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Tyler Technologies

tyl · NYSE Technology
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Ticker tyl
Exchange NYSE
Sector Technology
Industry Software - Application
Employees 5001-10,000
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FY2008 Annual Report · Tyler Technologies
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Throughout time, great inventions and discoveries have been born out  
of the diligent, focused efforts of some of the best minds. Engaging  
in countless hours of methodical planning, inventors like Leonardo  
da Vinci, Galileo and Thomas Edison have produced some of the world’s 
most astounding designs. Like these innovators, Tyler Technologies is 
revolutionizing how local governments operate—delivering a broad 
portfolio of software solutions to streamline their many complex business 
functions. Posting another record year in 2008, Tyler Technologies proves 
once again that our success is no accident. It’s by design. 

p1

p2Since Tyler entered the public sector information management business, we have carefully designed and executed a strategy that provides reliable, consistent growth by delivering the innovative software solutions local governments need to manage their business processes. Year after year, Tyler demonstrates that our design works for our shareholders, employees and customers. Despite  an unpredictable economic climate, Tyler Technologies surpassed its record-setting year in 2007 to post very strong results again in 2008.Exceeding ExpectationsBy virtually every measure, Tyler Technologies outperformed our own internal targets and market expectations for 2008. For the year, Tyler’s revenues grew 21 percent to $265 million, with software-related revenues up 25 percent. License revenue growth of 18 percent was very solid, even as our software-as-a-service (SaaS) model continued to gain traction, resulting in a 38 percent increase in subscription revenues. Tyler built momentum in the local government marketplace in 2008, and our brand awareness and competitive position are now stronger than ever. To Our Shareholders(a) excludes capital expenditures for  office facilities of $16 million in 2008Total Annual RevenuesIN MILLIONS0405060708172.3170.5195.3219.8265.1Free Cash FlowIN MILLIONS0405060715.3 18.522.530.342.3BacklogIN MILLIONS0405060708142.2165.4205.9250.1243.408aJoh n S. Marr, Jr.
Preside nt and

Ch ief Executive Officer

Joh n M. Yeaman
Chairman of th e Board

For the year, our gross margin improved by 300 
basis points and Tyler posted non-GAAP operating 
income for 2008 of $37.1 million, up 39 percent over 
the previous year. Non-GAAP earnings per share 
rose 45 percent to 61 cents. The fourth quarter of 
2008 marked our 31st consecutive profitable quarter. 
GAAP operating income, including the non-cash 
charge for a legal settlement related to warrants, was 
$28.1 million. GAAP earnings per share was 38 cents.

Once again, free cash flow exceeded earnings. 
Cash provided by operations in 2008 reached $48 
million, and free cash flow, excluding office facility 
investments, hit $42.3 million—an increase of 40 
percent over 2007.

Over the years, we have built a foundation of more 
than 8,000 customers and we enjoy an exceptionally 
high customer retention rate. These relationships 
provide us a steady stream of recurring revenues 
through maintenance and subscription agreements, 
which, together with services for existing customers, 
accounted for over half our revenue in 2008. 

Without question, our performance in 2008 was 
encouraging—but equally important, we maintained 
our long-term record of sustainable growth. Tyler’s 
software-related revenues have a compound annual 
growth rate (CAGR) of 17 percent since 2001. Free 

cash flow, excluding capital expenditures for office 
facilities, has a CAGR of 43 percent over the same 
period, and non-GAAP earnings per share has  
grown at a compounded rate of 95 percent over  
the last seven years.

Stronger Than Ever

Tyler built momentum in the local government 
marketplace in 2008, and our brand awareness 
and competitive position are now stronger than 
ever. We continue to enjoy success thanks to the 
growth strategy that we have carefully designed and 
consistently executed over the years. We believe this 
strategy not only provides the type of steady growth 
we seek, but it also serves all of our constituents well.  
We are specifically focused on four key areas of 
growth: expanding geographically, securing larger 
opportunities, broadening our product offerings, and 
expanding existing customer relationships. 

For the second consecutive 
year, Tyler was named 
one of “America’s 200 Best 
Small Companies” by 
Forbes magazine.

p3

p4Tyler is unique in that we serve only the public sector, but with an unmatched breadth of products and services. As a vertical software company, this enables us to focus all of our resources on delivering the software solutions and services that help states, cities, counties, schools and other agencies streamline the many facets of their operations. While Tyler’s technology solutions are best in class, we believe our employee team is what truly sets us apart. Our more than 2,000 employees demonstrate a high level of technical knowledge, as well as incredible domain expertise in the many unique aspects of local government operations. This enables us to extend an unparalleled level of innovation and service to our customers.A Solid InvestmentAt Tyler, we know that building a company that works for shareholders, employees, and customers is just the beginning. That’s why we are always looking for new ways to deliver the best return on investment, create the best work environment, and develop and support the best products possible. Although Tyler’s common stock price—like that of most companies—declined significantly from our 2008 high achieved in July, our stock performed better than most, ending the year down 7 percent. We believe that Tyler has a number of characteristics that make it an attractive investment—including consistent above-market growth, a broad and relatively stable market, strong cash flow, a high proportion of recurring revenues, and a very solid balance sheet. For the second consecutive year, Tyler was named one of “America’s 200 Best Small Companies” by Forbes magazine. Reflecting our confidence in the company’s long-term prospects, in 2008 we invested $59 million of our cash to repurchase 4.3 million shares of stock, under our ongoing repurchase program that has been in place since 2002. From 2002 through 2008, we (a) includes restructuring charge of $0.02(b) includes non-cash stock compensation   expense of $0.04 in 2006, $0.05 in 2007  and $0.08 in 2008(c) 2008 EPS is non-GAAP and excludes   non-cash legal settlement charge related   to warrants of $0.23(a) 2008 EPS is non-GAAP and excludes   non-cash legal settlement charge related  to warrants of $0.16 in Q2, $0.04 in Q3   and $0.03 in Q4040.230.190.340.420.61Diluted Annual EPS IN DOLLARS2007-2008 Quarterly EPSaIN DOLLARS0.060.080.090.170.120.200.150.17Q1Q2Q3Q408b,c07b06b05a20082007repurchased approximately 18 million shares of our 
common stock at an average cost of about $8 per 
share, for a total of nearly $144 million. 

Although Tyler’s common 
stock price—like that of 
most companies—declined 
significantly from our 2008 
high achieved in July, our 
stock performed better than 
most, ending the year down 
just 7 percent.

We also used $24 million of cash to complete three 
acquisitions during 2008, each of which expanded 
our offerings for the K-12 schools market. We 
continue to look for attractive acquisitions that 
can supplement our growth by broadening our 
product offerings and customer base. We maintain 
a disciplined approach to acquisitions, particularly 
with respect to valuations, as we identify quality 
companies that fit well with Tyler’s existing 
operations. Finally, in order to support our current 
facility requirements and planned needs in areas 
where we have significant growing workforces, we 
purchased an office building in Yarmouth, Maine, 
and began construction of a facility in Lubbock, 
Texas. When the building in Lubbock is completed 
in 2009, we will have a total of approximately $26 
million invested in these assets, which we may 
leverage to free up cash for other uses.

While Tyler enjoys a strong market position today, 
we know that our long-term success requires a 
significant commitment on our part to ensure our 
solutions remain at the forefront competitively and 
meet the ever-changing needs of the public sector. 

In 2008, we added more than 300 new employees, 
primarily in development, implementation, and 
support. Never in our history have we had so many 
resources committed to improving our current 
offerings, while at the same time investing in 
new products for the future, including our joint 
development of Microsoft Dynamics AX for the 
public sector. 

Looking Ahead

Despite the tough economic climate in 2008, Tyler 
notched a record-setting year—a testament, we 
believe, to our proven strategy, exceptional employee 
team, and market-leading portfolio of solutions. The 
broad economic conditions are clearly troubling. 
While Tyler has to this point performed well in 
this environment, there is certainly the possibility 
that these conditions will put some pressure on our 
business and affect short-term results. 

We will continue to take a long-term approach to 
managing our business, and in the long run, we 
expect demand for our products to be strong and 
our execution to be sound. We are confident in our 
ability to extend the historical trends that we have 
established over the last several years, leveraging 
our top-line growth and expanding margins. Just as 
the best inventors blended the right mix of strategy, 
wisdom and determination, Tyler is ready to build  
on our rich history of success. 

John S. Marr, Jr.

President and Chief  Executive Officer

p5

Th e ldeal City 

Leonardo da Vinci 

ske tch ed several plans 

for a more organized 

city with dwellings, 

castles, ch urch es, 

garde ns and canals.

p6

With more than 8,000 customers and a portfolio of 
leading-edge software solutions, Tyler Tech nologies has 
crafted a proven blueprint for success.

The Ideal City

Over many years, Tyler Technologies has consistently proven that its methodical 
planning, sound growth strategy, and rich portfolio of solutions work for clients, 
employees and shareholders. With a clear vision, Tyler has established itself as 
a market leader—helping city, county, and state agencies of all sizes effectively 
manage the intricate network of services they deliver. In 2008, Tyler once 
again posted a record-setting year by virtually every measure.

Designed for Success

Designed to Endure

At Tyler Technologies, we understand that building 
a successful company requires methodical planning, 
consistent execution, and an unwavering commitment 
to clients, employees and shareholders. And in 1998, 
Tyler brought together under a single brand leading 
companies serving the local government market.

When Tyler first entered the public sector software 
market, the competitive landscape was even more 
fragmented than it is today. Now, there are fewer 
competitors serving our market—and good companies 
are always vying for market share with us. That means we 
must focus intently on maintaining a competitive edge. 

In the years since, Tyler has established a proven model 
for success. This starts with our clearly defined market 
segment—serving only the public sector. Given this 
focus, we know local governments’ unique day-to-day 
business operations and how to help them keep pace 
with their constituents’ changing demands. 

While our focus may be narrow, our vision for what’s 
possible is not. Tyler delivers a robust portfolio of 
software solutions that span the breadth and depth 
of the mission-critical services that government 
entities must address every day—including financial 
management, education, courts and justice, pension, 
public safety, tax and appraisal, citizen services and 
public records. In fact, no other company offers the same 
breadth of solutions for the public sector. 

Today, Tyler has installations in all 50 states, Puerto 
Rico, the U.S. Virgin Islands, Canada, and the United 
Kingdom. Yet despite our growth over recent years, we 
still approach each client with the same level of attentive 
service and focused commitment. That’s one reason why 
we’ve consistently maintained a customer retention rate 
of 98 percent or greater. 

For Tyler, this means providing the robust solutions 
that local governments need. It also means ensuring we 
have the best possible team in place to create and deliver 
these solutions and services—and support and enhance 
them long past implementation. And Tyler’s team brings 
the right balance of domain experience, technology and 
innovation to ensure clients are satisfied from start to 
finish. While many companies faced the challenging 
task of reducing their workforce in 2008, Tyler’s strong 
cash flow and above-market growth provided us the 
opportunity to continue to expand our teams. 

Unlike organizations in the private sector, it’s not 
uncommon for local governments to keep their 
information technology infrastructure in place for 10 
years or more. And in some cases, they run a potpourri 
of software and hardware solutions that are no longer 
viable, including systems developed in-house years ago 
or software from vendors that are no longer in business 
or that haven’t invested in new technology. We believe 
that these in-house systems and systems from vendors 
who do not have a competitive offering in the market 
today make up the majority of systems currently 
installed broadly across local governments. 

p7

p8Because local governments are heavily dependent on their IT systems to deliver mission-critical services over many years, they largely view technology as a necessary investment—rather than a discretionary purchase. Yet given how quickly technology evolves and the complexity of local governments’ business operations, it’s imperative that when governments purchase new systems, their investment delivers the best possible return now—and over the long term. At Tyler, we know that no matter the size of a government agency or school, every dollar allocated must be used wisely. And that’s why we are always looking for ways to enhance our existing software portfolio—giving customers access to improved technologies, as well as new features and functionality. Measures of SuccessAlthough 2008 was a challenging year for the United States economy, most communities throughout the nation continue to experience growth. In fact, local governments’ annual spending on software and external technology services is currently estimated at approximately $13.8 billion, growing at approximately  5 percent annually over the next three years. With this growth, it is incumbent upon local authorities and agencies to have the right systems in place to respond accordingly. Whether assessing property taxes or routing school buses, every facet of local government operation demands a high level of efficacy and efficiency. Given our record-setting performance in 2008 and our exceptionally high customer retention rate, it’s clear Tyler’s solutions deliver. In 2008, Tyler once again posted organic growth greater than two times the overall market growth rate, which was supplemented by targeted acquisitions. Our total revenues grew 21 percent in 2008, with 14 percent organic growth and 7 percent from acquisitions. Our recurring revenues from maintenance and subscriptions—which increased by 27 percent—continue to add the type of reliable revenue base we need to ensure our growth is sustainable over time. Charting New GrowthWhile some companies are quick to change strategies, Tyler has taken a disciplined approach to our growth.  With approximately 3,100 counties, 14,200 school districts, 36,000 cities and towns, and over 35,000 other local government agencies in the United States, Tyler has ample opportunity to drive new growth. And as we have in years past, we are leveraging new opportunities by focusing specifically on four key growth drivers: taking our products into new geographic areas, expanding our product offerings, securing larger contracts, and cross-selling our portfolio of solutions to existing clients. 41%28%3%7%16%5%Revenue MixSoftware LicensesSubscriptionsSoftware ServicesMaintenanceAppraisal ServicesOtherReflec ting Telescope 

Sir Isaac Newton was 

th e greatest English 

math ematician of h is 

ge neration. He establish ed 

th e modern study of 

optics and built th e first 

reflec ting telescope that 

used mirrors, rath er than 

le nses, to bring th e 

ligh t to a focus. 

Tyler Tech nologies is uniquely focused on helping 
governments at the state, county and local level.

p9

Lewis and Clark 
Expedition 

ln 1803, th e Louisiana 

Purchase sparked interest 

in expansion to th e west 

coast. Th omas Jefferson 

dispatch ed Lewis and 

Clark to find a water 

route across North 

America and explore th e 

uncharted West.

Year after year, Tyler Tech nologies has expanded its 
geographic reach and secured larger opportunities to 
become a clear leader in the public sector software market.

p10

Supporting Tyler’s strategy is an ongoing effort by our 
sales and marketing teams to build a cohesive brand 
identity for Tyler. In recent years, we have centralized 
our marketing efforts—creating a more efficient 
approach to branding, marketing and advertising. 
We have also restructured and expanded our sales 
organization to improve Tyler’s visibility in regions 
where our products previously had little or no presence. 

Extending Our Reach

Thanks to these efforts, today virtually all of our 
software solutions are marketed nationwide. And in 
2008, Tyler continued to extend our reach into new 
areas—illustrated by the fact that in any given quarter, 
Tyler may sign deals in 20 or more different states. 

For example, Tyler’s municipal court product also 
expanded into several new states, including moving 
into Ohio and signing a deal with Licking County,  
a special jurisdiction court. 

Tyler also gained additional presence in Ohio in the  
city of Wyoming, which required an income tax module 
we did not support. There, we collaborated with the city 
of Wyoming and five other cities to design and develop 
the module they needed. Now that we have moved 
into these new markets, we anticipate our presence will 
continue to expand in the years ahead.

Securing Larger Deals

At Tyler, we understand that no matter a  
government’s size, each of our clients wants to ensure 
the technology investments they make produce a 
solid return—while also providing a high degree 
of customization and scalability. We know that for 
many customers this means having access to highly 
functional solutions that take into account their 
unique needs in terms of budget, implementation 
schedule, and service customization. 

Historically, Tyler focused primarily on serving the 
nation’s many small and mid-sized governments. In 
recent years, however, we have also gained market 
share in larger markets, which create considerable 

revenue and margin expansion potential. Central to 
our ability to serve larger governments and school 
districts is the focus of all our resources on the specific 
needs of the public sector—enabling us to make 
key investments in scalable solutions incorporating 
leading-edge technology and best-of-class 
functionality. And it’s this commitment to delivering 
the most innovative solutions possible for our market 
that gives us a competitive edge. 

In 2008, we continued to secure larger deals to 
gain market share. With our financial management 
solutions, for example, Tyler won several multi-million 
dollar contracts, including a $4.9 million deal with 
the Northside Independent School District in San 
Antonio, Texas. And with our student transportation 
management solution, we signed a contract with  
the San Diego Unified School District, the nation’s 
eighth largest urban district. 

In 2008, we added new customers in key markets  
for our Odyssey courts and justice solution,  
including two as part of the license agreement we 
signed in 2006 with the Texas Conference of Urban 
Counties—a consortium of the 34 largest counties  
in the state. We also added our fifth statewide  
contract for Odyssey, a $6.4 million deal with the  
state of New Mexico.

Tyler also entered into significant agreements for our 
municipal court solution, including a $2.5 million 
contract with the city of Arlington, Texas, as well 
as major contracts with Birmingham, Alabama, and 
St. Louis County, Missouri. And Tyler built upon its 
more than 23-year relationship with Bucks County, 
Pennsylvania, by securing a $2.4 million deal for our 
property tax software. 

Based on our extensive experience in serving the 
public sector and our steady performance in 2008,  
we believe Tyler is navigating the right course for 
success well into the future.

p11

Ticker Tape Machine

Th omas Edison provided 

th e first mechanical 

means of conveying stock 

price quotes over a long 

distance across telegraph 

wiring. Th e increase in 

speed provided by th e 

ticker allowed for faster 

and more efficie nt sales. 

Tyler Tech nologies’ broad solutions portfolio helps 
local governments streamline their mission critical 
business operations, wh ile effectively maximizing 
the value of their tech nology investments.

Maximizing Results

Enhancing Our Products

Now more than ever, it’s imperative that public sector 
agencies act judiciously with their resources to ensure 
citizens have easy access to a full range of services. 
From managing court cases and providing easy ways 
to pay utility bills to ensuring school districts can 
safeguard students’ information, Tyler’s software 
solutions help governments maximize the value they 
provide to constituents. 

And in turn, because our solutions work for our 
customers, Tyler is gaining greater market visibility 
both in areas where we have a significant presence and 
in penetrating new markets. Thus, we are creating even 
greater returns for our shareholders, and in 2008, we 
continued exploring ways to maximize these results. 

With technology in a constant state of evolution, 
Tyler understands that creating the best return on our 
customers’ investment heavily depends on our ability 
to provide value over the long term. That’s why we 
are keenly focused on making constant improvements 
to Tyler’s existing offerings, providing customers 
with product updates incorporating new features, 
functionalities and technologies. We actively seek the 
best talent to help us develop, implement and support 
our solutions, and we added more than 300 new 
employees to our team in 2008.

Over the course of the last year, we also invested 
further in adding new products and clients through 
strategic acquisitions. We added several new solutions 
specifically for the education market, including the 

p12p12

acquisition of St. Louis-based School Information 
Systems, which develops and sells a full suite of student 
information and financial management systems for K-12 
schools. Early in 2008, we completed the acquisition 
of VersaTrans Solutions which creates and supports 
school transportation solutions including bus routing, 
fleet management and trip planning. Additionally, we 
purchased Schoolmaster, a student information system 
used in more than 1,900 schools in 40 states, with a 
particularly strong presence in the western United States. 

In addition to expanding our offerings through 
acquisition, in 2008 Tyler continued to invest in 
developing new products, including a new business 
management solution we’re jointly developing with 
Microsoft. This solution, Microsoft Dynamics AX for 
the public sector is slated for release in late 2010 and  
will bring about opportunities to expand into new 
markets, including federal and state agencies and 
international governments. 

As we look ahead, we will continue making the necessary 
investments to enhance and expand Tyler’s product 
family and improve our competitive position, leveraging 
our strong free cash flow to bolster our product offerings 
through acquisition and internal development. 

