Quarterlytics / Technology / Information Technology Services / The Hackett Group, Inc. / FY2016 Annual Report

The Hackett Group, Inc.
Annual Report 2016

HCKT · NASDAQ Technology
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Industry Information Technology Services
Employees 1618
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FY2016 Annual Report · The Hackett Group, Inc.
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1001 Brickell Bay Drive, Suite 3000, Miami, FL 33131

www.thehackettgroup.com

2016 Annual Report

We had an outstanding year.  We increased revenue 

by 11% to $288 million while pro-forma EPS 

increased 25% to

 $0.94 cents.

 What makes this year so 

special is that the results are on top of the two 

previous years’ pro-forma EPS results, which were up 

34% and 37%, respectively.

Ted A. Fernandez
Chairman and Chief Executive Officer

1001 Brickell Bay Drive, Suite 3000

Chairman & Chief Executive Officer

Corporate Headquarters

The Hackett Group, Inc.

Miami, FL 33131

Telephone: 305-375-8005

Facsimile: 305-379-8810

www.thehackettgroup.com

Annual Meeting

The Hackett Group shareholders are 

invited to attend our Annual Meeting on 

Wednesday, May 3, 2017 at 2 pm in the  

Hope Meeting Room at the

InterContinental Buckhead Atlanta 

Board of Directors

Ted A. Fernandez

The Hackett Group, Inc.

David N. Dungan

Vice Chairman & Chief Operating Officer

The Hackett Group, Inc.

Richard N. Hamlin

Retired Partner

KPMG LLP

John R. Harris

Former Chief Executive Officer

eTelecare Global Services

3315 Peachtree Rd

Atlanta, GA 30326

Transfer Agent

Certified Mail:

Services

P.O. Box 30170

College Station

TX 77842-3170

Computershare Investor Services

First Class/Registered/

Courier Services:

Robert A. Rivero

Chief Executive Officer

Computershare Investor 

Computershare  

RAR Management Services, LLC

International Business Advisor & Mentor

Investor Services

211 Quality Circle 

Suite 210

College Station, 

TX 77845 

Alan T. G. Wix

Former Managing Director 

of Core IT Services

Lloyds TSB Bank

Shareholder Services: 877-373-6374

Investor CentreTM portal

http://www.computershare.com/investor

Independent Auditors

RSM US, LLP

Fort Lauderdale, FL

 
Dear Shareholders,

We had an outstanding year in 2016. We increased revenue 
by 11% to $288 million while pro-forma EPS increased 25% 
to $0.94 cents. What makes this year so special is that the 
results are on top of the two previous years’ pro-forma EPS 
results, which were up 34% and 37%, respectively.

We continue to believe that our revenue and EPS growth is a 
direct result of several key strategies:

• Strongly  positioning  our  brand  driven  by  the  highly 
differentiated  leverage  of  our  Benchmarking  and  Best 
Practice Advisory offerings that generate and utilize our IP 
and provide strategic access to leading global companies. 
Approximately  85%  of  our  2016  Hackett  revenues  came 
from  former  clients  and  users  of  our  IP  and  services. We 
refer  to  this  group  as  our  user  or  “install”  base. This  is  a 
great example of how the unique value of our IP expands 
our brand and extends to our consulting offerings.

• Increasing  revenue  per  client.  The  consolidation  of  our 
Business Transformation  along  with  increasing  capability, 
improved collaboration and cross selling, is allowing us to 
serve clients broadly. 

• Continuing  to  add  and  upgrade  talent  and  building  a 
more efficient resource pyramid has led to improved gross 
margins while increasing headcount.

• And  lastly,  identifying  new  offerings  that  utilize  our 
benchmarking  and  best  practice  IP  and  leveraging  new 
channels  through  strategic  alliances  to  introduce  new 
recurring  revenue  and  high-margin  offerings  that  could 
redefine  our  organizational  model  as  a  performance 
improvement “IP as a service” business.

and
On  a  longer-term  basis,  we  are  seeing  emerging  cloud
 digital  technology  transforming everyday  activities
 may 
  that
result in the most significant enterprise transformation period 
 we have ever seen. The transition to cloud applications
and
 infrastructure,  along  with  improving  mobile  functionality 
that is being introduced into the marketplace by technology 
providers,  is  dramatically  influencing  the  way  businesses 
compete  and  deliver  their  services. This  will  disrupt  entire 
industries  at  an  accelerated  pace,  forcing  organizations  to 
fundamentally  change  and  adapt  these  new  capabilities  in 
order to remain competitive. The speed of change will only 

be  limited  by  the  ability  of  technology  providers  to  deliver 
the  functionality,  security  and  performance  required.  But 
regardless  of  their  delivery  limitations,  the  mere  threat  or 
opportunity promised will accelerate enterprise transformation 
initiatives. This will redefine traditional sequential and linear-
based business models and activities to fully networked and 
robotic  automated  workflows  and  events  with  enhanced 
analytics  that  will  finally  deliver  on  the  much  anticipated 
predictive analytics and artificial intelligence innovations.

We believe the digital transformation era is very attractive to 
our organization. We expect clients to increasingly turn to us 
to provide them with best practice insight on what technology 
can  actually  deliver  and  what  changes  in  business  models 
actually work and will justify significant future investments.

On  a  near-term  basis,  we  expect  continued  growth  from  our
US  business,  although  it  will  be  tempered  by  the  transition
from  on  premises  to  cloud  software,  as  clients  assess  if  the
cloud  software  delivers  the  functionality,  performance  and
security  they  require.  We  also  believe  that  as  cloud  and
artificial  intelligence  offerings  mature,  there  will  be  an
accelerated  migration  to  these  technologies  that  will  create
increasing demand for our expertise.  

In  Europe,  we  expect  our  revenues  to  be  up  strongly  and 
be  favorable  to  2017  growth  prospects.  Two  years  ago, 
we  made  the  conscious  decision  to  expand  our  service 
offerings  to  more  closely  mirror  our  US  makeup.  We  are 
now  seeing  a  meaningful  impact  from  this  investment  and 
expect EPM in Europe to represent a growing component of 
our European revenues for the year. Additionally, the growth 
in  our  “IP  as  a  service”  offerings  should  continue  to  ramp 
and  start  to  contribute  to  our  2017  results.  At  the  heart  of 
the  digital  transformation  era  is  business  analytics,  which 
now represents nearly 50% of Hackett US revenues and 44% 
of  Hackett  global  revenues.  Our  ability  to  assemble  terrific 
talent  and  our  unique  ability  to  leverage  our  best  practice 
configuration and organizational excellence IP is responsible 
for this success.

We  plan  to  continue  to  emphasize  the  unique  value 
of  our  Benchmarking  and  Best  Practice  insight  and  IP. 
Correspondingly,  we  will  continue  to  invest  heavily  in 
these  areas. A  good  example  is  our  plan  to  roll  out  a  new 
benchmarking  offering  called  Quantum  Leap  that  will 

 
 
 
incorporate  our  Hackett  Performance  Exchange  technology 
and  other  innovations  into  our  benchmarking  platform 
offerings during the first half of 2017. This will improve and 
further  differentiate  the  unmatched  value  delivered  through 
our benchmarking offerings.

In  Executive  and  Best  Practice  Advisory,  our  IP  alliance 
relationships  are  helping  us  invest  in  new  technology  and 
offerings that will improve our clients’ access and leverage of 
the proprietary insight that we deliver through these programs. 
These  programs  allow  us  to  serve  clients  strategically  and 
continuously.  At  the  end  of  2016,  our  Executive  and  Best 
Practice Advisory Members totaled 1,075 across 330 clients. 
These numbers exclude the new clients we have been adding 
from our new “IP as a service” alliances with ADP and CIMA. 

In  the  fourth  quarter  of  2015,  we  launched  a  dedicated 
Hackett  best  practices  advisory  program  for  ADP’s Vantage 
HCM®  solution.  All  indications  from  the  ADP  sales  force 
as well as their clients continue to be very favorable. Given 
our early success we are now developing plans with ADP to 
expand our offering to additional platforms that they expect 
to migrate to Vantage as well as a program into a targeted part 
of their existing install base. These new programs will expand 
our opportunities with ADP in 2017.

Relative  to  our  Certified  GBS  Professionals  program  in 
alliance  with  CIMA,  this  program  will  allow  us  to  build  an 
entirely new professional development business that provides 
globally  recognized  certifications  for  shared  services  and 
global  business  service  professionals.  During  the  fourth 
quarter of 2016 we launched our last remaining managerial 
diploma  course. This  now  allows  all  of  our  existing  clients 
to  experience  our  fully  completed  curriculum.  We  have 
continued to sign up new companies and continued to build 
our pipeline with major global organizations with significant 

GBS organizations. We now have over 125 companies who 
are  using  our  entry  and  executive  level  courses  for  their 
assessment. As companies complete their pilot programs, our 
goal will be to gain larger and longer-term commitments from 
these clients. This should enable us to increase our recurring 
revenue client relationships throughout 2017.

We recently announced our new Enterprise Analytics training 
and certification program and the introduction of The Hackett 
Institute.  We  believe  that  analytical  skills  will  significantly 
grow  over  the  next  decade  as  companies  realize  the  value 
of  data  and  related  insight  and  realize  the  need  to  extend 
these  skills  in  a  meaningful  way  throughout  the  enterprise. 
We  decided  to  launch  our  offering  without  an  alliance 
partner. However, we are assessing academic institutions that 
can  extend  the  value  of  our  content  and  the  branding  and 
value of our planned certification. Given the unique nature of 
our best practice content and the recognized value we have 
experienced with our Certified GBS Professionals offering, we 
now believe that continuing education provides a significant 
revenue growth opportunity for our organization.

Lastly,  even  though  we  believe  that  we  have  the  client  base 
and  offerings  to  grow  our  business,  we  continue  to  look  for 
acquisitions and alliances that strategically leverage our IP and 
add scope, scale or capability which can accelerate our growth.

In summary, 2016 was an outstanding year. More importantly, 
we are seeing that the improvements and investments we are 
making  in  our  IP,  our  expanded  EPM  capabilities,  “IP  as  a 
service”  offerings  and  alliances,  and  digital  transformation 
focus should bode well for our long term growth prospects. 

As  always,  let  me  close  by  thanking  our  associates  and 
shareholders  for  their  ongoing  support  and  commitment  to 
our organization.

Ted A. Fernandez
Chairman & CEO
The Hackett Group, Inc.

UNITED STATES  
SECURITIES AND EXCHANGE COMMISSION  
WASHINGTON, D.C. 20549  

FORM 10-K  

(cid:95)  ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE 

ACT OF 1934 

FOR THE FISCAL YEAR ENDED December 30, 2016 
OR  

(cid:133)  TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES 

EXCHANGE ACT OF 1934 

FOR THE TRANSITION PERIOD FROM                     TO                      

COMMISSION FILE NUMBER 0-24343  

The Hackett Group, Inc.  
(Exact name of registrant as specified in its charter)  

FLORIDA 
(State or other jurisdiction of 
incorporation or organization) 

1001 Brickell Bay Drive, Suite 3000 
Miami, Florida 
(Address of principal executive offices) 

65-0750100 
(I.R.S. Employer 
Identification No.) 

33131 
(Zip Code) 

(305) 375-8005  
(Registrant’s telephone number, including area code)  

Securities registered pursuant to Section 12(b) of the Act:  

(Title of each class) 
Common Stock, par value $.001 per share 

(Name of each exchange on which registered)
NASDAQ Stock Market 

Securities registered pursuant to Section 12(g) of the Act:  
None  

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.    Yes  (cid:133)    No  (cid:95)  

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange 

Act.    Yes  (cid:133)    No  (cid:95)  

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act 
of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such 
filing requirements for the past 90 days.    Yes  (cid:95)    No  (cid:133)  

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every Interactive Data File 

required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such 
shorter period that the registrant was required to submit and post such files).    Yes  (cid:95)    No  (cid:133)  

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§229.405) is not contained herein, and will not 
be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K 
or any amendment to this Form 10-K.    (cid:133)  

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, or a non-accelerated filer, or a smaller reporting 

company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.  

Large Accelerated Filer  (cid:133) 

Non-accelerated Filer  (cid:133)  (Do not check if a smaller reporting company) 

Accelerated Filer 

(cid:95)

Smaller reporting company  (cid:133)

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes  (cid:133)    No   (cid:95)  

The aggregate market value of the common stock held by non-affiliates of the registrant was $322,450,791 on July 1, 2016 based on the last 

reported sale price of the registrant’s common stock on the NASDAQ Global Market.  

The number of shares of the registrant’s common stock outstanding on March 6, 2017 was 29,187,155.  

DOCUMENTS INCORPORATED BY REFERENCE  
Part III of this Annual Report on Form 10-K incorporates by reference certain portions of the registrant’s proxy statement for its 2017 Annual Meeting of 
Shareholders to be filed with the Commission not later than 120 days after the end of the fiscal year covered by this report. 

  
  
   
  
  
 
 
 
 
  
  
 
  
 
 
 
 
  
 
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
THE HACKETT GROUP, INC. 
TABLE OF CONTENTS  

FORM 10-K 

PART I

ITEM 1. 

Business 

ITEM 1A. 

Risk Factors 

ITEM 1B. 

Unresolved Staff Comments 

ITEM 2. 

ITEM 3. 

ITEM 4. 

ITEM 5. 

ITEM 6. 

ITEM 7. 

Properties 

Legal Proceedings 

Mine Safety Disclosures 

PART II

Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer 
Purchases of Equity Securities 

Selected Financial Data 

Management’s Discussion and Analysis of Financial Condition and Results of 
Operations 

ITEM 7A. 

Quantitative and Qualitative Disclosures About Market Risk 

ITEM 8. 

ITEM 9. 

Financial Statements and Supplementary Data 

Changes in and Disagreements With Accountants on Accounting and Financial 
Disclosure 

ITEM 9A. 

Controls and Procedures 

ITEM 9B. 

Other Information 

ITEM 10. 

Directors, Executive Officers and Corporate Governance 

ITEM 11. 

Executive Compensation 

PART III 

ITEM 12. 

Security Ownership of Certain Beneficial Owners and Management and Related 
Stockholder Matters 

ITEM 13. 

Certain Relationships and Related Transactions, and Director Independence 

ITEM 14. 

Principal Accounting Fees and Services 

ITEM 15. 

Exhibits and Financial Statement Schedules 

ITEM 16. 

Form 10-K Summary 

PART IV 

Signatures 

Index to Exhibits 

2 

Page

3

10

14

14

14

14

15

18

19

27

28

55

55

58

58

59

59

59

59

59

59

60

61

  
 
 
 
  
 
 
  
 
 
CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS  

This report and the information incorporated by reference in it include “forward-looking statements” within the meaning 
of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. We intend the forward-looking 
statements to be covered by the safe harbor provisions for forward-looking statements in these sections. All statements regarding our 
expected financial position and operating results, our business strategy, our financing plans and forecasted demographic and economic 
trends relating to our industry are forward-looking statements. These statements can sometimes be identified by our use of forward-
looking words such as “may,” “will,” “anticipate,” “estimate,” “expect,” or “intend” and similar expressions. These statements involve 
known and unknown risks, uncertainties and other factors that may cause our actual results, performance or achievements to be 
materially different from the results, performance or achievements expressed or implied by the forward-looking statements. We cannot 
promise you that our expectations in such forward-looking statements will turn out to be correct. Factors that could impact such 
forward-looking statements include, among others, our ability to attract additional business, the timing of projects and the potential for 
contract cancellation by our customers, changes in expectations regarding the business and information technology industries, our 
ability to attract and retain skilled employees, possible changes in collections of accounts receivable due to the bankruptcy or financial 
difficulties of our customers, risks of competition, price and margin trends, and changes in general economic conditions, foreign 
exchange rates and interest rates. An additional description of our risk factors is described in Part I – Item 1A. “Risk Factors”. We 
undertake no obligation to update or revise publicly any forward-looking statements, whether as a result of new information, future 
events or otherwise, except as required by law.  

ITEM  1. 

BUSINESS  

GENERAL  

PART I  

In this Annual Report on Form 10-K, unless the context otherwise requires, “Hackett,” the “Company,” “we,” “us,” and 

“our” refer to The Hackett Group, Inc. and its subsidiaries and predecessors. We were originally incorporated on April 23, 1997.  

The Hackett Group is an intellectual property-based strategic consultancy and leading enterprise benchmarking and best 

practices implementation firm to global companies. Services include benchmarking, executive advisory, business transformation, 
enterprise performance management, working capital management, and global business services. The Hackett Group also provides 
dedicated expertise in business strategy, operations, finance, human capital management, strategic sourcing, procurement, and 
information technology, including its award-winning Oracle EPM and SAP practices.  

The Hackett Group has completed more than 13,000 benchmarking and performance studies with major organizations, 
including 93% of the Dow Jones Industrials, 87% of the Fortune 100, 87% of the DAX 30 and 58% of the FTSE 100. These studies 
drive its Best Practice Intelligence Center™ which includes the firm's benchmarking metrics, best practices repository, and best 
practice configuration and process flows accelerators, which enable The Hackett Group’s clients and partners to achieve world-class 
performance.  

Heading into fiscal 2017, the rapid development and move to cloud applications and infrastructure, along with improving 
mobile functionality and User Experience being introduced into the market place by technology providers, is dramatically influencing 
the way businesses compete and deliver their services.  This will disrupt entire industries at an accelerated pace, forcing organizations 
to fundamentally change and adapt these new capabilities in order to remain competitive.  The speed of change will only be limited by 
the ability of technology providers to deliver on their functionality and performance.  But regardless of their delivery limitations, we 
believe that the mere threat or opportunity promised will lead to a significant enterprise transformation period.  Over time,  this will 
redefine traditional sequential and linear based business models and activities to fully networked and dynamic automated workflows 
and events with enhanced analytics that will finally deliver on the much anticipated predictive analytics and artificial intelligence 
expectations. 

This so called Digital Transformation era is very attractive to our organization since we believe our clients will 

increasingly turn to us to provide them with Best Practice insight on what technology can actually deliver and what changes in 
business models actually work and will justify significant investments. 

On a near term basis, we expect our US growth will be tempered by the migration from On Premise to Cloud software 

offerings as sales channels improve its message to clients and as clients assess and react to the new paradigm.   We also believe that as 
the Cloud offerings mature that there will be an accelerated migration to the new cloud software that will create increasing activity for 
technology service providers. In Europe we expect our revenues to be favorable to 2017 growth prospects.  Two years ago we made 
the conscious decision to expand our service offerings to more closely mirror our US make up.  We are now seeing a meaningful 
impact from this investment and expect Enterprise Performance Management (“EPM”) in Europe to represent a growing component 
of our European revenues for the year. Additionally, the growth in our “IP as a Service offering” should continue to grow and be 
noticeable to our 2017 results. 

3 

  
 
We continue to expect one of the key drivers for our growth to come from the growing leverage of our so called “wedge” 

or Benchmarking and Best Practices Advisory services. Our Benchmarking and Best Practice Advisory offerings are highly 
differentiated and have been providing significant and improved cross-selling leverage for our Business Transformation and 
Technology consulting services.  As we have been previewing, we plan to roll out a new Benchmarking offering we are calling 
Quantum Leap that will incorporate our Hackett Performance Exchange (“HPE”) technology and other innovations into our 
Benchmark (“BM”) platform offerings that will improve and further differentiate the value delivered through our BM offerings.  We 
expect this launch to happen in the first half of 2017.    

In Best Practices Advisory, our IP alliance relationships are helping us invest in new technology and offerings that will 

improve our client’s access and leverage of our proprietary insight that we deliver through Best Practice programs.  

In the fourth quarter of 2015, we launched a dedicated Hackett best practices advisory program for ADP’s Vantage 

HCM® solution.  Given our early success with this program, we are now developing plans with ADP that will expand our offering 
additional platforms that they expect to migrate to Vantage as well as a program into a targeted part of their existing install base.  
These new programs will expand our opportunities with ADP in 2017.  

Relative to our new Certified GBS Program (CGBSP) alliance with Chartered Institute of Management Accountants, we 

believe this relationship will allow us to build a new professional development business that provides globally recognized 
certifications for shared services and global business service professionals.    During the fourth quarter we launched our last remaining 
managerial diploma course.  This now allows all of our existing clients to see our fully completed curriculum.        

We recently announced the launch of our Enterprise Analytics training and certification course and the introduction of 
The Hackett Institute.  Analytical skills are expected to grow over the next decade as companies realize the value of data and related 
insight and realize the need to extend these skills in a meaningful way throughout the enterprise.  This new offering was launched 
without an alliance partner.  However, academic institutions that can extend the value of our content and the branding and value of our 
planned certification, will be considered.  Given the unique nature of our Best Practice content and the recognized value we have 
experienced with the CGBS offering appears to indicate that continuing education provides a revenue growth opportunity for our 
organization. 

Our long term strategy continues to be to build our brand by building new offerings and capabilities around our 

unmatched Best Practice intellectual capital in order to serve clients strategically and whenever possible, continuously. 

OUR PROPRIETARY BEST PRACTICE IMPLEMENTATION INTELLECTUAL CAPITAL  

Hackett uses its proprietary Best Practice Implementation (“BPI”) intellectual capital to help clients improve their 
performance. Our benchmark offerings allow clients to empirically quantify their performance improvement opportunity at an 
actionable level. It also provides us visibility into how leading global companies deploy technology or organizational strategies to 
optimize their performance.  This insight results in a proprietary Best Practices Repository and with software configuration and 
organizational strategies which are only available from the unique vantage point provided from our Benchmarking solution.  Utilizing 
the benchmarking metrics and repository of best practices, combined with the global strategy and implementation insight of our 
transformation and technology associates, Hackett has also created a series of organizational and technology accelerators that allow 
clients to effect proven sustainable performance improvement. Our proprietary BPI intellectual capital, which is imbedded within our 
consulting global delivery methodology, allows us to help clients accelerate their time to benefit from these improvements.  

Our BPI approach leverages our inventory of Hackett-Certified™ practices, observed through benchmark and other BPI 

engagements, to correlate best practices with superior performance levels. We utilize Capability Maturity Models to better understand 
our client’s capabilities and organizational maturity, so that we can determine the level of performance that they can realistically 
pursue. In addition, we utilize Hackett’s intellectual capital in the form of best practice process flows and software configuration 
guides to integrate Hackett’s empirically proven best practices directly into business processes and workflows that are enabled by 
enterprise software applications. The repository of best practice process flows and software configuration guides reside in the Best 
Practice Intelligence Center portal and are used on a project to ensure that best practices are identified and implemented, whenever 
possible. This coordinated approach addresses people, process, information and technology all within the framework of our Best 
Practices  

Because Hackett solutions are based on Hackett-Certified™ best practices, we believe that clients gain significant 
advantages. Clients can have confidence that their solutions are based on strategies from the world’s leading companies. More 
importantly, Hackett solutions deliver enhanced efficiency, improved effectiveness and reduced implementation risk.  

The BPI approach often begins with a clear understanding of current performance, which is normally gained through 

benchmarking key processes and comparing the results to world-class levels and industry standards captured in the Hackett database. 
We then help clients prioritize and select the appropriate best practices to implement through a coordinated performance improvement 
strategy. Without a coordinated strategy that addresses the seven key business components which include organization and 
governance, process design, process sourcing, service placement, information, enabling technology and skills and talent, we believe 
companies risk losing a significant portion of business case benefits of their investments. We have designed detailed best practice 

4 

  
 
process flows based on Hackett’s deep knowledge of world-class business performance which enable clients to streamline and 
automate key processes, and generate performance improvements quickly and efficiently at both the functional and enterprise level.  

Similarly, we integrate Hackett-Certified™ best practices directly into technology solutions. We believe it is imperative 

that companies simplify and automate processes to meet best practice standards before new technology implementations and upgrades 
are completed. The automation of inefficient processes only serves to continue to drive up costs, cycle times and error rates. We have 
completed detailed fit-gap analyses in most functional areas of major business application packages including Oracle and SAP to 
determine their ability to support best practices. Application-specific tools, implementation guides and process flows allow us to 
optimize the configuration of best of breed software. BPI establishes the foundation for improved performance.  

