Southwest Gas Holdings Inc
Annual Report 2019

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2023 Report
2022 Report
2021 Report
2020 Report
2019 Report

Peers and competitors of Southwest Gas Holdings Inc:

Northwest Natural Company
Suburban Propane Partners
Spire Inc
AmeriGas Partners, L.P.
National Grid

Plain-text annual report

WORKING TO SERVE YOU ANNUAL REPORT 2019 WITH VISION & INSIGHT By aligning the value drivers of our business segments, we move ahead as an organization that knows our mission, charting a strong and sustainable path for the future. COMPANY PROFILE Southwest Gas Holdings, Inc. (“Company”), through its subsidiaries, engages in the business of purchasing, distributing and transporting natural gas, and providing comprehensive utility infrastructure services across North America. Southwest Gas Corporation (“Southwest”), a wholly owned subsidiary, safely and reliably delivers natural gas to over two million customers in Arizona, California and Nevada. Centuri Group, Inc. (“Centuri”), a wholly owned subsidiary, is dedicated to delivering a diverse array of infrastructure service solutions to North America’s gas and electricity providers. SOUTHWEST GAS HOLDINGS, INC. | 1 DEAR STOCKHOLDER The fundamentals of both business segments remain strong, and we continue to chart a solid trajectory for the future. We are pleased to share with you the 2019 Annual renewable natural gas (RNG). Regulators across Report. Behind the accomplishments highlighted Southwest’s service territories supported our steps over (cid:80)(cid:85)(cid:3)(cid:91)(cid:79)(cid:76)(cid:3)(cid:87)(cid:72)(cid:78)(cid:76)(cid:90)(cid:3)(cid:91)(cid:79)(cid:72)(cid:91)(cid:3)(cid:77)(cid:86)(cid:83)(cid:83)(cid:86)(cid:94)(cid:3)(cid:72)(cid:89)(cid:76)(cid:3)(cid:91)(cid:79)(cid:76)(cid:3)(cid:76)(cid:584)(cid:86)(cid:89)(cid:91)(cid:90)(cid:3)(cid:86)(cid:77)(cid:3)(cid:91)(cid:79)(cid:86)(cid:92)(cid:90)(cid:72)(cid:85)(cid:75)(cid:90)(cid:3) of employees across the Company working to serve the past couple of years to enable RNG to become part of our supply portfolio, and we see exciting opportunities the interests of our stockholders, customers and ahead for this carbon-neutral natural gas option in (cid:74)(cid:86)(cid:84)(cid:84)(cid:92)(cid:85)(cid:80)(cid:91)(cid:80)(cid:76)(cid:90)(cid:21)(cid:3)(cid:59)(cid:79)(cid:86)(cid:90)(cid:76)(cid:3)(cid:76)(cid:584)(cid:86)(cid:89)(cid:91)(cid:90)(cid:3)(cid:83)(cid:76)(cid:75)(cid:3)(cid:91)(cid:86)(cid:3)(cid:72)(cid:85)(cid:3)(cid:92)(cid:85)(cid:87)(cid:89)(cid:76)(cid:74)(cid:76)(cid:75)(cid:76)(cid:85)(cid:91)(cid:76)(cid:75)(cid:3) 96% utility customer satisfaction rating, steady growth across our two business segments and continued return of value to our stockholders. The fundamentals of both business segments remain strong, and we continue to chart a solid trajectory for the future. For the natural gas operations segment (“Southwest”), continued population growth across its service territories resulted in the addition of 34,000 new customers, including those in Mesquite, Nevada, where Southwest extended service in the early part of the year. The strong economy also drove exciting expansion projects using natural gas, such as the new Allegiant Stadium (Las Vegas Raiders) and an expanded Raytheon facility in Tucson. Between installing new facilities and replacing existing ones, Southwest invested $779 million throughout our gas system during the year. Southwest (cid:72)(cid:83)(cid:90)(cid:86)(cid:3)(cid:74)(cid:86)(cid:84)(cid:87)(cid:83)(cid:76)(cid:91)(cid:76)(cid:75)(cid:3)(cid:74)(cid:86)(cid:85)(cid:90)(cid:91)(cid:89)(cid:92)(cid:74)(cid:91)(cid:80)(cid:86)(cid:85)(cid:3)(cid:86)(cid:77)(cid:3)(cid:72)(cid:3)(cid:83)(cid:80)(cid:88)(cid:92)(cid:76)(cid:196)(cid:76)(cid:75)(cid:3)(cid:85)(cid:72)(cid:91)(cid:92)(cid:89)(cid:72)(cid:83)(cid:3)(cid:78)(cid:72)(cid:90)(cid:3) (LNG) storage facility in Southern Arizona, which will bolster reliability in the region. partnership with large customers and local jurisdictions. Positive customer feedback is our true barometer for success. Our utility infrastructure services segment (“Centuri”) again saw record earnings growth, now having doubled its overall contribution to the bottom line, supported by several major acquisitions since 2014. The most recent, that of Linetec Services, LLC, in 2018, boosted overall earnings in 2019 and increased Centuri’s scope and geographic presence in the Southeastern United States. Linetec’s work in the electric transmission and (cid:75)(cid:80)(cid:90)(cid:91)(cid:89)(cid:80)(cid:73)(cid:92)(cid:91)(cid:80)(cid:86)(cid:85)(cid:3)(cid:90)(cid:87)(cid:72)(cid:74)(cid:76)(cid:3)(cid:77)(cid:92)(cid:89)(cid:91)(cid:79)(cid:76)(cid:89)(cid:3)(cid:75)(cid:80)(cid:93)(cid:76)(cid:89)(cid:90)(cid:80)(cid:196)(cid:76)(cid:75)(cid:3)(cid:42)(cid:76)(cid:85)(cid:91)(cid:92)(cid:89)(cid:80)(cid:187)(cid:90)(cid:3)(cid:74)(cid:92)(cid:90)(cid:91)(cid:86)(cid:84)(cid:76)(cid:89)(cid:3) makeup in support of a business strategy focused We understand the importance of acting as stewards for the resources we use and provide, which is why (cid:86)(cid:85)(cid:3)(cid:78)(cid:89)(cid:86)(cid:94)(cid:91)(cid:79)(cid:19)(cid:3)(cid:75)(cid:80)(cid:93)(cid:76)(cid:89)(cid:90)(cid:80)(cid:196)(cid:74)(cid:72)(cid:91)(cid:80)(cid:86)(cid:85)(cid:3)(cid:72)(cid:85)(cid:75)(cid:3)(cid:87)(cid:89)(cid:86)(cid:196)(cid:91)(cid:72)(cid:73)(cid:80)(cid:83)(cid:80)(cid:91)(cid:96)(cid:21)(cid:3)(cid:42)(cid:76)(cid:85)(cid:91)(cid:92)(cid:89)(cid:80)(cid:187)(cid:90)(cid:3) emphasis on customer service and safety has driven its we actively seek opportunities to not only reduce our operations to reliably serve a long-tenured, investment- Company’s emissions but also help our customers grade utility customer base across major markets in the reduce theirs by introducing clean alternatives like United States and Canada. Compared to industry peers, Centuri demonstrates a the environment, and operating our business ethically. higher net income growth rate and lower volatility based Throughout 2019, our employees gave generously of on a 10-year average. This relative stability, paired with their time and resources to support local organizations opportunities to expand services to existing customers and invest in our communities. In support of these and move into new markets, paints a favorable long- amazing employees, we reinforced and implemented term outlook. In both our business segments, safety and compliance are key focal points of our operations. Whether delivering natural gas safely and reliably to our utility’s end-use customers or providing infrastructure services to other utilities, our Company is steadfast in its commitment several programs to encourage diversity, inclusion (cid:72)(cid:85)(cid:75)(cid:3)(cid:94)(cid:86)(cid:89)(cid:82)(cid:87)(cid:83)(cid:72)(cid:74)(cid:76)(cid:3)(cid:197)(cid:76)(cid:95)(cid:80)(cid:73)(cid:80)(cid:83)(cid:80)(cid:91)(cid:96)(cid:21)(cid:3)(cid:53)(cid:86)(cid:91)(cid:3)(cid:86)(cid:85)(cid:83)(cid:96)(cid:3)(cid:75)(cid:86)(cid:3)(cid:76)(cid:84)(cid:87)(cid:83)(cid:86)(cid:96)(cid:76)(cid:76)(cid:90)(cid:3)(cid:93)(cid:80)(cid:76)(cid:94)(cid:3) Southwest as a great place to work, we have also been acknowledged by various ranking organizations and named one of 2019’s “Best Companies To Work For In Nevada” by the career-building site, Zippia. to responsible operational practices that keep our To bring our purpose into greater focus, we rolled out employees, our customers and our communities safe. long-held, but newly articulated statements describing Positive customer feedback is our true barometer for success. That is why we are laser-focused on customer satisfaction. Southwest has forged ahead in leveraging technology to provide a truly personalized customer experience. In the last year, Southwest rolled out several advanced digital tools. These tools include sending (cid:91)(cid:80)(cid:84)(cid:76)(cid:83)(cid:96)(cid:3)(cid:90)(cid:76)(cid:89)(cid:93)(cid:80)(cid:74)(cid:76)(cid:3)(cid:85)(cid:86)(cid:91)(cid:80)(cid:196)(cid:74)(cid:72)(cid:91)(cid:80)(cid:86)(cid:85)(cid:90)(cid:3)(cid:73)(cid:96)(cid:3)(cid:91)(cid:76)(cid:95)(cid:91)(cid:19)(cid:3)(cid:76)(cid:84)(cid:72)(cid:80)(cid:83)(cid:3)(cid:72)(cid:85)(cid:75)(cid:3)(cid:72)(cid:92)(cid:91)(cid:86)(cid:84)(cid:72)(cid:91)(cid:76)(cid:75)(cid:3) calls; a highly rated mobile app; and real-time GPS tracking, allowing customers to view the location of their service technician en route. This year, the focus is on building an intuitive, state-of-the-art customer information system that will enable Southwest to continue providing an exceptional level of service well into the future. Companywide, we strive to make a positive impact by serving our communities, caring for our employees and our mission, vision and core values. These express our corporate identity, inform on our business strategies and move us to make decisions that will deliver quality results for all stakeholders. The alignment of our business segments around our core values of safety, quality, excellence, partnership, stewardship and value strongly positions us to serve the needs of our customers, employees and stockholders for decades to come. Sincerely, John P. Hester, President and CEO 4 FINANCIAL STRENGTH Record consolidated revenues of $ 3.1 billion demonstrate continued growth in both of our business segments. (cid:59)(cid:79)(cid:76)(cid:3)(cid:42)(cid:86)(cid:84)(cid:87)(cid:72)(cid:85)(cid:96)(cid:3)(cid:84)(cid:72)(cid:80)(cid:85)(cid:91)(cid:72)(cid:80)(cid:85)(cid:90)(cid:3)(cid:90)(cid:91)(cid:89)(cid:86)(cid:85)(cid:78)(cid:3)(cid:196)(cid:85)(cid:72)(cid:85)(cid:74)(cid:80)(cid:72)(cid:83)(cid:3)(cid:77)(cid:86)(cid:86)(cid:91)(cid:80)(cid:85)(cid:78)(cid:3)(cid:72)(cid:85)(cid:75)(cid:3) achieved another year of solid results, with consolidated Centuri’s strategic growth path continues to yield positive financial returns. Linetec Services, net income of $213.9 million, or $3.94 per diluted share. LLC, acquired in November 2018, contributed Of that, $163.2 million of earnings came from the natural $236.1 million in revenues, demonstrating the fruitful gas operations segment, Southwest, while the utility returns we anticipated from its forward-looking infrastructure services segment, Centuri, delivered strategy. In addition, Centuri has a strong base of large, $52.4 million of earnings. The fundamentals of long-tenured, investment-grade utility clients that is both business segments remain strong and record expected to grow and sustain the business over time. consolidated operating revenues of $3.1 billion demonstrate continued growth in both business segments. Southwest added 34,000 new customers in 2019, representing a 1.7% growth rate, which generated $11 million of margin and positively contributed to the bottom line. We expect similar increases in subsequent years based on population growth projections in the region, and will continue to effectively manage gas operations to maximize results. Positive overall performance led the Board of Directors to approve the 13th consecutive dividend increase in February 2020, in the amount of $0.10, or 4.6%, from $2.18 to $2.28 per share. SOUTHWEST GAS HOLDINGS, INC. | 5 PERFORMANCE GRAPH (cid:59)(cid:79)(cid:76)(cid:3)(cid:87)(cid:76)(cid:89)(cid:77)(cid:86)(cid:89)(cid:84)(cid:72)(cid:85)(cid:74)(cid:76)(cid:3)(cid:78)(cid:89)(cid:72)(cid:87)(cid:79)(cid:3)(cid:72)(cid:73)(cid:86)(cid:93)(cid:76)(cid:3)(cid:74)(cid:86)(cid:84)(cid:87)(cid:72)(cid:89)(cid:76)(cid:90)(cid:3)(cid:91)(cid:79)(cid:76)(cid:3)(cid:196)(cid:93)(cid:76)(cid:20)(cid:96)(cid:76)(cid:72)(cid:89)(cid:3) cumulative total stockholder return on Company common stock, assuming reinvestment of dividends, with the total returns on the Standard & Poor’s (S&P) 500 Stock Composite Index (“S&P 500”) and the S&P Composite Utilities Index. The total (cid:90)(cid:91)(cid:86)(cid:74)(cid:82)(cid:79)(cid:86)(cid:83)(cid:75)(cid:76)(cid:89)(cid:3)(cid:89)(cid:76)(cid:91)(cid:92)(cid:89)(cid:85)(cid:3)(cid:15)(cid:72)(cid:85)(cid:85)(cid:92)(cid:72)(cid:83)(cid:80)(cid:97)(cid:76)(cid:75)(cid:16)(cid:3)(cid:86)(cid:93)(cid:76)(cid:89)(cid:3)(cid:91)(cid:79)(cid:76)(cid:3)(cid:196)(cid:93)(cid:76)(cid:20)(cid:96)(cid:76)(cid:72)(cid:89)(cid:3)(cid:87)(cid:76)(cid:89)(cid:80)(cid:86)(cid:75)(cid:3)(cid:77)(cid:86)(cid:89)(cid:3) Southwest Gas Holdings, Inc. (SWX) was 6.98%, compared to the S&P Composite Utilities Index (S15UTIL) return of 10.52%, and the S&P 500 Index (SPX) return of 11.68%. Over the long- term 10-year period, the total stockholder return (annualized) for Southwest Gas Holdings, Inc. (SWX) was 13.30%, compared to the S&P Composite Utilities Index (S15UTIL) return of 12.15%, and the S&P 500 Index (SPX) return of 13.54%. 6 STRONG GROWTH (cid:40)(cid:91)(cid:3)(cid:58)(cid:86)(cid:92)(cid:91)(cid:79)(cid:94)(cid:76)(cid:90)(cid:91)(cid:19)(cid:3)(cid:75)(cid:76)(cid:84)(cid:72)(cid:85)(cid:75)(cid:3)(cid:77)(cid:86)(cid:89)(cid:3)(cid:76)(cid:585)(cid:74)(cid:80)(cid:76)(cid:85)(cid:91)(cid:3)(cid:72)(cid:85)(cid:75)(cid:3)(cid:74)(cid:86)(cid:90)(cid:91)(cid:20)(cid:76)(cid:584)(cid:76)(cid:74)(cid:91)(cid:80)(cid:93)(cid:76)(cid:3) natural gas is expected to remain high. At Centuri, customers’ regulatory policies and an increasing need for expert contractors are driving continued growth. The Desert Southwest is thriving. Southwest’s Across our service territories, Southwest is working service territories in Arizona, California and Nevada to support major residential developments. In (cid:90)(cid:72)(cid:94)(cid:3) (cid:90)(cid:80)(cid:78)(cid:85)(cid:80)(cid:196)(cid:74)(cid:72)(cid:85)(cid:91)(cid:3) (cid:76)(cid:95)(cid:87)(cid:72)(cid:85)(cid:90)(cid:80)(cid:86)(cid:85)(cid:3) (cid:80)(cid:85)(cid:3) (cid:25)(cid:23)(cid:24)(cid:32)(cid:19)(cid:3) (cid:72)(cid:75)(cid:75)(cid:80)(cid:85)(cid:78)(cid:3) (cid:26)(cid:27)(cid:19)(cid:23)(cid:23)(cid:23)(cid:3) customers. Over the last five years, population growth in our service territories has far outpaced Tucson, Southwest completed the construction of (cid:91)(cid:79)(cid:76)(cid:3)(cid:85)(cid:76)(cid:94)(cid:3)(cid:83)(cid:80)(cid:88)(cid:92)(cid:76)(cid:196)(cid:76)(cid:75)(cid:3)(cid:85)(cid:72)(cid:91)(cid:92)(cid:89)(cid:72)(cid:83)(cid:3)(cid:78)(cid:72)(cid:90)(cid:3)(cid:15)(cid:51)(cid:53)(cid:46)(cid:16)(cid:3)(cid:90)(cid:91)(cid:86)(cid:89)(cid:72)(cid:78)(cid:76)(cid:3)(cid:77)(cid:72)(cid:74)(cid:80)(cid:83)(cid:80)(cid:91)(cid:96)(cid:19)(cid:3) which will provide greater reliability for our Southern the national average, giving homebuilders the Arizona system. The project required an investment opportunity to increase construction activity. of approximately $80 million, which was previously Along with growth in our existing service territories, approved by the Arizona Corporation Commission. Southwest is also adding customers from the In total, to support growth of our gas distribution system previously unserved area of Mesquite, Nevada. as well as replacement activity, Southwest made a The extension of the new facilities is recovered through $779 million infrastructure investment in 2019. We a regulatory mechanism directed by the Nevada anticipate a $2.1 billion total capital investment between legislature, and serves as a model for the type of pre- 2020–2022 and cost-recovery measures designed to approved cost recovery we will continue to pursue. mitigate regulatory lag. We recently received approval to extend facilities to unserved customers in Spring Creek, Nevada, through the same mechanism. Economic progress brought opportunities for Southwest to be involved in exciting development projects like Allegiant Stadium and Resorts World casino, both in Nevada. New projects in Arizona include Fairlife Milk’s processing plant and Fort Huachuca’s high-pressure distribution main and meter set, while updated services are underway for General Atomics in California. SOUTHWEST GAS HOLDINGS, INC. | 7 Southwest Service Territories 10 Centuri continues to grow its geographic footprint and diversify its customer b a s e , m o s t re c e n t l y through the acquisition of Linetec in 2018, which increased Centuri’s share in the electric transmission and distribution infrastructure market and expanded its presence in the United States. Regulatory policies are driving increased investment due to aging infrastructure, and utility companies are more often relying on expert contractors to perform the work — both favorable indicators for continued growth in the infrastructure services business. Even as Centuri expands their customer base and scope of utility services, the company maintains long-standing customer alliances. For example, over 50 years later, NPL Construction Co., (cid:72)(cid:3)(cid:42)(cid:76)(cid:85)(cid:91)(cid:92)(cid:89)(cid:80)(cid:3)(cid:74)(cid:86)(cid:84)(cid:87)(cid:72)(cid:85)(cid:96)(cid:19)(cid:3)(cid:80)(cid:90)(cid:3)(cid:90)(cid:91)(cid:80)(cid:83)(cid:83)(cid:3)(cid:90)(cid:76)(cid:89)(cid:93)(cid:80)(cid:85)(cid:78)(cid:3)(cid:80)(cid:91)(cid:90)(cid:3)(cid:93)(cid:76)(cid:89)(cid:96)(cid:3)(cid:196)(cid:89)(cid:90)(cid:91)(cid:3)(cid:74)(cid:92)(cid:90)(cid:91)(cid:86)(cid:84)(cid:76)(cid:89)(cid:21) Centuri Companies’ Operational Locations (cid:79) Corporate Headquarters (cid:79) NPL (cid:79) NPL Canada (cid:79) W.S. Nicholls (cid:79) Canyon Pipeline (cid:79) National Powerline (cid:79) Neuco (cid:79) Linetec Services SOUTHWEST GAS HOLDINGS, INC. | 11 12 CORPORATE RESPONSIBILITY Our focus on safety and responsible business practices is strengthened by our commitment to the improvement of environmental, social and governance matters. Today, corporations across the globe are embracing a broadened definition of corporate responsibility that socially conscious investors expect. As a Company, we have always operated our business in a responsible way, and in the past year we have made a concerted (cid:76)(cid:584)(cid:86)(cid:89)(cid:91)(cid:3)(cid:91)(cid:86)(cid:3)(cid:74)(cid:86)(cid:84)(cid:84)(cid:92)(cid:85)(cid:80)(cid:74)(cid:72)(cid:91)(cid:76)(cid:3)(cid:91)(cid:79)(cid:76)(cid:90)(cid:76)(cid:3)(cid:76)(cid:85)(cid:75)(cid:76)(cid:72)(cid:93)(cid:86)(cid:89)(cid:90)(cid:21) To better understand a company’s commitment and (cid:76)(cid:584)(cid:86)(cid:89)(cid:91)(cid:90)(cid:3)(cid:89)(cid:76)(cid:78)(cid:72)(cid:89)(cid:75)(cid:80)(cid:85)(cid:78)(cid:3)(cid:76)(cid:85)(cid:93)(cid:80)(cid:89)(cid:86)(cid:85)(cid:84)(cid:76)(cid:85)(cid:91)(cid:72)(cid:83)(cid:19)(cid:3)(cid:90)(cid:86)(cid:74)(cid:80)(cid:72)(cid:83)(cid:3)(cid:72)(cid:85)(cid:75)(cid:3)(cid:78)(cid:86)(cid:93)(cid:76)(cid:89)(cid:85)(cid:72)(cid:85)(cid:74)(cid:76)(cid:3) (ESG) matters, investors are turning to agencies dedicated to reviewing and rating corporate practices in each of these respective areas. In 2019, two major (cid:44)(cid:58)(cid:46)(cid:3)(cid:89)(cid:72)(cid:91)(cid:80)(cid:85)(cid:78)(cid:3)(cid:72)(cid:78)(cid:76)(cid:85)(cid:74)(cid:80)(cid:76)(cid:90)(cid:3)(cid:89)(cid:76)(cid:74)(cid:86)(cid:78)(cid:85)(cid:80)(cid:97)(cid:76)(cid:75)(cid:3)(cid:58)(cid:86)(cid:92)(cid:91)(cid:79)(cid:94)(cid:76)(cid:90)(cid:91)(cid:187)(cid:90)(cid:3)(cid:76)(cid:584)(cid:86)(cid:89)(cid:91)(cid:90)(cid:3) on disclosure participation and increased our ratings. Our Company has long held a belief that our purpose is to address the collective interests of customers, employees, communities and stockholders. We do what is right for our employees and those communities we serve, while continuing to deliver positive results for stockholders. Our deep roots in the community, long-running environmental stewardship programs, care for our employees and adherence to ethical business practices serve as proof of this commitment. Environmental Sustainability is a priority as we strive to reduce our carbon footprint and work with our customers to reach their reduction goals. SOUTHWEST GAS HOLDINGS, INC. | 13 Using baselines established in 2015, Southwest is committed to achieving a goal of a 20% overall reduction in greenhouse gas (GHG) emissions from (cid:197)(cid:76)(cid:76)(cid:91)(cid:19)(cid:3)(cid:77)(cid:72)(cid:74)(cid:80)(cid:83)(cid:80)(cid:91)(cid:80)(cid:76)(cid:90)(cid:3)(cid:72)(cid:85)(cid:75)(cid:3)(cid:86)(cid:91)(cid:79)(cid:76)(cid:89)(cid:3)(cid:80)(cid:85)(cid:80)(cid:91)(cid:80)(cid:72)(cid:91)(cid:80)(cid:93)(cid:76)(cid:90)(cid:3)(cid:73)(cid:96)(cid:3)(cid:25)(cid:23)(cid:25)(cid:28)(cid:21)(cid:3) In managing nearly 1,600 vehicles, we are continuously (cid:80)(cid:85)(cid:91)(cid:89)(cid:86)(cid:75)(cid:92)(cid:74)(cid:80)(cid:85)(cid:78)(cid:3)(cid:72)(cid:83)(cid:91)(cid:76)(cid:89)(cid:85)(cid:72)(cid:91)(cid:80)(cid:93)(cid:76)(cid:3)(cid:77)(cid:92)(cid:76)(cid:83)(cid:3)(cid:93)(cid:76)(cid:79)(cid:80)(cid:74)(cid:83)(cid:76)(cid:90)(cid:3)(cid:15)(cid:40)(cid:45)(cid:61)(cid:90)(cid:16)(cid:3)(cid:91)(cid:86)(cid:3)(cid:86)(cid:92)(cid:89)(cid:3)(cid:197)(cid:76)(cid:76)(cid:91)(cid:19)(cid:3) and reducing unnecessary driving and idling times. (cid:40)(cid:85)(cid:85)(cid:92)(cid:72)(cid:83)(cid:83)(cid:96)(cid:19)(cid:3)(cid:94)(cid:76)(cid:3)(cid:89)(cid:76)(cid:87)(cid:83)(cid:72)(cid:74)(cid:76)(cid:3)(cid:92)(cid:87)(cid:3)(cid:91)(cid:86)(cid:3)(cid:25)(cid:23)(cid:12)(cid:3)(cid:86)(cid:77)(cid:3)(cid:58)(cid:86)(cid:92)(cid:91)(cid:79)(cid:94)(cid:76)(cid:90)(cid:91)(cid:187)(cid:90)(cid:3)(cid:197)(cid:76)(cid:76)(cid:91)(cid:19)(cid:3) based on a pre-established life cycle schedule, and are committed to utilizing clean-burning compressed natural gas (CNG) wherever feasible. We will continue to explore opportunities to incorporate more of these vehicles in the future. Implementing sustainable practices(cid:3) (cid:80)(cid:85)(cid:3) (cid:86)(cid:92)(cid:89)(cid:3) (cid:197)(cid:76)(cid:76)(cid:91)(cid:3) (cid:72)(cid:85)(cid:75)(cid:3) facilities management helps curtail our environmental impact. Southwest recently made the switch to LED lighting for more than 278,000 square feet of floor space across offices in Yuma, Victorville and Las Vegas. We also incorporated computerized heating, ventilation and air conditioning (HVAC) systems and exterior lighting controlled by astronomical clocks. Additionally, an ENERGY STAR®-recognized bill management software enables us to track and manage energy usage at all locations. Not only are we actively curtailing our own GHG emissions, but we are helping customers reach their emissions-reduction goals as well. In 2019, Southwest continued to encourage customers to convert their (cid:197)(cid:76)(cid:76)(cid:91)(cid:90)(cid:3)(cid:91)(cid:86)(cid:3)(cid:85)(cid:72)(cid:91)(cid:92)(cid:89)(cid:72)(cid:83)(cid:3)(cid:78)(cid:72)(cid:90)(cid:21)(cid:3)(cid:62)(cid:76)(cid:3)(cid:75)(cid:76)(cid:83)(cid:80)(cid:93)(cid:76)(cid:89)(cid:76)(cid:75)(cid:3)(cid:26)(cid:25)(cid:3)(cid:84)(cid:80)(cid:83)(cid:83)(cid:80)(cid:86)(cid:85)(cid:3)(cid:91)(cid:79)(cid:76)(cid:89)(cid:84)(cid:90)(cid:3) of natural gas to produce CNG for vehicles, which displaced 23 million gallons of diesel. This eliminated over 68 thousand metric tons of GHG emissions — equivalent to 165 million miles not driven by passenger vehicles or 2.9 million trash bags of waste recycled instead of landfilled. Commercial and residential customers participating in Southwest’s commission- (cid:72)(cid:87)(cid:87)(cid:89)(cid:86)(cid:93)(cid:76)(cid:75)(cid:3)(cid:76)(cid:85)(cid:76)(cid:89)(cid:78)(cid:96)(cid:20)(cid:76)(cid:585)(cid:74)(cid:80)(cid:76)(cid:85)(cid:74)(cid:96)(cid:3)(cid:89)(cid:76)(cid:73)(cid:72)(cid:91)(cid:76)(cid:3)(cid:87)(cid:89)(cid:86)(cid:78)(cid:89)(cid:72)(cid:84)(cid:90)(cid:3)(cid:72)(cid:83)(cid:90)(cid:86)(cid:3)(cid:90)(cid:72)(cid:94)(cid:3) reduced costs in 2019, with an average savings of $27 per year, and average lifetime savings totaling over $750 per customer. 14 SOUTHWEST GAS HOLDINGS, INC. | 15 Social Through our philanthropic giving and volunteering, we are committed to creating a better quality of life in the communities where we work and live. Our employees give back to their communities in Supporting an inclusive workplace has always been tangible ways. Southwest employees have donated important to the Company. Southwest recently launched over $13 million to local charitable organizations since a more formalized Diversity and Inclusion initiative to the inception of the FUEL for LIFE employee giving showcase diverse voices and to help ensure employees program in 2012. Throughout the year, Southwest and are engaged and know they count. Southwest also Centuri employees gave back to their communities by added Flexible Work Arrangements to create balance providing the most valuable resource of all—their time. between work and personal life for our employees. (cid:61)(cid:86)(cid:83)(cid:92)(cid:85)(cid:91)(cid:76)(cid:76)(cid:89)(cid:3)(cid:76)(cid:584)(cid:86)(cid:89)(cid:91)(cid:90)(cid:3)(cid:94)(cid:76)(cid:89)(cid:76)(cid:3)(cid:84)(cid:72)(cid:75)(cid:76)(cid:3)(cid:72)(cid:74)(cid:89)(cid:86)(cid:90)(cid:90)(cid:3)(cid:72)(cid:83)(cid:83)(cid:3)(cid:94)(cid:72)(cid:83)(cid:82)(cid:90)(cid:3)(cid:86)(cid:77)(cid:3)(cid:83)(cid:80)(cid:77)(cid:76)(cid:19)(cid:3)(cid:77)(cid:89)(cid:86)(cid:84)(cid:3) (cid:196)(cid:78)(cid:79)(cid:91)(cid:80)(cid:85)(cid:78)(cid:3)(cid:79)(cid:92)(cid:85)(cid:78)(cid:76)(cid:89)(cid:3)(cid:72)(cid:85)(cid:75)(cid:3)(cid:79)(cid:86)(cid:84)(cid:76)(cid:83)(cid:76)(cid:90)(cid:90)(cid:85)(cid:76)(cid:90)(cid:90)(cid:3)(cid:91)(cid:86)(cid:3)(cid:91)(cid:72)(cid:74)(cid:82)(cid:83)(cid:80)(cid:85)(cid:78)(cid:3)(cid:93)(cid:76)(cid:91)(cid:76)(cid:89)(cid:72)(cid:85)(cid:90)(cid:187)(cid:3) issues; providing educational resources for children; and saving the precious lives of animals in need. This level (cid:86)(cid:77)(cid:3)(cid:90)(cid:76)(cid:83)(cid:197)(cid:76)(cid:90)(cid:90)(cid:3)(cid:78)(cid:76)(cid:85)(cid:76)(cid:89)(cid:86)(cid:90)(cid:80)(cid:91)(cid:96)(cid:3)(cid:94)(cid:72)(cid:90)(cid:3)(cid:77)(cid:92)(cid:89)(cid:91)(cid:79)(cid:76)(cid:89)(cid:3)(cid:90)(cid:92)(cid:87)(cid:87)(cid:86)(cid:89)(cid:91)(cid:76)(cid:75)(cid:3)(cid:91)(cid:79)(cid:89)(cid:86)(cid:92)(cid:78)(cid:79)(cid:3) Southwest’s foundation pledging more than $1 million (cid:91)(cid:86)(cid:3)(cid:85)(cid:86)(cid:85)(cid:20)(cid:87)(cid:89)(cid:86)(cid:196)(cid:91)(cid:3)(cid:86)(cid:89)(cid:78)(cid:72)(cid:85)(cid:80)(cid:97)(cid:72)(cid:91)(cid:80)(cid:86)(cid:85)(cid:90)(cid:3)(cid:80)(cid:85)(cid:3)(cid:25)(cid:23)(cid:24)(cid:32)(cid:21) With its broad market reach, Centuri companies have opportunities to engage with diverse suppliers around the United States and in Canada. Companywide, our spending with diverse suppliers was more than $372 million. Southwest Employee Giving 16 Governance We are committed to building stockholder value by focusing on our fundamental business strategies of operational excellence, strategic growth (cid:72)(cid:85)(cid:75)(cid:3)(cid:196)(cid:85)(cid:72)(cid:85)(cid:74)(cid:80)(cid:72)(cid:83)(cid:3)(cid:90)(cid:91)(cid:76)(cid:94)(cid:72)(cid:89)(cid:75)(cid:90)(cid:79)(cid:80)(cid:87)(cid:21) We support our core values and track record of excellence with a long-term focus, corporate governance practices aligned with stockholder interests, a pay-for-performance culture and an a c t i v e p ro g r a m o f s t o c k h o l d e r e n g a g e m e n t . Committed to building long-term value, we strive to operate sustainably with accountability, transparency and integrity. (cid:42)(cid:86)(cid:85)(cid:90)(cid:80)(cid:90)(cid:91)(cid:76)(cid:85)(cid:91)(cid:3)(cid:94)(cid:80)(cid:91)(cid:79)(cid:3)(cid:86)(cid:92)(cid:89)(cid:3)(cid:76)(cid:584)(cid:86)(cid:89)(cid:91)(cid:90) to adopt best practices in corporate governance, in September we completed the reincorporation of Southwest Gas Holdings, Inc. from California to Delaware, the state of incorporation for most large United States companies. Through the (cid:74)(cid:79)(cid:72)(cid:85)(cid:78)(cid:76)(cid:3) (cid:94)(cid:76)(cid:3) (cid:76)(cid:95)(cid:87)(cid:76)(cid:74)(cid:91)(cid:3) (cid:91)(cid:86)(cid:3) (cid:78)(cid:72)(cid:80)(cid:85)(cid:3) (cid:78)(cid:89)(cid:76)(cid:72)(cid:91)(cid:76)(cid:89)(cid:3) (cid:76)(cid:585)(cid:74)(cid:80)(cid:76)(cid:85)(cid:74)(cid:96)(cid:19)(cid:3) (cid:74)(cid:83)(cid:72)(cid:89)(cid:80)(cid:91)(cid:96)(cid:19)(cid:3) predictability and flexibility in the Company’s legal (cid:72)(cid:584)(cid:72)(cid:80)(cid:89)(cid:90)(cid:3)(cid:72)(cid:85)(cid:75)(cid:3)(cid:74)(cid:86)(cid:89)(cid:87)(cid:86)(cid:89)(cid:72)(cid:91)(cid:76)(cid:3)(cid:78)(cid:86)(cid:93)(cid:76)(cid:89)(cid:85)(cid:72)(cid:85)(cid:74)(cid:76)(cid:3)(cid:75)(cid:76)(cid:74)(cid:80)(cid:90)(cid:80)(cid:86)(cid:85)(cid:90)(cid:19)(cid:3)(cid:94)(cid:80)(cid:91)(cid:79)(cid:3)(cid:85)(cid:86)(cid:3) material impact on daily operations. Long-term focus on building stockholder value, with a pay-for-performance compensation program structured to mitigate excessive short-term risk taking. Corporate governance practices that align with stockholder interests and support our core values, including robust stock ownership guidelines, annual election of all directors, and the ability for stockholders to call special meetings and act by written consent. Our Board of Directors is made up of our CEO and 10 independent directors (including a (cid:86)(cid:72)(cid:83)(cid:68)(cid:85)(cid:68)(cid:87)(cid:72)(cid:3)(cid:76)(cid:81)(cid:71)(cid:72)(cid:83)(cid:72)(cid:81)(cid:71)(cid:72)(cid:81)(cid:87)(cid:3)(cid:38)(cid:75)(cid:68)(cid:76)(cid:85)(cid:80)(cid:68)(cid:81)(cid:12)(cid:3)(cid:90)(cid:75)(cid:82)(cid:3)(cid:69)(cid:85)(cid:76)(cid:81)(cid:74)(cid:3)(cid:71)(cid:72)(cid:72)(cid:83)(cid:3)(cid:68)(cid:81)(cid:71)(cid:3)(cid:71)(cid:76)(cid:89)(cid:72)(cid:85)(cid:86)(cid:72)(cid:3)(cid:80)(cid:68)(cid:81)(cid:68)(cid:74)(cid:72)(cid:80)(cid:72)(cid:81)(cid:87)(cid:15)(cid:3)(cid:240)(cid:81)(cid:68)(cid:81)(cid:70)(cid:76)(cid:68)(cid:79)(cid:3)(cid:68)(cid:81)(cid:71)(cid:3) (cid:82)(cid:83)(cid:72)(cid:85)(cid:68)(cid:87)(cid:76)(cid:82)(cid:81)(cid:68)(cid:79)(cid:3)(cid:72)(cid:91)(cid:83)(cid:72)(cid:85)(cid:76)(cid:72)(cid:81)(cid:70)(cid:72)(cid:30)(cid:3)(cid:86)(cid:76)(cid:74)(cid:81)(cid:76)(cid:240)(cid:70)(cid:68)(cid:81)(cid:87)(cid:3)(cid:72)(cid:91)(cid:83)(cid:72)(cid:85)(cid:87)(cid:76)(cid:86)(cid:72)(cid:3)(cid:76)(cid:81)(cid:3)(cid:87)(cid:75)(cid:72)(cid:3)(cid:76)(cid:81)(cid:71)(cid:88)(cid:86)(cid:87)(cid:85)(cid:76)(cid:72)(cid:86)(cid:3)(cid:87)(cid:75)(cid:68)(cid:87)(cid:3)(cid:80)(cid:68)(cid:87)(cid:87)(cid:72)(cid:85)(cid:3)(cid:80)(cid:82)(cid:86)(cid:87)(cid:3)(cid:87)(cid:82)(cid:3)(cid:82)(cid:88)(cid:85)(cid:3) business; and important ties to our key service territories. Sustainable and responsible business practices that protect the environment, preserve natural resources and support our local communities. We value input from stockholders and maintain a robust program of stockholder (cid:72)(cid:81)(cid:74)(cid:68)(cid:74)(cid:72)(cid:80)(cid:72)(cid:81)(cid:87)(cid:3)(cid:82)(cid:81)(cid:3)(cid:68)(cid:3)(cid:85)(cid:68)(cid:81)(cid:74)(cid:72)(cid:3)(cid:82)(cid:73)(cid:3)(cid:87)(cid:82)(cid:83)(cid:76)(cid:70)(cid:86)(cid:15)(cid:3)(cid:76)(cid:81)(cid:70)(cid:79)(cid:88)(cid:71)(cid:76)(cid:81)(cid:74)(cid:3)(cid:82)(cid:88)(cid:85)(cid:3)(cid:240)(cid:81)(cid:68)(cid:81)(cid:70)(cid:76)(cid:68)(cid:79)(cid:3)(cid:83)(cid:72)(cid:85)(cid:73)(cid:82)(cid:85)(cid:80)(cid:68)(cid:81)(cid:70)(cid:72)(cid:3)(cid:68)(cid:81)(cid:71)(cid:3)(cid:80)(cid:68)(cid:87)(cid:87)(cid:72)(cid:85)(cid:86)(cid:3) of corporate governance. SOUTHWEST GAS HOLDINGS, INC. | 17 18 SAFETY & OPERATIONAL EXCELLENCE We are driven to achieve new levels of operational (cid:76)(cid:95)(cid:74)(cid:76)(cid:83)(cid:83)(cid:76)(cid:85)(cid:74)(cid:76)(cid:3)(cid:73)(cid:96)(cid:3)(cid:94)(cid:72)(cid:96)(cid:3)(cid:86)(cid:77)(cid:3)(cid:90)(cid:72)(cid:77)(cid:76)(cid:91)(cid:96)(cid:19)(cid:3)(cid:86)(cid:87)(cid:76)(cid:89)(cid:72)(cid:91)(cid:80)(cid:86)(cid:85)(cid:72)(cid:83)(cid:3)(cid:76)(cid:585)(cid:74)(cid:80)(cid:76)(cid:85)(cid:74)(cid:96)(cid:3) and best practices. In our natural gas operations segment, Southwest, the safety focus is ever-present and centers on emergency response, damage prevention, occupational safety, construction inspection, and when appropriate, replacement programs. We are pleased to report we saw continued improvement in emergency response times and reduced damages per ticket in 2019. As our utility infrastructure services segment, Centuri, has brought newly acquired operating companies into the fold, we have worked to align standards for quality and safety across the family of companies by implementing successful safety initiatives and proven training methods. One particular aspect that Centuri is proud of is the continued decline in employee DART (Days Away, Restricted or Transferred) rates. SOUTHWEST GAS HOLDINGS, INC. | 19 20 Southern Nevada Expansion - Approved $28 million expansion project in May 2018 to extend facilities to Mesquite, NV (SB151 project) - Began serving customers in February 2019 using a temporary virtual pipeline and compressed natural gas (CNG) - Approach main to provide permanent supply anticipated to be placed in (cid:3)(cid:3)(cid:86)(cid:72)(cid:85)(cid:89)(cid:76)(cid:70)(cid:72)(cid:3)(cid:76)(cid:81)(cid:3)(cid:87)(cid:75)(cid:72)(cid:3)(cid:240)(cid:85)(cid:86)(cid:87)(cid:3)(cid:84)(cid:88)(cid:68)(cid:85)(cid:87)(cid:72)(cid:85)(cid:3)(cid:82)(cid:73)(cid:3)(cid:21)(cid:19)(cid:21)(cid:20) Arizona LNG Facility - Approved $80 million, 233,000 dekatherm LNG facility - LNG facility was placed in service in December 2019 Northern Nevada Expansion - Approved $62 million expansion project in December 2019 to extend facilities to Spring Creek, NV (SB151 project) - Construction anticipated to begin in the second half of 2020 SOUTHWEST GAS HOLDINGS, INC. | 21 PARTNERING WITH REGULATORS Maintaining collaborative partnerships with regulators allows Southwest to serve the interests of all stakeholders. Southwest emphasizes open and regular communication with state and federal regulators that strives to produce constructive regulatory outcomes and to (cid:74)(cid:89)(cid:76)(cid:72)(cid:91)(cid:76)(cid:3)(cid:73)(cid:76)(cid:85)(cid:76)(cid:196)(cid:91)(cid:90)(cid:3)(cid:77)(cid:86)(cid:89)(cid:3)(cid:74)(cid:92)(cid:90)(cid:91)(cid:86)(cid:84)(cid:76)(cid:89)(cid:90)(cid:3)(cid:72)(cid:85)(cid:75)(cid:3)(cid:90)(cid:91)(cid:86)(cid:74)(cid:82)(cid:79)(cid:86)(cid:83)(cid:75)(cid:76)(cid:89)(cid:90)(cid:3)(cid:72)(cid:83)(cid:80)(cid:82)(cid:76)(cid:21) (cid:62)(cid:76)(cid:3)(cid:89)(cid:76)(cid:74)(cid:76)(cid:85)(cid:91)(cid:83)(cid:96)(cid:3)(cid:196)(cid:83)(cid:76)(cid:75)(cid:3)(cid:77)(cid:86)(cid:89)(cid:3)(cid:89)(cid:72)(cid:91)(cid:76)(cid:3)(cid:89)(cid:76)(cid:83)(cid:80)(cid:76)(cid:77)(cid:3)(cid:80)(cid:85)(cid:3)(cid:40)(cid:89)(cid:80)(cid:97)(cid:86)(cid:85)(cid:72)(cid:19)(cid:3)(cid:42)(cid:72)(cid:83)(cid:80)(cid:77)(cid:86)(cid:89)(cid:85)(cid:80)(cid:72)(cid:3) (cid:72)(cid:85)(cid:75)(cid:3)(cid:53)(cid:76)(cid:93)(cid:72)(cid:75)(cid:72)(cid:19)(cid:3)(cid:72)(cid:85)(cid:75)(cid:3)(cid:72)(cid:85)(cid:91)(cid:80)(cid:74)(cid:80)(cid:87)(cid:72)(cid:91)(cid:76)(cid:3)(cid:79)(cid:72)(cid:93)(cid:80)(cid:85)(cid:78)(cid:3)(cid:196)(cid:85)(cid:72)(cid:83)(cid:3)(cid:75)(cid:76)(cid:74)(cid:80)(cid:90)(cid:80)(cid:86)(cid:85)(cid:90)(cid:3)(cid:77)(cid:89)(cid:86)(cid:84)(cid:3) Arizona and Nevada in the second half of 2020, and new rates in California by January 2021. (cid:40)(cid:3)(cid:55)(cid:72)(cid:80)(cid:92)(cid:91)(cid:76)(cid:3)(cid:55)(cid:80)(cid:87)(cid:76)(cid:83)(cid:80)(cid:85)(cid:76)(cid:3)(cid:89)(cid:72)(cid:91)(cid:76)(cid:3)(cid:74)(cid:72)(cid:90)(cid:76)(cid:3)(cid:94)(cid:72)(cid:90)(cid:3)(cid:196)(cid:83)(cid:76)(cid:75)(cid:3)(cid:94)(cid:80)(cid:91)(cid:79)(cid:3)(cid:91)(cid:79)(cid:76)(cid:3)(cid:45)(cid:76)(cid:75)(cid:76)(cid:89)(cid:72)(cid:83)(cid:3) Energy Regulatory Commission (FERC) in May 2019. Paiute successfully reached a settlement with customers, which is expected to be approved by FERC in the second half of 2020. 22 MISSION, VISION & CORE VALUES Our core values work to support our mission and vision, drive strategy and shape our culture. (cid:62)(cid:76)(cid:3)(cid:91)(cid:86)(cid:86)(cid:82)(cid:3)(cid:91)(cid:80)(cid:84)(cid:76)(cid:3)(cid:86)(cid:93)(cid:76)(cid:89)(cid:3)(cid:91)(cid:79)(cid:76)(cid:3)(cid:83)(cid:72)(cid:90)(cid:91)(cid:3)(cid:96)(cid:76)(cid:72)(cid:89)(cid:3)(cid:91)(cid:86)(cid:3)(cid:89)(cid:76)(cid:197)(cid:76)(cid:74)(cid:91)(cid:3)(cid:86)(cid:85)(cid:3)(cid:86)(cid:92)(cid:89)(cid:3)(cid:79)(cid:80)(cid:90)(cid:91)(cid:86)(cid:89)(cid:96)(cid:19)(cid:3) observe our culture and listen to employees. In doing beliefs. We recently shared these concepts with employees, not as new ideas, but as a declaration so we articulated our mission, vision and core values. of what is already deeply woven into our culture. These shared ideals have grown organically and have Everyone, no matter the team, job function, location or helped to shape and grow our organization throughout title, moves our Company forward by instilling these the last 80+ years. concepts within our daily business activities. Our mission describes our purpose. Our vision guides us. Our core values represent our fundamental Mission Our mission is to deliver (cid:83)(cid:86)(cid:85)(cid:78)(cid:20)(cid:91)(cid:76)(cid:89)(cid:84)(cid:3)(cid:90)(cid:91)(cid:72)(cid:82)(cid:76)(cid:79)(cid:86)(cid:83)(cid:75)(cid:76)(cid:89)(cid:3)(cid:93)(cid:72)(cid:83)(cid:92)(cid:76) as we provide safe, reliable (cid:72)(cid:85)(cid:75)(cid:3)(cid:76)(cid:585)(cid:74)(cid:80)(cid:76)(cid:85)(cid:91)(cid:3)(cid:92)(cid:91)(cid:80)(cid:83)(cid:80)(cid:91)(cid:96)(cid:3)(cid:72)(cid:85)(cid:75)(cid:3) (cid:92)(cid:91)(cid:80)(cid:83)(cid:80)(cid:91)(cid:96)(cid:20)(cid:89)(cid:76)(cid:83)(cid:72)(cid:91)(cid:76)(cid:75)(cid:3)(cid:90)(cid:76)(cid:89)(cid:93)(cid:80)(cid:74)(cid:76)(cid:90)(cid:21) Vision The Southwest Gas Holdings legacy will be to build enduring value in the lives of our customers, employees and the communities we serve. $ Core Values Safety - We protect lives by building a culture of safety and integrity. Partnership - We succeed by building collaborative relationships with our customers, employees, suppliers, service providers and community partners. Stewardship - We conduct business ethically, embrace diversity and inclusion, and promote environmental sustainability. Excellence - We excel by thinking ahead and continuously pursuing opportunities to evolve and grow. Quality - We achieve the best results when we consistently hold ourselves to the highest standards. Value - We prosper by judiciously allocating capital to generate consistent long-term growth and stockholder value. SOUTHWEST GAS HOLDINGS, INC. | 23 24 BUILDING OUR LEGACY Customer experience is at the heart of everything we do. We strive to exceed all expectations and innovate for the future growth of the communities in which we are proud to play a part. Whether installing pipe for an investor-owned utility or providing safe, reliable natural gas service, we are continuously working to exceed our customers’ (cid:76)(cid:95)(cid:87)(cid:76)(cid:74)(cid:91)(cid:72)(cid:91)(cid:80)(cid:86)(cid:85)(cid:90)(cid:21)(cid:3) (cid:53)(cid:86)(cid:91)(cid:79)(cid:80)(cid:85)(cid:78)(cid:3) (cid:72)(cid:585)(cid:89)(cid:84)(cid:90)(cid:3) (cid:91)(cid:79)(cid:76)(cid:3) (cid:87)(cid:86)(cid:90)(cid:80)(cid:91)(cid:80)(cid:93)(cid:76)(cid:3) (cid:89)(cid:76)(cid:90)(cid:92)(cid:83)(cid:91)(cid:90)(cid:3) (cid:86)(cid:77)(cid:3) our hard work like the approval of our customers and the ability to deliver value for our stockholders. In 2019, Southwest earned its highest-ever customer satisfaction ranking of 96% — a feat we celebrated internally with the incredible employees who made it possible. To further raise the bar for the customer experience, S o u t h w e s t k i c k e d o f f a c u s t o m e r s y s t e m s modernization project that will allow us to quickly respond to industry and customer demands. Expanded service options including more appointment windows, along with convenient service reminders, elevated the level of service we delivered to customers throughout the year. In providing best-in-class services to investor-owned gas and electric utility companies throughout the United States and Canada, Centuri was ranked 11th in Engineering News-Record’s Top 600 Specialty Contractors. Centuri displays the same level of (cid:72)(cid:91)(cid:91)(cid:76)(cid:85)(cid:91)(cid:80)(cid:93)(cid:76)(cid:85)(cid:76)(cid:90)(cid:90)(cid:3)(cid:91)(cid:86)(cid:3)(cid:91)(cid:79)(cid:76)(cid:80)(cid:89)(cid:3)(cid:196)(cid:89)(cid:90)(cid:91)(cid:3)(cid:74)(cid:92)(cid:90)(cid:91)(cid:86)(cid:84)(cid:76)(cid:89)(cid:3)(cid:72)(cid:90)(cid:3)(cid:91)(cid:86)(cid:3)(cid:91)(cid:79)(cid:76)(cid:80)(cid:89)(cid:3)(cid:85)(cid:76)(cid:94)(cid:76)(cid:90)(cid:91)(cid:19)(cid:3) which has contributed to their reputation as a trusted provider of utility services — a fact that shows in the tenure of their customer relationships, which averages more than 20 years. SOUTHWEST GAS HOLDINGS, INC. | 25 SOUTHWEST GAS HOLDINGS, INC. | 19 26 PROMISE OF NATURAL GAS Natural gas is a positive game changer, both environmentally and economically. (cid:40)(cid:584)(cid:86)(cid:89)(cid:75)(cid:72)(cid:73)(cid:83)(cid:76)(cid:3)(cid:72)(cid:85)(cid:75)(cid:3)(cid:72)(cid:73)(cid:92)(cid:85)(cid:75)(cid:72)(cid:85)(cid:91)(cid:3)(cid:85)(cid:72)(cid:91)(cid:92)(cid:89)(cid:72)(cid:83)(cid:3)(cid:78)(cid:72)(cid:90)(cid:3)(cid:80)(cid:90)(cid:3)(cid:77)(cid:92)(cid:76)(cid:83)(cid:80)(cid:85)(cid:78)(cid:3)(cid:91)(cid:79)(cid:76)(cid:3)(cid:60)(cid:85)(cid:80)(cid:91)(cid:76)(cid:75)(cid:3) States economy to achieve energy independence while (cid:86)(cid:584)(cid:76)(cid:89)(cid:80)(cid:85)(cid:78)(cid:3)(cid:72)(cid:3)(cid:74)(cid:86)(cid:84)(cid:87)(cid:76)(cid:83)(cid:83)(cid:80)(cid:85)(cid:78)(cid:3)(cid:93)(cid:72)(cid:83)(cid:92)(cid:76)(cid:3)(cid:87)(cid:89)(cid:86)(cid:87)(cid:86)(cid:90)(cid:80)(cid:91)(cid:80)(cid:86)(cid:85)(cid:3)(cid:91)(cid:86)(cid:3)(cid:74)(cid:86)(cid:85)(cid:90)(cid:92)(cid:84)(cid:76)(cid:89)(cid:90)(cid:21) distribution network. This and similar projects will help (cid:90)(cid:76)(cid:89)(cid:93)(cid:76)(cid:3)(cid:74)(cid:86)(cid:84)(cid:84)(cid:92)(cid:85)(cid:80)(cid:91)(cid:80)(cid:76)(cid:90)(cid:3)(cid:94)(cid:80)(cid:91)(cid:79)(cid:3)(cid:72)(cid:3)(cid:90)(cid:72)(cid:77)(cid:76)(cid:19)(cid:3)(cid:72)(cid:584)(cid:86)(cid:89)(cid:75)(cid:72)(cid:73)(cid:83)(cid:76)(cid:3)(cid:72)(cid:85)(cid:75)(cid:3)(cid:89)(cid:76)(cid:83)(cid:80)(cid:72)(cid:73)(cid:83)(cid:76)(cid:3) source of energy, which also has the potential to attract Today, natural gas prices remain low. When comparing new business opportunities. nationwide customer utility bills, those for natural gas With proven reserves at all-time highs, we have service are consistently the lowest. A recent study of the potential to continue serving new and existing Southwest customers indicated that they view natural customers into the foreseeable future. High reserves (cid:78)(cid:72)(cid:90)(cid:3)(cid:72)(cid:90)(cid:3)(cid:84)(cid:86)(cid:89)(cid:76)(cid:3)(cid:72)(cid:584)(cid:86)(cid:89)(cid:75)(cid:72)(cid:73)(cid:83)(cid:76)(cid:3)(cid:91)(cid:79)(cid:72)(cid:85)(cid:3)(cid:86)(cid:91)(cid:79)(cid:76)(cid:89)(cid:3)(cid:76)(cid:85)(cid:76)(cid:89)(cid:78)(cid:96)(cid:3)(cid:86)(cid:87)(cid:91)(cid:80)(cid:86)(cid:85)(cid:90)(cid:21) and production rates have also led to increased use, (cid:48)(cid:91)(cid:90)(cid:3)(cid:72)(cid:584)(cid:86)(cid:89)(cid:75)(cid:72)(cid:73)(cid:80)(cid:83)(cid:80)(cid:91)(cid:96)(cid:3)(cid:72)(cid:85)(cid:75)(cid:3)(cid:72)(cid:73)(cid:92)(cid:85)(cid:75)(cid:72)(cid:85)(cid:74)(cid:76)(cid:3)(cid:79)(cid:72)(cid:90)(cid:3)(cid:83)(cid:76)(cid:75)(cid:3)(cid:91)(cid:86)(cid:3)(cid:80)(cid:85)(cid:74)(cid:89)(cid:76)(cid:72)(cid:90)(cid:76)(cid:75)(cid:3) demand and use, such as the expansion into unserved and underserved areas of Nevada, as approved by the state’s Senate Bill 151. In early 2019, Southwest activated the City of Mesquite’s (cid:196)(cid:89)(cid:90)(cid:91)(cid:3)(cid:74)(cid:92)(cid:90)(cid:91)(cid:86)(cid:84)(cid:76)(cid:89)(cid:19)(cid:3)(cid:43)(cid:72)(cid:85)(cid:80)(cid:76)(cid:83)(cid:83)(cid:76)(cid:187)(cid:90)(cid:3)(cid:42)(cid:79)(cid:86)(cid:74)(cid:86)(cid:83)(cid:72)(cid:91)(cid:76)(cid:90)(cid:3)(cid:72)(cid:85)(cid:75)(cid:3)(cid:55)(cid:86)(cid:87)(cid:74)(cid:86)(cid:89)(cid:85)(cid:19)(cid:3)(cid:72)(cid:90)(cid:3) (cid:87)(cid:72)(cid:89)(cid:91)(cid:3)(cid:86)(cid:77)(cid:3)(cid:91)(cid:79)(cid:76)(cid:3)(cid:196)(cid:89)(cid:90)(cid:91)(cid:3)(cid:87)(cid:79)(cid:72)(cid:90)(cid:76)(cid:3)(cid:87)(cid:83)(cid:72)(cid:85)(cid:3)(cid:91)(cid:86)(cid:3)(cid:74)(cid:86)(cid:85)(cid:85)(cid:76)(cid:74)(cid:91)(cid:3)(cid:91)(cid:79)(cid:76)(cid:3)(cid:74)(cid:80)(cid:91)(cid:96)(cid:3)(cid:91)(cid:86)(cid:3)(cid:72)(cid:3)(cid:84)(cid:72)(cid:81)(cid:86)(cid:89) primarily