  
(Title of each class) (Name of each exchange on which registered)  

SECURITIES REGISTERED PURSUANT TO SECTION 12(b) OF THE ACT: NONE  

SECURITIES REGISTERED PURSUANT TO SECTION 12(g) OF THE ACT: COMMON STOCK,  
$.001 PAR VALUE  

Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange 
Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been 
subject to such filing requirements for the past 90 days. YES (X) NO ( )  

Indicate by check mark if disclosure of delinquent filers pursuant to  

Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of Registrant's knowledge, in definitive proxy or 
information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K [ ].  

The Registrant does not have different classes of Common Stock. As of March 19, 2001, the aggregate market value of the Common Stock of 
the Registrant held by non-affiliates was $13,308,789, based upon the closing sale price of such stock on that date. For purposes of such 
calculation, only executive officers, board members, and beneficial owners of more than 10% of the Company's outstanding Common Stock 
are deemed to be affiliates.  

 
 
 
 
As of March 19, 2001, there were 16,232,416 shares of Common Stock outstanding.  

DOCUMENTS INCORPORATED BY REFERENCE  

Portions of the Registrant's Proxy Statement for the Annual Meeting of Stockholders currently expected to be held on May 15, 2001, as filed 
with the Securities Exchange Act of 1934, as amended, are incorporated by reference in  

Part III of this Report.  

SMITH MICRO SOFTWARE, INC.  

2000 FORM 10-K ANNUAL REPORT  

TABLE OF CONTENTS  

                                                                                               PAGE 
                                                                                               ---- 
                                           PART I 

Item 1.     BUSINESS......................................................................      3 
Item 2.     PROPERTIES....................................................................     13 
Item 3.     LEGAL PROCEEDINGS.............................................................     13 
Item 4.     SUBMISSION OF MATTERS TO A VOTE OF SECURITYHOLDERS............................     13 

                                           PART II 

Item 5.     MARKET FOR THE REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS.....     14 
Item 6.     SELECTED FINANCIAL DATA.......................................................     16 
Item 7.     MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF 
            OPERATIONS....................................................................     17 
Item 7A.    QUALITATIVE AND QUANTITATIVE DISCLOSURES ABOUT MARKET RISK....................     29 
Item 8.     FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA...................................     30 
Item 9.     CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON 
            ACCOUNTING AND FINANCIAL DISCLOSURE...........................................     31 

                                          PART III 

Item 10.    DIRECTORS AND EXECUTIVE OFFICERS..............................................     32 
Item 11.    EXECUTIVE COMPENSATION........................................................     32 
Item 12.    SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT ...............     32 
Item 13.    CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS................................     32 

                                           PART IV 

Item 14.    EXHIBITS, FINANCIAL STATEMENT SCHEDULES AND REPORTS ON 
            FORM 8-K......................................................................     33 

THE PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995 PROVIDES A "SAFE HARBOR" FOR FORWARD-LOOKING 
STATEMENTS. THE STATEMENTS CONTAINED IN THIS ANNUAL REPORT ON FORM 10-K THAT ARE NOT STATEMENTS OF 
HISTORICAL FACT MAY BE FORWARD LOOKING STATEMENTS. WORDS SUCH AS "ANTICIPATES," "BELIEVES," 
"EXPECTS," "INTENDS," "PLANS" OR SIMILAR EXPRESSIONS ARE INTENDED TO IDENTIFY SUCH FORWARD-LOOKING 
STATEMENTS. SUCH STATEMENTS ARE NOT GUARANTEES OF FUTURE PERFORMANCE AND ARE SUBJECT TO A NUMBER 
OF RISKS AND UNCERTAINTIES THAT COULD CAUSE THE ACTUAL RESULTS OF THE COMPANY TO MATERIALLY DIFFER 
FROM THOSE ANTICIPATED. READERS ARE CAUTIONED NOT TO PLACE UNDUE RELIANCE ON THESE FORWARD-
LOOKING STATEMENTS THAT SPEAK ONLY AS THE DATE HEREOF. THE COMPANY DISCLAIMS ANY OBLIGATION TO 
PUBLICLY RELEASE THE RESULTS OF ANY REVISIONS TO THESE FORWARD LOOKING STATEMENTS THAT MAY BE 
MADE TO REFLECT EVENTS OR CIRCUMSTANCES OCCURRING SUBSEQUENT TO THE FILING OF THIS FORM 10-K WITH 
THE SECURITIES AND EXCHANGE COMMISSION OR OTHERWISE TO REVISE OR UPDATE ANY ORAL OR WRITTEN 
FORWARD LOOKING STATEMENT THAT MAY BE MADE FROM TIME TO TIME BY OR ON BEHALF OF THE COMPANY. 
READERS ARE ALSO URGED TO CAREFULLY REVIEW AND CONSIDER THE VARIOUS DISCLOSURES MADE BY THE 
COMPANY THAT DESCRIBE CERTAIN FACTORS WHICH AFFECT THE COMPANY'S BUSINESS, INCLUDING THE "RISK 
FACTORS" COMMENCING ON PAGE 22 OF THIS ANNUAL REPORT, IN "MANAGEMENT'S DISCUSSION AND ANALYSIS OF 
FINANCIAL CONDITION AND RESULTS OF OPERATIONS" AND SIMILAR DISCUSSIONS IN OUR OTHER SECURITIES AND 
EXCHANGE COMMISSION FILINGS. YOU SHOULD CAREFULLY CONSIDER THOSE FACTORS, IN ADDITION TO THE OTHER 
INFORMATION IN THIS ANNUAL REPORT, BEFORE DECIDING TO INVEST IN OUR COMPANY OR TO MAINTAIN OR 
INCREASE YOUR INVESTMENT.  

2  

 
 
 
 
 
 
 
 
ITEM 1. BUSINESS  

GENERAL  

PART I  

We develop and sell diagnostic utilities, communications and eCommerce software for personal and business use. We also offer and 
professional services consulting which include methodologies to help clients focus, define and prioritize Internet investments; develop 
eCommerce sites and custom eBusiness applications; implement tools to increase revenue per online transaction and transactions per customer; 
warehouse, mine and integrate data for enhanced accessibility and effective decision support; and select the right technology infrastructure to 
support eBusiness. Our objective is to enhance human interaction by giving users the ability to communicate through multimedia technologies 
over analog and digital platforms. Our products enable personal communication through telephony, fax, multimedia email, data, paging, 
wireless communications, desktop and Internet utilities, video security and video conferencing. Our eCommerce, eBusiness and network faxing 
software and professional services enable small, medium and large businesses to create and launch online Internet storefronts and enhance their 
corporate infrastructure which we believe allows these businesses to operate with greater efficiency.  

We were first incorporated in California in 1983 and later reincorporated in Delaware in 1995. In 1985, we shipped our first data 
communication software product. At that time, we generated revenues primarily form the market acceptance of our OEM fax and data 
communication software products. We began providing video communication products in 1996 to both OEM and retail customers. In January 
1998, we purchased certain fax software assets of Mitek Systems, Inc. to provide LAN, Internet and Internet fax transmission solutions 
designed for the corporate market. In September 1998, we shipped our first Internet communications software product. This multi-purpose 
product provides for integrated telephony, multimedia e-mail, video surety, fax, video conferencing and text based chat functionality over the 
Internet and other IP protocol services such as LANs and WANs. Designed to take advantage of high bandwidth technology, this product 
functions over a variety of IP connectivity hardware including xDSL modems, cable modems, network interface devices and analog modems.  

In April 1999, we expanded our Macintosh division with the acquisition of STF Technologies, Inc. This acquisition enhanced our ability to 
develop and sell communications (primarily fax) software to the Macintosh market. Our Macintosh division is currently working to provide 
Internet telephony products for this market. In September 1999, we acquired Pacific Coast Software so that we could offer eCommerce 
business solutions. In July 2000, we acquired the TouchStone CheckIt product line (See Note 9 to the consolidated financial statements). We 
market these products under the Smith Micro CheckIt(R) brand including: CheckIt(R) NetOptimizer, CheckIt(R) Utilities; CheckIt(R) 
FastMove(R); and CheckIt(R) Suite. CheckIt(R) NetOptimizer analyzes and optimizes wireless, broadband and dialup Internet connections for 
maximum performance. CheckIt(R) Utilities enables users to uncover potential problems, check PC performance and assess system reliability. 
CheckIt(R) FastMove is a file synchronization and transfer program for users who work on multiple PCs and also includes file management 
utilities. In addition, these products will be included as components in the CheckIt(R) Suite product. These products will also be available in 
special versions for OEM customers along with CheckIt(R) Factory Edition, targeted at PC manufacturers for factory testing and burn-in. 
Finally, in September 2000 we acquired the consulting practice unit of QuickStart Technologies, Inc., a provider of integrated Internet business 
services to middle market companies (See Note 9 to the consolidated financial statements).  

Our products for the consumer and business markets are available through Internet sales, retail stores, direct sales, e-tailers and value-added 
resellers (VARs). Retail outlets that sell our products include CompUSA, J&R Computer World, Office Depot, Micro Center, Staples, Circuit 
City, PC Connections, Multiplezones, Amazon, and Fry's Electronics. Our products can be purchased at many online locations, including 
Buy.com, Beyond.com, Egghead.com. In the original equipment manufacturers (or OEM) market we are a supplier of communication and 
diagnostic utility software, having shipped over 40 million copies of products. Our OEM customers include manufacturers of wireless devices 
and services, personal computers, digital cameras, video capture cards, cable modems and data modems. We currently maintain OEM 
relationships with several companies including Verizon,  

3  

Apple, Hewlett Packard, Gateway, Brother International, Philips Consumer Electronics, Viking Components, Zoom, D-Link, Audiovox, LGIC, 
Kyrocea, USR and 3Com.  

We have recently broadened our consulting capabilities with the acquisition of the professional services business from QuickStart 
Technologies, Inc. at the end of the third quarter of 2000. The majority of our solutions are Internet-related, focusing on eCommerce and 
eBusiness, with consulting services that range from supporting our WebCatalog product to complete website design and installation and 
infrastructure consulting services. We also offer website hosting and co-location services as well as application service provider services for 
WebCatalog. Our eCommerce customers include Fabian Investment Resources, Boomtown Casino, Biomatrix, Readycrest, 
Greenmarketplace.com among others. Our infrastructure customers include Trust Company of the West, Beckman-Coulter among others.  

INDUSTRY BACKGROUNDS  

Internet Industry - Businesses and consumers are using the Internet to communicate, transact business, share information, and access vast 
information resources. The increasing demand for Internet access is driving the adoption of new technology that enhances the Internet 
experience. These advances are found in multimedia personal computers and Internet access devices such as wireless devices, analog modems, 
cable modems, xDSL modems, network interface cards and software solutions.  

Manufacturers of connectivity devices such as analog modems, cable modems, xDSL modems, wireless devices and network interface cards 
enable personal computer communication using direct connections, or connections over the Internet, intranets, Local Area Networks and Wide 
Area Networks. By adopting new technology, these manufacturers have been able to deliver products with higher transmission speeds and 
increased functionality. The rapid pace of these changes, the need to support a variety of operating systems, including Windows 95, Windows 
98, Windows NT, Windows 2000, Windows ME, Windows CE, Unix, Linux and Macintosh, and the desire to differentiate products, present a 
significant communication software challenge. Manufacturers generally focus on hardware and do not find it cost effective to internally 
develop software to meet the evolving needs of communication software for multiple platforms. Instead, these manufacturers typically bundle 
software from outside providers with their hardware.  

As technology develops and communication hardware device manufacturers expand the functionality of communication devices, 
communication software must be continually upgraded and improved in order for such devices to continue to offer integrated, easy-to-use 
solutions to enable this functionality to the end user. Emerging telephony applications can provide full duplex speakerphones, complex 
voicemail functions, wireless Internet access and an enhanced level of information management capabilities to the home and to offices of any 
size. In addition, video conferencing, which traditionally has been available only to high-end corporate boardrooms at a cost of thousands of 
dollars, has become increasingly affordable even to home and small business users. Most recently, communication hardware device 
manufacturers have introduced devices such as cable and xDSL modems that enable high speed Internet access. These devices improve the 
functionality and efficiency of voice, fax, data and video transmissions over the Internet or intranets. The functionality of communication 
software must continue to evolve to keep pace with consumer expectations, future hardware functions and the rapidly changing competitive 
environment.  

Diagnostic Software Industry - Diagnostic software products assist home or corporate users as well as technical services departments of the 
hardware manufacturers and hardware service companies identify and repair computer system related errors and other problems. As the 
hardware manufacturers adopt new technology, the diagnostic tools must be continuously improved in order to solve new problems. The 
challenge is to provide tools that support both the novice and technically savvy technical support personnel.  

Computer Consulting Industry - Corporations continue to upgrade their internal business operations that are dependent upon computer systems, 
such as database management, accounting systems, computer relations management, sales management, as well as other infrastructure 
requirements. A corporation's information technology department generally will evaluate whether to design, build or support these systems 
internally or to contract some or all of this work to specialists with technical expertise. Many corporations choose to use outside  

4  

consulting contractors for this work in order to focus their resources on their core competencies and avoid the time and expense required to 
train their own employees.  

SMITH MICRO STRATEGY AND PRODUCTS  

In the past, we operated as one business segment in the development and sales of software products. In 2000, we restructured our internal 
operations and management into two business segments: software products and Internet solutions. The software products operating segment 
develops and markets our software products, except for eCommerce software. Within software products we further concentrate on wireless and 
broadband products, Macintosh products and the related retail products for each of these concentrations. The Internet solutions segment 
provides eCommerce software solutions, eBusiness strategy and integration of new infrastructure solutions into existing systems. The Internet 
solutions segment also provides customer hosting. See Note 6 of Notes to Consolidated Financial Statements for financial information related 
to our operating segments.  

In addition to our internal restructuring in 2000, we added key technologies by acquiring TouchStone Software CheckIt software products and 
QuickStart's consulting business. These acquisitions have enabled us to broaden our market opportunities as well as our retail product offerings, 
and develop a consulting service organization within our company.  

SOFTWARE PRODUCTS  

The following is a list of the software products we offer, as well as a brief description of their principal features and functions:  

WIRELESS & BROADBAND OEM SOFTWARE PRODUCTS  

                                       WIRELESS FAX/DATA PRODUCTS 

QuickLink(R) Mobile 2000   Turns data capable wireless phones into wireless 
                           modems 

QuickLink(R) Mobile        Enables users to be able to easily edit wireless 
Phonebook                  phonebooks on a PC computer and copy email or PIM 
                           databases to the phone 

QuickLink(R) Fax 2000      Turns data capable wireless phones into wireless fax 
                           modems 

                                      DESKTOP FAX/DATA VOICE PRODUCTS 

QuickLink(R)               Enables users to exchange faxes and data files with 
                           remote modems, fax/modems and fax machines quickly 
                           and easily 

QuickLink(R)               MessageCenter An integrated voice, fax and data 
                           communication software program that lets users 
                           receive voice mail and exchange faxes and data files 
                           with remote modems, fax/modems, and fax machines 
                           quickly and easily 

                                              UTILITY PRODUCTS 

CheckIt(R) FE (Factory     A diagnostic  utility that is designed to meet the 
Edition)                   demanding needs of PC manufacturers and hardware 
                           OEM's 

5  

 
 
 
 
 
 
 
 
 
 
 
WIRELESS & BROADBAND OEM SOFTWARE PRODUCTS (CONTINUED)  

                                          VIDEO AND AUDIO PRODUCTS 

VideoLink(R)               Enables video and audio communications over the 
                           Internet, intranet or ordinary telephone lines using 
                           a standard analog modem connection 

VideoLink(R) Mail          Allows users to attach audio/video messages to 
                           emails as self-extracting files that can be opened by 
                           recipients without special software 

AudioLink(R) (conexs)      Enables users to make audio calls anywhere in the 
                           world with the convenience and cost-efficiency of the 
                           Internet 

MACINTOSH OEM SOFTWARE PRODUCTS  

FAXstf(TM)                 Enables users to exchange faxes and data files with 
                           remote modems, fax/modems, and fax machines quickly 
                           and easily 

VideoLink(R) Pro           Enables users to converse with video and voice over a 
                           standard telephone line, Internet Wide Area Networks 
                           (WANs) and Local Area Networks (LANs) 

RETAIL SOFTWARE PRODUCTS  

                                          WIRELESS DATA PRODUCTS 

QuickLink(R) Mobile 2000   Turns data capable wireless phones into wireless 
                           modems 

                                             UTILITY PRODUCTS 

CheckIt(R) Utilities       Provides end-users the hardware information they 
                           need to evaluate, fine-tune and manage their systems 

CheckIt(R) 
NetOptimizer(TM)           An Internet performance utility that 
                           actually speeds up Internet usage by actually 
                           adjusting computer modem, port and software settings 
                           to accept data faster from the Internet 

CheckIt(R) FastMove(TM)    A program that lets users copy files, 
                           folders or directories with the single simple click 
                           of a button 

CheckIt(R) Pro             A full-featured diagnostic tool that is designed 
                           to meet the demanding needs of today's PC Technicians 
                           and Support Personnel 

6  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
RETAIL SOFTWARE PRODUCTS (CONTINUED)  

                               DESKTOP & NETWORK FAX/DATA VOICE PRODUCTS 

HotFax(R) MessageCenter    An integrated voice, fax and data 
                           communication software program that lets users 
                           receive voice mail and exchange faxes and data files 
                           with remote modems, fax/modems, and fax machines 
                           quickly and easily 

HotFax(R) MessageCenter    An integrated voice, fax and data communication 
Pro -- for the Mac         software program that lets users receive voice mail 
                           and exchange faxes and data files with remote modems, 
                           fax/modems, and fax machines quickly and easily 

HotFax(R)                  Enables users to exchange faxes and data files with 
                           remote modems, fax/modems, and fax machines quickly 
                           and easily 

HotFax(R) Share            A client/server net faxing solution that 
                           eliminates the need for phone lines at every desktop, 
                           which reduces cost and network management 

                                         VIDEO AND AUDIO PRODUCTS 

VideoLink(R) Mail          Allows users to attach audio/video messages to 
                           emails as self-extracting files that can be opened by 
                           recipients without special software 

Internet CommSuite(TM)     An all-in-one Internet communications product 
                           enabling users to add voice and video to e-mail and 
                           on-line chat 

Wireless and Broadband Products. We manufacture, market and sell value-added wireless telephony, video and audio Internet communications, 
diagnostic utilities, and core fax and data telephone software products. We offer software products for Windows 98, Windows 95, Windows 
NT, Windows 2000, Windows ME, Unix and Linux operating systems. With our strong engineering focus and our relationships with wireless 
device, cable modem, xDSL modem, camera, personal computer, chip manufacturers and analog modem manufacturers, we strive to develop 
communication and diagnostic utility software in anticipation of changes in product design and to customize our OEM software to meet 
specific customer requirements. To address the complexity of personal computer communication and diagnostic utilities, we have consistently 
developed products that we believe are intuitive and easy-to-use. Our strategy is to build upon the easy-to-use reputation of our OEM software 
products to encourage new users to migrate to our retail products, as they require higher levels of functionality.  

