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Unilever

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FY2014 Annual Report · Unilever
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DISCLAIMER

This is a PDF version of the Unilever Annual Report and Accounts 2014 and is an exact copy  
of the printed document provided to Unilever’s shareholders.

Certain sections of the Unilever Annual Report and Accounts 2014 have been audited. These  
are on pages 84 to 135, 137 to 139, and those parts noted as audited within the Directors’ 
Remuneration Report on pages 65 to 77. 

The maintenance and integrity of the Unilever website is the responsibility of the Directors;  
the work carried out by the auditors does not involve consideration of these matters. 
Accordingly, the auditors accept no responsibility for any changes that may have occurred  
to the financial statements since they were initially placed on the website.

Legislation in the United Kingdom and the Netherlands governing the preparation and 
dissemination of financial statements may differ from legislation in other jurisdictions.

Except where you are a shareholder, this material is provided for information purposes only  
and is not, in particular, intended to confer any legal rights on you.

This Annual Report and Accounts does not constitute an invitation to invest in Unilever shares. 
Any decisions you make in reliance on this information are solely your responsibility.

The information is given as of the dates specified, is not updated, and any forward–looking 
statements are made subject to the reservations specified in the cautionary statement on  
the inside back cover of this PDF.

Unilever accepts no responsibility for any information on other websites that may be accessed 
from this site by hyperlinks.

MAKING
SUSTAINABLE
LIVING
COMMONPLACE

ANNUAL REPORT 
AND ACCOUNTS 2014
STRATEGIC REPORT

NEW DOVE BOTTLES – LESS PLASTIC, LOWER COSTS

In 2014 Unilever launched a newly developed 
packaging technology for Dove Body Wash bottles 
that uses 15% less plastic. Projected cost savings for 
the whole portfolio are €50 million. This is another 
substantial step towards the USLP target of halving 
Unilever’s waste footprint by 2020. 

The MuCell® Technology for Extrusion Blow 
Moulding was created in partnership with two 
packaging suppliers – ALPLA and MuCell Extrusion.  
By using gas-injection to create gas bubbles in the 
middle layer of the bottle wall, it reduces the density  
of the bottle and the amount of plastic required.

The technology represents a breakthrough for 
Unilever and the industry. With up to 59 million  
Dove Body Wash bottles sold across Europe, the  
new technology will save approximately 180 tonnes 
of plastic a year overall. A full roll-out across every 
Unilever product and packaging format could save 
up to 27,000 tonnes of plastic per year. 

Unilever has waived exclusivity rights from  
1 January 2015, so that other manufacturers  
can also use the technology.

Our Purpose

UNILEVER HAS A SIMPLE PURPOSE – TO MAKE 
SUSTAINABLE LIVING COMMONPLACE. WE SEE  
IT AS THE BEST, LONG-TERM WAY FOR OUR 
BUSINESS TO GROW.

Our clear Purpose helps us to remain 
distinct in the eyes of consumers, retailers 
and suppliers.

It also means we can set an ambitious 
Vision – to double the size of the business 
whilst reducing our environmental footprint 
and increasing our positive social impact. 

To meet our growth ambition we invest  
in people whose talent will help us win 
through our brands and innovation, 
unrivalled execution in the market place 
and a relentless focus on continuous 
improvement for greater efficiency. 

Our environmental and social ambitions  
are driven through the Unilever Sustainable 
Living Plan (USLP), which has economic 
benefits and operates across all our brands, 
markets and our entire value chain.

Even when markets are tough we cannot 
ignore sustainability. If we did, this would 
diminish the future resilience of Unilever 
for its long-term shareholders. 

We would miss out on the growing 
consumer preference for goods that do not 
damage the environment or exploit people.

Our entire business would rely on 
increasingly rare and expensive raw 
materials, pushing up our costs. Without 
more efficient use of energy our production 
costs would increase while we would  
miss considerable savings from more 
sustainable packaging and less waste.

We would also risk the disapproval of 
governments, regulators and NGOs,  
and our brands – Unilever’s crown jewels 
– could suffer reputational damage, 
representing serious economic loss  
to the business.

That’s why sustainability is at the heart  
of everything we do to ensure we have a 
viable long-term business that is attractive 
to investors.

ANNUAL REPORT AND ACCOUNTS 2014

CONTENTS

OUR ANNUAL REPORT AND ACCOUNTS 2014 IS IN TWO PARTS:

OUR STRATEGIC REPORT
The Strategic Report contains information about us, how we make money and  
how we run our business. It includes our strategy, business model, markets and  
Key Performance Indicators, as well as our approach to sustainability and risk.

GOVERNANCE AND FINANCIAL REPORT
The Governance and Financial Report contains detailed corporate governance 
information, how we mitigate risk, our Committee reports and how we remunerate  
our Directors, plus our Financial Statements and Notes.

ONLINE

   You can find more information about Unilever online at www.unilever.com. 
For the latest information on the USLP visit www.unilever.com/sustainable-living. 
Our Strategic Report and Governance and Financial Report, along with other relevant 
documents, can be downloaded at www.unilever.com/ara2014/downloads.

Chairman’s statement 
Chief Executive Officer’s review 
Our performance 
About us 
Our markets 
How we create sustainable value 
 – Our business model 
 – Our strategic focus 
Delivering value for our 
stakeholders 
 – Our consumers 
 – Society 
 – Our people 
 – Our shareholders 
 – Financial review 2014 
Our principal risks 
Summary remuneration report 
Shareholder information 

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This Strategic Report has been approved by the 
Boards and signed on their behalf by Tonia Lovell 
– Group Secretary.

1

Unilever Annual Report and Accounts 2014Strategic ReportChairman’s statement

I AM PLEASED TO REPORT THAT 2014 WAS ANOTHER YEAR  
OF PROGRESS FOR UNILEVER ACROSS A NUMBER OF FRONTS 
DESPITE A DIFFICULT ENVIRONMENT FOR THE BUSINESS.

OVERVIEW
Tough economic and financial headwinds 
with continued competitive intensity made 
2014 one of the most challenging years that 
the industry and Unilever have faced for 
some time. A slowdown in the growth of 
emerging markets proved a testing 
environment while consumers in developed 
markets continued to show caution. Volatile 
currencies were a further negative. 

However, Unilever’s business model  
and strategy proved robust, delivering a 
competitive performance with underlying 
sales growth ahead of the market and solid 
margin expansion. Our growth model is 
based on a leaner, more agile Unilever and 
consistency of delivery in this more volatile 
market is key. The Boards remain 
convinced that a clear, purpose-driven 
business model is the best way for Unilever 
to continue generating sustainable, 
long-term returns for all stakeholders, 
including our shareholders, as proved by a 
year of strong, dependable cash flow and 
steadily increasing dividends. The full year 
dividend paid in 2014 rose to €1.12, a 7% 
increase on 2013.

HIGHLIGHTS
For me, the Boards’ highlights of 2014 were:

DEEP UNDERSTANDING  
OF THE BUSINESS
Investing in people and in innovation is 
crucial in this tough environment. To that 
end, the Boards were pleased to spend time 
at Unilever’s new state-of-the-art training 
facility in Singapore, and to see first-hand 
the high-quality innovations being developed 
for the Refreshment category at Unilever’s 
global R&D laboratory in Colworth, UK. 

The volatile currency environment made our 
review of the Group’s treasury operations 
particularly pertinent. The Boards also spent 
time assessing the quality of talent 
management and Unilever’s competitive 
environment. Broad exposure to senior 
managers in 2014 allowed the Directors to 
gain a deeper understanding of the business 
and helped in the wider strategy discussions. 

STRATEGIC DISCUSSIONS
The Boards held in-depth discussions with 
management on strategy and portfolio 
development with particular attention to 
changing market dynamics especially in 
emerging markets. Despite the short-term 
challenges, the Boards believe the growth 
story in these markets remains intact.  
The challenges in developed markets  
are no less important; one response to 
which is our new Baking, Cooking and 
Spreading Business Unit in Europe and 
North America. 

The Boards also reviewed the progress 
made under the Unilever Sustainable Living 
Plan (USLP). The Directors are confident 
that the USLP remains hugely relevant in 
addressing today’s global challenges and 
will continue to be a long-term driver of 
profitable growth for Unilever.

BOARD COMPOSITION  
AND SUCCESSION
We continue to work on succession planning 
for both the Boards and management, and 
thorough processes are in place.

Our Directors bring complementary and 
relevant skills to the Boards. In addition to 
wide global experience, these skills include 
expertise on finance and accounting, 
consumer markets, science and technology, 
customers and marketing as well as 
government and legal experience. 

I’m delighted that Feike Sijbesma has 
joined the Boards with effect from  
1 November 2014. Feike, who has a wealth  
of experience as a sustainable business 
leader and in finance, food and nutrition, 
has already added considerably to the 
Boards’ discussions. 

DIVERSITY
Over 40% of our Non-Executive Directors 
are now women. This is not surprising for 
a Group that has long understood the 
importance of diversity within the 
workforce and wider value chain. The 
progress made in employee diversity over 
recent years has been among the best in 
our sector and led to widespread external 
recognition. 

UNILEVER’S AUDITOR
Our shareholders appointed KPMG as our 
new auditor at the AGMs in May 2014 and  
a smooth and well managed transition has 
been completed.

BOARD EFFECTIVENESS
Our Board evaluation in 2014 was externally 
facilitated and the results were discussed 
at the November 2014 Board meeting.  
The Boards continue to function well with 
good leadership and competent and 
engaged members. Good progress has 
been made on the actions agreed in 
previous evaluations. The actions agreed by 
the Boards in the 2014 evaluation included 
the continued focus on overall strategy, 
portfolio management, and succession  
and induction planning.

SHAREHOLDER AND  
STAKEHOLDER ENGAGEMENT
In May 2014 we bought out certain third 
party rights that were convertible in 2038 
into over 70 million PLC ordinary shares. 
This simplified Unilever's capital structure 
and enhanced core earnings per share.  
In addition, in 2014 we rolled out a new 
employee share scheme to align our 
employees’ interests with those of 
shareholders.

Unilever values open, constructive  
and effective communication with 
shareholders. In 2014, I again met with 
principal shareholders in Europe and  
the US. Together with management,  
we explained our strategy to shareholders 
through meetings, conferences and at our  
annual investor event. 

In line with the focus on simplification in  
the business, the Boards have decided to 
simplify the 2015 AGMs. We will revert  
to holding the NV and PLC AGMs on 
consecutive days and will host our AGMs at 
Unilever offices in the Netherlands and the 
UK. More information can be found within  
the NV and PLC AGM Notices which will be 
published on 17 March 2015.

2

Unilever Annual Report and Accounts 2014Strategic ReportBOARD OF DIRECTORS

1

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7

STRATEGIC REPORT
The Boards’ objective is to meet high 
standards of disclosure and we consider this 
Annual Report and Accounts to provide a fair, 
balanced and understandable account of 
Unilever’s year in 2014 with the information 
required to assess performance, business 
model and strategy.

This 2014 Annual Report and Accounts is 
published in a two-part format: a stand-
alone Strategic Report and a separate 
Governance and Financial Report.

Among many other things, this Strategic 
Report explains how Unilever fulfils its core 
Purpose of making sustainable living 
commonplace for consumers, society and 
people and how that delivers sustainable 
value for shareholders.

Finally, on behalf of the Boards, I would like 
to thank all Unilever’s 172,000 employees 
for their hard work in delivering good 
results in a challenging environment.

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11

Michael Treschow 
Chairman

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6

9

12

   For more information on Board evaluation and 
shareholder engagement, see pages 42 and 45 
of the Governance and Financial Report.

13

14

1.  Michael Treschow  

8.  Byron Grote  

Chairman

2.  Kees Storm  

Vice-Chairman and Senior 
Independent Director

3.  Paul Polman 

Chief Executive Officer

4.  Jean-Marc Huët  

Chief Financial Officer

5.  Laura Cha  

Non-Executive Director

6.  Louise Fresco 

Non-Executive Director 

7.  Ann Fudge  

Non-Executive Director

Non-Executive Director

9.  Mary Ma  

Non-Executive Director

10.  Hixonia Nyasulu  

Non-Executive Director

11.  Sir Malcolm Rifkind  

Non-Executive Director

12.  John Rishton  

Non-Executive Director

13.  Feike Sijbesma  

Non-Executive Director

14.  Paul Walsh  

Non-Executive Director

   For Directors’ biographies, 
please see page 54  
of the Governance and 
Financial Report.

3

Unilever Annual Report and Accounts 2014Strategic ReportChief executive officer’s review

UNILEVER CONTINUED TO GROW AHEAD OF ITS MARKETS IN 
2014 AND RE-AFFIRMED ITS REPUTATION FOR CONSISTENT 
TOP AND BOTTOM LINE GROWTH, ENSURING CONTINUED 
RETURNS FOR INVESTORS. PAUL POLMAN, CHIEF EXECUTIVE 
OFFICER, ANSWERS THE KEY QUESTIONS ABOUT 2014.

Q: WHAT PLEASED YOU MOST 
ABOUT THE COMPANY’S 
PERFORMANCE IN 2014?

A: The ability to deliver results while 
balancing the needs of our multiple 
stakeholders. The consistency of our 
delivery, even in these unusually volatile 
and uncertain conditions, helps. It reassures 
me that the fundamental pillars of the 
business are strong and that we have 
developed the resilience needed to compete 
even in the most difficult circumstances. 

What pleased me specifically was that we 
were able to take the short-term measures 
necessary to respond to events – further 
tightening our belts, for example, and 
simplifying the organisation through 
initiatives like Project Half for Growth – 
while at the same time continuing to invest 
in the long-term drivers of growth. The 
launches of some of our biggest brands into 
new markets – like Omo in the Gulf, Clear  
in Japan or Lifebuoy in China – were great 
examples of this. 

We also made a number of strategic 
acquisitions over the year to help strengthen 
our portfolio further: the Talenti super-
premium ice cream business in North 
America, for example, and the Qinyuan water 
purification business in China, both take us 
into some attractive segments of the market. 

RESHAPING OUR PORTFOLIO

I was equally delighted by the progress  
we made during 2014 in increasing our 
proportion of female managers. There is 
much still to do, but beating our stretching 
targets and ending the year with women 
representing 43.3% of all managers was a 
great achievement and a real sign of the 
commitment felt across Unilever to make 
progress in this area. Finally we have made 
further progress on sustainable sourcing, 
decoupling growth from environmental 
impact and increasing positive social 
impact throughout our value chain. This  
has further enhanced our corporate 
reputation and lowered risk and costs.

Q: WHAT DID ALL THIS MEAN  
FOR THE GROUP’S FINANCIAL 
PERFORMANCE?

A: Weakening consumer demand certainly 
impacted our underlying sales growth yet  
it provided a great opportunity to accelerate 
our efficiency effort. Growth was therefore 
profitable, with an improvement in core 
operating margin of 0.4 percentage points, 
driven by strong savings programmes. 
Tight control of working capital contributed 
to another year of healthy cash flow delivery 
(more than €3.1 billion) which – combined 
with the improvement in operating margin 
– contributed to earnings per share (EPS) 
growth of 2% (or 11% adjusted for  
currency impact).

We continued to reshape our portfolio  
in 2014 to ensure resources are best 
utilised for growth. In June we sold the 
Ragu and Bertolli pasta sauces business 
in North America for approximately  
US $2.15 billion. We invested capital  
in growth opportunities by acquiring  
a majority stake in the Qinyuan Group,  
a leading Chinese water purification 
business. This doubled our size in this 
sector, addressing a fast-growing 
consumer need and furthering our aim  
to grow our business sustainably. More 
details of our mergers and acquisitions 
activity can be found on page 29.

Q: HOW WOULD YOU SUMMARISE 
2014 FOR UNILEVER?

A: In a volatile environment consistency  
of results is key. Our model calls for 
consistent, competitive, profitable and 
responsible growth. With 2.9% underlying 
sales growth, and good profit progress,  
this is the fifth consecutive year of top and 
bottom line growth. This was achieved 
despite a challenging external environment. 

Our business is growing ahead of our 
markets with 60% gaining share and we 
believe this growth is also competitive. The 
Unilever Sustainable Living Plan (USLP) 
helps to ensure growth is responsible. The 
consistency of our delivery is underlined by 
the fact that our average growth over the 
last five years is 4.9%, making us one of the 
most reliable performers in our industry. 

Q: HOW WOULD YOU CHARACTERISE 
THE EXTERNAL ENVIRONMENT IN 
WHICH YOU HAVE HAD TO OPERATE 
OVER THE LAST YEAR?

A: Very challenging and among the most 
difficult I can remember. We certainly 
faced more headwinds than tailwinds.  
For the first time in many years, for 
example, we had to confront the reality  
of largely flat developed markets and 
markedly slowing emerging markets. 
Indeed, markets slowed from some  
3.5% in 2013 to around 2.5% in 2014. 

At the same time, the world continued to  
be rocked by a combination of geopolitical 
instability and natural, climate-related 
disasters that have sadly become the norm. 

All of these add a cost to doing business, 
which is why we believe that confronting 
these issues and looking for solutions to 
them – rather than just being buffeted by 
events – is the only long-term viable growth 
model. Agility is equally important in this 
environment and we have worked hard once 
again to reduce complexity and evolve the 
organisational model for speed and efficiency. 

4

Unilever Annual Report and Accounts 2014Strategic ReportQ: ARE THERE AREAS IN WHICH 
YOU WOULD LIKE TO HAVE SEEN 
MORE PROGRESS?

A: Even though we have made significant 
strides over recent years in improving our 
organisational agility and our ability to 
respond quickly to events, there is still 
room for improvement. I would like to have 
seen us react a little quicker, for example, 
to the slowdown in a number of markets, 
particularly China, where frankly we were 
caught off-guard by the speed and scale  
of weakening consumer demand. In terms 
of our categories, all of them contributed 
– albeit in different ways – to the overall 
performance of the Group and I have 
confidence in the strength and long-term 
growth potential of our portfolio. 

We took steps last year to sharpen the 
portfolio even further with a number of 
strategic acquisitions and disposal of 
non-core brands, although there is always 
scope to do more and I would like to see the 
level of activity accelerate in the year ahead.  
It is also clear that we still need to do more 
to get our Foods category growing again, 
although we are winning market share. 

This is a tough business to be in – with 
much of our portfolio in flat or even 
declining developed markets – but we have 
to do more to leverage the strength of our 
wonderful Foods brands and bring back the 
growth momentum. By contrast, while our 
Home Care and Refreshment categories 
delivered good or solid growth, we need to 
increase the levels of cash and profitability 
if we are to invest in the many growth 
opportunities. These will all be priorities  
in 2015. 

Q: HOW DID UNILEVER SERVE  
THE INTERESTS OF ITS VARIOUS 
STAKEHOLDERS IN 2014?

A: Meeting the diverse interests of multiple 
stakeholders is a challenge for a company 
of Unilever’s size but also a great 
opportunity given our Vision to grow in  
a sustainable and socially inclusive way. 
Once again, we made good progress. 

INVESTING IN EMERGING MARKETS

into Saudi Arabia and the Gulf region. 
Brazil saw the entry of the Baby Dove 
range and Omo stain removers. 

In China we undertook large capital 
expenditure, building a new dry savoury 
plant and a new washing powder factory. 
In Indonesia, large-scale capital 
investment was made in Siliwangi, 
creating a plant for Cikarang Foods, 
adding significant capacity to dry and  
wet savoury production. In the 
Philippines a new dry savoury factory 
was built. Detergent and ice cream 
factories were built in Africa.

We are extending our distribution reach 
in the outer islands of Indonesia, rural 
India and the north and central west of 
Brazil, while Singapore continues to be  
a major hub for our development of 
Unilever people at our Four Acres 
training campus.

Unilever’s strategic commitment to 
emerging markets continued in 2014  
with significant investments in brand 
launches, new production facilities and 
our operations.

We undertook major launches of brands 
including Lifebuoy into China and Omo 

There is no doubt that over the long term 
our investors have benefited from their 
continued belief in Unilever, with total 
shareholder return increasing by a further 
18% in 2014. Our employees remain a  
key priority of course and, despite the 
constrained economic environment, we  
did not compromise on our investments  
in training, personal development, safety 
and other employee support programmes. 
It was heartening to see employee 
engagement scores remain at historically 
high levels in our annual Global People 
Survey (GPS), with improvements across  
all five metrics. 

It is also clear that the demand to join 
Unilever has never been greater. We 
received over 2 million applications  
or expressions of interest in 2014 and  
for the second year running Unilever  
was ranked the third most in-demand 
employer among jobseekers on LinkedIn, 
behind only Apple and Google, as more  
and more young people want to work for 
purpose-driven organisations. 

We also made progress in our commitment 
to serve a wider group of stakeholders 
through the USLP and our Vision of  
growing the business while reducing our 
environmental footprint and increasing  
our positive social impact, not only in that 
part of the business under our direct 
control but throughout the whole value 
chain. This manifests itself in many 
different ways – everything from playing 
our part in putting an end to deforestation 
to ensuring we embrace and advance 
human rights principles throughout the 
length of our supply chain. You can see a 
number of examples set out in other parts 
of this report. 

It was pleasing to see our efforts 
recognised once again in 2014, including 
regaining sector leadership in the 
prestigious Dow Jones Sustainability  
Index (DJSI) and being ranked – for the  
fourth year running – as the Number One 
Company in the Globescan/SustainAbility 
index of leading sustainability experts 
around the world.

5

Unilever Annual Report and Accounts 2014Strategic ReportChief executive officer’s review
CONTINUED

UNILEVER LEADERSHIP EXECUTIVE (ULE)

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3

6

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12

1.  Paul Polman∆ 

8.  Nitin Paranjpe 

Chief Executive Officer 

President, Home Care

2.  Doug Baillie  

9.  Antoine de Saint-Affrique  

Chief Human Resources 
Officer

3.  David Blanchard  
Chief R&D Officer

4.  Kevin Havelock  

President, Refreshment 

5.  Jean-Marc Huët∆ 

Chief Financial Officer

President, Foods

10.  Pier Luigi Sigismondi  

Chief Supply Chain Officer

11.  Ritva Sotamaa  

Chief Legal Officer

12.  Keith Weed  

Chief Marketing and  
Communications Officer

6.  Alan Jope  

13.  Jan Zijderveld  

President, Personal Care 

President, Europe

7. 

 Kees Kruythoff  
President, North America

∆ Board member

   For ULE biographies,  
please see page 55  
of the Governance and 
Financial Report.

13

6

Q: WHAT DO YOU SEE AS THE 
PRINCIPAL CHALLENGES FOR 
UNILEVER IN THE YEAR AHEAD?

A: Operating in an environment of almost 
unprecedented volatility and complexity 
will remain a big challenge for everyone. 
Few people predicted that in 2014 we 
would see such a sharp slowdown in 
some of the major world economies or 
the escalation of geopolitical conflicts  
or the outbreak of pandemics like Ebola 
and oil prices ending the year at less than 
US $50 a barrel. We must be prepared for  
a similarly unpredictable year in 2015. 

The key is to have a model that responds  
to people’s needs and concerns, and an 
organisation that is both resilient and 
agile in the face of growing economic and 
geopolitical uncertainty. We achieved that 
again in 2014 and I want to thank – and 
recognise – the supreme efforts of our 
172,000 colleagues and the many more 
partners around the world. 

Q: WHAT IS YOUR OUTLOOK  
FOR 2015?

A: We expect the economic pressures  
to continue. Consumer demand in 
emerging markets is likely to remain 
subdued for some time to come. There  
is still little sign of a recovery in Europe 
and, while conditions in North America 
have improved, any increase in consumer 
demand is likely to be slow and shoppers 
will remain focused on value. 

We are also prepared for managing  
any continuing volatility on the world’s 
currency markets and for what could be 
fluctuations in commodity costs as a 
result of the reduction in oil prices. At  
the same time, we expect the levels of 
competitive activity – both from global 
competitors and, increasingly, from  
local players – to remain high in 2015.

Despite these pressures, we are confident 
that with the many positive changes we 
have already made to Unilever we are  
well placed to continue delivering our 
objectives of volume growth ahead of  
our markets, steady and sustainable 
improvements in core operating margin, 
and strong cash flow.

Paul Polman 
Chief Executive Officer

Unilever Annual Report and Accounts 2014Strategic ReportOUR PERFORMANCE

IN 2014, DESPITE A CHALLENGING YEAR FOR OUR INDUSTRY, 
WITH SIGNIFICANT ECONOMIC HEADWINDS AND WEAK 
MARKETS, WE HAVE DELIVERED COMPETITIVE UNDERLYING 
SALES GROWTH AND MARGIN EXPANSION.

OPERATIONAL HIGHLIGHTS 
Turnover was €48.4 billion, down 2.7% with a negative impact from 
foreign exchange of 4.6%, and net acquisitions and disposals of 
0.9%. Underlying sales grew 2.9%. 

Gross margin declined 0.2 percentage points driven by currency-
related cost increases in emerging markets, partly offset by 
pricing, savings and mix such as margin accretive innovations. 

Core operating margin rose by 0.4 percentage points despite 
maintaining brand and marketing investment at 14.8% of turnover, 
as overheads were reduced by 0.6 percentage points. 

•  Underlying sales growth of 2.9% was ahead of our markets, 

with volume 1.0% and price 1.9%.

•  Emerging markets, 57% of our business, grew underlying 

sales by 5.7%.

•  Developed markets reported a decline in underlying sales of 

0.8%, with price down 1.3% and volume up 0.5%.

KEY PERFORMANCE INDICATORS
We report our performance against ten key performance indicators 
(KPIs) – four financial and six non-financial – as shown below. Our 
financial KPIs are described in more detail in the Financial review 
starting on page 31. 

KEY FINANCIAL INDICATORS

UNDERLYING SALES  
GROWTH‡

CORE OPERATING 
MARGIN‡

UNDERLYING VOLUME  
GROWTH‡

FREE CASH FLOW‡

2014

2.9%

2013: 4.3%

2014

14.5%

2013: 14.1%

2014

1.0%

2013: 2.5%

Underlying sales growth over 
five years has averaged 4.9%.

Core operating margin has 
steadily increased over five 
years from 13.6% to 14.5%. 

Underlying volume growth 
averaged 2.9% over five years. 

2014

€3.1 Billion

2013: €3.9 billion

Over the last five years 
Unilever has generated free 
cash flow of €17.7 billion. 

KEY NON-FINANCIAL INDICATORS

MANUFACTURING

2014

92.02KG◊ø

2013: 98.85kg◊ø

CO2 from energy per tonne  
of production.

TOTAL RECORDABLE 
ACCIDENT FREQUENCY 
RATE

2014

1.05◊ø

2013: 1.03◊ø

Per 1 million hours worked.

2014

2.01M3◊ø

2013: 2.12m3◊ø

2014

1.19KG◊ø

2013: 2.96kg◊ø#

Water per tonne of production.

Total waste (sent for disposal) 
per tonne of production.

DIVERSITY

ENGAGEMENT

2014

57%

male 
2013: 58%

2014

43%

female 
2013: 42%

The percentage of persons  
of each sex who were  
Unilever managers.

2014

75%

2013: 78%

Overall engagement score 
among managers who 
participated in our Global  
People Survey in 2014.

‡ These measures are non-GAAP 

measures. For further information 
about these measures, and the 
reasons why we believe they are 
important for an understanding  
of the performance of the 
business, please refer to our 
commentary on non-GAAP 
measures on pages 34 to 35.

◊  PricewaterhouseCoopers (PwC) 

assured. For details and the basis 
of preparation see www.unilever.
com/ara2014/downloads. 

ø Measured 1 October –  

30 September.

# Prior year restated to include 
additional waste identified.

7

Unilever Annual Report and Accounts 2014Strategic ReportABOUT US

THIS SECTION EXPLAINS OUR BUSINESS – HOW AND WHERE WE 
MAKE OUR PRODUCTS, HOW WE TAKE THEM TO MARKET AND HOW 
WE ENSURE THAT OUR BRANDS REMAIN OUR CONSUMERS’ CHOICE.

1. CONSUMERS

INSIGHTS FOR INNOVATION
A fundamental requirement at Unilever is to 
understand our consumers. We use focus groups  
and quantitative studies and spend time with 
consumers in stores and in their homes to find out  
what is important to them – as citizens as well as 
consumers – so we can create products they need  
and want. Unilever carelines are also a rich source  
of information. Digital communications and social 
media mean we can engage with large numbers of 
people consistently over long periods of time so we 
can immerse ourselves in their day-to-day lives. We 
can use online search data to identify and anticipate 
future consumer trends and gain a competitive edge. 

2. INNOVATION

TECHNOLOGY AT WORK
R&D is an engine of sustainable growth; Unilever 
spends around €1 billion on R&D annually. Our 6,000 
R&D professionals are responsible for building brands 
through benefit-led innovation, which is unlocked 
through science and technology. This includes looking 
at long-term emerging science and transforming 
science into technologies which are used to design 
branded products.

8

4. SOURCING

SUSTAINABLE SOURCING
A dedicated team is responsible for Unilever’s annual  
€35 billion procurement programme, including 
agricultural raw materials. In 2014 we rolled out our 
Responsible Sourcing Policy (RSP) as part of our 
commitment to business integrity, openness, respect for 
universal human rights and core labour principles. To 
ensure that our suppliers embrace the RSP and move up 
the continuous improvement ladder our initial goal is for 
our key Partner To Win suppliers, approximately 200 large 
companies, to meet mandatory RSP criteria by the end of 
March 2015. We are also targeting our broader supplier 
base to secure continuous improvement across the board.

By the end of 2014 all palm oil directly sourced for 
Unilever’s European Foods business was close to 100% 
traceable and certified sustainable (over 98% in December 
2014 and on track to be 100% by the end of March 2015).  
By leading the industry’s efforts to make sustainable palm 
oil ubiquitous we help to halt deforestation and mitigate 
the risk of rising commodity costs.

3. COLLABORATION

PARTNER TO WIN
To meet our Vision we know we must work in 
partnership with others, such as suppliers,  
agencies, universities, governments and NGOs.

The big development for 2014 has been the launch  
of our Partner To Win 2020 programme to create a 
supplier ecosystem where partners work with us and 
each other to create breakthroughs in products  
or packaging to deliver the capacity, innovation and 
sustainable solutions to meet our growth ambition.  
A great example is the new Dove Body Wash bottle 
using 15% less plastic (see inside front cover). 

15%

LESS PLASTIC USED
Unilever has waived exclusivity  
rights from 1 January 2015 so that 
other manufacturers can also use 
the technology. 

Unilever Annual Report and Accounts 2014Strategic ReportOUR VALUE CHAIN
Unilever’s value chain – the process by 
which we create brands, products and 
ultimately shareholder value – begins with 
acquiring insight into consumers’ needs, 
which vary considerably between developed 
and emerging markets.

Insight requires close engagement with 
consumers, often over prolonged periods, 
and allows us to identify future trends to 
gain a competitive edge. 

That knowledge helps us to target our 
subsequent R&D activities and our 
investments in innovation. Unilever has  
filed more than 200 new patent applications 
in 2014 and our Partner To Win 2020 
programme, also launched in 2014, creates 
a new platform for us to work with our 
suppliers in the development of product  
and packaging innovations that capture 
consumers’ interest and attention.

Bringing these innovations to market  
as physical products is a core function  
of Unilever’s supply chain, which employs 
about 110,000 of our 172,000 people.  
It also involves working with suppliers 
around the world. 

Unilever itself manufactures the majority  
of its products and we maintain an 
international network of 240 manufacturing 
sites. In sourcing large amounts of raw 
materials we also have a direct impact on 
the environment. By sourcing sustainably,  
we can protect scarce resources, ensure 
security of supply for our business and 
reduce price volatility while protecting the 
environment and enhancing people’s  
lives, which is at the heart of our Unilever 
Sustainable Living Plan (USLP). More  
detail can be found on page 11.

By the time manufacturing is under way 
Unilever’s marketing teams have worked 
with our category experts to define the 
complete marketing mix, including 
communications, that makes our brands 
come alive. Communicating the benefits  
of our products and brands to consumers  
is increasingly complex, with digital 
communications and social media creating 
new and more direct ways to engage 
alongside traditional media.

Our logistics operations move Unilever 
products to retailers and our go-to-market 
teams ensure that we get enough of the right 
products in the right price bracket in the 
right sales channels for consumers to buy, 
be they stores or the fast-growing 
e-commerce channel.

5. MANUFACTURING

GLOBAL SCALE, LOCAL AGILITY
We make the majority of what we sell through a network 
of more than 240 manufacturing sites around the  
world. We have invested significantly in our factories in  
recent years to create an efficient, reliable and more 
sustainable network. We are now able to maximise the 
global scale of our operations, while having the agility  
to meet local demands. More eco-efficient production  
is helping us meet the USLP targets, so by the end  
of January 2015, for instance, all our factories had 
achieved zero non-hazardous waste to landfill, 
producing 140,000 tonnes less waste. Since 2008,  
we estimate that eco-production has avoided costs  
in excess of €400 million.

8. SALES

GO-TO-MARKET EXPERTISE
We work closely with retailers to win in the market place 
and make sure that our brands are always available, 
properly displayed and in the right price bracket. Our 
go-to-market capability ensures that we become the 
supplier of choice for our customers and trade partners, 
through strong joint business planning and in-store 
execution via Perfect Store programmes, to help deliver 
sustainable sales growth. This is essential for us to be 
able to add premium brand extensions to our product 
ranges, land product innovations on the shelves,  
enter new geographies and markets, and build our 
distribution strength to reach new consumers. 

6. LOGISTICS

7. MARKETING

CENTRALISED LOGISTICS EXPERTISE
How we move products from factories to customers 
is the role of our logistics operation. We are now 
rolling out our global network of logistics centres 
that organise movement of goods centrally and  
more efficiently, delivering savings, reduced stocks, 
reduced carbon emissions and improved customer 
service. These operational hubs now allow us to 
centralise other services too, including monitoring 
orders from customers through to payment.

22%

CO2 SAVINGS FROM LOGISTICS
Improvement in CO2 efficiency 
since 2010 measured across  
14 countries.

GENERATING CONSUMER-LED GROWTH
We spend about €7 billion annually on marketing, 
making us one of the world’s biggest advertisers. 
This ensures that our brands and products are 
consumers’ first choice. We use multiple media  
to achieve cut-through in a highly competitive and 
busy world. Traditional media channels continue  
to play a big part but digital communications have 
revolutionised the way marketing engages with 
people, creating entirely new sales and marketing 
opportunities. We create our own entertainment 
content, including Unilever brand advertising, and  
this is distributed, for example, by mobile devices  
in emerging markets.

9

Unilever Annual Report and Accounts 2014Strategic ReportABOUT US 
CONTINUED

OUR CATEGORIES AND BRANDS

Unilever’s portfolio has four categories: 
Personal Care, Foods, Refreshment and 
Home Care. We have 13 brands with sales  
of more than €1 billion. Brands are our 
biggest asset but also present a risk if they 
do not maintain value and relevance to 
consumers. That’s why innovation and 
remaining competitive are crucial. We 
launched new brands in 2014, backed by 
marketing and customer insight, for 
example Regenerate, a dental care product. 
In addition to the Qinyuan and Talenti Gelato 
& Sorbetto acquisitions, we are also in the 
process of acquiring the Camay and Zest 
brands, to expand categories and boost 
growth. To sharpen our portfolio in 2014  
we disposed of Slim.Fast, Ragu and Bertolli 
in North America, and other non-core 
Foods brands.

PERSONAL CARE

FOODS

REFRESHMENT

HOME CARE

Underlying sales growth

Underlying sales growth

Underlying sales growth

Underlying sales growth

3.5%

2013: 7.3%

(0.6)%

2013: 0.3%

3.8%

2013: 1.1%

5.8%

2013: 8.0%

Core operating margin

Core operating margin

Core operating margin

Core operating margin

18.7%

2013: 17.8%

Turnover

18.6%

2013: 17.7%

Turnover

8.8%

2013: 9.1%

Turnover

6.3%

2013: 6.4%

Turnover

€17.7 BILLION

2013: €18.1 billion

€12.4 BILLION

2013: €13.4 billion

€9.2 BILLION

2013: €9.4 billion

€9.2 BILLION

2013: €8.9 billion

WHERE WE OPERATE

Unilever’s products sell in more than  
190 countries and are used by 2 billion 
consumers every day. Our business is 
organised across three geographies: the 
Americas; Europe; and markets comprising 
Asia, Australasia, Africa, Middle East, 
Turkey, Russia, Ukraine and Belarus.  
We also analyse operations by developed 
and emerging markets. This wide spread 
exposes us to economic and political risks 
beyond our control. However, the diversity 
of our portfolio and geographic reach help 
mitigate our exposure to any specific risk.

10

Unilever Annual Report and Accounts 2014Strategic ReportUNILEVER SUSTAINABLE LIVING PLAN

We cannot achieve our Vision to double our size unless we find 
new ways to operate that decouple growth from our environmental 
impact, while using growth as an enabler for positive social 
impact. Launched in 2010, the Unilever Sustainable Living Plan 
(USLP) is our blueprint for sustainable growth. It is helping to drive 
profitable growth for our brands, save costs and fuel innovation. 

The USLP sets out three big, ambitious goals. Underpinning these 
goals are nine commitments supported by targets spanning our 
social and environmental performance.

We are making good progress with our first goal: to help more  
than a billion people improve their health and well-being by  
2020, reaching 397 million by the end of 2014. The progress  
on our second goal is more mixed. We have achieved zero 
non-hazardous waste to landfill from our factories, and continue 
to make significant reductions in the greenhouse gas (GHG)  

and water impacts of our manufacturing. But the consumer 
element of our target to halve the water and GHG impacts of  
our products remains a challenge. On waste reduction, new 
technology such as the roll-out of compressed deodorant sprays 
and our new Dove Body Wash bottles has enabled reductions.  
On our third goal, we are also making good progress. We are  
now sourcing more than half our agricultural raw materials 
sustainably and have reached around 800,000 smallholder 
farmers with help and training. We have created 70,000 women 
micro-entrepreneurs distributing our products in India while 
making progress on our new commitments to enhance livelihoods 
across the value chain.

More on our performance against our targets can be found in our 
online Sustainable Living Report 2014 to be published in May 2015.

  www.unilever.com/sustainable-living

IMPROVING HEALTH  
AND WELL-BEING

REDUCING 
ENVIRONMENTAL IMPACT

ENHANCING 
LIVELIHOODS

By 2020 we will help more than a 
billion people take action to improve 
their health and well-being.

By 2020 our goal is to halve the 
environmental footprint of the 
making and use of our products  
as we grow our business.

By 2020 we will enhance the 
livelihoods of millions of people  
as we grow our business.

4. WATER
Halve the water associated 
with the consumer use  
of our products by 2020. 

OUR WATER IMPACT 
PER CONSUMER USE 
HAS REDUCED BY 
AROUND 2% SINCE 2010

6. SUSTAINABLE 
SOURCING
By 2020 we will source 
100% of our agricultural 
raw materials sustainably.

55% OF AGRICULTURAL  
RAW MATERIALS 
SUSTAINABLY 
SOURCED BY END 2014

8. OPPORTUNITIES 
FOR WOMEN
By 2020 we will empower 
5 million women.

WE TRAINED 70,000 
WOMEN MICRO-
ENTREPRENEURS TO 
SELL OUR PRODUCTS IN 
RURAL INDIA BY END 2014

2. NUTRITION
By 2020 we will double 
the proportion of our 
portfolio that meets  
the highest nutritional 
standards, based on 
globally recognised 
dietary guidelines. This 
will help hundreds of 
millions of people to 
achieve a healthier diet.

33% OF OUR PORTFOLIO 
BY VOLUME MET 
HIGHEST NUTRITIONAL 
STANDARDS IN 2014

1. HEALTH AND 
HYGIENE
By 2020 we will help more 
than a billion people to 
improve their health and 
hygiene. This will help 
reduce the incidence of  
life-threatening diseases 
like diarrhoea.

AROUND 397 MILLION 
PEOPLE REACHED BY 
END 2014 THROUGH  
OUR PROGRAMMES  
ON HANDWASHING, 
SAFE DRINKING  
WATER, SANITATION, 
ORAL HEALTH AND 
SELF-ESTEEM 

3. GREENHOUSE 
GASES
Halve the greenhouse 
gas impact of our 
products across the 
lifecycle by 2020.

5. WASTE
Halve the waste 
associated with  
the disposal of our 
products by 2020.

OUR GREENHOUSE GAS 
IMPACT PER CONSUMER 
USE HAS INCREASED BY 
AROUND 4% SINCE 2010

OUR WASTE IMPACT PER 
CONSUMER USE HAS 
REDUCED BY AROUND 
12% SINCE 2010

7. FAIRNESS IN 
THE WORKPLACE
By 2020 we will advance 
human rights across our 
operations and extended 
supply chain.

BY MARCH 2015 OUR KEY 
STRATEGIC SUPPLIERS 
(AROUND 200 LARGE 
COMPANIES) WILL MEET 
OUR RESPONSIBLE 
SOURCING POLICY’S 
MANDATORY CRITERIA

9. INCLUSIVE 
BUSINESS
By 2020 we will have a 
positive impact on the 
lives of 5.5 million people.

IN PARTNERSHIP WITH 
OUR AGRICULTURAL 
SUPPLIERS AND OTHER 
PARTNERS, WE HELPED 
800,000 SMALLHOLDER 
FARMERS GAIN ACCESS 
TO TRAINING AND 
SUPPORT BY END 2014

Our Nutrition, Water and Greenhouse Gases commitments, and Health and Hygiene targets for handwashing and safe drinking  
water, are independently assured by PwC. For details and the basis of preparation see www.unilever.com/ara2014/downloads.

Our other commitments and targets are subject to internal verification. For details of the definitions and reporting periods  
used in the preparation of these commitments and targets see our Sustainable Living Report 2014 to be published in May 2015  
at www.unilever.com/sustainable-living.

Our water metric measures the water we add to the product plus the water used by consumers with our products in seven water-
scarce countries. From 2014 we are reporting against our five water-using sub-categories (laundry, hair care, oral care, skin 
cleansing and household care) in these countries. Of Unilever’s 12 sub-categories, these five represent 99% of our absolute water 
impact (as measured by our metric).

11

Unilever Annual Report and Accounts 2014Strategic ReportOur markets

UNILEVER OPERATES IN FAST MOVING CONSUMER GOODS 
(FMCG) MARKETS WHICH INVOLVE THE MANUFACTURE, 
DISTRIBUTION AND MARKETING OF BRANDED PRODUCTS 
ADDRESSING A BROAD RANGE OF EVERYDAY NEEDS 
INCLUDING FOOD, REFRESHMENT AND HOME AND  
PERSONAL CARE.

The top 25 companies in the FMCG market  
have global sales of approximately  
US $870 billion.

The market is characterised by high levels 
of competition between brands and FMCG 
companies are among the world’s biggest 
advertisers, accounting for about a fifth of 
all advertising expenditure.

CONSUMER CONFIDENCE
Levels of consumer confidence are critical 
to the FMCG market. Confidence has 
benefited from governments and central 
banks around the world engaging in various 
economic support programmes since the 
2008 financial crisis.

But in 2014 the major trend in global 
consumption patterns was a marked 
slowdown, evidenced by a fall in growth 
rates in emerging economies, notably 
China, which is now growing at its slowest 
rate for five years, and Brazil, which is  
in recession. 

Inflation and a rising cost of living have 
squeezed consumers in emerging markets, 
while economies only narrowly missed 
falling back into recession in Europe. A 
small number of major markets, such  
as the US and UK, saw better levels of 
economic activity but the outlook for 
consumer confidence remains weak. 

This broad economic trend was reflected  
in our markets, which grew at around 2.5%. 

12

CHANGING CONSUMER 
HABITS: E-COMMERCE
E-commerce, driven by the rapid 
take-up of smartphones and tablets, 
is an increasingly significant 
distribution channel. In the retail 
market, FMCG e-commerce sales are 
growing and account for 1.2% of total 
sales, although on current trends this 
is expected to double to 2.4% by 2020. 

In some developed markets, such  
as the UK, e-commerce is already  
up to 5% of FMCG sales. 

Online shoppers can be up to 25% 
more loyal, while e-commerce  
also offers FMCG companies the 
opportunity of round-the-clock 
shopping, access to new consumers, 
improved margins and easier  
product launches.

100%

GROWTH IN THE FMCG E-COMMERCE 
CHANNEL BY 2020

POLITICS AND COMMODITIES
The FMCG market is also sensitive to 
geopolitical events which can hold back 
growth such as the current situation in 
Russia and Ukraine where sanctions and 
political tensions are having an impact  
on the market. 

A further area of exposure is raw material 
and commodity prices, which drive the 
industry’s cost base. Across many 
emerging markets, devaluing currencies 
have imported inflation into local raw 
material production.

Elsewhere the oil price has been  
trending down, compounding price 
deflation in Europe.

Unilever Annual Report and Accounts 2014Strategic ReportCOMPETITION
Some of the largest FMCG companies, 
along with Unilever, include: Nestlé,  
Procter & Gamble, L’Oréal, Danone,  
Kraft Foods and Colgate-Palmolive. All 
have identified emerging markets as a 
major growth opportunity in years to come.

Of growing influence in the FMCG markets 
are discount stores which are providing 
fierce competition to the incumbent 
supermarket chains, most notably in  
the US and Europe.

30%

WORLD POPULATION GROWTH BY 2050

The expected rise in world population highlights 
the fact there will be 3 billion middle class 
consumers in the world as a source of growth for 
FMCG companies, but also the pressure being 
placed on raw materials and sustainability. 

POPULATION TRENDS
The FMCG market is driven in part by  
global population trends and demographic 
changes within countries.

World population is expected to rise to  
8 billion by 2025 and, by then, more than  
4 billion will be part of the ‘consuming class’. 
For the first time the number of people with 
discretionary income will exceed the number 
struggling to meet basic needs – a trend 
described by management consultancy 
McKinsey as possibly the biggest opportunity 
in the history of capitalism.

ENVIRONMENTAL PRESSURES
Population growth also places a strain  
on the world’s natural resources – the raw 
materials that the FMCG industry relies  
on to make its products.

FMCG companies are among the world’s 
largest buyers of commodities such as 
agricultural products, natural oils and  
fats, coffee, tea, paper and board.

Cultivation of commodities such as palm oil 
has contributed to deforestation which has 
been a major factor behind climate change. 
This in turn has reduced the availability of 
raw materials, increasing their price and 
FMCG production costs.

While the world population grew fourfold in 
the 20th century, fresh water withdrawals 
grew nine times – which highlights the threat 
of water scarcity to the economic production 
and consumption of consumer goods. 

Numerous initiatives are under way  
led by industry working in partnership  
with governments and NGOs to place raw 
material production on a sustainable footing.

Meanwhile, consumer trends are also 
shifting towards responsible consumption, 
and products defined or labelled as natural, 
organic, ecological or fairly traded.

Boston Consulting Group estimates that 
two thirds of the US grocery sector market 
growth comes from the responsible 
consumption of products which are now 
worth US $400 billion.

The segment has grown about 9% a year 
over the past three years and, in the UK, 
Fairtrade products grew at 14% in 2013 
versus overall growth of food spending  
of less than 5.1%.

HEALTH, HYGIENE AND NUTRITION
FMCG product development is also reacting 
to consumers’ concerns about their own 
health and well-being.

Malnutrition – under and over nutrition – is an 
issue affecting the industry in both emerging 
and developed markets. This is creating a 
trend toward the manufacture of healthier 
food products, which either have fortified 

THE ROLE OF WOMEN

Women play a pivotal role in the 
FMCG market, controlling the 
majority of purchasing decisions.  
The promotion of women’s rights  
and opportunities has clear  
long-term implications for the  
FMCG market in terms of product 
development and innovation. 
Significant developments such  
as the UN’s new Sustainable 
Development Goals are expected  
to accelerate these opportunities. 

ingredients to improve dietary quality or 
address other dietary-related complaints 
such as unhealthy cholesterol levels.

Initiatives such as the UN’s new Sustainable 
Development Goals also have implications 
for the industry. Governments in emerging 
markets, such as India, have made 
commitments to universal sanitation to 
improve health and hygiene which will drive 
increased use of personal and household 
care products.

DIGITAL MEDIA AND ADVERTISING GROWTH

print or radio. However, mobile phone 
penetration and usage is high. As a 
result, Unilever has launched Kan 
Khajura Mobile Radio Station in India, 
which delivers radio content to mobile 
phones through the simple mechanism 
of giving a missed call.

This mobile channel provides content 
including Bollywood movie songs, 
dialogues and jokes that can be 
accessed for free by the mobile user.  
The content is interspersed with  
Unilever brand advertising. Data  
and analytics are extensively used to 
vary content to make it relevant and 
interesting. The channel reaches 
approximately 10 million people  
without a TV in Bihar and Jharkhand 
states, making it one of the largest 
media channels in these regions.  
The channel had 29.5 million users  
by the end of December 2014, helping 
increase spontaneous awareness of 
Unilever brands.

13

FMCG advertising is rapidly migrating  
to digital platforms, driven by the 
take-up of smartphones and tablets. 
Global digital advertising is estimated at  
US $137.5 billion, or a quarter of total 
advertising spend.

The trend is being driven in developed 
and also emerging markets where 
mobile phones are proving to be one  
of the most effective ways of delivering 
advertising to individuals, particularly  
in the most remote rural locations. For 
instance, large parts of rural India have 
no, or very limited, access to television, 

Unilever Annual Report and Accounts 2014Strategic ReportHow we create sustainable value

OUR BUSINESS MODEL AND STRATEGY COME TOGETHER TO 
DELIVER VALUE FOR SHAREHOLDERS. HERE WE EXPLAIN 
THEIR ELEMENTS AND HOW THEY ARE COMBINED. 

COST
LEVERAGE +
EFFICIENCY

OUR CORE PURPOSE

MAKING SUSTAINABLE LIVING COMMONPLACE
Our business model starts with our core Purpose which is a clear 
expression of what we believe to be the best long-term way for 
Unilever to grow. It is a simple Purpose to help us meet changing 
consumer preferences and the challenges of a volatile, uncertain, 
complex and ambiguous world.

COST
LEVERAGE +
EFFICIENCY

KEY INPUTS

BRANDS, OPERATIONS, PEOPLE
Our business model works by combining three key inputs and 
filtering them through the lens of the Unilever Sustainable Living 
Plan (USLP). Our brands have significant value and succeed 
through products that meet the needs of consumers. Our people 
identify social and consumer needs to grow our brands, market 
them and manufacture and distribute them. Our operations are the 
essential supply chain functions and assets of raw material supply, 
factories, logistics, go-to-market expertise and marketing. We 
invest financial capital to support all these assets and activities.

HOW WE DRIVE PROFIT

PROFITABLE VOLUME GROWTH, COST LEVERAGE + 
EFFICIENCY, INNOVATION + MARKETING INVESTMENT
Unilever aims for a virtuous circle of growth. Profitable volume 
growth is driven by investment in innovation and brands to deliver 
products which 2 billion consumers use every day. We can leverage 
this scale to spread fixed costs and improve profitability while 
further investing in the business. This investment funds R&D  
and innovation to create new and improved products backed by 
marketing to create even stronger brands. This drives profitable 
volume growth and the virtuous circle continues.

Our business model

PROFITABLE
VOLUME
GROWTH

PROFITABLE
VOLUME
GROWTH

O

U

R

P

E

O

P

L

E

O

U

R

P

E

O

P

L

E

O U R   BRANDS

SUSTAINABLE 
LIVING

O U R   BRANDS
INNOVATION +
MARKETING 
INVESTMENT

SUSTAINABLE 
LIVING

INNOVATION +
MARKETING 
INVESTMENT

S
N
O
TI
A
R

U R OPE

S
N
O
TI
A
R

U R OPE

O

O

PROFITABLE
VOLUME
GROWTH

O U R   BRANDS

COST
LEVERAGE +
EFFICIENCY

O

U

R

P

E

O

P

L

E

SUSTAINABLE 
LIVING

S
N
O
TI
A
R

U R OPE

O

INNOVATION +
MARKETING 
INVESTMENT

14

Unilever Annual Report and Accounts 2014Strategic Report 
 
 
Our strategic FOCUS

OUR STRATEGIC 
VISION

OUR STRATEGIC 
CHOICES

OUR  
FINANCIAL 
GROWTH  
MODEL

OUR KEY  
RISKS

DOUBLE THE SIZE  
OF OUR BUSINESS

REDUCE OUR 
ENVIRONMENTAL 
FOOTPRINT

INCREASE OUR POSITIVE 
SOCIAL IMPACT

OUR STRATEGIC VISION
Our Vision provides 
leadership and direction  
for Unilever and the people 
operating our business 
model. We aim to double  
the business with innovative 
brands backed by marketing 
and brilliant execution and  
a best-in-class supply chain. 
We will achieve our social 
and environmental ambitions 
through the USLP which 
helps to identify areas of 
opportunity for brand-led 
growth, cost savings and 
future profit.