for electric generation. Not coincidentally, United States carbon dioxide emissions are at a 25-year low, thanks in large part to energy producers seeking a (cid:74)(cid:83)(cid:76)(cid:72)(cid:85)(cid:3)(cid:72)(cid:85)(cid:75)(cid:3)(cid:76)(cid:585)(cid:74)(cid:80)(cid:76)(cid:85)(cid:91)(cid:3)(cid:72)(cid:83)(cid:91)(cid:76)(cid:89)(cid:85)(cid:72)(cid:91)(cid:80)(cid:93)(cid:76)(cid:3)(cid:91)(cid:79)(cid:89)(cid:86)(cid:92)(cid:78)(cid:79)(cid:3)(cid:91)(cid:79)(cid:76)(cid:3)(cid:85)(cid:72)(cid:91)(cid:80)(cid:86)(cid:85)(cid:72)(cid:83)(cid:3)(cid:90)(cid:79)(cid:80)(cid:77)(cid:91)(cid:3) away from coal. Increased use of natural gas and other renewable sources are driving down emissions as part of a balanced and sustainable energy future. Southwest’s Natural Gas Bill Is Lower Than Other Utilities SOUTHWEST GAS HOLDINGS, INC. | 27 “After a year of natural gas, I can tell you it’s been wonderful. (cid:48)(cid:91)(cid:187)(cid:90)(cid:3)(cid:90)(cid:80)(cid:84)(cid:87)(cid:83)(cid:80)(cid:196)(cid:76)(cid:75)(cid:3)(cid:86)(cid:92)(cid:89)(cid:3)(cid:87)(cid:86)(cid:87)(cid:87)(cid:80)(cid:85)(cid:78) process and the heat is even so we don’t have to adjust temperatures, and we end up with a better product. It burns cleaner, so we actually have less cleanup and it’s better for the environment. We’re very happy that we made the decision to convert to natural gas.” Danielle Atkinson, Owner, Danielle’s Chocolates and Popcorn First customer in Mesquite, Nevada 28 Southwest will continue to help reduce emissions The most recent Nevada legislature passed Senate and decarbonize our pipeline with investment and Bill 154, which provides a pathway for incorporating developments in renewable natural gas (RNG). RNG, RNG in our Nevada gas portfolio, as well as investment (cid:84)(cid:76)(cid:91)(cid:79)(cid:72)(cid:85)(cid:76)(cid:3)(cid:90)(cid:86)(cid:92)(cid:89)(cid:74)(cid:76)(cid:75)(cid:3)(cid:77)(cid:89)(cid:86)(cid:84)(cid:3)(cid:77)(cid:72)(cid:89)(cid:84)(cid:90)(cid:19)(cid:3)(cid:83)(cid:72)(cid:85)(cid:75)(cid:196)(cid:83)(cid:83)(cid:90)(cid:3)(cid:72)(cid:85)(cid:75)(cid:3)(cid:94)(cid:72)(cid:90)(cid:91)(cid:76)(cid:94)(cid:72)(cid:91)(cid:76)(cid:89)(cid:3) treatment, if harnessed as an energy source, is carbon opportunities to facilitate customer development of such supplies. We also have an approved interconnection neutral and compatible with existing natural gas infrastructure. (cid:62)(cid:76)(cid:3)(cid:72)(cid:89)(cid:76)(cid:3)(cid:87)(cid:92)(cid:89)(cid:90)(cid:92)(cid:80)(cid:85)(cid:78)(cid:3)(cid:76)(cid:584)(cid:86)(cid:89)(cid:91)(cid:90)(cid:3)(cid:91)(cid:86)(cid:3)(cid:72)(cid:75)(cid:75)(cid:3)(cid:57)(cid:53)(cid:46)(cid:3)(cid:91)(cid:86)(cid:3)(cid:86)(cid:92)(cid:89)(cid:3)(cid:90)(cid:92)(cid:87)(cid:87)(cid:83)(cid:96)(cid:3) portfolio by working with customers in our service territories that either create, or want to use, RNG supplies, such as cities, government organizations, (cid:91)(cid:72)(cid:89)(cid:80)(cid:584)(cid:3)(cid:80)(cid:85)(cid:3)(cid:42)(cid:72)(cid:83)(cid:80)(cid:77)(cid:86)(cid:89)(cid:85)(cid:80)(cid:72)(cid:19)(cid:3)(cid:72)(cid:83)(cid:86)(cid:85)(cid:78)(cid:3)(cid:94)(cid:80)(cid:91)(cid:79)(cid:3)(cid:72)(cid:3)(cid:91)(cid:72)(cid:89)(cid:80)(cid:584)(cid:3)(cid:87)(cid:89)(cid:86)(cid:87)(cid:86)(cid:90)(cid:72)(cid:83)(cid:3)(cid:91)(cid:86)(cid:3)(cid:72)(cid:83)(cid:83)(cid:86)(cid:94)(cid:3) cost recovery of these RNG supplies. Finally, our current (cid:40)(cid:89)(cid:80)(cid:97)(cid:86)(cid:85)(cid:72)(cid:3)(cid:89)(cid:72)(cid:91)(cid:76)(cid:3)(cid:74)(cid:72)(cid:90)(cid:76)(cid:3)(cid:77)(cid:76)(cid:72)(cid:91)(cid:92)(cid:89)(cid:76)(cid:90)(cid:3)(cid:72)(cid:3)(cid:91)(cid:72)(cid:89)(cid:80)(cid:584)(cid:3)(cid:89)(cid:76)(cid:88)(cid:92)(cid:76)(cid:90)(cid:91)(cid:3)(cid:91)(cid:86)(cid:3)(cid:90)(cid:92)(cid:87)(cid:87)(cid:86)(cid:89)(cid:91)(cid:3) development and acquisition of RNG supplies. (cid:59)(cid:79)(cid:76)(cid:3)(cid:93)(cid:72)(cid:83)(cid:92)(cid:76)(cid:3)(cid:72)(cid:85)(cid:75)(cid:3)(cid:73)(cid:76)(cid:85)(cid:76)(cid:196)(cid:91)(cid:90)(cid:3)(cid:91)(cid:79)(cid:72)(cid:91)(cid:3)(cid:85)(cid:72)(cid:91)(cid:92)(cid:89)(cid:72)(cid:83)(cid:3)(cid:78)(cid:72)(cid:90)(cid:3)(cid:73)(cid:89)(cid:80)(cid:85)(cid:78)(cid:90)(cid:3)(cid:91)(cid:86)(cid:3)(cid:72)(cid:3) sustainable future are undeniable. It is evidenced by transportation companies and more. Meanwhile, the 91% of Southwest customers who recently voiced NPL Canada, a Centuri company, is completing the their preference for having the choice to use natural construction of a biodigester for a Canadian customer gas as an energy source in their homes. In fact, Arizona (cid:91)(cid:86)(cid:3)(cid:89)(cid:76)(cid:75)(cid:92)(cid:74)(cid:76)(cid:3)(cid:86)(cid:89)(cid:78)(cid:72)(cid:85)(cid:80)(cid:74)(cid:3)(cid:83)(cid:72)(cid:85)(cid:75)(cid:196)(cid:83)(cid:83)(cid:3)(cid:94)(cid:72)(cid:90)(cid:91)(cid:76)(cid:19)(cid:3)(cid:94)(cid:79)(cid:80)(cid:83)(cid:76)(cid:3)(cid:74)(cid:89)(cid:76)(cid:72)(cid:91)(cid:80)(cid:85)(cid:78)(cid:3)(cid:57)(cid:53)(cid:46)(cid:3) for a Canadian natural gas distribution company. recently passed legislation to ensure a balanced energy future for their residents, which includes natural gas. (cid:58)(cid:86)(cid:92)(cid:91)(cid:79)(cid:94)(cid:76)(cid:90)(cid:91)(cid:187)(cid:90)(cid:3)(cid:76)(cid:584)(cid:86)(cid:89)(cid:91)(cid:90)(cid:3)(cid:80)(cid:85)(cid:3)(cid:91)(cid:79)(cid:76)(cid:3)(cid:57)(cid:53)(cid:46)(cid:3)(cid:72)(cid:89)(cid:76)(cid:85)(cid:72)(cid:3)(cid:79)(cid:72)(cid:93)(cid:76)(cid:3)(cid:89)(cid:76)(cid:74)(cid:76)(cid:80)(cid:93)(cid:76)(cid:75)(cid:3) supportive state legislative and regulatory interest. Natural gas is a positive game changer and Southwest (cid:80)(cid:90)(cid:3)(cid:74)(cid:86)(cid:84)(cid:84)(cid:80)(cid:91)(cid:91)(cid:76)(cid:75)(cid:3)(cid:91)(cid:86)(cid:3)(cid:76)(cid:85)(cid:90)(cid:92)(cid:89)(cid:80)(cid:85)(cid:78)(cid:3)(cid:91)(cid:79)(cid:72)(cid:91)(cid:3)(cid:72)(cid:83)(cid:83)(cid:3)(cid:74)(cid:92)(cid:90)(cid:91)(cid:86)(cid:84)(cid:76)(cid:89)(cid:90)(cid:3)(cid:74)(cid:72)(cid:85)(cid:3)(cid:73)(cid:76)(cid:85)(cid:76)(cid:196)(cid:91)(cid:3) from the promise of natural gas. 91% of Southwest customers voiced their preference for having the choice to use natural gas SOUTHWEST GAS HOLDINGS, INC. | 29 Renewable Natural Gas (cid:47)(cid:68)(cid:81)(cid:71)(cid:240)(cid:79)(cid:79)(cid:86)(cid:3)(cid:18)(cid:3)(cid:41)(cid:68)(cid:85)(cid:80)(cid:86)(cid:3)(cid:18)(cid:3)(cid:58)(cid:68)(cid:86)(cid:87)(cid:72)(cid:90)(cid:68)(cid:87)(cid:72)(cid:85)(cid:3)(cid:18)(cid:3)(cid:54)(cid:72)(cid:90)(cid:68)(cid:74)(cid:72)(cid:3)(cid:55)(cid:85)(cid:72)(cid:68)(cid:87)(cid:80)(cid:72)(cid:81)(cid:87) Clean Up and Deliver for Customer Use Customers / Communities 30 BUILT FOR THE FUTURE (cid:40)(cid:3)(cid:83)(cid:76)(cid:78)(cid:72)(cid:74)(cid:96)(cid:3)(cid:86)(cid:77)(cid:3)(cid:79)(cid:72)(cid:89)(cid:75)(cid:3)(cid:94)(cid:86)(cid:89)(cid:82)(cid:3)(cid:72)(cid:85)(cid:75)(cid:3)(cid:75)(cid:76)(cid:74)(cid:80)(cid:90)(cid:80)(cid:86)(cid:85)(cid:20) (cid:84)(cid:72)(cid:82)(cid:80)(cid:85)(cid:78)(cid:3)(cid:94)(cid:80)(cid:91)(cid:79)(cid:3)(cid:72)(cid:3)(cid:83)(cid:86)(cid:85)(cid:78)(cid:20)(cid:91)(cid:76)(cid:89)(cid:84)(cid:3)(cid:87)(cid:76)(cid:89)(cid:90)(cid:87)(cid:76)(cid:74)(cid:91)(cid:80)(cid:93)(cid:76)(cid:3) has led the Company to the solid position we enjoy today. In the years ahead, we will work to execute on business strategies that build on our strong foundation and ensure the collective success of our stockholders, customers, employees and the community. SOUTHWEST GAS HOLDINGS, INC. | 31 FINANCIALS (cid:105)(cid:105)(cid:105) 32 | SOUTHWEST GAS HOLDINGS, INC. Consolidated Selected Financial Data Year Ended December 31, (Thousands of dollars, except per share amounts) Operating revenues Operating expenses (1) 2019 2018 2017 2016 2015 $3,119,917 $2,880,013 $2,548,792 $2,460,490 $2,463,625 2,151,926 2,205,668 2,522,580 2,748,106 2,145,016 Operating income (1) $ 371,811 $ 357,433 $ 343,124 $ 315,474 $ 311,699 Net income attributable to Southwest Gas Holdings, Inc. $ 213,936 $ 182,277 $ 193,841 $ 152,041 $ 138,317 Total assets (2) $8,170,048 $7,357,729 $6,237,066 $5,581,126 $5,358,685 Capitalization: Total equity Redeemable noncontrolling interest Long-term debt, excluding current $2,505,914 $2,251,590 $1,812,403 $1,661,273 $1,592,325 16,108 84,542 81,831 22,590 — maturities 2,300,482 2,107,258 1,798,576 1,549,983 1,551,204 $4,890,938 $4,440,679 $3,610,979 $3,233,846 $3,159,637 Current maturities of long-term debt $ 163,512 $ 33,060 $ 25,346 $ 50,101 $ 19,475 Common stock data: Common equity percentage of capitalization Return on average common equity Basic earnings per share Diluted earnings per share Dividends declared per share Payout ratio Book value per share Market value per share Market value to book value per share Common shares outstanding (000) Number of common stockholders 51.2% 9.0% 3.94 $ 3.94 $ 2.18 $ 55% 45.56 $ 75.97 $ 167% 50.7% 9.3% 3.69 $ 3.68 $ 2.08 $ 56% 42.63 $ 76.50 $ 180% 50.2% 11.2% 4.04 $ 4.04 $ 1.98 $ 49% 37.74 $ 80.48 $ 213% 51.4% 9.3% 3.20 $ 3.18 $ 1.80 $ 56% 35.03 $ 76.62 $ 219% 50.4% 8.9% 2.94 2.92 1.62 55% 33.65 55.16 164% $ $ $ $ $ 47,378 55,007 14,153 12,094 (1) Periods prior to 2018 depict revised Operating expenses and Operating income for the reclassification of non-service cost components of net 53,026 12,541 47,482 13,619 48,090 13,077 periodic benefit costs in both the Company’s and Southwest’s Consolidated Statements of Income due to the adoption of ASU 2017-07. Net income overall was not impacted. Refer to Note 11 – Pension and Other Postretirement Benefits in the notes to the consolidated financial statements in this Annual Report to Stockholders for further information relating to the adoption of this update. (2) In 2019, the Company adopted FASB Topic 842 resulting in the addition of right-of-use (“ROU”) assets in the Company’s Consolidated Balance Sheet. Refer to Note 2 – Utility Plant and Leases in the notes to the consolidated financial statements in this Annual Report to Stockholders for further information relating to the adoption of this update. Natural Gas Operations Year Ended December 31, (Thousands of dollars) Operating revenue Net cost of gas sold Operating margin Expenses SOUTHWEST GAS HOLDINGS, INC. | 33 2019 2018 2017 2016 2015 $1,368,939 $1,357,728 $1,302,308 $1,321,412 $1,454,639 563,809 419,388 397,121 385,164 355,045 983,775 938,340 947,263 924,291 890,830 Operations and maintenance (1) Depreciation and amortization Taxes other than income taxes 422,174 215,620 62,328 404,813 191,816 59,898 391,321 201,922 57,946 381,964 233,463 52,376 369,832 213,455 49,393 Operating income (1) $ 283,653 $ 281,813 $ 296,074 $ 256,488 $ 258,150 Contribution to consolidated net income $ 163,171 $ 138,842 $ 156,818 $ 119,423 $ 111,625 Total assets Net utility plant $6,798,746 $6,141,584 $5,482,669 $5,001,756 $4,822,845 $5,685,197 $5,093,238 $4,523,650 $4,131,971 $3,891,085 Construction expenditures and property additions $ 778,748 $ 682,869 $ 560,448 $ 457,120 $ 438,289 Cash flow, net from: Operating activities Investing activities Financing activities Net change in cash Total throughput (thousands of therms): Residential Small commercial Large commercial Industrial/Other Transportation Total throughput $ 367,794 $ 382,502 $ 309,216 $ 507,224 $ 497,500 (416,727) (74,159) (669,392) 280,906 (759,842) 400,575 (557,384) 267,090 (446,238) (63,339) $ 8,527 $ (5,984) $ 18,922 $ (2,353) $ 6,614 818,390 333,221 99,326 42,551 1,007,989 697,011 305,342 92,548 37,753 1,050,551 674,271 297,677 92,561 33,816 974,407 684,626 294,525 90,949 30,275 970,561 655,421 285,118 92,284 30,973 1,035,707 2,301,477 2,183,205 2,072,732 2,070,936 2,099,503 0.44 Weighted average cost of gas purchased ($/therm) $ 1,956,000 Customers at year end 2,219 Employees at year end 881 Customer to employee ratio 1,512 Degree days – actual 1,792 Degree days – ten-year average (1) Periods prior to 2018 depict revised Operations and maintenance expense and Operating income for the reclassification of non-service cost 2,081,000 2,295 907 1,917 1,701 2,047,000 2,312 886 1,531 1,694 2,015,000 2,285 882 1,478 1,733 1,984,000 2,247 883 1,613 1,771 0.36 $ 0.31 $ 0.44 $ 0.37 $ components of net periodic benefit costs in Southwest’s Consolidated Statements of Income due to the adoption of ASU 2017-07. Net income overall was not impacted. Refer to Note 11 – Pension and Other Postretirement Benefits in the notes to the consolidated financial statements in this Annual Report to Stockholders for further information relating to the adoption of this update. 34 | SOUTHWEST GAS HOLDINGS, INC. Management’s Discussion and Analysis of Financial Condition and Results of Operations About Southwest Gas Holdings, Inc. Southwest Gas Holdings, Inc. is a holding company that owns all of the shares of common stock of Southwest Gas Corporation (“Southwest” or the “natural gas operations” segment), and all of the shares of common stock of Centuri Group, Inc. (“Centuri” or the “utility infrastructure services” segment). Southwest Gas Holdings, Inc. and its subsidiaries are collectively referred to as the “Company.” At the annual meeting of stockholders of Southwest Gas Holdings, Inc., held on May 2, 2019, stockholders voted to approve changing the state of incorporation of Southwest Gas Holdings, Inc. from California to Delaware. The reincorporation was effective in September 2019. Southwest continues to be incorporated in the state of California. Southwest is engaged in the business of purchasing, distributing, and transporting natural gas for customers in portions of Arizona, Nevada, and California. Southwest is the largest distributor of natural gas in Arizona, selling and transporting natural gas in most of central and southern Arizona, including the Phoenix and Tucson metropolitan areas. Southwest is also the largest distributor of natural gas in Nevada, serving the majority of southern Nevada, including the Las Vegas metropolitan area, and portions of northern Nevada. In addition, Southwest distributes and transports natural gas for customers in portions of California, including the Lake Tahoe area and the high desert and mountain areas in San Bernardino County. As of December 31, 2019, Southwest had 2,081,000 residential, commercial, industrial, and other natural gas customers, of which 1,109,000 customers were located in Arizona, 774,000 in Nevada, and 198,000 in California. Residential and commercial customers represented over 99% of the total customer base. During 2019, 53% of operating margin (gas operating revenues less the net cost of gas sold) was earned in Arizona, 36% in Nevada, and 11% in California. During this same period, Southwest earned 84% of its operating margin from residential and small commercial customers, 3% from other sales customers, and 13% from transportation customers. These general patterns are expected to remain materially consistent for the foreseeable future. Southwest recognizes operating revenues from the distribution and transportation of natural gas (and related services) to customers. Operating margin is a financial measure defined by management as gas operating revenues less the net cost of gas sold. However, operating margin is not specifically defined in accounting principles generally accepted in the United States (“U.S. GAAP”). Thus, operating margin is considered a non-GAAP measure. Management uses this financial measure because natural gas operating revenues include the net cost of gas sold, which is a tracked cost that is passed through to customers without markup under purchased gas adjustment (“PGA”) mechanisms. Fluctuations in the net cost of gas sold impact revenues on a dollar-for-dollar basis, but do not impact operating margin or operating income. Therefore, management believes operating margin provides investors and other interested parties with useful and relevant information to analyze Southwest’s financial performance in a rate-regulated environment. The principal factors affecting changes in operating margin are general rate relief (including impacts of infrastructure trackers) and customer growth. Refer to the Summary Operating Results table for a reconciliation of revenues to operating margin. The demand for natural gas is seasonal, with greater demand in the colder winter months and decreased demand in the warmer summer months. All of Southwest’s service territories have decoupled rate structures (alternative revenue programs), which are designed to eliminate the direct link between volumetric sales and revenue, thereby mitigating the impacts of weather variability and conservation on operating margin, allowing Southwest to pursue energy efficiency initiatives. Centuri is a comprehensive utility infrastructure services enterprise dedicated to delivering a diverse array of solutions to North America’s gas and electric providers. Centuri derives revenue from installation, replacement, repair, and maintenance of energy distribution systems, and developing industrial construction solutions. Centuri operates in 54 primary locations across 40 states and provinces in the United States (“U.S.”) and Canada. In November 2017, Centuri expanded its operations in the northeast region of the U.S. through the acquisition of New England Utility Constructors, Inc. (“Neuco”), and again in November 2018, in the southeast SOUTHWEST GAS HOLDINGS, INC. | 35 region of the U.S., through the acquisition of an 80% interest in Linetec Services, LLC (“Linetec”). Centuri operates in the U.S. primarily as NPL, Neuco, and Linetec, and in Canada primarily as NPL Canada. Information surrounding the Linetec acquisition can be found in Note 17 – Business Acquisitions in this annual report. Utility infrastructure services activity can be significantly impacted by changes in weather, general and local economic conditions (including the housing market), interest rates, employment levels, job growth, infrastructure replacement programs of utilities, and local and federal regulation (including tax rates and incentives). During the past few years, utilities have implemented or modified system integrity management programs to enhance safety pursuant to federal and state mandates. These programs have resulted in a significant increase in multi-year utility system replacement programs throughout the U.S. Generally, Centuri revenues are lowest during the first quarter of the year due to less favorable winter weather working conditions. Revenues typically improve as more favorable weather conditions occur during the summer and fall months. In certain circumstances, such as with large bid contracts (especially those of a longer duration), or unit-price contracts with revenue caps, results may be impacted by differences between costs incurred and those anticipated when the work was originally bid. Work awarded, or failing to be awarded, by individual large customers can impact operating results. 36 | SOUTHWEST GAS HOLDINGS, INC. Executive Summary The items discussed in this Executive Summary are intended to provide an overview of the results of the Company’s operations and are covered in greater detail in later sections of management’s discussion and analysis. As reflected in the table below, the natural gas operations segment accounted for an average of 78% of consolidated net income over the past three years. Summary Operating Results Year ended December 31, (In thousands, except per share amounts) Contribution to net income Natural gas operations Utility infrastructure services Corporate and administrative Net income Weighted average common shares 2019 2018 2017 $ 163,171 $ 138,842 $ 156,818 38,360 (1,337) 44,977 (1,542) 52,404 (1,639) $ 213,936 $ 182,277 $ 193,841 54,245 49,419 47,965 Consolidated basic earnings per share $ 3.94 $ 3.69 $ 4.04 Natural Gas Operations Reconciliation of Revenue to Operating Margin (Non-GAAP measure) Gas operating revenues Less: Net cost of gas sold $1,368,939 $1,357,728 $1,302,308 355,045 385,164 419,388 Operating margin $ 983,775 $ 938,340 $ 947,263 2019 Overview Consolidated results for 2019 increased compared to 2018. Basic earnings per share were $3.94 in 2019 compared to $3.69 in 2018. Natural gas operations highlights include the following: • Added 34,000 net new customers (1.7% growth rate) in 2019 • Operating margin increased $45 million, or 4.8% between 2019 and 2018 • Company-Owned Life Insurance (“COLI”) income increased $21 million between years • Filed general rate cases in Arizona, California, and with the FERC • Nevada general rate case filing anticipated in late February 2020 Utility infrastructure services highlights include the following: • Record revenues of $1.75 billion were experienced in 2019, an increase of $229 million, or 15%, compared to 2018 • Utility infrastructure services expenses increased $186 million, or 13%, compared to 2018 • 2019 record results include a full year of Linetec, which was acquired in November 2018 Southwest Gas Holdings highlights include the following: • Completed reincorporation from California to Delaware • Increased the number of authorized shares of common stock available for issuance from 60,000,000 to 120,000,000 Results of Natural Gas Operations Year Ended December 31, (Thousands of dollars) Gas operating revenues Net cost of gas sold Operating margin Operations and maintenance expense Depreciation and amortization Taxes other than income taxes Operating income Other income (deductions) Net interest deductions Income before income taxes Income tax expense SOUTHWEST GAS HOLDINGS, INC. | 37 2019 2018 2017 $1,368,939 $1,357,728 $1,302,308 355,045 419,388 385,164 983,775 422,174 215,620 62,328 283,653 9,517 95,026 198,144 34,973 938,340 404,813 191,816 59,898 281,813 (17,240) 81,740 182,833 43,991 947,263 391,321 201,922 57,946 296,074 (6,388) 69,733 219,953 63,135 Contribution to consolidated net income $ 163,171 $ 138,842 $ 156,818 2019vs.2018 Contribution to consolidated net income from natural gas operations increased $24 million between 2019 and 2018. The increase was primarily due to higher operating margin and an improvement in Other income (deductions), as well as lower Income tax expense. The increase was offset by increases in Operations and maintenance expense, Depreciation and amortization, and Net interest deductions. Operating margin increased $45 million between years. Customer growth provided $11 million, and combined rate relief, primarily in Nevada and California, provided $12 million of incremental operating margin. The remaining increase primarily resulted from the net recovery of regulatory program balances (with a $12.2 million partial offsetting impact in amortization expense), in addition to margin from customers outside the decoupling mechanisms and other miscellaneous revenues. The net increase in regulatory program recoveries included California public purpose and cap and trade programs (net of climate credits returned), as well as recoveries from Nevada renewable energy and infrastructure replacement programs, offset by the return of amounts for conservation and energy efficiency programs. Operations and maintenance expense increased $17 million, or 4%, between 2019 and 2018 primarily due to general cost increases and higher legal claims experience. Higher expenditures for pipeline integrity management and damage prevention programs, as well as incremental information technology costs also contributed to the increase. Depreciation and amortization expense increased $23.8 million, or 12%, between years. Amortization related to regulatory account recoveries, as noted above, increased $12.2 million between years. Depreciation and amortization of gas plant increased $11.6 million primarily due to a $586 million, or 9%, increase in average gas plant in service for the current year as compared to the prior year. The increase in gas plant was attributable to pipeline capacity reinforcement work, franchise requirements, scheduled and accelerated pipe replacement activities, and new infrastructure. Taxes other than income taxes increased $2 million, or 4%, between 2019 and 2018 primarily due to higher property taxes associated with net plant additions, and due to the Nevada Commerce Tax, as well as California franchise taxes. 38 | SOUTHWEST GAS HOLDINGS, INC. Other income (deductions) improved $27 million between 2019 and 2018 primarily due to an increase in income from COLI policies. The current year reflects a $17.4 million increase in COLI policy cash surrender values and recognized death benefits, while 2018 reflected a $3.2 million COLI-related loss. The cash surrender values of these policies fluctuate based on the value of the underlying investments, which increased substantially during 2019, similar to the broader stock market. Additionally, non-service- related components of employee pension and postretirement benefit cost, included in this category, decreased $6 million between years. Net interest deductions increased $13.3 million between 2019 and 2018, primarily due to higher interest from the issuance of $300 million of Senior Notes in May 2019. Higher interest rates and average outstanding balances under Southwest’s credit facility and increased carrying costs on PGA balances in Arizona also contributed to the increase. The reduction in income taxes and effective tax rates between 2019 and 2018 was partially due to lower state income taxes (due to apportionment changes) and $2.3 million in amortization of excess deferred income taxes following U.S. tax reform. The significant amount of COLI earnings in 2019 (noted above), which are recognized without tax consequence, also favorably impacted the effective rate. 2018vs.2017 The contribution to consolidated net income from natural gas operations decreased $18 million between 2018 and 2017. The decrease was primarily due to higher Operations and maintenance expense and Net interest deductions and higher Other deductions, partially offset by rate relief and lower Depreciation and amortization. Operating margin decreased $9 million due to a $20 million decrease in customer rates following the enactment of U.S. tax reform in December 2017. The decline in applicable U.S. income tax rates also significantly reduced income tax expense. Operating margin was favorably impacted by rate relief in the Arizona and California jurisdictions, which collectively provided $6 million in operating margin, and by customer growth, which contributed $11 million in operating margin. The remaining decline of $6 million relates to the combined impacts of reduced surcharge recoveries between periods (largely offset in Depreciation and amortization), including Nevada Conservation and Energy Efficiency (“CEE”) programs and a California Climate Credit returned to customers, and to the variability in other miscellaneous revenues, margin from gas infrastructure replacement programs, and customers outside the decoupling mechanisms. Operations and maintenance expense increased $13.5 million, or 3%, between 2018 and 2017 primarily due to the impacts of an $8 million increase in pension and other employee benefit costs. In addition, expenditures for pipeline integrity management and damage prevention programs were $3.5 million higher in 2018. Residual differences primarily relate to higher costs associated with information technology and lower legal claims experience under insurance programs. Depreciation and amortization expense decreased $10.1 million, or 5%, primarily due to reduced depreciation rates in Arizona, a result of the April 2017 Arizona general rate case decision, and the impacts of surcharge recoveries for regulatory mechanisms, as discussed above. Partially offsetting the decline was increased depreciation expense associated with a $466 million, or 7%, increase in average gas plant in service between 2018 and 2017. The increase in gas plant was attributable to pipeline capacity reinforcement work, franchise requirements, scheduled and accelerated pipe replacement activities, and new infrastructure. Taxes other than income taxes increased $2 million, or 3%, between 2018 and 2017 primarily due to higher property taxes associated with plant additions. Other income (deductions) declined $10.9 million between 2018 and 2017. The 2018 period reflected a $3.2 million decrease in COLI policy cash surrender values net of recognized death benefits, while 2017 reflected $10.3 million of COLI-related income. SOUTHWEST GAS HOLDINGS, INC. | 39 Partially offsetting the decrease between periods was an increase in interest income of $3.2 million, including amounts related to the Gas Infrastructure Replacement (“GIR”) mechanism in Nevada. Additionally, the non-service-related components of employee pension and postretirement benefit costs were $1.6 million higher in 2018 than in 2017. Net interest deductions increased $12 million between 2018 and 2017, primarily due to higher interest associated with credit facility borrowings and the issuance of $300 million of Senior Notes in March 2018. Income tax fluctuations between 2018 and 2017 resulted primarily from the December 2017 enactment of U.S. tax reform noted earlier, which among other things, reduced the corporate federal income tax rate from 35% to 21%, and from the impact of fluctuations in pre-tax earnings between periods. Results of Utility Infrastructure Services Year Ended December 31, (Thousands of dollars) Utility infrastructure services revenues Operating expenses: Utility infrastructure services expenses Depreciation and amortization Operating income Other income (deductions) Net interest deductions Income before income taxes Income tax expense Net income Net income (loss) attributable to noncontrolling interests 2019 2018 2017 $1,750,978 $1,522,285 $1,246,484 1,573,227 87,617 1,387,689 57,396 1,148,963 49,029 90,134 466 14,086 76,514 21,399 55,115 2,711 77,200 (238) 14,190 62,772 18,420 44,352 (625) 48,492 345 7,986 40,851 2,390 38,461 101 Contribution to consolidated net income attributable to Centuri $ 52,404 $ 44,977 $ 38,360 Centuri acquired Linetec and Neuco in November 2018 and 2017, respectively. Results above reflect the inclusion of each of these entities following their respective acquisition dates. 2019vs.2018 Contribution to consolidated net income from utility infrastructure services increased $7.4 million in 2019 compared to 2018. Results were positively impacted by a full year of activities from Linetec and increased volume under certain blanket contracts, notably in Canada. These increases were partially offset by higher depreciation and amortization resulting from the Linetec acquisition. Utility infrastructure services revenue increased $228.7 million, or 15%, primarily due to a full year of Linetec operations in 2019 ($236.1 million) compared to revenue recognized in the previous year following the November 2018 acquisition date ($14.1 million). Continued growth with customers under existing master service and bid agreements also contributed to the increase in revenue overall. Partially offsetting these increases were decreased revenues from certain non-routine projects, including customer-requested support in 2018 during an employment strike, and emergency response situations, in addition to a multi-year water pipe project replacement project that expired in July 2019 and was not renewed. The prior year also included the settlement of an earlier contract dispute related to that project ($9 million). Implementation of new regulatory requirements for operating locations within certain eastern states in the U.S. resulted in lower revenues during the year as Centuri works with customers to adopt the new requirements. 40 | SOUTHWEST GAS HOLDINGS, INC. During the past several years, utility infrastructure services segment efforts have been focused on obtaining utility system replacement work under both blanket contracts and incremental bid projects. For both 2019 and 2018, revenues from replacement work were approximately 60% of total revenues, as governmental safety-related programs have resulted in many utilities undertaking multi-year infrastructure replacement projects in recent years. Revenue for this segment includes contracts with Southwest totaling $158.7 million in 2019 and $135.9 million in 2018. Centuri accounts for services provided to Southwest at contractual prices. Utility infrastructure services expenses increased $185.5 million, or 13%, between 2019 and 2018 largely due to incremental expenses related to Linetec of $172.1 million. Included in total Utility infrastructure services expenses were general and administrative (“G&A”) costs, which decreased $5.6 million in 2019 when compared to 2018, due primarily to the impact of deal costs from the acquisition of Linetec during 2018 ($6.9 million), which did not recur. The 2019 period includes higher operating costs overall, associated with growth of the business. The new regulatory requirements noted above for operating locations in certain states in the eastern U.S. also resulted in productivity inefficiencies during 2019. Furthermore, efforts to complete an industrial construction project in Canada resulted in additional costs of approximately $8 million during the current year as a result of delays in commissioning the project. Gains on sale of equipment (reflected as an offset to Utility infrastructure services expenses) were approximately $5.5 million and $1.7 million in 2019 and 2018, respectively. Depreciation and amortization expense increased $30.2 million between 2019 and 2018, primarily due to $25 million of incremental depreciation and amortization of finite-lived tangible and intangible assets related to the Linetec acquisition. Additional equipment purchased to support the growing volume of work being performed also contributed to the overall increase. The decrease in net interest deductions was due primarily to lower incremental borrowing rates associated with outstanding borrowings under the $590 million secured revolving credit and term loan facility. See Note 8 – Debt to the consolidated financial statements. Income tax expense increased $3 million between 2019 and 2018, primarily due to an increase in pre-tax earnings. 2018vs.2017 Contribution to consolidated net income from utility infrastructure services increased $6.6 million in 2018 compared to 2017. Results were positively impacted by a full year of activities from Neuco in 2018 (following the acquisition in November 2017), and due to improved productivity on certain contracts compared to 2017, in addition to incremental non-routine projects with some customers. These increases were partially offset by higher interest charges and increased amortization due to the Neuco and Linetec acquisitions. Additionally, net income in both years reflected benefits from U.S. tax reform; 2018 reflects lower tax rates on a higher level of pre-tax earnings and 2017 reflects the remeasurement of Centuri’s deferred tax liabilities following the enactment date. Utility infrastructure services revenue increased $275.8 million, or 22%, between 2018 and 2017, primarily attributable to a full year of Neuco operations (related revenue of $147.9 million in 2018 compared to $17.2 million in 2017) and revenues from Linetec ($14.1 million, as indicated earlier) following the November 2018 acquisition date, in addition to continued growth from existing customers under master service and bid agreements. Revenue was favorably impacted in 2018 from certain non-routine projects (including the strike-related support and emergency response situations indicated above), and from the settlement of the previous contract dispute on the water pipe replacement project. Revenues in 2017 were negatively impacted by a temporary work stoppage with a customer, which began in the first quarter of 2017, with work resuming during the second quarter of the same year. Similar to 2018, revenue from replacement work in 2017 approximated 60% of total revenue. Utility infrastructure services revenue from contracts with Southwest totaled $97 million in 2017 compared to the $135.9 million noted earlier during 2018. Utility infrastructure services expenses increased $238.7 million, or 21%, between 2018 and 2017, including additional gas pipe replacement work and higher labor-related operating expenses to support business growth. There were a total of $133 million of SOUTHWEST GAS HOLDINGS, INC. | 41 expenses, exclusive of deal costs, during 2018 related to Neuco ($120.3 million) and Linetec ($12.7 million), as compared to $14.4 million in 2017 from Neuco activity following the acquisition date. Costs incurred overall during 2018 reflect changes that were implemented to align with the increased size and complexity of the business, while expenses in 2017 were negatively impacted by the water pipe replacement project noted above. Included in total Utility infrastructure services expense are G&A costs, which increased $23.8 million in 2018 when compared to 2017, including $6.9 million (2018) and $2.6 million (2017) of deal costs from the acquisitions of Linetec and Neuco, respectively. Gains on sale of equipment (reflected as an offset to Utility infrastructure services expenses) were approximately $1.7 million and $4.2 million for 2018 and 2017, respectively. Depreciation and amortization expense increased $8.4 million between 2018 and 2017, primarily due to $3.5 million of incremental amortization of finite-lived intangible assets related to the Neuco and Linetec acquisitions. Additional equipment purchased to support the growing volume of work being performed resulted in higher depreciation expense, partially offset by a $6.9 million reduction in depreciation associated with the extension of the estimated useful lives of certain depreciable equipment. The increase in net interest deductions was due primarily to interest expense and amortization of debt issuance costs associated with incremental borrowings under the $590 million secured revolving credit and term loan facility (following the Neuco and Linetec acquisitions). Income tax expense increased $16 million between 2018 and 2017, primarily due to the net benefit of $12 million recognized in 2017 from the remeasurement of Centuri’s deferred tax liabilities following the enactment of U.S. tax reform in December 2017 and due to an increase in taxable earnings during 2018. These increases were partially offset by lower U.S. income tax rates applied to taxable earnings in 2018. Rates and Regulatory Proceedings Southwest is subject to the regulation of the Arizona Corporation Commission (the “ACC”), the Public Utilities Commission of Nevada (the “PUCN”), the California Public Utilities Commission (the “CPUC”), and the Federal Energy Regulatory Commission (the “FERC”). GeneralRateReliefandRateDesign Rates charged to customers vary according to customer class and rate jurisdiction and are set by the individual state and federal regulatory commissions that govern Southwest’s service territories. Southwest makes periodic filings for rate adjustments as the costs of providing service (including the cost of natural gas purchased) changes, and as additional investments in new or replacement pipeline and related facilities are made. Rates are intended to provide for recovery of all commission-approved costs and provide a reasonable return on investment. The mix of fixed and variable components in rates assigned to various customer classes (rate design) can significantly impact the operating margin actually realized by Southwest. Management has worked with its regulatory commissions in designing rate structures that strive to provide affordable and reliable service to its customers while mitigating the volatility in prices to customers and stabilizing returns to investors. Such rate structures were in place in all of Southwest’s operating areas during all periods for which results of natural gas operations are disclosed above. ArizonaJurisdiction Arizona General Rate Case. On May 1, 2019, Southwest filed a general rate case application requesting to increase revenue by approximately $57 million to update the cost of service to reflect recent U.S. tax reform changes, including the return of excess deferred income taxes to customers, and to reflect capital investments of approximately $670 million, including certain post-test year additions, such as those related to the previously authorized southern Arizona LNG facility. At the time of the filing, Southwest estimated the return of approximately $20.6 million of excess deferred income taxes. Since then, the Company finalized its 2018 tax return, which allowed it to calculate the actual amortization amount of $5.7 million based on the prescribed methodology for 42 | SOUTHWEST GAS HOLDINGS, INC. calculating the excess amount to be returned to customers. The difference of $14.9 million would result in an increase in revenue and income tax expense, thereby having no impact to earnings. The requested increase included a proposed 10.3% return on equity (“ROE”) relative to a capital structure of 51.1% equity. It also includes the retention of a fully decoupled rate design, other previously approved regulatory mechanisms, and a new infrastructure tracking mechanism for specific plastic pipe. The request also includes a proposal for a renewable natural gas program that authorizes Southwest to purchase renewable natural gas for its customers and to recover the cost as part of its PGA mechanism. In October 2019, Southwest filed an amendment to its application, updating the actual amount of amortization for excess deferred income taxes, as well as additional post-test year plant to include an additional $124.5 million of investments associated with its COYL and VSP programs, both of which are discussed further below. The amendment increased the deficiency by $36 million, to $93 million. A hearing in this matter is scheduled for April 2020. DeliveryChargeAdjustment. The annual rate adjustment for the Delivery Charge Adjustment (“DCA”) mechanism is filed each April, which along with other reporting requirements, contemplates a rate to recover the over- or under-collected margin tracker amounts based on the balance at the end of the preceding calendar year. The DCA rate adjustment filed in April 2018 reflected the December 31, 2017 balance of approximately $40 million; in February 2019, Southwest updated its request to instead include the balance at December 31, 2018 of $73 million. The ACC approved a surcharge to recover approximately $69 million, the difference of which relates to a one-time modification to reflect benefits attributable to the impact of recent landmark U.S. tax reform on the balance existing at the enactment date of such reform. The updated rate became effective in May 2019. TaxReform. In February 2018, the ACC directed all Arizona utilities to address tax savings from the enactment of U.S. tax reform beginning January 1, 2018, through one of various means. In April 2018, Southwest filed an application with the ACC, requesting approval for a tax refund process or, in the alternative, the authority to file a general rate case to reflect the impacts of tax reform. Ultimately, Southwest was instructed to refund customers $20 million annually, as compared to rate levels established in the previously concluded general rate case, until cost-of-service rates are updated in association with the current general rate case. The current method to return this amount (in advance of the conclusion of the current general rate proceeding) is through a per-therm surcredit. Southwest has been tracking monthly differences between amounts expected to be returned and amounts actually returned to customers during 2018 and 2019, which resulted in an asset balance of $869,000 as of December 31, 2019. See related discussion above with regard to tax reform impacts on the DCA. Liquefied Natural Gas (“LNG”) Facility. In January 2014, Southwest filed an application with the ACC seeking preapproval to construct, operate, and maintain a 233,000 dekatherm LNG facility in southern Arizona. This facility is intended to enhance service reliability and flexibility related to natural gas deliveries in the southern Arizona area by providing a local storage option, to be operated by Southwest and connected directly to its distribution system. A modified ACC order in December 2016, following land purchase and bid solicitation for the engineering, procurement, and