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The Charles Schwab

schw · NYSE Financial Services
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Employees 10,000+
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FY2018 Annual Report · The Charles Schwab
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2018 Annual Report

Letter From the CEO 2

Employer of Choice & Industry Recognition 8

Letter From the CFO 10

Financial Highlights 16

Growth in Client Assets and Accounts 17

Executive Management 18

Form 10-K 19

Board of Directors i

Corporate Information ii

This page: Forging the future of 
digital experience in Chicago.

Front cover: 2018 grand opening 
of Schwab’s new Austin branch. 

“Through Clients’ Eyes” 

Guiding Principles that drive our actions for growth.

Trust is everything. Earned over 
time. Lost in an instant. We will focus 
on anything we do or don’t do that 
builds or undermines trust and our 
relationship with clients.

Clients deserve efficient 
experiences. Every time. We will 
respect our clients’ time by ensuring 
that every interaction a client has with 
us is simple and easy.

Price matters. More than ever. And in 
our industry more than most. We will 
leverage our scale to deliver industry-
leading pricing without prospects or 
clients having to ask or negotiate.

Every prospective or existing client 
is critical to our future growth. 
No matter how large or small. We 
will value and delight them at each 
possible opportunity.

Actions matter more than words. 
Clients, press, influencers, and 
employees will give credit to what we 
do vs. what we say. We will challenge 
everything we do to ensure it is 
consistent with what we believe and 
say about ourselves.

The Charles Schwab Corporation (NYSE: SCHW) is an investing services firm with a history of innovating and advocating for individual investors 
and the advisors and institutions who serve them. 

In addition to historical information, this Annual Report to stockholders contains “forward-looking statements,” which are identified by words 
such as “believe,” “expect,” “will,” “may,” “would,” “could,” “should,” “growth,” “build,” “deliver,” “continue,” “remain,” “can,” “drive,” “potential,” 
“lead,” “future,” “position,” “target,” “record,” “investment,” “opportunity,” “objective,” “ensure,” “imply,” “ongoing,” “are,” “aim,” “anticipate,” 
“maintain,” and other similar expressions. In addition, any statements that refer to expectations, projections, or other characterizations of future 
events or circumstances are forward-looking statements. These forward-looking statements, which reflect management’s beliefs, objectives, and 
expectations as of the date hereof, are estimates based on the best judgment of the company’s senior management. These statements relate to, 
among other things: growth in the company’s client base, accounts, assets, revenues, earnings, and profits; operating efficiency; and investments 
to fuel and support growth, serve clients, and drive scale and efficiency (See “Letter From the Chief Executive Officer” and “Letter From the Chief 
Financial Officer”); market position; client metrics; stockholder value and rewards; RIA growth; and disruptive actions (See “Letter From the Chief 
Executive Officer”); transfers to sweep; expense growth; financial formula; 2019 outlook assumptions and financial expectations; balance sheet 
growth; operating leverage; profit margin; Tier 1 Leverage Ratio operating objective; capital returns; and target dividend payout ratio (See “Letter 
From the Chief Financial Officer”). Achievement of the expressed beliefs, objectives, and expectations described in these statements is subject 
to risks and uncertainties that could cause actual results to differ materially from the expressed beliefs, objectives, and expectations. Readers 
are cautioned not to place undue reliance on these forward-looking statements, which speak only as of February 27, 2019 (or such earlier date 
as may be specified herein). See “Forward-Looking Statements” in Management’s Discussion and Analysis of Financial Condition and Results of 
Operations on page 20 in the Form 10-K section for a discussion of important factors that may cause such differences.

Guiding Principles  1

“Our position in the 
marketplace has never 
been stronger. Our client 
metrics have never been 
stronger. And our financials, 
both revenue and earnings, 
have never been stronger.” 

Walt Bettinger 
President and Chief Executive Officer

TOTAL CLIENT ASSETS (In Billions At Year-End)

 $2,464 
2014

 $2,514 
2015

 $2,780 
2016

 $3,362 
2017

 $3,252 
2018

From a financial standpoint, we achieved similar record 
results. In 2018, we achieved our sixth consecutive year of 
record revenue and our fifth consecutive year of record net 
income. Revenue grew 18% from 2017, while net income 
rose 49% from the prior year, aided by tax law changes. 
We achieved this while continuing to invest consistently 
in capabilities designed to ensure long-term growth and 
operating efficiency. 

Never More Confident
To my fellow stockholders, 

This is my 11th opportunity to have the honor of crafting our 
Annual Report letter. As always, my goal is to keep this letter 
clear, direct, and free of jargon, corporate speak, and trendy 
buzzwords. The litmus test for my letter is whether it reads 
as if I were corresponding with a business partner who has 
been out of touch for the past year. As always, please let me 
know if I’ve achieved this goal.

The year 2018 created a dichotomy, both for your company—
The Charles Schwab Corporation—and for the markets and 
economy. Merriam-Webster’s dictionary defines dichotomy 
as “a division into two…contradictory groups or entities.”

In 2018, we saw just such a contradiction—between our 
business performance and our stockholders’ returns. From a 
client growth and metric standpoint, 2018 was our strongest 
year in history. By virtually every measure, our clients’ trust 
and confidence in us helped lead to record growth:

• Record new-to-retail households, up 20%;

• Record daily average trades, up 26%;

• Record new brokerage accounts of 1,576,000; and 

• Record core net new assets of $227.8 billion, with total 

client assets at $3.25 trillion.

2  Letter From the Chief Executive Officer

VALUE OF SCHWAB STOCK AND S&P 500® INDEX

$60

$50

W
H
C
S

$40

$30

$20

S&P 500®

SCHW

3,000

2,800

2,600

2,400

2,200

S
&
P
5
0
0
®

Dec-17

Jan-18

Feb-18

Mar-18

Apr-18

May-18

Jun-18

Jul-18

Aug-18

Sept-18

Oct-18

Nov-18

Dec-18

And yet, from a stockholder return standpoint, it was a very 
disappointing year. After a five-year period in which our total 
returns to stockholders averaged over 30% per year, we saw 
our stock price fall in 2018 from a starting point of $51.37 
to $41.53, despite our ongoing record-breaking business 
performance. Truly a dichotomy.

We were not alone. The performances of the broader 
economy and equity markets were similarly contradictory. 
Although the year was relatively strong from an economic 
standpoint, with record low unemployment and strong  
GDP growth, the stock market was highly volatile with the 
S&P 500® peaking at 2,931 on September 20th and ending 
the year down 6% at 2,507. Truly a dichotomy.

Of course, we recognize that individual stock prices and 
the overall equity market respond to a variety of factors. 

Nevertheless, I am disappointed that our strong business 
and financial results did not lead to stronger 2018 returns 
for owners of our stock. It is my responsibility to see that 
we make optimal long-term decisions for the benefit of our 
stockholders, and I believe we are on the correct long-term 
path strategically. But, while I remain convinced that our 
long-term stockholders will be rewarded as a result of our 
efforts, these decisions did not lead to growth in the value of 
our stock price in 2018.

Despite this, I have never been more confident about our 
future. Our position in the marketplace has never been 
stronger. Our client metrics have never been stronger. And 
our financials, both revenue and earnings, have never been 
stronger. 

“ It is my responsibility to 
see that we make optimal 
long-term decisions for the 
benefit of our stockholders.”

Efficiency and collaboration 
drive our growth. 

Letter From the Chief Executive Officer  3

 
SCHWAB’S “VIRTUOUS CYCLE” CONTINUES TO DELIVER STRONG BUSINESS MOMENTUM

$380M* 
in Annualized Cost Savings for Clients

C h a l

l e n ge the status quo
t o   b e nefit investors

$227.8B 
Core Net New Assets

$3.25T 
Client Assets

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$10.1B 
Revenue

45.0% 
Pre-Tax Profit Margin

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12% 
Expense Growth

12% 
Increase in Project Spending

19% 
Return on Equity

52% 
Earnings Per Share Growth

Note: All growth metrics are 2018 vs. 2017. 
*Estimated annualized cost savings for clients from strategic pricing moves announced in February 2017 and October 2017.

committed to transparency, we share these beliefs publicly 
for everyone, even our competitors, to see and evaluate. In 
my Annual Report letter last year, I discussed three of the 
beliefs we have about the next decade of investing: 

• The concept of “beating the market” has given way to 
a client focus on financial planning, asset allocation, 
tax efficiency, and low-cost investing;

• Fiduciary-standard advice, fee transparency, and low 

costs are a fundamental expectation for most clients; and

TOTAL BROKERAGE AND BANKING ACCOUNTS  
(In Thousands)

The Future for Schwab—A Winning 
Approach
Our business model is relatively simple. It revolves around 
the Golden Rule: If we treat prospects and clients the way 
we would want to be treated, they will choose to start a 
relationship with Schwab and do more business with us. This 
approach comes to life through our corporate-wide “Through 
Clients’ Eyes” strategy and its execution, which find life in 
our “Virtuous Cycle.”

“Through Clients’ Eyes” simply means that we will evaluate 
decisions we are faced with by examining: (1) whether they 
are likely to attract more prospects to choose Schwab and 
encourage clients to do more business with us; and (2) whether 
the execution of our decisions through the “Virtuous Cycle” will 
reward our clients, employees, stockholders, and communities.

In a world where consumers have more choices than ever, where 
transparency is greater than ever, and where the old-fashioned 
idea of “price versus quality trade-off” has been proven largely 
archaic, we are more confident than ever that our strategy and 
execution are ideally positioned for long-term growth.

At Schwab, we have embraced—and even championed—a 
“no trade-offs” approach, offering our clients what we 
believe is an unparalleled combination of low costs, full 
service, and guaranteed satisfaction. And this approach has 
contributed to our record-breaking results.

Our strategy is designed around our core beliefs about 
investor needs and the future of investing. And as a company 

 10,371 
2014

 10,802 
2015

 11,261 
2016

 11,952 
2017

 12,895 
2018

4  Letter From the Chief Executive Officer

 
 
 
 
 
 
 
 
 
• Scale is playing an increasingly large role in determining 

the “winners” as costs related to cybersecurity, 
compliance, and regulatory oversight challenge sub-
scale firms’ ability to compete effectively.

These three beliefs remain valid and central to our view of the 
landscape. This year, I’d like to discuss three additional factors 
we believe are shaping the investment services industry today 
and how we are taking advantage of these changes to better 
serve our clients and reward our stockholders:

• Independent registered investment advisors (RIAs) will 
continue to grow faster than the industry overall due 
to an acceleration in the number of brokers turning 
independent and affluent consumers’ expectations for 
transparency and a fiduciary-standard experience; 

• Clients view robo-advice as a credible investment 

product, but investors of all ages will place their long-
term trust in firms that offer a combination of people 
and digital experiences; and 

• Although brand matters, brand loyalty won’t ensure 
client retention as consumers are more willing than 
ever to change providers in search of lower cost, 
greater transparency, and more objectivity. 

Rapid Growth for Independent RIAs
Over 25 years ago, we noticed an unusual phenomenon 
at Schwab. Some of the most affluent clients we served 
were asking us to allow another individual to access their 
investment account. When we dug into the details, we 
realized that these investors were hiring independent 
professionals to help them manage their money.

“We proudly serve more than 7,500 
of these RIA firms, and they entrust 
us with over $1.55 trillion of their 
clients’ money.”

These professionals were unique in that they did not work on 
commissions as most brokers in the industry at that time did. 
Rather, they took a “fiduciary” role—they placed their clients’ 
best interests ahead of their own, and offered advice and 
guidance for a clear and understandable fee.

We set to work building an infrastructure to support these 
independent investment advisors and make it easier for 
them to serve affluent investors. That was the genesis of our 
custodial business.

Today, this area is growing rapidly relative to the rest of the 
industry, and it is poised for ongoing success. Investors see 

ADVISOR SERVICES ASSETS  
(In Billions At Year-End)

8%

5-Year Compound  
Annual Growth Rate

$1,032 
2013

$1,551  
2018

enormous value in the relationship-based, fiduciary RIA 
model. Prospective RIAs see great potential in exiting the 
traditional wirehouse model and working independently to 
build their own privately owned firms. 

We proudly serve more than 7,500 of these RIA firms, 
and they entrust us with over $1.55 trillion of their clients’ 
money. When appropriate, we even refer Schwab clients to 
independent investment advisors.

Our position as the largest provider of custodial services for 
independent investment advisors has been an important 
driver of our overall growth. The revenue and earnings 
derived from serving independent advisors make up about 
30% of our overall results. And our advertising efforts are 
educating more and more investors about the benefits of 
working with an independent investment advisor.

Fiduciary: 
It’s the word 
independent 
advisors 
live by.

FindYourIndependentAdvisor.com

Deb K.  | Independent 
financial advisor 
since 1996

We’re supporting RIAs with 
national advertising that highlights 
the difference they make.

Letter From the Chief Executive Officer  5

Robo-Advice Vs. Professional and  
Personal Expertise
Several years ago when the concept of robo-advice—or 
advice derived from algorithms and delivered digitally via the 
internet or a mobile device—was a relatively new concept, 
many proponents suggested that robo-advice would 
eliminate the need for investors to work with humans.

We did not fall into the trap of thinking that robo-advice was 
an all-or-nothing approach to investing. Rather, we saw it as 
an important capability that would supplement the human 
side of investment advice, not replace it. Interestingly, many 
of the early robo-only proponents now agree with us.

Digitally delivered advice makes sense for many investors. 
It can be done at a very low price. It can be delivered 
efficiently across time and geographic distance. And it 
helps investors consistently stay rebalanced as the market 
rises and falls, ensuring that their investments adhere to 
their level of risk tolerance.

Robo-advice works so well that our program, Schwab 
Intelligent Portfolios®, is the largest truly digital advisory 
program in the world in terms of client assets, with well over 
$30 billion under management. And it has included access 
to live investment professionals from day one. 

Combining digital advice with trained and registered 
investment professionals ensures clients can access a 
calming voice during times of market volatility. At Schwab, 
we believe in the power of combining both technology AND 
people. In 2018, clients interacted with us digitally 4 billion 
unique times, but they also interacted with us over 25 million 
times in person or over the phone. Technology is a wonderful 
enabler, but when it comes to investing, people matter. 

Brand Matters—But Actions That Benefit 
Clients Matter More
In recent years, we have been honored to be recognized by 
many prestigious third parties such as Fortune magazine, 
J.D. Power, Investor’s Business Daily, Barron’s, and many 
others. Why does this matter? 

Because in the world we live in today—with a 24-hour news 
cycle, with overwhelming volumes of social media, with opinion 
blogs masquerading as news stories, and with increasingly 
sophisticated consumers—the value of what a company says 
about itself via advertising has never been lower.

While advertising retains a role in building a company, what 
really matters is whether what a company says about itself 
publicly is reflected in what it actually does. 

For example, every company claims it is “client focused,” but 
how many companies have proactively reduced prices by 
more than half a billion dollars over the past two years as we 
did, compelling our competitors to take similar actions?

6  Letter From the Chief Executive Officer

Every company says it is striving to delight clients, but why 
has no other investment services firm instituted a satisfaction 
guarantee as we did several years ago?

Every brokerage firm talks about putting their clients’ interests 
at the forefront, but why are so many firms reluctant to offer 
those clients fee-based, fiduciary investing advice that puts the 
clients’ best interests ahead of their own?

At Schwab, we believe that we earn client loyalty through 
our actions each and every day. We earn it by making 
courageous decisions that others criticize for their own 
purposes but that we believe are right in the long run. 

Let’s look at how we operate at Schwab in all three areas 
touched on by these questions.

Pricing. We have lowered our pricing to clients by more than 
a half billion dollars over the past two years. In each primary 
case, we did so proactively, motivating competitors to follow 
suit. Why? Because one of our core beliefs is that we should 
share the benefits of our growth with those making that 
growth possible—our clients. It is important to remember that 
every dollar an investor doesn’t pay in fees or commissions is 
an extra dollar in their pocket—where it belongs.

Satisfaction. A number of years ago we introduced a 
satisfaction guarantee for our clients. Why? If we do not 
delight our clients, or if they are dissatisfied with any aspect of 
our service, don’t they deserve a refund? What surprises me 
is that competitors often copy innovative ideas we introduce—
but not this time. At Schwab, we have the courage to stand 
behind what we do for clients. Shouldn’t everyone?

Fiduciary Standards. Much has been written in the past 
few years about fiduciary investment advice. The concept is 
simple. Does the investment provider place client interests 
above their own when offering investment advice? When a 
client invests in one of our fee-based investment advisory 
programs, they can be confident in this: As a fiduciary, we 
always act in the best interests of our clients. 

INVESTOR SERVICES ASSETS RECEIVING  
ONGOING ADVICE (In Billions At Year-End)

12%

5-Year Compound  
Annual Growth Rate

 $155.1  
2013

$272.4  
2018

“At Schwab, we believe that we 
earn client loyalty through our 
actions each and every day. We 
earn it by making courageous 
decisions that others criticize for 
their own purposes but that we 
believe are right in the long run.”

Our Commitment
I opened this letter to you, our valued stockholders, by 
discussing the dichotomy of this past year. While your 
company broke all historical records for client growth in 
new-to-firm households, new accounts, and core net new 
assets, our stock price ended the year down almost 20%. 
And while the economy demonstrated exceptional strength, 
with low inflation, record low unemployment, and healthy 
GDP growth, the stock market tumbled in the fourth quarter.

A short-term investor might logically ask, “What are you 
going to do differently to grow the stock price in 2019?” It’s 
a fair question. And my answer is simple: We will not change 
our core strategy!

Our “Through Clients’ Eyes” strategy is working—arguably 
better than at any time in our 40+ year history. Existing 
clients are responding and entrusting us with more of their 
hard-earned dollars than ever before. New clients are 
trusting Schwab with their money at record levels—younger 
investors, older investors, new investors, and highly affluent 
investors alike.

Markets go up and down. Interest rates go up and down. 
Consumer sentiment ebbs and flows. But a strategy based on 
serving others the way we would want to be served is timeless.

Of course, we will continue to change and adapt in  
ways that help us better serve clients through digital 
platforms, mobile capabilities, ever-improving services,  
and professional guidance. But who we are and what  
we believe in will not change.

Improving the client experience 
through Journey Mapping in Austin.

Our Commitment to Clients: We pledge to deliver 
premier service, build trusting client relationships, offer 
competitive pricing, and continue the great Schwab 
legacy of innovation—both in products and in technology.

Our Commitment to Stockholders: We pledge to 
be vigilant in terms of risk management and expense 
controls—treating every dollar of expense as if it came from 
our own wallet—as we work to enhance stockholder value.

Our Commitment to Employees: We pledge to invest 
in our people and in the resources needed to grow this 
company for years to come.

As I close my 11th opportunity to share with you, I would 
like to reiterate these commitments. We have adhered to 
a deeply held set of principles for the last decade, and as 
owners you can be confident that these principles remain 
at the very core of who we are and what we do every day at 
your company.

Thank you for your ongoing trust and confidence!

Warmly,

Walt Bettinger 
February 27, 2019

When I crafted my first Annual Report letter at the end of 
2008, at the height of the financial crisis, I ended with the 
following sentences:

linkedin.com/in/waltbettinger 
twitter.com/waltbettinger

I’d like to emphasize the things that remain true 
to Schwab, no matter how stormy the external 
environment may be.

Letter From the Chief Executive Officer  7

Schwab ranked 
as a top place 
to work in many 
of the places we 
call home

State of Arizona
State of Texas
Austin, Texas
Central Florida
Charlotte, North Carolina
Chicago, Illinois
Cleveland, Ohio
Dallas/Fort Worth, Texas
Denver, Colorado
Indianapolis, Indiana
San Francisco, California

As a firm, we have an unshakable 
belief in our purpose and in our 
culture of service. As an employer, 
we are committed to helping 
individuals unleash their potential 
and achieve their dreams—
challenging themselves as we seek 
to challenge the status quo on behalf 
of our clients. We place great value 
on the recognition we receive as 
an employer of choice, particularly 
those awards that are based on 
feedback from our employees.

Since 2013, Schwab has consistently 
been recognized as a top place to 
work, based on employee feedback 
in major markets where Schwab 
has significant concentrations of 
employees. In 2018, Schwab’s 
accolades expanded to include 
national recognition as one of The 
50 Best Top-Rated Workplaces 
by Indeed, A Best Company for 
Women by Fairygodboss, and 
a Top Employer by Careers & 
the disABLED magazine.

Corporate Equality

Since 2004, Charles Schwab has 
received a 100% rating on the 
Human Rights Campaign’s Corporate 
Equality Index. The index rates 
American workplaces on lesbian, gay, 
bisexual, and transgender equality.

Military-Friendly Workplace

Since 2012, Schwab has been 
recognized annually as a military-
friendly workplace and for its 
commitment to hiring veterans by 
Military Benefits magazine. And for a 
seventh consecutive year, Schwab was 
recognized as one of the Best of the 
Best Top Veteran-Friendly Companies 
by U.S. Veterans Magazine.

Indianapolis Schwabbies 
made a big impact during 
Schwab Volunteer Week.

8  Employer of Choice & Industry Recognition

2018 Customer  
Satisfaction Recognition

J.D. Power
Ranked by J.D. Power “Highest in Investor Satisfaction with Full 
Service Brokerage Firms, Three Years in a Row.”

Charles Schwab received the highest numerical score in the J.D. Power 2016–2018 Full 
Service Investor Satisfaction Study SM.  2018 study based on 4,419 total responses from 18 
firms measuring opinions of investors who used full-service investment institutions, surveyed 
November–December 2017. Your experiences may vary. Visit jdpower.com/awards.

FORTUNE
BUSINESS 
PERSON OF    
THE YEAR

2018 #1 Customer 
Service and Trade 
Reliability

2018  
Best Online 
Brokers

2018 Most  
Admired Companies 
Recognition

2018 Businessperson  
of the Year 
Walt Bettinger, CEO

Investor’s  
Business Daily
Schwab was named #1 
in Customer Service 
and Trade Reliability 
in the 2018 Investor’s 
Business Daily “Best 
Online Brokers” survey 
for the sixth year in a row. 
Schwab also received the 
highest rating for website 
performance for the third 
consecutive year.

From Investor’s Business Daily, 
January 29, 2018, ©2018 Investor’s 
Business Daily Inc. All rights 
reserved. Used by permission 
and protected by the Copyright 
Laws of the United States. The 
printing, copying, redistribution, 
or retransmission of this Content 
without express written permission 
is prohibited. Results based on an 
Investor’s Business Daily (“IBD”) 
and TechnoMetrica survey of 5,946 
visitors to the IBD website between 
July–August 2017 and September–
November 2017. Those individuals 
were asked to name and rate their 
primary online broker. Limiting data 
analysis only to firms that were 
cited by 125 or more participants, 
eight online brokers were ranked 
based on Customer Experience 
Index scores for thirteen separate 
attributes. For further information 
on how the ratings were calculated, 
see IBD’s Criteria and Methodology.

FORTUNE
Selected as one of  
The World’s Most 
Admired Companies® by 
FORTUNE Magazine.

From FORTUNE Magazine, February 
2018, ©2018 Fortune Media IP 
Limited. FORTUNE and The World’s 
Most Admired Companies are 
registered trademarks of Fortune 
Media IP Limited and are used under 
license. FORTUNE and Fortune 
Media IP Limited are not affiliated 
with, and do not endorse the 
products or services of, Charles 
Schwab.

FORTUNE
Walt Bettinger, CEO, 
was recognized by 
FORTUNE Magazine as 
a Businessperson of the 
Year for the fourth time, 
ranking #7 of 20 in 2018.

From FORTUNE ©2018 FORTUNE 
Media IP Limited.  FORTUNE is 
a trademark of FORTUNE Media IP 
Limited and is used under license. 
FORTUNE and FORTUNE Media IP 
Limited are not affiliated with, and 
do not endorse the products or 
services of, Charles Schwab.

Barron’s
Schwab rated a Top 
Online Broker in Barron’s 
survey of the Best Online 
Brokers, scoring an 
overall 4 out of 5 stars.

Barron’s: “2018 Online Broker 
Survey,” published March 24, 2018. 
Barron’s is a trademark of Dow 
Jones & Co., L.P. All rights reserved. 
Reprinted with permission of 
Barron’s. Schwab received 4 
out of 5 stars for the year 2018. 
Barron’s evaluated 19 firms in the 
following categories of service: 
Trading Experience and Technology; 
Usability; Mobile; Range of 
Offerings; Research Amenities; 
Portfolio Analysis and Reports; 
Customer Service, Education, and 
Security; and Costs.

Employer of Choice & Industry Recognition  9

Is This It?
For those of you who have followed or owned SCHW for more 
than a decade, you may recall our reassuring mantra in the 
darkest of days: the “coiled spring.” I’ve looked back, and I 
believe the first public references to the “coiled spring” were 
at our 2009 Business Update and in our 2010 Annual Report—
after that it seemed like it was mentioned at every Business 
Update through 2015. Even though our asset growth over 
the past decade continued at an impressive enough pace to 
earn us the industry moniker “asset-gathering machine,” the 
macroeconomic environment did not always convert that strong 
business growth into record financial results. 

The “coiled spring” referred to the pent-up earnings power in 
our model that was poised to occur when the environment 
was more favorable. And so, while we waited for rates and 
markets to improve, we continued growing assets and exercising 
discipline in our model, balancing near-term profitability with 
investments for the long-term growth of the business. In eight 
of the last 11 years, we generated positive operating leverage, a 
noteworthy feat for any financial services company during one of 
the most challenging economic environments in history. 

In December 2015, at last, the Fed started raising rates, and the 
“coiled spring” started to release. From 2016–2018, we not only 
drove record asset gathering, we also realized the best years in 
our company’s history in terms of revenue, pre-tax profit margin, 
and net income. We shared much of that benefit with clients—
nearly $400 million in annualized client cost savings since 2017. 
But with money fund fee waivers (which ran at $750 million 
a year at their peak) essentially eliminated; with the nine Fed 
Funds rate hikes having expanded our net interest margin (NIM) 
over 80 bps (from 1.57% in the third quarter of 2015 to 2.39% in 
2018); and with transfers of sweep money fund balances to bank 
and broker-dealer sweep totaling $81 billion since 2016 (with 
the remaining transfers expected by mid-2019), the questions I 
am getting from many of you now are: “Is there anything left?” 
“Is there still more juice in the orange?” “Has Schwab peaked?” 

It’s only natural to wonder this. It reminds me of when a friend 
and I decided to cycle across the U.S. from San Francisco to 
Boston upon graduating college. Just as we passed through the 
western states and rested for a day in the Tetons, we looked at 
each other and wondered whether we could sustain the pace 
and complete the trip. What we discovered was that while the 
next 3,100 miles had different terrain and challenges than the 
first part of the trip, we actually increased our pace. 

So, is this it for Schwab? We believe, unequivocally, the answer 
is no. Let’s examine what led to such remarkable 2018 results, 
and then we’ll discuss what’s ahead.

2018 Results
In the 2017 Annual Report, I outlined our initial 2018 
performance expectations: assuming 6.5% S&P 500® Index 
appreciation, a slight rise in daily average revenue trades 
(DARTs) from 2017, one rate hike in June 2018, and an average 

10  Letter From the Chief Financial Officer

Peter Crawford 
Chief Financial Officer

“ In eight of the last 11 years, 
we generated positive 
operating leverage, a 
noteworthy feat for any 
financial services company 
during one of the most 
challenging economic 
environments in history.”

10-year Treasury yield of 2.55%, we believed we could 
produce low teens revenue growth, a gap between revenue 
and expense growth of 100–200 basis points, and a pre-tax 
profit margin of around 43%. 

So what happened? 2018 began with strong market 
momentum from a historical nine consecutive quarters of 
positive returns, but it got interesting in February as the 
CBOE Volatility Index® had its largest one-day increase 
ever of 116%. And while things seemed to settle down 
from March through November, with record highs for most 
indices mid-year, the markets certainly went on a wild ride 
at the end of the year. As Walt mentioned in his letter, even 
though by most economic measures things seemed okay, 
the market and the economy took somewhat divergent 
paths in 2018, and we finished the year with the S&P down 
6%. The Fed raised the target overnight rate not just once, 
but four times, affecting broader rates, with an average 
1-month LIBOR yield of 2.02% and average 10-year 
Treasury yield at 2.91%.

How did we fare amidst this somewhat tumultuous 
environment? With our best performance yet. Clients 
continued to turn to Schwab, and we gathered a record 
$227.8 billion in core net new assets, more than double 
those in 2008. With an organic asset growth rate of 7% 
and a supportive environment for much of the year, we 
crossed the $10 billion revenue mark for the first time, 
producing 18% growth over 2017. Net interest revenue 
set a record at $5.8 billion, up 36% year-over-year due to 
the Fed’s rate normalization and higher interest-earning 
assets, which reflect both client cash allocations and the 
transfer of sweep money market funds to bank and broker-
dealer sweep. As we progressed with these transfers, the 
corresponding money fund revenue naturally declined, yet 
positive flows in our advice solutions and other investment 
products kept asset management and administration 
fees at $3.2 billion, down just 5% from last year. Record 
trading activity from our clients resulted in trading revenue 
reaching $763 million, up 17% from 2017.

In last year’s letter, I also covered our spending plans and noted 
that we would be making significant investments in digital, 
technology infrastructure, and business process redesign—to 
serve clients better, fuel growth, and also drive efficiency 
and scale as we bend our cost curve into the future. These 
investments, as well as healthy increases in client-facing 
employees and marketing to support and fuel our business 
growth, led to a 12% increase in total expenses. The gap 
between revenue and expense growth was 550 basis points, 
and our expense on client assets (EOCA), a key efficiency 
measure and an indicator of one of our core competitive 
advantages, remained at 16 basis points—our all-time low and 
the best we’ve seen among public investment services firms. 
With a more favorable tax environment, our net income was 
a record $3.5 billion, up 49% from 2017. And we drove a 19% 
return on equity, our highest annual level in ten years.

“ How did we fare amidst this somewhat 
tumultuous environment? With our best 
performance ever.”

Probably the most notable change in 2018 was our expansion 
of capital return. While much of our capital supported 
balance sheet growth of 22% (from both sweep transfers and 
organic activity), the macroeconomic environment and our 
performance left us in an excess capital position. Throughout 
2018, we raised the quarterly cash dividend 63%, and after 10 
years, we resumed stock repurchases, buying back $1 billion 
by year-end. Altogether, our revenue, expenses, and capital 
return, along with tax reform, resulted in a 52% increase in 
diluted earnings per share (EPS). 2018 was certainly a year 
where the Schwab financial formula was not just working, it 
was producing record performance. 

CORE NET NEW ASSETS AND ORGANIC GROWTH RATE (In Billions At Year-End) 

8%

7%

7%

7%

7%

5%

5%

5%

5%

6%

 $87.3  
2009

 $78.1  
2010

 $82.3  
2011

 $112.4  
2012

 $140.8  
2013

 $124.8  
2014

 $134.7  
2015

 $125.5  
2016

 $198.6  
2017

 $227.8  
2018

Letter From the Chief Financial Officer  11

Our Financial Formula
It probably makes sense to take a moment to review what 
we mean by that formula. Although we may seem complex—
with nearly $300 billion in total balance sheet assets and a 
broker-dealer, a bank, and an asset manager as our primary 
subsidiaries—our financial formula (how we actually operate) 
is very straightforward. It all centers on our core strategy: 
“Through Clients’ Eyes.” By focusing on our clients’ needs, 
we attract assets, and we translate that business growth 
into solid revenue growth through multiple sources. With 
disciplined expense and capital management, we convert that 
revenue growth into higher levels of bottom-line performance. 

Historically, we have spoken about our formula as having 
the following components: organic asset growth in the 
mid-single-digit range and market appreciation at a 6.5% 
long-term average together help to create total asset 
growth in the upper single-digit or low double-digit range. 
We then seek to monetize those assets and, depending on 
the environment, we can get to a similar growth range for 
revenue. Then we manage our expenses, which we believe 
could have a low-to-mid-single-digit growth rate, to create 
margin expansion as well as pre-tax income growth that 
is stronger than revenue growth. Depending on our capital 
needs, we can potentially generate EPS growth at a level 
higher than that pre-tax income growth.

When we look at the past 10 years, from 2009 to 2018, 
here’s how our actual results line up with the formula:

“THROUGH THE CYCLE” DYNAMICS (2009–2018) 1

NET REVENUES (In Millions At Year-End)

13%

5-Year Compound  
Annual Growth Rate

$5,435 
2013

$10,132 
2018

PRE-TAX PROFIT MARGIN

45.0%

42.4%

40.0%

Results

34.9%

35.7%

Organic Client  
Asset Growth

Financial 
Formula

5%–7%

Market Appreciation

6.5%

Total Client  
Asset Growth

Revenue Growth

Pre-Tax  
Income Growth

Pre-Tax  
Profit Margin

EPS Growth

High single to  
low double-digits

High single to  
low double-digits

Stronger than 
revenue growth

Flat to  
expanding

At least low 
double-digits

6%

9%

10%

10%

15%

1500 bps 
expansion

15%

2014

2015

2016

2017

2018

RETURN ON EQUITY

19%

15%

14%

1 All growth numbers represent CAGRs except for the Organic Client Asset 
Growth, which is the average growth for the period.

So while in any one year the formula might not work 
perfectly, you can see that through the cycle, it delivers.

12%

12%

12  Letter From the Chief Financial Officer

2014

2015

2016

2017

2018

What’s Ahead?
So, what’s ahead? First and foremost, the financial formula 
should endure. Why? The simple answer is: It works. We 
have shown that pursuing our “Through Clients’ Eyes” 
strategy drives asset growth. And plenty of opportunity 
remains. We estimate total investable wealth (consisting of 
assets in defined contribution, retail wealth management 
and brokerage, and registered investment advisor channels, 
along with bank deposits) exceeds $45 trillion. With a 
market share of less than 10%, there are still many investors 
who would be better served by working with us. We see 
no structural reason why our “asset-gathering machine” 
in the next 10 years will be any less effective than in the 
past. Schwab is a growth company—it’s in our DNA. We 
will remain ever-focused on gathering the largest possible 
amount of investable wealth, year after year.

What does this all mean for 2019? First, let’s discuss the 
current environment. One word comes to mind: uncertainty. 
For 2019, there are several dynamics at play in terms of 
rates, the market, DARTs, and cash balances (to name just 
a few). So, for simplicity’s sake, let’s assume a 6.5% market 
appreciation off of mid-January levels, one Fed rate hike in 
June 2019, the average 10-year Treasury yield at 2.80%, 
and DARTs up 5%. As client cash is a significant variable, 
we should think in terms of a potential range of outcomes. 
For example, if clients continue their recent trend of sorting 
more transactional cash into higher-yielding alternatives 
beyond the first quarter of 2019, our balance sheet could 
decline for the year, perhaps by 8% or so. If clients are done 
with that process after the first quarter, we could see the 
balance sheet grow, perhaps in the low to mid-single-digits. 
Given that span of potential balance sheet growth, revenue 
growth could range from 7%–11%.

On the expense side, we are convinced we can continue 
to bend our cost curve in the future as our investments 
focus on driving both growth and efficiency. We often talk 
about our expense discipline—knowing when to invest more 
and when to pull back. 2016–2018 were examples where 
we spent much more, with an average three-year growth 
rate of 11%—but it isn’t necessary, realistic, or prudent to 
spend at that rate every year. In the long run, we anticipate 
expenses growing at the low-to-mid-single-digit rate. But 
this doesn’t mean that every year we will generate the 
same amount or even any operating leverage. Just as in the 
past, there may be years when the revenue environment 
is more favorable than others, and that can play a role in 
determining our investments and profitability. Our focus is 
on operating as efficiently as we can so that EOCA declines 
and margins expand over time, eventually reaching a natural 
peak margin consistent with sustaining an appropriate level 
of investment—rest assured that we are doing nothing to 
artificially constrain our profitability. 

I’m often asked about our efforts to drive efficiency, given 
our already low cost structure and what we’re getting for the 
increased spending we’ve been doing the last few years. As 
efficient as we are, with the advances in technology and data 
analytics, we have an enormous opportunity to drive even 

Thoughtfully designed workspaces enhance 
our San Francisco employees’ workflow.

“ By focusing on our 
clients’ needs, we 
attract assets, and 
we translate that 
business growth 
into solid revenue 
growth through 
multiple sources.”

Letter From the Chief Financial Officer  13

Our new Austin campus is home 
to 1,900 employees and is a digital 
innovation center of excellence.

“ I see the financial formula 
working—evolving to be 
not just about growth, 
but about growth and 
meaningful capital return.”

greater efficiency across our business. We are confident that 
our efforts will pay dividends in the years ahead with lower 
EOCA, lower expense growth, and a more stable foundation 
on which to continue growing.

Amidst all of the uncertainty and potential revenue variability 
for 2019, we expect to moderate our expense growth 
from its recent double-digit pace to between 6% and 7%, 
implying an operating leverage range of 0–500 basis points 
and a minimum pre-tax profit margin of 45%. We remain 
convinced that our owners would rather see us invest 
appropriately in the business—to both support the growth 

we have achieved and fuel growth and efficiency in the years 
ahead—than manage profit margin to some arbitrary level. 
Just as in the past, however, if the environment pans out 
even better than our assumptions, then we would expect 
stronger revenue to yield a stronger margin. So, our 2019 
outlook contemplates profitable growth even if there is no 
significant help from DARTs, cash balances, short-term and 
long-term rates, or the market.

As we support business growth and aim to keep our 
consolidated Tier 1 Leverage Ratio within our 6.75%–7.00% 
operating objective, our anticipated capital return priorities 

EXPENSE AS A PERCENTAGE OF AVERAGE CLIENT ASSETS (In Basis Points)

24

24

20

19

18

17

17

16

16

16

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

14  Letter From the Chief Financial Officer

will likely encompass both common dividends and share 
repurchases. To the extent we’re generating excess capital, 
we’d look to maintain our regular cash dividend at the middle 
or upper end of our 20%–30% of earnings target range and 
to utilize our Board’s recent $4 billion Share Repurchase 
authorization opportunistically. Any potential repurchases will 
help strengthen EPS as we sustain a healthy balance sheet. 

I am fortunate enough to have been with Schwab since 
2001 and have experienced nearly two decades of our 
challenges and successes. I am excited about what’s 
ahead. I see growth—in the retail channel, in the registered 
investment advisor channel, in new clients coming to 
Schwab, in younger clients, in clients seeking advice, in 
our existing branches, in our independent branches. I see 
huge efficiency and productivity opportunities—in serving 
clients more digitally, in attracting clients more effectively 
via our marketing, in driving more scale in our back office, 
in helping our frontline employees be more productive, in 

broadening the reach of our platforms. I see the financial 
formula working—evolving to be not just about growth, but 
about growth and meaningful capital return. I see employee 
and management commitment—in operating “through 
clients’ eyes,” in effective risk management, in maximizing 
shareholder value. 

So, is this it? Not even close.

Peter Crawford 
February 27, 2019

Fueling 
Ongoing 
Growth

We’ll continue building forward momentum by staying 
true to our strategy of seeing “Through Clients’ Eyes” and 
anticipating their needs. We are incredibly optimistic about 
the opportunities ahead.

Active Brokerage Accounts

Total Employees

+8%   11.6 Million

+11%   19,500

Core Net New Assets 

Capital Expenditures

+15%   $227.8 Billion +40%   $576 Million

All Proprietary Mutual Funds and ETFs

Total Expenses

+1%   $348.6 Billion +12%   $5.6 Billion

As of December 31, 2018. All percentages refer to the year-over-year change from 2017 to 2018.

Letter From the Chief Financial Officer  15

Financial  
Highlights

(In Millions, Except Per Share Amounts and As Noted)

Net revenues
Expenses excluding interest
Net income available to common stockholders
Basic earnings per common share
Diluted earnings per common share
Dividends declared per common share 
Weighted-average common shares outstanding—diluted
Closing market price per share (at year-end)

Book value per common share (at year-end)

Net revenue growth
Pre-tax profit margin 
Return on average common stockholders' equity
Full-time equivalent employees (at year-end, in thousands) 

SCHW Stock Price At Year-End For The Past Ten Years

$60

$50

$40

$30

$20

$10

GROWTH RATE

1-YEAR
2018–2017
18% 
12% 
53% 
52% 
52% 
44% 
1% 
(19%)

2018 
$ 10,132 
$  5,570 
$  3,329 
$  2.47 
$  2.45 
 .46 
$
 1,361 
$  41.53 

2017 
$ 8,618 
$ 4,968 
$ 2,180 
1.63 
$
1.61 
$
.32 
$
1,353 
$ 51.37 

2016 
$ 7,478 
$ 4,485 
$ 1,746 
1.32 
$
1.31 
$
.27 
$
1,334 
$ 39.47 

15% 

$  13.42 

$ 11.70 

$ 10.23 

18% 
45.0%
19%
19.5 

15% 
42.4%
15%
17.6 

17% 
40.0%
14%
16.2 

11% 

$41.53

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

16  Financial Highlights

Growth in 
Client Assets 
and Accounts

(In Billions, at Year-End, Except As Noted)

Assets in client accounts
Schwab One®, certain cash equivalents and bank deposits
Proprietary mutual funds (Schwab Funds® and Laudus Funds®):

Money market funds
Equity and bond funds (1,2)

Total proprietary mutual funds

Mutual Fund Marketplace® (3):

Mutual Fund OneSource® and other non-transaction fee funds (4)
Mutual fund clearing services
Other third-party mutual funds (4)
Total Mutual Fund Marketplace
Total mutual fund assets
Exchange-traded funds (ETFs) (1)

Proprietary ETFs (2)
ETF OneSource (3)
Other third-party ETFs
Total ETF assets

Equity and other securities (1,4)
Fixed income securities
Margin loans outstanding

Total client assets

Client assets by business (5)

Investor Services
Advisor Services

Total client assets

GROWTH RATES

COMPOUNDED 
4-YEAR

ANNUAL 
1-YEAR
2014–18 2017–18

2018

 2017

 2016

 2015

 2014

18% 

32%  $  261.2  $

198.6 $

197.4 $

161.1 $

136.0

(2%)
7% 
-

(6%)
-
8% 
3% 
2% 

44% 
20% 
12% 
18% 
6% 
13% 
8% 
7% 

6% 
8% 
7% 

(6%)
(3%)
(5%)

(20%)
(38%)
(5%)
(15%)
(13%)

153.5 
79.9 
 233.4 

180.5 
164.4 
650.4 
995.3 
1,228.7 

163.6
82.5
246.1

225.2
265.4
682.6
1,173.2
1,419.3

163.5
66.1
 229.6

198.9
196.6
558.2
953.7
1,183.3

166.1
62.4
228.5

207.7
186.5
496.4
890.6
1,119.1

167.9
61.5
229.4

234.4
164.7
486.2
885.3
1,114.7

16% 
7% 
-
4% 
(6%)
25% 
5% 

26.9
14.7
194.7
236.3
802.2
188.7
(14.3)
(3%) $ 3,252.2  $  3,361.8 $  2,779.5 $  2,513.8 $ 2,463.6

115.2 
30.6 
309.9 
455.7 
1,019.8 
306.1 
(19.3)

99.1
28.7
308.8
436.6
1,080.0
245.6
(18.3)

59.8
21.2
238.3
319.3
886.5
208.3
(15.3)

39.7
16.1
207.4
263.2
799.0
187.2
(15.8)

(6%) $  1,701.7  $ 1,810.9 $ 1,495.4 $ 1,358.6 $ 1,325.2
1,138.4
(3%) $ 3,252.2  $ 3,361.8 $ 2,779.5 $ 2,513.8 $ 2,463.6

1,550.5 

1,550.9

1,284.1

1,155.2

-

Net growth in assets in client accounts (for the year ended)

Net new assets by business (5)
Investor Services (6,7)
Advisor Services (8)

Total net new assets

Net market (losses) gains

Net (decline) growth

New brokerage accounts (in thousands, for the year ended)
Clients (in thousands)

Active Brokerage Accounts (9)
Banking Accounts
Corporate Retirement Plan Participants (6)

(24%)
14% 
2% 

(84%) $
5% 

 19.4  $
114.5 

(43%) $  133.9  $

(243.5)
$  (109.6) $

123.7 $
109.4
233.1 $
349.2
582.3 $

58.4 $
67.1
125.5 $
140.2
265.7 $

84.1 $
55.3
139.4 $
(89.2)

50.2 $

13%

5% 
7% 
4% 

9%

8% 
9% 
6% 

1,576

1,441

1,093

1,070

11,593
1,302 
1,655

10,755
1,197
1,568

10,155
1,106
1,543

9,769
1,033
1,519

57.4
67.4
124.8
89.4
214.2

972

9,386
985
1,428

(1) Effective 2014, ETFs are presented separately; they were previously included in Equity and bond funds and Equity and other securities. Prior period information has been recast to 

reflect this change.

(2) Includes proprietary equity and bond funds and ETFs held on and off the Schwab platform. As of December 31, 2018, off-platform equity and bond funds and ETFs were $10.4 billion 

and $30.1 billion, respectively.

(3) Excludes all proprietary mutual funds and ETFs.
(4) In 2015, certain Mutual Fund OneSource® balances were reclassified to Other third-party mutual funds and Equity and other securities. Prior period information has been recast to 

reflect this change.

(5) In 2015, the company realigned its reportable segments as a result of organizational changes. The Corporate Brokerage Retirement Services business was transferred from the Investor 

Services segment to the Advisor Services segment. Prior period segment information has been recast to reflect this change.

(6) In 2015, the company increased its reported totals for overall client assets and retirement plan participants by $6.1 billion and 35,000, respectively, to reflect the final impact of the 

consolidation of its retirement plan recordkeeping platforms as previously announced in 2013. 

(7) 2018 includes outflows of $93.9 billion from certain mutual fund clearing services clients. 2017 includes inflows of $34.5 billion from certain mutual fund clearing services clients and 
an outflow of $9.0 billion from a mutual fund clearing services client. 2016 includes an inflow of $2.7 billion from a mutual fund clearing services client. 2015 includes inflows of $32.5 
billion from certain mutual fund clearing service clients. 2014 includes inflows of $10.2 billion and an outflow of $3.4 billion from certain mutual fund clearing services clients.

(8) 2015 includes an outflow of $11.6 billion relating to the company’s planned resignation from an Advisor Services cash management relationship. 
(9) Periodically, the company reviews its active account base. In 2018, the definition of active brokerage accounts was standardized across all account types as accounts with activity 

within the preceding 270 days. This change increased active accounts by approximately 63,000. In 2017, active brokerage accounts were reduced by approximately 48,000 as a result of 
low-balance closures.

Growth in Client Assets and Accounts  17

 
 
 
 
 
Executive  
Management

Charles R. Schwab
Chairman of the Board

Jonathan M. Craig
Senior Executive Vice President

Walter W. Bettinger II
President and Chief Executive Officer

Steven H. Anderson
Executive Vice President, 
Retirement Plan Services

Catherine Casey
Executive Vice President, 
Human Resources

Marie A. Chandoha
Chief Executive Officer,  
Charles Schwab Investment 
Management, Inc.