Our products are targeted to both original equipment manufacturers and retail customers. Our OEM customers include cell phone 
manufacturers, digital video camera manufactures, personal computer manufacturers, wireless service providers, analog, cable and DSL 
modem manufacturers. In addition, our custom engineering services bring more than 20 years of hardware and software experience to OEMs 
seeking to better market their products by adding additional product features, removing unwanted features, customizing existing features and 
translating an application into additional languages.  

Macintosh Products. With the acquisition of STF Technologies in 1999, we became a major provider of communications software fax products 
for home and business users of Apple's Macintosh. In 2000, we added the only industry standard video conferencing technology.  

Retail Products. Part of our focus within our software products segment is selling our products, including our Macintosh and wireless and 
broadband products, to the retail market. We sell our retail products to the larger North American distributors and retailers, as well as the 
regional and smaller national distributors, catalogs and  

7  

 
 
 
 
 
 
 
 
 
 
Internet resellers. We also sell our products internationally with customers ranging from distributors, value-added resellers and large resellers. 
We also sell our retail products to value-added resellers through our VAR Plus program. The VAR Plus program includes appropriate discounts 
on our retail products, preferential technical support and marketing support.  

INTERNET SOLUTIONS  

The acquisition of Pacific Coast Software in 1999 marked our entry into the professional services consulting eCommerce market. The third 
quarter 2000 acquisition of the professional services business from QuickStart Technologies, Inc. expanded the consulting business that the 
division can offer to a complete end-to-end corporate infrastructure consulting service. In addition, the division develops and sells retail 
products and technologies for the Internet commerce space.  

The professional services are broken out into the following areas:  

Business Intelligence helps clients to warehouse, extract, and integrate data for enhanced accessibility and effective decision support  

eBusiness Strategy--provides complete strategy consulting, as well as research and development for companies in all stages of eBusiness 
evolution from initial strategy and planning, through design and development, to final hosting and maintenance  

eCommerce Solutions utilizes the latest tools and technologies to develop eBusiness sites  

Infrastructure provides plan, design, integration and implementation of new enterprise packages into our client's existing infrastructure.  

Customer Relationship Management implements innovative ways to increase revenue per transaction and transactions per customer by 
reducing sales cycles and selling costs, shortening problem resolution, lowering service and support costs, increasing customer satisfaction, 
increasing campaign effectiveness, accurate forecasting and selling in context staffing.  

The following is a list of the products we offer in our Internet Solutions segment:  

                                             WIRELESS PRODUCTS 

Wireless WebDNA(TM)        An additional function that can be added to a Web 
                           site built using WebCatalog that enables WAP 
                           capability. 

                                          WEB SITE BUILDING TOOLS 

WebCatalog(TM)             Provides the tools necessary to develop a Web site or 
                           an eCommerce Web store supporting Windows, Mac, Unix 
                           and Linux. 

WebDNA(TM)                 Enables web sites to be created with standard HTML 
                           text files. 

WebCatalog(TM) Builder -   Provides an easy-to-use process to design and Launch 
for Windows                a Web store on the Mac operating system. 

WebCatalog(TM) Builder -   Provides an easy-to-use process to design and Launch 
for the Mac                a Web store on the Mac operating system. 

8  

 
 
 
 
 
 
 
 
ACQUISITIONS  

In September 2000, the Company acquired the eBusiness consulting practice of QuickStart Technologies, Inc. As a result of this acquisition, 
we now have a comprehensive suite of services to assist middle market clients in planning, implementing and supporting eBusiness initiatives. 
These services include methodologies to help clients focus, define and prioritize Internet investments; develop eCommerce sites and custom 
eBusiness applications; implement tools to increase revenue per online transaction and transactions per customer; warehouse, mine and 
integrate data for enhanced accessibility and effective decision support; and select the right technology infrastructure to support eBusiness.  

In July 2000, we acquired the CheckIt(R) line of software products from Touchstone Software Corporation and eSupport.Com, Inc., a wholly 
owned subsidiary of TouchStone Software Corporation. We market these products under the Smith Micro CheckIt brand including: CheckIt(R) 
NetOptimizer(TM), CheckIt(R) Utilities; CheckIt(R) FastMove(TM); and CheckIt(R) Suite. CheckIt(R) NetOptimizer(TM) analyzes and 
optimizes wireless, broadband and dialup Internet connections for maximum performance. CheckIt(R) Utilities enables users to uncover 
potential problems, check PC performance and assess system reliability. CheckIt(R) FastMove(TM) is a file synchronization and transfer 
program for users who work on multiple PC's and also includes file management utilities. These products will also be included as components 
in the CheckIt(R) Suite product. These products will also be available in special versions for OEM customers along with CheckIt(R) Factory 
Edition, targeted at PC manufacturers for factory testing and burn-in.  

In September 1999, Smith Micro acquired all of the outstanding capital stock of Pacific Coast Software. Headquartered in San Diego, 
California, PCS is now a wholly owned subsidiary of Smith Micro. PCS is a developer and publisher of eCommerce software products and 
provides development and web hosting services to its customers.  

In April 1999, Smith Micro acquired all of the outstanding capital stock of STF Technologies, Inc. STF is a developer and publisher of fax and 
communications software products for the Apple Macintosh computer. Headquartered in Concordia, Missouri, STF is now a wholly owned 
subsidiary of Smith Micro.  

SALES AND MARKETING  

Our products are available worldwide to customers through channels that include distributors, retail, mail order, corporate resellers, Internet-
based resellers or "e-tailers," value added resellers, original equipment manufacturers and educational institutions. We also sell some of our 
products and product upgrades over the Internet through our own webstore.  

We maintain distribution relationships with major independent distributors. These distributors stock our products for redistribution to 
independent dealers, consultants and other resellers. We also maintain relationships with major retailers, while marketing to these retailers 
through independent distributors. Our sales force works closely with our major distributor and reseller accounts to manage the flow of orders, 
inventory levels and sell-through to customers. We also work closely with them to manage promotions and other selling activities.  

Our agreements with distributors are generally nonexclusive and may be terminated by either party without cause. These distributors are not 
within our control and are not obligated to purchase products from us. These distributors also represent other vendors' product lines. For 
information with respect to distributors that represent more than 10% of our revenues, see Note 6 of Notes to Consolidated Financial 
Statements of this Form 10-K.  

Our marketing activities include advertising in trade, technical and business publications, on-line advertising, public relations, cooperative 
marketing with distributors, resellers and dealers, direct mailings to existing and prospective end-users and participation in trade and computer 
shows.  

9  

We are exposed to the risk of product returns and markdown allowances with respect to our distributors and retailers. We are generally not 
contractually obligated to accept returns, except for defective and damaged products. However, we may permit customers to return or exchange 
product and may provide price protection on products unsold by a customer. In addition, we may provide markdown allowances, which consist 
of credits given to customers to induce them to lower the retail sales price of certain products in an effort to increase sales to consumers and to 
help manage our customers' inventory levels in the distribution channel. Although we maintain a reserve for returns and markdown allowances, 
and we manage our returns and markdown allowances through our authorization procedure, we could choose to accept substantial product 
returns and provide markdown allowances to maintain our relationships with retailers and our access to distribution channels. We consider 
return requests on a case-by-case basis, taking into consideration factors such as the products involved, the customer's historical sales volume 
and the customer's credit status. As a percentage of our net revenues, retail sales represented 25.9% in our revenues in 2000, 31.9% of our 
revenues in 1999 and 24.8% of 1998 revenues For further discussion, see Summary of Significant Accounting Policies and Notes to 
Consolidated Financial Statements in this Form 10-K.  

Our OEM market continues to evolve as we continue to offer new communications products and OEMs adopt new technologies and software 
bundling techniques. Our OEM customers include cell phone manufacturers, personal computer and camera manufacturers. These 
manufacturers bundle or pre-load our software products with their own hardware products. We have translated our products into as many as 18 
languages to allow our OEM customers the flexibility of offering multi-language products that meet the needs of their worldwide markets.  

The cycle from the placement of an OEM order to shipping is very short. OEM customers generally operate under a just-in-time system and we 
generally ship our products as we receive orders. Additionally, an increasing percentage of our OEM revenue is derived from royalties accrued 
by customers that are authorized to replicate our software products on a CD or to preload our software on a personal computer. As a result of 
these factors, we have relatively little backlog for our wireless and broadband products at any given time and we do not consider backlog to be 
a significant indicator of future performance. Moreover, we generally do not produce software in advance of anticipated orders and therefore 
have insignificant amounts of inventory. As a result of the foregoing, our revenues in any quarter are substantially dependent on orders booked 
in that quarter.  

The three largest OEM customers, and their respective affiliates, in each year, have accounted for 20.6% of our net revenues in 2000, 26.8% of 
our net revenues in 1999 and 33.0% in 1998. Our major customers could reduce their orders of our products in favor of a competitor's product 
or for any other reason. The loss of any of our major OEM customers, decisions by a significant OEM customer to substantially decrease 
purchases or our inability to collect receivables from these customers could have an adverse effect on our business. We allow our OEM 
customers to return unused software. To date, however, such returns have been insignificant.  

Our consulting service assists customers in deploying and using computer operating systems, applications, and communications products. This 
group works out of our Internet solutions group and helps create enterprise-wide computing solutions for large corporate accounts. We work 
with Microsoft Consulting Services as a Certified Solutions Provider. Through this relationship we are able to provide to our customers a wide 
range of Microsoft product-related services and technology solutions implemented with our consultants' high levels of technical skill and 
knowledge.  

CUSTOMER SERVICE AND TECHNICAL SUPPORT  

We provide technical support and customer service through our web site, email, telephone and fax. OEM customers generally provide their 
own primary customer support functions and rely on us for back-up support for their own technical support personnel. We provide technical 
support to end users of OEM customers through the technical support section of our web site.  

PRODUCT DEVELOPMENT  

The software industry, particularly the Internet and wireless/broadband markets, are characterized by rapid and frequent changes in technology 
and user needs. We work closely with industry groups and customers, both current and  

10  

potential, to help us anticipate changes in technology and determine future customer needs. Software functionality depends upon the 
capabilities of the hardware. Accordingly, we maintain engineering relationships with various hardware and silicon chip manufacturers and we 
develop our software in tandem with their development. Our engineering relationships with manufacturers, as well as with our major 
customers, are central to our product development efforts. In addition, we participate in software product developer programs sponsored by key 
industry companies such as Microsoft, Intel and Apple.  

MANUFACTURING  

Our software is sold in three forms. Our software is sold in a package that includes diskettes or a CD-ROM, a manual and certain other 
documentation or marketing material. We also permit certain of our OEM customers to duplicate their own diskettes or CD-ROMs and pay us a 
royalty based on usage. This method of sale does not require us to provide a disk or manual. Finally, we grant licenses to certain OEM 
customers that enable those customers to pre-load a copy of our software onto a personal computer's hard drive. With the corporate sales 
program, we offer site licenses under which a corporate user is allowed to distribute copies of the software to users within the corporate sites.  

Our product development groups produce a master set of CD-ROMs or diskettes and documentation for each product that is then duplicated 
and packaged into products by the manufacturing organization. Purchasing of all raw materials is done by Smith Micro Software personnel in 
our Aliso Viejo, California facility. The manufacturing steps that are subcontracted to outside organizations include the replication of CD-
ROMs, printing of documentation materials and assembly of the final packages. We perform diskette duplication and assembly of the final 
package in our Aliso Viejo, California manufacturing facility.  

COMPETITION  

The markets in which we operate are highly competitive and subject to rapid changes in technology. The strategic directions of major personal 
computer hardware manufacturers and operating system developers are also subject to change. We compete with other software vendors for 
access to distribution channels, retail shelf space and the attention of customers. We also compete with other software companies in our efforts 
to acquire software technology developed by third parties and in attracting qualified personnel.  

We believe that the principal competitive factors affecting the communication and diagnostic utility software market include product features 
and ease of use, willingness of the vendor to customize the product to fit customer-specific needs, product reputation, product quality, product 
performance, price, customer service and support and the effectiveness of sales and marketing efforts. Although we believe that our products 
currently compete favorably with respect to these factors, there can be no assurance that we can maintain our competitive position against 
current and potential competitors, especially those with significantly greater financial, marketing, service, support, technical and other 
resources.  

Because there are relatively low barriers to entry in the communication and diagnostic utility software market and because rapidly changing 
technology is constantly creating new opportunities in this market, we expect new competitors to enter the market. We also believe that 
competition from established and emerging software companies will continue to intensify as fax and data applications merge with video and 
audio applications and the emerging cellular, wireless and Internet telephony markets develop. The markets in which we compete have been 
characterized by the consolidation of established communication software suppliers and we believe that this trend may continue, which may 
lead to the creation of additional large and better-financed competitors. Increased competition could result in price reductions, reduced gross 
margins and loss of market share, any of which could have a material adverse effect on our business.  

We face competition from Microsoft, which dominates the personal computer software industry. Due to its market dominance and the fact that 
it is the publisher of the most prevalent personal computer operating systems, Windows, Microsoft represents a significant competitive threat to 
all personal computer software vendors, including us. We also compete with Symantec, McAfee, CUseeMe and AVT, among others, for 
communication software products.  

11  

Some of our competitors have a retail emphasis and offer OEM products with a reduced set of features. The opportunity for retail upgrade sales 
may induce these and other competitors to make OEM products available at their own cost or even at a loss. Such a pricing strategy could have 
an adverse effect on our business.  

Many of our other current and prospective competitors have significantly greater financial, marketing, service, support, technical and other 
resources than Smith Micro. Moreover, these companies may introduce additional products that are competitive with ours, and our products 
may not compete effectively with such products. We believe that our ability to compete depends on elements both within and outside of our 
control, including the success and timing of new product development and introduction, product performance, price, distribution and customer 
support. We may not be able to compete successfully with respect to these and other factors. We believe that the market for our software 
products has been and will continue to be characterized by significant price competition. A material reduction in the price of our products could 
negatively affect our profitability.  

Many of our existing and potential OEM customers have substantial technological capabilities. These customers may currently be developing, 
or may in the future develop, products that compete directly with our products. In such event, these customers may discontinue purchases of 
our products. Our future performance is substantially dependent upon the extent to which existing OEM customers elect to purchase 
communication software from us rather then design and develop their own software. In light of the fact that our customers are not contractually 
obligated to purchase any of our products, they may cease to rely, or fail to expand their reliance, on us as an external source for 
communication software in the future.  

PROPRIETARY RIGHTS AND LICENSES  

Our success and ability to compete is dependent upon our software code base, our programming methodologies and other intellectual 
properties. To protect our proprietary technology, we rely on a combination of trade secret, nondisclosure and patent, copyright and trademark 
law that may afford only limited protection. We apply for various patents and trademarks to protect intellectual property. We seek to avoid 
disclosure of our intellectual property by requiring employees and consultants with access to our proprietary information to execute 
confidentiality agreements with us and by restricting access to our source code. Prior to becoming a publicly held entity, we did not require our 
employees to execute confidentiality agreements with us. The steps that we have taken to protect our proprietary technology may not be 
adequate to deter misappropriation of our proprietary information or prevent the successful assertion of an adverse claim to software utilized by 
us. In addition, we may not be able to detect unauthorized use of our intellectual property rights or take effective steps to enforce those rights.  

In selling our products, we primarily rely on "shrink wrap" licenses that are not signed by licensees and, therefore, may be unenforceable under 
the laws of certain jurisdictions. In addition, the laws of some foreign countries do not protect our proprietary rights to as great an extent as do 
the laws of the United States. Accordingly, the means we use currently to protect our proprietary rights may not be adequate. Moreover, our 
competitors may independently develop similar technology to ours. We also license technology on a non-exclusive basis from several 
companies for inclusion in our products and anticipate that we will continue to do so in the future. If we are unable to continue to license these 
technologies or to license other necessary technologies for inclusion in our products, or if we experience substantial increases in royalty 
payments under these third party licenses, our business could be materially and adversely affected.  

Although we believe that our products do not infringe on the intellectual property rights of others, such a claim may be asserted against us in 
the future. From time to time, we have received and may receive in the future communications from third parties asserting that trademarks used 
by us or features or content of certain of our products infringe upon intellectual property rights held by such third parties. As the number of 
trademarks, patents, copyrights and other intellectual property rights in our industry increases, and as the coverage of these patents and rights 
and the functionality of products in the market further overlap, we believe that our products, with their existing technology, may increasingly 
become the subject of infringement claims. Moreover, any of these proceedings could also result in  

12  

an adverse decision as to the priority of our inventions. Such results would materially and adversely affect us, and may also require us to obtain 
one or more licenses from third parties. We may not be able to obtain any such required licenses upon reasonable terms, if at all, and the failure 
by us to obtain such licenses could prohibit us from selling some of our products or require us to modify some of our existing products.  

EMPLOYEES  

As of December 31, 2000, Smith Micro had a total of 117 employees, of which 51 were engaged in engineering, 38 were in sales and 
marketing, ten were in customer support, 12 were in finance and administration and six were in manufacturing. We utilize temporary labor to 
assist during periods of increased manufacturing volume. We believe that our future success will depend in large part upon our continuing 
ability to attract and retain highly skilled managerial, sales, marketing, customer support, research and development personnel and consulting 
staff. Like other software companies, we face intense competition for such personnel, and we have at times experienced and continue to 
experience difficulty in recruiting qualified personnel. There can be no assurance that we will be successful in attracting, assimilating and 
retaining other qualified personnel in the future. We are not subject to any collective bargaining agreement and we believe that our 
relationships with our employees are good.  

ITEM 2. PROPERTIES  

Our principal administrative, sales and marketing, customer support and research and development facility is located in approximately 28,500 
square feet of space in Aliso Viejo, California. We have leased this facility through March 31, 2003. We also lease a facility of approximately 
7,000 square feet in San Diego, California pursuant to a lease that expires July 31, 2005. We operate our Internet solutions segment out of our 
San Diego facility and a portion of our Aliso Viejo facility, with the remaining facilities serving our software products segment. Our other 
locations include a facility of approximately 3,100 square feet in Beaverton, Oregon pursuant to a lease which extends through February 28, 
2005, a facility of approximately 1,900 square feet in Boulder, Colorado pursuant to a lease which extends through August 31, 2002, a facility 
of approximately 3,000 square feet in Lee's Summit, Missouri pursuant to a lease that expires August 31, 2004, and a facility of approximately 
2,000 square feet in Plano, Texas, pursuant to a lease which extends through August 31, 2003. We believe that suitable additional or alternative 
space will be available in the future on commercially reasonable terms as needed.  

