Quarterlytics / Consumer Cyclical / Furnishings, Fixtures & Appliances / Topps Tiles

Topps Tiles

tpt · LSE Consumer Cyclical
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Ticker tpt
Exchange LSE
Sector Consumer Cyclical
Industry Furnishings, Fixtures & Appliances
Employees 1001-5000
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FY2017 Annual Report · Topps Tiles
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Annual Report 
and Accounts

for the 52 week period ended 30 September 2017

Stock Code: TPT

25632.02    13 December 2017 11:33 AM    Proof 8

25632.02    13 December 2017 11:33 AM    Proof 8

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Welcome

Topps Tiles is the UK’s leading tile specialist. Our core 
business is focused on the domestic tile market and, 
specifically, refurbishment of residential homes. We provide 
an industry leading range of tiles and associated accessories 
to this market. Our customer base includes both homeowners 
(predominantly retail customers) and tile fitters (trade 
customers) and our business is based on a broadly even split 
between the two customer types. Our colleagues are a key 
ingredient of our business model – our customers rely on our 
expert product knowledge and world-class customer service.

We have also announced our desire to participate in the 
commercial tile market. We are at the very start of our 
journey to develop a meaningful presence in this significant 
part of the overall UK tile market. We have completed a 
small acquisition during the year and 2018 will be a year 
of learning and building this new strategically important 
business.

OUR STRATEGY
Our core business strategy of “Out-specialising the 
Specialists” remains very much at the heart of what we do. It 
is built on the foundation of ensuring we have Great People 
and provide them with an environment in which they can thrive 
and help us to sustain a Great Company.

Our key areas of strategic focus are having the UK's  
Leading Range, providing our customers with an 
Inspirational Experience and being the Traders’ 
Champion.

READ MORE
Read Our Strategy on pages 12 to 16

OUR STORES
Topps Tiles has over 372 
stores across the UK with 
a broad geographic reach 
which means most customers 
require less than a 20 
minute drive time to reach 
their local store.

17

2

55

READ MORE
See our full store list on page 141

17

52

81

148

PICTURED

Cover: KinectTM Stonewash Blue and Larvik

IFC: IndustriaTM, engineered stone metal 
effect, wall mosaic

25632.02    13 December 2017 11:33 AM    Proof 8

25632.02    13 December 2017 11:33 AM    Proof 8

OVERVIEW
CONTENTS

BUSINESS MODEL
We offer our customers outstanding 
value for money through exceptional 
customer service, an up-to-date market 
leading product range and unrivalled 
multi-channel convenience.

READ MORE
Pages 10 and 11

CONTENTS

Highlights
Chairman’s Statement
Strategic Report
Marketplace
Business Model
Our Strategy

OUR STRATEGY
The business has an overarching goal to 
achieve profitable sales growth. During 
the period we conducted our annual 
refresh of strategy and have now included 
a more explicit focus on the commercial 
tile market in our future growth plans. 

READ MORE
Pages 12 to 16

KEY PERFORMANCE 
INDICATORS
The Board monitors a number of 
financial and non-financial metrics 
and KPIs both for the Group and by 
individual store.

READ MORE

Page 26

INVESTOR WEBSITE
We maintain an investors' website containing a wide 
range of information to investors

www.toppstilesplc.com

Leading Range
Inspirational Experience
Traders' Champion
Great People, Great Company

Strategy in Action
Key Performance Indicators
Financial Review
Risks and Uncertainties
Corporate Social Responsibility
Our Governance
Board of Directors
Corporate Governance Statement
Directors’ Report
Directors’ Remuneration Report
Our Financials
Independent Auditor's Report
Consolidated Statement of 
Financial Performance
Consolidated Statement of 
Comprehensive Income
Consolidated Statement of  
Financial Position
Consolidated Statement of 
Changes in Equity
Consolidated Cash Flow Statement
Notes to the Financial Statements
Company Balance Sheet
Notes to the Company Financial 
Statements
Additional Information
Five Year Record
Notice of Annual General Meeting
Explanatory Notes to the Notice of 
Annual General Meeting
Summary of the principal features 
of the Topps Tiles 2018 Sharesave 
Scheme ("Sharesave Scheme")
The Team
Store Locations

2
4

8
10
12
13
14
15
16
18
26
27
33
37

44
46
50
54

74
80

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112
113

118
119
124

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141

1

25632.02    13 December 2017 11:33 AM    Proof6

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017

Highlights

GROUP 
REVENUE (£m) 
-1.5% 

LIKE-FOR-LIKE REVENUE 
GROWTH YEAR-ON-YEAR1 (%)
-2.9%

GROSS 
MARGIN (%)
-80bps

212.2

215.0

211.8

195.2

8.1

60.9

61.2

61.9

61.1

5.4

4.2

(2.9)

ADJUSTED PROFIT 
BEFORE TAX2 (£m)
-15.5%

22.0

20.4

18.6

17.1

2014

2015

2016

2017

2014

2015

2016

2017

2014

2015

2016

2017

2014

2015

2016

2017

PROFIT 
BEFORE TAX (£m)
-15.0% 

20.0

ADJUSTED EARNINGS 
PER SHARE3 (p)
-13.9%

BASIC EARNINGS 
PER SHARE (p)
-13.3%

16.7

17.0

17.0

8.86

8.17

7.63

8.05

6.98

FINAL 
DIVIDEND (p)
-8.0%

2.25

2.50

2.30

6.63

6.49

6.75

1.60

2014

2015

2016

2017

2014

2015

2016

2017

2014

2015

2016

2017

2014

2015

2016

2017

TOTAL  
DIVIDEND (p)
-2.9%

3.00

2.25

CASH GENERATED 
FROM OPERATIONS (£m)
-7.7m 

29.9

3.50

3.40

24.9

24.2

22.2

NET 
DEBT4 (£m)
+2.7m

30.5

28.4

27.5

24.8

2014

2015

2016

2017

2014

2015

2016

2017

2014

2015

2016

2017

2

25632.02    13 December 2017 11:33 AM    Proof6

OVERVIEW
HIGHLIGHTS

FINANCIAL PERFORMANCE
• Sales of £211.8 million (2016: £215.0 million).  
Like-for-like sales decline of 2.9% (2016: +4.2%)

• Gross margin decreased to 61.1% (2016: 61.9%) reflecting 

pressure of weaker sterling which was partly offset by underlying 
sourcing gains and our focus on a differentiated product offer

• Adjusted profit before tax2 of £18.6 million, a decrease  

of 15.5% 

• Final dividend of 2.30 pence per share (2016: 2.50 pence 

per share), making a total for the year of 3.40 pence per share 
(2016: 3.50 pence per share)

• Net debt4 at period end increased to £27.5 million  

(2016: £24.8 million)

STRATEGY UPDATE
• Core business strategy of "Out-specialising the Specialists" 

remains key focus in the domestic tile market, where Topps Tiles 
is market leader 

• Growth strategy expanded into the commercial segment of the 

UK tile market (c. 45% of total UK tile market) 

• Parkside Ceramics, a small business which specialises in the 

supply of tiles into the commercial segment acquired during the 
period for £1.1 million

• Parkside to form the basis of a new Commercial division – plans 
in place to invest c.£1 million in the year ahead into capabilities 
to drive longer term growth

OPERATIONAL PERFORMANCE
• Trade participation increased to 55% of total sales (2016: 52%) 
driven by growth of the trade loyalty programme and trend for 
"Do It For Me"

• Digitisation of "Rewards +" trade loyalty programme, enhancing 
offer to trade customer base – 55,000 traders now registered 
and spending, a 35% increase

• Sales continuing to benefit from new product development – 

9.2% of tile revenues generated from ranges launched in the last 
12 months (2016: 12.6%)

• Active management of store portfolio – 26 new openings  

and five closures in the period, resulting in a net 21 new stores. 
Between five and 10 net new openings expected in current 
financial year.

READ MORE
Read the Financial Review on pages 27 to 32

CURRENT TRADING AND OUTLOOK
• The Group is now trading from 372 stores (2016: 352 stores)

• In the first eight weeks of the new financial period, Group 
revenues, stated on a like-for-like basis, increased by 3.2% 
(2016: decrease of 0.3%)

Commenting on the results, Matthew Williams, Chief Executive 
said: "The business responded well to the more challenging trading 
conditions we experienced in 2017, maintaining tight control of 
costs to help offset the reduction in gross margin and continuing to 
make good progress with its strategic initiatives.  

“Trading in the first eight weeks of the new financial year has 
improved, with like-for-like sales increasing by 3.2%.  While we 
are retaining our prudent view of market conditions for the year 
ahead, we are encouraged by this return to like-for-like sales 
growth.  We are confident that the combination of the significant 
further potential in our strategy of 'Out-specialising the Specialists' 
with our accelerated plan to grow in the commercial tile market  
will underpin our future success.”

NOTES
1. 

Like-for-like revenues are defined as sales from online and stores that have been 
trading for more than 52 weeks.

2.  Adjusted profit before tax excludes several items that we have incurred during the 

period in order to give users of the accounts improved information around 
underlying performance trends. These are items which are either one-off in nature 
or can fluctuate significantly from year to year (such as some property related 
items). These are set out as follows:

Adjusted pre-tax profit

Vacant property costs

Costs related to acquisition during the period

Impairment of plant, property and equipment

Gains or losses on disposal of freehold of  
long leasehold properties

Stock write-off relating to wood category exit

Restructuring costs including transitional  
costs relating to prior year business  
simplification initiatives
Statutory pre-tax profit

2017
£m

2016
£m

18.6 22.0

(0.4)

(0.2)

(1.2)

0.2

nil

(0.3)

nil

(0.8)

nil

(0.5)

nil

(0.4)
17.0 20.0

3.  Adjusted for the post tax effect of the items highlighted above.

4.  Net debt is defined as loan facilities drawn down less cash and cash 

equivalents.

25632.02    13 December 2017 11:33 AM    Proof6

3

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017

Chairman’s Statement

DARREN SHAPLAND | CHAIRMAN

In this new financial year we 
are accelerating our plans to 
grow in the commercial tile 
market and are excited about 
the opportunity this presents. 
The Board remains confident 
that this focus on building on the 
Group’s strong existing position 
within the UK tile market will 
be the foundation of our future 
success."

INTRODUCTION
A warm welcome to the Topps Tiles 
2017 Annual Report. This year has 
delivered some challenging trading 
conditions for the business but I 
am pleased to report that we have 
responded well and continued to 
deliver good progress under our “Out-
specialising the Specialists” strategy.  
We have delivered a number of 
important new strategic initiatives which 
are detailed throughout the pages of this 
report and, having conducted our annual 
refresh of strategy, we have confirmed 
our ambition to grow in the commercial 
side of the UK tile market. 

PICTURED

KinectTM, Stonewash Blue, ceramic,  
wall & floor tile

4

25632.02    13 December 2017 11:33 AM    Proof6

Heading OneOVERVIEW
CHAIRMAN’S STATEMENT

TRADING AND FINANCIAL 
PERFORMANCE
The market has been more challenging 
this year and, whilst I am satisfied with 
how the business has responded, we have 
ultimately seen some impact on our financial 
performance. This has comprised two 
main factors – weakened demand, which 
is linked predominantly to lower levels of 
consumer confidence, and lower gross 
margins resulting from the depreciation of 
sterling which has resulted in increased 
product sourcing costs. 

We have delivered sales for the year of 
£211.8 million (2016: £215.0 million) 
and an adjusted profit before tax of £18.6 
million (2016: £22.0 million).

CAPITAL STRUCTURE 
AND DIVIDEND
We have previously stated our ambition to 
migrate to a dividend policy of two times 
cover and we have continued to progress 
towards that target this year with a further 
increase in the ratio of profits we remit to 
shareholders. 

We anticipate achieving our goal by the 
end of the next financial year and the 
Board considers that, once achieved, a 
dividend which is approximately two times 
covered by earnings should be sustainable.

As a result, the Board is recommending a 
final dividend for the year of 2.30 pence 
per share (2016: 2.50 pence per share). 
This will bring the total dividend for the year 
to 3.40 pence per share (2016: 3.50 
pence per share). As a consequence of 
this recommendation dividend cover for the 
year is 2.25x (2016: 2.50x). 

GOAL AND STRATEGY
Our overarching business goal is to drive 
profitable sales growth. Within our core 
Topps Tiles business, we are focused on 
the domestic tile market where we are the 
clear market leader. Our strategy of “Out-
specialising the Specialists” continues to 
serve us well in this market and remains key 
for driving long-term profitable growth. This 
year, we have been explicit about our plans 
to expand into the commercial tile market. 

We made a small acquisition during 
the year and are planning for further 
investments in the year ahead which will 
allow us to grow a much stronger position 
in this attractive market.

More detail on the Company’s strategy 
and the effectiveness with which it is being 
delivered can be found on the following 
pages.

THE BOARD AND 
CORPORATE GOVERNANCE
The Board of Topps Tiles is focused on 
good governance and we have further 
improved our disciplines on several fronts 
over the year. We have seen some positive 
improvements within the Audit Committee 
agenda, where we have strengthened 
our internal controls and have further 
improved internal reporting to ensure good 
transparency for Board members. 

In line with last year I am pleased to 
confirm that all Non-Executive Directors are 
independent and the Board is compliant 
with the Corporate Governance code from 
this perspective. We have benefited from 
very good stability on the Board with all 
Directors having completed at least two 
years of service and the combined Board 
having 43 years of experience with the 
Group in total.

We have continued to assess the 
performance of the Board and the 
committees, including my own performance 
as Chairman. These reviews concluded 
that, overall, the Board is operating 
effectively and there are some further minor 
improvements that we will implement in the 
year ahead.

OUR PEOPLE
As a customer service-based business, our 
people are at the heart of our organisation 
and this is a key aspect of Topps Tiles 
success. Our customer service metrics are 
excellent and we benefit from extensive 
training and development programmes and 
clear and open communication across the 
business. On behalf of the Board I would 
like to extend my sincere thanks to all 
colleagues for their hard work, commitment 
and dedication. 

THE FUTURE FOR TOPPS TILES
In our core domestic market, Topps Tiles’ 
strategy of “Out-specialising the Specialists” 
remains very much at the heart of what we 
do and the management team will continue 
to evolve the key strands of this strategy 
to maximise the opportunities to drive 
performance. In this new financial year 
we are accelerating our plans to grow in 
the commercial tile market and are excited 
about the opportunity this presents. 

The Board remains confident that this focus 
on building on the Group’s strong existing 
position within the UK tile market will be the 
foundation of our future success.

DARREN SHAPLAND | CHAIRMAN

READ MORE
Read Strategy in Action on pages 18 to 24

25632.02    13 December 2017 11:33 AM    Proof6

5

STRATEGIC REPORTPAGE HEADING | PAGE HEADING Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017

Strategic Report

6

25632.02    13 December 2017 11:33 AM    Proof6

Heading OneSTRATEGIC REPORT

The content of this Strategic Report 
meets the content requirements of the 
Strategic Report as set out in s414a of 
the Companies Act 2006. This Strategic 
Report and Chairman's Statement 
contains certain forward-looking 
statements. These statements are made 
by the Directors in good faith based 
on the information available to them 
up to the time of their approval of this 
report and such statements should be 
treated with caution due to the inherent 
uncertainties, including both economic 
and business risk factors, underlying any 
such forward-looking information.

CONTENTS

Marketplace
Business Model
Our Strategy

Leading Range
Inspirational Experience
Traders' Champion
Great People, Great Company

Strategy in Action
Key Performance Indicators
Financial Review
Risks and Uncertainties
Corporate Social Responsibility

PICTURED

Regional ReflectionsTM Dwyran and 
Diamante Pastels Bone and Mist

25632.02    13 December 2017 11:33 AM    Proof6

8
10
12
13
14
15
16
18
26
27
33
37

7

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Marketplace

THE UK TILE MARKET  
AND PERFORMANCE  
OF THE BUSINESS
Topps Tiles is the largest tile specialist in 
the UK. Our primary focus is the domestic 
market for the renovation, maintenance  
and improvement of UK homes. 

Due to the highly discretionary nature of 
our market, consumer confidence remains 
a key driver of our performance. During 
2017 the average level of consumer 
confidence was -7.3, which compares with 
-1.3 in 2016. Whilst the index has been 
negative across the whole year, the second 
half saw a modest deterioration where the 
average level of consumer confidence was 
-8.8, compared with -5.8 over the first half 
(source: GFK). The consumer confidence 
index has remained negative since the EU 
referendum result in June 2016 and we will 
continue to monitor this measure closely.

A further key driver of the customer decision 
to take on a home improvement project is 
buying a new home. Housing transactions 
are therefore a very useful indicator of  
likely future demand. During this financial 
year housing transactions declined by 
around 5% to 1.2m. In part, this decline 
is a reversal of the growth spike in March 
2016 ahead of the changes in stamp duty 
that occurred in April 2016. On a two-year 
basis housing transactions are broadly flat 
(source: HMRC). 

We also consider UK house price data to 
be a useful indicator of the relative health of 
our market. House prices are both a good 
reflection of the housing market itself and 
also tend to reflect consumer confidence, 
as homeowners tend to feel more affluent 
in a rising market. During the year we 
saw an increase in house prices, with the 
average price of a house in the UK rising 
to £210,116, an increase of 2.0% on the 
previous year (source: Nationwide).

READ MORE
Read our KPIs on page 26

The annual Tile Industry Report published by MBD covers the whole of the UK tile market 
(domestic and commercial) and is based on manufacturer and supplier data. Growth of 
the entire market in 2016 was 7.8% on a value basis and 4.4% on a volume basis. MBD 
have estimated that volume growth in 2017 will be 4% and our view is that this growth will 
have been driven by the commercial side of the UK tile market (note – MBD do not provide 
a value forecast growth estimate).

UK HOUSE PRICES AND CONSUMER CONFIDENCE

Consumer confidence (3-month average)

House price (nationwide)

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220,000

200,000

180,000

160,000

140,000

120,000

100,000

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Source: Consumer confidence = GFK, UK house price = Nationwide

8

25632.02    13 December 2017 11:33 AM    Proof6

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017

STRATEGIC REPORT
MARKETPLACE 

UK 12-MONTH HOUSING TRANSACTIONS – HMRC

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PICTURED

Source: Housing transactions = HMRC

UK TILE MARKET – DOMESTIC VS COMMERCIAL
UK tile market estimated at c. £700m @ RSP*

Commercial c.45% (Principally catering for architects and designers)
Domestic c.55% (Refurbishment of residential properties)

45% Commercial

ial

c
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*Source: MBD and Company estimates

18% Topps Tiles

17% DIY Sheds

16% Other specialists

D

o

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e
s
t

ic                 

4% Other

Left page:  Busca Bronze Flat, Spaces 
Carnelle Walnut
Top left: GrosvenorTM ceramic wall  
and floor tile
Top right: IndasTM Rust porcelain wall  
and floor tile 
Bottom left: BurbankTM Peppermint 
Geometric ceramic wall tile
Bottom right: Minton Hollins 
Honeysuckle ceramic wall tile
Bottom page left: Busca Silver Flat, Foundry 
Tarnish Box
Bottom page right: Attingham Earth Lagoon 
and Macrame Flint

25632.02    13 December 2017 11:33 AM    Proof6

9

STRATEGIC REPORTPAGE HEADING | PAGE HEADING  
 
 
           
 
 
 
 
 
 
 
                     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Business Model

Topps Tiles is the leading specialist retailer 
of tiles in the UK. We supply tiles and 
associated products to both a trade and 
retail customer base, primarily for the 
refurbishment of UK domestic housing.

SOURCING
We source our products directly from 
manufacturers all around the world and 
focus on long-term strategic relationships with 
our suppliers. Products are delivered to our 
150,000 sq ft warehouse in Leicester and 
from there all stores receive two deliveries 
per week through our fleet of 28 commercial 
vehicles. In addition, each store operates as 
a mini warehouse, carrying sufficient stock 
to ensure that our customers' immediate 
demands can be fulfilled on a “cash and 
carry” basis. 

PRODUCT INNOVATION
We inspire our customers with a market 
leading product range which is mostly 
available on an exclusive basis.  
We achieve both of these aspects by 
working collaboratively with our key 
suppliers to develop new ranges; with 
Topps Tiles providing the customer insight 
into emerging trends and the supplier 
providing the technical knowledge and 
capability. Technology is an important 
aspect of modern tile production with 
innovations such as digital printing and new 
glaze technologies allowing a much greater 
variety of patterns and finishes. Over recent 
years Topps Tiles has led many innovations 
in the market including the development  
of natural stone and wood effect tile  
ranges which continue to be a major trend 
in the UK.

STORE FORMATS

CONSUMER WEBSITE

CHANNELS
We aim to provide maximum convenience 
for our customers by offering a truly 
seamless journey across all of our channels 
to market.

Stores remain our primary channel to market 
and driven by the almost unique nature of 
the tile market we estimate that almost all 
of our customers will utilise a store at some 
point during their purchase. We operate 
372 stores across the UK with an average 
footprint of 5,000 sq ft. However, the 
flexibility in our model enables us to trade 

successfully from 1,000 sq ft up to 10,000 
sq ft. This means we can be found in a 
variety of locations including high streets, 
retail parks, trade parks and on main 
arterial roads en route to larger shopping 
destinations. 

Our store portfolio operates predominantly 
on a leased basis with an average 
unexpired lease term of six years.

CORE (3,500+ SQ FT)

SMALL (2,000-3,500+ SQ FT)

BOUTIQUE (< 2,000 SQ FT)

10

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017

STRATEGIC REPORT
BUSINESS MODEL

Customers are also increasingly choosing 
to use our online presence to conduct initial 
research into their projects or to maximise 
convenience by using this as a payment 
channel. We estimate that around 70% of 
our customers will use our website at some 
stage in their journey with us.

Additionally, 55% of our sales are to trade 
customers but they are rarely the end 
consumer – that is usually the homeowner. 
In some cases we may not have a direct 
relationship with the homeowner which 
is why our relationship with our trade 
customers is very important to us. These 
relationships are built on a basis of our 
specialist credentials; providing excellent 
technical knowledge and a range of 
specialist products which ensure we cater 
for all of our traders’ needs. 

PEOPLE
At our heart we are a service-based 
business and as a result our people are one 
of our most important assets. We aim to 
provide our customers with inspiration and 
advice on their home improvement projects 
and to do this successfully we ensure that 

we have teams of people in our stores that 
can engage with our customers and truly 
inspire them. Technical knowledge and a 
strong service ethic are paramount and 
we invest significant amounts of time and 
money in our people every year.

BRAND
Topps Tiles is the UK’s leading tile specialist 
retailer and now has 85% prompted 
awareness with consumers who have 
recently purchased or who are about to 
purchase tiles. Topps Tiles’ focus is on 
driving consideration with the tile decision 
makers and building this results in increased 
sales from both home-improvers and traders.  
Our customers tell us they want inspirational 
service at all points of contact and quality 
“on-trend” products at a range of price 
levels they can buy conveniently.  
Topps Tiles has gained brand reappraisal 
and greater consideration by a wider 
customer base in recent years by being 
seen as more modern and design-led whilst 
retaining a strong perception of value for 
money.

VALUE FOR CUSTOMERS
We offer our customers outstanding value 
for money through exceptional customer 
service, an up-to-date market leading 
product range and unrivalled multi-channel 
convenience. Topps Tiles successfully 
combines the added value aspects of its 
offer with competitive pricing led by an 
“unbeatable tile value” range, market 
leading promotions and competitive trade 
pricing on items like adhesives and grouts. 
The Topps Tiles model continues to evolve 
and our strategy seeks to capitalise on 
the aspects where we consider we can 
maximise the potential to deliver our goal. 

PICTURED

AntlerTM ceramic wall tile with DartreyTM 
Black porcelain wall and floor tile

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Our Strategy

The business responded well to the more challenging trading 
conditions we experienced in 2017, maintaining tight control 
of costs to help offset the reduction in gross margin and 
continuing to make good progress with its strategic initiatives. 
We are confident that the combination of the significant 
further potential in our strategy of "Out-specialising the 
Specialists" with our accelerated plan to grow in the 
commercial tile market will underpin our future success."

MATTHEW WILLIAMS | 
CHIEF EXECUTIVE OFFICER

The business has an overarching goal to 
achieve profitable sales growth. During the 
period we conducted our annual refresh 
of strategy and have now included a more 
explicit focus on the commercial tile market 
in our future growth plans. 

COMMERCIAL 
The commercial tile market represents 
approximately 45% of the overall UK tile 
market and we have a small representation 
currently through our core business. We 
have identified that there are areas of the 
commercial market that are economically 
attractive and where we consider that 

some of our core strengths can be further 
leveraged, providing a potential source of 
profitable growth for the business. 

PROGRESS AND OUTLOOK
We have identified several routes of entry 
into the commercial market and during the 
period we completed the acquisition of 
Parkside Ceramics Ltd for £1.1 million  
in cash. Parkside Ceramics is a small 
business which specialises in the supply 
of tiles into the commercial segment and 
also distributes to independent kitchen and 
bathroom retailers. 

We believe that Parkside gives us a 
solid platform from which to invest in and 
develop our presence in the commercial  
tile market. 

2018 will be a year of learning and 
building this business. Parkside shows 
significant potential and we are keen to 
expand with investment in people, physical 
representation and capability, to establish 
a new Commercial division. In the year 
ahead we plan to invest in the region of 
£1 million into costs which will drive longer 
term growth. We will also focus further on 
the opportunities that emerge through our 
core brand and believe this offers further 
significant potential as we learn more about 
the commercial market. We remain open to 
further growth through acquisition and will 
continue to review such opportunities  
as they arise.

PROFITABLE 
SALES GROWTH

STRATEGIC PILLARS

Leading 
Range

Inspirational 
Experience

Traders' 
Champion

Great People, Great Company

CORE BUSINESS
Within the core Topps Tiles business our 
strategy of "Out-specialising the Specialists" 
continues to be very effective. This strategy 
is focused on the following four key areas:

1. 

2. 

3. 

Leading Range

Inspirational Experience

Traders’ Champion

4.  Great People, Great Company

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017STRATEGIC REPORT
OUR STRATEGY

Leading  
Range

Offering the UK’s leading tile range is a 
key aspect of our competitive advantage 
as our customers value highly the breadth 
of choice and unique product offering we 
bring to the market. Our passion for product 
and specialist knowledge means we are 
able to work collaboratively with leading 
manufacturers from all over the world to 
design and create new tile ranges and 
finishing solutions based on emerging trends 
that our buyers are often the first to identify. 
These ranges are sourced on an exclusive 
basis wherever possible and we trademark 
them to protect our competitive advantage 
and intellectual property.

PROGRESS AND OUTLOOK
Our iterative cycle of new product 
introductions saw us launch 45 new ranges 
in the period, with 9.2% of our tiles sales 
coming from products launched in the 
last 12 months.87% of our tile range is 
exclusive to Topps Tiles in the UK. 

We will continue to invest in relationships 
around the world with the key influencers of 
tile design and manufacturing technology in 
order to foster the development of exciting 
new industry-leading exclusive ranges of 
tiles and associated products. 

Our increased focus on the commercial tile 
market will also create new opportunities 
– such as selling our existing ranges to 
commercial customers and establishing new 
manufacturer relationships. 

PICTURED

AlbusTM porcelain wall and floor tile 

WHAT OUR 
CUSTOMERS 
ARE SAYING

What a superbly refitted store this is now. 
The CHOICE of tiles and ranges on offer 
are amazing and covers literally every 
conceivable option. The guys are as friendly, 
knowledgeable and helpful as ever. We've 
been buying tiles from here on and off over 
about 20 years now but this is the best 
the store and service has ever been. TOP 
MARKS. It gets our highest recommend. 
AND . . . you can confidently over order on 
your tiles because you can return any surplus 
(complete boxes) for a refund. Can't say 
fairer than that. FIRST CLASS.”

PATTERJAX | READING

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13

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Inspirational 
Experience

WHAT OUR 
CUSTOMERS 
ARE SAYING

From the moment we entered your showroom 
we were warmly greeted by staff who displayed 
a genuine concern for our requirements. After 
choosing, we placed our order and were phoned 
when they arrived. I over-ordered and it was no 
problem taking the surplus back and crediting my 
account. What an absolute pleasure to deal with 
such courteous and professional staff.”

MIKE | CHEADLE 

PICTURED

Customers in store using an iPad

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Inspiring our customers has always been 
key to our competitive advantage. This starts 
when customers come into contact with 
the Topps Tiles brand, often through our 
website, and moves through to the in-store 
experience and ultimately to our after sales 
service. Our website is a vital aspect of the 
customer journey, offering us the opportunity 
to showcase our industry-leading range, 
and helping customers to appreciate our 
multi-channel convenience and the location 
of their nearest store. Once in store we 
are able to inspire customers further with 
our world-class service. The majority of our 
customers shop infrequently for tiles which 
means that when they do they need lots 
of advice and expertise, which our store 
colleagues provide, often supported by our 
digital tools.

PROGRESS AND OUTLOOK
We strive to ensure that the digital 
experience is seamless when a customer 
transitions from online to in-store. Our tile 
visualiser is industry leading and a key 
source of inspiration for our customers, 
and is available in all stores via tablets 
and “Design Advice Areas”. Our customer 
service rating for the year was 80.2% 
(2016: 79.7%). We have continued to 
invest in our store estate and during the 
year we opened 26 new stores and closed 
five, resulting in a net increase of 21 and 
bringing the year end total to 372 (2016: 
351). In the year ahead we will continue 
to grow our store estate in a highly targeted 
manner and expect to open between five 
and 10 net new stores. We also plan to 
deliver an all-store improvement programme 
over the next two years which will see us 
implement some key aspects of the latest 
store fit out into all existing stores. 

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Traders' 
Champion

Our trade customer base is an important 
part of our business, providing a vital 
link to those homeowners who prefer to 
transact through their fitter rather than 
with us direct. The trend in the UK away 
from “Do It Yourself” towards “Do It For 
Me” is making our trade customer base 
increasingly important. Sales through our 
trade channel account for 55% of total 
sales (2016: 52%). By embracing our trade 
customers and championing their needs we 
believe we are building a further source of 
competitive advantage. 

PROGRESS AND OUTLOOK
We relaunched our trader loyalty 
programme at the start of the year and this 
has been very well received by scheme 
members. We have improved the system 
in several ways including digitisation, ease 
of use, the range of rewards available and 
interaction with store teams. We now have 
55,000 traders registered, an increase of 
35% year on year. We continue to focus 
on the needs of our traders from a customer 
offer perspective and have introduced 
several new products and services this  
year which have broadened our overall 
appeal and made us more convenient for 
our traders. 

STRATEGIC REPORT
OUR STRATEGY

PICTURED

Shopping with store manager Roxanne

WHAT OUR 
CUSTOMERS 
ARE SAYING

From start to finish service was excellent, I took 
a sample home and was sent pictures and my 
own personal brochure which was a nice touch. 
Because of work commitments I couldn’t get in 
for a couple of weeks and I was phoned to make 
sure I received my pictures and asked if I required 
any further assistance. The level of service 
persuaded me to purchase from Topps as I was 
also looking elsewhere but felt more confidence 
with Topps' process.”

GINA | WARRINGTON

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Great People, 
Great Company

Topps Tiles offers high levels of customer 
service and this means we are very focused 
on our colleagues who deliver this service, 
with their capability and engagement 
levels being absolutely key. We believe 
our people represent a major source of 
competitive advantage and through our 
great people we strive to continue to build 
a great company.

PROGRESS AND OUTLOOK
In January 2017 we launched a refreshed 
employer brand which was based on 
colleague interviews across the business 
and which aimed to identify the reasons 
why they loved working for Topps 
Tiles. This has been very successful in 
improving consideration amongst potential 
employees and we have seen a significant 
improvement in the quality of applications, 
resulting in a substantial reduction in both 
time to hire and the overall number of 
vacancies year on year.

This year we also implemented a new 
Learning Management System, “the 
Hub”, which has resulted in a significant 
improvement in the learning and 
development opportunities that we offer 
to all colleagues. This system allows a 
modern approach to personal development, 
allowing the individual to take control of 
their own development in a way that is 
convenient for them. We have continued 
with our programmes of face-to-face 
learning and development and delivered 
around 1,500 days of training with a 
specific focus on trade and customer 
service. 

This year, we have launched a programme 
of simplification of business processes to 
either improve the customer experience or 
the colleague experience, but ideally both. 
This has delivered some significant results 
which we believe will improve colleague 
engagement and customer satisfaction, with 
the ultimate aims of reducing colleague 
turnover and helping us to increase sales. 

PICTURED

Top: Store team at Bolton
Top left: 2017 annual conference
Top right: In-store
Bottom: 2017 annual conference product area

WHAT OUR 
CUSTOMERS 
ARE SAYING

Both Ben and Carly have been exceptional in 
their attitude and constant friendly approach 
on our many visits to the Weymouth branch 
looking at bathroom tiles. Always helpful, 
patient and knowledgeable and despite 
coming back on numerous occasions we were 
always welcomed.“

JAN | WEYMOUTH

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OUR STRATEGY

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17

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Strategy in Action

Leading Range

Inspired by a backdrop spotted at Maison 
& Objet design show in Paris, the Topps 
Tiles buying team saw the potential in 
developing a crosshatch-design tile range, 
featuring directional lines which would 
create different patterns dependent on how 
the tile was laid.

After close collaboration over a number 
of months with a leading manufacturer, 
Kinect™ was launched in an initial three 
colourways.

The innovation of having directional lines 
debossed into the tile enables customers to 
create their own geometric statement wall 

or floor, enhanced further by collaboration 
with a leading essentials manufacturer to 
develop the Colour Editions grout range.

Colour Editions offers the three identical 
colours as Kinect™, enabling homeowners 
to create a truly seamless look in their 
homes where the grout is barely visible 
against the tile.

One tile design, numerous laying patterns 
and a brave new angle on tiling, Kinect™ 
is exclusive to Topps Tiles and showcases 
the Company’s commitment to being market 
leaders in innovation and product range.

WHAT OUR 
CUSTOMERS 
ARE SAYING

I have recently purchased bathroom tiles from 
the York store after much deliberation over 
what style I wanted. David has been brilliant 
with advising what tiles would match the splash 
panels we have put up and was able to show 
me alternatives he thought would go well.  
I have been back and forth several times buying 
samples tiles and have always been greeted 
warmly by David. His product knowledge is 
fantastic and he was able to sort me out with 
everything I needed for my husband to put the 
tiles up. I didn't have a clue what I needed to 
buy, so really valued his advice."

NICOLA | CLIFTON MOOR

PICTURED

Top right: ArtisauTM ceramic wall tile 
Bottom right: ThornburyTM ceramic wall and 
floor tile and AnyaTM Frost ceramic wall tile 
Right: KinectTM Powdered Rose ceramic  
wall and floor tile with Albus porcelain wall 
and floor tile

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STRATEGY IN ACTION

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19

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Strategy in Action

Inspirational Experience

We also seek to inspire customers in our 
design advice areas in store. Almost 25% 
of the estate now features this dedicated 
consultation area, enabling homeowners 
to consider the whole look and feel of 
their project, from tiles to trims, underfloor 
heating to colour of grout.

The estate has increased by a net 21  
to 372 stores, and we continue to invest  
in the estate as well as improving all 
existing stores.

From our industry-leading online visualiser  
to our in-store design advice areas, 
inspiring customers is at the heart of what 
we do.

Our digital offering starts with our website, 
which has been made fully responsive 
this year both to increase useability and 
accessibility for customers using tablet or 
mobile devices. This has seen the number of 
orders placed online increase significantly.

Our visualiser is also a key part of the 
customer journey, both as part of the in-store 
experience and for homeowners browsing 
online, enabling them to see their choice of 
tiles in a selection of rooms, along with their 
chosen colour schemes.

WHAT OUR 
CUSTOMERS 
ARE SAYING

I visited this store three times: there were 
changes of plans, changes of mind and lots of 
dithering on my part. On each occasion I was 
treated with patience (lots!) and understanding 
and received fantastic advice. I received 
excellent customer service all round but Sam 
deserves an extra special mention. I would 
recommend Sam and her colleagues at Neath 
to anyone who is thinking about buying tiles. 
I will definitely be going back when it's time 
to do the kitchen.”

EVIE | NEATH

PICTURED

Top: Using the in-store visualiser 
Bottom right: Design consultation with a service specialist 
Bottom left: Making a purchase

20

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STRATEGY IN ACTION

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21

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Strategy in Action

Traders' Champion

With more than half of Topps Tiles’ total 
sales coming through trade customers, each 
trader has the potential to be an important 
and influential brand advocate for our 
products and service.

Our Rewards+ trade loyalty programme 
was launched at the start of the year as 
a fully-digital experience, enabling points 
to be added automatically to accounts 
and redeemed in exchange for additional 
discounts on purchases, or carefully 
selected products and gifts ranging from 
barbecues to games consoles.

Loyal traders were given the option to allow 
our customers to find them via their own 
custom Trader Profile on the Topps Tiles 
consumer-facing website, enabling them to 
showcase images of their work and have 
customer reviews on view to thousands of 
potential clients.

We also provide have a range of extended 
business services such as competitive 
discounts on van leases and insurance 
services for our traders, via partnerships 
with companies including Vanarama and 
Simply Business.

We also offer in-store trade initiatives 
including launching the “free cuppa” and 
click and collect ordering facility, alongside 
evening trade roadshow events which 
feature product demonstrations, discounted 
products and competitions, and externally-
held training courses in conjunction with 
major suppliers, to assist traders with their 
product knowledge and fixing expertise.

Topps Tiles continues to work with and 
for its loyal trader base on initiatives and 
services which will fix its position as the 
traders’ champion.

WHAT OUR 
CUSTOMERS 
ARE SAYING

In my search for tiles I visited a number 
of different places and I honestly can’t 
recommend Topps Tiles and this store in 
particular enough. The staff went above and 
beyond to help us, in particular Quang, who 
had a genuine passion for helping us find 
our perfect tile. The store is accessible and 
easy to navigate unlike others I tried.“

CHAREH | BAYSWATER BOUTIQUE

PICTURED

One of Topps Tiles' regular trade roadshows,  
held in stores to engage with local traders.

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STRATEGY IN ACTION

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Strategy in Action

Great People, 
Great Company

From a family, feelgood atmosphere to 
pride in working for the UK’s leading tile 
specialist, there are many reasons why our 
colleagues love working for Topps Tiles.

As a retailer we believe that our great 
people create our great company, leading 
to our excellent customer service from 
colleagues who are engaged, involved and 
care about their role within the business.

Our new Employer Brand with dedicated 
jobs website showcases why colleagues 
love working for Topps Tiles, and as a 
business we also believe in their own 
personal development.

Topps Tiles took the award for Most 
Engaged Workforce from The Hub creators 
Growth Engineering in 2017, as a result 
of the high levels of engagement for the 
learning management system.

Although originally launched as a 
learning management system, The Hub 
is also becoming increasingly used as a 
social media-styled communication tool, 
featuring messages and blogs from the 
Chief Executive, praise from colleagues 
for achievement and information on new 
learning opportunities.

WHAT OUR 
CUSTOMERS 
ARE SAYING

Bought tiles from here a few times now. 
Every time I have visited the store all the 
staff have consistently been very friendly 
and helpful. All the staff here are pleasant, 
professional and a great asset to you!“

ANDY | LETCHWORTH

PICTURED

Main: Topps Tiles Distribution team in the Grove 
Park warehouse, Leicester
Top right: In store
Bottom right: 2017 annual conference

24

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STRATEGY IN ACTION

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25

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Key Performance Indicators

The Board monitors a number of financial and non-financial metrics and KPIs both for the Group and by individual store, including:

FINANCIAL KPIS

LIKE-FOR-LIKE SALES  
GROWTH YEAR-ON-YEAR*  

TOTAL SALES GROWTH  
YEAR-ON-YEAR  

GROSS  
MARGIN 

-2.9%

2016: +4.2%

-1.5%

2016: +1.3%

61.1%

2016: 61.9%  

YoY: -80bps

ADJUSTED PROFIT  
BEFORE TAX* 

NET  
DEBT 

£18.6m

£27.5m

INVENTORY  
DAYS

132

2016: £22.0m  

YoY: -15.5%

2016: £24.8m  

YoY: +£2.7m

2016: 115  

YoY: +14.8%

NON-FINANCIAL KPIS

NET PROMOTER  
SCORE 

68.6%

CUSTOMER  
SERVICE SCORE  

80.2%

COLLEAGUE  
TURNOVER  

35.0%

2016: 69.4%  

YoY: -80bps

2016: 79.7%  

YoY: +50bps

2016: 29.5%  

YoY: +550bps

CARBON EMISSIONS PER  
STORE (TONNES PER ANNUM) 

NUMBER OF STORES  
AT YEAR END 

34.3

2016: 38.3  

YoY: -10.4%

372

2016: 351  

YoY: +21

* As defined on page 3

NOTES
•  Net promoter score is calculated based on customer feedback to the question of how likely they are to recommend Topps Tiles to friends or colleagues. The scores are based 
on a numerical scale from 0-10 which allows customers to be split into promoters (9-10), passives (7-8) and detractors (0-6). The final score is based on the percentage of 
promoters minus the percentage of detractors. 

•  Customer service score is calculated based on the results of our mystery shopper programme. This programme sees a panel of independent shoppers visit each of our stores 

every month and scores them across six service-led categories. Each category holds a varying weighting towards the overall score percentage.

•  Energy carbon emissions have been compiled in conjunction with our electricity supplier (Opus) and our gas supplier (Gazprom). This is based on the actual energy consumed 
multiplied by Environment Agency approved emissions factors. Vehicle emissions have been calculated by our in-house transport team based on mileage covered multiplied by 
manufacturer quoted emission statistics.

The Board receives regular information on these and other metrics for the Group as a whole. This information is reviewed and updated as 
the Directors feel appropriate.

26

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017STRATEGIC REPORT
KEY PERFORMANCE INDICATORS | FINANCIAL REVIEW

Financial Review

ROB PARKER | CHIEF FINANCIAL OFFICER

2017 was a more challenging 
year for Topps Tiles with 
economic headwinds resulting in 
lower sales and gross margin."

FINANCIAL OBJECTIVES
In addition to the key strategic objectives 
highlighted in the Strategy section the 
business maintains a strict financial 
discipline, including:

• Primary focus on increasing revenues 

and cash generation, maintaining cost 
disciplines and optimising gross margins;

• Capital structure and net debt – the 

level of net debt has now been reduced 
to a point that the Board feels is an 
appropriate balance of an efficient 
capital structure and financial flexibility; 
and 

• Maximising earnings per share and 

shareholder returns, including bi-annual 
review of our dividend policy. The Board 
has previously communicated its intention 
to target a dividend policy of two times 
cover and we anticipate achieving this 
by the end of the next financial year. 

PICTURED

LuxdustTM Diamond engineered stone 
wall and floor tile and SpeculoTM Mist 
glass wall tile

27

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017

Financial Review

PROFIT AND LOSS ACCOUNT

REVENUE
Revenue for the period ended  
30 September 2017 decreased by 1.5% 
to £211.8 million (2016: £215.0 million). 
Like-for-like store sales decreased by 2.9% 
in the period, which consisted of a 1.9% 
decrease in the first half of the financial 
period and a 3.9% decrease in the second 
half. The decrease in sales performance 
correlates with the reduction in consumer 
confidence highlighted above in the 
Marketplace section of this report.

GROSS MARGIN
Overall gross margin decreased to 61.1% 
compared with 61.9% in the previous 
financial period. Over the first half of the 
period the gross margin was 61.2%, and 
we delivered a gross margin of 61.0% 
in the second half of the period. Gross 
margin has been adversely affected during 
the year due to the continued weakness of 
sterling post the EU referendum, which has 
generated an impact of around 200bps. 
In addition to this, we have seen further 
pressure on margin of c.55bps from the 
continued shift in customer mix towards 
trade and the launch of our new Trade 
Reward+ loyalty programme. We have 
focused on negating these effects and were 
successful in offsetting around two-thirds of 
this pressure in the period. 

This has been achieved through a 
combination of improved product mix 
(including the benefit from exiting low 
margin real wood in the prior period), 
sourcing gains and our continued focus on 
a differentiated product offer. For the year 
ahead we anticipate delivering a gross 
margin gain of c.50bps, assuming stable 
sterling exchange rates.

OPERATING EXPENSES
Total operating costs reduced from  
£112.1 million to £111.5 million, a 
decrease of 0.5%. Costs as a percentage 
of sales were 52.6% compared to 52.1% 
in the previous period. When adjusting 
items (detailed below) are excluded, 
operating costs were £109.9 million 
(2016: £110.1 million), equivalent to 
51.9% of sales (2016: 51.2% of sales).