Jason Clague
Executive Vice President, 
Operational Services

Bernard J. Clark
Executive Vice President,  
Advisor Services

Peter Crawford
Executive Vice President and 
Chief Financial Officer

David R. Garfield
Executive Vice President, General 
Counsel and Corporate Secretary

G. Andrew Gill
Executive Vice President  
and Chief Marketing Officer

Neesha Hathi
Executive Vice President and 
Chief Digital Officer

Tim Heier
Executive Vice President and 
Chief Technology Officer

Dennis Howard
Executive Vice President and 
Chief Information Officer

Lisa Kidd Hunt
Executive Vice President, 
International Services and  
Business Initiatives

Terri R. Kallsen
Executive Vice President, 
Investor Services

Mitch Mantua
Executive Vice President, Internal Audit

Joseph R. Martinetto
Senior Executive Vice President and 
Chief Operating Officer

Nigel J. Murtagh
Executive Vice President, 
Corporate Risk

Paul V. Woolway
President and Chief Executive Officer, 
Charles Schwab Bank

18  Executive Management

UNITED STATES
SECURITIES  AND  EXCHANGE  COMMISSION
Washington, D.C. 20549

FORM  10-K

ANNUAL  REPORT  PURSUANT  TO  SECTION  13  OR  15(d)
OF  THE  SECURITIES  EXCHANGE  ACT  OF  1934

For the fiscal year ended December 31, 2018

Commission file number 1-9700

THE  CHARLES  SCHWAB  CORPORATION

(Exact name of registrant as specified in its charter)

Delaware
(State or other jurisdiction
of incorporation or organization)

94-3025021
(I.R.S. Employer Identification No.)

211 Main Street, San Francisco, CA  94105
(Address of principal executive offices and zip code)

Registrant’s telephone number, including area code:  (415) 667-7000

Securities registered pursuant to Section 12(b) of the Act:

Title of each class

Common Stock – $.01 par value per share
Depositary Shares, each representing a 1/40th ownership interest in a

   share of 6.00% Non-Cumulative Preferred Stock, Series C
Depositary Shares, each representing a 1/40th ownership interest in a

Name of each exchange on which registered

New York Stock Exchange

New York Stock Exchange 

   share of 5.95% Non-Cumulative Preferred Stock, Series D

New York Stock Exchange

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes 

   No 

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange Act. Yes 

   No 

Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during 
the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for 
the past 90 days. Yes 

   No 

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of 
Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes 

   No 

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of 
registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this 
Form 10 K. 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or emerging 
growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 
12b-2 of the Exchange Act.

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or 
revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes 

    No 

As of June 30, 2018, the aggregate market value of the voting stock held by non-affiliates of the registrant was $62.1 billion. For purposes of this information, 
the outstanding shares of Common Stock owned by directors and executive officers of the registrant were deemed to be shares of the voting stock held by 
affiliates.

The number of shares of Common Stock outstanding as of January 31, 2019, was 1,332,893,531.

DOCUMENTS INCORPORATED BY REFERENCE

Part III of this Form 10-K incorporates certain information contained in the registrant’s definitive proxy statement for its annual meeting of stockholders, to be 
held May 15, 2019, by reference to that document.

THE CHARLES SCHWAB CORPORATION

Annual Report On Form 10-K
For Fiscal Year Ended December 31, 2018 

TABLE OF CONTENTS

Part I

Item 1.

Business

General Corporate Overview
Business Strategy and Competitive Environment
Sources of Net Revenues
Products and Services
Regulation
Available Information

Risk Factors
Unresolved Staff Comments
Properties
Legal Proceedings
Mine Safety Disclosures

Item 1A.
Item 1B.
Item 2.
Item 3.
Item 4.

Part II

Item 5.

Market for Registrant’s Common Equity, Related Stockholder Matters, and Issuer Purchases of

Equity Securities

Item 6.
Item 7.

Selected Financial Data
Management’s Discussion and Analysis of Financial Condition and Results of Operations

Forward-Looking Statements
Glossary of Terms
Overview
Current Regulatory Environment and Other Developments
Results of Operations
Risk Management
Capital Management
Fair Value of Financial Instruments
Critical Accounting Estimates

Quantitative and Qualitative Disclosures About Market Risk
Financial Statements and Supplementary Data
Changes in and Disagreements With Accountants on Accounting and Financial Disclosure
Controls and Procedures
Other Information

Directors, Executive Officers, and Corporate Governance 
Executive Compensation
Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters
Certain Relationships and Related Transactions, and Director Independence
Principal Accountant Fees and Services

Item 7A.
Item 8.
Item 9.
Item 9A.
Item 9B.

Part III

Item 10.
Item 11.
Item 12.
Item 13.
Item 14.

Part IV

Item 15.

Exhibits, Financial Statement Schedules

Exhibit Index
Signatures
Statistical Disclosure by Bank Holding Companies

1
1
1
2
2
5
8
9
15
16
16
16

17
19
20
20
22
25
27
28
35
42
46
46
48
49
105
105
105

105
108
108
108
108

109
110
114
F-1

 
 
THE CHARLES SCHWAB CORPORATION

PART I

Item 1.   Business

General Corporate Overview

The Charles Schwab Corporation (CSC) is a savings and loan holding company, headquartered in San Francisco, California. 
CSC was incorporated in 1986 and engages, through its subsidiaries (collectively referred to as Schwab or the Company), in 
wealth management, securities brokerage, banking, asset management, custody, and financial advisory services. At 
December 31, 2018, Schwab had $3.25 trillion in client assets, 11.6 million active brokerage accounts, 1.7 million corporate 
retirement plan participants, and 1.3 million banking accounts.

Significant business subsidiaries of CSC include the following:

•  Charles Schwab & Co., Inc. (CS&Co), incorporated in 1971, a securities broker-dealer with over 355 domestic 

branch offices in 47 states, as well as a branch in the Commonwealth of Puerto Rico. In addition, Schwab serves 
clients through branch offices in the United Kingdom (U.K.), Hong Kong, Singapore, and Australia through 
various subsidiaries;

•  Charles Schwab Bank (CSB), a federal savings bank; and 
•  Charles Schwab Investment Management, Inc. (CSIM), the investment advisor for Schwab’s proprietary mutual 

funds (Schwab Funds®) and Schwab’s exchange-traded funds (Schwab ETFs™).

Schwab provides financial services to individuals and institutional clients through two segments – Investor Services and 
Advisor Services. The Investor Services segment provides retail brokerage and banking services to individual investors, and 
retirement plan services, as well as other corporate brokerage services, to businesses and their employees. The Advisor 
Services segment provides custodial, trading, banking, and support services, as well as retirement business services, to 
independent registered investment advisors (RIAs), independent retirement advisors, and recordkeepers. These services are 
further described in the segment discussion below.

As of December 31, 2018, Schwab had full-time, part-time, temporary employees, and persons employed on a contract basis 
that represented the equivalent of approximately 19,500 full-time employees.

Unless otherwise indicated, the terms “Schwab,” “the Company,” “we,” “us,” or “our” mean CSC together with its 
consolidated subsidiaries.

Business Strategy and Competitive Environment

Schwab was founded on the belief that all Americans deserve access to a better investing experience. Although much has 
changed in the intervening years, our purpose remains clear – to champion every client’s goals with passion and integrity. 
Guided by this purpose and our vision of creating the most trusted leader in investment services, management has adopted a 
strategy described as “Through Clients’ Eyes.”

This strategy emphasizes placing clients’ perspectives, needs, and desires at the forefront. Because investing plays a 
fundamental role in building financial security, we strive to deliver a better investing experience for our clients – individual 
investors and the people and institutions who serve them – by disrupting longstanding industry practices on their behalf and 
providing superior service. We also aim to offer a broad range of products and solutions to meet client needs with a focus on 
transparency, value, and trust. In addition, management works to couple Schwab’s scale and resources with ongoing expense 
discipline to keep costs low and ensure that products and solutions are affordable as well as responsive to client needs. In 
combination, these are the key elements of our “no trade-offs” approach to serving investors. We believe that following this 
strategy is the best way to maximize our market valuation and stockholder returns over time.

Management estimates that investable wealth in the United States (U.S.) (consisting of assets in defined contribution, retail 
wealth management and brokerage, and registered investment advisor channels, along with bank deposits) currently exceeds 
$45 trillion, which means the Company’s $3.25 trillion in client assets leaves substantial opportunity for growth. Our 
strategy is based on the principle that developing trusted relationships will translate into more assets from both new and 

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THE CHARLES SCHWAB CORPORATION

existing clients, ultimately driving more revenue, and along with expense discipline and thoughtful capital management, will 
generate earnings growth and build long-term stockholder value.

Within Investor Services, our competition in serving individual investors spans brokerage, wealth management, and asset 
management firms, as well as banks and trust companies. In the Advisor Services arena, we compete with institutional 
custodians, traditional and discount brokers, banks, and trust companies.

Across both segments, our key competitive advantages are:

Scale and Size of the Business – As one of the largest investment services firms in the U.S., we are able to spread 
operating costs and amortize new investments over a large base of clients, and harness the resources to evolve 
capabilities to meet client needs.

•  Operating Efficiency – Coupled with scale, our operating efficiency and sharing of infrastructure across different 
businesses creates a cost advantage that enables us to competitively price products and services while profitably 
serving many different client channels.

•  Operating Structure – Providing bank and asset management services to broker-dealer clients helps serve a wider 
array of needs, thereby deepening relationships, enhancing the stability of client assets, and enabling diversified 
revenue streams.

•  Brand and Corporate Reputation – In an industry dependent on trust, Schwab’s reputation and brand across 

multiple constituents enables us to attract clients and employees while credibly introducing new products to the 
market.

•  Service Culture – Delivering a great client experience earns the trust and loyalty of clients and increases the 

likelihood that those clients will refer others.

•  Willingness to Disrupt – Management’s willingness to challenge the status quo, including our own business 

practices, to benefit clients fosters innovation and continuous improvement, which helps to attract more clients and 
assets.

Sources of Net Revenues

Our major sources of net revenues are net interest revenue, asset management and administration fees, and trading revenue. 
These revenue streams are supported by the combination of bank, broker-dealer, and asset management operating 
subsidiaries, each of which brings specific capabilities that enable us to provide clients with the products and services 
they are looking for.

Net interest revenue is the difference between interest generated on interest-earning assets and interest paid on funding 
sources, the majority of which is derived from client cash balances awaiting investment, held by Schwab as part of clients’ 
overall relationship with the Company. While certain of these client cash balances are held on CS&Co’s balance sheet or 
swept to our money market funds, a substantial amount of existing balances – and most new inflows of cash awaiting 
investment – are swept to a banking subsidiary. Interest-earning assets are primarily comprised of high-quality fixed income 
securities, margin loans, and bank loans.

The majority of asset management and administration fees are earned from proprietary money market mutual funds, 
proprietary and third-party mutual funds and exchange-traded funds (ETFs), and fee-based advisory solutions.

Trading revenue includes commissions earned for executing trades for clients in individual equities, options, futures, fixed 
income securities, and certain third-party mutual funds and ETFs, as well as principal transaction revenue earned primarily 
from actions to support client trading in fixed income securities.

Products and Services

We offer a broad range of products through intuitive end-to-end solutions, including robust digital capabilities, to address 
our clients’ varying investment and financial needs. Examples of these product offerings include the following:

•  Brokerage – an array of full-feature brokerage accounts with equity and fixed income trading, margin lending, 

options trading, and cash management capabilities including third-party certificates of deposit;

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THE CHARLES SCHWAB CORPORATION

•  Mutual funds – third-party mutual funds through the Mutual Fund Marketplace®, including non-transaction fee 
mutual funds through the Mutual Fund OneSource® service, which also includes proprietary mutual funds, plus 
mutual fund trading and clearing services to broker-dealers;

•  Exchange-traded funds – an extensive offering of ETFs, including many proprietary and third-party ETFs available 

without a commission through Schwab ETF OneSource™;

•  Advice solutions – managed portfolios of both proprietary and third-party mutual funds and ETFs, separately 

managed accounts, customized personal advice for tailored portfolios, specialized planning, and full-time portfolio 
management;

•  Banking – checking and savings accounts, first lien residential real estate mortgage loans (First Mortgages), home 

equity lines of credit (HELOCs), and pledged asset lines (PALs); and

•  Trust – trust custody services, personal trust reporting services, and administrative trustee services.

These investing services are made available through two business segments – Investor Services and Advisor Services. 
Schwab’s major sources of revenues are generated by both of the reportable segments, based on their respective levels of 
client assets and activity. Revenue is attributable to a reportable segment based on which segment has the primary 
responsibility for serving the client. The accounting policies of the reportable segments are the same as those described in 
“Item 8 – Financial Statements and Supplementary Data – Notes to Consolidated Financial Statements” (Item 8) – Note 2. 

Investor Services

Charles Schwab initially founded the Company over 40 years ago to provide individual investors with access to the financial 
markets at a reasonable cost. The Company has been expanding offerings over time in response to client needs, aiming to 
provide a compelling and often disruptive solution in the marketplace. As products and services have evolved over the years, 
the Investor Services segment has expanded and now includes the Retail Investor, Retirement Plan Services, Mutual Fund 
Clearing Services, and Off-Platform Sales business units. 

Through the Retail Investor business unit, we offer individual investors a multi-channel service delivery model, which 
includes online, mobile, telephone, and branch capabilities. We provide personalized service at competitive prices while 
giving clients the choice of where, when, and how they do business with us. Financial Consultants (FCs) in Schwab’s 
branches and regional telephone service centers focus on building and sustaining client relationships. We have the ability to 
meet client investing needs through a single ongoing point of contact, even as those needs change over time. We believe that 
this ability to give those clients seeking help, guidance, or advice with an individually tailored solution – ranging from 
occasional consultations to an ongoing relationship with a Schwab FC or an independent RIA in the Schwab Advisor 
Network® – is a competitive strength compared to the more fragmented or limited offerings of other firms. 

Our service delivery model provides quick and efficient access to a broad lineup of information, research, tools, trade 
execution, and administrative services, which clients can access according to their needs. For example, clients that trade 
more actively can use these channels to access highly competitive pricing, expert tools, and extensive service capabilities – 
including experienced, knowledgeable teams of trading specialists, and integrated product offerings. Management also 
believes the Company is able to compete with the wide variety of financial services firms striving to attract individual client 
relationships by complementing these capabilities with a range of investment and banking products.

Schwab strives to educate and assist clients in reaching their financial goals. Educational tools include workshops, webcasts, 
interactive courses, and online information about investing, from which Schwab does not earn revenue. Additionally, we 
provide various online research and analysis tools that are designed to help clients achieve better investment outcomes. As 
an example of such tools, Schwab Equity Ratings® is a quantitative model-based stock rating system that provides all clients 
with ratings on approximately 3,000 stocks, assigning each equity a single grade: A, B, C, D, or F. Schwab Equity Ratings 
International®, an international ranking methodology, covers stocks of approximately 4,000 foreign companies. 

Clients may seek specific investment recommendations, either from time to time or on an ongoing basis. Schwab provides 
clients seeking advice with personalized solutions. Our approach to advice is based on long-term investment strategies and 
guidance on portfolio diversification and asset allocation. This approach is designed to be offered consistently across all of 
Schwab’s delivery channels.

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THE CHARLES SCHWAB CORPORATION

Schwab Private Client™ features a personal advice relationship with a designated Portfolio Consultant, supported by a team 
of investment professionals who provide individualized service, a customized investment strategy developed in 
collaboration with the client, and ongoing guidance and execution.

For clients seeking a relationship in which investment decisions are fully delegated to a financial professional, Schwab 
offers several alternatives. We provide investors access to professional investment management in a diversified account that 
is invested exclusively in either mutual funds or ETFs through the Schwab Managed Portfolios and the Windhaven 
Investment Management® Strategies, or equity securities and ETFs through the ThomasPartners Investment Management® 
Strategies. We also refer investors who want to utilize a specific third-party money manager to direct a portion of their 
investment assets to the Schwab Managed Account program. Schwab Intelligent Portfolios®, available since 2015, are for 
clients who are looking to have their assets professionally managed via a fully automated online investment advisory 
service. In late 2016, we introduced Schwab Intelligent Advisory® to offer our clients a hybrid advisory service which 
combines live credentialed professionals and algorithm-driven technology to make financial and investment planning more 
accessible to investors. Finally, clients who want the assistance of an independent professional in managing their financial 
affairs may be referred to RIAs in the Schwab Advisor Network. These RIAs provide personalized portfolio management, 
financial planning, and wealth management solutions.

To meet the specific needs of clients who actively trade, Schwab offers integrated web- and software-based trading 
platforms, real-time market data, options trading, premium stock and futures research, and multi-channel access, as well as 
sophisticated account and trade management features, risk management and decision support tools, and dedicated personal 
support.

For U.S. clients wishing to invest in foreign equities, we offer a suite of global investing capabilities, including online access 
to certain foreign equity markets with the ability to trade in their local currencies. In addition, Schwab serves both foreign 
investors and non-English-speaking U.S. clients who wish to trade or invest in U.S. dollar-based securities. In the U.S., 
Schwab serves Mandarin-, Cantonese-, Spanish-, and Vietnamese-speaking clients through a combination of its branch 
offices, web-based and telephonic services.

We also offer equity compensation plan sponsors full-service recordkeeping for stock plans, stock options, restricted stock, 
performance shares, and stock appreciation rights. Specialized services for executive transactions and reporting, grant 
acceptance tracking, and other services are offered to employers to meet the needs of administering the reporting and 
compliance aspects of an equity compensation plan. In addition, we provide software and services for compliance 
departments of regulated companies and firms with special requirements to monitor employee personal trading, including 
trade surveillance technology.

Our Retirement Plan Services business unit offers a bundled 401(k) retirement plan product that provides retirement plan 
sponsors with extensive investment options, trustee or custodial services, and participant-level recordkeeping. Retirement 
plan design features, which increase plan efficiency and achieve employer goals, are also offered, such as automatic 
enrollment, automatic fund mapping at conversion, and automatic contribution increases. In addition to an open architecture 
investment platform, we offer access to low cost index mutual funds and ETFs. Individuals investing for retirement through 
401(k) plans can take advantage of bundled offerings of multiple investment choices, education, and third-party advice. This 
third-party advice service is delivered online, by phone, or in person, including recommendations based on the core 
investment fund choices in their retirement plan and specific recommended savings rates. Services also include support for 
Roth 401(k) accounts, profit sharing, and defined benefit plans.

Lastly, the Mutual Fund Clearing Services business unit provides custody, recordkeeping, and trading services to banks, 
brokerage firms, and trust companies, and the Off-Platform Sales business unit offers proprietary mutual funds, ETFs, and 
collective trust funds outside the Company. They are included within the Investor Services segment given their leveraging of 
the products and services offered to individual investors.  

Advisor Services

More than thirty years ago, Schwab supported a small group of entrepreneurial advisors who challenged the industry by 
creating independent firms. Through the Advisor Services segment, Schwab has become the largest provider of custodial, 
trading, banking, and support services to RIAs and their clients. We also provide retirement business services to independent 
retirement advisors and recordkeepers. Management believes that we can maintain our market leadership position primarily 

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THE CHARLES SCHWAB CORPORATION

through the efforts of our sales, support, technology, and business consulting service teams, which are dedicated to helping 
RIAs grow, compete, and succeed in serving their clients. In addition to focusing on superior service, we utilize technology 
to provide RIAs with a highly-developed, scalable platform for administering their clients’ assets easily and efficiently. 
Advisor Services sponsors and hosts a variety of national, regional, and local events designed to help RIAs identify and 
implement better ways to expand and efficiently manage their practices.

RIAs who custody client accounts at Schwab may use proprietary software that provides them with up-to-date client account 
information as well as trading capabilities. The Advisor Services website is the core platform for RIAs to conduct daily 
business activities online with Schwab, including viewing and managing client account information and accessing news and 
market information. The website provides account servicing capabilities for RIAs, including account opening, money 
movement, transfer of assets, trading, checking status, and communicating with our service team. The site provides multi-
year archiving of statements, trade confirms, and tax reports, along with document search capabilities. We also provide 
access to integrations with select third-party platforms, which support a variety of advisor needs including client relationship 
management, portfolio management systems, trade order management, and financial planning.

The Advisor Services website also provides interactive tools, educational content, and thought leadership for advisors 
turning independent. We offer a variety of services to help RIAs grow and manage their practices, including business, 
technology, and operations consulting on a variety of topics critical to an RIA’s success, as well as an annual RIA 
benchmarking study to help firms understand key business metrics relative to peers. We also offer an array of services to 
help advisors establish their own independent practices through a robust prospect consulting offer. To support them 
throughout their transition, we offer access to business start-up and transition consultants, technology engineers, and 
dedicated service teams.

Schwab provides a variety of educational materials, programs, and events to RIAs seeking to expand their knowledge of 
industry issues and trends, as well as sharpen their individual expertise and practice management skills. We update and share 
market research on an ongoing basis, and hold a series of events and conferences every year to discuss topics of interest to 
RIAs, including business strategies and best practices. Schwab sponsors and hosts the annual IMPACT® conference, which 
provides a national forum for the Company, RIAs, and other industry participants to gather and share information and 
insights, as well as a multitude of smaller events across the country each year.

RIAs and their clients have access to our broad range of products and services, including individual securities, mutual funds, 
ETFs, fixed income products, managed accounts, cash products, bank lending, and trust services. By functioning as the 
custodian, Schwab earns revenue associated with the underlying client assets invested in our products and utilization of the 
services we provide. In this capacity, we do not charge an explicit custodial fee. 

The Advisor Services segment also includes the Retirement Business Services and Corporate Brokerage Retirement Services 
business units. Retirement Business Services provides trust, custody, and retirement business services to independent 
retirement plan advisors and independent recordkeepers. Retirement plan assets are held at the Business Trust division of 
CSB. The Company and independent retirement plan providers work together to serve plan sponsors, combining the 
consulting and administrative expertise of the administrator with our investment, technology, trust, and custodial services. 
Retirement Business Services also offers the Schwab Personal Choice Retirement Account®, a self-directed brokerage 
offering for retirement plans.

Corporate Brokerage Retirement Services serves plan sponsors, advisors, and independent recordkeepers seeking a 
brokerage-based account to hold retirement plan assets. Retirement plans held at Schwab are either self-trusteed or trusteed 
by a separate, independent trustee. Corporate Brokerage Retirement Services also offers the Schwab Personal Choice 
Retirement Account®, and the Company Retirement Account, both of which are self-directed brokerage-based solutions 
designed to hold the assets of company-sponsored retirement plans.

Regulation

As a participant in the securities, banking and financial services industries, Schwab is subject to extensive regulation under 
both federal and state laws by governmental agencies, supervisory authorities, and self-regulatory organizations (SROs). We 
are also subject to oversight by regulatory bodies in other countries in which we operate. These regulations affect our 
business operations and impose capital, client protection, and market conduct requirements.

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THE CHARLES SCHWAB CORPORATION

Holding Company and Bank Regulation

CSC is a savings and loan holding company and is regulated, supervised, and examined by the Board of Governors of the 
Federal Reserve System (Federal Reserve). CSC’s principal depository institution subsidiary, CSB, is a federal savings bank 
and is regulated, supervised, and examined by the Office of the Comptroller of the Currency (OCC), the Consumer Financial 
Protection Bureau (CFPB), and the Federal Deposit Insurance Corporation (FDIC). CSC and CSB are also subject to 
regulation and various requirements and restrictions under state and other federal laws.

This regulatory framework is designed to protect depositors and consumers, the safety and soundness of depository 
institutions and their holding companies, and the stability of the banking system as a whole. This framework affects the 
activities and investments of CSC and its subsidiaries and gives the regulatory authorities broad discretion in connection 
with their supervisory, examination and enforcement activities and policies. Below is a discussion of significant regulations.  
Also see “Item 7 – Management’s Discussion and Analysis of Financial Condition and Results of Operations – Current 
Regulatory Environment and Other Developments” for information regarding significant proposed rulemaking related to our 
regulation.

Basel III Capital and Liquidity Framework

Banking organizations are subject to the regulatory capital rules issued by the Federal Reserve and other U.S. banking 
regulators, including the OCC and the FDIC. In addition to minimum risk-based capital requirements, banking organizations 
must hold additional capital, referred to as a capital conservation buffer, to avoid being subject to limits on capital 
distributions and discretionary bonus payments to executive officers. 

For the calculation of a banking organization’s regulatory capital and risk-weighted assets, the regulatory capital rules 
provide for a “standardized approach” framework and an “advanced approaches” framework. Depository institutions and 
their holding companies with consolidated total assets of $250 billion or more, or total on-balance-sheet foreign exposure of 
$10 billion or more, are required to calculate their regulatory capital and risk-weighted assets using an “advanced 
approaches” framework and must satisfy the minimum capital requirements under both approaches. Such companies must 
also maintain a minimum supplementary leverage ratio of at least 3.0%, must include accumulated other comprehensive 
income (AOCI) in their calculation of their capital ratios, are subject to an incremental capital buffer of up to 2.5% of 
common equity Tier 1 capital if imposed by the banking agencies, referred to as the countercyclical capital buffer, and are 
subject to certain other enhanced provisions, including additional reporting requirements. Once a banking organization 
becomes subject to the “advanced approaches” framework, the banking organization and its subsidiary depository 
institutions must adopt written implementation plans and complete satisfactory parallel runs of at least four consecutive 
quarters during which they must calculate their risk-weighted assets under both the “advanced approaches” and 
“standardized approach” framework. The Federal banking agencies will notify the banking organization and its subsidiaries 
when they determine that the banking organization and its subsidiaries have completed satisfactory parallel runs, which may 
take several years. The Federal Reserve, OCC, and FDIC have recently granted extensions and exemptions to CSC and its 
banking subsidiaries such that they will not be required to submit implementation plans until June 30, 2020. As a result of 
crossing the $250 billion threshold in 2018, CSC and its banking subsidiaries are subject to all other advanced approaches 
requirements – the supplementary leverage ratio, the inclusion of AOCI in the calculation of capital ratios, and the 
countercyclical capital buffer, which is currently 0%.

The liquidity coverage ratio (LCR) rule requires banking organizations with consolidated total assets of $250 billion or 
more, or total on-balance-sheet foreign exposure of $10 billion or more and their depository institution subsidiaries with 
$10 billion or more in total consolidated assets to hold high quality liquid assets (HQLA) in an amount equal to at least 
100% of their projected net cash outflows over a prospective 30-calendar-day period of acute liquidity stress, calculated on 
each business day. Other bank and savings and loan holding companies with total consolidated assets of $50 billion or more 
are subject to a modified LCR rule requiring them to hold HQLA in an amount equal to at least 70% of their projected net 
cash outflows over the 30-day period, calculated as of the last business day of the month. While we are currently subject to 
the modified LCR rule, we will become subject to the full LCR rule at the beginning of the second quarter of 2019.

- 6 -

THE CHARLES SCHWAB CORPORATION

Capital Stress Testing

Savings and loan holding companies and federal savings banks with total consolidated assets of more than $10 billion are 
required to conduct annual company-run stress tests using certain scenarios and prescribed stress-testing methodologies 
under the Dodd-Frank Act Stress Test (DFAST) rules. CSC reports the results to the Federal Reserve and CSB reports to the 
OCC. Both publish summaries of their stress test results. 

As a savings and loan holding company, CSC is not subject to the annual Comprehensive Capital Analysis and Review 
(CCAR) process, which requires certain financial institutions to submit annual capital plans to the Federal Reserve. 

Insured Depository Institution Resolution Plans

The FDIC requires insured depository institutions with total consolidated assets of $50 billion or more to submit to the 
FDIC periodic plans providing for their resolution by the FDIC in the event of failure (resolution plans or so-called “living 
wills”) under the receivership and liquidation provisions of the Federal Deposit Insurance Act. CSB is required to file with 
the FDIC a periodic resolution plan demonstrating how the bank could be resolved in an orderly and timely manner in the 
event of receivership such that the FDIC would be able to: ensure that the bank’s depositors receive access to their deposits 
within one business day; maximize the net present value of the bank’s assets when disposed of; and minimize losses 
incurred by the bank’s creditors.

Consumer Financial Protection

The CFPB has broad rulemaking, supervisory and enforcement authority for a wide range of federal consumer protection 
laws relating to financial products. The CFPB has examination and primary enforcement authority over depository 
institutions with $10 billion or more in consolidated total assets.

Deposit Insurance Assessments

The FDIC’s Deposit Insurance Fund (DIF) provides insurance coverage for certain deposits, generally up to $250,000 per 
depositor per account ownership type, and is funded by quarterly assessments on insured depository institutions. The FDIC 
uses a risk-based deposit premium assessment system that, for large insured depository institutions with at least $10 billion 
in total consolidated assets, uses a scorecard method based on a number of factors, including the institution’s regulatory 
ratings, asset quality and brokered deposits. The deposit insurance assessment base is calculated as average consolidated 
total assets minus average tangible equity.

In July 2016, the FDIC imposed a flat-rate quarterly surcharge on insured depository institutions with total assets of 
$10 billion or more and certain of their bank affiliates to pay for an increase to the DIF from 1.15% to 1.35% of the 
assessment base. As a result, Schwab’s banking subsidiaries became subject to an additional 4.5 basis point surcharge on the 
amount of their aggregate assessment base in excess of $10 billion. In the third quarter of 2018, the DIF ratio exceeded 
1.35%, and the FDIC eliminated the surcharge beginning in the fourth quarter. 

Community Reinvestment Act

The Community Reinvestment Act of 1977 (CRA) requires the primary federal bank regulatory agency for each of 
Schwab’s depository institution subsidiaries to assess the subsidiary’s record in meeting the credit needs of the communities 
served by the bank, including low- and moderate-income neighborhoods and persons. Institutions are assigned one of four 
ratings (“outstanding,” “satisfactory,” “needs to improve,” or “substantial noncompliance”). The failure of an institution to 
receive at least a “satisfactory” rating could inhibit the institution or its holding company from undertaking certain activities, 
including acquisitions or opening branch offices. 

Source of Strength

The Dodd-Frank Act codified the Federal Reserve’s long-held position that a depository institution holding company must 
serve as a source of financial strength for its subsidiary depository institutions, the so-called “source of strength doctrine.” In 
effect, the holding company may be compelled to commit resources to support the subsidiary in the event the subsidiary is in 
financial distress.

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THE CHARLES SCHWAB CORPORATION

Broker-Dealer and Investment Advisor Regulation 

Schwab’s principal broker-dealer is CS&Co. CS&Co is registered as a broker-dealer with the U.S. Securities and Exchange 
Commission (SEC), the fifty states, the District of Columbia and Commonwealth of Puerto Rico. CS&Co and CSIM are 
registered as investment advisors with the SEC. Additionally, CS&Co is regulated by the Commodities Futures Trading 
Commission (CFTC) with respect to the commodity futures and trading activities it conducts as an introducing broker.

Much of the regulation of broker-dealers has been delegated to SROs. CS&Co is a member of the Financial Industry 
Regulatory Authority, Inc. (FINRA), the Municipal Securities Rulemaking Board (MSRB), NYSE Arca, and the Chicago 
Board Options Exchange (CBOE). In addition to the SEC, the primary regulators of CS&Co are FINRA and, for municipal 
securities, the MSRB. The National Futures Association (NFA) is CS&Co’s primary regulator for futures and commodities 
trading activities.

The principal purpose of regulating broker-dealers and investment advisors is the protection of clients and securities 
markets. The regulations cover all aspects of the securities business, including, among other things, sales and trading 
practices, publication of research, margin lending, uses and safekeeping of clients’ funds and securities, capital adequacy, 
recordkeeping and reporting, fee arrangements, disclosure to clients, fiduciary duties, and the conduct of directors, officers, 
and employees.

CS&Co is subject to Rule 15c3-1 under the Securities Exchange Act of 1934 (the Uniform Net Capital Rule) and related 
SRO requirements. The CFTC and NFA also impose net capital requirements. The Uniform Net Capital Rule specifies 
minimum capital requirements intended to ensure the general financial soundness and liquidity of broker-dealers. CSC itself 
is not a registered broker-dealer and it is not subject to the Uniform Net Capital Rule. If CS&Co fails to maintain specified 
levels of net capital, such failure could constitute a default by CSC of certain debt covenants under its credit agreement.

The Uniform Net Capital Rule prohibits CS&Co from paying cash dividends, making unsecured advances or loans or 
repaying subordinated loans if such payment would result in a net capital amount of less than 5% of aggregate debit 
balances or less than 120% of its minimum dollar requirement of $250,000.

In addition to net capital requirements, as a self-clearing broker-dealer, CS&Co is subject to cash deposit and collateral 
requirements with clearing houses, such as the Depository Trust & Clearing Corporation and Options Clearing Corporation, 
which may fluctuate significantly from time to time based upon the nature and size of clients’ trading activity and market 
volatility.

As a result of our operations in countries outside the U.S., we are also subject to rules and regulations issued by certain 
foreign authorities, including the Financial Conduct Authority (FCA) in the U.K., the Securities and Futures Commission 
(SFC) in Hong Kong, the Monetary Authority of Singapore (MAS) in Singapore, and the Australian Securities and 
Investments Commission (ASIC) in Australia.

Financial Services Regulation

Bank Secrecy Act of 1970 and USA PATRIOT Act of 2001

CSC and its subsidiaries that conduct financial services activities are subject to the Bank Secrecy Act of 1970 (BSA), as 
amended by the USA PATRIOT Act of 2001, which requires financial institutions to develop and implement programs 
reasonably designed to achieve compliance with these regulations. The BSA and USA PATRIOT Act include a variety of 
monitoring, recordkeeping and reporting requirements (such as currency transaction reporting and suspicious activity 
reporting), as well as identity verification and client due diligence requirements which are intended to detect, report and/or 
prevent money laundering, and the financing of terrorism. In addition, CSC and various subsidiaries of the Company are 
subject to U.S. sanctions programs administered by the Office of Foreign Assets Control.

Available Information

Schwab files annual, quarterly, and current reports, proxy statements, and other information with the SEC. The SEC filings 
are available to the public over the internet on the SEC’s website at https://www.sec.gov. 

- 8 -

THE CHARLES SCHWAB CORPORATION

On our website, https://www.aboutschwab.com, we post the following filings after they are electronically filed with or 
furnished to the SEC: annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and any 
amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Securities Exchange Act of 1934. In 
addition, the website also includes the Dodd-Frank stress test results, our regulatory capital disclosures based on Basel III, 
and our quarterly average LCR.

All such filings are available free of charge either on our website or by request via email (investor.relations@schwab.com), 
telephone (415-667-7000), or mail (Charles Schwab Investor Relations at 211 Main Street, San Francisco, CA 94105).

Item 1A.   Risk Factors

We face a variety of risks that may affect our operations, financial results, or stock price and many of those risks are driven 
by factors that we cannot control or predict. The following discussion addresses those risks that management believes are 
the most significant, although there may be other risks that could arise, or may prove to be more significant than expected, 
that may affect our operations or financial results.

For a discussion of our risk management, including operational risk, compliance risk, credit risk, market risk, and liquidity 
risk, see Risk Management and Capital Management in Part II, Item 7.

Developments in the business, economic, and geopolitical environment could negatively impact our business.

Our business can be adversely affected by the general environment – economic, corporate, securities market, regulatory, and 
geopolitical developments all play a role in client asset valuations, trading activity, interest rates, and overall investor 
engagement, and are outside of our control. Deterioration in the housing and credit markets, reduction in short-term interest 
rates, and decreases in securities valuations negatively impact our results of operations and capital resources.

Extensive regulation of our businesses may subject us to significant penalties or limitations on business activities.

As a participant in the securities, banking, and financial services industries, we are subject to extensive regulation under 
federal, state, and foreign laws by governmental agencies, supervisory authorities and SROs. The costs and uncertainty 
related to complying with such regulations continue to increase. These regulations affect our business operations and impose 
capital, client protection, and market conduct requirements on us.

In addition to specific banking laws and regulations, our banking regulators have broad discretion in connection with their 
supervisory and enforcement activities and examination policies and could require CSC and/or our banking subsidiaries to 
hold more capital, increase liquidity, or limit their ability to pay dividends or CSC’s ability to repurchase or redeem shares. 
The banking regulators could also limit our ability to grow, including adding assets, launching new products, making 
acquisitions, and undertaking strategic investments. Other potential regulatory actions include limiting our banking 
subsidiaries’ ability to accept deposits swept from client brokerage accounts and brokered deposits and preventing us from 
pursuing our business strategy.

Despite our efforts to comply with applicable legal requirements, there are a number of risks, particularly in areas where 
applicable laws or regulations may be unclear or where regulators could revise their previous guidance. Any enforcement 
actions or other proceedings brought by our regulators against us or our affiliates, officers or employees could result in fines, 
penalties, cease and desist orders, enforcement actions, suspension, disqualification or expulsion, or other disciplinary 
sanctions, including limitations on our business activities, any of which could harm our reputation and adversely affect our 
results of operations and financial condition.

While we maintain systems and procedures designed to ensure that we comply with applicable laws and regulations, 
violations could occur. In addition, some legal/regulatory frameworks provide for the imposition of fines or penalties for 
noncompliance even though the noncompliance was inadvertent or unintentional and even though systems and procedures 
reasonably designed to prevent violations were in place at the time. There may be other negative consequences resulting 
from a finding of noncompliance, including restrictions on certain activities. Such a finding may also damage our reputation 
and our relationships with our regulators and could restrict the ability of institutional investment managers to invest in our 
securities.

- 9 -

THE CHARLES SCHWAB CORPORATION

Legislation or changes in rules and regulations could negatively affect our business and financial results.

New legislation, rules, regulations and guidance, or changes in the interpretation or enforcement of existing federal, state, 
foreign and SRO rules, regulations and guidance, including changes relating to mutual funds, broker-dealer fiduciary duties 
and regulatory treatment of deposit accounts, may directly affect the operation and profitability of Schwab or its specific 
business lines. Our profitability could also be affected by rules and regulations that impact the business and financial 
communities generally, including changes to the laws governing taxation, electronic commerce, client privacy and security 
of client data. In addition, the rules and regulations could result in limitations on the lines of business we conduct, 
modifications to our business practices, more stringent capital and liquidity requirements, increased deposit insurance 
assessments or additional costs and could limit our ability to return capital to stockholders. These changes may also require 
us to invest significant management attention and resources to evaluate and make necessary changes to our compliance, risk 
management, treasury and operations functions.

Failure to meet capital adequacy and liquidity guidelines could affect our financial condition.

CSC, together with its banking and broker-dealer subsidiaries, must meet certain capital and liquidity standards, subject to 
qualitative judgments by regulators about the adequacy of Schwab’s capital and Schwab’s internal assessment of its capital 
needs. The Uniform Net Capital Rule limits CS&Co’s ability to transfer capital to CSC and other affiliates. New regulatory 
capital, liquidity, and stress testing requirements may limit or otherwise restrict how we utilize our capital, including paying 
dividends, stock repurchases, and redemptions, and may require us to increase our capital and/or liquidity or to limit our 
growth. Failure by either CSC or its banking subsidiaries to meet minimum capital requirements could result in certain 
mandatory and additional discretionary actions by regulators that, if undertaken, could have a negative impact on us. In 
addition, failure by CSC or our banking subsidiaries to maintain a sufficient amount of capital to satisfy their capital 
conservation buffer and countercyclical capital buffer requirements would result in restrictions on our ability to make capital 
distributions and discretionary cash bonus payments to executive officers. Any requirement that we increase our regulatory 
capital, replace certain capital instruments which presently qualify as Tier 1 Capital, or increase regulatory capital ratios or 
liquidity, could require us to liquidate assets, deleverage or otherwise change our business and/or investment plans, which 
may adversely affect our financial results. Issuing additional common stock would dilute the ownership of existing 
stockholders.

In 2018, we crossed the threshold for becoming subject to the “advanced approaches” framework. We are currently subject 
to a supplementary leverage ratio and related disclosure requirements, the inclusion of AOCI in regulatory capital, and the 
countercyclical capital buffer, and will become subject to the full LCR in the second quarter of 2019. In addition, federal 
banking agencies have broad discretion and could require CSC or its banking subsidiaries to hold higher levels of capital or 
increase liquidity above the applicable regulatory requirements.

Significant interest rate changes could affect our profitability.

The direction and level of interest rates are important factors in our earnings. A decline in interest rates may have a negative 
impact on our net interest revenue. A low interest rate environment may also have a negative impact on our asset 
management and administration fee revenues if we have to waive a portion of our management fees for certain Schwab-
sponsored money market mutual funds in order to continue providing a positive return to clients.

Although we believe we are positioned to benefit from a rising interest rate environment, a rise in interest rates may cause 
our funding costs to increase if market conditions or the competitive environment induces us to raise our interest rates to 
avoid losing deposits, or replace deposits with higher cost funding sources without offsetting increases in yields on interest-
earning assets can reduce our net interest revenue.

The expected phase-out of LIBOR could negatively impact our net interest revenue and require significant 
operational work.

Certain securities in our investment portfolio and the floating rate loans we offer reference LIBOR as the benchmark rate to 
determine the applicable interest rate or payment amount. We also use LIBOR in many of our financial models, such as 
those used for capital stress testing, and to determine the dividend rates for certain of our series of preferred stock which 
begin to float in 2022 and later. If LIBOR is discontinued after 2021 as expected, there will be uncertainty or differences in 
the calculation of the applicable interest rate or payment amount depending on the terms of the governing instruments and 

- 10 -

THE CHARLES SCHWAB CORPORATION

there will be significant work required to transition to using the new benchmark rates and implement necessary changes to 
our systems and financial models. This could result in different financial performance for previously booked transactions 
and may impact our existing transaction data, products, systems, operations, and pricing processes. The calculation of 
interest rates under the replacement benchmarks could also impact our net interest revenue. In addition, LIBOR may 
perform differently during the phase-out period than in the past which could result in lower interest payments and a 
reduction in the value of certain securities in our investment portfolio.

A significant change in client cash allocations could negatively impact our net interest revenue.

We rely heavily on bank deposits as a low cost source of funding to extend loans to clients and purchase investment 
securities. Our bank deposits are primarily driven by our bank sweep feature when cash awaiting investment in our client 
brokerage accounts is swept to our banking subsidiaries. A significant reduction in our clients’ allocation to cash, a change in 
the allocation of that cash, or a transfer of cash away from the Company, could reduce net interest revenue. 

Security breaches of our systems, or those of our clients or third parties, may subject us to significant liability and 
damage Schwab’s reputation. 

Our business involves the secure processing, storage, and transmission of confidential information about our clients and us. 
Information security risks for financial institutions are increasing, in part because of the use of the internet and mobile 
technologies to conduct financial transactions, and the increased sophistication and activities of organized crime, activists, 
hackers and other external parties, including foreign state actors. Our systems and those of other financial institutions have 
been and are likely to continue to be the target of cyber attacks, malicious code, computer viruses and denial of service 
attacks that could result in unauthorized access, misuse, loss or destruction of data (including confidential client 
information), account takeovers, unavailability of service or other events. Despite our efforts to ensure the integrity of our 
systems, we may not be able to anticipate or to implement effective preventive measures against all security breaches of 
these types, especially because the techniques used change frequently or are not recognized until launched, and because 
security attacks can originate from a wide variety of sources. Data security breaches may also result from non-technical 
means, for example, employee misconduct.

Given the high volume of transactions that we process, the large number of clients, counterparties and third-party service 
providers with which we do business and the increasing sophistication of cyber attacks, a cyber attack could occur and 
persist for an extended period of time before being detected. The extent of a particular cyber attack and the steps we may 
need to take to investigate the attack may not be immediately clear, and it may take a significant amount of time before an 
investigation is completed and full and reliable information about the attack is known. During such time we would not 
necessarily know the extent of the harm or how best to remediate it, and certain errors or actions could be repeated or 
compounded before they are discovered and remediated, all or any of which would further increase the costs and 
consequences of a cyber attack.

Security breaches, including breaches of our security measures or those of our third-party service providers or clients, could 
result in a violation of applicable privacy and other laws and could subject us to significant liability or loss that may not be 
covered by insurance, actions by our regulators, damage to Schwab’s reputation, or a loss of confidence in our security 
measures which could harm our business. We may be required to expend significant additional resources to modify our 
protective measures or to investigate and remediate vulnerabilities or other exposures.

We also face risk related to external fraud involving the misappropriation and use of clients’ user names, passwords or other 
personal information to gain access to clients’ financial accounts at Schwab. This could occur from the compromise of 
clients’ personal electronic devices or as a result of a data security breach at an unrelated company where clients’ personal 
information is taken and then made available to fraudsters. Such risk has grown in recent years due to the increased 
sophistication and activities of organized crime and other external parties, including foreign state-sponsored parties. Losses 
reimbursed to clients under our guarantee against unauthorized account activity could have a negative impact on our 
business, financial condition and results of operations.

Technology and operational failures or errors could subject us to losses, litigation, regulatory actions, and 
reputational damage.

We must process, record and monitor a large number of transactions and our operations are highly dependent on the integrity 
of our technology systems and our ability to make timely enhancements and additions to our systems. System interruptions, 

- 11 -

THE CHARLES SCHWAB CORPORATION

errors or downtime can result from a variety of causes, including changes in client use patterns, technological failure, 
changes to our systems, linkages with third-party systems and power failures and can have a significant impact on our 
business and operations. Our systems are vulnerable to disruptions from human error, execution errors, errors in models 
such as those used for asset management, capital planning and management, risk management, stress testing and 
compliance, employee misconduct, unauthorized trading, external fraud, computer viruses, distributed denial of service 
attacks, cyber attacks, terrorist attacks, natural disaster, power outage, capacity constraints, software flaws, events impacting 
key business partners and vendors, and similar events. For example, Schwab and other financial institutions have been the 
target of various denial of service attacks that have, in certain circumstances, made websites, mobile applications and email 
unavailable for periods of time. It could take an extended period of time to restore full functionality to our technology or 
other operating systems in the event of an unforeseen occurrence, which could affect our ability to process and settle client 
transactions. Moreover, instances of fraud or other misconduct might also negatively impact Schwab’s reputation and client 
confidence in the Company, in addition to any direct losses that might result from such instances. Despite our efforts to 
identify areas of risk, oversee operational areas involving risk, and implement policies and procedures designed to manage 
these risks, there can be no assurance that we will not suffer unexpected losses, reputational damage or regulatory action due 
to technology or other operational failures or errors, including those of our vendors or other third parties.

While we devote substantial attention and resources to the reliability, capacity and scalability of our systems, extraordinary 
trading volumes could cause our computer systems to operate at unacceptably slow speeds or even fail, affecting our ability 
to process client transactions and potentially resulting in some clients’ orders being executed at prices they did not 
anticipate. Disruptions in service and slower system response times could result in substantial losses and decreased client 
satisfaction. We are also dependent on the integrity and performance of securities exchanges, clearing houses and other 
intermediaries to which client orders are routed for execution and settlement. System failures and constraints and transaction 
errors at such intermediaries could result in delays and erroneous or unanticipated execution prices, cause substantial losses 
for us and for our clients, and subject us to claims from our clients for damages.

Our investment management operations may subject us to fiduciary or other legal liability for client losses.

Fund and trust management and administration are complex activities and include functions such as recordkeeping and  
accounting, security pricing, corporate actions, compliance with investment restrictions, daily net asset value computations, 
account reconciliations, and required distributions to fund shareholders. Failure to properly perform operational tasks, or the 
misrepresentation of our services and products could subject us to regulatory sanctions, penalties or litigation and result in  
reputational damage, liability to clients, and the termination of investment management or administration agreements and  
the withdrawal of assets under our management.

In the management and administration of funds and client accounts, we use quantitative models and other tools and 
resources to support investment decisions and processes, including those related to risk assessment, portfolio management, 
trading and hedging activities and product valuations. Errors in the design, function, or underlying assumptions used in these 
models and tools, particularly if we fail to detect the errors over an extended period, could subject us to claims of a breach 
of fiduciary duty and potentially large liabilities for make-whole payments, litigation, and/or regulatory fines.

A significant decrease in our liquidity could negatively affect our business as well as reduce client confidence in 
Schwab.

