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Smith Micro Software

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Employees 201-500
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FY2019 Annual Report · Smith Micro Software
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ANNUAL REPORT
2019 

FROM THE CEO

Fellow Shareholders,

These are exciting times at Smith Micro and I am pleased to report that 
2019 was an exceptional year for the company. We delivered excellent 
results across the board, building on the momentum gained in 2018 
and exceeding our expectations. Our revenue expansion was driven by 
the compelling growth of SafePath®, which is our family digital lifestyle 
platform  and  the  company’s  largest  revenue  contributor.    Revenues 
were  further  bolstered  by  the  consistent  performance  of  our  voice 
messaging  platform,  CommSuite®.    We  also  added  a  new  revenue 
stream with the full-scale deployment of ViewSpot®, our smart retail 
product suite, which performed solidly and in line with expectations. 
Without a doubt, 2019 delivered results to remember for Smith Micro.

Looking  at  the  results,  total  revenues  for  the  year  came  in  at  $43.3 
million, which represents an increase of 65% when compared to fiscal 
2018.  Net  income  grew  to  $10.7  million  or  $0.29  per  share. We  also 
delivered  strong  operating  cash  flow  of  $10.0  million,  of  which  $5.2 
million came in the fourth quarter of fiscal 2019.

SafePath

William W. Smith, Jr.
Chairman of the Board, 
President and Chief 
Executive Officer

As  I  mentioned  earlier,  SafePath  was  Smith  Micro’s  lead  growth  engine  in  2019. This  product  line  brought  in 
annual revenues of $17.8 million, which represents 435% growth when compared to 2018 revenue performance. 
We have now delivered eight consecutive quarters of revenue growth with SafePath – a strong testament to our 
team, our customers, and this platform solution.

The 2019 SafePath success story goes well beyond revenues as we expanded the capabilities of the platform to 
add new features and product functionality during the year.  Our Connected Lifestyle Platform vision for SafePath 
continues to come together as we cultivate an unprecedented leadership role in the mobile operator space.

• 

• 

• 

SafePath Family empowers mobile and cable service providers with white-label solutions that meet the 
ever-changing  digital  lifestyle  needs  of  mobile  consumers  with  powerful  family  location  and  parental 
controls functionality. In 2019, we upgraded the user experience of our SafePath platform to simplify new 
user onboarding and streamline overall in-app navigation.

SafePath IoT enables mobile and cable service providers to deliver a seamless connected life experience for 
consumer IOT devices to their subscribers with one central application. In 2019, we launched the first tracker 
solution on our platform, an industry first with having both SafePath Family and SafePath IoT under a single 
application. In 2020, we expect to see several new consumer IOT devices come to market, such as watches 
designed for kids, elderly care monitoring devices, drive monitoring, and pet trackers to name a few, all of 
which can be powered by our platform.

SafePath Home is a cloud-managed router solution that allows mobile and cable service providers to deliver 
the same robust digital parental controls as the mobile experience on all in-home connected devices, such as 
gaming consoles, computers, and tablets. Our recent acquisition of Circle Media Labs’ operator business has 
substantially expanded the parental controls feature set of SafePath Home and has significantly accelerated our 
product roadmap, allowing us to bring to market a leading in-home solution for digital lifestyle management.

Our  strategic  acquisition  of  Circle’s  operator  business  also  diversified  our  customer  base  by  adding  two  key 
operator accounts – T-Mobile USA and Sky UK – to Smith Micro’s client portfolio and bolstered the strength of 
Smith Micro’s digital lifestyle solution ahead of the merger of Sprint and T-Mobile US.

CommSuite

CommSuite  is  our  comprehensive  white-label  platform  that  enables  wireless  carriers  to  deliver  reliable  and 
contemporary  voice  messaging  services  to  mobile  subscribers.  The  CommSuite  platform  delivered  solid, 
consistent results for Smith Micro throughout 2019 and is expected to remain a very profitable solution going 
forward. 

We continue to invest R&D efforts in the platform to deliver a more compelling solution in the fast-changing 
voice market. A great example of our innovation in this area is CommSuite Anywhere – a clientless solution that 
works on any smartphone. CommSuite Anywhere enables users to receive and respond to voicemail from any 
device at any time and deliver their voicemail via text message to their channel of choice such as Slack, Facebook 
Messenger, or Teams.

ViewSpot

Our newest product platform, ViewSpot, performed in line with expectations in 2019. We invested heavily in the 
further development and enhancement of the smart retail platform and expanded our overall market opportunity 
during the year and will continue to do so in 2020. Our ViewSpot platform represents healthy growth potential for 
Smith Micro as wireless carriers and other consumer-focused businesses with brick-and-mortar locations seek to 
enhance the digital components of the in-store customer experience. In 2020, we will continue to improve and 
expand this offering to meet the needs of this attractive and emerging market.

As  we  look  ahead  to  2020  and  beyond  and  recognizing  that  we  are  certainly  in  uncertain  times  due  to  the 
worldwide  pandemic,  we  remain  very  excited  and  bullish  regarding  our  business  case. We  have  three  strong 
product  lines  that  address  important  priorities  for  our  core  customer  base  and  the  technical  expertise  and 
business relationships to continue to execute our strategic vision. I believe we are at the very early stages of our 
growth curve and remain confident that we will continue to lead our respective markets while driving sustained 
growth and profitability.

Most sincerely yours, 

William W. Smith, Jr. 
Chairman of the Board, 
President and Chief 
Executive Officer

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-K

(cid:3) ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the fiscal year ended December 31, 2019

(cid:4) TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 

1934

For the transition period from __________ to __________
Commission File Number 01-35525

SMITH MICRO SOFTWARE, INC.
(Exact name of registrant as specified in its charter)

Delaware
(State or other jurisdiction of 
incorporation or organization)

5800 Corporate Drive, Pittsburgh, PA
(Address of principal executive offices)

33-0029027
(I.R.S. Employer 
Identification Number)

15237
(Zip Code)

Registrant's telephone number, including area code: (412) 837-5300
Securities registered pursuant to Section 12(b) of the Act:

Title of each class
Common Stock, par value $0.001 per share

Trading
Symbol(s)
SMSI

Name of each exchange on which registered
NASDAQ

Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.    YES  (cid:4)    NO  (cid:3)
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Securities Exchange Act of 

1934    YES  (cid:4)    NO  (cid:3)

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange 
Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject 
to such filing requirements for the past 90 days.    YES  (cid:3)    NO  (cid:4)

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to 
Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required 
to submit such files).    YES  (cid:3)    NO  (cid:4)

Indicate by check mark if whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting 
company,  or  an  emerging  growth  company.  See  definition  of  “accelerated  filer”,  “large  accelerated  filer”,  “smaller  reporting  company”,  and 
“emerging growth company” in Rule 12b-2 of the Exchange Act. 
(cid:4)
Large accelerated filer
☐  
Non-accelerated filer
Emerging growth company (cid:4)

Accelerated filer
Smaller reporting company

(cid:3)
(cid:3)

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying 

with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  (cid:4)    

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).    YES  (cid:4)    NO  (cid:3)
As of June 30, 2019, the last business day of the registrant’s most recently completed second quarter, the aggregate market value of the 
common stock of the registrant held by non-affiliates was $80,684,962 based upon the closing sale price of such stock as reported on the Nasdaq 
Capital Market on that date. For purposes of such calculation, only executive officers, board members, and beneficial owners of more than 10% of 
the registrant’s outstanding common stock are deemed to be affiliates.

As of March 9, 2020, there were 39,484,420 shares of common stock outstanding.

DOCUMENTS INCORPORATED BY REFERENCE

Portions of the registrant’s Proxy Statement for the 2020 Annual Meeting of Stockholders to be filed under the Securities Exchange Act of 

1934 are incorporated by reference in Part III of this report.

SMITH MICRO SOFTWARE, INC.
2019 ANNUAL REPORT ON FORM 10-K

TABLE OF CONTENTS

PART I

Item 1.

BUSINESS............................................................................................................................................

Item 1A. RISK FACTORS...................................................................................................................................

Item 1B. UNRESOLVED STAFF COMMENTS ...............................................................................................

Item 2.

PROPERTIES .......................................................................................................................................

Item 3.

LEGAL PROCEEDINGS .....................................................................................................................

Item 4. MINE SAFETY DISCLOSURES ........................................................................................................

PART II

Item 5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER 

MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES..............................................

Item 6.

SELECTED CONSOLIDATED FINANCIAL DATA ........................................................................

Item 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND 

RESULTS OF OPERATIONS .............................................................................................................

Item 8.

FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA .....................................................

Item 9.

CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND 
FINANCIAL DISCLOSURE ...............................................................................................................

Item 9A. CONTROLS AND PROCEDURES.....................................................................................................

Item 9B. OTHER INFORMATION ....................................................................................................................

PART III

Item 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE .............................

Item 11. EXECUTIVE COMPENSATION........................................................................................................

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Item 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT 

AND RELATED STOCKHOLDER MATTERS.................................................................................

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Item 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR 

INDEPENDENCE ................................................................................................................................

Item 14. PRINCIPAL ACCOUNTING FEES AND SERVICES.......................................................................

PART IV

Item 15. EXHIBITS ............................................................................................................................................

Item 16. FORM 10-K SUMMARY ....................................................................................................................

SIGNATURES......................................................................................................................................

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2

 
 
SPECIAL NOTE REGARDING FORWARD-LOOKING STATEMENTS

In this document, the terms “Smith Micro,” “Company,” “we,” “us,” and “our” refer to Smith Micro Software, Inc. 
and, where appropriate, its subsidiaries.

This Annual Report on Form 10-K (this “Report”) contains forward-looking statements regarding Smith Micro which 
include, but are not limited to, statements concerning customer concentration, projected revenues, market acceptance 
of products, the success and timing of new product introductions, the competitive factors affecting our business, our 
ability to raise additional capital, gross profit and income, our expenses, the protection of our intellectual property, 
and our ability to remain a going concern. These forward-looking statements are based on our current expectations, 
estimates and projections about our industry, management's beliefs, and certain assumptions made by us. Words such 
as  “anticipates,”  “expects,”  “intends,”  “plans,”  “predicts,”  “potential,”  “believes,”  “seeks,”  “estimates,” 
“should,”  “may,”  “will,”  and  variations  of  these  words  or  similar  expressions  are  intended  to  identify  forward-
looking statements.  Forward-looking statements also include the assumptions underlying or relating to any of the 
foregoing  statements.  These  statements  are  not  guarantees  of  future  performance  and  are  subject  to  risks, 
uncertainties, and assumptions that are difficult to predict. Therefore, our actual results could differ materially from 
those expressed or implied in any forward-looking statements as a result of various factors. Such factors include, but 
are not limited to, the following:

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our customer concentration given that the majority of our sales currently depend on a few large client 
relationships, including Sprint;

our  ability  to  establish  and  maintain  strategic  relationships  with  our  customers  and  mobile  device 
manufacturers;

intense competition in our industry and the core vertical markets in which we operate, and our ability to 
successfully compete;

rapid technological evolution and resulting changes in demand for our products from our key customers 
and their end users;

our ability to hire and retain key personnel;

our  ability  to  assimilate  acquisitions  without  diverting  management  attention  and  impacting  current 
operations;

the possibility of security and privacy breaches in our systems damaging client relations and inhibiting our 
ability to grow;

interruptions or delays in the services we provide from our data center hosting facilities that could harm 
our business; 

our ability to raise additional capital and the risk of such capital not being available to us at commercially 
reasonable terms or at all;

our ability to become and remain profitable;

the impact of evolving information security and data privacy laws on our business and industry; 

the impact of U.S. regulations on our business and industry;

our ability to protect our intellectual property and our ability to operate our business without infringing 
on the rights of others;

our ability to remain a going concern;

the risks inherent with international operations;

the risk of being delisted from NASDAQ if we fail to meet any of its applicable listing requirements;

the existence of undetected software defects in our products;

the availability of third-party intellectual property and licenses needed for our operations on commercially 
reasonable terms, or at all;

3

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changes in our operating income or loss due to shifts in our sales mix and variability in our operating 
expenses;

the difficulty of predicting our quarterly revenues and operating results and the chance of such revenues 
and results falling below analyst or investor expectations, which could cause the price of our common 
stock to fall;

potential tax liabilities and other factors that may impact our effective tax rates; and

those additional factors which are listed under Item 1A of Part I of this Report under the caption “RISK 
FACTORS.”

The  forward-looking  statements  contained  in  this  Report  are  made  on  the  basis  of  the  views  and  assumptions  of 
management regarding future events and business performance as of the date this Report is filed with the Securities 
and  Exchange  Commission  (the  “SEC”).  In  addition,  we  operate  in  a  highly  competitive  and  rapidly  changing 
environment;  therefore,  new  risk  factors  can  arise,  and  it  is  not  possible  for  management  to  predict  all  such  risk 
factors, nor to assess the impact of all such risk factors on our business or the extent to which any individual risk 
factor, or combination of risk factors, may cause results to differ materially from those contained in any forward-
looking statement. We do not undertake any obligation to update these statements to reflect events or circumstances 
occurring after the date this Report is filed.

4

Item 1. BUSINESS

General

PART I

Providing software solutions that simplify and enhance the mobile experience to some of the leading wireless and 
cable service providers around the globe is a mission that Smith Micro pursues with passion.  From enabling the family 
digital lifestyle to providing powerful voice messaging capabilities, we strive to enrich today’s connected lifestyles 
while  creating  new  opportunities  to  engage  consumers  via  smartphones  and  consumer  Internet  of  Things  (“IoT”) 
devices.  The  Smith  Micro  portfolio  includes  a  wide  range  of  products  for  creating,  sharing  and  monetizing  rich 
content, such as visual voice messaging, retail content display optimization and performance analytics on any product 
set. In general, we offer our customers:

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Valuable digital services that connect today’s digital lifestyle, including leading edge family location and 
parental  controls,  as  well  as  enable  connected  family  and  consumer  IoT  devices  to  mobile  consumers 
worldwide;

Easy visual access to wirelessly delivered voicemail messages, while also providing easy conversion of 
voice messages to text and email messages that can be delivered through a variety of devices;

Immediate,  consistent  and  measurable  retail  content  that  educates  consumers,  creates  awareness  of 
products and services and drives in-store sales; and

Engaging  retail  content  displayed  on  wireless  devices  in  retail  locations  that  also  gather  valuable 
actionable analytics.

We continue to innovate and evolve our business to respond to industry trends and maximize opportunities in emerging 
markets,  such  as  digital  lifestyle  services  and  online  safety,  “Big  Data”  analytics,  automotive  telematics,  and  the 
consumer IoT marketplace. The key to our longevity, however, is not simply technological innovation, but our never-
ending focus on understanding our customers’ needs and delivering value.

During fiscal year 2019, we built on the momentum from 2018 and achieved better than expected revenue growth, 
profitability and cash flow generation, while improving overall operations and execution of our business to deliver 
solid financial results. We further strengthened our balance sheet during the year, as exercised warrants from previous 
private placements added capital, allowing us to accelerate hiring and other strategic initiatives. 

The Company was incorporated in California in November 1983, and reincorporated in Delaware in June 1995. Our 
principal executive offices are located at 5800 Corporate Drive, Pittsburgh, Pennsylvania 15237 and our telephone 
number  is  (412)  837-5300.  Our  website  address  is  www.smithmicro.com,  and  we  make  our  filings  with  the  U.S. 
Securities  and  Exchange  Commission  (the  “SEC”)  available  on  the  Investor  Relations  page  of  our  website. 
Information contained on our website does not constitute a part of this Report. Our common stock is traded on the 
NASDAQ under the symbol “SMSI.”

Business Segments

Our business is focused on one industry segment: Wireless. During fiscal 2019, we divested or phased down non-core 
product lines including Graphics, NetWise and Quicklink. Our revenues still include an immaterial amount generated 
from our Graphics products. We do not separately allocate operating expenses, nor do we allocate specific assets to 
these  segments.  Therefore,  segment  information  reported  includes  only  revenues.  See  Note  14  of  the  Notes  to 
Consolidated  Financial  Statements  for  financial  information  related  to  our  business  segment  and  geographical 
information.

5

Wireless Segment

The wireless industry continues to undergo rapid change on all fronts as connected devices, mobile applications, and 
digital content are consumed by users who want information, high-speed wireless connectivity, and entertainment 
anytime, anywhere. While most of us think about being “connected” in terms of computers, tablets and smartphones, 
the consumer IoT market is creating a world where almost anything can be connected to the wireless internet. Wearable 
devices  such  as  smartwatches,  smart  home  devices,  fitness  trackers,  pet  trackers  and  GPS  locators  are  now 
commonplace, enabling people, pets and things to be connected to the “Internet of Everything.” These devices have 
created an entire ecosystem of over-the-top (“OTT”) apps, while expanding how communication service providers 
can provide value to mobile consumers.

Although there are numerous business opportunities associated with pervasive connectivity, there are also numerous 
challenges, including:

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The average age by which most children use smartphones and other connected devices continues to decrease. 
As such, parents and guardians must be proactive in managing and combating digital lifestyle issues such as 
excess screen time, cyberbullying, and online safety;

Complexity, congestion, and spectrum scarcity plague wireless networks, making it difficult and expensive 
to satisfy the demand for mobile services by consumers and businesses;

(cid:129) As IoT use cases continue to proliferate and scale, management complexity, security and interoperability 

must be addressed efficiently and correctly;

(cid:129) Mobile network operators (“MNOs”) are being marginalized by messaging applications and face growing 
competitive pressure from cable multiple system operators (“MSOs”) and others deploying Wi-Fi networks 
to attract mobile users;

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Enterprises face increasing pressure to mobilize workforces, operations, and customer engagement, but lack 
the expertise and technologies needed to leverage mobile technology securely and cost-effectively; and

Consumers seek simpler network access and more personalized mobile experiences, while simultaneously 
demanding faster, cheaper, and more secure wireless services.

To address these challenges, Smith Micro offers multi-platform, modular solutions such as:

SafePath® – The SafePath platform delivers a connected life experience for families and the connected devices that 
are part of their daily digital lifestyle inside and outside the home. The SafePath platform includes: SafePath Family 
– which enables mobile service providers to meet the needs of their customers for family real time location, protection 
and  parental  controls  services;  SafePath  IoT  –  that  allows  service  providers  to  deliver  a  connected  digital  life 
experience to their customers by bringing all of their connected devices like child and elderly wearable locators, pet 
trackers, car trackers, and other Consumer IOT devices under a single pane of glass on the SafePath platform; and 
SafePath Home – which provides an expansion of our platform through a cloud-based router agent that integrates 
with all 5G modems and broadband routers to enable the same parental controls and remote monitoring controls for 
all connected devices in the home.

CommSuite®  –  The  CommSuite  premium  messaging  platform  helps  mobile  service  providers  deliver  a  next-
generation  voicemail  experience  to  mobile  subscribers,  while  monetizing  a  legacy  cost-center.  CommSuite  Visual 
Voicemail (“VVM”) quickly and easily allows users to manage voice messages just like email or SMS with reply, 
forwarding and social sharing options. CommSuite also enables multi-language Voice-to-Text (“VTT”) transcription 
messaging,  which  facilitates  convenient  message  consumption  for  users  by  reading  versus  listening.  In  2019,  the 
CommSuite product was installed on more than 18 million mobile handsets and is available to both postpaid premium 
subscribers as well as prepaid subscribers.

ViewSpot® – Our retail display management platform provides wireless carriers and retailers with a way to bring 
powerful on-screen, interactive demos to life. These engaging demos deliver consistent, secure and targeted content 
that showcases the features of the devices about which consumers most want to learn more and to see. The ViewSpot 
platform also offers powerful analytics capabilities so carriers can gain valuable insights into their consumer base and 
its buying behavior as well as their overall retail operations.    

6

Products

Our primary products consist of the following:

Business Segment

Products

Description

Wireless

SafePath Family

SafePath IoT

SafePath Home

A  platform  that  enables  mobile  service  providers  to  provide 
customers  with  family  real  time  location,  protection  and  parental 
controls services.

A  platform  that  enables  mobile  service  providers  to  deliver  a 
connected digital life experience to their customers by bringing all 
of their connected devices, like child and elderly wearable locators, 
pet  trackers,  car  trackers,  and  connected  home  security  devices, 
under a single pane of glass.

A cloud managed platform that extends to connected devices in the 
home  through  a  router  agent  that  integrates  with  5G  modems  and 
broadband routers to enable parental controls and remote monitoring 
under a single pane of glass.

CommSuite VVM

Visual  Voicemail  delivered  directly  to  a  mobile  phone  app  and 
managed  like  email  and  available  to  both  postpaid  and  prepaid 
subscribers.

CommSuite VTT

Voice-to-Text transcription of voicemail and voice SMS messages.

ViewSpot

An  innovative  retail  display  management  platform  that  provides 
wireless  carriers  and  retailers  with  a  way  to  bring  powerful  on-
screen,  interactive  demos  to  life,  delivering  consistent,  secure  and 
targeted  content  that  showcases  the  features  of  the  devices  about 
which  consumers  want  to  learn  more  and  to  see.   It  also  offers 
analytics capabilities for carriers to gain valuable insights into their 
consumer base and its buying behavior as well as their overall retail 
operations.

Marketing and Sales Strategy

Because of our broad product portfolio, deep integration experience, and flexible business models, we can quickly 
bring  to  market  innovative  solutions  that  support  our  customers’  needs  to  create  new  revenue  opportunities  and 
differentiate their products and services among their competitors.

Our marketing and sales strategy is as follows:

Leverage  Operator  Relationships.  We  continue  to  capitalize  on  our  strong  relationships  with  the  world’s  leading 
MNOs  and  MSOs.  These  customers  serve  as  our  primary  distribution  channel,  providing  access  to  hundreds  of 
millions of end users around the world.

Focus  on  High-Growth  Markets.  We  continue  to  focus  on  providing  digital  lifestyle  solutions,  analytics/Big  Data 
solutions, premium messaging services, and visual retail content management solutions.  

Expand our Customer Base. In addition to growing our business with current customers, we look to expand our MNO 
and MSO customers worldwide, as well as to expand into new partnerships as we extend the reach of our product 
platforms within the connected lifestyle ecosystem. 

7

 
Key Revenue Contributors

Revenues attributable to Sprint and their respective affiliates in the Wireless business segment accounted for 84% and 
81% of the Company’s total revenues for fiscal years 2019 and 2018, respectively. The loss of Sprint or decisions by 
Sprint to substantially reduce purchases from us for any reason could have a material adverse effect on our business. 

Customer Service and Technical Support

We provide technical support and customer service through our online knowledge base, email, and live chat. OEM 
customers generally provide their own primary customer support functions and rely on us for support to their technical 
support personnel.

Product Development

The software industry, particularly the wireless market, is characterized by rapid and frequent changes in technology 
and user needs. We work closely with industry groups and customers, both current and potential, to help us anticipate 
changes in technology and determine future customer needs. Software functionality depends upon the capabilities of 
the related hardware. Accordingly, we maintain engineering relationships with various hardware manufacturers and 
we develop our software in tandem with their product development. Our engineering relationships with manufacturers, 
as  well  as  with  our  major  customers,  are  central  to  our  product  development  efforts.  We  remain  focused  on  the 
development  and  expansion  of  our  technology,  particularly  in  the  wireless  space.  Research  and  development 
expenditures  amounted  to  $11.7  million  and  $8.6  million  for  the  years  ended  December  31,  2019  and  2018, 
respectively.

Competition

The markets in which we operate are highly competitive and subject to rapid changes in technology. These conditions 
create new opportunities for Smith Micro, as well as for our competitors, and we expect new competitors to continue 
to enter the market. We not only compete with other software vendors for new customer contracts, we also compete 
to acquire technology and qualified personnel.

We  believe  that  the  principal  competitive  factors  affecting  the  mobile  software  market  include  domain  expertise, 
product features, usability, quality, price, customer service, speed to market and effective sales and marketing efforts. 
Although  we  believe  that  our  products  currently  compete  favorably  with  respect  to  these  factors,  there  can  be  no 
assurance that we can maintain our competitive position against current and potential competitors. We also believe 
that  the  market  for  our  software  products  has  been  and  will  continue  to  be  characterized  by  significant  price 
competition. A material reduction in the price we obtain for our products would negatively affect our profitability.

Many of our existing and potential customers have the resources to develop products that compete directly with our 
products. As such, these customers may opt to discontinue the purchase of our products in the future. With this as 
background, our future performance is substantially dependent upon the extent to which existing customers elect to 
purchase software from us rather than designing and developing their own software.

Proprietary Rights and Licenses

We protect our intellectual property through a combination of patents, copyrights, trademarks, trade secrets, foreign 
intellectual property laws, confidentiality procedures and contractual provisions. We have United States and foreign 
patents and pending patent applications that relate to various aspects of our products and technology. We have also 
registered, and applied for the registration of, U.S. and international trademarks, service marks, domain names, and 
copyrights. We will continue to apply for such protections in the future as we deem necessary to protect our intellectual 
property.  We  seek  to  avoid  unauthorized  use  and  disclosure  of  our  proprietary  intellectual  property  by  requiring 
employees and third parties with access to our proprietary information to execute confidentiality agreements with us 
and by restricting access to our source code.

Our MNO/MSO customers license our products through software license agreements or access our offerings through 
software  as  a  service  (“SaaS”)  agreements.  Our  license  agreements  contain  restrictions  on  reverse  engineering, 
duplication, disclosure, and transfer, and our SaaS agreements contain restrictions on access and use.

8

Despite our efforts to protect our proprietary technology and our intellectual property rights, unauthorized parties may 
attempt  to  copy  or  obtain  and  use  our  technology  to  develop  applications  with  the  same  functionality  as  our 
applications. Policing unauthorized use of our technology and intellectual property rights is difficult, and we may not 
be able to detect unauthorized use of our intellectual property rights or take effective steps to enforce our intellectual 
property rights.

Employees

As of December 31, 2019, we had a total of 198 employees within the following departments: 137 in engineering and 
operations, 39 in sales and marketing, and 22 in management and administration. We are not subject to any collective 
bargaining agreement and we believe that our relationships with our employees are good.

