Quarterlytics / Technology / Information Technology Services / The Hackett Group, Inc. / FY2017 Annual Report

The Hackett Group, Inc.
Annual Report 2017

HCKT · NASDAQ Technology
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Industry Information Technology Services
Employees 1618
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FY2017 Annual Report · The Hackett Group, Inc.
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2017 AnnuAl RepoRt

BENCHMARKING 
DIGITAL TRANSF
ENTERPRISE ANA
IP AS A SERVICE
BENCHMARKING 
DIGITAL TRANSF
ENTERPRISE ANA
IP AS A SERVICE
BENCHMARKING 
DIGITAL TRANSF
ENTERPRISE ANA
IP AS A SERVICE
BENCHMARKING 
DIGITAL TRANSF
ENTERPRISE ANA
IP AS A SERVICE

1001 Brickell Bay Drive, Suite 3000

Miami, FL 33131

www.thehackettgroup.com

"

We reported solid results in 2017 while  
we aggressively transitioned our offerings  
to focus on the rapidly growing cloud and  
digital transformation opportunities."

BENCHMARKING 
DIGITAL TRANSF
ENTERPRISE ANA
IP AS A SERVICE
BENCHMARKING 
DIGITAL TRANSF
ENTERPRISE ANA
IP AS A SERVICE
BENCHMARKING 
DIGITAL TRANSF
ENTERPRISE ANA
IP AS A SERVICE
BENCHMARKING 
DIGITAL TRANSF
ENTERPRISE ANA
IP AS A SERVICE

Digital Transformation Platform

CorPoraTe HeaDquarTers

BoarD of DireCTors

Ted A. Fernandez

Chairman & Chief Executive Officer

The Hackett Group, Inc.

David N. Dungan

Vice Chairman & Chief Operating Officer

The Hackett Group, Inc.

Richard N. Hamlin

Retired Partner

KPMG LLP

John R. Harris

Former Chief Executive Officer

eTelecare Global Services  

Robert A. Rivero

Chief Executive Officer

RAR Management Services, LLC

International Business Advisor

Alan T.G. Wix

Former Managing Director 

of Core IT Services

Lloyds TSB Bank

The Hackett Group, Inc.

1001 Brickell Bay Drive, Suite 3000

Miami, FL 33131

Telephone: 305-375-8005

Facsimile: 305-379-8810

www.thehackettgroup.com

annual MeeTing

The Hackett Group shareholders are invited 

to attend our Annual Meeting on Wednesday,  

May 2, 2018 at 2 pm in the Hope Meeting  

Room at the InterContinental Buckhead Atlanta, 

3315 Peachtree Rd, Atlanta, GA 30326

Transfer agenT

Computershare Investor Services

first Class/registered/Certified Mail 

Computershare Investor Services 

PO BOX 505000 

Louisville, KY 40233-5000 

Courier services

Computershare Investor Services

462 South 4th Street Suite 1600 

Louisville, KY 40202

Telephone inquiries

+1 (877) 373-6374 (US, Canada, Puerto Rico)

+1 (781) 575-2879 (non-US)

Website:

www.computershare.com/investor

inDePenDenT auDiTors

RSM US, LLP

Fort Lauderdale

Dear Shareholders,

Digital technologies are redefining entire industries at an accelerated pace, forcing 
organizations to fundamentally change and adopt these new capabilities in order 
to remain competitive.  The rapid development and move to cloud applications 
and infrastructure along with intelligent automation, improving analytics, mobile 
functionality and enhanced user experience is dramatically influencing the way 
businesses compete and deliver their services. Traditional sequential and linear-
based business models are changing to fully networked and dynamic automated 
workflows and events with enhanced analytics. This era is very attractive to our 
organization since we believe our clients will increasingly turn to us to provide 
them with best practice insight on what technology can deliver and what changes 
in business models work and justify significant investments.  

With that said, the good news is that the digital transformation era is here and so 
are significant opportunities to grow our business.  The bad news is that to take 
advantage of these opportunities we had to migrate parts of our existing business 
that were disrupted by these significant changes.  

This is exactly the challenge that we faced in 2017.  As I have shared with our 
organization, I believe we will look back proudly to the achievements of the past 
year. What I am most pleased with is how we responded to the accelerated 
market changes we encountered.  Although we did not grow our revenues or 
profits as we originally planned, I am pleased that we optimized performance 
while making important strategic changes.  I am most proud of the significant 
investments of time and dollars that we made to aggressively transition our 
offerings to the rapidly growing cloud and digital transformation opportunities. 

We knew that the digital transformation era was well underway as we started the 
year, but we underestimated the speed at which the transition to Cloud software 
would impact our award winning EPM on premises implementation group.  We 
used this change to accelerate all of our plans to fully position our offerings to the 
rapidly emerging digital opportunities.  We believe our actions have catapulted 
us to the top of how strategic advice is provided and technology consulting and 
implementation services are delivered well into the future.  We have always 
intended to be a leader and not a follower through this transition and we believe 
we have done just that. 

With that as the backdrop, let me share our most transformative changes of 2017.  
Our goal was to fully reposition all of our offerings to the emerging opportunities, 
and that started by digitizing all of our benchmarking and best practices intellectual 
property (“IP”). We wanted to deliver our proprietary insight in new ways and to 
do so efficiently and, whenever possible, virtually. This also required us to change 
the way we go to market and engage clients. Let me summarize some of the key 
achievements of the year: 

•  Expanded Cloud Capabilities – We expanded our Oracle Cloud applications 

addressable market from EPM to include ERP and the rest of the entire Oracle 
Cloud applications suite through the acquisition of Jibe Consulting.  This move 
quadrupled our Oracle Cloud addressable market and clearly positioned us as a 
strategic Oracle Cloud applications consultancy.

•  Expanded RPA Advisory Capabilities  –  We expanded our ability to help clients 

assess and implement the rapidly emerging Robotics Process Automation and related 
smart automation technologies through the acquisition of Aecus, LTD and an aggressive 
organic development effort.

•  Launched Quantum Leap – This is our next generation benchmarking and continuous 

improvement software as a service solution. It will allow us to deliver twice the insight 
and to reduce the client effort in half, thus redefining our benchmarking leadership and 
further distancing us from our competition.

•  Launched Hackett Digital Transformation Platform  –  This required us to further digitize 
much of our IP and the way we shared it with our clients across our benchmarking, 
advisory, transformation and cloud ERP and EPM application solutions. Our ability to fully 
digitize our IP and align proven technology and organizational solutions to help client’s 
drive transformational change allows us to highly differentiate our offerings.  It also allows 
us to engage and support clients more efficiently and increasingly remotely.

•  Further Expanded our IP-as-a Service Revenues – We used our Digital Transformation 
Platform to expand and hopefully attract new alliance partners that can leverage our 
unique benchmarking and best practices IP to help them differentiate and sell their 
software or services solutions.  This allowed us to expand our offerings to existing partners 
and  develop new offerings  which should allow us to attract new alliance partners.

•  Launched the Hackett Institute and acquired control of our CGBS Program   –  We also 

moved our content to a state-of-the-art learning system, which we believe is better aligned 
with our clients’ demands. We have also launched our enterprise analytics training and 
certification programs. Given the unique nature of our best practice content and the 
favorable market reaction to our CGBS offering we believe that continuing education 
provides a significant high margin growth opportunity for our organization.

•  Lastly, we optimized our performance – We are very proud of the fact that we continued 

to generate strong profitability and cash flows from operations. This allowed us to increase 
our dividend, buy back stock and to fund acquisitions and the other important investments 
highlighted in this letter. 

Our long term strategy is to continue to build our brand by building new offerings and 
capabilities around our fully digitized and unmatched Benchmarking and Best Practice 
intellectual capital in order to serve clients strategically and, whenever possible, 
continuously.

In summary,  we reported solid results in 2017 while we aggressively transitioned our 
offerings to focus on the rapidly growing cloud and digital transformation opportunities.  
Although much work remains, we believe we have positioned ourselves strongly for the 
rapidly emerging market opportunities and should allow us to resume our growth in 2018. 

As always, let me close by thanking our associates and shareholders for their ongoing 
support and commitment to our organization.  It is truly appreciated!

Ted A. Fernandez
Chairman & CEO
The Hackett Group, Inc.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
UNITED STATES 
SECURITIES AND EXCHANGE COMMISSION 
WASHINGTON, D.C. 20549 

FORM 10-K 

(cid:1800)(cid:1800) 

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 

FOR T HE FISCAL YEAR ENDED December 29, 2017 

OR 

(cid:1798) 

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 
1934 

FOR THE TRANSITION PERIOD FROM                     TO                     

COMMISSION FILE NUMBER 333-48123 

The Hackett Group, Inc. 

(Exact name of registrant as specified in its charter) 

FLORIDA 
(State or other jurisdiction of 
incorporation or organization) 

1001 Brickell Bay Drive, Suite 3000 
Miami, Florida 
(Address of principal executive offices) 

65-0750100 
(I.R.S. Employer 
Identification No.) 

33131 
(Zip Code) 

(305) 375-8005 
(Registrant’s telephone number, including area code) 
Securities registered pursuant to Section 12(b) of the Act: 

(Title of each class) 
Common Stock, par value $.001 per share 

(Name of each exchange on which registered)  
NASDAQ Stock Market 

Securities registered pursuant to Section 12(g) of the Act: 
None 

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.    Yes   (cid:1407)     No   (cid:1409)   
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange 

Act.    Yes   (cid:1407)     No   (cid:1409)   

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange 

Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject 
to such filing requirements for the past 90 days.    Yes   (cid:1409)     No   (cid:1407)   

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every Interactive Data 
File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for 
such shorter period that the registrant was required to submit and post such files).    Yes   (cid:1409)     No   (cid:1407)   

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§229.405) is not contained herein, and will 

not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this 
Form 10-K or any amendment to this Form 10-K.     (cid:1407)  

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, or a non-accelerated filer, or a smaller reporting 
company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company”, and 
“emerging growth company” in Rule 12b-2 of the Exchange Act.   

Large Accelerated Filer 
Non-accelerated Filer 
Emerging growth company 

(cid:1409) 
(cid:1407)(cid:3)
(cid:3)
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for 

(cid:1407) 
(cid:1407)  (Do not check if a smaller reporting company) 
(cid:1407)(cid:3)

Accelerated Filer 
Smaller reporting company 

complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  (cid:133)     
 Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes   (cid:1407)     No   (cid:1409)   
The aggregate market value of the common stock held by non-affiliates of the registrant was $357,550,986 on June 30, 2017 based on the last 

reported sale price of the registrant’s common stock on the NASDAQ Global Market. 

The number of shares of the registrant’s common stock outstanding on March 6, 2018 was 29,227,112. 

Part III of this Annual Report on Form 10-K incorporates by reference certain portions of the registrant’s proxy statement for its 2018 Annual 
Meeting of Shareholders to be filed with the Commission not later than 120 days after the end of the fiscal year covered by this report. 

DOCUMENTS INCORPORATED BY REFERENCE 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
  
 
 
 
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Business 

ITEM 1. 
ITEM 1A.  Risk Factors 
ITEM 1B.  Unresolved Staff Comments 
ITEM 2. 
ITEM 3. 
ITEM 4.  Mine Safety Disclosures 

Properties 
Legal Proceedings 

THE HACKETT GROUP, INC. 
TABLE OF CONTENTS 

FORM 10-K 
PART I 

PART II 

Selected Financial Data 

ITEM 5.  Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities 
ITEM 6. 
ITEM 7.  Management’s Discussion and Analysis of Financial Condition and Results of Operations 
ITEM 7A.  Quantitative and Qualitative Disclosures About Market Risk 
Financial Statements and Supplementary Data 
ITEM 8. 
Changes in and Disagreements with Accountants on Accounting and Financial Disclosure 
ITEM 9. 
ITEM 9A.  Controls and Procedures 
ITEM 9B.  Other Information 

ITEM 10.  Directors, Executive Officers and Corporate Governance 
ITEM 11.  Executive Compensation 
ITEM 12.  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 
ITEM 13.  Certain Relationships and Related Transactions, and Director Independence 
ITEM 14.  Principal Accounting Fees and Services 

PART III 

PART IV 

ITEM 15.  Exhibits and Financial Statement Schedules 
ITEM 16.  Form 10-K Summary 
Index to Exhibits 
Signatures 

2 

 
  
 
  
  
CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS 

This report and the information incorporated by reference in it include “forward-looking statements” within the meaning of 

Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. We intend the forward-looking 
statements to be covered by the safe harbor provisions for forward-looking statements in these sections. All statements regarding our 
expected financial position and operating results, our business strategy, our financing plans and forecasted demographic and economic 
trends relating to our industry are forward-looking statements. These statements can sometimes be identified by our use of forward-
looking words such as “may,” “will,” “anticipate,” “estimate,” “expect,” or “intend” and similar expressions. These statements involve 
known and unknown risks, uncertainties and other factors that may cause our actual results, performance or achievements to be 
materially different from the results, performance or achievements expressed or implied by the forward-looking statements. We cannot 
promise you that our expectations in such forward-looking statements will turn out to be correct. Factors that could impact such 
forward-looking statements include, among others, our ability to attract additional business, the timing of projects and the potential for 
contract cancellation by our customers, changes in expectations regarding the business and information technology industries, our 
ability to attract and retain skilled employees, possible changes in collections of accounts receivable due to the bankruptcy or financial 
difficulties of our customers, risks of competition, price and margin trends, and changes in general economic conditions, foreign 
exchange rates and interest rates. An additional description of our risk factors is described in Part I – Item 1A. “Risk Factors”. We 
undertake no obligation to update or revise publicly any forward-looking statements, whether as a result of new information, future 
events or otherwise, except as required by law. 

3 

 
ITEM  1. BUSINESS 
GENERAL 

PART I 

In this Annual Report on Form 10-K, unless the context otherwise requires, “Hackett,” the “Company,” “we,” “us,” and “our” 

refer to The Hackett Group, Inc. and its subsidiaries and predecessors. We were originally incorporated on April 23, 1997. 

The Hackett Group is an intellectual property-based strategic consultancy and leading enterprise benchmarking and best 
practices implementation firm serving global companies. Services include benchmarking, executive advisory, business transformation, 
enterprise performance management, working capital management, implementing, training and advisory to global business services. 
The Hackett Group also provides dedicated expertise in business strategy, operations, finance, human capital management, strategic 
sourcing, procurement, and information technology, including its award-winning Oracle and SAP practices. 

The Hackett Group has completed more than 15,200 benchmarking and performance studies with major organizations, including 

97% of the Dow Jones Industrials, 89% of the Fortune 100, 87% of the DAX 30 and 59% of the FTSE 100. These studies drive its 
Best Practice Intelligence Center™ which includes the firm's benchmarking metrics, best practices repository, and best practice 
configuration and process flow accelerators, which enable The Hackett Group’s clients and partners to achieve world-class 
performance. 

The rapid development and move to cloud applications and infrastructure along with improving analytics, mobile functionality 

and enhanced user experience is dramatically influencing the way businesses compete and deliver their services. This is redefining 
entire industries at an accelerated pace, forcing organizations to fundamentally change and adopt these new capabilities in order to 
remain competitive. Traditional sequential and linear-based business models are changing to fully networked and dynamic automated 
workflows and events with enhanced analytics. This era is very attractive to our sector since we believe clients will increasingly 
require organizational and technology implementation insight on what technology can deliver and what changes in business models 
are required to justify significant investments.   

As we entered 2017, our goal was to fully reposition all of our offerings to the emerging opportunities which started by 
digitizing all of our benchmarking and best practices intellectual property (“IP”). We wanted to deliver our proprietary insight in new 
ways and to do so efficiently and whenever possible, virtually.   This also required us to change the way we go to market and engage 
clients. The following are some of the key actions and achievements of the year:  

(cid:120)  Expanded Cloud Capabilities - We expanded our Oracle Cloud applications addressable market from Enterprise 

Performance Management (“EPM”) to include ERP and the entire Oracle Cloud applications suite through the 
acquisition of Jibe Consulting.  This move quadrupled our Oracle Cloud addressable market and positioned us 
as a strategic Oracle Cloud applications consultancy. 

(cid:120)  Expanded RPA Advisory Capabilities – We expanded our ability to help clients assess and implement the 

rapidly emerging Robotics Process Automation (“RPA”) and related smart automation technologies through the 
acquisition of Aecus, Ltd. and an aggressive organic development effort. 

(cid:120)  Launched Quantum Leap – We launched our next generation benchmarking and continuous improvement 
software as a service solution. This market leading benchmark solution will allow us to improve the client 
experience by delivering twice the insight and to reducing the client effort by half, thus redefining our 
benchmarking leadership and we expect to further distance us from the competition. 

(cid:120)  Launched the Hackett Digital Transformation Platform (“DTP”) -  This required us to further digitize our IP and 
the way we shared and delivered our IP with our clients across our benchmarking, advisory, transformation and 
Cloud ERP and EPM application solutions. The Hackett DTP improves efficiency by accelerating the speed to 
value by helping an organization achieve their performance targets through a combination of benchmark 
metrics, best practices and configuration and process flow accelerators in a fully automated platform.   
(cid:120)  Expanded our IP as a Service Revenue - We used our DTP to expand our offerings to ADP.  We believe the 

new platform should allow us to attract new alliances partners that can leverage our unique benchmarking and 
best practices IP to help them differentiate and sell their software or services solutions.   

(cid:120)  Launched the Hackett Institute and acquired the joint venture interest of our CGBS Program - We moved our 
training content to a state-of-the-art learning management system, which we believe is better aligned with our 
client demands. We also launched our Enterprise Analytics training and certification programs. Given the 
unique nature of our best practice content and the favorable market reaction to our CGBS offering we believe 
that continuing education is a significant growth opportunity for our organization. 

We continue to expect one of the key drivers for our growth to come from the growing leverage of our so called “wedge” 

offering, or Benchmarking and Best Practices Advisory, including our IP as a Service products.  This has only been further 

4 

 
 
 
 
accentuated by the launch of our new software as a service benchmarking solution, Quantum Leap as well as the launch of our Digital 
Transformation Platform.     

OUR PROPRIETARY BEST PRACTICE IMPLEMENTATION INTELLECTUAL CAPITAL 

Hackett uses its proprietary Best Practice Implementation (“BPI”) intellectual capital to help clients improve their performance. 

Our benchmark offerings allow clients to empirically quantify their performance improvement opportunity at an actionable level. It 
also provides us visibility into how leading global companies deploy technology or organizational strategies to optimize their 
performance.  This insight results in a proprietary Best Practices Repository as well as best practice software configuration and 
organizational strategies which are only available from the unique vantage point provided from our Benchmarking solutions.  Utilizing 
the benchmarking metrics and repository of best practices, combined with the global strategy and implementation insight of our 
transformation and technology associates, Hackett has also created a series of organizational and technology accelerators that allow 
clients to effect proven sustainable performance improvement. 

During 2017 we launched the first version of the Hackett Digital Transformation Platform.  This required us to further digitize 
much of our BPI intellectual capital and the way we shared it with our clients across our benchmarking, advisory, transformation and 
Cloud ERP and EPM application solutions. Our ability to fully digitize our IP and align proven technology and organizational 
solutions to help clients drive transformational change allows us to highly differentiate our offerings.  It also allows us to engage and 
support clients more efficiently, increasingly remotely and where appropriate continuously. 

Our BPI approach leverages our inventory of Hackett-Certified™ practices, observed through benchmark and other BPI 
engagements, to correlate best practices with superior performance levels. We utilize Capability Maturity Models to better understand 
our client’s capabilities and organizational maturity, so that we can determine the level of performance that they can realistically 
pursue. In addition, we utilize Hackett’s intellectual capital in the form of best practice process flows and software configuration 
guides to integrate Hackett’s empirically proven best practices directly into business processes and workflows that are enabled by 
enterprise software applications. The repository of best practice process flows and software configuration guides now reside in the 
Best Practice Intelligence Center portal as well as in our new releases of our Digital Transformation Platform.  This allows us to 
utilize our IP to be used on client engagements to ensure that best practices are identified and implemented, whenever possible. This 
coordinated approach addresses people, process, information and technology all within the framework of our Best Practices. 

Because Hackett solutions are based on Hackett-Certified™ best practices, we believe that clients gain significant advantages. 

Clients can have confidence that their solutions are based on strategies from the world’s leading companies. More importantly, 
Hackett solutions deliver enhanced efficiency, improved effectiveness and reduced implementation risk. 

The BPI approach, which is now enhanced with the launch of our Digital Transformation Platform (“DTP”), often begins with a 
clear understanding of current performance, which is normally gained through benchmarking key processes and comparing the results 
to world-class levels and industry standards captured in the Hackett database. We then help clients prioritize and select the appropriate 
best practices to implement through a coordinated performance improvement strategy. Without a coordinated strategy that addresses 
the seven key business components which include organization and governance, process design, process sourcing, service placement, 
information, enabling technology and skills and talent, we believe companies risk losing a significant portion of business case benefits 
of their investments. We have designed detailed best practice process flows based on Hackett’s deep knowledge of world-class 
business performance which enable clients to streamline and automate key processes, and generate performance improvements 
quickly and efficiently at both the functional and enterprise level. 

Similarly, we integrate Hackett-Certified™ best practices directly into technology solutions. We believe it is imperative that 

companies simplify and automate processes to meet best practice standards before new technology implementations and upgrades are 
completed. The automation of inefficient processes only serves to continue to drive up costs, cycle times and error rates. We have 
completed detailed fit-gap analyses in most functional areas of major business application packages including Oracle and SAP to 
determine their ability to support best practices. Application-specific tools, implementation guides and process flows allow us to 
optimize the configuration of best of breed software. BPI establishes the foundation for improved performance. 

We believe the combination of optimized processes, best practice-based business applications and enhanced business 

intelligence environments allow our clients to achieve and sustain significant business performance improvement. The specific client 
circumstances normally dictate how they engage us. Our goal is to be responsive to client needs, and to establish a continuous and 
trusted relationship. We have developed a series of offerings that allow us to efficiently help the client without regard to where they 
are in their performance improvement lifecycle. 

COMPETITION 

The strategic business advisory and technology consulting marketplace continues to be extremely competitive. The marketplace 
will remain competitive as companies continue to look for ways to improve their organizational effectiveness. Our competitors include 

5 

 
international accounting firms; international, national and regional strategic consulting and systems implementation firms; and the IT 
services divisions of application software firms. Mergers and consolidations throughout our industry have resulted in higher levels of 
competition. We believe that the principal competitive factors in the industries in which we compete include skills and capabilities of 
people, innovative services and product offerings, perceived ability to add value, reputation and client references, price, scope of 
services, service delivery approaches, technical and industry expertise, quality of services and solutions, ability to deliver results on a 
timely basis, availability of appropriate resources, and global reach and scale. We acknowledge that many of our competitors are 
larger however we believe very few, if any, of our competitors have proprietary intellectual capital similar to the benchmarking based 
performance metrics and BPI insight that emanates from our Transformational Benchmark and Best Practices Advisory offerings. 

In spite of our size relative to our competitor group, we believe our competitive position is distinct. With Hackett’s best practice 

intellectual capital and its direct link to our BPI/DTP approach, we believe we can empirically and objectively assist our clients. Our 
ability to apply best practices to client operations via proven techniques is at the core of our competitive standing. 

Similarly, we believe that Hackett is the definitive source for best practice performance metrics and strategies. Hackett has 
conducted more than 15,200 benchmark and performance studies over 24 years at over 5,300 clients, generating proprietary data sets 
spanning multiple performance metrics and correlating best practices with superior performance. The combination of Hackett 
benchmark data, along with deep expertise and knowledge in evaluating, designing and implementing business transformation 
strategies leveraging our proprietary Best Practices Repository, delivers a powerful and distinct value proposition to our clients. 

Our culture of client collaboration leverages the power of our cross-functional and service line teams to increase revenue and 

strengthen relationships. We believe that this culture, along with terrific talent and with our intellectual capital-centric approach, gives 
us a distinct competitive advantage. 