Increasing Access to Solutions

Given the complexity and unique needs of each 
government entity, Tyler is making it even easier for 
local governments to implement the solutions they 
need—without having to dedicate in-house personnel 
or equipment to manage the software. Our software-as-
a-service (SaaS) model gives clients seamless access to 
Tyler’s solutions on a subscription basis. Tyler handles 
all the back-end aspects of managing the software, 
freeing governments up to focus on other priorities.

In 2008, we saw continued traction in our SaaS 
model. Although comprising only 5 percent of our 
total revenues, subscriptions represented Tyler’s fastest-
growing revenue stream, increasing at 38 percent. Based 
on customer response thus far, this model is proving 
to be effective for government agencies of all sizes. 

We now have 123 hosted clients with a subscription 
renewal rate of 100 percent since we signed our first 
SaaS customer seven years ago. In addition, 26 existing 
customers converted to our SaaS model in 2008.

New SaaS clients for our financial management 
solutions in 2008 include the Town of Westport, 
Connecticut, and the Recovery School District in 
New Orleans. Additionally, we signed our first SaaS 
customers for appraisal and tax solutions with Logan 
County, Colorado, and Henry County, Indiana. 

Leveraging Our Customer Base

At Tyler, we don’t just deliver dynamic, feature-rich 
solutions. We ensure the best possible experience 
for each of our customers from start to finish. From 
development and training to consulting and post-
implementation support, Tyler provides turnkey 
solutions for our customers. This helps us better render 
solutions that meet our customers’ exact specifications, 
with every resource allocated to the public sector.

Tyler enjoys an exceptionally high customer retention 
rate, which gives us a stable base of recurring revenue 
through maintenance and support renewals, as well as 
additional services like consulting and training for 
existing customers. Because of our high level of 
commitment and responsiveness, we’re considered a 
trusted business partner to our customers. That means 
when the time comes to invest in new technology, 
many of our customers turn to us to provide additional 
solutions from our portfolio. This provides us a  
prime long-term opportunity to leverage our base of 
8,000-plus customers by cross-selling our portfolio  
of software solutions. 

In 2008, we gained new business by selling into our 
existing customer base, such as with Gregg County, 
Texas. The county was one of the original customers 
of our courts and justice solution and in 2008 added 
the Tyler’s public safety product. Likewise, we had an 
existing relationship with St. Louis County, Missouri, 
for our property tax solution, and in 2008, we signed 
a $4.6 million multi-suite agreement adding our 

p13

new enhancements to our existing product portfolio, 
as well as augmented our offerings through acquisition 
and new product development. We also capitalized 
on our satisfied base of customers to create new 
opportunities to cross-sell our portfolio of software 
solutions—and secured new deals in key markets to 
further expand our presence.

Looking Forward

In 2009, we plan to carry this momentum forward  
and continue pursuing opportunities for growth.  
We believe we are well positioned within the 
marketplace to grow our distribution channels and 
expand our product portfolio. We anticipate our 
subscription-based model will continue to create 
growth potential over the long term as the market 
gradually moves toward greater adoption of SaaS 
offerings. We believe it’s a great choice for customers 
not wanting to make upfront investments in 
technology or facing staffing challenges.

Over the years, Tyler has established a strong 
leadership position within the public sector software 
market. We have worked to create—and consistently 
execute—the right growth strategy to deliver the right 
return for our customers, employees, and shareholders. 
Quite simply, like history’s most intricately designed 
inventions, Tyler’s design works. And we’re proving  
it every day.

financial management, municipal court, and enterprise 
content manager solutions to their product lineup. 

We also saw a number of other clients that signed 
multi-suite contracts in 2008, implementing two or 
more Tyler products in an integrated solution. For 
example, Sandoval County, New Mexico, signed 
a $1.1 million contract to implement our financial 
management and human resource solution, as well  
as our tax assessment and appraisal solution.

Navigating the Future

Supporting each of their complex business operations 
can be challenging and resource intensive for local 
governments. With decades of experience in the public 
sector and a robust lineup of solutions, we are solely 
focused on helping local governments seamlessly 
manage the wide range of challenges they must tend  
to every day. 

Based on our strong performance in 2008, we believe 
Tyler is in a prime competitive position and will emerge 
from the current economic cycle stronger than ever. In 
many categories, including revenue, operating income, 
and operating cash flow, 2008 was our best year ever. 
While we are no doubt pleased to report our strong 
financial results, the real indicator of our success is 
the value we offer every day for our shareholders, our 
employees, and our customers.

On the Right Path

In 2008, Tyler diligently sought new opportunities 
that would spur new revenue generation, market 
visibility, and product expansion. Unlike some 
competitors that have announced staffing reductions 
and cutbacks in discretionary spending on research 
and development, we have the ability to make key 
investments that will benefit us—and our clients—  
for years to come.

At Tyler, we know that while we have enjoyed a rich 
history of success, our future performance relies on 
our ability to create and deliver innovative solutions. 
And as in years past, in 2008, we continued adding 

p14

Building on Tyler’s strong performance in 2008,  
we are moving in the righ t direction to chart 
new growth in the years ahead. 

Compass 

Galileo s compass is useful 

for an astonish ing varie ty 

of calculations such as 

estimating altitudes, 

surveying topograph ics, 

laying out military 

fortifications and aiming  

a cannon at th e correc t 

angle to ach ieve a  

targe t distance.

p15

Tyler Technologies’ success in 2008 is the result of careful planning, 
consistent execution, and an unwavering commitment to delivering the 
best software solutions available for the public sector. In 2008, Tyler 
Technologies’ 21 percent revenue increase surpassed our record-setting 
year in 2007 and once again outpaced the overall market growth rate. 
While our non-GAAP operating income rose by 39 percent, we also 
recorded an increase of 45 percent in non-GAAP EPS, and free cash flow 
expansion of 40 percent (excluding capital expenditures for office facilities). 
The following financial statements highlight in detail these results.

p16

Stock Market Data 2008 Annual Report

Our common stock is traded on the New York Stock Exchange under the symbol “TYL.” At December 31, 2008, we had 
approximately 2,140 stockholders of record. A number of our stockholders hold their shares in street name; therefore, there are 
substantially more than 2,140 beneficial owners of our common stock.

The following table shows, for the calendar periods indicated, the high and low sales price per share of our common stock as reported 
on the New York Stock Exchange.

2007:  First Quarter 

Second Quarter 
Third Quarter 
Fourth Quarter 

2008:  First Quarter 

Second Quarter 
Third Quarter 
Fourth Quarter 

High 

Low

$ 14.93 
  13.28 
  15.74 
  16.20 

$ 14.70 
  15.97 
  18.47 
  15.17 

$ 12.03
  11.70
  11.39
  12.81

$ 12.29
  13.33
  13.29
  9.79

We did not pay any cash dividends in 2008 or 2007. Our bank credit agreement contains restrictions on the payment of cash 
dividends. We intend to retain earnings for use in the operation and expansion of our business, and, therefore, we do not anticipate 
declaring a cash dividend in the foreseeable future.

During 2008, we purchased approximately 4.3 million shares of our common stock for an aggregate purchase price of $59.0 million. 
The repurchase program, which was approved by our board of directors, was announced in October 2002, and was amended in     
April and July 2003, October 2004, October 2005, May 2007, May 2008 and October 2008. Our board of directors authorized the 
repurchase of an additional 2.0 million shares on both May 15, 2008 and October 23, 2008. As of December 31, 2008, we had 
remaining authorization to repurchase up to 1.5 million additional shares of our common stock. There is no expiration date specified 
for the authorization and we intend to repurchase stock under the plan from time to time. Our bank credit agreement contains 
restrictions on the amount of common stock we may purchase.

p17

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Tyler Technologies  Selected Financial Data

SELECTED FINANCIAL DATA

In thousands, except per share data 

2008 

2007 

2006 

2005 

2004

 For the Years Ended December 31,

STATEMENT OF OPERATIONS DATA:

Revenues   
Costs and expenses:
  Cost of revenues (1) 
  Selling, general and administrative expenses (1) 
  Research and development expense 
  Restructuring charge 
  Amortization of customer and trade name intangibles 
  Non-cash legal settlement related to warrants (2) 
Operating income 
Other income, net 
Income from operations before income taxes 
Income tax provision 
Net income 
Net income per diluted share 
Weighted average diluted shares 

STATEMENT OF CASH FLOWS DATA:

Cash flows provided by operating activities 
Cash flows (used by) provided by investing activities 
Cash flows used by financing activities 

BALANCE SHEET DATA:

Total assets 
Shareholders’ equity 

$ 265,101 

$ 219,796 

$ 195,303 

$ 170,457 

$ 172,270

  155,314 
  62,923 
7,286 
– 
2,438 
9,045 
  28,095 
1,181 
  29,276 
  14,414 
$  14,862 
0.38 
$ 
  39,184 

  135,371 
  51,724 
4,443 
– 
1,478 
– 
  26,780 
1,800 
  28,580 
  11,079 
$  17,501 
0.42 
$ 
  41,352 

  120,499 
  48,389 
3,322 
– 
1,318 
– 
  21,775 
1,080 
  22,855 
8,493 
$  14,362 
0.34 
$ 
  41,868 

  108,970 
  43,821 
2,421 
1,260 
1,266 
– 
  12,719 
906 
  13,625 
5,432 
$  8,193 
0.19 
$ 
  42,075 

  108,432
  42,931
 2,520
–
1,267
–
  17,120
317
  17,437
7,309
$  10,128
0.23
$ 
  44,566

$  47,802 
(9,554) 
  (46,128) 

$  34,111 
  (34,275) 
(7,406) 

$  26,804 
  (24,326) 
(5,999) 

$  21,187 
1,820 
  (14,847) 

$  22,159
(9,914)
(9,940)

$ 251,761 
  114,262 

$ 241,508 
  137,211 

$ 220,276 
  125,875 

$ 194,437 
  112,197 

$ 190,487
  118,400

(1)    Effective January 1, 2006, we adopted the fair value recognition provisions of Statement of Financial Accounting Standards No. 123R, “Share-Based 

Payment” using the modified-prospective method. In 2008, 2007 and 2006, respectively, cost of revenues included $364,000, $227,000 and 
$147,000 share-based compensation expense. Selling, general and administrative expenses in 2008, 2007 and 2006, respectively, included $3.5 
million, $2.1 million and $1.8 million share-based compensation expense. In accordance with the standard, results of operations for the years prior 
to 2006 are reported under the previous accounting standard and no expense was recorded.

(2)    On June 27, 2008, we settled outstanding litigation related to two Stock Purchase Warrants (the “Warrants”) owned by Bank of America,                
N. A. (“BANA”). As disclosed in prior SEC filings, the Warrants entitled BANA to acquire 1.6 million shares of Tyler common stock at an exercise 
price of $2.50 per share. Following court-ordered mediation, in July 2008, BANA paid us $2.0 million and we issued to BANA 801,883 restricted 
shares of Tyler common stock. Accordingly, we recorded a non-cash legal settlement related to warrants charge of $9.0 million, which was not          
tax deductible.

p18

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Management’s Discussion And Analysis Of Financial Condition And Results Of Operations  2008 Annual Report

FORWARDLOOKING STATEMENTS

In addition to historical information, this Annual Report contains forward-looking statements. The forward-looking statements are made      
in reliance upon safe harbor provisions of the Private Securities Litigation Reform Act of 1995. The forward-looking statements are subject       
to certain risks and uncertainties that could cause actual results to differ materially from those reflected in the forward-looking statements. 
Readers are cautioned not to place undue reliance on these forward-looking statements, which reflect management’s opinions only as of the 
date hereof. We undertake no obligation to revise or publicly release the results of any revision to these forward-looking statements. Readers 
should carefully review the risk factors described in this Annual Report and other documents we file from time to time with the SEC.

When used in this Annual Report, the words “believes,” “plans,” “estimates,” “expects,” “anticipates,” “intends,” “continue,” “may,” 
“will,” “should,” “projects,” “forecasts,” “might,” “could” or the negative of such terms and similar expressions are intended to identify 
forward-looking statements.

OVERVIEW

General

We provide integrated information management solutions and services for local governments. We develop and market a broad line of 
software products and services to address the information technology (“IT”) needs of cities, counties, schools and other local 
government entities. In addition, we provide professional IT services to our customers, including software and hardware installation, 
data conversion, training and for certain customers, product modifications, along with continuing maintenance and support for 
customers using our systems. We also provide subscription-based services such as application service provider arrangements and other 
hosting services as well as property appraisal outsourcing services for taxing jurisdictions.

 Our products are generally grouped into four major areas:

(cid:116)  Financial Management and Education;
(cid:116)  Courts and Justice;
(cid:116)  Property Appraisal and Tax; and
(cid:116)  Public Records and Content Management.

We monitor and analyze several key performance indicators in order to manage our business and evaluate our financial and operating 
performance. These indicators include the following:

(cid:116)  Revenues – We derive our revenues from five primary sources: sale of software licenses; subscription-based services; software 

services; appraisal services; and maintenance and support. Because the majority of the software we sell is “off-the-shelf,” increased 
sales of software products generally result in incrementally higher gross margins. Thus, the most significant driver to our business          
is the number and size of software license sales. In addition, new software license sales generally generate implementation services 
revenues as well as future maintenance and support revenues, which we view as a recurring revenue source. We also monitor our 
customer base and churn since our maintenance and support revenue should increase due to our historically low customer turnover.

(cid:116)  Cost of Revenues and Gross Margins – Our primary cost component is personnel expenses in connection with providing software 
implementation, subscription-based services, maintenance and support, and appraisal services to our customers. We can improve 
gross margins by controlling headcount and related costs and by expanding our revenue base, especially from those products and 
services that produce incremental revenue with minimal incremental cost, such as software licenses, subscription-based services, 
and maintenance and support. Our appraisal projects are seasonal in nature, and we often employ appraisal personnel on a short-
term basis to coincide with the life of a project. As of December 31, 2008, our total full-time equivalent employee count increased 
to 1,940 from 1,627 at December 31, 2007. The majority of these additions were to our implementation and support staff, 
including additions to our capacity to deliver our backlog. Our implementation and support staff at December 31, 2008 includes 
102 full-time equivalent employees added as a result of three acquisitions completed in 2008.

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Tyler Technologies  Management’s Discussion And Analysis Of Financial Condition And Results Of Operations

(cid:116)  Selling, General and Administrative (“SG&A”) Expenses – The primary components of SG&A expense are administrative and      

sales personnel salaries and commissions, marketing expense, rent and professional fees. Sales commissions generally fluctuate with 
revenues but other administrative expenses tend to grow at a slower rate than revenues.

(cid:116)  Liquidity and Cash Flows – The primary driver of our cash flows is net income. Uses of cash include acquisitions, capital 

investments in property and equipment and software development and the discretionary purchases of treasury stock. In 2008, we 
purchased 4.3 million shares of our common stock at an aggregate purchase price of $59.0 million. Almost half of our treasury 
stock purchases occurred in the fourth quarter of 2008. During 2008 we also used cash of $23.9 million to acquire three 
companies and invested $20.1 million in property and equipment. Our investment in property and equipment included $16.0 
million for land, office buildings and a related tenant lease. Our working capital needs are fairly stable throughout the year with the 
significant components of cash outflows being payment of personnel expenses offset by cash inflows representing collection of 
accounts receivable and cash receipts from customers in advance of revenue being earned.

(cid:116)  Balance Sheet – Cash, accounts receivable and days sales outstanding and deferred revenue balances are important indicators of  

our business.

Acquisitions

We completed the acquisitions of School Information Systems, Inc., VersaTrans Solutions Inc. and certain assets of Olympia 
Computing Company, Inc. d/b/a Schoolmaster to expand our presence in the education market. The combined purchase price, 
excluding cash acquired and including transaction costs, was approximately $23.9 million in cash and approximately 196,000             
shares of Tyler common stock valued at $2.9 million. In connection with these transactions we acquired total tangible assets of 
approximately $3.5 million and assumed total liabilities of approximately $8.2 million.

Outlook

The financial market crisis has continued to disrupt credit and equity markets worldwide and has led to continued weakening in the 
global economic environment during the first quarter of 2009. Local and state governments may face financial pressures that could in 
turn affect our growth rate in the first quarter of 2009 and for the calendar year. Consistent with our historical trends, we expect that 
first quarter 2009 earnings will not reach the level achieved in the fourth quarter of 2008; however, we currently do not anticipate a 
material negative impact for the 2009 first quarter due to the current economic downturn.

CRITICAL ACCOUNTING POLICIES AND ESTIMATES

Our discussion and analysis of financial condition and results of operations is based upon our financial statements, which have been 
prepared in accordance with accounting principles generally accepted in the United States (“GAAP”). The preparation of these financial 
statements requires us to make estimates and judgments that affect the reported amounts of assets and liabilities at the date of the 
financial statements, the reported amounts of revenues, cost of revenues and expenses during the reporting period, and related disclosure 
of contingent assets and liabilities. The Notes to the Financial Statements included as part of this Annual Report describe our significant 
accounting policies used in the preparation of the financial statements. Significant items subject to such estimates and assumptions 
include the application of the percentage-of-completion and proportionate performance methods of revenue recognition, the carrying 
amount and estimated useful lives of intangible assets, determination of share-based compensation expense and valuation allowance for 
receivables. We base our estimates on historical experience and on various other assumptions that we believe to be reasonable under        
the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities that are not 
readily apparent from other sources. Actual results may differ from these estimates under different assumptions or conditions.

We believe the following critical accounting policies affect significant judgments and estimates used in the preparation of our 
financial statements.

Revenue Recognition. We recognize revenues in accordance with the provisions of Statement of Position (“SOP”) 97-2, “Software 
Revenue Recognition,” as amended by SOP 98-4 and SOP 98-9, as well as Technical Practice Aids issued from time to time by the 

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Management’s Discussion And Analysis Of Financial Condition And Results Of Operations  2008 Annual Report

American Institute of Certified Public Accountants, and in accordance with the Securities and Exchange Commission Staff Accounting 
Bulletin No. 104 “Revenue Recognition.” We recognize revenue on our appraisal services contracts using the proportionate 
performance method of accounting, with considerations for the provisions of Emerging Issue Task Force (“EITF”) No. 00-21, 
“Revenue Arrangements with Multiple Deliverables.” Our revenues are derived from sales of software licenses, subscription-based 
services, appraisal services, maintenance and support, and services that typically range from installation, training and basic consulting to 
software modification and customization to meet specific customer needs. For multiple element software arrangements, which do not 
entail the performance of services that are considered essential to the functionality of the software, we generally record revenue when 
the delivered products or performed services result in a legally enforceable and non-refundable claim. We maintain allowances for 
doubtful accounts and sales adjustments, which are provided at the time the revenue is recognized. Because most of our customers are 
governmental entities, we rarely incur a loss resulting from the inability of a customer to make required payments. In a limited number 
of cases, we encounter a customer who is dissatisfied with some aspect of the software product or our service, and we may offer a 
“concession” to such customer. In those limited situations where we grant a concession, we rarely reduce the contract arrangement fee, 
but alternatively may perform additional services, such as additional training or programming a minor feature the customer had in 
their prior software solution. These amounts have historically been considered nominal. In connection with our customer contracts and 
the adequacy of related allowances and measures of progress towards contract completion, our project managers are charged with        
the responsibility to continually review the status of each customer on a specific contract basis. Also, we review, on at least a quarterly 
basis, significant past due accounts receivable and the adequacy of related reserves. Events or changes in circumstances that indicate 
that the carrying amount for the allowances for doubtful accounts and sales adjustments may require revision, include, but are not 
limited to, deterioration of a customer’s financial condition, failure to manage our customer’s expectations regarding the scope of the 
services to be delivered, and defects or errors in new versions or enhancements of our software products.

