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Ultimovacs

ulti · NASDAQ Financial Services
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Ticker ulti
Exchange NASDAQ
Sector Financial Services
Industry Asset Management - Income
Employees 1001-5000
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FY2008 Annual Report · Ultimovacs
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2008 Annual Report

operating data in thousands, except per share data  

2008 

2007 

2006

$178.6

revenues: 
recurring 
services 
license 

$106,681 
60,627 
11,264 

$87,017 
49,857 
14,590 

$63,935
38,617
12,259

$151.5

$114.8

total revenues 

$178,572 

$151,464 

$114,811

as a % of total revenues 

operating expenses and other 
as a % of total revenues 

$96,917 
54% 

100,973 
57% 

1,159 

$86,680 
57% 

73,287 
48% 

19,736 

$65,291
57%

61,158
53%

-

net income (loss) 

($2,897) 

$33,129 

$4,133

diluted net income (loss) per share (2) 

($0.12) 

$1.24 

$0.15

te Software Group, Inc. and

ch 2, 2009 (the “2008 Form 10-K”)

008 Form 10-K 

regarding the computation of diluted net income per share.                 

balance sheet data in thousands 

2008 

2007 

2006

cash and cash equivalents 

$17,200 

$17,462 

investments in marketable securities  

$5,805 

$18,418 

$16,734

$16,286

total assets 

deferred revenue 

long-term debt, including capital lease 
obligations, net of current portion 

$147,257 

$135,156 

$93,530

$63,494 

$51,708 

$42,969

$1,519 

$2,311 

$1,610

stockholders’ equity 

$51,072 

$60,978 

$31,022 

2006

2007

2008

Total Revenues
(in millions)

$106.7

$87.0

$63.9

2006

2007

2008

Total Recurring Revenues
(in millions)

COMPANY PROFILE
A leading provider of end-to-end strategic human resources, payroll, and talent management solutions, Ultimate markets its award-winning UltiPro 
products primarily as on-demand services through its software-as-a-service (SaaS) offering, Intersourcing. Based in Weston, FL, the Company 

Product Development Team” in the nation by the American Business Awards. Ultimate was ranked the #1 best medium-sized company to work for 
in America by the Great Place to Work® Institute in June 2008. Ultimate has more than 1,700 customers representing diverse industries, including 
such organizations as The Container Store, Elizabeth Arden, Major League Baseball, The New York Yankees Baseball Team, Nintendo of America, 
Ruth’s Chris Steak House, and Sony Music Entertainment. More information on Ultimate’s products and services can be found at 
www.ultimatesoftware.com.

UltiPro and Intersourcing are registered trademarks of The Ultimate Software Group, Inc. All other trademarks referenced are the property of their respective owners.

1

SELECTED FINANCIAL DATA FOR THE YEARS ENDED DECEMBER 31 
 
 
 
 
DESIGNED FOR GROWTH

Sustained business growth doesn’t happen by accident. It takes a carefully 
orchestrated plan, designed and tended by exceptional people. It stems from 
a strong foundation rooted to withstand economic climate changes and a 
blueprint that can be enhanced over time to align with changing customer 
requirements and market trends.

2

In 2008, Ultimate grew its customer base, its revenues, 
its product offerings, and its infrastructure. Expanding our 
market penetration, we brought our total customer count to 
more than 1,700 mid-size to very large businesses. We grew 
top-line revenues in 2008 by 18 percent and our recurring 
revenues by 23 percent, both compared with 2007. Our 
compounded annual revenue growth rate for the last four 
years is more than 25 percent. 

Consistent with our future growth plan, we continued 
broadening our talent management product-set by 
enhancing and making available Salary Planning and 
Budgeting and Onboarding to all customers and by adding 

Time Management and Tax Filing for our UltiPro Workplace1 
customers. These products, as well as Recruitment and 
Performance Management, resulted in increased recurring 
revenues and, at the same time, created a need to further 
develop our people infrastructure to support the 
related services. 

We grew the size of our services team in 2008 to 
accommodate these new and increasingly popular add-on 
solutions our customers bought and we expect they will 
continue to buy in the future. We also grew our sales 
infrastructure to handle the increased market demand for 
UltiPro Workplace.

is poised for growth.”

Steve Gear 
A Software Play That’s Actually Growing 
RealMoney by TheStreet.com 
November 18, 2008

1UltiPro Workplace is Ultimate’s software-as-a-service solution for companies with 200 to 700 employees.

3

LETTER TO SHAREHOLDERS

In 2008, Ultimate’s recurring revenues increased by 23 percent to $106.7 million 
and total revenues increased by 18 percent to $178.6 million. 

The best indicator of our success continues to be, in our 
view, the amount of new annual recurring revenues (ARR1). 
We closed the 2008 year with new ARR of $12.0 million for 
the fourth quarter, a record quarterly performance, and that 
brought our total new ARR for 2008 to $41.3 million, a 33 
percent increase over new ARR in 2007.

Our software-as-a-service delivery model, Intersourcing, 
remains the primary driver of that success. We are now 
servicing more than 1,000,000 employees in our software-
as-a-service environment, and we are grateful to our many 
referenceable customers who have fueled that growth. 

•  Ultimate was ranked the #1 best medium-size company to 
work for in America by the Great Place to Work® Institute, 
the same research and management consultancy that 
produces FORTUNE’s “100 Best Companies to Work For” 
list for large companies. 

•  Ultimate’s Development team was named the #1 “Best 
Product Development Team” by the American Business 
Awards in its Stevie Award competition.

•  Ultimate was the only human resource management 
system provider in the U.S. midmarket view to be 
named a “Leader” in Forrester’s October 2008 report, 
The Forrester Wave™: Human Resource Management 
Systems, Q4 2008. In the U.S. midmarket evaluation, 
Ultimate received the highest score in product strategy 
and vision, cost and value, and overall current offering. In 
the multinational enterprise ranking of HR management 
systems, Ultimate was also named a “Leader” and 
received the top score for strategy. 

•  

provider in the industry to be audited and awarded 

management.2

•  Ultimate’s support center was awarded its tenth 

Performance (SCP) Standards, representing best practices 
in the industry based upon a stringent set of performance 
benchmarks.3 

management. UltiPro offers businesses of nearly every 
size an exceptional set of tools for managing their people 

We developed a strategic plan for growth and market 
penetration, and we have delivered on that plan by adding 
new functional areas, such as Recruitment, Performance 
Management, and Onboarding, to our talent management 
product suite and by introducing a new solution, UltiPro 
Workplace, for companies with 200 to 700 employees. 
Market response to these initiatives has been positive as 
evidenced in strong attach rates for the new solutions 
and more than 140 new customers signing up for UltiPro 
Workplace in 2008. 

We thank our shareholders for their support and partnership 
with us as we continue executing on the exciting business 
opportunity before us.

1New annual recurring revenues represent the expected one-year value from (i) new Intersourcing sales (including prorated onetime charges); (ii) maintenance revenues 
related to new license sales; and (iii) recurring revenues from additional sales to Ultimate Software’s existing client base.

2ISO/IEC 27001 is a global industry standard created by the International Organization for Standardization and the International Electrotechnical Commission that validates 
organizations that have implemented a sound and secure information security management system. 

3Service Strategies Corporation advances service excellence by providing industry standards, career development and consulting services that ensure delivery of consistent, 

4

SCOTT SCHERR
CEO, President and Founder

$41.3

$31.1

$16.5

$24.5

$12.0

2004

2005

2006

2007

2008

New Annual Recurring Revenues

(in millions)

SUSTAINABLE GROWTH

5

SOW. NURTURE. GROW. 

Ultimate continued to prosper in 2008 with innovative product development 
and increased customer demand for our new solutions. Intersourcing, 
Ultimate’s software-as-a-service delivery model, remained the solution of choice.

With our award-winning development strategies, 
methods, and tools, we simultaneously enhanced product 
sophistication and simplicity by changing to Microsoft 
C#.NET and ASP.NET for the debut of UltiPro .NET, our 

approach to human resources, payroll, and talent 
management. In 2008, we provided both Enterprise 
and Workplace customers1 multiple areas of strategic 

of our human resources, payroll, and talent management 
suites along with simpler and faster application 
development and performance. UltiPro .NET supports 
multiple languages and multiple browsers, and with an 
entirely new user interface, gives our customers greater 

and payroll, including recruitment, onboarding, time 
management, performance management, 
and compensation.  

As we grew our product extensions, we compounded our 
opportunity to expand our recurring revenue stream. 

options for personalization, and extreme ease of use. 

1 
customers as those companies with 200 to 700 employees.

e employees, including companies with 15,000 employees or more, and Workplace 

6

 
 
NOTHING SPEAKS LOUDER ON THE STRENGTH 
OF OUR PRODUCTS AND SERVICES THAN THE 
VOICES OF OUR CUSTOMERS. 

“UltiPro’s reporting is incredible. With UltiPro, our HR and 
payroll team can compile metrics and deliver them to 
executives much faster than when we were using a service 
bureau.”  

Janet Cooper 

Jockey International, Inc.

“Since we moved from a service bureau to UltiPro, I can 
breathe. I don’t have to devote a whole week to payroll, 

I complete my work in a fraction of the time because UltiPro 
can handle our complexities with ease.”  

Judi Arampatzis 
Payroll Administrator  
Tropical Financial Credit Union

“UltiPro’s recruiting and hiring functionality is extremely 
valuable. With the economic downturn, we are seeing a huge 
increase in job applications. Our organization has double-digit 

enables us to view 100 applicants at a time, evaluate each 
person’s entire history, and then conveniently send relevant 
information to the right hiring managers without the delays 
associated with paper forms.” 

“With UltiPro, we have a system that brings with it years of best 
practices for processes, compliance, and more, with the right 
amount of customization that we need. Since we started using 
UltiPro, we have much less tactical work on our plate and 
we have been able to realign resources to more strategic and 
value-added activities.” 

Laura Williams  
Employee-Facing Application Senior Manager 
Herman Miller, Inc.

HRIS Analyst 
Compassion International

“With employees in 26 locations throughout the country, we 
need the integrated HR/payroll functionality that UltiPro 
delivers to centralize and streamline our processes, empower 
our employees with self-service access to their information, 
and maximize the contributions our team can make to the 
business using consolidated workforce reporting.”  

Adrianne Thompson 
Vice President of Human Resources  
Anheuser-Busch Employees’ Credit Union

“Ultimate has given me peace of mind, knowing that I have 
one provider centralizing our employee-related information. 
Prior to UltiPro, the multiple solutions we used—along with 
the different custom interfaces we created—were like a house 
of cards that we feared could fall at any time. Now, our HR 

vendor and software-as-a-service convenience.”  

Thomas Mazzocco  
Vice President of Human Resources and Labor Relations  
San Diego Convention Center Corporation

7

  
 
REAPING THE REWARDS

2008  ended with a strong sense of accomplishment. Increasing market demand for 
our solutions, consistent innovation in product development, and the dedication of 
our employees paid off in a harvest of accolades. In fact, Ultimate topped the charts 
in third-party validation awards for excellence.

Forrester Research, Inc., a leading independent 
research company that provides pragmatic and 
forward-thinking advice to global leaders in business 

“Leader” among HR management systems for the U.S. 
midmarket and a “Leader” and the top-rated vendor 
for strategy in the multinational enterprise evaluation. 
In the U.S. midmarket evaluation, Ultimate received 
the highest score in product strategy and vision, cost 
and value, and overall current offering.1 

The American Business Awards, in its 2008 Stevie 
Award competition, selected Ultimate’s development 
group as the “Best Product Development Team.” 
The American Business Awards is the only national, 
all-encompassing awards program honoring great 
performances in business.

ISO/IEC 27001 is a global industry standard created by 
the International Organization for Standardization and the 
International Electrotechnical Commission that validates 
organizations that have implemented a sound and secure 
information security management system.

Ultimate was named the #1 best medium-size company 
to work for in America for 2008 by the Great Place to 
Work® Institute, the same research and management 
consultancy that produces FORTUNE’s “100 Best 
Companies to Work For” list for large companies.

“Ultimate Software leads the pack. Ultimate Software’s well-rounded HRMS solution has strong core transactional capabilities, including payroll, 

factors, making it appealing to midsize U.S. companies as well as enterprises.”

Paul Hamerman 
Forrester Research Analyst 
The Forrester Wave ™: Human Resource Management Systems, Q4 2008 report

1 The Forrester Wave™: Human Resource Management Systems, Q4 2008 report

8

 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

¥

n

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE

SECURITIES EXCHANGE ACT OF 1934

FORM 10-K

For the fiscal year ended December 31, 2008
or

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF
THE SECURITIES EXCHANGE ACT OF 1934
to

For the transition period from

Commission file number: 0-24347

The Ultimate Software Group, Inc.
(Exact name of Registrant as specified in its charter)
65-0694077
(I.R.S. Employer
Identification No.)
33326
(Zip Code)

Delaware
(State or other jurisdiction of
incorporation or organization)
2000 Ultimate Way,
Weston, FL
(Address of principal executive offices)

Registrant’s telephone number, including area code:
(954) 331-7000
Securities registered pursuant to Section 12(b) of the Act:

Title of Each Class:

Name of Each Exchange on which Registered:

Common Stock, par value $.01 per share

The Nasdaq Stock Market LLC

Securities registered pursuant to Section 12(g) of the Act:

None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities

Act. Yes n

No ¥

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the

Act. Yes n

No ¥

Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the
Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to
file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ¥

No n

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein,

and will not be contained, to the best of Registrant’s knowledge, in definitive proxy or information statements incorporated by
reference in Part III of this Form 10-K or any amendment to this Form 10-K. n

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a
smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in
Rule 12b-2 of the Exchange Act. (Check one):

Large accelerated filer ¥
Non-accelerated filer n (Do not check if a smaller reporting company) Smaller reporting company n
Indicate by check mark whether the Registrant is a shell company (as defined in Rule 12b-2 of the

Accelerated filer n

Act). Yes n

No ¥

The aggregate market value of Common Stock, par value $.01 per share, held by non-affiliates of the Registrant, based

upon the closing sale price of such shares on the NASDAQ Global Select Market on June 30, 2008 was approximately
$879.8 million.

As of February 18, 2009, there were 24,292,397 shares of the Registrant’s Common Stock, par value $.01, outstanding.
DOCUMENTS INCORPORATED BY REFERENCE

Portions of the Registrant’s Proxy Statement for the 2009 Annual Meeting of Stockholders are incorporated by reference

into Part III of this Annual Report on Form 10-K.

THE ULTIMATE SOFTWARE GROUP, INC.

Forward-Looking Statements

INDEX

PART I

Business
Risk Factors
Unresolved Staff Comments
Properties
Legal Proceedings
Submission of Matters to a Vote of Security Holders

PART II
Market for the Registrant’s Common Equity, Related Stockholder Matters, and Issuer
Purchases of Equity Securities
Selected Financial Data
Management’s Discussion and Analysis of Financial Condition and Results of
Operations
Quantitative and Qualitative Disclosures about Market Risk
Financial Statements and Supplementary Data
Changes in and Disagreements With Accountants on Accounting and Financial
Disclosure
Controls and Procedures
Independent Registered Public Accounting Firm’s Report on Internal Control over
Financial Reporting
Other Information

PART III

Directors, Executive Officers and Corporate Governance
Executive Compensation
Security Ownership of Certain Beneficial Owners and Management and Related
Stockholder Matters
Certain Relationships and Related Transactions, and Director Independence
Principal Accountant Fees and Services

Exhibits and Financial Statement Schedules

PART IV

Page(s)

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94

Item 1.
Item 1A.
Item 1B.
Item 2.
Item 3.
Item 4.

Item 5.

Item 6.
Item 7.

Item 7A.
Item 8.
Item 9.

Item 9A.

Item 9B.

Item 10.
Item 11.
Item 12.

Item 13.
Item 14.

Item 15.
Signatures

i

FORWARD-LOOKING STATEMENTS

This Annual Report on Form 10-K for the fiscal year ended December 31, 2008 (the “Form 10-K”) of

The Ultimate Software Group, Inc. and subsidiaries (“Ultimate” or the “Company”) may contain certain
forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and
Section 21E of the Securities Exchange Act of 1934, as amended. These forward-looking statements represent
the Company’s expectations or beliefs, including, but not limited to, statements concerning the Company’s
operations and financial performance and condition. Words such as “anticipates,” “expects,” “intends,”
“plans,” “believes,” “seeks,” “estimates,” and similar expressions are intended to identify such forward-
looking statements. These forward-looking statements are not guarantees of future performance and are subject
to certain risks and uncertainties that are difficult to predict. The Company’s actual results could differ
materially from those contained in the forward-looking statements due to risks and uncertainties associated
with fluctuations in the Company’s quarterly operating results, concentration of the Company’s product
offerings, development risks involved with new products and technologies, competition, the Company’s
contractual relationships with third parties, contract renewals with business partners, compliance by our
customers with the terms of their contracts with us, and other factors disclosed in the Company’s filings with
the Securities and Exchange Commission. Other factors that may cause such differences include, but are not
limited to, those discussed in this Form 10-K, including the risk factors set forth in Item 1A. The Company
undertakes no obligation to publicly update or revise any forward-looking statements, whether as a result of
new information, future events or otherwise.

UltiPro» and Intersourcing» and their related designs are registered trademarks of Ultimate in the

United States. This Form 10-K also includes names, trademarks, service marks and registered trademarks and
service marks of companies other than Ultimate.

Item 1. Business

Overview

PART I

The Ultimate Software Group, Inc. and subsidiaries (“Ultimate” or the “Company”) designs, markets,
implements and supports human resources (“HR”), payroll and talent management solutions principally in the
United States and Canada.

Ultimate’s UltiPro software (“UltiPro”) is a comprehensive Internet-based solution designed to deliver

the functionality businesses need to manage the complete employment life cycle from recruitment to
retirement. The solution includes feature sets for talent acquisition and onboarding, HR management and
compliance, benefits management and online enrollment, payroll, performance management, salary planning
and budgeting, reporting and analytical decision-making tools, time and attendance, and a self-service Web
portal for executives, managers, administrators, and employees.

Ultimate believes that UltiPro helps customers streamline HR and payroll processes to significantly

reduce administrative and operational costs, while also empowering them to manage the talent in their
workforce more strategically. Designed for the Internet, UltiPro enables users of its customers to analyze
workforce trends for better decision making, find critical information quickly and perform routine business
activities efficiently.

UltiPro is available as two solution suites based on company size. UltiPro Enterprise (“Enterprise”)

was developed to address the needs of large and very large companies (700 or more employees and including
companies as large as 15,000 employees and larger) and is delivered either through software-as-a-service
(“SaaS”) or an on-premise solution. UltiPro Workplace (“Workplace”) was developed for companies in the
mid-market (200 to 700 employees) and is delivered exclusively through SaaS. UltiPro Workplace provides
medium-sized and smaller companies with nearly all the features that larger Enterprise companies have with
UltiPro, plus a bundled services package. Since many companies in this market do not have information
technology (“IT”) staff on their premises to help with system issues, UltiPro Workplace is designed to give

these customers a high degree of convenience by handling system setup, business rules, and other situations
for customers “behind the scenes.”

Ultimate’s SaaS offering of UltiPro, branded “Intersourcing” (the “Intersourcing Offering”), provides

on-line access to comprehensive human capital management functionality for organizations that need to
simplify the IT support requirements of their business applications. Ultimate has found that Intersourcing is
attractive to companies that want to focus on their core competencies to increase sales and profits. Through
the Intersourcing Offering, Ultimate supplies and manages the hardware, infrastructure, ongoing maintenance
and backup services for its customers. Customer systems are managed at two data centers, one located in the
Miami, Florida area and the other in the Atlanta, Georgia area.

As part of its comprehensive HR, payroll and talent management solutions, Ultimate provides

implementation and training services to its customers as well as support services, which have been certified by
the Support Center Practices Certification program for ten consecutive annual evaluations. UltiPro leverages
the Microsoft technology platform, which is recognized in the industry as a cost-effective, reliable and scalable
platform.

UltiPro is marketed primarily through the Company’s Enterprise and Workplace direct sales teams.

Ultimate had more than 1,700 customers as of the end of 2008. Based on December 2008 market data from
Dun & Bradstreet, Ultimate estimates its approximate market share to be 6 percent in the over 700 employee
space, and 2 percent in the 200 to 700 employee space.

Ultimate is a Delaware corporation formed in April 1996 to assume the business and operations of The

Ultimate Software Group, Ltd. (the “Partnership”), a limited partnership founded in 1990. During August
2006, the Company formed a wholly-owned subsidiary, The Ultimate Software Group of Canada, Inc., to
accommodate future operations in Canada. In October 2006, the Company acquired 100% of the common
stock of a United Kingdom (“UK”) company and its wholly-owned U.S. subsidiary (collectively, “RTIX”),
now known as The Ultimate Software Group UK Limited. As a result of this acquisition (the “RTIX
Acquisition”), the Company expanded its business operations to the UK, principally with respect to research
and development activities and support for the acquired customer base of RTIX. There were no material assets
or revenues in either Canada or the UK as of or for the year ended December 31, 2008. Ultimate’s
headquarters is located at 2000 Ultimate Way, Weston, Florida 33326 and its telephone number is
(954) 331-7000.

Revenue Sources

Ultimate has two primary revenue sources: recurring revenues and services revenues. In addition,
Ultimate has marketed UltiPro on a perpetual license basis since its inception, through which it has recognized
license revenues. For 2006, 2007 and 2008, license revenues, as a percentage of total revenues, represented
10.7%, 9.6% and 6.3%, respectively. Ultimate has made the business decision to cease selling its on-site
UltiPro solutions on a perpetual license basis effective April 1, 2009, although the Company will continue to
sell on-site UltiPro solutions on a subscription basis (which is priced and billed to customers on a per-
employee-per-month (“PEPM”) basis).

Recurring revenues consist of subscription revenues recognized from the Company’s Intersourcing SaaS

offerings of UltiPro and maintenance revenues.

a) Subscription revenues are principally derived from upfront or setup fees and PEPM fees earned
from the Intersourcing Offering and from sales of hosting services on a stand-alone basis to
customers who already own a perpetual license (“Base Hosting”). To the extent there are upfront
fees associated with the Intersourcing Offering and Base Hosting, subscription revenues are
recognized ratably over the minimum term of the related contract upon the delivery of the product
and services, which is when the customer processes its first live payroll using UltiPro (also referred
to as going “Live”). Ongoing PEPM fees from the Intersourcing Offering and Base Hosting are
recognized as subscription revenues as the services are delivered when the customer goes Live.

2

b) Maintenance revenues are derived from maintaining, supporting, and providing periodic updates of
the Company’s software. Maintenance and support fees are generally priced as a percentage of the
initial license fee for the underlying products. Maintenance revenues are recognized ratably over
the service period, generally one year. Annual maintenance renewal fees which occur subsequent
to the initial contract period are also recognized ratably over the related service period. Currently,
the Company’s retention rate for annual renewal maintenance contracts is 96%, which is consistent
with historical experience.

Services revenues include revenues from fees charged for the implementation of the Company’s
solutions and training of customers in the use of the Company’s products, fees for other services, including the
provision of payroll-related forms and the printing of Form W-2’s for certain customers, as well as certain
reimbursable out-of-pocket expenses. Revenues from implementation services comprise the majority of total
services revenues. Revenues from implementation consulting services and training services are recognized as
these services are performed, to the extent the pricing for such services is on a time and materials basis (which
is principally the case). Other services are recognized as the product is shipped or as the services are rendered,
depending on the specific terms of the related arrangement.

Fees related to services sold on a fixed-fee basis (which have historically represented less than 10% of

total services revenues per annum) are recognized using the percentage of completion accounting method,
which involves the use of estimates. Percentage of completion is measured at each reporting date based on
hours incurred to date compared to total estimated hours to complete the implementation job. If a sufficient
basis to measure the progress towards completion does not exist, revenue is recognized when the project is
completed or when the Company receives final acceptance from the customer.

License revenues include revenues from software license agreements for UltiPro, sold on a perpetual

basis and entered into between the Company and its customers, in which the license fees are non-cancellable.
In Ultimate’s financial statements, license revenues are recognized upon the delivery of the related software
product when all significant contractual obligations have been satisfied. Until such delivery, the Company
records amounts received when contracts are signed as customer deposits, which are included with deferred
revenues in the consolidated balance sheets. The Company has decided to discontinue selling UltiPro on a
perpetual license basis, beginning April 1, 2009.

The percentage contribution for each of the Company’s sources of revenues was as follows:

For the Years Ended
December 31,
2007

2006

2008

Revenues:

Recurring
Services
License

Total revenues

Features of UltiPro

59.7%
34.0
6.3

57.5%
32.9
9.6

55.7%
33.6
10.7

100.0%

100.0%

100.0%

UltiPro is a comprehensive Internet-based solution designed to deliver the functionality businesses need

to manage the complete employment life cycle from recruitment to retirement. The solution includes feature
sets for talent acquisition and onboarding, HR management and compliance, benefits management and online
enrollment, payroll, performance management, salary planning and budgeting, reporting and analytical
decision-making tools, time and attendance, and a self-service Web portal for executives, managers, adminis-
trators, and employees. UltiPro offers the following features to its customers:

Web Portal. UltiPro includes a Web workforce portal that can serve as a company’s communications

hub and the central gateway for business activities. It provides functionality for everyone in the customer’s
organization, not just the human resources department. Ultimate believes that UltiPro’s Web portal can

3

increase administrative efficiencies by providing immediate access to reporting, staff management processes
and business intelligence to management over the Internet and can reduce operating costs by eliminating the
need for organizations to print and distribute paper communications, handbooks, forms, and paychecks.

Feature-Rich, Highly Configurable, Built-in Functionality. Based upon UltiPro’s built-in and integrated

functionality and its ability to be configured extensively to the customer’s specific business needs, the
Company has found that UltiPro minimizes the need for its customers to make extensive customizations or
changes to source code, facilitates streamlined management of the total employment cycle, enables organiza-
tions to minimize the time invested in burdensome HR/payroll administrative activities, and provides strategic
HR management reports and tools.

Flexible, Rapid System Setup and Configuration. UltiPro has been designed to minimize the time and

effort required to set up and configure the system to address individual company needs. UltiPro delivers an
extensive amount of functionality “out-of-the-box” that can be configured to meet customers’ various business
models, so that few customizations are required by the typical customer. Ultimate has a proven track record
for implementing UlitPro’s feature-sets rapidly and for setting up the system for delivery as software-as-a-
service for those customers who have selected that model. The Company’s service teams for on-premise
implementations of UltiPro and for SaaS setup are experienced professionals, the majority of whom are long
tenured, who help companies to select the most appropriate options and configure UltiPro to align with
customers’ business requirements.

Reduced Total Cost of Ownership. Ultimate believes that the UltiPro solution provides cost saving

opportunities for its customers and that UltiPro is competitively priced. In addition, the Company believes that
its current practices in implementing the UltiPro solution result in a cost savings for customers when compared
with implementations of other similar solutions in the industry. A customer may also reduce the administrative
and information technology support costs associated with the organization’s HR, benefits and payroll functions
over time. Tight integration helps to reduce administrative costs by facilitating accurate information processing
and reporting, and reducing discrepancies, errors and the need for time-consuming adjustments. In addition,
administrative costs can be reduced by providing an organization with greater access to information and
control over reporting.

Leveraging of Leading Technologies. Ultimate has consistently focused on identifying leading technol-

ogies and integrating them into its products. The primary characteristics of Ultimate’s technology are:

m Leading-edge service-oriented-architecture (“SOA”) technology platform built using Microsoft.NET 3.0

framework.

m Multi-tenancy (multiple companies can reside on one server). The multi-tenant model allows each

application component to run on a separate farm of load-balanced servers while still providing database
isolation that customers demand. Ultimate’s multi-tenant site registry functions similar to “yellow pages” to
manage tenant location and isolation within the site.

m Connecting UltiPro via Web Services. Through Web Services, Ultimate exposes appropriate surface areas

of UltiPro to integrate with other applications and data services easily and securely.

Rich End-User Experience and Ease of Use and Navigation. Ultimate designs its products to be user-
friendly and to simplify the complexities of managing employees and complying with government regulations
in the HR, payroll, and talent management areas. UltiPro uses familiar Internet navigation techniques, which
the Company believes make its portal convenient and easy to use. A customer’s executives, managers,
administrators and employees have Web access to manage payroll and employee functions, run reports or find
answers to routine questions. The Company refers to this easy navigation as “two clicks to anywhere.”

Comprehensive Customer Services and Industry-Specific Expertise. Ultimate believes it provides the

highest quality customer services, including on-demand hosting services, professional implementation services,
knowledge management (or training) services and ongoing product and customer support services. Ultimate’s
customer support center has received the Support Center Practices (“SCP”) Certification for the tenth
consecutive year. The SCP program was created by the Service & Support Professionals Association (“SSPA”)
and a consortium of information technology companies to create a recognized quality certification for support

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centers. SCP Certification quantifies the effectiveness of customer support based upon relevant performance
standards and represents best practices within the technology support industry according to the SSPA.
Recognizing the importance of issuing timely updates that reflect changes in tax and other regulatory laws,
Ultimate employs a dedicated research team to track jurisdictional tax changes to the more than 12,000 tax
codes included in UltiPro as well as changes in other employee-related regulations.

UltiPro—Functionality and Optional Features

UltiPro’s core functionality includes, but is not limited to, a Web portal, human resources management,

benefits administration, payroll administration, tax management, manager self-service, employee self-service,
UltiPro business intelligence, and other key features such as, but not limited to, System Administration Tools
and Enterprise Integration Tools that deliver the ability to interface with third-party applications and providers.

In addition to UltiPro’s core HR/payroll functionality, the Company’s customers have the option to

purchase a number of additional features on a PEPM basis, which are available to enhance the functionality of
UltiPro’s core features based on certain business needs of the customers. These optional UltiPro features
currently include (i) the talent management suite of products; (ii) benefits enrollment; (iii) time, attendance
and scheduling; (iv) time management; (v) tax filing; (vi) wage attachments; and (vii) other optional features
(collectively, UltiPro “Optional Features”) , which are described below.

Differences between features available to UltiPro Enterprise and UltiPro Workplace are specified below.

Unless otherwise specified, features are included in both the Enterprise and Workplace offerings.

UltiPro’s Core HR/Payroll Functionality

UltiPro’s core HR/payroll functionality includes, but is not limited to, the following:

UltiPro’s Web Portal. UltiPro’s Web portal can act as the gateway to business activities for a
company’s executives, management team, HR/payroll staff, administrators, and employees. Ultimate believes
that UltiPro’s portal allows its customers to improve service to their employees through better communications
and to save time because managers and administrators can complete hundreds of common employee-related
tasks, including administering benefits, managing staff and accessing reporting and business intelligence in real
time, from one central location. UltiPro also enables companies to provide on-demand access to company and
personal information for their employees over the Web.

Human Resources. UltiPro tracks HR-related information including employment history, performance,

job and salary information, career development, and health and wellness programs. In addition, UltiPro
facilitates the recording and tracking of key information for government compliance and reporting, including
under the Consolidated Omnibus Budget Reconciliation Act (COBRA), the Health Insurance Portability &
Accountability Act (HIPAA), regulations implemented by the Occupational Safety & Health Administration
(OSHA), workers’ compensation regulations, the Family Medical Leave Act (FMLA), and Equal Employment
Opportunity (EEO) laws. UltiPro also enables compliance with HIPPA confidentiality requirements for
protecting sensitive data such as employee social security numbers.

Benefits Administration. UltiPro allows companies to match all of the health, welfare, dental, vision,

and other benefits that their organizations offer employees, and to set up and administer benefit plans and
employee and employer contributions, and it enables employees to check benefit options and coverage from
the UltiPro portal. UltiPro eliminates the need for duplicate rules, duplicate data entry, and reconciliation
reporting because it stores details for deductions and benefit plans in one common table. This includes rules
for coverage, premium and employer match computations, and eligibility and participation determinations.
UltiPro also allows companies to maintain and administer paid time off benefits, such as vacation (including
calculating benefit accrual amounts), track leave time taken, and facilitate the response to employee leave
requests.

Payroll Administration. UltiPro’s payroll engine handles hundreds of payroll-related computations
intended to minimize the customer’s need for side calculations or additional programming. For example,
UltiPro delivers complex wage calculations such as average pay rates for overtime calculations, shift

5

premiums, garnishments and levy calculations. With UltiPro, a company’s central payroll department, remote
offices or multiple divisions can process payroll with specific processing steps based on the exact needs of the
organization, and can manage this process through a “payroll gateway,” an easy-to-use dashboard of payroll
tasks and status, within the UltiPro portal.

Manager Self-Service. Authorized managers have self-service access to staff information such as salary,

compensation history, key dates and emergency contacts, with reporting and workforce analysis tools to
facilitate decision-making. A customer’s managers can view and update staff information, manage department
activities, post job openings, leverage recruiting and hiring tools, and perform queries on workforce data.
UltiPro’s document management features can be used to house and categorize employee-related documents
such as drivers’ licenses, consent forms, and completed Form I-9s with required identification. Administrators
and managers have the ability to attach Microsoft Word documents, PDFs, JPEG files, spreadsheets, or any
other file types supported by Microsoft Internet Explorer to employee files. The documents can be grouped
and sorted to individual requirements, as necessary.

Employee Self-Service. UltiPro Employee Self-Service gives a customer’s employees immediate secu-

rity-protected access to view their own paycheck details and benefits summaries, frequently used forms and
company information. They can also update personal information such as address, phone number, emergency
contacts and skills; change preferences such as direct deposit accounts and benefits selections; make routine
requests such as asking for vacation time; and enroll in training.

UltiPro Business Intelligence. Using UltiPro Business Intelligence tools, customers can provide their

managers and executives with Web access to a library of hundreds of workforce-related reports, workforce
analytics and point-in-time reporting, and role-specific dashboards of key human capital metrics, without
installing reporting software on users’ personal computers or writing custom reports. With UltiPro Business
Intelligence, users can run and print pre-formatted reports for the executive team or run instant queries on the
Web for answers to routine questions. UltiPro Business Intelligence also delivers pre-packaged dashboards for
a quick overview of relevant metrics as well as workforce analytics to enable managers to evaluate workforce
trends strategically on topics such as compensation, turnover and overtime.

Other Key Features. UltiPro includes system administration tools such as configuration options, role-
based security, built-in conditional workflow, flexible business rules, and an easy-to-use content management
tool. Built-in conditional workflow enables users to authorize HR/payroll staff, managers, or supervisors to
make updates on the Web through more than 125 pre-defined, highly configurable workflow processes to
expedite business activities such as hiring an employee or inputting a salary increase. System administration
was designed for the non-technical user to administer UltiPro’s roles-based security, built-in conditional
workflow, and system business rules, as well as to enable system administrators to post company communica-
tions, link to external Web sites from the UltiPro portal, and, through UltiPro’s Color Palette feature, select the
colors of UltiPro’s Web pages to match the customer’s own company image. Enterprise Integration Tools are
also included to provide the ability to interface with third-party applications and providers such as general
ledger, tax filing services, time clocks, banks, 401(k) and benefits providers, check printing services and
unemployment management services.

UltiPro’s Optional Features

UltiPro’s Optional Features include, but are not limited to, the following products, which are

supplemental to UltiPro’s core HR/payroll functionality:

UltiPro Talent Management (“UTM”) is a suite of add-on products comprised of Recruitment,
Onboarding, Performance Management, Salary Planning and Budgeting, and Time and Labor Management,
which are sold individually or as a product suite.

a) Recruitment. UltiPro Recruitment delivers a “one-stop shopping” solution for companies to

recruit and hire the most qualified candidates. By automating the entire recruiting and applicant
tracking process, UltiPro Recruitment enables hiring managers, recruiters, and HR staff to track and
manage all recruitment tasks such as posting open jobs, reviewing resumes, screening candidates, and
scheduling interviews from the central UltiPro portal.

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b) Onboarding. UltiPro Onboarding, which has an expected general release in early 2009, is a
comprehensive Web-based tool that provides employers the ability to automate the process of bringing
a new employee into an organization. Employees can be given a “welcome” package online as part of
a step-by-step process that is built into UltiPro Onboarding and is easily configurable by the customer.
It includes such activities as: obtaining required government and procedural paperwork, including
electronic signatures and document storage; provisioning necessary equipment and job-specific tools
such as office location, computer equipment, and uniforms; ensuring enrollment in necessary training
programs; and instilling the company’s core values and business objectives.

c) Performance Management. UltiPro Performance Management helps companies maximize

talent development and improve employee satisfaction by automating and enhancing the performance
process and using competency-based employee development. UltiPro’s performance management
streamlines the processes of evaluating performance and completing performance reviews, performing
competency assessments, identifying top performers for succession planning, and tracking and execut-
ing coaching and development plans.

d) Salary Planning and Budgeting. UltiPro Salary Planning and Budgeting facilitates salary

increase administration by delivering the tools and information managers need to make effective
decisions regarding future compensation for individuals and/or an entire team. Highly configurable,
UltiPro Salary Planning and Budgeting makes it easy for companies to tie the salary-increase process
and business rules into the solution. Working online, managers can rapidly review their salary budgets
and guidelines, and determine the best way to allocate pay increases to their employees within their
approved budget. Once managers decide on the allocations, they can submit pay increases for
processing with no manual calculations or spreadsheets required.

