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Smith Micro Software

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FY2003 Annual Report · Smith Micro Software
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Dear Shareholder: 

Inside, you will find the year 2003 Annual Report for Smith Micro Software, Inc. 
(Nasdaq: SMSI). Through the year we continued to grow our wireless business 
and our strong position as the largest suppler of data connectivity software in the 
wireless sector.  

Research in both the trade and investment community suggests that the Wireless 
Wide Area Network (WWAN), Wireless Local Area Network (WLAN) and Wi-
Fi markets have developed during 2003 and are primed to grow in the next few 
years.  I remain confident that our vision a few years ago to build wireless 
products and solutions was the right choice for Smith Micro and our investors. 

In 2003 we announced several exciting business events that helped contribute to our 2003 results. At the 
beginning of the year we delivered the fifth product offering of the WebDNA™ family by adding the 
Enterprise Edition. By mid-year we shipped the latest version of the WebDNA™ family of products, which 
added many new features and functionality that our loyal developer community embraced. 

We continue to have a strong number of Mac users many of which were waiting for a Mac OS X upgrade and 
the release of our wireless Mac version of Quick Link® Mobile. First, we shipped the Jaguar version of 
FaxSTF during the first part of the year and later shipped the Panther version. Smith Micro continues to be the 
leading provider of fax and wireless software to the Mac community. During the year, we were awarded a 
U.S. Patent for our Video e-Mail technology. We are also very excited that Cox Communications is offering 
our pop-up ad blocker, CheckIt® 86 to their customers. 

Throughout the year we made several wireless product announcements. Early in the year we added Bluetooth 
technology to our Mac version of our popular QuickLink® Mobile wireless connectivity solution. We later 
announced the addition of Wi-Fi to QuickLink® Mobile which then became the first COMBO product 
supporting both WWAN and Wi-Fi.  

Adding Wi-Fi functionality to QuickLink® Mobile proved to be beneficial to Smith Micro as we shortly 
thereafter announced that Verizon Wireless selected Smith Micro to add Wi-Fi technology to their Mobile 
Office connectivity solution which includes QuickLink® Mobile.  

We also announced the addition of some prestigious new wireless customers. Verizon International ships 
QuickLink® Mobile into Latin America, Thuraya out of the United Arab Emirates ships QuickLink® Mobile 
for their satellite phones, and Kyocera includes QuickLink® Mobile with their data connectivity solution. We 
also entered into an alliance with ipUnplugged to add additional seamless roaming capability between various 
Wi-Fi hotpots and WWAN.  

So as you can see, we were very busy last year and added some exciting new products, technology and 
customers to help us continue to move forward in 2004 especially in the wireless sector. I invite you to 
examine the attached Annual Report (Form 10-K) for a detailed analysis of our performance in 2003, and I 
have confidence in our ability to deliver shareholder value in 2004.  I also invite you to examine our products 
on our Web site at www.smithmicro.com/products. Thank you for your continued support. 

Sincerely, 

William W. Smith, Jr. 
Chairman of the Board,  
President and Chief Executive Officer 

 
 
 
 
 
 
 
 
 
 
 
 
 
UNITED STATES 
SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C. 20549 

FORM 10-K 
_______________ 

[ X ] 

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT 
OF 1934 

For the fiscal year ended December 31, 2003 

[    ] 

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE 
ACT OF 1934 

For the transition period from __________ to __________ 

Commission File Number 0-26536 

SMITH MICRO SOFTWARE, INC. 
(Exact name of registrant as specified in its charter) 
_____________________ 

Delaware 
(State or other jurisdiction of incorporation or organization) 

33-0029027 
(I.R.S. Employer Identification Number) 

51 Columbia, Suite 200, Aliso Viejo, CA 
(Address of principal executive offices) 

92656 
(Zip Code) 

Registrant's telephone number, including area code:  (949) 362-5800 

Common Stock, $.001 par value 
(Title of each class) 

Nasdaq SmallCap Market 
(Name of each exchange on which registered) 

_____________________ 

Securities registered pursuant to Section 12(b) of the Act:  None  
Securities registered pursuant to Section 12(g) of the Act: Common Stock, $.001 par value 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the 
Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file 
such reports), and (2) has been subject to such filing requirements for the past 90 days.  YES [X]    NO [  ] 

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained 

herein, and will not be contained, to the best of registrant's knowledge, in definitive proxy or information statements incorporated 
by reference in Part III of this Form 10-K or any amendment to this Form 10-K [ X ]. 

Indicate by check mark if whether the registrant is an accelerated filer (as defined in Exchange Act 

Rule 12b-2).  YES [   ]    NO [ X ]    

As of June 30, 2003, the last business day of the registrant’s most recently completed second quarter, the aggregate 

market value of the common stock of the registrant held by non-affiliates was $19,300,206, based upon the closing sale price of 
such stock as reported on the Nasdaq SmallCap Market on that date.  For purposes of such calculation, only executive officers, 
board members, and beneficial owners of more than 10% of the registrant’s outstanding common stock are deemed to be 
affiliates. 

As of March 11, 2004, there were 17,044,695 shares of common stock outstanding. 

DOCUMENTS INCORPORATED BY REFERENCE 

Portions of the registrant’s Proxy Statement for the Annual Meeting of Stockholders to be filed with the Securities Exchange Act 
of 1934, are incorporated by reference in Part III of this report. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SMITH MICRO SOFTWARE, INC. 

2003 FORM 10-K ANNUAL REPORT 

TABLE OF CONTENTS 

Item 1. 

PART I 
BUSINESS ...............................................................................................................................  

RISK FACTORS ......................................................................................................................  

Item 2. 

PROPERTIES...........................................................................................................................  

Item 3. 

LEGAL PROCEEDINGS .........................................................................................................  

Item 4. 

SUBMISSION OF MATTERS TO A VOTE OF SECURITYHOLDERS ..............................  

PART II 

Item 5. 

MARKET FOR THE REGISTRANT'S COMMON EQUITY AND RELATED 

STOCKHOLDER MATTERS..................................................................................................  

Item 6. 

SELECTED FINANCIAL DATA ............................................................................................  

Item 7. 

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND 

RESULTS OF OPERATIONS .................................................................................................  

Item 7A.  QUALITATIVE AND QUANTITATIVE DISCLOSURES ABOUT MARKET RISK……. 

Item 8. 

FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA..........................................  

Item 9. 

CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON  

ACCOUNTING AND FINANCIAL DISCLOSURE ...............................................................  

Item 9A.  CONTROLS AND PROCEDURES .........................................................................................  

PART III 

Item 10.  DIRECTORS AND EXECUTIVE OFFICERS........................................................................  

Item 11. 

EXECUTIVE COMPENSATION............................................................................................  

Item 12. 

SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT 

Item 13. 

CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS......................................  

Item 14. 

PRINCIPAL ACCOUNTING FEES AND SERVICES………………………………………….. 

Item 15. 

EXHIBITS, FINANCIAL STATEMENT SCHEDULES AND REPORTS ON  

PART IV 

FORM 8-K................................................................................................................................  

SIGNATURES…………………………………………………………………………………. 

_________________________ 

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2 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SPECIAL NOTE REGARDING FORWARD LOOKING STATEMENTS 

In  this  document,  the  terms  “Smith  Micro,”  “Company,”  “we,”  “us,”  and  “our”  refer  to  Smith  Micro 

Software, Inc. and its subsidiaries.   

This report contains forward-looking statements regarding Smith Micro which include, but are not limited to, 
statements  concerning  projected  revenues,  expenses,  gross  profit  and  income,  the  competitive  factors  affecting  our 
business, market acceptance of products, customer concentration, the success and timing of new product introductions, 
the protection of our intellectual property, and the need for additional capital. These forward-looking statements are 
based  on  our  current  expectations,  estimates  and  projections  about  our  industry,  management's  beliefs,  and  certain 
assumptions  made  by  us.      Words  such  as  “anticipates,”  “expects,”  “intends,”  “plans,”  “predicts,”  “potential,” 
“believes,” “seeks,” “estimates,” “should,” “may,” “will” and variations of these words or similar expressions are 
intended to identify forward-looking statements.  Forward-looking statements also include the assumptions underlying 
or  relating  to  any  of  the  foregoing  statements.    These  statements  are  not  guarantees  of  future  performance  and  are 
subject  to  risks,  uncertainties  and  assumptions  that  are difficult to predict. Therefore, our actual results could differ 
materially and adversely from those expressed in any forward-looking statements as a result of various factors.  Such 
factors include, but are not limited to the following: 

• 

• 

• 

• 

• 

• 

• 

• 

our ability to predict consumer needs, introduce new products, gain broad market acceptance for 
such products and ramp up manufacturing in a timely manner; 

the intensity of the competition and our ability  to successfully compete; 

the pace at which the market for new products develop; 

the response of competitors, many of whom are bigger and better financed than us; 

our ability to successfully execute our business plan and control costs and expenses; 

our ability to protect our intellectual property and our ability to not infringe on the rights of others; 

our depressed market capitalization; and 

those additional factors which are listed under the section “Risk Factors” at the end of Item 1 of this 
report. 

All forward looking statements included in this document are based on information available to us on the date 
hereof.    We  do  not  undertake  any  obligation  to  revise  or  update  publicly  any  forward-looking  statements  for  any 
reason. 

3 

 
 
 
 
 
 
 
 
 
 
 
 
Item 1.  BUSINESS    

General   

PART I 

Smith  Micro  Software,  Inc.  is  a  diversified  developer  and  marketer  of  wireless  communication  and 
eBusiness software products and services.  Our primary focus and strategy for our products and services is directed 
to  wireless  communications  including  Wi-Fi,  as  well  as  eBusiness  and  utility  software.    We  sell  our  products and 
services  to  some  of  the  world's  leading  companies  as  well  as  to  consumers.    The  proliferation  of  wireless 
technologies  is  providing  new  opportunities  globally.  The  wireless  infrastructures  being  implemented,  such  as 
1xRTT,  GPRS  and  ultimately  3G,  offer  wider  bandwidth  data  services.  This  infrastructure  combined  with  mobile 
platforms  such  as  the  basic  mobile  phone,  notebook  computing  devices  (“PCs”)  and  personal  communications 
devices  (“PDA's”)  provide  opportunities  for  new  communications  software  products.    Our  core  communications 
technology is designed to address this emerging wireless data market. 

We  manufacture,  market  and  sell  value-added  wireless  telephony  products  targeted  to  the  original 
equipment manufacturers (“OEM”) market, particularly mobile phone manufacturers and wireless service providers, 
as  well  as  direct  to  the  consumer.  We  offer  software  products  for  Windows  XP,  Windows  2000,  Windows  NT, 
Windows  98,  Windows  CE,  Pocket  PC,  Mac,  Palm,  Unix  and  Linux  operating  systems.    The  underlying  design 
concept  is  the  long-standing  Smith  Micro  criteria  of  "enhancing  the  out-of-box  experience"  for  the  customer.  Our 
custom engineering services bring more than 20 years of hardware and software experience, having shipped over 40 
million copies of products to OEM's seeking to better market their products by adding product features, customizing 
existing features and translating applications into additional languages.    

During  the  first  quarter  of  2003,  we  announced  our  latest  additions  to  the  QuickLink  family,  namely 
Windows software solutions that take advantage of the demand for Wi-Fi (802.11) services.  QuickLink Mobile Wi-
Fi provides notebook users with the ability to easily roam between wireless wide area networks (“WWAN”) and Wi-
Fi hot spots.  QuickLink Wi-Fi allows users to seek out and select available hot spots in their area.  We currently 
maintain  OEM  relationships  with  many  companies  including:  Verizon  Wireless,  Cingular  Wireless,  Telus, 
Audiovox,  LGIC,  Kyocera,  Apple,  Philips  Consumer  Electronics  and  Tektronix.    Smith  Micro's  complete  line  of 
products  is  available  through  direct  sales,  retail  stores,  value-added  resellers  (“VAR”)  and  OEMs.    Sales  to 
individual customers and their affiliates that amounted to more than 10% of the Company’s net revenues for 2003, 
include Verizon Wireless, Cingular Wireless and Apple. 

We also offer professional consulting services that help clients implement web-based projects. An extension 
of our eBusiness activity includes the offering of fulfillment services for customer web stores.  A portion of our sales 
are  made  direct  to  hardware  device  and  personal  computer  manufacturers  under  OEM  agreements.  We  sell 
communication and diagnostic utility products through independent distributors and retail channels.  Our eBusiness 
products enable websites to be created with standard HTML text and provide fully automated payment processing 
and order accounting. 

We  currently  operate  in  two  business  segments:  products  and  services.      We  do  not  separately  allocate 
operating  expenses  to  these  segments,  nor  do  we  allocate  specific  assets  to  these  segments.  Therefore,  segment 
information  reported  includes  only  revenues  and  cost  of  revenues.  See  Note  7  of  Notes  to Consolidated Financial 
Statements for financial information related to our operating segments.  

 During the year ended December 31, 2003, we spent $2.5 million on research and development.  Our research 
and  development  expenses  consist  primarily  of  personnel  and  equipment  costs  required  to  conduct  our  software 
development  efforts.    We  remain  focused  on  the  development  and  expansion  of  our  technology,  particularly  our 
wireless, diagnostic, utility and Internet software technologies. 

Our  business  is  primarily  dependent  upon  the  worldwide  demand  for  wireless  communications  and  the 
resulting requirements for software and connectivity kits to support this demand.  During the last three years, demand 

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4 

 
 
 
 
 
for these types of products has fluctuated dramatically, and there has been a significant increase in price competition 
within our industry. 

We were incorporated in California in November 1983, and we reincorporated in Delaware in June 1995.  
Our principal executive offices are located at 51 Columbia, Suite 200, Aliso Viejo, California 92656.  Our telephone 
number  is  (949)  362-5800.    Our  website  address  is  www.smithmicro.com.    We  make  our  filings  with  the  SEC 
available  on  the  Investor  Relations  page  of  our  website. Information contained on our website is not a part of the 
Annual Report on Form 10-K. 

Industry Backgrounds 

Wireless  Industry  -  The  evolving  types  of  wireless  infrastructures  being  implemented,  such  as  1xRTT, 
GPRS and ultimately 3G offer wider bandwidth data services.  Wireless platforms include the basic cellular phone, 
personal  computing  devices  (PC’s)  and  personal  communications  devices  including  PDA’s  and  handheld’s.    The 
adoption of these new mobile and wireless communications services provides opportunities for new communications 
software products.   

Diagnostic/Utility  Software  Industry  -  Diagnostic  and  utility  software  products  assist  home  or  corporate 
users, and hardware manufacturers or service companies to identify and repair computer system related errors and 
problems. 

Internet  Industry  –  Businesses  and  consumers  are  using  the  Internet  to  communicate,  transact  business, 
share information, and access vast information resources.  This is driving the adoption of new technology, products 
and  services  that  enhance  the  Internet  experience.    Our  cross-platform  (Windows,  Unix,  Linux  and  Macintosh) 
WebDNA(cid:212) product is targeted at this market.   

Computer  Consulting  Industry  -  A  corporation’s  information  technology  department  generally  evaluates 
whether to design, build or support computer applications internally or to contract some or all of this work to outside 
specialists with technical expertise.  Many corporations choose to use outside consulting contractors for this work in 
order to focus their resources on their core competencies and avoid the time and expense required to train their own 
employees.  Our efforts are focused on these outsourced services. 

Products and Services 

The following is a list of the software products and services we offer, as well as a brief description of their 

principal features and functions: 

Software Products 

QuickLink(cid:210) Mobile  

Turns data capable wireless phones into wireless modems. 

QuickLink(cid:210) Mobile 
Phonebook 

Enables users to be able to easily edit wireless phonebooks on a PC computer and 
copy, email or PIM databases to the phone. 

QuickLink(cid:210) Fax 

Turns data capable wireless phones into wireless fax modems. 

FAXstf(cid:212) X &  
FAXstf(cid:212) X Pro 

Enables users to exchange faxes and data files with remote modems, fax/modems, and 
fax machines quickly and easily on the Mac OS X operating environment. 

HotFax(cid:210) MessageCenter 
And HotFax(cid:210) 

An integrated voice, fax and data communication software program that lets users 
receive voice mail and exchange faxes and data files with remote modems, 
fax/modems, and fax machines quickly and easily. 

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5 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
WebDNA(cid:212)  

Provides  the  tools  necessary  to  develop  a  Web  site  or  an  eBusiness  site  supporting 
Windows, Mac, Unix and Linux.  Wireless WebDNA(cid:212) is an additional function that 
can be added to a Web site built using WebDNA(cid:1) that enables WAP capability.   

CheckIt(cid:210) Utilities 

Provides  end-users  the  hardware  information  they  need  to  evaluate,  fine-tune  and 
manage their systems. 

CheckIt(cid:210) NetOptimizer(cid:1)  An  Internet  performance  utility  that  actually  speeds  up  Internet  usage  by  adjusting 

computer modem, port and software settings to accept data faster from the Internet. 

CheckIt(cid:210) 86(cid:1)  

VideoLink(cid:210) & 
VideoLink(cid:210) Pro 

VideoLink(cid:210)

 Mail 

Monitors web browsing traffic and blocks pop-up advertisements. 

Enables  video  and  audio  communications  over  the  Internet,  intranet  or  ordinary 
telephone lines using a standard analog modem connection. 

Allows users to attach audio/video messages to emails as self-extracting files that can 
be opened by recipients without special software. 

Services 
Consulting  

Hosting 

Fulfillment 

Sales and Marketing 

Consulting  services  range  from  supporting  our  WebDNA(cid:212)  product  to  complete 
website design and installation consulting services.  

We  maintain  a  network  operations  facility  that  is  monitored  24  x  7  to  ensure 
maximum  uptime.  We  offer  a  broad  spectrum  of  bandwidth  and  service  options  to 
customers. We host customers on our servers or house their server at our location. 

An  extension  of  our  eBusiness  activity  includes  order  fulfillment  services  for 
customer web stores. 

Our  products  are  available  worldwide  to  customers  through  channels  that  include:  original  equipment 
manufacturers;  distributors;  resellers  and  retail.    We  also  sell  products  and  product  upgrades  over  the  Internet 
through our own web store at www.smithmicro.com. 

Our OEM market continues to evolve as we continue to offer new communications products and OEM’s adopt 
new  technologies  and  software  bundling  techniques.    Our  OEM  customers  include:  wireless  phone  manufacturers; 
wireless service providers; camera manufacturers; and other PC related equipment manufacturers.  These manufacturers 
bundle our software products with their own products.  We have translated selected products into as many as eighteen 
languages to allow our OEM customers the flexibility of offering multi-language products that meet the needs of their 
worldwide markets.   