For those software arrangements that involve significant production, modification or customization of the software, which is 
considered essential to its functionality, and for substantially all property appraisal outsourcing projects, we recognize revenue and 
profit as the work progresses using the percentage-of-completion method and the proportionate performance method of revenue 
recognition. These methods rely on estimates of total expected contract revenue, billings and collections and expected contract costs, 
as well as measures of progress toward completion. We believe reasonably dependable estimates of revenue and costs and progress 
applicable to various stages of a contract can be made. At times, we perform additional and/or non-contractual services for little to no 
incremental fee to satisfy customer expectations. If changes occur in delivery, productivity or other factors used in developing        
our estimates of expected costs or revenues, we revise our cost and revenue estimates, and any revisions are charged to income in the 
period in which the facts that give rise to that revision first become known.

We use contract accounting, primarily the percentage-of-completion method, and apply the provisions of SOP No. 81-1 “Accounting 
for Performance of Construction—Type and Certain Production—Type Contracts” for those software arrangements that involve significant 
production, modification or customization of the software, or where our software services are otherwise considered essential to the 
functionality of the software. In addition, we recognize revenue using the proportionate performance method of revenue recognition for our 
property appraisal projects, some of which can range up to three years. In connection with these and certain other contracts, we may 
perform the work prior to when the services are billable and/or payable pursuant to the contract. The termination clauses in most of our 
contracts provide for the payment for the fair value of products delivered and services performed in the event of an early termination.

For subscription-based services such as application service provider arrangements and other hosting arrangements, we evaluate 
whether each of the elements in these arrangements represents a separate unit of accounting, as defined by EITF 00-21, using all 
applicable facts and circumstances, including whether (i) we sell or could readily sell the element unaccompanied by the other 
elements, (ii) the element has stand-alone value to the customer, (iii) there is objective reliable evidence of the fair value of the 
undelivered item, and (iv) there is a general right of return. We consider the applicability of EITF No. 00-03, “Application of 
SOP 97-2 to Arrangements That Include the Right to Use Software Stored on Another Entity’s Hardware” on a contract-by-contract 
basis. In hosted term-based agreements, where the customer does not have the contractual right to take possession of the software, 
hosting fees are recognized on a monthly basis over the term of the contract commencing when the customer has access to the 
software. For professional services associated with hosting arrangements that we determine do not have stand-alone value to the 

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Tyler Technologies  Management’s Discussion And Analysis Of Financial Condition And Results Of Operations

customer, we recognize the services revenue ratably over the remaining contractual period once hosting has gone live and we may 
begin billing for the hosting services. We record amounts that have been invoiced in accounts receivable and in deferred revenue or 
revenues, depending on whether the revenue recognition criteria have been met.

In connection with certain of our contracts, we have recorded retentions receivable or unbilled receivables consisting of costs and 
estimated profit in excess of billings as of the balance sheet date. Many of the contracts which give rise to unbilled receivables at a given 
balance sheet date are subject to billings in the subsequent accounting period. Management reviews unbilled receivables and related 
contract provisions to ensure we are justified in recognizing revenue prior to billing the customer and that we have objective evidence 
which allows us to recognize such revenue. In addition, we have a sizable amount of deferred revenue which represents billings in 
excess of revenue earned. The majority of this liability consists of maintenance billings for which payments are made in advance and 
the revenue is ratably earned over the maintenance period, generally one year. We also have deferred revenue for those contracts in 
which we receive a deposit and the conditions in which to record revenue for the service or product has not been met. On a periodic 
basis, we review by customer the detail components of our deferred revenue to ensure our accounting remains appropriate.

Intangible Assets and Goodwill. Our business acquisitions typically result in the creation of goodwill and other intangible asset 
balances, and these balances affect the amount and timing of future period amortization expense, as well as expense we could possibly 
incur as a result of an impairment charge. The cost of acquired companies is allocated to identifiable tangible and intangible assets 
based on estimated fair value, with the excess allocated to goodwill. Accordingly, we have a significant balance of acquisition date 
intangible assets, including software, customer related intangibles, trade name and goodwill. In addition, we capitalize software 
development costs incurred subsequent to the establishment of technological feasibility. These intangible assets are amortized over 
their estimated useful lives. All intangible assets with definite and indefinite lives are reviewed for impairment annually or whenever 
events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable.

Recoverability of goodwill is generally measured by a comparison of the carrying amount of an asset to its fair value, generally 
determined by estimated future net cash flows expected to be generated by the asset. We evaluate goodwill for impairment annually 
as of April, or more frequently if impairment indicators arise. An impairment loss is recognized to the extent that the carrying 
amount exceeds the asset’s fair value. The fair values calculated in our impairment tests are determined using discounted cash flow 
models involving several assumptions. These assumptions include, but are not limited to, anticipated operating income growth rates, 
our long-term anticipated operating income growth rate and the discount rate. The assumptions that are used are based upon what 
we believe a hypothetical marketplace participant would use in estimating fair value. We have identified two reporting units for 
impairment testing. The appraisal services and appraisal software stand-alone business unit qualified as a reporting unit since it is one 
level below an operating segment, discrete financial information exists for the business unit and the executive management group 
directly reviews this business unit. The other software business units were aggregated into the other single reporting unit. The 
appraisal services and appraisal software stand-alone business unit is organized in such a manner that both of its revenue sources are 
tightly integrated with each other and discrete financial information at the operating profit level does not exist for this business unit’s 
respective revenue sources. Recoverability of other intangible assets is generally measured by comparison of the carrying amount to 
estimated undiscounted future cash flows.

The assessment of recoverability or of the estimated useful life for amortization purposes will be affected if the timing or the amount 
of estimated future operating cash flows is not achieved. Events or changes in circumstances that indicate the carrying amount may 
not be recoverable include, but are not limited to, a significant decrease in the market value of the business or asset acquired, a 
significant adverse change in the extent or manner in which the business or asset acquired is used, or a significant adverse change in 
the business climate. In addition, products, capabilities, or technologies developed by others may render our software products 
obsolete or non-competitive.

Share-Based Compensation. We have a stock option plan that provides for the grant of stock options to key employees, directors and 
non-employee consultants. We estimate the fair value of share-based awards on the date of grant using the Black-Scholes option 
valuation model. Share-based compensation expense includes the estimated effects of forfeitures, which will be adjusted over             
the requisite service period to the extent actual forfeitures differ, or are expected to differ from such estimates.  Changes in estimated 

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Management’s Discussion And Analysis Of Financial Condition And Results Of Operations  2008 Annual Report

forfeitures are recognized in the period of change and will also impact the amount of expense to be recognized in future periods. 
Forfeiture rate assumptions are derived from historical data. We estimate stock price volatility at the date of grant based on the 
historical volatility of our common stock.  Estimated option life is determined using the “simplified method” in accordance with Staff 
Accounting Bulletin No. 110. Determining the appropriate fair-value model and calculating the fair value of share-based awards at       
the grant date requires considerable judgment, including estimating stock price volatility, expected option life and forfeiture rates.

ANALYSIS OF RESULTS OF OPERATIONS AND OTHER

The following discussion compares the historical results of operations on a basis consistent with GAAP for the years ended 
December 31, 2008, 2007 and 2006.

2008 Compared to 2007

Revenues

The following table sets forth a comparison of the key components of our revenues for the following years ended December 31:

($ in thousands) 

Software licenses 
Subscriptions 
Software services 
Maintenance 
Appraisal services 
Hardware and other 
Total revenues 

Change

2008 

% of Total 

2007 

% of Total  

$ 

%

$ 41,490 
  14,374 
  74,997 
 107,458 
  19,098 
7,684 
$ 265,101 

  16% 
5 
  28 
  41 
7 
3 
  100% 

$ 35,063 
  10,406 
  60,283 
  85,411 
  21,318 
7,315 
$ 219,796 

  16% 
5 
  27 
  39 
  10 
3 
  100% 

$  6,427 
  3,968 
  14,714 
  22,047 
  (2,220) 
369 
$ 45,305 

  18%
  38
  24
  26
 (10)
  5
  21%

Software licenses. Software license revenues consist of the following components for the following years ended December 31:

($ in thousands) 

2008 

% of Total 

2007 

% of Total  

$ 

%

Financial management and education 
Courts and justice 
Appraisal and tax and other 
Total software license revenues 

$ 27,323 
  10,128 
4,039 
$ 41,490 

  66% 
  24 
  10 
  100% 

$ 24,988 
5,987 
4,088 
$ 35,063 

  71% 
  17 
  12 
  100% 

$  2,335 
  4,141 
(49) 
$  6,427 

  9%
  69
  (1)
  18%

Change

In 2008 we signed 72 material new contracts with average software license fees of approximately $311,000, compared to 86 material 
new contracts signed in 2007 with average software license fees of approximately $434,000. We consider contracts with a license fee 
component of $100,000 or more to be material. Average software license fees in 2007 included the impact of one courts and justice 
statewide contract that contained an unusually large amount of software license fees. Although a contract is signed in a particular 
year, the year in which the revenue is recognized may be different because we recognize revenue according to our revenue recognition 
policy as described in Note 1 in the Notes to Financial Statements.

Changes in software license revenues consist of the following components:

(cid:116)  Software license revenue related to our financial management and education solutions for 2008 increased 9% compared to the 
prior year. Revenue from student information management solutions as well as student transportation management solutions 
acquired in the last twelve months contributed substantially to the increase. The remaining increase was mainly due to contract 
arrangements that included more software license revenue than in the past.

(cid:116)  Software license revenue related to our courts and justice software solutions increased 69% for 2008 compared to the prior year.      

New statewide contracts in Indiana and New Mexico contributed approximately two-thirds of the increase. The remaining increase was 
primarily due to an expanded presence in the markets for municipal courts software solutions and public safety software solutions.

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Tyler Technologies  Management’s Discussion And Analysis Of Financial Condition And Results Of Operations

Subscriptions. Subscription-based services revenue primarily consists of revenues derived from application service provider (“ASP”) 
arrangements and other hosted service offerings, software subscriptions and disaster recovery services. ASP and other software 
subscriptions agreements are typically for periods of three to six years and automatically renew unless either party cancels the 
agreement. Disaster recovery and miscellaneous other hosted service agreements are typically renewable annually. New ASP customers 
and existing customers converting to ASP arrangements provided the majority of the subscription revenue increase with the 
remaining increase due to new disaster recovery customers and slightly higher rates for disaster recovery services.

Software services. Changes in software services revenues consist of the following components:

(cid:116)  Software services revenue related to financial management and education solutions, which comprises approximately half of our 
software services revenue in the years presented, increased substantially compared to 2007. This increase was driven in part by 
increased capacity to deliver backlog following additions to our implementation and support staff since 2007 and due to larger and 
more complex contracts, which include more programming and project management services. In addition, we acquired a student 
transportation management solution in January 2008 which contributed approximately $3.9 million to software service revenues 
in 2008. Excluding the impact of acquisitions, we have added approximately 95 full-time equivalent employees to our financial 
management and education implementation and training staff since 2007.

(cid:116)  Software services revenue related to our courts and justice solutions experienced strong increases compared to 2007, reflecting 
increased capacity to deliver backlog following additions to our implementation and support staff since mid-2007. In addition, 
increased contract volume for municipal courts software solutions and public safety software solutions also generated higher related 
services revenue. We have added approximately 12 full-time equivalent employees to our courts and justice implementation and 
training staff since 2007.

Maintenance. We provide maintenance and support services for our software products and third party software. Maintenance 
revenues increased 26% in 2008 compared to 2007. Maintenance and support services grew 16% in 2008, excluding the impact of 
acquisitions completed in the prior twelve months. This increase was due to growth in our installed customer base and slightly higher 
maintenance rates on most of our product lines.

Appraisal services. Appraisal services revenue declined 10% in 2008 compared to 2007. The appraisal services business is driven in 
part by revaluation cycles in various states. In late 2007, we substantially completed several projects related to the Ohio revaluation 
cycle, which occurs every six years, as well as a few other large contracts. Appraisal revenues for the first six months of 2008 were 
down 23% compared to the first six months of 2007. In mid-2008 we began a complete reappraisal of real property in Orleans 
Parish, Louisiana. This contract is valued at approximately $12.0 million and consists of two separate phases expected to be complete 
by late 2010. As a result of this contract and an overall increase in contract volume, appraisal revenues for the last six months of 2008 
increased 4% over the last six months of 2007. In 2009, we expect appraisal revenue to increase over 2008 by a modest amount.

Cost of Revenues and Gross Margins

The following table sets forth a comparison of the key components of our cost of revenues and those components stated as a 
percentage of related revenues for the following years ended December 31:

($ in thousands) 

Software licenses 
Acquired software 
Software services, maintenance and subscriptions 
Appraisal services 
Hardware and other 
Total cost of revenues 

2008 

$  9,224 
1,799 
  126,247 
  12,251 
5,793 
$ 155,314 

% of Related
 Revenues 

  22% 
4 
  64 
  64 
  75 
  59% 

2007 

$  7,953 
2,279 
  104,993 
  14,467 
5,679 
$ 135,371 

% of Related
Revenues  

Change

$ 

%

  23% 
7 
  67 
  68 
  78 
  62% 

$  1,271 
(480) 
  21,254 
  (2,216) 
114 
$ 19,943 

  16%
  (21)
  20
  (15)
  2
  15%

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Management’s Discussion And Analysis Of Financial Condition And Results Of Operations  2008 Annual Report

The following table sets forth a comparison of gross margin percentage by revenue type for the periods presented for the following 
years ended December 31:

Gross Margin Percentages 

Software licenses and acquired software 
Software services, maintenance and subscriptions 
Appraisal services 
Hardware and other 
  Overall gross margin 

2008 

2007 

Change

73.4% 
35.9 
35.9 
24.6 
41.4% 

  70.8% 
  32.7 
  32.1 
  22.4 
  38.4% 

2.6%
3.2
3.8
2.2
3.0%

Software license. Approximately one-half of our cost of software license revenues is amortization expense for capitalized development 
costs on certain software products, with third party software costs making up the balance. Once a product is released, we begin to 
amortize, over the estimated useful life of the product, any capitalized costs associated with its development. Amortization expense is 
determined on a product-by-product basis at an annual rate not less than straight-line basis over the product’s estimated life, which  
is generally five years. Development costs consist mainly of personnel costs, such as salary and benefits paid to our developers, and rent 
for related office space.

In 2008, our software license gross margin percentage rose compared to the prior year mainly due to strong license fee revenue 
increases. Because approximately one-half of our cost of software license revenues is comprised of amortization of capitalized 
development costs, increased license fee revenues inherently result in higher gross margins.

Software services, maintenance and subscription-based services. Cost of software services, maintenance and subscriptions primarily 
consists of personnel costs related to installation of our software, conversion of customer data, training customer personnel and 
support activities and various other services such as ASP and disaster recovery. In 2008, the software services, maintenance and 
subscriptions gross margin increased compared to the prior year partly because maintenance and various other services such as ASP 
and disaster recovery costs typically grow at a slower rate than related revenues due to leverage in the utilization of our support        
and maintenance staff and economies of scale. We have increased our implementation and support staff by 215 full-time equivalent 
employees since 2007 in order to expand our capacity to implement our contract backlog. This increase includes 102 full-time 
equivalent employees related to acquisitions completed since 2007.

Appraisal services. A high proportion of the costs of appraisal services revenue are variable, as we often hire temporary employees to 
assist in appraisal projects whose term of employment generally ends with the projects’ completion. Our appraisal gross margin for 
2008 is higher than the prior year due to cost savings associated with a significant complex reappraisal project.

Our blended gross margin in 2008 was higher than the prior year in large part due to leverage in the utilization of our support and 
maintenance staff and economies of scale, with resulting increases in gross margin for each revenue category.

Selling, General and Administrative Expenses

The following table sets forth a comparison of our selling, general and administrative (“SG&A”) expenses for the following years 
ended December 31:

($ in thousands) 

2008 

% of
 Revenues 

2007 

% of
Revenues  

Change

$ 

%

Selling, general and administrative expenses 

$ 62,923 

  24% 

$ 51,724 

  24% 

$ 11,199 

  22%

Excluding the impact of acquisitions, our full-time equivalent SG&A employee count increased 9% from 2007.

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Tyler Technologies  Management’s Discussion And Analysis Of Financial Condition And Results Of Operations

Research and Development Expense

The following table sets forth a comparison of our research and development expense for the following years ended December 31:

($ in thousands) 

Research and development expense 

2008 

$ 7,286 

% of
 Revenues 

2007 

% of
Revenues  

Change

$ 

%

3% 

$ 4,443 

2% 

$ 2,843 

  64%

Research and development expense mainly consist of costs associated with the Microsoft Dynamics AX project, in addition to costs 
associated with other new product development efforts. In January 2007, we entered into a strategic alliance with Microsoft 
Corporation to jointly develop core public sector functionality for Microsoft Dynamics AX to address the accounting needs of public 
sector organizations worldwide. Research and development costs increased over the prior year because the Microsoft Dynamics AX 
development effort was not fully staffed until mid-2007. In 2008 and 2007, we offset our research and development expense by $1.8 
million and $1.6 million, respectively, which were the amounts earned under the terms of our research and development agreement 
with Microsoft. We amended this agreement in September 2008 to define the scope of reimbursable development through the 
balance of the project and now expect to offset research and development expense by approximately $850,000 each quarter through 
the end of 2010. The actual amount and timing of future research and development costs and related reimbursements and whether 
they are capitalized or expensed may vary.

Non-Cash Legal Settlement Related to Warrants

On June 27, 2008, we settled outstanding litigation related to the Warrants owned by BANA. As disclosed in prior SEC filings, the 
Warrants entitled BANA to acquire 1.6 million shares of Tyler common stock at an exercise price of $2.50 per share. Following court-
ordered mediation, in July 2008, BANA paid us $2.0 million and we issued to BANA 801,883 restricted shares of Tyler common stock. 
Accordingly, we recorded a non-cash legal settlement related to warrants charge of $9.0 million, which is not tax deductible.

Amortization of Customer and Trade Name Intangibles

Acquisition intangibles are comprised of the excess of the purchase price over the fair value of net tangible assets acquired that is 
allocated to acquired software and customer and trade name intangibles. The remaining excess purchase price is allocated to goodwill 
that is not subject to amortization. Amortization expense related to acquired software is included with cost of revenues, while 
amortization expense of customer and trade name intangibles is recorded as a non-operating expense. The estimated useful lives of 
both customer and trade name intangibles are 5 to 25 years. The following table sets forth a comparison of amortization of customer 
and trade name intangibles for the following years ended December 31:

($ in thousands) 

2008 

2007  

$ 

%

Change

Amortization of customer and trade name intangibles 

$ 2,438 

$ 1,478 

$ 960 

  65%

In 2008, we completed three acquisitions, which increased amortizable customer and trade name intangibles by $12.3 million. This 
amount will be amortized over approximately 11 years.

Estimated annual amortization expense relating to customer and trade name acquisition intangibles, excluding acquired software for 
which the amortization expense is recorded as cost of revenues, for the next five years is as follows (in thousands):

2009 
2010 
2011 
2012 
2013 

$ 2,591
  2,591
  2,575
  2,508
  2,365

p26

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Management’s Discussion And Analysis Of Financial Condition And Results Of Operations  2008 Annual Report

Other

Interest income was the main component of other income in both 2008 and 2007. Other income in 2008 also includes non-usage 
and other fees associated with a credit agreement entered into in October 2008. Interest income in 2008 was $1.1 million compared 
to $1.8 million in 2007. Interest income declined due to lower invested cash balances and slightly lower interest rates. Our         
invested cash balances declined due to increased purchases of treasury stock and investments in office buildings and land in 2008.

Income Tax Provision

The following table sets forth a comparison of our income tax provision for the following years ended December 31:

($ in thousands) 

Income tax provision 
Effective income tax rate 

Change

2008 

2007  

$ 

%

$ 14,414 

$ 11,079 

$ 3,335 

  30%

49.2% 

38.8%

Our effective income tax rate increased approximately twelve points compared to the prior year due to a non-cash legal settlement 
related to warrants charge of $9.0 million, which was not deductible. The effective income tax rates were different from the statutory 
United States federal income tax rate of 35% primarily due to non-cash legal settlement related to warrants charge which was not 
deductible, as well as state income taxes, non-deductible share-based compensation expense, the qualified manufacturing activities 
deduction, and non-deductible meals and entertainment costs.

