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Smith Micro Software

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Employees 201-500
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FY2001 Annual Report · Smith Micro Software
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Dear Shareholder: 

Attached you will find the year 2001 annual report for 
Smith Micro.  As we have previously reported, the fourth 
quarter was our first profitable quarter since early 1998, 
thanks to factors including initial sales of our new CheckIt 
Firewall and FAXstf OS X products.  This was a 
considerable achievement, considering it took place just 
after the September 11 terrorist attacks 

Despite a weaker first quarter this year  (will have by then), 2002 promises to be a strong 
year for Smith Micro shareholders.  Let me briefly share the reasons for my optimism for 
the remainder of 2002. 

Some of the most promising developments are occurring in our Wireless & Broadband 
Division, as reflected in several high-profile agreements we have announced over the 
past year.   

The most significant announcement was that Verizon Wireless, the country’s #1 wireless 
carrier, is private-labeling our QuickLink Mobile software and selling it in kits designed 
to provide Internet connectivity to mobile PC devices through the user’s wireless phone.  
We also anticipate additional agreements to follow as we take leadership in the rapidly 
growing market for wireless data connectivity. (has been announced) Although I cannot 
specify other customers at this time, you should expect to hear about many other major 
players in the wireless arena teaming with us to provide QuickLink Mobile to their 
customers. 

If we are successful at closing these deals, we expect our wireless customers  to 
generate significant revenues in 2002 with a positive effect on our bottom line. Our 
relationships with Verizon and other existing customers such as Audiovox, Telus Mobility 
and LGIC (OK) already give us access to a very significant market share of the North 
American wireless market, and they offer a key reference that we expect will open the 
door to other important accounts, both domestically and internationally. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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UNITED STATES  
SECURITIES AND EXCHANGE COMMISSION  
Washington, D.C. 20549  

FORM 10-K  

[X] 

[  ] 

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 
      For the fiscal year ended December 31, 2001 

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 
      For the transition period from ______to ______ 

Commission File Number 0-26536  

SMITH MICRO SOFTWARE, INC.  
(Exact name of registrant as specified in its charter)  

Delaware  
(State or other jurisdiction of incorporation or organization) 

33-0029027  
(I.R.S. Employer Identification Number) 

51 Columbia, Suite 200, Aliso Viejo, CA  
(Address of principal executive offices) 

92656  
(Zip Code) 

Registrant’s telephone number, including area code: (949) 362-5800  

Common Stock, $.001 par value  
(Title of each class) 

Nasdaq National Market  
(Name of each exchange on which registered) 

Securities registered pursuant to Section 12(b) of the Act: None  
Securities registered pursuant to Section 12(g) of the Act: Common Stock, $.001 par value  

     Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange 
Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been 
subject to such filing requirements for the past 90 days. YES (X) NO (  )  

     Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be 
contained, to the best of Registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this 
Form 10-K or any amendment to this Form 10-K [  ].  

     The Registrant does not have different classes of Common Stock. As of March 12, 2002, the aggregate market value of the Common Stock 
of the Registrant held by non-affiliates was $7,685,160, based upon the closing sale price of such stock on that date. For purposes of such 
calculation, only executive officers, board members, and beneficial owners of more than 10% of the Company’s outstanding Common Stock 
are deemed to be affiliates.  

     As of March 12, 2002, there were 16,232,416 shares of Common Stock outstanding.  

DOCUMENTS INCORPORATED BY REFERENCE  

     Portions of the Registrant’s Proxy Statement for the Annual Meeting of Stockholders currently expected to be held on May 21, 2002, as 
filed with the Securities Exchange Act of 1934, as amended, are incorporated by reference in Part III of this Report.  

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
   
TABLE OF CONTENTS  

PART I 
Item 1. BUSINESS 
Item 2. PROPERTIES 
Item 3. LEGAL PROCEEDINGS 
Item 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS 
PART II 
Item 5. MARKET FOR THE REGISTRANT’S COMMON EQUITY AND RELATED STOCKHOLDER 
MATTERS 
Item 6. SELECTED FINANCIAL DATA 
Item 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND 
RESULTS OF OPERATIONS 
Item 7A. QUALITATIVE AND QUANTITATIVE DISCLOSURES ABOUT MARKET RISK 
Item 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA 
Item 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND 
FINANCIAL DISCLOSURE 
PART III 
Item 10. DIRECTORS AND EXECUTIVE OFFICERS 
Item 11. EXECUTIVE COMPENSATION 
Item 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT 
Item 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS 
PART IV 
Item 14. EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON FORM 8-K 
EXHIBIT 23.1 

Table of Contents  

SMITH MICRO SOFTWARE, INC.  

2001 FORM 10-K ANNUAL REPORT  

TABLE OF CONTENTS  

Item 1. 
Item 2. 
Item 3. 
Item 4. 

Item 5. 

Item 6. 
Item 7. 

Item 7A 

Item 8. 
Item 9. 

Item 10. 
Item 11. 
Item 12. 

Item 13. 

Item 14. 

PART I 

BUSINESS 
PROPERTIES 
LEGAL PROCEEDINGS 
SUBMISSION OF MATTERS TO A VOTE OF SECURITYHOLDERS 

PART II 
MARKET FOR THE REGISTRANT’S COMMON EQUITY AND RELATED 
STOCKHOLDER MATTERS 
SELECTED FINANCIAL DATA 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL 
CONDITION AND RESULTS OF OPERATIONS 
QUALITATIVE AND QUANTITATIVE DISCLOSURES ABOUT MARKET 
RISK 
FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA 
CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON 
ACCOUNTING AND FINANCIAL DISCLOSURE 

PART III 
DIRECTORS AND EXECUTIVE OFFICERS 
EXECUTIVE COMPENSATION 
SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND 
MANAGEMENT 
CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS 

EXHIBITS, FINANCIAL STATEMENT SCHEDULES AND REPORTS ON  
FORM 8-K 

PART IV 

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      The Private Securities Litigation Reform Act of 1995 provides a “safe harbor” for forward-looking statements. The statements 
contained in this Annual Report on Form 10-K that are not statements of historical fact may be forward looking statements. Words 
such as “anticipates,” “believes,” “expects,” “intends,” “plans” or similar expressions are intended to identify such forward-looking 
statements. Such statements are not guarantees of future performance and are subject to a number of risks and uncertainties that 
could cause the actual results of the company to materially differ from those anticipated. Readers are cautioned not to place undue 
reliance on these forward-looking statements that speak only as the date hereof. The company disclaims any obligation to publicly 
release the results of any revisions to these forward looking statements that may be made to reflect events or circumstances occurring 
subsequent to the filing of this Form 10-K with the Securities and Exchange Commission or otherwise to revise or update any oral or 
written forward looking statement that may be made from time to time by or on behalf of the company. Readers are also urged to 
carefully review and consider the various disclosures made by the company that describe certain factors which affect the company’s 
business, including the “Risk Factors” commencing on page 21 of this Annual Report, in “Management’s Discussion and Analysis of 
Financial Condition and Results of Operations” and similar discussions in our other Securities and Exchange Commission filings. You 
should carefully consider those factors, in addition to the other information in this Annual Report, before deciding to invest in our 
company or to maintain or increase your investment.  

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Item 1. BUSINESS  

General  

PART I  

     We are a developer and marketer of wireless, communications, diagnostic, utility and eCommerce software products as well as a provider of 
Internet consulting and hosting services. We design integrated, cross platform, easy-to-use software for personal computing and business 
solutions. Our software includes products developed for the wireless, Internet and broadband technologies, products that enable wireless 
communications, eCommerce, Internet communications (voice-over-IP), video conferencing, general system utility and diagnostic products and 
network fax along with traditional computer telephony.  

     We continue to develop new products that leverage off our core technologies. We also leverage our experience and position with original 
equipment manufacturers, commonly known as OEM’s, to deploy these new product releases. Additionally, we are expanding our customer 
base to include wireless service providers and manufacturers that produce wireless handsets and produce devices that take advantage of the 
high bandwidth Internet connectivity such as cable and xDSL modems. Our corporate products are designed to provide cost effective and 
efficient methods of communicating that take advantage of corporate local and wide area networks, including the Internet or intranets.  

     We were first incorporated in California in 1983 and later reincorporated in Delaware in 1995. In 1985, we shipped our first data 
communication software product. At that time, we generated revenues primarily from the market acceptance of our OEM fax and data 
communication software products. We began providing video communication products in 1996 to both OEM and retail customers. In January 
1998, we purchased certain fax software assets of Mitek Systems, Inc. to provide LAN, Internet and Internet fax transmission solutions 
designed for the corporate market. In September 1998, we shipped our first Internet communications software product. This multi-purpose 
product provides for integrated telephony, multimedia e-mail, video surety, fax, video conferencing and text based chat functionality over the 
Internet and other IP protocol services such as LAN’s and WAN’s. Designed to take advantage of high bandwidth technology, this product 
functions over a variety of IP connectivity hardware including xDSL modems, cable modems, network interface devices and analog modems.  

     In April 1999, we expanded our Macintosh products with the acquisition of STF Technologies, Inc. This acquisition enhanced our ability to 
develop and sell communications (primarily fax) software to the Macintosh market. In September 1999, we acquired Pacific Coast Software so 
that we could offer eCommerce business solutions. In July 2000, we acquired the TouchStone CheckIt® product line (See Note 9 to the 
consolidated financial statements). We market these products under the Smith Micro CheckIt® brand including CheckIt® Firewall. Finally, in 
September 2000 we acquired the consulting practice unit of QuickStart Technologies, Inc., a provider of integrated Internet business services to 
middle market companies (See Note 9 to the consolidated financial statements).  

     Our products for the consumer and business markets are available through Internet sales, retail stores, direct sales, eTailers and value-added 
resellers (VARs). Retail outlets that sell our products include CompUSA, Office Depot, Micro Center, Staples, Circuit City, PC Connections, 
Multiplezones, and Fry’s Electronics. Our products can be purchased at many online locations, including Buy.com, Beyond.com and 
Amazon.com. In the original equipment manufacturers (or OEM) market we are a supplier of communication and diagnostic utility software, 
having shipped over 40 million copies of products. Our OEM customers include manufacturers of wireless devices and services, personal 
computers, digital cameras and data modems. We currently maintain OEM relationships with several companies including Verizon, Tektronix, 
Hughes Network Systems, Apple, Hewlett Packard, Gateway, Brother International, Philips Consumer Electronics, Viking Components, Zoom, 
D-Link, Audiovox, LGIC, and Kyocera.  

     The Internet Solutions Division services include supporting our WebCatalog product, complete website design and installation, website 
hosting and co-location services and application service provider services for  

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WebCatalog. Our eCommerce customers include Kyocera/Infocomm, Harmon Multimedia, Diedrich’s Coffee and Boomtown Casino, among 
others.  

Industry Backgrounds  

      Wireless Industry –  The proliferation of wireless technologies is offering competition to traditional communications services and providing 
new opportunities globally. The evolving types of wireless infrastructures being implemented such as 1xRTT, GPRS and ultimately 3G will 
offer wider bandwidth data services. Cellular platforms include the basic cellular phone, personal computing devices (PC's) and personal 
communications devices including PDA's and handheld's. The adoption of these new mobile and wireless communications services provides 
opportunities for new communications software products.  

     Our core communications technology has been updated to explore and enhance this emerging wireless data market. We manufacture, market 
and sell value-added wireless telephony products primarily targeted at the OEM market, particularly mobile phone manufacturers and cellular 
service providers. We offer software products for Windows XP, Windows 2000, Windows NT, Windows 98, Windows 95, Windows ME, 
Windows CE, Pocket PC, Palm, Unix and Linux operating systems.  

     The underlying design concept is the long-standing Smith Micro concept of “enhancing the out-of-box experience” for the ultimate 
consumer, thereby keeping the consumer satisfaction high and the OEM device sold. In addition, our custom engineering services bring more 
than 20 years of hardware and software experience to OEM's seeking to better market their products by adding additional product features, 
customizing existing features and translating an application into additional languages.  

      Internet Industry - Businesses and consumers are using the Internet to communicate, transact business, share information, and access vast 
information resources. The increasing demand for Internet access is driving the adoption of new technology that enhances the Internet 
experience. These advances are found in personal computers and Internet access devices such as wireless devices, analog modems, cable 
modems, xDSL modems, network interface cards and software solutions. These connectivity devices enable personal computer communication 
using direct connections, or connections over the Internet, intranets, Local Area Networks and Wide Area Networks. Manufacturers continue to 
deliver products with higher transmission speeds and increased functionality. The rapid pace of these changes, the need to support a variety of 
operating systems, including Windows XP, Windows 2000, Windows NT, Windows ME, Windows 98, Windows 95, Windows CE, Palm, 
Unix, Linux and Macintosh, and the desire to differentiate products, present a significant communication software challenge. Manufacturers 
generally focus on hardware and do not find it cost effective to internally develop software to meet the evolving needs of communication 
software for multiple platforms. Instead, these manufacturers typically bundle software from outside providers with their hardware. As 
technology develops and communication hardware device manufacturers expand the functionality of communication devices, communication 
software must be continually upgraded and improved in order for such devices to continue to offer integrated, easy-to-use solutions to enable 
this functionality to the end user.  

      Diagnostic/Utility Software Industry - Diagnostic and utility software products assist home or corporate users as well as technical services 
departments of the hardware manufacturers and hardware service companies identify and repair computer system related errors and other 
problems. As the hardware manufacturers adopt new technology, the diagnostic tools must be continuously improved in order to solve new 
problems. The challenge is to provide tools that support both the novice and technically savvy technical support personnel.  

      Computer Consulting Industry - A corporation’s information technology department generally will evaluate whether to design, build or 
support these systems internally or to contract some or all of this work to specialists with technical expertise. Many corporations choose to use 
outside consulting contractors for this work in order to focus their resources on their core competencies and avoid the time and expense 
required to train their own employees. Our efforts are focused on these outsourced services.  

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Smith Micro Strategy and Products  

     In the past, we operated as one business segment in the development and sales of software products. In 2000, we restructured our internal 
operations and management into two business segments: software products and Internet solutions. The software products operating segment 
develops and markets our software products, except for eCommerce software. Within software products we further concentrate on wireless and 
broadband products, Macintosh products and the related retail products for each of these concentrations. The Internet solutions segment 
provides eCommerce software solutions, strategy and integration of new infrastructure solutions into existing systems. The Internet solutions 
segment also provides customer hosting. See Note 6 of Notes to Consolidated Financial Statements for financial information related to our 
operating segments.  

     In addition to our internal restructuring in 2000, we added key technologies by acquiring TouchStone Software CheckIt® software products 
and QuickStart’s consulting business. These acquisitions have enabled us to broaden our market opportunities as well as our retail product 
offerings, and develop a consulting service organization within our company.  

Products and Services  

     The following is a list of the software products and services we offer, as well as a brief description of their principal features and functions:  

Wireless & Broadband (OEM Software Products)  

QuickLink® Mobile 

Turns data capable wireless phones into wireless modems 

Wireless Fax / Data Products 

QuickLink® Mobile  
Phonebook 

Enables users to be able to easily edit wireless phonebooks on a PC computer and copy email or PIM 
databases to the phone 

QuickLink® Fax 

Turns data capable wireless phones into wireless fax modems 

QuickLink® 

QuickLink®  
MessageCenter 

VideoLink® 

VideoLink® Mail 

Desktop Fax / Data Voice Products 

Enables users to exchange faxes and data files with remote modems, fax/modems and fax machines 
quickly and easily 

An integrated voice, fax and data communication software program that lets users receive voice mail and 
exchange faxes and data files with remote modems, fax/modems, and fax machines quickly and easily 

Video and Audio Products 

Enables video and audio communications over the Internet, intranet or ordinary telephone lines using a 
standard analog modem connection 

Allows users to attach audio/video messages to emails as self-extracting files that can be opened by 
recipients without special software 

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Macintosh (OEM Software Products)  

FAXstf™ X 

VideoLink® Pro 

Enables users to exchange faxes and data files with remote modems, fax/modems, and fax machines 
quickly and easily on the new OS X operating environment 

Enables users to converse with video and voice over a standard telephone line, Internet Wide Area 
Networks (WAN’s) and Local Area Networks (LAN’s) 

Retail (Channel) Software Products  

Utility Products 

CheckIt® Utilities 

Provides end-users the hardware information they need to evaluate, fine-tune and manage their 
systems 

CheckIt® NetOptimizer™ 

An Internet performance utility that actually speeds up Internet usage by actually adjusting 
computer modem, port and software settings to accept data faster from the Internet 

CheckIt® FastMove™ 

CheckIt® Firewall 

A program that lets users copy files, folders or directories with the single simple click of a 
button 

Provides protection against unwanted security invasion on a Personal computer from the 
outside particularly the Internet. 

HotFax® MessageCenter 

HotFax® MessageCenter  
Pro – for the Mac 

HotFax® 

HotFax® Share 

Desktop & Network Fax / Data Voice Products 

An integrated voice, fax and data communication software program that lets users receive 
voice mail and exchange faxes and data files with remote modems, fax/modems, and fax 
machines quickly and easily 

An integrated voice, fax and data communication software program that lets users receive 
voice mail and exchange faxes and data files with remote modems, fax/modems, and fax 
machines quickly and easily 

Enables users to exchange faxes and data files with remote modems, fax/modems, and fax 
machines quickly and easily 

A client/server net faxing solution that eliminates the need for phone lines at every desktop, 
which reduces cost and network management 

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Internet Solutions  

Consulting 

Hosting 

WebCatalog™ 

Acquisitions  

Services 

Consulting services range from supporting our WebCatalog product to complete website design and installation 
consulting services. 

We maintain a network operations facility that is monitored 24 hours a day and 7 days a week to ensure maximum 
uptime. We offer a broad spectrum of bandwidth and service options to customers. We host customers on one of 
our servers or house their server at our location. 

Provides the tools necessary to develop a Web site or an eCommerce Web store supporting Windows, Mac, 
Unix and Linux. Wireless WebDNA™ is an additional function that can be added to a Web site built using 
WebCatalog™ that enables WAP capability. 

Products 

     In September 2000, we acquired the eBusiness consulting practice of QuickStart Technologies, Inc. As a result of this acquisition, we now 
have a comprehensive suite of services to assist middle market clients in planning, implementing and supporting eBusiness initiatives. These 
services include methodologies to help clients focus, define and prioritize Internet investments; develop eCommerce sites and custom 
eBusiness applications; implement tools to increase revenue per online transaction and transactions per customer; warehouse, mine and 
integrate data for enhanced accessibility and effective decision support; and select the right technology infrastructure to support eBusiness.  

     In July 2000, we acquired the CheckIt® line of software products from Touchstone Software Corporation and eSupport.Com, Inc., a wholly 
owned subsidiary of TouchStone Software Corporation. We market these products under the Smith Micro CheckIt® brand including: CheckIt® 
NetOptimizer™, CheckIt® Utilities; CheckIt® FastMove™; and CheckIt® Suite. CheckIt® NetOptimizer™ analyzes and optimizes wireless, 
broadband and dialup Internet connections for maximum performance. CheckIt® Utilities enables users to uncover potential problems, check 
PC performance and assess system reliability. CheckIt® FastMove™ is a file synchronization and transfer program for users who work on 
multiple PC’s and also includes file management utilities. These products will also be included as components in the CheckIt® Suite product. 
These products will also be available in special versions for OEM customers along with CheckIt® Factory Edition, targeted at PC 
manufacturers for factory testing and burn-in.  