PERSONAL CARE

SALES GROWTH

HOME CARE

FOODS

MARGIN IMPROVEMENT

BRAND PREFERENCE

EARNINGS PER SHARE

TALENT

REFRESHMENT

FREE CASH FLOW

SUSTAINABILITY

EMERGING MARKETS

DIVIDENDS

OUR STRATEGIC CHOICES
These are the choices 
Unilever makes to maximise 
value from our business 
model and drive returns to 
shareholders. We operate 
across four categories and 
focus resources on growing 
our brands in each of them 
around the world. We are 
committed to growing in 
emerging markets which 
retain good long-term 
growth prospects. 

OUR FINANCIAL 
GROWTH MODEL
All our activity combines  
to deliver the single goal  
of creating shareholder 
value. 2014 has witnessed 
challenging economic and 
financial conditions but  
we have still delivered a 
competitive performance 
with underlying sales growth 
of 2.9% and an improvement 
in core operating margin, 
partly driven by our cost 
saving initiatives. We 
continue to be highly cash 
generative to help fund 
investment and growth with 
free cash flow remaining 
strong at €3.1 billion. We 
have paid a total dividend  
of €1.12 per share in 2014,  
a 7% increase over 2013.

OUR KEY RISKS
Our business faces risks 
which we actively mitigate 
through our various 
operations. Our success  
is at risk if our brands and 
products do not remain  
of value and relevance to 
consumers. It is also at risk  
if we fail to maintain a skilled 
workforce. Long term, 
Unilever is at risk if we do not 
find more sustainable ways 
of doing business to ensure 
growth, mitigate cost 
pressures and support the 
good reputation of the Group 
and our brands. A more 
comprehensive definition  
of our principal risks can be 
found on pages 36 and 37.

Unilever Sustainable Living Plan

The USLP is our key differentiator – how we will achieve sustainable growth by improving 
the health and well-being of more than a billion people, reducing the environmental 
footprint of the making and use of our products, and enhancing the livelihoods of millions  
of people across our value chain.

15

Unilever Annual Report and Accounts 2014Strategic Report16

Unilever Annual Report and Accounts 2014Strategic ReportDELIVERING VALUE FOR 
OUR STAKEHOLDERS

THE FOLLOWING PAGES SPELL OUT HOW 
UNILEVER HAS PERFORMED FOR THE BENEFIT 
OF OUR CONSUMERS, WIDER SOCIETY, OUR 
PEOPLE AND OUR SHAREHOLDERS IN 2014.

OUR PEOPLE
Delivering our business goals requires 
Unilever to recruit, develop and retain the 
right talent. We are determined to help all 
our people to be the best they can be, to 
help fulfil their potential and the potential 
of the business. Training and development 
are crucial at all levels and we strive to 
create a working environment that 
respects the human rights and interests  
of all our employees. Ensuring gender 
equality is a fundamental part of our 
approach while our Purpose of making 
sustainable living commonplace is a 
commitment that our people can engage 
with every day and make a reality through 
their work. 
PAGES 25 TO 27 

OUR SHAREHOLDERS
We aim to deliver the best possible 
operational performance from the 
business to deliver maximum returns to 
shareholders. The resulting investment 
case of long-term, sustainable growth  
and improvement in returns is clear.

How we manage our portfolio of assets  
and finances is an important contributor  
to shareholder returns and reflects how 
the business is changing to meet a more 
volatile and uncertain world. 
PAGES 28 TO 30

OUR CONSUMERS
In 2014 many consumers have faced  
tough conditions as economic uncertainty 
has held back growth around the world, 
both in the developed markets and  
in emerging markets. Meanwhile 
consumption continues to be linked to 
many of the world’s biggest problems  
– deforestation, climate change, water 
scarcity, malnutrition and unhealthy diets. 

However, each of our categories continues 
to innovate to meet the challenges posed  
by these trends and changing consumer 
preferences, such as products that are 
sustainably sourced. Whether it’s laundry 
products which use less water or 
compressed cans for deodorant packaging 
with 25% less aluminium, consumers  
are reacting positively to our innovations. 
PAGES 18 TO 21

SOCIETY
Acting alone Unilever can only do so much 
to make sustainable living commonplace. 
Acting in partnership with others it can 
help bring about transformational change 
at a societal level to tackle the world’s 
major social, environmental and economic 
issues. By adopting a leadership role,  
and working with governments, NGOs, 
suppliers and others, we are influencing 
change on a bigger scale, with a much 
bigger prize for the business on offer.  
We are deepening our efforts in three  
areas where we have scale, influence  
and resources to create transformational 
change: deforestation; sustainable 
agriculture and smallholder farmers;  
and water, sanitation and hygiene. 
PAGES 22 TO 24

17

IT TAKES A VILLAGE

Our Flora Pro.activ ‘It Takes  
A Village’ campaign to lower 
cholesterol is featured on page 19.

Unilever Annual Report and Accounts 2014Strategic ReportOur consumers 

PERSONAL CARE

Personal Care is Unilever’s largest 
category. It includes five of Unilever’s 13  
€1 billion brands: global names such as 
Dove, Rexona, Axe, Lux and Sunsilk. 

Sales of €17.7 billion in 2014 accounted for 
37% of Group turnover and 41% of operating 
profit. The strategic role of the category is  
to generate continued excellent returns, 
delivering competitive growth while 
expanding gross margins to release  
further investment for future growth. 

Our Personal Care brands serve 
consumers across the full range of price 
points, playing to the category’s historic 
strengths of developing markets and 
reaching down while very deliberately 
adding a new dimension to the business 
through accessing faster growing 
premium segments. 

We also continue to expand our presence  
by launching our brand portfolio in new 
geographic markets and by improving our 
presence in distribution channels where we 
are under-represented. Our current focus 
is the e-commerce channel and specialist 
drug stores.

In 2014 the global market slowed. In this 
context, Personal Care achieved 3.5% 
growth and continued to gain market share. 

Many of our leading brands have enjoyed 
success. Dove, our biggest brand, delivered 
another year of strong performance, driven 
by double-digit growth in deodorants and 
consistent performance in skin cleansing, 
which is rooted in a successful repeatable 
model of compelling communication and 
targeted innovation in bar and body wash.  
In hair, Dove’s success was helped by the 
strong start of the Advanced Hair Care 
range launched in the US and Europe. The 
brand is also building a premium offering 
with, for example, its new Oxygen Moisture 
hair care range in Europe and the launch of 
Dove Advanced Care solid deodorant sticks 
in the US.

We also made progress against our 
Unilever Sustainable Living Plan (USLP) 
commitment to improve opportunities for 
women with the Dove Self-Esteem project, 
which has already reached over 15 million 
people. The brand partnered with the World 
Association of Girl Guides and Girl Scouts to 
launch the ‘Free Being Me’ Girl Guides 

REGENERATE – NEW PRODUCTS, NEW MARKETS

badge awarded to girls taking part  
in education on common body myths.  
Also working to improve livelihoods, 
Lifebuoy soap continues to drive the 
largest handwashing behavioural  
change programme in the world, having 
reached 257 million people in more than  
16 countries between 2010 and 2014.

We made less progress on the USLP target 
of reducing our water footprint. Research 
and development will be critical to finding 
commercially viable and sustainable ways 
of driving the necessary changes in 
consumer behaviour when using our hair 
and skin cleansing products.

15%

LIFEBUOY GROWTH IN 2014

Lifebuoy enjoyed 15% growth, helped by the 
re-launch in South Asia of the core range,  
with ANS (Activ Naturol Shield) – a patented 
combination of synergistic natural ingredients – 
proven to protect against ten infection-causing 
germs. We also entered China with the brand  
in 2014. More detailed coverage of Lifebuoy’s 
success and its contribution to our USLP can  
be found on page 24.

Regenerate, a completely new Personal Care brand,  
was launched in the UK in 2014. It is a highly differentiated,  
oral care system based on revolutionary science and  
market-leading technology. 

Regenerate is the first dental care system to regenerate tooth 
enamel mineral, reversing the early enamel erosion process. 
The products work using our patented NR-5 technology and  
took scientists nine years of research across our R&D facilities 
in Port Sunlight, Milan and Shanghai to master. At each use,  
the NR-5 specific ingredients combine to form a fresh supply  
of enamel mineral which wraps and integrates on to teeth.

18

Unilever Annual Report and Accounts 2014Strategic ReportFOODS

Foods is a €12.4 billion category, home  
to Unilever’s largest brand, Knorr, and 
several €1 billion-plus brands including 
Hellmann’s and Family Goodness  
(Rama/Blue Band).

The category accounts for 25% of Group 
turnover and 45% of operating profit and its 
strategic role is to accelerate growth while 
maintaining above average cash and profit. 
To that end we continued the sale of 
non-core businesses, such as Ragu and 
Bertolli pasta sauces in North America,  
and the meat snacks business under the 
Bifi and Peperami brands in Europe, while 
positioning the remaining business for 
organic growth and expansion, especially  
in emerging markets.

While the category improved profitability, 
sales were affected by a continued 
deterioration in market conditions, 
particularly for margarine where the decline 
in bread consumption has had an impact  
on the spreads markets in Europe and 
North America, which remain challenging.

The underlying picture saw improved 
competitiveness though, with global  
market share gains in savoury, dressings 
and margarine, as well as strong 
performance in our Food Solutions 
business, which is focused on serving 
professional, out-of-home channels.

In savoury, Knorr continued to expand its 
presence in emerging markets accounting 
for 50% of sales, with the brand enjoying 
double-digit growth in South Asia, North 
Africa, the Middle East and Turkey. Also 
brands like Royco and Bango, catering to 
local market needs, registered good growth.

Knorr continues to spearhead 
the sustainability agenda in 
Foods, with more than 90% of 
our 13 most used vegetables 
sustainably sourced. ‘Knorr 
Landmark Farms’ use  
and promote advanced 
sustainable farming 
practices; there are 45 in 
operation globally, almost 
twice the number than in 
2013, demonstrating the 
brand’s commitment to 
sustainable agriculture. 

IT TAKES A VILLAGE

Our Foods business plays an important 
role in delivering the USLP goals, 
particularly improving health and 
well-being, by delivering commercially 
attractive brands to meet consumer 
needs. In 2014 we continued the global 
roll-out of the ‘It Takes A Village’ initiative 
under leading brands such as Becel and 
Flora Pro.activ. 

The campaign shows that, with small 
changes to diet and lifestyle, cholesterol 
can be significantly reduced in three 
weeks and more than 80% of people 
who have participated have achieved 
this result.

Consumers continue to enjoy Knorr  
which is growing, supported by its 
commitment to sustainability. Our target  
is to source 100% of our agricultural  
raw materials sustainably by 2020. 

In spreads, we accelerated the roll-out of  
our successful mélange range (blends of 
vegetable oils and butter), such as Rama 
with Butter, into 20 markets.

Overall the markets in Europe and North 
America remained challenging and our 
margarine business declined. To address 
this we announced the creation of a 
stand-alone Baking, Cooking and Spreading 
Business Unit in these regions, which  
will be fully operational by the middle of 
2015. The aim is to return to growth through  
greater management focus, speed and 
agility in executing the strategy. 

Growth in dressings was broad-based, 
thanks to positive contributions from all  
key brands and segments: mayonnaise, 
ketchup and mustard.

NO.1

HELLMANN’S – A WORLD-LEADING BRAND

Hellmann’s, the world’s No.1 mayonnaise 
brand, kept pushing into new markets, 
successfully launching in Portugal and the 
Netherlands. We also continued to venture into  
new channels and locations with the exclusive 
Maille brand, including a new store opening in 
New York, the brand’s first stand-alone 
boutique outside Europe. 

19

Unilever Annual Report and Accounts 2014Strategic ReportOur consumers 
CONTINUED

REFRESHMENT

Refreshment generated €9.2 billion in sales. 
It includes ice cream brands such as Wall’s, 
Magnum, Cornetto and Ben & Jerry’s, and 
tea brands Lipton, Brooke Bond and PG tips. 
Lipton, Magnum and Heartbrand (Wall’s) 
are all €1 billion brands.

The category accounts for 19% of Group 
turnover and 7% of operating profit, and its 
strategic role is to contribute to growth and 
improve profitability. 

Our ice cream brands grew well in 2014, 
and ahead of our markets, helped by 
emerging countries, with strong growth  
in Brazil, Turkey, Indonesia, South Africa 
and the Philippines.

AISLES OF JOY

Unilever’s Aisles of Joy initiative,  
based on the Wall’s brand, drives 
in-home consumption of ice cream 
around desserts and special 
occasions. It is a good example of our 
go-to-market expertise to ensure that 
Unilever brands enjoy best positioning 
and visibility in stores which drives  
ice cream sales growth.

Aisles of Joy has been rolled out 
across both developed and emerging 
markets. In Europe a partnership with 
Carrefour saw 400 stores adopt Aisles 
of Joy. 

In 2014 we fulfilled our 
commitment to ensure that all 
our children’s ice cream brands 
were 110 calories or less per 
serving, driving growth in Asia, 
offering a better choice for 
parents and contributing to our 
USLP goal of improving health 
and well-being.

North America is one of the largest 
geographies for ice cream where 
consumption is high, but the market is 
challenging with regional and local 
supermarket brands operating at low 

prices and low margins. Although profitable 
growth has been tough, our business has 
shown the best improvement in several 
years. We have premiumised the portfolio, 
aided by innovations such as Ben & Jerry’s 
Cores and Breyers Gelato. Towards the end 
of 2014 we announced the acquisition of 
Talenti Gelato & Sorbetto.

Europe witnessed poor summer weather but 
we managed to grow sales and market share 
in a flat market. The ‘25 Year’ celebration of 
Magnum drove growth while innovations 
included downsized packs to enter the 
snacks market, such as the €1 Cornetto, and 
a responsible approach to nutrition, with all 
children’s ice creams now 110 calories or 
less. Magnum also now has more than 70% 
of its cocoa sustainably sourced from 
Rainforest Alliance certified farmers.

Performance in leaf tea was mixed. Our 
strategy is to innovate with premium, 
higher quality teas and new formats, such 
as capsules like those used in coffee 
machines. Lipton K-Cup® tea capsules 
were launched in 2013 into the US and led 
a growth improvement in 2014. 

Lipton intends to grow all its tea on 
Rainforest Alliance certified estates by 
2015. Total beverages performance was 
lower than expected partly due to the low 
momentum of AdeS growth post the 
product recall in 2013.

Our recent premium tea acquisition T2  
has demonstrated strong growth in 
Australia and New Zealand of 26%.  
Globally retail sales have grown 31%  
in a difficult retail environment.

Last year we bought T2, a 
premium tea brand. In 2014 we 
opened T2 stores, which retail 
tea and tea ware products, in 
Shoreditch, the King’s Road and 
Westfield in London, and SoHo  
in New York, with a further eight 
stores planned in the UK in 2015.

20

Unilever Annual Report and Accounts 2014Strategic ReportHOME CARE

The Cleanipedia online 
platform, currently available  
in Argentina, Brazil, Indonesia, 
India, the UK, Russia and 
across the Gulf, leverages the 
years of experience of our 
household care brands, such 
as Cif, Domestos, Persil, Omo 
and Comfort, to provide advice 
and solutions for the specific 
cleaning and housekeeping 
needs of our consumers. 

Home Care is a €9.2 billion category with 
nearly 80% of sales coming from emerging 
markets, making it well positioned for 
long-term growth. Its products cover fabric 
cleaning, with €1 billion brands such as Omo 
and Surf, as well as fabric conditioners such 
as Comfort, and household care including 
Domestos – a product which typifies the 
success of Unilever’s brands with purpose.  

More on the role Domestos plays in driving 
social change is on page 24.

The category has delivered strong top line 
performance consistently, with growth 
averaging 8.1% per annum over the last 
four years. Even in the tough operating 
conditions of 2014, it has had an underlying 
sales growth of 5.8%, well ahead of the 
market. The growth has been broad-
based, with our household care business 
continuing its strong performance, as we 
continued to expand our presence across 
markets. Laundry also grew strongly, with 
our biggest laundry brand Omo entering 
the Gulf markets in 2014.

Pureit, our water purification business, 
continued to make rapid strides, with an 
underlying sales growth of 20%. The 
acquisition of the Qinyuan business adds  
to our capabilities in this area, giving us 
greater scale and presence in China.

However, overall category margins were 
under pressure, due to a combination  
of competitive battles and currency 
devaluation in the emerging markets, 
which together had a significant impact  
on our costs. 

ECO-PACKS AND THE ENVIRONMENT

The category’s strategic role is to increase 
the value it generates for Unilever by 
continuing to grow ahead of the market 
while increasing our operating margins 
over time.

We are well positioned for growth as we 
look to cater to the opportunities that 
emerge as a result of global trends. Our 
footprint and strong competitive position in 
emerging markets are strong tailwinds and 
we are identifying segments that emerge. 
One such segment is wash additives, a 
segment which is already approximately 
12% of the fabric cleaning market in some 
parts of the developed world and one we 
have entered in 2014 in Brazil.

Opportunities to upgrade consumers to 
newer benefits and more convenient 
formats not only drive growth, but also 
increase our operating margins by 
improving the mix of products we sell.  
A continued focus on delivering our 
low-cost business model, which unlocks  
savings across our entire operations,  
will also contribute to margin expansion,  
giving us the confidence that we can  
deliver on our strategic role of increasing 
the value we generate for Unilever.

2014 saw the launch of wash 
additives in Brazil, under the 
Omo brand name. The product 
delivers a significant 
improvement in the quality of 
wash delivered in a machine, 
especially on stain removal, 
and marks our entry into the 
wash additives and ancillaries 
segments. 

In laundry, we are rolling out our 
concentrated liquid brands in eco-packs 
which drive growth, increase the benefit  
we deliver to our consumers and improve 
our profitability, while at the same time 
reducing our environmental impact. 

Eco-packs use less plastic, meaning up  
to 70% less plastic used and a 50-85% 
reduction in greenhouse gases per 
consumer use. Simultaneously,  

a reduction in plastic packaging delivers  
a significant cost saving, allowing us to 
pass on lower costs to our consumers  
and improve the category profitability. 
Overall, eco-packs have a significantly 
lower impact on the environment 
compared to traditional packaging. 

Having launched eco-packs in the UK, Italy 
and Switzerland, we are aiming to launch 
them across Europe in 2015.

21

Unilever Annual Report and Accounts 2014Strategic ReportSociety

In September 2015 the UN will agree a  
new set of Sustainable Development Goals. 
In December Paris hosts the next major  
UN Climate Change Summit. The close link 
between human development and climate 
will focus the world on growth that is more 
inclusive, sustained and sustainable.

With this in mind, in 2014 Unilever examined 
where it can bring about improvements  
on a larger, societal scale by creating 
transformational change in key areas 
relevant to our business. These are:

•  the elimination of deforestation;
•  championing sustainable agriculture 
and the development of smallholder 
farmers; and
improving health and hygiene through 
handwashing, safe drinking water  
and sanitation.

• 

Later in this section we have highlighted 
new, related areas of Unilever activity under 
way in 2014 that are of broad benefit to 
society, including our work on behalf of 
women, which will continue to develop in  
the next few years.

THE BUSINESS CASE  
FOR SUSTAINABILITY
Sustainability is an integral part of our 
business model. It meets growing consumer 
preference for responsible consumption and 
retailers’ own sustainability targets. It acts 
as a catalyst for innovation, thus developing 
new markets, and is an inspiration to 
Unilever’s current and future employees.

Alleviating social problems, such as the 
lack of effective sanitation, safe drinking 
water and related hygiene issues, helps 
communities while increasing sales of 
brands like Domestos, Pureit and Lifebuoy.

Access to sustainable and plentiful raw 
materials reduces volatility and mitigates 
risk. More efficient use of energy and the 
development of packaging with less plastic 

22

In June 2014 Unilever, along with fellow 
members of the Consumer Goods Forum, 
called on heads of state for a binding global 
climate change deal. In September 2014 we 
helped facilitate the New York Declaration 
on Forests at the UN Climate Summit where 
more than 170 governments, companies 
and NGOs pledged to cut forest loss by half 
by 2020, end it by 2030 and restore 350 
million hectares of degraded land.

Also in the same month, Unilever and  
the World Resources Institute announced  
a partnership aimed at increasing 
transparency in agricultural commodity 
supply chains. This will enable Unilever  
and our suppliers to use the Global Forest 
Watch Commodities platform to monitor 
forest cover change around commodity 
supply areas and processing facilities  
such as palm oil mills.

Unilever’s work in moving from commitment 
to action in combating deforestation has 
been recognised. In November, we were 
ranked joint first for corporate action on 
tackling deforestation in our sector by CDP, 
formerly the Carbon Disclosure Project.  
The CDP report was produced on behalf  
of 240 investors, who together represent 
US $15 trillion in assets, and analysed the 
disclosures of 152 companies from around 
the world. It said: “Companies that regularly 
respond to CDP’s forests program are  
now identifying many more opportunities 
available to them, including securing their 
supply chain against the risks associated 
with deforestation and commodity  
sourcing. This in turn is helping to secure 
shareholder value.”

further reduces costs. Brand reputation is 
defended and enhanced.

DEFORESTATION – 2014  
A DEFINING YEAR 
Unilever is one of the world’s biggest 
buyers of palm oil as a raw material for  
use in a number of our Foods and Personal 
Care brands. Palm oil is recognised as  
one of the four major commodities driving 
deforestation, which contributes up to 15% 
of the world’s greenhouse gas emissions.

We have committed to source 100% of  
our palm oil sustainably from certified, 
traceable sources by 2020. We also set 
ourselves the ambition that, by the end  
of 2014, all the palm oil we buy would  
be traceable to known sources. On that 
ambition we still have work to do but  
we have achieved a significant milestone  
in our European Foods business.

PALM OIL IN FOODS – A UNILEVER BREAKTHROUGH

oil supply chain. We now have visibility  
of about 1,800 crude palm oil mills, 
representing around two thirds of all 
mills in the global palm oil industry. We 
can also demonstrate traceability to a 
consumer product, which five years ago 
appeared unachievable. This represents 
a considerable breakthrough for 
Unilever and the food industry generally.

Unilever is determined to work  
with the palm oil industry to drive 
deforestation out of its supply chain. 
Knowing the origin of palm oil is vital  
to halt deforestation. 

We want to build on our progress in 
Europe by repeating the achievement 
internationally. One of the next steps is 
our new processing plant in Sei Mangke, 
Indonesia. The plant is a significant 
investment to source palm oil from 
known and certified sources for our 
global use. 

In 2014 we were able to announce a 
significant achievement that by the end of 
the year all palm oil directly sourced for 
Unilever’s European Foods business was 
close to 100% traceable and certified 
sustainable (over 98% in December 2014 
and on track to be 100% by the end of 
March 2015).

On a global level Unilever is working 
hard to drive transparency in the palm 

Unilever Annual Report and Accounts 2014Strategic Reportwhile Unilever benefits from better yields, 
sustainably produced crops and security of 
raw material supply. However, assessing 
the impact of our programmes on farmers’ 
livelihoods is a complex area and our 
challenge is to find a practical and  
cost-effective means to demonstrate this.

Our Unilever Sustainable Agriculture Code 
is used by our own suppliers to drive these 
improvements but it is also a benchmark 
for other companies and organisations 
encouraging broader change.

In February 2014 we signed a five-year 
partnership with the International Fund for 
Agricultural Development (IFAD) to improve 
the livelihoods of smallholder farmers. 
Signed by IFAD President Kanayo F Nwanze 
and our CEO, Paul Polman, the partnership 
aims to help improve food security, by 
raising agricultural productivity and  
linking farmers to markets.

In January 2014, we signed a partnership 
with our supplier, Symrise, and overseas 
development agency GIZ to source vanilla 
from Madagascar. The programme is set  
to benefit 4,000 farmers in 32 villages. 

In 2014 we published our Responsible 
Sourcing Policy (RSP). The RSP embodies 
our commitment to conduct business with 
integrity, openness, and respect for 
universal human rights and core labour 
principles. The RSP breaks new ground by 
defining a ‘continuous improvement ladder’ 
to help our suppliers move from a base 
level of ‘do no harm’ to ‘good practice’ and 
ultimately up to ‘best practice’ and as such 
is intended progressively to replace our 
Supplier Code in our dealings with key 
suppliers. The new code has been 

SCIENCE AND  
SUSTAINABILITY

Unilever is one of the world’s biggest 
tea suppliers with brands such as 
Lipton, PG tips and Brooke Bond. We 
are helping to safeguard the world’s 
tea supply through an R&D programme  
to cultivate sustainable varieties.

Our partnership with Nature Source 
Genetics uses plant breeding to meet 
global demand while supporting 
communities that rely on the crop  
for income. The aim is to enhance 
productivity, quality and overall 
sustainability, and help stem any 
decline in crop diversity that could  
limit its ability to withstand drought, 
disease and pests. 

introduced to the supply base through 
communications and engagement from 
Procurement, and also through targeted 
events in critical markets such as Brazil, 
China and Vietnam. 

SUSTAINABLE AGRICULTURE  
AND THE DEVELOPMENT OF 
SMALLHOLDER FARMERS
In 2014 Unilever enhanced its Unilever 
Sustainable Living Plan (USLP) by 
introducing new pillars to its goal of 
enhancing livelihoods. These were: fairness 
in the workplace, where we will advance 
human rights across our operations and 
extended supply chain; opportunities for 
women, where we will empower 5 million 
women by 2020; and inclusive business, 
where we will have a positive impact on  
the lives of 5.5 million people by 2020.

This latter commitment includes improving 
livelihoods of smallholder farmers and  
links directly to our USLP goal of reducing  
our environmental impact through 
sustainable sourcing.

Around half of Unilever’s raw materials 
come from farms or forests so sustainable 
agriculture is a strategic priority. 

Smallholder farmers produce 70% of the 
world’s food and make up 85% of the 
world’s farmers. Most grow their crops on 
less than two hectares and are often cut  
off from training so lack knowledge of how  
to maximise incomes by improving their 
agricultural practices. Many of our 
smallholder farmers are women.

Through our own supply chain, our suppliers 
and our NGO partners, we are providing 
help and training to 800,000 smallholders to 
enable them to adopt sustainable practices. 
This helps them to increase yields, increase 
profits, invest and become more competitive 

The tax Unilever pays is an 
important part of its wider 
economic impact and plays a 
key role in the development of 
countries where we operate. 
We are supportive of 
international tax reform and 
believe public trust in tax 
systems for companies is 
essential. We have published  
a set of global tax principles 
covering issues including 
transfer pricing, use of tax 
havens and relationships with 
tax authorities that represent 
good corporate practice. They 
also balance the interests of  
our various stakeholders.

23

Unilever Annual Report and Accounts 2014Strategic ReportSociety
CONTINUED

DOMESTOS – IMPROVING 
SANITATION AND SALES

Domestos has led our efforts on 
sanitation in partnership with UNICEF. 
Our brand, together with the Unilever 
Foundation, supports UNICEF’s 
Community Approaches to Total 
Sanitation (CATS) programme which 
aims to eliminate open defecation  
by changing people’s behaviour and 
promoting demand for sanitation. 
Domestos contributed 5% of its 
average proceeds from specially 
marked bottles on sale in certain 
markets to UNICEF. Domestos sales 
continue to grow strongly and were  
up 7.3% in 2014.

WATER, SANITATION AND HYGIENE
In his first Independence Day address in 
2014, Narendra Modi, India’s new Prime 
Minister, made a commitment that by 2019 
every Indian would have access to a toilet. 
The promise highlights that about 2.5 billion 
people globally are without access to 
adequate sanitation, good hygiene and safe 
drinking water. There are still 46 countries 
in the world where less than half the 
population has access to adequate 
sanitation facilities. 800,000 children die 
every year from diarrhoea caused by unsafe 
water, and poor sanitation and hygiene. 

Transformational change is needed to 
combat these issues. Unilever is uniquely 
placed to help because of our expertise in 
consumer behaviour change, our global 
reach and our portfolio of health and 

24

hygiene brands, including Domestos, 
Lifebuoy and Pureit, our water purifier. 
However, bringing about widespread, 
sustainable behaviour change is not 
something we can do alone, so we need to 
work closely with governments, NGOs, 
academia and funding partners to increase 
our reach and impact.

In 2014 we committed to help 25 million 
people gain improved access to a toilet  
by 2020. By helping people who don’t  
have a toilet to get one and by promoting  
the benefits of using a clean toilet, we will 
open new markets and drive demand for 
our products.

Lifebuoy has long championed the health 
benefits of handwashing with soap and  
aims to change the hygiene behaviour of  
1 billion consumers across Asia, Africa 
and Latin America. To achieve this 
ambition, we have to find ways to scale up 
our programmes: we need to develop 
lower cost, mass-scale behaviour change 
approaches and expand our partnerships 
and co-investment models. Lifebuoy  
has enjoyed four years of sequential 
double-digit sales growth. 

EMPOWERING WOMEN
Women are the majority of our consumer 
base and their purchasing decisions are 
pivotal to our growth. They are strongly 
represented in our agricultural supply 
chains and in the distribution of our brands 
to market. At the same time we are a large 
employer and need the best available talent 
to succeed in our business goals.

But women around the world face 
discrimination and disadvantage, lack 
access to skills and training, and face 
obstacles to economic participation. 

Our approach starts with respect for  
the rights of women, such as safety,  
and extends to their promotion as well  
as helping to develop skills and open 
opportunities, both in our own operations, 
where 43% of managers are women, and  
in our value chain.

To this end we are implementing the UN 
Women’s Empowerment Principles across 
our business. These principles reinforce 
the direct action we are also taking as  
a business.

We believe we can create a 
brighter future for our children. 
Project Sunlight is a growing 
community of people who 
believe it is possible to build  
a world where everyone lives 
well and lives sustainably.  
The campaign continues to 
engage people in programmes 
that can help to contribute  
to a #brightfuture – almost  
180 million ‘acts of sunlight’ 
were pledged by the end of 
December 2014.

  www.projectsunlight.com

For instance in Sekondi, Ghana, a  
three-day workshop by the Unilever Ghana 
Foundation taught 60 women how to think 
and act like entrepreneurs, coached them 
in bookkeeping procedures, and cash and 
working capital management. This brings 
to more than 700 the number of women 
trained in Ghana and supports Unilever’s 
commitment to empower 5 million  
women by 2020. 

To date we have trained and recruited  
more than 3,400 women from nearly 1,100 
villages in Pakistan as part of the Guddi Baji 
(‘Good Sister’) programme. This initiative 
helps increase sales as well as generating 
sustainable incomes for women through 
the sale of Unilever hygiene and personal 
care brands and through the provision of 
beauty services to other local women. 

In India, recruiting and training more 
women entrepreneurs (Shakti Ammas)  
were central to our rural expansion in  
2014, reaching more remote villages.

Our programmes also help young women 
and men. Our Wall’s team has developed a 
youth employment programme, known as 
‘Feet on the Street’, to help tackle the youth 
jobless rate in Europe while driving our 
growth agenda by bringing ice cream to  
the streets. Wall’s provides tools and 
equipment, such as trikes or push carts and 
freezers, to enable a micro-entrepreneur  
to run his or her own mini-business selling  
ice cream and also to provide young people 
with their first job experience. In Portugal, 
Spain and Italy, 250 seasonal jobs were  
also created to enhance livelihoods while 
boosting ice cream sales. Our ambition is to 
have 50,000 micro-entrepreneurs by 2020 
with a potential contribution to turnover of 
more than €100 million.

Unilever Annual Report and Accounts 2014Strategic Report 
Our People

Future Leaders League started with 
teams from ten countries competing  
in 2013. In 2014 this was increased to 
teams from 22 countries.

UNILEVER 2020 
Critical to our success are leaders 
equipped to deliver our Vision and USLP. 
Our new leadership programme, UL2020, 
based at the Four Acres site, is designed to 
meet this need by developing leaders with 
the insight and imagination to anticipate 
the challenges and opportunities in the 
world of 2020. 

Guided and supported by some of  
the world’s top thought leaders, UL2020 
identifies some of Unilever’s most critical 
challenges and asks small, diverse 
leadership teams to create solutions. 
These projects, called Purpose to Impact 
Initiatives, are structured programmes 
that deliver individual and wider business 
development consistent with our 
commercial and social aims. 

Recent programmes have focused on  
topics such as the Muslim consumer 
opportunity, leveraging mobile for  
our business, and linking business 
development and job creation. UL2020  
is unlocking groundbreaking ways of 
working and new leadership skills,  
while delivering results that help to  
define our future. 

UNILEVER HEROES

Every year, our people nominate 
‘Unilever heroes’ for work that brings 
our Purpose to life. Anila Gopal, Global 
Social Mission Manager for Lifebuoy, 
based in India, is a Unilever hero. She  
is helping to run the world’s largest 
handwashing behaviour change 
programme that demonstrates how 
using soap could help save children 
from deadly, but preventable, diseases. 

25

To achieve Unilever’s Vision of doubling  
the size of its business, reducing its 
environmental footprint and increasing its 
positive social impact, we need to ensure  
the talent in the business today can realise 
these ambitions in future.

Some years ago we set three priorities for 
the development of our employees around 
the world. They were to:

•  build depth of capability and leadership;
•  live our values and build a performance 

culture; and

•  build an agile, flexible and diverse 

organisation.

These priorities still underpin everything 
we do. Our people are also the embodiment 
of the Unilever Sustainable Living Plan 
(USLP) – without their commitment and 
belief, the business could not achieve the 
plan’s three main goals of improving health 
and well-being, reducing our environmental 
impact and enhancing livelihoods. More 
than 75% of employees say they can 
contribute to the USLP in their roles and 
help realise our Vision.

BUILDING TALENT AND LEADERS  
FOR THE FUTURE 
Two growth drivers have been implementing 
a robust talent and leadership programme 
suitable for a business doubling in size,  
and developing the necessary skills for  
the business. 

We support these with activities that 
together develop Unilever’s capability  
and leadership, and make it an agile, 
flexible and diverse organisation with  
the right values and culture.

Engagement scores among our managers 
who participated in our Global People 
Survey (GPS) in 2014 remain very high at 
75%, while engagement across our whole 
employee population has risen by two 
percentage points to 77% since last 
measured in 2012.

EMPLOYER OF CHOICE
Our status as Employer of Choice in the 
FMCG sector is at an all-time high. We enjoy 
this status in 32 countries around the world. 
This compares to just three in 2009 and 26  
in 2013.

NO.1

EMPLOYER OF CHOICE

Unilever is the No.1 most sought-after FMCG 
employer and is a Top 3 most sought-after 
global employer according to LinkedIn’s Most 
in Demand Employers Index 2014.

This independent measure reveals our 
success at engaging with future leaders 
which has been driven in part by our  
Future Leaders League. This is a global 
competition in which universities around 
the world send a representative team  
of undergraduates to our Four Acres 
campus in Singapore. They are each set  
a demanding case study to run one of our 
brands, which in 2014 was TRESemmé, 
with a strong sustainability theme. 

All participants interact with senior 
management, including our CEO, 
Paul Polman, and receive first-hand 
insights into business and leadership.  
They learn what it’s like to contribute  
to a business and build ideas. 

Unilever Annual Report and Accounts 2014Strategic ReportOur People
CONTINUED

PROVIDING FUEL FOR  
BUSINESS GROWTH
Key to this initiative has been delivering  
the Fit To Win programme. Activity has 
taken place throughout the business to 
make it leaner, more agile and more 
efficient with resources aligned behind  
the growth priorities.

We continued the implementation of 
Project Half for Growth which is how we 
have been simplifying the organisation  
and our work processes. It follows the 
principle of half the time, half the process, 
double the speed.

We identified key internal processes  
where time and effort could be reduced.  
A significant saving was the time spent on 
Performance & Development Planning 
assessments. By reducing and simplifying 
the number of steps involved, we saved  
an estimated 200,000 employee hours. 

Elsewhere, over 2013-14, there has been  
a 51% reduction in the number of internal 
reports prepared for leadership teams, 
releasing time to focus on more productive 
activity. We also simplified the GPS which 
we ask all employees to complete annually, 
enabling us to cut the time individuals 
spent completing the survey significantly.

In 2013 we successfully ran the Winning 
Together Campaign to drive more 
inclusive and efficient ways of working 
among teams in the organisation. Building 
on that, in 2014 we launched a second 
campaign called Time Saving Idea to 
make simplification a habit and 
encouraged employees to try simple 
time-saving ideas. As a result more than  
10,000 ideas were tried and rated by  
our employees. 

CAPABILITIES FOR THE FUTURE
During 2013-14 we completed 30 Talent  
& Organisation assessments in 69 
countries, across four categories and 
three functions, to identify global themes 
and risks that need addressing and the 
capabilities required.

Key issues include replenishing the  
talent pipeline as we promote people.  
We need new talent in the business and  
to accelerate their development. We need 
to improve mid-career attrition and 
female attrition. Improved maternity 
programmes have been introduced to 
address this latter issue.

We also invested in building the 
capabilities of our people across  
the business.

OUR SAFETY RECORD

strengthened travel standard that 
includes programmes and strategies 
specifically targeted at high and medium 
risk locations. By the middle of 2015,  
we will also have in place a mandatory 
global ban on using all hand-held and 
hands-free mobile phone devices while 
driving on company business.

This year saw considerable advancement 
in our behavioural-based approach to 
health and safety, with 84% of our 
manufacturing and 38% of our  
non-manufacturing sites now having 
rolled out the first phase of the BeSafE 
programme. This includes training  
79 master coaches and 91 trainers,  
who have in turn trained more than  
1,840 employees. 

2014 also saw some challenges. Our 
overall safety performance, as measured 
by the Total Recordable Frequency Rate 
(TRFR), increased slightly from 1.03 to 
1.05 per 1 million hours worked due to  
a spike in injury rates in the first quarter 
of the year. With a renewed focus on 
safety programmes and initiatives, in 
co-operation with our project partners, 
injury rates have been brought back  
down since the first quarter.

Our aim is to improve the safety and 
well-being not only of our employees,  
but also of the wider community in which 
Unilever operates, with our Vision Zero 
strategy – zero fatalities, zero injuries, 
zero motor vehicle accidents, zero 
process incidents, zero tolerance of 
unsafe behaviour and practices – serving 
as our foundation. To meet our 
commitments, we assess and reduce 
risk through a variety of programmes, 
including our continued work to address 
behaviour safety, process safety, safe 
travel and construction safety. 

In 2014, we introduced a step change in 
our Safe Travel programme. With more 
people on the road than ever before, 
including many in developing countries 
where there is a higher risk of car 
accidents, we released a revised and 

26

The Marketing Fit To Win programme  
put in place the DOIT approach which 
aims to drive greater interdependence  
and improved collaboration within the 
Marketing function. All our marketeers 
attended DOIT workshops to understand 
roles and relationships better. This is key 
to tackling barriers and achieving faster, 
brand-led growth.

In the supply chain we have taken a  
broad approach to building capabilities  
for our employees. This includes a  
host of skills development programmes 
for blue and white collar employees. 
Training in core skills is mandatory  
across 130 roles. Skill assessments are 
completed every two years and the data  
is used to understand and address 
specific gaps across roles, capabilities 
and geographies. 

We also ran a Manufacturing Leadership 
Development programme to improve the 
skills of our factory leaders who fulfil 
pivotal roles.

84%

BESAFE PROGRAMME 

By the end of 2014 we had rolled out the first 
phase of our BeSafE programme to 84%  
of our manufacturing sites and 38% of our 
non-manufacturing sites globally.

DIVERSITY
Women are Unilever’s core consumers, 
controlling nearly two thirds of consumer 
spending, so it’s important that we represent 
them in our workforce. In fact, 2014 marks 
five years since we began the process of 
building an agile and diverse Unilever and 
making sure we have the right gender 
balance throughout the organisation.

By the end of 2014, over 43% of our 
managers were women, up from 38%  
in 2010. The hard work we are doing to 
retain more women in our workforce by 
promoting flexible working, women’s 
networks, job shares and maternity and 
paternity support is paying benefit and  
will remain a focus area.

As at 31 December 2014, around 117,559 
(68%) of our global workforce of 172,471 
employees were male and 54,912 (32%) 
female. 

Unilever Annual Report and Accounts 2014Strategic ReportA PERFECT VILLAGE 

A team in Nigeria looked at how to 
bring the concept of a Perfect Village 
to life in Africa, embracing broad  
areas such as water, health, hygiene, 
nutrition, women’s empowerment and 
smallholder farming. They developed  
a strategy we can take forward 
globally. Their work took them from 
the classroom to the field as they 
brought their pilot programme to life. 

There is therefore both a business and a 
moral case for ensuring that human rights 
are upheld across our operations and our 
value chain. In giving effect to our Human 
Rights Policy Statement, we continue to 
raise awareness, build capacity and engage 
with others to address root causes and 
provide remedies where needed.

In 2014 we strengthened the enhancing 
livelihoods ambition of the USLP. An 
integral part of this is our implementation  
of the UN Guiding Principle on Business 
and Human Rights and our public reporting 
on this. We also committed to enhancing 

access to training and skills for women and 
to advancing women’s rights. A key aspect 
of this has been our safety programme for 
women and girls, with the involvement of 
men and boys, which we have begun at  
our tea plantation in Kericho, Kenya, in 
response to reports of sexual harassment 
in 2013. The programme is being rolled out 
to other locations. More information on our 
progress on women’s rights is in the Society 
section on pages 22 to 24, with full details  
to be published in our Sustainable Living 
Report 2014 which will be found on  
www.unilever.com/sustainable-living  
in May 2015.

However, challenges remain. We have not 
made sufficient progress among the top 
110 executive managers in the business, a 
group where just under 20% are women.  
If you include employees who are statutory 
directors of the corporate entities whose 
financial information is included in the 
Group’s 2014 consolidated accounts in  
this Annual Report and Accounts, the 
number increases to 592 males and 157 
(21%) females.

We are pleased though that 36% (five out  
of 14) of the Board are female which is over 
40% of the Non-Executive Directors.

MENTAL HEALTH AND RESILIENCE
In 2014 we paid particular attention to 
mental health initiatives. The rising 
incidence of mental ill health in the UK  
is reflected in our absence data. Help and 
support on nutrition, sleep, exercise and 
mindfulness all improve the day-to-day 
well-being of employees. A robust 
framework with support tools is now  
in place and is being rolled out across  
the organisation.

HUMAN RIGHTS 
In 2014 we published our Human Rights 
Policy Statement which contains over-
arching principles which are embedded into 
our policies and systems. A full version of 
the document can be read at www.unilever.
com/humanrightspolicystatement.

We believe that business can only flourish in 
societies where human rights are protected 
and respected. We recognise that business 
has the responsibility to respect human 
rights and has the ability to contribute to  
a positive impact on human rights.

This is an area of growing importance to 
our employees, shareholders, customers, 
consumers, the communities where we 
operate and civil society groups.

We promote human rights by 
upholding values and standards 
in our operations, with suppliers 
and through initiatives such as 
the UN Global Compact.

27

Unilever Annual Report and Accounts 2014Strategic ReportOur shareholders
Our shareholders

OUR TRACK RECORD

This Strategic Report lays out how 
Unilever’s business works, the highlights  
of 2014 and the underlying importance  
of the Unilever Sustainable Living Plan 
(USLP), to ensure that our business will 
remain relevant to future generations of  
consumers and investors. The following 
pages reveal how this adds up to 
sustainable value for shareholders.

Our financial growth model is based on 
applying all the levers of value creation. 
Underlying sales growth, core operating 
margin improvement and efficient financial 
management all contribute to growth in 
earnings per share and free cash flow, from 
which we pay dividends to our shareholders 
or reinvest in the business. We aim for 
these dividends to be attractive, growing 
and sustainable over time. 

The USLP is embedded into our 
business model. It helps to drive 
long-term shareholder value by: 
•  driving growth through 

innovations that bring new 
sustainability benefits to 
consumers and retailers;
•  reducing waste and energy  
and thereby saving cost; and
•  managing risk in our supply 

chain, for example by securing 
long-term sustainable 
sourcing of materials. 

Over the period 2010-14 underlying  
sales grew by an average of 4.9% per  
year, which was ahead of our markets,  
and core operating margin grew by an 
average of 0.25 percentage points per year. 
Core earnings per share has grown by an 

average of 9% per year at current exchange 
rates and 11% per year at constant 
exchange rates. We have delivered an 
average free cash flow of €3.5 billion. 
Dividends have increased by an average  
of 8% per year over this time.

EMERGING MARKETS

At Unilever we look to the future and what the consumer of tomorrow will need.  
This has inevitably drawn us to increase our business in emerging markets where 
population and consumption growth offer attractive opportunities. In 2014, 57% of  
our turnover was generated in emerging markets.

These markets also bring challenges. Performance can prove volatile as witnessed  
in 2014. Economies have slowed and exchange rates have weakened leading to a 
reduction in consumer spending.

That said, over time emerging markets have delivered Unilever a source of remarkably 
consistent growth. Over the past five years, emerging markets have generated 
underlying sales growth averaging 9% a year.

These markets are also among the most sensitive to environmental and social 
pressures brought about by growth in population and consumption and the activities  
of companies such as Unilever. That’s why our USLP goals are to improve health and 
well-being, reduce our environmental impact and enhance livelihoods through direct 
action and partnerships.

Underpinning our financial performance 
are our strong brands, with 13 €1 billion 
brands at our core, accounting for 53% of 
turnover, and 57% of our business is in the 
emerging markets which offer the greatest 
long-term growth opportunity. We have  
a ‘grow everywhere’ mindset with action  
in place to evolve our brand portfolio into 
more premium segments of existing 
markets, enter new geographies, and seek 
new consumers to add to the 2 billion we 
serve every day. 

Our growth model is enabled by a leaner, 
fitter, more agile Unilever, with costs being 
reduced through our supply chain efficiency 
programmes. These have been boosted  
by our low-cost business model initiative, 
which has delivered €450 million of savings 
since 2011.

Our supply chain was recognised in 2014 by 
Gartner as No.1 in the FMCG industry and 
the overall No.1 supply chain in Europe. Our 
go-to-market performance has sharpened. 
The on-shelf availability of our brands has 
improved 2.2% in 2014 with more than  
8.5 million shops now enrolled in our 
Perfect Stores programme. 

Our award-winning marketing expertise 
has positioned us well in the most popular 
media channels, be they traditional print 
and broadcast, online video and social 
media, or creating our own content for 
distribution through mobile devices in 
emerging markets. 

37%

Our efforts have been recognised and Unilever is No.1 in the Dow Jones Sustainability 
Index for Food, Beverage & Tobacco.

PORTFOLIO EVOLUTION

Personal Care is now our largest category at 
37% of sales. Unilever has been reclassified  
to the Personal Products subsector from the 
Food Products subsector by the Industry 
Classification Benchmark Panel. The 
reclassification provides a more accurate  
stock market definition for our business, 
reflecting our strategy to evolve the portfolio to 
ensure Unilever continues to deliver sustainable 
long-term returns for our shareholders. 

57%

TURNOVER FROM EMERGING MARKETS

Our average emerging markets growth over 
the period was 9%.

28

Unilever Annual Report and Accounts 2014Strategic ReportDEVELOPMENTS IN 2014

In March 2014 Unilever announced the issuance of our first ever green 
sustainability bond which raised £250 million. The fixed rate notes pay 
a coupon of 2% and are due for repayment in 2018. The proceeds are 
being deployed on projects which support the achievement of the goals 
of the USLP in reducing greenhouse gas emissions, water usage and 
production of waste.

We are also taking action to make sure  
that we get the most out of our core 
business by making sharper choices within 
our existing category portfolio and 
addressing areas of under-performance. 
For example, we have set a clear target to 
double our core operating margin in Home 
Care over the coming years, as this is a 
category where profitability is relatively  
low. We also announced a new stand-alone 
business unit for European and North 
American spreads, where turnover has 
been declining. The new unit, called Baking, 
Cooking and Spreading, will be fully in place 
by the middle of 2015. It will bring greater 
focus, address new growth opportunities, 
and has a clear objective to stabilise sales 
while maintaining strong cash delivery.

In June 2014 we sold the Ragu and Bertolli 
pasta sauces business in North America 
for approximately US $2.15 billion to 
Mizkan Group. In Europe we disposed of 
our meat snacks business to Jack Link’s. 
We also sold our Royal pasta brand in  
the Philippines for US $48 million and  
our Slim.Fast business in the US. 

On the acquisition front, in March 2014  
we bought a majority stake in the Qinyuan 
Group, a leading Chinese water purification 
business. Qinyuan generated sales of  
€163 million in the year to 31 December 
2014.

In December 2014 we bought Talenti Gelato 
& Sorbetto in the US. Founded in 2003, 
Talenti has grown into the best-selling 
packaged gelato in the US with products 
made from the finest ingredients, using 
artisanal methods. Talenti generated sales 
of more than US $126 million in the year to 
31 December 2014. We also committed to 
acquire the skin cleansing brands Camay, 
globally, and Zest outside North America 
and the Caribbean. Our Mexican market 
position will be a particular beneficiary  
of these deals.

Our long-term track record of delivery for 
shareholders continued during 2014 despite 
some significant challenges in the business 
environment. These included continued 
weak consumer demand in developed 
markets, slowing demand in emerging 
markets and currency devaluations in many 
countries. The resilience of our business 
and the broad nature of our brand portfolio 
and geographic reach enabled us to deliver 
a year of steady progress in slower markets. 

In a lower growth environment we  
stepped up our cost savings initiatives.  
We accelerated Project Half for Growth 
which is simplifying the business and 
reducing costs, particularly in overheads. 
As a result we were able to continue to 
invest in sustained brand and marketing 
investment and deliver underlying sales 
growth ahead of our markets and a further 
improvement in core operating margin. 

We took action to reshape our portfolio to 
ensure we have the right mix of brands to 
address growth opportunities today and  
in the future.

Continuing our policy of enhancing 
earnings for shareholders with a 
more simple capital structure, we 
announced in May 2014 the £715 
million purchase of rights left in 
family trusts by Lord Leverhulme. 
These were convertible in 2038 
into 70,875,000 Unilever PLC 
ordinary shares and were bought 
for the equivalent of £10.09 per 
share. We estimate that 
annualised core earnings per 
share will be enhanced by 2%  
as a result.

29

Unilever Annual Report and Accounts 2014Strategic ReportOur shareholders
Our shareholders
CONTINUED
CONTINUED

OUR FINANCIAL GROWTH MODEL 

We continued to deliver shareholder value in 2014, despite the lower  
growth environment, as we applied all the levers of value creation.

UNDERLYING 
SALES 
GROWTH

Underlying sales grew 2.9%, driven by a 1.0% improvement in underlying volume and a 1.9% rise in 
underlying price. This growth was ahead of our markets which grew around 2.5% with volumes flat. 
Broad-based growth in emerging markets across our categories offset a decline in Europe, where 
sales of margarine were down as consumers spread less. 

CORE 
OPERATING 
MARGIN

Our core operating margin increased by 0.4 percentage points largely driven by improvements in 
efficiency through our Project Half for Growth initiative, which generated more than €250 million of 
savings in 2014 and is on track to exceed our annualised target of €500 million savings. Brand and 
Marketing Investment was sustained at the level of last year. 

EARNINGS
PER SHARE

As a result of all these actions, our core earnings per share rose to €1.61, an increase of 2.0%.  
This was despite currency translation headwinds of close to 9%. At constant exchange rates, EPS  
grew by 11%.

FREE 
CASH FLOW

Free cash flow was €3.1 billion in 2014 compared with €3.9 billion in 2013. This measure excludes the 
cash proceeds from disposals but includes tax on disposal profits which was €0.8 billion. Adjusting 
for that, free cash flow would be €3.9 billion. Our cash performance was underpinned by our 
continued focus on capital discipline. Our net capital expenditure of €2.0 billion, or 4.2% of turnover, 
reflects the investment in capacity to support our growing business and was consistent with 2013. 
Working capital also ended the year in line with the prior year.