Slightly less than half of our stock option awards qualify as an incentive stock option (“ISO”) for income tax purposes. As such, a tax 
benefit is not recorded at the time the compensation cost related to the options is recorded for book purposes due to the fact that           
an ISO does not ordinarily result in a tax benefit unless there is a disqualifying disposition. Non-qualified stock options result in the 
creation of a deferred tax asset, which is a temporary difference, until the time that the option is exercised. Due to the treatment of 
ISOs for tax purposes, our effective tax rate from year to year is subject to variability.

2007 Compared to 2006

Revenues

The following table sets forth a comparison of the key components of our revenues for the following years ended December 31:

($ in thousands) 

Software licenses 
Subscriptions 
Software services 
Maintenance 
Appraisal services 
Hardware and other 
Total revenues 

Change

2007 

 % of Total 

2006 

% of Total  

$ 

%

$  35,063 
  10,406 
  60,283 
  85,411 
  21,318 
7,315 
$ 219,796 

  16% 
5 
  27 
  39 
  10 
3 
  100% 

$  37,247 
7,298 
  50,861 
  73,413 
  19,755 
6,729 
$ 195,303 

  19% 
4 
  26 
  38 
  10 
3 
  100% 

$ (2,184) 
  3,108 
  9,422 
  11,998 
  1,563 
586 
$ 24,493 

  (6)%
  43
  19
  16
  8
  9
  13%

Software licenses. Software license revenues consist of the following components for the following years ended December 31:

($ in thousands) 

2007 

 % of Total 

2006 

% of Total  

$ 

%

Financial management and education 
Courts and justice 
Appraisal and tax and other 
Total software license revenues 

$ 24,988 
  5,987 
  4,088 
$ 35,063 

  71% 
  17 
  12 
  100% 

$ 27,292 
  4,756 
  5,199 
$ 37,247 

  73% 
  13 
  14 
  100% 

$ (2,304) 
  1,231 
  (1,111) 
$ (2,184) 

  (8)%
  26
 (21)
  (6)%

Change

p27

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Tyler Technologies  Management’s Discussion And Analysis Of Financial Condition And Results Of Operations

Changes in software license revenues consist of the following components:

(cid:116)  Software license revenue related to our financial management and education solutions for 2007 decreased 8% compared to the 

prior year. Over half the decline was due to product mix in 2007 that required less third party software. A portion of the 
remaining decline was mainly due to a number of customers in 2007 choosing our subscription-based options, rather than 
purchasing the software under a traditional perpetual software license arrangement. Although these customers represented                
a relatively small percentage of new customers, the size of those contracts was larger than in the prior year. Subscription-based 
arrangements result in lower software license revenues in the initial year as compared to traditional perpetual software license 
arrangement but generate higher overall subscription-based services revenue over the term of the contract.

(cid:116)  Software license revenue related to our courts and justice software solutions increased 26% for 2007 compared to the prior year. 

In the fourth quarter of 2007 we recorded software license revenue of approximately $1.3 million from a contract which had been 
deferred in accordance with the terms of the contract.

(cid:116)  Appraisal and tax and other software license declined 21% in 2007 compared to the prior year primarily due to the deferral           
of software license revenue on a customer arrangement pending establishment of a revised timeline for the completion of certain 
development and implementation services.

Subscriptions. In 2007, new ASP customers provided approximately two-thirds of the subscription revenue increase due to further 
expansion into existing markets and new markets such as Pennsylvania and Texas.

Software services. Changes in software services revenues consist of the following components:

(cid:116)  Software services revenue related to financial management and education solutions, which comprises approximately half of our 

software services revenue in the years presented, experienced modest increases in 2007 compared to the prior year due to increased 
contract volume and additions to implementation and training staff which enabled us to deliver our backlog at a faster rate. 
Excluding the impact of acquisitions we added approximately 40 people to our financial management and education 
implementation and training staff during 2007.

(cid:116)  Software services revenue related to our courts and justice solutions experienced substantial increases in 2007 compared to the prior 
year, reflecting increased contract volume. We had approximately 34 active Odyssey contracts in 2007 compared to approximately    
25 active Odyssey contracts in 2006, primarily due to continued expansion in Texas and Florida and a new contract with Indiana. 
We added approximately 50 people to our courts and justice implementation and training staff during 2007.

(cid:116)  Software services revenue related to appraisal and tax and other solutions, which comprise approximately 25% of our software 

services revenue in the periods presented, had moderate increases for 2007 compared to 2006. The majority of the increase                
is related to one large appraisal and tax software implementation, which was substantially completed by December 31, 2007.

Maintenance. Maintenance revenues increased over the prior year due to growth in our installed customer base and slightly higher 
maintenance rates on most of our solutions.

Appraisal services. Appraisal services revenue for 2007 was 8% higher than 2006. The increase was due to activity related to Ohio’s 
revaluation cycle, which occurs every six years, and a $4.0 million contract with Fulton County, Georgia, which began late in 2006. 
The Ohio revaluation projects began with smaller counties late in the first quarter of 2006 and expanded to larger counties by the 
third quarter of 2006. A substantial portion of the Ohio revaluation projects was complete by December 31, 2007.

p28

Management’s Discussion And Analysis Of Financial Condition And Results Of Operations  2008 Annual Report

Cost of Revenues and Gross Margins

The following table sets forth a comparison of the key components of our cost of revenues and those components stated as a 
percentage of related revenues for the following years ended December 31:

($ in thousands) 

Software licenses 
Acquired software 
Software services, maintenance and subscriptions 
Appraisal services 
Hardware and other 
Total cost of revenues 

2007 

$  7,953 
2,279 
  104,993 
  14,467 
5,679 
$ 135,371 

% of Related
 Revenues 

  23% 
7 
  67 
  68 
  78 
  62% 

2006 

$  9,968 
1,360 
  90,601 
  13,563 
5,007 
$ 120,499 

% of Related
Revenues  

Change

$ 

%

  27% 
4 
  69 
  69 
  74 
  62% 

$ (2,015) 
919 
  14,392 
904 
672 
$ 14,872 

 (20)%
  68
  16
  7
  13
  12%

The following table sets forth a comparison of gross margin percentage by revenue type for the periods presented for the following 
years ended December 31:

Gross Margin Percentages 

Software licenses and acquired software 
Software services, maintenance and subscriptions 
Appraisal services 
Hardware and other 
Overall gross margin 

2007 

70.8% 
32.7 
32.1 
22.4 
38.4% 

2006 

69.6% 
31.1 
31.3 
25.6 
38.3% 

Change

1.2%
1.6
0.8
(3.2)
0.1%

Software license. In 2007, our software license gross margin percentage increased slightly compared to the prior year because our 
product mix in 2007 included less third party software, which has higher associated costs than proprietary software. The gross margin 
also benefited from lower amortization expense of software development costs because some products became fully amortized during 
the first quarter of 2006.

Software services, maintenance and subscription-based services. In 2007, the software services, maintenance and subscription gross 
margin percentage increased 1.6% over the prior year because maintenance and various other services such as ASP and disaster 
recovery costs typically grow at a slower rate than related revenues due to leverage in the utilization of our support and maintenance 
staff and economies of scale. We increased our implementation and support staff by 162 full-time equivalent employees since 
December 31, 2006. This increase includes 73 additional employees related to acquisitions completed in 2007. The remaining 
additions were to increase our capacity to train and deliver our contract backlog, particularly for our courts and justice solutions.

Appraisal services. In 2007, higher revenues associated with increased activity on the Ohio revaluation projects contributed to the 
slight appraisal services gross margin percentage increase.

Our blended gross margin for 2007 was flat compared to the prior year due to a revenue mix that included less software license and 
significant additions to our development and implementation staff to deliver our growing backlog. Software license revenue 
inherently has higher gross margins than other revenues such as professional services and hardware. Although the revenue mix for 
2007 also included less software license than the prior year, the negative impact on the gross margin was offset by lower third party 
software costs as well as lower amortization expense of software development costs described above.

p29

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Tyler Technologies  Management’s Discussion And Analysis Of Financial Condition And Results Of Operations

Selling, General and Administrative Expenses

The following table sets forth a comparison of our selling, general and administrative (“SG&A”) expenses for the following years 
ended December 31:

($ in thousands) 

2007 

 % of Revenues 

2006 

% of Revenues  

$ 

%

Selling, general and administrative expenses 

$ 51,724 

  24% 

$ 48,389 

  25% 

$ 3,335 

  7%

Change

SG&A costs grew at a slower rate than revenues in 2007 due to leverage in the utilization of our administrative and sales staff.

Research and Development Expense

The following table sets forth a comparison of our research and development expense for the following years ended December 31:

($ in thousands) 

2007 

 % of Revenues 

2006 

% of Revenues  

$ 

%

Research and development expense 

$ 4,443 

  2% 

$ 3,322 

  2% 

$ 1,121 

  34%

Change

For 2007, research and development expense included costs associated with the Microsoft Dynamics AX project, in addition to costs 
associated with other new product development efforts. In 2007, we reduced our research and development expense by $1.6 million, 
which was the amount earned under the terms of our strategic alliance with Microsoft.

Other

In 2007 interest income was the main component of other income. Other income in 2006 also includes non-usage and other fees 
associated with a credit agreement we terminated in January 2007 and gains and losses on risk management liabilities and assets 
associated with a foreign exchange contract. Interest income in 2007 was $1.8 million compared to $1.4 million in 2006. The increase 
in interest income was due to higher invested cash balances as the result of positive cash flow in 2007.

Income Tax Provision

The following table sets forth a comparison of our income tax provision for the following years ended December 31:

($ in thousands) 

Income tax provision 
Effective income tax rate 

Change

2007 

2006  

$ 

%

$ 11,079 

38.8% 

$ 8,493 
  37.2%

$ 2,586 

  30%

The effective income tax rates were different from the statutory United States federal income tax rate of 35% primarily due to state 
income taxes, non-deductible share-based compensation expense, the qualified manufacturing activities deduction, and 
non-deductible meals and entertainment costs.

The effective rate for 2006 was lower than the 2007 effective tax rate mainly due to changes in the Texas franchise tax law and rates 
enacted in the second quarter of 2006 and favorable state income tax audit results.

FINANCIAL CONDITION AND LIQUIDITY

As of December 31, 2008, we had cash and cash equivalents (including restricted cash equivalents) of $6.8 million and current         
and non-current investments of $4.6 million, compared to cash and cash equivalents (including restricted cash equivalents) of        
$14.1 million and short-term investments of $41.6 million at December 31, 2007. As of December 31, 2008, we had outstanding 
borrowings of $8.0 million and outstanding letters of credit totaling $5.1 million to secure surety bonds required by some of our 
customer contracts.

p30

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Management’s Discussion And Analysis Of Financial Condition And Results Of Operations  2008 Annual Report

The following table sets forth a summary of cash flows for the years ended December 31:

($ in thousands) 

Cash flows provided by (used by):
Operating activities 
Investing activities 
Financing activities 
Net decrease in cash and cash equivalents 

2008 

2007 

2006 

$ 47,802 
  (9,554) 
 (46,128) 
$ (7,880) 

$ 34,111 
 (34,275) 
  (7,406) 
$ (7,570) 

$ 26,804
 (24,326)
  (5,999)
$ (3,521)

Net cash provided by operating activities continues to be our primary source of funds to finance operating needs and capital 
expenditures. Other capital resources include cash on hand, public and private issuances of debt and equity securities, and bank 
borrowings. The capital and credit markets have become more volatile and tight as a result of adverse conditions that have caused the 
failure and near failure of a number of large financial services companies. It is possible that our ability to access the capital and credit 
markets may be limited by these or other factors. Notwithstanding the foregoing, at this time, we believe that cash provided by 
operating activities, cash on hand and our revolving credit agreement are sufficient to fund our working capital requirements, capital 
expenditures, income tax obligations, and share repurchases for the foreseeable future.

In 2008, operating activities provided net cash of $47.8 million, primarily generated from net income of $14.9 million, non-cash 
legal settlement related to warrants charge of $9.0 million, non-cash depreciation and amortization charges of $12.6 million, 
non-cash share-based compensation expense of $3.8 million, and a decrease in net operating assets of $8.5 million. Net operating 
assets declined mainly due to several advance payments from customers offset somewhat by an increase in annual maintenance 
billings processed in December.

Our short-term and non-current investments available-for-sale consist of auction rate municipal securities (“ARS”) which are 
collateralized debt obligations supported by municipal and state agencies and do not include mortgage-backed securities. Short-term 
investments available-for-sale consist of ARS which were sold at par during the period January 1, 2009 through February 20, 2009.

All of our non-current ARS are reflected at estimated fair value in the balance sheet at December 31, 2008. In prior periods, due to 
the auction process which took place every 28 to 35 days for most ARS, quoted market prices were readily available, which would 
have qualified as Level 1 under Statement of Financial Accounting Standards No. 157, “Fair Value Measurements.” However, due to 
recent events in credit markets beginning during the first quarter of 2008, the auction events for most of these securities failed. 
Therefore, quoted prices in active markets are no longer available and we determined the estimated fair values of these securities as of 
December 31, 2008, utilizing a discounted trinomial model.

In association with this estimate of fair value, we have recorded an after tax temporary unrealized loss on our non-current ARS of 
$387,000, net of related tax effects of $209,000 in 2008, which is included in accumulated other comprehensive loss on our balance 
sheet. As of December 31, 2008, we have continued to earn and collect interest on all of our ARS. We believe that this temporary 
decline in fair value is due entirely to liquidity issues, because the underlying assets of these securities are supported by municipal and 
state agencies and do not include mortgage-backed securities, have redemption features which call for redemption at 100% of par 
value and have a current credit rating of A or AAA. The ratings on the ARS take into account credit support through insurance 
policies guaranteeing each of the bonds’ payment of principal and accrued interest, if it becomes necessary. In addition, we do not 
plan to sell any of the ARS prior to maturity at an amount below the original purchase value and, at this time, do not deem it 
probable that we will receive less than 100% of the principal and accrued interest. Based on our cash and cash equivalents balance of 
$6.8 million, expected operating cash flows and the liquidation of $775,000 of ARS subsequent to the period ending December 31, 
2008, we do not believe a lack of liquidity associated with our ARS will adversely affect our ability to conduct business, and believe 
we have the ability to hold the securities throughout the currently estimated recovery period. We have classified these securities as 
non-current because we believe the market for these securities may take in excess of twelve months to fully recover. We will continue 
to evaluate any changes in the market value of our non-current ARS and in the future, depending upon existing market conditions, 
we may be required to record an other-than-temporary decline in market value.

p31

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Tyler Technologies  Management’s Discussion And Analysis Of Financial Condition And Results Of Operations

At December 31, 2008, our days sales outstanding (“DSOs”) were 99 days compared to DSOs of 95 days at December 31, 2007. 
DSOs are calculated based on accounts receivable (excluding long-term receivables) divided by the quotient of annualized quarterly 
revenues divided by 360 days. The increase in DSOs is primarily due to an increase in maintenance billings processed in December.

Investing activities used cash of $9.6 million in 2008 compared to $34.3 million in 2007. In 2008, we liquidated $36.4 million of 
ARS investments for cash at par, and we completed the acquisitions of School Information Systems, Inc., VersaTrans Solutions Inc. 
and certain assets of Olympia Computing Company, Inc. d/b/a Schoolmaster to expand our presence in the education market. The 
combined purchase price, excluding cash acquired and including transaction costs, was approximately $23.9 million in cash and 
approximately 196,000 shares of Tyler common stock valued at $2.9 million. In connection with plans to consolidate workforces and 
support planned long-term growth, we paid $3.3 million, which included $2.1 million for land, for an office development in 
Lubbock, Texas. We also paid $12.7 million for an office building, land, and a related tenant lease in Yarmouth, Maine. Capital 
expenditures and acquisitions were funded from cash generated from operations.

Investing activities in 2007 included cash payments of $9.0 million for the acquisitions of EDP Enterprises, Inc., Advanced Data 
Systems, Inc. and certain other software assets. Other investing activities during 2007 were $22.1 million, net of sales, to purchase 
ARS investments and $3.7 million in property and equipment. The property and equipment expenditures were related to computer 
hardware and software and other asset additions to support internal growth. Investing activities in 2006 include cash payments             
of $12.2 million and 325,000 shares of Tyler common stock for the acquisitions of MazikUSA, Inc. and TACS, Inc. and certain 
maintenance and support agreements associated with one of our financial solutions. Other investing activities during 2006 were 
capital expenditures of $4.3 million, including $4.1 million for computer hardware and purchased software for internal use, 
including a new enterprise-wide customer relationship management system, and other asset additions to support internal growth.

Cash used in financing activities was primarily comprised of purchases of treasury shares, net of proceeds from stock option exercises 
and contributions from our employee stock purchase plan. During 2008, we purchased 4.3 million shares of our common stock for 
an aggregate purchase price of $59.0 million. Common stock purchases were funded primarily from cash from operations as well as 
borrowings of $8.0 million under a revolving bank credit agreement entered into in late October. At December 31, 2008, we had 
authorization to repurchase up to 1.5 million additional shares of Tyler common stock.

During 2007, we purchased approximately 1.3 million shares of our common stock for an aggregate purchase price of $16.2 million 
($14.1 million in cash and $2.1 million in accrued liabilities at December 31, 2007.) In 2006 we purchased approximately                
1.0 million shares of our common stock for an aggregate cash purchase price of $10.5 million.

In 2008 we received $1.8 million from the exercise of options to purchase approximately 379,000 shares of our common stock under 
our employee stock option plan. During 2007, we received $3.6 million from the exercise of options to purchase approximately 
878,000 shares of our common stock under our employee stock option plan and during 2006 we issued 623,000 shares of common 
stock and received $2.9 million in aggregate proceeds upon exercise of stock options. In 2008 we received $1.2 million from 
contributions to the Tyler Technologies, Inc. Employee Stock Purchase Plan (“ESPP”). In 2007 and 2006, we received $1.2 million 
and $1.0 million, respectively, from contributions to the ESPP.

Subsequent to December 31, 2008 and through February 20, 2009 we purchased approximately 419,000 shares of our common 
stock for an aggregate cash purchase price of $5.1 million.

On October 20, 2008, we entered into a revolving bank credit agreement (the “Credit Facility”) and a related pledge and security 
agreement. The Credit Facility matures October 19, 2009 and provides for total borrowings of up to $25.0 million and a              
$6.0 million Letter of Credit facility under which the bank will issue cash collateralized letters of credit. Borrowings under the Credit 
Facility bear interest at a rate of either LIBOR plus 1% or prime rate minus 1.5%. As of December 31, 2008, our effective interest 
rate was 1.47% under the Credit Facility. The effective average interest rate for borrowings during the period October 20 through 
December 31, 2008 was 2.1%. The Credit Facility is secured by substantially all of our personal property. The Credit Facility requires 
us to maintain certain financial ratios and other financial conditions and prohibits us from making certain investments, advances, 
cash dividends or loans, restricts the amount of our common stock we may purchase and the limits incurrence of additional 

p32

Management’s Discussion And Analysis Of Financial Condition And Results Of Operations  2008 Annual Report

indebtedness and liens. We expect borrowings to fund discretionary purchases of our common stock or fund acquisitions and these 
covenants are not expected to impact our financial condition or operating performance. As of December 31, 2008, we were in 
compliance with those covenants.

As of December 31, 2008, we had outstanding borrowings of $8.0 million and unused available borrowing capacity of $17.0 million 
under the Credit Facility. In addition, as of December 31, 2008, our bank had issued outstanding letters of credit totaling              
$5.1 million to secure surety bonds required by some of our customer contracts. These letters of credit have been collateralized by 
restricted cash balances invested in a certificate of deposit. These letters of credit expire through mid-2009.