     In September 1999, Smith Micro acquired all of the outstanding capital stock of Pacific Coast Software. Headquartered in San Diego, 
California, PCS is now a wholly owned subsidiary of Smith Micro. PCS is a developer and publisher of eCommerce software products and 
provides development and web hosting services to its customers.  

      In April 1999, Smith Micro acquired all of the outstanding capital stock of STF Technologies, Inc. STF is a developer and publisher of fax 
and communications software products for the Apple Macintosh computer. Headquartered in Concordia, Missouri, STF is now a wholly owned 
subsidiary of Smith Micro.  

Sales and Marketing  

     Our products are available worldwide to customers through channels that include distributors, retail, mail order, corporate resellers, Internet-
based resellers or “eTailers,” value added resellers, original equipment  

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manufacturers and educational institutions. We also sell products and product upgrades over the Internet through our own webstore at 
www.smithmicro.com.  

     We maintain distribution relationships with major independent distributors. These distributors stock our products for redistribution to 
independent dealers, consultants and other resellers. We also maintain direct relationships with major retailers, while marketing to these 
retailers through independent distributors. Our sales force works closely with our major distributor and reseller accounts to manage the flow of 
orders, inventory levels and sell-through to customers. We also work closely with them to manage promotions and other selling activities.  

     Our agreements with distributors are generally nonexclusive and may be terminated by either party without cause. These distributors are not 
within our control and are not obligated to purchase products from us. These distributors also represent other vendors’ product lines. Sales to 
Ingram Micro, a retail distributor, represented 16.9%, 20.4% and 23.4% of our net revenues in 2001, 2000 and 1999, respectively.  

     Our marketing activities include advertising in trade, technical and business publications, online advertising, public relations, cooperative 
marketing with distributors, resellers and dealers, direct mailings to existing and prospective end-users and participation in trade and computer 
shows.  

     We are exposed to the risk of product returns and markdown allowances with respect to our distributors and retailers. We generally accept 
returns for defective and damaged products and we may also permit customers to return or exchange product or we may provide price 
protection on products unsold by a customer. In addition, we may provide markdown allowances, which consist of credits given to customers 
to induce them to increase sales to consumers and to help manage our customers’ inventory levels in the distribution channel. Although we 
maintain a reserve for returns and markdown allowances, and we manage our returns and markdown allowances through our authorization 
procedure, we could choose to accept substantial product returns and provide markdown allowances to maintain our relationships with retailers 
and our access to distribution channels. During the year ended December 31, 2001, our largest distributor changed its order taking and stocking 
policies. As a result, we agreed, in the second quarter of 2001, to accept a significantly higher level of product returns than was anticipated in 
an effort to work with the distributor to reduce their inventory. We believe that these returns represented a one-time event related to a policy 
change of our largest distributor that will not significantly impact the historical and ongoing return rates from the distributor. If this is not an 
isolated occurrence, future unexpected returns could have an adverse effect on our consolidated financial statements. As a percentage of our net 
revenues, retail sales represented 24.2% of our revenues in 2001, 25.9% of our revenues in 2000 and 31.9% of our revenues in 1999. For 
further discussion, see Summary of Significant Accounting Policies and Notes to Consolidated Financial Statements in this Form 10-K.  

     Our OEM market continues to evolve as we continue to offer new communications products and OEM’s adopt new technologies and 
software bundling techniques. Our OEM customers include cell phone manufacturers, cellular service providers, personal computer and other 
PC related equipment manufacturers. These manufacturers bundle or pre-load our software products with their own hardware products. We 
have translated selected products into as many as 18 languages to allow our OEM customers the flexibility of offering multi-language products 
that meet the needs of their worldwide markets.  

     The cycle from the placement of an OEM order to shipping is very short. OEM customers generally operate under a just-in-time system and 
we generally ship our products as we receive orders. Additionally, an increasing percentage of our OEM revenue is derived from royalties 
accrued by customers that are authorized to replicate our software products on a CD or to preload our software on a personal computer.  

     The three largest OEM customers, and their respective affiliates, in each year, have accounted for 20.6% of our net revenues in 2001, 20.6% 
of our net revenues in 2000, and 26.8% of our net revenues in 1999. Our major customers could reduce their orders of our products in favor of 
a competitor’s product or for any other reason. The loss of any of our major OEM customers, decisions by a significant OEM customer to 
substantially decrease purchases or our inability to collect receivables from these customers could have an adverse effect on our business  

     We have relatively little backlog for our OEM products at any given time and we do not consider backlog to be  

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a significant indicator of future performance. Moreover, we generally do not produce software in advance of anticipated orders and therefore 
have insignificant amounts of inventory. As a result of the foregoing, our revenues in any quarter are substantially dependent on orders booked 
in that quarter.  

     Our consulting service assists customers in deploying and using computer operating systems, applications, and communications products. 
This group works out of our Internet Solutions group and helps create enterprise-wide computing solutions for large corporate accounts.  

Customer Service and Technical Support  

     We provide technical support and customer service through our web site, email, telephone and fax. OEM customers generally provide their 
own primary customer support functions and rely on us for back-up support for their own technical support personnel. We provide technical 
support to end users of OEM customers through the technical support section of our web site.  

Product Development  

     The software industry, particularly the Internet and wireless/broadband markets, are characterized by rapid and frequent changes in 
technology and user needs. We work closely with industry groups and customers, both current and potential, to help us anticipate changes in 
technology and determine future customer needs. Software functionality depends upon the capabilities of the hardware. Accordingly, we 
maintain engineering relationships with various hardware and silicon chip manufacturers and we develop our software in tandem with their 
development. Our engineering relationships with manufacturers, as well as with our major customers, are central to our product development 
efforts. In addition, we participate in software product developer programs sponsored by key industry companies such as Microsoft, Intel and 
Apple. We remain focused on the development and expansion of our technology, particularly our wireless, diagnostic, utility and Internet 
software technologies.  

Manufacturing  

     Our software is sold in several forms. Our software is sold in a package that includes a CD-ROM, a manual and certain other documentation 
or marketing material. We also permit certain of our OEM customers to duplicate their own CD-ROMs and pay us a royalty based on usage. 
This method of sale does not require us to provide a CD or manual. Finally, we grant licenses to certain OEM customers that enable those 
customers to pre-load a copy of our software onto a personal computer’s hard drive. With the corporate sales program, we offer site licenses 
under which a corporate user is allowed to distribute copies of the software to users within the corporate sites.  

     Our product development groups produce a master set of CD-ROMs and documentation for each product that is then duplicated and 
packaged into products by the manufacturing organization. Purchasing of all components is done by Smith Micro Software personnel in our 
Aliso Viejo, California facility. The manufacturing steps that are subcontracted to outside organizations include the replication of CD-ROMs 
and the printing of documentation materials. Assembly of the final package is completed in our Aliso Viejo, California manufacturing facility.  

Competition  

     The markets in which we operate are highly competitive and subject to rapid changes in technology. The strategic directions of major 
personal computer and wireless communication hardware manufacturers and operating system developers are also subject to change. We 
compete with other software vendors for access to distribution channels, retail shelf space and the attention of customers. We also compete 
with other software companies in our efforts to acquire software technology developed by third parties and in attracting qualified personnel.  

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     We believe that the principal competitive factors affecting the communication and diagnostic utility software market include product 
features and ease of use, willingness of the vendor to customize the product to fit customer-specific needs, product reputation, product quality, 
product performance, price, customer service and support and the effectiveness of sales and marketing efforts. Although we believe that our 
products currently compete favorably with respect to these factors, there can be no assurance that we can maintain our competitive position 
against current and potential competitors, especially those with significantly greater financial, marketing, service, support, technical and other 
resources.  

     Because there are relatively low barriers to entry in the communication and diagnostic utility software market and because rapidly changing 
technology is constantly creating new opportunities in this market, we expect new competitors to enter the market. We also believe that 
competition from established and emerging software companies will continue to intensify as fax and data applications merge with video and 
audio applications and the emerging mobile, wireless and Internet telephony markets develop. The markets in which we compete have been 
characterized by the consolidation of established communication software suppliers and we believe that this trend may continue, which may 
lead to the creation of additional large and better-financed competitors. Increased competition could result in price reductions, reduced gross 
margins and loss of market share, any of which could have a material adverse effect on our business.  

     We face competition from Microsoft, which dominates the personal computer software industry. Due to its market dominance and the fact 
that it is the publisher of the most prevalent personal computer operating systems, Windows, Microsoft represents a significant competitive 
threat to all personal computer software vendors, including us. We also compete with Symantec, Network Associates, and Norton, among 
others, for communication, diagnostic and utility software products. Some of our competitors have a retail emphasis and offer OEM products 
with a reduced set of features. The opportunity for retail upgrade sales may induce these and other competitors to make OEM products 
available at their own cost or even at a loss. Such a pricing strategy could have an adverse effect on our business.  

     Many of our other current and prospective competitors have significantly greater financial, marketing, service, support, technical and other 
resources than Smith Micro. Moreover, these companies may introduce additional products that are competitive with ours, and our products 
may not compete effectively with such products. We believe that our ability to compete depends on elements both within and outside of our 
control, including the success and timing of new product development and introduction, product performance, price, distribution and customer 
support. We may not be able to compete successfully with respect to these and other factors. We believe that the market for our software 
products has been and will continue to be characterized by significant price competition. A material reduction in the price of our products could 
negatively affect our profitability.  

     Many of our existing and potential OEM customers have substantial technological capabilities. These customers may currently be 
developing, or may in the future develop, products that compete directly with our products. In such event, these customers may discontinue 
purchases of our products. Our future performance is substantially dependent upon the extent to which existing OEM customers elect to 
purchase communication software from us rather then design and develop their own software. In light of the fact that our customers are not 
contractually obligated to purchase any of our products, they may cease to rely, or fail to expand their reliance, on us as an external source for 
communication software in the future.  

Proprietary Rights and Licenses  

     Our success and ability to compete is dependent upon our software code base, our programming methodologies and other intellectual 
properties. To protect our proprietary technology, we rely on a combination of trade secrets, nondisclosure and patent, copyright and trademark 
law that may afford only limited protection. We apply for various patents and trademarks to protect intellectual property. We seek to avoid 
disclosure of our intellectual property by requiring employees and consultants with access to our proprietary information to execute 
confidentiality agreements with us and by restricting access to our source code. Prior to becoming a publicly held entity, we did not require our 
employees to execute confidentiality agreements with us. The steps that we have taken to protect our proprietary  

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technology may not be adequate to deter misappropriation of our proprietary information or prevent the successful assertion of an adverse 
claim to software utilized by us. In addition, we may not be able to detect unauthorized use of our intellectual property rights or take effective 
steps to enforce those rights.  

     In selling our products, we primarily rely on “shrink wrap” licenses that are not signed by licensees and, therefore, may be unenforceable 
under the laws of certain jurisdictions. In addition, the laws of some foreign countries do not protect our proprietary rights to as great an extent 
as do the laws of the United States. Accordingly, the means we use currently to protect our proprietary rights may not be adequate. Moreover, 
our competitors may independently develop similar technology to ours. We also license technology on a non-exclusive basis from several 
companies for inclusion in our products and anticipate that we will continue to do so in the future. If we are unable to continue to license these 
technologies or to license other necessary technologies for inclusion in our products, or if we experience substantial increases in royalty 
payments under these third party licenses, our business could be materially and adversely affected.  

     Although we believe that our products do not infringe on the intellectual property rights of others, such a claim may be asserted against us in 
the future. From time to time, we have received and may receive in the future communications from third parties asserting that trademarks used 
by us or features or content of certain of our products infringe upon intellectual property rights held by such third parties. As the number of 
trademarks, patents, copyrights and other intellectual property rights in our industry increases, and as the coverage of these patents and rights 
and the functionality of products in the market further overlap, we believe that our products, with their existing technology, may increasingly 
become the subject of infringement claims. Moreover, any of these proceedings could also result in an adverse decision as to the priority of our 
inventions. Such results would materially and adversely affect us, and may also require us to obtain one or more licenses from third parties. We 
may not be able to obtain any such required licenses upon reasonable terms, if at all, and the failure by us to obtain such licenses could prohibit 
us from selling some of our products or require us to modify some of our existing products.  

Employees  

     As of December 31, 2001, Smith Micro had a total of 71 employees, of which 34 were engaged in engineering, 14 were in sales and 
marketing, eight were in customer support, nine were in finance and administration and six were in manufacturing. We utilize temporary labor 
to assist during periods of increased manufacturing volume. We believe that our future success will depend in large part upon our continuing 
ability to attract and retain highly skilled managerial, sales, marketing, customer support, research and development personnel and consulting 
staff. Like other software companies, we face intense competition for such personnel, and we have at times experienced and continue to 
experience difficulty in recruiting qualified personnel. There can be no assurance that we will be successful in attracting, assimilating and 
retaining other qualified personnel in the future. We are not subject to any collective bargaining agreement and we believe that our 
relationships with our employees are good.  

Item 2. PROPERTIES  

     Our corporate headquarters, including our principal administrative, sales and marketing, customer support and research and development 
facility is located in approximately 28,500 square feet of space in Aliso Viejo, California. We have leased this facility through March 31, 2003. 
We also lease a facility of approximately 7,000 square feet in San Diego, California pursuant to a lease that expires July 31, 2005. We operate 
our Internet solutions segment out of our San Diego facility and a portion of our Aliso Viejo facility, with the remaining facilities serving our 
software products segment.  

     Our other locations include a facility of approximately 3,100 square feet in Beaverton, Oregon pursuant to a lease that extends through 
February 28, 2005. As part of the restructuring plan implemented in 2001, this facility has been vacated and we are in the process of securing a 
sub-tenant or negotiating a settlement with the leaseholder.  

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     We also have a facility of approximately 1,900 square feet in Boulder, Colorado pursuant to a lease that extends through August 31, 2002, 
and is currently sub-let through the end of the lease term, and a facility of approximately 3,000 square feet in Lee’s Summit, Missouri pursuant 
to a lease that expires August 31, 2004. We believe that suitable additional or alternative space will be available in the future on commercially 
reasonable terms as needed.  

Item 3. LEGAL PROCEEDINGS  

There were no pending legal issues at this time.  

Item 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS  

There were no matters submitted to a vote of stockholders during the quarter ended December 31, 2001.  

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PART II  

Item 5. MARKET FOR THE REGISTRANT’S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS  

Market Information  

Our common stock is traded on the Nasdaq National Market under the symbol “SMSI.” The high and low closing sale prices for our common 
stock as reported by Nasdaq are set forth below for the periods indicated.  

High 

Low 

YEAR ENDED DECEMBER 31, 2001:  
First Quarter  
Second Quarter  
Third Quarter  
Fourth Quarter  

YEAR ENDED DECEMBER 31, 2000:  
First Quarter  
Second Quarter  
Third Quarter  
Fourth Quarter  

YEAR ENDED DECEMBER 31, 1999:  
First Quarter  
Second Quarter  
Third Quarter  
Fourth Quarter  

$ 3  23/32   
1  32/33   
1     1/2   
1     1/4   

32 
17  7/16   
7     1/2   
3     1/4   

3      7/8   
3      7/8   
3 
11    3/4   

94/97   
1     3/25   
11/20   
3/5   

2      3/4    
4      3/8    
3 
        3/4    

1       7/8   
1    13/16   
1       1/2   
         5/8   

On March 12, 2002, the closing sale price for our common stock as reported by Nasdaq was $1.1897.  

Holders  

As of March 12, 2002, there were 131 holders of record of our common stock.  

Dividends  

We have never paid any cash dividends on our common stock and we have no current plans to do so.  

Recent Sales of Unregistered Securities  

None.  

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Use of Proceeds from Initial Public Offering  

     The effective date of our first registration statement filed on Form S-1 (Registration No. 33-95096) under the Securities Act of 1933, as 
amended, was September 18, 1995. Pursuant to the registration statement, we sold 1,700,000 shares of common stock for an aggregate offering 
price of $20,400,000. The net offering proceeds to us after total expenses were $18,138,000.  

     As of December 31, 2001, we had used the net proceeds from the offering as follows: $4,188,000 to repay amounts due under a promissory 
note issued by us to certain of our stockholders as a part of a distribution of retained earnings in connection with our prior S corporation status, 
$3,011,000 for our acquisition of Performance Computing Incorporated, which was consummated in March 1996, $1,091,000 for our 
acquisition of STF which was consummated in April 1999, $458,000 for our acquisition of technology assets from Mitek Systems, Inc., which 
was consummated in January 1998, $73,000 for our acquisition of the CheckIt® products from TouchStone Software Corporation in July 2000, 
$94,000 for the consulting division of QuickStart Technologies in September 2000, $320,000 in the acquisition of other technologies and 
$9,924,000 has been used for working capital requirements since the initial public offering. We have invested the remainder of the net proceeds 
from the offering in U.S. Government obligations and corporate bonds. The use of the proceeds from the offering does not represent a material 
change in the use of the proceeds described in the prospectus that is part of the registration statement.  

     In July, 2000, in addition to the $73,000 of cash, we issued 108,000 shares of common stock for our acquisition of the CheckIt® products 
from TouchStone Software Corporation. At the time of the acquisition, each share of common stock was valued at $5.19 and there were no 
underwriting discounts or commissions paid by us in connection with the consummation of the transaction. Pursuant to Section 3(a)(10) of the 
Securities Act of 1933, as amended (the “Act”), the common stock issued to TouchStone Software Corporation was exempt from the 
registration requirements under the Act based on a permit issued by the California Commissioner of Corporation under to Section 25113 of the 
California Corporate Securities Law of 1968, as amended (the “California Law”) after the completion of a fairness determination.  

     In September 2000, in addition to the $94,000 of cash, we issued 100,000 shares of common stock for our acquisition of the consulting 
division from QuickStart Technologies, Inc. At the time of the acquisition, each share of common stock was valued at $4.58 and there were no 
underwriting discounts or commissions paid by us in connection with the consummation of the transaction. Pursuant to Section 4(2) and 
Regulation D under the Act, the issuance of the stock in connection with the transaction was exempt from the registration requirements under 
the Act and was subject to certain resale limitations.  

