Quarterlytics / Communication Services / Apparel - Retail / Stage Stores Inc.

Stage Stores Inc.

ssi · NYSE Communication Services
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Ticker ssi
Exchange NYSE
Sector Communication Services
Industry Apparel - Retail
Employees 10,000+
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FY2011 Annual Report · Stage Stores Inc.
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2 0 1 1   A N N U A L   R E P O R T

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2 0 1 1   A N N U A L   R E P O R T

 
 
 
 
 
STAGE STORES, INC. 

$1.5B

NET SALES

GROWING OUR COMPANY

As  America’s  leading  small  town  and  neighborhood  retailer,  we  continue  on  our  

mission  to  deliver  desirable,  brand  name  family  apparel  with  exceptional  value  and 

service.  At  2011  year-end,  65%  of  our  813  stores  were  in  towns  with  a  market  area 

population below 50,000. This small market focus provides us with competitive advantages 

and a cost-effective business model. We impacted our growth initiative for the year by 

adding 37 new stores, including the launch of the first 3 of our new Steele’s off-price 

stores. Another milestone…our entry into Wyoming, bringing our geographic footprint 

to 40 states. The addition of 10 new Estée Lauder and 10 new Clinique counters helped 

to bring about a 9% increase in Cosmetics and Fragrance business, representing 8% of 

the Company’s total sales. We are genuinely excited about our future.

2011 ANNUAL REPORT

$8.6M

eCOMMERCE salEs

CONNECTING WITH OUR CUSTOMERS

Our top priority in 2011 focused on our eCommerce growth initiative. We listened 

to our customers and their lifestyle needs, increased our presence through Facebook, 

Twitter and email, and forged ahead with a new, more convenient way to shop with 

us 24/7. Expanding the breadth and number of brand name and private label items 

offered  for  sale  online,  and  improving  our  website  for  a  more  customer-friendly 

experience, achieved a significant number for 2011 eCommerce sales—$8.6 million. 

As we continue to put new customer-connection strategies into place, we expect that 

number  to  almost  double,  to  $16  million,  by  year-end  2012.  Online  and  in-store, 

our customer service and hassle-free return policy assure shoppers a great shopping 

experience, bringing them back, again and again.

PAGE ONE

sTaGE s TOREs, INC. 

DEaR SHaREHOlDERS,

Once again, in 2011, Stage Stores delivered innovative solutions, driving progress, diversification and growth. As a fashion 
retailer,  our  financial  results  for  the  year  reflect  the  economic  pressures  faced  by  our  core  moderate-income  customer.  
A promotional business environment for the entire industry forced us, as well as other retailers, to contend for our share of 
the wallet. Increasing our promotional efforts led to lower merchandise margins, ultimately affecting earnings for the year. 
We remained focused on sharpening and controlling expenses, and we are very pleased with a 50 basis point drop in the 
SG&A rate for 2011, while operating 27 additional stores. We also prudently managed our inventory levels, exiting 2011 
with comparable store inventories up 1.7%. 

Advancements  in  2011  included  significant  milestones  in  areas  of  our  ongoing  priorities.  We  enhanced  and  improved  
our multi-channel selling capabilities by growing eCommerce sales, expanding the breadth and number of items offered, 
and  achieving  a  significant  increase  in  the  number  of  visitors  to  our  eCommerce  website  throughout  the  year.  This 
concentration has allowed us to realize substantial synergies. 2011 eCommerce sales exceeded our expectations, reaching 
$8.6  million.  We  continue  to  implement  new  customer-connection  strategies,  and  are  confident  eCommerce  sales  will 
reach $16 million by year-end 2012. 

To  further  complement  our  successful  business  model,  we  began  piloting  a  new  growth  initiative—Steele’s—our  new  
off-price concept, launching our first three Steele’s stores on November 1. With Steele’s, the Company is able to fill an  
off-price shopping void in small markets, and leverages our small market expertise with a complementary format to our 
successful department store model. We are on track to open 25 to 30 Steele’s stores in 2012.