We believe the combination of optimized processes, best practice-based business applications and enhanced business 

intelligence environments allow our clients to achieve and sustain significant business performance improvement. The specific client 
circumstances normally dictate how they engage us. Our goal is to be responsive to client needs, and to establish a continuous and 
trusted relationship. We have developed a series of offerings that allow us to efficiently help the client without regard to where they 
are in their performance improvement lifecycle.  

COMPETITION  

The strategic business advisory and technology consulting marketplace continues to be extremely competitive. The 
marketplace will remain competitive as companies continue to look for ways to improve their organizational effectiveness. Our 
competitors include international accounting firms; international, national and regional strategic consulting and systems 
implementation firms; and the IT services divisions of application software firms. Mergers and consolidations throughout our industry 
have resulted in higher levels of competition. We believe that the principal competitive factors in the industries in which we compete 
include skills and capabilities of people, innovative services and product offerings, perceived ability to add value, reputation and client 
references, price, scope of services, service delivery approaches, technical and industry expertise, quality of services and solutions, 
ability to deliver results on a timely basis, availability of appropriate resources, and global reach and scale. We acknowledge that 
many of our competitors are larger however we believe very few, if any, of our competitors have proprietary intellectual capital 
similar to the benchmarking based performance metrics and BPI insight that emanates from our Transformational Benchmark and 
Best Practices Advisory offerings.  

In spite of our size relative to our competitor group, we believe our competitive position is distinct. With Hackett’s best 
practice intellectual capital and its direct link to our BPI approach, we believe we can empirically and objectively assist our clients. 
Our ability to apply best practices to client operations via proven techniques is at the core of our competitive standing.  

Similarly, we believe that Hackett is the definitive source for best practice performance metrics and strategies. Hackett is 

the only organization that has conducted more than 13,000 benchmark and performance studies over 23 years at over 5,100 clients, 
generating proprietary data sets spanning performance metrics and correlating best practices with superior performance. The 
combination of Hackett benchmark data, along with deep expertise and knowledge in evaluating, designing and implementing 
business transformation strategies leveraging our proprietary Best Practices Repository, delivers a powerful and distinct value 
proposition for our clients.  

Our culture of client collaboration leverages the power of our cross-functional and service line teams to increase revenue 
and strengthen relationships. We believe that this culture, along with terrific talent and with our intellectual capital-centric approach, 
gives us a distinct competitive advantage.  

STRATEGY  

Our focus will be on executing the following strategies:  

(cid:120) 

(cid:120) 

Expand our brand or market permission to our other offerings. We believe that our long term growth prospects lie in our 
ability to extend our unique market permission to help clients and strategic partners measure their performance improvement 
opportunity, using our proprietary benchmark database into our other offerings. We have started to extend our permission 
through the strategic relationship that results from our Best Practices Advisory Programs. However, our most significant growth 
opportunity is in our ability to extend our brand and market permission into our enterprise transformation and other best practice 
implementation offerings which create a significant opportunity to grow revenue per client.  

Continue to position and grow Hackett as an IP-centric strategic advisory organization. We believe that the Hackett brand is 
widely recognized for benchmarking metrics and best practice strategies. By building a series of highly complementary on-site 
and off-site offerings that allow our client’s access to our Intellectual Property (“IP”) which is based on our best practice process 
and technology implementation insight, we are able to build trusted strategic relationships with our clients. Depending upon where 
our clients are in their assessment or implementation of performance improvement initiatives, we offer them a combination of 
offerings  that  support  their  efforts.  If  they  need  on-site  planning,  design  and/or  implementation  support,  we  offer  them  a 
combination of benchmarking and transformation support. Our long term strategy is to continue to build our brand by building 

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new offerings and capabilities around our unmatched Best Practice Implementation intellectual capital in order to serve clients 
strategically and whenever possible, continuously. 

We believe that clients that leverage our IP are more likely to allow us to serve them more broadly.  IP-based services enhance 
our opportunities to serve clients remotely, continuously and more profitably.  Our goal is to use our unique intellectual capital 
to establish a strategic relationship with our clients directly or through strategic alliances and channels and to further use that 
entry point to introduce our business transformation and technology capabilities.  Our long-term goal is to be able to ascribe an 
increasing percentage of our total annual revenues to clients who are continuously engaged with us through our executive and 
best practices advisory programs, and through our Hackett Performance Exchange.   At the end of the fourth quarter of 2016 our 
Executive and Best Practice Advisory Members totaled 1,075 across 330 clients.  Consistent with prior years, approximately 
50% of our Hackett sales were also Advisory clients, which continues to support the leverage of this entry or IP-wedge offering. 

If our clients need off-site access to our IP and advisors to help them either assess or execute on their own, they can avail 
themselves of our Executive or Best Practices Advisory Programs. The key is for the client to know that we can support them 
strategically by leveraging our unique IP and insight so that we are able to build a strategic relationship which is appropriate for 
them. We also believe that clients that value our IP will turn to us for other services when the need arises, allowing us over time 
to ascribe a larger amount of our total revenue to a growing client base, which will improve the predictability of our results.   
We continue to explore ways to leverage our IP through new external strategic partners and their channels.   

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Introduce New IP–centric Offerings.  We are now seeing new opportunities through new strategic alliances and channels to use 
our IP  to help others  sell  and  deliver  their offerings.   In  the fourth quarter  of 2015  we  launched  a  series of  such alliances  as 
described below: 

In the fourth quarter of 2015, we launched a program with ADP that added a dedicated Hackett Best Practices advisory program 
to ADP’s Vantage HCM® solution.  Our early indications from the ADP sales force as well as their clients are very favorable.   
We already have several clients that are utilizing the new Hackett Best Practice program in their ADP Vantage implementations, 
we expect our pipeline as well as closed deals to build throughout the upcoming year.  

We also launched the Association of Certified GBS Professionals Program with CIMA, the Chartered Institute of Management 
Accountants. We believe this relationship will allow us to build an entirely new professional development business that provides 
globally recognized certifications for shared services and global business service professionals.     Our plan is to augment our 
existing entry level program with an Executive level program next April and the Managerial level program by next July.  At that 
time, we will have our complete curriculum fully rolled out.  We have over 20 clients who have already committed to a Pilot 
program and use our entry level course for the assessment.  We believe our ability to ramp throughout the year will accelerate as 
we rollout the other two programs and clients complete initial pilot programs.  

Lastly, we also announced our new joint marketing plan with Oracle that will include the sale of the Hackett Performance Exchange 
along with the sale of Oracle’s new Business Intelligence Cloud Service or BICS.  We have started to expose a large number of 
Oracle’s BI sales force to this joint offering which will continue throughout 2016. This program now has a few clients and we 
believe this activity will increase as Oracle becomes more familiar with both their new cloud solution as well as the integrated 
value of HPE. 

Our Benchmarking and Best Practice IP leverage strategy allows us to increase our client base, profitability and increase revenue 
per client.   It would also represent an increase in recurring revenue at much higher margins due to the way these services are 
provided and contracted.  

We have developed a performance management dashboard called the Hackett Performance Exchange, (“HPE”).  In 2013 and 
2012, we worked closely with our participating launch member clients to validate our targeted functionality and value 
proposition. This new dashboard offering should allow us to benchmark and monitor the performance improvement opportunity 
of key operating processes. This offering securely extracts operating information directly from a client’s ERP system which 
allows them to measure and compare their performance to Hackett peer and world class standards. For clients that run current 
versions of Oracle and SAP software, this solution is fully automated, requiring limited client time to set up and populate and 
also provides for electronic access over various devices. In addition to HPE, we also continue to look for ways to leverage our 
proprietary “IP” through new offerings and other external channels.   

We have also announced our new Enterprise Analytics training and certification course and the introduction of The Hackett 
Institute.  We believe that analytical skills will significantly grow over the next decade as companies realize the value of data 
and related insight and realize the need to extend these skills in a meaningful way throughout the enterprise.  Given the unique 
nature of our Best Practice content and the recognized value we have experienced with our CGBS offering we now believe that 
continuing education provides a significant revenue growth opportunity for our organization.  

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Continue to expand our BPI tools. BPI incorporates intellectual capital from Hackett into our implementation tools and 
techniques. For clients, the end results are tangible cost and performance gains and improved returns on their organizational and 
technology investments. Many clients attribute their decision to employ us based on our BPI approach and tools. Our objective 
is to help clients make smarter business process and software configuration decisions as a result of our BPI methods and 
knowledge. We are continuously updating our BPI content and tools through benchmarking, enterprise transformation and 
research activities. Additional BPI updates are also driven by new software releases that drive innovation in business process 
automation.  In 2016, we invested in the automation and further integration of our various metrics, best practices and best 
practice acceleration tools.  This effort will continue in 2017. 

Create strategic relationships that help us leverage and expand our Hackett intellectual capital base as well as grow our 
revenue. We continue to believe that there are other organizations which can help us grow revenue and intellectual capital 
consistent with our strategy. Such relationships include programs that we have executed with other consulting organizations, 
industry trade groups and software providers.  

Recruit and develop talent. As we continue to grow and realize the potential of our business model, it has become increasingly 
evident that the primary limit to our growth will be our ability to attract, retain, develop and motivate associates. We continue to 
invest in associate development programs that are specifically targeted to improve our go-to-market and delivery execution.  

Leverage our offshore capabilities. Leveraging an offshore resource capability to support the delivery of our offerings has been 
a key strategy for our organization. Our facilities in Hyderabad, India and Montevideo, Uruguay (Oracle EPM business acquired 
in 2014) allow us to increase operational efficiencies and build targeted key capabilities that can appropriately support the 
delivery of our offerings and internal functional teams. 

Seek out strategic acquisitions. We will continue to pursue strategic acquisitions that strengthen our ability to compete and 
expand our IP. We believe that our unique Hackett access and our BPI approach, coupled with our strong balance sheet and 
infrastructure, can be utilized to support a larger organization. We plan to pursue acquisitions that are accretive or have strong 
growth prospects, and most importantly, have strong synergy with our best practice intellectual capital focus.  

OUR OFFERINGS  

We offer a comprehensive range of services, including executive advisory programs, benchmarking, business 
transformation and technology consulting services. With strategic and functional knowledge in finance, human resources, information 
technology, procurement, supply chain management, corporate services, customer service, and sales and marketing, our expertise 
extends across the enterprise. We have completed successful engagements in a variety of industries, including automotive, consumer 
goods, financial services, technology, life sciences, manufacturing, media and entertainment, retail, telecommunications, 
transportation and utilities.  

The Hackett Group  

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Executive and Best Practices Advisory Programs  

On-demand access provides world-class performance metrics, peer-learning opportunities and best practice 
implementation advice. The scope of Hackett’s advisory programs is defined by business function (Executive Advisory) and by end-
to-end process coverage (Process Advisory) and by Software Program (ADP Vantage) or Strategic Partner (CIMA). Our advisory 
programs include a mix of the following deliverables:  

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Best Practice Intelligence Center: Online, searchable repository of best practices, performance metrics, conference 
presentations and associated research available to Executive and Best Practices Advisory Program Members and their 
support teams.  

Best Practice Accelerators:  Dedicated web based access to best practices, customized software configuration tools, best 
practice process flows used to support the sale, configuration and organizational implementation and post implementation 
support efforts of Partner software. 

Advisor Inquiry: Hackett’s inquiry services are used by clients for quick access to fact-based advice on proven 
approaches and methods to increase the efficiency and effectiveness of selling, general and administrative processes.  

Best Practice Research: Empirically-based research and insight derived from Hackett benchmark, performance and 
transformation studies. Our research provides detailed insights into the most significant proven approaches in use at 
world-class organizations that yield superior business results.  

Peer Interaction: Regular member-led webcasts, annual Best Practice Conferences, annual Member Forums, membership 
performance surveys and client-submitted content, provide ongoing peer learning and networking opportunities.  

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Introduce New IP-centric Offerings: We are now seeing new opportunities through new strategic alliances and channels 
to use our IP to help others sell and deliver their products, such as those offered through our CGBS and ADP programs. 
We continue to look for other potential programs through which to introduce new IP-centric offerings. 

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Benchmarking Services  

Our benchmarking group dates back to 1991, and has measured and evaluated the efficiency and effectiveness of 

enterprise functions for over 5,100 organizations globally. This includes 93% of the Dow Jones Industrials, 87% of the Fortune 100, 
87% of the DAX 30 and 58% of the FTSE 100. Ongoing studies are conducted in a wide range of areas, including selling, general and 
administrative, finance, human resources, information technology, procurement, enterprise performance management, shared service 
centers and working capital management. Hackett has identified over 2,000 best practices for over 115 processes in these key 
functional areas and uses proprietary performance measurement tools and data collection processes that enable companies to complete 
the performance measurement cycle and identify and quantify improvement opportunities in as little as four weeks. Benchmarks are 
used by our clients to objectively establish priorities, generate organizational consensus, align compensation to establish performance 
goals, and develop the required business case for business and technology investments.  

We plan to continue to invest heavily in these areas as we have been previewing, we planned to rollout a new 

benchmarking offering that we are calling Quantum Leap that will fully incorporate our HPE technology and other innovations into 
our benchmarking platform offering that will improve and further differentiate the unmatched value delivered through our 
benchmarking offerings. We expect this launch to happen in the first half of 2017. 

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Business Transformation  

Our Business Transformation programs help clients develop a coordinated strategy for achieving performance 
improvements across the enterprise. Our experienced teams utilize Hackett performance measurement data to link performance gains 
to industry best practices. Our strategic capabilities include operational assessments, process and organization design, change 
management and the effective application of technology. We combine best practices knowledge with business expertise and broad 
technology capabilities, which we believe enables our programs to optimize return on client investments in people, process, 
technology and information.  

Through REL, a global leader in generating cash flow improvement from working capital, we offer services which are 
designed to help companies improve cash flow from operations through improved working capital management, reduced costs and 
increased service quality.  

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EPM & Business Intelligence (“BI”) Solutions  

Our EPM/BI practice focuses on helping clients enhance the decision-making capability in their businesses. These 
improvements cover many aspects of service delivery, including process improvement, technology deployment, organizational 
alignment, information and data definition and skills and competency alignment.  Solutions typically reside in 3 primary areas: Core 
Financial Close and Consolidation, Integrated Business Planning, and Reporting / Advanced Analytics.  Solution innovations have 
taken the practice into areas such as Big Data, Cloud technology data management and governance, and Industry-specific analytic 
templates.  This practice works closely with Oracle technology offerings and was the #1 Oracle EPM partner for 2013, 2014 and 2015.   
Oracle no longer recognizes this designation as a result of their emphasis on cloud-based offerings. 

ERP Solutions  

Our ERP Solutions professionals help clients choose and deploy the software applications that best meet their needs and 

objectives. Our expertise is focused on SAP ERP (with primary focus on Life Sciences and Consumer Goods). The group offers 
comprehensive services from planning, architecture, and vendor evaluation and selection through implementation, customization, 
testing and integration. Comprehensive fit-gap analyses of all major packages against Hackett Best Practices are utilized by our ERP 
Solutions teams. BPI tools and templates help integrate best practices into business and analytical applications. The group also offers 
post-implementation support, change management, exception management, process transparency, system documentation and end-user 
training, all of which are designed to enhance return on investment. We also provide off-shore application development and 
Application Maintenance and Support (“AMS”) services. These services include post-implementation support for select business 
application and infrastructure platforms. Our ERP Solutions group also includes a division responsible for the sale of the SAP suite of 
ERP applications.  

CLIENTS  

We focus on developing long-term client relationships with Global 2000 firms and other sophisticated buyers of business 

and IT consulting services. During 2016, 2015 and 2014, our ten most significant clients accounted for 24%, 24% and 21% of 
revenue, respectively. In addition, during 2016 and 2015 our largest client generated 4% of total revenue, and in 2014, our largest 
client generated 3% of total revenue. We believe that we have achieved a high level of satisfaction across our client base. The 
responses to our client satisfaction surveys have generally been positive. We receive surveys from a significant number of our 
engagements which are utilized in a rigorous process to improve our delivery execution, sales processes, methodologies and training.  

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BUSINESS DEVELOPMENT AND MARKETING  

Our extensive client base and relationships with Global 2000 firms remain our most significant sources of new business. 

Our revenue generation strategy is formulated to ensure that we are addressing multiple facets of business development. The 
categories below define our business development resources. Our primary goal is to continue to increase awareness of our brand 
which we have created around Hackett’s empirical knowledge capital and BPI in the extended enterprise that we now serve. We have 
a regional sales and market development effort in both North America and Europe, so we can better coordinate the sales and 
marketing messages from our various offerings. Our compensation programs for our associates reflect an emphasis on optimizing our 
total revenue relationship with our clients while continuing to emphasize the growth of our Executive Advisory Program clients. In 
our technology practice groups, we have continued to utilize Hackett intellectual capital that resides in our BPI tools as a way to 
differentiate the relationships we have with the software providers and with our clients.  

BUSINESS DEVELOPMENT RESOURCES  

Although virtually all of our advisors and consultants have the ability to and are expected to contribute to new revenue 

opportunities, our primary internal business development resources are comprised of the following:  

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The Leadership Team, Principals and Senior Directors are comprised of our senior leaders who have a combination of 
executive, regional, practice and anchor account responsibilities. In addition to their management responsibilities, this 
group of associates is responsible for growing the business by fostering executive-level relationships within accounts and 
leveraging their existing contacts in the marketplace.  

The Sales Organization is comprised of associates who are 100% dedicated to generating sales. They are deployed 
geographically in key markets, are primarily focused on developing new relationships and are aligned to our core practice 
areas within their target accounts. They also handle opportunities in their geographic territories as they arise.  

The Business Development Associates are comprised of trained groups of telemarketing specialists who are conversant 
with their respective solution areas. Lead generation is coordinated with our marketing and sales groups to ensure that our 
inbound and outbound efforts are synchronized with targeted marketing and sales programs.  

The Delivery Organization is comprised of our billable associates who work at client locations. We encourage associates 
to pursue additional business development opportunities through their normal course of delivering existing projects 
thereby helping us expand our business within existing accounts.  

In addition to our business development resources, we have a corporate marketing and communications organization 

responsible for overseeing our marketing programs, public relations and employee communications activities.  

We have organized our market focus into the following categories:  

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Strategic Accounts are comprised of large prospects and existing relationships which we believe will have a significant 
revenue relationship within the next 18 months. Strategic account criteria include the size of the company, industry 
affiliation, propensity to buy external consulting services and contacts within the account. The sales representative 
working closely with regional leadership is primarily responsible for identifying business opportunities in the account, 
acting as the single point of coordination for the client, and performing the general duties of account manager.  

Regional Accounts are accounts within a specified geographic location. These accounts mostly include large prospects, 
dormant clients, existing medium-sized clients and mid-tier market accounts and are handled primarily on an opportunistic 
basis, except for active clients where delivery teams are focused on driving additional revenue.  

Strategic Alliance Accounts are accounts that allow us to partner with organizations of greater scale or different skill sets 
or with software developers enabling all parties to jointly market their products and services to prospective clients.  

TALENT MANAGEMENT  

We fully believe that our culture fosters intellectual creativity, collaboration and innovation. We believe in building 

relationships with both our associates and clients. We believe the best solutions come from teams of diverse individuals addressing 
problems collectively and from multiple dimensions, including the business, technological and human dimensions. We believe that the 
most effective working environment is one where everyone is encouraged to contribute and is rewarded for that contribution. Our core 
values are the strongest expression of our working style and represent what we stand for. These core values are:  

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Continuous development of our associates, our unique content business model and our knowledge base;  

Diversity of backgrounds, skills and experiences;  

Knowledge capture, contribution and utilization; and  

Collaboration with one another, our partners and our clients.  

Our human resources staff includes seasoned professionals in North America, Europe and Asia Pacific who support our 
practices by, among other things, administering our benefit programs and facilitating the hiring process. Our human resources staff 

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also includes dedicated individuals who recruit consultants with both business and technology expertise. Our recruiting team supports 
our hiring process by focusing on the highest demand solution areas of our business to ensure an adequate pipeline of new associates. 
We also have an employee referral program, which rewards existing employees who source new hires.  

As of December 30, 2016, we had 1,079 associates, excluding subcontractors, 80% of whom were billable professionals. 

We do not have any associates that are subject to collective bargaining arrangements; however, in France, our associates enjoy the 
benefit of certain government regulations based on industry classification. We have entered into nondisclosure and non-solicitation 
agreements with virtually all of our personnel. From time to time, we also engage consultants as independent contractors.  

COMMUNITY INVOLVEMENT  

One important way we put our values into action is through our commitment to the communities where we work. The 

mission of our Community Councils, which operate in each of the cities where we have offices, is to strive to make the markets, 
communities and clients we serve better than how we found them. We do so by building a strong sense of community, with 
collaboration and personal interaction from all of our associates, through both volunteer and service programs and social gatherings.  

INTELLECTUAL PROPERTY 

We have obtained trademark registrations for The Hackett Group and Book of Numbers and various other names and 

logos, and we own registrations for certain of our other trademarks in the United States and abroad. We believe that the establishment 
of these marks is an important part to our strategy of expanding the brand recognition we have built around our empirical knowledge 
capital. 

AVAILABLE INFORMATION  

We make our public filings with the Securities and Exchange Commission (“SEC”), including our Annual Report on 

Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and all exhibits and amendments to these reports, 
available free of charge at our website www.thehackettgroup.com as soon as reasonably practicable after we electronically file such 
material with, or furnish it to, the SEC. Any material that we file with the SEC may be read and copied at the SEC’s Public Reference 
Room at 100 F Street, N.E., Washington, D.C. 20549 or at www.sec.gov. Information on the operation of the Public Reference Room 
may be obtained by calling the SEC at 1-800-SEC-0330.  

Also available on our website, free of charge, are copies of our Code of Conduct and Ethics, and the charters for the Audit 

Committee, Compensation Committee and Nominating and Governance Committee of our Board of Directors. We intend to disclose 
any amendment to, or waiver from, a provision of our Code of Conduct and Ethics applicable to our senior financial officers, 
including our Chief Executive Officer, Chief Operating Officer, Chief Financial Officer and Corporate Controller on our website 
within four business days following the date of the amendment or waiver.  

ITEM  1A.  RISK FACTORS  

Our business is subject to risks. The following important factors could cause actual results to differ materially from those 
contained in forward-looking statements made in this Annual Report on Form 10-K or printed elsewhere by management from time to 
time.  

Our results of operations could be negatively affected by global and regional economic conditions.  

Global and regional economic conditions may affect our clients’ businesses and the markets they serve. A substantial or 
prolonged economic downturn, weak or uncertain economic conditions or similar factors could adversely affect our clients’ financial 
condition which may reduce our clients’ demand for our services, force price reductions, cause project cancellations, or delay 
consulting services for which they have engaged us. In addition, if we are unable to successfully anticipate the changing economic 
conditions, we may be unable to effectively plan for and respond to those changes, and our business could be negatively affected.  

Our quarterly operating results may vary.  

Our financial results may fluctuate from quarter to quarter in any given year and should not be used to predict future 

performance. In future quarters, our operating results may not meet analysts’ and investors’ expectations. If that happens, the price of 
our common stock may fall. Many factors can cause fluctuations in our financial results, including:  

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number, size, timing and scope of client engagements;  

customer concentration;  

long and unpredictable sales cycles;  

contract terms of client engagements;  

degrees of completion of client engagements;  

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client engagement delays or cancellations;  

competition for and utilization of employees;  

how well we estimate the resources and effort we need to complete client engagements;  

the integration of acquired businesses;  

pricing changes in the industry;  

economic conditions specific to business and information technology consulting; and  

global economic conditions.  

A high percentage of our operating expenses, particularly personnel and rent, are fixed in advance of any particular 

quarter. As a result, if we experience unanticipated changes in client engagements or in consultant utilization rates, we could 
experience large variations in quarterly operating results and losses in any particular quarter. Due to these factors, we believe our 
quarter-to-quarter operating results should not be used to predict future performance. 

If we are unable to maintain our reputation and expand our brand name recognition, we may have difficulty attracting new 
business and retaining current clients and employees.  