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Item 6. SELECTED FINANCIAL DATA  

Statement of Operations Data:  
Net Revenues:  
   Software  
   Consulting  

Total Net Revenues  
Cost of Revenues:  
   Software  
   Consulting  

Total Cost of Revenues  

Gross profit  
Operating expenses:  
      Selling and marketing  
      Research and development  
      General and administrative  
      Restructuring Costs  

Total operating expenses  

Operating loss  
Interest income, net  

Loss before income taxes  
Income tax expense (benefit)  

Net loss  

Year Ended December 31, 

2001 

2000 

1999 

1998 

1997 

(in thousands, except per share data) 

   $  8,218       $ 11,143       $ 10,700       $ 10,151       $ 12,229   
      2,544          2,595            

      10,762          13,738          10,700          10,151          12,229   

      1,880          2,499          2,476          2,911          3,868   
      2,048      

1,150            

      3,928          3,649          2,476          2,911          3,868   

      6,834          10,089          8,224          7,240          8,361   

      5,844          5,578          6,135          3,984          3,725   
      2,997          4,041          3,826          3,416          3,420   
      3,734          3,985          3,923          3,556          4,227   

380            

      12,955          13,604          13,884          10,956          11,372   

  (6,121 )    

  (3,515 )    

  (5,660 )    

  (3,716 )    

86         

414         

447         

708         

  (3,011 ) 
711   

  (6,035 )    

  (3,101 )    

90         

54         

  (5,213 )    
888      

  (3,008 )    
  (1,112 )    

  (2,300 ) 
(839 ) 

   $ (6,125 )     $ (3,155 )     $ (6,101 )     $ (1,896 )     $ (1,461 ) 

Net loss per share, basic and diluted  

   $  (0.38 )     $  (0.20 )     $  (0.40 )     $  (0.13 )     $  (0.10 ) 

Weighted average shares, basic and diluted  

      16,232          15,984          15,292          15,075          15,075   

Balance Sheet Data:  
Total assets  
Total liabilities  
Accumulated deficit  
Total stockholders’ equity  

As of December 31, 

2001 

2000 

1999 

1998 

1997 

$  9,257   
2,955   
  (18,503 ) 
6,302   

$ 15,314   
2,887   
  (12,378 ) 
12,427   

   $ 15,929   
      2,097   
  (9,223 ) 
      13,832   

   $ 20,947   
      2,655   
  (3,122 ) 
      18,292   

   $ 21,853   
      1,664   
  (1,226 ) 
      20,188   

The table above sets forth our selected consolidated financial data. We prepared this information using the consolidated financial statements of 
Smith Micro for the five years ended December 31, 2001.  

     You should read this selected consolidated financial data along with the consolidated financial statements and related Notes contained in this 
Report and in our other reports filed with the SEC, as well as the section of this Report and our other reports titled “Managements Discussion 
and Analysis of Financial Condition and Results of Operations”.  

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Item 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS  

     CERTAIN STATEMENTS IN THIS REPORT, INCLUDING STATEMENTS REGARDING THE COMPANY’S STRATEGY, 
FINANCIAL PERFORMANCE AND REVENUE SOURCES, ARE FORWARD-LOOKING STATEMENTS WITHIN THE MEANING OF 
THE PRIVATES SECURITIES LITIGATION REFORM ACT OF 1995, SECTION 21E OF THE SECURITIES EXCHANGE ACT OF 1934, 
AS AMENDED, AND SECTION 27A OF THE SECURITIES ACT OF 1933, AS AMENDED, AND ARE SUBJECT TO THE SAFE 
HARBORS CREATED BY THAT ACT AND THOSE SECTIONS. THESE FORWARD-LOOKING STATEMENTS ARE BASED ON 
CURRENT EXPECTATIONS AND ENTAIL NUMEROUS RISKS AND UNCERTAINTIES THAT COULD CAUSE THE COMPANY’S 
ACTUAL RESULTS TO DIFFER MATERIALLY FROM THOSE EXPRESSED IN SUCH FORWARD-LOOKING STATEMENTS. THE 
COMPANY’S ACTUAL RESULTS COULD DIFFER MATERIALLY FROM THE RESULTS ANTICIPATED IN THESE FORWARD-
LOOKING STATEMENTS AS A RESULT OF THOSE FACTORS SET FORTH UNDER “RISK FACTORS” AND ELSEWHERE IN THIS 
REPORT. READERS ARE URGED TO CAREFULLY REVIEW AND CONSIDER THE VARIOUS DISCLOSURES MADE BY THE 
COMPANY IN THIS REPORT AND IN THE COMPANY’S OTHER REPORTS FILED WITH THE SEC THAT ATTEMPT TO ADVISE 
INTERESTED PARTIES OF CERTAIN RISKS FACTORS THAT MAY AFFECT THE COMPANY’S BUSINESS. READERS ARE 
CAUTIONED NOT TO PLACE UNDUE RELIANCE ON ANY FORWARD-LOOKING STATEMENTS CONTAINED IN THIS REPORT. 
YOU SHOULD READ THE FOLLOWING DISCUSSION AND ANALYSIS IN CONJUNCTION WITH THE COMPANY’S 
CONSOLIDATED FINANCIAL STATEMENTS AND NOTES THERETO CONTAINED ELSEWHERE IN THIS REPORT.  

Summary of Significant Accounting Policies  

      Revenue Recognition – We recognize software revenue in accordance with the Statement of Position (SOP) 97-2, Software Revenue 
Recognition, as amended . SOP 97-2 provides guidance on when revenue should be recognized for licensing, selling, leasing or otherwise 
marketing computer software. We recognize revenues from sales of software as completed products are shipped and title passes and from 
royalties generated as authorized customers duplicate our software, assuming that collection is reasonably assured. We generally accept returns 
for defective and damaged products and we may also permit customers to return or exchange product or we may provide price protection on 
products unsold by a customer. In accordance with Statement of Financial Accounting Standards (SFAS) No. 48, Revenue Recognition when 
Right of Return Exists , revenue is recorded net of an allowance for estimated returns, exchanges, markdowns, price concessions, and warranty 
costs. Such reserves are based upon our management’s evaluation of historical experience, current industry trends and estimated costs. While 
returns and other concessions have historically been within our estimates (except as disclosed in the immediately succeeding sentence), the 
amount of estimated reserves could change as new information becomes available. During the year ended December 31, 2001, our largest 
distributor changed its order taking and stocking policies. As a result, we agreed, in the second quarter of 2001, to accept a significantly higher 
level of product returns than was anticipated in an effort to work with the distributor to reduce their inventory. We believe that these returns 
represented a one-time event related to a policy change of our largest distributor that will not significantly impact the historical and ongoing 
return rates from the distributor. If this is not an isolated occurence future unexpected returns could have an adverse effect on our consolidated 
financial statements.  

     We recognize consulting services and hosting revenues as services are provided or as milestones are delivered and accepted by our 
customers.  

     We often offer point of sale incentives such as coupons or rebates. The cost of such incentives has historically been included as selling and 
marketing expense. Effective January 1, 2002, we are required to adopt Emerging Issues Task Force (EITF) No. 01-09, Accounting for 
Consideration Given by a Vendor to a Customer (Including a Reseller of the Vendor’s Products). Pursuant to the consensus of Issue 01-09, the 
cost of sales incentives we offer without charge to customers that can be used in, or that are exercisable by a customer as a result of, a single 
exchange transaction is required to be accounted for as a reduction of revenue. Upon application of the consensus, our consolidated financial 
statements for prior periods presented for comparative purposes will be reclassified to comply with the  

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revised income statement display requirements. We are currently evaluating the impact of these issues, as we have not historically tracked all of 
the above costs separately from other selling and marketing expenses. However, we estimate the approximate cost of sales incentives that will 
be reclassified, reducing both revenue and expense by the same amount, is approximately 5% to 10% of total revenue based upon 2001 
estimates.  

      Accounts Receivable – We sell our products worldwide. We perform ongoing credit evaluations of our customers and generally do not 
require collateral. We maintain reserves for potential credit losses, and those losses have historically been within our expectations. We cannot, 
however, guarantee that we will continue to experience the same credit loss rates that we have in the past. If not, this could have an adverse 
effect on our consolidated financial statements. Allowances for product returns and price protection are included in other adjustments to 
accounts receivable on the accompanying consolidated balance sheet.  

      Long Lived Assets - We account for the impairment and disposition of long-lived assets in accordance with SFAS No. 121, Accounting for 
the Impairment of Long-Lived Assets and for Long-Lived Assets to Be Disposed Of . In accordance with SFAS No. 121, long-lived assets to be 
held are reviewed for events or changes in circumstances that indicate their carrying value may not be recoverable. We periodically review the 
carrying value of long-lived assets to determine whether or not impairment to such value has occurred and have determined that there was no 
impairment at December 31, 2001. In August 2001, the Financial Accounting Standards Board (FASB) issued SFAS No. 144, Accounting for 
Impairment or Disposal of Long-Lived Assets. This statement addresses financial accounting and reporting for the impairment of long-lived 
assets and for the disposal of long-lived assets. SFAS No. 144 supercedes SFAS No. 121, Accounting for the Impairment of Long-Lived Assets 
and for Long-Lived Assets to be Disposed Of, and is effective for fiscal years beginning after December 15, 2001. While we have not 
experienced impairment of intangible assets in prior periods, we cannot guarantee that there will not be impairment in the future, which could 
have an adverse effect on our consolidated financial statements  

Results of Operations  

The following table sets forth certain consolidated statement of operating data as a percentage of total revenues for the periods indicated:  

Net Revenues:  
   Software  
   Consulting services  

Total net revenues  
Cost of revenues:  
   Software  
   Consulting services  

Total cost of revenues  

Gross profit  
Operating expenses:  
   Selling and marketing  
   Research and development  
   General and administrative  
   Restructuring  

Total operating expenses  

Operating loss  
Interest income, net  

Loss before income taxes  
Income tax expense  

Net loss  

Years Ended December 31, 

2001 

2000 

1999 

   76.4 %   
   23.6 %   

   81.1 %   
   18.9 %   

  100.0 % 

  100.0 %   

  100.0 %   

  100.0 % 

   17.5 %   
   19.0 %   

   18.2 %   
   8.4 %   

   23.1 % 

   36.5 %   

   26.6 %   

   23.1 % 

   63.5 %   

   73.4 %   

   76.9 % 

   54.3 %   
   27.9 %   
   34.7 %   
   3.5 %   

   40.6 %   
   29.4 %   
   29.0 %   

   57.3 % 
   35.8 % 
   36.7 % 

  120.4 %   

   99.0 %   

  129.8 % 

  -56.9 %   
   0.8 %   

  -25.6 %   
   3.0 %   

  -52.9 % 
   4.2 % 

  -56.1 %   
   0.8 %   

  -22.6 %   
   0.4 %   

  -48.7 % 
   8.3 % 

  -56.9 %   

  -23.0 %   

  -57.0 % 

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Years Ended December 31, 2001, 2000, and 1999  

Revenues  

     Total net revenues were $10.8 million, $13.7 million and $10.7 million for 2001, 2000 and 1999, respectively, representing a decrease of 
$3 million, or 21.7%, from 2000 to 2001, and an increase of $3 million or 28.4%, from 1999 to 2000. Ingram Micro, our largest distribution 
customer, accounted for 16.9%, 20.4% and 23.4% of total net revenues for 2001, 2000 and 1999 respectively.  

      Software. Net software revenues were $8.2 million, $11.1 million, and $10.7 million for 2001, 2000 and 1999, respectively, representing a 
decrease of $2.9 million or 26.3% from 2000 to 2001 and an increase of $400,000, or 4.1%, from 1999 to 2000. Software revenues accounted 
for 76.4% of total revenues in 2001, 81.1% of total revenues in 2000 and materially all revenues in 1999.  

     The decrease in net software revenues from 2000 to 2001 was primarily the result of declining legacy OEM fax product revenues and a 
substantial and unexpected change in order taking and stocking policies by our largest distributor in the second quarter of 2001. During that 
quarter, the distributor announced that its future inventories will run at approximately 20% of previous levels. As a result of this policy shift, 
new purchases from the distributor were unusually low during the second quarter of 2001. Additionally, in June 2001, we agreed to accept a 
significantly higher level of product returns than we had anticipated, totaling approximately $1.1 million, in an effort to work with the 
distributor to reduce their inventory. This one-time return resulted in a corresponding decrease in retail software sales during the second quarter 
of 2001. The increase in net software revenue from 1999 to 2000 was due, in part, from additional retail sales provided by the TouchStone 
acquisition, which took place in July 2000, and from sales of our new Quick Link Mobile software to cellular phone manufacturers.  

     Overall, net software revenues from 1999 through 2001 indicate a declining trend. We operate with little backlog because we generally ship 
our software products as we receive orders and because our royalty revenue is based upon our customers’ actual usage in a given period. As a 
result, our sales in any quarter are dependent on orders that we book and ship in that quarter. This makes it difficult for us to predict future 
revenues and trends.  

      Consulting Services. Consulting services revenues were $2.5 million in 2001, $2.6 million in 2000 and were not significant in 1999. We 
developed our consulting business in connection with the acquisition of PCS in September 1999, which we expanded upon in early 2000, and 
again in September 2000 with the QuickStart acquisition. Consulting services revenue accounted for 23.6% of total revenues in 2001 and 
18.9% of total revenues in 2000. During 2001 the impact of a full year of QuickStart operations was offset by the continuing economic 
downturn and its impact on declining IT budgets.  

Cost of Revenues  

      Cost of Software Revenues. Cost of software revenues was $1.9 million, $2.5 million and $2.5 million in 2001, 2000 and 1999, respectively, 
representing a decrease of $619,000 or 24.8% from 2000 to 2001 with no change from 1999 to 2000. The decrease in the cost of software 
revenue is directly related to the decrease in software revenue during the period. The cost of software revenue as a percentage of software 
revenue was 22.9%, 22.4 % and 23.1% for 2001, 2000 and 1999, respectively.  

      Cost of Consulting Service Revenues. Cost of consulting service revenues was $2.0 million and $1.2 million in 2001 and 2000, respectively. 
Since we did not begin consulting services until September 1999, cost of consulting service revenues was not significant in 1999. Cost of 
consulting services revenues includes the cost of our consulting personnel and the cost of hiring outside contractors to support our staff of 
consultants. The increase in the cost of consulting service revenues was due to the impact of a full year of QuickStart operations in 2001. Cost 
of consulting services revenues as a percentage of consulting services revenues was 80.5% in 2001 and 44.3% in 2000. The increase in cost of 
consulting service revenues as a percentage of revenues was due to higher personnel costs and lower utilization of such personnel due to lower 
than expected revenues.  

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Operating Expenses  

      Selling and Marketing. Selling and marketing expenses were $5.8 million, $5.6 million and $6.1 million in 2001, 2000 and 1999, 
respectively, representing an increase of $200,000, or 4.8%, from 2000 to 2001 and a decrease of $500,000, or 9.1%, from 1999 to 2000. Our 
selling and marketing expenses consist primarily of personnel costs, advertising costs, sales commissions and trade show expenses. These 
expenses vary significantly from quarter to quarter based on the timing of trade shows and product introductions. The increase in our selling 
and marketing expenses from 2000 to 2001 was primarily the result of increases in our eCommerce segment, including salaries and related 
personnel expenses. Both of these increases came as a result of the additional expense of the QuickStart acquisition and the overall increase in 
the size of our Internet Solutions division. These costs were partially offset by cost reduction measures undertaken in the second quarter of 
2001. The decrease in our selling and marketing expenses in 2000 over 1999 was primarily the result of an approximate $1.0 million reduction 
in spending for costs related to advertising and trade shows. These savings were partially offset by increases in hiring-related spending 
increases in our eCommerce segment, including salaries and related personnel expenses and facilities expenses, which totaled approximately 
$600,000.  

      Research and Development. Research and development expenses were $3.0 million, $4.0 million and $3.8 million in 2001, 2000 and 1999, 
respectively, representing a decrease of $1.0 million, or 25.8%, from 2000 to 2001 and an increase of $200,000, or 5.6%, from 1999 to 2000. 
Our research and development expenses consist primarily of personnel and equipment costs required to conduct our software development 
efforts. We remain focused on the development and expansion of our technology, particularly our wireless, diagnostic, utility and Internet 
software technologies. The decrease in our research and development expenses from 2000 to 2001 is primarily due to the cost reduction efforts 
implemented in 2001, most notably a reduction in headcount and the closure of our Oregon and Colorado offices in the second quarter of 2001. 
This reduction realigns our research and development cost base consistent with current revenues. The increase in our research and development 
expenses in 2000 over 1999 was primarily due to increases in salaries and related expenses of approximately $287,000 which was offset by 
reductions in purchased technologies of approximately $92,000.  

      General and Administrative. General and administrative expenses were $3.7 million, $4.0 million and $3.9 million in 2001, 2000 and 1999, 
respectively, representing a decrease of $300,000, or 6.3%, from 2000 to 2001 and an increase of $100,000, or 1.6%, from 1999 to 2000. The 
decrease in our general and administrative expenses in 2001 from 2000 is due primarily to cost reduction efforts undertaken in 2001, which 
consisted of reductions in headcount, compensation and professional services. The increase in our general and administrative expenses in 2000 
over 1999 resulted when reductions in salaries and related expenses of approximately $757,000 were offset by increases in consulting fees for 
investor relations of approximately $108,000, bad debt expense of approximately $545,000 primarily related to our eCommerce business and 
increased amortization expense of approximately $188,000 related to the acquisition of QuickStart in September 2000.  

      Restructuring Costs. In the second quarter of 2001 we began implementing a restructuring plan to consolidate facilities and reduce 
personnel costs. The plan was fully implemented by December 31, 2001. Total expense related to the restructuring amounted to $380,000 
consisting of facility closure costs of $230,000 and employee severance costs of $150,000. These reductions were made to correlate with 
revised revenue forecasts. As of December 31, 2001, $178,000 had been paid and $202,000 was included in accrued liabilities. The accrued 
liability will be paid over the remaining lease term for the facility closed in the second quarter of 2001.  

      Interest Income, Net. Net Interest income was $86,000, $414,000 and $447,000 in 2001, 2000 and 1999, respectively, representing a 
decrease of $328,000, or 79.2%, from 2000 to 2001, and a decrease of $33,000, or 7.4%, from 1999 to 2000. Decreases in our interest income, 
in each of years being reported, are directly related to the reductions in our cash balance and declining interest rates. We have not changed our 
investment strategy during the periods being reported on, with our excess cash consistently being invested in short term marketable securities. 
(See “Liquidity and Capital Resources” for further discussion elsewhere in this annual report.)  

      Provision for Income Taxes. Provision for income taxes was $90,000, $54,000 and $888,000 in 2001, 2000  

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and 1999, respectively. The provision for income taxes in 2001 and 2000 is primarily due to taxes on foreign income, which may vary 
significantly from year to year. We completed a tax audit during the first quarter of 2001, which resulted in a payment of $127,000. The 
payment was offset by foreign tax credits in the amount of $69,000. The provision for income taxes in 1999 is due to the increase in our 
valuation allowance to offset all deferred tax assets. This increase was taken because our results of operations provided insufficient evidence 
that the deferred tax assets will be realized. We may reduce our valuation allowance in the future at such time when there is sufficient evidence 
that the deferred tax assets will be realized.  

Liquidity and Capital Resources  

     Since inception, we have financed our operations primarily through cash generated from operations and from net proceeds of $18.1 million 
generated by our initial public offering in 1995. Our principal sources of liquidity as of December 31, 2001 consisted principally of cash and 
cash equivalents of $3.2 million.  

     Net cash used in operations was $2.9 million in 2001 compared to $2.5 million in 2000 and $3.2 million in 1999. The primary use of cash in 
each year was our net loss.  