Securing our small-town market leadership position, we remain firm on the expansion of our geographic footprint. 2011 
brought  the  opening  of  34  new  department  stores,  of  which  28  were  opened  under  the  Goody’s  nameplate.  We  also 
rebranded 148 non-Goody’s stores with the Goody’s name. We plan to open 30 to 35 new department stores in 2012.

Our Cosmetics and Fragrance business continues to shine with a same store sales increase of 9.0% over 2010. The addition 
of 10 new Estée Lauder and 10 Clinique counters helped drive this impressive leap. Plus, 11 new Estée Lauder and 8 new 
Clinique counters are slated to open in 2012.

PAGE TWO

2011 aNNU al REPORT

Our strong balance sheet and financial flexibility position us to capitalize on important opportunities. In 2011, we spent 
$110 million buying back 6.8 million shares. Additionally, the Board of Directors voted to increase our quarterly dividend 
rate by 20%, as we remain committed to driving shareholder value. 

Lastly,  we  made  great  strides  in  our  “giving  back”  initiative.  We  contributed  more  than  $1.1  million  to  charitable  
causes  such  as  Operation  Homefront,  benefiting  military  families  and  returning  heroes,  and  the  Marine  Toys  for  Tots 
Foundation  through  our  Bears  That  Care  program.  In  addition,  we  supported  the  Bastrop  Texas  Wildfire  Relief  
Fund  and  many  other  causes  in  the  communities  that  we  serve.  In  2012,  these  efforts  will  be  further  enhanced  
through  the  introduction  of  Community  Counts,  our  umbrella  program  housing  our  philanthropic  and  associate 
volunteerism initiatives. 

We will concentrate on bringing excitement and innovation via our merchandising and marketing strategies, enhancing 
the  in-store  experience,  and  expanding  our  eCommerce  business.  We  are  also  excited  about  continuing  to  develop  our  
off-price concept through the Steele’s nameplate. With a sound financial position and our small market business model  
in place, we have confidence in our ability to meet our 2012 growth objectives and emerge ever stronger.

As we look to the future, we extend our deep appreciation to our 14,000 dedicated associates. We especially want to thank 
Andy Hall, former President and CEO, for his service and contributions to the Company over the last six years, and wish 
him well in his new endeavors.

We sincerely thank our customers and shareholders for their continued support. 

Sincerely,

Michael Glazer
President and Chief Executive Officer

PAGE THREE

STAGE STORES, INc.

40 STaTES. 813 lOCaTIONS*

2

3

1

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9

1

5

18

Distribution Centers
Store Count by State

*As of  2011 fiscal year end

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14

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24

25

10

30

35

28

6

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34

22

11

37

234

18

24

57

5

GIVING SHaREHOlDER ValUE

FINANcIAL HIGHLIGHTS

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’07 ’08 ’09 ’10 ’11
N E T   S A L E S
($ in Millions)

’07 ’08* ’09 ’10 ’11
E B I T D A *
($ in Millions)

’07 ’08** ’09 ’10 ’11
E A R N I N G S   P E R   S H A R E – D I L U T E D
($ in Dollars)

’07 ’08 ’09 ’10 ’11
S T O R E   C O U NT
(Fiscal Year End)

SELEcTEd FINANcIAL HIGHLIGHTS 

(dollars in millions, except per share amounts)

Net Sales
EBITDA*
Net Income
Earnings Per Share (Diluted)

2011

2010

$  1,511.9
$  112.8
31.0
$ 
0.92
$ 

$  1,470.6
$  125.2
37.6
$ 
0.99
$ 

% Increase 
(Decrease)

2.8
(9.9)
(17.6)
(7.1)

* Earnings before interest, taxes, depreciation and amortization. EBITDA for 2008 excludes a non-cash goodwill impairment charge of $95.4 million.

** Earnings per share for 2008 are on a NON-GAAP basis and exclude a non-cash goodwill impairment charge of $95.4 million, or $2.49 per share. 

Including the impairment charge, the Company reported a loss for 2008 of $65.5 million, or $1.71 per share (see the Company’s Annual Report on  
Form 10-K for the fiscal year ended January 31, 2009 for additional information).