STRATEGY 

We remain focused on executing the following strategies: 

(cid:120) 

(cid:120) 

Expand our brand or market permission to our other offerings. We believe that our long-term growth prospects depend 
on our ability to extend our unique market permission to help clients and strategic partners measure their performance 
improvement opportunity, using our proprietary benchmark database into our other offerings. We have started to extend 
our permission through the strategic relationship that results from our Best Practices Advisory Programs. However, our 
most significant growth opportunity is in our ability to extend our brand and market permission into our enterprise 
transformation and other best practice implementation offerings which create a significant opportunity to grow revenue 
per client. 

Continue to position and grow Hackett as an IP-centric strategic advisory organization. We believe that the Hackett 
brand is widely recognized for benchmarking metrics and best practice strategies. By building a series of highly 
complementary on-site and off-site offerings that allow our client’s access to our IP which is based on our best practice 
process and technology implementation insight, we are able to build trusted strategic relationships with our clients. 
Depending upon where our clients are in their assessment or implementation of performance improvement initiatives, we 
offer them a combination of offerings that support their efforts.  

We believe that clients that leverage our IP are more likely to allow us to serve them more broadly.  IP-based services 
enhance our opportunities to serve clients remotely, continuously and more profitably.  Our goal is to use our unique 
intellectual capital to establish a strategic relationship with our clients directly or through strategic alliances and channels 
and to further use that entry point to introduce our business transformation and technology capabilities. 

In 2017, we launched Quantum Leap and our first version of the Hackett Digital Transformation Platform to expand and 
hopefully attract new alliance partners that can leverage our unique benchmarking and best practices IP to help them 
differentiate and sell their software or services solutions.  This allowed us to expand our offerings to existing partners and 
develop new offerings in 2017 which should allow us to attract new alliance partners. At the end of the fourth quarter of 
2017 our Executive and Best Practice Advisory Members had over 300 clients. This excludes hundreds of additional 
clients that we now serve through our IP as a Service alliances and training solutions.   

Consistent with prior years, well over 70% of our Hackett sales were also Advisory or Benchmarking clients, which 
continues to support the leverage of this entry or IP-wedge offering. 

If our clients need off-site access to our IP and advisors to help them either assess or execute on their own, they can avail 
themselves of our Best Practices Advisory Programs or our new IP as a Service offerings. The key is for the client to 
know that we can support them strategically by leveraging our unique IP and insight so that we are able to build a 
strategic relationship which is appropriate for them. We also believe that clients that value our IP will turn to us for other 
services when the need arises, allowing us over time to ascribe a larger amount of our total revenue to our existing client 

6 

 
 
base, which will improve the predictability of our results. We continue to explore ways to leverage our IP through new 
external strategic partners and their channels.  

(cid:120) 

Introduce New IP–centric Offerings. We are now seeing new opportunities through new strategic alliances and channels 
to use our IP to help others sell and deliver their offerings.  In recent years we have launched a series of such alliances as 
described below: 

In the fourth quarter of 2015, we launched a program with ADP that added a dedicated Hackett Best Practices advisory 
program to ADP’s Vantage HCM ® solution.  Our success with this program allowed us to further expand our program to 
additional ADP software and services solutions during 2017.  Given our success with ADP and our investment in DTP, 
we are now in a stronger position to attract new alliance partners and to support and accelerate their sales initiatives as 
well as and their client’s continuous improvement efforts.  We believe this capability is uniquely Hackett’s given our 
strong brand permission and benchmarking and best practice capability and technology.  

In late 2015, we also launched the Association of Certified GBS Professionals Program with the Chartered Institute of 
Management Accountants (“CIMA”). This relationship allowed us to build an entirely new professional development 
business that provided globally recognized certifications for shared services and global business service professionals. As 
a result of the favorable market reaction to the way our IP was used as the core training content for this program, in 2017, 
we launched The Hackett Institute and acquired CIMA interest in this program.  This allow us to develop our own 
certification brand and standard.  Additionally, we moved our CGBS program to a new state of the art learning 
management system that will allow us to better meet our large global client’s requirements.  We believe that training and 
certification is a great way to leverage our IP in a high gross margin revenue growth area for our business.      

In 2017 we announced our new Enterprise Analytics training and certification course and the introduction of The Hackett 
Institute.  We believe that our clients analytical skills will significantly grow over the next decade as companies realize 
the value of data and related insight and realize the need to extend these skills in a meaningful way throughout the 
enterprise.  Given the unique nature of our Best Practice content and the recognized value we have experienced with our 
CGBS offering we now believe that continuing education provides a significant growth opportunity for our organization. 

Continue to expand our BPI/DTP Content and Technology. BPI/DTP incorporates intellectual capital from Hackett into 
our implementation tools and techniques. For clients, the end results are tangible cost and performance gains and 
improved returns on their organizational and technology investments. Many clients attribute their decision to employ us 
based on our BPI IP and accelerators.  Our objective is to help clients make smarter business process and software 
configuration decisions as a result of our BPI methods and knowledge. We are continuously updating our BPI content and 
tools through benchmarking, enterprise transformation and research activities. Additional BPI updates are also driven by 
new software releases that drive innovation in business process automation.  In 2017, we invested in the automation and 
further integration of our various metrics, best practices and best practice acceleration tools into DTP.  This effort will 
continue in 2018. 

Recruit and develop talent. As we continue to grow and realize the potential of our business model, it has become 
increasingly evident that the primary limit to our growth will be our ability to attract, retain, develop and motivate 
associates. We continue to invest in associate development programs that are specifically targeted to improve our go-to-
market and delivery execution. 

Leverage our offshore capabilities. Leveraging an offshore resource capability to support the delivery of our offerings 
has been a key strategy for our organization. Our facilities in Hyderabad, India and Montevideo, Uruguay allow us to 
increase operational efficiencies and build targeted key capabilities that can appropriately support the delivery of our 
offerings and internal functional teams. 

Seek out strategic acquisitions. We will continue to pursue strategic acquisitions that strengthen our ability to compete 
and expand our IP. We believe that our unique Hackett access and our BPI approach, coupled with our strong balance 
sheet and infrastructure, can be utilized to support a larger organization. We plan to pursue acquisitions that are accretive 
or have strong growth prospects, and most importantly, have strong synergy with our best practice intellectual capital 
focus. 

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7 

 
OUR OFFERINGS 

We offer a comprehensive range of services, including executive advisory programs, benchmarking, business transformation 
and technology consulting services. With strategic and functional knowledge in finance, human resources, information technology, 
procurement, supply chain management, corporate services, customer service, and sales and marketing, our expertise extends across 
the enterprise. We have completed successful engagements in a variety of industries, including automotive, consumer goods, financial 
services, technology, life sciences, manufacturing, media and entertainment, retail, telecommunications, transportation and utilities. 

The Hackett Group 

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Executive and Best Practices Advisory Programs 

Our Advisory programs provide on-demand access to world-class performance metrics, peer-learning opportunities and best 

practice implementation advice. The scope of Hackett’s advisory programs is defined by business function (Executive Advisory) and 
by end-to-end process coverage (Process Advisory) and by Software Program (ADP Vantage). Our advisory programs include a mix 
of the following deliverables: 

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Best Practice Intelligence Center: Online, searchable repository of best practices, performance metrics, conference 
presentations and associated research available to Executive and Best Practices Advisory Program Members and their 
support teams. 

Best Practice Accelerators:  Dedicated web based access to best practices, customized software configuration tools, best 
practice process flows used to support the sale, configuration and organizational implementation and post implementation 
support efforts of partner software. 

Advisor Inquiry: Hackett’s inquiry services are used by clients for quick access to fact-based advice on proven 
approaches and methods to increase the efficiency and effectiveness of selling, general and administrative processes. 

Best Practice Research: Empirically-based research and insight derived from Hackett benchmark, performance and 
transformation studies. Our research provides detailed insights into the most significant proven approaches in use at 
world-class organizations that yield superior business results. 

Peer Interaction: Regular member-led webcasts, annual Best Practice Conferences, annual Member Forums, membership 
performance surveys and client-submitted content, provide ongoing peer learning and networking opportunities. 

Introduction of New IP- centric Offerings: We are continuing to seek new opportunities through strategic alliances and 
channels to use our IP to help others sell and deliver their products, such as those offered through our CGBS and ADP 
programs. We continue to look for other potential programs through which to introduce new IP-centric offerings. 

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Benchmarking Services 

Our benchmarking group dates back to 1991, and has measured and evaluated the efficiency and effectiveness of enterprise 
functions for over 5,300 organizations globally. This includes 97% of the Dow Jones Industrials, 89% of the Fortune 100, 87% of the 
DAX 30 and 59% of the FTSE 100. Ongoing studies are conducted in a wide range of areas, including selling, general and 
administrative, finance, human resources, information technology, procurement, enterprise performance management, shared service 
centers and working capital management. Hackett has identified over 2,000 best practices for over 115 processes in these key 
functional areas and uses proprietary performance measurement tools and data collection processes that enable companies to complete 
the performance measurement cycle and identify and quantify improvement opportunities in as little as four weeks. Benchmarks are 
used by our clients to objectively establish priorities, generate organizational consensus, align compensation to establish performance 
goals, and develop the required business case for business and technology investments. 

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Strategy and Business Transformation 

Our Business Transformation practices help clients develop a coordinated strategy for achieving performance improvements 
across the enterprise. Our experienced teams utilize Hackett performance measurement data to link performance gains to industry best 
practices. Our strategic capabilities include operational assessments, process and organization design, change management and the 
effective application of technology. We combine best practices knowledge with business expertise and broad technology capabilities, 
which we believe enables our programs to optimize return on client investments in people, process, technology and information. 
Through REL, a leader in generating cash flow improvement from working capital, we offer services which are designed to help 
companies improve cash flow from operations through improved working capital management, reduced costs and increased service 
quality. 

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ERP, EPM and Analytics (EEA) Solutions 

Our EEA practice focuses on helping clients maximize the value of their investments in Enterprise Software and business 

analytics.  In 2017, we acquired Oracle ERP and Cloud implementation capabilities.  This allowed us to quadruple the size of our 
Oracle addressable market and strongly positioned us to be a strategic provide of Oracle’s rapidly growing cloud software and services 
market.  The software market is rapidly moving to cloud-based software, which led us to aggressively transition our Oracle group 
from being primarily focused on the implementation of Oracle EPM on-premise software to the entire Oracle Cloud Enterprise Suite. 
We believe the actions we took to expand our Oracle Cloud capabilities from EPM on-premise to the entire Oracle Cloud ERP Suite 
have strongly positioned us to take advantage of this secular cloud migration growth opportunity. Another significant investment we 
made during the year was to digitize all of our IP and to build our proprietary Hackett DTP. By specifically building one of our first 
versions around the Oracle Cloud application functionality, we believe we can quickly demonstrate how to optimize the configuration 
of Oracle Cloud applications to drive to its fully intended transformative outcome. We believe these moves align our EEA practices 
with the Oracle go-to-market strategy and will also allow us to use our unique best-practice implementation IP to demonstrate the 
value of Oracle Cloud apps for the Oracle sales channel. These improvements cover many aspects of service delivery, including 
process improvement, technology deployment, organizational alignment, information and data definition and skills and competency 
alignment.  Solutions typically reside in three primary areas: Core Financial Close and Consolidation, Integrated Business Planning, 
and Reporting / Advanced Analytics.  Solution innovations have taken the practice into areas such as Big Data, cloud technology data 
management and governance, and Industry-specific analytic templates.  This practice works closely with Oracle technology offerings 
and was the #1 Oracle Cloud EPM partner in 2017. 

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SAP Solutions 

Our SAP Solutions professionals help clients choose and deploy the purchase of on-premise and cloud software applications that 

best meet their needs and objectives. Our expertise is focused on SAP ERP (with primary focus on Life Sciences and Consumer 
Goods).  The group offers comprehensive services from planning, architecture, and vendor evaluation and selection through 
implementation, customization, testing and integration. Comprehensive fit-gap analyses of all major packages against Hackett Best 
Practices are utilized by our SAP Solutions teams. BPI tools and templates help integrate best practices into business and analytical 
applications. The group also offers post-implementation support, change management, exception management, process transparency, 
system documentation and end-user training, all of which are designed to enhance return on investment. We also provide off-shore 
application development and Application Maintenance and Support (“AMS”) services. These services include post-implementation 
support for select business application and infrastructure platforms. Our SAP Solutions group also includes a division responsible for 
the sale of the SAP suite of applications. 

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CLIENTS 

We focus on developing long-term client relationships with Global 2000 firms and other sophisticated buyers of business and IT 

consulting services. During 2017, 2016 and 2015, our ten most significant clients accounted for 21%, 24% and 24% of revenue, 
respectively. In addition, during 2017, 2016 and 2015 our largest client generated 4% of total revenue. We have achieved a high level 
of satisfaction across our client base. The responses to our client satisfaction surveys have generally been positive. We receive surveys 
from a significant number of our engagements which are utilized in a rigorous process to improve our delivery execution, sales 
processes, methodologies and training. 

BUSINESS DEVELOPMENT AND MARKETING 

Our extensive client base and relationships with Global 2000 firms remain our most significant sources of new business. Our 
revenue generation strategy is formulated to ensure that we are addressing multiple facets of business development. The categories 
below define our business development resources. Our primary goal is to continue to increase awareness of our brand which we have 
created around Hackett’s empirical knowledge capital and BPI in the extended enterprise that we now serve. We have a regional sales 
and market development effort in both North America and Europe, so we can better coordinate the sales and marketing messages from 
our various offerings. Our compensation programs for our associates reflect an emphasis on optimizing our total revenue relationship 
with our clients. In our technology practice groups, we have continued to utilize Hackett intellectual capital that resides in our BPI 
tools as a way to differentiate the relationships we have with the software providers and with our clients. 

BUSINESS DEVELOPMENT RESOURCES 

Although virtually all of our advisors and consultants have the ability to and are expected to contribute to new revenue 

opportunities, our primary internal business development resources are comprised of the following: 

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The Leadership Team, Principals and Senior Directors are comprised of our senior leaders who have a combination of 
executive, regional, practice and anchor account responsibilities. In addition to their management responsibilities, this 
group of associates is responsible for growing the business by fostering executive-level relationships within accounts and 
leveraging their existing contacts in the marketplace. 
The Sales Organization is comprised of associates who are 100% dedicated to generating sales. They are deployed 
geographically in key markets, are primarily focused on developing new relationships and are aligned to our core practice 
areas within their target accounts. They also handle opportunities in their geographic territories as they arise. 
The Business Development Associates are comprised of trained groups of telemarketing specialists who are conversant 
with their respective solution areas. Lead generation is coordinated with our marketing and sales groups to ensure that our 
inbound and outbound efforts are synchronized with targeted marketing and sales programs. 
The Delivery Organization is comprised of our billable associates who work at client locations. We encourage associates 
to pursue additional business development opportunities through their normal course of delivering existing projects 
thereby helping us expand our business within existing accounts. 

In addition to our business development resources, we have a corporate marketing and communications organization responsible 

for overseeing our marketing programs, public relations and employee communications activities. 

We have organized our market focus into the following categories: 

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Strategic Accounts are comprised of large prospects and existing relationships which we believe will have a significant 
revenue relationship within the next 18 months. Strategic account criteria include the size of the company, industry 
affiliation, propensity to buy external consulting services and contacts within the account. The sales representative 
working closely with regional leadership is primarily responsible for identifying business opportunities in the account, 
acting as the single point of coordination for the client, and performing the general duties of account manager. 

Regional Accounts are accounts within a specified geographic location. These accounts mostly include large prospects, 
dormant clients, existing medium-sized clients and mid-tier market accounts and are handled primarily on an opportunistic 
basis, except for active clients where delivery teams are focused on driving additional revenue. 

Strategic Alliance Accounts are accounts that allow us to partner with organizations of greater scale or different skill sets 
or with software developers enabling all parties to jointly market their products and services to prospective clients. 

TALENT MANAGEMENT 

We fully believe that our culture fosters intellectual creativity, collaboration and innovation. We believe in building 

relationships with both our associates and clients. We believe the best solutions come from teams of diverse individuals addressing 
problems collectively and from multiple dimensions, including the business, technological and human dimensions. We believe that the 

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most effective working environment is one where everyone is encouraged to contribute and is rewarded for that contribution. Our core 
values are the strongest expression of our working style and represent what we stand for. These core values are: 

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Continuous development of our associates, our unique content business model and our knowledge base; 

Diversity of backgrounds, skills and experiences; 

Knowledge capture, contribution and utilization; and 

Collaboration with one another, our partners and our clients. 

Our human resources staff includes seasoned professionals in North America, Europe and South America who support our 

practices by, among other things, administering our benefit programs and facilitating the hiring process. Our human resources staff 
also includes dedicated individuals who recruit consultants with both business and technology expertise. Our recruiting team supports 
our hiring process by focusing on the highest demand solution areas of our business to ensure an adequate pipeline of new associates. 
We also have an employee referral program, which rewards existing employees who source new hires. 

As of December 29, 2017, we had 1,123 associates, excluding subcontractors, 79% of whom were billable professionals. We do 
not have any associates that are subject to collective bargaining arrangements; however, in France, our associates enjoy the benefit of 
certain government regulations based on industry classification. We have entered into nondisclosure and non-solicitation agreements 
with virtually all of our personnel. We also engage consultants as independent contractors pursuant to written agreements that contain 
non-disclosure and non-solicitation provisions. 

COMMUNITY INVOLVEMENT 

One important way we put our values into action is through our commitment to the communities where we work. The mission of 
our Community Councils, which operate in each of the cities where we have offices, is to strive to make the markets, communities and 
clients we serve better than how we found them. We do so by building a strong sense of community, with collaboration and personal 
interaction from all of our associates, through both volunteer and service programs and social gatherings. 

INTELLECTUAL PROPERTY 

We have obtained trademark registrations for The Hackett Group and Book of Numbers, and own registrations for certain of our 

other trademarks in the United States and abroad. We believe that the protection of these marks is an important part to our strategy of 
expanding the brand recognition we have built around our empirical knowledge capital. 

AVAILABLE INFORMATION 

We make our public filings with the Securities and Exchange Commission (“SEC”), including our Annual Report on Form 10-

K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and all exhibits and amendments to these reports, available free of 
charge at our website www.thehackettgroup.com as soon as reasonably practicable after we electronically file such material with, or 
furnish it to, the SEC. Any material that we file with the SEC may be read and copied at the SEC’s Public Reference Room at 100 F 
Street, N.E., Washington, D.C. 20549 or at www.sec.gov. Information on the operation of the Public Reference Room may be 
obtained by calling the SEC at 1-800-SEC-0330. 

Also available on our website, free of charge, are copies of our Code of Conduct and Ethics, and the charters for the Audit 
Committee, Compensation Committee and Nominating and Governance Committee of our Board of Directors. We intend to disclose 
any amendment to, or waiver from, a provision of our Code of Conduct and Ethics applicable to our senior financial officers, 
including our Chief Executive Officer, Chief Operating Officer, Chief Financial Officer and Corporate Controller on our website 
within four business days following the date of the amendment or waiver. 

ITEM  1A. RISK FACTORS 

Our business is subject to risks. The following important factors could cause actual results to differ materially from those 
contained in forward-looking statements made in this Annual Report on Form 10-K or printed elsewhere by management from time to 
time. 

Our results of operations could be negatively affected by global and regional economic conditions. 

Global and regional economic conditions may affect our clients’ businesses and the markets they serve. A substantial or 
prolonged economic downturn, weak or uncertain economic conditions or similar factors could adversely affect our clients’ financial 
condition which may reduce our clients’ demand for our services, force price reductions, cause project cancellations, or delay 

11 

 
 
consulting services for which they have engaged us. In addition, if we are unable to successfully anticipate the changing economic 
conditions, we may be unable to effectively plan for and respond to those changes, and our business could be negatively affected. 

Our quarterly operating results may vary. 

Our financial results may fluctuate from quarter to quarter in any given year and should not be used to predict future 

performance. In future quarters, our operating results may not meet analysts’ and investors’ expectations. If that happens, the price of 
our common stock may fall. Many factors can cause fluctuations in our financial results, including: 

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number, size, timing and scope of client engagements; 

customer concentration; 

long and unpredictable sales cycles; 

contract terms of client engagements; 

degrees of completion of client engagements; 

client engagement delays or cancellations; 

competition for and utilization of employees; 

how well we estimate the resources and effort we need to complete client engagements; 

the integration of acquired businesses; 

pricing changes in the industry; 

economic conditions specific to business and information technology consulting; and 

global economic conditions. 

A high percentage of our operating expenses, particularly personnel and rent, are fixed in advance of any particular quarter. As a 

result, if we experience unanticipated changes in client engagements or in consultant utilization rates, we could experience large 
variations in quarterly operating results and losses in any particular quarter. Due to these factors, we believe our quarter-to-quarter 
operating results should not be used to predict future performance. 

If we are unable to maintain our reputation and expand our brand name recognition, we may have difficulty attracting new 
business and retaining current clients and employees. 

We believe that establishing and maintaining a good reputation and name recognition are critical for attracting and retaining 

clients and employees in our industry. We also believe that the importance of reputation and name recognition will continue to 
increase due to the number of providers of business consulting and IT services. If our reputation is damaged or if potential clients are 
not familiar with us or with the solutions we provide, we may be unable to attract new, or retain existing, clients and employees. 
Promotion and enhancement of our name will depend largely on our success in continuing to provide effective solutions. If clients do 
not perceive our solutions to be effective or of high quality, our brand name and reputation will suffer. In addition, if solutions we 
provide have defects, critical business functions of our clients may fail, and we could suffer adverse publicity as well as economic 
liability. 

We depend heavily on a limited number of clients. 

We have derived, and believe that we will continue to derive, a significant portion of our revenue from a limited number of 

clients for which we perform large projects. In 2017, our ten largest clients accounted for 21% of our aggregate revenue. In addition, 
revenue from a large client may constitute a significant portion of our total revenue in any particular quarter. Our customer contracts 
generally can be cancelled for convenience by the customer upon 30 days’ notice. The loss of any of our large clients for any reason, 
including as a result of the acquisition of that client by another entity, our failure to meet that client’s expectations, the client’s 
decision to reduce spending on technology-related projects, or failure to collect amounts owed to us from our client could have a 
material adverse effect on our business, financial condition and results of operations. 

We have risks associated with potential acquisitions or investments. 

Since our inception, we have expanded through acquisitions. In the future, we plan to pursue additional acquisitions as 
opportunities arise. We may not be able to successfully integrate businesses which we may acquire in the future without substantial 

12 

 
expense, delays or other operational or financial problems. We may not be able to identify, acquire or profitably manage additional 
businesses. Also, acquisitions may involve a number of risks, including: 

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diversion of management’s attention; 

failure to retain key personnel; 

failure to retain existing clients; 

unanticipated events or circumstances; 

unknown claims or liabilities; 

amortization of certain acquired intangible assets; and 

operating in new or unfamiliar geographies. 

Client dissatisfaction or performance problems at a single acquired business could have a material adverse impact on our 
reputation as a whole. Further, we cannot assure you that our future acquired businesses will generate anticipated revenue or earnings. 

Difficulties in integrating businesses we acquire in the future may demand time and attention from our senior management. 

Integrating businesses that we acquire in the future may involve unanticipated delays, costs and/or other operational and 
financial problems. In integrating acquired businesses, we may not achieve expected economies of scale or profitability, or realize 
sufficient revenue to justify our investment. If we encounter unexpected problems as we try to integrate an acquired firm into our 
business, our management may be required to expend time and attention to address the problems, which would divert their time and 
attention from other aspects of our business. 

Our markets are highly competitive. 

We may not be able to compete effectively with current or future competitors. The business consulting and IT services markets 
are highly competitive. We expect competition to further intensify as these markets continue to evolve. Some of our competitors have 
longer operating histories, larger client bases, longer relationships with their clients, greater brand or name recognition and 
significantly greater financial, technical and marketing resources than we do. As a result, our competitors may be in a stronger 
position to respond more quickly to new or emerging technologies and changes in client requirements and to devote greater resources 
than we can to the development, promotion and sale of their services. Competitors could lower their prices, potentially forcing us to 
lower our prices and suffer reduced operating margins. We face competition from international accounting firms; international, 
national and regional strategic consulting and systems implementation firms; and the IT services divisions of application software 
firms. 