ITEM 3. LEGAL PROCEEDINGS  

There were no pending legal issues at this time.  

ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS  

There were no matters submitted to a vote of stockholders during the quarter ended December 31, 2000.  

13  

ITEM 5. MARKET FOR THE REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER  

PART II  

MATTERS  

MARKET INFORMATION  

Our common stock is traded on the Nasdaq National Market under the symbol "SMSI." The high and low closing sale prices for our common 
stock as reported by Nasdaq are set forth below for the periods indicated.  

                                               High           Low 
                                               ----           --- 
YEAR ENDED DECEMBER 31, 2000: 
First Quarter                                $32              2 3/4 
Second Quarter                                17 7/16         4 3/8 
Third Quarter                                  7 1/2          3 
Fourth Quarter                                 3 1/4            3/4 

YEAR ENDED DECEMBER 31, 1999: 
First Quarter                                  3 7/8          1 7/8 
Second Quarter                                 3 7/8          1 13/16 
Third Quarter                                  3              1 1/2 
Fourth Quarter                                11 3/4            5/8 

YEAR ENDED DECEMBER 31, 1998: 
First Quarter                                  5 9/16         1 9/16 
Second Quarter                                 4 7/16         2 1/4 
Third Quarter                                  2 3/4          1 1/4 
Fourth Quarter                                 4 3/8          1 7/16 

On March 19, 2001, the closing sale price for our common stock as reported by Nasdaq was $2.0625.  

HOLDERS  

As of March 19, 2001, there were 116 holders of record of our common stock.  

DIVIDENDS  

We have never paid any cash dividends on our common stock and we have no current plans to do so.  

RECENT SALES OF UNREGISTERED SECURITIES  

None.  

14  

 
 
 
USE OF PROCEEDS FROM INITIAL PUBLIC OFFERING  

The effective date of our first registration statement filed on Form S-1 (Registration No. 33-95096) under the Securities Act of 1933, as 
amended, was September 18, 1995. The class of securities registered was common stock. The offering commenced on September 19, 1995 and 
all securities were sold in the offering. The managing underwriters for the offering were Hambrecht & Quist LLC and Oppenheimer & Co., Inc. 

Pursuant to the registration statement, we sold 1,700,000 shares of common stock for an aggregate offering price of $20,400,000, and certain of 
our stockholders sold 2,210,000 shares of our common stock for an aggregate offering price of $26,520,000.  

We incurred expenses of $2,262,000, of which $1,428,000 represented underwriting discounts and commissions and $834,000 represented 
other expenses. All such expenses were direct or indirect payments to others. The net offering proceeds to us after total expenses were 
$18,138,000.  

As of December 31, 2000, we had used the net proceeds from the offering as follows: $4,188,000 to repay amounts due under a promissory 
note issued by us to certain of our stockholders as a part of a distribution of retained earnings in connection with our prior S corporation status, 
$3,011,000 for our acquisition of Performance Computing Incorporated, which was consummated in March 1996, $1,091,000 for our 
acquisition of STF which was consummated in April 1999, $458,000 for our acquisition of technology assets from Mitek Systems, Inc., which 
was consummated in January 1998, $73,000 for our acquisition of the CheckIt(R) products from TouchStone Software Corporation in July 
2000, $94,000 for the consulting division of QuickStart Technologies in September 2000, $190,000 in the acquisition of other technologies and 
$6,900,000 has been used for working capital requirements. We have invested the remainder of the net proceeds from the offering in U.S. 
Government obligations and corporate bonds. The use of the proceeds from the offering does not represent a material change in the use of the 
proceeds described in the prospectus that is part of the registration statement.  

15  

\  

ITEM 6. SELECTED FINANCIAL DATA  

                                                       YEAR ENDED DECEMBER 31, 
                                           ------------------------------------------------ 
                                            2000      1999       1998      1997      1996 
                                           -------   -------    -------   -------   ------- 
                                                (in thousands, except per share data) 
STATEMENT OF OPERATIONS DATA: 
Net Revenues: 
  Software                                 $11,143   $10,700    $10,151   $12,229   $22,483 
  Consulting                                 2,595 
                                           -------   -------    -------   -------   ------- 
Total Net Revenues                          13,738    10,700     10,151    12,229    22,483 
Cost of Revenues: 
  Software                                   2,499     2,476      2,911     3,868     6,808 
  Consulting                                 1,150 
                                           -------   -------    -------   -------   ------- 
Total Cost of Revenues                       3,649     2,476      2,911     3,868     6,808 
                                           -------   -------    -------   -------   ------- 
Gross profit                                10,089     8,224      7,240     8,361    15,675 
Operating expenses: 
   Selling and marketing                     5,578     6,135      3,984     3,725     3,275 
   Research and development                  4,041     3,826      3,416     3,420     3,491 
   General and administrative                3,985     3,923      3,556     4,227     3,879 
   Acquired in-process research 
     and development                                                                  5,169 
                                           -------   -------    -------   -------   ------- 
Total operating expenses                    13,604    13,884     10,956    11,372    15,814 
                                           -------   -------    -------   -------   ------- 
Operating loss                              (3,515)   (5,660)    (3,716)   (3,011)     (139) 
Interest income, net                           414       447        708       711       837 
                                           -------   -------    -------   -------   ------- 
Income (loss) before income taxes           (3,101)   (5,213)    (3,008)   (2,300)      698 
Income tax expense (benefit)                    54       888     (1,112)     (839)    2,435 
                                           -------   -------    -------   -------   ------- 
Net loss                                   $(3,155)  $(6,101)   $(1,896)  $(1,461)  $(1,737) 
                                           =======   =======    =======   =======   ======= 
Net loss per share, basic and diluted      $ (0.20)  $ (0.40)   $ (0.13)  $ (0.10)  $ (0.12) 
                                           =======   =======    =======   =======   ======= 
Weighted average shares, basic 
   and diluted                              15,984    15,292     15,075    15,075    14,992 
                                           =======   =======    =======   =======   ======= 

                                                           AS OF DECEMBER 31, 
                                          -------------------------------------------------- 
                                            2000      1999       1998      1997      1996 
                                          ---------  --------  --------- ---------  -------- 
Balance Sheet Data: 
Total assets                              $ 15,314   $ 15,929   $20,947   $21,853   $ 24,158 
Total liabilities                            2,887      2,097     2,655     1,664      2,501 
Retained earnings (accumulated deficit)    (12,378)    (9,223)   (3,122)   (1,226)       235 
Total stockholders' equity                  12,427     13,832    18,292    20,188     21,649 

The table set forth above sets forth our selected consolidated financial data. We prepared this information using the consolidated financial 
statements of Smith Micro for the five years ended December 31, 2000 which have been restated to include the operations of Pacific Coast 
Software on a pooling-of-interests basis as if they had combined with Smith Micro prior to the beginning of the periods from 1996 to 1999.  

You should read this selected consolidated financial data along with the consolidated financial statements and related Notes contained in this 
Report and in our subsequent reports filed with the SEC, as well as the section of this Report and our other reports titled "Managements 
Discussion and Analysis of Financial Condition and Results of Operations".  

16  

 
 
ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS  

CERTAIN STATEMENTS IN THIS REPORT, INCLUDING STATEMENTS REGARDING THE COMPANY'S STRATEGY, FINANCIAL 
PERFORMANCE AND REVENUE SOURCES, ARE FORWARD-LOOKING STATEMENTS WITH THE MEANING OF THE 
PRIVATES SECURITIES LITIGATION REFORM ACT OF 1995, SECTION 21E OF THE SECURITIES EXCHANGE ACT OF 1934, AS 
AMENDED, AND SECTION 27A OF THE SECURITIES ACT OF 1933, AS AMENDED, AND ARE SUBJECT TO THE SAFE 
HARBORS CREATED BY THOSE SECTIONS. THESE FORWARD-LOOKING STATEMENTS ARE BASED ON CURRENT 
EXPECTATIONS AND ENTAIL VARIOUS RISKS AND UNCERTAINTIES THAT COULD CAUSE ACTUAL RESULTS TO DIFFER 
MATERIALLY FROM THOSE EXPRESSED IN SUCH FORWARD-LOOKING STATEMENTS. THE COMPANY'S ACTUAL RESULTS 
COULD DIFFER MATERIALLY FROM THE RESULTS ANTICIPATED IN THESE FORWARD-LOOKING STATEMENTS AS A 
RESULT OF CERTAIN FACTORS SET FORTH UNDER "RISK FACTORS" AND ELSEWHERE IN THIS REPORT. READERS ARE 
URGED TO CAREFULLY REVIEW AND CONSIDER THE VARIOUS DISCLOSURES MADE BY THE COMPANY IN THIS REPORT 
AND IN THE COMPANY'S OTHER REPORTS FILED WITH THE SEC, INCLUDING THE COMPANY'S ANNUAL REPORT ON 
FORM 10-K FOR THE YEAR ENDED DECEMBER 31, 2000 AND OUR SUBSEQUENT REPORTS ON FORMS 10-Q [AND 8-K], THAT 
ATTEMPT TO ADVISE INTERESTED PARTIES OF CERTAIN RISKS AND FACTORS THAT MAY AFFECT THE COMPANY'S 
BUSINESS. READERS ARE CAUTIONED NOT TO PLACE UNDUE RELIANCE ON THESE FORWARD-LOOKING STATEMENTS 
TO REFLECT EVENTS OR CIRCUMSTANCES OCCURRING AFTER THE DATE HEREOF. YOU SHOULD READ THE FOLLOWING 
DISCUSSION AND ANALYSIS IN CONJUNCTION WITH THE COMPANY'S CONSOLIDATED FINANCIAL STATEMENTS AND 
NOTES THERETO CONTAINED ELSEWHERE IN THIS REPORT.  

OVERVIEW  

We are a developer and marketer of wireless, communications, diagnostic utility and eCommerce software products and a provider of 
professional consulting services. We design integrated, cross platform, easy-to-use software for personal computing and business solutions and 
provide consulting services consisting of integrated Internet business services to middle market companies. Our software includes products 
developed for the Internet and broad-band technologies, products that enable eCommerce, Internet communications (voice-over-IP), video 
conferencing, wireless communications, general system utility products and network fax along with traditional computer telephony.  

We continue to develop new products that leverage off our core technologies to address the consumer's use of the Internet and corporate 
intranets. We intend to leverage our experience and position with original equipment manufacturers, commonly known as OEMs, to deploy 
these new product releases. Additionally, we are expanding our customer base to include manufacturers that produce devices that take 
advantage of the high bandwidth Internet connectivity such as cable and xDSL modems. Our corporate products are designed to provide cost 
effective and efficient methods of communicating that take advantage of corporate local and wide area networks, including the Internet or 
intranets. Through our consulting services, we offer a comprehensive suite of services to assist middle market clients in planning, 
implementing and supporting eCommerce, eBusiness and infrastructure initiatives.  

In April 1999, we expanded our Macintosh division with the STF acquisition. Goodwill recorded in the acquisition of STF was $2,271,000 and 
is amortized over seven years. In September 1999, we merged with PCS to provide eCommerce business solutions. In July 2000, we acquired 
the TouchStone Checkit product line (See Note 9 to the consolidated financial statements). Acquired technology recorded in the acquisition of 
the TouchStone CheckIt asset was $721,000 and is amortized over three years through charges against cost of revenues. Also, in September 
2000, we acquired the consulting practice unit of QuickStart Technologies, Inc., a provider of integrated Internet business services to middle 
market companies. (See Note 9 to the consolidated financial statements). Goodwill recorded in the acquisition of the QuickStart unit was 
$602,000 and is amortized over three years.  

17  

We recognize revenues from sales of our software as completed products are shipped and title passes, from royalties generated as authorized 
customers duplicate our software, and collection is deemed probable. Revenues for consulting services are recognized as such services are 
performed. (See Note 1 of the notes to our consolidated financial statements.) We continue to introduce new products and our future success 
will depend in part on the continued introduction of new and enhanced OEM, retail and corporate products that achieve market acceptance. 
Revenues are net of estimated returns and other adjustments at the time the products are shipped.  

The OEM product ordering cycle beginning from placement of an order to shipment is very short. OEM customers generally operate under a 
just-in-time system and order software to be delivered as needed by their manufacturing operations. We generally ship our products as we 
receive orders and, accordingly, we have historically operated with little backlog. We do not consider backlog to be a significant indication of 
future performance. As a result, our sales in any quarter are dependent on orders booked and shipped in that quarter and are not predictable 
with any degree of certainty. Moreover, we generally do not produce software in advance of orders and, therefore, have not maintained a 
material amount of software inventory.  

Beginning in the third quarter of 1998, we renewed our commitment of resources and efforts towards the retail channel. Our effort coincided 
with the launch of our first retail Internet telephony product, Internet CommSuite. Our strongest retail product continues to be HotFax 
MessageCenter, which provides fax, answering machine and data communication functionality via the PC. Our acquisition of the TouchStone 
product line in September 2000 has significantly increased our retail product offering. We are in various retail outlets, particularly office supply 
chains such as Staples, Office Depot and Office Max and numerous Internet retail stores. As a result of this expansion, sales to Ingram Micro, a 
retail distributor, were 20.4% of our net revenues in 2000, 23.4% of our net revenues in 1999 and 18.0% of our net revenues in 1998. Inventory 
in the retail channel exposes us to product returns. We consider this exposure when we establish allowances for product returns. While returns 
have historically been estimatable, substantial returns of products from the retail channel could have an adverse effect on our business, results 
of operations and financial condition.  

18  

RESULTS OF OPERATIONS  

The following table sets forth certain consolidated statement of operating data as a percentage of total revenues for the periods indicated:  

                                      YEARS ENDED DECEMBER 31, 
                                   ----------------------------- 
                                    2000        1999        1998 
                                   -----       -----       ----- 
Net Revenues: 
   Software                         81.1%      100.0%      100.0% 
   Consulting services              18.9% 
                                   -----       -----       ----- 
Total net revenues                 100.0%      100.0%      100.0% 
Cost of revenues: 
   Software                         18.2%       23.1%       28.7% 
   Consulting services               8.4% 
                                   -----       -----       ----- 
Total cost of revenues              26.6%       23.1%       28.7% 
                                   -----       -----       ----- 
Gross profit                        73.4%       76.9%       71.3% 
Operating expenses: 
   Selling and marketing            40.6%       57.3%       39.3% 
   Research and development         29.4%       35.8%       33.7% 
   General and administrative       29.0%       36.7%       35.0% 
                                   -----       -----       ----- 
Total operating expenses            99.0%      129.8%      108.0% 
                                   -----       -----       ----- 
Operating loss                     -25.6%      -52.9%      -36.7% 
Interest income, net                 3.0%        4.2%        7.0% 
                                   -----       -----       ----- 
Loss before income taxes           -22.6%      -48.7%      -29.7% 
Income tax expense (benefit)         0.4%        8.3%      -11.0% 
                                   -----       -----       ----- 
Net loss                           -23.0%      -57.0%      -18.7% 
                                   =====       =====       ===== 

YEARS ENDED DECEMBER 31, 2000, 1999, AND 1998  

REVENUES  

Total net revenues were $13.7 million, $10.7 million and $10.2 million for 2000, 1999 and 1998, respectively, representing increases of $3 
million, or 28.4%, from 1999 to 2000, and $500,000, or 5.4%, from 1998 to 1999. Ingram Micro, a distribution customer, accounted for 20.4%, 
23.4% and 18.0% of total revenues for 2000, 1999 and 1998 respectively.  

Software. Net software revenues were $11.1 million, $10.7 million and $10.2 million in 2000, 1999 and 1998, respectively, representing 
increases of $400,000, or 4.1%, from 1999 to 2000 and $500,000, or 5.4%, from 1998 to 1999. The increase in net software revenue from 1999 
to 2000 was due, in part, from additional retail sales provided by the TouchStone acquisition which took place in July 2000 and from sales of 
our new Quick Link Mobile software to cellular phone manufacturers. Software revenues accounted for 81.1% of total revenues in 2000 and 
were not separately classified in the previous years being reported. Our efforts to diversify our markets generated the growth in our net 
software revenues with contributions to this increase coming from our retail product sales, additional sales of Apple Macintosh products as a 
result of the acquisition of STF in April 1999 and eCommerce products resulting from the acquisition of PCS in September 1999.  

Consulting Services. Consulting services revenues were $2.6 million in 2000 and were not significant in 1998 or 1999. Consulting services 
revenues were generated by the acquisition of PCS in September 1999, which we expanded upon in 2000, and the QuickStart acquisition which 
took place in September 2000. Consulting services revenue accounted for 18.9% of total revenues in 2000.  

19  

 
COST OF REVENUES  

Cost of Software revenues. Cost of software revenues was $2.5 million, $2.5 million and $2.9 million in 2000, 1999 and 1998, respectively, 
representing no change from 1999 to 2000 and a decrease of $400,000, or 14.9%, from 1998 to 1999. Cost of software revenue as a percentage 
of software revenues was 22.4%, 23.1% and 28.7% for 2000, 1999 and 1998, respectively. The decrease in cost of software revenue as a 
percentage of software revenues from 1999 to 2000 was due primarily to the continuation of increased OEM business being derived from 
royalties as opposed to kitted product. The decrease in cost of software revenue as a percentage of software revenue from 1998 to 1999 was 
attributable primarily to an increased amount of OEM business being derived from royalties and an increase in the amount of retail sales in our 
overall sales mix.  

Cost of Consulting Service revenues. Cost of consulting service revenues was $1.2 million in 2000. Since we did not begin consulting services 
until September 1999, cost of consulting service revenues was not significant in 1999 and non-existent in 1998. Cost of consulting services 
revenues includes the cost of our consulting personnel and the cost of hiring outside contractors to support our staff of consultants. Cost of 
consulting services revenues as a percentage of consulting services revenues in 2000 was 44.3%.  

OPERATING EXPENSES  

Selling and Marketing. Selling and marketing expenses were $5.6 million, $6.1 million and $4.0 million in 2000, 1999 and 1998, respectively, 
representing a decrease of $500,000, or 9.1%, from 1999 to 2000 and an increase of $2.1 million, or 54.0%, from 1998 to 1999. Our selling and 
marketing expenses consist primarily of personnel costs, advertising costs, sales commissions and trade show expenses. These expenses vary 
significantly from quarter to quarter based on the timing of trade shows and product introductions. The decrease in our selling and marketing 
expenses in 2000 over 1999 was primarily the result of an approximate $1.0 million reduction in spending for costs related to advertising and 
trade shows. These savings were partially offset by increases in hiring-related spending increases in our eCommerce business, including 
salaries and related personnel expenses and facilities expenses which totaled approximately $600,000. The increase in our selling and 
marketing expenses in 1999 over 1998 was primarily due to increased expenditures for our major retail products, and our expansion efforts in 
the eCommerce and Macintosh markets.  