Maintaining adequate liquidity is crucial to our business operations, including transaction settlement, custody requirements, 
and lending commitments, among other liquidity needs. We meet our liquidity needs primarily from working capital and 
cash generated by client activity, as well as external financing. Fluctuations in client cash or deposit balances, as well as 
market conditions or changes in regulatory treatment of client deposits, may affect our ability to meet our liquidity needs. A 
reduction in our liquidity position could reduce client confidence in Schwab, which could result in the transfer of client 
assets and accounts, or could cause us to fail to satisfy our liquidity requirements, including the LCR. In addition, if our 
broker-dealer or depository institution subsidiaries fail to meet regulatory capital guidelines, regulators could limit the 
subsidiaries’ operations or their ability to upstream funds to CSC, which could reduce CSC’s liquidity and adversely affect 
its ability to repay debt, pay dividends on CSC’s preferred stock, or return capital to common stockholders. In addition, CSC 
may need to provide additional funding to such subsidiaries.

Factors which may adversely affect our liquidity position include CS&Co having temporary liquidity demands due to timing 
differences between brokerage transaction settlements and the availability of segregated cash balances, fluctuations in cash 

- 12 -

 
THE CHARLES SCHWAB CORPORATION

held in banking or brokerage client accounts, a dramatic increase in our lending activities (including margin, mortgage-
related, and personal lending), increased capital requirements, changes in regulatory guidance or interpretations, other 
regulatory changes, or a loss of market or client confidence in Schwab resulting in unanticipated withdrawals of client 
funds.

When available cash is not sufficient for our liquidity needs, we may seek external financing. During periods of disruptions 
in the credit and capital markets, potential sources of external financing could be reduced, and borrowing costs could 
increase. Although CSC and CS&Co maintain committed and uncommitted, unsecured bank credit lines and CSC has a 
commercial paper issuance program, as well as a universal shelf registration statement filed with the SEC which can be used 
to sell securities, financing may not be available on acceptable terms or at all due to market conditions or disruptions in the 
credit markets. In addition, a significant downgrade in the Company’s credit ratings could increase its borrowing costs and 
limit its access to the capital markets.

We may suffer significant losses from our credit exposures.

Our businesses are subject to the risk that a client, counterparty or issuer will fail to perform its contractual obligations, or 
that the value of collateral held to secure obligations will prove to be inadequate. While we have policies and procedures 
designed to manage this risk, the policies and procedures may not be fully effective. Our exposure mainly results from 
margin lending, clients’ options and futures trading, securities lending, mortgage lending, pledged asset lending, our role as 
a counterparty in financial contracts and investing activities, and indirectly from the investing activities of certain of the 
proprietary funds we sponsor.

When clients purchase securities on margin, borrow on lines of credit collateralized by securities, or trade options or futures, 
we are subject to the risk that clients may default on their obligations when the value of the securities and cash in their 
accounts falls below the amount of clients’ indebtedness. Abrupt changes in securities valuations and the failure of clients to 
meet margin calls could result in substantial losses.

We have exposure to credit risk associated with our investments. Those investments are subject to price fluctuations as a 
result of changes in the financial market’s assessment of credit quality. Loss of value of securities can negatively affect 
earnings if management determines that such securities are other than temporarily impaired. The evaluation of whether 
other-than-temporary impairment (OTTI) exists is a matter of judgment, which includes the assessment of several factors. If 
management determines that a security is OTTI, the cost basis of the security may be adjusted and a corresponding loss may 
be recognized in current earnings. Deterioration in the performance of available for sale (AFS) and held to maturity (HTM) 
securities could result in the recognition of future impairment charges. Even if a security is not considered OTTI, if we were 
ever forced to sell the security sooner than intended prior to maturity due to liquidity needs, we would have to recognize any 
unrealized losses at that time. 

Our bank loans primarily consist of First Mortgages, HELOCs, and PALs. Increases in delinquency and default rates, 
housing and stock price declines, increases in the unemployment rate, and other economic factors can result in charges for 
loan loss reserves and write downs on such loans.

Heightened credit exposures to specific counterparties or instruments can increase our risk of loss. Examples include:

Large positions in financial instruments collateralized by assets with similar economic characteristics or in 
securities of a single issuer or industry;

•  Mortgage loans and HELOCs to banking clients which are secured by properties in the same geographic region; 

and

•  Client margins, options or futures, pledged assets, and securities lending activities collateralized by or linked to 

securities of a single issuer, index, or industry.

We sponsor a number of proprietary money market mutual funds and other proprietary funds. Although we have no 
obligation to do so, we may decide for competitive or other reasons to provide credit, liquidity or other support to our funds 
in the event of significant declines in valuation of fund holdings or significant redemption activity that exceeds available 
liquidity. Such support could cause us to take significant charges, could reduce our liquidity and, in certain situations, could, 
with respect to proprietary funds other than money market mutual funds, result in us having to consolidate one or more 

- 13 -

 
THE CHARLES SCHWAB CORPORATION

funds in our financial statements. If we choose not to provide credit, liquidity or other support in such a situation, Schwab 
could suffer reputational damage and its business could be adversely affected.

We are subject to litigation and regulatory investigations and proceedings and may not be successful in defending 
against claims or proceedings.

The financial services industry faces significant litigation and regulatory risks. We are subject to claims and lawsuits in the 
ordinary course of business, including arbitrations, class actions and other litigation, some of which include claims for 
substantial or unspecified damages. We are also the subject of inquiries, investigations, and proceedings by regulatory and 
other governmental agencies.

Litigation and arbitration claims include those brought by our clients and the clients of third party advisors whose assets are 
custodied at Schwab. Claims from clients of third party advisors may allege losses due to investment decisions made by the 
third party advisors or the advisors’ misconduct. Litigation claims also include claims from third parties alleging 
infringement of their intellectual property rights (e.g., patents). Such litigation can require the expenditure of significant 
company resources. If we were found to have infringed on a third-party patent, or other intellectual property rights, we could 
incur substantial damages, and in some circumstances could be enjoined from using certain technology, or providing certain 
products or services.

Actions brought against us may result in settlements, awards, injunctions, fines, penalties or other results adverse to us, 
including reputational harm. Even if we are successful in defending against these actions, the defense of such matters may 
result in us incurring significant expenses. A substantial judgment, settlement, fine, or penalty could be material to our 
operating results or cash flows for a particular future period, depending on our results for that period. In market downturns 
and periods of heightened volatility, the volume of legal claims and amount of damages sought in litigation and regulatory 
proceedings against financial services companies have historically increased. 

We rely on outsourced service providers to perform key functions.

We rely on external service providers to perform certain key technology, processing, servicing, and support functions. These 
service providers face technology, operating, business, and economic risks, and any significant failures by them, including 
the improper use or disclosure of our confidential client, employee, or company information, could cause us to incur losses 
and could harm Schwab’s reputation. An interruption in or the cessation of service by any external service provider as a 
result of systems failures, capacity constraints, financial difficulties or for any other reason, and our inability to make 
alternative arrangements in a timely manner could disrupt our operations, impact our ability to offer certain products and 
services, and result in financial losses to us. Switching to an alternative service provider may require a transition period and 
result in less efficient operations.

Potential strategic transactions could have a negative impact on our financial position.

We evaluate potential strategic transactions, including business combinations, acquisitions, and dispositions. Any such 
transaction could have a material impact on our financial position, results of operations, or cash flows. The process of 
evaluating, negotiating, and effecting any such strategic transaction may divert management’s attention from other business 
concerns, and might cause the loss of key clients, employees, and business partners. Moreover, integrating businesses and 
systems may result in unforeseen expenditures as well as numerous risks and uncertainties, including the need to integrate 
operational, financial, and management information systems and management controls, integrate relationships with clients 
and business partners, and manage facilities and employees in different geographic areas. In addition, an acquisition may 
cause us to assume liabilities or become subject to litigation or regulatory proceedings. Further, we may not realize the 
anticipated benefits from an acquisition, and any future acquisition could be dilutive to our current stockholders’ percentage 
ownership or to earnings per common share (EPS).

Our acquisitions and dispositions are typically subject to closing conditions, including regulatory approvals and the absence 
of material adverse changes in the business, operations or financial condition of the entity being acquired or sold. To the 
extent we enter into an agreement to buy or sell an entity, there can be no guarantee that the transaction will close when 
expected, or at all. If a material transaction does not close, our stock price could decline.

- 14 -

 
THE CHARLES SCHWAB CORPORATION

Our industry is characterized by aggressive price competition.

We continually monitor our pricing in relation to competitors and periodically adjust trade commission rates, interest rates 
on deposits and loans, fees for advisory services, expense ratios on mutual funds and ETFs, and other pricing to enhance our 
competitive position. Increased price competition from other financial services firms to attract clients, such as reduced 
commissions, higher deposit rates, or reduced mutual fund or ETF expense ratios, could impact our results of operations and 
financial condition.

We face competition in hiring and retaining qualified employees.

The market for qualified personnel in our business is highly competitive. At various times, different functions and roles are 
in especially high demand in the market, compelling us to pay more to attract talent. Our ability to continue to compete 
effectively will depend upon our ability to attract new employees and retain existing employees while managing 
compensation costs.

Our stock price has fluctuated historically, and may continue to fluctuate.

Our stock price can be volatile. Among the factors that may affect the volatility of our stock price are the following:

•  Our exposure to changes in interest rates;
•  Speculation in the investment community or the press about, or actual changes in, our competitive position, 

organizational structure, executive team, operations, financial condition, financial reporting and results, expense 
discipline, or strategic transactions;

•  The announcement of new products, services, acquisitions, or dispositions by us or our competitors; and
• 

Increases or decreases in revenue or earnings, changes in earnings estimates by the investment community, and 
variations between estimated financial results and actual financial results.

Changes in the stock market generally, or as it concerns our industry, as well as geopolitical, corporate, regulatory, business, 
and economic factors may also affect our stock price.

Future sales of CSC’s equity securities may adversely affect the market price of CSC’s common stock and result in 
dilution.

CSC’s certificate of incorporation authorizes CSC’s Board of Directors, among other things, to issue additional shares of 
common or preferred stock or securities convertible or exchangeable into equity securities, without stockholder approval.
CSC may issue additional equity or convertible securities to raise additional capital or for other purposes. The issuance of 
any additional equity or convertible securities could be substantially dilutive to holders of CSC’s common stock and may 
adversely affect the market price of CSC’s common stock.

Item 1B.   Unresolved Staff Comments

None.

- 15 -

THE CHARLES SCHWAB CORPORATION

Item 2.   Properties

A summary of Schwab’s significant locations is presented in the following table. Locations are leased or owned as noted 
below. The square footage amounts are presented net of space that has been subleased to third parties.

December 31, 2018

(amounts in thousands)

Location

Corporate headquarters:

San Francisco, CA

Service and other office space:

Phoenix, AZ

Denver, CO

Austin, TX

Dallas, TX

Indianapolis, IN

Orlando, FL

Chicago, IL

Richfield, OH

El Paso, TX

Square Footage

Leased

Owned

662

28

—

83

318

—

159

145

—

—

—

728

731

452

—

161

—

—

117

105

Substantially all of our branch offices are located in leased premises. The corporate headquarters, data centers, offices, and 
service centers support both of our segments.

?

Item 3.   Legal Proceedings

For a discussion of legal proceedings, see Item 8 – Note 14.

Item 4.   Mine Safety Disclosures

Not applicable.

- 16 -

THE CHARLES SCHWAB CORPORATION

PART II

Item 5.      Market for Registrant’s Common Equity, Related Stockholder Matters, and Issuer 

Purchases of Equity Securities

CSC’s common stock is listed on The New York Stock Exchange under the ticker symbol SCHW. The number of common 
stockholders of record as of January 31, 2019, was 5,803. The closing market price per share on that date was $46.77.  

The following graph shows a five-year comparison of cumulative total returns for CSC’s common stock, the Standard & 
Poor’s 500 Index, and the Dow Jones U.S. Investment Services Index, each of which assumes an initial investment of $100 
and reinvestment of dividends.

$250

$200

$150

$100

$50

The Charles Schwab Corporation

Standard & Poor’s 500 Index

Dow Jones U.S. Investment Services
Index

$0
12/31/13

12/31/14

12/31/15

12/31/16

12/31/17

12/31/18

December 31,

The Charles Schwab Corporation

Standard & Poor’s 500 Index

Dow Jones U.S. Investment Services Index

2013

2014

2015

2016

2017

2018

$

$

$

100

100

100

$

$

$

117

114

115

$

$

$

129

115

114

$

$

$

156

129

144

$

$

$

204

157

180

$

$

$

167

150

159

- 17 -

117478_PG17_YE 2018 Form 10-K-FINALwithout Exhibits_R2.indd   1

2/25/19   9:48 PM

THE CHARLES SCHWAB CORPORATION

Issuer Purchases of Equity Securities

On October 25, 2018, CSC publicly announced that its Board of Directors authorized the repurchase of up to $1.0 billion of 
common stock, which was completed as of December 31, 2018 (see Item 8 – Note 17). 

On January 30, 2019, CSC publicly announced that its Board of Directors authorized the repurchase of up to $4.0 billion of 
common stock. The authorization does not have an expiration date.

The following table summarizes purchases made by or on behalf of CSC of its common stock for each calendar month in the 
fourth quarter of 2018 (in millions, except number of shares, which are in thousands, and per share amounts):

Month

October:

Share repurchase program
Employee transactions (1)

November:

Share repurchase program
Employee transactions (1)

December:

Share repurchase program
Employee transactions (1)

Total:

Share repurchase program
Employee transactions (1)

Total Number
of Shares
Purchased

Average
Price Paid
per Share

Total Number
of Shares
Purchased as
Part of Publicly
Announced
Program

Approximate 
Dollar Value of 
Shares That May 
Yet Be Purchased 
Under the Publicly 
Announced 
Program (2)

3,831

5

11,862

651

6,643

269

22,336

$

$

$

$

$

$

$

45.02

49.67

47.03

46.59

40.52

45.86

3,831

$

N/A

11,862

$

N/A

6,643

$

N/A

44.75

22,336

$

827

N/A

269

N/A

—

N/A

—

?

N/A
(1)  Includes restricted shares withheld (under the terms of grants under employee stock incentive plans) to offset tax withholding obligations that occur upon 

46.40

N/A

925

$

vesting and release of restricted shares. CSC may receive shares delivered or attested to pay the exercise price and/or to satisfy tax withholding 
obligations by employees who exercise stock options granted under employee stock incentive plans, which are commonly referred to as stock swap 
exercises.

(2)  All repurchases under the 2018 share repurchase program authorization were completed by the end of 2018.

- 18 -

THE CHARLES SCHWAB CORPORATION

Item 6.   Selected Financial Data

Selected Financial and Operating Data
(In Millions, Except Per Share Amounts, Ratios, or as Noted)

Growth Rates

Compounded
4-Year 
2014-2018 (1)

Annual 
1-Year 
2017-2018

Results of Operations

Net revenues

Expenses excluding interest

Net income

Net income available to common stockholders

Earnings per common share:

Basic

Diluted

Dividends declared per common share

Weighted average common shares outstanding:

Basic

Diluted

Net interest revenue as a percentage of net revenues

Asset management and administration fees as a
  percentage of net revenues
Trading revenue as a percentage of net revenues

Effective income tax rate

Performance Measures

Net revenue growth

Pre-tax profit margin

Return on average common stockholders’ equity

Financial Condition (at year end)

Total assets

Short-term borrowings

Long-term debt

Preferred stock

Total stockholders’ equity

Assets to stockholders’ equity ratio
Debt to total capital ratio (2)

Employee Information

Full-time equivalent employees (in thousands,
  at year end)

14%

9%

28%

27%

27%

27%

18%

1%

1%

18%

N/M

38%

34%

15%

2018

2017

2016

2015

2014

$ 10,132

$

$

$

$

$

$

5,570

3,507

3,329

2.47

2.45

.46

1,348

1,361

$

$

$

$

$

$

$

8,618

4,968

2,354

2,180

1.63

1.61

.32

1,339

1,353

$

$

$

$

$

$

$

7,478

4,485

1,889

1,746

1.32

1.31

.27

1,324

1,334

$

$

$

$

$

$

$

6,380

4,101

1,447

1,364

1.04

1.03

.24

1,315

1,327

$

$

$

$

$

$

$

6,058

3,943

1,321

1,261

.96

.95

.24

1,303

1,315

57%

32%

8%

50%

39%

8%

44%

41%

11%

40%

41%

14%

38%

42%

15%

23.1%

35.5%

36.9%

36.5%

37.5%

18%

45.0%

19%

15%

42.4%

15%

17%

40.0%

14%

5%

35.7%

12%

11%

34.9%

12%

22%

$296,482

$243,274

$223,383

$183,705

$154,635

(100)%

— $ 15,000

$

$

6,878

2,793

$

$

4,753

2,793

$

$

—

2,876

2,783

—

2,877

1,459

$

$

—

1,892

872

$

$

$ 20,670

$ 18,525

$ 16,421

$ 13,402

$ 11,803

14

25%

13

52%

14

15%

14

18%

13

14%

18%

12%

49%

53%

52%

52%

44%

1%

1%

45%

—

12%

8%

11%

19.5

17.6

16.2

15.3

14.6

(1)  The Compounded 4-year growth rate is computed using the formula: Compound annual growth rate = (Ending Value / Beginning Value) .25 – 1.
(2)  The Debt to total capital ratio is computed using the formula: Total Debt (short and long-term) / (Total Debt + Stockholders’ Equity). 
N/M Not meaningful. 

- 19 -

THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

Item 7.  Management’s Discussion and Analysis of Financial Condition and Results of 

Operations

FORWARD-LOOKING STATEMENTS

In addition to historical information, this Annual Report on Form 10-K contains “forward-looking statements” within the 
meaning of Section 27A of the Securities Act, and Section 21E of the Securities Exchange Act of 1934. Forward-looking 
statements are identified by words such as “believe,” “anticipate,” “expect,” “intend,” “plan,” “will,” “may,” “estimate,” 
“appear,” “could,” “would,” and other similar expressions. In addition, any statements that refer to expectations, projections, 
or other characterizations of future events or circumstances are forward-looking statements.

These forward-looking statements, which reflect management’s beliefs, objectives, and expectations as of the date hereof, 
are estimates based on the best judgment of Schwab’s senior management. These statements relate to, among other things:

•  Maximizing our market valuation and stockholder returns over time; our belief that developing trusted relationships 
will translate into more client assets which drives revenue and, along with expense discipline and thoughtful capital 
management, generates earnings growth and builds stockholder value; and Schwab’s ability to pursue its business 
strategy and maintain its market leadership position; (see Business Strategy and Competitive Environment in Part I, 
Item 1);

•  The impact of legal proceedings and regulatory matters (see Item 8 – Note 14);
•  Effective capital management supporting business growth and capital returns to stockholders (see Overview in Part 

II, Item 7);

•  The adjustment of rates paid on client-related liabilities; the stability, rate sensitivity, and duration of client-related 

liabilities; managing the duration of interest-earning assets; and Schwab’s positioning to benefit from an increase in 
interest rates and limit its exposure to falling rates (see Net Interest Revenue in Part II, Item 7);

•  2019 capital expenditures (see Total Expenses Excluding Interest in Part II, Item 7);
•  Sources of liquidity, capital, and level of dividends (see Liquidity Risk in Part II, Item 7);
•  Capital ratios (see Regulatory Capital Requirements in Part II, Item 7);
•  The impact of changes in management’s estimates on Schwab’s results of operations (see Critical Accounting 

Estimates in Part II, Item 7);

•  The expected impact of new accounting standards not yet adopted (see Item 8 – Note 2); and
•  The impact of changes in the likelihood of indemnification and guarantee payment obligations on Schwab’s results 

of operations (see Item 8 – Note 14).

Achievement of the expressed beliefs, objectives and expectations described in these statements is subject to certain risks 
and uncertainties that could cause actual results to differ materially from the expressed beliefs, objectives, and expectations. 
Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date of 
this Annual Report on Form 10-K or, in the case of documents incorporated by reference, as of the date of those documents.

Important factors that may cause actual results to differ include, but are not limited to:

General market conditions, including the level of interest rates, equity valuations and trading activity;

•  Our ability to attract and retain clients, develop trusted relationships, and grow client assets;
•  Client use of our advisory solutions and other products and services;
•  The level of client assets, including cash balances;
•  Competitive pressure on pricing, including deposit rates;
•  Client sensitivity to interest rates;
•  Regulatory guidance;
•  Timing and amount of transfers to bank sweep deposits;
•  Capital and liquidity needs and management;
•  Our ability to manage expenses;
•  Our ability to develop and launch new products, services, and capabilities, as well as implement infrastructure, in a 

timely and successful manner;

•  The timing of campus expansion work and technology projects;
•  The effect of adverse developments in litigation or regulatory matters and the extent of any related charges; and
•  Potential breaches of contractual terms for which we have indemnification and guarantee obligations.

- 20 -

THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

Certain of these factors, as well as general risk factors affecting the Company, are discussed in greater detail in Risk Factors 
in Part I, Item 1A.

- 21 -

THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

GLOSSARY OF TERMS

Active brokerage accounts: Brokerage accounts with activity within the preceding 270 days.

Accumulated Other Comprehensive Income (AOCI): A component of stockholders’ equity which includes unrealized 
gains and losses on AFS securities and net gains or losses associated with pension obligations. 

Asset-backed securities: Debt securities backed by financial assets such as loans or receivables.

Assets receiving ongoing advisory services: Market value of all client assets custodied at the Company under the guidance 
of an independent advisor or enrolled in one of Schwab’s retail or other advisory solutions.

Basel III: Global regulatory standards on bank capital adequacy and liquidity issued by the Basel Committee on Banking 
Supervision.

Basis point: One basis point equals 1/100th of 1%, or 0.01%.

Client assets: The market value, as of the end of the reporting period, of all client assets in our custody and proprietary 
products, which includes both cash and securities. Average client assets are the daily average client asset balance for the 
period.

Client cash as a percentage of client assets: Calculated as money market fund balances, bank deposits, Schwab One® 
balances, and certain cash equivalents as a percentage of client assets.

Clients’ daily average trades: Includes daily average revenue trades by clients, trades by clients in asset-based pricing 
relationships, and all commission-free trades.

Common Equity Tier 1 (CET1) Capital: The sum of common stock and related surplus net of treasury stock, retained 
earnings, AOCI and qualifying minority interests, less applicable regulatory adjustments and deductions. Schwab made a 
one-time election to opt-out of the requirement to include most components of AOCI in CET1 Capital under the 
“standardized approach” framework. Beginning in 2019, Schwab must include AOCI in CET1 Capital.

Common Equity Tier 1 Risk-Based Capital Ratio: The ratio of CET1 Capital to total risk-weighted assets as of the end of 
the period.

Core net new client assets: Net new client assets before significant one-time inflows or outflows, such as acquisitions/
divestitures or extraordinary flows (generally greater than $10 billion) relating to a specific client. These flows may span 
multiple reporting periods. 

Customer Protection Rule: Refers to Rule 15c3-3 of the Securities Exchange Act of 1934.

Daily Average Revenue Trades (DARTs): Total revenue trades during a certain period, divided by the number of trading 
days in that period. Revenue trades include all client trades that generate trading revenue (i.e., commission revenue or 
principal transaction revenue).

Debt to total capital ratio: Calculated as total debt divided by stockholders’ equity and total debt.

Delinquency roll rates: The rates at which loans transition through delinquency stages, ultimately resulting in a loss. 
Schwab considers a loan to be delinquent if it is 30 days or more past due.

Dodd-Frank Wall Street Reform and Consumer Protection Act (Dodd-Frank): Regulatory reform legislation containing 
numerous provisions which expanded prudential regulation of large financial services companies.

Duration: Duration is typically used to measure the expected change in value of a financial instrument for a 1% change in 
interest rates, expressed in years. 

- 22 -

 
THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

Final Regulatory Capital Rules: Refers to the regulatory capital rules issued by U.S. banking agencies which implemented 
Basel III and relevant provisions of Dodd-Frank, which apply to savings and loan holding companies, as well as federal 
savings banks. 

First mortgages: Refers to first lien residential real estate mortgage loans.

Full-time equivalent employees: Represents the total number of hours worked divided by a 40-hour work week for the 
following categories: full-time, part-time and temporary employees and persons employed on a contract basis.

High Quality Liquid Assets (HQLA): Assets with a high potential to be converted easily and quickly into cash.

Interest-bearing liabilities: Includes bank deposits, payables to brokerage clients, short-term borrowings, and long-term 
debt on which Schwab pays interest.

Interest-earning assets: Includes cash and cash equivalents, cash and investments segregated, broker-related receivables, 
receivables from brokerage clients, investment securities, and bank loans on which Schwab earns interest.

Investment grade: Defined as a rating equivalent to a Moody’s Investors Service (Moody’s) rating of “Baa” or higher, or a 
Standard & Poor’s Rating Group (Standard & Poor’s) or Fitch Ratings, Ltd (Fitch) rating of “BBB-” or higher.

Liquidity Coverage Ratio (LCR): The ratio of HQLA to projected net cash outflows during a 30-day stress scenario.

Loan-To-Value (LTV) ratio: Calculated as the principal amount of a loan divided by the value of the collateral securing the 
loan.

Margin loans: Advances made to brokerage clients on a secured basis to purchase securities reflected in receivables from 
brokerage clients on the consolidated balance sheets.

Master netting arrangement: An agreement between two counterparties that have multiple contracts with each other that 
provides for net settlement of all contracts through a single cash payment in the event of default or termination of any one 
contract.

Mortgage-backed securities: A type of asset-backed security that is secured by a mortgage or group of mortgages.

Net interest margin: Net interest revenue (annualized for interim periods) divided by average interest-earning assets.

Net new client assets: Total inflows of client cash and securities to Schwab less client outflows. Inflows include dividends 
and interest; outflows include commissions and fees. Capital gains distributions are excluded. 

Net Stable Funding Ratio (NSFR): Measures an organization’s “available” amount of stable funding relative to its 
“required” amount of stable funding over a one-year time horizon.

New brokerage accounts: All brokerage accounts opened during the period, as well as any accounts added via acquisition.

Nonperforming assets: The total of nonaccrual loans and other real estate owned.

Order flow revenue: Net compensation received from markets and firms to which CS&Co sends equity and options orders. 
The amount reflects rebates received for certain types of orders, less fees paid for orders where exchange fees or other 
charges apply.

Pledged Asset Line® (PAL): A non-purpose revolving line of credit from CSB secured by eligible assets held in a separate 
pledged brokerage account maintained at CS&Co.

Return on average common stockholders’ equity: Calculated as net income available to common stockholders 
(annualized for interim periods) divided by average common stockholders’ equity.

- 23 -

THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

Risk-weighted assets: Computed by assigning specific risk-weightings to assets and off-balance sheet instruments for 
capital adequacy calculations.

Tier 1 Capital: The sum of CET1 Capital and additional Tier 1 Capital instruments and related surplus, less applicable 
adjustments and deductions.

Tier 1 Leverage Ratio: End-of-period Tier 1 Capital divided by adjusted average total consolidated assets for the quarter.

Trading days: Days in which the markets/exchanges are open for the buying and selling of securities. Early market closures 
are counted as half-days.

U.S. federal banking agencies: Refers to the Federal Reserve, the OCC, the FDIC, and the CFPB.

Uniform Net Capital Rule: Refers to Rule 15c3-1 under the Securities Exchange Act of 1934, which specifies minimum 
capital requirements that are intended to ensure the general financial soundness and liquidity of broker-dealers at all times.

- 24 -

THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

OVERVIEW

Management focuses on several client activity and financial metrics in evaluating Schwab’s financial position and operating 
performance. We believe that metrics relating to net new and total client assets, as well as client cash levels and utilization 
of advisory services, offer perspective on our business momentum and client engagement. Data on new and total client 
brokerage accounts provides additional perspective on our ability to attract and retain new business. Total net revenue 
growth, pre-tax profit margin, EPS, return on average common stockholders’ equity, and the Consolidated Tier 1 Leverage 
Ratio provide broad indicators of Schwab’s overall financial health, operating efficiency, and ability to generate acceptable 
returns. Total expenses, excluding interest, as a percentage of average client assets, is a measure of operating efficiency. 
Results for the years ended December 31, 2018, 2017, and 2016 are as follows:

Client Metrics
Net new client assets (in billions) (1)
Core net new client assets (in billions)

Client assets (in billions, at year end)

Average client assets (in billions)

New brokerage accounts (in thousands)

Active brokerage accounts (in thousands, at year end)

Assets receiving ongoing advisory services (in billions, at year end)

Client cash as a percentage of client assets (at year end)

Company Financial Metrics

Total net revenues

Total expenses excluding interest

Income before taxes on income

Taxes on income

Net income

Preferred stock dividends and other

Net income available to common stockholders

Earnings per common share — diluted

Net revenue growth from prior year

Pre-tax profit margin

Return on average common stockholders’ equity

Expenses excluding interest as a percentage of average client assets

Growth Rate
1-Year
2017-2018

2018

2017

2016

(43)%

15%

(3)%

11%

9%

8%

1%

18%

12%

25%

(19)%

49%

2%

53%

52%

$

$

$

$

133.9

227.8

3,252.2

3,409.6

1,576

11,593

$

$

$

$

233.1

198.6

3,361.8

3,060.2

1,441

10,755

$

$

$

$

125.5

125.5

2,779.5

2,614.7

1,093

10,155

$

1,708.5

$

1,699.8

$

1,401.4

12.8%

10.8%

13.0%

$

10,132

$

$

$

$

$

$

$

5,570

4,562

1,055

3,507

178

3,329

2.45

18%

45.0%

19%

0.16%

$

$

$

$

8,618

4,968

3,650

1,296

2,354

174

2,180

1.61

15%

42.4%

15%

0.16%

7,478

4,485

2,993

1,104

1,889

143

1,746

1.31

17%

40.0%

14%

0.17%

Consolidated Tier 1 Leverage Ratio (at year end)
(1)  2018 includes outflows of $93.9 billion from certain mutual fund clearing services clients. 2017 includes inflows of $34.5 billion from certain mutual 

7.1%

7.6%

7.2%

fund clearing services clients. 

2018 Compared to 2017 

Net income increased by $1.2 billion, or 49%, in 2018, driven primarily by business momentum, a supportive economic 
environment for much of the year, and lower corporate tax rates. Continued execution of our ‘Through Clients’ Eyes’ 
strategy helped us succeed with clients. In 2018, clients opened 1.6 million new brokerage accounts, helping bring active 
brokerage accounts to 11.6 million at the end of the year, and core net new assets totaled $227.8 billion, up 15% from the 
2017 total. Our strong net new assets largely offset lower market valuations, and we ended 2018 at $3.25 trillion in total 
client assets.

Total net revenue grew by $1.5 billion, or 18%, in 2018 primarily due to an increase of $1.5 billion, or 36%, in net interest 
revenue. The Fed raised the overnight federal funds target interest rate four times in 2018 for a total of 100 basis points. The 
growth of total net revenue resulted from higher interest rates due to the Fed’s rate normalization, and also from higher 

- 25 -

THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

interest-earning assets, which reflect both client cash allocations and the transfer of sweep money market funds to bank and 
broker-dealer sweep. As we progressed with these transfers, the corresponding money market fund asset management and 
administration fee revenue naturally declined, yet positive inflows in advice solutions, Schwab equity and bond funds and 
ETFs, and other third-party mutual funds and ETFs kept asset management fees at $3.2 billion, limiting the decrease to 5% 
from 2017. Record trading activity from our clients resulted in trading revenue reaching $763 million, an increase of 17% 
from the prior year.

Our increase in total expenses excluding interest of $602 million, or 12%, reflected our 2018 investments to support and fuel 
our business growth, including hiring additional client-facing and other employees and technology project spending, as well 
as an increase in marketing and a special stock award of $36 million to our employees. Even with these increases, expenses 
as a percentage of client assets remained consistent at 16 basis points, and pre-tax income increased 25% to $4.6 billion in 
2018, resulting in a pre-tax profit margin of 45.0%. As a result of the Tax Cuts and Jobs Act of 2017 (the Tax Act), taxes on 
income decreased 19% in 2018, resulting in an effective tax rate of 23.1%. Overall, we generated a 19% return on equity 
and diluted EPS of $2.45 for the year.

During 2018, the Board of Directors raised the quarterly cash dividend 63% to $0.13 per share and authorized a $1.0 billion 
Share Repurchase Program, which we completed during the fourth quarter. These actions reflected the Company’s strong 
financial performance and our confidence in its long-term success; they also demonstrated that effective capital management 
at Schwab can support both healthy business growth and more meaningful capital returns to stockholders. 

2017 Compared to 2016 

Net income available to common stockholders rose in 2017 by $434 million, or 25%, from the prior year, resulting in diluted 
EPS of $1.61 in 2017 – an increase of 23% compared to $1.31 in 2016. Net revenues improved by $1.1 billion, or 15%, 
while expenses excluding interest increased $483 million, or 11%, compared to 2016.

Our steady focus on operating ‘through clients’ eyes’ and our goal to continually challenge the status quo helped Schwab 
achieve another strong growth year in 2017. Clients opened 1.4 million new brokerage accounts in 2017 and trusted Schwab 
with $198.6 billion of core net new assets in 2017, up 58% from 2016. Total assets receiving ongoing advisory services 
grew 21% in 2017 to $1.70 trillion. Our success with clients was bolstered by strength in the equity markets – the Standard 
& Poor’s 500® Index (S&P 500) finished 2017 up 19% from the prior year end. Also in 2017, the Federal Reserve increased 
the overnight federal funds target interest rate three times for a total of 75 basis points. Strong client activity and the positive 
economic environment resulted in total client assets rising to $3.36 trillion as of December 31, 2017 – a 21% increase since 
the end of 2016.

Schwab’s 2017 financial results demonstrate the power of our financial formula working as designed: our robust business 
growth supported strong revenue growth through multiple sources in 2017, which we combined with continued expense 
discipline to drive significantly improved profitability.

Net revenues grew by 15% in 2017 compared to 2016 through contributions from our two largest revenue sources. Net 
interest revenue rose 29% while asset management and administration fees grew 11% in 2017 when compared to the prior 
year. Trading revenue declined in 2017 by 21% due to price reductions announced early in 2017. 

Consistent with our expectations, expenses grew 11% in 2017 compared to the prior year. This increase was primarily due to 
higher incentive compensation and higher staffing related to our strong asset gathering, as well as expenses related to project 
spending and third-party fees tied to higher balances in our asset management business. 

This combination of revenue growth and expense discipline drove the pre-tax profit margin to 42.4% – an increase of 
240 basis points over the prior year. Earnings before income taxes rose 22% to $3.7 billion in 2017 compared to $3.0 billion 
in the prior year. 

The effective tax rate in 2017 was 35.5% compared to 36.9% in 2016 reflecting the benefit from the adoption of new 
accounting standards requiring the recognition of a portion of tax deductions related to equity compensation partially offset 
by the remeasurement of deferred tax assets and other tax adjustments associated with the 2017 enactment of the Tax Act.

- 26 -

THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

Subsequent Event

On January 30, 2019, CSC publicly announced that its Board of Directors authorized a new Share Repurchase Program to 
repurchase up to $4.0 billion of common stock, and declared a four cent, or 31%, increase in the quarterly cash dividend to 
$0.17 per common share. The share repurchase authorization does not have an expiration date.  

Current Regulatory Environment and Other Developments

On October 31, 2018, the Federal Reserve issued a notice of proposed rulemaking and the Federal Reserve, the OCC and the 
FDIC jointly issued another notice of proposed rulemaking. The two proposals would establish a revised framework for 
applying enhanced prudential standards to large U.S. banking organizations, with four categories of standards that reflect the 
risks of banking organizations in each group. CSC would be in Category III based on having $250 billion – $700 billion in 
total assets.

The Federal Reserve proposal, which would make large savings and loan holding companies such as CSC subject to 
enhanced prudential standards, would tailor those regulatory requirements relating to capital stress testing, risk management, 
liquidity risk management, and single-counterparty credit limits based on the category of the banking organization. The 
proposal provides that Category III banking organizations would be subject to annual supervisory stress testing and biennial 
company-run stress testing. The interagency proposal would similarly tailor requirements under the agencies’ capital rule, 
LCR rule, and the proposed net stable funding ratio rule for banking organizations in each category. Under the proposal, 
banking organizations in Category III would not be required to calculate their risk-weighted assets using the “advanced 
approaches” framework or to include AOCI in calculating their regulatory capital; however, they would continue to be 
subject to the supplementary leverage ratio and any future countercyclical capital buffer imposed by the banking agencies.

Although the Federal Reserve announced in its proposal that additional capital planning and resolution planning proposals 
would be issued at a later date, the agency did indicate that all Category III firms, including savings and loan holding 
companies, would be required to submit annual capital plans that would be subject to qualitative and quantitative 
assessments evaluated as part of the CCAR process.

The comment period for both proposed rules ended on January 22, 2019 and the impact to Schwab cannot be assessed until 
the final rule is released.

On December 22, 2017, P.L.115-97, the Tax Act, was signed into law, and became effective on January 1, 2018. Among 
other things, the Tax Act lowered the federal corporate income tax rate from 35% to 21%. 

As a result of the reduction of the federal corporate income tax rate, generally accepted accounting principles in the U.S. 
(GAAP) require companies to remeasure their deferred tax assets and deferred tax liabilities as of the date of enactment, 
with the resulting tax effects accounted for in the reporting period of enactment. Schwab recorded a one-time non-cash 
charge to taxes on income associated with the remeasurement of net deferred tax assets and other tax adjustments related to 
the tax reform legislation in the fourth quarter of 2017. Our 2018 effective income tax rate was reduced as a result of these 
changes. 

In May 2016, the Federal Reserve, the OCC and the FDIC jointly issued a notice of proposed rulemaking that would 
impose a minimum NSFR on certain banking organizations, including CSC. The comment period for the proposed rule 
ended on August 5, 2016 and the impact to the Company cannot be assessed until the final rule is released.

- 27 -

THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

RESULTS OF OPERATIONS

Total Net Revenues

Total net revenues of $10.1 billion and $8.6 billion for the years ended December 31, 2018 and 2017, respectively, 
represented growth of 18% and 15% from the prior periods, primarily due to increases in net interest revenue.

Year Ended December 31,

2018

2017

2016

Growth Rate
2017-2018

Amount

% of
Total Net
Revenues

% of
Total Net
Revenues

% of
Total Net
Revenues

Amount

Amount

Net interest revenue
Interest revenue
Interest expense
Net interest revenue
Asset management and administration fees

Mutual fund and ETF service fees
Advice solutions
Other

Asset management and administration fees
Trading revenue
Commissions
Principal transactions

Trading revenue
Other
Total net revenues

Net Interest Revenue

44% $
151%
36%

6,680
(857)
5,823

66% $
(9)%
57%

4,624
(342)
4,282

54% $
(4)%
50%

3,493
(171)
3,322

(12)%
9%
(2)%
(5)%

1,793
1,139
297
3,229

685
14%
78
44%
763
17%
9%
317
18% $ 10,132

18%
11%
3%
32%

7%
1%
8%
3%
100% $

2,045
1,043
304
3,392

600
54
654
290
8,618

24%
12%
3%
39%

7%
1%
8%
3%
100% $

1,853
915
287
3,055

779
46
825
276
7,478

46%
(2)%
44%

25%
12%
4%
41%

10%
1%
11%
4%
100%

Schwab’s primary interest-earning assets include cash and cash equivalents; cash and investments segregated; margin loans, 
which constitute the majority of receivables from brokerage clients; investment securities; and bank loans. Revenue on 
interest-earning assets is affected by various factors, such as the composition of assets, prevailing interest rates at the time of 
origination or purchase, changes in interest rates on floating rate securities and loans, and changes in prepayment levels for 
mortgage-related securities and loans. Fees earned on securities borrowing and lending activities, which are conducted by 
CS&Co using assets held in client brokerage accounts, are included in other interest revenue and expense.

Schwab’s interest-bearing liabilities include bank deposits, payables to brokerage clients, short-term borrowings, and long-
term debt. We establish the rates paid on client-related liabilities, and management expects that it will generally adjust the 
rates paid on these liabilities at some fraction of any movement in short-term rates. During 2018, these liabilities rose by a 
total of $63.3 billion, largely reflecting the effect of: our transferring a total of $72 billion sweep money market funds to 
bank and broker-dealer sweep; clients choosing to reallocate assets between cash, equities, fixed income and other 
investments; and the Company gathering additional flows from new and current clients. 

Overall, management believes that the extended period of extraordinarily low interest rates running from the financial crisis 
until recently has likely resulted in certain sweep cash balances retaining some level of latent rate sensitivity. With the 
Federal Funds Target Rate having increased to 2.25 – 2.50%, management expects some sweep cash balances could migrate 
to alternatives, including purchased money market funds, that offer higher yields to clients but lower revenue to Schwab. 

Given the general stability and relatively low rate sensitivity of client-related liabilities, management believes their duration 
is at least several years. We have positioned Schwab to benefit from an increase in interest rates, especially short-term 
interest rates, by managing the duration of interest-earning assets to be shorter than that of interest-bearing liabilities, so that 
asset yields are expected to move faster than liability costs.

- 28 -

THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

In order to keep interest-rate sensitivity within established limits, management monitors and responds to changes in the 
balance sheet. As Schwab builds its client base, we attract new client sweep cash, which, along with the transfers of existing 
sweep cash balances from money market funds, is a primary driver of balance sheet growth. By managing the duration of 
interest-earning assets as necessary, we are positioned to continue to gain from increasing rates while limiting exposure to 
falling rates to an acceptable level. Approximately half of our interest earning assets re-price or reset based on short-term 
interest rates such as one-month LIBOR. 

Non-interest-bearing funding sources include certain cash balances, stockholders’ equity and other miscellaneous assets and 
liabilities.

The following table presents net interest revenue information corresponding to interest-earning assets and funding sources 
on the consolidated balance sheets:

Year Ended December 31,

2018

Interest
Revenue/
Expense

Average
Balance

Average
 Yield/
Rate

Average
Balance

2017

Interest
Revenue/
Expense

Average
 Yield/
Rate

Average
Balance

2016

Interest
Revenue/
Expense

Average
 Yield/
Rate

Interest-earning assets

Cash and cash equivalents

$ 17,783

$

Cash and investments segregated

Broker-related receivables

Receivables from brokerage clients
Available for sale securities (1)

Held to maturity securities

Bank loans

Total interest-earning assets

Other interest revenue

11,461

303

19,870

54,542

131,794

16,554

252,307

348

206

6

830

1,241

3,348

559

6,538

142

1.93% $

9,931

$

1.78%

2.09%

4.12%

2.26%

18,525

430

16,269

53,040

2.53%

103,599

3.37%

15,919

2.57%

217,713

109

166

3

575

815

2,354

472

4,494

130

1.10% $ 11,143

$

0.90%

0.70%

3.53%

1.54%

2.27%

2.97%

20,104

558

15,001

72,586

57,451

14,715

2.06%

191,558

57

93

1

497

883

1,402

400

3,333

160

0.51%

0.46%

0.22%

3.31%

1.22%

2.44%

2.72%

1.74%

Total interest-earning assets

$ 252,307

$

6,680

2.63% $ 217,713

$

4,624

2.12% $ 191,558

$

3,493

1.82%

Funding sources

Bank deposits

Payables to brokerage clients

Short-term borrowings

Long-term debt

Total interest-bearing liabilities

Non-interest-bearing funding sources

Other interest expense

Total funding sources

$ 199,139

$

545

0.27% $ 163,998

$

148

0.09% $ 141,432

$

21,178

3,359

5,423

229,099

23,208

$ 252,307

$

56

54

190

845

12

857

0.27%

1.59%

3.50%

0.37%

25,403

3,503

3,431

196,335

21,378

0.34% $ 217,713

16

41

119

324

18

342

0.06%

1.17%

3.47%

0.17%

26,311

1,864

2,876

172,483

19,075

0.15% $ 191,558

4,282

1.97%

$

$

37

3

9

104

153

18

171

3,322

$

$

0.03%

0.01%

0.48%

3.62%

0.09%

0.09%

1.73%

Net interest revenue
$
(1)  Amounts have been calculated based on amortized cost.

5,823

2.29%

Net interest revenue increased $1.5 billion or 36%, in 2018 from 2017, and $960 million, or 29%, in 2017 from 2016, 
primarily due to higher interest rates and growth in interest-earning assets. 

Our net interest margin improved 32 basis points to 2.29% in 2018, primarily as a result of the Federal Reserve’s 2017 and 
2018 interest rate increases, partially offset by higher interest rates paid on bank deposits and other interest-bearing 
liabilities. Our net interest margin was 1.97% in 2017, representing an improvement of 24 basis points compared to 2016, 
primarily due to the Federal Reserve’s interest rate increases in 2016 and 2017. 

Average interest earning assets grew 16% and 14% during 2018 and 2017, respectively, compared with the sequential prior 
years. These increases primarily reflect higher bank deposits due to transfers from sweep money market funds to bank 
sweep balances, as well as changes in client cash allocations, partially offset by client purchases of other assets. 

In March 2017, $24.7 billion of debt securities were transferred from the AFS category to the HTM category. The transfer 
had no effect on the overall net interest margin. For additional information on the transfer, see Item 8 – Note 6.

- 29 -

THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

Asset Management and Administration Fees

Asset management and administration fees include mutual fund and ETF service fees and fees for other asset-based 
financial services provided to individual and institutional clients. Schwab earns mutual fund and ETF service fees for 
shareholder services, administration, and investment management provided to its proprietary funds, and recordkeeping and 
shareholder services provided to third-party funds. Asset management and administration fees are based upon the daily 
balances of client assets invested in these funds and do not include securities lending revenues earned by proprietary mutual 
funds and ETFs, as those amounts, net of program fees, are credited to the fund shareholders. The fair values of client assets 
included in proprietary and third-party mutual funds and ETFs are based on quoted market prices and other observable 
market data.

We also earn asset management fees for advice solutions, which include managed portfolios, specialized strategies, and 
customized investment advice. Other asset management and administration fees include various asset-based fees such as 
trust fees, 401(k) recordkeeping fees, mutual fund clearing fees, collective trust fund fees, and non-balance based service 
and transaction fees.

Asset management and administration fees vary with changes in the balances of client assets due to market fluctuations and 
client activity. 

The following table presents asset management and administration fees, average client assets, and average fee yields:

Year Ended December 31,

2018

2017

2016

Average
Client
Assets

Revenue

Average
Fee

Average
Client
Assets

Revenue

Average
Fee

Average
Client
Assets

Revenue

Average
Fee

Schwab money market funds before fee
  waivers

$ 141,018

$

Fee waivers

Schwab money market funds

Schwab equity and bond funds and ETFs

Mutual Fund OneSource® and other non-
  transaction fee funds
Other third-party mutual funds and ETFs (1)

Total mutual funds and ETFs (2)

Advice solutions (2)

Fee-based

Non-fee-based

Total advice solutions
Other balance-based fees (3)
Other (4)

0.54% $ 164,120

$

962

0.59%

568

—

568

258

680

287

0.40% $ 160,735

$

0.40%

0.12%

160,735

158,625

0.32%

215,333

0.09%

286,111

875

(10)

865

223

706

251

0.54%

0.14%

164,120

115,849

0.33%

199,389

0.09%

254,584

(224)

738

217

676

222

141,018

207,385

210,429

328,150

$ 886,982

1,793

0.20% $ 820,804

2,045

0.25% $ 733,942

1,853

$ 227,790

1,139

0.50% $ 203,794

1,043

0.51% $ 177,409

62,813

—

—

48,936

—

—

35,262

$ 290,603

1,139

0.39% $ 252,730

1,043

0.41% $ 212,671

398,495

250

47

0.06%

417,659

0.06%

339,071

258

46

915

—

915

235

52

0.45%

0.19%

0.34%

0.09%

0.25%

0.52%

—

0.43%

0.07%

Total asset management and administration
  fees
(1)  Includes Schwab ETF OneSource™.
(2)  Beginning in the fourth quarter of 2017, a change was made to add non-fee based average assets from managed portfolios. Average client assets for 

$ 3,229

$ 3,055

3,392

$

advice solutions may also include the asset balances contained in the mutual fund and/or ETF categories listed above. Prior periods have been adjusted 
to accommodate this change.