DIVIDENDS
In April Unilever announced an increase in the quarterly 
dividend to €0.2850 giving a total payout during 2014 of  
€1.12 per share. Dividends increased by 7% in 2014.  
Dividends have increased by an average of 8% per year  
in the last five years.

SHARE PRICE
Our NV shares closed more than 11% higher than the prior year 
while PLC shares closed 6% higher. Over the period 2010-14 
our NV share price has grown 43% while PLC shares have 
grown 32%. Total Shareholder Return, which includes the 
increase in both the share price and the dividends, was 18%  
in 2014 and 79% over the last five years. 

SHARES 2010-14

35

30

25

20

15

2010

2011

2012

2013

2014

NV shares (€)

PLC shares (£)

FINANCIAL MANAGEMENT
We continued to follow our financial strategy of maintaining a strong balance 
sheet, equivalent to a ‘strong single A’ credit rating. This provides the financial 
flexibility to fund investments in the business and acquisitions, and at the 
same time allows our weighted cost of capital to benefit from the lower cost  
of debt compared with equity.

30

Unilever Annual Report and Accounts 2014Strategic ReportFinancial Review 2014

FINANCIAL OVERVIEW 2014

CONSOLIDATED INCOME STATEMENT
Turnover at €48.4 billion decreased 2.7%, including a negative impact from both foreign exchange,  
of 4.6%, and acquisitions net of disposals of 0.9%. Underlying sales growth was 2.9% (2013: 4.3%), 
balanced between volume growth of 1.0% (2013: 2.5%) and pricing of 1.9% (2013: 1.8%). Emerging 
markets, consistent at 57% of total turnover, were down 2.2% at reported exchange rates, with 
underlying sales growth of 5.7% versus 8.7% in the prior year. Developed markets underlying sales 
declined by 0.8%. Globally, our markets grew by around 2.5% with flat volumes.

Core operating margin was up 0.4 percentage points to 14.5%. Gross margin declined by 0.2 
percentage points to 41.4%. This was driven by increased costs in emerging markets, largely currency 
related, partly offset by pricing, savings and margin-accretive innovation. Commodity costs increased 
around 4%, at constant exchange rates, as devaluing currencies have imported inflation into local raw 
material production partially offset by cost savings. 

Significant efficiencies in the cost of producing advertising allowed us to increase our share of  
spend while maintaining brand and marketing investment at 14.8%. Overheads were reduced by  
0.6 percentage points largely due to saving initiatives such as Project Half for Growth and some 
favourable one-off items such as property sales in India.

Operating profit was €8.0 billion, compared with €7.5 billion in 2013, up 6%. The increase was driven  
by non-core items which were a net credit of €960 million (2013: €501 million). Included within 
non-core items was the gain on disposal of the Ragu and Bertolli pasta sauces business and the  
Bifi and Peperami brands. We sold the Slim.Fast business and recognised an impairment charge  
of €305 million on the related assets within non-core items.

Highlights for the year ended 31 December

Turnover (€ million)
Operating profit (€ million)
Core operating profit (€ million)*
Profit before tax (€ million)
Net profit (€ million)
Diluted earnings per share (€)
Core earnings per share (€)*

2014

2013

48,436
7,980
7,020
7,646
5,515
1.79
1.61

49,797
7,517
7,016
7,114
5,263
1.66
1.58

%  
change

 (2.7)
6
–
7
5
8
2

The cost of financing net borrowings in 2014 was €383 million versus €397 million in 2013. The average 
interest rate on borrowings was 3.5% and the average return on cash deposits was 3.8%. Pensions 
financing was a charge of €94 million versus a charge of €133 million in the prior year. 

The effective tax rate was 28.2%, higher than 26.4% in 2013 due to the impact of business disposals. 
Our longer term expectation remains around 26%.

Net profit from joint ventures and associates, together with other income from non-current 
investments, contributed €143 million compared to €127 million in 2013. Diluted earnings per share  
for the full year was up 8% at €1.79. Core earnings per share were €1.61, up 2% from €1.58 in 2013  
after a 9% currency headwind. 

The independent auditors’ reports issued by KPMG Accountants N.V. and  
KPMG LLP, on the consolidated results of the Group, as set out in the financial 
statements, were unqualified and contained no exceptions or emphasis of matter. 
For more details see pages 79 to 83 of the Governance and Financial Report.

The consolidated financial statements have been prepared in accordance with 
IFRS. The critical accounting policies and those that are most significant in 
connection with our financial reporting are set out in note 1 on pages 88 and 89 
of the Governance and Financial Report and are consistent with those applied 
in 2013. 

*  Certain measures used in our reporting are not defined under IFRS. For further information about these measures, 

please refer to the commentary on non-GAAP measures on pages 34 and 35.

31

Unilever Annual Report and Accounts 2014Strategic ReportFinancial Review 2014
CONTINUED

PERSONAL CARE

2014

2013

%
Change

FOODS

2014

2013

Turnover (€ million)
Operating profit (€ million)
Core operating profit (€ million)

17,739
3,259
3,325

18,056
3,078
3,206

(1.8)
5.9
3.7

Turnover (€ million)
Operating profit (€ million)
Core operating profit (€ million)

12,361
3,607
2,305

13,426
3,064
2,377

Core operating margin (%)

18.7

17.8

0.9

Core operating margin (%)

Underlying sales growth (%)
Underlying volume growth (%)
Effect of price changes (%)

3.5
1.2
2.3

7.3
5.5
1.7

Underlying sales growth (%)
Underlying volume growth (%)
Effect of price changes (%)

18.6

(0.6)
(1.1)
0.6

17.7

0.3
(0.6)
0.9

%
Change

(7.9)
17.7
(3.0)

0.9

KEY DEVELOPMENTS
•  Personal Care delivered another year of underlying growth, although 
exchange rate movements (5.0%) led to turnover decreasing on last 
year. Underlying sales growth, at 3.5%, remained above our markets 
which slowed to around 3% for the year. Volume growth was lower 
than the previous year due to the slowdown of global markets and 
high competitive intensity. Growth benefited from a strong set of new 
product launches such as the Dove Advanced Hair Series and 
compressed deodorants in Europe.

•  Core operating profit improved by €119 million over the prior year 
despite a €300 million reduction from exchange rate movements. 
Underlying sales growth contributed €189 million while improved 
margin added €230 million. Margin improvement was driven by  
our savings programmes, an improved mix from margin accretive 
innovation and savings in the cost of producing advertising, which  
is highest in Personal Care.

KEY DEVELOPMENTS
•  Foods turnover declined primarily due to exchange rate 

movements (3.9%) and business disposals (3.6%) including the 
Ragu and Bertolli pasta sauces business. Savoury and dressings 
both grew but spreads declined due to lower consumer demand 
for margarine in Europe and North America. We gained market 
share in margarine but this was insufficient to offset the decline  
of the category which also saw price deflation in a benign 
commodity cost environment.

•  Core operating profit was €72 million lower than the prior  

year after a €95 million adverse impact from exchange rates,  
a reduction of €105 million from disposals and a €23 million 
reduction from declining underlying sales. Improved margin 
added €152 million driven by savings in supply chain costs  
and our overheads reduction programme, particularly in  
Europe where we have a large Foods business.

REFRESHMENT

Turnover (€ million)
Operating profit (€ million)
Core operating profit (€ million)

Core operating margin (%)

Underlying sales growth (%)
Underlying volume growth (%)
Effect of price changes (%)

2014

2013

9,172
538
811

8.8

3.8
2.0
1.8

9,369
851
856

9.1

1.1
(1.8)
2.9

%
Change

(2.1)
(36.8)
(5.3)

HOME CARE

Turnover (€ million)
Operating profit (€ million)
Core operating profit (€ million)

(0.3)

Core operating margin (%)

Underlying sales growth (%)
Underlying volume growth (%)
Effect of price changes (%)

%
Change

2.4
9.9
0.3

(0.1)

2014

2013

9,164
576
579

6.3

5.8
2.4
3.4

8,946
524
577

6.4

8.0
5.7
2.1

KEY DEVELOPMENTS
•  Refreshment turnover declined due to exchange rate movements 
(4.6%) and business disposals (1.6%), primarily Slim.Fast, offset by 
acquisitions of 0.4%, primarily Talenti Gelato & Sorbetto. Underlying 
sales growth was driven by good volume growth in ice cream due to 
a strong innovation programme. The more premium brands like 
Ben & Jerry’s and Magnum grew particularly well. Cornetto also 
had a strong year with multi-media advertising building the core 
brand and new smaller products launched at lower price points.  
Tea grew, with a better performance in the US offsetting weaker 
sales in Russia and Poland.

•  Core operating profit was €45 million lower than the prior year  

due to underlying sales growth, which added €80 million, offset by  
a €73 million adverse impact of exchange rates and a €41 million 
reduction due to disposals. Margins declined, reducing profit by  
€11 million, as higher dairy and chocolate prices were not fully 
recovered by pricing and savings.

KEY DEVELOPMENTS
•  Home Care turnover showed strong underlying growth, supported 
by the impact of the Qinyuan acquisition in March of 1.8%, but this 
was partially offset by exchange rate movements (4.8%). This is 
the result of a strong portfolio of brands across price points,  
the depth of our distribution and sustained investment in product 
performance. We have successfully extended the Omo brand into 
Saudi Arabia and the Gulf, and we have launched a range of Omo 
stain removers and pre-treaters in Brazil. 

•  Core operating profit at €579 million was broadly unchanged  
on last year after an adverse €84 million from exchange rates  
was offset by underlying sales growth adding €100 million with 
acquisitions adding €5 million. Decreasing margin reduced profit 
by €19 million as gross margins were impacted by cost increases 
from weaker currencies in emerging markets which were not fully 
offset by pricing and savings. There was a strong improvement in 
the second half of the year, which was boosted by gains from 
property sales in India.

32

Unilever Annual Report and Accounts 2014Strategic Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CASH FLOW

Net cash flow from operating 
activities and free cash flow 
were down by €0.8 billion mainly 
due to tax on disposal profits 
which were €0.8 billion versus 
€0.2 billion in 2013. Year-end 
working capital was in line with 
the prior year. Our net capital 
expenditure of €2.0 billion, or 
4.2% of turnover, reflects the 
investment in capacity to 
support our growing business. 

€ million
2014

€ million
2013

Goodwill and intangible assets
Other non-current assets
Current assets

Total assets

Current liabilities
Non-current liabilities

Total liabilities

Shareholders’ equity
Non-controlling interest

Total equity

Total liabilities and equity

€ million
2014

€ million
2013

22,174
13,506
12,347

20,904
12,487
12,122

48,027

45,513

19,642
14,122

17,382
13,316

33,764

30,698

13,651
612

14,344
471

14,263

14,815

48,027

45,513

Operating profit 
Depreciation, amortisation and impairment
Changes in working capital
Pensions and similar obligations less payments
Provisions less payments
Elimination of (profits)/losses on disposals 
Non-cash charge for share-based compensation
Other adjustments

7,980
1,432
8
 (364)
32
 (1,460)
188
38

7,517
1,151
200
 (383)
126
 (725)
228
 (15)

Cash flow from operating activities

7,854

8,099

Income tax paid
Net capital expenditure
Net interest and preference dividends paid

Free cash flow

 (2,311)
 (2,045)
 (398)

 (1,805)
 (2,027)
 (411)

3,100

3,856

Net cash flow (used in)/from investing activities

 (341)

 (1,161)

Net cash flow (used in)/from financing activities

 (5,190)

 (5,390)

The net outflow from investing activities was €0.8 billion lower  
than the previous year. While net capital expenditure and interest 
were broadly unchanged, the net inflow of acquisitions, disposals 
and other investing activities increased €0.8 billion compared with 
2013. The increase was principally driven by the disposal of the 
Ragu and Bertolli pasta sauces business partially offset by the 
acquisition of Qinyuan and Talenti Gelato & Sorbetto.

Net cash outflow from financing activities was €0.2 billion lower 
than the prior year. Of the €5.2 billion outflow, €3.2 billion was used 
to fund our dividend payments and €0.9 billion to purchase the 
rights left in trust by the first Viscount Leverhulme. The prior year 
included €2.5 billion in relation to the acquisition of an increased 
stake in Hindustan Unilever Limited as well as an increase in 
borrowings of €1.3 billion, which was flat in 2014.

BALANCE SHEET
In the year to December 2014, Unilever’s combined market 
capitalisation rose from €83.8 billion to €93.9 billion.

Goodwill and intangible assets increased by €1.3 billion mainly due 
to business acquisitions and currency movements. All material 
goodwill and indefinite-life intangible assets have been tested for 
impairment. An impairment charge of €0.3 billion was recognised 
assets related to the Slim.Fast business as part of the disposal. 
Increases in other non-current assets of €1.0 billion were driven  
by capital expenditure and favourable currency movements.

Current assets were up €0.2 billion largely due to the impact  
of currency. Cash and cash equivalents on the balance sheet 
amounted to €2.2 billion compared to €2.3 billion at the end of 
2013. Closing net debt was €9.9 billion versus €8.5 billion as at 31 
December 2013. The increase was driven by payment of dividends, 
the repurchase of the Leverhulme Estate shares and adverse 
currency movements, offset by free cash flow generated by 
operations and net cash inflow from acquisitions and disposals.

Current liabilities were €2.3 billion higher mainly driven by  
an increase in current financial liabilities of €1.4 billion due  
to bonds maturing in 2015 and by the impact of currency and  
other underlying movements of €0.9 billion.

Non-current liabilities (excluding pensions) were broadly flat with 
increases as a result of currency offset by a decrease in financial 
liabilities due to the bond movements noted above. During the year 
the following bonds matured and were repaid: (i) US $750 million 
3.65%, (ii) Renminbi 300 million 1.15%, and (iii) £350 million 4.00%. 
On 20 February 2014, we issued Renminbi 300 million 2.95% fixed 
rate notes due February 2017. On 19 March 2014 we issued  
£250 million 2% fixed rate notes due December 2018. 

The net movement in assets and liabilities for all pension 
arrangements during the year was as follows:

€ million
2014

1 January
Current service cost
Employee contributions
Actual return on plan assets (excluding interest)
Net interest cost
Actuarial loss
Employer contributions
Currency retranslation
Other movements(1)
31 December

 (1,977)
 (259)
16
1,316
 (94)
 (3,026)
537
 (137)
53
 (3,571)

(1)  Other movements relate to special termination benefits, past service costs 
including losses/(gains) on curtailment, settlements and reclassification 
of benefits. For more detail see Governance and Financial Report note 4B 
on page 96.

The overall net liability for all pension arrangements was  
€3.6 billion at the end of 2014, up €1.6 billon from the end of 2013. 
The increase in the net obligation reflects the impact of changes  
in actuarial assumptions, largely due to decreases in the discount 
rates, partially offset by returns on plan assets. Cash expenditure 
on pensions was €0.7 billion, the same as in the prior year. 

33

Unilever Annual Report and Accounts 2014Strategic Report 
 
 
Financial Review 2014
CONTINUED

FINANCE AND LIQUIDITY
We concentrate cash in the parent and central finance companies 
for maximum flexibility. These companies provide loans to our 
subsidiaries that are also funded through retained earnings and 
third-party borrowings. We maintain access to global debt  
markets through an infrastructure of short and long-term debt 
programmes. We make use of plain vanilla derivatives, such  
as interest rate swaps and foreign exchange contracts, to help 
mitigate risks. More detail is provided on pages 114 to 119 of our 
Governance and Financial Report. 

Approximately €1.7 billion (or 81%) of the Group’s cash and cash 
equivalents are held in foreign subsidiaries which repatriate 
distributable reserves on a regular basis. For most countries this  
is done through dividends free of tax. In a few countries we face 
cross-border foreign exchange controls and/or other legal 
restrictions that inhibit our ability to make these balances available 
in any means for general use by the wider business. The amount of 
cash held in these countries was €452 million (2013: €243 million, 
2012: €220 million). The cash will generally be invested or held  
in the relevant country and, given the other capital resources 
available to the Group, does not significantly affect the ability  
of the Group to meet its cash obligations.

We closely monitor all our exposures and counter-party limits. 
Unilever has committed credit facilities in place for general 
corporate purposes. The undrawn bilateral committed credit 
facilities in place on 31 December 2014 were US $6,550 million.

CONTRACTUAL OBLIGATIONS AT 31 DECEMBER 2014

€ million 

Total

Due 
within 
1 year 

Due in 
1-3 
years 

Due in
 3-5 
years 

Due in 
over 
5 years 

Total contractual 
obligations(1)

19,015

6,812

4,016

2,623

5,564

(1)  Included within total contractual obligations are long-term debt, interest 
on financial liabilities, operating lease obligations, purchase obligations 
for raw and packing materials and finished goods, finance leases and other 
long-term obligations (not including pensions).

Further details are set out in the Governance and Financial Report 
in the following notes to the consolidated financial statements: note 
10 on pages 105 and 106, note 15C on pages 112 and 113, and note 
20 on pages 124 to 125. Unilever is satisfied that its financing 
arrangements are adequate to meet its working capital needs for 
the foreseeable future. In relation to the facilities available to the 
Group, borrowing requirements do not fluctuate materially during 
the year and are not seasonal.

AUDIT FEES
Included within operating profit is €14 million (2013: €21 million) 
paid to the external auditor, of which €14 million (2013: €16 million) 
related to statutory audit services. Remuneration of the external 
auditor in respect of 2014 was payable to KPMG while in respect  
of 2013 it was payable to PricewaterhouseCoopers.

NON-GAAP MEASURES
Certain discussions and analyses set out in this Annual Report  
and Accounts include measures which are not defined by generally 
accepted accounting principles (GAAP) such as IFRS. We believe 
this information, along with comparable GAAP measurements, 
is useful to investors because it provides a basis for measuring 
our operating performance, ability to retire debt and invest in 
new business opportunities. Our management uses these financial 
measures, along with the most directly comparable GAAP financial 
measures, in evaluating our operating performance and value 
creation. Non-GAAP financial measures should not be considered 
in isolation from, or as a substitute for, financial information 
presented in compliance with GAAP. Non-GAAP financial 

34

measures as reported by us may not be comparable with 
similarly titled amounts reported by other companies. 

In the following sections we set out our definitions of the  
following non-GAAP measures and provide reconciliations 
to relevant GAAP measures:

•  underlying sales growth;
•  underlying volume growth;
•  core operating profit and core operating margin;
•  core earnings per share (core EPS);
•  free cash flow; and
•  net debt.

UNDERLYING SALES GROWTH (USG)
Underlying sales growth (USG) refers to the increase in turnover  
for the period, excluding any change in turnover resulting from 
acquisitions, disposals and changes in currency. The impact of 
acquisitions and disposals is excluded from USG for a period of  
12 calendar months from the applicable closing date. Turnover 
from acquired brands that are launched in countries where they 
were not previously sold is included in USG as such turnover is 
more attributable to our existing sales and distribution network 
than the acquisition itself. 

The reconciliation of USG to changes in the GAAP measure 
turnover is as follows:

TOTAL GROUP 

Underlying sales growth (%)
Effect of acquisitions (%)
Effect of disposals (%)
Effect of exchange rates (%)
Turnover growth (%)(a)

PERSONAL CARE 

Underlying sales growth (%)
Effect of acquisitions (%)
Effect of disposals (%)
Effect of exchange rates (%)
Turnover growth (%)(a)

FOODS 

Underlying sales growth (%)
Effect of acquisitions (%)
Effect of disposals (%)
Effect of exchange rates (%)
Turnover growth (%)(a)

REFRESHMENT 

Underlying sales growth (%)
Effect of acquisitions (%)
Effect of disposals (%)
Effect of exchange rates (%)
Turnover growth (%)(a)

2014
vs 2013

2013
vs 2012

2.9
0.4
(1.3)
(4.6)
(2.7)

4.3
–
(1.1)
(5.9)
(3.0)

2014
vs 2013

2013
vs 2012

3.5
–
(0.1)
(5.0)
(1.8)

7.3
–
(0.2)
(6.8)
(0.2)

2014
vs 2013

2013
vs 2012

(0.6)
–
(3.6)
(3.9)
(7.9)

0.3
–
(3.7)
(3.8)
(7.0)

2014
vs 2013

2013
vs 2012

3.8
0.4
(1.6)
(4.6)
(2.1)

1.1
0.1
–
(4.7)
(3.7)

Unilever Annual Report and Accounts 2014Strategic Report 
 
 
 
 HOME CARE 

Underlying sales growth (%)
Effect of acquisitions (%)
Effect of disposals (%)
Effect of exchange rates (%)
Turnover growth (%)(a)

2014
vs 2013

2013
vs 2012

5.8
1.8
–
(4.8)
2.4

8.0
0.1
–
(8.6)
(1.2)

(a) Turnover growth is made up of distinct individual growth components 
namely underlying sales, currency impact, acquisitions and disposals. 
Turnover growth is arrived at by multiplying these individual components 
on a compounded basis as there is a currency impact on each of the other 
components. Accordingly, turnover growth is more than just the sum of  
the individual components.

UNDERLYING VOLUME GROWTH (UVG)
Underlying volume growth (UVG) is part of USG and means, for the 
applicable period, the increase in turnover in such period calculated 
as the sum of (i) the increase in turnover attributable to the volume 
of products sold; and (ii) the increase in turnover attributable to the 
composition of products sold during such period. UVG therefore 
excludes any impact to USG due to changes in prices. 

The relationship between the two measures is set out below:

Underlying volume growth (%)
Effect of price changes (%)
Underlying sales growth (%)

2014
vs 2013

2013
vs 2012

1.0
1.9
2.9

2.5
1.8
4.3

CORE OPERATING PROFIT AND CORE OPERATING MARGIN
Core operating profit and core operating margin mean operating 
profit and operating margin, respectively, before the impact of 
business disposals, acquisition and disposal related costs, 
impairments and other one-off items, which we collectively term 
non-core items, due to their nature and frequency of occurrence.

FREE CASH FLOW (FCF)
Within the Unilever Group, free cash flow (FCF) is defined as cash 
flow from operating activities, less income taxes paid, net capital 
expenditures and net interest payments and preference dividends 
paid. It does not represent residual cash flows entirely available  
for discretionary purposes; for example, the repayment of principal 
amounts borrowed is not deducted from FCF. Free cash flow 
reflects an additional way of viewing our liquidity that we believe  
is useful to investors because it represents cash flows that could  
be used for distribution of dividends, repayment of debt or to fund 
our strategic initiatives, including acquisitions, if any.

The reconciliation of FCF to net profit is as follows:

Net profit
Taxation
Share of net profit of joint ventures/associates  
and other income from non-current investments 
Net finance costs
Depreciation, amortisation and impairment
Changes in working capital
Pensions and similar obligations less payments 
Provisions less payments
Elimination of (profits)/losses on disposals
Non-cash charge for share-based compensation
Other adjustments

€ million
2014

€ million
2013

5,515
2,131

5,263
1,851

(143)
477
1,432
8
(364)
32
(1,460)
188
38

(127)
530
1,151
200
(383)
126
(725)
228
(15)

Cash flow from operating activities

7,854

8,099

Income tax paid
Net capital expenditure
Net interest and preference dividends paid

Free cash flow

(2,311)
(2,045)
(398)

(1,805)
(2,027)
(411)

3,100

3,856

The reconciliation of core operating profit to operating profit  
is as follows:

Net cash flow (used in)/from investing activities
Net cash flow (used in)/from financing activities

(341)
(5,190)

(1,161)
(5,390)

Operating profit
Acquisition and disposal related cost
(Gain)/loss on disposal of group companies
Impairments and other one-off items

Core operating profit

Turnover
Operating margin
Core operating margin

€ million
2014

€ million
2013

7,980
97
(1,392)
335

7,020

7,517
112
(733)
120

7,016

48,436

49,797

16.5%
14.5%

15.1%
14.1%

NET DEBT
Net debt is defined as the excess of total financial liabilities, 
excluding trade and other payables, over cash, cash equivalents 
and current financial assets, excluding trade and other receivables. 
It is a measure that provides valuable additional information on the 
summary presentation of the Group’s net financial liabilities and is 
a measure in common use elsewhere. 

The reconciliation of net debt to the GAAP measure total financial 
liabilities is as follows:

Further details of non-core items can be found in note 3 on page 92 
of the Governance and Financial Report.

CORE EARNINGS PER SHARE
The Group also refers to core earnings per share (core EPS).  
In calculating core earnings, net profit attributable to shareholders’ 
equity is adjusted to eliminate the post tax impact of non-core 
items. Refer to note 7 on page 102 of the Governance and Financial 
Report for reconciliation of core earnings to net profit attributable 
to shareholders’ equity.

Total financial liabilities

Current financial liabilities 
Non-current financial liabilities 

€ million
2014

€ million
2013

(12,722)

(11,501)

(5,536)
(7,186)

(4,010)
(7,491)

Cash and cash equivalents as per balance sheet

2,151

2,285

Cash and cash equivalents as per  
cash flow statement
Add bank overdrafts deducted therein

Other current financial assets

Net debt

1,910
241

2,044
241

671

760

(9,900)

(8,456)

35

Unilever Annual Report and Accounts 2014Strategic Report 
 
 
 
 
 
 
Our principal risks

Our business is subject to risks and uncertainties. On the following pages we have identified risks that we regard as the most relevant 
to our business. These are the risks that we see as material to Unilever’s business and performance at this time. There may be other 
risks that could emerge in the future. Further details of risks and mitigating factors can be found on pages 49 to 53.

  pages 49 to 53 of the Governance and Financial Report

PRINCIPAL RISK

DESCRIPTION OF RISK

BRAND PREFERENCE
As a branded goods business, 
Unilever’s success depends on the 
value and relevance of our brands  
and products to consumers across  
the world and on our ability to  
innovate and remain competitive.

PORTFOLIO MANAGEMENT
Unilever’s strategic investment 
choices will affect the long-term 
growth and profits of our business.

SUSTAINABILITY
The success of our business depends 
on finding sustainable solutions to 
support long-term growth.

CUSTOMER RELATIONSHIPS
Successful customer relationships 
are vital to our business and 
continued growth.

TALENT
A skilled workforce is essential  
for the continued success of our 
business.

SUPPLY CHAIN
Our business depends on purchasing 
materials, efficient manufacturing  
and the timely distribution of 
products to our customers.

SAFE AND HIGH QUALITY 
PRODUCTS
The quality and safety of our products 
are of paramount importance for our 
brands and our reputation. 

SYSTEMS AND INFORMATION
Unilever’s operations are 
increasingly dependent on  
IT systems and the management  
of information. 

36

Consumer tastes, preferences and behaviours are constantly changing and Unilever’s ability  
to anticipate and respond to these changes and to continue to differentiate our brands and  
products is vital to our business.

We are dependent on creating innovative products that continue to meet the needs of our 
consumers. If we are unable to innovate effectively, Unilever’s sales or margins could be 
materially adversely affected.

Unilever’s growth and profitability are determined by our portfolio of categories, geographies and 
channels and how these evolve over time. If Unilever does not make optimal strategic investment 
decisions then opportunities for growth and improved margin could be missed.

Unilever’s Vision to double the size of our business while reducing our environmental footprint 
and increasing our positive social impact will require more sustainable ways of doing business. 
This means reducing our environmental footprint while increasing the positive social benefits of 
Unilever’s activities. We are dependent on the efforts of partners and various certification bodies 
to achieve our sustainability goals. There can be no assurance that sustainable business 
solutions will be developed and failure to do so could limit Unilever’s growth and profit potential 
and damage our corporate reputation.

Maintaining strong relationships with our customers is necessary for our brands to be well 
presented to our consumers and available for purchase at all times. 

The strength of our customer relationships also affects our ability to obtain pricing and  
secure favourable trade terms. Unilever may not be able to maintain strong relationships with 
customers and failure to do so could negatively impact the terms of business with the affected 
customers and reduce the availability of our products to consumers.

Our ability to attract, develop and retain the right number of appropriately qualified people is 
critical if we are to compete and grow effectively.

This is especially true in our key emerging markets where there can be a high level of  
competition for a limited talent pool. The loss of management or other key personnel or the 
inability to identify, attract and retain qualified personnel could make it difficult to manage the 
business and could adversely affect operations and financial results.

Our supply chain network is exposed to potentially adverse events such as physical disruptions, 
environmental and industrial accidents or bankruptcy of a key supplier which could impact our 
ability to deliver orders to our customers.

The cost of our products can be significantly affected by the cost of the underlying commodities and 
materials from which they are made. Fluctuations in these costs cannot always be passed on to the 
consumer through pricing.

The risk that raw materials are accidentally or maliciously contaminated throughout the supply 
chain or that other product defects occur due to human error, equipment failure or other factors 
cannot be excluded.

We interact electronically with customers, suppliers and consumers in ways which place ever 
greater emphasis on the need for secure and reliable IT systems and infrastructure and careful 
management of the information that is in our possession.

Disruption of our IT systems could inhibit our business operations in a number of ways, including 
disruption to sales, production and cash flows, ultimately impacting our results. 

There is also a threat from unauthorised access and misuse of sensitive information. Unilever’s 
information systems could be subject to unauthorised access or the mistaken disclosure of 
information which disrupts Unilever’s business and/or leads to loss of assets.

Unilever Annual Report and Accounts 2014Strategic ReportPRINCIPAL RISK

DESCRIPTION OF RISK

BUSINESS TRANSFORMATION
Successful execution of business 
transformation projects is key to 
delivering their intended business 
benefits and avoiding disruption  
to other business activities.

EXTERNAL ECONOMIC AND 
POLITICAL RISKS AND 
NATURAL DISASTERS
Unilever operates across the globe 
and is exposed to a range of external 
economic and political risks and 
natural disasters that may affect the 
execution of our strategy or the 
running of our operations.

TREASURY AND PENSIONS
Unilever is exposed to a variety of 
external financial risks in relation  
to Treasury and Pensions.

ETHICAL
Acting in an ethical manner, 
consistent with the expectations  
of customers, consumers and  
other stakeholders, is essential  
for the protection of the reputation  
of Unilever and its brands.

LEGAL AND REGULATORY
Compliance with laws and 
regulations is an essential part  
of Unilever’s business operations.

Unilever is continually engaged in major change projects, including acquisitions and disposals 
and outsourcing, to drive continuous improvement in our business and to strengthen our 
portfolio and capabilities.

Failure to execute such transactions or change projects successfully, or performance issues  
with third party outsourced providers on which we are dependent, could result in under-delivery 
of the expected benefits. Furthermore, disruption may be caused in other parts of the business.

Adverse economic conditions may result in reduced consumer demand for our products,  
and may affect one or more countries within a region, or may extend globally. 

Government actions such as fiscal stimulus, changes to taxation and price controls can impact 
on the growth and profitability of our local operations. 

Social and political upheavals and natural disasters can disrupt sales and operations.

In 2014, more than half of Unilever’s turnover came from emerging markets including Brazil, 
India, Indonesia, Turkey, South Africa, China, Mexico and Russia. These markets offer greater 
growth opportunities but also expose Unilever to economic, political and social volatility in  
these markets.

Changes to the relative value of currencies can fluctuate widely and could have a significant 
impact on business results. Further, because Unilever consolidates its financial statements in 
euros it is subject to exchange risks associated with the translation of the underlying net assets 
and earnings of its foreign subsidiaries.

We are also subject to the imposition of exchange controls by individual countries which  
could limit our ability to import materials paid in foreign currency or to remit dividends to 
the parent company.

Currency rates, along with demand cycles, can also result in significant swings in the prices 
of the raw materials needed to produce our goods.

Unilever may face liquidity risk, ie difficulty in meeting its obligations, associated with  
its financial liabilities. A material and sustained shortfall in our cash flow could undermine 
Unilever’s credit rating, impair investor confidence and also restrict Unilever’s ability to 
raise funds. 

We are exposed to market interest rate fluctuations on our floating rate debt. Increases in 
benchmark interest rates could increase the interest cost of our floating rate debt and increase 
the cost of future borrowings.

In times of financial market volatility, we are also potentially exposed to counter-party risks with 
banks, suppliers and customers.

Certain businesses have defined benefit pension plans, most now closed to new employees, 
which are exposed to movements in interest rates, fluctuating values of underlying investments 
and increased life expectancy. Changes in any or all of these inputs could potentially increase  
the cost to Unilever of funding the schemes and therefore have an adverse impact on profitability 
and cash flow.

Unilever’s brands and reputation are valuable assets and the way in which we operate, contribute 
to society and engage with the world around us is always under scrutiny both internally and 
externally. Despite the commitment of Unilever to ethical business and the steps we take  
to adhere to this commitment, there remains a risk that activities or events cause us to fall  
short of our desired standard, resulting in damage to Unilever’s corporate reputation and 
business results.

Unilever is subject to local, regional and global laws and regulations in such diverse areas 
as product safety, product claims, trademarks, copyright, patents, competition, employee  
health and safety, the environment, corporate governance, listing and disclosure, employment 
and taxes. 

Failure to comply with laws and regulations could expose Unilever to civil and/or criminal actions 
leading to damages, fines and criminal sanctions against us and/or our employees with possible 
consequences for our corporate reputation.

Changes to laws and regulations could have a material impact on the cost of doing business.  
Tax, in particular, is a complex area where laws and their interpretation are changing regularly, 
leading to the risk of unexpected tax exposure.

37

Unilever Annual Report and Accounts 2014Strategic ReportSummary Remuneration report

CHAIRMAN’S LETTER

DEAR SHAREHOLDERS,
I am pleased to report that our Remuneration Policy was adopted 
at the 2014 NV and PLC AGMs with strong levels of support and 
remains unchanged for 2015. 

REMUNERATION POLICY – AVAILABLE ON OUR WEBSITE
To simplify this year’s report we have chosen not to repeat our 
Remuneration Policy, which is available on our website. To reflect 
the reward decisions taken for 2015 by the Compensation 
Committee we have updated the supporting information in the 
remuneration policy table and other contextual information.

  www.unilever.com/ara2014/downloads

BUSINESS PERFORMANCE AND REMUNERATION 
OUTCOMES FOR 2014

ANNUAL BONUS – A YEAR OF RESILIENT PERFORMANCE
During the year Unilever faced an increasingly challenging 
external environment. In addition to fierce competition, we also 
saw weakening consumer demand across many parts of the 
world and increasing external volatility. The business responded 
to the combination of these events with resilience by heightening 
focus on cost control and margin improvement. Although our 
overall underlying sales growth lowered to 2.9% we continued to 
outperform our markets, as we have done consistently since  
Paul Polman’s appointment as CEO. Through rigorous control of 
overheads, we delivered a core operating margin improvement of 
0.4 percentage points despite adverse currency movements. With 
the quality of these results in mind, the Committee exercised its 
judgement to uplift the annual bonus outcome from 68% to 80%  
of target and decided to pay a bonus of 132% of salary (66% of 
maximum) to the CEO, Paul Polman, and a bonus of 88% of salary 
(59% of maximum) to the CFO, Jean-Marc Huët. The Committee 
believes that these awards fairly reflect the performance 
delivered in 2014. This consistency in performance delivery, now 
established over the last six years, shows that Unilever is building 
a more resilient company. We are better able to withstand the 
challenges of an increasingly uncertain business environment 
because we are moving towards a business model with long-term 
sustainability at its core.

GSIP AND MCIP – STRONG FINANCIAL PERFORMANCE 
OVER THE LAST THREE YEARS
Over the past three years, Unilever has again delivered very 
strong financial performance. Underlying sales growth during 
this period was 4.7% per annum. Core operating margin 
improvement over the period was an average of 0.37 percentage 
points per year, demonstrating management’s drive for consistent 
top and bottom line growth. Unilever has also generated very 
strong operating cash in the period, with cumulative operating 
cash flow of €15.5 billion. Total shareholder return (TSR) over this 
three-year period was below the performance of our peers, and, 
as a result, no part of the GSIP and MCIP awards related to TSR 
will vest. The Committee believes the outcomes of the long-term 
share incentive plans represent a fair reflection of Unilever’s 
underlying performance over the last three years. On the basis  
of this performance, the Committee determined that the GSIP 
awards to the end of 2014 together with MCIP awards, which were 
granted to Executive Directors for the first time in 2012, will vest 
at 121% of initial award levels (ie 61% of maximum for GSIP and 
81% of maximum awards for MCIP, which is capped at 150%).

38

EXECUTIVE DIRECTORS TURN DOWN SALARY INCREASES 
FOR 2015 
In our 2011 Directors’ Remuneration Report, the Committee  
drew shareholders’ attention to our concern that the CEO’s salary 
was positioned at the lower end of market practice compared  
to similar sized UK and European companies. At that time the 
Committee stated that it would look to make further increases,  
as appropriate, to address this over the next few years. Since 
then, largely at the CEO and CFO’s own insistence, we have 
consistently awarded less of a salary increase than we believed 
was merited by the performance of the Executive Directors. 
Having held their salaries steady for longer than intended and  
in view of the sustained track record of performance delivery,  
the Committee recommended, and the Boards approved, salary 
increases for the CEO and CFO with effect from January 2015.  
In making these recommendations the Committee considered  
the strong performance of Unilever and alignment, both to 
increases in pay for the broader employee population and 
externally. The CEO and CFO have turned down the salary 
increases recommended by the Committee for 2015. 

STRATEGIC LINKAGE OF REWARD TO BUSINESS 
PERFORMANCE
As in previous years, the Committee continues to use 
performance-based incentives to drive the business towards 
delivering sustainable long-term value for shareholders. For  
2015, the Committee has decided to focus on the importance of 
cash generation in an environment of lower global growth rates 
by replacing underlying volume growth with growth in free cash 
flow (FCF) as a performance measure for the annual bonus,  
in alignment with our strategy as set out earlier in this Report.  
FCF is a widely reported metric used to evaluate Unilever’s 
in-year performance. For our shareholders, cash is an important 
driver of value creation, allowing us to pay attractive and 
sustainable dividends while continuing to invest in the business. 

The performance measures for our long-term share incentive 
plans remain unchanged for the 2015-2017 performance cycle. 
Even though FCF is our primary cash measure, we use operating 
cash flow (OCF) as the cash measure in our long-term incentive 
plans as it better represents underlying long-term performance 
at constant exchange rates. To better describe long-term 
management performance, OCF is also adjusted to exclude the 
impact of cash inflows and outflows resulting from M&A activity 
and the impact of pension contributions and interest costs on  
external borrowings.

For reasons of commercial sensitivity, our practice is to disclose 
the target ranges for performance measures together with the 
outcomes of incentive plans at the end of the respective 
performance period. 

In 2015 the Committee plans to undertake a further review of our 
remuneration framework to ensure that it continues to be fully 
aligned with Unilever’s business strategy and enables us to 
respond quickly to the rapidly changing markets in which we 
operate. Specifically, we will be looking for opportunities to 
simplify reward arrangements and also to strengthen the linkage 
between executive pay and the creation of sustainable longer-
term shareholder value. To the extent that changes are proposed, 
the Committee will consult with key shareholders to get their 
feedback in advance of recommending changes to shareholders. 

Paul Walsh 
Chairman of the Compensation Committee

Unilever Annual Report and Accounts 2014Strategic ReportThe following sets out how Unilever’s Remuneration Policy, to be found at www.unilever.com/ara2014/downloads, was implemented in 2014. 
Further details of remuneration can be found on pages 62 to 77 of the Governance and Financial Report.

SINGLE FIGURE OF REMUNERATION IN 2014 FOR EXECUTIVE DIRECTORS (AUDITED)
The table below shows a single figure of remuneration for each of our Executive Directors, for the years 2013 (restated to reflect the final 
value of GSIP performance shares on the date of vesting) and 2014.

(A) Base salary (1)
(B) Fixed allowances and other benefits (2)
(C) Annual bonus

Long-term incentives

(D) MCIP matching shares – (required by UK law)
(E) GSIP performance shares – (required by UK law)

Long-term incentives (sub-total)
(F) Conditional supplemental pension (3)

Total remuneration paid – (required by UK law) (A+B+C+D+E+F)

(G) Share awards (required by Dutch law) (4)

Total remuneration paid – (required by Dutch law) (A+B+C+F+G)

Paul Polman 
CEO (UK)
(€’000)

Jean-Marc Huët 
CFO (UK)
(€’000)

2014

1,251
787
1,652
1,803
3,923
5,726
145

9,561

4,206

8,041

2013
(Restated)

1,189
700
1,864
n/a
3,798
3,798
138

7,689

4,069

7,960

2014

885
377
778
370
3,022
3,392
n/a

5,432

2,249

4,289

2013
(Restated)

841
594
879
n/a 
2,630
2,630
n/a

4,944

2,652

4,966

Where relevant, amounts for 2014 have been translated into euros using the average exchange rate over 2014 (€1 = £0.8071), excluding 
amounts in respect of long-term incentive plans which have been translated into euros using the exchange rate at vesting date (€1 = 
£0.7383). Amounts for 2013 have been translated into euros using the average exchange rate over 2013 (€1 = £0.8492), excluding amounts 
in respect of GSIP which have been translated into euros using the exchange rate at vesting date (€1 = £0.8351).

(1) Salary set in sterling and paid in 2014: CEO – £1,010,000 and CFO – £714,000.
(2) Includes the fixed allowance, medical insurance cover and actual tax return preparation costs, provision of death-in-service benefits and administration, 
payment to protect against difference between employee social security obligations in country of residence versus UK (not applicable to Jean-Marc Huët) 
and Paul Polman’s notional gain due to exercising his options under the Unilever 2005 Share Save Plan.

(3) Conditional supplemental pension provision agreed with Paul Polman on hiring, which is conditional on his remaining in employment with Unilever to age 60 and 

subsequently retiring from active service or his death or total disability prior to retirement. This was £117,123 based on 12% of a capped salary of £976,028 for 2014. 
(4) As per the Dutch requirements, these costs are non-cash costs and relate to the expenses recognised for the period following IFRS 2. This is based on share 

prices on grant dates, a 98% adjustment factor for GSIP shares and MCIP matching shares awarded in 2014, 2013 and 2012.

SINGLE FIGURE OF REMUNERATION IN 2014 FOR NON-EXECUTIVE DIRECTORS (AUDITED)
The table below shows a single figure of remuneration for each of our Non-Executive Directors, for the years 2013 and 2014.

Non-Executive Director
Michael Treschow(c)
Laura Cha
Louise Fresco(d)
Ann Fudge
Charles Golden(e)
Byron Grote(f)
Mary Ma
Sunil Bharti Mittal(g)
Hixonia Nyasulu
Sir Malcolm Rifkind
John Rishton
Feike Sijbesma
Kees Storm(h)
Paul Walsh(i)
Total

2014

Benefits(b)
€’000
3
–
–
11
–
–
–
–
–
–
–
1
3
2
20

Fees(a)
€’000
654
101
113
101
42
125
107
–
107
101
107
15
196
113
1,882

Total
remuneration
€’000
657
101
113
112
42
125
107
–
107
101
107
16
199
115
1,902

2013

Benefits(b)
€’000
1
–
–
17
14
2
–
–
12
–
–
n/a
–
–
46

Fees(a)
€’000
637
62
106
103
101
127
66
32
102
103
66
n/a
191
119
1,815

Total 
remuneration 
€’000
638
62
106
120
115
129
66
32
114
103
66
n/a
191
119
1,861

(a) This includes fees received from both NV in euros and PLC in sterling for 

both 2013 and 2014 respectively. Includes basic Non-Executive Director fee  
and Committee chairmanship and/or membership. 

(b) The only benefit received relates to travel by spouses or partners where 

(e) Chose not to put himself forward for re-election at the May 2014 AGMs.
(f) Chair, Audit Committee.
(g) Chose not to put himself forward for re-election at the May 2013 AGMs.
(h) Vice-Chairman and Chair of the Nominating and Corporate Governance 

they are invited by Unilever. 

(c) Chairman.
(d) Chair, Corporate Responsibility Committee.

Committee.

(i) Chair, Compensation Committee.

39

Unilever Annual Report and Accounts 2014Strategic Report 
Shareholder Information

FINANCIAL CALENDAR

ANNUAL GENERAL MEETINGS

NV

PLC

Date

Voting Record date

Voting and Registration date

1.30pm 29 April 2015

1.30pm 30 April 2015

1 April 2015

–

22 April 2015

28 April 2015

QUARTERLY DIVIDENDS
Dates listed below are applicable to all four Unilever listings (NV ordinary shares, PLC ordinary shares, NV New York shares,  
and PLC ADRs).

Quarterly dividend announced with 
the Q4 2014 results

Quarterly dividend announced with 
the Q1 2015 results

Quarterly dividend announced with 
the Q2 2015 results

Quarterly dividend announced with 
the Q3 2015 results

PREFERENTIAL DIVIDENDS – NV

6% and 7%

Announced 

NV NY and PLC ADR 
ex-dividend date

NV and PLC 
ex-dividend date

Record date

Payment date

20 January 2015

4 February 2015

5 February 2015

6 February 2015

11 March 2015

16 April 2015

22 April 2015

23 April 2015

24 April 2015

3 June 2015

23 July 2015

5 August 2015

6 August 2015

7 August 2015

9 September 2015

15 October 2015

28 October 2015

29 October 2015

30 October 2015

9 December 2015

Announced 

Ex-dividend date

Record date

Payment date

23 July 2015

6 August 2015

7 August 2015

9 September 2015

CONTACT DETAILS
Unilever N.V. and Unilever PLC  
100 Victoria Embankment  
London EC4Y 0DY 
United Kingdom 
Institutional Investors telephone +44 (0)20 7822 6830  
Any queries can also be sent to us electronically via  
www.unilever.com/resource/contactus 
Private Shareholders can email us at  
shareholder.services@unilever.com

SHARE REGISTRATION
THE NETHERLANDS
SGG Netherlands N.V.  
Claude Debussylaan 24 
1082 MD Amsterdam 
Telephone 
Telefax 
Website 
Email 

+31 (0)20 522 25 55 
+31 (0)20 522 25 00 
www.sgggroup.com  
registers@sgggroup.com

UK
Computershare Investor Services PLC  
The Pavilions 
Bridgwater Road  
Bristol BS99 6ZZ 
Telephone 
Telefax 
Website 
Email 

+44 (0)870 600 3977 
+44 (0)870 703 6101 
www.investorcentre.co.uk/contactus  
webcorres@computershare.co.uk

US
American Stock Transfer & Trust Company  
Operations Center  
6201 15th Avenue  
Brooklyn, NY 11219  
Toll-free number 
Direct dial 
Email 

+1 (800) 937-5449  
+1 718 921 8124 
DB@amstock.com

40

WEBSITE
Shareholders are encouraged to visit our website www.unilever.com 
which has a wealth of information about Unilever.

There is a section designed specifically for investors at  
www.unilever.com/investorrelations. It includes detailed coverage  
of the Unilever share price, our quarterly and annual results, 
performance charts, financial news and investor relations  
speeches and presentations. It also includes conference and  
investor/analyst presentations.

You can also view this year’s Annual Report and Accounts, and prior 
years’ Annual Review and Annual Report and Accounts documents,  
at www.unilever.com/investorrelations. 

PLC shareholders can elect to receive their shareholder 
communications such as the Annual Report and Accounts  
and other shareholder documents electronically by registering  
at www.unilever.com/shareholderservices.

PUBLICATIONS
The Strategic Report is only part of the Annual Report and Accounts 
2014 and, together with the governance section of the Governance and 
Financial Report, constitutes the report of the Directors within the 
meaning of Section 2:391 of the Dutch Civil Code. Copies of the 
Strategic Report, the Governance and Financial Report, and the public 
documents referred to below can be accessed directly or ordered 
through www.unilever.com/investorrelations.

UNILEVER ANNUAL REPORT AND ACCOUNTS 2014
The Unilever Annual Report and Accounts 2014 comprises the 
Strategic Report and the Governance and Financial Report which is 
available in English with figures in euros. It forms the basis for the 
Form 20-F that is filed with the United States Securities and Exchange 
Commission, which is also available free of charge at www.sec.gov.

QUARTERLY RESULTS ANNOUNCEMENTS
Available in English with figures in euros.

Unilever Annual Report and Accounts 2014Strategic Report 
 
 
 
 
 
 
CAUTIONARY STATEMENT
This document may contain forward-looking statements, including ‘forward-looking statements’ within the meaning of the United States Private Securities 
Litigation Reform Act of 1995. Words such as ‘will’, ‘aim’, ‘expects’, ‘anticipates’, ‘intends’, ‘looks’, ‘believes’, ‘vision’, or the negative of these terms and other 
similar expressions of future performance or results, and their negatives, are intended to identify such forward-looking statements. These forward-looking 
statements are based upon current expectations and assumptions regarding anticipated developments and other factors affecting the Group. They are not 
historical facts, nor are they guarantees of future performance.

Because these forward-looking statements involve risks and uncertainties, there are important factors that could cause actual results to differ materially 
from those expressed or implied by these forward-looking statements. Among other risks and uncertainties, the material or principal factors which cause 
actual results to differ materially are: Unilever’s global brands not meeting consumer preferences; Unilever’s ability to innovate and remain competitive; 
Unilever’s investment choices in its portfolio management; inability to find sustainable solutions to support long-term growth; customer relationships; the 
recruitment and retention of talented employees; disruptions in our supply chain; the cost of raw materials and commodities; the production of safe and high 
quality products; secure and reliable IT infrastructure; successful execution of acquisitions, divestitures and business transformation projects; economic  
and political risks and natural disasters; financial risks; failure to meet high and ethical standards; and managing regulatory, tax and legal matters. Further 
details of potential risks and uncertainties affecting the Group are described in the Group’s filings with the London Stock Exchange, Euronext Amsterdam and 
the US Securities and Exchange Commission, including in the Group’s Annual Report on Form 20-F for the year ended 31 December 2014 and the Annual 
Report and Accounts 2014. These forward-looking statements speak only as of the date of this document. Except as required by any applicable law or 
regulation, the Group expressly disclaims any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements 
contained herein to reflect any change in the Group’s expectations with regard thereto or any change in events, conditions or circumstances on which any  
such statement is based.

This document is not prepared in accordance with US GAAP and should not therefore be relied upon by readers as such. The Group’s Annual Report on  
Form 20-F for 2014 is separately filed with the US Securities and Exchange Commission and is available on our corporate website www.unilever.com. 

In addition, a printed copy of the Annual Report on Form 20-F is available, free of charge, upon request to Unilever, Investor Relations Department,  
100 Victoria Embankment, London EC4Y 0DY, United Kingdom. 

This report comprises regulated information within the meaning of Sections 1:1 and 5:25c of the Act on Financial Supervision (“Wet op het financieel toezicht 
(Wft)”) in the Netherlands.

The brand names shown in this report are trademarks owned by or licensed to companies within the Unilever Group. 

References in this document to information on websites (and/or social media sites) are included as an aid to their location and such information is not 
incorporated in, and does not form part of, the Annual Report and Accounts 2014 or Annual Report on Form 20-F with the exception of the explanations and 
disclaimers which can be accessed via KPMG’s website: www.kpmg.com/uk/auditscopeukco2014b, which is incorporated into the Auditor’s Report in the 
Annual Report and Accounts 2014 as if set out in full.

Designed and produced by Unilever Communications in conjunction with Addison Group at www.addison-group.net.

Photography by Samuel Olusegun Ajayi, Angga Aria, Oliver Edwards, Igor Emmerich, Philip Gatward, Angelo Giampiccolo, Michael Heffernan, Frans Lemmens, 
Atul Loke, Chris Moyse, Suwit Ngaokaew, Muhittin Tüylüce, Rian Ardi Wakito, Martin Wanyoike, Jessie Watford, Aht Yomyai, Yan Zhen, The Pack Shot Company 
and from the Unilever image library and content hub. 

Printed at Pureprint Group, ISO 14001. FSC® certified and CarbonNeutral®.

This document is printed on Amadeus 100% Recycled Silk. These papers have been exclusively supplied by Denmaur Independent Papers which has offset the 
carbon produced by the production and delivery of them to the printer.

These papers are 100% recycled and manufactured using de-inked post-consumer waste. All the pulp is bleached using an elemental chlorine free process 
(ECF). Printed in the UK by Pureprint using its alcofree® and pureprint® environmental printing technology. Vegetable inks were used throughout. Pureprint is 
a CarbonNeutral® company. Both the manufacturing mill and the printer are registered to the Environmental Management System ISO 14001 and are Forest 
Stewardship Council® (FSC) chain-of-custody certified.