Item 1A. RISK FACTORS

Our future operating results are highly uncertain. Before deciding to invest in our common stock or to maintain or 
change your investment, you should carefully consider the risks described below, in addition to the other information 
contained in this Report and in our other filings with the SEC, including our other Annual Reports on Form 10-K, 
Quarterly Reports on Form 10-Q and Current Reports on Form 8-K. The risks and uncertainties described below are 
not the only ones we face. Additional risks and uncertainties not presently known to us or that we currently deem 
immaterial  may  also  affect  our  business  operations.  If  any  of  these  risks  actually  occur,  our  business,  financial 
condition or results of operations could be seriously harmed. In that event, the market price for our common stock 
could decline and you may lose all or part of your investment.

We derive a significant portion of our revenues from sales to a concentrated number of clients, and a reduction in 
sales to any of them may adversely impact our revenues and operating results.

In our Wireless business segment, we sell primarily to large wireless carriers, cable operators, and OEMs, so there are 
a  limited  number  of  actual  and  potential  customers  for  our  products,  resulting  in  significant  customer 
concentration. For the year ended December 31, 2019, sales to Sprint and its affiliates comprised 84% of our total 
revenues. 

Because of our relatively high customer concentration, a small number of significant customers possess a relative 
level of pricing and negotiating power over us, enabling them to achieve advantageous pricing and other contractual 
terms,  including  the  ability  to  terminate  their  agreements  with  us  with  a  limited  amount  of  notice.  Any  material 
decrease in our sales to any of these customers would materially affect our revenue and profitability.  

Sprint  Corporation  and  T-Mobile  (US),  Inc.  (“T-Mobile”)  have  announced  that  they  have  entered  into  a  business 
combination agreement and have more recently announced that they expect the transaction will be completed as early 
as  April  1,  2020,  with  the  combined  company  continuing  to  operate  as  T-Mobile.  In  the  event  that  the  combined 
company does not elect to continue using the solutions that we currently deliver to Sprint, or that our sales to the 
combined company materially decrease as compared with our sales to Sprint, our revenues and profitability would be 
materially and adversely affected.

If there are delays in the distribution of our products or if customer negotiations for our new products cannot occur on 
a timely basis, we may not be able to generate revenues sufficient to meet the needs of the business in the foreseeable 
future or at all.

Our growth depends in part on our customers’ ability and willingness to promote our services and attract and retain 
new end user customers or achieve other goals outside of our control.

We  sell  our  wireless  products  for  use  on  handheld  devices  primarily  to  our  carrier,  cable/MSO,  and  enterprise 
customers, who deploy our products for use by their end user customers. The success of our carrier, cable/MSO and 
enterprise customers, and their ability and willingness to market services to their end users that are supported by our 
products,  is  critical  to  our  future  success.    Our  ability  to  generate  revenues  from  sales  of  our  software  is  also 
constrained by our carrier customers’ ability to attract and retain customers. We have no input into or influence upon 
their marketing efforts and sales and customer retention activities. If our large carrier customers fail to maintain or 

9

grow demand for their services, revenues or revenue growth from our products designed for use on mobile devices 
will decline and our results of operations will suffer.

We derive a significant portion of our revenues from only a few core vertical markets, and changes within these 
vertical markets, or failure to penetrate new markets, could adversely impact our revenues and operating results.  

We derive a significant portion of our revenue from a few vertical markets, such as wireless carriers, cable operators, 
and handset manufacturers.  In order to sustain and grow our business, we must continue to sell our software products 
in these vertical markets. Shifts in the dynamics of these vertical markets, such as new product introductions by our 
competitors, could materially harm our results of operations, financial condition and prospects. Increasing our sales 
outside our core vertical markets to markets in which we do not have significant experience, for example to large 
enterprises,  would  require  us  to  devote  time  and  resources  to  hire  and  train  sales  employees  familiar  with  those 
industries. Even if we are successful in hiring and training sales teams, customers in other vertical markets may not 
need or sufficiently value our current products or new product introductions. 

Technology  and  customer  needs  change  rapidly  in  our  market,  which  could  render  our  products  obsolete  and 
negatively affect our business, financial condition, and results of operations.

Our success depends on our ability to anticipate and adapt to changes in technology and industry standards. We will 
also  need  to  continue  to  develop  and  introduce  new  and  enhanced  products  to  meet  our  target  markets’  changing 
demands  and  keep  up  with  evolving  industry  standards,  including  changes  in  the  Microsoft,  Google,  and  Apple 
operating systems with which our products are designed to be compatible, and to promote those products successfully. 
The communications software markets in which we operate are characterized by rapid technological change, changing 
customer needs, frequent new product introductions, evolving industry standards, and short product life cycles. In 
addition, some of the technology we market, which has been sold as software in the past, can be integrated at the 
chipset level by the leading mobile chipset manufacturers.  In addition, new products and product enhancements can 
require  long  development  and  testing  periods  as  a  result  of  the  complexities  inherent  in  today’s  computing 
environments  and  the  performance  demanded  by  customers  and  called  for  by  evolving  wireless  networking 
technologies. Any of these factors could render our existing products obsolete and unmarketable. If our target markets 
do not develop as we anticipate, our products do not gain widespread acceptance in these markets, or we are unable 
to develop new versions of our software products that can operate on future wireless networks and PC and mobile 
device operating systems and interoperate with other popular applications, our business, financial condition and results 
of operations could be materially and adversely affected.

If we are unable to retain key personnel, the loss of their services could materially and adversely affect our business, 
financial condition and results of operations.

Our future performance depends in significant part upon the continued service of our senior management and other 
key technical personnel. We do not have employment agreements with our key employees. The loss of the services of 
our key employees would materially and adversely affect our business, financial condition and results of operations. 
Our  future  success  also  depends  on  our  ability  to  continue  to  attract,  retain,  and  motivate  qualified  personnel, 
particularly  highly  skilled  engineers  involved  in  the  ongoing  research  and  development  required  to  develop  and 
enhance our products. Competition for these employees remains high and employee retention is a common problem 
in our industry. Our inability to attract and retain the highly trained technical personnel that are essential to our product 
development, marketing, service, and support teams may limit the rate at which we can generate revenue, develop 
new products or product enhancements and generally would have an adverse effect on our business, financial condition 
and results of operations.

Competition within our target markets is intense and includes numerous established competitors and new entrants, 
which could negatively affect our revenues and results of operations.

We operate in markets that are extremely competitive and subject to rapid changes in technology.  Because there are 
low barriers to entry into the software markets in which we participate and may participate in the future, we expect 
significant  competition  to  continue  from  both  established  and  emerging  software  companies,  domestic  and 
international.  In fact, our growth opportunities in new product markets could be limited to the extent established and 
emerging software companies enter or have entered those markets. 

10

Many  of  our  other  current  and  prospective  competitors  have  significantly  greater  financial,  marketing,  service, 
support, technical, and other resources than we do. As a result, they may be able to adapt more quickly than we can to 
new or emerging technologies and changes in customer requirements or to devote greater resources to the promotion 
and sale of their products. Announcements of competing products by competitors could result in the cancellation of 
orders by customers in anticipation of the introduction of such new products.  In addition, some of our competitors 
are currently making complementary products that are sold separately. Such competitors could decide to enhance their 
competitive  position  by  bundling  their  products  to  attract  customers  seeking  integrated,  cost-effective  software 
applications. Some competitors have a retail emphasis and offer OEM products with a reduced set of features. The 
opportunity for retail upgrade sales may induce these and other competitors to make OEM products available at their 
own cost or even at a loss.  We also expect competition to increase as a result of software industry consolidations, 
which may lead to the creation of additional large and well-financed competitors.  Increased competition is likely to 
result in price reductions, fewer customer orders, reduced margins, and loss of market share.

Our  acquisitions  of  companies  or  technologies  may  disrupt  our  business  and  divert  management  attention  and 
cause our other operations to suffer.

We have historically made targeted acquisitions of smaller companies or product lines with technology important to 
our business strategy and expect to continue to do so in the future. Most recently, we acquired the operator business 
from Circle Media Labs Inc. and prior to that our smart retail business, known as ViewSpot. As part of any acquisition, 
we will be required to assimilate the operations, products, and, where applicable, personnel of the acquired businesses 
and train, retain, and motivate key personnel needed for the successful integration of the acquired business. We may 
not be able to maintain uniform standards, controls, procedures and policies if we fail in these efforts. Additionally, 
as we integrate any newly acquired business into our existing operations, process changes may result in unanticipated 
or unintended delays in sales of acquired products or services, which could adversely affect our relationships with 
customers  of  the  acquired  business  and  result  in  lower  revenues  from  the  acquired  business  than  anticipated. 
Acquisitions may cause disruptions in our operations and divert management’s attention from our Company’s day-to-
day operations, which could impair our relationships with our existing employees, customers, and strategic partners. 
Acquisitions may also subject us to liabilities and risks that are not known or identifiable at the time of the acquisition.

We may also have to incur debt or issue equity securities in order to finance future acquisitions. Our financial condition 
could be harmed to the extent we incur substantial debt or use significant amounts of our cash resources in acquisitions. 
The issuance of equity securities for any acquisition could be substantially dilutive to our existing stockholders. In 
addition, we expect our profitability could be adversely affected because of acquisition-related accounting costs, write 
offs, amortization expenses, and charges related to acquired intangible assets. In consummating acquisitions, we are 
also subject to risks of entering geographic and business markets in which we have had limited or no prior experience. 
If we are unable to fully integrate acquired businesses, products, or technologies within existing operations, we may 
not receive the intended benefits of such acquisitions.

Security and privacy breaches may harm our business.

The uninterrupted operation of our hosted solutions and the confidentiality and security of third-party information and 
materials  is  critical  to  our  business.  Any  failures  in  our  security  and  privacy  measures,  such  as  “hacking”  of  our 
systems by outsiders or the inadequate protection of pre-release mobile devices in our custody, could have a material 
adverse effect on our financial position and results of operations. If we are unable to protect, or our customers and 
mobile device manufacturer partners perceive that we are unable to protect, the security and privacy of information 
and  materials  in  our  care,  our  growth  could  be  materially  adversely  affected  and  we  could  be  subject  to  material 
liability. A security or privacy breach may:

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cause our customers to lose confidence in our solutions;
cause our mobile device manufacturer partners to cease doing business with us;
harm our reputation;
expose us to material liability; and
increase our expense from potential remediation costs.

While we believe we use proven applications and have established adequate safeguards designed for facility security, 
data security and integrity to process electronic transactions, there can be no assurance that these applications and 
safeguards will be adequate to prevent a security breach or to address changing market conditions or the security and 

11

privacy concerns of existing and potential customers and device manufacturer partners. In addition, our customers and 
end users may use our products and services in a manner which violates security or data privacy laws in one or more 
jurisdictions. Any significant or high profile security breach, data privacy breach or violation of data privacy laws 
could result in the loss of business and reputation, litigation against us, liquidated and other damages, and regulatory 
investigations and penalties that could adversely affect our operating results and financial condition.

Interruptions or delays in service from data center hosting facilities could impair the delivery of our service and 
harm our business.

We  currently  serve  our  customers  from  data  center  hosting  facilities.  Any  damage  to,  or  failure  of,  such  facilities 
generally could result in interruptions in our service. Interruptions in our service may reduce our revenue, cause us to 
issue credits or pay penalties, cause customers to terminate their on-demand services, and adversely affect our renewal 
rates and our ability to attract new customers.

We may raise additional capital through the issuance of equity or convertible debt securities or by borrowing money 
in order to meet our capital needs. Additional funds to allow us to meet our capital needs may not be available on 
terms acceptable to us or at all.

We believe that our cash and the cash we expect to generate from operations will be sufficient to meet our capital 
needs for the next twelve months. However, it is possible that we may need or choose to obtain additional financing 
to fund our future activities. We could raise these funds by selling more stock to the public or to selected investors, or 
by borrowing money. We may not be able to obtain additional funds on favorable terms, or at all. If adequate funds 
are not available, we may be required to curtail our operations or other business activities significantly or to obtain 
funds  through  arrangements  with  strategic  partners  or  others  that  may  require  us  to  relinquish  rights  to  certain 
technologies or potential markets.

It is possible that our future capital requirements may vary materially from those currently anticipated. The amount of 
capital that we will need in the future will depend on many factors, including but not limited to:

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the market acceptance of our products;

the  levels  of  promotion  and  advertising  that  will  be  required  to  launch  our  products  and  achieve  and 
maintain a competitive position in the marketplace;

our  business,  product,  capital  expenditure,  and  research  and  development  plans  and  product  and 
technology roadmaps;

the levels of working capital that we maintain;

capital improvements to new and existing facilities;

technological advances;

our competitors’ response to our products; and

our relationships with suppliers and customers.

In addition, we may raise additional capital to accommodate planned growth, hiring, and infrastructure needs or to 
consummate acquisitions of other businesses, products or technologies.

The  Company  has  a  history  of  net  losses,  may  incur  substantial  net  losses  in  the  future,  and  may  not  achieve 
profitability.

We have undertaken recent restructurings to reduce our expenses to be more in line with our current and projected 
revenue.  However,  if  our  revenues  do  not  continue  to  increase  in  the  future,  we  may  need  to  undertake  further 
restructurings, we may incur additional operating losses, and we may not be able to achieve profitability.

12

The success of our products depends upon effective operation with operating systems, devices, networks and 
standards that we do not control and on our continued relationships with mobile operating system providers and 
device manufacturers.

We are dependent on the interoperability of our products with popular operating systems, networks, and standards that 
we do not control.  For example, we depend upon the interoperability of our mobile products with the Android and 
iOS mobile operating systems. Any changes, bugs, or technical issues in such systems, or changes in our relationships 
with  mobile  operating  system  partners,  handset  manufacturers,  or  mobile  carriers,  or  in  their  terms  of  service  or 
policies that degrade our products’ functionality, reduce or eliminate our ability to distribute our products, or give 
preferential treatment to competitive products could adversely affect the usage of our products.

We maintain relationships with mobile device manufacturers which provide us with insights into product development 
and emerging technologies. These insights allow us to keep abreast of, or to anticipate, market trends and help us to 
serve  our  current  and  prospective  customers.  Mobile  device  manufacturers  are  under  no  obligation  to  continue 
providing us with these valuable insights. If we are unable to maintain our existing relationships with mobile device 
manufacturers, if we fail to enter into relationships with additional mobile device manufacturers, or if mobile device 
manufacturers favor one of our competitors, our ability to provide products that meet our current and prospective 
customers’ needs could be compromised and our reputation and future revenue prospects could suffer. For example, 
if our software does not function well with a popular mobile device because we have not maintained a relationship 
with its manufacturer, carriers seeking to provide that device to their respective customers may choose an alternative 
solution. Even if we succeed in establishing and maintaining these relationships, they may not result in additional 
customers or revenues.

Evolving information security and data privacy laws and regulations may result in increased compliance costs, 
impediments to the development or performance of our offerings, and monetary or other penalties.

Because our solutions process customer data that may contain personally identifying information, we are subject to 
federal,  state  and  foreign  laws  and  regulations  regarding  the  privacy  and  protection  of  such  data.  These  laws  and 
regulations  address  a  range  of  issues,  including  data  privacy,  cybersecurity  and  restrictions  or  technological 
requirements regarding the collection, use, storage, protection, retention or transfer of data. The regulatory framework 
for data privacy and cybersecurity issues worldwide can vary substantially from jurisdiction to jurisdiction. Foreign 
privacy  and  data  protection  laws  and  regulations  can  be  more  restrictive  than  those  in  the  United  States.  In  the 
European Union (“EU”), the General Data Protection Regulation (“GDPR”), came into force in May 2018. GDPR 
replaced the former EU Data Protection Directive and related country-specific legislation. GDPR includes operational 
and governance requirements for companies that collect or process personal data of residents of the European Union, 
and provides for significant penalties for non-compliance. The costs of compliance with, and other burdens imposed 
by, these laws and regulations may become substantial and may limit the use and adoption of our offerings, require us 
to change our business practices, impede the performance and development of our solutions, or lead to significant 
fines, penalties or liabilities for noncompliance with such laws or regulations.

Regulations affecting our customers and us and future regulations, to which they or we may become subject to, 
may harm our business.

Certain  of  our  customers  in  the  communications  industry  are  subject  to  regulation  by  the  Federal  Communications 
Commission, which could have an indirect effect on our business. In addition, the U.S. telecommunications industry has 
been subject to continuing deregulation since 1984. We cannot predict when, or upon what terms and conditions, further 
regulation or deregulation might occur or the effect regulation or deregulation may have on demand for our products 
from customers in the communications industry. Demand for our products may be indirectly affected by regulations 
imposed upon potential users of those products, which may increase our costs and expenses.

We  may  be  unable  to  adequately  protect  our  intellectual  property  and  other  proprietary  rights,  and  we  may  be 
subject to claims for intellectual property infringement, which could negatively impact our business and financial 
results.

Our  success  is  dependent  upon  our  software  code  base,  our  programming  methodologies  and  other  intellectual 
properties and proprietary rights. In order to protect our proprietary technology, we rely on a combination of trade 
secrets,  nondisclosure  agreements,  patents,  and  copyright  and  trademark  law.  We  currently  own  U.S.  trademark 
registrations for certain of our trademarks and U.S. patents for certain of our technologies.  However, these measures 

13

afford us only limited protection. Furthermore, we rely primarily on “shrink wrap” licenses that are not signed by the 
end user and, therefore, may be unenforceable under the laws of certain jurisdictions. Accordingly, it is possible that 
third parties may copy or otherwise obtain our rights without our authorization. It is also possible that third parties 
may independently develop technologies similar to ours. It may be difficult for us to detect unauthorized use of our 
intellectual property and proprietary rights.  In addition, we sometimes include open source software in our products. 
As a result of our use of open source in our products, we may license or be required to license or disclose code and/or 
innovations that turn out to be material to our business and may also be exposed to increased litigation risk. If the 
protection of our proprietary rights is inadequate to prevent unauthorized use or appropriation by third parties, the 
value of our brands and other intangible assets may be diminished and competitors may be able to more effectively 
mimic our products, services, and methods of operations. Any of these events could have an adverse effect on our 
business and financial results.

We may be subject to claims of intellectual property infringement as the number of trademarks, patents, copyrights, 
and other intellectual property rights asserted by companies in our industry grows and the coverage of these patents 
and other rights and the functionality of software products increasingly overlap. From time to time, we have received 
communications from third parties asserting that our trade name or features, content, or trademarks of certain of our 
products infringe upon intellectual property rights held by such third parties. We have also received correspondence 
from third parties separately asserting that our products may infringe on certain patents held by each of the parties. 
Although we are not aware that any of our products infringe on the proprietary rights of others, third parties may claim 
infringement by us with respect to our current or future products. Additionally, our customer agreements require that 
we  indemnify  our  customers  for  infringement  claims  made  by  third  parties  involving  our  intellectual  property 
embedded in their products. Infringement claims, whether with or without merit, could result in time-consuming and 
costly litigation, divert the attention of our management, cause product shipment delays, or require us to enter into 
royalty or licensing agreements with third parties. If we are required to enter into royalty or licensing agreements, they 
may not be on terms that are acceptable to us. Unfavorable royalty or licensing agreements could seriously impair our 
ability to market our products and have an adverse effect on our business and financial results.

If we are unable to meet our obligations as they become due over the next twelve months, the Company may not be 
able to continue as a going concern.

We believe that we will be able to meet our financial obligations as they become due over the next twelve months, 
primarily based on our current working capital levels, our current financial projections, and our ability to secure short-
term loans and raise capital when necessary.  

Our ability to continue as a going concern is substantially dependent upon multiple factors, which primarily include 
those factors set forth above. If our financial and cash flow position the Company unfavorably compared to our internal 
plans and projections, we may need to consider additional actions to mitigate conditions or events that would raise 
substantial doubt about our ability to continue as a going concern, including the following:

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Raising additional capital through short-term loans.

Implementing additional restructuring and cost reductions.

Raising additional capital through a private placement or other transaction.

Disposing of or discontinuing one or more product lines.

Selling or licensing intellectual property.

14

Should our going concern assumption not be appropriate or should we become unable to continue in the normal course 
of  operations,  adjustments  would  be  required  to  the  amounts  and  classifications  of  assets  and  liabilities  within  our 
consolidated financial statements, and these adjustments could be significant. Our consolidated financial statements do 
not reflect the adjustments or reclassifications of assets and liabilities that would be necessary if we were to become 
unable to continue as a going concern.

Our business, financial condition and operating results could be adversely affected as a result of legal, business, 
and economic risks specific to international operations.

In recent years, our revenues derived from sales to customers outside the U.S. have not been material. Our revenues 
derived from such sales can vary from quarter to quarter and from year to year. We also frequently ship products to 
our domestic customers’ international manufacturing divisions and subcontractors. In the future, we may expand these 
international business activities. International operations are subject to many inherent risks, including:

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general political, social and economic instability;

trade restrictions;

the imposition of governmental controls;

exposure to different legal standards, particularly with respect to intellectual property;

burdens of complying with a variety of foreign laws, including without limitation data privacy laws, such 
as the GDPR in Europe;

import  and  export  license  requirements  and  restrictions  of  the  United  States  and  any  other  country  in 
which we operate;

unexpected changes in regulatory requirements;

foreign technical standards;

changes in tariffs;

difficulties in staffing and managing international operations;

difficulties in securing and servicing international customers;

difficulties in collecting receivables from foreign entities;

fluctuations in currency exchange rates and any imposition of currency exchange controls; and

potentially adverse tax consequences.

These conditions may increase our cost of doing business. Moreover, as our customers are adversely affected by these 
conditions, our business with them may be disrupted and our results of operations could be adversely affected.

If we fail to meet the requirements for continued listing on the NASDAQ Stock Market, our common stock would 
likely be delisted from trading on NASDAQ, which would likely reduce the liquidity of our common stock and could 
cause our trading price to decline.

Our common stock is currently listed for quotation on the NASDAQ Stock Market. We are required to meet specified 
financial requirements in order to maintain our listing on NASDAQ. If we fail to satisfy NASDAQ’s continued listing 
requirements, our common stock could be delisted from NASDAQ and our common stock would instead trade on the 
OTC Market.  Any potential delisting of our common stock from NASDAQ would likely result in decreased liquidity 
and increased volatility of our common stock, and would likely cause our trading price to decline.

Our products may contain undetected software defects, which could negatively affect our revenues.

Our  software  products  are  complex  and  may  contain  undetected  defects.  If  we  discover  software  defects  in  our 
products we may experience delayed or lost revenues during the period it takes to correct these problems.  Defects, 
whether actual or perceived, could result in adverse publicity, loss of revenues, product returns, a delay in market 

15

acceptance of our products, loss of competitive position, or claims against us by customers. Any such problems could 
be costly to remedy and could cause interruptions, delays, or cessation of our product sales, which could cause us to 
lose existing or prospective customers and could negatively affect our results of operations. 

We rely directly and indirectly on third-party intellectual property and licenses, which may not be available on 
commercially reasonable terms or at all.

Many  of  the  Company’s  products  and  services,  including  our  wireless  suite  of  products,  as  well  as  our  graphics 
products, include third-party intellectual property, which require licenses directly to us or to unrelated companies that 
provide  us  with  sublicenses  and/or  execution  of  services  for  the  operation  of  our  business.   The  Company  has 
historically been able to obtain such licenses or sublicenses on reasonable terms.  There is, however, no assurance that 
the necessary licenses could be obtained on acceptable terms, or at all, in the future. If the Company or our third-party 
service providers are unable to obtain or renew critical licenses on reasonable terms, we may be forced to terminate 
or curtail our products and services which rely on such intellectual property, and our financial condition and operating 
results may be materially adversely affected.

Our operating income or loss may continue to change due to shifts in our sales mix and variability in our operating 
expenses.

Our operating income or loss can change quarter to quarter and year to year due to a change in our sales mix and the 
timing of our continued investments in research and development and infrastructure. We continue to invest in research 
and development, which is the lifeline of our technology portfolio.  The timing of these additional expenses can vary 
significantly quarter to quarter and even from year to year.

Our  quarterly  revenues  and  operating  results  are  difficult  to  predict  and  could  fall  below  analyst  or  investor 
expectations, which could cause the price of our common stock to fall.

Our quarterly revenues and operating results have fluctuated significantly in the past and may continue to vary from 
quarter to quarter due to a number of factors, many of which are not within our control. If our operating results do not 
meet the expectations of securities analysts or investors, our stock price may decline. Fluctuations in our operating 
results may be due to a number of factors, including the following:

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the gain or loss of a key customer;

the size and timing of orders from and shipments to our major customers;

our ability to maintain or increase gross margins;

variations in our sales channels or the mix of our product sales;

our ability to anticipate market needs and to identify, develop, complete, introduce, market and produce 
new products and technologies in a timely manner to address those needs;

the availability and pricing of competing products and technologies and the resulting effect on sales and 
pricing of our products;

acquisitions;

the effect of new and emerging technologies;

the timing of acceptance of new mobile services by users of our customers’ services;

deferrals of orders by our customers in anticipation of new products, applications, product enhancements 
or operating systems; and

general economic and market conditions.

We  have  difficulty  predicting  the  volume  and  timing  of  orders.  In  any  given  quarter,  our  sales  may  involve  large 
financial commitments from a relatively small number of customers. As a result, the cancellation or deferral of even 
a small number of orders could materially impact our revenues, which would adversely affect our quarterly financial 
performance. Also, we have often recorded a large amount of our sales in the last month of the quarter and often in 

16

the last week of that month. Accordingly, delays in the closing of sales near the end of a quarter could cause quarterly 
revenues to fall substantially short of anticipated levels. Significant sales may also occur earlier than expected, which 
could cause operating results for later quarters to compare unfavorably with operating results from earlier quarters.

Future orders may come from new customers or from existing customers for new products.  The sales cycles may be 
greater than what we have experienced in the past, increasing the difficulty to predict quarterly revenues.

Because we sell primarily to large carriers, cable/MSOs and OEM customers, we have no direct relationship with 
most end users of our products.  This indirect relationship delays feedback and blurs signals of change in the quick-
to-evolve wireless ecosystem, and is one of the reasons we have difficulty predicting demand.

A large portion of our operating expenses, including rent, depreciation and amortization, is fixed and difficult to reduce 
or change. Accordingly, if our total revenue does not meet our expectations, we may not be able to adjust our expenses 
quickly enough to compensate for the shortfall in revenue. In that event, our business, financial condition, and results 
of operations would be materially and adversely affected.