Benefits Enrollment. With Benefits Enrollment, employees can review their benefit choices and make
selections on the Web during defined open enrollment periods. Benefits administrators can set up enrollment
sessions over the Web and use tools to monitor the enrollment progress. Benefits Enrollment also guides
employees through all of the benefit and personal information changes necessary as a result of a life event
such as getting married, having a baby or moving. UltiPro also facilitates the electronic feeds required for
insurance carriers and plan administrators, reducing the need for manual reporting of employee census
information, participant coverage, and billing reconciliation.

Time, Attendance, and Scheduling (available to prospective customers in the Enterprise market).

Through a strategic partnership with Infor Corporation (formerly Workbrain Corporation), Ultimate has the
right to market and distribute Infor’s time and labor management product, referred to as Infor Express, to
prospective customers as part of the UltiPro solution. Ultimate has rebranded Infor Express as UltiPro Time
and Attendance, marketing the components as UltiPro Time and Attendance, UltiPro Leave Management, and
UltiPro Workforce Scheduling (collectively, “UTA”). Ultimate is the single-source contact for customer
implementations and ongoing solution support for UTA. UTA is Web-based and integrated with UltiPro’s
payroll, HR, and benefits functionality. UltiPro Time and Attendance tracks time and attendance labor metrics
and supports a variety of time-capture mechanisms. UltiPro Leave Management includes all of the functional-
ity required to effectively track and manage employee leave. UltiPro Workforce Scheduling features industry-
specific employee scheduling options to ensure that organizations in different environments deploy employees
in an efficient and legislatively compliant manner.

Time Management (available to the Workplace market). UltiPro Time Management, a proprietary

solution, delivers the functionality and flexibility needed to manage employee time and attendance efficiently
and provides Web access to real-time employee time and labor information. UltiPro Time Management
provides companies the tools to proactively prevent issues that negatively impact business performance, such
as employee coverage gaps, labor law violations, and excess labor spending. Fully integrated scheduling, time
and attendance, and leave management capabilities reduce payroll expenditures and streamline payroll and
workforce management processes.

Tax Filing. UltiPro Tax Filing protects businesses against tax filing errors through the use of
professionals specializing in tax filing. With UltiPro Tax Filing, companies meet all Federal, state, and local
payroll tax filing obligations quickly and easily. The integrated UltiPro solution saves payroll staff time by

7

eliminating the administrative burdens associated with tax filing. UltiPro Tax Filing deposits federal, state, and
local tax payments with over 10,000 tax agencies via electronic funds transfer or check and files monthly,
quarterly, and annual tax returns.

Wage Attachments. For organizations required to process third-party payments on behalf of their

employees for items such as child support, tax levies, and creditor garnishments, UltiPro Wage Attachments
enables these companies to effectively streamline and manage the payment process. UltiPro Wage Attachments
eliminates the burden associated with payments to third parties by utilizing the information entered and
calculated in UltiPro, so there is no need to manage payment processing and to analyze varying disbursement
schedules for multiple jurisdictions. Ultimate ensures that each third-party payment is made according to the
appropriate payment method and reaches its required destination within the designated timeframe.

Other Optional Features. Ultimate offers a number of additional HR and payroll-related services to

extend the value of UltiPro, including business continuity services, test environment services, W-2 print
services, pre-employment screening, paycheck modeling, unemployment management, employment verification
services, employee assistance, health and wellness, and work/life balance programs.

Technology

Ultimate seeks to provide its clients with optimum performance, user experience, advanced functional-
ity, and ease of scalability and access to information through the use of leading Internet-standard technologies.
The UltiPro solution was designed to leverage cutting-edge technologies such as Web 2.0, social software,
XML standards, and Web Services that use open standards to provide customers with a cost-effective platform
for performing critical business functions rapidly over the Web and allowing different systems to communicate
with one another.

The use of Microsoft technology helps Ultimate deliver what it believes to be a highly deployable and

manageable payroll and talent management solution that includes the following key technological features:

Microsoft.NET framework, Web 2.0 Features, and Social Networking Integration. The newest version

of UltiPro, built on the .NET development platform, allows UltiPro to leverage a contemporary Web
framework that provides a common, reusable page foundation for a consistent user experience. The .NET
framework also enables Ultimate to develop and release enhanced features more rapidly. The latest version of
UltiPro also takes advantage of Web 2.0 technologies for increased user interactivity, such as “sticky” personal
user preferences, and social networking integration that provides value for human capital management in areas
such as recruitment and mentoring. For example, UltiPro on the .NET platform includes social networking
integration to sites such as “LinkedIn,” where candidates for open positions can provide a link to their
professional profile and other details relevant to job applications, enabling HR and hiring managers to more
quickly identify qualified candidates.

Internet-Based Technologies and Integration. Ultimate supports cutting-edge Web technologies and

Internet/extranet connectivity to increase access to and usability of its applications. In 2002, Ultimate moved
to Web services architecture that allows business logic to be called and executed over standard network
protocols, such as HTTP or TCP/IP. UltiPro has an open architecture that supports open integration standards,
including XML, HR-XML, SOAP, WSDL, AJAX, COM, including real-time messaging through COM-based
Web services. UltiPro’s Web Services architecture is scalable to adapt to the business needs of companies of
any size. The solution includes enterprise integration tools that enable customers to exchange data with third-
party providers via imports, exports or Web services.

Distributed Process Management. The technical architecture UltiPro uses to enable Web Services

capabilities is called UltiPro Distributed Process Management (“DPM”). This unique platform incorporates
leading technologies such as Microsoft Message Queuing (MSMQ), XML, SOAP, and WSDL to create a
distributed processing framework that is Internet-enabled for performing business functions on the Web portal
and allowing different enterprise systems to talk to one another over the Internet. UltiPro’s DPM was designed
to automate and distribute HR and payroll processes, for example, processing payroll or generating reports,
across multiple servers to reduce the amount of time and manual work required. This means that commonly
requested services, such as running a report or running steps in the payroll process, can be initiated from the
Web. These requests are automatically routed to a separate process application server to ensure efficient

8

processing and load balancing. Ultimate believes that the DPM framework makes UltiPro highly scalable to
accommodate a high volume of processing requests cost-effectively for companies that run hundreds or even
thousands of payrolls.

Application Framework. Ultimate has designed certain aspects of its system using a multi-tiered
architecture in order to enhance the system’s speed, flexibility, scalability and maintainability. When an
application’s logic resides only on a client workstation, a user’s ability to process high volume data
transactions is limited. When the logic resides only on a server, the user’s interactive capabilities are reduced.
To overcome such limitations, Ultimate built more separation into the application design. The UltiPro
application consists of several core components in a layered architecture that leverages Microsoft technology.
UltiPro’s multi-layered architecture, including an operating system layer, business logic layer, presentation
layer and user interface layer, makes it easier to update and maintain UltiPro, as well as integrate UltiPro with
other enterprise systems. The Company believes that UltiPro’s application framework provides a highly
extensible set of services that can scale depending on the customer’s business size. In addition, UltiPro was
built using a data-driven, object-oriented application framework that enhances the development and usability
of the solution. Object-oriented programming features code reusability and visual form/object inheritance,
which decrease the time and cost of developing and fully implementing a new system. With object-oriented
programming, system updates do not overwrite prior customizations to the system because custom changes are
sub-classed objects that reside “outside” the core program.

Business Intelligence Tools. In addition to providing an extensive library of standard reports that offer

flexibility and ease of use, Ultimate extends what users can do with employee data by embedding business
intelligence tools from Cognos Corporation, a third-party provider (“Cognos”). In addition to offering
sophisticated data query and report authoring, these tools enable users to apply on-line analytical processing to
multidimensional data cubes, allowing users to explore data on employees graphically and statistically from
diverse angles. Ultimate maintains a link between Cognos’ report catalog and UltiPro’s data dictionary,
eliminating the necessity for users to create and maintain ad hoc reporting catalogs. A Cognos Web Package is
delivered to UltiPro customers to allow users to access reports and conduct data queries from a Web browser.

Intersourcing Offering

Ultimate’s Intersourcing Offering, provides on-line access to comprehensive human capital management
functionality for organizations that need to simplify the IT support requirements of their business applications.
Through the Intersourcing Offering, Ultimate provides the hardware, infrastructure, ongoing maintenance and
backup services for its customers at two data centers located in the Miami, Florida and Atlanta, Georgia areas.
Both data centers are owned and operated by Quality Technology Services (“QTS”). QTS is one of the largest
privately held providers of data center facilities and management services in the United States.

The primary types of hosting arrangements are the sale of services as a part of the Intersourcing

Offering for both the Enterprise market and the Workplace market. Hosting services, typically available in a
shared environment, provide Web access to UltiPro, including comprehensive human capital management
functionality for organizations that need to simplify the IT support requirements of their business applications
and are priced on a PEPM basis. In the shared environment, Ultimate provides an infrastructure with
applicable servers shared among many customers who use a Web browser to access the application software
through the related data center.

The Intersourcing Offering is designed to provide an appealing pricing structure to customers who

prefer to minimize the initial cash outlay associated with typical capital expenditures. Intersourcing customers
purchase the right to use UltiPro on an ongoing basis for a specific term in a shared or dedicated hosted
environment and the arrangement can typically be renewed after its initial term has expired. The pricing for
the Intersourcing Offering, including both the hosting element as well as the right to use UltiPro, is on a
PEPM basis.

Significant Transaction

Ultimate and Ceridian Corporation (“Ceridian”) signed an agreement in 2001, as subsequently
amended, granting Ceridian a non-exclusive license to use UltiPro as part of an on-line offering for Ceridian
to market primarily to businesses with less than 500 employees (the “Original Ceridian Agreement”). During

9

December 2004, RSM McGladrey Employer Services (“RSM”), a former business service provider (“BSP”) of
Ultimate, acquired Ceridian’s product and existing base of small and mid-size business customers throughout
the United States (the “RSM Acquisition”). The financial terms of the Original Ceridian Agreement did not
change as a result of the RSM Acquisition. Subsequent to the RSM Acquisition, Ceridian continued to be
financially obligated to pay, and did pay, Ultimate minimum fees pursuant to the terms of the Original
Ceridian Agreement. The Original Ceridian Agreement was terminated by Ceridian pursuant to its terms on
March 9, 2008. During its term, Ceridian paid the aggregate minimum $42.7 million which was due under the
Original Ceridian Agreement on a cumulative basis since the inception of the arrangement. The amount of
subscription revenues recognized under the Original Ceridian Agreement during the year ended December 31,
2008 was $1.5 million (through the effective date of the termination of the Original Ceridian Agreement) and
$7.7 million for each of the years ended December 31, 2007 and 2006.

Research and Development Activities

Ultimate incurs research and development expenses, consisting primarily of software development

personnel costs, in the normal course of its business. Such research and development expenses are for
enhancements and future betterments to the Company’s existing products and for the development of new
products. During 2008, 2007 and 2006, the Company spent $37.5 million, $29.9 million and $24.3 million,
respectively, on research and development activities. During 2008, $0.8 million of research and development
expenses were capitalized for the Onboarding product which handles certain human resources functionality for
new hires of a company, and has an expected general release early in 2009. During 2007 and 2006,
$1.7 million and $1.8 million, respectively, of research and development expenses were capitalized for the
development of UltiPro Canadian HR/payroll (“UltiPro Canada”) functionality. UltiPro Canada was built from
the existing product infrastructure of UltiPro (e.g., using UltiPro’s source code and architecture). UltiPro
Canada was designed to provide HR/payroll functionality, which includes the availability of Canadian tax
rules, as well as Canadian human resources functionality, taking into consideration labor laws in Canada and
including changes to the language where necessary (i.e., English to French). Capitalization of software costs
for UltiPro Canada extended from the fourth fiscal quarter of 2005, when technological feasibility (as defined
by Statement of Financial Accounting Standards (“SFAS”) No. 86, “Accounting for the Costs of Computer
Software to be Sold, Leased, or Otherwise Marketed” (“SFAS No. 86”)) was attained until the fourth fiscal
quarter of 2007, when UltiPro Canada was available for general release to Ultimate’s customers.

Customer Services

Ultimate believes that delivering quality customer services provides the Company with a significant
opportunity to differentiate itself in the marketplace and is critical to the comprehensive solution. Ultimate
provides its customers services in two broad categories: (i) professional services and (ii) customer support
services and product maintenance. Additionally, Ultimate provides hosting services as a part of the
Intersourcing Offering. These services include, but are not limited to, purchasing and supporting hardware and
system software; installing new versions of UltiPro; and backing up customer data.

Professional Services. Ultimate’s professional services include implementation, customer relationship

management and knowledge management (or training) services. Ultimate believes that its implementation
services are differentiated from those of other vendors by speed, predictability and completeness. The
Company believes that its successful record with rapid implementations is due to its standardized methodology,
long-tenured consultants, the large amount of delivered product functionality, and comprehensive conversion
and integration tools.

Ultimate has an experienced team of functional and technical consultants that are dedicated to assisting

customers with rapid deployments. In addition, Ultimate provides its customers with the opportunity to
participate in formal training programs conducted by its knowledge management services team, as well as
online and on-demand training. Training programs are designed to increase customers’ ability to use the full
functionality of the product, thereby maximizing the value of customers’ investments. Courses are designed to
align with the stages of implementation and to give attendees hands-on experience with UltiPro. Trainees learn
such basics as how to enter new employee information, set up benefit plans and generate standard reports, as

10

well as more complex processes such as defining company rules, configuring the system and creating custom
reports. The Company maintains training facilities in Atlanta, Georgia; Schaumburg, Illinois; Dallas, Texas;
and at its headquarters in Weston, Florida. In addition to offering classes at these facilities, the Company
conducts Web-based training and on-site training at remote locations. After customers have gone Live on
UltiPro and have been turned over to the Company’s customer support and maintenance program, the
Company assigns a customer relationship manager (“CRM”) to the account to assist customers on an ongoing
basis with special projects, including enhancing their existing systems, managing upgrades and writing custom
reports. These services, like most of the Company’s professional services, are typically billed on a time and
materials basis. The CRM team also focuses a large portion of its time on customer retention, which is an
important aspect of the Company’s long-term business model.

Customer Support and Maintenance. Ultimate offers comprehensive and on-going maintenance services
and technical support. These services have historically been purchased by all of its customers, as the Company
has maintained a customer retention rate of 96% since its inception. Ultimate’s customer support center has
received the SCP Certification sponsored by the Service Strategies Corporation (SSC) for the tenth consecutive
year. This certification recognizes companies that “deliver exceptional service and support to their customers.”
Ultimate’s customer support services include: software updates that reflect tax and other legislative changes; a
named customer service representative (“NSR”); telephone support 24 hours a day, 7 days a week; unlimited
access to the Company’s employee tax center on the Web; seminars on year-end closing procedures; and
periodic newswire emails. In addition, the Company’s customer support services team maintains a support
Web site for its customers where customers can submit inquiries and service requests as well as search a
knowledge base of information for instant answers to questions, holds an annual national user conference and
enables Ultimate professionals to attend smaller, user-organized user group meetings on a routine basis
throughout the United States.

Customers

As of December 31, 2008, Ultimate provided its UltiPro solutions to more than 1,700 customers.

Ultimate’s customers represent a wide variety of industries, including manufacturing, food services, sports,
technology, finance, insurance, retail, real estate, transportation, communications, healthcare and other services.
No customer accounted for more than 10% of total revenues in any of the years 2008, 2007 or 2006.

Sales and Marketing

Ultimate markets and sells its products and services primarily through its direct sales force.

Ultimate’s direct sales force includes business development vice presidents, directors and managers

who have defined territories, typically geographic. The sales cycle begins with a sales lead generated through
a national, corporate marketing campaign or a territory-based activity. In one or more on-site visits, phone-
based sales calls, or Web demonstrations, sales managers work with application and technical sales consultants
to analyze prospective client needs, demonstrate the Company’s UltiPro solutions and, when required, respond
to requests for proposals (“RFPs”). The sale is finalized after customers complete their internal sign-off
procedures and the terms of the contract are negotiated and signed.

With a sale of the Intersourcing Offering for the Enterprise market, the agreement typically requires
PEPM fees based on company size, one-time upfront (or setup) fees priced on a per-employee basis, hourly
charges for implementation and per-day training rates. Typical payment terms include a deposit at the time the
contract is signed for all or a portion of the setup fees and ongoing PEPM payments on specific payment dates
designated in the contract, usually tied to the Live date. Payment for implementation and training services
under the contract is typically made as such services are provided.

With a sale of the Intersourcing Offering for the Workplace market, the agreement generally requires

PEPM fees based on company size and, typically, a one-time upfront (or setup) fee, priced on a per employee
basis, to cover bundled services, which generally include implementation and training services. Typical
payment terms include a deposit at the time the contract is signed for all or a portion of the upfront fees and
ongoing PEPM payments on specific payment dates designated in the contract, usually tied to the Live date.

11

With a perpetual license sale, the terms of the Company’s sales contract typically include a license
agreement for the product, an annual maintenance agreement (which is subject to annual renewal typically
after a 12-month period), per-day training rates and hourly charges for implementation services. Typical
payment terms include a deposit at the time the contract is signed and additional payments on specific
payment dates designated in the contract. Payment for implementation and training services under the contract
is typically made as such services are provided. New perpetual license sales will no longer be available after
March 31, 2009.

Ultimate supports its sales force with a comprehensive marketing program that includes public
relations, advertising, direct mail, trade shows, seminars and workshops, email marketing, and Web marketing.
Working closely with the direct sales force, customers and strategic partners, the marketing team defines
positioning strategies and develops a well-defined plan for implementing these strategies. Marketing services
include market surveys and research, overall campaign management, creative development, production control,
demand generation, results analysis, and communications with field offices, customers and marketing partners.

Intellectual Property Rights

Ultimate’s success is dependent, in part, on its ability to protect its proprietary technology. The

Company relies on a combination of copyright, trademark and trade secret laws, as well as confidentiality
agreements and licensing arrangements, to establish and protect its proprietary rights. The Company does not
have any patents or patent applications pending, and existing copyright, trademark and trade secret laws afford
only limited protection. Accordingly, there can be no assurance that the Company will be able to protect its
proprietary rights against unauthorized third-party copying or use, which could materially adversely affect the
Company’s business, operating results and financial condition.

Despite the Company’s efforts to protect its proprietary rights, attempts may be made to copy or
reverse engineer aspects of the Company’s products or to obtain and use information that the Company regards
as proprietary. Moreover, there can be no assurance that others will not develop products that perform
comparably to the Company’s proprietary products. Policing the unauthorized use of the Company’s products
is difficult. Litigation may be necessary in the future to enforce the Company’s intellectual property rights, to
protect the Company’s trademarks, copyrights or trade secrets or to determine the validity and scope of the
proprietary rights of others. Such litigation could result in substantial costs and diversion of resources and
could have a material adverse effect on the Company’s business, operating results and financial condition.

As is common in the software industry, the Company from time to time may become aware of third-

party claims of infringement by the Company’s products of third-party proprietary rights. While the Company
is not currently subject to any such claim, the Company’s software products may increasingly be subject to
such claims as the number of products and competitors in the Company’s industry segments grows and the
functionality of products overlaps and as the issuance of software patents becomes increasingly common. Any
such claim, with or without merit, could result in significant litigation costs and require the Company to enter
into royalty and licensing agreements, which could have a material adverse effect on the Company’s business,
operating results and financial condition. Such royalty and licensing agreements, if required, may not be
available on terms acceptable to the Company or at all.

Competition

The market for the Company’s products is highly competitive. The Company’s products compete

primarily on the basis of technology, delivered functionality and price/performance.

Ultimate’s competitors in the Enterprise market include (i) large service bureaus, primarily Automatic
Data Processing Inc. (“ADP”) and, to a lesser extent, Ceridian; and (ii) companies, such as PeopleSoft/Oracle,
Lawson, Kronos, and Workday that offer human resource management and payroll (“HRMS/payroll”) software
products for use on mainframes, client/server environments and/or Web servers. In the Workplace market
Ultimate’s competitors include payroll service providers such as Paychex that service companies on the
smaller end of the mid-market. Many of Ultimate’s competitors or potential competitors have significantly
greater financial, technical and marketing resources than the Company. As a result, they may be able to

12

respond more quickly to new or emerging technologies and to changes in customer requirements, or to devote
greater resources to the development, promotion and sale of their products than can the Company. In addition,
current and potential competitors have established or may establish cooperative relationships among them-
selves or with third parties to increase the ability of their products to address the needs of the Company’s
prospective customers.

Product Liability

Software products such as those offered by Ultimate frequently contain undetected errors or failures

when first introduced or as new versions are released. Testing of the Company’s products is particularly
challenging because it is difficult to simulate the wide variety of computing environments in which the
Company’s customers may deploy these products. Despite extensive testing, the Company from time to time
has discovered defects or errors in products. There can be no assurance that such defects, errors or difficulties
will not cause delays in product introductions and shipments, result in increased costs and diversion of
development resources, require design modifications or decrease market acceptance or customer satisfaction
with the Company’s products or result in claims by customers against the Company. In addition, there can be
no assurance that, despite testing by the Company and by current and potential customers, errors will not be
found after commencement of commercial shipments, resulting in loss of or delay in market acceptance, which
could have a material adverse effect upon the Company’s business, operating results and financial condition.

Backlog

Backlog consists of Intersourcing and Base Hosting services sold under signed contracts for which the

services have not yet been delivered. At December 31, 2008, the Company had backlog of $99.1 million
compared to $77.7 million as of December 31, 2007. The Company expects to fill approximately $85.6 million
of the backlog during 2009. The Company does not believe that backlog is a meaningful indicator of sales that
can be expected for any future period. There can be no assurance that backlog at any point in time will
translate into revenue in any subsequent period.

Employees

As of December 31, 2008, Ultimate employed 933 persons, including 121 in sales and marketing, 161

in research and development, 72 in product strategy, 311 in solution deployment and training, 228 in shared
services including Intersourcing and customer support, and 40 in the HR, finance, and legal groups. The
Company believes that its relationships with employees are good, and that belief is validated by The Great
Place to Work» Institute, Inc.’s selection of Ultimate as the #1 Best Place to Work in America among
medium-sized companies in June 2008, as well as one of the 25 best medium-sized companies to work for in
America in 2007, 2006, and 2005. However, competition for qualified personnel in the Company’s industry is
generally intense and the management of the Company believes that its future success will depend, in part, on
its continued ability to attract, hire and retain qualified personnel.

Available Information

The Company’s Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on
Form 8-K, proxy statements and amendments to those reports and any registration statements, including but
not limited to registration statements on Form S-3, are available free of charge on the Company’s Internet
website at www.ultimatesoftware.com as soon as reasonably practicable after such reports are electronically
filed with the Securities and Exchange Commission (“SEC”). Information contained on Ultimate’s website is
not part of this report. You may record and copy any materials we file with the SEC at the SEC’s Public
Reference Room at 100 F Street, NE, Washington, DC 20549. You may obtain information on the operation of
the Public Reference Room by calling the SEC at 1-800-SEC-0330. The SEC also maintains an internet site
that contains the reports, proxy and information statements and other information regarding us that we file
with the SEC. You can access the SEC’s website at www.sec.gov.

13

Item 1A. Risk Factors

The Company operates in a rapidly changing and dynamic business environment that involves risk and

uncertainty. The following discussion is a description of risks and uncertainties associated with our business
that could cause, or contribute to causing, actual results to differ materially from expectations. These are not
all of the risks we face. We may be adversely affected by risks not currently known or that we currently
consider to be immaterial.

We may be adversely affected by substantial quarterly fluctuations in our revenues and operating results.

Our quarterly revenues and operating results have varied significantly in the past and are likely to vary
substantially from quarter to quarter in the future. Our quarterly operating results may fluctuate as a result of a
number of factors, including:

(cid:129)

Increased expenses from one quarter to another (especially as they relate to product development,
sales and marketing or the use of third-party consultants);

(cid:129) Spending patterns of our customers;

(cid:129) Timing of our product releases:

(cid:129)

Increased competition;

(cid:129) A drop in the near-term demand for our products, particularly in relation to implementation

consulting services; and

(cid:129) Announcements of new products by Ultimate or by our competitors.

We establish our expenditure levels based upon our expectations as to future revenues, which,
subsequent to March 31, 2009, will be comprised primarily of recurring revenues and services revenues. If
revenue levels are below expectations, particularly services revenues which are more subject to variations
between periods than recurring revenues, expenses can be disproportionately high in a particular period. For
example, while sales production could be at our level of expectations, depending on the spending patterns of
our customers including the timing in which they begin the implementation of UltiPro and the extent to which
they use Ultimate’s resources, the immediate reported total revenues could be lower than expected.

In addition, for the first fiscal quarter of 2009, which includes the period through which the Company
will continue to sell perpetual licenses, a variation in the mix of revenues (i.e., a shift from expected license
unit sales to Intersourcing unit sales), could cause reported total revenues to be lower than expected and
expenses to be disproportionately high. This is based on the method of accounting for Intersourcing sales,
which recognizes the revenue over the initial contract term when the customer goes Live as compared to a
license sale, for which (if all relevant accounting requirements are met) we typically recognize the entire
license fee upon delivery.

Our operating results for previous fiscal quarters are not necessarily indicative of our operating results

for the full fiscal years or for any future periods, particularly in light of the expected elimination of license
revenues after March 31, 2009. We believe that, due to the underlying factors for quarterly fluctuations,
quarter-to-quarter comparisons of our operations are not necessarily meaningful and that such comparisons
should not be relied upon as indications of future performance.

Due to the method of accounting for Intersourcing sales, a change in the period of the time from contract
date to the Live date (“Time to Live”) could negatively impact the amount of recurring revenues recognized
in a reporting period.

Sales production, as it pertains to sales of Intersourcing units, is not reflected in recurring revenues and

related variable costs in the Company’s consolidated statements of operations until the related customer goes
Live. In its internal business model, the Company makes certain assumptions, among other things, with respect
to future sales production, revenue growth, variable costs, personnel costs and other operating expenses.

14

The Company’s expectations for recurring revenue growth are typically established based on combina-
tions of actual Intersourcing sales production (for those units that have been previously sold but have not yet
gone Live, or Backlog) and expected future Intersourcing sales production, together with expectations as to the
Time to Live. Estimates for Time to Live are usually based on (i) specific estimates (for certain Backlog sales)
provided by our field personnel, which estimates include factors and assumptions that are not within the
control of our field personnel; and (ii) estimates for Time to Live for other Intersourcing sales (including
Backlog sales without specific estimates at that point in time), as well as expected sales which are typically
based on assumptions derived from our historical Time to Live periods, which were adjusted in July 2008, and
prospectively, based on management’s assessment of Time to Live for Backlog sales at that point in time.
Factors that could impact the Time to Live include, but are not limited to, customer size (as larger customers
may have longer implementations, tend to go Live on more UltiPro features and have more interface and
integration requirements), or the number of complementary products sold in addition to UltiPro to a single
customer, which in some cases involve customers’ desires to go Live on all products at once, as compared to
UltiPro first, followed by complementary products.

To the extent there are changes in the underlying assumptions which drive the Company’s expected

revenue growth from Intersourcing sales, which include, but are not limited to, actual sales production
achieved and changes in Time to Live, our recurring revenues, as reported in our consolidated statements of
operations, could differ materially from levels we expected to achieve.

Our stock price has experienced high volatility, may continue to be volatile and may decline.

The trading price of our Common Stock has fluctuated widely in the past and may do so in the future,

as a result of a number of factors, many of which are outside our control, such as:

m The volatility inherent in stock prices within the sector within which we conduct business;
m The volume of trading in our Common Stock, including sales upon exercise of outstanding options;
m Failure to achieve earnings expectations;
m Changes in our earnings estimates by analysts;
m Variations in our actual and anticipated operating results, including, but not limited to, prospective

financial guidance provided by Ultimate to our investors and research analysts; and

m The announcement of a merger or acquisition.

Stock markets have experienced extreme price and volume fluctuations that have affected the market
prices of many technology and computer software companies, particularly Internet-related companies. Such
fluctuations have often been unrelated or disproportionate to the operating performance of these companies.
These broad market fluctuations could adversely affect the market price of our Common Stock.

Further, securities class action litigation has often been brought against companies that experience
periods of volatility in the market prices of their securities. Securities class action litigation could result in
substantial costs and a diversion of our management’s attention and resources.

We have incurred operating losses in the past and may incur operating losses in the future.

We have incurred operating losses in the past and we may incur operating losses in the future. As of
December 31, 2008, our accumulated deficit is approximately $53.3 million. If our future total revenues do
not grow at a higher rate than that of our total expenses, our future operating results could be negatively
impacted. Recent revenue growth should not be considered as indicative of our future performance, particularly
with respect to the recent economic environment and the potential impact on our revenue streams, as our
subscription revenues from our Intersourcing Offering are largely impacted by the employee growth or
contraction of our existing customer base and customer spending patterns have a significant impact on our
services revenues with respect to both the timing and extent of our services they purchase, combined with the
Company’s business decision to eliminate sales of perpetual license agreements for the UltiPro on-site
solutions after March 31, 2009 (and thereby eliminate prospective license revenues derived from any such
agreements that may have been entered into after such date).

15

Adverse changes in general economic or political conditions could adversely affect our operating results.

As our business has grown, we have become increasingly subject to the risks arising from adverse

changes in domestic and global economic and political conditions. For example, the U.S. economy has
recently been weakened due to many factors, including the credit market crisis, reduced credit availability,
bank failures, slower economic activity, bankruptcies, increased unemployment, adverse business conditions,
concerns about inflation and fear of a recession. If weakness in the economies of the U.S. and other countries
persists, many customers may delay or reduce technology purchases. This could result in reductions in sales of
our products, longer sales cycles, slower adoption of new technologies, increased price competition, customers
purchasing fewer services or Optional Features than they have in the past, customers requesting longer
payment terms, customers failing to pay amounts due and slower collections of accounts receivable. In
addition, increased unemployment could result in decreases to our recurring revenues from our existing
customer base as we price our ongoing recurring revenues on a PEPM basis. Any of these events would likely
harm our business, results of operations, financial condition and cash flow from operations.

Our failure to maintain and increase acceptance of UltiPro, which accounts for substantially all of our rev-
enues, could cause a significant decline in our revenues.

Currently, the UltiPro solutions, including the UltiPro core product and Optional Features and related

services account for substantially all of our revenues. Our future success depends on maintaining and
increasing acceptance of UltiPro, particularly the Intersourcing Offering and related services. Any decrease in
the demand for UltiPro would have a material adverse effect on our business, operating results and financial
condition.

A systems failure or other service interruption at either of the data centers managed by QTS and used for
our hosting services could result in substantial expense to us, loss of customers and claims by our customers
for damages caused by any losses they incur.

We offer hosting services, which include hardware, infrastructure, ongoing maintenance and back-up

services, to our customers at two data centers both owned and operated by QTS — one in the Atlanta, Georgia
area and another one in the Miami, Florida area.

These hosting services, which are provided as part of our Intersourcing Offering, must be able to be

reliably operated on a 24 hours per day, seven days per week basis without interruption or data loss. The
success of the Intersourcing Offering depends on our ability to protect the infrastructure, equipment and
customer data files against damage from:

m Human error;

m Natural disasters;

m Power loss or telecommunication failures;

m Sabotage or other intentional acts of vandalism; and

m Unforeseen interruption or damages experienced in moving hardware to a new location.

We perform a daily backup of our customer data which is stored offsite of the data centers. However,
the occurrence of one of the above listed events or other unanticipated problems at either of the data centers
could:

m Result in interruptions in the services we provide to our customers, during which time our

customers may be unable to retrieve their data;

m Require us to spend substantial amounts of money replacing existing equipment and/or purchasing

services from an alternative data center;

m Cause existing customers to cancel their contracts;

m Cause our customers to seek damages for losses incurred; or

m Make it more difficult for us to attract new customers.

16

If our direct sales force is not successful, we may be unable to achieve significant revenue growth in the
future.

We sell our products and services primarily through a direct sales force. Our ability to achieve
significant revenue growth in the future will depend upon the success of our direct sales force and our ability
to adapt our sales efforts to address the evolving markets for our products. If our direct sales force does not
perform as expected, our revenues could suffer.

If we are not able to successfully recruit personnel, our revenues could be negatively affected.

Our ability to achieve significant revenue growth in the future will also depend on our success in

recruiting, training and retaining sufficient sales, marketing, professional services, product development and
other personnel.

Rapid technological changes and the introduction of new products and enhancements by new or existing
competitors could undermine our current market position.

The market for our products is characterized by rapid technological advancements, changes in customer
requirements, frequent new product introductions and enhancements and changing industry standards. The life
cycles of our products are difficult to estimate. Rapid technological changes and the introduction of new
products and enhancements by new or existing competitors could undermine our current market position. Our
growth and future success will depend, in part, upon our ability to:

m Enhance our current products and introduce new products in order to keep pace with products

offered by our competitors;

m Adapt to technological advancements and changing industry standards; and
m Expand the functionality of our products to address the increasingly sophisticated requirements of

our customers.

We may not have sufficient resources to make the necessary investments and we may experience
difficulties that could delay or prevent the successful development, introduction or marketing of new products
or enhancements. In addition, our products or enhancements may not meet the increasingly sophisticated
customer requirements of the marketplace or achieve market acceptance at the rate we expect, or at all. Any
failure by us to anticipate or respond adequately to technological advancements, customer requirements and
changing industry standards, or any significant delays in the development, introduction or availability of new
products or enhancements, could undermine our current market position.

Our current and future competitors include companies with greater financial, technical and marketing
resources than we have and if we are unable to compete successfully with other businesses in our industry
or with in-house systems developed by potential customers, our profitability will be adversely affected.

Our future success will depend significantly upon our ability to increase our share of our target market,

to maintain and increase our recurring revenues from new and existing customers and to sell additional
products, product enhancements, maintenance and support services and training and consulting services to
existing and new customers. The human resource management and payroll market is intensely competitive.
Our competitors include:

m Large service bureaus, primarily ADP and, to a lesser extent, Ceridian;
m A number of companies, such as PeopleSoft/Oracle, Lawson, Kronos, and Workday that offer

HRMS/payroll software products for use on mainframes, client/server environments and/or Web
servers; and, in the UltiPro Workplace market, (iii) payroll service providers such as Paychex that
service companies on the smaller end of the mid-market; and

m The internal payroll/human resources departments of potential customers which use custom-written

software.

Our competitors may develop products that are superior to our products or achieve greater market

acceptance. Many of our competitors or potential competitors have significantly greater financial, technical

17

and marketing resources than we do. As a result, they may be able to respond more quickly to new or
emerging technologies and to changes in customer requirements, or to devote greater resources to the
development, promotion and sale of their products than we can. We believe that existing competitors and new
market entrants will attempt to develop in-house systems that will compete with our products. We may be
unable to compete successfully against current or future competitors. In addition, current and potential
competitors have established or may establish cooperative relationships among themselves or with third parties
to increase the ability of their products to address the needs of our prospective customers. Accordingly, it is
possible that new competitors or alliances among competitors may emerge and rapidly acquire significant
market share.

The loss of the services of one or more of our key employees could negatively affect our ability to
implement our business strategy.

Our success depends to a significant extent upon a limited number of members of senior executive

management and other key employees, including Scott Scherr, our Chairman of the Board of Directors,
President and Chief Executive Officer. We do not have employment contracts with any of our key personnel
other than a confidentiality agreement with Mr. Scherr. The loss of the services of one or more of our key
employees could have a material adverse effect upon us. In addition, uncertainty created by turnover of our
key employees could cause further turnover of our employees.

The potential growth of our business and expansion of our customer base may place a significant strain on
our management and operations and we may be unable to manage that growth and expansion successfully.

We expect to increase research and development, professional services, sales and marketing and
administrative operations as and when appropriate to accommodate our growth plans. Accordingly, our future
operating results will depend on the ability of our management and other key employees to continue to
implement and improve our systems for operations, financial control and information management and to
recruit, train, manage and retain our employee base. We cannot be certain that we will be able to manage any
future growth successfully.