     We used $101,000 in 2001, $750,000 in 2000 and $1.4 million in 1999 for investing activities. Our primary use of cash for investing 
activities in all years related to our acquisitions, including our acquisition of STF Technologies in 1999 for $1.1 million in cash and 409,164 
shares of our Common Stock. We also invested in property and equipment, including computers and production equipment, during each of 
2001, 2000 and 1999.  

     In 2000, $732,000 was generated from financing activities, primarily from the exercise of stock options. This compared to $641,000 in 
1999, which was offset by the repayment of a loan assumed in the acquisition of STF.  

     At December 31, 2001, we had $3.2 million in cash and cash equivalents and $3.6 million of working capital. We have no significant capital 
commitments, and currently anticipate that capital expenditures will not vary significantly from recent periods. We believe that our existing 
cash, cash equivalent investment balances and cash flow from operations will be sufficient to finance our working capital and capital 
expenditure requirements through at least the next 12 months. We may require additional funds to support our working capital requirements or 
for other purposes and may seek to raise additional funds through public or private equity or debt financing or from other sources. If additional 
financing is needed, we cannot assure you that such financing will be available to us at commercially reasonable terms or at all.  

     We have non-cancelable operating leases for our building facilities which expire on various dates through July 31, 2005. Future minimum 
rental commitments under leases with terms of 1 year or more consist of the following (in thousands):  

Year ending December 31:  
   2002  
   2003  
   2004  
   2005  

$  829   
434   
300   
134   

$ 1,697   

Recent Accounting Pronouncements  

     In June 1998, the FASB issued SFAS No. 133, Accounting for Derivative Instruments and Hedging Activities . SFAS No. 133 establishes 
new accounting and reporting standards for derivative financial instruments and for hedging activities. SFAS No. 133 requires us to measure all 
derivatives at fair value and to recognize them in the balance sheet as an asset or liability, depending on our rights or obligations under the  

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applicable derivative contract. In June 1999, the FASB issued SFAS No. 137, which deferred the effective date of adoption of SFAS No. 133 
for one year. We adopted SFAS No. 133 on January 1, 2001. Adoption of the new method of accounting for derivatives and hedging activities 
did not have a material impact on our consolidated financial position because we do not have derivative instruments and do not engage in 
hedging activities.  

     In June 2001, the FASB issued two new pronouncements: SFAS No. 141, Business Combinations , and SFAS No. 142, Goodwill and Other 
Intangible Assets . SFAS No. 141 prohibits the use of the pooling-of-interest method for business combinations initiated after June 30, 2001 
and also applies to all business combinations accounted for by the purchase method that are completed after June 30, 2001. There are also 
transition provisions that apply to business combinations completed before July 1, 2001, that were accounted for by the purchase method. 
SFAS No. 142 is effective for fiscal years beginning after December 15, 2001 to all goodwill and other intangible assets recognized in an 
entity’s statement of financial position at that date, regardless of when those assets were initially recognized. In accordance with these 
pronouncements, we will evaluate the carrying value of goodwill and other intangible assets on an annual basis or sooner if events or 
circumstances indicate that the carrying value may be impaired. We are currently in the process of evaluating the initial impact of adopting 
SFAS No. 142. We expect the ongoing impact of this adoption will be a decrease in amortization expense of approximately $500,000 in 2002.  

     In October 2001, the FASB issued SFAS No. 144, Accounting for Impairment or Disposal of Long-Lived Assets. SFAS No. 144 supersedes 
SFAS No. 121, Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to be Disposed Of, and addresses financial 
accounting and reporting for the impairment and disposal of long-lived assets. This statement is effective for fiscal years beginning after 
December 15, 2001. We are currently evaluating the impact that SFAS No. 144 will have on our consolidated financial statements.  

     In 2001 the Emerging Issues Task Force issued EITF 01-09, Accounting for Consideration Given by a Vendor to a Customer (Including a 
Reseller of the Vendor’s Product). Effective January 1, 2002, we are required to adopt EITF 01-09. Pursuant to the consensus of Issue 01-09, 
the cost of sales incentives we offer without charge to customers that can be used in, or that are exercisable by a customer as a result of, a single 
exchange transaction is required to be accounted for as a reduction of revenue. Upon application of the consensus, our consolidated financial 
statements for prior periods presented for comparative purposes will be reclassified to comply with the revised income statement display 
requirements. We are currently evaluating the impact of these issues, as we have not historically tracked all of the above costs separately from 
other selling and marketing expenses. However, we estimate the approximate cost of sales incentives that will be reclassified, reducing both 
revenue and expense by the same amount, is approximately 5% to 10% of total revenue based upon 2001 estimates.  

RISK FACTORS  

     BEFORE DECIDING TO INVEST IN OUR COMPANY OR TO MAINTAIN OR INCREASE YOUR INVESTMENT, YOU SHOULD 
CAREFULLY CONSIDER THE RISKS DESCRIBED BELOW, IN ADDITION TO THE OTHER INFORMATION CONTAINED IN THIS 
REPORT AND IN OUR OTHER FILINGS WITH THE SEC, INCLUDING OUR SUBSEQUENT REPORTS ON FORMS 10-Q AND 8-K. 
THE RISKS AND UNCERTAINTIES DESCRIBED BELOW ARE NOT THE ONLY ONES FACING OUR COMPANY. ADDITIONAL 
RISKS AND UNCERTAINTIES NOT PRESENTLY KNOWN TO US OR THAT WE CURRENTLY DEEM IMMATERIAL MAY ALSO 
AFFECT OUR BUSINESS OPERATIONS. IF ANY OF THESE RISKS ACTUALLY OCCUR, THEY COULD SERIOUSLY HARM OUR 
BUSINESS, FINANCIAL CONDITION OR RESULTS OF OPERATIONS. IN THAT EVENT, THE MARKET PRICE FOR OUR 
COMMON STOCK COULD DECLINE AND YOU MAY LOSE ALL OR PART OF YOUR INVESTMENT.  

Our quarterly operating results may fluctuate and cause the price of our common stock to fall .  

     Our quarterly revenues and operating results have fluctuated significantly in the past and may continue to vary from quarter to quarter due to 
a number of factors, many of which are not within our control. If our operating results do  

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not meet the expectations of securities analysts or investors, our stock price may decline. Fluctuations in our operating results may be due to a 
number of factors, including the following:  

•   

the volume of our product sales and pricing concessions on volume sales; 

•   

the size and timing of orders from and shipments to our major customers, including our largest distributor; 

•   

the size and timing of any return product requests for our products; 

•   

our ability to maintain or increase gross margins; 

•   

general economic and market conditions; 

•   

variations in the our sales channels or the mix of our product sales; 

•   

the gain or loss of a key customer; 

•   

our ability to specify, develop, complete, introduce, market and transition to volume production new products and technologies in a 
timely manner; 

•   

the availability and pricing of competing products and technologies and the resulting effect on sales and pricing of our products; 

•   

the effect of new and emerging technologies; 

•   

deferrals of orders by our customers in anticipation of new products, applications, product enhancements or operating systems; 

•   

customer policy and/or procedural changes regarding stocking; and 

•   

the success of our cost-cutting measures. 

     A large portion of our operating expenses, including rent, depreciation, amortization, and capital lease expenditures, is fixed and difficult to 
reduce or change. Accordingly, if our total revenue does not meet our expectations, we probably would not be able to adjust our expenses 
quickly enough to compensate for the shortfall in revenue. In that event, our business, financial condition and results of operations would be 
materially and adversely affected.  

     Due to all of the foregoing factors, and the other risks discussed in this report, you should not rely on quarter-to-quarter comparisons of our 
operating results as an indication of future performance.  

If we are unable to comply with NASDAQ’s continued listing requirements, our Common Stock could be delisted from the NASDAQ National 
Market.  

     In the second half of 2001 our common stock failed to meet the minimum bid price of $1.00 per share for 38 consecutive days, which 
caused our stock price to fail to meet one of the minimum standards required by Nasdaq for continued listing as a Nasdaq National Market 
security. On September 27, 2001, the Nasdaq Stock Market, Inc. announced that it was implementing an across-the-board moratorium on the 
minimum bid requirements for continued listing on Nasdaq until January 2, 2002. On January 2, 2002, the Nasdaq discontinued the moratorium 
on the minimum bid price requirements for continued listing. If our stock cannot maintain trading at prices over $1.00 we may become subject 
to the delisting process.  

     Nasdaq also currently requires that an issuer have either net tangible assets of at least $4 million or shareholders’ equity of at least 
$10 million to maintain listing on the National Market System. As of December 31, 2001, we had tangible net assets of $7.5 million and 
shareholders’ equity of $6.3 million. We are currently subject to certain “grandfather” provisions that allow us to maintain our listing based on 
the net tangible assets test. This transitional rule will remain in effect until November 1, 2002, at which time we will be required to comply 
with the $10 million shareholders’ equity test. If we are unable to increase shareholders equity to the minimum Nasdaq requirement by 
generating profits or by an infusion of additional capital, we will not meet the minimum listing requirements of the Nasdaq National Market as 
of November 2002. There can be no assurance that we will satisfy all requirements for continued listing of our common stock on the Nasdaq 
National Market. If we are unable to meet the continued listing requirements in the future, our common stock will be subject to delisting, which 
may have a material adverse effect on the price of our common stock and the levels of liquidity currently available to our stockholders.  

Technology and customer needs change rapidly in our market, which could render our products obsolete and negatively affect our revenues .  

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     Our future success will depend on our ability to anticipate and adapt to changes in technology and industry standards. We will also need to 
continue to develop and introduce new and enhanced products to meet our customers’ changing demands, keep up with evolving industry 
standards, including changes in the Microsoft operating systems with which our products are designed to be compatible, and to promote those 
products successfully. The communications and utilities software markets in which we operate are characterized by rapid technological change, 
changing customer needs, frequent new product introductions, evolving industry standards and short product life cycles. Any of these factors 
could render our existing products obsolete and unmarketable. In addition, new products and product enhancements can require long 
development and testing periods as a result of the complexities inherent in today’s computing environments and the performance demanded by 
customers. If our software markets do not develop as we anticipate or our products do not gain widespread acceptance in these markets, or if 
we are unable to develop new versions of our software products that can operate on future operating systems, our business, financial condition 
and results of operations could be materially and adversely affected.  

Competition within our product markets is intense and includes numerous established competitors which could negatively affect our revenues.  

     We operate in markets that are extremely competitive and subject to rapid changes in technology. Microsoft Corporation poses a significant 
competitive threat to us because Microsoft operating systems, Windows XP, Windows ME, Windows 2000, Windows 98, Windows 95 and 
Windows NT, may include some capabilities now provided by certain of our OEM and retail software products. If users are satisfied relying on 
the capabilities of Windows XP, Windows ME, Windows 2000, Windows 98, Windows 95, Windows NT or other operating systems, sales of 
our products are likely to decline. In addition, our principal fax related retail products, HotFax MessageCenter and HotFax, currently compete 
directly with Symantec’s WinFax Pro. In addition, because there are low barriers to entry into the software market, we expect significant 
competition from other established and emerging software companies in the future. Furthermore, many of our existing and potential OEM 
customers may acquire or develop products that compete directly with our products.  

     Microsoft Corporation and many of our other current and prospective competitors have significantly greater financial, marketing, service, 
support, technical and other resources than we do. As a result, they may be able to adapt more quickly to new or emerging technologies and 
changes in customer requirements or to devote greater resources to the promotion and sale of their products. There is also a substantial risk that 
announcements of competing products by large competitors such as Microsoft and Symantec could result in the cancellation of orders by 
retailers, distributors or other customers in anticipation of the introduction of such new products. In addition, some of our competitors, such as 
Symantec, currently make complementary products that are sold separately. Such competitors could decide to enhance their competitive 
position by bundling their products to attract customers seeking integrated, cost-effective software applications. Some competitors have a retail 
emphasis and offer OEM products with a reduced set of features. The opportunity for retail upgrade sales may induce these and other 
competitors to make OEM products available at their own cost or even at a loss. We also expect competition to increase as a result of software 
industry consolidations, which may lead to the creation of additional large and well-financed competitors. Increased competition is likely to 
result in price reductions, fewer customer orders, reduced margins and loss of market share.  

We rely primarily on one distributor for a significant portion of our total revenues.  

     Sales to Ingram Micro, a retail distributor, represented 16.9%, 20.4% and 23.4% of our total net revenues in 2001, 2000 and 1999, 
respectively. We are not able to directly control all the factors influencing whether and in what quantity Ingram purchases products from us. 
The significant curtailment of purchases and increase in product returns by Ingram Micro, as experienced by us in the second quarter of 2001, 
had an adverse effect on our business in that quarter and in 2001. There can be no assurance that sales to Ingram Micro, other distributors or 
our retail customers in the future will not be negatively impacted by returns. There can also be no assurance that we will not lose Ingram Micro 
as a distributor of our products altogether. We have entered into an agreement with another distributor in an attempt to reduce our reliance upon 
Ingram Micro.  

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We may not be able to develop and maintain relationships with distributors and retailers to sell our retail software products.  

     We depend on distributors (such as Ingram Micro), retailers (such as Staples, CompUSA, Office Depot, etc.), eCommerce distributors and 
value added resellers, commonly known as VARs, to market and distribute our retail software products. Our relationships with our distributors 
and retailers depend upon a number of factors, including our ability to meet certain minimum sales volume requirements. In addition, with little 
or no advanced notice to us our retailers and VARs may purchase fewer products from us in any given quarter for reasons beyond our control 
and in many cases unrelated to end user demand, such as a decision to change their inventory strategies. Our agreements with retailers and 
VARs are not exclusive and in many cases may be terminated by either party without cause. If this happens or if we are unable to develop and 
maintain relationships with distributors and retailers to sell our retail software products, our retail sales will be adversely affected.  

We may have excessive, unanticipated retail product returns, which could negatively affect our revenues.  

     We are exposed to the risk of product returns, markdown allowances and stock rotations with respect to sales of our retail products. We 
generally accept returns for defective and damaged products and may provide price protection on products unsold by a customer. In addition, 
we may provide markdown allowances, which consist of credits given to customers to induce them to increase sales to consumers and to help 
manage our customers’ inventory levels in the distribution channel. We may also allow distributors to rotate stock, where they may substitute 
one product for another. Although we maintain a reserve for these situations, and manage these allowances through our returns authorization 
procedure, we could choose to accept substantial allowances to maintain our relationships with retailers and our access to distribution channels. 
During the second quarter of 2001, we agreed to accept a significantly higher level of product returns than we had anticipated in an effort to 
work with a distributor to reduce their inventory. We expect ongoing distribution inventories at our largest distributor to run approximately 
20% of previous levels.  

Acquisitions of companies or technologies may disrupt our business and divert management attention and cause our current operations to 
suffer.  

     We have in the past made and we expect to continue to consider acquisitions of complementary companies, products or technologies. If we 
make any additional acquisitions, we will be required to assimilate the operations, products and personnel of the acquired businesses and train, 
retain and motivate key personnel from the acquired businesses. We may be unable to maintain uniform standards, controls, procedures and 
policies if we fail in these efforts. Similarly, acquisitions may cause disruptions in our operations and divert management’s attention from our 
company’s day-to-day operations, which could impair our relationships with our current employees, customers and strategic partners. 
Acquisitions may also subject us to liabilities and risks that are not known or identifiable at the time of the acquisition.  

     We may also have to incur debt or issue equity securities in order to finance future acquisitions. The issuance of equity securities for any 
acquisition could be substantially dilutive to our existing stockholders. In addition, we expect our profitability could be adversely affected 
because of acquisition-related accounting costs and write offs. In consummating acquisitions, we are also subject to risks of entering 
geographic and business markets in which we have had limited or no prior experience. If we are unable to fully integrate acquired businesses, 
products or technologies within existing operations, we may not receive the intended benefits of acquisitions.  

Our stock price is highly volatile. Accordingly, you may not be able to resell your shares of common stock at or above the price you paid for 
them.  

     The market price of our common stock has fluctuated substantially in the past and is likely to continue to be highly volatile and subject to 
wide fluctuations. These fluctuations have occurred and may continue to occur in response to various factors, many of which we cannot 
control, including:  

•   

quarter-to-quarter variations in our operating results; 

•   

announcements of technological innovations or new products by our competitors, customers or us; 

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•    market conditions within our retail and OEM software markets; 

•   

general global economic and political instability; 

•   

changes in earnings estimates or investment recommendations by analysts; 

•   

changes in investor perceptions; or 

•   

changes in expectations relating to our products, plans and strategic position or those of our competitors or customers. 

     In addition, the market prices of securities of high technology companies have been especially volatile. This volatility has significantly 
affected the market prices of securities of many technology companies. Accordingly, you may not be able to resell your shares of common 
stock at or above the price you paid. In the past, companies that have experienced volatility in the market price of their securities have been the 
subjects of securities class action litigation. If we were the object of a securities class action litigation, it could result in substantial losses and 
divert management’s attention and resources from other matters.  

Our products may contain undetected software errors, which could negatively affect our revenues.  

     Our software products are complex and may contain undetected errors. In the past, we have discovered software errors in certain of our 
products and have experienced delayed or lost revenues during the period it took to correct these errors. Although we and our OEM customers 
test our products, it is possible that errors may be found in our new or existing products after we have commenced commercial shipment of 
those products. These undetected errors could result in adverse publicity, loss of revenues, delay in market acceptance of our products or claims 
against us by customers.  

We may need to raise additional capital in the future through the issuance of additional equity or convertible debt securities or by borrowing 
money, and additional funds may not be available on terms acceptable to us.  

     We believe that the cash, cash equivalents and investments on hand and the cash we expect to generate from operations will be sufficient to 
meet our capital needs for at least the next twelve months. However, it is possible that we may need or choose to obtain additional financing to 
fund our activities. We could raise these funds by selling more stock to the public or to selected investors, or by borrowing money. We may not 
be able to obtain additional funds on favorable terms, or at all. If adequate funds are not available, we may be required to curtail our operations 
or other business activities significantly or to obtain funds through arrangements with strategic partners or others that may require us to 
relinquish right to certain technologies or potential markets. If we raise additional funds by issuing additional equity or convertible debt 
securities, the ownership percentages of existing stockholders would be reduced. In addition, the equity or debt securities that we issue may 
have rights, preferences or privileges senior to those of the holders of our common stock. We currently have no established line of credit or 
other business borrowing facility in place.  

     It is possible that our future capital requirements may vary materially from those now planned. The amount of capital that we will need in 
the future will depend on many factors, including:  

•   

the market acceptance of our products; 

•   

the levels of promotion and advertising that will be required to launch our products and achieve and maintain a competitive position 
in the marketplace; 

•   

our business, product, capital expenditure and research and development plans and product and technology roadmaps; 

•   

the levels of inventory and accounts receivable that we maintain; 

•   

capital improvements to new and existing facilities; 

•   

technological advances; 

•   

our competitors’ response to our products; and 

•   

our relationships with suppliers and customers. 

     In addition, we may require additional capital to accommodate planned growth, hiring, infrastructure and facility needs or to consummate 
acquisitions of other businesses, products or technologies.  

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Marketing efforts for our retail software products require substantial investments that may adversely affect our operating margins.  