In addition, there are relatively low barriers to entry into the business consulting and IT services market. We do not own any 
patented technology that would stop competitors from entering this market and providing services similar to ours. As a result, the 
emergence of new competitors may pose a threat to our business. Existing or future competitors may develop and offer services that 
are superior to, or have greater market acceptance, than ours, which could significantly decrease our revenue and the value of your 
investment. 

We may not be able to hire, train, motivate, retain and manage professional staff. 

To succeed, we must hire, train, motivate, retain and manage highly skilled employees. Competition for skilled employees who 

can perform the services we offer is intense. We might not be able to hire enough skilled employees or train, motivate, retain and 
manage the employees we hire. This could hinder our ability to complete existing client engagements and bid for new ones. Hiring, 
training, motivating, retaining and managing employees with the skills we need is time-consuming and expensive. 

We could lose money on our contracts. 

As part of our strategy, from time to time, we enter into capped or fixed-price contracts, in addition to contracts based on 
payment for time and materials. Because of the complexity of many of our client engagements, accurately estimating the cost, scope 
and duration of a particular engagement can be a difficult task. We maintain an Office of Risk Management (“ORM”) that evaluates 
and attempts to mitigate delivery risk associated with complex projects. In connection with their review, ORM analyzes the critical 
estimates associated with these projects. If we fail to make these estimates accurately, we could be forced to devote additional 
resources to these engagements for which we will not receive additional compensation. To the extent that an expenditure of additional 
resources is required on an engagement, this could reduce the profitability of, or result in a loss on, the engagement. We may be 
unsuccessful in negotiating with clients regarding changes to the cost, scope or duration of specific engagements. To the extent we do 

13 

 
not sufficiently communicate to our clients, or our clients fail to adequately appreciate the nature and extent of any of these types of 
changes to an engagement, our reputation may be harmed and we may suffer losses on an engagement. 

Lack of detailed written contracts could impair our ability to recognize revenue for services performed, collect fees, protect our IP 
and protect ourselves from liability to others. 

We protect ourselves by entering into detailed written contracts with our clients covering the terms and contingencies of the 

client engagement. In some cases, however, consistent with what we believe to be industry practice, work is performed for clients on 
the basis of a limited statement of work or verbal agreement before a detailed written contract can be finalized. Revenue is not 
recognized on a project prior to receiving a signed contract. To the extent that we fail to have detailed written contracts in place, our 
ability to collect fees, protect our IP and protect ourselves from liability to others may be impaired. 

Our corporate governance provisions may deter a financially attractive takeover attempt. 

Provisions of our charter and by-laws may discourage, delay or prevent a merger or acquisition which shareholders may 
consider favorable, including transactions in which shareholders would receive a premium for their shares. These provisions include 
the following: 

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shareholders must comply with advance notice requirements before raising a matter at a meeting of shareholders or 
nominating a director for election; 

our Board of Directors is staggered into three classes and the members may be removed only for cause upon the 
affirmative vote of holders of at least two-thirds of the shares entitled to vote; 

we would not be required to hold a special meeting to consider a takeover proposal unless holders of more than a majority 
of the shares entitled to vote on the matter were to submit a written demand or demands for us to do so; and 

our Board of Directors may, without obtaining shareholder approval, classify and issue up to 1,250,000 shares of preferred 
stock with powers, preferences, designations and rights that may make it more difficult for a third party to acquire us. 

We may lose large clients or may not be able to secure targeted follow-on work or client retention rates. 

Our client engagements are generally short-term arrangements, and most clients can reduce or cancel their contracts for our 
services with a 30 days’ notice and without penalty. As a result, if we lose a major client or large client engagement, our revenue will 
be adversely affected. We perform varying amounts of work for specific clients from year to year. A major client in one year may not 
use our services in another year. In addition, we may derive revenue from a major client that constitutes a large portion of total 
revenue for particular quarters. If we lose any major clients or any of our clients cancel programs or significantly reduce the scope of a 
large engagement, our business, financial condition, and results of operations could be materially and adversely affected. Also, if we 
fail to collect a large accounts receivable, we could be subjected to significant financial exposure. Consequently, you should not 
predict or anticipate our future revenue based upon the number of clients we currently have or the number and size of our existing 
client engagements. 

We also derive a portion of our revenue from annual memberships for our Executive Advisory Programs. Our growth prospects 
therefore depend on our ability to achieve and sustain renewal rates on programs and to successfully launch new programs. Failure to 
achieve expected renewal rate levels or to successfully launch new programs and services could have an adverse effect on our 
operating results. 

If we are unable to protect our IP rights or infringe on the IP rights of third parties, our business may be harmed. 

We rely upon a combination of nondisclosure and other contractual arrangements and trade secrets, copyright and trademark 

laws to protect our proprietary rights and the proprietary rights of third parties from whom we license IP. Although we enter into 
confidentiality agreements with our employees and limit distribution of proprietary information, there can be no assurance that the 
steps we have taken in this regard will be adequate to deter misappropriation of our IP, or that we will be able to detect unauthorized 
use and take appropriate steps to enforce our IP rights. 

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Although we believe that our services do not infringe on the IP rights of others and that we have all rights necessary to utilize 
the IP employed in our business, we are subject to the risk of claims alleging infringement of third-party IP rights. Any claims could 
require us to spend significant sums in litigation, pay damages, develop non-infringing IP or acquire licenses to the IP that is the 
subject of asserted infringement. 

The market price of our common stock may fluctuate widely. 

The market price of our common stock could fluctuate substantially due to: 

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future announcements concerning us or our competitors; 

quarterly fluctuations in operating results; 

announcements of acquisitions or technological innovations; 

changes in earnings estimates or recommendations by analysts; or 

current market volatility. 

In addition, the stock prices of many business and technology services companies fluctuate widely for reasons which may be 
unrelated to operating results. Fluctuation in the market price of our common stock may impact our ability to finance our operations 
and retain personnel. 

We earn revenue, incur costs and maintain cash balances in multiple currencies, and currency fluctuations could adversely affect 
our financial results. 

We have international operations, where we earn revenue and incur costs in various foreign currencies, primarily the British 

Pound, the Euro and the Australian Dollar. Doing business in these foreign currencies exposes us to foreign currency risks in 
numerous areas, including revenue, purchases, payroll and investments. Certain foreign currency exposures are naturally offset within 
an international business unit, because revenue and costs are denominated in the same foreign currency, and certain cash balances are 
held in U.S. Dollar denominated accounts. However, due to the increasing size and importance of our international operations, 
fluctuations in foreign currency exchange rates could materially impact our results. 

Our cash position includes amounts denominated in foreign currencies. We manage our worldwide cash requirements 

considering available funds from our subsidiaries and the cost effectiveness with which these funds can be accessed. The repatriation 
of cash balances from certain of our subsidiaries outside the U.S. could have adverse tax consequences and be limited by foreign 
currency exchange controls. However, those balances are generally available in the local jurisdiction without legal restrictions to fund 
ordinary business operations. Any fluctuations in foreign currency exchange rates could materially impact the availability and amount 
of these funds available for transfer. 

ITEM  1B. UNRESOLVED STAFF COMMENTS 

None. 

ITEM 2. PROPERTIES 

Our principal executive office is currently located at 1001 Brickell Bay Drive, Floor 30, Miami, Florida 33131. The lease on this 

premise covers 10,896 square feet and expires June 30, 2020. We also have offices in Atlanta, Chicago, New York, Philadelphia, 
Portland, Seattle, San Francisco, Frankfurt, London, Paris, Montevideo, Hyderabad and Sydney. As of December 29, 2017, we had 
operating leases that expire on various dates through July 2024. We believe that we will be able to obtain suitable new or replacement 
space as needed. We do not own real estate and do not intend to invest in real estate or real estate-related assets. 

ITEM  3. LEGAL PROCEEDINGS 

We are involved in legal proceedings, claims, and litigation arising in the ordinary course of business not specifically discussed 
herein. In the opinion of management, the final disposition of such matters will not have a material adverse effect on our consolidated 
financial position, cash flows or results of operations. 

ITEM  4. MINE SAFETY DISCLOSURES 

Not applicable. 

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PART II 

ITEM 5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER 

PURCHASES OF EQUITY SECURITIES 

Our common stock is traded under the NASDAQ Stock Market symbol, "HCKT". The following table sets forth for the fiscal 

periods indicated, the high and low sales prices of the common stock, as reported on the NASDAQ Stock Market:   

2017 
Fourth Quarter 
Third Quarter 
Second Quarter 
First Quarter 

2016 
Fourth Quarter 
Third Quarter 
Second Quarter 
First Quarter 

Low 

   High 
  $  16.52     $  14.55   
  $  16.90     $  13.24   
  $  20.36     $  14.00   
  $  20.69     $  15.75   

     Low 

   High 
  $  18.35     $  14.64   
  $  17.26     $  13.06   
  $  15.74     $  13.11   
  $  15.84     $  12.44   

The closing sale price for the common stock on March 6, 2018, was $18.00. 

As of March 6, 2018, there were 256 holders of record of our common stock and 29,227,112 shares of common stock 

outstanding. 

Securities Authorized for Issuance under Equity Compensation Plans 

The information required by this section is set forth under Item 12 of this Annual Report on Form 10-K and is herein 

incorporated by reference. 

16 

 
 
    
  
  
      
        
  
  
 
  
Performance Graph 

The following graph compares our cumulative total shareholder return since December 28, 2012 with the NASDAQ Composite 
Index and a peer group index composed of other companies with similar business models identified below. The graph assumes that the 
value of the investment in our common stock and each index (including reinvestment of dividends) was $100 on December 28, 2012. 

The Hackett Group, Inc. 
NASDAQ Composite Index 
Peer Group 

   $   
   $   
   $   

100.00      $   
100.00      $   
100.00      $   

157.89      $   
141.63      $   
156.62      $   

224.26      $   
162.09      $   
155.45      $   

419.86      $   
173.33      $   
139.43      $   

12/28/12 

12/27/13 

1/2/15 

1/1/16 

12/30/16 

      12/29/17    
469.33      $    425.60   
187.19      $    242.29   
150.01      $    135.72   

The Peer Group includes Edgewater Technology, Inc., FTI Consulting, Inc., Huron Consulting Group, Inc., Information 

Services Group, Inc., and The Corporate Executive Board Company. 

Company Dividend Policy 

In December 2012, we announced an annual dividend program of $0.10 per share. We have gradually been increasing the 
dividend for our shareholders on an annual basis. In 2016, we increased the annual dividend to $0.26 per share to be paid on a semi-
annual basis or $4.0 million to shareholders of record on both June 30, 2016 and December 22, 2016. In 2017, we increased the annual 
dividend to $0.30 per share to be paid on a semi-annual basis or $4.6 million and $4.7 million to shareholders of record on both June 
30, 2017 and December 22, 2017, respectively. Subsequent to year end 2017, we increased the annual dividend from $0.30 per share 
to $0.34 per share to be paid on a semi-annual basis. Our credit agreement contains restrictions on our ability to declare dividends and 
repurchase shares.  The declaration of dividends shall at all times be subject to the final determination of our Board of Directors that a 
dividend is prudent at that time in consideration of the needs of the business and other factors including the ability to pay dividends 
under our credit agreement. 

17 

 
 
 
  
     
  
     
  
     
  
     
  
     
  
 
Purchases of Equity Securities 

We have an ongoing authorization from our Board of Directors to repurchase shares of our common stock. The repurchase plan 

was first announced on July 30, 2002.  All repurchases under this program are discretionary and are made in the open market or 
through privately negotiated transactions, subject to market conditions and trading restrictions. There is no expiration date on the 
current authorization. The following table summarizes our share repurchases during the year ended December 29, 2017 under this 
authorization: 

Period 

Balance as of December 30, 2016 
December 31, 2016 to March 31, 2017 
April 1, 2017 to June 30, 2017 
July 1, 2017 to September 29, 2017 
September 30, 2017 to December 29, 2017 

   Total Number 

   Maximum Dollar 

of Shares 
Purchased 

   Value of Shares That 

Total 
Number 
   of Shares 
   Purchased    

   Average 
   Price Paid    
   per Share 

   as Part of Publicly    
Announced 
Program 

   May Yet Be Purchased    
Under the 
Program 

58,928      $ 
      507,351      $ 
      181,516      $ 
—      $ 
      747,795      $ 

20.13        
15.01        
13.73        
—        
15.11        

     $ 
58,928      $ 
507,351      $ 
181,516      $ 
—      $ 
747,795          

4,433,361   
3,247,186   
630,006   
3,137,560   
3,137,560   

During the year ended December 29, 2017, the Company’s Board of Directors approved an additional $10.0 million 

authorization, bringing the cumulative authorization as of December 29, 2017, to $137.2 million with cumulative purchases under the 
plan of $134.1 million, leaving $3.1 million available for future purchases.  

Shares purchased under the repurchase plan do not include shares withheld to satisfy withholding tax obligations. These 
withheld shares are never issued and in lieu of issuing the shares, taxes were paid on our employee’s behalf.  In 2017, 268 thousand 
shares were withheld and not issued for a cost of $4.4 million. 

ITEM 6. SELECTED FINANCIAL DATA 

The following consolidated financial data sets forth our selected financial information as of and for each of the years in the five-

year period ended December 29, 2017, and has been derived from our audited consolidated financial statements. The selected 

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consolidated financial data should be read together with our consolidated financial statements, related notes thereto and with 
“Management’s Discussion and Analysis of Financial Condition and Results of Operations.” 

Consolidated Statement of Operations Data: 
Revenue: 

Revenue before reimbursements 
Reimbursements 

Total revenue (1) 

Costs and expenses: 
Cost of service: 

Personnel costs before reimbursable expenses (2) 
Reimbursable expenses 
Total cost of service 

Selling, general and administrative costs 
Bargain purchase gain from acquisition (3) 
Restructuring costs (benefit) 

Total costs and operating expenses 

Operating income 
Other expense: 

Interest expense, net 

Income from continuing operations before income taxes 
Income tax expense (4) 
Income from continuing operations 
Loss from discontinued operations 
Net income 

Basic net income per common share: 

Income per common share from continuing operations 
Loss per common share from discontinued operations 

Net income per common share 

Diluted net income per common share: 

Income per common share from continuing operations 
Loss per common share from discontinued operations 

Net income per common share 

Weighted average common shares outstanding: 

Basic 
Diluted 

Consolidated Balance Sheet Data: 
Cash 
Restricted cash 
Working capital 
Total assets 
Long-term debt 
Shareholders’ equity 
Dividends paid/declared per share 

Year Ended 
   December 29,       December 30,       January 1, 

      January 2, 

2017 

2016 

2016 
(in thousands, except per share data) 

2015 

      December 27,   
2013 

   $   

263,252       $   
22,610            
285,862            

259,907       $   
28,654            
288,561            

234,581       $   
26,359            
260,940            

213,519       $   
23,218            
236,737            

200,391   
23,439   
223,830   

166,312            
22,610            
188,922            
64,825            
—            
1,293            
255,040            
30,822            

(584 )         
30,238            
2,884            
27,354            
—            
27,354       $   

163,273            
28,654            
191,927            
62,081            
—            
—            
254,008            
34,553            

(387 )         
34,166            
12,625            
21,541            
—            
21,541       $   

147,024            
26,359            
173,383            
65,632            
—            
—            
239,015            
21,925            

(409 )         
21,516            
7,707            
13,809            
—            
13,809       $   

138,958            
23,218            
162,176            
61,386            
(3,015 )         
3,604            
224,151            
12,586            

(620 )         
11,966            
2,255            
9,711            
—            
9,711       $   

0.95       $   
—            
0.95       $   

0.74       $   
—            
0.74       $   

0.47       $   
—            
0.47       $   

0.34       $   
—            
0.34       $   

0.85       $   
—            
0.85       $   

0.66       $   
—            
0.66       $   

0.43       $   
—            
0.43       $   

0.33       $   
—            
0.33       $   

130,456   
23,439   
153,895   
54,208   
—   
—   
208,103   
15,727   

(465 ) 
15,262   
6,398   
8,864   
(135 ) 
8,729   

0.29   
—   
0.29   

0.28   
(0.01 ) 
0.27   

   $   

   $   

   $   

   $   

   $   

28,852            
32,196            

29,082            
32,815            

29,620            
31,968            

28,718            
29,881            

30,283   
32,116   

   $   
   $   
   $   
   $   
   $   
   $   
   $   

17,512       $   
—       $   
23,837       $   
185,231       $   
19,000       $   
107,275       $   
0.30       $   

19,710       $   
—       $   
12,999       $   
159,299       $   
7,000       $   
86,269       $   
0.26       $   

23,503       $   
—       $   
17,375       $   
160,379       $   
—       $   
102,144       $   
0.20       $   

14,608       $   
—       $   
15,418       $   
149,598       $   
18,263       $   
89,788       $   
0.12       $   

18,199   
354   
20,767   
145,188   
19,029   
93,176   
0.10   

(1) 

(2) 

(3) 
(4) 

In April 2017 and May 2017, we acquired Aecus Limited, a U.K. – based European Outsourcing Advisory and Robotics Process Automation (“RPA”) 
consulting firm company and we acquired Jibe Consulting, U.S.- based Oracle E-Business Suite (“EBS”) and Oracle Cloud Business Application 
implementation firm. As a result of the acquisitions, our 2017 results of operations included $16.2 million in total revenue. In January 2014, we acquired 
Technolab, an EPM AMS business. As a result of the acquisition, our 2014 results of operations included $10.3 million in total revenue from Technolab. 
Fiscal years 2014 through 2017 include acquisition-related compensation expense of $4.1 million in 2017, $1.2 million in 2016, $927 thousand in 2015 and $4.3 
million in 2014 from the acquisitions of Jibe Consulting and Aecus Limited in 2017 and Technolab in 2014. 
Fiscal year 2014 includes a bargain purchase gain from the acquisition of Technolab, an EPM AMS business.   
Fiscal year 2017 includes the tax benefit for the revaluation of the deferred tax liabilities as a result of the recently enacted tax legislation and accounting on the 
vesting of share-based awards.  

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ITEM 7.  MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF 

OPERATIONS 

Overview 

Hackett, originally incorporated on April 23, 1997, is a leading strategic advisory and technology consulting firm that enables 

companies to achieve world-class business performance. By leveraging the comprehensive Hackett database, the world’s leading 
repository of enterprise business process performance metrics and best practice intellectual capital, our business and technology 
solutions help clients improve performance and maximize returns on technology investments. 

Hackett is a strategic advisory firm and a world leader in best practice research, benchmarking, business transformation and 

working capital management services which empirically defines and enables world-class enterprise performance. Hackett empirically 
defines world-class performance in sales, general and administrative and certain supply chain activities with analysis gained through 
more than 15,200 benchmark and performance studies over 24 years at over 5,300 of the world’s leading companies. 

Hackett’s combined capabilities include executive advisory programs, benchmarking, business transformation working capital 

management and technology solutions, with corresponding offshore support. In addition, we are identifying new opportunities for our 
benchmarking and best practice intellectual property by leveraging new channels through strategic alliances to introduce new 
recurring revenue, high margin offerings that could redefine our organizational model that we have started to refer to as “IP as a 
service” business. 

In the following discussion, “Hackett” represents our total company. “The Hackett Group” encompasses our Benchmarking, 
Business Transformation, Executive Advisory, Robotics Process Automation, Enterprise Performance Management (“EPM”) and 
EPM Application Maintenance and Support (“AMS”) groups. “SAP Solutions” encompasses our SAP ERP Technology and SAP 
Maintenance groups. 

Critical Accounting Policies 

In the ordinary course of business, we make a number of estimates and assumptions relating to the reporting of results of 
operations and financial position in conformity with generally accepted accounting principles in the United States (“GAAP”). Actual 
results could differ significantly from those estimates under different assumptions and conditions. We believe the following discussion 
addresses our most critical accounting policies. These policies require management to exercise judgment on issues that are often 
difficult, subjective and complex due to the necessity of estimating the effect of matters that are inherently uncertain. 

Revenue Recognition 

Our revenue is principally derived from fees for services generated on a project-by-project basis. Revenue for services rendered 

is recognized on a time and materials basis or on a fixed-fee or capped-fee basis. 

Revenue for time and materials contracts is recognized based on the number of hours worked by our consultants at an agreed 

upon rate per hour and is recognized in the period in which services are performed. 

Revenue related to fixed-fee or capped-fee contracts is recognized on the proportional performance method of accounting based 
on the ratio of labor hours incurred to estimated total labor hours. This percentage is multiplied by the contracted dollar amount of the 
project to determine the amount of revenue to be recognized in an accounting period. The contracted dollar amount used in this 
calculation excludes the amount the client pays us for reimbursable expenses. There are situations where the number of hours to 
complete projects may exceed our original estimate, as a result of an increase in project scope, unforeseen events that arise, or the 
inability of the client or the delivery team to fulfill their responsibilities. On an on-going basis, our project delivery, Office of Risk 
Management and finance personnel review hours incurred and estimated total labor hours to complete projects. Any revisions in these 
estimates are reflected in the period in which they become known. If our estimates indicate that a contract loss will occur, a loss 
provision will be recorded in the period in which the loss first becomes probable and reasonably estimable. Contract losses are 
determined to be the amount by which the estimated direct costs of the contract exceed the estimated total revenue that will be 
generated by the contract. These costs are included in total cost of service. 

Revenue from advisory services is recognized ratably over the life of the client agreements. 

Additionally, we earn revenue from the resale of software licenses and maintenance contracts. Revenue for the resale of 
software and software licenses is recognized upon contract execution and customer receipt of software. Revenue from maintenance 
contracts is recognized ratably over the life of the agreements. 

Revenue for contracts with multiple elements is allocated based on the respective selling price of the individual elements. 

20 

 
Unbilled revenue represents revenue for services performed that have not been invoiced. If we do not accurately estimate the 

scope of the work to be performed, or we do not manage our projects properly within the planned periods of time, or we do not meet 
our clients’ expectations under the contracts, then future consulting margins may be negatively affected or losses on existing contracts 
may need to be recognized. Any such reductions in margins or contract losses could be material to our results of operations. 

Sales tax collected from customers and remitted to the applicable taxing authorities is accounted for on a net basis, with no 

impact on revenue. 

Revenue before reimbursements excludes reimbursable expenses charged to clients. Reimbursements, which include travel and 

out-of-pocket expenses, are included in revenue, and an equivalent amount of reimbursable expenses is included in cost of service. 

The agreements entered into in connection with a project, whether time and materials, or fixed-fee or capped-fee based, 
typically allow our clients to terminate early due to breach or for convenience with 30 days’ notice. In the event of termination, the 
client is contractually required to pay for all time, materials and expenses incurred by us through the effective date of the termination. 
In addition, from time to time we enter into agreements with our clients that limit our right to enter into business relationships with 
specific competitors of that client for a specific time period. These provisions typically prohibit us from performing a defined range of 
services which we might otherwise be willing to perform for potential clients. These provisions are generally limited to six to twelve 
months and usually apply only to specific employees or the specific project team. 

Allowances for Doubtful Accounts 

We maintain allowances for doubtful accounts for estimated losses resulting from our clients not making required payments. 

Periodically, we review accounts receivable to assess our estimates of collectability. Management critically reviews accounts 
receivable and analyzes historical bad debts, past-due accounts, client credit-worthiness and current economic trends when evaluating 
the adequacy of the allowance for doubtful accounts. If the financial condition of our clients were to deteriorate, resulting in their 
inability to make payments, additional allowances may be required. 

Long-Lived Assets (excluding Goodwill and Other Intangible Assets) 

Long-lived assets are reviewed for impairment whenever events or circumstances indicate that the carrying amount of an asset 
may not be fully recoverable. If an evaluation is required, the estimated future undiscounted cash flows associated with the asset are 
compared to the asset’s carrying amount to determine if there has been an impairment. The amount of an impairment is calculated as 
the difference between the fair value of the asset and its carrying value. Estimates of future undiscounted cash flows are based on 
management’s view of growth rates for the related business, anticipated future economic conditions and estimates of residual values. 