construction of the facility, granted approval for construction and deferral of costs not to exceed $80 million. Construction began during the third quarter of 2017; final construction and operational testing has been completed and the facility was placed in service in December 2019. Southwest has incurred approximately $73 million in capital expenditures toward the project (including land acquisition costs). Customer-OwnedYardLine(“COYL”)Program. Southwest received approval, in connection with its 2010 Arizona general rate case, to implement a program to conduct leak surveys, and if leaks were present, to replace and relocate service lines and meters for Arizona customers whose meters were set off from the customer’s home, representing a non-traditional configuration. “Phase II” of the COYL program included the replacement of non-leaking COYLs. The surcharge is designed to collect the annual revenue requirement as the program progresses. In the annual filing made in February 2019, Southwest requested to increase its surcharge to recover a revenue requirement of $6.7 million (an increase of $3.2 million) related to the revenue requirement associated with $26.6 million in capital projects completed in 2018. The ACC ultimately issued an Order in October 2019 authorizing Southwest to retain the existing annual surcharge of $3.5 million and indicating it would review the program as part of the pending general rate SOUTHWEST GAS HOLDINGS, INC. | 43 case. Southwest also proposed to have the ACC review an estimated $21.1 million of 2019 COYL capital projects, and if authorized, to also render a decision regarding cost recovery as part of the pending rate case. Vintage Steel Pipe Program (“VSP”). Southwest received approval, in connection with its 2016 Arizona general rate case, to implement a VSP replacement program. Southwest currently has approximately 6,000 miles of pre-1970s vintage steel pipe in Arizona. As part of the program, Southwest proposed to start replacing the pipe on an accelerated basis and to recover the costs through an annual surcharge filing that is made in February of each year. The surcharge is designed to be revised annually as the program progresses to collect the annual revenue requirement associated with the capital expenditures. In the February 2019 VSP filing, Southwest requested to increase its surcharge revenue by $9.5 million (to $11.9 million) related to 2018 expenditures; Southwest replaced approximately 119 miles of vintage steel pipe during 2018 totaling approximately $100 million. The ACC issued an Order in October 2019 authorizing Southwest to retain the current annual surcharge of $2.4 million and indicating it would review the program as part of the pending rate general case. Southwest also proposed to have the ACC review an estimated $103.4 million of 2019 VSP capital projects, and if authorized, to also render a decision regarding cost recovery as part of the pending rate case. CustomerDataModernizationInitiative. Southwest is embarking on an initiative to replace its customer service system and its gas transaction system, each of which is utilized to support all Southwest service territories. Combined, these undertakings are referred to as the Customer Data Modernization Initiative (the “CDMI”). In March 2019, Southwest filed an application with the ACC seeking an accounting order which, if approved, would authorize Southwest to track and defer all costs associated with the CDMI to mitigate adverse financial impacts associated with this multi-year initiative. The total cost for the CDMI is estimated at $174 million, approximately $96 million of which would be allocable to the Arizona rate jurisdiction. The initiative is currently expected to be completed in the first half of 2021. A hearing in this matter is scheduled for April 2020. CaliforniaJurisdiction Southwest’s existing rates became effective June 2014 and included a Post-Test Year (“PTY”) California General Rate Case. Ratemaking Mechanism, which allowed for attrition increases of 2.75% annually for 2015 through 2018, after which new rates from a subsequent rate case cycle would have been expected to be in effect. In December 2016, Southwest filed to modify the earlier (2014) general rate case decision to extend the rate case cycle by two years, and received CPUC approval in June 2017, including extension of the annual 2.75% PTY attrition adjustments for 2019 and 2020. On August 30, 2019, Southwest filed the previously deferred California general rate case, based on a test year of 2021, seeking authority to increase rates in its California rate jurisdictions. The proposed combined revenue increase of $12.8 million is net of a $10.9 million revenue reduction associated with changes from recent U.S. tax reform, which includes the amortization of $9.8 million (approximately $2 million annually over five years) associated with the difference in authorized income tax expense and actual incurred income tax expense for the years 2019 and 2020 (as discussed below), which when returned will impact cash flows but is not expected to have an impact on earnings overall. The overall revenue request also includes $1.6 million of excess accumulated deferred income taxes that are proposed to be returned to customers each year until the amount is reset as part of a future rate case. Southwest’s proposal includes a return on common equity of 10.5%, relative to a 53% equity ratio; continuation of the post-test year margin adjustments of 2.75%; implementation of various safety-related programs, including a targeted pipe replacement program and a meter protection program (which includes a combination of measures, such as snow sheds, excess flow valves, upgraded meter set piping, and upgraded Encoder Receiver Transmitter protocol); as well as an expansion of the COYL replacement program. The case will be processed throughout 2020, with rates requested to be effective in January 2021. TaxReform. In its 2017 decision approving Southwest’s request to extend the filing date of its next general rate case, the CPUC also directed Southwest to track income tax expense resulting from mandatory or elective changes in tax law, procedure, or policy. The 44 | SOUTHWEST GAS HOLDINGS, INC. purpose is to identify differences between Southwest’s authorized income tax expense and its actual incurred income tax expense, the result of which would be reviewed in Southwest’s next general rate case. Through the fourth quarter of 2019, Southwest reflected $4.9 million as a reserve for amounts attributable to the impact of U.S. tax reform on the ratemaking revenue requirement, and plans to reserve a similar amount in 2020, as discussed above. In November 2019, Southwest made its latest annual PTY attrition filing, requesting annual revenue increases of AttritionFiling. $2.06 million in southern California, $556,000 in northern California, and $278,000 for South Lake Tahoe. This filing was approved in December 2019 and rates were made effective in January 2020. At the same time, rates were updated to recover the regulatory asset associated with the revenue decoupling mechanism, or margin tracker. GreenhouseGas(“GHG”)Compliance. California Assembly Bill Number 32 and the regulations promulgated by the California Air Resources Board, require Southwest, as a covered entity, to comply with all applicable requirements associated with California GHG emissions reporting and the California Cap and Trade Program. The CPUC issued a decision in March 2018 adopting an allocation methodology to distribute the net revenues or costs for years 2015-2017 beginning in the second quarter of 2018. Southwest began amortizing its then existing net cost balance over a 12-month period with recovery rates effective July 2018 for all applicable rate schedules. In addition, for years 2019-2020, the decision adopted an allocation methodology to distribute the revenue proceeds through a California Climate Credit to active residential customers in April of each year, following initial required credits in October 2018. GHG compliance costs recovered through rates (including transportation customer rates) have no impact on earnings. RenewableNaturalGas. In February 2019, Southwest filed an application that, among other provisions, seeks to formally allow the inclusion of renewable natural gas (or biomethane) as a potential component of Southwest’s gas supply portfolio through the Biomethane Gas Program (“BGP”). This proposal is designed to further the goals of the California Global Warming Solutions Act of 2006, the California Low Carbon Fuel Standard, Senate Bills 1383 and 1440, as well as current or future legislative or regulatory efforts to reduce greenhouse gas emissions. Implementation of the BGP addresses cost recovery as part of Southwest’s existing Gas Cost Incentive Mechanism related to the purchase or sale of biomethane. The CPUC’s decision related to this application is expected by the second quarter 2020. CustomerDataModernizationInitiative. On April 26, 2019, Southwest filed an application with the CPUC seeking authority to establish a two-way, interest bearing balancing account to record costs associated with the CDMI to mitigate adverse financial impacts associated with this multi-year project. Approximately $19 million of the total cost for the CDMI would be allocable to the California rate jurisdiction. Southwest filed a separate request to establish a memorandum account while the CPUC considers its application request to establish a two-way balancing account. Effective October 2019, the CPUC granted Southwest’s memorandum account request, which will allow Southwest to track costs, including operations and maintenance costs and capital-related costs, such as depreciation, taxes, and return associated with California’s portion of the CDMI. The balance tracked will be recorded in a two-way balancing account, if approved. In January 2020, Southwest and the Public Advocates Office reached a settlement agreement to adopt Southwest’s Application for Authority to Implement the CDMI. The proposed decision approving the settlement agreement is expected in the second quarter 2020. NevadaJurisdiction NevadaGeneralRateCase. Southwest plans to file a general rate case application with the PUCN by the end of February 2020. The filing will request a statewide overall general rate increase of approximately $38 million. The request will seek an ROE of 10% relative to a proposed capital structure of 50% equity and will provide for a $35 million revenue increase in southern Nevada and $3 million in northern Nevada. The request will also include the recovery of previously excluded costs attributable to several software applications and the continuation of the General Revenues Adjustment (“GRA”). Management anticipates a decision from this request in late 2020. SOUTHWEST GAS HOLDINGS, INC. | 45 In December 2018, the PUCN issued a rate case decision in the previous general rate case application, which authorized an ROE of 9.25% relative to the Company’s proposed capital structure of 49.66% equity applicable to both southern and northern Nevada and provided for an overall revenue increase of $9.5 million in southern Nevada and a revenue decrease in northern Nevada of $2 million. New rates associated with the PUCN’s decision became effective in January 2019. The rate relief was lower than the amounts requested due to several factors, including the 9.25% granted return on equity, as opposed to a requested 10.3%, and the exclusion from rates of costs attributable to several software applications, albeit allowing Southwest to request recovery in its next general rate case filing, which Southwest will be requesting in the February 2020 application. In response to the PUCN’s decision, management filed a Petition for Reconsideration of several rate case issues in January 2019. The PUCN Staff also filed a Petition for Reconsideration requesting several technical clarifications on the rate case decision with respect to how to calculate the intended results of the decision. The PUCN, in turn, issued a decision regarding both petitions in February 2019 that modified certain parts of the original order, but granted no further rate relief. The modified final decision resulted in a revenue increase of $9.2 million in southern Nevada and a revenue decrease in northern Nevada of $2.1 million. The decision included a reduction in depreciation expense of $800,000 and overall, resulted in a net increase in revenues of $7.1 million and an increase in operating income of $7.9 million. The modified rates became effective March 2019. Management decided to seek judicial review of the PUCN’s rate order, which was considered in January 2020. The District Court Judge deferred to the PUCN’s original findings. Management intends to file an appeal with the Nevada Supreme Court, the resolution of which would likely take 12-24 months. Southwest expects consideration of the appeal to occur concurrently with the proceedings of the 2020 general rate case that is expected to be filed in February 2020. General Revenues Adjustment. As part of the Annual Rate Adjustment (“ARA”) filing in 2018, the PUCN authorized rate adjustments associated with the GRA, a margin decoupling mechanism, to recover $5.6 million from customers during 2019. The continuation of the GRA was affirmed as part of the December 2018 rate case decision, and is again being requested as part of Southwest’s general rate case application in February 2020. In June 2019, Southwest made its 2019 ARA filing in which it requested to update the GRA to reflect the current balances in both southern and northern Nevada. This most recent filing provided for a decrease of approximately $8 million for an over-collected balance in southern Nevada and an increase of approximately $2 million in northern Nevada. The proposed changes were approved, with rates effective January 2020. While there is no impact to net income overall from adjustments to recovery rates associated with the related regulatory balances, operating cash flows are impacted by such changes. Infrastructure Replacement Mechanisms. In 2014, the PUCN approved final rules for the GIR mechanism which defers and recovers certain costs associated with accelerated replacement of qualifying infrastructure that would not otherwise currently provide incremental revenues. Associated with the replacement of various types of pipe infrastructure under the mechanism (Early Vintage Plastic Pipe, COYL, and VSP), the related regulations provide Southwest with the opportunity to file a GIR “Advance Application” annually, generally in May, to seek preapproval of qualifying replacement projects. Furthermore, a GIR Rate Application is generally filed each October to reset the GIR recovery surcharge rate related to previously approved and completed projects, with new rates typically becoming effective each January. On October 1, 2019, Southwest filed a Rate Application to reset the recovery surcharge to include cumulative deferrals through August 31, 2019. This surcharge rate became effective in February 1, 2020 and is expected to result in a reduction in annual margin of approximately $5.3 million in southern Nevada and no incremental margin in northern Nevada. ConservationandEnergyEfficiency(“CEE”). The PUCN allows deferral (and later recovery) of approved conservation and energy efficiency costs, recovery rates for which are adjusted in association with ARA filings. As part of the 2018 ARA filing, Southwest requested and received modified rates, effective January 2019, designed to return $4.1 million in southern Nevada and $58,000 in 46 | SOUTHWEST GAS HOLDINGS, INC. northern Nevada. Changes in annualized margin from this mechanism are not impactful to net income overall, as such changes result in similar amounts recognized in amortization expense. In June 2019, Southwest made its 2019 ARA filing, which proposed annualized margin increases of $3.2 million and $880,000 in southern and northern Nevada, respectively. Southwest recently entered into a stipulation and agreement to modify these amounts to $6.2 million and $1.1 million in southern and northern Nevada, respectively, which reflects the recovery of a related but separate program balance to be rolled into customer rates with the same effective date. The modification was approved and related rates became effective January 2020. ExpansionandEconomicDevelopmentLegislation. In January 2016, final regulations were approved by the PUCN associated with legislation (“SB 151”) previously introduced and signed into law in Nevada. The legislation authorized natural gas utilities to expand their infrastructure to provide service to unserved and underserved areas in Nevada. In November 2017, Southwest filed for preapproval of a project to extend service to Mesquite, Nevada, in accordance with the SB 151 regulations. Ultimately, the PUCN issued an order approving Southwest’s proposal to expand natural gas infrastructure to Mesquite. The order approved a capital investment of approximately $28 million and the construction of approximately 37 miles of distribution pipeline (including the approach main). A volumetric rate was implemented October 1, 2019, to recover the cost and is applicable to all southern Nevada customers (including new customers in Mesquite). The annual revenue requirement associated with the project is $2.8 million. Following preliminary design, Southwest began serving certain customers with an approved virtual pipeline network in February 2019, providing temporary natural gas supply using portions of the approved distribution system and compressed natural gas. It is estimated that permitting and construction of the approach main to bring the permanent supply to Mesquite and construction of the remaining approved distribution system will be placed in service in the first quarter of 2021. In June 2019, Southwest filed for preapproval to construct the infrastructure necessary to expand natural gas service to Spring Creek, Nevada, and to implement a cost recovery methodology to timely recover the associated revenue requirement consistent with the SB 151 regulations. Expansion to the Spring Creek area near Elko, Nevada, consists of a high-pressure approach main and associated regulator stations, an interior backbone, and the extension of the distribution system from the interior backbone system. This area has a population of approximately 16,500, with approximately 20% of the existing 5,000 potential customers expressing an intent to request natural gas service, if available. The total capital investment is estimated to be $61.9 million. A stipulation in this matter was reached with the parties and approved by the PUCN in December 2019. The stipulation largely accepted Southwest’s proposal with modifications reflected in the rate recovery allocations split amongst northern Nevada, Elko, and Spring Creek expansion customers. CustomerDataModernizationInitiative. In March 2019, Southwest filed a request seeking authority to establish a regulatory asset to defer the revenue requirement related to the CDMI to mitigate the financial attrition associated with this multi-year project. Of the total estimated cost of the CDMI, approximately $59 million would be allocable to the Nevada rate jurisdictions. A hearing on this matter was held in August 2019 and the PUCN issued its decision in September 2019, denying Southwest’s request for regulatory asset treatment, finding that a general rate case is the most appropriate venue to address such costs. In response to the PUCN’s decision, Southwest filed a Petition for Reconsideration in October 2019, which was denied. Southwest will begin to address operations and maintenance expense impacts pertaining to the CDMI in its planned general rate case filing in February 2020. The software itself is expected to be moved to production in 2021. FERCJurisdiction GeneralRateCase. Paiute Pipeline Company (“Paiute”), a wholly owned subsidiary of Southwest, filed a general rate case with the FERC in May 2019. The filing fulfilled an obligation from the settlement agreement reached in the 2014 Paiute general rate case. The application requested an increase in operating revenues of approximately $7 million, and included the continuation of term- differentiated rates, which would compensate Paiute with a higher return if shippers desire to maintain shorter-lived contracts and, therefore, would incent shippers to sign longer term service agreements. SOUTHWEST GAS HOLDINGS, INC. | 47 In January 2020, Paiute reached an agreement in principle with the FERC Staff and intervenors to settle its general rate case. In addition to continuing term-differentiated rates that encourage longer-term contracts with its shippers, the settlement, which is being drafted by the parties for filing with the FERC in March 2020, would result in a revenue reduction of approximately $700,000. The agreement-in-principle is based on a 9.90% pre-tax rate of return. Also, as part of this agreement, Paiute agreed not to file a rate case prior to January 1, 2022, but no later than May 31, 2025. In January 2020, Paiute requested, and was granted, the authority to place the settlement rates into effect on an interim basis effective February 2020. These rates will remain in effect, subject to final FERC approval, which is expected in the second half of 2020. Should the proceeding not be resolved by the agreement in principle, or if the settlement proceeds as a contested settlement, Paiute is authorized to receive the difference between the interim settlement rates and the separately filed motion rates from affected customers, retroactive to February 2020. PGA Filings The rate schedules in all of Southwest’s service territories contain provisions that permit adjustments to rates as the cost of purchased gas changes. These deferred energy provisions and purchased gas adjustment clauses are collectively referred to as “PGA” clauses. Differences between gas costs recovered from customers and amounts paid for gas by Southwest result in over- or under-collections. As of December 31, 2019, over-collections in Arizona and California resulted in a liability of approximately $60.8 million and under- collections in both southern and northern Nevada resulted in an asset of $44.4 million on the Company’s and Southwest’s balance sheets. The balance in Arizona includes approximately $24 million remaining to be returned to Arizona customers that originated with a $49 million refund received by Southwest during the third quarter of 2018 related to a rate case settlement associated with El Paso Natural Gas, L.L.C. (“El Paso”). Effective May 2019, the ACC approved the return of the El Paso rate case settlement dollars as a special per-therm PGA credit. The rate case settlement dollars are expected to be fully returned to customers by the second quarter of 2020. The following table presents Southwest’s outstanding PGA balances receivable/(payable) at the end of its two most recent fiscal years: (Thousands of dollars) Arizona Northern Nevada Southern Nevada California December 31, 2019 2018 $(59,259) $(72,878) 4,928 (5,951) (933) 11,894 32,518 (1,496) $(16,343) $(74,834) ArizonaPGAFilings. In Arizona, Southwest calculates the change in the gas cost component of customer rates monthly (to allow for timely refunds to/recoveries from customers), utilizing a rolling twelve-month average. During 2019, the Gas Cost Balancing Account remained a surcredit in order to refund the over-collected balance throughout the year. CaliforniaGasCostFilings. adjustments modeled in this fashion provide the timeliest recovery of gas costs in any Southwest jurisdiction. In California, a monthly gas cost adjustment based on forecasted monthly prices is utilized. Monthly In November 2019, Southwest filed to adjust its quarterly Deferred Energy Account Adjustment rate, NevadaARAApplication. which is based upon a twelve-month rolling average, in addition to requesting adjusted Base Tariff Energy rates, both of which were approved effective January 2020. These new rates are intended to collect the outstanding balances over a twelve-month period. 48 | SOUTHWEST GAS HOLDINGS, INC. GasPriceVolatilityMitigation Regulators in Southwest’s service territories have historically encouraged Southwest to take proactive steps to mitigate price volatility to its customers. To accomplish this, Southwest has periodically entered into fixed-price term contracts and swaps under its collective volatility mitigation programs for a portion (up to 25% in the Arizona and California jurisdictions) of its annual normal weather supply needs. For the 2019/2020 heating season, contracts contained in the fixed-price portion of the supply portfolio ranged from approximately $1.15 to approximately $2.85 per dekatherm. For periods beyond October 2020, Southwest currently does not plan to make any fixed-price term purchases or enter into swap agreements for the Arizona jurisdiction; however, Southwest will continue to enter into fixed-price purchases for the California jurisdiction. Southwest does not currently enter into swaps or fixed-price purchases for its Nevada territories. Southwest makes natural gas purchases, not covered by fixed-price contracts, under variable-price contracts with firm quantities, and on the spot market. The contract price for these contracts is either determined at the beginning of each month to reflect that month’s published first-of-month index price or at daily market prices based on a published daily price index. In each case, the index price is not published or known until the purchase period begins. See also Note 13 – Derivatives. Pipeline Safety Regulation In October 2019, the Pipeline and Hazardous Materials Safety Administration (“PHMSA”) issued final rules that amend the federal pipeline safety regulations applicable to gas transmission pipelines (effective July 2020) and revise PHMSA’s authority to issue emergency orders (effective December 2019). These rules cover, among other requirements, procedures related to reconfirming maximum allowable operating pressure of gas transmission pipelines in certain circumstances, assessing pipeline integrity, and the authority of PHMSA to issue emergency orders to address imminent hazards caused by unsafe conditions or practices. These rules may require Southwest to incur additional costs of compliance. Southwest continues to monitor changing pipeline safety legislation and participates, to the extent possible, in providing public comments and working with industry associations, such as the American Gas Association, in shaping regulatory language associated with these new mandates and reporting requirements. Additionally, Southwest works with its state and federal commissions to develop customer rates that are responsive to incremental costs of compliance. However, due to the timing of when rates are implemented in response to new requirements, and as additional rules are developed, compliance requirements could impact expenses and the timing and amount of capital expenditures. Capital Resources and Liquidity Over the past three years, cash on hand and cash flows from operations have provided a substantial portion of cash used in investing activities (primarily construction expenditures and property additions). In recent years, the Company has accelerated pipe replacement activities to fortify system integrity and reliability, notably in association with gas infrastructure replacement programs. This accelerated activity has necessitated the issuance of both debt and equity securities to supplement cash flows from operations. The Company’s capitalization strategy is to maintain an appropriate balance of equity and debt to maintain strong investment-grade credit ratings, which should minimize interest costs. CashFlows Southwest Gas Holdings, Inc.: OperatingCash Flows. Cash flows provided by consolidated operating activities decreased $28 million between 2019 and 2018. The decline in operating cash flows was attributable to impacts related to deferred purchased gas costs, including the special surcredit instituted to refund the El Paso rate case refund amounts noted above, offset by increases in net income, benefits from depreciation, and the impacts of working capital components overall, including the collection of nearly half of the $69 million in DCA recovery dollars from the surcharge set in place in May 2019, in addition to other regulatory surcharges. SOUTHWEST GAS HOLDINGS, INC. | 49 InvestingCashFlows. Cash used in consolidated investing activities declined $48 million in 2019 as compared to 2018. The prior year included Centuri’s acquisition of its 80% interest in Linetec. Of the $303.4 million purchase price, $47.6 million was paid in 2019 (see Note 17 – Business Acquisitions). Offsetting the decline from the acquisition were increased construction expenditures in the natural gas operations segment, including scheduled and accelerated replacement activity, in addition to incremental equipment purchases at Centuri to support growth in its operations and the related volume of work. FinancingCashFlows. Net cash provided by consolidated financing activities decreased $97 million in 2019 as compared to 2018. The prior year reflects net proceeds from the issuance by the Company of approximately $84 million under its Equity Shelf Program and $260 million in common stock in an underwritten public offering (primarily to facilitate the Linetec acquisition by Centuri), compared to current year issuances of common stock of approximately $158 million to support capital expenditures and provide funds for general corporate purposes. Refer to Note 7 – Common Stock. Additionally, in 2019, the Company and Southwest borrowed $17 million and $42 million, respectively, under their short-term credit facilities, compared to prior year payments of $63 million made to repay short-term borrowings under such credit facilities. Dividends paid increased in 2019 as compared to 2018 as a result of an increase in the quarterly dividend rate and an increase in the number of shares outstanding. The Company received approximately $146 million in stock proceeds during 2019 under its Equity Shelf Programs and issued approximately 147,000 shares of common stock through the Dividend Reinvestment and Stock Purchase Plan, from which it raised approximately $12 million. Southwest Gas Corporation: OperatingCashFlows. Cash flows provided by operating activities decreased $15 million between 2019 and 2018. The decrease in operating cash flows was attributable to impacts related to deferred purchased gas costs noted above, offset by an increase in net income, benefits from depreciation, and impacts of working capital components overall, including regulatory surcharge collections. Investing Cash Flows. Cash used in investing activities increased $90 million in 2019 as compared to 2018. The change was primarily due to increases in construction expenditures. FinancingCashFlows. Net cash provided by financing activities increased $120 million in 2019 as compared to 2018. The increase was primarily due to proceeds from short-term borrowings under Southwest’s revolving credit facility ($42 million) as compared to repayments of borrowings in the previous year ($39 million), in addition to an increase in capital contributions from Southwest Gas Holdings, Inc. The capital requirements and resources of the Company generally are determined independently for the natural gas operations and utility infrastructure services segments. Each business activity is generally responsible for securing its own financing sources. However, the holding company may raise funds through stock issuance or other external financing sources in support of each business segment, as discussed above and in Note 7 – Common Stock. 2019ConstructionExpenditures During the three-year period ended December 31, 2019, total gas plant in service increased from $6.2 billion to $7.8 billion, or at an average annual rate of 8%. Replacement, reinforcement, and franchise work was a substantial portion of the plant increase. To a lesser extent, customer growth impacted expenditures as Southwest set approximately 98,000 meters during the three-year period. During 2019, construction expenditures for the natural gas operations segment were $779 million. The majority of these expenditures represented costs associated with scheduled and accelerated replacement of existing transmission, distribution, and general plant to fortify system integrity and reliability. Cash flows from operating activities of Southwest were $368 million and provided 50 | SOUTHWEST GAS HOLDINGS, INC. approximately 42% of construction expenditures and dividend requirements of the natural gas operations segment. Other funding was provided by cash on hand, external financing activities (including the $300 million notes issued in May 2019), capital contributed by Southwest Gas Holdings, Inc., and, as needed, existing credit facilities. 2019FinancingActivity Net proceeds under the collective Equity Shelf Programs for 2019 were $146 million, comprised of an aggregate of 1,756,774 shares of Southwest Gas Holdings, Inc. common stock sold in the open market at a weighted average price of $83.91 per share, net of $1,474,103 in agent commissions. These net proceeds were contributed to Southwest by the holding company. As of December 31, 2019, the Company had up to $176 million of common stock available for sale under the still effective program. See Note 7 – Common Stock for more information. GasSegmentThree-YearConstructionExpenditures,DebtMaturities,andFinancing Management estimates natural gas segment construction expenditures during the three-year period ending December 31, 2022 will be approximately $2.1 billion. Of this amount, approximately $650 million to $700 million is expected to be incurred in 2020. Southwest plans to continue to request regulatory support to accelerate projects that improve system flexibility and reliability (including replacement of early vintage plastic and steel pipe) or to expand, where relevant, to unserved or underserved areas. Southwest may expand existing, or initiate new, programs. Significant replacement activities are expected to continue well beyond the next few years. During the three-year period, cash flows from operating activities of Southwest are expected to provide approximately 50% of the funding for gas operations total construction expenditures and dividend requirements. From a debt maturity perspective, Southwest has $125 million of 4.45% Notes due in December 2020. There were no debt maturities in 2019. Any additional cash requirements, including construction-related and any paydown or refinancing of debt, are expected to be provided by existing credit facilities, equity contributions from the Company, and/or other external financing sources. The timing, types, and amounts of any additional external financings will be dependent on a number of factors, including the cost of gas purchases, conditions in the capital markets, timing and amounts of rate relief, and amounts and timing related to excess accumulated deferred income taxes returned to customers, as well as growth levels in Southwest’s service areas and earnings. External financings could include the issuance of debt securities, bank and other short-term borrowings, and other forms of financing. Liquidity Several general factors (some of which are out of the control of the Company) that could significantly affect liquidity in future years include: variability of natural gas prices, changes in the ratemaking policies of regulatory commissions, regulatory lag, customer growth in the natural gas segment’s service territories, the ability to access and obtain capital from external sources, interest rates, changes in income tax laws, pension funding requirements, inflation, and the level of earnings. Natural gas prices and related gas cost recovery rates, as well as plant investment, have historically had the most significant impact on liquidity. On an interim basis, Southwest defers over- or under-collections of gas costs to PGA balancing accounts. In addition, Southwest uses this mechanism to either refund amounts over-collected or recoup amounts under-collected as compared to the price paid for natural gas during the period since the last PGA rate change went into effect. At December 31, 2019, the combined balance in the PGA accounts totaled an over-collection of $16.3 million. See PGA Filings for more information. In March 2017, the Company entered into a credit facility with a borrowing capacity of $100 million that expires in March 2022. The Company utilizes this facility for short-term financing needs. The maximum amount outstanding during 2019 occurred during the fourth quarter and was $17 million, which was the same amount outstanding on this facility at December 31, 2019. There were no amounts outstanding on the credit facility during each of the first, second, and third quarters. Southwest has a $400 million credit facility, which expires in March 2022. Southwest designates $150 million of the facility for long- term borrowing needs and the remaining $250 million for working capital purposes. The maximum amount outstanding during 2019 SOUTHWEST GAS HOLDINGS, INC. | 51 occurred during the second quarter and was $366 million ($150 million outstanding on the long-term portion of the credit facility, including $50 million on the commercial paper program, in addition to $216 million outstanding on the short-term portion). As of December 31, 2019, $150 million was outstanding on the long-term portion of the credit facility (including $50 million on the commercial paper program), and $194 million was outstanding on the short-term portion. The maximum amount outstanding on the long-term portion of the credit facility (including the commercial paper program) during each quarter end of 2019 was $150 million; the maximum outstanding on the short-term portion for each of the first, second, third, and fourth quarters was $188 million, $216 million, $30 million, and $195 million, respectively. The credit facility can be used as necessary to meet liquidity requirements, including temporarily financing under-collected PGA balances, if any, meeting the refund needs of over-collected balances, or temporarily funding capital expenditures. The credit facility has been adequate for Southwest’s working capital needs outside of funds raised through operations and other types of external financing. Southwest has a $50 million commercial paper program as noted above. Any issuance under the commercial paper program is supported by the revolving credit facility and, therefore, does not represent additional borrowing capacity. Any borrowing under the commercial paper program is designated as long-term debt. Interest rates for the commercial paper program are calculated at the then current commercial paper rate. At December 31, 2019, $50 million was outstanding on the commercial paper program. In May 2019, Southwest issued $300 million in 4.15% Senior Notes at a discount of 0.051%. The Notes will mature in June 2049. A portion of the proceeds were used to repay amounts then outstanding under Southwest’s credit facility and commercial paper program. In May 2019, the Company filed with the SEC an automatic shelf registration statement for the offer and sale of up to $300 million of common stock from time to time in at-the-market offerings under the prospectus included therein in accordance with the Sales Agency Agreement, dated May 8, 2019, between the Company and BNY Mellon Capital Markets, LLC (the Equity Shelf Program discussed above). The Company issued $124 million under this multi-year program during the second, third, and fourth quarters of 2019. Net proceeds from the sales of shares of common stock under the Equity Shelf Program are intended for general corporate purposes, including the acquisition of property for the construction, completion, extension or improvement of pipeline systems and facilities located in and around the communities served by Southwest. In March 2017, the Company filed an automatic shelf registration statement with the SEC for the offer and sale of up to $150 million of common stock from time to time in at-the-market offerings under the related prospectus and sales agency agreement. The Company issued the full capacity of this equity program, concluding during the quarter ended March 31, 2019. See Note 7 – Common Stock. In November 2018, in association with the acquisition of Linetec (refer to Note 17 – Business Acquisitions), Centuri amended its secured revolving credit and term loan facility, increasing the borrowing capacity from $450 million to $590 million. The line of credit portion of the facility increased to $325 million; amounts borrowed and repaid under the revolving credit facility are available to be re-borrowed. The term loan facility portion has a limit of $265 million, which was reached in November 2018 after the refinancing of the existing term loan noted above and additional borrowing that occurred under the amended facility. No further borrowing is permitted under the term loan facility. The $590 million secured revolving credit and term loan facility expires in November 2023. At December 31, 2019, $245 million was outstanding (after repayments) on the term facility. The maximum amount outstanding on the credit facility during 2019 was $352 million, which occurred in the third quarter, at which point $253 million was outstanding on the term loan facility. As of December 31, 2019, there was $60 million outstanding and approximately $244 million, net of outstanding letters of credit, was available to be borrowed on the Centuri secured revolving credit facility. 