The movement in adjusted operating costs is 
explained by the following key items:

• The average number of UK stores  

trading during the financial period was 
361 (2016: 344), which generated an 
increase in costs of approximately  
£3.4 million

• Inflation at an average of approximately 
1.5% increased our cost base by around 
£1.6 million

• Regulatory costs impacts, including the 
National Living Wage, accounted for 
£0.5 million of additional costs

• Depreciation increased by £0.3 million 

due to continued higher levels of 
investment in the store estate

• Employee profit share costs decreased  
by £5.1 million due to a lower level of 
financial performance compared  
to budget

• Other savings across the business 

accounted for £0.9 million; these were 
primarily generated across the store 
estate from reduced hours 

• The remaining elements of the cost  

base were flat when compared to the 
prior year

For the year ahead we expect the adjusted 
operating costs for the business to be 
between £116 million and £117 million.

During the period we incurred several 
charges and gains which we have 
excluded from our adjusted operating 
costs as they are not representative of the 
underlying cost base of the business.  

These are:

• The impairment of plant, property and 
equipment relating to closed or loss-
making stores of £1.2 million (2016: 
£0.8 million)

• Vacant property costs of £0.4 million 

(2016: £0.3 million)

• Costs relating to the acquisition of the 
share capital of Parkside Ceramics of 
£0.2 million

• A gain on the disposal of a long 
leasehold property of £0.2 million

• In addition, in the prior year we also 

excluded £0.5 million for a stock write-off 
relating to the exit of the wood category, 
and business restructuring costs of £0.4 
million. There were no such costs in the 
current year.

25632.02    13 December 2017 11:33 AM    Proof6

REVENUE 

195.2

177.8

212.2

215.0

£m

211.8

2013

2014

2015

2016

2017

GROSS MARGIN 

%

60.2

60.9

61.2

61.9

61.1

2013                   

2014

2015

2016

2017

28

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017

STRATEGIC REPORT
FINANCIAL REVIEW

Net interest cover was 29.0 times 
(2016: 27.4 times) based on earnings 
before interest, tax, depreciation and 
the impairment of plant, property and 
equipment, excluding the impact of IAS 39 
in finance charges.

PROFIT BEFORE TAX
Profit before tax was £17.0 million (2016: 
£20.0 million). The Group profit before tax 
margin was 8.0% (2016: 9.3%).

Excluding the adjusting items detailed 
on page 3, profit before tax was £18.6 
million (2016: £22.0 million). The Group 
adjusted profit before tax margin was 8.8%  
(2016: 10.2%).

OPERATING PROFIT
Operating profit for the period was £17.9 
million (2016: £21.1 million), representing 
8.4% of sales (2016: 9.8%).

Excluding the adjusting items detailed 
above, operating profit was £19.5 million 
(2016: £23.1 million), representing 9.2% 
of sales (2016: 10.7%).

OTHER GAINS AND LOSSES
During the period we disposed of one long 
leasehold property and recognised a gain 
of £0.2 million. In the prior period we did 
not dispose of any property.

FINANCING
The net underlying interest charge for 
the year was £0.9 million (2016: £1.1 
million). There has been a small reduction  
in the interest charge due to a reduced 
interest margin as a result of lower levels  
of gearing. 

ADJUSTED OPERATING EXPENDITURE BRIDGE 

1.6

0.3

0.5

(5.1)

TAX
The effective rate of corporation tax for the 
period was 21.0% (2016: 22.3%).

The Group tax rate is higher than the 
prevailing UK corporation tax rate due 
to non-deductible expenditure and 
depreciation on assets not qualifying for 
capital allowances.

EARNINGS PER SHARE
Basic earnings per share were 6.98 pence 
(2016: 8.05 pence).

Diluted earnings per share were  
6.86 pence (2016: 7.82 pence).

Excluding the adjusting items detailed on 
page 3, adjusted earnings per share were 
7.63 pence (2016: 8.86 pence).

DIVIDEND AND DIVIDEND POLICY
The Board has previously indicated that it 
intends to pursue a dividend cover policy 
and that it would target 2x as a sustainable 
level, with a period of reducing cover until 
that target is achieved. In line with this 
policy, the total dividend for the period has 
been based on cover of approximately 
2.25x.

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118.0

116.0

114.0

112.0

110.0

108.0

106.0

104.0

102.0

100.0

110.1

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Read our Financial Statements  
on pages 80 to 83

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PICTURED

Left: BerkeleyTM Slate Blue with border and 
corner pieces, ceramic wall and floor tiles
Right: BistroTM Black porcelain wall and 
floor tile

29

25632.02    13 December 2017 11:33 AM    Proof6

 
 
 
 
Financial Review

ADJUSTED PROFIT BEFORE TAX  £m

ADJUSTED EPS 

p

TOTAL DIVIDEND 

22.0

20.4

18.6

8.86

8.17

7.63

17.1

13.0 

6.63

5.44

3.00

2.25

1.50

3.50

p

3.40

2013

2014

2015

2016

2017

2013

2014

2015

2016

2017

2013

2014

2015

2016

2017

The Board is recommending to shareholders 
a final dividend of 2.30 pence per share 
(2016: 2.50 pence per share). This will 
cost £4.4 million (2016: £4.8 million).  
The shares will trade ex dividend on  
21 December 2017 and, subject to 
approval at the Annual General Meeting,  
the dividend will be payable on  
2 February 2018.

This brings the total dividend for the year to 
3.40 pence per share (2016: 3.50 pence 
per share), a decrease of 2.9%.

BALANCE SHEET

CAPITAL EXPENDITURE
Capital expenditure on tangible fixed assets 
in the period amounted to £10.1 million 
(2016: £10.5 million), a decrease of 
3.8%.

Key investments are as follows:

• New stores £4.9 million – 26 new 

openings (2016: £4.2 million)

• Store refits £2.5 million  
(2016: £3.3 million)

• All stores related strategic initiatives  
£0.3 million (2016: £1.7 million)

• Freehold and leasehold investments  
£0.8 million (2016: £0.2 million)

• Other expenditure of £1.6 million  

(2016: £1.1 million)

The Board expects capital expenditure in 
the year ahead to reduce to approximately 
£8.0 million. 

The key driver of this will be a smaller 
number of store openings and a reduced 
number of store refits, which will in part be 
offset by the commencement of a two-year 
programme of all-store improvements (which 
is referred to above in the Strategic Review 
section of this report), and investments in our 
Leicester warehouse and office facilities to 
enable growth of the new commercial  
tile business. 

INTANGIBLE ASSETS 
During the period we acquired 100% of 
the equity of Parkside Ceramics Ltd for 
a net cash consideration of £1.1 million 
(including £0.2 million of cash retained in 
the business). This resulted in the recognition 
of goodwill of £0.9 million and separately 
identifiable intangible assets of £0.4 million. 

In addition to the cash consideration paid, 
there is a further earn out opportunity for 
management which has a maximum ceiling 
of £0.3 million, to be paid in 2018 subject 
to performance targets being met.

At the period end the Group held nine 
freehold or long leasehold sites, including 
two warehouse and distribution facilities, 
with a total carrying value of £16.5 million 
(2016: nine freehold or long leasehold 
sites valued at £16.2 million). The carrying 
value is based on the historic purchase cost 
and capital expenditure less accumulated 
depreciation.

INVENTORY
Inventory at the period end was £29.5 
million (2016: £25.7 million) representing 
132 days turnover (2016: 115 days 
turnover). The increase in the absolute level 
of inventory is driven by the increase in the 
store base, increased cost of goods due to 
sterling weakness and also by increased 
stocks of key selling ranges. 

ACQUISITIONS AND DISPOSALS
During the period we acquired one 
freehold property for a consideration of 
£0.8 million and disposed of one long 
leasehold property for a consideration of 
£0.3 million. In the prior year there were 
no acquisitions or disposals of any  
freehold property.

This balance also includes the inventory for 
Parkside Ceramics of £0.5 million (2016: 
nil) which was acquired on 1 September 
2017. Days cover has increased as a result 
of this and the lower level of absolute sales. 

30

25632.02    13 December 2017 11:33 AM    Proof6

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017

STRATEGIC REPORT
 FINANCIAL REVIEW

CAPITAL STRUCTURE AND TREASURY
Cash and cash equivalents at the period 
end were £7.5 million (2016: £10.2 
million) with borrowings of £35.0 million 
(2016: £35.0 million).

CURRENT TRADING AND MARKET 
CONDITIONS FOR THE YEAR AHEAD
2017 was a more challenging year for 
Topps Tiles with economic headwinds 
resulting in lower sales and gross margin. 

CAPITAL EXPENDITURE 

£m

12.0

11.2

10.5

10.1

The Group maintained good control of 
costs which helped to offset the reduction 
in gross margin, but ultimately we have 
recorded a reduction in profits and earnings 
per share. 

5.5

Trading in the first eight weeks of the new 
financial year has improved, with like-for-
like sales increasing by 3.2%. While we 
are retaining our prudent view of market 
conditions for the year ahead, we are 
encouraged by this return to like-for-like 
sales growth. 

We are confident that the combination 
of the significant further potential in our 
strategy of "Out-specialising the Specialists" 
with our accelerated plan to grow in the 
commercial tile market will underpin our 
future success.

2013 

2014

2015

2016

2017

NET DEBT 

36.6

£m

30.5

28.4

27.5

24.8

2013

2014

2015

2016

2017

This gives the Group a net debt position 
of £27.5 million (2016: £24.8 million). 
During the year the Group settled £2.9 
million of tax and interest charges with 
HMRC which related to legacy tax 
enquiries, and purchased Parkside 
Ceramics Ltd for a consideration of £1.1 
million. Both of these should be considered 
as one-off cash outflows. 

CASH FLOW
Cash generated by operations was £22.2 
million, compared to £29.9 million in the 
prior year period, a decrease of £7.7 
million.

This decrease was generated by a  
£4.1 million reduction in EBITDA and a 
£3.6 million reduction in working capital 
cash flow. The reduction in working capital 
cash flow was driven by a £2.5 million 
working capital cash outflow in the period 
compared to a £1.1 million working capital 
cash inflow in the prior period. In the year 
ahead we have plans in place to reduce 
working capital by up to £4 million through 
a combination of actions across inventory, 
creditors and debtors.

PICTURED

Top right: Cotton MillTM porcelain wall 
and floor tile

25632.02    13 December 2017 11:33 AM    Proof6

31

CAUTIONARY STATEMENT
This Strategic and Operational Review and 
Chairman's Statement have been prepared 
solely to provide additional information 
to shareholders to assess the Group's 
strategies and the potential for those 
strategies to succeed. These reports should 
not be relied on by any other party or for 
any other purpose.

The Strategic and Operational Review 
and Chairman's Statement contains 
certain forward-looking statements. These 
statements are made by the Directors 
in good faith based on the information 
available to them up to the time of their 
approval of this report and such statements 
should be treated with caution due to 
the inherent uncertainties, including both 
economic and business risk factors, 
underlying any such forward-looking 
information.

The Directors, in preparing this Strategic 
and Operational Review, have complied 
with s414a of the Companies Act 2006. 
This Business Review has been prepared for 
the Group as a whole and therefore gives 
greater emphasis to those matters which 
are significant to Topps Tiles Plc and to its 
subsidiary undertakings when viewed as a 
whole.

32

ANNUAL GENERAL MEETING 
The Annual General Meeting for the period 
to 30 September 2017 will be held on 
31 January 2018 at 10am at the Leicester 
Marriott Hotel.

The Strategic Report was approved by  
the Board of Directors and signed on its 
behalf by:

MATTHEW WILLIAMS | 
CHIEF EXECUTIVE OFFICER

ROB PARKER |  
CHIEF FINANCIAL OFFICER

28 November 2017

DIRECTORS’  
RESPONSIBILITY STATEMENT 
We confirm to the best of our knowledge:

• the Financial Statements, prepared in 
accordance with the relevant financial 
reporting framework, give a true and 
fair view of the assets, liabilities, 
financial position and profit or loss of the 
Company and the undertakings included 
in the consolidation taken as a whole; 
and

• the Strategic Report, which is 

incorporated into the Directors’ Report, 
includes a fair review of the development 
and performance of the business 
and the position of the Company 
and the undertakings included in the 
consolidation taken as a whole, together 
with a description of the principal risks 
and uncertainties they face and a fair, 
balanced and understandable view of 
the business.

PICTURED

Top left: GlaciemTM Black glass wall 
mosaic with HexmixTM Basalt wall and 
floor mosaic
Top right: PenthouseTM  Gris porcelain 
wall and floor tile

25632.02    13 December 2017 11:33 AM    Proof6

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017STRATEGIC REPORT
FINANCIAL REVIEW | RISKS AND UNCERTAINTIES

Risks and Uncertainties

The Board has assessed its process for 
reviewing strategic risk and uncertainties 
during the year. As a result of this we have 
developed a new framework, as follows:

• An annual strategic risk workshop which 

is attended by the Audit Committee 
Chairman, Head of Internal Audit and 
key senior members of the management 
team including the Executive Committee 

• The production of a key risks register 

which is prepared based on a 
combination of likelihood and impact

• A monthly summary in the Board pack 
which includes a summary of the key 
risks identified, combined with mitigants 
and agreed actions – with each risk 
refreshed at least quarterly

GOING CONCERN 
When considering the going concern 
test the Board review several factors 
including a detailed review of risks 
and uncertainties, the Group’s forecast 
covenant and cash headroom against 
lending facilities and management’s 
current expectations. As a result of this 
review  the Board believes that the 
Group will continue to meet all of its 
financial commitments as they fall due 
and will be able to continue as a going 
concern. Therefore, the Board considers 
it appropriate to prepare the financial 
statements on the going concern basis.

LONG-TERM VIABILITY
In addition to the Going Concern 
statement the Directors have also 
assessed the prospects of the Group 
over a longer period. This assessment 
has been done over a period of three 
years for the following reasons:

• this is the basis on which current 

strategic financial plans have been 
prepared; and 

•  the business is largely dependent 
on UK consumer confidence and 
discretionary spending which is 
difficult to project beyond this period. 

The Directors’ assessment has been 
made with reference to the Group’s 
current position and prospects, the 
Group’s strategy, and principal risks 
facing the Company, as detailed in the 
Strategic Report. 

The Board considers the key risks to 
delivery of these financial plans to be a 
reduction in the level of sales growth and 
possibly a resultant weakening in gross 
margin. As a result a number of sales 
and gross margin based sensitivities 
have been prepared and reviewed by 
the Board. It should also be noted that 
the Group is operationally geared which 
means that there is a relatively high 
level of impact from any increases or 
decreases in levels of turnover. 

Topps Tiles' sustained decrease in levels 
of turnover would be managed by a 
reduction in operational expenditure, 
reductions in capital expenditure, tighter 
working capital controls and possible 
restriction of Company dividends. The 
conclusion of these sensitivities is that 
the Group has a good level of financial 
flexibility and is well positioned to 
withstand a number of risks occurring 
and/or a sustained reduction in levels of 
consumer spending. 

The Board has also considered the 
Group’s current banking facilities which 
include a non-amortising revolving credit 
facility that expires in June 2019. The 
Board considers that the facility will need 
to be reviewed in the 12-month period 
prior to expiry and that this is very likely 
to be completed on similar commercial 
terms to the current facility.

Based on this review the Directors 
confirm that they have a reasonable 
expectation that the Group will continue 
to operate and meets its liabilities, as 
they fall due, for the next three years.

25632.02    13 December 2017 11:33 AM    Proof6

33

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Risks and Uncertainties

Risk

Impact

Mitigation

Status

Brexit – General Economic and Consumer Confidence

The general economic climate and 
specifically consumer confidence are 
important to Topps Tiles and events 
that may affect these factors present 
a financial risk to the business. In the 
period post the UK voting to leave the 
European Union consumer confidence 
has been weaker and this has 
impacted our market.

Consumers need to feel confident to invest money 
into their homes. In the event of a significant 
reduction in house prices, housing transactions 
or consumer confidence we would expect this 
to adversely impact on business performance. 
During the year we have seen a softening of these 
measures and, as expected, a subsequent softening 
in business performance. The full impact of the 
decision of the UK to leave the EU still remains 
unclear and this is likely to continue to create some 
uncertainty in the outlook over the short term.

We believe that through a combination of a robust 
level of profitability and financial flexibility the 
business is able to withstand short-term trading 
pressures. This has been proven in recent years 
over the period of the financial crisis. During the 
year we have kept a tight control on costs and 
have increased focus on taking market share from 
competitors along with our proposed diversification 
into the commercial tile market. Longer term we 
consider that the UK housing market remains 
attractive and we believe there remains significant 
upside from a sustained economic recovery. 

Brexit – Foreign Exchange Rate Fluctuation 

A significant devaluation of sterling 
will result in increased costs of 
sourcing for the Group, and a 
subsequent reduction in profits. In 
the immediate period post the UK 
voting to leave the European Union 
there was a significant weakening in 
the value of sterling. Since that initial 
period of devaluation the value of 
sterling has remained broadly stable. 

Appropriate Business Strategy

Our business strategy will not be 
successfully delivered.

We source around 50% of our cost of goods from 
outside the UK which gives us an exposure to 
movements in foreign currency exchange rates. 
In the financial period the impact on profits of 
foreign exchange rates is around £4 million 
adverse when compared to the prior period.

We have mitigated around half of the impact in 
the period through supplier negotiation or sourcing 
management with a number of lines being re-
sourced resulting in increased gross margin for 
these products. Gross margins overall in FY17 have 
fallen as a result of the devaluation of sterling and 
we will continue to work on growing underlying 
gross margin in the year ahead by focusing on 
innovation, exclusivity and product mix.

Without a clear Company goal and a well 
understood strategy to deliver, the risk is that 
the business loses focus and fails to deliver its 
objectives.

Our refreshed strategy includes a specific intent 
to diversify into the commercial tile market which 
will include some risk around successful delivery 
of acquisitions (where relevant) and management 
distraction away from our core business.

The strategy is reviewed annually, updated as 
required and approved by the Board. Bi-annual 
communication events and regular updates are 
provided to all colleagues on our progress towards 
our goals.

We have clear plans for our recently acquired 
business, Parkside Ceramics, and as a result some 
structural changes have been made to ensure that 
our diversification into the commercial tile market 
does not detract from the core business strategy.

Regulatory Cost Pressures 

The Government programme of 
above inflation pay rises known as 
the “National Living Wage” will 
increase employment costs at a 
faster rate than sales are rising. The 
Government has also introduced a 
new “Apprentice Levy” initiative which 
will incur an additional annual cost on 
the business.

The impact of additional costs to the Group could 
take the form of reduced profits. The costs, based 
on indications from the Government, over and 
above underlying inflation are around £0.8 million 
per annum through to 2020. The Apprentice Levy 
annual cost will be around £0.2 million p.a.

NEW

The Group is focused on how to deliver the 
Government’s plans through to 2020 whilst 
maximising the benefit to colleagues and 
minimising the impact to shareholders. Thus far, 
we have preserved our high levels of performance 
related variable pay and resisted any temptations 
to reduce these payments in order to fund the 
National Living Wage costs. We will continue to 
review all options to offset increased regulatory 
costs elsewhere in our cost base but we remain 
committed to variable pay to drive performance.

Regular checks are carried out on payroll runs to 
ensure compliance with the National Living Wage.

Risk has 
increased

Risk has 
decreased

No 
change

NEW

New  
risk

KEY:

34

25632.02    13 December 2017 11:33 AM    Proof6

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Risk

Impact

Mitigation

Status

STRATEGIC REPORT
RISKS AND UNCERTAINTIES

Threat from Competitors

Competitors eroding our market 
share. A greater competitive threat 
could come from a new or existing 
competitor introducing a new point of 
differentiation to our market such as 
operational standards, range, service, 
use of technology, etc.

Loss of market share leading to reduced sales and 
profitability.

Attracting and Retaining Talent 

The failure to attract and/or retain 
key individuals could impact on the 
ability of the business to deliver its 
objectives.

Reduced levels of customer service or lack of key 
individuals to deliver the business objectives would 
result in lower levels of sales and profits for the 
Group. 

The loss of technical knowledge in 
stores through high levels of colleague 
turnover could have a negative impact 
on our customer service levels.

We constantly review our competitor set but at 
the same time we are clear on what differentiates 
Topps Tiles from its competitors. Our market 
leading product offer, inspirational experience 
and dedicated trade focus are the key elements 
of our business which, whilst imitated, have never 
effectively been replicated.

For the next two years we will focus on a 
programme of all-store improvements which will 
further differentiate us from our competitors. We 
continue to invest in digital marketing and actively 
monitor social media platforms.

We also work closely with tile manufacturers to 
ensure we are driving innovation in our market.

NEW

We are very focused on colleague engagement 
and colleague turnover is closely monitored. Pay 
and benefits are benchmarked to ensure we are 
rewarding our people in line with the market and 
reflective of their contribution to the business.

During the year we have delivered two key 
initiatives in this area. We have developed (in 
conjunction with existing colleagues) a new 
employer branding and we have also launched 
a new learning and development platform, 
“the Hub”, which offers all colleagues training 
matched to their current roles and personal future 
development plans. 

In addition, we have a detailed succession plan for 
each key executive and non-compete clauses for 
senior colleagues.

Store Portfolio 

Optimum property strategy for the UK 
market along with the risk of losing 
key performing stores which contribute 
a material amount of Group earnings. 

A larger store presence across the UK than is 
required to maximise the profitability of the Group.

Loss of a multiple number of top performing stores 
or stores in the wrong areas could cause a material 
impact on the Company’s profitability.

We have previously worked with third parties to 
assess the optimum footprint for the UK and will 
complete a similar task again in the year ahead. 
The outputs of this work will provide us with a 
refreshed target number of total stores.

We also actively monitor the digital market to 
assess any impact this may have on our store estate 
going forwards.

We conduct regular reviews of all stores’ 
profitability and for our most profitable units security 
of tenure is key. We review lease terms where 
appropriate and will pro-actively re-gear leases to 
ensure we always have at least several years of 
security.

We also recognise that freehold is the ultimate 
mitigant and as part of our continuing review of key 
stores we consider this where appropriate.

Our supply chain is diverse and due to our scale 
we can source products directly from manufacturers 
anywhere in the world. Re-sourcing ranges from 
one manufacturer to another is something to which 
we are accustomed. 

Loss of a Key Supplier

The loss of a key supplier could 
impact on our ability to trade in some 
areas of our range.

The loss of a key supplier would potentially lead to 
disruption in supply of key selling products leading 
to loss of sales and profits.

We consider that the risk has 
increased as a result of the UK’s 
decision to leave the European Union. 
Subject to trade deals agreed both 
with existing EU nations and countries 
outside of the EU this could result in 
the business reviewing key supplier 
relationships and ultimately having to 
appoint some new suppliers.

25632.02    13 December 2017 11:33 AM    Proof6

35

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017 
Risks and Uncertainties

Risk

Financing

The Group has a £50 million 
revolving credit facility in place 
which was refinanced in June 2014 
and expires in June 2019. The loan 
facility contains financial covenants 
which are tested on a bi-annual 
basis. The key risks would be either 
not negotiating new facilities in 
advance of expiry or breaching a 
loan covenant which would have 
an adverse impact on the Group’s 
financing position.

Cyber Security

The business suffers a breach of its IT 
systems security leading to either a 
loss of capability or a loss of customer 
and/or commercial data.

Major Reputational Damage

The Topps Tiles brand is a very 
important part of our competitive 
advantage. Possible areas of impact 
could be due to a failure in our core 
processes around our products, our 
stores, our supply chain (including 
ethical sourcing) or our people.

Impact

Mitigation

Status

The most likely impact of not being able to renew 
the loan facility would be the requirement to raise 
additional funding from shareholders. 

The impact of breaching a loan covenant would 
likely be financial in terms of additional charges 
and fees. At its worst it would also mean the loan 
would be repayable which would be likely to result 
in an equity fundraising.

Loan renewal discussions are conducted well in 
advance in order to allow sufficient time to cater for 
different scenarios and would include both existing 
and new banks to gauge interest. 

Our expectation for the year ahead is to have 
completed refinancing negotiations by year end, or 
be well advanced in our discussions. 

Loan covenants are measured monthly and reported 
to the Board. The Company planning model is 
updated several times a year and gives good 
forward visibility. Any potential issues would be 
dealt with well in advance by pro-active discussions 
with lenders.

A temporary loss of systems would be likely to result 
in an operational impact which would adversely 
affect sales and ultimately profits.

The Company uses modern systems and the latest 
network and security protocols to protect against 
attack or breaches of security. 

The loss of commercial or customer data would 
potentially result in reputational damage to the 
Company. 

A disaster recovery server provision is in place 
and the majority of our servers now operate on 
virtualised technology. This significantly reduces 
system recovery times from a possible 24 hours to 
a target of two hours.

Whilst impacts from reputational damage could 
be wide ranging the most likely impact would be 
financial, resulting from damage to our brand and 
consequent loss of sales. 

Governance and internal controls are the key 
mitigants against reputational damage. The 
Company operates a wide range of processes and 
procedures designed to ensure that we are fully 
compliant with all legal requirements and operate 
industry and governance best practice across the 
entire business.

We have developed during the year a critical 
incident response process which would be invoked 
in the event of a business crisis.

Supply chain is of particular significance and we 
believe in long-term strategic relationships with our 
key suppliers. We have in place a sourcing policy 
which includes the relevant provisions from the 
Modern Slavery Act and are working with suppliers 
to ensure agreement with our terms of trade and 
compliance.

GDPR

General Data Protection Regulations 
come into force in May 2018. This 
requires extensive new requirements of 
companies to ensure that all personal 
data is protected.

The consequences of non-compliance with new 
GDPR regulations are severe financial penalties. 
Fines can be up to €20 million or 4% of annual 
turnover for severe breaches.

The Company has a good appreciation of GDPR 
and we already have a plan in place to ensure  
full compliance. 

NEW

Personal data processes have been catalogued for 
the four key processing areas which are marketing/
CRM, online, HR and Stores.

The Directors will continue to monitor all of the key risks and uncertainties and the Board will take appropriate actions to mitigate these 
risks and their potential outcomes.

36

25632.02    13 December 2017 11:33 AM    Proof6

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017STRATEGIC REPORT
CORPORATE SOCIAL RESPONSIBILITY

Corporate Social Responsibility

As a large company with a nationwide 
network of stores as the UK’s market leader, 
and an international supply chain, we take 
seriously the impact we have in the places 
where we do business and seek to develop 
excellent relationships with  
local communities.

We continue to develop our Corporate 
Social Responsibility (CSR) policies to 
protect our environment, look after our 
people and be good neighbours, over and 
above our legal and social obligations to 
do so.

The Company’s Board has been fully 
engaged in this process from its outset and 
in 2013 we appointed a Non-Executive 
Director, Andy King, to have specific 
responsibility for further developing policies 
in this area.

We continue to seek new ways of 
achieving in this area, from supporting 
charities and taking part in community 
work, to offering a scheme to assist local 
community projects. We consistently aim 
to reduce our environmental impact and 
fully invest in our colleagues and their 
development.

PICTURED

Top: Opening of Topps Tiles Stourbridge 
Centre: Alan Titchmarsh and Marcellus Baz 
for ITV's Love Your Garden 
Bottom: Macmillan Coffee Morning  
sale in-store

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37

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Corporate Social Responsibility

OUR COMMUNITY AND  
CHARITY WORK
Our colleagues both at our main 
support office in Leicester and our 372 
stores nationwide play a proactive 
and enthusiastic role in our charity and 
community projects. We hold a Company-
wide ballot every five years to select a 
national charity to support. 

MACMILLAN CANCER SUPPORT
Topps Tiles has supported Macmillan 
Cancer Support since 2015, a partnership 
that will stay in place until at least the end 
of 2019.

Fundraising events have included a summer 
barbecue, bike rides, bake sales, coffee 
mornings and dress-up events, raising more 
than £58,000 in the past financial year 
(up from just over £20,000 in the previous 
year).

We have also had a record year of 
fundraising for Macmillan via Pennies, the 
digital charity box, which offers customers 
in all our stores the opportunity to round up 
their purchase to the nearest pound, with 
the additional small change donated to 
Macmillan.

In 2016-17, £123,604.39 was raised 
through Pennies, more than double the 
previous year’s donation of just under 
£55,000.

LEICESTERSHIRE CARES
We continue to work alongside 
Leicestershire Cares, a charity organisation 
local to our Leicester head office, offering 
staff time out to take part in a range of 
initiatives to support local good causes. 

Our association with Leicestershire 
Cares continues to support our focus on 
colleague engagement and provides 
additional development opportunities for our 
colleagues. The interest from our colleagues 
has been extremely positive, leading us into 
our third year of membership.

Last year we achieved many successes 
including:

• Five “team challenges” which involved 
a mix of teams across the business 
completing challenges, such as protecting 
the environment, by building tree frames 
at a public park to redeveloping an 
animal sanctuary

• Our head office took part in the “Collect 
for Christmas” campaign, which involved 
donating new household supplies and 
toiletry packs to organisations that support 
the homeless. The campaign collected 
over £24,000 worth of donations in 
total.

• Our property department won “Team of 
the Year” award presented by the CEO 
of Leicestershire Cares at their annual 
celebration event, for the outstanding 
work they completed for their team 
challenge. This saw colleagues and 
volunteers from its property team paint, 
make, build and tile areas of Redgate 
Animal Sanctuary in Markfield, leaving 
the charity with a more practical animal 
feeding area and kitchen

• Our commercial team decorated the 

accommodation blocks at Topstones, a 
local campsite used by the Girl Guides

These challenges give everyone at Topps 
Tiles Head Office the opportunity to give 
something back to the local community 
as part of their working day and their 
own personal development, and enables 
the Company to showcase its brand 
as a proactive part of the community in 
Leicestershire and Rutland.

PICTURED

Left: In-store fundraising for Macmillan 
Cancer Support
Right: Painting Topstones for 
Leicestershire Cares

38

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017

STRATEGIC REPORT
CORPORATE SOCIAL RESPONSIBILITY

TRANSPORT
Last year our fleet covered more than 3.5m 
kilometres delivering stock to our stores. This 
was up by just under 260,000 kilometres 
travelled on the previous year due to the 
increased number of stores in the estate, 
but due to a newer, more efficient fleet, we 
used 74,000 fewer litres of fuel.

All of the Topps Tiles vehicles now run 
with the latest, lowest emission engine 
technology and meet the tough Euro 6 
standard.

They are all equipped with forward-facing 
dashboard mounted cameras, which 
encourages safer driving and, in the event 
of an incident, helps us to understand the 
cause. 

In addition, our newest vehicles are 
equipped with built-in satellite navigation for 
responding to changing traffic conditions en 
route to stores, as well as a lane departure 
warning system to guard against accidents 
on multi-lane carriageways.

We also use on-board technology from 
Microlise as standard, which allows remote 
access to driver and vehicle performance 
as well as satellite tracking. This system 
is being used to support good driving 
behaviour, which can lead to lower fuel use 
and lower vehicle emissions.

In this past year, driver league tables 
have been introduced using the data 
from Microlise, which encourages and 
incentivises colleagues to monitor and 
maintain or improve their own standards of 
driving.

We have also improved efficiency and 
reduced noise pollution by increasing our 
use of electric forklifts on our vehicles. These 
have proved successful during a trial period 
in making low-noise deliveries, where stores 
are situated closer to residential areas. 
This will be key to future plans to enable 
deliveries outside traditional trading hours, 
potentially enabling fleet reduction and 
further reduced fuel consumption.

TILES4SMILES
The Tiles4Smiles scheme offers community 
groups and charities the opportunity to 
request donations of tiles – either for 
premises renovations, improvements to 
their kitchen or bathroom areas, or for art 
projects.

This year has seen a boxing club in 
Nottingham enjoy the creation of a garden 
space, as featured on ITV’s Love Your 
Garden with Alan Titchmarsh, a national 
charity for facially-disfigured people create 
a large butterfly showcasing positive 
messages for Changing Faces Day, a 
community centre in Tyneside enjoy a 
renovation of its bathroom facilities and a 
new kitchen facility for a Mencap café.

YOUTH SPORT
At Topps Tiles, we have always recognised 
the benefits that participation in sport 
can bring to the communities in which 
we trade. We are proud to be involved 
in helping children to get outdoors and 
become active through our youth sport 
sponsorship. Donating funds for football, 
rugby and hockey kits, children in 127 
teams throughout the UK benefited from the 
scheme in 2017.

PICTURED

Top: Alan Sproston, one of Topps Tiles' 
longest-serving colleagues, with "his"  
named truck.

Right: Changing faces charity event, 
Sheffield

25632.02    13 December 2017 11:33 AM    Proof6

39

Corporate Social Responsibility

*Our Responsible Sourcing Code of 
Conduct and Modern Day Slavery 
Statement can be found on our website at 
www.toppstiles.co.uk in the Investor 
section under Corporate Responsibility.

ENVIRONMENT 
At the very least we expect that suppliers 
will comply with local environmental laws 
and legislation. Our suppliers will take into 
consideration the principles of sustainable 
development, in particular the optimum use 
of raw materials, water, the efficient use of 
energy and also minimising the amount of 
waste as a result of the supply chain and 
manufacturing process. 

PICTURED

Members of the HR team at the 2017 
annual conference

SUPPLY CHAIN
We source product from around the world 
to bring the latest trends, cutting edge 
designs and advanced technologies to 
ensure we remain the market leader in the 
UK.

Our supply chain can be complex but 
we are committed to ensuring all our 
suppliers adhere to the highest standards 
of ethics, able to demonstrate safe working 
conditions, and are treating workers with 
dignity and respect.

All our suppliers are required to comply with 
the Topps Tiles Responsible Sourcing code. 
This code has been designed to be ethical, 
auditable, achievable and is in place to 
both promote good working practices with 
our suppliers and provide an opportunity to 
share our values.

The code represents the Company’s 
fundamental expectations of its supply 
partners in relation to responsible sourcing. 
Topps Tiles will not knowingly work with 
any supplier who does not comply and 
requires all suppliers to acknowledge this 
code and confirm their acceptance of its 
provisions. Compliance is underpinned by 
way of contractual obligation and audit 
process.

Suppliers applying this code are expected 
to comply with national and other 
applicable laws. Where the provisions of 
such laws and the code of practice address 
the same subject, suppliers are to apply 
those provisions that afford the greater 
protection.

As part of our auditing process, all of our 
suppliers this year have had to complete a 
Social and Ethical Self-assessment document 
to identify if there are any product or 
geographical risks. To address any possible 
concerns our buyers, buying agents 
and technical manager conduct regular 
surveillance visits and factory tours to ensure 
that our products are sourced ethically. 
As part of our due diligence, third party 
auditing will take place where any specific 
risks are identified. 

We encourage all our suppliers to be 
transparent in all their activities and work 
in collaboration with us in promoting best 
practice. 

In 2015, the Modern Day Slavery Act 
came in to force and Topps Tiles is 
committed to this act ensuring that no forms 
of modern day slavery enter the business 
and its supply chains. The Company will 
ensure transparency within the organisation 
and with its service providers and supplier 
of goods.

40

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017STRATEGIC REPORT
CORPORATE SOCIAL RESPONSIBILITY

WASTE
Reducing the amount of waste sent to 
landfill continues to be a focus across  
the business.

In our Distribution Centre, we continue to 
recover and in most cases, recycle, several 
streams of waste from our operations. 
These include cardboard, shrink-wrap, 
polythene, polypropylene banding, wooden 
packaging, scrap metal and repairable 
wooden pallets.

In partnership with Green4Life and Lafarge 
we are now recycling our tile waste at a 
local quarry, where the tiles are crushed 
and converted into a composite  
of aggregate.

During the year we invested in a new 
mill-sized cardboard baler to allow us to 
increase the revenue earned from this waste 
stream. We also invested in a new general 
waste compactor to reduce the volume of 
our non-recyclable waste and therefore the 
number of collections. 

Our Distribution Centre now also centrally 
recovers cementitious waste product  
(such as adhesive and grout) from all  
stores where it is sent on for specialised 
end-of-life processing.

The Company has now joined the On-pack 
Recycling Label scheme which delivers a 
simple, consistent and UK-wide recycling 
message. As members of the scheme, all 
our suppliers will place these specific clear 
recycling symbols on all of our own brand 
products. This enables our customers to 
recycle more packaging correctly. It also 
enables local authorities to recycle  
more and in turn will minimise our 
environmental footprint.

THE TILE ASSOCIATION
This year we have begun working  
with The Tile Association (TTA), a  
Trade Association whose mission it is  
to promote professionalism and technical 
standards in the tiling industry across tiling 
contractors, fixers, distributors, retailers 
and manufacturers. The TTA is the leading 
body contributing to the formation of British 
Standards in Tiles and a member of  
Build UK.

The UK Waste Electrical and Electronic 
Equipment (WEEE) Regulations were 
introduced in 2007 with the aim of 
reducing the amount of electrical and 
electronic equipment ending up in landfill. 
Our stores offer a like-for-like take back 
service, whereby customers can return their 
old product to any store, when purchasing 
a new one. These electrical products are 
then collated at our Distribution Centre and 
sent for recycling.

We aim to work with the association on 
improving industry standards, training 
and offering support in encouraging best 
practise throughout the industry.

In 2017 we were also honoured by TTA 
with the Excellence in Multiple Retailing 
award in recognition of excellent customer 
service, outstanding product offering and 
innovation within a store setting.

PICTURED

Members of the Topps Tiles Distribution 
team with comedian John Bishop at the 
2017 Motor Transport Awards after 
winning Livery of the Year

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41

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Our Governance

42

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Heading OneOUR GOVERNANCE

CONTENTS

Board of Directors
Corporate Governance Statement
Directors’ Report
Directors’ Remuneration Report

44
46
50
54

PICTURED

HenleyTM Fog with border and corner 
pieces, ceramic wall and floor tiles  
with LongmoreTM Grey porcelain wall 
and floor tile

43

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Board of Directors

DARREN SHAPLAND
NON-EXECUTIVE CHAIRMAN

MATTHEW WILLIAMS
CHIEF EXECUTIVE OFFICER

ROBERT PARKER
CHIEF FINANCIAL OFFICER

Darren has over 25 years of retail and public 
experience, having held senior financial and operational 
positions within the Burton Group, Arcadia and 
Kingfisher. Darren was Chief Financial Officer at J 
Sainsbury's plc between 2005 and 2010 before being 
appointed Group Development Director, a position he 
held between 2010 and 2011. He was also Non-
Executive Chairman of Sainsbury's Bank from 2006 
to 2013 and Chief Executive of Carpetright plc from 
2012-2013.

Matt joined the Company in 1998 as Property Director 
soon after its IPO. He spent the next six years expanding 
the Company’s store base, acquiring more than 200 
new sites, which still make up a large part of the store 
portfolio today. Promoted to the role of Chief Operating 
Officer in 2004 and joining the PLC board in 2006, he 
was a key member of the team that established Topps as 
the leading specialist tile retailer in the UK. In 2007 he 
was promoted to Chief Executive Officer. Matt is also a 
non-executive director of The Original Factory Shop.

Rob joined Topps Tiles in 2007 as Finance Director. 
Rob’s previous role before joining the Group was 
Director of Finance & IT for Savers Health & Beauty 
Ltd. Prior to that Rob was with the Boots Group Plc for 
10 years, ultimately as Director of Finance for Boots 
Retail International. He is responsible for all aspects of 
finance, human resources, property, IT, and company 
legal matters.

Darren is currently Non-Executive Director and Chairman 
of the Audit Committee at Ferguson plc.

KEITH DOWN  C   D   E
NON-EXECUTIVE DIRECTOR

CLAIRE TINEY  B   F   D   H
NON-EXECUTIVE DIRECTOR

ANDY KING  G   E   H
NON-EXECUTIVE DIRECTOR

Keith is a chartered accountant and is currently the Chief 
Financial Officer of Dunelm Group Plc, and has held 
this post since December 2015. He was previously the 
Group Financial Director of the Go-Ahead Group plc 
and JD Wetherspoons plc. Keith joined the Board of 
Topps Tiles in February 2015.

Andy has recently been appointed Chief Executive 
Officer of Evans Cycles. Previously he was Managing 
Director of Dobbies Garden Centres and prior to that 
Chief Executive of Notcutts Garden Centres. He has 
also held director roles at The Body Shop, Mothercare,  
W H Smith and Boots The Chemists. Andy joined the 
Board of Topps Tiles in January 2012.

Claire joined the Board of Topps Tiles in November 
2011. She is also a Non-Executive Director of Volution 
plc and Hollywood Bowl Group plc. Additionally she 
runs her own business as an HR Consultant, Executive 
Coach and facilitator, having spent 15 years as an 
Executive Director in a number of retail businesses 
including Mothercare and W H Smith. Most recently,  
she was HR Director at McArthurGlen.

STUART DAVEY  A
COMPANY SECRETARY AND SECRETARY 
OF BOARD SUBCOMMITTEES

Stuart qualified as a Solicitor in 1987. He joined Topps 
Tiles in 2005 having previously worked in private 
practice and in house with National Westminster Bank 
Plc. Stuart became Group Lawyer in 2010 and was 
appointed Company Secretary in September 2014.

44

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017OUR GOVERNANCE
BOARD OF DIRECTORS | EXECUTIVE TEAM

OUR  
ADVISERS

SECRETARY
S. Davey 

REGISTERED NUMBER
3213782

REGISTERED OFFICE
Thorpe Way, Grove Park
Enderby, Leicestershire,
LE19 1SU

AUDITOR
Deloitte LLP 
2 Hardman Street,  
Manchester, M3 3HT

BANKERS
Barclays Bank Plc 
3 Hardman Street, Spinningfields, 
Manchester, M3 3HF

REGISTRARS
Capita Asset Services 
Bourne House, 34 Beckenham Road, 
Beckenham, Kent, BR3 4TU 

SOLICITORS
Osborne Clark LLP
One London Wall,  
London, EC2Y 5EB

FINANCIAL PR ADVISERS
Citigate Dewe Rogerson
3 London Wall Buildings,
London, EC2M 5SY

BROKERS
Peel Hunt LLP 
Moor House, 120 London Wall,  
London, EC2Y 5ET

Liberum Capital Limited 
Ropemaker Place, 25 Ropemaker Street, 
London, EC2Y 9LY

Executive Team

MATTHEW WILLIAMS
CHIEF EXECUTIVE OFFICER

ROBERT PARKER
CHIEF FINANCIAL OFFICER

BRIAN LINNINGTON
COMMERCIAL DIRECTOR

RICHARD CARTER
OPERATIONS DIRECTOR

A chemistry graduate with an MBA, Brian Linnington 
has many years retail business experience, starting 
his career at Boots where his roles included Category 
General Manager Toiletries, International Country 
Manager for Holland and then Taiwan and finally 
Multichannel Director for Boots UK. Prior to joining 
Topps Tiles in December 2012 Brian was Product and 
Marketing Director at Vision Express for four years. Brian 
is responsible for all aspects of buying, marketing and 
online in Topps.

Richard is an experienced retailer who has worked 
for both blue chip retailers as well as smaller, more 
entrepreneurial businesses. Richard has previously 
held senior operations roles with the Spirit Group 
(Punch Taverns), Virgin Retail, Dixons, Office World 
(Staples) and started his career with Asda on their retail 
operations graduate recruitment programme. Richard 
joined Topps in 2010 and has accountability for 
retail operations, supply chain and the trade customer 
division.

A

B

C

Secretary of the Audit, Nomination and Remuneration Committees

Senior Independent Director

Chairman of Audit Committee

D Member of Nomination Committee

E

F

G

Member of Remuneration Committee

Chairman of Remuneration Committee

Chairman of Nomination and Governance Committee

H Member of the Audit Committee

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45

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Corporate Governance Statement

has also had the opportunity to review 
and influence this report and as such have 
concluded in line with the statement above.

STATEMENT OF COMPLIANCE  
WITH THE CODE 
Throughout the period, the Company has 
applied the principles set out in the Code, 
including both the Main Principles and the 
supporting principles, by complying with the 
Code as reported above. 

Further explanations of how the Main 
Principles have been applied are set out 
below and in the Strategic Report, Directors’ 
Remuneration Report and Audit Committee 
Report.

The Board conducts an annual evaluation 
of its own performance and that of the 
Audit, Remuneration and Nomination and 
Governance Committees and as a result 
minor adjustments will be made to the 
Board's timetable and tabling of business. 

In addition, each Board member completed 
a detailed evaluation of the Chairman’s 
performance, the result of which was positive 
in all respects.