(3)  Includes various asset-related fees, such as trust fees, 401(k) recordkeeping fees, and mutual fund clearing fees and other service fees. Beginning in the 
first quarter of 2017, a prospective methodology change was made to average client assets relating to 401(k) recordkeeping fees to provide improved 
insight into the associated fee driver, which resulted in an increase of approximately $25 billion. There was no impact to revenue or the average fee.

(4)  Includes miscellaneous service and transaction fees relating to mutual funds and ETFs that are not balance-based.

Asset management and administration fees decreased by $163 million, or 5%, in 2018 from 2017, primarily due to lower 
money market fund revenue as a result of transfers to bank sweep, client asset allocation choices, and our 2017 fee 
reductions. Part of the decline was offset by revenue from growing asset balances in advice solutions, Schwab equity and 
bond funds and ETFs, and other third-party mutual funds and ETFs.

- 30 -

THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

Asset management and administration fees increased by $337 million, or 11%, in 2017 from 2016 due to higher average 
client assets invested in advice solutions, mutual funds and ETFs, and lower fee waivers on money market funds. Partially 
offsetting these increases were lower fee rates on proprietary money funds and other indexed mutual funds and ETFs due to 
fee reductions implemented by Schwab in 2017.

The following table presents a roll forward of client assets for the Schwab money market funds, Schwab equity and bond 
funds and ETFs, and Mutual Fund OneSource® and other non-transaction fee (NTF) funds. The following funds generated 
47%, 53%, and 53% of the asset management and administration fees earned during 2018, 2017, and 2016, respectively:

Schwab Money

Market Funds

Schwab Equity and

Mutual Fund OneSource®

Bond Funds and ETFs

and Other NTF Funds

Year Ended December 31,

2018

2017

2016

2018

2017

2016

2018

2017

2016

Balance at beginning of period

$163,650

$163,495

$166,148

$181,608

$125,813

$102,112

$225,202

$198,924

$207,654

Net inflows (outflows)
Net market gains (losses) and other (1)

(11,641)

(486)

(2,765)

31,091

30,771

13,858

(37,513)

(27,485)

(22,469)

1,463

641

112

(17,589)

25,024

9,843

(7,157)

53,763

13,739

Balance at end of period
$125,813
(1)  Includes net inflows from other third-party mutual funds to Mutual Fund OneSource® in the second quarter of 2017.

$181,608

$195,110

$163,495

$153,472

$163,650

$180,532

$225,202

$198,924

Trading Revenue

Trading revenue includes commission and principal transaction revenues. Commission revenue is affected by the number of 
revenue trades executed and the average revenue earned per revenue trade. Principal transaction revenue is primarily 
comprised of revenue from trading activity in fixed income securities with clients. To accommodate clients’ fixed income 
trading activity, Schwab maintains positions in fixed income securities, including U.S. state and municipal debt obligations, 
U.S. Government and corporate debt, and other securities. The difference between the price at which the Company buys and 
sells securities to and from its clients and other broker-dealers is recognized as principal transaction revenue. Principal 
transaction revenue also includes adjustments to the fair value of these securities positions.

The following table presents trading revenue and the related drivers:

Year Ended December 31,

DARTs (in thousands)

Clients’ daily average trades (in thousands)

Number of trading days

Daily average revenue per revenue trade

Trading revenue

Growth Rate
2017-2018

31%

26%

—

(12)% $

17% $

2018

420.9

765.4

249.5

7.23

763

2017

321.3

608.8

250.0

8.20

654

2016

291.6

561.8

251.5

11.23

825

$

$

$

$

Trading revenue increased by $109 million, or 17%, in 2018 compared to 2017. DART volumes increased 31% in 2018, 
which more than offset Schwab’s commission pricing reductions implemented in the first quarter of 2017. Trading revenue 
decreased by $171 million in 2017 from 2016, primarily due to lower commissions rates on DARTs. 

During the first quarter of 2017, we announced two trading price reductions which lowered standard equity, ETF, and option 
trade commissions from $8.95 to $4.95 and lowered the per contract option fee from $.75 to $.65. These reductions in 
commission rates reflect our continuing belief that pricing should never be an obstacle for choosing Schwab and our 
commitment to share the benefits of scale with clients. 

With these changes, trading revenue has declined from a peak of 50%-60% of total revenue in the early 1990’s to the current 
low of 8% in 2018, 8% in 2017, and 11% in 2016.

Other Revenue

Other revenue includes order flow revenue, other service fees, software fees from our portfolio management solutions, 
exchange processing fees, and non-recurring gains. Order flow revenue was $139 million during 2018, $114 million for 
2017, and $103 million in 2016. These increases were primarily due to higher rebate rates received on certain types of 

- 31 -

THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

orders and higher volume of trades. In 2016, other revenue also included net litigation proceeds of $16 million related to our 
non-agency residential mortgage-backed securities portfolios.

Total Expenses Excluding Interest

The following table shows a comparison of total expenses excluding interest:

Compensation and benefits

Salaries and wages

Incentive compensation

Employee benefits and other

Total compensation and benefits

Professional services

Occupancy and equipment

Advertising and market development

Communications

Depreciation and amortization

Regulatory fees and assessments

Other

Total expenses excluding interest

Expenses as a percentage of total net revenues

Compensation and benefits

Advertising and market development

Full-time equivalent employees (in thousands)

At year end

Average

?

Growth
Rate
2017-2018

2018

2017

2016

13% $

1,692

$

1,496

$

1,368

7%

15%

855

510

797

444

689

409

12% $

3,057

$

2,737

$

2,466

13%

14%

17%

5%

14%

6%

17%

654

496

313

242

306

189

313

580

436

268

231

269

179

268

506

398

265

237

234

144

235

12% $

5,570

$

4,968

$

4,485

30%

3%

19.5

18.7

32%

3%

17.6

16.9

33%

4%

16.2

15.9

11%

11%

Expenses excluding interest increased in 2018 and 2017 from the prior years by 12% and 11%, respectively. The largest 
drivers of the increase in both years were compensation and benefits and professional services. 

Total compensation and benefits increased in 2018 and 2017 from prior years, primarily due to increases in employee 
headcount to support our expanding client base. Additionally, in 2018 non-officer employees were issued special stock 
awards totaling $36 million.

Professional services expense increased in 2018 and 2017 from the prior years, primarily due to higher spending on 
technology projects as well as an increase in asset management and administration related expenses resulting from growth in 
the Schwab Funds® and Schwab ETFs™. 

Occupancy and equipment expense increased in 2018 and 2017 from the prior years, primarily due to an increase in 
software maintenance expenses and additional licenses to support growth in the business.

Advertising and market development expense rose in 2018, primarily reflecting management’s decision to increase 
television advertising and digital media spending in the fourth quarter. 

Depreciation and amortization expenses grew in 2018 and 2017 from the prior years, primarily due to higher amortization of 
internally developed software associated with our investments in software and technology enhancements.

- 32 -

THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

Regulatory fees assessments increased in 2018 and 2017 from the prior years, due to an increase in FDIC insurance 
assessments which rose as a result of higher average assets in deposit balances. This increase in 2018 was partially offset by 
the elimination of the FDIC surcharge in the fourth quarter of 2018.

Other expenses increased in 2018 from 2017 due to travel and entertainment and miscellaneous items due to overall growth 
in our business. Other expenses increased in 2017 from 2016 due to travel and entertainment, asset volume-related 
increases, and some miscellaneous items.

Capital expenditures were $576 million, $412 million, and $353 million in 2018, 2017, and 2016, respectively. The increase 
in capital expenditures in both 2018 and 2017 from the prior years was primarily due to the expansion of our campuses in 
the U.S. and investments in technology projects. The largest component of capital expenditures in 2018 was investment in 
buildings of $253 million. Capitalized costs for developing internal-use software totaled $167 million, $157 million, and 
$130 million in 2018, 2017, and 2016, respectively. Our capital expenditures for 2018 came in at the lower end of our 
estimated range of 6-7% of total net revenues, largely due to the timing of our campus expansion work. As we carry this 
work forward in 2019 and invest further in technology projects, we anticipate capital expenditures for the year will reach 
approximately 7-9% of total net revenues. Our longer term expectation for capital expenditures remains in the range of 
3-5% of total net revenues.

Taxes on Income

As previously discussed under Current Regulatory Environment and Other Developments, the Tax Act was signed into law 
during 2017. Among other things, the Tax Act lowered the federal corporate income tax rate from 35% to 21%, beginning in 
2018. 

Also as a result of the Tax Act, Schwab recognized a $46 million one-time non-cash charge to taxes on income in the fourth 
quarter of 2017 associated with the remeasurement of net deferred tax assets and other tax adjustments related to the Tax 
Act. 

Effective January 1, 2017, Schwab adopted Accounting Standards Update (ASU) 2016-09, which prospectively changed the 
accounting treatment of a portion of the tax deductions relating to equity compensation. These deductions were previously 
reflected directly in additional paid-in capital, a component of stockholders’ equity, and are now included in taxes on 
income, a component of net income. As a result of this change, our tax expense was reduced by approximately $46 million 
and $87 million in 2018 and 2017, respectively. Future effects will depend on our share price, restricted stock vesting, and 
the volume of equity incentive options exercised.

Schwab’s effective income tax rate on income before taxes was 23.1% in 2018, 35.5% in 2017, and 36.9% in 2016. The 
decrease in rates over this three-year time period was primarily due to the net impact of the above items. 

Segment Information

Schwab provides financial services to individuals and institutional clients through two segments – Investor Services and 
Advisor Services. The Investor Services segment provides retail brokerage and banking services, retirement plan services, 
and other corporate brokerage services to individual investors. The Advisor Services segment provides custodial, trading, 
banking, and support services as well as retirement business services to independent RIAs, independent retirement advisors 
and recordkeepers. Revenues and expenses are attributed to the two segments based on which segment services the client. 
Management evaluates the performance of the segments on a pre-tax basis. Segment assets and liabilities are not used for 
evaluating segment performance or in deciding how to allocate resources to segments. Net revenues in both segments are 
generated from the underlying client assets and trading activity; differences in the composition of net revenues between the 
segments are based on the composition of client assets, client trading frequency, and pricing unique to each. While both 
segments leverage the scale and efficiency of our platforms, segment expenses reflect the dynamics of serving millions of 
clients in Investor Services versus the thousands of RIAs on the advisor platform.

- 33 -

THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

Financial information for our segments is presented in the following table:

Investor Services

Advisor Services

Total

Growth
Rate
2017-2018

2018

2017

2016

Growth
Rate
2017-2018

2018

2017

2016

Growth
Rate
2017-2018

2018

2017

2016

Year Ended
December 31,

Net Revenues

Net interest revenue

34% $ 4,341

$3,231

$2,591

41% $ 1,482

$ 1,051

$

731

36% $ 5,823

$ 4,282

$ 3,322

Asset management and
  administration fees

Trading revenue

Other

Total net revenues

Expenses Excluding
  Interest

Income before taxes
  on income

Investor Services

(4)%

2,260

2,344

2,093

16%

13%

18%

475

245

408

217

524

203

7,321

6,200

5,411

(8)%

17%

(1)%

16%

969

288

72

1,048

246

73

962

301

73

2,811

2,418

2,067

(5)%

3,229

3,392

3,055

17%

9%

18%

763

317

654

290

825

276

10,132

8,618

7,478

11%

4,145

3,725

3,380

15%

1,425

1,243

1,105

12%

5,570

4,968

4,485

28% $ 3,176

$2,475

$2,031

18% $ 1,386

$ 1,175

$

962

25% $ 4,562

$ 3,650

$ 2,993

Total net revenues increased by $1.1 billion, or 18%, in 2018 from 2017 primarily due to an increase in net interest revenue, 
partially offset by lower asset management and administration fees. Net interest revenue increased primarily due to higher 
net interest margins and higher balances of interest-earning assets. Asset management and administration fees decreased 
primarily due to lower money market fund revenue as a result of transfers to bank sweep, client asset allocation choices, and 
our 2017 fee reductions. Expenses excluding interest increased by $420 million, or 11%, in 2018 from 2017 primarily due to 
higher compensation and benefits, technology project spend, and asset management and administration related expenses to 
support our expanding client base. 

Total net revenues increased by $789 million, or 15%, in 2017 from 2016 primarily due to increases in net interest revenue 
and asset management and administration fees, partially offset by a decrease in trading revenue. Net interest revenue 
increased primarily due to higher net interest margins and higher balances of interest-earning assets. Asset management and 
administration fees increased primarily due to higher client assets enrolled in advisory solutions and higher net fees on 
money market fund assets. Trading revenue decreased primarily due to lower commission rates. Expenses excluding interest 
increased by $345 million, or 10%, in 2017 from 2016 primarily due to higher compensation and benefits, technology 
project spend, asset management and administration related expenses, and regulatory fee assessments.

Advisor Services

Total net revenues increased by $393 million or 16%, in 2018 from 2017 primarily due to an increase in net interest revenue, 
partially offset by lower asset management and administration fees. Net interest revenue increased primarily due to higher 
net interest margins and higher balances of interest-earning assets. Asset management and administration fees decreased 
primarily due to lower money market fund revenue as a result of transfers to bank sweep, client asset allocation choices, and 
our 2017 fee reductions. Expenses excluding interest increased by $182 million, or 15%, in 2018 from 2017 primarily due to 
higher compensation and benefits, technology project spend, and asset management and administration related expenses to 
support our expanding client base.

Total net revenues increased by $351 million, or 17%, in 2017 from 2016 primarily due to increases in net interest revenue 
and asset management and administration fees, partially offset by a decrease in trading revenue. Net interest revenue 
increased primarily due to higher balances of interest-earning assets and higher net interest margins. Asset management and 
administration fees increased primarily due to higher fees from growth in client assets invested in ETFs and equity and bond 
funds, and higher net fees on money market fund assets. Trading revenue decreased primarily due to lower commission 
rates. Expenses excluding interest increased by $138 million, or 12%, in 2017 from 2016 primarily due to higher 
compensation and benefits, technology project spend, asset management and administration related expenses, and regulatory 
fee assessments.

- 34 -

 
 
 
 
 
 
THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

RISK MANAGEMENT

Schwab’s business activities expose it to a variety of risks, including operational, credit, market, liquidity, and compliance 
risks. The Company has a comprehensive risk management program to identify and manage these risks and their associated 
potential for financial and reputational impact. Despite our efforts to identify areas of risk and implement risk management 
policies and procedures, there can be no assurance that Schwab will not suffer unexpected losses due to these risks.

Our risk management process is comprised of risk identification and assessment, risk measurement, risk monitoring and 
reporting, and risk mitigation. The activities and governance that comprise the risk management process are described 
below.

Culture

The Board of Directors has approved an Enterprise Risk Management (ERM) framework that incorporates our purpose, 
vision, and values, which form the bedrock of our corporate culture and set the tone for the organization.

We designed the ERM Framework to enable a comprehensive approach to managing risks encountered by Schwab in its 
business activities. The framework incorporates key concepts commensurate with the size, risk profile, complexity, and 
continuing growth of the Company. Risk appetite, which is defined as the amount of risk the Company is willing to accept 
in pursuit of its corporate strategy, is developed by executive management and approved by the Board of Directors.

Risk Governance

Senior management takes an active role in the risk management process and has developed policies and procedures under 
which specific business and control units are responsible for identifying, measuring, and controlling risks. 

The Global Risk Committee, which is comprised of senior executives from each major business and control function, is 
responsible for the oversight of risk management. This includes identifying emerging risks, assessing risk management 
practices and the control environment, reinforcing business accountability for risk management, supervisory controls and 
regulatory compliance, supporting resource prioritization across the organization, and escalating significant issues to the 
Board of Directors.

We have established risk metrics and reporting that enable measurement of the impact of strategy execution against risk 
appetite. The risk metrics, with risk limits and tolerance levels, are established for key risk categories by the Global Risk 
Committee and its functional risk sub-committees.

The Chief Risk Officer regularly reports activities of the Global Risk Committee to the Risk Committee of the Board of 
Directors. The Board Risk Committee in turn assists the Board of Directors in fulfilling its oversight responsibilities with 
respect to our risk management program, including approving risk appetite statements and related key risk appetite metrics 
and reviewing reports relating to risk issues from functional areas of risk management, legal, compliance, and internal audit.

Functional risk sub-committees focusing on specific areas of risk report to the Global Risk Committee. These sub-
committees include the:

•  Compliance Risk Committee – provides oversight of compliance risk management programs and policies providing 

an aggregate view of compliance risk exposure, and includes a subcommittee covering Fiduciary Risk;

•  Financial Risk Oversight Committee – provides oversight of and approves capital, credit, liquidity, and market risk 

policies, limits, and exposures;

•  New Products and Services Risk Oversight Committee – provides oversight of, and approves corporate policy and 

procedures relating to the risk governance of new products and services; and

•  Operational Risk Oversight Committee – provides oversight of and approves operational risk management policies, 
risk tolerance levels, and operational risk governance processes, and includes sub-committees covering Fraud, 
Data, Information Security, Model Governance, and Third-Party risk.

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THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

Senior management has also created an Incentive Compensation Risk Oversight Committee, which establishes policy and 
reviews and approves the Annual Risk Assessment of incentive compensation plans, and reports directly to the 
Compensation Committee of the Board of Directors. 

The Company’s compliance, finance, internal audit, legal, and corporate risk management departments assist management 
and the various risk committees in evaluating, testing, and monitoring risk management.

In addition, the Disclosure Committee is responsible for monitoring and evaluating the effectiveness of our disclosure 
controls and procedures and internal control over financial reporting as of the end of each fiscal quarter. The Disclosure 
Committee reports on this evaluation to the CEO and CFO prior to their certification required by Sections 302 and 906 of 
the Sarbanes Oxley Act of 2002.

Operational Risk

Operational risks arise due to potential inadequacies or failures related to people, internal processes, and systems, or from 
external events or relationships impacting the Company and/or any of its key business partners and third parties. While 
operational risk is inherent in all business activities, we rely on a system of internal controls and risk management practices 
designed to keep operational risk and operational losses within the Company’s risk appetite. We have specific policies and 
procedures to identify and manage operational risk, and use periodic risk and control self-assessments, control testing 
programs, and internal audit reviews to evaluate the effectiveness of these internal controls. Where appropriate, we manage 
the impact of operational loss and litigation expense through the purchase of insurance. The insurance program is 
specifically designed to address our key operational risks and to maintain compliance with local laws and regulation.

Schwab’s operations are highly dependent on the integrity and resilience of our critical business functions and technology 
systems. To the extent Schwab experiences business or system interruptions, errors or downtime (which could result from a 
variety of causes, including natural disasters, terrorist attacks, technological failure, cyber attacks, changes to systems, 
linkages with third-party systems, and power failures), our business and operations could be negatively impacted. To 
minimize business interruptions and ensure the capacity to continue operations during an incident regardless of duration, 
Schwab maintains a backup and recovery infrastructure which includes facilities for backup and communications, a 
geographically dispersed workforce, and routine testing of business continuity and disaster recovery plans and a well-
established incident management program.

Information Security risk is the risk of unauthorized access, use, disclosure, disruption, modification, recording or 
destruction of the firm’s information or systems. We have designed and implemented an information security program that 
knits together complementary tools, controls and technologies to protect systems, client accounts and data. We continuously 
monitor the systems and work collaboratively with government agencies, law enforcement and other financial institutions to 
address potential threats. We use advanced monitoring systems to identify suspicious activity and deter unauthorized access 
by internal or external actors. We limit the number of employees who have access to clients’ personal information and 
internal authentication measures are enforced to protect against the potential for social engineering. All employees who 
handle sensitive information are trained in privacy and security. Schwab’s fraud and cyber security teams monitor activity 
looking for suspicious behavior. These capabilities allow us to identify and quickly act on any attempted intrusions.
Schwab also faces operational risk when we employ the services of various third parties, including domestic and 
international outsourcing of certain technology, processing, servicing, and support functions. We manage the exposure to 
third party risk and promote a culture of resiliency through contractual provisions, control standards, ongoing monitoring of 
third party performance, and appropriate testing. We maintain policies and procedures regarding the standard of care 
expected with all data, whether the data is internal company information, employee information, or non-public client 
information. We clearly define for employees, contractors, and third parties the expected standards of care for confidential 
data. We also provide regular training on data security.

Model risk is the potential for adverse consequences from decisions based on incorrect or misused model outputs and 
reports. Models are owned by several business units throughout the organization, and are used for a variety of purposes. 
Model use includes, but is not limited to, calculating capital requirements for hypothetical stressful environments, estimating 
interest and credit risk for loans and other balance sheet assets, and providing guidance in the management of client 
portfolios. We have established a policy to describe the roles and responsibilities of all key stakeholders in model 
development, management, and use. All models are registered in a centralized database and classified into different risk 

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THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

ratings depending on their potential financial, reputational, or regulatory impact to the Company. The model risk rating 
determines the scope of model governance activities.

Compliance Risk

Schwab faces compliance risk which is the potential exposure to legal or regulatory sanctions, fines or penalties, financial 
loss, or damage to reputation resulting from the failure to comply with laws, regulations, rules, or other regulatory 
requirements. Among other things, compliance risks relate to the suitability of client investments, conflicts of interest, 
disclosure obligations and performance expectations for products and services, supervision of employees, and the adequacy 
of our controls. The Company and its affiliates are subject to extensive regulation by federal, state and foreign regulatory 
authorities, including SROs. 

We manage compliance risk through policies, procedures and controls reasonably designed to achieve and/or monitor 
compliance with applicable legal and regulatory requirements. These procedures address issues such as business conduct 
and ethics, sales and trading practices, marketing and communications, extension of credit, client funds and securities, books 
and records, anti-money laundering, client privacy, and employment policies. 

Fiduciary risk is the potential for financial or reputational loss through breach of fiduciary duties to a client. Fiduciary 
activities include, but are not limited to, individual and institutional trust, investment management, custody, and cash and 
securities processing. We manage this risk by establishing policy and procedures to ensure that obligations to clients are 
discharged faithfully and in compliance with applicable legal and regulatory requirements. Business units have the primary 
responsibility for adherence to the policy and procedures applicable to their business. Guidance and control are provided 
through the creation, approval, and ongoing review of applicable policies by business units and various risk committees.

Credit Risk

Credit risk is the potential for loss due to a borrower, counterparty, or issuer failing to perform on its contractual obligations. 
Our exposure to credit risk mainly results from investing activities in our liquidity and investment portfolios, mortgage 
lending, margin lending and client option and futures activities, pledged asset lending, securities lending activities, and our 
role as a counterparty in other financial contracts. To manage the risks of such losses, we have established policies and 
procedures, which include establishing and reviewing credit limits, monitoring of credit limits and quality of counterparties, 
and adjusting margin, PAL, option, and futures requirements for certain securities and instruments. 

Liquidity and Investment Portfolios

Schwab has exposure to credit risk associated with its investment portfolios, which include U.S. agency, and non-agency 
mortgage-backed securities, asset-backed securities, corporate debt securities, U.S. agency notes, U.S. Treasury securities, 
certificates of deposit, U.S. state and municipal securities, commercial paper, and foreign government agency securities.

At December 31, 2018, substantially all securities in the investment portfolios were rated investment grade. U.S. agency 
mortgage-backed securities do not have explicit credit ratings; however, management considers these to be of the highest 
credit quality and rating given the guarantee of principal and interest by the U.S. government or U.S. government-sponsored 
enterprises.

Mortgage Lending Portfolio

The bank loan portfolio includes First Mortgages, HELOCs, and other loans. The credit risk exposure related to loans is 
actively managed through individual loan and portfolio reviews. Management regularly reviews asset quality, including 
concentrations, delinquencies, nonaccrual loans, charge-offs, and recoveries. All are factors in the determination of an 
appropriate allowance for loan losses.

Our residential loan underwriting guidelines include maximum LTV ratios, cash out limits, and minimum Fair Isaac 
Corporation (FICO) credit scores. The specific guidelines are dependent on the individual characteristics of a loan (for 
example, whether the property is a primary or secondary residence, whether the loan is for investment property, whether the 
loan is for an initial purchase of a home or refinance of an existing home, and whether the loan size is conforming or 
jumbo). 

- 37 -

THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

Schwab does not originate or purchase residential loans that allow for negative amortization and does not originate or 
purchase subprime loans (generally defined as extensions of credit to borrowers with a FICO score of less than 620 at 
origination), unless the borrower has compensating credit factors. For more information on credit quality indicators relating 
to Schwab’s bank loans, see Item 8 – Note 7. 

Securities and Instrument-Based Lending Portfolios

Collateral arrangements relating to margin loans, PALs, option and futures positions, securities lending agreements, and 
resale agreements include provisions that require additional collateral in the event of market fluctuations. Additionally, for 
margin loans, PALs, options and futures positions, and securities lending agreements, collateral arrangements require that 
the fair value of such collateral sufficiently exceeds the credit exposure in order to maintain a fully secured position.

Other Counterparty Exposures

Schwab performs clearing services for all securities transactions in its client accounts. Schwab has exposure to credit risk 
due to its obligation to settle transactions with clearing corporations, mutual funds, and other financial institutions even if 
Schwab’s clients or a counterparty fail to meet their obligations to Schwab.

Market Risk

Market risk is the potential for changes in earnings or the value of financial instruments held by Schwab as a result of 
fluctuations in interest rates, equity prices, or market conditions. We are exposed to interest rate risk primarily from changes 
in market interest rates on our interest-earning assets relative to changes in the costs of its funding sources that finance these 
assets. 

Net interest revenue is affected by various factors, such as the distribution and composition of interest-earning assets and 
interest-bearing liabilities, the spread between yields earned on interest-earning assets and rates paid on interest-bearing 
liabilities, which may reprice at different times or by different amounts, and the spread between short and long-term interest 
rates. Interest-earning assets primarily include investment securities, margin loans and bank loans. These assets are sensitive 
to changes in interest rates and changes in prepayment levels that tend to increase in a declining rate environment and 
decrease in a rising rate environment. Because we establish the rates paid on certain brokerage client cash balances and bank 
deposits and the rates charged on certain margin and bank loans, and control the composition of our investment securities, 
we have some ability to manage our net interest spread, depending on competitive factors and market conditions.

To mitigate the risk of declining interest revenue, we have established policies and procedures, which include setting 
guidelines on the amount of net interest revenue at risk, and monitoring the net interest margin and average maturity of our 
interest-earning assets and funding sources. To remain within these guidelines, we manage the maturity, repricing, and cash 
flow characteristics of the investment portfolios.

Financial instruments are also subject to the risk that valuations will be negatively affected by changes in demand and the 
underlying market for a financial instrument. We are indirectly exposed to option, futures, and equity market fluctuations in 
connection with client option and futures accounts, securities collateralizing margin loans to brokerage customers, and client 
securities loaned out as part of the brokerage securities lending activities. Equity market valuations may also affect the level 
of brokerage client trading activity, margin borrowing, and overall client engagement with Schwab. Additionally, we earn 
mutual fund and ETF service fees and asset management fees based upon daily balances of certain client assets. Fluctuations 
in these client asset balances caused by changes in equity valuations directly impact the amount of fee revenue we earn.

Our market risk related to financial instruments held for trading is not material. 

Net Interest Revenue Simulation

For Schwab’s net interest revenue sensitivity analysis, we use net interest revenue simulation modeling techniques to 
evaluate and manage the effect of changing interest rates. The simulation includes all interest-sensitive assets and liabilities. 
Key variables in the simulation include the repricing of financial instruments, prepayment, reinvestment, and product 
pricing assumptions. The simulations involve assumptions that are inherently uncertain and, as a result, cannot precisely 
estimate the impact of changes in interest rates on net interest revenue. Actual results may differ from simulated results due 

- 38 -

THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

to balance growth or decline and the timing, magnitude, and frequency of interest rate changes, as well as changes in market 
conditions and management strategies, including changes in asset and liability mix.

If our guidelines for net interest revenue sensitivity are breached, management must report the breach to the Financial Risk 
Oversight Committee and establish a plan to address the interest rate risk. There were no breaches of Schwab’s net interest 
revenue sensitivity risk limits during the years ended December 31, 2018 or 2017.

As represented by the simulations presented below, our investment strategy is structured to produce an increase in net 
interest revenue when interest rates rise and, conversely, a decrease in net interest revenue when interest rates fall.

The simulations in the following table assume that the asset and liability structure of the consolidated balance sheets would 
not be changed as a result of the simulated changes in interest rates. As we actively manage the consolidated balance sheets 
and interest rate exposure, in all likelihood we would take steps to manage additional interest rate exposure that could result 
from changes in the interest rate environment. The following table shows the simulated net interest revenue change over the 
next 12 months beginning December 31, 2018 and 2017 of a gradual 100 basis point increase or decrease in market interest 
rates relative to prevailing market rates at the end of each reporting period.

December 31,

Increase of 100 basis points

Decrease of 100 basis points

2018

4.4%

(4.9)%

2017

3.3%

(6.2)%

The year-over-year change in net interest revenue sensitivities reflects higher interest rates across the yield curve, and 
particularly, higher short-term interest rates.

Liquidity Risk

Liquidity risk is the potential that Schwab will be unable to meet cash flow obligations when they come due without 
incurring unacceptable losses.

Due to its role as a source of financial strength, CSC’s liquidity needs are primarily driven by the liquidity and capital needs 
of CS&Co, the capital needs of the banking subsidiaries, principal and interest due on corporate debt, dividend payments on 
CSC’s preferred stock, and returns of capital to common stockholders. The liquidity needs of CS&Co are primarily driven 
by client activity including trading and margin borrowing activities and capital expenditures. The capital needs of the 
banking subsidiaries are primarily driven by client deposits. We have established liquidity policies to support the successful 
execution of business strategies, while ensuring ongoing and sufficient liquidity to meet operational needs and satisfy 
applicable regulatory requirements under both normal and stressed conditions. We seek to maintain client confidence in the 
balance sheet and the safety of client assets by maintaining liquidity and diversity of funding sources to allow the Company 
to meet its obligations. To this end, we have established limits and contingency funding scenarios to support liquidity levels 
during both business as usual and stressed conditions.

We employ a variety of methodologies to monitor and manage liquidity. We conduct regular liquidity stress testing to 
develop a consolidated view of liquidity risk exposures and to ensure our ability to maintain sufficient liquidity during 
market-related or company-specific liquidity stress events. Liquidity is also tested at key subsidiaries and results are 
reported to the Financial Risk Oversight Committee. A number of early warning indicators are monitored to help identify 
emerging liquidity stresses in the market or within the organization and are reviewed with management as appropriate.

- 39 -

THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

The Company was subject to, and was in compliance with, the modified LCR rule at December 31, 2018. As Schwab’s 
consolidated balance sheet assets were above $250 billion at December 31, 2018, Schwab will become subject to the full 
LCR rule in the second quarter of 2019. The table below presents information about our average LCR: 

Total eligible HQLA
Net cash outflows (1)
LCR
(1)  This amount represents modified net cash outflows as defined by the LCR rule, which requires that HQLA cover 70% of total stressed net cash 

$

35,191

111%

Average for the
Three Months Ended
December 31, 2018
38,881
$

outflows.

Primary Funding Sources

Schwab’s primary source of funds is cash generated by client activity which includes bank deposits and cash balances in 
client brokerage accounts. These funds are used to purchase investment securities and extend loans to clients. 

Other sources of funds may include cash flows from operations, maturities and sales of investment securities, repayments on 
loans, securities lending of assets held in client brokerage accounts, repurchase agreements, and cash provided by external 
financing.

To meet daily funding needs, we maintain liquidity in the form of overnight cash deposits and short-term investments. For 
unanticipated liquidity needs, a buffer of highly liquid investments, currently comprised of U.S. Treasury notes, is also 
maintained.

Additional Funding Sources

In addition to internal sources of liquidity, Schwab has access to external funding. The need for short-term borrowings from 
these facilities arises primarily from timing differences between cash flow requirements, scheduled liquidation of interest-
earning investments, movements of cash to meet regulatory brokerage client cash segregation requirements and general 
corporate purposes. We maintain policies and procedures necessary to access funding and test discount window borrowing 
procedures on a periodic basis.

The following table describes external debt facilities available at December 31, 2018:

Description
Federal Home Loan Bank secured credit facility (1)

Borrower

Outstanding

Available

Banking subsidiaries $

— $

35,528

Uncommitted, unsecured lines of credit with various external banks
Unsecured commercial paper (2)
Committed, unsecured credit facility with various external banks (3)
Federal Reserve Bank discount window (4)
(1) Amounts available are dependent on the amount of First Mortgages, HELOCs, and the fair value of certain investment securities that are pledged as 

CSC, CS&Co

CSC

CSC

CSB

—

—

—

—

1,432

750

750

7,865

collateral. 

(2) CSC has authorization from its Board of Directors to issue Commercial Paper Notes to not exceed $1.5 billion. Management has set a current limit not to 

exceed the amount of the committed, unsecured credit facility.

(3) Other than an overnight borrowing to test availability, this facility was unused during 2018.
(4) Amounts available are dependent on the fair value of certain investment securities that are pledged as collateral. 

Certain banking subsidiaries maintain secured credit facilities with the Federal Home Loan Bank of San Francisco (FHLB). 
Amounts available under these facilities are dependent on the value of our First Mortgages, HELOCs, and the fair value of 
certain of our investment securities that are pledged as collateral. During 2018, CSB used borrowings under this agreement 
to purchase investment securities in advance of bank sweep transfers. This credit facility is also available as backup 
financing in the event the outflow of client cash from the banking subsidiaries’ respective balance sheets is greater than 
maturities and paydowns on investment securities and bank loans. 

- 40 -

THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

CSB also has access to short-term secured funding through the Federal Reserve’s discount window. Amounts available 
under the Federal Reserve discount window are dependent on the fair value of certain investment securities that are pledged 
as collateral. 

CSC has a commercial paper program of which proceeds are used for general corporate purposes. The maturities of the 
Commercial Paper Notes may vary, but are not to exceed 270 days from the date of issue. CSC’s ratings for these short-term 
borrowings are P1 by Moody’s, A1 by Standard & Poor’s, and F1 by Fitch. CSC had no Commercial Paper Notes 
outstanding at December 31, 2018 or 2017.

The financial covenants for the $750 million committed credit facility require CS&Co to maintain a minimum net capital 
ratio, CSB to be well capitalized, and CSC to maintain a minimum level of stockholders’ equity, adjusted to exclude AOCI. 
At December 31, 2018, the minimum level of stockholders’ equity required under this facility was $14.5 billion (CSC’s 
stockholders’ equity, excluding AOCI, at December 31, 2018 was $20.9 billion). Management believes these restrictions 
will not have a material effect on CSC’s ability to meet foreseeable dividend or funding requirements.

To partially satisfy the margin requirement of client option transactions with the Options Clearing Corporation, CS&Co has 
unsecured standby letter of credit agreements (LOCs) with several banks in favor of the Options Clearing Corporation 
aggregating $225 million at December 31, 2018. There were no funds drawn under any of these LOCs during 2018 or 2017. 
In connection with its securities lending activities, the Company is required to provide collateral to certain brokerage clients. 
The collateral requirements were satisfied by providing cash as collateral.

CSC has a universal automatic shelf registration statement (Shelf Registration Statement) on file with the SEC, which 
enables it to issue debt, equity, and other securities.

Borrowings

Long-term debt outstanding was $6.9 billion and $4.8 billion at December 31, 2018 and 2017, respectively. No short-term 
borrowings were outstanding as of December 31, 2018. Short-term borrowings outstanding from the FHLB were 
$15.0 billion at December 31, 2017. 

The following are details of the Senior Notes:

December 31, 2018

Senior Notes

New Debt Issuances

Par
Outstanding

Maturity

Weighted Average
Interest Rate

Moody’s

Standard
& Poor’s

$

6,881

2020 - 2029

3.42%

A2

A

Fitch

A

All debt issuances in 2018 and 2017 were senior unsecured obligations with interest payable quarterly or semi-annually. 
Additional details are as follows:

Issuance Date

March 2, 2017

December 7, 2017

December 7, 2017

May 22, 2018

May 22, 2018

May 22, 2018

October 31, 2018

October 31, 2018

Issuance
Amount

Maturity Date

Interest Rate

Interest Payable

650

700

800

600

600

750

500

600

3/2/2027

1/25/2028

1/25/2023

5/21/2021

5/21/2021

5/21/2025

2/1/2024

2/1/2029

3.200%

3.200%

2.650%

Three-month LIBOR
+ 0.32%

3.250%

3.850%

3.550%

4.000%

Semi-annually

Semi-annually

Semi-annually

Quarterly

Semi-annually

Semi-annually

Semi-annually

Semi-annually

$

$

$

$

$

$

$

$

- 41 -

THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

Equity Issuances and Redemptions

CSC did not issue any equity through external offerings during the year ended December 31, 2018. CSC’s preferred stock 
issued and net proceeds for the year ended December 31, 2017 are as follows:

Series F

Date Issued and Sold

Net
Proceeds

October 31, 2017

$

492

On December 1, 2017, CSC redeemed all of the 485,000 outstanding shares of its 6.00% Non-Cumulative Perpetual 
Preferred Stock, Series B (“Series B Preferred Stock”), and the corresponding 19,400,000 depositary shares, each 
representing a 1/40th interest in a share of the Series B Preferred Stock.

For further discussion of CSC’s long-term debt and information on the equity offerings, see Item 8 – Note 13 and Note 17.

Off-Balance Sheet Arrangements

Schwab enters into various off-balance sheet arrangements in the ordinary course of business, primarily to meet the needs of 
our clients. These arrangements include firm commitments to extend credit. Additionally, Schwab enters into guarantees and 
other similar arrangements in the ordinary course of business. For information on each of these arrangements, see Item 8 – 
Note 7, Note 11, Note 13, Note 14, and Note 15. 

Contractual Obligations

Schwab’s principal contractual obligations as of December 31, 2018 are shown in the following table. Excluded from this 
table are liabilities recorded on the consolidated balance sheets that are generally short-term in nature (e.g., payables to 
brokers, dealers, and clearing organizations and short-term borrowings) or without contractual payment terms (e.g., bank 
deposits, payables to brokerage clients, and deferred compensation).

December 31, 2018
Credit-related financial instruments (1)
Long-term debt (2)
Purchase obligations (3)
Leases (4)

Less than
1 Year

1-3
Years

3-5
Years

More than
5 Years

Total

$

1,592

$

3,162

$

5,093

$

1,698

$

11,545

237

475

128

2,325

303

219

1,370

54

150

4,330

170

282

8,262

1,002

779

Total

$

2,432

$

6,009

$

6,667

$

6,480

$

21,588

(1)  Represents CSB’s commitments to extend credit to banking clients, purchase mortgage loans, and commitments to fund CRA investments.
(2)  Includes estimated future interest payments through 2029 for Senior Notes. Amounts exclude maturities under a finance lease obligation and 

unamortized discounts and premiums.

(3)  Consists of purchase obligations for services such as advertising and marketing, telecommunications, professional services, and hardware- and software-

related agreements.

(4)  Represents minimum rental commitments, net of sublease commitments, and includes facilities under past restructuring initiatives and rental 

commitments under a finance lease obligation.

CAPITAL MANAGEMENT

Schwab seeks to manage capital to a level and composition sufficient to support execution of our business strategy, 
including anticipated balance sheet growth, providing financial support to the subsidiaries, and sustained access to the 
capital markets, while at the same time meeting our regulatory capital requirements and serving as a source of financial 
strength to our banking subsidiaries. Schwab’s primary sources of capital are funds generated by the operations of 
subsidiaries and securities issuances by CSC in the capital markets. To ensure that Schwab has sufficient capital to absorb 
unanticipated losses or declines in asset values, we have adopted a policy to remain well capitalized even in stressed 
scenarios. 

- 42 -

THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

Internal guidelines are set, for both CSC and its regulated subsidiaries, to ensure capital levels are in line with our strategy 
and regulatory requirements. Capital forecasts are reviewed monthly at Asset-Liability Management and Pricing Committee 
and Financial Risk Oversight Committee meetings. A number of early warning indicators are monitored to help identify 
potential problems that could impact capital. In addition, we monitor the subsidiaries’ capital levels and requirements. 
Subject to regulatory capital requirements and any required approvals, any excess capital held by subsidiaries is transferred 
to CSC in the form of dividends and returns of capital. When subsidiaries have need of additional capital, funds are provided 
by CSC as equity investments and also as subordinated loans (in a form approved as regulatory capital by regulators) for 
CS&Co. The details and method used for each cash infusion are based on an analysis of the particular entity’s needs and 
financing alternatives. The amounts and structure of infusions must take into consideration maintenance of regulatory 
capital requirements, debt/equity ratios, and equity double leverage ratios.

Schwab conducts regular capital stress testing to assess the potential financial impacts of various adverse macroeconomic 
and company-specific events to which the Company could be subjected. The objective of the capital stress testing is (1) to 
explore various potential outcomes – including rare and extreme events and (2) to assess impacts of potential stressful 
outcomes on both capital and liquidity. Additionally, we have a comprehensive Capital Contingency Plan to provide action 
plans for certain low probability/high impact capital events that the Company might face. The Capital Contingency Plan is 
issued under the authority of the Financial Risk Oversight Committee and provides guidelines for sustained capital events. It 
does not specifically address every contingency, but is designed to provide a framework for responding to any capital stress. 
The results of the stress testing indicate there are two scenarios which could stress the Company’s capital: (1) inflows of 
balance sheet cash during a period of very low interest rates and (2) outflows of balance sheet cash when other sources of 
financing are not available and the Company is required to sell assets to fund the flows at a loss. The Capital Contingency 
Plan is reviewed annually and updated as appropriate.

For additional information, see Business – Regulation in Part I, Item 1.

Regulatory Capital Requirements

CSC is subject to capital requirements set by the Federal Reserve and is required to serve as a source of strength for our 
banking subsidiaries and to provide financial assistance if our banking subsidiaries experience financial distress. Schwab is 
required to maintain a Tier 1 Leverage Ratio for CSC of at least 4%; however, management seeks to maintain the ratio of at 
least 6%. Due to the relatively low risk of our balance sheet assets and risk-based capital ratios at CSC and CSB that are 
well in excess of regulatory requirements, the Tier 1 Leverage Ratio is the most restrictive capital constraint on CSC’s asset 
growth.

Our banking subsidiaries are subject to capital requirements set by their regulators that are substantially similar to those 
imposed on CSC by the Federal Reserve. Our banking subsidiaries’ failure to remain well capitalized could result in certain 
mandatory and possibly additional discretionary actions by the regulators that could have a direct material effect on the 
banks. Schwab’s principal banking subsidiary, CSB, is required to maintain a Tier 1 Leverage Ratio of at least 5% to be well 
capitalized, but seeks to maintain the ratio of at least 6.25%. Based on its regulatory capital ratios at December 31, 2018, 
CSB is considered well capitalized.

- 43 -

THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

The following table details CSC’s consolidated and CSB’s capital ratios:

December 31,

Total stockholders’ equity

Less:

Preferred Stock

Common Equity Tier 1 Capital before regulatory adjustments

Less:

Goodwill, net of associated deferred tax liabilities

Other intangible assets, net of associated deferred tax liabilities

Deferred tax assets, net of valuation allowances and deferred tax liabilities
AOCI adjustment (1)

Common Equity Tier 1 Capital 

Tier 1 Capital

Total Capital

Risk-Weighted Assets

Common Equity Tier 1 Capital/Risk-Weighted Assets

Tier 1 Capital/Risk-Weighted Assets

Total Capital/Risk-Weighted Assets

2018

2017

CSC

CSB

CSC

CSB

$

20,670

$

15,615

$

18,525

$

13,224

$

$

$

$

$

$

$

$

2,793

17,877

1,188

125

3

(252)

16,813

19,606

19,628

95,441

17.6%

20.5%

20.6%

$

$

$

$

—

15,615

13

—

1

(231)

15,832

15,832

15,853

80,513

19.7%

19.7%

19.7%

$

$

$

$

2,793

15,732

1,191

61

2

(152)

14,630

17,423

17,452

75,866

19.3%

23.0%

23.0%

—

13,224

13

—

—

(144)

13,355

13,355

13,382

66,519

20.1%

20.1%

20.1%

Tier 1 Leverage Ratio
(1)  CSC and CSB elected to opt-out of the requirement to include most components of AOCI in CET1 Capital. Beginning in 2019, CSC is required to 

7.1%

7.6%

7.2%

7.1%

include all components of AOCI in regulatory capital. 

CSB is also subject to regulatory requirements that restrict and govern the terms of affiliate transactions. In addition, CSB is 
required to provide notice to, and may be required to obtain approval from, the OCC and the Federal Reserve to declare 
dividends to CSC.

As a broker-dealer, CS&Co is subject to regulatory requirements of the Uniform Net Capital Rule, which is intended to 
ensure the general financial soundness and liquidity of broker-dealers. These regulations prohibit CS&Co from paying cash 
dividends, making unsecured advances and loans to the parent company and employees, and repaying subordinated 
borrowings from CSC if such payment would result in a net capital amount below prescribed thresholds. At December 31, 
2018, CS&Co was in compliance with its net capital requirements.

In addition to the capital requirements above, Schwab’s subsidiaries are subject to other regulatory requirements intended to 
ensure financial soundness and liquidity. See Item 8 – Note 21 for additional information on the components of stockholders’ 
equity and information on the capital requirements of significant subsidiaries.

Dividends

Since the initial dividend in 1989, CSC has paid 119 consecutive quarterly dividends and has increased the quarterly 
dividend rate 23 times, resulting in a 21% compounded annual growth rate, excluding the special cash dividend of $1.00 per 
common share in 2007. While the payment and amount of dividends are at the discretion of the Board of Directors, subject 
to certain regulatory and other restrictions, CSC currently targets its common stock cash dividend at approximately 20% to 
30% of net income.

- 44 -

 
 
 
 
 
 
 
 
THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

The Board of Directors of the Company declared quarterly cash dividend increases per common share during 2017 and 2018 
as shown below:

Date of Declaration

January 26, 2017

January 25, 2018

July 25, 2018

Quarterly Cash Increase

New Quarterly Dividend

Per Common Share

% Increase

Per Common Share

$

0.01

0.02

0.03

14% $

25%

30%

0.08

0.10

0.13

In addition, on January 30, 2019, the Board of Directors of the Company declared a four cent, or 31%, increase in the 
quarterly cash dividend to $0.17 per common share. 

The following table details the CSC cash dividends paid and per share amounts:

Year Ended December 31,

2018

2017

Cash Paid

Per Share
Amount

Cash Paid

Per Share
Amount

$

$

28

0.46

623 $

Common Stock
Series A Preferred Stock (1)
Series B Preferred Stock (2,5)
Series C Preferred Stock (2)
Series D Preferred Stock (2)
Series E Preferred Stock (3)
Series F Preferred Stock (4)
(1)  Dividends paid semi-annually until February 1, 2022 and quarterly thereafter.
(2)  Dividends paid quarterly.
(3)  Dividends paid semi-annually until March 1, 2022 and quarterly thereafter.
(4)  Series F Preferred Stock was issued on October 31, 2017. Dividends paid semi-annually beginning on June 1, 2018 until December 1, 2027, and 

4,625.00

5,430.56

431 $

59.52

60.00

70.00

N/A

N/A

N/A

36

45

28

29

36

45

27

28

23

0.32

70.00

60.00

60.00

59.52

3,867.01

N/A

quarterly thereafter. 