Our business relies heavily on the products of Microsoft, which may not always be compatible with our
products, and we may be required to spend significant capital if businesses adopt alternative technologies
that are incompatible with our products.

Our software products are designed primarily to operate with Microsoft Corporation (“Microsoft”)
technologies and our strategy requires that our products and technology be compatible with new developments
in Microsoft technology. Although we believe that Microsoft technologies are currently widely utilized by
businesses of all sizes, we cannot be certain that businesses will continue to adopt such technologies as
anticipated, will migrate from older Microsoft technologies to newer Microsoft technologies or will not adopt
alternative technologies that are incompatible with our products. As a result, we may be required to develop
new products or improve our existing products to be compatible with different technologies that may be used
by our customers. We cannot be certain we will be able to adapt our product to any technologies other than
Microsoft’s.

If our third-party software is not adequately maintained or updated, our sales could be materially adversely
affected.

Our products utilize certain software of third-party software developers from whom we have either

purchased a perpetual license or the underlying source code of such software. Although we believe that there
are alternatives for these products, any significant interruption in the availability of such third-party software
could have a material adverse impact on our sales unless and until we can replace the functionality provided
by these products. Additionally, we are, to a certain extent, dependent upon such third parties’ abilities to
enhance their current products, to develop new products on a timely and cost-effective basis and to respond to
emerging industry standards and other technological changes. We may be unable to replace the functionality
provided by the third-party software currently offered in conjunction with our products in the event that such

18

software becomes obsolete or incompatible with future versions of our products or is otherwise not adequately
maintained or updated.

If we are unable to release annual or periodic updates on a timely basis to reflect changes in tax laws and
regulations or other regulatory provisions applicable to our products, the market acceptance of our products
may be adversely affected and our revenues could decline.

Our products are affected by changes in tax laws and regulations and generally must be updated
annually or periodically to maintain their accuracy and competitiveness. We cannot be certain that we will be
able to release these annual or periodic updates on a timely basis in the future. Failure to do so could have a
material adverse effect on market acceptance of our products. In addition, significant changes in tax laws and
regulations or other regulatory provisions applicable to our products could require us to make a significant
investment in product modifications, which could result in significant unexpected costs to us.

If we are unable to protect our proprietary rights against unauthorized third-party copying or use, our reve-
nues or our methods of doing business could be negatively impacted.

Our success is dependent in part on our ability to protect our proprietary rights. We rely on a
combination of copyright, trademark and trade secret laws, as well as confidentiality agreements and licensing
arrangements, to establish and protect our proprietary rights. We do not have any patents or patent applications
pending, and existing copyright, trademark and trade secret laws afford only limited protection. As a result, we
cannot be certain that we will be able to protect our proprietary rights against unauthorized third-party copying
or use. Despite our efforts to protect our proprietary rights, unauthorized parties may attempt to copy or
reverse engineer aspects of our products or to obtain and use information that we regard as proprietary. In
addition, others may develop products that perform comparably to our proprietary products. Policing the
unauthorized use of our products is difficult.

Litigation may be necessary in the future to enforce our intellectual property rights, to protect our
trademarks, copyrights or trade secrets or to determine the validity and scope of the proprietary rights of
others; such litigation may be expensive and divert the attention of management.

Litigation may be necessary in the future to enforce our intellectual property rights, to protect our
trademarks, copyrights or trade secrets or to determine the validity and scope of the proprietary rights of
others. Any litigation could result in substantial costs and diversion of resources and management attention.

As is common in the software industry, from time to time we may become aware of third-party claims

of infringement by our operations or products of third-party proprietary rights. While we are not currently
aware of any such claim, our software products may increasingly be subject to such claims as the number of
products and competitors in our industry grows, as the functionality of products overlaps and as the issuance
of software patents becomes increasingly common. Any such claims, with or without merit, can be time
consuming and expensive to defend, cause product shipment delays or require us to enter into royalty or
licensing agreements. Such royalty or licensing agreements, if required, may not be available on terms
acceptable to us, or at all.

Defects and errors in our software could affect market acceptance of our products.

Software products such as those offered by us frequently contain undetected errors or failures when

first introduced or as new versions are released. Testing of our products is particularly challenging because it
is difficult to simulate the wide variety of computing environments in which our customers may use these
products. Despite extensive testing, from time to time we have discovered defects or errors in our products.
Defects and errors may:

m Cause delays in product introductions and shipments;
m Result in increased costs and diversion of development resources;
m Require design modifications; or
m Decrease market acceptance of, or customer satisfaction with, our products.

19

Despite testing by us and by current and potential customers, errors may be found after commencement

of commercial shipments, which may result in loss of or delay in market acceptance.

Our software products may be vulnerable to break-ins and similar disruptive problems; addressing these
issues may be expensive and require a significant amount of our resources.

We have included security features in our products that are intended to protect the privacy and integrity

of customer data. Despite the existence of these security features, our software products may be vulnerable to
break-ins and similar disruptive problems. Addressing these evolving security issues may be expensive and
require a significant amount of our resources.

The sale and support of software products and the performance of related services by us entail the risk of
product liability claims, which could significantly affect our financial results.

Customers use our products in connection with the preparation and filing of tax returns and other
regulatory reports. If any of our products contain errors that produce inaccurate results upon which users rely,
or cause users to misfile or fail to file required information, we could be subject to liability claims from users.
Our license agreements with our customers typically contain provisions intended to limit our exposure to such
claims, but such provisions may not be effective in limiting our exposure. Contractual limitations we use may
not be enforceable and may not provide us with adequate protection against product liability claims in certain
jurisdictions. A successful claim for product or service liability brought against us could result in substantial
cost to us and divert management’s attention from our operations.

Anti-takeover provisions in our certificate of incorporation and by-laws and under our Amended and
Restated Rights Agreement and Delaware law and our Change in Control Bonus Plans could substantially
increase the cost to acquire us or prevent or delay a change in control and, as a result, negatively impact
our stockholders and the price of our Common Stock.

We have taken a number of actions that could have the effect of discouraging a takeover attempt. For
example, we have adopted an Amended and Restated Rights Agreement that would cause substantial dilution
to a stockholder, and substantially increase the cost paid by a stockholder, who attempts to acquire us on terms
not approved by our Board of Directors. This could prevent us from being acquired. Our Board of Directors is
divided into three classes, each of whose members serve for a staggered three-year term. This may prevent a
stockholder from gaining control of our Board of Directors quickly.

In addition, our certificate of incorporation grants our Board of Directors the authority to fix the rights,
preferences and privileges of and issue up to 2,500,000 shares of preferred stock without stockholder approval.
Although we have no present intention to issue shares of preferred stock, such an issuance could have the
effect of making it more difficult and less attractive for a third-party to acquire a majority of our outstanding
voting stock. Preferred stock may also have other rights, including economic rights senior to our common
stock, which could have a material adverse effect on our stock price.

We are also subject to the anti-takeover provisions of Section 203 of Delaware General Corporation

Law. This section provides that a corporation may not engage in any business combination with any interested
stockholder (as defined in that section) during the three-year period following the time that a stockholder
became an interested stockholder. This provision could have the effect of delaying or preventing a change in
control of our company.

We have adopted two Amended and Restated Change in Control Bonus Plans. One plan provides for

the payment of cash amounts to our three named executive officers, Scott Scherr, Marc D. Scherr and Mitchell
K. Dauerman, upon a “change in control” of Ultimate. The other plan provides for the payment of cash
amounts in the event of a “change in control” to our employees, other than named executive officers,
designated by the Compensation Committee of our Board of Directors. A “change in control” would occur if
more than 50% of our Common Stock were acquired by a person or entity other than Ultimate or a subsidiary
or employee benefit plan of ours. There are other conditions that could result in a change in control event such
as a sale or transfer of all or substantially all of our assets or business. The aggregate amount of payment that

20

may be made to all participants under the two Amended and Restated Change in Control Bonus Plans may be
as much as 6% of the gross consideration received by us or our stockholders in a change in control transaction.
The Change in Control Bonus Plans could substantially increase the cost to acquire us.

The growth of the international operations of our business subjects us to additional risks associated with
foreign operations.

International operations are subject to risks associated with operating outside of the United States. Our

international operations are new. During the fourth fiscal quarter of 2006, we began operating in the UK
(through the acquisition of a foreign subsidiary) and Canada (through the formation of a wholly-owned
Canadian subsidiary). The financial impact of our international operations to our overall business has been
insignificant to date. However, over time, those international operations may grow and increase their
significance to our business. Sales to international customers subject us to a number of risks, including foreign
currency fluctuations, unexpected changes in regulatory requirements for software, international economic and
political instability, compliance with multiple, conflicting, and changing governmental laws and regulations,
difficulty in staffing and managing foreign operations, international tax laws, potentially weaker protection for
our intellectual property than in the United States, and difficulties in enforcing such rights abroad. If sales to
any of our customers outside of the United States are delayed or cancelled because of any of the above factors,
our revenue may be negatively impacted.

Our international operations also increase our exposure to international laws and regulations. If we are

unable to comply with foreign laws and regulations, which are often complex and subject to variation and
unexpected changes, we could incur unexpected costs and potential litigation.

If our goodwill or amortizable intangible assets become impaired we may be required to record a significant
charge to earnings.

Under generally accepted accounting principles, we review our amortizable intangible assets for

impairment when events or changes in circumstances indicate the carrying value may not be recoverable.
Goodwill is required to be tested for impairment at least annually. Factors that may be considered in
circumstances indicating that the carrying value of our goodwill or amortizable intangible assets may not be
recoverable include a reduction in our market capitalization (as a result of a decline in our stock price) to a
level below our consolidated stockholders’ equity as of the applicable balance sheet date, declining future cash
flows, and slower growth rates in our industry. We may be required to record a significant charge to earnings
in our financial statements during the period in which any impairment of our goodwill or amortizable
intangible assets is determined, resulting in a negative impact on our results of operations.

Changes in, or interpretations of, accounting principles could result in unfavorable accounting changes.

We prepare our consolidated financial statements in conformity with U.S. generally accepted account-
ing principles and accompanying accounting pronouncements, implementation guidelines, and interpretations.
Changes in these rules or their interpretation could significantly change our reported results and may even
retroactively affect previously reported transactions. Our accounting principles that recently have been or may
be affected by changes in accounting principles include, but are not limited to: software revenue recognition;
accounting for stock-based compensation; accounting for income taxes; and accounting for business combina-
tions and related goodwill.

Changes in, or interpretations of, tax rules and regulations may adversely affect our effective tax rates.

Unanticipated changes in our tax rates could affect our future results of operations. Our future effective
tax rates could be unfavorably affected by changes in tax laws or the interpretation of tax laws, or by changes
in the valuation of our deferred tax assets and liabilities. In addition, we are subject to the examination of our
income tax returns by the Internal Revenue Service and other domestic and foreign tax authorities. We
regularly assess the likelihood of outcomes resulting from these examinations to determine the adequacy of

21

our provision for income taxes. There can be no assurance that these potential examinations will not have an
adverse effect on our operating results and financial position.

Item 1B. Unresolved Staff Comments

None.

Item 2. Properties

As of December 31, 2008, Ultimate’s corporate headquarters, and its principal administrative, develop-

ment, customer support, finance, marketing and information technology operations were located in Weston,
Florida. The Company’s principal facilities are described below:

Location

Weston, FL – HQ
Weston, FL – HQ

Size
(sq. ft.)

39,872
21,392

Lease
Termination

1/31/2017
1/31/2018

Atlanta, GA (1)

24,609

7/31/2013

Weston, FL – HQ (2)

5,000

Owned

Weston, FL – HQ (3)

9,000

12/31/2008

Weston, FL – HQ (4)

30,000

5/31/2015

Schaumburg, Illinois (5)
Toronto, Ontario (6)

7,861
2,251

6/30/2014
9/30/2009

Harrogate, North Yorkshire, England (7)

5,063

2/20/2010

General Use

Research and Development
Executive Management and Customer
Support
Professional Services and Customer
Support
Information Technology and Hosting
Services
Professional Services and Research and
Development
Sales Administration, Marketing,
Professional Services and Finance
Administration and Training
Professional Services and Customer
Support
UK Operations, primarily
Research and Development, and
Customer Support

(1) During the second fiscal quarter of 2006, the Company entered into a 79-month lease agreement
with Galleria 600 LLC, in Atlanta, Georgia. The Company moved a portion of its service and
support operations into this building in August 2006. In August 2006, the Company amended the
lease to expand the premises by 10,300 square feet, extend the lease term to 2013 and increase the
monthly rental amount.

(2) In December 2004, the Company purchased, with available cash, all the available square footage of
a building adjacent to its main headquarters buildings that serves as an extension of the Company’s
corporate headquarters.

(3) In August 2005, the Company entered into a five-year lease agreement for a fourth headquarters

building located in Weston, Florida near the other three locations. The Company moved a portion
of its operations into this building in April 2006 and terminated this lease in December 2008.
(4) In January 2008, the Company entered into an 84-month lease agreement for a fifth headquarters

building located in Weston, Florida within a short distance of the other four headquarters locations.
The Company moved a portion of its operations into this building in June 2008. After this move,
the Company modified the general use of the remaining four headquarters locations.

(5) During the fourth quarter of 2008, the Company entered into a 65 month lease agreement for office

space in Schaumburg, Illinois to accommodate general office space and training facilities.

(6) During the third fiscal quarter of 2006, the Company entered into a three-year lease agreement for

office space in Toronto, Ontario, to accommodate future growth into Canada.

(7) As part of the RTIX Acquisition in the fourth fiscal quarter of 2006, the Company assumed a five-

year lease for office space used for the UK operations.

22

In addition, the Company presently leases office space for its sales operations in Albany, New York;
Atlanta, Georgia; Dallas, Texas; Detroit, Michigan; Millburn, New Jersey; Nashville, Tennessee; Ridgeland,
Mississippi; Lee’s Summit, Missouri; Troy, Michigan; Ann Arbor, Michigan; and Overland Park, Kansas. Sales
operations in other locations are not supported by leased office space. The Company believes that its existing
facilities are suitable and adequate for its current operations for the next 12 months. The Company further
believes that suitable space will be available as needed to accommodate any expansion of its operations on
commercially reasonable terms.

Item 3. Legal Proceedings

From time to time, the Company is involved in litigation relating to claims arising out of its operations

in the normal course of business. The Company is not currently a party to any legal proceedings the adverse
outcome of which, individually or in the aggregate, could reasonably be expected to have a material adverse
effect on the Company’s operating results or financial condition.

Item 4. Submission of Matters to a Vote of Security Holders

No matters were submitted to a vote of security holders during the fourth quarter of 2008.

PART II

Item 5. Market for the Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases
of Equity Securities

Market Information. The following table sets forth, for the periods indicated, the high and low sales prices of
the Company’s Common Stock, as quoted on the NASDAQ Global Select Market (“NASDAQ”).

First Quarter
Second Quarter
Third Quarter
Fourth Quarter

2008

2007

High

Low

High

Low

$32.40
41.68
37.25
26.82

$25.20
29.73
23.12
10.70

$28.30
30.27
36.50
36.63

$21.79
25.68
26.56
30.50

As of February 15, 2008, the Company had approximately 135 holders of record, representing

approximately 3,710 stockholder accounts.

The Company has never declared or paid any cash dividends on its capital stock and does not anticipate

paying any cash dividends in the foreseeable future. The Company currently intends to retain future earnings
to fund the development and growth of its business. The payment of dividends in the future, if any, will be at
the discretion of the Board of Directors.

23

Securities Authorized for Issuance Under Equity Compensation Plans.

The following table summarizes the securities authorized for issuance under the Company’s equity

compensation plans as of December 31, 2008:

Equity Compensation Plan Information

Plan Category

Equity compensation plans approved by security

holders

Equity compensation plans not approved by

security holders

Total

( a )
Number of
Securities to be
Issued upon
Exercise of
Outstanding
Options, Warrants
and Rights

( b )
Weighted – Average
Exercise Price of
Outstanding
Options, Warrants
and Rights

( c )
Number of Securities
Remaining Available for
Future Issuance under
Equity Compensation
Plans (Excluding
Securities Reflected in
Column ( a )

5,009,935

–

5,009,935

$16.86

–

$16.86

934,921

–

934,921

24

Performance Graph. The following graph compares the cumulative total stockholder returns on the Company’s
Common Stock for the five year period covering December 31, 2003-December 31, 2008, on an annual basis,
with the cumulative total return of The Nasdaq Composite Index and the RDG Software Composite Index for
the same period.

COMPARISON OF 5 YEAR CUMULATIVE TOTAL RETURN*
Among the Ultimate Software Group, Inc., The NASDAQ Composite Index
And The RDG Software Composite Index

$450

$400

$350

$300

$250

$200

$150

$100

$50

$0
12/03

12/04

12/05

12/06

12/07

12/08

The Ultimate Software Group, Inc.

NASDAQ Composite

RDG Software Composite

* $100 invested on 12/31/03 in stock & index-including reinvestment of dividends.
Fiscal year ending December 31.

25

Purchases of Equity Securities by the Issuer. On October 30, 2000, the Company announced that its Board of
Directors authorized the repurchase of up to 1,000,000 shares of the Company’s outstanding Common Stock
(the “Stock Repurchase Plan”).

On February 6, 2007, the Company’s Board of Directors extended the Stock Repurchase Plan by
authorizing the repurchase of up to 1,000,000 additional shares of the Company’s issued and outstanding
Common Stock.

On February 5, 2008, the Company’s Board of Directors extended the Stock Repurchase Plan further

by authorizing the repurchase of up to 1,000,000 additional shares of the Company’s Common Stock.

As of December 31, 2008, the Company had purchased 2,533,575 shares of the Company’s Common

Stock under the Stock Repurchase Plan, with 466,425 shares available for repurchase in the future. The details
of Common Stock repurchases for the twelve months ended December 31, 2008 are as follows:

Total Number of
Shares Purchased (1)

Average Price
Paid per Share

Total Cumulative Number of
Shares Purchased as Part
Of Publicly Announced
Plans or Programs

Maximum Number of
Shares That May Yet
Be Purchased Under the
Plans or Programs

Period

January 1 – 31, 2008
February 1 – 29, 2008
March 1 – 31, 2008
April 1 – 30, 2008
May 1 – 31, 2008
June 1 – 30, 2008
July 1 – 31, 2008
August 1 – 31, 2008
September 1 – 30,

2008

October 1 – 31, 2008
November 1 – 30, 2008
December 1 – 31, 2008

–
334,500
–
–
220,200
13,300
–
155,100

–
–
358,100
–

–
28.32
–
–
34.97
37.50
–
25.90

–
–
13.97
–

Total

1,081,200

$23.48

–
1,786,875
1,786,875
1,786,875
2,007,075
2,020,375
2,020,375
2,175,475

2,175,475
2,175,475
2,533,575
2,533,575

2,533,575

547,625
1,213,125 (2)
1,213,125
1,213,125
992,925
979,625
979,625
824,525

824,525
824,525
466,425
466,425

466,425

(1) All shares were purchased through the publicly announced Stock Repurchase Plan in open-market
transactions.
(2) On February 5, 2008, the Company announced that its Board of Directors authorized the repurchase of up
to 1,000,000 additional shares of the Company’s Common Stock pursuant to the Stock Repurchase Plan.

26

Item 6. Selected Financial Data

The following selected consolidated financial data is qualified by reference to and should be read in

conjunction with “Management’s Discussion and Analysis of Financial Condition and Results of Operations”
and the Company’s Consolidated Financial Statements and Notes thereto included elsewhere in this Form 10-K.
The statements of operations data presented below for each of the years in the three-year period ended
December 31, 2008 and the balance sheet data as of December 31, 2008 and 2007 have been derived from the
Company’s Consolidated Financial Statements included elsewhere in this Form 10-K.

Years Ended December 31,

2008

2007

2006
(In thousands, except per share data)

2005

2004

Statements of Operations Data:
Revenues:

Recurring
Services
License

Total revenues

Cost of revenues:

Recurring
Services
License

Total cost of revenues

Gross profit

Operating expenses:

Sales and marketing
Research and development
General and administrative

Total operating expenses

Operating income (loss)

Other income (expense):

Interest expense
Interest and other income

Total other income (expense), net

Income (loss) before income taxes
Income tax benefit, net

$106,681
60,627
11,264

$ 87,017
49,857
14,590

$ 63,935
38,617
12,259

$50,259
27,894
10,450

$39,049
24,924
8,055

178,572

151,464

114,811

88,603

72,028

29,754
50,106
1,795

81,655

96,917

47,193
36,738
17,623

101,554

(4,637)

(279)
860

581

(4,056)
1,159

22,798
40,327
1,659

64,784

86,680

36,479
28,162
14,434

79,075

7,605

(214)
6,002

5,788

13,393
19,736

17,875
30,256
1,389

49,520

65,291

29,382
22,471
10,648

62,501

2,790

(195)
1,538

1,343

4,133
—

13,740
21,410
709

35,859

52,744

21,783
19,999
8,131

49,913

11,961
18,448
993

31,402

40,626

20,630
18,317
6,806

45,753

2,831

(5,127)

(225)
819

594

3,425
—

(182)
285

103

(5,024)
—

Net income (loss)

$ (2,897)

$ 33,129

$ 4,133

$ 3,425

$ (5,024)

Net income (loss) per share — Basic (1)

Net income (loss) per share — Diluted (1)

$

$

(0.12)

(0.12)

$

$

1.34

1.24

$

$

0.17

$ 0.15

$ (0.23)

0.15

$ 0.13

$ (0.23)

Weighted average number of shares outstanding:

Basic (1)

Diluted (1)

24,588

24,588

24,701

26,722

23,853

23,040

21,743

26,978

26,288

21,743

27

Balance Sheet Data:
Cash and cash equivalents
Investments in marketable securities
Total assets
Deferred revenue
Long-term borrowings, including capital lease

obligations

Stockholders’ equity

As of December 31,

2008

2007

2006

2005

2004

$ 17,200
5,805
147,257
63,494

$ 17,462
18,418
135,156
51,708

$16,734
16,286
93,530
42,969

$17,731
15,035
69,581
33,031

$14,766
10,544
52,546
28,476

1,519
51,072

2,311
60,978

1,610
31,022

1,828
23,546

1,231
13,524

(1) See Note 8 of the Notes to Consolidated Financial Statements for information regarding the computation

of net income (loss) per share.

Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations

Our Management’s Discussion and Analysis of Financial Condition and Results of Operations provides

information we believe is relevant to an assessment and understanding of our results of operations and
financial condition. This discussion should be read in conjunction with our Consolidated Financial Statements
and Notes that are included in this Form 10-K. Also, the discussion of Critical Accounting Estimates in this
section is an integral part of the analysis of our results of operations and financial condition.

Executive Summary

The Ultimate Software Group, Inc. and subsidiaries (“Ultimate” or the “Company”) designs, markets,
implements and supports human resources (“HR”), payroll and talent management solutions principally in the
United States and Canada.

Ultimate’s UltiPro software (“UltiPro”) is a comprehensive Internet-based solution designed to deliver

the functionality businesses need to manage the complete employment life cycle from recruitment to
retirement. The solution includes feature-sets for talent acquisition and onboarding, HR management and
compliance, benefits management and online enrollment, payroll, performance management, salary planning
and budgeting, reporting and analytical decision-making tools, time and attendance, and a self-service Web
portal for executives, managers, administrators, and employees.

Ultimate’s software-as-a-service (“SaaS”) offering, branded “Intersourcing” (the “Intersourcing Offer-

ing”), provides on-line access to comprehensive human capital management functionality for organizations that
need to simplify the information technology (“IT”) support requirements of their business applications.
Through the Intersourcing Offering, Ultimate provides the hardware, infrastructure, ongoing maintenance and
backup services for its customers at two data centers located in the Miami, Florida and Atlanta, Georgia areas.
Both data centers are owned and operated by a third-party, Quality Technology Services (“QTS”). QTS is one
of the largest privately-held providers of data center facilities and management services in the United States.

UltiPro is available as two solution suites based on company size. UltiPro Enterprise (“Enterprise”)

was developed to address the needs of large and very large companies (700 or more employees and including
companies as large as 15,000 employees and larger) and is delivered as either SaaS or an on-premise solution.
UltiPro Workplace (“Workplace”) was developed for companies in the mid-market (200 to 700 employees)
and is delivered exclusively as SaaS. UltiPro Workplace provides medium-sized and smaller companies with
nearly all the features that larger Enterprise companies have with UltiPro, plus a bundled service package.
Since many companies in this market do not have IT staff on their premises to help with system issues,
UltiPro Workplace is designed to give these customers a high degree of convenience by handling system setup,
business rules, and other situations for customers “behind the scenes.” UltiPro is marketed primarily through
the Company’s Enterprise and Workplace direct sales teams.

28

In addition to UltiPro’s core HR/payroll functionality, the Company’s customers have the option to
purchase a number of additional features on a per-employee-per-month (or “PEPM”) basis, which are available
to enhance the functionality of UltiPro’s core features based on certain business needs of the customers. These
optional UltiPro features currently include (i) the talent management suite of products; (ii) benefits enrollment;
(iii) time, attendance and scheduling; (iv) time management, (v) tax filing; (vi) wage attachments; and
(vii) other optional features (collectively, UltiPro “Optional Features”). All Optional Features are individually
priced solely on a subscription basis with some of the Optional Features available to both Enterprise and
Workplace customers while others are available exclusively to either Enterprise or Workplace customers, based
on the needs of the respective customers, including their employee size and the complexity of their HR/payroll
environment.

Ultimate has two primary revenue sources: recurring revenues and services revenues. Intersourcing

revenues and maintenance revenues are the primary components of recurring revenues in the Company’s
audited consolidated statements of operations. The majority of services revenues are derived from implemen-
tation services and, to a lesser extent, training services. In addition to recurring revenues and services revenues,
Ultimate has marketed UltiPro on a perpetual license basis since its inception, through which it has recognized
license revenues. For 2006, 2007 and 2008, license revenues, as a percentage of total revenues, represented
10.7%, 9.6% and 6.3%, respectively.

Effective April 1, 2009, Ultimate will discontinue selling its on-site UltiPro solutions on a perpetual

license basis, although the Company will continue to sell on-site UltiPro solutions on a subscription basis
(which is priced and billed to customers on a PEPM basis). After the elimination of new sales of perpetual
licenses, the variable costs associated with licenses, such as sales commissions, will also be eliminated.
However, there will remain certain fixed third-party costs that were formerly allocated to costs of license
revenues (in proportion to their contribution to the total sales mix) which will be shifted to costs of recurring
revenues. As perpetual license agreements are sold, annual maintenance contracts (priced as a percentage of
the related license fee) accompany those agreements. Maintenance contracts typically have a one-year term
with annual renewal periods thereafter. The Company has historically maintained a customer retention rate for
its renewal maintenance agreements of 96% and does not foresee its decision to discontinue new sales of
perpetual license agreements to materially affect its future maintenance revenues (as they relate to existing
license customers).

As Intersourcing units are sold, the recurring revenue backlog associated with Intersourcing grows,

enhancing the predictability of future revenue streams. Intersourcing sales include a one-time upfront (or
setup) fee, priced on a per-employee basis, and ongoing monthly fees, priced on a PEPM basis. Revenue
recognition for Intersourcing is triggered when the related customer processes its first payroll (or goes “Live”).
When an Intersourcing customer goes Live, the related upfront fees are recognized as recurring subscription
revenues ratably over the term of the related contract (typically 24 months) and the Company begins
recognizing the associated ongoing monthly PEPM fees.

In connection with the Company’s business strategy, an internal financial metric used by the Company

in measuring financial performance is new annual recurring revenues (“ARR”). ARR represent the expected
one-year value from (i) new Intersourcing sales (including prorated one-time fees); (ii) maintenance revenues
related to new software license sales; and (iii) recurring revenues from additional sales to Ultimate’s existing
customer base.

New ARR attributable to sales during 2008 were $41.3 million as compared to $31.1 million for 2007.

The main contributors to the increase in new ARR were new sales of the Company’s Intersourcing Offering,
including sales of UltiPro Enterprise and UltiPro Workplace (including prorated one-time fees).

Critical Accounting Estimates

The preparation of financial statements in conformity with U.S. generally accepted accounting
principles in the United States (“GAAP”) requires management to make estimates and assumptions that affect
the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of

29

the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual
results could differ from those estimates.

Revenue Recognition

Sources of revenue for the Company are as follows:

1) Recurring revenues, which include:

(cid:2) Subscription revenues generated from sales of the right to use UltiPro through Intersourcing,
which includes Hosting Services (defined below), with the relevant elements as follows:

m

Upfront one-time fees priced on a per-employee basis; and

m Monthly subscription revenues, priced on a PEPM basis.

(cid:2) Maintenance revenues generated from maintaining, supporting and providing periodic updates for

the Company’s UltiPro solutions sold under software license agreements:

m

m

Renewal maintenance associated with perpetual license agreements sold in prior periods
and related to an existing customer base;
First year maintenance associated with new perpetual license agreements or those which
are still in the initial contract period (see discussion below regarding the cessation of
future perpetual license sales effective April 1, 2009);

(cid:2) Subscription revenues generated from sales of services to host the UltiPro application (“Hosting

Services”) in conjunction with sales of perpetual licenses of UltiPro;

(cid:2) Subscription revenues generated from sales of Hosting Services on a stand-alone basis to

customers who already own a perpetual license (“Base Hosting”);

(cid:2) Subscription revenues generated from the Original Ceridian Agreement (an agreement signed in
2001, subsequently amended and terminated on March 9, 2008, granting Ceridian Corporation a
non-exclusive license to use UltiPro as part of an on-line offering to market primarily to
businesses with less than 500 employees); and, to a lesser extent;

(cid:2) Subscription revenues generated from PEPM fees related to sales of UltiPro by independent

business service providers (“BSP’s”).

2) Sales of services including implementation of the Company’s UltiPro solutions (representing the

majority of services revenues), training (also known as knowledge management) and other services,
including the provision of payroll-related forms and the printing of Form W-2’s for certain
customers;

3) Sales of perpetual licenses for UltiPro:

(cid:2) Effective April 1, 2009, Ultimate will discontinue selling its on-site UltiPro solutions on a

perpetual license basis, although the Company will continue to sell on-site UltiPro solutions on a
subscription basis (or on a PEPM basis).

Recurring Revenues

Sales Generated from the Intersourcing Offering

Subscription revenues generated from the Intersourcing Offering are recognized in accordance with

Emerging Issues Task Force (“EITF”) No. 00-21, “Revenue Arrangements with Multiple Deliverables” (“EITF
No. 00-21”) as a services arrangement since the customer is purchasing the right to use UltiPro rather than
licensing the software on a perpetual basis. Fair value of multiple elements in Intersourcing arrangements is
assigned to each element based on the guidance provided by EITF No. 00-21.

The elements that typically exist in Intersourcing arrangements include Hosting Services, the right to

use UltiPro, maintenance of UltiPro (i.e., product enhancements and customer support) and professional
services (i.e., implementation services and training in the use of UltiPro). The pricing for Hosting Services,
the right to use UltiPro and maintenance of UltiPro is bundled (the “Bundled Elements”). Since these three

30

Bundled Elements are components of recurring revenues in the consolidated statements of operations,
allocation of fair values to each of the three elements is not necessary and they are not reported separately.
Fair value for the Bundled Elements, as a whole, is based upon evidence provided by the Company’s pricing
for Intersourcing arrangements sold separately. The Bundled Elements are provided on an ongoing basis and
represent undelivered elements under EITF No. 00-21; they are recognized on a monthly basis as the services
are performed, once the customer processes its first live payroll (i.e., goes “Live”).

Implementation and training services (the “Professional Services”) provided for Intersourcing arrange-

ments are typically priced on a time and materials basis and are recognized as services revenue in the
consolidated statements of operations as the services are performed. Under EITF No. 00-21, fair value is
assigned to service elements in the arrangement based on their relative fair values, using the prices established
when the services are sold on a stand-alone basis. Fair value for Professional Services is based on the
respective Implementation Valuation (defined below) and Training Valuation (defined below). If evidence of
the fair value of one or more undelivered elements does not exist, the revenue is deferred and recognized when
delivery of those elements occurs or when fair value can be established.

The Company believes that applying EITF No. 00-21 to Intersourcing arrangements as opposed to

applying American Institute of Certified Public Accountants (“AICPA”) Statement of Position (“SOP”) 97-2,
“Software Revenue Recognition” (“SOP 97-2”), is appropriate given the nature of the arrangements whereby
the customer has no right to the UltiPro license.

Sales of Base Hosting Services

Subscription revenues generated from Base Hosting are recognized in accordance with EITF No. 00-3,

“Application of AICPA Statement of Position 97-2 to Arrangements that Include the Right to Use Software
Stored on Another Entity’s Hardware” (“EITF No. 00-3”), which provides guidance as to the application of
SOP 97-2 to hosting arrangements that include a license right to the software. The elements that typically
exist for Base Hosting arrangements include Hosting Services and implementation services. Base Hosting is
different than Intersourcing arrangements in that the customer already owns a perpetual license and is
subsequently adding Hosting Services or is purchasing a perpetual license for UltiPro together with Hosting
Services, whereas, with Intersourcing, the customer is purchasing the right to use (not license) UltiPro together
with Hosting Services. Implementation services provided for Base Hosting arrangements, whereby the
customer already owns a perpetual license, are less than those provided for Intersourcing arrangements since
UltiPro is already implemented in these Base Hosting arrangements and only needs to be transitioned to a
hosted environment. Fair value for Hosting Services is based on the Hosting Valuation (defined below). The
fair value for implementation services is based on the Implementation Valuation in accordance with guidelines
provided by SOP 97-2.

Revenue Recognition for Elements included in Recurring Revenues

Recurring revenues include subscription revenues and maintenance revenues.

Subscription revenues are principally derived from PEPM fees earned through the Intersourcing
Offering, Base Hosting and, to a lesser extent, the BSP sales channel, as well as revenues generated from the
Original Ceridian Agreement (which terminated March 9, 2008).

To the extent there are upfront (or setup) fees associated with the Intersourcing Offering, Base Hosting

or the BSP sales channel, subscription revenues are recognized ratably over the minimum term of the related
contract upon the delivery of the product and services. In the cases of Intersourcing and Base Hosting sales,
delivery of the services is when the customer processes its first payroll (or goes “Live”), at which time
amortization of the upfront fees commences and extends until the end of the initial contract period. In the case
of BSP channel sales, amortization of the upfront fee typically commences when the contract is signed, which
is when the BSP’s rights under the agreement begin, continuing until the initial contract term ends. Ongoing
PEPM fees from the Intersourcing Offering, Base Hosting and the BSP sales channel are recognized as
subscription revenue as the services are delivered, typically on a monthly basis.

31

Subscription revenues from the Original Ceridian Agreement of $1.5 million were recognized in 2008
through the agreement’s termination date on March 8, 2008. For each of the years ended December 31, 2007
and 2006, $642,000 per month (or $7.7 million per year) of subscription revenues was recognized.

Subscription revenues generated from the BSP sales channel include both the right to use UltiPro and

maintenance. The BSP is charged a fee on a PEPM basis. Revenue is recognized on a PEPM basis as the
services are provided to the underlying customer. To the extent the BSP pays the Company a one-time upfront
fee, the Company accounts for such fee by recognizing it as subscription revenue over the minimum term of
the related agreement.

Maintenance revenues are derived from maintaining, supporting and providing periodic updates for the

Company’s software. Maintenance and support fees are generally priced as a percentage of the initial license
fee for the underlying products. Maintenance services provided to customers include product updates and
technical support services. Product updates are included in general releases to the Company’s customers and
are distributed on a periodic basis. Such updates may include, but are not limited to, product enhancements,
payroll tax updates, additional security features or bug fixes. All features provided in general releases are
unspecified upgrade rights. To the extent specified upgrade rights or entitlements to future products are
included in a multi-element arrangement, revenue is recognized upon delivery provided fair value for the
elements exists. In multi-element arrangements that include a specified upgrade right or entitlement to a future
product, if fair value does not exist for all undelivered elements, revenue for the entire arrangement is deferred
until all elements are delivered or when fair value can be established. Maintenance revenues are recognized
ratably over the service period, generally one year. Annual maintenance renewal fees which occur subsequent
to the initial contract period are also recognized ratably over the related service period.