Business Combinations 

For transactions that are considered business combinations, we utilize fair values in determining the carrying values of the 
purchased assets and assumed liabilities, which are recorded at fair value at acquisition date, and identifiable intangible assets are 
recorded at fair value. Costs directly related to the business combinations are recorded as expenses as they are incurred. Fair values are 
subject to refinement for up to one year after the closing date of an acquisition as information relative to closing date fair values 
become available. A bargain purchase gain on an acquisition occurs when the net of the estimated fair value of the assets acquired and 
liabilities assumed exceeds the consideration paid. 

Goodwill and Other Intangible Assets 

Goodwill and intangible assets deemed to have indefinite lives are not amortized, but rather are tested for impairment on an 
annual basis, or more frequently if events or changes in circumstances indicate potential impairment. Finite-lived intangible assets are 
amortized over their useful lives and are subject to impairment evaluations. The excess cost of the acquisition over the fair value of the 
net assets acquired is recorded as goodwill. 

Goodwill is tested at least annually for impairment at the reporting unit level. The reporting units are The Hackett Group 
(including Benchmarking, Business Transformation, Business Transformation EPM, Strategy and Operations, Executive Advisory 
Programs and Robotics Process Automation) and Hackett Technology Solutions (including SAP ERP and AMS, Oracle EPM and 
EPM AMS). In assessing the recoverability of goodwill and intangible assets, we make estimates based on assumptions regarding 
various factors to determine if impairment tests are met. These estimates contain management’s judgment, using appropriate and 
customary assumptions available at the time. We performed our annual step one impairment test of our goodwill in the fourth quarter 
of fiscal 2017 and determined that goodwill was not impaired. 

Other intangible assets are tested for potential impairment whenever events or changes in circumstances suggest that the 

carrying value of an asset may not be fully recoverable. If an evaluation is required, the estimated future undiscounted cash flows 
associated with the asset are compared to the asset’s carrying amount to determine if there has been an impairment. The amount of an 
impairment is calculated as the difference between the fair value of the asset and its carrying value. Estimates of future undiscounted 

21 

 
cash flows are based on management’s view of growth rates for the related business, anticipated future economic conditions and 
estimates of residual values. Other intangible assets arise from business combinations and consist of customer relationships, customer 
backlog, non-compete agreements and trademarks that are amortized on a straight-line or accelerated basis over periods of up to ten 
years. 

Stock Based Compensation 

We recognize compensation expense for awards of equity and liability instruments to employees based on the grant-date fair 

value of those awards, over the requisite service period, with limited exceptions. 

Income Taxes 

Deferred tax assets and liabilities are determined based on differences between the financial reporting carrying values and tax 
bases of assets and liabilities, and are measured by using enacted tax rates expected to apply to taxable income in the years in which 
those differences are expected to reverse. Deferred income taxes also reflect the impact of certain state operating loss and tax credit 
carryforwards. A valuation allowance is provided if we believe it is more likely than not that all or some portion of the deferred tax 
asset will not be realized. An increase or decrease in the valuation allowance, if any, that results from a change in circumstances, and 
which causes a change in our judgment about the realizability of the related deferred tax asset, is included in the current tax provision. 

We adopted a more-likely-than-not threshold for financial statement recognition and measurement of a tax position taken or 

expected to be taken in a tax return. This interpretation also provides guidance on de-recognition of income tax assets and liabilities, 
classification of current and deferred income tax assets and liabilities, accounting for interest and penalties associated with tax 
positions, accounting for income taxes in interim periods and income tax disclosures. We report penalties and tax-related interest 
expense as a component of income tax expense. 

Results of Operations 

Our fiscal year generally consists of a 52-week period and periodically consists of a 53-week period as each fiscal year ends on 

the Friday closest to December 31. Fiscal years 2017, 2016, and 2015 ended on December 29, 2017, December 30, 2016, and 
January 1, 2016, respectively. References to a year included in this document refer to a fiscal year rather than a calendar year. 

The following table sets forth, for the periods indicated, our results of operations and the percentage relationship to revenue 

before reimbursements of such results (in thousands, except per share amounts). 

Revenue: 

Revenue before reimbursements 
Reimbursements 

Total revenue 

Costs and expenses: 
Cost of service: 

Personnel costs 
Non-cash stock compensation expense 
Acquisition-related compensation expense 
Acquisition-related non-cash stock compensation expense 
Reimbursable expenses 

Total cost of service 

Selling, general and administrative costs 
Non-cash stock compensation expense 
SARs-related non-cash compensation expense 
Acquisition-related costs 
Amortization of intangible assets 

Total selling, general, and administrative expenses 

Restructuring costs 

Total costs and operating expenses 
Income from operations 
Other expense: 

Interest expense 

Income from operations before income taxes 
Income tax expense 
Net income 

Diluted net income per common share 

December 29, 
2017 

      December 30, 

2016 

January 1, 
2016 

Twelve Months Ended 

$ 

263,252       100% 
22,610            
285,862            

      $ 

259,907       100% 
28,654            
288,561            

 $ 

234,581       100% 
26,359            
260,940            

157,745       60% 
4,470            
1,582            
2,515            
22,610            
188,922            

59,027       22% 
3,330            
-            
378            
2,090            
64,825       25% 

1,293            
255,040            

30,822       12% 

(584 )         
30,238       11% 
2,884       1% 
27,354       10% 

      $ 

157,515       61% 
4,544            
-            
1,214            
28,654            
191,927            

57,974       22% 
3,007            
-            
-            
1,100            
62,081       24% 

-            
254,008            

34,553       13% 

(387 )         
34,166       13% 
12,625       5% 
21,541       8% 

0.85            

      $ 

0.66            

22 

$ 

$ 

141,665       60% 
4,432            
-            
927            
26,359            
173,383            

58,423       25% 
2,344            
2,658            
-            
2,207            
65,632       28% 

-            
239,015            
21,925       9% 

(409 )         
21,516       9% 
7,707       3% 
13,809       6% 

0.43            

 $ 

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Comparison of 2017 to 2016 

Overview.   For the fiscal year 2017, revenue before reimbursements increased 1.3% to $263.3 million and earnings per share 
increased 29%, as compared to the same period in the prior year. Fiscal year 2017 earnings per share was favorably impacted by tax 
benefit for the revaluation of the deferred tax liabilities as a result of the recently enacted tax legislation and the change in accounting 
for the vesting of share-based awards.  

Revenue. We are a global company with operations primarily in the United States and Western Europe.  Our revenue is 

denominated in multiple currencies, primarily the U.S. Dollar, British Pound, Euro and Australian Dollar, and as a result is affected by 
currency exchange rate fluctuations. The impact of the currency fluctuation did not have a significant impact on comparisons between 
2017 and 2016. Revenue is analyzed based on geographic location of engagement team personnel.  

Our total Company revenue before reimbursements increased 1.3%, to $263.3 million in 2017, as compared to $259.9 million in 

2016. Our domestic revenue decreased 4%, but was offset by our international growth of 36%.  Gross revenue decreased in 2017 to 
$285.9 million from $288.6 million as a result of our decrease in revenue related to reimbursable expenses. Reimbursable expenses are 
project and travel-related expenses passed through to a client with no margin associated with them. Reimbursable expenses as a 
percentage of net revenue were 8.6% during 2017 and 11.0% in 2016. The decrease in reimbursable expenses is primarily driven by 
lower expense ratios resulting from the recent acquisitions and the increase in “IP as a service” revenue, both which historically drive 
much lower levels of reimbursable expenses.  In 2017 and 2016, no customer accounted for more than 5% of our total revenue. 

Hackett domestic revenue before reimbursements was down 6% in 2017, as revenue was adversely impacted primarily as a 

result of the transition from on- premise to cloud application migration.  The decrease of the domestic Hackett revenue was offset by 
strong Hackett international growth of 36%, primarily in Europe, during 2017, as compared to the same period in the prior year.  Our 
international revenue accounted for 19% of our total revenue in 2017, as compared to 14% in 2016. 

SAP Solutions revenue before reimbursements increased 5%, to $39.9 million, during 2017, as compared to $38.1 million in the 

in 2016.  

Cost of Service. Cost of service primarily consists of salaries, benefits and incentive compensation for consultants and 
subcontractor fees; acquisition-related cash and stock compensation costs; non-cash stock compensation expense; and reimbursable 
expenses associated with projects.  

Personnel costs remained relatively consistent with an increase to $157.7 million in 2017 from $157.5 million in 2016. 

Personnel costs before reimbursable expenses, as a percentage of revenue before reimbursements also remained relatively consistent at 
60% in 2017, as compared to 61% in 2016.  

Non-cash stock compensation expense was $4.5 million in both 2017 and 2016. 

Acquisition related compensation costs of $1.6 million for 2017 relate to the accrual for the cash portion of the Aecus contingent 
consideration to be paid to the selling shareholders and key personnel, and the cash portion of the Jibe contingent consideration that is 
to be paid to key personnel, all of which are subject to service vesting and as a result is recorded as compensation expense. See Note 
15, “Acquisitions” to our consolidated financial statements included in this Annual Report on Form 10-K. 

Acquisition related non-cash stock compensation expense in 2017 primarily related to our EPM AMS acquisition of Technolab 

in fiscal 2014 and the Jibe and Aecus acquisitions in 2017. See Note 15, “Acquisitions” to our consolidated financial statements 
included in this Annual Report on Form 10-K. 

Selling, General and Administrative (“SG&A”). SG&A costs, excluding non-cash compensation expense, acquisition related 
costs and the amortization of intangible assets increased 2% to $59.0 million in 2017, from $58.0 million in 2016. SG&A costs as a 
percentage of revenue before reimbursements were 22% in both 2017 and 2016. 

Non-cash compensation expense included in total SG&A increased to $3.3 million in 2017, as compared to $3.0 million in 

2016. The increase primarily related to the performance-based equity compensation which was driven by Company performance in 
2016. See Note 10, “Stock Based Compensation” to our consolidated financial statements included in this Annual Report on Form 10-
K for further information. 

Amortization expense was $2.1 million in 2017, as compared to $1.1 million in 2016. The amortization expense in 2017 relates 

to the amortization of the intangible assets acquired in our 2014 EPM AMS acquisition of Technolab, our acquisitions of Jibe and 
Aecus in the second quarter of 2017 and the buyout of our partner’s joint venture interest in the CGBS Training and Certification 
Programs. The intangible assets relate to the customer relationship, trademarks, customer backlog and non-compete agreements. The 

23 

 
Technolab intangible assets will continue to amortize through 2018, the Jibe and Aecus intangible assets will continue to amortize 
until 2022 and the CGBS Training and Certification intangible asset will amortize until 2027. 

Restructuring Costs. In 2017, we recorded restructuring costs primarily related to the transition of resources driven by our 
migration from on premise software to cloud-based implementations as well as the Jibe acquisition, and the rationalization of global 
resources as a result of the emergence of RPA related engagements from our Aecus acquisition.   

Interest expense. In 2017, we recorded interest expense of $584 thousand, as compared to $387 thousand in 2016. The increase 

in interest expense in 2017, as compared to 2016 primarily relates to the higher average outstanding debt balance during 2017. 

Income Taxes. During 2017, we recorded $2.9 million of income tax expense related to certain federal, foreign and state taxes 
which reflected an effective tax rate of 9.5%. During the first quarter of 2017, we recorded no income tax expense as a result of the 
adoption of a new pronouncement relating to the accounting on the vesting of share-based awards. During the fourth quarter of fiscal 
2017 we recorded a tax benefit related to the revaluation of our deferred tax liabilities as a result of the adoption of the 2017 Tax Act 
on December 22, 2017. Excluding the effect of the new pronouncement and the new tax reform legislation, the effective tax rate 
would have been 35.5% for certain federal, foreign and state taxes for 2017. In 2016, we recorded income tax expense of $12.6 
million which reflected an effective tax rate of 37.0% in both periods for certain federal, foreign and state taxes.  

Comparison of 2016 to 2015 

Overview.   Our continued strong U.S. demand drove our results as our momentum was realized across virtually all of our U.S. 
practices. For the fiscal year 2016, revenue increased 10.6% to $288.6 million and earnings per share increased 53%, as compared to 
the same period in the prior year. Fiscal year 2015 earnings per share was unfavorably impacted by non-recurring, non-cash 
compensation expense relating to performance-based Stock Appreciation Rights issued in 2012.  

Revenue. We are a global company with operations primarily in the United States and Western Europe.  Our revenue is 

denominated in multiple currencies, primarily the U.S. Dollar, British Pound, Euro and Australian Dollar, and as a result is affected by 
currency exchange rate fluctuations. The impact of the currency fluctuation did not have a significant impact on comparisons between 
2016 and 2015. Revenue is analyzed based on geographic location of engagement team personnel.  

Our total Company revenue increased 10.6%, to $288.6 million in 2016, as compared to $260.9 million in 2015. Our strong 
2016 results were driven by over 13% revenue growth from our North American service offerings. By consolidating several of our 
Hackett practices, we have seen improvement in collaboration and cross-selling which has allowed us to serve clients more broadly. 
As an example, revenue from our top twenty U.S. clients this year grew just over 20% from the prior year. Our domestic growth was 
partially offset by weak European revenue which has decreased 2.9% year over year. Our international revenue accounted for 14% of 
our total revenue in 2016, as compared to 16% in 2015. 

Reimbursements as a percentage of total revenue were 10% during both 2016 and 2015. In 2016 and 2015, no customer 

accounted for more than 5% of our total revenue. 

Total Cost of Service. Cost of service consists of personnel costs, which are comprised of salaries, benefits incentive 
compensation for consultants and subcontractor fees; non-cash stock compensation expense; and reimbursable expenses associated 
with projects. 

Personnel costs increased 11% to $157.5 million in 2016 from $141.7 million in 2015. The increase in the absolute dollar 

amount was primarily a result of increased employee headcount and higher subcontractor costs to support increasing revenue. 
Personnel costs before reimbursable expenses, as a percentage of revenue before reimbursements remained relatively constant at 61% 
in 2016, as compared to 60% in 2015.  

Non-cash compensation expense included in total cost of service was comparable at $4.5 million in 2016, as compared to $4.4 

million in 2015. Acquisition-related stock compensation expense included in total cost of service was $1.2 million in 2016, as 
compared to $0.9 million in 2015. The increase in the acquisition-related stock compensation expense was primarily related to the 
finalization of the earn-out equity granted related to the acquisition of Technolab International Corporation (“Technolab”). 

Total Selling, General and Administrative (“SG&A”). SG&A costs, excluding non-cash compensation expense, SARs-related 
non-cash compensation expense and the amortization of intangible assets decreased 1% to $58.0 million in 2016, from $58.4 million 
in 2015. SG&A costs as a percentage of revenue before reimbursements were 22% in 2016 and 25% in 2015 due to the improved 
leverage from increased revenue. 

Non-cash compensation expense included in total SG&A increased to $3.0 million in 2016, as compared to $2.3 million in 
2015. The increase primarily related to the performance-based equity compensation which was driven by Company performance. 

24 

 
SARs-related non-cash compensation expense included in total SG&A decreased $2.7 million in 2016, as compared to 2015, due to 
the non-recurring, non-cash stock compensation expense related to the performance-based SARs awards tied to the achievement of the 
pro-forma EBITDA performance target. This expense represented 100% of the non-cash compensation expense for these equity 
awards. See Note 9, “Stock Based Compensation” to our consolidated financial statements included in this Annual Report on Form 
10-K for further information. 

Amortization expense was $1.1 million and $2.2 million in 2016 and 2015, respectively. The amortization expense in 2016 and 

2015 was primarily due to the amortization of the intangible assets acquired in our 2014 EPM AMS acquisition of Technolab. The 
decrease in the amortization expense primarily related to the full amortization at the end of 2015 of the customer backlog and 
tradename. The intangibles related to the customer relationship and non-compete agreement will continue to amortize through 2018. 

Income Tax Expense. In 2016, we recorded income tax expense of $12.6 million, which reflected an effective tax rate of 37.0% 
for certain federal, foreign and state taxes. In 2015, we recorded income tax expense of $7.7 million, which reflected an effective tax 
rate of 35.8% for certain federal, foreign and state taxes. 

Liquidity and Capital Resources 

As of December 29, 2017, and December 30, 2016, we had $17.5 million and $19.7 million, respectively, of cash and cash 

equivalents, respectively. We currently believe that available funds (including the cash on hand and funds available for borrowing 
under the revolving line), and cash flows generated by operations will be sufficient to fund our working capital and capital expenditure 
requirements for at least the next twelve months. We may decide to raise additional funds to support expansion, to develop new or 
enhance products and services, to respond to competitive pressures or to acquire complementary businesses or technologies. There is 
no assurance, however, that additional financing will be available when needed or desired. 

The following table summarizes our cash flow activity (in thousands): 

Cash flows provided by operating activities 
Cash flows used in investing activities 
Cash flows used in financing activities 

Cash Flows from Operating Activities 

Year Ended 
   December 29,       December 30,    

2017 

2016 

  $ 
  $ 
  $ 

26,512      $ 
(17,524 )    $ 
(11,181 )    $ 

32,889   
(3,179 ) 
(33,499 ) 

Net cash provided by operating activities was $26.5 million in 2017, as compared $32.9 million in 2016. In 2017, the net cash 
provided by operating activities was primarily due to net income adjusted for non-cash items, partially offset by increased accounts 
receivable and unbilled revenue and decreased accrued expenses and other liabilities due to the payout of 2016 incentive 
compensation.  In 2016, the net cash provided by operating activities was primarily due to net income adjusted for non-cash items, 
partially offset by increased accounts receivable and unbilled revenue.   
Cash Flows from Investing Activities 

Net cash used in investing activities was $17.5 million in 2017, as compared to $3.2 million in 2016. In 2017, the cash utilized 

in investing included cash paid for the Jibe and Aecus acquisitions, and for the buyout of our interest in the CGBS Training and 
Certification Program for a total cash outflow of $11.3 million. In addition, cash was utilized for capital expenditures of $6.5 million 
for the development of the Hackett Academy and our benchmark technology, as well as further investments in internal corporate 
systems.  In 2016, the cash utilized in investing included capital expenditures of $3.2 million on the continued development of our 
benchmark technology and the purchase of computer equipment as a result of the increase in headcount. 
Cash Flows from Financing Activities 

Net cash used in financing activities was $11.2 million in 2017 and $33.5 million in 2016. The usage of cash in 2017 was 

primarily related to the cost of the repurchase of $11.3 million of Company common stock under the Company’s share repurchase 
program, $4.4 million was utilized to satisfy employee net vesting-related tax requirements and $8.7 million was utilized to fund 
shareholder dividends. These cash uses were offset by the net borrowings under our credit facility of $12.0 million. The usage of cash 
in 2016 was primarily related to the cost of the repurchase of $30.1 million of Company common stock under the Company’s share 
repurchase program, $4.0 million was utilized to satisfy employee net vesting-related tax requirements and $7.2 million was utilized to 
fund shareholder dividends.  These uses of cash were partially offset by the net borrowings under our credit facility of $7.0 million.  

25 

 
 
 
  
  
  
  
  
  
    
  
 
Contractual Obligations 

There were no material capital commitments as of December 29, 2017. The following table summarizes our future principal 

payments under our Credit Agreement and future lease commitments under our non-cancelable operating leases as of December 29, 
2017 (in thousands): 

Contractual Obligations 
Short-term debt obligations (1) 
Long-term debt obligations (1) 
Operating lease obligations 
Total 

Total 

Less Than 
1 Year 

   1-3 Years 

   4-5 Years 

More Than 
5 Years 

   $   
—      $   
         19,000           
7,216           
   $    26,216      $   

—      $   
—           
2,161           
2,161      $   

—      $   
—      $   
—            19,000           
1,742           
3,184           
3,184      $    20,742      $   

—   
—   
129   
129   

(1)  Excludes the fee on the amount of any unused commitment that we may be obligated to pay under our Credit Agreement, as 
such amounts vary and cannot be estimated. See Note 8 to our consolidated financial statements included in this Annual 
Report on Form 10-K. 

Off-Balance Sheet Arrangements 

We did not have any off-balance sheet arrangements as of December 29, 2017. 

Recently Issued Accounting Standards 

For discussion of recently issued accounting standards, see Note 1 to our consolidated financial statements included in this 

Annual Report on Form 10-K. 

ITEM  7A . QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK 

As of December 29, 2017, our exposure to market risk related primarily to changes in interest rates and foreign currency 

exchange rate risks. 

Interest Rate Risk 

Our exposure to market risk for changes in interest rates relates primarily to the Credit Facility, which is subject to variable 

interest rates. The interest rates per annum applicable to loans under the Credit Facility will be, at our option, equal to either a base 
rate or a LIBOR rate for one-, two-, three- or nine-month interest periods chosen by us in each case, plus an applicable margin 
percentage. A 100 basis point increase in our interest rate under our Credit Facility would not have had a material impact on our 2017 
results of operations. 

Exchange Rate Sensitivity 

We face exposure to adverse movements in foreign currency exchange rates, as a portion of our revenue, expenses, assets and 
liabilities are denominated in currencies other than the U.S. Dollar, primarily the British Pound, the Euro and the Australian Dollar. 
The Company recognized losses related to foreign currency exchange of $0.7 million and $0.2 million in 2017 and 2015, respectively, 
and income of $0.6 million in 2016. These exposures may change over time as business practices evolve. Currently, we do not hold 
any derivative contracts that hedge our foreign currency risk, but we may adopt such strategies in the future. 

For a discussion of the risks we face as a result of foreign currency fluctuations, see “Item 1A. Risk Factors” in Part I of this 

report. 

26 

 
 
  
  
  
  
  
  
  
  
        
 
ITEM 8.   FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA 

THE HACKETT GROUP, INC. 
INDEX TO FINANCIAL STATEMENTS AND SCHEDULE 

Report of Independent Registered Public Accounting Firm 
Consolidated Balance Sheets as of December 29, 2017 and December 30, 2016   
Consolidated Statements of Operations for the Years Ended December 29, 2017, December 30, 2016, and January 1, 2016     
Consolidated Statements of Comprehensive Income for the Years Ended December 29, 2017, December 30, 2016, and 
January 1, 2016  
Consolidated Statements of Shareholder s’ Equity for the Years Ended December 29, 2017, December 30, 2016, and 
January 1, 2016  
Consolidated Statements of Cash Flows for the Years Ended December 29, 2017, December 30, 2016, and January 1, 2016     
Notes to Consolidated Financial Statements 
Schedule II – Valuation and Qualifying Accounts and Reserves 

Page 

28 
29 
30 

31 

32 
33 
34 
55 

27 

 
 
 
 
  
  
  
  
  
  
  
 
  
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM  

To the Shareholders and the Board of Directors of The Hackett Group, Inc. 

Opinion on The Financial Statements  

We have audited the accompanying consolidated balance sheets of The Hackett Group, Inc. (the Company) as of December 29, 2017 
and December 30, 2016, the related consolidated statements of operations, comprehensive income, shareholders’ equity and cash 
flows for each of the three years in the period ended December 29, 2017, and the related notes to the consolidated financial statements 
and schedules (collectively, the financial statements). In our opinion, the financial statements present fairly, in all material respects, 
the financial position of The Hackett Group, Inc. as of December 29, 2017 and December 30, 2016, and the results of its operations 
and its cash flows for each of the three years in the period ended December 29, 2017, in conformity with accounting principles 
generally accepted in the United States of America.   

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), the Company’s internal control over financial reporting as of December 29, 2017, based on criteria established in Internal 
Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission in 2013, and 
our report dated March 8, 2018 expressed an unqualified opinion on the effectiveness of The Hackett Group, Inc.’s internal control 
over financial reporting. 

Basis for Opinion 

These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on the 
Company’s financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to 
be independent with respect to the Company in accordance with U.S. federal securities laws and the applicable rules and regulations of 
the Securities and Exchange Commission and the PCAOB. 