Research and Development. Research and development expenses were $4.0 million, $3.8 million and $3.4 million in 2000, 1999 and 1998, 
respectively, representing an increase of $200,000, or 5.6%, from 1999 to 2000, and an increase of $400,000, or 12.0%, from 1998 to 1999. 
Our research and development expenses consist primarily of personnel and equipment costs required to conduct our software development 
efforts. We remain focused on the development and expansion of our technology, particularly our Internet technology. Our development efforts 
include work on our eCommerce products, Internet telephony and videoconferencing products, including Macintosh versions, wireless products 
and new digital cameras as they are developed. The increase in our research and development expenses in 2000 over 1999 was primarily due to 
increases in salaries and related expenses of approximately $287,000 which was offset by reductions in purchased technologies of 
approximately $92,000. The increase in our research and development expenses in 1999 over 1998 was primarily due to the additional 
engineering resources acquired in the expansion of our Macintosh Division through the acquisition of STF Technologies.  

General and Administrative. General and administrative expenses were $4.0 million, $3.9 million and $3.6 million in 2000, 1999 and 1998, 
respectively, representing an increase of $100,000, or 1.6%, from 1999 to 2000, and an increase of $300,000, or 10.3%, from 1998 to 1999. 
The increase in our general and administrative expenses in 2000 over 1999 resulted when reductions in salaries and related expenses of 
approximately $757,000 were offset by increases in consulting fees for investor relations of approximately $108,000, bad debt expense of 
approximately $545,000 primarily related to our eCommerce business and increased amortization expense of approximately $188,000 related 
to the acquisition of QuickStart in September 2000.  

Interest Income. Interest income was $414,000, $447,000 and $708,000 million in 2000, 1999 and 1998, respectively, representing a decrease 
of $33,000, or 7.4%, from 1999 to 2000, and a decrease of $261,000, or 36.9%, from 1998 to 1999. Deceases in our interest income, in each of 
years being reported, are directly related  

20  

to the reductions in our cash balance. We have not changed our investment strategy during the periods being reported on, with our excess cash 
consistently being invested in short term marketable securities. (See "Liquidity and Capital Resources" for further discussion elsewhere in this 
annual report.)  

Provision for Income Taxes. Provision for income taxes was $54,000, $888,000 and a benefit of $1.1 million in 2000, 1999 and 1998, 
respectively. The provision for income taxes in 2000 is primarily due to taxes on increased foreign income. We increased the provision for 
income taxes in 1999 over 1998 because we increased our valuation allowance to offset all deferred tax assets. This increase was taken 
because, we believed at that time, our results of operations provided insufficient evidence that the deferred tax assets will be realized. We may 
reduce our valuation allowance in the future at such time when there is sufficient evidence that the deferred tax assets will be realized.  

LIQUIDITY AND CAPITAL RESOURCES  

Since inception, we have financed our operations primarily through cash generated from operations and from proceeds generated by our initial 
public offering in 1995. Net cash used in operations was $2.5 million in 2000 compared to $3.2 million in 1999 and $869,000 in 1998. The 
primary use of cash in each year was the Company's net loss.  

We used $750,000 in 2000, $1.4 million in 1999, and $811,000 in 1998 for investing activities. Our primary use of cash for investing activities 
in all years related to our acquisitions, including our acquisition of STF Technologies in 1999 for $1.1 million in cash and 409,164 shares of 
our Common Stock. We also invested in property and equipment, including computers and production equipment, during each of 2000, 1999 
and 1998.  

In 2000, $732,000 was generated from financing activities, primarily from the exercise of stock options. This compared to $641,000 in 1999, 
which was offset by the repayment of a loan assumed in the acquisition of STF.  

At December 31, 2000, we had $6.2 million in cash and cash equivalents, $8.7 million of working capital and $4.8 million in accounts 
receivable, net of allowance for doubtful accounts and other adjustments. We believe that our existing cash, cash equivalents and investment 
balances and cash flow from operations will be sufficient to finance our working capital and capital expenditure requirements through at least 
the next 12 months. We may require additional funds to support our working capital requirements or for other purposes and may seek to raise 
additional funds through public or private equity or debt financing or from other sources. If additional financing is needed, we cannot assure 
you that such financing will be available to us at commercially reasonable terms or at all.  

RECENT ACCOUNTING PRONOUNCEMENTS  

In March 2000, the Financial Accounting Standards Board (FASB) issued Interpretation No. 44 of Accounting Principles Board Opinion No. 
25, Accounting for Certain Transactions Involving Stock Compensation, which, among other things, addressed accounting consequences of a 
modification that reduces the exercise price of a fixed stock option award (otherwise known as repricing). If the exercise price of a fixed stock 
option award is reduced, the award must be accounted for as variable price stock plan from the date of the modification to the date the award is 
exercised, is forfeited, or expires unexercised. The exercise price of an option award has been reduced if the fair value of the consideration 
required to be paid by the grantee upon exercise is less than or potentially less than the fair value of the consideration that was required to be 
paid pursuant to the award's original terms. The requirements about modifications to fixed stock option awards that directly or indirectly reduce 
the exercise price of an award apply to modifications made after December 15, 1998, and was applied as of July 1, 2000. The adoption of this 
interpretation did not have an impact on the Company's consolidated financial statements.  

In December 1999, the SEC issued Staff Accounting Bulletin (SAB) 101, Revenue Recognition in Financial Statements. SAB 101 summarizes 
the staff's views in applying generally accepted accounting principles to selected revenue recognition issues in financial statements. SAB 101 
was adopted by the Company in the fourth quarter of 2000 and did not have a significant impact on the Company's consolidated financial 
statements.  

21  

SFAS No. 133, Accounting for Derivative Instruments and Hedging Activities, is effective for all fiscal years beginning after June 15, 2000. 
SFAS No. 133, as amended, establishes accounting and reporting standards for derivative instruments, including certain derivative instruments 
embedded in other contracts and for hedging activities. Under SFAS No. 133, certain contracts that were not formerly considered derivatives 
may now meet the definition of a derivative. The Company will adopt SFAS No. 133 effective January 1, 2001. Management does not expect 
the adoption of SFAS No. 133 to have a significant impact on the financial position, results of operations, or cash flows of the Company.  

RISK FACTORS  

BEFORE DECIDING TO INVEST IN OUR COMPANY OR TO MAINTAIN OR INCREASE YOUR INVESTMENT, YOU SHOULD 
CAREFULLY CONSIDER THE RISKS DESCRIBED BELOW, IN ADDITION TO THE OTHER INFORMATION CONTAINED IN THIS 
REPORT AND IN OUR OTHER FILINGS WITH THE SEC, INCLUDING OUR SUBSEQUENT REPORTS ON FORMS 10-Q AND 8-K. 
THE RISKS AND UNCERTAINTIES DESCRIBED BELOW ARE NOT THE ONLY ONES FACING OUR COMPANY. ADDITIONAL 
RISKS AND UNCERTAINTIES NOT PRESENTLY KNOWN TO US OR THAT WE CURRENTLY DEEM IMMATERIAL MAY ALSO 
AFFECT OUR BUSINESS OPERATIONS. IF ANY OF THESE RISKS ACTUALLY OCCUR, THAT COULD SERIOUSLY HARM OUR 
BUSINESS, FINANCIAL CONDITION OR RESULTS OF OPERATIONS. IN THAT EVENT, THE MARKET PRICE FOR OUR 
COMMON STOCK COULD DECLINE AND YOU MAY LOSE ALL OR PART OF YOUR INVESTMENT.  

Our quarterly operating results may fluctuate and cause the price of our common stock to fall.  

Our quarterly revenues and operating results have fluctuated significantly in the past and may continue to vary from quarter to quarter due to a 
number of factors, many of which are not within our control. If our operating results do not meet the expectations of securities analysts or 
investors, our stock price may decline. Fluctuations in our operating results may be due to a number of factors, including the following:  

- the volume of our product sales and pricing concessions on volume sales;  

- the size and timing of orders from and shipments to our major customers;  

- our ability to maintain or increase gross margins;  

- general economic and market conditions;  

- variations in the our sales channels or the mix of our product sales;  

- the gain or loss of a key customer;  

- our ability to specify, develop, complete, introduce, market and transition to volume production new products and technologies in a timely 
manner;  

- the availability and pricing of competing products and technologies and the resulting effect on sales and pricing of our products;  

- the timing of new product announcements and introductions by us, our competitors or our customers;  

- the effect of new and emerging technologies; and  

- deferrals of orders by our customers in anticipation of new products, applications, product enhancements or operating systems.  

22  

A large portion of our operating expenses, including rent, salaries and capital lease expenditures, is fixed and difficult to reduce or change. 
Accordingly, if our total revenue does not meet our expectations, we probably would not be able to adjust our expenses quickly enough to 
compensate for the shortfall in revenue. In that event, our business, financial condition and results of operations would be materially and 
adversely affected.  

Due to all of the foregoing factors, and the other risks discussed in this report, you should not rely on quarter-to-quarter comparisons of our 
operating results as an indication of future performance.  

We recently began offering new services and products with which have limited prior experience.  

We increased our eBusiness consulting services in September 2000 with the acquisition of the eBusiness consulting practice of QuickStart 
Technologies, Inc. In addition, we launched a new product line with the acquisition of the CheckIt(R) line of software products from 
Touchstone Software Corporation and its affiliates in July 2000. The consulting segment of our business accounted for approximately 19% of 
our revenue in 2000. We expect sales from our consulting practice and the CheckIt(R) product line to constitute an increasing portion of our 
future revenue growth. However, we have limited prior experience and expertise providing consulting services and in building, managing and 
marketing a consulting practice. Similarly, although we have established distribution channels and marketing plans for selling retail products, 
the CheckIt(R) products are new to us and each new product line presents its own unique issues and challenges. We are devoting significant 
resources to promoting awareness of our consulting services and our consulting-related products, as well as the new CheckIt(R) line of 
products. However, we cannot provide any assurance that the consulting portion of our business or the CheckIt(R) products will become or 
remain profitable. If we are unable to build market awareness of the need for these products and services, our business, operating results and 
financial condition will suffer.  

Technology and customer needs change rapidly in our market which could render our products obsolete.  

Our future success will depend on our ability to anticipate and adapt to changes in technology and industry standards. We will also need to 
continue to develop and introduce new and enhanced products to meet our customers' changing demands, keep up with evolving industry 
standards, including changes in the Microsoft operating systems with which our products are designed to be compatible, and to promote those 
products successfully. The communications and utilities software markets in which we operate are characterized by rapid technological change, 
changing customer needs, frequent new product introductions, evolving industry standards and short product life cycles. Any of these factors 
could render our existing products obsolete and unmarketable. In addition, new products and product enhancements can require long 
development and testing periods as a result of the complexities inherent in today's computing environments and the performance demanded by 
customers. If the communications software markets do not develop as we anticipate or our products do not gain widespread acceptance in these 
markets, or if we are unable to develop new versions of our software products that can operate on future operating systems, our business, 
financial condition and results of operations could by materially and adversely affected.  

Competition within our product markets is intense and includes numerous established competitors.  

We operate in markets that are extremely competitive and subject to rapid changes in technology. Microsoft Corporation poses a significant 
competitive threat to us because the latest Microsoft operating systems, Windows 2000, Windows 98, Windows 95 and Windows NT, include 
capabilities now provided by certain of our OEM and retail software products. If users are satisfied relying on the communications capabilities 
of Windows 2000, Windows 98, Windows 95, Windows NT or other operating systems, sales of our products are likely to decline. In addition, 
our principal fax related retail products, HotFaxMessageCenter and HotFax, currently compete directly with Symantec's WinFax Pro. Our new 
Internet communications software products, Internet CommSuite and VideoLink pro, presently compete with product offerings by Microsoft, 
Intel, White Pine and VocalTech, among others. Our new CheckIt(R) products, CheckIt(R) NetOptimizer, CheckIt(R) Utilities, CheckIt(R) 
FastMove(R), and CheckIt(R) Suite, compete currently with McAfee's Office Pro 2000, Symantec's SystemWorks 2000 and Ontrack's 
SystemSuite 2000, among others. In addition, because there are low barriers to entry into the software market, we expect significant 
competition from other established and emerging software companies in the future. Furthermore, many of our existing and potential OEM  

23  

customers may acquire or develop products that compete directly with our products.  

Microsoft Corporation and many of our other current and prospective competitors have significantly greater financial, marketing, service, 
support, technical and other resources than we do. As a result, they may be able to adapt more quickly to new or emerging technologies and 
changes in customer requirements or to devote greater resources to the promotion and sale of their products. There is also a substantial risk that 
announcements of competing products by large competitors such as Microsoft and Symantec could result in the cancellation of orders by 
retailers, distributors or other customers in anticipation of the introduction of such new products. In addition, some of our competitors, such as 
Symantec, currently make complementary products that are sold separately. Such competitors could decide to enhance their competitive 
position by bundling their products to attract customers seeking integrated, cost-effective software applications. Some competitors have a retail 
emphasis and offer OEM products with a reduced set of features. The opportunity for retail upgrade sales may induce these and other 
competitors to make OEM products available at their own cost or even at a loss. We also expect competition to increase as a result of software 
industry consolidations, which may lead to the creation of additional large and well-financed competitors. Increased competition is likely to 
result in price reductions, fewer customer orders, reduced margins and loss of market share.  

We rely on one distributor for a significant portion of our total revenues.  

Sales to Ingram Micro, a retail distributor, represented 20.4% of our net revenues for the year ended December 31, 2000, 23.4% of our net 
revenues for the year ended December 31, 1999 and 18.0% of our net revenues for the year ended December 31, 1998. We may not be able to 
control the factors influencing whether and in what quantity Ingram purchases products from us. The loss of, or a significant curtailment of, 
purchases by Ingram Micro could have a material adverse effect on our business.  

We may not be able to develop and maintain relationships with distributors and retailers to sell our retail software products.  

We depend on distributors, retailers (such as Staples, CompUSA, Office Depot, and OfficeMax), Internet distributors and value added resellers, 
commonly known as VARs, to market and distribute our retail software products. Our relationships with our distributors and retailers depend 
upon a number of factors, including our ability to meet certain minimum sales volume requirements. In addition, with little or no advanced 
notice to us our retailers and VARs may purchase fewer products from us in any given quarter for reasons beyond our control and in many 
cases unrelated to end user demand, such as a decision to change their inventory strategies. Our agreements with retailers and VARs are not 
exclusive and in many cases may be terminated by either party without cause. If this happens or if we are unable to develop and maintain 
relationships with distributors and retailers to sell our retail software products, our retail sales will be adversely affected.  

We may have excessive, unanticipated product returns.  

We are exposed to the risk of product returns and markdown allowances with respect to our distributors and retailers. We are generally not 
contractually obligated to accept returns, except for defective and damaged products. However, we may permit customers to return or exchange 
product and may provide price protection on products unsold by a customer. We consider return requests on a case-by-case basis, taking into 
consideration factors such as the products involved, the customer's historical sales volume and the customer's credit status. In addition, we 
provide markdown allowances, which consist of credits given to customers to induce them to lower the retail sales price of certain products in 
an effort to increase sales to consumers and to help manage our customers' inventory levels in the distribution channel. Although we maintain a 
reserve for returns and markdown allowances, and although we manage our returns and markdown allowances through our authorization 
procedure, we could choose to accept substantial product returns and provide markdown allowances to maintain our relationships with retailers 
and our access to distribution channels. Product returns and markdown allowances that exceed our reserves could have a material adverse effect 
on our business, operating results and financial condition.  

24  

Acquisitions of companies or technologies may result in disruptions to our business and diversion of management attention.  

We have in the past made and we expect to continue to make acquisitions of complementary companies, products or technologies. If we make 
any additional acquisitions, we will be required to assimilate the operations, products and personnel of the acquired businesses and train, retain 
and motivate key personnel from the acquired businesses. We may be unable to maintain uniform standards, controls, procedures and policies 
if we fail in these efforts. Similarly, acquisitions may cause disruptions in our operations and divert management's attention from day-to-day 
operation, which could impair our relationships with our current employees, customers and strategic partners. Acquisitions may also subject us 
to liabilities and risks that are not known or identifiable at the time of the acquisition. We may also have to incur debt or issue equity securities 
in order to finance future acquisitions. The issuance of equity securities for any acquisition could be substantially dilutive to our stockholders. 
In addition, our profitability will be affected because of acquisition-related costs or amortization of goodwill and other purchased intangible 
assets. In consummating acquisitions, we are also subject to risks of entering geographic and business markets in which we have not or limited 
prior experience. If we are unable to fully integrate acquired businesses, products or technologies with out existing operations, we may not 
receive the intended benefits of acquisitions.  

Our stock price is highly volatile. Accordingly, you may not be able to resell your shares of common stock at or above the price you paid for 
them.  

The market price of our common stock has fluctuated substantially in the past and is likely to continue to be highly volatile and subject to wide 
fluctuations. These fluctuations have occurred and may continue to occur in response to various factors, many of which we cannot control, 
including:  

- quarter-to-quarter variations in our operating results;  

- announcements of technological innovations or new products by our competitors, customers or us;  

- general economic conditions and conditions within the communications software markets;  

- changes in earnings estimates or investment recommendations by analysts;  

- changes in investor perceptions; or  

- changes in expectations relating to our products, plans and strategic position or those of our competitors or customers.  

In addition, the market prices of securities of Internet-related and other high technology companies have been especially volatile. This volatility 
has significantly affected the market prices of securities of many technology companies. Accordingly, you may not be able to resell your shares 
of common stock at or above the price you paid. In the past, companies that have experienced volatility in the market price of their securities 
have been the subject of securities class action litigation. If we were the object of a securities class action litigation, it could result in substantial 
losses and divert management's attention and resources from other matters.  

Our products may contain undetected software errors.  

Our software products are complex and may contain undetected errors. In the past, we have discovered software errors in certain of our 
products and have experienced delayed or lost revenues during the period it took to correct these errors. Although we and our OEM customers 
test our products, it is possible that errors may be found in our new or existing products after we have commenced commercial shipment of 
those products. These undetected errors could result in adverse publicity, loss of revenues, delay in market acceptance of our products or claims 
against us by customers.  

25  

We may need to raise additional capital in the future through the issuance of additional equity or convertible debt securities or by borrowing 
money, and additional funds may not be available on terms acceptable to us.  

We believe that the cash, cash equivalents and investments on hand and the cash we expect to generate from operations will be sufficient to 
meet our capital needs for at least the next twelve months. However, it is possible that we may need to raise additional money to fund our 
activities beyond the next year. We could raise these funds by selling more stock to the public or to selected investors, or by borrowing money. 
In addition, even though we may not need additional funds, we may still elect to sell additional equity securities or obtain credit facilities for 
other reasons. We may not be able to obtain additional funds on favorable terms, or at all. If adequate funds are not available, we may be 
required to curtail our operations significantly or to obtain funds through arrangements with strategic partners or others that may require us to 
relinquish right to certain technologies or potential markets. If we raise additional funds by issuing additional equity or convertible debt 
securities, the ownership percentages of existing stockholders would be reduced. In addition, the equity or debt securities that we issue may 
have rights, preferences or privileges senior to those of the holders of our common stock.  