Due to all of the foregoing factors, and the other risks discussed in this Report, you should not rely on quarter-to-
quarter comparisons of our operating results as an indication of future performance.

We may have exposure to additional tax liabilities.

As a multinational corporation, we are subject to income taxes as well as sales, use, and other non-income based taxes, 
in  both  the  U.S.  and  various  foreign  jurisdictions.  Significant  judgment  is  required  in  determining  our  worldwide 
provision for income taxes, sales and use taxes, and other tax liabilities. Changes in tax laws or tax rulings may have 
a significantly adverse impact on our effective tax rate.

We are also subject to non-income based taxes, such as payroll, sales, use, value-added, net worth, property, and goods 
and services taxes, in both the United States and various foreign jurisdictions. We are regularly under audit by tax 
authorities with respect to these non-income based taxes and may have exposure to additional non-income based tax 
liabilities. An increasing number of states have considered or have adopted laws that attempt to impose obligations on 
out-of-state retailers to collect sales and use taxes on their behalf.  A successful assertion by one or more states or 
foreign countries requiring us to collect sales and use taxes where we do not do so could result in substantial tax 
liabilities, including for past sales, as well as penalties and interest.

Although we believe that our income and non-income based tax estimates are reasonable, there is no assurance that our 
provisions for taxes are correct, or that the final determination of tax audits or tax disputes will not be different from what 
is reflected in our historical income tax provisions and accruals.  If we are required to pay substantially more taxes in the 
future or for prior periods, our operating results and financial condition could be adversely affected.

Item 1B. UNRESOLVED STAFF COMMENTS

None.

Item 2. PROPERTIES

Our corporate headquarters is located in Pittsburgh, Pennsylvania, where we currently lease approximately 55,600 
square feet of space under a lease that expires on April 30, 2026. We sublease 19,965 square feet of our leased space 
in Pittsburgh under an agreement which commenced on February 1, 2015 and continues through December 31, 2021. 
We lease and occupy approximately 8,513 square feet of space in Aliso Viejo, California under a lease that expires 
on October 31, 2024. Internationally, we lease approximately 7,900 square feet in Belgrade, Serbia under a lease that 
expires December 31, 2023, we lease approximately 700 square feet in Stockholm, Sweden under a month-to-month 
lease arrangement, and we lease approximately 3,200 square feet in Braga, Portugal under a lease that expires July 31, 
2021.

17

Item 3. LEGAL PROCEEDINGS

The  Company  may  become  involved  in  various  legal  proceedings  arising  from  its  business  activities.  While 
management  does  not  currently  believe  that  the  ultimate  disposition  of  these  matters  will  have  a  material  adverse 
impact on the Company’s consolidated results of operations, cash flows, or financial position, litigation is inherently 
unpredictable,  and  depending  on  the  nature  and  timing  of  these  proceedings,  an  unfavorable  resolution  could 
materially  affect  the  Company’s  future  consolidated  results  of  operations,  cash  flows  or  financial  position  in  a 
particular period.

Item 4. MINE SAFETY DISCLOSURES

Not Applicable.

18

PART II

Item  5.  MARKET  FOR  REGISTRANT’S  COMMON  EQUITY,  RELATED  STOCKHOLDER  MATTERS 
AND ISSUER PURCHASES OF EQUITY SECURITIES

Market Information

Our common stock is traded on the NASDAQ Stock Market under the symbol “SMSI.” The high and low sale prices 
for our common stock as reported by NASDAQ are set forth below for the periods indicated. 

YEAR ENDED DECEMBER 31, 2019:
First Quarter
Second Quarter
Third Quarter
Fourth Quarter
YEAR ENDED DECEMBER 31, 2018:
First Quarter
Second Quarter
Third Quarter
Fourth Quarter

High

Low

  $

  $

2.93   $
3.48    
6.90    
6.53    

2.96   $
2.73    
2.85    
2.85    

1.69 
2.75 
2.95 
3.64 

1.45 
1.56 
2.20 
1.62  

On March 9, 2020, the closing sale price for our common stock as reported by NASDAQ was $5.23.

For information regarding Securities Authorized for Issuance under Equity Compensation Plans, please refer to Item 
12 in Part III of this Annual Report on Form 10-K.

Holders

As  of  March  9,  2020,  there  were  approximately  93  holders  of  record  of  our  common  stock  based  on  information 
provided by our transfer agent.

Dividends

We have never declared or paid any cash dividends on our common stock. We do not expect to pay any cash dividends 
on our common stock for the foreseeable future. Any determination to pay dividends on our common stock in the 
future will be at the discretion of our Board of Directors, subject to applicable laws, and will depend on our financial 
condition,  operating  results,  capital  requirements,  general  business  conditions,  and  other  factors  that  our  Board  of 
Directors considers relevant. 

During  the  third  quarter  of  2019,  the  Company  forced  conversion  of  all  outstanding  shares  of  our  Series  B  10% 
Convertible Preferred Stock (the “Series B Preferred Stock”). The holders of our Series B Preferred Stock were entitled 
to receive, out of funds legally available therefor, cumulative cash dividends on such shares at a rate per share of ten 
percent (10%) per annum, payable (i) when and as declared by our Board of Directors, in quarterly installments on 
March 1, June 1, September 1 and December 1, (ii) upon conversion of such shares into common stock, and (iii) upon 
our optional redemption of such shares in accordance with the terms set forth in the Certificate of Designation for our 
Series B Preferred Stock. As of March 9, 2020, no shares of Series B Preferred Stock are outstanding.

19

 
 
 
  
 
   
     
  
   
   
   
   
     
  
   
   
   
 
Purchases of Equity Securities by the Company

The table set forth below shows all purchases of securities by us during the fourth quarter of fiscal year 2019:

ISSUER PURCHASES OF EQUITY SECURITIES

Total Number
of Shares
(or Units)
Purchased

Average
Price Paid
per Share
(or Unit)

Total Number of
Shares (or Units)
Purchased as
Part of Publicly
Announced Plans
or Programs

  $
12,783  
  $
12,788  
12,784  
  $
38,355 (a)  $

5.86    
4.75    
4.57    
5.06    

Maximum Number
(or Approximate
Dollar Value) of
Shares (or Units)
that May Yet Be
Purchased Under
the Plans or Programs 
— 
— 
— 
—  

—    
—    
—    
—    

Period

October 1 - 31, 2019
November 1 - 30, 2019    
December 1 - 31, 2019
Total

The above table includes:

(a) Acquisition  of  stock  by  the  Company  as  payment  of  withholding  taxes  in  connection  with  the  vesting  of 
restricted stock awards in an aggregate amount of 38,355 shares during the periods set forth in the table. All of 
the shares were cancelled when they were acquired.

20

 
 
 
   
 
   
  
   
   
   
 
Item 6. SELECTED CONSOLIDATED FINANCIAL DATA

The following selected consolidated financial data should be read in conjunction with “Management’s Discussion and 
Analysis of Financial Condition and Results of Operations” and our consolidated financial statements and the related 
notes thereto appearing elsewhere in this Report. The following selected consolidated statements of operations and 
comprehensive loss data and the consolidated balance sheet data as of and for the years ended December 31, 2019 and 
2018  have  been  derived  from  audited  consolidated  financial  statements  included  elsewhere  in  this  Report.  The 
consolidated statements of operations and comprehensive loss data and the consolidated balance sheet data presented 
below as of and for the years ended December 31, 2017, 2016 and 2015 are derived from audited consolidated financial 
statements that are not included in this Report.

2019

2018

Year Ended December 31,
2017

2016

2015

Consolidated Statement of 
Operations Data
(in thousands, except per share 
data):
Revenues
Cost of revenues
Gross profit
Operating expenses:

Selling and marketing
Research and development
General and administrative
Restructuring expenses
Long-lived asset impairment

Total operating expenses
Operating income (loss)
Non-operating income (expense):

Change in fair value of warrant
   liability
Change in carrying value of
   contingent liability
Loss on debt extinguishment
Gain on sale of software product
Interest income (expense), net
Other income (expense), net
Income (loss) before provision for
   income taxes
Provision for income tax expense
   (benefit)
Net income (loss)
Earnings (loss) per share:

Basic
Diluted

Weighted average shares:

Basic
Diluted

  $

  $

  $
  $

Consolidated Balance Sheet Data
(in thousands):
Total assets
Total liabilities
Accumulated comprehensive deficit
Total stockholders' equity

43,346    $
3,927     
39,419     

7,517     
11,682     
9,921     
194     
—     
29,314     
10,105     

26,285    $
4,333     
21,952     

5,784     
8,602     
8,607     
173     
—     
23,166     
(1,214)    

22,974    $
5,082     
17,892     

6,186     
8,952     
8,551     
(123)    
—     
23,566     
(5,674)    

28,235    $
7,564     
20,671     

9,615     
15,906     
10,341     
303     
411     
36,576     
(15,905)    

—     

(812)    

—     

—     

—     
—     
483     
228     
(14)    

—     
(203)    
—     
(472)    
(26)    

—     
(405)    
—     
(1,120)    
(8)    

668     
—     
—     
(313)    
(22)    

39,507 
8,152 
31,355 

8,902 
13,863 
11,128 
— 
— 
33,893 
(2,538)

— 

— 
— 
— 
1 
3 

10,802     

(2,727)    

(7,207)    

(15,572)    

(2,534)

80     
10,722    $

13     
(2,740)   $

(546)    
(6,661)   $

(229)    
(15,343)   $

0.31    $
0.29    $

(0.14)   $
(0.14)   $

(0.49)   $
(0.49)   $

(1.28)   $
(1.28)   $

34,513     
36,991     

22,322     
22,322     

13,489     
13,489     

11,951     
11,951     

68 
(2,602)

(0.23)
(0.23)

11,486 
11,486  

2019

2018

As of December 31,
2017

2016

2015

  $

  $

61,197    $
12,513     
(225,395)    
48,684    $

25,203    $
4,640     
(236,091)    
20,563    $

13,877    $
9,310     
(232,933)    
4,567    $

14,308    $
11,249     
(226,228)    
3,059    $

24,473 
10,447 
(210,887)
14,026  

21

 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
   
   
      
      
      
      
  
   
   
   
   
   
   
   
   
      
      
      
      
  
   
   
   
   
   
   
   
   
   
      
      
      
      
  
   
      
      
      
      
  
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
       
       
       
       
 
   
   
 
Item 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS 
OF OPERATIONS

The following discussion of our financial condition and results of operations should be read in conjunction with our 
consolidated financial statements and the related notes and other financial information appearing elsewhere in this 
Report.  This  Report  contains  forward-looking  statements  within  the  meaning  of  the  Private  Securities  Litigation 
Reform Act of 1995. See “Special Note Regarding Forward-Looking Statements” and Part I, Item 1A, “Risk Factors.” 
Readers  are  also  urged  to  carefully  review  and  consider  these  and  other  disclosures  made  by  us  which  attempt  to 
advise interested parties of the factors which affect our business.

Introduction and Overview

Providing software solutions that simplify and enhance the mobile experience to some of the leading wireless and 
cable service providers around the globe is a mission that Smith Micro pursues with passion.  From enabling the family 
digital lifestyle to providing powerful voice messaging capabilities, we strive to enrich today’s connected lifestyles 
while creating new opportunities to engage consumers via smartphones and consumer IoT devices. The Smith Micro 
portfolio includes a wide range of products for creating, sharing and monetizing rich content, such as visual voice 
messaging, retail content display optimization and performance analytics on any product set. 

During 2019, we experienced an increase in our Wireless revenues primarily due to higher customer demand for our 
CommSuite product and continued SafePath subscriber growth related to a contract signed in 2017. CommSuite has 
achieved continual subscriber growth since making development updates during the fourth quarter of 2017, which 
among other enhancements, resulted in a larger addressable market. Our divestiture and exit of non-core product lines 
that included Graphics, NetWise, and QuickLink resulted in a revenue decline of $2.6 million. The Company received 
additional cash proceeds of $11.5 million during 2019 from to the exercise of warrants associated with three private 
placements of common stock the Company completed in 2018.  

Results of Operations

Revenues generated from our sales to Sprint and their respective affiliates in the Wireless business segment accounted 
for  84%  and  81%  of  the  Company’s  total  revenues  for  fiscal  years  2019  and  2018,  respectively.  This  customer 
accounted for 92% and 82% of accounts receivable as of December 31, 2019 and 2018, respectively.

The following table sets forth certain consolidated statement of comprehensive income (loss) data as a percentage of 
total revenues for the periods indicated:

Revenues
Cost of revenues
Gross profit
Operating expenses:

Selling and marketing
Research and development
General and administrative
Restructuring expenses

Total operating expenses
Operating income (loss)

Change in fair value of warrant liability
Loss on debt extinguishment
Gain on sale of software product
Interest income (expense)
Other expense

Income (loss) before provision for income taxes
Provision for income tax expense
Net income (loss)

22

Year Ended December 31,

2019

2018

100.0  % 
9.1   
90.9   

17.3   
27.0   
22.9   
0.4   
67.6   
23.3   
—   
—   
1.1   
0.5   
—   
24.9   
0.2   
24.7  % 

100.0  %
16.5   
83.5   

22.0   
32.7   
32.7   
0.7   
88.1   
(4.6) 
(3.1) 
(0.8) 
—   
(1.8) 
(0.1) 
(10.4) 
0.0   
(10.4)%

 
 
 
 
 
   
   
   
   
 
   
 
     
   
   
   
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
Revenues and Expense Components

The following is a description of the primary components of our revenues and expenses:

Revenues. Revenues are net of sales returns and allowances. Our operations are organized into one business segment: 
Wireless,  which  includes  all  of  our  existing  core  products,  including  SafePath®,  CommSuite®,  and  ViewSpot® 
family of products. We also generate an immaterial amount of revenue from a few non-core Graphics products.

Cost of revenues. Cost of revenues consists of direct product and assembly, maintenance, data center, royalties, and 
technical support expenses.

Selling and marketing. Selling and marketing expenses consist primarily of personnel costs, advertising costs, sales 
commissions, trade show expenses, and the amortization of certain intangible assets. These expenses vary significantly 
from quarter to quarter based on the timing of trade shows and product introductions.

Research and development. Research and development expenses consist primarily of personnel and equipment costs 
required to conduct our software development efforts.  It also includes the amortization of certain intangible assets.

General and administrative. General and administrative expenses consist primarily of personnel costs, professional 
services and fees paid for external service providers, space and occupancy costs, and legal and other public company 
costs.

Loss on debt extinguishment. Loss resulting from the extinguishment of debt.

Gain on sale of software product. Gain resulting from the sale of the Poser® 3D animation software.

Interest  income  (expense),  net.  Interest  income  is  primarily  related  to  interest  earned  on  cash  equivalents.  Interest 
expense is primarily related to interest on our debt.

Other income (expense), net. Other income (expense) is primarily related to fixed asset disposals and gains or losses 
or other non-operating gains or losses.

Provision  for  income  tax  expense  (benefit).  The  Company  accounts  for  income  taxes  as  required  by  Financial 
Accounting Standards Board (“FASB”) Accounting Standards Codification (“ASC”) Topic No. 740, Income Taxes.  
This statement requires the recognition of deferred tax assets and liabilities for the future consequences of events that 
have been recognized in the Company’s financial statements or tax returns. Measurement of the deferred items is 
based on enacted tax laws. In the event the future consequences of differences between financial reporting bases and 
tax  bases  of  the  Company’s  assets  and  liabilities  result  in  a  deferred  tax  asset,  we  are  required  to  evaluate  the 
probability of being able to realize the future benefits indicated by such asset. The deferred tax assets are reduced by 
a valuation allowance if, based upon all available evidence, it is more likely than not that some or all of the deferred 
tax assets will not be realized. Establishing, reducing or increasing a valuation allowance in an accounting period 
generally results in an increase or decrease in tax expense in the statement of operations. We must make significant 
judgments to determine the provision for income taxes, deferred tax assets and liabilities, unrecognized tax benefits, 
and any valuation allowance to be recorded against deferred tax assets. 

Year Ended December 31, 2019 Compared to the Year Ended December 31, 2018

Revenues. Revenues of $43.3 million in 2019 increased $17.1 million, or 65%, from $26.3 million in 2018. Wireless 
revenues of $42.6 million increased $18.1 million, or 74%, from $24.5 million in 2018. The increase was primarily 
due to higher demand in both CommSuite and SafePath subscribers, as well as revenue associated with the ViewSpot 
acquisition. The growth in Wireless revenues from these products was slightly offset by a reduced strategic focus on 
the NetWise products. Sales from our discontinued or non-core products decreased $1.1 million, or 59%, from $1.8 
million in 2018, primarily related to the conclusion during 2018 of the wind-down sales period following termination of 
our reseller agreement with Japanese software developer Celsys in October 2017, and also lower demand as a result of 
reduced strategic focus and marketing efforts of these products.

23

Cost of revenues. Cost of revenues of $3.9 million in 2019 decreased $0.4 million, or 9%, from $4.3 million in 2018. 
This decrease was primarily due to lower internal and external variable costs in conjunction with the revenue mix. 

Gross profit. Gross profit of $39.4 million or 91% of revenues in 2019 increased $17.5 million, or 80%, from $22.0 
million, or 84% of revenues in 2018. The increase was primarily due to the lower internal and external variable costs 
attributable to the revenue mix.

Selling and marketing. Selling and marketing expenses of $7.5 million in 2019 increased $1.7 million, or 30%, from 
$5.8 million in 2018. This increase was primarily due to increases in headcount for ViewSpot and commissions due to 
increased performance levels. The amortization of intangible assets was $0.4 million and $0.2 million in 2019 and 
2018, respectively.

Research and development. Research and development expenses of $11.7 million in 2019 increased $3.1 million, or 
36%,  from  $8.6  million  in  2018.  This  increase  was  primarily  due  to  additional  headcount  related  expenses  for 
ViewSpot and SafePath development.

General and administrative. General and administrative expenses of $9.9 million in 2019 increased $1.3 million, or 
15%,  from  $8.6  million  in  2018.  This  increase  was  primarily  due  to  an  increase  in  non-cash  stock  compensation, 
variable compensation expense, consulting fees, and acquisition fees.

Restructuring expenses. Restructuring expense of $0.2 million in 2019 related to additional restructuring activities 
initiated during 2019. Expense of $0.2 million in 2018 was a result of restructuring activities initiated during the year.  

Change in fair value of warrant liability. The change in fair value of warrant liability was $0.8 million in 2018. As 
discussed in Note 6 of the consolidated financial statements, the existing outstanding warrants were reclassified from 
liabilities to equity in November 2018.

Loss on debt extinguishment. Loss on debt extinguishment of $0.2 million in 2018 related to the write-off of debt 
issuance costs and discount as a result of the early payoff of the Unterberg note payable. 

Gain on sale of software product. The gain on sale of software product of $0.5 million resulted from the sale of the 
Company’s Poser 3D animation software in June 2019.

Interest expense, net. Interest income was $0.2 million in 2019 resulting from interest earned on cash equivalents during 
the year. Interest expense was $0.5 million in 2018 related to interest incurred on outstanding debt.

Provision  for  income  tax  expense.  Because  of  our  cumulative  loss  position,  the  current  provision  for  income  tax 
expense  consists  of  state  income  tax  minimums,  foreign  tax  withholdings,  and  foreign  income  taxes.  After 
consideration of the Company’s cumulative loss position as of December 31, 2019, the Company retained a valuation 
allowance related to its U.S.-based deferred tax assets of $50.4 million at December 31, 2019. During fiscal year 2019, 
the valuation allowance on deferred tax assets decreased by $2.0 million.

Liquidity and Capital Resources

Going Concern Evaluation

In connection with preparing consolidated financial statements for the year ended December 31, 2019, management 
evaluated whether there were conditions and events, considered in the aggregate, that raised substantial doubt about 
the Company’s ability to continue as a going concern within one year from the date that the financial statements are 
issued.

The  Company  considered  the  historical  operating  loss  and  negative  cash  flow  from  operating  activities  trends, 
including the positive trends occurring in the recent year.  

The Company evaluated its ability to meet its obligations as they become due within one year from the date that the 
financial statements are issued and management believes that the Company will generate enough cash from operations 
to satisfy its obligations for the next twelve months from the issuance date.

24

At December 31, 2019, we had $28.3 million in cash and cash equivalents and $34.2 million of working capital.

Operating Activities

In 2019, net cash provided by operating activities was $10.0 million, primarily due to net income of $10.7 million.

In 2018, net cash used in operating activities was $2.9 million, primarily due to an increase in accounts receivable of 
$1.9 million and a decrease in accounts payable and accrued liabilities of $1.1 million.

Investing Activities

In 2019, cash used in investing activities was $5.3 million, due to $4.0 million in payments related to the Smart Retail 
acquisition in January 2019 and $1.7 million in capital expenditures, offset by proceeds of $0.4 million from the sale 
of the Poser 3D animation software.

In 2018, cash used in investing activities was $0.2 million, related to capital expenditures. 

Financing Activities

In 2019, cash provided by financing activities was $11.4 million, primarily due to $11.5 million in proceeds from the 
exercise of common stock warrants during the second half of the year. This was offset by $0.1 million in preferred 
stock dividend payments during the year.

In 2018, cash provided by financing activities was $13.0 million due to net proceeds from common stock offerings of 
$17.6 million, offset by repayments of notes payable of $4.2 million and preferred stock dividend payments of $0.4 
million.

Contractual Obligations and Commercial Commitments

During our normal course of business, we have made certain indemnities, commitments, and guarantees under which 
we  may  be  required  to  make  payments  in  relation  to  certain  transactions.  These  include:  intellectual  property 
indemnities to our customers and licensees in connection with the use, sale and/or license of our products; indemnities 
to various lessors in connection with facility leases for certain claims arising from such facility or lease; indemnities 
to  vendors  and  service  providers  pertaining  to  claims  based  on  the  negligence  or  willful  misconduct;  indemnities 
involving the accuracy of representations and warranties in certain contracts; and indemnities to directors and officers 
of  the  Company  to  the  maximum  extent  permitted  under  the  laws  of  the  State  of  Delaware.  We  may  also  issue  a 
guarantee in the form of a standby letter of credit as security for contingent liabilities under certain customer contracts. 
The duration of these indemnities, commitments and guarantees varies, and in certain cases, may be indefinite. The 
majority  of  these  indemnities,  commitments  and  guarantees  may  not  provide  for  any  limitation  of  the  maximum 
potential for future payments we could be obligated to make. We have not recorded any liability for these indemnities, 
commitments and guarantees in the accompanying consolidated balance sheets.

Real Property Leases

Our corporate headquarters is located in Pittsburgh, Pennsylvania, where we currently lease approximately 55,600 
square feet of space under a lease that expires on April 30, 2026. We sublease 19,965 square feet of our leased space 
in Pittsburgh under an agreement which commenced on February 1, 2015 and continues through December 31, 2021. 
We lease and occupy approximately 8,513 square feet of space in Aliso Viejo, California under a lease that expires 
on October 31, 2024. Internationally, we lease approximately 7,900 square feet in Belgrade, Serbia under a lease that 
expires December 31, 2023, we lease approximately 700 square feet in Stockholm, Sweden under a month-to-month 
lease arrangement, and we lease approximately 3,200 square feet in Braga, Portugal under a lease that expires July 31, 
2021.

We lease an additional 19,100 square feet in Aliso Viejo, California under a lease that expires January 31, 2022. In 
August 2014, we signed an addendum to sublease all of this space commencing on September 15, 2014 for a three-
year period, with two renewal options. In October 2017, the sublease agreement was renewed through January 2022. 

25

 
Off-Balance Sheet Arrangements

As of December 31, 2019, we did not have any off-balance sheet arrangements.

Critical Accounting Policies and Estimates 

Our discussion and analysis of results of operations, financial condition, and liquidity are based upon our consolidated 
financial statements, which have been prepared in accordance with accounting principles generally accepted in the 
United States of America (“U.S. GAAP”). The preparation of these consolidated financial statements requires us to 
make estimates and judgments that affect the reported amounts of assets and liabilities and disclosure of contingent 
assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during 
the reporting period. We base our estimates on historical experience and on various other assumptions that are believed 
to be reasonable under the circumstances. Actual results may materially differ from these estimates under different 
assumptions or conditions. On an on-going basis, we review our estimates to ensure that they appropriately reflect 
changes in our business or new information as it becomes available.

We believe the following critical accounting policies affect our more significant estimates and assumptions used in 
the preparation of our consolidated financial statements:

Business Combinations

The Company applies the provisions of FASB ASC Topic No. 805, Business Combinations, in the accounting for its 
acquisitions, which requires recognition of the assets acquired and the liabilities assumed at their acquisition date fair 
values,  separately  from  goodwill.  Goodwill  as  of  the  acquisition  date  is  measured  as  the  excess  of  consideration 
transferred over the net of the acquisition date fair values of the tangible and identifiable intangible assets acquired 
and liabilities assumed. While the Company uses its best estimates and assumptions to accurately value assets acquired 
and liabilities assumed at the acquisition date as well as contingent consideration, where applicable, its estimates are 
inherently uncertain and subject to refinement. As a result, during the measurement period that exists up to twelve 
months from the acquisition date, the Company may record adjustments to the tangible and specifically identifiable 
intangible assets acquired and liabilities assumed with a corresponding adjustment to goodwill in the reporting period 
in which the adjusted amounts are determined. Upon the conclusion of the measurement period or final determination 
of  the  values  of  assets  acquired  and  liabilities  assumed,  whichever  comes  first,  the  impact  of  any  subsequent 
adjustments is included in the consolidated statements of operations. 

Costs  to  exit  or  restructure  certain  activities  of  an  acquired  company  or  the  Company’s  internal  operations  are 
accounted for as a one-time termination and exit cost pursuant to FASB ASC Topic No. 420, Exit or Disposal Cost 
Obligations, and are accounted for separately from the business combination. A liability for costs associated with an 
exit  or  disposal  activity  is  recognized  and  measured  at  its  fair  value  in  the  Company’s  consolidated  statement  of 
operations in the period in which the liability is incurred.