If you have finished with this document and no longer wish to retain it, please pass it on to other interested readers or dispose of it in your recycled paper 
waste. Thank you.

FOR FURTHER INFORMATION ABOUT  
UNILEVER, PLEASE VISIT OUR WEBSITE:
WWW.UNILEVER.COM

BRINGING SANITATION TO THE WORLD’S POOREST CONSUMERS

In India around 600 million people, like Saritadevi (pictured*), do not have access to a toilet in 
their house, leaving them no choice but to use local fields. Unilever is committed to helping  
25 million people gain improved access to a toilet by 2020, by promoting the benefits of using 
clean toilets and making toilets accessible.

We are working with multiple partners, including UNICEF, to create sustainable approaches to 
better sanitation by promoting good hygiene practices to improve the health and well-being of 
communities and helping to create demand for access to toilets.

We are also working with Water & Sanitation for the Urban Poor (WSUP) to develop innovative 
sanitation businesses and promote hygiene communications to millions of the poorest 
consumers in Ghana, Bangladesh, Kenya and Zambia.

And we are providing support through the Domestos Toilet Academy, a market-based model that 
improves sanitation in India and Vietnam. By the end of 2014 there were ten Domestos Toilet 
Academies open, eight in India and two in Vietnam. The Academies train entrepreneurs to form 
businesses supplying, installing and maintaining hygienic toilets. The initiative will train 250 
entrepreneurs and supply 51,000 toilets by the end of 2015.

*The photograph of Saritadevi was taken for WSUP by Atul Loke.

UNILEVER N.V.
Head Office and Registered Office
Weena 455, PO Box 760 
3000 DK Rotterdam 
The Netherlands 
T +31 (0)10 217 4000 
F +31 (0)10 217 4798

Commercial Register Rotterdam 
Number: 24051830

UNILEVER PLC
Head Office
100 Victoria Embankment 
London EC4Y 0DY 
United Kingdom 
T +44 (0)20 7822 5252 
F +44 (0)20 7822 5951

Registered Office
Unilever PLC 
Port Sunlight 
Wirral 
Merseyside CH62 4ZD 
United Kingdom

Registered in England and Wales 
Company Number: 41424

 MAKING
SUSTAINABLE 
LIVING 
COMMONPLACE

ANNUAL REPORT  
AND ACCOUNTS 2014 
GOVERNANCE AND 
FINANCIAL REPORT

CONTENTS

GOVERNANCE

Corporate governance 

Risks 

Biographies 

 Report of the Audit Committee 

Report of the Corporate Responsibility Committee 

Report of the Nominating and Corporate  
Governance Committee 

Directors’ Remuneration Report 

FINANCIAL STATEMENTS

Statement of Directors’ responsibilities 

Independent auditors’ reports 

Consolidated income statement 

Consolidated statement of comprehensive income 

Consolidated statement of changes in equity 

Consolidated balance sheet 

Consolidated cash flow statement 

Notes to the consolidated financial statements 

  1  Accounting information and policies 

  2  Segment information 

  3  Gross profit and operating costs 

  4  Employees 

  4A Staff and management costs 
  4B Pensions and similar obligations 
  4C Share-based compensation plans 

  5  Net finance costs 

  6  Taxation 

  6A Income tax 
  6B Deferred tax 
  6C Tax on other comprehensive income 

  7  Combined earnings per share 

  8  Dividends on ordinary capital 

  9  Goodwill and intangible assets 

  10  Property, plant and equipment 

  11  Other non-current assets 

  12 

Inventories 

  41

  49

  54

  56

  58

  60

  62

  78

  79

  84

  84

  85

  86

  87

  88

  88

  90

  92

  93 
  93 
  93 
  98

  99

 100 
 100 
 100 
 102

 102

 103

 103

 105

 106

  107

 Notes to the consolidated financial statements (continued) 

  13  Trade and other current receivables 

  14  Trade payables and other liabilities 

  15 

  16 

 Capital and funding 
15A Share capital 
15B Equity 
15C Financial liabilities 

 Treasury risk management 
16A Management of liquidity risk 
16B Management of market risk 
16C Derivatives and hedging 

  17 

 Investment and return 
17A Financial assets 
17B Credit risk 

  18  Financial instruments fair value risk 

  19  Provisions 

 20  Commitments and contingent liabilities 

 21  Acquisitions and disposals 

 22  Assets and liabilities held for sale 

 23  Related party transactions 

 24 

 Purchase of Estate shares convertible to Unilever PLC 
shares in 2038 

 25  Remuneration of auditors 

 26  Events after the balance sheet date 

 27 

 Principal group companies and non-current  
investments 

Company accounts – Unilever N.V. 

Notes to the Company accounts – Unilever N.V. 

Further statutory and other information – Unilever N.V. 

Responsibilities of KPMG Accountants N.V. 

Company accounts – Unilever PLC 

Notes to the Company accounts – Unilever PLC 

Index 

  107

  108

  109 
  110 
  111 
  112

  114 
  114 
  116 
  118

  119 
  120 
  121

  121

  123

  124

  125

  127

  127

  128

  128

  128

  129

  131

  132

  135

 136

  137

 138

  140

The Directors’ Report of Unilever PLC on pages 41-61, 78 (Statement of 
Directors’ responsibilities), 103 (Dividends on ordinary capital), 114-119 
(Treasury risk management) and 135 and 139 (Post balance sheet event) has 
been approved by the PLC Board and signed on its behalf by Tonia Lovell – 
Group Secretary.

The Strategic Report, together with the governance section of the Governance 
and Financial Report, constitutes the report of the Directors within the meaning 
of Section 2:391 of the Dutch Civil Code and has been approved by the NV Board 
and signed on its behalf by Tonia Lovell – Group Secretary. 

ANNUAL REPORT AND ACCOUNTS 2014

OUR ANNUAL REPORT AND ACCOUNTS 2014 IS IN TWO PARTS:

OUR STRATEGIC REPORT
The Strategic Report contains information about us, how we make money and how we run our business. It includes our strategy, business 
model, markets and Key Performance Indicators, as well as our approach to sustainability and risk.
GOVERNANCE AND FINANCIAL REPORT
The Governance and Financial Report contains detailed corporate governance information, how we mitigate risk, our Committee reports 
and how we remunerate our Directors, plus our Financial Statements and Notes.

ONLINE

   You can find more information about Unilever online at www.unilever.com.  
For the latest information on the USLP visit www.unilever.com/sustainable-living.  
Our Strategic Report and Governance and Financial Report, along with other relevant documents, can be downloaded at  
www.unilever.com/ara2014/downloads.

 
 
 
 
 
 
CORPORATE  
GOVERNANCE

GOVERNANCE OF UNILEVER

ABOUT UNILEVER
Unilever N.V. (NV) and Unilever PLC (PLC), together with their group 
companies have, since the Unilever Group was formed in 1930, 
operated as nearly as practicable as a single economic entity. This  
is achieved by special provisions in the Articles of Association of NV 
and PLC, together with a series of agreements between NV and PLC 
which are together known as the Foundation Agreements (described 
below). These agreements enable Unilever to achieve unity of 
management, operations, shareholders’ rights, purpose and 
mission and can be found on our website.

The Equalisation Agreement makes the economic position of the 
shareholders of NV and PLC, as far as possible, the same as if 
they held shares in a single company. The Equalisation Agreement 
regulates the mutual rights of the shareholders of NV and PLC. 
Under the Equalisation Agreement, NV and PLC must adopt the 
same financial periods and accounting policies.

The Deed of Mutual Covenants provides that NV and PLC and their 
respective subsidiary companies shall co-operate in every way for 
the purpose of maintaining a common operating policy. They shall 
exchange all relevant information about their respective businesses 
– the intention being to create and maintain a common operating 
platform for the Group throughout the world. The Deed also contains 
provisions for the allocation of assets between NV and PLC.

Under the Agreement for Mutual Guarantees of Borrowing 
between NV and PLC, each company will, if asked by the  
other, guarantee the borrowings of the other and the other’s 
subsidiaries. These arrangements are used, as a matter  
of financial policy, for certain significant borrowings. They  
enable lenders to rely on our combined financial strength.

NV’s Articles of Association contain, among other things, the 
objects clause, which sets out the scope of activities that NV is 
authorised to undertake. They are drafted to give a wide scope 
and provide that the primary objectives are: to carry on business 
as a holding company, to manage any companies in which it has 
an interest and to operate and carry into effect the Equalisation 
Agreement. At the 2010 PLC AGM, the shareholders agreed that 
the objects clause be removed from PLC’s Articles of Association 
so that there are no restrictions on its objects.

Each NV ordinary share represents the same underlying 
economic interest in the Unilever Group as each PLC ordinary 
share. However, NV and PLC remain separate legal entities with 
different shareholder constituencies and separate stock exchange 
listings. Shareholders cannot convert or exchange the shares of 
one for the shares of the other. 

  www.unilever.com/legalstructure

BOARDS
The Boards of NV and PLC have ultimate responsibility for the 
management, general affairs, direction, performance and long-
term success of our business as a whole. The Boards are one-tier 
boards, the same people are on both Boards and the responsibility 
of the Directors is collective, taking into account their respective 
roles as Executive Directors and Non-Executive Directors. During 
2014, Unilever continued to have two Executive Directors, the Chief 
Executive Officer (CEO) and Chief Financial Officer (CFO), who are 
also members of the Unilever Leadership Executive (ULE) and are 
full-time employees of Unilever. The majority of the Directors are 
Non-Executive Directors who essentially have a supervisory role.

A list of our current Directors, their roles on the Boards, their 
dates of appointments and their other major appointments is set 
out on page 54.

The Boards have delegated the operational running of the Group 
to the CEO with the exception of the following matters which are 
reserved for the Boards: structural and constitutional matters, 
corporate governance, approval of dividends, approval of overall 
strategy for the Group and approval of significant transactions or 
arrangements in relation to mergers, acquisitions, joint ventures 
and disposals, capital expenditure, contracts, litigation, financing 
and pensions. The CEO is responsible to the Boards and is able  
to delegate any of his powers and discretions which he does to 
members of the ULE. The ULE is chaired by and reports to the 
CEO. The biographies of ULE members are on page 55.

BOARD COMMITTEES
The Boards have established four Board Committees: the  
Audit Committee, the Compensation Committee, the Corporate 
Responsibility Committee and the Nominating and Corporate 
Governance Committee. The terms of reference of these 
Committees can be found on our website and the reports of  
each Committee can be found on pages 56 to 77. Attendance 
tables can be found within each Committee Report. 

  www.unilever.com/committees

THE GOVERNANCE OF UNILEVER
Further details of the roles and responsibilities of the Chairman, 
Vice Chairman, CEO and other corporate officers and how our 
Boards effectively operate as one board, govern themselves and 
delegate their authorities are set out in the document entitled  
‘The Governance of Unilever’, which can be found on our website. 

The Governance of Unilever also describes the Foundation 
Agreements, Directors’ appointment, tenure, induction and 
training, Directors’ ability to seek independent advice at Unilever’s 
expense and details about Board and Management Committees 
(including the Disclosure Committee).

  www.unilever.com/corporategovernance

BOARD EFFECTIVENESS

BOARD MEETINGS
A minimum of five face-to-face meetings are planned throughout 
the calendar year to consider, for example, the half-year and 
full-year results announcements of the Group and the Annual 
Report and Accounts. Other Board meetings and telephone 
conferences are held to discuss matters that arise as well as 
Group strategic issues. Meetings of the Boards may be held  
either in London or in Rotterdam or such other locations as the 
Boards think fit, with one or two off-site Board meetings a year. 
The Chairman sets the Boards’ agenda, ensures the Directors 
receive accurate, timely and clear information, and promotes 
effective relationships and open communication between the 
Executive and Non-Executive Directors.

41

Unilever Annual Report and Accounts 2014GovernanceCORPORATE GOVERNANCE CONTINUED

In 2014 the Boards met physically in January, March, May, July, 
September and November and considered important corporate 
events and actions, such as: 
•  developing and approval of the overall strategy; 
•  oversight of the performance of the business; 
•  review of risks and internal risk management and  

As in 2011 Mr J. de Leeuw, an independent external consultant, 
facilitated the 2014 Board evaluation. Mr J. de Leeuw has no other 
connection with the Unilever Group. The Chairman’s Statement on 
page 2 describes the key actions agreed by the Boards following 
that evaluation. 

control systems; 

  page 2 of the Strategic Report

•  authorisation of major transactions; 
•  declaration of dividends; 
•  convening of shareholders’ meetings; 
•  nominations for Board appointments; 
•  review of Directors’ remuneration policy; 
•  review of the functioning of the Boards and their Committees; and 
•  review of corporate responsibility and sustainability,  
in particular the Unilever Sustainable Living Plan. 

ATTENDANCE
The following table shows the attendance of Directors at Board 
meetings in 2014. If Directors are unable to attend a Board meeting 
they have the opportunity beforehand to discuss any agenda items 
with the Chairman. Attendance is expressed as the number of 
meetings attended out of the number eligible to be attended.

Michael Treschow(a)
Kees Storm(b)
Paul Polman(c)
Jean-Marc Huët(c)
Laura Cha
Louise Fresco
Ann Fudge
Charles Golden(d)
Byron Grote
Mary Ma
Hixonia Nyasulu
Sir Malcolm Rifkind
John Rishton
Feike Sijbesma(e)
Paul Walsh

Main Board

7/7
6/7
7/7
7/7
7/7
7/7
7/7
3/3
7/7
7/7
7/7
6/7
7/7
1/1
7/7

(a) Chairman
(b) Vice-Chairman/Senior Independent Director
(c) Executive Director
(d) Retired from the Boards on 14 May 2014
(e) Appointed to the Boards with effect from 1 November 2014

NON-EXECUTIVE DIRECTOR MEETINGS
The Non-Executive Directors meet as a group, without the 
Executive Directors present, to consider specific agenda items  
set by them, usually four or five times a year. In 2014 they met five 
times. The Chairman, or in his absence the Vice-Chairman/Senior 
Independent Director, chairs such meetings.

BOARD EVALUATION
Each year the Boards formally assess their own performance 
with the aim of helping to improve the effectiveness of both the 
Boards and the Committees and at least once every three years 
an independent third party facilitates the evaluation. The 
evaluation consists of individual interviews with the Directors  
by the Chairman and also, every three years, by the external 
evaluator. These interviews complement our annual process of 
completion by all Directors of three full and confidential online 
evaluation questionnaires on our Boards, CEO and Chairman.  
The detailed Board questionnaire invites comments on a number 
of key areas including Board responsibility, operations, 
effectiveness, training and knowledge. 

42

In addition to the evaluation of the Boards’ effectiveness, each 
year the Chairman conducts a process of evaluating the 
performance and contribution of each Director which includes  
a one-to-one performance and feedback discussion with each 
Director. The evaluation of the performance of the Chairman is  
led by the Vice-Chairman/Senior Independent Director and the 
Chairman leads the evaluation of the CEO, both using bespoke 
questionnaires. Committees of the Boards evaluate themselves 
annually under supervision of their respective Chairmen taking 
into account the views of respective Committee members and  
the Boards.

APPOINTMENT
In seeking to ensure that NV and PLC have the same Directors, 
the Articles of Association of NV and PLC contain provisions 
which are designed to ensure that both NV and PLC shareholders 
are presented with the same candidates for election as Directors. 
Anyone being elected as a Director of NV must also be elected as 
a Director of PLC and vice versa. Therefore, if an individual fails  
to be elected to both companies he or she will be unable to take 
his or her place on either Board. These provisions of the Articles 
cannot be changed without the permission, in the case of NV,  
of the holders of the NV special ordinary shares and, in the case  
of PLC, of the holders of the PLC deferred stock.

The report of the Nominating and Corporate Governance 
Committee (NCGC) on pages 60 and 61 describes the work  
of the NCGC in Board appointments and recommendations  
for re-election. In addition, shareholders are able to nominate 
Directors. The procedure for shareholders to nominate Directors 
can be found in the ‘Appointment procedure for NV & PLC 
Directors’ document under ‘download links’ on our website.  
To do so they must put a resolution to both the NV and PLC  
AGMs in line with local requirements. Directors are appointed  
by shareholders by a simple majority vote at each AGM.

  www.unilever.com/boardsofunilever

DIRECTOR INDUCTION AND TRAINING
All Directors receive induction on joining the Boards and the 
Chairman ensures that ongoing training is provided for Directors 
by way of site visits, presentations and circulated updates at (and 
between) Board and Board Committee meetings on, among other 
things, Unilever’s business, environmental, social and corporate 
governance, regulatory developments and investor relations 
matters. Details of the training provided to the Directors in 2014 
can be found in the Chairman’s Statement on page 2.

  page 2 of the Strategic Report

INDEPENDENCE AND CONFLICTS
As the Non-Executive Directors make up the Committees of  
the Boards, it is important that they can be considered to be 
independent. Each year the Boards conduct a thorough review  
of the Non-Executive Directors’, and their related or connected 
persons’, relevant relationships referencing the criteria set out  
in ‘The Governance of Unilever’ which is derived from the relevant 
best practice guidelines in the Netherlands, UK and US. 

Unilever Annual Report and Accounts 2014GovernanceThe Boards currently consider all our Non-Executive Directors  
to be independent of Unilever. Furthermore, the Boards have 
determined that Byron Grote’s current position of serving on the 
audit committees of more than three public companies does not 
impair his ability to effectively serve on the Audit Committee.

We attach special importance to avoiding conflicts of interest 
between NV and PLC and their respective Directors. The Boards 
ensure that there are effective procedures in place to avoid 
conflicts of interest by Board members. If appropriate, 
authorisation of situational conflicts is given by the Boards to the 
relevant Director. The authorisation includes conditions relating 
to keeping Unilever information confidential and to the Director’s 
exclusion from receiving and discussing relevant information at 
Board meetings. Situational conflicts are reviewed annually by the 
Boards as part of the determination of Director independence. In 
between those reviews Directors have a duty to inform the Boards 
of any relevant changes to the situation. A Director may not vote 
on, or be counted in a quorum in relation to, any resolution of the 
Boards in respect of any situation in which he or she has a conflict 
of interest. The procedures that Unilever has put in place to deal 
with conflicts of interest operate effectively.

Unilever recognises the benefit to the individual and the Group  
of senior executives acting as directors of other companies but,  
to ensure outside directorships of our Executive Directors do  
not involve an excessive commitment or conflict of interest, the 
number of outside directorships of listed companies is generally 
limited to one per Executive Director and approval is required 
from the Chairman.

INDEMNIFICATION
The terms of NV Directors’ indemnification are provided for in NV’s 
Articles of Association. The power to indemnify PLC Directors is 
provided for in PLC’s Articles of Association and deeds of indemnity 
have been issued to all PLC Directors. Appropriate qualifying third 
party directors’ and officers’ liability insurance was in place for all 
Unilever Directors throughout 2014 and is currently in force.

In addition, PLC provides indemnities (including, where 
applicable, a qualifying pension scheme indemnity provision)  
to the Directors of three subsidiaries which each acts as trustee  
of a Unilever UK pension fund. Appropriate trustee liability 
insurance is also in place. 

OUR SHARES

NV SHARES

SHARE CAPITAL
NV’s issued share capital on 31 December 2014 was made up of: 
•  €274,356,432 split into 1,714,727,700 ordinary shares of  

€0.16 each;

•  €1,028,568 split into 2,400 ordinary shares numbered 1 to 

2,400 known as special shares; and

•  €81,454,014 split into two classes (6% and 7%) of cumulative 

preference shares (financing preference shares)*.

* These shares are included within liabilities (note 15C).

VOTING RIGHTS
NV shareholders can cast one vote for each €0.16 nominal capital 
they hold. Therefore, the voting rights attached to NV’s 
outstanding shares are split as follows:

Total number of votes

% of issued capital

1,714,727,700 ordinary shares 
2,400 special shares 
161,060 6% cumulative 
preference shares 
29,000 7% cumulative 
preference shares 

1,714,727,700(a)
6,428,550

431,409,276(b)

77,678,313(c)

76.89
0.29

19.34

3.48

As at 31 December 2014:
(a) 141,560,629 shares were held in treasury and 12,368,368 shares were  

held to satisfy obligations under share-based incentive schemes.

(b) 37,679 6% cumulative preference shares were held in treasury.
(c) 7,562 7% cumulative preference shares were held in treasury.
The special shares and the shares under (a), (b) and (c) are not voted on.

SHARE ISSUES AND BUY BACKS
NV may issue shares not yet issued and grant rights to subscribe 
for shares only pursuant to a resolution of the General Meeting  
or of another corporate body designated for such purpose by a 
resolution of the General Meeting. At the NV AGM held on  
14 May 2014 the Board was designated as the corporate body 
authorised to resolve on the issue of, or on the granting of rights 
to subscribe for, shares not yet issued and to restrict or exclude 
the statutory pre-emption rights that accrue to shareholders 
upon issue of shares, on the understanding that this authority is 
limited to 10% of the issued share capital of NV, plus an additional 
10% of the issued share capital of NV in connection with or on  
the occasion of mergers, acquisitions or strategic alliances.

At the 2014 NV AGM the Board of NV was also authorised to cause 
NV to buy back its own shares or depositary receipts thereof,  
with a maximum of 10% of issued share capital, either through 
purchase on a stock exchange or otherwise, at a price, excluding 
expenses, not lower than €0.01 (one euro cent) and not higher 
than 10% above the average of the closing price of the shares on 
the Euronext stock exchange in Amsterdam for the five business 
days before the day on which the purchase is made.

These authorities expire on the earlier of the conclusion of the 
2015 NV AGM or the close of business on 30 June 2015 (the last 
date by which NV must hold an AGM in 2015). Such authorities are 
renewed annually and authority will be sought at NV’s 2015 AGM. 

During 2014 Unilever group companies purchased 7,304,993 NV 
New York Registry Shares, each representing one NV ordinary 
share with a nominal value of €0.16 for €227.5 million to facilitate 
grants made in connection with its employee compensation 
programmes. This represents 0.426% of the called-up share 
capital of NV. No NV 6% cumulative preference shares nor NV 7% 
cumulative preference shares were purchased by Unilever group 
companies during 2014. Further information on this and on NV 
shares held by an employee share trust can be found in note 4 to 
the consolidated accounts on pages 98 and 99.

NV SPECIAL ORDINARY SHARES
The NV special ordinary shares may only be transferred to one  
or more other holders of such shares. The joint holders of these 
shares are N.V. Elma and United Holdings Limited, which are 
subsidiaries of NV and PLC respectively. The Boards of N.V. Elma 
and United Holdings Limited comprise the members of the 
Nominating and Corporate Governance Committee.

LISTINGS
NV has listings of shares and depositary receipts for shares on 
Euronext Amsterdam and of New York Registry Shares on the 
New York Stock Exchange.

TRUST OFFICE
The Foundation Unilever N.V. Trust Office (Stichting 
Administratiekantoor Unilever N.V.) is a trust office with a board 
independent of Unilever. As part of its corporate objects, the Trust 

43

Unilever Annual Report and Accounts 2014Governance 
CORPORATE GOVERNANCE CONTINUED

Office issues depositary receipts in exchange for the NV ordinary 
shares and NV 7% preference shares. These depositary receipts 
are listed on Euronext Amsterdam, as are the NV ordinary and 7% 
preference shares themselves.

up to a maximum of £13,300,000 nominal value (which at the time 
represented approximately 33% of PLC’s issued ordinary share 
capital) and to disapply pre-emption rights up to approximately 5% 
of PLC’s issued ordinary share capital. 

Holders of depositary receipts can under all circumstances 
exchange their depositary receipts for the underlying shares (and 
vice versa) and are entitled to dividends and all economic benefits 
on the underlying shares held by the Trust Office. There are no 
limitations on the holders’ voting rights, they can attend all 
General Meetings of NV, either personally or by proxy, and have 
the right to speak. The Trust Office only votes shares that are not 
represented at a General Meeting. The Trust Office votes in such  
a way as it deems to be in the interests of the holders of the 
depositary receipts. This voting policy is laid down in the 
Conditions of Administration that apply to the depositary receipts. 

The Trust Office’s shareholding fluctuates daily. Its holdings  
on 31 December 2014 were 1,331,829,935 NV ordinary shares 
(77.67%) and 9,776 NV 7% cumulative preference shares (33.71%). 

The members of the board at the Trust Office are Mr J H Schraven 
(chairman), Mr P P de Koning, Ms C M S Smits-Nusteling and  
Mr A A Olijslager. Prof Emeritus Dr L. Koopmans retired on  
11 February 2015. The Trust Office reports periodically on its 
activities. Further information on the Trust Office, including its 
Articles of Association and Conditions of Administration, can be 
found on its website.

Unilever considers the arrangements of the Trust Office to be 
appropriate and in the interests of NV and its shareholders given 
the size of the voting rights attached to the financing preference 
shares and the relatively low attendance of holders of ordinary 
shares at the General Meetings of NV. 

  www.administratiekantoor-unilever.nl

PLC SHARES

SHARE CAPITAL
PLC’s issued share capital on 31 December 2014 was made up of: 
•  £40,760,420 split into 1,310,156,361 ordinary shares of 31/9p 

each; and 

•  £100,000 of deferred stock of £1 each. 

LISTINGS
PLC has shares listed on the London Stock Exchange and, as 
American Depositary Receipts, on the New York Stock Exchange.

VOTING RIGHTS
PLC shareholders can cast one vote for each 31/9p nominal capital 
they hold. This means that shareholders can cast one vote for each 
PLC ordinary share or PLC American Depositary Receipt of Shares. 
Therefore, the total number of voting rights attached to PLC’s 
outstanding shares is as follows: 

In addition, at PLC’s 2014 AGM the PLC Board was authorised by a 
resolution of PLC to make market purchases of its ordinary shares, 
up to a maximum of 128,345,000 shares representing just under 
10% of PLC’s issued ordinary share capital and within the limits 
prescribed in the resolution until the earlier of the conclusion of 
PLC’s 2015 AGM and 30 June 2015. These authorities are renewed 
annually and authority will be sought at PLC’s 2015 AGM. 

During 2014 Unilever group companies purchased 6,058,733 PLC 
American Depositary Receipt of shares, each representing one PLC 
ordinary share with a nominal value of 31/9p for €201.07 million  
to facilitate grants made in connection with its employee 
compensation programmes. This represents 0.462% of the 
called-up share capital of PLC. Further information on this and on 
PLC shares held by an employee share trust can be found in note 4 
to the consolidated accounts on pages 98 and 99.

PLC DEFERRED STOCK
The joint holders of the PLC deferred stock are N.V. Elma and United 
Holdings Limited, which are subsidiaries of NV and PLC respectively. 
The Boards of N.V. Elma and United Holdings Limited comprise the 
members of the Nominating and Corporate Governance Committee.

OUR SHAREHOLDERS

SIGNIFICANT SHAREHOLDERS OF NV
As far as Unilever is aware, the only holders of more than 3%  
of, or 3% of voting rights attributable to, NV’s share capital on  
31 December 2014 (apart from the Foundation Unilever N.V. Trust 
Office, see pages 43 and 44, and shares held in treasury by NV, 
see page 43), are ING Groep N.V. (ING), ASR Nederland N.V. (ASR) 
and BlackRock, Inc. (BlackRock) as indicated in the table below. 

Shareholder

Class of shares

Total number of 
shares held

% of relevant 
class

ING

ASR

BlackRock

ordinary shares
7% cumulative 
preference shares
6% cumulative 
preference shares
ordinary shares
6% cumulative 
preference shares
ordinary shares

5,653,749 

20,665

74,088
3,169,339

46,000

66,568,832

0.33

71.26

46.0
0.18

28.56

3.88(a)

Total number of votes

% of issued capital

(a) Representing 2.98% capital interest and 3.71% voting rights in the NV  

1,310,156,361 ordinary shares
£100,000 deferred stock

1,310,156,361(a)
3,214,285

99.76
0.24

(a)  Of which 26,696,994 shares were held by PLC in treasury and 7,507,715 

shares were held by NV group companies or by share trusts as at  
31 December 2014. These shares are not voted on.

SHARE ISSUES AND BUY BACKS
The PLC Board may, subject to the UK Companies Act 2006 and the 
passing of the appropriate resolutions at a General Meeting, issue 
shares within the limits prescribed within the resolutions. At PLC’s 
2014 AGM the PLC Directors were authorised to issue new shares, 

44

share capital.

As far as Unilever is aware, no disclosable changes in interests  
in the share capital of NV have been notified to the AFM between  
1 January 2015 and 25 February 2015 (the latest practicable  
date for inclusion in this report). Between 1 January 2012 and  
25 February 2015, ING, BlackRock and ASR have held more than 
3% in the share capital of NV. Deutsche Bank, Bank of America 
Corporation and UBS AG also held more than 3% in the share 
capital of NV, however, during this period, and as notified, these 
holdings reduced to below the 3% reporting threshold.

Unilever Annual Report and Accounts 2014Governance 
SIGNIFICANT SHAREHOLDERS OF PLC
As far as Unilever is aware, the only holders of more than 3% of,  
or 3% of voting rights attributable to, PLC’s share capital on  
31 December 2014 (apart from deferred stock held by Naamlooze 
Vennootschap Elma and United Holdings Limited, see page 44, and 
shares held in treasury by PLC, see page 44), are BlackRock, Inc. 
and the Leverhulme Trust as indicated in the table below. 

Shareholder

Class of shares

Total number of 
shares held

% of relevant 
class

were made available and can be accessed on our website. This 
allows those investors not attending in person to access the 
information provided at the event.

Investor conferences: the Executive Directors and members of 
the Investor Relations team also meet a large number of investors 
at the industry conferences they attend. In 2014 the conferences 
that were attended by Unilever representatives included broker 
sponsored conferences in London, Paris, Brussels, San Francisco 
and Singapore.

Naamlooze 
Vennootschap 
Elma 
United Holdings 
Limited
BlackRock
The Leverhulme 
Trust

deferred shares

deferred shares
ordinary shares

ordinary shares

50,000 

50,000
71,832,960

68,531,182

50 

50 
5.5

5.3

No disclosable changes in interests in the share capital of  
PLC have been notified to PLC between 1 January 2015 and  
25 February 2015 (the latest practicable date for inclusion in this 
report). Between 1 January 2012 and 25 February 2015, Legal & 
General Group plc, BlackRock and the Trustees of the Leverhulme 
Trust and the Leverhulme Trade Charities Trust have held more 
than 3% of, or 3% of voting rights attributable to, PLC’s ordinary 
shares. During this period, and as notified, these holdings 
reduced to below the 3% reporting threshold. 

Feedback from shareholders: we maintain a frequent dialogue 
with our principal shareholders and regularly collect feedback.  
In addition, in 2014 we asked a cross section of investors to 
participate in a detailed perception study. We use this feedback  
to help shape our investor programme and future shareholder 
communications. Private shareholders are encouraged to give 
feedback via shareholder.services@unilever.com. The Chairman, 
Executive Directors and Chairmen of the Committees are also 
generally available to answer questions from the shareholders  
at the AGMs each year.

Board awareness: the Boards are briefed on investor reactions  
to the Group’s quarterly results announcements and are briefed 
on any issues raised by shareholders that are relevant to their 
responsibilities. 

  www.unilever.com/investorrelations 

During 2014, the trustees of the Leverhulme Trust and the trustees 
of the Leverhulme Trade Charities Trust (comprising the same 
individuals (together the ‘Trustees’)) together held 70,566,764 
ordinary shares amounting to 5.5% of the voting rights of PLC.  
On 31 December 2014 the Leverhulme Trust and the Leverhulme 
Trade Charities Trust became charitable incorporated 
organisations. As a consequence of these changes, the balance  
of shares held by the Trustees has reduced to zero and only the 
Leverhulme Trust has a disclosable interest as shown in the  
table above. 

GENERAL MEETINGS 
Both Unilever N.V. and Unilever PLC hold an AGM each year.  
At the AGMs the Chairman gives his thoughts on governance 
aspects of the preceding year and the CEO gives a detailed review 
of the performance of the Group over the last year. Shareholders 
are encouraged to attend the relevant meeting and to ask 
questions at or in advance of the meeting. Indeed, the question 
and answer session forms an important part of each meeting.  
The external auditors are welcomed to the AGMs and are entitled 
to address the meetings.

SHAREHOLDER ENGAGEMENT 
Unilever values open, constructive and effective communication 
with our shareholders. Our shareholders can raise issues directly 
with the Chairman and, if appropriate, the Vice-Chairman/Senior 
Independent Director. The CFO has lead responsibility for investor 
relations, with the active involvement of the CEO. They are 
supported by our Investor Relations department which organises 
presentations for analysts and investors. These and other 
materials (eg an Introduction to Unilever and AGM materials)  
are generally made available on our website.

Principal shareholders: the Executive Directors’ investor relations 
programme continued in 2014 with meetings in nine major cities 
in Europe, North America and Asia. In all, they met more than 90 
investors during these roadshows. In addition, the Chairman 
maintained contact with principal shareholders with one to one 
and group governance and strategy meetings in the UK and the 
Netherlands in June and in the US in September.

Quarterly announcements: briefings on quarterly results are 
given via teleconference and are accessible by telephone or via 
our website. 

Annual investor seminar: this annual event was held in our 
London offices in December 2014. It focused on ‘Driving Profitable 
Growth and Agility’ and included presentations on brands, R&D 
and supply chain. The event was attended by members of the 
Unilever Leadership Executive and other senior management.  
The slides shown and an audio-recording of the presentations 

The 2014 AGMs were held in London and in Rotterdam in May and 
the topics raised by shareholders included: Non-Executive 
Directors’ shareholdings, Non-Executive Director succession 
planning, the PLC Dividend Reinvestment Plan, the NV Cumulative 
Preference shares, the termination of the certification of the  
NV shares and how Unilever’s values are reflected across its 
brand portfolio.

VOTING 
Shareholders can vote in person or by proxy. Similar 
arrangements apply to holders of depositary receipts issued  
for NV shares and the holders of NV preference shares. 
The Trustees of the PLC employee share trusts may vote or 
abstain in any way they think fit and in doing so may take into 
account both financial and non-financial interests of the 
beneficiaries of the employee share trusts or their dependants. 
Historically the Trustees tend not to exercise this right. 

The shares held by NV and PLC in treasury are not voted on. 
More information on the exercise of voting rights can be found  
in NV’s and PLC’s Articles of Association and in the respective 
Notices of Meetings, all of which can be found on our website. 

  www.unilever.com/corporategovernance 

  www.unilever.com/agm 

45

Unilever Annual Report and Accounts 2014GovernanceCORPORATE GOVERNANCE CONTINUED

SHAREHOLDER PROPOSED RESOLUTIONS 
Shareholders of NV may propose resolutions if they individually  
or together hold at least 1% of NV’s issued capital in the form of 
shares or depositary receipts issued for NV shares. Shareholders 
who together represent at least 10% of the issued capital of NV 
can also requisition Extraordinary General Meetings to deal with 
specific resolutions. 

Shareholders of PLC may propose resolutions if they individually 
or together hold shares representing at least 5% of the total voting 
rights of PLC, or 100 shareholders who hold on average £100 each 
in nominal value of PLC share capital can require PLC to propose 
a resolution at a General Meeting. PLC shareholders holding in 
aggregate 5% of the issued PLC ordinary shares are able to 
convene a General Meeting of PLC. 

REQUIRED MAJORITIES 
Resolutions are usually adopted at NV and PLC General  
Meetings by an absolute majority of votes cast, unless there are 
other requirements under the applicable laws or NV’s or PLC’s 
Articles of Association. For example, there are special 
requirements for resolutions relating to the alteration of the 
Articles of Association, the liquidation of NV or PLC and the 
alteration of the Equalisation Agreement. 

A proposal to alter the Articles of Association of NV can only  
be made by the NV Board. A proposal to alter the Articles of 
Association of PLC can be made either by the PLC Board or by 
requisition of shareholders in accordance with the UK Companies 
Act 2006. Unless expressly specified to the contrary in PLC’s 
Articles of Association, PLC’s Articles of Association may be 
amended by a special resolution. Proposals to alter the provisions 
in the Articles of Association of NV and PLC respectively relating 
to the unity of management require the prior approval of meetings 
of the holders of the NV special ordinary shares and the PLC 
deferred stock. The Articles of Association of both NV and PLC 
can be found on our website.

  www.unilever.com/corporategovernance

RIGHT TO HOLD SHARES 
Unilever’s constitutional documents place no limitations on the 
right to hold NV and PLC shares. There are no limitations on the 
right to hold or exercise voting rights on the ordinary shares of  
NV and PLC imposed by Dutch or English law. 

CORPORATE GOVERNANCE COMPLIANCE

GENERAL 
We conduct our operations in accordance with internationally 
accepted principles of good governance and best practice,  
whilst ensuring compliance with the corporate governance 
requirements applicable in the countries in which we operate. 
Unilever is subject to corporate governance requirements 
(legislation, codes and/or standards) in the Netherlands, the  
UK and the US and in this section we report on our compliance 
against these.

MATERIAL CONTRACTS
Under the European Takeover Directive as implemented in the 
Netherlands and the UK, the UK Companies Act 2006 and rules of 
the US Securities and Exchange Commission, Unilever is required 
to provide information on contracts and other arrangements 

46

essential or material to the business of the Group. Other than the 
Foundation Agreements referred to on page 41, we believe we do 
not have any such contracts or arrangements.

THE NETHERLANDS
NV complies with almost all of the principles and best  
practice provisions of the Dutch Corporate Governance Code 
(Dutch Code), which is available on the Commissie Corporate 
Governance’s website.

  www.commissiecorporategovernance.nl

Statements required by the Dutch Code and explanations of the 
NV compliance position are set out below. 

Non-Financial Performance Indicator: In determining the level 
and structure of the remuneration of the Executive Directors, 
among other things, the results, the share price performance  
and non-financial indicators relevant to the long-term objectives  
of the Company, with due regard for the risks to which variable 
remuneration may expose the enterprise, shall be taken into 
account (bpp II.2.3). 

Unilever places a great deal of importance on corporate 
responsibility and sustainability and is keen to ensure focus on key 
financial performance measures which we believe to be the drivers 
of shareholder value creation and relative total shareholder return. 
Unilever therefore believes that the interests of the business and 
shareholders are best served by linking our long-term share plans 
to such measures as described above, and which are further set 
out in the Directors’ Remuneration Report, and has therefore not 
included a non-financial performance indicator. 

Risk Management and control: With regard to financial reporting 
risks, as advised by the Audit Committee (as described in its  
report on pages 56 and 57, the NV Board believes that the risk 
management and control systems provide reasonable assurance 
that the financial statements do not contain any errors of material 
importance and the risk management and control systems have 
worked properly in 2014 (bpp II.1.5). The statements in this 
paragraph are not statements in accordance with the requirements 
of Section 404 of the US Sarbanes-Oxley Act of 2002. 

Retention Period of Shares: The Dutch Code recommends that 
shares granted to the Executive Directors without financial 
consideration shall be retained for a period of at least five years  
or until at least the end of the employment, if this period is shorter 
(bpp II.2.5).

Our remuneration policy requires Executive Directors to build and 
retain a personal shareholding in Unilever. In addition, Executive 
Directors are required to hold 100% of the shares needed to 
maintain their minimum shareholding requirement until 12 months 
after they leave Unilever and 50% of these shares for 24 months 
after they leave Unilever. 

Severance Pay: It is our policy to set the level of severance 
payments for Directors at no more than one year’s salary,  
unless the Boards, on the recommendation of the Compensation 
Committee, find this manifestly unreasonable given circumstances 
or unless otherwise dictated by applicable law (bpp II 2.8).

Financing Preference Shares: The voting rights of the 6% and 7% 
cumulative preference shares issued by NV are based on their 
nominal value, as prescribed by Dutch law. NV agrees with the 
principle in the Dutch Code that the voting rights of any newly issued 
preference shares should be based on their economic value rather 
than on their nominal value (bpp IV.1.2), but cannot unilaterally 
reduce voting rights of its outstanding preference shares.

Unilever Annual Report and Accounts 2014GovernanceAnti-takeover constructions and control over the company:  
NV confirms that it has no anti-takeover constructions, in the 
sense of constructions that are intended solely, or primarily to 
block future hostile public offers for its shares (bpp IV.3.11).  
Nor does NV have any constructions whose specific purpose  
is to prevent a bidder, after acquiring 75% of the capital, from 
appointing or dismissing members of the Board and subsequently 
altering the Articles of Association. The acquisition through a 
public offer of a majority of the shares in a company does not, 
under Dutch law, preclude the continued right of the board of  
the company to exercise its powers.

Corporate Governance Statement: NV is required to make a 
statement concerning corporate governance as referred to in article 
2a of the decree on additional requirements for annual reports 
(Vaststellingsbesluit nadere voorschriften inhoud jaarverslag) with 
effect from 1 January 2010 (the Decree). The information required to 
be included in this corporate governance statement as described in 
articles 3, 3a and 3b of the Decree can be found on our website. 

  www.unilever.com/corporategovernance

from that for which the remainder of the Directors’ Report is 
prepared (which is the calendar year 2014). 

Emissions of CO2 from manufacturing (tonnes),  
1 October 2013 to 30 September 2014 (1 October 2012  
to 30 September 2013)

Scope 1
Scope 2
Total Scope 1 & 2 
Intensity ratio  

929,360 tonnes CO2 (1,013,690 tonnes CO2)
919,803 tonnes CO2 (939,457 tonnes CO2)
1,849,163 tonnes CO2
91.93 kg CO2 per tonne of production+  
(98.85 kg CO2 per tonne of production+)

+ (1,953,147 tonnes CO2

+) 

Emissions data includes material sources of Scope 1 and 2 
emissions that have been subject to external assurance, ie 
emissions of CO2 from energy used in manufacturing. Emissions 
from the combustion of biogenic fuels (biomass, fuel crops etc) at 
our manufacturing sites are reported separately to other Scope 1 
and 2 emissions, as recommended by the GHG Protocol, and 
excluded from our intensity ratio calculation. 

THE UNITED KINGDOM
PLC, being a company that is incorporated in the UK and listed  
on the London Stock Exchange, is required to state how it has 
applied the main principles and how far it has complied with the 
provisions set out in the 2012 UK Corporate Governance Code  
(UK Code), which is available on the Financial Reporting Council’s 
(FRC) website. In 2014 PLC complied with all UK Code provisions. 

Our GHG data does not include minor emissions sources that are 
beyond our boundary of financial control or that are not material. 
For example, emissions of CO2 from energy used in our offices 
and warehouses are excluded, although we continue to drive 
improvements in these areas through our USLP targets. The data 
also excludes Scope 3 emissions (including consumer use of our 
products) which we report as part of our USLP (see below). 

  www.frc.org.uk

Risk Management and Control: Our approach to risk management 
and systems of internal control is in line with the recommendations 
in the report on ‘Internal Control – Revised Guidance for Directors 
on the UK Combined Code’ (The Turnbull guidance). It is Unilever’s 
practice to bring acquired companies within the Group’s 
governance procedures as soon as is practicable and in any event 
by the end of the first full year of operation. 

Greenhouse Gas (GHG) Emissions: As part of our Unilever 
Sustainable Living Plan (USLP), we have set ambitious 
eco-efficiency targets which include carbon dioxide (CO2) 
emissions from energy used in manufacturing as well as water 
and waste and targets for the new factories we are building. 

In line with the Companies Act 2006 (Strategic Report and 
Directors’ Report) Regulations 2013 our greenhouse gas 
performance is set out below. We have used the Greenhouse Gas 
(GHG) Protocol Corporate Accounting and Reporting Standard 
(GHG Protocol) to calculate emissions of carbon dioxide from the 
combustion of fuels and the operation of facilities (Scope 1) and 
from purchased electricity, heat, steam and cooling (Scope 2) for 
our manufacturing facilities. 

Carbon emission factors are used to convert energy used in 
manufacturing to emissions of CO2. Carbon emission factors for 
fuels are provided by the Intergovernmental Panel on Climate 
Change (IPCC). 

Carbon emission factors for electricity reflect the country or 
sub-region where each manufacturing site is located and are 
provided by the International Energy Agency (IEA) and local 
regulatory authorities, for example the United States 
Environmental Protection Agency (US EPA). We have selected  
an intensity ratio based on production; this aligns with our 
long-standing reporting of manufacturing performance. 

One of the three big goals of the USLP is to halve the 
environmental footprint of the making and use of our products by 
2020 (see page 11). This is expressed on a per consumer use basis 
– ie a single use, portion or serving of a product and measures  
the GHG emissions associated with the lifecycle of a product from 
raw materials to manufacturing to consumer use and disposal.  
To calculate this we consider emissions spanning Scopes 1, 2 and 
3. See page 11 and our online Unilever Sustainable Living Report 
2014 (to be published in May 2015) for further detail.

  page 11 of the Strategic Report

  www.unilever.com/sustainable-living

Progress During the Year: Total Scope 1 and 2 emissions during 
the reporting period have demonstrated significant reduction 
compared to the previous reporting period. They have also 
decreased significantly compared to the 2008 baseline year of the 
target to reduce GHG in manufacturing in the USLP (2008 baseline). 

Absolute emissions reduced by 5.3% compared to the previous  
12 months (a reduction of 7.0% per tonne of production) and by 
over 930,000 tonnes+ (37% per tonne of production+) compared  
to the 2008 baseline. Some of the biggest contributors to our 
reductions in CO₂ emissions from energy used in manufacturing 
during the reporting year were:

•  energy savings through adoption of a wide range of 

• 

technologies, behaviours and the sharing of best practice. 
Energy use reduced by 7.2% per tonne of production during the 
reporting period compared to the previous 12 months; and
investment in cost-effective renewable energy technologies.  
At the end of the calendar year, the number of manufacturing 
sites that use either renewable fuels or other renewable 
energy generated on site increased to 50 out of our total of 247.

+ PwC assured. For further details and the basis of preparation see our website.

The GHG data relates to emissions during the 12-month period 
from 1 October 2013 to 30 September 2014. This period is different 

  www.unilever.com/ara2014/downloads 

47

Unilever Annual Report and Accounts 2014Governanceplan participants. Furthermore, Dutch law and NV’s Articles of 
Association require shareholder approval of equity-compensation 
plans only if the Executive Directors are able to participate in such 
plans. Under Dutch law, shareholder approval is not required for 
material revisions to equity-compensation plans unless the 
Executive Directors participate in a plan and the plan does not 
contain its own procedure for revisions.

Attention is drawn to the Report of the Audit Committee on pages 
56 and 57. In addition, further details about our corporate 
governance are provided in the document entitled ‘The 
Governance of Unilever’ which can be found on our website. 

All senior executives and senior financial officers have declared 
their understanding of and compliance with Unilever’s Code of 
Business Principles and the related Code Policies. No waiver 
from any provision of the Code of Business Principles or Code 
Policies was granted in 2014 to any of the persons falling within 
the scope of the SEC requirements. Our Code of Business 
Principles can be found on our website. 

  www.unilever.com/corporategovernance 

Risk Management and Control: Following a review by the 
Disclosure Committee, Audit Committee and Boards, the CEO  
and the CFO concluded that the design and operation of the 
Group’s disclosure controls and procedures, including those 
defined in the United States Securities Exchange Act of 1934 – 
Rule 13a – 15(e), as at 31 December 2014 were effective, and that 
subsequently until 3 March 2015, the date of the approval of the 
Annual Report and Accounts by the Boards, there have been no 
significant changes in the Group’s internal controls, or in other 
factors that could significantly affect those controls. 

Unilever is required by Section 404 of the US Sarbanes-Oxley  
Act of 2002 to report on the effectiveness of its internal control 
over financial reporting. This requirement will be reported on 
separately and will form part of Unilever’s Annual Report on  
Form 20-F.

CORPORATE GOVERNANCE CONTINUED

Employee Involvement and Communication: Unilever’s UK 
companies maintain formal processes to inform, consult and 
involve employees and their representatives. A National 
Consultative Forum comprising employees and management 
representatives meets regularly to provide a forum for discussing 
issues relating to all Unilever sites in the United Kingdom.  
We recognise collective bargaining on a number of sites and 
engage with employees via the Sourcing Unit Forum, which 
includes national officer representation from the three 
recognised trade unions. A European Works Council, embracing 
employee and management representatives from countries 
within Europe, has been in existence for several years and 
provides a forum for discussing issues that extend across 
national boundaries. 

The Directors’ Reports of the United Kingdom operating 
companies contain more details about how they have 
communicated with their employees during 2014. 

Equal Opportunities and Diversity: In accordance with our  
Code of Business Principles, Unilever aims to ensure that 
applications for employment from everyone are given full and  
fair consideration and that everyone is given access to training, 
development and career opportunities. Every effort is also made 
to retrain and support employees who become disabled while 
working within the Group.

Independent Auditors and Disclosure of Information to 
Auditors: To the best of each of the Directors’ knowledge and 
belief, and having made appropriate enquiries, all information 
relevant to enabling the auditors to provide their opinions on 
PLC’s consolidated and parent company accounts has been 
provided. Each of the Directors has taken all reasonable steps  
to ensure their awareness of any relevant audit information  
and to establish that Unilever PLC’s auditors are aware of any 
such information. 

THE UNITED STATES
Both NV and PLC are listed on the New York Stock Exchange 
(NYSE). As such, both companies must comply with the 
requirements of US legislation, such as the Sarbanes-Oxley Act  
of 2002, regulations enacted under US securities laws and the 
Listing Standards of the NYSE, that are applicable to foreign 
private issuers, copies of which are available on their websites. 

  www.sec.gov 

  www.nyse.com 

We are substantially compliant with the Listing Standards of the 
NYSE applicable to foreign private issuers except as set out below. 

We are required to disclose any significant ways in which our 
corporate governance practices differ from those typically 
followed by US companies listed on the NYSE. Our corporate 
governance practices are primarily based on the requirements  
of the UK Listing Rules, the UK Code and the Dutch Code but 
substantially conform to those required of US companies listed  
on the NYSE. The only significant way in which our corporate 
governance practices differ from those followed by domestic 
companies under Section 303A Corporate Governance Standards 
of the NYSE is that the NYSE rules require that shareholders must 
be given the opportunity to vote on all equity-compensation plans 
and material revisions thereto, with certain limited exemptions. 
The UK Listing Rules require shareholder approval of 
equity-compensation plans only if new or treasury shares are 
issued for the purpose of satisfying obligations under the plan or 
if the plan is a long-term incentive plan in which a director may 
participate. Amendments to plans approved by shareholders 
generally only require approval if they are to the advantage of the 

48

Unilever Annual Report and Accounts 2014GovernanceRISKS

OUR RISK APPETITE AND  
APPROACH TO RISK MANAGEMENT 

Risk management is integral to Unilever’s strategy and to the 
achievement of Unilever’s long-term goals. Our success as an 
organisation depends on our ability to identify and exploit the 
opportunities generated by our business and the markets we  
are in. In doing this we take an embedded approach to risk 
management which puts risk and opportunity assessment  
at the core of the leadership team agenda, which is where  
we believe it should be.

Unilever adopts a risk profile that is aligned to our Vision to double 
the size of our business while reducing our environmental footprint 
and increasing our positive social impact. Our available capital and 
other resources are applied to underpin our priorities. We aim to 
maintain a strong single A credit rating on a long-term basis.

Our approach to risk management is designed to provide 
reasonable, but not absolute, assurance that our assets are 
safeguarded, the risks facing the business are being assessed and 
mitigated and all information that may be required to be disclosed 
is reported to Unilever’s senior management including, where 
appropriate, the Chief Executive Officer and Chief Financial Officer.

ORGANISATION
The Unilever Boards assume overall accountability for the 
management of risk and for reviewing the effectiveness of 
Unilever’s risk management and internal control systems. 

The Boards have established a clear organisational structure 
with well defined accountabilities for the principal risks that 
Unilever faces in the short, medium and long term. This 
organisational structure and distribution of accountabilities  
and responsibilities ensures that every country in which we 
operate has specific resources and processes for risk review  
and risk mitigation. This is supported by the Unilever Leadership 
Executive, which takes an active responsibility for focusing on the 
principal areas of risk to Unilever. The Boards regularly review 
these risk areas, including consideration of environmental, social 
and governance matters, and retain responsibility for determining 
the nature and extent of the significant risks that Unilever is 
prepared to take to achieve its strategic objectives.