Excluding acquisitions, we anticipate that 2009 capital spending will be between $14.0 million and $16.0 million. Approximately 
$11.0 million of these expenditures will be incurred to complete the construction of an office development in Lubbock, Texas. The 
remainder of our 2009 expenditures are primarily related to computer equipment and software for infrastructure expansions. We 
currently do not expect to capitalize significant amounts related to software development in 2009, but the actual amount and timing 
of those costs, and whether they are capitalized or expensed may result in additional capitalized software development. Capital 
spending in 2009 is expected to be funded from existing cash balances and cash flows from operations.

From time to time we engage in discussions with potential acquisition candidates. In order to pursue such opportunities, which could 
require significant commitments of capital, we may be required to incur debt or to issue additional potentially dilutive securities in 
the future. No assurance can be given as to our future acquisition opportunities and how such opportunities will be financed.

We lease office facilities, as well as transportation, computer and other equipment used in our operations under non-cancelable 
operating lease agreements expiring at various dates through 2013. Most leases contain renewal options and some contain purchase 
options. Following are the future obligations under non-cancelable leases at December 31, 2008 (in thousands):

Future rental payments under operating leases 

$ 5,931 

$ 4,489 

$ 3,271 

$ 2,153 

$ 567 

$ 

– 

$ 16,411

2009 

2010 

2011 

2012 

2013  Thereafter 

Total

As of December 31, 2008, we do not have any off-balance sheet arrangements, guarantees to third parties or material purchase 
commitments, except for the operating lease commitments listed above.

CAPITALIZATION

At December 31, 2008, our capitalization consisted of $8.0 million of short-term debt and $114.3 million of shareholders’ equity.

NEW ACCOUNTING PRONOUNCEMENTS

In December 2007, the Financial Accounting Standards Board issued SFAS No. 141R “Business Combinations.” SFAS No. 141R 
changes the accounting for business combinations including the measurement of acquirer shares issued in consideration for a business 
combination, the recognition of contingent consideration, the accounting for pre-acquisition gain and loss contingencies, the 
recognition of capitalized in-process research and development, the accounting for acquisition-related restructuring cost accruals, the 
treatment of acquisition related transaction costs and the recognition of changes in the acquirer’s income tax valuation allowance. 
SFAS No. 141R is effective for fiscal years beginning after December 15, 2008, with early adoption prohibited. The adoption of 
SFAS No. 141R is not expected to have a material impact on our financial statements or related disclosures.

In April 2008, the FASB issued FASB Staff Position (“FSP”) No. 142-3, “Determination of the Useful Life of Intangible Assets.”    
FSP No. 142-3 amends the factors an entity should consider in developing renewal or extension assumptions used in determining the 
useful life of recognized intangible assets under FASB Statement No. 142, “Goodwill and Other Intangible Assets.” This new 
guidance applies prospectively to intangible assets that are acquired individually or with a group of other assets in business 
combinations and asset acquisitions. FSP No. 142-3 is effective for financial statements issued for fiscal years and interim periods 
beginning after December 15, 2008. Early adoption is prohibited. The adoption of FSP No. 142-3 is not expected to have a material 
impact on our financial statements or related disclosures.

p33

 
Tyler Technologies  Management’s Discussion And Analysis Of Financial Condition And Results Of Operations

QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Market risk represents the risk of loss that may affect us due to adverse changes in financial market prices and interest rates. Our 
short-term and non-current investments available-for-sale consist of ARS which are collateralized debt obligations supported by 
municipal and state agencies and do not include mortgage-backed securities. Short-term investments available-for-sale consist of ARS 
which were sold at par during the period January 1, 2009 through February 20, 2009.

All of our non-current ARS are reflected at estimated fair value in the balance sheet at December 31, 2008. In prior periods, due to 
the auction process which took place every 28 to 35 days for most ARS, quoted market prices were readily available, which would 
have qualified as Level 1 under Statement of Financial Accounting Standards No. 157, “Fair Value Measurements.” However, due to 
recent events in credit markets beginning during the first quarter of 2008, the auction events for most of these securities failed. 
Therefore, quoted prices in active markets are no longer available and we determined the estimated fair values of these securities as of 
December 31, 2008, utilizing a discounted trinomial model.

In association with this estimate of fair value, we have recorded an after tax temporary unrealized loss on our non-current ARS of 
$387,000, net of related tax effects of $209,000 in 2008, which is included in accumulated other comprehensive loss on our balance 
sheet. As of December 31, 2008, we have continued to earn and collect interest on all of our ARS. We believe that this temporary 
decline in fair value is due entirely to liquidity issues, because the underlying assets of these securities are supported by municipal and 
state agencies and do not include mortgage-backed securities, have redemption features which call for redemption at 100% of par 
value and have a current credit rating of A or AAA. The ratings on the ARS take into account credit support through insurance 
policies guaranteeing each of the bonds’ payment of principal and accrued interest, if it becomes necessary. In addition, we do not 
plan to sell any of the ARS prior to maturity at an amount below the original purchase value and, at this time, do not deem it 
probable that we will receive less than 100% of the principal and accrued interest. Based on our cash and cash equivalents balance of 
$6.8 million, expected operating cash flows and the liquidation of $775,000 of ARS subsequent to the period ending December 31, 
2008, we do not believe a lack of liquidity associated with our ARS will adversely affect our ability to conduct business, and believe 
we have the ability to hold the securities throughout the currently estimated recovery period. We have classified these securities as 
non-current because we believe the market for these securities may take in excess of twelve months to fully recover. We will continue 
to evaluate any changes in the market value of our non-current ARS and in the future, depending upon existing market conditions, 
we may be required to record an other-than-temporary decline in market value.

p34

Report of Independent Registered Public Accounting Firm  2008 Annual Report

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

The Board of Directors and Shareholders

Tyler Technologies, Inc.

We have audited the accompanying balance sheets of Tyler Technologies, Inc. as of December 31, 2008 and 2007, and the related 
statements of operations, shareholders’ equity, and cash flows for each of the three years in the period ended December 31, 2008. 
These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on these 
financial statements based on our audits.

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). 
Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements  
are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures          
in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by 
management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis 
for our opinion.

In our opinion, the financial statements referred to above present fairly, in all material respects, the financial position of Tyler 
Technologies, Inc. at December 31, 2008 and 2007, and the results of its operations and its cash flows for each of the three years in 
the period ended December 31, 2008, in conformity with U.S. generally accepted accounting principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), Tyler 
Technologies, Inc.’s internal control over financial reporting as of December 31, 2008, based on criteria established in Internal 
Control – Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission and our report 
dated February 25, 2009 expressed an unqualified opinion thereon.

Dallas, Texas
February 25, 2009

p35

Tyler Technologies  Report of Independent Registered Public Accounting Firm

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

The Board of Directors and Shareholders

Tyler Technologies, Inc.

We have audited Tyler Technologies, Inc.’s internal control over financial reporting as of December 31, 2008, based on criteria 
established in Internal Control – Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway 
Commission (the COSO criteria). Tyler Technologies, Inc.’s management is responsible for maintaining effective internal control 
over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting included in the 
accompanying “Managements’ Report on Internal Control Over Financial Reporting.” Our responsibility is to express an opinion on 
the company’s internal control over financial reporting based on our audit.

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). 
Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control 
over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control 
over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness 
of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. 
We believe that our audit provides a reasonable basis for our opinion.

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of 
financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting 
principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the 
maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the 
company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in 
accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only       
in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding 
prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material 
effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections 
of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in 
conditions, or that the degree of compliance with the policies or procedures may deteriorate.

In our opinion, Tyler Technologies, Inc. maintained, in all material respects, effective internal control over financial reporting as of 
December 31, 2008, based on the COSO criteria.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the 
balance sheets of Tyler Technologies, Inc. as of December 31, 2008 and 2007, and the related statements of operations, shareholders’ 
equity, and cash flows for each of the three years in the period ended December 31, 2008 and our report dated February 25, 2009 
expressed an unqualified opinion thereon.

Dallas, Texas
February 25, 2009

p36

Management’s Report on Internal Control Over Financial Reporting  2008 Annual Report

MANAGEMENT’S REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING

Evaluation of Disclosure Controls and Procedures – We maintain disclosure controls and procedures (as defined in Rule 13a-15(e)       
of the Securities Exchange Act) designed to provide reasonable assurance that the information required to be disclosed by us in the 
reports we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods      
specified in the SEC’s rules and forms. These include controls and procedures designed to ensure that this information is accumulated 
and communicated to our management, including our chief executive officer and chief financial officer, as appropriate to allow 
timely decisions regarding required disclosures. Management, with the participation of the chief executive officer and chief financial 
officer, evaluated the effectiveness of our disclosure controls and procedures as of December 31, 2008. Based on this evaluation       
the chief executive officer and chief financial officer have concluded that our disclosure controls and procedures were effective as of 
December 31, 2008.

Management’s Report on Internal Control Over Financial Reporting – Tyler’s management is responsible for establishing and 
maintaining effective internal control over financial reporting as defined in Securities Exchange Act Rule 13a-15(f). Tyler’s internal 
control over financial reporting is designed to provide reasonable assurance to Tyler’s management and board of directors regarding 
the preparation and fair presentation of published financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Therefore,        
even those systems determined to be effective can provide only reasonable assurance with respect to financial statement preparation 
and presentation.

Management assessed the effectiveness of Tyler’s internal control over financial reporting as of December 31, 2008. In making this 
assessment, management used the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission 
(COSO) in Internal Control – Integrated Framework. Based on our assessment, we believe that, as of December 31, 2008, Tyler’s 
internal control over financial reporting is effective based on those criteria.

Management’s assessment of the effectiveness of internal control over financial reporting as of December 31, 2008 has been         
audited by Ernst & Young, LLP, the independent registered public accounting firm who also audited Tyler’s financial statements. 
Ernst & Young’s attestation report on management’s assessment of Tyler’s internal control over financial reporting appears on         
page 36 hereof.

Changes in Internal Control Over Financial Reporting – During the quarter ended December 31, 2008, there were no changes         
in our internal controls over financial reporting, as defined in Securities Exchange Act Rule 13a-15(f), that has materially affected, or 
is reasonably likely to materially affect, our internal control over financial reporting.

p37

2008 

2007 

2006

$ 41,490 
  14,374 
  74,997 
 107,458 
  19,098 
7,684 
 265,101 

9,224 
1,799 
 126,247 
  12,251 
5,793 
 155,314 

 109,787 
  62,923 
7,286 
2,438 
9,045 

$ 35,063 
  10,406 
  60,283 
  85,411 
  21,318 
7,315 
 219,796 

7,953 
2,279 
 104,993 
  14,467 
5,679 
 135,371 

  84,425 
  51,724 
4,443 
1,478 
– 

$ 37,247
  7,298
  50,861
  73,413
  19,755
  6,729
 195,303

  9,968
  1,360
  90,601
  13,563
  5,007
 120,499

  74,804
  48,389
  3,322
  1,318
–

  28,095 

  26,780 

  21,775

1,181 
  29,276 
  14,414 
$ 14,862 

0.39 
$ 
$ 
0.38 
  37,714 
  39,184 

1,800 
  28,580 
  11,079 
$ 17,501 

0.45 
$ 
$ 
0.42 
  38,735 
  41,352 

  1,080
  22,855
  8,493
$ 14,362

$  0.37
$  0.34
  38,817
  41,868

Tyler Technologies  Statements of Operations

Statements of Operations

For the years ended December 31 

In thousands, except per share amounts

Revenues:
  Software licenses 
  Subscriptions 
  Software services 
  Maintenance 
  Appraisal services 
  Hardware and other 
  Total revenues 

Cost of revenues:
  Software licenses 
  Acquired software 
  Software services, maintenance and subscriptions 
  Appraisal services 
  Hardware and other 

  Total cost of revenues 

  Gross profit 
Selling, general and administrative expenses 
Research and development expense 
Amortization of customer and trade name intangibles 
Non-cash legal settlement related to warrants 

  Operating income 

Other income, net 
Income before income taxes 
Income tax provision 
Net income 

Earnings per common share:
  Basic  
  Diluted  
Basic weighted average common shares outstanding 
Diluted weighted average common shares outstanding 

See accompanying notes.

p38

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Balance Sheets

December 31 

In thousands, except share and per share amounts

ASSETS

Current assets:
  Cash and cash equivalents 
  Restricted cash equivalents 
  Short-term investments available-for-sale 
  Accounts receivable (less allowance for losses of $2,115 in 2008 and $1,851 in 2007)   
  Prepaid expenses 
  Other current assets 
  Deferred income taxes 
  Total current assets 

Accounts receivable, long-term portion 
Property and equipment, net 
Non-current investments available-for-sale 

Other assets:
  Goodwill 
  Customer related intangibles, net 
  Software, net 
  Other intangibles, net 
  Sundry  

LIABILITIES AND SHAREHOLDERS’ EQUITY

Current liabilities:
  Accounts payable 
  Accrued liabilities 
  Short-term obligation 
  Deferred revenue 

Income taxes payable 
  Total current liabilities 

Deferred income taxes 

Commitments and contingencies

Shareholders’ equity:
  Preferred stock, $10.00 par value; 1,000,000 shares authorized, none issued 
  Common stock, $0.01 par value; 100,000,000 shares authorized; 48,147,969 shares issued in 2008 and 2007 
  Additional paid-in capital 
  Accumulated other comprehensive loss, net of tax 
  Retained earnings 
  Treasury stock, at cost; 12,333,549 and 9,528,467 shares in 2008 and 2007, respectively 

  Total shareholders’ equity 

See accompanying notes.

Balance Sheets  2008 Annual Report

2008 

2007

$  1,762 
5,082 
775 
  76,989 
8,602 
1,444 
2,570 
  97,224 

197 
  26,522 
3,779 

  88,791 
  27,438 
5,112 
2,471 
227 
$ 251,761 

$  2,617 
  22,913 
8,000 
  95,773 
166 
  129,469 

$  9,642
4,462
  41,590
  63,965
7,726
1,324
2,355
 131,064

398
9,826
–

  71,677
  17,706
9,588
1,074
175
$ 241,508

$  3,323
  18,905
–
  73,714
632
  96,574

8,030 

7,723

– 
481 
  151,245 
(387) 
  50,494 
  (87,571) 
  114,262 
$ 251,761 

–
481
 149,568
–
  35,632
  (48,470)
 137,211
$ 241,508

p39

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Tyler Technologies  Statements of Shareholders’ Equity

Statements of Shareholders’ Equity

For the years ended December 31, 2008, 2007 and 2006

Common Stock  

Shares 

Amount 

Additional 
Paid-in 
Capital 

Accumulated 
Other 
Comprehensive 
Income (Loss) 

Retained 
Earnings 

Treasury Stock

Shares 

Amount  

Total
Shareholders’
Equity

  48,148 

$ 481 

$ 151,515 

$ 

– 

$  3,769 

  (9,273) 

$ (43,568) 

$ 112,197

– 

– 

– 
– 
– 

– 

– 

– 

– 
– 
– 

– 

– 

– 

(3,158) 
1,960 
– 

22 

– 

  14,362 

(10) 

– 
– 
– 

– 

– 

– 
– 
– 

– 

– 

– 

– 

– 

623 
– 
  (1,033) 

6,074 
– 
  (10,531) 

  14,362

(10)
  14,352

2,916
1,960
  (10,531)

102 

918 

940

1,150
2,891
  125,875

  17,501

10
  17,511

– 
– 
  48,148 

– 
– 
  481 

1,150 
138 
  151,627 

– 
– 
(10) 

– 
– 
  18,131 

– 
325 
  (9,256) 

– 
2,753 
  (44,354) 

– 

– 

– 
– 
– 

– 

– 

– 

– 
– 
– 

– 

– 

– 

(7,339) 
2,365 
– 

(2) 

– 
  48,148 

– 
  481 

2,917 
  149,568 

– 

– 

– 
– 
– 

– 

– 

– 

– 

– 
– 
– 

– 

– 

– 

– 

(3,495) 
3,820 
– 

(186) 

822 

– 

  17,501 

– 

– 

– 

– 

10 

– 
– 
– 

– 

– 
– 

– 

  (387) 

– 
– 
– 

– 

– 

– 

– 
– 
– 

– 

878 
– 
  (1,250) 

  10,928 
– 
  (16,163) 

3,589
2,365
  (16,163)

100 

1,119 

1,117

– 
  35,632 

– 
  (9,528) 

– 
  (48,470) 

2,917
  137,211

  14,862 

– 

– 
– 
– 

– 

– 

– 

– 

– 

– 

379 
– 
  (4,283) 

5,310 
– 
  (58,984) 

  14,862

(387)
  14,475

1,815
3,820
  (58,984)

101 

1,376 

1,190

– 

– 

822

– 
– 
  48,148 

– 
– 
$ 481 

455 
261 
$ 151,245 

– 
– 
$ (387) 

– 
– 
$ 50,494 

802 
196 
 (12,333) 

  10,595 
2,602 
$ (87,571) 

  11,050
2,863
$ 114,262

In thousands

Balance at December 31, 2005 
  Comprehensive income:

  Net income 
  Unrealized loss on investment 
securities, net of tax 

  Total comprehensive income 
Issuance of shares pursuant to stock 
  compensation plan 

  Stock compensation 
  Treasury stock purchases 

Issuance of shares pursuant to Employee 
  Stock Purchase Plan 

  Federal income tax benefit related to 

  exercise of stock options 
Issuance of shares for acquisitions 

Balance at December 31, 2006 
  Comprehensive income:

  Net income 
  Unrealized gain on investment 

securities, net of tax 

  Total comprehensive income 
Issuance of shares pursuant to stock 
  compensation plan 

  Stock compensation 
  Treasury stock purchases 

Issuance of shares pursuant to Employee 
  Stock Purchase Plan 

  Federal income tax benefit related to 

  exercise of stock options 
Balance at December 31, 2007 
  Comprehensive income:

  Net income 
  Unrealized loss on investment 
securities, net of tax 

  Total comprehensive income 
Issuance of shares pursuant to stock 
  compensation plan 

  Stock compensation 
  Treasury stock purchases 

Issuance of shares pursuant to 
  Employee Stock Purchase Plan 
  Federal income tax benefit related 
to exercise of stock options 
Issuance of shares in connection 
  with legal settlement 
Issuance of shares for acquisitions 

Balance at December 31, 2008 

See accompanying notes.

p40

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Statements of Cash Flows

For the years ended December 31 

In thousands

Cash flows from operating activities:
  Net income 
  Adjustments to reconcile net income to net cash provided by operating activities:

  Depreciation and amortization 
  Non-cash legal settlement related to warrants 
  Share-based compensation expense 
  Purchased in-process research and development charge 
  Non-cash interest and other charges 
  Provision for losses – accounts receivable 
  Excess tax benefit from exercises of share-based arrangements 
  Deferred income tax benefit 
  Changes in operating assets and liabilities, exclusive of effects of acquired companies:

  Accounts receivable 
Income tax payable 

  Prepaid expenses and other current assets 
  Accounts payable 
  Accrued liabilities 
  Deferred revenue 

  Net cash provided by operating activities 

Cash flows from investing activities:
  Proceeds from sales of investments 
  Purchases of investments 
  Cost of acquisitions, net of cash acquired 
  Additions to property and equipment 

Investment in software development costs 

  Acquired lease 

(Increase) decrease in restricted investments 

  Decrease in other 

  Net cash used by investing activities 

Cash flows from financing activities:
  Purchase of treasury shares 
  Net borrowings on revolving credit facility 
  Contributions from employee stock purchase plan 
  Proceeds from exercise of stock options 
  Excess tax benefits from exercise of share-based arrangements 
  Warrant exercise in connection with legal settlement 
  Net cash used by financing activities 

Net decrease in cash and cash equivalents 
Cash and cash equivalents at beginning of year 
Cash and cash equivalents at end of year 

See accompanying notes.