We believe that establishing and maintaining a good reputation and name recognition are critical for attracting and 

retaining clients and employees in our industry. We also believe that the importance of reputation and name recognition will continue 
to increase due to the number of providers of business consulting and IT services. If our reputation is damaged or if potential clients 
are not familiar with us or with the solutions we provide, we may be unable to attract new, or retain existing, clients and employees. 
Promotion and enhancement of our name will depend largely on our success in continuing to provide effective solutions. If clients do 
not perceive our solutions to be effective or of high quality, our brand name and reputation will suffer. In addition, if solutions we 
provide have defects, critical business functions of our clients may fail, and we could suffer adverse publicity as well as economic 
liability.  

We depend heavily on a limited number of clients.  

We have derived, and believe that we will continue to derive, a significant portion of our revenue from a limited number 

of clients for which we perform large projects. In 2016, our ten largest clients accounted for 24% of our aggregate revenue. In 
addition, revenue from a large client may constitute a significant portion of our total revenue in any particular quarter. Our customer 
contracts generally can be cancelled for convenience by the customer upon 30 days’ notice. The loss of any of our large clients for any 
reason, including as a result of the acquisition of that client by another entity, our failure to meet that client’s expectations, the client’s 
decision to reduce spending on technology-related projects, or failure to collect amounts owed to us from our client could have a 
material adverse effect on our business, financial condition and results of operations.  

We have risks associated with potential acquisitions or investments.  

Since our inception, we have expanded through acquisitions. In the future, we plan to pursue additional acquisitions as 
opportunities arise. We may not be able to successfully integrate businesses which we may acquire in the future without substantial 
expense, delays or other operational or financial problems. We may not be able to identify, acquire or profitably manage additional 
businesses. Also, acquisitions may involve a number of risks, including:  

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diversion of management’s attention;  

failure to retain key personnel;  

failure to retain existing clients;  

unanticipated events or circumstances;  

unknown claims or liabilities;  

amortization of certain acquired intangible assets; and  

operating in new or unfamiliar geographies.  

Client dissatisfaction or performance problems at a single acquired business could have a material adverse impact on our 

reputation as a whole. Further, we cannot assure you that our future acquired businesses will generate anticipated revenue or earnings.  

Difficulties in integrating businesses we acquire in the future may demand time and attention from our senior management.  

Integrating businesses that we acquire in the future may involve unanticipated delays, costs and/or other operational and 

financial problems. In integrating acquired businesses, we may not achieve expected economies of scale or profitability, or realize 
sufficient revenue to justify our investment. If we encounter unexpected problems as we try to integrate an acquired firm into our 
business, our management may be required to expend time and attention to address the problems, which would divert their time and 
attention from other aspects of our business.  

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Our markets are highly competitive.  

We may not be able to compete effectively with current or future competitors. The business consulting and IT services 

markets are highly competitive. We expect competition to further intensify as these markets continue to evolve. Some of our 
competitors have longer operating histories, larger client bases, longer relationships with their clients, greater brand or name 
recognition and significantly greater financial, technical and marketing resources than we do. As a result, our competitors may be in a 
stronger position to respond more quickly to new or emerging technologies and changes in client requirements and to devote greater 
resources than we can to the development, promotion and sale of their services. Competitors could lower their prices, potentially 
forcing us to lower our prices and suffer reduced operating margins. We face competition from international accounting firms; 
international, national and regional strategic consulting and systems implementation firms; and the IT services divisions of application 
software firms.  

In addition, there are relatively low barriers to entry into the business consulting and IT services market. We do not own 
any patented technology that would stop competitors from entering this market and providing services similar to ours. As a result, the 
emergence of new competitors may pose a threat to our business. Existing or future competitors may develop and offer services that 
are superior to, or have greater market acceptance, than ours, which could significantly decrease our revenue and the value of your 
investment.  

We may not be able to hire, train, motivate, retain and manage professional staff.  

To succeed, we must hire, train, motivate, retain and manage highly skilled employees. Competition for skilled employees 
who can perform the services we offer is intense. We might not be able to hire enough skilled employees or train, motivate, retain and 
manage the employees we hire. This could hinder our ability to complete existing client engagements and bid for new ones. Hiring, 
training, motivating, retaining and managing employees with the skills we need is time-consuming and expensive.  

We could lose money on our contracts.  

As part of our strategy, from time to time, we enter into capped or fixed-price contracts, in addition to contracts based on 
payment for time and materials. Because of the complexity of many of our client engagements, accurately estimating the cost, scope 
and duration of a particular engagement can be a difficult task. We maintain an Office of Risk Management (“ORM”) that evaluates 
and attempts to mitigate delivery risk associated with complex projects. In connection with their review, ORM analyzes the critical 
estimates associated with these projects. If we fail to make these estimates accurately, we could be forced to devote additional 
resources to these engagements for which we will not receive additional compensation. To the extent that an expenditure of additional 
resources is required on an engagement, this could reduce the profitability of, or result in a loss on, the engagement. We may be 
unsuccessful in negotiating with clients regarding changes to the cost, scope or duration of specific engagements. To the extent we do 
not sufficiently communicate to our clients, or our clients fail to adequately appreciate the nature and extent of any of these types of 
changes to an engagement, our reputation may be harmed and we may suffer losses on an engagement.  

Lack of detailed written contracts could impair our ability to recognize revenue for services performed, collect fees, protect our IP 
and protect ourselves from liability to others.  

We protect ourselves by entering into detailed written contracts with our clients covering the terms and contingencies of 
the client engagement. In some cases, however, consistent with what we believe to be industry practice, work is performed for clients 
on the basis of a limited statement of work or verbal agreement before a detailed written contract can be finalized. Revenue is not 
recognized on a project prior to receiving a signed contract. To the extent that we fail to have detailed written contracts in place, our 
ability to collect fees, protect our IP and protect ourselves from liability to others may be impaired.  

Our corporate governance provisions may deter a financially attractive takeover attempt.  

Provisions of our charter and by-laws may discourage, delay or prevent a merger or acquisition which shareholders may 
consider favorable, including transactions in which shareholders would receive a premium for their shares. These provisions include 
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shareholders must comply with advance notice requirements before raising a matter at a meeting of shareholders or 
nominating a director for election;  

our Board of Directors is staggered into three classes and the members may be removed only for cause upon the 
affirmative vote of holders of at least two-thirds of the shares entitled to vote;  

we would not be required to hold a special meeting to consider a takeover proposal unless holders of more than a majority 
of the shares entitled to vote on the matter were to submit a written demand or demands for us to do so; and  

our Board of Directors may, without obtaining shareholder approval, classify and issue up to 1,250,000 shares of preferred 
stock with powers, preferences, designations and rights that may make it more difficult for a third party to acquire us.  

12 

  
 
We may lose large clients or may not be able to secure targeted follow-on work or client retention rates.  

Our client engagements are generally short-term arrangements, and most clients can reduce or cancel their contracts for 
our services with a 30 days’ notice and without penalty. As a result, if we lose a major client or large client engagement, our revenue 
will be adversely affected. We perform varying amounts of work for specific clients from year to year. A major client in one year may 
not use our services in another year. In addition, we may derive revenue from a major client that constitutes a large portion of total 
revenue for particular quarters. If we lose any major clients or any of our clients cancel programs or significantly reduce the scope of a 
large engagement, our business, financial condition, and results of operations could be materially and adversely affected. Also, if we 
fail to collect a large accounts receivable, we could be subjected to significant financial exposure. Consequently, you should not 
predict or anticipate our future revenue based upon the number of clients we currently have or the number and size of our existing 
client engagements.  

We also derive a portion of our revenue from annual memberships for our Executive Advisory Programs. Our growth 

prospects therefore depend on our ability to achieve and sustain renewal rates on programs and to successfully launch new programs. 
Failure to achieve expected renewal rate levels or to successfully launch new programs and services could have an adverse effect on 
our operating results.  

If we are unable to protect our IP rights or infringe on the IP rights of third parties, our business may be harmed.  

We rely upon a combination of nondisclosure and other contractual arrangements and trade secrets, copyright and 

trademark laws to protect our proprietary rights and the proprietary rights of third parties from whom we license IP. Although we enter 
into confidentiality agreements with our employees and limit distribution of proprietary information, there can be no assurance that the 
steps we have taken in this regard will be adequate to deter misappropriation of our IP, or that we will be able to detect unauthorized 
use and take appropriate steps to enforce our IP rights.  

Although we believe that our services do not infringe on the IP rights of others and that we have all rights necessary to 

utilize the IP employed in our business, we are subject to the risk of claims alleging infringement of third-party IP rights. Any claims 
could require us to spend significant sums in litigation, pay damages, develop non-infringing IP or acquire licenses to the IP that is the 
subject of asserted infringement.  

The market price of our common stock may fluctuate widely.  

The market price of our common stock could fluctuate substantially due to:  

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

future announcements concerning us or our competitors;  

quarterly fluctuations in operating results;  

announcements of acquisitions or technological innovations;  

changes in earnings estimates or recommendations by analysts; or  

current market volatility.  

In addition, the stock prices of many business and technology services companies fluctuate widely for reasons which may 
be unrelated to operating results. Fluctuation in the market price of our common stock may impact our ability to finance our operations 
and retain personnel.  

We earn revenue, incur costs and maintain cash balances in multiple currencies, and currency fluctuations could adversely affect 
our financial results.  

We have international operations, where we earn revenue and incur costs in various foreign currencies, primarily the 

British Pound, the Euro and the Australian Dollar. Doing business in these foreign currencies exposes us to foreign currency risks in 
numerous areas, including revenue, purchases, payroll and investments. Certain foreign currency exposures are naturally offset within 
an international business unit, because revenue and costs are denominated in the same foreign currency, and certain cash balances are 
held in U.S. Dollar denominated accounts. However, due to the increasing size and importance of our international operations, 
fluctuations in foreign currency exchange rates could materially impact our results.  

Our cash position includes amounts denominated in foreign currencies. We manage our worldwide cash requirements 

considering available funds from our subsidiaries and the cost effectiveness with which these funds can be accessed. The repatriation 
of cash balances from certain of our subsidiaries outside the U.S. could have adverse tax consequences and be limited by foreign 
currency exchange controls. However, those balances are generally available in the local jurisdiction without legal restrictions to fund 
ordinary business operations. Any fluctuations in foreign currency exchange rates could materially impact the availability and amount 
of these funds available for transfer.  

13 

  
 
ITEM  1B.  UNRESOLVED STAFF COMMENTS  

None.  

ITEM 2. 

PROPERTIES  

Our principal executive office is currently located at 1001 Brickell Bay Drive, Floor 30, Miami, Florida 33131. The lease 

on this premise covers 10,896 square feet and expires June 30, 2020. We also have offices in Atlanta, Chicago, New York, 
Philadelphia, San Francisco, Frankfurt, London, Paris, Montevideo, Hyderabad and Sydney. As of December 30, 2016, we had 
operating leases that expire on various dates through December 2024. We believe that we will be able to obtain suitable new or 
replacement space as needed. We do not own real estate and do not intend to invest in real estate or real estate-related assets.  

ITEM  3. 

LEGAL PROCEEDINGS  

We are involved in legal proceedings, claims, and litigation arising in the ordinary course of business not specifically 
discussed herein. In the opinion of management, the final disposition of such matters will not have a material adverse effect on our 
consolidated financial position, cash flows or results of operations.  

ITEM  4. 

MINE SAFETY DISCLOSURES  

Not applicable. 

14 

  
 
 
 
ITEM 5. 

MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND 
ISSUER PURCHASES OF EQUITY SECURITIES  

Our common stock is traded under the NASDAQ Stock Market symbol, "HCKT". The following table sets forth for the 

fiscal periods indicated, the high and low sales prices of the common stock, as reported on the NASDAQ Stock Market:  

PART II  

2016 
Fourth Quarter 
Third Quarter 
Second Quarter 
First Quarter 

2015 
Fourth Quarter 
Third Quarter 
Second Quarter 
First Quarter 

High 

Low 

 18.35   $
 17.26   $
 15.74   $
 15.84   $

 14.64
 13.06
 13.11
 12.44

High 

Low 

 20.02   $
 15.23   $
 14.20   $
 9.58   $

 13.12
 12.07
 8.66
 7.31

  $ 
  $ 
  $ 
  $ 

  $ 
  $ 
  $ 
  $ 

The closing sale price for the common stock on March 6, 2017, was $19.20.  

As of March 6, 2017, there were 268 holders of record of our common stock and 29,187,155 shares of common stock 

outstanding.  

Securities Authorized for Issuance under Equity Compensation Plans  

Information appearing under the caption “Equity Compensation Plan Information” in the 2017 Proxy Statement is hereby 

incorporated by reference.  

15 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Performance Graph  

The following graph compares our cumulative total shareholder return since December 30, 2011 with the NASDAQ 
Composite Index and a peer group index composed of other companies with similar business models identified below. The graph 
assumes that the value of the investment in our common stock and each index (including reinvestment of dividends) was $100 on 
December 30, 2011. 

The Hackett Group, Inc. 
NASDAQ Composite Index 
Peer Group 

  $ 
  $ 
  $ 

 100.00   $
 100.00   $
 100.00   $

 109.59   $
 116.41   $
 93.51   $

 173.03   $
 165.47   $
 152.43   $

12/30/11 

12/28/12 

12/27/13 

1/2/15 
 245.75   $ 
 188.69   $ 
 147.57   $ 

1/1/16 
 460.11   $
 200.32   $
 131.01   $

12/30/16
514.33
216.54
137.76

The Peer Group includes Edgewater Technology, Inc., FTI Consulting, Inc., Huron Consulting Group, Inc., Information 

Services Group, Inc., and The Corporate Executive Board Company.  

16 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Company Dividend Policy  

In December 2012, we announced an annual dividend program of $0.10 per share. In December 2012 and 2013, we paid 

annual dividends of $0.10 per share, or $3.1 million to shareholders of record as of close of business on December 20, 2012 and on 
December 10, 2013, respectively. In 2014, we increased the dividend to $0.12 per share, or $3.5 million, to shareholders of record as 
of close of business on December 10, 2014. In 2015, we increased the annual dividend to $0.20 per share to be paid on a semi-annual 
basis, or $3.1 million and $3.2 million to shareholders of record on June 29, 2015 and December 28, 2015, respectively. In 2016, we 
increased the annual dividend to $0.26 per share to be paid on a semi-annual basis or $4.0 million to shareholders of record on both 
June 30, 2016 and December 22, 2016. Subsequent to year-end 2016, we increased the annual dividend from $0.26 per share to $0.30 
per share to be paid on a semi-annual basis. Our credit agreement contains restrictions on our ability to declare dividends and 
repurchase shares.  The declaration of dividends shall at all times be subject to the final determination of our Board of Directors that a 
dividend is prudent at that time in consideration of the needs of the business and other factors including the ability to pay dividends 
under our credit agreement.  

Purchases of Equity Securities  

We have an ongoing authorization from our Board of Directors to repurchase shares of our common stock. The repurchase 

plan was first announced on July 30, 2002.  All repurchases under this program are discretionary and are made in the open market or 
through privately negotiated transactions, subject to market conditions and trading restrictions. There is no expiration date on the 
current authorization. The following table summarizes our share repurchases during the year ended December 30, 2016 under this 
authorization: 

Period 
Balance as of January 1, 2016 
January 2, 2016 to September 30, 2016 
October 1, 2016 to October 28, 2016 
October 29, 2016 to November 25, 2016 
November 26, 2016 to December 30, 2016 

  Total Number

of Shares 
Purchased 

Average  
Price Paid 
per Share 

 —   $
 2,059,287   $
 —   $
 —   $
 —   $
 2,059,287   $

 —  
 14.60  
 —  
 —  
 —  
 14.60  

Total Number 
of Shares Purchased  
as Part of Publicly  
Announced 
Program 

Maximum Dollar 

  Value of Shares That 
  May Yet Be Purchased 

Under the  
Program 

 —   $
 2,059,287   $
 —   $
 —   $
 —   $

 2,059,287  

 2,309,346
 4,433,356
 4,433,356
 4,433,356
 4,433,356

During the year ended December 30, 2016, the Company’s Board of Directors approved an additional $32.2 million 
authorization, bringing the cumulative authorization as of December 30, 2016, to $127.2 million with cumulative purchases under the 
plan of $122.8 million, leaving $4.4 million available for future purchases. Subsequent to year end, we repurchased 59 thousand 
shares of the Company’s stock from members of our Board of Directors for a total cost of $1.2 million, or $20.13 per share, leaving 
$3.2 million available for future purchases. 

Shares purchased under the repurchase plan do not include shares withheld to satisfy withholding tax obligations. These 
withheld shares are never issued and in lieu of issuing the shares, taxes were paid on our employee’s behalf.  In 2016, 294 thousand 
shares were withheld and not issued for a cost of $4.0 million and in 2015, 297 thousand shares were withheld and not issued for a 
cost of $2.5 million.   

17 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 6.  

SELECTED FINANCIAL DATA  

The following consolidated financial data sets forth our selected financial information as of and for each of the years in 

the five-year period ended December 30, 2016, and has been derived from our audited consolidated financial statements. The selected 
consolidated financial data should be read together with our consolidated financial statements, related notes thereto and with 
“Management’s Discussion and Analysis of Financial Condition and Results of Operations.”  

Consolidated Statement of Operations Data: 
Revenue: 

Revenue before reimbursements 
Reimbursements 

Total revenue (1) 

Costs and expenses: 
Cost of service: 

Personnel costs before reimbursable expenses (2) 
Reimbursable expenses 
Total cost of service 

Selling, general and administrative costs   
Bargain purchase gain from acquisition (3) 
Restructuring costs (benefit) 

Total costs and operating expenses 

Operating income  
Other expense: 

Interest expense, net  

Income from continuing operations before income taxes  
Income tax expense (benefit) (4) 
Income from continuing operations 
Loss from discontinued operations 
Net income  

Basic net income per common share: 

Income per common share from continuing operations 
Loss per common share from discontinued operations 

Net income per common share 

Diluted net income per common share: 

Income per common share from continuing operations 
Loss per common share from discontinued operations 

Net income per common share 

Weighted average common shares outstanding: 

Basic 
Diluted 

Consolidated Balance Sheet Data: 
Cash  
Restricted cash 
Working capital 
Total assets 
Long-term debt 
Shareholders' equity 
Dividends declared per share 

  December 30,   
2016 

January 1, 
2016 

Year Ended 
January 2, 
2015 
(in thousands, except per share data) 

2013 

  December 27,    December 28, 

2012 

  $

 259,907   $
 28,654    
 288,561    

 234,581   $
 26,359    
 260,940    

 213,519   $ 
 23,218    
 236,737    

 200,391   $
 23,439    
 223,830    

 199,749 
 22,987 
 222,736 

 163,273    
 28,654    
 191,927    
 62,081    
 —   
 —   
 254,008    
 34,553    

 (387)   
 34,166    
 12,625    
 21,541    
 —   
 21,541   $

 0.74   $
 —   
 0.74   $

 0.66   $
 —   
 0.66   $

 147,024    
 26,359    
 173,383    
 65,632    
 —   
 —   
 239,015    
 21,925    

 (409)   
 21,516    
 7,707    
 13,809    
 —   
 13,809   $

 0.47   $
 —   
 0.47   $

 0.43   $
 —   
 0.43   $

 138,958    
 23,218    
 162,176    
 61,386    
 (3,015)   
 3,604    
 224,151    
 12,586    

 (620)   
 11,966    
 2,255    
 9,711    
 —   
 9,711   $ 

 0.34   $ 
 —   
 0.34   $ 

 0.33   $ 
 —   
 0.33   $ 

 130,456    
 23,439    
 153,895    
 54,208    
 —   
 —   
 208,103    
 15,727    

 (465)   
 15,262    
 6,398    
 8,864    
 (135)   
 8,729   $

 0.29   $
 —   
 0.29   $

 0.28   $
 (0.01)   
 0.27   $

 125,912 
 22,987 
 148,899 
 56,997 
 —
 (211)
 205,685 
 17,051 

 (610)
 16,441 
 (478)
 16,919 
 (222)
 16,697 

 0.54 
 (0.01)
 0.53 

 0.51 
 (0.01)
 0.50 

 29,082    
 32,815    

 29,620    
 31,968    

 28,718    
 29,881    

 30,283    
 32,116    

 31,704 
 33,511 

 19,710   $
 —  $
 12,999   $
 159,299   $
7,000   $
 86,269   $
 0.26   $

 23,503   $
 —  $
 17,375   $
 160,379   $
 —  $
 102,144   $
 0.20   $

 14,608   $ 
 —  $ 
 15,418   $ 
 149,598   $ 
 18,263   $ 
 89,788   $ 
 0.12   $ 

 18,199   $
 354   $
 20,767   $
 145,188   $
 19,029   $
 93,176   $
 0.10   $

 16,906 
 683 
 19,020 
 149,180 
 22,105 
 94,726 
 0.10 

  $

  $

  $

  $

  $

  $
  $
  $
  $
  $
  $
  $

(1) 

(2) 

(3) 

(4) 

In January 2014, we acquired Technolab, an EPM AMS business. As a result of the acquisition, our 2014 results of operations 
included $10.3 million in total revenue from Technolab.  
Fiscal year 2014 includes acquisition-related compensation expense of $4.3 million from the acquisition of Technolab, an EPM 
AMS business. 
Fiscal year 2014 includes a bargain purchase gain from the acquisition of Technolab, an EPM AMS business.  See Note 15 to 
our consolidated financial statements included in this Annual Report.  
Fiscal years 2012 includes the benefit for the release of $6.7 million of deferred income tax asset valuation allowance.  

18 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
   
 
   
 
   
 
   
 
   
   
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
   
   
   
   
   
   
   
   
 
   
 
   
 
   
 
   
 
   
   
   
   
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
ITEM 7.  

Overview  

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF 
OPERATIONS  

Hackett, originally incorporated on April 23, 1997, is a leading strategic advisory and technology consulting firm that 
enables companies to achieve world-class business performance. By leveraging the comprehensive Hackett database, the world’s 
leading repository of enterprise business process performance metrics and best practice intellectual capital, our business and 
technology solutions help clients improve performance and maximize returns on technology investments.  

Hackett is a strategic advisory firm and a world leader in best practice research, benchmarking, business transformation 

and working capital management services which empirically defines and enables world-class enterprise performance. Hackett 
empirically defines world-class performance in sales, general and administrative and certain supply chain activities with analysis 
gained through more than 13,000 benchmark and performance studies over 23 years at over 5,100 of the world’s leading companies.  

Hackett’s combined capabilities include executive advisory programs, benchmarking, business transformation working 
capital management and technology solutions, with corresponding offshore support. In addition, we are identifying new opportunities 
for our benchmarking and best practice intellectual property by leveraging new channels through strategic alliances to introduce new 
recurring revenue, high margin offerings that could redefine our organizational model that we have started to refer to as “IP as a 
service” business. 

In the following discussion, “Hackett” represents our total company. “The Hackett Group” encompasses our 
Benchmarking, Business Transformation, Executive Advisory, Enterprise Performance Management (“EPM”) and EPM Application 
Maintenance and Support (“AMS”) groups. “ERP/SAP Solutions” encompasses our SAP ERP Technology and SAP Maintenance 
groups.  

Critical Accounting Policies  

In the ordinary course of business, we make a number of estimates and assumptions relating to the reporting of results of 
operations and financial position in conformity with generally accepted accounting principles in the United States (“GAAP”). Actual 
results could differ significantly from those estimates under different assumptions and conditions. We believe the following discussion 
addresses our most critical accounting policies. These policies require management to exercise judgment on issues that are often 
difficult, subjective and complex due to the necessity of estimating the effect of matters that are inherently uncertain.  

Revenue Recognition  

Our revenue is principally derived from fees for services generated on a project-by-project basis. Revenue for services 

rendered is recognized on a time and materials basis or on a fixed-fee or capped-fee basis.  

Revenue for time and materials contracts is recognized based on the number of hours worked by our consultants at an 

agreed upon rate per hour and is recognized in the period in which services are performed.  