It is possible that our future capital requirements may vary materially from those now planned. The amount of capital that we will need in the 
future will depend on many factors, including:  

- the market acceptance of our products;  

- the levels of promotion and advertising that will be required to launch our products and achieve and maintain a competitive position in the 
marketplace;  

- our business, product, capital expenditure and research and development plans and product and technology roadmaps;  

- the levels of inventory and accounts receivable that we maintain;  

- capital improvements to new and existing facilities;  

- technological advances;  

- our competitors' response to our products; and  

- our relationships with suppliers and customers.  

In addition, we may require additional capital to accommodate planned growth, hiring, infrastructure and facility needs or to consummate 
acquisitions of other businesses, products or technologies.  

Our efforts to develop a market for our retail software products require substantial investments that may adversely affect our operating margins. 

In order to strengthen recognition of and build distribution channels for our retail software products, including our new CheckIt(R) line of 
products, we have had to make significant investments in marketing and sales related to these products. We expect to have to continue to incur 
these costs and perhaps even to increase them in the future. Accordingly, our retail sales may not provide us with the same contribution margin 
to operating income that we have historically achieved on our OEM sales.  

Inability or delays in deliveries from our component suppliers could damage our reputation and could cause our net revenues to decline and 
harm our results of operations.  

We rely on third party suppliers to provide us with the components for our product kits. These components include CDs and printed manuals. 
We also rely on third parties for CD-ROM replication. We do not have long-term supply arrangements with any vendor to obtain these 
necessary components for our products. If we are unable to purchase components from these suppliers or if the CD-ROM replication facilities 
that we use do not deliver our requirements on schedule, we may not be able to deliver products in a CD-ROM format to our customers on a 
timely basis or enter into new orders because of a shortage in components. Any delays that we experience in delivering our  

26  

products to customers could impair our customer relationships and adversely impact our reputation and our business. In addition, if our third 
party suppliers raise their prices for components or CD-ROM replication services, our gross margins would be reduced.  

Because we currently operate with little backlog, our revenues in each quarter are substantially dependent on orders booked and shipped in that 
quarter.  

We currently have backlog orders only in our Internet Solutions division for our consulting related sales and we only began building this 
backlog during the year ended December 31, 2000. In our other divisions, we operate with little backlog because we generally ship our 
software products as we receive orders and because our royalty revenue is based upon our customers' actual usage in a given period. 
Accordingly, we recognize revenue shortly after orders are received or royalty reports are generated. As a result, our sales in any quarter are 
dependent on orders that we book and ship in that quarter. This makes it difficult for us to predict what our revenues and operating results will 
be in any quarter. If orders in the first month or two of a quarter fall short of expectations, it is likely that we will not meet our revenue targets 
for that quarter. If this happens, our quarterly operating results would be adversely affected.  

We may be unable to adequately protect our intellectual property and other proprietary rights.  

Our success is dependent upon our software code base, our programming methodologies and other intellectual properties and proprietary rights. 
In order to protect our proprietary technology, we rely on a combination of trade secret, nondisclosure and copyright and trademark law. 
However, these measures afford us only limited protection. We currently own United States trademark registrations for certain of our 
trademarks, but we have not yet obtained registrations for all of our trademarks in the United States or other countries. In addition, prior to 
becoming a publicly held entity, we did not require our employees to sign proprietary information and inventions agreements stipulating to our 
software ownership rights. We only recently started the patent application process for a number of technologies relating to our existing 
products and products under development. Furthermore, we rely primarily on "shrink wrap" licenses that are not signed by the end user and, 
therefore, may be unenforceable under the laws of certain jurisdictions. Accordingly, despite the precautions we have taken to protect our 
intellectual property and proprietary rights, it is possible that third parties may copy or otherwise obtain our rights without our authorization. It 
is also possible that third parties may independently develop technologies similar to ours. It may be difficult for us to detect unauthorized use 
of our intellectual property and proprietary rights.  

We may be subject to claims of intellectual property infringement as the number of trademarks, patents, copyrights and other intellectual 
property rights asserted by companies in our industry grows and the coverage of these patents and other rights and the functionality of software 
products increasingly overlap. From time to time, we have received communications from third parties asserting that our trade name or 
features, content, or trademarks of certain of our products infringe upon intellectual property rights held by such third parties. We have also 
received correspondence from third parties separately asserting that our fax products may infringe on certain patents held by each of the parties. 
Although we are not aware that any of our products infringe on the proprietary rights of others, third parties may claim infringement by us with 
respect to our current or future products. Infringement claims, whether with or without merit, could result in time-consuming and costly 
litigation, divert the attention of our management, cause product shipment delays or require us to enter into royalty or licensing agreements 
with third parties. If we are required to enter into royalty or licensing agreements, they may not be on terms that are acceptable to us. 
Unfavorable royalty or licensing agreements could seriously impair our ability to market our products.  

We must continue to hire and retain key personnel in an intensely competitive labor market.  

Our future performance depends in significant part upon the continued service of our senior management and other key technical and 
consulting personnel. We do not have employment agreements with our key employees that govern the length of their service. The loss of the 
services of our key employees would likely materially and adversely affect our business, financial condition and results of operations. Our 
future success also depends on our ability to continue to attract, retain and motivate qualified personnel, particularly highly skilled engineers 
involved in the ongoing research and development required to develop and enhance our communication software products as well those in our 
highly specialized consulting business. Competition for these employees is intense and employee retention is a  

27  

common problem in our industry. Our inability to attract and retain the highly trained technical personnel that are essential to our product 
development, consulting services, marketing, service and support teams may limit the rate at which we can generate revenue, develop new 
products or product enhancements and generally have an adverse effect on our business, financial condition and results of operations.  

If Internet usage fails to grow or declines, or if commerce conducted over the Internet is not accepted by consumers and businesses, our future 
sales and future profits will decline.  

If eCommerce does not continue to grow or grows more slowly than expected, demand for our products and services will be reduced. Our 
products enhance companies' abilities to transact business and conduct Web-based operations. As a result, our future sales and any future 
profits are substantially dependent upon the widespread acceptance and use of the Internet as an effective medium of commerce by consumers 
and businesses. To be successful we must rely on consumers and businesses who have not historically used the Internet to transact business and 
exchange information.  

Consumers and businesses may reject the Internet as a viable commercial medium for a number of reasons, including potentially inadequate 
network infrastructure, slow development of enabling technologies, insufficient commercial support or privacy concerns. The Internet's 
infrastructure may not be able to support the demands placed on it by increased usage. In addition, delays in the development or adoption of 
new standards and protocols required to handle increased levels of Internet activity, or increased government regulation, could cause the 
Internet to lose its viability as a commercial medium. Even if the required infrastructure, standards, protocols and complementary products, 
services or facilities are developed, we may incur substantial expenses adapting our solutions to changing or emerging technologies.  

As our international business expands, our business, financial condition and operating results could be adversely affected as a result of legal, 
business and economic risks specific to international operations.  

Approximately 18.9%, 17.8%, and 21.5% of our revenue for the years ended December 31, 2000, 1999 and 1998 was derived from sales to 
customers outside the United States. We also frequently ship products to our domestic customers' international manufacturing divisions and 
subcontractors. In the future, we intend to continue to expand these international business activities. International operations are subject to 
many inherent risks, including:  

- political, social and economic instability;  

- trade restrictions;  

- the imposition of governmental controls;  

- exposure to different legal standards, particularly with respect to intellectual property;  

- burdens of complying with a variety of foreign laws;  

- import and export license requirements and restrictions of the United States and each other country in which we operate;  

- unexpected changes in regulatory requirements;  

- foreign technical standards;  

- changes in tariffs;  

- difficulties in staffing and managing international operations;  

- difficulties in collecting receivables from foreign entities; and  

- potentially adverse tax consequences.  

28  

Our officers and directors could control matters submitted to our stockholders.  

As of March 19, 2001, William W. Smith Jr., the President, Chief Executive Officer and Chairman of the Board of our company, and Rhonda 
L. Smith, the Secretary, Treasurer and Vice-Chairman of the Board of our company, beneficially owned approximately 60.2% of our 
outstanding shares of common stock. William W. Smith Jr. and Rhonda L. Smith are married to one another and, acting together, will have the 
ability to elect our directors and determine the outcome of any corporate action requiring stockholder approval, including a merger or business 
combination, irrespective of how you may vote. This concentration of ownership may discourage a potential acquirer from making an offer to 
buy our company, which, in turn, could adversely affect the market price of our common stock.  

Future sales of our common stock could cause the price of our shares to decline.  

As of March 19, 2001, we had 16,232,416 shares of Common Stock outstanding. Of this amount, the 9,778,670 shares held by William W. 
Smith, Jr. and Rhonda L. Smith became available for sale in the public market (subject to the volume and other applicable restrictions of Rule 
144) in September 1997, following the expiration of a two year lock-up agreement with certain representatives of the underwriters of our initial 
public offering, which consummated in September 1995. Sales of a substantial number of shares of our common stock by William W. Smith, 
Jr, Rhonda L. Smith or any other person, either individually or when aggregated with sales by other persons, could adversely affect the market 
price of our common stock.  

Provisions of our charter and bylaws and Delaware law could make a takeover of our company difficult.  

Our certificate of incorporation and bylaws contain provisions that may discourage or prevent a third party from acquiring us, even if doing so 
would be beneficial to our stockholders. For instance, our certificate of incorporation authorizes the board of directors to fix the rights and 
preferences of shares of any series of preferred stock, without action by our stockholders. As a result, the board can authorize and issue shares 
of preferred stock, which could delay or prevent a change of control because the rights given to the holders of such preferred stock may 
prohibit a merger, reorganization, sale or other extraordinary corporate transaction. In addition, we are organized under the laws of the State of 
Delaware and certain provisions of Delaware law may have the effect of delaying or preventing a change in our control.  

ITEM 7A. QUALITATIVE AND QUANTITATIVE DISCLOSURES ABOUT MARKET RISK  

Our financial instruments include cash and cash equivalents. At December 31, 2000, the carrying values of our financial instruments 
approximated fair values based on current market prices and rates. Because of their short duration, changes in market interest rates would not 
have a material effect on fair value.  

It is our policy not to enter into derivative financial instruments. We do not currently have any significant foreign currency exposure as we do 
not transact business in foreign currencies. As such, we do not have significant currency exposure at December 31, 2000.  

29  

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA  

The Company's consolidated financial statements and schedule appear in a separate section of this Annual Report on Form 10-K beginning on 
page F-1 and S-1, respectively.  

SUPPLEMENTARY FINANCIAL DATA  

SELECTED QUARTERLY FINANCIAL DATA  
(UNAUDITED)  

                                                        FOR THE THREE MONTHS ENDED: 
                                           -------------------------------------------------------- 
2000                                       MARCH 31,      JUNE 30,     SEPTEMBER 30,   DECEMBER 31, 
                                           --------       --------     -------------   ------------ 
                                                 (IN THOUSANDS, EXCEPT EARNINGS PER SHARE) 
Net Revenues                               $  3,074       $  3,222       $  3,374       $  4,068 
Gross Margin                                  2,461          2,665          2,389          2,574 
Operating Loss                                 (732)          (741)          (960)        (1,082) 
Net Loss                                   $   (659)      $   (632)      $   (873)      $   (991) 

Net Loss Per Share, Basic and Diluted      $  (0.04)      $  (0.04)      $  (0.05)      $  (0.07) 

Weighted Average Shares 
        Outstanding                          15,759         15,895         16,030         16,232 

                                                         FOR THE THREE MONTHS ENDED: 
                                           -------------------------------------------------------- 
1999                                       MARCH 31,      JUNE 30,    SEPTEMBER 30,    DECEMBER 31, 
                                           --------       --------    -------------    ------------ 
                                                   (IN THOUSANDS, EXCEPT EARNINGS PER SHARE) 
Net Revenues                               $  3,036       $  3,362       $  1,845       $  2,457 
Gross Margin                                  2,307          2,779          1,193          1,945 
Operating Loss                               (1,165)          (848)        (2,627)        (1,020) 
Net Loss                                   $   (675)      $   (743)      $ (3,703)      $   (980) 

Net Loss Per Share, Basic and Diluted      $  (0.04)      $  (0.05)      $  (0.24)      $  (0.07) 

Weighted Average Shares 
        Outstanding                          15,075         15,462         15,504         15,558 

30  

 
 
 
 
 
 
ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE  

Not applicable.  

31  

ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS  

PART III  

The sections titled "Executive Officers of the Company," "Directors and Nominees" and "Compliance with Section 16(a) of the Exchange Act" 
appearing in our Proxy Statement for the 2001 Annual Meeting of Stockholders is incorporated herein by reference.  

ITEM 11. EXECUTIVE COMPENSATION  

The section titled "Executive Compensation and Related Information" appearing in our Proxy Statement for the 2001 Annual Meeting of 
Stockholders is incorporated herein by reference.  

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT  

The section titled "Principal Stockholders" appearing in our Proxy Statement for the 2001 Annual Meeting of Stockholders is incorporated 
herein by reference.  

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS  

Not applicable.  

32  

ITEM 14. EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON FORM 8-K  

(a)(1) FINANCIAL STATEMENTS  

PART IV  

Smith Micro's financial statements appear in a separate section of this Annual Report on Form 10-K beginning on the pages referenced below:  

                                                                                     PAGE 
                                                                                     ---- 
Independent Auditors' Report..........................................................F-1 
Consolidated Balance Sheets as of December 31, 2000 and 1999..........................F-2 
Consolidated Statements of Operations for each of the three years in 
   the period ended December 31, 2000.................................................F-3 
Consolidated Statements of Stockholders' Equity for each of the three 
   years in the period ended December 31, 2000........................................F-4 
Consolidated Statements of Cash Flows for each of the three years in the 
   period ended December 31, 2000.....................................................F-5 
Notes to Consolidated Financial Statements for each of the three years 
   in the period ended December 31, 2000..............................................F-7 

(2) FINANCIAL STATEMENT SCHEDULE  

Smith Micro's financial statement schedule appears in a separate section of this Annual Report on Form 10-K on the pages referenced below. 
All other schedules have been omitted as they are not applicable, not required or the information is included in the consolidated financial 
statements or the notes thereto.  

                                                                                     PAGE 
                                                                                     ---- 
Independent Auditors' Report on Schedule..............................................S-1 
Schedule II - Valuation and Qualifying Accounts for each of the three years in 
  the period ended December 31, 2000..................................................S-2 

(3) EXHIBITS  

Exhibit 
  No.       Title                                  Method of Filing 
-------     -----                                  ---------------- 
3.1         Amended and Restated Certificate of    Incorporated by reference to Exhibit 3.1 
            Incorporation of the Company.          to the Registrant's Registration Statement 
                                                   No. 33-95096. 

3.1.1       Amendment to the Amended and           Incorporated by reference to Exhibit 3.1.1 
            Restated Certificate of                to the Registrant's Quarterly Report on 
            Incorporation of the Company.          Form 10-Q for the period ended June 30, 
                                                   2000. 

3.2         Amended and Restated Bylaws of the     Incorporated by reference to Exhibit 3.2 
            Company.                               to the Registrant's Registration Statement 
                                                   No. 33-95096. 

4.1         Specimen certificate representing      Incorporated by reference to Exhibit 4.1 
            shares of Common Stock of the          to the Registrant's Registration Statement 
            Company.                               No. 33-95096. 

10.1        Form of Indemnification Agreement.     Incorporated by reference to Exhibit 10.1 
                                                   to the Registrant's Registration Statement 
                                                   No. 33-95096. 

10.2        1995 Stock Option/Stock Issuance       Incorporated by reference to Exhibit 10.2 
            Plan.                                  to the Registrant's Registration Statement 
                                                   No. 33-95096. 

33  

 
 
 
 
 
 
 
 
Exhibit 
  No.       Title                                  Method of Filing 
-------     -----                                  ---------------- 
10.3        Form of Notice of Grant of Stock       Incorporated by reference to Exhibit 10.3 
            Option under 1995 Stock Option/Stock   to the Registrant's Registration Statement 
            Issuance Plan.                         No. 33-95096. 

10.4        Form of 1995 Stock Option Agreement    Incorporated by reference to Exhibit 10.4 
            under 1995 Stock Option /Stock         to the Registrant's Registration Statement 
            Issuance Plan.                         No. 33-95096. 

10.5        Form of 1995 Stock Purchase            Incorporated by reference to Exhibit 10.5 
            Agreement under 1995 Stock             to the Registrant's Registration Statement 
            Option/Stock Issuance Plan.            No. 33-95096. 

10.6        Distribution License Agreement dated   Incorporated by reference to Exhibit 10.6 
            September 30, 1991, by and between     to the Registrant's Registration Statement 
            the Company and Crandell Development   No. 33-95096. 
            Corporation. 

10.7        Application Program Interface Retail   Incorporated by reference to Exhibit 10.7 
            License Agreement July 28, 1992 by     to the Registrant's Registration Statement 
            and between the Company and Rockwell   No. 33-95096. 
            International Corporation. 

10.8        Application Program Interface          Incorporated by reference to Exhibit 10.8 
            License Agreement July 28, 1992 by     to the Registrant's Registration Statement 
            and between the Company and Rockwell   No. 33-95096. 
            International Corporation. 

10.9        Rockwell High Speed Interface          Incorporated by reference to Exhibit 10.9 
            License Agreement dated June 2,        to the Registrant's Registration Statement 
            1994, by and between the Company and   No. 33-95096. 
            Rockwell International Corporation. 

10.10       Letter Agreement dated February 22,    Incorporated by reference to Exhibit 10.10 
            1994, by and between the Company and   to the Registrant's Registration Statement 
            Rockwell International Corporation.    No. 33-95096. 

10.11       Letter Agreement dated April 22,       Incorporated by reference to Exhibit 10.11 
            1993, by and between the Company and   to the Registrant's Registration Statement 
            Rockwell International Corporation.    No. 33-95096. 

10.12       Software Distribution Agreement        Incorporated by reference to Exhibit 10.12 
            dated May 8, 1995, by and between      to the Registrant's Registration Statement 
            the Company and International          No. 33-95096. 
            Business Machines Corporation. 

10.13       Office Building Lease, dated June      Incorporated by reference to Exhibit 10.13 
            10, 1992, by and between the Company   to the Registrant's Registration Statement 
            and Developers Venture Capital         No. 33-95096. 
            Corporation. 

10.14       Amendment No. 1 To Office Building     Incorporated by reference to Exhibit 10.14 
            Lease, dated July 9, 1993, by and      to the Registrant's Registration Statement 
            between the Company and Pioneer Bank.  No. 33-95096. 