We conducted our audits in accordance with the standards of the PCAOB.  Those standards require that we plan and perform the 
audits to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or 
fraud. Our audits include performing procedures Our audits included performing procedures to assess the risks of material 
misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such 
procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits 
also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the 
overall presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion. 

We have served as the Company’s auditor since 2015. 

/s/ RSM US LLP 

Fort Lauderdale, Florida 
March 9, 2018 

28 

 
 
 
 
 
 
 
 
THE HACKETT GROUP, INC. 
CONSOLIDATED BALANCE SHEETS 
(in thousands, except share data) 

ASSETS 
Current assets: 

Cash 
Accounts receivable and unbilled revenue, net of allowance of $2,601 and $2,574 
     at December 29, 2017 and December 30, 2016, respectively 
Prepaid expenses and other current assets 

Total current assets 
Property and equipment, net 
Other assets 
Goodwill 

Total assets 

LIABILITIES AND SHAREHOLDERS’ EQUITY 
Current liabilities: 

Accounts payable 
Accrued expenses and other liabilities 

Total current liabilities 

Non-current accrued expenses and other liabilities 
Non-current deferred tax liability, net 
Long-term debt 

Total liabilities 

Commitments and contingencies 
Shareholders’ equity: 

Preferred stock, $.001 par value, 1,250,000 shares authorized, none issued and outstanding 
Common stock, $.001 par value, 125,000,000 shares authorized; 55,744,893 and 54,785,193 
     shares issued at December 29, 2017 and December 30, 2016, respectively 
Additional paid-in capital 
Treasury stock, at cost, 26,945,776 and 26,197,981 shares at December 29, 2017 and 
    December 30, 2016, respectively 
Accumulated deficit 
Accumulated other comprehensive loss 

Total shareholders’ equity 
Total liabilities and shareholders’ equity 

   December 29, 

   December 30, 

2017 

2016 

   $ 

17,512      $ 

19,710   

55,262        
2,511        
75,285        
18,851        
6,021        
85,074        
185,231      $ 

8,434      $ 
43,014        
51,448        
1,268        
6,240        
19,000        
77,956        

47,399   
1,704   
68,813   
14,774   
3,336   
72,376   
159,299   

9,089   
46,725   
55,814   
—   
10,216   
7,000   
73,030   

—        

—   

56        
288,297        

55   
277,100   

(134,054 )      
(38,515 )      
(8,509 )      
107,275        
185,231      $ 

(122,756 ) 
(56,581 ) 
(11,549 ) 
86,269   
159,299   

   $ 

   $ 

   $ 

The accompanying notes are an integral part of the consolidated financial statements. 

29 

 
 
  
  
  
  
  
  
  
  
       
         
  
       
         
  
     
     
     
     
     
     
       
         
  
       
         
  
     
     
     
     
     
     
       
         
  
       
         
  
     
     
     
     
     
     
     
 
THE HACKETT GROUP, INC. 
CONSOLIDATED STATEMENTS OF OPERATIONS 
(in thousands, except per share data) 

Revenue: 

Revenue before reimbursements 
Reimbursements 

Total revenue 

Costs and expenses: 
Cost of service: 

Personnel costs before reimbursable expenses 
   (includes $6,985,  $5,758 and $5,359 of stock compensation 
   expense in 2017, 2016 and 2015, respectively) 
Reimbursable expenses 

Total cost of service 
Selling, general and administrative costs 
     (includes $3,330, $3,007 and $5,002 of stock compensation 
     expense in 2017, 2016, and 2015, respectively) 
Restructuring cost 

Total costs and operating expenses 

Operating income 
Other expense: 

Interest expense 

Income from operations before income taxes 
Income tax expense 
Net income 
Basic net income per common share: 

Income per common share from operations 
Weighted average common shares outstanding 

Diluted net income per common share: 

Income per common share from operations 
Weighted average common and common equivalent shares outstanding 

   December 29, 

Year Ended 
      December 30, 

2017 

2016 

January 1, 
2016 

   $ 

263,252      $ 
22,610        
285,862        

259,907      $ 
28,654        
288,561        

234,581   
26,359   
260,940   

166,312        
22,610        
188,922        

163,273        
28,654        
191,927        

147,024   
26,359   
173,383   

64,825        
1,293        
255,040        
30,822        

62,081        
—        
254,008        
34,553        

65,632   
—   
239,015   
21,925   

(584 )      
30,238        
2,884        
27,354      $ 

(387 )      
34,166        
12,625        
21,541      $ 

0.95      $ 
28,852        

0.74      $ 
29,082        

0.85      $ 
32,196        

0.66      $ 
32,815        

(409 ) 
21,516   
7,707   
13,809   

0.47   
29,620   

0.43   
31,968   

   $ 

   $ 

   $ 

The accompanying notes are an integral part of the consolidated financial statements. 

30 

 
 
  
  
  
  
  
  
  
  
  
     
  
  
  
       
         
         
  
     
     
       
         
         
  
       
         
         
  
     
     
     
     
     
     
     
       
         
         
  
     
     
     
       
         
         
  
     
       
         
         
  
     
 
THE HACKETT GROUP, INC. 
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME 
(in thousands) 

Net income 
Foreign currency translation adjustment 
Total comprehensive income 

   December 29, 

Year Ended 
      December 30, 

2017 

2016 

January 1, 
2016 

   $ 

   $ 

27,354      $ 
3,040       
30,394      $ 

21,541      $ 
(3,577 )     
17,964      $ 

13,809   
(1,807 ) 
12,002   

The accompanying notes are an integral part of the consolidated financial statements. 

31 

 
 
  
  
  
  
     
  
  
  
     
     
  
     
 
THE HACKETT GROUP, INC. 
CONSOLIDATED STATEMENTS OF SHAREHOLDERS’ EQUITY 
(in thousands) 

Balance at January 2, 2015 

Issuance of common stock 
Treasury stock purchased 
Amortization of restricted stock units 

and common stock subject to 
vesting requirements 

Dividends declared 
Net income 
Foreign currency translation 
Balance at January 1, 2016 

Issuance of common stock 
Treasury stock purchased 
Amortization of restricted stock units 

and common stock subject to 
vesting requirements 

Dividends declared 
Net income 
Foreign currency translation 

Balance at December 30, 2016 

Issuance of common stock 
Treasury stock purchased 
Amortization of restricted stock units 

and common stock subject to 
vesting requirements 

Dividends declared 
Net income 
Foreign currency translation 

Balance at December 29, 2017 

     Additional        
   Common Stock 
      Paid in 
   Shares        Amount        Capital 
     53,203   
644   
—   

 $  264,912   
(1,543 ) 
—   

53   
1   
—   

 $ 

Treasury Stock 

      Shares        Amount 

      Accumulated         
Other 
     Accumulated      Comprehensive      Shareholders’   
Loss 
      Deficit 

Equity 

Total 

    (23,989 ) 
—   
(149 ) 

 $ 

 $ 

(91,335 ) 
—   
(1,356 ) 

 $ 

(77,677 ) 
—   
—   

 $ 

(6,165 ) 
—   
—   

89,788   
(1,542 ) 
(1,356 ) 

—   
—   
—   
—   
     53,847   

 $ 

938   
—   

—   
—   
—   
—   
     54,785   

 $ 

960   
—   

—   
—   
—   
—   
54   

1   
—   

—   
—   
—   
—   
55   

1   
—   

9,518   
—   
—   
—   
 $  272,887   

—   
—   
—   
—   
    (24,138 ) 

 $ 

(3,032 ) 
—   

—   
(2,059 ) 

—   
—   
—   
—   
(92,691 ) 

—   
(30,065 ) 

7,245   
—   
—   
—   
 $  277,100   

—   
—   
—   
—   
    (26,197 ) 

 $ 

(3,211 ) 
—   

—   
(748 ) 

—   
—   
—   
—   
(122,756 ) 

—   
(11,298 ) 

—   
(6,266 ) 
13,809   
—   
(70,134 ) 

—   
—   

—   
(7,988 ) 
21,541   
—   
(56,581 ) 

—   
—   

 $ 

 $ 

 $ 

 $ 

—   
—   
—   
(1,807 ) 
(7,972 ) 

—   
—   

—   
—   
—   
(3,577 ) 
(11,549 ) 

—   
—   

 $ 

 $ 

9,518   
(6,266 ) 
13,809   
(1,807 ) 
102,144   

(3,031 ) 
(30,065 ) 

7,245   
(7,988 ) 
21,541   
(3,577 ) 
86,269   

(3,210 ) 
(11,298 ) 

—   
—   
—   
—   
     55,745   

 $ 

—   
—   
—   
—   
56   

14,408   
—   
—   
—   
 $  288,297   

—   
—   
—   
—   
    (26,945 ) 

 $ 

—   
—   
—   
—   
(134,054 ) 

 $ 

—   
(9,288 ) 
27,354   
—   
(38,515 ) 

 $ 

—   
—   
—   
3,040   
(8,509 ) 

 $ 

14,408   
(9,288 ) 
27,354   
3,040   
107,275   

The accompanying notes are an integral part of the consolidated financial statements. 

32 

 
 
  
    
  
       
  
       
  
       
  
       
  
       
  
  
  
  
    
  
       
  
  
       
  
       
  
     
     
  
  
     
  
     
     
  
    
   
   
   
   
   
   
   
    
   
   
   
   
   
   
   
    
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
    
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
    
   
   
   
   
   
   
   
    
   
   
   
   
   
   
   
    
   
   
   
   
   
   
   
    
   
   
   
   
   
   
   
    
   
   
   
   
   
   
   
    
   
   
   
   
   
   
   
    
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
    
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
    
   
   
   
   
   
   
   
    
   
   
   
   
   
   
   
    
   
   
   
   
   
   
   
    
   
   
   
   
   
   
   
    
   
   
   
   
   
   
   
    
   
   
   
   
   
   
   
    
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
    
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
    
   
   
   
   
   
   
   
    
   
   
   
   
   
   
   
    
   
   
   
   
   
   
   
    
   
   
   
   
   
   
   
 
THE HACKETT GROUP, INC. 
CONSOLIDATED STATEMENTS OF CASH FLOWS 
(in thousands) 

Cash flows from operating activities: 
Net income 
Adjustments to reconcile net income to net 
cash provided by operating activities: 

Depreciation expense 
Amortization expense 
Amortization of debt issuance costs 
Provision for doubtful accounts 
(Gain) loss on foreign currency transactions 
Non-cash stock compensation expense 
Acquisition consideration reflected as compensation expense 
Deferred income tax expense (benefit) 

Changes in assets and liabilities, net of acquisition: 

Increase in accounts receivable and unbilled revenue 
(Increase) decrease in prepaid expenses and other assets 
Increase (decrease) in accounts payable 
Increase (decrease) in accrued expenses and other liabilities 

Net cash provided by operating activities 

Cash flows from investing activities: 

Purchases of property and equipment 
Cash consideration paid for acquisitions 
Cash acquired in acquisition 

Net cash used in investing activities 

Cash flows from financing activities: 

Proceeds from borrowings 
Payment of debt borrowings 
Debt issuance costs 
Dividends paid 
Proceeds from issuance of common stock 
Repurchases of common stock 

Net cash used in financing activities 

Effect of exchange rate on cash 

Net increase (decrease) in cash 
Cash at beginning of year 
Cash at end of year 
Supplemental disclosure of cash flow information: 
Cash paid for income taxes 
Cash paid for interest 

   December 29, 

Year Ended 
   December 30, 

2017 

2016 

January 1, 
2016 

   $ 

27,354      $ 

21,541      $ 

13,809   

2,442        
2,090        
90        
117        
695        
10,316        
—        
(1,781 )      

(5,278 )      
(887 )      
(1,064 )      
(7,585 )      
26,509        

(6,517 )      
(11,268 )      
261        
(17,524 )      

26,000        
(14,000 )      
—        
(8,670 )      
1,208        
(15,716 )      
(11,178 )      
(5 )      
(2,198 )      
19,710        
17,512      $ 

2,485        
1,100        
106        
38        
(594 )      
8,765        
—        
2,339        

(4,709 )      
135        
790        
893        
32,889        

(3,179 )      
—        
—        
(3,179 )      

30,000        
(23,000 )      
(237 )      
(7,163 )      
984        
(34,083 )      
(33,499 )      
(4 )      
(3,793 )      
23,503        
19,710      $ 

2,582   
2,207   
98   
89   
170   
10,361   
(3,440 ) 
4,978   

(4,761 ) 
312   
390   
9,382   
36,177   

(3,002 ) 
—   
—   
(3,002 ) 

2,500   
(20,763 ) 
(14 ) 
(3,067 ) 
945   
(3,838 ) 
(24,237 ) 
(43 ) 
8,895   
14,608   
23,503   

3,698      $ 
510      $ 

8,757      $ 
282      $ 

268   
335   

   $ 

   $ 
   $ 

Supplemental disclosure of non-cash investing and financing activities: 
Shares issued to sellers and key personnel of Jibe Consulting 

   $ 

3,613      $ 

-      $ 

-   

The accompanying notes are an integral part of the consolidated financial statements. 

33 

 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
     
  
       
  
       
  
  
       
         
         
  
       
         
         
  
     
     
     
     
     
     
     
     
       
         
         
  
     
     
     
     
     
       
         
         
  
     
     
     
     
       
         
         
  
     
     
     
     
     
     
     
     
     
     
       
         
         
  
  
  
  
  
  
  
  
  
  
  
  
  
  
       
         
         
  
 
 
 
THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

1. Basis of Presentation and General Information 
Nature of Business 

The Hackett Group is an intellectual property-based strategic consultancy and leading enterprise benchmarking and best 
practices implementation firm to global companies. Services include business transformation, enterprise performance management, 
working capital management, and global business services. The Hackett Group also provides dedicated expertise in business strategy, 
operations, finance, human capital management, strategic sourcing, procurement, and information technology, including its award-
winning Oracle EPM and SAP practices. 

Basis of Presentation and Consolidation 

The accompanying consolidated financial statements include the Company’s accounts and those of its wholly-owned 

subsidiaries which the Company is required to consolidate. The Company consolidates the assets, liabilities, and results of operations 
of its entities. 

Fiscal Year 

The Company’s fiscal year generally consists of a 52-week period and periodically consists of a 53-week period as each fiscal 

year ends on the Friday closest to December 31. Fiscal years 2017, 2016, and 2015 ended on December 29, 2017, December 30, 2016, 
and January 1, 2016, respectively. References to a year included in the consolidated financial statements refer to a fiscal year rather 
than a calendar year. 

Cash and Restricted Cash 

The Company considers all short-term investments with maturities of three months or less to be cash equivalents to the extent 

that it places its temporary cash investments with high credit quality financial institutions. At times, such investments may be in 
excess of the F.D.I.C. insurance limits. 

As of December 29, 2017, and December 30, 2016, the Company did not have any restricted cash balances or cash equivalents. 

Allowance for Doubtful Accounts 

The Company maintains allowances for doubtful accounts for estimated losses resulting from its clients not making required 
payments. Management makes estimates of the collectability of accounts receivable and critically reviews accounts receivable and 
analyzes historical bad debts, past-due accounts, client credit-worthiness and current economic trends when evaluating the adequacy 
of the allowance for doubtful accounts. If the financial condition of the Company’s clients were to deteriorate, resulting in their 
inability to make payments, additional allowances may be required. 

Dividends 

In December 2012, the Company’s Board of Directors approved the initiation of an annual cash dividend program in the amount 

of $0.10 per share. The Company’s Board of Directors has been gradually increasing the dividend over the years.  In fiscal 2016, the 
Company’s Board of Directors approved an increase in the annual dividend to $0.26 per share, to be paid semi-annually. In 2016, the 
Company paid dividends of $0.23 per share. In 2017, the Company’s Board of Directors approved an increase in the annual dividend 
to $0.30 per share. Subsequent to year end 2017, the Company’s Board of Directors approved the increase in the annual dividend from 
$0.30 per share to $0.34 per share to be paid on a semi-annual basis. The dividend policy is reviewed periodically by the Board of 
Directors. The amount and timing of all dividend payments is subject to the discretion of the Board of Directors and will depend upon 
business conditions, contractual obligations, legal restrictions, results of operations, financial conditions and other factors.   

Property and Equipment, Net 

Property and equipment are recorded at cost. Depreciation is calculated to amortize the depreciable assets over their useful lives 

using the straight-line method and commences when the asset is placed in service. The range of estimated useful lives is three to ten 
years. Leasehold improvements are amortized on a straight-line basis over the term of the lease or the estimated useful life of the 
improvement, whichever is shorter. Expenditures for repairs and maintenance are charged to expense as incurred. Expenditures for 
betterments and major improvements are capitalized. The carrying amount of assets sold or retired and related accumulated 
depreciation are removed from the balance sheet in the year of disposal and any resulting gains or losses are included in the 
consolidated statements of operations.

34 

 
 
 
THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

1. Basis of Presentation and General Information (continued) 

 The Company capitalizes the costs of internal-use software, which generally includes hardware, software, and payroll-related 
costs for employees who are directly associated with, and who devote time, to the development of internal-use computer software. 

Long-Lived Assets (excluding Goodwill and Other Intangible Assets) 

Long-lived assets are reviewed for impairment whenever events or circumstances indicate that the carrying amount of an asset 
may not be fully recoverable. If an evaluation is required, the estimated future undiscounted cash flows associated with the asset are 
compared to the asset’s carrying amount to determine if there has been an impairment. The amount of an impairment is calculated as 
the difference between the fair value of the asset and its carrying value. Estimates of future undiscounted cash flows are based on 
management’s view of growth rates for the related business, anticipated future economic conditions and estimates of residual values. 

Business Combinations 

For transactions that are considered business combinations, the Company utilizes fair values in determining the carrying values 

of the purchased assets and assumed liabilities, which are recorded at fair value at acquisition date, and identifiable intangible assets 
are recorded at fair value. Costs directly related to the business combinations are recorded as expenses as they are incurred. Fair values 
are subject to refinement for up to one year after the closing date of an acquisition as information relative to closing date fair values 
become available. 

Goodwill and Other Intangible Assets 

Goodwill and intangible assets deemed to have indefinite lives are not amortized, but rather are tested for impairment on an 
annual basis, or more frequently if events or changes in circumstances indicate potential impairment. Finite-lived intangible assets are 
amortized over their useful lives. The excess cost of the acquisition over the fair value of the net assets acquired is recorded as 
goodwill. 

Goodwill is tested at least annually for impairment at the reporting unit level utilizing the market approach. The reporting units 
consist of The Hackett Group (including Benchmarking, Business Transformation, Business Transformation Enterprise Performance 
Management (“EPM”), Strategy and Operations, Executive Advisory Programs and Robotics Process Automation) and Hackett 
Technology Solutions (including SAP ERP and SAP Application Maintenance and Support (“AMS”), Oracle EPM and EPM AMS). 
In assessing the recoverability of goodwill and intangible assets, the Company utilizes the market approach and makes estimates based 
on assumptions regarding various factors to determine if impairment tests are met. The market approach utilizes valuation multiples 
based on operating data from publicly traded companies within the same industry. Multiples derived from guideline companies 
provide an indication of how much a knowledgeable investor in the marketplace would be willing to pay for a company. These 
multiples are then applied to the Company’s reporting units to arrive at an indication of value. This approach contains management’s 
judgment, using appropriate and customary assumptions available at the time. 

The Company performed its annual step one impairment test of goodwill in the fourth quarter of fiscal years 2017 and 2016 and 

determined that goodwill was not impaired. The carrying amount and activity of goodwill attributable to The Hackett Group and 
Hackett Technology Solutions was as follows (in thousands): 

Balance at January 1, 2016 

Foreign currency translation adjustment 

Balance at December 30, 2016 
Additions (see Note 15) 

Foreign currency translation adjustment 

Balance at December 29, 2017 

      Hackett 

   The Hackett        Technology         

Group 

      Solutions 

43,450       
(2,208 )     
41,242       
1,858       
1,302       
44,402     $ 

31,134       
—       
31,134       
9,538       
—       
40,672     $ 

   $ 

Total 
74,584   
(2,208 ) 
72,376   
11,396   
1,302   
85,074   

35 

 
 
 
 
 
  
     
  
       
  
  
  
  
  
  
  
     
  
     
     
     
     
     
THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

1. Basis of Presentation and General Information (continued) 

Other intangible assets are tested for potential impairment whenever events or changes in circumstances suggest that the 

carrying value of an asset may not be fully recoverable. If an evaluation is required, the estimated future undiscounted cash flows 
associated with the asset are compared to the asset’s carrying amount to determine if there has been an impairment. The amount of an 
impairment is calculated as the difference between the fair value of the asset and its carrying value. Estimates of future undiscounted 
cash flows are based on management’s view of growth rates for the related business, anticipated future economic conditions and 
estimates of residual values. Other intangible assets arise from business combinations and consist of customer relationships, customer 
backlog and trademarks that are amortized on a straight-line or accelerated basis over periods of up to ten years. 

Other intangible assets, included in other assets in the accompanying consolidated balance sheets, consist of the following (in 

thousands): 

Gross carrying amount 
Accumulated amortization 
Foreign currency translation adjustment 

  December 29,     December 30,   

2017 
27,147     $ 
(21,869 )     
245       
5,523     $ 

2016 
22,448   
(19,779 ) 
33   
2,702   

  $ 

  $ 

All of the Company’s intangible assets are expected to be fully amortized by the end of 2027.  For the years ended 

December 29, 2017, December 30, 2016 and January 1, 2016, the Company recorded $2.1 million, $1.1 million and $2.2 million of 
amortization expense, respectively. The estimated future amortization expense of intangible assets as of December 29, 2017 is as 
follows: $2.4 million in 2018, $0.7 million in 2019, $0.6 million in 2020, $0.6 million in 2021, $0.3 million in 2022 and $0.7 million 
thereafter. See Note 15 for further discussion.   

Revenue Recognition 

Revenue is principally derived from fees for services generated on a project-by-project basis. Revenue for services rendered is 

recognized on a time and materials basis or on a fixed-fee or capped-fee basis. 

Revenue for time and materials contracts is recognized based on the number of hours worked by our consultants at an agreed 

upon rate per hour and is recognized in the period in which services are performed. 

Revenue related to fixed-fee or capped-fee contracts is recognized on the proportional performance method of accounting based 
on the ratio of labor hours incurred to estimated total labor hours. This percentage is multiplied by the contracted dollar amount of the 
project to determine the amount of revenue to recognize in an accounting period. The contracted dollar amount used in this calculation 
excludes the amount the client pays for reimbursable expenses. There are situations where the number of hours to complete projects 
may exceed the original estimate. These increases can be as a result of an increase in project scope, unforeseen events that arise, or the 
inability of the client or the delivery team to fulfill their responsibilities. On an on-going basis, project delivery, Office of Risk 
Management and finance personnel review hours incurred and estimated total labor hours to complete projects. Any revisions in these 
estimates are reflected in the period in which they become known. If the Company estimates indicate that a contract loss will occur, a 
loss provision will be recorded in the period in which the loss first becomes probable and reasonably estimable. Contract losses are 
determined to be the amount by which the estimated direct costs of the contract exceed the estimated total revenue that will be 
generated by the contract and are included in total cost of service. 

Revenue from advisory services is recognized ratably over the life of the agreements. 

Additionally, the Company earns revenue from the resale of software licenses and maintenance contracts. Revenue for the resale 

software and software licenses is recognized upon contract execution and customer receipt of software. Revenue from maintenance 
contracts is recognized ratably over the life of the agreements. 

Revenue for contracts with multiple elements is allocated based on the respective selling price of the individual elements. 

Unbilled revenue represents revenue for services performed that have not been invoiced. If the Company does not accurately 
estimate the scope of the work to be performed, or does not manage its projects properly within the planned periods of time, or does 
not meet clients’ expectations under the contracts, then future consulting margins may be negatively affected or losses on existing 
contracts may need to be recognized. Any such reductions in margins or contract losses could be material to the Company’s results of 
operations. 