FOUNDATION AND PRINCIPLES
Unilever’s approach to doing business is framed by our Purpose. 
Our Code of Business Principles sets out the standards of 
behaviour that we expect all employees to adhere to. Day-to-day 
responsibility for ensuring these principles are applied 
throughout Unilever rests with senior management across 
categories, geographies and functions. A network of Code 
Officers and Committees supports the activities necessary to 
communicate the Code, deliver training, maintain processes and 
procedures (including support lines) to report and respond to 
alleged breaches, and to capture and communicate learnings.

We have a framework of Code Policies that underpin the Code  
of Business Principles and set out the non-negotiable standards 
of behaviour expected from all our employees. 

For each of our principal risks we have a risk management 
framework detailing the controls we have in place and who is 
responsible for both managing the overall risk and the individual 
controls mitigating that risk.

Unilever’s functional standards define mandatory requirements 
across a range of specialist areas such as health and safety, 
accounting and reporting and financial risk management.

PROCESSES 
Unilever operates a wide range of processes and activities  
across all its operations covering strategy, planning, execution 
and performance management. Risk management is integrated 
into every stage of this business cycle. These procedures are 
formalised and documented and are increasingly being 
centralised and automated into transactional and other 
information technology systems.

ASSURANCE AND RE-ASSURANCE
Assurance on compliance with the Code of Business Principles 
and all of our Code Policies is obtained annually from Unilever 
management via a formal Code declaration. In addition, there  
are specialist compliance programmes which run during the year 
and vary depending on the business priorities. These specialist 
compliance programmes supplement the Code declaration.  
Our Corporate Audit function plays a vital role in providing to both 
management and the Boards an objective and independent review 
of the effectiveness of risk management and internal control 
systems throughout Unilever.

BOARDS’ ASSESSMENT OF COMPLIANCE  
WITH THE RISK MANAGEMENT FRAMEWORKS

The Boards, advised by the Committees where appropriate, 
regularly review the significant risks and decisions that could 
have a material impact on Unilever. These reviews consider the 
level of risk that Unilever is prepared to take in pursuit of the 
business strategy and the effectiveness of the management 
controls in place to mitigate the risk exposure. 

The Boards, through the Audit Committee, have reviewed the 
assessment of risks, internal controls and disclosure controls 
and procedures in operation within Unilever. They have also 
considered the effectiveness of any remedial actions taken for  
the year covered by this report and up to the date of its approval  
by the Boards. 

Details of the activities of the Audit Committee in relation to  
this can be found in the Report of the Audit Committee on pages 
56 to 57.

Further statements on compliance with the specific risk 
management and control requirements in the Dutch Corporate 
Governance Code, the UK Corporate Governance Code, the US 
Securities Exchange Act (1934) and the Sarbanes-Oxley (2002)  
Act can be found on pages 46, 47 and 48.

PRINCIPAL RISK FACTORS

Our business is subject to risks and uncertainties. On the following 
pages we have identified the risks that we regard as the most 
relevant to our business. These are the risks that we see as most 
material to Unilever’s business and performance at this time. There 
may be other risks that could emerge in the future. We have also 
commented below on certain mitigating actions that we believe 
help us to manage these risks. However, we may not be successful 
in deploying some or all of these mitigating actions. If the 
circumstances in these risks occur or are not successfully 
mitigated, our cash flow, operating results, financial position, 
business and reputation could be materially adversely affected.  
In addition, risks and uncertainties could cause actual results to 
vary from those described, which may include forward-looking 
statements, or could impact on our ability to meet our targets or  
be detrimental to our profitability or reputation. 

49

Unilever Annual Report and Accounts 2014GovernanceRISKS CONTINUED

DESCRIPTION OF RISK

WHAT WE ARE DOING TO MANAGE THE RISK

BRAND PREFERENCE
As a branded goods business, Unilever’s success depends on  
the value and relevance of our brands and products to consumers 
across the world and on our ability to innovate and remain 
competitive.

Consumer tastes, preferences and behaviours are constantly 
changing and Unilever’s ability to anticipate and respond to these 
changes and to continue to differentiate our brands and products  
is vital to our business.

We are dependent on creating innovative products that continue  
to meet the needs of our consumers. If we are unable to innovate 
effectively, Unilever’s sales or margins could be materially 
adversely affected.

PORTFOLIO MANAGEMENT
Unilever’s strategic investment choices will affect the long-term 
growth and profits of our business.

Unilever’s growth and profitability are determined by our portfolio  
of categories, geographies and channels and how these evolve  
over time. If Unilever does not make optimal strategic investment 
decisions then opportunities for growth and improved margin  
could be missed.

We continuously monitor external market trends and collate 
consumer, customer and shopper insight in order to develop 
category and brand strategies. 

Our strategy focuses on investing in markets and segments which 
we identify as attractive because we have already built, or are 
confident that we can build, competitive advantage. 

Our Research and Development function actively searches for ways 
in which to translate the trends in consumer preference and taste 
into new technologies for incorporation into future products.

Our innovation management process deploys tools, technologies 
and resources to convert category strategies into projects and 
category plans, develop products and relevant brand 
communication and successfully roll out new products  
to our consumers.

Our Compass strategy and our business plans are designed to 
ensure that resources are prioritised towards those categories  
and markets having the greatest long-term potential for Unilever.

Our acquisition activity is driven by our portfolio strategy with  
a clear, defined evaluation process.

SUSTAINABILITY
The success of our business depends on finding sustainable 
solutions to support long-term growth.

Unilever’s Vision to double the size of our business while reducing 
our environmental footprint and increasing our positive social 
impact will require more sustainable ways of doing business.  
This means reducing our environmental footprint while increasing 
the positive social benefits of Unilever’s activities. We are dependent 
on the efforts of partners and various certification bodies to achieve 
our sustainability goals. There can be no assurance that sustainable 
business solutions will be developed and failure to do so could  
limit Unilever’s growth and profit potential and damage our 
corporate reputation.

The Unilever Sustainable Living Plan sets clear long-term 
commitments to improve health and well-being, reduce 
environmental impact and enhance livelihoods. Underpinning  
these are targets in areas such as hygiene, nutrition, sustainable 
sourcing, fairness in the workplace, opportunities for women and 
inclusive business as well as greenhouse gas emissions, water and 
waste. These targets and more sustainable ways of operating are 
being integrated into Unilever’s day-to-day business.

Progress towards the Unilever Sustainable Living Plan is monitored 
by the Unilever Leadership Executive and the Boards. The Unilever 
Sustainable Living Plan Council, comprising six external specialists  
in sustainability, guides and critiques the development of our strategy.

CUSTOMER RELATIONSHIPS
Successful customer relationships are vital to our business and 
continued growth.

Maintaining strong relationships with our customers is necessary 
for our brands to be well presented to our consumers and available 
for purchase at all times. 

The strength of our customer relationships also affects our ability  
to obtain pricing and secure favourable trade terms. Unilever may 
not be able to maintain strong relationships with customers and 
failure to do so could negatively impact the terms of business with 
the affected customers and reduce the availability of our products  
to consumers.

We build and maintain trading relationships across a broad 
spectrum of channels ranging from centrally managed 
multinational customers through to small traders accessed  
via distributors in many developing countries. 

We develop joint business plans with our key customers that include 
detailed investment plans and customer service objectives and we 
regularly monitor progress.

We have developed capabilities for customer sales and outlet design 
which enable us to find new ways to improve customer performance 
and enhance our customer relationships. 

50

Unilever Annual Report and Accounts 2014GovernanceDESCRIPTION OF RISK

WHAT WE ARE DOING TO MANAGE THE RISK

TALENT
A skilled workforce is essential for the continued success  
of our business.

Our ability to attract, develop and retain the right number of 
appropriately qualified people is critical if we are to compete  
and grow effectively.

This is especially true in our key emerging markets where there  
can be a high level of competition for a limited talent pool. The loss 
of management or other key personnel or the inability to identify, 
attract and retain qualified personnel could make it difficult to 
manage the business and could adversely affect operations and 
financial results.

SUPPLY CHAIN
Our business depends on purchasing materials, efficient 
manufacturing and the timely distribution of products  
to our customers.

Resource committees have been established and implemented 
throughout our business. These committees have responsibility  
for identifying future skills and capability needs, developing career 
paths and identifying the key talent and leaders of the future. 

We have an integrated management development process which 
includes regular performance reviews underpinned by a common 
set of leadership behaviours, skills and competencies. 

We have targeted programmes to attract and retain top talent  
and we actively monitor our performance in retaining talent  
within Unilever.

We have contingency plans designed to enable us to secure 
alternative key material supplies at short notice, to transfer  
or share production between manufacturing sites and to use 
substitute materials in our product formulations and recipes.

Our supply chain network is exposed to potentially adverse  
events such as physical disruptions, environmental and industrial 
accidents or bankruptcy of a key supplier which could impact  
our ability to deliver orders to our customers. 

These contingency plans also extend to an ability to intervene 
directly to support a key supplier should it for any reason find itself 
in difficulty or be at risk of negatively affecting a Unilever product. 

The cost of our products can be significantly affected by the cost  
of the underlying commodities and materials from which they  
are made. Fluctuations in these costs cannot always be passed  
on to the consumer through pricing. 

We have policies and procedures designed to ensure the health  
and safety of our employees and the products in our facilities, and  
to deal with major incidents or crises including business continuity 
and disaster recovery.

SAFE AND HIGH QUALITY PRODUCTS
The quality and safety of our products are of paramount 
importance for our brands and our reputation. 

The risk that raw materials are accidentally or maliciously 
contaminated throughout the supply chain or that other product 
defects occur due to human error, equipment failure or other 
factors cannot be excluded.

Commodity price risk is actively managed through forward buying 
of traded commodities and other hedging mechanisms. Trends are 
monitored and modelled regularly and integrated into our 
forecasting process.

Our product quality processes and controls are comprehensive, 
from product design to customer shelf. They are verified annually, 
and regularly monitored through performance indicators that drive 
continuous improvement activities. Our key suppliers are externally 
certified and the quality of material received is regularly monitored 
to ensure that it meets the rigorous quality standards that our 
products demand. 

In the event of an incident relating to the safety of our consumers  
or the quality of our products, incident management teams are 
activated in the affected markets under the direction of our product 
quality, science, and communications experts, to ensure timely and 
effective market place action.

SYSTEMS AND INFORMATION
Unilever’s operations are increasingly dependent on IT systems 
and the management of information. 

Hardware that runs and manages core operating data is fully 
backed up with separate contingency systems to provide real  
time back-up operations should they ever be required. 

We interact electronically with customers, suppliers and consumers 
in ways which place ever greater emphasis on the need for secure 
and reliable IT systems and infrastructure and careful management 
of the information that is in our possession. 

We maintain a global system for the control and reporting of  
access to our critical IT systems. This is supported by an annual 
programme of testing of access controls.

Disruption of our IT systems could inhibit our business operations  
in a number of ways, including disruption to sales, production and 
cash flows, ultimately impacting our results. 

We have policies covering the protection of both business  
and personal information, as well as the use of IT systems and 
applications by our employees. Our employees are trained to 
understand these requirements.

There is also a threat from unauthorised access and misuse of 
sensitive information. Unilever’s information systems could be 
subject to unauthorised access or the mistaken disclosure of 
information which disrupts Unilever’s business and/or leads to  
loss of assets.

We have standardised ways of hosting information on our public 
websites and have systems in place to monitor compliance with 
appropriate privacy laws and regulations, and with our own policies.

51

Unilever Annual Report and Accounts 2014Governance 
RISKS CONTINUED

DESCRIPTION OF RISK

WHAT WE ARE DOING TO MANAGE THE RISK

BUSINESS TRANSFORMATION
Successful execution of business transformation projects is  
key to delivering their intended business benefits and avoiding 
disruption to other business activities.

Unilever is continually engaged in major change projects, including 
acquisitions and disposals and outsourcing, to drive continuous 
improvement in our business and to strengthen our portfolio and 
capabilities.

Failure to execute such transactions or change projects 
successfully, or performance issues with third party outsourced 
providers on which we are dependent, could result in under-delivery 
of the expected benefits. Furthermore, disruption may be caused in 
other parts of the business.

EXTERNAL ECONOMIC AND POLITICAL RISKS AND 
NATURAL DISASTERS
Unilever operates across the globe and is exposed to a range  
of external economic and political risks and natural disasters  
that may affect the execution of our strategy or the running of  
our operations.

Adverse economic conditions may result in reduced consumer 
demand for our products, and may affect one or more countries 
within a region, or may extend globally. 

Government actions such as fiscal stimulus, changes to taxation 
and price controls can impact on the growth and profitability  
of our local operations. 

Social and political upheavals and natural disasters can disrupt 
sales and operations.

In 2014, more than half of Unilever’s turnover came from emerging 
markets including Brazil, India, Indonesia, Turkey, South Africa, 
China, Mexico and Russia. These markets offer greater growth 
opportunities but also expose Unilever to economic, political  
and social volatility in these markets.

TREASURY AND PENSIONS
Unilever is exposed to a variety of external financial risks in 
relation to Treasury and Pensions. 

Changes to the relative value of currencies can fluctuate widely 
and could have a significant impact on business results. Further, 
because Unilever consolidates its financial statements in euros it 
is subject to exchange risks associated with the translation of the 
underlying net assets and earnings of its foreign subsidiaries.

We are also subject to the imposition of exchange controls by 
individual countries which could limit our ability to import materials 
paid in foreign currency or to remit dividends to the parent company.

Currency rates, along with demand cycles, can also result in 
significant swings in the prices of the raw materials needed  
to produce our goods.

Unilever may face liquidity risk, ie difficulty in meeting its obligations, 
associated with its financial liabilities. A material and sustained 
shortfall in our cash flow could undermine Unilever’s credit rating, 
impair investor confidence and also restrict Unilever’s ability to  
raise funds.

All acquisitions, disposals and global restructuring projects  
are sponsored by a member of the Unilever Leadership Executive. 
Regular progress updates are provided to the Unilever  
Leadership Executive. 

Sound project disciplines are used in all merger, acquisitions, 
restructuring and outsourcing projects and these projects are 
resourced by dedicated and appropriately qualified personnel.  
The performance of third party outsourced providers is kept under 
constant review, with potential disruption limited to the time and 
cost required to install alternative providers.

Unilever also monitors the volume of change programmes under 
way in an effort to stagger the impact on current operations and  
to ensure minimal disruption.

The breadth of Unilever’s portfolio and our geographic reach  
help to mitigate our exposure to any particular localised risk  
to an extent. Our flexible business model allows us to adapt  
our portfolio and respond quickly to develop new offerings  
that suit consumers’ and customers’ changing needs during 
economic downturns. 

We regularly update our forecast of business results and cash  
flows and, where necessary, rebalance investment priorities. 

We have continuity planning designed to deal with crisis 
management in the event of political and social events and  
natural disasters.

We believe that many years of exposure to emerging markets  
have given us experience operating and developing our business 
successfully during periods of economic, political or social change.

Currency exposures are managed within prescribed limits and by 
the use of forward foreign exchange contracts. Further, operating 
companies borrow in local currency except where inhibited by  
local regulations, lack of local liquidity or local market conditions. 
We also hedge some of our exposures through the use of foreign 
currency borrowing or forward exchange contracts.

Our interest rate management approach aims to achieve an optimal 
balance between fixed and floating rate interest exposures on 
expected net debt. 

We seek to manage our liquidity requirements by maintaining 
access to global debt markets through short-term and long-term 
debt programmes. In addition, we have high committed credit 
facilities for general corporate purposes. 

Group treasury regularly monitors exposure to our banks, tightening 
counter-party limits where appropriate. Unilever actively manages 
its banking exposures on a daily basis. 

52

Unilever Annual Report and Accounts 2014GovernanceDESCRIPTION OF RISK

WHAT WE ARE DOING TO MANAGE THE RISK

We are exposed to market interest rate fluctuations on our floating  
rate debt. Increases in benchmark interest rates could increase  
the interest cost of our floating rate debt and increase the cost  
of future borrowings.

In times of financial market volatility, we are also potentially exposed 
to counter-party risks with banks, suppliers and customers.

Certain businesses have defined benefit pension plans, most now 
closed to new employees, which are exposed to movements in 
interest rates, fluctuating values of underlying investments and 
increased life expectancy. Changes in any or all of these inputs 
could potentially increase the cost to Unilever of funding the 
schemes and therefore have an adverse impact on profitability  
and cash flow.

We regularly assess and monitor counter-party risk in our 
customers and take appropriate action to manage our exposures. 

Our pension investment standards require us to invest across  
a range of equities, bonds, property, alternative assets and cash 
such that the failure of any single investment will not have a material 
impact on the overall value of assets. 

The majority of our assets, including those held in our ‘pooled’ 
investment vehicle, Univest, are managed by external fund 
managers and are regularly monitored by pension trustees  
and central pensions and investment teams.

Further information on financial instruments and capital  
and treasury risk management is included in note 16 on pages  
114 to 119.

ETHICAL
Acting in an ethical manner, consistent with the expectations  
of customers, consumers and other stakeholders, is essential  
for the protection of the reputation of Unilever and its brands.

Unilever’s brands and reputation are valuable assets and the  
way in which we operate, contribute to society and engage with  
the world around us is always under scrutiny both internally  
and externally. Despite the commitment of Unilever to ethical 
business and the steps we take to adhere to this commitment,  
there remains a risk that activities or events cause us to fall 
short of our desired standard, resulting in damage to Unilever’s 
corporate reputation and business results.

LEGAL AND REGULATORY
Compliance with laws and regulations is an essential part  
of Unilever’s business operations.

Unilever is subject to local, regional and global laws and regulations 
in such diverse areas as product safety, product claims, trademarks, 
copyright, patents, competition, employee health and safety, the 
environment, corporate governance, listing and disclosure, 
employment and taxes. 

Failure to comply with laws and regulations could expose Unilever 
to civil and/or criminal actions leading to damages, fines and 
criminal sanctions against us and/or our employees with possible 
consequences for our corporate reputation. 

Changes to laws and regulations could have a material impact  
on the cost of doing business. Tax, in particular, is a complex area 
where laws and their interpretation are changing regularly, leading 
to the risk of unexpected tax exposure. 

Our Code of Business Principles and our Code Policies govern the 
behaviour of our employees, suppliers, distributors and other third 
parties who work with us. 

Our processes for identifying and resolving breaches of our Code of 
Business Principles and our Code Policies are clearly defined and 
regularly communicated throughout Unilever. Data relating to such 
breaches is reviewed by the Unilever Leadership Executive and by 
relevant Board committees and helps to determine the allocation  
of resources for future policy development, process improvement, 
training and awareness initiatives.

Unilever is committed to complying with the laws and regulations  
of the countries in which we operate. In specialist areas the relevant 
teams at global, regional or local levels are responsible for setting 
detailed standards and ensuring that all employees are aware  
of and comply with regulations and laws specific and relevant  
to their roles. 

Our legal and regulatory specialists are heavily involved in 
monitoring and reviewing our practices to provide reasonable 
assurance that we remain aware of and in line with all relevant  
laws and legal obligations.

We have a Tax Risk Framework in place which sets out the  
controls established to assess and monitor tax risk for direct  
and indirect taxes.

53

Unilever Annual Report and Accounts 2014GovernanceBIOGRAPHIES

BOARD OF DIRECTORS

MICHAEL TRESCHOW
Chairman

KEES STORM
Vice-Chairman and Senior 
Independent Director

PAUL POLMAN
Chief Executive Officer
Executive Director

JEAN-MARC HUËT
Chief Financial Officer
Executive Director

Nationality Swedish Age 71, Male
Appointed Chairman May 2007
Committee membership: Nominating  
and Corporate Governance; 
Compensation 
Key areas of experience: Consumer, 
science & technology
Current external appointments:  
ABB Group (NED); Eli Lilly and Company 
(European Advisory Board member)
Previous relevant experience: 
Telefonaktiebolaget L M Ericsson 
(Chairman); AB Electrolux (Chairman); 
Confederation of Swedish Enterprise 
(Chairman); AB Electrolux (CEO)

Nationality Dutch Age 72, Male
Appointed May 2006
Committee membership:
Nominating and Corporate Governance 
(Chairman); Compensation 
Key areas of experience: Finance
Current external appointments: 
Anheuser-Busch InBev S.A. (Chairman); 
Baxter International, Inc. (Board 
member); Pon Holdings B.V.  
(Vice-Chairman, Supervisory Board); 
Confederation of Netherlands Industry 
and Employers (VNO-NCW) (Member) 
Previous relevant experience: AEGON 
N.V. (Chairman, Executive Board) 

Nationality Dutch Age 58, Male
Appointed CEO January 2009
Appointed Director October 2008
Key areas of experience:  
Finance, consumer, sales & marketing
Current external appointments: 
The Dow Chemical Company (NED); 
World Business Council for Sustainable 
Development (Chairman, Executive 
Committee); UN Global Compact (Board 
member); UK Business Ambassador
Previous relevant experience:  
Procter & Gamble Co. (Group president, 
Europe); Nestlé S.A. (CFO); Alcon Inc 
(Director)

Nationality Dutch Age 45, Male
Appointed CFO February 2010
Appointed Director May 2010
Key areas of experience:  
Finance, consumer
Current external appointments: 
Delta Topco Limited (NED); Heineken 
N.V. (Supervisory Board member)
Previous relevant experience:  
Bristol-Myers Squibb Company (EVP and 
CFO); Mead Johnson Nutrition (NED); 
Royal Numico NV (CFO); Goldman Sachs 
International (Investment Banking)

LAURA CHA
Non-Executive Director

PROFESSOR LOUISE FRESCO
Non-Executive Director

ANN FUDGE
Non-Executive Director

DR BYRON GROTE
Non-Executive Director

Nationality Chinese Age 65, Female
Appointed May 2013
Committee membership: Corporate 
Responsibility
Key areas of experience:  
Finance, government, legal & regulatory 
affairs
Current external appointments:  
HSBC Holdings plc (Independent NED); 
China Telecom Corporation Limited 
(Independent NED); The Hongkong and 
Shanghai Banking Corporation  
(Non-executive deputy Chairman); 
Foundation Asset Management AB 
(Senior international adviser)
Previous relevant experience:  
Securities and Futures Commission, 
Hong Kong. China Securities Regulatory 
Commission

Nationality Dutch Age 63, Female
Appointed May 2009
Committee membership:  
Corporate Responsibility (Chairman)
Key areas of experience:  
Science & technology, academia
Current external appointments: 
Wageningen UR (President of the 
Executive Board)
Previous relevant experience: 
Agriculture Department of the UN’s Food 
and Agriculture Organisation (Assistant 
director-general for agriculture)

Nationality American Age 63, Female
Appointed May 2009
Committee membership: Compensation 
Key areas of experience: Consumer, 
sales & marketing
Current external appointments:  
Novartis AG (NED); General Electric Co. 
(NED); US Programs Advisory  
Panel of Gates Foundation (Chairman)
Previous relevant experience: 
Marriott International (NED); Young & 
Rubicam (Chairman and CEO)

Nationality American/British  
Age 66, Male
Appointed May 2006
Committee membership:  
Audit (Chairman)
Key areas of experience: Finance
Current external appointments: 
Anglo American plc (NED); Standard 
Chartered Bank (NED); Akzo Nobel N.V. 
(Supervisory Board member)
Previous relevant experience: BP plc 
(CFO); UK Business – Government 
Forum on Tax and Globalisation 
(Member); UK Government’s Public 
Services Productivity Panel (Vice-
Chairman)

MARY MA
Non-Executive Director

HIXONIA NYASULU
Non-Executive Director

SIR MALCOLM RIFKIND
Non-Executive Director

JOHN RISHTON
Non-Executive Director

Nationality Chinese Age 62, Female
Appointed May 2013
Committee membership: Audit
Key areas of experience:  
Finance, consumer, science & 
technology
Current external appointments:  
Boyu Capital (Chairman); MXZ 
Investment Limited (Director); Lenovo 
Group Limited (NED); Securities and 
Futures Commission in Hong Kong 
(NED); Stelux Holdings International 
Limited (NED)
Previous relevant experience:  
TPG Capital (Partner); TPG China  
(Co-Chairman)

Nationality South African  
Age 60, Female
Appointed May 2007
Committee membership: Audit 
Key areas of experience:  
Sales & marketing
Current external appointments: Sasol 
Oil (Pty) Limited (Director); Sequel 
Property Investments (Beneficiary) 
Previous relevant experience: Sasol 
Ltd (Chairman); Ithala Development 
Finance Corporation (Chairman); 
Nedbank Limited (Deputy Chairman); 
AVI Ltd (NED)

Nationality British Age 68, Male
Appointed May 2010
Committee membership: Nominating  
and Corporate Governance
Key areas of experience: Government, 
legal & regulatory affairs
Current external appointments:  
Adam Smith International (NED); 
Alliance Medical Holdings Limited 
(NED); Member of UK Parliament
Previous relevant experience:  
Queen’s Counsel; Served in  
Cabinets of Margaret Thatcher  
and John Major, last position  
being that of UK Foreign Secretary; 
Continental Farmers Group plc (NED)

Nationality British Age 57, Male
Appointed May 2013 
Committee membership: Audit
Key areas of experience:  
Finance, sales & marketing
Current external appointments:  
Rolls-Royce Holdings plc (CEO); 
AeroSpace and Defence Trade 
Organisation (ASD) (Board member)
Previous relevant experience:  
Royal Ahold N.V. (CEO, President and 
CFO); ICA AB (NED); Allied Domecq plc 
(NED); British Airways plc (CFO)

FEIKE SIJBESMA
Non-Executive Director

PAUL WALSH
Non-Executive Director

DIRECTORS’ KEY AREAS OF EXPERTISE

Nationality Dutch Age 55, Male 
Appointed November 2014. 
Key areas of experience: 
Finance, consumer, science & 
technology
Current external appointments:  
Royal DSM N.V. (CEO and Chairman);  
De Nederlandsche Bank (Member); 
CEFIC (European Chemical Industry 
Council) (Board member)
Previous relevant experience: 
Supervisory board of DSM Netherlands 
(Chairman); Dutch Genomics Initiative 
(NGI) (Member); University Utrecht 
(Board member); Dutch Cancer Institute 
(NKI/AVL) (Board member)

Nationality British Age 59, Male
Appointed May 2009
Committee membership: Compensation 
(Chairman)
Key areas of experience: Finance, 
consumer, sales & marketing
Current external appointments:  
Compass Group plc (Chairman); FedEx 
Corporation Inc. (NED); Avanti 
Communications Group plc (NED); Ontex 
(Chairman); United Spirits Limited (NED); 
RM2 (NED)
Previous relevant experience: 
Diageo plc (CEO); Centrica plc (NED)

54

Finance
Consumer
Science & technology
Sales & marketing
Academic / Gov. / Legal / Regulatory Affairs

9
7
4
5
3

Unilever Annual Report and Accounts 2014GovernanceUNILEVER LEADERSHIP EXECUTIVE (ULE)

FOR PAUL POLMAN AND JEAN-MARC HUËT SEE PAGE 54

DOUG BAILLIE
Chief Human Resources 
Officer

Nationality British Age 59, Male
Appointed Chief HR Officer in  
February 2011 
Appointed to ULE as President  
of Western Europe in May 2008 
Joined Unilever 1978 
Previous Unilever posts include: 
Hindustan Unilever Limited (CEO);  
South Asia (Group VP); Africa, Middle 
East and Turkey (Group VP)
Current external appointments:  
Synergos (Board member) 

DAVID BLANCHARD
Chief R&D Officer

KEVIN HAVELOCK
President, Refreshment

ALAN JOPE
President, Personal Care

Nationality British Age 50, Male
Appointed to ULE February 2013  
Joined Unilever 1986 
Previous Unilever posts include:  
Unilever Research & Development 
(SVP); Unilever Canada Inc. (Chairman); 
Foods America (SVP Marketing 
Operations); Global Dressings (VP R&D); 
Margarine and Spreads (Director of 
Product Development)
Current external appointments: Ingleby 
Farms and Forests (NED)

Nationality British Age 57, Male
Appointed to ULE November 2011
Joined Unilever 1985 
Previous Unilever posts include: 
FRALIB France (Président Directeur 
Général); Unilever Arabia (Chairman); 
Unilever UK (Chairman); Unilever USA 
(President)
Current External Appointments: Pepsi/
Lipton JV (Co-Chairman)

Nationality British Age 50, Male
Appointed to ULE November 2011 
Joined Unilever 1985 
Previous Unilever posts include: 
Unilever Russia, Africa and Middle East 
(President); Unilever North Asia 
(President); SCC and Dressings (Global 
Category Leader); Home and Personal 
Care business in North America 
(President)

KEES KRUYTHOFF
President, North America

NITIN PARANJPE
President, Home Care

ANTOINE DE SAINT-AFFRIQUE
President, Foods

PIER LUIGI SIGISMONDI
Chief Supply Chain Officer

Nationality Dutch Age 46, Male 
Appointed to ULE November 2011
Joined Unilever 1993 
Previous Unilever posts include: Brazil 
(EVP); Unilever Foods South Africa 
(CEO); Unilever Bestfoods Asia (SVP and 
Board member)
Current external appointments: 
Enactus (Worldwide Board member); 
USA Grocery Manufacturing Association 
(Board member)

Nationality Indian Age 51, Male
Appointed to ULE October 2013
Joined Unilever 1987
Previous Unilever posts include:  
Hindustan Unilever Limited (CEO); 
Home and Personal Care, India 
(Executive Director); Home Care (VP); 
Fabric Wash (Category Head); Laundry 
and Household Cleaning, Asia (Regional 
Brand Director)
Current external appointments: 
Bhavishya Alliance Child Nutrition 
Initiatives (Director) 

Nationality French Age 50, Male
Appointed to ULE November 2011  
First joined Unilever 1989 until 1997;  
re-joined Unilever 2000 
Previous Unilever posts include: Skin 
category (EVP); Unilever Central and 
Eastern Europe (EVP);
Current external appointments: 
Conseiller du Commerce Extérieur de la 
France; Essilor International (NED)

Nationality Italian Age 49, Male
Appointed to ULE September 2009 
Previous posts include: Nestlé Mexico. 
(VP, Operations and R&D); Nestlé S.A.;  
A T Kearney (VP, Operations)
Current external appointments: Rexel 
S.A. (NED)

RITVA SOTAMAA
Chief Legal Officer

Nationality Finnish Age 51, Female
Appointed to ULE February 2013
Previous posts include: Siemens  
AG – Siemens Healthcare (GC);  
General Electric Company – GE 
Healthcare (various positions including  
GE Healthcare Systems (GC)); 
Instrumentarium Corporation (GC)

KEITH WEED
Chief Marketing and 
Communications Officer

Nationality British Age 53, Male 
Appointed to ULE April 2010  
Joined Unilever 1983 
Previous Unilever posts include: Global 
Home Care and Hygiene (EVP); Lever 
Fabergé (Chairman); Hair and Oral Care 
(SVP)
Current external appointments: Sun 
Products Corporation (NED); 
Collectively Limited (Chairman); 
Business in the Community 
International Board (Board member); 
World Economic Forum Consumer 
Industry (Board member)

JAN ZIJDERVELD
President, Europe

Nationality Dutch Age 50, Male 
Appointed to ULE February 2011 
Joined Unilever 1988 
Previous Unilever posts include: South 
East Asia and Australasia (EVP); Unilever 
Middle East North Africa (Chairman); 
Nordic ice cream business (Chairman)
Current external appointments:  
AIM (Board member); FoodDrinkEurope 
(Board member); Pepsi/Lipton JV (Board 
member); ECR Europe (Efficient 
Consumer Response) (Board member 
and Co-Chairman)

Key:
NED  Non-Executive Director
EVP  Executive Vice President
SVP  Senior Vice President
VP 
Vice President
GC  General Counsel

55

Unilever Annual Report and Accounts 2014Governance 
 
 
 
 
 
 
REPORT OF THE  
AUDIT COMMITTEE

COMMITTEE MEMBERS AND ATTENDANCE

Byron Grote 
Chairman of the Audit Committee 

Mary Ma 
Hixonia Nyasulu 
John Rishton 

ATTENDANCE

7 / 8

8 / 8
8 / 8
8 / 8

This table shows the membership of the Committee together with their 
attendance at meetings during 2014. If Directors are unable to attend  
a meeting, they have the opportunity beforehand to discuss any agenda 
items with the Committee Chairman. Attendance is expressed as the 
number of meetings attended out of the number eligible to be attended.

HIGHLIGHTS OF 2014

•  Review of the Annual Report & Accounts 
•  Oversight of transition to the new  

external auditors 

•  Review of management’s improvements to 

reporting and internal control arrangements 
•  Review of Unilever’s major change programmes 
•  Review of IT security and data privacy 

PRIORITIES FOR 2015

•  Ongoing assessment of new regulatory 

requirements for audit committees with respect 
to reporting and governance

•  Review of Unilever’s major change programmes 
•  Review of non-financial KPIs
•  Review of IT security and resilience
•  Impact of new global tax regulations

MEMBERSHIP OF THE COMMITTEE
The Audit Committee is comprised only of independent  
Non-Executive Directors with a minimum requirement of three 
such members. It is chaired by Byron Grote. The other members 
are Mary Ma, Hixonia Nyasulu and John Rishton. For the purposes 
of the US Sarbanes-Oxley Act of 2002 Byron Grote is the Audit 
Committee’s financial expert. The Boards have satisfied 
themselves that the current members of the Audit Committee  
are competent in financial matters and have recent and relevant 
experience. Other attendees at Committee meetings (or part 
thereof) were the Chief Financial Officer, Chief Auditor, Group 
Controller, Chief Legal Officer, Group Secretary and the external 
auditor. Throughout the year the Committee members periodically 
met without others present and also held separate private 
sessions with the Chief Financial Officer, Chief Auditor and the 
external auditor, allowing the Committee to discuss any issues  
in more detail directly.

ROLE OF THE COMMITTEE
The role and responsibilities of the Audit Committee are set out  
in written terms of reference which are reviewed annually by 
the Committee taking into account relevant legislation and 

56

recommended good practice. The terms of reference are contained 
within ‘The Governance of Unilever’ which is available on our 
website at www.unilever.com/corporategovernance. The 
Committee’s responsibilities include, but are not limited to,  
the following matters with a view to bringing any relevant issues  
to the attention of the Boards: 
•  Oversight of the integrity of Unilever’s financial statements; 
•  Review of Unilever’s quarterly and annual financial statements 

(including clarity and completeness of disclosure), and 
approval of the quarterly trading statements for quarter 1 and 
quarter 3; 

•  Oversight of risk management and internal control arrangements;
•  Oversight of compliance with legal and regulatory requirements;
•  Oversight of the external auditors’ performance, objectivity, 
qualifications and independence; the approval process of 
non-audit services; recommendation to the Boards of their 
nomination for shareholder approval; and approval of their 
fees, refer to note 25 on page 128; 

•  The performance of the internal audit function; and 
•  Approval of Unilever Leadership Executive (ULE) expense 

policy and review of Executive Director expenses. 

In order to help the Committee meet its oversight responsibilities, 
each year management organise knowledge sessions for the 
Committee on subject areas within their remit. In 2014, sessions 
on corporate governance and reporting updates and cyber 
security were held.

HOW THE COMMITTEE HAS DISCHARGED ITS RESPONSIBILITIES
During the year, the Committee’s principal activities were as follows:

FINANCIAL STATEMENTS 
The Committee reviewed the quarterly financial press releases 
together with the associated internal quarterly reports from the Chief 
Financial Officer and the Disclosure Committee, and with respect  
to the half-year, and full-year results the external auditors’ reports, 
prior to their publication. They also reviewed the Annual Report  
and Accounts and Annual Report on Form 20-F. These reviews 
incorporated the accounting policies and significant judgements  
and estimates underpinning the financial statements as disclosed 
within note 1 on pages 88 and 89. Particular attention was paid to the 
following significant issues in relation to the financial statements:
•  Revenue recognition – estimation of discounts, incentives on 

sales made during the year, refer to note 2 on page 90;

•  Direct tax provisions and contingencies, refer to note 6 on pages 

100 to 102;

•  Indirect tax provisions and contingencies, refer to note 19 on 

page 123.

The external auditors have agreed the list of significant issues 
discussed by the Audit Committee.

For each of the above areas the Committee considered the key 
facts and judgements outlined by management. Members of 
management attended the section of the meeting of the Committee 
where their item was discussed to answer any questions or 
challenges posed by the Committee. The issues were also 
discussed with the external auditor and further information can  
be found on page 80. The Committee was satisfied that there are 
relevant accounting policies in place in relation to these significant 
issues and management have correctly applied these policies.

At the request of the Board the Committee considered whether 
the 2014 Annual Report and Accounts was fair, balanced and 
understandable and whether it provided the necessary 
information for shareholders to assess the Group’s performance, 
business model and strategy. The Committee were satisfied that, 
taken as a whole, the 2014 Annual Report and Accounts is fair, 
balanced and understandable.

Unilever Annual Report and Accounts 2014GovernanceRISK MANAGEMENT AND INTERNAL CONTROL ARRANGEMENTS
The Committee reviewed Unilever’s overall approach to risk 
management and control, and its processes, outcomes and 
disclosure. It reviewed:
•  the Controller’s Quarterly Risk and Control Status Report, 

including Code of Business Principles cases relating to frauds 
and financial crimes and significant complaints received through 
the Unilever Code Support Line;

•  the 2014 corporate risks for which the Audit Committee had 
oversight and the proposed 2015 corporate risks identified  
by the ULE;

•  management’s improvements to reporting and internal financial 

control arrangements;

•  processes related to cyber security, information management  

and privacy;

•  tax planning, insurance arrangements and related  

risk management;

•  treasury policies, including debt issuance and hedging; and
•  litigation and regulatory investigations.

The Committee reviewed the application of the requirements 
under Section 404 of the US Sarbanes-Oxley Act of 2002 with 
respect to internal controls over financial reporting. In addition, 
the Committee reviewed the annual financial plan and Unilever’s 
dividend policy and dividend proposals.

During 2014 the Committee oversaw the independent assurance 
work that is performed on a number of our Unilever Sustainable 
Living Plan (USLP) metrics (selected on the basis of their 
materiality to the USLP).

In fulfilling its oversight responsibilities in relation to risk 
management, internal control and the financial statements, the 
Committee met regularly with senior members of management 
and is fully satisfied with the key judgements taken.

INTERNAL AUDIT FUNCTION
The Committee reviewed Corporate Audit’s audit plan for the year 
and agreed its budget and resource requirements. It reviewed 
interim and year-end summary reports and management’s 
response. The Committee carried out an evaluation of the 
performance of the internal audit function and was satisfied with  
the effectiveness of the function. The Committee met 
independently with the Chief Auditor during the year and 
discussed the results of the audits performed during the year.

AUDIT OF THE ANNUAL ACCOUNTS
KPMG, Unilever’s external auditors and independent registered public 
accounting firm, reported in depth to the Committee on the scope and 
outcome of the annual audit, including their audit of internal controls 
over financial reporting as required by Section 404 of the US 
Sarbanes-Oxley Act of 2002. Their reports included accounting 
matters, governance and control, and accounting developments.

The Committee held independent meetings with the external 
auditors during the year and reviewed, agreed, discussed and 
challenged their audit plan, including their assessment of the 
financial reporting risk profile of the Group. The Committee 
discussed the views and conclusions of KPMG regarding 
management’s treatment of significant transactions and areas  
of judgement during the year and KPMG confirmed they were 
satisfied that these had been treated appropriately in the  
financial statements.

audit contract by one year, and recommended to the Boards the 
re-appointment of the external auditors. On the recommendation  
of the Committee, the Directors will be proposing the re-
appointment of KPMG at the AGMs in April 2015.

Both Unilever and KPMG have safeguards in place to avoid the 
possibility that the auditors’ objectivity and independence could be 
compromised, such as audit partner rotation and the restriction  
on non-audit services that the external auditors can perform as 
described below. The Committee reviewed the report from KPMG 
on the actions they take to comply with the professional and 
regulatory requirements and best practice designed to ensure  
their independence from Unilever.

Each year, the Committee assesses the effectiveness of the 
external audit process which includes gaining feedback from key 
stakeholders at all levels across Unilever. 

The Committee also reviewed the statutory audit, audit related and 
non-audit related services provided by KPMG and compliance with 
Unilever’s documented approach, which prescribes in detail the 
types of engagements, listed below, for which the external auditors 
can be used: 
•  statutory audit services, including audit of subsidiaries;
•  audit related engagements – services that involve attestation, 
assurance or certification of factual information that may be 
required by external parties;

•  non-audit related services – work that our auditors are best 

placed to undertake, which may include: 
 – tax services – all significant tax work is put to tender; 
 – acquisition and disposal services, including related due 

diligence, audits and accountants’ reports; and 

 – internal control reviews. 

Several types of engagements are prohibited, including:
•  bookkeeping or similar services; 
•  systems design and implementation related to financial 

information or risk management; 

•  valuation services; 
•  actuarial services; 
• 
internal audit;
•  broker, dealer, investment adviser or investment bank 

services;

•  legal services;
•  design and/or implementation of risk management processes 

and systems; and 

•  staff secondments to a management function. 

All audit related engagements over €250,000 and non-audit 
related engagements over €100,000 required specific advance 
approval by the Audit Committee Chairman. The Committee 
further approved all engagements below these levels which have 
been authorised by the Group Controller. These authorities are 
reviewed regularly and, where necessary, updated in the light of 
internal developments, external developments and best practice. 

EVALUATION OF THE AUDIT COMMITTEE
As part of the external Board evaluation carried out in 2014,  
the Boards evaluated the performance of the Committee. The 
Committee also carried out an assessment of its own 
performance. Each concluded that the Committee is performing 
effectively. Nevertheless, the Committee agreed that to enhance 
its effectiveness it would seek opportunities for all Committee 
members to visit a key accounting and reporting centre.

EXTERNAL AUDITORS 
As a result of the tender performed in 2013, shareholders approved 
the appointment of KPMG as the Group’s external auditor at the 
2014 AGMs in May and throughout the year the Committee oversaw 
and helped facilitate a smooth transition from the former auditors. 
The Committee has approved the extension of the current external 

Byron Grote 
Chairman of the Audit Committee
Mary Ma
Hixonia Nyasulu
John Rishton

57

Unilever Annual Report and Accounts 2014GovernanceREPORT OF THE CORPORATE  
RESPONSIBILITY COMMITTEE

COMMITTEE MEMBERS AND ATTENDANCE

Louise Fresco 
Chairman of the Corporate  
Responsibility Committee

Laura Cha 
Charles Golden 

ATTENDANCE

4 / 4

4 / 4
2 / 2

This table shows the membership of the Committee together with their 
attendance at meetings during 2014. If Directors are unable to attend  
a meeting, they have the opportunity beforehand to discuss any agenda 
items with the Committee Chairman. Attendance is expressed as the 
number of meetings attended out of the number eligible to be attended.

HIGHLIGHTS OF 2014

•  Scrutiny of Unilever’s Code of Business 

Principles and Unilever’s new Responsible 
Sourcing Policy

•  Review of progress on the Unilever Sustainable 

Living Plan 

•  Product quality and food safety

PRIORITIES FOR 2015

•  Compliance with Code of Business Principles, 

particularly by third parties

•  The Unilever Sustainable Living Plan:  

progress on delivering the Plan 

•  Product quality and safety
•  Corporate reputation

58

TERMS OF REFERENCE
The Corporate Responsibility Committee oversees Unilever’s 
conduct as a responsible multinational business. The Committee 
is also charged with ensuring that Unilever’s reputation is 
protected and enhanced. A key element of the Committee’s role  
is the need to identify any external developments which are likely 
to have an influence upon Unilever’s standing in society and to 
bring these to the attention of the Boards.

The Committee currently comprises two Non-Executive 
Directors: Louise Fresco, who chairs the Committee, and Laura 
Cha. The Chief Marketing & Communications Officer attends the 
Committee’s meetings. Charles Golden retired as a Non-
Executive Director of Unilever at the 2014 AGMs in May.

The Committee’s discussions are informed by the perspectives  
of the Group’s two sustainability leadership groups, both of which 
are chaired by the Chief Marketing & Communications Officer.  
The first is the Unilever Sustainable Living Plan Council (formerly 
called the Unilever Sustainable Development Group) – a group  
of experts from outside the Group who advise Unilever’s senior 
leadership on its sustainability strategy. The second is the 
Unilever Sustainable Living Plan Steering Team – the group  
of Unilever’s senior executives who are accountable for driving 
sustainable growth. The insights from these groups help to  
keep the Boards informed of current and emerging trends  
and any potential risks arising from sustainability issues.

During 2014 the Committee reviewed its terms of reference of the 
Committee and, on the recommendation of the Committee, the 
Boards approved minor changes to the terms.

The Committee’s terms of reference and details of the Unilever 
Sustainable Living Plan Council are available on our website at 
www.unilever.com/corporategovernance and  
www.unilever.com/sustainable-living/governance respectively. 

MEETINGS
Meetings are held quarterly and ad hoc as required. The Committee 
Chairman reports the conclusions to the Boards. Four meetings 
were held in 2014. Following the Committee’s terms of reference, 
Unilever’s corporate risks and the ‘3+1’ goals set for individual 
committees, the Committee works to a structured agenda, 
enabling members to focus in detail on the responsibilities 
assigned to them. 

The agenda covers the Code of Business Principles (the Code) and 
litigation as well as occupational safety, product safety and quality, 
the Unilever Sustainable Living Plan (USLP) and corporate 
reputation as well as a range of strategic and current issues. 

CODE OF BUSINESS PRINCIPLES
The Committee is responsible for the oversight of the Code and 
associated Code Policies which set out the standards of conduct 
we expect of our employees.

The Committee ensures that the Code and Code Policies  
remain fit for purpose and are appropriately applied. The  
Audit Committee also considers the Code as part of its remit  
to review risk management.

Unilever Annual Report and Accounts 2014GovernanceThe Committee maintains close scrutiny of the mechanisms  
for compliance with the Code and Code Policies as ongoing 
compliance is essential to promote and protect Unilever’s  
values and standards, and hence the good reputation of the 
Group. At each meeting the Committee reviews the completion  
of investigations into non-compliance with the Code and Code 
Policies and progress on training programmes as well as any 
trends which may emerge from reports of Code non-compliance. 

The Committee also discussed Unilever’s ambitions to achieve 
systemic change in areas that support its business priorities. 
Unilever has defined three areas where it has the scale and 
resources to create transformational change. It is deepening  
its efforts to work towards eliminating deforestation from supply 
chains; championing sustainable agriculture and the development 
of smallholder farmers; and improving hygiene through 
handwashing, safe drinking water and sanitation. 

FURTHER ITEMS
Other discussions during the year focused on obesity, progress on 
alternatives to animal testing and consumer confidence in the use 
of chemicals. The systems and processes in place for managing 
issues such as these were also scrutinised as they are essential 
in helping to maintain Unilever’s good reputation.

EVALUATION OF THE CORPORATE RESPONSIBILITY 
COMMITTEE
As part of the external Board evaluation carried out in 2014,  
the Boards evaluated the performance of the Committee.  
The Committee also carried out an assessment of its own 
performance. Each concluded that the Committee is performing 
effectively. The Committee agreed that the structure of its 
meetings and its focus on priority topics were working well and 
should be continued.

Louise Fresco
Chairman of the Corporate Responsibility Committee
Laura Cha

Further details on the USLP can be found in Unilever’s online Sustainable 
Living Report 2014 to be published in May 2015.

  www.unilever.com/sustainable-living

Third parties’ compliance with the Code is essential for the 
protection of the reputation of Unilever and its brands. This  
was a priority for the Committee in 2014 and remains high  
on its agenda for 2015. 

LITIGATION REVIEW
The Chief Legal Officer reports to the Committee on litigation and 
regulatory matters which may have a reputational impact including 
environmental issues, bribery and corruption compliance and 
competition law compliance. For further information on ‘legal 
proceedings’ please see note 20 on page 125.

SAFETY
The Committee reviews a scorecard analysis of progress  
on occupational safety and product safety and quality at each 
meeting. These quarterly scorecards are complemented by 
regular in-depth discussions to reassure committee members 
that systems and processes remain robust. 

Occupational safety, particularly road safety, remains a high 
priority for Unilever and the Committee noted considerable  
effort has been made to counter a slight dip in performance  
at the beginning of 2014. 

Having discussed Unilever’s policies and processes for product 
safety, including incident management, members considered  
that Unilever adopts a systematic approach that focuses  
on prevention. 

UNILEVER SUSTAINABLE LIVING PLAN
The USLP is at the heart of Unilever’s Vision to double the size of its 
business while reducing its environmental footprint and increasing 
its positive social impact. By making sustainability integral to how 
Unilever does business, the USLP provides the differentiator in 
Unilever’s business model. Given its strategic importance, the 
Committee monitors progress on the USLP and reviews any 
potential risks that could affect Unilever’s reputation. 

One of the Committee’s ongoing priorities is to ensure that delivery 
of the USLP is maintained through appropriate business strategies. 

The USLP was launched at the end of 2010 and much has been 
learned in implementing the plan since then. In 2014 Unilever 
reviewed its strategy and approach to focus its attention on the 
areas that matter most to the business and where its contribution 
can achieve the greatest impact on society. 

An important outcome of this review is the expansion of the 
Enhancing Livelihoods pillar of the USLP to embrace commitments 
on fairness in the workplace, opportunities for women and inclusive 
business. The promotion of human rights is an important 
component in these new commitments and the Committee studied 
the implications of the UN Guiding Principles on Human Rights.  
It also welcomed the launch of Unilever’s new Responsible 
Sourcing Policy as a crucial step in promoting human rights with 
Unilever’s suppliers (see page 8).

59

Unilever Annual Report and Accounts 2014GovernanceREPORT OF THE NOMINATING AND  
CORPORATE GOVERNANCE COMMITTEE

COMMITTEE MEMBERS, MEMBERSHIP STATUS  
AND ATTENDANCE

Kees Storm 
Chairman of the Nominating and 
Corporate Governance Committee

Sir Malcolm Rifkind 
Michael Treschow 

ATTENDANCE

7/7

7/7
7/7

This table shows the membership of the Committee together with their 
attendance at meetings during 2014. If Directors are unable to attend  
a meeting, they have the opportunity beforehand to discuss any agenda 
items with the Committee Chairman. Attendance is expressed as the 
number of meetings attended out of the number eligible to be attended.

HIGHLIGHTS OF 2014

•  Director and Unilever Leadership  
Executive Succession Planning

•  External Board evaluation

PRIORITIES FOR 2015

•  Recommendations for new Non-Executive 

Directors

•  Planning for Chairman succession
•  Monitoring of emerging Corporate Governance 

developments

•  Active participation in relevant Corporate 

Governance consultations

60

ROLE AND MEMBERSHIP OF THE COMMITTEE
The Nominating and Corporate Governance Committee is 
responsible for evaluating the balance of skills, experience, 
independence and knowledge on the Boards and for drawing  
up selection criteria, ongoing succession planning and 
appointment procedures. It also has oversight of all matters 
relating to corporate governance and brings any issues in this 
respect to the attention of the Boards.

The Committee’s terms of reference are set out in ‘The 
Governance of Unilever’ which can be found on our website  
at www.unilever.com/corporategovernance. During the year,  
the Committee reviewed the Committee’s terms of reference  
to ensure they remained in line with relevant corporate 
governance guidelines and to determine whether its 
responsibilities are properly described. The amended terms 
became effective on 1 January 2015.

The Committee is comprised of two Non-Executive Directors and  
the Chairman. The Group Secretary acts as secretary to the 
Committee. Other attendees at Committee meetings in 2014  
(or part thereof) were the Chief Executive Officer, the Chief HR 
Officer and the Group Secretary. 

In 2014 the Committee met seven times. At the start of the year 
the Committee considered the results of the Committee’s annual 
self-evaluation for 2013 and used these to help create an annual 
plan for meetings for 2014.