10.15       Amendment No. 2 To Office Building     Incorporated by reference to Exhibit 10.15 
            Lease, dated August 15, 1994, by and   to the Registrant's Registration Statement 
                                                   No. 33-95096. 

34  

 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit 
  No.       Title                                  Method of Filing 
-------     -----                                  ---------------- 
            between the Company and T&C 
            Development. 

10.16       Fourth Addendum to Office Building     Incorporated by reference to Exhibit 10.16 
            Lease, dated April 21, 1995, by and    to the Registrant's Registration Statement 
            between the Company and T&C            No. 33-95096. 
            Development. 

10.17       Form of Promissory Note related to S   Incorporated by reference to Exhibit 10.17 
            Corporation Distribution.              to the Registrant's Registration Statement 
                                                   No. 33-95096. 

10.18       Smith Micro Software, Inc. Amended     Incorporated by reference to Exhibit 10.21 
            and  Restated Software Licensing and   to the Registrant's Quarterly Report on 
            Distribution Agreement, dated April    Form 10-Q for the quarter ended September 
            18, 1996, by and between the Company   30, 1996. 
            and U.S. Robotics Access Corp. 

10.19       Office Building Lease, dated March     Incorporated by reference to Exhibit 10.19 
            1, 1994, by and between Performance    to the Registrant's Annual Report on Form 
            Computing Incorporated and Petula      10-K for the fiscal year ended December 
            Associates, Ltd./KC Woodside.          3l, 1995. 

10.20       Agreement and Plan of Merger by and    Incorporated by reference to Exhibit 2 to 
            between Smith Micro Software, Inc.,    the Registrant's Current Report on Form 
            Performance Computing Incorporated     8-K filed with the Commission on March 28, 
            and PCI Video Products, Inc. dated     1996. 
            as of March 14, 1996. 

10.21       Amendment No. 1, dated as of March     Incorporated by reference to Exhibit 10.21 
            10, 1997, to Agreement and Plan of     to the Registrant's Annual Report on Form 
            Merger by and between Smith Micro      10-K for the fiscal year ended December 
            Software, Inc., Performance            31, 1996. 
            Computing Incorporated and PCI Video 
            Products, Inc. dated as of March 14, 
            1996. 

10.22       Amendment No. 6 to Office Building     Incorporated by reference to Exhibit 10.22 
            Lease, dated February 19, 1998, by     to the Registrant's Annual Report on Form 
            and between the Company and World      10-K for the fiscal year ended December 
            Outreach Center.                       31, 1997. 

10.23       Software Licensing and Distribution    Incorporated by reference to Exhibit 10.23 
            Agreement dated December 1, 1998, by   to the Registrant's Annual Report on Form 
            and between the Company and 3Com       10-K for the fiscal year ended December 
            Corporation                            31, 1998. 

10.24       Stock Purchase Agreement dated as of   Incorporated by reference to Exhibit 2 to 
            April 9, 1999 by and among Smith       the Registrant's Current Report on Form 
            Micro Software, Inc., STF              8-K filed with the Commission on April 23, 
            Technologies, Inc. and the             1999. 
            Shareholders of STF Technologies, 
            Inc. 

10.25       Amendment No. 7 to Office Building     Incorporated by reference to Exhibit 10.25 
            Lease, dated November 5, 1999, by      to the Registrant's Annual Report on Form 
            and between the Company and World      10-K for the fiscal year ended December 
            Outreach Center.                       31, 1999. 

21.1        Subsidiaries                           Filed herewith 

23.1        Independent Auditors' Consent.         Filed herewith 

35  

 
 
 
 
 
 
 
 
 
 
 
 
 
(b) EXHIBITS ON FORM 8-K  

No such reports were filed during the year ended December 31, 2000.  

36  

SIGNATURES  

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be 
signed on its behalf by the undersigned thereunto duly authorized.  

SMITH MICRO SOFTWARE, INC.  

Date:  March 29, 2001                       By:/s/ William W. Smith, Jr. 
                                               -------------------------- 
                                            William W. Smith, Jr. 
                                            Chairman of the Board, 
                                            President and Chief Executive 
Officer 

Date: March 29, 2001                        By /s/ Richard C. Bjorkman 
                                               -------------------------- 
                                            Richard C. Bjorkman 
                                            Chief Financial Officer 
                                            (Principal Financial Officer) 

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of 
the registrant and in the capacities and on the dates indicated.  

SIGNATURE                         TITLE                                           DATE 
---------                         -----                                           ---- 
/s/ William W. Smith, Jr.         Chairman of the Board,                     March 29, 2001 
-------------------------         President and Chief Executive Officer 
William W. Smith, Jr.             (principal executive officer) 

/s/ Rhonda L. Smith               Vice-Chairman of the Board,                March 29, 2001 
-------------------------         Secretary, Treasurer and Director 
Rhonda L. Smith 

/s/ Robert W. Scheussler          Senior Vice President, Chief               March 29, 2001 
------------------------          Operating Officer and Director 
Robert W. Scheussler 

/s/ Richard C. Bjorkman           Vice President of Finance and Chief        March 29, 2001 
------------------------          Financial Officer (principal 
Richard C. Bjorkman               financial and accounting officer) 

/s/ David  Sperling               Vice President, Chief Technical            March 29, 2001 
-----------------------           Officer 
David Sperling 

/s/ Thomas G. Campbell            Director                                   March 29, 2001 
----------------------- 
Thomas G. Campbell 

/s/ David M. Stastny              Director                                   March 29, 2001 
----------------------- 
David M. Stastny 

37  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

INDEPENDENT AUDITORS' REPORT  

To the Board of Directors and Stockholders of Smith Micro Software, Inc.:  

We have audited the accompanying consolidated balance sheets of Smith Micro Software, Inc. and subsidiaries (the Company) as of December 
31, 2000 and 1999, and the related consolidated statements of operations, stockholders' equity and cash flows for each of the three years in the 
period ended December 31, 2000. These financial statements are the responsibility of the Company's management. Our responsibility is to 
express an opinion on these financial statements based on our audits.  

We conducted our audits in accordance with auditing standards generally accepted in the United States of America. Those standards require 
that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An 
audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes 
assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement 
presentation. We believe that our audits provide a reasonable basis for our opinion.  

In our opinion, such consolidated financial statements present fairly, in all material respects, the financial position of Smith Micro Software, 
Inc. and subsidiaries as of December 31, 2000 and 1999, and the results of their operations and their cash flows for each of the three years in 
the period ended December 31, 2000, in conformity with accounting principles generally accepted in the United States of America.  

DELOITTE & TOUCHE, LLP  
Costa Mesa, California  
February 7, 2001  

F-1  

SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

CONSOLIDATED BALANCE SHEETS  
AS OF DECEMBER 31, 2000 AND 1999  

(IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)  

                                                                             2000           1999 
                                                                           --------       -------- 
ASSETS 

CURRENT ASSETS: 
Cash and cash equivalents                                                  $  6,178       $  8,704 
Accounts receivable, net of allowances for doubtful accounts 
  and other adjustments of $1,896 (2000) and $1,944 (1999)                    4,750          3,487 
Inventories                                                                     338            502 
Prepaid expenses and other current assets                                       294            253 
                                                                           --------       -------- 
    Total current assets                                                     11,560         12,946 

EQUIPMENT AND IMPROVEMENTS, net                                                 737            456 
OTHER ASSETS                                                                     89            215 
INTANGIBLE ASSETS, net                                                        2,928          2,312 
                                                                           --------       -------- 
                                                                           $ 15,314       $ 15,929 
                                                                           ========       ======== 
LIABILITIES AND STOCKHOLDERS' EQUITY 

CURRENT LIABILITIES: 
Accounts payable                                                           $  1,590       $    747 
Accrued liabilities                                                           1,297          1,350 
                                                                           --------       -------- 
    Total current liabilities                                                 2,887          2,097 

COMMITMENTS AND CONTINGENCIES (Note 5) 

STOCKHOLDERS' EQUITY: 
Preferred stock, par value $0.001 per share; 5,000,000 shares 
  authorized; none issued and outstanding 
Common stock, par value $0.001 per share; 30,000,000 shares 
  authorized; 16,232,000 and 15,724,000 shares issued and outstanding            16             16 
Additional paid-in capital                                                   24,789         23,039 
Accumulated deficit                                                         (12,378)        (9,223) 
                                                                           --------       -------- 
    Total stockholders' equity                                               12,427         13,832 
                                                                           --------       -------- 
                                                                           $ 15,314       $ 15,929 
                                                                           ========       ======== 

See notes to consolidated financial statements  

F-2  

 
 
 
 
 
 
 
SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

CONSOLIDATED STATEMENTS OF OPERATIONS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2000  

(IN THOUSANDS, EXCEPT PER SHARE DATA)  

                                                  YEARS ENDED DECEMBER 31, 
                                           -------------------------------------- 
                                            2000            1999           1998 
NET REVENUES 
  Software                                 $ 11,143       $ 10,700       $ 10,151 
  Consulting                                  2,595              0              0 
                                           --------       --------       -------- 
    Total Net Revenues                       13,738         10,700         10,151 
COST OF REVENUES 
  Software                                    2,499          2,476          2,911 
  Consulting                                  1,150              0              0 
                                           --------       --------       -------- 
    Total Cost of Revenues                    3,649          2,476          2,911 
                                           --------       --------       -------- 
GROSS PROFIT                                 10,089          8,224          7,240 

OPERATING EXPENSES: 
Selling and marketing                         5,578          6,135          3,984 
Research and development                      4,041          3,826          3,416 
General and administrative                    3,985          3,923          3,556 
                                           --------       --------       -------- 
  Total operating expenses                   13,604         13,884         10,956 
                                           --------       --------       -------- 
OPERATING LOSS                               (3,515)        (5,660)        (3,716) 

INTEREST INCOME                                 414            447            708 
                                           --------       --------       -------- 
LOSS BEFORE INCOME TAXES                     (3,101)        (5,213)        (3,008) 

INCOME TAX EXPENSE (BENEFIT)                     54            888         (1,112) 
                                           --------       --------       -------- 

NET LOSS                                   $ (3,155)      $ (6,101)      $ (1,896) 
                                           ========       ========       ======== 
NET LOSS PER SHARE, basic and diluted      $  (0.20)      $  (0.40)      $  (0.13) 
                                           ========       ========       ======== 
WEIGHTED AVERAGE NUMBER OF 
  SHARES OUTSTANDING                         15,984         15,292         15,075 
                                           ========       ========       ======== 

See notes to consolidated financial statements  

F-3  

 
 
 
 
 
 
SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2000  

(IN THOUSANDS)  

                                                                               RETAINED 
                                           COMMON STOCK        ADDITIONAL      EARNINGS 
                                       --------------------     PAID-IN     (ACCUMULATED 
                                       SHARES       AMOUNT      CAPITAL        DEFICIT)        TOTAL 
                                       ------       -------    ----------   ------------      ------- 
BALANCE, January 1, 1998               15,075       $    15     $21,399        $ (1,226)      $20,188 
Net loss                                                                         (1,896)       (1,896) 
                                       ------       -------     -------        --------       ------- 
BALANCE, December 31, 1998             15,075            15      21,399          (3,122)       18,292 

Issuance of common stock 
  in acquisitions                         409             1         999                         1,000 

Exercise of common stock options          240                       641                           641 

Net loss                                                                         (6,101)       (6,101) 
                                       ------       -------     -------        --------       ------- 
BALANCE, December 31, 1999             15,724            16      23,039          (9,223)       13,832 

Issuance of common stock 
  in acquisitions                         208                     1,018                         1,018 

Exercise of common stock options          300                       732                           732 

Net loss                                                                         (3,155)       (3,155) 
                                       ------       -------     -------        --------       ------- 
BALANCE, December 31, 2000             16,232       $    16     $24,789        $(12,378)      $12,427 
                                       ======       =======     =======        ========       ======= 

See notes to consolidated financial statements  

F-4  

 
 
 
 
 
 
 
 
SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

CONSOLIDATED STATEMENTS OF CASH FLOWS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2000  

(IN THOUSANDS)  

                                                                            YEARS ENDED DECEMBER 31, 
                                                                      ------------------------------------- 
                                                                        2000          1999           1998 
                                                                      --------      --------       -------- 
CASH FLOWS FROM OPERATING ACTIVITIES: 
Net loss                                                              $(3,155)      $ (6,101)      $ (1,896) 
Adjustments to reconcile net loss to net cash 
  used in operating activities: 
  Depreciation and amortization                                         1,112            916            833 
  Net change in allowance for doubtful accounts and 
    other adjustments to accounts receivable                               48           (689)          (158) 
  Deferred income taxes                                                                  805           (200) 
  Loss on disposal of equipment and improvements                           23 
  Change in operating accounts, net of amounts acquired: 
    Accounts receivable                                                (1,311)         1,563           (185) 
    Income taxes receivable                                                              956            196 
    Inventories                                                           164            199            (76) 
    Prepaid expenses and other assets                                     (41)           192           (373) 
    Accounts payable and accrued liabilities                              652         (1,015)           990 
                                                                      -------       --------       -------- 
      Net cash used in operating activities                            (2,508)        (3,174)          (869) 

CASH FLOWS FROM INVESTING ACTIVITIES: 
Capital expenditures                                                     (583)          (265)          (164) 
Cash paid for acquisition of business, net of cash received               (94)        (1,091) 
Cash paid for acquisition of  technologies, net of cash received          (73)                         (647) 
                                                                      -------       --------       -------- 
      Net cash used in investing activities                              (750)        (1,356)          (811) 

CASH FLOWS FROM FINANCING ACTIVITIES: 
Proceeds from issuance of common stock                                    732            641 
Repayment of notes payable                                                              (139) 
                                                                      -------       --------       -------- 
      Net cash provided by financing activities                           732            502 
                                                                      -------       --------       -------- 
NET DECREASE IN CASH AND CASH EQUIVALENTS                              (2,526)        (4,028)        (1,680) 

CASH AND CASH EQUIVALENTS, beginning of year                            8,704         12,732         14,412 
                                                                      -------       --------       -------- 
CASH AND CASH EQUIVALENTS, end of year                                $ 6,178       $  8,704       $ 12,732 
                                                                      =======       ========       ======== 

See notes to consolidated financial statements  

F-5  

 
 
 
 
 
SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

CONSOLIDATED STATEMENTS OF CASH FLOWS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2000 (CONTINUED)  

(IN THOUSANDS)  

                                                                         DECEMBER 31, 
                                                                ------------------------------- 
                                                                2000        1999         1998 
                                                                ----       ------      -------- 
SUPPLEMENTAL DISCLOSURES OF CASH FLOW 
  INFORMATION - 
  Cash paid (received) during the year for income taxes         $54        $(996)      $(1,198) 
                                                                ====       ======      ======= 

DISCLOSURE OF NON-CASH FINANCING AND INVESTING ACTIVITIES:  

During 2000, the Company acquired a product line (CheckIt Software) 
  and a business (QuickStart Technologies - Consulting) 
  in transactions summarized as follows: 
CheckIt Software: 
Fair value of purchased technology                                        $   721 
Common stock issued in acquisition                                           (560) 
Cash paid for acquisition                                                     (73) 
                                                                          ------- 
Liabilities assumed or created                                            $    88 
                                                                          ======= 
QuickStart Technologies - Consulting: 
Fair value of goodwill                                                    $   602 
Common stock issued in acquisition                                           (458) 
Cash paid for acquisition                                                     (94) 
                                                                          ------- 
Liabilities assumed or created                                            $    50 
                                                                          ======= 
During 1999, the Company acquired a business (STF Technologies) 
in a transaction summarized as follows: 
Fair value of assets acquired, including goodwill of $2,271               $ 2,686 
Common stock issued in acquisition                                         (1,000) 
Cash paid for acquisition                                                  (1,091) 
                                                                          ------- 
Liabilities assumed or created                                            $   595 
                                                                          ======= 

See notes to consolidated financial statements  

F-6  

 
 
 
SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2000  

1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES  

Description of Business - Smith Micro Software, Inc. and subsidiaries (the Company) develops and sells eCommerce, diagnostic utilities and 
communications software for personal and business use and provides professional services consulting. The Company's software includes 
products developed for the Internet and broadband technologies, products that enable eCommerce, Internet communications (voice-over-IP - 
VoIP), video conferencing, wireless communications, general system utility products and network fax along with traditional computer 
telephony. A substantial portion of the Company's sales are made direct to hardware connectivity device and personal computer manufacturers 
under Original Equipment Manufacturer (OEM) agreements. The Company sells its communication and diagnostic utility products through 
independent distributors and retail channels. As a result of the merger with Pacific Coast Software, Inc. (PCS) (Note 9), the Company entered 
into the eCommerce market. The Company's eCommerce products enable websites to be created with standard HTML text and provides fully 
automated payment processing and order accounting.  

Basis of Presentation - The accompanying consolidated financial statements reflect the operating results and financial position of Smith Micro 
Software, Inc. and its wholly owned subsidiaries in accordance with accounting principles generally accepted in the United States of America. 
All intercompany amounts have been eliminated in consolidation.  

Cash and Cash Equivalents - Cash and cash equivalents generally consist of cash, government securities and money market funds. All have 
original maturity dates of three months or less.  

Accounts Receivable - The Company sells its products worldwide. The Company performs ongoing credit evaluations of its customers and 
generally does not require collateral. The Company maintains reserves for potential credit losses, and those losses have been within 
management's expectations. Allowances for product returns and price protection are included in other adjustments to accounts receivable on the 
accompanying consolidated balance sheets.  

Inventories - Inventories consist principally of manuals and diskettes and are stated at the lower of cost (determined by the first-in, first-out 
method) or market.  

Equipment and Improvements - Equipment and improvements are stated at cost. Depreciation is computed using the straight-line method based 
on the estimated useful lives of the assets, generally ranging from three to seven years. Leasehold improvements are amortized using the 
straight-line method over the shorter of the estimated useful life of the asset or the lease term.  

Long Lived Assets - The Company accounts for the impairment and disposition of long-lived assets in accordance with Statement of Financial 
Accounting Standards (SFAS) No. 121, Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to Be Disposed Of. In 
accordance with SFAS No. 121, long-lived assets to be held are reviewed for events or changes in circumstances which  

F-7  

SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2000 (CONTINUED)  

indicate that their carrying value may not be recoverable. The Company periodically reviews the carrying value of long-lived assets to 
determine whether or not an impairment to such value has occurred and has determined that there was no impairment at December 31, 2000.  

Goodwill and Other Intangibles - Goodwill represents the excess purchase cost over the net assets acquired and is amortized over seven years 
using the straight-line method. Other intangible assets include acquired workforce value, acquired technology and product translation costs 
which are being amortized using the straight-line method over three years. Accumulated amortization on goodwill and other intangible assets 
amounted to $2.1 million and $1.4 million as of December 31, 2000 and 1999, respectively. The Company periodically evaluates the 
recoverability of goodwill based on an undiscounted operating profitability analysis and evaluates the recoverability of other intangible assets 
based on the requirements of SFAS No. 121. The Company has determined that there was no impairment at December 31, 2000.  