PAGE FOUR

40 STATES. 813 LOCATIONS*GIVING SHAREHOLDER VALUEShAREhOLdER INfORMATION
(as of March 28, 2012)

DIRECTORS

ExECUTIvE OffICERS

MIChAEL GLAzER
President and  
Chief Executive Officer  
of the Company

ALAN BAROCAS (1), (2), (3)*
Senior Executive Vice President  
of Leasing, General Growth 
Properties, Inc.

GABRIELLE GREENE (1), (3)
General Partner,
Rustic Canyon/
Fontis Partners

EARL hESTERBERG (2)*, (3)
President and 
Chief Executive Officer, 
Group 1 Automotive, Inc.

WILLIAM MONTGORIS (1), (4)
Former Chief Operating Officer, 
Bear Stearns

DAvID SChWARTz (1)*, (3)
Business Advisor  
and Consultant

RALPh SCOzzAfAvA (2), (3)
Chief Executive Officer, 
Furniture Brands International, Inc.

1) Audit Committee
2) Compensation Committee
3)  Corporate Governance &  
Nominating Committee
4) Chairman of the Board 
*  Committee Chairman

MIChAEL GLAzER
President and  
Chief Executive Officer

EDWARD RECORD
Chief Operating Officer 
and Secretary

MIkE SEARLES
President and Chief Operating 
Officer—South Hill Division

STEvEN hUNTER
Executive Vice President,
Chief Information Officer

RON LUCAS
Executive Vice President,  
Human Resources

ODED ShEIN
Executive Vice President,  
Chief Financial Officer

SENIOR vICE PRESIDENTS

PAT BOWMAN
Store Director—
Houston Division

LUCy CINDRIC
General Merchandise 
Manager—South Hill Division

BLAkE GARNER
General Merchandise  
Manager—Houston Division

GOUGh GRUBBS
Logistics and Distribution

JON GUNNERSON
Director of Stores—
Houston Division

ChARLES hEAD
Store Planning and Construction

ChRISTINE JOhNSTON
Cosmetics

JANET kUShLAN
Planning and Allocation—
South Hill Division

RUSSELL LUNDy II
Director of Stores—
South Hill Division

JACk MATz ER
General Merchandise  
Manager—Houston Division

ChRISTINE RUDy
Planning and Allocation—
Houston Division

LISA SEIGIES
Chief Merchandising Officer— 
Steele’s

RIChARD STASySzEN
Finance/Controller

MEL WARD
Real Estate

MARThA WIThERS
General Merchandise Manager—
South Hill Division

CORPORATE 
hEADqUARTERS

Stage Stores, Inc.  
10201 Main Street  
Houston, Texas 77025  
1-800-579-2302  
www.stagestoresinc.com

ANNUAL MEETING

The Annual Meeting of  
Share holders will be held  
at 1:00 p.m. local time on  
Thursday, June 7, 2012, at  
the Company’s Corporate 
Headquarters:
10201 Main Street  
Houston, Texas 77025

fORM 10-k

A copy of the Company’s Annual 
Report on Form 10-K, as filed  
with the Securities and Exchange 
Commission for the fiscal year ended 
January 28, 2012, will be sent without 
charge upon written request to  
the Company’s Investor Relations 
Department at the Company’s 
Corporate Headquarters address.

TRANSfER AGENT 
AND REGISTRAR

Computershare  
Shareowner Services  
P.O. Box 358015  
Pittsburgh, Pennsylvania 15252-8015  
1-800-635-9270  
www.bnymellon.com/shareowner/equityaccess

AUDITORS

Deloitte & Touche LLP  
Houston, Texas

OUTSIDE GENERAL 
COUNSEL

McAfee & Taft  
Oklahoma City, Oklahoma

STOCk LISTING

The Company’s common stock trades 
on the New York Stock Exchange 
under the symbol “SSI.”

COMMON STOCk MARkET PRICE

The following table sets forth the high and low market prices per share  
of the Company’s common stock for each quarter during fiscal 2011  
as reported on the New York Stock Exchange:

fISCAL 2011

First Quarter
Second Quarter
Third Quarter
Fourth Quarter

High

$19.97
19.39
18.15
16.36

Low

$15.44
14.07
12.18
11.21

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10201 Main Street 
Houston, TX 77025 
www.stagestoresinc.com