(5)  Series B Preferred Stock was redeemed on December 1, 2017.
N/A Not applicable.

Share Repurchases

On October 25, 2018, CSC publicly announced that its Board of Directors terminated the existing two share repurchase 
authorizations and replaced them with a new authorization to repurchase up to $1.0 billion of common stock. CSC 
repurchased 22 million shares of its common stock for $1.0 billion in 2018, completing all repurchases under this 
authorization. There were no repurchases of CSC’s common stock in 2018 prior to the fourth quarter, or in 2017. 

On January 30, 2019, CSC publicly announced that its Board of Directors authorized the repurchase of up to $4.0 billion of 
common stock. The authorization does not have an expiration date.

FOREIGN HOLDINGS

At December 31, 2018, Schwab had exposure to non-sovereign financial and non-financial institutions in foreign countries, 
as well as agencies of foreign governments. At December 31, 2018, the fair value of these holdings totaled $7.6 billion, with 
the top three exposures being to issuers and counterparties domiciled in France at $2.8 billion, Sweden at $1.3 billion, and 
Canada at $0.8 billion. 

In addition to the direct holdings in foreign companies and securities issued by foreign government agencies, Schwab has 
indirect exposure to foreign countries through its investments in CSIM money market funds (collectively, the Funds) 
resulting from brokerage clearing activities. At December 31, 2018, the Company had $21 million in investments in these 
Funds. Certain of the Funds’ positions include certificates of deposits, time deposits, commercial paper and corporate debt 
securities issued by counterparties in foreign countries. Schwab had outstanding margin loans to foreign residents of 
$746 million at December 31, 2018.

- 45 -

THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

FAIR VALUE OF FINANCIAL INSTRUMENTS

Schwab uses the market approach to determine the fair value of certain financial assets and liabilities recorded at fair value, 
and to determine fair value disclosures. See Item 8 – Note 2 and Note 16 for more information on our assets and liabilities 
recorded at fair value.

When available, Schwab uses quoted prices in active markets to measure the fair value of assets and liabilities. When 
utilizing market data and bid-ask spread, we use the price within the bid-ask spread that best represents fair value. When 
quoted prices do not exist, prices are obtained from independent third-party pricing services to measure the fair value of 
investment assets. We generally obtain prices from three independent pricing sources for assets recorded at fair value. Our 
primary third-party pricing service provides prices based on observable trades and discounted cash flows that incorporate 
observable information such as yields for similar types of securities (a benchmark interest rate plus observable spreads) and 
weighted-average maturity for the same or similar “to-be-issued” securities. We compare the prices obtained from the 
primary independent pricing service to the prices obtained from the additional independent pricing services to determine if 
the price obtained from the primary independent pricing service is reasonable. Schwab does not adjust the prices received 
from independent third-party pricing services unless such prices are inconsistent with the definition of fair value and result 
in material differences in the amounts recorded. At December 31, 2018 and 2017, we did not adjust prices received from the 
primary independent third-party pricing service.

CRITICAL ACCOUNTING ESTIMATES

The consolidated financial statements of Schwab have been prepared in accordance with GAAP. Item 8 – Note 2 contains 
more information on our significant accounting policies made in connection with its application of these accounting 
principles.

While the majority of the revenues, expenses, assets and liabilities are not based on estimates, there are certain accounting 
principles that require management to make estimates regarding matters that are uncertain and susceptible to change where 
such change may result in a material adverse impact on Schwab’s financial position and reported financial results. These 
critical accounting estimates are described below. Management regularly reviews the estimates and assumptions used in the 
preparation of the financial statements for reasonableness and adequacy.

Management has discussed the development and selection of these critical accounting estimates with the Audit Committee 
of the Board of Directors. Additionally, management has reviewed with the Audit Committee the Company’s significant 
estimates discussed in this Management’s Discussion and Analysis of Financial Condition and Results of Operations.

Income Taxes

Schwab estimates income tax expense based on amounts expected to be owed to the various tax jurisdictions in which we 
operate, including federal, state and local domestic jurisdictions, and immaterial amounts owed to several foreign 
jurisdictions. The estimated income tax expense is reported in the consolidated statements of income in taxes on income. 
Accrued taxes are reported in other assets or accrued expenses and other liabilities on the consolidated balance sheets and 
represent the net estimated amount due to or to be received from taxing jurisdictions either currently or deferred to future 
periods. Deferred taxes arise from differences between assets and liabilities measured for financial reporting purposes versus 
income tax reporting purposes. Deferred tax assets are recognized if, in management’s judgment, their realizability is 
determined to be more likely than not. Uncertain tax positions that meet the more likely than not recognition threshold are 
measured to determine the amount of benefit to recognize. An uncertain tax position is measured at the largest amount of 
benefit management believes is more likely than not to be realized upon settlement. In estimating accrued taxes, we assess 
the relative merits and risks of the appropriate tax treatment considering statutory, judicial and regulatory guidance in the 
context of the tax position. Because of the complexity of tax laws and regulations, interpretation can be difficult and subject 
to legal judgment given specific facts and circumstances.  

Changes in the estimate of accrued taxes occur periodically due to changes in tax rates, interpretations of tax laws, the status 
of examinations being conducted by various taxing authorities, and newly enacted statutory, judicial and regulatory guidance 
that impacts the relative merits and risks of tax positions. These changes, when they occur, affect accrued taxes and can be 

- 46 -

THE CHARLES SCHWAB CORPORATION
Management’s Discussion and Analysis of Financial Condition and Results of Operations
(Tabular Amounts in Millions, Except Ratios, or as Noted)

significant to the operating results of the Company. See Item 8 – Note 20 for more information on the Company’s income 
taxes.

Legal and Regulatory Reserves

Reserves for legal and regulatory claims and proceedings reflect an estimate of probable losses for each matter, after 
considering, among other factors, the progress of the case, prior experience and the experience of others in similar cases, 
available defenses, and the opinions and views of legal counsel. In many cases, including most class action lawsuits, it is not 
possible to determine whether a loss will be incurred, or to estimate the range of that loss, until the matter is close to 
resolution, in which case no accrual is made until that time. Reserves are adjusted as more information becomes available. 
Significant judgment is required in making these estimates, and the actual cost of resolving a matter may ultimately differ 
materially from the amount reserved. See Item 8 – Note 14 for more information on the Company’s contingencies related to 
legal and regulatory reserves.

- 47 -

THE CHARLES SCHWAB CORPORATION

Item 7A.      Quantitative and Qualitative Disclosures About Market Risk

For a discussion of the quantitative and qualitative disclosures about market risk, see Risk Management in Part II, Item 7.

?

- 48 -

THE CHARLES SCHWAB CORPORATION

Item 8.   Financial Statements and Supplementary Data

TABLE OF CONTENTS

Consolidated Statements of Income
Consolidated Statements of Comprehensive Income
Consolidated Balance Sheets

Consolidated Statements of Cash Flows

Consolidated Statements of Stockholders’ Equity

Notes to Consolidated Financial Statements
Note 1.
Note 2.
Note 3.
Note 4.
Note 5.
Note 6.
Note 7.
Note 8.
Note 9.
Note 10.
Note 11.
Note 12.
Note 13.
Note 14.
Note 15.
Note 16.
Note 17.
Note 18.
Note 19.
Note 20.
Note 21.
Note 22.
Note 23.
Note 24.
Note 25.
Report of Independent Registered Public Accounting Firm
Management’s Report on Internal Control Over Financial Reporting

Introduction and Basis of Presentation
Summary of Significant Accounting Policies
Revenue Recognition
Receivables from and Payables to Brokerage Clients
Other Securities Owned
Investment Securities
Bank Loans and Related Allowance for Loan Losses
Equipment, Office Facilities, and Property
Goodwill
Other Assets
Variable Interest Entities
Bank Deposits
Borrowings
Commitments and Contingencies
Financial Instruments Subject to Off-Balance Sheet Credit Risk
Fair Values of Assets and Liabilities
Stockholders’ Equity
Accumulated Other Comprehensive Income 
Employee Incentive, Retirement, Deferred Compensation, and Career Achievement Plans
Taxes on Income
Regulatory Requirements
Segment Information
The Charles Schwab Corporation – Parent Company Only Financial Statements
Quarterly Financial Information (Unaudited)
Subsequent Event

50

51
52

53

55

56

56
57
67
69
69
70
74
78
79
79
79
80
81
82
84
87
91
92
93
95
97
99
100
102
102
103
104

- 49 -

THE CHARLES SCHWAB CORPORATION

Consolidated Statements of Income
(In Millions, Except Per Share Amounts)

Year Ended December 31,
Net Revenues

Interest revenue
Interest expense
Net interest revenue
Asset management and administration fees (1)
Trading revenue
Other

Total net revenues
Expenses Excluding Interest
Compensation and benefits
Professional services
Occupancy and equipment
Advertising and market development
Communications
Depreciation and amortization
Regulatory fees and assessments
Other

Total expenses excluding interest

Income before taxes on income
Taxes on income
Net Income
Preferred stock dividends and other (2)
Net Income Available to Common Stockholders
Weighted-Average Common Shares Outstanding:

Basic
Diluted (3)

Earnings Per Common Shares Outstanding:

2018

2017

2016

$

$

$

6,680
(857)
5,823
3,229
763
317
10,132

$

4,624
(342)
4,282
3,392
654
290
8,618

3,057
654
496
313
242
306
189
313
5,570
4,562
1,055
3,507
178
3,329

1,348
1,361

$

2,737
580
436
268
231
269
179
268
4,968
3,650
1,296
2,354
174
2,180

1,339
1,353

$

3,493
(171)
3,322
3,055
825
276
7,478

2,466
506
398
265
237
234
144
235
4,485
2,993
1,104
1,889
143
1,746

1,324
1,334

Basic
Diluted (3)

1.32
1.31
(1)  Includes fee waivers of $0, $10 million, and $224 million during the years ended December 31, 2018, 2017, and 2016, respectively, relating to Schwab-

1.63
1.61

2.47
2.45

$
$

$
$

$
$

sponsored money market funds.

(2)  Includes preferred stock dividends and undistributed earnings and dividends allocated to non-vested restricted stock units.
(3)  Antidilutive stock options and restricted stock units excluded from the calculation of diluted EPS totaled 18 million, 15 million, and 26 million shares in 

2018, 2017, and 2016, respectively.

See Notes to Consolidated Financial Statements.

- 50 -

 
 
 
 
 
 
 
 
 
THE CHARLES SCHWAB CORPORATION

Consolidated Statements of Comprehensive Income
(In Millions)

Year Ended December 31,

Net income

Other comprehensive income (loss), before tax:

Change in net unrealized gain (loss) on available for sale securities:

Net unrealized gain (loss)

Reclassification of net unrealized loss transferred to held to maturity

Other reclassifications included in other revenue

Change in net unrealized gain (loss) on held to maturity securities:

Reclassification of net unrealized loss transferred from available for sale

Amortization of amounts previously recorded upon transfer from available for sale

Other

Other comprehensive income (loss), before tax

Income tax effect

Other comprehensive income (loss), net of tax

Comprehensive Income

See Notes to Consolidated Financial Statements.

?

2018

2017

2016

$

3,507

$

2,354

$

1,889

(123)

—

—

—

35

(1)

(89)

22

(67)

13

227

(12)

(227)

31

(11)

21

(10)

11

(44)

—

(4)

—

—

1

(47)

18

(29)

$

3,440

$

2,365

$

1,860

- 51 -

 
 
 
 
 
 
THE CHARLES SCHWAB CORPORATION

Consolidated Balance Sheets
(In Millions, Except Per Share and Share Amounts)

December 31,

Assets

Cash and cash equivalents

Cash and investments segregated and on deposit for regulatory purposes (including resale
   agreements of $7,195 and $6,596 at December 31, 2018 and 2017, respectively)

Receivables from brokers, dealers, and clearing organizations

Receivables from brokerage clients — net

Other securities owned — at fair value

Available for sale securities

Held to maturity securities

Bank loans — net

Equipment, office facilities, and property — net

Goodwill

Other assets

Total assets

Liabilities and Stockholders’ Equity

Bank deposits

Payables to brokers, dealers, and clearing organizations

Payables to brokerage clients

Accrued expenses and other liabilities

Short-term borrowings

Long-term debt

Total liabilities

Stockholders’ equity:

Preferred stock — $.01 par value per share; aggregate liquidation preference of $2,850

Common stock — 3 billion shares authorized; $.01 par value per share; 1,487,543,446
   shares issued

Additional paid-in capital

Retained earnings

Treasury stock, at cost — 155,116,695 and 142,210,890 shares at December 31, 2018 and 2017,
   respectively

Accumulated other comprehensive income (loss)

Total stockholders’ equity

2018

2017

$

27,938

$

14,217

13,563

553

21,651

539

66,578

144,009

16,609

1,769

1,227

2,046

15,139

649

20,576

539

49,995

120,926

16,478

1,471

1,227

2,057

$

$

296,482

$

243,274

231,423

$

169,656

1,831

32,726

2,954

—

6,878

1,287

31,243

2,810

15,000

4,753

275,812

224,749

2,793

15

4,499

17,329

(3,714)

(252)

20,670

2,793

15

4,353

14,408

(2,892)

(152)

18,525

Total liabilities and stockholders’ equity

$

296,482

$

243,274

See Notes to Consolidated Financial Statements.

- 52 -

 
 
 
 
 
 
THE CHARLES SCHWAB CORPORATION

Consolidated Statements of Cash Flows
(In Millions)

Year Ended December 31,

Cash Flows from Operating Activities

Net income

Adjustments to reconcile net income to net cash provided by (used for) operating activities:

Share-based compensation

Depreciation and amortization

Provision (benefit) for deferred income taxes

Premium amortization, net, on available for sale and held to maturity securities

Other

Net change in:

Investments segregated and on deposit for regulatory purposes

Receivables from brokers, dealers, and clearing organizations

Receivables from brokerage clients

Other securities owned

Other assets

Payables to brokers, dealers, and clearing organizations

Payables to brokerage clients

Accrued expenses and other liabilities

Net cash provided by (used for) operating activities

Cash Flows from Investing Activities

Purchases of available for sale securities

Proceeds from sales of available for sale securities

Principal payments on available for sale securities

Purchases of held to maturity securities

Principal payments on held to maturity securities

Net increase in bank loans

Purchases of equipment, office facilities, and property

Purchases of Federal Home Loan Bank stock

Proceeds from sales of Federal Home Loan Bank stock

Other investing activities

2018

2017 (1)

2016 (1)

$

3,507 $

2,354 $

1,889

197

306

49

350

137

6,922

96

(1,100)

—

(104)

573

1,483

40

12,456

(32,801)

115

16,016

(40,873)

17,410

(129)

(570)

(156)

529

(96)

153

269

58

342

51

4,933

74

(3,428)

(90)

(177)

(1,148)

(4,651)

421

(839)

(15,033)

8,617

9,095

(32,925)

11,627

(1,071)

(400)

(430)

106

(59)

141

234

15

266

4

(1,635)

(147)

150

84

(93)

(181)

2,709

167

3,603

(29,248)

5,537

11,903

(31,162)

5,747

(1,103)

(346)

(152)

88

(39)

Net cash provided by (used for) investing activities

(40,555)

(20,473)

(38,775)

Cash Flows from Financing Activities
Net change in bank deposits (2)

Net change in short-term borrowings

Issuance of long-term debt

Repayment of long-term debt

Repurchases of common stock

Net proceeds from preferred stock offerings

Redemption of preferred stock

Dividends paid

Proceeds from stock options exercised

Other financing activities

Net cash provided by (used for) financing activities

Increase (Decrease) in Cash and Cash Equivalents, including Amounts Restricted

Cash and Cash Equivalents including Amounts Restricted at Beginning of Year

61,767

(15,000)

3,024

(909)

(1,000)

—

—

(787)

125

(54)

47,166

19,067

19,160

6,186

15,000

2,129

(257)

—

492

(485)

(592)

171

(45)

22,599

1,287

17,873

Cash and Cash Equivalents, including Amounts Restricted at End of Year

$

38,227 $

19,160 $

Continued on following page

- 53 -

33,952

—

—

(7)

—

1,316

—

(486)

144

44

34,963

(209)

18,082

17,873

THE CHARLES SCHWAB CORPORATION

Continued from previous page

Year Ended December 31,

Supplemental Cash Flow Information

Cash paid during the year for:

Interest

Income taxes

Non-cash investing activity:

Securities purchased during the period but settled after period end

2018

2017 (1)

2016 (1)

$

$

$

798 $

927 $

327 $

1,212 $

— $

29 $

160

991

—

December 31,

2018

2017

2016

Reconciliation of cash, cash equivalents and amounts reported within the balance sheet (3)

Cash and cash equivalents

$

27,938 $

14,217 $

10,828

Restricted cash and cash equivalents amounts included in cash and investments segregated
  and on deposit for regulatory purposes

10,289

4,943

7,045

Total cash and cash equivalents, including amounts restricted shown in the
  statement of cash flows
(1)  Adjusted for the retrospective adoption of ASU 2016-18. See Note 2.
(2)  Includes transfers from other sweep features to bank sweep of $72 billion, $5 billion and $8 billion for the years ended December 31, 2018, 2017 and 

19,160 $

38,227 $

$

17,873

2016, respectively. 

(3)  For more information on the nature of restrictions on restricted cash and cash equivalents see Note 21.

See Notes to Consolidated Financial Statements.

- 54 -

THE CHARLES SCHWAB CORPORATION

Consolidated Statements of Stockholders’ Equity
(In Millions)

Preferred
Stock

Common Stock

Shares Amount

Additional
Paid-In
Capital

Retained
Earnings

Treasury
Stock,
at cost

Accumulated
Other
Comprehensive
Income (Loss)

Total

Balance at December 31, 2015

$

1,459

1,488

$

Net income

Other comprehensive income (loss), net of tax

Issuance of preferred stock, net

Dividends declared on preferred stock

Dividends declared on common stock — $.27
  per share

Stock option exercises and other

Share-based compensation and related tax
   effects

Other

—

—

1,324

—

—

—

—

—

—

—

—

—

—

—

—

—

Balance at December 31, 2016

2,783

1,488

Net income

Other comprehensive income (loss), net of tax

Issuance of preferred stock, net

Redemption of preferred stock

Dividends declared on preferred stock

Dividends declared on common stock — $.32
  per share

Stock option exercises and other

Share-based compensation

Other

—

—

492

(482)

—

—

—

—

—

—

—

—

—

—

—

—

—

—

Balance at December 31, 2017

2,793

1,488

Adoption of accounting standards (Note 2)

Net income

Other comprehensive income (loss), net of tax

Dividends declared on preferred stock

Dividends declared on common stock — $.46
  per share

Repurchase of common stock

Stock option exercises and other

Share-based compensation

Other

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

Balance at December 31, 2018

$

2,793

1,488

$

See Notes to Consolidated Financial Statements.

15

—

—

—

—

—

—

—

—

15

—

—

—

—

—

—

—

—

—

15

—

—

—

—

—

—

—

—

—

15

$

4,152

$ 11,253

$

(3,343) $

(134) $ 13,402

—

—

—

—

—

(80)

177

18

4,267

—

—

—

—

—

—

(88)

144

30

1,889

—

—

(126)

(360)

—

—

(7)

12,649

2,354

—

—

(3)

(161)

(431)

—

—

—

—

—

—

—

—

224

—

(11)

—

(29)

—

—

—

—

—

—

1,889

(29)

1,324

(126)

(360)

144

177

—

(3,130)

(163)

16,421

—

—

—

—

—

—

259

—

(21)

—

11

—

—

—

—

—

—

—

2,354

11

492

(485)

(161)

(431)

171

144

9

4,353

14,408

(2,892)

(152)

18,525

—

—

—

—

—

—

(84)

188

42

200

3,507

—

(164)

(624)

—

—

—

2

—

—

—

—

—

(1,000)

209

—

(31)

(33)

—

(67)

—

—

—

—

—

—

167

3,507

(67)

(164)

(624)

(1,000)

125

188

13

$

4,499

$ 17,329

$

(3,714) $

(252) $ 20,670

- 55 -

THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

1. 

Introduction and Basis of Presentation

The Charles Schwab Corporation (CSC) is a savings and loan holding company, headquartered in San Francisco, California. 
CSC was incorporated in 1986 and engages, through its subsidiaries, in wealth management, securities brokerage, banking, 
asset management, custody, and financial advisory services. 

Significant business subsidiaries of CSC include the following:

•  Charles Schwab & Co., Inc. (CS&Co) is a securities broker-dealer with over 355 domestic branch offices in 47 

states, as well as a branch in the Commonwealth of Puerto Rico. In addition, Schwab serves clients through branch 
offices in the U.K., Hong Kong, Singapore, and Australia through various subsidiaries; 

•  Charles Schwab Bank (CSB), a federal savings bank; and
•  Charles Schwab Investment Management, Inc. (CSIM), the investment advisor for Schwab’s proprietary mutual 

funds (Schwab Funds®), and for Schwab’s exchange-traded funds (Schwab ETFs™).

Unless otherwise indicated, the terms “Schwab,” “the Company,” “we,” “us,” or “our” mean CSC together with its 
consolidated subsidiaries.

The accompanying consolidated financial statements include CSC and its subsidiaries. Intercompany balances and 
transactions have been eliminated. These consolidated financial statements have been prepared in conformity with GAAP, 
which require management to make certain estimates and assumptions that affect the reported amounts in the accompanying 
financial statements and in the related disclosures. These estimates are based on information available as of the date of the 
consolidated financial statements. While management makes its best judgment, actual amounts or results could differ from 
those estimates. Certain estimates relate to taxes on income and legal and regulatory reserves. Actual results may differ from 
those estimates.

Principles of Consolidation

Schwab evaluates all entities in which it has financial interests for consolidation, except for money market funds, which are 
specifically excluded from consolidation guidance. When an entity is evaluated for consolidation, Schwab determines 
whether its interest in the entity constitutes a controlling financial interest under either the variable interest entity (VIE) 
model or the voting interest entity (VOE) model. In evaluating whether Schwab’s interest in a VIE is a controlling financial 
interest, we consider whether our involvement in the context of the design, purpose, and risks of the VIE, as well as any 
involvement of related parties, provides us with (i) the power to direct the most significant activities of the VIE, and (ii) the 
obligation to absorb losses or receive benefits that are significant to the VIE. If both of these conditions exist, then Schwab 
would be the primary beneficiary of that VIE, and consolidate it. Based upon the assessments for all of our interests in VIEs, 
there are no cases where the Company is the primary beneficiary; therefore, we are not required to consolidate any VIEs. 
See Note 11 for further information about VIEs. Schwab consolidates all VOEs in which it has majority-voting interests.

Investments in entities in which Schwab does not have a controlling financial interest are accounted for under the equity 
method of accounting when we have the ability to exercise significant influence over operating and financing decisions of 
the entity. Investments in entities for which Schwab does not have the ability to exercise significant influence are generally 
carried at cost and adjusted for impairment and observable price changes of the identical or similar investments of the same 
issuer (adjusted cost method), except for certain investments in qualified affordable housing projects which are accounted 
for under the proportional amortization method. All equity method, adjusted cost method, and proportional amortization 
method investments are included in other assets on the consolidated balance sheets.

- 56 -

THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

2. 

Summary of Significant Accounting Policies 

Revenue recognition 

Schwab’s accounting policies for revenue recognition are discussed in Note 3. 

Cash and cash equivalents 

Schwab considers all highly liquid investments that mature in three months or less from the time of acquisition and that are 
not segregated and on deposit for regulatory purposes to be cash and cash equivalents. Cash and cash equivalents include 
money market funds, deposits with banks, certificates of deposit, commercial paper, and U.S. Treasury securities. Cash and 
cash equivalents also include balances that our banking subsidiaries maintain at the Federal Reserve.

Cash and investments segregated and on deposit for regulatory purposes 

Cash and investments segregated and on deposit for regulatory purposes include securities purchased under agreements to 
resell (resale agreements), which are collateralized by U.S. Government and agency securities. Resale agreements are 
accounted for as collateralized financing transactions that are recorded at their contractual amounts plus accrued interest. 
The Company obtains collateral with a market value equal to or in excess of the principal amount loaned and accrued 
interest under resale agreements. Collateral is valued daily by the Company, with additional collateral obtained to ensure full 
collateralization. Cash and investments segregated also include certificates of deposit and U.S. Government securities. 
Certificates of deposit and U.S. Government securities are recorded at fair value. Pursuant to the SEC’s Customer Protection 
Rule, cash balances not collateralizing margin positions and not swept to money market funds or bank deposit accounts, are 
segregated by Schwab for the exclusive benefit of clients. 

Receivables from brokerage clients 

Receivables from brokerage clients include margin loans to securities brokerage clients and other trading receivables from 
clients. Margin loans are collateralized by client securities and are carried at the amount receivable, net of an allowance for 
doubtful accounts. The Company monitors margin levels and requires clients to deposit additional collateral, or reduce 
margin positions, to meet minimum collateral requirements if the fair value of the collateral changes. Receivables from 
brokerage clients that remain unsecured or partially secured for more than 30 days are fully reserved for in the allowance for 
doubtful accounts, except in the case of confirmed fraud, which is reserved immediately. Clients with margin loans have 
agreed to allow Schwab to pledge collateralized securities in accordance with federal regulations. The collateral is not 
reflected in the consolidated financial statements. The allowance for doubtful accounts for brokerage clients and related 
activity was immaterial for all periods presented. 

Other securities owned

Other securities owned are recorded at fair value based on quoted market prices or other observable market data. Unrealized 
gains and losses are included in earnings. 

Investment securities

AFS securities are recorded at fair value and unrealized gains and losses are reported, net of taxes, in AOCI included in 
stockholders’ equity. HTM securities are recorded at amortized cost based on the Company’s positive intent and ability to 
hold these securities to maturity. Realized gains and losses from sales of AFS securities are determined on a specific 
identification basis and are included in other revenue.

Management evaluates whether investment securities are OTTI on a quarterly basis. Debt securities with unrealized losses 
are considered OTTI if the Company intends to sell the security or if it is more likely than not that the Company will be 
required to sell such security before any anticipated recovery. If management determines that a security is OTTI under these 
circumstances, the impairment recognized in earnings is measured as the entire difference between amortized cost and fair 
value.

- 57 -

THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

A security is also OTTI if management does not expect to recover all of the amortized cost of the security. In this 
circumstance, the impairment recognized in earnings represents the estimated credit loss, and is measured by the difference 
between the present value of expected cash flows and the amortized cost of the security. Where appropriate, models are 
utilized to estimate the credit loss on a discounted cash flow basis using the security’s effective interest rate.

The evaluation of whether we expect to recover the amortized cost of a security is inherently judgmental. The evaluation 
considers multiple factors including: the magnitude and duration of the unrealized loss; the financial condition of the issuer; 
the payment structure of the security; external credit ratings; our internal credit ratings; for asset-backed securities, the 
amount of credit support provided by the structure of the security to absorb credit losses on the underlying collateral; recent 
events specific to the issuer and the issuer’s industry; and whether all scheduled principal and interest payments have been 
received.

Securities borrowed and securities loaned 

Securities borrowed transactions require Schwab to deliver cash to the lender in exchange for securities; the receivables 
from these transactions are included in receivables from brokers, dealers, and clearing organizations. For securities loaned, 
Schwab receives collateral in the form of cash in an amount equal to or greater than the market value of securities loaned; 
the payables from these transactions are included in payables to brokers, dealers, and clearing organizations. The market 
value of securities borrowed and loaned are monitored, with additional collateral obtained or refunded to ensure full 
collateralization. Fees received or paid are recorded in interest revenue or interest expense. 

Bank loans and related allowance for loan losses

Bank loans are recorded at their contractual principal amounts and include unamortized direct origination costs or net 
purchase discounts or premiums. Direct origination costs and premiums and discounts are recognized in interest revenue 
using the effective interest method over the contractual life of the loan and are adjusted for actual prepayments. 
Additionally, loans are recorded net of an allowance for loan losses. The loan portfolio includes four loan types: First 
Mortgages, HELOCs, PALs, and other loans. We use these segments when developing and documenting our methodology 
for determining the allowance for loan losses.

PALs are collateralized by marketable securities with liquid markets. Credit lines are over-collateralized dependent on the 
type of security pledged. Collateral market value is monitored on a daily basis and a borrower’s committed line may be 
reduced or collateral may be liquidated if the collateral is in danger of falling below specified levels. As such, the loss 
inherent within this portfolio is limited.

Schwab records an allowance for loan losses through a charge to earnings based on our estimate of probable losses in the 
existing portfolio. We review the allowance for loan losses quarterly, taking into consideration current economic conditions, 
the composition of the existing loan portfolio, past loss experience, and risks inherent in the portfolio to ensure that the 
allowance for loan losses is maintained at an appropriate level.

The methodology to establish an allowance for loan losses utilizes statistical models that estimate prepayments, defaults, 
and probable losses for the loan segments based on predicted behavior of individual loans within the segments. The 
methodology considers the effects of borrower behavior and a variety of factors including, but not limited to, interest rates, 
housing price movements as measured by a housing price index, economic conditions, estimated defaults and foreclosures 
measured by historical and expected delinquencies, changes in prepayment speeds, LTV ratios, past loss experience, 
estimates of future loss severities, borrower credit risk, and the adequacy of collateral. The methodology also evaluates 
concentrations in the loan types, including loan products within those types, year of origination, and geographical 
distribution of collateral.

Probable losses are forecast using a loan-level simulation of the delinquency status of the loans over the term of the loans. 
The simulation starts with the current relevant risk indicators, including the current delinquent status of each loan, the 
estimated current LTV ratio (Estimated Current LTV) of each loan, the term and structure of each loan, current key interest 
rates including U.S. Treasury and LIBOR rates, and borrower FICO scores. The more significant variables in the simulation 
include delinquency roll rates, loss severity, housing prices, and interest rates. Delinquency roll rates (i.e., the rates at which 
loans transition through delinquency stages and ultimately result in a loss) are estimated from our historical loss experience 
adjusted for current trends and market information. Loss severity estimates are based on our historical loss experience and 

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THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

market trends. The estimated loss severity (i.e., loss given default) used in the allowance for loan loss methodology for 
HELOC loans is higher than that used in the methodology for First Mortgages. Housing price trends are derived from 
historical home price indices and econometric forecasts of future home values. Factors affecting the home price index 
include housing inventory, unemployment, interest rates, and inflation expectations. Interest rate projections are based on the 
current term structure of interest rates and historical volatilities to project various possible future interest rate paths. This 
methodology results in loss factors that are applied to the outstanding balances to determine the allowance for loan loss for 
each loan type.

Schwab considers loan modifications in which it makes an economic concession to a borrower experiencing financial 
difficulty to be troubled debt restructurings (TDRs).

Nonaccrual, Nonperforming and Impaired loans

First Mortgages, HELOCs, PALs, and other loans are placed on nonaccrual status upon becoming 90 days past due as to 
interest or principal (unless the loans are well-secured and in the process of collection), or when the full timely collection of 
interest or principal becomes uncertain, including loans to borrowers who have filed for bankruptcy. HELOC loans secured 
by a second lien are placed on non-accrual status if the associated first lien is 90 days or more delinquent, regardless of the 
payment status of the HELOC. When a loan is placed on nonaccrual status, the accrued and unpaid interest receivable is 
reversed and the loan is accounted for on the cash or cost recovery method until qualifying for return to accrual status. 
Generally, a nonaccrual loan may be returned to accrual status when all delinquent interest and principal is repaid and the 
borrower demonstrates a sustained period of performance, or when the loan is both well-secured and in the process of 
collection and collectability is no longer doubtful. Loans on nonaccrual status and other real estate owned are considered 
nonperforming assets. Nonaccrual loans, other real estate owned, and TDRs are considered impaired assets, as it is probable 
we will not collect all amounts due.

Loan Charge-Offs

The Company charges off a loan in the period that it is deemed uncollectible and records a reduction in the allowance for 
loan losses and the loan balance. Our charge-off policy for First Mortgage and HELOC loans is to assess the value of the 
property when the loan has been delinquent for 180 days or has been discharged in bankruptcy proceedings, regardless of 
whether the property is in foreclosure, and charge-off the amount of the loan balance in excess of the estimated current value 
of the underlying property less estimated costs to sell.

Equipment, office facilities, and property 

Equipment, office facilities, and property are recorded at cost net of accumulated depreciation and amortization, except for 
land, which is recorded at cost. Equipment, office facilities, and property include certain capitalized costs of acquired or 
internally developed software. Costs for internally developed software are capitalized when the costs relate to development 
of approved projects for our internal needs that result in additional functionality. Costs related to preliminary project and 
post-project activities are expensed as incurred. Equipment, office facilities, and property (other than land) are depreciated 
on a straight-line basis over their estimated useful lives. Estimated useful lives are as follows: 

Equipment and office facilities

Buildings

Software

Leasehold improvements
(1)  Amortized over contractual term if less than three years.  

5 to 10 years

20 to 40 years
3 to 10 years (1)

Lesser of useful life or lease term

Equipment, office facilities, and property are reviewed for impairment whenever events or changes in circumstances 
indicate that the carrying amount of such assets may not be recoverable. 

- 59 -

THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

Goodwill 

Goodwill represents the fair value of acquired businesses in excess of the fair value of the individually identified net assets 
acquired. Goodwill is not amortized but is tested for impairment annually or whenever indications of impairment exist. 
Impairment exists when the carrying amount of goodwill exceeds its implied fair value, resulting in an impairment charge 
for this excess. Our annual impairment testing date is April 1st. Schwab can elect to qualitatively assess goodwill for 
impairment if it is more likely than not that the fair value of a reporting unit exceeds its carrying value. A qualitative 
assessment considers macroeconomic and other industry-specific factors, such as trends in short-term and long-term interest 
rates and the ability to access capital, and Company specific factors such as market capitalization in excess of net assets, 
trends in revenue generating activities, and merger or acquisition activity.  

If the Company elects to bypass qualitatively assessing goodwill, or it is not more likely than not that the fair value of a 
reporting unit exceeds its carrying value, management estimates the fair values of each of the Company’s reporting units 
(defined as the Company’s businesses for which financial information is available and reviewed regularly by management) 
and compares it to their carrying values. The estimated fair values of the reporting units are established using an income 
approach based on a discounted cash flow model that includes significant assumptions about the future operating results and 
cash flows of each reporting unit, a market approach which compares each reporting unit to comparable companies in their 
respective industries, as well as a market capitalization analysis.  

Intangible assets 

Finite-lived intangible assets are amortized over their useful lives in a manner that best reflects their economic benefit. All 
intangible assets are reviewed for impairment whenever events or changes in circumstances indicate that the carrying 
amount of such assets may not be recoverable. 

Low-Income Housing Tax Credit (LIHTC) Investments

We account for investments in qualified affordable housing projects using the proportional amortization method if the 
applicable requirements are met. The proportional amortization method amortizes the cost of the investment over the period 
in which the investor expects to receive tax credits and other tax benefits, and the resulting amortization is recognized as a 
component of taxes on income. The carrying value of LIHTC investments is included in other assets on the consolidated 
balance sheets. Unfunded commitments related to LIHTC investments are included in accrued expenses and other liabilities 
on the consolidated balance sheets.

Guarantees and indemnifications 

Schwab recognizes, at the inception of a guarantee, a liability equal to the estimated fair value of the obligation undertaken 
in issuing the guarantee. The fair values of obligations relating to guarantees are estimated based on transactions for similar 
guarantees or expected present value measures.  

Advertising and market development 

Advertising and market development activities include the cost to produce and distribute marketing campaigns as well as 
client incentives and discounts. Such costs are generally expensed when incurred. 

Income taxes 

Schwab provides for income taxes on all transactions that have been recognized in the consolidated financial statements. 
Accordingly, deferred tax assets are adjusted to reflect the tax rates at which future taxable amounts will likely be settled or 
realized. The effects of tax rate changes on future deferred tax assets and deferred tax liabilities, as well as other changes in 
income tax laws, are recorded in earnings in the period during which such changes are enacted. Uncertain tax positions are 
evaluated to determine whether they are more likely than not to be sustained upon examination. When tax positions are 
more likely than not to be sustained upon examination the difference between positions taken on tax return filings and 
estimated potential tax settlement outcomes are recognized in accrued expenses and other liabilities. If a position is not more 
likely than not to be sustained, then none of the tax benefit is recognized in Schwab’s financial statements. Accrued interest 

- 60 -

THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

and penalties relating to unrecognized tax benefits is recorded in taxes on income. Schwab records amounts within AOCI 
net of taxes. Income tax effects are released from AOCI using the specific-identification approach.

Share-based compensation 

Share-based compensation includes employee and board of director stock options and restricted stock units. Schwab 
measures compensation expense for these share-based payment arrangements based on their estimated fair values as of the 
grant date. The fair value of the share-based award is recognized over the vesting period as share-based compensation. 
Share-based compensation expense is based on options or units expected to vest and therefore is reduced for estimated 
forfeitures. Per the Company’s accounting policy election, forfeitures are estimated at the time of grant and reviewed 
annually based on the Company’s historical forfeiture experience. Share-based compensation expense is adjusted in 
subsequent periods if actual forfeitures differ from estimated forfeitures. Beginning January 1, 2017, the excess tax benefits 
or deficiencies from the exercise of stock options and the vesting of restricted stock units are recorded in taxes on income.

Earnings per common share

EPS is computed using the two-class method. Preferred stock dividends and undistributed earnings and dividends allocated 
to participating securities are subtracted from net income in determining net income available to common stockholders. 
Basic EPS is computed by dividing net income available to common stockholders by the weighted-average number of 
common shares outstanding during the period. The computation of diluted EPS is similar to the computation of basic EPS 
except that the denominator is increased to include the number of additional common shares that would have been 
outstanding if dilutive potential common shares had been issued. Dilutive potential common shares include, if dilutive, the 
effect of outstanding stock options and non-vested restricted stock units. 

Fair values of assets and liabilities 

Fair value is defined as the price that would be received to sell an asset or the price paid to transfer a liability in an orderly 
transaction between market participants at the measurement date. Fair value measurement accounting guidance describes the 
fair value hierarchy for disclosing assets and liabilities measured at fair value based on the inputs used to value them. The 
fair value hierarchy maximizes the use of observable inputs and minimizes the use of unobservable inputs. Observable 
inputs are based on market pricing data obtained from third-party sources independent of the Company. A quoted price in an 
active market provides the most reliable evidence of fair value and is generally used to measure fair value whenever 
available. 

Unobservable inputs reflect management’s judgment about the assumptions market participants would use in pricing the 
asset or liability. Where inputs used to measure fair value of an asset or liability are from different levels of the hierarchy, 
the asset or liability is categorized based on the lowest level input that is significant to the fair value measurement in its 
entirety. Assessing the significance of a particular input requires judgment. The fair value hierarchy includes three levels 
based on the objectivity of the inputs as follows: 

•  Level 1 inputs are quoted prices in active markets as of the measurement date for identical assets or liabilities that 

the Company has the ability to access. 

•  Level 2 inputs are inputs other than quoted prices included in Level 1 that are observable for the asset or liability, 
either directly or indirectly. Level 2 inputs include quoted prices for similar assets and liabilities in active markets, 
and inputs other than quoted prices that are observable for the asset or liability, such as interest rates, benchmark 
yields, issuer spreads, new issue data, and collateral performance. 

•  Level 3 inputs are unobservable inputs for the asset or liability, and include situations where there is little, if any, 

market activity for the asset or liability. 

Assets and liabilities measured at fair value on a recurring basis 

Schwab’s assets and liabilities measured at fair value on a recurring basis include: certain cash equivalents, certain 
investments segregated and on deposit for regulatory purposes, other securities owned, and AFS securities. The Company 
uses the market approach to determine the fair value of assets and liabilities. When available, the Company uses quoted 
- 61 -

 
THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

prices in active markets to measure the fair value of assets and liabilities. When utilizing market data and bid-ask spread, the 
Company uses the price within the bid-ask spread that best represents fair value. When quoted prices do not exist, the 
Company uses prices obtained from independent third-party pricing services to measure the fair value of investment assets. 
We generally obtain prices from three independent third-party pricing sources for assets recorded at fair value.

Our primary independent pricing service provides prices based on observable trades and discounted cash flows that 
incorporate observable information such as yields for similar types of securities (a benchmark interest rate plus observable 
spreads) and weighted-average maturity for the same or similar “to-be-issued” securities. We compare the prices obtained 
from the primary independent pricing service to the prices obtained from the additional independent pricing services to 
determine if the price obtained from the primary independent pricing service is reasonable. Schwab does not adjust the 
prices received from independent third-party pricing services unless such prices are inconsistent with the definition of fair 
value and result in material differences in the amounts recorded. 

- 62 -

THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

New Accounting Standards 

Adoption of New Accounting Standards 

Standard

Description

Accounting
Standards Update
(ASU) 2014-09,
“Revenue from
Contracts with
Customers (Topic
606)” and related
ASUs

ASU 2016-01,
“Financial
Instruments –
Overall (Subtopic
825-10)” and ASU
2018-03,
“Technical
Corrections and
Improvements to
Financial
Instruments –
Overall (Subtopic
825-10)”

ASU 2016-18,
“Statement of Cash
Flows (Topic 230)
– Restricted Cash a
Consensus of the
Emerging Issues
Task Force”

Clarifies that revenue from contracts
with clients should be recognized in a
manner that depicts the timing of the
related transfer of goods or
performance of services at an amount
that reflects the expected
consideration.

Adoption allows either full or modified
retrospective transition. Full
retrospective transition required a
cumulative effect adjustment to
retained earnings as of the earliest
comparative period presented.
Modified retrospective transition
required a cumulative effect
adjustment to retained earnings as of
the beginning of the reporting period in
which the entity first applies the new
guidance.

Requires: (i) equity investments to be
measured at fair value, with changes in
fair value recognized in net income,
unless the equity method is applied or
the equity investments do not have
readily determinable fair values in
which case a practical alternative may
be elected; (ii) use of an exit price
when measuring the fair value of
financial instruments for disclosures;
(iii) separate presentation of financial
assets and liabilities by measurement
category and form of instrument on the
balance sheet or in the accompanying
notes.

Adoption requires a cumulative effect
adjustment to the balance sheet as of
the beginning of the year of initial
application, except for certain changes
that require prospective adoption.

Requires that the statement of cash
flows explain the change during the
period in the total cash and cash
equivalents, including restricted cash
and cash equivalents.

Adoption requires retrospective
presentation of the statement of cash
flows to include restricted cash and
cash equivalents in the beginning and
ending amounts.

Date of
Adoption
January 1,
2018

January 1,
2018

Effects on the Financial Statements or Other
Significant Matters

The guidance does not apply to revenue earned
from the Company’s loans and securities.
Accordingly, net interest revenue was not
impacted. The primary impact for the Company
was the capitalization on the consolidated
balance sheets of sales commissions paid to
employees for obtaining new contracts with
clients. These capitalized costs resulted in an
asset of $219 million and a related deferred tax
liability of $52 million upon adoption. The asset
is being amortized to expense over time as the
related revenues are recognized.

The Company adopted the revenue recognition
guidance using the modified retrospective
method for all contracts that were not completed
as of January 1, 2018. Further details of the
impact of adoption are included below in this
Note as well as in Note 3.

The Company adopted this guidance on a
prospective basis for its equity securities that do
not have readily determinable fair values. No
other significant changes resulted from adoption.
Therefore, there was no material impact on the
Company’s financial statements.

The Company elected to use the alternative to
fair value measurement for its equity securities
that do not have readily determinable fair values.
These equity securities will be adjusted for
impairment and observable price changes of the
identical or similar investments of the same
issuer, as applicable. Schwab refers to this
approach as the adjusted cost method. This
method was applied to an immaterial amount of
Community Reinvestment Act (CRA)
investments included in other assets on the
consolidated balance sheets.

January 1,
2018

The Company adopted this guidance on a
retrospective basis. The Company has significant
amounts of restricted cash and cash equivalents
due to its business as a broker-dealer.

As a result of the adoption, changes in restricted
cash and cash equivalents included within cash
and investments segregated and on deposit for
regulatory purposes in the consolidated balance
sheets are now presented with changes in cash
and cash equivalents throughout the consolidated
statements of cash flows. The amount of
restricted cash and cash equivalents is included
in a separate table in the consolidated statement
of cash flows.

- 63 -

THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

Date of
Adoption
January 1,
2018

Effects on the Financial Statements or
Other Significant Matters
The Company adopted this guidance as of
January 1, 2018. The Company elected to
reclassify the income tax effects of the Tax Act
from items in AOCI into retained earnings as
of the beginning of the period of adoption.

Adoption resulted in a reduction in AOCI and
a corresponding increase in retained earnings
of $33 million.

Required
Date of
Adoption
January 1,
2019

Effects on the Financial Statements or
Other Significant Matters

The Company adopted the new lease
accounting guidance prospectively as of
January 1, 2019, which will result in a gross
up of the consolidated balance sheet due to
recognition of right-of-use assets and lease
liabilities primarily related to CS&Co leases of
office space and branches. These amounts will
be based on the present value of our remaining
operating lease payments. The Company's
right of use assets and related lease liabilities
upon adoption will be $596 million and $662
million, respectively.

Standard
ASU 2018-02,
“Income Statement
– Reporting
Comprehensive
Income (Topic
220):
Reclassification of
Certain Tax Effects
from Accumulated
Other
Comprehensive
Income”

Description
Permits reclassification of the impacts
on certain tax affected items included in
AOCI that were adjusted through
income from continuing operations
rather than AOCI upon the effective
date of the Tax Act.

Adoption provides for retrospective
adoption to all periods presented and
impacted by the Tax Act or as of the
beginning of the period of adoption.

New Accounting Standards Not Yet Adopted 

Standard

Description

ASU 2016-02,
“Leases (Topic
842)”

Amends the accounting for leases by
lessees and lessors. The primary change
from the new guidance is the
recognition of right-of-use assets and
lease liabilities by lessees for those
leases classified as operating leases.
Additional changes include accounting
for lease origination and executory
costs, required lessee reassessments
during the lease term due to changes in
circumstances, and expanded lease
disclosures.

Adoption provides for modified
retrospective transition as of the
beginning of the earliest comparative
period presented in the financial
statements in which the entity first
applies the new standard or
prospectively with an adjustment as of
the beginning of the period of adoption.
Certain transition relief is permitted if
elected by the entity.

- 64 -

THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

Required
Date of
Adoption
January 1,
2020
(early
adoption
permitted)

Effects on the Financial Statements or
Other Significant Matters

The Company continues to evaluate the impact
of this guidance on its financial statements.
The Company has finished the majority of its
scoping work and assessment of the current
state of data and systems. Work is transitioning
to designing and building out approaches to
address certain asset classes with a focus
primarily on a subset of our securities,
including corporate debt securities. The
Company expects that a large portion of its
securities will have zero expectation of credit
losses based on industry and regulator views
for U.S. treasury and certain government
agency-backed securities. We are currently
working on in-depth analysis for the other
asset types that do not have zero expectation of
credit losses to determine our methods and any
needed changes to policies and procedures.

Standard

Description

ASU 2016-13,
“Financial
Instruments –
Credit Losses
(Topic 326):
Measurement of
Credit Losses on
Financial
Instruments”

Provides guidance for recognizing
impairment of most debt instruments
measured at amortized cost, including
loans and HTM debt securities.
Requires estimating current expected
credit losses (CECL) over the remaining
life of an instrument or a portfolio of
instruments with similar risk
characteristics based on relevant
information about past events, current
conditions, and reasonable forecasts.
The initial estimate of, and the
subsequent changes in, CECL will be
recognized as credit loss expense
through current earnings and will be
reflected as an allowance for credit
losses offsetting the carrying value of
the financial instrument(s) on the
balance sheet. Amends the OTTI model
for AFS debt securities by requiring the
use of an allowance, rather than directly
reducing the carrying value of the
security, and eliminating consideration
of the length of time such security has
been in an unrealized loss position as a
factor in concluding whether a credit
loss exists.