APPOINTMENT AND RE-APPOINTMENT OF DIRECTORS 
Re-appointment: Non-Executive Directors normally serve for  
a maximum of nine years. The schedule the Committee uses  
for orderly succession planning of Non-Executive Directors can 
be found on our website at www.unilever.com/committees. All 
existing Executive and Non-Executive Directors, unless they are 
retiring, submit themselves for evaluation by the Committee every 
year. An Executive Director stops holding executive office on 
ceasing to be a Director. The Chairman will inform the Committee 
of the outcomes of his discussions with each Director on individual 
performance. Based upon the evaluation of the Boards, its 
Committees and the continued good performance of individual 
Directors, the Committee recommends to each Board a list of 
Directors for re-election at the relevant company’s AGMs. In 2014, 
Charles Golden decided not to put himself forward for re-election 
at the 2014 AGMs in May 2014. The Committee proposed the 
nomination of all other Directors. Directors are appointed by 
shareholders by a simple majority vote at the AGMs. 

Appointment: Where a vacancy arises on the Boards, the 
Committee may seek the services of specialist recruitment firms 
and other external experts to assist in finding individuals with  
the appropriate skills and expertise. The Committee reviews 
candidates presented by the recruitment firm, or recommended 
by Directors and members of the Unilever Leadership Executive 
(ULE), and all members of the Committee are involved in the 
interview process before making their recommendations to the 
Boards for approval. The Committee also recommends to the 
Boards candidates for election as Chairman and Vice-Chairman/
Senior Independent Director.

When recruiting the Committee will take into account the profile 
of Unilever’s Boards of Directors set out in the ‘The Governance  
of Unilever’ which is in line with the recommendations of applicable 
governance regulations and best practice. Pursuant to the profile 
the Boards should comprise a majority of Non-Executive Directors 
who are independent of Unilever, free from any conflicts of 
interest and are able to allocate sufficient time to perform their 
responsibilities effectively. With respect to composition and 
qualities, the Boards should be in keeping with the size of Unilever, 
its portfolio, culture and geographical spread and its status as a 

Unilever Annual Report and Accounts 2014Governance 
 
 
PROFILE OF UNILEVER’S BOARDS OF DIRECTORS

DESIRED EXPERTISE AND EXPERIENCE
In view of Unilever’s objectives and activities, it is important 
that the Boards have sufficient financial literacy, have at least 
one financial expert and are composed in such a way that the 
following expertise and experience are present in one or
more of its members:
•  Executive management experience and knowledge of 
corporate governance issues at main board level with  
a company comparable in size and international spread  
of activities with multiple stock exchange listings;

•  Understanding of human resources and remuneration  

in large international companies;

•  Experience in financial administration, accounting policies 

and internal control;

•  Risk management of multinationals with share listings;
•  Understanding of the markets where Unilever is active;
•  Experience in and understanding of the fast-moving 

consumer goods (FMCG) market;

•  Knowledge of marketing and commercial expertise;
•  Awareness of corporate social responsibility issues; and
•  Experience with R&D in those fields where Unilever  

is active.

PROFILE
This profile guides the Nominating and Corporate
Governance Committee and the Boards on the occasion
of the nomination of Directors. It is reviewed and updated  
by the Boards periodically. 

listed company. The objective pursued by the Boards is to have a 
variety of age, gender, expertise, social background and 
nationality and, wherever possible, the Boards should reflect 
Unilever’s consumer base and take into account the footprint and 
strategy of the Group. 

In 2014, the Committee engaged the services of Russell Reynolds 
Associates, an executive search agency, to assist with the 
recruitment of a new Non-Executive Director. Russell Reynolds 
Associates, who also assist Unilever with the recruitment of 
senior executives, helped to identify Feike Sijbesma as a potential 
candidate. The Committee recommended to the Boards that Feike 
Sijbesma be nominated as a new Non-Executive Director at the 
2014 AGMs. In May 2014 the AGMs resolved to appoint Feike and 
his appointment took effect on 1 November 2014. Feike is a 
leading business figure and brings significant additional expertise 
to the Boards, including in the important areas of food, nutrition 
and sustainability.

Succession planning: In consultation with the Committee, the 
Boards review both the adequacy of succession planning 
processes and the actual succession planning at each of Board 
and ULE level.

The Committee, on behalf of the Boards, continued during 2014  
to consider succession planning for the Boards given that Byron 
Grote and Kees Storm (Vice-Chairman/Senior Independent 
Director) are expected to retire at the AGMs in May 2015 and 
Michael Treschow (the Chairman), and Hixonia Nyasulu are 
expected to retire in May 2016. The Committee actively engaged 
with the Boards in 2014 on potential Non-Executive Director 
candidates and on the profile of a future Chairman. 

In addition, during 2014, the Committee consulted with the Chief 
Executive Officer on the selection criteria and appointment 
procedures for senior management changes including changes  
to the ULE.

DIVERSITY POLICY 
Unilever has long understood the importance of diversity within 
our workforce because of the wide range of consumers we 
connect with globally. This goes right through our organisation, 
starting with the Boards. The Boards feel that gender is only  
one part of diversity, and Unilever Directors will continue to  
be selected on the basis of their wide-ranging experience, 
backgrounds, skills, knowledge and insight.

Unilever’s Board Diversity Policy, which is reviewed by the 
Committee each year, can be found on our website at  
www.unilever.com/boardsofunilever. The Committee also 
reviewed and considered relevant recommendations on diversity 
and remains pleased that over 40% of our Non-Executive 
Directors are women. 

EVALUATION
As part of the external Board evaluation carried out in 2014,  
the Boards evaluated the performance of the Committee.  
The Committee also carried out an assessment of its own 
performance, Each concluded that the Committee is performing 
effectively. Nevertheless, the Committee agreed that, to enhance 
its effectiveness, it would give fuller feedback to the Boards on the 
appointment process of Non-Executive Directors and arrange for 
the external recruitment firm used to present to the Boards. 

Kees Storm
Chairman of the Nominating and Corporate
Governance Committee
Sir Malcolm Rifkind
Michael Treschow

61

Unilever Annual Report and Accounts 2014GovernanceDIRECTORS’ REMUNERATION  
REPORT

COMMITTEE MEMBERS AND ATTENDANCE

CHAIRMAN’S LETTER 

Paul Walsh 
Chairman of the Compensation Committee (previously called 
the Compensation and Management Resources Committee)

5 / 5

ATTENDANCE

Ann Fudge 
Kees Storm 
Michael Treschow 

5 / 5
4 / 5
5 / 5

This table shows the attendance of Directors at Committee meetings held 
in the year ended 31 December 2014. If Directors are unable to attend a 
meeting, they have the opportunity beforehand to discuss any agenda 
items with the Committee Chairman. Attendance is expressed as the 
number of meetings attended out of the number eligible to be attended. 

HIGHLIGHTS OF 2014

•  No changes have been made to the remuneration 

policy during the year.

•  The Committee approved the implementation 
and roll-out of the new global employee share 
plan ‘SHARES’ for employees below 
management level.

•  The Committee reviewed the remuneration 
framework and concluded that it continues  
to serve Unilever well, particularly in light  
of the strong level of shareholder support  
for Unilever’s remuneration policy at the  
2014 AGMs.

•  Review of the global reward structure for 

Unilever’s ‘Top 100’ executive management 
population below Executive Director level, two 
years after implementation, has proven that  
it is delivering effectively against the objectives 
that had been set for it.

PRIORITIES FOR 2015

•  Further review and shaping of Unilever’s future 
reward framework to ensure that it remains 
aligned with strategy and long-term shareholder 
value creation.

•  Review of relative competitive position of reward 

levels for Unilever’s ‘Top 100’ executive 
management population.

•  Review of progress in implementing SHARES.

FORMAT OF THE DIRECTORS’ REMUNERATION REPORT 
Our Directors’ Remuneration Report is split into the 
following sections:

•  Chairman’s letter – page 62 to 63
•  Remuneration Principles – page 63 to 64
•  Annual Remuneration Report – page 65 to 77

62

DEAR SHAREHOLDERS,
I am pleased to report that our Remuneration Policy was adopted 
at the 2014 NV and PLC AGMs with strong levels of support and 
remains unchanged for 2015. 

REMUNERATION POLICY – AVAILABLE ON OUR WEBSITE
To simplify this year’s report we have chosen not to repeat our 
Remuneration Policy, which is available on our website. To reflect 
the reward decisions taken for 2015 by the Compensation 
Committee we have updated the supporting information in the 
remuneration policy table and other contextual information.

  www.unilever.com/ara2014/downloads

BUSINESS PERFORMANCE AND REMUNERATION 
OUTCOMES FOR 2014

Annual bonus – a year of resilient performance
During the year Unilever faced an increasingly challenging 
external environment. In addition to fierce competition, we also 
saw weakening consumer demand across many parts of the 
world and increasing external volatility. The business responded 
to the combination of these events with resilience by heightening 
focus on cost control and margin improvement. Although our 
overall underlying sales growth lowered to 2.9% we continued to 
outperform our markets, as we have done consistently since  
Paul Polman’s appointment as CEO. Through rigorous control of 
overheads, we delivered a core operating margin improvement of 
0.4 percentage points despite adverse currency movements. With 
the quality of these results in mind, the Committee exercised its 
judgement to uplift the annual bonus outcome from 68% to 80%  
of target and decided to pay a bonus of 132% of salary (66% of 
maximum) to the CEO, Paul Polman, and a bonus of 88% of salary 
(59% of maximum) to the CFO, Jean-Marc Huët. The Committee 
believes that these awards fairly reflect the performance 
delivered in 2014. This consistency in performance delivery, now 
established over the last six years, shows that Unilever is building 
a more resilient company. We are better able to withstand the 
challenges of an increasingly uncertain business environment 
because we are moving towards a business model with long-term 
sustainability at its core. 

GSIP and MCIP – strong financial performance over the last 
three years
Over the past three years, Unilever has again delivered very 
strong financial performance. Underlying sales growth during 
this period was 4.7% per annum. Core operating margin 
improvement over the period was an average of 0.37 percentage 
points per year, demonstrating management’s drive for consistent 
top and bottom line growth. Unilever has also generated very 
strong operating cash in the period, with cumulative operating 
cash flow of €15.5 billion. Total shareholder return (TSR) over this 
three-year period was below the performance of our peers, and, 
as a result, no part of the GSIP and MCIP awards related to TSR 
will vest. The Committee believes the outcomes of the long-term 
share incentive plans represent a fair reflection of Unilever’s 
underlying performance over the last three years. On the basis  
of this performance, the Committee determined that the GSIP 
awards to the end of 2014 together with MCIP awards, which were 
granted to Executive Directors for the first time in 2012, will vest 
at 121% of initial award levels (ie 61% of maximum for GSIP and 
81% of maximum awards for MCIP, which is capped at 150%).

Unilever Annual Report and Accounts 2014GovernanceREMUNERATION PRINCIPLES 

SUPPORTING THE DELIVERY OF OUR STRATEGY THROUGH 
REMUNERATION ARRANGEMENTS
Our business vision is to double the size of Unilever while 
reducing our environmental footprint and increasing our positive 
social impact through a focus on our brands, our operations and 
our people, and the Unilever Sustainable Living Plan (USLP). 
Remuneration is one of the key tools that we have as a business  
to help us to motivate our people to achieve our goals.

Our remuneration arrangements are designed to support our 
business vision and the implementation of our strategy. The key 
elements of our remuneration package for Executive Directors 
are summarised below:

FIXED 
ELEMENTS

PERFORMANCE-RELATED 
ELEMENTS

Base salary

Fixed allowance 
and other 
benefits

Annual bonus

Longer-term:
MCIP

Longer-term:
GSIP

EXECUTIVE DIRECTORS TURN DOWN SALARY INCREASES 
FOR 2015 
In our 2011 Directors’ Remuneration Report, the Committee  
drew shareholders’ attention to our concern that the CEO’s salary 
was positioned at the lower end of market practice compared  
to similar sized UK and European companies. At that time the 
Committee stated that it would look to make further increases,  
as appropriate, to address this over the next few years. Since 
then, largely at the CEO and CFO’s own insistence, we have 
consistently awarded less of a salary increase than we believed 
was merited by the performance of the Executive Directors. 
Having held their salaries steady for longer than intended and  
in view of the sustained track record of performance delivery,  
the Committee recommended, and the Boards approved, salary 
increases for the CEO and CFO with effect from January 2015.  
In making these recommendations the Committee considered  
the strong performance of Unilever and alignment, both to 
increases in pay for the broader employee population and 
externally. The CEO and CFO have turned down the salary 
increases recommended by the Committee for 2015. 

STRATEGIC LINKAGE OF REWARD TO BUSINESS 
PERFORMANCE
As in previous years, the Committee continues to use 
performance-based incentives to drive the business towards 
delivering sustainable long-term value for shareholders. For  
2015, the Committee has decided to focus on the importance of 
cash generation in an environment of lower global growth rates 
by replacing underlying volume growth with growth in free cash 
flow (FCF) as a performance measure for the annual bonus, in 
alignment with our strategy as set out in the Strategic Report 
(www.unilever.com/ara2014/downloads). FCF is a widely reported 
metric used to evaluate Unilever’s in-year performance. For our 
shareholders, cash is an important driver of value creation, 
allowing us to pay attractive and sustainable dividends while 
continuing to invest in the business. 

The performance measures for our long-term share incentive 
plans remain unchanged for the 2015-2017 performance cycle. 
Even though FCF is our primary cash measure, we use operating 
cash flow (OCF) as the cash measure in our long-term incentive 
plans as it better represents underlying long-term performance 
at constant exchange rates. To better describe long-term 
management performance, OCF is also adjusted to exclude the 
impact of cash inflows and outflows resulting from M&A activity 
and the impact of pension contributions and interest costs on  
external borrowings.

For reasons of commercial sensitivity, our practice is to disclose 
the target ranges for performance measures together with the 
outcomes of incentive plans at the end of the respective 
performance period. 

In 2015 the Committee plans to undertake a further review of our 
remuneration framework to ensure that it continues to be fully 
aligned with Unilever’s business strategy and enables us to 
respond quickly to the rapidly changing markets in which we 
operate. Specifically, we will be looking for opportunities to 
simplify reward arrangements and also to strengthen the linkage 
between executive pay and the creation of sustainable longer- 
term shareholder value. To the extent that changes are proposed, 
the Committee will consult with key shareholders to get their 
feedback in advance of recommending changes to shareholders. 

Paul Walsh 
Chairman of the Compensation Committee

63

Unilever Annual Report and Accounts 2014GovernanceDIRECTORS’ REMUNERATION  
REPORT CONTINUED

THE PACKAGE HAS BEEN DESIGNED BASED ON THE FOLLOWING KEY PRINCIPLES:

PAYING FOR 
PERFORMANCE 

The focus of our package is on variable pay based on annual and long-term performance. Performance-
related elements are structured so that target levels of reward are competitive, but Executive Directors 
can only earn higher rewards if they exceed the ongoing standards of performance that Unilever requires.

ALIGNING 
PERFORMANCE 
MEASURES 
WITH STRATEGY

DELIVERING 
SUSTAINABLE 
PERFORMANCE

ALIGNMENT 
WITH 
SHAREHOLDER 
INTERESTS

The performance measures for our annual and long-term plans have been selected to support our 
business strategy and the ongoing enhancement of shareholder value through a focus on increasing 
sales, improving margin, cash generation and returns for shareholders.

Acknowledging that success is not only measured by delivering financial returns, we also consider  
the quality of performance in terms of business results and leadership, including corporate social 
responsibility and progress against the USLP, when determining rewards.

To ensure that remuneration arrangements fully support our sustainability agenda, the personal 
performance goals under the annual bonus include USLP targets.

The majority of the package for our Executive Directors is delivered in Unilever shares to ensure that  
the interests of executives are aligned with shareholders’ interests. This is further supported by 
significant shareholding requirements, ensuring that a substantial portion of each Executive Director’s 
personal wealth is linked to Unilever’s share price performance.

Non-Executive Directors are also encouraged to build up their personal holding of Unilever shares  
to ensure alignment with shareholders’ interests.

PAYING 
COMPETITIVELY

The overall remuneration package offered to Executive Directors should be sufficiently competitive to 
attract and retain highly experienced and talented individuals, without paying more than is necessary.

PREVENTING 
INAPPROPRIATE 
RISK-TAKING

The Committee believes that Unilever’s risk management process provides the necessary control to 
prevent inappropriate risk-taking. When the Committee reviews the structure and levels of performance-
related pay for Executive Directors and other members of the Unilever Leadership Executive (ULE), it 
considers whether these might encourage behaviours that are incompatible with the long-term interests 
of Unilever and its shareholders or that may raise any environmental, social or governance risks. Where 
necessary, the Committee would take appropriate steps to address this.

64

Unilever Annual Report and Accounts 2014GovernanceANNUAL REMUNERATION REPORT

The following sets out how Unilever’s Remuneration Policy, which is available on our website, will be implemented in 2015 and how it 
was implemented in 2014. 

  www.unilever.com/ara2014/downloads

IMPLEMENTATION OF THE REMUNERATION POLICY IN 2015 FOR EXECUTIVE DIRECTORS

ELEMENTS OF REMUNERATION

FIXED ELEMENTS  
OF REMUNERATION

AT A GLANCE 

DESCRIPTION

BASE SALARY

Salary effective from 1 January 2015:

•  CEO £1,010,000 (unchanged from 

2014)

•  CFO £714,000 (unchanged from 2014)

FIXED ALLOWANCE

Fixed allowance for 2015:

•  CEO – £250,000
•  CFO – £220,000 

The CFO’s allowance has been reduced 
from £260,000 in 2014 to reflect the final 
stage of the phasing-out of his annual 
housing allowance.

In its 2011 Report, the Committee signalled its concern that the CEO’s 
salary was positioned at the lower end of market practice compared to 
similar sized UK and European companies. The Committee expressed 
its intention to make further increases, as appropriate, to address this 
over the next few years. Having held their salaries steady for longer  
than intended and in view of the sustained track record of performance 
delivery, the Committee recommended, and the Boards approved, 
salary increases for the CEO and CFO with effect from January 2015.  
In making these recommendations the Committee considered the 
strong performance of Unilever and alignment, both to increases in 
pay for the broader employee population and externally. The CEO and 
CFO have turned down the salary increases recommended by the 
Committee for 2015. 

A fixed allowance not linked to base salary is provided as a simple, 
competitive alternative to the provision of itemised benefits and pensions.

OTHER BENEFIT 
ENTITLEMENTS

•  Amounts for other benefits are not 

known until the year end.

In line with Unilever’s Remuneration Policy, Executive Directors will be 
provided with death, disability and medical insurance cover and actual 
tax return preparation costs in 2015. 

  www.unilever.com/ara2014/downloads 

In line with the commitments made to the current CEO on recruitment 
and included in the Remuneration Policy, Unilever also pays the CEO’s 
social security obligations in his country of residence to protect him 
against the difference between employee social security obligations  
in his country of residence versus the UK.

Conditional supplemental pension
The CEO also receives a conditional supplemental pension accrual to 
compensate him for the arrangements forfeited on leaving his previous 
employer. The CEO will receive a contribution to his supplemental 
pension of 12% of the lower of his actual base salary over the year and 
his 2011 base salary (£920,000) plus 3% per annum. The cap for 2015  
has been kept at £976,028 with a maximum contribution of £117,123.

This supplemental pension accrual is conditional on the CEO remaining 
in employment with Unilever to age 60 and subsequently retiring from 
active service or his death or total disability prior to retirement.

PERFORMANCE ELEMENTS OF REMUNERATION
The actual targets for the annual bonus and the three business-focused performance measures for the MCIP and GSIP awards to be 
made in 2015 have not been disclosed up front. The Boards deem this to be commercially sensitive information as targets could reveal 
information about Unilever’s business plan and budgeting process to competitors, which could be damaging to Unilever’s business 
interests and therefore to shareholders. Where appropriate, targets will be disclosed in the Directors’ Remuneration Report following 
the end of the respective performance period.

Performance measures are selected to align with Unilever’s clearly stated growth ambition and our long-term business strategy. 
Unilever’s primary business objective is to generate a sustainable improvement in business performance through increasing 
underlying sales while steadily improving core operating margins and cash flow. 

The measures chosen for the annual and long-term incentives support the delivery of this objective. Performance measures focus 
management on the delivery of a combination of top-line revenue growth and bottom-line profit growth that Unilever believes will build 
shareholder value over the longer term. The use of a performance measure based on total shareholder return measures Unilever’s 
success relative to peers. 

65

Unilever Annual Report and Accounts 2014GovernanceDIRECTORS’ REMUNERATION  
REPORT CONTINUED

PERFORMANCE 
ELEMENTS OF 
REMUNERATION

ANNUAL BONUS

AT A GLANCE 

DESCRIPTION

•  CEO – target 120% of base salary, 
maximum 200% of base salary
•  CFO – target 100% of base salary, 
maximum 150% of base salary

The performance measures for 2015 will be:

Underlying sales 
growth (⅓)

Free cash flow (⅓)

Core operating 
margin 
improvement (⅓)

In addition, when determining annual bonus awards, the Committee will 
also consider personal performance and the quality of results in terms 
of both business results and leadership, including corporate social 
responsibility and progress against the delivery of USLP goals.

The Committee determined that free cash flow would replace underlying 
volume growth as a performance measure for 2015. This change will 
assist Unilever in focusing on cost reduction and improving cash 
generation, as well as top-line growth, in a challenging market 
environment. Underlying volume growth will remain a factor that is 
considered by the Committee as part of the quality of results assessment.

Matching shares awarded under the MCIP in 2015 will be subject to the 
same measures as GSIP awards made in the year. Further details of the 
performance measures are disclosed below. 

The Committee considers that using the same performance measures 
across both the MCIP and GSIP is appropriate, as the performance 
measures used reflect our key strategic goals and maintain the 
alignment of our incentive plans to delivering our clearly stated growth 
ambitions. Given that we use four different performance measures, the 
Committee believes that the proportion of remuneration linked to each 
performance measure is not excessive.

MCIP 2015

•  Out of their annual bonus awards, 

Executive Directors are required to 
invest 25% of their gross bonus and 
may invest up to 60% of their gross 
bonus in the MCIP (investment shares 
which are held in the individual’s name) 

•  They are awarded an equal number  

of MCIP matching shares 

•  Maximum vesting for matching shares 

is 150% of the initial award 

•  The maximum award of matching 
shares for the CEO and CFO (as a 
percentage of base salary at grant), 
assuming maximum bonus, maximum 
deferral under the MCIP, would be 
180% of base salary and 135% of base 
salary respectively

GSIP 2015 AWARDS

•  Target award 200% of base salary  

Performance targets are assessed over a three-year period. 

for the CEO and 175% of base salary 
for CFO 

•  Maximum vesting of 200% initial award 
•  Maximum vesting of 400% of base 

salary for the CEO and 350% of base 
salary for the CFO

Performance measures for 2015 awards: 

Underlying 
sales growth 
(25%)(a)

Core operating 
margin 
improvement 
(25%)(a)

Cumulative 
operating cash 
flow (25%)(a)

Relative total 
shareholder 
return (25%)(b)

Both performance conditions 
must reach threshold 
performance, before any 
payout in respect of either 
measure is made.

(a)  For the three business-focused measures, 25% of target awards vest for achieving threshold performance. 200% of target awards vest (capped at 150% 

under the MCIP) for maximum performance. 

(b)  For the relative TSR measure, Unilever’s TSR is measured against a comparator group of other consumer goods companies. TSR measures the return 

received by a shareholder, capturing both the increase in share price and the value of dividend income (assuming dividends are reinvested). The TSR results 
are measured on a common currency basis to better reflect the shareholder experience.

  The current TSR peer group is as follows: 

Avon
Beiersdorf
Campbell Soup
Coca-Cola

Colgate-Palmolive
Danone
General Mills
Estée Lauder 

Henkel
Kao
Kellogg’s
Kimberly-Clark

L’Oréal
Nestlé
PepsiCo
Procter & Gamble

Reckitt Benckiser
Shiseido 

 The TSR comparator group consists of 18 companies (19 including Unilever). No shares in the portion of the award subject to TSR vest if Unilever is ranked 
below position 10 in the peer group at the end of the three-year period, 50% vests if Unilever is ranked 10th, 100% vests if Unilever is ranked 7th and 200% 
(150% under the MCIP) vests if Unilever is ranked 3rd or above. Straight-line vesting occurs between these points. The Committee may change the TSR 
vesting levels set out above if the number of companies in the TSR comparator group changes.

66

Unilever Annual Report and Accounts 2014Governance 
 
 
ULTIMATE REMEDY/MALUS
Grants under the GSIP and MCIP are subject to ultimate remedy. Upon vesting of an award, the Committee shall have the discretionary 
power to adjust the value of the award if the award, in the Committee’s opinion taking all circumstances into account, produces  
an unfair result. In exercising this discretion, the Committee may take into account Unilever’s performance against non-financial 
measures. The Committee will only adjust the value of a vesting GSIP and MCIP award upwards after obtaining shareholder consent.
With effect from the 2015 GSIP and MCIP awards, the Committee may apply malus to reduce an award or determine that it will not vest  
or only vest in part in the event of a significant downward restatement of the financial results of Unilever, gross misconduct or gross 
negligence, material breach of Unilever’s Code of Business Principles or any of the Unilever Code Policies or conduct by the individual 
that results in significant losses or serious reputational damage to Unilever. With effect from the 2015 annual bonus (based on 2014 
performance), the annual bonus will also be subject to malus on the same grounds as apply for GSIP and MCIP awards. 

CLAW-BACK
The Committee has discretion to reclaim or claw-back some or all of the value of awards of performance-related payments to Executive 
Directors in the event of a significant downward restatement of the financial results of Unilever. This includes the annual bonus together  
with any awards that have been made and/or vested shares under the Share Matching Plan, the GSIP and the MCIP. This claw-back may  
be effected up to two years from vesting by reducing outstanding awards or requiring the return of the net value of vested awards to Unilever.

In 2014, the Committee did not reclaim or claw-back any of the value of awards of performance-related payments to Executive Directors. 

SINGLE FIGURE OF REMUNERATION AND IMPLEMENTATION OF THE REMUNERATION POLICY IN 2014 FOR EXECUTIVE 
DIRECTORS (AUDITED)
The table below shows a single figure of remuneration for each of our Executive Directors, for the years 2013 (restated to reflect final value 
of GSIP performance shares on the date of vesting) and 2014. 

(A) Base salary
(B) Fixed allowances and other benefits
(C) Annual bonus

Long-term incentives

(D) MCIP matching shares – 
(required by UK law)
(E) GSIP performance shares – 
(required by UK law)

Long-term incentives (sub-total)
(F) Conditional supplemental pension

Total remuneration paid – (required by UK law) (A+B+C+D+E+F)

(G) Share awards (required by Dutch law)

Total remuneration paid – (required by Dutch law) (A+B+C+F+G)

Paul Polman 
CEO (UK)
(€’000)

Jean-Marc Huët 
CFO (UK)
(€’000)

2014

1,251
787
1,652

1,803

3,923
5,726
145

9,561

4,206

8,041

2013
(Restated)

1,189
700
1,864

n/a

3,798
3,798
138

7,689

4,069

7,960

2014

885
377
778

370

3,022
3,392
n/a

5,432

2,249

4,289

2013
(Restated)

841
594
879

n/a 

2,630
2,630
n/a

4,944

2,652

4,966

Where relevant, amounts for 2014 have been translated into euros using the average exchange rate over 2014 (€1 = £0.8071), excluding 
amounts in respect of long-term incentive plans which have been translated into euros using the exchange rate at vesting date 
(€1 = £0.7383). Amounts for 2013 have been translated into euros using the average exchange rate over 2013 (€1 = £0.8492), excluding 
amounts in respect of GSIP which have been translated into euros using the exchange rate at vesting date (€1 = £0.8351).

We do not grant our Executive Directors any personal loans or guarantees. 

ELEMENTS OF SINGLE FIGURE REMUNERATION 2014

(A) BASE SALARY (AUDITED)
Salary set in sterling and paid in 2014:
•  CEO – £1,010,000 
•  CFO – £714,000

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Unilever Annual Report and Accounts 2014GovernanceDIRECTORS’ REMUNERATION  
REPORT CONTINUED

(B) FIXED ALLOWANCE AND OTHER BENEFITS (AUDITED)
For 2014 this comprises:

Fixed allowance
Medical insurance cover and actual tax return preparation costs
Provision of death-in-service benefits and administration
Unilever 2005 Share Save Plan(2)
Payment to protect against difference between employee social security obligations in country of residence 
versus UK
Total

Paul Polman 
CEO (UK)

Jean-Marc Huët 
CFO (UK)

(£)(1)

2014

250,000
54,637
10,901
11,868

307,899
635,305(3)

(£)(1)

2014

260,000
35,765
8,174
n/a

n/a
303,939

(1)  The numbers in this table are quoted in sterling and have been translated into euros for the single figure of remuneration table above using the average 

exchange rate over 2014 of €1 = £0.8071.

(2)  On 25 November 2014 Paul Polman exercised his 1,042 options under the Unilever 2005 Share Save Plan. The option price at grant was £14.92 and the closing 

share price on the exercise date was £26.31 so his notional gain on exercise was £11,868.

(3)  In 2013, the Dutch government applied an additional crisis tax charge of 16% over 2013 taxable income of employees above €150,000. This tax charge for 

Unilever N.V. for Paul Polman over 2013 was €148,969. This tax is an expense to the employer and therefore not included in the table above and is no longer 
applicable in 2014.

(C) ANNUAL BONUS (AUDITED)
Annual bonus 2014 actual outcomes 
•  CEO – £1,333,200 (which is 66% of maximum, 132% of base salary) 
•  CFO – £628,320 (which is 59% of maximum, 88% of base salary)

This includes cash and shares invested under the MCIP. See below for details.

Performance against targets:

PERFORMANCE

Performance metrics 

Threshold

Target

Maximum

Underlying sales growth (⅓)

Underlying volume growth (⅓)

2%

0%

2.9%

1.0%

Result 
vesting 
(% of target) 

30%

40%

8%

5%

Core operating margin improvement
compared to prior year (⅓)

0 percentage 
points

0.4 percentage 
points

0.6 percentage 
points

133%

Overall performance ratio (based on 
actual performance bonus formula)

Actual performance ratio 
(after Committee discretion)

0%

0%

200%

200%

68%

80%

2014 has been a year of resilient performance in the face of stiff competition and a deteriorating economic environment in many of the 
markets in which Unilever operates. 

At the beginning of the year, the Committee set stretching performance targets, against which management has made solid progress 
despite declining growth rates during the year across many of the markets in which Unilever sells its products. Underlying sales growth 
was 2.9% and underlying volume growth was 1.0%. Although these results are towards the lower end of the performance range, Unilever 
has continued to grow ahead of its markets. Improvement in core operating margin compared with 2013 was 0.4 percentage points.  
The Committee considered this to be an outstanding performance, especially given unfavourable movements in exchange rates over the 
course of 2014. To achieve this result, underlying core operating margin growth at constant exchange rates has been 0.8 percentage points 
reflecting strong discipline in controlling costs. 

In view of the high quality of results achieved over the course of the year, the Committee exercised its judgement to raise the overall 
Group bonus score from 68% to 80% of target (40% of maximum). The Committee considered this to be a fairer representation of the 
performance delivered by the executive team during 2014. In the past five years, including 2014, the Committee has exercised its 
discretion to adjust the formulaic outcome of the annual bonus calculation downwards three times and upwards twice. 

In determining bonus outcomes for Paul Polman, the Committee also considered his strong personal performance and leadership in 
driving Unilever to a more agile and resilient business, as well as his personal leadership in driving towards a more responsible long-term 
sustainable business model, taking the needs of multiple stakeholders into account, driving diversity and making Unilever the choice for 
talent in the majority of its markets. As a consequence of that review, Paul Polman was awarded a personal performance multiplier of 
138%. This resulted in Paul Polman receiving a bonus of 132% of his base salary. This is calculated as follows:

68

Unilever Annual Report and Accounts 2014GovernanceTarget bonus: 120% of 
base salary  = £1,212,000

Unilever’s 2014 
performance ratio = 80%

Personal performance 
multiplier = 138%

£1,333,200 
(132% of base salary)

In determining bonus outcomes for Jean-Marc Huët, the Committee also considered his personal performance and leadership, including 
the management of Unilever’s financial risk exposure and driving enterprise wide efficiencies. As a consequence of that review, Jean-Marc 
Huët was awarded a personal performance multiplier of 110%. This resulted in Jean-Marc Huët receiving a bonus of 88% of his base 
salary. This is calculated as follows:

Target bonus: 100% of 
base salary = £714,000

Unilever’s 2014 
performance ratio = 80%

Personal performance 
multiplier = 110%

£628,320
(88% of base salary)

MCIP 2015 AWARDS (BASED ON 2014 ANNUAL BONUS OUTCOMES)
On 13 February 2015, Paul Polman invested 60% (£799,920) and Jean-Marc Huët invested 25% (£157,080) of their 2014 bonus in MCIP 
investment shares. Paul Polman elected to invest fully in NV shares. Jean-Marc Huët elected to receive a 50/50 mix of PLC/NV shares. 

They each received a corresponding award of performance-related MCIP matching shares (awarded in the same form as the investment 
shares). MCIP matching awards are subject to the same performance measures as GSIP awards. Further information on matching 
awards is set out on page 65 to 66.

(D) MCIP – UK LAW REQUIREMENT (AUDITED)
2014 OUTCOMES
This includes MCIP matching shares granted on 17 February 2012 (based on the percentage of 2011 bonus that Executive Directors had 
invested in Unilever shares) based on performance in the three-year period to 31 December 2014 which vested on 17 February 2015.

The values included in the single figure table for 2014 are calculated by multiplying the number of shares granted on 17 February 2012 
(including additional shares in respect of accrued dividends through to 31 December 2014) by the level of vesting (121% of target awards). 
The share prices on the date of vesting of NV €37.04 and PLC £28.01 have been translated into euros using the exchange rate on the date 
of vesting: €1 = £0.7383.

The award was based on the same performance targets as the GSIP and performance against targets is outlined in section E below.

(E) GSIP – UK LAW REQUIREMENT (AUDITED)
2014 OUTCOMES
This includes GSIP performance shares granted on 17 February 2012, based on performance in the three-year period to 31 December 
2014 which vested on 17 February 2015. 

The values included in the single figure table for 2014 are calculated by multiplying the number of shares granted on 17 February 2012 
(including additional shares in respect of accrued dividends through to 31 December 2014) by the level of vesting (121% of target 
awards). The share prices on the date of vesting of NV €37.04 and PLC £28.01 have been translated into euros using the exchange rate 
on the date of vesting: €1 = £0.7383.

The award was equally based on the performance measures outlined in the table below.

Performance against targets:

Performance metrics 

Threshold

Underlying sales growth (pa) (25%)

Core operating margin improvement (25%)

Cumulative operating cash flow (25%) 

Total shareholder return (25%)*

Overall vesting

2%

0 percentage 
points

€12.0bn

14th

10th

PERFORMANCE

Maximum

Result 
vesting 
(% of target) 

4.7%

7%

119%

0.37 percentage 
points

0.4 percentage 
points

185%

€15.5bn

€16.0bn

178%

3rd

0%

121%

*Comparator group of 19 companies including Unilever. The comparator group is the same as disclosed on page 66.

25% of target awards vest for threshold performance under the three business focused performance measures. 50% of target awards vest for threshold 
performance under the TSR performance measure.

69

Unilever Annual Report and Accounts 2014Governance 
 
DIRECTORS’ REMUNERATION  
REPORT CONTINUED

At the outset of the 2012-2014 performance period, the Committee set demanding performance ranges for the long-term incentive 
plans, as shown in the table above. Over the past three years, Unilever has delivered very strong financial performance against these 
ranges. Underlying sales growth during the period was 4.7% per annum and core operating margin improvement of 0.37 percentage 
points per annum over the period demonstrate management’s commitment to delivering consistent top and bottom line growth. 
Unilever has also generated very strong operating cash flow of €15.5 billion over the period. Total shareholder return over the period 
was below the performance of our peers, consequently no part of this element of the award will vest. The Committee considers that 
these outcomes are a fair reflection of Unilever’s performance over the period and determined that GSIP awards granted to Executive 
Directors in 2012 will vest at 121% of the initial award level (ie 61% of maximum). The Committee also determined that MCIP awards 
granted to Executive Directors in 2012 will vest at 121% of initial award levels (vesting capped at 150% – ie 81% of maximum awards).

The 2011 GSIP performance shares figure, included in the single figure remuneration in respect of 2013, has been restated to reflect 
the actual number of shares that vested and the market value of the shares on the date of vesting of 14 March 2014 (PLC £23.69 and NV 
€27.70) and have been translated into euros using the exchange rate on the date of vesting: €1 = £0.8351. The figure included in the 2013 
Directors’ Remuneration Report was estimated based on the average share price for the period from 1 October 2013 to 31 December 
2013 as the vesting date was post the publication of the 2013 Annual Report and Accounts. The actual values at the vesting date were: 
Paul Polman €3,798,141 (estimated as €3,849,000) and Jean-Marc Huët €2,630,022 (estimated as €2,665,000).

(F) CONDITIONAL SUPPLEMENTAL PENSION (AUDITED)
CEO: Paul Polman
Conditional supplemental pension provision agreed with Paul Polman on hiring, which is conditional on his remaining in employment 
with Unilever to age 60 and subsequently retiring from active service or his death or total disability prior to retirement. This was 
£117,123 based on 12% of a capped salary of £976,028 for 2014. 

CFO: Jean-Marc Huët
Jean-Marc Huët does not receive a conditional supplemental pension.

(G) SHARE INCENTIVES – DUTCH LAW REQUIREMENT (AUDITED)
As per the Dutch requirements, these costs are non-cash costs and relate to the expenses recognised for the period following IFRS 2. This is 
based on share prices on grant dates, a 98% adjustment factor for GSIP shares and MCIP matching shares awarded in 2014, 2013 and 2012.

OTHER IMPLEMENTATION INFORMATION FOR 2014

SCHEME INTERESTS AWARDED IN THE YEAR (AUDITED)

PLAN

BASIS OF AWARD

MCIP
Conditional 
matching 
share award 
made on 14 
February 2014

Based on the level of 
2013 bonus paid in 2014 
invested by the CEO  
and CFO.

The following numbers 
of matching shares 
were awarded on 14 
February 2014 (a):

MAXIMUM FACE 
VALUE OF  
AWARDS

CEO: 

£1,400,994(b)

CFO: 

£277,562(b)

CEO:

PLC – 0

NV – 41,775

CFO:

PLC – 4,036

NV – 4,036

Maximum vesting 
results in 150% of 
target awards vesting.

PERFORMANCE 
PERIOD

1 January 2014 –  
31 December 2016

THRESHOLD 
VESTING (% OF 
TARGET AWARD)

Four equally weighted 
long-term 
performance 
measures. For the 
three business 
focused metrics, 25% 
of the target award 
vests for threshold 
performance. For the 
TSR measure, 50% of 
the target awards vest 
for threshold 
performance.

DETAILS OF 
PERFORMANCE 
MEASURES

Subject to four equally 
weighted performance 
measures (c):

•  Underlying  
sales growth
•  Core operating 

margin improvement

•  Operating cash  

flow and
•  Relative total 

shareholder return

Further details are set 
out on page 65 to 66.

70

Unilever Annual Report and Accounts 2014GovernancePLAN

BASIS OF AWARD

MAXIMUM FACE 
VALUE OF  
AWARDS

THRESHOLD 
VESTING (% OF 
TARGET AWARD)

PERFORMANCE 
PERIOD

DETAILS OF 
PERFORMANCE 
MEASURES

As opposite

As opposite

As opposite

GSIP 
Conditional 
share award 
made on 14 
February 2014

CEO:

£4,007,095(b)

CFO: 

£2,478,622(b) 

The CEO received a 
target award of 200%  
of base salary.

CEO:

PLC – 43,700

NV – 43,700

The CFO received a 
target award of 175%  
of base salary.

CFO:

PLC – 27,031

NV – 27,031

Maximum vesting 
results in 200% of 
target awards vesting, 
which translates to a 
maximum vesting of 
400% of base salary for 
the CEO and 350% of 
base salary for the CFO.

(a) Under MCIP, Executive Directors are able to choose whether they invest in PLC or NV shares or a 50/50 mix. Executive Directors receive a corresponding 

number of performance-related matching shares. Matching shares will be awarded in the same form as the investment shares (ie in PLC or NV shares or a 
50/50 mix). On 14 February 2014, the CEO invested 60% (£949,905) and the CFO invested 25% (£186,533) of their 2013 bonus in MCIP investment shares. The 
CEO elected to invest fully in NV shares. The CFO elected to receive a 50/50 mix of PLC/NV shares.

(b) The face values included in this table are calculated by multiplying the number of shares granted on 14 February 2014 by the share price on that day of PLC 

£23.49 and NV €27.70 respectively, assuming maximum performance and therefore maximum vesting of 200% for GSIP and 150% for MCIP and then 
translating into sterling using an average exchange rate over 2014 of €1 = £0.8071.

(c) The actual targets for the three business-focused performance measures for the 2014 MCIP and GSIP awards have not been disclosed up front as the Boards 
deem this to be commercially sensitive information as targets could reveal information about Unilever’s business plan and budgeting process to competitors, 
which could be damaging to Unilever’s business interests and therefore to shareholders. Targets will be disclosed in the Directors’ Remuneration Report 
following the end of the relevant performance period.

MINIMUM SHAREHOLDING REQUIREMENT AND EXECUTIVE DIRECTOR SHARE INTERESTS (UNAUDITED)
The table below shows the Executive Directors’ share ownership against the minimum shareholding requirements as at 31 December 
2014 and the interest in NV and PLC ordinary shares of Executive Directors and their connected persons as at 31 December 2014. 

When calculating an Executive Director’s personal shareholding the following methodology is used:
•  Base salary at the date of measurement.
•  Shares in either Unilever PLC or Unilever N.V. (or a combination of both) will qualify provided they are personally owned by the 

Executive Director or by a member of his (immediate) family (‘connected person’).

•  Shares purchased under the MCIP from the annual bonus will qualify as from the moment of purchase as these are held  

in the individual’s name and are not subject to further restrictions. 

•  Shares acquired under a restricted stock arrangement will qualify on a net of tax basis. 
•  Shares awarded on a conditional basis by way of the GSIP, or the MCIP, will not qualify until the moment of vesting (ie once the 

precise number of shares is fixed after the three-year vesting period has elapsed).

•  The shares will be valued on the date of measurement, or if that outcome fails the personal shareholding test, on the date of acquisition. 
The share price for the relevant measurement date will be based on the average closing share prices and the euro/sterling/US dollar 
exchange rates from the 60 calendar days prior to the measurement date.

Executive Directors are required to hold shares to the value of 100% of their shareholding requirement for 12 months post cessation  
of employment at Unilever, and 50% of these shares for 24 months post cessation of employment with Unilever. 

All ULE members are required to build a shareholding of 300% of base salary. This requirement is 150% of base salary for the ‘Top 100’ 
management layer below ULE.

EXECUTIVE DIRECTORS’ INTERESTS IN SHARES AND SHARE OWNERSHIP (AUDITED)

Share ownership 
guideline as % of 
base salary

Have guidelines 
been met?

Actual share 
ownership (as a %

Shares held as at

1 January 2014(b)

Shares held as at
31 December 2014(b)

of base salary)(a)

NV

PLC

NV

PLC

CEO: Paul Polman

CFO: Jean-Marc Huët

400

300

yes

yes

2004

310,572

266,546

486,191

287,296

871

86,620

86,853

118,050

118,559

(a) Calculated based on the minimum shareholding requirements and methodology set out above and the base salaries as included for the CEO and CFO in the single figure.
(b) NV shares are ordinary €0.16 shares and PLC shares are ordinary 3⅟9p shares.

71

Unilever Annual Report and Accounts 2014GovernanceDIRECTORS’ REMUNERATION  
REPORT CONTINUED

On 13 February 2015, Paul Polman and Jean-Marc Huët invested 60% and 25% respectively of their annual bonus earned in respect of 
2014 and paid in 2015 in the MCIP. This resulted in 29,128 NV investment shares for Paul Polman and 2,839 NV and 2,839 PLC investment 
shares for Jean-Marc Huët. They each received a corresponding award of performance-related NV and PLC shares under the terms of 
the MCIP. 

The 17 February 2012 MCIP and GSIP grants vested on 17 February at 121%. In accordance with Unilever’s Remuneration Policy  
(www.unilever.com/ara2014/downloads) Paul Polman elected for share choice and chose to receive his shares in the form of 100% NV 
shares. Therefore, on vesting his PLC awards were cancelled and converted as 24,744 NV shares for MCIP and 53,847 NV shares for 
GSIP, resulting in a total vesting for his MCIP award of 48,675 NV shares and 105,926 NV shares for his GSIP award. For Jean-Marc Huët 
this resulted in 4,914 NV shares and 4,960 PLC shares under MCIP and 40,125 NV shares and 40,496 PLC shares under GSIP.

The voting rights of the Directors who hold interests in the share capital of NV and PLC are the same as for other holders of the class  
of shares indicated. None of the Directors’ (Executive and Non-Executive) or other executive officers’ shareholdings amounts to more 
than 1% of the issued shares in that class of share, excluding the holdings of the Leverhulme Trust and the Leverhulme Trade Charities 
Trust, which amount to 5.5%. All shareholdings in the table above are beneficial. In addition, 68,531,182 shares are held by the 
Leverhulme Trust and 2,035,582 shares are held by the Leverhulme Trade Charities Trust, of which Paul Polman is a director and is 
therefore treated as interested in those shares. 

INFORMATION IN RELATION TO OUTSTANDING SHARE INCENTIVE AWARDS
As at 31 December 2014, Paul Polman held awards over a total of 392,921 shares which are subject to performance conditions. 
Jean-Marc Huët held awards over a total of 202,142 shares which are subject to performance conditions. There are no awards of shares 
without performance conditions and no awards in the form of options.

SHARE MATCHING PLAN (AUDITED)

Paul Polman

Jean-Marc Huët 

Balance of 
conditional shares 
at 1 January 2014

 Conditional  
shares vested

in 2014(a)

Balance of 
conditional shares at 
31 December 2014

Share type

No. of shares

No. of shares

Price at award

No. of shares

NV
PLC

NV
PLC

9,932(b)
9,932(b)

5,047(c)
5,047(c)

9,932
9,932

5,047
5,047

€21.59
£18.35

€21.59
£18.35

0
0

0
0

(a) Each award of matching shares is conditional and vests three years after the date of the award subject to continued employment and maintenance of the 

underlying bonus shares. These awards were not subject to further performance conditions. 

(b) Awarded on 14 March 2011 and vested on 14 March 2014.
(c) Awarded on 14 March 2011 and vested on 14 March 2014.

There are no further outstanding awards under this plan and no further awards will be granted.

MANAGEMENT CO-INVESTMENT PLAN (AUDITED)
The following conditional shares were granted during 2014 and were outstanding at 31 December 2014 under the MCIP:

Paul Polman

Jean-Marc Huët

Balance of 
conditional shares 
at 1 January 2014

Share 
type

NV
PLC

NV
PLC

Original award

42,719(b)
42,912(b)

9,218(c)
9,259(c)

Conditional shares

awarded in 2014(a) 

Performance period 
1 January 2014 to  
31 December 2016

41,775
0

4,036
4,036

Price at 
award

€27.70
–

€27.70
£23.49

Dividend shares 
accrued during

the year(d)

2,688
1,688

447
480

Balance of 
conditional shares 
at 31 December 2014

87,182
44,600

13,701
13,775

(a)Each award of conditional matching shares vests three years after the date of the award, subject to performance conditions (further details can be found  

on pages 65 to 66). Awards are all subject to continued employment and maintenance of the underlying investment shares. Under MCIP, Executive Directors  
are able to choose whether they invest in PLC or NV shares or a 50/50 mix. Executive Directors receive a corresponding number of performance-related 
matching shares. Matching shares will be awarded in the same form as the investment shares (ie in PLC or NV shares or a 50/50 mix). On 14 February 2014, 
Paul Polman and Jean-Marc Huët invested in the MCIP 60% and 25% respectively of their annual bonus earned during 2013 and paid in 2014 and received a 
corresponding award of matching shares which will vest, subject to performance, on 14 February 2017. 

(b) This includes 17,772 NV and PLC shares granted on 17 February 2012 and 641 NV shares and 706 PLC shares from reinvested dividends accrued in 2012 and 664 
NV shares and 727 PLC shares from reinvested dividends accrued in 2013. These shares were subject to performance conditions over the three-year period to 
31 December 2014 and 121% of the award vested on 17 February 2015. This also includes 22,999 NV and PLC shares granted on 18 February 2013 and 643 NV 
shares and 708 PLC shares from reinvested dividends accrued in 2013. These shares will vest, subject to performance conditions, on 18 February 2016.

(c) This includes 3,649 NV and PLC shares granted on 17 February 2012 and 132 NV shares and 145 PLC shares from reinvested dividends accrued in 2012 and 136 
NV shares and 149 PLC shares from reinvested dividends accrued in 2013. These shares were subject to performance conditions over the three-year period to  
31 December 2014 and 121% of the award vested on 17 February 2015. This also includes 5,157 NV and PLC shares granted on 18 February 2013 and 144 NV 
shares and 159 PLC shares from reinvested dividends accrued in 2013. These shares will vest, subject to performance conditions, on 18 February 2016.

(d) Reflects reinvested dividend equivalents accrued during 2014 and subject to the same performance conditions as the underlying matching shares.

72

Unilever Annual Report and Accounts 2014Governance 
 
GLOBAL SHARE INCENTIVE PLAN (AUDITED)
The following conditional shares were granted during 2014 and were outstanding at 31 December 2014 under the GSIP:

Balance of 
conditional shares 
at 1 January 2014

Conditional shares

awarded in 2014(a) 

Share 
type

NV
PLC

NV
PLC

Original award

134,444(b)
135,378(b)

93,319(c)
93,979(c)

Performance period 
1 January 2014 to  
31 December 2016

43,700
43,700

27,031
27,031

Price at 
award

€27.70
£23.49

€27.70
£23.49

Dividend shares 
accrued during

Vested in

the year(d)

2014(e)

Additional 
shares 
earned in 
2014

Price at 
vesting

4,702
5,054

3,178
3,416

67,362
68,111

46,645
47,165

14,735
14,899

€27.70
£23.69

€27.70
10,203
10,319  £23.69

Paul Polman

Jean-Marc Huët

Balance of 
conditional shares 
at 31 December 2014

No. of shares

130,219
130,920

87,086
87,580

(a) Each award of conditional shares vests three years after the date of the award, subject to performance conditions (further details can be found on pages 65 

to 66). The 2014 award was made on 14 February 2014 (vesting 14 February 2017). 

(b) This includes a grant of 47,173 of each of NV and PLC shares made on 14 March 2011 (128% of which vested on 14 March 2014), a grant of 38,676 of each  

of NV and PLC shares made on 17 February 2012 (121% of the award vested on 17 February 2015), a grant of 39,698 of each of NV and PLC shares made on 
18 February 2013 (vesting 18 February 2016) and 8,897 NV shares and 9,831 PLC shares from reinvested dividends accrued in prior years in respect of awards. 
(c) This includes a grant of 32,665 of each of NV and PLC shares made on 14 March 2011 (128% of which vested on 14 March 2014), a grant of 29,798 of each of NV  

and PLC shares made on 17 February 2012 (121% of the award vested on 17 February 2015), a grant of 24,556 of each of NV and PLC shares made on 
18 February 2013 (vesting 18 February 2016) and 6,300 NV shares and 6,960 PLC shares from reinvested dividends accrued in prior years in respect of awards. 

(d) Reflects reinvested dividend equivalents accrued during 2014 and subject to the same performance conditions as the underlying GSIP shares.
(e) The 14 March 2011 grant vested on 14 March 2014 at 128%. In accordance with Unilever’s Remuneration Policy (www.unilever.com/ara2014/downloads), 

Executive Directors are able to choose whether they receive any shares that are due to vest under GSIP in PLC or NV shares or keep the 50/50 mix.  
Paul Polman elected for share choice and chose to receive his shares in the form of 100% NV shares. Therefore, upon vesting, his 14 March 2011 PLC award 
was cancelled and converted and delivered to him as 69,755 NV shares (resulting in a total vesting for the 14 March 2011 grant of 137,117 NV shares). 

On 13 February 2015, Paul Polman received an award of 36,497 NV and 36,497 PLC performance-related shares and Jean-Marc Huët 
received an award of 22,576 NV and 22,576 PLC performance-related shares under the GSIP. 