Statements of Cash Flows  2008 Annual Report

2008 

2007 

2006

$ 14,862 

$ 17,501 

$ 14,362

  12,611 
  9,045 
  3,820 
– 
– 
  1,764 
(666) 
(2,151) 

  (11,853) 
827 
(338) 
(870) 
  3,420 
  17,331 
  47,802 

  45,065 
(8,625) 
  (23,868) 
  (20,143) 
– 
(1,387) 
(620) 
24 
(9,554) 

  (59,847) 
  8,000 
  1,233 
  1,815 
666 
  2,005 
  (46,128) 

(7,880) 
  9,642 
$  1,762 

  11,211 
– 
  2,365 
– 
– 
753 
  (1,891) 
  (1,598) 

  (1,575) 
  3,919 
(304) 
  (1,955) 
  (1,619) 
  7,304 
  34,111 

  45,480 
 (67,545) 
  (9,005) 
  (3,678) 
(167) 
– 
500 
140 
 (34,275) 

 (14,037) 
– 
  1,151 
  3,589 
  1,891 
– 
  (7,406) 

  (7,570) 
  17,212 
$  9,642 

  10,102
–
  1,960
140
220
  2,077
(614)
  (2,520)

 (10,400)
536
  (1,496)
  1,626
972
  9,839
  26,804

  19,016
 (26,825)
 (12,237)
  (4,088)
(236)
–
38
6
 (24,326)

 (10,531)
–
  1,002
  2,916
614
–
  (5,999)

  (3,521)
  20,733
$ 17,212

p41

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Tyler Technologies  Notes to Financial Statements

(Tables in thousands, except per share data)

1 SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

DESCRIPTION OF BUSINESS

We provide integrated software systems and related services for local governments. We develop and market a broad line of software 
solutions and services to address the information technology (“IT”) needs of cities, counties, schools and other local government 
entities. In addition, we provide professional IT services, including software and hardware installation, data conversion, training, and 
for certain customers, product modifications, along with continuing maintenance and support for customers using our systems.        
We also provide subscription-based services such as application service provider arrangements and other hosting services as well as 
property appraisal outsourcing services for taxing jurisdictions.

Tyler’s business is subject to risks and uncertainties including dependence on IT spending by customers, general economic 
conditions, fluctuations of quarterly results, a lengthy and variable sales cycle, dependence on key personnel, dependence on principal 
products and third-party technology and rapid technological change. In addition, our products are complex and we run the risk of 
errors or defects with new product introductions or enhancements.

CASH AND CASH EQUIVALENTS

Cash in excess of that necessary for operating requirements is invested in short-term, highly liquid, income-producing investments. 
Investments with original maturities of three months or less are classified as cash and cash equivalents, which primarily consist of 
money market funds. Cash and cash equivalents are stated at cost, which approximates market value.

We maintain a $6.0 million Letter of Credit facility under which the bank issues cash collateralized letters of credit. As of December 31, 
2008, approximately $5.1 million of our cash equivalents are restricted and designated as collateral for our letters of credit issued in 
connection with our surety bond program. These letters of credit expire through mid-2009.

INVESTMENTS

Investments consist of auction rate municipal securities. These investments are classified as available-for-sale securities and are stated 
at fair value in accordance with Statement of Financial Accounting Standards (“SFAS”) No. 157, “Fair Value Measurements.” 
Unrealized holding gains and losses, net of the related tax effect, if any, are not reflected in earnings but are reported as a separate 
component of other comprehensive income until realized. The cost basis of securities sold is determined using the average cost 
method. We account for the transactions as “Proceeds from sales of investments” for the security relinquished, and a “Purchase of 
investments” for the security purchased, in the accompanying Statement of Cash Flows.

REVENUE RECOGNITION

Software Arrangements:

We earn revenue from software licenses, subscriptions, software services, post-contract customer support (“PCS” or “maintenance”), 
and hardware. PCS includes telephone support, bug fixes, and rights to upgrades on a when-and-if available basis. We provide 
services that range from installation, training, and basic consulting to software modification and customization to meet specific 
customer needs. In software arrangements that include rights to multiple software products, specified upgrades, PCS, and/or other 
services, we allocate the total arrangement fee among each deliverable based on the relative fair value of each.

We typically enter into multiple element arrangements, which include software licenses, software services, PCS and occasionally 
hardware. The majority of our software arrangements are multiple element arrangements, but for those arrangements that involve 
significant production, modification or customization of the software, or where software services are otherwise considered essential to 
the functionality of the software in the customer’s environment, we use contract accounting and apply the provisions of Statement       
of Position (“SOP”) 81-1 “Accounting for Performance of Construction—Type and Certain Production—Type Contracts.”

p42

Notes to Financial Statements  2008 Annual Report

If the arrangement does not require significant production, modification or customization or where the software services are              
not considered essential to the functionality of the software, revenue is recognized when all of the following conditions are met:

  i.  persuasive evidence of an arrangement exists;
  ii.  delivery has occurred;
 iii.  our fee is fixed or determinable; and
 iv.  collectibility is probable.

For multiple element arrangements, each element of the arrangement is analyzed and we allocate a portion of the total arrangement 
fee to the elements based on the fair value of the element using vendor-specific objective evidence of fair value (“VSOE”), regardless 
of any separate prices stated within the contract for each element. Fair value is considered the price a customer would be required to 
pay if the element was sold separately based on our historical experience of stand-alone sales of these elements to third parties. For 
PCS, we use renewal rates for continued support arrangements to determine fair value. For software services, we use the fair value we 
charge our customers when those services are sold separately. We monitor our transactions to insure we maintain and periodically 
revise VSOE to reflect fair value. In software arrangements in which we have the fair value of all undelivered elements but not of a 
delivered element, we apply the “residual method” as allowed under SOP 98-9 in accounting for any element of a multiple element 
arrangement involving software that remains undelivered such that any discount inherent in a contract is allocated to the delivered 
element. Under the residual method, if the fair value of all undelivered elements is determinable, the fair value of the undelivered 
elements is deferred and the remaining portion of the arrangement fee is allocated to the delivered element(s) and is recognized as 
revenue assuming the other revenue recognition criteria are met. In software arrangements in which we do not have VSOE for all 
undelivered elements, revenue is deferred until fair value is determined or all elements for which we do not have VSOE have been 
delivered. Alternatively, if sufficient VSOE does not exist and the only undelivered element is services that do not involve significant 
modification or customization of the software, the entire fee is recognized over the period during which the services are expected to 
be performed.

Software Licenses

We recognize the revenue allocable to software licenses and specified upgrades upon delivery of the software product or upgrade to 
the customer, unless the fee is not fixed or determinable or collectibility is not probable. If the fee is not fixed or determinable, 
including new customers whose payment terms are three months or more from shipment, revenue is generally recognized as payments 
become due from the customer. If collectibility is not considered probable, revenue is recognized when the fee is collected. 
Arrangements that include software services, such as training or installation, are evaluated to determine whether those services are 
essential to the product’s functionality.

A majority of our software arrangements involve “off-the-shelf” software. We consider software to be off-the-shelf software if it can be 
added to an arrangement with minor changes in the underlying code and it can be used by the customer for the customer’s purpose 
upon installation. For off-the-shelf software arrangements, we recognize the software license fee as revenue after delivery has occurred, 
customer acceptance is reasonably assured, that portion of the fee represents a non-refundable enforceable claim and is probable of 
collection, and the remaining services such as training are not considered essential to the product’s functionality.

For arrangements that involve significant production, modification or customization of the software, or where software services are 
otherwise considered essential, we recognize revenue using contract accounting. We generally use the percentage-of-completion 
method to recognize revenue from these arrangements. We measure progress-to-completion primarily using labor hours incurred, or 
value added. The percentage-of-completion method generally results in the recognition of reasonably consistent profit margins over 
the life of a contract because we have the ability to produce reasonably dependable estimates of contract billings and contract        
costs. We use the level of profit margin that is most likely to occur on a contract. If the most likely profit margin cannot be precisely 
determined, the lowest probable level of profit in the range of estimates is used until the results can be estimated more precisely. 
These arrangements are often implemented over an extended time period and occasionally require us to revise total cost estimates. 
Amounts recognized in revenue are calculated using the progress-to-completion measurement after giving effect to any changes in our 

p43

Tyler Technologies  Notes to Financial Statements

cost estimates. Changes to total estimated contract costs, if any, are recorded in the period they are determined. Estimated losses on 
uncompleted contracts are recorded in the period in which we first determine that a loss is apparent.

For arrangements that include new product releases for which it is difficult to estimate final profitability except to assume that no loss 
will ultimately be incurred, we recognize revenue under the completed contract method. Under the completed contract method, 
revenue is recognized only when a contract is completed or substantially complete. Historically these amounts have been immaterial.

Subscription-Based Services

Subscription-based services primarily consist of revenues derived from application service provider (“ASP”) arrangements and other 
hosted service offerings, software subscriptions and disaster recovery services.

We recognize revenue for ASP and other hosting services, software subscriptions, term license arrangements with renewal periods of 
twelve months or less and disaster recovery ratably over the period of the applicable agreement as services are provided. Disaster 
recovery agreements and other hosting services are typically renewable annually. ASP and software subscriptions are typically for 
periods of three to six years and automatically renew unless either party cancels the agreement. The majority of the ASP and other 
hosting services and software subscriptions also include professional services as well as maintenance and support. In certain ASP 
arrangements, the customer also acquires a license to the software.

For ASP and other hosting arrangements, we evaluate whether each of the elements in these arrangements represents a separate unit of 
accounting, as defined by Emerging Issues Task Force (“EITF”) No. 00-21, using all applicable facts and circumstances, including 
whether (i) we sell or could readily sell the element unaccompanied by the other elements, (ii) the element has stand-alone value to the 
customer, (iii) there is objective reliable evidence of the fair value of the undelivered item, and (iv) there is a general right of return. We 
consider the applicability of EITF No. 00-03, “Application of SOP 97-2 to Arrangements That Include the Right to Use Software 
Stored on Another Entity’s Hardware” on a contract-by-contract basis. In hosted term-based agreements, where the customer does not 
have the contractual right to take possession of the software, hosting fees are recognized on a monthly basis over the term of the contract 
commencing when the customer has access to the software. For professional services associated with hosting arrangements that we 
determine do not have stand-alone value to the customer, we recognize the services revenue ratably over the remaining contractual 
period once hosting has gone live and we may begin billing for the hosting services. We record amounts that have been invoiced in 
accounts receivable and in deferred revenue or revenues, depending on whether the revenue recognition criteria have been met.

If we determine that the customer has the contractual right to take possession of our software at any time during the hosting period 
without significant penalty, and can feasibly maintain the software on the customer’s hardware or enter into another arrangement with 
a third party to host the software, we recognize the license, professional services and hosting services revenues pursuant to SOP 97-2.

Software Services

Some of our software arrangements include services considered essential for the customer to use the software for the customer’s 
purposes. For these software arrangements, both the software license revenue and the services revenue are recognized as the services 
are performed using the percentage-of-completion contract accounting method. When software services are not considered essential, 
the fee allocable to the service element is recognized as revenue as we perform the services.

Computer Hardware Equipment

Revenue allocable to computer hardware equipment, which is based on VSOE, is recognized when we deliver the equipment and 
collection is probable.

Postcontract Customer Support

Our customers generally enter into PCS agreements when they purchase our software licenses. Our PCS agreements are typically 
renewable annually. Revenue allocated to PCS is recognized on a straight-line basis over the period the PCS is provided. All 
significant costs and expenses associated with PCS are expensed as incurred. Fair value for the maintenance and support obligations 
for software licenses is based upon the specific sale renewals to customers.

p44

Notes to Financial Statements  2008 Annual Report

Allocation of Revenue in Statement of Operations

In our statements of operations, we allocate revenue to software licenses, software services, maintenance and hardware and other 
based on the VSOE of fair value for elements in each revenue arrangement and the application of the residual method for 
arrangements in which we have established VSOE of fair value for all undelivered elements. In arrangements where we are not able to 
establish VSOE of fair value for all undelivered elements, revenue is first allocated to any undelivered elements for which VSOE of 
fair value has been established. We then allocate revenue to any undelivered elements for which VSOE of fair value has not been 
established based upon management’s best estimate of fair value of those undelivered elements and apply a residual method to 
determine the license fee. Management’s best estimate of fair value of undelivered elements for which VSOE of fair value has not 
been established is based upon the VSOE of similar offerings and other objective criteria.

Appraisal Services:

For our property appraisal projects, we recognize revenue using the proportionate performance method of revenue recognition since 
many of these projects are implemented over one to three year periods and consist of various unique activities. Under this method of 
revenue recognition, we identify each activity for the appraisal project, with a typical project generally calling for bonding, office set 
up, training, routing of map information, data entry, data collection, data verification, informal hearings, appeals and project 
management. Each activity or act is specifically identified and assigned an estimated cost. Costs which are considered to be associated 
with indirect activities, such as bonding costs and office set up, are expensed as incurred. These costs are typically billed as incurred 
and are recognized as revenue equal to cost. Direct contract fulfillment activities and related supervisory costs such as data collection, 
data entry and verification are expensed as incurred. The direct costs for these activities are determined and the total contract value       
is then allocated to each activity based on a consistent profit margin. Each activity is assigned a consistent unit of measure to 
determine progress towards completion and revenue is recognized for each activity based upon the percentage complete as applied to 
the estimated revenue for that activity. Progress for the fulfillment activities is typically based on labor hours or an output measure 
such as the number of parcel counts completed for that activity. Estimated losses on uncompleted contracts are recorded in the 
period in which we first determine that a loss is apparent.

Other:

The majority of deferred revenue consists of unearned support and maintenance revenue that has been billed based on contractual 
terms in the underlying arrangement with the remaining balance consisting of payments received in advance of revenue being earned 
under software licensing, subscription-based services, software and appraisal services and hardware installation. Unbilled revenue is 
not billable at the balance sheet date but is recoverable over the remaining life of the contract through billings made in accordance 
with contractual agreements. The termination clauses in most of our contracts provide for the payment for the fair value of products 
delivered and services performed in the event of an early termination.

Prepaid expenses and other current assets include direct and incremental costs, consisting primarily of commissions associated with 
arrangements for which revenue recognition has been deferred and third party subcontractor payments. Such costs are expensed at 
the time the related revenue is recognized.

USE OF ESTIMATES

The preparation of our financial statements in conformity with accounting principles generally accepted in the United States 
(“GAAP”) requires us to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure          
of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during        
the reporting period. Significant items subject to such estimates and assumptions include the application of the percentage-of-
completion and proportionate performance methods of revenue recognition, the carrying amount and estimated useful lives             
of intangible assets, determination of share-based compensation expense and valuation allowance for receivables. Actual results could 
differ from estimates.

p45

Tyler Technologies  Notes to Financial Statements

PROPERTY AND EQUIPMENT, NET

Property, equipment and purchased software are recorded at original cost and increased by the cost of any significant improvements 
after purchase. We expense maintenance and repairs when incurred. Depreciation and amortization is calculated using the straight-line 
method over the shorter of the asset’s estimated useful life or the term of the lease in the case of leasehold improvements. For 
income tax purposes, we use accelerated depreciation methods as allowed by tax laws.

RESEARCH AND DEVELOPMENT COSTS

We expensed research and development costs of $7.3 million during 2008, $4.4 million during 2007 and $3.3 million during 2006.
In 2008 and 2007, we reduced our research and development expense by approximately $1.8 million and $1.6 million, respectively, 
which was the amount earned under the terms of our strategic alliance with a development partner.

INCOME TAXES

Income taxes are accounted for under the asset and liability method. Deferred taxes arise because of different treatment between 
financial statement accounting and tax accounting, known as “temporary differences.” We record the tax effect of these temporary 
differences as “deferred tax assets” (generally items that can be used as a tax deduction or credit in the future periods) and “deferred 
tax liabilities” (generally items that we received a tax deduction for, which have not yet been recorded in the income statement). The 
deferred tax assets and liabilities are measured using enacted tax rules and laws that are expected to be in effect when the temporary 
differences are expected to be recovered or settled. A valuation allowance would be established to reduce deferred tax assets if it is 
likely that a deferred tax asset will not be realized.

SHARE-BASED COMPENSATION

We have a stock option plan that provides for the grant of stock options to key employees, directors and non-employee consultants. 
Stock options vest after three to five years of continuous service from the date of grant and have a contractual term of ten years.        
We account for share-based compensation utilizing the fair value recognition provisions of SFAS No. 123R, “Share-Based Payment.” 
See Note 10 – “Share-Based Compensation” for further information.

SEGMENT AND RELATED INFORMATION

Although we have a number of operating divisions, separate segment data has not been presented as they meet the criteria for 
aggregation as permitted by SFAS No. 131, “Disclosures About Segments of an Enterprise and Related Information.”

GOODWILL AND OTHER INTANGIBLE ASSETS

We have used the purchase method of accounting for all of our business combinations. Our business acquisitions result in the 
allocation of the purchase price to goodwill and other intangible assets. We first allocate the cost of acquired companies to 
identifiable assets based on estimated fair values. The excess of the purchase price over the fair value of identifiable assets acquired, net 
of liabilities assumed, is recorded as goodwill.

Under SFAS No. 142, “Goodwill and Other Intangible Assets,” we evaluate goodwill for impairment annually as of April, or more 
frequently if impairment indicators arise. An impairment loss is recognized to the extent that the carrying amount exceeds the asset’s 
fair value. The fair values calculated in our impairment tests are determined using discounted cash flow models involving several 
assumptions. These assumptions include, but are not limited to, anticipated operating income growth rates, our long-term anticipated 
operating income growth rate and the discount rate. The assumptions that are used are based upon what we believe a hypothetical 
marketplace participant would use in estimating fair value. In the implementation of SFAS No. 142, we identified two reporting 
units for impairment testing. The appraisal services and appraisal software stand-alone business unit qualified as a reporting unit since 
it is one level below an operating segment, discrete financial information exists for the business unit and the executive management 
group directly reviews this business unit. The other software business units were aggregated into the other single reporting unit. The 

p46

Notes to Financial Statements  2008 Annual Report

appraisal services and appraisal software stand-alone business unit is organized in such a manner that both of its revenue sources are 
tightly integrated with each other and discrete financial information at the operating profit level does not exist for this business unit’s 
respective revenue sources. There have been no significant impairments of goodwill or other intangibles.

IMPAIRMENT OF LONG-LIVED ASSETS

We periodically evaluate whether current facts or circumstances indicate that the carrying value of our property and equipment or 
other long-lived assets to be held and used may not be recoverable. If such circumstances are determined to exist, we measure the 
recoverability of assets to be held and used by a comparison of the carrying amount of the asset or appropriate grouping of assets and 
the estimated undiscounted future cash flows expected to be generated by the assets. If the carrying amount of the assets exceeds their 
estimated future cash flows, an impairment charge is recognized for the amount by which the carrying amount of the assets exceeds 
the fair value of the assets. Assets to be disposed of would be separately presented in the balance sheet and reported at the lower of 
the carrying amount or fair value less costs to sell, and are no longer depreciated. The assets and liabilities of a disposed group 
classified as held for sale would be presented separately in the appropriate asset and liability sections of the balance sheet. There have 
been no significant impairments of long-lived assets.