The cycle from the placement of an OEM order to shipping is very short.  OEM customers generally operate 
under a just-in-time system, and we typically ship our products as we receive orders.  An increasing percentage of our 
OEM revenue is derived from royalties accrued by customers that are authorized to replicate or to preload our software 
products.   

Our  three  largest  OEM  customers  (Verizon  Wireless,  Cingular  Wireless  and  Apple  in  2003),  and  their 
respective affiliates, in each year, have accounted for 47.9% of our net revenues in 2003, 39.4% of our net revenues in 
2002, and 23.4% of our net revenues in 2001.  Our major customers could reduce their orders of our products in favor of 

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6 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
a competitor's product or for any other reason.  The loss of any of our major OEM customers, decisions by a significant 
OEM customer to substantially reduce purchases or our inability to collect receivables from these customers could have 
an adverse effect on our business. 

We  traditionally  have  relatively  little  backlog  for  our  OEM  products  at  any  given  time,  and  we  have  not 
considered backlog to be a significant indicator of future performance.  As of December 31, 2003, however, we reported 
a backlog of $1 million resulting from orders placed late in the fourth quarter but not shipped.  Since we generally do not 
produce  software  in  advance  of  anticipated  orders,  our revenues in any quarter are substantially dependent on orders 
booked in that quarter. 

We sell product directly to retail customers as well as maintain distribution relationships with independent 
distributors.  During the period 2001 through 2003, the retail product sales mix has changed as the result of a reduced 
emphasis on the retail channel and a renewed focus on our direct sales as we exited the distribution channel. 

Our  consulting  service  group  assists  customers  in  deploying  and  using  computer  operating  systems, 
applications, and communications products.  This group is a part of our Internet Software & Solutions unit and helps 
create enterprise-wide computing solutions for large corporate accounts.   

Customer Service and Technical Support 

We provide technical support and customer service through our web site, email, telephone and fax.  OEM 
customers  generally  provide  their  own  primary  customer  support  functions  and  rely on us for back-up support for 
their own technical support personnel.  We provide technical support to end users of OEM customers through the 
technical support section of our web site.  

Product Development 

The  software  industry,  particularly  the  Internet  and  wireless  markets,  is  characterized  by  rapid  and  frequent 
changes in technology and user needs.  We work closely with industry groups and customers, both current and potential, 
to help us anticipate changes in technology and determine future customer needs. Software functionality depends upon 
the capabilities of the hardware. Accordingly, we maintain engineering relationships with various hardware and silicon 
chip manufacturers and we develop our software in tandem with their development. Our engineering relationships with 
manufacturers,  as  well  as  with  our  major  customers,  are  central  to  our  product  development  efforts.    In addition, we 
participate in software product developer programs sponsored by key industry companies such as Microsoft and Apple.  
We remain focused on the development and expansion of our technology, particularly our wireless, diagnostic, utility 
and Internet software technologies.  Research and development expenditures amounted to $2.5 million, $2.2 million and 
 $3.0 million for the years ended December 2003, 2002 and 2001, respectively. 

Manufacturing   

Our software is sold in several forms.  We offer a package or kit that may include: CD-ROM(s) for product and 
hardware-specific  drivers;  a  cable;  a  manual;  and  certain  other  documentation or marketing material. We also permit 
selected OEM customers to duplicate our products on their own CD-ROM’s and pay a royalty based on usage.  This 
method of sale does not require us to provide a CD or manual.  Finally, we grant licenses to certain OEM customers that 
enable those customers to preload a copy of our software onto a personal computer's hard drive.  With the corporate 
sales program, we offer site licenses under which a corporate user is allowed to distribute copies of the software to users 
within the corporate sites. 

Our  product  development  groups  produce  a  product  master  for  each  product  that  is  then  duplicated  and 
packaged into products by the manufacturing organization.  All product components are purchased by our personnel 
in our Aliso Viejo, California facility.  The manufacturing steps that are subcontracted to outside vendors include the 
replication of CD-ROM’s and the printing of documentation materials. Assembly of the final package is completed 
by an outside vendor or in our Aliso Viejo, California facility.  

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7 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Competition 

The markets in which we operate are highly competitive and subject to rapid changes in technology.  Rapidly 
changing technology combined with relatively low barriers to entry in the communication software market is constantly 
creating new opportunities, and we expect new competitors to enter the market. We also believe that competition from 
established and emerging software companies will continue to intensify as the emerging mobile, wireless and Internet 
markets  evolve.    We  compete  with  other  software  vendors  for  access  to  distribution  channels  and  the  attention  of 
customers as well as in our efforts to acquire technology and qualified personnel. 

We believe that the principal competitive factors affecting the communication software market include: product 
features,  ease  of  use,  customization  to  customer-specific needs, product quality, price, customer service and effective 
sales and marketing efforts.  Although we believe that our products currently compete favorably with respect to these 
factors,  there  can  be  no  assurance  that  we  can  maintain  our  competitive  position  against  current  and  potential 
competitors.  We believe that the market for our software products has been and will continue to be characterized by 
significant price competition.  A material reduction in the price of our products could negatively affect our profitability.  
We  face  competition  from  Microsoft  due  to  its  market  dominance  and  the  fact  that  it  is  the  publisher  of  the  most 
prevalent  personal  computer  operating  system,  Windows.    Microsoft  represents  a  significant  competitive  threat  to  all 
personal computer software vendors, including us. 

Many existing and potential OEM customers have technological capabilities to develop products that compete 
directly  with  our  products.    In  such  event,  these  customers  may  discontinue  purchases  of  our  products.    Our  future 
performance  is  substantially  dependent  upon  the  extent  to  which  existing  OEM  customers  elect  to  purchase 
communication  software  from  us  rather  than  design  and develop their own software.  Because our customers are not 
contractually obligated to purchase any of our products, they may cease to rely, or fail to expand their reliance, on us as 
a source for communication software in the future.   

Proprietary Rights and Licenses 

Our success and ability to compete is dependent upon our software code base, our programming methodologies 
and  other  intellectual  properties.    To  protect  our  proprietary  technology,  we  rely  on  a  combination  of  trade  secrets, 
nondisclosure and patent, copyright and trademark law that may afford only limited protection.  As of December 31, 
2003,  four  currently  effective  U.S.  patents  have  been  issued  since  December  1997  and  three  patent  applications  are 
currently pending.  These patents provide generalized protection to our intellectual property base, and we will continue 
to apply for various patents and trademarks in the future.    

We seek to avoid disclosure of our intellectual property by requiring employees and consultants with access to 
our proprietary information to execute confidentiality agreements with us and by restricting access to our source code.  
The steps that we have taken to protect our proprietary technology may not be adequate to deter misappropriation of our 
proprietary information or prevent the successful assertion of an adverse claim to software utilized by us.  In addition, 
we may not be able to detect unauthorized use of our intellectual property rights or take effective steps to enforce those 
rights.   

In  selling  our  products,  we  primarily  rely  on  "shrink  wrap"  licenses  that  are  not  signed  by  licensees  and, 
therefore, may be unenforceable under the laws of certain jurisdictions.  In addition, the laws of some foreign countries 
do not protect our proprietary rights to as great an extent as do the laws of the United States.  Accordingly, the means we 
use  currently  to  protect  our  proprietary  rights  may  not  be  adequate.    Moreover,  our  competitors  may  independently 
develop technology similar to ours.  We also license technology on a non-exclusive basis from several companies for 
inclusion in our products and anticipate that we will continue to do so in the future.  If we are unable to continue to 
license these technologies or to license other necessary technologies for inclusion in our products, or if we experience 
substantial increases in royalty payments under these third party licenses, our business could be materially and adversely 
affected. 

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8 

 
 
 
 
  
 
 
 
 
 
 
Employees 

As  of  December  31,  2003,  we  had a total of fifty-five employees: twenty-six engaged in engineering; ten in 
management and administration; nine in sales and marketing; seven in customer support; and three in manufacturing.  
We utilize temporary labor to assist during peak periods of manufacturing volume.  We believe that our future success 
will depend in large part upon our continuing ability to attract and retain highly skilled managerial, sales, marketing, 
customer support, research and development personnel and consulting staff.  Like other software companies, we face 
intense  competition  for  such personnel, and we have at times experienced and continue to experience difficulty in 
recruiting  qualified personnel. There can be no assurance that we will be successful in attracting, assimilating and 
retaining other qualified personnel in the future. We are not subject to any collective bargaining agreement and we 
believe that our relationships with our employees are good. 

RISK FACTORS 

Our  future  operating  results  are  highly  uncertain.    Before  deciding  to  invest  in  our  common  stock  or  to 
maintain or increase your investment, you should carefully consider the risks described below, in addition to the other 
information contained in this report and in our other filings with the SEC, including our subsequent reports on Forms 
10-Q  and  8-K.    The  risks  and  uncertainties  described  below  are  not  the  only  ones  we  face.    Additional  risks  and 
uncertainties not presently known to us or that we currently deem immaterial may also affect our business operations. If 
any of these risks actually occur, that could seriously harm our business, financial condition or results of operations. In 
that event, the market price for our common stock could decline and you may lose all or part of your investment.   

Our quarterly operating results may fluctuate and cause the price of our common stock to fall.   

Our quarterly revenues and operating results have fluctuated significantly in the past and may continue to vary 
from quarter to quarter due to a number of factors, many of which are not within our control.  If our operating results do 
not meet the expectations of securities analysts or investors, our stock price may decline.  Fluctuations in our operating 
results may be due to a number of factors, including the following:   

• 
• 
• 
• 
• 
• 
• 
• 

• 

• 
• 

• 

the volume of our product sales and pricing concessions on volume sales;  
the size and timing of orders from and shipments to our major customers; 
the size and timing of any return product requests for our products;  
our ability to maintain or increase gross margins;  
general economic and market conditions; 
variations in our sales channels or the mix of our product sales; 
the gain or loss of a key customer; 
our  ability  to  specify,  develop,  complete,  introduce,  market  and  transition  to  volume  production  new 
products and technologies in a timely manner; 
the availability and pricing of competing products and technologies and the resulting effect on sales and 
pricing of our products;  
the effect of new and emerging technologies;  
deferrals of orders by our customers in anticipation of new products, applications, product enhancements 
or operating systems; and 
the continued success of our cost-cutting measures. 

A large portion of our operating expenses, including rent, depreciation and amortization is fixed and difficult to 
reduce or change.  Accordingly, if our total revenue does not meet our expectations, we may not be able to adjust our 
expenses quickly enough to compensate for the shortfall in revenue.  In that event, our business, financial condition and 
results of operations would be materially and adversely affected.   

Due to all of the foregoing factors, and the other risks discussed in this report, you should not rely on quarter-

to-quarter comparisons of our operating results as an indication of future performance.   

(cid:1)

9 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Our business, financial condition and operating results could be adversely affected as a result of legal, business and 
economic risks specific to international operations. 

Approximately 14.8%, 15.1% and 10.1% of our revenues in the years ended December 31, 2003, 2002 and 
2001, respectively, were derived from sales to customers outside the United States.  We also frequently ship products to 
our domestic customers’ international manufacturing divisions and subcontractors.  In the future, we may expand these 
international business activities.  International operations are subject to many inherent risks, including: 

• 
• 
• 
• 
• 
• 

• 
• 
• 
• 
• 
• 

general political, social and economic instability; 
trade restrictions; 
the imposition of governmental controls; 
exposure to different legal standards, particularly with respect to intellectual property; 
burdens of complying with a variety of foreign laws; 
import  and  export  license  requirements  and  restrictions  of  the  United  States  and  each  other  country  in  
which we operate; 
unexpected changes in regulatory requirements; 
foreign technical standards; 
changes in tariffs; 
difficulties in staffing and managing international operations; 
difficulties in collecting receivables from foreign entities; and 
potentially adverse tax consequences. 

These  conditions  may  increase  our  cost  of  doing  business.    Moreover,  as  our  customers  are  adversely 
affected  by  these  conditions,  our  business  with  them  may  be  disrupted  and  our  results  of  operations  could  be 
adversely affected. 

Because  we  typically  operate  with  little  or  no  backlog,  our  ability  to  predict  our  revenues  and  operating  results  is 
extremely limited.   

We normally operate with little backlog because we generally ship our software products as we receive orders 
and  because  our  royalty  revenue  is  based  upon  our  customers’  actual  usage  in  a  given  period.    Accordingly,  we 
recognize revenue shortly after orders are received or royalty reports are generated.  As a result, our sales in any quarter 
are generally dependent on orders that we book and ship in that quarter.  This makes it difficult for us to predict what our 
revenues and operating results will be in any quarter.  As of December 31, 2003, we reported a backlog of $1 million.  
However, because we generally do not produce software in advance of anticipated orders, this atypical backlog does not 
indicate similar future results. 

We depend upon a small number of customers for a significant portion of our revenues.  

In the past we have derived a substantial portion of our revenues from sales to a small number of customers and 
expect to continue to do so in the future.  The agreements we have with these entities do not require them to purchase 
any  minimum  quantity  of  our  products  and  may  be  terminated  by  the  entity  or  us  at  any  time  for  any  reason  upon 
minimal prior written notice.  Accordingly, we cannot be certain that these customers will continue to place large orders 
for our products in the future, or purchase our products at all.  In 2003, our three largest OEM customers accounted for 
47.9% of our net revenues. 

Our customers may acquire products from our competitors or develop their own products that compete directly 
with ours.  Any substantial decrease or delay in our sales to one or more of these entities in any quarter would have an 
adverse effect on our results of operations. In addition, certain of our customers have in the past and may in the future 
acquire competitors or be acquired by competitors, causing further industry consolidation. In the past, such acquisitions 
have caused the purchasing departments of the combined companies to reevaluate their purchasing decisions.  If one of 
our major customers engages in an acquisition in the future, it could change its current purchasing habits.  In that event, 
we could lose the customer, or experience a decrease in orders from that customer or a delay in orders previously made 

(cid:1)

10 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
by that customer.  Further, although we maintain allowances for doubtful accounts, the insolvency of one or more of our 
major customers could result in a substantial decrease in our revenues. 

Competition  within  our  product  markets  is  intense  and  includes  numerous  established  competitors,  which  could 
negatively affect our revenues.   

We operate in markets that are extremely competitive and subject to rapid changes in technology.  Microsoft 
Corporation  poses  a  significant  competitive  threat  to  us  because  Microsoft  operating  systems  may  include  some 
capabilities  now  provided  by  certain  of  our  OEM  and  retail  software  products.    If  users  are  satisfied  relying  on  the 
capabilities of the Windows-based systems or other operating systems, or other vendors products, sales of our products 
are likely to decline.  In addition, because there are low barriers to entry into the software market, we expect significant 
competition from both established and emerging software companies in the future.  Furthermore, many of our existing 
and potential OEM customers may acquire or develop products that compete directly with our products.   

Microsoft  and  many  of  our  other  current  and  prospective  competitors  have  significantly  greater  financial, 
marketing,  service,  support,  technical  and  other  resources  than  we  do.    As  a  result,  they  may  be  able  to  adapt  more 
quickly  to  new  or emerging technologies and changes in customer requirements or to devote greater resources to the 
promotion and sale of their products.  There is also a substantial risk that announcements of competing products by large 
competitors such as Microsoft or other vendors could result in the cancellation of orders by customers in anticipation of 
the introduction of such new products.  In addition, some of our competitors currently make complementary products 
that are sold separately.  Such competitors could decide to enhance their competitive position by bundling their products 
to attract customers seeking integrated, cost-effective software applications.  Some competitors have a retail emphasis 
and offer OEM products with a reduced set of features.  The opportunity for retail upgrade sales may induce these and 
other competitors to make OEM products available at their own cost or even at a loss.  We also expect competition to 
increase  as  a  result  of  software  industry  consolidations,  which  may  lead  to  the  creation  of  additional  large  and  well-
financed  competitors.    Increased  competition  is  likely  to  result  in  price  reductions,  fewer  customer  orders,  reduced 
margins and loss of market share. 

If the adoption of new technologies and services grows more slowly than anticipated in our product planning and 
development, our future sales and profits may be negatively affected.   

If the adoption of new technologies and services does not grow or grows more slowly than anticipated in 
our  product  planning  and  development,  demand  for  certain  of  our  products  and  services  will  be  reduced.    For 
example,  our  new  QuickLink  Mobile  Wi-Fi  product  provides  notebook  users  with  the  ability  to  roam  between 
wireless wide area networks (“WWAN”) and Wi-Fi hot spots.  Another product, QuickLink Wi-Fi, allows users to 
seek  out  and  select  available  hot  spots  in  their  area.    Therefore,  future  sales  and  any  future  profits  from  this  and 
related  products  are  substantially  dependent  upon  the  widespread  acceptance  and  use  of  Wi-Fi  as  an  effective 
medium of communication by consumers and businesses.  

Our products may contain undetected software errors, which could negatively affect our revenues.  

Our  software  products  are  complex  and  may  contain  undetected  errors.    In  the  past,  we  have  discovered 
software  errors in certain of our products and have experienced delayed or lost revenues during the period it took to 
correct these errors.  Although we and our OEM customers test our products, it is possible that errors may be found in 
our  new  or  existing  products  after  we  have  commenced  commercial  shipment  of  those  products.    These  undetected 
errors could result in adverse publicity, loss of revenues, delay in market acceptance of our products or claims against us 
by customers. 

Acquisitions of companies or technologies may disrupt our business and divert management attention and cause our 
current operations to suffer. 

We have in the past made and we expect to continue to consider acquisitions of complementary companies, 
products  or  technologies.    If  we  make  any  additional  acquisitions,  we  will  be  required  to  assimilate  the  operations, 

(cid:1)

11 

 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
products  and  personnel  of  the  acquired  businesses  and  train,  retain  and  motivate  key  personnel  from  the  acquired 
businesses.    We  may  be  unable  to  maintain  uniform  standards,  controls,  procedures  and  policies  if  we  fail  in  these 
efforts.    Similarly,  acquisitions  may  cause  disruptions  in  our  operations  and  divert  management’s  attention  from  our 
company’s  day-to-day  operations,  which  could  impair  our  relationships  with  our  current  employees,  customers  and 
strategic partners.  Acquisitions may also subject us to liabilities and risks that are not known or identifiable at the time 
of the acquisition.   

We may also have to incur debt or issue equity securities in order to finance future acquisitions.  The issuance 
of  equity  securities  for  any  acquisition  could  be  substantially  dilutive  to  our  existing  stockholders.    In  addition,  we 
expect our profitability could be adversely affected because of acquisition-related accounting costs and write offs.  In 
consummating acquisitions, we are also subject to risks of entering geographic and business markets in which we have 
had  limited  or  no  prior  experience.    If  we  are  unable  to  fully integrate acquired businesses, products or technologies 
within existing operations, we may not receive the intended benefits of acquisitions. 