52 | SOUTHWEST GAS HOLDINGS, INC. It is currently anticipated that LIBOR may be discontinued as a benchmark or reference rate after 2021. As of December 31, 2019, $17 million of borrowings outstanding for the holding company under its credit facility, $294 million of Southwest’s outstanding borrowings under its credit facility (other than from its commercial paper program), and $188 million of Centuri’s outstanding borrowings under its credit facility have interest rates with reference to LIBOR and maturity dates that extend beyond 2021. The outstanding amounts reflect approximately 13% of Southwest’s total debt and 19% of total debt (including current maturities) for the Company overall. In order to mitigate the impact of the discontinuation on the Company’s financial condition and results of operations, Southwest and Centuri will continue to monitor developments with respect to alternative rates and work with lenders to determine the appropriate alternative reference rate for variable rate indebtedness. However, at this time the Company and Southwest can provide no assurances as to the impact a LIBOR discontinuation will have on their financial condition or results of operations. Any alternative rate may be less predictable or less attractive than LIBOR. CreditRatings Credit ratings apply to debt securities such as bonds, notes, and other debt instruments and do not apply to equity securities such as common stock. Borrowing costs and the ability to raise funds are directly impacted by the credit ratings of the Company. Credit ratings issued by nationally recognized ratings agencies (Moody’s Investors Service, Inc. (“Moody’s”), Standard & Poor’s Ratings Services (“Standard & Poor’s”), and Fitch Ratings (“Fitch”)) provide a method for determining the creditworthiness of an issuer. Credit ratings are important because long-term debt constitutes a significant portion of total capitalization. These credit ratings are a factor considered by lenders when determining the cost of current and future debt for both Southwest and Southwest Gas Holdings, Inc. (i.e., generally the better the rating, the lower the cost to borrow funds). The current unsecured long-term debt ratings of both companies are all considered investment grade. Southwest Gas Holdings, Inc.: Issuer rating Outlook Last reaffirmed Southwest Gas Corporation: Senior unsecured long-term debt Outlook Last reaffirmed Moody’s (1) Standard & Poor’s (2) Fitch (3) Baa1 Negative BBB+ Negative BBB+ Stable January 2020 November 2019 June 2019 A3 Negative A- Negative A Stable January 2020 November 2019 June 2019 (1) Moody’s debt ratings range from Aaa (highest rating possible) to C (lowest quality, usually in default). Moody’s applies an A rating to obligations which are considered upper-medium grade obligations with low credit risk. A numerical modifier of 1 (high end of the category) through 3 (low end of the category) is included with the A to indicate the approximate rank of a company within the range. The Moody’s outlook of “negative” was updated in January 2020 for both Southwest and the Company in consideration of steadily increasing debt in relation to cash flow growth. (2) Standard & Poor’s (“S&P”) debt ratings range from AAA (highest rating possible) to D (obligation is in default). The ratings from ‘AA’ to ‘CCC’ may be modified by the addition of a plus “+” or minus “-” sign to show relative standing within the major rating categories. (3) Fitch debt ratings range from AAA (highest credit quality) to D (defaulted debt obligation). The modifiers “+” or “-” may be appended to a rating to denote relative status within major rating categories. A credit rating is not a recommendation to buy, sell, or hold a debt security, but is intended to provide an estimation of the relative level of credit risk of debt securities, and is subject to change or withdrawal at any time by the rating agency. The foregoing credit ratings are subject to change at any time at the discretion of the applicable ratings agency. Numerous factors, including many that are not within management’s control, are considered by the ratings agencies in connection with the assigning of credit ratings. SOUTHWEST GAS HOLDINGS, INC. | 53 None of Southwest’s debt instruments have credit triggers or other clauses that result in default if these bond ratings are lowered by rating agencies. Interest and fees on certain debt instruments are subject to adjustment depending on Southwest’s bond ratings. Certain debt instruments are subject to a leverage ratio cap and the 6.1% Notes due 2041 are also subject to a minimum net worth requirement. At December 31, 2019, Southwest was in compliance with all of its covenants. Under the most restrictive of the financial covenants, approximately $2.4 billion in additional debt could be issued and the leverage ratio requirement would still be met. At least $1.5 billion of cushion in equity relating to the minimum net worth requirement exists at December 31, 2019. No specific limitations as to dividends exist under the collective covenants. None of the debt instruments contain material adverse change clauses. At December 31, 2019, Southwest Gas Holdings, Inc. was also in compliance with all of its credit facility covenants. Interest and fees on the credit facility are subject to adjustment depending on its credit ratings. The credit facility is subject to a leverage ratio cap. No specific limitations as to dividends exist under the collective covenants. The credit facility does not contain a material adverse change clause. Certain Centuri debt instruments have leverage ratio caps and fixed charge ratio coverage requirements. At December 31, 2019, Centuri was in compliance with all of its covenants. Under the most restrictive of the covenants, Centuri could issue over $184 million in additional debt and meet the leverage ratio requirement. Centuri has at least $53 million of cushion relating to the minimum fixed charge ratio coverage requirement. Centuri’s revolving credit and term loan facility is secured by underlying assets of the utility infrastructure services segment. Centuri also has restrictions on how much it could give to the Company in cash dividends, which is limited to 60% of its rolling twelve-month consolidated net income. BonusDepreciation In 2017, with the enactment of U.S. tax reform, the bonus depreciation deduction percentage changed from 50% to 100% for “qualified property” placed in service after September 27, 2017 and before 2023. The bonus depreciation tax deduction phases out starting in 2023, by 20% for each of the five following years. Qualified property excludes public utility property. The Company estimates bonus depreciation will defer the payment of approximately $22 million (none of which relates to utility operations) of federal income taxes for 2020. Inflation Inflation can impact results of operations for Southwest and Centuri. Labor, employee benefits, natural gas, professional services, and construction costs are the categories most significantly impacted by inflation. Changes to the cost of gas are generally recovered through PGA mechanisms and do not significantly impact net earnings. Labor, employee benefits, and professional services are components of the cost of service, and gas infrastructure costs are the primary component of utility rate base. In order to recover increased costs, and earn a fair return on rate base, general rate cases are filed by Southwest, when deemed necessary, for review and approval by regulatory authorities. Regulatory lag, that is, the time between the date increased costs are incurred and the time such increases are recovered through the ratemaking process, can impact earnings. See Rates and Regulatory Proceedings for a discussion of recent rate case proceedings. 54 | SOUTHWEST GAS HOLDINGS, INC. Off-BalanceSheetArrangements All debt is recorded on the balance sheet. Long-term operating and finance leases are described in Note 2 – Utility Plant and Leases and included in the Contractual Obligations table below. ContractualObligations The table below summarizes the Company’s contractual obligations at December 31, 2019: (Millions of dollars) Total 2020 2021-2022 2023-2024 Thereafter Payments due by period Contractual obligations: Long-term debt, including current maturities Short-term debt Interest on long-term debt Pipeline capacity/storage Gas purchase obligations Operating leases Finance leases Other commitments Derivatives Total $2,464 $164 211 95 76 62 13 14 64 11 211 1,422 476 72 102 14 112 11 $4,884 $710 $495 — 169 115 5 22 — 44 — $850 $241 — 144 79 2 17 — 4 — $487 $1,564 — 1,014 206 3 50 — — — $2,837 In the table above, operating leases represent multi-year obligations for buildings, land, equipment and vehicles. Not included in the table above are $5.1 million in lease payments for leases not yet commenced. Other commitments include obligations relating to the CDMI, as described in Rates and Regulatory Proceedings. Gas purchase obligations include fixed-price and variable-rate gas purchase contracts. Variable-rate contracts reflect minimum contractual obligations with estimation in pricing based on market price information. Actual future variable-rate purchase commitments may vary depending on market prices at the time of delivery and these values may change significantly from their estimated amounts. Certain other variable-rate contracts allow for variability in quantities for which associated demand charges are included in the gas purchase obligations line above, based on the maximum daily quantities available under the contracts. Excluded from the table are renewable natural gas purchase obligations in which the commencement dates are not specifically determinable and the volumes and contract prices are inestimable until certain contract provisions are met. Also excluded from the table is $4.7 million of purchase consideration related to the Linetec acquisition in the form of liabilities incurred that remained unpaid as of December 31, 2019. Southwest has pipeline capacity/storage contracts for firm transportation service, both on a short- and long-term basis, with several companies for all of its service territories, some with terms extending to 2044. Southwest also has interruptible contracts in place that allow additional capacity to be acquired should an unforeseen need arise. Costs associated with these pipeline capacity contracts are a component of the cost of gas sold and are recovered from customers primarily through the PGA mechanisms. Included in the pipeline capacity payments shown in the above table, are payments associated with storage that Southwest has contracted for in southern California. Debt obligations in the table above consist of scheduled principal and interest payments over the life of the debt. Interest rates in effect at December 31, 2019 on variable rate long-term debt were assumed to remain in effect in the future periods disclosed in the table. Interest on long-term debt includes future interest payments of $1.39 billion for Southwest and $35.7 million for Centuri. Pension:Estimated funding for pension and other postretirement benefits during calendar year 2020 is $105 million (including a supplemental discretionary contribution of $50 million) and is not included in the table above. As changes to the discount rate have a SOUTHWEST GAS HOLDINGS, INC. | 55 significant impact to the pension obligation and estimated future costs, and as the discount rate at the end of 2019 was at a low not experienced in many decades, Southwest, through a contribution from the Company, elected to make a discretionary supplemental contribution to the pension plan of $50 million in January 2020. This additional contribution was made to mitigate the expected increase in pension costs and provide for additional returns on the increased level of plan assets available for benefits. Fundings for future years beyond 2020 are not currently known. Recently Issued Accounting Standards Updates The FASB recently issued Accounting Standards Updates related to measurement of credit losses, accounting for implementation costs in a cloud computing arrangement, disclosure requirements for defined benefit plans and fair value measurement, simplifying the test for goodwill impairment, and accounting for income taxes. See Note 1 – Background, Organization, and Summary of Significant Accounting Policies for more information regarding these Accounting Standards Updates and their potential impact on financial position, results of operations, and disclosures. Application of Critical Accounting Policies A critical accounting policy is one which is very important to the portrayal of the financial condition and results of a company, and requires the most difficult, subjective, or complex judgments of management. The need to make estimates about the effect of items that are uncertain is what makes these judgments difficult, subjective, and/or complex. Management makes subjective judgments about the accounting and regulatory treatment of many items and bases its estimates on historical experience and on various other assumptions that it believes to be reasonable under the circumstances, the results of which form the basis for making judgments. These estimates may change as new events occur, as more experience is acquired, as additional information is obtained, and as the operating environment changes. While management may make many estimates and judgments, many would not be materially altered, or provide a material impact to the financial statements taken as a whole, if different estimates, or means of estimation were employed. The following are accounting policies that are deemed critical to the financial statements. For more information regarding significant accounting policies, see notes to the consolidated financial statements. RegulatoryAccounting Natural gas operations are subject to the regulation of the ACC, the PUCN, the CPUC, and the FERC. The accounting policies of the Company and Southwest conform to U.S. GAAP applicable to rate-regulated entities and reflect the effects of the ratemaking process. As such, the Company and Southwest are allowed to defer, as regulatory assets, costs that otherwise would be expensed, if it is probable that future recovery from customers will occur. Companies are also permitted to recognize, as regulatory assets, amounts associated with various revenue decoupling mechanisms, as long as the requirements of alternative revenue programs permitted under U.S. GAAP continue to be met. Management reviews the regulatory assets to assess their ultimate recoverability within the approved regulatory guidelines. If rate recovery is no longer probable, due to competition or the actions of regulators, write-off of the related regulatory asset (which would be recognized as current-period expense) is required. Regulatory liabilities are recorded if it is probable that revenues will be reduced for amounts that will be credited to customers through the ratemaking process. The timing and inclusion of costs in rates is often delayed (regulatory lag) and results in a reduction of current-period earnings. Refer to Note 5 – Regulatory Assets and Liabilities. AccruedUtilityRevenues Revenues related to the sale and/or delivery of natural gas are generally recorded when natural gas is delivered to customers. However, the determination of natural gas sales to individual customers is based on the reading of their meters, which is performed on a systematic basis throughout the month. At the end of each month, operating margin associated with natural gas service that has been provided but not yet billed is accrued. This accrued utility revenue is estimated each month based primarily on applicable rates, number of customers, rate structure, analyses reflecting significant historical trends, seasonality, and experience. The interplay of these assumptions can impact the variability of the accrued utility revenue estimates. All Southwest rate jurisdictions have decoupled rate structures, limiting variability due to extreme weather conditions. 56 | SOUTHWEST GAS HOLDINGS, INC. AccountingforIncomeTaxes The Company is subject to income taxes in the U.S. and Canada. Income tax calculations require estimates due to known future tax rate changes, book to tax differences, and uncertainty with respect to regulatory treatment of certain property items. The asset and liability method of accounting is utilized for income taxes. Under the asset and liability method, deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. Regulatory tax assets and liabilities are recorded to the extent management believes they will be recoverable from or refunded to customers in future rates. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. With the enactment of recent U.S. tax reform, management undertook processes to remeasure these balances. Management regularly assesses financial statement tax provisions to identify any change in the regulatory treatment or tax-related estimates, assumptions, or enacted tax rates that could have a material impact on cash flows, financial position, and/or results of operations. AccountingforPensionsandOtherPostretirementBenefits Southwest has a noncontributory qualified retirement plan with defined benefits covering substantially all employees. In addition, there is a separate unfunded supplemental retirement plan which is limited to officers. Pension obligations and costs for these plans are affected by the amount and timing of cash contributions to the plans, the return on plan assets, discount rates, and by employee demographics, including age, compensation, and length of service. Changes made to the provisions of the plans may also impact current and future pension costs. Actuarial formulas are used in the determination of pension obligations and costs and are affected by actual plan experience and assumptions about future experience. Key actuarial assumptions include the expected return on plan assets, the discount rate used in determining the projected benefit obligation and pension costs, and the assumed rate of increase in employee compensation. Relatively small changes in these assumptions (particularly the discount rate) may significantly affect pension obligations and costs for these plans. For example, a change of 0.25% in the discount rate assumption would change the pension plan projected benefit obligation by approximately $47 million and future pension expense by $4 million. A change of 0.25% in the employee compensation assumption would change the pension obligation by approximately $8 million and expense by $2 million. A 0.25% change in the expected asset return assumption would change pension expense by approximately $2 million (but has no impact on the pension obligation). At December 31, 2019, the discount rate was 3.50%, a decrease from the 4.50% rate used at December 31, 2018. The methodology utilized to determine the discount rate was consistent with prior years. The weighted-average rate of compensation escalation remained at 3.25%. The asset return assumption of 6.75% to be used for 2020 expense was reduced from the 7.00% rate utilized for 2019. Pension costs for 2020 are estimated to increase approximately $13.6 million as compared to that experienced in 2019. Future years’ expense level movements (up or down) will continue to be greatly influenced by long-term interest rates, asset returns, and funding levels. Goodwill Goodwill is assessed for impairment annually as of October, or more frequently, if events or changes in circumstances indicate an impairment may have occurred before that time. As permitted under accounting guidance on testing goodwill for impairment, we perform either a qualitative assessment or a quantitative assessment of each of our reporting units based on management’s judgment. Adjustment of values would only occur if conditions of impairment were deemed to be permanent. With respect to our qualitative assessments, we consider events and circumstances specific to us, such as macroeconomic conditions, industry and market considerations, cost factors, and overall financial performance, when evaluating whether it is more likely than not that the fair values of our reporting units are less than their respective carrying amounts. The assumptions we use in our analysis are subject to uncertainty, and declines in the future performance of our reporting units and changing business conditions could result in the recognition of impairment charges, which could be significant. The Company’s reporting units are the same as its segments (natural SOUTHWEST GAS HOLDINGS, INC. | 57 gas operations and utility infrastructure services) for purposes of impairment evaluation. Almost all of the goodwill on the Company’s consolidated balance sheet pertains to the utility infrastructure services segment. BusinessCombinations In accordance with U.S. GAAP, the assets acquired and liabilities assumed in an acquired business are recorded at their estimated fair values on the date of acquisition. The amount of goodwill initially recognized in a business combination is based on the excess of the purchase price of the acquired company over the fair value of the other assets acquired and liabilities assumed. The determination of these fair values requires management to make significant estimates and assumptions. For example, assumptions with respect to the timing and amount of future revenues and expenses associated with an asset are used to determine its fair value but the actual timing and amount may differ materially resulting in impairment of the asset’s recorded value. In some cases, the Company engages independent third-party valuation firms to assist in determining the fair values of acquired assets and liabilities assumed. Critical estimates in valuing certain intangible assets include but are not limited to future expected cash flows of the acquired business, trademarks, customer relationships, technology obsolescence, and discount rates. In addition, uncertain tax positions and tax-related valuation allowances assumed in connection with a business combination are initially estimated at the acquisition date. These items are reevaluated quarterly, based upon facts and circumstances that existed at the acquisition date with any adjustments to the preliminary estimates being recorded to goodwill, provided that the Company is within the twelve-month measurement period allowed by authoritative guidance. Subsequent to the measurement period or the final determination of the estimated value of the tax allowance or contingency, whichever comes first, changes to these uncertain tax positions and tax-related valuation allowances will affect the provision for income taxes in the Consolidated Statements of Income, and could have a material impact on the Company’s results of operations and financial position. Goodwill is evaluated for impairment no less frequently than annually. The fair value assigned to the intangible assets acquired and liabilities assumed, and the determination of goodwill associated with the Linetec acquisition, are described in Note 17 – Business Acquisitions. Certifications The SEC requires the filing of certifications of the Chief Executive Officer (“CEO”) and Chief Financial Officer (“CFO”) of registrants regarding reporting accuracy, disclosure controls and procedures, and internal control over financial reporting as exhibits to periodic filings. The CEO and CFO certifications for the period ended December 31, 2019 are included as exhibits to the 2019 Annual Report on Form 10-K filed with the SEC. Forward-Looking Statements This annual report contains statements which constitute “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995 (“Reform Act”). All statements other than statements of historical fact included or incorporated by reference in this annual report are forward-looking statements, including, without limitation, statements regarding management’s plans, objectives, goals, intentions, projections, strategies, future events or performance, and underlying assumptions. The words “may,” “if,” “will,” “should,” “could,” “expect,” “plan,” “anticipate,” “believe,” “estimate,” “predict,” “project,” “continue,” “forecast,” “intend,”, “endeavor,” “promote,” “seek,” and similar words and expressions are generally used and intended to identify forward- looking statements. For example, statements regarding operating margin patterns, customer growth, the composition of our customer base, price volatility, seasonal patterns, payment of debt, interest savings, the Company’s COLI strategy, replacement market and new construction market, expected impacts of valuation adjustments associated with the redeemable noncontrolling interest in Linetec, the impact of recent PHMSA rulemaking, the amounts and timing for completion of estimated future construction expenditures, plans to pursue infrastructure programs or programs under SB151 legislation, forecasted operating cash flows and results of operations, net earnings impacts from gas infrastructure replacement surcharges, funding sources of cash requirements, amounts generally expected to be reflected in future period revenues from regulatory rate proceedings, the approved recovery of the Arizona DCA balance, the outcome of judicial review of the recently concluded Nevada rate case, rates and surcharges, PGA, and other rate adjustments, sufficiency of working capital and current credit facilities, bank lending practices, the Company’s views regarding its 58 | SOUTHWEST GAS HOLDINGS, INC. liquidity position, ability to raise funds and receive external financing capacity and the intent and ability to issue common stock under the Equity Shelf Program, the intent and ability to issue various financing instruments and stock under the universal shelf registration statement, future dividend increases and the Board’s current target dividend payout ratio, pension and postretirement benefits, certain impacts of tax acts, the effect of any rate changes or regulatory proceedings, contract or construction change order negotiations, impacts of accounting standard updates, infrastructure replacement mechanisms and COYL programs, statements regarding future gas prices, gas purchase contracts and derivative financial instruments, recoverability of regulatory assets, the impact of certain legal proceedings, and the timing and results of future rate hearings, including final resolution for recovery of the CDMI in all jurisdictions, and approvals, are forward-looking statements. All forward-looking statements are intended to be subject to the safe harbor protection provided by the Reform Act. A number of important factors affecting the business and financial results of the Company could cause actual results to differ materially from those stated in the forward-looking statements. These factors include, but are not limited to, customer growth rates, conditions in the housing market, the ability to recover costs through the PGA mechanisms or other regulatory assets, the effects of regulation/deregulation, governmental or regulatory policy regarding natural gas or alternative energy, the regulatory support for ongoing infrastructure programs, the timing and amount of rate relief, the timing and methods determined by regulators to refund amounts to customers resulting from U.S. tax reform, changes in rate design, variability in volume of gas or transportation service sold to customers, changes in gas procurement practices, changes in capital requirements and funding, the impact of conditions in the capital markets on financing costs, the impact of of variable rate indebtedness associated with a discontinuance of LIBOR including in relation to amounts of indebtedness then outstanding, changes in construction expenditures and financing, changes in operations and maintenance expenses, effects of pension expense forecasts, accounting changes and regulatory treatment related thereto, future liability claims, changes in pipeline capacity for the transportation of gas and related costs, results of Centuri bid work, the impact of weather on Centuri’s operations, impacts of changes in value of the redeemable noncontrolling interest if at other than fair value, Centuri utility infrastructure expenses, differences between actual and originally expected outcomes of Centuri bid or other fixed- price construction agreements, outcomes from contract and change order negotiations, ability to successfully procure new work, impacts from work awarded or failing to be awarded from significant customers, the mix of work awarded, the amount of work awarded to Centuri following the lifting of work stoppages or reduction, the result of productivity inefficiencies from regulatory requirements or otherwise, delays in commissioning individual projects, acquisitions, and management’s plans related thereto, competition, our ability to raise capital in external financings, our ability to continue to remain within the ratios and other limits subject to our debt covenants, and ongoing evaluations in regard to goodwill and other intangible assets. In addition, the Company can provide no assurance that its discussions regarding certain trends relating to its financing and operating expenses will continue or cease to continue in future periods. For additional information on the risks associated with the Company’s and Southwest’s businesses, see Item 1A. Risk Factors and Item 7A. Quantitative and Qualitative Disclosures About Market Risk in this Annual Report on Form 10-K for the year ended December 31, 2019. All forward-looking statements in this annual report are made as of the date hereof, based on information available to the Company and Southwest as of the date hereof, and the Company and Southwest assume no obligation to update or revise any of their forward- looking statements even if experience or future changes show that the indicated results or events will not be realized. We caution you to not rely unduly on any forward-looking statement(s). SOUTHWEST GAS HOLDINGS, INC. | 59 Common Stock Price and Dividend Information The principal market on which the common stock of the Company is traded is the New York Stock Exchange and the ticker symbol of the stock is “SWX.” At February 18, 2020, there were 12,032 holders of record of common stock, and the market price of the common stock was $79.45. Dividends are payable on the Company’s common stock at the discretion of the Board of Directors (the “Board”). In setting the dividend rate, the Board considers, among other factors, current and expected future earnings levels, our ongoing capital expenditure plans and expected external funding needs, our payout ratio, and our ability to maintain strong credit ratings and liquidity. The quarterly common stock dividend declared was 49.5 cents per share throughout 2017, 52.0 cents per share throughout 2018, and 54.5 cents per share throughout 2019. The Company has paid dividends on its common stock since 1956 and has increased that dividend each year since 2007. In February 2020, the Board elected to increase the quarterly dividend from $0.545 to $0.570 per share, representing a 4.6% increase, effective with the June 2020 payment. The Board currently targets a payout ratio of 55% to 65% of consolidated earnings per share. 60 | SOUTHWEST GAS HOLDINGS, INC. SOUTHWEST GAS HOLDINGS, INC. AND SUBSIDIARIES CONSOLIDATED BALANCE SHEETS (Thousands of dollars, except par value) December 31, ASSETS Utility plant: Gas plant Less: accumulated depreciation Construction work in progress Net utility plant Other property and investments Current assets: Cash and cash equivalents Accounts receivable, net of allowances Accrued utility revenue Income taxes receivable, net Deferred purchased gas costs Prepaid and other current assets Total current assets Noncurrent assets: Goodwill Deferred income taxes Deferred charges and other assets Total noncurrent assets Total assets 2019 2018 $ 7,813,221 $ 7,134,239 (2,234,029) 193,028 (2,313,050) 185,026 5,685,197 5,093,238 784,173 623,551 49,539 474,097 79,100 31,751 44,412 180,957 85,361 413,926 77,200 14,653 4,928 243,701 859,856 839,769 343,023 856 496,943 359,045 1,264 440,862 840,822 801,171 $ 8,170,048 $ 7,357,729 December 31, CAPITALIZATION AND LIABILITIES Capitalization: SOUTHWEST GAS HOLDINGS, INC. | 61 2019 2018 Common stock, $1 par (authorized – 120,000,000 shares; issued and outstanding – 55,007,433 and 53,026,848 shares) Additional paid-in capital Accumulated other comprehensive loss, net Retained earnings Total Southwest Gas Holdings, Inc. equity Noncontrolling interest Total equity Redeemable noncontrolling interest Long-term debt, less current maturities Total capitalization Commitments and contingencies (Note 10) Current liabilities: Current maturities of long-term debt Short-term debt Accounts payable Customer deposits Income taxes payable, net Accrued general taxes Accrued interest Deferred purchased gas costs Other current liabilities Total current liabilities Deferred income taxes and other credits: Deferred income taxes and investment tax credits, net Accumulated removal costs Other deferred credits and other long-term liabilities Total deferred income taxes and other credits Total capitalization and liabilities The accompanying notes are an integral part of these statements. $ 56,637 $ 1,466,937 (56,732) 1,039,072 2,505,914 — 2,505,914 84,542 2,300,482 54,656 1,305,769 (52,668) 944,285 2,252,042 (452) 2,251,590 81,831 2,107,258 4,890,938 4,440,679 163,512 211,000 238,921 69,165 2,069 48,160 21,329 60,755 264,950 33,060 152,000 248,993 67,940 1,083 43,560 21,369 79,762 290,878 1,079,861 938,645 599,840 395,000 1,204,409 529,201 383,000 1,066,204 2,199,249 1,978,405 $8,170,048 $7,357,729 62 | SOUTHWEST GAS HOLDINGS, INC. SOUTHWEST GAS HOLDINGS, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF INCOME (In thousands, except per share amounts) Year Ended December 31, Operating revenues: Gas operating revenues Utility infrastructure services revenues Total operating revenues Operating expenses: Net cost of gas sold Operations and maintenance Depreciation and amortization Taxes other than income taxes Utility infrastructure services expenses Total operating expenses Operating income Other income and (expenses): Net interest deductions Other income (deductions) Total other income and (expenses) Income before income taxes Income tax expense Net income Net income (loss) attributable to noncontrolling interests 2019 2018 2017 $1,368,939 $1,357,728 $1,302,308 1,246,484 1,522,285 1,750,978 3,119,917 2,880,013 2,548,792 385,164 424,150 303,237 62,328 1,573,227 419,388 406,393 249,212 59,898 1,387,689 355,045 392,763 250,951 57,946 1,148,963 2,748,106 2,522,580 2,205,668 371,811 357,433 343,124 (109,226) 10,085 (96,671) (17,426) (78,064) (6,030) (99,141) (114,097) (84,094) 272,670 56,023 216,647 2,711 243,336 61,684 181,652 (625) 259,030 65,088 193,942 101 Net income attributable to Southwest Gas Holdings, Inc. $ 213,936 $ 182,277 $ 193,841 Earnings per share: Basic Diluted Weighted average shares: Basic Diluted $ $ 3.94 $ 3.69 $ 3.94 $ 3.68 $ 4.04 4.04 54,245 54,312 49,419 49,476 47,965 47,991 The accompanying notes are an integral part of these statements. SOUTHWEST GAS HOLDINGS, INC. | 63 SOUTHWEST GAS HOLDINGS, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (Thousands of dollars) Year Ended December 31, Net income Other comprehensive income (loss), net of tax Defined benefit pension plans: Net actuarial loss Amortization of prior service cost Amortization of net actuarial loss Prior service cost Regulatory adjustment Net defined benefit pension plans Forward-starting interest rate swaps (“FSIRS”): Amounts reclassified into net income Net forward-starting interest rate swaps Foreign currency translation adjustments Total other comprehensive income (loss), net of tax Comprehensive income Comprehensive income (loss) attributable to noncontrolling interests 2019 2018 2017 $216,647 $181,652 $193,942 (54,026) 966 17,766 (1,426) 28,077 (15,524) 1,015 25,549 — (6,257) (32,701) 828 15,776 — 12,590 (8,643) 4,783 (3,507) 2,541 2,541 2,038 2,541 2,541 (3,010) (4,064) 4,314 2,073 2,073 1,771 337 212,583 2,711 185,966 (625) 194,279 112 Comprehensive income attributable to Southwest Gas Holdings, Inc. $209,872 $186,591 $194,167 The accompanying notes are an integral part of these statements. 64 | SOUTHWEST GAS HOLDINGS, INC. SOUTHWEST GAS HOLDINGS, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CASH FLOWS (Thousands of dollars) Year Ended December 31, 2019 2018 2017 CASH FLOW FROM OPERATING ACTIVITIES: Net income Adjustments to reconcile net income to net cash provided by operating $216,647 $181,652 $193,942 activities: Depreciation and amortization Deferred income taxes Changes in current assets and liabilities: Accounts receivable, net of allowances Accrued utility revenue Deferred purchased gas costs Accounts payable Accrued taxes Other current assets and liabilities Gains on sale of equipment Changes in undistributed stock compensation Equity AFUDC Changes in deferred charges and other assets Changes in other liabilities and deferred credits 303,237 54,162 249,212 51,041 250,951 63,389 (54,245) (1,900) (58,491) (1,865) 5,243 74,137 (5,473) 6,896 (4,161) (21,051) (12,764) (15,862) 1,000 82,574 11,778 (11,955) (54,073) (1,703) 6,111 (3,627) (5,738) 38,446 (40,947) (2,000) (95,608) 19,961 2,112 (8,203) (4,196) 10,888 (2,296) (22,269) 4,231 Net cash provided by operating activities 500,372 528,856 369,955 Year Ended December 31, 2019 2018 2017 SOUTHWEST GAS HOLDINGS, INC. | 65 CASH FLOW FROM INVESTING ACTIVITIES: Construction expenditures and property additions Acquisition of businesses, net of cash acquired Changes in customer advances Other inflows Net cash used in investing activities CASH FLOW FROM FINANCING ACTIVITIES: Issuance of common stock, net Dividends paid Centuri distribution to redeemable noncontrolling interest Issuance of long-term debt, net Retirement of long-term debt Change in credit facility and commercial paper Change in short-term debt Principal payments on finance lease obligations Redemption of Centuri shares from noncontrolling parties Withholding remittance – share-based compensation Other (938,148) (47,638) 19,001 15,153 (765,914) (251,373) 13,463 4,341 (623,649) (94,204) 323 16,645 (951,632) (999,483) (700,885) 157,946 (116,127) — 531,596 (213,789) — 59,000 (212) — (1,858) (1,276) 354,402 (100,240) — 565,172 (237,758) 41,155 (92,130) (204) 407,063 (338,969) — 145,000 214,500 (980) (23,000) (3,176) (3,074) (62,500) (648) — (3,110) (2,744) Net cash provided by financing activities 415,280 512,574 346,185 Effects of currency translation on cash and cash equivalents 158 (208) 301 Change in cash and cash equivalents Cash and cash equivalents at beginning of period Cash and cash equivalents at end of period SUPPLEMENTAL INFORMATION: Interest paid, net of amounts capitalized Income taxes paid (received), net (35,822) 85,361 41,739 43,622 15,556 28,066 $ 49,539 $ 85,361 $ 43,622 $ 102,258 $ 86,562 $ 71,943 $ 2,752 $ 1,221 $ 5,673 The accompanying notes are an integral part of these statements. 66 | SOUTHWEST GAS HOLDINGS, INC. SOUTHWEST GAS HOLDINGS, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF EQUITY (In thousands, except per share amounts) Year Ended December 31, Common stock shares Beginning balances Common stock issuances Ending balances Common stock amount Beginning balances Common stock issuances Ending balances Additional paid-in capital Beginning balances Common stock issuances Change in ownership of noncontrolling interest Ending balances Accumulated other comprehensive loss Beginning balances Foreign currency exchange translation adjustment Net actuarial gain (loss) arising during period, unamortized benefit plan cost, net of tax FSIRS amounts reclassified to net income, net of tax Reclassification of excess deferred taxes Ending balances Retained earnings Beginning balances Net income Redemption value adjustments Dividends declared Reclassification of excess deferred taxes Ending balances less amortization of 2019 2018 2017 53,026 1,981 55,007 48,090 4,936 53,026 $ 54,656 $ 1,981 49,720 $ 4,936 56,637 54,656 47,482 608 48,090 49,112 608 49,720 1,305,769 161,620 (452) 955,332 353,147 (2,710) 903,123 52,209 — 1,466,937 1,305,769 955,332 (52,668) 2,038 (47,682) (3,010) (48,008) 1,760 (8,643) 2,541 — 4,783 2,541 (9,300) (3,507) 2,073 — (56,732) (52,668) (47,682) 944,285 213,936 — (119,149) — 857,398 182,277 — (104,690) 9,300 759,263 193,841 (355) (95,351) — 1,039,072 944,285 857,398 Total Southwest Gas Holdings, Inc. equity ending balances 2,505,914 2,252,042 1,814,768 Noncontrolling interest Beginning balances Net loss Change in ownership of noncontrolling interest Ending balances Total equity ending balances Dividends declared per common share (452) — 452 — (2,365) (797) 2,710 (452) (2,217) (148) — (2,365) $2,505,914 $2,251,590 $1,812,403 $ 2.18 $ 2.08 $ 1.98 The accompanying notes are an integral part of these statements. SOUTHWEST GAS HOLDINGS, INC. | 67 [THIS PAGE INTENTIONALLY LEFT BLANK] 68 | SOUTHWEST GAS HOLDINGS, INC. SOUTHWEST GAS CORPORATION AND SUBSIDIARIES CONSOLIDATED BALANCE SHEETS (Thousands of dollars) December 31, ASSETS Utility plant: Gas plant Less: accumulated depreciation Construction work in progress Net utility plant Other property and investments Current assets: Cash and cash equivalents Accounts receivable, net of allowances Accrued utility revenue Income taxes receivable, net Deferred purchased gas costs Prepaid and other current assets Total current assets Noncurrent assets: Goodwill Deferred charges and other assets Total noncurrent assets Total assets 2019 2018 $ 7,813,221 $ 7,134,239 (2,234,029) 193,028 (2,313,050) 185,026 5,685,197 5,093,238 133,787 116,146 40,489 150,793 79,100 25,901 44,412 165,639 31,962 140,057 77,200 13,444 4,928 229,562 506,334 497,153 10,095 463,333 10,095 424,952 473,428 435,047 $ 6,798,746 $ 6,141,584 December 31, CAPITALIZATION AND LIABILITIES Capitalization: Common stock Additional paid-in capital Accumulated other comprehensive loss, net Retained earnings Total equity Long-term debt, less current maturities Total capitalization Commitments and contingencies (Note 10) Current liabilities: Current maturities of long-term debt Short-term debt Accounts payable Customer deposits Accrued general taxes Accrued interest Deferred purchased gas costs Payable to parent Other current liabilities Total current liabilities Deferred income taxes and other credits: Deferred income taxes and investment tax credits, net Accumulated removal costs Other deferred credits and other long-term liabilities Total deferred income taxes and other credits Total capitalization and liabilities SOUTHWEST GAS HOLDINGS, INC. | 69 2019 2018 $ 49,112 $ 1,229,083 (55,151) 782,108 49,112 1,065,242 (49,049) 717,155 2,005,152 1,991,333 1,782,460 1,818,669 3,996,485 3,601,129 125,000 194,000 149,368 69,165 48,160 21,256 60,755 844 126,573 — 152,000 184,982 67,940 43,560 20,243 79,762 472 94,136 795,121 643,095 539,050 395,000 1,073,090 490,458 383,000 1,023,902 2,007,140 1,897,360 $6,798,746 $6,141,584 The accompanying notes are an integral part of these statements. 70 | SOUTHWEST GAS HOLDINGS, INC. SOUTHWEST GAS CORPORATION AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF INCOME (Thousands of dollars) Year Ended December 31, Gas operating revenues Operating expenses: Net cost of gas sold Operations and maintenance Depreciation and amortization Taxes other than income taxes Total operating expenses Operating income Other income and (expenses): Net interest deductions Other income (deductions) Total other income and (expenses) Income before income taxes Income tax expense Net income 2019 2018 2017 $1,368,939 $1,357,728 $1,302,308 385,164 422,174 215,620 62,328 419,388 404,813 191,816 59,898 355,045 391,321 201,922 57,946 1,085,286 1,075,915 1,006,234 283,653 281,813 296,074 (95,026) 9,517 (81,740) (17,240) (69,733) (6,388) (85,509) (98,980) (76,121) 198,144 34,973 182,833 43,991 219,953 63,135 $ 163,171 $ 138,842 $ 156,818 The accompanying notes are an integral part of these statements. SOUTHWEST GAS HOLDINGS, INC. | 71 SOUTHWEST GAS CORPORATION AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (Thousands of dollars) Year Ended December 31, Net income Other comprehensive income (loss), net of tax Defined benefit pension plans: Net actuarial loss Amortization of prior service cost Amortization of net actuarial loss Prior service cost Regulatory adjustment Net defined benefit pension plans Forward-starting interest rate swaps (“FSIRS”): Amounts reclassified into net income Net forward-starting interest rate swaps Total other comprehensive income (loss), net of tax Comprehensive income 2019 2018 2017 $163,171 $138,842 $156,818 (54,026) 966 17,766 (1,426) 28,077 (15,524) 1,015 25,549 — (6,257) (32,701) 828 15,776 — 12,590 (8,643) 4,783 (3,507) 2,541 2,541 (6,102) 2,541 2,541 7,324 2,073 2,073 (1,434) $157,069 $146,166 $155,384 The accompanying notes are an integral part of these statements. 72 | SOUTHWEST GAS HOLDINGS, INC. SOUTHWEST GAS CORPORATION AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CASH FLOWS (Thousands of dollars) Year Ended December 31, 2019 2018 2017 CASH FLOW FROM OPERATING ACTIVITIES: Net income Adjustments to reconcile net income to net cash provided by operating activ- $ 163,171 $ 138,842 $ 156,818 ities: Depreciation and amortization Deferred income taxes Changes in current assets and liabilities: Accounts receivable, net of allowances Accrued utility revenue Deferred purchased gas costs Accounts payable Accrued taxes Other current assets and liabilities Changes in undistributed stock compensation Equity AFUDC Changes in deferred charges and other assets Changes in other liabilities and deferred credits 215,620 33,681 191,816 42,999 201,922 67,169 (10,737) (1,900) (58,491) (27,473) 8,895 89,171 5,146 (4,161) (31,767) (13,361) (20,309) 1,000 82,574 23,408 (18,732) (91,444) 5,355 (3,627) (7,049) 37,669 (7,902) (2,000) (95,608) 4,545 10,383 (13,726) 9,288 (2,296) (22,918) 3,541 Net cash provided by operating activities 367,794 382,502 309,216 CASH FLOW FROM INVESTING ACTIVITIES: Construction expenditures and property additions Changes in customer advances Other inflows (outflows) Net cash used in investing activities (778,748) 19,001 (95) (682,869) 13,463 14 (560,448) 323 2,741 (759,842) (669,392) (557,384) Year Ended December 31, 2019 2018 2017 SOUTHWEST GAS HOLDINGS, INC. | 73 CASH FLOW FROM FINANCING ACTIVITIES: Contributions from parent Dividends paid Issuance of long-term debt, net Retirement of long-term debt Change in credit facility and commercial paper Change in short-term debt Withholding remittance – share-based compensation Other Net cash provided by financing activities Change in cash and cash equivalents Cash and cash equivalents at beginning of period Cash and cash equivalents at end of period SUPPLEMENTAL INFORMATION: Interest paid, net of amounts capitalized Income taxes paid (received), net 159,936 (95,900) 297,222 — — 42,000 (1,858) (825) 113,549 (87,000) 297,495 41,359 (81,497) — — (25,000) — 145,000 191,000 (3,176) (596) (39,000) (3,110) (1,028) 400,575 280,906 267,090 8,527 31,962 (5,984) 37,946 18,922 19,024 $ 40,489 $ 31,962 $ 37,946 $ 88,658 $ 73,805 $ 64,790 $ 678 $ (5,856) $ (7,854) The accompanying notes are an integral part of these statements. 