COSTS OF COMPUTER SOFTWARE

Software development costs have been accounted for in accordance with SFAS No. 86, “Accounting for the Costs of Computer 
Software to be Sold, Leased, or Otherwise Marketed.” Under SFAS No. 86, capitalization of software development costs begins upon 
the establishment of technological feasibility and prior to the availability of the product for general release to customers. We did not 
capitalize any software development costs in 2008. We capitalized software development costs of approximately $167,000 during 
2007, and $236,000 during 2006. Software development costs primarily consist of personnel costs and rent for related office space. 
We begin to amortize capitalized costs when a product is available for general release to customers. Amortization expense is 
determined on a product-by-product basis at a rate not less than straight-line basis over the product’s remaining estimated economic 
life, but not to exceed five years. Amortization of software development costs was approximately $4.7 million in 2008, $4.6 million 
in 2007, and $5.1 million in 2006 and is included in cost of software license revenue in the accompanying statements of operations.

FAIR VALUE OF FINANCIAL INSTRUMENTS

Cash and cash equivalents, accounts receivables, accounts payables, short-term obligations, deferred revenues and certain other assets          
at cost approximate fair value because of the short maturity of these instruments. In accordance with SFAS No. 157 “Fair Value 
Measurements,” our investments available-for-sale are recorded at fair value as of December 31, 2008 based upon the level of judgment 
associated with the inputs used to measure their fair value. See Note 3 – “Fair Value of Financial Instruments” for further information.

CONCENTRATIONS OF CREDIT RISK AND UNBILLED RECEIVABLES

Concentrations of credit risk with respect to receivables are limited due to the size and geographical diversity of our customer base. 
Historically, our credit losses have not been significant. As a result, we do not believe we have any significant concentrations of credit 
risk as of December 31, 2008.

We maintain allowances for doubtful accounts and sales adjustments, which are provided at the time the revenue is recognized. Since 
most of our customers are domestic governmental entities, we rarely incur a loss resulting from the inability of a customer to make 
required payments. Events or changes in circumstances that indicate that the carrying amount for the allowances for doubtful 
accounts and sales adjustments may require revision, include, but are not limited to, deterioration of a customer’s financial condition, 
failure to manage our customer’s expectations regarding the scope of the services to be delivered, and defects or errors in new versions 
or enhancements of our software products. The following table summarizes the changes in the allowances for doubtful accounts and 
sales adjustments:

p47

Tyler Technologies  Notes to Financial Statements

Years ended December 31, 

Balance at beginning of year 
Provisions for losses – accounts receivable 
Collection of accounts previously written off 
Deductions for accounts charged off or credits issued 
Balance at end of year 

2008 

2007 

2006

$  1,851 
  1,764 
10 
  (1,510) 
$  2,115 

$ 2,971 
753 
– 
  (1,873) 
$ 1,851 

$  1,991
  2,077
11
  (1,108)
$  2,971

The termination clauses in most of our contracts provide for the payment for the fair value of products delivered or services 
performed in the event of early termination. Our property appraisal outsourcing service contracts can range up to three years and, in 
a few cases, as long as five years in duration. In connection with these contracts, as well as certain software service contracts, we may 
perform work prior to when the software and services are billable and/or payable pursuant to the contract. We have historically 
recorded such unbilled receivables (costs and estimated profit in excess of billings) in connection with (1) property appraisal services 
contracts accounted for using proportionate performance accounting in which the revenue is earned based upon activities performed 
in one accounting period but the billing normally occurs shortly thereafter and may span another accounting period; (2) software 
services contracts accounted for using the percentage-of-completion method of revenue recognition using labor hours as a measure of 
progress towards completion in which the services are performed in one accounting period but the billing for the software element of 
the arrangement may be based upon the specific phase of the implementation; (3) software revenue for which we have objective 
evidence that the customer-specified objective criteria has been met but the billing has not yet been submitted to the customer; and 
(4) in a limited number of cases, we may grant extended payment terms generally to existing customers with whom we have a 
long-term relationship and favorable collection history. In addition, certain of our property appraisal outsourcing contracts are 
required by law to have an amount withheld from a progress billing (generally a 10% retention) until final and satisfactory project 
completion is achieved, typically upon the completion of fieldwork or formal hearings.

In connection with this activity, we have recorded unbilled receivables of $13.7 million and $11.2 million at December 31, 2008 and 
2007, respectively. We also have recorded retention receivable of $1.5 million and $3.9 million at December 31, 2008 and 2007, 
respectively, and these retentions become payable upon the completion of the contract or completion of our field work and formal 
hearings. Unbilled receivables and retention receivables expected to be collected in excess of one year have been classified as accounts 
receivable, long-term portion in the accompanying balance sheets.

INDEMNIFICATION

Most of our software license agreements indemnify our customers in the event that the software sold infringes upon the intellectual 
property rights of a third party. These agreements typically provide that in such event we will either modify or replace the software     
so that it becomes non-infringing or procure for the customer the right to use the software. We have recorded no liability associated 
with these indemnifications, as we are not aware of any pending or threatened infringement actions that are possible losses. We 
believe the estimated fair value of these intellectual property indemnification clauses is minimal.

We have also agreed to indemnify our officers and board members if they are named or threatened to be named as a party to any 
proceeding by reason of the fact that they acted in such capacity. A form of the indemnification agreement was filed as Exhibit 10.1 
to our Form 10-K for the year ended December 31, 2002. We maintain directors’ and officers’ insurance coverage to protect against           
any such losses. We have recorded no liability associated with these indemnifications. Because of our insurance coverage, we believe 
the estimated fair value of these indemnification agreements is minimal.

p48

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to Financial Statements  2008 Annual Report

NEW ACCOUNTING PRONOUNCEMENTS

In December 2007, the Financial Accounting Standards Board (“FASB”) issued SFAS No. 141R “Business Combinations.” SFAS 
No. 141R changes the accounting for business combinations including the measurement of acquirer shares issued in consideration for 
a business combination, the recognition of contingent consideration, the accounting for pre-acquisition gain and loss contingencies, 
the recognition of capitalized in-process research and development, the accounting for acquisition-related restructuring cost accruals, 
the treatment of acquisition related transaction costs and the recognition of changes in the acquirer’s income tax valuation allowance. 
SFAS No. 141R is effective for fiscal years beginning after December 15, 2008, with early adoption prohibited. The adoption of 
SFAS No. 141R is not expected to have a material impact on our financial statements or related disclosures.

In April 2008, the FASB issued FASB Staff Position (“FSP”) No. 142-3, “Determination of the Useful Life of Intangible Assets.”   
FSP No. 142-3 amends the factors an entity should consider in developing renewal or extension assumptions used in determining the 
useful life of recognized intangible assets under FASB Statement No. 142, “Goodwill and Other Intangible Assets.” This new 
guidance applies prospectively to intangible assets that are acquired individually or with a group of other assets in business combinations 
and asset acquisitions. FSP No. 142-3 is effective for financial statements issued for fiscal years and interim periods beginning after 
December 15, 2008. Early adoption is prohibited. The adoption of FSP No. 142-3 is not expected to have a material impact on our 
financial statements or related disclosures.

2 ACQUISITIONS

In August 2008, we completed the acquisition of all the capital stock of School Information Systems, Inc. (“SIS”) which develops 
and sells a full suite of student information and financial management systems for K-12 schools. The purchase price, including 
transaction costs and excluding cash balances acquired, was approximately $9.9 million in cash and approximately 70,000 shares of 
Tyler common stock valued at $1.2 million.

In the first quarter of 2008, we completed the acquisitions of all of the capital stock of VersaTrans Solutions Inc. (“VersaTrans”)      
and certain assets of Olympia Computing Company, Inc. d/b/a Schoolmaster (“Schoolmaster”). VersaTrans is a provider of student 
transportation management software solutions for school districts and school transportation providers across North America, 
including solutions for school bus routing and planning, redistricting, GPS fleet tracking, fleet maintenance and field trip planning. 
Schoolmaster provides a full suite of student information systems, which manage such functions as grading, attendance, scheduling, 
guidance, health, admissions and fund raising. The combined purchase price for these transactions excluding cash acquired and 
including transaction costs, was approximately $13.9 million in cash and approximately 126,000 shares of Tyler common stock 
valued at $1.7 million.

Our balance sheet as of December 31, 2008 reflects the allocation of the purchase price to the assets acquired and liabilities assumed 
based on their estimated fair values at the dates of acquisition. In connection with these three transactions we acquired total tangible 
assets of approximately $3.5 million and assumed total liabilities of approximately $8.2 million. We recorded goodwill of 
$17.1 million, $7.8 million of which is expected to be deductible for tax purposes, and other intangible assets of $14.3 million. The 
$14.3 million of intangible assets is attributable to acquired software, customer relationships and trade name that will be amortized 
over a weighted average period of approximately 10 years.

The operating results of these acquisitions are included in our results of operations since their respective dates of acquisition. We 
believe these acquisitions will complement our business model by expanding our presence in the education market and will give us 
additional opportunities to provide our customers with solutions tailored specifically for local governments.

In September 2007, we completed the acquisition of all the capital stock of EDP Enterprises, Inc. (“EDP”), which develops and sells 
financial and student information and management systems for public school districts in Texas. In February 2007, we completed the 
acquisition of all of the capital stock of Advanced Data Systems, Inc. (“ADS”), which develops and sells fund accounting solutions, 
primarily in New England. The combined purchase price, including transaction costs along with an office building used in ADS’s business 
and excluding cash balances acquired, for these acquisitions as well as miscellaneous other software asset purchases was $9.0 million.

p49

Tyler Technologies  Notes to Financial Statements

3 FAIR VALUE OF FINANCIAL INSTRUMENTS

In 2006 the FASB issued SFAS No. 157, “Fair Value Measurements.” SFAS No. 157 does not establish requirements for any new 
fair value measurements, but it does apply to existing accounting pronouncements in which fair value measurements are already 
required. SFAS No. 157 defines fair value, establishes a framework for measuring fair value in accordance with accounting principles 
generally accepted in the United States, and expands disclosures about fair value measurements. We adopted the principles of SFAS 
No. 157 as of January 1, 2008, for financial instruments.

SFAS No. 157 establishes a three-tier fair value hierarchy, which prioritize the inputs used in measuring fair value. These tiers include 
the following:

  Level 1 – Inputs are unadjusted, quoted prices in active markets for identical assets or liabilities at the measurement date;

  Level 2 – Inputs other than Level 1 inputs that are either directly or indirectly observable; and

  Level 3 – Unobservable inputs, for which little or no market data exist, therefore requiring an entity to develop its own 

assumptions.

As of December 31, 2008 we held certain items that are required to be measured at fair value on a recurring basis. The fair value of 
these financial assets was determined using the following inputs at December 31, 2008: 

Quoted Prices 

Significant  

Significant

Cash and cash equivalents 
Short–term investments available-for-sale 
Non–current investments available-for-sale 

Total 

$  6,844 
775 
  3,779 
$ 11,398 

in Active Markets  Other Observable  Unobservable
for Identical Assets 
(Level 1) 

Inputs  
(Level 2) 

Inputs
(Level 3)

$ 6,844 
775 
– 
$ 7,619 

$ 

$ 

– 
– 
– 
– 

$ 

–
–
  3,779
$ 3,779

Cash and cash equivalents consist primarily of money market funds with original maturity dates of three months or less, for which we 
determine fair value through quoted market prices.

Investments available-for-sale consist of auction rate municipal securities (“ARS”) which are collateralized debt obligations supported 
by municipal and state agencies and do not include mortgage-backed securities. Short-term investments available-for-sale consists of 
ARS which were sold at par during the period January 1, 2009 through February 20, 2009.

All of our non-current ARS are reflected at estimated fair value in the balance sheet at December 31, 2008. In prior periods, due to 
the auction process which took place every 28 to 35 days for most ARS, quoted market prices were readily available, which would 
have qualified as Level 1 under SFAS No. 157. However, due to recent events in credit markets beginning during the first quarter of 
2008, the auction events for most of these securities failed. Therefore, quoted prices in active markets are no longer available and we 
determined the estimated fair values of these securities utilizing a discounted trinomial model. The model considers the probability of 
three potential occurrences for each auction event through the maturity date of each ARS. The three potential outcomes for each 
auction are (i) successful auction/early redemption, (ii) failed auction and (iii) issuer default. Inputs in determining the probabilities 
of the potential outcomes include but are not limited to, the securities’ collateral, credit rating, insurance, issuer’s financial standing, 
contractual restrictions on disposition and the liquidity in the market. The fair value of each ARS is determined by summing the 
present value of the probability-weighted future principal and interest payments determined by the model.

In association with this estimate of fair value, we have recorded an after tax temporary unrealized loss on our non-current ARS of 
$387,000, net of related tax effects of $209,000 in 2008, which is included in accumulated other comprehensive loss on our balance 
sheet. As of December 31, 2008 we have continued to earn and collect interest on all of our ARS. We believe that this temporary 
decline in fair value is due entirely to liquidity issues, because the underlying assets of these securities are supported by municipal and 
state agencies and do not include mortgage-backed securities, have redemption features which call for redemption at 100% of par 
value and have a current credit rating of A or AAA. The ratings on the ARS take into account credit support through insurance 

p50

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to Financial Statements  2008 Annual Report

policies guaranteeing each of the bonds’ payment of principal and accrued interest, if it becomes necessary. In addition, we do not 
plan to sell any of the ARS prior to maturity at an amount below the original purchase value and, at this time, do not deem it 
probable that we will receive less than 100% of the principal and accrued interest. Based on our cash and cash equivalents balance of 
$6.8 million, expected operating cash flows and the liquidation of $775,000 of ARS subsequent to the period ending December 31, 
2008, we do not believe a lack of liquidity associated with our ARS will adversely affect our ability to conduct business, and believe 
we have the ability to hold the securities throughout the currently estimated recovery period. We have classified these securities as 
non-current because we believe the market for these securities may take in excess of twelve months to fully recover. We will continue 
to evaluate any changes in the market value of our non-current ARS and in the future, depending upon existing market conditions, 
we may be required to record an other-than-temporary decline in market value.

The following table reflects the activity for assets measured at fair value using Level 3 inputs for the year ended December 31, 2008:

Balance as of December 31, 2007 
Transfers into level 3 
Transfers out of level 3 
Unrealized losses included in accumulated other comprehensive loss   
Balance as of December 31, 2008 

4 PROPERTY AND EQUIPMENT, NET

Property and equipment, net consists of the following at December 31:

Land  
Computer equipment and purchased software 
Furniture and fixtures 
Building and leasehold improvements 
Transportation equipment 

Accumulated depreciation and amortization 
  Property and equipment, net 

$ 
–
  5,150
(775)
(596)
$ 3,779

Useful Lives  
(years) 

2008 

2007

– 
3–5 
5 
5–35 
5 

$  3,349 
  19,553 
  5,103 
  16,248 
266 
  44,519 
  (17,997) 
$ 26,522 

$ 
179
  18,502
4,625
4,099
279
  27,684
  (17,858)
$  9,826

Depreciation expense was $3.5 million during 2008, $2.8 million during 2007, and $2.4 million during 2006.

We purchased an office building in Yarmouth, Maine in mid-2008 which is leased to third-party tenants. These leases expire between 
2011 and 2013 and are expected to provide rental income of approximately $1.3 million during both 2009 and 2010, $877,000 
during 2011, $406,000 during 2012 and $169,000 during 2013. Upon expiration of these agreements we expect to begin occupying 
the facility. Rental income associated with these leases in 2008 was $662,000 and was included as a reduction of selling, general and 
administrative expenses.

p51

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Tyler Technologies  Notes to Financial Statements

5 GOODWILL AND OTHER INTANGIBLE ASSETS

Intangible assets and related accumulated amortization consists of the following at December 31:

Gross carrying amount of acquisition intangibles:
  Goodwill 
  Customer related intangibles 
  Software acquired 
  Trade name 
  Lease acquired 

Accumulated amortization 
  Acquisition intangibles, net 

Post acquisition software development costs 
Accumulated amortization 
  Post acquisition software costs, net 

2008 

2007

$  88,791 
  38,887 
  22,143 
1,971 
1,387 
  153,179 
  (30,825) 
$ 122,354 

$  36,701 
  (35,243) 
$  1,458 

$ 71,677
  26,858
  20,093
  1,681
–
 120,309
  (26,450)
$ 93,859

$ 36,701
  (30,515)
$  6,186

Total amortization expense for acquisition related intangibles and post acquisition software development costs was $9.1 million 
during 2008, $8.4 million during 2007, and $7.7 million during 2006.

The allocation of acquisition intangible assets is summarized in the following table:

Non-amortizable intangibles:
  Goodwill 
Amortizable intangibles:
  Customer related intangibles 
  Software acquired 
  Trade name 
  Lease acquired 

December 31, 2008 

December 31, 2007 

Gross 
Carrying 
Amount 

Weighted 
Average 
Amortization 
Period 

Accumulated 
Amortization 

Gross 
Carrying 
Amount 

Weighted 
Average 
Amortization 
Period  

Accumulated
Amortization

$ 88,791 

– 

$ 

– 

$ 71,677 

– 

$ 

–

  38,887 
  22,143 
  1,971 
  1,387 

 18 years 
  5 years 
 19 years 
  5 years 

  11,449 
  18,489 
749 
138 

  26,858 
  20,093 
  1,681 
– 

 21 years 
  5 years 
 21 years 
– 

  9,152
 16,691
607
–

The changes in the carrying amount of goodwill for the two years ended December 31, 2008 are as follows:

Balance as of  December 31, 2006 
  Goodwill acquired during the year related to the purchase of ADS  
  Goodwill acquired during the year related to the purchase of EDP  
  Other 

Balance as of December 31, 2007 
  Goodwill acquired during the year related to the purchase of VersaTrans   
  Goodwill acquired during the year related to the purchase of SIS 
  Goodwill acquired during the year related to the purchase of Schoolmaster 
  Other 
Balance as of December 31, 2008 

$ 66,127
  2,240
  3,187
123

  71,677
  9,278
  6,351
  1,475
10
$ 88,791

p52

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to Financial Statements  2008 Annual Report

Estimated annual amortization expense relating to acquisition intangibles, including acquired software for which the amortization 
expense is recorded as cost of revenues and acquired leases for which amortization expense is recorded as selling, general and 
administrative expenses, is as follows:

Years ending December 31,

2009  
2010  
2011  
2012  
2013  

6 ACCRUED LIABILITIES

Accrued liabilities consist of the following at December 31:

Accrued wages, bonuses and commissions 
Other accrued liabilities 
Accrued treasury stock purchases 
Accrued health claims 
Accrued third party contract costs 

7 SHORTTERM OBLIGATION

$ 4,093
  4,093
  3,510
  3,228
  2,679

2008 

$ 13,908 
   4,474  
  1,263  
  1,921 
  1,347 
$ 22,913  

2007

$ 10,029
   3,744
  2,126
  1,806
  1,200
$ 18,905

On October 20, 2008, we entered into a revolving bank credit agreement (the “Credit Facility”) and a related pledge and security 
agreement. The Credit Facility matures October 19, 2009 and provides for total borrowings of up to $25.0 million and a $6.0 
million Letter of Credit facility under which the bank will issue cash collateralized letters of credit. Borrowings under the Credit 
Facility bear interest at a rate of either LIBOR plus 1% or prime rate minus 1.5%. As of December 31, 2008, our effective interest 
rate was 1.47% under the Credit Facility. The effective average interest rate for borrowings during the period October 20 through 
December 31, 2008 was 2.1%. The Credit Facility is secured by substantially all of our personal property. The Credit Facility requires 
us to maintain certain financial ratios and other financial conditions and prohibits us from making certain investments, advances, 
cash dividends or loans, restricts the amount of our common stock we may purchase and limits incurrence of additional indebtedness 
and liens. As of December 31, 2008, we were in compliance with those covenants.