Revenue related to fixed-fee or capped-fee contracts is recognized on the proportional performance method of accounting 
based on the ratio of labor hours incurred to estimated total labor hours. This percentage is multiplied by the contracted dollar amount 
of the project to determine the amount of revenue to be recognized in an accounting period. The contracted dollar amount used in this 
calculation excludes the amount the client pays us for reimbursable expenses. There are situations where the number of hours to 
complete projects may exceed our original estimate, as a result of an increase in project scope, unforeseen events that arise, or the 
inability of the client or the delivery team to fulfill their responsibilities. On an on-going basis, our project delivery, Office of Risk 
Management and finance personnel review hours incurred and estimated total labor hours to complete projects. Any revisions in these 
estimates are reflected in the period in which they become known. If our estimates indicate that a contract loss will occur, a loss 
provision will be recorded in the period in which the loss first becomes probable and reasonably estimable. Contract losses are 
determined to be the amount by which the estimated direct costs of the contract exceed the estimated total revenue that will be 
generated by the contract. These costs are included in total cost of service.  

Revenue from advisory services is recognized ratably over the life of the client agreements.  

Additionally, we earn revenue from the resale of software licenses and maintenance contracts. Revenue for the resale of 
software and software licenses is recognized upon contract execution and customer receipt of software. Revenue from maintenance 
contracts is recognized ratably over the life of the agreements.  

Revenue for contracts with multiple elements is allocated based on the respective selling price of the individual elements.  

19 

  
 
Unbilled revenue represents revenue for services performed that have not been invoiced. If we do not accurately estimate 

the scope of the work to be performed, or we do not manage our projects properly within the planned periods of time, or we do not 
meet our clients’ expectations under the contracts, then future consulting margins may be negatively affected or losses on existing 
contracts may need to be recognized. Any such reductions in margins or contract losses could be material to our results of operations.  

Sales tax collected from customers and remitted to the applicable taxing authorities is accounted for on a net basis, with 

no impact on revenue.  

Revenue before reimbursements excludes reimbursable expenses charged to clients. Reimbursements, which include 

travel and out-of-pocket expenses, are included in revenue, and an equivalent amount of reimbursable expenses is included in cost of 
service.  

The agreements entered into in connection with a project, whether time and materials, or fixed-fee or capped-fee based, 
typically allow our clients to terminate early due to breach or for convenience with 30 days’ notice. In the event of termination, the 
client is contractually required to pay for all time, materials and expenses incurred by us through the effective date of the termination. 
In addition, from time to time we enter into agreements with our clients that limit our right to enter into business relationships with 
specific competitors of that client for a specific time period. These provisions typically prohibit us from performing a defined range of 
services which we might otherwise be willing to perform for potential clients. These provisions are generally limited to six to twelve 
months and usually apply only to specific employees or the specific project team.  

Allowances for Doubtful Accounts  

We maintain allowances for doubtful accounts for estimated losses resulting from our clients not making required 
payments. Periodically, we review accounts receivable to assess our estimates of collectability. Management critically reviews 
accounts receivable and analyzes historical bad debts, past-due accounts, client credit-worthiness and current economic trends when 
evaluating the adequacy of the allowance for doubtful accounts. If the financial condition of our clients were to deteriorate, resulting 
in their inability to make payments, additional allowances may be required.  

Long-Lived Assets (excluding Goodwill and Other Intangible Assets)  

Long-lived assets are reviewed for impairment whenever events or circumstances indicate that the carrying amount of an 
asset may not be fully recoverable. If an evaluation is required, the estimated future undiscounted cash flows associated with the asset 
are compared to the asset’s carrying amount to determine if there has been an impairment. The amount of an impairment is calculated 
as the difference between the fair value of the asset and its carrying value. Estimates of future undiscounted cash flows are based on 
management’s view of growth rates for the related business, anticipated future economic conditions and estimates of residual values. 

 Business Combinations 

For transactions that are considered business combinations, we utilize fair values in determining the carrying values of the 

purchased assets and assumed liabilities, which are recorded at fair value at acquisition date, and identifiable intangible assets are 
recorded at fair value. Costs directly related to the business combinations are recorded as expenses as they are incurred. Fair values are 
subject to refinement for up to one year after the closing date of an acquisition as information relative to closing date fair values 
become available. A bargain purchase gain on an acquisition occurs when the net of the estimated fair value of the assets acquired and 
liabilities assumed exceeds the consideration paid. 

Goodwill and Other Intangible Assets  

Goodwill and intangible assets deemed to have indefinite lives are not amortized, but rather are tested for impairment on 
an annual basis, or more frequently if events or changes in circumstances indicate potential impairment. Finite-lived intangible assets 
are amortized over their useful lives and are subject to impairment evaluations. The excess cost of the acquisition over the fair value of 
the net assets acquired is recorded as goodwill.  

Goodwill is tested at least annually for impairment at the reporting unit level. The reporting units are The Hackett Group 

(including Benchmarking, Business Transformation, Business Transformation EPM, Strategy and Operations and Executive Advisory 
Programs) and Hackett Technology Solutions (including SAP ERP and AMS, Oracle EPM and EPM AMS). In assessing the 
recoverability of goodwill and intangible assets, we make estimates based on assumptions regarding various factors to determine if 
impairment tests are met. These estimates contain management’s judgment, using appropriate and customary assumptions available at 
the time. We performed our annual step one impairment test of our goodwill in the fourth quarter of fiscal 2016 and determined that 
goodwill was not impaired.  

Other intangible assets are tested for potential impairment whenever events or changes in circumstances suggest that the 

carrying value of an asset may not be fully recoverable. If an evaluation is required, the estimated future undiscounted cash flows 
associated with the asset are compared to the asset’s carrying amount to determine if there has been an impairment. The amount of an 
impairment is calculated as the difference between the fair value of the asset and its carrying value. Estimates of future undiscounted 

20 

  
 
cash flows are based on management’s view of growth rates for the related business, anticipated future economic conditions and 
estimates of residual values. Other intangible assets arise from business combinations and consist of customer relationships, customer 
backlog, non-compete agreements and trademarks that are amortized on a straight-line or accelerated basis over periods of up to five 
years.  

Stock Based Compensation  

We recognize compensation expense for awards of equity and liability instruments to employees based on the grant-date 

fair value of those awards, over the requisite service period, with limited exceptions.  

Income Taxes  

Deferred tax assets and liabilities are determined based on differences between the financial reporting carrying values and 

tax bases of assets and liabilities, and are measured by using enacted tax rates expected to apply to taxable income in the years in 
which those differences are expected to reverse. Deferred income taxes also reflect the impact of certain state operating loss and tax 
credit carryforwards. A valuation allowance is provided if we believe it is more likely than not that all or some portion of the deferred 
tax asset will not be realized. An increase or decrease in the valuation allowance, if any, that results from a change in circumstances, 
and which causes a change in our judgment about the realizability of the related deferred tax asset, is included in the current tax 
provision.  

We adopted a more-likely-than-not threshold for financial statement recognition and measurement of a tax position taken 

or expected to be taken in a tax return. This interpretation also provides guidance on de-recognition of income tax assets and 
liabilities, classification of current and deferred income tax assets and liabilities, accounting for interest and penalties associated with 
tax positions, accounting for income taxes in interim periods and income tax disclosures. We report penalties and tax-related interest 
expense as a component of income tax expense.  

21 

  
 
Results of Operations  

Our fiscal year generally consists of a 52-week period and periodically consists of a 53-week period as each fiscal year ends 

on the Friday closest to December 31. Fiscal years 2016, 2015 and 2014 ended on December 30, 2016, January 1, 2016 and January 2, 
2015, respectively. References to a year included in this document refer to a fiscal year rather than a calendar year.  

Adjusted non-GAAP information is provided to enhance the understanding of the Company’s financial performance and is 
reconciled to the Company’s GAAP information in the tables below.  In our quarterly earnings announcements, we refer to adjusted 
non-GAAP information as “pro forma”, which is unaudited.  We also present earnings before income taxes, interest expense, 
depreciation and amortization (EBITDA) and adjusted EBITDA, both of which are non-GAAP measures.  

References to adjusted non-GAAP results specifically exclude non-cash stock compensation expense, intangible asset 

amortization expense, other one-time acquisition-related income and expense, restructuring charges and assumes a normalized long-
term cash tax rate. 

All non-GAAP information presented herein should be considered in addition to, and not as a substitute for or superior to, 

any measure of performance, cash flows, or liquidity prepared in accordance with GAAP.   

The following table sets forth, for the periods indicated, our results of operations and the percentage relationship to revenue 

before reimbursements of such results (in thousands, except per share amounts), as well as related adjusted non-GAAP results.  

Revenue: 

Revenue before reimbursements 

Reimbursements 

Total revenue 

Costs and expenses: 

Cost of service: 

Personnel costs  

Non-cash stock compensation expense 

Acquisition-related stock compensation expense 

Acquisition consideration reflected as compensation expense 

Reimbursable expenses 

Total cost of service 

Selling, general and administrative costs 

Non-cash stock compensation expense 

SARs-related non-cash compensation expense 

Acquisition-related costs 

Amortization of intangible assets 

Total selling, general, and administrative expenses 

Bargain purchase gain from acquisition 

Restructuring costs  

Total costs and operating expenses 

Income from operations 

Other income (expense): 

Interest income 

Interest expense 

Income from operations before income taxes  

Income tax expense 

Net income 

Diluted net income per common share 

Adjusted non-GAAP data (unaudited): 

Income from continuing operations before income taxes  

Bargain purchase gain from acquisition 

  December 30, 

2016 

Twelve Months Ended 

January 1, 
2016 

January 2, 
2015 

$

  $

 259,907   100% 
 28,654    
 288,561    

 234,581   100% 
 26,359    
 260,940    

  $

 213,519   100% 

 23,218    

 236,737    

 157,515   61% 
 4,544    
 1,214    
 -   

 28,654    
 191,927    

 57,974   22% 
 3,007    
 -   
 -   

 1,100    

 141,665   60% 
 4,432    
 927    
 -   

 26,359    
 173,383    

 58,423   25% 
 2,344    
 2,658    
 -   

 2,207    

 131,962   62% 

 2,656    

 900    

 3,440    

 23,218    

 162,176    

 56,240   26% 

 2,337    

 477    

 120    

 2,212    

 62,081   24% 

 65,632   28% 

 61,386   29% 

 -   
 -   
 254,008    

 -   
 -   
 239,015    

 (3,015)   

 3,604    

 224,151    

 34,553   13% 

 21,925   9% 

 12,586   6% 

 -   
 (387)   

 34,166   13% 

 12,625   5% 

 3    
 (412)   

 21,516   9% 

 7,707   3% 

 21,541   8% 

  $

 13,809   6% 

 0.66    

 34,166    
 -   

$

$

 0.43    

 21,516    
 -   

  $

  $

  $

 6    

 (626)   

 11,966   6% 

 2,255   1% 

 9,711   5% 

 0.33    

 11,966    

 (3,015)   

$

$

$

22 

  
 
  
 
 
 
 
 
 
 
 
   
   
 
   
   
 
   
 
 
 
 
 
  
   
 
 
 
 
  
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
   
 
   
 
 
   
 
   
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
   
 
 
 
 
 
 
 
   
 
   
 
 
   
 
Non-cash stock compensation expense  

SARs-related non-cash compensation expense 

Acquisition-related stock compensation expense 

Acquisition-related compensation expense 

Acquisition-related costs 

Restructuring costs  

Amortization of intangible assets 

Adjusted non-GAAP income before income taxes 

Adjusted non-GAAP income tax expense  

Adjusted non-GAAP net income  

Adjusted non-GAAP diluted net income per share 

EBITDA: 

Income from operations before income taxes  

Interest expense 

Depreciation expense 

Amortization of intangible assets 

EBITDA 

Reconciliation to adjusted EBITDA: 

EBITDA 
Non-cash stock compensation expense 
SARs-related non-cash compensation expense 
Acquisition-related non-cash stock compensation expense 
Acquisition-related compensation expense 
Acquisition-related costs 
Restructuring costs  
Bargain purchase gain from acquisition 
Adjusted EBITDA 

Comparison of 2016 to 2015  

 7,551    
 -   
 1,214    
 -   
 -   
 -   
 1,100    
 44,031    

 13,209   30% 
 30,822    

 0.94    

 34,166    
 387    
 2,485    
 1,100    
 38,138    

 38,138    
 7,551    
 -   
 1,214    
 -   
 -   
 -   
 -   

 46,903    

 6,776    
 2,658    
 927    
 -   
 -   
 -   
 2,207    
 34,084    

 10,225   30% 
 23,859    

 0.75    

 21,516    

 412    

 2,582    

 2,207    

 26,717    

 26,717    
 6,776    
 2,658    
 927    
 -   
 -   
 -   
 -   

 37,078    

  $

  $

$

$

 4,993    

 477    

 900    

 3,440    

 120    

 3,604    

 2,212    

 24,697    

 7,847   32% 

 16,850    

 0.56    

 11,966    

 626    

 2,357    

2,212    

 17,161    

 17,161    
 4,993    
 477    
 900    
 3,440    
 120    
 3,604    
 (3,015)   

 27,680    

$

$

$

$

$

$

$

$

$

$

Overview.  References to adjusted non-GAAP results specifically exclude non-cash stock compensation expense, 

intangible asset amortization expense, acquisition related charges and gains, restructuring charges and assumes a normalized long-
term cash tax rate of 30%.  

Our continued strong U.S. demand drove our results as our momentum was realized across virtually all of our U.S. 

practices. For the fiscal year 2016, revenue increased 10.6% to $288.6 million and earnings per share increased 53%, as compared to 
the same period in the prior year. Fiscal year 2015 earnings per share was unfavorably impacted by non-recurring, non-cash 
compensation expense relating to performance-based Stock Appreciation Rights issued in 2012. 2016 adjusted non-GAAP earnings 
per share increased 25%, as compared to the same period in the prior year, on top of the two previous non-GAAP earnings per share 
results which were up 34% in 2015 and 37% in 2014, as compared to the same period in the prior year. Earnings before income taxes, 
interest expense, depreciation and amortization (EBITDA) increased to $38.1 million in fiscal 2016 from $26.7 million in 2015. 
Adjusted EBITDA increased to $46.9 million in 2016 from $37.1 million in 2015. 

Revenue. We are a global company with operations primarily in the United States and Western Europe.  Our revenue is 

denominated in multiple currencies, primarily the U.S. Dollar, British Pound, Euro and Australian Dollar, and as a result is affected by 
currency exchange rate fluctuations. The impact of the currency fluctuation did not have a significant impact on comparisons between 
2016 and 2015. Revenue is analyzed based on geographic location of engagement team personnel.   

Our total Company revenue increased 10.6%, or 11.1% in constant currency, to $288.6 million in 2016, as compared to 

$260.9 million in 2015. Our strong 2016 results were driven by over 13% revenue growth from our North American service offerings. 
By consolidating several of our Hackett practices, we have seen improvement in collaboration and cross-selling which has allowed us 
to serve clients more broadly. As an example, revenue from our top twenty U.S. clients this year grew just over 20% from the prior 

23 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
   
 
   
 
 
   
 
 
   
 
   
 
 
   
 
 
   
 
 
   
   
   
 
 
 
   
   
 
   
   
 
   
 
 
   
   
 
   
   
 
   
 
   
   
 
   
   
 
   
   
 
   
   
 
   
   
 
   
   
 
   
   
 
 
 
   
   
 
   
   
 
   
 
 
  
year. Our domestic growth was partially offset by weak European revenue which has decreased 2.9% year over year, but was flat on a 
constant currency basis. Our international revenue accounted for 14% of our total revenue in 2016, as compared to 16% in 2015.  

Reimbursements as a percentage of total revenue were 10% during both 2016 and 2015. In 2016 and 2015, no customer 

accounted for more than 5% of our total revenue.  

Total Cost of Service. Cost of service consists of personnel costs, which are comprised of salaries, benefits incentive 

compensation for consultants and subcontractor fees; non-cash stock compensation expense; and reimbursable expenses associated 
with projects. 

Personnel costs increased 11% to $157.5 million in 2016 from $141.7 million in 2015. The increase in the absolute dollar 

amount was primarily a result of increased employee headcount and higher subcontractor costs to support increasing revenue. 
Personnel costs before reimbursable expenses, as a percentage of revenue before reimbursements remained relatively flat at 61% in 
2016, as compared to 60% in 2015.   

Non-cash compensation expense included in total cost of service was comparable at $4.5 million in 2016, as compared to 

$4.4 million in 2015. Acquisition-related stock compensation expense included in total cost of service was $1.2 million in 2016, as 
compared to $0.9 million in 2015. The increase in the acquisition-related stock compensation expense was primarily related to the 
finalization of the earn-out equity granted related to the acquisition of Technolab International Corporation (“Technolab”). 

Total Selling, General and Administrative (“SG&A”). SG&A costs, excluding non-cash compensation expense, SARs-

related non-cash compensation expense and the amortization of intangible assets decreased 1% to $58.0 million in 2016, from $58.4 
million in 2015. SG&A costs as a percentage of revenue before reimbursements were 22% in 2016 and 25% in 2015 due to the 
improved leverage from increased revenue.  

Non-cash compensation expense included in total SG&A increased to $3.0 million in 2016, as compared to $2.3 million in 

2015. The increase primarily related to the performance-based equity compensation which was driven by Company performance. 
SARs-related non-cash compensation expense included in total SG&A decreased $2.7 million in 2016, as compared to 2015, due to 
the non-recurring, non-cash stock compensation expense related to the performance-based SARs awards tied to the achievement of the 
pro-forma EBITDA performance target. This expense represented 100% of the non-cash compensation expense for these equity 
awards. See Note 9, “Stock Based Compensation” to our consolidated financial statements included in this Annual Report on Form 
10-K for further information. 

Amortization expense was $1.1 million and $2.2 million in 2016 and 2015, respectively. The amortization expense in 

2016 and 2015 was primarily due to the amortization of the intangible assets acquired in our 2014 EPM AMS acquisition of 
Technolab. The decrease in the amortization expense primarily related to the full amortization at the end of 2015 of the customer 
backlog and tradename. The intangibles related to the customer relationship and non-compete agreement will continue to amortize 
through 2018.  

Income Tax Expense. In 2016, we recorded income tax expense of $12.6 million, which reflected an effective tax rate of 

37.0% for certain federal, foreign and state taxes. In 2015, we recorded income tax expense of $7.7 million, which reflected an 
effective tax rate of 35.8% for certain federal, foreign and state taxes.  

Comparison of 2015 to 2014  

Overview.  References to adjusted non-GAAP results specifically exclude non-cash stock compensation expense, 

intangible asset amortization expense, acquisition related charges and gains, restructuring charges and assumes a long-term 
normalized cash tax rate of 30%.  

Our continued strong U.S. demand drove our results as our momentum was realized across virtually all of our U.S. 

practices. Our strong results were in spite of weak European results and the unfavorable impact of foreign currency which reduced our 
2015 earnings per share and adjusted non-GAAP earnings per share by approximately three and four cents, respectively. 

Revenue. We are a global company with operations primarily in the United States and Western Europe.  Our revenue is 

denominated in multiple currencies, primarily the U.S. Dollar, British Pound, Euro and Australian Dollar, and as a result is affected by 

24 

  
 
currency exchange rate fluctuations. The exchange rate fluctuations did have a significant impact on comparisons between 2015 and 
2014. Revenue is analyzed based on geographic location of engagement team personnel.   

Our total Company revenue increased 10%, or 13% in constant currency, to $260.9 million in 2015, as compared to 

$236.7 million in 2014. Our strong 2015 results were driven by over 14% revenue growth from our North American service offerings.  

Our domestic growth was partially offset by weak European revenue which has decreased 8% year over year, but 

increased 4% on a constant currency basis. Our international revenue accounted for 16%, or 17% in constant currency, of our total 
revenue in 2015, as compared to 19% in 2014.  

Reimbursements as a percentage of total revenue were 10% during both 2015 and 2014. In 2015 and 2014, no customer 

accounted for more than 5% of our total revenue.  

Total Cost of Service. Cost of service consists of personnel costs, which are comprised of salaries, benefits incentive 

compensation for consultants and subcontractor fees; acquisition-related compensation costs relating to the acquisition of Technolab, 
an EPM AMS business that we acquired in the first quarter of 2014; non-cash stock compensation expense; and reimbursable 
expenses associated with projects. 

Personnel costs increased 7% to $141.7 million in 2015 from $132.0 million in 2014. The increase in the absolute dollar 
amount was primarily a result of increased employee headcount and higher subcontractor costs to support increasing revenue, as well 
as, higher incentive compensation costs commensurate with Company performance. Personnel costs before reimbursable expenses, as 
a percentage of revenue before reimbursements, were 60% in 2015, as compared to 62% in 2014, due to the improved leverage from 
increased revenue.  

Non-cash compensation expense included in cost of sales increased $1.8 million in 2015, as compared to 2014, primarily 

due to the impact of historical equity awards on the current year.  Total acquisition-related stock compensation expense was $0.9 
million in both 2015 and 2014, all of which related to the Technolab acquisition.  

Total Selling, General and Administrative (“SG&A”). SG&A costs excluding non-cash compensation expense, SARs-

related non-cash compensation expense and the amortization of intangible assets increased 4% to $58.4 million in 2015, from $56.2 
million in 2014 primarily due to higher selling-related expenses and incentive compensation accruals commensurate with Company 
performance. SG&A costs as a percentage of revenue before reimbursements were 25% in 2015 and 26% in 2014 due to the improved 
leverage from increased revenue.  

Non-cash compensation expense, included in total SG&A, was $2.3 million in both 2015 and 2014. SARs-related non-

cash compensation expense, included in total SG&A, increased $2.2 million in 2015, as compared to 2014, due to the non-recurring, 
non-cash stock compensation expense related to the performance-based SARs awards tied to the achievement of the pro-forma 
EBITDA performance target. The expense in 2015 represented 100% of the non-cash compensation expense for these equity awards. 
See Note 9, “Stock Based Compensation” to our consolidated financial statements included in this Annual Report on Form 10-K for 
further information. 

Amortization expense was $2.2 million in both 2015 and 2014. The amortization expense in 2015 and 2014 was primarily 

due to the amortization of the intangible assets acquired in our 2014 EPM AMS acquisition of Technolab.  

Bargain Purchase Gain from Acquisition. During the first quarter of 2014, we acquired and accounted for certain assets 

and liabilities of Technolab.  At closing, the Seller received $3.0 million in cash, not subject to vesting, and $1.0 million in stock, 
subject to service vesting. Additionally, the seller had the ability to earn up to $8.0 million in a combination of cash, not subject to 
service vesting, and stock, subject to service vesting, based on a one-year profitability based earn-out.  The amounts paid to the Seller 
at closing in stock, as well as the amounts earned as part of the earn-out due to the Seller in cash, not subject to service vesting, and 
stock, subject to service vesting, were accounted for as compensation expense. During the quarter ended October 2, 2015, we settled 
the contingent earn-out with cash and issued equity in accordance with the purchase agreement. 

Restructuring Costs. During 2014, we recorded restructuring costs of $3.6 million, primarily for reductions in consultants 
and office leases in Europe. These actions were taken to reduce the impact on our consolidated results from the continued volatility in 
demand in our European markets.  

Income Taxes. In 2015, we recorded income tax expense of $7.7 million, which reflected an effective tax rate of 35.8% for 

certain federal, foreign and state taxes. In 2014, we recorded income tax expense of $2.3 million, which reflected an effective tax rate 
of 18.8% for certain federal, foreign and state taxes.  Excluding the one-time purchase accounting benefit from the 2014 acquisition, 
our effective tax rate was 30.7%.  

25 

  
 
For tax purposes, as of January 1, 2016, we had a total of $7.6 million of foreign net operating loss carry forwards, 
primarily in the U.K. and $2.3 million of U.S. state net operating loss carryforwards. We have fully utilized our U.S. federal net 
operating loss carryforwards in the fourth quarter of 2015. 

Liquidity and Capital Resources  

As of December 30, 2016 and January 1, 2016, we had $19.7 million and $23.5 million, respectively, of cash and cash 
equivalents, respectively. We currently believe that available funds (including the cash on hand and funds available for borrowing 
under the revolving line), and cash flows generated by operations will be sufficient to fund our working capital and capital expenditure 
requirements for at least the next twelve months. We may decide to raise additional funds in order to fund expansion, to develop new 
or enhance products and services, to respond to competitive pressures or to acquire complementary businesses or technologies. There 
is no assurance, however, that additional financing will be available when needed or desired.  