SHARE SAVE PLAN (AUDITED) 
The Unilever PLC 2005 Share Save Plan is a UK tax-qualified, all-employee, savings-related share option scheme under which 
employees can save up to a limit of £250 per month with an option to buy PLC shares at the end of a five-year vesting period (subject  
to continued employment).

Balance of options at

Share type

1 January 2014(a)

Granted in 
2014

Balance of  
options at

31 December 2014(b)

First  
exercisable date

Final expiry date

Paul Polman

PLC

1,042

–

0

01/10/2014

01/04/2015

(a) Option price at grant was £14.92.
(b) Paul Polman exercised his 1,042 options on 25 November 2014.

There are no further outstanding awards under this plan and no further awards will be granted.

EXECUTIVE DIRECTORS’ SERVICE CONTRACTS
Starting dates of our Executive Directors’ service contracts:
CEO: 1 October 2008 (signed on 7 October 2008);
CFO: 1 February 2010 (signed on 19 March 2010).
Both service contracts shall end upon termination and are available to shareholders to view at the AGMs or on request from the Group Secretary.

Service contracts can be terminated with 12 months’ notice from Unilever or six months’ notice from the Executive Director. A payment  
in lieu of notice can be made of no more than one year’s base salary, fixed allowance and other benefits unless the Boards, at the 
proposal of the Committee, find this manifestly unreasonable given the circumstances or unless dictated by applicable law. Other 
payments that can be made to Executive Directors in the event of loss of office are disclosed in our Remuneration Policy which is 
available on our website.

  www.unilever.com/ara2014/downloads

PAYMENTS TO FORMER DIRECTORS (AUDITED)
There have been no payments to former Directors during the year.

PAYMENTS FOR LOSS OF OFFICE (AUDITED)
There were no payments for loss of office.

73

Unilever Annual Report and Accounts 2014Governance 
 
 
DIRECTORS’ REMUNERATION  
REPORT CONTINUED

IMPLEMENTATION OF THE REMUNERATION POLICY IN 2015 FOR NON-EXECUTIVE DIRECTORS

The Non-Executive Director fee levels were reviewed in 2014 and no changes were made to the sterling reference with the exception of 
the Vice Chairman position. With effect from the 2015 NV and PLC AGMs the fees of the Vice Chairman will be based on the modular fee 
structure set out below, including a fee of £30,000 for the Vice Chairman’s responsibilities. The Non-Executive Directors’ fees are set at 
a reference point in sterling (£) and then 50% is paid in sterling (£) by PLC and 50% is paid in euros (€) by NV at a £/€ exchange rate 
which is reviewed periodically to ensure that the balance between the fees remains appropriate. We reviewed the exchange rate used  
in this calculation in 2014 and updated the amount paid by NV in euros to reflect the movement in exchange rates since 2011 when the 
balance was last set. The table below outlines the updated 2015 fees.

Role

Chairman

Vice Chairman

Basic Non-Executive Director fee

Membership of the Nominating and Corporate Governance, Compensation  
and Management Resources or Corporate Responsibility Committee 

Membership of the Audit Committee

Chairman of the Nominating and Corporate Governance, Compensation  
and Management Resources or Corporate Responsibility Committee

Chairman of the Audit Committee

Reference 
sterling total 
fees(1)

NV

£550,000

€352,474

£30,000

€19,226

£75,000

€48,065

£10,000

£15,000

€6,409

€9,613

£20,000

£30,000

€12,817

€19,226

and

and

and

and

and

and

and

PLC

£275,000

£15,000

£37,500

£5,000

£7,500

£10,000

£15,000

1  With the exception of the Vice Chairman, the overall fees are unchanged since 2012 and 50% of the overall fee is paid in euros and is converted to euros from 

sterling using Unilever’s Controller’s department third quarter 2014 closing exchange rate €1 = £0.7802 at the date of the review.

All reasonable travel and other expenses incurred by Non-Executive Directors in the course of performing their duties are considered 
to be business expenses. Non-Executive Directors also receive expenses relating to the attendance of the Director’s spouse or partner, 
when they are invited by Unilever.

SINGLE FIGURE OF REMUNERATION IN 2014 FOR NON-EXECUTIVE DIRECTORS (AUDITED)
The table below shows a single figure of remuneration for each of our Non-Executive Directors, for the years 2013 and 2014. 

Non-Executive Director

Michael Treschow(c)
Laura Cha
Louise Fresco(d)
Ann Fudge
Charles Golden(e)
Byron Grote(f)
Mary Ma
Sunil Bharti Mittal(g)
Hixonia Nyasulu
Sir Malcolm Rifkind
John Rishton
Feike Sijbesma
Kees Storm(h)
Paul Walsh(i)

Total

2014

2013

Fees(a)
€’000

Benefits(b)
€’000

Total 
remuneration 
€’000

Fees(a)
€’000

Benefits(b)
€’000

Total 
remuneration 
€’000

654
101
113
101
42
125
107
–
107
101
107
15
196
113

1,882

3
–
–
11
–
–
–
–
–
–
–
1
3
2

20

657
101
113
112
42
125
107
–
107
101
107
16
199
115

637
62
106
103
101
127
66
32
102
103
66
n/a
191
119

1,902

1,815

1
–
–
17
14
2
–
–
12
–
–
n/a
–
–

46

638
62
106
120
115
129
66
32
114
103
66
n/a
191
119

1,861

(a) This includes fees received from both NV in euros and PLC in sterling for both 2013 and 2014 respectively. Includes basic Non-Executive Director fee  

and Committee chairmanship and/or membership. 

(b) The only benefit received relates to travel by spouses or partners where they are invited by Unilever. 
(c) Chairman.
(d) Chair, Corporate Responsibility Committee.
(e) Chose not to put himself forward for re-election at the May 2014 AGMs.
(f) Chair, Audit Committee.
(g) Chose not to put himself forward for re-election at the May 2013 AGMs.
(h) Vice-Chairman and Chair of the Nominating and Corporate Governance Committee.
(i)  Chair, Compensation Committee.

In 2013, the Dutch government applied an additional crisis tax charge of 16% over 2013 taxable income above €150,000. This tax charge 
for Unilever N.V. for Michael Treschow over 2013 is €26,171. This tax is an expense to Unilever N.V. and therefore not included in the 
table above and is no longer applicable in 2014.

We do not grant our Non-Executive Directors any personal loans or guarantees, nor are they entitled to any severance payments. 

74

Unilever Annual Report and Accounts 2014GovernanceNON-EXECUTIVE DIRECTORS’ INTERESTS IN SHARES (AUDITED)
Non-Executive Directors are encouraged to build up a personal shareholding of at least one times their annual fees over the five years 
from 1 January 2012 (or appointment if later). 

The table shows the interests in NV and PLC ordinary shares of Non-Executive Directors and their connected persons as at 
31 December 2014. There has been no change in these interests between 31 December 2014 and 25 February 2015, other than  
Feike Sijbesma who purchased 1,500 NV shares on 20 January 2015 at a share price of €34.50.

Shares held at 
1 January 
2014

Shares  
held at  
31 December 
2014

Share type

Shares held at 
1 January 
2014

Shares  
held at  
31 December 
2014

Share type

Michael Treschow

Laura Cha

Louise Fresco

Ann Fudge

Charles Golden(a)

Byron Grote

Mary Ma

NV
PLC

NV
PLC

NV
PLC

NV NY
PLC ADRs

NV NY
PLC ADRs

NV NY
PLC ADRs

NV
PLC

15,158
15,000

15,158
15,000

Hixonia Nyasulu

Malcolm Rifkind

John Rishton

Feike Sijbesma(b)

Kees Storm

Paul Walsh

–
200

1,800
–

–
3,950

1,000
–

6,500
5,500

–
–

–
200

1,800
–

–
3,950

1,000
–

8,200
7,200

–
400

NV
PLC

NV
PLC

NV
PLC

NV
PLC

NV
PLC

NV
PLC

600
750

–
2,700

1,700
–

n/a
n/a

7,500
–

–
2,000

600
750

–
3,000

3,340
–

2,500
–

7,500
–

–
2,000

(a) Chose not to put himself forward for re-election at May 2014 AGMs.
(b)  Appointed at May 2014 AGMs with effect from 1 November 2014.

NON-EXECUTIVE DIRECTORS’ LETTERS OF APPOINTMENT
All Non-Executive Directors were reappointed to the Boards at the 2014 AGMs, with the exception of Feike Sijbesma who was appointed 
for the first time with effect from 1 November 2014 and Charles Golden who chose not to put himself forward for re-election. 

Non-Executive Director

Michael Treschow
Laura Cha
Louise Fresco
Ann Fudge
Charles Golden
Byron Grote
Mary Ma
Hixonia Nyasulu
Sir Malcolm Rifkind
John Rishton
Feike Sijbesma
Kees Storm
Paul Walsh

Date first  
appointed to  
the Board 

Effective date  
of current letter
of appointment*

16 May 2007
15 May 2013
14 May 2009
14 May 2009
09 May 2006
09 May 2006
15 May 2013
16 May 2007
12 May 2010
15 May 2013

14 May 2014
14 May 2014
14 May 2014
14 May 2014
n/a
14 May 2014
14 May 2014
14 May 2014
14 May 2014
14 May 2014
01 November 2014 01 November 2014
14 May 2014
14 May 2014

09 May 2006
14 May 2009

*  The unexpired term for all Non-Executive Directors’ letters of appointment is the period up to the 2015 AGMs, as they all, unless they are retiring, submit 

themselves for annual re-election. 

OTHER DISCLOSURES RELATED TO DIRECTORS’ REMUNERATION

SERVING AS A NON-EXECUTIVE ON THE BOARD OF ANOTHER COMPANY
Executive Directors serving as non-executive directors on the boards of other companies are permitted to retain all remuneration and fees 
earned from outside directorships subject to a maximum of one outside listed directorship (see Independence and Conflicts on pages 42 to 
43 for further details). 

Paul Polman is a non-executive director of The Dow Chemical Company and received an annual fee of €86,239 (US $115,000 based on 
the average exchange rate over the year €1 = US $1.3335). In addition, he received a restricted award of 2,760 ordinary shares with a 
nominal value of US $2.50 per share in the capital of The Dow Chemical Company. The shares include the rights to vote and to receive 
dividends thereon. The shares cannot be sold or transferred until Paul Polman leaves the board of directors of The Dow Chemical 
Company, and in any case not earlier than 16 May 2016. 

Jean-Marc Huët is a non-executive director of the unlisted company Delta Topco Limited and received an annual fee of €179,978 (US 
$240,000). Furthermore, Jean-Marc Huët was appointed as a non-executive director of Heineken N.V. from 24 April 2014 and received 
an annual fee of €51,510.

75

Unilever Annual Report and Accounts 2014GovernanceDIRECTORS’ REMUNERATION  
REPORT CONTINUED

SIX-YEAR HISTORICAL TOTAL SHAREHOLDER RETURN 
(TSR) PERFORMANCE
The table below includes:
•  growth in the value of a hypothetical £100 holding over six 

years’ FTSE 100 comparison based on 30-trading-day average 
values; and 

•  growth in the value of a hypothetical €100 investment over six 

years’ AEX comparison based on 30-trading-day average values.

The Committee has decided to show Unilever’s performance 
against the FTSE 100 Index, London and also the Euronext 100 
index (AEX), Amsterdam as these are the most relevant indices in 
the UK and the Netherlands where we have our principal listings. 
Unilever is a constituent of both these indices.

Dec 2008

Dec 2009

Dec 2010

Dec 2011

Dec 2012

Dec 2013

Dec 2014

i

g
n
d
l
o
h
€
/
£
l
a
c
i
t
e
h
t
o
p
y
h
f
o
e
u
l
a
V

220

200

180

160

140

120

100

Unilever NV

Unilever PLC

FTSE 100

AEX

CEO SINGLE FIGURE SIX-YEAR HISTORY
The table below shows the six-year history of the CEO single 
figure of total remuneration:

PERCENTAGE CHANGE IN REMUNERATION OF DIRECTOR 
UNDERTAKING THE ROLE OF CHIEF EXECUTIVE OFFICER
The table below shows the percentage change from 2013 to 2014 
for base salary, bonus and benefits (excluding pension) for both 
Paul Polman and all UK and Dutch management in Unilever.  
The subset of UK and Dutch management has been used as a  
fair representation of our dual listing status.

% change from 2013 to 2014

Salary

Bonus

Benefits  
(not including 
pension)

CEO(a) (b)
UK and Dutch management (c) 

5.2% -11.4%
6.7%
3.4%

12.4%
-8.0%

(a) Calculated using the data from the Executive Directors single figure table 

on page 67.

(b) The CEO’s increase of salary of 5.2% as reflected in the table is due to 

movements in the presentational currency, rather than a change in base 
salary which was £1,010,000 in both 2013 and 2014. Movements in the 
presentational currency also had a similar impact on benefits and bonus.
(c) While the table shows that the average base salary costs for all employees 
increased by 3.4%, this is driven by a proportionately larger increase in the 
total headcount during the year. The average increase was approximately 
6.2% if the 2013 UK and Dutch management population remain constant. 
The same applies for both benefits and bonus numbers where, on a 
constant basis, the average benefit provision increased by approximately 
22.8% rather than decreased by 8% and the bonuses increased by 21.8% 
rather than 6.7%.

RELATIVE IMPORTANCE OF SPEND ON PAY 
The chart below shows the relative spend on pay compared  
with dividends paid to Unilever shareholders and core earnings. 
Core earnings represent the net profit attributable to Unilever 
shareholders, adjusted for non-core items. Over time, both core 
earnings and core earnings growth provide a good reference point 
to compare spend on pay.

2009

2010

2011

2012

2013

2014

RELATIVE IMPORTANCE OF SPEND ON PAY

CEO  
Single figure of total 
remuneration (€ ‘000) 3,859

6,292

6,010

7,852

7,740

9,561

82% 80% 68% 100% 78% 66%

-2.3%

0.6%

7.2%

€7,000m

€6,000m

€5,000m

€4,000m

€3,000m

€2,000m

€1,000m

€0m

n/a

47% 44% 55% 64% 61%

Core earnings(1)

Dividends paid to 
Unilever shareholders

Total staff costs

n/a

n/a

n/a

n/a

n/a

81%

100% 100% n/a

n/a

n/a

n/a

2013

2014

(1) In calculating core earnings, net profit attributable to shareholders’
  equity is adjusted to eliminate the post-tax impact of non-core items.
  Refer to note 7, and the table entitled calculation of core earnings on 
  page 102 for reconciliation of core earnings to net profit attributable 
  to shareholders' equity.

THE COMPENSATION COMMITTEE 
During 2014, the Committee comprised four Non-Executive 
Directors: Paul Walsh (Committee Chairman), Michael Treschow, 
Ann Fudge and Kees Storm.

The Committee reviewed its terms of reference during the year. 
The Committee’s revised terms of reference are contained within 
‘The Governance of Unilever’, and are also set out on our website. 

  www.unilever.com/corporategovernance

Annual bonus award 
rates against maximum 
opportunity

GSIP performance 
shares vesting rates 
against maximum 
opportunity

MCIP performance 
shares vesting rates 
against maximum 
opportunity

Share Matching Plan 
vesting rates against 
maximum opportunity*

* Shown in year of award.

76

Unilever Annual Report and Accounts 2014Governance 
 
 
 
In the context of the external Board evaluation, carried out in 2014, 
the Boards evaluated the performance of the Committee. The 
Committee also carried out a self-assessment of its performance. 
Both assessments concluded that the Committee is performing 
effectively. Based on its self-assessment, the Committee decided 
that to enhance the overall knowledge of the Board on the key 
issues that the Committee is engaged with, it would add a specific 
remuneration module to the induction program for Non-Executive 
Directors and conduct a remuneration knowledge session for the 
Boards. 

ADVISERS
While it is the Committee’s responsibility to exercise independent 
judgement, the Committee does request advice from management 
and professional advisers, as appropriate, to ensure that its decisions 
are fully informed given the internal and external environment. 

The Committee appointed Deloitte LLP to provide independent 
advice on various matters it considered. During the year, Deloitte 
also provided other services to Unilever primarily in relation to 
the Directors’ Remuneration Report. The wider Deloitte firm has 
also provided tax and consultancy services including expatriate 
tax advice, tax compliance, transfer pricing, R&D and grant 
claims, financial advisory and transformation, IT, HR and data 
analytics consultancy and sourcing strategies advice to Unilever. 

Deloitte is a member of the Remuneration Consultants Group and, 
as such, voluntarily operates under the code of conduct in relation 
to executive remuneration consulting in the UK, which is available 
at www.remunerationconsultantsgroup.com. 

CLARIFICATION STATEMENT
After publication of our Directors’ Remuneration Report 2013 the 
Committee issued a clarification statement on our website at the 
request of The Investment Association (previously: IMA and ABI). 
The statement is available on our website. The statement 
confirms that we will not make share awards higher than the 
maximum awards stated in our Policy for existing and newly hired 
Executive Directors without prior shareholder approval. It further 
clarifies that awards to newly hired Executive Directors to buy out 
remuneration items on leaving the previous employer as provided 
in the new hires policy will be done under the GSIP. Consequently, 
under such exceptional circumstances, the aggregated GSIP 
share awards for a newly hired Executive Director may be higher 
than the maximum annual award set out in the Remuneration 
Policy. As stated in the Remuneration Policy in relation to new 
hires, we will inform shareholders of any such buyout awards 
when announcing the appointment.

  www.unilever.com/ara2014/downloads 

SHAREHOLDER VOTING 
Unilever remains committed to ongoing shareholder dialogue  
and takes an active interest in voting outcomes. In the event  
of a substantial vote against a resolution in relation to Directors’ 
remuneration, Unilever would seek to understand the reasons  
for any such vote and would set out in the following Annual Report 
and Accounts any actions in response to it.

The following table sets out actual voting in respect of our 
previous report: 

  www.remunerationconsultantsgroup.com

Voting outcome (% of votes)

For 

Against

2014 Directors’ Remuneration Policy (2014 AGM)(a} PLC 97.51% 2.49%

2014 Directors’ Remuneration Policy (2014 AGM)(b) NV

98.37% 1.63%

2013 Directors’ Remuneration Report 
(excluding the Directors’ Remuneration Policy) 
(2014 AGM)(c)

PLC 99.14% 0.86%

(a)  7,606,237 votes were withheld (approximately 0.6% of share capital).
(b) 4,188,993 votes were withheld (approximately 0.27% of share capital).
(c) 25,507,949 votes were withheld (approximately 2.0% of share capital).

The Directors’ Remuneration Report is not subject to a shareholder 
vote in the Netherlands.

The Directors’ Remuneration Report has been approved by the 
Boards and signed on their behalf by Tonia Lovell, Group Secretary.

The Committee is satisfied that the Deloitte LLP engagement 
partner and team, which provide remuneration advice to the 
Committee, do not have connections with Unilever N.V. or Unilever 
PLC that might impair their independence. The Committee 
reviewed the potential for conflicts of interest and judged that 
there were appropriate safeguards against such conflicts. The 
fees paid to Deloitte LLP in relation to advice provided to the 
Committee in the year up to 31 December 2014 were £23,500. This 
figure is calculated based on time spent and expenses incurred 
for the majority of advice provided, but on occasion for specific 
projects a fixed fee may be agreed. The Committee would like to 
thank Deloitte for their assistance throughout 2014. 

After a thorough interview process the Committee appointed  
Tom Gosling of PwC to become the independent remuneration 
advisor in 2015.

During the year, the Committee also sought input from the  
Chief Executive Officer (Paul Polman), the Chief Human Resources 
Officer (Doug Baillie) and the SVP Global Head of Reward  
(Peter Newhouse) on various subjects including the remuneration 
of senior management. No individual Executive Director was 
present when their own remuneration was being discussed to 
ensure a conflict of interest did not arise. The Committee also 
received legal and governance advice from the Group Secretary 
(Tonia Lovell).

77

Unilever Annual Report and Accounts 2014GovernanceSTATEMENT OF DIRECTORS’  
RESPONSIBILITIES

ANNUAL ACCOUNTS
The Directors are required by Part 9 of Book 2 of the Civil Code  
in the Netherlands and the UK Companies Act 2006 to prepare 
accounts for each financial year which give a true and fair view  
of the state of affairs of the Unilever Group, and the NV and PLC 
entities, as at the end of the financial year and of the profit or  
loss and cash flows for that year.

The Directors consider that, in preparing the accounts, the Group 
and the NV and PLC entities have used the most appropriate 
accounting policies, consistently applied and supported by 
reasonable and prudent judgements and estimates, and that all 
International Financial Reporting Standards as adopted by the EU 
and as issued by the International Accounting Standards Board 
(in the case of the consolidated financial statements), UK 
accounting standards (in the case of the PLC parent company 
accounts) and Dutch law (in the case of the NV parent company 
accounts) which they consider to be applicable have been followed.

The Directors have responsibility for ensuring that NV and PLC 
keep accounting records which disclose with reasonable accuracy 
their financial position and which enable the Directors to ensure 
that the accounts comply with the relevant legislation. They also 
have a general responsibility for taking such steps as are 
reasonably open to them to safeguard the assets of the Group, 
and to prevent and detect fraud and other irregularities.

This statement, which should be read in conjunction with the 
Independent Auditors’ reports, is made with a view to 
distinguishing for shareholders the respective responsibilities  
of the Directors and of the auditors in relation to the accounts.

A copy of the financial statements of the Unilever Group is 
placed on our website at www.unilever.com/investorrelations.  
The maintenance and integrity of the website are the responsibility 
of the Directors, and the work carried out by the auditors does not 
involve consideration of these matters. Accordingly, the auditors 
accept no responsibility for any changes that may have occurred  
to the financial statements since they were initially placed on the 
website. Legislation in the UK and the Netherlands governing the 
preparation and dissemination of financial statements may differ 
from legislation in other jurisdictions.

UK law sets out additional responsibilities for the Directors of PLC 
regarding disclosure of information to auditors. Disclosure in 
respect of these responsibilities is made on page 48.

DIRECTORS’ RESPONSIBILITY STATEMENT
Each of the Directors confirms that, to the best of his or her 
knowledge:
•  The Annual Report and Accounts, taken as a whole, is fair, 

balanced and understandable, and provides the information 
necessary for shareholders to assess the Group’s performance, 
business model and strategy; 

•  The financial statements which have been prepared in 

accordance with International Financial Reporting Standards 
as adopted by the EU and as issued by the International 
Accounting Standards Board (in the case of the consolidated 
financial statements) and UK accounting standards (in the  
case of the PLC parent company accounts) and UK accounting 
standards and Part 9 of Book 2 of the Dutch Civil Code (in the 
case of the NV parent company accounts), give a true and fair 
view of the assets, liabilities, financial position and profit or 
loss of the Group and the undertakings included in the 
consolidation taken as a whole; and

•  The Strategic Report includes a fair review of the development 
and performance of the business and the position of the Group 
and the undertakings included in the consolidation taken as a 
whole, together with a description of the principal risks and 
uncertainties that they face.

The Directors and their roles are listed on pages 41 and 54.

GOING CONCERN
The activities of the Group, together with the factors likely to 
affect its future development, performance, the financial position 
of the Group, its cash flows, liquidity position and borrowing 
facilities are described in the Strategic Report on pages 2 to 35.  
In addition, we describe in notes 15 to 18 on pages 109 to 123 the 
Group’s objectives, policies and processes for managing its 
capital; its financial risk management objectives; details of its 
financial instruments and hedging activities and its exposures  
to credit and liquidity risk. 

The Group has considerable financial resources together with 
established business relationships with many customers and 
suppliers in countries throughout the world. As a consequence, 
the Directors believe that the Group is well placed to manage its 
business risks successfully despite the current uncertain outlook.

After making enquiries, the Directors have a reasonable 
expectation that the Group has adequate resources to continue in 
operational existence for the foreseeable future. Accordingly, they 
continue to adopt the going concern basis in preparing this Annual 
Report and Accounts.

INTERNAL AND DISCLOSURE CONTROLS AND 
PROCEDURES
Please refer to pages 49 to 53 for a discussion of Unilever’s 
principal risk factors and to pages 50 to 53 for commentary  
on the Group’s approach to risk management and control.

78

Unilever Annual Report and Accounts 2014Financial statementsINDEPENDENT AUDITORS’ REPORTS

NETHERLANDS – KPMG ACCOUNTANTS N.V.

UNITED KINGDOM – KPMG LLP

TO: THE GENERAL MEETING OF UNILEVER N.V.

TO: THE MEMBERS OF UNILEVER PLC ONLY

For the purpose of these reports, the terms ‘we’ and ‘our’ denote KPMG Accountants N.V. in relation to the Netherlands responsibilities  
and reporting obligations to the General Meeting of Unilever N.V. and KPMG LLP in relation to UK responsibilities and reporting obligations 
to the members of Unilever PLC. The Unilever Group (‘the Group’) consists of Unilever PLC, Unilever N.V. and the entities they controlled during 
the financial year. The reports of KPMG Accountants N.V. and KPMG LLP are presented in the left and right hand columns of this report 
respectively. Where separate columns are not presented, the content of the reports of KPMG Accountants N.V. and KPMG LLP are identical.

The financial statements (‘the Financial Statements’) comprise:
•  the consolidated financial statements of the Group (‘the Consolidated Financial Statements’);
•  the parent company financial statements of Unilever N.V. (‘the N.V. Company Accounts’); and
•  the parent company financial statements of Unilever PLC (‘the PLC Company Accounts’),  

each of which are defined below.

OPINIONS AND CONCLUSIONS ARISING FROM OUR AUDIT
1 OUR OPINIONS ON THE FINANCIAL STATEMENTS ARE UNMODIFIED

We have audited the consolidated financial statements of the Group for the year ended 31 December 2014 which comprise the 
consolidated balance sheet as at 31 December 2014, the consolidated statements of income, comprehensive income, changes  
in equity and cash flows for the year then ended and notes to the Consolidated Financial Statements, including a summary of the 
significant accounting policies and other explanatory information. In addition, KPMG Accountants N.V. has audited the N.V. Company 
Accounts (which comprise the company balance sheet as at 31 December 2014, the company profit and loss account for 2014 and 
the notes comprising a summary of the significant accounting policies and other explanatory information) and KPMG LLP has 
audited the PLC Company Accounts (which comprise the company balance sheet as at 31 December 2014 and the notes to the  
PLC Company Accounts, including the summary of the significant accounting policies and other explanatory information).

In our opinion:
•  the Consolidated Financial Statements give a true and fair 

In our opinion: 
•  the Consolidated Financial Statements and the PLC 

view of the financial position of the Group as at 31 December 
2014 and of its result and its cash flows for the year then 
ended in accordance with International Financial Reporting 
Standards as adopted by the European Union (IFRS as 
adopted by the EU) and with Part 9 of Book 2 of the 
Netherlands Civil Code; and

•  the N.V. Company Accounts give a true and fair view of the 
financial position of Unilever N.V. as at 31 December 2014,  
and of its result for 2014 in accordance with United Kingdom 
accounting standards and Part 9 of Book 2 of the 
Netherlands Civil Code.

Basis for our opinion 
We conducted our audit in accordance with Dutch law,  
including the Dutch Standards on Auditing. Our responsibilities 
under those standards are further described in the ‘Auditor’s 
responsibilities’ section of our report. 

We believe that the audit evidence we have obtained is  
sufficient and appropriate to provide a basis for our opinion.

Company Accounts give a true and fair view of the state of 
the Group’s and of Unilever PLC’s affairs as at 31 December 
2014 and of the Group’s profit for the year then ended; 
•  the Consolidated Financial Statements have been properly 

prepared in accordance with International Financial 
Reporting Standards as adopted by the European Union 
(IFRS as adopted by the EU);

•  the PLC Company Accounts have been properly prepared in 
accordance with United Kingdom Accounting Standards; and

•  both the Consolidated Financial Statements and the PLC 

Company Accounts have been prepared in accordance with 
the requirements of the Companies Act 2006 and, as regards 
the Consolidated Financial Statements, Article 4 of the IAS 
Regulation.

Separate opinion in relation to IFRS as issued by the 
International Accounting Standards Board (IASB)
As explained in the accounting policies set out in the 
Consolidated Financial Statements, the Group, in addition to 
complying with its legal obligation to apply IFRS as adopted  
by the EU, has also applied IFRS as issued by the IASB.  
In our opinion, the Consolidated Financial Statements comply 
with IFRS as issued by the IASB.

79

Unilever Annual Report and Accounts 2014Financial statementsINDEPENDENT AUDITORS’ REPORTS
CONTINUED

2 OUR ASSESSMENT OF RISKS OF MATERIAL MISSTATEMENT 

In arriving at our audit opinion above on the Financial Statements the risks of material misstatement that had the greatest effect 
on our audit (key audit matters) were as set out below. 

These are the matters that, in our professional judgment, had the greatest effect on: the overall audit strategy; the allocation of resources 
in our audit; and directing the efforts of the engagement team. We have communicated these matters to the Audit Committee. Our 
audit procedures relating to these matters were designed in the context and solely for the purposes of our audit of the Financial 
Statements as a whole, and in forming our opinion thereon, and we do not express discrete opinions on these matters.

Revenue recognition 
•  The risk – Revenue is measured taking account of discounts, incentives and rebates earned by customers on the Group’s sales. 
Due to the multitude and variety of contractual terms across the Group’s markets, the estimation of discounts, incentives and 
rebates recognised based on sales made during the year is considered to be complex. 

Revenue is recognised when the risks and rewards of the underlying products have been transferred to the customer.  
There is a risk that revenue may be overstated because of fraud resulting from the pressure local management may feel to 
achieve performance targets. The Group focuses on revenue as a key performance measure which could create an incentive  
for revenue to be recognised before the risks and rewards have been transferred.

•  Our response – Our audit procedures included considering the appropriateness of the Group’s revenue recognition accounting 
policies including those relating to discounts, incentives and rebates and assessing compliance with the policies in terms of 
applicable accounting standards. We tested the effectiveness of the Group’s controls over calculation of discounts, incentives 
and rebates and correct timing of revenue recognition. 

We assessed sales transactions taking place at either side of the balance sheet date as well as credit notes issued after the year 
end date to assess whether that revenue was recognised in the correct period. We also developed an expectation of the current 
year revenue balance based on trend analysis information taking into account historical weekly sales and returns information 
and our understanding of each market. We then compared this expectation to actual results. 

We also considered the adequacy of the Group’s disclosures (in note 2) in respect of revenue.

Indirect tax provisions and contingencies
•  The risk – Provisions for indirect tax require the Directors to make judgments and estimates in relation to the issues and 

exposures. In Brazil (one of the Group’s largest markets) the complex nature of the local tax regulations and jurisprudence 
make this a particular area of significant judgment.

•  Our response – Our procedures included using our own indirect tax and legal specialists to consider the level of provisions 
required in light of the nature of the Group’s exposures, applicable regulations and the Group’s correspondence with the 
authorities. We also assessed relevant historical and recent judgments passed by the court authorities in considering any  
legal precedent or case law, as well as assessing legal opinions from third party lawyers. We also gained an understanding  
of the Group’s provisioning methodology and challenged assumptions using the knowledge and experience of our own 
specialists. In addition, we obtained formal confirmations from the Group’s external counsel, where appropriate.

We also considered the adequacy of the Group’s disclosures (in note 19) made in relation to indirect tax provisions and 
contingencies.

Direct tax provisions and contingencies
•  The risk – The Group has extensive international operations and in the normal course of business the Directors make 

judgments and estimates in relation to tax issues and exposures. This is a key judgment due to the Group operating in a  
number of tax jurisdictions, the complexities of transfer pricing and other tax legislation.

•  Our response – Our audit procedures included testing the effectiveness of the Group’s controls around the recording and 

continuous re-assessment of tax provisions. 

Our own tax specialists performed an assessment of the Group’s correspondence with relevant tax authorities, to consider  
the completeness of tax provisions for all relevant risks. We also challenged the assumptions used, taking into consideration 
our own tax specialists’ knowledge and experience. In addition, we assessed relevant judgments passed by relevant authorities 
in considering any need for a provision, as well as assessing relevant opinions from third parties. 

We also considered the adequacy of the Group’s disclosures (in note 20) in respect of tax and uncertain tax positions.

For each risk noted above refer to related disclosure within the Report of the Audit Committee (page 56), accounting policies and 
financial disclosures within the notes to the Consolidated Financial Statements.

80

Unilever Annual Report and Accounts 2014Financial statements3 OUR APPLICATION OF MATERIALITY AND AN OVERVIEW OF THE SCOPE OF OUR AUDIT

Materiality
Based on our professional judgment the materiality for the Consolidated Financial Statements as a whole was set at €350 million, 
determined with reference to a benchmark of Group profit before taxation (of which it represents 4.6%). We also take 
misstatements into account that are in our opinion material for qualitative reasons.

We agreed with the Audit Committee to report to it any corrected and uncorrected identified misstatements exceeding €25 million 
in addition to other identified misstatements that warranted reporting on qualitative grounds.

Scope of our audit
The Group operates through a significant number of legal entities, each of which is a reporting component. We performed audits for 
Group reporting purposes of 13 components, as well as audits of revenue and the related accounts receivable balances at a further 
5 components. The latter were not individually financially significant enough to require an audit for Group reporting purposes but 
were included in the scope of our Group reporting work in order to provide further coverage over the Group’s revenue. 

The Group has 5 centralised operating centres that perform accounting and reporting activities alongside related controls. 
Together these operating centres process a substantial portion of the Group’s transactions. The outputs from the centralised 
operating centres are included in the financial information of the component entities they service and therefore they are not 
separate reporting components. Each of the operating centres is subject to specified audit procedures. Further audit procedures 
are performed at each reporting component to cover matters not covered at the centralised operating centres. Together this 
results in audits for Group reporting purposes on those reporting components. 

The percentages of the Group’s Revenue, Profit before Taxation and Total Assets represented by the components within the scope 
of our work and procedures performed at corporate level are as follows:

GROUP REVENUE

Audits for Group 
Reporting 
Purposes

51%

Audits of Account 
Balance

12%

Out of Scope 
Components 37%

GROUP PROFIT BEFORE TAXATION
Audits for Group 
Reporting 
Purposes

57%

Audits of Account 
Balance

13%

Out of Scope 
Components 30%

GROUP TOTAL ASSETS

Audits for Group 
Reporting 
Purposes

75%

Audits of Account 
Balance

3%

Out of Scope 
Components 22%

The remaining 37% of Group Revenue and 30% of Group Profit before Taxation is represented by a significant number of out-of-
scope reporting components, none of which individually represents more than 2% of Group Revenue and/or Group Profit before 
Taxation. A substantial portion of these out-of-scope components utilise the five operating centres and are therefore subject to  
audit procedures performed at these operating centres. In addition, for these out-of-scope components, we performed analysis 
(focusing specifically on revenue and operating margins) at the aggregated Group level to re-examine our assessment that there 
are no significant risks of material misstatement within these components.

For the in-scope components the Group audit team instructed component auditors as to the significant areas to be covered, 
including the significant risks detailed above and the information to be reported back. The Group audit team approved component 
materiality levels, which ranged from €5 million to €275 million, having regard to the mix of size and risk profile of the Group 
across the components. The work on all components was performed by component auditors.

The Group audit team visited component locations in the USA, the UK, the Netherlands, India, Indonesia, Switzerland, Brazil, South 
Africa, Germany, Turkey, Russia, Singapore, China, Mexico and Argentina. Telephone and/or online meetings were also held with the 
auditors of these components and the majority of all other components. The findings reported to the Group audit team were discussed 
in more detail with component auditors, and any further work required by the Group audit team was then performed by the 
component auditor.

81

Unilever Annual Report and Accounts 2014Financial statementsINDEPENDENT AUDITORS’ REPORTS
CONTINUED

4 OTHER REPORTING 

Our report on the Report of the Directors and the other 
information is unmodified
Pursuant to the legal requirement under Part 9 of Book 2 of  
the Netherlands Civil Code:
•  We have no deficiencies to report as a result of our 

examination whether the Report of the Directors, to the 
extent we can assess, has been prepared in accordance  
with Part 9 of Book 2 of this Code, and whether the 
information as required under Part 9 of Book 2 has been 
annexed; and 

•  Further we report that the Report of the Directors, to the 
extent we can assess, is consistent with the Consolidated 
Financial Statements and the N.V. Company Accounts as 
required by Article 2:391 sub 4 of the Netherlands Civil Code.

Engagement
We have been engaged by the General Meeting at 14 May 2014 
as auditor of Unilever N.V. since the audit of year 2014 and we 
are the statutory auditor since that date up until today.

Independence
We are independent of the Unilever Group in accordance with the 
“Verordening inzake de onafhankelijkheid van accountants bij 
assurance-opdrachten” (ViO) and other relevant independence 
regulations in the Netherlands. Furthermore we have  
complied with the “Verordening gedrags- en beroepsregels 
accountants” (VGBA).

Our opinion on other matters prescribed by the Companies 
Act 2006 is unmodified
In our opinion:
•  the part of the Directors’ Remuneration Report to be audited 
has been properly prepared in accordance with the Companies 
Act 2006; and

•  the information given in the Strategic Report and the 

Directors’ Report for the financial year for which the Financial 
Statements are prepared is consistent with the Consolidated 
Financial Statements and the PLC Company Accounts. 

We have nothing to report in respect of the matters on which 
we are required to report by exception
Under ISAs (UK and Ireland) we are required to report to you if, 
based on the knowledge we acquired during our audit, we have 
identified other information in the annual report that contains  
a material inconsistency with either that knowledge or the 
Consolidated Financial Statements and/or the PLC Company 
Accounts, a material misstatement of fact, or that is  
otherwise misleading. 

In particular, we are required to report to you if: 
•  we have identified material inconsistencies between the 

knowledge we acquired during our audit and the Directors’ 
statement that they consider that the Annual Report and 
Financial Statements taken as a whole is fair, balanced and 
understandable and provides the information necessary for 
shareholders to assess the Group’s performance, business 
model and strategy; or

•  the Report of the Audit Committee does not appropriately 

address matters communicated by us to the Audit Committee.

Under the Companies Act 2006 we are required to report to you 
if, in our opinion: 
•  adequate accounting records have not been kept by Unilever 

PLC, or returns adequate for our audit have not been 
received from branches not visited by us; or

•  the PLC Company Accounts and the part of the Directors’ 
Remuneration Report to be audited are not in agreement 
with the accounting records and returns; or

•  certain disclosures of Directors’ remuneration specified  

by law are not made; or

•  we have not received all the information and explanations  

we require for our audit.

Under the Listing Rules we are required to review: 
•  the Directors’ statement, set out on page 78, in relation to 

going concern; and

•  the part of the Corporate Governance Statement on pages 46 

to 48 relating to the company’s compliance with the ten 
provisions of the 2012 UK Corporate Governance Code 
specified for our review.

We have nothing to report in respect of the above responsibilities.

82

Unilever Annual Report and Accounts 2014Financial statementsSCOPE AND RESPONSIBILITIES

Directors’ responsibilities
As explained more fully in the Directors’ Responsibilities 
Statement (set out on page 78), the Directors are responsible 
for the preparation of the Consolidated Financial Statements 
and the PLC Company Accounts and for being satisfied that  
they give a true and fair view. 

Scope of an audit of financial statements
A description of the scope of an audit of financial statements  
is provided on the Financial Reporting Council’s website at 
www.frc.org.uk/auditscopeukprivate. 

This report is made solely to the Company’s members as a body 
and is subject to important explanations and disclaimers 
regarding our responsibilities which can be accessed on our 
website via www.kpmg.com/uk/auditscopeukco2014b, and are 
incorporated into this report as if set out in full and should be 
read to provide an understanding of the purpose of this report, 
the work we have undertaken and the basis of our opinions.

Directors’ and Audit Committee’s responsibilities
The Directors are responsible for:
•  the preparation and fair presentation of the Consolidated 

Financial Statements in accordance with IFRSs as adopted by 
the EU and Part 9 of Book 2 of the Netherlands Civil Code, and 
for the preparation of the Report of the Directors in accordance 
with Part 9 of Book 2 of the Netherlands Civil Code; 

•  the preparation and fair presentation of the N.V. Company 
Accounts in accordance with United Kingdom accounting 
standards and Part 9 of Book 2 of the Netherlands Civil 
Code; and

•  such internal control as management determines is 
necessary to enable the preparation of the Financial 
Statements that are free from material misstatement, 
whether due to fraud or error.

In preparing the Financial Statements, the Directors are 
responsible for assessing the Group’s and Unilever N.V.’s ability 
to continue as a going concern. Based on the financial reporting 
frameworks mentioned, the Directors should prepare the 
Consolidated Financial Statements and N.V. Company Accounts 
using the going concern basis of accounting unless the Directors 
either intend to liquidate the Group and/or Unilever N.V. or  
to cease operations, or have no realistic alternative but to do  
so. The Directors should disclose in the Financial Statements 
events and circumstances that may cast significant doubt  
on the Group’s and/or Unilever N.V.’s ability to continue as  
a going concern. 

The Audit Committee is responsible for overseeing the Group’s 
financial reporting process.

Auditor’s responsibilities
Our responsibilities are set out on page 136, which are 
incorporated into this report as if set out in full and should be read 
to provide an understanding of the work we have undertaken.

Eric van Leeuwen
(External auditor)
KPMG Accountants N.V.
Amsterdam 
3 March 2015

SIGNING

Paul Korolkiewicz
(Senior Statutory Auditor)
for and on behalf of KPMG LLP
Chartered Accountants and Statutory Auditor
London
3 March 2015

83

Unilever Annual Report and Accounts 2014Financial statementsFINANCIAL STATEMENTS  
UNILEVER GROUP

CONSOLIDATED INCOME STATEMENT

for the year ended 31 December

Turnover

Operating profit

After (charging)/crediting non-core items

Net finance costs

Finance income
Finance costs
Pensions and similar obligations

Share of net profit/(loss) of joint ventures and associates
Other income/(loss) from non-current investments

Profit before taxation
Taxation

Net profit

Attributable to:
Non-controlling interests
Shareholders’ equity

Combined earnings per share
Basic earnings per share (€)
Diluted earnings per share (€)

Notes

€ million
2014

€ million
2013

€ million
2012

2

2

3

5

11

6A

7

 48,436 

49,797

51,324

 7,980 

7,517

6,977

 960 

 (477)

 117 
 (500)
 (94)

 98 
 45 

 7,646 
 (2,131)

 5,515 

 344 
 5,171 

501

(530)

103
(500)
(133)

113
14

7,114
(1,851)

5,263

421
4,842

(73)

(535)

136
(526)
(145)

105
(14)

6,533
(1,697)

4,836

468
4,368

 1.82 
 1.79 

1.71
1.66

1.54
1.50

References in the consolidated income statement, consolidated statement of comprehensive income, consolidated statement of 
changes in equity, consolidated balance sheet and consolidated cash flow statement relate to notes on pages 88 to 130, which form  
an integral part of the consolidated financial statements.

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME

for the year ended 31 December

Net profit

Other comprehensive income
Items that will not be reclassified to profit or loss:

Remeasurement of defined benefit pension plans net of tax

Items that may be reclassified subsequently to profit or loss:

Currency retranslation gains/(losses) net of tax(a)
Fair value gains/(losses) on financial instruments net of tax

Total comprehensive income

Attributable to:

Non-controlling interests
Shareholders’ equity

Notes

€ million
2014

€ million
2013

€ million
2012

 5,515 

5,263

4,836

6C

15B

15B
15B

 (1,250)

697

(497)

 (25)
 (85)

(999)
106

(316)
(125)

 4,155 

5,067

3,898

 404 
 3,751 

339
4,728

444
3,454

(a) Includes fair value gains/(losses) on net investment hedges and exchange differences in net investments in foreign operations of €412 million (2013: €(275) 

million; 2012: €(160) million).

84

Unilever Annual Report and Accounts 2014Financial statements CONSOLIDATED STATEMENT OF CHANGES IN EQUITY

Consolidated statement of changes in equity

€ million
Called up
share
capital

€ million
Share
premium
account

€ million

€ million

€ million

Other
reserves

Retained
profit

31 December 2011

484

137

(6,004)

Profit or loss for the period 
Other comprehensive income net of tax

Fair value gains/(losses) on financial instruments
Remeasurement of defined benefit pension plans  
net of tax 
Currency retranslation gains/(losses)

Total comprehensive income 
Dividends on ordinary capital 
Movements in treasury stock(a)
Share-based payment credit(b)
Dividends paid to non-controlling interests
Currency retranslation gains/(losses) net of tax
Other movements in equity

–

–

–
–

–
–
–
–
–
–
–

–

–

–
–

–
–
–
–
–
3
–

–

(125)

–
(249)

(374)
–
182
–
–
(1)
1

19,874

4,368

–

(497)
(43)

3,828
(2,696)
(130)
153
–
–
(65)

31 December 2012

484

140

(6,196)

20,964

Profit or loss for the period
Other comprehensive income net of tax

Fair value gains/(losses) on financial instruments
Remeasurement of defined benefit pension plans  
net of tax 
Currency retranslation gains/(losses)

Total comprehensive income
Dividends on ordinary capital 
Movements in treasury stock(a)
Share-based payment credit(b)
Dividends paid to non-controlling interests
Currency retranslation gains/(losses) net of tax
Other movements in equity(c)

–

–

–
–

–
–
–
–
–
–
–

–

–

–
–

–
–
–
–
–
(5)
3

–

106

–
(788)

(682)
–
112
–
–
–
20

4,842

–

697
(129)

5,410
(2,981)
(83)
242
–
–
(3,084)

31 December 2013

484

138

(6,746)

20,468

14,344

Profit or loss for the period
Other comprehensive income net of tax

Fair value gains/(losses) on financial instruments
Remeasurement of defined benefit pension plans  
net of tax 
Currency retranslation gains/(losses)

Total comprehensive income
Dividends on ordinary capital 
Movements in treasury stock(a)
Share-based payment credit(b)
Dividends paid to non-controlling interests
Currency retranslation gains/(losses) net of tax
Other movements in equity(c)

 – 

 – 

 – 
 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 

 – 

 – 

 – 
 – 

 – 
 – 
 – 
 – 
 – 
 7 
 – 

 – 

 5,171 

 5,171 

 (85)

 – 
 (290)

 (375)
 – 
 (235)
 – 
 – 
 – 
 (182)

 – 

 (85)

 (1,253)
 208 

4,126
 (3,196)
 (217)
188
 – 
 – 
 (809)

 (1,253)
 (82)

3,751
 (3,196)
 (452)
188
 – 
 7 
 (991)

Total

14,491

4,368

(125)

(497)
(292)

3,454
(2,696)
52
153
–
2
(64)

15,392

4,842

106

697
(917)

4,728
(2,981)
29
242
–
(5)
(3,061)

€ million
Non-
controlling
interests

628

468

–

–
(24)

444
–
–
–
(464)
(4)
(47)

557

421

–

–
(82)

339
–
–
–
(307)
(5)
(113)

471

 344 

 – 

 3 
 57 

404
 – 
 – 
 – 
 (342)
 (2)
 81 

€ million

Total
equity

15,119

4,836

(125)

(497)
(316)

3,898
(2,696)
52
153
(464)
(2)
(111)

15,949

5,263

106

697
(999)

5,067
(2,981)
29
242
(307)
(10)
(3,174)

14,815

 5,515 

 (85)

 (1,250)
 (25)

 4,155 
 (3,196)
 (452)
 188 
 (342)
 5 
 (910)

31 December 2014

 484 

 145 

 (7,538)

 20,560 

 13,651 

 612 

 14,263 

(a) Includes purchases and sales of treasury stock, and transfer from treasury stock to retained profit of share-settled schemes arising from prior years and 

differences between exercise and grant price of share options.

(b) The share-based payment credit relates to the non-cash charge recorded against operating profit in respect of the fair value of share options and awards 

granted to employees.

(c) 2014 includes the impact of the purchase of Estate shares (see note 24). 2013 includes the impact of the acquisition of non-controlling interests.

85

Unilever Annual Report and Accounts 2014Financial statements 
 
 
 
FINANCIAL STATEMENTS  
UNILEVER GROUP CONTINUED

CONSOLIDATED BALANCE SHEET

as at 31 December

Assets
Non-current assets
Goodwill
Intangible assets
Property, plant and equipment
Pension asset for funded schemes in surplus
Deferred tax assets
Financial assets
Other non-current assets

Current assets
Inventories
Trade and other current receivables
Current tax assets 
Cash and cash equivalents
Other financial assets
Non-current assets held for sale

Total assets

Liabilities 
Current liabilities
Financial liabilities
Trade payables and other current liabilities
Current tax liabilities
Provisions
Liabilities associated with assets held for sale

Non-current liabilities
Financial liabilities
Non-current tax liabilities
Pensions and post-retirement healthcare liabilities:

Funded schemes in deficit
Unfunded schemes

Provisions
Deferred tax liabilities
Other non-current liabilities

Total liabilities

Equity
Shareholders’ equity
Called up share capital
Share premium account
Other reserves
Retained profit

Shareholders’ equity
Non-controlling interests

Total equity 

Total liabilities and equity

These financial statements have been approved by the Directors.

The Board of Directors
3 March 2015

86

Notes

€ million
2014

€ million
2013

9
9
10
4B
6B
17A
11

12
13

17A
17A
22

15C
14

19
22

15C

4B
4B
19
6B
14

15A

15B

 14,642 
 7,532 
 10,472 
 376 
 1,286 
 715 
 657 

13,917
6,987
9,344
991
1,084
505
563

 35,680 

33,391

 4,168 
 5,029 
 281 
 2,151 
 671 
 47 

 12,347 

 48,027 

 5,536 
 12,606 
 1,081 
 418 
 1 

 19,642 

 7,186 
 161 

 2,222 
 1,725 
 916 
 1,534 
 378 

 14,122 

 33,764 

 484 
 145 
 (7,538)
 20,560 

 13,651 
 612 

 14,263 

 48,027 

3,937
4,831
217
2,285
760
92

12,122

45,513

4,010
11,735
1,254
379
4

17,382

7,491
145

1,405
1,563
892
1,524
296

13,316

30,698

484
138
(6,746)
20,468

14,344
471

14,815

45,513

Unilever Annual Report and Accounts 2014Financial statementsCONSOLIDATED CASH FLOW STATEMENT

for the year ended 31 December

Net profit
Taxation
Share of net profit of joint ventures/associates and other income/(loss) from  
non-current investments
Net finance costs

Operating profit
Depreciation, amortisation and impairment
Changes in working capital:

Inventories
Trade and other receivables
Trade payables and other liabilities

Pensions and similar obligations less payments
Provisions less payments
Elimination of (profits)/losses on disposals
Non-cash charge for share-based compensation
Other adjustments

Cash flow from operating activities 
Income tax paid

Net cash flow from operating activities

Interest received
Purchase of intangible assets
Purchase of property, plant and equipment
Disposal of property, plant and equipment
Acquisition of group companies, joint ventures and associates
Disposal of group companies, joint ventures and associates
Acquisition of other non-current investments
Disposal of other non-current investments
Dividends from joint ventures, associates and other non-current investments
(Purchase)/sale of financial assets

Net cash flow (used in)/from investing activities

Dividends paid on ordinary share capital
Interest and preference dividends paid
Acquisition of non-controlling interests
Purchase of Estate shares
Net change in short-term borrowings
Additional financial liabilities 
Repayment of financial liabilities
Capital element of finance lease rental payments
Other movements on treasury stock
Other financing activities

Net cash flow (used in)/from financing activities

Net increase/(decrease) in cash and cash equivalents
Cash and cash equivalents at the beginning of the year
Effect of foreign exchange rate changes

Cash and cash equivalents at the end of the year

Notes

€ million
2014

€ million
2013

€ million
2012

 5,515 
 2,131 

 (143)
477

 7,980 
 1,432 
 8 

 (47)
 82 
 (27)

 (364)
 32 
 (1,460)
 188 
 38 

 7,854 
 (2,311)

 5,543 

 123 
 (359)
 (1,893)
 207 
 (313)
 1,741 
 (82)
 69 
 162 
 4 

 (341)

 (3,189)
 (521)
 – 
 (880)
 338 
 5,174 
 (5,305)
 (16)
 (467)
 (324)

5,263
1,851

(127)
530

7,517
1,151
200

168
(917)
949

(383)
126
(725)
228
(15)

8,099
(1,805)

6,294

100
(377)
(1,791)
141
(142)
1,053
(273)
302
136
(310)

(1,161)

(2,993)
(511)
(2,901)
–
350
4,219
(3,294)
(11)
24
(273)

4,836
1,697

(91)
535

6,977
1,199
822

(9)
1
830

(369)
(43)
(236)
153
13

8,516
(1,680)

6,836

 146
(405)
(1,975)
237
(133)
246
(91)
88
128
1,004

(755)

(2,699)
(506)
–
–
(870)
1,441
(3,565)
(15)
48
(456)

 (5,190)

 (5,390)

 (6,622)

 12 
 2,044 
 (146)

 1,910 

(257)
2,217
84

2,044

(541)
2,978
(220)

2,217

5

24

17A

The cash flows of pension funds (other than contributions and other direct payments made by the Group in respect of pensions  
and similar obligations) are not included in the Group cash flow statement.