Uncertain income tax positions and tax-related valuation allowances that are acquired in connection with a business 
combination are initially estimated as of the acquisition date. The Company reevaluates these items quarterly based 
upon facts and circumstances that existed as of the acquisition date, with any adjustments to the preliminary estimates 
being recorded to goodwill if such adjustments occur within the 12-month measurement period. Subsequent to the end 
of the measurement period or the Company’s final determination of the value of the tax allowance or contingency, 
whichever comes first, changes to these uncertain tax positions and tax-related valuation allowances will affect the 
provision for income taxes in the consolidated statement of operations, and could have a material impact on results of 
operations and financial position.

Fair Value of Financial Instruments

The Company measures and discloses fair value measurements as required by FASB ASC Topic No. 820, Fair Value 
Measurements and Disclosures.

Fair value is an exit price, representing the amount that would be received upon the sale of an asset or the amount that 
would be paid to transfer a liability in an orderly transaction between market participants. As such, fair value is a 
market-based measurement that is determined based on assumptions that market participants would use in pricing an 

26

asset or a liability. As a basis for considering such assumptions, the FASB establishes a three-tier value hierarchy, 
which prioritizes the inputs used in the valuation methodologies in measuring fair value:

(cid:129)

(cid:129)

(cid:129)

Level 1 - Observable inputs that reflect quoted prices (unadjusted) for identical assets or liabilities in active 
markets.

Level 2 - Include other inputs that are directly or indirectly observable in the marketplace.

Level 3 - Unobservable inputs which are supported by little or no market activity.

The fair value hierarchy also requires an entity to maximize the use of observable inputs and minimize the use of 
unobservable inputs when measuring fair value.

As required by FASB ASC Topic No. 820, we measure our cash equivalents and short-term investments at fair value. 
Our cash equivalents and short-term investments are classified within Level 1 by using quoted market prices utilizing 
market observable inputs. 

As required by FASB ASC Topic No. 825, Financial Instruments, an entity can choose to measure at fair value many 
financial instruments and certain other items that are not currently required to be measured at fair value. Subsequent 
changes in fair value for designated items are required to be reported in earnings in the current period. This Topic also 
establishes presentation and disclosure requirements for similar types of assets and liabilities measured at fair value. 

As required by FASB ASC Topic No. 350, for goodwill and other intangibles impairment analysis, we utilize fair 
value measurements which are categorized within Level 3 of the fair value hierarchy.

Impairment or Disposal of Long Lived Assets

Long-lived assets to be held are reviewed for events or changes in circumstances which indicate that their carrying 
value may not be recoverable. They are tested for recoverability using undiscounted cash flows to determine whether 
or  not  impairment  to  such  value  has  occurred  as  required  by  FASB  ASC  Topic  No.  360,  Property,  Plant,  and 
Equipment. 

Goodwill

In accordance with FASB ASC Topic No. 350, Intangibles-Goodwill and Other, we review the recoverability of the 
carrying value of goodwill at least annually or whenever events or circumstances indicate a potential impairment. The 
Company’s annual impairment testing date is December 31. Recoverability of goodwill is determined by comparing 
the fair value of the Company’s reporting units to the carrying value of the underlying net assets in the reporting units. 
If the fair value of a reporting unit is determined to be less than the carrying value of its net assets, goodwill is deemed 
impaired and an impairment loss is recognized to the extent that the carrying value of goodwill exceeds the difference 
between the fair value of the reporting unit and the fair value of its other assets and liabilities.

Intangible Assets and Amortization

Amortization expense related to other intangibles acquired in acquisitions is calculated on a straight line basis over 
two  to  ten  years.  Intangible  assets  are  tested  for  impairment  if  events  or  circumstances  occur  indicating  that  the 
respective asset might be impaired.

Going Concern Evaluation

In connection with preparing its consolidated financial statements, management evaluates whether there are conditions 
and events, considered in the aggregate, that raise substantial doubt about the Company’s ability to continue as a going 
concern within  one  year  from  the  date  that  the financial  statements  are  issued.  See  management’s  going  concern 
evaluation for the year ended December 31, 2019 in the “Liquidity and Capital Resources” section above.

27

Revenue Recognition

The Company adopted FASB ASC Topic No. 606, Revenue from Contracts with Customers, as of January 1, 2018, 
and recognizes the sale of goods and services based on the five step analysis of transactions as provided in Topic 606 
which requires an entity to recognize revenue to depict the transfer of promised goods or services to customers in an 
amount  that  reflects  the  consideration  to  which  the  entity  expects  to  be  entitled  in  exchange  for  such  goods  and 
services.

In  our  Wireless  segment,  we  transfer  software  licenses  to  our  customers  on  a  royalty  free,  non-exclusive,  non-
transferrable, limited use basis during the term of the agreement. In some instances, we perform customization services 
to ensure the software operates within our customer’s operating platforms as well as the operating platforms of the 
mobile  devices  used  by  their  end  customers  before  transferring  the  license.  Revenue  related  to  these  services  is 
recognized at a point in time upon acceptance of the software license by the customer. We also earn usage based 
revenue on our platforms. Usage based revenue is generated based on active licenses used by our customer’s end 
customers, the provision of hosting services, revenue share based on media placements on our platform, and use of 
our  Cloud  Based  services.  We  recognize  our  usage  based  revenue  when  we  have  completed  our  performance 
obligation  and  have  the  right  to  invoice  the  customer.  This  revenue  is  generally  recognized  monthly  or  quarterly. 
Finally, in this segment, we ratably recognize revenue over the contract period when customers pay in advance of our 
service delivery.

We also provide consulting services to develop customer specified functionality that are generally not on our software 
development  roadmap.  We  recognize  revenue  from  our  consulting  services  upon  delivery  and  acceptance  by  the 
customer  of  our  software  enhancements  and  upgrades.  For  certain  Wireless  segment  customers  we  provide 
maintenance and technology support services for which the customer pays upfront or as we provide the services. When 
the  customer  pays  upfront,  we  record  the  payments  as  contract  liabilities  and  recognize  revenue  ratably  over  the 
contract period as this is our stand ready performance obligation that is satisfied ratably over the maintenance and 
technology services period.

For our Graphics products where we sell off-the-self software products with no customization or post sale technology 
support services, we recognize revenue at the time we transfer control of the product to the customer. This occurs 
upon  shipment  of  the  product  or  when  the  customer  downloads  the  software  from  our  website  or  website  of  our 
resellers.  We  offer  a  30  day  return  option  to  our  customers;  a  return  reserve  is  established  at  the  time  revenue  is 
recorded  and  the  reserve  is  monitored  and  adjusted  based  on  actual  experience.  Historically,  returns  have  been 
insignificant.

Stock-Based Compensation

The Company accounts for all stock-based payment awards made to employees and directors based on their fair values 
and recognizes such awards as compensation expense over the vesting period using the straight-line method over the 
requisite service period for each award as required by FASB ASC Topic No. 718, Compensation-Stock Compensation.

Recently Adopted Accounting Pronouncements

In May 2014, the FASB issued ASU No. 2014-09, Revenue from Contracts with Customers (Topic 606). ASU 2014-
09 clarifies the principles for recognizing revenue when an entity either enters into a contract with customers to transfer 
goods or services or enters into a contract for the transfer of non-financial assets. The Company adopted ASU 2014-
09 as of January 1, 2018 utilizing the modified retrospective approach. This adoption did not have a material impact 
on our consolidated financial statements. See Note 11 for further details.

In February 2016, the FASB issued ASU No. 2016-02, Leases (Topic 842), to increase transparency and comparability 
among organizations by recognizing all lease transactions (with terms in excess of 12 months) on the balance sheet as 
a lease liability and a right-of-use asset (as defined). The Company adopted the FASB ASC Topic No. 842, Leases, 
and related amendments, as of January 1, 2019, utilizing the modified retrospective approach through a cumulative-
effect adjustment to equity. Management elected the package of practical expedients permitted under the transition 
guidance within the new standard which allowed for the carry forward of the historical lease classification. Adoption 
of the new standard resulted in the recording of additional net lease assets and lease liabilities of approximately $3.1 
million as of January 1, 2019, and an adjustment to retained earnings of $0.1 million. The standard did not materially 

28

impact the consolidated net income or earnings per share and had no impact on cash flows. See Note 13 for further 
details.

Recently Issued Accounting Standards Not Yet Adopted

In August 2018, the FASB issued ASU No. 2018-13, Fair Value Measurement (Topic 820), which is designed to 
improve the effectiveness of disclosures related to fair value measurements. This ASU is effective for annual periods 
beginning after December 15, 2019 and early adoption is allowed in any interim reporting periods within those annual 
reporting periods. The Company is currently assessing the impact that this ASU will have on its consolidated financial 
statements.

Item 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

Our consolidated financial statements appear in a separate section of this Annual Report on Form 10-K beginning on 
page F-1.

Item  9.  CHANGES  IN  AND  DISAGREEMENTS  WITH  ACCOUNTANTS  ON  ACCOUNTING  AND 
FINANCIAL DISCLOSURE

None.

Item 9A. CONTROLS AND PROCEDURES

Evaluation of Disclosure Controls and Procedures

We conducted an evaluation under the supervision and with the participation of our management, including our Chief 
Executive  Officer  and  Chief  Financial  Officer,  of  the  effectiveness  of  the  design  and  operation  of  our  disclosure 
controls and procedures (as defined in Rules 13a-15(e) under the Securities Exchange Act of 1934 (“Exchange Act”)) 
as  of  December  31,  2019.  Based  upon  that  evaluation,  our  Chief  Executive  Officer  and  Chief  Financial  Officer 
determined that as of December 31, 2019, our disclosure controls and procedures were effective to ensure that the 
information required to be disclosed in our Exchange Act reports is recorded, processed, summarized, and reported 
within  the  time  periods  specified  in  the  SEC’s  rules  and  forms,  and  that  such  information  is  accumulated  and 
communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate, 
to  allow  timely  decisions  regarding  required  disclosure.  In  designing  and  evaluating  the  disclosure  controls  and 
procedures, our management recognizes that any controls and procedures, no matter how well designed and operated, 
can provide only reasonable assurance of achieving the desired control objectives, and our management necessarily is 
required to apply its judgment in evaluating the cost-benefit relationship of possible controls and procedures.

Management’s Responsibility for Financial Statements

Our  management  is  responsible  for  the  integrity  and  objectivity  of  all  information  presented  in  this  Report.  The 
consolidated financial statements were prepared in conformity with accounting principles generally accepted in the 
United States of America and include amounts based on management’s best estimates and judgments. Management 
believes  the  consolidated  financial  statements  fairly  reflect  the  form  and  substance  of  transactions  and  that  the 
consolidated financial statements fairly represent the Company’s financial position and results of operations for the 
periods and as of the dates stated therein.

The Audit Committee of the Board of Directors, which is composed solely of independent directors, meets regularly 
with our independent registered public accounting firm, SingerLewak LLP, and representatives of management to 
review accounting, financial reporting, internal control, and audit matters, as well as the nature and extent of the audit 
effort. The Audit Committee is responsible for the engagement of the independent auditors. The independent auditors 
have free access to the Audit Committee.

29

Changes in Internal Control Over Financial Reporting

There have been no changes in our internal controls over financial reporting during the quarter ended December 31, 
2019 that have materially affected, or are reasonably likely to materially affect, our internal controls over financial 
reporting.

Report of Management on Internal Control Over Financial Reporting

Our management, including the Chief Executive Officer and Chief Financial Officer, is responsible for establishing 
and maintaining adequate internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under 
the Exchange Act).

Our management, including the Chief Executive Officer and Chief Financial Officer, assessed the effectiveness of our 
internal control over financial reporting as of December 31, 2019. Management based this assessment on criteria for 
effective internal control over financial reporting described in “Internal Control-Integrated Framework 2013” issued 
by the Committee of Sponsoring Organizations of the Treadway Commission.

Based on this assessment, management determined that, as of December 31, 2019, we maintained effective internal 
control over financial reporting.

The effectiveness of the Company’s internal control over financial reporting as of December 31, 2019 has been audited 
by SingerLewak, LLP, an independent registered public accounting firm, as stated in their report set forth in the Report 
of Independent Registered Public Accounting Firm on page F-2 of this Annual Report on Form 10-K.

Item 9B. OTHER INFORMATION

None.

30

PART III

Item 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

The information required by this Item is set forth under the headings “Proposal 1: Election of Directors,” “Executive 
Officers,”  “Corporate  Governance,”  and  “Delinquent  Section  16(a)  Reports”  in  the  Company’s  definitive  Proxy 
Statement  for  the  2020  Annual  Meeting  of  Stockholders  (“2020  Proxy  Statement”)  and  is  incorporated  herein  by 
reference.  

Item 11. EXECUTIVE COMPENSATION

The  information  required  by  this  Item  is  set  forth  under  the  headings  “Executive  Compensation”  and  “Director 
Compensation” in the Company’s 2020 Proxy Statement and is incorporated herein by reference. 

Item 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT

A  portion  of  the  information  required  by  this  Item  is  set  forth  under  the  heading  “Security  Ownership  of  Certain 
Beneficial Owners and Management” in the Company’s 2020 Proxy Statement and is incorporated herein by reference.  

Securities Authorized for Issuance Under an Equity Compensation Plan

The  following  table  summarizes  information  as  of  December  31,  2019  for  the  equity  compensation  plans  of  the 
Company pursuant to which grants of options, restricted stock, restricted stock units or other rights to acquire shares 
may be granted from time to time (in thousands, except option price data):

2015 Omnibus Equity Incentive Plan (1)
2005 Stock Option / Stock Issuance Plan (2)
Total

Number of
shares to be
issued upon
exercise of
outstanding
options

Weighted
average
exercise
price of
outstanding
options

Number of
shares
remaining
available 
for
future
issuance

101    $
96     
197    $

2.53     
5.63     
4.03     

1,274 
— 
1,274  

(1)

The 2015 Omnibus Equity Incentive Plan (the “2015 OEIP”) was approved by shareholders effective June 18, 
2015.

(2) Upon shareholder approval of the 2015 OEIP, any unissued shares under the 2005 Plan were canceled and no 

longer available for future issuance.

Item  13.  CERTAIN  RELATIONSHIPS  AND  RELATED  TRANSACTIONS,  AND  DIRECTOR 
INDEPENDENCE

The information required by this Item is set forth under the heading “Proposal 1: Election of Directors” and under the 
subheadings  “Board  Member  Independence,”  “Audit  Committee,”  “Compensation  Committee,”  “Governance  and 
Nominating Committee,” and “Certain Relationships and Related Party Transactions” under the heading “Corporate 
Governance” in the Company’s 2020 Proxy Statement and is incorporated herein by reference.

Item 14. PRINCIPAL ACCOUNTING FEES AND SERVICES

The  information  required  by  this  Item  is  set  forth  under  the  heading  “Proposal  3:  Ratification  of  Appointment  of 
Independent Registered Public Accounting Firm” in the Company’s 2020 Proxy Statement and is incorporated herein 
by reference.

31

 
 
   
   
 
   
   
   
 
Item 15. EXHIBITS

(a) (1) Financial Statements

PART IV

Smith Micro’s financial statements appear in a separate section of this Annual Report on Form 10-K beginning on the 
pages referenced below:

REPORTS OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM ............................................

CONSOLIDATED BALANCE SHEETS .............................................................................................................

CONSOLIDATED STATEMENTS OF OPERATIONS......................................................................................

CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY..............................................................

CONSOLIDATED STATEMENTS OF CASH FLOWS .....................................................................................

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS...........................................................................

Page

F-1

F-3

F-4

F-5

F-6

F-7

(3) Exhibits

Exhibit No.

Title

Method of Filing

2.1

2.2

3.1

3.1.1

3.1.2

3.1.3

3.1.4

3.1.5

Asset Purchase Agreement, dated as of December 
17, 2018, between the Company and ISM 
Connect, LLC

Incorporated by reference to Exhibit 2.1 to the 
Registrant’s Current Report on Form 8-K filed on 
December 18, 2018

Asset Purchase Agreement, dated as of February 
12, 2020, between the Company and Circle 
Media Labs Inc.

Incorporated by reference to Exhibit 2.1 to the 
Registrant’s Current Report on Form 8-K filed on 
February 19, 2020

  Amended and Restated Certificate of 
Incorporation 

  Certificate of Amendment to Amended and 
Restated Certificate of Incorporation dated July 
11, 2000 

  Certificate of Amendment of Amended and 
Restated Certificate of Incorporation dated 
August 17, 2005

  Incorporated by reference to Exhibit 3.1 to the 
Registrant's Registration Statement No. 33-95096 
(P)

  Incorporated by reference to Exhibit 3.1.1 to the 
Registrant’s Quarterly Report on Form 10-Q for 
the period ended June 30, 2000, filed on August 
14, 2000

  Incorporated by reference to Exhibit 3.1.2 to the 
Registrant’s Annual Report on Form 10-K for the 
period ended December 31, 2005, filed on March 
31, 2006

  Certificate of Amendment to Amended and 
Restated Certificate of Incorporation dated June 
21, 2012 

  Incorporated by reference to Appendix B to the 
Registrant’s Definitive Proxy Statement on 
Schedule 14A filed on April 27, 2012

  Certificate of Elimination of Series A Junior 
Participating Preferred Stock dated October 16, 
2015

  Incorporated by reference to Exhibit 3.1 to the 
Registrant’s Current Report on Form 8-K filed on 
October 16, 2015

  Certificate of Designation of Series A 
Participating Preferred Stock dated October 16, 
2015

  Incorporated by reference to Exhibit 3.2 to the 
Registrant’s Current Report on Form 8-K filed on 
October 16, 2015

32

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit No.

Title

Method of Filing

3.1.6

3.1.7

  Certificate of Amendment to Amended and 
Restated Certificate of Incorporation dated 
August 15, 2016

  Incorporated by reference to Exhibit 3.1 to the 
Registrant’s Current Report on Form 8-K filed on 
August 17, 2016

Certificate of Designation of Preferences, Rights 
and Limitations of Series B 10% Convertible 
Preferred Stock, dated September 29, 2017

Incorporated by reference to Exhibit 3.1 to the 
Registrant’s Current Report on Form 8-K filed on 
October 4, 2017

3.2

  Amended and Restated Bylaws

3.2.1

  Certificate of Amendment of Amended and 
Restated Bylaws

  Incorporated by reference to Exhibit 3.2 to the 
Registrant's Registration Statement No. 33-95096 
(P)

  Incorporated by reference to Exhibit 3.3 to the 
Registrant’s Current Report on Form 8-K filed on 
October 31, 2007

  Filed herewith

  Incorporated by reference to Exhibit 4.1 to the 
Registrant's Registration Statement No. 33-95096 
(P)

  Incorporated by reference to Exhibit 4.1 to the 
Registrant’s Current Report on Form 8-K filed on 
October 16, 2015

Incorporated by reference to Exhibit 4.1 to the 
Registrant’s Current Report on Form 8-K filed on 
May 17, 2017

  Incorporated by reference to Exhibit 10.2  to the 
Registrant’s Current Report on Form 8-K filed on 
August 20, 2014

  Description of the Company’s Securities 
Registered Pursuant to Section 12 of the 
Securities Exchange Act of 1934

  Specimen certificate representing shares of 
Common Stock

  Preferred Shares Rights Agreement, dated as of 
October 16, 2015, between the Registrant and 
Computershare Trust Company, N.A., as Rights 
Agent

Form of Common Stock Purchase Warrant, dated 
May 17, 2017, issued by the Registrant to each of 
Sutter Securities Incorporated and Chardan 
Capital Markets, LLC

  Form of Registration Rights Agreement dated 
August 15, 2014

  Form of Warrant to Purchase Common Stock, 
dated September 6, 2016, issued by the Registrant 
to each of the Investors party to the Note and 
Warrant Purchase Agreement dated September 2, 
2016

  Incorporated by reference to Exhibit 10.3 to the 
Registrant’s Current Report on Form 8-K filed on 
September 7, 2016

  Form of Registration Rights Agreement, dated 
September 6, 2016 entered into between the 
Registrant and each of the Investors party thereto 

  Incorporated by reference to Exhibit 10.4 to the 
Registrant’s Current Report on Form 8-K filed on 
September 7, 2016

Registration Rights Agreement, dated as of 
September 29, 2017, between the Registrant and 
each of the Purchasers party thereto

Incorporated by reference to Exhibit 10.2 to the 
Registrant’s Current Report on Form 8-K filed on 
October 4, 2017

Registration Rights Agreement, dated as of 
March 5, 2018, between the Registrant and each 
of the Purchasers party thereto

Incorporated by reference to Exhibit 10.2 to the 
Registrant’s Current Report on Form 8-K filed on 
March 6, 2018

4.10

Form of Warrant to Purchase Common Stock, 
issued by the Registrant to each of the Purchasers 
party to the March SPA (defined below)

Incorporated by reference to Exhibit 10.3 to the 
Registrant’s Current Report on Form 8-K filed on 
March 6, 2018

33

4.1

4.2

4.3

4.4

4.5

4.6

4.7

4.8

4.9

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
10.2*

10.3

10.4*

10.5

Exhibit No.

Title

Method of Filing

4.11

4.12

4.13

4.14

Registration Rights Agreement, dated as of May 
3, 2018, between the Registrant and each of the 
Purchasers party thereto

Incorporated by reference to Exhibit 10.2 to the 
Registrant’s Current Report on Form 8-K filed on 
May 4, 2018

Form of Warrant to Purchase Common Stock, 
issued by the Registrant to each of the Purchasers 
party to the May SPA (defined below)

Incorporated by reference to Exhibit 10.3 to the 
Registrant’s Current Report on Form 8-K filed on 
May 4, 2018

Registration Rights Agreement, dated as of 
November 7, 2018, between the Registrant and 
each of the Purchasers party thereto

Incorporated by reference to Exhibit 10.2 to the 
Registrant’s Current Report on Form 8-K filed on 
November 7, 2018

Form of Warrant to Purchase Common Stock, 
issued by the Registrant to each of the Purchasers 
party to the November SPA (defined below)

Incorporated by reference to Exhibit 10.3 to the 
Registrant’s Current Report on Form 8-K filed on 
November 7, 2018

10.1

  Form of Indemnification Agreement

  Amended and Restated 2005 Stock Option / 
Stock Issuance Plan

  Incorporated by reference to Exhibit 10.1 to the 
Registrant's Registration Statement No. 33-95096 
(P)

  Incorporated by reference to Exhibit 10.7 to the 
Registrant’s Registration Statement on Form S-8 
(Reg. No. 333-149222) filed on February 13, 
2008

  Summary of oral agreement dated June 2005 by 
and between William W. Smith, Jr. and the 
Registrant

  Incorporated by reference to Exhibit 10.10 to the 
Registrant’s Quarterly Report on Form 10-Q for 
the quarter ended June 30, 2009

  Amended & Restated Employee Stock Purchase 
Plan

  Form of Common Stock Purchase Agreement 
dated August 15, 2014

10.6*

  2015 Omnibus Equity Incentive Plan

10.6.1*

  Form of Restricted Stock Agreement under the 
2015 Omnibus Equity Incentive Plan

  Incorporated by reference to Exhibit 10.11 to the 
Registrant’s Registration Statement on Form S-8 
(No. 333-169671) filed on September 30, 2010

  Incorporated by reference to Exhibit 10.1 to the 
Registrant’s Current Report on Form 8-K filed on 
August 20, 2014

  Incorporated by reference to Appendix A to the 
Registrant’s Definitive Proxy Statement on 
Schedule 14A filed on April 30, 2015

  Incorporated by reference to Exhibit 10.6.1 to the 
Registrant’s Annual Report on Form 10-K filed 
on March 30, 2018

10.6.2*

10.71

10.8

Amendment to Smith Micro Software, Inc. 2015 
Omnibus Equity Incentive Plan, adopted June 14, 
2018

Incorporated by reference to Exhibit 99.1 to the 
Registrant’s Current Report on Form 8-K filed on 
June 15, 2018

  Note and Warrant Purchase Agreement, dated 
September 2, 2016, by and among the Company 
and each of the Investors party thereto

  Incorporated by reference to Exhibit 10.1 to the 
Registrant’s Current Report on Form 8-K filed on 
September 7, 2016

  Form of Senior Subordinated Promissory Note, 
dated September 6, 2016, issued by the Registrant 
to each of the Investors party to the Note and 
Warrant Purchase Agreement dated September 2, 
2016

  Incorporated by reference to Exhibit 10.2 to the 
Registrant’s Current Report on Form 8-K filed on 
September 7, 2016

1 Exhibits may be removed if there are no longer any obligations or performances required after this filing is made.

34

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit No.

Title

Method of Filing

10.9

10.10

10.11*

10.12

10.12.1

10.12.2

10.13

10.13.1

10.13.2

10.14*

10.15

10.15.1

10.15.2

  Amendment to Senior Subordinated Promissory 
Note, dated December 27, 2016, between the 
Registrant and Unterberg Koller Capital Fund 
L.P.