Revenue Recognition - Software revenue is recognized in accordance with the Statement of Position (SOP) 97-2, Software Revenue 
Recognition, as amended. SOP 97-2 provides guidance on when revenue should be recognized for licensing, selling, leasing or otherwise 
marketing computer software. The Company recognizes revenues from sales of its software as completed products are shipped and title passes 
and from royalties generated as authorized customers duplicate the Company's software, assuming collectibility is reasonably assured. The 
Company is generally not contractually obligated to accept returns, except for defective and damaged products. However, the Company may 
permit customers to return or exchange product and may provide price protection on products unsold by a customer. In accordance with SFAS 
No. 48, Revenue Recognition when Right of Return Exists, revenue is recorded net of an allowance for estimated returns, exchanges, 
markdowns, price concessions, and warranty costs. Such reserves are based upon management's evaluation of historical experience, current 
industry trends and estimated costs. While returns and other concessions have historically been within management estimates, the amount of 
estimated reserves could change as new information becomes available. The Company also provides technical support to its customers. Such 
costs have historically been insignificant.  

Consulting services revenue is recognized as services are provided or as milestones are delivered and accepted by customers.  

In December 1999, the SEC issued Staff Accounting Bulletin (SAB) 101, Revenue Recognition in Financial Statements. SAB 101 summarizes 
the staff's views in applying generally accepted accounting principles to selected revenue recognition issues in financial statements. SAB 101 
was adopted by the Company in the fourth quarter of 2000 and did not have a significant impact on the Company's consolidated financial 
statements.  

Software Development Costs - Development costs incurred in the research and development of new software products and enhancements to 
existing software products are expensed as incurred until  

F-8  

SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2000 (CONTINUED)  

technological feasibility has been established. The Company considers technological feasibility to be established when all planning, designing, 
coding and testing has been completed according to design specifications. After technological feasibility is established, any additional costs are 
capitalized. Through December 31, 2000, software has been substantially completed concurrently with the establishment of technological 
feasibility; and, accordingly, no costs have been capitalized to date.  

Advertising Expense - Advertising costs are expensed as incurred. Advertising expenses were $1.9 million, $2.4 million and $926,000 for the 
years ended December 31, 2000, 1999 and 1998, respectively.  

Income Taxes - The Company accounts for income taxes under SFAS No. 109, Accounting for Income Taxes. This statement requires the 
recognition of deferred tax assets and liabilities for the future consequences of events that have been recognized in the Company's financial 
statements or tax returns. The measurement of the deferred items is based on enacted tax laws. In the event the future consequences of 
differences between financial reporting bases and the tax bases of the Company's assets and liabilities result in a deferred tax asset, SFAS No. 
109 requires an evaluation of the probability of being able to realize the future benefits indicated by such asset. A valuation allowance related 
to a deferred tax asset is recorded when it is more likely than not that some portion or all of the deferred tax asset will not be realized.  

Fair Value of Financial Instruments - Pursuant to SFAS No. 107, Disclosures about Fair Value of Financial Instruments, the Company is 
required to disclose the fair value of all financial instruments included on its consolidated balance sheets. The Company considers the carrying 
value of such amounts in the financial statements to approximate their fair value due to (1) the relatively short period of time between 
origination of the instruments and their expected realization, (2) interest rates which approximate current market rates, or (3) the overall 
immateriality of the amounts.  

Stock-Based Compensation - The Company accounts for stock-based awards to employees using the intrinsic value method in accordance with 
Accounting Principles Board (APB) Opinion No. 25, Accounting for Stock Issued to Employees.  

Net Loss per Share - Pursuant to SFAS No. 128, Earnings per Share, the Company is required to provide dual presentation of "basic" and 
"diluted" earnings (loss) per share (EPS). Basic EPS amounts are based upon the weighted average number of common shares outstanding. 
Diluted EPS amounts are based upon the weighted average number of common and common equivalent shares outstanding. Common 
equivalent shares include stock options using the treasury stock method. Common equivalent shares are excluded from the calculation of 
diluted EPS in loss years, as the impact is antidilutive. Therefore, there was no difference between basic and diluted EPS for each period 
presented.  

Use of Estimates - The preparation of financial statements in conformity with generally accepted accounting principles requires management to 
make estimates and assumptions that affect the reported  

F-9  

SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2000 (CONTINUED)  

amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported 
amounts of revenues and expenses during the reporting years. Actual results could differ from those estimates.  

Comprehensive Income - The Company has adopted SFAS No. 130, Reporting Comprehensive Income. This statement establishes standards 
for the reporting of comprehensive income and its components. Comprehensive income, as defined, includes all changes in equity (net assets) 
during a period from non-owner sources. For each of the years ended December 31, 2000, 1999 and 1998, there was no difference between net 
loss and comprehensive loss.  

New Accounting Pronouncements - SFAS No. 133, Accounting for Derivative Instruments and Hedging Activities, is effective for all fiscal 
years beginning after June 15, 2000. SFAS No. 133, as amended, establishes accounting and reporting standards for derivative instruments, 
including certain derivative instruments embedded in other contracts and for hedging activities. Under SFAS No. 133, certain contracts that 
were not formerly considered derivatives may now meet the definition of a derivative. The Company will adopt SFAS No. 133 effective 
January 1, 2001. Management does not expect the adoption of SFAS No. 133 to have a significant impact on the financial position, results of 
operations, or cash flows of the Company because the Company does not have derivative instruments and does not engage in hedging 
activities.  

Reclassifications and Restatements - Certain reclassifications have been made to the prior years' financial statements to conform to the current 
year presentation. In addition, all 1999 and 1998 amounts have been restated for the merger with PCS in September 1999, which was accounted 
for as a pooling of interests (Note 9).  

F-10  

SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2000 (CONTINUED)  

2. EQUIPMENT AND IMPROVEMENTS  

Equipment and improvements consist of the following (in thousands):  

                                                         DECEMBER 31, 
                                                    --------------------- 
                                                     2000           1999 
                                                    -------       ------- 
Machinery and equipment                             $ 2,442       $ 2,030 
Leasehold improvements                                  273           170 
Office furniture and fixtures                           287           246 
                                                    -------       ------- 
                                                      3,002         2,446 

Less accumulated depreciation and amortization       (2,265)       (1,990) 
                                                    -------       ------- 
                                                    $   737       $   456 
                                                    =======       ======= 

3. ACCRUED LIABILITIES  

Accrued liabilities consist of the following (in thousands):  

                                                  DECEMBER 31, 
                                               ------------------ 
                                                2000        1999 
                                               ------      ------ 
Salaries and benefits                          $  581      $  466 
Cooperative advertising and rebates               313         410 
Royalties                                         282         191 
Manufacturers' representative commissions          21          32 
Other                                             100         251 
                                               ------      ------ 
                                               $1,297      $1,350 
                                               ======      ====== 

F-11  

 
 
 
SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2000 (CONTINUED)  

4. INCOME TAXES  

A summary of the income tax expense (benefit) is as follows (in thousands):  

                                           YEAR ENDED DECEMBER 31, 
                                     ----------------------------------- 
                                       2000         1999          1998 
                                     -------       -------       ------- 
Current: 
  Federal                            $             $    19       $(1,071) 
  State                                    4             7            74 
  Foreign                                 50            57            85 
                                     -------       -------       ------- 
                                          54            83          (912) 

Deferred: 
  Federal                             (1,508)       (2,433)           26 
  State                                 (328)         (297)         (226) 
  Change in valuation allowance        1,836         3,535 
                                     -------       -------       ------- 
                                                       805          (200) 
                                     -------       -------       ------- 
                                     $    54       $   888       $(1,112) 
                                     =======       =======       ======= 

A reconciliation of the provision (benefit) for income taxes to the amount of income tax expense that would result from applying the federal 
statutory rate (35%) to income before provision for taxes is as follows:  

                                                                        DECEMBER 31, 
                                                               --------------------------- 
                                                               2000       1999       1998 
                                                               -----     ------     ------ 
Federal statutory rate                                         (35)%      (35)%      (35)% 
State tax, net of federal benefit                                1          6         (3) 
Nondeductible expense related to acquired intangibles            6          2          3 
Other                                                            1          3         (1) 
Change in valuation allowance                                   29         41          0 
                                                               ---        ---        ---- 
                                                                 2 %       17 %       (36)% 
                                                               ===        ===        ==== 

F-12  

 
 
 
SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2000 (CONTINUED)  

The major components of the Company's deferred tax assets and liabilities are as follows (in thousands):  

                                          DECEMBER 31, 
                                      --------------------- 
                                       2000          1999 
                                      -------       ------- 
Various reserves                      $   908       $   785 
Nondeductible accruals                     74            74 
State taxes                                 1             1 
Prepaid expenses                         (362)          (52) 
Credit carryforwards                      681           481 
Net operating loss carryforwards        4,222         2,172 
Fixed Assets                             (153)           74 
                                      -------       ------- 
Subtotal                              $ 5,371       $ 3,535 
Valuation Allowance                    (5,371)       (3,535) 
                                      -------       ------- 
                                      $     0       $     0 
                                      =======       ======= 

The Company has federal and state net operating loss carryforwards of approximately $10,390,000 and $7,875,000, respectively, at December 
31, 2000. These federal and state net operating loss carryforwards will begin to expire in 2020 and 2003, respectively. In addition, the 
Company has federal and state tax credit carryforwards of approximately $464,000 and $217,000, respectively, at December 31, 2000.  

As of December 31, 2000, a valuation allowance of approximately $5,371,000 has been provided based upon the Company's assessment that it 
is more likely than not that sufficient taxable income will not be generated to realize the tax benefits of these temporary differences.  

Additionally, as of December 31, 2000, approximately $912,000 of the valuation allowance was attributable to the potential tax benefit of stock 
option transactions that will be credited directly to additional paid in capital, if realized.  

F-13  

 
SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2000 (CONTINUED)  

5. COMMITMENTS AND CONTINGENCIES  

Leases - The Company has non-cancelable operating leases for its building facilities which expire on various dates through July 31, 2005. 
Future minimum rental commitments under leases with terms of one year or more consist of the following (in thousands):  

Year ending December 31: 
  2001                           $  802 
  2002                              805 
  2003                              412 
  2004                              278 
  2005                              122 
                                 $2,419 
                                 ====== 

Total rent expense was $802,000, $707,000 and $636,000 for the years ended December 31, 2000, 1999 and 1998, respectively.  

Litigation - The Company is subject to litigation in the normal course of business, none of which management believes will have a material 
adverse effect on the Company's financial condition or results of operations.  

6. SEGMENT INFORMATION  

In the past, the Company operated as one business segment in the development and sales of software products. In 2000, the Company 
restructured its internal operations and management into two business segments: software products and Internet solutions.  

The software products operating segment develops and markets the Company's software products, except for eCommerce software. Within 
software products the Company further concentrates on wireless and broadband products, Macintosh products and the related retail products for 
each of these concentrations.  

The Internet solutions segment provides eCommerce software solutions, eBusiness strategy and integration of new infrastructure solutions into 
existing systems. The Internet solutions segment also includes hosting revenue.  

The Company does not separately allocate operating expenses to these segments, nor does it allocate specific assets to these segments. 
Therefore, segment information reported includes only revenues,  

F-14  

 
SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2000 (CONTINUED)  

cost of sales and gross profit, as this information and the geographic information described below are the primary information provided to the 
chief executive officer.  

Comparisons to 1999 and 1998 have not been made, as the Internet solutions segment was insignificant in 1999 and 1998. The following table 
shows the net revenues, cost of revenues and gross profit (in thousands) generated by each segment.  

                                        December 31, 2000 
                                        Software Products 
                        ------------------------------------------------------- 
                          Wireless                               Total Software      Internet      Total 
                        & Broadband      Macintosh      Retail      Products        Solutions     Company 
                        -----------      ---------      ------   --------------     ---------     ------- 
Net Revenue               $4,996          $1,634        $3,553       $10,183          $3,555      $13,738 
Cost of Revenue                                                        2,329           1,320        3,649 
                                                                     -------          ------      ------- 
Gross Profit                                                         $ 7,854          $2,235      $10,089 
                                                                     =======          ======      ======= 

OEM product sales were 43.2%, 58.0% and 67.2% of net revenues in 2000, 1999, and 1998, respectively. Sales of retail products were 25.9%, 
31.9%, and 24.8% of net revenues in 2000, 1999 and 1998, respectively. Consulting revenues represented 18.9% of the new revenues in 2000. 
Sales of other products accounted for approximately 10% of net revenues in each of the three year periods.  

Sales to individual customers and their affiliates which amounted to more than 10% of the Company's net revenues in the year indicated were 
as follows:  

                           DECEMBER 31, 
                   -------------------------- 
                   2000       1999       1998 
                   ----       ----       ---- 
Customer: 
1 -- (OEM)          6.5%      15.2%      23.3% 
2 -- (Retail)      20.4       23.4       18.0 
                   ----       ----       ---- 
                   26.9%      38.6%      41.3% 
                   ====       ====       ==== 

Accounts receivable from these two customers were $180,000 and $1,978,000 at December 31, 2000 and $452,000 and $1,862,000 at 
December 31, 1999, respectively.  

The Company has historically derived a significant portion of its revenues from a relatively small number of customers. A decision by a 
significant customer to substantially decrease or delay  

F-15  

 
 
SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2000 (CONTINUED)  

purchases from the Company or the Company's inability to collect receivables from these customers could have a material adverse effect on the 
Company's financial condition and results of operations.  

The Company also has export sales representing 18.9%, 17.8%, and 21.5% of its net revenues for the years ended December 31, 2000, 1999 
and 1998, respectively. Sales to customers in the Asia Pacific region were 5.5%, 11.7%, and 15.1% of net revenues for the years ended 
December 31, 2000, 1999 and 1998, respectively. All export sales have been denominated in U.S. dollars.  

7. PROFIT SHARING  

The Company offers its employees a 401(k) plan, in which the Company matches the employee contribution at a rate of 20%, subject to a 
vesting schedule. Total employer contributions amounted to $68,000, $71,000 and $42,000 for the years ended December 31, 2000, 1999 and 
1998, respectively.  

8. STOCK-BASED COMPENSATION  

In 1995, the Company adopted the 1995 Stock Option/Stock Issuance Plan (the Plan). The Plan, as amended, provides for issuance of, or 
options to be granted for the purchase of, an aggregate of 2,750,000 shares of common stock. Under the terms of the Plan, incentive and 
nonqualified options may be granted at an exercise price not less than 100% and 85%, respectively, of the fair market value on the grant date, 
with terms of up to 10 years, and with vesting to be determined by the Board of Directors.  

Stock option activity under the Plan is as follows:  

F-16  

SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2000 (CONTINUED)  

                                                                                          WEIGHTED 
                                                                                          AVERAGE 
                                                                              NUMBER      EXERCISE 
                                                                            OF SHARES      PRICE 
                                                                            ----------   --------- 
OUTSTANDING, January 1, 1998     (164,000 shares, 
       exercisable at weighted average exercise price of $6.01)               808,000     $ 3.72 
  Granted (weighted average fair value of $1.34)                              507,000       1.61 
  Canceled                                                                   (152,000)      3.38 
                                                                            --------- 
OUTSTANDING, December 31, 1998    (382,000 shares, 
       exercisable at weighted average exercise price of $4.23)             1,163,000       2.85 
  Granted (weighted average fair value of $1.12)                              373,000       1.72 
  Exercised                                                                  (240,000)      2.67 
  Canceled                                                                   (225,000)      2.88 
                                                                            --------- 
OUTSTANDING, December 31, 1999    (488,000 shares, 
       exercisable at weighted average exercise price of $3.67)             1,071,000       2.85 
  Granted (weighted average fair value of $1.90)                              928,000       2.44 
  Exercised                                                                  (300,000)      2.42 
  Canceled                                                                   (157,000)      4.68 
                                                                            --------- 
OUTSTANDING, December 31, 2000                                              1,542,000     $ 2.55 
                                                                            ========= 

Additional information regarding options outstanding as of December 31, 2000 is as follows:  

                                         OPTIONS OUTSTANDING           OPTIONS EXERCISABLE 
                                    -----------------------------     ---------------------- 
                                    WEIGHTED AVERAGE     WEIGHTED                   WEIGHTED 
   RANGE OF                            REMAINING          AVERAGE                   AVERAGE 
   EXERCISE            NUMBER         CONTRACTUAL        EXERCISE       NUMBER      EXERCISE 
    PRICES          OUTSTANDING       LIFE (YEARS)         PRICE      EXERCISABLE    PRICE 
--------------      -----------     ----------------     --------     -----------   -------- 
$0.91 - $ 2.25        848,000              9.2             $1.24         152,000      $1.65 
$2.88 - $ 3.81        583,000              8.4             $3.50         184,000      $3.05 
$5.16 - $ 7.10         51,000              7.0             $6.03          30,000      $6.52 
$7.25 - $14.00         60,000              4.9             $8.78          60,000      $8.78 
                    ---------                                            ------- 
                    1,542,000              8.6             $2.54         426,000      $3.60 
                    =========                                            ======= 

F-17  

 
 
SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2000 (CONTINUED)  

At December 31, 2000, 643,000 shares were available for future grants under the Stock Option Plan.  

Additional Stock Plan Information - As discussed in Note 1, the Company continues to account for its stock-based awards using the intrinsic 
value method in accordance with APB Opinion No. 25 and its related interpretations. No compensation expense has been recognized in the 
consolidated financial statements for employee stock arrangements as all grants have been made with an exercise price equal to the fair market 
value of the underlying shares at the date of grant.  

In March 2000, the Financial Accounting Standards Board (FASB) issued Interpretation No. 44 of Accounting Principles Board Opinion No. 
25, Accounting for Certain Transactions Involving Stock Compensation, which, among other things, addressed accounting consequences of a 
modification that reduces the exercise price of a fixed stock option award (otherwise known as repricing). If the exercise price of a fixed stock 
option award is reduced, the award must be accounted for as variable price stock plan from the date of the modification to the date the award is 
exercised, is forfeited, or expires unexercised. The exercise price of an option award has been reduced if the fair value of the consideration 
required to be paid by the grantee upon exercise is less than or potentially less than the fair value of the consideration that was required to be 
paid pursuant to the award's original terms. The requirements about modifications to fixed stock option awards that directly or indirectly reduce 
the exercise price of an award apply to modifications made after December 15, 1998, and was applied as of July 1, 2000. The adoption of this 
interpretation did not have an impact on the Company's consolidated financial statements.  