36 

 
 
 
 
 
  
    
  
    
  
    
  
    
    
    
    
    
  
    
 
THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

1. Basis of Presentation and General Information (continued) 

Sales tax collected from customers and remitted to the applicable taxing authorities is accounted for on a net basis, with no 

impact on revenue. 

Revenue before reimbursements excludes reimbursable expenses charged to clients. Reimbursements, which include travel and 

out-of-pocket expenses, are included in revenue, and an equivalent amount of reimbursable expenses is included in cost of service. 
The agreements entered into in connection with a project, whether time and materials based or fixed-fee or capped-fee based, typically 
allow clients to terminate early due to breach or for convenience with 30 days’ notice. In the event of termination, the client is 
contractually required to pay for all time, materials and expenses incurred by the Company through the effective date of the  
termination. In addition, from time to time the Company enters into agreements with its clients that limit its right to enter into business 
relationships with specific competitors of that client for a specific time period. These provisions typically prohibit the Company from 
performing a defined range of services which it might otherwise be willing to perform for potential clients. These provisions are 
generally limited to six to twelve months and usually apply only to specific employees or the specific project team. 

Stock Based Compensation 

The Company recognizes compensation expense for awards of equity instruments to employees based on the grant-date fair 

value of those awards, with limited exceptions, over the requisite service period. 

Restructuring Reserves 

Restructuring reserves reflect judgments and estimates of the Company’s ultimate costs of severance, closure and consolidation 

of facilities and settlement of contractual obligations under its operating leases, including sublease rental rates, absorption period to 
sublease space and other related costs. The Company reassesses the reserve requirements to complete each individual plan under the 
restructuring programs at the end of each reporting period. If these estimates change in the future or actual results differ from the 
Company’s estimates, additional charges may be required. 

Income Taxes 

Deferred tax assets and liabilities are determined based on differences between the financial reporting carrying values and tax 
bases of assets and liabilities, and are measured by using enacted tax rates expected to apply to taxable income in the years in which 
those differences are expected to reverse. Deferred income taxes also reflect the impact of certain state operating loss and tax credit 
carryforwards. A valuation allowance is provided if the Company believes it is more likely than not that all or some portion of the 
deferred tax asset will not be realized. An increase or decrease in the valuation allowance, if any, that results from a change in 
circumstances, and which causes a change in the Company’s judgment about the realizability of the related deferred tax asset, is 
included in the tax provision. 

The Company utilized a more-likely-than-not threshold for financial statement recognition and measurement of a tax position 
taken or expected to be taken in a tax return. This interpretation also provides guidance on de-recognition of income tax assets and 
liabilities, classification of current and deferred income tax assets and liabilities, accounting for interest and penalties associated with 
tax positions, accounting for income taxes in interim periods and income tax disclosures. The Company reports penalties and tax-
related interest expense as a component of income tax expense. 

Net Income per Common Share 

Basic net income per common share is computed by dividing net income by the weighted average number of common shares 

outstanding during the period. With regard to common stock subject to vesting requirements and restricted stock units issued to 
employees, the calculation includes only the vested portion of such stock. 

The potential issuance of common shares upon the exercise, conversion or vesting of unvested restricted stock units, common 

stock subject to vesting, stock options and stock appreciation right units ("SARs"), as calculated under the treasury stock method, may 
be dilutive. Diluted net income per share is computed by dividing the net income by the weighted average number of common shares 
outstanding, and will increase by the assumed conversion of other potentially dilutive securities during the period. 

37 

 
 
 
 
 
 
 
THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

1. Basis of Presentation and General Information (continued) 

The following table reconciles basic and diluted weighted average shares: 

   December 29,       December 30,       January 1, 

Year Ended 

Basic weighted average common shares outstanding 
Effect of dilutive securities: 

 Unvested restricted stock units and common stock subject to 
vesting requirements issued to employees 
Common stock issuable upon the exercise of stock options 
and SARs 

Dilutive weighted average common shares outstanding 

2017 

2016 
    28,852,251      29,082,253      29,620,361  

2016 

    1,002,380      1,413,893       1,617,820  

729,447  
    2,341,501      2,319,245      
     32,196,132       32,815,391      31,967,628   

There were 0.8 million, 0.8 million and 0.5 million shares of underlying awards granted excluded from the above reconciliation 
for the years ended 2017, 2016, and 2015, respectively, as their inclusion would have had an anti-dilutive effect on diluted net income 
per share. 

Fair Value of Financial Instruments 

The Company’s financial instruments consist of cash and cash equivalents, accounts receivable and unbilled revenue, accounts 

payable, accrued expenses and other liabilities and debt. As of December 29, 2017 and December 30, 2016, the carrying amount of 
each financial instrument, with the exception of debt, approximated the instrument’s fair value due to the short-term nature and 
maturity of these instruments. 

The Company uses significant other observable market data or assumptions (Level 2 inputs as defined in accounting guidance) 
that it believes market participants would use in pricing debt. The fair value of the debt approximated its carrying amount using Level 
2 inputs, due to the short-term variable interest rates based on market rates utilizing the market approach. 

Concentration of Credit Risk 

The Company provides services primarily to Global 2000 companies and other sophisticated buyers of business consulting and 

information technology services. The Company performs ongoing credit evaluations of its major customers and maintains reserves for 
potential credit losses. In 2017, 2016, and 2015, no customer accounted for more than 5% of total revenue. 

Management’s Estimates 

The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions 
that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities as of the date of the financial 
statements and the reported amounts of revenue and expenses during the reporting period. Actual results could differ from those 
estimates. 

Other Comprehensive Income 

The Company reports its comprehensive income in accordance with FASB ASC Topic 220, Comprehensive Income, which 
establishes standards for reporting and presenting comprehensive income and its components in a full set of financial statements. 
Other comprehensive income consists of net income and cumulative currency translation adjustments. 

38 

 
 
 
 
  
  
 
  
 
  
  
     
     
 
     
      
       
 
 
 
THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

1. Basis of Presentation and General Information (continued) 

Segment Reporting 

The Company engages in business activities in one operating segment, which provides business and technology consulting 

services. 

Recent Accounting Pronouncements 

In May 2014, the Financial Accounting Standards Board (“FASB”) issued guidance on revenue recognition, which provides for a 
single, principles-based model for revenue recognition and replaces the existing revenue recognition guidance. The guidance is effective 
for annual and interim periods beginning on or after December 15, 2017 and will replace most existing revenue recognition guidance 
under U.S. GAAP when it becomes effective. It permits the use of either a full retrospective or modified retrospective transition method.  

The Company has completed its assessment of the impact of adopting the requirements of Accounting Standards Update 
(“ASU”) No. 2014-09, Revenue from Contracts with Customers (“Topic 606”) on its existing revenue recognition policies, including 
completing our contract reviews and our evaluation of the incremental costs of obtaining a contract, and has adopted the standard 
effective December 30, 2017, using the modified retrospective method of adoption. The guidance requires significantly expanded 
disclosures around the nature, amount, timing and uncertainty of revenue and cash flows arising from contracts with customers which 
we will include in our March 30, 2018 interim filing. The Company has concluded that the adoption of ASC 606 did not have a 
material impact on its consolidated financial statements. 

In February 2016, the FASB issued guidance on leases which supersedes the current lease guidance. The core principle requires 
lessees to recognize the assets and liabilities that arise from nearly all leases on the balance sheet. Accounting applied by lessors will 
remain largely consistent with previous guidance. The amendments are effective for fiscal years beginning after December 15, 2018, 
including interim periods within those fiscal years. Early adoption is permitted. The Company is assessing the impact of this standard 
on its consolidated financial statements and related disclosures. 

In March 2016, the FASB issued guidance simplifying the accounting for share-based payment transactions including the 

income tax consequences, classification of awards as either equity or liabilities and classification on the statements of cash flows. 
Under the new standard, all excess tax benefits and tax deficiencies should be recognized as income tax expense or benefit on the 
statements of income.  An excess income tax benefit arises when the tax deduction of a share-based award for income tax purposes 
exceeds the compensation cost recognized for financial reporting purposes and, a tax deficiency arises when the compensation cost 
exceeds the tax deduction. Under current GAAP, excess tax benefits are recognized as additional paid-in capital while tax deficiencies 
are recognized either as an offset to accumulated excess tax benefits, if any, or on the statements of income.  

Management adopted the guidance effective December 31, 2016. As a result of the adoption of this guidance, management 

made an accounting policy election to recognize the effect of forfeitures in compensation cost when they occur, which had an 
immaterial impact on results of operations and financial position and no impact on cash flows at adoption.  In the first quarter of 2017, 
the Company recorded no income tax expense as a result of the adoption of the new guidance relating to the accounting on the vesting 
of share-based awards. Excluding the effect of the new guidance, the effective tax rate would have been 34% for certain federal, 
foreign and state taxes during the twelve months ended December 29, 2017. 

In August 2016, the FASB issued guidance on the classification of certain cash receipts and cash payments. The guidance 
provides specific clarification on eight cash flow classification issues, including contingent consideration payments made after a 
business combination. The guidance is effective for interim and annual periods beginning after December 15, 2017. Early adoption is 
permitted and the guidance requires a retrospective transition. We do not expect the guidance to have a material impact on our 
consolidated financial statements. 

In January 2017, the FASB issued guidance which simplifies the accounting for goodwill impairment. The guidance removes 

step two of the goodwill impairment test, which requires a hypothetical purchase price allocation. A goodwill impairment will now be 
the amount by which a reporting unit’s carrying value exceeds its fair value, not to exceed the carrying amount of goodwill. Entities 
will continue to have the option to perform a qualitative assessment to determine if a quantitative impairment test is necessary. The 
standard should be applied prospectively and will become effective for the Company for their annual goodwill impairment test in 
fiscal years beginning after December 15, 2021. Early adoption is permitted for annual goodwill impairment tests performed on testing 
dates after January 1, 2017. The Company early adopted this standard in January 2017, and there was no material impact to its 
consolidated financial statements and related disclosures upon adoption of this guidance.

39 

 
 
 
 
 
 
THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

1. Basis of Presentation and General Information (continued) 

In January 2017, the FASB issued guidance which clarifies the definition of a business with the objective of adding guidance to 

assist entities with evaluating whether transactions should be accounted for as acquisitions or disposals of assets or businesses which 
distinction determines whether goodwill is recorded or not. This amended guidance was effective for us on December 30, 2017, and 
the Company does not expect it to have a material impact on its consolidated operating results or financial condition. 

In May 2017, the FASB issued guidance about which changes to the terms or conditions of a share-based payment award 
require an entity to apply modification accounting in Topic 718. The guidance will become effective for the Company in fiscal years 
beginning after December 15, 2017, with early adoption permitted. The standard should be applied prospectively to an award modified 
on or after the adoption date. The Company does not expect it to have a material impact on its consolidated operating results or 
financial condition. 

Reclassifications 

Certain prior period amounts in the consolidated financial statements, and notes thereto, have been reclassified to conform to 

current period presentation.  

2. Fair Value Measurement 

The Company records its assets and liabilities in accordance with FASB ASC Topic 820, Fair Value Measurements and 
Disclosures (“ASC 820”). ASC 820 defines fair value as the exchange price that would be received for an asset or paid to transfer a 
liability (exit price) in the principal or most advantageous market for the asset or liability in an orderly transaction between market 
participants on the measurement date. ASC 820 also establishes a fair value hierarchy which requires an entity to maximize the use of 
observable inputs and minimize the use of unobservable inputs when measuring fair value. ASC 820 describes the following three 
levels of inputs that may be used to measure fair value: 

Level 1: Quoted market prices in active markets for identical assets or liabilities 
Level 2: Observable market-based inputs or unobservable inputs that are corroborated by market data 
Level 3: Unobservable inputs that are not corroborated by market data 

3. Accounts Receivable and Unbilled Revenue, Net 

Accounts receivable and unbilled revenue, net, consists of the following (in thousands): 

Accounts receivable 
Unbilled revenue 
Allowance for doubtful accounts 

   December 29,        December 30,    

2017 

2016 

   $ 

   $ 

44,972      $ 
12,891        
(2,601 )      
55,262      $ 

39,335   
10,638   
(2,574 ) 
47,399   

Accounts receivable as of December 29, 2017 and December 30, 2016, is net of uncollected advanced billings. Unbilled revenue 

as of December 29, 2017 and December 30, 2016 includes recognized recoverable costs and accrued profits on contracts for which 
billings had not been presented to clients. 

40 

 
 
 
 
 
 
 
 
  
  
  
  
     
  
     
     
  
 
THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

4. Property and Equipment, net 

Equipment 
Software 
Leasehold improvements 
Furniture and fixtures 

Less accumulated depreciation 

   December 29,        December 30,    

2017 

2016 

   $ 

   $ 

7,194      $ 
33,135        
410        
517        
41,256        
(22,405 )      
18,851      $ 

6,580   
26,983   
373   
493   
34,429   
(19,655 ) 
14,774   

Depreciation expense for the years ended December 29, 2017, December 30, 2016, and January 1, 2016, was $2.4 million, $2.5 
million, and $2.6 million, respectively, and is included in selling, general and administrative costs in the accompanying consolidated 
statements of operations. The increase in accumulated depreciation in 2017, as compared to 2016, relates to depreciation expense and 
the impact of foreign currency translation adjustments. 

5. Accrued Expenses and Other Liabilities 

Accrued expenses and other liabilities consist of the following (in thousands): 

   December 29,        December 30,    

2017 

2016 

   $ 

Accrued compensation and benefits 
Accrued bonuses 
Accrued dividend payable 
Acquisition earnout accruals 
Deferred revenue 
Accrued sales, use, franchise and VAT tax 
Non-cash stock compensation accrual 
Income tax payable 
Other accrued expenses 

Total accrued expenses and other liabilities 

   $ 

5,289      $ 
4,119        
4,656        
6,207        
9,271        
3,670        
1,890        
5,649        
2,263        
43,014      $ 

4,412   
13,038   
4,023   
—   
10,975   
3,791   
4,225   
4,437   
1,824   
46,725   

6. Restructuring Costs  

  During 2017, the Company recorded restructuring costs of $1.3 million, which was primarily related to the transition of 
resources driven by our migration from on-premise software to cloud-based implementations, as well as the Jibe acquisition, and the 
rationalization of global resources as a result of the emergence of RPA (“Robotic Process Automation”) related engagements from the 
Aecus acquisition.  As of December 29, 2017, the Company did not have any remaining commitments related to restructuring.  

The following table sets forth the activity in the restructuring expense accruals (in thousands):  

Severance and Other 
Employee Costs 

Accrual balance at December 30, 2016 
Accrual 
Expenditures 

Accrual balance at December 29, 2017 

$   

$   

—   
1,293   
1,293   
—   

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THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

7. Lease Commitments 

The Company has operating lease agreements for its premises that expire on various dates through July 2024. Rent expense for 

the years ended December 29, 2017, December 30, 2016, and January 1, 2016 was $2.4 million, $2.3 million and $2.2 million, 
respectively. 

Future minimum lease commitments under non-cancelable operating leases as of December 29, 2017, are as follows (in 

thousands): 

Rental 

2018 
2019 
2020 
2021 
2022 
Thereafter 
Total 

   Payments 
   $ 

2,161   
1,873   
1,311   
945   
797   
129   
7,216   

   $ 

8. Credit Facility  

The Company entered into a credit agreement with Bank of America, N.A. ("Bank of America"), pursuant to which Bank of 

America agreed to lend the Company up to $20.0 million pursuant to a revolving line of credit (the “Revolver”) and up to $47.0 
million pursuant to a term loan (“the Term Loan”, and together with the Revolver, the “Credit Facility”). As of the end of January 1, 
2016, the Company had fully utilized and paid off its Term Loan. As of the end of 2017 and 2016, the Company had a $19.0 million 
and a $7.0 million outstanding balance on the Revolver, respectively.  

On May 9, 2016, the Company amended and restated the credit agreement with Bank of America to: 

(cid:120) 

(cid:120) 

Provide for up to an additional $25.0 million of borrowing under the Revolver for a total borrowing capacity of $45.0 
million; and to 

Extend the maturity date on the Revolver to May 9, 2021, five years from the date of this amendment of the Credit 
Agreement. 

The obligations of Hackett under the Credit Facility are guaranteed by active existing and future material U.S. subsidiaries of 

Hackett (the “U.S. Subsidiaries”), and are secured by substantially all of the existing and future property and assets of Hackett and the 
U.S. Subsidiaries, a 100% pledge of the capital stock of the U.S. Subsidiaries, and a 66% pledge of the capital stock of Hackett’s 
direct foreign subsidiaries (subject to certain exceptions). 

The interest rates per annum applicable to loans under the Credit Facility will be, at the Company’s option, equal to either a base 

rate or a LIBOR base rate, plus an applicable margin percentage. The applicable margin percentage is based on the consolidated 
leverage ratio, as defined in the Credit Agreement. As of December 29, 2017, the applicable margin percentage was 1.50% per annum 
based on the consolidated leverage ratio, in the case of LIBOR rate advances, and 0.75% per annum, in the case of base rate advances. 
The interest rate as of December 29, 2017 was 2.96%. 

The Company is subject to certain covenants, including total consolidated leverage, fixed cost coverage, adjusted fixed cost 
coverage and liquidity requirements, each as set forth in the Credit Agreement, subject to certain exceptions. As of December 29, 
2017, the Company was in compliance with all covenants.  

In connection with the Credit Facility, the Company incurred $0.2 million of debt issuance costs. These costs are amortized over 

the remaining life of the Credit Facility and are included in Other Assets in the accompanying consolidated balance sheet. 

42 

 
 
 
 
  
  
     
  
  
  
     
  
     
     
     
     
     
     
     
     
     
     
     
     
  
 
THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

8. Credit Facility (continued) 

As of December 30, 2016, the Company had a debt balance of $7.0 million. During 2017, the Company borrowed $26.0 million 

on the Revolver and through the year ended December 29, 2017, the Company has paid down $14.0 million, leaving $19.0 million 
outstanding under the Revolver, excluding the debt issuance costs of $0.3 million as of December 29, 2017.   

2017 
2018 
2019 
2020 
2021 
Thereafter 
Total 

   Principal 
  Amortization   
   Payments 
  $ 

—  
—  
—  
—  
19,000  
—  
19,000   

  $ 

9. Income Taxes 

The Company files federal income tax returns, as well as multiple state, local and foreign jurisdiction tax returns. A number of 

years may elapse before an uncertain tax position is audited and finally resolved. While it is often difficult to predict the final outcome 
or the timing of resolution on any particular uncertain tax position, the Company believes that its reserves for income taxes reflect the 
most probable outcome. The Company adjusts these reserves, as well as the related interest, in light of changing facts and 
circumstances. The resolution of a matter would be recognized as an adjustment to the provision for income taxes and the effective tax 
rate in the period of resolution. The Company is no longer subject to examinations of its federal income tax returns by the Internal 
Revenue Service for years through 2013 and all significant state, local and foreign matters have been concluded for years through 
2013. In the first quarter of 2017, the IRS commenced an examination of the Company’s U.S. income tax return for fiscal year 2014, 
which is still in progress. 

The components of income before income taxes are as follows (in thousands):  

Domestic 
Foreign 
Income before income taxes 

   December 29, 

Year Ended 
      December 30, 

2017 

2016 

January 1, 
2016 

   $ 

   $ 

22,038   
8,200   
30,238   

 $ 

 $ 

28,611   
5,555   
34,166   

 $ 

 $ 

16,249   
5,267   
21,516   

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THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

9. Income Taxes (continued) 

The components of income tax expense (benefit) are as follows (in thousands): 

Current tax expense 
Federal 
State 
Foreign 

Deferred tax expense (benefit) 

Federal 
State 
Foreign 

Income tax expense 

   December 29, 

Year Ended 
      December 30, 

2017 

2016 

January 1, 
2016 

 $ 

 $ 

 $ 

3,231   
445   
989   
4,665   

(2,915 ) 
209   
925   
(1,781 ) 
2,884   

 $ 

8,969   
1,065   
252   
10,286   

789   
667   
883   
2,339   
12,625   

 $ 

 $ 

2,042   
463   
224   
2,729   

3,566   
529   
883   
4,978   
7,707   

A reconciliation of the federal statutory tax rate with the effective tax rate is as follows:  

U.S statutory income tax expense rate 
State income taxes, net of federal income tax expense 
Valuation reduction 
Tax reform impact on deferred taxes 
Meals and entertainment 
Foreign rate differential 
Shared based compensation 
Foreign exchange loss 
Other, net 
Effective tax rate 

   December 29,    December 30,   

Year Ended 

2017 
35.0   %     

1.4   
(0.2 ) 
(13.4 ) 
0.9   
(3.7 ) 
(11.4 ) 
0.3   
0.6   
9.5   %     

2016 
35.0   %     

3.3   
(0.7 ) 
—   
0.8   
(1.8 ) 
—   
0.1   
0.2   

36.9   %     

January 1, 
2016 
35.0   % 
3.0   
(0.8 ) 
—   
1.2   
(3.1 ) 
—   
(0.2 ) 
0.7   
35.8   % 

The components of the net deferred income tax asset (liability) are as follows (in thousands): 

Deferred income tax assets: 
   Allowance for doubtful accounts 
   Net operating loss and tax credits carryforward 
   Accrued expenses and other liabilities 

Valuation allowance 

Deferred income tax liabilities: 
   Depreciation 
   Tax over book amortization on goodwill and intangibles 
   Other items 

Net deferred income tax liability 

Year Ended 

December 29, 
2017 

December 30, 
2016 

 $ 

 $ 

 $ 

582   
2,311   
4,257   
7,150   
(984 ) 
6,166   

(4,787 ) 
(7,437 ) 
(182 ) 
(12,406 ) 
(6,240 ) 

 $ 

978   
2,182   
4,089   
7,249   
(1,042 ) 
6,207   

(5,484 ) 
(10,789 ) 
(150 ) 
(16,423 ) 
(10,216 ) 

44 

 
 
 
 
  
  
  
  
     
  
  
  
     
     
  
     
   
   
   
   
   
   
   
   
   
   
   
  
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
  
   
   
   
 
 
  
  
  
  
  
  
  
     
     
     
     
 
     
     
     
 
     
     
     
 
     
     
     
 
     
     
     
 
     
     
     
 
     
     
     
 
     
     
     
 
     
 
 
 
  
 
  
  
 
  
  
  
  
 
  
  
  
   
   
   
   
   
   
   
   
  
   
   
   
   
  
   
   
   
   
   
   
   
   
   
   
   
   
  
   
   
 
 
THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

9. Income Taxes (continued) 

The 2017 Tax Cuts and Jobs Act (the “2017 Tax Act”) was signed into law on December 22, 2017.  The 2017 Tax Act made a 
significant number of changes to existing U.S. Internal Revenue Code, including a permanent reduction of the U.S. corporate income 
tax rate from 35% to 21% for tax years beginning after December 31, 2017, and it also provides for a one-time transition tax on certain 
unremitted foreign earnings (the “Transition Tax”).  As a result, the Company recorded a provisional income tax benefit of $4.0 
million related to the re-measurement of deferred tax assets and liabilities resulting from the reduction of the federal corporate tax rate.  
The Company has performed a preliminary analysis of its post-1986 earnings and profits of its foreign subsidiaries and has estimated 
an overall accumulated net deficit, therefore no amounts have been recorded relative to the Transition Tax. In accordance with Staff 
Accounting Bulletin (“SAB”) No. 118, the Company will finalize the deferred tax and Transition Tax calculations during the allowed 
measurement period in 2018.     

The SEC staff issued Staff Accounting Bulletin ("SAB") No. 118 in December.  The SAB provides guidance on accounting for 
the tax effects of the 2017 Tax Act where uncertainty exists, it provides a measurement period that should not extend beyond one year 
from the 2017 Tax Act enactment date for companies to complete the related accounting under U.S. GAAP.  In accordance with this 
guidance, the company has recorded provisional amounts for those specific income tax effects of the 2017 Tax Act for which a 
reasonable estimate could be determined.   