Services Revenues

Sales of Services, including Implementation and Training Services, and Related Revenue Recognition

Services revenues include revenues from fees charged for the implementation of the Company’s

software products and training of customers in the use of such products, fees for other services, including
services provided to BSP’s, the provision of payroll-related forms and the printing of Form W-2’s for certain
customers, as well as certain reimbursable out-of-pocket expenses. Revenues for implementation consulting
and training services are recognized as services are performed to the extent the pricing for such services is on
a time and materials basis. Other services are recognized as the product is shipped or as the services are
rendered depending on the specific terms of the arrangement.

Arrangement fees related to fixed-fee implementation services contracts are recognized using the
percentage of completion accounting method, which involves the use of estimates. Percentage of completion is
measured at each reporting date based on hours incurred to date compared to total estimated hours to
complete. If a sufficient basis to measure the progress towards completion does not exist, revenue is
recognized when the project is completed or when the Company receives final acceptance from the customer.

The Company recognizes revenue in accordance with the Securities Exchange Commission (“SEC”)

Staff Accounting Bulletin No. 101, “Revenue Recognition in Financial Statements” (“SAB No. 101”) and the
SEC Staff Accounting Bulletin No. 104, “Revenue Recognition” (“SAB No. 104”). Management believes the
Company is currently in compliance in all material aspects with the current provisions set forth in SOP 97-2,
SOP 98-9 “Modification of SOP 97-2, Software Revenue Recognition, With Respect to Certain Transactions”
(“SOP 98-9”), EITF No. 00-21, EITF No. 00-3, SAB No. 101 and SAB No. 104.

License Revenues

Sales of Perpetual Licenses for UltiPro Sold With or Without Hosting Services

Sales of perpetual licenses for UltiPro and sales of perpetual licenses for UltiPro in conjunction with
Hosting Services are multiple-element arrangements that involve the sale of software and consequently fall
under the guidance of SOP 97-2 for revenue recognition.

32

The Company licenses software under non-cancelable license agreements and provides services
including maintenance, implementation consulting and training services. In accordance with the provisions of
SOP 97-2, license revenues are generally recognized when (1) a non-cancelable license agreement has been
signed by both parties, (2) the product has been shipped, (3) no significant vendor obligations remain and
(4) collection of the related receivable is considered probable. To the extent any one of these four criteria is
not satisfied, license revenue is deferred and not recognized in the audited consolidated statements of
operations until all such criteria are met.

For multiple-element software arrangements, each element of the arrangement is analyzed and the

Company allocates a portion of the total fee under the arrangement to the elements based on vendor-specific
objective evidence of fair value of the element (“VSOE”), regardless of any separate prices stated within the
contract for each element. Fair value for the elements of multiple-element software arrangements is considered
to be the price a customer would be required to pay when the element is sold separately.

The Residual Method (as defined below) is used to recognize revenue when a license agreement
includes one or more elements to be delivered at a future date and VSOE of the fair value of all undelivered
elements exists. The fair value of the undelivered elements is determined based on the historical evidence of
stand-alone sales of these elements to customers. Undelivered elements in a license arrangement typically
include maintenance, implementation and training services (the “Standard Undelivered Elements”). The fair
value for maintenance fees is based on the price of the services sold separately, which is determined by the
annual renewal rate historically and consistently charged to customers (the “Maintenance Valuation”).
Maintenance fees are generally priced as a percentage of the related license fee. The fair value for
implementation services is based on standard pricing (i.e., rate per hour charged to customers for implemen-
tation services), for stand-alone sales of implementation services (the “Implementation Valuation”). The fair
value for training services is based on standard pricing (i.e., rate per training day charged to customers for
class attendance), taking into consideration stand-alone sales of training services through year-end seminars
and historically consistent pricing for such services (the “Training Valuation”). Under the residual method (the
“Residual Method”), the fair value of the undelivered elements is deferred and the remaining portion of the
arrangement fee attributable to the delivered element, the license fee, is recognized as license revenue. If
VSOE for one or more undelivered elements does not exist, the revenue is deferred on the entire arrangement
until the earlier of the point at which (i) such VSOE does exist or (ii) all elements of the arrangement have
been delivered.

Perpetual licenses of UltiPro sold without Hosting Services typically include a license fee and the
Standard Undelivered Elements. Fair value for the Standard Undelivered Elements is based on the Maintenance
Valuation, the Implementation Valuation and the Training Valuation. The delivered element of the arrangement,
the license fee, is accounted for in accordance with the Residual Method.

Perpetual licenses of UltiPro sold with Hosting Services typically include a license fee, the Standard

Undelivered Elements and Hosting Services. Fair value for the Standard Undelivered Elements is based on the
Maintenance Valuation, the Training Valuation and the Implementation Valuation. Hosting Services are
delivered to customers on a PEPM basis over the term of the related customer contract (“Hosting PEPM
Services”). Upfront fees charged to customers represent fees for the hosting infrastructure, including hardware
costs, third-party license fees and other upfront costs incurred by the Company in relation to providing such
services (“Hosting Upfront Fees”). Hosting PEPM Services and Hosting Upfront Fees (collectively, “Hosting
Services”) represent undelivered elements in the arrangement since their delivery is over the course of the
related contract term. The fair value for Hosting Services is based on standard pricing (i.e., rate charged
PEPM), taking into consideration stand-alone sales of Hosting Services through the sale of such services to
existing customers (i.e., those who already own the UltiPro perpetual license at the time Hosting Services are
sold to them) and historically consistent pricing for such services (the “Hosting Valuation”). The delivered
element of the arrangement, the license fee, is accounted for in accordance with the Residual Method.

The Company’s customer contracts are non-cancelable agreements. The Company does not provide for
rights of return or price protection on its software. The Company provides a limited warranty that its software
will perform in accordance with user manuals for varying periods, which are generally less than one year from

33

the contract date. The Company’s customer contracts generally do not include conditions of acceptance.
However, if conditions of acceptance are included in a contract or uncertainty exists about customer
acceptance of the software, license revenue is deferred until acceptance occurs.

Effective April 1, 2009, Ultimate will discontinue selling its on-site UltiPro solutions on a perpetual

license basis, although the Company will continue to sell on-site UltiPro solutions on a subscription basis
(which is priced and billed to customers on a PEPM basis).

Income Taxes

The Company makes certain estimates and judgments in determining income tax expense for financial
statement purposes. These estimates and judgments occur in the calculation of certain tax assets and liabilities,
which arise from differences in the timing of recognition of revenue and expense for tax and financial
statement purposes.

The Company assesses the likelihood that it will be able to recover its deferred tax assets. Management
considers all available evidence, both positive and negative, including historical levels of income, expiration of
net operating loss carryforwards, expectations and risks associated with estimates of future taxable income and
ongoing prudent and feasible tax planning strategies as well as current tax laws and interpretation of current
tax laws in assessing the need for a valuation allowance. If recovery is not likely, we record a valuation
allowance against the deferred tax assets that we estimate will not ultimately be recoverable. The available
positive evidence at December 31, 2008 included, among other factors, three years of cumulative historical
operating profits and a projection of future financial and taxable income. As a result of our analysis of all
available evidence, both positive and negative, at December 31, 2008, it was considered more likely than not
that a full valuation allowance for deferred tax assets was not required.

As of December 31, 2008, the Company believes it is more likely than not that the amount of the
deferred tax assets recorded on the balance sheet will ultimately be recovered. However, should there be a
change in the Company’s ability to recover the deferred tax assets, the tax provision would increase in the
period in which it is determined that recovery is not probable.

Stock-Based Compensation

The Company’s Amended and Restated 2005 Equity and Incentive Plan (the “Plan”) authorizes the

grant of options to non-employee directors, officers and employees of the Company to purchase shares of the
Company’s Common Stock (“Options”). The Plan also authorizes the grant to such persons of restricted and
non-restricted shares of Common Stock, stock appreciation rights, stock units and cash performance awards
(collectively, the “Awards”). Prior to the adoption of the Plan, options to purchase shares of Common Stock
were issued under the Company’s Nonqualified Stock Option Plan (the “Prior Plan”).

The Plan provides broad discretion to the Compensation Committee of the Board of Directors to create

appropriate equity incentives for directors, officers and employees of the Company. The Plan is intended to
attract and retain talented employees and align employee and stockholder interests. Effective January 1, 2006,
the Company adopted the fair value recognition provisions of Statement of Financial Accounting Standards
(“SFAS”) No. 123R, “Share-Based Payment” (“SFAS No. 123R”), using the modified-prospective transition
method. Under this transition method, compensation was recognized beginning January 1, 2006 and includes
(a) compensation expense for all share-based employee compensation arrangements granted prior to, but not
yet vested as of, January 1, 2006, based on the grant date fair value estimated in accordance with the original
provisions of SFAS No. 123 “Share-Based Payment”, and (b) compensation expense for all share-based
employee compensation arrangements granted subsequent to January 1, 2006, based on the grant-date fair
value estimated in accordance with the provisions of SFAS No. 123R (revised 2004), “Share-Based Payment”.
In accordance with SFAS No. 123R, the Company capitalizes the portion of stock-based compensation
attributed to internally developed software.

For purposes of calculating and accounting for stock-based compensation expense in accordance with

SFAS No. 123R, the Company makes a computation of expected volatility, based upon historical volatility and

34

the expected term of the option. The expected term is based on the historical exercise experience under the
share-based plans of the underlying award (including post-vesting employment termination behavior) and
represents the period of time the share-based awards are expected to be outstanding. The interest rate is based
on the U.S. Treasury yield in effect at the time of grant for a period commensurate with the estimated
expected life. Pursuant to implementing SFAS No. 123R effective January 1, 2006, the Company is required to
estimate forfeitures at the time of grant and revise those estimates in subsequent periods if actual forfeitures
differ from those estimates. The weighted-average forfeiture rate is based on historical data.

The following table sets forth the stock-based compensation (“SBC”) expense resulting from share-
based arrangements that is recorded in the Company’s consolidated statements of operations for the periods
indicated (in thousands):

For the Years Ended December 31,

Cost of recurring revenues
Cost of services revenues
Cost of license revenues
Sales and marketing
Research and development
General and administrative

2008

2007

$

871
1,988
12
7,389
1,570
3,626

$

635
1,542
5
4,617
985
2,388

Total SBC

$15,456

$10,172

2006

$ 394
874
6
2,967
620
1,385

$6,246

Included in capitalized software in the Company’s consolidated balance sheet at December 31, 2008
and 2007 was $30 thousand and $42 thousand, respectively, in stock-based compensation expense related to
capitalized software during the fiscal years then ended. This amount would have otherwise been charged to
research and development expense for the years ended December 31, 2008 and 2007.

35

Results of Operations

The following table sets forth the consolidated statements of operations data of the Company, as a

percentage of total revenues, for the periods indicated.

Revenues:

Recurring
Services
License

Total revenues

Cost of revenues:

Recurring
Services
License

Total cost of revenues

Gross profit

Operating expenses:

Sales and marketing
Research and development
General and administrative

Total operating expenses
Operating income (loss)
Other income (expense), net
Interest expense and other
Other income, net

Total other income, net
Income (loss) before income tax

Benefit (provision) for income taxes

For the Years Ended December 31,
2008
2006
2007

59.7%
34.0
6.3

57.5%
32.9
9.6

55.7%
33.6
10.7

100.0

100.0

100.0

16.7
28.0
1.0

45.7

54.3

26.4
20.6
9.9

56.9
(2.6)

(0.1)
0.5

0.4
(2.2)

0.6

15.1
26.6
1.1

42.8

57.2

24.1
18.6
9.5

52.2
5.0

(0.1)
4.0

3.9
8.9

13.0

15.6
26.4
1.2

43.2

56.8

25.5
19.6
9.3

54.4
2.4

(0.1)
1.3

1.2
3.6

–

Net income (loss)

(1.6)%

21.9%

3.6%

Comparison of Fiscal Years Ended December 31, 2008 and 2007

Revenues

The Company’s revenues are derived from recurring revenues, services revenues and, to a lesser extent,
license revenues. See “Revenue Recognition” (above) for further discussion of the Company’s revenue sources
and its method of accounting for each of them.

Total revenues, consisting of recurring, services and license revenues, increased 17.9% to $178.6 million

for 2008 from $151.5 million for 2007.

Recurring revenues increased 22.6% to $106.7 million for 2008 from $87.0 million for 2007. The

increases in recurring revenues for 2008 were primarily due to increases in subscription revenues from the

36

Intersourcing Offering and, to a lesser extent, maintenance revenues, partially offset by a decrease in
subscription revenues from the Original Ceridian Agreement, as described below:

a)

Intersourcing revenues increased 48.5% for 2008, primarily due to the continued growth of the
Intersourcing Offering, which comprised the majority of unit sales. The increase in Intersourcing
revenues is based on the revenue impact of incremental units that have gone Live since December 31,
2007, including the UltiPro core product and, to a lesser extent, Optional Features of UltiPro.
Intersourcing revenues from the UltiPro Workplace solution in 2008 also contributed to the year-
over-year growth, particularly since this solution was introduced after September 30, 2007. Recogni-
tion of recurring revenues for Intersourcing sales commences upon the Live date. The Company’s
twelve month retention rate of 97% for existing Intersourcing customers also contributed to the
growth in Intersourcing revenues when combined with incremental revenues resulting from additional
customers going Live in 2008 as compared to 2007.

b) Maintenance revenues from license sales increased 9.0% due to cumulative net increases in the

customer base subsequent to December 31, 2007 due to incremental license sales since such date.
Maintenance revenues are recognized over the initial term of the related license contract, which is
typically 12 months, and then on a monthly recurring basis thereafter as the maintenance contracts
renew annually. The Company’s twelve month retention rate of 96% for existing customers’ annual
maintenance renewals during 2008, combined with the annual price increases, also contributed to the
increase in maintenance revenues.

c) The impact on recurring revenues of units sold under the Intersourcing Offering has been a gradual
increase from one period to the next, based on the incremental effect of revenue recognition of the
Intersourcing fees over the terms of the related contracts as sales in backlog go Live.

d) Subscription revenues decreased 58.0% in 2008. This decrease was primarily due to the termination
of the Original Ceridian Agreement effective March 9, 2008, at which time the related revenue
recognition ended. In 2008, revenue recognized under Original Ceridian Agreement, amounted to
$1.5 million as compared to $7.7 million in 2007.

Services revenues increased 21.6% to $60.6 million for 2008 from $49.9 million for 2007 primarily as

a result of an increase in implementation revenues, which was primarily due to additional billable hours, a
higher net rate per hour and, to a lesser extent, increased implementation revenues recognized for the new
Workplace sales. The additional billable hours stemmed from an increase in the number of revenue-generating
consultants (as the Company hired more implementation personnel to accommodate the increased sales
growth) as well as additional hours worked by third-party implementation partners (or “IPs”). The net rate per
hour for 2008 was higher than that for 2007 as the blended rate on a time and materials basis increased.
Implementation revenues from UltiPro Workplace increased primarily as a result of the increased volume in
UltiPro Workplace sales (as compared to 2007 which did not have a full year of Workplace unit sales).

License revenues decreased 22.8% to $11.3 million for 2008 from $14.6 million for 2007. The decrease

in 2008 was principally due to a lower number of units sold with more unit sales concentrated in the
Intersourcing Offering.

Cost of Revenues

Cost of revenues consists of the cost of recurring, services and license revenues. Cost of recurring

revenues consists of costs to provide maintenance and technical support to the Company’s customers, the cost
of providing periodic updates and the cost of subscription revenues, including amortization of capitalized
software. Cost of services revenues primarily consists of costs to provide implementation services and training
to the Company’s customers and, to a lesser degree, costs related to sales of payroll-related forms, costs
associated with certain reimbursable out-of-pocket expenses, discussed below, and costs to support additional
services provided to BSPs. Cost of license revenues primarily consists of fees payable to third parties for
software products distributed by the Company. UltiPro includes third-party software for enhanced report
writing purposes and for time and attendance functionality (“UTA”). When UltiPro units are sold, customers

37

pay the Company on a per user basis for the license rights to the third-party report writing software and for
the add-on product, UTA.

Cost of recurring revenues increased 30.5% to $29.8 million for 2008 from $22.8 million for 2007. The

$7.0 million increase in cost of recurring revenues for the year (which included SBC expense of $0.9 million
in 2008 as compared to $0.6 million in 2007), was primarily due to increases in both Intersourcing costs and
maintenance costs as described below:

a) The increase in Intersourcing costs was principally due to the growth in Intersourcing operations

associated with increased sales, including higher operating costs such as depreciation and amortiza-
tion of related computer equipment supporting the hosting operations, increased third-party royalty
fees for UTA sales, increased labor costs and increased hosting data center costs. In addition, there
was increased amortization for UltiPro Canadian HR/payroll (“UltiPro Canada”) due to the general
release of UltiPro Canada in the fourth quarter of 2007 and the resulting commencement of the
amortization of the capitalized costs at that time as compared to a full year’s amortization in 2008.

b) The increase in maintenance costs was primarily related to increased labor costs commensurate with

the growth in the number of customers served.

Cost of services revenues increased 24.2% to $50.1 million for 2008 from $40.3 million for 2007. The

$9.8 million increase in costs of services revenues (which included stock-based compensation expense of
$2.0 million in 2008 as compared to $1.5 million in 2007) was primarily due to increased implementation
costs. The increase in implementation costs was mainly attributable to labor costs associated with growing the
implementation infrastructure (predominantly billable consultants) to accommodate the overall growth in unit
sales and, to a lesser extent, increased costs for third-party IP’s which correlate with the increased
implementation revenues generated from the work performed by IP’s.

Cost of license revenues increased by $0.1 million, or 8.2% to $1.8 million for 2008 from $1.7 million

in 2007. This slight increase was principally due to increased amortization for UltiPro Canada due to the
general release of UltiPro Canada in the fourth quarter of 2007 and the resulting commencement of the
amortization of the capitalized costs.

Sales and Marketing

Sales and marketing expenses consist primarily of salaries and benefits, sales commissions, travel and
promotional expenses, and facility and communication costs for direct sales offices, as well as advertising and
marketing costs. Sales and marketing expenses increased 29.4% to $47.2 million for 2008 from $36.5 million
for 2007. The $10.7 million increase for the year (which included stock-based compensation expense of
$7.4 million in 2008 as compared to $4.6 million for 2007) was primarily due to increased labor and related
costs attributable to hiring additional direct sales force personnel (particularly for the Company’s Workplace
sales organization) and higher sales commissions principally related to increased Intersourcing sales. Marketing
expenses associated with the investment in the Workplace solution also increased in comparison to 2007. The
overall increase was partially offset by lower commissions on license sales which correlate to the decrease in
license revenues. Commissions on license sales are recognized when the license revenues are recognized,
which is typically when the product is shipped. Commissions on Intersourcing sales are amortized over the
initial contract term (typically 24 months) commencing on the Live date, which corresponds with the
commencement of Intersourcing revenue recognition.

Research and Development

Research and development expenses consist primarily of software development personnel costs.

Research and development expenses increased 30.5% to $36.7 million in 2008 from $28.2 million in 2007.
The increases in research and development expenses during 2008 (including $1.6 million in 2008 as compared
to $1.0 million in 2007 of SBC expense) was principally due to higher labor costs related to the ongoing
development of UltiPro and complementary products, including the impact of increased personnel costs
(predominantly from additional headcount) and increased third-party consulting costs, and, to a lesser extent, a

38

net reduction in capitalized labor costs. Capitalization of costs for UltiPro Canada ended in November 2007
(upon its general release) and certain labor costs were capitalized in 2008 in relation to a new product offering
referred to as Onboarding which is a product that handles certain human resources functionality for new hires
of a company, and has an expected general release in the first quarter of 2009.

General and administrative

General and administrative expenses consist primarily of salaries and benefits of executive, administra-

tive and financial personnel, as well as external professional fees and the provision for doubtful accounts.
General and administrative expenses increased 22.1% to $17.6 million for 2008 from $14.4 million for 2007.
The increase for 2008 (which included SBC expense of $3.6 million in 2008 as compared to $2.4 million in
2007 and $0.2 million of amortization of acquired intangibles in both 2008 and 2007) was primarily due to
increased labor and related costs (resulting from additional personnel costs to support the Company’s growth).

Interest and Other Expense

Interest and other expense increased $65 thousand, or 30.4%, to $279 thousand for 2008 from $214

thousand for 2007.

Interest and Other Income, net

Interest and other income, net, decreased to $0.8 million for 2008 from $6.0 million for 2007 primarily

because in 2007, the Company received a non-recurring cash settlement fee of $4.4 million, net of related
costs, resulting from the early termination in 2007 of a multi-year business arrangement with one of our BSP’s
that decided to exit the payroll business (the “Non-Recurring Settlement”). In addition, in 2008, the Company
had a decrease in interest income due to less cash, cash equivalents and marketable securities and a decrease
in interest rates.

Income Tax Benefit, net

The income tax benefit decreased by 94.1% during the year ended December 31, 2008 due to the fact
that in 2007, the Company recorded an income tax benefit of $19.9 million primarily related to the release of
the valuation allowance against deferred tax assets, partially offset by a provision for income tax of $115
thousand. Net operating loss carryforwards available at December 31, 2008, expiring at various times from
2011 through the year 2028 and which are available to offset future taxable income, approximated
$73.9 million. The timing and levels of future profitability may result in the expiration of net operating loss
carryforwards before utilization. Additionally, utilization of such net operating losses may be limited as a
result of cumulative ownership changes in the Company’s equity instruments.

The Company recognized $20.9 million of deferred tax assets, net of deferred tax liabilities as of
December 31, 2008. If estimates of taxable income are decreased, a valuation allowance may need to be
provided for some or all deferred tax assets, which will cause an increase in income tax expense.

Comparison of Fiscal Years Ended December 31, 2007 and 2006

Revenues

Total revenues, consisting of recurring, services and license revenues, increased 31.9% to $151.5 million

for 2007 from $114.8 million for 2006.

Recurring revenues increased 36.1% to $87.0 million for 2007 from $63.9 million for 2006. The

increases in recurring revenues for 2007 were primarily due to increases in Intersourcing revenues and
maintenance revenues.

a)

Intersourcing revenues increased 69.1% primarily due to the continued growth of the recurring
revenues generated from previously sold Intersourcing units which went Live after December 31,
2006. Recognition of recurring revenues for Intersourcing unit sales commences upon Live date.

39

b) Maintenance revenues increased 15.1% due to additional maintenance generated from incremental

license sales since December 31, 2006. Maintenance revenues are recognized over the initial term of
the related license contract, which is typically 12 months, and then on a recurring basis thereafter (on
a monthly basis ratably over the term of the respective renewal period). The Company’s high
retention rate of approximately 96% for existing customers’ annual maintenance renewals in 2007
combined with the annual price increases that typically accompany renewals also contributed to the
increase in maintenance revenues.

Services revenues increased 29.1% to $49.9 million for 2007 from $38.6 million for 2006 primarily as

a result of an increase of $10.4 million in implementation revenues and a $1.2 million increase in training
revenues. The increase in implementation revenues in 2007 was primarily due to more billable hours generated
from our billable consultants (including the impact of hiring additional billable consultants during the year)
and, to a lesser extent, from the increased use of IP’s. These additional billable hours stemmed from an
increase in unit sales (particularly Intersourcing and certain add-on products), partially offset by a lower net
rate per hour. The increase in training revenues was attributable to increased classroom attendance and Web-
based training, also tied to increased unit sales.

License revenues increased 19.0% to $14.6 million for 2007 from $12.3 million for 2006. The increase
in 2007 was principally due to a higher average selling price due to increased sales of UTA, an add-on product
introduced in 2006.

Cost of Revenues

Cost of recurring revenues increased 27.5% to $22.8 million for 2007 from $17.9 million for 2006. The

increase in the cost of recurring revenues for 2007, was primarily due to the increases in both Intersourcing
costs and maintenance costs.

a) The increase in the Intersourcing costs was principally due to the growth in Intersourcing operations and
increased sales (including increased labor costs and higher operating costs such as depreciation and
amortization of related computer equipment supporting the operations and costs associated with the
operations of the Company’s two data centers), an increase in the amortization of the purchased source
code of the integrated online recruitment/talent acquisition solution that Ultimate has offered its customers
since April 2005 (“Recruitment”) (which began amortizing in 2007), and an increase in royalty fees and
annual maintenance fees paid to the third-party provider of UTA (tied to increased sales).

b) The increase in maintenance costs was primarily related to increased labor costs commensurate with

the growth in the number of customers served.

Cost of services revenues increased 33.3% to $40.3 million for 2007 from $30.3 million for 2006. The

increase in cost of services revenues for 2007, was primarily due to an increase in implementation labor costs and
IP costs. In response to the need to implement more units (resulting from increased unit sales of UltiPro and add-
on products), during 2007, the Company hired additional implementation personnel comprised of revenue-
generating, or “billable,” consultants and certain related managerial personnel. In addition, the Company increased
its use of IPs to assist in handling the increased demand for implementing UltiPro and add-on products.

Cost of license revenues increased 19.4% to $1.7 million for 2007 from $1.4 million for 2006. The

increase in cost of license revenues for 2007 was principally due to higher royalties paid to third-party vendors
for products sold in conjunction with UltiPro.

Sales and Marketing

Sales and marketing expenses increased 24.2% to $36.5 million for 2007 from $29.4 million for 2006.

The $7.1 million increase in 2007 was principally due to increased sales commissions of $1.8 million and
other additional labor costs (including a $1.7 million increase of stock-based compensation in 2007), partly
attributable to hiring additional sales personnel. Included in sales and marketing expenses was stock-based
compensation expense of $4.6 million in 2007 as compared to $3.0 million in 2006. Sales commissions
increased primarily from Intersourcing revenues, correlating with the growth in that revenue source. Increased

40

sales commissions also resulted from a higher percentage of sales being made by salespeople in the direct
sales force whose performance placed them at higher commission rates than in the prior year.

Research and Development

Research and development expenses increased 25.3% to $28.2 million in 2007 from $22.5 million in

2006. Excluding the impact of capitalized labor costs associated with the development of UltiPro Canada,
which totaled $1.7 million for 2007, research and development expenses increased $5.6 million in comparison
to 2006, principally due to higher labor costs, related to an increase in headcount and, to a lesser extent, an
increase in third-party consulting costs. Included in research and development expenses was stock-based
compensation expense of $1.0 million in 2007 as compared to $0.6 million in 2006.

In accordance with SFAS No. 86, “Accounting for the Costs of Computer Software to be Sold, Leased
or Otherwise Marketed” (“SFAS No. 86”), the Company began capitalizing certain research and development
personnel costs for the development of UltiPro Canada functionality in November 2005, when technological
feasibility was attained. UltiPro Canada was built from the existing product infrastructure of UltiPro (e.g.,
using UltiPro’s source code and architecture). UltiPro Canada provides HR/payroll functionality which
includes the availability of Canadian tax rules, as well as Canadian human resources functionality, taking into
consideration labor laws in Canada and including changes to the language where necessary (i.e., English to
French). The Company has capitalized additional research and development costs relative to the UltiPro
Canada project through its general release, which occurred during the fourth quarter of 2007, at which time
capitalization ceased under SFAS No. 86 guidelines. The Company capitalized a total of $1.7 million in 2007,
as compared to $1.8 million in 2006, relative to UltiPro Canada. The amortization of UltiPro Canada, as well
as other capitalized software that has reached the general release stage, is charged to the related cost of
revenues (or primarily cost of recurring revenues).

General and Administrative

General and administrative expenses increased 35.6% to $14.4 million for 2007 from $10.6 million for

2006. The increase for 2007 was primarily due to increased labor costs attributable to hiring additional
personnel to support the Company’s growth and annual merit increases, an increase in the provision for
doubtful accounts and an increase in accounting and legal expenses related to compliance with new accounting
and legal requirements. Also, included in general and administrative expenses was stock-based compensation
expense of $2.4 million in 2007, as compared to $1.4 million in 2006, and amortization of intangible assets of
$0.2 million in 2007 as compared to $54 thousand in 2006.

Interest Expense

Interest expense increased 9.7% to $214 thousand for 2007 from $195 thousand for 2006 primarily due
to an increase in payments of capital lease obligations from additional capital leases entered into during 2007.
There were no borrowings made in 2007.

Interest and Other Income, net

Interest and other income, net, increased significantly to $6.0 million for 2007 from $1.5 million for
2006 primarily due to the Non-Recurring Settlement, a non-recurring cash settlement fee of $4.4 million, net
of related costs, resulting from the early termination of a multi-year business arrangement with one of our
BSP’s that decided to exit the payroll business.

Income Tax Benefit, net

During the year ended December 31, 2007, the Company recorded an income tax benefit of
$19.9 million primarily related to the release of the valuation allowance against deferred tax assets, partially
offset by a provision for income tax of $115 thousand as compared to no provision or benefit for Federal, state
or foreign income taxes for the year ended December 31, 2006, due to the operating losses and operating loss
carryforwards from prior periods incurred in the respective periods.

41

Quarterly Results of Operations

The following table sets forth certain unaudited quarterly results of operations for each of the quarters

in the years ended December 31, 2008 and 2007. In management’s opinion, this unaudited information has
been prepared on the same basis as the audited consolidated financial statements and includes all adjustments
(consisting only of normal recurring adjustments) necessary for a fair presentation of the information for the
quarters presented. This information should be read in conjunction with the Company’s Consolidated Financial
Statements and Notes thereto, included elsewhere in this Form 10-K.

The Company’s quarterly revenues and operating results have varied significantly in the past and are

likely to vary substantially from quarter to quarter in the future. The Company’s operating results may
fluctuate as a result of a number of factors, including, but not limited to, increased expenses (especially as
they relate to product development, sales and marketing and the use of third-party consultants), timing of
product releases, increased competition, variations in the mix of revenues, announcements of new products by
the Company or its competitors and capital spending patterns of the Company’s customers. The Company
establishes its expenditure levels based upon its expectations as to future revenues, and, if revenue levels are
below expectations, expenses can be disproportionately high. A drop in near term demand for the Company’s
products could significantly affect both revenues and profits in any quarter. Operating results achieved in
previous fiscal quarters are not necessarily indicative of operating results for the full fiscal years or for any
future periods. As a result of these factors, there can be no assurance that the Company will be able to
maintain profitability on a quarterly basis. The Company believes that, due to the underlying factors for
quarterly fluctuations, quarter-to-quarter comparisons of its operations are not necessarily meaningful and that
such comparisons should not be relied upon as indications of future performance.

Dec. 31,
2008

Sep. 30,
2008

Jun. 30,
2008

Mar. 31,
2008

Dec. 31,
2007

Sep. 30,
2007

Jun. 30,
2007

Mar. 31,
2007

Quarters Ended

(Unaudited)
(In thousand, except per share amount)

Revenues:

Recurring
Services
License

Total revenues

Cost of revenues:

Recurring
Services
License

Total cost of revenues

Gross profit
Operating expenses:

Sales and marketing
Research and development
General and administrative
Total operating expenses
Operating income (loss)

Interest expense and other
Other income, net

Total other income, net

$28,870 $26,738 $25,377 $25,696 $24,297 $22,174 $21,075 $19,471
12,187
18,340
4,884
2,482
36,542
49,692

14,084
3,761
42,142

14,120
3,653
43,469

12,312
3,337
37,823

11,274
2,608
34,957

15,002
2,172
43,912

13,165
2,957
41,499

8,300
15,476
440
24,216
25,476

11,645
8,648
4,225
24,518
958
(97)
104
7

7,927
12,751
463
21,141
22,771

12,483
9,912
4,697
27,092
(4,321)
(42)
177
135

7,002
10,580
464
18,046
23,453

11,236
9,299
4,405
24,940
(1,487)
(61)
222
161

6,525
11,299
428
18,252
25,217

11,829
8,879
4,296
25,004
213
(79)
357
278

6,189
10,888
633
17,710
24,432

10,214
7,221
4,089
21,524
2,908
(53)
400
347

5,630
10,066
352
16,048
21,775

9,040
7,107
3,645
19,792
1,983
(61)
433
372

5,480
9,081
265
14,826
20,131

8,442
6,663
3,253
18,358
1,773
(53)
4,774
4,721

5,499
10,292
409
16,200
20,342

8,783
7,171
3,447
19,401
941
(47)
395
348

Income (loss) before provision for income

taxes
Income tax benefit (expense), net
Net income (loss)

$

(4,186)
1,135

965
(350)
615 $ (3,051) $ (751) $

(1,326)
575

1,289
491
3,255
(201) 19,851
(30)
290 $23,106 $ 2,355 $ 6,409 $ 1,259

6,494
(85)

2,355
–

Weighted average shares outstanding:

Basic

Diluted

Net earnings (loss) per share

Basic

Diluted

24,389

24,613

24,670

24,682

24,742

24,764

24,713

24,527

25,567

24,613

24,670

26,460

26,803

27,692

27,571

27,383

$ 0.03 $ (0.12) $ (0.03) $ 0.12 $ 0.93 $ 0.10 $ 0.26 $ 0.05

$ 0.02 $ (0.12) $ (0.03) $ 0.11 $ 0.86 $ 0.09 $ 0.23 $ 0.05

42

Liquidity and Capital Resources

In recent years, the Company has funded operations from cash flows generated from operations and, to

a lesser extent, equipment financing and borrowing arrangements.

As of December 31, 2008, the Company had $23.0 million in cash, cash equivalents and total
investments in marketable securities, reflecting a net decrease of $12.9 million since December 31, 2007. This
$12.9 million decrease was mainly due to the use of $21.5 million in cash for Common Stock repurchases (net
of proceeds from the issuance of Common Stock from stock option exercises) during 2008 which were made
pursuant to the Company’s previously announced Stock Repurchase Plan, an increase in capital expenditures,
including cash purchases of property and equipment, and principal payments on financed equipment, totaling
$14.9 million and increased capitalized software costs of $2.2 million, partially offset by cash generated from
operations of $25.8 million during 2008.

Net cash provided by operating activities was $25.8 million for 2008 as compared to $29.1 million for
2007. The $3.3 million decrease was primarily due to less cash generated from operations, increased accounts
receivable and increased prepaid expenses, partially offset by increased accounts payable. Included in the 2007
cash generated from operations, was a non-recurring settlement fee of $4.3 million, net of related costs and
income taxes, resulting from the early termination of a multiyear business arrangement with one of the
Company’s business partners that decided to exit the payroll business.

Net cash used in investing activities was $7.7 million for 2008 as compared to $11.3 million for 2007.

The $3.6 million decrease from 2007 was primarily attributable to an increase in cash provided from the
maturities of marketable securities (net of purchases) of $14.8 million, partially offset by an increase in
purchases of client fund securities (from the Company’s UltiPro Tax Filing offering) of $5.9 million, an
increase in cash purchases of property and equipment of $4.8 million and, to a lesser extent, an increase in
capitalized software costs of $0.6 million.

Net cash used in financing activities was $18.4 million for 2008 as compared to $17.2 million for
2007. The $1.2 million increase in net cash used in financing activities was primarily related to a $7.2 million
increase in repurchases of Common Stock pursuant to the Company’s Stock Repurchase Plan (including a
decrease in proceeds from the issuance of Common Stock from stock option exercises), partially offset by an
increase of $5.9 million of customer fund obligations from the Company’s UltiPro Tax Filing offering.

Days sales outstanding (“DSO”), calculated on a trailing three-month basis, as of December 31, 2008
and December 31, 2007, were 71 days and 76 days, respectively. The decrease in DSO’s of 5 days compared
to December 31, 2007 was primarily a function of increased revenues and stronger accounts receivable
collections.

Deferred revenues were $63.5 million at December 31, 2008, as compared to $51.7 million at
December 31, 2007. The increase of $11.8 million in deferred revenues for 2008 was primarily due to
increased Intersourcing unit sales and, to a lesser extent, increases in deferred services and deferred
maintenance. Substantially all of the total balance in deferred revenues is related to future recurring revenues,
including deferred revenues related to Intersourcing.

The Company had a credit facility (the “Credit Facility”) with Silicon Valley Bank, which was secured
by the Company’s eligible accounts receivable. The Credit Facility was comprised of a revolving line of credit
(the “Revolver”) and an equipment term loan (the “Equipment Loan”). The Credit Facility’s Revolver expired
on May 27, 2006. Based upon the strength and consistency of the cash flow position as well as management’s
expectations for the next twelve months, the Company chose not to renew the Credit Facility upon its
expiration. The Credit Facility’s Equipment Loan did not have any future borrowing capacity after May 27,
2006. The balance under the Equipment Loan as of December 31, 2007, $0.3 million, was paid in full by
December 31, 2008.

The Company believes that cash and cash equivalents, investments in marketable securities and cash

generated from operations will be sufficient to fund its operations for at least the next 12 months. This belief

43

is based upon, among other factors, management’s expectations for future revenue growth, controlled expenses
and collections of accounts receivable.