Matthew Williams, as Chief Executive 
Officer ("CEO"), does not sit on any of 
the Audit, Remuneration or Nomination 
and Governance Committees, although 
he may attend by invitation of the relevant 
Chairperson. There is a clear division of 
responsibilities between his role as CEO and 
that of Chairman.

The Board currently comprises six members, 
of which four are considered independent. 
The Senior Independent Non-Executive 
Director is Claire Tiney, who also chairs the 
Remuneration Committee. Brief biographical 
details of all Directors are given on pages 
44 and 45. The Board meets 12 times a 
year. Certain defined issues are reserved for 
the Board including:

• approval of Financial Statements and 

circulars;

• annual budgets;

• strategy; 

• Directors’ appointments; 

• internal control and risk management; 

• corporate governance;

• key external and internal appointments; 

and 

• pensions and employee incentives. 

During the period the Board reviewed the 
matters reserved for the Board and those 
delegated to Committees and are satisfied 
that such matters are appropriate.

Board members are responsible for their own 
development but are provided access to the 
Company’s advisers and regularly attend 
external presentations and workshops on 
areas considered relevant and appropriate, 
including environmental, social and 
governance issues. In particular, all members 
of the Board have access to various technical 
seminars and professional updates on a 
range of relevant topics useful to enhancing 
the Board’s knowledge and understanding 
of corporate governance. Provision has also 
been made within the Board’s timetable for 
regular updates in relation to areas including 
the economy, the market and development in 
remuneration practice. 

In advance of Board meetings, Directors 
are supplied with up-to-date information 
about trading performance, the Group’s 
overall financial position and its achievement 
against prior year budgets and forecasts. 
The Board also has regular contact with 
individual Heads of Departments by way of 
Board presentations in relation to specific 
departmental initiatives and areas of 
responsibility. 

Where required, a Director may seek 
independent professional advice at the 
expense of the Company. All Directors have 
access to the Company Secretary and they 
may also address specific issues to the 
Senior Independent Non-Executive Director. 

All Directors are subject to annual re-election. 
Directors are elected at the first AGM after 
appointment. All Non-Executive Directors 
have written letters of appointment.

The Board considers that Darren Shapland, 
Claire Tiney, Andy King and Keith Down are 
independent for the purposes of the Code. 
The terms and conditions for the appointment 
of Non-Executive Directors are available for 
inspection on request.

The Board reviews the independence of Non-
Executive Directors on an ongoing basis.

The Board operates three committees. 
These are the Nomination and Governance 
Committee, the Remuneration Committee and 
the Audit Committee. All of these committees 
meet regularly and have formal written 
terms of reference which are available for 
inspection on request. 

25632.02    13 December 2017 11:33 AM    Proof6

DARREN SHAPLAND | CHAIRMAN

The Board has reviewed the 
contents of the Annual Report 
and consider the document 
to be fair, balanced, and 
understandable and an accurate 
representation of the current 
position and performance of the 
Company, its business model 
and strategy."

DEAR SHAREHOLDER 
The Company is committed to the principles 
of corporate governance contained in 
the 2016 UK Corporate Governance 
Code issued by the Financial Reporting 
Council (the “Code”) for which the Board is 
accountable.

The Board has reviewed the contents of the 
Annual Report and consider the document 
to be fair, balanced, and understandable 
and an accurate representation of the current 
position and performance of the Company, 
its business model and strategy. The basis 
for this view is that all of the Directors of the 
Company are furnished with the requisite 
information to perform their duties and 
are provided access to key members of 
management as they require. The Board 
meet regularly and are given adequate time 
to probe, debate and challenge business 
performance as and when they consider it 
necessary to do so. The Board has received 
a report from the Audit Committee in relation 
to the financial results and as a result the 
Board has approved the final accounts 
for the period. Having gained a thorough 
understanding of the business each member 

46

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017OUR GOVERNANCE
CORPORATE GOVERNANCE STATEMENT

ATTENDANCE AT BOARD AND COMMITTEE MEETINGS
The following table shows the number of Board and Committee meetings held during the 52 week period ended 30 September 2017 
and the attendance record of the individual Directors. Directors who are not committee members are invited to attend meetings where the 
respective Chair considers it appropriate given the nature of the business being considered by the Committee.

Board of Directors

Audit Committee

D. SHAPLAND M. WILLIAMS R. PARKER

C. TINEY

A. KING

K. DOWN

12

12

12

12

12

12

12

12

12

12

11

12

3*

3

2*

3

3*

3

3

2

2

3

2

2

3

2

2

3

2

2

3

2

2

3

2

2

Remuneration Committee

2*

2

2*

2

1*

2

Nomination and Governance Committee

2

2

2*

2

0

2

Meetings attended

Possible meetings

*Attended by invitation of the Chairperson of the related committee.

THE ROLE OF THE BOARD OF DIRECTORS

The Board of Directors has overall responsibility for approving our Company strategy and the governance of the business.  
The primary goal of the Board is to ensure that the Company is being run in the best long-term interests of both the Company  
itself and all of its stakeholders. Stakeholders include employees, shareholders, suppliers and any other creditors of the business.

SUB-COMMITTEE RESPONSIBILITIES

AUDIT  
COMMITTEE

• Financial reporting

• External audit

• Risk management and internal 
controls including internal audit

• Whistleblowing fraud and anti-

bribery

NOMINATION AND 
GOVERNANCE COMMITTEE

• Board structure

• Board appointments

• Board succession plans

• Senior executive appointments 

REMUNERATION 
COMMITTEE

• Chairman and  

Executive Director pay

• Senior executive pay

• Share incentive plans

Read more on page 48

Read more on page 49

Read more on page 54

BOARD COMPOSITION

BOARD TENURE

GENDER DIVERSITY

EXECUTIVE

33.3%

NON-EXECUTIVE

66.6%

0–3 YEARS

33.3%

3–6 YEARS

33.3%

ABOVE 6 YEARS

33.3%

MALE

83.3%

FEMALE

16.6%

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47

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Corporate Governance Statement

STATEMENT ABOUT APPLYING  
THE PRINCIPLES OF THE CODE
The Company has applied the principles 
of the Code as reported above. Further 
explanation of how the Code has been 
applied in connection with Directors’ 
remuneration is set out in the Remuneration 
Report.

AUDIT COMMITTEE
The Audit Committee consists of 
independent Non-Executive Directors. The 
Chairman is Keith Down and the other 
members are Claire Tiney and Andy King. 
The qualifications of the Audit Committee 
members are detailed on page 44 of our 
Annual Report. Its Chairman has relevant 
experience, being a qualified Chartered 
Accountant who is currently serving as the 
Chief Financial Officer of a listed company. 
The Chief Executive, Chief Financial Officer 
and the Chairman of the Board usually 
attend meetings by invitation.

The Audit Committee considers the nature 
and scope of the audit process (both 
internal and external to ensure that the 
programme is aligned to key risks and 
where necessary any particular risk areas) 
and its effectiveness. It also monitors, 
reviews and approves the internal audit 
programme and receives reports from 
the internal audit team on a regular basis 
to review the effectiveness of its work. 
The Committee meets with the external 
auditor and considers the Annual and 
Interim Financial Statements before making 
its recommendations to the Board. The 
Committee reviews and monitors the 
external auditor’s independence and 
objectivity and the effectiveness of the audit 
process.

In addition, the Committee is responsible for 
ensuring that the arrangements are in place 
to enable staff, in confidence, to raise 
any concerns about possible improprieties 
in matters of financial reporting or other 
matters. No issues have been identified 
during the period.

The Committee is responsible for the robust 
assessment of the Company’s principal 
strategic risks which include those to 
its business model, future performance, 
solvency and liquidity and this process is 
performed by the Committee Chairman 
in conjunction with a number of senior 

operational managers. The Committee 
Chairman reviews the strategic risk schedule 
on a quarterly basis to ensure that any 
actions that have been identified are being 
progressed. It also reviews the Group’s 
system of internal control by reference to 
an Internal Controls Framework assessment 
and reports its findings twice a year to the 
Board.

During the period the Committee has 
considered and recommended to the Board 
the adoption of the Topps Tiles Group Tax 
Strategy which has been published on the 
Company’s website. 

The Audit Committee Chairman in 
conjunction with the Company Secretary 
conducts an annual internal evaluation 
of the Committee's processes during 
the period. The conclusion was that the 
Committee's is broadly functioning well, in 
accordance with its Terms of Reference and 
corporate governance practice providing 
appropriate assurance to the Board.

The Audit Committee provides advice to the 
Board on whether the Annual Report is fair, 
balanced and understandable and provides 
the necessary information shareholders 
require to assess the Company’s 
performance, business model and strategy. 
In doing so, the following risks have been 
addressed specifically:

• Review of principal strategic risks – the 
Committee conducts an annual review 
of principal strategic risks and invites a 
cross section of Company management 
in order to ensure that the review includes 
a detailed understanding of the business. 
The review highlights the principal risks 
based on a combination of likelihood 
and impact and then also considers what 
appropriate mitigating effects should be 
implemented (highlights from this work are 
included in the Strategic Report).

• Review of poor performing stores – as 
part of both the interim and full year 
end review process poor performing 
stores are considered and any related 
impairments and/or property provisions 
are provided for. Management will then 
follow up with detailed action plans to 
either improve store performance or seek 
an exit solution. Provisions are made to 
the extent that the poor performing store 
leases are considered to be onerous. 

Dilapidations are provided for across 
the entire store portfolio. The Audit 
Committee also reviews progress towards 
these plans at the following review. 
The Audit Committee also reviews and 
approves the discount rate calculations 
used to discount these provisions.

• Review of inventory – ensuring that 

inventory is correctly valued is a key 
area of focus for the Audit Committee. 
The finance function performs ongoing 
detailed checks of supplier invoices 
by comparing to system prices and 
management conduct a regular review 
of any products being sold, or likely to 
be sold, below the original cost price. 
Inventory provisions are prepared in 
accordance with these reviews. 

• Loyalty Accounting – the Group operates 
a trade loyalty scheme which requires 
the deferral of sales at the time loyalty 
points are awarded and also tracking of 
the level of expiry of points (loyalty points 
expire after 6 months). As this is the first 
year of this new scheme the Committee 
has reviewed the level of points accrued 
and expiry levels to satisfy itself that risks 
around income recognition have been 
appropriately managed.

• Going concern & long term viability 

statement – the Chief Financial Officer 
provides an assessment of the Company’s 
ability to continue to trade on both a 
12-month look-forward test basis and 
also a longer term review – over three 
years. The conclusion of those reviews is 
included in the Strategic Report.

Part of the role of the Audit Committee is to 
review the independence of the Company's 
auditor. 

Deloitte LLP has been the external auditor 
for the Group since September 2003. The 
current audit partner, Damian Sanders, first 
period of signing was the financial period 
ended 27 September 2014. In line with 
independence requirements, his last period 
as audit partner will be the financial period 
ended 29 September 2018.

48

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017OUR GOVERNANCE
CORPORATE GOVERNANCE STATEMENT

As previously stated, the Company is 
committed to complying with Corporate 
Governance guidelines and currently 
complies with the Code. The Audit 
Committee assists the Board in discharging 
its responsibilities in this regard. The 
outcomes from the recent key risks and 
uncertainties review are detailed in the 
Strategic Report section of this report 
and the Board has also considered all 
significant aspects of internal control in 
conjunction with the review of the work of 
Internal Audit. 

During the course of its review of the system 
of internal control, the Board has not 
identified nor been advised of any failings 
or weaknesses which it has determined to 
be significant. Therefore a confirmation in 
respect of necessary actions has not been 
considered necessary.

DARREN SHAPLAND  
CHAIRMAN OF THE BOARD

28 November 2017

Consideration is also given by the 
Committee to the work of Deloitte and 
their independence in deciding whether 
an audit tender is required. Currently it is 
satisfied by the work of Deloitte and their 
independence, and has consequently 
proposed their reappointment. The 
Committee has also considered the 
requirements of the EU statutory audit 
amending Directive (2014/56/EU) and 
Audit Regulation (No 537/2014) and has 
concluded that the Company is not required 
to rotate and tender for audit services until 
2023.

The Company has a policy for the provision 
of non-audit services which is published 
on the Company’s website. In accordance 
with the policy the external auditor has 
not provided non-audit services to the 
Company during the period.

The audit fees for the statutory audit of 
the Company’s consolidated financial 
statements and audit related services for the 
period are £142,500 (2016: £127,500).

NOMINATION AND  
GOVERNANCE COMMITTEE
The Nomination and Governance 
Committee is chaired by Andy King. The 
other Committee members are Darren 
Shapland, Keith Down and Claire 
Tiney. The formal Terms of Reference 
for this Committee require it to make 
recommendations to the Board for 
appointments of Directors and other senior 
executive staff. 

The Nomination and Governance 
Committee is also responsible for diversity 
and our policy is included in the Strategic 
Report.

The Nomination and Governance 
Committee, in conjunction with the Chief 
Executive, reviews succession planning 
in relation to senior positions within the 
business and development plans for senior 
colleagues.

All Committee Terms of Reference can be 
found within the Investors section of the 
Company’s website www.toppstiles.co.uk.

DIALOGUE WITH INSTITUTIONAL 
SHAREHOLDERS
The Directors seek to build on a mutual 
understanding of objectives between the 
Company and its institutional shareholders 
by making annual presentations and 
communicating regularly throughout 
the year. In addition, I write to major 
shareholders each year offering to meet 
with them to discuss the Company and 
specifically matters of governance. 
The Company also publishes financial 
information on its website  
www.toppstiles.co.uk. Further, the chairs 
of the Audit, Remuneration and Nomination 
and Governance Committees make 
themselves available at the AGM to answer 
any questions shareholders may have. 

MODERN DAY SLAVERY 
The Board is committed to ensuring that 
acts of modern day slavery and human 
trafficking do not enter the business and 
its supply chain and has complied with 
the Modern Slavery Act 2015 by making 
an appropriate statement which has been 
published on the Company’s website. The 
Board and senior management recognise 
the importance of this policy statement 
and its objectives. The Company has 
successfully introduced The Topps Tiles 
Code of Conduct for Suppliers, details of 
which accompany the Company’s Modern 
Slavery Statement on the Company’s 
website. 

MAINTENANCE OF A SOUND 
SYSTEM OF INTERNAL CONTROL
The Board has established a continuous 
process for identifying, evaluating and 
managing the significant risks the Group 
faces and regularly reviews this process. 
The Board is responsible for the Group’s 
system of internal control and for reviewing 
its effectiveness. Such a system is designed 
to manage rather than eliminate the risk 
of failure to achieve business objectives 
and can only provide reasonable and 
not absolute assurance against material 
misstatement or loss.

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49

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Directors’ Report

The Directors of the Company, being the 
listed entity Topps Tiles Plc, (the "Directors" 
or the "Board") present their Annual Report 
on the affairs of the Group (meaning the 
Company and its subsidiary companies) 
together with the Financial Statements and 
Auditor’s Report, for the 52 week period 
ended 30 September 2017. The Corporate 
Governance Statement set out on pages 46 
to 49 forms part of this report.

PRINCIPAL ACTIVITY
The principal activity of the Group 
comprises the retail distribution of ceramic 
and porcelain tiles, natural stone, and 
related products.

STRATEGIC REVIEW
The Company is required by the 
Companies Act 2006 to set out in this 
report a fair review of the business of the 
Group during the financial period ended 
30 September 2017 and of the position 
of the Group at the end of that financial 
period. We are also required to set out 
a description of the principal risks and 
uncertainties facing the Group. 

The information that fulfils the requirements 
of the Strategic Review can be found within 
the Chairman’s Statement on page 4, the 
Strategic Report on pages 6 to 41, and the 
Corporate and Social Responsibility ("CSR") 
statement on pages 37 to 41, which are 
incorporated into this report by reference.

The future prospects of the Group are 
highlighted in both the Chairman’s 
Statement and the Strategic Report.

The Directors monitor a number of financial 
and non-financial key performance 
indicators (KPIs) for the Group and its stores. 
The most significant of these are detailed on 
page 26.

The Company conducts an annual strategic 
risk discussion with the Audit Committee 
Chairman and senior managers from the 
business which includes a wide range of 
risks including commercial, continuity and 
environmental, social and governance risks.

RESULTS AND DIVIDENDS
The audited Financial Statements for the 
52 week period ended 30 September 
2017 are set out on pages 80 to 83. 
The Group’s profit for the period from 
continuing operations, after taxation, was 
£13,431,000 (2016: £15,531,000).

During the interim period, a dividend of 1.1 
pence per share was declared and paid 
(2016: interim dividend of 1.00 pence per 
share was paid).

Following careful consideration, and for the 
reasons given in the Chairman’s Statement 
of this report, the Board is recommending 
the payment of a final dividend of 2.3 
pence per share, totalling £4,425,000 
(2016: 2.50 pence per share, totalling 
£4,803,000).

DIRECTORS
The Directors, who served throughout the 
year and thereafter, were as follows:

D. Shapland 
Non-Executive Chairman

M. Williams 
Chief Executive Officer

R. Parker 
Chief Financial Officer

C. Tiney 
Senior Independent Non-Executive Director

A. King 
Non-Executive Director 

K. Down 
Non-Executive Director 

In line with the 2016 UK Corporate 
Governance Code issued by the Financial 
Reporting Council all Directors are subject 
to annual re-election at the next Annual 
General Meeting.

The internal regulation of the Company 
is set out in its Articles of Association 
which cover such matters as the rights of 
shareholders, the appointment or removal 
of Directors and the conduct of the 
Board and general meetings. Copies are 
available upon request and are displayed 
on the Group’s website. In accordance 
with the Articles of Association, Directors 
can be appointed or removed by the 
Board or shareholders in general meeting. 
Subject to company law and the Articles 
of Association, the Directors may exercise 
all the powers of the Company and may 
delegate authorities to committees. Details 
of the principal Board committees can be 
found in the CSR statement on page 37 to 
41. The Company’s Articles of Association 
can be amended by a special resolution of 
the Company’s shareholders.

All resolutions at the Annual General 
Meeting are passed on a show of hands, 
in line with our Articles of Association. The 
results of the votes polled in advance are 
also disclosed to members present and 
in the event that the polled votes did not 
support the resolution the Chairman would 
formally call for a poll, thereby ensuring that 
all members' interests are represented.

The Company provides insurance against 
Directors’ and Officers’ liabilities to a 
maximum value of £15,000,000.

The Directors’ interests in the shares of the 
Company are set out on page 68.

Details of Directors’ share options are 
provided in the Directors’ Remuneration 
Report on pages 66 to 68.

SHARE CAPITAL
Details of the Company’s issued share 
capital, together with details of the 
movements in the Company’s issued share 
capital during the period, are shown in note 
21 to the Financial Statements.

The Company has one class of ordinary 
shares in issue, which carries no right to 
fixed income. Each share carries the right 
to one vote at general meetings of the 
Company.

There are no specific restrictions on the size 
of a holding nor on the transfer of shares, 
which are both governed by the general 
provisions of the Articles of Association and 
prevailing legislation. The Directors are not 
aware of any agreements between holders 
of the Company’s shares that may result in 
restrictions on the transfer of securities or on 
voting rights.

No person has any special rights of control 
over the Company’s share capital and all 
issued shares are fully paid.

CHANGE OF CONTROL – 
SIGNIFICANT AGREEMENTS
The Group is party to significant 
agreements, including commercial 
contracts, financial and property 
agreements and employees’ share plans, 
which contain certain termination and 
other rights for the counter parties upon a 
change of control of the Company. Should 
the counterparties choose to exercise their 
rights under the agreements on a change 
of control such arrangements would need 
to be renegotiated. None of these are 
considered to be significant in terms of the 

50

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017OUR GOVERNANCE
DIRECTORS’ REPORT

likely impact on the business of the Group as a whole. There are no agreements between any Group company and any of its employees 
or a Director which provides for compensation to be paid to the employee or Director for termination of employment or for loss of office as 
a consequence of a takeover of the Company, other than provisions that would apply on any termination of employment.

CARBON REPORTING
As detailed in the CSR statement of this report on page 41 our primary energy consumption is electricity used across our store estate. In-
store lighting is a major driver of overall consumption and we have been working on installing modern, energy efficient lighting for the last 
few years. We continue to experiment with new technology to establish its suitability for our business. Emissions per store are calculated on 
average stores across the year.

2017
CO2 (Tonnes) CO2 (Tonnes)/Store

2016

CO2 (Tonnes)

CO2 (Tonnes)/Store

6,424

2,554

3,074

340

12,392

17.8

7.1

8.5

0.9

34.3

7,095

2,455

3,269

379

13,198

20.6

7.1

9.5

1.1

38.3

SUBSTANTIAL SHAREHOLDINGS
In addition to the Directors’ shareholdings noted on page 68, as at 30 September 
2017, the Company had been notified, in accordance with Chapter 5 of the Disclosure 
Guidance and Transparency Rules, of the following disclosable interests in its issued share 
capital.

The period for which the carbon reporting 
information is set out above is the same as 
the period for which the Directors' Report 
has been prepared. 

Aberforth Partners LLP

Clients of Woodford

FMR plc

Williams S K M Esq

AXA Investment Managers SA

BlackRock Investment Mgt (UK)

Invesco Asset Management 

Schroder Investment Mgt 

Miton Group

Standard Life

Number

20,593,950

19,213,670 

11,256,019 

10,053,920

9,810,000

9,702,900

9,619,695

9,300,541

8,920,893

7,783,246

% held

10.6%

9.9%

 5.8% 

 5.2%

 5.1%

5.0%

5.0%

 4.8%

4.7%

4.0%

Electricity

Gas and oil

Commercial fleet 

Company cars 

Total

Energy carbon emissions have been 
compiled in conjunction with our suppliers 
Opus and Gazprom and is based on the 
actual energy consumed multiplied by 
Environment Agency approved emissions 
factors.

Vehicle emissions have been calculated 
by our in-house transport team based on 
mileage covered multiplied by manufacturer 
quoted emission statistics. 

CHARITABLE AND  
POLITICAL CONTRIBUTIONS
The Group has a designated charitable 
partner, the Macmillan Trust. Across the 
Group's business, colleagues engage 
in numerous fundraising activities which 
are documented in the CSR statement of 
this report. During the period the Group 
made no monetary charitable donations 
(2016: £nil).The Group made no political 
contributions (2016: £nil).

CORPORATE SOCIAL 
RESPONSIBILITY
The Company has a long-standing 
Corporate Social Responsibility (CSR) 
agenda covering Community and Charity, 
and Environment and Our People. The 
full detail of our current CSR activities 
is detailed in this report on page 37. 
We take the impact of our business on 
our environment extremely seriously and 
have included a range of environmental 
metrics above with local laws and we pay 
particular attention to labour standards and 
factory conditions. 

In addition to the above shareholdings, between 30 September 2017 and  
28 November 2017 we have not been notified of any changes in shareholdings.

HUMAN RIGHTS
All of our directly employed colleagues 
are based in the UK and covered by UK 
employment law, with which we are fully 
compliant. The Modern Slavery Act 2015 
came into effect in 2015 and the Company 
has taken and continues to take steps to 
promote and improve our commitment to 
ensuring that slavery and human trafficking 
is not within our business and supply chain. 
The Company has in place The Topps Tiles 
Suppliers' Code of Conduct. 

Both are reinforced by commercial 
agreements that require our suppliers to be 
fully compliant with local laws and we pay 
particular attention to labour standards and 
factory conditions.

No issues were raised during the year. 
Both the Suppliers' Code of Conduct and 
our Modern Slavery Statement can be 
found on the Company’s website www.
toppstiles.co.uk in the Investors centre under 
Corporate Responsibility.

51

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Directors’ Report

DIVERSITY
The Nominations and Governance Committee reviews the balance of skills, knowledge and experience on the Board regularly. Its policy 
with regard to gender is that we recognise the need for a greater level of diversity across all levels in our organisation; however, we do 
not endorse positive discrimination and encourage colleagues to appoint the very best possible candidate to the post. During the year we 
have seen an improvement in overall diversity but also recognise that within our senior manager population we are lacking diversity.

Our workforce at the period end date comprises:

Directors

Senior managers

Other employees

Total employees

% of total

2017

Male

Female

5

11

1,506

1,522

76%

1

2

473

476

24%

Total

6

13

1,979

1,998

Male

5

15

1,487

1,507

77%

2016

Female

1

1

438

440

23%

Total

6

16

1,925

1,947

EQUAL OPPORTUNITIES
At Topps Tiles we are committed to 
equal opportunities and ensure that we 
hire on potential, promote on talent and 
reward on success. We aim to promote 
equality of opportunity in employment 
regardless of age, gender, colour, ethnic 
or national origin, culture, religion or other 
philosophical belief, disability, marital or 
civil partnership status, political affiliation, 
sexual identity or sexual orientation.

COLLEAGUES WITH DISABILITIES
Applications for employment by disabled 
persons are always given full and fair 
consideration, bearing in mind the 
abilities of the applicant concerned. In 
the event of members of staff becoming 
disabled every effort is made to ensure 
that their employment with the Company 
continues and that appropriate training is 
arranged. It is the policy of the Company 
that the training, career development and 
promotion of disabled persons should, as 
far as possible, be identical to that of other 
employees.

COLLEAGUE CONSULTATION
The Group places considerable value on 
communication with and involvement of 
employees and has continued to keep all 
employees informed on matters affecting 
them and on the various factors affecting 
the performance of the Group. This is 

achieved through formal and informal 
meetings, electronic announcements and the 
Company magazine. Regular forums are 
held at local and national levels to ensure 
that employee representatives are consulted 
quarterly on a wide range of matters 
affecting their current and future interests.

FINANCIAL RISK MANAGEMENT, 
OBJECTIVES AND POLICIES
The Group is exposed to certain financial 
risks, namely interest rate risk, currency risk 
and credit risk. Information regarding such 
financial risks is detailed in notes 15, 16, 
17, 18 and 19 to the Financial Statements. 
The Group’s risk management policies 
and procedures are also discussed in the 
Strategic Report on pages 33 to 36.

SHARE OPTION SCHEMES
The Directors recognise the importance of 
motivating employees and believe that one 
of the most effective incentives is increased 
employee participation in the Company 
through share ownership.

This has been achieved through the 
introduction of a number of employee 
Sharesave, share bonus, approved and 
unapproved share option schemes, since 
the flotation in 1997.

The total number of options held by 
employees, including Directors, is 
13,027,913 (2016: 10,748,450). 

As described in note 29, employee share 
purchase plans are open to almost all 
employees and provide for a purchase 
price equal to the daily average market 
price over the three days preceding the start 
of the offer period, less 20%. The shares 
can be purchased during a two-week offer 
period, which during the period ended 30 
September 2017 fell between 5 January 
2017 and 20 January 2017; the offer 
price to employees was 0.70 pence. The 
shares that are the subject of the share 
option schemes are ordinary shares which 
carry the same rights as those set out under 
the "Share capital" section above.

Details of Directors’ share options are 
provided in the Directors’ Remuneration 
Report on page 68.

INFORMATION GIVEN  
TO THE AUDITOR
Each of the Directors at the date of 
approval of this Annual Report confirms that:

• so far as the Director is aware, there is 

no relevant audit information of which the 
Company’s auditor is unaware; and

• the Director has taken all the steps that 

he/she ought to have taken as a Director 
in order to make himself/herself aware 
of any relevant audit information and to 
establish that the Company’s auditor is 
aware of that information.

52

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017This confirmation is given and should 
be interpreted in accordance with the 
provisions of s418 of the Companies Act 
2006.

AUDITOR
A resolution to reappoint Deloitte LLP as the 
Company’s auditor will be proposed at the 
forthcoming Annual General Meeting.

DIRECTORS’  
RESPONSIBILITIES STATEMENT 
The Directors are responsible for 
preparing the Annual Report, the Directors’ 
Remuneration Report and the financial 
statements in accordance with applicable 
law and regulations.

Company law requires the Directors to 
prepare financial statements for each 
financial year. Under that law, the Directors 
are required to prepare the Group financial 
statements in accordance with International 
Financial Reporting Standards (IFRSs)  
as adopted by the European Union and 
Article 4 of the IAS Regulation. They have 
elected to prepare the parent Company 
financial statements in accordance with 
United Kingdom Generally Accepted 
Accounting Practice (United Kingdom 
Accounting Standards and applicable law) 
including FRS 101 Reduced Disclosure 
Framework. Under company law, the 
Directors must not approve the accounts 
unless they are satisfied that they give a true 
and fair view of the state of affairs of the 
Company and of the profit or loss of the 
Company for that period.

In preparing the parent Company financial 
statements, the Directors are required to:

• select suitable accounting policies and 

then apply them consistently;

• make judgments and accounting 

estimates that are reasonable and 
prudent;

• state whether applicable UK Accounting 
Standards have been followed, subject 
to any material departures disclosed and 
explained in the financial statements; and

• prepare the financial statements on 
the going concern basis unless it is 
inappropriate to presume that the 
company will continue in business.

OUR GOVERNANCE
DIRECTORS’ REPORT

In preparing the Group financial statements, 
International Accounting Standard 1 
requires that Directors:

RESPONSIBILITY STATEMENT 
We confirm that to the best of our 
knowledge:

• properly select and apply accounting 

• the Annual Report and financial 

statements, taken as a whole, are fair, 
balanced and understandable and 
provide the information necessary for 
shareholders to assess the Company’s 
performance, business model and 
strategy;

• the financial statements, prepared in 

accordance with the relevant financial 
reporting framework, give a true and 
fair view of the assets, liabilities, 
financial position and profit or loss of the 
Company and the undertakings included 
in the consolidation taken as a whole; 
and

• the management report, which is 

incorporated into this Directors' Report, 
includes a fair review of the development 
and performance of the business, 
the position of the Company and the 
undertakings included in the consolidation 
taken as a whole, together with a 
description of the principal risks and 
uncertainties that they face.

By order of the Board

ROB PARKER | DIRECTOR

28 November 2017

policies;

• present information, including accounting 

policies, in a manner that provides 
relevant, reliable, comparable and 
understandable information; 

• provide additional disclosures when 

compliance with the specific requirements 
in IFRSs are insufficient to enable users 
to understand the impact of particular 
transactions, other events and conditions 
on the entity's financial position and 
financial performance; and

• make an assessment of the Company's 
ability to continue as a going concern.

The Directors are responsible for keeping 
adequate accounting records that 
are sufficient to show and explain the 
Company’s transactions. They must also 
disclose with reasonable accuracy, at 
any time, the financial position of the 
Company and enable themselves to ensure 
that the financial statements comply with 
the Companies Act 2006. They are also 
responsible for safeguarding the assets 
of the Company and hence for taking 
reasonable steps for the prevention and 
detection of fraud and other irregularities.

The Directors are responsible for the 
maintenance and integrity of the corporate 
and financial information included on the 
Company’s website. Legislation in the 
United Kingdom governing the preparation 
and dissemination of financial statements 
may differ from legislation in other 
jurisdictions.

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53

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Directors’ Remuneration Report

CLAIRE TINEY | CHAIRMAN OF  
THE REMUNERATION COMMITTEE

We continue to monitor 
executive remuneration to take 
account of evolving market 
practice and remain committed 
to taking a responsible 
approach. Accordingly, the 
fundamental structure of the 
package remains largely 
unchanged."

The long-term plan awards granted in 
December 2014 were based upon 
performance over the three financial years 
to October 2017. The awards required 
cumulative adjusted earnings per share 
(EPS) over the period to be at least 23.02p 
for 25% vesting, increasing to 24.83p for 
full vesting of the awards. Actual cumulative 
EPS was 24.51 reflecting sustained delivery 
over the three year performance period and 
which will result in 86.7% of the awards 
vesting in November 2017.

REMUNERATION DECISIONS  
FOR 2017/18
During the period, the Committee reviewed 
the base salary levels for the Executive 
Directors and it was deemed appropriate 
to increase base pay in line with the 2% 
budgeted salary increase across the Group. 

We continue to monitor executive 
remuneration to take account of evolving 
market practice and remain committed 
to taking a responsible approach. 
Accordingly, the fundamental structure of the 
package remains largely unchanged. 

On behalf of the Board I would like to thank 
shareholders for their continued support and 
I look forward to meeting you at the Annual 
General Meeting on 31 January 2018.

CLAIRE TINEY   
CHAIRMAN OF THE  
REMUNERATION COMMITTEE

28 November 2017

STATEMENT FROM THE  
CHAIRMAN OF THE 
REMUNERATION COMMITTEE

DEAR SHAREHOLDER
On behalf of the Remuneration Committee I 
am pleased to present the Directors’ Report 
on Remuneration.

This report is presented in two sections: 
the Annual Report on Remuneration and 
The Directors' Remuneration Policy. At the 
Annual General Meeting in January 2017, 
the Remuneration Policy was subject to a 
binding vote, and received strong support 
from shareholders with 94% of the votes 
cast being in favour. This policy is now in 
place for three years. A summary of the 
policy can be found on pages 55 to 63.

The Annual Report on Remuneration 
provides details of the amounts earned 
in respect of the 52 week period ending 
30 September 2017 and how the policy 
will be operated for the 52 week period 
commencing 1 October 2017. This is 
subject to an advisory vote at the next 
Annual General Meeting which takes place 
in January 2018.

PERFORMANCE IN 2016/17  
AND REMUNERATION OUTCOMES
The year under review presented some 
challenging market conditions, which 
resulted in a step back in both revenue and 
profit numbers from the prior year. During 
this year the business continued to make 
strategic investments in line with the business 
plan and retains its market leading position 
in the domestic tile market. 

Reflecting the financial performance of the 
Group, the variable elements of pay of 
executives has been lower than last year. 
The annual bonus element was 9% of 
the maximum. No payment was made in 
respect of the financial targets which were 
linked to delivery of Adjusted PBT which 
was not achieved. The remainder of the 
bonus was linked to delivery of the strategic 
targets and performance against these was 
partially met as outlined on page 65.

54

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017OUR GOVERNANCE
DIRECTORS’ REMUNERATION REPORT

DIRECTORS’ REMUNERATION POLICY
This part of the report sets out the Company’s Directors’ Remuneration Policy which was subject to a binding shareholder vote at the 
Annual General Meeting in January 2017 and remains in force for a 3 year period from that date.

EXECUTIVE DIRECTORS

Purpose and link  
to strategy

Operation

Maximum opportunity

Performance measures

Component

BASE  
SALARY

Core element of fixed 
remuneration set at 
a market competitive 
level with the aim 
to attract and retain 
Executive Directors of 
the calibre required.

Salaries are usually reviewed 
annually taking into account: 

•  underlying Group performance;

•  role, experience and individual 

performance; 

•  competitive salary levels and 

market forces; and

•  pay and conditions elsewhere 

in the Group.

Not applicable.

Not applicable.

While there is no maximum salary, 
increases will normally be in line 
with the typical level of salary 
increase awarded (in percentage 
of salary terms) to other employees 
in the Group. 

Salary increases above this level 
may be awarded in certain 
circumstances, such as, but not 
limited to:

•  where an Executive Director 
has been promoted or has 
had a change in scope or 
responsibility;

•  an individual’s development 
or performance in role (e.g. 
to align a newly appointed 
Executive Director’s salary with 
the market over time);

•  where there has been a change 

in market practice; or

•  where there has been a change 
in the size and/or complexity 
of the business.

Such increases may be 
implemented over such time 
period as the Committee deems 
appropriate.

Whilst the Committee has not set 
an absolute maximum on the level 
of benefits Executive Directors may 
receive, the value of benefits is set 
at a level which the Committee 
considers to be appropriately 
positioned taking into account 
relevant market levels based on 
the nature and location of the role 
and individual circumstances.

BENEFITS

Fixed element of 
remuneration set at 
a market competitive 
level with the aim 
to attract and retain 
Executive Directors of 
the calibre required.

Executive Directors receive 
benefits in line with market 
practice, and these include 
principally life insurance, income 
protection, private medical 
insurance, company car or car 
allowance and fuel allowance 
and, where relevant, relocation 
expenses. Other benefits may 
be provided based on individual 
circumstances. These may 
include other benefits which are 
introduced for the wider workforce 
on broadly similar terms.

Any reasonable business related 
expenses (including the tax 
thereon) can be reimbursed. 

25632.02    13 December 2017 11:33 AM    Proof6

55

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Directors’ Remuneration Report

Maximum opportunity

Performance measures

Not applicable.

Set at a level which the Committee 
considers to be appropriately 
positioned taking into account 
relevant market levels based on 
the nature and location of the role 
and individual circumstances.

The contribution levels for the year 
2015/16 were set at 12.5% of 
salary. 

Contributions of up to 20% of 
salary may be made to take 
account of a change in the 
scope of the role, increase in 
responsibility and/or a change in 
the size and/or complexity of the 
business.

Participation limits are those set 
by the UK tax authorities from time 
to time.

Not subject to performance 
measures in line with HMRC 
practice.

EXECUTIVE DIRECTORS

Component

PENSIONS

Purpose and link  
to strategy

Operation

Provides market 
competitive post-
employment benefits 
(or cash equivalent) 
with the aim to attract 
and retain Executive 
Directors of the 
calibre required.

Executive Directors are eligible 
to participate in the defined 
contribution pension scheme. 
In appropriate circumstances, 
such as where contributions 
exceed the annual or lifetime 
allowance, Executive Directors 
may be permitted to take a cash 
supplement instead of contributions 
to a pension plan.

ALL 
EMPLOYEE 
SHARE 
SCHEMES

To create alignment 
with the Group and 
promote a sense of 
ownership.

Executive Directors are entitled to 
participate in a tax qualifying all 
employee SAYE scheme under 
which they may make monthly 
savings contributions over a period 
of three or five years linked to 
the grant of an option over the 
Company’s shares with an option 
price which can be at a discount 
of up to 20% to the market value 
of shares at grant.

Executive Directors are also 
entitled to participate in an HMRC 
tax-qualifying Share Incentive Plan 
(“SIP”). 

56

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017OUR GOVERNANCE
DIRECTORS’ REMUNERATION REPORT

EXECUTIVE DIRECTORS

Purpose and link  
to strategy

Operation

Maximum opportunity

Performance measures

Component

ANNUAL 
BONUS 

Rewards performance 
against annual 
targets which support 
the strategic direction 
of the Group.

Awards are based on annual 
performance against key financial 
targets and/or the delivery of 
personal/strategic objectives. 

Pay-out levels are determined by 
the Committee after the year end 
based on performance against 
those targets.

The Committee has discretion to 
amend the pay-out should any 
formulaic output not reflect the 
Committee’s assessment of overall 
business performance.

For up to two years following 
the payment of an annual bonus 
award, the Committee may require 
the repayment of some or all of 
the award if an act or omission or 
a failure to apply reasonable skill 
and judgement leads to a material 
loss to the Group or serious 
reputational damage to the Group 
or a material misstatement of the 
Group’s financial statements. 

Long-term incentive awards are 
granted under the LTIP, approved 
by shareholders on 23 January 
2013. 

Under the LTIP, awards of nil cost 
share options or conditional shares 
may be made.

Awards may be settled in cash at 
the election of the Committee.

The vesting of awards will be 
subject to the achievement of 
specified performance conditions, 
over a period of at least three 
years.

The maximum bonus opportunity 
for an Executive Director will not 
exceed 100% of salary.

The normal maximum award is 
100% of salary in respect of a 
financial year. Under the share 
plan rules the overall maximum 
opportunity that may be granted 
in respect of a financial year 
is 200% of salary. The normal 
maximum award limit will only 
be exceeded in exceptional 
circumstances involving the 
recruitment or retention of an 
Executive Director.

The market value of the shares 
subject to an award is based on 
the three day average share price 
immediately after the Company’s 
Qtr 4 trading statement, unless the 
Committee determines otherwise.

Targets are set annually reflecting 
the Company’s strategy and are 
aligned with key performance 
indicators. 

Up to 20% of the bonus 
may be based on strategic 
measures and/or individual 
performance. The balance 
will be assessed against key 
financial performance metrics of 
the business.

Financial metrics
There is no minimum payment 
at threshold performance and 
all of the maximum potential 
will be paid out for maximum 
performance, with scaled vesting 
in between.

Non-financial or  
individual metrics
Vesting of the strategic awards 
will apply based on the 
Committee’s assessment of the 
extent to which a strategic metric 
has been met.

Relevant performance measures 
are set that reflect underlying 
business performance.

Performance measures and 
their weighting where there 
is more than one measure 
are reviewed annually to 
maintain appropriateness and 
relevance.

For achievement of threshold 
performance 25% of the 
maximum opportunity will vest.

There will usually be straight 
line vesting between threshold 
and maximum performance.

25632.02    13 December 2017 11:33 AM    Proof6

57

LONG TERM 
INCENTIVE 
PLAN 
(“LTIP”)

To incentivise 
Executive Directors, 
and to deliver 
genuine performance-
related pay, with a 
clear line of sight 
for Executives and 
direct alignment 
with shareholders’ 
interests.

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Directors’ Remuneration Report

EXECUTIVE DIRECTORS

Component

2020  
AWARDS

Purpose and link  
to strategy

Operation

Maximum opportunity

Performance measures

The awards are subject to 
achieving revenue of £300m 
and adjusted profit before 
tax under pin of £38m in the 
financial period ending 3rd 
October 2020.

A one-off share 
award to incentivise 
Executive Directors 
to achieve our 
ambitious 2020 
growth strategy and 
to align them with the 
goals set for the rest 
of the management 
team.

Up to 100% of salary.

The number of shares will be 
based on a share price of 
147.75 pence, being the share 
price when awards under the 
2020 plan were granted to other 
members of the management 
team.

The combined value of LTIP and 
2020 awards granted in the 
same financial year will be subject 
to an overall limit of 200% of 
salary.

The 2020 awards will be 
granted under the rules of the LTIP 
approved by shareholders on 23 
January 2013. 

Awards of nil cost share options or 
conditional shares may be made. 
Awards may be settled in cash at 
the election of the Committee.

The vesting of awards will be 
subject to the achievement of 
specified performance conditions 
based on the financial reporting 
period ending 3rd October 
2020. 

The Executive Directors will be 
required to retain 50% of the 
shares vesting (net of tax) until the 
fifth anniversary of grant.

SHAREHOLDING GUIDELINE
The Executive Directors are subject to a shareholding requirement to build and maintain a shareholding in Topps Tiles equivalent to 200% 
of salary for the Chief Executive and 150% of salary for the Chief Financial Officer.

LTIP AND 2020 AWARDS ADDITIONAL INFORMATION
The Committee has the right to reduce, cancel or impose further conditions on unvested or unexercised awards if there has been a material 
misstatement of the Company’s financial results, a material failure of risk management by the Company or if there has been serious 
reputational damage to the Company as a result of the participant’s misconduct or otherwise.

For up to two years following the payment of a long-term incentive award, the Committee may require the repayment of some or all of 
the award if an act or omission or a failure to apply reasonable skill and judgement leads to a material loss to the Group or serious 
reputational damage to the Group or a material misstatement of the Group’s financial statements.

EXPLANATION OF PERFORMANCE MEASURES CHOSEN FOR THE INCENTIVE SCHEMES
Performance measures are selected that are aligned with the performance of the Group and the interests of shareholders. Stretching 
performance targets are set each year for the annual bonus and long-term incentive awards. When setting these performance targets, the 
Committee will take into account a number of different reference points, which may include the Company’s business plans and strategy 
and the economic environment. Full vesting will only occur for what the Committee considers to be a stretching performance. 

The annual bonus can be assessed against financial and individual/strategic measures as determined by the Committee. The Committee 
considers that profit before tax is a key performance metric for the annual bonus and specific strategic objectives for each Director, which 
are aligned to delivering the overall business strategy, encourage behaviours which facilitate profitable growth and the future development 
of the business.

Long-term performance measures are chosen by the Committee to provide a robust and transparent basis on which to measure the 
Company’s performance over the longer term and to provide alignment with the business strategy. They are selected to be aligned with the 
interests of shareholders and to drive business performance whilst not encouraging excessive risk-taking. 

The Committee retains the ability to adjust or set different performance measures for the annual bonus and share awards if events 
occur (such as a change in strategy, a material acquisition and/or a divestment of a Group business or a change in prevailing market 
conditions) which cause the Committee to determine that the measures are no longer appropriate and that amendment is required so that 
they achieve their original purpose.

Awards and options may be adjusted in the event of a variation of share capital in accordance with the rules of the LTIP.