     Maintaining product recognition distribution channels for our retail software products, including our new CheckIt® line of products, 
requires significant investments in marketing and sales related to these products. We expect to have to continue to incur these costs and perhaps 
even to increase them in the future. Accordingly, our retail sales may not provide us with the same contribution margin to operating income 
that we have historically achieved on our OEM sales.  

Inability or delays in deliveries from our component suppliers could damage our reputation and could cause our net revenues to decline and 
harm our results of operations.  

     We rely on third party suppliers to provide us with the components for our product kits. These components include CDs and printed 
manuals. We also rely on third parties for CD-ROM replication. We do not have long-term supply arrangements with any vendor to obtain 
these necessary components for our products. If we are unable to purchase components from these suppliers or if the CD-ROM replication 
facilities that we use do not deliver our requirements on schedule, we may not be able to deliver products in a CD-ROM format to our 
customers on a timely basis or enter into new orders because of a shortage in components. Any delays that we experience in delivering our 
products to customers could impair our customer relationships and adversely impact our reputation and our business. In addition, if our third 
party suppliers raise their prices for components or CD-ROM replication services, our gross margins would be reduced.  

Because we currently operate with little or no backlog, our ability to project our revenues is extremely limited.  

     We operate with little backlog because we generally ship our software products as we receive orders and because our royalty revenue is 
based upon our customers’ actual usage in a given period. Accordingly, we recognize revenue shortly after orders are received or royalty 
reports are generated. As a result, our sales in any quarter are dependent on orders that we book and ship in that quarter. This makes it difficult 
for us to predict what our revenues and operating results will be in any quarter.  

We may be unable to adequately protect our intellectual property and other proprietary rights.  

     Our success is dependent upon our software code base, our programming methodologies and other intellectual properties and proprietary 
rights. In order to protect our proprietary technology, we rely on a combination of trade secret, nondisclosure and copyright and trademark law. 
However, these measures afford us only limited protection. We currently own United States trademark registrations for certain of our 
trademarks, but we have not yet obtained registrations for all of our trademarks in the United States or other countries. In addition, prior to 
becoming a publicly held entity, we did not require our employees to sign proprietary information and inventions agreements stipulating to our 
software ownership rights. We only recently started the patent application process for a number of technologies relating to our existing 
products and products under development. Furthermore, we rely primarily on “shrink wrap” licenses that are not signed by the end user and, 
therefore, may be unenforceable under the laws of certain jurisdictions. Accordingly, despite the precautions we have taken to protect our 
intellectual property and proprietary rights, it is possible that third parties may copy or otherwise obtain our rights without our authorization. It 
is also possible that third parties may independently develop technologies similar to ours. It may be difficult for us to detect unauthorized use 
of our intellectual property and proprietary rights.  

     We may be subject to claims of intellectual property infringement as the number of trademarks, patents, copyrights and other intellectual 
property rights asserted by companies in our industry grows and the coverage of these patents and other rights and the functionality of software 
products increasingly overlap. From time to time, we have received communications from third parties asserting that our trade name or 
features, content, or trademarks of certain of our products infringe upon intellectual property rights held by such third parties. We have also 
received correspondence from third parties separately asserting that our fax products may infringe on certain patents held by each of the parties. 
Although we are not aware that any of our products infringe on the proprietary rights of others, third parties may claim infringement by us with 
respect to our current or future products. Infringement claims, whether with or without merit,  

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could result in time-consuming and costly litigation, divert the attention of our management, cause product shipment delays or require us to 
enter into royalty or licensing agreements with third parties. If we are required to enter into royalty or licensing agreements, they may not be on 
terms that are acceptable to us. Unfavorable royalty or licensing agreements could seriously impair our ability to market our products.  

We must continue to retain key personnel.  

     Our future performance depends in significant part upon the continued service of our senior management and other key technical and 
consulting personnel. We do not have employment agreements with our key employees that govern the length of their service. The loss of the 
services of our key employees would likely materially and adversely affect our business, financial condition and results of operations. Our 
future success also depends on our ability to continue to attract, retain and motivate qualified personnel, particularly highly skilled engineers 
involved in the ongoing research and development required to develop and enhance our communication software products as well those in our 
highly specialized consulting business. Competition for these employees remains high and employee retention is a common problem in our 
industry. Our inability to attract and retain the highly trained technical personnel that are essential to our product development, consulting 
services, marketing, service and support teams may limit the rate at which we can generate revenue, develop new products or product 
enhancements and generally have an adverse effect on our business, financial condition and results of operations. Additionally, retaining key 
employees during restructuring efforts is critical to company success.  

If commerce conducted over the Internet grows more slowly than in the past, our future sales and future profits may decline.  

     If eCommerce does not continue to grow or grows more slowly than in the past, demand for certain of our products and services will be 
reduced. Certain of our products, including WebCatalog, enhance companies’ abilities to transact business nd conduct Web-based operations. 
As a result, future sales and any future profits from those products are substantially dependent upon the widespread acceptance and use of the 
Internet as an effective medium of commerce by consumers and businesses. To be successful we must rely on consumers and businesses who 
have not historically used the Internet to transact business and exchange information.  

Our business, financial condition and operating results could be adversely affected as a result of legal, business and economic risks specific to 
international operations.  

     Approximately 8.9% of our revenues in 2001 and 18.9% of our revenues in 2000 were derived from sales to customers outside the United 
States. We also frequently ship products to our domestic customers’ international manufacturing divisions and subcontractors. In the future, we 
may expand these international business activities. International operations are subject to many inherent risks, including:  

•   

general political, social and economic conditions causing instability; 

•   

trade restrictions; 

•   

the imposition of governmental controls; 

•   

exposure to different legal standards, particularly with respect to intellectual property; 

•   

burdens of complying with a variety of foreign laws; 

•   

import and export license requirements and restrictions of the United States and each other country in which we operate; 

•   

unexpected changes in regulatory requirements; 

•   

foreign technical standards; 

•   

changes in tariffs; 

•   

difficulties in staffing and managing international operations; 

•   

difficulties in collecting receivables from foreign entities; and 

•   

potentially adverse tax consequences. 

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Our officers and directors could control matters submitted to our stockholders.  

     As of March 12, 2002, William W. Smith Jr., the President, Chief Executive Officer and Chairman of the Board of our company, and 
Rhonda L. Smith, the Secretary, Treasurer and Vice-Chairman of the Board of our company, beneficially owned approximately 60.2% of our 
outstanding shares of common stock. William W. Smith Jr. and Rhonda L. Smith are married to one another and, acting together, will have the 
ability to elect our directors and determine the outcome of any corporate action requiring stockholder approval, including a sale of the 
company, irrespective of how other shareholders may vote. This concentration of ownership may discourage a potential acquirer from making 
an offer to buy our company, which, in turn, could adversely affect the market price of our common stock.  

Future sales of our common stock could cause the price of our shares to decline.  

     As of March 12, 2002, we had 16,232,416 shares of Common Stock outstanding. Of this amount, the 9,770,670 shares held by William W. 
Smith, Jr. and Rhonda L. Smith are available for sale in the public market (subject to the volume and other applicable restrictions of Rule 144). 
Overall, our trading volume fluctuates widely and at times is relatively limited. Sales of a substantial number of shares of our common stock by 
William W. Smith, Jr., Rhonda L. Smith or any other person, including through any directed selling plan, either individually or when 
aggregated with sales by other persons, could adversely affect the market price of our common stock.  

Provisions of our charter and bylaws and Delaware law could make a takeover of our company difficult.  

     Our certificate of incorporation and bylaws contain provisions that may discourage or prevent a third party from acquiring us, even if doing 
so would be beneficial to our stockholders. For instance, our certificate of incorporation authorizes the board of directors to fix the rights and 
preferences of shares of any series of preferred stock, without action by our stockholders. As a result, the board can authorize and issue shares 
of preferred stock, which could delay or prevent a change of control because the rights given to the holders of such preferred stock may 
prohibit a merger, reorganization, sale or other extraordinary corporate transaction. In addition, we are organized under the laws of the State of 
Delaware and certain provisions of Delaware law may have the effect of delaying or preventing a change in our control.  

Item 7A. QUALITATIVE AND QUANTITATIVE DISCLOSURES ABOUT MARKET RISK  

     Our financial instruments include cash and cash equivalents. At December 31, 2001, the carrying values of our financial instruments 
approximated fair values based on current market prices and rates. Because of their short duration, changes in market interest rates would not 
have a material effect on fair value.  

     It is our policy not to enter into derivative financial instruments. We do not currently have any significant foreign currency exposure as we 
do not transact business in foreign currencies. As such, we do not have significant currency exposure at December 31, 2001.  

28  

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Item 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA  

     Our consolidated financial statements and schedule appear in a separate section of this Annual Report on Form 10-K beginning on page F-1 
and S-1, respectively.  

SUPPLEMENTARY FINANCIAL DATA  

SELECTED QUARTERLY FINANCIAL DATA  
STATEMENT OF OPERATIONS DATA  
(UNAUDITED)  

FOR THE THREE MONTHS ENDED: 

2001 

   March 31, 

June 30, 

September 30, 

December 31, 

Net Revenues  
Gross Margin  
Operating (Loss) Income  
Net (Loss) Income  
Net (Loss) Income Per Share, Basic  
Weighted Average Shares  
  Outstanding, Basic  
Net (Loss) Income Per Share, Diluted  
Weighted Average Shares  
  Outstanding, Diluted  

(in thousands, except earnings per share) 

   $  3,245   
     2,207   
  (1,577 ) 
   $ (1,614 ) 
   $  (0.10 ) 

   $  1,081   
140   
  (3,846 ) 
   $ (3,833 ) 
   $  (0.24 ) 

     16,232   
   $  (0.10 ) 

     16,232   
   $  (0.24 ) 

$  2,522   
1,711   
(802 ) 
$ 
(794 ) 
$  (0.05 ) 

16,232   
$  (0.05 ) 

$  3,914   
2,776   
104   
$ 
116   
$  0.01   

16,232   
$  0.01   

     16,232   

     16,232   

16,232   

16,266   

FOR THE THREE MONTHS ENDED: 

2000 

   March 31, 

June 30, 

September 30, 

December 31, 

Net Revenues  
Gross Margin  
Operating Loss  
Net Loss  
Net Loss Per Share, Basic and Diluted  
Weighted Average Shares  
  Outstanding  

(in thousands, except earnings per share) 

   $  3,074   
2,461   
(732 ) 
   $ 
(659 ) 
   $  (0.04 ) 

   $  3,222   
2,665   
(741 ) 
   $ 
(632 ) 
   $  (0.04 ) 

$  3,374   
2,389   
(960 ) 
$ 
(873 ) 
$  (0.05 ) 

$  4,068   
2,574   
  (1,082 ) 
$ 
(991 ) 
$  (0.07 ) 

      15,759   

     15,895   

16,030   

16,232   

29  

    
       
  
       
  
    
  
  
    
  
  
     
  
     
  
  
  
  
  
  
  
  
  
     
  
  
  
  
    
    
    
  
  
  
  
    
  
  
  
  
       
  
       
  
    
  
  
    
  
  
    
    
  
  
       
  
       
  
    
  
  
    
  
  
    
    
    
       
          
       
  
  
    
  
  
     
  
     
  
  
  
  
  
  
  
  
  
     
  
  
  
  
     
    
    
     
  
  
  
  
  
  
  
  
  
  
  
     
  
  
    
  
  
    
  
  
     
  
  
    
     
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Item 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE  

Not applicable.  

Item 10. DIRECTORS AND EXECUTIVE OFFICERS  

PART III  

The sections titled “Executive Officers of the Company,” “Directors and Nominees” and “Compliance with Section 16(a) of the Exchange Act” 
appearing in our Proxy Statement for the 2002 Annual Meeting of Stockholders is incorporated herein by reference.  

Item 11. EXECUTIVE COMPENSATION  

The section titled “Executive Compensation and Related Information” appearing in our Proxy Statement for the 2002 Annual Meeting of 
Stockholders is incorporated herein by reference.  

Item 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT  

The section titled “Principal Stockholders” appearing in our Proxy Statement for the 2002 Annual Meeting of Stockholders is incorporated 
herein by reference.  

Item 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS  

Not applicable.  

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PART IV  

Item 14. EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON FORM 8-K  

      (a)(1)Financial Statements  

Smith Micro’s financial statements appear in a separate section of this Annual Report on Form 10-K beginning on the pages referenced below:  

Independent Auditors’ Report 
Consolidated Balance Sheets as of December 31, 2001 and 2000 
Consolidated Statements of Operations for each of the three years in the period ended December 31, 2001 
Consolidated Statements of Stockholders’ Equity for each of the three years in the period ended December 31, 2001 
Consolidated Statements of Cash Flows for each of the three years in the period ended December 31, 2001 
Notes to Consolidated Financial Statements for each of the three years in the period ended December 31, 2001 

      (2)Financial Statement Schedule  

Page 

F-1 
F-2 
F-3 
F-4 
F-5 
F-7 

Smith Micro’s financial statement schedule appears in a separate section of this Annual Report on Form 10-K on the pages referenced below. 
All other schedules have been omitted as they are not applicable, not required or the information is included in the consolidated financial 
statements or the notes thereto.  

Independent Auditors’ Report on Schedule 
Schedule II — Valuation and Qualifying Accounts for each of the three years in the period ended December 31, 2001. 

Page 

S-1 
S-2 

      (3)Exhibits  

Exhibit 
No. 

3.1 

3.1.1 

3.2 

4.1 

10.1 

10.2 

Title 

Method of Filing 

Amended and Restated Certificate of 
Incorporation of the Company. 

Incorporated by reference to Exhibit 3.1 to the 
Registrant’s Registration Statement No. 33-95096. 

Amendment to the Amended and Restated 
Certificate of Incorporation of the Company. 

Incorporated by reference to Exhibit 3.1.1 to the 
Registrant’s Quarterly Report on Form 10-Q for the 
period ended June 30, 2000. 

Amended and Restated Bylaws of the 
Company. 

Incorporated by reference to Exhibit 3.2 to the 
Registrant’s Registration Statement No. 33-95096. 

Specimen certificate representing shares of 
Common Stock of the Company. 

Incorporated by reference to Exhibit 4.1 to the 
Registrant’s Registration Statement No. 33-95096. 

Form of Indemnification Agreement. 

1995 Stock Option/Stock Issuance Plan. 

Incorporated by reference to Exhibit 10.1 to the 
Registrant’s Registration Statement No. 33-95096. 

Incorporated by reference to Exhibit 10.2 to the 
Registrant’s Registration Statement No. 33-95096. 

31  

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
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Exhibit 
No. 

10.3 

10.4 

10.5 

10.6 

10.7 

10.8 

10.9 

10.10 

10.11 

10.12 

10.13 

10.14 

10.15 

Title 

Method of Filing 

Form of Notice of Grant of Stock Option 
under 1995 Stock Option/Stock Issuance 
Plan. 

Incorporated by reference to Exhibit 10.3 to the 
Registrant’s Registration Statement No. 33-95096. 

Form of 1995 Stock Option Agreement under 
1995 Stock Option /Stock Issuance Plan. 

Incorporated by reference to Exhibit 10.4 to the 
Registrant’s Registration Statement No. 33-95096. 

Form of 1995 Stock Purchase Agreement 
under 1995 Stock Option/Stock Issuance 
Plan. 

Distribution License Agreement dated 
September 30, 1991, by and between the 
Company and Crandell Development 
Corporation. 

Application Program Interface Retail License 
Agreement July 28, 1992 by and between the 
Company and Rockwell International 
Corporation. 

Application Program Interface License 
Agreement July 28, 1992 by and between the 
Company and Rockwell International 
Corporation. 

Rockwell High Speed Interface License 
Agreement dated June 2, 1994, by and 
between the Company and Rockwell 
International Corporation. 

Letter Agreement dated February 22, 1994, 
by and between the Company and Rockwell 
International Corporation. 

Letter Agreement dated April 22, 1993, by 
and between the Company and Rockwell 
International Corporation. 

Software Distribution Agreement dated 
May 8, 1995, by and between the Company 
and International Business Machines 
Corporation. 

Office Building Lease, dated June 10, 1992, 
by and between the Company and Developers 
Venture Capital Corporation. 

Amendment No. 1 To Office Building Lease, 
dated July 9, 1993, by and between the 
Company and Pioneer Bank. 

Incorporated by reference to Exhibit 10.5 to the 
Registrant’s Registration Statement No. 33-95096. 

Incorporated by reference to Exhibit 10.6 to the 
Registrant’s Registration Statement No. 33-95096. 

Incorporated by reference to Exhibit 10.7 to the 
Registrant’s Registration Statement No. 33-95096. 

Incorporated by reference to Exhibit 10.8 to the 
Registrant’s Registration Statement No. 33-95096. 

Incorporated by reference to Exhibit 10.9 to the 
Registrant’s Registration Statement No. 33-95096. 

Incorporated by reference to Exhibit 10.10 to the 
Registrant’s Registration Statement No. 33-95096. 

Incorporated by reference to Exhibit 10.11 to the 
Registrant’s Registration Statement No. 33-95096. 

Incorporated by reference to Exhibit 10.12 to the 
Registrant’s Registration Statement No. 33-95096. 

Incorporated by reference to Exhibit 10.13 to the 
Registrant’s Registration Statement No. 33-95096. 

Incorporated by reference to Exhibit 10.14 to the 
Registrant’s Registration Statement No. 33-95096. 

Amendment No. 2 To Office Building Lease, 
dated August 15, 1994, by and 

Incorporated by reference to Exhibit 10.15 to the 
Registrant’s Registration Statement No. 33-95096. 

32  

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
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Exhibit 
No. 

10.16 

10.17 

10.18 

10.19 

10.20 

10.21 

10.22 

10.23 

10.24 

10.25 

Title 

Method of Filing 

between the Company and T&C 
Development. 

Fourth Addendum to Office Building Lease, 
dated April 21, 1995, by and between the 
Company and T&C Development. 

Incorporated by reference to Exhibit 10.16 to the 
Registrant’s Registration Statement No. 33-95096. 

Form of Promissory Note related to S 
Corporation Distribution. 

Incorporated by reference to Exhibit 10.17 to the 
Registrant’s Registration Statement No. 33-95096. 

Smith Micro Software, Inc. Amended and 
Restated Software Licensing and Distribution 
Agreement, dated April 18, 1996, by and 
between the Company and U.S. Robotics 
Access Corp. 

Office Building Lease, dated March 1, 1994, 
by and between Performance Computing 
Incorporated and Petula Associates, Ltd./KC 
Woodside. 

Agreement and Plan of Merger by and 
between Smith Micro Software, Inc., 
Performance Computing Incorporated and 
PCI Video Products, Inc. dated as of 
March 14, 1996. 

Amendment No. 1, dated as of March 10, 
1997, to Agreement and Plan of Merger by 
and between Smith Micro Software, Inc., 
Performance Computing Incorporated and 
PCI Video Products, Inc. dated as of 
March 14, 1996. 

Incorporated by reference to Exhibit 10.21 to the 
Registrant’s Quarterly Report on Form 10-Q for the 
quarter ended September 30, 1996. 

Incorporated by reference to Exhibit 10.19 to the 
Registrant’s Annual Report on Form 10-K for the fiscal 
year ended December 3l, 1995. 