74 | SOUTHWEST GAS HOLDINGS, INC. SOUTHWEST GAS CORPORATION AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF EQUITY (In thousands) Year Ended December 31, Common stock shares Beginning and ending balances Common stock amount Beginning and ending balances Additional paid-in capital Beginning balances Share-based compensation Contributions from Southwest Gas Holdings, Inc. Ending balances Accumulated other comprehensive loss Beginning balances Net actuarial gain (loss) arising during period, less amortization of unamortized benefit plan cost, net of tax FSIRS amounts reclassified to net income, net of tax Reclassification of excess deferred taxes Ending balances Retained earnings Beginning balances Net income Distribution to Southwest Gas Holdings, Inc. investment in dis- continued operations Share-based compensation Dividends declared to Southwest Gas Holdings, Inc. Reclassification of excess deferred taxes Ending balances 2019 2018 2017 47,482 47,482 47,482 $ 49,112 $ 49,112 $ 49,112 1,065,242 3,905 159,936 948,767 2,926 113,549 897,346 10,062 41,359 1,229,083 1,065,242 948,767 (49,049) (47,073) (45,639) (8,643) 2,541 — 4,783 2,541 (9,300) (3,507) 2,073 — (55,151) (49,049) (47,073) 717,155 163,171 659,193 138,842 767,061 156,818 — (618) (97,600) — — (680) (89,500) 9,300 (182,773) (784) (81,129) — 782,108 717,155 659,193 Total Southwest Gas Corporation equity ending balances $2,005,152 $1,782,460 $1,609,999 The accompanying notes are an integral part of these statements. SOUTHWEST GAS HOLDINGS, INC. | 75 Note 1 – Background, Organization, and Summary of Significant Accounting Policies NatureofOperations. This is a combined annual report of Southwest Gas Holdings, Inc. and its subsidiaries (the “Company”) and Southwest Gas Corporation and its subsidiaries (“Southwest” or the “natural gas operations” segment). The notes to the consolidated financial statements apply to both entities. Southwest Gas Holdings, Inc. is a holding company, owning all of the shares of common stock of Southwest and all of the shares of common stock of Centuri Group, Inc. (“Centuri” or the “utility infrastructure services” segment). At the annual meeting of stockholders of Southwest Gas Holdings, Inc., held on May 2, 2019, stockholders voted to approve changing the state of incorporation for Southwest Gas Holdings, Inc. from California to Delaware. The reincorporation became effective in September 2019. Southwest is engaged in the business of purchasing, distributing, and transporting natural gas for customers in portions of Arizona, Nevada, and California. Public utility rates, practices, facilities, and service territories of Southwest are subject to regulatory oversight. The timing and amount of rate relief can materially impact results of operations. Natural gas purchases and the timing of related recoveries can materially impact liquidity. Results for the natural gas operations segment are higher during winter periods due to the seasonality incorporated in its regulatory rate structures. Centuri is a comprehensive utility infrastructure services enterprise dedicated to delivering a diverse array of solutions to North America’s gas and electric providers. Centuri derives revenue from installation, replacement, repair, and maintenance of energy distribution systems, and developing industrial construction solutions. Centuri operations are generally conducted under the business names of NPL Construction Co. (“NPL”), NPL Canada Ltd. (“NPL Canada”), New England Utility Constructors, Inc. (“Neuco”), and Linetec Services, LLC (“Linetec”). Utility infrastructure services activity is seasonal in most of Centuri’s operating areas. Peak periods are the summer and fall months in colder climate areas, such as the northeastern and midwestern United States (“U.S.”) and in Canada. In warmer climate areas, such as the southwestern and southeastern U.S., utility infrastructure services activity continues year round. In November 2018, Centuri acquired an 80% interest in Linetec, thereby expanding its operations in the southeast region of the U.S. See Note 17 – Business Acquisitions. Basis of Presentation. The Company follows accounting principles generally accepted in the United States (“U.S. GAAP”) in accounting for all of its businesses. Unless specified otherwise, all amounts are in U.S. dollars. Accounting for natural gas utility operations conforms with U.S. GAAP as applied to rate-regulated companies and as prescribed by federal agencies and commissions of the various states in which the utility operates. The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements, and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. No substantive change has occurred with regard to the Company’s business segments on the whole, or in the primary businesses comprising those segments as a result of the foregoing acquisition of Linetec. Consolidation. The accompanying financial statements are presented on a consolidated basis for Southwest Gas Holdings, Inc. and all subsidiaries and Southwest Gas Corporation and all subsidiaries as of December 31, 2019 (except those accounted for using the equity method as discussed below). All significant intercompany balances and transactions have been eliminated with the exception of transactions between Southwest and Centuri in accordance with accounting treatment for rate-regulated entities. Centuri, through its subsidiaries, holds a 50% interest in W.S. Nicholls Western Construction Ltd. (“Western”), a Canadian infrastructure services company that is a variable interest entity. Centuri determined that it is not the primary beneficiary of the entity due to a shared-power structure; therefore, Centuri does not consolidate the entity and has recorded its investment, and results related thereto, using the equity method. The investment in Western, related earnings, and dividends received from Western in 2019 and 2018 were not significant. Centuri’s maximum exposure to loss as a result of its involvement with Western was estimated at $12.2 million as of December 31, 2019. 76 | SOUTHWEST GAS HOLDINGS, INC. FairValueMeasurements. Certain assets and liabilities are reported at fair value, which is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. U.S. GAAP states that a fair value measurement should be based on the assumptions that market participants would use in pricing the asset or liability and establishes a fair value hierarchy that ranks the inputs used to measure fair value by their reliability. The hierarchy gives the highest priority to unadjusted quoted prices in active markets for identical assets or liabilities (Level 1 measurements) and the lowest priority to fair values derived from unobservable inputs (Level 3 measurements). Financial assets and liabilities are categorized in their entirety based on the lowest level of input that is significant to the fair value measurement. The three levels of the fair value hierarchy are as follows: Level 1 – quoted prices (unadjusted) in active markets for identical assets or liabilities that a company has the ability to access at the measurement date. Level 2 – inputs other than quoted prices included within Level 1 that are observable for similar assets or liabilities, either directly or indirectly. Level 3 – unobservable inputs for the asset or liability. Unobservable inputs are used to measure fair value to the extent that observable inputs are not available, thereby allowing for situations in which there is little, if any, market activity for the asset or liability at the measurement date. The Company primarily used quoted market prices and other observable market pricing information in valuing cash and cash equivalents, derivatives, long-term debt outstanding, and assets of the qualified pension plan and the PBOP required to be recorded and/or disclosed at fair value. The Company uses prices and inputs that are current as of the measurement date, and recognizes transfers between levels at either the actual date of an event or a change in circumstance that caused the transfer. Net Utility Plant. Net utility plant includes gas plant at original cost, less the accumulated provision for depreciation and amortization, plus the unamortized balance of acquisition adjustments. Original cost generally includes contracted services, material, payroll, and related costs such as taxes and certain benefits, general and administrative expenses, and an allowance for funds used during construction, less contributions in aid of construction. OtherPropertyandInvestments. Other property and investments on Southwest’s and the Company’s Consolidated Balance Sheets includes: (Thousands of dollars) Southwest Gas Corporation: Net cash surrender value of COLI policies Other property Total Southwest Gas Corporation Centuri property, equipment, and intangibles Centuri accumulated provision for depreciation and amortization Other property Total Southwest Gas Holdings, Inc. December 31, 2019 2018 $ 132,072 $ 114,405 1,741 1,715 133,787 983,905 (352,333) 18,814 116,146 792,191 (298,939) 14,153 $ 784,173 $ 623,551 SOUTHWEST GAS HOLDINGS, INC. | 77 Included in the table above are the net cash surrender values of company-owned life insurance (“COLI”) policies. These life insurance policies on members of management and other key employees are used by Southwest to indemnify itself against the loss of talent, expertise, and knowledge, as well as to provide indirect funding for certain nonqualified benefit plans. Intangible assets (other than goodwill) are amortized using the straight-line method to reflect the pattern of Intangible Assets. economic benefits consumed over the estimated periods benefited. The recoverability of intangible assets is evaluated when events or circumstances indicate that a revision of estimated useful lives is warranted or that an intangible asset may be impaired. The intangible assets associated with utility infrastructure services businesses previously acquired include those most recently added from the Linetec acquisition in 2018. All have finite lives. These intangible assets are included in Other property and investments on the Company’s Consolidated Balance Sheets. Centuri’s intangible assets, not including goodwill, at December 31, 2019 and 2018, respectively, were as follows: (Thousands of dollars) Customer relationships Trade names and trademarks Customer contracts backlog Noncompete agreements Total Customer relationships Trade names and trademarks Customer contracts backlog Noncompete agreements Total Gross Carrying Amount December 31, 2019 Accumulated Amortization Net Carrying Amount $154,186 23,353 270 2,045 $(20,735) (6,754) (252) (1,602) $133,451 16,599 18 443 $179,854 $(29,343) $150,511 December 31, 2018 $152,533 23,013 270 2,022 $(11,716) (5,234) (3) (1,064) $140,817 17,779 267 958 $177,838 $(18,017) $159,821 Amortization expense for the acquired intangible assets listed above for the years ended December 31, 2019, 2018, and 2017 was $10.7 million, $7.6 million, and $4.1 million, respectively. The estimated future amortization of the intangible assets for the next five years and thereafter is as follows: (Thousands of dollars) 2020 2021 2022 2023 2024 Thereafter Total $ 10,722 10,303 10,215 10,215 10,215 98,841 $150,511 See Note 2 – Utility Plant and Leases for additional information regarding natural gas operations intangible assets. Note 17 – Business Acquisitions includes detailed information about intangible assets purchased in association with the Linetec acquisition. 78 | SOUTHWEST GAS HOLDINGS, INC. CashandCashEquivalents. For purposes of reporting consolidated cash flows, cash and cash equivalents includes cash on hand and financial instruments with original maturities of three months or less. Such investments are carried at cost, which approximates market value. Cash and cash equivalents for Southwest and the Company also include money market fund investments totaling approximately $23.5 million and $26.7 million, respectively at December 31, 2019, and $18 million and $59.9 million, respectively, at December 31, 2018, which fall within Level 2 of the fair value hierarchy, due to the asset valuation methods used by money market funds. Typical non-cash investing activities for Southwest include customer advances applied as contributions toward utility construction activity and capital expenditures that were not paid as of year end that are included in accounts payable. Amounts related to such activities were not significant for the periods presented herein. Also, see Note 2 – Utility Plant and Leases for information related to right-of-use assets obtained in exchange for lease liabilities, which are non-cash investing and financing activities. Right-of-use assets and lease liabilities are also subject to non-cash impacts as a result of other factors, such as lease terminations and modifications. IncomeTaxes. The asset and liability method of accounting is utilized for the recognition of income taxes. Under the asset and liability method, deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in the period that includes the enactment date. For regulatory and financial reporting purposes, investment tax credits (“ITC”) related to gas utility operations are deferred and amortized over the life of related fixed assets. As of December 31, 2019, the Company had cumulative book earnings of approximately $32 million in its foreign jurisdiction. Management previously asserted and continues to assert that all the earnings of Centuri’s Canadian subsidiaries will be permanently reinvested in Canada. As a result, no U.S. deferred income taxes have been recorded related to cumulative foreign earnings. The Financial Accounting Standards Board (the “FASB”) issued guidance to allow an accounting policy election of either (i) treating taxes attributable to future taxable income related to Global Intangible Low-Taxed Income (“GILTI”) as a current period expense when incurred or (ii) recognizing deferred taxes for temporary differences expected to reverse as GILTI in future years. The Company has elected to treat GILTI as a current period cost when incurred and has considered the estimated 2019 GILTI impact in its 2019 tax expense, which was immaterial. DeferredPurchasedGasCosts. The various regulatory commissions have established procedures to enable Southwest to adjust its billing rates for changes in the cost of natural gas purchased. The difference between the current cost of gas purchased and the cost of gas recovered in billed rates is deferred. Generally, these deferred amounts are recovered or refunded within one year. Prepaidandothercurrentassets. Prepaid and other current assets for Southwest and the Company include gas pipe materials and operating supplies of $57 million in 2019 and $56 million in 2018 (carried at weighted average cost), and also include $33 million in 2019 and $74 million in 2018 related to a regulatory asset associated with the Arizona decoupling mechanism (an alternative revenue program). Goodwill. As required by U.S. GAAP, goodwill is assessed for impairment annually, or more frequently, if circumstances indicate impairment to the carrying value of goodwill may have occurred. The goodwill impairment analysis is conducted as of October 1st each year and may start with an assessment of qualitative factors (commonly referred to as Step 0) to determine whether it is more likely than not that the fair value of a reporting unit is less than its carrying amount. If, after assessing the qualitative factors, management determines that it is more likely than not that the fair value of a reporting unit is less than its carrying amount, or if management does not perform a qualitative assessment, a Step 1 impairment test will be performed. Management of the Company SOUTHWEST GAS HOLDINGS, INC. | 79 and Southwest considered its reporting units and segments and determined that its segments and reporting units remain consistent between periods presented below, and that no change was necessary with regard to the level at which goodwill is assessed for impairment. The Company and Southwest determined that it is not more likely than not that the fair value of the reporting units was less than their carrying amounts in either 2019 or 2018. Thus, no impairment was recorded in either year. Goodwill on the Company’s Consolidated Balance Sheet includes: (Thousands of dollars) Balance, December 31, 2017 Measurement-period adjustments – Neuco acquisition Goodwill from Linetec acquisition Foreign currency translation adjustment Balance, December 31, 2018 Measurement-period adjustments – Linetec acquisition Foreign currency translation adjustment Natural Gas Operations Utility Infrastructure Services Total Company $10,095 — — — 10,095 — — $169,219 $179,314 182 188,494 (8,945) 182 188,494 (8,945) 348,950 (21,172) 5,150 359,045 (21,172) 5,150 Balance, December 31, 2019 $10,095 $332,928 $343,023 Other CurrentLiabilities. Management recognizes in its balance sheets various liabilities that are expected to be settled through future cash payment within the next twelve months, including certain regulatory liabilities (refer to Note 5 – Regulatory Assets and Liabilities), customary accrued expenses for employee compensation and benefits, and declared but unpaid dividends. Amounts included in the Consolidated Balance Sheet of the Company as of December 31, 2018 reflect $75.6 million in unremitted amounts associated with the Linetec acquisition noted above. Accumulated Removal Costs. Approved regulatory practices allow Southwest to include in depreciation expense a component intended to recover removal costs associated with utility plant retirements. In accordance with the Securities and Exchange Commission (“SEC”) position on presentation of these amounts, management reclassifies estimated removal costs from accumulated depreciation to accumulated removal costs within the liabilities section of the Consolidated Balance Sheets. Management regularly updates the estimated accumulated removal costs as amounts fluctuate between periods depending on the level of replacement work performed, the estimated cost of removal in rates, and the actual cost of removal experienced. Gas Operating Revenues. Southwest recognizes revenue when it satisfies its performance by transferring gas to the customer. Natural gas is delivered and “consumed” by the customer simultaneously. Revenues are recorded when customers are billed. Customer billings are substantially based on monthly meter reads and include certain other charges assessed monthly, and are calculated in accordance with applicable tariffs and state and local laws, regulations, and related agreements. An estimate of the margin associated with natural gas service provided, but not yet billed, to residential and commercial customers from the latest meter read date to the end of the reporting period is also recognized as accrued utility revenue. Revenues also include the net impacts of margin tracker/ decoupling accruals based on criteria in U.S. GAAP for rate-regulated entities associated with alternative revenue programs. All of Southwest’s service territories have decoupled rate structures, which are designed to eliminate the direct link between volumetric sales and revenue, thereby mitigating the impacts of unusual weather variability and conservation on margin. See Note 3 – Revenue. Utility InfrastructureServicesRevenues. The majority of Centuri contracts are performed under unit-price contracts. Generally, these contracts state prices per unit of installation. Typical installations are accomplished in a few weeks or less. Revenues are recorded as installations are completed. Revenues are recorded for long-term fixed-price contracts in a pattern that reflects the transfer of control of promised goods and services to the customer over time. The amount of revenue recognized on fixed-price contracts is based 80 | SOUTHWEST GAS HOLDINGS, INC. on costs expended to date relative to anticipated final contract costs. Changes in job performance, job conditions, and final contract settlements are factors that influence management’s assessment of total contract value and the total estimated costs to complete those contracts. Revisions in estimates of costs and earnings during the course of work are reflected in the accounting period in which the facts requiring revision become known. If a loss on a contract becomes known or is anticipated, the entire amount of the estimated ultimate loss is recognized at that time in the financial statements. Some unit-price contracts contain caps that if encroached, trigger revenue and loss recognition similar to a fixed-price contract model. See Note 3 – Revenue. UtilityInfrastructureServicesExpenses. Centuri’s utility infrastructure services expenses in the Consolidated Statements of Income includes payroll expenses, office and equipment rental costs, subcontractor expenses, training, job-related materials, gains and losses on equipment sales, and professional fees. Net Cost of Gas Sold. Components of net cost of gas sold include natural gas commodity costs (fixed-price and variable-rate), pipeline capacity/transportation costs, and actual settled costs of natural gas derivative instruments. Also included are the net impacts of purchased gas adjustment (“PGA”) deferrals and recoveries, which by their inclusion, result in net cost of gas sold overall that is comparable to amounts included in billed gas operating revenues. Differences between amounts incurred with suppliers, transmission pipelines, etc. and those already included in customer rates, are temporarily deferred in PGA accounts pending inclusion in customer rates. OperationsandMaintenanceExpense. Operations and maintenance expense includes Southwest’s operating and maintenance costs associated with serving utility customers and maintaining its distribution and transmission systems, uncollectible expense, administrative and general salaries and expense, employee benefits expense excluding relevant non-service cost components (see Note 11 – Pension and Other Postretirement Benefits), and legal expense (including injuries and damages). Depreciation and Amortization. Utility plant depreciation is computed on the straight-line remaining life method at composite rates considered sufficient to amortize costs over estimated service lives, including components which compensate for removal costs (net of salvage value), and retirements, as approved by the appropriate regulatory agency. When plant is retired from service, the original cost of plant, including cost of removal, less salvage, is charged to the accumulated provision for depreciation. See also discussion regarding AccumulatedRemovalCosts above. Other regulatory assets, including acquisition adjustments, are amortized when appropriate, over time periods authorized by regulators. Non-utility and utility infrastructure services-related property and equipment are depreciated on a straight-line method based on the estimated useful lives of the related assets. Costs and gains related to refunding utility debt and debt issuance expenses are deferred and amortized over the weighted-average lives of the new issues and become a component of interest expense. AllowanceforFundsUsedDuringConstruction(“AFUDC”). AFUDC represents the cost of both debt and equity funds used to finance utility construction. AFUDC is capitalized as part of the cost of utility plant. The debt portion of AFUDC is reported in the Company’s and Southwest’s Consolidated Statements of Income as an offset to Net interest deductions and the equity portion is reported as Other income. Utility plant construction costs, including AFUDC, are recovered in authorized rates through depreciation when completed projects are placed into operation, and general rate relief is requested and granted. (Thousands of dollars) AFUDC: Debt portion Equity portion AFUDC capitalized as part of utility plant AFUDC rate 2019 2018 2017 $4,558 4,161 $3,264 3,627 $1,666 2,296 $8,719 $6,891 $3,962 5.36% 5.85% 5.95% SOUTHWEST GAS HOLDINGS, INC. | 81 Other Income (Deductions). The following table provides the composition of significant items included in Other income (deductions) on the Consolidated Statements of Income: (Thousands of dollars) 2019 2018 2017 Southwest Gas Corporation – natural gas operations segment: Change in COLI policies Interest income Equity AFUDC Other components of net periodic benefit cost Miscellaneous income and (expense) $ 17,400 $ (3,200) $ 10,300 2,784 2,296 (19,424) (2,344) 6,020 3,627 (21,059) (2,628) 6,356 4,161 (15,059) (3,341) Southwest Gas Corporation – total other income (deductions) 9,517 (17,240) (6,388) Utility infrastructure services segment: Interest income Foreign transaction gain (loss) Equity in earnings of unconsolidated investment – Western Miscellaneous income and (expense) Centuri – total other income (deductions) Corporate and administrative — 546 439 (519) 466 102 88 (222) 531 (635) (238) 52 3 (754) 1,052 44 345 13 Consolidated Southwest Gas Holdings, Inc. – total other income (deductions) $ 10,085 $(17,426) $ (6,030) Included in the table above is the change in COLI policies (including net death benefits recognized). Current tax regulations provide for tax-free treatment of life insurance (death benefit) proceeds. Therefore, changes in the cash surrender value components of COLI policies, as they progress towards the ultimate death benefits, are also recorded without tax consequences. ForeignCurrencyTranslation. Foreign currency-denominated assets and liabilities of consolidated subsidiaries are translated into U.S. dollars at exchange rates existing at the respective balance sheet dates. Translation adjustments resulting from fluctuations in exchange rates are recorded as a separate component of accumulated other comprehensive income within stockholders’ equity. Results of operations of foreign subsidiaries are translated using the monthly weighted-average exchange rates during the respective periods. Gains and losses resulting from foreign currency transactions are included in Other income (expense) of the Company. Gains and losses resulting from intercompany foreign currency transactions that are of a long-term investment nature are reported in Other comprehensive income, if applicable. 82 | SOUTHWEST GAS HOLDINGS, INC. Earnings Per Share. Basic earnings per share (“EPS”) in each period of this report were calculated by dividing net income attributable to Southwest Gas Holdings, Inc. by the weighted-average number of shares during those periods. Diluted EPS includes additional weighted-average common stock equivalents (performance shares and restricted stock units). Unless otherwise noted, the term “Earnings Per Share” refers to Basic EPS.A reconciliation of the denominator used in the Basic and Diluted EPS calculations is shown in the following table: (In thousands) Average basic shares Effect of dilutive securities: Management Incentive Plan shares Restricted stock units (1) Average diluted shares 2019 2018 2017 54,245 49,419 47,965 12 55 25 32 8 18 54,312 49,476 47,991 (1) The number of securities granted for 2019, 2018, and 2017 includes 46,000, 23,000, and 7,000 performance shares, respectively, the total of which was derived by assuming that target performance will be achieved during the relevant performance period. RecentAccountingStandardsUpdates. Accounting pronouncements adopted in 2019: In February 2016, the FASB issued the update “Leases (Topic 842).” Under the update, lessees were required to recognize a lease liability for the obligation to make lease payments, measured on a discounted basis; and a right-of-use asset for the right to use, or control the use of, a specified asset for the lease term. The Company and Southwest adopted Topic 842 in the first quarter of 2019 through an optional transition method, which was elected, permitting the application of the provisions of the standard at the adoption date, rather than to earlier comparative periods. As a result, the Company and Southwest have not recast prior periods to reflect the adoption of this standard. See Note 2 – Utility Plant and Leases. Recently issued accounting pronouncements that will be effective in 2020: In June 2016, the FASB issued ASU 2016-13 “Financial Instruments – Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments.” The update requires the measurement of all expected credit losses for financial assets held at the reporting date based on historical experience, current conditions, and reasonable and supportable forecasts. The inputs currently used to estimate credit losses will still be utilized, however they may be adapted to reflect the full amount of expected losses, should there be a difference. The update is effective for fiscal years beginning after December 15, 2019, including interim periods within those fiscal years. The Company and Southwest have completed their evaluation of this standard and will adopt the update as required. Management does not expect the impact to be material to the Company’s or Southwest’s consolidated financial statements. In January 2017, the FASB issued ASU 2017-04 “Intangibles – Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment.” Under the update, an entity will apply a one-step quantitative test as opposed to a two-step test as currently required and record the amount of goodwill impairment as the excess of a reporting unit’s carrying amount over its fair value, not to exceed the total amount of goodwill allocated to the reporting unit. The new guidance does not amend the optional qualitative assessment of goodwill impairment. The amendments should be applied on a prospective basis and is effective for fiscal and interim periods beginning after December 15, 2019. The Company and Southwest will apply the update prospectively at the date of adoption during the first quarter of 2020. The amount of any future goodwill impairment calculated under the update could vary from the calculation under the existing guidance. SOUTHWEST GAS HOLDINGS, INC. | 83 In August 2018, the FASB issued ASU 2018-15 “Intangibles – Goodwill and Other – Internal-Use Software (Subtopic 350-40): Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract.” The update generally aligns the requirements for capitalizing implementation costs incurred in a hosting arrangement (that is a service contract) with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software, with the exception that the FASB intends for implementation costs associated with hosted arrangements that are service contracts to be included in the same line item in the balance sheet that a prepayment of the fees associated with the arrangement would be presented. Once capitalized, the update also requires the entity to expense the amount capitalized over the term of the hosting arrangement, including reasonably certain renewal periods. The update is effective for fiscal years beginning after December 15, 2019, including interim periods within those fiscal years. The Company and Southwest will apply the update prospectively at the date of adoption during the first quarter of 2020, and management does not expect the amendment to have a material impact on the Company’s or Southwest’s consolidated financial statements. Recently issued accounting pronouncements that will be effective after 2020: In August 2018, the FASB issued ASU 2018-14 “Compensation – Retirement Benefits – Defined Benefit Plans – General (Subtopic 715-20): Disclosure Framework – Changes to the Disclosure Requirements for Defined Benefit Plans.” This update removes disclosures that are no longer considered cost-beneficial, clarifies the specific requirements of disclosures, and adds disclosure requirements identified as relevant. The update applies to all employers that sponsor defined benefit pension or other postretirement plans. The update is effective for fiscal years ending after December 15, 2020. Early adoption is permitted. Management is evaluating the impacts this update might have on its disclosures. In August 2018, the FASB issued ASU 2018-13 “Fair Value Measurement: Disclosure Framework – Changes to the Disclosure Requirements for Fair Value Measurement.” The update modifies the disclosure requirements on fair value measurements in Topic 820. The update is effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2019. Upon adoption, the Company and Southwest will modify their disclosures to conform to the requirements of the update, as applicable. In December 2019, the FASB issued ASU 2019-12 “Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes.” The update simplifies the accounting for income taxes by removing certain exceptions to the general principles, as well as improving consistent application in Topic 740 by clarifying and amending existing guidance. The update is effective for fiscal years beginning after December 15, 2021, and interim periods within fiscal years beginning after December 15, 2022. Early adoption is permitted for periods for which financial statements have not yet been made available for issuance. Management is evaluating the impacts this update might have on the Company’s and Southwest’s consolidated financial statements and disclosures. SubsequentEvents. Management monitors events occurring after the balance sheet date and prior to the issuance of the financial statements to determine the impacts, if any, of events on the financial statements to be issued or disclosures to be made, and has reflected them where appropriate. 84 | SOUTHWEST GAS HOLDINGS, INC. Note 2 – Utility Plant and Leases Net Utility Plant Net utility plant as of December 31, 2019 and 2018 was as follows: (Thousands of dollars) Gas plant: Storage Transmission Distribution General Software and software-related intangibles Other Less: accumulated depreciation and amortization Construction work in progress Net utility plant December 31, 2019 2018 $ 100,908 $ 391,864 6,581,043 467,274 256,299 15,833 26,825 386,159 6,049,380 416,643 241,158 14,074 7,813,221 7,134,239 (2,313,050) 185,026 (2,234,029) 193,028 $ 5,685,197 $ 5,093,238 Utility plant depreciation is computed on the straight-line remaining life method at composite rates considered sufficient to amortize costs over estimated service lives, including components which are intended to compensate for removal costs (net of salvage value), and retirements, based on the processes of regulatory proceedings and related regulatory commission approvals and/or mandates. In 2019, annual utility depreciation and amortization expense averaged 2.7% of the original cost of depreciable and amortizable property. Average rates in 2018 and 2017 approximated 2.7% and 3.0%. Transmission and Distribution plant are associated with the core natural gas delivery infrastructure, and combined, constitute the majority of gas plant. Annual utility depreciation expense averaged approximately 2.3% of the original cost of depreciable transmission and distribution plant during the period 2017 through 2019. Depreciation and amortization expense on gas plant, including intangibles, was as follows: (Thousands of dollars) Depreciation and amortization expense 2019 2018 2017 $197,358 $185,719 $187,075 Included in the figures above is amortization of utility intangibles of $13.2 million, $13.6 million, and $14.3 million for the years ended December 31, 2019, 2018, and 2017, respectively. The amounts above exclude regulatory asset and liability amortization. Leases The Company and Southwest adopted FASB Topic 842 as of January 1, 2019. In association with the adoption, the Company recorded adjustments to its Consolidated Balance Sheet to record right-of-use (“ROU”) assets and lease liabilities of $58.4 million and $60.8 million, respectively. Included in those amounts, Southwest recorded $1.9 million related to both its ROU assets and lease liabilities. Neither the Company nor Southwest experienced a material impact to the Consolidated Statements of Income from the adoption and no cumulative-effect adjustment to the opening balance of retained earnings was recognized. Management elected to adopt the standard under the optional transition method (refer to RecentAccountingStandardsUpdatesin Note 1 – Background, SOUTHWEST GAS HOLDINGS, INC. | 85 Organization, and Summary of Significant Accounting Policies), and elected the following Topic 842 practical expedients and accounting policy elections: • To use the “package”, which is a set of three practical expedients that must be elected as a package and applied consistently to all of Southwest’s and Centuri’s leases. These include: not reassessing whether any expired or existing contracts are or contain leases; not reassessing the lease classification for expired or existing leases (that is, existing operating and capital leases in accordance with current lease guidance will in each case be classified as operating and finance leases, respectively, under the updated guidance); and not reassessing initial direct costs for any existing leases. • To utilize the practical expedient to exclude all easements in place prior to January 1, 2019 from treatment under Topic 842. However, Southwest will evaluate new easements entered into after the effective date of the standard to determine if the arrangements should be accounted for as leases. • To make an accounting policy election by asset class to include both the lease and non-lease components (as defined in the guidance) as a single component. • To make an accounting policy election to not apply Topic 842 to short-term leases, as permitted. • To not elect to use hindsight in determining the lease term and in assessing impairment of ROU assets. • To utilize a portfolio approach to effectively account for the operating lease ROU assets and liabilities with regard to certain equipment leases at Centuri. Southwest and Centuri determine if an arrangement is a lease at inception. ROU assets represent the right to use an underlying asset for the lease term; lease liabilities represent obligations to make lease payments arising from the lease. Operating lease ROU assets and liabilities are recognized at the commencement date based on the present value of lease payments over the lease term. As most of Southwest’s and Centuri’s leases do not provide an implicit interest rate, an incremental borrowing rate based on information available at commencement is used in determining the present value of lease payments; an implicit rate, if readily determinable, is used. Lease terms utilized in the computations may include options to extend or terminate the lease when it is reasonably certain that the option will be exercised. Southwest’s leases are comprised primarily of operating leases of buildings, land, and equipment. Southwest has no finance leases and no significant short-term leases. Southwest’s leases have a remaining term of up to 7 years, some of which include optional renewal periods. Southwest is currently not a lessor in any significant lease arrangements. Centuri has operating and finance leases for corporate and field offices, construction equipment, and transportation vehicles. Centuri is currently not a lessor in any significant lease arrangements. Centuri’s leases have remaining lease terms of up to 18 years. Some of these include options to extend the leases, generally for optional terms of up to 5 years, and some include options to terminate the leases within 1 year. Centuri’s equipment leases may include variable payment terms in addition to the fixed lease payments if machinery is used in excess of the standard work periods. These variable payments are not probable of occurring under the current operating environment and have not been included in consideration of lease payments. Due to the seasonality of Centuri’s business, expense for short-term leases will fluctuate throughout the year with higher expense incurred during the warmer months. As of December 31, 2019, Centuri executed lease agreements that had not yet commenced. These lease agreements primarily relate to real estate leases that have terms ranging from January 2020 through March 2030. Total future lease payments over the lease terms are approximately $5.1 million. In the fourth quarter of 2019, Centuri management determined it was reasonably certain that purchase options related to specified rented equipment would be exercised. As a result, Centuri recorded a finance lease of approximately $13.8 million. The purchase of the equipment by Centuri is expected to occur in 2020. 86 | SOUTHWEST GAS HOLDINGS, INC. The components of lease expense were as follows: (Thousands of dollars) Southwest: Operating lease cost Centuri: Operating lease cost Finance lease cost: Amortization of ROU assets Interest on lease liabilities Total finance lease cost Short-term lease cost Total lease cost – Southwest Gas Holdings, Inc. Year Ended December 31, 2019 $ 1,531 12,235 137 34 171 16,217 $30,154 Supplemental cash flow information related to leases for the year ended December 31, 2019 was as follows: (Thousands of dollars) Cash paid for amounts included in the measurement of lease liabilities: Operating cash flows from operating leases Operating cash flows from finance leases Financing cash flows from finance leases ROU assets obtained in exchange for lease obligations: Operating leases Finance leases Southwest Centuri Consolidated Total $1,278 $11,166 33 212 — — $ 862 $23,825 — 13,839 $12,444 33 212 $24,687 13,839 Supplemental information related to leases, including location in the Consolidated Balance Sheets, is as follows: SOUTHWEST GAS HOLDINGS, INC. | 87 (Thousands of dollars) Southwest: Operating leases: Net utility plant Other current liabilities Other deferred credits and other long-term liabilities Total operating lease liabilities Weighted average remaining lease term (in years) Weighted average discount rate Centuri: Operating leases: Other property and investments Other current liabilities Other deferred credits and other long-term liabilities Total operating lease liabilities Finance leases: Other property and investments Other current liabilities Other deferred credits and other long-term liabilities Total finance lease liabilities Weighted average remaining lease term (in years) Operating leases Finance leases Weighted average discount rate Operating leases Finance leases December 31, 2019 $ 1,443 $ 723 730 $ 1,453 2.88 3.18% $78,954 $ 8,851 73,323 $82,174 $14,264 $13,769 355 $14,124 10.25 2.13 4.03% 6.10% With regard to the finance lease balance as of December 31, 2019, there exist lease provisions for purchase options that meet the “reasonably certain” threshold related to exercise of such options. These amounts were not included in the calculations of the weighted average remaining lease term and discount rate for finance leases above. 