58

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017OUR GOVERNANCE
DIRECTORS’ REMUNERATION REPORT

ILLUSTRATIONS OF APPLICATION OF REMUNERATION POLICY FOR 2017/18

M T M Williams

R Parker

)

0
0
0
£

’

(

n
o

i
t

a
r
e
n
u
m
e
r

£484k

£1,288k

31%

31%

£886k

23%

23%

l

t

a
o
T

100%

54%

38%

)

0
0
0
£

’

(

n
o

i
t

a
r
e
n
u
m
e
r

l

t

a
o
T

£570k

23%

23%

£314k

£826k

31%

31%

100%

54%

38%

Minimum
performance

Performance
in line with
expectations

Maximum
performance

Minimum
performance

Performance
in line with
expectations

Maximum
performance

■ Base salary, benefits, pensions  
■ Annual bonus

■ LTIP  

■ Base salary, benefits, pensions  
■ Annual bonus

■ LTIP  

In illustrating the potential reward, the following assumptions have been made: 

Fixed pay

Annual bonus

LTIP*

MINIMUM PERFORMANCE

PERFORMANCE IN LINE 
WITH EXPECTATIONS

MAXIMUM PERFORMANCE

Fixed elements of remuneration 
only – base salary (being the 
salary as at 1 October 2017), 
benefits as disclosed in the single 
figure table on page 63 for the 
year 2016/17 and pension of 
12.5% of salary.

No bonus.

No LTIP vesting.

50% of salary awarded for 
achieving target performance. 

100% of salary awarded for 
achieving maximum performance. 

50% of maximum award vesting 
(equivalent to 50% of salary) for 
achieving target performance.

100% of maximum award vesting 
(equivalent to 100% of salary) for 
achieving maximum performance.

* 

LTIP awards are included in the scenarios above at face value with no share price movement included.

NON-EXECUTIVE DIRECTORS

Purpose and  
link to strategy

Sole element of Non-Executive 
Director remuneration, set at 
a level that reflects market 
conditions and is sufficient 
to attract individuals with 
appropriate knowledge and 
experience.

Approach of the Company

Fees are normally reviewed annually.

Fees paid to Non-Executive Directors for their services are approved by the Board. Fees may include a basic fee 
and additional fees for further responsibilities (for example, chairmanship of Board committees or holding the office 
of senior independent director). Fees are based on the level of fees paid to Non-Executive Directors serving on the 
boards of similar-sized UK listed companies and the time commitment and contribution expected for the role. Typically, 
any fee increase will be in line with the wider workforce. Fee increases may be awarded above this level in certain 
circumstances such as (but not limited to):

•  where there has been a change in market practice;

•  where there has been a change in the size and complexity of the Company; or

•  where there has been an increase in the Non-Executive Director’s time commitment to the role.

Overall fees paid to Non-Executive Directors will remain within the limits set by the Company’s Articles of Association.

Non-Executive Directors cannot participate in any of the Company’s share options schemes and are not eligible to 
join the Company’s pension scheme. Non-Executive Directors may be eligible to receive benefits such as the use of 
secretarial support, travel costs (including any tax incurred thereon) or other benefits that may be appropriate.

59

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017 
 
 
 
 
 
Directors’ Remuneration Report

APPROACH TO RECRUITMENT REMUNERATION
The policy aims to facilitate the appointment of individuals of sufficient calibre to lead the business and execute the strategy effectively for 
the benefit of shareholders. When appointing a new Executive Director, the Committee seeks to ensure that arrangements are in the best 
interests of the Company and not to pay more than is appropriate.

The Committee will take into consideration a number of relevant factors, which may include the calibre of the individual, the candidate’s 
existing remuneration package, and the specific circumstances of the individual including the jurisdiction from which the candidate was 
recruited.

When hiring a new Executive Director, the Committee will typically align the remuneration package with the above Policy for existing 
Directors. The Committee may include other elements of pay which it considers are appropriate, however, this discretion is capped and is 
subject to the principles and the limits referred to below. 

• Base salary will be set at a level appropriate to the role and the experience of the Executive Director being appointed. This may 

include agreement on future increases up to a market rate, in line with increased experience and/or responsibilities, subject to good 
performance, where it is considered appropriate.

• Pension and benefits will be provided in line with the above Policy.

• The Committee will not offer non-performance related incentive payments (for example a “guaranteed sign-on bonus”). 

• Others elements may be included in the following circumstances:

 — an interim appointment being made to fill an Executive Director role on a short-term basis;
 — if exceptional circumstances require that the Chairman or a Non-Executive Director takes on an executive function on a short-term  

 basis;

 — if an Executive Director is recruited at a time in the year when it would be inappropriate to provide a bonus or long-term incentive 

award for that year as there would not be sufficient time to assess performance. Subject to the limit on variable remuneration set out 
below, the quantum in respect of the months employed during the year may be transferred to the subsequent year so that reward is 
provided on a fair and appropriate basis;

 — if the Executive Director will be required to relocate in order to take up the position, it is the Company’s policy to allow reasonable 

relocation, travel and subsistence payments. Any such payments will be at the discretion of the Committee. 

• The Committee may also alter the performance measures, performance period and vesting period of the annual bonus or LTIP, subject 
to the rules of the LTIP, if the Committee determines that the circumstances of the recruitment merit such alteration. The rationale will be 
clearly explained in the following Directors’ Remuneration Report.

• The maximum level of variable remuneration which may be granted (excluding “buyout” awards as referred to below) is 300% of salary. 

Any share awards referred to in this section will be granted as far as possible under the Company’s existing share plans. If necessary, and 
subject to the limits referred to above, recruitment awards may be granted outside of these plans as permitted under section 9.4.2 (2) of 
the Listing Rules which allows for the grant of awards to facilitate, in unusual circumstances, the recruitment of an Executive Director.

The Committee may make payments or awards in respect of hiring an employee to “buyout” remuneration arrangements forfeited on 
leaving a previous employer. In doing so the Committee will take account of relevant factors including any performance conditions 
attached to the forfeited arrangements and the time over which they would have vested. The Committee will generally seek to structure 
buyout awards or payments on a like-for-like basis to the remuneration arrangements forfeited. Any such payments or awards are limited to 
the expected value of the forfeited awards. Where considered appropriate, such special recruitment awards will be liable to forfeiture or 
“malus” and/or “clawback” on early departure.

Where a position is filled internally, any ongoing remuneration obligations or outstanding variable pay elements shall be allowed to 
continue according to the original terms.

Fees payable to a newly-appointed Chairman or Non-Executive Director will be in line with the fee policy in place at the time of 
appointment.

60

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017OUR GOVERNANCE
DIRECTORS’ REMUNERATION REPORT

SERVICE CONTRACTS
It is the Company’s policy that Executive Directors are offered permanent contracts of employment with a twelve month notice period. 
Under an event of contract termination any severance payment would be subject to negotiation but would be with regard to length of 
service and prevailing notice period.

Company policy also states that Non-Executive Directors should have contracts of services with an indefinite term providing for a maximum 
of six months’ notice. The role of Chairman is also Non-Executive, with an indefinite term contract and a maximum six months’ notice.

PAYMENTS FOR LOSS OF OFFICE
The principles on which the determination of payments for loss of office will be approached are set out below:

PAYMENT IN  
LIEU OF NOTICE

ANNUAL BONUS

Policy

The Company has discretion to make a payment in lieu of notice. Such a payment would be calculated 
by reference to basic salary and shall include compensation for any employer pension contributions for the 
unexpired period of notice. The payment may also include compensation for benefits for the period.

This will be at the discretion of the Committee on an individual basis and the decision as to whether or not 
to award a bonus in full or in part will be dependent on a number of factors, including the circumstances 
of the individual’s departure and their contribution to the business during the bonus period in question. Any 
bonus amounts paid will typically be pro-rated for time in service during the bonus period and will, subject to 
performance, be paid at the usual time (although the Committee retains discretion to pay the bonus earlier in 
appropriate circumstances).

LTIP

The extent to which any unvested award will vest will be determined in accordance with the rules of the LTIP. 

Unvested awards will normally lapse on cessation of employment. However, if the participant leaves due to 
death, illness, injury, disability, sale of his employer or any other reason at the discretion of the Committee, 
the Committee shall determine whether the award will vest at cessation or at the normal vesting date. In either 
case, the extent of vesting will be determined by the Committee taking into account the extent to which the 
performance condition is satisfied and, unless the Committee determines otherwise, the period of time elapsed 
from the date of grant to the date of cessation relative to the performance period. Awards may then be 
exercised during such period as the Committee determines. 

Awards which have already vested at the date of cessation may be exercised for such period as the Committee 
determines. 

CHANGE OF CONTROL

The extent to which unvested awards will vest will be determined in accordance with the rules of the LTIP. 

Awards under the LTIP will vest early on a takeover, merger or other relevant corporate event. The Committee 
will determine the level of vesting taking into account the extent to which the performance condition is satisfied 
and, unless the Committee determines otherwise, the period of time elapsed from the date of grant to the date 
of the relevant corporate event relative to the performance period. The Committee has discretion under the rules 
of the LTIP to vest awards on a different basis. 

MITIGATION

The Committee’s practice is that if an Executive Director’s employment is terminated any compensation payment 
will be calculated in accordance with normal legal principles including the application of mitigation to the extent 
appropriate to the circumstances of the termination. 

ALL EMPLOYEE  
SHARE PLANS

Payments may be made either in the event of a loss of office or a change of control under the all employee 
share plans, which are governed by the rules and the legislation relating to such tax qualifying plans. There is 
no discretionary treatment for leavers or on a change of control under these schemes.

In appropriate circumstances, payments may also be made in respect of accrued holiday, outplacement and 
legal fees.

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61

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Directors’ Remuneration Report

Where a buyout award is made under section 9.4.2 (2) of the Listing Rules then the leaver provisions would be determined at the time of 
the award.

The Committee reserves the right to make additional exit payments where such payments are made in good faith in discharge of an 
existing legal obligation (or by way of damages for breach of such an obligation) or by way of settlement or compromise of any claim 
arising in connection with the termination of a Director’s office or employment. 

Where the Committee retains discretion it will be used to provide flexibility in certain situations, taking into account the particular 
circumstances of the Director's departure and performance.

There is no entitlement to any compensation in the event of a Non-Executive Director's appointment being terminated.

EXISTING CONTRACTUAL ARRANGEMENTS
The Committee retains discretion to make any remuneration payment or payment for loss of office outside the policy in this report:

• where the terms of the payment were agreed before the policy came into effect; 

• where the terms of the payment were agreed at a time when the relevant individual was not a Director of the Company and, in the 

opinion of the Committee, the payment was not in consideration of the individual becoming a Director of the Company; and

• to satisfy contractual commitments under legacy remuneration arrangements.

For these purposes, “payments” includes the satisfaction of awards of variable remuneration and, in relation to an award over shares, the 
terms of the payment are agreed at the time the award is granted. 

POLICY FOR THE REMUNERATION OF EMPLOYEES MORE GENERALLY
Remuneration arrangements are determined throughout the Group based on the same principle that reward should be achieved for 
delivery of the business strategy and should be sufficient to attract, retain and motivate high-calibre employees. 

When determining the remuneration arrangements for Executive Directors, the Committee takes into consideration, as a matter of course, 
the pay and conditions of employees throughout the Group. In particular, the Committee is kept informed on:

• salary increase for the general employee population;

• overall spend on annual bonus; and

• participation levels in the annual bonus and share plans.

Although no consultation with employees takes place in relation to determining the remuneration policy for Directors, the Group has 
various ways of engaging employees collectively, as teams and one-to-one which provide a forum for employees to express their views 
on the Company’s executive and wider employee reward policies. The Chair of the Remuneration Committee is available to meet with the 
employee consultation group if requested.

STATEMENT OF CONSIDERATION OF SHAREHOLDER VIEWS
The Committee is committed to an ongoing dialogue with shareholders and welcomes feedback on Directors’ remuneration. Prior to this 
Remuneration Policy being formally put to shareholders, the Committee engaged with major shareholders and institutional bodies setting 
out the proposals and rationale for the changes on variable pay arrangements for Executive Directors.

62

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017OUR GOVERNANCE
DIRECTORS’ REMUNERATION REPORT

ANNUAL REPORT ON REMUNERATION
SINGLE FIGURE TABLE
(AUDITED INFORMATION)
The tables below detail the total remuneration receivable by each Director for the 52 week period ended 30 September 2017 and the 
52 week period ended 1 October 2016.

2016/17

EXECUTIVE DIRECTORS

M T M Williams

R Parker

NON-EXECUTIVE DIRECTORS

D Shapland

A King

K Down

C Tiney

2015/16

EXECUTIVE DIRECTORS

M T M Williams

R Parker

NON-EXECUTIVE DIRECTORS

D Shapland

A King

K Down

C Tiney

Salary 
and fees 
£’000

Benefits 
£’000

Annual 
bonus 
£’000

LTIP 
£’000

Pension 
£’000

Total 
remuneration 
£’000

394

250

124

43

43

44

31

26

2

–

–

–

Salary 
and fees 
£’000

Benefits 
£’000

387

246

122

42

42

43

31

26

7

1

–

1

35

23

–

–

–

–

Annual 
bonus 
£’000

260

165

–

–

–

–

256

158

–

–

–

–

49

27

–

–

–

–

765

484

126

43

43

44

LTIP 
£’000

Pension
£’000

Total 
remuneration 
£’000

339

203

–

–

–

–

49

29

–

–

–

–

1066

669

129

43

42

44

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63

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Directors’ Remuneration Report

The figures in the single figure tables above are derived from the following:

SALARY  
AND FEES

BENEFITS

PENSION

ANNUAL 
BONUS

LTIP

The amount of salary/fees received in the period.

The taxable value of benefits received in the period. These are principally life insurance, income protection, 
private medical insurance, company car or car allowance, fuel allowance and the value of SAYE scheme 
options granted during the period. The value attributable to Sharesave scheme options is calculated on the 
following basis: Monthly contribution x 12 x 20% (being the discount applied to market value in determining the 
exercise price). In the case of the Non-Executive Directors taxable expenses are shown as being paid by way of 
benefits.

The pension figure represents the cash value of Company pension contributions paid to the Executive Directors 
as part of the Company’s defined contribution scheme or as a cash supplement taken in lieu of contributions to 
the pension plan. Rob Parker has chosen to take a cash supplement.

The annual bonus is the cash value of the bonus earned in respect of the period. A description of performance 
against the objectives which applied for the period is provided on page 65.

The LTIP figure for the period 2016/17 represents the awards granted on12 December 2014. The awards 
were based on cumulative EPS performance over three financial years to 30 September 2017 and will vest at 
86.7% on 28 November 2017. The estimated value of the vested shares is based on a share price of 82.17 
pence being the market value of the Company’s shares for the last quarter of the 52 week period ended  
30 September 2017.

The LTIP figure stated for the period 2015/16 represents the value of awards granted under the Topps Tiles 
Plc 2013 Long Term Incentive Plan on the 17 December 2013. The awards were based on cumulative EPS 
performance over three financial years to 1 October 2016 and vested at 100% on 29 November 2016. The 
estimated value of the vested shares is based on a share price of 113 pence being the market value of the 
Company’s shares for the last quarter of the 52 week period ended 1 October 2016.

INDIVIDUAL ELEMENTS OF REMUNERATION
(AUDITED INFORMATION)

BASE SALARY AND FEES
Base salaries for individual Directors are reviewed annually by the Committee and are set with reference to the Remuneration Policy. 
During the period the following changes to base salary were made with effect from 1 October 2017:

M T M Williams

R Parker

Base salary  
1 October 
2016

Base salary  
1 October 
2017

£394,147

£402,030

£250,604

£255,616

% increase

2%

2%

The base salary increases for Matthew Williams and Rob Parker awarded in 2017 are in line with the range of salary increases across 
the Group. 

64

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017OUR GOVERNANCE
DIRECTORS’ REMUNERATION REPORT

The Non-Executive Directors’ fees are reviewed annually with any changes effective from 1 October. Details of the current fee policy for 
the Non-Executive Directors are set out in the table below. The fee increased in 2017 in line with the increase for the wider workforce.

Chairman’s fee

Non-Executive Directors’ Basic fee

Additional fees

Senior Independent Director/Chair of Remuneration Committee

Chair of the Nominations and Governance Committee

Chair of the Audit Committee

Fees 
1 October 
2016

Fees  
1 October 
2017

£124,236

£126,720

£37,805

£38,561

£6,336

£5,280

£5,280

£6,462

£5,385

£5,385

% increase

2%

2%

2%

2%

2%

TOTAL PENSION ENTITLEMENTS
During the year the Company pension benefit represented 12.5% of salary for the Executive Directors (paid as cash in lieu in respect of 
Rob Parker) and is in line with the Remuneration Policy. 

ANNUAL BONUS
For the 52 week period ended 30 September 2017, the maximum annual bonus opportunity was 100% of salary. To encourage 
behaviours which facilitate profitable growth and future development of business, up to 80% of salary could be earned based on adjusted 
PBT performance and up to 20% of salary could be earned for the achievement of individual objectives specifically delivering the strategic 
plan. 

The following table sets out the bonus pay-out to the Executive Directors for 2016/2017 and how this reflects performance for the period:

Adjusted PBT1 

Strategic objectives:
Cost Control

Average Transaction Value (“ATV”)

Gross margin

Customer Service

Total bonus earned

Weighting

Threshold

Stretch

Executive 
Director bonus 
earned as a 
percentage of 
salary

Actual 
performance

80%

£20.7 million

£25.3 million

£18.6 million 

5%

5%

5%

5%

£113.5m

>£70.66

61.8%

79.5%

£112.5m

>£72.26

62.2%

80.5%

 £110.0m

£70.79

61.1%

80.2%

0%

5%

1%

0%

3%

9%

1.  Adjusted PBT as defined in the Financial Review section of this report.

ANNUAL BONUS FOR 2017/18
The maximum annual bonus opportunity for the 2017/18 financial year remains 100% of salary. Up to 20% of salary will continue to 
be focused upon achievement of individual objectives specifically delivering the strategic plan and 80% will be based on challenging 
adjusted PBT targets. The strategic objectives for 2017/18 are based on average transaction value, customer service, working capital 
and colleague engagement and other strategic targets. 

The Committee considers that the actual annual bonus targets are commercially sensitive and should therefore remain confidential to 
the Company at this stage. However, the Remuneration Committee will continue to disclose how the bonus pay-out delivered relates to 
performance against the targets on a retrospective basis.

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65

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Directors’ Remuneration Report

LONG-TERM INCENTIVES 
(AUDITED INFORMATION)
AWARDS VESTING IN RESPECT OF THE FINANCIAL YEAR
The LTIP awards granted in December 2014 were based on cumulative adjusted EPS targets over the three financial years to 30 
September 2017. The performance targets for the awards were as follows:

Cumulative Adjusted EPS for the period 2014/15 to 2016/17

Percentage of the award that will vest

23.02 pence 

25%

Greater than 23.02 pence but less than 24.83 pence

Determined on a straight-line basis between 25% and 100%

24.83 pence

100%

Adjusted EPS is defined as stated in the Company’s accounts for the relevant financial period excluding exceptional items. Cumulative EPS 
over the three year period was 24.51 pence. This resulted in 86.7% of the award vesting. Details of the awards vesting to the individual 
Directors are set out in the table below:

M T M Williams

R Parker

Type of award

Nil-cost option

Nil-cost option

Number of 
shares granted 

359,159

221,833

% Vesting

86.7%

 86.7% 

Number of 
shares vesting

Value of shares 
on vesting*

Vesting Date†

311,391

 £255,870 

28 November 2017

192,333

 £158,040

28 November 2017

*   Based on the average share price over the last quarter of the 52 week period to 30 September 2017 of 82.17 pence.
†  The awards can be exercised any time until 14 December 2024. 

AWARDS GRANTED DURING THE FINANCIAL YEAR
(AUDITED INFORMATION)
For the 52 week period ended 30 September 2017 the following awards were granted to Executive Directors on 16 December 2016:

M T M Williams

R Parker

Type of award

Nil-cost option

Nil-cost option

Percentage 
of salary

Number of 
shares

Face value 
at grant1

% of award 
vesting at 
threshold

Performance 
period

100%

100%

389,589

394,147 

247,706

250,604

25%

25%

3 years

3 years

1.  Valued using a share price of 101.17 pence based on the average three-day share price ending on 7 October 2016.

The awards will vest based on the following Cumulative Adjusted EPS targets:

Cumulative Adjusted EPS for the period 2016/17 to 2018/19

Percentage of the award that will vest

29.84 pence 

25%

Greater than 29.84 pence but less than 32.29 pence

Determined on a straight-line basis between 25% and 100%

32.29 pence

100%

Adjusted EPS is defined as stated in the Company’s accounts for the relevant financial period excluding exceptional items and subject to 
such adjustments as the Board in its discretion determines are fair and reasonable.

These targets equate to adjusted EPS growth of c.7% growth from the 2015/16 outturn for 25% vesting and c.11% for 100% vesting.

Notwithstanding the Cumulative Adjusted EPS targets calculated above, the extent to which the awards will vest will be subject to the 
Committee's assessment of the quality of earnings over the performance period. The Committee may reduce the extent to which the award 
would otherwise vest if the Committee determines that the Cumulative Adjusted EPS achieved is not consistent with the achievement of 
commensurate underlying financial performance taking into account such factors as the Committee considers appropriate, including market 
share, margin performance, net debt, overall returns to shareholders and shareholder value creation.

66

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017OUR GOVERNANCE
DIRECTORS’ REMUNERATION REPORT

2020 AWARDS
In accordance with approved Remuneration Policy on 20 March 2017, the Executive Directors were granted awards to align them with 
the 2020 Incentive Plan already rolled out to other members of the management team. The 2020 awards for the Executive Directors 
comprise a one-off award of shares worth up to 100% of salary with the number of shares calculated using a share price of 147.75p 
(being the share price used when the awards were granted to participants from Store Managers to the Leadership Team, below the 
Executive Committee). 

M T M Williams

R Parker

Percentage of 
salary

Number of 
shares1

Face value 
at grant2

% of award 
vesting at 
threshold

Performance 
period

100%

100%

262,824

254,282

167,107

161,676

100%

100%

3yrs

3yrs

Type of award

Nil-cost option

Nil-cost option

1.  The number of shares was cumulated using a share price of 147.75p (being the share price used when the awards were granted to participants from Store Managers to the 

Leadership Team, below Executive Committee).

2.  The face value is shown using the actual share price at the date of grant of 96.8p.

The awards were subject to the following conditions based on performance in the financial year 2019/2020 of £300 million together 
with an underpin of a minimum of £38m Adjusted PBT. 

Sales 

Adjusted profit before tax

2019/2020

£300m

£38m

Both the sales and PBT targets must be achieved for the awards to vest.  If the targets are achieved the awards will vest at 100% but the 
Executive Directors will be required to retain 50% of the net of tax shares vesting under the award until January 2022 (the fifth anniversary 
of grant).

LONG-TERM INCENTIVES FOR 2017/18
LTIP AWARDS
No changes to the quantum or performance conditions are proposed. The maximum LTIP opportunity will remain at 100% of salary and 
the proportion of the award vesting for threshold performance remains at 25% of salary. 

The awards will vest based on the following Cumulative Adjusted EPS targets that equate to straight-line adjusted EPS growth of c.7% 
growth from the 2017/18 outturn for 25% vesting and c.11% for 100% vesting. The Remuneration Committee considers that both the 
threshold can stretch targets are challenging in the light of the growth environment and current business expectation.

Cumulative Adjusted EPS for the period 2017/18 to 2019/20

Percentage of the award that will vest

23.52 pence 

25%

Greater than 23.52 pence but less than 25.37 pence

Determined on a straight-line basis between 25% and 100%

25.37 pence

100%

Adjusted EPS is defined as stated in the Company’s accounts for the relevant financial period excluding exceptional items and subject to 
such adjustments as the Board, in its discretion, determines are fair and reasonable.

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67

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Directors’ Remuneration Report

ALL EMPLOYEE SHARE PLANS
The Executive Directors may participate in the Company’s all employee share plans, the Topps Tiles Plc SAYE Scheme (SAYE Scheme) and 
the Topps Tiles Plc Share Incentive Plan (SIP), on the same basis as other employees. 

The SAYE Scheme provides an opportunity to save a set monthly amount (currently up to £500) over three years towards the exercise of a 
discounted share option, which is granted at the start of the three years. 

The SIP provides an opportunity for employees to buy shares from their pre-tax remuneration up to the limit permitted by the relevant tax 
legislation (currently £1,800 per year). No matching shares are awarded. 

Options and awards under these plans are not subject to performance conditions.

The following SAYE options were granted to the Executive Directors during the financial year ended 30 September 2017:

M T M Williams

R Parker

Type of award1

Number of 
shares

Face value 
at grant2

3yr Discounted share option

3yr Discounted share option

5,142

5,142

£4,281

£4,281

3. 

In accordance with the scheme rules, the options are granted with an exercise price set at a discount of up to 20% to the market value of a share when the invitations to  
acquire the option are issued. For the awards granted in 2016/17 the share price at the date of invitation was 87.00 pence and the exercise price is 70.00 pence per 
share. In accordance with the scheme rules, the exercise of the options is not subject to any performance condition. 

4.  The face value of the award is calculated by multiplying the number of shares under option by the market value of a share on the date of grant (being 83.25 pence for these 

options granted on 26 January 2017).

STATEMENT OF DIRECTORS’ SHAREHOLDING AND SHARE INTERESTS
(AUDITED INFORMATION)
In order to further align the Executive Directors’ long-term interests with those of shareholders and in accordance with the Remuneration 
Policy, the Committee introduced new shareholding guidelines, effective from the 2017 AGM, which required that Executive Directors 
build up a shareholding or two times salary for the CEO and 1.5 times salary for the CFO. The table below sets out the number of shares 
held or potentially held by Directors (including their connected persons where relevant) as at 30 September 2017:

M T M Williams 

R Parker 

The interests of each Executive Director of the Company as at 30 September 2017 were as follows:

Shareholding 
guidelines

200%

150%

Current 
shareholding  
(as % of salary)

 452% 

 182% 

Type

Owned 

Exercised 
during  
the year

Vested

Unvested 
and 
subject to 
performance 
conditions

Unvested 
and not 
subject to 
performance 
conditions

Total as at  
30 
September 
2017

Shares

 1,720,749

n/a

n/a

n/a

n/a

1,720,749

LTIP shares

SAYE options

n/a

n/a

Shares

 377,893

LTIP shares

SAYE options

n/a

n/a

Shares

Shares

Shares

Shares

80,000

n/a

15,480

n/a

n/a  1,206,222  1,274,396

n/a  2,480,618

n/a

n/a

 n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

16,613

16,613

n/a

377,893

 423,734

 803,757

n/a  1,227,491

n/a

n/a

n/a

n/a

n/a

n/a

 21,337

 21,337

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

80,000

n/a

15,480

n/a

Director

Executive Directors

M T M Williams

R Parker

Non-Executive Directors

D Shapland

K Down

C Tiney

A King

Note. Directors' shareholdings include shares held by their closely associated persons where relevant.

68

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017GOVERNANCE
DIRECTORS’ REMUNERATION REPORT

There have been no changes in the Directors’ shareholdings between 30 September 2017 and the date of this report.

PAYMENTS MADE TO FORMER DIRECTORS DURING THE PERIOD
(AUDITED INFORMATION)
There have been no payments to former Directors during the period.

PAYMENTS FOR LOSS OF OFFICE MADE DURING THE PERIOD
(AUDITED INFORMATION)
No payments for loss of office were made in the period to any Director of the Company.

PERFORMANCE GRAPH
The graph below shows the TSR performance for the Company’s shares in comparison to the FTSE Small Cap Index for the eight years 
to 30 September 2017. For the purposes of the graph, TSR has been calculated as the percentage change during the eight-year period 
in the market price of the shares, assuming that dividends are reinvested. The graph shows the value, by the end of the 2016/2017 
financial year, of £100 invested in the Group over the last eight financial years compared with £100 invested in the FTSE Small Cap 
Index which the Directors believe is the most appropriate comparative index.

300

250

200

150

100

50

0

2009

2010

2011

2012

2013

2014

2015

2016

2017

Topps Tiles

FTSE Small Cap Index

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69

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Directors’ Remuneration Report

HISTORICAL CHIEF EXECUTIVE REMUNERATION OUTCOMES
The table below shows details of the total remuneration and annual bonus and LTIP vesting (as a percentage of the maximum opportunity) 
for the Chief Executive over the last eight financial years.

52 week period ended 30 September 2017 

52 week period ended 2 October 2016

53-week period ended 3 October 2015

52 week period ended 27 September 2014

52 week period ended 28 September 2013

52 week period ended 29 September 2012

52 week period ended 1 October 2011

Total  
remuneration
£’000

Annual bonus as 
a % of maximum 
opportunity

LTIP as a % 
of maximum 
opportunity

765

1,180

2,0271

849

564

579

384

9%

67%

83%

99%

46.3%

35.2%

0%

86.7%

100%

100%

n/a

n/a

n/a

n/a

1.  Restated to include the value of the January 2013 LTIP award which vested in January 2016 based on performance to 3 October 2015.

CEO PAY INCREASE IN RELATION TO ALL EMPLOYEES
The table below sets out in relation to salary, taxable benefits and annual bonus the percentage change in remuneration for Matthew 
Williams compared to the wider workforce. For these purposes, the wider workforce includes all employees.

Percentage change

Salary

Taxable benefits

Annual bonus

CEO

1.8%

0%

Wider 
workforce

2.4%

4.9%

-86.5%

-50.5%

SPEND ON PAY
The following table sets out the percentage change in dividends and the overall expenditure on pay (as a whole across the organisation):

Dividends and share buybacks

Overall expenditure on pay

52 week  
period ended  
1 October 2017

53-week  
period ended 
1 October 2016

3.4 pence per share

3.5 pence per share

£50,548,000

£53,816,000

Percentage  
change

- 2.9%

- 6.1% 

CONSIDERATION BY THE DIRECTORS OF MATTERS RELATING TO DIRECTORS’ REMUNERATION
The Committee is composed of the Company’s independent Non-Executive Directors, Claire Tiney (Chairman), Andy King and Keith 
Down. The Company Secretary attends the meetings as secretary to the Committee.

The role of the Committee is to:

• Determine the pay and benefits of the Executive Directors in accordance with the Remuneration Policy.
• Determine the short and long-term incentives for Executive Directors in accordance with the Remuneration Policy.
• To determine awards against incentive schemes.
• To consult with major shareholders about changes to these incentive schemes.
• To determine fees payable to the Non-Executive Chairman.
• To review the Remuneration Report.
• To monitor the level and structure of remuneration for senior management.

70

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017GOVERNANCE
DIRECTORS’ REMUNERATION REPORT

ADVISERS
The Committee is assisted in its work by the Chief Executive Officer and Chief Financial Officer. The Chief Executive Officer is consulted 
on the remuneration of those who report directly to him and also of other senior executives. No Executive Director or employee is present 
or takes part in discussions in respect of matters relating directly to their own remuneration. 

New Bridge Street has been appointed as its independent adviser. New Bridge Street is a trading name of Aon Hewitt Limited.

Adviser

Details of appointment

New Bridge Street

Appointed by the Committee  
in March 2016

Fees paid by the Company for advice to the  
Committee and basis of charge

Other services provided to the 
Company in the 52 week period 
ended 30 September 2017

£22,943.50 (excluding VAT)

None

Charged on a time/cost basis or fixed fee 
dependent on the nature of the project.

New Bridge Street is a member of the Remuneration Consultants Group and adhere to its Code of Conduct. The Remuneration Committee 
is satisfied that the advice received from New Bridge Street during the year has been objective and independent.

STATEMENT OF VOTING AT LAST AGM
The following table sets out actual voting in respect of the resolution to approve the Directors’ Remuneration Report at the Company’s 
Annual General Meeting on 26 January 2017:

Resolution

Votes for

% of vote

Votes 
against

% of vote

Discretion

% of vote

Votes 
withheld

Approve Remuneration Report

115,007,901

89.18% 13,933,302

10.80%

22,389

0.02% 1,272,181

The following table sets out the actual voting in respect of the resolution to approve the Directors' Remuneration Policy at the Company’s 
Annual General Meeting on 26 January 2017:

Resolution

Approve Directors'  
Remuneration Policy

Votes for

% of vote

Votes 
against

% of vote

Discretion

% of vote

Votes 
withheld

117,880,410

94.81

6,434,637

5.18

6,889

0.01

5,913,837

APPROVAL
This report was approved by the Board on 28 November 2017 and signed on its behalf by:

CLAIRE TINEY | CHAIRMAN OF THE REMUNERATION COMMITTEE

28 November 2017

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71

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Our Financials

72

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017OUR FINANCIALS

CONTENTS

Independent Auditor's Report
Consolidated Statement of 
Financial Performance
Consolidated Statement of 
Comprehensive Income
Consolidated Statement of  
Financial Position
Consolidated Statement of 
Changes in Equity
Consolidated Cash Flow Statement
Notes to the Financial Statements
Company Balance Sheet
Notes to the Company Financial 
Statements

74
80

80

81

82

83
84
112
113

PICTURED

RegalTM Wave Shadow porcelain  
wall and floor tile

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Independent Auditor’s Report to  
the Members of Topps Tiles Plc 

REPORT ON THE AUDIT OF THE FINANCIAL STATEMENTS

OPINION
In our opinion:

• the financial statements give a true and fair view of the state of the Group’s and of the parent Company’s 

affairs as at 30 September 2017 and of the Group’s profit for the 52 week period then ended;

• the Group financial statements have been properly prepared in accordance with International Financial 

Reporting Standards (IFRSs) as adopted by the European Union;

• the parent Company financial statements have been properly prepared in accordance with United Kingdom 
Generally Accepted Accounting Practice including Financial Reporting Standard 101 “Reduced Disclosure 
Framework”; and

• the financial statements have been prepared in accordance with the requirements of the Companies Act 

2006 and, as regards the Group financial statements, Article 4 of the IAS Regulation.

We have audited the financial statements of Topps Tiles Plc (the "parent Company") and its subsidiaries (the "Group") which comprise:

• the Consolidated Statement of Financial Performance;

• the Consolidated Statement of Comprehensive Income;

• the Consolidated Statement of Financial Position;

• the Consolidated Statement of Changes in Equity; 

• the Consolidated Cash Flow Statement;

• the Parent Company Balance Sheet;

• the related notes 1 to 30 of the Consolidated Financial Statements; and

• the related notes 1 to 7 of the Parent Company Financial Statements. 

The financial reporting framework that has been applied in the preparation of the Group financial statements is applicable law and IFRSs 
as adopted by the European Union. The financial reporting framework that has been applied in the preparation of the parent Company 
financial statements is applicable law and United Kingdom Accounting Standards, including FRS 101 “Reduced Disclosure Framework” 
(United Kingdom Generally Accepted Accounting Practice).

BASIS FOR OPINION
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities 
under those standards are further described in the auditor’s responsibilities for the audit of the financial statements section of our report. 

We are independent of the Group and the parent Company in accordance with the ethical requirements that are relevant to our audit of 
the financial statements in the UK, including the FRC’s Ethical Standard as applied to listed public interest entities, and we have fulfilled our 
other ethical responsibilities in accordance with these requirements. We confirm that the non-audit services prohibited by the FRC’s Ethical 
Standard were not provided to the Group or the parent Company.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

SUMMARY OF OUR AUDIT APPROACH 

Key audit matters

The key audit matters that we identified in the current year were:

• Inventory valuation; and

• Property provisions.

Within this report, any new key audit matters are identified with 
as the prior year are identified with 

.

 and any key audit matters which are the same 

Materiality

The materiality that we used in the current year was £867,000 which is 5% of statutory pre-tax profit.

Scoping

Our full scope audit procedures covered 99.9% of revenue (2016: 100%), 100.2% of profit before tax, offset by 
losses on consolidation elsewhere in the Group (2016: 100%) and 97.7% of net assets (2016: 100%).

During the 2016 financial year, the Group moved the majority of suppliers to net pricing agreements.  
Consequently, we did not identify supplier rebates to be a key audit matter for the current year audit.

Significant 
changes in our 
approach

74

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017OUR FINANCIALS
INDEPENDENT AUDITORS’ REPORT

CONCLUSIONS RELATING TO PRINCIPAL RISKS, GOING CONCERN AND VIABILITY STATEMENT

We have reviewed the Directors’ statement regarding the appropriateness of the going concern 
basis of accounting contained within note 2 to the financial statements and the Directors’ statement 
on the longer term viability of the Group contained within the Strategic Report on page 33.

We are required to state whether we have anything material to add or draw attention to in 
relation to:

• the disclosures on pages 33 to 36 that describe the principal risks and explain how they are 

being managed or mitigated;

• the Directors’ confirmation on page 33 that they have carried out a robust assessment of the 
principal risks facing the Group, including those that would threaten its business model, future 
performance, solvency or liquidity;

• the Directors’ statement in note 2 to the financial statements about whether they considered 
it appropriate to adopt the going concern basis of accounting in preparing them and their 
identification of any material uncertainties to the Group and the parent Company’s ability to 
continue to do so over a period of at least 12 months from the date of approval of the financial 
statements;

• the Directors’ explanation on page 33 as to how they have assessed the prospects of 

the Group, over what period they have done so and why they consider that period to be 
appropriate, and their statement as to whether they have a reasonable expectation that the 
Group will be able to continue in operation and meet its liabilities as they fall due over the 
period of their assessment, including any related disclosures drawing attention to any necessary 
qualifications or assumptions; or

• whether the Directors’ statements relating to going concern and the prospects of the Company 

required in accordance with Listing Rule 9.8.6R(3) are materially inconsistent with our 
knowledge obtained in the audit.

We confirm that we have 
nothing material to add 
or draw attention to in 
respect of these matters.

We agreed with the 
Directors’ adoption of the 
going concern basis of 
accounting and we did not 
identify any such material 
uncertainties. However, 
because not all future 
events or conditions can be 
predicted, this statement is 
not a guarantee as to the 
Group’s ability to continue 
as a going concern.

KEY AUDIT MATTERS 
Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial statements of 
the current period and include the most significant assessed risks of material misstatement (whether or not due to fraud) that we identified. 
These matters included those which had the greatest effect on: the overall audit strategy; the allocation of resources in the audit; and 
directing the efforts of the engagement team.

These matters were addressed in the context of our audit of the financial statements as a whole, and in forming our opinion thereon, and 
we do not provide a separate opinion on these matters.

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75

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017 
Independent Auditor’s Report to  
the Members of Topps Tiles Plc 

The significant changes in key audit matters identified are summarised on page 74

INVENTORY 

Key audit matter 
description

There is significant management judgement involved in assessing the inventory provisions relating to the decisions 
of discontinued product lines and the requirement for provisions based on forecast consumer trends and sales. 
There are also judgements involved in determining the provisions required for inventory loss from stores based on 
the average value of inventory loss and time from most recent full inventory count. In addition judgement exists in 
relation to the type and percentage of overhead costs to be capitalised into inventory. 

Given the size of the inventory balance, with inventory of £29.5 million (2016: £25.7 million) and the judgements 
noted above, we identified this as a key audit matter. 

Inventory valuation policy is included with note 2 to the accounts and reviewed by the Audit Committee as 
disclosed on page 48.

How the scope 
of our audit 
responded to the 
key audit matter

We challenged management’s assumptions in relation to the future sales prices of discontinued lines, as well as the 
calculation methodology, involved in calculating the inventory provisions for obsolete and aged stock.

We also performed analytical procedures over the overheads absorption method and tested a sample of 
overheads absorbed to determine whether the types of costs and value of overheads capitalised in inventory is 
appropriate. Substantive testing was performed on the accuracy and completeness of the information used in 
calculating the provisions, as well as in assessing the accuracy and level of overheads absorbed into inventory.

Key observations

Based on the work performed we have concluded that the inventory provisions related to obsolete and aged stock 
are appropriate and that the level of overheads absorbed in inventory is reasonable.

PROPERTY PROVISIONS 

Key audit matter 
description

The property provisions arise from the Group’s portfolio of 372 stores (2016: 351 stores). The appropriateness 
and completeness of onerous lease provisions (£1.7 million) and dilapidation provisions (£2.2 million) in relation to 
those stores is judgemental as they include an assessment of the likely future periods of which leasehold properties 
may be vacant and estimates of future costs of making good dilapidations.

Due to the size of the Group’s property portfolio and the sensitivity of the assumptions, property provisions were 
considered to be an area for potential fraud and one which had the most significant impact on the audit; we 
therefore identified it as a key audit matter.

Property provisions are included within the key sources of estimation uncertainty within note 2, and the balance 
sheet provisions are disclosed in note 20.

How the scope 
of our audit 
responded to the 
key audit matter

We assessed the appropriateness and completeness of onerous lease and dilapidations provisions by challenging 
management’s principal assumptions in identifying and providing for the Group’s at-risk properties, as well as the 
overall policy applied to the provisions.

Our audit team included property specialists who assisted us in evaluating management’s estimates, for example, 
those relating to the length of time anticipated to exit onerous lease arrangements on vacant or loss-making stores 
as well as recalculating provisions required on a sample basis.

We also challenged management’s assumptions in relation to the calculation of onerous leases at loss-making 
stores by reviewing management’s track record of returning such stores to profit and the period of time management 
assume will take to exit the property where relevant.

Furthermore, we challenged management’s assumptions regarding the calculation of the dilapidations provision, 
including validating property information back to the original lease documentation and agreeing dilapidation 
charges historically incurred to third party sources. In performing this work, we utilised our specialists to assess 
whether the provisions are appropriately discounted. 

Key observations

Based on the work performed we have concluded that the provisions held at year end in relation to onerous leases 
and dilapidations are reasonable.

76

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017OUR FINANCIALS
INDEPENDENT AUDITORS’ REPORT

OUR APPLICATION OF MATERIALITY
We define materiality as the magnitude of misstatement in the financial statements that makes it probable that the economic decisions of a 
reasonably knowledgeable person would be changed or influenced. We use materiality both in planning the scope of our audit work and 
in evaluating the results of our work. 

Based on our professional judgement, we determined materiality for the financial statements as a whole as follows:

Group 
materiality

Basis for 
determining 
materiality

Rationale for 
the benchmark 
applied

£867,000 (2016: £1,000,000)

5.1% of pre-tax profit (2016: 5.0%)

Pre-tax profit is a key performance measure of the business for users of the financial statements

PBT £16,999k

PBT

Group materiality

Group materiality 
£867k

Audit Committee 
reporting threshold 
£43k

There are no account balances, classes of transactions or disclosures where a lower materiality threshold has been applied.

We agreed with the Audit Committee that we would report to the Committee all audit differences in excess of £43,000 (2016: 
£20,000), as well as differences below that threshold that, in our view, warranted reporting on qualitative grounds. The increase in our 
reporting threshold is to align with market practice and was agreed with the Audit Committee. We also reported to the Audit Committee 
on disclosure matters that we identified when assessing the overall presentation of the financial statements.

AN OVERVIEW OF THE SCOPE OF OUR AUDIT
Our Group audit was scoped by obtaining an understanding of the Group and its environment, including Group-wide controls, and by 
assessing the risks of material misstatement at the Group level.

Given the nature of the Group’s corporate structure, which contains one main external trading entity and all evidence relating to each 
subsidiary being compiled at the Group’s head office, we performed an audit covering all of the Group’s trading components, with the 
exception of Parkside Ceramics Limited, which was acquired on 31 August 2017, and the dormant components within the Group. At the 
Group level, we performed an audit on the acquisition accounting for Parkside Ceramics Limited to Group materiality. 

Our full scope audit procedures covered 99.9% of revenue (2016: 100%), 100.2% of pre-tax profit, offset by losses on consolidation 
elsewhere in the Group (2016: 100%), and 97.7% of net assets (2016: 100%).

Our audit work was executed at levels of materiality applicable to each individual entity which were lower than Group materiality and 
ranged from £5,000 to £858,000 (2016: £5,000 to £900,000).

At the parent entity level we also tested the consolidation process and carried out analytical procedures to confirm our conclusion that there 
were no significant risks of material misstatement of the aggregated financial information of the remaining components not subject to audit 
or audit of specified account balances.

As part of the inventory count programme, alongside attendance at the Group’s main warehouse, members of the audit team attended 
16 (2016: 16) of the Group’s stores as part of their consideration of the controls around revenue, inventory, inventory count procedures 
and physical asset verification. This programme of visits was designed so that the audit team visited different store locations compared to 
previous years depending upon risks identified in conjunction with the work performed by Internal Audit.

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77

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Independent Auditor’s Report to  
the Members of Topps Tiles Plc 

OTHER INFORMATION

The Directors are responsible for the other information. The other information comprises the 
information included in the Annual Report, other than the financial statements and our auditor’s 
report thereon.

We have nothing to report 
in respect of these matters.