The Company did not have any material commitments for capital expenditures as of December 31,

2008.

Off-Balance Sheet Arrangements

The Company does not have any off-balance sheet arrangements (as that term is defined in applicable

SEC rules) that are reasonably likely to have a current or future material effect on the Company’s financial
condition, results of operations, liquidity, capital expenditures or capital resources.

Contractual Obligations

As of December 31, 2008, the Company’s outstanding contractual cash obligations were as follows (in

thousands):

Capital lease obligations (1)
Other long-term obligations (2)
Purchase obligations (3)
Other long-term liabilities (4)

Payments Due by Period
4-5
1-3
Years
Years

Less Than
1 Year

More than 5
Years

$ 2,133
3,713
–
320

$ 1,578
7,093
–
–

$

–
5,950
–
–

$

–
7,235
–
–

$

Total

3,711
23,991
–
320

Total contractual cash obligations

$ 28,022

$ 6,166

$ 8,671

$ 5,950

$ 7,235

(1) The Company leases certain equipment under non-cancelable agreements, which are accounted for as
capital leases and expire at various dates through 2010. See Note 15 of the Notes to Consolidated
Financial Statements for information regarding capital lease obligations.

(2) Included in other long-term obligations were the Company’s leases for corporate office space and cer-
tain equipment under non-cancelable operating lease agreements expiring at various dates and a soft-
ware maintenance agreement. See Note 18 of the Notes to Consolidated Financial Statements for
information regarding operating lease obligations. The software maintenance agreement is a 36-month
agreement beginning July 21, 2008 and ending on August 1, 2011 with 36 monthly payments.

(3) Purchase orders or contracts for the purchase of goods and services are not included in the table above.
The Company is not able to determine the aggregate amount of such purchase orders that represent
contractual obligations, as purchase orders may represent authorizations to purchase rather than binding
agreements. The Company does not have significant agreements for the purchase of goods or services
specifying minimum quantities or set prices.

(4) As of December 31, 2008, the Company had an outstanding balance related to the long-term install-

ment loan agreement that was entered into during 2007 with a third-party vendor to acquire computer
software, of which, $0.3 million is payable on or before September 1, 2009.

Item 7A. Quantitative and Qualitative Disclosures about Market Risk

In the ordinary course of its operations, the Company is exposed to certain market risks, primarily
interest rate risks, foreign currency risk and risks that are either non-financial or non-quantifiable, such as
political, economic, tax, other regulatory or credit risks, are not included in the following assessment of the
Company’s market risks.

Interest Rate Risk. The Company is subject to financial market risks, including changes in interest
rates and in the valuations of its investment portfolio. Changes in interest rates could impact the Company’s
anticipated interest income from interest-bearing cash accounts, or cash equivalents and investments in

44

marketable securities. The Company manages market risks, including interest rate risks, in accordance with its
investment guideline objectives, including:

(cid:129) Maximum safety of principal;

(cid:129) Maintenance of appropriate liquidity for regular cash needs;

(cid:129) Maximum yields in relationship to guidelines and market conditions;

(cid:129) Diversification of risks; and

(cid:129) Fiduciary control of all investments.

The Company targets its fixed income investment portfolio to have maturities of 24 months or less.

Investments are held to enhance the preservation of capital and not for trading purposes.

Cash equivalents consist of money market accounts with original maturities of less than three months.

Short-term investments include obligations of U.S. government agencies and corporate debt securities.
Corporate debt securities include commercial paper which must carry minimum short-term ratings of P-1 by
Moody’s Investor Service, Inc. (“Moody’s”) and A-1 by Standard & Poor’s Ratings Service, a Division of The
McGraw-Hill Companies, Inc. (“S&P”). Other corporate debt obligations must carry a minimum rating of A-2
by Moody’s or A by S&P. Asset-backed securities must carry a minimum AAA rating by Moody’s and S&P
with a maximum average life of two years at the time of purchase.

As of December 31, 2008, total investments in available-for-sale marketable securities were

$5.8 million.

As of December 31, 2008, virtually all of the investments in the Company’s portfolio were at fixed

rates (with a weighted average interest rate of 2.3% per annum).

To illustrate the potential impact of changes in interest rates, the Company has performed an analysis
based on its December 31, 2008 unaudited condensed consolidated balance sheet and assuming no changes in
its investments. Under this analysis, an immediate and sustained 100 basis point increase in the various base
rates would result in a decrease in the fair value of the Company’s total portfolio of approximately $14
thousand over the next 12 months. An immediate and sustained 100 basis point decrease in the various base
rates would result in an increase of the fair value of the Company’s total portfolio of approximately $14
thousand over the next 12 months.

Foreign Currency Risk. The Company has foreign currency risks related to its revenue and operating

expenses denominated in currencies other than the U.S. dollar. Management does not believe movements in
the foreign currencies in which the Company transacts business will significantly affect future net earnings.

45

Item 8. Financial Statements and Supplementary Data

INDEX

Report of Independent Registered Public Accounting Firm
Consolidated Balance Sheets as of December 31, 2008 and 2007
Consolidated Statements of Operations for the Years Ended December 31, 2008, 2007 and 2006
Consolidated Statements of Stockholders’ Equity and Comprehensive Income (Loss) for the Years

Ended December 31, 2008, 2007 and 2006

Consolidated Statements of Cash Flows for the Years Ended December 31, 2008, 2007 and 2006
Notes to Consolidated Financial Statements

Page(s)

47
48
49

50
51
52

46

Report of Independent Registered Public Accounting Firm

The Board of Directors and Stockholders
The Ultimate Software Group, Inc.:

We have audited the accompanying consolidated balance sheets of The Ultimate Software Group, Inc.
and subsidiaries (the “Company”) as of December 31, 2008 and 2007, and the related consolidated statements
of operations, stockholders’ equity and comprehensive income (loss), and cash flows for each of the years in
the three-year period ended December 31, 2008. These consolidated financial statements are the responsibility
of the Company’s management. Our responsibility is to express an opinion on these consolidated financial
statements based on our audits.

We conducted our audits in accordance with the standards of the Public Company Accounting
Oversight Board (United States). Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material misstatement. An audit
includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial
statements. An audit also includes assessing the accounting principles used and significant estimates made by
management, as well as evaluating the overall financial statement presentation. We believe that our audits
provide a reasonable basis for our opinion.

In our opinion, the consolidated financial statements referred to above present fairly, in all material
respects, the financial position of the Company as of December 31, 2008 and 2007 and the results of their
operations and their cash flows for each of the years in the three-year period ended December 31, 2008, in
conformity with U.S. generally accepted accounting principles.

As discussed in Note 21 to the consolidated financial statements, the Company changed its method of

quantifying errors in 2006.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight

Board (United States), the Company’s internal control over financial reporting as of December 31, 2008, based
on criteria established in Internal Control — Integrated Framework issued by the Committee of Sponsoring
Organizations of the Treadway Commission (COSO), and our report dated March 2, 2009, expressed an
unqualified opinion on the effectiveness of the Company’s internal control over financial reporting.

/s/ KPMG LLP

KPMG LLP

March 2, 2009
Miami, Florida
Certified Public Accountants

47

THE ULTIMATE SOFTWARE GROUP, INC. AND SUBSIDIARIES

CONSOLIDATED BALANCE SHEETS

As of December 31,

2008

2007

(In thousands, except share data)

Current assets:

Cash and cash equivalents
Short-term investments in marketable securities
Accounts receivable, net of allowance for doubtful accounts of $700 for

ASSETS

2008 and 2007

Prepaid expenses and other current assets
Deferred tax assets, net

Total current assets before funds held for customers

Funds held for customers
Total current assets
Property and equipment, net
Capitalized software, net
Goodwill
Long-term investments in marketable securities
Other assets, net
Long-term deferred tax assets, net

Total assets

$ 17,200
5,805

38,302
16,011
3,533
80,851
5,863
86,714
22,984
5,642
2,906
–
11,668
17,343
$ 147,257

LIABILITIES AND STOCKHOLDERS’ EQUITY

Current liabilities:

Accounts payable
Accrued expenses
Current portion of deferred revenue
Current portion of capital lease obligations
Current portion of long-term debt

Total current liabilities before customer funds obligations

Customer funds obligations
Total current liabilities

Deferred revenue, net of current portion
Deferred rent
Capital lease obligations, net of current portion
Long-term debt, net of current portion

Total liabilities

Commitments and contingencies (Note 18)
Stockholders’ equity:

Series A Junior Participating Preferred Stock, $.01 par value, 500,000 shares

authorized, no shares issued

Preferred Stock, $.01 par value, 2,000,000 shares authorized, no shares issued
Common Stock, $.01 par value, 50,000,000 shares authorized, 26,796,169 and

26,219,789 shares issued in 2008 and 2007, respectively

Additional paid-in capital
Accumulated other comprehensive loss
Accumulated deficit

Treasury stock, at cost, 2,533,575 and 1,452,375 shares in 2008 and 2007,

respectively
Total stockholders’ equity
Total liabilities and stockholders’ equity

$

7,200
12,701
54,687
2,034
320
76,942
5,863
82,805
8,807
3,054
1,519
–
96,185
–

–
–

268
164,574
(1,002)
(53,268)
110,572

(59,500)
51,072
$ 147,257

The accompanying Notes to Consolidated Financial Statements
are an integral part of these financial statements.

48

$ 17,462
17,120

34,658
9,801
3,516
82,557
–
82,557
18,238
3,631
4,063
1,298
9,365
16,004
$ 135,156

$

3,528
11,405
43,262
2,002
572
60,769
–
60,769
8,446
2,652
1,991
320
74,178
–

–
–

262
143,913
(18)
(50,371)
93,786

(32,808)
60,978
$ 135,156

THE ULTIMATE SOFTWARE GROUP, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF OPERATIONS

For the Years Ended December 31,
2007
(In thousands, except per share amounts)

2006

2008

Revenues:

Recurring
Services
License

Total revenues

Cost of revenues:

Recurring
Services
License

Total cost of revenues

Gross profit

Operating expenses:

Sales and marketing
Research and development
General and administrative

Total operating expenses

Operating income (loss)
Other income (expense):

Interest expense and other
Interest and other income, net

Total other income, net

Income (loss) before benefit for income taxes

Benefit for income taxes

Net income (loss)

Net income (loss) per share:

Basic

Diluted

Weighted average shares outstanding:

Basic

Diluted

$106,681
60,627
11,264

$ 87,017
49,857
14,590

$ 63,935
38,617
12,259

178,572

151,464

114,811

29,754
50,106
1,795

81,655

96,917

47,193
36,738
17,623

101,554

(4,637)

(279)
860

581

(4,056)
1,159

22,798
40,327
1,659

64,784

86,680

36,479
28,162
14,434

79,075

7,605

(214)
6,002

5,788

13,393
19,736

17,875
30,256
1,389

49,520

65,291

29,382
22,471
10,648

62,501

2,790

(195)
1,538

1,343

4,133
–

$ (2,897)

$ 33,129

$ 4,133

$

$

(0.12)

(0.12)

$

$

1.34

1.24

$

$

0.17

0.15

24,588

24,588

24,701

26,722

23,853

26,978

The accompanying Notes to Consolidated Financial Statements
are an integral part of these financial statements.

49

THE ULTIMATE SOFTWARE GROUP, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY AND COMPREHENSIVE
INCOME (LOSS)
(In thousands)

Balance, December 31, 2005
SAB 108 cumulative adjustment (Note 21)

Adjusted balance, January 1, 2006
Net income
Unrealized gain on investments in marketable

securities available-for-sale

Unrealized loss on foreign exchange

Comprehensive income

Repurchase of Common Stock
Issuances of Common Stock from exercises

of stock options and warrants

Non-cash stock-based compensation expense

for stock options and restricted stock

Balance, December 31, 2006
Net income
Unrealized loss on investments in marketable

securities available-for-sale

Unrealized loss on foreign exchange

Comprehensive income

Repurchase of Common Stock
Issuances of Common Stock from exercises

of stock options and warrants

Non-cash stock-based compensation expense

for stock options and restricted stock

Balance, December 31, 2007
Net loss
Unrealized gain on investments in marketable

securities available-for-sale

Unrealized gain on foreign exchange

Comprehensive loss

Repurchase of Common Stock
Issuances of Common Stock from exercises

of stock options and warrants

Non-cash stock-based compensation expense

for stock options and restricted stock

Common Stock
Shares Amount

Additional
Paid -in
Capital

Accumulated
Other
Comprehensive
(Loss) Income

23,786 $238 $110,245

$

(31)

Accumulated
Deficit

Treasury Stock
Shares Amount

Total
Stockholders’
Equity

$(85,852)
(1,781)

258 $ (1,054) $ 23,546
(1,781)

–

–

–

–

–

–

–

–

–

–

–

–

1,317

13

8,589

–

25,103
–

–

251
–

6,287

125,121
–

–

–

–

–

–

–

–

–

–

1,117

11

8,578

26,220
–

262
–

10,214

143,913
–

–

–

–

–

–

–

–

–

–

576

6

5,175

–

–

15,486

1

(83,500)
33,129

709
–

(10,851)
–

33
(1)

(87,633)
4,133

–

–

–

–

–

–

–

–

–

–

–

(13)
(6)

–

–

–

–

(18)
–

15
(999)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

21,765
4,133

33
(1)

4,165

451

(9,797)

(9,797)

743

(21,957)

(21,957)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

8,602

6,287

31,022
33,129

(13)
(6)

33,110

8,589

10,214

60,978
(2,897)

15
(999)

(3,881)

1,082

(26,692)

(26,692)

–

–

–

–

5,181

15,486

(50,371) 1,452
(2,897)

–

(32,808)
–

Balance, December 31, 2008

26,796 $268 $164,574

$(1,002)

$(53,268) 2,534 $(59,500) $ 51,072

The accompanying Notes to Consolidated Financial Statements
are an integral part of these financial statements.

50

THE ULTIMATE SOFTWARE GROUP, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF CASH FLOWS

For the Years Ended December 31,
2007
(In thousands)

2006

2008

Cash flows from operating activities:

Net income (loss)
Adjustments to reconcile net income (loss) to net cash provided by operating

activities, net of effects from business combination:
Depreciation and amortization
Provision for doubtful accounts
Non-cash expense for stock based compensation
Deferred income taxes
Changes in operating assets and liabilities:

Accounts receivable
Prepaid expenses and other current assets
Other assets, net
Accounts payable
Accrued expenses
Deferred revenue

Net cash provided by operating activities

Cash flows from investing activities:
Purchases of marketable securities
Maturities of marketable securities
Net purchases of client funds securities
Purchases of property and equipment
Capitalized software
Payments for acquisition

Net cash used in investing activities

Cash flows from financing activities:
Repurchases of Common Stock
Principal payments on capital lease obligations
Net increase in client fund obligations
Net proceeds from issuances of Common Stock
Repayments of borrowings of long-term debt

Net cash used in financing activities
Effect of exchange rate changes on cash
Net (decrease) increase in cash and cash equivalents
Cash and cash equivalents, beginning of year
Cash and cash equivalents, end of year

Supplemental disclosure of cash flow information:

Cash paid for interest

Cash paid for income taxes

$ (2,897)

$ 33,129

$ 4,133

10,106
1,546
15,456
(1,205)

(5,190)
(6,210)
(2,488)
3,672
1,199
11,786
25,775

(6,688)
19,315
(5,863)
(12,206)
(2,230)
–
(7,672)

7,068
1,505
10,172
(19,851)

(9,588)
(1,190)
(2,517)
(366)
2,039
8,739
29,140

(20,036)
17,890
–
(7,429)
(1,653)
(24)
(11,252)

5,371
813
6,246
–

(8,940)
(2,712)
(3,484)
1,021
3,365
9,617
15,430

(22,208)
20,990
–
(6,367)
(1,801)
(3,627)
(13,013)

(26,692)
(2,152)
5,863
5,182
(572)
(18,371)
6
(262)
17,462
$ 17,200

(21,957)
(2,045)
–
7,617
(768)
(17,153)
(7)
728
16,734
$ 17,462

(9,797)
(1,717)
–
8,602
(501)
(3,413)
(1)
(997)
17,731
$ 16,734

$

$

85

332

$

$

96

75

$

$

102

–

Supplemental disclosure of non-cash investing and financing activities (in thousands):
- The Company entered into capital lease obligations to acquire new equipment totaling $1,712, $3,109 and $2,285 in

2008, 2007 and 2006, respectively.

- The Company included in capitalized software on the Company’s consolidated balance sheet a total of $30, $42 and
$41 in stock-based compensation related to capitalized software at December 31, 2008, 2007 and 2006, respectively.

- The Company entered into a long-term installment loan agreement with a third-party vendor to acquire computer

software totaling $961 during the year ended December 31, 2007.

- The Company satisfied its agreement for the 2006 purchase of RTIX during 2007 with a stock consideration payment valued

at $972.

- The Company entered into an agreement to purchase source code from a third-party vendor, for $2.0 million, of which

$1.5 million was paid during 2008.

- The Company had a $1,005 adjustment between goodwill and other comprehensive loss (related to foreign currency

translation) during 2008.

The accompanying Notes to Consolidated Financial Statements
are an integral part of these financial statements.

51

THE ULTIMATE SOFTWARE GROUP, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

1. Nature of Operations

The Ultimate Software Group, Inc. and subsidiaries (“Ultimate” or the “Company”) designs, markets,
implements and supports human resources (“HR”), payroll and talent management solutions principally in the
United States and Canada. Ultimate solutions are available as two solution suites based on company size.
UltiPro Enterprise (“Enterprise”) was developed to address the needs of large and very large companies (700
or more employees and including companies as large as 15,000 employees and larger) and UltiPro Workplace
(“Workplace”) was developed for companies in the mid-market (200 to 700 employees). UltiPro is marketed
primarily through the Company’s Enterprise and Workplace direct sales teams.

2. Basis of Presentation, Consolidation and the Use of Estimates

The accompanying consolidated financial statements of the Company have been prepared pursuant to

the rules and regulations of the Securities and Exchange Commission (the “SEC”).

The consolidated financial statements included herein reflect all adjustments, which are, in the opinion
of the Company’s management, necessary for a fair presentation of the information for the periods presented.
The preparation of financial statements in conformity with generally accepted accounting principles in the
United States (“GAAP”) requires management to make estimates and assumptions that affect the reported
amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial
statements and the reported amounts of revenues and expenses during the reporting period. Actual results
could differ from those estimates.

The consolidated financial statements reflect the financial position and operating results of the

Company and include its wholly-owned subsidiaries. Intercompany accounts and transactions have been
eliminated in consolidation.

3. Summary of Significant Accounting Policies and Recent Accounting Pronouncements

Cash and Cash Equivalents

All highly liquid instruments with an original maturity of three months or less when acquired are

considered cash equivalents and are comprised of interest-bearing accounts.

Accounts Receivable

Accounts receivable are principally from end-users of the Company’s products. The Company performs

credit evaluations of its customers and has recorded allowances for estimated losses. The Company maintains
an allowance for doubtful accounts at an amount estimated to be sufficient to provide adequate protection
against losses resulting from collecting less than full payment on accounts receivable. A considerable amount
of judgment is required when the realization of receivables is assessed, including assessing the probability of
collection and current credit-worthiness of each customer. If the financial condition of the Company’s
customers were to deteriorate, resulting in an impairment of their ability to make payments, an additional
provision for doubtful accounts may be required.

Funds Held for Customers and Customers Funds Obligations

During the second quarter of 2008, the Company introduced a new product, UltiPro Tax Filing, for its
Workplace market. Tax filing services provided to Workplace customers through the Company’s UltiPro Tax
Filing product are being sold directly by the Company to its Workplace customers only on a per-employee-
per-month (“PEPM”) basis in conjunction with UltiPro, its core product. As a result of rolling out its new
UltiPro Tax Filing product, the Company receives funds from its Workplace customers and holds such funds
for purposes of paying the appropriate taxing authorities on behalf of such customers. The Company holds
Workplace customers’ tax filing deposits for the period between collection from Workplace customers and

52

remittance to the applicable taxing authority. These funds held for customers and the corresponding customer
funds obligations are included in current assets and current liabilities, respectively, in the Company’s
consolidated balance sheet as of December 31, 2008. The Company has reported the cash flows related to the
purchases of overnight repurchase agreements backed by U.S. Treasury or U.S. Government Agency securities
using funds received from Workplace UltiPro Tax Filing customers in the investing activities section of the
unaudited condensed consolidated statement of cash flows for the year ended December 31, 2008. The
Company has reported the cash flows related to the funds received and paid on behalf of such customers to
the applicable taxing authorities in the financing activities section of the consolidated statement of cash flows
for the year ended December 31, 2008. The associated PEPM fees for UltiPro Tax Filing are included in
recurring revenues in the audited consolidated statements of operations for the year ended December 31, 2008.
Since UltiPro Tax Filing was introduced during the second quarter of 2008, the interest earned associated
therewith was not material for the year ended December 31, 2008.

Fair Value of Financial Instruments

The Company’s financial instruments, consisting of cash and cash equivalents, investments in market-

able securities, funds held for customer and the related obligations, accounts receivable, accounts payable, and
capital lease obligations, approximated fair value as of December 31, 2008 and 2007.

Fair Value of a Conditional Asset Retirement Obligation

The Company adopted Financial Accounting Standards Board (“FASB”) Interpretation (“FIN”) No. 47,

“Accounting for Conditional Asset Retirement Obligation, an interpretation of FASB Statement No. 143”
(“FIN No. 47”). FIN No. 47 requires an entity to recognize a liability for the fair value of a conditional asset
retirement obligation when incurred if the liability’s fair value can be reasonably estimated. The adoption of
FIN No. 47 did not have an impact on the Company’s consolidated financial statements.

Goodwill and Other Intangible Assets

Goodwill is not subject to amortization, but is subject to an impairment test at least annually or more

frequently if events or circumstances indicate that impairment might exist. The Company completed its annual
impairment analysis of goodwill and determined goodwill had not been impaired as of December 31, 2008.
Statement of Financial Accounting Standards (“SFAS”) No. 142, “Goodwill and Other Intangible Assets”
(“SFAS No. 142”), also requires that intangible assets with definite lives be amortized over their estimated
useful lives and reviewed for impairment in accordance with SFAS No. 144 (defined below). The Company is
currently amortizing its acquired intangible assets with finite lives over periods ranging from five to six years.
See Note 10 for further discussion.

Long-Lived Assets

On January 1, 2002, the Company adopted SFAS No. 144, “Accounting for the Impairment or Disposal

of Long-Lived Assets” (“SFAS No. 144”). The Company evaluates the carrying value of long-lived assets
when indicators of impairment exist. For the year ended December 31, 2008, no such events or circumstances
were identified. The carrying value of a long-lived asset is considered impaired when the undiscounted
expected future cash flows from such asset (or asset group) are separately identifiable and less than the asset’s
(or asset group’s) carrying value. In that event, a loss is recognized to the extent that the carrying value
exceeds the fair value of the long-lived asset. Fair value is determined primarily using the anticipated cash
flows discounted at a rate commensurate with the risk involved. For the years ended December 31, 2008, 2007
and 2006, the Company made no material adjustments to its long-lived assets.

Property and Equipment

Property and equipment is stated at cost, net of accumulated depreciation and amortization. Property

and equipment is depreciated using the straight-line method over the estimated useful lives of the assets, which
range from two to twenty years. Leasehold improvements and assets under capital leases are amortized over

53

the shorter of the life of the asset or the term of the lease over periods ranging from two to fifteen years.
Maintenance and repairs are charged to expense when incurred; betterments are capitalized. Upon the sale or
retirement of assets, the cost, accumulated depreciation and amortization are removed from the accounts and
any gain or loss is recognized.

Deferred Revenue

Deferred revenue is primarily comprised of deferrals for recurring revenues for Intersourcing services
which are recognized over the term of the related contract as the services are performed, typically two years;
maintenance services which have not yet been rendered; implementation consulting services for which the
services have not yet been rendered; and subscription revenues which are recognized ratably over the
minimum term of the related contract upon the delivery of the product and services.

Guarantees

The Company adopted FASB Interpretation No. 45, “Guarantor’s Accounting and Disclosure Require-

ments for Guarantees, Including Indirect Guarantees of Indebtedness of Others” (“FIN No. 45”). The provision
for initial recognition and measurement of liability is applied on a prospective basis to guarantees issued or
modified after December 31, 2002. FIN No. 45 expands previously issued accounting guidance and disclosure
requirements for certain guarantees and requires recognition of an initial liability for the fair value of an
obligation assumed by issuing a guarantee. As an element of standard commercial terms in its standard sales
contracts for UltiPro, the Company includes an indemnification clause that indemnifies the customer against
certain liabilities and damages arising from any claims of patent, copyright, or other proprietary rights of any
third party. Due to the nature of the intellectual property indemnification provided to its customers, the
Company cannot estimate the fair value, or determine the total nominal amount, of the indemnification until
such time as a claim for such indemnification is made. In the event of a claim made against the Company
under such provision, the Company evaluates estimated losses for such indemnification under SFAS No. 5,
“Accounting for Contingencies,” as interpreted by FIN No. 45, considering such factors as the degree of
probability of an unfavorable outcome and the ability to make a reasonable estimate of the amount of loss. To
date, the Company has not had any claims made against it under such provision and, accordingly, has not
accrued any liabilities related to such indemnifications in its consolidated financial statements.

Accounting Changes and Error Corrections

The Company adopted SFAS No. 154, “Accounting Changes and Error Corrections” (“SFAS No. 154”),

which replaced APB Opinion No. 20, “Accounting Changes” (“APB No. 20”) and FASB Statement No. 3,
“Reporting Accounting Changes in Interim Financial Statements” (“SFAS No. 3”) effective December 31,
2006. APB No. 20 required that changes in accounting principles be recognized by including the cumulative
effect of the change in the period in which the new accounting principle was adopted. SFAS No. 154 requires
retrospective application of the change to prior periods’ financial statements, unless it is impracticable to
determine the period-specific effects of the change. The adoption of SFAS No. 154 did not have an impact on
the Company’s consolidated financial statements.

Segment Information

SFAS No. 131, “Disclosures about Segments of an Enterprise and Related Information”

(“SFAS No. 131”), establishes standards for the way that public companies report selected information about
operating segments in annual and interim financial reports to shareholders. It also establishes standards for
related disclosures about an enterprise’s business segments, products, services, geographic areas and major
customers. The Company operates its business as a single segment.

54

Revenue Recognition

Sources of revenue for the Company are as follows:

1) Recurring revenues, which include:

(cid:2) Subscription revenues generated from sales of the right to use UltiPro through Intersourcing,
which includes Hosting Services (defined below), with the relevant elements as follows:

m Upfront one-time fees priced on a per-employee basis; and
m Monthly subscription revenues, priced on a PEPM basis.

(cid:2) Maintenance revenues generated from maintaining, supporting and providing periodic updates

for the Company’s UltiPro solutions sold under software license agreements:

m Renewal maintenance associated with perpetual license agreements sold in prior periods

and related to an existing customer base;

m First year maintenance associated with new perpetual license agreements or those which
are still in the initial contract period (see discussion below regarding the cessation of
future perpetual license sales effective April 1, 2009);

(cid:2) Subscription revenues generated from sales of services to host the UltiPro application
(“Hosting Services”) in conjunction with sales of perpetual licenses of UltiPro;

(cid:2) Subscription revenues generated from sales of Hosting Services on a stand-alone basis to

customers who already own a perpetual license (“Base Hosting”);

(cid:2) Subscription revenues generated from the Original Ceridian Agreement (an agreement signed
in 2001, subsequently amended and terminated on March 9, 2008, granting Ceridian Corpora-
tion a non-exclusive license to use UltiPro as part of an on-line offering to market primarily to
businesses with less than 500 employees); and, to a lesser extent;

(cid:2) Subscription revenues generated from PEPM fees related to sales of UltiPro by independent

business service providers (“BSP’s”).

2) Sales of services including implementation of the Company’s UltiPro solutions (representing the

majority of services revenues), training (also known as knowledge management) and other services,
including the provision of payroll-related forms and the printing of Form W-2’s for certain
customers;

3) Sales of perpetual licenses for UltiPro:

(cid:2) Effective April 1, 2009, Ultimate will discontinue selling its on-site UltiPro solutions on a

perpetual license basis, although the Company will continue to sell on-site UltiPro solutions
on a subscription basis (which is priced and billed to customers on a PEPM basis).

Recurring Revenues

Sales Generated from the Intersourcing Offering

Subscription revenues generated from the Intersourcing Offering are recognized in accordance with

Emerging Issues Task Force (“EITF”) No. 00-21, “Revenue Arrangements with Multiple Deliverables” (“EITF
No. 00-21”) as a services arrangement since the customer is purchasing the right to use UltiPro rather than
licensing the software on a perpetual basis. Fair value of multiple elements in Intersourcing arrangements is
assigned to each element based on the guidance provided by EITF No. 00-21.

The elements that typically exist in Intersourcing arrangements include Hosting Services, the right to

use UltiPro, maintenance of UltiPro (i.e., product enhancements and customer support) and professional
services (i.e., implementation services and training in the use of UltiPro). The pricing for Hosting Services,
the right to use UltiPro and maintenance of UltiPro is bundled (the “Bundled Elements”). Since these three
Bundled Elements are components of recurring revenues in the consolidated statements of operations,

55

allocation of fair values to each of the three elements is not necessary and they are not reported separately.
Fair value for the Bundled Elements, as a whole, is based upon evidence provided by the Company’s pricing
for Intersourcing arrangements sold separately. The Bundled Elements are provided on an ongoing basis and
represent undelivered elements under EITF No. 00-21; they are recognized on a monthly basis as the services
are performed, once the customer processes its first live payroll (i.e., goes “Live”).

Implementation and training services (the “Professional Services”) provided for Intersourcing arrange-

ments are typically priced on a time and materials basis and are recognized as services revenue in the
consolidated statements of operations as the services are performed. Under EITF No. 00-21, fair value is
assigned to service elements in the arrangement based on their relative fair values, using the prices established
when the services are sold on a stand-alone basis. Fair value for Professional Services is based on the
respective Implementation Valuation (defined below) and Training Valuation (defined below). If evidence of
the fair value of one or more undelivered elements does not exist, the revenue is deferred and recognized when
delivery of those elements occurs or when fair value can be established.

The Company believes that applying EITF No. 00-21 to Intersourcing arrangements, as opposed to

applying American Institute of Public Accountants (“AICPA”) Statement of Position (“SOP”) 97-2, “Software
Revenue Recognition” (“SOP 97-2”), is appropriate given the nature of the arrangements whereby the
customer has no right to the UltiPro license.

Sales of Base Hosting Services

Subscription revenues generated from Base Hosting are recognized in accordance with EITF No. 00-3,

“Application of AICPA Statement of Position 97-2 to Arrangements that Include the Right to Use Software
Stored on Another Entity’s Hardware,” (“EITF No. 00-3”) which provides guidance as to the application of
SOP 97-2 to hosting arrangements that include a license right to the software. The elements that typically
exist for Base Hosting arrangements include Hosting Services and implementation services. Base Hosting is
different than Intersourcing arrangements in that the customer already owns a perpetual license and is
subsequently adding Hosting Services or is purchasing a perpetual license for UltiPro together with Hosting
Services, whereas, with Intersourcing, the customer is purchasing the right to use (not license) UltiPro together
with Hosting Services. Implementation services provided for Base Hosting arrangements, whereby the
customer already owns a perpetual license, are less than those provided for Intersourcing arrangements since
UltiPro is already implemented in these Base Hosting arrangements and only needs to be transitioned to a
hosted environment. Fair value for Hosting Services is based on the Hosting Valuation (defined below). The
fair value for implementation services is based on the Implementation Valuation in accordance with guidelines
provided by SOP 97-2.

Revenue Recognition for Elements included in Recurring Revenues

Recurring revenues include subscription revenues and maintenance revenues.

Subscription revenues are principally derived from PEPM fees earned through the Intersourcing
Offering, Base Hosting and, to a lesser extent, the BSP sales channel, as well as revenues generated from the
Original Ceridian Agreement (which terminated March 9, 2008).

To the extent there are upfront (or setup) fees associated with the Intersourcing Offering, Base Hosting

or the BSP sales channel, subscription revenues are recognized ratably over the minimum term of the related
contract upon the delivery of the product and services. In the cases of Intersourcing and Base Hosting sales,
delivery of the services is when the customer processes its first payroll (or goes “Live”), at which time
amortization of the upfront fees commences and extends until the end of the initial contract period. In the case
of BSP channel sales, amortization of the upfront fee typically commences when the contract is signed, which
is when the BSP’s rights under the agreement begin, continuing until the initial contract term ends. Ongoing
PEPM fees from the Intersourcing Offering, Base Hosting and the BSP sales channel are recognized as
subscription revenue as the services are delivered, typically on a monthly basis.

56

Subscription revenues from the Original Ceridian Agreement of $1.5 million were recognized in 2008
through the agreement’s termination date on March 9, 2008. For each of the years ended December 31, 2007
and 2006, $642,000 per month (or $7.7 million per year) of subscription revenues was recognized.

Subscription revenues generated from the BSP sales channel include both the right to use UltiPro and

maintenance. The BSP is charged a fee on a PEPM basis. Revenue is recognized on a PEPM basis as the
services are provided to the underlying customer. To the extent the BSP pays the Company a one-time upfront
fee, the Company accounts for such fee by recognizing it as subscription revenue over the minimum term of
the related agreement.

Maintenance revenues are derived from maintaining, supporting and providing periodic updates for the

Company’s software. Maintenance and support fees are generally priced as a percentage of the initial license
fee for the underlying products. Maintenance services provided to customers include product updates and
technical support services. Product updates are included in general releases to the Company’s customers and
are distributed on a periodic basis. Such updates may include, but are not limited to, product enhancements,
payroll tax updates, additional security features or bug fixes. All features provided in general releases are
unspecified upgrade rights. To the extent specified upgrade rights or entitlements to future products are
included in a multi-element arrangement, revenue is recognized upon delivery provided fair value for the
elements exists. In multi-element arrangements that include a specified upgrade right or entitlement to a future
product, if fair value does not exist for all undelivered elements, revenue for the entire arrangement is deferred
until all elements are delivered or when fair value can be established. Maintenance revenues are recognized
ratably over the service period, generally one year. Annual maintenance renewal fees which occur subsequent
to the initial contract period are also recognized ratably over the related service period.

Services Revenues

Sales of Services, including Implementation and Training Services, and Related Revenue Recognition

Services revenues include revenues from fees charged for the implementation of the Company’s

software products and training of customers in the use of such products, fees for other services, including
services provided to BSP’s, the provision of payroll-related forms and the printing of Form W-2’s for certain
customers, as well as certain reimbursable out-of-pocket expenses. Revenues for implementation consulting
and training services are recognized as services are performed to the extent the pricing for such services is on
a time and materials basis. Other services are recognized as the product is shipped or as the services are
rendered depending on the specific terms of the arrangement.

Arrangement fees related to fixed-fee implementation services contracts are recognized using the
percentage of completion accounting method, which involves the use of estimates. Percentage of completion is
measured at each reporting date based on hours incurred to date compared to total estimated hours to
complete. If a sufficient basis to measure the progress towards completion does not exist, revenue is
recognized when the project is completed or when the Company receives final acceptance from the customer.

The Company recognizes revenue in accordance with the Securities Exchange Commission (“SEC”)

Staff Accounting Bulletin No. 101, “Revenue Recognition in Financial Statements” (“SAB No. 101”) and the
SEC Staff Accounting Bulletin No. 104, “Revenue Recognition” (“SAB No. 104”). Management believes the
Company is currently in compliance in all material aspects with the current provisions set forth in SOP 97-2,
SOP 98-9 “Modification of SOP 97-2, Software Revenue Recognition, With Respect to Certain Transactions”
(“SOP 98-9”), EITF No. 00-21, EITF No. 00-3, SAB No. 101 and SAB No. 104.

License Revenues

Sales of Perpetual Licenses for UltiPro Sold With or Without Hosting Services

Sales of perpetual licenses for UltiPro and sales of perpetual licenses for UltiPro in conjunction with
Hosting Services are multiple-element arrangements that involve the sale of software and consequently fall
under the guidance of SOP 97-2 for revenue recognition.

57

The Company licenses software under non-cancelable license agreements and provides services
including maintenance, implementation consulting and training services. In accordance with the provisions of
SOP 97-2, license revenues are generally recognized when (1) a non-cancelable license agreement has been
signed by both parties, (2) the product has been shipped, (3) no significant vendor obligations remain and
(4) collection of the related receivable is considered probable. To the extent any one of these four criteria is
not satisfied, license revenue is deferred and not recognized in the audited consolidated statements of
operations until all such criteria are met.