88 | SOUTHWEST GAS HOLDINGS, INC. The following are schedules of maturities of lease liabilities as of December 31, 2019: (Thousands of dollars) Operating Leases Southwest: 2020 2021 2022 2023 2024 Thereafter Total lease payments Less imputed interest Total (Thousands of dollars) Centuri: 2020 2021 2022 2023 2024 Thereafter Total lease payments Less imputed interest Total $ 756 376 188 78 56 74 1,528 75 $1,453 Operating Leases Finance Leases $ 12,225 11,235 10,613 8,823 8,065 49,862 100,823 18,649 $13,799 143 154 87 1 — 14,184 60 $ 82,174 $14,124 As the Company and Southwest adopted Topic 842 using the optional transition method referred to in Note 1 – Background, Organization, and Summary of Significant Accounting Policies, the recent annual disclosure of rental and lease payments as of December 31, 2018 in accordance with Topic 840 is presented in the table below: (Thousands of dollars) Southwest Gas Corporation Centuri Consolidated rental payments/lease expense 2018 2017 $ 4,556 $ 4,926 62,310 59,491 $64,047 $67,236 SOUTHWEST GAS HOLDINGS, INC. | 89 The following is a schedule of future minimum lease payments for operating leases (with initial or remaining terms in excess of one year) as of December 31, 2018: (Thousands of dollars) 2019 2020 2021 2022 2023 Thereafter Total minimum lease payments Southwest Centuri Consolidated Total $ 898 $10,053 7,656 5,760 5,163 3,681 10,511 363 299 163 79 177 $1,979 $42,824 $10,951 8,019 6,059 5,326 3,760 10,688 $44,803 As of December 31, 2018, Centuri leased certain construction equipment under capital leases arrangements which were not significant. Note 3 – Revenue The following information about the Company’s revenues is presented by segment. Southwest encompasses the natural gas operations segment and Centuri encompasses the utility infrastructure services segment. NaturalGasOperationsSegment: Southwest recognizes revenue when it satisfies its performance by transferring gas to the customer. Revenues also include the net impacts of margin tracker/decoupling accruals based on criteria in U.S. GAAP for rate-regulated entities associated with alternative revenue programs. Revenues from customer arrangements and from alternative revenue programs are described below. Southwest acts as an agent for state and local taxing authorities in the collection and remittance of a variety of taxes, including sales and use taxes and surcharges. These taxes are not included in Gas operating revenues. Management uses the net classification method to report taxes collected from customers to be remitted to governmental authorities. Southwest generally offers two types of services to its customers: tariff sales and transportation–only service. Tariff sales encompass sales to many types of customers (primarily residential) under various rate schedules, subject to cost-of-service ratemaking, which is based on the rate-regulation of state commissions and the Federal Energy Regulatory Commission (the “FERC”). Southwest provides both the commodity and the related distribution service to nearly all of its approximate 2 million customers, and only several hundred customers (who are eligible to secure their own gas) subscribe to transportation-only service. Also, only a few hundred customers have contracts with stated periods. Natural gas is delivered and consumed by the customer simultaneously. The provision of service is represented by the turn of the meter dial and is the primary representation of the satisfaction of performance obligations of Southwest. The amount billable via regulated rates (both volumetric and fixed monthly rates as part of rate design) corresponds to the value to the customer, and management believes that the amount billable (amount Southwest has the right to invoice) is appropriate to utilize for purposes of recognizing revenue. Estimated amounts remaining unbilled since the last meter read date are restricted from being billed due only to the passage of time and therefore are also recognized for service provided through the balance sheet date. While natural gas service is typically recurring, there is generally not a contract term for utility service. Therefore, the contract term is not generally viewed to extend beyond the service provided to date, and customers can generally terminate service at will. 90 | SOUTHWEST GAS HOLDINGS, INC. Transportation-only service is also governed by tariff rate provisions. Transportation-only service is generally only available to very large customers under requirements of Southwest’s various tariffs. With this service, customers secure their own gas supply and Southwest provides transportation services to move the customer-supplied gas to the intended location. Southwest concluded that transportation/transmission service is suitable to an “over time” model. Rate structures under Southwest’s regulation for transportation customers include a combination of volumetric charges and monthly “fixed” charges (including charges commonly referred to as capacity charges, demand charges, or reservation charges) as part of the rate design of regulated jurisdictions. These types of fixed charges represent a separate performance obligation associated with standing ready over the period of the month to deliver quantities of gas, regardless of whether the customer takes delivery of any quantity of gas. The performance obligations under these circumstances are satisfied over the course of the month under an output measure of progress based on time, which correlates to the period for which the charges are eligible to be invoiced. Under its regulation, Southwest enters into negotiated rate contracts for those customers located in proximity to another pipeline, which pose a threat of bypassing its distribution system. Southwest may also enter into similar contracts for customers otherwise able to satisfy their energy needs by means of alternative fuel to natural gas. Less than two dozen customers are party to contracts with rate components subject to negotiation. Many rate provisions and terms of service for these less common types of contracts are also subject to regulatory oversight and tariff provisions. The performance obligations for these customers are satisfied similarly to those for other customers by means of transporting/delivering natural gas to the customer. Many or most of the rate components, and structures, for these types of customers are the same as those for similar customers without negotiated rate components; and the negotiated rates are within the parameters of the tariff guidelines. Furthermore, while some of these contracts include contract periods extending over time, including multiple years, as amounts billable under the contract are based on rates in effect for the customer for service provided to date, no significant financing component is deemed to exist. As indicated above, revenues also include the net impacts of margin tracker/decoupling accruals. All of Southwest’s service territories have decoupled rate structures (also referred to as alternative revenue programs) that are designed to eliminate the direct link between volumetric sales and revenue, thereby mitigating the impacts of unusual weather variability and conservation on margin. The primary alternative revenue programs involve permissible adjustments for differences between stated tariff benchmarks and amounts billable through revenue from contracts with customers via existing rates. Such adjustments are recognized monthly in revenue and in the associated regulatory asset/liability accounts in advance of rate adjustments intended to collect or return amounts recognized. Revenues recognized for the adjustment to the benchmarks noted are required to be presented separately from revenues from contracts with customers, and as such, are provided below and identified as alternative revenue program revenue (which excludes recoveries from customers). SOUTHWEST GAS HOLDINGS, INC. | 91 Gas operating revenues on the Consolidated Statements of Income of both the Company and Southwest include revenue from contracts with customers, which is shown below disaggregated by customer type, and various categories of revenue: (Thousands of dollars) Residential Small commercial Large commercial Industrial/other Transportation December 31, 2018 2019 2017 $ 972,788 $ 887,220 $ 857,204 243,513 52,379 22,026 87,759 249,117 48,935 22,074 92,380 255,083 53,192 23,489 86,990 Revenue from contracts with customers Alternative revenue program revenues (deferrals) Other revenues (a) Total Gas operating revenues 1,385,294 (25,112) 8,757 1,305,974 45,979 5,775 1,262,881 35,347 4,080 $1,368,939 $1,357,728 $1,302,308 (a) Comprised of various other revenue impacts, including $(4.9) million for 2019 and $(13.5) million for 2018 related to tax reform savings reserves/adjustments. Utility Infrastructure Services Segment: The majority of Centuri contracts are performed under unit-price contracts. Generally, these contracts state prices per unit of installation. Typical installations are accomplished in a few weeks or less. Revenues are recorded as installations are completed. Revenues are recorded for long-term fixed-price contracts in a pattern that reflects the transfer of control of promised goods and services to the customer over time. The amount of revenue recognized on fixed-price contracts is based on costs expended to date relative to anticipated final contract costs (a method of recognition based on inputs). Some unit-price contracts contain caps that if encroached, trigger revenue and loss recognition similar to a fixed-price contract model. Centuri is required to collect taxes imposed by various governmental agencies on the work performed for its customers. These taxes are not included in Utility infrastructure services revenues. Management uses the net classification method to report taxes collected from customers to be remitted to governmental authorities. Centuri derives revenue from the installation, replacement, repair, and maintenance of energy distribution systems, and in developing industrial construction solutions. Centuri has operations in the U.S. and Canada. The majority of Centuri’s revenues are related to contracts for natural gas pipeline replacement and installation work for natural gas utilities. In addition, Centuri performs certain industrial construction activities for various customers and industries. Centuri has two types of agreements with its customers: master services agreements (“MSAs”) and bid contracts. Most of Centuri’s customers supply many of their own materials in order for Centuri to complete its work under the contracts. An MSA identifies most of the terms describing each party’s rights and obligations that will govern future work authorizations. An MSA is often effective for multiple years. A work authorization is issued by the customer to describe the location, timing, and any additional information necessary to complete the work for the customer. The combination of the MSA and the work authorization determines when a contract exists and revenue recognition may begin. Each work authorization is generally a single performance obligation as Centuri is performing a significant integration service. 92 | SOUTHWEST GAS HOLDINGS, INC. A bid contract is typically a one-time agreement for a specific project that has all necessary terms defining each party’s rights and obligations. Each bid contract is evaluated for revenue recognition individually. Control of assets created under bid contracts generally passes to the customer over time. Bid contracts often have a single performance obligation as Centuri is providing a significant integration service. Centuri’s MSA and bid contracts are characterized as either fixed-price contracts or unit-price contracts for revenue recognition purposes. The cost-to-cost input method is used to measure progress towards the satisfaction of a performance obligation for fixed- price contracts. Input methods result in the recognition of revenue based on the entity’s expended effort toward satisfaction of the performance obligation relative to the total expected effort to satisfy it in full. For unit-price contracts, an output method is used to measure progress towards satisfaction of a performance obligation. Also with regard to unit-price contracts, the output measurement will be the completion of each unit that is required under the contract. Actual revenues and project costs can vary, sometimes substantially, from previous estimates due to changes in a variety of factors, including unforeseen circumstances. These factors, along with other risks inherent in performing fixed-price contracts may cause actual revenues and gross profit for a project to differ from previous estimates and could result in reduced profitability or losses on projects. Changes in these factors may result in revisions to costs and earnings, the impacts for which are recognized in the period in which the changes are identified. Once identified, these types of conditions continue to be evaluated for each project throughout the project term and ongoing revisions in management’s estimates of contract value, cost, and profit are recognized as necessary in the period determined. Centuri categorizes work performed under MSAs and bid contracts into three primary service types: gas construction, electrical construction, and other construction. Gas construction includes work involving previously existing gas pipelines and the installation of new pipelines or service lines. Electrical construction includes work involving installation and maintenance of transmission and distribution lines and storm restoration services. Other construction includes all other work and can include industrial and water utility services. Contracts can have compensation/consideration that is variable. For MSAs, variable consideration is evaluated at the customer level as the terms creating variability in pricing are included within the MSA and are not specific to a work authorization. For multi-year MSAs, variable consideration items are typically determined for each year of the contract and not for the full contract term. For bid contracts, variable consideration is evaluated at the individual contract level. The expected value method or most likely amount method is used based on the nature of the variable consideration. Types of variable consideration include liquidated damages, delay penalties, performance incentives, safety bonuses, payment discounts, and volume rebates. Centuri will typically estimate variable consideration and adjust financial information, as necessary. Change orders involve the modification in scope, price, or both to the current contract, requiring approval by both parties. The existing terms of the contract continue to be accounted for under the current contract until such time as a change order is approved. Once approved, the change order is either treated as a separate contract or as part of the existing contract, as appropriate, under the circumstances. When the scope is agreed upon in the change order but not the price, Centuri estimates the change to the transaction price. SOUTHWEST GAS HOLDINGS, INC. | 93 The following tables display Centuri’s revenue from contracts with customers disaggregated by service type and contract type: (Thousands of dollars) Service Types: Gas infrastructure services Electric power infrastructure services Other 2019 December 31, 2018 2017 $ 1,238,974 $ 1,123,682 $ 247,717 264,287 32,629 365,974 891,139 18,114 337,231 Total Utility infrastructure services revenues $ 1,750,978 $ 1,522,285 $ 1,246,484 (Thousands of dollars) Contract Types: Master services agreement Bid contract 2019 December 31, 2018 2017 $ 1,383,377 $ 1,102,412 $ 367,601 419,873 885,513 360,971 Total Utility infrastructure services revenues $ 1,750,978 $ 1,522,285 $ 1,246,484 Unit price contracts Fixed price contracts Time and materials contracts $ 1,380,256 $ 1,258,419 $ 112,924 257,798 117,298 146,568 968,856 127,497 150,131 Total Utility infrastructure services revenues $ 1,750,978 $ 1,522,285 $ 1,246,484 The following table provides information about contracts receivable and revenue earned on contracts in progress in excess of billings (contract assets), both of which are included within Accounts receivable, net of allowances, and provides information about amounts billed in excess of revenue earned on contracts (contract liabilities), which are included in Other current liabilities as of December 31, 2019 and 2018 on the Company’s Consolidated Balance Sheets: (Thousands of dollars) Contracts receivable, net Revenue earned on contracts in progress in excess of billings Amounts billed in excess of revenue earned on contracts December 31, 2019 2018 $223,904 $186,249 87,520 4,211 99,399 4,525 The revenue earned on contracts in progress in excess of billings (contract asset) primarily relates to Centuri’s rights to consideration for work completed but not billed and/or approved at the reporting date. These contract assets are transferred to contracts receivable when the rights become unconditional. These contract assets are recoverable from Centuri’s customers based upon various measures of performance, including achievement of certain milestones, completion of specified units or completion of a contract. In addition, many of Centuri’s time and materials arrangements are billed in arrears pursuant to contract terms that are standard within the industry, resulting in contract assets and/or unbilled receivables being recorded, as revenue is recognized in advance of billings. Due to the lag in invoicing associated with contractual provisions (or other economic or market conditions that may impact a customer’s business), Centuri’s ability to bill and subsequently collect amounts due may be impacted. These changes may result in the need to record an estimated valuation allowance to adjust contract asset balances to their net realizable value. 94 | SOUTHWEST GAS HOLDINGS, INC. The amounts billed in excess of revenue earned (contract liability) primarily relate to the advance consideration received from customers for which work has not yet been completed. The change in this contract liability balance from December 31, 2018 to December 31, 2019 was due to revenue recognized of $4.2 million that was included in this balance as of January 1, 2019, after which time it became earned and the balance was reduced, and to increases due to cash received, net of revenue recognized during the period related to contracts that commenced during the period. For contracts that have an original duration of one year or less, Centuri does not consider/compute an interest component based on the time value of money. Further, because of the short duration of these contracts, the Company has not disclosed the transaction price for the remaining performance obligations as of the end of each reporting period or when the Company expects to recognize the revenue. As of December 31, 2019, Centuri has 48 contracts with an original duration of more than one year. The aggregate amount of the transaction price allocated to the unsatisfied performance obligations of these contracts as of December 31, 2019 was $93.6 million. Centuri expects to recognize the remaining performance obligations over approximately the next two years; however, the timing of that recognition is largely within the control of the customer, including when the necessary equipment and materials required to complete the work will be provided by the customer. Utility infrastructure services contracts receivable consists of the following: (Thousands of dollars) Billed on completed contracts and contracts in progress Other receivables Contracts receivable, gross Allowance for doubtful accounts Contracts receivable, net December 31, 2019 2018 $216,268 $184,100 2,588 8,456 224,724 (820) 186,688 (439) $223,904 $186,249 Note 4 – Receivables and Related Allowances Business activity with respect to gas utility operations is conducted with customers located within the three-state region of Arizona, Nevada, and California. The table below contains information about the gas utility customer accounts receivable balance (net of allowance) at December 31, 2019 and 2018, and the percentage of customers in each of the three states, which was consistent with the prior year. (Thousands of dollars) Gas utility customer accounts receivable balance The following table represents customers by state at December 31, 2019: Percent of customers by state: Arizona Nevada California December 31, 2019 2018 $148,173 $138,149 53% 37% 10% SOUTHWEST GAS HOLDINGS, INC. | 95 Although Southwest seeks to minimize its credit risk related to utility operations by requiring security deposits from new customers, imposing late fees, and actively pursuing collection on overdue accounts, some accounts are ultimately not collected. Customer accounts are subject to collection procedures that vary by jurisdiction (late fee assessment, noticing requirements for disconnection of service, and procedures for actual disconnection and/or reestablishment of service). After disconnection of service, accounts are generally written off approximately two months after inactivation. Dependent upon the jurisdiction, reestablishment of service requires both payment of previously unpaid balances and additional deposit requirements. Provisions for uncollectible accounts are recorded monthly based on experience, customer and rate composition, and write-off processes. They are included in the ratemaking process as a cost of service. The Nevada jurisdictions have a regulatory mechanism associated with the gas cost-related portion of uncollectible accounts. Such amounts are deferred and collected through a surcharge in the ratemaking process. Activity in the allowance account for uncollectibles is summarized as follows: (Thousands of dollars) Balance, December 31, 2016 Additions charged to expense Accounts written off, less recoveries Balance, December 31, 2017 Additions charged to expense Accounts written off, less recoveries Balance, December 31, 2018 Additions charged to expense Accounts written off, less recoveries Balance, December 31, 2019 Allowance for Uncollectibles $ 2,524 2,310 (2,723) 2,111 2,959 (2,902) 2,168 3,507 (3,580) $ 2,095 At December 31, 2019, the utility infrastructure services segment (Centuri) had $323.3 million in combined customer accounts and contracts receivable. Both the allowance for uncollectibles and write-offs related to Centuri customers have been insignificant and are not reflected in the table above. Note 5 – Regulatory Assets and Liabilities Southwest is subject to the regulation of the Arizona Corporation Commission (“ACC”), the Public Utilities Commission of Nevada (“PUCN”), the California Public Utilities Commission (“CPUC”), and the FERC. Accounting policies of Southwest conform to U.S. GAAP applicable to rate-regulated entities and reflect the effects of the ratemaking process. Accounting treatment for rate- regulated entities allows for deferral as regulatory assets, costs that otherwise would be expensed, if it is probable that future recovery from customers will occur. If rate recovery is no longer probable, due to competition or the actions of regulators, Southwest is required to write-off the related regulatory asset. Regulatory liabilities are recorded if it is probable that revenues will be reduced for amounts that will be credited to customers through the ratemaking process. Southwest management records regulatory assets and liabilities based on decisions of the commissions noted above, including the issuance of regulatory orders and precedents established by these commissions. Southwest has generally been successful in seeking recovery of regulatory assets, and regularly files rate cases in all jurisdictions in part to establish the basis for recovering regulatory assets reflected in accounting records. 96 | SOUTHWEST GAS HOLDINGS, INC. The following table represents existing regulatory assets and liabilities: (Thousands of dollars) Regulatory assets: Accrued pension and other postretirement benefit costs (1) Unrealized net loss on non-trading derivatives (Swaps) (2) Deferred purchased gas costs (3) Accrued purchased gas costs (4) Unamortized premium on reacquired debt (5) Accrued absence time (8) Margin, interest- and property tax-tracking (9) Other (10) Regulatory liabilities: Deferred purchased gas costs (3) Accumulated removal costs Unrealized net gain on non-trading derivatives (Swaps) (2) Unamortized gain on reacquired debt (6) Regulatory excess deferred taxes and gross-up (7) Margin, interest- and property tax-tracking (9) Other (10) Net regulatory liabilities December 31, 2019 2018 $ 420,114 $ 383,170 1,862 4,928 29,000 19,599 14,126 88,290 32,616 10,951 44,412 8,000 18,249 14,519 33,380 33,134 582,759 573,591 (60,755) (395,000) — (8,181) (455,625) (22,650) (4,438) (79,762) (383,000) (144) (8,717) (458,834) (7,273) (12,638) $(363,890) $(376,777) (1) Included in Deferred charges and other assets on the Consolidated Balance Sheets. Recovery period is greater than five years. (See Note 11 – Pension and Other Postretirement Benefits). (2) Asset balance is included in Deferred charges and other assets and Prepaid and other assets on the Consolidated Balance Sheets. Liability balance is included in Other current liabilities and Other deferred credits and other long-term liabilities on the Consolidated Balance Sheets. The actual amounts, when realized at settlement, become a component of purchased gas costs under Southwest’s PGA mechanisms. (For specific details, see Note 13 – Derivatives). (3) Balance recovered or refunded on an ongoing basis with interest. (4) (5) (6) Included in Prepaid and other current assets on the Consolidated Balance Sheets. Balance recovered or refunded on an ongoing basis. Included in Deferred charges and other assets on the Consolidated Balance Sheets. Recovered over life of debt instruments. Included in Other deferred credits and other long-term liabilities on the Consolidated Balance Sheets. Amortized over life of debt instruments. (7) U.S. tax reform enacted in December 2017 required a remeasurement and reduction of the net accumulated deferred income tax liability. The reduction (excess accumulated deferred taxes) became a regulatory liability with appropriate tax gross-up. The excess deferred taxes reduce rate base. The tax benefit will be returned to utility customers in accordance with IRS and regulatory requirements. Included in Other deferred credits and other long-term liabilities on the Consolidated Balance Sheets, except for $3 million which is in Other current liabilities. This amount also includes a $2.7 million gross-up related to contributions in aid of construction. (8) Regulatory recovery occurs on a one-year lag basis through the labor loading process. Included in Prepaid and other current assets on the Consolidated Balance Sheets. (9) Margin tracking/decoupling mechanisms are alternative revenue programs and revenue associated with under-collections (for the difference between authorized margin levels and amounts billed to customers through rates currently) are recognized as revenue so long as recovery is expected to take place within 24 months. Total category asset balances are included in Prepaid and other current assets on the Consolidated SOUTHWEST GAS HOLDINGS, INC. | 97 Balance Sheets. Total category liability balances are included in Other current liabilities and Other deferred credits and other long-term liabilities. (10) The following tables detail the components of Other regulatory assets and liabilities. Other regulatory assets are included in either Prepaid and other current assets or Deferred charges and other assets on the Consolidated Balance Sheets (as indicated). Recovery periods vary. Other regulatory liabilities are included in either Other current liabilities or Other deferred credits and other long-term liabilities on the Consolidated Balance Sheets (as indicated). (Thousands of dollars) Other Regulatory Assets: State mandated public purpose programs (including low income and conservation programs) (a) (e) Infrastructure replacement programs and similar (b) (e) Environmental compliance programs (c) (e) Other (d) December 31, 2019 2018 $ 9,172 $ 6,253 12,486 5,046 8,831 8,236 5,768 9,958 $33,134 $32,616 a) b) c) Included in Prepaid and other current assets on the Consolidated Balance Sheets. Included in Deferred charges and other assets on the Consolidated Balance Sheets. In 2019, approximately $5.0 million included in Prepaid and other current assets and $782,000 included in Deferred charges and other assets on the Consolidated Balance Sheets. In 2018, approximately $4.5 million included in Prepaid and other current assets and $596,000 included in Deferred charges and other assets on the Consolidated Balance Sheets. d) In 2019, $1.6 million included in Prepaid and other current assets and $8.3 million included in Deferred charges and other assets on the Consolidated Balance Sheets. In 2018, $197,000 included in Prepaid and other current assets and $8.6 million included in Deferred charges and other assets on the Consolidated Balance Sheets. e) Balance recovered or refunded on an ongoing basis, generally with interest. (Thousands of dollars) Other Regulatory Liabilities: State mandated public purpose programs (including low income and conservation programs) (a) (d) Environmental compliance programs (d) (e) Regulatory accounts for differences related to pension funding (b) Other (c) (d) December 31, 2018 2019 $ (308) $ (8,598) — (3,221) (819) (527) (2,476) (1,127) $(4,438) $(12,638) a) b) c) Included in Other current liabilities on the Consolidated Balance Sheets. Included in Other deferred credits and other long-term liabilities on the Consolidated Balance Sheets. In 2019, $(1.1) million included in Other current liabilities and $(9,000) included in Other deferred credits and other long-term liabilities on the Consolidated Balance Sheets. In 2018, approximately $(810,000) included in Other current liabilities and $(9,000) included in Other deferred credits and other long-term liabilities on the Consolidated Balance Sheets. d) Balance recovered or refunded on an ongoing basis, generally with interest. e) In 2019, included in Other current liabilities on the Consolidated Balance Sheet. 98 | SOUTHWEST GAS HOLDINGS, INC. Note 6 – Other Comprehensive Income and Accumulated Other Comprehensive Income (“AOCI”) The following information provides insight into amounts impacting the Company’s Other comprehensive income (loss), both before and after-tax impacts, within the Consolidated Statements of Comprehensive Income, which also impact Accumulated other comprehensive income (“AOCI”) in the Consolidated Balance Sheets and the Consolidated Statements of Equity. Related Tax Effects Allocated to Each Component of Other Comprehensive Income (Loss) Year Ended December 31, 2019 Tax (Expense) or Benefit (1) Before- Tax Amount Net-of- Tax Amount Before- Tax Amount 2018 Tax (Expense) or Benefit (1) Net-of- Tax Amount Before- Tax Amount 2017 Tax (Expense) or Benefit (1) Net-of- Tax Amount $(71,087) $17,061 $(54,026) $(20,426) $ 4,902 $(15,524) $(43,027) $10,326 $(32,701) 828 15,776 — 12,590 966 17,766 (1,426) 28,077 1,271 23,376 (1,878) 36,944 1,015 25,549 — (6,257) 1,335 33,617 — (8,233) (507) (9,669) — 250 (320) (8,068) — 1,976 (305) (5,610) 452 (8,867) 1,335 25,445 — 12,340 (11,374) 2,731 (8,643) 6,293 (1,510) 4,783 (3,907) 400 (3,507) 3,344 (803) 2,541 3,345 (804) 2,541 3,344 (1,271) 2,073 3,344 (803) 2,541 3,345 (804) 2,541 3,344 (1,271) 2,073 (Thousands of dollars) Defined benefit pension plans: Net actuarial gain/(loss) Amortization of prior service cost Amortization of net actuarial (gain)/loss Prior service cost Regulatory adjustment Pension plans other comprehensive income (loss) FSIRS (designated hedging activities): Amounts reclassified into net income FSIRS other comprehensive income (loss) Total other comprehensive income (loss) – Southwest Gas Corporation (8,030) 1,928 (6,102) 9,638 (2,314) 7,324 (563) (871) (1,434) Foreign currency translation adjust- ments: Translation adjustments Foreign currency other comprehensive income (loss) Total other comprehensive income 2,038 2,038 — — 2,038 (3,010) — (3,010) 1,771 2,038 (3,010) — (3,010) 1,771 — — 1,771 1,771 (loss) – Southwest Gas Holdings, Inc. $ (5,992) $ 1,928 $ (4,064) $ 6,628 $(2,314) $ 4,314 $ 1,208 $ (871) $ 337 (1) Tax amounts are calculated using a 24% rate following the December 22, 2017 enactment date of U.S. tax reform. For periods prior to the enactment date, tax amounts were calculated using a 38% rate. At December 31, 2017, excess taxes related to pre-tax amounts accumulating in AOCI prior to tax reform were required to remain in the account until the first quarter of 2018, when ASU 2018-02 was adopted, permitting previously stranded amounts to be released from AOCI and applied to Retained earnings. With regard to foreign currency translation adjustments, the Company has elected to indefinitely reinvest the earnings of Centuri’s Canadian subsidiaries in Canada, thus preventing deferred taxes on such earnings. As a result of this assertion, and no repatriation of earnings anticipated, the Company is not recognizing a tax effect or presenting a tax expense or benefit for currency translation adjustments in Other comprehensive income (loss). The estimated amounts that will be amortized from accumulated other comprehensive income or regulatory assets into net periodic benefit cost over the next year are summarized below: (Thousands of dollars) Retirement plan net actuarial loss SERP net actuarial loss PBOP prior service cost $36,000 1,800 1,200 Approximately $2.5 million of realized losses (net of tax) related to the FSIRS, included in AOCI at December 31, 2019, will be reclassified into interest expense within the next twelve months as the related interest payments on long-term debt occur. SOUTHWEST GAS HOLDINGS, INC. | 99 The following table represents a rollforward of AOCI, presented on the Company’s Consolidated Balance Sheets and its Consolidated Statements of Equity: (Thousands of dollars) Before-Tax Benefit (4,5) After-Tax (5) Defined Benefit Plans Tax (Expense) FSIRS Tax (Expense) Benefit (4,5) After-Tax (5) Foreign Currency Items Before- Tax Tax (Expense) Benefit After-Tax AOCI Before- Tax Beginning Balance AOCI December 31, 2018 Net actuarial gain/(loss) Translation adjustments Other comprehensive income before reclassifications FSIRS amounts reclassified from AOCI (1) Amortization of prior serv- ice cost (2) Amortization of net actua- rial loss (2) Prior service cost Regulatory adjustment (3) Net current period other comprehensive income (loss) attributable to Southwest Gas Holdings, Inc. Ending Balance AOCI December 31, 2019 $(55,227) (71,087) — $13,254 17,061 — $(41,973) $(9,310) — — (54,026) — $2,234 — — $(7,076) $(3,619) — — — 2,038 $— $(3,619) $(52,668) — (54,026) 2,038 2,038 — — (71,087) 17,061 (54,026) — — — 2,038 — — — 3,344 (803) 2,541 1,271 (305) 966 23,376 (1,878) 36,944 (5,610) 452 (8,867) 17,766 (1,426) 28,077 — — — — — — — — — — — — — — — — — — — — — — 2,038 (51,988) — — 2,541 966 — 17,766 — (1,426) — 28,077 (11,374) 2,731 (8,643) 3,344 (803) 2,541 2,038 — 2,038 (4,064) $(66,601) $15,985 $(50,616) $(5,966) $1,431 $(4,535) $(1,581) $— $(1,581) $(56,732) (1) The FSIRS reclassification amounts are included in Net interest deductions on the Company’s Consolidated Statements of Income. (2) These AOCI components are included in the computation of net periodic benefit cost (see Note 11 – Pension and Other Postretirement Benefits for additional details). (3) The regulatory adjustment represents the portion of the activity above that is expected to be recovered through rates in the future (the related regulatory asset is included in Deferred charges and other assets on the Company’s Consolidated Balance Sheets). (4) Tax amounts are calculated using a 24% rate. (5) The beginning balances depict amounts attributable to the individual components of AOCI (Defined Benefit Plans and FSIRS) following the adoption of ASU No. 2018-02, with no impact to the total balance of AOCI resulting from the depiction. The following table represents a rollforward of AOCI, presented on Southwest’s Consolidated Balance Sheets: (Thousands of dollars) Defined Benefit Plans Tax (Expense) Benefit (9,10) After- Tax (10) Before-Tax FSIRS Tax (Expense) Benefit (9,10) Before- Tax After- Tax (10) AOCI Beginning Balance AOCI December 31, 2018 $(55,227) $13,254 $(41,973) $(9,310) $2,234 $(7,076) $(49,049) Net actuarial gain/(loss) (71,087) 17,061 (54,026) Other comprehensive loss before reclassifications FSIRS amounts reclassified from AOCI (6) Amortization of prior service cost (7) Amortization of net actuarial loss (7) Prior service cost Regulatory adjustment (8) (71,087) — 1,271 23,376 (1,878) 36,944 — (305) 17,061 (54,026) — 966 (5,610) 17,766 (1,426) (8,867) 28,077 452 — — 3,344 — — — — — — (803) — — — — — (54,026) — (54,026) 2,541 2,541 — 966 — 17,766 — (1,426) — 28,077 Net current period other comprehensive income (loss) attrib- utable to Southwest Gas Corporation (11,374) 2,731 (8,643) 3,344 (803) 2,541 (6,102) Ending Balance AOCI December 31, 2019 $(66,601) $15,985 $(50,616) $(5,966) $1,431 $(4,535) $(55,151) (6) The FSIRS reclassification amounts are included in Net interest deductions on Southwest’s Consolidated Statements of Income. 100 | SOUTHWEST GAS HOLDINGS, INC. (7) These AOCI components are included in the computation of net periodic benefit cost (see Note 11 – Pension and Other Postretirement Benefits for additional details). (8) The regulatory adjustment represents the portion of the activity above that is expected to be recovered through rates in the future (the related regulatory asset is included Deferred charges and other assets on Southwest’s Consolidated Balance Sheets). (9) Tax amounts are calculated using a 24% rate. (10) The beginning balances depict amounts attributable to the individual components of AOCI (defined benefit plans and FSIRS) following the adoption of ASU No. 2018-02, with no impact to the total balance of AOCI resulting from the depiction. The following table represents amounts (before income tax impacts) included in AOCI (in the tables above), that have not yet been recognized in net periodic benefit cost: (Thousands of dollars) Net actuarial loss Prior service cost Less: amount recognized in regulatory assets Recognized in AOCI Year Ended December 31, 2019 2018 $(483,074) $(435,364) (3,033) 383,170 (3,641) 420,114 $ (66,601) $ (55,227) See Note 11 – Pension and Other Postretirement Benefits for more information on the defined benefit pension plans and Note 13 – Derivatives for more information on the FSIRS. Note 7 – Common Stock Only shares of the Company’s common stock are publicly traded on the New York Stock Exchange, under the ticker symbol “SWX.” Share-based compensation related to Southwest and Centuri is based on awards to be issued in shares of Southwest Gas Holdings, Inc. On May 8, 2019, the Company filed with the SEC an automatic shelf registration statement on Form S-3 (File No. 333-231297), which became effective upon filing, for the offer and sale of up to $300 million of common stock from time to time in at-the-market offerings under the prospectus included therein and in accordance with the Sales Agency Agreement, dated May 8, 2019, between the Company and BNY Mellon Capital Markets, LLC (the “Equity Shelf Program”). The following table provides the activity in the Equity Shelf Program for the three-month and life-to-date periods ended December 31, 2019: Gross proceeds Less: agent commissions Net proceeds Number of shares sold Weighted average price per share Three Months Ended Life-To-Date Ended December 31, 2019 $24,999,876 (249,999) $124,337,247 (1,243,372) $24,749,877 $123,093,875 331,990 75.30 $ 1,478,945 84.07 $ As of December 31, 2019, the Company had up to $175,662,753 of common stock available for future sale under the program. Net proceeds from the sale of shares of common stock under the Equity Shelf Programs are intended for general corporate purposes, including the acquisition of property for the construction, completion, extension, or improvement of pipeline systems and facilities located in and around the communities served by Southwest. Net proceeds during the twelve months ended December 31, 2019 were contributed to, and reflected in the records of, Southwest (as a capital contribution from Southwest Gas Holdings, Inc.). SOUTHWEST GAS HOLDINGS, INC. | 101 During the quarter ended March 31, 2019, the Company sold approximately 278,000 shares of common stock under a previously effective Equity Shelf Program at a weighted average price per share of $83.05 for net proceeds of $22,842,417. Those issuances reflected the remaining shares available under that previous program. Aside from the equity shelf registrations, in December 2017, the Company and Southwest jointly filed with the SEC an automatic shelf registration statement (File No. 333-222047), or a “Universal Shelf,” which became effective upon filing and includes a prospectus detailing the Company’s ability to offer and sell, from time to time in amounts at prices and on terms that will be determined at the time of such offering, any combination of common stock, preferred stock, debt securities (which may or may not be guaranteed by one or more of its directly or indirectly wholly owned subsidiaries if indicated in the relevant prospectus supplement), guarantees of debt securities issued by Southwest, depository shares, warrants to purchase common stock, preferred stock or depository shares issued by the Company or debt securities issued by the Company or Southwest, units and rights. Additionally as part of the Universal Shelf, Southwest may offer and sell, from time to time in amounts at prices and on terms that will be determined at the time of such offering, any combination of debt securities (which may or may not be guaranteed by one or more of its directly or indirectly wholly owned subsidiaries if indicated in the relevant prospectus supplement) and guarantees of debt securities issued by the Company or by one or more of its directly or indirectly wholly owned subsidiaries if indicated in the relevant prospectus supplement. During 2019, the Company issued approximately 77,000 shares of common stock through the Restricted Stock/Unit Plan, and Management Incentive Plan. Additionally during 2019, the Company issued 147,000 shares of common stock through the Dividend Reinvestment and Stock Purchase Plan (“DRSPP”), raising proceeds of approximately $12 million. As of December 31, 2019, there were 4.2 million shares of common stock registered and available for issuance under the provisions of the various stock issuance plans, which does not include the amount of common stock available that is separately disclosed with respect to the Equity Shelf Program above. On September 20, 2019, in connection with the reincorporation into Delaware, the Company increased the number of authorized shares of common stock available for issuance from 60,000,000 to 120,000,000. Note 8 – Debt Long-Term Debt Long-term debt is recognized in the Company’s and Southwest’s Consolidated Balance Sheets generally at the carrying value of the obligations outstanding. However, details surrounding the fair value and individual carrying values of instruments are discussed below or provided in the table that follows. The fair values of Southwest’s revolving credit facility (including commercial paper) and the variable-rate Industrial Development Revenue Bonds (“IDRBs”) approximate their carrying values. The fair values of the revolving credit facility and IDRBs are categorized as Level 1 based on the FASB’s fair value hierarchy, due to Southwest’s ability to access similar debt arrangements at measurement dates with comparable terms, including variable/market rates. Additionally, the borrowings by Southwest on the revolving credit facility are generally repaid quickly and the IDRBs have interest rates that reset frequently. The fair values of Southwest’s debentures (which include senior and medium-term Notes) were determined utilizing a market-based valuation approach, where fair values are determined based on evaluated pricing data, such as broker quotes and yields for similar securities adjusted for observable differences. Significant inputs used in the valuation generally include benchmark yield curves, credit 102 | SOUTHWEST GAS HOLDINGS, INC. ratings, and issuer spreads. The external credit rating, coupon rate, and maturity of each security are considered in the valuation, as applicable. The fair values of debentures are categorized as Level 2 in the hierarchy. The Centuri secured revolving credit and term loan facility and Centuri’s other debt obligations (not actively traded) are categorized as Level 3. Because Centuri’s debt is not publicly traded, fair values for the secured revolving credit and term loan facility and its other debt obligations were based on a conventional discounted cash flow methodology and utilizing current market pricing yield curves, across Centuri’s debt maturity spectrum, of other industrial bonds with an assumed credit rating comparable to the Company’s. SOUTHWEST GAS HOLDINGS, INC. | 103 Carrying amounts of long-term debt and related estimated fair values as of December 31, 2019 and 2018 are disclosed in the following table. The fair value hierarchy is described in Note 1 – Background, Organization, and Summary of Significant Accounting Policies. December 31, 2019 2018 Carrying Amount Market Value Carrying Amount Market Value (Thousands of dollars) Southwest Gas Corporation: Debentures: Notes, 4.45%, due 2020 Notes, 6.1%, due 2041 Notes, 3.875%, due 2022 Notes, 4.875%, due 2043 Notes, 3.8%, due 2046 Notes, 3.7%, due 2028 Notes, 4.15%, due 2049 8% Series, due 2026 Medium-term notes, 7.78% series, due 2022 Medium-term notes, 7.92% series, due 2027 Medium-term notes, 6.76% series, due 2027 Unamortized discount and debt issuance costs $ 125,000 $126,673 $ 125,000 $126,213 125,000 150,728 250,000 254,195 250,000 268,985 300,000 267,030 300,000 298,926 — 93,827 27,497 30,016 8,651 125,000 162,666 250,000 258,550 250,000 291,928 300,000 308,307 300,000 320,685 300,000 330,138 96,905 27,500 32,543 9,156 — 75,000 25,000 25,000 7,500 (11,807) 75,000 25,000 25,000 7,500 (14,450) Revolving credit facility and commercial paper 150,000 150,000 150,000 150,000 1,768,050 1,470,693 Industrial development revenue bonds: Variable-rate bonds: Tax-exempt Series A, due 2028 2003 Series A, due 2038 2008 Series A, due 2038 2009 Series A, due 2039 Unamortized discount and debt issuance costs Less: current maturities 50,000 50,000 50,000 50,000 50,000 50,000 50,000 50,000 (1,717) 198,283 (125,000) 50,000 50,000 50,000 50,000 50,000 50,000 50,000 50,000 (2,024) 197,976 — Long-term debt, less current maturities – Southwest Gas Corporation $1,991,333 $1,818,669 Centuri: Centuri term loan facility Unamortized debt issuance costs Centuri secured revolving credit facility Centuri other debt obligations Less: current maturities $ 244,812 