Our opinion on the financial statements does not cover the other information and, except to the 
extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion 
thereon.

In connection with our audit of the financial statements, our responsibility is to read the other 
information and, in doing so, consider whether the other information is materially inconsistent 
with the financial statements or our knowledge obtained in the audit or otherwise appears to be 
materially misstated.

If we identify such material inconsistencies or apparent material misstatements, we are required 
to determine whether there is a material misstatement in the financial statements or a material 
misstatement of the other information. If, based on the work we have performed, we conclude that 
there is a material misstatement of this other information, we are required to report that fact.

In this context, matters that we are specifically required to report to you as uncorrected material 
misstatements of the other information include where we conclude that:

• Fair, balanced and understandable – the statement given by the Directors that they consider the 
Annual Report and financial statements taken as a whole is fair, balanced and understandable 
and provides the information necessary for shareholders to assess the Group’s performance, 
business model and strategy, is materially inconsistent with our knowledge obtained in the audit; 
or

• Audit Committee reporting – the section describing the work of the Audit Committee does not 

appropriately address matters communicated by us to the Audit Committee; or

• Directors’ statement of compliance with the UK Corporate Governance Code – the parts of the 
Directors’ statement required under the Listing Rules relating to the Company’s compliance with 
the UK Corporate Governance Code containing provisions specified for review by the auditor 
in accordance with Listing Rule 9.8.10R(2) do not properly disclose a departure from a relevant 
provision of the UK Corporate Governance Code.

RESPONSIBILITIES OF DIRECTORS
As explained more fully in the Directors’ responsibilities statement, the Directors are responsible for the preparation of the financial 
statements and for being satisfied that they give a true and fair view, and for such internal control as the Directors determine is necessary 
to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the Directors are responsible for assessing the Group’s and the parent Company’s ability to continue 
as a going concern, disclosing as applicable, matters related to going concern and using the going concern basis of accounting unless 
the Directors either intend to liquidate the Group or the parent Company or to cease operations, or have no realistic alternative but to do 
so.

AUDITOR’S RESPONSIBILITIES FOR THE AUDIT OF THE FINANCIAL STATEMENTS
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, 
whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, 
but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. 
Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be 
expected to influence the economic decisions of users taken on the basis of these financial statements.

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s website 
at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

USE OF OUR REPORT
This report is made solely to the Company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. 
Our audit work has been undertaken so that we might state to the Company’s members those matters we are required to state to them in 
an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone 
other than the Company and the Company’s members as a body, for our audit work, for this report, or for the opinions we have formed.

78

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017OUR FINANCIALS
INDEPENDENT AUDITORS’ REPORT

REPORT ON OTHER LEGAL AND REGULATORY REQUIREMENTS
OPINIONS ON OTHER MATTERS PRESCRIBED BY THE COMPANIES ACT 2006
In our opinion the part of the Directors’ Remuneration Report to be audited has been properly prepared in accordance with the Companies 
Act 2006.

In our opinion, based on the work undertaken in the course of the audit:

• the information given in the Strategic Report and the Directors’ Report for the financial year for which the financial statements are 

prepared is consistent with the financial statements; and

• the Strategic Report and the Directors’ Report have been prepared in accordance with applicable legal requirements.

In the light of the knowledge and understanding of the Group and of the parent Company and their environment obtained in the course of 
the audit, we have not identified any material misstatements in the Strategic Report or the Directors’ Report.

MATTERS ON WHICH WE ARE REQUIRED TO REPORT BY EXCEPTION
ADEQUACY OF EXPLANATIONS RECEIVED AND ACCOUNTING RECORDS
Under the Companies Act 2006 we are required to Report to you if, in our opinion:

We have nothing to Report 
in respect of these matters.

• we have not received all the information and explanations we require for our audit; or

• adequate accounting records have not been kept by the parent Company, or returns adequate 

for our audit have not been received from branches not visited by us; or

• the parent Company financial statements are not in agreement with the accounting records and 

returns.

DIRECTORS’ REMUNERATION
Under the Companies Act 2006 we are also required to Report if, in our opinion, certain 
disclosures of Directors’ remuneration have not been made or the part of the Directors’ 
Remuneration Report to be audited is not in agreement with the accounting records and returns.

We have nothing to Report 
in respect of these matters.

OTHER MATTERS
AUDITOR TENURE
Following the recommendation of the Audit Committee, we were appointed by the Board of Directors on 1 August 2003 to audit the 
financial statements for the period ending 27 September 2003 and subsequent financial periods. The period of total uninterrupted 
engagement including previous renewals and reappointments of the firm is 15 years, covering the periods ending 27 September 2003 to 
30 September 2017.

CONSISTENCY OF THE AUDIT REPORT WITH THE ADDITIONAL REPORT TO THE AUDIT COMMITTEE
Our audit opinion is consistent with the additional Report to the Audit Committee we are required to provide in accordance with ISAs (UK).

DAMIAN SANDERS, FCA (Senior statutory auditor) 
for and on behalf of Deloitte LLP 
Statutory Auditor 
Manchester, United Kingdom 
28 November 2017

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79

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Consolidated Statement of Financial Performance

FOR THE 52 WEEKS ENDED 30 SEPTEMBER 2017

Group revenue – continuing operations

Cost of sales

Gross profit

Employee profit sharing

Distribution and selling costs

Other operating expenses

Administrative costs

Sales and marketing costs

Group operating profit

Investment revenue

Finance costs

Profit before taxation

Taxation

Profit for the period attributable to equity holders of the Company

Earnings per ordinary share from continuing operations

– Basic

– Diluted

52 weeks
ended
30 September
2017
£’000

52 weeks
ended
1 October
2016
£’000

Notes

3

211,848

214,994

(82,473)

(81,825)

129,375

133,169

(4,972)

(80,006)

(7,724)

(10,046)

(77,113)

(6,489)

 (14,254)

(13,887)

(4,530)

17,889

24

(914)

16,999

(3,568)

13,431

(4,561)

21,073

85

(1,176)

19,982

(4,451)

15,531

6.98p

6.86p

8.05p

7.82p

7

7

5

8

27

10

Consolidated Statement of Comprehensive Income

FOR THE 52 WEEKS ENDED 30 SEPTEMBER 2017

Profit for the period and total comprehensive income

Total comprehensive income for the period attributable to equity holders of the Parent Company

52 weeks
ended
30 September
2017
£’000

13,431

13,431

52 weeks
ended
1 October
2016
£’000

15,531

15,531

80

25632.02    13 December 2017 11:33 AM    Proof6

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017OUR FINANCIALS
CONSOLIDATED STATEMENT OF FINANCIAL PERFORMANCE 
CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME
CONSOLIDATED STATEMENT OF FINANCIAL POSITION

Consolidated Statement of Financial Position

AS AT 30 SEPTEMBER 2017

Non-current assets

Goodwill

Intangible assets

Property, plant and equipment

Current assets

Inventories

Trade and other receivables

Cash and cash equivalents

Total assets

Current liabilities

Trade and other payables

Current tax liabilities

Provisions

Net current assets

Non-current liabilities

Bank loans

Deferred tax liabilities

Provisions

Total liabilities

Net assets

Equity

Share capital

Share premium

Own shares

Merger reserve

Share-based payment reserve

Capital redemption reserve

Retained losses

Total equity

Notes

2017
£’000

2016
£’000

11

12

13

15

16

17

20

18

20

20

21

22

23

24

25

26

27

1,096

429

54,342

55,867

29,502

6,502

7,501

43,505

99,372

245

–

51,619

51,864

25,667

6,708

10,228

42,603

94,467

(32,500)

(33,108)

(2,375)

(1,170)

(4,004)

(1,448)

(36,045)

(38,560)

7,460

4,043

(34,923)

(34,807)

(1,071)

(3,780)

(709)

(2,846)

(75,819)

(76,922)

23,553

17,545

6,548

2,487

(4,411)

(399)

3,921

20,359

(4,952)

23,553

6,539

2,473

(4,411)

(399)

4,280

20,359

(11,296)

17,545

The accompanying notes are an integral part of these financial statements.

The financial statements of Topps Tiles Plc, registered number 3213782, on pages 81 to 84 were approved by the Board of Directors 
and authorised for issue on 28 November 2017. They were signed on its behalf by:

MATTHEW WILLIAMS 
ROB PARKER
DIRECTORS

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81

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Consolidated Statement of Changes in Equity 

FOR THE 52 WEEKS ENDED 30 SEPTEMBER 2017

Share
capital
£’000

Share
premium
£’000

Own
shares
£’000

Merger
reserve
£’000

Share-
based
payment
reserve
£’000

Capital
redemption
reserve
£’000

Retained 
earnings
£’000

Total
equity
£’000

Balance at 3 October 2015

6,457

1,906

(630)

(399)

2,820

20,359 (19,715)

10,798

Profit and total comprehensive income 
for the period

Issue of share capital

Dividends

Own shares purchased in the period

Own shares issued in the period

Credit to equity for equity-settled share 
based payments

Deferred tax on share-based payment 
transactions

–

82

–

–

–

–

–

–

567

–

–

–

–

–

–

–

–

(4,415)

634

–

–

–

–

–

–

–

–

–

–

(7)

–

–

–

1,467

–

–

–

–

–

–

–

–

15,531

15,531

–

642

(6,296)

(6,296)

–

(4,415)

(634)

–

448

1,915

(630)

(630)

Balance at 1 October 2016

6,539

2,473

(4,411)

(399)

4,280

20,359

(11,296)

17,545

Profit and total comprehensive income 
for the period

Issue of share capital

Dividends

Own shares purchased in the period

Own shares issued in the period

Debit to equity for equity-settled share-
based payments

Deferred tax on share-based payment 
transactions

–

9

–

–

–

–

–

–

14

–

–

–

–

–

–

–

–

(8)

8

–

–

–

–

–

–

–

–

–

–

–

–

–

–

(359)

–

–

–

–

–

–

–

–

13,431

13,431

–

23

(6,924)

(6,924)

–

(8)

3

(8)

–

(356)

(158)

(158)

Balance at 30 September 2017

6,548

2,487

(4,411)

(399)

3,921

20,359

(4,952)

23,553

82

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017OUR FINANCIALS
CONSOLIDATED STATEMENT OF CHANGES IN EQUITY
CONSOLIDATED CASH FLOW STATEMENT 

Consolidated Cash Flow Statement

FOR THE 52 WEEKS ENDED 30 SEPTEMBER 2017

Cash flow from operating activities

Profit for the period

Taxation

Finance costs

Investment revenue

Group operating profit

Adjustments for:

Depreciation of property, plant and equipment

Loss on disposal of property, plant and equipment

Share option (credit)/charge

Decrease in trade and other receivables

(Increase)/decrease in inventories

Increase/(decrease) in payables

Cash generated by operations

Interest paid

Taxation paid

Net cash from operating activities

Investing activities

Interest received

Purchase of property, plant and equipment

Proceeds on disposal of property, plant and equipment

Acquisition of subsidiary, net of cash acquired

Purchase of own shares

Net cash used in investment activities

Financing activities

Dividends paid

Proceeds from issue of share capital

Drawdown of bank loans

Repayment of bank loans

Net cash used in financing activities

Net decrease in cash and cash equivalents

Cash and cash equivalents at beginning of period

Cash and cash equivalents at end of period

52 weeks
ended
30 September
2017
£’000

52 weeks
ended
1 October
2016
£’000

 13,431

3,568

914

(24)

15,531

4,451

1,176

(85)

17,889

21,073

6,544

589

(359)

324

(3,587)

752

22,152

(1,985)

(5,015)

15,152

5,832

152

1,701

1,334

1,740

(1,916)

29,916

(1,045)

(4,648)

24,223

24

84

(10,160)

(10,577)

303

(1,137)

–

–

–

(4,383)

(10,970)

(14,876)

(6,924)

(6,296)

15

5,000

(5,000)

(6,909)

(2,727)

10,228

7,501

613

–

(10,000)

(15,683)

(6,336)

16,564

10,228

25632.02    13 December 2017 11:33 AM    Proof6

83

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Notes to the Financial Statements

FOR THE 52 WEEKS ENDED 30 SEPTEMBER 2017

1 GENERAL INFORMATION
Topps Tiles Plc is a company incorporated in the United Kingdom under the Companies Act 2006. The address of the registered office is 
given on page 45. The nature of the Group’s operations and its principal activity are set out in the Directors’ Report on page 50.

These financial statements are presented in pounds sterling because that is the currency of the primary economic environment in which the 
Group operates.

ADOPTION OF NEW AND REVISED STANDARDS
In the current period, there were no new or revised standards and interpretations adopted that have a material impact on the financial 
statements.

STANDARDS NOT AFFECTING THE REPORTED RESULTS NOR THE FINANCIAL POSITION
The following new and revised Standards and Interpretations have been adopted in the current year. Their adoption has not had any 
significant impact on the amounts reported in these financial statements that may impact the accounting for future transactions and 
arrangements.

Amendments to IFRS 10, IFRS 12 and IAS 28 (Dec 2014) – Investment Entities: Applying the Consolidation Exception

Amendments to IFRS 11 (May 2014) – Accounting for Acquisitions of Interests in Joint Operations

Amendments to IAS 1 (Dec 2014) – Disclosure Initiative

Amendments to IAS 16 and IAS 38 (May 2014) – Clarification of Acceptable Methods of Depreciation and Amortisation

Amendments to IAS 16 and IAS 41 (Jun 2014) – Agriculture: Bearer Plants

Amendments to IAS 27 (Aug 2014) – Equity Method in Separate Financial Statements

Annual Improvements to IFRSs: 2012-2014 Cycle (Sept 2014) – Annual Improvements to IFRSs: 2012-2014 Cycle

At the date of authorisation of these financial statements, the following Standards and Interpretations which have not been applied in these 
financial statements were in issue but not yet effective (and in some cases had not yet been adopted by the EU):

Amendments to IAS 7 (Jan 2016) – Disclosure Initiative

Amendments to IAS 12 (Jan 2016) – Recognition of Deferred Tax Assets for Unrealised Losses

Annual Improvements to IFRSs: 2014-16 Cycles (Dec 2016) – Annual Improvements to IFRSs: 2014-16 Cycle – IFRS 12 Amendments

IFRS 9 – Financial Instruments

IFRS 15 – Revenue from Contracts with Customers

Clarifications to IFRS 15 (Apr 2016) – Clarifications to IFRS 15 Revenue from Contracts with Customers

IFRIC 22 – Foreign Currency Transactions and Advance Consideration

Amendments to IFRS 2 (Jun 2016) – Classification and Measurement of Share-based Payment Transactions

Amendments to IFRS 4 (Sept 2016) – Applying IFRS 9 Financial Instruments with IFRS 4 Insurance Contracts

Amendments to IAS 40 (Dec 2016) – Transfers of Investment Property

Annual Improvements to IFRSs: 2014-16 Cycle (Dec 2016) – Annual Improvements to IFRSs: 2014-16 Cycle – IFRS 1 and IAS 28 
Amendments

Amendments to IFRS 10 and IAS 28 (Sept 2014) – Sale or Contribution of Assets between an Investor and its Associate or Joint Venture

IFRIC 23 – Uncertainty over Income Tax Treatments

Amendments to IFRS 9 (Oct 2017) – Prepayment Features with Negative Compensation

Amendments to IAS 28 (Oct 2017) – Long-term Interests in Associates and Joint Ventures

IFRS 17 – Insurance Contracts

IFRS 9 – Management do not expect this to have a material impact but an exercise is ongoing to quantify the impact

84

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017OUR FINANCIALS
NOTES TO THE FINANCIAL STATEMENTS

1 GENERAL INFORMATION CONTINUED
IFRS 15 – The core principle of IFRS 15 is that an entity recognises revenue to depict the transfer of promised goods or services to 
customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods and services. 
The Group does not expect the introduction of IFRS 15 to significantly affect the Group’s approach to recognition of revenue. The Group’s 
revenue streams are not considered particularly complex in nature and revenue will continue to be recognised once the risk and reward of 
ownership of goods sold by the Group is transferred to the customer. 

IFRS 16 – Operating Leases, will have a material impact on the Group, with all of its operating leases (note 28) being recognised on 
the balance sheet with a corresponding right to use the asset being recognised. Rental costs in the income statement will be replaced by 
interest and depreciation charges and will therefore impact the Group’s profit. It has been noted that the profile of the overall expense 
in the income statement will change as the interest expense will be more front-loaded compared to a straight-line operating lease rental. 
Following an initial impact assessment, management has concluded that the most significant items that are currently classified as operating 
leases that will be recognised in the financial statements in accordance with the new standard are the Group’s property leases. It is not 
currently practical to provide a reasonable financial estimate of the effect of the new standard until the full implementation of the project 
has been concluded. The Group will continue to monitor the practical interpretation of the new leasing standard within the retail sector 
prior to full implementation.

The Directors anticipate that the adoption of the remaining standards and interpretations in future periods will have no material impact on 
the financial statements of the Group.

2 ACCOUNTING POLICIES
The principal accounting policies adopted are set out below.

A) BASIS OF ACCOUNTING
The financial statements have been prepared in accordance with International Financial Reporting Standards ("IFRSs"). The financial 
statements have also been prepared in accordance with IFRSs adopted by the European Union and therefore the Group financial 
statements comply with Article 4 of the EU IAS regulation. The financial statements have been prepared on the historical cost basis, except 
for the revaluation of derivative financial instruments. Historical cost is generally based on the fair value of the consideration given in 
exchange for goods and services.

B) GOING CONCERN
When considering the going concern test, the Board reviews several factors including a detailed review of the above risks and 
uncertainties, the Group’s forecast covenant and cash headroom against lending facilities, and management’s current expectations (see 
Strategic Report for further details). As a result of this review the Board believes that the Group will continue to meet all of its financial 
commitments as they fall due and will be able to continue as a going concern. Therefore, the Board considers it appropriate to prepare 
the financial statements on the going concern basis.

C) BUSINESS COMBINATIONS
Acquisition of subsidiaries and businesses are accounted for using the acquisition method. The consideration transferred in a business 
combination is measured at fair value, which is calculated as the sum of the acquisition-on date fair values of assets transferred by the 
Group, liabilities incurred by the Group to the former owners of the acquisition and the equity interest issued by the Group in exchange for 
control of the acquisition. Acquisition-related costs are recognised in the profit or loss as incurred.

At the acquisition date, the identifiable assets acquired and the liabilities assumed are recognised at their fair value, except that:

• deferred tax assets or liabilities and assets or liabilities related to employee benefit arrangements are recognised and measured in 

accordance with IAS 12 Income Taxes and IAS 19 Employee Benefits respectively; and

• assets that are classified as held for sale in accordance with IFRS 5 Non-current Assets Held for Sale and Discontinued Operations are 

measured in accordance with that Standard.

Contingent consideration is recognised at fair value at the date of acquisition. Subsequent changes in contingent consideration which has 
been classified as an asset or liability which does not result from a measurement period adjustment is accounted for in accordance with 
IAS 39 where the asset or liability is a financial instrument, and in accordance with IAS 37 in all other cases.

D) BASIS OF CONSOLIDATION
The consolidated financial statements incorporate the financial statements of the Company and entities controlled by the Company (its 
subsidiaries). Control is achieved where the Company has the power to govern the financial and operating policies of an investee entity 
so as to obtain benefits from its activities.

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85

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Notes to the Financial Statements

FOR THE 52 WEEKS ENDED 30 SEPTEMBER 2017

2 ACCOUNTING POLICIES CONTINUED
The results of subsidiaries acquired or disposed of during the period are included in the consolidated statement of financial performance 
from the effective date of acquisition or up to the effective date of disposal, as appropriate. Where necessary, adjustments are made 
to the financial statements of subsidiaries to bring the accounting policies used into line with those used by the Group. All intra-group 
transactions, balances, income and expenses are eliminated on consolidation.

E) FINANCIAL PERIOD
The accounting period ends on the Saturday which falls closest to 30 September, resulting in financial periods of either 52 or 53 weeks.

Throughout the financial statements, Directors’ Report and Business Review, references to 2017 mean "at 30 September 2017" or the 52 
weeks then ended; references to 2016 mean "at 1 October 2016" or the 52 weeks then ended.

F) GOODWILL
Goodwill arising in a business combination is recognised as an asset at the date that control is acquired (the acquisition date). Goodwill 
is measured as the excess of the sum of the consideration transferred, the amount of any non-controlling interest in the acquiree and the 
fair value of the acquirer’s previously held equity interest (if any) in the entity over the net of the acquisition-date amounts of the identifiable 
assets acquired and the liabilities assumed.

If, after reassessment, the Group’s interest in the fair value of the acquiree’s identifiable net assets exceeds the sum of the consideration 
transferred, the amount of any non-controlling interest in the acquiree and the fair value of the acquirer’s previously held equity interest in 
the acquiree (if any), the excess is recognised immediately in profit or loss as a bargain purchase gain.

Goodwill is not amortised but is reviewed for impairment at least annually. For the purpose of impairment testing, goodwill is allocated 
to each of the Group’s cash-generating units expected to benefit from the synergies of the combination. Cash-generating units to which 
goodwill has been allocated are tested for impairment annually, or more frequently when there is an indication that the unit may be 
impaired. If the recoverable amount of the cash-generating unit is less than the carrying amount of the unit, the impairment loss is allocated 
first to reduce the carrying amount of any goodwill allocated to the unit and then to the other assets of the unit pro rata on the basis of the 
carrying amount of each asset in the unit. An impairment loss recognised for goodwill is not reversed in a subsequent period.

On disposal of a subsidiary, the attributable amount of goodwill is included in the determination of the profit or loss on disposal.

Goodwill arising on acquisitions before the date of transition to IFRSs has been retained at the previous UK GAAP amounts subject to 
being tested for impairment at that date. Goodwill of £15,080,000 written off to reserves under UK GAAP prior to 1998 has not been 
reinstated and will not be included in determining any subsequent profit or loss on disposal.

G) REVENUE RECOGNITION
Revenue is measured at the fair value of the consideration received or receivable and represents amounts receivable for goods and 
services provided in the normal course of business, net of discounts, VAT and other sales-related taxes.

Revenue from the sale of goods is recognised on the collection or delivery of goods, when all the following conditions are satisfied:

• the Group has transferred to the buyer the significant risks and rewards of ownership of the goods, being the date goods are collected 

from store or received by the customers;

• the Group retains neither continuing managerial involvement to the degree usually associated with ownership nor effective control over 

the goods sold;

• the amount of revenue can be measured reliably;

• it is probable that the economic benefits associated with the transaction will flow to the entity; and

• the costs incurred or to be incurred in respect of the transaction can be measured reliably.

The level of sales returns is closely monitored by management and provided for when management considers them to be significant.

Sales of goods that result in award credits for customers, under the Company’s Trader Loyalty Scheme, are accounted for as multiple 
element revenue transactions and the fair value of the consideration received or receivable is allocated between the goods supplied and 
the award credits granted. The consideration allocated to the award credits is measured by reference to their fair value being the amount 
for which the award credits should be sold separately. Such consideration is not recognised as revenue at the time of the initial sale 
transaction, but is deferred and recognised as revenue when the award credits are redeemed and the Company’s obligations have been 
fulfilled.

Interest income is recognised when it is probable that the economic benefits will flow to the Group and the amount of income can be 
measured reliably. Interest income is accrued on a time basis, by reference to the principal outstanding and at the effective interest rate 
applicable, which is the rate that exactly discounts estimated future cash receipts through the expected life of the financial asset to that 
asset’s net carrying amount on initial recognition.

86

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017OUR FINANCIALS
NOTES TO THE FINANCIAL STATEMENTS

2 ACCOUNTING POLICIES CONTINUED
H) INTANGIBLE ASSETS ACQUIRED IN A BUSINESS COMBINATION
Intangible assets acquired in a business combination and recognised separately from goodwill are initially recognised at the fair value at 
the acquisition date (which is regarded as their cost).

Subsequent to initial recognition, intangible assets acquired in a business combination are reported at costs less accumulated  
impairment losses.

Separately identifiable intangible assets are amortised over their useful economic lives.

I) PROPERTY, PLANT & EQUIPMENT
Property, plant and equipment are stated at cost less accumulated depreciation and any recognised impairment loss.

Depreciation is charged so as to write off the cost of assets, less estimated residual value, over their estimated useful lives, on the following 
bases:

Freehold buildings

2% per annum on cost on a straight-line basis

Short leasehold land and buildings

over the period of the lease, up to 50 years on a straight-line basis

Fixtures and fittings

over 10 years, except for the following: four years for computer equipment or five years for 
display stands, as appropriate

Motor vehicles

25% per annum on a reducing balance basis 

Freehold land is not depreciated.

Residual value is calculated on prices prevailing at the date of acquisition.

The gain or loss arising on the disposal or retirement of an asset is determined as the difference between the sales proceeds and the 
carrying amount of the asset and is recognised in the statement of financial performance.

J) IMPAIRMENT OF TANGIBLE AND INTANGIBLE ASSETS
At each period end, the Group reviews the carrying amounts of its tangible and intangible assets to determine whether there is any 
indication that those assets have suffered an impairment loss. If any such indication exists, the recoverable amount of the asset is estimated 
in order to determine the extent of the impairment loss (if any). Where the asset does not generate cash flows that are independent from 
other assets, the Group estimates the recoverable amount of the cash-generating unit to which the asset belongs.

Recoverable amount is the higher of fair value less costs to sell and value in use. In assessing value in use, the estimated future post-tax 
cash flows are discounted to their present value using a post-tax discount rate that reflects current market assessments of the time value of 
money and the risks specific to the asset for which the estimates of future cash flows have not been adjusted.

If the recoverable amount of an asset (or cash-generating unit) is estimated to be less than its carrying amount, the carrying amount of the 
asset (cash-generating unit) is reduced to its recoverable amount. An impairment loss is recognised as an expense immediately, unless the 
relevant asset is carried at a revalued amount, in which case the impairment loss is treated as a revaluation decrease.

Where an impairment loss subsequently reverses, the carrying amount of the asset (cash-generating unit) is increased to the revised 
estimate of its recoverable amount, but so that the increased carrying amount does not exceed the carrying amount that would have been 
determined had no impairment loss been recognised for the asset (cash-generating unit) in prior years. A reversal of an impairment loss is 
recognised as income immediately, unless the relevant asset is carried at a revalued amount, in which case the reversal of the impairment 
loss is treated as a revaluation increase.

K) INVENTORIES
Inventories are stated at the lower of cost and net realisable value and relate solely to finished goods for resale, net of supplier rebates. 
Cost comprises the purchase price of materials and an attributable proportion of distribution overheads based on normal levels of activity 
and is valued at standard cost. Net realisable value represents the estimated selling price, less costs to be incurred in marketing, selling 
and distribution. Provision is made for those items of inventory where the net realisable value is estimated to be lower than cost. The net 
replacement value of inventories is not considered materially different from that stated in the consolidated statement of financial position.

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87

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Notes to the Financial Statements

FOR THE 52 WEEKS ENDED 30 SEPTEMBER 2017

2 ACCOUNTING POLICIES CONTINUED
L) TAXATION
The tax expense represents the sum of the tax currently payable and deferred tax.

The tax currently payable is based on taxable profit for the period. Taxable profit differs from net profit as reported in the statement 
of financial performance because it excludes items of income or expense that are taxable or deductible in other periods and it further 
excludes items that are never taxable or deductible. The Group’s liability for current tax is calculated using tax rates that have been 
enacted or substantively enacted by the balance sheet date.

Deferred tax is the tax expected to be payable or recoverable on differences between the carrying amounts of assets and liabilities in the 
financial statements and the corresponding tax bases used in the computation of taxable profit, and is accounted for using the balance 
sheet liability method. Deferred tax liabilities are generally recognised for all taxable temporary differences and deferred tax assets are 
recognised to the extent that it is probable that taxable profits will be available against which deductible temporary differences can be 
utilised. Such assets and liabilities are not recognised if the temporary difference arises from the initial recognition of goodwill or from the 
initial recognition (other than in a business combination) of other assets and liabilities in a transaction that affects neither the tax profit nor 
the accounting profit.

Deferred tax liabilities are recognised for taxable temporary differences arising on investments in subsidiaries, and interests in jointly 
controlled entities, except where the Group is able to control the reversal of the temporary difference and it is probable that the temporary 
difference will not reverse in the foreseeable future.

Deferred tax is calculated at the tax rates that are expected to apply in the period when the liability is settled or the asset is realised based 
on tax laws and rates that have been enacted at the balance sheet date. Deferred tax is charged or credited in the statement of financial 
performance, except when it relates to items charged or credited directly to equity, in which case the deferred tax is also dealt with in 
equity.

Deferred tax assets and liabilities are offset when there is a legally enforceable right to set off current tax assets against current tax 
liabilities and when they relate to income taxes levied by the same taxation authority and the Group intends to settle its current tax assets 
and liabilities on a net basis.

M) FOREIGN CURRENCY
The individual financial statements of each Group company are presented in pounds sterling (its functional currency). For the purpose of the 
consolidated financial statements, the results and financial position of each Group company are expressed in pounds sterling, which is the 
functional currency of the Company, and the presentational currency for the consolidated financial statements.

Transactions in currencies other than the entity’s functional currency (foreign currencies) are recorded at the rates of exchange prevailing on 
the dates of transactions. At each period end, monetary assets and liabilities that are denominated in foreign currencies are retranslated 
at the rates prevailing on that date. Non-monetary items carried at fair value that are denominated in foreign currencies are retranslated at 
the rates prevailing at the date when the fair value was determined. Non-monetary items that are measured in terms of historical cost in a 
foreign currency are not retranslated.

Exchange differences arising on the settlement of monetary items, and on the retranslation of monetary items, are included in the statement 
of financial performance for the period.

Exchange differences arising on the retranslation of non-monetary items carried at fair value are included in the statement of financial 
performance for the period.

Exchange differences are recognised in profit or loss in the period in which they arise except for exchange differences on transactions 
entered into to hedge certain foreign currency risks (see below under financial instruments/hedge accounting).

N) LEASES
Rentals payable under operating leases are charged to income on a straight-line basis over the term of the relevant lease even where 
payments are not made on such a basis, except where another more systematic basis is more representative of the time pattern in which 
economic benefits from the lease asset are consumed or a provision has been made for an onerous lease. Contingent rentals arising under 
operating leases are recognised as an expense in the period in which they are incurred.

In the event that lease incentives are received to enter into operating leases, such incentives are recognised as a liability. The aggregate 
benefit of incentives is recognised as a reduction of rental expense on a straight-line basis, except where another systematic basis is more 
representative of the time pattern in which economic benefits from the leased asset are consumed.

The Group provides for the unavoidable costs prior to lease termination or sub-lease relating to onerous leases. Dilapidation costs are 
provided for against all leasehold properties across the entire estate.

88

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017OUR FINANCIALS
NOTES TO THE FINANCIAL STATEMENTS

2 ACCOUNTING POLICIES CONTINUED
O) INVESTMENTS
Fixed asset investments are shown at cost less provision for impairment.

P) RETIREMENT BENEFIT COSTS
For defined contribution schemes, the amount charged to the statement of financial performance in respect of pension costs is the 
contributions payable in the period. Differences between contributions payable in the period and contributions actually paid are shown as 
either accruals or prepayments in the statement of financial position.

Q) FINANCE COSTS
Finance costs of debt are recognised in the statement of financial performance over the term of the debt at a constant rate on the  
carrying amount.

R) FINANCIAL INSTRUMENTS
Financial assets and financial liabilities are recognised in the Group’s statement of financial position when the Group becomes a party to 
the contractual provisions of the instrument.

All financial assets are recognised and derecognised on a trade date where the purchase or sale of a financial asset is under a contract 
whose terms require delivery of the financial asset within the timeframe established by the market concerned, and are initially measured 
at fair value plus transaction costs, except for those financial assets classified as at fair value through profit or loss, which are initially 
measured at fair value.

Financial assets are classified into the following specified categories: financial assets "at fair value through profit or loss" (FVTPL), "held-to- 
maturity" investments, "available-for-sale" (AFS) financial assets and "loans and receivables". The classification depends on the nature and 
purpose of the financial assets and is determined at the time of initial recognition.

FINANCIAL ASSETS AT FVTPL
Financial assets are classified as at FVTPL where the financial asset is either held for trading or is designated as at FVTPL. A financial asset 
is classified as held for trading if:

• it has been acquired principally for the purpose of selling in the near future; or

• it is a part of an identified portfolio of financial instruments that the Group manages together and has a recent actual pattern of short-

term profit-taking; or

• it is a derivative that is not designated and effective as a hedging instrument.

Financial assets at FVTPL are stated at fair value, with any resultant gain or loss recognised in profit or loss. The Directors use their 
judgement in selecting an appropriate valuation technique for financial instruments not quoted in an active market. Valuation techniques 
commonly used by market practitioners are applied, such as discounted cash flows and assumptions regarding market volatility.

LOANS AND RECEIVABLES
Trade receivables, loans, and other receivables that have fixed or determinable payments that are not quoted in an active market are 
classified as loans and receivables. Loans and receivables are measured at amortised cost using the effective interest method, less any 
impairment. Interest income is recognised by applying the effective interest rate, except for short-term receivables when the recognition of 
interest would be immaterial.

EFFECTIVE INTEREST METHOD
The effective interest method is a method of calculating the amortised cost of a debt instrument and of allocating interest income over the 
relevant period. The effective interest rate is the rate that exactly discounts estimated future cash receipts (including all fees on points paid 
or received that form an integral part of the effective interest rate, transaction costs and other premiums or discounts) through the expected 
life of the debt instrument, or, where appropriate, a shorter period, to the net carrying amount on initial recognition.

Income is recognised on an effective interest basis for debt instruments other than those financial assets and liabilities classified as at FVTPL.

IMPAIRMENT OF FINANCIAL ASSETS
Financial assets, other than those at FVTPL, are assessed for indicators of impairment at each statement of financial position date. Financial 
assets are impaired where there is objective evidence that, as a result of one or more events that occurred after the initial recognition of the 
financial asset, the estimated future cash flows of the investment have been impacted.

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89

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Notes to the Financial Statements

FOR THE 52 WEEKS ENDED 30 SEPTEMBER 2017

2 ACCOUNTING POLICIES CONTINUED
For certain categories of financial asset, such as trade receivables, assets that are assessed not to be impaired individually are 
subsequently assessed for impairment on a collective basis. Objective evidence of impairment for a portfolio of receivables could 
include the Group’s past experience of collecting payments, an increase in the number of delayed payments in the portfolio past the 
average credit period of 50 days, as well as observable changes in national or local economic conditions that correlate with default on 
receivables.

For financial assets carried at amortised cost, the amount of the impairment is the difference between the asset’s carrying amount and the 
present value of estimated future cash flows, discounted at the financial asset’s original effective interest rate.

The carrying amount of the financial asset is reduced by the impairment loss directly for all financial assets with the exception of trade 
receivables, where the carrying amount is reduced through the use of an allowance account. When a trade receivable is considered 
uncollectible, it is written off against the allowance account. Subsequent recoveries of amounts previously written off are credited against 
the allowance account. Changes in the carrying amount of the allowance account are recognised in profit or loss.

If, in a subsequent period, the amount of the impairment loss decreases and the decrease can be related objectively to an event occurring 
after the impairment was recognised, the previously recognised impairment loss is reversed through profit or loss to the extent that the 
carrying amount of the investment at the date the impairment is reversed does not exceed what the amortised cost would have been had 
the impairment not been recognised.

CASH AND CASH EQUIVALENTS
Cash and cash equivalents comprise cash on hand and demand deposits and other short-term highly liquid investments that are readily 
convertible to a known amount of cash within three months and are subject to an insignificant risk of changes in value.

DERECOGNITION OF FINANCIAL ASSETS
The Group derecognises a financial asset only when the contractual rights to the cash flows from the asset expire; or it transfers the 
financial asset and substantially all the risks and rewards of ownership of the asset to another entity. If the Group neither transfers nor 
retains substantially all the risks and rewards of ownership and continues to control the transferred asset, the Group recognises its retained 
interest in the asset and an associated liability for amounts it may have to pay. If the Group retains substantially all the risks and rewards 
of ownership of a transferred financial asset, the Group continues to recognise the financial asset and also recognises a collateralised 
borrowing for the proceeds received.

FINANCIAL LIABILITIES AND EQUITY INSTRUMENTS
Financial liabilities and equity instruments are classified according to the substance of the contractual arrangements entered into. An equity 
instrument is any contract that evidences a residual interest in the assets of the Group after deducting all of its liabilities. Equity instruments 
issued by the Group are recorded at the proceeds received, net of direct issue costs.

Financial liabilities are classified as at FVTPL where the financial liability is either held for trading or is designated as at FVTPL. The Group 
does not have any designated FVTPL liabilities.

A financial liability is classified as held for trading if:

• it has been incurred principally for the purpose of disposal in the near future; or

• it is a part of an identified portfolio of financial instruments that the Group manages together and has a recent actual pattern of short-

term profit-taking; or

• it is a derivative that is not designated and effective as a hedging instrument.

Financial liabilities at FVTPL are stated at fair value, with any resultant gain or loss recognised in profit or loss.

OTHER FINANCIAL LIABILITIES
Other financial liabilities, including borrowings, are initially measured at fair value, net of transaction costs. Other financial liabilities are 
subsequently measured at amortised cost using the effective interest method, with interest expense recognised on an effective yield basis. 
The effective interest method is a method of calculating the amortised cost of a financial liability and of allocating interest expense over the 
relevant period. The effective interest rate is the rate that exactly discounts estimated future cash payments through the expected life of the 
financial liability, or, where appropriate, a shorter period, to the net carrying amount on initial recognition.

90

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017OUR FINANCIALS
NOTES TO THE FINANCIAL STATEMENTS

2 ACCOUNTING POLICIES CONTINUED
DERECOGNITION OF FINANCIAL LIABILITIES
The Group derecognises financial liabilities when, and only when, the Group’s obligations are discharged, cancelled or they expire.

DERIVATIVE FINANCIAL INSTRUMENTS
The Group’s activities expose it to the financial risks of changes in foreign currency exchange rates and interest rates.

The Group uses foreign exchange forward contracts to manage its foreign currency risk. The Group does not hold or issue derivative 
financial instruments for speculative purposes.

The use of financial derivatives is governed by the Group’s policies, approved by the Board of Directors, on the use of financial 
derivatives.

Derivatives are initially recognised at fair value at the date a derivative contract is entered into and are subsequently remeasured to their 
fair value at each period end date. The resulting gain or loss is recognised in profit or loss immediately.

A derivative is presented as a non-current asset or a non-current liability if the remaining maturity of the instrument is more than 12 months 
and it is not expected to be realised or settled within 12 months. Other derivatives are presented as current assets or current liabilities.

S) SHARE-BASED PAYMENTS
The Group has applied the requirements of IFRS 2 Share-based Payments. In accordance with the transitional provisions, IFRS 2 has been 
applied to all grants of equity instruments after 7 November 2002 that were unvested as of 1 October 2005.

The Group issues equity-settled share-based payments to certain employees. Equity-settled share-based payments are measured at fair 
value (excluding the effect of non-market-based vesting conditions) at the date of grant. The fair value determined at the grant date of 
the share-based payment is expensed on a straight-line basis over the vesting period, based on the Group’s estimate of shares that will 
eventually vest. Fair value is measured by use of the Black–Scholes model.

The Group provides employees with the ability to purchase the Group’s ordinary shares at 80% of the current market value through the 
operation of its Sharesave scheme. The Group records an expense, based on its estimate of the 20% discount related to shares expected 
to vest on a straight-line basis over the vesting period.

T) TRADE PAYABLES
Trade payables are initially measured at fair value and are subsequently measured at amortised cost, using the effective interest  
rate method.

U) OPERATING PROFIT
Operating profit is stated after charging/(crediting) restructuring costs but before property disposals, investment income and finance costs.

V) PROVISIONS
Provisions are recognised when the Group has a present obligation (legal or constructive) as a result of a past event, and it is probable 
that the Group will be required to settle that obligation and a reliable estimate can be made of the amount of that obligation. Provisions 
are measured at the Directors’ best estimate of the expenditure required to settle the obligation at the balance sheet date, and are 
discounted to present value where the effect is material.

W) SUPPLIER INCOME
Amounts receivable from suppliers are initially held on the balance sheet within the cost of inventory and recognised within the income 
statement once the contractual terms of the supplier agreements are met and the corresponding inventory has been sold.

Volume rebates and price discounts are recognised in the income statement as a reduction in cost of sales, in line with the recognition of 
the sale of a product.

X) CRITICAL ACCOUNTING JUDGEMENTS AND KEY SOURCES OF ESTIMATION UNCERTAINTY
In the application of the Group’s accounting policies, which are described above, the Directors are required to make judgements, 
estimates and assumptions about the carrying amounts of assets and liabilities that are not readily apparent from other sources. The 
estimates and associated assumptions are based on historical experience and other factors that are considered to be relevant. Actual 
results may differ from these estimates.

The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the 
period in which the estimate is revised if the revision affects only that period, or in the period of the revision and future periods if the 
revision affects both current and future periods.

The Directors have concluded that there are no critical areas of accounting judgement in the application of the Group’s accounting policies 
in the current period.

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91

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Notes to the Financial Statements

FOR THE 52 WEEKS ENDED 30 SEPTEMBER 2017

2 ACCOUNTING POLICIES CONTINUED
KEY SOURCES OF ESTIMATION UNCERTAINTY
The key assumptions concerning the future, and other key sources of estimation uncertainty at the period end date, that have a significant 
risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next financial period, are discussed below:

PROPERTY PROVISIONS
Onerous lease provision – During the period the Group has continued to review the performance of its store portfolio, which has resulted 
in one further store being exited before its lease terms had expired (2016: seven stores). In respect of the leases in relation to stores exited 
before lease end dates in prior periods that are still vacant, the Group has provided for what it considers to be the unavoidable costs prior 
to lease termination or sub-lease. The Group has further reviewed any trading loss-making stores and provided for those leases considered 
to be onerous. These estimates are based upon available information and knowledge of the property market. The ultimate costs to be 
incurred in this regard may vary from the estimates.

Dilapidations provision – The Group has estimated its likely dilapidation charges for its store portfolio and provided accordingly. This 
estimate involves an assessment of average costs per store and the expected exit period for the current portfolio, and is based on 
management’s best estimate, taking into account knowledge of the property market and historical trends. The ultimate costs to be incurred 
may vary from the estimates.

Property provisions are discounted to a present value by applying a discount rate consistent with market conditions at the reporting date. 
Discount rates used and sensitivity of the discount rate is disclosed in note 20.

3 REVENUE
An analysis of Group revenue is as follows:

Revenue from the sale of goods

Total revenue

52 weeks
ended
30 September
2017
£’000

211,848

211,848

52 weeks
ended
1 October
2016
£’000

214,994

214,994

Investment revenue represents bank interest receivable. There are no other gains recognised in respect of loans and receivables.

The Group has one reportable segment in accordance with IFRS 8 – Operating Segments, which is the Topps Tiles stores and online 
business segment. The Group’s Board is considered the chief operating decision maker. The Board receives monthly financial information 
at this level and uses this information to monitor the performance of the Topps Tiles stores and online business segment, allocate resources 
and make operational decisions. Internal reporting focuses on the Group as a whole and does not identify any further individual segments. 
All revenue is derived from sales in the UK and is from one class of business.

4 ACQUISITION OF SUBSIDIARIES
The Group acquired 100% of the issued share capital of Parkside Ceramics Limited on 31 August 2017. The acquisition of Parkside 
Ceramics Limited gives the Group greater coverage in the commercial tile market and allows the Group to utilise economies of scale to 
create additional value and create further synergies. 

The Group performed a purchase price allocation exercise on Parkside Ceramics Limited to restate assets and liabilities at their fair value. 
Intangible assets were recognised in relation to the Parkside Ceramics brand and customer relationships.

The contingent consideration is estimated based on performance conditions in place for Parkside Ceramics Limited over the next  
12 months. 

The Group incurred £169,000 of cost in relation to acquisition activity during the year.

92

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 20174 ACQUISITION OF SUBSIDIARIES CONTINUED
The fair value of the net assets acquired and liabilities assumed at the acquisition date were:

OUR FINANCIALS
NOTES TO THE FINANCIAL STATEMENTS

Fair value 
of net assets 
required
£’000

Property, plant and equipment 

Inventories 

Trade and other receivables 

Trade and other payables

Other financial liabilities 

Corporation tax 

Deferred tax 

Cash and cash equivalents 

Brand valuation

Customer relationships valuation

Fair value of assets acquired

Cash consideration 

Contingent consideration*

Total consideration 

Goodwill

* Contingent consideration is valued at fair value based on forecast attainment of performance conditions associated with the payment of the contingent consideration.