Adoption requires a cumulative-effect
adjustment to retained earnings as of the
beginning of the first reporting period in
which the entity applies the new
guidance except that a prospective
transition is required for AFS debt
securities for which an OTTI has been
recognized prior to the effective date.

January 1,
2019
(early
adoption
permitted)

The Company adopted this guidance as of
January 1, 2019 using the modified
retrospective method. Adoption resulted in an
immaterial cumulative-effect adjustment to the
opening balance of retained earnings as of the
beginning of the period of adoption.

ASU 2017-08,
“Receivables –
Nonrefundable Fees
and Other Costs
(Subtopic 310-20):
Premium
Amortization on
Purchased Callable
Debt Securities”

Shortens the amortization period for the
premium on certain callable debt
securities to the earliest call date. The
amendments are applicable to any
purchased individual debt security with
an explicit and noncontingent call
feature with a fixed price on a preset
date. ASU 2017-08 does not impact the
accounting for callable debt securities
held at a discount.

Adoption requires modified
retrospective transition as of the
beginning of the period of adoption
through a cumulative-effect adjustment
to retained earnings.

- 65 -

THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

Required
Date of
Adoption
January 1,
2020
(early
adoption
permitted)

Effects on the Financial Statements or
Other Significant Matters

Historically, Schwab has expensed
implementation costs as they are incurred for
CCAs that are service contracts. Therefore,
adopting this guidance will change the
Company’s accounting treatment for these
types of implementation costs. The Company
is evaluating the impacts of this guidance on
its financial statements.

Standard

Description

ASU 2018-15,
“Intangibles–
Goodwill and
Other–Internal-Use
Software (Subtopic
350-40):
Customer’s
Accounting for
Implementation
Costs Incurred in a
Cloud Computing
Arrangement That
Is a Service
Contract (a
consensus of the
FASB Emerging
Issues Task Force)”

Aligns the criteria for capitalizing
implementation costs for cloud
computing arrangements (CCA) that are
service contracts with internal-use
software that is developed or purchased
and CCAs that include an internal-use
software license. This guidance requires
that the capitalized implementation
costs be recognized over the period of
the CCA service contract, subject to
impairment evaluation on an ongoing
basis.

The guidance prescribes the balance
sheet, income statement, and statement
of cash flow classification of the
capitalized implementation costs and
related amortization expense, and
requires additional quantitative and
qualitative disclosures.

Adoption provides for retrospective or
prospective application to all
implementation costs incurred after the
date of adoption.

The cumulative effect of the changes made to our consolidated January 1, 2018 balance sheet for the adoption of ASU 
2014-09, “Revenue – Revenue from Contracts with Customers” and ASU 2018-02, “Other Comprehensive Income – 
Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income” were as follows:

Assets

Other assets (1)

Stockholders’ Equity

Retained earnings

Accumulated other comprehensive income

Balance at
December 31, 2017

Adjustments
Due to ASU
2014-09

Adjustments Due to
ASU 2018-02

Balance at
January 1, 2018

$

2,057

$

167

$

— $

2,224

14,408

(152)

167

—

33

(33)

14,608

(185)

(1) Adjustment is comprised of an increase in capitalized contract costs of $219 million, partially offset by an increase in deferred tax liabilities of  

$52 million. 

In accordance with the new revenue standard requirements, the disclosure of the impact of adoption on our consolidated 
statement of income and consolidated balance sheet were as follows: 

Statement of Income

Expenses Excluding Interest

Compensation and benefits

Taxes on income

Net Income

Year Ended December 31, 2018

As Reported

Balances Without
Adoption of ASU
2014-09

Effect of Change
Higher/(Lower)

$

3,057

$

3,088

$

1,055

3,507

1,047

3,484

(31)

8

23

- 66 -

THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

As of December 31, 2018

As Reported

Balances Without
Adoption of ASU
2014-09

Effect of Change
Higher/(Lower)

$

2,046

$

1,851

$

Balance Sheet

Assets

Other assets (1)

Liabilities

Accrued expenses and other liabilities (1)

2,954

2,949

Stockholders’ Equity

Retained earnings

17,329

17,139

(1) Adjustment is comprised of an increase in capitalized contract costs of $250 million, partially offset by an increase in deferred tax liabilities of  

$60 million.

3. 

Revenue Recognition 

Disaggregated Revenue 

Disaggregation of Schwab’s revenue by major source is as follows:

Year Ended December 31,

Net interest revenue

Interest revenue

Interest expense

Net interest revenue

Asset management and administration fees

Mutual funds and ETF service fees

Advice solutions

Other

Asset management and administration fees

Trading revenue

Commissions

Principal transactions

Trading revenue

Other

Total net revenues

2018

2017

2016

$

6,680

$

4,624

$

(857)

5,823

1,793

1,139

297

3,229

685

78

763

317

(342)

4,282

2,045

1,043

304

3,392

600

54

654

290

$

10,132

$

8,618

$

7,478

For a summary of revenue provided by our reportable segments, see Note 22. The recognition of revenue is not impacted by 
the operating segment in which revenue is generated.

- 67 -

195

5

190

3,493

(171)

3,322

1,853

915

287

3,055

779

46

825

276

THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

Net interest revenue 

Net interest revenue, which is generated from financial instruments covered by various other areas of GAAP, is not within 
the scope of Accounting Standards Codification (ASC) 606, Revenue From Contracts With Customers (ASC 606), and is 
included in the table above in order to reconcile to total net revenues per the consolidated statements of income. Net interest 
revenue is the difference between interest generated on interest earning assets and interest paid on funding sources. Our 
primary interest earning assets include cash and cash equivalents; segregated cash and investments; margin loans, which 
constitute the majority of receivables from brokerage clients; investment securities; and bank loans. Revenue on interest 
earning assets is affected by various factors, such as the composition of assets, prevailing interest rates at the time of 
origination or purchase, changes in interest rates on floating rate securities and loans, and changes in prepayment levels for 
mortgage related securities and loans. Fees earned and incurred on securities borrowing and lending activities, which are 
conducted by CS&Co on assets held in client brokerage accounts, are also included in interest revenue and expense. 

Asset management and administration fees  

The majority of asset management and administration fees are generated through our proprietary and third-party mutual 
fund and ETF offerings, as well as fee-based advisory solutions. Mutual fund and ETF service fees are charged for 
investment management, shareholder, and administration services provided to Schwab Funds® and Schwab ETFs™, as well 
as recordkeeping, shareholder, and administration services provided to third-party funds. Advice solutions fees are charged 
for brokerage and asset management services provided to advice solutions clients. Both mutual fund and ETF service fees 
and advice solutions fees are earned and recognized over time. Fees are generally based on a percentage of the daily value of 
assets under management and are collected on a monthly or quarterly basis.  

Trading revenue  

Substantially all trading revenue is generated through commissions earned for executing trades for clients in individual 
equities, options, fixed income securities, and certain third-party mutual funds and ETFs. This revenue is earned and 
collected when the trades are executed. 

Other revenue 

Other revenue includes order flow revenue, other service fees, software fees from our portfolio management solutions, 
exchange processing fees, and nonrecurring gains. Generally, the most significant portion of other revenue is order flow 
revenue, which is comprised of rebate payments received from execution venues to which CS&Co sends equity and option 
orders. Order flow revenue is recognized when the trades are executed. 

Capitalized contract costs 

Capitalized contract costs relate to sales commissions paid to employees for obtaining contracts with clients and are 
included in other assets on the consolidated balance sheets. These costs are amortized to expense on a straight-line basis 
over a period that is consistent with how the related revenue is recognized. At December 31, 2018 and January 1, 2018, we 
had $250 million and $219 million of capitalized contract costs, respectively. Amortization expense related to capitalized 
contract costs was $47 million in 2018, which was recorded in compensation and benefits expense on the consolidated 
statements of income. 

Contract balances 

Receivables from contracts with customers within the scope of ASC 606 were $307 million at December 31, 2018 and 
$353 million at January 1, 2018 and were recorded in other assets on the consolidated balance sheets. Schwab does not have 
any other significant contract assets or contract liability balances as of December 31, 2018 and January 1, 2018.   

Unsatisfied performance obligations 

We do not have any unsatisfied performance obligations other than those that are subject to an elective practical expedient 
under ASC 606. The practical expedient applies to and is elected for contracts where we recognize revenue at the amount to 
which we have the right to invoice for services performed. 

- 68 -

THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

4. 

Receivables from and Payables to Brokerage Clients 

Receivables from and payables to brokerage clients are detailed below:

December 31,

Receivables 

Margin loans, net of allowance for doubtful accounts

Other brokerage receivables

Receivables from brokerage clients — net

Payables

Interest-bearing payables

Non-interest-bearing payables

Payables to brokerage clients

2018

2017

$

$

$

$

19,273

2,378

21,651

21,990

10,736

32,726

$

$

$

$

18,331

2,245

20,576

22,840

8,403

31,243

At December 31, 2018 and 2017, approximately 22% of CS&Co’s total client accounts were located in California. 

5. 

Other Securities Owned 

A summary of securities owned is as follows: 

December 31,

Equity and bond mutual funds

State and municipal debt obligations

Equity, U.S. Government and corporate debt, and other securities
Schwab Funds® money market funds

Total other securities owned

2018

2017

441

$

39

33

26

539

$

318

52

34

135

539

$

$

Equity and bond mutual funds include inventory maintained to facilitate clients’ transactions in certain Schwab Funds and 
third-party mutual funds, and investments made relating to our deferred compensation plan. State and municipal debt 
obligations, equity, U.S. Government and corporate debt, and other securities include securities to meet clients’ trading 
activities. The positions in Schwab Funds® money market funds arise from certain overnight funding of clients’ redemption, 
check-writing, and debit card activities.

- 69 -

 
 
 
 
THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

6. 

Investment Securities

The amortized cost, gross unrealized gains and losses, and fair value of AFS and HTM securities are as follows:

December 31, 2018

Available for sale securities

Amortized
Cost

Gross Unrealized
Gains

Gross Unrealized
Losses

Fair
Value

U.S. agency mortgage-backed securities

$

25,594

$

U.S. Treasury securities
Asset-backed securities (1)
Corporate debt securities (2)
Certificates of deposit

U.S. agency notes
Commercial paper (2,3)
Foreign government agency securities

Non-agency commercial mortgage-backed securities

Total available for sale securities

Held to maturity securities

U.S. agency mortgage-backed securities
Asset-backed securities (1)
Corporate debt securities (2)
U.S. state and municipal securities

Non-agency commercial mortgage-backed securities

U.S. Treasury securities

Certificates of deposit

Foreign government agency securities

Other

18,410

10,086

7,477

3,682

900

522

50

14

$

66,735

$ 118,064

$

$

18,502

4,477

1,327

1,156

223

200

50

10

$

$

$

44

—

14

10

4

—

—

—

—

72

217

83

2

24

3

—

1

—

—

82

$

108

15

20

1

2

—

1

—

229

2,188

$

$

39

47

3

17

6

—

1

—

25,556

18,302

10,085

7,467

3,685

898

522

49

14

66,578

116,093

18,546

4,432

1,348

1,142

217

201

49

10

Total held to maturity securities

$ 144,009

$

330

$

2,301

$

142,038

December 31, 2017

Available for sale securities

U.S. agency mortgage-backed securities

$

20,915

$

U.S. Treasury securities
Asset-backed securities (1)
Corporate debt securities (2)
Certificates of deposit

U.S. agency notes
Commercial paper (2)
Foreign government agency securities

Non-agency commercial mortgage-backed securities

Total available for sale securities

Held to maturity securities

U.S. agency mortgage-backed securities
Asset-backed securities (1)
Corporate debt securities (2)
U.S. state and municipal securities

Non-agency commercial mortgage-backed securities

U.S. Treasury securities

Certificates of deposit

Foreign government agency securities

Total held to maturity securities

9,583

9,019

6,154

2,040

1,914

313

51

40
50,029

$

$ 101,197

$

$

12,937

4,078

1,247

994

223

200

50

$

$

$

53

—

34

16

2

—

—

—

—
105

290

127

13

57

10

—

—

—

39

83

6

1

1

8

—

1

—
139

1,034

2

5

—

5

3

—

1

$

20,929

9,500

9,047

6,169

2,041

1,906

313

50

40
49,995

100,453

13,062

4,086

1,304

999

220

200

49

$

$

$ 120,926

$

497

$

1,050

$

120,373

(1)  Approximately 36% and 42% of asset-backed securities held as of December 31, 2018 and 2017, respectively, were Federal Family Education Loan 

Program Asset-Backed Securities. Asset-backed securities collateralized by credit card receivables represented approximately 42% and 40% of the asset-
backed securities held as of December 31, 2018 and 2017, respectively.

(2)  As of December 31, 2018 and 2017, approximately 26% and 41%, respectively, of the total AFS and HTM investments in corporate debt securities and 
commercial paper were issued by institutions in the financial services industry. Approximately 18% and 22% of the holdings of these securities were 
issued by institutions in the information technology industry as of December 31, 2018 and 2017, respectively. 

(3)  Included in cash and cash equivalents on the consolidated balance sheet, but excluded from this table is $4.9 billion of AFS commercial paper. These 

holdings have maturities of three months or less and an aggregate market value equal to amortized cost.

- 70 -

 
 
 
 
 
 
 
 
THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

During 2017, the Company transferred $24.7 billion of investment securities from the AFS category to the HTM category. 
These securities had a total net unrealized loss of $227 million before income tax in AOCI on the date of transfer. The 
transfer was made to mitigate the potential volatility in regulatory capital from changes in market values in the AFS 
securities portfolio and the related impact to AOCI in anticipation of Schwab crossing $250 billion in consolidated assets, 
which occurred in the second quarter of 2018. The year after a company surpasses $250 billion in consolidated assets, it can 
no longer exclude AOCI from regulatory capital. The transfer included U.S. agency mortgage-backed securities, asset-
backed securities, corporate debt securities, and U.S. state and municipal securities. The unrealized holding gains and losses 
on the date of transfer, are reported as a separate component of AOCI and as an adjustment to the purchase premium and 
discount on the securities transferred. The separate component of AOCI is amortized or accreted into interest income over 
the remaining life of the securities transferred, offsetting the revised premium or discount amortization or accretion on the 
transferred assets.

At December 31, 2018, certain banking subsidiaries had pledged securities with a fair value of $27.2 billion as collateral to 
secure borrowing capacity on secured credit facilities with the FHLB (see Note 13). CSB also pledges certain investment 
securities as collateral to secure borrowing capacity at the Federal Reserve Bank discount window, and had pledged 
securities with a fair value of $7.9 billion as collateral for this facility at December 31, 2018. CSB also pledges securities 
issued by federal agencies to secure certain trust deposits. The fair value of these pledged securities was $906 million at 
December 31, 2018.

- 71 -

THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

Securities with unrealized losses, aggregated by category and period of continuous unrealized loss, are as follows:

December 31, 2018

Available for sale securities

Less than
12 months

12 months
or longer

Total

Fair
Value

Unrealized
Losses

Fair
Value

Unrealized
Losses

Fair
Value

Unrealized
Losses

U.S. agency mortgage-backed securities

$

9,529

$

32

$

4,257

$

50

$

13,786

$

82

108

15

20

1

2

1

229

2,188

39

47

3

17

6

1

39

83

6

1

1

8

1

U.S. Treasury securities

Asset-backed securities

Corporate debt securities

Certificates of deposit

U.S. agency notes

Foreign government agency securities

Total

Held to maturity securities

U.S. agency mortgage-backed securities

Asset-backed securities

Corporate debt securities

U.S. state and municipal securities

Non-agency commercial mortgage-backed securities

U.S. Treasury securities

Foreign government agency securities

Total

Total securities with unrealized losses (1)

December 31, 2017

Available for sale securities

$

$

4,951

4,050

3,561

1,217

195

—

23,503

29,263

6,795

2,909

77

283

—

—

$

$

6

9

19

1

—

—

67

222

35

29

2

2

—

—

7,037

102

11,988

$

$

837

254

150

304

49

12,888

56,435

376

1,066

18

632

218

49

$

$

6

1

—

2

1

162

1,966

4

18

1

15

6

1

$

$

4,887

3,815

1,367

499

49

36,391

85,698

7,171

3,975

95

915

218

49

$

$

$

$

39,327

62,830

$

$

290

357

$

$

58,794

71,682

$

$

2,011

$

98,121

2,173

$ 134,512

$

$

2,301

2,530

U.S. agency mortgage-backed securities

$

5,696

$

U.S. Treasury securities

Asset-backed securities

Corporate debt securities

Certificates of deposit

U.S. agency notes

Foreign government agency securities

Total

Held to maturity securities

U.S. agency mortgage-backed securities

Asset-backed securities

Corporate debt securities

Non-agency commercial mortgage-backed securities

U.S. Treasury securities

Foreign government agency securities

4,625

904

736

799

99

50

12,909

42,102

1,124

1,078

607

220

49

$

$

$

$

21

11

3

1

1

—

1

38

310

2

5

5

3

1

$

2,548

$

4,875

424

120

—

1,807

—

9,774

24,753

72

—

—

—

—

$

$

$

$

18

72

3

—

—

8

—

101

724

—

—

—

—

—

Total

$

45,180

$

326

$

24,825

$

724

Total securities with unrealized losses (2)
(1) The number of investment positions with unrealized losses totaled 441 for AFS securities and 1,524 for HTM securities.
(2) The number of investment positions with unrealized losses totaled 251 for AFS securities and 938 for HTM securities.

58,089

34,599

364

$

$

$

$

825

- 72 -

$

8,244

$

9,500

1,328

856

799

1,906

50

22,683

66,855

1,196

1,078

607

220

49

$

$

$

$

139

1,034

2

5

5

3

1

$

$

70,005

92,688

$

$

1,050

1,189

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

At December 31, 2018, substantially all securities in the investment portfolios were rated investment grade. U.S. agency 
mortgage-backed securities do not have explicit credit ratings; however, management considers these to be of the highest 
credit quality and rating given the guarantee of principal and interest by the U.S. government or U.S. government-sponsored 
enterprises.

Management evaluates whether investment securities are OTTI on a quarterly basis as described in Note 2. Amounts 
recognized as OTTI in earnings or other comprehensive income were immaterial in 2018, 2017, and 2016. As of 
December 31, 2018 and 2017, the Company did not hold any securities on which OTTI was previously recognized. 

In the below table, mortgage-backed securities have been allocated to maturity groupings based on final contractual 
maturities. As borrowers may have the right to call or prepay certain obligations underlying our investment securities, actual 
maturities may differ from the scheduled contractual maturities presented below. 

The maturities of AFS and HTM securities are as follows: 

December 31, 2018

Available for sale securities

Within
1 year

After 1 year
through
5 years

After 5 years
through
10 years

After
10 years

Total

U.S. agency mortgage-backed securities 

$

153

$

U.S. Treasury securities

Asset-backed securities

Corporate debt securities

Certificates of deposit

U.S. agency notes

Commercial paper

Foreign government agency securities

Non-agency commercial mortgage-backed securities

Total fair value

Total amortized cost
Weighted-average yield (1)

Held to maturity securities

U.S. agency mortgage-backed securities 

Asset-backed securities

Corporate debt securities

U.S. state and municipal securities

Non-agency commercial mortgage-backed securities

U.S. Treasury securities

Certificates of deposit

Foreign government agency securities

Other

Total fair value

$

$

$

14,164

—

1,755

1,984

499

522

—

—

19,077

19,111

1.80%

256

—

137

—

—

—

—

—

—

$

$

$

$

393

$

Total amortized cost
Weighted-average yield (1)
(1)  The weighted-average yield is computed using the amortized cost at December 31, 2018.

1.97%

395

$

$

3,481

4,138

8,445

5,712

1,701

399

—

49

—

$

12,100

$

9,822

$

—

1,240

—

—

—

—

—

—

—

400

—

—

—

—

—

14

25,556

18,302

10,085

7,467

3,685

898

522

49

14

23,925

24,010

$

$

13,340

13,382

$

$

10,236

10,232

$

$

66,578

66,735

2.71%

2.61%

2.70%

2.43%

14,960

$

34,008

$

66,869

$

116,093

2,106

3,550

59

356

—

201

49

—

9,144

7,296

745

309

—

217

—

—

—

—

980

786

—

—

—

10

18,546

4,432

1,348

1,142

217

201

49

10

21,281

21,446

$

$

44,423

44,925

$

$

75,941

77,243

$

$

142,038

144,009

2.56%

2.69%

2.63%

2.63%

Proceeds and gross realized gains and losses from sales of AFS securities are as follows:

Year Ended December 31,

Proceeds

Gross realized gains

Gross realized losses

2018

2017

2016

$

115

$

8,617

$

5,537

—

—

12

—

4

—

- 73 -

 
 
 
 
 
 
 
 
 
 
THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

7. 

Bank Loans and Related Allowance for Loan Losses

The composition of bank loans and delinquency analysis by loan type is as follows:

Current

30-59 days
past due

60-89 days
past due

>90 days 
past 
due and 
other
nonaccrual 
loans (3)

Total past
due and
other
nonaccrual
loans

$ 10,349

$

21

$

December 31, 2018
First Mortgages (1,2)
HELOCs (1,2)
Pledged asset lines

Other

1,493

4,558

180

Total bank loans

$ 16,580

$

December 31, 2017
First Mortgages (1,2)
HELOCs (1,2)

Pledged asset lines

Other

$

9,983

$

1,928

4,361

176

3

3

—

27

14

—

4

—

$

$

$

$

$

2

1

—

—

3

2

3

4

—

12

$

8

—

—

20

17

12

—

—

$

$

35

12

3

—

50

33

15

8

—

Total
loans

Allowance
for loan
losses

Total 
bank
loans – net

$

10,384

$

14

$

10,370

1,505

4,561

180

$

16,630

$

5

—

2

21

1,500

4,561

178

$

16,609

$

10,016

$

16

$

10,000

1,943

4,369

176

8

—

2

1,935

4,369

174

Total bank loans

16,478
9
(1)  First Mortgages and HELOCs include unamortized premiums and discounts and direct origination costs of $73 million and $77 million at December 31, 

$ 16,448

16,504

18

56

26

29

$

$

$

$

$

$

$

2018 and 2017, respectively.

(2)  At December 31, 2018 and 2017, 47% and 48%, respectively, of the First Mortgage and HELOC portfolios were concentrated in California. These loans 

have performed in a manner consistent with the portfolio as a whole. 

(3)  There were no loans accruing interest that were contractually 90 days or more past due at December 31, 2018 or 2017.

At December 31, 2018, CSB had pledged $11.1 billion of First Mortgages and HELOCs as collateral to secure borrowing 
capacity on a secured credit facility with the FHLB (see Note 13). 

Substantially all of the bank loans were collectively evaluated for impairment at both December 31, 2018 and 2017.

Changes in the allowance for loan losses were as follows:

December 31, 2018

December 31, 2017

December 31, 2016

First
Mortgages

HELOCs

Other 

Total (1)

First
Mortgages

HELOCs

Other

Total (1)

First
Mortgages

HELOCs

Other Total (1)

$

8

$

2

$

26

$

17

$

8

$

1

$

26

$

20

$

Balance at beginning of year

$

Charge-offs

Recoveries

Provision for loan losses

16

—

1

(3)

—

1

(4)

(1)

—

1

2

(1)

2

(6)

$

21

$

(2)

1

—

16

(1)

1

—

—

1

—

$

8

$

2

$

(3)

3

—

26

11

(1)

1

(3)

— $

31

—

—

1

(2)

2

(5)

(1)

1

(3)

Balance at end of year

$

14

$

5

$

$

17

$

8

$

1 $

26

(1) All PALs were fully collateralized by securities with fair values in excess of borrowings at December 31, 2018, 2017, and 2016.

A summary of impaired bank loan-related assets is as follows:

December 31,
Nonaccrual loans (1)
Other real estate owned (2)

Total nonperforming assets

Troubled debt restructurings

Total impaired assets

(1)  Nonaccrual loans include nonaccrual troubled debt restructurings. 
(2)  Included in Other assets on the consolidated balance sheets.

- 74 -

2018

2017

21

$

3

24

4

28

$

28

3

31

11

42

$

$

 
 
 
 
 
 
 
THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

Credit Quality

In addition to monitoring delinquency, Schwab monitors the credit quality of First Mortgages and HELOCs by stratifying 
the portfolios by the following:

•  Year of origination;
•  Borrower FICO scores at origination (Origination FICO);
•  Updated borrower FICO scores (Updated FICO);
•  Loan-to-value (LTV) ratios at origination (Origination LTV); and
•  Estimated current LTV ratios (Estimated Current LTV).

Borrowers’ FICO scores are provided by an independent third-party credit reporting service and updated quarterly. The 
Origination LTV and Estimated Current LTV for a HELOC include any first lien mortgage outstanding on the same property 
at the time of the HELOC’s origination. The Estimated Current LTV for each loan is updated on a monthly basis by 
reference to a home price appreciation index.

- 75 -

THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

The credit quality indicators of the bank loan portfolio are detailed below:

Balance

Weighted Average
Updated FICO

Percent of Loans
that are on
Nonaccrual Status

9,396

985

2

1

10,384

1,416

80

6

3

1,505

4,561

776

769

717

753

775

770

752

729

702

769

766

0.04%

0.41%

—

—

0.07%

0.13%

0.60%

3.36%

—

0.17%

—

Balance

Weighted Average
Updated FICO

Percent of Loans
that are on
Nonaccrual Status

9,046

961

5

4

10,016

1,773

148

14

8

1,943

4,369

775

769

714

713

775

772

755

742

718

770

765

0.09%

0.46%

10.49%

6.23%

0.14%

0.18%

0.84%

2.85%

4.91%

0.27%

—

$

$

$

$

$

$

$

$

$

$

December 31, 2018

First Mortgages

Estimated Current LTV

<70%

>70% – <90%

>90% – <100%

>100%

Total

HELOCs
Estimated Current LTV (1)

<70%

>70% – <90%

>90% – <100%

>100%

Total

Pledged asset lines
Weighted Average LTV (1)
=70%

December 31, 2017

First Mortgages

Estimated Current LTV

<70%

>70% – <90%

>90% – <100%

>100%

Total

HELOCs
Estimated Current LTV (1)

<70%

>70% – <90%

>90% – <100%

>100%

Total

Pledged asset lines
Weighted Average LTV (1)
=70%
(1)  Represents the LTV for the full line of credit (drawn and undrawn).

- 76 -

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

December 31, 2018

Year of origination

Pre-2014

2014

2015

2016

2017

2018

Total

Origination FICO

<620

620 – 679

680 – 739

>740

Total

Origination LTV

<70%

>70% – <90%

>90% – <100%

Total

December 31, 2017

Year of origination

Pre-2014

2014

2015

2016

2017

Total

Origination FICO

<620

620 – 679

680 – 739

>740

Total

Origination LTV

<70%

>70% – <90%

>90% – <100%

Total

First
Mortgages

HELOCs

$

1,979

$

1,051

408

1,050

2,606

2,366

1,975

10,384

5

83

1,626

8,670

10,384

7,815

2,564

5

$

$

$

$

10,384

$

89

106

95

99

65

1,505

—

8

282

1,215

1,505

1,064

434

7

1,505

First
Mortgages

HELOCs

2,804

$

1,496

530

1,218

2,886

2,578

10,016

6

89

1,569

8,352

10,016

7,569

2,441

6

$

$

$

$

10,016

$

116

128

111

92

1,943

1

10

365

1,567

1,943

1,360

574

9

1,943

$

$

$

$

$

$

$

$

$

$

$

At December 31, 2018, First Mortgage loans of $9.4 billion had adjustable interest rates. Substantially all of these 
mortgages have initial fixed interest rates for three to ten years and interest rates that adjust annually thereafter. 
Approximately 31% of the balance of these mortgages consisted of loans with interest-only payment terms. The interest 
rates on approximately 64% of the balance of these interest-only loans are not scheduled to reset for three or more years. 
Schwab’s mortgage loans do not include interest terms described as temporary introductory rates below current market rates.

- 77 -

 
 
 
 
 
 
 
 
 
 
 
 
THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

The HELOC product has a 30-year loan term with an initial draw period of ten years from the date of origination. After the 
initial draw period, the balance outstanding at such time is converted to a 20-year amortizing loan. The interest rate during 
the initial draw period and the 20-year amortizing period is a floating rate based on the prime rate plus a margin. HELOCs 
that convert to an amortizing loan may experience higher delinquencies and higher loss rates than those in the initial draw 
period. The allowance for loan loss methodology takes this increased inherent risk into consideration.

The following table presents when current outstanding HELOCs will convert to amortizing loans:

December 31, 2018

Converted to amortizing loan by period end

Within 1 year

> 1 year – 3 years

> 3 years – 5 years

> 5 years

Total

$

Balance

677

83

118

173

454

$

1,505

At December 31, 2018, $1.2 billion of the HELOC portfolio was secured by second liens on the associated properties. 
Second lien mortgage loans typically possess a higher degree of credit risk given the subordination to the first lien holder in 
the event of default. In addition to the credit monitoring activities described previously, Schwab also monitors credit risk by 
reviewing the delinquency status of the first lien loan on the associated property. At December 31, 2018, the borrowers on 
approximately 51% of HELOC loan balances outstanding only paid the minimum amount due.

8. 

Equipment, Office Facilities, and Property 

Equipment, office facilities, and property are detailed below:

December 31,

Software

Buildings

Leasehold improvements

Construction in progress

Furniture and equipment

Information technology equipment

Land

Telecommunications equipment

Total equipment, office facilities, and property

Accumulated depreciation and amortization

2018

2017

$

1,699

$

1,490

945

367

248

219

206

179

69

3,932

(2,163)

810

357

142

193

326

167

66

3,551

(2,080)

1,471

Total equipment, office facilities, and property — net

$

1,769

$

Depreciation and amortization expense for equipment, office facilities, and property was $277 million, $232 million, and 
$197 million in 2018, 2017, and 2016, respectively.

- 78 -

THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

9. 

Goodwill 

The changes in the carrying amount of goodwill, as allocated to our reportable segments, are presented in the following 
table:

Balance at December 31, 2016

Goodwill acquired and other changes during the period

Balance at December 31, 2017

Goodwill acquired and other changes during the period

Balance at December 31, 2018

Investor
Services

Advisor
Services

Total

$

$

1,096

$

131

$

—

1,096

—

—

131

—

1,096

$

131

$

1,227

—

1,227

—

1,227

As of our annual testing date, we performed a qualitative assessment of each of the Company’s reporting units. Based on the 
Company’s analysis, fair value significantly exceeded the carrying value for all reporting units and we concluded that 
goodwill was not impaired. Schwab did not recognize any goodwill impairment in any of the years presented. 

10. 

Other Assets 

The components of other assets are as follows:

December 31,

Interest and dividends receivable
Other investments (1)
Accounts receivable (2)

Capitalized contract costs, net
Intangible assets, net of accumulated amortization of $299 and $270 (3)

Prepaid expenses
FHLB stock (4)

Deferred tax asset — net

Other

Total other assets

$

2018

2017

$

586

428

410

250

152

122

32

3

63

413

376

461

—

108

126

405

76

92

$

2,046

$

2,057

(1)  Predominantly CRA-related, including LIHTC investments.
(2)  Accounts receivable predominantly includes receivables from contracts with customers and a receivable from our loan servicer.
(3)  Exclusive of indefinite-lived intangible assets of $74 million and $1 million at December 31, 2018 and 2017, respectively, future amortization over the 
next five years and thereafter is expected to total $77 million. Amortization expense for intangible assets was $29 million in 2018, and $37 million in 
both 2017 and 2016.

(4)  Investments in stock of the FHLB can only be sold to the issuer at its par value. Any cash dividends received from these investments are recognized as 

interest revenue in the consolidated statements of income.

11. 

Variable Interest Entities

As of December 31, 2018 and 2017, all of Schwab’s involvement with VIEs is through CSB’s CRA-related investments and 
most of those related to LIHTC investments. As part of CSB’s community reinvestment initiatives, CSB invests in funds that 
make equity investments in multifamily affordable housing properties. CSB receives tax credits and other tax benefits for 
these investments.

- 79 -

THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

Aggregate assets, liabilities and maximum exposure to loss

The aggregate assets, liabilities, and maximum exposure to loss from those VIEs in which Schwab holds a variable interest, 
but is not the primary beneficiary, are summarized in the table below:

December 31, 2018

December 31, 2017

Aggregate
assets

Aggregate
liabilities

Maximum
exposure
to loss

Aggregate
assets

Aggregate
liabilities

Maximum
exposure to
loss

LIHTC Investments (1)
Other CRA Investments (2)

$

338

$

188

$

70

—

338

124

$

304

$

203

$

69

—

Total

$
(1)  Aggregate assets and aggregate liabilities are included in other assets and accrued expenses and other liabilities, respectively, on the consolidated 

462

408

373

188

203

$

$

$

$

$

304

125

429

balance sheets.

(2)  Other CRA investments are recorded using either the adjusted cost method, equity method, or as HTM securities. Aggregate assets are included in HTM 

securities, bank loans – net, or other assets on the consolidated balance sheets.

Schwab’s maximum exposure to loss would result from the loss of the investments, including any committed amounts. 
During the years ended December 31, 2018 and 2017, Schwab did not provide or intend to provide financial or other support 
to the VIEs that it was not contractually required to provide. CSB’s funding of these remaining commitments is dependent 
upon the occurrence of certain conditions, and CSB expects to pay substantially all of these commitments between 2019 and 
2022.

12. 

Bank Deposits

Bank deposits consist of interest-bearing and non-interest-bearing deposits as follows:

December 31,

Interest-bearing deposits:

2018

2017

Deposits swept from brokerage accounts

$

212,311

$

148,212

Checking

Savings and other

Total interest-bearing deposits

Non-interest-bearing deposits

Total bank deposits

12,523

5,827

230,661

762

13,388

7,264

168,864

792

$

231,423

$

169,656

- 80 -

 
 
THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

13. 

Borrowings 

CSC’s Senior Notes are unsecured obligations and rank equally with the other unsecured senior debt. CSC may redeem 
some or all of the Senior Notes of each series prior to their maturity, subject to certain restrictions, and the payment of an 
applicable make-whole premium in certain instances. Interest is payable semi-annually for the fixed-rate Senior Notes and 
quarterly for the floating-rate Senior Notes. The following table lists long-term debt by instrument outstanding as of 
December 31, 2018 and 2017.

Fixed-Rate Senior Notes:
1.500% due March 10, 2018 (1)
2.200% due July 25, 2018 (2)
4.450% due July 22, 2020

3.250% due May 21, 2021

3.225% due September 1, 2022

2.650% due January 25, 2023

3.550% due February 1, 2024

3.000% due March 10, 2025

3.850% due May 21, 2025

3.450% due February 13, 2026

3.200% due March 2, 2027

3.200% due January 25, 2028

4.000% due February 1, 2029

Floating-rate Senior Notes:

Three-month LIBOR + 0.32% due May 21, 2021

Total Senior Notes

5.450% Finance lease obligation (3)
Unamortized discount — net

Debt issuance costs

Total long-term debt

?

Date of

Issuance

Principal Amount Outstanding

2018

2017

03/10/15 $

— $

07/25/13

07/22/10

05/22/18

08/29/12

12/07/17

10/31/18

03/10/15

05/22/18

11/13/15

03/02/17

12/07/17

10/31/18

05/22/18

06/04/04

—

700

600

256

800

500

375

750

350

650

700

600

600

6,881

52

(15)

(40)

625

275

700

—

256

800

—

375

—

350

650

700

—

—

4,731

61

(14)

(25)

$

6,878 $

4,753

(1)  Redeemed on February 8, 2018.
(2)  Redeemed on June 25, 2018. 
(3)  Schwab has a finance lease obligation related to an office building and land under a 20-year lease. The remaining finance lease obligation is being 

reduced by a portion of the lease payments over the remaining lease term through June 30, 2024.

- 81 -

THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

Annual maturities on long-term debt outstanding at December 31, 2018, are as follows:

2019

2020

2021

2022

2023

Thereafter

Total maturities

Unamortized discount — net

Debt issuance costs

Total long-term debt

$

Maturities

8

709

1,209

266

810

3,931

6,933

(15)

(40)

$

6,878

Short-term borrowings: Certain banking subsidiaries maintain secured credit facilities with the FHLB. Amounts available 
under these facilities are dependent on the amount of our First Mortgages, HELOCs, and the fair value of certain of their 
investment securities that are pledged as collateral. As of December 31, 2018, the collateral pledged provided a total 
borrowing capacity of $35.5 billion of which no amounts were outstanding. As of December 31, 2017, the collateral pledged 
provided a total borrowing capacity of $32.3 billion of which $15.0 billion was outstanding, with a 1.53% weighted average 
fixed interest rate. The Company could increase its borrowing capacity by pledging additional securities. 

As a condition of the FHLB borrowings, we are required to hold FHLB stock, with the investment recorded in other assets 
on the consolidated balance sheets. The investment in FHLB was $32 million and $405 million at December 31, 2018 and 
2017, respectively.

14. 

Commitments and Contingencies 

Loan Portfolio: CSB provides a co-branded loan origination program for CSB clients (the Program) with Quicken Loans, 
Inc. (Quicken Loans®). Pursuant to the Program, Quicken Loans originates and services First Mortgages and HELOCs for 
CSB clients. Under the Program, CSB purchases certain First Mortgages and HELOCs that are originated by Quicken 
Loans. CSB purchased First Mortgages of $2.1 billion and $2.8 billion during 2018 and 2017, respectively. CSB purchased 
HELOCs with commitments of $395 million and $461 million during 2018 and 2017, respectively.

The Company’s commitments to extend credit on bank lines of credit and to purchase First Mortgages are as follows:

December 31,

Commitments to extend credit related to unused HELOCs, PALs, and other lines of credit

Commitments to purchase First Mortgage loans

Total

2018

2017

$

$

11,046 $

268

11,314 $

10,060

308

10,368

- 82 -

THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

Operating leases: Schwab has non-cancelable operating leases for office space and equipment. As of December 31, 2018, 
future annual minimum rental commitments under these leases, net of contractual subleases are as follows:

2019

2020

2021

2022

2023

Thereafter

Total

Operating
Leases

Subleases

Net

$

131 $

4 $

125

101

79

72

282

$

790 $

4

4

2

1

—

15 $

127

121

97

77

71

282

775

Certain leases contain provisions for renewal options, purchase options, and rent escalations based on increases in certain 
costs incurred by the lessor. Rent expense relating to operating leases was $146 million, $136 million, and $123 million in 
2018, 2017, and 2016, respectively.

Purchase obligations: Schwab has purchase obligations for services such as advertising and marketing, telecommunications, 
professional services, and hardware- and software-related agreements. As of December 31, 2018, the Company has purchase 
obligations as follows: 

2019

2020

2021

2022

2023

Thereafter

Total

$

$

475

232

71

32

22

170

1,002

Guarantees and indemnifications: Schwab has clients that sell (i.e., write) listed option contracts that are cleared by the 
Options Clearing Corporation – a clearing house that establishes margin requirements on these transactions. We partially 
satisfy the margin requirements by arranging unsecured standby LOCs, in favor of the Options Clearing Corporation, which 
are issued by several banks. At December 31, 2018, the aggregate face amount of these LOCs totaled $225 million. There 
were no funds drawn under any of these LOCs at December 31, 2018. In connection with its securities lending activities, 
Schwab is required to provide collateral to certain brokerage clients. The Company satisfies the collateral requirements by 
providing cash as collateral. 

Schwab also provides guarantees to securities clearing houses and exchanges under standard membership agreements, 
which require members to guarantee the performance of other members. Under the agreements, if another member becomes 
unable to satisfy its obligations to the clearing houses and exchanges, other members would be required to meet shortfalls. 
Schwab’s liability under these arrangements is not quantifiable and may exceed the cash and securities it has posted as 
collateral. The potential requirement for the Company to make payments under these arrangements is remote. Accordingly, 
no liability has been recognized for these guarantees. 

Legal contingencies: Schwab is subject to claims and lawsuits in the ordinary course of business, including arbitrations, 
class actions and other litigation, some of which include claims for substantial or unspecified damages. The Company is also 
the subject of inquiries, investigations, and proceedings by regulatory and other governmental agencies. 

Predicting the outcome of a litigation or regulatory matter is inherently difficult, requiring significant judgment and 
evaluation of various factors, including the procedural status of the matter and any recent developments; prior experience 
and the experience of others in similar cases; available defenses, including potential opportunities to dispose of a case on the 
merits or procedural grounds before trial (e.g., motions to dismiss or for summary judgment); the progress of fact discovery; 
the opinions of counsel and experts regarding potential damages; and potential opportunities for settlement and the status of 

- 83 -

THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

any settlement discussions. It may not be reasonably possible to estimate a range of potential liability until the matter is 
closer to resolution – pending, for example, further proceedings, the outcome of key motions or appeals, or discussions 
among the parties. Numerous issues may have to be developed, such as discovery of important factual matters and 
determination of threshold legal issues, which may include novel or unsettled questions of law. Reserves are established or 
adjusted or further disclosure and estimates of potential loss are provided as the matter progresses and more information 
becomes available.

Schwab believes it has strong defenses in all significant matters currently pending and is contesting liability and any 
damages claimed. Nevertheless, some of these matters may result in adverse judgments or awards, including penalties, 
injunctions or other relief, and the Company may also determine to settle a matter because of the uncertainty and risks of 
litigation. Described below are certain matters in which there is a reasonable possibility that a material loss could be 
incurred or where the matter may otherwise be of significant interest to stockholders. Unless otherwise noted, the Company 
is unable to provide a reasonable estimate of any potential liability given the stage of proceedings in the matter. With respect 
to all other pending matters, based on current information and consultation with counsel, it does not appear reasonably 
possible that the outcome of any such matter would be material to the financial condition, operating results, or cash flows of 
the Company.  

Crago Order Routing Litigation: On July 13, 2016, a securities class action lawsuit was filed in the U.S. District Court for 
the Northern District of California on behalf of a putative class of customers executing equity orders through CS&Co. The 
lawsuit names CS&Co and CSC as defendants and alleges that an agreement under which CS&Co routed orders to UBS 
Securities LLC between July 13, 2011 and December 31, 2014 violated CS&Co’s duty to seek best execution. Plaintiffs seek 
unspecified damages, interest, injunctive and equitable relief, and attorneys’ fees and costs. After a first amended complaint 
was dismissed with leave to amend, plaintiffs filed a second amended complaint on August 14, 2017. Defendants again 
moved to dismiss, and in a decision issued December 5, 2017, the court denied the motion. Defendants have answered the 
complaint to deny all allegations, and intend to vigorously contest the lawsuit. 

Total Bond Market Fund™ Litigation: As disclosed previously, the Company had been responding to a class action lawsuit 
in the U.S. District Court for the Northern District of California on behalf of investors in the Schwab Total Bond Market 
Fund. On December 13, 2018, following dismissal of its fourth amended complaint and unsuccessful appeals to the Ninth 
Circuit Court of Appeals, plaintiff stipulated and agreed to dismissal of all claims, concluding the case.

15. 

Financial Instruments Subject to Off-Balance Sheet Credit Risk 

Off-Balance Sheet Credit Risk 

Resale agreements: Schwab enters into collateralized resale agreements principally with other broker-dealers, which could 
result in losses in the event the counterparty fails to purchase the securities held as collateral for the cash advanced and the 
fair value of the securities declines. To mitigate this risk, Schwab requires that the counterparty deliver securities to a 
custodian, to be held as collateral, with a fair value at or in excess of the resale price. Schwab also sets standards for the 
credit quality of the counterparty, monitors the fair value of the underlying securities as compared to the related receivable, 
including accrued interest, and requires additional collateral where deemed appropriate. The collateral provided under these 
resale agreements is utilized to meet obligations under broker-dealer client protection rules, which place limitations on our 
ability to access such segregated securities. For Schwab to repledge or sell this collateral, it would be required to deposit 
cash and/or securities of an equal amount into its segregated reserve bank accounts in order to meet its segregated cash and 
investment requirement. Schwab’s resale agreements are not subject to master netting arrangements. 

Securities lending: Schwab loans brokerage client securities temporarily to other brokers and clearing houses in connection 
with its securities lending activities and receives cash as collateral for the securities loaned. Increases in security prices may 
cause the fair value of the securities loaned to exceed the amount of cash received as collateral. In the event the counterparty 
to these transactions does not return the loaned securities or provide additional cash collateral, we may be exposed to the 
risk of acquiring the securities at prevailing market prices in order to satisfy our client obligations. Schwab mitigates this 
risk by requiring credit approvals for counterparties, monitoring the fair value of securities loaned, and requiring additional 
cash as collateral when necessary. We also borrow securities from other broker-dealers to fulfill short sales by brokerage 
clients and deliver cash to the lender in exchange for the securities. The fair value of these borrowed securities was 
$99 million and $215 million at December 31, 2018 and 2017, respectively. All of our securities lending transactions are 

- 84 -

THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

through a program with a clearing organization, which guarantees the return of cash to us and is subject to enforceable 
master netting arrangements with other broker-dealers; however, we do not net securities lending transactions. Therefore, 
the securities loaned and securities borrowed are presented gross in the consolidated balance sheets.

The following table presents information about our resale agreements and securities lending activity depicting the potential 
effect of rights of setoff between these recognized assets and recognized liabilities at December 31, 2018 and 2017.

Gross Amounts Not Offset in the
Consolidated Balance Sheets

Gross
Assets/
Liabilities

Gross Amounts
Offset in the
Consolidated
Balance Sheets

Net Amounts
Presented in the
Consolidated
Balance Sheets

Counterparty
Offsetting

Collateral

Net
Amount

December 31, 2018

Assets

Resale agreements (1)
Securities borrowed (3)

Total

Liabilities

Securities loaned (4,5)

Total

December 31, 2017

Assets

Resale agreements (1)
Securities borrowed (3)

Total

Liabilities

Securities loaned (4,5)

$

$

$

$

$

$

$

7,195 $

101

7,296 $

1,184 $

1,184 $

6,596 $

222

6,818 $

966 $

— $

—

— $

— $

— $

— $

—

— $

— $

7,195 $

101

7,296 $

1,184 $

1,184 $

— $

(98)

(7,195) (2)
(3)

$ —

—

(98) $

(7,198)

$ —

(98) $

(98) $

(975)

(975)

$

$

111

111

$ —

6,596 $

222

6,818 $

— $

(199)

(6,596) (2)
(22)

(199) $

(6,618)

966 $

(199) $

(670)

$

$

1

1

97

97

Total

(199) $
(1)  Included in cash and investments segregated and on deposit for regulatory purposes in the consolidated balance sheets.
(2)  Actual collateral was greater than or equal to 102% of the related assets. At December 31, 2018 and 2017, the fair value of collateral received in 

966 $

966 $

— $

(670)

$

$

connection with resale agreements that are available to be repledged or sold was $7.4 billion and $6.7 billion, respectively.

(3)  Included in receivables from brokers, dealers, and clearing organizations in the consolidated balance sheets.
(4)  Included in payables to brokers, dealers, and clearing organizations in the consolidated balance sheets. The cash collateral received from counterparties 

under securities lending transactions was equal to or greater than the market value of the securities loaned at December 31, 2018 and 2017.
(5)  Securities loaned are predominantly comprised of equity securities held in client brokerage accounts with overnight and continuous remaining 

contractual maturities. 