Incorporated by reference to Exhibit 2 to the 
Registrant’s Current Report on Form 8-K filed with the 
Commission on March 28, 1996. 

Incorporated by reference to Exhibit 10.21 to the 
Registrant’s Annual Report on Form 10-K for the fiscal 
year ended December 31, 1996. 

Amendment No. 6 to Office Building Lease, 
dated February 19, 1998, by and between the 
Company and World Outreach Center. 

Incorporated by reference to Exhibit 10.22 to the 
Registrant’s Annual Report on Form 10-K for the fiscal 
year ended December 31, 1997. 

Software Licensing and Distribution 
Agreement dated December 1, 1998, by and 
between the Company and 3Com 
Corporation. 

Stock Purchase Agreement dated as of 
April 9, 1999 by and among Smith Micro 
Software, Inc., STF Technologies, Inc. and 
the Shareholders of STF Technologies, Inc. 

Incorporated by reference to Exhibit 10.23 to the 
Registrant’s Annual Report on Form 10-K for the fiscal 
year ended December 31, 1998. 

Incorporated by reference to Exhibit 2 to the 
Registrant’s Current Report on Form 8-K filed with the 
Commission on April 23, 1999. 

Amendment No. 7 to Office Building Lease, 
dated November 5, 1999, by and between the 
Company and World Outreach Center. 

Incorporated by reference to Exhibit 10.25 to the 
Registrant’s Annual Report on Form 10-K for the fiscal 
year ended December 31, 1999. 

21.1 

Subsidiaries 

Incorporated by reference to Exhibit 21.1 to the 
Registrant’s Annual Report on Form 10-K for the fiscal 
year ended December 31, 2000. 

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Exhibit 
No. 

Title 

Method of Filing 

23.1 

Independent Auditors’ Consent. 

Filed herewith 

      (b)Exhibits on Form 8-K  

No such reports were filed during the year ended December 31, 2001.  

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SIGNATURES  

     Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be 
signed on its behalf by the undersigned thereunto duly authorized.  

SMITH MICRO SOFTWARE, INC.  

Date: March 28, 2002 

Date: March 28 2002 

By: /s/ William W. Smith, Jr.  
William W. Smith, Jr.  
Chairman of the Board,  
President and Chief Executive Officer 

By /s/ Robert W. Scheussler  
Robert W. Scheussler,  
Chief Operating Officer and  
Acting Chief Financial Officer  
(Principal Financial Officer) 

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of 
the registrant and in the capacities and on the dates indicated.  

Signature 

Title 

/s/ William W. Smith, Jr. 

William W. Smith, Jr. 

/s/ Rhonda L. Smith 

Rhonda L. Smith 

/s/ Robert W. Scheussler 

Robert W. Scheussler 

Chairman of the Board,  
President and Chief Executive Officer  
(Principal Executive Officer) 

Vice-Chairman of the Board, Secretary,  
Treasurer and Director  

Date 

March 28, 2002 

March 28, 2002 

Senior Vice President, Chief Operating Officer,  
Acting Chief Financial Officer and Director 

March 28, 2002 

/s/ Thomas G. Campbell 

Director 

March 28, 2002 

Thomas G. Campbell 

/s/ David M. Stastny 

Director 

March 28, 2002 

David M. Stastny 

/s/Gregory J. Szabo 

Director 

March 28, 2002 

Gregory J. Szabo 

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SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

INDEPENDENT AUDITORS’ REPORT  

To the Board of Directors and Stockholders of  
Smith Micro Software, Inc.:  

We have audited the accompanying consolidated balance sheets of Smith Micro Software, Inc. and subsidiaries (the Company) as of 
December 31, 2001 and 2000, and the related consolidated statements of operations, stockholders’ equity and cash flows for each of the three 
years in the period ended December 31, 2001. These financial statements are the responsibility of the Company’s management. Our 
responsibility is to express an opinion on these financial statements based on our audits.  

We conducted our audits in accordance with auditing standards generally accepted in the United States of America. Those standards require 
that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An 
audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes 
assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement 
presentation. We believe that our audits provide a reasonable basis for our opinion.  

In our opinion, such consolidated financial statements present fairly, in all material respects, the financial position of Smith Micro Software, 
Inc. and subsidiaries as of December 31, 2001 and 2000, and the results of their operations and their cash flows for each of the three years in 
the period ended December 31, 2001, in conformity with accounting principles generally accepted in the United States of America.  

DELOITTE & TOUCHE LLP  
Costa Mesa, California  
February 8, 2002  

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SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

CONSOLIDATED BALANCE SHEETS  
AS OF DECEMBER 31, 2001 AND 2000  

(In thousands, except share and per share data) 

ASSETS  
CURRENT ASSETS:  
Cash and cash equivalents  
Accounts receivable, net of allowances for doubtful accounts and other adjustments of 

$533 (2001) and $1,896 (2000)  

Inventories  
Prepaid expenses and other current assets  

   Total current assets  
EQUIPMENT AND IMPROVEMENTS, net  
OTHER ASSETS  
INTANGIBLE ASSETS, net  

LIABILITIES AND STOCKHOLDERS’ EQUITY  
CURRENT LIABILITIES:  
Accounts payable  
Accrued liabilities  

   Total current liabilities  
COMMITMENTS AND CONTINGENCIES (Note 5)  
STOCKHOLDERS’ EQUITY:  
Preferred stock, par value $0.001 per share; 5,000,000 shares authorized; none issued 

and outstanding  

Common stock, par value $0.001 per share; 30,000,000 shares authorized; 16,232,000 

shares issued and outstanding  

Additional paid-in capital  
Accumulated deficit  

   Net stockholders’ equity  

See notes to consolidated financial statements  

F-2  

2001 

2000 

$  3,226   

$  6,178   

2,724   
295   
265   

6,510   
482   
42   
2,223   

4,750   
338   
294   

11,560   
737   
89   
2,928   

$  9,257   

$ 15,314   

$  1,160   
1,795   

$  1,590   
1,297   

2,955   

2,887   

16   
24,789   
  (18,503 ) 

16   
24,789   
  (12,378 ) 

6,302   

12,427   

$  9,257   

$ 15,314   

     
     
  
  
     
  
  
  
  
  
  
     
  
  
     
  
  
     
  
  
     
  
  
  
  
     
     
     
     
     
     
   
     
  
     
  
     
     
     
     
     
     
     
     
   
     
  
     
  
   
  
  
   
     
  
     
  
     
  
  
     
  
  
     
  
  
     
  
  
  
  
     
     
   
     
  
     
  
     
     
     
  
  
     
  
  
     
  
  
     
  
  
     
  
  
     
  
  
     
     
     
     
  
  
   
     
  
     
  
     
     
   
     
  
     
  
   
  
  
   
     
  
     
  
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SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

CONSOLIDATED STATEMENTS OF OPERATIONS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2001  

(In thousands, except per share data) 

NET REVENUES  
Software  
   Consulting  

   Total Net Revenues  

COST OF REVENUES  
Software  
   Consulting  

   Total Cost of Revenues  

GROSS PROFIT  
OPERATING EXPENSES:  

Selling and marketing  
   Research and development  
   General and administrative  
   Restructuring  

Years ended December 31, 

2001 

2000 

1999 

$  8,218   
2,544   

$ 11,143   
2,595   

$ 10,700   
0   

   10,762   

   13,738   

   10,700   

1,880   
2,048   

3,928   

2,499   
1,150   

3,649   

6,834   

   10,089   

5,844   
2,997   
3,734   
380   

5,578   
4,041   
3,985   

2,476   
0   

2,476   

8,224   

6,135   
3,826   
3,923   

   Total operating expenses  

   12,955   

   13,604   

   13,884   

OPERATING LOSS  
INTEREST INCOME, NET  

LOSS BEFORE INCOME TAXES  
INCOME TAX EXPENSE  

NET LOSS  

  (6,121 ) 
86   

  (6,035 ) 
90   

  (3,515 ) 
414   

  (3,101 ) 
54   

  (5,660 ) 
447   

  (5,213 ) 
888   

$ (6,125 ) 

$ (3,155 ) 

$ (6,101 ) 

NET LOSS PER SHARE, basic & diluted  

$  (0.38 ) 

$  (0.20 ) 

$  (0.40 ) 

WEIGHTED AVG SHARES OUTSTANDING, 

BASIC AND DILUTED  

   16,232   

   15,984   

   15,292   

See notes to consolidated financial statements  

F-3  

  
  
  
  
  
     
  
  
  
  
  
  
     
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
   
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
   
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
   
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
   
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
   
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
   
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
   
  
  
  
  
  
  
  
  
  
  
  
  
  
  
   
  
  
  
  
  
  
  
  
  
  
  
  
  
  
   
  
  
  
  
  
  
  
  
  
  
  
  
  
  
   
  
  
  
  
  
  
  
  
  
Table of Contents  

SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2001  

(In thousands) 

BALANCE, January 1, 1999  
Issuance of common stock in acquisitions  
Exercise of common stock options  
Net loss  

BALANCE, December 31, 1999  
Issuance of common stock in acquisitions  
Exercise of common stock options  
Net loss  

BALANCE, December 31, 2000  
Net loss  

BALANCE, December 31, 2001  

Common stock 

Additional 

Shares 

   Amount   

paid-in 
capital 

Accumulated 
deficit 

Total 

      15,075       $ 15       $ 21,399   
999   
641   

409          1         
240            

      15,724          16          23,039   
1,018   
732   

208            
300            

      16,232          16          24,789   

$  (3,122 ) 

   (6,101 ) 

   (9,223 ) 

   (3,155 ) 

   $ 18,292   
1,000   
641   
  (6,101 ) 

      13,832   
1,018   
732   
  (3,155 ) 

  (12,378 ) 
   (6,125 ) 

      12,427   
  (6,125 ) 

      16,232       $ 16       $ 24,789   

$ (18,503 ) 

   $  6,302   

See notes to consolidated financial statements  

F-4  

  
      
                 
  
  
    
  
  
    
  
  
  
        
        
  
  
     
  
  
  
  
     
  
  
  
  
  
  
  
     
  
  
  
  
  
  
     
  
  
  
  
  
  
  
  
     
     
  
  
     
     
        
     
  
  
     
        
           
        
  
  
  
  
   
     
        
        
  
     
  
     
  
  
     
        
     
  
  
     
     
        
     
  
  
     
        
           
        
  
  
  
  
   
     
        
        
  
     
  
     
  
  
        
           
        
  
  
  
  
   
     
        
        
  
     
  
     
  
  
   
     
        
        
  
     
  
     
  
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SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

CONSOLIDATED STATEMENTS OF CASH FLOWS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2001  

(In thousands) 

CASH FLOWS FROM OPERATING ACTIVITIES:  
Net loss  
Adjustments to reconcile net loss to net cash used in operating activities:  
   Depreciation and amortization  
   Provision for doubtful accounts and other adjustments to accounts receivable  
   Deferred income taxes  
   Loss on disposal of equipment and improvements  
   Change in operating accounts, net of amounts acquired:  

   Accounts receivable  

Income taxes receivable  
Inventories  

   Prepaid expenses and other assets  
   Accounts payable and accrued liabilities  

   Net cash used in operating activities  
CASH FLOWS FROM INVESTING ACTIVITIES:  
Capital expenditures  
Cash paid for acquisition of business, net of cash received  
Cash paid for acquisition of technologies, net of cash received  

   Net cash used in investing activities  
CASH FLOWS FROM FINANCING ACTIVITIES:  
Proceeds from issuance of common stock  
Repayment of notes payable  

   Net cash provided by financing activities  

NET DECREASE IN CASH AND CASH EQUIVALENTS  
CASH AND CASH EQUIVALENTS, beginning of year  

CASH AND CASH EQUIVALENTS, end of year  

See notes to consolidated financial statements  

F-5  

Years ended December 31, 

2001 

2000 

1999 

$ (6,125 ) 

$ (3,155 ) 

$ (6,101 ) 

1,255   
1,412   

1,112   
1,067   

23   

614   

  (2,330 ) 

43   
   (118 ) 
68   

164   
(41 ) 
652   

916   
1,723   
805   

(849 ) 
956   
199   
192   
  (1,015 ) 

  (2,851 ) 

  (2,508 ) 

  (3,174 ) 

   (101 ) 

   (583 ) 
(94 ) 
(73 ) 

(265 ) 
  (1,091 ) 

   (101 ) 

   (750 ) 

  (1,356 ) 

732   

732   

641   
(139 ) 

502   

  (2,952 ) 
6,178   

  (2,526 ) 
8,704   

  (4,028 ) 
   12,732   

$ 3,226   

$ 6,178   

$  8,704   

           
        
           
           
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
   
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
   
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
   
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
   
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
   
  
  
  
  
  
  
  
  
  
  
  
  
   
  
  
  
  
  
  
  
  
  
Table of Contents  

SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

CONSOLIDATED STATEMENTS OF CASH FLOWS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2001 (Continued)  

(In thousands) 

SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION -     
   Cash paid (received) during the year for income taxes  

December 31, 

2001    

2000   

1999 

$ 155     

$ 54     

$ (996 ) 

DISCLOSURE OF NON-CASH FINANCING AND INVESTING ACTIVITIES:  

During 2000, the Company acquired a product line (CheckIt Software) and a business 
(QuickStart Technologies — Consulting) in transactions summarized as follows:  

CheckIt Software:  
Fair value of purchased technology  
Common stock issued in acquisition  
Cash paid for acquisition  

Liabilities assumed or created  

QuickStart Technologies — Consulting:  
Fair value of goodwill  
Common stock issued in acquisition  
Cash paid for acquisition  

Liabilities assumed or created  

During 1999, the Company acquired a business (STF Technologies) in a transaction 

summarized as follows:  

Fair value of assets acquired, including goodwill of $2,271  
Common stock issued in acquisition  
Cash paid for acquisition  

Liabilities assumed or created  

See notes to consolidated financial statements  

F-6  

$  721   
   (560 ) 
(73 ) 

$ 

88   

$  602   
   (458 ) 
(94 ) 

$ 

50   

$ 2,686   
  (1,000 ) 
  (1,091 ) 

$  595   

  
  
  
    
    
         
    
  
  
  
  
  
  
  
  
  
  
    
    
    
    
    
  
  
   
  
  
    
  
    
  
  
  
  
     
  
  
     
  
  
     
  
  
  
  
  
   
  
  
  
  
   
  
  
  
  
     
  
  
  
  
  
   
  
  
  
  
   
  
  
  
  
     
  
  
  
  
   
  
  
  
  
   
  
  
  
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SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2001  

1.     SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES  

     Description of Business - Smith Micro Software, Inc. and subsidiaries (the Company) develops and sells eCommerce, diagnostic 

utilities and communications software for personal and business use and provides professional services consulting. The Company’s 
software includes products developed for the Internet and broadband technologies, products that enable eCommerce, Internet 
communications (voice-over-IP — VoIP), video conferencing, wireless communications, general system utility products and network 
fax along with traditional computer telephony. A substantial portion of the Company’s sales are made direct to hardware connectivity 
device and personal computer manufacturers under Original Equipment Manufacturer (OEM) agreements. The Company sells its 
communication and diagnostic utility products through independent distributors and retail channels. The Company’s eCommerce 
products enable websites to be created with standard HTML text and provides fully automated payment processing and order 
accounting. 

Basis of Presentation - The accompanying consolidated financial statements reflect the operating results and financial position of 
Smith Micro Software, Inc. and its wholly owned subsidiaries in accordance with accounting principles generally accepted in the 
United States of America. All intercompany amounts have been eliminated in consolidation. 

     Cash and Cash Equivalents - Cash and cash equivalents generally consist of cash, government securities and money market funds. 

These securities are all held in one financial institution. All have original maturity dates of three months or less. 

Accounts Receivable - The Company sells its products worldwide. The Company performs ongoing credit evaluations of its 
customers and generally does not require collateral. The Company maintains reserves for potential credit losses, and those losses 
have been within management’s expectations. Allowances for product returns and price protection are included in other adjustments 
to accounts receivable on the accompanying consolidated balance sheets. 

Inventories - Inventories consist principally of manuals and CDs and are stated at the lower of cost (determined by the first-in, first-
out method) or market. The Company regularly reviews its inventory quantities on hand and records a provision for excess and 
obsolete inventory based primarily on management's estimated forecast of product demand and production requirements. 

Equipment and Improvements - Equipment and improvements are stated at cost. Depreciation is computed using the straight-line 
method based on the estimated useful lives of the assets, generally ranging from three to seven years. Leasehold improvements are 
amortized using the straight-line method over the shorter of the estimated useful life of the asset or the lease term. 

Long Lived Assets - The Company accounts for the impairment and disposition of long-lived assets in accordance with Statement of 
Financial Accounting Standards (SFAS) No. 121, Accounting for the 

F-7  

  
  
  
    
  
  
  
  
    
  
  
    
  
  
    
  
  
    
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SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2001 (Continued)  

Impairment of Long-Lived Assets and for Long-Lived Assets to Be Disposed Of . In accordance with SFAS No. 121, long-lived assets 
to be held are reviewed for events or changes in circumstances which indicate that their carrying value may not be recoverable. The 
Company periodically reviews the carrying value of long-lived assets to determine whether or not an impairment to such value has 
occurred and has determined that there was no impairment at December 31, 2001. 

     Goodwill and Other Intangibles - Goodwill represents the excess purchase cost over the net assets acquired and is amortized over 
three to seven years using the straight-line method. Other intangible assets include acquired technology licenses and product 
translation costs which are being amortized using the straight-line method over three years. Accumulated amortization on goodwill 
and other intangible assets amounted to $2.9 million and $2.1 million as of December 31, 2001 and 2000, respectively. The Company 
periodically evaluates the recoverability of goodwill based on an undiscounted operating profitability analysis and evaluates the 
recoverability of other intangible assets based on the requirements of SFAS No. 121. The Company has determined that there was no 
impairment at December 31, 2001. 

Revenue Recognition - Software revenue is recognized in accordance with the Statement of Position (SOP) 97-2, Software Revenue 
Recognition , as amended. SOP 97-2 provides guidance on when revenue should be recognized for licensing, selling, leasing or 
otherwise marketing computer software. The Company recognizes revenues from sales of its software as completed products are 
shipped and title passes and from royalties generated as authorized customers duplicate its software, assuming collectibility is 
reasonably assured. The Company is generally not contractually obligated to accept returns, except for defective and damaged 
products. However, the Company may permit customers to return or exchange product and may provide price protection on products 
unsold by a customer. In accordance with SFAS No. 48, Revenue Recognition when Right of Return Exists , revenue is recorded net 
of an allowance for estimated returns, exchanges, markdowns, price concessions, and warranty costs. Such reserves are based upon 
management’s evaluation of historical experience, current industry trends and estimated costs. While returns and other concessions 
have historically been within management estimates, the amount of estimated reserves could change as new information becomes 
available. During the year ended December 31, 2001, the Company’s largest distributor changed its order taking and stocking 
policies. As a result, the Company agreed to accept a significantly higher level of product returns than was anticipated in an effort to 
work with the distributor to reduce their inventory. The Company believes that this was a one-time event related to a policy change 
that will not significantly impact the historical and ongoing return rates from the distributor. The Company also provides technical 
support to its customers. Such costs have historically been insignificant. 