The net cash outflow in the cash flow statement is as follows:

Cash consideration 

Cash acquired 

Net cash outflow in the cash flow statement 

Since the date of control, the following amounts have been included within the Group’s financial statements for the period:

Revenue

Loss before tax

45

248

117

(347)

(12)

11

(35)

128

229

200

584

1,265

170

1,435

851

£’000

1,265

(128)

1,137

£’000

124

38

Had the acquisition been included from the start of the period, £2,238,000 of revenue and £172,000 of loss before tax would have 
been included in the Group’s financial statements. 

There were no contingent liabilities acquired as a result of the above transaction. 

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93

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Notes to the Financial Statements

FOR THE 52 WEEKS ENDED 30 SEPTEMBER 2017

5 PROFIT BEFORE TAXATION
Profit before taxation for the period has been arrived at after charging/(crediting):

Depreciation of property, plant and equipment

Impairment of property, plant and equipment

Disposal of property, plant and equipment loss

Property related provisions charged

Staff costs (see note 6)

Operating lease rentals

Write-down of inventories recognised as an expense

Cost of inventories recognised as an expense

During the year the business disposed of one freehold property (2016: no freehold property disposal).

Analysis of the auditor’s remuneration is provided below:

Fees payable to the Company’s auditor with respect to the Company’s annual accounts

Fees payable to the Company’s auditor and their associates for other audit services to the Group:

Audit of the Company’s subsidiaries pursuant to legislation

Total audit fees

Taxation compliance services

Total non-audit fees

Total fees payable to the Company’s auditor

52 weeks
ended
30 September
2017
£’000

6,544

438

151

349

50,548

24,762

3,177

79,296

52 weeks
ended
30 September
2017
£’000

 46

 97

 143

–

–

143

52 weeks
ended
1 October
2016
£’000

5,832

152

–

719

53,816

23,830

3,971

78,612

52 weeks
ended
1 October
2016
£’000

 41

 87

 128

70

70

 198

A description of the work of the Audit Committee is set out on page 48 and includes an explanation of how auditor objectivity and 
independence is safeguarded when non-audit services are provided by the auditor.

94

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017OUR FINANCIALS
NOTES TO THE FINANCIAL STATEMENTS

6 STAFF COSTS
The average monthly number of persons and their full-time equivalents employed by the Group in the UK during the accounting period 
(including Executive Directors) was:

Selling

Administration

Their aggregate remuneration comprised:

Wages and salaries (including LTIP, see note 29)

Social security costs

Other pension costs (see note 28b)

52 weeks
ended
30 September
2017
Number 
employed

1,837

193

2,030

2017
£’000

52 weeks
ended
1 October
2016
Number 
employed

1,778

199

1,977

2016
£’000

45,967

48,667

3,719

862

4,286

863

50,548

 53,816

Details of Directors’ emoluments are disclosed on pages 63 to 71. The Group considers key management to be the Directors only. 
Employee profit sharing of £5.0 million (2016: £10.0 million) is included in the above and comprises sales commission and bonuses.

7 INVESTMENT REVENUE AND FINANCE COSTS

Investment revenue

Bank interest receivable and similar income

Finance costs

Interest on bank loans and overdrafts

Other interest

Interest on underpaid tax†

52 weeks
ended
30 September
2017
£’000

52 weeks
ended
1 October
2016
£’000

24

24

(868) 

(46)

–

(914)

85

85

(1,092)

–

(84)

(1,176)

†  The Group has historically provided for tax on open HMRC enquires and a final payment of £2.9 million was made in October 2016 against these enquires. In the prior year  
  a £84,000 interest payment against these open enquiries was included in finance costs.

No finance costs are appropriate to be capitalised in the period, or the prior period.

Interest on bank loans and overdrafts represents gains and losses on financial liabilities measured at amortised cost. There are no other 
gains or losses recognised in respect of financial liabilities measured at amortised cost.

25632.02    13 December 2017 11:33 AM    Proof6

95

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Notes to the Financial Statements

FOR THE 52 WEEKS ENDED 30 SEPTEMBER 2017

8 TAXATION

Current tax – charge for the period

Current tax – adjustment in respect of previous periods 

Deferred tax – charge for the period (note 20)

Deferred tax – adjustment in respect of previous periods (note 20)

52 weeks
ended
30 September
2017
£’000

3,504

(104)

125

43

52 weeks
ended
1 October
2016
£’000

3,906

148

302

95

3,568

4,451

The charge for the period can be reconciled to the profit per the statement of financial performance as follows:

Continuing operations:

Profit before taxation

Tax at the UK corporation tax rate of 19.5% (2016: 20.0%)

Expenses that are not deductible in determining taxable profit

Difference between IFRS 2 and corporation tax relief

Reduction in UK corporation tax rate

Tangible fixed assets which do not qualify for capital allowances

Adjustment in respect of prior periods

Tax expense for the period

52 weeks
ended
30 September
2017
£’000

52 weeks
ended
1 October
2016
£’000

16,999

3,315

19,982

3,997

57

67

8

182

(61)

58

137

(246)

261

244

3,568

4,451

In the period, the Group has recognised a corporation tax credit directly to equity of £3,254 (2016: £448,000) and a deferred tax 
debit to equity of £157,921 (2016: £630,000) in relation to the Group’s share option schemes.

9 DIVIDENDS

Interim dividend for the period ended 30 September 2017 of £0.011 (2016: £0.010) per share

Proposed final dividend for the period ended 30 September 2017 of £0.023 (2016: £0.025) per share

52 weeks
ended
30 September
2017
£’000

2,116

4,425

52 weeks
ended
1 October
2016
£’000

1,930

4,803

The proposed final dividend is subject to approval by shareholders at the Annual General Meeting and has not been included as a 
liability in these financial statements.

96

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017OUR FINANCIALS
NOTES TO THE FINANCIAL STATEMENTS

10 EARNINGS PER SHARE
The calculation of earnings per share is based on the earnings for the financial period attributable to equity shareholders and the weighted 
average number of ordinary shares.

Weighted average number of issued shares for basic earnings per share

Weighted average impact of treasury shares for basic earnings per share

Total weighted average number of shares for basic earnings per share

Weighted average number of shares under option

For diluted earnings per share

52 weeks
ended
30 September
2017

52 weeks
ended
1 October
2016

196,367,310 195,063,550

(4,038,495)

(2,131,436)

192,328,815 192,932,114

3,487,211

5,769,647

195,816,026 198,701,761

The calculation of the basic and diluted earnings per share used the denominators as shown above for both basic and diluted earnings 
per share.

11 GOODWILL

Cost and carrying amount at 3 October 2015 and 1 October 2016

Acquisition of Parkside Ceramics Limited (note 4)

Cost and carrying amount at 30 September 2017

£’000

245

851

1,096

The balance of goodwill remaining is the carrying value that arose on the acquisition of Surface Coatings Limited in 1998 and Parkside 
Ceramics Limited in 2017.

The Group tests goodwill annually for impairment or more frequently if there are indications that goodwill might be impaired.

The recoverable amounts are determined from value in use calculations. The key assumptions for the value in use calculations are those 
regarding the discount rates, growth rates and expected changes to selling prices and direct costs during the period. Management 
estimates discount rates based on the Group’s weighted average cost of capital. The growth rates are based on industry growth forecasts. 
Changes in selling prices and direct costs are based on past practices and expectations of future changes in the market. Discounted cash 
flows are calculated using a pre-tax rate of 13.2% (2016: 14.2%).

The Group prepares cash flow forecasts derived from the most recent financial budgets approved by management for the next five years 
and extrapolates cash flows for the following years. The growth rate applied does not exceed the average long-term growth rate for the 
relevant markets. There are no reasonable changes that would result in the carrying value of goodwill being reduced to its recoverable 
amount.

No impairment has been identified in the current period as a result of the annual test for impairment.

12 INTANGIBLE ASSETS

Cost and carrying amount at 1 October 2016

Additions

Cost and carrying amount at 30 September 2017

Brand 
£’000

–

229

229

Customer 
relationships 
£’000

–

200

200

Total 
£’000

–

429

429

The intangible assets additions occurred on the acquisition of Parkside Ceramics Limited on 31 August 2017. 

The brand is amortised over its estimated useful life of 10 years. Customer relationships are amortised over their estimated useful lives of 
three years.

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97

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Notes to the Financial Statements

FOR THE 52 WEEKS ENDED 30 SEPTEMBER 2017

13 PROPERTY, PLANT AND EQUIPMENT

Cost

At 3 October 2015

Additions

Disposals

At 1 October 2016

Additions

Disposals

Reclassification of assets*

Acquisition of subsidiary undertakings

At 30 September 2017

Accumulated depreciation

At 3 October 2015

Charge for the period

Provision for impairment

Eliminated on disposals

At 1 October 2016

Charge for the period

Provision for impairment

Eliminated on disposals

Reclassification of assets*

At 30 September 2017

Carrying amount

At 30 September 2017

At 1 October 2016

Land and buildings

Freehold 
£’000

 Short
leasehold 
£’000

Fixtures and 
fittings 
£’000

Motor
vehicles 
£’000

Total 
£’000

18,560 

 1,954

 72,309

 58

 92,881

–

–

93

–

18,560

2,047

801

(231)

(142)

–

88

– 

(686)

–

10,411

(691)

82,029

9,225

(413)

779

31

18,988 

1,449

91,651

2,046

289

–

–

2,335

293

–

(86)

(6)

2,536

1,648

 42,046

49

–

–

1,697

53

–

–

(680)

1,070

5,482

152

(691)

46,989

6,188

438

(104) 

671

54,182

5

–

10,509

(691)

63

102,699

–

–

49

14

126

47

12

–

–

59

10

–

– 

15

84

10,114

(644)

–

45

112,214

45,787

5,832

152

(691)

51,080

6,544

438

(190)

–

57,872

16,452

16,225

 379

350

37,469

35,040

 42

4

 54,342

51,619

* During the period the Group undertook an asset reclassification exercise to reclassify some assets between asset categories.

Freehold land and buildings includes £4,104,000 of freehold land (2016: £4,104,000) on which no depreciation has been charged in 
the current period. There is no material difference between the carrying and market values.

Cumulative finance costs capitalised in the cost of tangible fixed assets amount to £nil (2016: £nil). Contractual commitments for the 
acquisition of property, plant and equipment are detailed in note 28.

During the period, the Group has closed five stores in the UK. As the fixtures and fittings within these stores cannot be reused in other 
locations within the Group, the carrying value of these assets has been fully provided for in the period, with the associated impairment 
charge of £268,000 (2016: £152,000) included within other operating expenses.

14 SUBSIDIARIES
A list of all subsidiaries, including the name, country of incorporation and proportion of ownership interest is given in note 3 to the 
Company only financial statements.

98

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 201715 TRADE AND OTHER RECEIVABLES

Amounts falling due within one year:

Amounts receivable for the sale of goods

Allowance for doubtful debts

Other debtors and prepayments

– Rent and rates

– Other

OUR FINANCIALS
NOTES TO THE FINANCIAL STATEMENTS

2017
£’000

493

(37)

4,192

1,854

6,502

2016
£’000

 681

(33)

4,001

2,059

6,708

The Directors consider that the carrying amount of trade and other receivables at 30 September 2017 and 1 October 2016 
approximates to their fair value on the basis of discounted cash flow analysis.

CREDIT RISK
The Group’s principal financial assets are bank balances and cash and trade receivables.

The Group considers that it has no significant concentration of credit risk. The majority of sales in the business are cash-based sales in the 
stores.

Total trade receivables (net of allowances) held by the Group at 30 September 2017 amounted to £0.5 million (2016: £0.6 million). 
These amounts mainly relate to sundry trade account generated sales. In relation to these sales, the average credit period taken is 49 days 
(2016: 54 days) and no interest is charged on the receivables.

Before accepting any new customer, the Group uses an external credit scoring system to assess the potential customer’s credit quality and 
defines credit limits by customer. Limits and scoring attributed to customers are reviewed periodically.

Included in the Group’s trade receivable balance are debtors with a carrying amount of £70,000 (2016: £94,000) which are past due 
at the reporting date for which the Group has not provided as there has not been a significant change in credit quality and the amounts 
are still considered recoverable. The Group does not hold any collateral over these balances.

Ageing of past due but not impaired receivables:

Greater than 60 days

2017
£’000

70

2016
£’000

94

The allowance for doubtful debts was £37,000 by the end of the period (2016: £33,000). Given the minimal receivable balance, the 
Directors believe that there is no further credit provision required in excess of the allowance for doubtful debts.

The allowance for doubtful debts includes £24,000 relating to individually impaired trade receivables (2016: £20,000) which are due 
from companies that have been placed into liquidation.

The Directors consider that the carrying amount of trade and other receivables is approximately equal to their fair value.

16 CASH AND CASH EQUIVALENTS
Cash and cash equivalents comprise cash held by the Group and short-term bank deposits (with associated right of set-off) net of 
bank overdrafts, with an original maturity of three months or less. The carrying amount of these assets approximates their fair value. A 
breakdown of significant bank and cash balances by currency is as follows:

Sterling

US dollar

Euro

Total cash and cash equivalents

2017
£’000

5,232

919

1,350

7,501

2016
£’000

8,738

715

775

10,228

99

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Notes to the Financial Statements

FOR THE 52 WEEKS ENDED 30 SEPTEMBER 2017

17 OTHER FINANCIAL LIABILITIES
TRADE AND OTHER PAYABLES

Amounts falling due within one year

Trade payables

Other payables

Accruals and deferred income

2017
£’000

2016
£’000

18,330

3,641

10,529

32,500

16,598

3,740

12,770

33,108

Trade payables and accruals principally comprise amounts outstanding for trade purchases and ongoing costs. The average credit period 
taken for trade purchases is 53 days (2016: 49 days). No interest is charged on these payables.

The Directors consider that the carrying amount of trade payables at 30 September 2017 and 1 October 2016 approximates to their fair 
value on the basis of discounted cash flow analysis.

18 BANK LOANS

Bank loans (all sterling)

The borrowings are repayable as follows:

On demand or within one year

In the second year

In the third to fifth year

Less: total unamortised issue costs

Issue costs to be amortised within 12 months

Amount due for settlement after 12 months

2017
£’000

2016
£’000

34,807 

34,691

2017
£’000

2016
£’000

 –

35,000

–

35,000

(193)

 –

–

35,000

35,000

(309)

34,807

34,691

116

116

34,923

34,807

The Directors consider that the carrying amount of the bank loan at 30 September 2017 and 1 October 2016 approximates to its fair 
value since the amounts relate to floating rate debt.

The average interest rates paid on the loan were as follows:

Loans

2017
%

1.78 

2016
%

2.19

The Group borrowings are arranged at floating rates, thus exposing the Group to cash flow interest rate risk.

The Group is part way through a five-year revolving credit facility of £50.0 million, expiring 31 May 2019. As at the financial period 
end, £35.0 million of this facility was drawn (2016: £35.0 million). The loan facility contains financial covenants which are tested on a 
bi-annual basis. The Group did not breach any covenants in the period.

At 30 September 2017, the Group had available £15.0 million (2016: £15.0 million) of undrawn committed banking facilities.

100

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017OUR FINANCIALS
NOTES TO THE FINANCIAL STATEMENTS

19 FINANCIAL INSTRUMENTS
CAPITAL RISK MANAGEMENT
The Group manages its capital to ensure that entities in the Group will be able to continue as a going concern while maximising the return 
to stakeholders through the optimisation of the debt and equity balance. The Group’s overall strategy remains unchanged from 2016. The 
capital structure of the Group consists of debt, which includes the borrowings disclosed in note 18, cash and cash equivalents disclosed 
in note 16 and equity attributable to equity holders of the parent, comprising issued capital, reserves and retained losses as disclosed in 
notes 21 to 27.

The Group is not subject to any externally imposed capital requirements.

SIGNIFICANT ACCOUNTING POLICIES
Details of the significant accounting policies and methods adopted, including the criteria for recognition, the basis of measurement and the 
basis on which income and expenses are recognised, in respect of each class of financial asset, financial liability and equity instrument, 
are disclosed in note 2R to the financial statements.

CATEGORIES OF FINANCIAL INSTRUMENTS

Financial assets

Loans and receivables (including cash and cash equivalents)

Fair value through profit and loss

Financial liabilities

Fair value through profit and loss

Amortised cost

Carrying value and fair value

2017
£’000

2016
£’000

7,957

10,876

–

342

124

–

53,377

51,404

The Group considers itself to be exposed to risks on financial instruments, including market risk (including currency risk), credit risk, liquidity 
risk and cash flow interest rate risk.

The Group seeks to mitigate the effects of these risks by using derivative financial instruments to hedge these risk exposures economically. 
The use of financial derivatives is governed by the Group’s policies approved by the Board of Directors, which provide written principles 
on foreign exchange risk, interest rate risk, credit risk, the use of financial derivatives and non-derivative financial instruments, and the 
investment of excess liquidity. The Group does not enter into or trade financial instruments, including derivative financial instruments, for 
speculative purposes. 

MARKET RISK
The Group’s activities expose it primarily to the financial risks of changes in foreign currency exchange rates and interest rates. The Group 
enters into forward foreign exchange contracts to hedge the exchange rate risk arising on the import of goods.

FOREIGN CURRENCY RISK MANAGEMENT
The Group undertakes certain transactions denominated in foreign currencies. Hence, exposures to exchange rate fluctuations arise. 
Exchange rate exposures are managed within approved policy parameters utilising forward foreign exchange contracts.

The carrying amounts of the Group’s foreign currency denominated monetary assets and monetary liabilities at the reporting date are as 
follows:

Euro

US dollar

Assets

Liabilities

2017
£’000

1,357

927

2016
£’000

781

725

2017
£’000

3,139

866

2016
£’000

3,032

1,215

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101

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017 
 
 
Notes to the Financial Statements

FOR THE 52 WEEKS ENDED 30 SEPTEMBER 2017

19 FINANCIAL INSTRUMENTS CONTINUED
FOREIGN CURRENCY SENSITIVITY ANALYSIS
The Group is mainly exposed to the currency of China and Brazil (US dollar currency) and to various European countries (euro) as a result 
of inventory purchases. The following table details the Group’s sensitivity to a 10% increase and decrease in sterling against the relevant 
foreign currencies. Ten per cent represents management’s assessment of the reasonably possible change in foreign exchange rates. The 
sensitivity analysis includes only outstanding foreign currency denominated monetary items and adjusts their translation at the period 
end for a 10% change in foreign currency rates. A positive number below indicates an increase in profit and other equity where sterling 
strengthens 10% against the relevant currency.

Profit or loss movement on a 10% strengthening in sterling against the euro

Profit or loss movement on a 10% strengthening in sterling against the US dollar

Profit or loss movement on a 10% weakening in sterling against the euro

Profit or loss movement on a 10% weakening in sterling against the US dollar

2017
£’000

162

6

(198)

(7)

2016
£’000

205

45

(250)

(55)

2015
£’000

197

44

(241)

(54)

CURRENCY DERIVATIVES
The Group utilises currency derivatives to hedge significant future transactions and cash flows. The Group uses foreign currency forward 
contracts in the management of its exchange rate exposures. The contracts are denominated in US dollars and euros.

At the balance sheet date, the total notional amounts of outstanding forward foreign exchange contracts that the Group has committed to 
are as below:

Forward foreign exchange contracts

2017
£’000

10,142

2016
£’000

6,125

These arrangements are designed to address significant exchange exposures for the first half of 2018 and are renewed on a revolving 
basis as required.

At 30 September 2017 the fair value of the Group’s currency derivatives is a loss of £124,417 within accruals (note 17) (2016: gain of 
£341,917 in prepayments (note 15)). These amounts are based on the market value of equivalent instruments at the balance sheet date.

Losses of £466,064 are included in cost of sales (2016: £225,260 gain). 

INTEREST RATE RISK MANAGEMENT
The Group is exposed to interest rate risk as entities in the Group borrow funds at floating interest rates. Due to the reduced level of 
floating rate borrowings and the current low level of interest rates, management have not deemed it necessary to implement measures that 
would mitigate this risk. The Group’s exposures to interest rates on financial assets and financial liabilities are detailed in the liquidity risk 
management section of this note.

INTEREST RATE SENSITIVITY ANALYSIS
The sensitivity analysis below has been determined based on the exposure to interest rates for both derivatives and non-derivative 
instruments at the balance sheet date. For floating rate liabilities, the analysis is prepared assuming the amount of liability outstanding at 
the balance sheet date was outstanding for the whole year. A 50 basis points increase or decrease is used when reporting interest rate 
risk internally to key management personnel and represents management’s assessment of the possible change in interest rates.

102

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017OUR FINANCIALS
NOTES TO THE FINANCIAL STATEMENTS

19 FINANCIAL INSTRUMENTS CONTINUED
If interest rates had been 50 basis points higher/lower and all other variables were held constant, the Group’s profit would be impacted 
as follows:

(Loss) or profit

The Group’s sensitivity to interest rates mainly relates to the revolving credit facility.

50 basis points increase 
in interest rates

50 basis points decrease 
in interest rates

2017
£’000

(181)

2016
£’000

(198)

2017
£’000

181

2016
£’000

198

CREDIT RISK MANAGEMENT
Credit risk refers to the risk that a counterparty will default on its contractual obligations, resulting in financial loss to the Group. 
Management have considered the counterparty risk associated with the cash and derivative balances and do not consider there to be 
a material risk. The Group has a policy of only dealing with creditworthy counterparties. The Group’s exposure to its counterparties is 
reviewed periodically. Trade receivables are minimal, consisting of a number of insurance companies and sundry trade accounts; further 
information is provided in note 15.

The carrying amount of financial assets recorded in the financial statements, which is net of impairment losses, represents the Group’s 
maximum exposure to credit risk without taking account of the value of any collateral obtained.

LIQUIDITY RISK MANAGEMENT
Ultimate responsibility for liquidity risk management rests with the Board of Directors. The Group manages liquidity risk by maintaining 
adequate reserves, banking facilities and borrowing facilities by continuously monitoring forecast and actual cash flows and matching the 
maturity profiles of financial assets and liabilities.

LIQUIDITY AND INTEREST RISK TABLES
The following tables detail the Group’s remaining contractual maturity for its non-derivative financial liabilities. The tables have been drawn 
up based on the undiscounted cash flows (and on the assumption that the variable interest rate remains constant at the latest fixing level of 
1.73681% (2016: 1.77413%) of financial liabilities based on the earliest date on which the Group can be required to pay. The table 
includes both interest and principal cash flows.

2017

Non-interest bearing

Variable interest rate instruments

2016

Non-interest bearing

Variable interest rate instruments

Less than
1 month
£’000

21,971

58

Less than
1 month
£’000

20,337

59

1–3
months
£’000

–

114

1–3
months
£’000

–

117

3 months
to 1 year
£’000

–

512

3 months
to 1 year
£’000

–

521

1–5 
years
£’000

–

35,454

1–5 
years
£’000

–

36,157

Total
£’000

21,971

36,138

Total
£’000

20,337

36,854

The Group is financed through a £50 million (2016: £50 million) revolving credit facility, of which £35 million (2016: £35 million) was 
utilised. At the balance sheet date the total unused amount of financing facilities was £15 million (2016: £15 million). The Group expects 
to meet its other obligations from operating cash flows and proceeds of maturing financial assets.

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103

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Notes to the Financial Statements

FOR THE 52 WEEKS ENDED 30 SEPTEMBER 2017

19 FINANCIAL INSTRUMENTS CONTINUED
The following table details the Group’s liquidity analysis for its derivative financial instruments. The table has been drawn up based on the 
undiscounted net cash inflows/(outflows) on the derivative instruments that settle on a net basis and the undiscounted gross inflows and 
(outflows) on those derivatives that require gross settlement. When the amount payable or receivable is not fixed, the amount disclosed has 
been determined by reference to the projected interest and foreign currency rates as illustrated by the yield curves existing at the reporting 
date.

2017

Foreign exchange forward contracts payments

Foreign exchange forward contracts receipts

2016

Foreign exchange forward contracts payments

Foreign exchange forward contracts receipts

Less than
1 month
£’000

(2,128)

2,141

Less than
1 month
£’000

 (1,179)

 1,305

1–3
months
£’000

(3,884)

3,837

1–3
months
£’000

(2,435)

 2,611

3 months
to 1 year
£’000

(4,130)

4,040

3 months
to 1 year
£’000

(2,511)

2,567

1–5 
years
£’000

–

–

1–5 
years
£’000

–

–

5+ 
years
£’000

– 

–

5+ 
years
£’000

–

–

Total
£’000

(10,142)

10,018

Total
£’000

(6,125)

 6,483

FAIR VALUE OF FINANCIAL INSTRUMENTS
The fair values of financial assets and financial liabilities are determined as follows:

Foreign currency forward contracts are measured using quoted forward exchange rates and yield curves derived from quoted interest rates 
matching maturities of the contracts.

The fair values are therefore categorised as Level 2 (2016: Level 2), based on the degree to which the fair value is observable. Level 2 
fair value measurements are those derived from inputs other than unadjusted quoted prices in active markets (Level 1 categorisation) that 
are observable for the asset or liability, either directly (i.e. as prices) or indirectly (i.e. derived from prices).

20 PROVISIONS

Onerous lease provision

Business simplification provision

Dilapidations provision

Current

Non-current

At 1 October 2016

Created in the year

Utilisation of provision

Release of provision in the period

At 30 September 2017

104

2017
£’000

1,697

1,078

2,175

4,950

1,170

3,780

4,950

Business 
simplification 
provision 
£’000

Onerous lease 
provision 
£’000

Dilapidations 
provision 
£’000

1,181

1,309

1,804

387

(490)

–

786

(398)

–

604

(192)

(41)

1,078

1,697

2,175

2016
£’000

1,309

1,181

1,804

4,294

1,448

2,846

4,294

Total 
£’000

4,294

1,777

(1,080)

(41)

4,950

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017OUR FINANCIALS
NOTES TO THE FINANCIAL STATEMENTS

20 PROVISIONS CONTINUED
The onerous lease provision relates to estimated future unavoidable lease costs in respect of closed, non-trading and loss-making stores. 
The provision is expected to be utilised over the following four financial periods. The dilapidations provision represents management’s 
best estimate of the Group’s liability under its property lease arrangements based on past experience and is expected to be utilised over 
the following six financial periods. The business simplification provision relates to the decision to exit the Topps Clearance format and 
relocation of the finance function to Leicester, resulting in redundancies and the subsequent closure of nine store locations and one support 
office. The discount rate used to calculate the present value of property provisions is 7%. A 10% reduction in discount rate would lead to 
an increase in property provisions of £75,000.

The following are the deferred tax liabilities/(assets) recognised by the Group and movements thereon during the current and prior 
reporting period: 

Accelerated 
tax 
depreciation 
£’000

1,523

138

95

(263)

–

1,493

(55)

43

–

–

As at 3 October 2015

Charge to income

Charge in respect of previous 
periods

Impact of rate change

Credit to equity

As at 1 October 2016

Charge/(credit) to income

Charge in respect of previous 
periods

Charge to equity

Recognised on acquisition of 
subsidiary

As at 30 September 2017

1,481

Share-based 
payments 
£’000

Exchange rate 
differences 
£’000

(1,353)

(166)

22

(22)

Rent free 
£’000

(511)

511

–

105

630

(784)

181

–

158

–

(445)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

Stock 
provisions 
£’000

Intangible 
assets 
£’000

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

 Total 
£’000

(319)

461

95

(158)

630

709

126

43

158

(38)

(38)

73

73

35

1,071

A reduction in the UK corporation tax rate from 21% to 20% (effective from 1 April 2015) was substantively enacted on 2 July 2013. 
Further reductions to 19% (effective from 1 April 2017) and to 18% (effective 1 April 2020) were substantively enacted on 26 October 
2015, and an additional reduction to 17% (effective 1 April 2020) was substantively enacted on 6 September 2016. This will reduce the 
Company’s future current tax charge accordingly. The deferred tax liability at 1 October 2016 has been calculated based on these rates.

21 CALLED-UP SHARE CAPITAL

Issued and fully paid 196,437,298*(2016: 196,153,770*) 

Ordinary shares of 3.33p each (2016: 3.33p)

Total

2017
£’000

6,548

6,548

2016
£’000

6,539

6,539

During the period the Group issued 254,998 (2016: 2,453,311) ordinary shares with a nominal value of £9,441 (2016: £81,712) 
under share option schemes for an aggregate cash consideration of £15,631 (2016: £612,500).

* During the period £8,468 (2016: £4,415,000) of shares were purchased by Topps Tiles Employee Benefit Trust on behalf of the Group.

25632.02    13 December 2017 11:33 AM    Proof6

105

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017 
Notes to the Financial Statements

FOR THE 52 WEEKS ENDED 30 SEPTEMBER 2017

22 SHARE PREMIUM

At start of the period

Premium on issue of new shares

At end of period

23 OWN SHARES

At start of the period

Acquired in the period

Disposed of on issue in the period

At end of the period

2017
£’000

2,473

14

2,487

2017
£’000

(4,411)

(8)

8

2016
£’000

1,906

567

2,473

2016
£’000

(630)

(4,415)

634

(4,411)

(4,411)

A subsidiary of the Group holds 4,038,495 (2016: 4,038,495) shares with a nominal value of £4,410,840 acquired for an average 
price of £1.09 per share (2016: £4,410,863 acquired for an average price of £1.09 per share) and therefore these have been 
classed as own shares.

24 MERGER RESERVE

At start and end of the period

2017
£’000

(399)

2016
£’000

(399)

The merger reserve arose on pre-2006 acquisitions. The Directors do not consider this to be distributable as at 30 September 2017 
(2016: same).

25 SHARE-BASED PAYMENT RESERVE

At start of the period

(Debit)/credit to equity for equity-settled share-based payments

At end of the period

2017
£’000

4,280

(359)

3,921

2016
£’000

2,820

1,460

4,280

The share-based payment reserve has arisen on the fair valuation of save-as-you-earn schemes and long-term incentive plans. The Directors 
consider this to be distributable as at 30 September 2017 (2016: same).

26 CAPITAL REDEMPTION RESERVE

At start and end of the period

2017
£’000

2016
£’000

20,359

20,359

The capital redemption reserve arose on the cancellation of treasury shares and as a result of a share reorganisation in 2006. The 
Directors do not consider this to be distributable as at 30 September 2017 (2016: same).

106

25632.02    13 December 2017 11:33 AM    Proof6

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017OUR FINANCIALS
NOTES TO THE FINANCIAL STATEMENTS

27 RETAINED LOSSES 

At 3 October 2015

Dividends (note 9)

Deferred and current tax on Sharesave scheme taken directly to equity

Own shares issued in the period

Net profit for the period

At 1 October 2016

Dividends (note 9)

Deferred and current tax on Sharesave scheme taken directly to equity

Own shares issued in the period

Net profit for the period

At 30 September 2017

28 FINANCIAL COMMITMENTS
A) CAPITAL COMMITMENTS
At the end of the period there were capital commitments contracted of £nil (2016: £45,000).

£’000

(19,715)

(6,296)

(182)

(634)

15,531

(11,296)

(6,924)

(155)

(8)

13,431

(4,952)

B) PENSION ARRANGEMENTS
The Group operates a defined contribution pension scheme for employees. The assets of the schemes are held separately from those 
of the Group in independently administered funds. The pension cost charge represents contributions payable by the Group to the 
funds and amounted to £862,000 (2016: £863,000). At the period end, the Group holds outstanding contributions of £142,669 
(2016: £136,619).

C) LEASE COMMITMENTS
Minimum future sub-lease payments expected to be received under non-cancellable sub-leases amount to £2,509,000 (2016: 
£3,715,000). The Group has entered into non-cancellable operating leases in respect of motor vehicles, equipment and land and 
buildings.

Minimum lease payments under operating leases recognised as an expense for the period were £24,762,316 (2016: £23,830,000) 
which includes property service charges of £852,000 (2016: £732,000).

At the balance sheet date, the Group had outstanding commitments for future minimum lease payments under non-cancellable operating 
leases which fall due as follows:

– Within 1 year

– Within 2–5 years

– After 5 years

2017

2016

Land and 
buildings
£’000

22,793

76,434

49,189

148,416

Other
£’000

1,319

2,093

194

3,606

Land and 
buildings
£’000

22,601

71,957

51,083

145,641

Other
£’000

1,037

1,363

168

2,568

Operating lease payments primarily represent rentals payable by the Group for certain of its office and store properties. Leases are 
negotiated for an average term of 10 years and rentals are fixed for an average of five years (2016: five).

25632.02    13 December 2017 11:33 AM    Proof6

107

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Notes to the Financial Statements

FOR THE 52 WEEKS ENDED 30 SEPTEMBER 2017

29 SHARE-BASED PAYMENTS
The Group operates seven share option schemes in relation to Group employees.

EMPLOYEE SHARE PURCHASE PLANS
Employee share purchase plans are open to almost all employees and provide for a purchase price equal to the average market price 
over the three days prior to the date of grant, less 20%. The shares can be purchased during a two-week period each financial period. 
The shares so purchased are generally placed in the employee share savings plan for a thee or five year period.

Movements in share-based payment plan options are summarised as follows:

Outstanding at beginning of the period

Issued during the period

Expired during the period

Exercised during the period

Outstanding at end of the period

Exercisable at end of the period

2017

2016

Weighted 
average 
exercise price
£

1.14

0.70

1.07

Number of 
share options

3,080,615 

2,105,117

(1,623,808)

Number of 
share options

2,969,105 

2,098,318

(617,982)

(28,530)

0.54 (1,368,826)

3,533,394

378,847

0.91

0.98

3,080,615

8,372

Weighted 
average 
exercise price
£

0.63

1.27

1.05

0.45

1.14

0.43

The inputs to the Black-Scholes Model for the employee three-year Employee Share Purchase Plans issued in the year are as follows:

Three-year plan

Weighted average share price

Weighted average exercise price

Expected volatility

Expected life

Risk-free rate of interest

Dividend yield

— pence

— pence

— %

— years

— %

— %

83.25

70.00

29.22

3.00

0.41

4.20

Expected volatility was determined by calculating the historical volatility of the Group’s share price over the previous three years (2016: 
three and five years). The expected risk used in the model has been adjusted, based on management’s best estimate, for the effects of non-
transferability, exercise restrictions and behavioural forces.

108

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017OUR FINANCIALS
NOTES TO THE FINANCIAL STATEMENTS

29 SHARE-BASED PAYMENTS CONTINUED
LONG TERM INCENTIVE PLAN
Long Term Incentive Plans have been granted to senior management and have a vesting period of three years. Vesting is subject to 
achievement of certain performance conditions.

Movements in Long Term Incentive Plan options are summarised as follows:

Outstanding at beginning of the period

Issued during the period

Expired during the period

Exercised during the period

Outstanding at end of the period

Exercisable at end of the period

2017

2016

Weighted 
average 
exercise price
£

–

–

–

–

–

–

Weighted 
average 
exercise price
£

–

–

–

–

–

–

Number of 
share options

5,032,515

1,229,100

(113,041)

(1,084,485)

5,064,089

988,989

Number of 
share options

5,064,089

1,752,568

(128,402)

(254,998)

6,433,257

988,989

Under the plan a number of share options were granted to senior management. These options will vest in December 2018 subject to the 
achievement of certain performance criteria.

The total number of share options granted was 13,196 (2016: 1,138,647) and the fair value of these options was £10,786 (2016: 
£1,674,835).

The inputs to the Black–Scholes model are as follows:

Weighted average share price

Weighted average exercise price

Expected volatility

Expected life

Risk-free rate of interest

Dividend yield

— pence

— pence

— %

— years

— %

— %

88.00

nil

28.03

2.00

0.13

3.69

Expected volatility was determined by calculating the historical volatility of the Group’s share price over the previous three years. The 
expected risk used in the model has been adjusted, based on management’s best estimate, for the effects of non-transferability, exercise 
restrictions and behavioural forces.

During the financial period, the Group granted 17,931 share options under the existing share option scheme due to vest in December 
2017. The fair value of these options was £15,027.

The inputs to the Black–Scholes model are as follows:

Weighted average share price

Weighted average exercise price

Expected volatility

Expected life

Risk-free rate of interest

Dividend yield

— pence

— pence

— %

— years

— %

— %

87.00

nil

30.54

1.00

0.00

3.74

During the financial period, the Group granted 1,721,441 share options under the existing share option scheme due to vest in December 
2019. The fair value of these options was £1,355,996.

25632.02    13 December 2017 11:33 AM    Proof6

109

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Notes to the Financial Statements

FOR THE 52 WEEKS ENDED 30 SEPTEMBER 2017

29 SHARE-BASED PAYMENTS CONTINUED
The inputs to the Black–Scholes model are as follows:

Weighted average share price

Weighted average exercise price

Expected volatility

Expected life

Risk-free rate of interest

Dividend yield

— pence

— pence

— %

— years

— %

— %

88.00

nil

29.73

3.00

0.28

3.69

2020 LONG TERM INCENTIVE PLAN
Under the plan a number of share options were granted to management level employees across the Group. These options will vest in 
December 2020 subject to the achievement of certain performance criteria.

Movements in 2020 Long Term Incentive Plan options are summarised as follows:

Outstanding at beginning of the period

Issued during the period

Expired during the period

Exercised during the period

Outstanding at end of the period

Exercisable at end of the period

2017

2016

Weighted 
average 
exercise price
£

–

–

–

–

–

–

Weighted 
average 
exercise price
£

–

–

–

–

–

–

Number of 
share options

–

2,698,244

(94,497)

–

2,603,747

–

Number of 
share options

2,603,747

955,217

(497,702)

–

3,061,262

–

During the financial period, the Group granted an additional 955,217 share options under the 2020 Long Term Incentive Plan share 
option scheme due to vest in December 2020.

During the financial period, the Group granted an additional 134,000 share options under the 2020 Long Term Incentive Plan share 
option scheme due to vest in December 2020. The fair value of these options was £101,726.

The inputs to the Black–Scholes model are as follows:

Weighted average share price

Weighted average exercise price

Expected volatility

Expected life

Risk-free rate of interest

Dividend yield

— pence

— pence

— %

— years

— %

— %

88.00

nil

34.18

4.00

0.45

3.69

Expected volatility was determined by calculating the historical volatility of the Group’s share price over the previous three and five years 
(2016: five years). 

The expected risk used in the model has been adjusted, based on management’s best estimate, for the effects of non-transferability, 
exercise restrictions and behavioural forces.

During the financial period, the Group granted an additional 120,500 share options under the 2020 Long Term Incentive Plan share 
option scheme due to vest in December 2020. The fair value of these options was £85,715.

110

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 201729 SHARE-BASED PAYMENTS CONTINUED
The inputs to the Black–Scholes model are as follows:

Weighted average share price

Weighted average exercise price

Expected volatility

Expected life

Risk-free rate of interest

Dividend yield

— pence

— pence

— %

— years

— %

— %

OUR FINANCIALS
NOTES TO THE FINANCIAL STATEMENTS

82.50

nil

28.68

3.5

0.26

4.36

During the financial period, the Group granted an additional 695,717 share options under the 2020 Long Term Incentive Plan share 
option scheme due to vest in December 2020. The fair value of these options was £588,695.

The inputs to the Black–Scholes model are as follows:

Weighted average share price

Weighted average exercise price

Expected volatility

Expected life

Risk-free rate of interest

Dividend yield

— pence

— pence

— %

— years

— %

— %

96.75

nil

34.26

4.0

0.26

3.62

In total, the Group recognised a total revenue of £358,502 (2016: £1,827,021) relating to share-based payments.

30 RELATED PARTY TRANSACTIONS 
S.K.M. Williams is a related party by virtue of his 10.6% shareholding (20,593,950 ordinary shares) in the Group’s issued share capital 
(2016: 10.6% shareholding of 20,593,950 ordinary shares).

At 1 October 2017, S.K.M. Williams was the landlord of two properties leased to Multi Tile Limited, a trading subsidiary of Topps Tiles 
Plc, for £114,000 (2016: three properties for £187,000) per annum.

No amounts were outstanding with S.K.M. Williams at 30 September 2017 (2016: £nil). The lease agreements on all properties are 
operated on commercial arm’s length terms.

Transactions between the Company and its subsidiaries, which are related parties, have been eliminated on consolidation and are not 
disclosed in this note, in accordance with the exemption available under IAS 24.

The remuneration of the Board of Directors, who are considered key management personnel of the Group, was £1.1 million (2016: £2.2 
million) including share-based payments of £0.4 million (2016: £0.7 million). Further information about the remuneration of the individual 
Directors is provided in the Remuneration Report on pages 54 to 71.

The Group’s defined contribution pension scheme is administered by Legal and General. During the year the Group made contributions of 
£862,000 (2016: £863,000) and at year end the Group has outstanding contributions of £142,669 (2016: £136,619).

25632.02    13 December 2017 11:33 AM    Proof6

111

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Company Balance Sheet

AS AT 30 SEPTEMBER 2017

Fixed assets

Investments

Current assets

Debtors due within one year

Cash at bank and in hand

Creditors: amounts falling due within one year

Net current assets

Net assets

Capital and reserves

Called-up share capital

Share premium

Share-based payment reserve

Capital redemption reserve

Other reserve

Profit and loss account

Equity shareholders’ funds

52 weeks
ended
30 September
2017
£’000

52 weeks
ended
1 October
2016
£’000

Notes

3

4

5

6,7

7

7

7

7

7

3,396

2,320

 51,106

1,083

47,615

–

(1,268)

50,921

54,317

6,548

2,487

4,455

20,359

6,200

14,268

54,317

(3,805)

43,810

46,130

6,539

2,473

4,814

20,359

6,200

5,745

46,130

The financial statements of Topps Tiles Plc, Companies House number 3213782, were approved by the Board of Directors on 
28 November 2017 and signed on its behalf by:

MATTHEW WILLIAMS 
ROB PARKER 
DIRECTORS

112

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017OUR FINANCIALS
COMPANY BALANCE SHEET 
NOTES TO THE COMPANY FINANCIAL STATEMENTS 

Notes to the Company Financial Statements 

FOR THE 52 WEEKS ENDED 30 SEPTEMBER 2017

1 BASIS OF ACCOUNTING
The Company meets the definition of a qualifying entity under FRS 100 Application of Financial Reporting Requirements issued by the FRC. 
Accordingly, in the period ended 3 October 2015, the Company has changed its accounting framework from the previous UK GAAP to 
Financial Reporting Standard 101 Reduced Disclosure Framework (FRS 101) issued by the Financial Reporting Council (FRC) and has, in 
doing so, applied the requirements of IFRS 1.6-33 and related appendices. These financial statements have therefore been prepared in 
accordance with FRS 101.

As permitted by FRS 101, the Company has taken advantage of the following disclosure exemptions available under that Standard:

i)    The requirements of IFRS 7 Financial Instruments: Disclosures

ii)    The requirement in paragraph 38 of IAS 1 Presentation of Financial Statements to present comparative information in respect of:

a)  Paragraph 79(a)(iv) of IAS 1

b)  Paragraph 73(e) of IAS 16 Property, Plant and Equipment

c)  Paragraph 118(e) of IAS 38 Intangible Assets

iii)   The requirements of IAS 7 Statement of Cash Flows

iv)   The requirements of IAS 24 Related Party Disclosures to disclose related party transactions entered into between two or more members 

of a group, provided that any subsidiary which is a party to the transaction is wholly owned by such a member

v)    The requirements of paragraphs 10(d), 10(f), and 134 to 136 of IAS 1 Presentation of Financial Statements

vi)   The requirements of paragraphs 30 and 31 of IAS 8 Accounting Policies, Changes in Accounting Estimates and Errors 

Where relevant, equivalent disclosures have been given in the Group accounts of which the Company’s results are included. 

The financial statements have been prepared under the historical cost convention. Comparative data is for the period ended 1 October 
2016.

2 PROFIT FOR THE PERIOD
As permitted by section 408 of the Companies Act 2006 the Company has elected not to present its own profit and loss account for the 
period. Topps Tiles Plc reported a profit for the financial period ended 30 September 2017 of £15,447,000 (2016: £6,666,000).

The auditor’s remuneration for services to the Company was £46,000 for audit-related work (2016: £41,000 for audit-related work). 
Fees relating to non-audit work totalled £nil (2016: £nil); see note 5 to the Group financial statements for further details.

The Company had no employees other than the Directors (2016: same), whose remuneration is detailed on page 63.