Client trade settlement: Schwab is obligated to settle transactions with brokers and other financial institutions even if our 
clients fail to meet their obligations to us. Clients are required to complete their transactions on settlement date, generally 
two business days after the trade date. If clients do not fulfill their contractual obligations, we may incur losses. We have 
established procedures to reduce this risk by requiring deposits from clients in excess of amounts prescribed by regulatory 
requirements for certain types of trades, and therefore the potential to make payments under these client transactions is 
remote. Accordingly, no liability has been recognized for these transactions. 

- 85 -

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

Margin lending: Clients with margin loans have agreed to allow Schwab to pledge collateralized securities in their 
brokerage accounts in accordance with federal regulations. The following table summarizes the fair value of client securities 
that were available, under such regulations, that could have been used as collateral, and the amounts that we had pledged:

December 31,

Fair value of client securities available to be pledged

Fair value of client securities pledged for:

Fulfillment of requirements with the Options Clearing Corporation (1)
Fulfillment of client short sales

Securities lending to other broker-dealers

Total collateral pledged

2018

2017

$

26,628 $

25,905

2,315

1,292

974

$

4,581 $

2,280

2,011

784

5,075

Note:  Excludes amounts available and pledged for securities lending from fully-paid client securities. The fair value of fully-paid client securities available 

(1)   

and pledged was $97 million as of December 31, 2018 and $78 million as of December 31, 2017.
Client securities pledged to fulfill client margin requirements for open option contracts established with the Options Clearing Corporation. 

- 86 -

 
 
THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

16. 

Fair Values of Assets and Liabilities 

For a description of the fair value hierarchy and Schwab’s fair value methodologies, including the use of independent third-
party pricing services, see Note 2. The Company did not adjust prices received from the primary independent third-party 
pricing service at December 31, 2018 or 2017.

Assets and Liabilities Measured at Fair Value on a Recurring Basis 

The following tables present the fair value hierarchy for assets measured at fair value on a recurring basis. Liabilities 
recorded at fair value were not material, and therefore are not included in the following tables: 

December 31, 2018

Cash equivalents:

Money market funds

Commercial paper

Total cash equivalents

Investments segregated and on deposit for regulatory purposes:

Certificates of deposit

U.S. Government securities

Total investments segregated and on deposit for regulatory purposes

Other securities owned:

Equity and bond mutual funds

State and municipal debt obligations

Equity, U.S. Government and corporate debt, and other securities
Schwab Funds® money market funds

Total other securities owned

Available for sale securities:

U.S. agency mortgage-backed securities

U.S. Treasury securities

Asset-backed securities

Corporate debt securities

Certificates of deposit

U.S. agency notes

Commercial paper

Foreign government agency securities

Non-agency commercial mortgage-backed securities

Total available for sale securities

Level 1

Level 2

Level 3

Balance at
Fair Value

$

3,429 $

— $

— $

—

3,429

—

—

—

441

—

3

26

470

—

—

—

—

—

—

—

—

—

—

4,863

4,863

1,396

3,275

4,671

—

39

30

—

69

25,556

18,302

10,085

7,467

3,685

898

522

49

14

66,578

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

3,429

4,863

8,292

1,396

3,275

4,671

441

39

33

26

539

25,556

18,302

10,085

7,467

3,685

898

522

49

14

66,578

80,080

Total

$

3,899 $

76,181 $

— $

- 87 -

THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

December 31, 2017

Cash equivalents:

Money market funds

Total cash equivalents

Investments segregated and on deposit for regulatory purposes:

Certificates of deposit

U.S. Government securities

Total investments segregated and on deposit for regulatory purposes

Other securities owned:

Equity and bond mutual funds
Schwab Funds® money market funds
State and municipal debt obligations

Equity, U.S. Government and corporate debt, and other securities

Total other securities owned

Available for sale securities:

U.S. agency mortgage-backed securities

U.S. Treasury securities

Asset-backed securities

Corporate debt securities

Certificates of deposit

U.S. agency notes

Commercial paper

Foreign government mortgage-backed securities

Non-agency commercial mortgage-backed securities

Total available for sale securities

Level 1

Level 2

Level 3

Balance at
Fair Value

$

2,727 $

2,727

— $

—

—

—

—

318

135

—

2

455

—

—

—

—

—

—

—

—

—

—

2,198

3,658

5,856

—

—

52

32

84

20,929

9,500

9,047

6,169

2,041

1,906

313

50

40

49,995

— $

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

2,727

2,727

2,198

3,658

5,856

318

135

52

34

539

20,929

9,500

9,047

6,169

2,041

1,906

313

50

40

49,995

59,117

Total

$

3,182 $

55,935 $

— $

- 88 -

 
THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

Fair Value of Other Financial Instruments 

The following tables present the fair value hierarchy for other financial instruments:  

December 31, 2018

Assets

Cash and cash equivalents

Cash and investments segregated and on deposit for regulatory purposes

Receivables from brokers, dealers, and clearing organizations

Receivables from brokerage clients — net

Held to maturity securities:

U.S. agency mortgage-backed securities

Asset-backed securities

Corporate debt securities

U.S. state and municipal securities

Non-agency commercial mortgage-backed securities

U.S. Treasury securities

Certificates of deposit

Foreign government agency securities

Other

Carrying
Amount

Level 1

Level 2

Level 3

Balance at
Fair Value

$

19,646 $

— $

19,646 $

— $

19,646

8,886

553

21,641

118,064

18,502

4,477

1,327

1,156

223

200

50

10

—

—

—

8,886

553

21,641

—

—

—

8,886

553

21,641

— 116,093

— 116,093

—

—

—

—

—

—

—

—

18,546

4,432

1,348

1,142

217

201

49

10

—

—

—

—

—

—

—

—

18,546

4,432

1,348

1,142

217

201

49

10

Total held to maturity securities

144,009

— 142,038

— 142,038

Bank loans — net:

First Mortgages

HELOCs

Pledged asset lines

Other

Total bank loans — net

Other assets

Total

Liabilities

Bank deposits

Payables to brokers, dealers, and clearing organizations

Payables to brokerage clients

Accrued expenses and other liabilities

Long-term debt

Total

10,370

1,500

4,561

178

16,609

460

—

—

—

—

—

—

10,193

1,583

4,561

178

16,515

460

—

—

—

—

—

—

10,193

1,583

4,561

178

16,515

460

$ 211,804 $

— $ 209,739 $

— $ 209,739

$ 231,423 $

— $ 231,423 $

— $ 231,423

1,831

32,726

1,370

6,878

—

—

—

—

1,831

32,726

1,370

6,827

—

—

—

—

1,831

32,726

1,370

6,827

$ 274,228 $

— $ 274,177 $

— $ 274,177

- 89 -

THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

December 31, 2017

Assets

Cash and cash equivalents

Cash and investments segregated and on deposit for regulatory purposes

Receivables from brokers, dealers, and clearing organizations

Receivables from brokerage clients — net

Held to maturity securities:

U.S. agency mortgage-backed securities

Asset-backed securities

Corporate debt securities

U.S. state and municipal securities

Non-agency commercial mortgage-backed securities

U.S. Treasury securities

Certificates of deposit

Foreign government agency securities

Total held to maturity securities

Bank loans — net:

First Mortgages

HELOCs

Pledged asset lines

Other

Total bank loans — net

Other assets

Total

Liabilities

Bank deposits

Payables to brokers, dealers, and clearing organizations

Payables to brokerage clients

Accrued expenses and other liabilities

Short-term borrowings

Long-term debt

Total

Carrying
Amount

Level 1

Level 2

Level 3

Balance at
Fair Value

$

11,490 $

— $

11,490 $

— $

11,490

9,277

649

20,568

101,197

12,937

4,078

1,247

994

223

200

50

—

—

—

9,277

649

20,568

—

—

—

9,277

649

20,568

— 100,453

— 100,453

—

—

—

—

—

—

—

13,062

4,086

1,304

999

220

200

49

—

—

—

—

—

—

—

13,062

4,086

1,304

999

220

200

49

120,926

— 120,373

— 120,373

10,000

1,935

4,369

174

16,478

781

—

—

—

—

—

—

9,917

2,025

4,369

174

16,485

781

—

—

—

—

—

—

9,917

2,025

4,369

174

16,485

781

$ 180,169 $

— $ 179,623 $

— $ 179,623

$ 169,656 $

— $ 169,656 $

— $ 169,656

1,287

31,243

1,463

15,000

4,753

—

—

—

—

—

1,287

31,243

1,463

15,000

4,811

—

—

—

—

—

1,287

31,243

1,463

15,000

4,811

$ 223,402 $

— $ 223,460 $

— $ 223,460

- 90 -

THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

17. 

Stockholders’ Equity

CSC did not issue any shares of common stock through external offerings during 2018, 2017, or 2016. 

On October 25, 2018, CSC publicly announced that its Board of Directors terminated the existing two share repurchase 
authorizations and replaced them with a new authorization to repurchase up to $1.0 billion of common stock. CSC 
repurchased 22 million shares for $1.0 billion in 2018, completing all repurchases under this authorization. There were no 
repurchases of CSC’s common stock in 2018 prior to the fourth quarter, or in 2017. 

CSC was authorized to issue 9,940,000 shares of preferred stock, $0.01 par value, at December 31, 2018 and 2017. The 
following is a summary of CSC’s non-cumulative perpetual preferred stock outstanding as of such dates:

Shares Issued and
Outstanding (In
thousands) at
December 31,

2018 (1)

2017 (1)

Liquidation
Preference
Per Share

Carrying Value at
December 31,

2018

2017

Issue Date

Dividend Rate
in Effect at
December 31,
2018

Earliest
Redemption
Date

Date at
Which
Dividend
Rate
Becomes
Floating

Floating
Annual
Rate of
Three-
month
LIBOR
plus:

Fixed-rate:

Series C

Series D

Fixed-to-floating-rate:

Series A

Series E

Series F

600

750

600

750

$

1,000 $

1,000

400

400

6

5

6

5

1,000

100,000

100,000

585

728

397

591

492

$

585

728

397

591

492

08/03/15

03/07/16

01/26/12

10/31/16

10/31/17

6.000%

12/01/20

5.950%

06/01/21

N/A

N/A

N/A

N/A

7.000%

02/01/22

02/01/22

4.625%

03/01/22

03/01/22

5.000%

12/01/27

12/01/27

4.820%

3.315%

2.575%

Total Preferred Stock
(1)  Represented by depositary shares, except for Series A.
N/A Not applicable.

1,761

1,761

$ 2,793

$ 2,793

Dividends on CSC’s preferred stock are not cumulative and will only be paid on a series of preferred stock for a dividend 
period if declared by CSC’s Board of Directors. Under the terms of each series of preferred stock, CSC’s ability to pay 
dividends on, make distributions with respect to, or to repurchase, redeem or acquire its common stock or any preferred 
stock ranking on parity with or junior to the series of preferred stock, is subject to restrictions in the event that CSC does not 
declare and either pay or set aside a sum sufficient for payment of dividends on the series of preferred stock for the 
immediately preceding dividend period. 

Dividends on fixed-rate preferred stock are payable quarterly. Dividends on fixed-to-floating-rate preferred stock are 
payable semiannually while at a fixed rate, and will become payable quarterly after converting to a floating rate.

Redemption Rights

Each series of CSC’s stock may be redeemed at CSC’s option on any dividend payment date on or after the earliest 
redemption date for that series. All outstanding preferred stock series may also be redeemed following a “capital treatment 
event,” as described in the terms of each series set forth in the relevant certificate of designations. Any redemption of CSC’s 
preferred stock is subject to approval from the Federal Reserve.

- 91 -

THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

18. 

Accumulated Other Comprehensive Income

AOCI represents cumulative gains and losses that are not reflected in earnings. The components of other comprehensive 
income (loss) are as follows:

Year Ended December 31,

Change in net unrealized gain (loss) on available for
  sale securities:

2018

Tax
effect

Before
tax

Net of
tax

Before
tax

2017

Tax
effect

Net of
tax

Before
tax

2016

Tax
effect

Net of
tax

Net unrealized gain (loss)

$ (123) $

30 $

(93) $

13 $

(7) $

6

$

(44) $

16 $

(28)

Reclassification of net unrealized loss on securities transferred 
  to held to maturity (1)

Other reclassifications included in other revenue

Change in net unrealized gain (loss) on held to maturity
  securities:

Reclassification of net unrealized loss on securities transferred 
  from available for sale (1)

Amortization of amounts previously recorded upon transfer
  from available for sale

Other

—

—

—

35

(1)

—

—

—

(8)

—

—

—

—

27

(1)

227

(12)

(85)

142

4

(8)

—

(4)

(227)

85

(142)

31

(11)

(11)

4

20

(7)

—

—

1

Other comprehensive income (loss)
$
(1)  See Note 6 for discussion of the transfer of securities from the AFS category to the HTM category during the first quarter of 2017.

(67) $

(10) $

(89) $

22 $

21 $

11

$

(47) $

—

2

—

—

—

—

(2)

—

—

1

18 $

(29)

AOCI balances are as follows:

Balance at December 31, 2015

Net unrealized gain (loss) on available for sale securities

Other changes

Balance at December 31, 2016

Available for sale securities:

Net unrealized gain (loss)

Reclassification of net unrealized loss on securities transferred to held to maturity

Other reclassifications included in other revenue

Held to maturity securities:

Reclassification of net unrealized loss on securities transferred from available for sale

Amortization of amounts previously recorded upon transfer to held to maturity from available for sale

Other

Balance at December 31, 2017

Adoption of accounting standards (Note 2)

Available for sale securities:

Net unrealized gain (loss)

Held to maturity securities:

Amortization of amounts previously recorded upon transfer to held to maturity from available for sale

Other

Balance at December 31, 2018

Total AOCI

(134)

(30)

1

(163)

6

142

(8)

(142)

20

(7)

(152)

(33)

(93)

27

(1)

(252)

$

$

$

$

- 92 -

 
 
 
 
 
 
 
 
 
THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

19. 

Employee Incentive, Retirement, Deferred Compensation, and Career Achievement Plans

Schwab’s share-based incentive plans provide for granting options and restricted stock units to employees, officers, and 
directors. In addition, we offer retirement and employee stock purchase plans to eligible employees and sponsor deferred 
compensation plans for eligible officers and non-employee directors.

A summary of share-based compensation expense and related income tax benefit is as follows:

Year Ended December 31,

Stock option expense
Restricted stock unit expense (1)

Employee stock purchase plan expense

Total share-based compensation expense

2018

2017

2016

$

$

51

$

136

10

$

50

94

9

197

$

153

$

Income tax benefit on share-based compensation expense (2)
(1)  Restricted stock unit expense in 2018 includes $36 million related to special stock awards issued to non-officer employees.
(2)  Excludes income tax benefits due to the adoption of ASU 2016-09 of $46 million and $87 million in 2018 and 2017, respectively. 

(47) $

$

(57) $

45

89

7

141

(53)

The Company issues shares for stock options and restricted stock units from treasury stock. At December 31, 2018, the 
Company was authorized to grant up to 68 million common shares under its existing stock incentive plans. Additionally, at 
December 31, 2018, the Company had 36 million shares reserved for future issuance under its employee stock purchase 
plan. 

As of December 31, 2018, there was $294 million of total unrecognized compensation cost related to outstanding stock 
options and restricted stock units, which is expected to be recognized through 2022 with a remaining weighted-average 
service period of 1.8 years for stock options, 2.4 years for restricted stock units, and 0.3 years for performance stock units. 

Stock Option Plan 

Options are granted for the purchase of shares of common stock at an exercise price not less than market value on the date 
of grant, and expire ten years from the date of grant. Options generally vest annually over a one- to four-year period from 
the date of grant. 

Stock option activity is summarized below: 

Outstanding at December 31, 2017

Granted

Exercised
Forfeited (1)
Expired (1)

Outstanding at December 31, 2018

Vested and expected to vest at December 31, 2018

Vested and exercisable at December 31, 2018
(1) Number of options were less than 500 thousand.

Number
of Options
(In millions)

Weighted-
Average
Exercise Price
per Share

32

4

(6)

—

—

30

30

19

$

$

$

$

26.16

47.98

21.65

36.05

19.05

30.19

30.05

23.70

Weighted-
Average
Remaining
Contractual
Life (in years)

Aggregate
Intrinsic
Value

6.38

$

814

6.27

6.24

4.86

$

$

$

373

373

331

The aggregate intrinsic value in the table above represents the difference between CSC’s closing stock price and the exercise 
price of each in-the-money option on the last trading day of the period presented. 

- 93 -

 
 
 
 
 
 
 
 
 
THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

Information on stock options granted and exercised is presented below:

Year Ended December 31,

2018

2017

2016

Weighted-average fair value of options granted per share

$

14.16

$

13.04

$

Cash received from options exercised

Tax benefit realized on options exercised

Aggregate intrinsic value of options exercised

125

35

189

171

70

241

8.73

144

38

149

We use an option pricing model to estimate the fair value of options granted. The model takes into account the contractual 
term of the stock option, expected volatility, dividend yield, and the risk-free interest rate. Expected volatility is based on the 
implied volatility of publicly-traded options on CSC’s stock. Dividend yield is based on the average historical CSC dividend 
yield. The risk-free interest rate is based on the yield of a U.S. Treasury zero-coupon issue with a remaining term similar to 
the contractual term of the option. We use historical option exercise data, which includes employee termination data, to 
estimate the probability of future option exercises. The assumptions used to value the options granted during the years 
presented and their expected lives were as follows: 

Year Ended December 31,

Weighted-average expected dividend yield

Weighted-average expected volatility

Weighted-average risk-free interest rate

Expected life (in years)

Restricted Stock Units 

2018

2017

2016

1.42%

33%

3.0%

1.06%

34%

2.1%

1.22%

30%

1.8%

4.0 - 5.2

4.1 - 5.3

4.7 - 7.3

Restricted stock units are awards that entitle the holder to receive shares of CSC’s common stock following a vesting period. 
Restricted stock units are restricted from transfer or sale and generally vest annually over a one- to four-year period, while 
performance-based restricted stock units also require the Company achieve certain financial or other measures prior to 
vesting. The fair value of restricted stock units is based on the market price of the Company’s stock on the date of grant. The 
grant date fair value is amortized to compensation expense on a straight-line basis over the requisite service period. The fair 
value of the restricted stock units that vested during each of the years 2018, 2017, and 2016 was $166 million, $127 million, 
and $105 million, respectively.

The Company’s restricted stock units activity is summarized below: 

Outstanding at December 31, 2017

Granted (1)
Vested (1)
Forfeited (2)

Number
of Units
(In millions)

Weighted-
Average Grant
Date Fair Value
per Unit

$

7

3

(3)

—

35.16

47.03

35.95

36.10

Outstanding at December 31, 2018
(1)  Includes 781 thousand units related to special non-officer employee stock awards, with a weighted-average grant date fair value of $45.87. All units 

7

$

40.64

granted vested immediately.

(2) Number of units were less than 500 thousand.

Retirement Plan 

Employees can participate in Schwab’s qualified retirement plan, the SchwabPlan® Retirement Savings and Investment 
Plan. The Company may match certain employee contributions or make additional contributions to this plan at its discretion. 
The Company’s total expense was $105 million, $92 million, and $83 million in 2018, 2017, and 2016, respectively.

- 94 -

 
THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

Deferred Compensation Plans

Schwab’s deferred compensation plan for officers permits participants to defer the receipt of certain cash compensation. The 
deferred compensation plan for non-employee directors permits participants to defer receipt of all or a portion of their 
director fees and to receive either a grant of stock options, or upon ceasing service as a director, the number of shares of 
CSC’s common stock that would have resulted from investing the deferred fee amount into CSC’s common stock. The 
deferred compensation liability was $144 million and $160 million at December 31, 2018 and 2017, respectively.

FC Career Achievement Plan  

The FC career achievement plan is a noncontributory, unfunded, nonqualified plan for eligible FCs. An FC is eligible for 
earned cash payments after retirement contingent upon meeting certain performance levels, tenure, age, and client 
transitioning requirements. Allocations to the plan are calculated annually based on performance levels achieved and eligible 
compensation and are subject to general creditors of the Company. Full vesting occurs when an FC reaches 60 years of age 
and has at least ten years of service with the Company.   

The following table presents the changes in projected benefit obligation:

December 31,

Projected benefit obligation at beginning of year
Benefit cost (1)
Actuarial (gain)/loss (2)

2018

2017

$

$

44

11

1

26

9

9

Projected benefit obligation at end of year (3)

44
(1)  Includes service cost and interest cost, which are recognized in compensation and benefits expense and other expense, respectively, in the consolidated 

56

$

$

statements of income.

(2)  Actuarial (gain)/loss is reflected in the consolidated statements of comprehensive income and is included in AOCI on the consolidated balance sheets. 
(3)  This amount is recognized as a liability on the consolidated balance sheets and also depicts the accumulated benefit obligation.

20. 

Taxes on Income

On December 22, 2017, the Tax Act was signed into law. Among other things, the Tax Act lowered the federal corporate 
income tax rate from 35% to 21%, effective for tax years including or commencing January 1, 2018. Schwab’s effective tax 
rate for the years ended December 31, 2018, 2017, and 2016 was 23.1%, 35.5%, and 36.9%, respectively, resulting from the 
impact of the Tax Act of 2017. 

Also as a result of the Tax Act, Schwab recognized a $46 million one-time non-cash charge to taxes on income in the fourth 
quarter of 2017 associated with the remeasurement of net deferred tax assets and other tax adjustments related to the Tax 
Act. During 2018, we concluded our analysis and accounting for all remaining impacts of the Tax Act, including the state 
tax effect of adjustments made to federal temporary differences, resulting in no additional material impacts.

As of January 1, 2018, Schwab adopted new accounting guidance that decreased AOCI and increased retained earnings by 
$33 million for the reclassification of certain impacts of the Tax Act as described in Note 2. Schwab also adopted new 
revenue recognition guidance as of January 1, 2018, which resulted in recording an asset for capitalized contract costs of 
$219 million and a related deferred tax liability of $52 million as described in Note 2. As of December 31, 2018, the 
deferred tax liability related to the capitalized contract costs was $60 million.

- 95 -

 
 
 
THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

The components of taxes on income are as follows: 

Year Ended December 31,

2018

2017

2016

Current:

Federal

State

Total current

Deferred:

Federal

State

Total deferred

Taxes on income

$

847

159

1,006

42

7

49

$

1,132

$

106

1,238

58

—

58

980

109

1,089

13

2

15

$

1,055

$

1,296

$

1,104

The temporary differences that created deferred tax assets and liabilities are detailed below: 

December 31,

Deferred tax assets:

Employee compensation, severance, and benefits

Net unrealized loss on available for sale securities

Reserves and allowances

Facilities lease commitments

State and local taxes

Net operating loss carryforwards

Other

Total deferred tax assets

Valuation allowance

Deferred tax assets — net of valuation allowance

Deferred tax liabilities:

Capitalized internal-use software development costs

Depreciation and amortization

Capitalized contract costs

Total deferred tax liabilities

2018

2017

$

132

$

133

79

13

12

21

5

6

268

(3)

265

(98)

(108)

(60)

(266)

57

15

14

12

5

3

239

(2)

237

(89)

(72)

—

(161)

Deferred tax asset/(liability) — net (1)
76
(1)  Amounts are included in accrued expenses and other liabilities and in other assets on the consolidated balance sheets at December 31, 2018 and in other 

(1) $

$

assets at December 31, 2017.

A reconciliation of the federal statutory income tax rate to the effective income tax rate is as follows:

Year Ended December 31,

Federal statutory income tax rate

State income taxes, net of federal tax benefit

Equity compensation benefit
Other (1)

Effective income tax rate

(1)  2017 includes the impact of one-time charge to taxes on income associated with the Tax Act.

2018

2017

2016

21.0%

3.0

(1.0)

0.1

23.1%

35.0%

2.2

(2.4)

0.7

35.5%

35.0%

2.4

—

(0.5)

36.9%

- 96 -

 
 
 
 
 
 
 
 
 
 
THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

A reconciliation of the beginning and ending amount of unrecognized tax benefits is as follows:

December 31,

Balance at beginning of year

Additions for tax positions related to the current year

Additions for tax positions related to prior years

Reductions for tax positions related to prior years

Reductions due to lapse of statute of limitations

Reductions for settlements with tax authorities

Balance at end of year

2018

2017

$

111

$

3

3

(4)

—

(1)

$

112

$

93

22

15

(2)

—

(17)

111

Unrecognized tax benefits totaled $112 million and $111 million as of December 31, 2018 and 2017, respectively, 
$108 million and $104 million of which if recognized, would affect the annual effective tax rate. 

Interest and penalties were accrued related to unrecognized tax benefits in tax expense. At December 31, 2018 and 2017, we 
had accrued approximately $9 million and $5 million, respectively, for the payment of interest and penalties.

The Company and its subsidiaries are subject to routine examinations by the respective federal, state and applicable local 
jurisdictions’ taxing authorities. Federal returns for 2011 through 2017 remain subject to examination. The years open to 
examination by state and local governments vary by jurisdiction. 

21. 

Regulatory Requirements 

CSC is a savings and loan holding company and CSB, CSC’s primary depository institution subsidiary, is a federal savings 
bank. CSC is subject to examination, supervision, and regulation by the Federal Reserve. CSB is subject to examination, 
supervision, and regulation by the OCC, as its primary regulator, the FDIC as its deposit insurer, and the CFPB. CSC is 
required to serve as a source of strength for CSB.

CSB is subject to various requirements and restrictions under federal and state laws, including regulatory capital 
requirements and requirements that restrict and govern the terms of affiliate transactions, such as extensions of credit to, or 
asset purchases from CSC or its other subsidiaries by CSB. In addition, CSB is required to provide notice to and may be 
required to obtain approval of the OCC and the Federal Reserve to declare dividends to CSC. The federal banking agencies 
have broad powers to enforce these regulations, including the power to terminate deposit insurance, impose substantial fines 
and other civil and criminal penalties, and appoint a conservator or receiver. Under the Federal Deposit Insurance Act, CSB 
could be subject to restrictive actions if it were to fall within one of the lowest three of five capital categories. CSC and CSB 
are required to maintain minimum capital levels as specified in federal banking regulations. Failure to meet the minimum 
levels could result in certain mandatory, and possibly additional discretionary actions by the regulators that, if undertaken, 
could have a direct material effect on CSC and CSB. At December 31, 2018, both CSC and CSB met all of their respective 
capital requirements. 

- 97 -

 
THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

The regulatory capital and ratios for CSC (consolidated) and CSB are as follows:

December 31, 2018

CSC

Actual

Minimum to be
Well Capitalized

Minimum Capital
Requirement

Amount

Ratio

Amount

Ratio

Amount

Ratio (1)

Common Equity Tier 1 Risk-Based Capital

$

16,813

Tier 1 Risk-Based Capital

Total Risk-Based Capital

Tier 1 Leverage

CSB

19,606

19,628

19,606

17.6%

20.5%

20.6%

7.1%

Common Equity Tier 1 Risk-Based Capital

$

15,832

19.7% $

Tier 1 Risk-Based Capital

Total Risk-Based Capital

Tier 1 Leverage

December 31, 2017

CSC

15,832

15,853

15,832

Common Equity Tier 1 Risk-Based Capital

$

14,630

Tier 1 Risk-Based Capital

Total Risk-Based Capital

Tier 1 Leverage

CSB

17,423

17,452

17,423

19.7%

19.7%

7.2%

19.3%

23.0%

23.0%

7.6%

Common Equity Tier 1 Risk-Based Capital

$

13,355

20.1% $

Tier 1 Risk-Based Capital

Total Risk-Based Capital

13,355

13,382

20.1%

20.1%

N/A

N/A

N/A

N/A

5,233

6,441

8,051

11,044

N/A

N/A

N/A

N/A

4,324

5,321

6,652

$

6.5% $

8.0%

10.0%

5.0%

$

6.5% $

8.0%

10.0%

4,295

5,726

7,635

11,058

3,623

4,831

6,441

8,836

3,414

4,552

6,069

9,218

2,993

3,991

5,321

4.5%

6.0%

8.0%

4.0%

4.5%

6.0%

8.0%

4.0%

4.5%

6.0%

8.0%

4.0%

4.5%

6.0%

8.0%

Tier 1 Leverage
(1)  Under the Basel III capital rule, CSC and CSB are also required to maintain a capital conservation buffer above the regulatory minimum capital ratios. 
The capital conservation buffer was 1.875% in 2018, and became 2.5% on January 1, 2019. If the capital conservation buffer falls below the minimum 
requirement, the Company would be subject to limits on capital distributions and discretionary bonus payments to executive officers. For 2018, the 
minimum capital requirement plus capital conservation buffer for Common Equity Tier 1 Risk-Based Capital, Tier 1 Risk-Based Capital, and Total Risk-
Based Capital ratios were 6.375%, 7.875%, and 9.875%, respectively. At December 31, 2018, both CSC’s and CSB’s capital levels exceeded the fully 
implemented capital conservation buffer requirement.

13,355

9,462

7,569

7.1%

5.0%

4.0%

N/A Not applicable.

Based on its regulatory capital ratios at December 31, 2018, CSB is considered well capitalized (the highest category) under 
its respective regulatory capital rules. There are no conditions or events since December 31, 2018 that management believes 
have changed CSB’s capital category.

The Federal Reserve requires CSB to maintain reserve balances at the Federal Reserve based on its deposits that are 
considered to be transaction accounts. CSB’s average reserve requirement was $1.6 billion in 2018 and 2017. In late 2017, 
Schwab acquired a federal savings bank charter which is now called Charles Schwab Premier Bank (formerly known as 
Charles Schwab Signature Bank). At December 31, 2018, the balance sheet of Charles Schwab Premier Bank consisted 
primarily of investment securities, and held total assets of $15.2 billion. Charles Schwab Premier Bank is subject to similar 
regulatory guidelines and requirements, and seeks to maintain a Tier 1 Leverage Ratio similar to CSB.

CS&Co, a securities broker-dealer, is subject to the Uniform Net Capital Rule. CS&Co computes its net capital under the 
alternative method permitted by the Uniform Net Capital Rule. This method requires the maintenance of minimum net 
capital, as defined, of the greater of 2% of aggregate debit balances arising from client transactions or a minimum dollar 
requirement of $250,000, which is based on the type of business conducted by the broker-dealer. Under the alternative 
method, a broker-dealer may not repay subordinated borrowings, pay cash dividends, or make any unsecured advances or 
loans if such payment would result in a net capital amount of less than 5% of aggregate debit balances or less than 120% of 
its minimum dollar requirement.

- 98 -

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

Net capital and net capital requirements for CS&Co are as follows:

December 31,

Net capital

Minimum net capital required

2% of aggregate debit balances

Net capital in excess of required net capital

2018

2017

$

2,304

$

0.250

436

2,118

0.250

435

$

1,868

$

1,683

In accordance with the SEC Customer Protection Rule, CS&Co had portions of its cash and investments segregated for the 
exclusive benefit of clients at December 31, 2018. The SEC Customer Protection Rule requires broker-dealers to segregate 
client fully-paid securities and cash balances not collateralizing margin positions and not swept to money market funds or 
bank deposit accounts. Amounts included in cash and investments segregated and on deposit for regulatory purposes 
represent actual balances on deposit, whereas cash and investments required to be segregated and on deposit for regulatory 
purposes at December 31, 2018 for CS&Co totaled $16.7 billion. As of January 3, 2019, CS&Co had deposited $3.7 billion 
of cash and qualified securities into its segregated reserve accounts. Cash and investments required to be segregated and on 
deposit for regulatory purposes at December 31, 2017 for CS&Co totaled $15.3 billion. On January 3, 2018, $704 million of 
cash and qualified securities was deposited into the segregated reserve accounts.

22. 

Segment Information

Schwab’s two reportable segments are Investor Services and Advisor Services. Schwab structures the operating segments 
according to its clients and the services provided to those clients. The Investor Services segment provides retail brokerage 
and banking services to individual investors and retirement plan services, as well as other corporate brokerage services, to 
businesses and their employees. The Advisor Services segment provides custodial, trading, banking, and support services, as 
well as retirement business services, to independent RIAs, independent retirement advisors, and recordkeepers. Revenues 
and expenses are allocated to the two segments based on which segment services the client.

The accounting policies of the segments are the same as those described in Note 2. For the computation of its segment 
information, Schwab utilizes an activity-based costing model to allocate traditional income statement line item expenses 
(e.g., compensation and benefits, depreciation and amortization, and professional services) to the business activities driving 
segment expenses (e.g., client service, opening new accounts, or business development) and a funds transfer pricing 
methodology to allocate certain revenues.

Management evaluates the performance of its segments on a pre-tax basis. Segment assets and liabilities are not used for 
evaluating segment performance or in deciding how to allocate resources to segments. There are no revenues from 
transactions between the segments.

Financial information for the segments is presented in the following table:

Year Ended December 31,

2018

2017

2016

2018

2017

2016

2018

Investor Services

Advisor Services

Total

2017

2016

Net Revenues

Net interest revenue

$ 4,341

$ 3,231

$ 2,591

$ 1,482

$ 1,051

$

Asset management and administration fees

2,260

2,344

2,093

Trading revenue

Other

Total net revenues

Expenses Excluding Interest

475

245

7,321

4,145

408

217

6,200

3,725

524

203

5,411

3,380

969

288

72

2,811

1,425

1,048

246

73

2,418

1,243

Income before taxes on income

$ 3,176

$ 2,475

$ 2,031

$ 1,386

$ 1,175

Capital expenditures

Depreciation and amortization

$

$

390

186

$

$

265

203

$

$

234

180

$

$

186

120

$

$

147

66

$

$

$

731

962

301

73

2,067

1,105

962

119

54

$ 5,823

$ 4,282

$ 3,322

3,229

3,392

3,055

763

317

10,132

5,570

654

290

8,618

4,968

825

276

7,478

4,485

$ 4,562

$ 3,650

$ 2,993

$

$

576

306

$

$

412

269

$

$

353

234

- 99 -

 
  
 
 
 
 
 
 
 
 
 
THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

23. 

The Charles Schwab Corporation – Parent Company Only Financial Statements

Condensed Statements of Income

Year Ended December 31,

Interest revenue

Interest expense

Net interest expense

Other

Expenses excluding interest

Loss before income tax benefit and equity in net income of subsidiaries

Income tax benefit

Loss before equity in net income of subsidiaries

Equity in net income of subsidiaries:

Equity in undistributed net income of subsidiaries

Dividends from bank subsidiaries

Dividends from non-bank subsidiaries

Net Income
Preferred stock dividends and other (1)

Net Income Available to Common Stockholders
(1)  Includes preferred stock dividends and undistributed earnings and dividends allocated to non-vested restricted stock units.

3,329

$

$

Condensed Balance Sheets

December 31,

Assets

Cash and cash equivalents

Receivables from subsidiaries

Available for sale securities

Held to maturity securities

Other securities owned — at fair value

Loans to non-bank subsidiaries

Investment in non-bank subsidiaries

Investment in bank subsidiaries

Other assets

Total assets

Liabilities and Stockholders’ Equity

Accrued expenses and other liabilities

Payables to subsidiaries

Long-term debt

Total liabilities

Stockholders’ equity

2018

2017

2016

$

88

$

33

$

(184)

(96)

1

(85)

(180)

20

(160)

2,590

750

327

3,507

178

(114)

(81)

3

(32)

(110)

27

(83)

1,479

625

333

2,354

174

2,180

$

22

(100)

(78)

1

(21)

(98)

34

(64)

1,690

—

263

1,889

143

1,746

571

573

223

76

448

5,393

13,224

160

23,493

276

—

4,692

4,968

18,525

23,493

2018

2017

$

2,092

$

2,825

784

1,754

223

109

185

5,507

16,995

228

27,877

$

379

$

2

6,826

7,207

20,670

$

$

Total liabilities and stockholders’ equity

$

27,877

$

- 100 -

 
 
 
 
 
 
 
 
THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

Condensed Statements of Cash Flows 

Year Ended December 31,

Cash Flows from Operating Activities

Net income

2018

2017

2016

$

3,507

$

2,354

$

1,889

Adjustments to reconcile net income to net cash provided by (used for) operating activities:

Equity in undistributed earnings of subsidiaries

(2,590)

(1,479)

Other

Net change in:

Other securities owned

Other assets

Accrued expenses and other liabilities

Net cash provided by (used for) operating activities

Cash Flows from Investing Activities

Due from (to) subsidiaries — net

Increase in investments in subsidiaries

Repayments (Advances) of subordinated loan to CS&Co

Purchases of available for sale securities

Proceeds from sales of available for sale securities

Principal payments on available for sale securities

Other investing activities

Net cash provided by (used for) investing activities

Cash Flows from Financing Activities

Issuance of long-term debt

Repayment of long-term debt

Repurchases of common stock

Net proceeds from preferred stock offerings

Redemption of preferred stock

Dividends paid

Proceeds from stock options exercised and other

Other financing activities

Net cash provided by (used for) financing activities

Increase (Decrease) in Cash and Cash Equivalents

Cash and Cash Equivalents at Beginning of Year

Cash and Cash Equivalents at End of Year

13

(33)

28

28

953

408

(1,188)

(185)

(1,751)

—

573

(5)

(2,148)

3,024

(900)

(1,000)

—

—

(787)

125

—

462

(733)

2,825

5

(1)

(26)

44

897

(374)

(342)

—

(201)

197

—

(6)

(726)

2,129

(250)

—

492

(485)

(592)

171

—

1,465

1,636

1,189

$

2,092

$

2,825

$

(1,690)

(37)

(10)

(27)

30

155

95

(1,547)

465

(2)

2

—

(4)

(991)

—

—

—

1,316

—

(486)

144

44

1,018

182

1,007

1,189

- 101 -

 
 
 
 
 
 
 
 
 
 
 
 
 
 
THE CHARLES SCHWAB CORPORATION
Notes to Consolidated Financial Statements
(Tabular Amounts in Millions, Except Per Share Data, Option Price Amounts, Ratios, or as Noted)

24. 

Quarterly Financial Information (Unaudited) 

Year Ended December 31, 2018:

Total Net Revenues

Total Expenses Excluding Interest

Net Income

Net Income Available to Common Stockholders

Weighted-Average Common Shares Outstanding — Basic

Weighted-Average Common Shares Outstanding — Diluted

Earnings Per Common Share — Basic

Earnings Per Common Share — Diluted

Dividends Declared Per Common Share

Year Ended December 31, 2017:

Total Net Revenues

Total Expenses Excluding Interest

Net Income

Net Income Available to Common Stockholders

Weighted-Average Common Shares Outstanding — Basic

Weighted-Average Common Shares Outstanding — Diluted

Earnings Per Common Share — Basic

Earnings Per Common Share — Diluted

Dividends Declared Per Common Share

?

25. 

Subsequent Event

Fourth
Quarter

Third
Quarter

Second
Quarter

First
Quarter

$

$

$

$

$

$

$

$

$

$

$

$

$

$

2,669

1,459

935

885

1,343

1,354

.66

.65

.13

2,242

1,289

597

550

1,343

1,358

.41

.41

.08

$

$

$

$

$

$

$

$

$

$

$

$

$

$

2,579

1,360

923

885

1,351

1,364

.66

.65

.13

2,165

1,220

618

575

1,339

1,353

.43

.42

.08

$

$

$

$

$

$

$

$

$

$

$

$

$

$

2,486

1,355

866

813

1,350

1,364

.60

.60

.10

2,130

1,221

575

530

1,338

1,351

.40

.39

.08

$

$

$

$

$

$

$

$

$

$

$

$

$

$

2,398

1,396

783

746

1,347

1,362

.55

.55

.10

2,081

1,238

564

525

1,336

1,351

.39

.39

.08

On January 30, 2019, CSC publicly announced that its Board of Directors authorized a new Share Repurchase Program to 
repurchase up to $4.0 billion of common stock, and declared a four cent, or 31%, increase in the quarterly cash dividend to 
$0.17 per common share. The share repurchase authorization does not have an expiration date.  

- 102 -

 
 
 
 
 
 
 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

To the Stockholders and the Board of Directors of The Charles Schwab Corporation:

Opinions on the Financial Statements and Internal Control over Financial Reporting

We have audited the accompanying consolidated balance sheets of The Charles Schwab Corporation and subsidiaries (the "Company") as 
of December 31, 2018 and 2017, the related consolidated statements of income, comprehensive income, stockholders’ equity, and cash 
flows, for each of the three years in the period ended December 31, 2018, and the related notes (collectively referred to as the "financial 
statements"). We also have audited the Company’s internal control over financial reporting as of December 31, 2018, based on criteria 
established in Internal Control—Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway 
Commission (COSO).

In our opinion, the financial statements referred to above present fairly, in all material respects, the financial position of the Company as 
of December 31, 2018 and 2017, and the results of its operations and its cash flows for each of the three years in the period ended 
December 31, 2018, in conformity with accounting principles generally accepted in the United States of America. Also, in our opinion, the 
Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2018, based on 
criteria established in Internal Control—Integrated Framework (2013) issued by COSO.

Basis for Opinions

The Company’s management is responsible for these financial statements, for maintaining effective internal control over financial 
reporting, and for its assessment of the effectiveness of internal control over financial reporting included in the accompanying 
Management's Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on these financial 
statements and an opinion on the Company’s internal control over financial reporting based on our audits. We are a public accounting firm 
registered with the Public Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with 
respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and 
Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audits to 
obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud, and 
whether effective internal control over financial reporting was maintained in all material respects.

Our audits of the financial statements included performing procedures to assess the risks of material misstatement of the financial 
statements, whether due to error or fraud, and performing procedures to respond to those risks. Such procedures included examining, on a 
test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting 
principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. 
Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, 
assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control 
based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. 
We believe that our audits provide a reasonable basis for our opinions.

Definition and Limitations of Internal Control over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of 
financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting 
principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance 
of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide 
reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally 
accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations 
of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of 
unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of 
any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in 
conditions, or that the degree of compliance with the policies or procedures may deteriorate.

/s/ DELOITTE & TOUCHE LLP

San Francisco, California  
February 22, 2019  

We have served as the Company's auditor since 1976.

- 103 -

 
THE CHARLES SCHWAB CORPORATION

Management’s Report on Internal Control Over Financial Reporting

Management of The Charles Schwab Corporation, together with its subsidiaries (the Company), is responsible for 
establishing and maintaining adequate internal control over financial reporting. The Company’s internal control over 
financial reporting is a process designed under the supervision of and effected by the Company’s chief executive officer and 
chief financial officer to provide reasonable assurance regarding the reliability of financial reporting and the preparation of 
published financial statements in accordance with accounting principles generally accepted in the United States of America.

As of December 31, 2018, management conducted an assessment of the effectiveness of the Company’s internal control over 
financial reporting based on the framework established in Internal Control – Integrated Framework (2013) issued by the 
Committee of Sponsoring Organizations of the Treadway Commission. Based on this assessment, management has 
determined that the Company’s internal control over financial reporting was effective as of December 31, 2018.

The Company’s internal control over financial reporting includes policies and procedures that pertain to the maintenance of 
records that, in reasonable detail, accurately and fairly reflect transactions and dispositions of assets; provide reasonable 
assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with 
accounting principles generally accepted in the United States of America, and that receipts and expenditures are being made 
only in accordance with authorizations of management and the directors of the Company; and provide reasonable assurance 
regarding prevention or timely detection of unauthorized acquisition, use or disposition of the Company’s assets that could 
have a material effect on the Company’s financial statements.

The Company’s internal control over financial reporting as of December 31, 2018, has been audited by Deloitte & 
Touche LLP, an independent registered public accounting firm, as stated in their report appearing on the previous page.

- 104 -

THE CHARLES SCHWAB CORPORATION

Item 9.  Changes in and Disagreements With Accountants on Accounting and Financial 
Disclosure

None. 

Item 9A.      Controls and Procedures

Evaluation of disclosure controls and procedures: The management of the Company, with the participation of the 
Company’s Chief Executive Officer and Chief Financial Officer, has evaluated the effectiveness of the Company’s 
disclosure controls and procedures (as defined in Rule 13a-15(e) under the Securities Exchange Act of 1934) as of 
December 31, 2018. Based on this evaluation, the Company’s Chief Executive Officer and Chief Financial Officer have 
concluded that the Company’s disclosure controls and procedures were effective as of December 31, 2018.

Changes in internal control over financial reporting: No change in the Company’s internal control over financial reporting 
(as defined in Rule 13a-15(f) under the Securities Exchange Act of 1934) was identified during the quarter ended 
December 31, 2018, that has materially affected, or is reasonably likely to materially affect, the Company’s internal control 
over financial reporting.

Management’s Report on Internal Control Over Financial Reporting and the Report of Independent Registered Public 
Accounting Firm are included in Item 8.

Item 9B.   Other Information

None.

PART III

Item 10.  Directors, Executive Officers, and Corporate Governance

The information relating to directors of CSC required to be furnished pursuant to this item is incorporated by reference from 
portions of the Company’s definitive proxy statement for its annual meeting of stockholders to be filed with the SEC 
pursuant to Regulation 14A by April 30, 2019 (the Proxy Statement) under “Members of the Board of Directors,” 
“Corporate Governance,” “Director Nominations,” and “Section 16(a) Beneficial Ownership Reporting Compliance.” The 
Company’s Code of Conduct and Business Ethics, applicable to directors and all employees, including senior financial 
officers, is available on the Company’s website at https://www.aboutschwab.com/governance. If the Company makes any 
amendments to or grants any waivers from its Code of Conduct and Business Ethics, which are required to be disclosed 
pursuant to the Securities Exchange Act of 1934, the Company will make such disclosures on this website.

- 105 -

THE CHARLES SCHWAB CORPORATION

Schwab Executive Officers of the Registrant

The following table provides certain information about each of the Company’s executive officers as of December 31, 2018.

Executive Officers of the Registrant

Name

Age

Title

Charles R. Schwab

Walter W. Bettinger II

Marie A. Chandoha

Bernard J. Clark

Jonathan M. Craig

Peter B. Crawford

David R. Garfield

Terri R. Kallsen

Joseph R. Martinetto

Nigel J. Murtagh

81

58

57

60

47

50

62

50

56

55

Chairman of the Board

President and Chief Executive Officer

Chief Executive Officer – Charles Schwab Investment Management, Inc.

Executive Vice President – Advisor Services

Senior Executive Vice President

Executive Vice President and Chief Financial Officer

Executive Vice President, General Counsel and Corporate Secretary

Executive Vice President – Investor Services

Senior Executive Vice President and Chief Operating Officer

Executive Vice President – Corporate Risk

Mr. Schwab has been Chairman of the Board and a director of CSC since its incorporation in 1986. He also served as Chief 
Executive Officer of CSC from 1986 to 1997 and as Co-Chief Executive Officer from 1998 until 2003. He was re-appointed 
Chief Executive Officer in 2004 and served in that role until 2008. He served as Chairman of the Board and a director of 
CS&Co until 2018. Mr. Schwab is also Chairman of CSB.

Mr. Bettinger has been President and Chief Executive Officer of CSC since 2008. He serves on the Board of Directors of 
CSC and CSB, and is Chairman of CS&Co, as well as Chairman and trustee of The Charles Schwab Family of Funds, 
Schwab Investments, Schwab Capital Trust, Schwab Annuity Portfolios, Laudus Trust, and Schwab Strategic Trust, all 
registered investment companies and affiliates of CSC. Mr. Bettinger served as President and Chief Operating Officer of 
CSC from 2007 until 2008 and as Executive Vice President and President – Schwab Investor Services of CSC and CS&Co 
from 2005 to 2007. Mr. Bettinger joined Schwab in 1995.