  Incorporated by reference to Exhibit 10.1 to the 
Registrant’s Current Report on Form 8-K filed on 
December 28, 2016

Form of Subscription Agreement, dated May 16, 
2017, between the Registrant and each of the 
investors party thereto

Incorporated by reference to Exhibit 10.1 to the 
Registrant’s Current Report on Form 8-K filed on 
May 17, 2017

Offer Letter by and between the Registrant and 
Timothy C. Huffmyer, dated June 19, 2017

Incorporated by reference to Exhibit 10.1 to the 
Registrant’s Current Report on Form 8-K filed on 
June 20, 2017

Secured Promissory Note dated June 26, 2017, 
issued by the Registrant to William W. Smith, Jr. 
and Dieva L. Smith

Incorporated by reference to Exhibit 10.1 to the 
Registrant’s Current Report on Form 8-K filed on 
July 7, 2017

Amendment to Secured Promissory Note, dated 
January 30, 2018, between the Registrant and 
William W. Smith, Jr. and Dieva L. Smith

Incorporated by reference to Exhibit 10.2 to the 
Registrant’s Current Report on Form 8-K filed on 
January 31, 2018

Second Amendment to Secured Promissory Note, 
dated March 5, 2018, between the Registrant and 
William W. Smith, Jr. and Dieva L. Smith

Incorporated by reference to Exhibit 10.20.2 to 
the Registrant’s Annual Report on Form 10-K 
filed on March 30, 2018

Secured Promissory Note dated June 23, 2017, 
issued by the Registrant to Steven L. and 
Monique P. Elfman

Incorporated by reference to Exhibit 10.2 to the 
Registrant’s Current Report on Form 8-K filed on 
July 7, 2017

Amendment to Secured Promissory Note, dated 
August 18, 2017, between the Registrant and 
Steven L. and Monique P. Elfman

Incorporated by reference to Exhibit 10.1 to the 
Registrant’s Current Report on Form 8-K filed on 
August 25, 2017

Second Amendment to Secured Promissory Note, 
dated January 30, 2018, between the Registrant 
and Steven L. and Monique P. Elfman

Incorporated by reference to Exhibit 10.1 to the 
Registrant’s Current Report on Form 8-K filed on 
January 31, 2018

Resignation Severance and Release Agreement, 
dated as of July 10, 2017, between the Registrant 
and Steven Yasbek

Incorporated by reference to Exhibit 99.1 to the 
Registrant’s Current Report on Form 8-K/A filed 
on July 11, 2017

Secured Promissory Note, dated August 24, 2017, 
issued by the Registrant to Next Generation TC 
FBO Andrew Arno IRA 1663

Incorporated by reference to Exhibit 10.3 to the 
Registrant’s Current Report on Form 8-K filed on 
August 25, 2017

Amendment to Secured Promissory Note, dated 
January 30, 2018, between the Registrant and 
Next Generation TC FBO Andrew Arno IRA 
1663

Second Amendment to Secured Promissory Note, 
dated March 5, 2018, between the Registrant and 
Next Generation TC FBO Andrew Arno IRA 
1663

Incorporated by reference to Exhibit 10.3 to the 
Registrant’s Current Report on Form 8-K filed on 
January 31, 2018

Incorporated by reference to Exhibit 10.24.2 to 
the Registrant’s Annual Report on Form 10-K 
filed on March 30, 2018

10.16

Secured Promissory Note, dated August 24, 2017, 
issued by the Registrant to Andrew Arno 

Incorporated by reference to Exhibit 10.4 to the 
Registrant’s Current Report on Form 8-K filed on 
August 25, 2017

35

 
 
 
 
 
Exhibit No.

Title

Method of Filing

10.16.1

10.16.2

10.17

10.18

10.19

10.20

10.21

10.22

10.23

10.24

21.1

23.1

31.1

31.2

32.1

Amendment to Secured Promissory Note, dated 
January 30, 2018, between the Registrant and 
Andrew Arno 

Incorporated by reference to Exhibit 10.4 to the 
Registrant’s Current Report on Form 8-K filed on 
January 31, 2018

Second Amendment to Secured Promissory Note, 
dated March 5, 2018, between the Registrant and 
Andrew Arno

Incorporated by reference to Exhibit 10.25.2 to 
the Registrant’s Annual Report on Form 10-K 
filed on March 30, 2018

Securities Purchase Agreement, dated as of 
September 29, 2017, between the Registrant and 
each of the Purchasers party thereto

Incorporated by reference to Exhibit 10.1 to the 
Registrant’s Current Report on Form 8-K filed on 
October 4, 2017

Securities Purchase Agreement, dated as of 
March 5, 2018, between the Registrant and each 
of the Purchasers party thereto (the “March 
SPA”)

Incorporated by reference to Exhibit 10.1 to the 
Registrant’s Current Report on Form 8-K filed on 
March 6, 2018

Letter Agreement, dated March 5, 2018, between 
the Company and William W. Smith, Jr. and 
Dieva L. Smith

Incorporated by reference to Exhibit 10.11 to the 
Registrant’s Quarterly Report on Form 10-Q for 
the quarter ended March 31, 2018

Letter Agreement, dated March 5, 2018, between 
the Company and Andrew Arno 

Form of Lock-Up Agreement entered into 
between the Company and each of its directors 
and certain executive officers in connection with 
the March SPA

Form of Voting Agreement entered into between 
the Company and each of its directors and certain 
executive officers in connection with the March 
SPA

Incorporated by reference to Exhibit 10.12 to the 
Registrant’s Quarterly Report on Form 10-Q for 
the quarter ended March 31, 2018

Incorporated by reference to Exhibit 10.13 to the 
Registrant’s Quarterly Report on Form 10-Q for 
the quarter ended March 31, 2018

Incorporated by reference to Exhibit 10.14 to the 
Registrant’s Quarterly Report on Form 10-Q for 
the quarter ended March 31, 2018

Securities Purchase Agreement, dated as of May 
3, 2018, between the Registrant and each of the 
Purchasers party thereto (the “May SPA”)

Incorporated by reference to Exhibit 10.1 to the 
Registrant’s Current Report on Form 8-K filed on 
May 4, 2018

Securities Purchase Agreement, dated as of 
November 7, 2018, between the Registrant and 
each of the Purchasers party thereto (the 
“November SPA”)

Incorporated by reference to Exhibit 10.1 to the 
Registrant’s Current Report on Form 8-K filed on 
November 7, 2018

  Subsidiaries

  Consent of Independent Registered Public 
Accounting Firm

  Certification of the Chief Executive Officer 
pursuant to Section 302 of the Sarbanes-Oxley 
Act of 2002

  Certification of the Chief Financial Officer 
pursuant to Section 302 of the Sarbanes-Oxley 
Act of 2002

  Filed herewith

  Filed herewith

  Filed herewith

  Filed herewith

  Certifications of the Chief Executive Officer and 
the Chief Financial Officer pursuant to Section 
906 of the Sarbanes-Oxley Act of 2002

  Furnished herewith

36

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
101.INS

XBRL Instance Document

Filed herewith

101.SCH

XBRL Taxonomy Extension Schema Document

Filed herewith

101.CAL

101.DEF

101.LAB

101.PRE

XBRL Taxonomy Extension Calculation 
Linkbase Document

Filed herewith

XBRL Taxonomy Extension Definition Linkbase 
Document

Filed herewith

XBRL Taxonomy Extension Label Linkbase 
Document

XBRL Taxonomy Extension Presentation 
Linkbase Document

Filed herewith

Filed herewith

(P) Paper Filing Exhibit

*denotes the management contracts and compensatory arrangements in which any director or named executive 
officer participates

 (b) Exhibits

The exhibits filed as part of this report are listed above in Item 15(a)(3) of this Form 10-K.

Item 16. FORM 10-K SUMMARY

None.

37

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly 
caused this Report to be signed on its behalf by the undersigned thereunto duly authorized.

SIGNATURES

Date: March 13, 2020

Date: March 13, 2020

SMITH MICRO SOFTWARE, INC.

By: /s/ William W. Smith, Jr.
William W. Smith, Jr.
Chairman of the Board,
President and Chief Executive Officer
(Principal Executive Officer)

By: /s/ Timothy C. Huffmyer
Timothy C. Huffmyer
Vice President and Chief Financial Officer
(Principal Financial and Accounting Officer)

Pursuant  to  the  requirements  of  the  Securities  Exchange  Act  of  1934,  this  Report  has  been  signed  below  by  the 
following persons on behalf of the registrant and in the capacities and on the dates indicated.

Signature

Title

/s/ William W. Smith, Jr.
William W. Smith, Jr.

/s/ Timothy C. Huffmyer
Timothy C. Huffmyer

/s/ Andrew Arno
Andrew Arno

/s/ Thomas G. Campbell
Thomas G. Campbell

/s/ Steven L. Elfman
Steven L. Elfman

/s/ Samuel Gulko
Samuel Gulko

/s/ Gregory J. Szabo
Gregory J. Szabo

Date

March 13, 2020

Chairman of the Board,
President and Chief Executive Officer
(Principal Executive Officer)

Vice President and Chief Financial Officer
(Principal Financial and Accounting Officer)

March 13, 2020

March 13, 2020

March 13, 2020

March 13, 2020

March 13, 2020

March 13, 2020

Director

Director

Director

Director

Director

38

 
 
 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Stockholders and the Board of Directors
Smith Micro Software, Inc. and its subsidiaries

Opinion on the Financial Statements
We have audited the accompanying consolidated balance sheets of Smith Micro Software, Inc. and its subsidiaries 
(collectively, the “Company”) as of December 31, 2019 and 2018, the related consolidated statements of operations, 
stockholders’ equity, and cash flows for each of the years then ended (collectively, the “financial statements”). In our 
opinion, the financial statements present fairly, in all material respects, the financial position of the Company as of 
December 31, 2019 and 2018, and the results of its operations and its cash flows for each of the years then ended, in 
conformity with accounting principles generally accepted in the United States of America.

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United 
States) (PCAOB), the Company's internal control over financial reporting as of December 31, 2019, based on criteria 
established in Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the 
Treadway  Commission  in  2013,  and  our  report  dated  March  13,  2020  expressed  an  unqualified  opinion  on  the 
effectiveness of the Company’s internal control over financial reporting.

Basis for Opinion
These financial statements are the responsibility of the Company’s management. Our responsibility is to express an 
opinion on the Company’s financial statements based on our audits. We are a public accounting firm registered with 
the PCAOB and are required to be independent with respect to the Company in accordance with U.S. federal securities 
laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and 
perform  the  audits  to  obtain  reasonable  assurance  about  whether  the  financial  statements  are  free  of  material 
misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material 
misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to 
those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in 
the financial statements. Our audits also included evaluating the accounting principles used and significant estimates 
made by management, as well as evaluating the overall presentation of the financial statements. We believe that our 
audits provide a reasonable basis for our opinion.

/s/ SingerLewak LLP

We have served as the Company’s auditor since 2004.

Denver, Colorado
March 13, 2020

F-1

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Stockholders and the Board of Directors
Smith Micro Software, Inc. and its subsidiaries

Opinion on the Internal Control Over Financial Reporting
We have audited Smith Micro Software, Inc. and its Subsidiaries’ (collectively, “the Company”) internal control over 
financial reporting as of December 31, 2019, based on criteria established in Internal Control—Integrated Framework 
issued  by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway  Commission  in  2013.  In  our  opinion,  the 
Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 
2019, based on criteria established in Internal Control—Integrated Framework issued by the Committee of Sponsoring 
Organizations of the Treadway Commission in 2013.

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United 
States) (PCAOB), the consolidated balance sheets of the Company as of December 31, 2019 and 2018, the related 
consolidated statements of operations, shareholders’ equity and cash flows for each of the years then ended, and our 
report dated March 13, 2020, expressed an unqualified opinion.

Basis for Opinion
The Company’s management is responsible for maintaining effective internal control over financial reporting and for 
its assessment of the effectiveness of internal control over financial reporting in the accompanying Management’s 
Report on the Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company’s 
internal  control  over  financial  reporting  based  on  our  audit.  We  are  a  public  accounting  firm  registered  with  the 
PCAOB and are required to be independent with respect to the Company in accordance with U.S. federal securities 
laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and 
perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was 
maintained in all material respects. Our audit included obtaining an understanding of internal control over financial 
reporting,  assessing  the  risk  that  a  material  weakness  exists,  and  testing  and  evaluating  the  design  and  operating 
effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures 
as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control Over Financial Reporting
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding 
the reliability of financial reporting and the preparation of financial statements for external purposes in accordance 
with generally accepted accounting principles. A company’s internal control over financial reporting includes those 
policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly 
reflect  the  transactions  and  dispositions  of  the  assets  of  the  company;  (2)  provide  reasonable  assurance  that 
transactions  are  recorded  as  necessary  to  permit  preparation  of  financial  statements  in  accordance  with  generally 
accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance 
with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding 
prevention or timely detection of unauthorized acquisition, use or disposition of the company’s assets that could have 
a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. 
Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become 
inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may 
deteriorate.

/s/ SingerLewak LLP

Denver, Colorado
March 13, 2020

F-2

 
SMITH MICRO SOFTWARE, INC.
CONSOLIDATED BALANCE SHEETS
(in thousands, except share and par value data)

Current assets:

Assets

Cash and cash equivalents
Accounts receivable, net of allowances for doubtful accounts and
   other adjustments of $253 and $135 at December 31, 2019
   and 2018, respectively
Prepaid expenses and other current assets

Total current assets
Equipment and improvements, net
Right-of-use assets
Deferred tax asset, net
Other assets
Intangible assets, net
Goodwill

Total assets

Liabilities and Stockholders' Equity

Current liabilities:

Accounts payable
Accrued payroll and benefits
Current operating lease liabilities
Other accrued liabilities
Deferred revenue
Total current liabilities
Non-current liabilities:

Operating lease liabilities
Deferred rent
Other long term liabilities

Total non-current liabilities
Commitments and contingencies (Note 12)
Stockholders' equity:

December 31,

2019

2018

  $

28,268    $

12,159 

  $

  $

10,894   
802   
39,964   
2,109   
6,464   
94   
234   
4,535   
7,797   
61,197    $

2,050    $
2,107   
1,221   
244   
98   
5,720   

5,774   
885   
134   
6,793   

7,130 
795 
20,084 
865 
— 
191 
140 
238 
3,685 
25,203 

1,160 
1,745 
— 
450 
28 
3,383 

— 
723 
534 
1,257 

Preferred stock, par value $0.001 per share; 5,000,000 shares
   authorized; 0 and 1,345 shares issued and outstanding at
   December 31, 2019 and 2018, respectively
Common stock, par value $0.001 per share; 100,000,000 shares
   authorized; 38,475,084 and 28,241,129 shares issued and
   outstanding at December 31, 2019 and 2018, respectively
Additional paid-in capital
Accumulated comprehensive deficit

Total  stockholders’ equity

Total liabilities and stockholders' equity

  $

—   

— 

38   
274,041   
(225,395)  
48,684   
61,197    $

28 
256,626 
(236,091)
20,563 
25,203  

See accompanying notes to the consolidated financial statements.

F-3

 
 
 
 
 
 
   
 
 
 
    
 
  
 
 
    
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
  
 
 
    
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
  
 
 
    
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SMITH MICRO SOFTWARE, INC.
CONSOLIDATED STATEMENTS OF OPERATIONS
(in thousands, except per share amounts)

Revenues
Cost of revenues
Gross profit
Operating expenses:

Selling and marketing
Research and development
General and administrative
Restructuring expenses
Total operating expenses

Operating income (loss)
Non-operating income (expense):

Change in fair value of warrant liability
Loss on debt extinguishment
Gain on sale of software product
Interest income (expense), net
Other expense, net

Income (loss) before provision for income taxes
Provision for income tax expense
Net income (loss)

Net earnings (loss) per share:

Basic
Diluted

Weighted average shares outstanding:

Basic
Diluted

Year Ended December 31,

2019

2018

  $

43,346    $
3,927   
39,419   

7,517   
11,682   
9,921   
194   
29,314   
10,105   

—   
—   
483   
228   
(14)  
10,802   
80   
10,722   

0.31    $
0.29    $

34,513   
36,991   

  $
  $

26,285 
4,333 
21,952 

5,784 
8,602 
8,607 
173 
23,166 
(1,214)

(812)
(203)
— 
(472)
(26)
(2,727)
13 
(2,740)

(0.14)
(0.14)

22,322 
22,322  

See accompanying notes to the consolidated financial statements.

F-4

 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
    
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
  
 
 
    
 
  
 
 
    
 
  
 
 
 
 
 
 
 
SMITH MICRO SOFTWARE, INC.
CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
(in thousands)

Preferred stock

    Common stock

   Additional    Accumulated     
    paid-in    comprehensive    

  Shares     Amount     Shares     Amount    

6    $

—      14,269    $

capital
14    $ 237,486    $

deficit
(232,933)  $ 4,567 

    Total

BALANCE, December 31, 2017
Non-cash compensation recognized on
   stock options and ESPP
Restricted stock grants, net of cancellations    
Cancellation of shares for payment of
   withholding tax
Employee stock purchase plan
Preferred shares converted to common
   shares
Common shares issued in stock offering,
   net of offering costs
Issuance of warrants in stock offering
Exercise of warrants
Reclassification of warrants previously
   classified as liabilities to equity
Warrant repricing
Canadian tax adjustments from prior period    
Preferred stock dividends
Comprehensive loss
BALANCE, December 31, 2018
Non-cash compensation recognized on
   stock options and ESPP
Restricted stock grants, net of cancellations    
Cancellation of shares for payment of
   withholding tax
Employee stock purchase plan
Preferred shares converted to common
   shares
Common shares issued in stock offering,
   net of offering costs
Common shares issued in connection with
   Smart Retail acquisition, net
Exercise of common stock warrants
Exercise of stock options
Preferred stock dividends
Cumulative effect of adoption of ASC 842    
Comprehensive loss
BALANCE, December 31, 2019

  $

—     
—     

—     
—     

—     
—     
—      1,124     

—     
—     

(94)   
5     

—     
1     

—     
—     

36     
898     

(209)   
5     

—     
—     

—     
—     

36 
899 

(209)
5 

(5)   

—      3,645     

4     

(4)   

—     

— 

—     
—     
—     

—     
—     
—     
—     
—     
1    $

—     
—     

—     
—     

—      9,267     
—     
—     
26     
—     

9     
—     
—     

17,591     
(6,792)   
—     

—      17,600 
(6,792)
—     
— 
—     

—     
—     
—     
—     
—     
—     
—     
—     
—     
—     
—      28,242    $

—     
—     
—      1,225     

—     
—     

(214)   
4     

7,604     
—     
11     
—     
—     
—     
—     
— 
—     
—     
28    $ 256,626    $

—     
(11)   
(2)   
(404)   
(2,741)   

7,604 
— 
(2)
(404)
(2,741)
(236,091)  $ 20,563 

—     
1     

—     
—     

43     
1,450     

(701)   
10     

—     
—     

43 
1,451 

—     
—     

(701)
10 

(1)   

—      1,180     

1     

(1)   

—     

— 

—     

—     

—     

—     

(14)   

—     

(14)

—     
—     
—     
—     
—     
—     
—    $

—      2,699     
—      5,327     
13     
—     
—     
—     
—     
—     
—     
—     
—      38,476    $

5,126     
3     
11,452     
5     
50     
—     
—     
— 
—     
—     
—     
—     
38    $ 274,041    $

5,129 
—     
—      11,457 
50 
—     
(119)
(119)   
93 
93     
10,722      10,722 
(225,395)  $ 48,684  

See accompanying notes to the consolidated financial statements.

F-5

 
 
  
 
    
 
    
 
    
 
 
 
 
 
 
 
 
   
 
   
   
   
   
   
   
   
   
   
   
   
  
   
   
   
   
   
   
   
   
   
   
   
  
   
SMITH MICRO SOFTWARE, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)

Operating activities:
Net income (loss)
Adjustments to reconcile net income (loss) to net cash provided by (used in)
   operating activities:

Depreciation and amortization
Non-cash rent expense
Amortization of debt discounts and financing issuance costs
Restructuring costs
Gain on sale of software product
Change in fair value of warrant liability
Loss on debt extinguishment
Provision for adjustments to accounts receivable and doubtful accounts
Provision for excess and obsolete inventory
Loss on disposal of fixed assets
Non-cash compensation related to stock options and restricted stock
Deferred income taxes
Change in operating accounts:
Accounts receivable
Prepaid expenses and other assets
Accounts payable and accrued liabilities
Deferred revenue

Net cash provided by (used in) operating activities

Investing activities:
Acquisitions, net
Proceeds from sale of software product
Capital expenditures

Net cash used in investing activities

Financing activities:

Proceeds from exercise of common stock warrants
Proceeds from (payments related to) issuance of common stock
Repayments of short-term secured promissory notes
Repayments of related-party notes payable
Repayments of notes payable
Proceeds from exercise of stock options
Proceeds from stock sale for employee stock purchase plan
Preferred stock dividends

Net cash provided by financing activities

Net increase in cash and cash equivalents
Cash and cash equivalents, beginning of period
Cash and cash equivalents, end of period

Supplemental disclosures of cash flow information:

Cash paid for income taxes
Cash paid for interest

Non-cash investing and financing activities:

Issuance of common stock in connection with acquisition
Issuance of common stock warrants in connection with stock offering
Reclassification of warrants from liabilities to equity
Conversion of preferred stock to common stock

Year Ended December 31,
2018
2019

  $

10,722    $

(2,740)

1,341   
954   
—   
194   
(483)  
—   
—   
143   
1   
6   
1,494   
97   

(3,811)  
(32)  
(417)  
(221)  
9,988   

(3,974)  
370   
(1,659)  
(5,263)  

11,457   
(14)  
—   
—   
—   
50   
10   
(119)  
11,384   
16,109   
12,159   
28,268    $

779 
— 
239 
173 
— 
812 
203 
(82)
(16)
7 
935 
213 

(1,903)
(197)
(1,252)
(45)
(2,874)

— 
— 
(173)
(173)

— 
17,600 
(1,000)
(1,200)
(2,000)
— 
5 
(404)
13,001 
9,954 
2,205 
12,159 

104    $
—    $

2 
386 

5,129    $
—    $
—    $
1    $

— 
10,792 
7,604 
4  

  $

  $
  $

  $
  $
  $
  $

See accompanying notes to the consolidated financial statements.

F-6

 
 
 
 
 
   
 
 
 
    
 
  
 
 
    
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
  
 
 
    
 
  
 
 
 
    
 
  
 
 
    
 
  
SMITH MICRO SOFTWARE, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

1. Organization, Basis of Presentation and Summary of Significant Accounting Policies

The Company

Smith Micro develops software to simplify and enhance the mobile experience, providing solutions to some of 
the leading wireless and cable service providers around the world. From enabling the family digital lifestyle to 
providing powerful voice messaging capabilities, we strive to enrich today’s connected lifestyles while creating 
new opportunities to engage consumers via smartphones and consumer IoT devices. Our portfolio includes a 
wide range of products for creating, sharing and monetizing rich content, such as visual voice messaging, retail 
content display optimization and performance analytics on any product set. 

In general, we offer our customers:

(cid:129) Valuable  digital  services  that  connect  today’s  digital  lifestyle,  including  leading  edge  family 
location and parental controls, as well as enabling connected family and consumer IoT devices to 
mobile consumers worldwide;

(cid:129)

(cid:129)

(cid:129)

Easy  visual  access  to  wirelessly  delivered  voicemail  messages,  while  also  providing  easy 
conversion of voice messages to text and email messages that can be delivered through a variety of 
devices;

Immediate, consistent and measurable retail content that educates consumers, creates awareness of 
products and services and drives in store sales; and

Engaging retail content displayed on wireless devices in retail locations that also gather valuable 
actionable analytics.

We continue to innovate and evolve our business to respond to industry trends and maximize opportunities in 
emerging  markets,  such  as  digital  lifestyle  services  and  online  safety,  “Big  Data”  analytics,  automotive 
telematics, and the consumer IoT marketplace. The key to our longevity, however, is not simply technological 
innovation, but our never-ending focus on understanding our customers’ needs and delivering value.

Basis of Presentation

The accompanying consolidated financial statements reflect the operating results and financial position of Smith 
Micro and its wholly owned subsidiaries in accordance with accounting principles generally accepted in the 
United States of America (“U.S. GAAP”). All intercompany amounts have been eliminated in consolidation.

Foreign Currency Transactions

The Company has international operations resulting from current and prior year acquisitions. The countries in 
which the Company has a subsidiary or branch office are Serbia, Sweden, and Portugal. The functional currency 
for all of these foreign entities is the U.S. dollar in accordance with the Financial Accounting Standards Board 
(“FASB”)  Accounting  Standards  Codification  (“ASC”)  Topic  No.  830-30,  Foreign  Currency  Matters-
Translation of Financial Statements. Foreign currency transactions that increase or decrease expected functional 
currency cash flows is a foreign currency transaction gain or loss that are included in determining net income 
for  the  period  in  which  the  exchange  rate  changes.  Likewise,  a  transaction  gain  or  loss  (measured  from  the 
transaction date or the most recent intervening balance sheet date, whichever is later) realized upon settlement 
of a foreign currency transaction is included in determining net income for the period in which the transaction 
is settled.

F-7

Business Combinations

The Company applies the provisions of FASB ASC Topic No. 805, Business Combinations, in the accounting 
for  its  acquisitions,  which  requires  recognition  of  the  assets  acquired  and  the  liabilities  assumed  at  their 
acquisition date fair values, separately from goodwill. Goodwill as of the acquisition date is measured as the 
excess of consideration transferred over the net of the acquisition date fair values of the tangible and identifiable 
intangible assets acquired and liabilities assumed. While the Company uses its best estimates and assumptions 
to  accurately  value  assets  acquired  and  liabilities  assumed  at  the  acquisition  date  as  well  as  contingent 
consideration, where applicable, its estimates are inherently uncertain and subject to refinement. As a result, 
during the measurement period that exists up to twelve months from the acquisition date, the Company may 
record adjustments to the tangible and specifically identifiable intangible assets acquired and liabilities assumed 
with  a  corresponding  adjustment  to  goodwill  in  the  reporting  period  in  which  the  adjusted  amounts  are 
determined.  Upon  the  conclusion  of  the  measurement  period  or  final  determination  of  the  values  of  assets 
acquired and liabilities assumed, whichever comes first, the impact of any subsequent adjustments is included 
in the consolidated statements of operations. 

Costs to exit or restructure certain activities of an acquired company or the Company’s internal operations are 
accounted for as a one-time termination and exit cost pursuant to FASB ASC Topic No. 420, Exit or Disposal 
Cost  Obligations,  and  are  accounted  for  separately  from  the  business  combination.  A  liability  for  costs 
associated  with  an  exit  or  disposal  activity  is  recognized  and  measured  at  its  fair  value  in  the  Company’s 
consolidated statement of operations in the period in which the liability is incurred.

Uncertain  income  tax  positions  and  tax-related  valuation  allowances  that  are  acquired  in  connection  with  a 
business combination are initially estimated as of the acquisition date. The Company reevaluates these items 
quarterly based upon facts and circumstances that existed as of the acquisition date, with any adjustments to the 
preliminary estimates being recorded to goodwill if such adjustments occur within the 12-month measurement 
period. Subsequent to the end of the measurement period or the Company’s final determination of the value of 
the tax allowance or contingency, whichever comes first, changes to these uncertain tax positions and tax-related 
valuation allowances will affect the provision for income taxes in the consolidated statement of operations, and 
could have a material impact on results of operations and financial position.