Technology  and  customer  needs  change  rapidly  in  our  market,  which  could  render  our  products  obsolete  and 
negatively affect our revenues.   

Our  future  success  will  depend  on  our  ability  to  anticipate and adapt to changes in technology and industry 
standards.  We will also need to continue to develop and introduce new and enhanced products to meet our customers’ 
changing demands, keep up with evolving industry standards, including changes in the Microsoft operating systems with 
which our products are designed to be compatible, and to promote those products successfully.  The communications 
and utilities software markets in which we operate are characterized by rapid technological change, changing customer 
needs,  frequent  new  product  introductions,  evolving  industry  standards  and  short  product  life  cycles.    Any  of  these 
factors  could  render  our  existing  products  obsolete  and  unmarketable.    In  addition,  new  products  and  product 
enhancements  can  require  long  development  and  testing  periods  as  a  result  of  the  complexities  inherent  in  today’s 
computing environments and the performance demanded by customers.  If our software markets do not develop as we 
anticipate,  or  our  products  do  not  gain  widespread  acceptance  in  these  markets  or  if  we  are  unable  to  develop  new 
versions  of  our  software  products  that  can  operate  on  future  operating  systems,  our  business,  financial  condition  and 
results of operations could be materially and adversely affected. 

Delays or failure in deliveries from our component suppliers could cause our net revenues to decline and harm our 
results of operations. 

We  rely  on  third  party  suppliers  to  provide  us  with  services  and  components  for  our  product  kits.    These 
components include: CDs; cables; printed manuals; and boxes.  We do not have long-term supply arrangements with any 
vendor to obtain these necessary services and components for our products.  If we are unable to purchase components 
from these suppliers or if the CD replication services that we use do not deliver our requirements on schedule, we may 
not  be  able  to  deliver  products  to  our  customers  on  a  timely  basis  or  enter  into  new  orders  because  of a shortage in 
components.    Any  delays  that  we  experience  in  delivering  our  products  to  customers  could  impair  our  customer 
relationships and adversely impact our reputation and our business.  In addition, if our third party suppliers raise their 
prices for components or services, our gross margins would be reduced.   

We may be unable to adequately protect our intellectual property and other proprietary rights, which could negatively 
impact our revenues. 

Our success is dependent upon our software code base, our programming methodologies and other intellectual 
properties  and  proprietary  rights.    In  order  to  protect  our  proprietary  technology,  we  rely  on  a  combination  of  trade 
secret,  nondisclosure  and  copyright  and  trademark  law.    We  currently  own  United  States  trademark  registrations  for 
certain of our trademarks and United States patents for certain of our technologies, however, these measures afford us 
only limited protection.  Furthermore, we rely primarily on "shrink wrap" licenses that are not signed by the end user 
and, therefore, may be unenforceable under the laws of certain jurisdictions.  Accordingly, it is possible that third parties 
may  copy  or  otherwise  obtain  our  rights  without  our  authorization.    It  is  also  possible  that  third  parties  may 
independently  develop  technologies  similar  to  ours.    It  may  be  difficult  for  us  to  detect  unauthorized  use  of  our 
intellectual property and proprietary rights.   

(cid:1)

12 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
We  may  be  subject  to  claims  of  intellectual  property  infringement  as  the  number  of  trademarks,  patents, 
copyrights and other intellectual property rights asserted by companies in our industry grows and the coverage of these 
patents and other rights and the functionality of software products increasingly overlap.  From time to time, we have 
received communications from third parties asserting that our trade name or features, content, or trademarks of certain of 
our products infringe upon intellectual property rights held by such third parties.  We have also received correspondence 
from third parties separately asserting that our fax products may infringe on certain patents held by each of the parties.  
Although we are not aware that any of our products infringe on the proprietary rights of others, third parties may claim 
infringement by us with respect to our current or future products.  Infringement claims, whether with or without merit, 
could  result  in  time-consuming  and  costly  litigation,  divert  the  attention  of  our  management,  cause  product  shipment 
delays  or  require  us  to  enter  into  royalty  or  licensing  agreements  with  third  parties.    If  we  are  required  to  enter  into 
royalty or licensing agreements, they may not be on terms that are acceptable to us.  Unfavorable royalty or licensing 
agreements could seriously impair our ability to market our products. 

Our stock price is highly volatile.  Accordingly, you may not be able to resell your shares of common stock at or above 
the price you paid for them.   

The market price of our common stock has fluctuated substantially in the past and is likely to continue to be 
highly volatile and subject to wide fluctuations.  These fluctuations have occurred and may continue to occur in response 
to various factors, many of which we cannot control, including: 

quarter-to-quarter variations in our operating results; 
announcements of technological innovations or new products by our competitors, customers or us; 

• 
• 
•  market conditions within our retail and OEM software markets; 
• 
• 
• 
• 

general global economic and political instability; 
changes in earnings estimates or investment recommendations by analysts; 
changes in investor perceptions; or  
changes in expectations relating to our products, plans and strategic position or those of our competitors or 
customers.   

In addition, the market prices of securities of high technology companies have been especially volatile.  This 
volatility  has  significantly  affected  the  market  prices  of  securities  of  many  technology  companies.    Accordingly,  you 
may not be able to resell your shares of common stock at or above the price you paid.  In the past, companies that have 
experienced volatility in the market price of their securities have been the subjects of securities class action litigation.  If 
we were the object of a securities class action litigation, it could result in substantial losses and divert management’s 
attention and resources from other matters. 

If we are unable to comply with NASDAQ’s continued listing requirements, our common stock could be delisted.  

In June 2002, our common stock failed to meet the minimum bid price of $1.00 per share for 30 consecutive 
days,  which  caused  our  stock  price  to  fail  to  meet  one  of  the  minimum  standards  required  by  Nasdaq  for  continued 
listing as a Nasdaq National Market security.  Accordingly, in mid-2002, we voluntarily transferred from the Nasdaq 
National  Market  to  the  Nasdaq  SmallCap  Market  thereby  allowing  us  additional  time  to comply with the core initial 
listing standards of the Nasdaq SmallCap Market.  In April 2003, our stock began trading at prices in excess of $1.00 
and in early May we received official notification from the Nasdaq that we had regained compliance with the continued 
listing  requirements  of  the  Nasdaq  SmallCap  Market.    If  however,  our  stock  cannot  maintain  trading  at  prices  over 
$1.00, we may again become subject to the delisting process. 

There can be no assurance that we will satisfy all requirements for continued listing of our common stock on 
the Nasdaq SmallCap Market.  If we are unable to meet the continued listing requirements in the future, our common 
stock will be subject to delisting, which may have a material adverse effect on the price of our common stock and the 
levels of liquidity currently available to our stockholders. 

(cid:1)

13 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
If we are unable to retain key personnel, the loss of their services could materially and adversely affect our business, 
financial condition and results of operations.  

Our future performance depends in significant part upon the continued service of our senior management and 
other  key  technical  and  consulting  personnel.  We do not have employment agreements with our key employees that 
govern the length of their service.  The loss of the services of our key employees would materially and adversely affect 
our business, financial condition and results of operations.  Our future success also depends on our ability to continue to 
attract,  retain  and motivate qualified personnel, particularly highly skilled engineers involved in the ongoing research 
and  development  required  to  develop  and  enhance  our  communication  software  products  as  well  those  in  our  highly 
specialized consulting business.  Competition for these employees remains high and employee retention is a common 
problem in our industry.  Our inability to attract and retain the highly trained technical personnel that are essential to our 
product  development,  consulting  services,  marketing,  service  and  support  teams  may  limit  the  rate  at  which  we  can 
generate revenue, develop new products or product enhancements and generally would have an adverse effect on our 
business,  financial  condition  and  results  of  operations.    Additionally,  retaining  key  employees  during  restructuring 
efforts is critical to our company’s success. 

We  may  need  to  raise  additional  capital  in  the  future  through  the  issuance  of  additional  equity,  or  convertible  debt 
securities or by borrowing money, in order to meet our capital needs. Additional funds may not be available on terms 
acceptable to us to allow us to meet our capital needs. 

We believe that the cash, cash equivalents and investments on hand and the cash we expect to generate from 
operations will be sufficient to meet our capital needs for at least the next twelve months.  However, it is possible that we 
may need or choose to obtain additional financing to fund our activities.  We could raise these funds by selling more 
stock to the public or to selected investors, or by borrowing money.  We may not be able to obtain additional funds on 
favorable  terms,  or  at  all.    If adequate funds are not available, we may be required to curtail our operations or other 
business activities significantly or to obtain funds through arrangements with strategic partners or others that may require 
us  to  relinquish  right  to  certain  technologies  or  potential  markets.    If  we  raise  additional  funds  by  issuing  additional 
equity or convertible debt securities, the ownership percentages of existing stockholders would be reduced.  In addition, 
the equity or debt securities that we issue may have rights, preferences or privileges senior to those of the holders of our 
common stock.  We currently have no established line of credit or other business borrowing facility in place. 

It is possible that our future capital requirements may vary materially from those now planned.  The amount of 

capital that we will need in the future will depend on many factors, including: 

• 
• 

• 

• 
• 
• 
• 
• 

the market acceptance of our products; 
the  levels  of  promotion  and  advertising  that  will  be  required  to  launch  our  products  and  achieve  and 
maintain a competitive position in the marketplace; 
our  business,  product,  capital  expenditure  and  research  and  development  plans  and  product  and 
technology roadmaps; 
the levels of inventory and accounts receivable that we maintain; 
capital improvements to new and existing facilities; 
technological advances; 
our competitors’ response to our products; and 
our relationships with suppliers and customers.   

In  addition,  we  may  require  additional  capital  to  accommodate  planned  growth,  hiring,  infrastructure  and 

facility needs or to consummate acquisitions of other businesses, products or technologies. 

Our officers and directors could control matters submitted to our stockholders and affect the outcome of any vote. 

As  of  March  11,  2004,  William  W.  Smith  Jr.,  the  President,  Chief  Executive  Officer  and  Chairman  of  the 
Board of our company, and Rhonda L. Smith, the Secretary, Treasurer and Vice-Chairman of the Board of our company, 

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14 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
combined beneficially owned approximately 54.4% of our outstanding shares of common stock. Acting together, they 
would have the ability to elect our directors and determine the outcome of any corporate action requiring stockholder 
approval,  including  a  sale  of  the  company,  irrespective  of  how  other  stockholders  may  vote.  This  concentration  of 
ownership  may  discourage  a  potential  acquirer  from  making  an  offer  to  buy  our  company,  which,  in  turn,  could 
adversely affect the market price of our common stock. 

Sales of substantial numbers of our common stock could adversely impact the price of our stock.   

As  of  March  11,  2004,  we  had  17,044,695  shares  of  common  stock  outstanding.    Of  this  amount,  the 
combined 9,276,970 shares held by William W. Smith, Jr. and Rhonda L. Smith are available for sale in the public 
market (subject to the volume and other applicable restrictions of Rule 144).  Overall, our trading volume fluctuates 
widely and at times is relatively limited.  Certain of our officers and directors, may implement 10b-5(1) selling plans 
in the future.  Sales of a substantial number of shares of our common stock by William W. Smith, Jr., Rhonda L. 
Smith or any other person, including through any directed selling plan, either individually or when aggregated with 
sales by other persons, could adversely affect the market price of our common stock.   

Provisions of our charter and bylaws and Delaware law could make a takeover of our company difficult.   

Our  certificate  of  incorporation  and  bylaws  contain  provisions  that  may  discourage  or  prevent  a  third  party 
from  acquiring  us,  even  if  doing  so  would  be  beneficial  to  our  stockholders.    For  instance,  our  certificate  of 
incorporation authorizes the board of directors to fix the rights and preferences of shares of any series of preferred stock, 
without action by our stockholders.  As a result, the board can authorize and issue shares of preferred stock, which could 
delay  or  prevent  a  change  of  control  because  the  rights  given  to  the  holders  of  such  preferred  stock  may  prohibit  a 
merger, reorganization, sale or other extraordinary corporate transaction.  In addition, we are organized under the laws 
of the State of Delaware and certain provisions of Delaware law may have the effect of delaying or preventing a change 
in our control. 

We may be subject to additional risks. 

The risks and uncertainties described above are not the only ones we face.  Additional risks and uncertainties 

not presently known to us or that we currently deem immaterial may also adversely affect of business operations. 

Item 2. PROPERTIES    

Our corporate headquarters, including our principal administrative, sales and marketing, customer support and 
research  and  development  facility,  is  located  in  Aliso  Viejo,  California,  where  we  currently  lease  and  occupy 
approximately 28,500 square feet of space.  We have leased this facility on a monthly basis since April 1, 2003.  We are 
currently  evaluating  alternatives  for  the  Aliso  Viejo  facility.    We  operate  both  our  products  and  services  reporting 
segments within this facility. 

We also have a facility of approximately 3,000 square feet in Lee’s Summit, Missouri, pursuant to a lease that 

expires August 31, 2004. During 2003, we terminated leases in San Diego, California and Beaverton, Oregon.   

We  believe  that  suitable  additional  or  alternative  space  will  be  available  in  the  future  on  commercially 

reasonable terms as needed. 

Item 3. LEGAL PROCEEDINGS 

There  are  no  pending  material  legal  issues  at  this  time  although  we  may  become  subject  to  various  legal 

proceedings and claims that arise in the ordinary course of business. 

(cid:1)

15 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
Item 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS 

There were no matters submitted to a vote of stockholders during the quarter ended December 31, 2003. 

Item  5.  MARKET  FOR  THE  REGISTRANT'S  COMMON  EQUITY  AND  RELATED  STOCKHOLDER     

PART II 

MATTERS 

Market Information 

Our common stock is traded on the Nasdaq SmallCap Market under the symbol "SMSI."  The high and low 

sale prices for our common stock as reported by Nasdaq are set forth below for the periods indicated. 

YEAR ENDED DECEMBER 31, 2003:
First Quarter
Second Quarter
Third Quarter
Fourth Quarter

YEAR ENDED DECEMBER 31, 2002:
First Quarter
Second Quarter
Third Quarter
Fourth Quarter

High

Low

$

0.75
5.23
4.87
4.08

1.65
1.19
0.71
0.90

0.42
0.45
2.50
1.77

0.90
0.60
0.30
0.17

On March 11, 2004, the closing sale price for our common stock as reported by Nasdaq was $2.69. 

Holders 

As  of  March  11,  2004,  there  were  approximately  152  holders  of  record  of  our  common  stock  based  on 

information provided by our transfer agent. 

Dividends 

We have never paid any cash dividends on our common stock and we have no current plans to do so. 

Recent Sales of Unregistered Securities 

None. 

(cid:1)

16 

 
 
 
 
 
 
 
 
 
 
 
 
        
       
        
       
        
       
        
       
        
       
        
       
        
       
        
       
 
 
 
 
 
 
 
 
 
 
 
Item 6.  SELECTED FINANCIAL DATA 

2003

Year Ended December 31,
2001
(in thousands, except per share data)

2002

2000

Statement of Operations Data:
Net Revenues:
  Products
  Services
Total Net Revenues
Cost of Revenues:
  Products
  Services
Total Cost of Revenues
Gross profit
Operating expenses:
   Selling and marketing
   Research and development
   General and administrative
   Restructuring Costs
Total operating expenses
Operating loss
Interest Income
Interest and Other Expense
Loss before income taxes
Income tax expense (benefit) 
Net loss

$    

6,291
925
7,216

$    

6,029
1,102
7,131

$    

6,945
2,544
9,489

1,350
321
1,671
5,545

1,666
2,506
2,258

1,420
782
2,202
4,929

2,175
2,162
2,316

6,430
(885)
37
(72)
(920)
3
(923)

$      

6,653
(1,724)
45
(71)
(1,750)
(1,062)
(688)

$      

1,880
2,048
3,928
5,561

4,571
2,997
3,734
380
11,682
(6,121)
199
(113)
(6,035)
90
(6,125)

$   

$  

10,884
2,595
13,479

$    

2,499
1,150
3,649
9,830

5,319
4,041
3,985

13,345
(3,515)
482
(68)
(3,101)
54
(3,155)

$   

1999

$    

8,841

8,841

2,476

2,476
6,365

4,276
3,826
3,923

12,025
(5,660)
502
(55)
(5,213)
888
(6,101)

$   

Net loss per share, basic and diluted

$     

(0.06)

$     

(0.04)

$     

(0.38)

$     

(0.20)

$     

(0.40)

Weighted average shares, basic and diluted

16,511

16,235

16,232

15,984

15,292

Balance Sheet Data:
Total assets
Total liabilities
Accumulated deficit
Total stockholders' equity

2003

2002

As of December 31,
2001

2000

1999

$    

6,587
997
(20,114)
5,590

$    

6,766
1,154
(19,191)
5,612

$    

9,257
2,955
(18,503)
6,302

$  

15,314
2,887
(12,378)
12,427

$  

15,929
2,097
(9,223)
13,832

The table above sets forth our selected consolidated financial data.  We derived this information from the 
consolidated  financial  statements  of  Smith  Micro  for  each  of  the  five  years  in  the  period  ended December 31, 
2003. 

You should read this selected consolidated financial data along with the consolidated financial statements 
and related Notes contained in this report and in our other reports filed with the SEC, as well as the section of 
this  report  and  our  other  reports  titled  “Management’s  Discussion  and  Analysis  of  Financial  Condition  and 
Results of Operations.”  

(cid:1)

17 

 
 
 
 
 
         
      
      
      
      
      
      
    
      
      
      
      
      
      
         
         
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
         
      
      
    
    
    
        
     
     
     
     
           
           
         
         
         
          
          
        
          
          
        
     
     
     
     
             
     
           
           
         
    
    
    
    
    
         
      
      
      
      
   
   
   
   
     
      
      
      
    
    
 
 
 
 
 
 
Item 7.  MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS 
OF OPERATIONS 

Introduction and Overview 

Our  business  model is based primarily upon the design, production and sale of software and connectivity 
kits  for  use  with  wireless  communication  networks  worldwide.  Our  products  are  utilized  with  major  wireless 
networks  throughout  the  world  that  support  data  communications  through  the  use  of  cell  phones  or  other  wireless 
communication devices such as PC cards. Wireless network providers generally incorporate our products into their 
accessory  products  sold  directly  to  individual  consumers  to  offer  wireless  PC  data  connectivity  to  their  wireless 
networks.   

Our business is primarily dependent upon the demand for wireless communications and the corresponding 
requirements for software and connectivity kits to support this demand. During the last three years, demand for these 
types of products has fluctuated dramatically, and there has been a significant increase in price competition within 
our industry. These factors have led to swings in our revenues and contributed to the operating losses reported in our 
financial results.  