Ms. Chandoha has been Chief Executive Officer of CSIM since 2011 and served as President of CSIM from 2011 until 
October 2018. She serves as a trustee of The Charles Schwab Family of Funds, Schwab Investments, Schwab Capital Trust, 
Schwab Annuity Portfolios, Laudus Trust, and Schwab Strategic Trust. On September 25, 2018, Ms. Chandoha announced 
her decision to retire on March 29, 2019. Ms. Chandoha joined Schwab in 2010.

Mr. Clark has been Executive Vice President – Advisor Services of CSC since 2012. Mr. Clark has served as Executive 
Vice President – Advisor Services of CS&Co since 2010. From 2006 until 2010, Mr. Clark served as Senior Vice President – 
Schwab Institutional Sales of Charles Schwab & Co., Inc. Mr. Clark joined Schwab in 1998.

Mr. Craig has been Senior Executive Vice President of CSC and CS&Co since 2018. He served as Executive Vice President 
– Client and Marketing Solutions for CSC from 2017 until 2018 and served as Executive Vice President and Chief 
Marketing Officer of CS&Co from 2012 until 2018. Mr. Craig joined Schwab in 2000. 

Mr. Crawford has been Executive Vice President and Chief Financial Officer of CSC and CS&Co since 2017. Prior to his 
appointment as Chief Financial Officer, Mr. Crawford was Executive Vice President of Finance from 2015 to 2017. He 
served as Senior Vice President of Schwab’s asset management and client solutions organization from 2008 to 2015. He has 
served on the Board of Directors of CS&Co since 2018. Mr. Crawford joined Schwab in 2001.

Mr. Garfield has been Executive Vice President, General Counsel and Corporate Secretary of CSC since 2014 and 
Executive Vice President and Corporate Secretary of CS&Co since 2015. Mr. Garfield served as Deputy General Counsel of 
Wells Fargo & Company from 1998 to 2014. Mr. Garfield joined Schwab in 2014.

- 106 -

 
 
 
 
 
 
 
 
 
THE CHARLES SCHWAB CORPORATION

Ms. Kallsen has been Executive Vice President – Investor Services of CSC and CS&Co since 2014. She served as Senior 
Vice President – Portfolio Consulting of CS&Co from 2012 until 2014 and as Senior Vice President – Branch Network from 
June 2014 until December 2014. Ms. Kallsen joined Schwab in 2012.

Mr. Martinetto has been Senior Executive Vice President of CSC and CS&Co since 2015, and Chief Operating Officer of 
CSC and CS&Co since 2018. He served as Chief Financial Officer of CSC and CS&Co from 2007 until 2017, and 
Executive Vice President of CSC and CS&Co from 2007 until 2015. He also serves on the Board of Directors of CS&Co 
and CSB. Additionally, Mr. Martinetto is a trustee of The Charles Schwab Family of Funds, Schwab Investments, Schwab 
Capital Trust, Schwab Annuity Portfolios, Laudus Trust, and Schwab Strategic Trust. Mr. Martinetto joined Schwab in 1997.

Mr. Murtagh has been Executive Vice President – Corporate Risk of CSC and CS&Co since 2012. He has served as 
Executive Vice President and Chief Risk Officer of CSB since 2018. He served as Senior Vice President and Chief Credit 
Officer of CS&Co from 2002 until 2012 and of CSC from 2008 until 2012. Mr. Murtagh joined Schwab in 2000.

- 107 -

THE CHARLES SCHWAB CORPORATION

Item 11.  Executive Compensation

The information required to be furnished pursuant to this item is incorporated by reference from portions of the Proxy 
Statement under “Compensation Discussion and Analysis,” “Executive Compensation Tables – 2018 Summary 
Compensation Table,” “Executive Compensation Tables – 2018 Grants of Plan-Based Awards Table,” “Executive 
Compensation Tables – Narrative to Summary Compensation and Grants of Plan-Based Awards Tables,” “Executive 
Compensation Tables – 2018 Termination and Change in Control Benefits Table,” “Executive Compensation Tables – 
Outstanding Equity Awards as of December 31, 2018,” “Executive Compensation Tables – 2018 Option Exercises and Stock 
Vested Table,” “Executive Compensation Tables – 2018 Nonqualified Deferred Compensation Table,” “Director 
Compensation,” and “Compensation Committee Interlocks and Insider Participation.” In addition, the information from a 
portion of the Proxy Statement under “Compensation Committee Report,” is incorporated by reference from the Proxy 
Statement and furnished on this Form 10-K, and shall not be deemed “filed” for purposes of Section 18 of the Securities 
Exchange Act of 1934, nor shall it be deemed incorporated by reference in any filing under the Securities Act of 1933.

Item 12.  Security Ownership of Certain Beneficial Owners and Management and Related 

Stockholder Matters

The information required to be furnished pursuant to this item is incorporated by reference from portions of the Proxy 
Statement under “Security Ownership of Certain Beneficial Owners and Management,” and “Securities Authorized for 
Issuance under Equity Compensation Plans.”

Item 13.  Certain Relationships and Related Transactions, and Director Independence

The information required to be furnished pursuant to this item is incorporated by reference from portions of the Proxy 
Statement under “Transactions with Related Persons” and “Director Independence.”

Item 14.  Principal Accountant Fees and Services

The information required to be furnished pursuant to this item is incorporated by reference from a portion of the Proxy 
Statement under “Auditor Fees.”

- 108 -

THE CHARLES SCHWAB CORPORATION

PART IV

Item 15.  Exhibits, Financial Statement Schedules

(a)  Documents filed as part of this Report

1. Financial Statements

The financial statements and independent auditors’ report are included in Item 8 and are listed below:

Consolidated Statements of Income
Consolidated Statements of Comprehensive Income
Consolidated Balance Sheets
Consolidated Statements of Cash Flows
Consolidated Statements of Stockholders’ Equity
Notes to Consolidated Financial Statements
Report of Independent Registered Public Accounting Firm

2. Financial Statement Schedules

Other financial statement schedules required pursuant to this Item are omitted because of the absence of conditions under 
which they are required or because the information is included in the Company’s consolidated financial statements and notes 
in Item 8.

- 109 -

THE CHARLES SCHWAB CORPORATION

(b)  Exhibits

The exhibits listed below are filed as part of this annual report on Form 10-K.

Exhibit
Number

Exhibit

3.11

3.14

3.15

3.17

3.18

3.19

3.20

4.2

4.3

4.4

4.5

4.6

10.4

10.57

Fifth Restated Certificate of Incorporation, effective May 7, 2001, of the Registrant, filed as 
Exhibit 3.11 to the Registrant’s Form 10-K for the year ended December 31, 2016, and 
incorporated herein by reference.

Fourth Restated Bylaws, as amended on January 27, 2010, of the Registrant, filed as Exhibit 3.14 
to the Registrant’s Form 10-K for the year ended December 31, 2016, and incorporated herein by 
reference.

Certificate of Designations of Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, 
Series A of The Charles Schwab Corporation, filed as Exhibit 3.15 to the Registrant’s Form 10-K 
for the year ended December 31, 2016, and incorporated herein by reference.

Certificate of Designations of 6.00% Non-Cumulative Perpetual Preferred Stock, Series C, of The 
Charles Schwab Corporation, filed as Exhibit 3.1 to the Registrant’s Form 8-K dated August 3, 
2015, and incorporated herein by reference.

Certificate of Designations of 5.95% Non-Cumulative Perpetual Preferred Stock, Series D, of The 
Charles Schwab Corporation, filed as Exhibit 3.1 to the Registrant’s Form 8-K dated March 7, 
2016, and incorporated herein by reference.

Certificate of Designations of 4.625% Fixed-to-Floating Rate Non-Cumulative Perpetual 
Preferred Stock, Series E, of The Charles Schwab Corporation, filed as Exhibit 3.1 to the 
Registrant’s Form 8-K dated October 31, 2016, and incorporated herein by reference.

Certificate of Designations of 5.00% Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred 
Stock, Series F, of The Charles Schwab Corporation, filed as Exhibit 3.1 to the Registrant’s Form 
8-K dated October 31, 2017, and incorporated herein by reference.

Deposit Agreement, dated August 3, 2015, between the Company and Wells Fargo Bank, N.A., as 
Depositary (including the form of Depositary Share Receipt attached as Exhibit A thereto), filed 
as Exhibit 4.1 to the Registrant’s Form 8-K dated August 3, 2015 and incorporated herein by 
reference.

Deposit Agreement, dated March 7, 2016, between the Company and Wells Fargo Bank, N.A., as 
Depositary (including the form of Depositary Share Receipt attached as Exhibit A thereto), filed 
as Exhibit 4.1 to the Registrant’s Form 8-K dated March 7, 2016, and incorporated herein by 
reference.

Deposit Agreement, dated October 31, 2016, between the Company and Wells Fargo Bank, N.A., 
as Depositary (including the form of Depositary Share Receipt attached as Exhibit A thereto), 
filed as Exhibit 4.1 to the Registrant’s Form 8-K dated October 31, 2016, and incorporated herein 
by reference.

Deposit Agreement, dated October 31, 2017, between the Company and Wells Fargo Bank, N.A., 
as Depositary (including the form of Depositary Share Receipt attached as Exhibit A thereto), 
filed as Exhibit 4.1 to the Registrant’s Form 8-K dated October 31, 2017, and incorporated herein 
by reference.

Neither the Registrant nor its subsidiaries are parties to any instrument with respect to long-term
debt for which securities authorized thereunder exceed 10% of the total assets of the Registrant
and its subsidiaries on a consolidated basis. Copies of instruments with respect to long-term debt
of lesser amounts will be provided to the SEC upon request.

Form of Release Agreement dated as of March 31, 1987 among BAC, Registrant, Schwab
Holdings, Inc., Charles Schwab & Co., Inc., and former shareholders of Schwab Holdings, Inc.,
filed as the identically-numbered exhibit to Registrant’s Registration Statement No. 33-16192 on
Form S-1 and incorporated herein by reference.

Registration Rights and Stock Restriction Agreement, dated as of March 31, 1987, between the
Registrant and the holders of the Common Stock, filed as Exhibit 4.23 to Registrant’s
Registration Statement No. 33-16192 on Form S-1 and incorporated herein by reference.

- 110 -

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit
Number
10.72

10.271

10.272

10.314

10.338

10.349

10.362

10.376

10.381

10.382

10.383

10.384

10.385

10.386

10.387

10.388

THE CHARLES SCHWAB CORPORATION

Exhibit
Restatement of Assignment and License, as amended January 25, 1988, among Charles Schwab 
& Co., Inc., Charles R. Schwab and the Registrant, filed as Exhibit 10.72 to the Registrant’s Form 
10-K for the year ended December 31, 2014 and incorporated herein by reference.

The Charles Schwab Corporation Directors’ Deferred Compensation Plan, as amended through 
December 8, 2004, filed as Exhibit 10.271 to the Registrant’s Form 10-K for the year ended 
December 31, 2014, and incorporated herein by reference.

The Charles Schwab Corporation Deferred Compensation Plan, as amended through December 8, 
2004, filed as Exhibit 10.272 to the Registrant’s Form 10-K for the year ended December 31, 
2014, and incorporated herein by reference.

(2)

(2)

Employment Agreement dated as of March 13, 2008, between the Registrant and Charles R. 
Schwab.

(1),(2)

The Charles Schwab Corporation 2004 Stock Incentive Plan, as approved at the Annual Meeting 
of Stockholders on May 17, 2011, filed as Exhibit 10.338 to the Registrant’s Form 10-Q for the 
quarter ended June 30, 2016, and incorporated herein by reference.

The Charles Schwab Severance Pay Plan, as Amended and Restated Effective May 1, 2012, filed 
as Exhibit 10.349 to the Registrant’s Form 10-Q for the quarter ended June 30, 2017, and 
incorporated herein by reference.

(2)

(2)

The Charles Schwab Corporation Directors’ Deferred Compensation Plan II, as amended and 
restated as of April 24, 2013.

(1),(2)

Credit Agreement (364 – Day Commitment) dated as of June 2, 2017, between the Registrant and 
financial institutions therein, filed as Exhibit 10.376 to the Registrant’s Form 10-Q for the quarter 
ended June 30, 2017, and incorporated herein by reference.

Form of Notice and Retainer Stock Option Agreement for Non-Employee Directors under The 
Charles Schwab Corporation 2013 Stock Incentive Plan and successor plans, filed as Exhibit 
10.381 to the Registrant’s Form 10-Q for the quarter ended September 30, 2017, and incorporated 
herein by reference.

Form of Notice and Retainer Restricted Stock Unit Agreement for Non-Employee Directors under 
The Charles Schwab Corporation 2013 Stock Incentive Plan and successor plans, filed as Exhibit 
10.382 to the Registrant’s Form 10-Q for the quarter ended September 30, 2017, and incorporated 
herein by reference.

Form of Notice and Stock Option Agreement for Non-Employee Directors under The Charles 
Schwab Corporation Directors’ Deferred Compensation Plan II and successor plans, filed as 
Exhibit 10.383 to the Registrant’s Form 10-Q for the quarter ended September 30, 2017, and 
incorporated herein by reference.

Form of Notice and Restricted Stock Unit Agreement for Non-Employee Directors under The 
Charles Schwab Corporation Directors’ Deferred Compensation Plan II and successor plans, filed 
as Exhibit 10.384 to the Registrant’s Form 10-Q for the quarter ended September 30, 2017, and 
incorporated herein by reference.

The Charles Schwab Corporation Deferred Compensation Plan II, as amended and restated as of 
December 13, 2017, filed as Exhibit 10.385 to the Registrant’s Form 10-K for the year ended 
December 31, 2017, and incorporated herein by reference.

Form of Notice and Performance-Based Restricted Stock Unit Agreement under The Charles 
Schwab Corporation 2013 Stock Incentive Plan and successor plans, filed as Exhibit 10.386 to the 
Registrant’s Form 10-K for the year ended December 31, 2017, and incorporated herein by 
reference.

Form of Notice and Nonqualified Stock Option Agreement under The Charles Schwab 
Corporation 2013 Stock Incentive Plan and successor plans, filed as Exhibit 10.387 to the 
Registrant’s Form 10-K for the year ended December 31, 2017, and incorporated herein by 
reference.

Form of Notice and Restricted Stock Unit Agreement under The Charles Schwab Corporation 
2013 Stock Incentive Plan and successor plans, filed as Exhibit 10.388 to the Registrant’s Form 
10-K for the year ended December 31, 2017, and incorporated herein by reference.

(2)

(2)

(2)

(2)

(2)

(2)

(2)

(2)

(2)

- 111 -

 
 
THE CHARLES SCHWAB CORPORATION

Exhibit
The Charles Schwab Corporation Corporate Executive Bonus Plan, restated to include 
amendments approved at the Annual Meeting of Stockholders on May 13, 2015, as amended and 
restated as of December 13, 2017, filed as Exhibit 10.389 to the Registrant’s Form 10-K for the 
year ended December 31, 2017 and incorporated herein by reference.

Summary of Non-Employee Director Compensation, filed as Exhibit 10.390 to the Registrant’s 
Form 10-k for the year ended December 31, 2017, and incorporated herein by reference.

2013 Stock Incentive Plan, as amended and restated, filed as Exhibit 10.391 to the Registrant’s 
Form 8-K dated May 15, 2018, and incorporated herein by reference.

Credit Agreement (364 – Day Commitment) dated as of June 1, 2018, between the Registrant and 
financial institutions therein (supersedes Exhibit 10.376), filed as Exhibit 10.392 to the 
Registrant’s Form 8-K dated October 31, 2018, and incorporated herein by reference.

Form of Notice and Nonqualified Stock Option Agreement under The Charles Schwab 
Corporation 2013 Stock Incentive Plan and successor plans (supersedes Exhibit 10.387).

Form of Notice and Restricted Stock Unit Agreement under The Charles Schwab Corporation 
2013 Stock Incentive Plan and successor plans (supersedes Exhibit 10.388).

(2)

(2)

(2)

(1),(2)

(1),(2)

Subsidiaries of the Registrant.

Independent Registered Public Accounting Firm’s Consent.

Certification Pursuant to Rule 13a-14(a)/15d-14(a), As Adopted Pursuant to Section 302 of The 
Sarbanes-Oxley Act of 2002.

Certification Pursuant to Rule 13a-14(a)/15d-14(a), As Adopted Pursuant to Section 302 of The 
Sarbanes-Oxley Act of 2002.

Certification Pursuant to 18 U.S.C. Section 1350, As Adopted Pursuant to Section 906 of The 
Sarbanes-Oxley Act of 2002.

Certification Pursuant to 18 U.S.C. Section 1350, As Adopted Pursuant to Section 906 of The 
Sarbanes-Oxley Act of 2002.

Exhibit
Number
10.389

10.390

10.391

10.392

10.393

10.394

21.1

23.1

31.1

31.2

32.1

32.2

(1)

(1)

(3)

(3)

(3)

(3)

(3)

(3)

101.INS

XBRL Instance Document

101.SCH

XBRL Taxonomy Extension Schema

101.CAL

XBRL Taxonomy Extension Calculation

101.DEF

XBRL Extension Definition

101.LAB

XBRL Taxonomy Extension Label

101.PRE

XBRL Taxonomy Extension Presentation

- 112 -

 
 
 
 
 
THE CHARLES SCHWAB CORPORATION

Exhibit
Number
(1)

(2)

(3)

Exhibit
Furnished as an exhibit to this annual report on Form 10-K.

Management contract or compensatory plan.

Attached as Exhibit 101 to this Annual Report on Form 10-K for the annual period ended
December 31, 2018, are the following materials formatted in XBRL (Extensible Business
Reporting Language) (i) the Consolidated Statements of Income, (ii) the Consolidated Statements
of Comprehensive Income, (iii) the Consolidated Balance Sheets, (iv) the Consolidated
Statements of Cash Flows, (v) the Consolidated Statements of Stockholders’ Equity, and (vi) Notes
to Consolidated Financial Statements.

- 113 -

 
 
 
 
THE CHARLES SCHWAB CORPORATION

SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused 
this report to be signed on its behalf by the undersigned, thereunto duly authorized, on February 22, 2019.

THE CHARLES SCHWAB CORPORATION

(Registrant)

BY:

/s/ Walter W. Bettinger II
Walter W. Bettinger II

President and Chief Executive Officer

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following 
persons on behalf of the registrant and in the capacities indicated, on February 22, 2019. 

Signature / Title

Signature / Title

/s/ Walter W. Bettinger II

Walter W. Bettinger II,

President and Chief Executive Officer
  and Director

/s/ Charles R. Schwab

Charles R. Schwab, Chairman of the Board

/s/ Joan T. Dea

Joan T. Dea, Director

/s/ Stephen A. Ellis

Stephen A. Ellis, Director

/s/ William S. Haraf

William S. Haraf, Director

/s/ Stephen T. McLin

Stephen T. McLin, Director

/s/ Arun Sarin

Arun Sarin, Director

/s/ Roger O. Walther

Roger O. Walther, Director

- 114 -

/s/ Peter Crawford

Peter Crawford,

Executive Vice President
  and Chief Financial Officer
  (principal financial and accounting officer)

/s/ John K. Adams, Jr.

John K. Adams, Jr., Director

/s/ Christopher V. Dodds

Christopher V. Dodds, Director

/s/ Mark A. Goldfarb

Mark A. Goldfarb, Director

/s/ Frank C. Herringer

Frank C. Herringer, Director

/s/ Charles A. Ruffel

Charles A. Ruffel, Director

/s/ Paula A. Sneed

Paula A. Sneed, Director

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
THE CHARLES SCHWAB CORPORATION

STATISTICAL DISCLOSURE BY BANK HOLDING COMPANIES

The following table outlines the information required by the SEC’s Industry Guide 3, “Statistical Disclosure by Bank
Holding Companies,” which is presented at the consolidated holding company level.

Required Disclosure
Distribution of Assets, Liabilities and Stockholders’ Equity; Interest Rates and Interest Differential

Investment Portfolio

Risk Elements – Cross-border Holdings

Loan Portfolio

Summary of Loan Loss Experience

Deposits

Return on Equity and Assets

Page
F-2 – F-3

F-4
F-5

F-6 – F-7

F-7

F-7

F-7

??

F-1

 
 
 
 
 
THE CHARLES SCHWAB CORPORATION
Supplemental Financial Data (Unaudited)
(Dollars in Millions)

The following supplemental financial data is consistent with the Securities Exchange Act of 1934, Industry Guide 3 – 
Statistical Disclosure by Bank Holding Companies. 

1. 

Three-year Net Interest Revenue and Average Balances

For the Year Ended December 31,

2018

2017

2016

Average

Average

Average

Average

Average

Average

Balance

Interest

Rate

Balance

Interest

Rate

Balance

Interest

Rate

Assets:

Cash and cash equivalents

$

17,783

$

Total interest-earning assets

252,307

6,538

2.57% 217,713

4,494

2.06% 191,558

3,333

Cash and investments segregated

Broker-related receivables

Receivables from brokerage clients
Available for sale securities (1)

Held to maturity securities
Bank loans (5)

Other interest revenue

Total interest-earning assets
Noninterest-earning assets (2,3)

Total assets

Liabilities and Stockholders’ Equity:

Bank deposits

Payables to brokerage clients

Short-term borrowings

Long-term debt

Total interest-bearing liabilities

Other interest expense
Noninterest-bearing liabilities (2,4)
Total liabilities (6)
Stockholders’ equity (2)

11,461

303

19,870

54,542

131,794

348

206

6

830

1,241

3,348

1.93% $

9,931

$

1.78%

2.09%

4.12%

2.26%

18,525

430

16,269

53,040

109

166

3

575

815

2.53% 103,599

2,354

16,554

559

3.37%

15,919

472

1.10% $ 11,143

$

0.90%

0.70%

3.53%

1.54%

2.27%

2.97%

20,104

558

15,001

72,586

57,451

14,715

57

93

1

497

883

1,402

400

0.51%

0.46%

0.22%

3.31%

1.22%

2.44%

2.72%

1.74%

142

130

160

252,307

6,680

2.63% 217,713

4,624

2.12% 191,558

3,493

1.82%

11,681

$ 263,988

9,968

$ 227,681

9,354

$ 200,912

$ 199,139

$

545

0.27% $ 163,998

$

148

0.09% $ 141,432

$

37

21,178

3,359

5,423

229,099

14,883

56

54

190

845

12

0.27%

1.59%

3.50%

25,403

3,503

3,431

0.37% 196,335

16

41

119

324

18

0.06%

1.17%

3.47%

26,311

1,864

2,876

0.17% 172,483

3

9

104

153

18

13,787

13,375

0.03%

0.01%

0.48%

3.62%

0.09%

243,982

857

0.34% 210,122

342

0.15% 185,858

171

0.09%

Total liabilities and stockholders’ equity

$ 263,988

20,006

17,559

$ 227,681

15,054

$ 200,912

Net interest revenue

$ 5,823

$ 4,282

$ 3,322

Net yield on interest-earning assets
(1)  Amounts calculated based on amortized cost.
(2)   Average balance calculation based on month end balances.
(3)  Noninterest-earning assets include equipment, office facilities, and property – net, goodwill, and other assets that do not generate interest income.
(4)  Noninterest-bearing liabilities consist of other liabilities that do not generate interest expense.
(5)  Includes average principal balances of nonaccrual loans.
(6)  Average rate calculation based on total funding sources.

1.97%

2.29%

1.73%

F-2

THE CHARLES SCHWAB CORPORATION
Supplemental Financial Data (Unaudited)
(Dollars in Millions)

2.  

 Analysis of Change in Net Interest Revenue

An analysis of the year-to-year changes in the categories of interest revenue and interest expense resulting from changes in 
volume and rate is as follows:

2018 Compared to 2017
Increase (Decrease) Due to
Change in:

2017 Compared to 2016
Increase (Decrease) Due to
Change in:

Average
Volume

Average
Rate

Total

Average
Volume

Average
Rate

Total

Interest-earning assets:
Cash and cash equivalents (1)
Cash and investments segregated

Broker-related receivables

Receivables from brokerage clients
Available for sale securities (2)
Held to maturity securities
Bank loans (3)
Other interest revenue

Total interest-earning assets

Interest-bearing sources of funds:

Bank deposits

Payables to brokerage clients

Short-term borrowings

Long-term debt

Other interest expense

Total sources on which interest is paid

$

86

$

(64)

(1)

127

23

640

19

—

830

32

(3)

(2)

69

—

96

$

$

$

$

Change in net interest revenue

$

734

$

Changes that are not due solely to volume or rate have been allocated to rate.
(1)  Includes deposits with banks and short-term investments.
(2)  Amounts have been calculated based on amortized cost.
(3)  Includes average principal balances of nonaccrual loans.

?

153

104

4

128

403

354

68

12

1,226

365

43

15

2

(6)

419

807

$

239

$

(6) $

40

3

255

426

994

87

12

2,056

397

40

13

71

(6)

515

$

$

(7)

—

42

(238)

1,126

33

—

950

7

—

8

20

—

35

$

$

$

$

$

$

$

58

80

2

36

170

(174)

39

(30)

181

104

13

24

(5)

—

136

$

1,541

$

915

$

45

$

52

73

2

78

(68)

952

72

(30)

1,131

111

13

32

15

—

171

960

F-3

 
 
 
 
 
 
 
 
 
 
 
 
THE CHARLES SCHWAB CORPORATION
Supplemental Financial Data (Unaudited)
(Dollars in Millions)

3. 

Investment Securities

The amortized cost, gross unrealized gains and losses, and fair value of AFS and HTM securities for 2016 are as follows:

December 31, 2016

Available for sale securities:

Amortized
Cost

Gross
Unrealized
Gains

Gross
Unrealized
Losses

Fair
Value

U.S. agency mortgage-backed securities

$

33,167

$

120

$

Asset-backed securities

Corporate debt securities

U.S. Treasury securities

Certificates of deposit

U.S. agency notes

U.S. state and municipal securities

Commercial paper

Non-agency commercial mortgage-backed securities

Total available for sale securities

Held to maturity securities:

U.S. agency mortgage-backed securities

Non-agency commercial mortgage-backed securities

Asset-backed securities

Corporate debt securities

U.S. Treasury securities

Commercial paper

U.S. state and municipal securities

Total held to maturity securities

92

$

214

33,195

20,335

20,520

9,850

8,679

2,070

1,915

1,167

214

45

29

20

3

2

—

2

—

—

18

59

1

8

46

—

—

$

$

77,627

72,439

$

$

176

324

$

$

438

1,086

$

$

997

941

436

223

99

68

11

—

—

—

—

1

4

—

—

4

—

1

9,852

8,623

2,071

1,907

1,123

214

45

77,365

71,677

1,004

941

436

219

99

68

$

75,203

$

336

$

1,095

$

74,444

For additional information on 2018 and 2017 investments, see Item 8 – Note 6.

As of December 31, 2018, in addition to holdings of securities issued by the U.S. Government and U.S. Government 
agencies and corporations, the Company’s holdings of investment securities from single issuers with aggregate book values 
in excess of ten percent of stockholders’ equity are detailed in the table below. These securities have performed in a manner 
consistent with the investment securities portfolio as a whole.

Issuer
Discover Card Execution Note Trust (1)
American Express Credit Account Master Trust Class A(1)
Capital One Multi-Asset Execution Trust Class A(1)
(1)  Included in AFS and HTM securities in the Company’s consolidated balance sheets.

?

Aggregate
Amortized
Cost

Aggregate
Fair Value

$

$

$

2,300

2,251

2,140

$

$

$

2,295

2,241

2,140

F-4

THE CHARLES SCHWAB CORPORATION
Supplemental Financial Data (Unaudited)
(Dollars in Millions)

 4. 

Cross-border Holdings

The below information describes Schwab’s cross-border holdings, based on fair value, as of December 31, 2018, 2017, and 
2016. Such holdings, by country, that exceed 0.75% of total assets are disclosed separately. 

December 31, 2018

Country:

France

Total

Banks and other
financial institutions

Commercial and
industrial institutions

Total

Exposure as a %
of total assets

$

$

2,793

2,793

$

$

— $

— $

2,793

2,793

0.9%

There were no cross-border holdings that exceeded 0.75% of total assets at December 31, 2017.

December 31, 2016

Country:

France

Total

Banks and other
financial institutions

Commercial and
industrial institutions

Total

Exposure as a %
of total assets

$

$

1,784

1,784

$

$

110

110

$

$

1,894

1,894

0.8%

F-5

THE CHARLES SCHWAB CORPORATION
Supplemental Financial Data (Unaudited)
(Dollars in Millions)

5. 

Bank Loans and Related Allowance for Loan Losses

The composition of the loan portfolio is as follows:

December 31,

First Mortgages

HELOCs

Pledged asset lines

Other

Total bank loans

An analysis of nonaccrual loans is as follows:

December 31,

Nonaccrual loans

Average nonaccrual loans

2018

2017

2016

2015

2014

$ 10,384

$ 10,016

$

9,134

$

8,334

$

8,127

1,505

4,561

180

1,943

4,369

176

2,350

3,851

94

2,735

3,232

64

2,955

2,320

39

$ 16,630

$ 16,504

$ 15,429

$ 14,365

$ 13,441

2018

2017

2016

2015

2014

$

$

21

25

$

$

28

27

$

$

26

27

$

$

28

30

$

$

35

39

There were no loans accruing interest that were contractually 90 days or more past due as of any period presented.

Changes in the allowance for loan losses were as follows:

December 31,

Balance at beginning of year

Charge-offs

Recoveries

Provision for loan losses

Balance at end of year

2018

2017

2016

2015

2014

26

$

26

$

31

$

42

$

(1)

2

(6)

21

$

(3)

3

—

26

(2)

2

(5)

(3)

3

(11)

$

26

$

31

$

48

(5)

3

(4)

42

$

$

The maturities of the loan portfolio are as follows:

December 31, 2018
First Mortgages (1)
HELOCs (2)
Pledged asset lines

Other

Total

Within
1 year

After 1 year
through
5 years

After
5 years

Total

$

$

— $

— $

10,384

$

10,384

760

679

6

291

3,869

169

454

13

5

1,505

4,561

180

1,445

$

4,329

$

10,856

$

16,630

(1)  Maturities are based upon the contractual terms of the loans.
(2)  Maturities are based on an initial draw period of ten years.

The interest sensitivity of loans with contractual maturities in excess of one year is as follows:

December 31, 2018

Loans with floating or adjustable interest rates

Loans with predetermined interest rates

Total

After
1 year

$

$

14,175

1,010

15,185

F-6

 
THE CHARLES SCHWAB CORPORATION
Supplemental Financial Data (Unaudited)
(Dollars in Millions)

6. 

Summary of Loan Loss on Banking Loans Experience

December 31,

Average loans

Allowance to year end loans

Allowance to nonperforming loans

Nonperforming assets to average loans and
  real estate owned

2018

2017

2016

2015

2014

$

16,554

$

15,919

$

14,715

$

13,973

$

12,906

.13%

100%

.14%

.16%

93%

.20%

.17%

101%

.21%

.21%

110%

.26%

.31%

120%

.31%

7. 

Bank Deposits

The following table presents the average amount of and the average rate paid on deposit categories that are in excess of 
ten percent of average total deposits from banking clients:

December 31,

2018

2017

2016

Amount

Rate

Amount

Rate

Amount

Rate

Analysis of average daily deposits:

Money market and other savings deposits

$

184,039

0.28% $

148,679

0.09% $

126,719

Interest-bearing demand deposits

15,100

0.25%

15,319

0.14%

14,713

0.02%

0.07%

Total

$

199,139  

$

163,998  

$

141,432  

At December 31, 2018, there were no certificates of deposit of $100,000 or more included in bank deposits.

8. 

Ratios

December 31,

Return on average total stockholders’ equity

Return on average total assets

Average total stockholders’ equity as a percentage of average total assets
Dividend payout ratio (1)

Note:  Average balance calculations based on month end balances.
(1)  

 Dividends declared per common share divided by diluted EPS.

2018

2017

2016

17.53%

13.41%

12.55%

1.33%

7.58%

1.03%

7.71%

0.94%

7.49%

18.78%

19.88%

20.61%

F-7

 
 
 
 
 
 
THE CHARLES SCHWAB CORPORATION

EXHIBIT 21.1

Subsidiaries of the Registrant

Pursuant to Item 601 (b)(21)(ii) of Regulation S-K, certain subsidiaries of the Registrant have been omitted which, 
considered in the aggregate as a single subsidiary, would not constitute a significant subsidiary (as defined in Rule 
1-02(w) of Regulation S-X) as of December 31, 2018.

The following is a listing of the significant and certain other subsidiaries of the Registrant:

Schwab Holdings, Inc.* (holding company for Charles Schwab & Co., Inc.), a Delaware corporation

Charles Schwab & Co., Inc.,* a California corporation

Charles Schwab Bank,* a federal savings bank

Charles Schwab Investment Management, Inc.,* a Delaware corporation

Charles Schwab Futures, Inc., a Delaware corporation

Charles Schwab Premier Bank, a federal savings bank

Charles Schwab Trust Bank, a Nevada-chartered state savings bank

* Significant subsidiary

THE CHARLES SCHWAB CORPORATION

EXHIBIT 23.1

CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

We consent to the incorporation by reference in the following Registration Statements of our report dated February 22, 2019, 
relating to the consolidated financial statements of The Charles Schwab Corporation, and the effectiveness of The Charles 
Schwab Corporation’s internal control over financial reporting, appearing in this Annual Report on Form 10-K of The Charles 
Schwab Corporation for the year ended December 31, 2018: 

Filed on Form S-3:

Registration Statement No. 333-222063

(Debt Securities, Preferred Stock, Depositary Shares, Common Stock,
Purchase Contracts, Warrants, and Units Consisting of Two or More
Securities)

Filed on Form S-8:

Registration Statement No. 333-205862

(The Charles Schwab Corporation 2013 Stock Incentive Plan)

Registration Statement No. 333-192893

(The Charles Schwab Corporation Financial Consultant Career
Achievement Award Program)

Registration Statement No. 333-189553

(The Charles Schwab Corporation 2013 Stock Incentive Plan)

Registration Statement No. 333-175862

(The Charles Schwab Corporation 2004 Stock Incentive Plan)

Registration Statement No. 333-173635

(optionsXpress Holdings, Inc. 2005 Equity Incentive Plan)

Registration Statement No. 333-144303

(The Charles Schwab Corporation Employee Stock Purchase Plan)

Registration Statement No. 333-131502

(The Charles Schwab Corporation Deferred Compensation Plan II)

Registration Statement No. 333-101992

(The Charles Schwab Corporation 2004 Stock Incentive Plan)

Registration Statement No. 333-71322

(The SchwabPlan Retirement Savings and Investment Plan)

Registration Statement No. 333-63448

(The Charles Schwab Corporation 2004 Stock Incentive Plan)

Registration Statement No. 333-47107

(The Charles Schwab Corporation 2004 Stock Incentive Plan)

Registration Statement No. 333-44793

(Charles Schwab Profit Sharing and Employee Stock Ownership Plan)

/s/ Deloitte & Touche LLP
San Francisco, California
February 22, 2019

THE CHARLES SCHWAB CORPORATION

EXHIBIT 31.1

CERTIFICATION PURSUANT TO RULE 13a-14(a)/15d-14(a), AS ADOPTED PURSUANT TO
SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Walter W. Bettinger II, certify that:

1. 

I have reviewed this Annual Report on Form 10-K of The Charles Schwab Corporation;

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact 

necessary to make the statements made, in light of the circumstances under which such statements were made, not 
misleading with respect to the period covered by this report;

3.  Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in 
all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods 
presented in this report;

4.  The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and 

procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as 
defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a) 

b) 

c) 

d) 

Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be 
designed under our supervision, to ensure that material information relating to the registrant, including its 
consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in 
which this report is being prepared;

Designed such internal control over financial reporting, or caused such internal control over financial reporting 
to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial 
reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted accounting principles;

Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our 
conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period 
covered by this report based on such evaluation; and

Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred 
during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual 
report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control 
over financial reporting; and

5.  The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over 
financial reporting, to the registrant’s auditors and the audit committee of registrant’s board of directors (or persons 
performing the equivalent functions):

a) 

b) 

All significant deficiencies and material weaknesses in the design or operation of internal control over financial 
reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize 
and report financial information; and

Any fraud, whether or not material, that involves management or other employees who have a significant role in 
the registrant’s internal control over financial reporting.

Date:

February 22, 2019

/s/ Walter W. Bettinger II

Walter W. Bettinger II
President and Chief Executive Officer

 
THE CHARLES SCHWAB CORPORATION

 EXHIBIT 31.2

CERTIFICATION PURSUANT TO RULE 13a-14(a)/15d-14(a), AS ADOPTED PURSUANT TO
SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Peter Crawford, certify that:

1.    I have reviewed this Annual Report on Form 10-K of The Charles Schwab Corporation;

2.    Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact 

necessary to make the statements made, in light of the circumstances under which such statements were made, not 
misleading with respect to the period covered by this report;

3.    Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in 
all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods 
presented in this report;

4.    The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and 

procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as 
defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a) 

b) 

c) 

d) 

Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be 
designed under our supervision, to ensure that material information relating to the registrant, including its 
consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in 
which this report is being prepared;

Designed such internal control over financial reporting, or caused such internal control over financial reporting 
to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial 
reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted accounting principles;

Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our 
conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period 
covered by this report based on such evaluation; and

Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred 
during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual 
report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control 
over financial reporting; and

5.    The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over 
financial reporting, to the registrant’s auditors and the audit committee of registrant’s board of directors (or persons 
performing the equivalent functions):

a) 

b) 

All significant deficiencies and material weaknesses in the design or operation of internal control over financial 
reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize 
and report financial information; and

Any fraud, whether or not material, that involves management or other employees who have a significant role in 
the registrant’s internal control over financial reporting.

Date: February 22, 2019

/s/ Peter Crawford

Peter Crawford
Executive Vice President and Chief Financial Officer

 
THE CHARLES SCHWAB CORPORATION

EXHIBIT 32.1

CERTIFICATION PURSUANT TO 18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In  connection  with  the Annual  Report  of The  Charles  Schwab  Corporation  (the  Company)  on  Form 10-K  for  the  year  ended 
December 31, 2018 (the Report), I, Walter W. Bettinger II, President and Chief Executive Officer of the Company, hereby certify, 
pursuant to 18 U.S.C. section 1350, as adopted pursuant to section 906 of the Sarbanes-Oxley Act of 2002, that to the best of my 
knowledge:

(1)  The Report fully complies with the requirements of section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2)  The information contained in the Report fairly presents, in all material respects, the financial condition and results of 

operations of the Company for the periods presented therein.

/s/ Walter W. Bettinger II
Walter W. Bettinger II
President and Chief Executive Officer

Date: February 22, 2019

A signed original of this written statement required by Section 906 has been provided to The Charles Schwab Corporation and 
will be retained by The Charles Schwab Corporation and furnished to the Securities and Exchange Commission or its staff upon 
request.

 
 
 
 
 
 
 
THE CHARLES SCHWAB CORPORATION

EXHIBIT 32.2

CERTIFICATION PURSUANT TO 18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Annual Report of The Charles Schwab Corporation (the Company) on Form 10-K for the year ended 
December 31, 2018 (the Report), I, Peter Crawford, Executive Vice President and Chief Financial Officer of the Company, 
hereby certify, pursuant to 18 U.S.C. section 1350, as adopted pursuant to section 906 of the Sarbanes-Oxley Act of 2002, that 
to the best of my knowledge:

(1)    The Report fully complies with the requirements of section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2)    The information contained in the Report fairly presents, in all material respects, the financial condition and results of  

operations of the Company for the periods presented therein.

/s/ Peter Crawford

Date: February 22, 2019

Peter Crawford
Executive Vice President and Chief Financial Officer  

A signed original of this written statement required by Section 906 has been provided to The Charles Schwab Corporation and 
will be retained by The Charles Schwab Corporation and furnished to the Securities and Exchange Commission or its staff upon 
request. 

 
 
 
 
 
 
Board of 
Directors

Charles R. Schwab
Chairman of the Board,
The Charles Schwab Corporation
Age: 81. Director since 1986. 
Term expires in 2019.

John K. Adams, Jr.
Former Managing Director, Financial 
Institutions Group, UBS Investment 
Bank, a financial services firm
Age: 63. Director since 2015. 
Term expires in 2019. 
Member of the Audit Committee;  
Risk Committee.

Walter W. Bettinger II
President and Chief Executive Officer, 
The Charles Schwab Corporation
Age: 58. Director since 2008. 
Term expires in 2021.

Joan T. Dea
Founder and Managing Director, 
Beckwith Investments, a private 
investment and consulting firm
Age: 55. Director since 2017. 
Term expires in 2021. 
Member of the Compensation 
Committee; Nominating and 
Corporate Governance Committee.

Christopher V. Dodds
Senior Advisor, The Cynosure Group, 
a private equity firm
Age: 59. Director since 2014. 
Term expires in 2021. 
Chairman of the Risk Committee; 
member of the Audit Committee.

Stephen A. Ellis
Managing Partner, TPG, a private 
equity and alternative investment firm
Age: 56. Director since 2012. 
Term expires in 2019. 
Member of the Audit Committee; 
Nominating and Corporate  
Governance Committee.

Mark A. Goldfarb
Managing Partner, BDO USA, LLP, 
an accounting and consulting firm
Age: 67. Director since 2012. 
Term expires in 2021. 
Chairman of the Audit Committee.

William S. Haraf
Special Advisor, Promontory Financial 
Group, a financial consulting firm
Age: 70. Director since 2015. 
Term expires in 2020. 
Member of the Audit Committee;  
Risk Committee.

Frank C. Herringer
Retired, Chairman of the Board and 
Chief Executive Officer, Transamerica 
Corporation, a financial services 
company
Age: 76. Director since 1996. 
Term expires in 2020. 
Chairman of the Nominating  
and Corporate Governance 
Committee; member of the 
Compensation Committee.

Stephen T. McLin
Chairman and Chief Executive Officer, 
STM Holdings LLC, which offers 
merger and acquisition advice
Age: 72. Director since 1988. 
Term expires in 2020. 
Member of the Risk Committee.

Charles A. Ruffel
Managing Partner, Kudu Investment 
Management, LLC, a private equity firm
Age: 63. Director since 2018.
Term expires in 2021.
Member of the Risk Committee.

Arun Sarin
Former Chief Executive Officer, 
Vodafone Group Plc, a mobile 
telecommunications company
Age: 64. Director since 2009. 
Term expires in 2019. 
Member of the Risk Committee; 
Nominating and Corporate 
Governance Committee.

Paula A. Sneed
Chairman and Chief Executive Officer, 
Phelps Prescott Group, LLC, a strategy 
and management consulting firm
Age: 71. Director since 2002. 
Term expires in 2019. 
Member of the Compensation 
Committee.

Roger O. Walther
Chairman and Chief Executive Officer, 
Tusker Corporation, a real estate and 
business management company
Age: 83. Director since 1989. 
Term expires in 2020. 
Chairman of the Compensation 
Committee.

i  Board of Directors

Stock Ownership Services
All stockholders of record are welcome 
to participate in The Charles Schwab 
Corporation Dividend Reinvestment 
and Stock Purchase Plan, managed by 
Equiniti Trust Company. For information 
on the Dividend Reinvestment and 
Stock Purchase Plan, or for assistance 
on stock ownership questions, contact:  
Transfer Agent & Registrar, EQ 
Shareowner Services.

Shareowner Services 
P.O. Box 64854 
St. Paul, MN 55164 
(877) 778-6753 
www.shareowneronline.com

About This Annual Report
CEO and CFO certifications:

The Charles Schwab Corporation 
has included as exhibits to its Annual 
Report, on Form 10-K for the year 
ended December 31, 2018, filed 
with the Securities and Exchange 
Commission, certificates of its Chief 
Executive Officer and Chief Financial 
Officer certifying the quality of the 
company’s public disclosure.

Trademarks or 
Registered Trademarks
Charles Schwab, Schwab, Schwab 
Bank, and other trademarks appearing 
herein, which may be indicated by “®” 
and “™,” are registered trademarks 
or trademarks of Charles Schwab & 
Co., Inc. or an affiliated entity in the 
U.S. and/or other countries. These 
trademarks and registered trademarks 
are proprietary to Charles Schwab 
& Co., Inc. or an affiliated entity in 
the U.S. and/or other countries. 
Third-party trademarks appearing in 
this report are the property of their 
respective owners.

Customer Service
Investor Services: (800) 435-4000 
www.schwab.com 
Advisor Services: (877) 687-4085 
www.advisorservices.schwab.com

Investor Relations
Richard G. Fowler, Senior Vice President 
(415) 667-1841 
investor.relations@schwab.com

Legislative & Regulatory Affairs
Jeffrey T. Brown, Senior Vice President 
325 7th Street NW, Suite 200 
Washington, DC 20004 
(202) 662-4902

Corporate Communications
Joe Carberry, Senior Vice President 
Media Hotline: (888) 767-5432 
public.relations@schwab.com

Charles Schwab Foundation
Carrie Schwab-Pomerantz, 
Chairman and President of Charles 
Schwab Foundation and Senior Vice 
President, Charles Schwab & Co., Inc. 
charlesschwabfoundation@schwab.com

Independent Auditors
Deloitte & Touche LLP 
555 Mission Street 
San Francisco, CA 94105 
(415) 783-4000 
www.deloitte.com

Outside Counsel
Arnold & Porter 
Three Embarcadero Center, 10th Floor 
San Francisco, CA 94111-4024 
(415) 471-3100 
www.arnoldporter.com

Corporate 
Information

The Charles Schwab Corporation
211 Main Street 
San Francisco, CA 94105 
(415) 667-7000 
www.aboutschwab.com

The Charles Schwab Corporation 
(NYSE: SCHW) is a leading provider of 
financial services, with more than 355 
offices, 11.6 million active brokerage 
accounts, 1.7 million corporate 
retirement plan participants, 1.3 million 
banking accounts, and $3.25 trillion in 
client assets as of December 31, 2018. 
Through its operating subsidiaries, 
the company provides a full range of 
securities brokerage, banking, money 
management, and financial advisory 
services to individual investors and 
independent investment advisors.

Office of the Corporate Secretary 
(415) 667-9979

Annual Meeting
The annual meeting of stockholders 
will be conducted at 2:00 p.m. (Pacific 
Time) on May 15, 2019, at 211 Main 
Street, San Francisco, CA, and via the 
Internet. To register, visit 
www.schwabevents.com/corporation.

Publications
To obtain the company’s annual report, 
10-K, 10-Q, quarterly earnings release, 
or monthly activity report without 
charge, contact:

Charles Schwab Investor Relations 
211 Main Street 
San Francisco, CA 94105 
investor.relations@schwab.com

These documents may also be 
viewed in the Investor Relations 
section of the company’s website at 
www.aboutschwab.com.

Corporate Information 

ii

“Always put the client first.”
Chuck Schwab

Since day one, we’ve set out to challenge the 
status quo, looking for ways to offer our clients 
more value and a better experience. We’re 
confident our approach can help people 
take ownership of their financial futures.

We believe in the power of investing, which 
helps turn earners into owners. Investing can 
be truly transformative when investors actively 
engage and when they work collaboratively 
with the right financial provider.

We are champions of investors and those 
who serve them. We look at the world through 
our clients’ eyes and keep that perspective 
at the heart of everything we do.

We offer investors a contemporary, full-service 
approach to build and manage their wealth. 
We help investors either directly as Schwab 
clients or through one of the thousands of 
independent advisors and employers we serve.

This is how we help investors, advisors, employers, 
and employees take ownership of their futures.

The Charles Schwab Corporation 
211 Main Street 
San Francisco, CA 94105 
(415) 667–7000 
Schwab.com 
AboutSchwab.com

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