As of December 29, 2017, the Company had $1.9 million of U.S. state net operating loss carryforwards. Additionally, at 

December 29, 2017, the Company had $3.7 million of foreign net operating loss carryforwards, of which $0.5 million related to 
operations in France and $0.8 million related to operations in Australia. A significant amount of the foreign net operating losses may 
be carried forward indefinitely. 

The liability method of accounting for deferred income taxes requires a valuation allowance against deferred tax assets if, based 

on the weight of available evidence, it is more likely than not that some or all of the deferred tax assets will not be realized. In 
determining the need for valuation allowances the Company considers evidence such as history of losses and general economic 
conditions. At December 29, 2017 and December 30, 2016, the Company had a valuation allowance of $1.0 million for both periods, 
to reduce deferred income tax assets primarily related to foreign and state net operating loss and tax credit carryforwards. 

The undistributed earnings in foreign subsidiaries at December 31, 2017 was approximately $4.9 million. The company has 
historically reinvested its foreign earnings abroad indefinitely, and as a result no U.S. federal or state deferred income taxes have been 
provided on these earnings. 

The 2017 Tax Act implements a territorial system, whereby certain foreign subsidiary earnings can be repatriated to the U.S 
with no federal tax.  As a result, the company is still evaluating the impact of the 2017 Tax Act on its assertion to indefinitely reinvest 
the earnings from certain of its foreign jurisdictions and therefore continues to assert that such earnings will be indefinitely reinvested.  

Penalties and tax-related interest expense are reported as a component of income tax expense. For the years ended December 29, 

2017 and December 30, 2016, the total amount of accrued income tax-related interest and penalties was $256 thousand and $ 228 
thousand, respectively.  

The Company prescribes a more-likely-than-not threshold for financial statement recognition and measurement of a tax position 

taken or expected to be taken in a tax return. This interpretation also provides guidance on de-recognition of income tax assets and 
liabilities, classification of current and deferred income tax assets and liabilities, accounting for interest and penalties associated with 
tax positions, accounting for income taxes in interim periods and income tax disclosures. 

The following table sets forth the detail and activity of the ASC 740-10 liability during the years ended December 29, 2017 and 

December 30, 2016 (in thousands): 

Beginning balance 
   Additions based on tax positions 
   Reduction for prior year tax deductions 
Ending balance 

Year Ended 

  December 29, 

      December 30, 

2017 

2016 

 $ 

 $ 

738   
28   
—   
766   

 $ 

 $ 

712   
26   
—   
738   

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THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

9. Income Taxes (continued) 

As of December 29, 2017 and December 30, 2016, the ASC 740-10, “Accounting for Uncertainty in Income Taxes”, liability of 
$0.8 million and $0.7 million, respectively, was classified as a current liability and included in accrued expenses and other liabilities in 
the accompanying consolidated balance sheets. 

The Company does not believe there will be any material changes in its unrecognized tax positions over the next twelve months. 

The reversal of ASC 740-10 tax liabilities as of December 29, 2017 and December 30, 2016 would have a favorable impact on the 
effective tax rate in future period. 

10. Stock Based Compensation 
Stock Plans 

Total share based compensation included in net income for the years ended December 29, 2017, December 30, 2016, and 

January 1, 2016 is as follows: 

Restricted stock units 
Stock options and stock appreciation rights 
Common stock subject to vesting requirements 

   December 29, 

Year Ended 
   December 30, 

2017 

2016 

January 1, 

2016 

   $ 

   $ 

7,801      $ 
—     
2,515     
10,316      $ 

7,550      $ 
—     
1,215     
8,765      $ 

6,776   
2,658   
927   
10,361   

The number of shares available for future issuance under the Company's stock plans as of December 29, 2017 were 2,229,558. 

The Company issues new shares as they are required to be delivered under the plan. 

Stock Options and SARs 

The Company has granted stock options to employees and directors of the Company at exercise prices equal to the market value 
of the stock at the date of grant. The options generally vest ratably over four years, based on continued employment, with a maximum 
term of ten years.  Stock option activity under the Company’s stock option plans for the year ended December 29, 2017 is summarized 
as follows: 

   Option Shares 

Weighted Average 
Exercise Price 

Weighted Average 
Remaining 
Contractual Term   

Aggregate 
Intrinsic Value    

Outstanding as of December 30, 2016 

Exercised 
Forfeited or expired 

Outstanding as of December 29, 2017 

Exercisable at December 29, 2017 

230,167      $ 
(50,000 )      
—        
180,167      $ 

180,167      $ 

4.00          
4.00          
—          
4.00        

4.00        

4.22      $ 

4.22      $ 

2,109,818   
2,109,818   

A summary of the Company’s stock option activity for the years ended December 30, 2016 and January 1, 2016 was as follows: 

Outstanding at beginning of year 

Exercised 
Forfeited or expired 

Outstanding at end of year 

Exercisable at end of year 

December 30, 2016 

January 1, 2016 

   Option Shares 

Weighted Average 
Exercise Price 

   Option Shares 

Weighted Average 
Exercise Price 

230,167      $ 
—        
—        
230,167      $ 

230,167      $ 

4.00        
—        
—        
4.00        

4.00        

297,667        
(67,500 )      
—        
230,167      $ 

90,167      $ 

4.00   
3.99   
—   
4.00   
4.00   

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THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

 10. Stock Based Compensation (continued) 

The fair value of the SARs and stock options is estimated using the Black-Scholes option pricing valuation model. The 
determination of fair value is affected by the Company's stock price, expected stock price volatility, expected term of the award and 
the risk-free rate of interest.  

Other information pertaining to stock option activity during the years ended December 29, 2017, December 30, 2016, and 

January 1, 2016 was as follows (in thousands): 

Total intrinsic value of stock options exercised 

   $ 

803      $ 

December 29, 
2017 

Year Ended 
December 30, 
2016 

      January 1, 2016    
660   

—      $ 

On February 8, 2012, the Compensation Committee approved the fiscal year 2012 through 2015 equity compensation target for 
the Chief Executive Officer and Chief Operating Officer. Under this target, a single performance-based option grant was made to the 
Company’s Chief Executive Officer and the Chief Operating Officer of 1,912,500 options and 1,004,063 options, respectively, 
totaling 2,916,563 options, each with an exercise price of $4.00 and a fair value of $1.31. One -half of the options vest upon the 
achievement of at least 50% growth of pro forma earnings per share and the remaining half vest upon the achievement of at least 50% 
pro forma EBITDA growth. Pro forma EBITDA is defined as pro forma earnings (which specifically excludes non-cash stock 
compensation expense, intangible asset amortization expense, acquisition-related charges and gains, restructuring charges and assumes 
a normalized long-term cash rate of 30%) before interest, taxes and depreciation. Each metric can be achieved at any time during the 
six -year term of the award based on a trailing twelve-month period measured quarterly. The grants will expire if neither target is 
achieved during the six-year term. The base year for the performance calculation is fiscal 2011 for both pro forma earnings per share 
and pro forma EBITDA performance targets. 

In March of 2013, the performance-based stock option grants were surrendered by the Company’s Chief Executive Officer and 

Chief Operating Officer and replaced with SARs, totaling 2,916,563, equal in number to the number of options granted to each of 
them in 2012. The terms and conditions and the specific performance targets that must be achieved in order for the SAR s to vest are 
the same as those of the surrendered options, with the exception that the SARs will be settled in cash, stock or any combination 
thereof, at the Company’s discretion. 

The SARs related to the pro forma EPS target were earned and vested in the first quarter of 2015 with the Audit Committee’s 

approval of the Company’s 2014 financial statements and the SARs related to the pro forma EBITDA target were earned and vested in 
the first quarter of 2016 with the Audit Committee’s approval of the Company’s 2015 financial statements. As of December 29, 2017, 
no SARs had been exercised.   

SAR activity for the year ended December 29, 2017 was as follows: 

Outstanding as of December 30, 2016 

Expired 

Outstanding as of December 29, 2017 

Exercisable at December 29, 2017 

Weighted 
Average 

Number of 
SARs 
2,916,563      $ 
—        
2,916,563      $ 

Exercise Price       
4.00        
—        
4.00      $ 

2,916,563      $ 

4.00      $ 

Weighted 
Average 
Fair Value 

1.31   
—   
1.31   
1.31   

The following assumptions were used to determine the fair value of the SARs granted to employees: 

Expected volatility 
Risk-free rate 

Expected term (in years) 

43 % 

 0.35% -

1.00%   
2-6   

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THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

10. Stock Based Compensation (continued) 

As of December 29, 2017, 100% of total outstanding options and SARs were performance-based. The Company did not 

record any compensation expense in 2017 related to the options and SARs, but did record $2.7 million of compensation expense in 
2015 related to these options and SARs. As of January 1, 2016, all stock compensation expense related to the outstanding options and 
SARs had been expensed.  

Restricted Stock Units 

Under the stock plans, participants may be granted restricted stock units, each of which represents a conditional right to receive 

a common share in the future. The restricted stock units granted under this plan generally vest over one of the following vesting 
schedules: (1) a four -year period, with 50% vesting on the second anniversary and 25% of the shares vesting on the third and fourth 
anniversaries of the grant date, (2) a four -year period, with 25% vesting on the first, second, third and fourth anniversary, or (3) a 
three -year period with 33% vesting on the first, second and third anniversary. Upon vesting, the restricted stock units will convert into 
an equivalent number of shares of common stock. The amount of expense relating to the restricted stock units is based on the closing 
market price of the Company’s common stock on the date of grant and is amortized on a straight-line basis over the applicable 
requisite service period. Restricted stock unit activity for the year ended December 29, 2017, was as follows: 

Nonvested balance as of December 30, 2016 

Granted 
Vested 
Forfeited 

Nonvested balance as of December 29, 2017 

Number of 
Restricted 
Stock Units 

Weighted Average 
Grant-Date 
Fair Value 

1,779,480      $ 
674,592        
(862,731 )      
(71,703 )      
1,519,638      $ 

9.02   
16.60   
7.77   
13.24   
12.96   

The Company recorded restricted stock units based compensation expense of $7.8 million, $7.6 million and $6.8 million in 
2017, 2016, and 2015, respectively, which is included in stock compensation expense, based on the vesting provisions of the restricted 
stock units and the fair market value of the stock on the grant date. As of December 29, 2017, there was $9.1 million of total restricted 
stock unit compensation expense related to the nonvested awards not yet recognized, which is expected to be recognized over a 
weighted average period of 1.9 years. The Company accounts for certain restricted stock units under liability accounting as a result of 
the fixed monetary amount and a variable number of shares that will be issued. See Note 5 for further details. 

Common Stock Subject to Vesting Requirements 

Shares of common stock subject to vesting requirements were issued to employees of acquired companies. These shares vest 

over a period of up to four years. Compensation was based on the market value of the Company’s common stock at the time of grant 
and is recognized on a straight-line basis. The activity for common stock subject to vesting requirement s for the year ended 
December 29, 2017 was as follows: 

Nonvested balance as of December 30, 2016 

Granted 
Vested 
Forfeited 

Nonvested balance as of December 29, 2017 

Number of 
Shares 
of Common 
Stock 
Subject to 
Vesting 

Requirements      

Weighted Average 
Grant-Date 
Fair Value 

505,060      $ 
182,279        
(248,587 )      
(7,728 )      
431,024      $ 

9.00   
19.82   
9.11   
8.99   
13.52   

Common stock subject to vesting requirements of $3.6 million and $4.6 million was issued in 2017 and 2015, respectively, in 

relation to the equity portion of the Jibe acquisition closing consideration and the Technolab earn-out consideration, 
respectively.  These shares are subject to a four year vesting period.  

The Company recorded compensation expense of $2.5 million, $1.2 million and $0.9 million, during the years ended 

December 29, 2017, December 30, 2016, and January 1, 2016, respectively, related to common stock subject to vesting requirements.  

48 

 
 
 
 
 
  
  
    
  
     
   
   
   
     
 
  
  
  
  
     
   
   
   
     
  
THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

10. Stock Based Compensation (continued) 

As of December 29, 2017, there was $ 4.2 million of total stock based compensation expense related to common stock granted 
subject to vesting requirements not yet recognized, which is expected to be recognized over a weighted average period of 2.7 years. 

11. Shareholders’ Equity 
Employee Stock Purchase Plan 

Effective July 1, 1998, the Company adopted an Employee Stock Purchase Plan to provide substantially all employees who have 

completed three months of service as of the beginning of an offering period an opportunity to purchase shares of its common stock 
through payroll deductions. Purchases on any one grant are limited to 10% of eligible compensation. Shares of the Company’s 
common stock may be purchased by employees at six -month intervals at 95% of the fair market value on the last trading day of each 
six-month period. The aggregate fair market value, determined as of the first trading date of the offering period, of shares purchased 
by an employee may not exceed $25,000 annually.  In 2017, subject to shareholder approval, the Company’s Board of Directors 
agreed to extend the Employee Stock Purchase Plan to July 1, 2023 from July 1, 2018 and added an additional 250,000 shares of 
common stock which increased the total available shares of common stock to 279,606.  As of 2017, a total of 211,845 shares of 
common stock were available for purchase under the plan. For plan years 2017, 2016 and 2015 67,761 shares, 67,111 shares and 
48,356 shares, respectively, were issued for total proceeds of $1.0 million, $1.0 million, and $0.7 million, respectively.        

Treasury Stock 

On July 30, 2002, the Company announced that its Board of Directors approved the repurchase of up to $5.0 million of the 

Company’s common stock. Since the inception of the repurchase plan, the Board of Directors approved the repurchase of an 
additional $132.2 million of the Company’s common stock, thereby increasing the total program size to $137.2 million as of 
December 29, 2017. As of December 29, 2017, the Company had effected cumulative purchases under the plan of $134.1 million, 
leaving $3.1 million available for future purchases. There is no expiration of the authorization.  Under the repurchase plan, the 
Company may buy back shares of its outstanding stock from time to time either on the open market or through privately negotiated 
transactions, subject to market conditions and trading restrictions, excluding the above mentioned tender offers.  During 2017 and 
2016, the Company repurchased 748 thousand and 2.1 million shares of its common stock, respectively, at an average price per share 
of $15.11 and $14.60, respectively, for a total cost of $11.3 million and $30.1 million, respectively. As of December 29, 2017 and 
December 30, 2016, the Company had repurchased 26.9 million and 26.2 million shares of its common stock, respectively, at an 
average price of $4.97 and $4.69 per share, respectively. Subsequent to year end, the Company repurchased 53 thousand shares of the 
Company’s stock from members of its Board of Directors and Executive team for a total cost of $1.0 million, or $18.33 per share. The 
proceeds from the sale of these shares will be used in part to cover estimated tax liabilities associated with previously vested restricted 
stock units. This leaves $2.2 million available under the repurchase plan for future purchases. 

The Company holds repurchased shares of its common stock as treasury stock and accounts for treasury stock under the cost 

method. 

On May 6, 2016, the Company’s Board of Directors approved the repurchase of 697 thousand shares of its common stock from 

the Company’s CEO, 732 thousand shares of its common stock from the Company’s COO, and 73 thousand shares of its common 
stock from the Company’s CFO for a total of approximately 1.5 million shares at a purchase price of $14.77 per share. The transaction 
was approved by the Audit Committee of the Board of Directors which is comprised solely of independent directors and was effected 
as part of the Company’s share repurchase program.  Following the transaction, Mr. Fernandez, Mr. Dungan and Mr. Ramirez 
remained the beneficial owners of 11.8%, 4.9% and 0.9% shares, respectively, of the outstanding common stock.  One of the primary 
reasons for this transaction was to lower the Company’s weighted average shares outstanding which had increased by 11% from the 
first quarter of 2015 as a result of the vesting of the SARs and appreciation in share price. The repurchase reduced weighted average 
shares outstanding by approximately 4% and is $0.03 to $0.04 accretive on an annualized basis. Based on the most recent SEC filings, 
including shares of Company common stock beneficially owned and shares that could be acquired upon the exercise of the SARs, Mr. 
Fernandez continues to be the largest beneficial shareholder of the Company. 

Shares purchased under the repurchase plan do not include shares withheld to satisfy withholding tax obligations. These 
withheld shares are never issued and in lieu of issuing the shares, taxes were paid on the employee’s behalf.  In 2017 and 2016, 268 
thousand shares were withheld and not issued for a cost of $4.4 million and 294 thousand shares were withheld and not issued for a 
cost of $4.0 million, respectively, which are included under issuance of common stock in the accompanying consolidated statements 
of shareholders’ equity. Subsequent to December 29, 2017, 177 thousand shares have been withheld for a total cost of $ 3.1 million. 

49 

 
 
 
THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

11. Shareholders’ Equity (continued) 

Dividends 

In December 2012, the Company announced an annual dividend program of $0.10 per share. In December 2012 and 2013, the 
Company paid annual dividends of $0.10 per share, or $3.1 million to shareholders of record as of close of business on December 20, 
2012 and on December 10, 2013, respectively. In 2014, the Company increased the dividend to $0.12 per share, or $3.5 million, to 
shareholders of record as of close of business on December 10, 2014. In 2015, the Company increased the annual dividend to $0.20 
per share to be paid on a semi-annual basis which resulted in aggregate dividends of $3.1 million and $3.2 million paid to shareholders 
of record on June 29, 2015 and December 28, 2015, respectively. In 2016, the Company increased the annual dividend to $0.26 per 
share to be paid on a semi-annual basis which resulted in aggregate dividends of $4.0 million and $4.0 million paid to shareholders of 
record on June 30, 2016 and December 22, 2016, respectively. In 2017, the Company increased the annual dividend to $0.30 per share 
to be paid on a semi-annual basis which resulted in aggregate dividends of $4.6 million and $4.7 million paid to shareholders of record 
on June 30, 2017 and December 22, 2017, respectively. These dividends were paid from U.S. domestic sources and are accounted for 
as an increase to retained deficit. The dividend declared in December 2017 was paid in January 2018. Subsequent to December 29, 
2017, the Company increased its annual dividend to $0.34 per share to be paid on a semi-annual basis. 

12. Benefit Plan 

The Company maintains a 401(k) plan covering all eligible employees. Subject to certain dollar limits, eligible employees may 

contribute up to 15% of their pre-tax annual compensation to the plan. The Company may make discretionary contributions on an 
annual basis. During fiscal years 2017, 2016, and 2015, the Company made matching contributions of 25% of employee contributions 
up to 4% of their gross salaries. The Company’s matching contributions were $0.5 million, $0.6 million and $0.3 million for the fiscal 
years ended December 29, 2017, December 30, 2016 and January 1, 2016.  

13. Transactions with Related Parties 

During the year ended 2017, the Company repurchased 59 thousand shares of the Company’s stock from members of its Board 
of Directors for a total cost of $1.2 million or $20.13 per share. During the year ended December 30, 2016, the Company bought back 
25 thousand shares of its common stock from members of its Board of Directors for $0.4 million or $15.68 per share. Subsequent to 
year end, the Company repurchased 53 thousand shares of the Company’s stock from members of its Board of Directors and 
Executive team for a total cost of $1.0 million, or $18.33 per share.       The proceeds from the sale of these shares will be used 
primarily to cover estimated tax liabilities associated with previously vested restricted stock units.  

On May 6, 2016, the Company’s Board of Directors approved the repurchase of 697 thousand shares of its common stock from 

the Company’s CEO, 732 thousand shares of its common stock from the Company’s COO, and 73 thousand shares of its common 
stock from the Company’s CFO for a total of approximately 1.5 million shares at a purchase price of $14.77 per share. The transaction 
was approved by the Audit Committee of the Board of Directors which is comprised solely of independent directors and was affected 
as part of the Company’s share repurchase program. See Note 10 for further details. 

There were no related party transactions in 2015. 

14. Litigation 

The Company is involved in legal proceedings, claims, and litigation arising in the ordinary course of business not specifically 

discussed herein. In the opinion of management, the final disposition of such matters will not have a material adverse effect on the 
Company’s consolidated financial position, cash flows or results of operations. 

15. Acquisitions 

Jibe Consulting 

Effective May 1, 2017, the Company acquired certain assets and liabilities of Jibe Consulting, Inc. (“Jibe”), a U.S.- based Oracle 

E-Business Suite (“EBS”) and Oracle Cloud Business Application implementation firm. The acquisition of Jibe enhances the 
Company’s Cloud Application capabilities and strongly complements its market leading EPM transformation and technology 
implementation group. 

50 

 
 
 
 
      
 
THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

15. Acquisitions (continued) 

The sellers’ purchase consideration was $5.4 million in cash, not subject to vesting, and $3.6 million in shares of the Company’s 

common stock, subject to vesting. The equity that was issued has a four-year vesting term and will be recorded as compensation 
expense over the respective vesting period. In addition, the sellers have the opportunity to earn an additional $6.6 million in cash and 
$4.4 million in Company common stock based on the achievement of performance targets over the 18 months period following 
closing for a total of $11.0 million in contingent consideration; a portion of which will be allocated to key employees in both cash and 
Company stock.  The cash related to the contingent consideration which is to be paid to the sellers is not subject to service vesting and 
has been accounted for as part of the purchase consideration. The cash related to the contingent consideration, which is to be paid to 
the key employees, is subject to service vesting and is being accounted for as compensation expense. This contingent liability has been 
recorded in the consolidated balance sheet as current accrued expenses and other liabilities. The equity related to the contingent 
consideration will be subject to service vesting and will be recorded as compensation expense over the respective vesting period. As of 
December 29, 2017, the Company had recorded $1.5 million of acquisition-related compensation expense and non-cash stock 
compensation related to the equity portion of the closing consideration and the equity portion of the contingent consideration. The 
initial cash consideration was funded from borrowings under the Company’s Revolver.  

The purchase price was allocated to tangible and intangible assets acquired and liabilities assumed based on their estimated fair 
values.  The fair value of identifiable intangible assets acquired was based on estimates and assumptions made by management at the 
time of the acquisition. As additional information, as of the acquisition date, becomes available and as management completes its 
evaluation, the purchase price allocation may be revised during the remainder of the measurement period (which will not exceed 12 
months from the acquisition date). Any such revisions or changes may be material as the fair values of the tangible and intangible 
assets acquired and liabilities assumed are finalized. The following table presents the preliminary purchase price allocation of the 
assets acquired and liabilities assumed, based on the fair values (in thousands): 

Total consideration 
Accounts receivable 
Other current assets 
Total current assets acquired 
Intangible assets 
Goodwill 
Total assets acquired 
Accrued expenses and other liabilities 
Total liabilities acquired 
Purchase consideration on acquisition 

Purchase Price 
Allocation 

11,293   
1,932   
59   
1,991   
931   
9,538   
12,460   
1,167   
1,167   
11,293   

$ 

$ 

The recognized goodwill is primarily attributable to the benefits the Company expects to derive from enhanced market 
opportunities. The acquired intangible assets with definite lives are amortized over periods ranging from 2 to 5 years. The following 
table presents the intangible assets acquired from Jibe: 

Category 

Customer Base 
Customer Backlog 
Non-Compete 

   $ 

   $ 

Amount 
(in thousands) 

Useful Life 
(in years) 
5 
2 
5 

140     
325     
466     
931     

51 

 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
  
  
     
    
    
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
    
  
 
THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

15. Acquisitions (continued) 

The acquisition was not material to the Company's results of operations, financial position, or cash flows and therefore, the pro 

forma impact of these acquisitions is not presented. Since the acquisition date through December 29, 2017, Jibe contributed $12.3 
million of revenue before reimbursable expenses and contribution before depreciation, amortization, interest, corporate overhead 
allocation and taxes of $1.2 million.  The acquisition related costs incurred 2017 totaled $0.2 million and were all classified in selling, 
general and administrative costs in the Company’s consolidated statements of operations. All goodwill is expected to be deductible for 
tax purposes.  

Aecus Limited 

Effective April 6, 2017, the Company acquired 100% of the equity of the U.K.-based operations of Aecus Limited (“Aecus”), a 
European Outsourcing Advisory and Robotics Process Automation (“RPA”) consulting firm. This acquisition strongly complements 
the global strategy and business transformation offerings of the Hackett Group. 