For multiple-element software arrangements, each element of the arrangement is analyzed and the

Company allocates a portion of the total fee under the arrangement to the elements based on vendor-specific
objective evidence of fair value of the element (“VSOE”), regardless of any separate prices stated within the
contract for each element. Fair value for the elements of multiple-element software arrangements is considered
to be the price a customer would be required to pay when the element is sold separately.

The Residual Method (as defined below) is used to recognize revenue when a license agreement
includes one or more elements to be delivered at a future date and VSOE of the fair value of all undelivered
elements exists. The fair value of the undelivered elements is determined based on the historical evidence of
stand-alone sales of these elements to customers. Undelivered elements in a license arrangement typically
include maintenance, implementation and training services (the “Standard Undelivered Elements”). The fair
value for maintenance fees is based on the price of the services sold separately, which is determined by the
annual renewal rate historically and consistently charged to customers (the “Maintenance Valuation”).
Maintenance fees are generally priced as a percentage of the related license fee. The fair value for
implementation services is based on standard pricing (i.e., rate per hour charged to customers for implemen-
tation services), for stand-alone sales of implementation services (the “Implementation Valuation”). The fair
value for training services is based on standard pricing (i.e., rate per training day charged to customers for
class attendance), taking into consideration stand-alone sales of training services through year-end seminars
and historically consistent pricing for such services (the “Training Valuation”). Under the residual method (the
“Residual Method”), the fair value of the undelivered elements is deferred and the remaining portion of the
arrangement fee attributable to the delivered element, the license fee, is recognized as license revenue. If
VSOE for one or more undelivered elements does not exist, the revenue is deferred on the entire arrangement
until the earlier of the point at which (i) such VSOE does exist or (ii) all elements of the arrangement have
been delivered.

Perpetual licenses of UltiPro sold without Hosting Services typically include a license fee and the
Standard Undelivered Elements. Fair value for the Standard Undelivered Elements is based on the Maintenance
Valuation, the Implementation Valuation and the Training Valuation. The delivered element of the arrangement,
the license fee, is accounted for in accordance with the Residual Method.

Perpetual licenses of UltiPro sold with Hosting Services typically include a license fee, the Standard

Undelivered Elements and Hosting Services. Fair value for the Standard Undelivered Elements is based on the
Maintenance Valuation, the Training Valuation and the Implementation Valuation. Hosting Services are
delivered to customers on a PEPM basis over the term of the related customer contract (“Hosting PEPM
Services”). Upfront fees charged to customers represent fees for the hosting infrastructure, including hardware
costs, third-party license fees and other upfront costs incurred by the Company in relation to providing such
services (“Hosting Upfront Fees”). Hosting PEPM Services and Hosting Upfront Fees (collectively, “Hosting
Services”) represent undelivered elements in the arrangement since their delivery is over the course of the
related contract term. The fair value for Hosting Services is based on standard pricing (i.e., rate charged
PEPM), taking into consideration stand-alone sales of Hosting Services through the sale of such services to
existing customers (i.e., those who already own the UltiPro perpetual license at the time Hosting Services are
sold to them) and historically consistent pricing for such services (the “Hosting Valuation”). The delivered
element of the arrangement, the license fee, is accounted for in accordance with the Residual Method.

The Company’s customer contracts are non-cancelable agreements. The Company does not provide for
rights of return or price protection on its software. The Company provides a limited warranty that its software
will perform in accordance with user manuals for varying periods, which are generally less than one year from

58

the contract date. The Company’s customer contracts generally do not include conditions of acceptance.
However, if conditions of acceptance are included in a contract or uncertainty exists about customer
acceptance of the software, license revenue is deferred until acceptance occurs.

Effective April 1, 2009, Ultimate will discontinue selling its on-site UltiPro solutions on a perpetual

license basis, although the Company will continue to sell on-site UltiPro solutions on a subscription basis
(which is priced and billed to customers on a PEPM basis).

Cost of Revenues

Cost of revenues consists of the cost of recurring, services and license revenues. Cost of recurring

revenues consists of costs to provide maintenance and technical support to the Company’s customers, the cost
of providing periodic updates and the cost of subscription revenues, including amortization of capitalized
software. Cost of services revenues primarily consists of costs to provide implementation services and training
to the Company’s customers and, to a lesser degree, costs related to sales of payroll-related forms, costs
associated with certain reimbursable out-of-pocket expenses, discussed below, and costs to support additional
services provided to BSPs. Cost of license revenues primarily consists of fees payable to third parties for
software products distributed by the Company. UltiPro includes third-party software for enhanced report
writing purposes and for time and attendance functionality. When UltiPro licenses are sold, customers pay the
Company on a per user basis for the license rights to the third-party report writing software and for the add-on
product, UltiPro Time and Attendance (“UTA”), which was introduced in 2006.

Stock-Based Compensation

The Company’s equity compensation program provides broad discretion to the Compensation Commit-

tee of the Board of Directors to create appropriate equity incentives for non-employee directors, officers and
employees of the Company. The program is intended to attract and retain talented employees and align
employee and stockholder interests. Effective January 1, 2006, the Company adopted the fair value recognition
provisions of SFAS No. 123R, “Share-Based Payment,” using the modified-prospective transition method.
Under this transition method, compensation was recognized beginning January 1, 2006 and includes (a) com-
pensation expense for all stock-based employee compensation arrangements granted prior to, but not yet vested
as of, January 1, 2006, based on the grant date fair value estimated in accordance with the original provisions
of SFAS No. 123, “Share-Based Payment,” and (b) compensation expense for all share-based employee
compensation arrangements granted subsequent to January 1, 2006, based on the grant-date fair value
estimated in accordance with the provisions of SFAS No. 123 (revised 2004), “Share-Based Payment”
(“SFAS No. 123R”).

In accordance with SFAS No. 123R, the Company capitalizes the portion of stock-based compensation

(“SBC”) expense attributed to research and development personnel whose labor costs are being capitalized
pursuant to SFAS No. 86 “Accounting for the Costs of Computer Software to be Sold, Leased or Otherwise
Marketed” (“SFAS No. 86”), related to software development. The following table summarizes SBC
recognized by the Company (in thousands):

For the Years Ended
December 31,
2007

2008

2006

SBC – Statements of operations
SBC – Capitalized software

SBC – Statements of stockholders’ equity

$ 15,456
30

$ 10,172
42

$ 6,246
41

$ 15,486

$ 10,214

$ 6,287

During the first quarter of fiscal 2006, the Company adopted FASB Staff Position (“FSP”) FAS 123R-2,

“Practical Accommodation to the Application of Grant Date as Defined in FASB Statement No. 123R” (“FSP
No. FAS 123R-2”). FSP No. FAS 123R-2 provides guidance on the application of grant date as defined in
SFAS No. 123R. As a practical accommodation, a mutual understanding of the key terms and conditions of an
award is approved in accordance with the relevant corporate governance requirements if certain conditions are

59

met. The adoption of FSP No. FAS 123R-2 did not have an impact on the Company’s consolidated financial
statements.

In November 2005, the FASB issued FSP No. FAS 123(R)-3, “Transition Election Related to
Accounting for Tax Effects of Share-Based Payment Awards” (“FSP No. FAS 123(R)-3”). The Company has
elected to adopt the alternative transition method provided in FSP No. FAS 123(R)-3 for calculating the tax
effects of stock-based compensation expense pursuant to SFAS No. 123(R). The alternative transition method
includes a simplified method to establish the beginning balance of the additional paid-in capital pool (“APIC
pool”) related to the tax effects of employee and non-employee director SBC expense, and to determine the
subsequent impact on the APIC pool and the consolidated statements of cash flows of the tax effects of
employee and non-employee director stock-based awards that were outstanding upon adoption of
SFAS No. 123(R). Due to the Company’s accumulated tax net operating losses, there was no beginning
balance in the APIC pool at the date of adoption of SFAS No. 123R on January 1, 2006.

The Company also adopted FSP FAS 123R-4, “Classification of Options and Similar Instruments
Issued as Employee Compensation That Allow for Cash Settlement upon the Occurrence of a Contingent
Event” (“FSP No. FAS 123R-4”) during the first quarter of fiscal year 2006. FSP No. FAS 123R-4 addresses
the classification of options and similar instruments issued as employee compensation that allow for cash
settlement upon the occurrence of a contingent event. FSP No. FAS 123R-4 amends SFAS No. 123R so that a
cash settlement feature that can be exercised only upon the occurrence of a contingent event that is outside the
employee’s control does not meet the condition to classify as a liability until it becomes probable that the
event will occur. The adoption of FSP No. FAS 123R-4 did not have an impact on the Company’s consolidated
financial statements.

Rental Costs Incurred during a Construction Period

The Company adopted FSP FAS 13-1, “Accounting for Rental Costs Incurred during a Construction

Period,” (“FSP No. FAS 13-1”) which addresses the accounting for rental costs associated with operating
leases that are incurred during a construction period. Rental costs incurred during and after a construction
period are costs incurred for the right to control the use of a leased asset during and after construction of a
leased asset. Since there is no distinction between the right to use a leased asset during the construction period
and the right to use that asset after the construction period, rental costs associated with ground or building
operating leases that are incurred during a construction period shall be recognized as rental expense on a
straight-line basis.

Income Taxes

The Company is subject to corporate Federal, foreign and state income taxes and accounts for income

taxes under the provisions of SFAS No. 109, “Accounting for Income Taxes” (“SFAS No. 109”). SFAS No. 109
provides for an asset and liability approach under which deferred income taxes are provided based upon
enacted tax laws and rates applicable to the periods in which the taxes become payable.

The Company makes certain estimates and judgments in determining income tax expense for financial
statement purposes. These estimates and judgments occur in the calculation of certain tax assets and liabilities,
which arise from differences in the timing of recognition of revenue and expense for tax and financial
statement purposes.

The Company assesses the likelihood that it will be able to recover its deferred tax assets. Management
considers all available evidence, both positive and negative, including historical levels of income, expiration of
net operating losses, expectations and risks associated with estimates of future taxable income and ongoing
prudent and feasible tax planning strategies as well as current tax laws and interpretation of current tax laws in
assessing the need for a valuation allowance. If recovery is not likely, we record a valuation allowance against
the deferred tax assets that we estimate will not ultimately be recoverable. The available positive evidence at
December 31, 2008 included, among other factors, three years of historical operating profits and a projection
of future financial and taxable income including the estimated impact of future tax deductions from the
exercise of stock options sufficient to realize most of our remaining deferred tax assets. As a result of our

60

analysis of all available evidence, both positive and negative, at December 31, 2008, it was considered more
likely than not that a full valuation allowance for deferred tax assets was not required. See Note 16 for further
discussion.

Effective January 1, 2007, the Company adopted FIN No. 48, “Accounting for Uncertainty in Income
Taxes” (“FIN No. 48”). The interpretation clarifies the accounting for uncertainty in income taxes recognized
in a company’s financial statements in accordance with SFAS No. 109. Specifically, the interpretation
prescribes a recognition threshold and a measurement attribute for the financial statement recognition and
measurement of a tax position taken or expected to be taken in a tax return. The interpretation also provides
guidance on the related derecognition, classification, interest and penalties, accounting for interim periods,
disclosure and transition of uncertain tax positions. The Company recognizes interest and penalties accrued
related to unrecognized tax benefits as components of its income tax provision. The Company did not have
any interest and penalties accrued upon the adoption of FIN No. 48, and, as of December 31, 2008, the
Company does not have any interest and penalties accrued related to unrecognized tax benefits.

Reimbursable Out-Of-Pocket Expenses

EITF No. 01-14, “Income Statement Characterization of Reimbursements Received for ‘Out-of-Pocket’

Expenses Incurred” (“EITF No. 01-14”) requires companies to characterize reimbursements received for
out-of-pocket expenses incurred. Reimbursable out-of-pocket expenses, which are included in services
revenues and cost of services revenues in the Company’s accompanying consolidated statements of operations,
were $1.8 million, $1.7 million and $1.4 million for 2008, 2007 and 2006, respectively.

Recently Adopted Accounting Pronouncements

In January 2008, the Company adopted SFAS No. 157, “Fair Value Measurements” (“SFAS No. 157”).
SFAS No. 157 defines fair value as used in numerous accounting pronouncements, establishes a framework for
measuring fair value in GAAP and expands disclosures related to the use of fair value measures in financial
statements. SFAS No. 157 does not expand the use of fair value measures in financial statements, but
standardizes its definition and guidance in GAAP and emphasizes that fair value is a market-based measure-
ment and not an entity-specific measurement based on an exchange transaction in which the entity sells an
asset or transfers a liability (exit price). SFAS No. 157 establishes a fair value hierarchy from observable
market data as the highest level to fair value based on an entity’s own fair value assumptions as the lowest
level. On February 6, 2008, the Financial Accounting Standards Board (“FASB”) deferred the effective date of
SFAS No. 157 for all nonfinancial assets and nonfinancial liabilities, except those that are recognized or
disclosed at fair value in the financial statements on a recurring basis. These nonfinancial items include assets
and liabilities such as reporting units measured at fair value in a goodwill impairment test and nonfinancial
assets acquired and liabilities assumed in a business combination. The effect of the adoption of SFAS No. 157
is discussed in Note 4.

In February 2007, the FASB issued SFAS No. 159, “The Fair Value Option for Financial Assets and

Financial Liabilities; including an amendment of FASB Statement No. 115” (“SFAS No. 159”). SFAS No. 159
permits entities to elect to measure many financial instruments and certain other items at fair value that are
not currently required to be measured at fair value. If elected, SFAS No. 159 is effective for fiscal years
beginning after November 15, 2007 and this election is irrevocable. The Company has not elected to apply the
fair value option to any of its financial instruments.

Recently Issued Accounting Pronouncements

In May 2008, the FASB issued SFAS No. 162, “The Hierarchy of Generally Accepted Accounting

Principles” (“SFAS No. 162”). SFAS No. 162 identifies the sources of accounting principles and the
framework for selecting the principles to be used in the preparation of financial statements of nongovernmental
entities that are presented in conformity with GAAP. SFAS No. 162 directs the GAAP hierarchy to the entity,
not the independent auditors, as the entity is responsible for selecting accounting principles for financial
statements that are presented in conformity with GAAP. SFAS No. 162 is effective 60 days following the

61

SEC’s approval of the Public Company Accounting Oversight Board amendments to remove the GAAP
hierarchy from the auditing standards. SFAS No. 162 is not expected to have a material impact on the
Company’s consolidated financial statements.

In April 2008, the FASB issued FSP No. 142-3, “Determination of the Useful Life of Intangible
Assets” (“FSP No. 142-3”). FSP No. 142-3 amends the factors an entity should consider in developing renewal
or extension assumptions used in determining the useful life of recognized intangible assets under FASB
Statement No. 142, “Goodwill and Other Intangible Assets.” This new guidance applies prospectively to
intangible assets that are acquired individually or with a group of other assets in business combinations and
asset acquisitions. FSP No. 142-3 is effective for financial statements issued for fiscal years and interim
periods beginning after December 15, 2008 and is applied prospectively. FSP No. 142-3 is not expected to
have a material impact on the Company’s consolidated financial statements.

In December 2007, the FASB issued SFAS No. 141 (revised 2007), “Business Combinations”
(“SFAS No. 141R”) and SFAS No. 160, “Noncontrolling Interests in Consolidated Financial Statements, an
amendment of Accounting Research Bulletin No. 51” (“SFAS No. 160”). SFAS No. 141R will change how
business acquisitions are accounted for and will impact financial statements both on the acquisition date and in
subsequent periods. SFAS No. 160 will change the accounting and reporting for minority interests, which will
be recharacterized as noncontrolling interests and classified as a component of equity. SFAS No. 141R and
SFAS No. 160 are effective for the Company beginning in the first quarter of 2009. Early adoption is not
permitted. SFAS No. 141R and SFAS No. 160 will only affect the Company if the Company makes an
acquisition after December 31, 2008.

4.

Investments in Marketable Securities and Fair Value of Financial Instruments

The Company classifies all its investments in marketable securities with readily determinable fair

values as securities available-for-sale in accordance with SFAS No. 115, “Accounting for Certain Investments
in Debt and Equity Securities” and FASB Staff Position No. 115-1, “The Meaning of Other-Than-Temporary
Impairment and Its Application to Certain Investments.” Unrealized gains and losses on securities available-
for-sale are reported as a net amount in accumulated other comprehensive income (loss) in stockholders’
equity until realized. Gains and losses on the sale of securities available-for-sale are determined using the
specific identification method. Included in accumulated other comprehensive income (loss) at December 31,
2008 and 2007 are an unrealized gain of $4 thousand and an unrealized loss of $11 thousand, respectively, on
available-for-sale securities held at each year end.

The amortized cost and fair value of the Company’s investments in marketable securities available-for-

sale at December 31, 2008 and 2007 are shown below (in thousands):

As of December 31, 2008

As of December 31, 2007

Amortized
Cost

Net
Unrealized
Gain

Corp. debentures — bonds
Commercial paper
Certificates of deposit
Asset-backed — fixed

Total investments

$ 4,306
995
500
–

$ 5,801

$ 2
2
–
–

$ 4

Fair
Value

$ 4,308
997
500
–

$ 5,805

Amortized
Cost

Net
Unrealized
Loss

$ 12,055
3,875
–
2,499

$ 18,429

$ (4)
(3)
–
(4)

$(11)

Fair
Value

$ 12,051
3,872
–
2,495

$ 18,418

62

The amortized cost and fair value of the fixed income securities by contractual maturity at

December 31, 2008 and 2007 are shown below (in thousands):

As of December 31, 2008
Amortized
Fair
Value
Cost

As of December 31, 2007
Amortized
Fair
Value
Cost

Due in one year or less
Due after one year

Total

$ 5,801
–

$ 5,801

$ 5,805
–

$ 5,805

$ 17,132
1,297

$ 17,120
1,298

$ 18,429

$ 18,418

The Company adopted SFAS No. 157 effective January 1, 2008 for financial assets and liabilities
measured at fair value on a recurring basis. SFAS No. 157 applies to all financial assets and liabilities that are
being measured and reported on a fair value basis. There was no impact from the adoption of SFAS No. 157
on the consolidated financial statements. SFAS No. 157 requires disclosure that establishes a framework for
management’s measurement of fair value and expands disclosure about fair value measurements. The statement
requires fair value measurements to be classified and disclosed in one of the following three categories of the
fair value hierarchy:

Level 1: Unadjusted quoted prices in active markets that are accessible at the measurement date for

identical, unrestricted assets and liabilities.

Level 2: Quoted prices in markets that are not active or financial instruments for which all significant

inputs are observable, either directly or indirectly.

Level 3: Prices or valuations that require inputs that are both significant to the fair value

measurement and unobservable.

A financial instrument’s level within the fair value hierarchy is based on the lowest level of any input

that is significant to the fair value measurement.

The Company’s assets that are measured by management at fair value on a recurring basis are generally

classified within Level 1 or Level 2 of the fair value hierarchy. The types of instruments valued based on
quoted market prices in active markets include most money market securities and certificates of deposit. Such
instruments are generally classified within Level 1 of the fair value hierarchy.

The types of instruments valued by management based on quoted prices in less active markets, broker

or dealer quotations, or alternative pricing sources with reasonable levels of price transparency, include the
Company’s corporate debenture bonds, commercial paper and asset-backed securities. Such instruments are
generally classified within Level 2 of the fair value hierarchy. The Company uses consensus pricing, which is
based on multiple pricing sources, to value its fixed income investments.

The following table sets forth, by level within the fair value hierarchy, financial assets and liabilities
accounted for at fair value and subject to the disclosure requirements of SFAS No. 157 as of December 31,
2008 (in thousands):

Corporate debentures — bonds

Commercial paper
Certificates of deposit

Total investments available-for-sale

Quoted
Prices in
Active
Markets
(Level 1)

$

–
–
500

$ 500

Other
Observable
Inputs
(Level 2)

Un-
observable
Inputs
(Level 3)

$ 4,308
997
–

$ 5,305

$

$

–
–
–

–

Total

$ 4,308
997
500

$ 5,805

Assets and liabilities measured at fair value on a recurring basis were presented in the consolidated
balance sheet as of December 31, 2008 as short-term investments in marketable securities. There were no

63

financial liabilities accounted for at fair value and subject to the disclosure requirements of SFAS No. 157 as
of December 31, 2008.

5. Property and Equipment

Property and equipment consists of the following (in thousands):

Computer equipment
Leasehold improvements
Furniture and fixtures
Building
Land

Property and equipment
Less: accumulated depreciation and amortization

As of December 31,
2007
2008

$ 53,758
7,420
3,231
870
655

65,934
42,950

$ 43,611
5,094
2,381
870
655

52,611
34,373

Property and equipment, net

$ 22,984

$ 18,238

Depreciation and amortization expense on property and equipment totaled $9.2 million, $6.7 million

and $5.3 million for the years ended December 31, 2008, 2007 and 2006, respectively.

Included in property and equipment is computer equipment acquired under capital leases as follows (in

thousands):

Computer equipment
Less: accumulated amortization

As of December 31,
2008
2007

$ 16,447
14,489

$ 14,734
12,300

$

1,958

$ 2,434

Depreciation and amortization expense on property and equipment under capital leases, totaled

$2.2 million, $2.1 million and $2.4 million for the years ended December 31, 2008, 2007 and 2006,
respectively.

6. Foreign Currency

The financial statements of the Company’s foreign subsidiaries have been translated into U.S. dollars.

The functional currency of The Ultimate Software Group of Canada, Inc. is the Canadian dollar and the
functional currency of The Ultimate Software Group UK Limited is the British pound. Assets and liabilities
are translated into U.S. dollars at period-end exchange rates. Income and expenses are translated at the average
exchange rate for the reporting period. The resulting translation adjustments, representing unrealized gains or
losses, are included in stockholders’ equity as a component of accumulated other comprehensive (loss) income.
Realized gains and losses resulting from foreign exchange transactions are included in total operating expenses
in the consolidated statements of operations. For the years ended December 31, 2008 and 2007, the Company
had cumulative unrealized translation losses of $1 million and $7 thousand, respectively. There was a $1
thousand unrealized translation loss for the year ended December 31, 2006.

7. Software Development Costs

SFAS No. 86 requires capitalization of certain software development costs subsequent to the establish-

ment of technological feasibility. Based on the Company’s product development process, technological
feasibility is established upon completion of a working model. During 2008, a total of $0.8 million of research
and development expenses were capitalized in relation to a new product offering referred to as Onboarding,

64

which is a product that handles certain human resources functionality for new hires of a company, and has an
expected general release in the first quarter of 2009. During 2007 and 2006, $1.7 million and $1.8 million,
respectively, of research and development expenses were capitalized for the development of UltiPro Canadian
HR/payroll (“UltiPro Canada”) functionality. UltiPro Canada was built from the existing product infrastructure
of UltiPro (e.g., using UltiPro’s source code and architecture). UltiPro Canada provides HR/payroll function-
ality which includes the availability of Canadian tax rules, as well as Canadian human resources functionality,
taking into consideration labor laws in Canada and including changes to the language where necessary (i.e.,
English to French). Annual amortization is based on the greater of the amount computed using (a) the ratio
that current gross revenues for the related product bears to the total of current and anticipated future gross
revenues for that product or (b) the straight-line method over the remaining estimated economic life of the
product including the period being reported on.

Capitalized software is amortized using the straight-line method over the estimated useful lives of the

assets, which are typically five years. Amortization of capitalized software was $749,000, $119,000 and
$26,000 in 2008, 2007 and 2006, respectively, and is included within cost of sales in the consolidated
statements of operations. Accumulated amortization of capitalized software was $5.7 million, $5.0 million and
$5.6 million as of December 31, 2008, 2007 and 2006, respectively. Capitalized software, net of amortization,
was $5.6 million, $3.6 million and $2.1 million as of December 31, 2008, 2007 and 2006, respectively.

The Company evaluates the recoverability of capitalized software based on estimated future gross
revenues reduced by the estimated costs of completing the products and of performing maintenance and
customer support. If the Company’s gross revenues were to be significantly less than its estimates, the net
realizable value of the Company’s capitalized software intended for sale would be impaired, which could result
in the write-off of all or a portion of the unamortized balance of such capitalized software.

8. Earnings Per Share

SFAS No. 128, “Earnings Per Share,” requires dual presentation of earnings per share — “basic” and

“diluted.” Basic earnings per share is computed by dividing income available to common stockholders (the
numerator) by the weighted average number of common shares (the denominator) for the period. The
computation of diluted earnings per share is similar to basic earnings per share, except that the denominator is
increased to include the number of additional common shares that would have been outstanding if the
potentially dilutive common shares had been issued.

The following is a reconciliation of the shares used in the computation of basic and diluted net income

per share (in thousands):

For the Years Ended
December 31,
2007

2006

2008

Basic weighted average shares outstanding
Effect of dilutive equity instruments

Dilutive shares outstanding

24,588
–

24,701
2,021

23,853
3,125

24,588

26,722

26,978

Other common stock equivalents (i.e., stock

options, restricted stock awards and restricted
stock units) outstanding which are not included
in the calculation of diluted income per share
because their impact is anti-dilutive

2,700

615

485

9. Comprehensive Income

SFAS No. 130, “Reporting Comprehensive Income” (“SFAS No. 130”), establishes standards for the
reporting and display of comprehensive income and its components in the Company’s consolidated financial
statements. The objective of SFAS No. 130 is to report a measure (comprehensive income), of all changes in

65

equity of an enterprise that result from transactions and other economic events in a period other than
transactions with owners. Accumulated other comprehensive (loss) income, as presented on the consolidated
balance sheets, consists of unrealized gains and losses on available-for-sale securities and foreign currency
translation adjustments, recorded net of any related tax.

Comprehensive income (loss) for the years ended December 31, 2008, 2007 and 2006 was as follows

(in thousands):

Net income (loss)

Other comprehensive income (loss):

Unrealized gain (loss) on investments in
marketable securities available-for-sale

Unrealized (loss) on foreign currency translation

adjustments

For the Years Ended
December 31,

2008

2007

2006

$ (2,897)

$ 33,129

$ 4,133

15

(999)

(13)

(6)

33

(1)

Comprehensive income (loss)

$ (3,881)

$ 33,110

$ 4,165

10. Goodwill and Intangible Assets

Goodwill represents the excess of cost over the net tangible and identifiable intangible assets of
acquired businesses. Identifiable intangible assets acquired in business combinations are recorded based upon
fair value at the date of acquisition. Goodwill consists of the following (in thousands):

Goodwill, December 31, 2007
RTIX tax-related adjustment
Impact of foreign currency translation

Goodwill, December 31, 2008

As of
December 31, 2008

$ 4,063
(152)
(1,005)

$ 2,906

On October 5, 2006, the Company acquired 100% of the common stock of RTIX Limited, a
United Kingdom company, now known as The Ultimate Software Group UK Limited, and its wholly-owned
U.S. subsidiary, RTIX Americas, Inc. (collectively, “RTIX”). The results of RTIX’s operations have been
included in the Company’s consolidated financial statements since that date. RTIX developed the performance
management/appraisals solution that Ultimate Software has offered its customers since February 2006, which
have been incorporated into the Company’s UltiPro Talent Management product suite that it markets and sells
to its customers in the U.S.

The values assigned to each of the intangible assets included in the RTIX valuation were based on an

income approach valuation methodology. The income approach presumes that the value of an asset can be
estimated by the net economic benefit (i.e., cash flows) to be received over the life of the asset, discounted to
present value.

66

As of December 31, 2008, the Company’s intangible assets have estimated useful lives and are
classified in other assets, net, in the Company’s audited consolidated balance sheet as follows (in thousands):

Acquired intangible assets:
Developed technology
Customer relationships

Estimated
Useful Lives

Balance as of
December 31,
2008

5 years
6 years

$302
281

Amortization expense for the acquired intangible assets reflected above was $185 thousand, $208
thousand and $54 thousand for the years ended December 31, 2008, 2007 and 2006, respectively. Future
amortization expense for acquired intangible assets is as follows, as of December 31, 2008 (in thousands):

Year

2009
2010
2011
2012

Total

Amount

$

185
185
158
55

$

583

11. Significant Transaction

Ultimate and Ceridian Corporation (“Ceridian”) signed an agreement in 2001, as amended, granting

Ceridian a non-exclusive license to use UltiPro as part of an on-line offering for Ceridian to market primarily
to businesses with less than 500 employees (the “Original Ceridian Agreement”). During December 2004,
RSM McGladrey Employer Services (“RSM”), a former BSP of Ultimate, acquired Ceridian’s product and
existing base of small and mid-size business customers throughout the United States (the “RSM Acquisition”).
The financial terms of the Original Ceridian Agreement did not change as a result of the RSM Acquisition.
Subsequent to the RSM Acquisition, Ceridian continued to be financially obligated to pay, and did pay,
Ultimate minimum fees pursuant to the terms of the Original Ceridian Agreement. The Original Ceridian
Agreement, was terminated pursuant to its terms on March 9, 2008. The amount of subscription revenues
recognized under the Original Ceridian Agreement during the year ended December 31, 2008 was $1.5 million
(through the effective date of the termination of the agreement) and $7.7 million for each of the years ended
December 31, 2007 and 2006.

12. Other Income, net

Other income, net, consisted of the following (in thousands):

Interest income
Other income
Non-recurring settlement fee, net

Total other income, net

For the Years Ended December 31,

2008

$ 776
84
–

$ 860

2007

$ 1,413
214
4,375

$ 6,002

2006

$ 1,295
243
–

$ 1,538

Included in other income, net, in the consolidated statement of operations for the year ended
December 31, 2007, is a non-recurring settlement fee of $4.4 million, net of related costs, resulting from the
early termination of a multi-year business arrangement with one of our business partners that decided to exit
the payroll business.

67

13. Stock Repurchase Plan

On October 30, 2000, the Company announced that its Board of Directors authorized the repurchase of

up to 1,000,000 shares of the Company’s outstanding Common Stock (the “Stock Repurchase Plan”).

On February 6, 2007, the Company’s Board of Directors extended the Stock Repurchase Plan by
authorizing the repurchase of up to 1,000,000 additional shares of the Company’s issued and outstanding
Common Stock.

On February 5, 2008, the Company’s Board of Directors extended the Stock Repurchase Plan further

by authorizing the repurchase of up to 1,000,000 additional shares of the Company’s Common Stock.

As of December 31, 2008, the Company had purchased 2,533,575 shares of the Company’s Common

Stock under the Stock Repurchase Plan, with 466,425 shares available for repurchase in the future. The details
of Common Stock repurchases for the year ended December 31, 2008 were as follows:

Period

January 1 – 31, 2008
February 1 – 29, 2008
March 1 – 31, 2008
April 1 – 30, 2008
May 1 – 31, 2008
June 1 – 30, 2008
July 1 – 31, 2008
August 1 – 31, 2008
September 1 – 30, 2008
October 1 – 31, 2008
November 1 – 30, 2008
December 1 – 31, 2008

Total Number of
Shares Purchased (1)

Average Price
Paid per Share

–
334,500
–
–
220,200
13,300
–
155,100
–
–
358,100
–

–
28.32
–
–
34.97
37.50
–
25.90
–
–
13.97
–

Total Cumulative Number of
Shares Purchased as Part
Of Publicly Announced
Plans or Programs
–
1,786,875
1,786,875
1,786,875
2,007,075
2,020,375
2,020,375
2,175,475
2,175,475
2,175,475
2,533,575
2,533,575

Maximum Number of
Shares That May Yet
Be Purchased Under the
Plans or Programs
547,625
1,213,125(2)
1,213,125
1,213,125
992,925
979,625
979,625
824,525
824,525
824,525
466,425
466,425

Total

1,081,200

$23.48

2,533,575

466,425

(1) All shares were purchased through the publicly announced Stock Repurchase Plan in open-market
transactions.
(2) On February 5, 2008, the Company announced that its Board of Directors had authorized the repurchase
of up to 1,000,000 additional shares of the Company’s Common Stock pursuant to the Stock Repurchase Plan.

14. Accrued Expenses

Accrued expenses consist of the following (in thousands):

Sales commissions
Other items individually less than 5% of total current liabilities

$ 3,745
8,956

$ 3,811
7,594

$12,701

$11,405

As of December 31,

2008

2007

15. Capital Lease Obligations

The Company leases certain equipment under non-cancelable agreements, which are accounted for as

capital leases and expire at various dates through 2011. Interest rates on these leases range from 1.0% to

68

6.0%. The scheduled lease payments of the capital lease obligations are as follows as of December 31, 2008
(in thousands):

Year

2009
2010
2011

Less amount representing interest

Lease obligations reflected as current ($2,034) and non-

current ($1,519)

Amount

$ 2,133
1,129
449

3,711
(158)

$ 3,553

16. Income Taxes

Income tax expense is based on income before income tax. Deferred tax assets and liabilities are

determined based on the difference between financial statement and tax bases of assets and liabilities using
enacted tax rates in effect for the year in which the differences are expected to reverse.

The income tax benefit consists of the following (in thousands):

Current taxes:
Federal
State and Local
Foreign

Deferred taxes, net

Federal
State and Local
Foreign

For the Year Ended December 31,

2008

2007

2006

$

–
45
–

(931)
(337)
64

$

$

95
20
–

(16,523)
(2,768)
(560)

Income tax benefit, net

$ (1,159)

$ (19,736)

$

–
–
–

–
–
–

–

The income tax (benefit) provision is different from that which would be obtained by applying the

statutory Federal income tax rate of 35% to income before income taxes as a result of the following (in
thousands):

Income tax provision at statutory

Federal tax rate

State and local income taxes
Non deductible expenses
Change in tax rates
Change in valuation allowance
Other, net

For the Year Ended December 31,
2008
2006
2007

$ (1,420)
(169)
380
25
65
(40)

$

4,687
353
312
1,979
(26,863)
(204)

$ 1,446
238
282
–
(1,899)
(67)

Income tax benefit, net

$ (1,159)

$ (19,736)

$

–

Deferred income tax assets and liabilities reflect the net effect of temporary differences between the

carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for income tax

69

purposes. Deferred tax assets are also recorded for the future tax benefit of net operating losses and tax credit
carryforwards. Significant components of the Company’s deferred tax assets and liabilities at December 31,
2008, 2007 and 2006 are as follows (in thousands):

Deferred tax assets:

Net operating losses
Tax credit carryforwards
Deferred revenue
Accruals not currently deductible
Allowance for doubtful accounts
Charitable contributions
Stock-based compensation
Deferred rent adjustment

Gross deferred tax assets
Less valuation allowance

Net deferred tax assets

Deferred tax liabilities:

Property and equipment
Acquired intangible assets
Software development costs
Other, net

Gross deferred tax liabilities

As of December 31,

2008

2007

2006

$ 6,515
224
7,515
129
272
251
13,168
1,188

$ 10,251
222
6,603
141
272
195
7,166
1,029

$ 21,780
–
5,686
85
204
312
3,362
1,135

29,262
(5,657)

23,605

(1,057)
(227)
(1,417)
(28)

(2,729)

25,879
(5,592)

20,287

32,564
(32,455)

109

1,206
(299)
(1,412)
(262)

(767)

1,217
(398)
(837)
(91)

(109)

Net deferred tax assets

$ 20,876

$ 19,520

$

–

SFAS 109 provides for the recognition of deferred tax assets if realization of such assets is more likely
than not. The Company considers all available evidence, both positive and negative, including historical levels
of income, expiration of net operating losses, expectations and risks associated with estimates of future taxable
income, ongoing prudent and feasible tax planning strategies and reversal of deferred tax liabilities in assessing
the need for the valuation allowance. If it is not more likely than not that we will recover our deferred tax
assets, we will increase our provision for taxes by recording a valuation allowance against the deferred tax
assets that we estimate will not ultimately be recoverable.

The available positive evidence at December 31, 2008, included, amongst other factors, three years of

historical operating profits and a projection of future financial and taxable income by jurisdiction including the
estimated impact of future tax deductions from the exercise of stock options sufficient to realize most of our
remaining deferred tax assets. As a result of our analysis of all available evidence, both positive and negative,
we believe that is it more likely than not that a portion of the deferred tax asset as of December 31, 2008 will
be realized in the future. We continue to maintain a valuation allowance of $5.7 million which relates to stock
option tax deductions claimed prior to the adoption of SFAS No. 123R, which will result in a credit to equity
when the deductions reduce cash taxes payable.

The net increase in the valuation allowance for the year ended December 31, 2008 was $65 thousand

and relates primarily to foreign operations. The net decrease in the valuation allowance for the ended
December 31, 2007 was $26.9 million. The principal reason for the decrease in the valuation allowance in
fiscal 2007 relates to the release of the valuation allowance against deferred tax assets.