The following table summarizes our cash flow activity (in thousands):  

Cash flows provided by operating activities 
Cash flows used in investing activities 
Cash flows used in financing activities 

Cash Flows from Operating Activities  

Year Ended 

  December 30, 

2016 

January 1, 
2016 

  $ 
  $ 
  $ 

 32,889
$
 (3,179) $
 (33,499) $

 36,177
 (3,002)
 (24,237)

Net cash provided by operating activities was $32.9 million in 2016, as compared $36.2 million in 2015. In 2016, the net cash 

provided by operating activities was primarily due to net income adjusted for non-cash items, partially offset by increased accounts 
receivable and unbilled revenue.  In 2015, the net cash provided by operating activities was primarily due to net income adjusted for 
non-cash items and increased accrued liabilities primarily related to higher incentive compensation accruals, partially offset by 
increased accounts receivable and unbilled revenue. 

Cash Flows from Investing Activities  

Net cash used in investing activities was $3.2 million in 2016, as compared to $3.0 million in 2015. Both periods include 

approximately $3.0 million in capital expenditures on the continued development of our benchmark technology and the purchase of 
computer equipment as a result of the increase in headcount.   

Cash Flows from Financing Activities  

Net cash used in financing activities was $33.5 million in 2016 and $24.2 million in 2015. The usage of cash in 2016 was 
primarily related to the cost of the repurchase of $30.1 million of Company common stock under the Company’s share repurchase 
program, $4.0 million to satisfy employee net vesting-related tax requirements and $7.2 million was utilized to payout dividends.  
These uses of cash were partially offset by the net borrowings of $7.0 million. The usage of cash in 2015 was primarily related to the 
net payoff of the debt of $18.3 million, total stock repurchases of $3.8 million, including $1.3 million under the Board open market 
purchase authorization and $2.5 million to satisfy employee net vesting obligations, and $3.1 million of dividend payments.  

Contractual Obligations 

There were no material capital commitments as of December 30, 2016. The following table summarizes our future 
principal payments under our Credit Agreement and future lease commitments under our non-cancelable operating leases as of 
December 30, 2016 (in thousands):  

Contractual Obligations 
Short-term debt obligations (1) 
Long-term debt obligations (1) 
Operating lease obligations 
Total 

Total 

 —   $
 —  
 7,337  
 7,337   $

  $

  $

Less Than 
1 Year 

1-3 Years 

4-5 Years 

More Than
5 Years 

 —   $
 —  
 1,961  
 1,961   $

 —   $ 
 —  
 2,962  
 2,962   $ 

 —   $

 7,000  
 1,620  
 8,620   $

 —
 —
 794
 794

26 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(1) 

Excludes the fee on the amount of any unused commitment that we may be obligated to pay under our Credit Agreement, as 
such amounts vary and cannot be estimated. See Note 7 to our consolidated financial statements included in this Annual Report 
on Form 10-K.  

Off-Balance Sheet Arrangements  

We did not have any off-balance sheet arrangements as of December 30, 2016.  

Recently Issued Accounting Standards  

For discussion of recently issued accounting standards, see Note 1 to our consolidated financial statements included in this 

Annual Report on Form 10-K. 

ITEM  7A.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK  

As of December 30, 2016, our exposure to market risk related primarily to changes in interest rates and foreign currency 

exchange rate risks.  

Interest Rate Risk  

Our exposure to market risk for changes in interest rates relates primarily to the Credit Facility, which is subject to 

variable interest rates. The interest rates per annum applicable to loans under the Credit Facility will be, at our option, equal to either a 
base rate or a LIBOR rate for one-, two-, three- or nine-month interest periods chosen by us in each case, plus an applicable margin 
percentage. A 100 basis point increase in our interest rate under our Credit Facility would not have had a material impact on our 2016 
results of operations.  

Exchange Rate Sensitivity  

We face exposure to adverse movements in foreign currency exchange rates, as a portion of our revenue, expenses, assets 

and liabilities are denominated in currencies other than the U.S. Dollar, primarily the British Pound, the Euro and the Australian 
Dollar. The Company recognized income related to foreign currency exchange of $0.6 million in 2016 and losses of $0.2 million and 
$8 thousand in 2015 and 2014, respectively.  These exposures may change over time as business practices evolve. Currently, we do 
not hold any derivative contracts that hedge our foreign currency risk, but we may adopt such strategies in the future.  

For a discussion of the risks we face as a result of foreign currency fluctuations, see “Item 1A. Risk Factors” in Part I of 

this report. 

27 

  
 
 
 
 
ITEM 8.   

FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA 

THE HACKETT GROUP, INC.  
INDEX TO FINANCIAL STATEMENTS AND SCHEDULE 

Reports of Independent Registered Public Accounting Firms 

Consolidated Balance Sheets as of December 30, 2016 and January 1, 2016  

Consolidated Statements of Operations for the Years Ended December 30, 2016, January 1, 2016  

and January 2, 2015 

Consolidated Statements of Comprehensive Income for the Years Ended December 30, 2016, January 1, 2016 

 and January 2, 2015  

Consolidated Statements of Shareholders’ Equity for the Years Ended December 30, 2016, January 1, 2016 

 and January 2, 2015  

Consolidated Statements of Cash Flows for the Years Ended December 30, 2016, January 1, 2016 

and January 2, 2015 

Notes to Consolidated Financial Statements 

Schedule II - Valuation and Qualifying Accounts and Reserves 

Page 

29

31

32

33

34

35

36

54

28 

  
 
 
 
 
 
 
 
 
 
 
   
 
 
   
   
 
 
   
   
 
 
   
   
 
 
   
   
 
 
   
 
 
   
 
 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

To the Board of Directors and Shareholders 
The Hackett Group, Inc. 

We have audited the accompanying consolidated balance sheets of The Hackett Group, Inc. as of December 30, 2016 and January 1, 
2016, and the related consolidated statements of operations, comprehensive income, shareholders' equity, and cash flows for the years 
then ended. Our audits also include the financial statement schedule of The Hackett Group, Inc. listed in Item 15(a). These financial 
statements and financial statement schedule are the responsibility of the Company's management. Our responsibility is to express an 
opinion on these financial statements and schedule based on our audits. 

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those 
standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of 
material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial 
statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as 
evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. 

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of 
The Hackett Group, Inc. as of December 30, 2016 and January 1, 2016, and the results of their operations and their cash flows for the 
years then ended, in conformity with U.S. generally accepted accounting principles. Also, in our opinion, the related financial 
statement schedule, when considered in relation to the basic consolidated financial statements taken as a whole, presents fairly in all 
material respects the information set forth therein. 

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), The 
Hackett Group, Inc.'s internal control over financial reporting as of December 30, 2016, based on criteria established in Internal 
Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission in 2013, and 
our report dated March 10, 2017 expressed an unqualified opinion on the effectiveness of The Hackett Group, Inc.’s internal control 
over financial reporting. 

/s/  RSM US LLP 

Fort Lauderdale, Florida 
March 10, 2017 

29 

  
 
 
 
 
 
 
 
 
 
 
 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

Board of Directors and Shareholders 
The Hackett Group, Inc. 
Miami, Florida 

We have audited the accompanying consolidated statements of operations, comprehensive income, shareholders’ equity, and cash flows 
of The Hackett Group, Inc., for the year ended January 2, 2015. In connection with our audit of the financial statements, we have also 
audited the financial statement schedule listed in the accompanying index. These financial statements and schedule are the responsibility 
of the Company’s management. Our responsibility is to express an opinion on these financial statements and schedule based on our 
audit. 

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States).  Those 
standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of 
material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial 
statements, assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall 
presentation of the financial statements and schedule. We believe that our audit provides a reasonable basis for our opinion. 

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the results of its operations 
and its cash flows for the year ended January 2, 2015, in conformity with accounting principles generally accepted in the United States 
of America. 

Also, in our opinion, the financial statement schedule, when considered in relation to the basic consolidated financial statements taken 
as a whole, presents fairly, in all material respects, the information set forth therein. 

Miami, Florida    
March 18, 2015 

/s/ BDO USA, LLP 
Certified Public Accountants 

30 

  
 
  
 
  
 
 
 
 
 
 
THE HACKETT GROUP, INC. 
CONSOLIDATED BALANCE SHEETS  
(in thousands, except share data)  

ASSETS 
Current assets: 

Cash  
Accounts receivable and unbilled revenue, net of allowance of $2,574 and $1,881 

at December 30, 2016 and January 1, 2016, respectively 

Prepaid expenses and other current assets 

Total current assets 
Property and equipment, net 
Other assets 
Goodwill 

Total assets 

LIABILITIES AND SHAREHOLDERS' EQUITY
Current liabilities: 
Accounts payable 
Accrued expenses and other liabilities 

Total current liabilities 

Non-current deferred tax liability, net 
Long-term debt 

Total liabilities 

Commitments and contingencies 
Shareholders' equity: 

Preferred stock, $.001 par value, 1,250,000 shares authorized, none issued and outstanding 
Common stock, $.001 par value, 125,000,000 shares authorized; 54,785,193 and 53,847,479  

shares issued at December 30, 2016 and January 1, 2016, respectively 

Additional paid-in capital 
Treasury stock, at cost, 26,197,981 and 24,138,694 shares at December 30, 2016 and  

January 1, 2016, respectively 

Accumulated deficit 
Accumulated other comprehensive loss 

Total shareholders' equity 
Total liabilities and shareholders' equity 

December 30, 
2016 

January 1, 
2016 

  $ 

 19,710   $

 23,503

 47,399  
 1,704  
 68,813  
 14,774  
 3,336  
 72,376  
 159,299  

 9,089   $
 46,725  
 55,814  
 10,216  
 7,000  
 73,030  

 42,046
 1,938
 67,487
 14,102
 4,206
 74,584
 160,379

 8,300
 41,812
 50,112
 8,123
 —
 58,235

 —  

 —

 55  
 277,100  

 (122,756) 
 (56,581) 
 (11,549) 
 86,269  
 159,299   $

 54
 272,887

 (92,691)
 (70,134)
 (7,972)
 102,144
 160,379

  $ 

  $ 

  $ 

The accompanying notes are an integral part of the consolidated financial statements. 

31 

  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
 
 
 
   
 
   
 
 
 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
THE HACKETT GROUP, INC.  
CONSOLIDATED STATEMENTS OF OPERATIONS  
(in thousands, except per share data)  

Revenue: 

Revenue before reimbursements 
Reimbursements 

Total revenue 

Costs and expenses: 
Cost of service: 

Personnel costs before reimbursable expenses  

(includes $5,758, $5,359 and $3,556 of stock compensation 
expense in 2016, 2015 and 2014, respectively) 

Reimbursable expenses 

Total cost of service 

Selling, general and administrative costs   

(includes $3,007, $5,002 and $2,814 of stock compensation  
expense in 2016, 2015 and 2014, respectively) 

Bargain purchase gain from acquisition 
Restructuring cost  

Total costs and operating expenses 

Operating income 
Other income (expense): 

Interest income 
Interest expense 

Income from operations before income taxes  
Income tax expense  
Net income  
Basic net income per common share:

Income per common share from operations 
Weighted average common shares outstanding 

Diluted net income per common share: 

December 30, 
2016 

Year Ended 
January 1, 
2016 

January 2, 
2015 

  $

 259,907   $ 
 28,654  
 288,561  

 234,581   $
 26,359  
 260,940  

 213,519
 23,218
 236,737

 163,273  
 28,654  
 191,927  

 147,024  
 26,359  
 173,383  

 138,958
 23,218
 162,176

 62,081  
 —  
 —  
 254,008  
 34,553  

 65,632  
 —  
 —  
 239,015  
 21,925  

 —  
 (387)  
 34,166  
 12,625  
 21,541   $ 

 3  
 (412) 
 21,516  
 7,707  
 13,809   $

 0.74   $ 

 0.47   $

 29,082  

 29,620  

  $

  $

 61,386
 (3,015)
 3,604
 224,151
 12,586

 6
 (626)
 11,966
 2,255
 9,711

 0.34
 28,718

 0.33
 29,881

Income per common share from operations 
Weighted average common and common equivalent shares outstanding 

  $

 0.66   $ 

 0.43   $

 32,815  

 31,968  

The accompanying notes are an integral part of the consolidated financial statements. 

32 

  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
  
  
THE HACKETT GROUP, INC.  
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME  
(in thousands)  

Net income  
Foreign currency translation adjustment  
Total comprehensive income  

December 30, 
2016 
  $          21,541   $ 

  $

 (3,577)  
 17,964   $ 

Year Ended 
January 1, 
2016 

       13,809   $
 (1,807)  
 12,002   $

January 2, 
2015 

 9,711
 (1,714)
 7,997

The accompanying notes are an integral part of the consolidated financial statements. 

33 

  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
  
  
THE HACKETT GROUP, INC.  
CONSOLIDATED STATEMENTS OF SHAREHOLDERS’ EQUITY  
(in thousands)  

Common Stock 

  Shares 

  Amount 

Additional 
Paid in 
Capital 

Treasury Stock 

Accumulated    Comprehensive

Shares 

Amount 

Deficit 

Loss 

  Accumulated 

Other  

Total  
Shareholders' 
Equity 

 (22,189) $

 (80,406) $

 261,861 
 (1,837)

 —
 —  (1,800)

Balance at December 27, 2013 

Issuance of common stock 
Treasury stock purchased 
Amortization of restricted stock units 

and common stock subject to 
vesting requirements 

Dividend declared 
Net income 
Foreign currency translation 
Balance at January 2, 2015 

Issuance of common stock 
Treasury stock purchased 
Amortization of restricted stock units 

and common stock subject to 
vesting requirements 

Dividend declared 
Net income 
Foreign currency translation 
Balance at January 1, 2016 

Issuance of common stock 
Treasury stock purchased 
Amortization of restricted stock units 

and common stock subject to 
vesting requirements 

Dividend declared 
Net income 
Foreign currency translation 

Balance at December 30, 2016 

 52,143  $
 1,060 
 —

 —
 —
 —
 —
 53,203  $
 644 
 —

 —
 —
 —
 —
 53,847  $
 938 
 —

 —
 —
 —
 —
 54,785  $

 52  $
 1 
 —

 —
 —
 —
 —
 53  $
 1 
 —

 —
 —
 —
 —
 54  $
 1 
 —

 —
 —
 —
 —
 55  $

 4,888 
 —
 —
 —
 264,912 
 (1,543)
 —

 9,518 
 —
 —
 —
 272,887 
 (3,032)

 7,245 
 —
 —
 —
 277,100 

 —
 (10,929)

 —
 —
 —
 —

 —
 (30,065)

 —
 —
 —
 —

 —
 —
 —
 —

 —
 —
 —
 —

 (23,989) $

 (91,335) $

 —
 (149)

 —
 (1,356)

 —
 —
 —
 —

 —
 —
 —
 —

 (24,138) $

 (92,691) $

 —
 —  (2,059)

 (26,197) $  (122,756) $

 (83,880) $ 
 —  
 —  

 (4,451) $
 —
 —

 93,176 
 (1,836)
 (10,929)

 —  

 (3,508)
 9,711 

 —  
 (77,677) $ 
 —  
 —  

 —  

 (6,266)
 13,809 

 —  
 (70,134) $ 
 —  
 —  

 —  

 (7,988)
 21,541 

 —  
 (56,581) $ 

 —
 —
 —
 (1,714)
 (6,165) $
 —
 —

 —
 —
 —
 (1,807)
 (7,972) $
 —
 —

 —
 —
 —
 (3,577)
 (11,549) $

 4,888 
 (3,508)
 9,711 
 (1,714)
 89,788 
 (1,542)
 (1,356)

 9,518 
 (6,266)
 13,809 
 (1,807)
 102,144 
 (3,031)
 (30,065)

 7,245 
 (7,988)
 21,541 
 (3,577)
 86,269 

The accompanying notes are an integral part of the consolidated financial statements. 

34 

  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
   
 
   
   
 
   
 
   
 
   
 
 
  
THE HACKETT GROUP, INC.  
CONSOLIDATED STATEMENTS OF CASH FLOWS  
(in thousands)  

Cash flows from operating activities: 
Net income 
Adjustments to reconcile net income to net  

cash provided by operating activities: 

Depreciation expense 
Amortization expense 
Amortization of debt issuance costs 
Provision for doubtful accounts 
(Gain) loss on foreign currency transactions 
Restructuring costs  
Non-cash stock compensation expense 
Acquisition consideration reflected as compensation expense 
Bargain purchase gain from acquisition  
Deferred income tax expense 

Changes in assets and liabilities, net of acquisition: 

Increase in accounts receivable and unbilled revenue 
Decrease in prepaid expenses and other assets 
Increase (decrease) in accounts payable 
Increase (decrease) in accrued expenses and other liabilities 

Net cash provided by operating activities 

Cash flows from investing activities: 

Purchases of property and equipment 
Cash consideration paid for acquisition 
Cash acquired in acquisition 
Decrease in restricted cash 

Net cash used in investing activities 

Cash flows from financing activities: 

Proceeds from borrowings 
Payment of debt borrowings 
Debt issuance costs 
Dividends paid 
Proceeds from issuance of common stock 
Repurchases of common stock 

Net cash used in financing activities 

Effect of exchange rate on cash 

Net increase (decrease) in cash  
Cash at beginning of year 
Cash at end of year 
Supplemental disclosure of cash flow information: 
Cash paid for income taxes 
Cash paid for interest 

December 30, 
2016 

Year Ended 
January 1, 
2016 

January 2, 
2015 

  $

 21,541   $ 

 13,809   $

 9,711

 2,485  
 1,100  
 106  
 38  
 (594)  
 —  
 8,765  
 —  
 —  
 2,092  

 (4,709)  
 135  
 790  
 1,140  
 32,889  

 (3,179)  
 —  
 —  
 —  
 (3,179)  

 2,582  
 2,207  
 98  
 89  
 170  
 —  
 10,361  
 (3,440) 
 —  
 5,026  

 (4,761) 
 312  
 390  
 9,334  
 36,177  

 (3,002) 
 —  
 —  
 —  
 (3,002) 

 30,000  
 (23,000)  
 (237)  
 (7,163)  
 984  
 (34,083)  
 (33,499)  
 (4)  
 (3,793)  
 23,503  
 19,710   $ 

 2,500  
 (20,763) 
 (14) 
 (3,067) 
 945  
 (3,838) 
 (24,237) 
 (43) 
 8,895  
 14,608  
 23,503   $

 2,357
 2,212
 95
 785
 8
 3,604
 6,370
 —
 (3,015)
 1,949

 (2,848)
 42
 (171)
 (2,340)
 18,759

 (3,097)
 (2,877)
 522
 354
 (5,098)

 10,500
 (11,487)
 (22)
 (3,508)
 937
 (13,702)
 (17,282)
 30
 (3,591)
 18,199
 14,608

 8,757   $ 
 282   $ 

 268   $
 335   $

 893
 538

  $

  $
  $

The accompanying notes are an integral part of the consolidated financial statements. 

35 

  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
  
 
THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

1. Basis of Presentation and General Information  

Nature of Business  

The Hackett Group is an intellectual property-based strategic consultancy and leading enterprise benchmarking and best 
practices implementation firm to global companies. Services include business transformation, enterprise performance management, 
working capital management, and global business services. The Hackett Group also provides dedicated expertise in business strategy, 
operations, finance, human capital management, strategic sourcing, procurement, and information technology, including its award-
winning Oracle EPM and SAP practices.  

Basis of Presentation and Consolidation  

The accompanying consolidated financial statements include the Company’s accounts and those of its wholly-owned 

subsidiaries which the Company is required to consolidate. The Company consolidates the assets, liabilities, and results of operations 
of its entities.  

Fiscal Year  

The Company’s fiscal year generally consists of a 52-week period and periodically consists of a 53-week period as each fiscal 

year ends on the Friday closest to December 31. Fiscal years 2016, 2015 and 2014 ended on December 30, 2016, January 1, 2016 and 
January 2, 2015, respectively. References to a year included in the consolidated financial statements refer to a fiscal year rather than a 
calendar year.  

Cash and Restricted Cash  

The Company considers all short-term investments with maturities of three months or less to be cash equivalents to the extent 

that it places its temporary cash investments with high credit quality financial institutions. At times, such investments may be in 
excess of the F.D.I.C. insurance limits.  

As of December 30, 2016 and January 1, 2016, the Company did not have any restricted cash balances or cash equivalents.  

Allowance for Doubtful Accounts 

The Company maintains allowances for doubtful accounts for estimated losses resulting from its clients not making required 
payments. Management makes estimates of the collectability of accounts receivable and critically reviews accounts receivable and 
analyzes historical bad debts, past-due accounts, client credit-worthiness and current economic trends when evaluating the adequacy 
of the allowance for doubtful accounts. If the financial condition of the Company’s clients were to deteriorate, resulting in their 
inability to make payments, additional allowances may be required.  

Dividends  

In December 2012, the Company’s Board of Directors approved the initiation of an annual cash dividend program in the 

amount of $0.10 per share. In 2014, the Company’s Board of Directors approved an increase in the annual dividend payment from 
$0.10 per share to $0.12 per share. In 2015, the Company’s Board of Directors approved an increase in the annual dividend payment 
from $0.12 to $0.20 per share, to be paid semi-annually.  In fiscal 2016, the Company’s Board of Directors approved an increase in the 
annual dividend to $0.26 per share, to be paid semi-annually. In 2016, the Company paid dividends of $0.23 per share.  Subsequent to 
fiscal year end 2016, the Company’s Board of Directors approved an additional increase from $0.26 per share to $0.30 per share to be 
paid semi-annually.  The Company’s dividend policy is reviewed periodically by the Board of Directors. The amount and timing of all 
dividend payments is subject to the discretion of the Board of Directors and will depend upon business conditions, contractual 
obligations, legal restrictions, results of operations, financial conditions and other factors. 

 Property and Equipment, Net  

Property and equipment are recorded at cost. Depreciation is calculated to amortize the depreciable assets over their useful lives 

using the straight-line method and commences when the asset is placed in service. The range of estimated useful lives is three to ten 
years. Leasehold improvements are amortized on a straight-line basis over the term of the lease or the estimated useful life of the 
improvement, whichever is shorter. Expenditures for repairs and maintenance are charged to expense as incurred. Expenditures for 
betterments and major improvements are capitalized. The carrying amount of assets sold or retired and related accumulated 
depreciation are removed from the balance sheet in the year of disposal and any resulting gains or losses are included in the 
consolidated statements of operations.  

36 

 
 
THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

1. Basis of Presentation and General Information (continued) 

The Company capitalizes the costs of internal-use software, which generally includes hardware, software, and payroll-related 
costs for employees who are directly associated with, and who devote time, to the development of internal-use computer software. 

Long-Lived Assets (excluding Goodwill and Other Intangible Assets)  

Long-lived assets are reviewed for impairment whenever events or circumstances indicate that the carrying amount of an asset 
may not be fully recoverable. If an evaluation is required, the estimated future undiscounted cash flows associated with the asset are 
compared to the asset’s carrying amount to determine if there has been an impairment. The amount of an impairment is calculated as 
the difference between the fair value of the asset and its carrying value. Estimates of future undiscounted cash flows are based on 
management’s view of growth rates for the related business, anticipated future economic conditions and estimates of residual values. 

Business Combinations 

For transactions that are considered business combinations, the Company utilizes fair values in determining the carrying values 

of the purchased assets and assumed liabilities, which are recorded at fair value at acquisition date, and identifiable intangible assets 
are recorded at fair value. Costs directly related to the business combinations are recorded as expenses as they are incurred. Fair values 
are subject to refinement for up to one year after the closing date of an acquisition as information relative to closing date fair values 
become available. A bargain purchase gain on an acquisition occurs when the net of the estimated fair value of the assets acquired and 
liabilities assumed exceeds the consideration paid. 

Goodwill and Other Intangible Assets  

Goodwill and intangible assets deemed to have indefinite lives are not amortized, but rather are tested for impairment on an 
annual basis, or more frequently if events or changes in circumstances indicate potential impairment. Finite-lived intangible assets are 
amortized over their useful lives. The excess cost of the acquisition over the fair value of the net assets acquired is recorded as 
goodwill.  