25632.02    13 December 2017 11:33 AM    Proof6

113

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Notes to the Company Financial Statements 

FOR THE 52 WEEKS ENDED 30 SEPTEMBER 2017

3 FIXED ASSET INVESTMENTS

At 1 October 2016

Movement in share options granted to employees

Acquisition of subsidiary

At 30 September 2017

£’000

2,320

(359)

1,435

3,396

The Company has investments in the following subsidiaries which affected the profits or net assets of the Group:

Subsidiary undertaking

Topalpha Limited*

Topalpha (Warehouse) Limited

Topalpha (Stoke) Limited

Tiles4less Limited*

Topps Tiles (UK) Limited

Topps Tiles Holdings Limited*

Topps Tile Kingdom Limited

Multi Tile Limited

Topps Tiles Distribution Ltd

Multi-Tile Distribution Limited

% of issued 
shares held

Principal activity

100%

100%

100%

100%

100%

100%

100%

100%

Property management and investment

Property management and investment and provision of warehousing services

Property management and investment

Intermediate holding company

Retail and wholesale of ceramic tiles, wood flooring and related products

Intermediate holding company

Intermediate holding company

Retail and wholesale of ceramic tiles, wood flooring and related products

100% Wholesale and distribution of ceramic tiles, wood flooring and related products

100%

Intermediate holding company

Topps Tiles I.P Company Limited

100% Ownership and management of Group intellectual property

Topps Tiles Employee Benefit Trust*

Parkside Ceramics Limited*

* Held directly by Topps Tiles Plc

100%

100%

The investments are represented by ordinary shares.

Employee benefit trust

Retail and wholesale of ceramic tiles, wood flooring and related products

All undertakings are incorporated in Great Britain and are registered and operate in England and Wales.

The registered address of all of the above entities (excluding Parkside Ceramics Limited) is Thorpe Way, Grove Park, Enderby, 
Leicestershire, LE19 1SU, United Kingdom.

The registered address of Parkside Ceramics Limited is 51 Highmeres Road, Thurmaston, Leicester, LE4 9LZ.

4 DEBTORS

Amounts falling due within one year:

Amounts owed by subsidiary undertakings

Other debtors

Prepayments and accrued income

2017
£’000

2016
£’000

51,080

47,598

–

26

3

14

51,106

47,615

114

25632.02    13 December 2017 11:33 AM    Proof6

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017 
OUR FINANCIALS
NOTES TO THE COMPANY FINANCIAL STATEMENTS 

5 CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR

Bank loans and overdrafts

Trade and other creditors

Amounts owed to subsidiary undertakings

Accruals and deferred income

6 CALLED-UP SHARE CAPITAL

Issued and fully paid 196,437,298 (2016: 196,153,770) ordinary shares of 3.33p each (2016: 3.33p)

2017
£’000

–

106

65

1,097

1,268

2017
£’000

6,548

2016
£’000

857

12

72

2,864

3,805

2016
£’000

6,539

During the period 254,998 shares were purchased by Topps Tiles Employee Benefit Trust for £8,491 on behalf of the Group (2016: 
4,139,000 shares – £4,415,000).

During the period the Group issued and allotted 283,528 (2016: 2,453,311) ordinary shares with a nominal value of £9,441 (2016: 
£81,712) under share option schemes for an aggregate cash consideration of £15,631 (2016: £612,500).

7 CONSOLIDATED STATEMENT OF CHANGES IN EQUITY

Company

Share
capital
£’000

Share
premium
£’000

Share-
based
payment
reserve
£’000

Capital
redemption
reserve
£’000

Other
reserves
£’000

Profit
and loss
account
£’000

Total
£’000

Balance at 3 October 2015

6,457

1,906

3,354

20,359

6,200

5,375

43,651

Profit for the period

Dividend paid to equity shareholders

Issue of new shares

Credit to equity for equity-settled share-based 
payments

–

–

82

–

–

–

567

–

Balance at 1 October 2016

6,539

2,473

Profit for the period

Dividends

Issue of new shares

Debit to equity for equity-settled share-based 
payments

–

–

9

–

–

–

14

–

–

–

(7)

1,467

4,814

–

–

–

(359)

–

–

–

–

 –

–

–

–

6,666

6,666

(6,296)

(6,296)

–

–

642

1,467

20,359

6,200

5,745

46,130

–

–

–

–

–

–

–

–

15,447

15,447

(6,924)

(6,924)

–

–

23

(359)

Balance at 30 September 2017

6,548

2,487

4,455

20,359

6,200

14,268

54,317

At 30 September 2017, the Directors consider the other reserve of £6,200,000 to remain non-distributable.

The Directors consider £nil (2016: £nil) of profit and loss account reserves to be not distributable at 30 September 2017.

25632.02    13 December 2017 11:33 AM    Proof6

115

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Additional Information

116

25632.02    13 December 2017 11:33 AM    Proof6

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017ADDITIONAL INFORMATION

CONTENTS

Five Year Record
Notice of Annual General Meeting
Explanatory Notes to the Notice of 
Annual General Meeting
Summary of the principal features of the 
Topps Tiles 2018 Sharesave Scheme 
("Sharesave Scheme")
The Team
Store Locations

118
119

124

127
129
141

PICTURED

MonogeoTM Shard and Link porcelain 
wall and floor tiles with HartleyTM White 
porcelain wall and floor tile

117

25632.02    13 December 2017 11:33 AM    Proof6

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Five Year Record

UNAUDITED

Company

Group revenue

Group operating profit

Profit before taxation

Shareholders’ funds (deficit)

Basic earnings per share

Dividend per share

Dividend cover

Average number of employees

Share price (period end)

52 weeks
ended
28 September
2013
£’000

52 weeks 
ended 
27 September 
2014
£’000

52 weeks 
ended 
3 October 
2015
£’000

52 weeks 
ended 
1 October 
2016
£’000

52 weeks 
ended 
30 September 
2017
£’000

177,849

195,237

212,221

214,994

211,848

13,845

10,601

(10,184)

4.76p

1.25p

3.81x

1,720

93.0p

18,186

16,691

843

6.49p

1.65p

3.93x

1,794

18,883

17,019

10,798

6.75p

2.34p

2.88x

1,915

21,073

19,982

17,545

8.05p

3.50p

2.30x

1,977

17,889

16,999

23,553

6.98p

3.40p

2.05x

2,030

105.0p

148.75p

112.25p

75.50p

All figures quoted are inclusive of continued and discontinued operations.

118

25632.02    13 December 2017 11:33 AM    Proof6

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017ADDITIONAL INFORMATION
FIVE YEAR RECORD  
NOTICE OF ANNUAL GENERAL MEETING

Notice of Annual General Meeting

This notice of meeting is important and requires your immediate attention. If you are in any doubt as to 
the contents of this document and/or the action you should take, you are recommended to seek personal 
financial advice from your bank manager, stockbroker, solicitor, accountant or other independent financial 
adviser authorised under the Financial Services and Markets Act 2000.

If you have sold or otherwise transferred all of your shares in the Company, please pass this document 
and all accompanying documents to the purchaser or transferee, or to the stockbroker, bank or other agent 
through whom the sale or transfer was effected so that they can pass these documents to the person who 
now holds the shares.

NOTICE IS HEREBY GIVEN that the Annual General Meeting (the “Annual General Meeting”, the “AGM” or the “meeting”) 
of Topps Tiles Plc (the “Company”) will be held at the Marriott Hotel, Smith Way, Grove Park, Enderby, Leicestershire LE19 1SW on 
31 January 2018 at 10.00 a.m. for the following purposes:

ORDINARY BUSINESS
To consider and, if thought fit, pass the following resolutions 1 – 11 (inclusive) which will be proposed as Ordinary Resolutions:

1.  To receive and adopt the Company’s Annual Report and Financial Statements for the financial period ended 30 September 2017 
together with the last Directors’ Report, the last Directors’ Remuneration Report and the Auditors’ Report on those accounts and the 
auditable part of the Directors’ Remuneration Report.

2.  To declare a final dividend of 2.3 pence per ordinary share for the financial period ended 30 September 2017 payable on 

2 February 2018 to shareholders who are on the register of members of the Company on 22 December 2017.

3.  To approve the Directors’ Remuneration Report for the financial period ended 30 September 2017 as set out on pages 54 to 71  

of the Company’s Annual Report and Financial Statements for that period (excluding the Directors’ Remuneration Policy set out on 
pages 55 to 62).

4.  To re-elect Matthew Williams as a Director of the Company.

5.  To re-elect Robert Parker as a Director of the Company.

6.  To re-elect Darren Shapland as a Director of the Company.

7.  To re-elect Claire Tiney as a Director of the Company.

8.  To re-elect Andrew King as a Director of the Company.

9.  To re-elect Keith Down as a Director of the Company.

10. To reappoint Deloitte LLP as the auditor of the Company to hold office from the conclusion of this Annual General Meeting until the 

conclusion of the next general meeting at which the Annual Report and Financial Statements are laid before the Company.

11. To authorise the Directors to determine the remuneration of the auditor.

SPECIAL BUSINESS
To consider and, if thought fit, to pass the resolutions set out below which, in the case of resolutions 12 and 16 will be proposed as 
Ordinary Resolutions and, in the case of resolutions 13, 14, 15 and 17, will be proposed as Special Resolutions:

12. THAT, in substitution for any equivalent authorities and powers granted to the Directors prior to the passing of this resolution, the 

Directors be and they are generally and unconditionally authorised pursuant to section 551 of the Companies Act 2006 (the “Act”):

(a)  to exercise all powers of the Company to allot shares in the Company, and grant rights to subscribe for or to convert any security 
into shares of the Company (such shares, and rights to subscribe for or to convert any security into shares of the Company being 
“relevant securities”) up to an aggregate nominal amount of £2,180,454 (such amount to be reduced by the nominal amount of 
any allotments or grants made under paragraph (b) below in excess of £2,180,454; and further:

(b)  to allot equity securities (as defined in section 560 of the Act) up to an aggregate nominal amount of £4,360,908 (such amount 

to be reduced by the nominal amount of any allotments or grants made under paragraph (a) above) in connection with an offer 
by way of rights issue:

(i) 

in favour of holders of ordinary shares in the capital of the Company, where the equity securities respectively attributable to 
the interests of all such holders are proportionate (as nearly as practicable) to the respective number of ordinary shares in the 
capital of the Company held by them; and

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Notice of Annual General Meeting

(ii) 

to holders of any other equity securities as required by the rights of those securities or as the Directors otherwise consider 
necessary,

but subject to such exclusions or other arrangements as the Directors may deem necessary or expedient to deal with treasury 
shares, fractional entitlements or legal, regulatory or practical problems arising under the laws or requirements of any overseas 
territory or by virtue of shares being represented by depository receipts or the requirements of any regulatory body or stock 
exchange or any other matter whatsoever,

  provided that, unless previously revoked, varied or extended, this authority shall expire on the earlier of the date falling 15 months 
after the date of the passing of this resolution and the conclusion of the next Annual General Meeting of the Company, except that 
the Company may at any time before such expiry make an offer or agreement which would or might require relevant securities to be 
allotted after such expiry and the Directors may allot relevant securities in pursuance of such an offer or agreement as if this authority 
had not expired.

13. THAT, the Directors be and they are empowered to allot equity securities (as defined in section 560 of the Act) of the Company 
wholly for cash pursuant to the authority of the Directors under section 551 of the Act conferred by resolution 12 above (in 
accordance with section 570(1) of the Act) and/or by way of a sale of treasury shares (in accordance with section 573 of the Act), 
in each case as if section 561(1) of the Act did not apply to such allotment provided that the power conferred by this resolution shall 
be limited to:

(a)  the allotment of equity securities in connection with an offer of, or invitation to apply for, equity securities (but in the case of the 

authority granted under paragraph (b) of resolution 12, by way of a rights issue only):

(i) 

in favour of holders of ordinary shares in the capital of the Company, where the equity securities respectively attributable to 
the interests of all such holders are proportionate (as nearly as practicable) to the respective number of ordinary shares in the 
capital of the Company held by them; and

(ii) 

to holders of any other equity securities as required by the rights of those securities or as the Directors otherwise consider 
necessary,

but subject to such exclusions or other arrangements as the Directors may deem necessary or expedient to deal with treasury 
shares, fractional entitlements or legal, regulatory or practical problems arising under the laws or requirements of any overseas 
territory or by virtue of shares being represented by depository receipts or the requirements of any regulatory body or stock 
exchange or any other matter whatsoever; and 

(b)  the allotment, otherwise than pursuant to sub-paragraph (a) above, of equity securities up to an aggregate nominal value equal to 

£327,068; and

unless previously revoked, varied or extended, this power shall expire on the earlier of the date falling 15 months after the date of 
the passing of this resolution and the conclusion of the next Annual General Meeting of the Company except that the Company may 
before the expiry of this power make an offer or agreement which would or might require equity securities to be allotted after such 
expiry and the Directors may allot equity securities in pursuance of such an offer or agreement as if this power had not expired.

14. THAT, in addition to the authorities and powers granted to the Directors pursuant to resolution 13, the Directors be and they are 

empowered to allot equity securities (as defined in section 560 of the Act) of the Company wholly for cash pursuant to the authority of 
the Directors under section 551 of the Act conferred by resolution 12 above (in accordance with section 570(1) of the Act) and/or 
by way of a sale of treasury shares (in accordance with section 573 of the Act), in each case as if section 561(1) of the Act did not 
apply to such allotment provided that the power conferred by this resolution shall be:

(a)  limited to the allotment of equity securities up to an aggregate nominal value equal to £327,068; and

(b)  used only for the purposes of financing (or refinancing, if the authority is to be used within six months after the original transaction) 
a transaction which the Board of the Company determines to be an acquisition or other capital investment of a kind contemplated 
by the Statement of Principles on Disapplying Pre-Emption Rights most recently published by the Pre-Emption Group prior to the 
date of this notice; and

unless previously revoked, varied or extended, this power shall expire on the earlier of the date falling 15 months after the date of 
the passing of this resolution and the conclusion of the next Annual General Meeting of the Company except that the Company may 
before the expiry of this power make an offer or agreement which would or might require equity securities to be allotted or sold after 
such expiry and the Directors may allot equity securities in pursuance of such an offer or agreement as if this power had not expired.

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ADDITIONAL INFORMATION
NOTICE OF ANNUAL GENERAL MEETING

15. THAT, the Company be generally and unconditionally authorised for the purposes of section 701 of the Act to make market 

purchases (within the meaning of section 693(4) of the Act) of ordinary shares of 3.33p each in the capital of the Company 
(“Ordinary Shares”) provided that:

(a)  the maximum number of Ordinary Shares hereby authorised to be purchased is 19,643,729 (representing 10% of the 

Company’s issued Ordinary Share capital);

(b)  the minimum price, exclusive of any expenses, which may be paid for an Ordinary Share is 3.33p;

(c) 

the maximum price, exclusive of any expenses, which may be paid for an Ordinary Share shall be an amount equal to 105% of 
the average of the middle market quotations for an Ordinary Share as derived from the London Stock Exchange Daily Official List 
for the five business days immediately preceding the date on which such Ordinary Share is contracted to be purchased; and

this authority shall, unless previously renewed, revoked or varied, expire on the earlier of the date falling 15 months after the  
date of the passing of this resolution and the conclusion of the next Annual General Meeting, but the Company may enter  
into a contract for the purchase of Ordinary Shares before the expiry of this authority which would or might be completed  
(wholly or partly) after its expiry.

16. THAT:

(a)  the Topps Tiles 2018 Sharesave Scheme (the “Sharesave Scheme”) described in the circular of which the notice containing 
this resolution forms part and in the form produced at the meeting and initialled by the Chairman of the meeting for the purpose 
of identification, be and are hereby approved and adopted; and

(b)  the Directors of the Company be authorised to do all acts and things which they may consider appropriate to implement the 
Sharesave Scheme, including making any changes to the rules of the Sharesave Scheme necessary or desirable in order to 
ensure that the Directors can make a valid declaration to HM Revenue & Customs that the Sharesave Scheme satisfies the 
requirements of Schedule 3 to the Income Tax (Earning and Pensions) Act 2003 necessary as expedient for the purposes of 
implementing and giving effect to the same.

17. THAT, a general meeting other than an annual general meeting may be called on not less than 14 clear days’ notice.

Dated: 20 December 2017 
Registered Office:  
Thorpe Way 
Grove Park
Enderby
Leicestershire
LE19 1SU 
Registered Number: 3213782

By order of the Board
STUART DAVEY
COMPANY SECRETARY

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NOTES
1.  The right to vote at the meeting is determined by reference to the register of members. Only those members registered in the register 
of members of the Company as at close of business on 29 January 2018 or, in the event that the meeting is adjourned, close of 
business on such date being not more than two days prior to the date fixed for the adjourned meeting, shall be entitled to attend 
and vote at the meeting in respect of the number of shares registered in their name at that time. Changes to entries in the register of 
members after close of business on 29 January 2018 or, in the event that the meeting is adjourned, after two working days before the 
time of any adjourned meeting, shall be disregarded in determining the rights of any person to attend or vote at the meeting.

2.  A member is entitled to appoint one or more persons as proxies to exercise all or any of his rights to attend, speak and vote at the 

meeting. A proxy need not be a member of the Company. A form of proxy is enclosed and notes for completion can be found on the 
form and should be read carefully before it is completed. To be valid, the form of proxy must be completed, signed and sent to the 
offices of the Company’s registrars, Link Asset Services, PXS, The Registry, 34 Beckenham Road, Beckenham, Kent BR3 4TU together 
with the power of attorney or other authority (if any) under which it is signed or a notarially certified or office copy of the same, so 
as to arrive no later than 10.00 a.m. on 29 January 2018 (or, in the event that the meeting is adjourned, no later than two working 
days before the time of any adjourned meeting).

3.  A member may appoint more than one proxy in relation to the meeting provided that each proxy is appointed to exercise the rights 

attached to a different share or shares held by him. To appoint more than one proxy, you will need to complete a separate proxy form 
in relation to each appointment. You may photocopy the enclosed proxy form, indicating clearly on each proxy form the name of the 
proxy you wish to appoint and the number of shares in relation to which the proxy is appointed. All forms must be signed and should 
be returned together in the same envelope. You can only appoint a proxy using the procedures set out in these notes and the notes to 
the proxy form. The right of a member under section 324 of the Companies Act 2006 (the “Act”) to appoint a proxy does not apply 
to a person nominated to enjoy information rights under section 146 of the Act.

4.  The appointment of a proxy will not preclude a member from attending and voting in person at the meeting if he or she so wishes.

5.  As at the close of business on 6 December 2017, the Company’s issued share capital comprised 196,437,298 ordinary shares 
of 3.33p each. Each ordinary share carries the right to one vote at a general meeting of the Company. No ordinary shares were 
held in treasury but the Company’s employee benefit trust holds 3,468,517 ordinary shares to which it has waived its voting rights. 
Accordingly, the total number of voting rights in the Company as at the close of business on 6 December 2017 is 192,968,781.

6.  A vote withheld is not a vote in law, which means that the vote will not be counted in the calculation of votes for or against the 

resolution. If no voting indication is given, your proxy will vote or abstain from voting at his or her discretion. Your proxy will vote (or 
abstain from voting) as he or she thinks fit in relation to any other matter which is put before the meeting. The notes to the proxy form 
explain how to direct your proxy to vote on each resolution or withhold their vote.

7. 

In the case of joint holders, where more than one joint holders purports to appoint a proxy, only the appointment submitted by the 
most senior holder will be accepted. Seniority is determined by the order in which the names of the joint holders appear in the 
Company’s register of members in respect of the joint holding (the first named being the most senior).

8.  CREST members who wish to appoint a proxy or proxies through the CREST electronic proxy appointment service may do so by using 
the procedures described in the CREST Manual. CREST personal members or other CREST sponsored members and those CREST 
members who have appointed a voting service provider(s), should refer to their CREST sponsor or voting service provider(s) who will 
be able to take the appropriate action on their behalf.

In order for a proxy appointment or instruction made using the CREST service to be valid, the appropriate CREST message (a “CREST 
Proxy Instruction”) must be properly authenticated in accordance with Euroclear UK & Ireland Limited specifications and must 
contain the information required for such instructions, as described in the CREST Manual. The message, regardless of whether it 
constitutes the appointment of a proxy or an amendment to the instruction given to a previously appointed proxy, must, in order to be 
valid, be transmitted so as to be received by the issuers’ agent (ID RA10) by the latest time for receipt of proxy appointments specified 
in this notice. For this purpose, the time of receipt will be taken to be the time (as determined by the timestamp applied to the message 
by the CREST Applications Host) from which the registrars are able to retrieve the message by enquiry to CREST in the manner 
prescribed by CREST. After this time, any change of instructions to proxies appointed through CREST should be communicated to the 
appointee through other means. 

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017 
ADDITIONAL INFORMATION
NOTICE OF ANNUAL GENERAL MEETING

CREST members and, where applicable, their CREST sponsors or voting service provider(s) should note that Euroclear UK & Ireland 
Limited does not make available special procedures in CREST for any particular messages. Normal system timings and limitations will 
therefore apply in relation to the input of CREST Proxy Instructions. It is the responsibility of the CREST member concerned to take (or, if 
the CREST member is a CREST personal member or sponsored member or has appointed a voting service provider(s), to procure that 
his CREST sponsor or voting service provider(s) take(s)) such action as shall be necessary to ensure that a message is transmitted by 
means of the CREST system by any particular time. In this connection, CREST members and, where applicable, their CREST sponsors 
or voting service providers are referred, in particular, to those sections of the CREST Manual concerning practical limitations of the 
CREST system and timings.

The Company may treat as invalid a CREST Proxy Instruction in the circumstances set out in Regulation 35(5)(a) of the Uncertificated 
Securities Regulations 2001 (as amended).

9.  Where a copy of this notice is being received by a person who has been nominated to enjoy information rights under section 146 of 

the Act (“nominee”):

(a)  the nominee may have a right under an agreement between the nominee and the member by whom he was appointed, to be 

appointed, or to have someone else appointed, as a proxy for the meeting; or

(b)  if the nominee does not have any such right or does not wish to exercise such right, the nominee may have a right under any 

such agreement to give instructions to the member as to the exercise of voting rights.

10. Link Asset Services maintain the Company’s share register. They also provide a telephone helpline service on 0871 664 0300 (calls 
cost 12p a minute plus network extras). Lines are open from 8.30 a.m. to 5.30 p.m., Monday to Friday. If you have any queries 
about voting or about your shareholding, please contact Link Asset Services.

11. Members have the right to ask questions at the meeting in accordance with section 319A of the Act.

12. It is possible that, pursuant to requests made by members of the Company under section 527 of the Act, the Company may be 

required to publish on a website a statement setting out any matter relating to: (a) the audit of the Company’s accounts (including 
the Auditor's Report and the conduct of the audit) that are to be laid before the meeting; or (b) any circumstance connected with 
an auditor of the Company ceasing to hold office since the previous meeting at which annual accounts and reports were laid in 
accordance with section 437 of the Act. The Company may not require the members requesting any such website publication to pay 
its expenses in complying with sections 527 or 528 of the Act. Where the Company is required to place a statement on a website 
under section 527 of the Act, it must forward the statement to the Company’s auditor not later than the time when it makes the 
statement available on the website. The business which may be dealt with at the meeting includes any statement that the Company 
has been required under section 527 of the Act to publish on a website.

13. The following documents are available for inspection by members at the registered office of the Company (except Bank Holidays) 

during the normal business hours and at the place of the meeting not less than 15 minutes prior to and during the meeting:

(a)  the register of Directors’ interests required to be kept under section 809 of the Act; 

(b)  copies of the Directors’ service contracts and letters of appointment of the Non-Executive Directors; and

(c)  a copy of the Company’s Articles of Association.

14. Information regarding the meeting, including the information required by section 311A of the Act, is available from the Company’s 

website – www.toppstiles.co.uk.

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017 
 
Explanatory Notes to the Notice of  
Annual General Meeting

THE ANNUAL GENERAL MEETING of the Company will be held at the Marriott Hotel, Smith Way, Grove Park, Enderby, Leicestershire, 
LE19 1SW on 31 January 2018 at 10.00 a.m.

Four of the resolutions are to be taken at this year’s Annual General Meeting as special business. By way of explanation of these and the 
other resolutions:

ORDINARY BUSINESS
RESOLUTION 1
RECEIVING THE ACCOUNTS AND REPORTS
All quoted companies are required by law to lay their annual accounts before a general meeting of the Company, together with the 
Directors’ reports and auditors’ report on the accounts. At the Annual General Meeting, the Directors will present these documents to the 
shareholders for the financial period ended 30 September 2017 (the “Annual Report and Financial Statements”).

RESOLUTION 2
DECLARATION OF FINAL DIVIDEND
A final dividend of 2.3 pence per Ordinary Share is recommended by the Directors for payment to shareholders on the register of 
members of the Company at 6.00 p.m. on 22 December 2017. Subject to approval by the Ordinary Shareholders at the Annual 
General Meeting, the dividend will be paid on 2 February 2018. An interim dividend of 1.10 pence was declared which means the 
total dividend level will 3.4 pence per Ordinary Share for the 52 weeks prior to 30 September 2017.

RESOLUTION 3
DIRECTORS’ REMUNERATION REPORT
All quoted companies are required by law to produce for each financial year a Directors’ remuneration report which sets out the 
Remuneration Committee’s policy in relation to Directors’ remuneration, together with the remuneration and benefits paid to Directors during 
the year. The Company is also required to put an ordinary resolution to shareholders approving the report at the meeting at which the 
Company’s report and accounts for that year are laid. Accordingly, resolution 3 seeks the approval of the Directors’ Remuneration Report 
which is set out on pages 54 to 71 of the Annual Report and Financial Statements (excluding the Directors’ Remuneration Policy).

RESOLUTIONS 4 TO 9
RE-ELECTION OF DIRECTORS
The Company’s Articles of Association require that all members of the Board of Directors submit themselves for re-election at least every 
three years. Although not required by the Company’s Articles, the Directors will, in the interests of good corporate governance under the 
UK Corporate Governance Code, retire voluntarily and offer themselves for re-election. Brief biographical details about all the Directors 
appear on pages 44 and 45 of the Annual Report and Financial Statements.

RESOLUTION 10
REAPPOINTMENT OF AUDITOR
This resolution concerns the reappointment of Deloitte LLP as auditor until the conclusion of the next general meeting at which accounts are 
laid, that is, the next Annual General Meeting.

RESOLUTION 11
AUDITOR'S REMUNERATION
This resolution authorises the Directors to fix the auditor's remuneration.

SPECIAL BUSINESS
RESOLUTION 12
DIRECTORS’ POWER TO ALLOT SHARES
This resolution complies with guidance issued by the Investment Association and will, if passed, authorise the Directors to allot:

• relevant securities up to a maximum nominal amount of £2,180,454 which represents approximately one-third of the Company’s issued 
ordinary shares (excluding treasury shares) as at the date of this notice. This maximum is reduced by the nominal amount of any equity 
securities allotted under the authority set out in paragraph (b) of resolution 12 in excess of £2,180,454 ; and

• in relation to a pre-emptive rights issue only, equity securities (as defined by section 560 of the Act) up to a maximum nominal amount 
of £4,360,908 which represents approximately two-thirds of the Company’s issued ordinary shares (excluding treasury shares) as at 
the date of this notice. This maximum is reduced by the nominal amount of any relevant securities allotted under the authority set out in 
paragraph (a) of resolution 12.

Therefore, the maximum nominal amount of relevant securities (including equity securities) which may be allotted under this resolution is 
£4,360,908.

As at the date of this notice, the Company does not have any treasury shares.

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NOTICE OF ANNUAL GENERAL MEETING

The Directors do not have any present intention of exercising the authorities conferred by this resolution but they consider it desirable 
that the specified amount of authorised but unissued share capital is available for issue so that they can more readily take advantage of 
possible opportunities.

RESOLUTIONS 13 AND 14
DIRECTORS’ POWER TO ISSUE SHARES FOR CASH
Resolution 13 authorises the Directors in certain circumstances to allot equity securities for cash other than in accordance with the statutory 
pre-emption rights (which require a company to offer all allotments for cash first to existing shareholders in proportion to their holdings). The 
relevant circumstances are where the allotment:

• takes place in connection with a rights issue or other pre-emptive issue;

• is limited to a maximum nominal amount of £327,068 representing approximately 5% of the nominal value of the issued ordinary share 

capital of the Company as at 6 December 2017 being the latest practicable date before publication of this notice. 

Resolution 14 authorises the Directors to allot further equity securities for cash in connection with acquisitions or other specified capital 
investments which are announced contemporaneously with the allotment, or which has taken place in the preceding six-month period and 
is disclosed in the announcement of the allotment. This authority, which is in addition to the authority granted to the Directors pursuant to 
resolution 13 and is being sought in accordance with the Pre-Emption Group’s Statement of Principles, is limited to a maximum nominal 
amount of £327,068 which represents approximately 5% of the nominal value of the issued ordinary share capital of the Company as at  
6 December 2017 being the latest practicable date before publication of this notice. 

The Board confirms its intention to follow the provisions of the Pre-Emption Group’s Statement of Principles regarding cumulative usage of 
authorities within a rolling three-year period where the Principles provide that usage in excess of 7.5% of issued ordinary share capital of 
the Company (excluding treasury shares) should not take place without prior consultation with shareholders, except in connection with an 
acquisition or specified capital investment as referred to above.

TREASURY SHARES
The Company may hold any shares it buys back “in treasury” and then sell them at a later date for cash rather than simply cancelling 
them. Any such sales are required to be made on a pre-emptive, pro rata basis to existing shareholders unless shareholders agree by 
special resolution to disapply such pre-emption rights. Accordingly, in addition to giving the Directors power to allot unissued ordinary 
shares on a non pre-emptive basis, resolutions 13 and 14 will also give Directors power to sell ordinary shares held in treasury on a non- 
pre-emptive basis, subject always to the limitations noted above. As at the date of this notice, the Company does not have any treasury 
shares.

The Directors consider that the power proposed to be granted by resolutions 13 and 14 is necessary to retain flexibility, although they do 
not have any intention at the present time of exercising such power.

Unless revoked, varied or extended, the authorities conferred by resolutions 13 and 14 will expire at the conclusion of the next annual 
general meeting of the Company or 15 months after the passing of the resolution, whichever is the earlier. 

RESOLUTION 15
AUTHORITY TO PURCHASE SHARES (MARKET PURCHASES)
This resolution authorises the Board to make market purchases of up to 19,643,729 ordinary shares (representing approximately 10% of 
the Company’s issued ordinary shares as at 6 December 2017, being the latest practicable date before publication of this notice). Shares 
so purchased may be cancelled or held as treasury shares. The authority will expire at the end of the next annual general meeting of the 
Company or 15 months from the passing of the resolution, whichever is the earlier. The Directors intend to seek renewal of this authority at 
subsequent annual general meetings. 

The minimum price that can be paid for an ordinary share is 3.33p, being the nominal value of an ordinary share. The maximum price 
that can be paid is 5% over the average of the middle market prices for an ordinary share, derived from the Daily Official List of the 
London Stock Exchange, for the five business days immediately before the day on which the share is contracted to be purchased.

The Directors intend to exercise this right only when, in light of the market conditions prevailing at the time and taking into account all 
relevant factors (for example, the effect on earnings per share), they believe that such purchases are in the best interests of the Company 
and shareholders generally. The overall position of the Company will be taken into account before deciding upon this course of action. 
The decision as to whether any such shares bought back will be cancelled or held in treasury will be made by the Directors on the same 
basis at the time of the purchase.

As at 6 December 2017, being the latest practicable date before publication of this notice, there were outstanding awards under the 
Company’s various share option schemes in respect of 12,081,196 ordinary shares in the capital of the Company, representing 6.2% of 
the Company’s issued ordinary share capital. If the authority to purchase the Company’s ordinary shares were exercised in full, the number 
of outstanding options would represent 6.8% of the Company’s issued ordinary share capital following the repurchase of shares.

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Explanatory Notes to the Notice of  
Annual General Meeting

RESOLUTION 16 
APPROVAL AND ADOPTION OF THE TOPPS TILES 2018 SHARESAVE SCHEME
It is proposed that the Company adopt the Topps Tiles 2018 Sharesave Scheme (the “Sharesave Scheme”).

The Sharesave Scheme replaces the Company’s existing sharesave scheme that will expire in the next few years (“Old Scheme”). No 
new options will be granted under the Old Scheme after the date of the Annual General Meeting, provided shareholder approval is 
obtained for the Sharesave Scheme.

The principal terms of the Sharesave Scheme are set out in the Appendix to this document on pages 129 and 130.

The rules of the Sharesave Scheme will be available for inspection during normal business hours on Monday to Friday (excluding bank 
holidays) at the Company’s registered office and at the offices of Osborne Clarke LLP at One London Wall, London, EC2Y 5EB from the 
date of this document until the close of the AGM and at the place of the AGM for at least 15 minutes before the AGM and during the 
AGM.

RESOLUTION 17
NOTICE PERIOD FOR GENERAL MEETINGS
The Companies (Shareholders’ Rights) Regulations 2009 require the Company to call general meetings (other than annual general 
meetings) on at least 21 clear days’ notice unless shareholders approve a shorter notice period of not less than 14 clear days. Such 
approval was granted at last year’s annual general meeting and this resolution therefore seeks to renew this approval. The approval will 
be effective until the Company’s next annual general meeting, at which it is intended a similar resolution will be proposed. The Directors’ 
intention is to only call general meetings on less than 21 days’ notice where such shorter notice period would be in the interests of 
shareholders as a whole.

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017ADDITIONAL INFORMATION
NOTICE OF ANNUAL GENERAL MEETING

Summary of the principal features of the Topps Tiles 
2018 Sharesave Scheme (“Sharesave Scheme”)

GENERAL
The Sharesave Scheme is a savings related share option scheme designed to take advantage of the tax beneficial status of savings related 
share option schemes which comply with Schedule 3 to the Income Tax (Earnings and Pensions) Act 2003 (“Schedule 3”).

The Sharesave Scheme will be administered by the Board of Directors of the Company (the “Board”) or a duly authorised committee of 
the Board. 

ELIGIBILITY
All UK employees and full-time Directors of the Company and participating companies within the Group are eligible to participate in the 
Sharesave Scheme.

It is intended that invitations to apply for options over Shares in the Company (“Options”) under the Sharesave Scheme will be made to 
all eligible employees and full-time Directors who are employed by the Company and participating companies within the Group on the 
date invitations under the SAYE are issued. The Board will determine the basis upon which any invitations to apply for Options are made.

SAVINGS CONTRACT
To participate in the Sharesave Scheme, an eligible employee must enter in a save-as-you-earn contract (“Savings Contract”) with the 
savings body designated by the Board, agreeing to make monthly contributions of between £5 and £500 of a specified savings period 
of three or five years. The Board has discretion to determine which of the Savings Contracts will be available in respect of any invitation to 
apply for Options. A bonus determined by HM Revenue & Customs (“HMRC”) is payable after the expiration of the savings period. 

Applications to participate in the Sharesave Scheme may be scaled down by the Board if applications exceed the number of Shares 
available for the grant of Options. Such scaling down may include:

• the exclusion of bonuses;

• reducing monthly contributions above a certain level pro rata:

• reducing monthly contributions for each eligible employee pro rata; or

• treating elections for five-year Savings Contracts as elections for three-year Savings Contracts.

OPTION PRICE 
The Option price for each ordinary share in respect of which an Option is granted shall not be less than the greater of:

• 80% of the average middle-market quotation as derived from the London Stock Exchange Daily Official List for the dealing day prior to 

the date of grant; and 

• the nominal value of the Shares.

ISSUE OF INVITATIONS
Invitations to apply for Options may only be issued within the period of 42 days following the approval of the Sharesave Scheme by the 
Company’s shareholders, the announcement of the Company’s results for any period, from any day on which changes to the legislation 
or regulations affecting save-as-you-earn schemes under Schedule 3 are announced, effected or made or any day on which the Board 
determines that exceptional circumstances exist. If, during such period, the Company is restricted from issuing invitations, invitations may 
be made immediately following such restrictions ceasing to apply.

GRANT OF OPTIONS
The number of Shares over which Options may be granted must, as nearly as possible, be equal to, but not in excess of that number of 
Shares which may be purchased out of the repayment proceeds (including any interest or bonus payable) of the relevant Savings Contract 
at the Option price.

Options under the Sharesave Scheme may only be granted within the period of 30 days following the date on which the Option price is 
determined. 

TERMS OF OPTIONS
Options may be granted over newly issued Shares, treasury Shares or Shares purchased in the market. Options are not transferable (other 
than on death). No payment will be required from participants for the grant of any Options.

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Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Summary of the principal features of the Topps Tiles 
2018 Sharesave Scheme (“Sharesave Scheme”)

LIMITS ON THE ISSUE OF SHARES
The number of Shares which may be issued or issuable pursuant to rights granted in any 10-year period under the Sharesave Scheme 
and under any other employees’ share plan adopted by the Company may not exceed 10% of the issued ordinary share capital of the 
Company from time to time.

Treasury Shares will be treated as newly issued for the purpose of these limits until such time as guidelines published by institutional investor 
representative bodies determine otherwise.

The above limits may be varied by the Board to take into account any variation in the Company’s share capital from time to time.

EXERCISE OF OPTIONS 
Options will only normally be exercisable for a period of six months commencing on the third or fifth anniversary (as the case may be) of 
the starting date of the related Savings Contract and, if not exercised by the end of that period, the Option will lapse. 

Earlier exercise may however be permitted in specified circumstances including:

• termination of employment as a result of death, injury, disability, redundancy, retirement or the sale of the subsidiary or business for 

which the participant works; and 

• in the event of a takeover or liquidation of the Company.

CORPORATE EVENTS
In the event of a takeover, reconstruction or winding up of the Company, Options may be exercised within six months of the change  
of control. 

Alternatively, Options may be exchanged for new equivalent Options over shares in the acquiring company where appropriate.

RIGHTS ATTACHING TO SHARES
All Shares issued or transferred under the Sharesave Scheme will rank pari passu with all other Shares of the Company for the time being 
in issue (save as regards any rights attaching to such Shares by reference to a record date prior to the date of issue or transfer to the 
participant). 

ADJUSTMENTS
In the event of any rights of capitalisation issue, sub-division, consolidation, reduction or other variation of the ordinary share capital, the 
Board may make such adjustments as it considers appropriate to the number of Shares subject to Options and/or the price payable on the 
exercise of options. 

AMENDMENTS AND TERMINATION
The Board may amend the Sharesave Scheme at any time, provided that prior approval of the Company’s shareholders in a general 
meeting will be required for amendments to the advantage of employees relating to eligibility, limits, the basis for determining a 
participant’s entitlement to, and the terms of, the Shares comprised in an award and the impact of any variation of capital.

However, any minor amendment to benefit administration, or any amendment to take account of legislative changes, or to obtain  
or maintain favourable tax, exchange control or regulatory treatment in any jurisdiction, may be made by the Board without  
shareholder approval.

No further awards may be made under the Sharesave Scheme on or after the tenth anniversary of the approval by shareholders of the 
Sharesave Scheme but the rights of existing participants will not be affected by any termination.

PENSION BENEFITS
Benefits under the Sharesave Scheme are non-pensionable.