At December 31, 2008, the Company had approximately $73.9 million and $1.1 million of net
operating loss carryforwards for Federal and foreign income tax reporting purposes, respectively, available to

70

offset future taxable income. Of the total net operating loss carryforwards, approximately $71.9 million is
attributable to deductions from the exercise of non-qualified employee, and non-employee director, stock
options the benefit of which will be credited to paid in capital when realized. The carryforwards expire from
2011 through 2028. Utilization of such net operating loss carryforwards may be limited as a result of
cumulative ownership changes in the Company’s equity instruments.

Effective January 1, 2007, the Company adopted FIN No. 48. FIN No. 48 requires that a position taken

or expected to be taken in a tax return be recognized in the financial statements when it is more likely than
not (i.e., a likelihood of more than fifty percent) that the position would be sustained upon examination by tax
authorities. A recognized tax position is then measured at the largest amount of benefit that is greater than
fifty percent likely of being realized upon ultimate settlement. Upon adoption and as of December 31, 2008,
the Company did not have any unrecognized tax benefits.

The Company recognizes interest and penalties accrued related to unrecognized tax benefits as
components of its income tax provision. The Company did not have any interest and penalties accrued upon
the adoption of FIN No. 48, and, as of December 31, 2008, the Company does not have any interest and
penalties accrued related to unrecognized tax benefits.

Tax years 1996 to 2008 remain subject to future examination by the major tax jurisdictions in which

the Company is subject to tax.

17. Stock-Based Compensation and Equity

Summary of Plans

The Company’s Amended and Restated 2005 Equity and Incentive Plan (the “Plan”) authorizes the

grant of options to non-employee directors, officers and employees of the Company to purchase shares of the
Company’s Common Stock (“Options”). The Plan also authorizes the grant to such persons of restricted and
non-restricted shares of Common Stock, stock appreciation rights, stock units and cash performance awards
(collectively, the “Awards”). Prior to the adoption of the Plan, options to purchase shares of Common Stock
were issued under the Company’s Nonqualified Stock Option Plan (the “Prior Plan”). Beginning in 2009, the
Company commenced making grants to employees of restricted stock grants in lieu of Options.

As of December 31, 2008, the aggregate number of shares of Common Stock authorized under the Plan

and the Prior Plan was 12,000,000 and the aggregate number of shares of Common Stock that were available
to be issued under all Awards granted under the Plan was 934,921 shares. Options granted to officers and
employees under the Plan and the Prior Plan generally have a 10-year term, vesting 25% immediately and
25% on each of the first three anniversaries of the grant date. Options granted to non- employee directors
under the Plan and the Prior Plan generally have a 10-year term and vest and become exercisable immediately
on the grant date. However, certain Options granted to non-employee directors for board services during the
period January 3, 2005 through July 2, 2007 become exercisable on the earliest of (i) the fifth anniversary of
the date of grant, (ii) the 90th day after the date on which the director ceases to be a member of the Board of
Directors of the Company (the “Board”) or (iii) the effective date of a change in control of the Company.

Prior to July 24, 2007, non-employee directors received discounted Options under the Plan and the
Prior Plan as compensation for their services. On that date, the Compensation Committee of the Board (the
“Compensation Committee”) rescinded the previously approved fee schedule for service on the Board and
Board Committees and replaced it with a program involving market price Options and restricted stock awards
under the Plan. Under resolutions adopted by the Compensation Committee, commencing with the third fiscal
quarter of 2007, (i) each non-employee director was granted an Option to purchase 3,750 shares of the
Company’s Common Stock for each regular quarterly meeting of the Board attended in 2007 and 2008, dated
as of the date of such meeting, at an exercise price equal to the closing price of the Company’s Common
Stock on NASDAQ on the date of such meeting, and (ii) each of the Chairman of the Audit Committee and
the Chairman of the Compensation Committee of the Board was granted an Option to purchase 2,500 shares
of the Company’s Common Stock for each fiscal quarter in 2007 and 2008, dated as of the date of the
regularly scheduled meeting of such Committee during such quarter, at an exercise price equal to the closing

71

price of the Company’s Common Stock on NASDAQ on the date of such meeting. These Option grants vested
immediately upon grant.

In addition to the Option grants discussed above, commencing with the third fiscal quarter of 2007,

each non-employee director was granted a restricted stock award under the Plan for each fiscal quarter in 2007
and 2008, dated as of the date of the regularly scheduled meeting of the Compensation Committee during such
quarter, of that number of shares of the Company’s Common Stock equal to the quotient of $12,500 divided
by the closing price of the Company’s Common Stock on NASDAQ on the date of such meeting, rounded
down to the nearest full number of shares. The restricted stock awards shall vest on the fourth anniversary of
the date of grant, subject to accelerated vesting in the event of a director’s death, disability, cessation of
service at the end of his term or the occurrence of a change in control of the Company.

On February 4, 2009, the Compensation Committee amended the previously approved arrangement

pursuant to which the non-employee directors and the Chairman of the Audit and Compensation Committees
of the Board, respectively, were granted Options for each regular Board and Committee meeting attended.
Under the arrangement as amended, (i) each non-employee director shall be granted a restricted stock award
of 1,000 shares of Common Stock for each regular meeting of the Board attended in 2009 and (ii) each of the
Chairmen of the Audit Committee and Compensation Committee of the Board shall be granted a restricted
stock award of 625 shares of Common Stock for attendance at each regular meeting of the Committee in 2009
that he chairs. In addition, the Compensation Committee determined that in 2009, each non-employee director
shall be granted, for each fiscal quarter during which he serves, a restricted stock award of that number of
shares of Common Stock equal to the quotient of $12,500 divided by the closing price of the Common Stock
on NASDAQ on the date of grant, which is the effective date of the grant determined by the Committee for
each such quarter, rounded down to the closest full number of shares. The date of grant shall not be a date
prior to the date of the Compensation Committee’s determination of the same. Such restricted stock awards
shall vest on the fourth anniversary of the date of grant, subject to accelerated vesting in the event of a
director’s death, disability, cessation of service or the end of his term or the occurrence of a change of control
of the Company.

Fair Value

On January 1, 2006, the Company adopted the provisions of SFAS No. 123R, which requires the

Company to recognize expense related to the fair value of stock-based compensation awards. The Company
elected the modified prospective transition method as permitted by SFAS No. 123R. Under the modified
prospective transition method, stock based compensation expense for the years ended December 31, 2008,
2007 and 2006 includes compensation expense for all stock-based compensation awards granted prior to, but
not yet vested as of, January 1, 2006, based on the grant date fair value estimated in accordance with the
provisions of SFAS No. 123 and compensation expense for all stock-based compensation awards granted
subsequent to January 1, 2006, based on the grant date fair value estimated in accordance with the provisions
of SFAS No. 123R. In addition, options granted to certain members of the Board of Directors for board
services recorded in accordance with SFAS No. 123R and the issuance of restricted stock awards and stock
units are also included in stock-based compensation for the years ended December 31, 2008, 2007 and 2006.
The Company recognizes compensation expense for restricted stock awards and restricted stock units on a
straight-line basis over the requisite service period of the award.

72

The following table sets forth the SBC resulting from share-based arrangements that is recorded in the

Company’s consolidated statements of operations for the periods indicated (in thousands):

Cost of recurring revenues
Cost of service revenues
Cost of license revenues
Sales and marketing
Research and development
General and administrative

For the Years Ended December 31,

2008

2007

2006

$

871
1,988
12
7,389
1,570
3,626

$

635
1,542
5
4,617
985
2,388

$

394
874
6
2,967
620
1,385

Total SBC

$ 15,456

$ 10,172

$ 6,246

Included in capitalized software in the Company’s consolidated balance sheet at December 31, 2008
and 2007 was $30 thousand and $42 thousand, respectively, in stock-based compensation expense related to
capitalized software during the fiscal years then ended. This amount would have otherwise been charged to
research and development expense for the years ended December 31, 2008 and 2007.

Net cash proceeds from the exercise of stock options and warrants were $5.2 million, $7.6 million, and
$8.6 million for the years ended December 31, 2008, 2007, and 2006, respectively. No income tax benefit was
realized from stock option exercises during the years ended December 31, 2008, 2007 and 2006.

The fair value of stock-based awards was estimated using the Black-Scholes model with the following

weighted-average assumptions for the years ended December 31, 2008, 2007 and 2006:

For the Years Ended
December 31,
2007

2008

2006

Expected term (in years)
Volatility
Interest rate
Dividend yield
Weighted average fair value at grant date

5.0
39%

5.2
41%

4.6
40%
2.78% 4.45% 4.74%
–
$11.06

–
$8.55

–
$11.17

The Company’s computation of the expected term is based on the historical exercise experience under
the share-based plans of the underlying award (including post-vesting employment termination behavior) and
represents the period of time the share-based awards are expected to be outstanding. The Company’s
computation of the expected volatility for the years ended December 31, 2008, 2007 and 2006 is based upon
historical volatility and the expected term of the option. The interest rate is based on the U.S. Treasury yield
in effect at the time of grant for a period commensurate with the estimated expected life. Pursuant to
SFAS No. 123R, which was implemented effective January 1, 2006, the Company is required to estimate
forfeitures at the time of grant and revise those estimates in subsequent periods if actual forfeitures differ from
those estimates. The weighted-average forfeiture rates of 5.2%, 4.6% and 5.0% for the years ended
December 31, 2008, 2007 and 2006, respectively, were based on historical data.

Restricted Stock Awards

Under the provisions of the Plan, the Company may, at the discretion of the Compensation Committee,
grant restricted stock awards (“Restricted Stock Awards”) to officers, employees and non-employee directors.
The shares of Common Stock issued under Restricted Stock Awards are subject to certain vesting requirements
and restrictions on transfer. During the years ended December 31, 2008 and 2007, the Company granted
Restricted Stock Awards for 439,991 and 475,592 shares, respectively, of Common Stock to officers and
employees and the Company granted Restricted Stock Awards for 10,285 and 3,845 shares, respectively, of

73

Common Stock to non-employee directors. During the year ended December 31, 2006, the Company granted
Restricted Stock Awards for 263,000 shares of Common Stock to officers and employees. There were no
Restricted Stock Awards granted to non-employee directors for the year ended December 31, 2006. Compen-
sation expense for Restricted Stock Awards is measured based on the closing market price of the Company’s
Common Stock at the date of grant and is recognized on a straight-line basis over the vesting period. Holders
of Restricted Stock Awards have all rights of a stockholder including the right to vote the shares and receive
all dividends and other distributions paid or made with respect thereto. Each Restricted Stock Award becomes
vested on the fourth anniversary of the respective date of grant, subject to the grantee’s continued employment
with the Company or any of its subsidiaries on each such vesting date and subject further to accelerated
vesting in the event of a change in control of the Company, death or disability, the termination of employment
by the Company without cause or, in the case of a non-employee director, at cessation of his board services at
the end of his term. Included in the Company’s consolidated statements of operations for the years ended
December 31, 2008, 2007, and 2006 was $6.5 million, $3.4 million, and $1.4 million, respectively, of
compensation expense for Restricted Stock Awards.

Restricted Stock Unit Awards

The Company may, at the discretion of the Compensation Committee, make awards of stock units or

restricted stock units under the Plan (“Restricted Stock Unit Awards”) to certain officers and employees.

A Restricted Stock Unit Award is a grant of a number of hypothetical share units with respect to shares

of Common Stock that are subject to vesting and transfer restrictions and conditions under a restricted stock
unit award agreement. The value of each unit is equal to the fair value of one share of Common Stock on any
applicable date of determination. The payment with respect to each unit under a Restricted Stock Unit Award
may be made, at the discretion of the Compensation Committee, (i) in a number of shares of the Company’s
Common Stock equal to the number of Restricted Stock Units becoming vested, (ii) in cash, in an amount
equal to the fair market value of a share of the Company’s Common Stock on the vesting date multiplied by
the number of restricted stock units becoming vested on such date or (iii) in a combination of both. The
grantee of a Restricted Stock Unit Award does not have any rights as a stockholder with respect to the shares
subject to a Restricted Stock Unit Award until such time as shares of Common Stock are delivered to the
grantee pursuant to the terms of the related stock unit award agreement.

Beginning in 2009, the Company commenced making grants of Restricted Stock Unit Awards to

employees and discontinued the grant of Options under the Plan. Such Restricted Stock Unit Awards vest in
three equal annual installments of 331⁄3% of the number of Restricted Stock Unit Awards on each of the first
three anniversaries of the date of grant thereof, subject to the participant’s continued employment with the
Company or any of its subsidiaries on each such vesting date, and shall be payable as described above,
provided, however, that if any such anniversary is not a date on which the Company’s Common Stock is
traded on NASDAQ, then the vesting date shall be the next such date; and provided further, however, that if
the Chief Financial Officer (“CFO”) of the Company should determine that any such anniversary falls within a
period during which the participant is prohibited from trading the Company’s Common Stock under the
Company’s stock trading policy, the CFO shall so advise the participant in writing and the vesting date shall
be the date as of which the CFO has determined that such period has ended.

As provided for in the Plan, the Chief Executive Officer and the Chief Operating Officer deferred

receipt of one-half of their cash performance awards under the Plan for 2005 and 2006 performance in
exchange for the grant of Restricted Stock Unit Awards under the Plan made in 2006 and 2007 (the “Elected
Deferral”). No such election was made for 2007 or 2008 performance. Pursuant to the terms of the Plan, the
Company provided matching contributions equal to one-half of the amount deferred for each year (the
“Company Match”). The number of restricted stock units subject to such Restricted Stock Unit Award is
determined by dividing the total amount deferred (including the Company Match) by the fair value of a share
of the Company’s Common Stock on the date of payment of the non-deferred portion of the cash performance
awards. The Restricted Stock Unit Awards granted to the Chief Executive Officer and the Chief Operating
Officer vest on the fourth anniversary of the date of grant, subject to the respective Officer’s continued
employment with the Company, or any of its subsidiaries, on such vesting date and subject further to

74

accelerated vesting in the event of a change in control of the Company, his death or disability or the
termination of his employment by the Company without cause. The vested Restricted Stock Unit Awards are
payable in shares of Common Stock upon the earliest to occur of the fifth anniversary of the date of grant, the
respective Officer’s death, disability or termination of employment with the Company or a change in control
of the Company. In the event that the Chief Executive Officer or the Chief Operating Officer were to terminate
employment and Restricted Stock Unit Awards resulting from his Elected Deferral remain unvested, the
Company would be required to refund to him a cash amount equal to the lesser of such Elected Deferral (less
taxes withheld) and the fair value of such units upon termination of employment. There were no Restricted
Stock Unit Awards granted during the year ended December 31, 2008. During the years ended December 31,
2007 and 2006, the Company granted 16,603, and 28,518 Restricted Stock Unit Awards, respectively, to the
Chief Executive Officer and the Chief Operating Officer. Included in the Company’s consolidated statements
of operations for the years ended December 31, 2008, 2007 and 2006 was $77 thousand, $77 thousand and
$0.3 million, respectively, of non-cash compensation expense from Restricted Stock Unit Awards.

Stock Option and Restricted Stock Activity

The following table summarizes Option activity for the years ended December 31, 2006, 2007 and

2008, as follows (in thousands, except per share amounts):

Stock Options

Shares

Weighted
Average
Exercise Price

Weighted
Average
Remaining
Contractual
Term (in Years)

Aggregate
Intrinsic
Value

Outstanding at December 31, 2005

Granted
Exercised
Forfeited or expired

Outstanding at December 31, 2006

Exercisable at December 31, 2006

Outstanding at December 31, 2006

Granted
Exercised
Forfeited or expired

Outstanding at December 31, 2007

Exercisable at December 31, 2007

Outstanding at December 31, 2007

Granted
Exercised
Forfeited or expired

Outstanding at December 31, 2008

Exercisable at December 31, 2008

5,490
727
(1,290)
(34)

4,893

3,931

4,893
759
(1,047)
(58)

4,547

3,582

4,547
1,066
(576)
(72)

4,965

3,792

$

$

$

$

$

$

$

$

$

7.77
21.62
6.60
18.34

10.07

8.09

10.07
26.48
7.16
22.92

13.31

10.69

13.31
28.33
8.97
26.54

16.86

13.73

–
–
–
–

–
–
–
–

5.68

4.93

$64,789

$59,712

–
–
–
–

–
–
–
–

5.90

5.16

$82,771

$74,550

–
–
–
–

–
–
–
–

6.02

5.17

$16,140

$16,140

The aggregate intrinsic value of stock options in the table above represents total pretax intrinsic value
(i.e., the difference between the closing price of the Company’s Common Stock on the last trading day of the
reporting period and the exercise price, times the number of shares) that would have been received by the
option holders had all option holders exercised their options on December 31, 2008. The amount of the
aggregate intrinsic value changes, based on the fair value of the Company’s Common Stock. Total intrinsic
value of share options exercised during the years ended December 31, 2008, 2007 and 2006 was $13.0 million,

75

$23.0 million and $22.3 million, respectively. Total fair value of options vested during the years ended
December 31, 2008, 2007 and 2006 was $7.6 million, $4.9 million and $3.6 million, respectively.

As of December 31, 2008, $8.1 million of total unrecognized compensation cost related to non-vested

stock options is expected to be recognized over a weighted average period of 1.8 years.

The following table summarizes restricted stock and restricted stock unit activity for the year ended

December 31, 2008, as follows (in thousands, except per share amounts):

Restricted Stock

Outstanding at December 31, 2005

Granted
Vested
Forfeited or expired

Outstanding at December 31, 2006

Granted
Vested
Forfeited or expired

Outstanding at December 31, 2007

Granted
Vested
Forfeited or expired

Restricted Stock Awards
Weighted
Average
Grant Date
Fair Value

Shares

Restricted
Stock Units

Shares

169
263
–
–

432
479
–
–

911
450
–
–

$16.86
23.16
–
–

$20.70
32.89
–
–

$27.11
14.94
–
–

$23.09

–
29
–
–

29
16
–
–

45
–
–
–

45

Outstanding at December 31, 2008

1,361

As of December 31, 2008, $14.7 million of total unrecognized compensation cost related to non-vested

Restricted Stock Awards is expected to be recognized over a weighted average period of 2.6 years. As of
December 31, 2008, $0.1 million of total unrecognized compensation costs related to non-vested Stock Unit
Awards is expected to be recognized over a weighted average period of 1.5 years.

76

The following table summarizes information Options outstanding under the Plan at December 31,

2008:

Options Outstanding

Options Exercisable

Range of
Exercise
Prices

$0.89—$3.38
$3.49—$7.63
$7.75—$10.00
$10.54—$13.63
$14.32—$18.69
$21.60—$24.30
$26.72—$27.02
$28.41—$28.41
$30.34—$32.54
$34.89—$34.89

Number

536,841
607,345
506,929
674,811
551,250
889,887
66,900
569,151
501,200
60,500

$0.89—$34.89

4,964,814

Weighted-
Average
Remaining
Contractual
Life
(Years)

Weighted-
Average
Exercise Price

2.58
2.72
2.88
5.73
7.31
7.47
7.72
9.06
9.21
8.81

6.02

$ 2.86
5.21
8.87
12.78
16.53
23.28
26.84
28.41
31.83
34.89

$16.86

Weighted-
Average
Exercise Price

$ 2.86
5.21
8.87
12.78
16.64
23.10
26.82
28.41
31.59
34.89

$13.73

Number

536,841
607,345
506,929
674,811
449,626
566,347
39,839
158,656
209,226
42,126

3,791,746

Board Compensation. The following table summarizes information about Options to purchase the

Company’s Common Stock and Restricted Stock Awards granted by the Company to non-employee directors
in exchange for services rendered for 2008, 2007 and 2006:

Year

2006

2007

2008

Exercise Price of
Stock Options Granted
(1) (2) (3) (4) (5)

Number of
Options Granted

Market Value of
Restricted Stock Awards
Granted

Number of
Restricted Stock Awards
Granted

$7.80
5.74
6.94
6.86

$7.82
8.76
30.34
34.89

$28.41
32.54
32.39
14.72

1,728
2,350
2,012
2,351

2,120
1,890
23,750
23,750

20,000
23,750
23,750
23,750

$ –
–
–
–

$ –
–
30.34
34.89

$28.41
32.54
32.39
14.72

–
–
–
–

–
–
2,055
1,790

2,195
1,920
1,925
4,245

(1) Stock option grants to non-employee directors during 2006 and the first half of 2007 were

granted at an exercise price equal to 30% of the fair value of the Company’s Common Stock
on the date of grant. In October 2006, 25,000 stock options were issued at grant date fair
value to Al Leiter upon his election to the Company’s Board.

(2) Stock option grants to non-employee directors beginning in the second half of 2007 were

granted at fair value based on the closing price of the Company’s Common Stock on the date
of grant.

77

(3) Stock options granted during 2006 and the first half of 2007 become exercisable on the earli-

est of (i) the fifth anniversary of the date of grant, (ii) the date on which the director ceases
to be a member of the Board and (iii) the effective date of a change in control of the Com-
pany. All stock options granted during 2006, 2007 and 2008 were valued on the date of grant
in accordance with SFAS No. 123R. See Note 3 of Notes to the Company’s Consolidated
Financial Statements. These options were granted in lieu of cash retainers and Board meeting
fees.

(4) Stock options granted during the second half of 2007 and 2008 became exercisable immedi-
ately. All such stock options were valued on the date of grant in accordance with the require-
ments prescribed in SFAS No. 123R. See Note 3 of Notes to the Company’s Consolidated
Financial Statements. These options were granted in lieu of cash retainers and Board meeting
fees.

(5) The non-cash compensation expense related to the Board options and Restricted Stock

Awards granted in 2008, 2007 and 2006, determined pursuant to the application of SFAS
No. 123R for 2008, 2007 and 2006 was $1,052,000, $767,000 and $343,000, respectively,
and is included in general and administrative expenses in the accompanying consolidated
statements of operations.

Warrants

Warrants to purchase shares of the Company’s Common Stock, all of which were exercised as of
December 31, 2007, were fully vested and exercisable as of the date of issuance. There were no warrants
outstanding during the year ended December 31, 2008. A summary of warrants as of December 31, 2007 and
2006, and changes during the years then ended, is presented below:

Outstanding at December 31, 2006

Granted
Exercised
Canceled

Outstanding at December 31, 2007

Common Stock

Shares

44,550
–
(44,550)
–

–

Weighted
Average

Exercise Price

$4.00
4.00
4.00
4.00

$ –

The holders of Common Stock are entitled to one vote per share for each share held of record on all

matters submitted to a vote of the stockholders.

Other Equity Transactions

Issuance of Equity Securities. On October 5, 2006, the Company entered into a stock purchase
agreement (the “Stock Purchase Agreement”) with the stockholders of RTIX Limited (the “RTIX Stockhold-
ers”) to acquire 100% of the common stock of RTIX Limited in exchange for a combination of $3.4 million in
cash and 27,894 shares of the Company’s Common Stock (the “Stock Consideration”) issuable upon the
satisfaction of the contingency discussed below. The acquisition was completed on October 5, 2006 and the
cash consideration of $3.4 million was paid at that time.

Pursuant to the Stock Purchase Agreement, the Stock Consideration was subject to a downward
adjustment based on the measurement (as of October 5, 2007) of RTIX’s annual recurring revenues against a
target amount established in said agreement (the “Measurement”). Based on the Measurement, the Company
determined there was no downward adjustment required under the terms of the Stock Purchase Agreement and
the Stock Consideration was recorded in the Company’s consolidated financial statements as of October 5,
2007 in accordance with GAAP. The value of the Stock Consideration was $1.0 million.

78

The Company relied on Section 4(2) of the Securities Act of 1933, as amended (the “Securities Act”)
and Regulation D thereunder for the exemption from registration of the sale of such shares of Common Stock
issued to the RTIX Stockholders. The RTIX Stockholders represented their intention to acquire the shares of
the Common Stock of the Company for investment purposes only, and not with a view towards the sale or
distribution thereof; their knowledge, skill and experience in business, financial and investment matters, their
ability to evaluate the merits and risk and bear the economic risks of such investment in the Company’s
Common Stock; that they are “accredited investors” as defined in Regulation D promulgated under the
Securities Act; and that they were given the opportunity to ask questions of, and receive answers from, the
Company concerning the Company’s business. The RTIX Stockholders received, or had access to, material
information concerning the Company and the appropriate legends were affixed to the certificates evidencing
the shares of Common Stock issued in the transaction.

18. Commitments and Contingencies

Operating Leases

The Company leases corporate office space and certain equipment under non-cancellable operating

lease agreements expiring at various dates. Total rent expense under these agreements was $3.9 million,
$3.2 million and $2.7 million for the years ended December 31, 2008, 2007 and 2006, respectively. Future
minimum annual rental commitments related to these leases are as follows at December 31, 2008 (in
thousands):

Year

2009
2010
2011
2012
2013
Thereafter

Amount

$ 3,337
3,266
3,232
3,248
2,702
7,235

$23,020

Product Liability

Software products such as those offered by the Company frequently contain undetected errors or

failures when first introduced or as new versions are released. Testing of the Company’s products is
particularly challenging because it is difficult to simulate the wide variety of computing environments in which
the Company’s customers may deploy these products. Despite extensive testing, the Company from time to
time has discovered defects or errors in products. There can be no assurance that such defects, errors or
difficulties will not cause delays in product introductions and shipments, result in increased costs and diversion
of development resources, require design modifications or decrease market acceptance or customer satisfaction
with the Company’s products. In addition, there can be no assurance that, despite testing by the Company and
by current and potential customers, errors will not be found after commencement of commercial shipments,
resulting in loss of or delay in market acceptance, which could have a material adverse effect upon the
Company’s business, operating results and financial condition.

Litigation

From time-to-time, the Company is involved in litigation relating to claims arising out of its operations

in the normal course of business. The Company is not currently a party to any legal proceeding the adverse
outcome of which, individually or in the aggregate, could reasonably be expected to have a material adverse
effect on the Company’s operating results or financial condition.

79

19. Related Party Transactions

On October 23, 2006, the Company’s Board of Directors elected Al Leiter as a non-employee member

of the Company’s Board of Directors. During October 2002, Mr. Leiter entered into an agreement with the
Company pursuant to which he agreed to (i) attend and participate in certain internal meetings of the
Company; (ii) assist the Company’s salespeople with prospects; and (iii) act as an official spokesperson for the
Company in exchange for which the Company agreed to make contributions to Leiter’s Landing, Mr. Leiter’s
non-profit charitable organization benefiting children, in the amount of one tenth (1/10) of one percent, or
0.1%, of the Company’s total revenues as reported in its consolidated statements of operations. Pursuant to
this agreement, for the fiscal years ended December 31, 2008, 2007 and 2006, the Company contributed a
total of approximately $179,000, $142,000, and $107,000, respectively, to Leiter’s Landing. In February 2007,
Mr. Leiter and the Company agreed that the maximum amount payable by the Company in any one year under
this agreement is $200,000.

20. Employee Benefit Plan

The Company provides retirement benefits for eligible employees, as defined, through a defined

contribution plan that is qualified under Section 401(k) of the Internal Revenue Code (the “401 (k) Plan”).
Contributions to the 401 (k) Plan, which are made at the sole discretion of the Company, were $1.6 million,
$1.1 million and $0.9 million for the years ended December 31, 2008, 2007 and 2006, respectively.

21. Staff Accounting Bulletin No. 108

During the fourth quarter of 2006, the Company adopted the provisions of Staff Accounting
Bulletin No. 108 “Considering the Effects of Prior Year Misstatements when Quantifying Misstatements in
Current Year Financial Statements” (“SAB No. 108”). SAB No. 108 addresses how the effects of prior year
uncorrected misstatements should be considered when quantifying misstatements in current-year financial
statements. SAB No. 108 requires an entity to quantify misstatements using a balance sheet and income
statement approach and to evaluate whether either approach results in quantifying an error that is material in
light of relevant quantitative and qualitative factors.

During 2005, the Company identified prior year misstatements (covering 1998 through 2005) related to

accounting for rent holidays associated with the construction periods of certain real estate leases. The
Company assessed the materiality for each of the years impacted by these misstatements, using the permitted
rollover method (or income statement approach), and determined that the effect on the financial statements,
taken as a whole, was not material. As allowed by SAB No. 108, the Company elected to not restate prior
year financial statements and, instead, increased the 2006 beginning balance of the accumulated deficit and
deferred rent in the amount of $1.8 million.

80

Item 9. Changes in and Disagreements With Accountants on Accounting and Financial Disclosure

None.

Item 9A. Controls and Procedures

Evaluation of Disclosure Controls and Procedures

The Company carried out an evaluation, under the supervision and with the participation of the
Company’s management, including the Chief Executive Officer (the “CEO”) and the Chief Financial Officer
(the “CFO”), of the effectiveness of the design and operation of the Company’s disclosure controls and
procedures as of the end of the period covered by this Form 10-K pursuant to Securities Exchange Act of
1934 Rules 13a-15(e) or 15d-15(e). Based on that evaluation, the Company’s management, including the CEO
and CFO, concluded that, as of December 31, 2008, the Company’s disclosure controls and procedures were
effective to provide reasonable assurance that information required to be disclosed in the Company’s Exchange
Act reports is recorded, processed, summarized and reported within the time periods specified by the SEC’s
rules and forms and is accumulated and communicated to management, including the CEO and CFO, as
appropriate to allow timely decisions regarding required disclosure. It should be noted that the design of any
system of controls is based in part upon certain assumptions about the likelihood of future events and thus has
inherent limitations. Therefore, even those systems determined to be effective can only provide reasonable
assurances as to the achievement of their objectives.

Management’s Annual Report on Internal Control Over Financial Reporting

Our management is responsible for establishing and maintaining adequate internal control over
financial reporting (as defined in Rules 13a-15(f) or 15(d)-15(f) under the Securities Exchange Act of 1934, as
amended). Our management assessed the effectiveness of our internal control over financial reporting as of
December 31, 2008. In making this assessment, our management used the criteria set forth by the Committee
of Sponsoring Organizations of the Treadway Commission (“COSO”) in Internal Control-Integrated Frame-
work. Our management has concluded that, as of December 31, 2008, our internal control over financial
reporting is effective based on these criteria. The Company’s internal control over financial reporting as of
December 31, 2008 has been audited by KPMG LLP, an independent registered public accounting firm, as
stated in their report, which is included below.

81

Report of Independent Registered Public Accounting Firm

The Board of Directors and Stockholders
The Ultimate Software Group, Inc.:

We have audited The Ultimate Software Group, Inc. and subsidiaries (the “Company”) internal control
over financial reporting as of December 31, 2008, based on criteria established in Internal Control – Integrated
Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). The
Company’s management is responsible for maintaining effective internal control over financial reporting and
for its assessment of the effectiveness of internal control over financial reporting, included in the accompany-
ing Management’s Annual Report on Internal Control Over Financial Reporting. Our responsibility is to
express an opinion on the Company’s internal control over financial reporting based on our audit.

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight

Board (United States). Those standards require that we plan and perform the audit to obtain reasonable
assurance about whether effective internal control over financial reporting was maintained in all material
respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing
the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of
internal control based on the assessed risk. Our audit also included performing such other procedures as we
considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our
opinion.

A company’s internal control over financial reporting is a process designed to provide reasonable
assurance regarding the reliability of financial reporting and the preparation of financial statements for external
purposes in accordance with generally accepted accounting principles. A company’s internal control over
financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that,
in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company;
(2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial
statements in accordance with generally accepted accounting principles, and that receipts and expenditures of
the company are being made only in accordance with authorizations of management and directors of the
company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized
acquisition, use, or disposition of the company’s assets that could have a material effect on the financial
statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect

misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that
controls may become inadequate because of changes in conditions, or that the degree of compliance with the
policies or procedures may deteriorate.

In our opinion, the Company maintained, in all material respects, effective internal control over

financial reporting as of December 31, 2008, based on criteria established in Internal Control – Integrated
Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO).

We also have audited, in accordance with the standards of the Public Company Accounting Oversight

Board (United States), the consolidated balance sheets of the Company as of December 31, 2008 and 2007,
and the related consolidated statements of operations, stockholders’ equity and comprehensive income (loss),
and cash flows for each of the years in the three-year period ended December 31, 2008, and our report dated
March 2, 2009 expressed an unqualified opinion on those consolidated financial statements.

March 2, 2009
Miami, Florida
Certified Public Accountants

/s/ KPMG LLP

KPMG LLP

82

Changes in Internal Control Over Financial Reporting

There have been no changes in internal control over financial reporting during the fourth quarter of

2008 that have materially affected, or are reasonably likely to materially affect, the Company’s internal control
over financial reporting.

Item 9B. Other Information

None.

PART III

Item 10. Directors, Executive Officers and Corporate Governance

The directors, executive officers (Messrs. Scott Scherr, Marc D. Scherr and Mitchell K. Dauerman) and

other key employees of the Company, and their ages as of February 18, 2009, are as follows:

Name

Age

Position(s)

Scott Scherr
Marc D. Scherr
Mitchell K. Dauerman
Jon Harris
Robert Manne
Vivian Maza
Jody Kaminsky
Laura Johnson
Adam Rogers
Greg Swick
Chris Phenicie
Julie Dodd
Bill Hicks
James A. FitzPatrick, Jr.
LeRoy A. Vander Putten
Rick A. Wilber
Robert A. Yanover
Alois T. Leiter

Chairman of the Board, President and Chief Executive Officer

Executive Vice President, Chief Financial Officer and Treasurer
Senior Vice President, Chief Services Officer
Senior Vice President, General Counsel
Senior Vice President, People and Secretary
Senior Vice President, Marketing
Senior Vice President, Product Strategy
Senior Vice President, Chief Technology Officer
Senior Vice President, Chief Sales Officer of Enterprise Sales
Senior Vice President, Workplace Sales

56
51 Vice Chairman of the Board and Chief Operating Officer
51
44
55
47
34
44
34
45
37
39 Vice President and General Manager of Workplace Operations
43
59 Director
74 Director
62 Director
72 Director
43 Director

Senior Vice President, Chief Information Officer

Scott Scherr has served as President and a director of the Company since its inception in April 1996

and has been Chairman of the Board and Chief Executive Officer of the Company since September 1996.
Mr. Scherr is also a member of the Executive Committee of the Board of Directors (the “Board”). In 1990,
Mr. Scherr founded The Ultimate Software Group, Ltd. (the “Partnership”), the business and operations of
which were assumed by the Company in 1998. Mr. Scherr served as President of the Partnership’s general
partner from the inception of the Partnership until its dissolution in March 1998. From 1979 until 1990, he
held various positions at ADP, a payroll services company, where his titles included Vice President of
Operations and Sales Executive. Prior to joining ADP, Mr. Scherr operated Management Statistics, Inc., a data
processing service bureau founded by his father, Reuben Scherr, in 1959. He is the brother of Marc Scherr, the
Vice Chairman of the Board of the Company and the father-in-law of Adam Rogers, Senior Vice President,
Chief Technology Officer.

Marc D. Scherr has been a director of the Company since its inception in April 1996 and has served as

Vice Chairman since July 1998 and as Chief Operating Officer since October 2003. Mr. Scherr is also a
member of the Executive Committee of the Board. Mr. Scherr became an executive officer of the Company

83

effective March 1, 2000. Mr. Scherr served as a director of Gerschel & Co., Inc., a private investment firm
from January 1992 until March 2000. In December 1995, Mr. Scherr co-founded Residential Company of
America, Ltd. (“RCA”), a real estate firm, and served as President of its general partner until March 2000.
Mr. Scherr also served as Vice President of RCA’s general partner from its inception in August 1993 until
December 1995. From 1990 to 1992, Mr. Scherr was a real estate pension fund advisor at Aldrich, Eastman &
Waltch. Previously, he was a partner in the Boston law firm of Fine & Ambrogne. Mr. Scherr is the brother of
Scott Scherr, Chairman of the Board, President and Chief Executive Officer of the Company.

Mitchell K. Dauerman has served as Executive Vice President of the Company since April 1998 and as

Chief Financial Officer and Treasurer of the Company since September 1996. From 1979 to 1996,
Mr. Dauerman held various positions with KPMG LLP, an accounting firm, serving as a Partner in the firm
from 1988 to 1996. Mr. Dauerman is a Certified Public Accountant.

Jon Harris has served as Senior Vice President, Services since January 1, 2002 and Chief Services
Officer since February 6, 2007. Mr. Harris served as Vice President, Professional Services from July 1998
through December 31, 2001. From 1992 to 1997, Mr. Harris held various management positions within ADP’s
National Accounts Division. From 1989 to 1992, Mr. Harris held the position of Consulting Services Director
for Sykes Enterprises, Inc., a diverse information technology company.