We continue to invest in research and development of wireless software products, and we believe that we 
have  one  the  industry’s  leading  wireless  product  lines  in  terms  of  performance  and  features.  We  believe  that  our 
“out-of-the-box” design technology further differentiates for our products.  

We  also  sell  eBusiness  and  utility  software  and  professional  consulting  services  related  to  eBusiness 

applications. 

During  2003,  we  have  maintained  a  sharp  focus  on  our  operating  cost  structure  while  ensuring  that  we 
maintain our operating flexibility to support future growth in the industry. We measure success by monitoring our net 
sales  and  gross  margins  and  operating  cash  flow  while  striving  to  achieve  profitability.  We  believe  that  there 
continues  to  be  excellent  growth  opportunities  within  the  wireless  communications  software  marketplace  and  we 
continue to focus on positioning Smith Micro to benefit from these opportunities.  

Results of Operations 

The following table sets forth certain consolidated statement of operating data as a percentage of total 

revenues for the periods indicated: 

(cid:1)

18 

 
 
 
 
 
  
 
 
  
 
 
Years Ended December 31,
2002

2001

2003

Net Revenues:
   Products
   Services
Total net revenues
Cost of revenues:
   Products
   Services
Total cost of revenues
Gross profit
Operating expenses:
   Selling and marketing
   Research and development
   General and administrative
   Restructuring
Total operating expenses
Operating loss
Interest income
Interest and other expense
Loss before income taxes
Income tax expense (benefit)
Net loss

87.2%
12.8%
100.0%

18.7%
4.5%
23.2%
76.8%

23.1%
34.7%
31.3%

89.1%
-12.3%
0.5%
-1.0%
-12.8%
0.0%
-12.8%

84.6%
15.4%
100.0%

19.9%
11.0%
30.9%
69.1%

30.5%
30.3%
32.5%

93.3%
-24.2%
0.6%
-1.0%
-24.6%
-15.0%
-9.6%

73.2%
26.8%
100.0%

19.8%
21.6%
41.4%
58.6%

48.2%
31.6%
39.3%
4.0%
123.1%
-64.5%
2.1%
-1.2%
-63.6%
1.0%
-64.6%

Revenues 

Total net revenues were $7.2 million, $7.1 million and $9.5 million in 2003, 2002 and 2001, respectively, with 
only a minor increase of $85,000, or 1.2%, from 2002 to 2003 and a decrease of $2.4 million, or 24.9%, from 2001 to 
2002.   

We  currently  operate  in  two  business  segments:  products  and  services.      In  addition,  revenues  are  broken 
down into three markets, Wireless and Broadband products, Macintosh products and Internet & Software Solutions.  
Our Internet Solutions market includes Internet based software products as well as consulting, fulfillment and hosting 
revenue.   

The following table shows the net revenues and cost of revenues generated by each segment: 

2003

Year Ended December 31,
2002

2001

Products

Services

Products

Services

Products

Services

Wireless & Broadband

$          

4,005

$            
-

$        

3,768

$           
-

$        

3,964

$           
-

Macintosh

Internet & Software Solutions

Total Revenues
Cost of revenues
Gross Profit

1,365

921

6,291
1,350
4,941

$          

925

925
321
604

$           

1,508

753

6,029
1,420
4,609

$        

1,102

1,102
782
320

$           

1,364

1,617

6,945
1,880
5,065

$        

2,544

2,544
2,048
496

$           

(cid:1)

19 

 
 
 
 
 
 
 
 
            
          
          
               
             
             
          
          
          
            
             
          
          
          
          
            
             
          
             
          
          
 
 
Products.  Net revenues from sales of products were $6.3 million, $6.0 million and $6.9 million for 2003, 2002 
and 2001, respectively, representing an increase of $262,000 or 4.4% from 2002 to 2003 and a decrease of $916,000 or 
13.2% from 2001 to 2002.  Product revenues accounted for 87.2% of total revenues in 2003, 84.6% of total revenues 
in 2002 and 73.2% of total revenues in 2001.  The primary change in our product revenue from 2001 to 2002 is the 
result of a reduced emphasis on the retail channel.  Internet & Software Solutions revenues were down reflecting the 
reduction of retail product sales.  Product revenues from 2002 to 2003, while fairly flat, reflect a significant change 
from core fax technology products to new wireless communications products for Wireless & Broadband. 

We  traditionally  have  relatively  little  backlog  for  our  OEM  products  at  any  given  time  and  we  have  not 
considered backlog to be a significant indicator of future performance.  As of December 31, 2003 however, we reported 
a backlog of $1 million resulting from orders placed late in the fourth quarter and not shipped.  Since we generally do 
not produce software in advance of anticipated orders our revenues in any quarter are substantially dependent on orders 
booked in that quarter. 

Services.    Consulting  services  revenues  were  $925,000,  $1.1  million  and  $2.5  million  in  2003,  2002  and 
2001, respectively, representing a decrease of $177,000 or 16.1% from 2002 to 2003 and a decrease of $1.4 million 
or  56.7%  from  2001  to  2002.    Services  revenue  accounted  for  12.8%  of  total  revenues  in  2003,  15.4%  of  total 
revenues in 2002 and 26.8% of total revenues in 2001.  The decrease in service revenue is due to the reduction in 
consulting  services,  which  was  announced  in  the  first  quarter  of  2002,  due  to  the  decrease  in  demand  for  such 
services.    

Cost of Revenues 

Cost  of  Product  Revenues.    Cost  of  product  revenues  was  $1.4  million,  $1.4  million  and  $1.9  million  in 
2003, 2002 and 2001, respectively, remaining constant in 2002 and 2003 and with a decrease of $460,000 or 24.5% 
from 2001 to 2002.   The cost of product revenue as a percentage of product revenue was 21.5% in 2003, 23.6% in 
2002 and 27.1% in 2001.    During the period 2001 through 2003, the cost of product revenue has moved from being 
heavily  retail  product  driven  to  primarily  wireless  software  kit  related.    Software  kits  often  contain  a  hardware 
element, such as a cable, which result in slightly lower margins. 

Cost  of  Service  Revenues.    Cost  of  service  revenues  was  $321,000,  $782,000  and  $2.0  million  in  2003, 
2002 and 2001, respectively, representing a decrease of $461,000, or 59.0% from 2002 to 2003 and a decrease of 
$1.3 million, or 61.8% from 2001 to 2002.  Cost of service revenues includes the cost of our consulting personnel 
and the cost of any outside consultants contracted to support our staff.  The decrease in the cost of service revenues 
was  due  to  headcount  reductions  related  to  the  elimination  of  selected  Microsoft  products  consulting  services 
announced in the first quarter of 2002.  Cost of service revenues as a percentage of service revenues was 34.7% in 
2003,  71.0%  in  2002  and  80.5%  in  2001.    The  decrease  as  a  percentage  of  sales  is  primarily  due  to  the 
discontinuance  of  low  margin  consulting  services  related  to  Microsoft  products,  which  was  84.6%  of  service 
revenues in 2001. 

Operating Expenses 

The following table presents a breakdown of our operating expenses by functional category and as a 

percentage of total net revenues: 

(cid:1)

20 

 
 
 
 
 
 
 
 
 
 
 
 
2003

Years Ended December 31,
2002

2001

Operating expenses:
  Selling and marketing
  Research and development
  General and administrative
  Restructuring
Total operating expenses

$        

$        

1,666
2,506
2,258
-
6,430

23.1%
34.7%
31.3%

89.1%

$      

$      

2,175
2,162
2,316
-
6,653

30.5%
30.3%
32.5%

93.3%

$      

4,571
2,997
3,734
380
11,682

$    

48.2%
31.6%
39.3%
4.0%
123.1%

Selling and Marketing.  Selling and marketing expenses were $1.7 million, $2.2 million and $4.6 million in 

2003, 2002 and 2001, respectively, representing decreases of $509,000 or 23.4%, from 2002 to 2003 and $2.4 
million or 52.4%, from 2001 to 2002.  Our selling and marketing expenses consist primarily of personnel costs, 
advertising costs, sales commissions and trade show expenses.  These expenses vary significantly from quarter to quarter 
based on the timing of trade shows and product introductions. The decrease in these costs is attributable to cost 
reduction measures in all the above expense areas as implemented by management, and a reduced emphasis on retail 
channel marketing activities in 2003 and 2002 as compared to 2001.  Advertising expenses were $95,000, $276,000 
and $1.4 million for the years ended December 31, 2003, 2002 and 2001, respectively. 

Research  and  Development.    Research  and  development  expenses  were  $2.5  million,  $2.2  million  and  $3.0 
million in 2003, 2002 and 2001, respectively, representing an increase of $344,000, or 15.9%, from 2002 to 2003 
and a decrease of $835,000, or 27.9%, from 2001 to 2002.  Our research and development expenses consist primarily 
of  personnel  and  equipment  costs  required  to  conduct  our  software  development  efforts.    We  remain  focused  on  the 
development  and  expansion  of  our  technology,  particularly  our  wireless,  diagnostic,  utility  and  Internet  software 
technologies.    The  increase  in  our  research  and  development  expenses  in  the  current  year  was  primarily  due  to  the 
development of new wireless and Macintosh products that were released during the year, an increase in headcount and a 
refocus of engineering resources from consulting projects to development. These increases were offset in prior years by 
cost reduction efforts implemented by management, primarily headcount related, in 2001 and 2002.     

General and Administrative.  General and administrative expenses were $2.3 million, $2.3 million and $3.7 
million in 2003, 2002 and 2001, respectively.  The decrease of $1.4 million, or 38.0%, from 2001 to 2002, is due to 
decreased  bad  debt  expense  of  approximately  $600,000  and  the  cessation  of  goodwill  amortization  of  $522,000.  
The  decrease  was  also  due  to  reductions  in  compensation  and  professional  services  implemented  by  management.  
General  and  administrative  costs  in  2003  have  been  fairly  consistent  as  we  have  aligned  our  general  and 
administrative cost base with current revenues.      

Restructuring  Costs.    In  the  second  quarter  of  2001,  we  began  implementing  a  restructuring  plan  to 
consolidate  facilities  and  reduce  personnel  costs.    The  plan  was  fully  implemented  by December 31, 2001.  Total 
expenses  related  to  the  restructuring  amounted  to  $380,000,  consisting  of  facility  closure  costs  of  $230,000  and 
employee severance costs of $150,000.  These reductions were made to correlate with revised revenue forecasts.  As 
of December 31, 2003, all amounts have been paid. 

Interest Income.  Interest income was $37,000, $45,000 and $199,000 in 2003, 2002 and 2001, respectively, 
representing  decreases  of  $8,000  or  17.8%,  from  2002  to  2003  and  $154,000  or  77.4%,  from  2001  to  2002.    The 
decrease  in  our  interest  income  is  directly  related  to  the  fluctuations  in  our  cash  balances  during  the  periods  and 
declining interest rates.  We have not changed our investment strategy during the periods being reported, with our 
excess cash consistently being invested in short term marketable securities.  (See “Liquidity and Capital Resources” 
for further discussion elsewhere in this report.)   

(cid:1)

21 

 
 
 
          
        
        
          
        
        
             
            
           
 
 
 
 
 
 
 
Interest and Other Expense.  Interest and other expenses were $72,000, $71,000 and $113,000 in 2003, 2002 
and 2001, respectively, representing an increase of $1,000, or 1.4%, from 2002 to 2003 and a decrease of $42,000, or 
37.2%,  from  2001  to  2002.    Interest  and  other  expense  primarily  consist  of  bank  fees  and  credit  card  processing 
charges.      The  decrease  from  2001  primarily  relates  to  the  reduction  in  retail  revenue  and  associated  credit  card 
charges. 

Provision for Income Taxes.  In the years ended December 31, 2003 and December 31, 2001, we reported a 
provision  for  income  taxes  in  the  amounts  of  $3,000  and  $90,000,  respectively.    In  the  year  ended  December  31, 
2002, we reported an income tax benefit in the amount of $1.1 million.  This benefit is the result of a net operating 
loss carry-back, which, pursuant to a change in federal tax law, allowed us to file for a refund of income taxes paid in 
1996.    Prior  to  the  tax  law  change  such  amount  was  included  in  the  net  operating  loss  carry-forward,  which  had 
carried  a  full  valuation  allowance.    The  provision  in  2003  consists  of  minimum  payments  for  state  taxes.    The 
provision for income taxes in 2001 is primarily due to taxes on foreign income, which may vary significantly from 
year to year.  We completed a tax audit during the first quarter of 2001, resulting in a payment of $127,000.  The 
payment was offset by foreign tax credits in the amount of $69,000.   

Liquidity and Capital Resources 

Since  inception,  we  have  financed  our  operations  primarily  through  cash  generated  from  operations  and 
from net proceeds of $18.1 million generated by our initial public offering in 1995.  Our principal source of liquidity 
as of December 31, 2003 consisted of cash and cash equivalents of $3.7 million. 

Net  cash  used  in  operations  was  $767,000  in  2003  compared  with  net  cash  provided  by  operations  of 
$426,000  in  2002.    This  difference  in  operating  cash  flows  is  primarily  due  to  the  lower  net  loss  in  2002,  which 
includes the effect of a significant income tax refund.  Additionally, accounts receivable decreased dramatically in 
2002 as a result of improved collections and a decrease in shipments to retail distributors but increased slightly in 
2003.  In 2002, this was partially offset by a decrease in accounts payable and accrued liabilities as a result of cost 
cutting measures implemented by management. 

Cash flows used in investing activities were $39,000 in 2003 and $23,000 in 2002, related to investments in 

property and equipment, including computers and production equipment.  

Cash  flows  from  financing  activities  were  $901,000  in  2003.  This  was  the  result  of  stock  options  being 
exercised  by  employees,  net  of  cash  used  in  the  first  quarter  to  repurchase  Company  stock.    Cash  flows  from 
financing activities were insignificant in 2002.   

At December 31, 2003, we had $3.7 million in cash and cash equivalents and $3.7 million of working capital. 
We have no significant capital commitments, and currently anticipate that capital expenditures will not vary significantly 
from  recent  periods.    We  believe  that  our  existing  cash,  cash  equivalent  investment  balances  and  cash  flow  from 
operations will be sufficient to finance our working capital and capital expenditure requirements through at least the next 
twelve months.  We may require additional funds to support our working capital requirements or for other purposes and 
may seek to raise additional funds through public or private equity or debt financing or from other sources.  If additional 
financing is needed, we cannot assure you that such financing will be available to us at commercially reasonable terms or 
at all.  

We are currently in the process of renegotiating a long-term facility lease to replace the lease on our corporate 
headquarters, which expired at the end of March 2003.  We have a non-cancelable operating lease for our facility in 
Lee’s Summit, Missouri that expires in August 2004.   

As of December 31, 2003, we had no debt and no long term liabilities.  The following table summarizes our 

contractual obligations as of December 31, 2003 (in thousands):  

(cid:1)

22 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Contractual obligations 
Operating Lease Obligations 
Purchase Obligations 
Total 

Payments due by period 

Total 
$            30 
            170 
 $        200 

Less than 1 
year 
$           30 
           170 
$        200 

1-3 years 

3-5 years 

More than 5 
years 

$           0 

$            0 

$          0 

 During  our  normal  course  of  business,  we  have  made  certain  indemnities,  commitments  and  guarantees 
under  which  we  may  be  required  to  make  payments  in  relation  to  certain  transactions.  These  include:  intellectual 
property indemnities to our customers and licensees in connection with the use, sale and/or license of our products; 
indemnities to various lessors in connection with facility leases for certain claims arising from such facility or lease; 
indemnities  to  vendors  and  service  providers  pertaining  to  claims  based  on  the  negligence  or  willful  misconduct; 
indemnities  involving  the  accuracy  of  representations  and  warranties  in  certain  contracts;  and  indemnities  to 
directors and officers of the Company to the maximum extent permitted under the laws of the State of Delaware. In 
addition,  we  have  made  contractual  commitments  to  employees  providing  for  severance  payments  upon  the 
occurrence of certain prescribed events.  We may also issue a guarantee in the form of a standby letter of credit as 
security for contingent liabilities under certain customer contracts. The duration of these indemnities, commitments 
and guarantees varies, and in certain cases, may be indefinite. The majority of these indemnities, commitments and 
guarantees may not provide for any limitation of the maximum potential for future payments we could be obligated 
to make. We have not recorded any liability for these indemnities, commitments and guarantees in the accompanying 
consolidated balance sheets. 

Critical Accounting Policies 

Our  discussion  and  analysis  of  results  of  operations,  financial  condition  and  liquidity  are based upon our 
consolidated  financial  statements,  which  have  been  prepared  in  accordance  with  accounting  principles  generally 
accepted in the United States of America. The preparation of these financial statements requires us to make estimates 
and  judgments  that  affect  the  reported  amounts  of  assets  and  liabilities  and  disclosure  of  contingent  assets  and 
liabilities  at  the  date  of  the  financial  statements  and  the  reported  amounts  of  revenues  and  expenses  during  the 
reporting period. We base our estimates on historical experience and on various other assumptions that are believed 
to be reasonable under the circumstances. Actual results may materially differ from these estimates under different 
assumptions or conditions. On an on-going basis, we review our estimates to ensure that the estimates appropriately 
reflect changes in our business or new information as it becomes available. 

We believe the following critical accounting policies affect our more significant estimates and assumptions 

used in the preparation of our consolidated financial statements: 

Revenue  Recognition  -  Software  revenue  is  recognized  in  accordance  with  the  Statement  of  Position 
(“SOP”)  97-2,  Software  Revenue  Recognition,  as  amended,  when  persuasive  evidence  of  an  arrangement  exists, 
delivery  has  occurred,  the  price  to  seller  is  fixed  and  determinable,  and  collectibility  is  probable.    We  recognize 
revenues  from  sales  of  our  software  to  OEM  customers  or  end  users  as:  completed  products  are  shipped  and  title 
passes; or from royalties generated as authorized customers duplicate our software, if the other requirements of SOP 
97-2 are met.  If the requirements of SOP 97-2 are not met at the date of shipment, revenue is not recognized until 
these elements are known or resolved. Returns from OEM customers are limited to defective goods or goods shipped 
in error.  Historically, OEM customer returns have not exceeded the very nominal estimates and reserves. 

We  may  permit  reseller  customers  to  return  or  exchange  product  and  may  provide  price  protection  on 
products  unsold  by  a  customer.    As  a  result,  revenue  from  resellers  is  recognized  upon  sell-through  to  the  end 
customer, rather than upon shipment.  Product sales directly to end users are recognized upon delivery.  End users 
have  a  thirty  day  right  of  return,  but  such  returns  have  historically  been  immaterial.    We  also  provide  technical 
support to our customers.  Such costs have historically been insignificant. 