128

25632.02    13 December 2017 11:33 AM    Proof6

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Summary of the principal features of the Topps Tiles 

The Team

2018 Sharesave Scheme (“Sharesave Scheme”)

ADDITIONAL INFORMATION
NOTICE OF ANNUAL GENERAL MEETING
THE TEAM

A
Aaron Turner
Aaron Lonie
Aaron Barber
Abby Tween
Abdul Rouf
Abigail Cole
Adam Nuttall
Adam Ward
Adam Crowe
Adam Shearsmith
Adam Clarke
Adam Chapman
Adam Godfrey
Adam Cato
Adam Gilkes
Adam Groves
Adam Gaymer
Adam Thomson
Adam Hunt
Adam Devine
Adam Rodriguez
Adam Cox
Adam Cherryman
Adam Jolly
Adel Tazi
Adel Benyoucef
Adele McMahon
Adrian Kimber
Afrim Mensah
Akash Bisht
Akinyemi Orekoya
Akshey Vadgama
Alan Saunders
Alan Smalley
Alan Wrighting
Alan Sinclair
Alan Sproston
Alan Haji
Alan Clague
Aleksandar Tsvetanov
Aleksandrs Gulenkovs
Alessandro Margrove-Gomes
Alex Whitmore
Alex Abram
Alex Moore
Alex Bell
Alex Bennet
Alexander Onions
Alexander Armstrong
Alexander Findley
Alexander Torres
Alexander Williams
Alexander Bradley
Alexander Walton
Alexander Ford
Alexander Gaffney

Alexander Marks
Alexander Miles
Alexandra Tuckley
Alexandru Cimpanu
Alfie Lawes-Smith
Ali Rizvi
Alicija Romanovska
Alisha Millward
Alison Hunt
Allan Harper
Allan Busby
Allysha Byrne
Alnavaz Nuralah
Amanda Hullett
Amanda Green
Amanda Brogan
Amanda Plumb
Amanda Lyon
Amardeep Sanghera
Amarpreet Bhaker
Amy Smith
Amy Wirtz
Amy Biggs
Amy Buttle
Ananthan Sivanesan
Andre Osei
Andrea Moon
Andrei Radu
Andrew Clay
Andrew Collins
Andrew Warne
Andrew Davis
Andrew Young
Andrew Middleton
Andrew Cox
Andrew Waterfield
Andrew Hanson
Andrew Riley
Andrew Playfoot
Andrew Woods
Andrew Winterburn
Andrew Shaw
Andrew King
Andrew Sharkey
Andrew Scorgie
Andrew Wathan
Andrew Taylor
Andrew Baldock
Andrew Sansum
Andrew Wilkinson
Andrew Brand
Andrew Gilmour
Andrew Haynes
Andrew Woodier
Andrew Bond
Andrew Oliver
Aneil Easow

Aneta Kleczek
Angela Capp
Angela Toseland
Angela George
Angelika Zapert
Anna Moulding
Anna Holds
Annalise Jackson
Anna-Marie Tough
Annelise Sjursen
Annie Dickson
Annmarie Malone
Anthony Linsell
Anthony Molyneux
Anthony Christopher
Anthony Gibby
Anthony Davies
Anthony Gilbert
Anthony Dedman
Anthony Daly
Anthony Docherty
Anthony Havvas
Anthony Tarr
Anthony Dolan
Anthony Connor
Anthony Hollick
Anthony Lyth
Anthony Dunsmore
Antoni Maiello
Antonia Hughes
Antony Belham
Anub Varghese
Anwar Marshall
Aron Hoff
Arthur Van Aswegen
Aruna Mistry
Ashley Cutler
Ashley Martin
Ashley Hegarty
Ashley Mansfield
Ashley Murray
Ashley Kiffin
Ashley Somerville
Ashley Hookway
Asteraya Engdayehu
Astone Davids
Atul Patel
Audrius Kolojanskas
Augustine Chinenye
Augustus Hagan
Aurimas Lenkauskas
B
Barbara Connor
Barbara Smith
Barri Barnes
Barry Jones
Barry Theobald

25632.02    13 December 2017 11:33 AM    Proof6

129

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017The Team

Barry Beaver
Barry Hanlon
Barry Stratford
Bartosz Pawelczyk
Beatrice Welmer
Ben Holloway
Ben Bright
Ben Armitage
Ben Howard
Ben Richmond
Ben Barraclough
Ben Berrisford
Benjamin Rich
Benjamin Rowe
Benjamin Goodey
Benjamin Moughan
Benjamin Wood
Benjamin Slater
Benjamin Edwards
Benjamin Hale
Benjamin Hannon
Berek K-Caeser
Bethany Richardson
Bethany Green
Beverley Orton
Beverley Begley
Bianca Gradinaru
Bianca Cockburn
Billie Stringer
Billy Taylor
Billy Stout
Blair Ross
Bolaji Adeyanju
Bonita Flinthill
Bradley Favre
Bradley Ball
Brandon Abels
Brendan Flynn
Brendan McCallum
Brett Goulden
Brett O’Harrow
Brett Hookway
Brian Cariello
Brian Cox
Brian Cook
Brian Linnington
Brian Morris
Bruce Fielding
Bruce Garrod
Bruno Bernasconi
Bryan Taylor
Byron Tree
C
Cade Somerville
Caitlin Pipes
Calbert Hall
Callum Beedles

130

Callum Scott
Callum Phillips
Callum Evans
Callum Jones
Callum Ford
Calum Hamilton
Campbell Marr
Cara Harrison
Carl Whatley
Carl Cumberbatch
Carl Fraser
Carl Courtney
Carl Hermitt
Carl Willshee
Carl Sheldon
Carl Bird
Carla Creary
Carley Brown
Carlo Nastro
Carlos Chowdhury
Carlos Alford Maestre
Carlyn McKechnie
Carol Beattie
Caroline May
Caroline Bailey
Caroline Vernon-Sutton
Caroline Bray
Carolyn Paull
Carolynn Remington-Hobbs
Catherine Britton
Catherine Doulton
Catriona Green
Chamyse Morley
Chanel Sanganoo
Chantal Searle
Charjuan Knight
Charlene Walpole
Charlene Smith
Charles Taylor
Charles Robbins
Charles Roussard
Charles Snell
Charles Rollins
Charles Wafula
Charles Hallgalley
Charles Davis-Alexis
Charlie Green
Charlie Dee
Charlotte Lammin
Charlotte Fitzgerald
Charlotte Kenny
Chelsea Cragg
Chelsea Battle
Chelsey Blow
Cherie Ahmet
Cheryl Vearncombe
Chetna Shah

Chloe Singleton
Chloe Jackson
Chloe Boyce
Choudre Grobler
Chris Foster
Chris Darley
Chris Mcquade
Christain McCarthy
Christelle Armstrong
Christian Banham
Christian Olaru
Christine Hendry
Christine Thistlethwaite
Christine Taylor
Christine Berry
Christopher Cooper
Christopher Turley
Christopher Heyes
Christopher Collins
Christopher Harbutt
Christopher Howe
Christopher Curtis
Christopher Williamson
Christopher Bailey
Christopher Sansby
Christopher Nottle
Christopher Holland
Christopher Nicholls
Christopher Beeson
Christopher Cooper
Christopher Potter
Christopher Bowden
Christopher Leach
Christopher Butler
Christopher Wells
Christopher Simpson
Christopher Perry
Christopher D’Arts
Christopher Edwards
Christopher France
Christopher Moore
Christopher Maguire
Christopher Bodicoat
Christopher Miskelly
Christopher Bentley
Christopher Harrison
Christopher Samuel
Christopher Johnson
Christopher Birch
Christopher Senior
Cieran Armstrong
Clair Jeffries
Claire Chaffe
Claire Rayton
Claire Tiney
Claire Harris
Claire Lees

25632.02    13 December 2017 11:33 AM    Proof6

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017ADDITIONAL INFORMATION
THE TEAM

Clare Barden
Clare Shepherd
Clare Cohring
Clare Sharpe
Clare Kash
Cliff Mackay
Clifford Tomlinson
Clive Lehman
Clive Harlow
Colin Markham
Colin Hoban
Colin Rymer
Colin Taylor
Colin Skinner
Colin Harvey
Colin Griffiths
Colin Hayward
Colin Clarke
Connor Saunders
Connor Flynn
Conrad Harrup
Conrad Cassidy
Constantin Pavelescu
Cora Morrison
Cory Handford
Cosimo Lanzafame
Cosmin Zaharia
Craig Reed
Craig Dolling
Craig Murphy
Craig Connor
Craig Johnson
Craig Jones
Craig Matthews
Cristian Ionescu
Cristina Cole
Czeslaw Majorek
D
Daisy-May Utley
Damian Merritt
Damiano Seresini
Damiean Godfrey
Damien Mole
Dan Bevan
Dane Pearson-Mcgloin
Daniel Musguin
Daniel Fallows
Daniel Jones
Daniel Little
Daniel Wren
Daniel McLean
Daniel Cox
Daniel Thornley
Daniel Brain
Daniel Saltmarsh
Daniel Sheppard-Brown
Daniel Willows

Daniel Neary
Daniel Wright
Daniel Chambers
Daniel Milner
Daniel Poile
Daniel Jones
Daniel Caruana
Daniel Lawrie
Daniel Jenkins
Daniel Ashby
Daniel Grunwell
Daniel Colk
Daniel Priest
Daniel Edge
Daniel Hawkins
Daniel Gelly
Daniel Calderwood
Daniel Cheyne
Daniel Thompson
Daniel Pratt
Daniel Reynolds
Daniel Fairless
Daniel Cross
Danielle Noyes
Danielle Omara
Danielle Kirby
Dannielle Carlton
Danny Burgess
Danny Ostler
Danny McInnes
Danny Wilson
Darius Bright
Darius Moses
Darran Wood
Darren Square
Darren Harper
Darren Morgan
Darren Doughty
Darren Mitchell
Darren Wagg
Darren Chester
Darren Mencarini
Darren Sherwood
Darren Shapland
Darren Jones
Darren Horne
Darren Smith
Darren Dance
Darren Young
Darren Phillips
Darron Kerr
Darron Soos
Darryl Ferry
Dave Elliott
Dave Plant
David Thomasson
David Carpenter

David Hirst
David Henderson
David Oliver
David Macartney
David Stott
David Harper
David Steel
David Kettlewell
David Wilson
David Murray
David Smith
David Matthews
David Hatton
David Hill
David Jobling
David Townsley
David Augustus
David Meers
David Prime
David Yallop
David Webb
David Lane
David Whitelaw
David Sheehy
David Kershaw
David Hope
David Shewan
David Miller
David Knight
David Coupland
David Thompson
David Palmer
David Clare
David Hussey
David Webb
David Rendall
David Beasley
David Simms
David Fletcher
David Longman
David Sinclair
David Medlam
David Hamer
David Blackhurst
David Clark
David Callaghan
David Needham
David Green
David Cressey
David Fisher
David Furness
David Hillier-Reynolds
David Diaper
David Houston
David Jackson
David Tulett
Dawn Gale Curtis

25632.02    13 December 2017 11:33 AM    Proof6

131

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017The Team

Dayne Ashard
Dean Marshall
Dean Woolley
Dean Titchen
Dean Newell
Dean Partridge
Dean Kay
Dean Walker
Deane Rhone
Deanna Mcmahon
Deborah Fitzpatrick
Debra Bandghiree
Declan Baker
Decland Speede
Deena Mistry
Deesha Bhatt
Denis O’Brien
Denise Chalmers
Dennis Jovellanos
Dennis Rawding
Denzil Johns
Derek Sim
Derek Amoo
Dermott Reilly
Devias Gudka
Devindren Govender
Dewi Evans
Dilawar Ali
Dilip Parmar
Dipal Parikh
Dominic Reilly
Dominic Hall
Dominic D’Souza
Dominic Gray
Dominic Godwin
Donald Magullian
Donald Benson
Donald Morrissey
Donna Douglas
Donna Murphy
Donna Mumford
Donovan Robinson
Dorothy Stewart
Douglas Nicol
Douglas Bingham
Douglas Gracia
Duncan Mayman
Dwain Mensah
Dylan Roberts
Dylan Bradley
E
Eamonn Clancy
Edgar Calderon Ramirez
Edwin James
Eirini Messaritaki
Elionardo Silva
Eliza Sobocinska

132

Elizabeth Lee
Elizabeth Sutton
Ellen Hilton
Ellie Howcroft
Elliot Gibbons
Elliott Brown
Elliott Davis
Elliott Sully
Elsie Bird
Emile Puica
Emily Lenton
Emily Mansell
Emily Madge
Emily Tuttlebury
Emily Sneller
Emma Childs
Emma Dudley
Emma Spellacey-Perry
Emma Hilton
Emma Jordan
Emma Stearman
Emma Gotch
Emma Anderson
Emmanuel Melford-Rowe
Emmanuel Adeniyi
Emran Mannan
Eric Asuming
Ermiyas Girma
Erwan Vauconsant
Esme Sparrow
Ezra Deans
F
Fadel Wane
Faisle Sharif
Faizar Ali
Fayzur Rahman
Felicity Fletcher
Felipe West
Fiona Oakes
Fitz Martin
Fouche Lubbe
Frances Aylward
Francesca Wright
Frank Hibbert
Frank Smith
Fred Therme
G
Gabriel Iacob
Gabriela Olszowska
Gabriella Carvalho
Gail Knight
Gareth Davies
Gareth Fogden
Garry Hardy
Garry Crichton
Gary Ashdown
Gary Marshall

Gary Bloomfield
Gary Gear
Gary Curtis
Gary Woolmore
Gary Gledhill
Gary Roberts
Gary Nash
Gary Gledhill
Gary Davies
Gary Gee
Gary Purves
Gary Heath
Gary Mayo
Gavin Bennett
Gavin Collins
Gavin Magwood
Gavin Winter
Gavin Coulthread
Geeta Makwana
Gemma Stephens
Gemma Farnan
Gemma Wademan
Gemma McKinley
Genya Hutchins
Geoffrey Greenwood
Geoffrey Thomas
Geordie Stock
George Birkley
George Astill
George Allen
George Hopper
George Buckley
George Wetherden
George Henri Diakileke
Georgia Clayton
Georgia Miles
Georgina McFarlane
Geraint Thorne
Gillian Grace
Glendale Canoville
Glenn Elgy
Glenn Smith
Gloria Kusi
Gokhan Karadogan
Gordon Shennan
Graeme Morris
Graham Jones
Graham Vance
Graham Cooper
Graham Livingstone
Graham Foster
Graham Hitchin
Graham Hancock
Graham Gasson
Graham Mansfield
Grant Harris
Graziana Motta

25632.02    13 December 2017 11:33 AM    Proof6

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Greg Johnstone
Gregory McHugh
Gregory Smith
Gregory Jeffs
Grenville Davies
Gurinder Chana
H
Hannah Pritchard
Hanz Nelson
Haroon Cockar
Haroon Younus
Harriet Goodacre
Harry Biggs
Harry Kay
Harry Foster
Hasmita Parmar
Hayden Mason
Hayley Lomas
Hazel Millington
Heather Findler
Helen Hughes
Helen Gosling
Helen Walker
Helen Washington
Henry Povey
Himesh Hirani
Hitashji Odedra
Holly Baxter
Holly Dawson
Holly Vincent
Hossen Naudeer
I
Iain Arnott
Ian Marshall
Ian Bloomfield
Ian Sykes
Ian Noon
Ian Paterson
Ian Marshall
Ian Aikman
Ian McNeish
Ian Tivendale
Ian Hughes
Ian Snook
Ian Croton
Ian Gilliver
Ibrahim Ali
Ilars Skabeikis
Inzamam Akram
Iqra Iqbal
Ivan Paitoo
J
Jaasir Wazir
Jacek Zebrowski
Jacek Skubisz
Jack O’Neill
Jack Maddison

ADDITIONAL INFORMATION
THE TEAM

Jack Whitehead
Jack Coker
Jack Walker
Jack Finlay
Jack Relfe
Jack Haynes
Jack Millman
Jack Allardyce
Jack Flannigan
Jack Thompson
Jack Ellis
Jack Sell
Jack Malcolm
Jack Cashin
Jack Bennett
Jacob Allan
Jacob Benneyworth
Jacqueline Desborough-Morehead
Jacqueline Farnan
Jacqueline Goss
Jacqueline Bolger
Jacqueline Dadge
Jade Girgensons
Jade Berry
Jahtal Nisa Roberts-Joseph
Jailuene Witterick Peake
Jake Woods
Jake Shopland
Jake Boult
James Patston
James Robertson
James Cameron
James Tuvey
James Morgan
James Pilfold
James Biesty
James Heard
James Rolfe
James Fox
James Taylor
James Clifford
James Saunders
James Worden
James Walker
James Hollis
James Snuggs
James Carpenter
James Pannett
James Brophy
James Beaumont
James MacCallum
James Hawker
James Howard
James Beasley
James Cheung
James Fox
James White

James Smith
Jamie Wenborn
Jamie Sia
Jamie Evans
Jamie Rose
Jamie Mears
Jamie Ormrod
Jamie Kelly
Jamie Broadhurst
Jamie Kane
Jamie Wilson
Jamie Kirk
Jamie Lee McCann
Jamye Walker
Jan Reddi
Janaka Alahapperuma
Jane Sinclair
Janet Riley
Janet Lee
Janine James
Jarreth Hawkins
Jasbir Singh
Jason Pratt
Jason Knox
Jason Rose
Jason Darcy
Jason Ealden
Jason Coupland
Jason Gallagher
Jason Barker
Jason Wilcox
Jason Durham
Jason Thompson
Jason Akiens
Jaspreet Sandhu
Javeed Parkar
Jay Strawford
Jay Billings
Jayaprakash Paragjee
Jayne Warlow
Jayne Young
Jazmine Barwe
Jeannette Hastie
Jed O’Neill
Jedrzej Politowski
Jeff Arscott
Jeffrey Armstrong
Jelena Koseleva
Jemma Copp
Jennie Kane
Jennifer Seabrook
Jennifer Wall
Jennifer Thompson
Jennifer Gregory
Jenny Inkson
Jeremy Napthine
Jerry Opata

25632.02    13 December 2017 11:33 AM    Proof6

133

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017The Team

Jessica McCarthy
Jessica Rowlands
Jessica Thiari
Jessica Gurski
Joanna Kowalska
Joanne Elton
Joanne Cox
Joanne Harris
Jodie Jones
Joe Smith
Joe Mathews
Joe Rudd
Joe Raynsford
Joel Barker
Joel Fothergill
Jogendra Kalicharan
John Smith
John Thompson
John Moat
John Harris
John Page
John Cook
John Fawkes
John Shaw
John Hughes
John McLaren
John Gardner
John Bourke
John Hickey
John Taylor
John Ellis
John Hesp
John Harrison
John Murphy
John Field
John Conley
John Scerri
John Hennessy
John Monks
John McDermott
John Coogan
Johnathan McCallum
Jon Thatcher
Jon Reynolds
Jon Davis
Jon Cottrell
Jonathan Hargreaves
Jonathan Hall
Jonathan Williams
Jonathan Woodroff
Jonathan Morgan
Jonathan Wallace
Jonathan Coombs
Jonathan Boxall
Jonathan Stone
Jonathan Stearman
Jonathan Roberts

134

Jonathan East
Jonathan Impey
Jonathan Kirk
Jonathon Turner
Jon-Paul Hughes
Jordan Macdonald
Jordan Lindsay
Jordan Stephens
Jordan Vinluan
Jordan Bannister
Jordan Huston
Jordan Wheatley
Josef Kinski
Joseph Cox
Joseph Gregorace
Joseph Sweeney
Joseph Daly
Joseph Whittaker
Joseph Lewis
Joseph Heath
Joseph Haynes
Joseph Morton
Joseph Reed
Josephina Lane
Joshua Rapley
Joshua Batterham
Joshua Wright
Joshua Lambert
Joshua Elliott
Joshua Paton-Rolls
Joshua Jackson
Joshua Stenhouse
Joshua Brown
Joshua Higgs
Joshua Darby
Joshua Hubbard
Joshua Hughes
Joshua Dunford
Joshua Hastings
Joshua Mangos
Joshua McCarthy
Joshua Sanders
Josie Colehan
Judith Duncan
Juginder Gill
Julia Kerr
Julian Myles
Julie Cox
Julie Fewings
Julie Brachtvogel
Julie Mitchell
Julie Bird
Jullah Jabbi
Juris Kalnins
Justin Evans
Justin Korankye-Addai
Justin Marlow

Justin Coyle
Justine Bowman
Juttinder Digpal
Jyoti Kaur
K
Kaitlin Varnam
Kajetan Marcinek
Kamaljit Atkar
Kamaljit Thandi
Kamil Janas
Kamil Green
Kamlesh Shah
Kamran Sarfraz
Karen Dodds
Karen Leimetter
Karis Hall
Karl Stephens
Karl Verry
Karl Turner-Talmage
Karl Aran
Karl Lippiatt
Karl White
Karl English
Karl Mullaney
Karleigh Stokes
Kashan Riley
Kastriot Kelani
Katarzyna Roberts
Kate O’Connor
Kate Flitton
Katherine Jackson
Katherine Blitz
Kathryn Baird
Kathryn Pell
Kathryn Finch
Kathryn Van-Kleef
Katie Brindley-Hughes
Katie Lunn
Katy Todd
Kaylah Sutherland
Kayleigh Clemson
Kayleigh Barnes
Kayley Coldham
Kazi Miah
Keiron Ball
Keith Rudkin
Keith Ambrose
Keith Fitzpatrick
Keith Down
Keith Alexander
Kelly Savile
Kelly Weyman
Kelly Dalby
Kelly-Anne O’Connor
Kenneth Owen
Kenneth Westley
Kenneth Ostler

25632.02    13 December 2017 11:33 AM    Proof6

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017ADDITIONAL INFORMATION
THE TEAM

Kerri Atkinson
Kerry Hurst
Kerry Ann Crofts
Kerry-Ann Smith
Kevan Richardson
Kevin Baker
Kevin Thorne
Kevin Bowtle
Kevin Fox
Kevin Hailes
Kevin Nicol
Kevin Rowe
Kevin Hodson
Kevin Hartley
Kevin Hardy
Kevin Atherton
Kevin Smith
Kevin Redmond
Kevin Bingham
Kevin Hastings
Khai Shaw
Khan Khan
Kiaran Wingham
Kie Mitchell
Kiera Jago
Kieran Barnes-Warden
Kieran Gardiner
Kieran Corben
Kieran Hudson
Kieran Thomas
Kieran Hansard
Kieran Fleet
Kieron Clarke
Kim Liddle
Kim Moriarty
Kim Mendonca
Kirandeep Kaur
Kirk Irvine
Kirsten Cummings
Kirsten Wilby
Kirstie Leonard
Kirstie Mcdowell
Kirsty Davies
Kirsty Rice
Kirsty Graham
Kirti Patel
Kranthi Billakanti
Kristian Catterall
Kristian Prosser
Kristopher Brough-Rutland
Krystle Milan
Krzysztof Burdajewicz
Kuldeep Singh
Kuljit Aujla
Kunal Pandya
Kye Harman
Kyle Hardie

Kyle Welford
Kyle Batley
Kyle Manns-Kennedy
Kyle Crichton
Kyle Markland
Kyle Crubaugh
L
Lance Cale
Laura James
Laura Racey
Laura Henry
Laura Horton
Laura Sansom
Laura Webb
Laura Madigan
Laura Cox
Laura Lloyd
Laura Wilson
Lauren Holmes
Lauren Bartram
Lauren Duddridge
Lauren Richmond
Laurence Jones
Laurence Pendrill
Layla Pring
Leah Humphries
Leanne Palmer
Leanne Curry
Leanne Clarke
Lee Dover
Lee Jacovou
Lee Galloway
Lee Baxter
Lee James
Lee Hutchinson
Lee Read
Lee Clarke
Lee McConnell
Lee Dering
Lee West
Lee Gibson
Lee Carlos
Lee Cash
Lee Kent
Lee Cornford
Lee Wilkinson
Lee Eagling
Lee Gleeson
Lee Armstrong
Lee Harris
Lee Trim
Lee Gladman
Lee Emery
Lee Worrad
Leendert Van Den Berg-Slowey
Leighton Davies
Leon Pryce

Leon Das
Leona Parker
Leonora Moses
Lesley Watson
Lesley Willcox
Lewis Walter
Lewis Adkins
Lewis Collins
Lewis Williams
Lewis Crossley
Lewis Allan
Lewis Elkin
Lewis Buckley
Lewis Hill
Lewis Gale
Leyton Bellamy
Leza McDonald
Liam Hunt
Liam Piper
Liam Bantin
Liam Hogan
Liam Ball
Liam Ellis
Liam Jiggins
Liam Childs
Lianne Harrison
Libby Field
Lili Harris
Linda Shaw
Linda Herbert
Lindsay Bond
Lindsey Flint
Lisa Holmes
Lisa Algar
Lisa Cullen
Lisa Noel
Lisa Callan
Lisa Johnson
Lloyd Jackson
Lois Short
Lola Halligan
Lorraine Burton
Lorraine Martin
Louarna Bullock
Loucas Louca
Louise Jeffery
Louise Roots
Louise Grainger
Lucy Mcgennity-Bane
Lukaszl Pirga
Luke McNally
Luke Kerr
Luke Potiphar-Trigwell
Luke Livermore
Luke Day
Luke Saunders
Luke Woodward

25632.02    13 December 2017 11:33 AM    Proof6

135

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017The Team

Luke Barefield
Luke Carson
Luke Statters
Luke Watson
Lyndsey Kell
Lynn Dignan
Lynne Meldrum
Lynne Reynolds
Lynsey Smart
M
Maciej Rabczewski
Maciej Krzyzaniak
Mahbub Kabir
Mahesh Wara
Mahomad Zubair Saiyed
Malcolm Ferguson-Thomas
Mandy Aidney
Mansoor Ali
Marc Law
Marcin Kupczyk
Marcos Loureda
Marcus Wolthers
Marek Kloda
Margaret Lawrie
Maria Thompson
Maria Drozdova
Mark Lever
Mark Gasson
Mark Hunter
Mark Wright
Mark Waldock
Mark Maciver
Mark Frisby
Mark Palmer
Mark Vaughan
Mark Brown
Mark Johnston
Mark Bianchi
Mark Tennant
Mark Coe
Mark Stephens
Mark Fuller
Mark Winder
Mark Burgess
Mark Pancott
Mark Allman
Mark Keymer
Mark Braithwaite
Mark Winger
Mark Tilley
Mark Holland
Mark Whitaker
Mark Ridley
Mark Davies
Mark Wordley
Mark Woodyatt
Mark Penfold

136

Mark Brown
Mark Percival
Mark Owen
Mark Rogers
Mark Sloan
Mark Elliott
Mark West
Mark Williams
Marta Seabra
Martha Karczewska
Martin Smyth
Martin Winterburn
Martin Derricott
Martin Wys
Martin Osborne
Martin Williams
Martin Williams
Martin Pickard
Martin Turner
Martina Way
Martyn Spring
Martyn Somerville
Martyn Costen
Martyn Lovell
Mary Syme
Mathanaan Yogananthan
Mathew Tapp
Mathew Lampard
Mathew Clifton
Mathew Buckett
Matt Attwood
Matthew Williams
Matthew Foster
Matthew Wright
Matthew Foulger
Matthew Robinson
Matthew Moore
Matthew Fisher
Matthew Hawley
Matthew Wesson
Matthew Woodhouse
Matthew Dunne
Matthew Whitlock
Matthew Stevenson
Matthew Nash
Matthew Martin
Matthew Jones
Matthew Ingram
Matthew Williams
Matthew Lindsay
Matthew Stewart
Matthew Cooper
Matthew Johnson
Matthew Ellis
Matthew Clarke
Matthew Haynes
Matthew Penn

Matthew Illing
Matthew Martindale
Matthew Miller
Matthew Mc Manus
Matthew Swain
Matthew Rowson
Matthew Barcas
Matthew Holland
Matthew Holland
Mattia Tosi
Maureen Mcgrattan
Max Evans
Megan Broadway
Megan Lyons
Mehmet Asdoyuran
Melanie Gray
Melanie Toole
Melanie Abbott
Melanie Hart
Melissa Wadman
Melton Thompson
Melvyn Chamberlain
Mervyn Thorne
Mhairi Wade
Mica Gray
Michael Boughton
Michael Finn
Michael Earls
Michael Hall
Michael Foley
Michael Fannon
Michael Haggett
Michael Lovelock
Michael Hopper
Michael Darroch
Michael Lay
Michael Weeks
Michael Buckley
Michael Huskisson
Michael Litster
Michael Van Sittert
Michael Dinter
Michael Upton
Michael Moss
Michael Quinn
Michael Edwards
Michael McGarry
Michael Congdon
Michael McNally
Michael Goodfield
Michael Dinnage
Michael Chapman
Michael Sear
Michael Raeburn
Michael Smillie
Michael Gee
Michael Angelides

25632.02    13 December 2017 11:33 AM    Proof6

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017ADDITIONAL INFORMATION
THE TEAM

Michael Evans
Michael Bramble
Michael Ohare
Michael Pearson
Michael Swanston
Michael Howes
Michael Rosewall
Michael Wright
Michael Way
Michaela Thomas
Michele Trickett
Michelle Hill Risley
Michelle Le Monnier
Michelle Moore
Michelle Coote
Mick Wells
Mihaela Duta
Mike Booth
Miles Burden
Millie Gregory
Millie Jones
Mkhonto Gumede
Mohamed Patel
Mohamed Mufallal
Mohamed Weheliye
Mohammad Mukhtar
Mohammed Amin
Mohammed Jamil
Mohammed Jimale
Mohammed Khalid
Mohammed Hoque
Mohammed Ali
Mohammed Ibad Khan
Mohummed Numaan Zaffer
Molly Throup
Morva Leslie
Mr Topps (Retired)
Mubashir Uddin
Murdo Martin
Musaver Hussain
Myles Byfield
N
Naomi McKenzie
Narinder Chatha
Nasir Hussain
Natalie McCuaig-Finlay
Natalie Paine
Natalie Ratsavong
Natasha McLeod
Nathan Coulthard
Nathan Austin
Nathan Winterton
Nathan Wilson
Nathan Cavanagh
Nathan Petts
Nathan George
Nathan Watson
Nauris Vinkelis

Nayim Ahmed
Neely Stuart
Neha Shah
Neil Homan
Neil Williams
Neil Southgate
Neil Topping
Neil Wardlaw
Neil Jones
Neil Brownley
Neil Ammon
Neil Roessner
Neil Muckle
Neil Jeremy
Neil Forbes
Nicholas Withers
Nicholas Lodge
Nicholas Gadd
Nicholas Houghton
Nicholas Stone
Nicholas Lawrence
Nicholas Kent
Nicholas Culley
Nicholas Taylor
Nicholas King
Nicholas Hargreaves
Nicholaus Buchanan
Nick Wardman
Nick Meese
Nick Walch
Nicky Glenister
Nicol Rennick
Nicola McWatt
Nicola Howlett
Nicola Eden
Nicole Andrews
Nigel Fleming
Nigel Slaughter
Nikolay Georgiev
Nile Anning
Nina Bolam
Nishit Shah
Noor Abed
Norman Schwab
Numan Usman
Nuno Pinto Da Costa
O
Oliver Farebrother
Olyvia Offley
Omid Ibrahimi
Onder Madencioglu
Oscar Cork
Oskar Wedlake Hatton
Osman Sendur
Owen Tudor
Owen Hitch
Oz Masaya

P
Paige Makepeace
Paige Morgan
Pankaj Bhardwaj
Paolo Segagni
Paresh Nagar
Patrick Howlett
Paul Irving
Paul Burkett
Paul Kelly
Paul Miller
Paul Mills
Paul Clark
Paul Galvin
Paul Noyes
Paul Starkey
Paul Chapman
Paul Davey
Paul Cartledge
Paul Dalby
Paul Whittington
Paul Burrow
Paul Baxter
Paul Nicholls
Paul Cowen
Paul Tregaskis
Paul West
Paul Elliott
Paul Whitworth
Paul Lester
Paul Logue
Paul Semple
Paul Third
Paul Lee
Paul Wilson
Paul Haythorne
Paul Wixen
Paul Cox
Paul Cheetham
Paul Jenkinson-Finn
Paul Gee
Paul Miller
Paul Thomas
Paul Morgan
Paul Ace
Paul Tovey
Paul Hubbard
Pauline Harrison
Pauline Garrow
Pawel Warych
Pawel Pudelko
Penny Davis
Perran Kelly
Perry Taylor
Peter Simmonds
Peter Hogg
Peter Anderson
Peter Charters

25632.02    13 December 2017 11:33 AM    Proof6

137

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017The Team

Peter Young
Peter Turtle
Peter Callan
Peter Hanley
Peter Wiles
Peter Goulding
Peter Sincock
Peter Crimp
Peter Vallely
Peter Knights
Peter Lees
Peter West
Peter Cash
Peter Clements
Petronela Enasoaie
Phil Weaver
Philip McCarney
Philip Cranston
Philip Gallop
Philip Kelly
Philip Dunn
Philip Okai
Philip Underhill
Philip Speed
Philip Stocks
Philippa Smith
Philippa Warner-Haskell
Philippa Hill
Phillip Walters
Phillip Turner
Phillipa Hewitt
Phillips Adam
Phoebe Webb
Poonam Patel
Portia Boehmer
Preline Martha
Przemyslaw Drabinski
Q
Quang Pham
R
Rabinder Gill
Rachel Fellows
Rachel Johnson
Radoslaw Doktorski
Rae Williams
Rain Richmond
Raj Surani
Rajan Toora
Rajesh Thanki
Rajiv Vadgama
Rajneet Sahota
Ramune Mikenaite
Ratip Hassan
Ravendra Bishun
Rebeca Wallis
Rebecca Oblein
Rebecca Mills

138

Rebecca Butler
Rebecca Moore
Rebecca Kelly
Rebecca Robson
Rebecca Love
Rebecca Carne
Reece Morgan
Reece Brown
Reece Watson
Reece Datson
Reece Brewin
Reece Townsend
Regan Alexander
Rhiannon Holland
Rhys Hedges
Rhys Grant
Richard Clark
Richard Bickers
Richard Davies
Richard Carter
Richard Oldale
Richard Small
Richard Geare
Richard Bourne
Richard Palfrey
Richard Bleach
Richard Mann
Richard Diamond
Richard Oates
Richard Senior
Richard Keane
Richard Prescott
Richard Greenwood
Richie Stephen
Rickie Byrne
Ricky Freeman-Roach
Riley Hayward
Rob Grassham
Robbie Perry
Robel Ghebrewold
Robert Adams
Robert Howker
Robert Chawner
Robert Parker
Robert Myers
Robert Moss
Robert Keohone
Robert Collins
Robert George
Robert Clarke
Robert Kweli
Robert Beard
Robert Knight
Robert Clark
Robert Allman
Robert Ballantyne
Robert Jones

Robert Black
Robert Pomfret
Robert Wyatt
Robert Mitchell
Robert Buckley
Robert Mould
Robert Hardie
Robert Prince
Robert Spencer
Robert Hill
Roberta De Benedictis
Robin Perrin
Robin Stagg
Robin Williams
Robin Tull
Rocky Bryan
Rodrigo Bermeo-Rojas
Rodyvik Chineah
Roger Gridley
Roger Lazenby
Rohit Modashia
Roisin Smith
Romal Williams
Romans Petuhovs
Ron Woolgar
Ronnie-Leigh Pews
Rory Reeves
Rory Warwick
Ross Ashbrook
Ross Langford
Ross Kerr
Ross Dyson
Ross Matthews
Roxanne Evans
Rozeena Baseth
Russell Cox
Russell Sell
Ryah Webster
Ryan Randall
Ryan Apark
Ryan Coleman
Ryan Ruffle
Ryan French
Ryan Izard
Ryan Dunn
Ryan Buston
Ryan Farquhar
Ryan Howard
Ryan White
Ryan Gallagher
S
Sabina Redlin
Sadie Gage
Sahibjit Samra
Salek Ahmed
Sally Finn
Sam Davis

25632.02    13 December 2017 11:33 AM    Proof6

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017ADDITIONAL INFORMATION
THE TEAM

Sam Attfield
Sam Thomas
Sam Heard
Sam Cummings-Turner
Samantha Leavis
Samantha Makrygiannis
Samantha Simons
Samantha Gray
Samantha Evans
Samantha Peters
Samantha Royle
Samantha Davies
Samantha Stewart
Samantha Turnbull
Sameer Jamdar
Samuel Heath
Samuel Kirk
Samuel Robinson
Samuel White
Samuel Yoganathan
Samuel Wordsworth
Samuel Egerton
Samuel Knowles
Sandie Ferguson
Sandra Ramsay
Sanjeev Pal
Sara Lloyd
Sarah Kite
Sarah Mclure
Sarah Dobson Da Silva
Sarah Darby
Sarah Bacon
Sarah Cassam
Sarah Jordan
Sarah Burnard
Sarah Buchan
Sarah Rose
Sarah Cunningham
Satvinder Sandhu
Savio Coutinho
Scott Ahmad
Scott Bond
Scott Birdseye
Scott Summers
Scott Thirlaway
Scott Johnston
Scott Vickers
Scott Ottaway
Scott Cameron
Scott McCartney
Sean Cahill
Sean Dare
Sean Gee
Sean McLean
Sean Taylor
Sean Brandist
Sean Collins

Sebastian Whelan-Medlam
Sebastian Bridge
Selim Miftari
Shafeek Mohamed
Shah Hussain
Shahid Mahmood
Shamara Mckenzie-Rochester
Shana Esworthy
Shane Malone
Shane Till
Shane Bryan
Shane Lindsay
Shane Mason
Shanice Mckenzie Rochester
Shannon Oliver
Shannon Calf
Sharif Islam
Sharon Buckley
Sharon Papantoniou-Barrett
Shaun Mayes
Shaun Harwood
Shaun Gordon
Shaun Bryan
Shaun Pawsey
Shaun Owens
Shaun Sargeant
Sheena Smith
Sheikh Saidy
Shelley Rutter
Shelley Carey
Shelley Burton
Shrina Shah
Shylo Brookes
Sian Austen
Sian Hart
Silvi Atanasova
Silvonne McLean
Simon Green
Simon Brookfield
Simon Witham
Simon Roberts
Simon Chappell
Simon Pitt
Simon Morgan
Simon Grimmett
Simon Leslie
Simon Lewis
Simon Lasham
Simon Beare
Simon Coombs
Simon Marks
Simon Neal
Simon Webb
Simon Bodell
Simon Farley
Simon Jackson
Simon Chapman

Simon Pretty
Simon Felix
Simon Judge
Simona Barticel
Simone Hunter
Sinan Demir
Sinead Fisher
Siobhan Ashman
Siobhan King
Sion Ellis
Sophie Doggart
Sophie Avery
Sophie Swann
Sophie-Anne Farnworth
Stefan Clark-Carter
Stefan Haworth
Stefano Tedeschi
Stephanie Nevett
Stephanie Hogben
Stephanie Thompson
Stephanie Dinnis
Stephanie Kilner Roberts
Stephen Gaylor
Stephen Marshall
Stephen Bloomfield
Stephen Smith
Stephen Seymour
Stephen Freeman
Stephen Adams
Stephen Machin
Stephen West
Stephen Corkett
Stephen Welsby
Stephen Kelly
Stephen Foote
Stephen Lopes
Stephen Hall
Stephen Carr
Stephen Anthony
Stephen Collins
Stephen Maidment
Stephen Sanders
Stephen Amos
Stephen Boyd
Stephen Clayton
Stephen Edmonds
Stephen Nicol
Stephen Harrington
Stephen Brown
Stephen Avent
Stephen Riley
Stephen Stubbs
Stephen Johnson
Stephen Edwards
Steve Boardman
Steven Whitehead
Steven Macarthur

25632.02    13 December 2017 11:33 AM    Proof6

139

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017The Team

Steven Wood
Steven Presley
Steven Kernot
Steven Richards
Steven Howells
Steven Dooley
Steven Dyer
Steven Higgins
Steven Ives
Steven Kane
Steven Gillham
Steven Souter
Steven Barrowcliffe
Steven Stevens
Steven Langley
Steven West
Stuart Rees
Stuart Ross
Stuart Whitby
Stuart Munton
Stuart Corlett
Stuart Davey
Stuart Williams
Stuart Barrett
Stuart Harris
Stuart Fletcher
Stuart Langford
Stuart Smith
Stuart Furlonger
Stuart Tannock
Stuart Clarke
Stuart Perkins
Summer Ellison
Susan Bill
Susan Black
Susan Law
Susan Shields
Susanna Horwood
Syed Ali
Syedmustakim Ali
T
Tahmid Islam
Talia Blackwell
Tammie Spencer
Tammie O’Lone
Tara Smith
Tarik Bensadik
Tasha Woodward
Tauseef Usman
Taylor Smith
Terence Dooley
Terry Salisbury
Terry Smith
Terry Butler

140

Terry Prince
Thomas Moran
Thomas Ryan
Thomas Evans
Thomas Cunningham
Thomas Wade
Thomas Murray
Thomas Swain
Thomas Otley
Thomas Parkes
Thomas Seaden
Thomas Ross
Thomas Utting
Thomas Whitlock
Thomas Miller
Thomas Wade
Thomas Gercs
Thomas Quinn
Thomas Johnson
Thomas Caldicott
Thomas Ashmore
Thomas Davies
Tiago Ferreira
Tiffany Lambert
Tim Chatfield
Tim Richards
Tim Hodges
Timea Szabo
Timothy Boardman
Timothy Tatlock
Timothy Tuff
Timothy Bentley
Timothy Stanhope
Timothy Hartwick
Timothy Duggan
Toby Collins
Todd Routledge
Tom Newman
Tom Wilson
Tomasz Kula
Tomasz Podstawka
Toni Gormley
Tony Dumbleton
Tracey Waterman
Tracy Wearmouth
Tracy Fitzpatrick
Tracy Clewes
Trevor Thomas
Trevor Hinde
Troy Miller
Troy Fearon
Tyler King
Tyrell Beckham
Tyrone Horne

U
Udo Jungbecker
Umut Ortac
Useni Feno
Uwais Ghumra
V
Valentin Ivan
Valerie Smith
Vanita Bland
Vaughan Batchelor
Veronica Evett
Veronica Zudaire
Vicky Hall
Victor Anim
Victoria Moore
Victoria Carrington
Victoria Marshall
Vi-Dung Luong
Viktor Maslov
Vilius Meilus
Vincent Gallagher
Vinod Joshi
Viorica Grapa
W
Waqar Raja
Warren Bester
Warren Pettersen
Wayne Randall
Wesley Appadoo
Will Carter
William Bailey
William Barreda
William Wylie
William Lewinton
William Short
William Wyatt
William Buxton
William Foxley
Wyn Dunn-Davies
Y
Yohannes Getachew
Youcef Sadiki
Youssef Djeraoui
Yvonne Burgess
Yvonne Hardingham
Z
Zahid Hossain
Zaibaa Hussein
Zara Caldwell
Zoe Atkinson
Zoe Payne
Zoe Turner
Zoe Lees Walters
Zoe Gilbert
Zydrunas Slazikas

25632.02    13 December 2017 11:33 AM    Proof6

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Store Locations

LONDON
Acton
Balham Boutique
Barking
Battersea
Bayswater Boutique
Beckenham Topps
Beckton
Blackheath Boutique
Bow
Brentford
Brixton
Bromley Common
Catford Bromley Rd
Charlton
Cheam
Chelsea Boutique
Chesham
Chingford
Clapham Boutique
Colindale
Croydon
Croydon Purley
Dartford 
Denham
Dorking
Dulwich Boutique
East Sheen
Eltham
Enfield
Feltham
Forest Hill
Fulham Boutique
Golders Green
Hampstead Heath Boutique
Harrow
Hayes Topps
Hemel Hempstead
Highgate
Hounslow
Ilford
Ilford Seven Kings
Islington Boutique
Kingston
Leyton
Mile End
Muswell Hill Boutique
New Southgate
North Finchley
Old Kent Road
Orpington
Orpington Clay
Park Royal Topps
Penge
Raynes Park
Redhill
Romford
Ruislip
Sevenoaks
Seven Sisters

Shoreditch
South Bermondsey
Southall
St Albans
St Johns Wood Boutique
Staples Corner Topps
Streatham
Surbiton
Sydenham
Tooting
Twickenham
Uxbridge
Vauxhall
Waltham Cross
Walton on Thames Boutique
Wandsworth
Wembley
West Drayton
Willesden
Wimbledon
Wimbledon Boutique
Wood Green

MIDLANDS
Barnsley
Binley
Boston
Burton upon Trent
Cannock
Chesterfield
Congleton
Crewe
Derby
Derby Osmaston
Doncaster
Doncaster Sprotbrough
Erdington
Fenton
Grantham
Great Barr 
Grimsby
Grove Park
Kettering Baron
Kidderminster
Kings Heath
Kings Norton
Leicester
Lichfield
Lincoln Outer Circle
Lincoln St Marks
Long Eaton
Loughborough
Mansfield
Nantwich
Newark
Newcastle-under-Lyme
Northwich
Nottingham Poulton
Nuneaton 
Redditch

Rotherham
Sheffield Hillsborough
Sheffield Meadowhall
Sheldon
Shrewsbury
Solihull
Spalding
Stoke
Stourbridge
Stratford upon Avon
Tamworth
Telford
West Bromwich
Wolverhampton
Worksop

NORTH
Aintree
Alnwick
Anfield
Barrow 
Beverley
Birkenhead
Blackburn
Blackpool 
Bolton
Bradford
Bury
Carlisle
Cheadle
Cheetham Hill
Chester
Chorley
Cleveleys
Darlington
Durham Dragonville
Failsworth
Gateshead
Halifax
Harrogate
Huddersfield
Hull
Hyde
Knutsford Boutique
Leeds
Macclesfield
Morecambe
Northallerton
Oldham
Ormskirk
Pontefract
Preston
Sale
Salford
Scarborough
Scunthorpe 
Shipley 
Skegness
Snipe (Audenshaw)
Southport

ADDITIONAL INFORMATION
THE TEAM
STORE LOCATIONS

St Helens
Stockport
Stockton
Sunderland
Tyneside
Wakefield Ings Road
Warrington
Widnes
Wigan
Wilmslow Boutique
Workington
York Clifton Moor

SCOTLAND AND 
NORTHERN IRELAND
Aberdeen Bridge of Don
Aberdeen Wellington
Ayr
Belfast Boucher Road
Belfast Newtownabbey
Dundee
Edinburgh
Elgin
Fort Kinnaird
Glasgow
Govan Topps
Greenock
Hillington
Inverness
Kirkcaldy
Perth
Shawfield
Sighthill
Wishaw

SOUTH
Abingdon 
Amersham
Ashford
Aylesbury
Banbury
Barnstaple
Basildon
Basingstoke
Bath
Bedford Elms
Bexhill
Bicester
Bishops Stortford
Bodmin
Bognor Regis
Borehamwood
Bounds Green
Bournemouth 
Bracknell
Braintree
Brentwood
Bridgewater
Brighton
Bristol

25632.02    13 December 2017 11:33 AM    Proof6

141

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017Wellingborough
Welwyn Garden City
Weston Super Mare
Weymouth
Winchester
Windsor
Wisbech
Witney
Woking 
Wokingham
Worcester
Yeovil

WALES
Bangor
Barry
Bridgend
Cardiff 
Cardiff Newport Road
Carmarthen
Cross Hands
Flint
Haverfordwest
Llanelli
Merthyr Tydfil
Neath
Newport
Rhyl
Swansea Cwmdu
Swansea Llan Samlett
Wrexham

Store Locations

Loughton
Lowestoft
Luton
Maidstone
Maidstone Langley
Market Harborough
Martlesham
Millbrook (Southampton)
Milton Keynes
Moreton in Marsh
Newbury
Newhaven
Newton Abbot
Northampton 
Northampton Brackmills
Norwich 
Norwich Hall Road
Norwich Heigham
Oxford
Oxford Botley
Penzance
Peterborough (Rex Centre)
Peterborough Boongate
Plymouth
Poole
Portsmouth
Rayleigh
Reading
Reading Rose Kiln Lane
Ringwood
Rugby
Rustington
Salisbury
Saltash
Sittingbourne
Slough
Southend
St Neots
Stamford
Stevenage
Strood
Stroud
Sudbury
Sutton
Swindon
Swindon Stratton
Taunton
Thetford
Thurrock
Tonbridge
Torquay
Truro
Tunbridge Wells
Uckfield
Waterlooville
Watford Imperial

Broadstairs
Buckingham
Bury St Edmunds
Byfleet
Camberley
Cambridge
Canterbury
Chelmsford
Chelmsford Springfield
Cheltenham
Chichester
Chippenham
Christchurch
Cirencester
Clacton on Sea
Clevedon
Colchester
Crayford
Cribbs Causeway
Cromer
Dorchester
Dover
East Molesey
Eastbourne
Erith
Evesham
Exeter Trusham Rd
Exmouth
Fareham Topps
Farnborough
Farnham
Folkestone
Frome
Gatwick
Glastonbury
Gloucester 
Gravesend
Grays
Great Yarmouth
Guildford
Hailsham
Harlow
Havant
Hedgend
Hengrove
Hereford
High Wycombe
Horsham
Huntingdon
Ipswich
Isle of Wight
Isleworth
Kings Lynn
Launceston
Letchworth
Lewes

142

25632.02    13 December 2017 11:33 AM    Proof6

Topps Tiles Plc Annual Report and Accounts for the 52 week period ended 30 September 2017PICTURED

EltonTM porcelain wall and floor tile, 
Microline White ceramic wall tile

25632.02    13 December 2017 11:33 AM    Proof 8

25632.02    13 December 2017 11:33 AM    Proof 8

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Topps Tiles Plc

Thorpe Way, Grove Park 
Enderby, Leicestershire 
LE19 1SU
www.toppstiles.co.uk

25632.02    13 December 2017 11:33 AM    Proof 8

25632.02    13 December 2017 11:33 AM    Proof 8