Use of Estimates

The  preparation  of  consolidated  financial  statements  in  conformity  with  accounting  principles  generally 
accepted in the U.S. requires management to make estimates and assumptions that affect the reported amounts 
in  the  consolidated  financial  statements  and  accompanying  notes.  Actual  results  could  differ  from  those 
estimates.

Fair Value of Financial Instruments

The Company measures and discloses fair value measurements as required by FASB ASC Topic No. 820, Fair 
Value Measurements and Disclosures.

Fair value is an exit price, representing the amount that would be received upon the sale of an asset or the amount 
that would be paid to transfer a liability in an orderly transaction between market participants. As such, fair 
value is a market-based measurement that is determined based on assumptions that market participants would 
use in pricing an asset or a liability. As a basis for considering such assumptions, the FASB establishes a three-
tier value hierarchy, which prioritizes the inputs used in the valuation methodologies in measuring fair value:

(cid:129)

(cid:129)

(cid:129)

Level 1 - Observable inputs that reflect quoted prices (unadjusted) for identical assets or liabilities 
in active markets.

Level 2 - Include other inputs that are directly or indirectly observable in the marketplace.

Level 3 - Unobservable inputs which are supported by little or no market activity.

F-8

The fair value hierarchy also requires an entity to maximize the use of observable inputs and minimize the use 
of unobservable inputs when measuring fair value.

As required by FASB ASC Topic No. 820, we measure our cash equivalents and short-term investments at fair 
value. Our cash equivalents and short-term investments are classified within Level 1 by using quoted market 
prices utilizing market observable inputs. 

As required by FASB ASC Topic No. 825, Financial Instruments, an entity can choose to measure at fair value 
many financial instruments and certain other items that are not currently required to be measured at fair value. 
Subsequent  changes  in  fair  value  for  designated  items  are  required  to  be  reported  in  earnings  in  the  current 
period.  This  Topic  also  establishes  presentation  and  disclosure  requirements  for  similar  types  of  assets  and 
liabilities measured at fair value. 

As required by FASB ASC Topic No. 350, for goodwill and other intangibles impairment analysis, we utilize 
fair value measurements which are categorized within Level 3 of the fair value hierarchy.

Significant Concentrations

For the year ended December 31, 2019, one customer, accounting for over 10% of revenues, made up 84% of 
revenues and 92% of accounts receivable, and one service provider with more than 10% of purchases totaled 
10% of accounts payable. For the year ended December 31, 2018, one customer, accounting for over 10% of 
revenues, made up 81% of revenues and 82% of accounts receivable, and one service provider with more than 
10% of purchases totaled 21% of accounts payable. 

Cash and Cash Equivalents

Cash and cash equivalents generally consist of cash, government securities, mutual funds, and money market 
funds. These securities are primarily held in one financial institution and are uninsured except for the minimum 
Federal Deposit Insurance Corporation coverage, and have original maturity dates of three months or less. As 
of  December  31,  2019  and  2018,  bank  balances  totaling  approximately  $28.0  million  and  $11.8  million, 
respectively, were uninsured.

Accounts Receivable and Allowance for Doubtful Accounts

We sell our products worldwide. We perform ongoing credit evaluations of our customers and adjust credit 
limits  based  upon  payment  history,  the  customer’s  current  credit  worthiness  and  various  other  factors,  as 
determined by our review of their current credit information. We continuously monitor collections and payments 
from our customers. We estimate credit losses and maintain an allowance for doubtful accounts reserve based 
upon these estimates. While such credit losses have historically been within our estimated reserves, we cannot 
guarantee that we will continue to experience the same credit loss rates that we have in the past. If not, this could 
have an adverse effect on our consolidated financial statements. Allowances for product returns are included in 
other adjustments to accounts receivable on the accompanying consolidated balance sheets. Product returns are 
estimated based on historical experience and have also been within management’s estimates.

Equipment and Improvements

Equipment and improvements are stated at cost. Depreciation is computed using the straight-line method based 
on the estimated useful lives of the assets, generally ranging from three to seven years. Leasehold improvements 
are amortized using the straight-line method over the shorter of the estimated useful life of the asset or the lease 
term.

Internal Software Development Costs

Development costs incurred in the research and development of new software products and enhancements to 
existing software products are expensed as incurred until technological feasibility has been established. The 

F-9

Company considers technological feasibility to be established when all planning, designing, coding, and testing 
has  been  completed  according  to  design  specifications.  After  technological  feasibility  is  established,  any 
additional  costs  are  capitalized.  Through  December  31,  2019,  software  has  been  substantially  completed 
concurrently with the establishment of technological feasibility; accordingly, no costs have been capitalized to 
date.

Impairment or Disposal of Long Lived Assets

Long-lived  assets  to  be  held  are  reviewed  for  events  or  changes  in  circumstances  which  indicate  that  their 
carrying value may not be recoverable.  They are tested for recoverability using undiscounted cash flows to 
determine whether or not impairment to such value has occurred as required by FASB ASC Topic No. 360, 
Property,  Plant,  and  Equipment.  The  Company  determined  there  was  an  impairment  of  its  Customer 
Relationships intangible asset in the amount of $0.4 million as of December 31, 2016.  

Goodwill

In accordance with FASB ASC Topic No. 350, Intangibles-Goodwill and Other, we review the recoverability 
of the carrying value of goodwill at least annually or whenever events or circumstances indicate a potential 
impairment.  The  Company’s  annual  impairment  testing  date  is  December 31.  Recoverability  of  goodwill  is 
determined by comparing the fair value of the Company’s reporting units to the carrying value of the underlying 
net assets in the reporting units. If the fair value of a reporting unit is determined to be less than the carrying 
value of its net assets, goodwill is deemed impaired and an impairment loss is recognized to the extent that the 
carrying value of goodwill exceeds the difference between the fair value of the reporting unit and the fair value 
of its other assets and liabilities.

Intangible Assets and Amortization

Amortization expense related to other intangibles acquired in acquisitions is calculated on a straight line basis 
over two to ten years. Intangible assets are tested for impairment if events or circumstances occur indicating 
that the respective asset might be impaired.

Derivatives

The Company analyzes all financial instruments with features of both liabilities and equity under FASB ASC 
Topic No. 480, Distinguishing Liabilities from Equity and FASB ASC Topic No. 815, Derivatives and Hedging. 
Derivative liabilities are adjusted to reflect fair value at each period end, with any increase or decrease in the 
fair  value  being  recorded  in  results  of  operations  as  adjustments  to  fair  value  of  derivatives.  The  effects  of 
interactions between embedded derivatives are calculated and accounted for in arriving at the overall fair value 
of the financial instruments.

Going Concern Evaluation

In  connection  with  preparing  consolidated  financial  statements  for  the  year  ended  December  31,  2019, 
management  evaluated  whether  there  were  conditions  and  events,  considered  in  the  aggregate,  that 
raised substantial doubt about the Company’s ability to continue as a going concern within one year from the 
date that the financial statements are issued.

The Company considered the historical operating loss and negative cash flow from operating activities trends, 
including the positive trends occurring in the recent year.  

The Company evaluated its ability to meet its obligations as they become due within one year from the date 
that the financial statements are issued and management believes that the Company will generate enough cash 
from operations to satisfy its obligations for the next twelve months from the issuance date.

F-10

Revenue Recognition

The Company adopted FASB ASC Topic No. 606, Revenue from Contracts with Customers, as of January 1, 
2018, and recognizes the sale of goods and services based on the five step analysis of transactions as provided 
in Topic 606 which requires an entity to recognize revenue to depict the transfer of promised goods or services 
to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange 
for such goods and services.

In our Wireless segment, we transfer software licenses to our customers on a royalty free, non-exclusive, non-
transferrable, limited use basis during the term of the agreement. In some instances, we perform customization 
services  to  ensure  the  software  operates  within  our  customer’s  operating  platforms  as  well  as  the  operating 
platforms of the mobile devices used by their end customers before transferring the license. Revenue related to 
these services is recognized at a point in time upon acceptance of the software license by the customer. We also 
earn usage based revenue on our platforms. Usage based revenue is generated based on active licenses used by 
our customer’s end customers, the provision of hosting services, revenue share based on media placements on 
our  platform,  and  use  of  our  Cloud  Based  services.  We  recognize  our  usage  based  revenue  when  we  have 
completed our performance obligation and have the right to invoice the customer. This revenue is generally 
recognized monthly or quarterly. Finally, in this segment, we ratably recognize revenue over the contract period 
when customers pay in advance of our service delivery.

We also provide consulting services to develop customer specified functionality that are generally not on our 
software  development  roadmap.  We  recognize  revenue  from  our  consulting  services  upon  delivery  and 
acceptance  by  the  customer  of  our  software  enhancements  and  upgrades.  For  certain  Wireless  segment 
customers we provide maintenance and technology support services for which the customer pays upfront or as 
we provide the services. When the customer pays upfront, we record the payments as contract liabilities and 
recognize  revenue  ratably  over  the  contract  period  as  this  is  our  stand  ready  performance  obligation  that  is 
satisfied ratably over the maintenance and technology services period.

For  our  Graphics  products  where  we  sell  off-the-self  software  products  with  no  customization  or  post  sale 
technology support services, we recognize revenue at the time we transfer control of the product to the customer. 
This occurs upon shipment of the product or when the customer downloads the software from our website or 
website of our resellers. We offer a 30 day return option to our customers; a return reserve is established at the 
time revenue is recorded and the reserve is monitored and adjusted based on actual experience. Historically, 
returns have been insignificant.

Product and Services Warranties

Warranty related costs are recorded in our operating expenses as incurred as these costs are immaterial for the 
products and services we sell.  

Shipping and Handling Costs

We  incur  shipping  and  handling  costs  as  part  of  our  Graphics  software  sales.  These  costs  are  treated  as 
fulfillment costs and are expensed as incurred. 

Principal and Agent Considerations

We own the Intellectual Property and retain ownership when we license our customized software solutions for 
use by our Wireless segment customers. We are a principal in these transactions and as such we recognize our 
Wireless segment revenue on a gross basis. 

We sell our Graphics software products directly to end consumers as well as through our distributors and re-
sellers. We are a principal in these transactions as we bear the inventory risk, customers (or customer’s end 
users)  view  us  as  the  primary  obligor  responsible  for  supporting  the  software  products,  and  we  have  full 
discretion in establishing the prices for our graphics software products. As a principal we record our Graphics 
revenues on a gross basis.

F-11

Sales Incentives

For our Graphics sales, the cost of sales incentives the Company offers without charge to customers that can be 
used in, or that are exercisable by a customer as a result of, a single exchange transaction is accounted for as a 
reduction of revenue as required by FASB ASC Topic No. 605-50, Revenue Recognition-Customer Payments 
and  Incentives.  We  use  historical  redemption  rates  to  estimate  the  cost  of  customer  incentives.  Total  sales 
incentives were $16 thousand and $0.1 million for the years ended December 31, 2019 and 2018, respectively.

Stock-Based Compensation

The Company accounts for all stock-based payment awards made to employees and directors based on their fair 
values  and  recognizes  such  awards  as  compensation  expense  over  the  vesting  period  using  the  straight-line 
method  over  the  requisite  service  period  for  each  award  as  required  by  FASB  ASC  Topic  No.  718, 
Compensation-Stock Compensation.

Recently Adopted Accounting Pronouncements

In May 2014, the FASB issued ASU No. 2014-09, Revenue from Contracts with Customers (Topic 606). ASU 
2014-09  clarifies  the  principles  for  recognizing  revenue  when  an  entity  either  enters  into  a  contract  with 
customers to transfer goods or services or enters into a contract for the transfer of non-financial assets. The 
Company  adopted  ASU  2014-09  as  of  January  1,  2018  utilizing  the  modified  retrospective  approach.  This 
adoption did not have a material impact on our consolidated financial statements. See Note 11 for further details.

In  February  2016,  the  FASB  issued  ASU  No.  2016-02,  Leases  (Topic  842),  to  increase  transparency  and 
comparability among organizations by recognizing all lease transactions (with terms in excess of 12 months) on 
the balance sheet as a lease liability and a right-of-use asset (as defined). The Company adopted the FASB ASC 
Topic No. 842, Leases, and related amendments, as of  January  1, 2019, utilizing  the  modified retrospective 
approach  through  a  cumulative-effect  adjustment  to  equity.  Management  elected  the  package  of  practical 
expedients permitted under the transition guidance within the new standard which allowed for the carry forward 
of the historical lease classification. Adoption of the new standard resulted in the recording of additional net 
lease  assets  and  lease  liabilities  of  approximately  $3.1  million  as  of  January  1,  2019,  and  an  adjustment  to 
retained earnings of $0.1 million. The standard did not materially impact the consolidated net income or earnings 
per share and had no impact on cash flows. See Note 13 for further details.

Recently Issued Accounting Standards Not Yet Adopted

In August 2018, the FASB issued ASU No. 2018-13, Fair Value Measurement (Topic 820), which is designed 
to improve the effectiveness of disclosures related to fair value measurements. This ASU is effective for annual 
periods beginning after December 15, 2019 and early adoption is allowed in any interim reporting periods within 
those annual reporting periods. The Company is currently assessing the impact that this ASU will have on its 
consolidated financial statements.

F-12

2. Acquisitions

In December 2018, the Company entered into a definitive agreement to acquire the net assets of ISM Connect, 
LLC’s Smart Retail product Suite (“Smart Retail”). The transaction closed on January 9, 2019.  

The following table summarizes the consideration paid for the Smart Retail acquisition in 2019 (in thousands):

Fair value of assets acquired
Fair value of liabilities assumed

Total purchase price

Components of purchase price:

Cash
Common stock

Total purchase price

  $

  $

  $

  $

The Company’s allocation of the purchase price is summarized as follows (in thousands):

Assets:

Costs incurred on projects not complete
Intangible assets
Goodwill

Total assets

Liabilities:

Deferred revenue
Total liabilities
Total purchase price

  $

  $

  $

  $

9,394 
291 
9,103 

3,974 
5,129 
9,103  

53 
5,229 
4,112 
9,394 

291 
291 
9,103  

The purpose of the Smart Retail acquisition was to acquire a new growing and profitable revenue stream while 
deepening  the  relationships  with  our  customers.  The  Smart  Retail  platform,  which  the  Company  now  calls 
ViewSpot,  enables  wireless  carriers  and  retailers  to  offer  powerful  on-screen,  interactive  device  demos  that 
deliver consistent, secure and targeted content that showcase the features of the devices that consumers what to 
see and learn more about. ViewSpot provides analytics capabilities, which allows customers to gain valuable 
insights and buying behaviors. The platform was a logical addition to the Company’s existing product line that 
reaches wireless carriers and provides them with services that can attract and retain customers.

Unaudited pro forma results of operations for the years ended December 31, 2019 and 2018 are included below 
as if the acquisition occurred on January 1, 2018. This summary of the unaudited pro forma results of operations 
is not necessarily indicative of what the Company’s results of operations would have been had Smart Retail 
been acquired at the beginning of 2018, nor does it purport to represent results of operations for any future 
periods.

Revenues
Net income (loss)
Earnings (loss) per share:

Basic
Diluted

Year Ended December 31,

2019

2018

(in thousands, except per share amounts)

 $

 $
 $

43,346 
10,722 

0.31 
0.29 

 $

 $
 $

30,086 
(1,421)

(0.08)
(0.08)

F-13

 
 
 
 
 
  
 
 
  
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
3. Equipment and Improvements

Equipment and improvements consist of the following (in thousands):

Computer hardware, software, and equipment
Leasehold improvements
Office furniture and fixtures
Construction in progress

Less accumulated depreciation and amortization
Equipment and improvements, net

December 31,

2019

2018

 $

 $

 $

9,079 
2,808 
1,017 
494 
13,398 
(11,289)   
 $
2,109 

14,658 
5,316 
962 
25 
20,961 
(20,096)
865  

Depreciation and amortization expense on equipment and improvements was $0.4 million and $0.5 million for 
the years ended December 31, 2019 and 2018, respectively.

4. Goodwill and Intangible Assets

The following table sets forth our acquired intangible assets by major asset class as of December 31, 2019 and 
December 31, 2018 (in thousands, except for useful life data):

December 31, 2019

Useful 
life 

Useful 
life 

Purchased technology
Customer relationships
Trademarks/trade names  
Non-compete
Total

(years)  Gross    Additions   
  4-6   $ 265   $ 2,253   $
999     2,976    
  3-10    
—    
38    
2
—    
51    
3
  $ 1,353   $ 5,229   $

Purchased technology
Customer relationships
Trademarks/trade names  
Non-compete
Total

(years)   Gross    Additions   
  4-6  $ 265   $ —   $
—    
999    
  3-6   
—    
38    
2
—    
51    
3
—   $
 $ 1,353    

Accumulated 
amortization    

Net book 
value 
before 
impairment   

Impairment 
charge in 
2016

(687)  $
(860)   
(38)   
(51)   
(1,636)  $

1,831   $
3,115    
—    
—    
4,946   $

December 31, 2018

Net book 
value
 $ 1,831 
2,704 
— 
— 
(411)  $ 4,535 

— 
(411)   
— 
— 

Accumulated 
amortization    

Net book 
value 
before 
impairment   

Impairment 
charge in 
2016

Net book 
value

(125)  $
(499)   
(38)   
(42)   
(704)  $

140   $
500    
—    
9    
649   $

— 
 $
(411)   
— 
— 
(411)  $

140 
89 
— 
9 
238  

Intangible assets amortization expense was $0.9 million and $0.2 million for the years ended December 31, 
2019 and 2018, respectively.

F-14

 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
 
  
  
  
 
 
   
 
 
 
 
   
 
   
  
 
   
  
   
 
   
     
      
      
       
      
       
 
 
   
 
 
 
 
   
 
  
  
 
  
  
   
Future amortization expense related to intangible assets as of December 31, 2019 are as follows (in thousands):

Year Ending December 31,
2020
2021
2022
2023
2024

Total

 $

 $

907 
901 
869 
345 
1,513 
4,535  

Valuation of Goodwill and Intangible Assets

The  Company  accounts  for  goodwill  and  intangible  assets  as  required  by  FASB  ASC  Topic  No.  350, 
Intangibles-Goodwill  and  Other.    This  statement  requires  us  to  periodically  assess  the  impairment  of  our 
goodwill and intangible assets, which requires us to make assumptions and judgments regarding the carrying 
value  of  these  assets.  These  assets  are  considered  to  be  impaired  if  we  determine  that  their  carrying  value 
may not be recoverable based upon our assessment of the following events or changes in circumstances:

(cid:129)

(cid:129)

(cid:129)

(cid:129)

a determination that the carrying value of such assets cannot be recovered through undiscounted cash 
flows;

loss of legal ownership or title to the assets;

significant changes in our strategic business objectives and utilization of the assets; or

the impact of significant negative industry or economic trends.

If the intangible assets are considered to be impaired, the impairment we recognize is the amount by which the 
carrying value of the intangible assets exceeds the fair value of the intangible assets. In addition, we base the 
useful lives and the related amortization expense on our estimate of the useful life of the intangible assets. Due 
to the numerous variables associated with our judgments and assumptions relating to the carrying value of our 
intangible assets and the effects of changes in circumstances affecting these valuations, both the precision and 
reliability of the resulting estimates are subject to uncertainty, and as additional information becomes known, 
we may change our estimate, in which case, the likelihood of a material change in our reported results would 
increase. The Company recognized an impairment loss of $0.4 million in the three and twelve months ended 
December 31, 2016 related to a previously acquired intangible asset.

We  review  the  recoverability  of  the  carrying  value  of  goodwill  at  least  annually  or  whenever  events  or 
circumstances  indicate  a  potential  impairment.  Our  annual  impairment  testing  date  is  December  31. 
Recoverability of goodwill is determined by comparing the estimated fair value of our reporting units to the 
carrying value of the underlying net assets in the reporting units. If the estimated fair value of a reporting unit 
is determined to be less than the fair value of its net assets, goodwill is deemed impaired and an impairment loss 
is recognized to the extent that the carrying value of goodwill exceeds the difference between the estimated fair 
value of the reporting unit and the fair value of its other assets and liabilities. We determined that we did not 
have any impairment of goodwill at December 31, 2019 and 2018.

5. Debt and Related Party Transactions

Short-term Debt

On February 7, 2017, the Company entered into a short-term secured borrowing arrangement with William W. 
and Dieva L. Smith (“Smith”) and on February 8, 2017 entered into a short-term secured borrowing arrangement 
with Steven L. and Monique P. Elfman (“Elfman”) pursuant to which Smith and Elfman each loaned to the 
Company  $1.0  million  and  the  Company  issued  to  each  of  them  a  Secured  Promissory  Note  (the  “Original 
Notes”) bearing interest at the rate of 18% per annum. The Original Notes were due on March 24, 2017 and 
were  secured  by  the  Company’s  accounts  receivable  and  certain  other  assets.  William  W.  Smith,  Jr.  is  the 
Company’s Chairman of the Board, President and Chief Executive Officer, and Steven L. Elfman is a director 
of the Company. On March 25, 2017, the Company entered into an Amendment to the Original Note issued to 
Smith that extended the Maturity Date of the Note to June 26, 2017. On March 31, 2017, the Company entered 

F-15

  
 
 
  
  
  
  
into a new short-term secured borrowing arrangement with Elfman for $1.0 million which matured on June 23, 
2017.    

On June 30, 2017, the Company entered into a new short-term secured borrowing arrangement with each of 
Smith and Elfman to refinance the prior arrangement with each of them, which matured on June 26, 2017 and 
June 23, 2017, respectively. Under the new borrowing arrangements, the Company issued to each of Smith and 
Elfman a new Secured Promissory Note (“Replacement Notes”) with a principal balance of $1.0 million, bearing 
interest  at  the  rate  of  12%  per  annum,  and  maturing  on  September  25,  2017.  The  maturity  date  of  the 
Replacement Note entered into with Smith may be extended by up to 180 days upon the mutual consent of the 
Company and Smith.  Each of the Replacement Notes were secured by the Company’s accounts receivable and 
certain other assets. 

On August 18, 2017, the Company entered into Amendments to the Replacement Notes issued to each of Smith 
and Elfman, which extended the Maturity Date of the Replacement Notes from September 25, 2017 to January 
25, 2018. The amendments did not change any other terms of the Replacement Notes. 

On August 23, 2017, the Company entered into a borrowing arrangement with Smith, under which the Company 
borrowed $0.8 million and issued to Smith a Secured Promissory Note, bearing interest at the rate of 12% per 
annum, and maturing on January 25, 2018.

On August 24, 2017, the Company entered into a new borrowing arrangement with Andrew Arno (“Arno”), 
under which the Company borrowed $0.3 million and issued to Arno new Secured Promissory Notes with an 
aggregate principal balance of $0.3 million, bearing interest at the rate of 12% per annum, and maturing on 
January 31, 2018. Andrew Arno is a director of the Company. 

On January 30, 2018, the Company amended certain of its existing Secured Promissory Notes (the “Notes”) for 
the sole purpose of extending the relevant maturity dates. The Note dated August 18, 2017 issued to Steven L. 
Elfman  and  Monique  P.  Elfman  was  amended  to  extend  its  maturity  date  to  February  11,  2018  and  was 
subsequently paid in full. The Note dated June 26, 2017 issued to William W. Smith, Jr. and Dieva L. Smith 
was amended to extend its maturity date to July 25, 2018. The Notes dated August 24, 2017 issued to Next 
Generation TC FBO Andrew Arno IRA 1663 and Andrew Arno were amended to extend the maturity date of 
each to July 25, 2018.

As a condition to closing of the private placement offering in March 2018 discussed in Note 6, the following 
Notes were further amended for the sole purpose of extending the maturity dates of each to March 25, 2020: 
(i) Secured Promissory Note dated June 26, 2017, issued to William W. Smith and Dieva L. Smith, as amended; 
(ii) Secured Promissory Note dated August 24, 2017, issued to Next Generation TC FBO Andrew Arno IRA 
1663,  as  amended;  and  (iii)  Secured  Promissory  Note,  dated  August  24,  2017  issued  to  Andrew  Arno,  as 
amended.

On September 29, 2017, the Company exchanged shares of the Company’s newly designated Series B 10% 
Convertible  Preferred  Stock  (“Series  B  Preferred  Stock”)  for  outstanding  short-term  indebtedness  with  a 
principal amount of $0.8 million owed to Smith and $0.1 million to Arno for 750 and 50 shares, respectively. 
See Note 6, Equity Transactions, for further details on the Series B Preferred Stock Offering. 

Long-term Debt

On September 2, 2016, we entered into a Note and Warrant Purchase Agreement with Unterberg Koller Capital 
Fund L.P. and William W. and Dieva L. Smith (collectively, the “Investors”), pursuant to which the Company 
issued and sold to the Investors in a private placement senior subordinated promissory notes in the aggregate 
principal amount of $4.0 million (the “Notes”). The Company completed the transactions contemplated by the 
Note and Warrant Purchase Agreement and issued the Notes on September 6, 2016.  The Notes were to mature 
three  years  following  the  issuance  date,  or  September 6,  2019,  and  bear  interest  at  the  rate  of  10%  of  the 
outstanding principal balance of the Notes, payable quarterly in cash or shares of the Company’s common stock.

F-16

On September 29, 2017, the Company exchanged shares of the Company’s newly designated Series B 10% 
Convertible Preferred Stock for outstanding long-term indebtedness with a principal amount of $2.0 million 
owed to Smith for 2,000 of the Series B Preferred Stock. See Note 6, Equity Transactions, for further details on 
the Series B Preferred Stock Offering.

In  November  2018,  the  $2.0  million  Unterberg  Koller  Note  was  paid  in  full,  and  an  extinguishment  loss 
consisting of the unamortized debt discount and issuance costs totaling $0.2 million was recognized. 