SFAS No. 123, Accounting for Stock-Based Compensation, requires the disclosure of pro forma net loss and loss per share had the Company 
adopted the fair value method as of the beginning of fiscal 1995. Under SFAS No. 123, the fair value of stock-based awards to employees is 
calculated through the use of option pricing models, even though such models were developed to estimate the fair value of freely tradable, fully 
transferable options without vesting restrictions, which significantly differ from the Company's stock option awards. These models also require 
subjective assumptions, including future stock price volatility and expected time to exercise, which greatly affect the calculated values.  

The Company's calculations were made using the Black-Scholes option pricing model with the following weighted average assumptions: 
expected life, 48 months following vesting (ranging from four to eight years); stock volatility, 120%, 105% and 89% for grants issued in 2000, 
1999 and 1998, respectively; risk-free interest rates, ranging from 5.17% to 6.69%, 5.5% and 5.2% in 2000, 1999 and 1998, respectively; and 
no dividends during the expected term. The Company's calculations are based on a single-option valuation approach, and forfeitures or 
cancellations are recognized as they occur. If the computed fair values of the 2000, 1999 and 1998 awards had been amortized to expense over 
the vesting period of the awards, pro forma net loss would have been $(3,489,000), or $(.22) diluted per share in 2000, $(6,420,000), or $(.42) 
diluted per share, in 1999 and $(2,267,000), or $(.15) diluted per share, in 1998.  

F-18  

SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2000 (CONTINUED)  

9. ACQUISITIONS  

On September 2, 2000, the Company acquired the eBusiness consulting practice of QuickStart Technologies, Inc., (the "QuickStart 
Acquisition") a provider of integrated Internet business services to middle market companies for 100,000 shares of Smith Micro Common 
Stock valued at $458,000 plus $94,000 in cash and $50,000 in accrued expenses, including acquisition costs. The acquisition was treated under 
the purchase method of accounting and the excess of cost over fair value of net assets acquired of $602,000 was allocated to goodwill, which is 
amortized using the straight-line method over 3 years.  

On July 31, 2000 the Company acquired the CheckIt(R) line of software products from Touchstone Software Corporation and eSupport.Com, 
Inc., a wholly owned subsidiary of TouchStone Software Corporation, (the "TouchStone Acquisition") for 108,000 shares of Smith Micro 
Common Stock valued at $560,000 plus $73,000 in cash and $88,000 in accrued expenses, including acquisition costs. Touchstone is the 
developer of the CheckIt(R) line of software which consist of general system utility products. The acquisition was considered a purchase of 
technology, which is being amortized using the straight-line method over 3 years.  

On September 3, 1999, Smith Micro acquired all of the outstanding capital stock of Pacific Coast Software, Inc. (the "PCS Merger") in 
exchange for one million shares of Smith Micro common stock. PCS is a developer and publisher of eCommerce software products and 
provides development and web hosting services to its customers. PCS is headquartered in San Diego, California and as a result of the PCS 
Merger, PCS became a wholly owned subsidiary of Smith Micro. The merger was treated as a pooling of interests for accounting purposes and 
the Company's historical financial statements and footnotes have been restated to reflect the combined amounts for all periods reported. Direct 
expenses of the transaction amounted to $187,000 and are included in general and administrative expenses for the year ended December 31, 
1999.  

The following table shows the separate historical results of the Company and PCS for the six months ended June 30, 1999 and the year ended 
December 31, 1998. Amounts are shown in thousands.  

F-19  

SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2000 (CONTINUED)  

                          Six Months           Year 
                            Ended             Ended 
                        June 30, 1999    December 31, 1998 
                        -------------    ----------------- 
                         (unaudited) 
Revenues: 
   Smith Micro             $ 6,067           $ 9,547 
   PCS                         331               604 
                           -------           ------- 
       Total               $ 6,398           $10,151 
                           =======           ======= 

Net income (loss): 
   Smith Micro             $(1,376)          $(1,998) 
   PCS                         (42)              102 
                           -------           ------- 
       Total               $(1,418)          $(1,896) 
                           =======           ======= 

On April 9, 1999, Smith Micro acquired all of the outstanding capital stock of STF Technologies, Inc. (the "STF Acquisition") in exchange for 
$1.1 million in cash, including acquisition costs, and 409,164 shares of Smith Micro Common Stock valued at $1,000,000. STF is a developer 
and publisher of fax and communications software products for the Apple Macintosh computer. STF was headquartered in Concordia, Missouri 
and, as a result of the STF Acquisition, STF became a wholly owned subsidiary of Smith Micro. The acquisition was treated as a purchase and 
the excess of cost over fair value of net assets acquired of $2,271,000 was allocated to goodwill, which is amortized using the straight-line 
method over seven years.  

Unaudited pro forma consolidated results of operations for the years ended December 31, 1999 and 1998 would have been as follows had the 
STF Acquisition occurred as of January 1 of each year (in thousands, except per share data):  

                                                                   For the Years 
                                                                 Ended December 31, 
                                                                 1999        1998 
                                                                -------     ------- 
Pro forma net revenues                                          $11,077     $12,615 
                                                                =======     ======= 
Pro forma net loss                                              $(6,360)    $(2,235) 
                                                                =======     ======= 
Pro forma net loss per share, basic and diluted                 $ (0.42)    $ (0.14) 
                                                                =======     ======= 
Pro forma weighted average number of shares outstanding          15,292      15,484 
                                                                =======     ======= 

F-20  

 
 
 
SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2000 (CONTINUED)  

Pro forma adjustments have been applied to reflect the addition of amortization related to the intangible assets acquired and reduction in 
interest income as if the acquisition had occurred on January 1, 1998. The pro forma adjustment for amortization related to intangible assets 
acquired was $81,000 for the period ended December 31, 1999 and $324,000 for the period ended December 31, 1998.  

In January 1998, the Company acquired certain fax technology assets from Mitek Systems, Inc. for $458,000 in cash which was allocated to 
purchased technologies. The fax software acquired provides fax functionality over Local Area Networks, the Internet and intranets.  

F-21  

SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

INDEPENDENT AUDITORS' REPORT ON SCHEDULE  

To the Stockholders of  
Smith Micro Software, Inc.:  

We have audited the consolidated financial statements of Smith Micro Software, Inc. and subsidiaries as of December 31, 2000 and 1999 and 
for each of the three years in the period ended December 31, 2000, and have issued our report thereon dated February 7, 2001, which is 
included elsewhere in this Annual Report on Form 10-K. Our audits also included the financial statement schedule listed in Item 14a(2). This 
financial statement schedule is the responsibility of the Company's management. Our responsibility is to express an opinion based on our 
audits. In our opinion, such financial statement schedule, when considered in relation to the basic consolidated financial statements taken as a 
whole presents fairly, in all material respects, the information set forth therein.  

Costa Mesa, California  
February 7, 2001  

DELOITTE & TOUCHE, LLP  

S-1  

SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

SCHEDULE II - VALUATION AND QUALIFYING ACCOUNTS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2000  

(IN THOUSANDS)  

                                                                ADDITIONS 
                                                BALANCE AT      CHARGED TO                    BALANCE AT 
                                               BEGINNING OF     COSTS AND                       END OF 
                                                  PERIOD         EXPENSES      DEDUCTIONS       PERIOD 
Allowance for doubtful accounts and 
  other adjustments (1): 
  2000                                            $1,944           $1,067       $ (1,115)       $ 1,896 
  1999                                             1,255            1,723         (1,034)         1,944 
  1998                                             1,413            2,227         (2,385)         1,255 

(1) Other adjustments relate principally to sales returns.  

S-2  

 
 
EXHIBIT INDEX  

Exhibit 
  No.       Title                                  Method of Filing 
-------     -----                                  ---------------- 
3.1         Amended and Restated Certificate of    Incorporated by reference to Exhibit 3.1 
            Incorporation of the Company.          to the Registrant's Registration Statement 
                                                   No. 33-95096. 

3.1.1       Amendment to the Amended and           Incorporated by reference to Exhibit 3.1.1 
            Restated Certificate of                to the Registrant's Quarterly Report on 
            Incorporation of the Company.          Form 10-Q for the period ended June 30, 
                                                   2000. 

3.2         Amended and Restated Bylaws of the     Incorporated by reference to Exhibit 3.2 
            Company.                               to the Registrant's Registration Statement 
                                                   No. 33-95096. 

4.1         Specimen certificate representing      Incorporated by reference to Exhibit 4.1 
            shares of Common Stock of the          to the Registrant's Registration Statement 
            Company.                               No. 33-95096. 

10.1        Form of Indemnification Agreement.     Incorporated by reference to Exhibit 10.1 
                                                   to the Registrant's Registration Statement 
                                                   No. 33-95096. 

10.2        1995 Stock Option/Stock Issuance       Incorporated by reference to Exhibit 10.2 
            Plan.                                  to the Registrant's Registration Statement 
                                                   No. 33-95096. 

 
 
 
 
 
 
Exhibit 
  No.       Title                                  Method of Filing 
-------     -----                                  ---------------- 
10.3        Form of Notice of Grant of Stock       Incorporated by reference to Exhibit 10.3 
            Option under 1995 Stock Option/Stock   to the Registrant's Registration Statement 
            Issuance Plan.                         No. 33-95096. 

10.4        Form of 1995 Stock Option Agreement    Incorporated by reference to Exhibit 10.4 
            under 1995 Stock Option /Stock         to the Registrant's Registration Statement 
            Issuance Plan.                         No. 33-95096. 

10.5        Form of 1995 Stock Purchase            Incorporated by reference to Exhibit 10.5 
            Agreement under 1995 Stock             to the Registrant's Registration Statement 
            Option/Stock Issuance Plan.            No. 33-95096. 

10.6        Distribution License Agreement dated   Incorporated by reference to Exhibit 10.6 
            September 30, 1991, by and between     to the Registrant's Registration Statement 
            the Company and Crandell Development   No. 33-95096. 
            Corporation. 

10.7        Application Program Interface Retail   Incorporated by reference to Exhibit 10.7 
            License Agreement July 28, 1992 by     to the Registrant's Registration Statement 
            and between the Company and Rockwell   No. 33-95096. 
            International Corporation. 

10.8        Application Program Interface          Incorporated by reference to Exhibit 10.8 
            License Agreement July 28, 1992 by     to the Registrant's Registration Statement 
            and between the Company and Rockwell   No. 33-95096. 
            International Corporation. 

10.9        Rockwell High Speed Interface          Incorporated by reference to Exhibit 10.9 
            License Agreement dated June 2,        to the Registrant's Registration Statement 
            1994, by and between the Company and   No. 33-95096. 
            Rockwell International Corporation. 

10.10       Letter Agreement dated February 22,    Incorporated by reference to Exhibit 10.10 
            1994, by and between the Company and   to the Registrant's Registration Statement 
            Rockwell International Corporation.    No. 33-95096. 

10.11       Letter Agreement dated April 22,       Incorporated by reference to Exhibit 10.11 
            1993, by and between the Company and   to the Registrant's Registration Statement 
            Rockwell International Corporation.    No. 33-95096. 

10.12       Software Distribution Agreement        Incorporated by reference to Exhibit 10.12 
            dated May 8, 1995, by and between      to the Registrant's Registration Statement 
            the Company and International          No. 33-95096. 
            Business Machines Corporation. 

10.13       Office Building Lease, dated June      Incorporated by reference to Exhibit 10.13 
            10, 1992, by and between the Company   to the Registrant's Registration Statement 
            and Developers Venture Capital         No. 33-95096. 
            Corporation. 

10.14       Amendment No. 1 To Office Building     Incorporated by reference to Exhibit 10.14 
            Lease, dated July 9, 1993, by and      to the Registrant's Registration Statement 
            between the Company and Pioneer Bank.  No. 33-95096. 

10.15       Amendment No. 2 To Office Building     Incorporated by reference to Exhibit 10.15 
            Lease, dated August 15, 1994, by and   to the Registrant's Registration Statement 
                                                   No. 33-95096. 

 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit 
  No.       Title                                  Method of Filing 
-------     -----                                  ---------------- 
            between the Company and T&C 
            Development. 

10.16       Fourth Addendum to Office Building     Incorporated by reference to Exhibit 10.16 
            Lease, dated April 21, 1995, by and    to the Registrant's Registration Statement 
            between the Company and T&C            No. 33-95096. 
            Development. 

10.17       Form of Promissory Note related to S   Incorporated by reference to Exhibit 10.17 
            Corporation Distribution.              to the Registrant's Registration Statement 
                                                   No. 33-95096. 

10.18       Smith Micro Software, Inc. Amended     Incorporated by reference to Exhibit 10.21 
            and  Restated Software Licensing and   to the Registrant's Quarterly Report on 
            Distribution Agreement, dated April    Form 10-Q for the quarter ended September 
            18, 1996, by and between the Company   30, 1996. 
            and U.S. Robotics Access Corp. 

10.19       Office Building Lease, dated March     Incorporated by reference to Exhibit 10.19 
            1, 1994, by and between Performance    to the Registrant's Annual Report on Form 
            Computing Incorporated and Petula      10-K for the fiscal year ended December 
            Associates, Ltd./KC Woodside.          3l, 1995. 

10.20       Agreement and Plan of Merger by and    Incorporated by reference to Exhibit 2 to 
            between Smith Micro Software, Inc.,    the Registrant's Current Report on Form 
            Performance Computing Incorporated     8-K filed with the Commission on March 28, 
            and PCI Video Products, Inc. dated     1996. 
            as of March 14, 1996. 

10.21       Amendment No. 1, dated as of March     Incorporated by reference to Exhibit 10.21 
            10, 1997, to Agreement and Plan of     to the Registrant's Annual Report on Form 
            Merger by and between Smith Micro      10-K for the fiscal year ended December 
            Software, Inc., Performance            31, 1996. 
            Computing Incorporated and PCI Video 
            Products, Inc. dated as of March 14, 
            1996. 

10.22       Amendment No. 6 to Office Building     Incorporated by reference to Exhibit 10.22 
            Lease, dated February 19, 1998, by     to the Registrant's Annual Report on Form 
            and between the Company and World      10-K for the fiscal year ended December 
            Outreach Center.                       31, 1997. 

10.23       Software Licensing and Distribution    Incorporated by reference to Exhibit 10.23 
            Agreement dated December 1, 1998, by   to the Registrant's Annual Report on Form 
            and between the Company and 3Com       10-K for the fiscal year ended December 
            Corporation                            31, 1998. 

10.24       Stock Purchase Agreement dated as of   Incorporated by reference to Exhibit 2 to 
            April 9, 1999 by and among Smith       the Registrant's Current Report on Form 
            Micro Software, Inc., STF              8-K filed with the Commission on April 23, 
            Technologies, Inc. and the             1999. 
            Shareholders of STF Technologies, 
            Inc. 

10.25       Amendment No. 7 to Office Building     Incorporated by reference to Exhibit 10.25 
            Lease, dated November 5, 1999, by      to the Registrant's Annual Report on Form 
            and between the Company and World      10-K for the fiscal year ended December 
            Outreach Center.                       31, 1999. 

21.1        Subsidiaries                           Filed herewith 

23.1        Independent Auditors' Consent.         Filed herewith 

 
 
 
 
 
 
 
 
 
 
 
 
 
SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

Exhibit 21.1 Subsidiaries  

               Subsidiary                                 State of Incorporation 
               ----------                                 ---------------------- 
Performance Computing Incorporated and PCI                        Oregon 
Video Products, Inc. 

STF Technologies, Inc.                                           Missouri 

Dolphin Safe Software, Inc.                                     California 
dba Pacific Coast Software, Inc. 

 
 
 
SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

Exhibit 23.1 Independent Auditors' Consent  

INDEPENDENT AUDITORS' CONSENT  

We consent to the incorporation by reference in Registration Statements No. 333-02418 and 333-40106 of Smith Micro Software, Inc. on Form 
S-8 of our reports dated February 7, 2001, appearing in this Annual Report on Form 10-K of Smith Micro Software, Inc. for the fiscal year 
ended December 31, 2000.  

DELOITTE & TOUCHE LLP  

Costa Mesa, California  
March 29, 2001  

End of Filing  

© 2005 | EDGAR Online, Inc.  

 
  
OFFICERS & DIRECTORS

William W. Smith, Jr.

Chairman of the Board

President and CEO

Rhonda L. Smith

Vice Chairman, Secretary and Treasurer

Robert W. Scheussler

Senior Vice President and COO

Richard C. Bjorkman

Vice President and CFO

David P. Sperling

Vice President and CTO

Thomas G. Campbell

Director

David M. Stastny

Director

SHAREHOLDER INFORMATION

CORPORATE HEADQUARTERS

51 Columbia

Aliso Viejo, CA  92656

(949) 362-5800

www.smithmicro.com

STOCK EXCHANGE LISTING

Smith Micro’s common stock trades on The Nasdaq Stock Market®

under the symbol SMSI.

TRANSFER AGENT AND REGISTRAR

Mellon Investor Services LLC

Overpeck Centre

85 Challenger Road

Ridgefield Park, NJ 07660

(800) 522-6645

www.mellon-investor.com

LEGAL COUNSEL

Brobeck, Phleger and Harrison LLP

Irvine, California

AUDITORS

Deloitte & Touche, LLP

Costa Mesa, California

SEC FORM 10-K

A copy of the company’s Annual Report to the SEC on Form 10-K

is available without charge by contacting the company at:

51 Columbia

Aliso Viejo, CA  92656

(949) 362-5800

TRADEMARKS

The following Smith Micro Software, Inc. trademarks or registered

trademarks  may  appear  in  this  Shareholder  Letter:  conexs.com,

CheckIt,  CheckIt  Factory  Edition,  CheckIt  FastMove,  Checkit

NetOptimizer,  CheckIt  Portable  Edition,  CheckIt  Professional

Edition,  CheckIt  Suite,  CheckIt  Utilities,  HotFax,  HotFax

MessageCenter,  HotFax  Share,  HotPage,  Internet  CommSuite,

MacComCenter,  MacComCenter  with  voice,  MacComCenter  Plus,

QuickLink, QuickLink MessageCenter, QuickLink Mobile, QuickLink

Phonebook,  VideoLink,  VideoLink  Mail,  VideoLink  Pro,  FAXstf,

FAXstf Pro, FAXstf Network, WebCatalog, WebCatalog Builder.

Apple,  Mac  and  Macintosh  are  registered  trademarks  of  Apple

Computer, Inc. Microsoft and Windows are registered trademarks

of  Microsoft  Corp.  All  other  trademarks  and  product  names  are

the property of their respective companies. All rights reserved.

ADDITIONAL INFORMATION

Smith Micro maintains an active investor relations program. If you

have  any  questions,  or  would  like  additional  information

concerning the operations or financial statements, please contact:

Investor Relations

Smith Micro Software, Inc.

51 Columbia

Aliso Viejo, CA 92656

949-362-5800

investors@smithmicro.com

www.smithmicro.com/investors