The sellers’ purchase consideration was £3.2 million in cash. In addition, the sellers have the opportunity to earn an additional 
£2.4 million in contingent consideration in cash based on the achievement of performance targets achieved over the next 12 months 
and key personnel have the opportunity to earn £0.3 million in cash and £0.3 million in the Company’s common stock. The contingent 
consideration for the selling shareholders and key personnel is subject to performance and service periods and will be accounted for as 
compensation expense and in non-current accrued expenses and other liabilities. As of December 29, 2017, the Company had recorded 
a total of $1.3 million of acquisition-related compensation expense and acquisition non-cash stock compensation expense for the cash 
and equity portion of the contingent consideration. The closing purchase consideration was funded with the Company’s available 
funds. 

The purchase price was allocated to tangible and intangible assets acquired and liabilities assumed based on their estimated fair 
values.  The fair value of identifiable intangible assets acquired was based on estimates and assumptions made by management at the 
time of the acquisition. As additional information, as of the acquisition date, becomes available and as management completes its 
evaluation, the purchase price allocation may be revised during the remainder of the measurement period (which will not exceed 12 
months from the acquisition date). Any such revisions or changes may be material as the fair values of the tangible and intangible 
assets acquired and liabilities assumed are finalized.  

The following table presents the purchase price allocation of the assets acquired and liabilities assumed, based on the fair values 

(in thousands): 

Total consideration 
Cash 
Accounts receivable 
Other current assets 
Total current assets acquired 
Intangible assets 
Goodwill 
Total assets acquired 
Accrued expenses and other liabilities 
Total liabilities acquired 
Purchase consideration on acquisition 

Purchase Price 
Allocation 

3,173   
209   
898   
46   
1,153   
1,515   
1,306   
3,974   
801   
801   
3,173   

£ 

£ 

52 

 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

15. Acquisitions (continued) 

The recognized goodwill is primarily attributable to the benefits the Company expects to derive from enhanced market opportunities. 
The acquired intangible assets with definite lives are amortized over periods ranging from 2 to 5 years. The following table presents 
the preliminary intangible assets acquired from Aecus: 

Category 

Customer Base 
Customer Backlog 
Non-Compete 

Amount 
(in thousands) 

455     
52     
1,008     
1,515     

   £ 

   £ 

Useful Life 
(in years) 
5 
2 
5 

The acquisition was not material to the Company's results of operations, financial position, or cash flows and therefore, the pro 

forma impact of these acquisitions is not presented. From acquisition date through the month ended December 29, 2017, Aecus has 
contributed $3.9 million of revenue before reimbursable expenses and contribution before depreciation, amortization, interest, 
corporate overhead allocation and taxes of $0.5 million.  The acquisition related costs incurred during 2017 totaled $0.1 million and 
were all classified in selling, general and administrative costs in the Company’s consolidated statements of operations. The goodwill 
and intangibles resulting from this transaction are not expected to be deductible under UK tax regulations.    

Additional Transaction: 

Chartered Institute of Management Accountants  

In October 2017, Hackett-REL, Ltd., a subsidiary of the Company located in the United Kingdom, acquired The Chartered 
Institute of Management Accountants' share of the Certified GBS Professionals program.   This acquisition allows those studying 
under the program and their employers to benefit further from the Company’s sector specific expertise and focus on the growing 
global business services market.  Purchase consideration was $2.0 million in cash and was funded with the Company’s available 
funds.  Also in connection with this transaction, the Alliance and Program Development Agreement between the Company, Hackett-
REL, Ltd and The Chartered Institute of Management Accountants was terminated. 

The purchase price was allocated to tangible and intangible assets acquired based on their estimated fair values.  The intangible 

asset will amortize over a ten-year period. 

16. Geographic and Service Group Information 

Revenue, which is primarily based on the country of the Company’s contracting entity is attributed to geographic areas as 

follows (in thousands): 

Revenue: 

Year Ended 

   December 29,        December 30,       

2017 

2016 

January 1, 
2016 

North America 
International (primarily European countries) 

Total revenue 

 $ 

   $ 

230,904      $ 
54,958        
285,862      $ 

246,249      $ 
42,312        
288,561      $ 

218,719   
42,221   
260,940   

Long-lived assets are attributed to geographic areas as follows (in thousands): 

Long-lived assets: 
North America 
International (primarily European countries) 

Total long-lived assets 

   December 29,        December 30,    

2017 

2016 

 $ 

   $ 

90,605      $ 
19,341        
109,946      $ 

78,200   
12,286   
90,486   

53 

 
 
 
 
 
  
  
     
    
    
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
    
  
 
 
 
  
  
  
  
  
  
  
  
     
     
  
       
         
         
  
   
  
  
  
  
  
     
  
       
         
  
   
THE HACKETT GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

16. Geographic and Service Group Information (continued) 

As of December 29, 2017, December 30, 2016, and January 1, 2016, foreign assets included $ 15.1 million, $ 11.9 million and 

$14.1 million, respectively, of goodwill related to the REL, Archstone and Aecus acquisitions, in fiscal 2005, 2009 and 2017, 
respectively.  

In the following table, The Hackett Group service group encompasses Benchmarking, Business Transformation and Executive 

Advisory groups, and includes EPM Technologies. The SAP/ ERP Solutions group encompasses SAP ERP (in thousands):   

The Hackett Group 
SAP/ERP Solutions 
     Total revenue 

Year Ended 

   December 29,        December 30,       

2017 
242,269      $ 
43,593        
285,862      $ 

2016 
246,210      $ 
42,351        
288,561      $ 

   $ 

   $ 

January 1, 
2016 
221,341   
39,599   
260,940   

17. Quarterly Financial Information (unaudited) 

The following table presents unaudited supplemental quarterly financial information for the years ended December 29, 2017 and 

December 30, 2016 (in thousands, except per share data): 

Quarter Ended 

Total revenue 
Operating income 
Income from continuing operations 
Net income (1) 
Basic net income per common share (2) 
Diluted net income per common share (2) 

June 30, 
2017 

March 31, 
2017 
65,069      $  67,726      $ 
6,464      $ 
7,964      $ 
6,337      $ 
7,874      $ 
4,750      $ 
7,874      $ 
0.16      $ 
0.27      $ 
0.15      $ 
0.24      $ 

   $ 
   $ 
   $ 
   $ 
   $ 
   $ 

September 29, 
2017 

December 29, 
2017 

65,947      $ 
7,874      $ 
7,690      $ 
5,289      $ 
0.18      $ 
0.17      $ 

64,510   
8,520   
8,337   
9,441   
0.33   
0.29   

Total revenue 
Operating income 
Income from continuing operations 
Net income 
Basic net income per common share (2) 
Diluted net income per common share (2) 

   $ 
   $ 
   $ 
   $ 
   $ 
   $ 

Quarter Ended 

September 30, 
2016 

December 30, 
2016 

July 1, 
2016 

April 1, 
2016 
61,973      $  68,178      $ 
8,638      $ 
7,240      $ 
8,528      $ 
7,199      $ 
5,446      $ 
4,382      $ 
0.19      $ 
0.15      $ 
0.17      $ 
0.13      $ 

66,810      $ 
9,007      $ 
8,870      $ 
5,488      $ 
0.19      $ 
0.17      $ 

62,946   
9,668   
9,569   
6,225   
0.22   
0.19   

(1) 

(2) 

The first quarter of 2017 included a tax benefit for the change in accounting on the vesting of share-based awards. The fourth 
quarter of 2017 included a tax benefit for the revaluation of the deferred tax liabilities as a result of the recent enacted tax 
legislation. 

Quarterly basic and diluted net income per common share were computed independently for each quarter and do not 
necessarily total to the year to date basic and diluted net income per common share.   

54 

 
 
 
 
  
  
  
  
  
  
  
  
     
     
  
     
  
 
  
  
  
  
  
     
     
     
  
 
  
  
  
  
  
     
     
     
  
 
 
 
 
 
THE HACKETT GROUP, INC. 
SCHEDULE II – VALUATION AND QUALIFYING ACCOUNTS AND RESERVES 
YEARS ENDED DECEMBER 29, 2017, DECEMBER 30, 2016, AND JANUARY 1, 2016 
(in thousands) 

Allowance for Doubtful Accounts 
Year Ended December 29, 2017 
Year Ended December 30, 2016 
Year Ended January 1, 2016 

   Balance at 
   Beginning 

of Year 

      Charge to 
      Revenue/ 
      Expense 

      Write-offs 

      Balance at 
      End of Year    
2,601   
2,574   
1,881   

185      $   
(51 )    $   
(143 )    $   

  $   
  $   
  $   

2,574         
1,881         
1,330         

158         
744         
694         

55 

 
 
 
  
         
  
          
  
  
  
         
  
  
  
 
  
ITEM  9.  CHANGES IN AND DISAGREMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL 
DISCLOSURE. 

None. 

ITEM  9A. CONTROLS AND PROCEDURES 

The Company maintains disclosure controls and procedures (“DCP”) that are designed to ensure that information required to be 

disclosed by us in reports that we file or submit under the Securities Exchange Act of 1934, as amended (“the Exchange Act”), is 
recorded, processed, summarized, and reported within the time periods specified in the SEC rules and forms, and that such 
information is accumulated and communicated to the Company’s management, including its Chief Executive Officer (principal 
executive officer) and Chief Financial Officer (principal financial officer), as appropriate, to allow for timely decisions regarding 
required disclosure. 

The Company, under the supervision and with the participation of the Company’s management, including the Chief Executive 
Officer and Chief Financial Officer, evaluated the effectiveness of the design and operation of the Company’s DCP as of the end of 
the period covered by this report. Based on this evaluation, the Chief Executive Officer and the Chief Financial Officer concluded that 
our disclosure controls and procedures were effective as of the end of the period covered by the Annual Report on Form 10-K. 

Changes in internal control over financial reporting 

There were no changes in our internal control over financial reporting identified in connection with the evaluation required by 

paragraph (d) of Exchange Act Rules 13a-15 or 15d-15 that occurred during the three months ended December 29, 2017 that have 
materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. 

56 

 
 
 
 
Management’s Report on Internal Control Over Financial Reporting 

Our management is responsible for establishing and maintaining adequate internal control over financial reporting, as such term 

is defined in Exchange Act Rule 13a-15(f). Under the supervision and with the participation of our management, including our 
Principal Executive Officer and Principal Financial Officer, we conducted an evaluation of the effectiveness of our internal control 
over financial reporting based on the framework in “Internal Control – Integrated Framework (2013)” issued by the Committee of 
Sponsoring Organizations of the Treadway Commission (COSO) as of and for the year ended December 29, 2017. 

Based on our evaluation, utilizing the criteria set forth in “Internal Control – Integrated Framework issued by COSO in 2013,” 
our management concluded that our internal control over financial reporting was effective as of the end of the period covered by this 
Annual Report on Form 10-K. 

The Company’s independent registered certified public accounting firm has audited our internal control over financial reporting 

as of December 29, 2017, and has expressed an unqualified opinion thereon. 

57 

 
 
Report of Independent Registered Public Accounting Firm 

To the Shareholders and the Board of Directors of The Hackett Group, Inc. 

Opinion on the Internal Control Over Financial Reporting 
We have audited The Hackett Group, Inc.'s (the Company) internal control over financial reporting as of December 29, 2017, based on 
criteria established in Internal Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the 
Treadway Commission in 2013. In our opinion, the Company maintained, in all material respects, effective internal control over 
financial reporting as of December 29, 2017, based on criteria established in Internal Control — Integrated Framework issued by the 
Committee of Sponsoring Organizations of the Treadway Commission in 2013. 

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), the consolidated balance sheets of The Hackett Group, Inc. as of December 29, 2017 and December 30, 2016, the related 
consolidated statements of operations, comprehensive income, shareholders' equity and cash flows for each of the three years in the 
period ended December 29, 2017, and the related notes and schedules, and our report dated March 9, 2018 expressed an unqualified 
opinion. 

Basis for Opinion 
The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of 
the effectiveness of internal control over financial reporting in the accompanying Management’s Report on Internal Control Over 
Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on 
our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the 
Company in accordance with U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange 
Commission and the PCAOB. 

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit 
to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. 
Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness 
exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audit also 
included performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a 
reasonable basis for our opinion. 

Definition and Limitations of Internal Control Over Financial Reporting 
A company's internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of 
financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting 
principles. A company's internal control over financial reporting includes those policies and procedures that (1) pertain to the 
maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the 
company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in 
accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in 
accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding 
prevention or timely detection of unauthorized acquisition, use or disposition of the company's assets that could have a material effect 
on the financial statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections 
of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in 
conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

/s/ RSM US LLP  

Fort Lauderdale, Florida 
March 9, 2018  

58 

 
  
  
  
  
  
  
  
  
  
 
 
 
 
ITEM  9B.   OTHER INFORMATION 

None. 

PART III 

ITEM  10.  DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE 

Information responsive to this Item is incorporated herein by reference to the Company’s definitive proxy statement for the 2018 

Annual Meeting of Shareholders. 

ITEM  11. EXECUTIVE COMPENSATION 

Information responsive to this Item is incorporated herein by reference to the Company’s definitive proxy statement for the 2018 

Annual Meeting of Shareholders. 

ITEM  12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED 

STOCKHOLDER MATTERS 

Information responsive to this Item is incorporated herein by reference to the Company’s definitive proxy statement for the 2018 

Annual Meeting of Shareholders. 

ITEM  13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE 

Information responsive to this Item is incorporated herein by reference to the Company’s definitive proxy statement for the 2018 

Annual Meeting of Shareholders. 

ITEM  14. PRINCIPAL ACCOUNTING FEES AND SERVICES 

Information appearing under the caption “Fees Paid to Independent Accountants” in the proxy statement for the 2018 Annual 

Meeting of Shareholders is hereby incorporated by reference. 

59 

 
 
PART IV 

ITEM  15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES 

(a) The following documents are filed as a part of this Form: 

1. Financial Statements 

The consolidated financial statements filed as part of this report are listed and indexed on page 27. Schedules other than those 
listed in the index have been omitted because they are not applicable or the required information has been included elsewhere in this 
report. 

2. Financial Statement Schedules 

Schedule II — Valuation and Qualifying Accounts and Reserves is included in this report. Schedules other than those listed in 

the index have been omitted because they are not applicable or the information required to be set forth therein is contained, or 
incorporated by reference, in the consolidated financial statements of The Hackett Group, Inc. or notes thereto. 

3. Exhibits: See Index to Exhibits on page 61.  

The Exhibits listed in the accompanying Index to Exhibits are filed or incorporated by reference as part of this report. 

ITEM  16. FORM 10-K SUMMARY   

None. 

60 

 
 
Exhibit No. 

Exhibit Description 

INDEX TO EXHIBITS 

3.1 

3.2 

3.3 

3.4 

3.5 

10.1 

10.2 

10.3 

10.4 

10.5 

10.6 

10.7 

10.8 

10.9 

10.10 

10.11 

10.12 

10.13 

10.14 

10.15 

10.16 

10.17 

Second Amended and Restated Articles of Incorporation of the Registrant, as amended (incorporated herein by 
reference to the Registrant’s Form 10-K for the year ended December 29, 2000). 

Articles of Amendment of the Articles of Incorporation of the Registrant (incorporated herein by reference to the 
Registrant’s Form 10-K for the year ended December 28, 2007). 

Amended and Restated Bylaws of the Registrant, as amended (incorporated herein by reference to the Registrant’s 
Form 10-K for the year ended December 29, 2000). 

Amendment to Amended and Restated Bylaws of the Registrant (incorporated herein by reference to the Registrant’s 
Form 8-K dated March 31, 2008).  

Amendment to Amended and Restated Bylaws of the Registrant (incorporated herein by reference to the Registrant’s 
Form 8-K dated January 21, 2015).  

Registrant’s 1998 Stock Option and Incentive Plan (incorporated herein by reference to the Registrant’s Registration 
Statement on Form S-8 (File No. 333-64542)). 

Amendment to Registrant’s 1998 Stock Option and Incentive Plan (incorporated herein by reference to the Registrant’s 
Form 10-K for the year ended December 28, 2001). 

Form of Employment Agreement entered into between the Registrant and Mr. Dungan (incorporated herein by 
reference to the Registrant’s Form 10-K for the year ended December 28, 2001). 

Form of Employment Agreement entered into between the Registrant and each of Messrs. Fernandez, Frank and 
Knotts (incorporated herein by reference to the Registrant’s Registration Statement on Form S-1 (File No. 333-
48123)). (P) 

Employee Stock Purchase Plan, as amended (incorporated herein by reference to the Registrant’s Registration 
Statement on Form S-8 (File No. 333-108640)). 

Amendment to Registrant’s Employee Stock Purchase Plan (incorporated herein by reference to the Registrant’s Form 
10-K/A for the year ended December 30, 2005).  

Amendment to Employment Agreement between the Registrant and Ted A. Fernandez (incorporated herein by 
reference to the Registrant’s Form 10-Q for the quarter ended October 1, 2004).  

Amendment to Employment Agreement between the Registrant and David N. Dungan (incorporated herein by 
reference to the Registrant’s Form 10-Q for the quarter ended October 1, 2004).  

Second Amendment to Employment Agreement between the Registrant and Ted A. Fernandez (incorporated herein by 
reference to the Registrant’s Form 8-K dated June 16, 2005). 

Employment Agreement dated August 1, 2007 between the Registrant and Robert A. Ramirez (incorporated herein 
by reference to the Registrant’s Form 10-Q for the quarter ended June 29, 2007).  

Third Amendment to Employment Agreement between the Registrant and Ted A. Fernandez (incorporated herein by 
reference to the Registrant’s Form 8-K dated January 2, 2009). 

Third Amendment to Employment Agreement between the Registrant and David N. Dungan (incorporated herein 
by reference to the Registrant’s Form 8-K dated January 2, 2009).  

Fourth  Amendment  to  Employment  Agreement  between  the  Registrant  and  Ted  A.  Fernandez  (incorporated  herein 
by reference to the Registrant’s Form 10-K for the year ended December 30, 2016).  

Fourth Amendment to Employment Agreement between the Registrant and David N. Dungan. (incorporated herein 
by reference to the Registrant’s Form 10-K for the year ended December 30, 2016).  

Stock Appreciation Right Agreement dated March 11, 2013 between the Company and Ted A. Fernandez 
(incorporated herein by reference to the Registrant’s Form 10-K for the year ended January 1, 2016).  

Stock Appreciation Right Agreement dated March 11, 2013 between the Company and David N. Dungan (incorporated 
herein by reference to the Registrant’s Form 10-K for the year ended January 1, 2016).  

Second Amended and Restated Credit Agreement, dated May 9, 2016, among The Hackett Group, Inc., the material 
domestic subsidiaries of Hackett named on the signature pages there to and Bank of America, N.A., as lender 
(incorporated herein by reference to the Registrant’s Form 10-Q for the quarter ended April 1, 2016).  

61 

 
 
 
 
Exhibit No. 

Exhibit Description 

21.1* 

23.1* 

31.1* 

31.2* 

32* 

Subsidiaries of the Registrant.  

Consent of RSM US LLP. 

Certification by CEO pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.  

Certification by CFO pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. 

Certification Pursuant to 18 U.S.C. Section 1350, As Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act 
of 2002. 

101.INS**  XBRL Instance Document 

101.SCH**  XBRL Taxonomy Extension Schema 

101.CAL**  XBRL Taxonomy Extension Calculation Linkbase 

101.DEF**  XBRL Taxonomy Extension Definition Linkbase 

101.LAB**  XBRL Taxonomy Extension Label Linkbase 

101.PRE**  XBRL Taxonomy Extension Presentation Linkbase 

Filed herewith 

* 
**   Pursuant to Rule 406T of Regulation S-T, these interactive data files are deemed not filed or part of a registration statement or 

prospectus for purposes of Sections 11 or 12 of the Securities Act of 1933 or Section 18 of the Securities Exchange Act of 1934 
and otherwise are not subject to liability. 

(P)   Paper exhibits. 

62 

 
 
 
 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this 

report to be signed on its behalf by the undersigned, thereunto duly authorized, in the City of Miami, State of Florida, on March 9, 
2018.  

SIGNATURES 

THE HACKETT GROUP, INC. 

By:   /s/ Ted A. Fernandez 
  Ted A. Fernandez 
  Chief Executive Officer and Chairman of the Board 

Pursuant to the requirements of the Securities Act of 1934, this Form 10-K has been signed by the following persons on behalf 

of the Registrant in the capacities and on the date indicated. 

Signatures 

/s/ Ted A. Fernandez 
Ted A. Fernandez 

Title 

Chief Executive Officer and Chairman  
(Principal Executive Officer) 

Date 

  March 9, 2018 

/s/ Robert A. Ramirez 
Robert A. Ramirez 

 Executive Vice President, Finance and Chief Financial Officer 
(Principal Financial and Accounting Officer) 

  March 9, 2018 

/s/ David N. Dungan 
David N. Dungan 

/s/ Richard Hamlin 
Richard Hamlin 

/s/ John R. Harris 
John R. Harris 

/s/ Robert A. Rivero 
Robert A. Rivero 

/s/ Alan T. G. Wix 
Alan T. G. Wix 

Chief Operating Officer and Director 

  March 9, 2018 

Director 

Director 

Director 

Director 

  March 9, 2018 

  March 9, 2018 

  March 9, 2018 

  March 9, 2018 

63 

 
 
 
 
   
 
 
 
 
 
   
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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"

digital transformation opportunities."

We reported solid results in 2017 while  

to focus on the rapidly growing cloud and  

we aggressively transitioned our offerings  

BENCHMARKING 
DIGITAL TRANSF
ENTERPRISE ANA
IP AS A SERVICE
BENCHMARKING 
DIGITAL TRANSF
ENTERPRISE ANA
IP AS A SERVICE
BENCHMARKING 
DIGITAL TRANSF
ENTERPRISE ANA
IP AS A SERVICE
BENCHMARKING 
DIGITAL TRANSF
ENTERPRISE ANA
IP AS A SERVICE

Digital Transformation Platform

CorPoraTe HeaDquarTers

BoarD of DireCTors

Ted A. Fernandez
Chairman & Chief Executive Officer
The Hackett Group, Inc.

David N. Dungan
Vice Chairman & Chief Operating Officer
The Hackett Group, Inc.

Richard N. Hamlin
Retired Partner
KPMG LLP

John R. Harris
Former Chief Executive Officer
eTelecare Global Services  

Robert A. Rivero
Chief Executive Officer
RAR Management Services, LLC
International Business Advisor

Alan T.G. Wix
Former Managing Director 
of Core IT Services
Lloyds TSB Bank

The Hackett Group, Inc.
1001 Brickell Bay Drive, Suite 3000
Miami, FL 33131
Telephone: 305-375-8005
Facsimile: 305-379-8810
www.thehackettgroup.com

annual MeeTing

The Hackett Group shareholders are invited 
to attend our Annual Meeting on Wednesday,  
May 2, 2018 at 2 pm in the Hope Meeting  
Room at the InterContinental Buckhead Atlanta, 
3315 Peachtree Rd, Atlanta, GA 30326

Transfer agenT

Computershare Investor Services

first Class/registered/Certified Mail 

Computershare Investor Services 
PO BOX 505000 
Louisville, KY 40233-5000 

Courier services

Computershare Investor Services
462 South 4th Street Suite 1600 
Louisville, KY 40202

Telephone inquiries

+1 (877) 373-6374 (US, Canada, Puerto Rico)
+1 (781) 575-2879 (non-US)

Website:

www.computershare.com/investor

inDePenDenT auDiTors

RSM US, LLP
Fort Lauderdale

2017 AnnuAl RepoRt

BENCHMARKING 
DIGITAL TRANSF
ENTERPRISE ANA
IP AS A SERVICE
BENCHMARKING 
DIGITAL TRANSF
ENTERPRISE ANA
IP AS A SERVICE
BENCHMARKING 
DIGITAL TRANSF
ENTERPRISE ANA
IP AS A SERVICE
BENCHMARKING 
DIGITAL TRANSF
ENTERPRISE ANA
IP AS A SERVICE

1001 Brickell Bay Drive, Suite 3000
Miami, FL 33131

www.thehackettgroup.com