(cid:1)

23 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Service  revenues  include  sales  of  consulting  services,  website  hosting  and  fulfillment.    We  recognize 

service revenues as services are provided or as milestones are delivered and accepted by our customers. 

Accounts  Receivable  –  We  sell  our  products  worldwide.    We  perform  ongoing  credit  evaluations  of  our 
customers and adjust credit limits based upon payment history, the customer’s current credit worthiness and various 
other factors, as determined by our review of their current credit information. We continuously monitor collections 
and  payments  from  our  customers.    We  estimate  credit  losses  and  maintain  a  bad  debt  reserve  based  upon  these 
estimates.  While such credit losses have historically been within our estimated reserves, we cannot guarantee that we 
will  continue  to  experience  the  same  credit  loss  rates  that  we have in the past.  If not, this could have an adverse 
effect on our consolidated financial statements.   

Goodwill – We have adopted SFAS No. 142, Goodwill and Other Intangible Assets, effective January 1, 
2002 and no impairment was identified.  As a result of the adoption, we are no longer required to amortize goodwill. 
Prior to the adoption of SFAS 142, goodwill was amortized over 7 years.  In accordance with SFAS No. 142, we 
review  the  recoverability  of  the  carrying  value  of  goodwill  at  least  annually  or  whenever  events  or  circumstances 
indicate a potential impairment.  Our annual impairment testing date is December 31.  Recoverability of goodwill is 
determined by comparing the estimated fair value of our reporting units to the carrying value of the underlying net 
assets in the reporting units.  If the estimated fair value of a reporting unit is determined to be less than the fair value 
of its net assets, goodwill is deemed impaired and an impairment loss is recognized to the extent that the carrying 
value of goodwill exceeds the difference between the estimated fair value of the reporting unit and the fair value of 
its  other  assets  and  liabilities.  We  determined  that  we  did  not  have  any  impairment  of  goodwill  at  December  31, 
2003.    Estimates  of  reporting  unit  fair  value  are  based  upon  market capitalization and therefore are volatile being 
sensitive to market fluctuations.  To the extent that our market capitalization decreases significantly or the allocation 
of value to our reporting units changes, we could be required to write off some or all of our goodwill. 

Deferred Income Taxes - We account for income taxes under SFAS No. 109, Accounting for Income Taxes. 
 This  statement  requires  the recognition of deferred tax assets and liabilities for the future consequences of events 
that have been recognized in our financial statements or tax returns.  The measurement of the deferred items is based 
on enacted tax laws.  In the event the future consequences of differences between financial reporting bases and the 
tax  bases  of  our  assets  and  liabilities  result  in  a  deferred  tax  asset,  SFAS  No. 109  requires  an  evaluation  of  the 
probability of being able to realize the future benefits indicated by such asset.  A valuation allowance related to a 
deferred tax asset is recorded when it is more likely than not that some portion or all of the deferred tax asset will not 
be realized.  We currently have a full valuation allowance on our deferred tax assets.  To the extent that it becomes 
more likely than not that we will recover such assets, we would be required to reverse some or all of the valuation 
allowance. 

Recent Accounting Pronouncements 

In  July  2002,  the  FASB  issued  SFAS  No.  146,  Accounting  for  Costs  Associated  with  Exit  or  Disposal 
Activities, which addresses financial accounting and reporting for costs associated with exit or disposal activities and 
supersedes Emerging Issues Task Force (EITF) Issue 94-3, Liability Recognition for Certain Employee Termination 
Benefits and Other Costs to Exit an Activity (including Certain Costs Incurred in a Restructuring).   SFAS No. 146 
requires  that  a  liability  for  a  cost  associated  with  an  exit  or  disposal  activity  be  recognized  when  the  liability  is 
incurred.  Under  Issue  94-3,  a  liability  for  an  exit  cost  as  defined  in  EITF  94-3  was  recognized  at  the  date  of  an 
entity's commitment to an exit plan. SFAS No. 146 also establishes that the liability should initially be measured and 
recorded at fair value. We will adopt the provisions of SFAS No. 146 for exit or disposal activities that are initiated 
after December 31, 2002. 

In November 2002, the FASB issued Interpretation (FIN) No. 45, Guarantor’s Accounting and Disclosure 
Requirements for Guarantees, Including Indirect Guarantees of Indebtedness of Others, an interpretation of FASB 
Statements No. 5, 57 and 107, and rescission of FIN No. 34, Disclosure of Indirect Guarantees of Indebtedness of 
Others.  FIN  No.  45  elaborates  on  the  disclosures  to  be  made  by  the  guarantor  in  its  interim  and  annual  financial 
statements about its obligations under certain guarantees that it has issued. It also requires that a guarantor recognize, 

(cid:1)

24 

 
 
 
 
 
 
 
 
 
 
 
 
 
at the inception of a guarantee, a liability for the fair value of the obligation undertaken in issuing the guarantee. The 
initial  recognition  and  measurement  provisions  of  this  interpretation  are  applicable  on  a  prospective  basis  to 
guarantees  issued  or  modified  after  December  31,  2002;  while,  the  provisions  of  the  disclosure  requirements  are 
effective for financial statements of interim or annual periods ending after December 15, 2002. The adoption of FIN 
No. 45 did not have a material impact on our results of operations or financial position.  

In  December  2002,  the  FASB  issued  SFAS  No.  148,  Accounting  for  Stock-Based  Compensation  — 
Transition  and  Disclosure  —  an  amendment  of  FASB  Statement  No.  123.  SFAS  No. 148 amends SFAS No. 123, 
Accounting for Stock-Based Compensation, to provide alternative methods of transition for a voluntary change to the 
fair value based method of accounting for stock-based employee compensation. In addition, SFAS No. 148 amends 
the disclosure requirements of SFAS No. 123 to require prominent disclosures in both annual and interim financial 
statements about the method of accounting for stock-based employee compensation and the effect of the method used 
on  reported  results.  We  are  required  to  follow  the  prescribed  disclosure  format  and  have  provided  the  additional 
disclosures required by SFAS No. 148 for the years ended December 31, 2003 and 2002 (see Notes 1 and 9) and 
also provided the disclosures in our quarterly reports containing condensed financial statements for interim periods 
beginning with the quarterly period ended March 31, 2003. 

In  January  2003,  the  FASB  issued  FIN  No.  46,  Consolidation  of  Variable  Interest  Entities.  In  general,  a 
variable interest entity is a corporation, partnership, trust, or any other legal structure used for business purposes that 
either  (a)  does  not  have  equity  investors  with  voting  rights  or  (b)  has  equity  investors  that  do  not  provide  sufficient 
financial resources for the entity to support its activities.  FIN No. 46 requires certain variable interest entities to be 
consolidated by the primary beneficiary of the entity if the investors in the entity do not have the characteristics of a 
controlling  financial  interest  or  do  not  have  sufficient  equity  at  risk  for  the  entity  to  finance  its  activities  without 
additional subordinated financial support from other parties.  The consolidation requirements of FIN No. 46 apply 
immediately  to  variable  interest  entities  created  after  January  31,  2003.    We  adopted  the  provisions  of  FIN  46 
effective February 1, 2003 and such adoption did not have a material impact on our consolidated financial statements 
since we currently have no variable interest entities.  In December 2003, the FASB issued FIN 46R with respect to 
variable interest entities created before January 31, 2003, which among other things, revised the implementation date 
to the first fiscal year or interim period ending after March 15, 2004, with the exception of Special Purpose Entities 
(“SPE”).  The  consolidation  requirements  apply  to  all  SPE’s  in  the  first  fiscal  year  or  interim  period  ending  after 
December 15, 2003. We adopted the provisions of FIN 46R effective December 31, 2003 and such adoption did not 
have a material impact on our consolidated financial statements since we currently have no SPE’s.  

Item 7A. QUALITATIVE AND QUANTITATIVE DISCLOSURES ABOUT MARKET RISK 

Our financial instruments include cash and cash equivalents.  At December 31, 2003, the carrying values of our 
financial instruments approximated fair values based on current market prices and rates.  Because of their short duration, 
changes in market interest rates would not have a material effect on fair value. 

It  is  our  policy  not  to  enter  into  derivative  financial  instruments.    We  do  not  currently  have  any  significant 
foreign  currency  exposure  as  we  do  not  transact  business  in foreign currencies.  As such, we do not have significant 
currency exposure at December 31, 2003. 

Item 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA 

Our consolidated financial statements and schedule appear in a separate section of this Annual Report on Form 

10-K beginning on page F-1 and S-1, respectively.  

(cid:1)

25 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SUPPLEMENTARY FINANCIAL DATA

SELECTED QUARTERLY FINANCIAL DATA
STATEMENT OF OPERATIONS DATA
(UNAUDITED)

Three Months Ended:

2003

March 31,

June 30,

September 30,

December 31,

(in thousands, except per share amounts)

Net Revenues
Gross Profit
Operating (Loss) Income
Net (Loss) Income

$            

$            

$            

$            

1,867
1,462
(242)
(250)

2,286
1,771
137
124

1,501
1,132
(462)
(472)

1,562
1,180
(318)
(325)

$              

$               

$              

$              

Net (Loss) Income Per Share, Basic

$             

(0.02)

$              

0.01

$             

(0.03)

$             

(0.02)

Weighted Average Shares
        Outstanding, Basic 

16,223

16,257

16,610

16,946

Net (Loss) Income Per Share, Diluted

$             

(0.02)

$              

0.01

$             

(0.03)

$             

(0.02)

Weighted Average Shares
        Outstanding, Diluted

16,223

17,822

16,610

16,946

2002

March 31,

June 30,

September 30,

December 31,

(in thousands, except per share amounts)

Three Months Ended:

Net Revenues
Gross Profit
Operating Loss
Net (Loss) Income

Net (Loss) Income Per Share, 
         Basic and Diluted

Weighted Average Shares Outstanding
         Basic and Diluted

$            

$            

$            

$            

1,893
1,124
(570)
(582)

1,617
1,232
(477)
(495)

1,846
1,229
(392)
675

$              

$              

$               

$              

1,775
1,344
(285)
(286)

$             

(0.04)

$             

(0.03)

$              

0.04

$             

(0.01)

16,232

16,235

16,235

16,235

(cid:1)

26 

 
 
 
              
              
              
              
                
                 
                
                
              
              
              
              
                
                
                
                
            
Item 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND 

FINANCIAL DISCLOSURE 

Not applicable. 

Item 9A. CONTROLS AND PROCEDURES 

(a) 

Evaluation of Disclosure Controls and Procedures.  Under the supervision and with the participation 
of  our  management,  including  our  Chief  Executive  Officer  and  our  Chief  Financial  Officer,  we  evaluated  the 
effectiveness of the design and operation of our disclosure controls and procedures (as defined in Rule 13a-15(e) or 15d-
15(e) under the Exchange Act).  Based upon that evaluation, the Chief Executive Officer and the Chief Financial Officer 
concluded that, as of the end of the period covered by this report, our disclosure controls and procedures were effective 
in timely alerting them to the material information related to us (or our consolidated subsidiaries) required to be included 
in the reports we file or submit under the Exchange Act.  

(b) 

Changes in Internal Controls.  During the most recent fiscal quarter covered by this report, there has 
been  no  change  in  our  internal  control  over  financial  reporting  (as  defined  in  Rule  13a-15(f)  or  15d-15(f)  under  the 
Exchange Act) that has materially affected, or is reasonably likely to materially affect, our internal control over financial 
reporting.  

PART III 

Certain information required by Part III is incorporated by reference from our definitive Proxy Statement to be 
filed with the Securities and Exchange Commission in connection with the solicitation of proxies for our 2004 Annual 
Meeting of Stockholders currently expected to be held on May 25, 2004 (“the Proxy Statement”). 

Item 10. DIRECTORS AND EXECUTIVE OFFICERS 

The following table sets forth certain information regarding our executive officers as of February 13, 2004. 

Name 

William W. Smith, Jr. 

Rhonda L. Smith 

Robert W. Scheussler 

David P. Sperling 

Age 

56 

53 

57 

35 

Position 

Chairman of the Board, President 
and Chief Executive Officer 

Vice-Chairman of the Board, 
Secretary and Treasurer 

Senior Vice President, Chief 
Operating Officer, Chief Financial 
Officer and Director 

Vice President and Chief Technical 
Officer 

Mr. Smith  co-founded  Smith  Micro  and  has  served  as  our  Chairman  of  the  Board,  President  and  Chief 
Executive Officer since inception in 1982.  Mr. Smith was employed by Rockwell International Corporation in a variety 
of technical and management positions from 1975 to 1984.  Mr. Smith served with Xerox Data Systems from 1972 to 
1975  and  RCA  Computer  Systems  Division  from  1969  to  1972  in  mainframe  sales  and  pre-sale  technical  roles.  
Mr. Smith received a B.A. in Business Administration from Grove City College. 

(cid:1)

27 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Ms. Smith co-founded Smith Micro and serves as our Vice-Chairman of the Board, Secretary and Treasurer.  
She also served as Executive Vice President and Chief Operating Officer from inception until August 1998. Ms. Smith 
holds  an  A.A.  from  Orange  Coast  College  and  she  attended  California  State  University  Long  Beach,  majoring  in 
Business Administration. 

Mr. Scheussler joined us in May 1995 and has served as our Chief Operating Officer since September 1999 
and as our Chief Financial Officer since June 2001.  Mr. Scheussler served as Senior Vice President-Engineering and 
Chief  Technical  Officer  from  May  1995  until  September  1999.    From  May  1995  to  April  1997,  he  was  also  Vice 
President  of  Operations.    From  February  1996  to  the  present,  Mr. Scheussler  has  been  a  member  of  our  Board  of 
Directors.  Prior to joining us, from June 1973 to May 1995 Mr. Scheussler held positions with Rockwell International 
Corporation,  most  recently  as  the  Director-Architecture  and  Technology  at  its  Information  Systems  Center.  
Mr. Scheussler  holds  a  B.S.  in  Industrial  Engineering  from  Pennsylvania  State  University  and  an  M.S.  in  Operations 
Research from Polytechnic University in New York.  He also completed the Executive Program at Stanford University. 

Mr. Sperling joined us in April 1989 and has been our Director of Software Engineering since April 1992. 
He assumed the Chief Technology Officer position from Mr. Scheussler in September 1999.  Mr. Sperling began his 
professional career as a software engineer with us and he currently has three patents pending for various telephony 
and Internet technologies. Mr. Sperling earned a B.S. degree in Computer Science from the University of California, 
Irvine. 

Officers are elected by, and serve at the discretion of, the Board of Directors.  William W. Smith Jr. and 
Rhonda L. Smith are husband and wife, but are legally separated pending dissolution of their marriage.  There is no 
other family relationship among the Company's officers or directors. 

Other  information  required  by  this  section  is  incorporated  by  reference  from  the  information  in  the sections 
entitled  “Election  of  Directors”  and  “Compliance  with  Section  16(a)  of  the  Exchange  Act”  appearing  in  our  Proxy 
Statement.   

We  have  adopted  a  Code  of  Ethics  that  applies  to  all  of  our  employees,  including  our  principal  executive 
officer, our principal financial officer, and all members of our finance department performing similar functions.  Our 
Code of Ethics is filed as Exhibit 14 to this Annual Report on Form 10-K.  In the event of an amendment to, or a waiver 
from,  certain  provisions  of  our  Code  of  Ethics,  we  intend,  to  the  extent  possible,  to  satisfy  Form  8-K  disclosure 
requirements by disclosing this information on our website at www.smithmicro.com. 

Item 11. EXECUTIVE COMPENSATION 

The  section  titled  “Executive  Compensation  and  Related  Information”  appearing  in  our  Proxy  Statement  is 

incorporated herein by reference.   

Item 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT 

The  section  titled  “Ownership  of  Securities”  appearing  in  our  Proxy  Statement  is  incorporated  herein  by 

reference. 

Securities Authorized for Issuance Under Equity Compensation Plan  

The following table provides information as of December 31, 2003 with respect to the shares of common 

stock that may be issued under our existing equity compensation plan. 

(cid:1)

28 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(In thousands, except per share amounts)
Equity Compensation Plan Approved
     by Shareholders    (1)
Equity Compensation Plan Not Approved
     by Shareholders
Total

Number of Shares to be 
Issued Upon Exercise 
of Outstanding Options

Weighted Average 
Exercise Price of 
Outstanding 
Options

Number of Shares 
Remaining 
Available for Future 
Issuance

1,911

0
1,911

$1.62

0
$1.62

1,486

0
1,486

   (1) Consists of the 1995 Stock Option/Stock Issuance Plan

Item 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS 

The  response  to  this  Item  will  be  contained  in  our  Proxy  Statement  under  the  heading  "Related  Party 

Transactions" and is incorporated herein by reference.  

Item 14. PRINCIPAL ACCOUNTING FEES AND SERVICES 

The  response  to  this  Item  will  be  contained  in  the  Proxy  Statement  under  the  heading  "Ratification  of 
Appointment  of  Independent  Auditors  –  Principal  Accountant  Fees  and  Services"  and  is  incorporated  herein  by 
reference.  

(cid:1)

29 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
PART IV 

Item 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON FORM 8-K 

(a)(1)  Financial Statements 

Smith Micro’s financial statements appear in a separate section of this Annual Report on Form 10-K beginning 

on the pages referenced below: 

Page 

Independent Auditors' Report................................................................................................................................... F-1 
Consolidated Balance Sheets as of December 31, 2003 and 2002 .......................................................................... F-2 
Consolidated Statements of Operations for each of the three years in 
   the period ended December 31, 2003.................................................................................................................... F-3 
Consolidated Statements of Stockholders’ Equity for each of the three 
   years in the period ended December 31, 2003 ...................................................................................................... F-4 
Consolidated Statements of Cash Flows for each of the three years in the 
   period ended December 31, 2003.......................................................................................................................... F-5 
Notes to Consolidated Financial Statements for each of the three years 
   in the period ended December 31, 2003................................................................................................................ F-7 

(2)  Financial Statement Schedule 

Smith Micro’s financial statement schedule appears in a separate section of this Annual Report on Form 10-K 
on the pages referenced below.  All other schedules have been omitted as they are not applicable, not required or the 
information is included in the consolidated financial statements or the notes thereto. 

Page 

Independent Auditors' Report on Schedule .............................................................................................................. S-1 
Schedule II - Valuation and Qualifying Accounts for each of the three years in 
  the period ended December 31, 2003..................................................................................................................... S-2 

(3)  Exhibits  

 Exhibit 
  No.   