252,182 $ 255,959 260,135 (1,101) 243,711 60,021 43,929 (38,512) 60,057 44,787 (1,414) 254,545 — 67,104 (33,060) — 67,053 Long-term debt, less current maturities – Centuri $ 309,149 $ 288,589 Consolidated Southwest Gas Holdings, Inc.: Southwest Gas Corporation long-term debt Centuri long-term debt Less: current maturities Long-term debt, less current maturities – Southwest Gas Holdings, Inc. $2,116,333 347,661 (163,512) $1,818,669 321,649 (33,060) $2,300,482 $2,107,258 104 | SOUTHWEST GAS HOLDINGS, INC. Southwest has a $400 million credit facility which expires in March 2022. Southwest designates $150 million of capacity related to the facility as long-term debt and has designated the remaining $250 million for working capital purposes. Interest rates for the credit facility are calculated at either the London Interbank Offered Rate (“LIBOR”) or an “alternate base rate,” plus in each case an applicable margin that is determined based on Southwest’s senior unsecured debt rating. At December 31, 2019, the applicable margin is 1% for loans bearing interest with reference to LIBOR and 0% for loans bearing interest with reference to the alternative base rate. Southwest is also required to pay a commitment fee, of 0.10% per annum, on the unfunded portion of the commitments, which was not significant for the year ended December 31, 2019. At December 31, 2019, $150 million was outstanding on the long-term portion (including $50 million under the commercial paper program discussed below). The effective interest rate on the long-term portion of the credit facility was 2.57% at December 31, 2019. Borrowings under the credit facility ranged from $44 million during the third quarter of 2019 to a high of $366 million during the second quarter of 2019. Southwest has a $50 million commercial paper program. Any issuance under the commercial paper program is supported by Southwest’s current revolving credit facility and, therefore, does not represent additional borrowing capacity. Any borrowing under the commercial paper program will be designated as long-term debt. Interest rates for the program are calculated at the then current commercial paper rate. At December 31, 2019, and as noted above, $50 million was outstanding under the commercial paper program. In May 2019, Southwest issued $300 million in 4.15% Senior Notes at a discount of 0.051%. The Notes will mature in June 2049. The proceeds were used to repay a portion of amounts then outstanding under its credit facility and commercial paper program. In November 2018, Centuri, in association with the acquisition of Linetec (refer to Note 17 – Business Acquisitions), amended and restated its senior secured revolving credit and term loan facility, increasing the borrowing capacity from $450 million to $590 million; the amended facility is scheduled to expire in November 2023. This facility includes a revolving credit facility and a term loan facility. The line of credit portion of the facility is $325 million; amounts borrowed and repaid under the revolving line of credit facility are available to be re-borrowed. The term loan facility portion has a limit of approximately $265 million. The $590 million revolving credit and term loan facility is secured by substantially all of Centuri’s assets except those explicitly excluded under the terms of the agreement (including owned real estate and certain certificated vehicles). Centuri assets securing the facility at December 31, 2019 totaled $1.3 billion. At December 31, 2019, $305 million in borrowings were outstanding under Centuri’s combined secured revolving credit and term loan facility. Interest rates for Centuri’s $590 million secured revolving credit and term loan facility are calculated at LIBOR, the Canadian Dealer Offered Rate (“CDOR”), or an alternate base rate or Canadian base rate, plus in each case an applicable margin that is determined based on Centuri’s consolidated leverage ratio. The applicable margin ranges from 0.875% to 2.25% for loans bearing interest with reference to LIBOR or CDOR and from 0.00% to 1.25% for loans bearing interest with reference to the alternate base rate or Canadian base rate. Centuri is also required to pay a commitment fee on the unfunded portion of the commitments based on their consolidated leverage ratio. The commitment fee ranges from 0.125% to 0.35% per annum. Borrowings under the secured revolving credit facility ranged from a low of $6 million during the first quarter of 2019 to a high of $99 million during the third quarter of 2019. All amounts outstanding are considered long-term borrowings. The effective interest rate on the secured revolving credit and term loan facility was 3.2% at December 31, 2019. It is currently anticipated that LIBOR may be discontinued as a benchmark or reference rate after 2021. As of December 31, 2019, $17 million of borrowings were outstanding for the holding company under its credit facility, $294 million of Southwest’s outstanding borrowings under its credit facility (other than from its commercial paper program), and $188 million of Centuri’s outstanding borrowings under its credit facility have interest rates with reference to LIBOR and maturity dates that extend beyond SOUTHWEST GAS HOLDINGS, INC. | 105 2021. The outstanding amounts reflect approximately 13% of Southwest’s total debt and 19% of total debt (including current maturities) for the Company overall. In order to mitigate the impact of the discontinuation on the Company’s financial condition and results of operations, Southwest and Centuri will continue to monitor developments with respect to alternative rates and work with lenders to determine the appropriate alternative reference rate for variable rate indebtedness. However, at this time the Company and Southwest can provide no assurances as to the impact a LIBOR discontinuation will have on their financial condition or results of operations. Any alternative rate may be less predictable or less attractive than LIBOR. The effective interest rates on Southwest’s variable-rate IDRBs are included in the table below: 2003 Series A 2008 Series A 2009 Series A Tax-exempt Series A December 31, 2019 2018 2.51% 2.46% 2.37% 2.32% 2.61% 2.52% 2.51% 2.53% In Nevada, interest fluctuations due to changing interest rates on Southwest’s 2003 Series A, 2008 Series A, and 2009 Series A variable-rate IDRBs are tracked and recovered from customers through a variable interest expense recovery mechanism. None of Southwest’s debt instruments have credit triggers or other clauses that result in default if bond ratings are lowered by rating agencies. Interest and fees on certain debt instruments are subject to adjustment depending on Southwest’s bond ratings. Certain debt instruments are subject to a leverage ratio cap and the 6.1% Notes due 2041 are also subject to a minimum net worth requirement. At December 31, 2019, Southwest was in compliance with all of its covenants. Under the most restrictive of the financial covenants, approximately $2.4 billion in additional debt could be issued while still meeting the leverage ratio requirement. Relating to the minimum net worth requirement, as of December 31, 2019, there is at least $1.5 billion of cushion in equity. No specific dividend restrictions exist under the collective covenants. None of the debt instruments contain material adverse change clauses. Certain Centuri debt instruments have leverage ratio caps and fixed charge ratio coverage requirements. At December 31, 2019, Centuri was in compliance with all of its covenants. Under the most restrictive of the covenants, Centuri could issue over $184 million in additional debt and meet the leverage ratio requirement. Centuri has at least $53 million of cushion relating to the minimum fixed charge ratio coverage requirement. Centuri’s revolving credit and term loan facility is secured by underlying assets of the utility infrastructure services segment. Centuri’s covenants limit its ability to provide cash dividends to Southwest Gas Holdings, Inc., its parent. The dividend restriction is equal to a maximum of 60% of its rolling twelve-month consolidated net income. Estimated maturities of long-term debt for the next five years are: (Thousands of dollars) 2020 2021 2022 2023 2024 Southwest Centuri Total $125,000 — 425,000 — — $ 38,512 33,785 35,783 240,681 — $163,512 33,785 460,783 240,681 — Short-Term Debt In March 2017, Southwest Gas Holdings, Inc. entered into a credit facility with a borrowing capacity of $100 million that expires in March 2022. The Company utilizes this facility for short-term financing needs. Interest rates for this facility are calculated at either 106 | SOUTHWEST GAS HOLDINGS, INC. LIBOR or the “alternate base rate,” plus in each case an applicable margin that is determined based on the Company’s senior unsecured debt rating. At December 31, 2019, the applicable margin is 1.125% for loans bearing interest with reference to LIBOR and 0.125% for loans bearing interest with reference to the alternative base rate. The Company is also required to pay a commitment fee, of 0.15% per annum, on the unfunded portion of the commitments, which was not significant for the period ended December 31, 2019. Borrowings under the credit facility ranged from none at various times throughout 2019 to a high of $17 million during the fourth quarter of 2019. At December 31, 2019, there was $17 million outstanding under this facility with a weighted average interest rate of 2.749%. There were no borrowings outstanding under this facility at December 31, 2018. At December 31, 2019, Southwest Holdings, Inc. was in compliance with all of its credit facility covenants. Interest and fees on the credit facility are subject to adjustment depending on its bond ratings. The credit facility is subject to a leverage ratio cap. No specific dividend restrictions exist under the collective covenants. The credit facility does not contain a material adverse change clause. As indicated above, Southwest has a $400 million credit facility that is scheduled to expire in March 2022, of which $250 million has been designated by management for working capital purposes. Southwest had $194 million and $152 million of short-term borrowings outstanding with weighted average interest rates of 2.61% and 3.47%, at December 31, 2019 and 2018, respectively. Note 9 – Share-Based Compensation At December 31, 2019, three share-based compensation plans existed at Southwest: an omnibus incentive plan, a restricted stock/ unit plan, and a management incentive plan. The table below shows total share-based plan compensation expense which was recognized in the Consolidated Statements of Income: (Thousands of dollars) Year Ended December 31, 2018 2019 2017 Share-based compensation plan expense, net of related tax benefits Share-based compensation plan related tax benefits $5,154 $4,644 $6,751 4,137 1,467 1,627 OmnibusIncentivePlan The omnibus incentive plan is used to promote the long-term growth and profitability of the Company by providing directors, employees, and certain other individuals with incentives to increase stockholder value and otherwise contribute to the success of the Company. In addition, the plan enables the Company to attract, retain, and reward the best available persons for positions of responsibility. The omnibus incentive plan provides for the grant of stock options, stock appreciation rights, restricted stock, restricted stock units, performance shares, and other equity-based and cash awards. Employees, directors, and consultants who provide services to the Company or any subsidiary may be eligible under this plan. For grants under the omnibus incentive plan, directors continue to immediately vest in the shares upon grant but are provided the option to defer receipt of equity compensation until they leave the Board of Directors. Performance-based incentive opportunities under the omnibus plan were granted to all officers of Southwest in the form of performance shares and will be based on, depending on the officer, consolidated earnings per share, utility net income, and utility return on equity, with an adjustment based on relative total shareholder return, in each case, measured over a three-year performance period. Southwest recorded $2.3 million, $2.1 million, and $1.2 million of estimated compensation expense associated with these shares during 2019, 2018, and 2017, respectively. RestrictedStock/UnitPlan Restricted stock/units under the restricted stock/unit plan were issued to attract, motivate, retain, and reward key employees of Southwest with an incentive to attain high levels of individual performance and improved financial performance. The restricted SOUTHWEST GAS HOLDINGS, INC. | 107 stock/units vest 40% at the end of year one and 30% at the end of years two and three and were issued annually as common stock in accordance with the percentage vested. The restricted stock/unit plan was also established to attract, motivate, and retain experienced and knowledgeable independent directors. Vesting for grants of restricted stock/units to directors occurred immediately upon grant. The issuance of common stock for directors occurred when their service on the Board ended. No new grants are made under the legacy restricted stock/unit plan as all future incentive compensation, including restricted stock, is granted under programs of the omnibus incentive plan, which subject to advance election, provides that issuance to directors may occur upon grant. With regard to management, grants of time-lapse restricted stock vested based on the same percentages indicated above under the legacy program. Grants of restricted stock during 2019 occurred under the omnibus incentive plan. ManagementIncentivePlan Under the management incentive plan, awards were historically granted to encourage key employees of Southwest to remain as employees and to achieve short-term and long-term performance goals. Plan participants were eligible to receive a cash bonus (i.e., short-term incentive) and shares (i.e., long-term incentive). The shares granted vested three years after grant and were then issued as common stock. No new share grants are made under the management incentive plan as all future incentive share compensation is granted under the omnibus incentive plan. There have been no shares granted under the management incentive plan since 2017. The following table summarizes the activity of the management incentive plan shares and restricted stock/units as of December 31, 2019 (thousands of shares): Nonvested/unissued at December 31, 2018 Granted Dividends Forfeited or expired Vested and issued (2) Nonvested/unissued at December 31, 2019 Management Incentive Plan Shares 65 — 1 — (37) 29 Weighted- average grant date fair value $66.51 — 55.31 $79.16 Restricted Stock/ Units (1) Weighted- average grant date fair value 323 108 7 (9) (64) 365 $56.16 81.75 77.80 63.21 $60.94 (1) The number of securities granted includes 57,500 performance shares, which was derived by assuming that target performance will be achieved during the relevant performance period. (2) Includes shares for retiree payouts and those converted for taxes. The weighted average grant date fair value shares in 2017 was $85.44. The weighted average grant date fair value of restricted stock/ units granted in 2018 and 2017 was $69.16 and $85.39, respectively. As of December 31, 2019, total compensation cost related to nonvested restricted stock/units not yet recognized is $3.6 million, which is expected to be recognized over a weighted average period of 1.7 years. Note 10 – Commitments and Contingencies The Company and Southwest are defendants in miscellaneous legal proceedings. The Company and Southwest are also parties to various regulatory proceedings. The ultimate dispositions of these proceedings are not presently determinable; however, it is the opinion of management that no litigation or regulatory proceeding to which the Company and Southwest are currently subject to will have a material adverse impact on their financial position, results of operations, or cash flows. 108 | SOUTHWEST GAS HOLDINGS, INC. Southwest maintains liability insurance for various risks associated with the operation of its natural gas pipelines and facilities. In connection with these liability insurance policies, Southwest is responsible for an initial deductible or self-insured retention amount per incident, after which the insurance carriers would be responsible for amounts up to the policy limits. For the policy year August 2019 to July 2020, these liability insurance policies require Southwest to be responsible for the first $1 million (self-insured retention) of each incident plus the first $4 million in aggregate claims above its self-insured retention in the policy year. Through an assessment process, Southwest may determine that certain costs are likely to be incurred in the future related to specific legal matters. In these circumstances and in accordance with accounting policies, Southwest will make an accrual, as necessary. Centuri maintains liability insurance for various risks associated with its operations. In connection with these liability insurance policies, Centuri is responsible for an initial deductible or self-insured retention amount per occurrence, after which the insurance carriers would be responsible for amounts up to the policy limits. For the policy year April 2019 to March 2020, Centuri is responsible for the first $400,000 (self-insured retention) per occurrence under these liability insurance policies. Note 11 – Pension and Other Postretirement Benefits Southwest Gas Corporation Employees’InvestmentPlan An Employees’ Investment Plan (“EIP”) is offered to eligible employees of Southwest through deduction of a percentage of base compensation, subject to IRS limitations. The EIP provides for purchases of various mutual fund investments and Company common stock. One-half of amounts deferred by employees are matched, up to a maximum matching contribution of 3.5% of an employee’s annual compensation. There are no employer matching contributions for officer deferrals into the EIP. The cost of the plan was $5.7 million, $5.5 million, and $5.1 million for 2019, 2018, and 2017, respectively. DeferredCompensationPlan A deferred compensation plan is offered to all officers of Southwest and a separate deferred compensation plan is offered to members of the Company’s Board of Directors. The plans provide the opportunity to defer up to 100% of annual cash compensation. One-half of amounts deferred by officers are matched, up to a maximum matching contribution of 3.5% of an officer’s annual base salary. Upon retirement, payments of compensation deferred, plus interest, are made in equal monthly installments over 10, 15, or 20 years, as elected by the participant. Directors have an additional option to receive such payments over a five-year period. Deferred compensation earns interest at a rate determined each January. The interest rate equals 150% of Moody’s Seasoned Corporate Bond Rate Index. PensionandPostretirementPlans A noncontributory qualified retirement plan with defined benefits covering substantially all Southwest employees is available in addition to a separate unfunded supplemental executive retirement plan (“SERP”), which is limited to Southwest’s officers. Postretirement benefits other than pensions (“PBOP”) are provided to qualified retirees for health care, dental, and life insurance benefits. The overfunded or underfunded positions of defined benefit postretirement plans, including pension plans, are recognized in the Consolidated Balance Sheets. Any actuarial gains and losses, prior service costs and transition assets or obligations are recognized in Accumulated other comprehensive income under Stockholders’ equity, net of tax, until they are amortized as a component of net periodic benefit cost. A regulatory asset has been established for the portion of the total amounts otherwise chargeable to Accumulated other comprehensive income that are expected to be recovered through rates in future periods. Changes in actuarial gains and losses and SOUTHWEST GAS HOLDINGS, INC. | 109 prior service costs pertaining to the regulatory asset will be recognized as an adjustment to the regulatory asset account as these amounts are amortized and recognized as components of net periodic pension costs each year. The qualified retirement plan invests the majority of its plan assets in common collective trusts which include a well-diversified portfolio of domestic and international equity securities and fixed income securities, which are managed by a professional investment manager appointed by Southwest. The investment manager has full discretionary authority to direct the investment of plan assets held in trust within the specific guidelines prescribed by Southwest through the plan’s investment policy statement. In 2016, Southwest adopted a liability driven investment (“LDI”) strategy for part of the portfolio, a form of investing designed to better match the movement in pension plan assets with the impact of interest rate changes and inflation assumption changes on the pension plan liability. The implementation of the LDI strategy will be phased in over time by using a glide path. The glide path is designed to increase the allocation of the plan’s assets to fixed income securities, as the funded status of the plan increases, in order to more closely match the duration of the plan assets to that of the plan liability. Pension plan assets are held in a Master Trust. The pension plan funding policy is in compliance with the federal government’s funding requirements. Pension costs for these plans are affected by the amount and timing of cash contributions to the plans, the return on plan assets, discount rates, and by employee demographics, including age, compensation, and length of service. Changes made to the provisions of the plans may also impact current and future pension costs. Actuarial formulas are used in the determination of pension costs and are affected by actual plan experience and assumptions about future experience. Key actuarial assumptions include the expected return on plan assets, the discount rate used in determining the projected benefit obligation and pension costs, and the assumed rate of increase in employee compensation. Relatively small changes in these assumptions, particularly the discount rate, may significantly affect pension costs and plan obligations for the qualified retirement plan. In determining the discount rate, management matches the plan’s projected cash flows to a spot-rate yield curve based on highly rated corporate bonds. Changes to the discount rate from year-to-year, if any, are generally made in increments of 25 basis points. Due to an historically low interest rate environment, there was a 100 basis points decrease in the discount rate between years, as reflected below. This resulted in a deterioration in the funded status of the qualified retirement plan as of December 31, 2019. The methodology utilized to determine the discount rate was consistent with prior years. The weighted-average rate of compensation increase remained the same (consistent with management’s expectations overall). The asset return assumption (which impacts the following year’s expense) was reduced by 25 basis points. The rates are presented in the table below: Discount rate Weighted-average rate of compensation increase Asset return assumption December 31, 2018 2019 3.50% 4.50% 3.25% 3.25% 6.75% 7.00% Future years’ expense level movements (up or down) will continue to be greatly influenced by long-term interest rates, asset returns, and funding levels. 110 | SOUTHWEST GAS HOLDINGS, INC. The following table sets forth the retirement plan, SERP, and PBOP funded statuses and amounts recognized on the Consolidated Balance Sheets and Consolidated Statements of Income. Year Ended December 31, 2019 2018 Qualified Retirement Plan SERP PBOP Qualified Retirement Plan SERP PBOP $1,116,014 $ 40,603 $ 69,956 1,276 3,046 1,878 3,156 (3,201) 25,864 49,006 — 192,416 (53,723) 266 1,760 — 7,974 (3,206) $1,203,484 $ 45,727 $ 75,322 1,473 2,748 — (6,020) (3,567) 28,555 44,174 — (102,919) (57,280) 245 1,658 — (3,940) (3,087) 1,329,577 47,397 76,111 1,116,014 40,603 69,956 790,614 186,102 52,000 (53,723) — 47,341 9,757 — 3,206 — (4,260) (3,206) 871,665 (67,771) 44,000 (57,280) — 54,608 (3,061) — — 3,087 (4,206) (3,087) (Thousands of dollars) Change in benefit obligations: Benefit obligation for service rendered to date at beginning of year (PBO/PBO/APBO) Service cost Interest cost Plan amendments Actuarial loss (gain) Benefits paid Benefit obligation at end of year (PBO/PBO/APBO) Change in plan assets: Market value of plan assets at beginning of year Actual return on plan assets Employer contributions Benefits paid Market value of plan assets at end of year 974,993 — 52,838 790,614 — 47,341 Funded status at year end $ (354,584) $(47,397) $(23,273) $ (325,400) $(40,603) $(22,615) Weighted-average assumptions (benefit obligation): Discount rate Weighted-average rate of compensation increase 3.50% 3.50% 3.50% 4.50% 4.50% 4.50% 3.25% 3.25% N/A 3.25% 3.25% N/A Estimated funding for the plans above during calendar year 2020 is approximately $105 million, of which $102 million pertains to the retirement plan, and which includes a supplemental discretionary contribution of $50 million in January 2020. Management monitors plan assets and liabilities and may, at its discretion, increase plan funding levels above the minimum in order to achieve a desired funded status and avoid or minimize potential benefit restrictions. As a result of the impact of the historically low discount rate at December 31, 2019, Southwest, through a capital contribution from Southwest Gas Holdings, Inc., made the discretionary supplemental contribution in January 2020. This additional contribution is intended to mitigate the impacts on the funded status and the increase in 2020 pension costs through the ability to provide returns on the increased level of plan investments. SOUTHWEST GAS HOLDINGS, INC. | 111 The accumulated benefit obligation for the retirement plan and the SERP is presented below: (Thousands of dollars) Retirement plan SERP December 31, 2019 2018 $1,219,989 $1,024,030 38,793 46,067 Benefits expected to be paid for pension, SERP, and PBOP over the next 10 years are as follows: (Millions of dollars) 2020 2021 2022 2023 2024 2025-2029 Pension SERP PBOP $56.0 3.1 4.9 $58.0 3.1 4.9 $59.0 3.1 4.9 $60.0 3.1 4.9 $61.0 3.1 4.8 $331.0 14.8 22.5 No assurance can be made that actual funding and benefits paid will match these estimates. For PBOP measurement purposes, the per capita cost of the covered health care benefits medical rate trend assumption is 6.0%, declining to 4.5%. Fixed contributions are made for health care benefits of employees who retire after 1988, but Southwest pays all covered health care costs for employees who retired prior to 1989. The medical trend rate assumption noted above applies to the benefit obligations of pre-1989 retirees only. As of January 1, 2018, the Company adopted “Compensation – Retirement Benefits (Topic 715): Improving the Presentation of Net Periodic Pension Cost and Net Periodic Postretirement Benefit Cost.” The update required that an employer report the service cost component of total net periodic benefit costs in the same line item(s) as other compensation costs arising from services rendered by the employees during the period, and required that the other components of net benefit cost be presented in the income statement separately from the service cost component and outside a subtotal of income from operations (and be appropriately described). The update also allowed only the service cost component (and not the other components of periodic benefit costs) to be eligible for capitalization when applicable. The guidance was applied on a retrospective basis, as required, for the presentation of the service cost and other components of net benefit cost, and on a prospective basis for the capitalization of only the service cost component. Therefore, upon adoption of the update to Topic 715, amounts presented in the Company’s and Southwest’s Consolidated Statements of Income for the year ended 2017 were revised in financial information that presents 2017 as a comparative period, as follows: (Thousands of dollars) Southwest Gas Holdings, Inc. Operations and maintenance Other income (deductions) Southwest Gas Corporation Operations and maintenance Other income (deductions) Year Ended December 31, 2017 Originally Reported Reclassification Revised $412,187 13,394 $410,745 13,036 $(19,424) $392,763 (6,030) (19,424) $(19,424) $391,321 (6,388) (19,424) Operating income increased by the same amounts that Operations and maintenance expense decreased, as reflected in the table above; however, net income was not impacted overall by this reclassification for either the Company or Southwest. 112 | SOUTHWEST GAS HOLDINGS, INC. The service cost component of net periodic benefit costs included in the table below is part of an overhead loading process associated with the cost of labor. The overhead process ultimately results in allocation of that portion of overall net periodic benefit costs to the same accounts to which productive labor is charged. As a result, service costs become components of various accounts, primarily Operations and maintenance expense, Net utility plant, and Deferred charges and other assets for both the Company and Southwest. The other components of net periodic benefit cost are reflected in Other income (deductions) on the Condensed Consolidated Statements of Income of each entity. Refer to the discussion above regarding the practical expedient elected related to amounts capitalized as part of assets prior to the adoption date. Components of net periodic benefit cost: Qualified Retirement Plan (Thousands of dollars) 2019 2018 2017 2019 Service cost Interest cost Expected return on plan assets Amortization of prior service cost Amortization of net actuarial loss $ 25,864 49,006 (60,244) — 22,356 $ 28,555 44,174 (58,755) — 32,115 $ 23,392 46,083 (55,196) — 24,004 $ 266 1,760 — — 1,020 SERP 2018 $ 245 1,658 — — 1,502 2017 2019 PBOP 2018 $ 309 1,883 — — 1,441 $ 1,276 3,046 (3,156) 1,271 — $ 1,473 2,748 (3,718) 1,335 — 2017 $ 1,468 3,232 (3,358) 1,335 — Net periodic benefit cost $ 36,982 $ 46,089 $ 38,283 $3,046 $3,405 $3,633 $ 2,437 $ 1,838 $ 2,677 Weighted-average assumptions (net benefit cost) Discount rate Expected return on plan assets Weighted-average rate of compensation increase 4.50% 7.00% 3.75% 7.00% 4.50% 4.50% 3.75% 4.50% 4.50% 3.75% 4.50% 7.00% 7.00% 7.00% 7.00% N/A N/A N/A 3.25% 3.25% 3.25% 3.25% 3.25% 3.25% N/A N/A N/A Other Changes in Plan Assets and Benefit Obligations Recognized in Net Periodic Benefit Cost and Other Comprehensive Income (Thousands of dollars) Total 2019 Qualified Retirement Plan SERP PBOP Total 2018 Qualified Retirement Plan SERP PBOP Total 2017 Qualified Retirement Plan SERP PBOP Year Ended December 31, Net actuarial loss (gain) (a) Amortization of prior service cost (b) Amortization of net actuarial loss (b) Prior service cost Regulatory adjustment Recognized in other comprehensive (income) loss Net periodic benefit costs recognized in net income Total of amount recognized in net periodic benefit cost and other compre- hensive (income) loss $ 71,087 $ 66,557 $ 7,975 $(3,445) $ 20,426 $ 23,607 $(3,940) $ 759 $ 43,027 $ 44,149 $ 3,334 $(4,456) (1,271) — — (1,271) (1,335) — — (1,335) (1,335) — — (1,335) (23,376) 1,878 (36,944) (22,356) — (39,782) (1,020) — 1,878 — 2,838 — (33,617) — 8,233 (32,115) — 7,657 (1,502) — — — (25,445) — — (12,340) 576 (24,004) — (18,131) — (1,441) — — — 5,791 11,374 4,419 6,955 — (6,293) (851) (5,442) — 3,907 2,014 1,893 — 42,465 36,982 3,046 2,437 51,332 46,089 3,405 1,838 44,593 38,283 3,633 2,677 $ 53,839 $ 41,401 $10,001 $ 2,437 $ 45,039 $ 45,238 $(2,037) $ 1,838 $ 48,500 $ 40,297 $ 5,526 $ 2,677 The table above discloses the net gain or loss and prior service cost recognized in Other comprehensive income, separated into (a) amounts initially recognized in Other comprehensive income, and (b) amounts subsequently recognized as adjustments to Other comprehensive income as those amounts are amortized as components of net periodic benefit cost. See also Note 6 – Other Comprehensive Income and Accumulated Other Comprehensive Income (“AOCI”). SOUTHWEST GAS HOLDINGS, INC. | 113 The following table sets forth, by level within the three-level fair value hierarchy, the fair values of the assets of the qualified pension plan and the PBOP as of December 31, 2019 and 2018. The SERP has no assets. (Thousands of dollars) Assets at fair value: Level 1 – Quoted prices in active markets for identical financial assets Mutual funds Total Level 1 Assets (1) Level 2 – Significant other observable inputs Private commingled equity funds (2) Global International U.S. equity securities Emerging markets Private commingled fixed income funds (3) Pooled funds and mutual funds Government fixed income and mortgage backed securities December 31, 2019 2018 Qualified Retirement Plan PBOP Total Qualified Retirement Plan PBOP Total $ $ — $29,188 — $29,188 $ $ 29,188 29,188 $ $ — $25,299 $ 25,299 — $25,299 $ 25,299 $266,908 $ 6,338 2,780 4,386 1,494 117,086 184,642 62,943 $ 273,246 119,866 189,028 64,437 $215,280 $ 5,896 $221,176 97,053 151,738 52,209 94,465 147,693 50,817 2,588 4,045 1,392 335,138 7,959 343,097 274,062 7,506 281,568 5,359 689 6,048 5,198 610 5,808 181 4 185 163 5 168 Total Level 2 assets (4) $972,257 $23,650 $ 995,907 $787,678 $22,042 $809,720 Total Plan assets at fair value Insurance company general account contracts (5) $972,257 $52,838 $1,025,095 $787,678 $47,341 $835,019 2,736 — 2,736 2,936 — 2,936 Total Plan assets $974,993 $52,838 $1,027,831 $790,614 $47,341 $837,955 (1) The Mutual funds category above is a balanced fund that invests in a diversified portfolio of common stocks, preferred stocks, and fixed-income securities. Under normal circumstances the balanced fund will hold no more than 75%, and no less than 25%, of its total assets in equity securities. The fund seeks regular income, conservation of principal, and an opportunity for long-term growth of principal and income. (2) The private commingled equity funds include common collective trusts that invest in a diversified portfolio of securities regularly traded on securities exchanges. These funds are shown in the above table at net asset value (“NAV”), which is the value of securities in the fund less the amount of any liabilities outstanding. Strategies employed by the funds include investment in: • Global equities, including domestic equities • International developed countries equities • Domestic equities • Emerging markets equities 114 | SOUTHWEST GAS HOLDINGS, INC. Shares in the private commingled equity funds may be redeemed given one business day notice. While they are private equity funds and reported at NAV, due to the short redemption notice period, the lack of redemption fees, the fact that the underlying investments are exchange-traded, and that substantial liabilities do not exist subject to the NAV calculation, these investments are viewed as indirectly observable (Level 2) in the fair value hierarchy and are therefore not excluded from the body of the fair value table as a reconciling item. The global fund provides diversified exposure to global equity markets. The fund seeks to provide long-term capital growth by investing primarily in securities listed on the major developed equity markets of the U.S., Europe, and Asia, as well as within those listed on emerging country equity markets on a tactical basis. The international fund invests in international financial markets, primarily those of developed economies in Europe and the Pacific Basin. The fund invests primarily in equity securities issued by foreign corporations, but may invest in other securities perceived as offering attractive investment return opportunities. The domestic equities securities funds include a large and medium capitalization fund and a small capitalization fund. The large and medium capitalization fund is designed to track the performance of the large and medium capitalization companies contained in the index, which represents approximately 90% of the market capitalization of the U.S. stock market. The small capitalization fund is designed to provide maximum long-term appreciation through investments that are well diversified by industry. The emerging markets fund was developed to invest in emerging market equities worldwide. The purposes of the fund’s operations, “emerging market countries,” include every country in the world except the developed markets of the U.S., Canada, Japan, Australia, New Zealand, Hong Kong, and Singapore, and most countries located in Western Europe. Fund investments are made directly in each country or, where direct investment is inefficient or prohibited, through appropriate financial instruments or participation in commingled funds. (3) The private commingled fixed income funds consist primarily of fixed income debt securities issued by the U.S. Treasury, government agencies, and fixed income debt securities issued by corporations. The fixed income fund investments may include the use of high yield, international fixed income securities and other instruments, including derivatives, to ensure prudent diversification over a broad spectrum of investments. The changes in the value of the fixed income funds are intended to offset the changes in the pension plan liabilities due to changes in the discount rate. These funds are shown in the above table at NAV. Shares in the private commingled fixed equity funds may be redeemed given one business day notice. While they are private fixed income funds and reported at NAV, due to the short redemption notice period, the lack of redemption fees, the fact that the underlying investments are exchange-traded, and that substantial liabilities do not exist subject to the NAV calculation, these investments are viewed as indirectly observable (Level 2), and are also not excluded from the body of the fair value table as a reconciling item. (4) With the exception of items (2) and (3), which are discussed in detail above, the Level 2 assets consist mainly of pooled funds and mutual funds. These funds are collective short-term funds that invest in Treasury bills and money market funds and are used as a temporary cash repository. (5) The insurance company general account contracts are annuity insurance contracts used to pay the pensions of employees who retired prior to 1989. The balance of the account disclosed in the above table is the contract value, which is the result of deposits, withdrawals, and interest credits. SOUTHWEST GAS HOLDINGS, INC. | 115 Centuri DefinedContributionPlans Centuri offers defined contribution plans under Section 401(k) of the Internal Revenue Code to its eligible employees, whether covered or not under collective-bargaining agreements. Eligibility requirements vary, as does timing of participation, matching, vesting, and profit-sharing features of the plans. Contributions by Centuri to these plans for the years ended December 31, 2019, 2018, and 2017 were $8 million, $7 million, and $6.3 million, respectively. DeferredCompensationPlan Centuri sponsors a nonqualified deferred compensation plan that is offered to a select group of management and highly-compensated employees. The plan allows participants to defer up to 80% of base salary and provides a match of 100% of contributions up to 5% of a participant’s salary. The plan also allows Centuri, at its discretion, to credit participant accounts with discretionary contributions. Participants are 100% vested in salary deferrals, contributions, and all earnings. Participant accounts include a return based on the performance of the underlying investment options selected. Payments from the plan are designated at each annual enrollment period based on specified triggering events and are payable by lump sum or on an annual installment basis. MultiemployerPensionPlans Centuri makes defined contributions to several multiemployer defined benefit pension plans under the terms of collective bargaining agreements (“CBAs”) with various unions representing certain employees. Contribution rates are generally specified in the CBAs and are made to the plans on a “pay-as-you-go” basis. Such contributions correspond to the number of union employees and the particular plans in which they participate, and vary depending upon the location, number of ongoing projects, and the need for union resources in connection with those projects. The risks of participating in these multiemployer plans are different from single-employer plans, including: (i) assets contributed to the multiemployer plan by one employer may be used to provide benefits to employees of other participating employers; (ii) if a participating employer stops contributing to the multiemployer plan, the unfunded obligations of the plan may become the obligation of the remaining participating employers; and (iii) if a participating employer chooses to stop participating in these multiemployer plans, the employer may be required to pay those plans an amount based on the underfunded status of the plan. The Pension Protection Act of 2006 requires special funding and operational rules for multiemployer plans in the U.S., including classification of the plans (based on multiple factors, including the funded status of the plan), the most severe of which is “critical.” Depending upon the classification, plans may be required to adopt measures to improve their funded status through a funding improvement or rehabilitation plan, which may require additional contributions from employers (in the form of a surcharge on benefit contributions) and/or modification of retiree benefits. The amount of additional funds, if any, that Centuri may be obligated to contribute to these plans in the future cannot be estimated due to the uncertainty regarding future levels of work that may require the utilization of union employees covered by these plans, as well as uncertainty as to the future contribution levels and possible surcharges on contributions that may apply to these plans at that time. Centuri contributed $41.3 million, $38.2 million, and $35.2 million collectively to the plans for the years ended December 31, 2019, 2018, and 2017, respectively. Substantially all of the contributions made by Centuri during these years were to U.S. plans that were not classified as critical, and for which no special surcharges were assessed. Only two plans were classified as critical and required special surcharges; however, the contributions overall related to these plans in all periods were insignificant. 116 | SOUTHWEST GAS HOLDINGS, INC. Note 12 – Income Taxes SouthwestGasHoldings,Inc.: The following is a summary of income before taxes and noncontrolling interest for domestic and foreign operations: Year ended December 31, (Thousands of dollars) U.S. Foreign 2019 2018 2017 $261,525 $235,120 $246,131 12,899 11,145 8,216 Total income before income taxes $272,670 $243,336 $259,030 Income tax expense (benefit) consists of the following: Year Ended December 31, (Thousands of dollars) Current: Federal State Foreign Deferred: Federal State Foreign Total income tax expense Deferred income tax expense (benefit) consists of the following significant components: Year Ended December 31, (Thousands of dollars) Deferred federal and state: Property-related items Purchased gas cost adjustments Employee benefits Regulatory adjustments All other deferred Total deferred federal and state Deferred ITC, net Total deferred income tax expense 2019 2018 2017 $ 622 (1,510) 5,013 $(13,476) (3,219) 2,563 $ (1,316) 2,965 5,203 4,125 (14,132) 6,852 45,593 8,212 (1,907) 67,784 8,901 (869) 58,443 1,837 (2,044) 51,898 75,816 58,236 $56,023 $ 61,684 $65,088 2019 2018 2017 $ 60,449 $ 94,899 $44,516 8,500 (2,517) 14,401 (5,935) (3,507) (7,334) 2,412 (10,041) 3,834 7,680 (11,962) (7,857) 52,144 (246) 76,429 (613) 58,965 (729) $ 51,898 $ 75,816 $58,236 SOUTHWEST GAS HOLDINGS, INC. | 117 A reconciliation of the U.S. federal statutory rate to the consolidated effective tax rate (and the sources of these differences and the effect of each) are summarized as follows: Year Ended December 31, U.S. federal statutory income tax rate Net state taxes Tax credits Company-owned life insurance Change in U.S. Federal Income Tax Rate Amortization of excess deferred taxes All other differences Consolidated effective income tax rate Deferred tax assets and liabilities consist of the following: December 31, (Thousands of dollars) Deferred tax assets: Deferred income taxes for future amortization of ITC and excess deferred taxes Employee benefits Alternative minimum tax credit Federal net operating losses Interest rate swap Lease-related item Other Valuation allowance Deferred tax liabilities: Property-related items, including accelerated depreciation Regulatory balancing accounts Unamortized ITC Debt-related costs Intangibles Lease-related item Other Net noncurrent deferred tax liabilities 2019 2018 2017 2.1 (0.3) (1.5) — 21.0% 21.0% 35.0% 1.1 2.9 (0.4) (0.3) 0.1 (1.6) — (7.8) — (1.2) (0.9) — 1.6 0.1 20.5% 25.3% 25.1% 2019 2018 $105,077 $105,791 39,215 21,603 13,125 2,235 — 21,191 (1,132) 37,439 4,409 7,467 1,432 21,226 20,104 (25) 197,129 202,028 732,798 9,931 122 2,818 10,611 20,386 19,447 678,307 6,097 368 3,110 7,807 — 34,276 796,113 729,965 $598,984 $527,937 Net noncurrent deferred tax liabilities above at December 31, 2019 and 2018 are reflected net of $856,000 and $1.26 million of noncurrent deferred tax assets associated with the Company’s Canadian operations, which are shown separately on the Company’s Consolidated Balance Sheets. 