     Consulting services and hosting revenues are recognized as services are provided or as milestones are delivered and accepted by 

customers. 

Software Development Costs - Development costs incurred in the research and development of new software products and 
enhancements to existing software products are expensed as incurred until 

F-8  

  
    
  
  
  
  
    
  
  
  
  
    
Table of Contents  

SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2001 (Continued)  

technological feasibility has been established. The Company considers technological feasibility to be established when all planning, 
designing, coding and testing has been completed according to design specifications. After technological feasibility is established, 
any additional costs are capitalized. Through December 31, 2001, software has been substantially completed concurrently with the 
establishment of technological feasibility; and, accordingly, no costs have been capitalized to date. 

Advertising Expense - Advertising costs are expensed as incurred. Advertising expenses were $1.4 million, $1.9 million and 
$2.4 million for the years ended December 31, 2001, 2000 and 1999, respectively. 

Income Taxes - The Company accounts for income taxes under SFAS No. 109, Accounting for Income Taxes . This statement 
requires the recognition of deferred tax assets and liabilities for the future consequences of events that have been recognized in the 
Company’s financial statements or tax returns. The measurement of the deferred items is based on enacted tax laws. In the event the 
future consequences of differences between financial reporting bases and the tax bases of the Company’s assets and liabilities result 
in a deferred tax asset, SFAS No. 109 requires an evaluation of the probability of being able to realize the future benefits indicated by 
such asset. A valuation allowance related to a deferred tax asset is recorded when it is more likely than not that some portion or all of 
the deferred tax asset will not be realized. 

Stock-Based Compensation - The Company accounts for stock-based awards to employees using the intrinsic value method in 
accordance with Accounting Principles Board (APB) Opinion No. 25, Accounting for Stock Issued to Employees and related 
interpretations. 

     Net Loss per Share - Pursuant to SFAS No. 128, Earnings per Share, the Company is required to provide dual presentation of “basic” 
and “diluted” earnings (loss) per share (EPS). Basic EPS amounts are based upon the weighted average number of common shares 
outstanding. Diluted EPS amounts are based upon the weighted average number of common and common equivalent shares 
outstanding. Common equivalent shares include stock options using the treasury stock method. Common equivalent shares are 
excluded from the calculation of diluted EPS in loss years, as the impact is antidilutive. Therefore, there was no difference between 
basic and diluted EPS for each period presented. 

     Use of Estimates - The preparation of financial statements in conformity with generally accepted accounting principles requires 

management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent 
assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting 
years. Actual results could differ from those estimates. 

     Comprehensive Income - The Company has adopted SFAS No. 130, Reporting Comprehensive Income . This statement establishes 

standards for the reporting of comprehensive income and its 

F-9  

  
    
  
  
    
  
  
    
  
  
    
  
  
  
  
  
  
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SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2001 (Continued)  

components. Comprehensive income, as defined, includes all changes in equity (net assets) during a period from non-owner sources. 
For each of the years ended December 31, 2001, 2000 and 1999, there was no difference between net loss and comprehensive loss. 

     New Accounting Pronouncements - In June 1998, the Financial Accounting Standards Board (FASB) issued Statement of Financial 
Accounting Standards (SFAS) No. 133, Accounting for Derivative Instruments and Hedging Activities . SFAS No. 133 establishes 
new accounting and reporting standards for derivative financial instruments and for hedging activities. SFAS No. 133 requires the 
Company to measure all derivatives at fair value and to recognize them in the balance sheet as an asset or liability, depending on the 
Company’s rights or obligations under the applicable derivative contract. In June 1999, the FASB issued SFAS No. 137, which 
deferred the effective date of adoption of SFAS No. 133 for one year. The Company adopted SFAS No. 133 on January 1, 2001. 
Adoption of the new method of accounting for derivatives and hedging activities did not have a material impact on the Company’s 
consolidated financial position because the Company does not have derivative instruments and does not engage in hedging activities. 

In June 2001, the FASB issued two new pronouncements: SFAS No. 141, Business Combinations , and SFAS No. 142, Goodwill and 
Other Intangible Assets . SFAS No. 141 prohibits the use of the pooling-of-interest method for business combinations initiated after 
June 30, 2001 and also applies to all business combinations accounted for by the purchase method that are completed after June 30, 
2001. There are also transition provisions that apply to business combinations completed before July 1, 2001, that were accounted for 
by the purchase method. SFAS No. 142 is effective for fiscal years beginning after December 15, 2001 to all goodwill and other 
intangible assets recognized in an entity’s statement of financial position at that date, regardless of when those assets were initially 
recognized. In accordance with these pronouncements, the Company will evaluate the carrying value of goodwill and other intangible 
assets on an annual basis or sooner if events or circumstances indicate that the carrying value may be impaired. The Company is 
currently in the process of evaluating the initial impact of adopting SFAS No. 142. The Company expects the ongoing impact of this 
adoption will be a decrease in amortization expense of approximately $500,000 in 2002. 

In October 2001, the FASB issued SFAS No. 144, Accounting for Impairment or Disposal of Long-Lived Assets . SFAS No. 144 
supersedes SFAS No. 121, Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to be Disposed Of, and 
addresses financial accounting and reporting for the impairment and disposal of long-lived assets. This statement is effective for 
fiscal years beginning after December 15, 2001. The Company is currently evaluating the impact that SFAS No. 144 will have on its 
consolidated financial statements. 

In 2001 the Emerging Issues Task Force (EITF) issued EITF 01-09, Accounting for Consideration Given by a Vendor to a Customer 
(Including a Reseller of the Vendor’s Product). Effective January 1, 2002, the Company is required to adopt EITF 01-09. Pursuant to 
the consensus of EITF 01-09, the cost of sales incentives offered without charge to customers that can be used in, or that are 
exercisable by a customer as a result of, a single exchange transaction is required to be accounted for as a reduction of revenue. Upon 
application of the consensus, the Company's consolidated financial statements for prior periods presented for 

F-10  

  
  
  
  
  
  
    
  
  
    
  
  
    
Table of Contents  

SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2001 (Continued)  

comparative purposes will be reclassified to comply with the revised income statement display requirements. The Company is 
currently evaluating the impact of these issues, as it has not historically tracked all of the above costs separately from other selling 
and marketing expenses. However, the Company estimates the approximate cost of sales incentives that will be reclassified, reducing 
both revenue and expense by the same amount, is approximately 5% to 10% of total revenue based upon 2001 estimates. 

Reclassifications - Certain reclassifications have been made to the prior years’ consolidated financial statements to conform to the 
current year presentation. 

F-11  

  
    
  
  
    
Table of Contents  

SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2001 (Continued)  

2.     EQUIPMENT AND IMPROVEMENTS  

Equipment and improvements consist of the following (in thousands): 

Machinery and equipment  
Leasehold improvements  
Office furniture and fixtures  

Less accumulated depreciation and amortization  

3.     ACCRUED LIABILITIES  

     Accrued liabilities consist of the following (in thousands): 

Marketing and rebates  
Royalties  
Salaries and benefits  
Accrued lease payments (restructuring costs)  
Manufacturers’ representative commissions  
Other  

December 31, 

2001 

2000 

$ 2,398   
292   
285   

$ 2,442   
273   
287   

   2,975   
  (2,493 ) 

   3,002   
  (2,265 ) 

$  482   

$  737   

December 31, 

2001 

2000 

   $  553      $  313   
   282   
   581   

   448     
   437     
   202     
72     
83     

21   
   100   

   $ 1,795      $ 1,297   

In the second quarter of 2001 the Company began implementing a restructuring plan to consolidate facilities and reduce personnel 
costs. Total expense related to the restructuring amounted to $380,000 consisting of facility closure costs of $230,000 and employee 
severance costs of $150,000. As of 

F-12  

  
    
  
  
     
     
     
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
   
  
  
  
  
  
  
   
  
  
  
  
   
  
  
  
  
  
  
   
  
  
   
  
  
  
  
  
  
  
  
  
    
    
    
  
  
  
  
  
  
  
  
  
  
  
  
    
  
  
  
  
  
  
   
  
  
    
  
  
   
   
  
  
    
  
  
  
    
Table of Contents  

SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2001 (Continued)  

     December 31, 2001, $178,000 had been paid and $202,000 was included in accrued liabilities. The accrued liability will be paid over 

the remaining lease term for the facility closed in the second quarter. 

4. INCOME TAXES  

     A summary of the income tax expense is as follows (in thousands): 

Current:  
   Federal  
   State  
   Foreign  

Deferred:  
   Federal  
   State  
   Change in valuation allowance  

Year ended December 31, 

2001 

2000 

1999 

$   

$ 

$ 

57   
3   
30   

90   

  (2,295 ) 
   (290 ) 
2,585   

4   
50   

54   

  (1,508 ) 
   (328 ) 
1,836   

19   
7   
57   

83   

  (2,433 ) 
   (297 ) 
3,535   

805   

$ 

90   

$ 

54   

$  888   

     A reconciliation of the provision for income taxes to the amount of income tax expense that would result from applying the federal 

statutory rate (35%) to income before provision for taxes is as follows: 

F-13  

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
   
  
  
  
  
  
  
  
  
  
   
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
   
  
  
  
  
  
  
  
  
  
   
  
  
  
  
  
  
  
  
  
  
  
   
  
  
  
  
  
  
  
  
  
   
  
  
  
  
   
  
  
  
  
  
  
  
  
  
  
Table of Contents  

SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2001 (Continued)  

Federal statutory rate  
State tax, net of federal benefit  
Nondeductible expense related to acquired intangibles  
Other  
Change in valuation allowance  

December 31, 

2001 

2000 

1999 

  (35 )%   
   1   
   2   
   2   
   32   

  (35 )%   
   1   
   6   
   1   
   29   

  (35 )% 
   6   
   2   
   3   
   41   

   2 %   

   2 %   

  17 % 

The major components of the Company’s deferred tax assets and liabilities are as follows (in thousands): 

Various reserves  
Nondeductible accruals  
State taxes  
Prepaid expenses  
Credit carryforwards  
Net operating loss carryforwards  
Amortization  
Fixed assets  

Subtotal  
Valuation allowance  

December 31, 

2001 

2000 

$  250   
190   
1   
   (545 ) 
961   
7,175   
162   
   (238 ) 

7,956   
  (7,956 ) 

$  851   
74   
1   
   (362 ) 
681   
4,222   
57   
   (153 ) 

5,371   
  (5,371 ) 

$ 

0   

$ 

0   

The Company has federal and state net operating loss carryforwards of approximately $18,082,000 and $11,739,000, respectively, at 
December 31, 2001. These federal and state net operating loss carryforwards will begin to expire in 2020 and 2003, respectively. In 
addition, the Company has federal and state tax credit carryforwards of approximately $689,000 and $272,000, respectively, at 
December 31, 2001. 

F-14  

  
       
          
          
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
   
  
  
  
  
  
  
  
  
  
   
  
   
  
  
  
  
  
  
  
  
  
  
    
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
   
  
  
  
  
  
  
  
  
  
  
   
  
  
  
  
  
  
   
  
  
   
  
  
  
  
  
  
  
    
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SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2001 (Continued)  

     As of December 31, 2001, a valuation allowance of approximately $7,956,000 has been provided based upon the Company’s 

assessment that it is more likely than not that sufficient taxable income will not be generated to realize the tax benefits of these 
temporary differences. 

     Additionally, as of December 31, 2001, approximately $912,000 of the valuation allowance was attributable to the potential tax 

benefit of stock option transactions that will be credited directly to additional paid in capital, if realized. 

5.     COMMITMENTS AND CONTINGENCIES  

Leases - The Company has non-cancelable operating leases for its building facilities which expire on various dates through July 31, 
2005. Future minimum rental commitments under leases with terms of one year or more consist of the following (in thousands): 

Year ending December 31:  
   2002  
   2003  
   2004  
   2005  

$  829   
434   
300   
134   

$ 1,697   

     As part of the restructuring plan discussed in Note 3, the Company has vacated its office in Beaverton, Oregon. As of December 31, 
2001, the Company has not been able to negotiate a settlement with the landlord or to locate a sub-tenant. The remaining payments 
due under the lease of $202,000 are included in Accrued Liabilities. 

Total rent expense was $792,000, $802,000 and $707,000 for the years ended December 31, 2001, 2000 and 1999, respectively. 

Litigation - The Company is subject to litigation in the normal course of business, none of which management believes will have a 
material adverse effect on the Company’s consolidated financial condition or results of operations. 

6.     SEGMENT INFORMATION  

In the past, the Company operated as one business segment in the development and sales of software products. In 2000, the Company 
restructured its internal operations and management into two business segments: software products and Internet solutions. 

F-15  

  
  
  
  
    
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
   
  
  
  
   
  
  
   
  
  
  
  
  
  
    
  
  
    
  
    
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SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2001 (Continued)  

The software products operating segment develops and markets the Company’s software products, except for eCommerce software. 
Within software products the Company further concentrates on wireless and broadband products, Macintosh products and the related 
retail products for each of these concentrations. 

The Internet solutions segment provides eCommerce software solutions, eBusiness strategy and integration of new infrastructure 
solutions into existing systems. The Internet solutions segment also includes hosting revenue. 

The Company does not separately allocate operating expenses to these segments, nor does it allocate specific assets to these 
segments. Therefore, segment information reported includes only revenues, cost of sales and gross profit, as this information and the 
geographic information described below are the primary information provided to the chief executive officer. 

     Comparisons to 1999 have not been made, as the Internet solutions segment was insignificant during that period. The following table 

shows the net revenues, cost of revenues and gross profit generated by each segment. 

December 31, 2001 
Software Products 

Wireless 
& Broadband 

Macintosh 

Retail 

Total Software 
Products 

Internet   

Total 

   Solutions    Company 

Net revenue  
Cost of revenue  

Gross profit  

$ 3,964   

$ 1,364   

   $ 2,607     

$ 7,935   
2,000   

   $ 2,827      $ 10,762   
  1,928         3,928   

$ 5,935   

   $  899      $  6,834   

December 31, 2000 
Software Products 

Wireless 
& Broadband 

   Macintosh 

Retail 

Total Software 
Products 

Internet 
   Solutions 

Total 
Company 

Net revenue  
Cost of revenue  

Gross profit  

$ 4,996   

$ 1,634   

   $ 3,553   

$ 10,183   
2,329   

   $ 3,555   
     1,320   

$ 13,738   
3,649   

$  7,854   

   $ 2,235   

$ 10,089   

     OEM product sales were 42.2%, 43.2%, and 58.0% of net revenues in 2001, 2000 and 1999, respectively. Sales of retail products 
were 24.2%, 25.9% and 31.9% of net revenues in 2001, 2000 and 1999, respectively. Consulting revenues represented 23.6% and 
18.9% of total revenues in 2001 and 

F-16  

  
    
  
  
    
  
  
    
  
  
  
     
  
  
     
  
  
       
      
  
  
       
        
  
  
  
  
     
          
  
  
  
  
     
          
  
  
  
  
     
          
  
  
  
  
  
  
  
  
     
    
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
    
       
  
   
  
  
  
  
  
  
  
  
       
  
  
  
       
  
  
  
  
  
  
  
  
  
  
    
    
   
  
  
  
  
  
  
  
  
       
  
  
  
       
  
  
     
  
  
     
  
  
    
  
  
     
  
  
       
  
     
  
  
  
  
    
  
  
  
  
  
  
  
  
    
  
  
  
  
  
  
  
  
    
  
  
  
  
  
  
  
  
  
  
  
  
    
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
     
  
  
     
  
  
    
  
  
     
     
   
     
  
     
  
    
  
     
  
    
  
     
  
     
  
  
     
  
  
    
  
  
  
  
   
     
  
     
  
    
  
     
  
    
  
     
  
  
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SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2001 (Continued)  

2000, respectively. Sales of other products accounted for approximately 10% of net revenues in each of the three year periods. 

Sales to individual customers and their affiliates, which amounted to more than 10% of the Company’s net revenues in the year 
indicated were as follows: 

Customer:  
1 – (OEM)  
2 – (Retail)  

December 31, 

2001 

2000 

1999 

   2.9 % 
16.9   

   6.5 % 
20.4   

  15.2 % 
23.4   

  19.8 % 

  26.9 % 

  38.6 % 

     Accounts receivable from these two customers were $206,000 and $1,105,000 at December 31, 2001 and $180,000 and $1,978,000 at 

December 31, 2000, respectively. 

The Company has historically derived a significant portion of its revenues from a relatively small number of customers. A decision 
by a significant customer to substantially decrease or delay purchases from the Company or the Company’s inability to collect 
receivables from these customers could have a material adverse effect on the Company’s consolidated financial condition and results 
of operations. 

The Company also has export sales representing 8.9%, 18.9% and 17.8% of its net revenues for the years ended December 31, 2001, 
2000 and 1999, respectively. Sales to customers in the Asia Pacific region were 2.5%, 5.5% and 11.7% of net revenues for the years 
ended December 31, 2001, 2000 and 1999, respectively. Sales to other regions outside the United States were less than 10% of net 
revenues for each of the three years ended December 31, 2001. All export sales have been denominated in U.S. dollars. 

F-17  

  
    
  
  
    
  
     
  
  
     
  
  
     
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
   
  
  
  
  
  
  
  
  
  
   
  
  
  
   
  
  
  
  
  
  
  
  
  
  
  
  
    
  
  
    
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SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2001 (Continued)  

7.     PROFIT SHARING  

The Company offers its employees a 401(k) plan, in which the Company matches the employee contribution at a rate of 20%, subject 
to a vesting schedule. Total employer contributions amounted to $78,000, $68,000 and $71,000 for the years ended December 31, 
2001, 2000 and 1999, respectively. 

8.     STOCK-BASED COMPENSATION  

In 1995, the Company adopted the 1995 Stock Option/Stock Issuance Plan (the Plan). The Plan, as amended, provides for issuance 
of, or options to be granted for the purchase of, an aggregate of 3,150,000 shares of common stock. Under the terms of the Plan, 
incentive and nonqualified options may be granted at an exercise price not less than 100% and 85%, respectively, of the fair market 
value on the grant date, with terms of up to 10 years, and with vesting to be determined by the Board of Directors. 