6.  Equity Transactions

Preferred Stock Offering

On September 29, 2017, the Company entered into a Securities Purchase Agreement with several investors for 
the  issuance  and  sale  (the  “Offering”)  of  5,500  shares  of  the  Company’s  newly  designated  Series  B  10% 
Convertible Preferred Stock (the “Series B Preferred Stock”) at a stated value of $1,000 per share, for a total 
purchase price of $5.5 million.  The Series B Preferred Stock is convertible into the Company’s Common Stock 
at a conversion price of $1.14 per share, which was the closing bid price of the Common Stock on September 
28, 2017, or 4,824,562 shares of Common Stock in the aggregate. The holders of Series B Preferred Stock were 
entitled to receive cumulative dividends out of funds legally available thereof at a rate of ten percent (10%) per 
annum, payable (i) when and as declared by the Board of Directors, in quarterly installments on March 1, June 1, 
September 1 and December 1, (ii) upon conversion into Common Stock with respect the Series B Preferred 
Stock being converted, and (iii) upon redemption of the Series B Preferred Stock by the Company. 

In  the  event  that  the  trading  price  of  the  Company’s  Common  Stock  for  20  consecutive  trading  days  (as 
determined in the Certificate of Designation) exceeds 400% of the then effective Conversion Price of the Series 
B Preferred Stock (initially set at $1.14), the Company may force conversion of the Series B Preferred Stock 
into shares of Common Stock or elect to redeem the Series B Preferred Stock for cash. In addition, upon the 
occurrence of certain triggering events, each holder of Series B Preferred Stock will have the right to require 
the Company to redeem such holder’s shares for cash equal to the stated value plus accrued and unpaid dividends 
and liquidated damages, costs, expenses and other amounts due in respect of the Series B Preferred Stock, and 
with respect to certain other triggering events, each holder will have the right to increase the dividend rate on 
such holder’s Series B Preferred Stock to twelve percent (12%) while such triggering event is continuing. 

In  the  Offering,  the  Company  raised  gross  cash  proceeds  of  $2.7  million,  and  exchanged  outstanding 
indebtedness with a principal amount of $2.8 million owed to Smith (both long and short-term debt) and $0.1 
million  owed  to  Arno  for  2,750  and  50  shares,  respectively.  The  Offering  raised  net  cash  proceeds  of  $2.5 
million (after deducting the placement agent fee and expenses of the Offering). 

In connection with the Offering, the Company entered into a Registration Rights Agreement with investors (the 
“Series B Registration Rights Agreement”) under which the Company agreed to prepare and file a registration 
statement with the SEC within 30 days after closing of the Series B Transaction for the purpose of registering 
the resale of shares of common stock issuable upon conversion of the Series B Preferred Stock (the “Conversion 
Shares”). The Company agreed to use its reasonable best efforts to cause such resale registration statement to 
be declared effective by the SEC within 90 days after the closing of the Series B Transaction (120 days in the 
event the registration statement is reviewed by the SEC) and agreed to pay liquidated damages to the Series B 
Stockholders if such resale registration statement were not to become effective within the applicable time period. 
The Conversion Shares were included in the registration statement filed in connection with the March Offering, 
and such registration statement became effective on April 19, 2018, which was later than the deadline specified 
in the Series B Registration Rights Agreement, resulting in liquidated damage payments of $48 thousand to 
Series B Stockholders. Certain Series B Stockholders, including without limitation, Smith and Arno, waived 
their rights to receive such liquidated damage payments.

During the third quarter of 2019, the Company forced conversion of all outstanding Series B Preferred Stock in 
accordance with its terms. 

F-17

Common Stock Offerings

March 2018 Offering

On March 6, 2018, the Company completed the March Offering, wherein a total of 2,857,144 shares of the 
Company’s common stock were issued at a purchase price of $1.75 per share, for a total purchase price of $5.0 
million, with each investor also receiving a warrant to purchase up to a number of shares of common stock equal 
to the number of shares of common stock purchased by such investor in the offering at an exercise price of $2.17 
per  share.  The  March  Offering  raised  net  cash  proceeds  of  approximately  $4.5  million  (after  deducting  the 
placement agent fee and expenses of the March Offering). The Company used the net cash proceeds from the 
March Offering for working capital purposes, to fund required dividend payments, payment of principal and 
interest  payments  under  short-term  borrowing  obligations,  and  payment  of  interest  (but  not  principal)  under 
long-term borrowing obligations. 

The Company engaged Chardan as placement agent for the March Offering pursuant to an engagement letter 
agreement. The Company agreed to pay Chardan a cash placement fee equal to 8.0% of the gross proceeds of 
the March Offering, and issued to Chardan a warrant to purchase shares of common stock equal to 3.0% of the 
number of shares sold in the March Offering (the “Chardan Warrant”). The Chardan Warrant has an exercise 
price of $2.365 per share, a term of 5.5 years from the closing date of the March Offering, and otherwise has 
identical terms to the warrants issued to the investors in the March Offering.

Pursuant  to  the  purchase  agreement  entered  in  connection  with  the  March  Offering  (the  “March  Purchase 
Agreement”), the Company used its best efforts to cause the conversion of all shares of the Company’s Series 
B 10% Convertible Preferred Stock (the “Series B Preferred Stock”) into shares of common stock pursuant to 
the terms of the Company’s Certificate of Designation (the “Certificate of Designation”) with respect to the 
Series B Preferred Stock. In connection therewith, the Company entered into letter agreements with each of 
William W. Smith, Jr. (“Smith”) and Andrew Arno (“Arno”), whereby each of Smith and Arno agreed to take 
certain action to convert the shares of Series B Preferred Stock held by them pursuant to terms outlined in the 
March Purchase Agreement, and further agreed that the shares of common stock issued upon such conversion 
shall not be subject to resale registration rights. Each of Smith and Arno completed the conversion of their shares 
of Series B Preferred Stock in accordance with such letter agreements.

The Company prepared and filed a registration statement with the SEC for the purpose of registering the resale 
of  shares  of  common  stock  issued  in  the  March  Offering,  and  such  registration  statement  became  effective 
within the time period agreed by the parties to the March Offering.

The Company has outstanding warrants issued pursuant to an agreement entered into on September 6, 2016 with 
Unterberg  Koller  Capital  Fund  L.P.  (the  “Unterberg  Warrant  Agreement”).  The  March  Offering  caused  a 
Triggering  Event  as  defined  in  the  Unterberg  Warrant  Agreement,  and  the  warrants  were  repriced  from  an 
exercise price of $2.14 to $2.07. The Triggering Event charges of $11 thousand were recorded to Stockholders’ 
Equity during the first quarter of 2018.

May 2018 Offering

On  May  3,  2018,  the  Company  completed  the  May  Offering,  wherein  a  total  of  3,170,000  shares  of  the 
Company’s  common  stock  were  issued  at  a  purchase  price  of  $2.21  per  share,  for  a  total  purchase  price  of 
approximately $7.0 million, with each investor also receiving a warrant to purchase up to a number of shares of 
common stock equal to the number of shares of common stock purchased by such investor in the Offering at an 
exercise price of $2.11 per share. The May Offering raised net cash proceeds of approximately $6.3 million 
(after deducting the placement agent fee and expenses). The Company used the net cash proceeds from the May 
Offering  for  working  capital  purposes,  and  to  fund  required  dividend  payments,  payment  of  principal  and 
interest  payments  under  short-term  borrowing  obligations,  and  payment  of  interest  (but  not  principal)  under 
long-term borrowing obligations. 

The  Company  engaged  Chardan  as  placement  agent  for  the  May  Offering  pursuant  to  an  engagement  letter 
agreement. The Company agreed to pay Chardan a cash placement fee equal to 7.0% of the gross proceeds of 
the May Offering. The Company also engaged Roth Capital Partners, LLC (“Roth”) as its financial advisor for 

F-18

the May Offering. The Company agreed to pay Roth a cash fee equal to 2.0% of the gross proceeds of the May 
Offering.

The Company prepared and filed a registration statement with the SEC for the purpose of registering the resale 
of shares of common stock issued in the May Offering, and such registration statement became effective within 
the time period agreed by the parties to the May Offering. 

November 2018 Offering

On November 7, 2018, the Company completed the November Offering, wherein a total of 3,239,785 shares of 
the Company’s common stock were issued at a purchase price of $2.32 per share, for a total purchase price of 
approximately $7.5 million, with each investor also receiving a warrant to purchase up to a number of shares of 
common stock equal to the number of shares of common stock purchased by such investor in the Offering at an 
exercise price of $2.20 per share. 

As part of the November Offering, the previously issued warrant agreements from the March and May 2018 
Offerings  were  amended,  which  allowed  the  Company  to  reclassify  them  from  liability  to  equity  treatment. 
These  warrants  were  initially  accounted  for  as  liabilities  under  ASC  815-40-25  since  the  original  warrants 
provided  the  investors  a  cash  settlement  option  in  the  event  of  a  fundamental  transaction  that  was  not  also 
provided to the common stockholders. In connection with the November Offering, these warrants were amended 
to  remove  the  cash  settlement  option  in  the  event  of  a  fundamental  transaction,  thereby  allowing  equity 
treatment.

The November Offering raised net cash proceeds of approximately $6.9 million (after deducting the placement 
agent fee and expenses). The Company is using the net cash proceeds for general corporate purposes and repaid 
certain short and long-term debt obligations of $3.2 million. 

The Company engaged Chardan as placement agent for the November Offering pursuant to an engagement letter 
agreement. The Company agreed to pay Chardan a cash placement fee equal to 6.0% of the gross proceeds of 
the November Offering. The Company also engaged Roth as its financial advisor for the November Offering. 
The Company agreed to pay Roth a cash fee equal to 2.0% of the gross proceeds of the November Offering.

The Company prepared and filed a registration statement with the SEC for the purpose of registering the resale 
of shares of common stock issued in the November Offering, and such registration statement became effective 
within the time period agreed by the parties to the November Offering.

Warrants

The  Company  issued  warrants  to  purchase  shares  of  Common  Stock  in  connection  with  a  registered  direct 
offering completed in May 2017, March 2018, May 2018 and November 2018. See the prior section under the 
heading “Common Stock Offering” for additional details regarding the warrants issued in connection with those 
offerings.

7. Income Taxes

Income (loss) before provision for income taxes was generated from the following sources (in thousands):

  Year Ended December 31,

2019

2018

Domestic
Foreign
Total loss before provision for income taxes

 $

 $

F-19

10,833 

 $
(31)   
 $

10,802 

(2,541)
(186)
(2,727)

 
 
 
 
 
   
 
  
 
A summary of the income tax expense (benefit) is as follows (in thousands):

Current:

Federal
State
Foreign
Total current
Deferred:

Federal
State
Foreign
Total deferred
Total income tax expense (benefit)

Year Ended December 31,
2018
2019

 $

 $

(132)  $
7 
108 
(17)   

144 
— 
(47)   
97 
80 

 $

(265)
2 
63 
(200)

265 
— 
(52)
213 
13  

A reconciliation of the provision for income taxes to the amount of income tax expense (benefit) that would 
result from applying the federal statutory rate to the loss before income taxes is as follows:

Federal statutory rate
State tax, net of federal benefit
Equity compensation
International tax items
Foreign taxes
State NOL true-up
Miscellaneous
Effect of change in rate
Change in valuation allowance

  Year Ended December 31,

2019

2018

21.0  % 
3.6 
0.1 
0.2 
0.6 
(6.1)
0.4 
0.9 
(19.8)

0.7  % 

21.0  %
3.0 
(0.7)
(1.7)
(0.4)
(30.4)
(7.7)
(12.6)
29.0 
(0.5)%

F-20

 
 
 
 
 
 
 
 
 
    
       
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
   
 
 
 
 
 
 
  
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
 
  
 
The major components of the Company’s deferred tax assets and liabilities are as follows (in thousands):

Deferred income tax assets
Net operating loss carry forwards
Credit carry forwards
Fixed assets
Intangibles
Equity-based compensation
Nondeductible accruals
Various reserves
Other
Valuation allowance
Total deferred income taxes - net
Deferred income tax liabilities
Foreign intangibles
Unrealized translation gain/loss
Prepaid expenses
Total deferred income liabilities

 $

Year Ended December 31,
2018
2019

 $

41,650 
3,159 
373 
4,679 
308 
319 
209 
2 

(50,397)   
302 

(27)   
(120)   
(61)   
(208)   

41,356 
3,292 
493 
6,417 
439 
565 
55 
107 
(52,414)
310 

(74)
(4)
(41)
(119)

Net deferred income tax assets

 $

94 

 $

191  

The Company has federal and state net operating loss (“NOL”) carryforwards of approximately $158.1 million 
and $145.9 million, respectively, at December 31, 2019, to reduce future cash payments for income taxes. These 
federal NOL carryforwards will expire from 2024 through 2037 and state NOL carryforwards will expire 2019 
through 2039. The Company also had $0.1 million of alternative minimum tax credit carryforwards with an 
indefinite life, available to offset regular federal income tax requirements.

The Company has federal and state tax credit carryforwards of approximately $2.5 million and $0.7 million, 
respectively, at December 31, 2019. These tax credits will begin to expire in 2028.

To the extent that an ownership change has occurred under Internal Revenue Code Sections 382 and 383, the 
Company’s use of its loss carryforwards and credit carryforwards to offset future taxable income may be limited.

At December 31, 2019 and 2018, the Company had unrecognized tax benefits, including interest and penalties, 
of approximately $0.4 million.

The Company’s gross unrecognized tax benefits as of December 31, 2019 and 2018 and the changes in those 
balances are as follows (in thousands):

Year Ended December 31,
2018
2019

Beginning balance
Increases (decreases) in tax positions for the
   current year
Increases (decreases) in tax positions for the
   prior year
Gross unrecognized tax benefits, ending balance

 $

 $

428 

 $

— 

— 
428 

 $

428 

— 

— 
428  

F-21

 
 
 
 
 
 
 
 
 
    
 
    
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
  
  
  
  
 
 
 
 
 
 
   
 
  
  
  
  
 
We account for income taxes as required by FASB ASC Topic No. 740, Income Taxes. This Topic clarifies the 
accounting for uncertainty in income taxes recognized in an enterprise’s financial statements and prescribes a 
recognition threshold and measurement process for financial statement recognition and measurement of a tax 
position  taken  or  expected  to  be  taken  in  a  tax  return.  The  Topic  also  provides  guidance  on  derecognition, 
classification, interest and penalties, accounting in interim periods, disclosure, and transition. The Topic requires 
an entity to recognize the financial statement impact of a tax position when it is more likely than not that the 
position  will  be  sustained  upon  examination.  The  amount  recognized  is  measured  as  the  largest  amount  of 
benefit that is greater than fifty percent likely of being realized upon ultimate settlement. In addition, the Topic 
permits an entity to recognize interest and penalties related to tax uncertainties either as income tax expense or 
operating expenses. The Company has chosen to recognize interest and penalties related to tax uncertainties as 
income tax expense.

The Company assesses whether a valuation allowance should be recorded against its deferred tax assets based 
on the consideration of all available evidence, using a “more likely than not” realization standard. The four 
sources of taxable income that must be considered in determining whether deferred tax assets will be realized 
are: (1) future reversals of existing taxable temporary differences (i.e., offset of gross deferred tax liabilities 
against gross deferred tax assets); (2) taxable income in prior carryback years, if carryback is permitted under 
the  applicable  tax  law;  (3)  tax  planning  strategies;  and  (4)  future  taxable  income  exclusive  of  reversing 
temporary differences and carryforwards.

In assessing whether a valuation allowance is required, significant weight is to be given to evidence that can be 
objectively verified. A significant factor in the Company’s assessment is that the Company was in a five-year 
historical cumulative loss as of the end of fiscal 2018. These facts, combined with uncertain near-term market 
and  economic  conditions,  reduced  the  Company’s  ability  to  rely  on  projections  of  future  taxable  income  in 
assessing the realizability of its deferred tax assets.

After a review of the four sources of taxable income as of December 31, 2019 (as described above), and after 
consideration of the Company’s cumulative loss position as of December 31, 2019, the Company recorded a 
valuation allowance related to its U.S.-based deferred tax assets of $50.4 million at December 31, 2019. The 
valuation  allowance  on  deferred  tax  assets  decreased  by  $2.0  million  and  $0.5 million  in  2019  and  2018, 
respectively.

We recognized interest and penalties accrued related to unrecognized tax benefits in income tax expense.  During 
2019 and 2018, we recognized $0 in interest and penalties. The cumulative interest and penalties at December 
31, 2019 and 2018 were $0. We do not anticipate any material changes to unrecognized tax benefits within the 
next twelve months that will affect the effective tax rate.

The  Company  is  subject  to  U.S.  federal  income  tax  as  well  as  to  income  tax  of  multiple  state  jurisdictions. 
Currently there are no audits in process or pending from Federal or state tax authorities. State income tax returns 
are subject to examination for a period of three to four years after filing. As of December 31, 2019, the company 
had  no  outstanding  tax  audits.  The  outcome  of  tax  audits  cannot  be  predicted  with  certainty.  If  any  issues 
addressed in the Company’s tax audits are resolved in a manner not consistent with management’s expectations, 
the Company could be required to adjust its provision for income tax in the period such resolution occurs. As 
of December 31, 2019, a current estimate of the range of changes that may occur within the next twelve months 
cannot be made due to the uncertainty regarding the timing of these events.

For financial reporting purposes, income (loss) before provision for income taxes for our foreign subsidiaries 
was $(31) thousand and $(186) thousand for the years ended December 31, 2019 and 2018, respectively. We do 
not provide for U.S. taxes on our unremitted earnings of foreign subsidiaries that have not been previously taxed 
since we intend to invest such undistributed earnings indefinitely outside of the U.S.

As a part of the provisions of the 2017 Act, the corporate alternative minimum tax (“AMT”) has been repealed 
for tax years beginning after December 31, 2017. Taxpayers with AMT credit carryforwards that have not yet 
been used may claim a refund in future years for those credit. Since the AMT credit will now be fully refundable 
regardless of whether there is a future income tax liability before AMT credits, the benefit of the AMT credit 
will be realized in the future. Accordingly, a valuation allowance established against AMT credit carryforward 

F-22

balance is no longer necessary and a benefit has been recognized with respect to a $0.5 million AMT credit 
carryforward balance that was generated with 2011 net operating loss carrybacks. The Company has opted to 
reflect  the  balance  as  part  of  deferred  tax  asset  balance.  With  the  filing  of  the  2019  federal  tax  return,  the 
Company will receive a refund of $133 thousand of the balance and this amount has been classified as a federal 
income tax receivable.

The 2017 Act subjects a U.S. shareholder to current tax on global intangible low-taxed income (“GILTI”) earned 
by certain foreign subsidiaries. The FASB Staff Q&A, Topic 740 No. 5, Accounting for Global Intangible Low-
Taxed Income, states that an entity can make an accounting policy election to either recognize deferred taxes 
for temporary differences expected to reverse as GILTI in future years or provide for the tax expense related to 
GILTI in the year the tax is incurred. We have elected to recognize the tax on GILTI as a period expense in the 
period the tax is incurred. The current income related to the GILTI inclusion in 2019 is less than $59 thousand.

8. Earnings Per Share

The Company calculates earnings per share (“EPS”) as required by FASB ASC Topic No. 260, Earnings Per 
Share.  Basic EPS is calculated by dividing the net income available to common stockholders by the weighted 
average number of common shares outstanding for the period, excluding common stock equivalents. Diluted 
EPS is computed by dividing the net income available to common stockholders by the weighted average number 
of  common  shares  outstanding  for  the  period,  plus  the  weighted  average  number  of  dilutive  common  stock 
equivalents  outstanding  for  the  period  determined  using  the  treasury-stock  method.  For  purposes  of  this 
calculation, common stock subject to repurchase by the Company and options are considered to be common 
stock equivalents, and are only included in the calculation of diluted earnings per share when their effect is 
dilutive.

  $

Numerator:
Net income (loss)
Dividends paid to preferred stockholders
Net income (loss) available to common stockholders   $
Denominator:
Weighted average shares outstanding - basic
Potential common shares - options (treasury
   stock method)
Weighted average shares outstanding - diluted
Shares excluded due to an exercise price greater than
   weighted average stock price for the period
Earnings (loss) per common share:

Year Ended December 31,
2018
2019

(in thousands, except per share amounts)

10,722   $
(119)   
10,603   $

34,513    

2,478    
36,991    

(2,740)
(404)
(3,144)

22,322 

— 
22,322 

88    

1,081 

Basic
Diluted

  $
  $

0.31   $
0.29   $

(0.14)
(0.14)

9. Employee Benefit Plans

The Company offers its employees participation in a 401(k) plan, in which the Company matches the employee 
contributions at a rate of 20%, subject to a vesting schedule. Total employer contributions amounted to $0.2 
million and $0.1 million for the years ended December 31, 2019 and 2018, respectively.

F-23

 
 
 
 
 
 
   
 
 
 
 
 
 
     
  
 
 
 
 
     
  
 
 
 
 
 
 
 
 
 
 
     
  
10. Stock-Based Compensation

Stock Plans

On  June  18,  2015,  our  stockholders  approved  the  2015  Omnibus  Equity  Incentive  Plan  (“2015  OEIP”)  and  a 
subsequent amendment to the 2015 OEIP to increase the number of shares reserved thereunder was approved by 
our stockholders on June 14, 2018.  The 2015 OEIP replaced the 2005 Stock Option / Stock Issuance Plan (“2005 
Plan”) which was due to expire on July 28, 2015. All outstanding options under the 2005 Plan remain outstanding, 
but no new grants will be made under the 2005 Plan. The maximum number of shares of the Company’s common 
stock available for issuance over the term of the 2015 OEIP may not exceed 4,625,000 shares.

The 2015 OEIP provides for the issuance of full value awards (restricted stock, performance stock, dividend 
equivalent right or restricted stock units) and partial value awards (stock options or stock appreciation rights) to 
employees, non-employee members of the board and consultants. Any full value award settled in shares will be 
debited as 1.2 shares, and partial value awards settled in shares will be debited as 1.0 shares against the share 
reserve. The exercise price per share for stock option grants is not to be less than the fair market value per share 
of the Company’s common stock on the date of grant. The Board of Directors has the discretion to determine 
the vesting schedule. Stock options may be exercisable immediately or in installments, but generally vest over 
a four-year period from the date of grant. In the event the holder ceases to be employed by the Company, all 
unvested  stock  options  terminate  and  all  vested  stock  options  may  be  exercised  within  a  period  of  90  days 
following  termination.  In  general,  stock  options  expire  ten  years  from  the  date  of  grant.  Restricted  stock  is 
valued using the closing stock price on the date of the grant. The total value is expensed over the vesting period 
of 12 to 48 months.

Employee Stock Purchase Plan

The Company has a shareholder approved employee stock purchase plan (“ESPP”), under which substantially 
all employees may purchase the Company’s common stock through payroll deductions at a price equal to 85% 
of the lower of the fair market values of the stock as of the beginning and end of six-month offering periods. An 
employee’s  payroll  deductions  under  the  ESPP  are  limited  to  10%  of  the  employee’s  compensation  and 
employees may not purchase more than the lesser of $25,000 of stock, or 250 shares, for any purchase period. 
Additionally, no more than 250,000 shares in the aggregate may be purchased under the plan.

Stock Compensation Expense

The Company accounts for all stock-based payment awards made to employees and directors based on their fair 
values and recognized as compensation expense over the vesting period using the straight-line method over the 
requisite  service  period  for  each  award  as  required  by  FASB  ASC  Topic  No.  718,  Compensation-Stock 
Compensation.

Valuation of Stock Option and Restricted Stock Awards

The assumptions used to compute the share-based compensation costs for the stock options granted during the 
years ended December 31, 2019 and 2018, using the Black-Scholes option pricing model, were as follows:

Weighted average grant date fair value of
   stock options
Assumptions
Risk-free interest rate (weighted average)
Expected dividend yield
Weighted average expected life (years)
Volatility (weighted average)
Forfeiture rate

Year Ended December 31,
2019

2018

 $

1.84 

 $

1.56 

2.36%   
— 
6.2 
78.7%   
26.0%   

2.90%
— 
6.2 
73.8%
26.6%

F-24

 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
 
The risk-free interest rate assumption was based on the United States Treasury’s rates for U.S. Treasury zero-
coupon bonds with maturities similar to those of the expected term of the award being valued. The Company 
assumed no dividend yield because it does not expect to pay dividends for the foreseeable future. The weighted 
average expected life is the vesting period for those options granted during that period. The average volatility is 
based  on  the  actual  historical  volatility  of  our  common  stock.  The  forfeiture  rate  was  based  on  modified 
employee turnover.

Valuation of ESPP

The fair values are estimated at the beginning of each offering period using a Black-Scholes valuation model 
that uses the assumptions noted in the following table. The risk-free rate is based on the U.S. treasury yield 
curve in effect at the time of grant. Expected volatility was based on the historical volatility on the day of grant. 
Following  is  a  schedule  of  the  shares  purchased,  the  fair  value  per  share,  and  the  Black-Scholes  model 
assumptions for each offering period:

Offering Period Ended
Shares purchased for offering
   period
Fair value per share
Assumptions
Risk-free interest rate (average)
Expected dividend yield
Weighted average expected life
   (years)
Volatility (average)

Compensation Costs

  September 30,  
2019

  March 31,

2019

  September 30,
2018

  March 31,

2018

  $

2,195 
2.28 

 $

2,112 
1.07 

 $

1,843 
0.96 

 $

3,250 
0.75 

1.84%   
— 

0.5 
86.3%   

2.44%  
— 

0.5 
51.7%  

2.29%   
— 

0.5 
54.3%   

1.92%
— 

0.5 
81.4%

Non-cash  stock-based  compensation  expenses  related  to  stock  options,  restricted  stock  grants  and  the  ESPP 
were recorded in the financial statements as follows (in thousands):

Selling and marketing
Research and development
General and administrative
Total non-cash stock compensation expense

  $

  $

247   $
278    
969    
1,494   $

112 
207 
616 
935  

Year Ended December 31,
2018

2019

F-25

 
 
 
 
 
 
 
 
 
 
 
 
   
  
  
  
   
  
  
  
  
  
  
  
   
   
  
  
  
   
  
  
  
   
 
 
 
 
 
 
 
 
 
 
   
   
Stock Options

A summary of the Company’s stock options outstanding under the 2015 OEIP and 2005 Plan as of December 
31, 2019 and the activity during the years ended herein are as follows (in thousands except per share amounts):

Outstanding as of December 31, 2017

(114 options exercisable at a weighted average
   exercise price of $6.18)

Granted
Exercised
Canceled / expired
Outstanding as of December 31, 2018

(121 options exercisable at a weighted average
   exercise price of $5.64)

Granted
Exercised
Canceled / expired
Outstanding as of December 31, 2019

  Shares

Weighted Avg. 
Exercise Price   
5.71   

137   $

Aggregate 
Intrinsic Value  
7 
  $

Wtd. Avg. 
Remaining 
Contractual 
Life (Yrs)   

30   $
—   $
(9)  $
158   $

65   $
(13)  $
(13)  $
197   $

2.32   
—   
8.96   
4.88   

2.65   
3.81   
7.81   
4.03   

5.16   
3.67   

  $
  $
  $
  $

  $
  $
  $
  $

  $
  $

5.9

6.3

4.1
6.0

— 
— 
— 
— 

— 
28 
22 
171 

35 
133  

Exercisable as of December 31, 2019
Vested and expected to vest at December 31, 2019   

112   $
163   $

As of December 31, 2019, there was $2.9 million of unrecognized compensation costs related to non-vested 
stock options and restricted stock granted under the Plans. At December 31, 2019, there were 1.3 million and 0 
shares available for future grants under the 2015 OEIP and 2005 Plan, respectively.