3.1 

3.1.1 

3.2 

4.1 

Title 

Method of Filing 

Amended and Restated Certificate of 
Incorporation of the Registrant. 

Incorporated by reference to Exhibit 3.1 to the 
Registrant's Registration Statement No. 33-95096. 

Amendment to the Amended and Restated 
Certificate of Incorporation of the 
Registrant. 

Incorporated by reference to Exhibit 3.1.1 to the 
Registrant’s Quarterly Report on Form 10-Q for the 
period ended June 30, 2000. 

Amended and Restated Bylaws of the 
Registrant. 

Incorporated by reference to Exhibit 3.2 to the 
Registrant's Registration Statement No. 33-95096. 

Specimen certificate representing shares of 
Common Stock of the Registrant. 

Incorporated by reference to Exhibit 4.1 to the 
Registrant's Registration Statement No. 33-95096. 

10.1 

Form of Indemnification Agreement. 

Incorporated by reference to Exhibit 10.1 to the 
Registrant's Registration Statement No. 33-95096. 

10.2* 

1995 Stock Option/Stock Issuance Plan as  
Amended and Restated through February 7, 

Incorporated by reference to the Appendix attached 
to the Definitive Proxy Statement for the 2001 

(cid:1)

30 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Exhibit 
  No.   

Title 
2001. 

Office Building Lease, dated June 10, 1992, 
by and between the Company and 
Developers Venture Capital Corporation. 

Amendment No. 1 To Office Building 
Lease, dated July 9, 1993, by and between 
the Company and Pioneer Bank. 

Amendment No. 2 To Office Building 
Lease, dated August 15, 1994, by and 
between the Company and T&C 
Development. 

Fourth Addendum to Office Building Lease, 
dated April 21, 1995, by and between the 
Company and T&C Development. 

Method of Filing 
Annual Meeting of Stockholders filed on April 27, 
2001. 

Incorporated by reference to Exhibit 10.13 to the 
Registrant's Registration Statement No. 33-95096. 

Incorporated by reference to Exhibit 10.14 to the 
Registrant's Registration Statement No. 33-95096. 

Incorporated by reference to Exhibit 10.15 to the 
Registrant's Registration Statement No. 33-95096. 

Incorporated by reference to Exhibit 10.16 to the 
Registrant's Registration Statement No. 33-95096. 

Amendment No. 6 to Office Building Lease, 
dated February 19, 1998, by and between 
the Company and World Outreach Center. 

Incorporated by reference to Exhibit 10.22 to the 
Registrant’s Annual Report on Form 10-K for the 
fiscal year ended December 31, 1997. 

Amendment No. 7 to Office Building Lease, 
dated November 5, 1999, by and between 
the Company and World Outreach Center. 

Incorporated by reference to Exhibit 10.25 to the 
Registrant’s Annual Report on Form 10-K for the 
fiscal year ended December 31, 1999. 

Master Software License and Distribution 
Agreement (Contract No. 220-00-0134) 
effective as of December 1, 2000, between 
Cellco Partnership (d/b/a Verizon Wireless) 
and the Registrant 

Incorporated by reference to Exhibit 10.1 to the 
Registrant’s Quarterly Report on Form 10-Q for the 
quarter ended June 30, 2003.  

Amendment of Master Software License and 
Distribution Agreement (Contract No. 220-
00-0134) 

Incorporated by reference to Exhibit 10.1.1 to the 
Registrant’s Quarterly Report on Form 10-Q for the 
quarter ended June 30, 2003.  

Amendment No. 2 to the Master Software 
License and Distribution Agreement 
(Contract No. 220-00-0134) 

Incorporated by reference to Exhibit 10.1.2 to the 
Registrant’s Quarterly Report on Form 10-Q for the 
quarter ended June 30, 2003.  

10.3 

10.3.1 

10.3.2 

10.3.3 

10.3.4 

10.3.5 

10.4 † 

10.4.1† 

10.4.2† 

14.1 

Code of Ethics 

14.1.1 

Attachment 1 to Code of Ethics 

Filed herewith 

Filed herewith 

21.1 

Subsidiaries 

Incorporated by reference to Exhibit 21.1 to the 
Registrant’s Annual Report on Form 10-K for the 
fiscal year ended December 31, 2000. 

Independent Auditors' Consent. 

Certification of the Chief Executive Officer 
pursuant to Section 302 of the Sarbanes-
Oxley Act of 2002 

Filed herewith 

Filed herewith 

23.1 

31.1 

(cid:1)

31 

 
 
 
 
 
 Exhibit 
  No.   

31.2 

32.1 

Title 

Certification of the Chief Financial Officer 
pursuant to Section 302 of the Sarbanes-
Oxley Act of 2002 

Certifications of the Chief Executive Officer 
and the Chief Financial Officer pursuant to 
Section 906 of the Sarbanes-Oxley Act of 
2002 

Method of Filing 

Filed herewith 

Filed herewith 

___________________ 
* 

Indicates management contract or compensatory plan or arrangement.   

† 

Confidential treatment has been granted with respect to certain confidential portions of this exhibit pursuant to 
Rule 24b-2 under the Securities Exchange Act of 1934, which confidential portions have been omitted from the 
exhibit and filed separately with the Securities and Exchange Commission. 

(b) 

Exhibits on Form 8-K  

A  Current  Report  on  Form 8-K  was  filed  with  the  Securities  and  Exchange  Commission  on  October  23, 

2003 in connection with the earnings release for the fiscal quarter ended September 30, 2003. 

(c) 

Exhibits  

The exhibits filed as part of this report are listed above in Item 15(a) (3) of this Form 10-K. 

(d) 

Financial Statement Schedules 

The  Financial  Statement  Schedules  required  by  Regulation  S-X  and  Item 8 of this Form are listed above in 

Item 15(a)(2) of this Form 10-K. 

(cid:1)

32 

 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly 
caused this report to be signed on its behalf by the undersigned thereunto duly authorized. 

SIGNATURES 

SMITH MICRO SOFTWARE, INC. 

Date:  March 22, 2004 

Date: March 22, 2004 

By:/s/ William W. Smith, Jr. 
William W. Smith, Jr. 
Chairman of the Board, 
President and Chief Executive Officer 
(Principal Executive Officer) 

By:/s/ Robert W. Scheussler 
Robert W. Scheussler, 
Chief Operating Officer and  
Chief Financial Officer 
(Principal Financial and Accounting Officer) 

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the 
following persons on behalf of the registrant and in the capacities and on the dates indicated. 

Signature 

Title 

/s/ William W. Smith, Jr.           
William W. Smith, Jr. 

Chairman of the Board, 
President and Chief Executive Officer 
(Principal Executive Officer) 

Date 

March 22, 2004 

/s/ Rhonda L. Smith                  
Rhonda L. Smith 

Vice-Chairman of the Board, Secretary, 
Treasurer and Director  

March 22, 2004 

/s/ Robert W. Scheussler            
Robert W. Scheussler 

Senior Vice President, Chief Operating Officer, 
Chief Financial Officer and Director   
(Principal Financial and Accounting Officer) 

March 22, 2004 

/s/ Thomas G. Campbell             
Thomas G. Campbell 

Director 

/s/ Gregory J. Szabo                    
Gregory J. Szabo 

Director 

/s/William C. Keiper                    
William C. Keiper 

Director 

(cid:1)

33 

March 22, 2004 

March 22, 2004 

March 22, 2004 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INDEPENDENT AUDITORS’ REPORT 

To the Board of Directors and Stockholders of 
  Smith Micro Software, Inc.: 

We  have  audited  the  accompanying  consolidated  balance  sheets  of  Smith  Micro  Software,  Inc.  and 
subsidiaries (the “Company”) as of December 31, 2003 and 2002, and the related consolidated statements of 
operations, stockholders’ equity and cash flows for each of the three years in the period ended December 31, 
2003.    These  consolidated  financial  statements  are  the  responsibility  of  the  Company’s  management.    Our 
responsibility is to express an opinion on these consolidated financial statements based on our audits.   

We  conducted  our  audits  in  accordance  with  auditing  standards  generally  accepted  in  the  United  States  of 
America.  Those standards require that we plan and perform the audit to obtain reasonable assurance about 
whether the financial statements are free of material misstatement.  An audit includes examining, on a test 
basis, evidence supporting the amounts and disclosures in the financial statements.  An audit also includes 
assessing  the  accounting  principles  used  and  significant  estimates  made  by  management,  as  well  as 
evaluating the overall financial statement presentation.  We believe that our audits provide a reasonable basis 
for our opinion.   

In  our  opinion,  such  consolidated  financial  statements  present  fairly,  in  all  material  respects,  the  financial 
position of Smith Micro Software, Inc. and subsidiaries as of December 31, 2003 and 2002, and the results of 
their operations and their cash flows for each of the three years in the period ended December 31, 2003 in 
conformity with accounting principles generally accepted in the United States of America.   

As  discussed  in  Note  1  to  the  consolidated  financial  statements,  the  Company  changed  its  method  of 
accounting for goodwill and other intangible assets as a result of adopting Statement of Financial Accounting 
Standards No. 142, Goodwill and Other Intangible Assets, effective January 1, 2002. 

DELOITTE & TOUCHE LLP 
Costa Mesa, California 
March 22, 2004

F-1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SMITH MICRO SOFTWARE INC., AND SUBSIDIARIES 

CONSOLIDATED BALANCE SHEETS 
AS OF DECEMBER 31, 2003 AND 2002 
(In thousands, except share and per share data) 

ASSETS
CURRENT ASSETS:
Cash and cash equivalents
Accounts receivable, net of allowances for doubtful accounts
  and other adjustments of $33 (2003) and $565 (2002)
Inventories, net
Prepaid expenses and other current assets

    Total current assets 

EQUIPMENT AND IMPROVEMENTS, net
INTANGIBLE ASSETS, net
GOODWILL
OTHER ASSETS,  net

LIABILITIES AND STOCKHOLDERS’ EQUITY
CURRENT LIABILITIES:
Accounts payable 
Accrued liabilities 

    Total current liabilities

COMMITMENTS AND CONTINGENCIES (Note 6)
STOCKHOLDERS’ EQUITY:
Preferred stock, par value $0.001 per share; 5,000,000 shares 
  authorized; none issued and outstanding
Common stock, par value $0.001 per share; 30,000,000 shares
  authorized; 17,011,000 and 16,227,000 shares issued and outstanding
Additional paid-in capital 
Accumulated deficit

    Net stockholders’ equity

2003

2002

$   

3,722

$   

3,627

741
22
204

4,689

70
40
1,715
73

633
45
263

4,568

220
224
1,715
39

$   

6,587

$   

6,766

$      

538
459

$      

445
709

997

1,154

17
25,687
(20,114)

16
24,787
(19,191)

5,590

5,612

$   

6,587

$   

6,766

See notes to consolidated financial statements 

F-2 

 
 
 
 
 
           
 
           
 
           
 
           
 
           
 
           
        
        
          
          
        
        
 
           
 
           
     
     
 
           
 
           
          
        
          
        
     
     
          
          
 
           
 
           
 
           
 
           
 
           
 
           
 
           
 
           
        
        
 
           
 
           
        
     
          
          
   
   
  
  
 
           
 
           
     
     
 
           
 
           
 
SMITH MICRO SOFTWARE INC., AND SUBSIDIARIES 

CONSOLIDATED STATEMENTS OF OPERATIONS 
FOR EACH OF THE THREE YEARS 
IN THE PERIOD ENDED DECEMBER 31, 2003 
(In thousands, except per share data) 

NET REVENUES:

  Products
  Services

    Total Net Revenues

COST OF REVENUES:

  Products
  Services

    Total Cost of Revenues

GROSS PROFIT

OPERATING EXPENSES:

  Selling and marketing

  Research and development

  General and administrative
  Restructuring 

    Total operating expenses

OPERATING LOSS

INTEREST INCOM E

INTEREST AND OTHER EXPENSE

LOSS BEFORE INCOM E TAXES

INCOM E TAX EXPENSE (BENEFIT)

Years ended December 31,

2003

2002

2001

$           

6,291
925

$           

6,029
1,102

$           

6,945
2,544

7,216

1,350
321

1,671

5,545

1,666

2,506

2,258

7,131

1,420
782

2,202

4,929

2,175

2,162

2,316

9,489

1,880
2,048

3,928

5,561

4,571

2,997

3,734
380

6,430

6,653

11,682

(885)

37

(72)

(920)

3

(1,724)

(6,121)

45

(71)

(1,750)

(1,062)

199

(113)

(6,035)

90

NET LOSS

$             

(923)

$             

(688)

$          

(6,125)

NET LOSS PER SHARE, basic & diluted

$            

(0.06)

$            

(0.04)

$            

(0.38)

WEIGHTED AVG SHARES OUTSTANDING,
  basic & diluted

16,511

16,235

16,232

See notes to consolidated financial statements 

F-3 

 
 
 
 
  
                
             
             
             
             
             
             
             
             
                
                
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
 
                   
 
                   
                
             
             
           
               
            
            
                  
                  
                
                 
                 
               
               
            
            
                    
            
                  
 
                   
 
                   
 
                   
           
           
           
 
SMITH MICRO SOFTWARE INC., AND SUBSIDIARIES 

CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY 
FOR EACH OF THE THREE YEARS 
IN THE PERIOD ENDED DECEMBER 31, 2003 
(In thousands) 

Common stock    

Shares  

Amount  

Additional  
paid-in  
capital  

Accumulated  
deficit

Total  

BALANCE, January 1, 2001

16,232

16$  

$ 

24,789

$  

(12,378)

$ 

12,427

Net loss

(6,125)

(6,125)

BALANCE, December 31, 2001

16,232

16    

24,789

(18,503)

6,302

Exercise of common stock options

Repurchase and retirement 
  of common stock 

Net loss

3

(8)

3

(5)

3

(5)

(688)

(688)

BALANCE, December 31, 2002

16,227

16    

24,787

(19,191)

5,612

Exercise of common stock options

808

1      

Repurchase and retirement 
  of common stock 

(24)

913

(13)

914

(13)

Net loss

(923)

(923)

BALANCE, December 31, 2003

17,011

17$  

$ 

25,687

$  

(20,114)

$   

5,590

See notes to consolidated financial statements 

F-4 

 
 
 
 
 
 
 
 
 
         
 
     
 
           
      
    
 
   
    
     
          
            
            
         
           
           
 
         
 
     
 
           
         
       
 
   
    
     
      
        
        
       
         
         
 
         
 
     
 
           
         
       
 
 
SMITH MICRO SOFTWARE INC., AND SUBSIDIARIES 

CONSOLIDATED STATEMENTS OF CASH FLOWS 
FOR EACH OF THE THREE YEARS 
IN THE PERIOD ENDED DECEMBER 31, 2003 
(In thousands) 

Years ended December 31,
2002

2001

2003

CASH FLOWS FROM OPERATING ACTIVITIES:
Net loss
Adjustments to reconcile net loss to net cash
  (used in) provided by operating activities:
  Depreciation and amortization
  Provision for doubtful accounts  
    and other adjustments to accounts receivable
  Change in operating accounts:
    Accounts receivable
    Inventories
    Prepaid expenses and other assets
    Accounts payable and accrued liabilities

      Net cash (used in) provided by operating activities

CASH FLOWS FROM INVESTING ACTIVITIES:
Capital expenditures

      Net cash used in investing activities

CASH FLOWS FROM FINANCING ACTIVITIES:
Proceeds from issuance of common stock
Cash used in repurchase of common stock

      Net cash provided by (used in) financing activities

NET CHANGE IN CASH & CASH EQUIVALENTS

$    

(923)

$    

(688)

$  

(6,125)

410

132

(240)
23
(12)
(157)

(767)

(39)

(39)

914
(13)

901

95

605

486

1,605
250
(31)
(1,801)

1,255

1,412

614
43
(118)
68

426

(2,851)

(101)

(101)

(23)

(23)

3
(5)

(2)

401

(2,952)

CASH AND CASH EQUIVALENTS, beginning of year

3,627

3,226

6,178

CASH AND CASH EQUIVALENTS, end of year

$   

3,722

$   

3,627

$   

3,226

See notes to consolidated financial statements 

F-5 

 
 
 
 
       
       
     
       
       
     
      
    
       
         
       
         
       
       
      
      
   
         
      
       
    
       
       
      
       
       
      
       
          
       
         
 
          
       
         
 
          
         
       
    
    
    
     
 
SMITH MICRO SOFTWARE INC., AND SUBSIDIARIES 

CONSOLIDATED STATEMENTS OF CASH FLOWS 
FOR EACH OF THE THREE YEARS 
IN THE PERIOD ENDED DECEMBER 31, 2003 (Continued) 
(In thousands) 

SUPPLEMENTAL DISCLOSURES OF CASH FLOW 
  INFORMATION -  
  Cash paid (received) during the year for income taxes 

2003 

December 31, 
2002 

2001 

$ 3  

$ (1,062) 

$ 155 

See notes to consolidated financial statements 

F-6 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
FOR EACH OF THE THREE YEARS 
IN THE PERIOD ENDED DECEMBER 31, 2003 

1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES 

Description of Business - Smith Micro Software, Inc. and subsidiaries (the “Company”) is a diversified 
developer and marketer of wireless communication and eBusiness software products and services.  We 
manufacture,  market  and  sell  value-added  wireless  telephony  products  targeted  to  the  original 
equipment  manufacturers  (“OEM”)  market,  particularly  mobile  phone  manufacturers  and  wireless 
service  providers,  as  well  as  direct  to  the  consumer.  We  offer  software  products  for  Windows  XP, 
Windows  2000,  Windows  NT,  Windows  98,  Windows  CE,  Pocket  PC,  Mac,  Palm,  Unix  and  Linux 
operating  systems.    We  also  offer  professional  consulting  services  that  help  clients  implement  web-
based projects. An extension of our eBusiness activity includes the offering of fulfillment services for 
customer web stores.  A portion of our sales are made direct to hardware device and personal computer 
manufacturers under OEM agreements. We sell communication and diagnostic utility products through 
independent  distributors  and  retail  channels.    Our  eBusiness  products  enable  websites  to  be  created 
with standard HTML text and provide fully automated payment processing and order accounting. 

Basis  of  Presentation  -  The  accompanying  consolidated  financial  statements  reflect  the  operating 
results  and  financial  position  of  Smith  Micro  Software,  Inc.  and  its  wholly  owned  subsidiaries  in 
accordance  with  accounting  principles  generally  accepted  in  the  United  States  of  America.    All 
intercompany amounts have been eliminated in consolidation.   

Cash  and  Cash  Equivalents  -  Cash  and  cash  equivalents  generally  consist  of  cash,  government 
securities and money market funds.  These securities are all held in one financial institution.  All have 
original maturity dates of three months or less.   