Stock option activity under the Plan is as follows: 

F-18  

  
    
  
    
  
  
    
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SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2001 (Continued)  

OUTSTANDING, January 1, 1999 (382,000 shares, exercisable at weighted 

average exercise price of $4.23)  

   Granted (weighted average fair value of $1.12)  
   Exercised  
   Canceled  

OUTSTANDING, December 31, 1999 (488,000 shares, exercisable at 

weighted average exercise price of $3.67)  

   Granted (weighted average fair value of $1.90)  
   Exercised  
   Canceled  

OUTSTANDING, December 31, 2000 (426,000 shares, exercisable at 

weighted average exercise price of $3.60)  

   Granted (weighted average fair value of $0.89)  
   Canceled  

OUTSTANDING, December 31, 2001  

      Weighted 
average 
exercise 
price 

Number 
of shares 

   1,163,000      
   373,000      
   (240,000 )    
   (225,000 )    

$ 2.85   
   1.72   
   2.67   
   2.88   

   1,071,000      
   928,000      
   (300,000 )    
   (157,000 )    

   2.85   
   2.44   
   2.42   
   4.68   

   1,542,000      
   476,000      
   (281,000 )    

   2.55   
   1.10   
   2.34   

   1,737,000      

     Additional information regarding options outstanding as of December 31, 2001 is as follows: 

Range of 
exercise 
prices 

$0.75 - $2.25  
$2.26 - $3.81  
$5.16 - $7.10  
$7.25 - $14.00  

Options outstanding 

   Options exercisable 

Number 
outstanding 

  Weighted average   
remaining 
contractual 
life (years) 

Weighted 
average 
exercise 
price 

     Weighted 
average 
exercise 
price 

   Number 
   exercisable   

     1,157,000   
485,000   
35,000   
60,000   

     1,737,000   

8.7   
7.3   
4.9   
3.9   

8.1   

F-19  

$ 1.18   
$ 3.46   
$ 6.33   
$ 8.78   

    353,000      $ 1.42   
    332,000      $ 3.32   
     32,000      $ 6.44   
     60,000      $ 8.78   

$ 2.18   

    777,000      $ 3.01   

     
        
          
  
  
  
  
     
  
  
  
     
     
  
  
  
  
  
  
  
  
  
  
  
  
  
   
  
  
     
  
  
  
  
  
  
   
  
  
     
  
  
  
  
  
   
  
  
     
  
  
  
  
  
  
   
  
  
     
  
  
  
  
       
  
    
  
  
  
  
  
  
      
      
  
  
  
    
  
  
  
  
    
  
  
  
  
  
    
  
  
      
    
  
  
  
  
      
    
  
  
  
  
  
  
  
  
    
  
    
    
  
    
    
  
    
    
  
   
    
  
    
  
  
  
  
    
      
  
   
    
  
   
    
  
    
  
  
  
  
    
      
  
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SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2001 (Continued)  

     At December 31, 2001, 847,000 shares were available for future grants under the Stock Option Plan. 

Additional Stock Plan Information - As discussed in Note 1, the Company continues to account for its stock-based awards using the 
intrinsic value method in accordance with APB Opinion No. 25 and its related interpretations. No compensation expense has been 
recognized in the consolidated financial statements for employee stock arrangements as all grants have been made with an exercise 
price equal to the fair market value of the underlying shares at the date of grant. 

SFAS No. 123 , Accounting for Stock-Based Compensation, requires the disclosure of pro forma net loss and loss per share had the 
Company adopted the fair value method as of the beginning of fiscal 1995. Under SFAS No. 123, the fair value of stock-based 
awards to employees is calculated through the use of option pricing models, even though such models were developed to estimate the 
fair value of freely tradable, fully transferable options without vesting restrictions, which significantly differ from the Company’s 
stock option awards. These models also require subjective assumptions, including future stock price volatility and expected time to 
exercise, which greatly affect the calculated values. 

The Company’s calculations were made using the Black-Scholes option pricing model with the following weighted average 
assumptions: expected life, 48 months following vesting (ranging from four to eight years); stock volatility, 167%, 120% and 105% 
for grants issued in 2001, 2000 and 1999, respectively; risk-free interest rates, ranging from 3.91% to 4.93%, 5.17% to 6.69% and 
5.5% in 2001, 2000 and 1999, respectively; and no dividends during the expected term. The Company’s calculations are based on a 
single-option valuation approach, and forfeitures or cancellations are recognized as they occur. If the computed fair values of the 
2001, 2000 and 1999 awards had been amortized to expense over the vesting period of the awards, pro forma net loss would have 
been $(6,464,000), or $(0.40) diluted per share in 2001, $(3,489,000), or $(0.22) diluted per share, in 2000 and $(6,420,000), or 
$(0.42) diluted per share, in 1999. 

9.     ACQUISITIONS  

     On September 2, 2000, the Company acquired the eBusiness consulting practice of QuickStart Technologies, Inc., (the “QuickStart 

Acquisition”) a provider of integrated Internet business services to middle market companies for 100,000 shares of Smith Micro 
Common Stock valued at $458,000 plus $94,000 in cash and $50,000 in accrued expenses, including acquisition costs. The 
acquisition was treated under the purchase method of accounting and the excess of cost over fair value of net assets acquired of 
$602,000 was allocated to goodwill, which is amortized using the straight-line method over 3 years. 

     On July 31, 2000 the Company acquired the CheckIt® line of software products from Touchstone Software Corporation and 

eSupport.Com, Inc., a wholly owned subsidiary of TouchStone Software Corporation, (the “TouchStone Acquisition”) for 108,000 
shares of Smith Micro Common Stock valued at $560,000 plus $73,000 in cash and $88,000 in accrued expenses, including 
acquisition costs. Touchstone is the developer of the CheckIt® line of software which consist of general system utility 

F-20  

  
  
  
    
  
  
    
  
  
    
  
  
  
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SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2001 (Continued)  

products. The acquisition was considered a purchase of technology, which is being amortized using the straight-line method over 
3 years. 

     On September 3, 1999, Smith Micro acquired all of the outstanding capital stock of Pacific Coast Software, Inc. (the “PCS Merger”) 
in exchange for one million shares of Smith Micro common stock. PCS is a developer and publisher of eCommerce software 
products and provides development and web hosting services to its customers. PCS is headquartered in San Diego, California and as 
a result of the PCS Merger, PCS became a wholly owned subsidiary of Smith Micro. The merger was treated as a pooling of interests 
for accounting purposes and the Company’s historical financial statements and footnotes have been restated to reflect the combined 
amounts for all periods reported. Direct expenses of the transaction amounted to $187,000 and are included in general and 
administrative expenses for the year ended December 31, 1999. 

     On April 9, 1999, Smith Micro acquired all of the outstanding capital stock of STF Technologies, Inc. (the “STF Acquisition”) in 
exchange for $1.1 million in cash, including acquisition costs, and 409,164 shares of Smith Micro Common Stock valued at 
$1,000,000. STF is a developer and publisher of fax and communications software products for the Apple Macintosh computer. STF 
was headquartered in Concordia, Missouri and, as a result of the STF Acquisition, STF became a wholly owned subsidiary of Smith 
Micro. The acquisition was treated as a purchase and the excess of cost over fair value of net assets acquired of $2,271,000 was 
allocated to goodwill, which is amortized using the straight-line method over seven years. 

     Unaudited pro forma consolidated results of operations for the year ended December 31, 1999 would have been as follows had the 

STF Acquisition occurred as of January 1 of that year (in thousands, except per share data): 

Pro forma net revenues  

Pro forma net loss  

Pro forma net loss per share, basic and diluted  

Pro forma weighted average number of shares outstanding  

For the Year Ended 
December 31, 1999 

$ 11,077   

$ (6,360 ) 

$  (0.42 ) 

15,292   

Pro forma adjustments have been applied to reflect the addition of amortization related to the intangible assets acquired and reduction 
in interest income as if the acquisition had occurred on January 1, 1999. The pro forma adjustment for amortization related to 
intangible assets acquired was $81,000 for the period ended December 31, 1999. 

F-21  

  
  
  
  
  
  
  
  
  
    
  
  
  
  
  
  
  
  
  
   
    
  
  
   
    
  
  
   
    
  
    
   
    
  
  
    
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SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

INDEPENDENT AUDITORS’ REPORT ON SCHEDULE  

To the Stockholders of Smith Micro Software, Inc.: 

     We have audited the consolidated financial statements of Smith Micro Software, Inc. and subsidiaries as of December 31, 2001 and 

2000 and for each of the three years in the period ended December 31, 2001, and have issued our report thereon dated February 8, 
2002, which is included elsewhere in this Annual Report on Form 10-K. Our audits also included the consolidated financial statement 
schedule listed in Item 14a(2). This financial statement schedule is the responsibility of the Company’s management. Our 
responsibility is to express an opinion based on our audits. In our opinion, such consolidated financial statement schedule, when 
considered in relation to the basic consolidated financial statements taken as a whole presents fairly, in all material respects, the 
information set forth therein. 

     DELOITTE & TOUCHE LLP  
Costa Mesa, California  
February 8, 2002 

S-1  

  
    
  
  
  
  
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SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES  

SCHEDULE II — VALUATION AND QUALIFYING ACCOUNTS  
FOR EACH OF THE THREE YEARS  
IN THE PERIOD ENDED DECEMBER 31, 2001  

(In thousands) 

Allowance for doubtful accounts and other 

adjustments (1):  

  2001  
  2000  
  1999  

   Balance at 
   beginning of    
period 

   Additions 
charged to 
costs and 
expenses 

   Balance at 

end of 
period 

Deductions 

   $ 1,896   
     1,944   
     1,255   

   $ 1,412   
     1,067   
     1,723   

$ (2,775 ) 
  (1,115 ) 
  (1,034 ) 

   $  533   
     1,896   
     1,944   

(1)  Other adjustments relate principally to sales returns.  

S-2  

    
    
  
  
    
  
  
    
  
  
    
  
  
     
     
  
  
     
  
  
    
  
  
     
  
     
  
  
     
     
  
  
  
     
  
  
  
  
  
    
  
  
    
  
  
    
  
  
    
  
  
  
  
  
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Exhibit 
No. 

3.1 

3.1.1 

3.2 

4.1 

10.1 

10.2 

Exhibit Index  

Title 

Method of Filing 

Amended and Restated Certificate of 
Incorporation of the Company. 

Incorporated by reference to Exhibit 3.1 to the 
Registrant’s Registration Statement No. 33-95096. 

Amendment to the Amended and Restated 
Certificate of Incorporation of the Company. 

Incorporated by reference to Exhibit 3.1.1 to the 
Registrant’s Quarterly Report on Form 10-Q for the 
period ended June 30, 2000. 

Amended and Restated Bylaws of the 
Company. 

Incorporated by reference to Exhibit 3.2 to the 
Registrant’s Registration Statement No. 33-95096. 

Specimen certificate representing shares of 
Common Stock of the Company. 

Incorporated by reference to Exhibit 4.1 to the 
Registrant’s Registration Statement No. 33-95096. 

Form of Indemnification Agreement. 

1995 Stock Option/Stock Issuance Plan. 

Incorporated by reference to Exhibit 10.1 to the 
Registrant’s Registration Statement No. 33-95096. 

Incorporated by reference to Exhibit 10.2 to the 
Registrant’s Registration Statement No. 33-95096. 

   
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
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Exhibit 
No. 

10.3 

10.4 

10.5 

10.6 

10.7 

10.8 

10.9 

10.10 

10.11 

10.12 

10.13 

10.14 

10.15 

Title 

Method of Filing 

Form of Notice of Grant of Stock Option 
under 1995 Stock Option/Stock Issuance 
Plan. 

Incorporated by reference to Exhibit 10.3 to the 
Registrant’s Registration Statement No. 33-95096. 

Form of 1995 Stock Option Agreement under 
1995 Stock Option /Stock Issuance Plan. 

Incorporated by reference to Exhibit 10.4 to the 
Registrant’s Registration Statement No. 33-95096. 

Form of 1995 Stock Purchase Agreement 
under 1995 Stock Option/Stock Issuance 
Plan. 

Distribution License Agreement dated 
September 30, 1991, by and between the 
Company and Crandell Development 
Corporation. 

Application Program Interface Retail License 
Agreement July 28, 1992 by and between the 
Company and Rockwell International 
Corporation. 

Application Program Interface License 
Agreement July 28, 1992 by and between the 
Company and Rockwell International 
Corporation. 

Rockwell High Speed Interface License 
Agreement dated June 2, 1994, by and 
between the Company and Rockwell 
International Corporation. 

Letter Agreement dated February 22, 1994, 
by and between the Company and Rockwell 
International Corporation. 

Letter Agreement dated April 22, 1993, by 
and between the Company and Rockwell 
International Corporation. 

Software Distribution Agreement dated 
May 8, 1995, by and between the Company 
and International Business Machines 
Corporation. 

Office Building Lease, dated June 10, 1992, 
by and between the Company and Developers 
Venture Capital Corporation. 

Amendment No. 1 To Office Building Lease, 
dated July 9, 1993, by and between the 
Company and Pioneer Bank. 

Incorporated by reference to Exhibit 10.5 to the 
Registrant’s Registration Statement No. 33-95096. 

Incorporated by reference to Exhibit 10.6 to the 
Registrant’s Registration Statement No. 33-95096. 

Incorporated by reference to Exhibit 10.7 to the 
Registrant’s Registration Statement No. 33-95096. 

Incorporated by reference to Exhibit 10.8 to the 
Registrant’s Registration Statement No. 33-95096. 

Incorporated by reference to Exhibit 10.9 to the 
Registrant’s Registration Statement No. 33-95096. 

Incorporated by reference to Exhibit 10.10 to the 
Registrant’s Registration Statement No. 33-95096. 

Incorporated by reference to Exhibit 10.11 to the 
Registrant’s Registration Statement No. 33-95096. 

Incorporated by reference to Exhibit 10.12 to the 
Registrant’s Registration Statement No. 33-95096. 

Incorporated by reference to Exhibit 10.13 to the 
Registrant’s Registration Statement No. 33-95096. 

Incorporated by reference to Exhibit 10.14 to the 
Registrant’s Registration Statement No. 33-95096. 

Amendment No. 2 To Office Building Lease, 
dated August 15, 1994, by and 

Incorporated by reference to Exhibit 10.15 to the 
Registrant’s Registration Statement No. 33-95096. 

   
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
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Exhibit 
No. 

10.16 

10.17 

10.18 

10.19 

10.20 

10.21 

10.22 

10.23 

10.24 

10.25 

Title 

Method of Filing 

between the Company and T&C 
Development. 

Fourth Addendum to Office Building Lease, 
dated April 21, 1995, by and between the 
Company and T&C Development. 

Incorporated by reference to Exhibit 10.16 to the 
Registrant’s Registration Statement No. 33-95096. 

Form of Promissory Note related to S 
Corporation Distribution. 

Incorporated by reference to Exhibit 10.17 to the. 
Registrant’s Registration Statement No. 33-95096. 

Smith Micro Software, Inc. Amended and 
Restated Software Licensing and Distribution 
Agreement, dated April 18, 1996, by and 
between the Company and U.S. Robotics 
Access Corp. 

Office Building Lease, dated March 1, 1994, 
by and between Performance Computing 
Incorporated and Petula Associates, Ltd./KC 
Woodside. 

Agreement and Plan of Merger by and 
between Smith Micro Software, Inc., 
Performance Computing Incorporated and 
PCI Video Products, Inc. dated as of 
March 14, 1996. 

Amendment No. 1, dated as of March 10, 
1997, to Agreement and Plan of Merger by 
and between Smith Micro Software, Inc., 
Performance Computing Incorporated and 
PCI Video Products, Inc. dated as of 
March 14, 1996. 

Incorporated by reference to Exhibit 10.21 to the 
Registrant’s Quarterly Report on Form 10-Q for the 
quarter ended September 30, 1996. 

Incorporated by reference to Exhibit 10.19 to the 
Registrant’s Annual Report on Form 10-K for the fiscal 
year ended December 3l, 1995. 

Incorporated by reference to Exhibit 2 to the 
Registrant’s Current Report on Form 8-K filed with the 
Commission on March 28, 1996. 

Incorporated by reference to Exhibit 10.21 to the 
Registrant’s Annual Report on Form 10-K for the fiscal 
year ended December 31, 1996. 

Amendment No. 6 to Office Building Lease, 
dated February 19, 1998, by and between the 
Company and World Outreach Center. 

Incorporated by reference to Exhibit 10.22 to the 
Registrant’s Annual Report on Form 10-K for the fiscal 
year ended December 31, 1997. 

Software Licensing and Distribution 
Agreement dated December 1, 1998, by and 
between the Company and 3Com 
Corporation. 

Stock Purchase Agreement dated as of 
April 9, 1999 by and among Smith Micro 
Software, Inc., STF Technologies, Inc. and 
the Shareholders of STF Technologies, Inc. 

Incorporated by reference to Exhibit 10.23 to the 
Registrant’s Annual Report on Form 10-K for the fiscal 
year ended December 31, 1998. 

Incorporated by reference to Exhibit 2 to the 
Registrant’s Current Report on Form 8-K filed with the 
Commission on April 23, 1999. 

Amendment No. 7 to Office Building Lease, 
dated November 5, 1999, by and between the 
Company and World Outreach Center. 

Incorporated by reference to Exhibit 10.25 to the 
Registrant’s Annual Report on Form 10-K for the fiscal 
year ended December 31, 1999. 

21.1 

Subsidiaries 

Incorporated by reference to Exhibit 21.1 to the 
Registrant’s Annual Report on Form 10-K for the fiscal 
year ended December 31, 2000. 

   
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
Table of Contents  

Exhibit 
No. 

Title 

Method of Filing 

23.1 

Independent Auditors’ Consent. 

Filed herewith 

SMITH MICRO SOFTWARE INC. AND SUBSIDIARIES  

Exhibit 23.1 Independent Auditors' Consent  

INDEPENDENT AUDITORS' CONSENT  

We consent to the incorporation by reference in Registration Statement Nos. 333-02418, 333-40106 and 333-62134 of Smith Micro Software, 
Inc. on Form S-8 of our reports dated February 8, 2002, appearing in this Annual Report on Form 10-K of Smith Micro Software, Inc. for the 
fiscal year ended December 31, 2001.  

DELOITTE & TOUCHE LLP  

Costa Mesa, California  
March 28, 2002  

End of Filing  

© 2005 | EDGAR Online, Inc.  

   
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
At the same time, our other divisions continue to demonstrate strong presence because 
of their ability to meet user needs with best-of-breed products.  Specifically: 

• 

• 

• 

In our Macintosh Division, the rollout of products for the Mac OS X is providing 
new revenue opportunities as we meet market demand for utilities that are 
compatible with the new Macintosh operating system.  FAXstf X, a complete fax 
solution built exclusively for OS X, is the first in a series of OS X products from 
which we expect strong sales.   

In our Internet Solutions Division, we are implementing new strategies to 
leverage the proprietary WebDNA technology contained in our WebCatalog 
product which is now renamed WebDNA Commerce Edition.  WebDNA 
Commerce Edition continues to offer unique value in helping enterprises support 
their eCommerce initiatives, and will soon be joined by other WebDNA products 
as we build out the full product line.  We believe that renewed emphasis on these 
products will prove to be productive for shareholders. We also pared down what 
we called the Microsoft consulting business and are fociusing on what we do 
best which is product development and marketing.  

In the retail channel, we have established relationships with key mass 
merchandisers and specialty retailers, and we continue to deliver products with 
broad consumer appeal.  The CheckIt Speed & Security Internet Suite we 
introduced during the first quarter of 2002 provides five integrated Web-related 
security and performance enhancement products, including a means of 
automatically blocking intrusive pop-up ads.  Additional new product 
introductions planned throughout the year will help support this channel.   

I invite you to examine the attached Form 10-K for a detailed analysis of our 
performance in 2001, and I have confidence in our ability deliver shareholder value in 
2002.  I also invite you to examine our products on our Web site at 
www.smithmicro.com/products. Thank you for your continued support. 

Sincerely, 

William W. Smith, Jr. 
Chairman of the Board,  
President and Chief Executive Officer