Robert Manne has served as Senior Vice President, General Counsel since February 2004 and served as

Vice President, General Counsel from May 1999 through January 2004. Prior to joining the Company,
Mr. Manne was an attorney and partner of Becker & Poliakoff, P.A., an international law firm, since 1978. In
addition to administering the Litigation Department of the law firm, Mr. Manne was a permanent member of
the firm’s executive committee which was responsible for law firm operations. Mr. Manne has performed legal
services for the Company since its inception.

Vivian Maza has served as Senior Vice President, People for the Company since February 2004 and

served as Vice President, People from January 1998 through January 2004. Ms. Maza has served as Secretary
of the Company since September 1996. Prior to that, Ms. Maza served as the Office Manager of the Company
from its organization in April 1996 and of the Partnership from its inception in 1990 until April 1996.
Ms. Maza is an HR Generalist and holds a Professional in Human Resources (PHR) certification from the
Society for Human Resource Management (SHRM) association. From 1985 to 1990, Ms. Maza was a systems
analyst for the Wholesale Division of ADP.

Jody Kaminsky has served as Vice President, Marketing since July 2008. Ms. Kaminsky served as Vice

President, Marketing Operations from July 2005 to June 2008, as Director of Strategic Marketing from
December 2002 through June 2005, and in various other Marketing and Communications positions from
November 1999 through November 2002. Prior to that, Ms. Kaminsky held various positions with General
Electric’s GE Information Services division from April 1997 through August 1999 including Manager of
Communications and Community Relations.

Laura Johnson has served as Senior Vice President, Product Strategy since February 2004 and served

as Vice President, Product Strategy from July 1998 through January 2004. From May 1996 to July 1998,
Ms. Johnson served as the Director of Applications Consulting. From 1991 to 1996, Ms. Johnson held various
positions with Best Software, Inc., Abra Products Division. Ms. Johnson holds a Certified Payroll Professional
(CPP) certification from the American Payroll Association (APA).

Adam Rogers has served as Senior Vice President, Chief Technology Office since February 6, 2007.
Mr. Rogers served as Senior Vice President, Development from December 2002 to February 6, 2007. From
July 2001 to December 2002, Mr. Rogers served as Vice President of Engineering. From May 1997 to
July 2001, Mr. Rogers held various positions in the Company’s research and development organization,
including Director of Technical Support from October 1998 to November 1999 and Director of Web
Development from November 1999 to July 2001. Mr. Rogers is the son-in-law of Scott Scherr, Chairman of
the Board, President and Chief Executive Officer of the Company.

Greg Swick has served as Senior Vice President since January 2001 and as Chief Sales Officer of
Enterprise Sales since February 6, 2007. Mr. Swick served as Vice President and General Manager of the PEO

84

Division of the Company’s sales organization from November 1999 to January 2001. From February 1998 to
November 1999, Mr. Swick was Director of Sales, Northeast Division. Prior to joining the Company, Mr. Swick
was President of The Ultimate Software Group of New York and New England, G.P., a reseller of the
Company which was acquired by the Company in March 1998. From 1987 to 1994, Mr. Swick held various
positions with ADP, where the most recent position was Area Vice President — ADP Dealer Services
Division.

Chris Phenicie has served as Senior Vice President of Workplace Sales since January 2009 and as Vice

President of Workplace Sales since April 2007. From January 2000 to April 2007, Mr. Phenicie served as
Strategic Account Manager for Ultimate. From July 1997 to January 2000, Mr. Phenicie held various sales
positions with ADP, the most recent of which position was Sales Manager.

Julie Dodd has served as Vice President and General Manager of Workplace Operations since
January 2009. From October 2007 to December 2008, Ms. Dodd served as the Director of Product Strategy,
with primary focus on the UltiPro Workplace product offering. Prior to joining Ultimate, Ms. Dodd provided
consulting services for large scale implementations, operations efficiencies projects and new SaaS product
launches for various service providers. From 2002 to 2005, Ms. Dodd held various executive positions with
Ceridian Corporation, an information technology company, supporting their small and mid-market solutions.

Bill Hicks has served as Senior Vice President, Chief Information Officer since April 2005. Mr. Hicks

served as Vice President, Chief Information Officer from February 2004 through March 2005. From 1993 until
February 2004, Mr. Hicks held various positions in the management of technologies for Precision Response
Corporation, a wholly-owned subsidiary of Interactive Corporation and a provider of call centers and on-line
commerce customer care services, including Chief Information Officer and Senior Vice President of Technol-
ogy from August 2000 until February 2004.

James A. FitzPatrick, Jr. has served as a director of the Company since July 2000. Mr. FitzPatrick is a
partner in the law firm Dewey & LeBoeuf LLP, which provides legal services to the Company. Mr. FitzPatrick
has been a partner in Dewey & LeBoeuf LLP or its predecessor firms since January 1983 and was an associate
from September 1974 until January 1983.

LeRoy A. Vander Putten has served as a director of the Company since October 1997, is Chairman of

the Compensation Committee of the Board and is a member of the Audit Committee of the Board. Mr. Vander
Putten served as the Executive Chairman of The Insurance Center, Inc., a holding company for 14 insurance
agencies, from October 2001 until January 2006 at which time the company was sold. Previously, he served as
the Chairman of CORE Insurance Holdings, Inc., a member of the GE Global Insurance Group, engaged in
the underwriting of casualty reinsurance, from August 2000 to August 2001. From April 1998 to August 2000,
he served as Chairman of Trade Resources International Holdings, Ltd., a corporation engaged in trade finance
for exporters from developing countries. From January 1988 until May 1997, Mr. Vander Putten was Chairman
and Chief Executive Officer of Executive Risk Inc., a specialty insurance holding company. From August 1982
to January 1988, Mr. Vander Putten served as Vice President and Deputy Treasurer of The Aetna Life and
Casualty Company, an insurance company.

Rick A. Wilber has served as a director of the Company since October 2002 and is a member of the

Audit Committee and a member of the Compensation Committee of the Board. Mr. Wilber formerly served on
the Company’s Board of Directors from October 1997 through May 2000. Mr. Wilber is currently the President
of Lynn’s Hallmark Cards, which owns and operates a number of Hallmark Card stores. Mr. Wilber was a co-
founder of Champs Sports Shops and served as its President from 1974 to 1984. He served on the Board of
Royce Laboratories, a pharmaceutical concern, from 1990 until April 1997, when the company was sold to
Watson Pharmaceuticals, Inc., a pharmaceutical concern.

Robert A. Yanover has served as a director of the Company since January 1997 and is Chairman of the

Audit Committee and a member of the Compensation Committee of the Board. Mr. Yanover founded
Computer Leasing Corporation of Michigan, a private leasing company, in 1975 and served as its President
from its founding until 2007, at which time Mr. Yanover retired. Mr. Yanover also founded Lason, Inc., a

85

corporation specializing in the imaging business, and served as Chairman of the Board from its inception in
1987 until 1998 and as a director through February 2001.

Al Leiter has served as director of the Company since October 2006. Mr. Leiter was a three-time Major

League Baseball World Champion and two-time All-Star pitcher formerly with the New York Yankees,
New York Mets, Toronto Blue Jays, and Florida Marlins, and has been an official spokesperson for Ultimate
since 2002. Mr. Leiter has served as a television commentator for the Yankees Entertainment and Sports
Network since 2006 and as an analyst with MLB Network since January 2009. Mr. Leiter is president and
founder of Leiter’s Landing, a charitable organization formed in 1996. Mr. Leiter has served on the Executive
Committee of New York City’s official tourism marketing organization, NYC & Company, since 2000 and is
on the Board of Directors of America’s Camp, a legacy organization of the Twin Towers Fund, on which he
also served as a board member.

Each officer serves at the discretion of the Board and holds office until his or her successor is elected

and qualified or until his or her earliest resignation or removal. Messrs. Marc D. Scherr, James A.
FitzPatrick, Jr. and Rick A. Wilber serve on the Board in the class whose term expires at the Annual Meeting
in 2009. Messrs. Scott Scherr and Al Leiter serve on the Board in the class whose term expires at the Annual
Meeting of stockholders (the “Annual Meeting”) in 2010. Messrs. LeRoy A. Vander Putten and Robert A.
Yanover serve on the Board in the class whose term expires at the Annual Meeting in 2011.

Code of Ethics

The Company has adopted a Code of Ethics within the meaning of Item 406 of Regulation S-K of the

Exchange Act. The Company’s Code of Ethics applies to its principal executive officer, principal financial
officer and principal accounting officer. A copy of the Company’s Code of Ethics is posted on the Company’s
website at www.ultimatesoftware.com. In the event that the Company makes any amendments to, or grants any
waiver from, a provision of the Code of Ethics that requires disclosure under Item 5.05 of Form 8-K, the
Company will post such information on its website.

Corporate Governance

The Board does not have a standing nominating committee or committee performing similar functions.
The Board has determined that it is appropriate not to have a nominating committee because of the relatively
small size of the Board and because the entire Board functions in the capacity of a nominating committee.

When considering potential director candidates, the Board considers the candidate’s independence (as

mandated by the NASDAQ rules), character, judgment, age, skills, financial literacy, and experience in the
context of the needs of the Company and the Board. In 2008, the Company did not pay any fees to a third
party to assist in identifying or evaluating potential nominees.

The Board will consider director candidates recommended by the Company’s stockholders in a similar

manner as those recommended by members of management or other directors.

Other Information

The information set forth in the Company’s Proxy Statement for the Annual Meeting in 2009 under the

headings “Section 16(a) Beneficial Ownership Reporting Compliance” and “Board Meetings and Committees
of the Board-Audit Committee,” is incorporated herein by reference.

Item 11. Executive Compensation

The information required by this item is incorporated herein by reference to the information in the
Company’s Proxy Statement for the 2009 Annual Meeting under the heading “Executive Compensation”.

86

Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder

Matters

The information set forth in this item is incorporated herein by reference to the information in the

Company’s Proxy Statement for the 2009 Annual Meeting under the heading “Security Ownership of Certain
Beneficial Owners and Management”. See page 28 of this Form 10-K for information concerning securities
authorized for issuance under equity compensation plans.

Item 13. Certain Relationships and Related Transactions, and Director Independence

The information required by this item is incorporated herein by reference to the information in the

Company’s Proxy Statement for the 2009 Annual Meeting under the heading “Certain Related Transactions”.

Item 14. Principal Accountant Fees and Services

The information required by this item is incorporated herein by reference to the information in the

Company’s Proxy Statement for the 2009 Annual Meeting under the heading “KPMG LLP Fees”.

87

Item 15. Exhibits and Financial Statement Schedule

Documents filed as part of this Form 10-K:

PART IV

(1) Financial Statements. The following financial statements of the Company are included in Part II,

Item 8, of this Form 10-K:

Report of Independent Registered Public Accounting Firm

Consolidated Balance Sheets as of December 31, 2008 and 2007

Consolidated Statements of Operations for the Years Ended December 31, 2008, 2007 and
2006

Consolidated Statements of Stockholders’ Equity and Comprehensive Income (Loss) for the
Years Ended December 31, 2008, 2007 and 2006

Consolidated Statements of Cash Flows for the Years Ended December 31, 2008, 2007 and
2006

Notes to Consolidated Financial Statements

(2) Consolidated Financial Statement Schedule:

Report of Independent Registered Public Accounting Firm

Schedule II — Valuation and Qualifying Accounts

(3) Exhibits

Number

Description

3.1

3.2

3.3

4.1
4.2

10.1

10.2

10.3

10.4

10.5

10.6

10.7

Amended and Restated Certificate of Incorporation (incorporated by reference to Exhibit 3.4 to the
Registration Statement on Form S-1 (File No. 333-47881), initially filed March 13, 1998 (the
“Registration Statement”)
Certificate of Designations of Series A Junior Preferred Stock (incorporated by reference to Exhibit 2
to the Company’s Current Report on Form 8-K dated October 23, 1998)
Amended and Restated Bylaws (incorporated herein by reference to Exhibit 3.5 to the Registration
Statement)
Form of Certificate for the Common Stock, par value $0.01 per share**
Form of Warrant for Common Stock (incorporated by reference to Exhibit 4.4 to the Company’s
Registration Statement on Form S-3 (File No. 333-107527), initially filed July 31, 2003)
Shareholders Rights Agreement, dated June 6, 1997 among the Company and certain stockholders
named therein**
Asset Purchase Agreement, dated February 2, 1998, among The Ultimate Software Group of Virginia,
Inc., the Company and certain principals named therein**
Asset Purchase Agreement, dated February 2, 1998, among the Company, The Ultimate Software
Group of the Carolinas, Inc. and certain principals name therein**
Asset Acquisition Agreement, dated February 20, 1998, among the Company, The Ultimate Software
Group of Northern California, Inc. and certain principals named therein**
Asset Purchase Agreement dated March 4, 1998, among the Company, Ultimate Investors Group, Inc.
and certain principals name therein**
Agreement and Plan of Merger dated February 24, 1998, among the Company, ULD Holding Corp.,
Ultimate Software Group of New York and New England, G.P. and certain principals named therein**
Nonqualified Stock Option Plan, as amended and restated as of December 20, 2002 (incorporated by
reference to the corresponding exhibit in the Company’s Annual Report on Form 10-K dated
March 31, 2003)

88

Number

10.8

10.9

Description

Commercial Office Lease agreement by and between UltiLand, Ltd., a Florida limited partnership, and
the Company, dated December 31, 1998 (incorporated by reference herein to corresponding exhibit in
the Company’s Annual Report on Form 10-K dated March 31, 1999)
Rights Agreement, dated as of October 22, 1998, between the Company and BankBoston, N.A., as
Rights Agent. The Rights Agreement includes the Form of Certificate of Designations of Series A
Junior Preferred Stock as Exhibit A, the Form of Rights Certificate as Exhibit B, and the Summary of
Rights as Exhibit C (incorporated by reference herein to Exhibit 2 to the Company’s Current Report
on Form 8-K dated October 23, 1998)

10.10 Commercial Office Lease by and between UltiLand, Ltd., a Florida limited partnership and the

Company, dated December 22, 1998 (incorporated by reference to Exhibit 10.1 to the Company’s
Quarterly Report on Form 10-Q dated August 15, 1999)

10.11 Letter Agreement between Aberdeen Strategic Capital LP and the Company, dated October 21, 1999
(incorporated herein by reference to Exhibit 10.1 to the Company’s Quarterly Report on Form 10-Q
dated November 15, 1999)

10.12 Warrant issued to Aberdeen Strategic Capital LP (incorporated by reference to Exhibit 10.2 to the

Company’s Quarterly Report on Form 10-Q dated November 15, 1999)

10.13 Software License Agreement between the Company and Ceridian Corporation dated as of March 9,

2001 (incorporated by reference to Exhibit 10.17 to the Company’s Annual Report on Form 10-K
dated March 27, 2001)

10.14 Letter amendment between the Company and Ceridian Corporation dated as of August 9, 2001

(incorporated by reference to Exhibit 10.14 to the Company’s Annual Report on Form 10-K dated
March 29, 2002)

10.15 Letter amendment between the Company and Ceridian Corporation dated as of February 5, 2002

(incorporated by reference to Exhibit 10.15 to the Company’s Annual Report on Form 10-K dated
March 29, 2002)

10.16 Loan and Security Agreement by and between the Company and Silicon Valley Bank dated as of

November 29, 2001 (incorporated by reference to Exhibit 10.16 to the Company’s Annual Report on
Form 10-K dated March 29, 2002)

10.17 Revolving Promissory Note by and between the Company and Silicon Valley Bank dated as of

November 29, 2001 (incorporated by reference to Exhibit 10.17 to the Company’s Annual Report on
Form 10-K dated March 29, 2002)

10.18 Equipment Term Note by and between the Company and Silicon Valley Bank dated as of

November 29, 2001 (incorporated herein by reference to Exhibit 10.18 to the Company’s Annual
Report on Form 10-K dated March 29, 2002)

10.19 Services Agreement between the Company and Ceridian Corporation dated as of February 10, 2003
(incorporated by reference to the corresponding exhibit in the Company’s Annual Report on
Form 10-K dated March 31, 2003)

10.20 Third Loan Modification Agreement by and between the Company and Silicon Valley Bank dated
March 27, 2003 (incorporated by reference to the corresponding exhibit in the Company’s Annual
Report on Form 10-K dated March 31, 2003)

10.21 Fourth Loan Modification Agreement by and between the Company and Silicon Valley Bank dated as

of April 29, 2003 (incorporated by reference to Exhibit 10.10 to the Company’s Quarterly Report on
Form 10-Q dated May 14, 2003)

10.22 Change in Control Bonus Plan for Executive Officers, effective March 5, 2004 (incorporated by

reference to Exhibit 10.1 to the Company’s Quarterly Report on Form 10-Q dated May 13, 2004)

10.23 Fifth Loan Modification Agreement by and between the Company and Silicon Valley Bank dated as of
May 28, 2004 (incorporated by reference to Exhibit 10.1 to the Company’s Quarterly Report on
Form 10-Q dated August 12, 2004)

10.24 Silicon Valley Bank Second Amended and Restated Revolving Promissory Note by and between the
Company and Silicon Valley Bank dated May 28, 2004 (incorporated by reference to Exhibit 10.2 to
the Company’s Quarterly Report on Form 10-Q dated August 12, 2004)

89

Number

Description

10.25 Amended Nonqualified stock option agreement (incorporated by reference to Exhibit 10.1 to the

Company’s Form 8-K dated January 3, 2006)

10.26 Amended Director Fee Option Award Agreement (incorporated by reference to Exhibit 10.2 to the

Company’s Form 8-K dated January 3, 2006)

10.27 Amended Director Fee Option Agreement for Non-Employee Directors (as incorporated by reference

to Exhibit 10.27 to the Company’s Annual Report on Form 10-K dated March 15, 2006)

10.28 Entry into a Material Definitive Agreement with executives (incorporated by reference to the

Company’s Form 8-K, Item 1.01 dated February 10, 2006)

10.29 Seventh Loan Modification Agreement between the Company and Silicon Valley Bank (incorporated

by reference to Exhibit 10.1 to the Company’s Form 8-K dated June 17, 2005)

10.30 Term Note between the Company and Silicon Valley Bank (incorporated by reference to Exhibit 10.2

to the Company’s Form 8-K dated June 17, 2005)

10.31 Notice of Termination of License Agreement and Acknowledgement of Receipt by Ceridian

Corporation dated, March 9, 2006 (incorporated by reference to Exhibit 10.31 to the Company’s
Annual Report on Form 10-K, dated March 15, 2006)

10.32 Commercial Office Lease by and between ROHO Ultimate, LTD. II, a Florida limited partnership

(“Landlord”) and the Company dated May 23, 2001 (incorporated by reference to Exhibit 10.32 to the
Company’s Annual Report on Form 10-K, dated March 15, 2006)

10.33 Agreement of Purchase and Sale by and between Parry F. Goodman and Ivy Goodman and Robert J.

Manne and/or assigns dated September 22, 2004 (incorporated by reference to Exhibit 10.33 to the
Company’s Annual Report on Form 10-K, dated March 15, 2006)

10.34 Assignment of Agreement of Purchase and Sale by and between Robert J. Manne a/k/a Robert Manne
and the Company dated October 26, 2004 (incorporated by reference to Exhibit 10.34 to the
Company’s Annual Report on Form 10-K, dated March 15, 2006)

10.35 Weston Town Center South Office Building Lease between South Office Building-DLB, LLC, a

Florida Limited Liability Company, South Office Building Bagtrust, LLC, a Florida Limited Liability
Company, and South Office Building-BJB, LLC, a Florida Limited Liability Company, and the
Company and Weston Common Area LTD., dated August 18, 2005 (incorporated by reference to
Exhibit 10.35 to the Company’s Annual Report on Form 10-K, dated March 15, 2006)
10.36 Galleria Atlanta office lease agreement between Galleria 600, LLC, a Delaware limited liability

company, and the Company, dated April 27, 2006 (incorporated by reference to Exhibit 10.36 to the
Company’s Quarterly Report on Form 10-Q, dated August 8, 2006

10.37 Lease of Office Space by and between OMERS Realty Corporation CPP Investment Board Real Estate
Holdings Inc., and The Ultimate Software Group of Canada, Inc., dated August 22, 2006 (incorporated
by reference to Exhibit 10.37 to the Company’s Quarterly Report on Form 10-Q, dated November 8,
2006)
Indemnity Agreement between OMERS Realty Corporation, CPP Investment Board Real Estate
Holdings, Inc., and the Company dated August 22, 2006 (incorporated by reference to Exhibit 10.38
to the Company’s Quarterly Report on Form 10-Q, dated November 8, 2006)

10.38

10.39 Amendment to Lease by and between ROHO Ultimate, Ltd. I (“Landlord”) and Ultimate Software
Group. Inc. (“Tenant”) for Demised premises at 2000 Ultimate Way, Weston, FL 33326 (the
“Premises”) dated February 15, 2000 (incorporated by reference to Exhibit 10.39 to the Company’s
Annual Report on Form 10-K, dated March 16, 2007)

10.40 Lease Relating to Unit 2 Sceptre House, Hornbeam Park, Harrogate between St. James Property
Management Limited (“The Landlord”) And RTIX Limited (“The Tenant”) dated May 25, 2005
(incorporated by reference to Exhibit 10.40 to the Company’s Annual Report on Form 10-K, dated
March 16, 2007)

10.41 Counterpart/Underlease relating to Unit 2 Second Floor Sceptre House Hornbeam Square North

Hornbeam Business Park, Harrogate between RTIX Limited (“The Landlord”) and First 4 IT Limited
to (“The Tenant”) dated May 25, 2005 (incorporated by reference to Exhibit 10.41 to the Company’s
Annual Report on Form 10-K, dated March 16, 2007)

90

Number

Description

10.42 First Amendment to Lease between Galleria 600, LLC (“Landlord”) and the Company, dated

August 18, 2006 (incorporated by reference to Exhibit 10.42 to the Company’s Annual Report on
Form 10-K, dated March 16, 2007)

10.43 Amended and Restated Change in Control Bonus Plan for Executive Officers, effective July 24, 2007

(incorporated by reference to Exhibit 10.1 to the Company’s Quarterly Report on Form 10-Q, dated
August 8, 2007)

10.44 Amended and Restated 2005 Equity and Incentive Plan (incorporated by reference to Exhibit 10.2 to

the Company’s Quarterly Report on Form 10-Q, dated August 8, 2007)

10.45 Commercial lease between Weston Office, LLC (“Landlord”) and the Company, dated January 18,
2008 (incorporated by reference to Exhibit 10.45 to the Company’s Annual Report on Form 10-K,
dated March 13, 2008)

10.46 Amended and Restated Rights Agreement, dated as of August 26, 2008, between the Company and
Computershare Trust Company, N.A., as Rights Agent. The Rights Agreement includes the Form of
Certificate Designations of Series A Junior Preferred Stock as Exhibit A, the Form of Rights
Certificate as Exhibit B and the Summary of Rights as Exhibit C (incorporated by reference herein to
Exhibit 4.1 to the Company’s Current Report on Form 8-K dated September 2, 2008).

10.47 Commercial lease between AGF Woodfield Owner, L.L.C., (“Landlord”) and the Company, dated

21.1

23.1
31.1

31.2

32.1

32.2

October 31, 2008*
Subsidiary of the Registrant (incorporated by reference to Exhibit 21.1 to the Company’s Quarterly
Report on Form 10-Q, dated November 8, 2007)
Consent of Independent Registered Public Accounting Firm*
Certification Pursuant to Rule 13a-14(a) and Rule 15d-14(a) of the Securities Exchange Act of 1934,
as amended*
Certification Pursuant to Rule 13a-14(a) and Rule 15d-14(a) of the Securities Exchange Act of 1934,
as amended*
Certification Pursuant to 18 U.S.C. Section 1350, as Adopted
Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, as amended*
Certification Pursuant to 18 U.S.C. Section 1350, as Adopted
Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, as amended*

* Filed herewith.

** Incorporated by reference to the corresponding exhibit in the Company’s Registration Statement.

91

Report of Independent Registered Public Accounting Firm

The Board of Directors and Stockholders
The Ultimate Software Group, Inc.:

Under date of March 2, 2009, we reported on the consolidated balance sheets of The Ultimate Software
Group, Inc. and subsidiaries (the “Company”) as of December 31, 2008 and 2007, and the related consolidated
statements of operations, stockholders’ equity and comprehensive income (loss), and cash flows for each of
the years in the three-year period ended December 31, 2008, which report appears in the December 31, 2008
Annual Report on Form 10-K of the Company. In connection with our audits of the aforementioned
consolidated financial statements, we also audited the related consolidated financial statement schedule as
listed in Item 15 of this Annual Report on Form 10-K. This financial statement schedule is the responsibility
of the Company’s management. Our responsibility is to express an opinion on this financial statement schedule
based on our audits.

In our opinion, such financial statement schedule, when considered in relation to the basic consolidated
financial statements taken as a whole, presents fairly, in all material respects, the information set forth therein.

As discussed in Note 21 to the consolidated financial statements, the Company changed its method of

quantifying errors in 2006.

/s/ KPMG LLP

KPMG LLP

March 2, 2009
Miami, Florida
Certified Public Accountants

92

SCHEDULE II

THE ULTIMATE SOFTWARE GROUP, INC. AND SUBSIDIARIES
VALUATION AND QUALIFYING ACCOUNTS
(in thousands)

Classification

Allowance for doubtful accounts:

December 31, 2008
December 31, 2007
December 31, 2006

Balance at
Beginning of
Year

Charged to
Expenses
and Other

Write-offs and
Other

Balance at
End of Year

$

$

700
500
500

$

1,546
1,505
813

$

(1,546)
(1,305)
(813)

700
700
500

Balance at
Beginning of
Year

Charged to
Expenses
and Other

Write-offs and
Other

Balance at
End of Year

Valuation allowance for deferred tax asset:

December 31, 2008
December 31, 2007
December 31, 2006

$

$

5,592
32,455
33,955

65(1)
—
—

—
$
(26,863)(2)
(1,500)

$

5,657
5,592
32,455

(1) Represents an increase in the valuation allowance primarily due to foreign operations.
(2) Represents a decrease in the valuation allowance for the release of the reserves against deferred

tax assets.

93

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, as
amended, the Registrant has duly caused this Report to be signed on its behalf by the undersigned thereunto
duly authorized.

SIGNATURES

THE ULTIMATE SOFTWARE GROUP, INC.

By: /s/ Mitchell K. Dauerman

Mitchell K. Dauerman

Executive Vice President, Chief Financial
Officer and Treasurer

Date: March 2, 2009

Pursuant to the requirements of the Securities Exchange Act of 1934, this Report has been signed

below by the following persons on behalf of the Registrant and in the capacities and on the dates indicated.

Signature

Title

Date

/s/ Scott Scherr

Scott Scherr

/s/ Mitchell K. Dauerman
Mitchell K. Dauerman

/s/ Marc D. Scherr
Marc D. Scherr

/s/ James A. FitzPatrick, Jr.
James A. FitzPatrick, Jr.

/s/ LeRoy A. Vander Putten
LeRoy A. Vander Putten

/s/ Rick Wilber
Rick Wilber

/s/ Robert A. Yanover
Robert A. Yanover

/s/ Alois T. Leiter
Alois T. Leiter

President, Chief Executive

Officer and Chairman of the
Board

Executive Vice President,
Chief Financial Officer and
Treasurer (Principal Financial
and Accounting Officer)

March 2, 2009

March 2, 2009

Vice Chairman of the Board
and Chief Operating Officer

March 2, 2009

March 2, 2009

March 2, 2009

March 2, 2009

March 2, 2009

March 2, 2009

Director

Director

Director

Director

Director

94

Exhibit 23.1

Consent of Independent Registered Public Accounting Firm

The Board of Directors and Stockholders
The Ultimate Software Group, Inc.:

We consent to the incorporation by reference (i) in the registration statements (No. 333-107527 and

No. 333-115894) on Forms S-3 of The Ultimate Software Group, Inc. (the “Company”) and (ii) the registration
statements (No. 333-55985, No. 333-91332, No. 333-125076 and No. 333-142972) on Forms S-8 of the
Company of our reports dated March 2, 2009, with respect to the consolidated balance sheets of the Company
as of December 31, 2008 and 2007, and the related consolidated statements of operations, stockholders’ equity
and comprehensive income (loss), and cash flows for each of the years in the three-year period ended
December 31, 2008, the related financial statement schedule, and internal control over financial reporting as of
December 31, 2008, which reports appear in the December 31, 2008 Annual Report on Form 10-K of the
Company.

As discussed in Note 21 to the consolidated financial statements, the Company changed its method

of quantifying errors in 2006.

/s/ KPMG LLP
KPMG LLP

March 2, 2009
Miami, Florida
Certified Public Accountants

95

Exhibit 31.1

I, Scott Scherr, certify that:

CERTIFICATIONS

1. I have reviewed this annual report on Form 10-K of The Ultimate Software Group, Inc.;

2. Based on my knowledge, this annual report does not contain any untrue statement of a material fact or omit
to state a material fact necessary to make the statements made, in light of the circumstances under which
such statements were made, not misleading with respect to the period covered by this annual report;

3. Based on my knowledge, the financial statements, and other financial information included in this annual

report, fairly present in all material respects the financial condition, results of operations and cash flows of
the Registrant as of, and for, the periods presented in this annual report;

4. The Registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure
controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control
over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f) for the Registrant and
have:

a) Designed such disclosure controls and procedures or caused such disclosure controls and procedures to
be designed under our supervision, to ensure that material information relating to the Registrant,
including its consolidated subsidiaries, is made known to us by others within those entities, particularly
during the period in which this annual report is being prepared;

b) Designed such internal control over financial reporting, or caused such internal control over financial

reporting to be designed under our supervision, to provide reasonable assurance regarding the
reliability of financial reporting and the preparation of financial statements for external purposes in
accordance with generally accepted accounting principles;

c) Evaluated the effectiveness of the Registrant’s disclosure controls and procedures and presented in this
report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end
of the period covered by this report based on such evaluation; and

d) Disclosed in this report any change in the Registrant’s internal control over financial reporting that

occurred during the Registrant’s most recent fiscal quarter (the Registrant’s fourth fiscal quarter in the
case of an annual report) that has materially affected, or is reasonably likely to materially affect, the
Registrant’s internal control over financial reporting; and

5. The Registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of
internal control over financial reporting, to the Registrant’s auditors and the audit committee of the
Registrant’s board of directors (or persons performing the equivalent functions):

a) All significant deficiencies and material weaknesses in the design or operation of internal control over
financial reporting which are reasonably likely to adversely affect the Registrant’s ability to record,
process, summarize and report financial information; and

b) Any fraud, whether or not material, that involves management or other employees who have a

significant role in the Registrant’s internal control over financial reporting.

/s/ Scott Scherr
Scott Scherr
Chief Executive Officer

Date: March 2, 2009

96

CERTIFICATIONS

Exhibit 31.2

I, Mitchell K. Dauerman, certify that:

1. I have reviewed this annual report on Form 10-K of The Ultimate Software Group, Inc.;

2. Based on my knowledge, this annual report does not contain any untrue statement of a material fact or omit
to state a material fact necessary to make the statements made, in light of the circumstances under which
such statements were made, not misleading with respect to the period covered by this annual report;

3. Based on my knowledge, the financial statements, and other financial information included in this annual

report, fairly present in all material respects the financial condition, results of operations and cash flows of
the Registrant as of, and for, the periods presented in this annual report;

4. The Registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure
controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control
over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f) for the Registrant and
have:

a) Designed such disclosure controls and procedures or caused such disclosure controls and procedures to
be designed under our supervision, to ensure that material information relating to the Registrant,
including its consolidated subsidiaries, is made known to us by others within those entities, particularly
during the period in which this annual report is being prepared;

b) Designed such internal control over financial reporting, or caused such internal control over financial

reporting to be designed under our supervision, to provide reasonable assurance regarding the
reliability of financial reporting and the preparation of financial statements for external purposes in
accordance with generally accepted accounting principles;

c) Evaluated the effectiveness of the Registrant’s disclosure controls and procedures and presented in this
report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end
of the period covered by this report based on such evaluation; and

d) Disclosed in this report any change in the Registrant’s internal control over financial reporting that

occurred during the Registrant’s most recent fiscal quarter (the Registrant’s fourth fiscal quarter in the
case of an annual report) that has materially affected, or is reasonably likely to materially affect, the
Registrant’s internal control over financial reporting; and

5. The Registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of
internal control over financial reporting, to the Registrant’s auditors and the audit committee of the
Registrant’s board of directors (or persons performing the equivalent functions):

a) All significant deficiencies and material weaknesses in the design or operation of internal control over
financial reporting which are reasonably likely to adversely affect the Registrant’s ability to record,
process, summarize and report financial information; and

b) Any fraud, whether or not material, that involves management or other employees who have a

significant role in the Registrant’s internal control over financial reporting.

/s/ Mitchell K. Dauerman

Mitchell K. Dauerman
Chief Financial Officer
(Principal Financial and Accounting Officer)

Date: March 2, 2009

97

Exhibit 32.1

CERTIFICATION PURSUANT TO
18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

I, Scott Scherr, Chief Executive Officer of The Ultimate Software Group, Inc., hereby certify to the

best of my knowledge and belief that this Annual Report on Form 10-K fully complies with the requirements
of Section 13(a) or 15(d) of the Securities and Exchange Act of 1934 (15 U.S.C. 78m(a) or 78o(d)) and that
the information contained in this Annual Report on Form 10-K fairly represents, in all material respects, the
financial condition and results of operations of The Ultimate Software Group, Inc.

/s/ Scott Scherr

Scott Scherr
Chief Executive Officer

Date: March 2, 2009

98

Exhibit 32.2

CERTIFICATION PURSUANT TO
18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

I, Mitchell K. Dauerman, Chief Financial Officer of The Ultimate Software Group, Inc., hereby certify

to the best of my knowledge and belief that this Annual Report on Form 10-K fully complies with the
requirements of Section 13(a) or 15(d) of the Securities and Exchange Act of 1934 (15 U.S.C. 78m(a) or
78o(d)) and that the information contained in this Annual Report on Form 10-K fairly represents, in all
material respects, the financial condition and results of operations of The Ultimate Software Group, Inc.

/s/ Mitchell K. Dauerman

Mitchell K. Dauerman
Chief Financial Officer
(Principal Financial and Accounting Officer)

Date: March 2, 2009

99

BOARD OF DIRECTORS

Scott Scherr 

Ultimate Software

Marc D. Scherr 

Ultimate Software

James A. FitzPatrick, Jr. 
Partner 
Dewey & LeBoeuf LLP

LeRoy A. Vander Putten 
Former Executive Chairman 
The Insurance Center, Inc.

Robert A. Yanover 
Former President 
Computer Leasing Corporation

Rick A. Wilber 
President 
Lynn’s Hallmark Cards

Al Leiter 
President 
Leiter’s Landing

EXECUTIVE OFFICERS

Scott Scherr 

Marc D. Scherr 

Mitchell K. Dauerman 
Executive Vice President,  

and Treasurer

ANNUAL MEETING

The annual meeting of stockholders will be held on May 12, 2009, at 10:00 a.m. EDT at 2000 Ultimate Way, 
Weston, Florida. Formal notice will be sent to stockholders of record as of March 16, 2009.

ANNUAL REPORT AND FORM 10-K

available without charge upon request to Investor Relations Dept., The Ultimate Software Group, Inc., 2000 Ultimate Way, 
Weston, Florida 33326. Electronic copies are available on the Company’s website, www.ultimatesoftware.com.

Independent Registered Public  
Accounting Firm 
KPMG LLP 
Miami, Florida

Legal Counsel 
Dewey & LeBoeuf LLP 
New York, New York

Transfer Agent and Registrar 
Computershare Trust Company, N.A. 
P.O. Box 43078 
Providence, Rhode Island  02940-3078 
877.282.1168 
www.computershare.com 

Investor Relations 
For additional information  
about Ultimate, contact  
Mitchell K. Dauerman, 954.331.7369

Stock Trading 
Ultimate’s common stock is traded on the 
Nasdaq Global Market under the symbol ULTI.

Company Address 
The Ultimate Software Group, Inc. 
2000 Ultimate Way 
Weston, Florida 33326 
800.432.1729 or 954.331.7000 
www.ultimatesoftware.com

9

 
 
 
2000 Ultimate Way 
Weston, Florida 33326 
800.432.1729 
954.331.7000

www.ultimatesoftware.com