As of December 31, 2008, we had outstanding borrowings of $8.0 million and unused available borrowing capacity of $17.0 million 
under the Credit Facility. In addition, as of December 31, 2008, our bank had issued outstanding letters of credit totaling            
$5.1 million to secure surety bonds required by some of our customer contracts. These letters of credit have been collateralized by 
restricted cash balances invested in a certificate of deposit and expire through mid-2009. The carrying amount of the Credit Facility 
approximates fair value due to the short-term nature of the instrument.

p53

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Tyler Technologies  Notes to Financial Statements

8 INCOME TAX

The income tax provision (benefit) on income from operations consists of the following:

Years ended December 31, 

2008 

2007 

2006

Current:
  Federal  
  State  

Deferred   

$ 14,320 
  2,245 
  16,565 
  (2,151) 
$ 14,414 

$ 10,593 
  2,084 
  12,677 
  (1,598) 
$ 11,079 

Reconciliation of the U.S. statutory income tax rate to our effective income tax expense rate for operations follows:

Years ended December 31, 

Income tax expense at statutory rate 
State income tax, net of federal income tax benefit 
Non-deductible business expenses 
Qualified manufacturing activities 
Other, net  

2008 

2007 

$ 10,247 
  1,089 
  3,988 
(700) 
(210) 
$ 14,414 

$ 10,003 
  1,321 
608 
(490) 
(363) 
$ 11,079 

$ 9,701
  1,312
 11,013
  (2,520)
$ 8,493

2006

$ 7,999
430
518
(263)
(191)
$ 8,493

In 2008, non-deductible business expenses include the impact of a non-cash legal settlement related to warrants charge of $9.0 million, 
which was not tax deductible. See Note 14 – “Commitments and Contingencies” for more information.

Slightly less than half of our unvested stock option awards qualify as an incentive stock option (“ISO”) for income tax purposes.        
As such, a tax benefit is not recorded at the time the compensation cost related to the options is recorded for book purposes due to 
the fact that an ISO does not ordinarily result in a tax benefit unless there is a disqualifying disposition. Stock option grants of 
non-qualified options result in the creation of a deferred tax asset, which is a temporary difference, until the time that the option is 
exercised. Due to the treatment of ISOs for tax purposes, our effective tax rate from year to year is subject to variability.

The tax effects of the major items recorded as deferred tax assets and liabilities as of December 31 are:

Deferred income tax assets:
  Operating expenses not currently deductible 
  Employee benefit plans 
  Capital loss carryforward 
  Property and equipment 

  Total deferred income tax assets 

Deferred income tax liabilities:

Intangible assets 

  Other 

  Total deferred income tax liabilities 

Net deferred income tax liabilities 

2008 

2007

$  1,466 
  2,528 
221 
203 
  4,418 

  (9,697) 
(181) 
  (9,878) 
$ (5,460) 

$  1,502
  1,687
–
114
  3,303

  (8,504)
(167)
  (8,671)
$ (5,368)

Although realization is not assured, we believe it is more likely than not that all the deferred tax assets at December 31, 2008 and 2007 
will be realized. Accordingly, we believe no valuation allowance is required for the deferred tax assets. However, the amount of the 
deferred tax asset considered realizable could be adjusted in the future if estimates of reversing taxable temporary differences are revised.

No reserves for uncertain income tax positions have been recorded pursuant to Financial Standards Accounting Board Interpretation 
(“FIN”) No. 48, “Accounting for Uncertainty in Income Taxes.”

p54

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to Financial Statements  2008 Annual Report

We are subject to U.S. federal tax as well as income tax of multiple state and local jurisdictions. We are no longer subject to United 
States federal income tax examinations for years before 2006 and are no longer subject to state and local income tax examinations by 
tax authorities for the years before 2004.

We paid income taxes, net of refunds received, of $15.7 million in 2008, $8.7 million in 2007, and $10.4 million in 2006.

9 SHAREHOLDERS’ EQUITY

The following table details activity in our common stock:

2008 

2007 

2006 

Years ended December 31, 

Shares 

Amount 

Shares 

Amount 

Shares 

Amount

Purchases of common stock 
Stock option exercises 
Employee stock plan purchases 
Shares issued for acquisitions 
Shares issued in connection with legal settlement 

  (4,283) 
379 
101 
196 
802 

$ (58,984) 
1,815 
1,190 
2,863 
  11,050 

 (1,250) 
878 
100 
– 
– 

$ (16,163) 
3,589 
1,117 
– 
– 

 (1,033) 
  623 
  102 
  325 
– 

$ (10,531)
2,916
940
2,891
–

Subsequent to December 31, 2008 and through February 20, 2009, we repurchased 419,000 shares for an aggregate purchase price    
of $5.1 million. As of February 20, 2009 we had authorization from our board of directors to repurchase up to 1.1 million additional 
shares of our common stock.

On June 27, 2008, we settled outstanding litigation related to two Stock Purchase Warrants owned by Bank of America, N. A. 
(“BANA”). In July 2008, as a result of this settlement, BANA paid us $2.0 million and we issued to BANA 801,883 restricted shares 
of Tyler common stock. See Note 14 – “Commitments and Contingencies” for further information.

10 SHAREBASED COMPENSATION

Share-Based Compensation Plan

We have a stock option plan that provides for the grant of stock options to key employees, directors and non-employee consultants. 
Stock options vest after three to five years of continuous service from the date of grant and have a contractual term of ten years.   
Once options become exercisable, the employee can purchase shares of our common stock at the market price on the date we granted 
the option. We account for share-based compensation utilizing the fair value recognition provisions of SFAS No. 123R, “Share-
Based Payment.”

As of December 31, 2008, there were 996,000 shares available for future grants under the plan from the 11.0 million shares 
previously approved by the stockholders.

Determining Fair Value Under SFAS No. 123R

Valuation and Amortization Method. We estimate the fair value of share-based awards granted using the Black-Scholes option 
valuation model. We amortize the fair value of all awards on a straight-line basis over the requisite service periods, which are generally 
the vesting periods.

Expected Life. The expected life of awards granted represents the period of time that they are expected to be outstanding. In 
December 2007, Staff Accounting Bulletin (“SAB”) No. 110 was issued which extends the use of the “simplified” method for those 
companies that conclude that it is not reasonable to base its estimate of expected life of options on its historical share option exercise 
experience. We have used the “simplified” method to estimate expected life since adopting SFAS No. 123R due to insufficient 
historical exercise data. In the late 1990s we made significant changes to our business and growth strategy and as a result our current 
optionee group has not been in place long enough to generate sufficient historical data to estimate the expected period of time an 
option award would be expected to be outstanding.

p55

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Tyler Technologies  Notes to Financial Statements

Expected Volatility. Using the Black-Scholes option valuation model, we estimate the volatility of our common stock at the date of 
grant based on the historical volatility of our common stock.

Risk-Free Interest Rate. We base the risk-free interest rate used in the Black-Scholes option valuation model on the implied yield 
currently available on U.S. Treasury zero-coupon issues with an equivalent remaining term equal to the expected life of the award.

Expected Dividend Yield. We have not paid any cash dividends on our common stock in the last ten years and we do not anticipate 
paying any cash dividends in the foreseeable future. Consequently, we use an expected dividend yield of zero in the Black-Scholes 
option valuation model.

Expected Forfeitures. We use historical data to estimate pre-vesting option forfeitures. We record stock-based compensation only for 
those awards that are expected to vest.

The following weighted average assumptions were used for options granted:

Years ended December 31, 

Expected life (in years) 
Expected volatility 
Risk-free interest rate 
Expected forfeiture rate 

2008 

2007 

2006

6.5 
  40.9% 
3.5% 
3% 

6.5 
  42.6% 
4.5% 
3% 

6
45.0%
4.9%
3%

Share-Based Compensation Under SFAS No. 123R

The following table summarizes share-based compensation expense related to share-based awards under SFAS No. 123R which is 
recorded in the statement of operations:

Years ended December 31, 

Cost of software services, maintenance and subscriptions   
Selling, general and administrative expense 
  Total share-based compensation expense 
Tax benefit 
  Net decrease in net income 

Stock Option Activity

Options granted, exercised, forfeited and expired are summarized as follows:

2008 

2007 

2006

$  364 
  3,456 
  3,820 
(846) 
$ 2,974 

$  227 
  2,138 
  2,365 
(451) 
$ 1,914 

$  147
  1,813
  1,960
(336)
$ 1,624

Number 
of Shares 

Weighted Average  Contractual Life 

Exercise Price 

(Years)  

Weighted Average 
Remaining 

Aggregate
Intrinsic
Value

Outstanding at December 31, 2005 
  Granted 
  Exercised 
  Forfeited 
  Expired  
Outstanding at December 31, 2006 
  Granted 
  Exercised 
  Forfeited 
Outstanding at December 31, 2007 
  Granted 
  Exercised  
  Forfeited 
Outstanding at December 31, 2008 
Exercisable at December 31, 2008 

p56

  4,608 
  237 
  (623) 
  (127) 
(8) 
  4,087 
  773 
  (878) 
(10) 
  3,972 
  1,750 
  (379) 
(34) 
  5,309 
  2,463 

$ 4.99
 10.76
  4.68
  6.42
  5.21
  5.32
 13.42
  4.09
  8.29
  7.16
 14.38
  4.79
 10.82
  9.69 
$ 5.71 

7 
5 

$ 17,474
$ 15,656

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to Financial Statements  2008 Annual Report

As of December 31, 2008, we had unvested options to purchase 2.8 million shares with a weighted average grant date fair value of 
$6.28. As of December 31, 2008, we had $14.3 million of total unrecognized compensation cost related to unvested options, net of 
expected forfeitures, which is expected to be amortized over a weighted average amortization period of 3.9 years.

Other information pertaining to option activity was as follows during the twelve months ended December 31:

Weighted average grant-date fair value of stock options granted 
Total fair value of stock options vested 
Total intrinsic value of stock options exercised 

Employee Stock Purchase Plan

2008 

$  6.73 
  2,600 
  3,929 

2007 

$  6.69 
  1,710 
  8,793 

2006

$  6.13
  1,757
  4,227

Under our Employee Stock Purchase Plan (“ESPP”) participants may contribute up to 15% of their annual compensation to 
purchase common shares of Tyler. The purchase price of the shares is equal to 85% of the closing price of Tyler shares on the last day 
of each quarterly offering period. As of December 31, 2008, there were 446,000 shares available for future grants under the ESPP 
from the 1.0 million shares originally reserved for issuance.

11 EARNINGS PER SHARE

Basic earnings and diluted earnings per share data were computed as follows:

Years ended December 31, 

Numerator for basic and diluted earnings per share
  Net income 
Denominator:
  Weighted-average basic common shares outstanding 
  Assumed conversion of dilutive securities:

  Stock options 
  Warrants 

  Potentially dilutive common shares 
  Denominator for diluted earnings per share – Adjusted weighted-average shares 
Earnings per common share:

  Basic  
  Diluted 

2008 

2007 

2006

$ 14,862 

$ 17,501 

$ 14,362

  37,714 

  38,735 

  38,817

  1,470 
– 
  1,470 
  39,184 

$  0.39 
$  0.38 

  1,715 
902 
  2,617 
  41,352 

$  0.45 
$  0.42  

  1,799
  1,252
  3,051
  41,868

$  0.37
$  0.34

Stock options representing the right to purchase common stock of 1.6 million shares in 2008, 128,000 shares in 2007, and 13,000 
shares in 2006, were not included in the computation of diluted earnings per share because their inclusion would have had an 
antidilutive effect.

12 LEASES

We lease office facilities for use in our operations, as well as transportation, computer and other equipment. We also have an office 
facility lease agreement with a shareholder. Most of our leases are noncancelable operating lease agreements and they expire at various 
dates through 2013. In addition to rent, the leases generally require us to pay taxes, maintenance, insurance and certain other 
operating expenses.

Rent expense was approximately $5.9 million in 2008, and $4.9 million in both 2007 and 2006, which included rent expense 
associated with related party lease agreements of $1.8 million in both 2008 and in 2007, and $1.7 million in 2006.

p57

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Tyler Technologies  Notes to Financial Statements

Future minimum lease payments under all noncancelable leases at December 31, 2008 are as follows:

Years ending December 31, 

2009  
2010  
2011  
2012  
2013  
Thereafter  

$  5,931 
  4,489 
  3,271 
  2,153 
567 
– 
$ 16,411

Included in future minimum lease payments are noncancelable payments due to related parties of $1.7 million in 2009, $579,000 in 
2010 and none thereafter.

13 EMPLOYEE BENEFIT PLANS

We provide a defined contribution plan for the majority of our employees meeting minimum service requirements. The employees 
can contribute up to 30% of their current compensation to the plan subject to certain statutory limitations. We contribute up to a 
maximum of 2.5% of an employee’s compensation to the plan. We made contributions to the plan and charged operations $2.0 
million during 2008, $1.7 million during 2007, and $1.6 million during 2006.

14 COMMITMENTS AND CONTINGENCIES

On November 3, 2008, a putative collective action complaint was filed against us in the United States District Court for the Eastern 
District of Texas on behalf of current and former “customer support analysts,” “client liaisons,” “engineers,” “trainers,” and 
“education services specialists.” The petition alleges that we misclassified these groups of employees as “exempt” rather than 
“non-exempt” under the Fair Labor Standards Act; therefore, the petition alleges that we failed to properly pay overtime wages. The 
suit was initiated by six former employees working out of our Longview, Texas, office and seeks to recover damages in the form of 
lost overtime pay since October 31, 2005, liquidated damages equal to the amount of lost overtime pay, interest, costs, and attorneys’ 
fees. We intend to vigorously defend the action. Given the preliminary nature of the alleged claims and the inherent unpredictability   
of litigation, we cannot at this time estimate the possible outcome of any such action.

On June 27, 2008, we settled outstanding litigation related to two Stock Purchase Warrants (the “Warrants”) owned by Bank of 
America, N. A. (“BANA”). As disclosed in prior SEC filings, the Warrants entitled BANA to acquire 1.6 million shares of Tyler 
common stock at an exercise price of $2.50 per share. The Warrants expired on September 10, 2007. Prior to their expiration, BANA 
attempted to exercise the Warrants; however, the parties disputed whether or not BANA’s exercise was effective. We filed suit for 
declaratory judgment seeking a court’s determination on the matter, and BANA asserted numerous counterclaims against us, 
including breach of contract and misrepresentation.

Following court-ordered mediation, in July 2008, BANA paid us $2.0 million and we issued to BANA 801,883 restricted shares of 
Tyler common stock. Accordingly, as a result of the settlement, we recorded a non-cash legal settlement related to warrants charge of 
$9.0 million, which is not tax deductible.

Other than ordinary course, routine litigation incidental to our business and except as described in this Annual Report, there are no 
material legal proceedings pending to which we are party or to which any of our properties are subject.

p58

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to Financial Statements  2008 Annual Report

15 QUARTERLY FINANCIAL INFORMATION UNAUDITED

The following table contains selected financial information from unaudited statements of operations for each quarter of 2008             
and 2007.

2008 

2007 

Quarters ended 

Dec. 31 

Sept. 30 

June 30 (1)  Mar. 31 

Dec. 31 

Sept. 30 

June 30  Mar. 31

Revenues   
Gross profit 
Income before income taxes 
Net income 
Earnings per diluted share 

$ 69,544 
  28,945 
  9,845 
  5,131 
0.14 

$ 68,637 
  29,950 
  12,335 
  6,359 
0.16 

$ 67,569 
  29,089 
  2,026 
246 
0.01 

$ 59,351 
  21,803 
  5,070 
  3,126 
0.08 

$ 60,420 
  24,436 
  10,128 
  6,190 
0.15 

$ 54,932 
  21,630 
  8,369 
  5,160 
0.12 

$ 54,112  $ 50,332
  18,022
  20,337 
  3,923
  6,160 
  2,401
  3,750 
0.06
0.09 

Shares used in computing diluted earnings 
  per share 

  37,604 

  40,019 

  39,633 

  39,527 

  40,358 

  41,395 

  41,448 

  42,066

(1)   On June 27, 2008, we settled outstanding litigation related to Warrants owned by BANA. As disclosed in prior SEC filings, the Warrants entitled 
BANA to acquire 1.6 million shares of Tyler common stock at an exercise price of $2.50 per share. Following court-ordered mediation, in July 
2008, BANA paid us $2.0 million and we issued to BANA 801,883 restricted shares of Tyler common stock. Accordingly, we recorded a non-cash 
legal settlement related to warrants charge of $9.0 million, which is not tax deductible, during the three months ended June 30, 2008.

p59

 
 
 
 
 
 
 
 
 
 
 
 
 
Tyler Technologies  Performance Graph

PERFORMANCE GRAPH

The following table compares total Shareholder returns for Tyler over the last five years to the Standard and Poor’s 500 Stock Index 
and the Standard and Poor’s 600 Information Technology Index assuming a $100 investment made on December 31, 2003. Each       
of the three measures of cumulative total return assumes reinvestment of dividends. The stock performance shown on the graph below 
is not necessarily indicative of future price performance.

Comparison of Cumulative Five Year Total Return

$200

$150

$100

$50

$0

p60

2003

100

100

100

2004

86.81

110.88

106.65

2005

91.17

116.33

106.39

2006

146.00

134.70

116.42

2007

133.85

142.10

127.25

2008

124.40

89.53

75.88

Tyler 

S&P 500 Index

S&P 600 Information 
Technology Index

Corporate Headquarters
5949 Sherry Lane 
Suite 1400 
Dallas, Texas 75225 
972.713.3700 
www.tylertech.com

Transfer Agent and Registrar
American Stock Transfer & Trust Company 
59 Maiden Lane 
Plaza Level 
New York, New York 10038 
800.937.5449 tel 
718.236.2641 fax 
www.amstock.com

Independent Registered Public 
Accounting Firm
Ernst & Young LLP 
Dallas, Texas

Annual Meeting of Stockholders
Our Annual Meeting will be held on Thursday,  
May 14, 2009, at 9:30 a.m. Central time at The  
Park City Club, 5956 Sherry Lane, Suite 1700 
Dallas, Texas 75225.

Certifications
We submitted an unqualified Annual CEO Certification 
to the New York Stock Exchange (NYSE) as required by 
the NYSE Listed Company rules. We also filed with the 
Securities and Exchange Commission the Chief Executive 
Officer and Chief Financial Officer certifications required 
under Section 302 of the Sarbanes-Oxley Act as exhibits 
to our Annual Report on Form 10-K.

Investor Information
Our Annual Report on Form 10-K is available on the 
Company’s website at www.tylertech.com. A copy of the 
Form 10-K or other information may also be obtained 
by contacting the Investor Relations Department at 
corporate headquarters.

Investor Relations
Tyler Technologies, Inc. 
972.713.3714 
info@tylertech.com

Common Stock
Listed on the New York Stock Exchange under the 
symbol “TYL”

Corporate Officers
John M. Yeaman 
Chairman of the Board

John S. Marr, Jr. 
President and Chief Executive Officer

Dustin R. Womble 
Executive Vice President

Brian K. Miller 
Executive Vice President 
Chief Financial Officer and Treasurer

H. Lynn Moore, Jr. 
Executive Vice President 
General Counsel and Secretary

Rick L. Hoff 
Vice President 
Chief Technology Officer 

Robert J. Sansone  
Vice President 
Human Resources

W. Michael Smith 
Vice President 
Chief Accounting Officer

Terri L. Alford 
Controller

Board of Directors
John M. Yeaman1 
Chairman of the Board 
Tyler Technologies, Inc.
John S. Marr, Jr.1 
President and Chief Executive Officer 
Tyler Technologies, Inc.
Donald R. Brattain2,3 
President 
Brattain and Associates, LLC
J. Luther King, Jr.2,4 
Chief Executive Officer 
Luther King Capital Management
G. Stuart Reeves2,3,4 
Retired Executive Vice President 
Electronic Data Systems Corporation
Michael D. Richards3,4 
Executive Vice President 
Republic Title of Texas, Inc.
Dustin R. Womble1 
Executive Vice President 
Tyler Technologies, Inc.

1  Executive Committee
2  Audit Committee
3  Nominating and Governance Committee
4  Compensation Committee

5949 Sherry Lane

Suite 1400

Dallas, Texas 75225

972.713.3700

www.tylertech.com