Accounts  Receivable  -  The  Company sells its products worldwide.  The Company performs ongoing 
credit evaluations of its customers and generally does not require collateral.  The Company maintains 
reserves  for  estimated  credit  losses,  and  those  losses  have  been  within  management’s  expectations.  
Allowances  for  product  returns  are  included  in  other  adjustments  to  accounts  receivable  on  the 
accompanying  consolidated  balance  sheets.    Product  returns  are  estimated  based  on  historical 
experience and have also been within management’s expectations.  

Inventories  -  Inventories  consist  principally  of  manuals  and  CDs  and  are  stated  at  the  lower  of  cost 
(determined by the first-in, first-out method) or market. The Company regularly reviews its inventory 
quantities  on  hand  and  records  a  provision  for  excess  and  obsolete  inventory  based  primarily  on 
management’s estimated forecast of product demand and production requirements.   

Equipment  and  Improvements  -  Equipment  and  improvements  are  stated  at  cost.    Depreciation  is 
computed  using  the  straight-line  method  based  on  the  estimated  useful  lives  of  the  assets,  generally 
ranging  from  three  to  seven  years.    Leasehold  improvements  are  amortized  using  the  straight-line 
method over the shorter of the estimated useful life of the asset or the lease term.   

F-7 

 
 
 
 
 
 
 
 
 
 
 
SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
FOR EACH OF THE THREE YEARS 
IN THE PERIOD ENDED DECEMBER 31, 2003 (Continued) 

Long Lived Assets - The Company accounts for the impairment and disposition of long-lived assets in 
accordance  with  Statement  of  Financial  Accounting  Standards  (SFAS)  No.  144,  Accounting  for 
Impairment  or  Disposal  of  Long-Lived  Assets.    This  statement  addresses  financial  accounting  and 
reporting  for  the  impairment  of  long-lived  assets  and  for  the  disposal  of  long-lived  assets.    In 
accordance  with  SFAS  No.  144,  long-lived  assets  to  be  held  are  reviewed  for  events  or  changes  in 
circumstances,  which  indicate  that  their  carrying  value  may  not  be  recoverable.    The  Company 
periodically reviews the carrying value of long-lived assets to determine whether or not an impairment 
to such value has occurred. The Company has determined that there was no impairment at December 
31, 2003. 

Goodwill  -  The  Company  adopted  SFAS  No.  142,  Goodwill  and  Other  Intangible  Assets,  effective 
January  1,  2002  and  no  impairment  was  identified.    As  a  result  of  the  adoption,  the  Company  is  no 
longer required to amortize goodwill.  Prior to the adoption of SFAS 142, goodwill was amortized over 
7 years.  Total amortization expense related to goodwill was $522,000 for fiscal year 2001.  Had the 
non-amortization provisions of SFAS 142 been in effect for fiscal year 2001, the net loss would have 
been reduced by $0.03 per share to $0.35.  In accordance with SFAS No. 142, the Company reviews 
the  recoverability  of  the  carrying  value  of  goodwill  at  least  annually  or  whenever  events  or 
circumstances  indicate  a  potential  impairment.    The  Company’s  annual  impairment  testing  date  is 
December 31.  Recoverability of goodwill is determined by comparing the fair value of the Company’s 
reporting units to the carrying value of the underlying net assets in the reporting units.  If the fair value 
of a reporting unit is determined to be less than the carrying value of its net assets, goodwill is deemed 
impaired  and  an  impairment  loss  is  recognized  to  the  extent  that  the  carrying  value  of  goodwill 
exceeds the difference between the fair value of the reporting unit and the fair value of its other assets 
and liabilities. The Company determined that it did not have any impairment of goodwill at December 
31, 2003. 

Revenue  Recognition  -  Software  revenue  is  recognized  in  accordance  with  the  Statement  of  Position 
(“SOP”)  97-2,  Software  Revenue  Recognition,  as  amended,  when  persuasive  evidence  of  an 
arrangement exists, delivery has occurred, the price to seller is fixed and determinable, and collection 
is probable.  The Company recognizes revenues from sales of its software to OEM customers or end 
users  as:  completed  products  are  shipped  and  title  passes:  or  from  royalties  generated  as  authorized 
customers duplicate its software, if the other requirements of SOP 97-2 are met.  If the requirements of 
SOP 97-2 are not met at the date of shipment, revenue is not recognized until these elements are known 
or  resolved.  Returns  from  OEM  customers  are  limited  to  defective  goods  or  goods  shipped  in  error.  
Historically, OEM customer returns have not exceeded the very nominal estimates and reserves. 

The  Company  may  permit  reseller  customers  to  return  or  exchange  product  and  may  provide  price 
protection on products unsold by a customer.  As a result, revenue from resellers is recognized upon 
sell-through to the end customer, rather than upon shipment.  Product sales directly to end users are 
recognized  upon  delivery.    End  users  have  a  thirty  day  right  of  return,  but  such  returns  have 

F-8 

 
 
 
 
 
 
 
SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
FOR EACH OF THE THREE YEARS 
IN THE PERIOD ENDED DECEMBER 31, 2003 (Continued) 

historically  been  immaterial.    The  Company  also  provides  technical  support  to  its  customers.    Such 
costs have historically been insignificant.      

Service revenues include sales of consulting services, web site hosting and fulfillment. Service 
revenues are recognized as services are provided or as milestones are delivered and accepted by 
customers. 

Software  Development  Costs  -  Development  costs  incurred  in  the  research  and  development  of  new 
software  products  and  enhancements  to  existing  software  products  are  expensed  as  incurred  until 
technological feasibility has been established.  The Company considers technological feasibility to be 
established when all planning, designing, coding and testing has been completed according to design 
specifications.    After  technological  feasibility  is  established,  any  additional  costs  are  capitalized.  
Through  December 31,  2003,  software  has  been  substantially  completed  concurrently  with  the 
establishment of technological feasibility; and, accordingly, no costs have been capitalized to date. 

Sales Incentives - Pursuant to the consensus of EITF 01-09, Accounting for Consideration Given by a 
Vendor  to  a  Customer  (Including  a  Reseller  of  the Vendor’s Product, effective January 1, 2002, the 
cost of sales incentives the Company offers without charge to customers that can be used in, or that are 
exercisable by a customer as a result of, a single exchange transaction is accounted for as a reduction 
of revenue.   

Advertising  Expense  -  Advertising  costs  are  expensed  as  incurred.    Advertising  expenses  were 
$95,000,  $276,000  and  $1.4  million  for  the  years  ended  December  31,  2003,  2002  and  2001, 
respectively. 

Income Taxes - The Company accounts for income taxes under SFAS No. 109, Accounting for Income 
Taxes.    This  statement  requires  the  recognition  of  deferred  tax  assets  and  liabilities  for  the  future 
consequences  of  events  that  have  been  recognized  in  the  Company’s  financial  statements  or  tax 
returns.  The measurement of the deferred items is based on enacted tax laws.  In the event the future 
consequences  of  differences  between  financial  reporting  bases  and  the  tax  bases  of  the  Company’s 
assets  and  liabilities  result  in  a  deferred  tax  asset,  SFAS  No. 109  requires  an  evaluation  of  the 
probability of being able to realize the future benefits indicated by such asset.  A valuation allowance 
related to a deferred tax asset is recorded when it is more likely than not that some portion or all of the 
deferred  tax  asset  will  not  be  realized.    During  the  year  ended  December  31,  2002,  the  Company 
recognized  a  tax  benefit  of  $1,070,000  related  to  a  carryback  of  losses  previously  included  in  fully 
reserved net operating loss carryforwards, as a result of a tax law change (Note 5).  The related refund 
was received in September 2002. 

Stock-Based  Compensation  -  The  Company  accounts  for  stock-based  awards  to employees using the 
intrinsic  value  method  in  accordance  with  Accounting  Principles  Board  (APB)  Opinion  No.  25, 
Accounting for Stock Issued to Employees and related interpretations. 

F-9 

 
 
 
 
 
 
 
 
 
 
SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
FOR EACH OF THE THREE YEARS 
IN THE PERIOD ENDED DECEMBER 31, 2003 (Continued) 

SFAS  No. 123,  Accounting  for  Stock-Based  Compensation,  requires  the  disclosure  of  pro  forma  net 
loss and loss per share had the Company adopted the fair value method as of the beginning of fiscal 
1995.  Under SFAS No. 123, the fair value of stock-based awards to employees is calculated through 
the use of option pricing models, even though such models were developed to estimate the fair value of 
freely tradable, fully transferable options without vesting restrictions, which significantly differ from 
the  Company’s  stock  option  awards.    These  models  also  require  subjective  assumptions,  including 
future stock price volatility and expected time to exercise, which greatly affect the calculated values.   

The  Company’s  calculations  were  made  using  the  Black-Scholes  option  pricing  model  with  the 
following  weighted  average  assumptions:    expected  life,  48  months  following  vesting  (ranging  from 
four to eight years); stock volatility, 125%, 133% and 167% for grants issued in 2003, 2002 and 2001, 
respectively;  risk-free  interest  rates,  ranging  from  2.39%  to  2.89%,  2.65%  to  4.47%  and  3.91%  to 
4.93%  for  2003,  2002  and  2001,  respectively;  and  no  dividends  during  the  expected  term.    The 
Company’s  calculations  are  based  on  a  single-option  valuation  approach,  and  forfeitures  or 
cancellations  are  recognized  as  they  occur.    If the computed fair values of the 2003, 2002 and 2001 
awards had been amortized to expense over the vesting period of the awards, pro forma net loss would 
have been as follows: 

Year Ended December 31,
2003

2002

2001

(in thousands, except per share data)
Net Loss:
Net loss, as reported

Deduct:  Total stock-based employee
    compensation expense determined under 
    fair value based method for all awards,
    net of related tax effects

$      

(923)

$      

(688)

$   

(6,125)

(286)

(240)

(339)

    Pro forma net loss

$   

(1,209)

$      

(928)

$   

(6,464)

Loss per Common Share
    Basic and diluted, as reported
    Basic and diluted, pro forma

$     
$     

(0.06)
(0.07)

$     
$     

(0.04)
(0.06)

$     
$     

(0.38)
(0.40)

Net  Loss  per  Share  -  Pursuant  to  SFAS  No. 128,  Earnings  per  Share,  the  Company  is  required  to 
provide dual presentation of “basic” and “diluted” earnings (loss) per share (EPS).  Basic EPS amounts 
are based upon the weighted average number of common shares outstanding.  Diluted EPS amounts are 
based  upon  the  weighted  average  number  of  common  and  common  equivalent  shares  outstanding.  

F-10 

 
 
 
 
 
 
        
        
        
 
 
SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
FOR EACH OF THE THREE YEARS 
IN THE PERIOD ENDED DECEMBER 31, 2003 (Continued) 

Common  equivalent  shares  include  stock  options  using  the  treasury  stock  method.    Common 
equivalent  shares  are  excluded  from  the  calculation  of  diluted  EPS  in  loss  years,  as  the  impact  is 
antidilutive.    Potential  common  shares  of  955,000,  444,000  and  65,000  have  been  excluded  from 
diluted  weighted  average  common  shares  for  the  years  ended  December  31,  2003,  2002  and  2001, 
respectively. 

Fulfillment Services - The Company currently holds approximately $500,000 of consigned inventory 
from a customer, which is used to fulfill orders.  As the Company does not hold title to the inventory, 
it is not recorded in the accompanying consolidated balance sheet.  In addition, the Company receives 
cash for fulfillment orders, which is paid out to the fulfillment customer on a monthly basis.  Such cash 
and  the  related  payable  are  recorded  on  a  net  basis  as  the  amounts  are  held  for  the  benefit  of  this 
fulfillment customer. 

Use  of  Estimates  -  The  preparation  of  financial  statements  in  conformity  with  generally  accepted 
accounting principles requires management to make estimates and assumptions that affect the reported 
amounts  of  assets  and  liabilities  and  disclosure  of  contingent  assets  and  liabilities  at  the  date  of  the 
financial  statements  and  the  reported  amounts  of  revenues  and  expenses  during  the  reporting  years.  
Actual results could differ from those estimates. 

Comprehensive Income - Comprehensive income, as defined, includes all changes in equity (net assets) 
during a period from non-owner sources.  For each of the years ended December 31, 2003, 2002 and 
2001, there was no difference between net loss and comprehensive loss. 

Fair  Value  of  Financial  Instruments  -  The  Company’s  financial  instruments  consist  of  cash,  cash 
equivalents  and  trade  receivables  and  payables.    The  carrying  amounts  of  these  instruments 
approximate fair value because of their short-term maturities. 

New Accounting Pronouncements - In July 2002, the FASB issued SFAS No. 146, Accounting for Costs 
Associated with Exit or Disposal Activities, which addresses financial accounting and reporting for costs 
associated  with  exit  or  disposal  activities  and  supersedes  EITF  94-3,  Liability  Recognition  for  Certain 
Employee Termination Benefits and Other Costs to Exit an Activity (including Certain Costs Incurred in 
a Restructuring).   SFAS No. 146 requires that a liability for a cost associated with an exit or disposal 
activity  be  recognized  when  the  liability  is  incurred.  Under  EITF  94-3,  a  liability  for  an  exit  cost  as 
defined in EITF 94-3 was recognized at the date of an entity's commitment to an exit plan. SFAS No. 146 
also establishes that the liability should initially be measured and recorded at fair value. The Company 
has  adopted  the  provisions  of  SFAS  No.  146  for  exit  or  disposal  activities  that  are  initiated  after 
December 31, 2002. 

In  November  2002,  the  FASB  issued  FIN  No.  45,  Guarantor’s  Accounting  and  Disclosure 
Requirements  for  Guarantees,  Including  Indirect  Guarantees  of  Indebtedness  of  Others,  an 
interpretation of FASB Statements No. 5, 57 and 107, and rescission of FASB Interpretation No. 34, 

F-11 

 
 
 
 
 
 
 
 
 
 
SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
FOR EACH OF THE THREE YEARS 
IN THE PERIOD ENDED DECEMBER 31, 2003 (Continued) 

Disclosure of Indirect Guarantees of Indebtedness of Others.  FIN No. 45 elaborates on the disclosures 
to be made by the guarantor in its interim and annual financial statements about its obligations under 
certain guarantees that it has issued. It also requires that a guarantor recognize, at the inception of a 
guarantee, a liability for the fair value of the obligation undertaken in issuing the guarantee. The initial 
recognition and measurement provisions of this interpretation are applicable on a prospective basis to 
guarantees  issued  or  modified  after  December  31,  2002;  while,  the  provisions  of  the  disclosure 
requirements are effective for financial statements of interim or annual periods ending after December 
15,  2002.  The  adoption  of  FIN  No.  45  has  not  had  a  material  impact  on  the  Company's  results  of 
operations or financial position. 

In  December  2002,  the  FASB  issued  SFAS  No.  148,  Accounting  for  Stock-Based  Compensation  — 
Transition and Disclosure — an amendment of FASB Statement No. 123. SFAS No. 148 amends SFAS 
No. 123, Accounting for Stock-Based Compensation, to provide alternative methods of transition for a 
voluntary  change  to  the  fair  value  based  method  of  accounting  for  stock-based  employee 
compensation.  In  addition,  SFAS  No.  148  amends  the  disclosure  requirements  of  SFAS  No.  123  to 
require  prominent  disclosures  in  both  annual  and  interim  financial  statements  about  the  method  of 
accounting  for  stock-based  employee  compensation  and  the  effect  of  the  method  used  on  reported 
results. The Company has followed the prescribed disclosure format and has provided the additional 
disclosures required by SFAS No. 148. 

In January 2003, the FASB issued FIN No. 46, Consolidation of Variable Interest Entities. In general, 
a  variable  interest  entity  is  a  corporation,  partnership,  trust,  or  any  other  legal  structure  used  for 
business  purposes  that  either  (a)  does  not  have  equity  investors  with  voting  rights  or  (b)  has  equity 
investors that do not provide sufficient financial resources for the entity to support its activities.  FIN 
No. 46 requires certain variable interest entities to be consolidated by the primary beneficiary of the 
entity if the investors in the entity do not have the characteristics of a controlling financial interest or 
do  not  have  sufficient  equity  at  risk  for  the  entity  to  finance  its  activities  without  additional 
subordinated  financial  support  from  other  parties.    The  consolidation  requirements  of  FIN  No.  46 
apply immediately to variable interest entities created after January 31, 2003.  The Company adopted 
the provisions of FIN 46 effective February 1, 2003 and such adoption did not have a material impact 
on its consolidated financial statements since the Company currently has no variable interest entities.  
In December 2003, the FASB issued FIN 46R with respect to variable interest entities created before 
January 31, 2003, which among other things, revised the implementation date to the first fiscal year or 
interim period ending after March 15, 2004, with the exception of Special Purpose Entities (“SPE”). 
The consolidation requirements apply to all SPE’s in the first fiscal year or interim period ending after 
December 15, 2003. The Company adopted the provisions of FIN 46R effective December 31, 2003 
and  such  adoption  did  not  have  a  material  impact  on  its  consolidated  financial  statements  since  it 
currently has no SPE’s.  

Reclassifications  -  Certain  reclassifications  have  been  made  to  the  prior  years’  consolidated  financial 
statements to conform to the current year presentation. 

F-12 

 
 
 
 
 
 
 
SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
FOR EACH OF THE THREE YEARS 
IN THE PERIOD ENDED DECEMBER 31, 2003 (Continued) 

2. EQUIPMENT AND IMPROVEMENTS 

Equipment and improvements consist of the following (in thousands): 

Machinery and equipment
Leasehold improvements 
Office furniture and fixtures 

Less accumulated depreciation and amortization 

December 31,

2003

2002

$    

753
304
111

$    

913
304
111

1,168

1,328

(1,098)

(1,108)

$      

70

$    

220

3.   GOODWILL AND OTHER INTANGIBLE ASSETS 

The following table sets forth the acquired intangible assets by major asset class: 

Useful
Life
(Years)

December 31, 2003
Accumulated 
Amortization

Gross

Net Book
Value

December 31, 2002
Accumulated 
Amortization

Net Book
Value

Gross

(in thousands)
Amortizing:
Purchased and 
   Licensed Technology

3

$     

2,260

$       

(2,220)

$           

40

$   

2,260

$       

(2,036)

$         

224

Aggregate  amortization  expense  on  intangible  assets  was  approximately  $184,000  and  $284,000  for 
the  years  ended  December  31,  2003  and  2002,  respectively.    Amortization  expense  in  2004  will  be 
$40,000  at  which  time  all  amortizing  intangible  assets that exist at December 31, 2003 will be fully 
amortized. 