Goodwill is tested at least annually for impairment at the reporting unit level utilizing the market approach. The reporting units 
consist of The Hackett Group (including Benchmarking, Business Transformation, Business Transformation Enterprise Performance 
Management (“EPM”), Strategy and Operations and Executive Advisory Programs) and Hackett Technology Solutions (including 
SAP ERP and SAP Application Maintenance and Support (“AMS”), Oracle EPM and EPM AMS). In assessing the recoverability of 
goodwill and intangible assets, the Company utilizes the market approach and makes estimates based on assumptions regarding 
various factors to determine if impairment tests are met. The market approach utilizes valuation multiples based on operating data 
from publicly traded companies within the same industry. Multiples derived from guideline companies provide an indication of how 
much a knowledgeable investor in the marketplace would be willing to pay for a company. These multiples are then applied to the 
Company’s reporting units to arrive at an indication of value. This approach contains management’s judgment, using appropriate and 
customary assumptions available at the time.  

The Company performed its annual step one impairment test of goodwill in the fourth quarter of fiscal years 2016 and 2015 and 

determined that goodwill was not impaired. The carrying amount and activity of goodwill attributable to The Hackett Group and 
Hackett Technology Solutions was as follows (in thousands):  

Balance at January 2, 2015 

Foreign currency translation adjustment  

Balance at January 1, 2016 

Foreign currency translation adjustment  

Balance at December 30, 2016 

The Hackett 
Group  

Hackett  
Technology 
Solutions  

  $

  $

 44,295 
 (845)
 43,450 
 (2,208)
 41,242 

$

$

 31,134 
 —
 31,134 
 —
 31,134 

$

$

Total  

 75,429 
 (845)
 74,584 
 (2,208)
 72,376 

Other intangible assets are tested for potential impairment whenever events or changes in circumstances suggest that the 

carrying value of an asset may not be fully recoverable. If an evaluation is required, the estimated future undiscounted cash flows 
associated with the asset are compared to the asset’s carrying amount to determine if there has been an impairment. The amount of an 
impairment is calculated as the difference between the fair value of the asset and its carrying value. Estimates of future undiscounted 
cash flows are based on management’s view of growth rates for the related business, anticipated future economic conditions and 
estimates of residual values. Other intangible assets arise from business combinations and consist of customer relationships, customer 
backlog and trademarks that are amortized on a straight-line or accelerated basis over periods of up to five years.  

37 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
  
THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

1. Basis of Presentation and General Information (continued) 

Other intangible assets, included in other assets in the accompanying consolidated balance sheets, consist of the following (in 

thousands):  

Gross carrying amount 
Accumulated amortization 
Foreign currency translation adjustment 

December 30, 
2016 

January 1, 
2016 

  $ 

  $ 

 22,448   $
 (19,779) 
 33  
 2,702   $

 22,448
 (18,679)
 33
 3,802

All of the Company’s intangible assets are expected to be fully amortized by the end of 2018.  For the year ended December 30, 

2016, the Company recorded $1.1 million of amortization expense. The estimated future amortization expense of intangible assets as 
of December 30, 2016 is as follows: $1.5 million in 2017 and $1.2 million in 2018. See Note 14 for further discussion.  

Revenue Recognition  

Revenue is principally derived from fees for services generated on a project-by-project basis. Revenue for services rendered is 

recognized on a time and materials basis or on a fixed-fee or capped-fee basis.  

Revenue for time and materials contracts is recognized based on the number of hours worked by our consultants at an agreed 

upon rate per hour and is recognized in the period in which services are performed.  

Revenue related to fixed-fee or capped-fee contracts is recognized on the proportional performance method of accounting based 
on the ratio of labor hours incurred to estimated total labor hours. This percentage is multiplied by the contracted dollar amount of the 
project to determine the amount of revenue to recognize in an accounting period. The contracted dollar amount used in this calculation 
excludes the amount the client pays for reimbursable expenses. There are situations where the number of hours to complete projects 
may exceed the original estimate. These increases can be as a result of an increase in project scope, unforeseen events that arise, or the 
inability of the client or the delivery team to fulfill their responsibilities. On an on-going basis, project delivery, Office of Risk 
Management and finance personnel review hours incurred and estimated total labor hours to complete projects. Any revisions in these 
estimates are reflected in the period in which they become known. If the Company estimates indicate that a contract loss will occur, a 
loss provision will be recorded in the period in which the loss first becomes probable and reasonably estimable. Contract losses are 
determined to be the amount by which the estimated direct costs of the contract exceed the estimated total revenue that will be 
generated by the contract and are included in total cost of service.  

Revenue from advisory services is recognized ratably over the life of the agreements.  

Additionally, the Company earns revenue from the resale of software licenses and maintenance contracts. Revenue for the resale 

software and software licenses is recognized upon contract execution and customer receipt of software. Revenue from maintenance 
contracts is recognized ratably over the life of the agreements.  

Revenue for contracts with multiple elements is allocated based on the respective selling price of the individual elements. 

Unbilled revenue represents revenue for services performed that have not been invoiced. If the Company does not accurately 
estimate the scope of the work to be performed, or does not manage its projects properly within the planned periods of time, or does 
not meet clients’ expectations under the contracts, then future consulting margins may be negatively affected or losses on existing 
contracts may need to be recognized. Any such reductions in margins or contract losses could be material to the Company’s results of 
operations.  

Sales tax collected from customers and remitted to the applicable taxing authorities is accounted for on a net basis, with no 

impact on revenue.  

Revenue before reimbursements excludes reimbursable expenses charged to clients. Reimbursements, which include travel and 

out-of-pocket expenses, are included in revenue, and an equivalent amount of reimbursable expenses is included in cost of service.  

The agreements entered into in connection with a project, whether time and materials based or fixed-fee or capped-fee based, 

typically allow clients to terminate early due to breach or for convenience with 30 days’ notice. In the event of termination, the client 
is contractually required to pay for all time, materials and expenses incurred by the Company through the effective date of the 
termination. In addition, from time to time the Company enters into agreements with its clients that limit its right to enter into business 
relationships with specific competitors of that client for a specific time period. These provisions typically prohibit the Company from 
performing a defined range of services which it might otherwise be willing to perform for potential clients. These provisions are 
generally limited to six to twelve months and usually apply only to specific employees or the specific project team.  

38 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
  
THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

1. Basis of Presentation and General Information (continued) 

Stock Based Compensation  

The Company recognizes compensation expense for awards of equity instruments to employees based on the grant-date fair 

value of those awards, with limited exceptions, over the requisite service period.  

Restructuring Reserves  

Restructuring reserves reflect judgments and estimates of the Company’s ultimate costs of severance, closure and consolidation 

of facilities and settlement of contractual obligations under its operating leases, including sublease rental rates, absorption period to 
sublease space and other related costs. The Company reassesses the reserve requirements to complete each individual plan under the 
restructuring programs at the end of each reporting period. If these estimates change in the future or actual results differ from the 
Company’s estimates, additional charges may be required.  

Income Taxes  

Deferred tax assets and liabilities are determined based on differences between the financial reporting carrying values and tax 
bases of assets and liabilities, and are measured by using enacted tax rates expected to apply to taxable income in the years in which 
those differences are expected to reverse. Deferred income taxes also reflect the impact of certain state operating loss and tax credit 
carryforwards. A valuation allowance is provided if the Company believes it is more likely than not that all or some portion of the 
deferred tax asset will not be realized. An increase or decrease in the valuation allowance, if any, that results from a change in 
circumstances, and which causes a change in the Company’s judgment about the realizability of the related deferred tax asset, is 
included in the tax provision.  

The Company utilized a more-likely-than-not threshold for financial statement recognition and measurement of a tax position 
taken or expected to be taken in a tax return. This interpretation also provides guidance on de-recognition of income tax assets and 
liabilities, classification of current and deferred income tax assets and liabilities, accounting for interest and penalties associated with 
tax positions, accounting for income taxes in interim periods and income tax disclosures. The Company reports penalties and tax-
related interest expense as a component of income tax expense.  

Net Income per Common Share  

Basic net income per common share is computed by dividing net income by the weighted average number of common shares 

outstanding during the period. With regard to common stock subject to vesting requirements and restricted stock units issued to 
employees, the calculation includes only the vested portion of such stock.  

The potential issuance of common shares upon the exercise, conversion or vesting of unvested restricted stock units, common 

stock subject to vesting, stock options and stock appreciation right units ("SARs"), as calculated under the treasury stock method, may 
be dilutive. Diluted net income per share is computed by dividing the net income by the weighted average number of common shares 
outstanding, and will increase by the assumed conversion of other potentially dilutive securities during the period.  

The following table reconciles basic and diluted weighted average shares:  

Basic weighted average common shares outstanding 
Effect of dilutive securities: 

Unvested restricted stock units and common stock subject 

to vesting requirements issued to employees 

Common stock issuable upon the exercise of stock options and SARs 

Dilutive weighted average common shares outstanding 

December 30, 
2016 

Year Ended 
January 1, 
2016 

 29,082,253  

 29,620,361  

January 2, 
2015 
 28,718,263

 1,413,893  
 2,319,245  

 1,617,820  
 729,447  

 1,152,974
 9,765

 32,815,391  

 31,967,628  

 29,881,002

There were 0.8 million, 0.5 million and 0.3 million shares of underlying awards granted excluded from the above reconciliation 
for the years ended 2016, 2015 and 2014, respectively, as their inclusion would have had an anti-dilutive effect on diluted net income 
per share.  

Fair Value of Financial Instruments  

The Company’s financial instruments consist of cash and cash equivalents, accounts receivable and unbilled revenue, accounts 
payable, accrued expenses and other liabilities and debt. As of December 30, 2016 and January 1, 2016, the carrying amount of each 

39 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

1. Basis of Presentation and General Information (continued) 

financial instrument, with the exception of debt, approximated the instrument’s fair value due to the short-term nature and maturity of 
these instruments.  

The Company uses significant other observable market data or assumptions (Level 2 inputs as defined in accounting guidance) 
that it believes market participants would use in pricing debt. The fair value of the debt approximated its carrying amount using Level 
2 inputs, due to the short-term variable interest rates based on market rates utilizing the market approach.  

Concentration of Credit Risk  

The Company provides services primarily to Global 2000 companies and other sophisticated buyers of business consulting and 
information technology services. The Company performs ongoing credit evaluations of its major customers and maintains reserves for 
potential credit losses. In 2016, 2015 and 2014, no customer accounted for more than 5% of total revenue.  

Management’s Estimates  

The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions 
that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities as of the date of the financial 
statements and the reported amounts of revenue and expenses during the reporting period. Actual results could differ from those 
estimates.  

Other Comprehensive Income  

The Company reports its comprehensive income in accordance with FASB ASC Topic 220, Comprehensive Income, which 
establishes standards for reporting and presenting comprehensive income and its components in a full set of financial statements. 
Other comprehensive income consists of net income and cumulative currency translation adjustments.  

Translation of Non-U.S. Currency Amounts  

The assets and liabilities held by the Company’s foreign entities that have a functional currency other than the U.S. Dollar are 

translated into U.S. Dollars at exchange rates in effect at the end of each reporting period. Foreign entity revenue and expenses are 
translated into U.S. Dollars at the average rates that prevailed during the period. The resulting net translation gains and losses are 
reported as foreign currency translation adjustments in shareholders’ equity as a component of accumulated other comprehensive loss. 
Gains and losses from foreign currency transactions are included in net income.  

Segment Reporting  

The Company engages in business activities in one operating segment, which provides business and technology consulting 

services.  

Recent Accounting Pronouncements  

In May 2014, the Financial Accounting Standards Board (“FASB”) issued guidance on revenue recognition, which provides for 

a single, principles-based model for revenue recognition and replaces the existing revenue recognition guidance. The guidance is 
effective for annual and interim periods beginning on or after December 15, 2017 and will replace most existing revenue recognition 
guidance under U.S. GAAP when it becomes effective. It permits the use of either a retrospective or cumulative effect transition 
method and early adoption is permitted, however not before December 15, 2016. The Company has not yet selected a transition 
method and is in the process of evaluating the effect this standard will have on its consolidated financial statements and related 
disclosures. 

In April 2015, the FASB issued amendments to its guidance which are intended to simplify the balance sheet presentation of 

debt issuance costs. These amendments require that debt issuance costs related to a recognized debt liability be presented in the 
balance sheet as a direct deduction from the carrying amount of the debt liability, consistent with debt discounts. The recognition and 
measurement guidance for debt issuance costs are not affected by this update. The amendments are effective for annual and interim 
periods beginning after December 15, 2015 and requires a retrospective transition method. Early adoption is permitted for financial 
statements that have not been previously issued. This adoption did not have a material impact on the Company’s consolidated 
financial statements.  

On November 20, 2015, the FASB issued guidance which requires an entity to present all deferred tax assets and liabilities as 

non-current in a classified balance sheet. The update becomes effective January 1, 2017, however early adoption is permitted. The 
Company chose early adoption for the periods presented.  

40 

 
 
THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

1. Basis of Presentation and General Information (continued) 

In February 2016, the FASB issued guidance on leases which supersedes the current lease guidance. The core principle requires 

lessees to recognize the assets and liabilities that arise from nearly all leases on the balance sheet. Accounting applied by lessors will 
remain largely consistent with previous guidance. The amendments are effective for fiscal years beginning after December 15, 2018, 
including interim periods within those fiscal years. Early adoption is permitted. The Company is currently assessing the impact of this 
standard on its consolidated financial statements. 

In March 2016, the FASB issued guidance on employee share-based payment accounting, which is intended to simplify several 

aspects of the accounting for share-based payment transactions, including the income tax consequences, classification of awards as 
either equity or liabilities and classification on the statement of cash flows. This update becomes effective for annual and interim 
periods beginning after December 15, 2016, with early adoption permitted. The Company is currently evaluating the impact of this 
new guidance. 

Reclassifications  

Certain prior period amounts in the consolidated financial statements, and notes thereto, have been reclassified to conform to 

current period presentation.   

2. Fair Value Measurement  

The Company records its assets and liabilities in accordance with FASB ASC Topic 820, Fair Value Measurements and 
Disclosures (“ASC 820”). ASC 820 defines fair value as the exchange price that would be received for an asset or paid to transfer a 
liability (exit price) in the principal or most advantageous market for the asset or liability in an orderly transaction between market 
participants on the measurement date. ASC 820 also establishes a fair value hierarchy which requires an entity to maximize the use of 
observable inputs and minimize the use of unobservable inputs when measuring fair value. ASC 820 describes the following three 
levels of inputs that may be used to measure fair value:  

Level 1: Quoted market prices in active markets for identical assets or liabilities  

Level 2: Observable market-based inputs or unobservable inputs that are corroborated by market data  

Level 3: Unobservable inputs that are not corroborated by market data  

3. Accounts Receivable and Unbilled Revenue, Net  

Accounts receivable and unbilled revenue, net, consists of the following (in thousands):  

Accounts receivable 
Unbilled revenue 
Allowance for doubtful accounts 

December 30, 
2016 

January 1, 
2016 

  $ 

  $ 

 39,335   $
 10,638  
 (2,574) 
 47,399   $

 33,159
 10,768
 (1,881)
 42,046

Accounts receivable as of December 30, 2016 and January 1, 2016, is net of uncollected advanced billings. Unbilled revenue as 

of December 30, 2016 and January 1, 2016 includes recognized recoverable costs and accrued profits on contracts for which billings 
had not been presented to clients. 

41 

 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

4. Property and Equipment, net 

Equipment 
Software 
Leasehold improvements 
Furniture and fixtures 

Less accumulated depreciation 

December 30, 
2016 

January 1, 
2016 

  $ 

  $ 

 6,580   $
 26,983  
 373  
 493  
 34,429  
 (19,655) 
 14,774   $

 6,460
 24,049
 431
 494
 31,434
 (17,332)
 14,102

Depreciation expense for the years ended December 30, 2016, January 1, 2016 and January 2, 2015, was $2.5 million, $2.6 

million, and $2.4 million, respectively, and is included in selling, general and administrative costs in the accompanying consolidated 
statements of operations. The increase in accumulated depreciation in 2016, as compared to 2015, relates to depreciation expense and 
the impact of foreign currency translation adjustments. 

5. Accrued Expenses and Other Liabilities  

Accrued expenses and other liabilities consist of the following (in thousands):  

Accrued compensation and benefits 
Accrued bonuses 
Accrued dividend payable 
Deferred revenue 
Accrued sales, use, franchise and VAT tax 
Non-cash stock compensation accrual 
Income tax payable 
Other accrued expenses 

Total accrued expenses and other liabilities 

6. Lease Commitments  

December 30, 
2016 

January 1, 
2016 

  $ 

  $ 

 4,412   $
 13,038  
 4,023  
 10,975  
 3,791  
 4,225  
 4,437  
 1,824  
 46,725   $

 3,934
 13,279
 3,199
 11,433
 1,946
 2,704
 3,087
 2,230
 41,812

The Company has operating lease agreements for its premises that expire on various dates through July 2024. Rent expense for 

the years ended December 30, 2016, January 1, 2016 and January 2, 2015 was $2.3 million, $2.2 million and $2.2 million, 
respectively.  

Future minimum lease commitments under non-cancelable operating leases as of December 30, 2016, are as follows (in 

thousands):  

2017 
2018 
2019 
2020 
2021 
Thereafter 
Total 

Rental  
Payments 

 1,961
 1,518
 1,444
 928
 692
 794
 7,337

  $

  $

42 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
  
 
 
7. Credit Facility  

THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

The Company entered into a credit agreement with Bank of America, N.A. ("Bank of America"), pursuant to which Bank of 

America agreed to lend the Company up to $20.0 million pursuant to a revolving line of credit (the “Revolver”) and up to $47.0 
million pursuant to a term loan (“the Term Loan”, and together with the Revolver, the “Credit Facility”). During 2015, the Company 
paid off the remaining balance on both the Term Loan and Revolver. As of January 1, 2016, the Company had fully utilized and paid 
off its Term Loan and had no outstanding balance on the Revolver. 

On May 9, 2016, the Company amended and restated the credit agreement with Bank of America to:  

(cid:120)  Provide for up to an additional $25.0 million of borrowing under the Revolver for a total borrowing capacity of $45.0 

million; and to 

(cid:120)  Extend the maturity date on the Revolver to May 9, 2021, five years from the date of this amendment of the Credit 

Agreement.  

The obligations of Hackett under the Credit Facility are guaranteed by active existing and future material U.S. subsidiaries of 
Hackett (the “U.S. Subsidiaries”), and are secured by substantially all of the existing and future property and assets of Hackett and the 
U.S. Subsidiaries, a 100% pledge of the capital stock of the U.S. Subsidiaries, and a 66% pledge of the capital stock of Hackett’s 
direct foreign subsidiaries (subject to certain exceptions). 

The interest rates per annum applicable to loans under the Credit Facility will be, at the Company’s option, equal to either a base 

rate or a LIBOR base rate, plus an applicable margin percentage. The applicable margin percentage is based on the consolidated 
leverage ratio, as defined in the Credit Agreement. As of December 30, 2016, the applicable margin percentage was 1.50% per annum 
based on the consolidated leverage ratio, in the case of LIBOR rate advances, and 0.75% per annum, in the case of base rate advances. 
The interest rate as of December 30, 2016 was 2.18%. 

The Company is subject to certain covenants, including total consolidated leverage, fixed cost coverage, adjusted fixed cost 
coverage and liquidity requirements, each as set forth in the Credit Agreement, subject to certain exceptions.  As of December 30, 
2016, the Company was in compliance with all covenants.   

In connection with the Credit Facility, the Company incurred $0.2 million of debt issuance costs. These costs are amortized over 

the remaining life of the Credit Facility and are included in Other Assets in the accompanying consolidated balance sheet. 

During the quarter ended July 1, 2016, the Company borrowed $25.0 million on the Revolver and through the year ended 
December 30, 2016, the Company has paid down $18.0 million, leaving $7.0 million outstanding under the Revolver, excluding the 
debt issuance costs of $0.4 million as of December 30, 2016. Subsequent to year end, the Company borrowed $8.0 million from the 
Revolver. 

2017 
2018 
2019 
2020 
2021 
Thereafter 
Total 

8. Income Taxes  

Principal 

  Amortization 

Payments 

  $

  $

 —
 —
 —
 —
 7,000
 —
 7,000

The Company files federal income tax returns, as well as multiple state, local and foreign jurisdiction tax returns. A number of 

years may elapse before an uncertain tax position is audited and finally resolved. While it is often difficult to predict the final outcome 
or the timing of resolution on any particular uncertain tax position, the Company believes that its reserves for income taxes reflect the 
most probable outcome. The Company adjusts these reserves, as well as the related interest, in light of changing facts and 
circumstances. The resolution of a matter would be recognized as an adjustment to the provision for income taxes and the effective tax 
rate in the period of resolution. The Company is no longer subject to examinations of its federal income tax returns by the Internal 
Revenue Service for years through 2012 and all significant state, local and foreign matters have been concluded for years through 
2012.  In the first quarter of 2017, the IRS commenced an examination of the Company’s U.S. income tax return for fiscal year 2014.

43 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
  
 
THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

8. Income Taxes (continued) 

The components of income before income taxes are as follows (in thousands):     

Domestic 
Foreign 
Income before income taxes 

December 30, 
2016 

Year Ended 
January 1, 
2016 

  $

  $

 28,611 
 5,555 
 34,166 

$

$

 16,249
 5,267
 21,516

The components of income tax expense (benefit) are as follows (in thousands):  

Current tax expense  

      Federal 
      State 
      Foreign 

Deferred tax expense (benefit) 

      Federal 
      State 
      Foreign 

Income tax expense  

December 30, 
2016 

Year Ended 
January 1, 
2016 

$

$

 8,969 
 1,065 
 252 
 10,286 

 789 
 667 
 883 
 2,339 
 12,625 

$

$

 2,042
 463
 224
 2,729

 3,566
 529
 883
 4,978
 7,707

January 2, 
2015 

 6,549
 5,417
 11,966

January 2, 
2015 

 155
 131
 132
 418

 200
 (238)
 1,875
 1,837
 2,255

$

$

$

$

A reconciliation of the federal statutory tax rate with the effective tax rate is as follows:  

U.S statutory income tax expense rate 
State income taxes, net of federal income tax expense 
Valuation reduction 
Meals and entertainment 
Foreign rate differential 
Bargain purchase gain 
Foreign exchange loss  
Other, net 
Effective tax rate 

December 30, 
2016 
 35.0 %
 3.3
 (0.7)
 0.8
 (1.8)
 —
 0.1
 0.2
 36.9 %

Year Ended 
January 1, 
2016 
 35.0  %
 3.0 
 (0.8)
 1.2 
 (3.1)
 — 
 (0.2)
 0.7 
 35.8  %

January 2, 
2015 
 35.0 %
 (0.6)
 (1.0)
 2.0
 (10.6)
 (8.7)
 0.1
 2.6
 18.8 %

The components of the net deferred income tax asset (liability) are as follows (in thousands):  

44 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

8. Income Taxes (continued) 

Deferred income tax assets: 
   Allowance for doubtful accounts 
   Net operating loss and tax credits carryforward 
   Accrued expenses and other liabilities 

Valuation allowance 

Deferred income tax liabilities: 
   Depreciation  
   Tax over book amortization on goodwill and intangibles 
   Other items 

Year Ended 

December 30, 
2016 

January 1, 
2016 

  $ 

 978   $

 2,182  
 4,089  
 7,249  
 (1,042) 
 6,207  

 (5,484) 
 (10,789) 
 (150) 
 (16,423) 
 (10,216)  $

 436
 3,229
 4,943
 8,608
 (1,287)
 7,321

 (4,929)
 (10,204)
 (311)
 (15,444)
 (8,123)

Net deferred income tax liability 

  $ 

As of December 30, 2016, the Company had $1.9 million of U.S. state net operating loss carryforwards. Additionally, at 

December 30, 2016, the Company had $4.1 million of foreign net operating loss carryforwards, of which $0.3 million related to 
operations in the U.K., $0.7 million related to operations in France and $0.9 million related to operations in Australia. A significant 
amount of the foreign net operating losses may be carried forward indefinitely.  