118 | SOUTHWEST GAS HOLDINGS, INC. A reconciliation of the beginning and ending amount of unrecognized tax benefits is as follows: December 31, (Thousands of dollars) Unrecognized tax benefits at beginning of year Gross increases – tax positions in prior period Gross decreases – tax positions in prior period Gross increases – current period tax positions Gross decreases – current period tax positions Settlements Lapse in statute of limitations Unrecognized tax benefits at end of year SouthwestGasCorporation: The following is a summary of income before taxes: Year ended December 31, (Thousands of dollars) 2019 2018 $ 971 $1,430 — 459 — — — — 85 — — — — — $1,056 $ 971 2019 2018 2017 Total income before income taxes $198,144 $182,833 $219,953 Income tax expense (benefit) consists of the following: Year Ended December 31, (Thousands of dollars) Current: Federal State Deferred: Federal State Total income tax expense 2019 2018 2017 $ 4,109 250 $(17,584) $ (6,783) 318 1,420 4,359 (24,367) 1,738 29,543 1,071 58,136 10,222 60,662 735 30,614 68,358 61,397 $34,973 $ 43,991 $63,135 Deferred income tax expense (benefit) consists of the following significant components: Year Ended December 31, (Thousands of dollars) Deferred federal and state: Property-related items Purchased gas cost adjustments Employee benefits Regulatory Adjustments All other deferred Total deferred federal and state Deferred ITC, net Total deferred income tax expense SOUTHWEST GAS HOLDINGS, INC. | 119 2019 2018 2017 $ 34,398 $67,576 $49,129 8,500 (5,707) 14,401 (4,197) 3,834 6,493 (11,962) (1,903) (3,507) 2,156 2,412 334 30,860 (246) 68,971 (613) 62,126 (729) $ 30,614 $68,358 $61,397 A reconciliation of the U.S. federal statutory rate to the consolidated effective tax rate (and the sources of these differences and the effect of each) are summarized as follows: Year Ended December 31, U.S. federal statutory income tax rate Net state taxes Tax credits Company-owned life insurance Change in U.S. Federal Income Tax Rate Amortization of excess deferred taxes All other differences Effective income tax rate 2019 2018 2017 0.7 (0.4) (1.9) — 21.0% 21.0% 35.0% 0.6 2.1 (0.4) (0.4) 0.3 (1.7) — (3.6) — (1.2) (1.2) — 1.1 (0.5) 17.7% 24.1% 28.7% 120 | SOUTHWEST GAS HOLDINGS, INC. Deferred tax assets and liabilities consist of the following: December 31, (Thousands of dollars) Deferred tax assets: Deferred income taxes for future amortization of ITC and excess deferred taxes Employee benefits Alternative minimum tax credit Federal net operating losses Interest rate swap Other Valuation allowance Deferred tax liabilities: Property-related items, including accelerated depreciation Regulatory balancing accounts Unamortized ITC Debt-related costs Other Net deferred tax liabilities A reconciliation of the beginning and ending amount of unrecognized tax benefits is as follows: December 31, (Thousands of dollars) Unrecognized tax benefits at beginning of year Gross increases – tax positions in prior period Gross decreases – tax positions in prior period Gross increases – current period tax positions Gross decreases – current period tax positions Settlements Lapse in statute of limitations Unrecognized tax benefits at end of year 2019 2018 $105,077 $105,791 17,337 21,603 4,557 2,235 13,362 (37) 13,574 4,409 — 1,432 10,761 (25) 135,228 164,848 644,046 9,931 122 2,818 17,361 614,205 6,097 368 3,110 31,526 674,278 655,306 $539,050 $490,458 2019 2018 $ 971 $1,069 — 98 — — — — 85 — — — — — $1,056 $ 971 In assessing whether uncertain tax positions should be recognized in its financial statements, management first determines whether it is more-likely-than-not that a tax position will be sustained upon examination, including resolution of any related appeals or litigation processes, based on the technical merits of the position. In evaluations of whether a tax position has met the more-likely-than-not recognition threshold, management presumes that the position will be examined by the appropriate taxing authority that would have full knowledge of all relevant information. For tax positions that meet the more-likely-than-not recognition threshold, management measures the amount of benefit recognized in the financial statements at the largest amount of benefit that is greater than 50% likely of being realized upon ultimate settlement. Unrecognized tax benefits are recognized in the first financial reporting period in which information becomes available indicating that such benefits will more-likely-than-not be realized. For each reporting period, SOUTHWEST GAS HOLDINGS, INC. | 121 management applies a consistent methodology to measure unrecognized tax benefits, and all unrecognized tax benefits are reviewed periodically and adjusted as circumstances warrant. Measurement of unrecognized tax benefits is based on management’s assessment of all relevant information, including prior audit experience, the status of audits, conclusions of tax audits, lapsing of applicable statutes of limitation, identification of new issues, and any administrative guidance or developments. At December 31, 2019, the total amount of unrecognized tax benefits that, if recognized, would impact the effective tax rate was $1 million individually for both the Company and Southwest. No significant increases or decreases in unrecognized tax benefit are expected within the next 12 months. The Company and Southwest recognize interest expense and income and penalties related to income tax matters in income tax expense. There was no tax-related interest income for 2019, 2018, and 2017. The Company’s regulated operations accounting for income taxes is impacted by the FASB’s ASC 980 – Regulated Operations. Reductions in accumulated deferred income tax balances due to the reduction in the corporate income tax rates to 21% under the provisions of the Tax Cuts and Jobs Act (“TCJA”), enacted in December 2017, may result in a refund of excess deferred taxes to customers, generally through reductions in future rates. The TCJA included provisions that stipulate how these excess deferred taxes may be passed back to customers for certain accelerated tax depreciation benefits. Potential refunds of other deferred taxes will be determined in conjunction with appropriate regulatory commissions. Southwest began refunding excess deferred taxes to Nevada customers starting in January 2019. The December 31, 2019 Consolidated Balance Sheets of Southwest and the Company reflect the impact of the TCJA with a balance of the regulatory liability for accumulated deferred income taxes of $453 million. The Company and its subsidiaries file a consolidated federal income tax return in the U.S. and in various states, as well as separate returns in Canada. With few exceptions, the Company is no longer subject to U.S. federal, state and local, or Canadian income tax examinations for years before 2015. The Company and each of its subsidiaries, including Southwest, participate in a tax sharing agreement to establish the method for allocating tax benefits and losses among members of the consolidated group. The consolidated federal income tax is apportioned among the subsidiaries using a separate return method. At December 31, 2019, the Company has a federal net operating loss carryforward of $36 million which may be carried forward indefinitely. The Company also has general business credits of $6.0 million, which begin to expire in 2035. The Company has net capital loss carryforwards of $107,000, which will begin to expire in 2020. At December 31, 2019, the Company has an income tax net operating loss carryforward related to Canadian operations of $5.6 million, which begins to expire in 2034. Management intends to continue to permanently reinvest any future foreign earnings in Canada. Note 13 – Derivatives In managing its natural gas supply portfolios, Southwest has historically entered into fixed- and variable-price contracts, which qualify as derivatives. Additionally, Southwest has utilized fixed-for-floating swap contracts (“Swaps”) to supplement its fixed-price contracts. The fixed-price contracts, firm commitments to purchase a fixed amount of gas in the future at a fixed price, qualify for the normal purchases and normal sales exception that is allowed for contracts that are probable of delivery in the normal course of business, and are exempt from fair value reporting. The variable-price contracts qualify as derivative instruments; however, because the contract price is the prevailing price at the future transaction date, the contract has no determinable fair value. The Swaps’ contract prices are determined at the beginning of each month to reflect that month’s published first of month index price and are recorded at fair value. Southwest does not utilize derivative financial instruments for speculative purposes, nor does it have trading operations. 122 | SOUTHWEST GAS HOLDINGS, INC. Southwest historically utilized fixed-price contracts and Swaps under its volatility mitigation programs to effectively fix the price on a portion of its natural gas supply portfolios. The maturities of the Swaps highly correlate to forecasted purchases of natural gas, with the longest maturity date of the Swaps being October 2020. Management does not currently anticipate entering into new Swaps in the near term. Regarding existing Swap arrangements, Southwest pays the counterparty a fixed rate and receives from the counterparty a floating rate per MMBtu (“dekatherm”) of natural gas. Only the net differential is paid or received. The differential is calculated based on the notional amounts under the contracts, which are detailed in the table below: December 31, (Thousands of dekatherms) Contract notional amounts 2019 2018 11,965 13,387 The following table presents the amounts paid to and received from counterparties for settlements of matured Swaps: Year Ended December 31, (Thousands of dollars) Paid to counterparties Received from counterparties 2019 2018 2017 $10,438 $6,781 $3,100 $ 1,352 $ 606 $1,685 Pursuant to regulatory deferral accounting treatment for rate-regulated entities, unrealized gains and losses in fair value of the Swaps are recorded as a regulatory asset and/or liability. When the Swaps mature, any prior positions held are reversed and the settled position is recorded as an increase or decrease of purchased gas under the related purchase gas adjustment (“PGA”) mechanism in determining the deferred PGA balances. Neither changes in fair value nor settled amounts of Swaps have a direct effect on earnings or other comprehensive income, since following settlement, amounts are reflected in Net cost of gas sold at the same time they are included in Gas operating revenues through updates to the PGA component of rates. Previously, Southwest entered into forward-starting interest rate swaps (“FSIRS”), the settled positions for which are immaterial and continue to be amortized from Accumulated other comprehensive income (loss) into interest expense. The estimated fair value of Southwest’s Swaps was determined at December 31, 2019 and 2018 using futures settlement prices for the delivery of natural gas at Henry Hub adjusted by the price of future settlement bases, which reflect the difference between the price of natural gas at a given delivery basin and the Henry Hub pricing points. These Level 2 inputs are observable in the marketplace throughout the full term of the Swaps and have been credit-risk adjusted with no significant impact to the overall fair value measurement. The following table sets forth the fair value of the Swaps and their location in the Consolidated Balance Sheets for both the Company and Southwest. It also sets forth the location of regulatory assets or liabilities offsetting, dollar-for-dollar, the fair value of the Swaps (pursuant to Southwest’s rate-regulation). SOUTHWEST GAS HOLDINGS, INC. | 123 Fair values of derivatives not designated as hedging instruments: (Thousands of dollars) December 31, 2019 Swap Position Instrument Balance Sheet Location Asset Derivatives Liability Derivatives Net Total Offsetting Balance Sheet Location (Regulatory Asset/(Liability)) Swaps Total Other current liabilities $3 $3 $(10,954) $(10,951) Prepaid and other current assets $(10,954) $(10,951) December 31, 2018 Swap Position Instrument Balance Sheet Location Asset Derivatives Liability Derivatives Net Total Offsetting Balance Sheet Location (Regulatory Asset/(Liability)) Swaps Swaps Swaps Total Prepaid and other current assets Other current liabilities Other deferred credits $ 243 1,595 141 $ (99) (3,347) (251) $ 144 (1,752) (110) Other current liabilities Prepaid and other current assets Deferred charges and other assets $1,979 $(3,697) $(1,718) Master netting arrangements exist with each counterparty that provide for the net settlement (in the settlement month) of all contracts through a single payment. As applicable, management has elected to reflect the net amounts in the Consolidated Balance Sheets. No outstanding collateral associated with the Swaps existed during any period presented in the above table. Note 14 – Segment Information The Company’s operating segments are determined based on the nature of their activities. The natural gas operations segment is engaged in the business of purchasing, distributing, and transporting natural gas. Revenues are generated from the distribution and transportation of natural gas. The utility infrastructure services segment is primarily engaged in the business of providing utility companies with trenching and installation, replacement, and maintenance services for energy distribution systems, and providing industrial construction solutions. Although our utility infrastructure services operations are geographically dispersed, they are aggregated and reported as a single segment as each reporting unit has similar economic characteristics. Over 99% of the total Company’s long-lived assets are in the U.S. The accounting policies of the reported segments are the same as those described within Note 1 – Background, Organization, and Summary of Significant Accounting Policies. Centuri accounts for the services provided to Southwest at contractual prices at contract inception. Accounts receivable for these services, which are not eliminated during consolidation, are presented in the table below: December 31, (Thousands of dollars) Accounts receivable for Centuri services 2019 2018 $15,235 $18,830 124 | SOUTHWEST GAS HOLDINGS, INC. The following table presents the amount of revenues for both segments by geographic area: December 31, (Thousands of dollars) Revenues (a) United States Canada Total 2019 2018 2017 $2,893,201 $2,664,670 $2,345,134 203,658 226,716 215,343 $3,119,917 $2,880,013 $2,548,792 (a) Revenues are attributed to countries based on the location of customers. The Company has two reportable segments: natural gas operations and utility infrastructure services. Southwest has a single reportable segment that is referred to herein as the natural gas operations segment of the Company. In order to reconcile to net income as disclosed in the Consolidated Statements of Income, an Other column is included associated with impacts of corporate and administrative activities related to Southwest Gas Holdings, Inc. The financial information pertaining to the natural gas operations and utility infrastructure services segments for each of the three years in the period ended December 31, 2019 is as follows: Year Ended December 31, 2019 (Thousands of dollars) Revenues from external customers Intersegment sales Total Interest income Interest expense Depreciation and amortization Income tax expense Segment net income Segment assets Capital expenditures Natural Gas Operations $1,368,939 — Utility Infrastructure Services Other Total $1,592,252 $ — $2,961,191 158,726 158,726 — $1,368,939 $1,750,978 $ — $3,119,917 $ $ 6,356 95,026 $ 215,620 $ 34,973 $ 163,171 $ $ $ $ $ — $ — $ 6,356 14,086 $ 114 $ 109,226 87,617 $ — $ 303,237 21,399 $ (349) $ 56,023 52,404 $(1,639) $ 213,936 $6,798,746 $1,365,194 $ 6,108 $8,170,048 $ 778,748 $ 159,400 $ — $ 938,148 (Thousands of dollars) Revenues from external customers Intersegment sales Total Interest income Interest expense Depreciation and amortization Income tax expense Segment net income Segment assets Capital expenditures (Thousands of dollars) Revenues from external customers Intersegment sales Total Interest income Interest expense Depreciation and amortization Income tax expense Segment net income Segment assets Capital expenditures SOUTHWEST GAS HOLDINGS, INC. | 125 Year Ended December 31, 2018 Natural Gas Operations $1,357,728 — Utility Infrastructure Services Other Total $1,386,371 $ — $2,744,099 135,914 135,914 — $1,357,728 $1,522,285 $ — $2,880,013 $ $ 6,020 81,740 $ 191,816 $ 43,991 $ 138,842 $ $ $ $ $ 88 $ — $ 6,108 14,190 $ 741 $ 96,671 57,396 $ — $ 249,212 18,420 $ (727) $ 61,684 44,977 $(1,542) $ 182,277 $6,141,584 $1,215,573 $ 572 $7,357,729 $ 682,869 $ 83,045 $ — $ 765,914 Year Ended December 31, 2017 Natural Gas Operations Utility Infrastructure Services Other Total $1,302,308 — $1,149,325 97,159 $ — $2,451,633 97,159 — $1,302,308 $1,246,484 $ — $2,548,792 $ $ 2,784 69,733 $ 201,922 $ 63,135 $ 156,818 $ $ $ $ $ 3 $ — $ 2,787 7,986 $ 345 $ 78,064 49,029 $ — $ 250,951 2,390 $ (437) $ 65,088 38,360 $(1,337) $ 193,841 $5,482,669 $ 752,496 $ 1,901 $6,237,066 $ 560,448 $ 63,201 $ — $ 623,649 126 | SOUTHWEST GAS HOLDINGS, INC. Note 15 – Quarterly Financial Data (Unaudited) The following table presents summarized quarterly financial data for 2019 and 2018: (Thousands of dollars, except per share amounts) 2019 Southwest Gas Holdings, Inc.: Operating revenues Operating income Net income Net income attributable to Southwest Gas Holdings, Inc. Basic earnings per common share (1) Diluted earnings per common share (1) Southwest Gas Corporation: Operating revenues Operating income (loss) Net income (loss) 2018 Southwest Gas Holdings, Inc.: Operating revenues Operating income Net income Net income attributable to Southwest Gas Holdings, Inc. Basic earnings per common share (1) Diluted earnings per common share (1) Southwest Gas Corporation: Operating revenues Operating income Net income (loss) Quarter Ended March 31 June 30 September 30 December 31 $833,539 $713,011 54,869 22,832 22,056 0.41 0.41 140,480 95,384 94,809 1.78 1.77 $725,230 38,258 6,525 5,353 0.10 0.10 $520,677 $258,711 24,069 3,369 148,713 103,389 $209,980 (1,807) (20,012) $754,330 $670,883 53,338 21,551 21,551 0.44 0.44 129,560 78,294 79,091 1.63 1.63 $668,146 39,681 12,331 12,331 0.25 0.25 $494,313 $275,679 24,675 2,622 141,173 90,349 $217,523 3 (13,670) $848,137 138,204 91,906 91,718 1.67 1.67 $379,571 112,678 76,425 $786,654 134,854 69,476 69,304 1.36 1.36 $370,213 115,962 59,541 (1) The sum of quarterly earnings (loss) per average common share may not equal the annual earnings (loss) per share due to the ongoing change in the weighted-average number of common shares. The demand for natural gas is seasonal, and it is the opinion of management that comparisons of earnings for interim periods do not reliably reflect overall trends and changes in operations. Also, the timing of general rate relief can have a significant impact on earnings for interim periods. Note 16 – Redeemable Noncontrolling Interest In connection with the acquisition of Linetec in November 2018, the previous owner retained a 20% equity interest in Linetec, the reduction of which is subject to certain rights based on the passage of time or upon the occurrence of certain triggering events. Effective January 2022, the Company has the right, but not the obligation, to purchase at fair value (subject to a floor) a portion of the interest held by the noncontrolling party, and in incremental amounts each year thereafter. The shares subject to the election accumulate (if earlier elections are not made) such that 100% of the interest retained by the noncontrolling party is subject to the election beginning in 2024. If the Company does not exercise its rights at each or any of the specified intervals, the noncontrolling party has the ability, but not the obligation, to exit their investment retained by requiring Centuri to purchase a similar portion of SOUTHWEST GAS HOLDINGS, INC. | 127 their interest up to the maximum cumulative amounts specified and at each interval discussed above. The outstanding noncontrolling interest is not subject to minimum purchase provisions and following the eligibility dates for the elections, they do not expire. The redemption price represents the greater of fair value of the ownership interest to be redeemed on the redemption date or a floor amount under the terms of the agreement. The Company has determined that this noncontrolling interest is a redeemable noncontrolling interest and, in accordance with SEC guidance, is classified as mezzanine equity (temporary equity) in the Company’s Consolidated Balance Sheets. Significant changes in the value of the redeemable noncontrolling interest, above a floor established at the acquisition date, are recognized as they occur, and the carrying value is adjusted as necessary at each reporting date. The fair value is estimated using a market approach that utilizes certain financial metrics from guideline public companies of similar industry and operating characteristics. However, the carrying value of the redeemable noncontrolling interest was greater than its fair value as of December 31, 2019, and no previous upward redemption value adjustments were made following the acquisition date. SEC guidance indicates that a redemption value adjustment would not be made under these circumstances. The following depicts changes to the balance of the redeemable noncontrolling interest: (Thousands of dollars) Balance, December 31, 2017 Redeemable noncontrolling interest acquired Net income attributable to redeemable noncontrolling interest Balance, December 31, 2018 Net income attributable to redeemable noncontrolling interest Balance, December 31, 2019 Redeemable Noncontrolling Interest $ — 81,659 172 81,831 2,711 $84,542 Note 17 – Business Acquisitions As indicated in Note 1 – Background, Organization, and Summary of Significant Accounting Policies, on November 30, 2018, the Company, through its subsidiaries, led principally by Centuri, completed the acquisition of an 80% interest in a privately held utility infrastructure services business, Linetec, for approximately $303.4 million, with the remaining 20% retained by the seller. Of the $303.4 million ultimate purchase price, $47.6 million was paid during the year ended December 31, 2019 and $4.7 million remained unpaid as of year end. The acquisition extended the utility services operations in the southeastern region of the U.S. and provides additional opportunities for expansion of the amount of work Centuri performs for electric utilities. Funding for the acquisition was primarily provided by a portion of net proceeds from the Company’s equity offering in November 2018 and from Centuri’s $590 million secured revolving credit and term loan facility, as amended, described below and in Note 8 – Debt. Assets acquired and liabilities assumed in the transaction were recorded, generally, at their estimated acquisition date fair values. The Company’s allocation of the purchase price was based on an evaluation of the appropriate fair values and represented management’s best estimate based on available data (including market data, data regarding customers of the acquired business, terms of acquisition- related agreements, analysis of historical and projected results, and other types of data). The analysis included consideration of types of intangibles that were acquired, including customer relationships, trade names, and customer contracts. During a one-year post- acquisition measurement period, the values were adjusted by $23.2 million related to the combined effects of a mutual tax election 128 | SOUTHWEST GAS HOLDINGS, INC. under Internal Revenue Code Section 338(h), working capital adjustments, amounts associated with certain unbilled customer receivable balances, and other refinements, as reflected in the table below. The final estimated fair values of assets acquired and liabilities assumed as of November 30, 2018, are as follows: (Millions of dollars) Cash and cash equivalents Accounts receivable Revenue earned on contracts in progress in excess of billings Prepaid expenses and other current assets Property and equipment Intangible assets Goodwill Total assets acquired Accounts payable Accrued liabilities Deferred compensation and related accrued taxes Redeemable noncontrolling interest Total liabilities assumed and noncontrolling interest Net assets acquired Acquisition Date Measurement Period Adjustments Revised Acquisition Date $ 3.9 32.8 21.6 1.1 89.4 89.3 188.5 426.6 8.0 6.9 3.4 81.7 100.0 $326.6 $ — (0.5) 0.9 0.1 (1.0) — (21.2) (21.7) — 1.5 — — 1.5 $ 3.9 32.3 22.5 1.2 88.4 89.3 167.3 404.9 8.0 8.4 3.4 81.7 101.5 $(23.2) $303.4 Goodwill consists of the value associated with the assembled workforce, consolidation of operations, and the estimated economic value attributable to future opportunities related to the transaction. As the business of Linetec was deemed an asset purchase for tax purposes, the $167.3 million of tax-basis goodwill is expected to be deductible for tax purposes. As of the acquisition date, other intangible assets totaled $89.3 million which are being amortized over a weighted-average life of 19 years. Of the $89.3 million of intangible assets, $79 million was attributable to customer relationships with an assigned life of 20 years, $10 million was attributable to a trade name with a 15-year useful life, and $300,000 was attributable to customer contracts with a useful life of one year. The intangible assets other than goodwill are included in Other property and investments in the Company’s Consolidated Balance Sheets. The unaudited pro forma consolidated financial information for fiscal 2018 and fiscal 2017 (assuming the acquisition of Linetec occurred as of the beginning fiscal 2017) was as follows: (In thousands of dollars, except per share amounts) Total operating revenues Net income attributable to Southwest Gas Holdings, Inc. Basic earnings per share Diluted earnings per share Year Ended December 31, 2018 2017 $3,037,209 $2,626,721 $ 187,642 $ 192,368 4.01 $ 4.01 $ 3.80 $ 3.79 $ Acquisition costs of $6.9 million that were incurred during 2018, and included in Utility infrastructure services expenses in the Consolidated Statements of Income, were excluded from the 2018 unaudited pro forma consolidated financial information shown SOUTHWEST GAS HOLDINGS, INC. | 129 above and included in the 2017 amounts. No material nonrecurring pro forma adjustments directly attributable to the business combination were included in the unaudited pro forma consolidated financial information. The pro forma financial information includes assumptions and adjustments made to incorporate various items including, but not limited to, additional interest expense and depreciation and amortization expense, and tax effects, as appropriate. The pro forma financial information has been prepared for comparative purposes only, and is not intended to be indicative of what the Company’s results would have been had the acquisition occurred at the beginning of the periods presented nor indicative of results which may occur in the future, for a number of reasons. These reasons include, but are not limited to, differences between the assumptions used to prepare the pro forma information, potential cost savings from operating efficiencies, and the impact of incremental costs incurred in integrating the business. Actual results from Linetec operations, excluding transaction costs incurred by Centuri, included in the Consolidated Statements of Income since the date of acquisition are as follows: (Thousands of dollars) Utility infrastructure services revenues Net income attributable to Southwest Gas Holdings, Inc. Year Ended December 31, 2019 2018 $236,099 10,844 $14,119 690 130 | SOUTHWEST GAS HOLDINGS, INC. MANAGEMENT’S REPORTS ON INTERNAL CONTROL OVER FINANCIAL REPORTING Management of Southwest Gas Holdings, Inc. is responsible for establishing and maintaining adequate internal control over financial reporting, as such term is defined by Rule 13a-15(f) and 15d-15(f) under the Securities Exchange Act of 1934. Under the supervision and with the participation of Southwest Gas Holdings, Inc. management, including the principal executive officer and principal financial officer, an evaluation was conducted of the effectiveness of internal control over financial reporting based on the “Internal Control–IntegratedFramework”(2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission. Based upon management’s evaluation under such framework, management concluded that the internal control over financial reporting was effective as of December 31, 2019. The effectiveness of internal control over financial reporting as of December 31, 2019 has been audited by PricewaterhouseCoopers, LLP, an independent registered public accounting firm, as stated in their report which is included herein. Management of Southwest Gas Corporation is responsible for establishing and maintaining adequate internal control over financial reporting as defined in Rules 13a-15(f) and 15d-15(f) under the Securities Exchange Act of 1934. Under the supervision and with the participation of Southwest Gas Corporation management, including the principal executive officer and principal financial officer, an evaluation was conducted of the effectiveness of internal control over financial reporting based on the “InternalControl–Integrated Framework”(2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission. Based upon management’s evaluation under such framework, management concluded that Southwest Gas Corporation’s internal control over financial reporting was effective as of December 31, 2019. This annual report does not include a report of Southwest Gas Corporation’s registered public accounting firm regarding internal control over financial reporting pursuant to rules of the Securities and Exchange Commission that permit Southwest Gas Corporation to provide only this management’s report in this annual report. March 2, 2020 SOUTHWEST GAS HOLDINGS, INC. | 131 Report of Independent Registered Public Accounting Firm To the Board of Directors and Stockholders of Southwest Gas Holdings, Inc. OpinionsontheFinancialStatementsandInternalControloverFinancialReporting We have audited the accompanying consolidated balance sheets of Southwest Gas Holdings, Inc. and its subsidiaries (the “Company”) as of December 31, 2019 and 2018, and the related consolidated statements of income, comprehensive income, equity, and cash flows for each of the three years in the period ended December 31, 2019, including the related notes (collectively referred to as the “consolidated financial statements”). We also have audited the Company’s internal control over financial reporting as of December 31, 2019, based on criteria established in InternalControl–IntegratedFramework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of the Company as of December 31, 2019 and 2018, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 2019 in conformity with accounting principles generally accepted in the United States of America. Also in our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2019, based on criteria established in InternalControl–IntegratedFramework(2013) issued by the COSO. BasisforOpinions The Company’s management is responsible for these consolidated financial statements, for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Report on Internal Control over Financial Reporting. Our responsibility is to express opinions on the Company’s consolidated financial statements and on the Company’s internal control over financial reporting based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or fraud, and whether effective internal control over financial reporting was maintained in all material respects. Our audits of the consolidated financial statements included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions. DefinitionandLimitationsofInternalControloverFinancialReporting A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the 132 | SOUTHWEST GAS HOLDINGS, INC. company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements. Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. CriticalAuditMatters The critical audit matter communicated below is a matter arising from the current period audit of the consolidated financial statements that was communicated or required to be communicated to the audit committee and that (i) relates to accounts or disclosures that are material to the consolidated financial statements and (ii) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing a separate opinion on the critical audit matter or on the accounts or disclosures to which it relates. RegulatoryAssetsandLiabilities As described in Note 5 to the consolidated financial statements, the Company’s net regulatory liabilities were $364 million as of December 31, 2019. The Company is subject to the regulation of the Arizona Corporation Commission, the Public Utilities Commission of Nevada, the California Public Utilities Commission and the Federal Energy Regulatory Commission. Accounting treatment for rate-regulated entities allows for deferral of costs as regulatory assets, costs that otherwise would be expensed, if it is probable that future recovery from customers will occur. Management reviews the regulatory assets to assess their recoverability. If rate recovery is no longer probable, due to competition or the actions of regulators, write-off of the related regulatory asset as a current period expense would be recognized. Regulatory liabilities are recorded if it is probable that revenues will be reduced for amounts that will be refunded to customers through the ratemaking process. The principal considerations for our determination that performing procedures relating to the Company’s accounting for regulatory assets and liabilities is a critical audit matter are there was a significant amount of judgment by management in the ongoing evaluation of regulatory assets and liabilities and in applying guidance contained in regulatory proceedings and other relevant evidence including the timing of recognition of regulatory assets and liabilities. This in turn resulted in significant auditor judgment, subjectivity and effort in performing audit procedures and evaluating audit evidence relating to management’s judgments about the probability of recovery of regulatory assets and estimates made to record regulatory liabilities. Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on the consolidated financial statements. These procedures included testing the effectiveness of controls relating to management’s assessment of regulatory proceedings, including the probability of recovery of regulatory assets, refund of regulatory liabilities, and disclosure impacts. These procedures also included, among others, obtaining the Company’s correspondence with regulators, evaluating the reasonableness of management’s assessment regarding the probability of recovery of regulatory assets and refund of regulatory liabilities based on the status of regulatory proceedings and evaluating the related accounting and disclosure implications. /s/PricewaterhouseCoopers LLP Las Vegas, Nevada March 2, 2020 We have served as the Company or its predecessor’s auditor since 2002. SOUTHWEST GAS HOLDINGS, INC. | 133 Report of Independent Registered Public Accounting Firm To the Board of Directors and Stockholder of Southwest Gas Corporation OpinionontheFinancialStatements We have audited the accompanying consolidated balance sheets of Southwest Gas Corporation and its subsidiaries (the “Company”) as of December 31, 2019 and 2018, and the related consolidated statements of income, comprehensive income, equity, and cash flows for each of the three years in the period ended December 31, 2019, including the related notes (collectively referred to as the “consolidated financial statements”). In our opinion, the consolidated financial statements present fairly, in all material respects, the financial position of the Company as of December 31, 2019 and 2018, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 2019 in conformity with accounting principles generally accepted in the United States of America. Basis for Opinion These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on the Company’s consolidated financial statements based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. We conducted our audits of these consolidated financial statements in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or fraud. The Company is not required to have, nor were we engaged to perform, an audit of its internal control over financial reporting. As part of our audits we are required to obtain an understanding of internal control over financial reporting but not for the purpose of expressing an opinion on the effectiveness of the Company’s internal control over financial reporting. Accordingly, we express no such opinion. Our audits included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. We believe that our audits provide a reasonable basis for our opinion. /s/PricewaterhouseCoopers LLP Las Vegas, Nevada March 2, 2020 We have served as the Company’s auditor since 2002. [THIS PAGE INTENTIONALLY LEFT BLANK] [THIS PAGE INTENTIONALLY LEFT BLANK] BOARD OF DIRECTORS AND OFFICERS Michael J. Melarkey Reno, Nevada Chairman of the Board Southwest Gas Holdings, Inc. Retired Partner Avansino, Melarkey, Knobel, Mulligan & McKenzie A. Randall Thoman Las Vegas, Nevada Principal Thoman International, LLC Retired Partner Deloitte & Touche LLP Thomas A. Thomas Las Vegas, Nevada Managing Partner Thomas & Mack Co. LLC Leslie T. Thornton Alexandria, Virginia Retired Executive WGL Holdings, Inc. & Washington Gas Light Company DIRECTORS Robert L. Boughner Las Vegas, Nevada Private Investor Retired Gaming Executive José A. Cárdenas Tempe, Arizona Senior Vice President and General Counsel Arizona State University Thomas E. Chestnut Coronado, California Retired Construction Executive Stephen C. Comer Las Vegas, Nevada Retired Managing Partner Deloitte & Touche LLP John P. Hester Las Vegas, Nevada President and (cid:42)(cid:79)(cid:80)(cid:76)(cid:77)(cid:3)(cid:44)(cid:95)(cid:76)(cid:74)(cid:92)(cid:91)(cid:80)(cid:93)(cid:76)(cid:3)(cid:54)(cid:585)(cid:74)(cid:76)(cid:89) Southwest Gas Holdings, Inc. Southwest Gas Corporation Jane Lewis-Raymond Moultonborough, New Hampshire Principal Hilltop Strategies, LLC Retired Executive Piedmont Natural Gas Company, Inc. Anne L. Mariucci Phoenix, Arizona Private Investor Retired Real Estate Development and Homebuilding Executive OFFICERS John P. Hester President and (cid:42)(cid:79)(cid:80)(cid:76)(cid:77)(cid:3)(cid:44)(cid:95)(cid:76)(cid:74)(cid:92)(cid:91)(cid:80)(cid:93)(cid:76)(cid:3)(cid:54)(cid:585)(cid:74)(cid:76)(cid:89) Southwest Gas Holdings, Inc. Southwest Gas Corporation Chairman of the Board Centuri Group, Inc. Karen S. Haller Executive Vice President/ Chief Legal and (cid:40)(cid:75)(cid:84)(cid:80)(cid:85)(cid:80)(cid:90)(cid:91)(cid:89)(cid:72)(cid:91)(cid:80)(cid:93)(cid:76)(cid:3)(cid:54)(cid:585)(cid:74)(cid:76)(cid:89)(cid:3) Southwest Gas Holdings, Inc. Southwest Gas Corporation Justin L. Brown Senior Vice President/ General Counsel Southwest Gas Corporation Eric DeBonis Senior Vice President/ Operations Southwest Gas Corporation Jose L. Esparza, Jr. Senior Vice President/ Information Services/Customer Engagement Southwest Gas Corporation Gregory J. Peterson Senior Vice President/ (cid:42)(cid:79)(cid:80)(cid:76)(cid:77)(cid:3)(cid:45)(cid:80)(cid:85)(cid:72)(cid:85)(cid:74)(cid:80)(cid:72)(cid:83)(cid:3)(cid:54)(cid:585)(cid:74)(cid:76)(cid:89) Southwest Gas Holdings, Inc. Southwest Gas Corporation Paul M. Daily President and (cid:42)(cid:79)(cid:80)(cid:76)(cid:77)(cid:3)(cid:44)(cid:95)(cid:76)(cid:74)(cid:92)(cid:91)(cid:80)(cid:93)(cid:76)(cid:3)(cid:54)(cid:585)(cid:74)(cid:76)(cid:89) Centuri Group, Inc. STOCKHOLDER INFORMATION Stock Listing Information Investor Relations Auditors PricewaterhouseCoopers LLP 3800 Howard Hughes Parkway Suite 650 Las Vegas, NV 89169-5906 Forward-looking Statements This Annual Report contains forward-looking statements regarding the Company’s current expectations. These statements are subject to a variety of risks that could cause (cid:72)(cid:74)(cid:91)(cid:92)(cid:72)(cid:83)(cid:3)(cid:89)(cid:76)(cid:90)(cid:92)(cid:83)(cid:91)(cid:90)(cid:3)(cid:91)(cid:86)(cid:3)(cid:75)(cid:80)(cid:584)(cid:76)(cid:89)(cid:3)(cid:84)(cid:72)(cid:91)(cid:76)(cid:89)(cid:80)(cid:72)(cid:83)(cid:83)(cid:96)(cid:3) from expectations. These risks and uncertainties include, in addition to those discussed herein, all factors discussed in the Company’s Annual Report on Form 10-K for the year 2019. The Company is committed to providing relevant and complete investment information to stockholders, individual investors and members of the investment community. Copies of the 2019 Annual Report on Form 10-K, without exhibits, (cid:72)(cid:90)(cid:3)(cid:196)(cid:83)(cid:76)(cid:75)(cid:3)(cid:94)(cid:80)(cid:91)(cid:79)(cid:3)(cid:91)(cid:79)(cid:76)(cid:3)(cid:58)(cid:76)(cid:74)(cid:92)(cid:89)(cid:80)(cid:91)(cid:80)(cid:76)(cid:90)(cid:3)(cid:72)(cid:85)(cid:75)(cid:3) Exchange Commission may be obtained from our Corporate Secretary upon request free of charge. Additional requests (cid:86)(cid:77)(cid:3)(cid:72)(cid:3)(cid:196)(cid:85)(cid:72)(cid:85)(cid:74)(cid:80)(cid:72)(cid:83)(cid:3)(cid:85)(cid:72)(cid:91)(cid:92)(cid:89)(cid:76)(cid:3)(cid:90)(cid:79)(cid:86)(cid:92)(cid:83)(cid:75)(cid:3)(cid:73)(cid:76)(cid:3) directed to: Kenneth J. Kenny Investor Relations Southwest Gas Holdings, Inc. P.O. Box 98510 Las Vegas, NV 89193-8510 or call 702-876-7237. Additional Company information is available at: www.swgasholdings.com (cid:45)(cid:86)(cid:89)(cid:3)(cid:85)(cid:86)(cid:85)(cid:20)(cid:196)(cid:85)(cid:72)(cid:85)(cid:74)(cid:80)(cid:72)(cid:83)(cid:3)(cid:80)(cid:85)(cid:77)(cid:86)(cid:89)(cid:84)(cid:72)(cid:91)(cid:80)(cid:86)(cid:85) call 702-876-7011. Transfer Agent and Registrar EQ Shareowner Services P.O. Box 64874 St. Paul, MN 55164-9942 Southwest Gas Holdings, Inc. (Company) common stock is listed on the New York Stock Exchange under the ticker symbol “SWX.” Quotes may be obtained in (cid:75)(cid:72)(cid:80)(cid:83)(cid:96)(cid:3)(cid:196)(cid:85)(cid:72)(cid:85)(cid:74)(cid:80)(cid:72)(cid:83)(cid:3)(cid:85)(cid:76)(cid:94)(cid:90)(cid:87)(cid:72)(cid:87)(cid:76)(cid:89)(cid:90)(cid:3)(cid:86)(cid:89)(cid:3) some local newspapers where it is sometimes listed under “SoWestGas,” or on our website at www.swgasholdings.com. Dividend Reinvestment and Stock Purchase Plan Our Dividend Reinvestment and Stock Purchase Plan provides investors with a simple and convenient method of purchasing the Company’s common stock and investing cash dividends in additional shares without payment of brokerage commissions. For more information contact: EQ Shareowner Services www.shareowneronline.com or call 1-800-331-1119. Dividends Dividends on common stock are typically declared quarterly by the Board of Directors and are generally payable on (cid:91)(cid:79)(cid:76)(cid:3)(cid:196)(cid:89)(cid:90)(cid:91)(cid:3)(cid:75)(cid:72)(cid:96)(cid:3)(cid:86)(cid:77)(cid:3)(cid:52)(cid:72)(cid:89)(cid:74)(cid:79)(cid:19)(cid:3)(cid:49)(cid:92)(cid:85)(cid:76)(cid:19)(cid:3) September and December. WWW.SWGASHOLDINGS.COM

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