Restricted Stock Awards

A summary of the Company’s restricted stock awards outstanding under the 2015 OEIP and 2005 Plan as of 
December 31, 2019, and the activity during years ended therein, are as follows (in thousands):

Unvested at December 31, 2017  

Granted
Vested
Canceled and forfeited

Unvested at December 31, 2018  

Granted
Vested
Canceled and forfeited

Unvested at December 31, 2019  

Number
of shares

  Weighted average  
grant date
fair value

167 
1,125 
(283)
(2)
1,007 
1,250 
(673)
(25)
1,559 

3.49 
1.92 
2.52 
0.83 
2.01 
2.00 
2.06 
1.97 
1.98  

F-26

 
   
  
 
  
     
    
 
   
  
  
 
  
 
  
 
  
  
     
    
 
   
  
  
 
  
 
  
 
  
 
  
     
    
 
   
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
  
 
 
  
 
  
 
 
  
 
 
  
 
 
  
 
  
11. Revenues

Adoption of ASU 2014-09, Revenue from Contracts with Customers (Topic 606)

We  adopted  ASU  2014-09  effective  January  1,  2018  using  the  modified  retrospective  approach.  We  have 
applied the new standard to all open contracts at the date of initial application. The cumulative adjustment to 
the opening accumulated deficit balance at January 1, 2018 was immaterial.

Revenue Recognition

We recognize sales of goods and services based on the five-step analysis of transactions as provided in Topic 
606. For all contracts with customers, we first identify the contract which usually is established when a contract 
is fully executed by each party and consideration is expected to be received. Next, we identify the performance 
obligations in the contract. A performance obligation is a promise in a contract to transfer a distinct good or 
service to the customer. We then determine the transaction price in the arrangement and allocate the transaction 
price, if necessary, to each performance obligation identified in the contract. The allocation of the transaction 
price to the performance obligations are based on the relative standalone selling prices for the goods and services 
contained in a particular performance obligation. The transaction price is adjusted for the Company’s estimate 
of variable consideration which may include certain incentives and discounts, product returns, distributor fees, 
and storage fees. We evaluate the total amount of variable consideration expected to be earned by using the 
expected  value  method,  as  we  believe  this  method  represents  the  most  appropriate  estimate  for  this 
consideration, based on historical service trends, the individual contract considerations and our best judgment 
at the time. We include estimates of variable consideration in revenues only to the extent that it is probable that 
a  significant  reversal  in  the  amount  of  cumulative  revenue  recognized  will  not  occur  when  the  uncertainty 
associated  with  the  variable  consideration  is  subsequently  resolved.  We  also  generate  the  majority  of  our 
revenue on usage based fees which are variable and depend entirely on our customers use of perpetual licenses, 
transactions  processed  on  our  hosted  environment,  advertisement  placements  on  our  service  platform,  and 
activity on our cloud based service platform.

We  have  made  accounting  policy  elections  to  exclude  all  taxes  by  governmental  authorities  from  the 
measurement of the transaction price, and since our standard payment terms are less than one year, we have 
elected the practical expedient not to assess whether a contract has a significant financing component.

Performance Obligations

CommSuite and Netwise Revenue

In our Wireless segment, we sell our software solutions to major wireless network and cable operators. For our 
Netwise  and  CommSuite  products,  we  may  provide  customization  services  for  a  fee  to  ensure  our  software 
solution  can  operate  on  their  operating  platforms  and  the  operating  platform  of  the  mobile  devices  of  our 
customer’s end users. In addition, since the mobile device OEMs change their operating systems regularly, we 
provide maintenance services to ensure utility of the software license is not diminished for our customers. We 
consider the customization services, the software license, and maintenance services to maintain the utility of the 
software license for our customers as a single performance obligation. We provide the perpetual license on a 
royalty free basis. Revenue related to customization services, if charged, is recognized at a point in time upon 
delivery and acceptance of the customized software license by the customer.

To support the Netwise and CommSuite solutions, we also provide customers with our hosted environment and 
ASP services for the duration of the license term. We consider the provision of these services to be a separate 
performance obligation. In these transactions, the total consideration expected is variable. We do not estimate 
when the variable consideration will be recognized because the License Usage Based Fees, Hosting Service 
Fees and ASP Advertising Fees relate specifically to our efforts to transfer the services for a specified period 
(month or quarter) which are distinct from the services provided in other specified periods. Our customer’s or 
the customer’s end customer’s usage occurs within the defined period, and the variability of our license, hosting 
and ASP fees is resolved in the specified period, and such fees earned are not subject to adjustment based on 
the activity in other periods.

F-27

We earn revenue from these services on a fixed fee per perpetual license usage on our hosted environment and 
advertising revenue share for advertisements placed by our customers on our platform.  The usage fees are not 
earned until we transfer our software license to our customers. We recognize the usage based fees when we are 
entitled to the consideration earned for the distinct service period based on our customer’s usage of our licenses, 
hosting services, and ASP advertising platform (“hosted environment usage fees”).

SafePath Cloud Based Services

Our SafePath solution is a hybrid Software as a Service offering. We consider the provision of the perpetual 
license and the cloud based platform as a single performance obligation. We provide the perpetual license on a 
royalty free basis and earn revenue based on a fixed fee usage of our cloud based services. We recognize the 
usage based fees when we are entitled to the consideration earned for the distinct service period based on our 
customer’s usage of our cloud based services.

ViewSpot Cloud Based Services

During the first quarter of 2019, we acquired the Smart Retail contract asset from ISM Connect, LLC, later 
branded as ViewSpot. ViewSpot product is a cloud based platform that its Mobile Network Operator customers 
use to display its promotional content to mobile devices being sold in its retail outlets. Using this solution, the 
MNOs have the ability to promote specific mobile devices in targeted geographic retail locations and monitor 
the  efficacy  of  the  promotions  and  the  mobile  device  user’s  behavior  to  the  targeted  advertising.  We  sell  a 
royalty  free  license,  consulting  services  to  configure  the  advertising  content  so  that  it  can  be  displayed  on 
targeted mobile devices, and cloud-based services to serve the advertising content and capture end consumer’s 
behavior on the mobile device. ViewSpot services depend on a significant level of integration, interdependency, 
and  interrelation  between  the  on-premise  applications,  consulting  services  and  the  cloud  services,  and  are 
accounted for together as a single performance obligation. The ViewSpot services are sold on a fixed fee basis 
to our customers based on pre-defined purchase order. We receive upfront payments from customers for services 
to be provided under our ViewSpot arrangements. Since we are obligated to provide the required services over 
the contract period, the revenue is recognized over time. The advance receipts are deferred and subsequently 
recognized ratably over the contract period. 

From time to time, we also provide consulting services to configure ad hoc targeted promotional content for our 
customers upon request. These requests are driven by our customers’ marketing initiatives and tend to be short 
term “bursts” of activity. We recognize revenues from these ad hoc services at a point in time which is upon 
delivery of the configured promotional content to the cloud platform.

Consulting Services and Other

In our Wireless segment, we have developed a roadmap for adding new functionality to our products to extend 
the product lifecycle and expand our customer’s use of the product on their networks. From time to time, we 
enter  into  consulting  services  arrangements  with  our  customers  to  develop  incremental  functionality  not 
included on our developmental roadmap. We earn revenue from our consulting services that is recognized at the 
time of delivery of the software when the services have been completed and control has been transferred to our 
customers.

We also enter into arrangements with certain customers to provide technology support services beyond the initial 
warranty period.  Technology support services include e-mail and telephone support and unspecified rights to 
bug fixes available on a when-and-if available basis. We consider the provision of such technology support 
services to be a separate performance obligation. We generally bill in advance for a fixed term and recognize 
revenue from these arrangements ratably over the contractual term as we perform our services.

F-28

Graphics Revenue

We sell our off-the-shelf Graphics software products directly to end users as well as through our distribution 
and  reseller  channel  partners.  These  products  require  no  customization  and  minimal  post-sale  technology 
support services. We recognize revenue from Software sales at the time we transfer control of the product to the 
customer. This occurs upon shipment of the product or when the customer downloads the software from our 
website or website of our distributor and resellers partners. In some instances, we will consign our software 
products  to  a  distributor  or  reseller.  In  those  instances,  we  recognize  revenue  when  the  end  consumer  takes 
control of the product. 

We offer a 30 day return policy to our customers; a return reserve is established at the time revenue is recorded.  
We review available retail channel information and make a determination of a return provision for sales made 
to distributors and retailers based on current channel inventory levels and historical return patterns. The return 
reserve is monitored and adjusted based on actual experience. Historically, returns have been insignificant.

Unearned Revenue

Unearned revenue represents amounts billed to customers for which revenue has not been recognized. Unearned 
revenue primarily consists of the unearned portion of monthly, quarterly and annually billed service fees and 
prepayments made by customers for a future period. We recognize revenue upon transfer of control. 

Costs to Obtain a Customer Contract

We generally pay sales commissions to our sales force, which are incremental and recoverable costs of acquiring 
contracts. In most instances, sales commissions are only paid when we earn usage based fees on the contracts. 
The commission obligation is established each quarter based on the usage based fees earned. The commission 
obligation is not adjusted by future usage based fees earned, that is each period is discrete from the other. As a 
result  of  the  structure  of  the  commission  plan,  we  record  the  commission  expense  when  the  commission 
obligation is determined, which is generally quarterly.

In the second quarter of 2019, we introduced an amended and restated sales commission plan that incentivizes 
and  recognizes  the  efforts  of  eligible  participants  to  earn  commissions  on  future  revenue  generated  on  new 
contracts, sale of a new product to an existing contract, or sale of a product to a different group within an existing 
customer. The sales commissions are tiered based on the opportunity size. Sales commissions paid under this 
amended sales commission plan are incremental contract acquisition costs, and accordingly are recorded as a 
deferred contract asset that is amortized on a straight-line basis over the average contract life of the new, renewed 
and modified contract.

Costs to Fulfill a Customer Contract

We incur costs to fulfill obligations under a contract. We recognize these costs as we fulfill our performance 
obligation and recognize revenue. Where we provide services and earn revenue over the contract term based on 
usage of our platforms, we recognize the associated fulfillment costs as they are incurred and as usage based 
revenue is recognized.

F-29

Disaggregation of Revenues

We disaggregate revenue by our Wireless and Graphics products.

Revenues on a disaggregated basis are as follows (in thousands):

Wireless:

Hosted environment usage fees
Cloud based usage fees
Consulting services and other

Total wireless

Graphics:
Software
Total revenues

Year Ended December 31,

2019

2018

  $

  $

  $

19,517   $
20,011  
3,076  
42,604   $

742  
43,346   $

18,889 
3,327 
2,258 
24,474 

1,811 
26,285  

12. Commitments and Contingencies

Pennsylvania Opportunity Grant Program

On September 26, 2011, we received $1.0 million from the State of Pennsylvania to help fund our agreement to 
start-up a new facility. The grant carried with it an obligation, or commitment, to employ at least 232 people 
within a three-year time period that ended on December 31, 2013. We received an extension of time to meet 
this employment commitment by April 30, 2016.  The grant contained conditions that would require us to return 
a pro-rata amount of the monies received if we failed to meet these conditions. As such, the monies had been 
recorded as a liability in the accrued liabilities line item on the balance sheet until we are irrevocably entitled to 
retain the monies, or until it is determined that we need to return a portion or all of the monies received. On June 
27, 2016, we received a letter from the State of Pennsylvania requesting reimbursement of $0.3 million and said 
we earned the remaining $0.7 million of the original $1.0 million grant. On September 19, 2016, we entered 
into a Settlement and Release Agreement with the Commonwealth of Pennsylvania, acting by and through the 
Department of Community and Economic Development to repay $0.3 million of the original $1.0 million grant. 
Per the agreement, the total amount due of $0.3 million is at 0% interest and is payable in twenty equal quarterly 
installments commencing on January 31, 2017 and ending on October 31, 2021.

Litigation

The Company may become involved in various legal proceedings arising from its business activities. While 
management does not believe the ultimate disposition of these matters will have a material adverse impact on 
the  Company’s  consolidated  results  of  operations,  cash  flows,  or  financial  position,  litigation  is  inherently 
unpredictable, and depending on the nature and timing of these proceedings, an unfavorable resolution could 
materially affect the Company’s future consolidated results of operations, cash flows, or financial position in a 
particular period.

F-30

 
 
 
 
 
   
 
 
 
   
 
  
 
 
 
 
 
 
 
 
   
 
  
 
 
 
Other Contingent Contractual Obligations

During its normal course of business, the Company has made certain indemnities, commitments, and guarantees 
under  which  it  may  be  required  to  make  payments  in  connection  with  certain  transactions.  These  include: 
intellectual property indemnities to the Company’s customers and licensees in connection with the use, sale, 
and/or license of Company products; indemnities to various lessors in connection with facility leases for certain 
claims  arising  from  use  of  such  facility  or  under  such  lease;  indemnities  to  vendors  and  service  providers 
pertaining to claims based on the negligence or willful misconduct of the Company; indemnities involving the 
accuracy of representations and warranties in certain contracts; and indemnities to directors and officers of the 
Company to the maximum extent permitted under the laws of the State of Delaware. In addition, the Company 
has  made  contractual  commitments  to  employees  providing  for  severance  payments  upon  the  occurrence  of 
certain prescribed events. The Company may also issue a guarantee in the form of a standby letter of credit as 
security  for  contingent  liabilities  under  certain  customer  contracts.  The  duration  of  these  indemnities, 
commitments, and guarantees varies, and in certain cases may be indefinite. The majority of these indemnities, 
commitments, and guarantees may not provide for any limitation of the maximum potential for future payments 
the Company could be obligated to make. The Company has not recorded any liability for these indemnities, 
commitments, and guarantees in the accompanying consolidated balance sheets.

13. Leases

The Company leases office space and equipment, and certain office space is subleased. Management determines 
if  a  contract  is  a  lease  at  the  inception  of  the  arrangement  and  reviews  all  options  to  extend,  terminate,  or 
purchase  its  right-of-use  assets  at  the  inception  of  the  lease  and  accounts  for  these  options  when  they  are 
reasonably certain of being exercised.

Leases with an initial term of greater than twelve months are recorded on the consolidated balance sheet. Lease 
expense is recognized on a straight-line basis over the lease term. 

The Company’s lease contracts generally do not provide a readily determinable implicit rate. For these contracts, 
the estimated incremental borrowing rate is based on information available at the inception of the lease.

During the second quarter of 2019, the Company extended the lease term on its Pittsburgh, PA headquarters, 
which  resulted  in  a  net  increase  in  right-of-use  assets  and  lease  liabilities  of  approximately  $3.0  million. 
Additionally, an office lease in Aliso Viejo, CA commenced during the second quarter, which increased right-
of-use assets and lease liabilities by approximately $1.5 million.

During the fourth quarter of 2019, the company extended the lease term on its Belgrade, Serbia office space, 
which resulted in a net increase in right-to-use assets and lease liabilities of approximately $0.2 million.

Operating lease cost consists of the following (in thousands):

Lease cost, gross
Sublease income

Total lease cost, net

For the Year Ended 
December 31, 2019

  $

  $

2,076 
(603)
1,473  

Operating lease assets and liabilities are summarized as follows (in thousands):

Right-of-use assets

Current lease liabilities
Long-term lease liabilities
Total lease liabilities

As of December 31, 2019

  $

  $

  $

6,464 

1,221 
5,774 
6,995  

F-31

 
 
 
 
 
 
 
 
 
 
 
  
 
 
The maturity of operating lease liabilities is presented in the following table (in thousands):

As of December 31, 2019

2020
2021
2022
2023
2024
Thereafter
Total lease payments
Less imputed interest
Present value of lease liabilities

  $

  $

1,656 
1,633 
1,376 
1,388 
1,182 
1,159 
8,394 
(1,399)
6,995  

14. Segment, Customer Concentration and Geographical Information

Segment Information

Public companies are required to report financial and descriptive information about their reportable operating 
segments as required by FASB ASC Topic No. 280, Segment Reporting. The Company has historically had two 
primary business units based on how management internally evaluates separate financial information, business 
activities and management responsibility: Wireless and Graphics. Wireless primarily includes our SafePath®, 
CommSuite®, and ViewSpot® family of products. Graphics includes our consumer-based products: Moho®, 
MotionArtist®, Rebelle, PhotoDonut and StuffIt®, Poser® (through June 2019), and Clip Studio® (through 
April 2018). 

With the more recent divestitures of Poser and Clip Studio, the Graphics business has become insignificant in 
relation to total consolidated revenues and no longer qualifies as a reportable operating segment. Therefore, the 
Company will disclose only one reportable operating segment, Wireless, and the following disclosures reflect 
this change.

The  Company  does  not  separately  allocate  operating  expenses  to  these  business  units,  nor  does  it  allocate 
specific assets. Therefore, business unit information reported includes only revenues.

The following table presents the Wireless revenues by product (in thousands):

CommSuite
SafePath
ViewSpot
Netwise
Other
Total wireless revenues

Year Ended December 31,

2019

2018

18,713 
17,782 
4,229 
1,642 
238 
42,604 

 $

 $

17,760 
3,327 
— 
3,104 
283 
24,474  

  $

  $

The following table presents the quarterly revenues generated by the Wireless segment (in thousands):

Quarter 1
Quarter 2
Quarter 3
Quarter 4
Total wireless revenues  

Year Ended December 31,

2019

2018

8,172 
10,637 
11,614 
12,181 
42,604 

 $

 $

4,816 
6,506 
6,283 
6,869 
24,474  

$

$

F-32

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
  
Customer Concentration Information

Revenues generated from our sales to Sprint and their respective affiliates in the Wireless business segment 
accounted for 84% and 81% of the Company’s total revenues for fiscal years 2019 and 2018, respectively. This 
customer comprised 92% and 82% of our accounts receivable as of December 31, 2019 and 2018, respectively. 
This major customer could reduce their orders of our products in favor of a competitor's product or for any other 
reason. The loss of this major customer or decisions by a significant customer to substantially reduce purchases 
could have a material adverse effect on our business.

Geographical Information

During the years ended December 31, 2019 and 2018, the Company operated in three geographic locations: the 
Americas, EMEA (Europe, the Middle East, and Africa), and Asia Pacific. Revenues attributed to the geographic 
location of the customer’s bill-to address were as follows (in thousands):

Americas
EMEA
Asia Pacific

Total revenues

Year Ended December 31,

2019

2018

 $

 $

43,236 
67 
43 
43,346 

 $

 $

26,054 
90 
141 
26,285  

15. Restructuring

Restructuring charges in 2019 and 2018 related to one-time employee termination costs.

The activity in our restructuring liability for the year ended December 31, 2019 (in thousands) follows:

Balance at 
December 31, 
2018

    Provision, net    

Usage

Transfer    

Balance at 
December 31, 
2019

Lease/rental terminations
One-time employee termination
   benefits
Total

  $

  $

495     

(11)    

—     

(484)   $

114     
609    $

194     
183    $

(308)    
(308)   $

—     
(484)   $

— 

— 
—  

On January 1, 2019, $0.5 million of reserves associated with lease terminations was offset with the right-of-use 
assets upon the adoption of ASC 842.

16. Gain on Sale of Software Product

In June 2019, pursuant to an Asset Purchase Agreement entered earlier in the same month, the Company sold 
certain assets of its Poser 3D animation software product to Bondware, Inc. for $500 thousand, of which $350 
thousand  was  paid  at  closing  and  the  remainder  to  be  paid  in  quarterly  installments  over  three  years.  The 
Company recorded a gain on the transaction in the amount of approximately $483 thousand, which is presented 
as Other Income in the consolidated statements of operations.

F-33

 
 
 
 
 
 
 
 
 
  
  
  
  
 
 
 
   
 
   
17. Subsequent Events

The Company evaluates and discloses subsequent events as required by ASC Topic No. 855, Subsequent Events. 
The Topic establishes general standards of accounting for and disclosure of events that occur after the balance 
sheet date but before the financial statements are issued or are available to be issued. 

On February 12, 2020, the Company acquired the operator business of Circle Media Labs Inc. (“Circle”), a 
Delaware corporation, pursuant to a certain Asset Purchase Agreement (the “Purchase Agreement”) dated as of 
the same date by and between the Company and Circle. Pursuant to the terms of the Purchase Agreement, the 
Company  acquired  certain  assets,  including  customer  contracts  and  a  perpetual  source  code  license,  for  a 
purchase price of $13.5 million in cash. The Company has engaged a third party firm to value the acquired 
assets, and the results of such valuation are not available as of the date of issuance of the financial statements.

During February 2020, certain holders of common stock warrants exercised approximately 1.0 million warrants 
resulting in cash proceeds of approximately $2.2 million.

18. Quarterly Financial Data (Unaudited)

The  following  financial  information  reflects  all  normal  recurring  adjustments,  which  are,  in  the  opinion  of 
management, necessary for a fair statement of the results of the interim periods. Summarized quarterly data for 
fiscal 2019 and 2018 are as follows (in thousands, except per share data):

Year Ended December 31, 2019

1st 

2nd 

3rd 

Quarter    

Quarter    

Quarter    

4th 
Quarter  

Selected quarterly financial data:
8,432   $ 10,854   $ 11,782   $ 12,278 
  $
Revenues
9,880   $ 10,771   $ 11,252 
7,516   $
  $
Gross profit
3,631 
3,480   $
2,932   $
62   $
  $
Operating income
3,671 
3,567   $
3,436   $
48   $
  $
Net income
  $
0.10 
0.10   $
0.11   $
—   $
Net earnings per share - basic (1)
    31,297     32,068     36,094     38,501 
Weighted average shares outstanding - basic
Net earnings per share - diluted (1)
0.09 
  $
Weighted average shares outstanding - diluted     31,323     35,308     39,472     41,767  

0.10   $

0.09   $

—   $

Year Ended December 31, 2018

1st 

2nd 

3rd 

Quarter    

Quarter    

Quarter    

4th 
Quarter  

Selected quarterly financial data:
6,945    $
5,463    $
  $
7,352 
Revenues
5,829    $
  $
4,154    $
6,423 
Gross profit
  $ (2,021)  $
74    $
678 
Operating income (loss)
  $ (2,381)  $ (2,177)  $
2,801 
Net income (loss)
0.10 
(0.10)  $
  $
Net earnings (loss) per share - basic (1)
    15,299      21,888      25,020      26,925 
Weighted average shares outstanding - basic
Net earnings (loss) per share - diluted (1)
0.10 
  $
Weighted average shares outstanding - diluted     15,299      21,888      25,020      27,395  

6,525    $
5,546    $
55    $
(983)  $
(0.04)  $

(0.10)  $

(0.04)  $

(0.16)  $

(0.16)  $

(1) Basic and diluted net loss per share is computed independently for each of the quarters presented. Therefore, 

the sum of the quarterly per share amounts will not necessarily equal the total for the year.

F-34

 
 
 
 
 
 
  
 
    
 
    
 
    
 
 
 
 
 
 
 
 
  
 
    
 
    
 
    
 
 
 
Thomas G. Campbell
Director

Gregory J. Szabo
Director

Marco Leal Goncalves
Vice President, 
Worldwide Products 

Kenneth Shebek
Vice President,
Chief Information Officer

BOARD OF DIRECTORS   

William W. Smith, Jr. 
Chairman of the Board, President 
and Chief Executive Officer

Steven L. Elfman 
Director  

Andrew Arno 
Director  

Samuel Gulko 
Director  

OFFICERS & SENIOR MANAGEMENT

Timothy C. Huffmyer 
Vice President,  
Chief Financial Officer 

Gail Redmond 
Senior Vice President, 
Sales Worldwide   

David Blakeney  
Senior Vice President, 
Engineering 

Charles B. Messman 
Vice President, 
Corporate Development 
& Investor Relations

David P. Sperling
Vice President,
Chief Technology Officer

CONTACT INFORMATION

Corporate Headquarters 
5800 Corporate Drive 
Pittsburgh, PA 15237 USA  
+1 (412) 837-5300 

ADDITIONAL LOCATIONS

Transfer Agent & Registrar 
Computershare Trust Company N.A. 
462 South 4th Street 
Louisville, KY 40202 USA
+1 (800) 962-4284 
www.computershare.com  

Legal Counsel
Buchanan Ingersoll & Rooney PC
Pittsburgh, PA 15219 USA

Auditors
SingerLewak LLP
Los Angeles, CA 90024 USA

Španskih boraca 3 
11070 Belgrade 
Serbia 
+381 11 3121 965 

Rua do Parque Poente, 39  
4705-002 Sequeira - Braga 
Portugal 
+351 253 339 644 

Årstaängsvägen 9
117 43 Stockholm
Sweden

ADDITIONAL INFORMATION

Smith Micro maintains an investor relations program. If you have any questions or would like additional 
information concerning the operations or financial statements, please contact:

Smith Micro Software, Inc.
Investor Relations
5800 Corporate Drive
Pittsburgh, PA 15237 USA
+1 (412) 837-5300
ir@smithmicro.com

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Smith Micro Software, Inc. 

5800 Corporate Drive
Pittsburgh, PA 15237
Phone: +1 (412) 837-5300

NASDAQ Symbol: SMSI

www.smithmicro.com