The liability method of accounting for deferred income taxes requires a valuation allowance against deferred tax assets if, based 

on the weight of available evidence, it is more likely than not that some or all of the deferred tax assets will not be realized. In 
determining the need for valuation allowances the Company considers evidence such as history of losses and general economic 
conditions. At December 30, 2016 and January 1, 2016, the Company had a valuation allowance of $1.0 million and $1.3 million, 
respectively, to reduce deferred income tax assets primarily related to foreign and state net operating loss and tax credit carryforwards.  

The undistributed earnings in foreign subsidiaries of approximately $2.4 million are permanently invested abroad and will not 
be repatriated to the U.S. in the foreseeable future. Because they are considered to be indefinitely reinvested, no U.S. federal or state 
deferred income taxes have been provided on these earnings. Upon distribution of those earnings, in the form of dividends or 
otherwise, the Company would be subject to both U.S. income taxes (subject to an adjustment for foreign tax credits) and withholding 
taxes payable to the various foreign countries in which it operates. Because of the availability of U.S. foreign tax credits, it is not 
practicable to determine the U.S. foreign income tax liability that would be payable if such earnings were not reinvested indefinitely.  

Penalties and tax-related interest expense are reported as a component of income tax expense. For the years ended December 30, 

2016 and January 1, 2016, the total amount of accrued income tax-related interest and penalties was $228 thousand and $202 
thousand, respectively.  

The Company prescribes a more-likely-than-not threshold for financial statement recognition and measurement of a tax position 

taken or expected to be taken in a tax return. This interpretation also provides guidance on de-recognition of income tax assets and 
liabilities, classification of current and deferred income tax assets and liabilities, accounting for interest and penalties associated with 
tax positions, accounting for income taxes in interim periods and income tax disclosures.  

The following table sets forth the detail and activity of the ASC 740-10 liability during the years ended December 30, 2016 and 

January 1, 2016 (in thousands):  

Beginning balance 
   Additions based on tax positions 
   Reduction for prior year tax deductions 
Ending balance 

Year Ended 

December 30, 
2016 

January 1, 
2016 

$

$

 712
 26
 —
 738

$

$

 792
 15
 (95)
 712

As of December 30, 2016 and January 1, 2016, the ASC 740-10, “Accounting for Uncertainty in Income Taxes”, liability of $0.7 
million and $0.7 million, respectively, was classified as a current liability and included in accrued expenses and other liabilities in the 
accompanying consolidated balance sheets.  

45 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
   
 
   
 
   
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

8. Income Taxes (continued) 

The Company does not believe there will be any material changes in its unrecognized tax positions over the next twelve months. The 
reversal of ASC 740-10 tax liabilities as of December 30, 2016 and January 1, 2016 would have a favorable impact on the effective 
tax rate in future period. 

9. Stock Based Compensation  

Stock Plans  

Total share based compensation included in net income for the years ended December 30, 2016, January 1, 2016 and January 2, 

2015 is as follows: 

(cid:3)
Restricted stock units 
Stock options and stock appreciation rights 
Common stock subject to vesting requirements 
(cid:3)
(cid:3)

Year Ended 

December 30, 

January 1, 

January 2, 

2016 

2016 

2015 

 7,550 (cid:3)
 — (cid:3)
 1,215 (cid:3)
 8,765 (cid:3)
(cid:3)

$ 

(cid:3)
$ 
(cid:3)

(cid:3)

 6,776 (cid:3)
 2,658 (cid:3)
 927 (cid:3)
 10,361 (cid:3)
(cid:3)

$ 

(cid:3)
$ 
(cid:3)

(cid:3)

 4,994
 477
 899
 6,370

(cid:3)
(cid:3) $ 
(cid:3)
(cid:3)
(cid:3)
(cid:3) $ 
(cid:3)
(cid:3)

(cid:3)

The number of shares available for future issuance under the Company's stock plans as of December 30, 2016 were 1,654,976. The 

Company issues new shares as they are required to be delivered under the plan.  

Stock Options and SARs 

The Company has granted stock options to employees and directors of the Company at exercise prices equal to the market value 
of the stock at the date of grant. The options generally vest ratably over four years, based on continued employment, with a maximum 
term of ten years. Stock option activity under the Company’s stock option plans for the year ended December 30, 2016 is summarized 
as follows:  

Outstanding as of January 1, 2016 

Exercised 
Forfeited or expired  

Outstanding as of December 30, 2016 
Exercisable at December 30, 2016 

Option Shares 

 230,167   $

 — 
 — 

 230,167   $
 230,167   $

Weighted Average
Exercise Price 

Weighted Average  
Remaining  
Contractual Term 

Aggregate 
Intrinsic Value 

 4.00  
 —  
 —  
 4.00  
 4.00  

 5.20   $
 5.20   $

 3,144,081
 3,144,081

46 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

9. Stock Based Compensation (continued) 

A summary of the Company’s stock option activity for the years ended January 1, 2016 and January 2, 2015 was as follows:  

Outstanding at beginning of year 

Exercised 
Forfeited or expired  

Outstanding at end of year 
Exercisable at end of year 

January 1, 2016 

January 2, 2015 

Option Shares 

Weighted Average
Exercise Price 

Option Shares 

Weighted Average
Exercise Price 

 297,667   $
 (67,500) 

 — 

 230,167   $
 90,167   $

 4.00  
 3.99  

 —  
 4.00  
 4.00  

 366,714   $
 (8,750)  

 (60,297)  
 297,667   $
 17,667   $

 4.39
 4.04

 6.35
 4.00
 3.96

The fair value of the SARs and stock options is estimated using the Black-Scholes option pricing valuation model. The 
determination of fair value is affected by the Company's stock price, expected stock price volatility, expected term of the award and 
the risk-free rate of interest.   

Other information pertaining to stock option activity during the years ended December 30, 2016, January 1, 2016 and January 2, 

2015 was as follows (in thousands):  

Total intrinsic value of stock options exercised 

  $

 —   $

 660   $

 36

December 30, 2016 

Year Ended 
January 1, 2016 

January 2, 2015 

On February 8, 2012, the Compensation Committee approved the fiscal year 2012 through 2015 equity compensation target for 
the Chief Executive Officer and Chief Operating Officer. Under this target, a single performance-based option grant was made to the 
Company’s Chief Executive Officer and the Chief Operating Officer of 1,912,500 options and 1,004,063 options, respectively, 
totaling 2,916,563 options, each with an exercise price of $4.00 and a fair value of $1.31. One-half of the options vest upon the 
achievement of at least 50% growth of pro forma earnings per share and the remaining half vest upon the achievement of at least 50% 
pro forma EBITDA growth. Pro forma EBITDA is defined as pro forma earnings (which specifically excludes non-cash stock 
compensation expense, intangible asset amortization expense, acquisition-related charges and gains, restructuring charges and assumes 
a normalized long-term cash rate of 30%) before interest, taxes and depreciation. Each metric can be achieved at any time during the 
six-year term of the award based on a trailing twelve month period measured quarterly. The grants will expire if neither target is 
achieved during the six-year term. The base year for the performance calculation is fiscal 2011 for both pro forma earnings per share 
and pro forma EBITDA performance targets.  

In March of 2013, the performance-based stock option grants were surrendered by the Company’s Chief Executive Officer and 

Chief Operating Officer and replaced with SARs, totaling 2,916,563, equal in number to the number of options granted to each of 
them in 2012. The terms and conditions and the specific performance targets that must be achieved in order for the SARs to vest are 
the same as those of the surrendered options, with the exception that the SARs will be settled in cash, stock or any combination 
thereof, at the Company’s discretion.  

The SARs related to the pro forma EPS target were earned and vested in the first quarter of 2015 with the Audit Committee’s 

approval of the Company’s 2014 financial statements and the SARs related to the pro forma EBITDA target were earned and vested in 
the first quarter of 2016 with the Audit Committee’s approval of the Company’s 2015 financial statements. As of December 30, 2016, 
no SARs had been exercised. 

In addition, 470,000 vested stock options were surrendered and replaced with SARs with an extended life during 2013.  

Subsequently, in 2014, the extended life of the SARS was rescinded and the SARS expired unexercised.  

SAR activity for the year ended December 30, 2016 was as follows: 

Outstanding as of January 1, 2016 

Expired 

Outstanding as of December 30, 2016 
Exercisable at December 30, 2016 

Number of SARs 

Weighted Average  
Exercise Price 

Weighted Average 
Fair Value 

 2,916,563   $

 — 

 2,916,563   $
 2,916,563   $

 4.00   $
 —  
 4.00   $
 4.00   $

 1.31
 —
 1.31
 1.31

47 

 
 
  
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

9. Stock Based Compensation (continued) 

The following assumptions were used to determine the fair value of the SARs granted to employees: 

Expected volatility 
Risk-free rate 
Expected term (in years) 

43%
0.35% - 1.00%
2-6

As of December 30, 2016, 100% of total outstanding options and SARs were performance-based. The Company did not record 
any compensation expense in 2016 related to the options and SARs, but did record $2.7 million of compensation expense in 2015 and 
$0.5 million in 2014, related to these options and SARs.  As of January 1, 2016, all stock compensation expense related to the 
outstanding options and SARs had been expensed.   

Restricted Stock Units  

Under the stock plans, participants may be granted restricted stock units, each of which represents a conditional right to receive 

a common share in the future. The restricted stock units granted under this plan generally vest over one of the following vesting 
schedules: (1) a four-year period, with 50% vesting on the second anniversary and 25% of the shares vesting on the third and fourth 
anniversaries of the grant date, (2) a four-year period, with 25% vesting on the first, second, third and fourth anniversary, or (3) a 
three-year period with 33% vesting on the first, second and third anniversary. Upon vesting, the restricted stock units will convert into 
an equivalent number of shares of common stock. The amount of expense relating to the restricted stock units is based on the closing 
market price of the Company’s common stock on the date of grant and is amortized on a straight-line basis over the applicable 
requisite service period. Restricted stock unit activity for the year ended December 30, 2016, was as follows:  

Nonvested balance as of January 1, 2016 

Granted 
Vested 
Forfeited  

Nonvested balance as of December 30, 2016 

Number of  
Restricted  
Stock Units 

Weighted Average  
Grant-Date  
Fair Value 

 2,135,236   $
 576,045  
 (900,558)  
 (31,243)  
 1,779,480   $

 6.85
 13.38
 5.89
 10.69
 9.02

The Company recorded restricted stock units based compensation expense of $7.6 million, $6.8 million and $5.0 million in 
2016, 2015 and 2014, respectively, which is included in stock compensation expense, based on the vesting provisions of the restricted 
stock units and the fair market value of the stock on the grant date. As of December 30, 2016, there was $7.6 million of total restricted 
stock unit compensation expense related to the nonvested awards not yet recognized, which is expected to be recognized over a 
weighted average period of 1.51 years. The Company accounts for certain restricted stock units under liability accounting as a result of 
the fixed monetary amount and a variable number of shares that will be issued. See Note 5 for further details. 

Common Stock Subject to Vesting Requirements  

Shares of common stock subject to vesting requirements were issued to employees of acquired companies. These shares vest 

over a period of up to five years. Compensation was based on the market value of the Company’s common stock at the time of grant 
and is recognized on a straight-line basis. The activity for common stock subject to vesting requirements for the year ended December 
30, 2016 was as follows:  

Nonvested balance as of January 1, 2016 

Granted 
Vested 
Forfeited  

Nonvested balance as of December 30, 2016 

Number of Shares of  
Common Stock  
Subject to Vesting  
Requirements 

Weighted Average  
Grant-Date  
Fair Value 

 747,525   $

 —  
 (240,820)  
 (1,645)  
 505,060   $

 8.77
 —
 8.29
 6.04
 9.00

Common stock subject to vesting requirements of $4.6 million was issued in 2015 in relation to the equity portion of the 

Technolab earn-out.  These shares are subject to a four year vesting period.   

48 

 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

9. Stock Based Compensation (continued) 

The Company recorded compensation expense of $1.2 million, $0.9 million and $0.9 million, during the years ended December 

30, 2016, January 1, 2016 and January 2, 2015, respectively, related to common stock subject to vesting requirements. As of 
December 30, 2016, there was $2.7 million of total stock based compensation expense related to common stock granted subject to 
vesting requirements not yet recognized, which is expected to be recognized over a weighted average period of 1.8 years. 

10. Shareholders’ Equity  

Employee Stock Purchase Plan  

Effective July 1, 1998, the Company adopted an Employee Stock Purchase Plan to provide substantially all employees who 
have completed three months of service as of the beginning of an offering period an opportunity to purchase shares of its common 
stock through payroll deductions. Purchases on any one grant are limited to 10% of eligible compensation. Shares of the Company’s 
common stock may be purchased by employees at six-month intervals at 95% of the fair market value on the last trading day of each 
six-month period. The aggregate fair market value, determined as of the first trading date of the offering period, of shares purchased 
by an employee may not exceed $25,000 annually.  The Employee Stock Purchase Plan expires on July 1, 2018. As of 2016, a total of 
29,606 shares of common stock were available for purchase under the plan. For plan years 2016, 2015 and 2014, 67,111 shares, 
48,356 shares and 94,333 shares, respectively, were issued for total proceeds of $1.0 million, $0.7 million, and $0.9 million, 
respectively. Subsequent to December 30, 2016 and subject to shareholder approval, the Company’s Board of Directors agreed to 
extend the Employee Stock Purchase Plan to July 1, 2023 and added 250,000 additional shares of common stock, which would 
increase the available shares of common stock to 279,606. 

     Treasury Stock  

On July 30, 2002, the Company announced that its Board of Directors approved the repurchase of up to $5.0 million of the 

Company’s common stock. Since the inception of the repurchase plan, the Board of Directors approved the repurchase of an 
additional $122.2 million of the Company’s common stock, thereby increasing the total program size to $127.2 million as of 
December 30, 2016. As of December 30, 2016, the Company had effected cumulative purchases under the plan of $122.8 million, 
leaving $4.4 million available for future purchases. There is no expiration of the authorization.  Under the repurchase plan, the 
Company may buy back shares of its outstanding stock from time to time either on the open market or through privately negotiated 
transactions, subject to market conditions and trading restrictions, excluding the above mentioned tender offers.  During 2016 and 
2015, the Company repurchased 2.1 million and 0.1 million shares of its common stock, respectively, at an average price per share of 
$14.60 and $9.10, respectively, for a total cost of $30.1 million and $1.3 million, respectively. As of December 30, 2016 and January 
1, 2016, the Company had repurchased 26.2 million and 24.1 million shares of its common stock, respectively, at an average price of 
$4.69 and $3.84 per share, respectively. Subsequent to year end, the Company repurchased 59 thousand shares of the Company’s 
stock from members of its Board of Directors for a total cost of $1.2 million, or $20.13 per share, leaving $3.2 million available for 
future purchases. 

The Company holds repurchased shares of its common stock as treasury stock and accounts for treasury stock under the cost 

method. 

On May 6, 2016, the Company’s Board of Directors approved the repurchase of 697 thousand shares of its common stock 

from the Company’s CEO, 732 thousand shares of its common stock from the Company’s COO, and 73 thousand shares of its 
common stock from the Company’s CFO for a total of approximately 1.5 million shares at a purchase price of $14.77 per share. The 
transaction was approved by the Audit Committee of the Board of Directors which is comprised solely of independent directors and 
was effected as part of the Company’s share repurchase program.  Following the transaction, Mr. Fernandez, Mr. Dungan and Mr. 
Ramirez remained the beneficial owners of 11.8%, 4.9% and 0.9% shares, respectively, of the outstanding common stock.  One of the 
primary reasons for this transaction was to lower the Company’s weighted average shares outstanding which had increased by 11% 
from the first quarter of 2015 as a result of the vesting of the SARs and appreciation in share price. The repurchase reduces weighted 
average shares outstanding by approximately 4% and is $0.03 to $0.04 accretive on an annualized basis. Based on the most recent 
SEC filings, including shares of Company common stock beneficially owned and shares that could be acquired upon the exercise of 
the SARs, Mr. Fernandez continues to be the largest beneficial shareholder of the Company.  

Shares purchased under the repurchase plan do not include shares withheld to satisfy withholding tax obligations. These 

withheld shares are never issued and in lieu of issuing the shares, taxes were paid on the employee’s behalf.  In 2016 and 2015, 294 
thousand shares were withheld and not issued for a cost of $4.0 million and 297 thousand shares were withheld and not issued for a 
cost of $2.5 million, respectively, which are included under issuance of common stock in the accompanying consolidated statements 
of shareholders’ equity. Subsequent to December 30, 2016, 173 thousand shares have been withheld for a total cost of $2.9 million. 

49 

 
 
 
  
THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

10. Shareholders’ Equity (continued) 

 Dividends  

In December 2012, the Company announced an annual dividend program of $0.10 per share. In December 2012 and 2013, the 
Company paid annual dividends of $0.10 per share, or $3.1 million to shareholders of record as of close of business on December 20, 
2012 and on December 10, 2013, respectively. In 2014, the Company increased the dividend to $0.12 per share, or $3.5 million, to 
shareholders of record as of close of business on December 10, 2014. In 2015, the Company increased the annual dividend to $0.20 
per share to be paid on a semi-annual basis which resulted in aggregate dividends of $3.1 million and $3.2 million paid to shareholders 
of record on June 29, 2015 and December 28, 2015, respectively.  In 2016, the Company increased the annual dividend to $0.26 per 
share to be paid on a semi-annual basis which resulted in aggregate dividends of $4.0 million and $4.0 million paid to shareholders of 
record on June 30, 2016 and December 22, 2016, respectively.   These dividends were paid from U.S. domestic sources and are 
accounted for as an increase to retained deficit. The dividend declared in December 2016 was paid in January 2017. Subsequent to 
December 30, 2016, the Company increased its annual dividend to $0.30 per share to be paid on a semi-annual basis. 

11. Benefit Plan  

The Company maintains a 401(k) plan covering all eligible employees. Subject to certain dollar limits, eligible employees may 

contribute up to 15% of their pre-tax annual compensation to the plan. The Company may make discretionary contributions on an 
annual basis. During fiscal years 2016, 2015 and 2014, the Company made matching contributions of 25% of employee contributions 
up to 4% of their gross salaries. The Company’s matching contributions were $0.6 million for the fiscal year ended December 30, 
2016 and $0.3 million for both of the fiscal years ended January 1, 2016 and January 2, 2015. 

12. Transactions with Related Parties  

On May 6, 2016, the Company’s Board of Directors approved the repurchase of 697 thousand shares of its common stock 

from the Company’s CEO, 732 thousand shares of its common stock from the Company’s COO, and 73 thousand shares of its 
common stock from the Company’s CFO for a total of approximately 1.5 million shares at a purchase price of $14.77 per share. The 
transaction was approved by the Audit Committee of the Board of Directors which is comprised solely of independent directors and 
was effected as part of the Company’s share repurchase program. See Note 10 for further details.  

During the year ended December 30, 2016, the Company bought back 25 thousand shares of its common stock from members 
of its Board of Directors for $0.4 million or $15.68 per share. Subsequent to year end, the Company repurchased 59 thousand shares of 
the Company’s stock from members of its Board of Directors for a total cost of $1.2 million or $20.13 per share. 

There were no related party transactions in 2015 and 2014. 

13. Litigation  

The Company is involved in legal proceedings, claims, and litigation arising in the ordinary course of business not specifically 

discussed herein. In the opinion of management, the final disposition of such matters will not have a material adverse effect on the 
Company’s consolidated financial position, cash flows or results of operations.  

14. Acquisition 

During the quarter ended March 28, 2014, the Company acquired the U.S., Canada and Uruguay operations of Technolab 

International Corporation ("Technolab"), an EPM AMS business.  

At closing, the seller received $3.0 million in cash, not subject to vesting, and $1.0 million in shares subject to vesting, which is 

being recorded as non-cash compensation over the service vesting period. The seller also had the ability to earn an additional $8.0 
million in a combination of cash, not subject to service vesting, and stock, subject to service vesting, based on a one-year profitability-
based earn-out contingent upon actual results achieved. The entire cash portion of the earn-out was recorded as compensation expense 
in 2014. The stock portion of the earn-out is being recorded as compensation expense over the service vesting period. During the third 
quarter of 2015, the Company settled the contingent earn-out with cash and stock issuances in accordance with the agreement. 

The purchase accounting resulted in a bargain purchase gain of $3.0 million on the acquisition and intangible assets with 

definite lives of $7.7 million which will be amortized over periods ranging from 2 years to 5 years. 

50 

 
 
 
  
 
THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

14. Acquisition (continued) 

The following table presents the purchase price allocation of the assets acquired and liabilities assumed, based on the fair values 

(in thousands): 

Total consideration 
Allocation of purchase price 
Cash 
Accounts receivable 
Total current assets acquired 
Intangible assets 
Total assets acquired 

Accrued expenses and other liabilities 
Deferred tax liability 
Total liabilities acquired 

Net assets identifiable assets 

Bargain purchase gain on acquisition 

Purchase Price 
Allocation 

 3,000 

 522 
 1,346 
 1,868 
 7,749 
 9,617 

 1,711 
 1,891 
 3,602 

 6,015 

 3,015 

$ 

$ 

$ 

The application of the acquisition method of accounting resulted in a bargain purchase gain of approximately $3.0 million.  

Pro forma results of Technolab have not been presented as the acquisition closed at the beginning of 2014 and therefore, the full 

year results of Technolab are included in the Company’s consolidated financial results. Technolab contributed total revenue of $10.3 
million and contribution before depreciation, amortization, interest, corporate overhead allocation and taxes of $3.3 million. 

The acquired intangible assets with definite lives are amortized over periods ranging from 2 to 5 years. The following table 

presents the intangible assets acquired from Technolab: 

Category 

Amount             

(in thousands) 

Useful Life       
(in years) 

Customer Base 
Trade Name 
Customer Backlog 
Non-Compete 

  $ 

  $ 

 4,727 
 115 
 2,031 
 876 
 7,749 

5 
2 
2 
5 

15. Geographic and Service Group Information  

Revenue, which is primarily based on the country of the Company’s contracting entity is attributed to geographic areas as 

follows (in thousands):  

Revenue: 

North America 
International (primarily European countries) 

Total revenue 

December 30, 
2016 

Year Ended 
January 1, 
2016 

January 2, 
2015 

$

  $

 246,249   $ 
 42,312  
 288,561   $ 

 218,719   $
 42,221  
 260,940   $

 190,050
 46,687
 236,737

51 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

15. Geographic and Service Group Information (continued) 

Long-lived assets are attributed to geographic areas as follows (in thousands): 

Long-lived assets: 
North America 
International (primarily European countries) 

Total long-lived assets 

December 30, 
2016 

January 1, 
2016 

$

  $

 78,200   $
 12,286  
 90,486   $

 78,230
 14,662
 92,892

As of December 30, 2016, January 1, 2016 and January 2, 2015, foreign assets included $11.9 million, $14.1 million and $15.0 

million, respectively, of goodwill related to the REL and Archstone acquisitions, in fiscal 2005 and 2009, respectively.  