F-13 

 
 
 
 
 
 
      
     
      
     
 
        
 
        
   
   
 
        
 
        
  
  
 
        
 
        
 
 
 
 
 
 
 
 
 
SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
FOR EACH OF THE THREE YEARS 
IN THE PERIOD ENDED DECEMBER 31, 2003 (Continued) 

The carrying amount of the Company’s goodwill was $1,715,000 as of December 31, 2003 and 2002.  
The Company’s reporting units are equivalent to its operating segments.  At December 31, 2003 and 
2002,  the  amount  of  goodwill  allocated  to  the  products  segment  is  $1,380,000  and  the  amount  of 
goodwill allocated to the services segment is $335,000.  

4. ACCRUED LIABILITIES 

Accrued liabilities consist of the following (in thousands):   

Salaries and benefits
Accrued lease payments (restructuring costs)
Royalties
Other

December 31,  

2003

2002

$     

432

18
9

$     

416
139
43
111

$     

459

$     

709

5. INCOME TAXES 

A summary of the income tax expense (benefit) is as follows (in thousands): 

F-14 

 
 
 
 
 
 
 
 
 
 
 
          
       
         
         
           
       
 
          
 
          
 
 
 
 
 
SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
FOR EACH OF THE THREE YEARS 
IN THE PERIOD ENDED DECEMBER 31, 2003 (Continued) 

Year ended December 31,  
2002

2003

2001

Current:
  Federal
  State
  Foreign

Deferred:
  Federal
  State
  Change in valuation allowance

$          
3

$  

(1,071)
3
6

$         

57
3
30

3

(1,062)

90

(324)
(22)
346

0

507
(93)
(414)

0

(2,295)
(290)
2,585

0

$           
3

$  

(1,062)

$         

90

A reconciliation of the provision (benefit) for income taxes to the amount of income tax expense 
(benefit) that would result from applying the federal statutory rate (35%) to the loss before income 
taxes is as follows: 

Federal statutory rate
State tax, net of federal benefit
Nondeductible expense related to acquired intangibles
Other
Federal benefit for NOL carryback law change
Change in valuation allowance

December 31,  
2002

2003

2001

(35)% (35)% (35)%

(2)
2

35

1
1
(61)
33

1
2
2

32

0 %

(    

61)%

2 %

F-15 

 
 
 
 
 
 
            
 
            
 
            
 
 
 
 
             
             
             
 
            
             
           
             
    
           
 
            
 
            
 
            
       
         
    
         
         
       
         
       
      
             
             
             
 
 
  
 
 
 
 
 
       
 
       
 
      
       
       
        
       
    
      
      
     
      
      
 
       
 
       
 
      
 
       
 
       
 
      
 
 
 
 
 
 
SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
FOR EACH OF THE THREE YEARS 
IN THE PERIOD ENDED DECEMBER 31, 2003 (Continued) 

The major components of the Company’s deferred tax assets and liabilities are as follows (in 
thousands): 

Various reserves
Nondeductible accruals
State taxes
Prepaid expenses
Credit carryforwards
Net operating loss carryforwards
Amortization
Fixed assets

Subtotal
Valuation allowance

December 31, 
2003

2002

$     

60
68
(539)
(71)
1,280
7,468
295
56

8,617
(8,617)

$    

298
203
1
(575)
1,274
6,004
273
64

7,542
(7,542)

$       
0

$       
0

The Company has federal and state net operating loss carryforwards of approximately  $18,148,000 
and  $14,834,000,  respectively,  at  December  31,  2003.    These  federal  and  state  net  operating  loss 
carryforwards will begin to expire in 2021 and 2004, respectively.  During the year ended December 
31, 2002, the Company carried back its December 31, 2001 federal net operating loss of $4,181,000 to 
the  year  ended  December  31,  1996  resulting  in  a  refund  of  $1,071,000.    The  carryback  became 
allowable  under  the  provisions  of  the  Job  Creation  and  Workers  Assistance  Act  of  2002,  which 
extended  the  carryback  period  to  five  years  for  tax  years  ending  in  2001  and  2002.    Net  operating 
losses, for federal purposes, were allowed to be carried back for two years prior to this enactment.  In 
addition, the Company has federal and state tax credit carryforwards of approximately $1,077,000 and 
$203,000, respectively, at December 31, 2003. 

As  of  December  31,  2003,  a  valuation  allowance  of  approximately  $8,617,000  has  been  provided 
based  upon  the  Company’s  assessment  that  it  is  more  likely than not that sufficient taxable income 
will not be generated to realize the tax benefits of these temporary differences. 

The increase in the valuation allowance in 2003 includes $729,000 related to the potential benefit of 
stock  option  transactions.    As  of  December  31,  2003,  approximately  $1,641,000  of  the  valuation 
allowance  was  attributable  to  such  potential  tax  benefit  of  stock  option  transactions  that  will  be 
credited directly to additional paid in capital, if realized. 

F-16 

 
 
 
 
 
 
       
     
    
         
      
    
   
   
   
   
     
     
       
       
   
   
  
  
 
 
 
 
 
SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
FOR EACH OF THE THREE YEARS 
IN THE PERIOD ENDED DECEMBER 31, 2003 (Continued) 

6. COMMITMENTS AND CONTINGENCIES 

Leases - The Company has a non-cancelable operating lease for its building facility in Lee’s Summit, 
Missouri, which expires on August 31, 2004.  The lease on the corporate headquarters in Aliso Viejo, 
California expired on March 31, 2003.  The company is currently evaluating alternative solutions for this 
facility  and  has  entered  into  a  month-to-month  arrangement  for  the  current  facility.  Future  minimum 
rental commitments amount to $30,000, all of which is payable in 2004. 

Total rent expense was $590,000, $593,000 and $792,000 for the years ended December 31, 2003, 2002 
and 2001, respectively. 

Litigation – From time to time the Company is subject to litigation in the normal course of business, 
none  of  which  management  believes  will  have  a  material  adverse  effect  on  the  Company’s 
consolidated financial condition or results of operations. 

Other  Contingent  Contractual  Obligations - During its normal course of business, the Company has 
made  certain  indemnities,  commitments  and  guarantees  under  which  it  may  be  required  to  make 
payments  in  relation  to  certain  transactions.  These  include:  intellectual  property  indemnities  to  the 
Company’s  customers  and  licensees  in  connection  with  the  use,  sale  and/or  license  of  Company 
products;  indemnities  to  various  lessors  in  connection  with  facility  leases  for  certain  claims  arising 
from such facility or lease; indemnities to vendors and service providers pertaining to claims based on 
the  negligence  or  willful  misconduct  of  the  Company;  indemnities  involving  the  accuracy  of 
representations  and  warranties  in  certain  contracts;  and  indemnities  to  directors  and  officers  of  the 
Company to the maximum extent permitted under the laws of the State of Delaware. In addition, the 
Company has made contractual commitments to employees providing for severance payments upon the 
occurrence  of  certain  prescribed  events.    The  Company  may  also  issue  a  guarantee  in  the  form  of  a 
standby  letter  of  credit  as  security  for  contingent  liabilities  under  certain  customer  contracts.  The 
duration  of  these  indemnities,  commitments  and  guarantees  varies,  and  in  certain  cases,  may  be 
indefinite.  The  majority  of  these  indemnities,  commitments  and  guarantees  may  not  provide  for  any 
limitation of the maximum potential for future payments the Company could be obligated to make. The 
Company  has  not  recorded  any  liability  for  these  indemnities,  commitments  and  guarantees  in  the 
accompanying consolidated balance sheets. 

7. SEGMENT INFORMATION 

The  Company  currently  operates  in  two  business  segments:  products  and  services.    In  addition, 
revenues are broken down into three markets, Wireless and Broadband products, Macintosh products 
and  Internet  &  Software  Solutions.    Our  Internet  Solutions  market  includes  Internet  based  software 
products as well as consulting, fulfillment and hosting revenue.   

F-17 

 
 
 
 
 
 
 
 
 
 
 
 
 
SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
FOR EACH OF THE THREE YEARS 
IN THE PERIOD ENDED DECEMBER 31, 2003 (Continued) 

The Company does not separately allocate operating expenses to these segments, nor does it allocate 
specific assets to these segments. Therefore, segment information reported includes only revenues and 
cost of revenues.  

The following table shows the net revenues and cost of revenues generated by each segment: 

2003

Year Ended December 31,
2002

2001

Products

Services

Products

Services

Products

Services

Wireless & Broadband

$          

4,005

$            
-

$        

3,768

$           
-

$        

3,964

$           
-

MacIntosh

Internet & Software Solutions

Total Revenues
Cost of revenues
Gross Profit

1,365

921

6,291
1,350
4,941

$          

925

925
321
604

$           

1,508

753

6,029
1,420
4,609

$        

1,102

1,102
782
320

$           

1,364

1,617

6,945
1,880
5,065

$        

2,544

2,544
2,048
496

$           

Sales to individual customers and their affiliates, which amounted to more than 10% of the Company’s 
net revenues included three OEM customers at 27.0%, 10.7% and 10.2% of revenues in 2003 and two 
OEM  customers  at  19.0%  and  10.7%  of  revenues  in  2002.    No  customers  exceeded  10%  in  2001.  
Accounts receivable from these customers were $477,000, $55,000 and $0 at December 31, 2003 and 
$516,000  and  $0  at  December  31,  2002.      A  decision  by  a  significant  customer  to  substantially 
decrease or delay purchases from the Company or the Company’s inability to collect receivables from 
these  customers  could  have  a  material  adverse  effect  on  the  Company’s  consolidated  financial 
condition and results of operations. 

The Company also has export sales representing 14.8%, 15.1% and 10.1% of its net revenues for the 
years ended December 31, 2003, 2002 and 2001, respectively.  All export sales have been denominated 
in U.S. dollars. 

8. PROFIT SHARING 

The  Company  offers  its  employees  a  401(k)  plan,  in  which  the  Company  matches  the  employee 
contribution at a rate of 20%, subject to a vesting schedule.  Total employer contributions amounted to 
$45,000, $45,000, and $78,000 for the years ended December 31, 2003, 2002 and 2001, respectively.  

9. STOCK-BASED COMPENSATION    

F-18 

 
 
 
 
 
 
            
          
          
               
             
             
          
          
          
            
             
          
          
          
          
            
             
          
             
          
          
 
 
 
 
 
 
 
 
SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
FOR EACH OF THE THREE YEARS 
IN THE PERIOD ENDED DECEMBER 31, 2003 (Continued) 

In  1995,  the  Company  adopted  the  1995  Stock  Option/Stock  Issuance Plan (the Plan).  The Plan, as 
amended,  provides  for  issuance  of,  or  options  to  be  granted  for  the  purchase  of,  an  aggregate  of 
4,773,000 shares of common stock.  Under the terms of the Plan, incentive and nonqualified options 
may be granted at an exercise price not less than 100% and 85%, respectively, of the fair market value 
on  the  grant  date,  with  terms  of  up  to  10  years,  and  with  vesting  to  be  determined  by  the  Board  of 
Directors. 

Stock option activity under the Plan is as follows: 

OUTSTANDING, January 1, 2001     (426,000 shares,
       exercisable at weighted average exercise price of $3.60)
  Granted (weighted average fair value of $0.89)
  Canceled

OUTSTANDING, December 31, 2001    (777,000 shares,
       exercisable at weighted average exercise price of $3.01)
  Granted (weighted average fair value of $0.33)
  Exercised
  Canceled

OUTSTANDING, December 31, 2002    (1,535,000 shares, 
       exercisable at weighted average exercise price of $2.15)
  Granted (weighted average fair value of $2.22)
  Exercised
  Canceled

OUTSTANDING, December 31, 2003

Weighted  
average  
exercise  
price  

Number  
of shares  

1,542,000
476,000
(281,000)

$  

2.55
1.10
2.34

1,737,000
1,176,000
(3,000)
(145,000)

2,765,000
38,000
(808,000)
(84,000)

1,911,000

2.55
0.38
1.01
1.35

1.46
2.46
1.13
1.43

1.62

Additional information regarding options outstanding as of December 31, 2003 is as follows: 

F-19 

 
 
 
 
 
 
 
    
       
    
      
    
    
    
    
    
          
    
      
    
    
    
         
    
      
    
        
    
    
    
 
 
 
 
 
SMITH MICRO SOFTWARE, INC. AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
FOR EACH OF THE THREE YEARS 
IN THE PERIOD ENDED DECEMBER 31, 2003 (Continued) 

Range of  
exercise  
prices  

Number  
outstanding  

$0.10 - $  0.90
$0.91 - $  3.50
$3.51 - $  7.10
$7.25 - $14.00

983,000
550,000
318,000
60,000

1,911,000

Options outstanding

Options exercisable  

Weighted average   Weighted  
average  
exercise  
price  

remaining  
contractual  
life (years)  

Weighted  
average  
exercise  
price  

Number  
exercisable  

8.6
6.2
5.9
1.9

7.3

$    
$    
$    
$    

0.35
1.71
4.07
8.78

248,000
535,000
297,000
60,000

$    
$    
$    
$    

0.46
1.72
4.08
8.77

$    

1.62

1,140,000

$    

2.43

At December 31, 2003, 1,486,000 shares were available for future grants under the Stock Option Plan. 

F-20 

 
 
 
 
 
    
   
    
    
   
    
    
   
    
      
   
      
  
   
 
 
 
 
 
 
 
 
INDEPENDENT AUDITORS’ REPORT ON SCHEDULE 

To the Stockholders of 
  Smith Micro Software, Inc.: 

We have audited the consolidated financial statements of Smith Micro Software, Inc. and 
subsidiaries (the Company) as of December 31, 2003 and 2002 and for each of the three 
years  in  the  period  ended  December 31,  2003,  and  have  issued  our  report  thereon  dated 
March  22,  2004,  which  report  expresses  an  unqualified  opinion  and  includes  an 
explanatory  paragraph  referring  to  a  change  in  method  of  accounting  for  goodwill  and 
other  intangible  assets  in  2002.    Such  consolidated  financial  statements  are  included 
elsewhere in this Annual Report on Form 10-K.  Our audits also included the consolidated 
financial statement schedule listed in Item 15a(2).  This financial statement schedule is the 
responsibility of the Company’s management.  Our responsibility is to express an opinion 
based on our audits.  In our opinion, such consolidated financial statement schedule, when 
considered  in  relation  to  the  basic  consolidated  financial  statements  taken  as  a  whole 
presents fairly, in all material respects, the information set forth therein. 

DELOITTE & TOUCHE LLP 
Costa Mesa, California 
March 22, 2004 

S-1 

 
 
 
 
 
 
 
 
 
 
 
 
 
SMITH MICRO SOFTWARE INC. AND SUBSIDIARIES 

SCHEDULE II - VALUATION AND QUALIFYING ACCOUNTS 
FOR EACH OF THE THREE YEARS 
IN THE PERIOD ENDED DECEMBER 31, 2003 
(In thousands) 

Balance at  
beginning of  
period  

Additions  
charged to  
costs and  
expenses  

Deductions  

Balance at  
end of  
period  

Allowance for doubtful accounts and
   other adjustments (1):
  2003
  2002
  2001

$          

565
533
1,896

$       

132
486
1,412

$      

(664)
(454)
(2,775)

$         

33
565
533

(1)  Other adjustments relate principally to sales returns. 

S-2 

 
  
            
         
        
         
         
      
      
         
 
 
 
 
INDEPENDENT AUDITORS’ CONSENT 

EXHIBIT 23.1  

INDEPENDENT AUDITORS’ CONSENT 

We consent to the incorporation by reference in Registration Statement Nos. 333-02418, 333-40106 
and  333-62134  of  Smith  Micro  Software,  Inc.  on  Form  S-8  of  our  reports  dated  March  22,  2004, 
(which  reports  express  an  unqualified  opinion  and  include  or  refer  to  an  explanatory  paragraph 
referring  to  a  change  in  method  of  accounting  for  goodwill  and  other  intangible  assets  in  2002), 
appearing in this Annual Report on Form 10-K of Smith Micro Software, Inc. for the fiscal year ended 
December 31, 2003. 

DELOITTE & TOUCHE LLP 
Costa Mesa, California 
March 22, 2004 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
OFFICERS & DIRECTORS 

ANNUAL REPORT 

William W. Smith, Jr. 
Chairman of the Board 
President and CEO 
Director 

Robert Scheussler 
Sr. Vice President 
COO and CFO 
Director 

Thomas G. Campbell 
Director 

William C. Keiper    
Director 

Greg Szabo 
Director 

CORPORATE HEADQUARTERS 

51 Columbia 
Aliso Viejo, CA 92656 
(949) 362-5800 

STOCK EXCHANGE LISTING 
Smith Micro’s common stock trades on The 
Nasdaq Stock Market under the symbol SMSI 

TRANSFER AGENT AND REGISTRAR 

Mellon Investment Service LLC 
85 Challenger Road 
Overpeck Centre 
Ridgefield Park, NJ 07660 
(800) 522-6645 
www.chasemellon.com 

LEGAL COUNSEL 

Dorsey & Whitney LLP 
Irvine, California 

AUDITORS 
Deloitte & Touche, LLP 
Costa Mesa, California 

Additional copies of this Annual Report are available 
without charge by contacting the company at: 

51 Columbia 
Aliso Viejo, CA 92656 
(949) 362-5800 

TRADEMARKS 

The following Smith Micro Software, Inc. trademarks or 
registered trademarks appear in this annual report: 
CheckIt, CheckIt Fastmove, CheckIt Netoptimizer, 
CheckIt Firewall, CheckIt Speed & Security, CheckIt 
Diagnostics, FAXstf, FAXstf PRO, FAXstf X, HotFax, 
HotFax MessageCenter, HotFax MessageCenter Pro, 
HotFax Share, QuickLink, QuickLink Mobile, 
QuickLink Phonebook, QuickLink Mobile Wi-Fi, 
VideoLink, VideoLink Mail, VideoLink Pro, and 
WebDNA. 

Apple, Mac and Macintosh are registered trademarks of 
Apple Computer, Inc. Microsoft and Windows are 
registered trademarks of Microsoft Corp. All other 
trademarks and product names are the property of their 
respective companies. All rights reserved. 

ADDITONAL INFORMATION 

Smith Micro maintains an active investor relations 
program. If you have any questions, or would like 
additional information concerning the operations or 
financial statements, please contact either: 

Bruce T. Quigley 
Vice President of Business Development and Investor 
Relations 
Smith Micro Software, Inc. 
51 Columbia 
Aliso Viejo, CA 92656 
(949) 362-5800 
bquigley@smithmicro.com 

or 

Steve Simon 
S&S Public Relations 
100 Village Green 
Suite 220 
Lincolnshire, Ill 60069 
steve@sspr.com