In the following table, The Hackett Group service group encompasses Benchmarking, Business Transformation and Executive 

Advisory groups, and includes EPM Technologies. The SAP/ERP Solutions group encompasses SAP ERP (in thousands):  

The Hackett Group 
SAP/ERP Solutions 
     Total revenue 

December 30, 
2016 
 246,210   $ 
 42,351  
 288,561   $ 

  $

  $

Year Ended 
January 1, 
2016 
 221,341   $
 39,599  
 260,940   $

January 2, 
2015 
 196,145
 40,592
 236,737

52 

 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

16. Quarterly Financial Information (unaudited)  

The following table presents unaudited supplemental quarterly financial information for the years ended December 30, 2016 and 

January 1, 2016 (in thousands, except per share data):  

Total revenue 

Operating income  

Income from continuing operations 

Net income  

Basic net income per common share (2) 

Diluted net income per common share (2) 

Total revenue 
Operating income (1) 
Income from continuing operations  

Net income  

Basic net income per common share (2) 

Diluted net income per common share (2) 

Quarter Ended 

April 1,  
2016 

July 1,  
2016 

September 30, 
2016 

December 30,  
2016 

 61,973   $

 68,178   $ 

 66,810   $

 62,946

 7,240   $

 7,199   $

 4,382   $

 8,638   $ 

 8,528   $ 

 5,446   $ 

 9,007   $

 8,870   $

 5,488   $

 0.15   $

 0.19   $ 

 0.19   $

 0.13   $

 0.17   $ 

 0.17   $

 9,668

 9,569

 6,225

 0.22

 0.19

Quarter Ended 

April 3,  
2015 

July 3,  
2015 

October 2,  
2015 

January 1,  
2016 

 54,905   $
 4,635   $
 4,497   $

 59,423   $ 
 6,049   $ 
 5,940   $ 

 59,992   $
 4,943   $
 4,842   $

 3,005   $

 3,691   $ 

 3,058   $

 0.11   $

 0.13   $ 

 0.11   $

 0.10   $

 0.12   $ 

 0.10   $

 60,261
 6,298
 6,237

 4,055

 0.14

 0.12

  $

  $

  $

  $

  $

  $

  $
  $
  $

  $

  $

  $

(1) 

Fiscal quarters ended October 2, 2015 and January 1, 2016, each include $1.3 million of non-recurring, non-cash stock compensation expense 
related to the performance-based SARs awards tied to the achievement of the pro-forma EBITDA performance target. 

(2)  Quarterly basic and diluted net income per common share were computed independently for each quarter and do not necessarily total to the 

year to date basic and diluted net income per common share. 

53 

 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
  
 
THE HACKETT GROUP, INC.  
SCHEDULE II – VALUATION AND QUALIFYING ACCOUNTS AND RESERVES  
YEARS ENDED DECEMBER 30, 2016, JANUARY 1, 2016 AND JANUARY 2, 2015  
 (in thousands)  

Allowance for Doubtful Accounts 
Year Ended December 30, 2016 
Year Ended January 1, 2016 
Year Ended January 2, 2015 

Balance at 
Beginning 
of Year 

Charge to 
Revenue/ 
Expense 

  Write-offs 

  $
  $
  $

 1,881  
 1,330  
 1,674  

 744  
 694  
 785  

 (51) $
 (143) $
 (1,129) $

Balance at 
End of Year 
 2,574
 1,881
 1,330

54 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
ITEM 9.   CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL 

DISCLOSURE  

 On May 20, 2015, the Audit Committee of the Board of Directors of The Hackett Group, Inc. (the “Company” dismissed 

BDO USA, LLP (“BDO”) as the Company’s independent registered public accounting firm, effective immediately.  

       The audit reports of BDO on the consolidated financial statements of the Company as of and for the fiscal year ended 
January 2, 2015 did not contain any adverse opinion or disclaimer of opinion, nor were they qualified or modified as to uncertainty, 
audit scope, or accounting principles.  

       During the fiscal year ended January 2, 2015, and through May 20, 2015, there were (i) no “disagreements” as that term 

is defined in Item 304(a)(1)(iv) of Regulation S-K and the related instructions, between the Company and BDO on any matter of 
accounting principles or practices, financial statement disclosure or auditing scope or procedure, which disagreements, if not resolved 
to the satisfaction of BDO, would have caused BDO to make reference to the subject matter of the disagreements in its reports on the 
financial statements for such years, except for the disagreement described below and (ii) no “reportable events” as that term is defined 
in Item 304(a)(1)(v) of Regulation S-K, except for the material weakness identified below.  

       As disclosed in the Company’s Annual Report on Form 10-K for the fiscal year ended January 2, 2015 (the “2014 Form 
10-K”), we acquired and accounted for certain assets and liabilities of Technolab International Corporation (“Technolab”) during the 
first quarter of 2014. No issues were raised regarding the Company’s accounting for this transaction by BDO during BDO’s initial 
review of the transaction during the first quarter. However, BDO’s position changed subsequent to fiscal year-end during the course of 
its annual audit. The Company’s management initially disagreed with the subsequent position taken by BDO related to the accounting 
for this transaction, but the Company ultimately accounted for the transaction in accordance with BDO’s subsequent position. The 
Company’s management concluded that the Company’s internal control over financial reporting was effective as of the end of the 
period covered by the 2014 Form 10-K. However, BDO’s report on management’s assessment on the Company’s internal control over 
financial reporting identified a material weakness specifically related to accounting for Technolab acquisition discussed above. The 
description of the material weakness identified by BDO and management’s assessment of the Company’s internal control over 
financial reporting contained in Item 9A of the 2014 Form 10-K are incorporated herein by reference. The Audit Committee discussed 
with BDO the disagreement over the accounting for the Technolab acquisition as well as the material weakness identified by BDO in 
its report. The Company has authorized BDO to respond fully to the inquiries of the successor independent registered accounting firm 
concerning the accounting for the Technolab acquisition and the related material weakness.  

 On May 22, 2015, following the conclusion of a competitive process managed by the Audit Committee, the Company 
engaged McGladrey LLP, now known as RSM US LLP (“RSM”), as its independent registered public accounting firm for the fiscal 
year ending January 1, 2016. During the fiscal years ended January 2, 2015 and December 27, 2013 and through May 22, 2015, 
neither the Company, nor anyone on its behalf, had consulted RSM with respect to (i) the application of accounting principles to a 
specified transaction, either completed or proposed, or the type of audit opinion that might be rendered on the Company’s 
consolidated financial statements, and neither a written report was provided to the Company nor oral advice was provided to the 
Company that RSM concluded was an important factor considered by the Company in reaching a decision as to the accounting, 
auditing or financial reporting issue; or (ii) any matter that was either the subject of a disagreement (as defined in Item 304(a)(1)(iv) of 
Regulation S-K and the related instructions) or a reportable event (as described in Item 304(a)(1)(v) of Regulation S-K).  

ITEM  9A.  CONTROLS AND PROCEDURES  

The Company maintains disclosure controls and procedures (“DCP”) that are designed to ensure that information 

required to be disclosed by us in reports that we file or submit under the Securities Exchange Act of 1934, as amended (“the Exchange 
Act”), is recorded, processed, summarized, and reported within the time periods specified in the SEC rules and forms, and that such 
information is accumulated and communicated to the Company’s management, including its Chief Executive Officer (principal 
executive officer) and Chief Financial Officer (principal financial officer), as appropriate, to allow for timely decisions regarding 
required disclosure.  

The Company, under the supervision and with the participation of the Company’s management, including the Chief 

Executive Officer and Chief Financial Officer, evaluated the effectiveness of the design and operation of the Company’s DCP as of 
the end of the period covered by this report. Based on this evaluation, the Chief Executive Officer and the Chief Financial Officer 
concluded that our disclosure controls and procedures were effective as of the end of the period covered by the Annual Report on 
Form 10-K.  

Changes in internal control over financial reporting 

There were no changes in our internal control over financial reporting identified in connection with the evaluation 

required by paragraph (d) of Exchange Act Rules 13a-15 or 15d-15 that occurred during the three months ended December 30, 2016 
that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.  

55 

  
 
 
  
 
 
Management’s Report on Internal Control Over Financial Reporting  

Our management is responsible for establishing and maintaining adequate internal control over financial reporting, as such 

term is defined in Exchange Act Rule 13a-15(f). Under the supervision and with the participation of our management, including our 
Principal Executive Officer and Principal Financial Officer, we conducted an evaluation of the effectiveness of our internal control 
over financial reporting based on the framework in “Internal Control – Integrated Framework (2013)” issued by the Committee of 
Sponsoring Organizations of the Treadway Commission (COSO) as of and for the year ended December 30, 2016. 

Based on our evaluation, utilizing the criteria set forth in “Internal Control – Integrated Framework issued by COSO in 

2013,” our management concluded that our internal control over financial reporting was effective as of the end of the period covered 
by this Annual Report on Form 10-K. 

The Company’s independent registered certified public accounting firm has audited our internal control over financial 

reporting as of December 30, 2016, and has expressed an unqualified opinion thereon. 

56 

  
 
 
 
 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

To the Board of Directors and Shareholders 
The Hackett Group, Inc. 

We have audited The Hackett Group, Inc.'s internal control over financial reporting as of December 30, 2016, based on criteria 
established in Internal Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway 
Commission in 2013. The Hackett Group, Inc.’s management is responsible for maintaining effective internal control over financial 
reporting and for its assessment of the effectiveness of internal control over financial reporting included in the accompanying 
Management’s Report on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on the company's 
internal control over financial reporting based on our audit. 

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those 
standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over 
financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over 
financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness 
of internal control based on the assessed risk. Our audit also included performing such other procedures as we considered necessary in 
the circumstances. We believe that our audit provides a reasonable basis for our opinion. 

A company's internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of 
financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting 
principles. A company's internal control over financial reporting includes those policies and procedures that (a) pertain to the 
maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the 
company; (b) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in 
accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in 
accordance with authorizations of management and directors of the company; and (c) provide reasonable assurance regarding 
prevention or timely detection of unauthorized acquisition, use, or disposition of the company's assets that could have a material effect 
on the financial statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections 
of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in 
conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

In our opinion, The Hackett Group, Inc. maintained, in all material respects, effective internal control over financial reporting as of 
December 30, 2016, based on criteria established in Internal Control — Integrated Framework issued by the Committee of 
Sponsoring Organizations of the Treadway Commission in 2013. 

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the 
consolidated balance sheet of The Hackett Group, Inc. as of December 30, 2016 and January 1, 2016, and the related consolidated 
statements of operations, comprehensive income, shareholders' equity, and cash flows of The Hackett Group, Inc. for the years then 
ended and our report dated March 10, 2017 expressed an unqualified opinion. 

/s/  RSM US LLP 
Fort Lauderdale, Florida 
March 10, 2017 

57 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM  9B.   OTHER INFORMATION 

On March 10, 2017, the Compensation Committee of the Board of Directors approved and the Company entered into amendments to 
the Employment Agreements of our CEO Ted. A. Fernandez and our COO David N. Dungan.   The amendments to the Employment 
Agreements of Mr. Fernandez and Mr. Dungan (each an “Executive”) provide as follows: 

Change from Single-Trigger to Double-Trigger.  The provisions that address payments due upon change of control 
were amended to reflect that in the event of a change of control, upon termination, the Executive will receive two 
hundred percent (200%) of his annual salary and bonus paid in lump sum and full vesting of all unvested issued and 
outstanding equity grants upon termination.  Prior to this amendment, termination of employment was not required in 
order for the Executive to receive a change of control payment.  

Change of Control Payment Calculation to Include Equity.   The calculation of the change of control payment was 
amended to reflect that it shall be an amount equal to two hundred percent (200%) of  the Executive’s average total 
annual compensation for the three (3) full fiscal years immediately preceding the change of control; provided, however, 
that if the change of control payment is based in any part on the Executive’s compensation for fiscal years 2014 and/or 
2015, the equity-based bonus amount included in the total compensation for such fiscal years shall be multiplied by a 
factor of two (2) for purposes of determining the amount of the change of control payment.  This provision was 
amended to include both the cash bonus and equity bonus components of the Executive’s compensation in the change 
of control payment calculation.  Previously, equity awards were not included.  The inclusion of the equity award 
component is meaningful as the Company does not provide retirement benefits to its executives or employees. The 
amendment also reflects that the Executive’s equity award opportunity for years 2014 and 2015 was only fifty percent 
(50%) of their historical levels.   

Definition of Good Reason.  The definition of “good reason” was amended as follows: (i) a material diminution in the 
Executive’s base salary or other compensation opportunities; (ii) a material change in the geographic location at which 
the Executive must perform services (a change in principal office location will be considered material only if it 
increases the Executive’s current one-way commute by more than fifty (50) miles); (iii) a failure of any successors to 
the Company after a change of control to perform or cause the Company to perform the obligations of the Company 
under the employment agreement; (iv) any action or inaction of the Company that constitutes a material breach of the 
terms of the employment agreement; (v) any material adverse change in the Executive’s status, titles, duties, authorities 
or responsibilities; or (vi) (A) in the case of Mr. Fernandez, a requirement that that Mr. Fernandez report to a corporate 
officer or employee of the Company instead of reporting directly to and exclusively the Board of Directors as a 
standalone entity consistent with his current duties and structure and (B) with respect to Mr. Dungan, a requirement that 
that Mr. Dungan report to a corporate officer or employee of the Company other than the Chief Executive Officer of the 
Company.  This amendment sets forth the circumstances that would represent ”good reason” which would give the 
Executive the ability to terminate the agreement and receive separation pay which in the event of a change of control 
would include the change of control payment. 

Termination Without Cause or For Good Reason. In Mr. Dungan’s employment agreement, the provision addressing 
the termination by the Company without cause or by Mr. Dungan for “good reason” was amended to reflect that Mr. 
Dungan will receive one year’s annual salary and bonus paid in lump sum and full vesting of all issued and outstanding 
equity grants, including restricted stock units, stock options and SARs. The provision was amended to include payment 
of separation pay and vesting of unvested equity should Mr. Dungan’s employment be terminated without cause by the 
Company or by Mr. Dungan due to the Company’s breach of its obligations under his employment agreement. 

The summary of the material terms of these amendments is qualified in its entirety by reference to the amendments which are filed as 
Exhibits 10.13 and 10.14, respectively, to this Annual Report on Form 10-K.   

ITEM  10.  DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE  

Information responsive to this Item is incorporated herein by reference to the Company’s definitive proxy statement for 

the 2017 Annual Meeting of Shareholders.  

PART III 

58 

  
 
 
 
 
ITEM  11.  EXECUTIVE COMPENSATION  

Information responsive to this Item is incorporated herein by reference to the Company’s definitive proxy statement for 

the 2017 Annual Meeting of Shareholders.  

ITEM  12.  SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED 

STOCKHOLDER MATTERS  

Information responsive to this Item is incorporated herein by reference to the Company’s definitive proxy statement for 

the 2017 Annual Meeting of Shareholders.  

ITEM  13.  CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE  

Information responsive to this Item is incorporated herein by reference to the Company’s definitive proxy statement for 

the 2017 Annual Meeting of Shareholders.  

ITEM  14.  PRINCIPAL ACCOUNTING FEES AND SERVICES  

Information appearing under the caption “Fees Paid to Independent Accountants” in the proxy statement for the 2017 

Annual Meeting of Shareholders is hereby incorporated by reference.  

ITEM  15.  EXHIBITS AND FINANCIAL STATEMENT SCHEDULES  

(a) The following documents are filed as a part of this Form:  

PART IV  

1. Financial Statements  

The consolidated financial statements filed as part of this report are listed and indexed on page 28. Schedules other than 

those listed in the index have been omitted because they are not applicable or the required information has been included elsewhere in 
this report.  

2. Financial Statement Schedules  

Schedule II — Valuation and Qualifying Accounts and Reserves is included in this report. Schedules other than those 

listed in the index have been omitted because they are not applicable or the information required to be set forth therein is contained, or 
incorporated by reference, in the consolidated financial statements of The Hackett Group, Inc. or notes thereto.  

3. Exhibits: See Index to Exhibits on page 61.  

The Exhibits listed in the accompanying Index to Exhibits are filed or incorporated by reference as part of this report.  

ITEM  16.  FORM 10-K SUMMARY  

      None.  

59 

  
 
 
 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused  

this report to be signed on its behalf by the undersigned, thereunto duly authorized, in the City of Miami, State of Florida, on March 
10, 2017.  

SIGNATURES  

THE HACKETT GROUP, INC. 

By: 

/s/ Ted A. Fernandez 

Ted A. Fernandez 
Chief Executive Officer and Chairman of the Board 

Pursuant to the requirements of the Securities Act of 1934, this Form 10-K has been signed by the following persons on behalf 

of the Registrant in the capacities and on the date indicated.  

Signatures 

Title

Date

/s/ Ted A. Fernandez 

Ted A. Fernandez 

/s/ Robert A. Ramirez 

Robert A. Ramirez 

/s/ David N. Dungan 

David N. Dungan 

/s/ Richard Hamlin 

Richard Hamlin 

/s/ John R. Harris 

John R. Harris 

/s/ Robert A. Rivero 

Robert A. Rivero 

/s/ Alan T. G. Wix 

Alan T. G. Wix 

Chief Executive Officer and Chairman (Principal Executive 
Officer) 

March 10, 2017

Executive Vice President, Finance and Chief Financial 
Officer (Principal Financial and Accounting Officer) 

March 10, 2017

Chief Operating Officer and Director 

March 10, 2017

Director 

Director 

Director 

Director 

March 10, 2017

March 10, 2017

March 10, 2017

March 10, 2017

60 

  
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
  
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
Exhibit No. 

Exhibit Description 

INDEX TO EXHIBITS  

3.1 

3.2 

3.3 

3.4 

3.5 

10.1 

10.2 

10.3 

10.4 

10.5 

10.6 

10.7 

10.8 

10.9 

Second Amended and Restated Articles of Incorporation of the Registrant, as amended (incorporated herein by 
reference to the Registrant’s Form 10-K for the year ended December 29, 2000). 

Articles of Amendment of the Articles of Incorporation of the Registrant (incorporated herein by reference to the 
Registrant’s Form 10-K for the year ended December 28, 2007). 

Amended and Restated Bylaws of the Registrant, as amended (incorporated herein by reference to the Registrant’s 
Form 10-K for the year ended December 29, 2000). 

Amendment to Amended and Restated Bylaws of the Registrant (incorporated herein by reference to the Registrant’s 
Form 8-K dated March 31, 2008). 

Amendment to Amended and Restated Bylaws of the Registrant (incorporated herein by reference to the Registrant’s 
Form 8-K dated January 21, 2015). 

Registrant’s 1998 Stock Option and Incentive Plan (incorporated herein by reference to the Registrant’s Registration 
Statement on Form S-8 (File No. 333-64542)). 

Amendment to Registrant’s 1998 Stock Option and Incentive Plan (incorporated herein by reference to the Registrant’s 
Form 10-K for the year ended December 28, 2001). 

Form of Employment Agreement entered into between the Registrant and Mr. Dungan (incorporated herein by 
reference to the Registrant’s Form 10-K for the year ended December 28, 2001). 

Form of Employment Agreement entered into between the Registrant and each of Messrs. Fernandez, Frank and Knotts 
(incorporated herein by reference to the Registrant’s Registration Statement on Form S-1 (File No. 333-48123)). 

Employee Stock Purchase Plan, as amended (incorporated herein by reference to the Registrant’s Registration 
Statement on Form S-8 (File No. 333-108640)). 

Amendment to Registrant’s Employee Stock Purchase Plan (incorporated herein by reference to the Registrant’s Form 
10-K/A filed on February 15, 2007). 

Amendment to Employment Agreement between the Registrant and Ted A. Fernandez (incorporated herein by 
reference to the Registrant’s Form 10-Q dated November 10, 2004). 

Amendment to Employment Agreement between the Registrant and David N. Dungan (incorporated herein by 
reference to the Registrant’s Form 10-Q dated November 10, 2004). 

Second Amendment to Employment Agreement between the Registrant and Ted A. Fernandez (incorporated herein by 
reference to the Registrant’s Form 8-K dated June 16, 2005).` 

61 

  
 
 
 
 
  
 
 
 
 
 
Exhibit No. 

Exhibit Description 

INDEX TO EXHIBITS 

10.10 

10.11 

10.12 

10.13* 

10.14* 

10.15 

10.16 

10.17 

10.18 

21.1* 

23.1* 

23.2* 

31.1* 

31.2* 

32* 

Employment Agreement dated August 1, 2007 between the Registrant and Robert A. Ramirez (incorporated herein by 
reference to the Registrant’s Form 10-Q dated July 31, 2007). 

Third Amendment to Employment Agreement between the Registrant and Ted A. Fernandez (incorporated herein by 
reference to the Registrant’s Form 8-K dated January 2, 2009). 

Third Amendment to Employment Agreement between the Registrant and David N. Dungan (incorporated herein by 
reference to the Registrant’s Form 8-K dated January 2, 2009). 

Fourth Amendment to Employment Agreement between the Registrant and Ted A. Fernandez. 

Fourth Amendment to Employment Agreement between the Registrant and David N. Dungan. 

Stock Appreciation Right Agreement dated March 11, 2013 between the Company and Ted A. Fernandez (incorporated 
herein by reference to the Registrant’s Form 10-K for the year ended January 1, 2016). 

Stock Appreciation Right Agreement dated March 11, 2013 between the Company and David N. Dungan (incorporated 
herein by reference to the Registrant’s Form 10-K for the year ended January 1, 2016). 

Credit Agreement dated February 21, 2012, and amended on August 27, 2013 and March 18, 2015, among The Hackett 
Group, Inc., the material domestic subsidiaries of Hackett named on the signature pages there to and Bank of America, 
N.A., as lender (incorporated herein by reference to the Registrant’s Form 8-K dated February 23, 2012). 

Second Amended and Restated Credit Agreement, dated May 9, 2016, among The Hackett Group, Inc., the material 
domestic subsidiaries of Hackett named on the signature pages there to and Bank of America, N.A., as lender 
(incorporated herein by reference to the Registrant’s Form 10-Q dated May 11, 2016). 

Subsidiaries of the Registrant. 

Consent of RSM US LLP.  

Consent of BDO USA, LLP.  

Certification by CEO pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. 

Certification by CFO pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. 

Certification Pursuant to 18 U.S.C. Section 1350, As Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 
2002. 

101.INS**  XBRL Instance Document 

101.SCH**  XBRL Taxonomy Extension Schema 

101.CAL**  XBRL Taxonomy Extension Calculation Linkbase 

101.DEF**  XBRL Taxonomy Extension Definition Linkbase 

101.LAB**  XBRL Taxonomy Extension Label Linkbase 

101.PRE**  XBRL Taxonomy Extension Presentation Linkbase 

*             Filed herewith 

** 

Pursuant to Rule 406T of Regulation S-T, these interactive data files are deemed not filed or part of a registration statement 
or prospectus for purposes of Sections 11 or 12 of the Securities Act of 1933 or Section 18 of the Securities Exchange Act of 
1934 and otherwise are not subject to liability.  

62 

  
 
 
 
 
 
 
 
 
We had an outstanding year.  We increased revenue 

by 11% to $288 million while pro-forma EPS 

increased 25% to $0.94 ce t . What makes this year so 

n s

special is that the results are on top of the two 

previous years’ pro-forma EPS results, which were up 

34% and 37%, respectively.

Ted A. Fernandez

Chairman and Chief Executive Officer

Board of Directors
Ted A. Fernandez
Chairman & Chief Executive Officer
The Hackett Group, Inc.

David N. Dungan
Vice Chairman & Chief Operating Officer
The Hackett Group, Inc.

Richard N. Hamlin
Retired Partner
KPMG LLP

John R. Harris
Former Chief Executive Officer
eTelecare Global Services

Robert A. Rivero
Chief Executive Officer
RAR Management Services, LLC
International Business Advisor & Mentor

Alan T. G. Wix
Former Managing Director 
of Core IT Services
Lloyds TSB Bank

Corporate Headquarters
The Hackett Group, Inc.
1001 Brickell Bay Drive, Suite 3000
Miami, FL 33131
Telephone: 305-375-8005
Facsimile: 305-379-8810
www.thehackettgroup.com

Annual Meeting
The Hackett Group shareholders are 
invited to attend our Annual Meeting on 
Wednesday, May 3, 2017 at 2 pm in the  
Hope Meeting Room at the
InterContinental Buckhead Atlanta 
3315 Peachtree Rd
Atlanta, GA 30326

Transfer Agent
Computershare Investor Services

First Class/Registered/
Certified Mail:

Computershare Investor 
Services
P.O. Box 30170
College Station
TX 77842-3170

Courier Services:

Computershare  
Investor Services
211 Quality Circle 
Suite 210
College Station, 
TX 77845 

Shareholder Services: 877-373-6374
Investor CentreTM portal
http://www.computershare.com/investor

Independent Auditors
RSM US, LLP
Fort Lauderdale, FL

 
1001 Brickell Bay Drive, Suite 3000, Miami, FL 33131
www.thehackettgroup.com

2016 Annual Report