Acquisition of non-controlling interests in 2013 includes various transactions to acquire non-controlling interests, primarily an outflow  
of €2,515 million to increase the Group’s ownership of Hindustan Unilever Limited from 52% to 67%. Refer to note 15B.

87

Unilever Annual Report and Accounts 2014Financial statementsNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS  
UNILEVER GROUP

1. ACCOUNTING INFORMATION AND POLICIES

The accounting policies adopted are the same as those which 
were applied for the previous financial year, except as set out 
below under the heading ‘Recent accounting developments’.

UNILEVER
The two parent companies, NV and PLC, together with their group 
companies, operate as a single economic entity (the Unilever 
Group, also referred to as Unilever or the Group). NV and PLC 
have the same Directors and are linked by a series of agreements, 
including an Equalisation Agreement, which are designed so that 
the positions of the shareholders of both companies are as closely 
as possible the same as if they held shares in a single company.

The Equalisation Agreement provides that both companies adopt 
the same accounting principles. It also requires that dividends 
and other rights and benefits attaching to each ordinary share  
of NV, be equal in value to those rights and benefits attaching to 
each ordinary share of PLC, as if each such unit of capital formed 
part of the ordinary share capital of one and the same company. 

BASIS OF CONSOLIDATION
Due to the operational and contractual arrangements referred to 
above, NV and PLC form a single reporting entity for the purposes 
of presenting consolidated financial statements. Accordingly, the 
financial statements of Unilever are presented by both NV and 
PLC as their respective consolidated financial statements. Group 
companies included in the consolidation are those companies 
controlled by NV or PLC. Control exists when the Group has the 
power to direct the activities of an entity so as to affect the return 
on investment.

The net assets and results of acquired businesses are included in 
the consolidated financial statements from their respective dates 
of acquisition, being the date on which the Group obtains control. 
The results of disposed businesses are included in the 
consolidated financial statements up to their date of disposal, 
being the date control ceases.

Intra-group transactions and balances are eliminated.

The company income statement for NV is included in the 
consolidated financial statements. An abbreviated income 
statement has been disclosed in the NV company accounts on 
page 131 in accordance with Article 2:402 of the Dutch Civil Code.

COMPANIES LEGISLATION AND ACCOUNTING STANDARDS
The consolidated financial statements have been prepared in 
accordance with International Financial Reporting Standards (IFRS) 
as adopted by the European Union (EU), IFRIC Interpretations and in 
accordance with Part 9 of Book 2 of the Dutch Civil Code and the UK 
Companies Act 2006 applicable to companies reporting under IFRS. 
They are also in compliance with IFRS as issued by the International 
Accounting Standards Board (IASB).

These financial statements are prepared under the historical cost 
convention unless otherwise indicated.

ACCOUNTING POLICIES
Accounting policies are included in the relevant notes to the 
consolidated financial statements. These are presented as text 
highlighted in grey on pages 90 to 128. The accounting policies 
below are applied throughout the financial statements.

FOREIGN CURRENCIES
The consolidated financial statements are presented in euros. 
The functional currencies of NV and PLC are euros and sterling 
respectively. Items included in the financial statements of 
individual group companies are recorded in their respective 
functional currency which is the currency of the primary 
economic environment in which each entity operates.

Foreign currency transactions in individual group companies are 
translated into functional currency using exchange rates at the 
date of the transaction. Foreign exchange gains and losses 
from settlement of these transactions, and from translation 
of monetary assets and liabilities at year-end exchange rates, 
are recognised in the income statement except when deferred  
in equity as qualifying hedges. 

In preparing the consolidated financial statements, the balances 
in individual group companies are translated from their functional 
currency into euros. The income statement, the cash flow 
statement and all other movements in assets and liabilities  
are translated at average rates of exchange as a proxy for the 
transaction rate, or at the transaction rate itself if more 
appropriate. Assets and liabilities are translated at year-end 
exchange rates.

The ordinary share capital of NV and PLC is translated in 
accordance with the Equalisation Agreement. The difference 
between the value for PLC and the value by applying the 
year-end rate of exchange is taken to other reserves (see note 
15B on page 111).

The effect of exchange rate changes during the year on net assets 
of foreign operations is recorded in equity. For this purpose net 
assets include loans between group companies and any related 
foreign exchange contracts where settlement is neither planned 
nor likely to occur in the foreseeable future.

The Group applies hedge accounting to certain exchange 
differences arising between the functional currencies of a foreign 
operation and NV or PLC as appropriate, regardless of whether 
the net investment is held directly or through an intermediate 
parent. Differences arising on retranslation of a financial liability 
designated as a foreign currency net investment hedge are 
recorded in equity to the extent that the hedge is effective. These 
differences are reported within profit or loss to the extent that the 
hedge is ineffective.

Cumulative exchange differences arising since the date of 
transition to IFRS of 1 January 2004 are reported as a separate 
component of other reserves. In the event of disposal or part 
disposal of an interest in a group company either through sale or 
as a result of a repayment of capital, the cumulative exchange 
difference is recognised in the income statement as part of the 
profit or loss on disposal of group companies.

CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS
The preparation of financial statements requires management to 
make judgements, estimates and assumptions in the application 
of accounting policies that affect the reported amounts of assets, 
liabilities, income and expenses. Actual results may differ from 
these estimates. Estimates and judgements are continuously 
evaluated and are based on historical experience and other 
factors, including expectations of future events that are believed 
to be reasonable. Revisions to accounting estimates are 
recognised in the period in which the estimate is revised and  
in any future period affected.

88

Unilever Annual Report and Accounts 2014Financial statements 
The Group is currently assessing the impact of the following new 
standards that are not yet effective and are yet to quantify the 
potential impact. 
•  IFRS 9 ‘Financial Instruments’ reflects all phases of the 

financial instruments project and replaces IAS 39 Financial 
Instruments: Recognition and Measurement. The standard 
introduces new requirements for classification and 
measurement, impairment and hedge accounting. IFRS 9 is 
effective for annual periods beginning on or after 1 January 
2018. We expect the adoption of IFRS 9 to impact the 
classification and measurement of financial assets but have no 
impact on financial liabilities. 

•  IFRS 15 ‘Revenue from Contracts with Customers’ is applicable 
to all entities and supersedes all existing revenue recognition 
requirements under IFRS. It applies to all transactions to 
provide goods and services except those in the scope of other 
standards. Either full or modified retrospective application is 
required for annual periods beginning on or after 1 January 2017.

1. ACCOUNTING INFORMATION AND POLICIES
CONTINUED

Information about critical judgements in applying accounting 
policies, as well as estimates and assumptions that have the most 
significant risk of causing a material adjustment to the carrying 
amounts of assets and liabilities within the next financial year,  
are included in the following notes:
•  separate presentation of items in the income statement – note 3;
•  measurement of defined benefit obligations – note 4B;
•  key assumptions used in discounted cash flow projections – 

note 9;

•  utilisation of tax losses and recognition of other deferred tax 

assets – note 6B;

•  likelihood of occurrence of provisions and contingencies, 

including direct and indirect tax investigations and audits – 
notes 19 and 20; and

•  measurement of consideration and assets and liabilities 
acquired as part of business combinations – note 21.

RECENT ACCOUNTING DEVELOPMENTS

ADOPTED BY THE GROUP
The following new and amended standards are relevant to the 
Group and have been adopted for the first time in these financial 
statements, with no material impact: 
•  Amendments to IAS 32 ‘Financial Instruments: Presentation’ 
provides additional guidance on when financial assets and 
liabilities can be offset. 

•  Amendments to IAS 39 ‘Financial Instruments: Recognition  
and Measurement’ provides relief from discontinuing hedge 
accounting when a hedge derivative is novated.

•  Amendment to IFRS 13 ‘Fair value measurement’ clarifies that 
short term receivables and payables with no stated interest 
rates can be measured at invoice amounts when the effect of 
discounting is immaterial.

•  IFRIC Interpretation 21 ‘Levies’ clarifies that an entity 

recognises a liability for a levy when the activity that triggers 
payment, as identified by relevant legislation, occurs.

NOT ADOPTED BY THE GROUP
All of the following new standards, amendments and 
interpretations are effective from 1 January 2015 unless 
otherwise stated. Standards have not yet been endorsed by the  
EU unless otherwise stated. 

The Group does not currently believe adoption of the following 
new standards would have a material impact on the consolidated 
results or financial position of the Group.
•  IFRS 14 ‘Regulatory Deferral Accounts’ permits first time 

adopters of IFRS to continue to account for amounts related  
to rate regulation in accordance with their previous GAAP.  
The standard does not apply to the Group.

•  Amendments to IAS 19 ‘Employee Benefits’ simplifies the 
accounting for contributions that are independent of the 
number of years of employee service. These amendments  
have been endorsed by the EU.

•  Amendments to IAS 16 ‘Property, Plant and Equipment’ and 
IAS 38 ‘Intangible Assets’ cover clarification of the principle  
of the basis of depreciation and that revenue based 
depreciation methods are no longer permitted. Effective  
from 1 January 2016. 

89

Unilever Annual Report and Accounts 2014Financial statementsNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS  
UNILEVER GROUP CONTINUED

2. SEGMENT INFORMATION

SEGMENTAL REPORTING
Personal Care –  including sales of skin care and hair care products, deodorants and oral care products.
Foods 
Refreshment  –  including sales of ice cream, tea-based beverages and weight-management products.
Home Care 

–  including sales of soups, bouillons, sauces, snacks, mayonnaise, salad dressings, margarines and spreads.

–  including sales of home care products, such as powders, liquids and capsules, soap bars and a wide range  

of cleaning products.

REVENUE RECOGNITION 
Turnover comprises sales of goods after the deduction of discounts, sales taxes and estimated returns. It does not include sales 
between group companies. Discounts given by Unilever include rebates, price reductions and incentives given to customers, 
promotional couponing and trade communication costs.

Turnover is recognised when the risks and rewards of the underlying products have been substantially transferred to the customer. 
Depending on individual customer terms, this can be at the time of dispatch, delivery or upon formal customer acceptance. 

CORE OPERATING PROFIT 
Core operating profit represents our measure of segment profit or loss as it is the primary measure used for the purpose of making 
decisions about allocating resources and assessing performance of segments. Core operating margin is calculated as core 
operating profit divided by turnover. 

2014
Turnover

Operating profit
Non-core items

Core operating profit

Share of net profit/(loss) of joint ventures and associates

Depreciation and amortisation
Impairment and other non-cash charges(a) (b)

2013
Turnover

Operating profit
Non-core items

Core operating profit

Share of net profit/(loss) of joint ventures and associates

Depreciation and amortisation
Impairment and other non-cash charges(b)

2012 
Turnover

Operating profit
Non-core items

Core operating profit

Share of net profit/(loss) of joint ventures and associates

Depreciation and amortisation
Impairment and other non-cash charges(b)

€ million
Personal 
Care

€ million

Foods

€ million
Refresh­
ment

Notes

€ million

€ million

Home Care

Total 

3

3

3

 17,739 

 12,361 

 9,172 

 9,164 

 48,436 

 3,259 
 66 

 3,325 

 (1)

 307 
 198 

 3,607 
 (1,302)

 2,305 

 3 

 257 
 122 

 538 
 273 

 811 

 96 

 371 
 393 

 576 
 3 

 579 

 – 

 192 
 100 

 7,980 
 (960)

 7,020 

 98 

 1,127 
 813 

18,056

13,426

9,369

8,946

49,797

3,078
128

3,206

5

327
267

3,064
(687)

2,377

9

293
139

851
5

856

96

330
97

524
53

577

3

201
179

7,517
(501)

7,016

113

1,151
682

18,097

14,444

9,726

9,057

51,324

2,925
160

3,085

1

336
189

2,601
(73)

2,528

5

311
141

908
–

908

99

340
106

543
(14)

529

–

212
128

6,977
73

7,050

105

1,199
564

(a) See note 3 for further information. 
(b) Other non-cash charges include charges to the income statement during the year in respect of the share-based compensation and provisions.

Transactions between the Unilever Group’s reportable segments are immaterial and are carried out on an arm‘s length basis.
The Unilever Group is not reliant on revenues from transactions with any single external customer and does not receive 10% or more  
of its revenues from transactions with any single external customer.

90

Unilever Annual Report and Accounts 2014Financial statements 
2. SEGMENT INFORMATION CONTINUED

Segment assets and liabilities are not provided because they are not received or reviewed by our chief operating decision-maker,  
which is the Unilever Leadership Executive (ULE) as explained in the Corporate Governance section. 

The home countries of the Unilever Group are the Netherlands and the United Kingdom. Turnover and non-current assets for these  
two countries combined, United States (being the largest country outside the home countries) and all other countries are:

2014

Turnover
Non-current assets(c)

2013

Turnover
Non-current assets(c)

2012

Turnover
Non-current assets(c)

€ million
Netherlands/
United
Kingdom

 3,851 
 3,921 

3,872
3,390

3,980
3,353

€ million

€ million

€ million

United
States

 6,684 
 7,668 

Others

Total

 37,901 
 21,714 

 48,436 
 33,303 

7,084
7,626

38,841
19,794

49,797
30,810

7,834
8,670

39,510
19,676

51,324
31,699

(c) Non-current assets excluding financial assets, deferred tax assets and pension assets for funded schemes in surplus.

No other country had turnover or non-current assets (as shown above) greater than 10% of the Group total.

ADDITIONAL INFORMATION BY GEOGRAPHIES
Although the Group’s operations are managed by product area, we provide additional information based on geographies. The analysis of 
turnover by geographical area is stated on the basis of origin. Sales between geographical areas are carried out at arm’s length and were 
not material.

2014
Turnover

Operating profit
Non-core items

Core operating profit

€ million
Asia/

AMET/RUB(d)

€ million
The 
Americas 

€ million

€ million

Europe 

Total 

 19,703 

 15,514 

 13,219 

 48,436 

 2,626 
 (15)

 2,611 

 3,233 
 (959)

 2,274 

 2,121 
 14 

 2,135 

 7,980 
 (960)

 7,020 

Share of net profit/(loss) of joint ventures and associates

 – 

 68 

 30 

 98 

2013
Turnover

Operating profit
Non-core items

Core operating profit

20,085

16,206

13,506

49,797

2,765
(85)

2,680

2,859
(542)

2,317

1,893
126

2,019

7,517
(501)

7,016

Share of net profit/(loss) of joint ventures and associates

(1)

63

51

113

2012
Turnover

Operating profit
Non-core items

Core operating profit

Share of net profit/(loss) of joint ventures and associates

(d) Refers to Asia, Africa, Middle East, Turkey, Russia, Ukraine and Belarus.

20,357

17,088

13,879

51,324

2,637
30

2,667

2,432
(13)

2,419

(2)

68

1,908
56

1,964

39

6,977
73

7,050

105

91

Unilever Annual Report and Accounts 2014Financial statements 
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS  
UNILEVER GROUP CONTINUED

3. GROSS PROFIT AND OPERATING COSTS

RESEARCH AND MARKET SUPPORT COSTS
Expenditure on research and market support, such as advertising, is charged to the income statement as incurred.

NON-CORE ITEMS
Disclosed on the face of the income statement are costs and revenues relating to business disposals, acquisition and disposal 
related costs, impairments and other one-off items, which we collectively term non-core items due to their nature and frequency  
of occurrence. These items are material in terms of nature and/or amount and are relevant to an understanding of our financial 
performance.

Business disposals generate both gains and losses which are not reflective of underlying performance. Acquisition and disposal 
related costs are charges directly attributable to the acquisition or disposal of group companies. 

Turnover
Cost of sales(a)

of which: Distribution costs

Gross profit(a)
Selling and administrative expenses(a)

of which: Brand and Marketing Investment(a)

Research and Development

Operating profit

€ million
2014

 48,436 
 (28,387)
 (3,079)

 20,049 
 (12,069)
 (7,166)
 (955)

€ million
2013

€ million
2012 

49,797
(29,065)
(3,139)

20,732
(13,215)
(7,383)
(1,040)

51,324
(30,530)
(3,264)

20,794
(13,817)
(7,311)
(1,003)

 7,980 

7,517

6,977

(a)  Advertising and Promotions are renamed to ‘Brand and Marketing Investment’ (BMI) after moving sales equipment costs from cost of sales to BMI and 

moving cost of merchandisers and consumer engagement centres from Overheads to BMI. 

NON-CORE ITEMS
Non-core items are disclosed on the face of the income statement to provide additional information to users to help them better 
understand underlying business performance.

Acquisition and disposal related costs
Gain/(loss) on disposal of group companies
Impairments and other one-off items(b)

Non-core items before tax
Tax impact of non-core items

Non-core items after tax

Attributable to:

Non-controlling interests
Shareholders’ equity

€ million
2014

€ million
2013

€ million
2012

 (97)
 1,392 
 (335)

 960 
 (423)

 537 

 – 
 537 

(112)
733
(120)

501
(266)

235

–
235

(190)
117
–

(73)
(14)

(87)

–
(87)

(b) 2014 includes an impairment charge of €305 million on assets related to the Slim.Fast business. These assets were subsequently sold (see note 21). 
  2014 includes €30 million charge for legal cases pertaining to a number of investigations by local competition regulators (2013: €120 million).

OTHER
Other significant cost items by nature within operating costs include:

Staff costs
Raw and packaging materials and goods purchased for resale
Amortisation of finite-life intangible assets and software
Depreciation of property, plant and equipment
Exchange gains/(losses):

On underlying transactions
On covering forward contracts

Lease rentals:

Minimum operating lease payments
Contingent operating lease payments
Less: Sub-lease income relating to operating lease agreements

92

Notes

4A

9
10

€ million
2014

 (6,054)
 (19,816)
 (180)
 (947)
 12 

 15 
 (3)

 (535)

 (544)
 – 
 9 

€ million
2013

€ million
2012

(6,194)
(20,149)
(167)
(984)
(35)

(48)
13

(489)

(523)
(5)
39

(6,303)
(20,998)
(213)
(986)
(118)

(96)
 (22) 

(558)

(558)
 (8)
8 

Unilever Annual Report and Accounts 2014Financial statements   
4. EMPLOYEES

4A. STAFF AND MANAGEMENT COSTS

Staff costs

Wages and salaries
Social security costs
Other pension costs
Share-based compensation costs

 Average number of employees during the year

Asia/AMET/RUB
The Americas
Europe

Key management compensation

Salaries and short-term employee benefits
Non-Executive Directors’ fees
Post-employment benefits
Share-based benefits

Of which:

Executive Directors
Non-Executive Directors
Other(a)

€ million
2014

€ million
2013

€ million
2012

 (4,992)
 (586)
 (288)
 (188)

 (6,054)

’000
2014

 99 
 42 
 32 

 173 

(5,002)
(631)
(333)
(228)

(6,194)

’000
2013

97
43
34

174

(5,133)
(659)
(358)
(153)

(6,303)

’000
2012

94
43
35

172

€ million
2014

€ million
2013

€ million
2012

 (28)
 (2)
 (1)
 (19)

 (50)

 (15)
 (2)
 (33)

 (50)

(30)
(2)
(1)
(17)

(50)

(15)
(2)
(33)

(50)

(28)
(2)
(2)
(10)

(42)

(12)
(2)
(28)

(42)

(a) Other includes all members of the Unilever Leadership Executive other than Executive Directors.

Key management personnel are defined as the members of the Unilever Leadership Executive (ULE) and the Non-Executive Directors.

Details of the remuneration of Directors are given in the parts noted as audited in the Directors’ Remuneration Report on pages 62 to 77. 

4B. PENSIONS AND SIMILAR OBLIGATIONS

For defined benefit plans, operating and finance costs are recognised separately in the income statement. The amount charged to 
operating cost in the income statement is the cost of accruing pension benefits promised to employees over the year, plus the costs 
of individual events such as past service benefit changes, settlements and curtailments (such events are recognised immediately in 
the income statement). The amount charged or credited to finance costs is a net interest expense calculated by applying the liability 
discount rate to the net defined benefit liability or asset. Any differences between the expected interest on assets and the return 
actually achieved, and any changes in the liabilities over the year due to changes in assumptions or experience within the plans, are 
recognised immediately in the statement of comprehensive income.

The defined benefit plan surplus or deficit on the balance sheet comprises the total for each plan of the fair value of plan assets less 
the present value of the defined benefit liabilities (using a discount rate based on high quality corporate bonds, or a suitable alternative 
where there is no active corporate bond market).

All defined benefit plans are subject to regular actuarial review using the projected unit method, either by external consultants or by 
actuaries employed by Unilever. The Group policy is that the most important plans, representing approximately 84% of the defined 
benefit liabilities, are formally valued every year. Other major plans, accounting for a further 13% of the liabilities, have their 
liabilities updated each year. Group policy for the remaining plans requires a full actuarial valuation at least every three years.  
Asset values for all plans are updated every year. 

For defined contribution plans, the charges to the income statement are the company contributions payable, as the company’s 
obligation is limited to the contributions paid into the plans. The assets and liabilities of such plans are not included in the balance 
sheet of the Group. 

93

Unilever Annual Report and Accounts 2014Financial statementsNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS  
UNILEVER GROUP CONTINUED

4B. PENSIONS AND SIMILAR OBLIGATIONS CONTINUED

DESCRIPTION OF PLANS
The Group increasingly operates a number of defined contribution plans, the assets of which are held in external funds. In certain 
countries the Group operates defined benefit pension plans based on employee pensionable remuneration and length of service.  
The majority of defined benefit plans are either career average, final salary or hybrid plans and operate on a funded basis. Benefits are 
determined by the plan rules and are linked to inflation in some countries. The Group also provides other post-employment benefits, 
mainly post-employment healthcare plans in the United States. These plans are predominantly unfunded. 

GOVERNANCE
The majority of the Group’s externally funded plans are established as trusts, foundations or similar entities. The operation of these 
entities is governed by local regulations and practice in each country, as is the nature of the relationship between the Group and the 
Trustees (or equivalent) and their composition. Where Trustees (or equivalent) are in place to operate plans, they are generally required 
to act on behalf of the plan’s stakeholders. They are tasked with periodic reviews of the solvency of the fund in accordance with local 
legislation and play a role in the long-term investment and funding strategy. The Group also has an internal body, the Pensions and 
Equity Committee, that is responsible for setting the company’s policies and decision making on plan matters, including but not limited 
to design, funding, investments, risk management and governance.

INVESTMENT STRATEGY
The Group’s investment strategy in respect of its funded plans is implemented within the framework of the various statutory 
requirements of the territories where the plans are based. The Group has developed policy guidelines for the allocation of assets to 
different classes with the objective of controlling risk and maintaining the right balance between risk and long-term returns in order to 
limit the cost to the Group of the benefits provided. To achieve this, investments are well diversified, such that the failure of any single 
investment would not have a material impact on the overall level of assets. The plans continue to invest a good proportion of the assets 
in equities, which the Group believes offer the best returns over the long term commensurate with an acceptable level of risk. The plans 
expose the Group to a number of actuarial risks such as investment risk, interest rate risk, longevity risk and, in certain markets, 
inflation risk. There are no unusual entity or plan specific risks to the Group. For risk control, the pension funds also have significant 
investments in liability matching assets (bonds) as well as in property and other alternative assets; additionally, the Group uses 
derivatives to further mitigate the impact of the risks outlined above. The majority of assets are managed by a number of external fund 
managers with a small proportion managed in-house. Unilever has a pooled investment vehicle (Univest) which it believes offers its 
pension plans around the world a simplified externally managed investment vehicle to implement their strategic asset allocation 
models, currently for bonds, equities and alternative assets. The aim is to provide high quality, well diversified, cost-effective, risk-
controlled vehicles. The pension plans’ investments are overseen by Unilever’s internal investment company, the Univest Company. 

ASSUMPTIONS
With the objective of presenting the assets and liabilities of the pensions and other post-employment benefit plans at their fair value on 
the balance sheet, assumptions under IAS 19 are set by reference to market conditions at the valuation date. The actuarial assumptions 
used to calculate the benefit liabilities vary according to the country in which the plan is situated. The following table shows the 
assumptions, weighted by liabilities, used to value the principal defined benefit plans (which cover approximately 97% of total pension 
liabilities) and the plans providing other post-employment benefits.

Discount rate
Inflation
Rate of increase in salaries
Rate of increase for pensions in payment (where provided)
Rate of increase for pensions in deferment (where provided)
Long-term medical cost inflation

31 December 2014

31 December 2013

Principal 
defined benefit 
pension plans

Other
post­employment 
benefit plans

Principal 
defined benefit 
pension plans

Other
post-employment 
benefit plans

3.1%
2.4%
2.8%
2.2%
2.5%
n/a

4.4%
n/a
3.1%
n/a
n/a
5.4%

4.2%
2.6%
3.1%
2.5%
2.8%
n/a

5.2%
n/a
3.1%
n/a
n/a
5.4%

The valuations of other post-employment benefit plans generally assume a higher initial level of medical cost inflation, which falls from 7% 
to the long-term rate within the next five years. Assumed healthcare cost trend rates have a significant effect on the amounts reported for 
healthcare plans.

94

Unilever Annual Report and Accounts 2014Financial statements4B. PENSIONS AND SIMILAR OBLIGATIONS CONTINUED

For the most important pension plans, representing approximately 84% of all defined benefit plans liabilities, the assumptions used at 
31 December 2014 and 2013 were:

United Kingdom

Netherlands

United States

Germany

2014

2013

2014

2013

2014

2013

2014

2013

Discount rate
Inflation
Rate of increase in salaries
Rate of increase for pensions in payment 
(where provided)
Rate of increase for pensions in deferment 
(where provided)

Number of years a current pensioner is 
expected to live beyond age 65: 

Men
Women

Number of years a future pensioner currently 
aged 45 is expected to live beyond age 65:

Men
Women

3.5%
2.9%
2.9%

2.7%

2.8%

22.4
24.5

23.6
26.3

4.5%
3.3%
3.6%

3.1%

3.2%

22.3
24.4

23.6
26.1

1.9%
1.7%
2.2%

1.7%

1.7%

21.6
23.6

23.8
25.8

3.5%
1.8%
2.3%

1.8%

1.8%

22.0
23.6

23.6
24.6

3.8%
2.3%
3.0%

–

–

21.6
23.8

23.3
25.5

4.7%
2.3%
3.0%

–

–

20.5
22.8

22.6
24.8

1.9%
1.7%
2.7%

1.7%

–

19.4
23.0

19.4
23.0

3.5%
1.8%
2.8%

1.8%

–

19.4
23.0

19.4
23.0

Demographic assumptions, such as mortality rates, are set having regard to the latest trends in life expectancy (including expectations 
of future improvements), plan experience and other relevant data. These assumptions are reviewed and updated as necessary as part 
of the periodic actuarial valuation of the pension plans. The years of life expectancy for 2014 above have been translated from the 
following tables:
•  UK: the year of use S1 series all pensioners (‘S1PA’) tables have been adopted, which are based on the experience of UK pension 

schemes over the period 2000-2006. Scaling factors are applied reflecting the experience of our pension funds appropriate to the 
member’s gender and status. Future improvements in longevity have been allowed for in line with the 2012 CMI core projections  
and a 1% pa long-term improvement rate.

•  The Netherlands: the Dutch Actuarial Society’s AG Prognosetafel 2014 table is used with correction factors to allow for the  
typically longer life expectancy for fund members relative to the general population. This table has an in-built allowance for  
future improvements in longevity.

•  United States: the table RP-2014 with MP-2014 generational mortality improvement. This table has an in-built allowance for future 

improvements in longevity.

•  Germany: fund specific tables are used which broadly equate to the Heubeck 2005 generational table projected to 2030.

Assumptions for the remaining defined benefit plans vary considerably, depending on the economic conditions of the countries where 
they are situated.

INCOME STATEMENT
The charge to the income statement comprises:

Charged to operating profit:
Defined benefit pension and other benefit plans:

Current service cost
Employee contributions
Special termination benefits
Past service cost including (losses)/gains on curtailments
Settlements

Defined contribution plans

Total operating cost

Finance income/(cost)

Net impact on the income statement (before tax)

Notes

€ million
2014

€ million
2013

€ million
2012

 (259)
 16 
 (27)
 87 
 10 
 (115)

 (288)

 (94)

 (382)

(301)
18
(18)
89
–
(121)

(333)

(133)

(466)

 (290)
18
(17)
47
–
(116)

 (358)

 (145)

 (503)

4A

5

95

Unilever Annual Report and Accounts 2014Financial statements 
 
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS  
UNILEVER GROUP CONTINUED

4B. PENSIONS AND SIMILAR OBLIGATIONS CONTINUED

STATEMENT OF COMPREHENSIVE INCOME
Amounts recognised in the statement of comprehensive income on the remeasurement of the net defined benefit liability.

Return on plan assets excluding amounts included in net finance income/(cost)
Actuarial gains/(losses) arising from changes in demographic assumptions
Actuarial gains/(losses) arising from changes in financial assumptions
Experience gains/(losses) arising on pension plan and other benefit plan liabilities

Total of defined benefit costs recognised in other comprehensive income

€ million 
2014

€ million 
2013

€ million 
2012

 1,316 
 (28)
 (3,076)
 78 

 (1,710)

934
(158)
235
(69)

942

 1,371 
 (148)
 (1,678)
 (156)

 (611)

BALANCE SHEET
The assets, liabilities and surplus/(deficit) position of the pension and other post-employment benefit plans at the balance sheet date were:

Fair value of assets
Present value of liabilities

Net liabilities

Pension liability net of assets

Of which in respect of:
Funded plans in surplus:

Liabilities
Assets

Aggregate surplus

Pension asset net of liabilities

Funded plans in deficit:

Liabilities
Assets

Pension liability net of assets

Unfunded plans:
Pension liability

€ million 
2014

Other post­
employment
benefit plans

 18 
 (616)

 (598)

 (598)

 – 
 3 

 3 

 3 

 (38)
 15 

 (23)

Pension
plans

 20,466 
 (23,439)

 (2,973)

 (2,973)

 (7,069)
 7,442 

 373 

 373 

 (15,223)
 13,024 

 (2,199)

€ million 
2013

Other post-
employment
benefit plans

6
(538)

(532)

(532)

–
3

3

3

(16)
3

(13)

Pension
plans

18,313
(19,758)

(1,445)

(1,445)

(6,068)
7,056

988

988

(12,649)
11,257

(1,392)

 (1,147)

 (578)

(1,041)

(522)

RECONCILIATION OF CHANGE IN ASSETS AND LIABILITIES
Movements in assets and liabilities during the year:

1 January
Current service cost
Employee contributions
Special termination benefits
Past service costs including losses/(gains) on curtailments
Settlements
Actual return on plan assets (excluding amounts in net finance 
income/charge)
Interest cost
Interest income
Actuarial gain/(loss) arising from changes in demographic assumptions
Actuarial gain/(loss) arising from changes in financial assumptions
Actuarial gain/(loss) arising from experience adjustments
Employer contributions
Benefit payments
Reclassification of benefits(a)
Currency retranslation

€ million
Assets
2014

 18,319 
 – 
 16 
 – 
 – 
 (3)

 1,316 
 – 
 780 
 – 
 – 
 – 
 537 
 (1,251)
 (3)
 773 

€ million
Assets
2013

€ million
Liabilities
2014

€ million
Liabilities
2013

€ million
Total
2014

€ million
Total
2013

17,673
–
18
–
–
–

934
–
660
–
–
–
593
(1,196)
23
(386)

 (20,296)
 (259) 

–
 (27)
 87 
 13 

 – 
 (874)
 – 
 (28)
 (3,076)
 78 
 – 
 1,251 
 (14)
 (910)

(21,015)
(301)
–
(18)
89
–

–
(793)
–
(158)
235
(69)
–
1,196
(23)
561

 (1,977)
 (259)
 16 
 (27)
 87 
 10 

 1,316 
 (874)
 780 
 (28)
 (3,076)
 78 
 537 
 – 
 (17)
 (137)

(3,342)
(301)
18
(18)
89
–

934
(793)
660
(158)
235
(69)
593
–
–
175

31 December

 20,484 

18,319

 (24,055)

(20,296)

 (3,571)

(1,977)

(a) Certain liabilities have been reclassified as employee benefit liabilities.

96

Unilever Annual Report and Accounts 2014Financial statements 
 
 
 
 
 
4B. PENSIONS AND SIMILAR OBLIGATIONS CONTINUED

The actual return on plan assets during 2014 was €2,096 million, being the sum of €1,316 million and €780 million from the table above 
(2013: €1,594 million).

The duration of the principal defined benefit liabilities at 31 December 2014 is between 9 and 19 years (2013: 9 and 17 years). 
The liabilities are split between different categories of plan participants as follows:
•  active members 19.6% (2013: 19.1%)
•  deferred members 23.1% (2013: 21%)
•  retired members 57.3% (2013: 59.9%)

ASSETS
The fair value of plan assets at the end of the reporting period for our major and principal plans for each category are as follows:

Total Assets

Equities Total
– Europe
– North America
– Other

Fixed Income Total

– Government bonds
– Investment grade corporate bonds
– Other fixed income

Derivatives
Private Equity
Property and Real Estate
Hedge Funds
Other

Other plans

€ million 
31 December 2014

€ million 
31 December 2013

Other post­
employment
benefit
plans

Other post-
employment
benefit
plans

Pension
plans

 18 

18,313

 – 
 – 
 – 
 – 

 17 
 17 

 – 

 – 
 – 
 – 
 – 
 1 

 – 

7,383
2,904
2,433
2,046

7,075
3,541
2,336
1,198

18
706
1,230
936
693

272

6

–
–
–
–

5
2
–
3

–
–
–
–
1

–

Pension
plans

 20,466 

 8,336 
 2,957 
 3,086 
 2,293 

 8,864 
 4,637 
 2,749 
 1,478 

 (1,182)
 762 
 1,384 
 1,050 
962

 290 

The fair values of the above equity and fixed income instruments are determined based on quoted market prices in active markets. 
The fair value of private equity, properties, derivatives and hedge funds are not based on quoted market prices in active markets.  
The Group uses swaps to hedge some of its exposure to inflation and interest rate risk. Foreign currency exposures in part are also 
hedged by the use of forward foreign exchange contracts. Assets included in the Other category are commodities, cash and insurance 
contracts which are also unquoted assets.

Equity securities include Unilever securities amounting to €71 million (0.3% of total plan assets) and €67 million (0.4% of total plan 
assets) at 31 December 2014 and 2013 respectively. Property includes property occupied by Unilever amounting to €15 million at  
31 December 2014 and 2013.

The pension assets above exclude the assets in a Special Benefits Trust amounting to €86 million (2013: €84 million) to fund pension 
and similar liabilities in the United States (see also note 17A on page 120).

SENSITIVITIES 
The sensitivity of the overall pension liabilities to changes in the weighted key assumptions are:

Discount rate
Inflation rate
Life expectancy
Long-term medical cost inflation(b)

An equivalent decrease in each assumption would have an equal and opposite impact on liabilities.

(b) Long-term medical cost inflation only relates to post retirement medical plans.

Change in assumption

Change in liabilities

Increase by 0.5%
Increase by 0.5%
Increase by 1 year
Increase by 1.0%

­7%
+5%
+4%
+1%

The sensitivity analyses above have been determined based on reasonably possible changes of the respective assumptions occurring  
at the end of the reporting period and may not be representative of the actual change. It is based on a change in the key assumption 
while holding all other assumptions constant. When calculating the sensitivity to the assumption, the same method used to calculate 
the liability recognised in the balance sheet has been applied. The methods and types of assumptions used in preparing the sensitivity 
analysis did not change compared with the previous period.

97

Unilever Annual Report and Accounts 2014Financial statements 
 
 
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS  
UNILEVER GROUP CONTINUED

4B. PENSIONS AND SIMILAR OBLIGATIONS CONTINUED 

CASH FLOW
Group cash flow in respect of pensions and similar post-employment benefits comprises company contributions paid to funded  
plans and benefits paid by the company in respect of unfunded plans, as set out in the following table (including the current estimate  
of contributions for 2015): 

Company contributions to funded plans:

Defined benefit 
Defined contributions

Benefits paid by the company in respect of unfunded plans:

Defined benefit 

Group cash flow in respect of pensions and similar benefits

€ million
2015 
Estimate

390
160

150

700

€ million
2014

€ million
2013

€ million
2012

 386 
 115 

 151 

 652 

453
121

141

715

435
116

170

721

The Group’s funding policy is to periodically review the contributions made to the plans while taking account of local legislation.

4C. SHARE-BASED COMPENSATION PLANS

The fair value of awards at grant date is calculated using appropriate pricing models. This value is expensed over their vesting 
period, with a corresponding credit to equity. The expense is reviewed and adjusted to reflect changes to the level of awards 
expected to vest, except where this arises from a failure to meet a market condition. Any cancellations are recognised immediately 
in the income statement.

As at 31 December 2014, the Group had share-based compensation plans in the form of performance shares, share options and other 
share awards.

The numbers in this note include those for Executive Directors shown in the Directors’ Remuneration Report on pages 62 to 77 and 
those for key management personnel shown in note 4A on page 93. Non-Executive Directors do not participate in any of the share-
based compensation plans.

The charge in each of the last three years is shown below, and relates to equity settled plans:

Income statement charge

Performance share plans
Other plans

€ million
2014

€ million
2013

€ million
2012

 (186)
 (2)

 (188)

(221)
(7)

(228)

(147)
(6)

(153)

PERFORMANCE SHARE PLANS
Performance share awards are made under the Management Co-Investment Plan (MCIP) and the Global Share Incentive Plan (GSIP). 
The MCIP allows Unilever’s managers to invest up to 60% of their annual bonus in shares in Unilever and to receive a corresponding 
award of performance-related shares. Under GSIP Unilever’s managers receive annual awards of NV and PLC shares. The awards 
of both plans will vest after three years between 0% and 200% of grant level, depending on the satisfaction of performance metrics.

The performance metrics of both MCIP and GSIP are underlying sales growth, operating cash flow and core operating margin 
improvement. There is an additional target based on relative total shareholder return (TSR) for senior executives. 

A summary of the status of the Performance Share Plans as at 31 December 2014, 2013 and 2012 and changes during the years ended 
on these dates is presented below:

Outstanding at 1 January
Awarded
Vested
Forfeited

Outstanding at 31 December

98

2014
Number of
shares

 18,909,204 
 9,724,186 
 (9,347,225)
 (1,817,874)

2013
Number of
shares

18,031,101
7,780,730
(5,823,102)
(1,079,525)

2012
Number of
shares

18,642,656
7,036,147
(6,277,057)
(1,370,645)

 17,468,291 

18,909,204

18,031,101

Unilever Annual Report and Accounts 2014Financial statements 
 
 
 
 
 
4C. SHARE-BASED COMPENSATION PLANS CONTINUED

Share award value information
Fair value per share award during the year

2014

2013

2012

€27.80

€28.91

€25.02

ADDITIONAL INFORMATION
At 31 December 2014, shares and options in NV or PLC totalling 19,428,560 (2013: 23,326,247) were held in respect of share-based 
compensation plans of NV, PLC and its subsidiaries, including North American plans. 

To satisfy the options granted, certain NV group companies hold 18,822,613 (2013: 16,615,696) ordinary shares of NV or PLC, and trusts 
in Jersey and the United Kingdom hold 1,053,470 (2013: nil) NV or PLC shares. Shares acquired during 2014 represent 0.442% of the 
Group’s called up share capital. The balance of shares held in connection with share plans at 31 December 2014 represented 0.7% 
(2013: 0.5%) of the Group’s called up share capital.

The book value of €647 million (2013: €507 million) of all shares held in respect of share-based compensation plans for both NV and 
PLC is eliminated on consolidation by deduction from other reserves. Their market value at 31 December 2014 was €656 million 
(2013: €489 million).

At 31 December 2014, the exercise price of 167,479 PLC options (NV: nil) were above the market price of the shares. At 31 December 
2013, the exercise price of 192,447 PLC options (NV: nil) were above the market price of the shares.

Shares held to satisfy options and related trusts are accounted for in accordance with IAS 32 ‘Financial Instruments: Presentation’ 
and SIC 12 ‘Consolidation of Special Purpose Entities’. All differences between the purchase price of the shares held to satisfy options 
granted and the proceeds received for the shares, whether on exercise or lapse, are charged to reserves. The basis of the charge to 
operating profit for the economic value of options granted is discussed on page 98.

Between 31 December 2014 and 25 February 2015 (the latest practicable date for inclusion in this report), 4,343,415 shares were 
granted and 7,840,032 shares were vested or forfeited related to the Performance Share Plans.

5. NET FINANCE COSTS

Net finance costs are comprised of finance costs and finance income, including net finance costs in relation to pensions and 
similar obligations.

Finance income includes income on cash and cash equivalents and income on other financial assets. Finance costs include interest 
costs in relation to financial liabilities. 

Borrowing costs are recognised based on the effective interest method. 

Net finance costs

Finance costs

Bank loans and overdrafts
Interest on bonds and other loans(a)
Dividends paid on preference shares
Net gain/(loss) on derivatives for which hedge accounting is not applied(b)

On foreign exchange derivatives
Exchange difference on underlying items

Finance income
Pensions and similar obligations

Notes

€ million
2014

€ million
2013

€ million
2012

 (500)

 (57)
 (425)
 (4)
 (14)

 (655)
 641 

 117 
 (94)

 (477)

(500)

(36)
(457)
(4)
(3)

368
(371)

103
(133)

(530)

(526)

(69)
(451)
(4)
(2)

(19)
17 

136
(145)

(535)

4B

(a) ‘Interest on bonds and other loans’ include the impact of interest rate derivatives that are part of a fair value hedge accounting relationship and the recycling 

of results from the cash flow hedge accounting reserve relating to derivatives that were part of a cash flow hedge accounting relation.

(b) For further details of derivatives for which hedge accounting is not applied, please refer to note 16C on page 119.

99

Unilever Annual Report and Accounts 2014Financial statements 
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS  
UNILEVER GROUP CONTINUED

6. TAXATION

6A. INCOME TAX

Income tax on the profit for the year comprises current and deferred tax. Income tax is recognised in the income statement except  
to the extent that it relates to items recognised directly in equity.

Current tax is the expected tax payable on the taxable income for the year, using tax rates enacted or substantively enacted at the 
balance sheet date, and any adjustments to tax payable in respect of previous years. 

Current tax in the consolidated income statement will differ from the income tax paid in the consolidated cash flow statement 
primarily because of deferred tax arising on temporary differences and payment dates for income tax occurring after the balance 
sheet date. 

Tax charge in income statement

Current tax
Current year
Over/(under) provided in prior years

Deferred tax
Origination and reversal of temporary differences
Changes in tax rates
Recognition of previously unrecognised losses brought forward

€ million
2014

€ million
2013

€ million
2012

 (2,111)
 68 

 (2,043)

(2,320)
232 

(2,088)

(1,859)
(135) 

(1,994)

 (112)
 4 
 20 

 (88)

177
7
53

237

164
81
52

297

 (2,131)

(1,851)

(1,697)

The reconciliation between the computed weighted average rate of income tax expense, which is generally applicable to Unilever 
companies, and the actual rate of taxation charged is as follows:

Reconciliation of effective tax rate

Computed rate of tax(a)
Differences due to:

Incentive tax credits
Withholding tax on dividends
Adjustments to previous years
Expenses not deductible for tax purposes
Other

Effective tax rate

%
2014

 27 

 (5)
 2 
 – 
 1 
 3 

 28 

%
2013

28

(4)
2
(4)
2
2

26

%
2012

26

(5)
2
–
2
1

26

(a) The computed tax rate used is the average of the standard rate of tax applicable in the countries in which Unilever operates, weighted by the amount of profit 
before taxation generated in each of those countries. For this reason the rate may vary from year to year according to the mix of profit and related tax rates.

6B. DEFERRED TAX

Deferred tax is recognised using the liability method on taxable temporary differences between the tax base and the accounting 
base of items included in the balance sheet of the Group. Certain temporary differences are not provided for as follows: 
•  goodwill not deductible for tax purposes; 
•  the initial recognition of assets or liabilities that affect neither accounting nor taxable profit; and 
•  differences relating to investments in subsidiaries to the extent that it is probable that they will not reverse in the foreseeable 

future. 

The amount of deferred tax provided is based on the expected manner of realisation or settlement of the carrying amount of assets 
and liabilities, using tax rates enacted, or substantively enacted, at the year end. 

A deferred tax asset is recognised only to the extent that it is probable that future taxable profits will be available against which  
the asset can be utilised. Deferred tax assets are reduced to the extent that it is no longer probable that the related tax benefit will 
be realised. 

100

Unilever Annual Report and Accounts 2014Financial statements 
6B. DEFERRED TAX CONTINUED

Movements in 2014 and 2013

Pensions and similar obligations
Provisions
Goodwill and intangible assets
Accelerated tax depreciation
Tax losses
Fair value gains
Fair value losses
Share-based payments
Other

€ million
As at 
1 January
2014

 440 
 672 
 (1,163)
 (697)
 147 
 (17)
 (5)
 173 
 10 

 (440)

€ million

€ million

Income
statement

 (36)
 (9)
 (1)
 (30)
 3 
 6 
 5 
 (2)
 (24)

 (88)

Other

 470 
 (6)
 (128)
 (26)
 (27)
 1 
 10 
 1 
 (15)

 280 

€ million
As at 
31 December
2014

€ million
As at 
1 January
2013

 874 
 657 
 (1,292)
 (753)
 123 
 (10)
 10 
 172 
 (29)

 (248)

750
619
(1,436)
(623)
134
(21)
12
172
29

(364)

€ million

€ million

Income
statement

5
96
221
(66)
12
(3)
(17)
(8)
(3)

237

Other

(315)
(43)
52
(8)
1
7
–
9
(16)

(313)

€ million
As at 
31 December
2013

440
672
(1,163)
(697)
147
(17)
(5)
173
10

(440)

At the balance sheet date, the Group has unused tax losses of €2,664 million (2013: €2,066 million) and tax credits amounting to  
€441 million (2013: €390 million) available for offset against future taxable profits. Deferred tax assets have not been recognised in 
respect of unused tax losses of €2,371 million (2013: €1,641 million) and tax credits of €441 million (2013: €390 million), as it is not 
probable that there will be future taxable profits within the entities against which the losses can be utilised. The majority of these tax 
losses and credits arise in tax jurisdictions where they do not expire with the exception of €1,192 million (2013: €181 million) comprising 
corporate income tax losses in the Netherlands which expire between now and 2023 and state and federal tax losses in the US which 
expire between now and 2034.

Other deductible temporary differences of €67 million (2013: €72 million) have not been recognised as a deferred tax asset. There is  
no expiry date for these differences. 

At the balance sheet date, the aggregate amount of temporary differences associated with undistributed earnings of subsidiaries for 
which deferred tax liabilities have not been recognised was €1,566 million (2013: €1,306 million). No liability has been recognised in 
respect of these differences because the Group is in a position to control the timing of the reversal of the temporary differences, and  
it is probable that such differences will not reverse in the foreseeable future.

Deferred income tax assets and liabilities are offset when there is a legally enforceable right to set off current tax assets against 
current tax liabilities and when the deferred income taxes relate to the same fiscal authority. The following amounts, determined  
after appropriate offsetting, are shown in the consolidated balance sheet:

Deferred tax assets and liabilities

Pensions and similar obligations
Provisions
Goodwill and intangible assets
Accelerated tax depreciation
Tax losses
Fair value gains
Fair value losses
Share-based payments
Other

€ million
Assets
2014

€ million
Assets
2013

€ million
Liabilities
2014

€ million
Liabilities
2013

€ million
Total
2014

€ million
Total
2013

 564 
 515
 127 
 (113)
 88 
 14 
 (8)
 85 
 14 

368
532
58
(176)
142
10
(11)
96
65

 310 
 142 
 (1,419)
 (640)
 35 
 (24)
 18 
 87 
 (43)

 1,286 

1,084

 (1,534)

72
140
(1,221)
(521)
5
(28)
7
77
(55)

(1,524)

 874 
 657 
 (1,292)
 (753)
 123 
 (10)
 10 
 172 
 (29)

 (248)

440
672
(1,163)
(697)
147
(18)
(4)
173
10

(440)

Of which deferred tax to be recovered/(settled) after  
more than 12 months

 1,037 

896

 (1,586)

(1,563)

 (549)

(667)

101

Unilever Annual Report and Accounts 2014Financial statements 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS  
UNILEVER GROUP CONTINUED

6C. TAX ON OTHER COMPREHENSIVE INCOME

Income tax is recognised in other comprehensive income for items recognised directly in equity. 

Tax effects of the components of other comprehensive income were as follows:

€ million

Before
tax
2014

 (110)
 (1,710)
 (16)

 (1,836)

€ million
Tax
(charge)/
credit
2014

 25 
 460 
 (9)

 476 

€ million

€ million

After
tax
2014

 (85)
 (1,250)
 (25)

 (1,360)

Before
tax
2013

121
942
(980)

83

€ million
Tax
(charge)/
credit
2013

(15)
(245)
(19)

(279)

€ million

After
tax
2013

106
697
(999)

(196)

Fair value gains/(losses) on financial instruments
Remeasurements of defined benefit pension plans
Currency retranslation gains/(losses)

7. COMBINED EARNINGS PER SHARE

The combined earnings per share calculations are based on the average number of share units representing the combined ordinary 
shares of NV and PLC in issue during the period, less the average number of shares held as treasury stock.

In calculating diluted earnings per share and core earnings per share, a number of adjustments are made to the number of shares, 
principally: (i) conversion into PLC ordinary shares in the year 2038 of shares in a group company (refer below) and (ii) the exercise of 
share options by employees.

On 19 May 2014, a subsidiary of Unilever PLC purchased the shares convertible to ordinary shares in 2038 (see note 24). Due to the 
repurchase, the average number of combined share units is not adjusted for these shares from 20 May 2014 to 31 December 2014. The 
adjusted average number of share units is calculated based on the number of days the shares were dilutive during the year ended 
31 December 2014.

Combined earnings per share

Basic earnings per share
Diluted earnings per share
Core EPS

Calculation of average number of share units

Average number of shares: NV
PLC
Less shares held by employee share trusts and companies

Combined average number of share units
Add dilutive impact of Leverhulme shares
Add dilutive effect of share-based compensation plans

Diluted combined average number of share units

Calculation of earnings

Net profit
Non-controlling interests

Net profit attributable to shareholders’ equity

Calculation of core earnings

Net profit attributable to shareholders’ equity
Post-tax impact of non-core items

Core profit attributable to shareholders’ equity

102

€
2014

1.82
1.79
1.61

€
2013

1.71
1.66
1.58

€
2012 

1.54
1.50
1.53

Millions of share units

2014

2013

2012

1,714.7
1,310.2
 (184.4)

2,840.5
26.8
15.3

2,882.6

1,714.7
1,310.2
(186.8)

2,838.1
70.9
15.0

2,924.0

1,714.7
1,310.2
(196.1)

2,828.8
70.9
16.2

2,915.9

€ million
2014

€ million
2013

€ million
2012

 5,515 
 (344)

 5,171 

5,263
(421)

4,842

4,836
(468)

4,368

Notes

3

€ million
2014

€ million
2013

€ million
2012

 5,171 
 (537)

 4,634 

4,842
(235)

4,607

4,368
87

4,455

Unilever Annual Report and Accounts 2014Financial statements 
 
 
 
 
8. DIVIDENDS ON ORDINARY CAPITAL

Dividends are recognised on the date that the shareholder’s right to receive payment is established. This is generally the date when 
the dividend is declared. 

Dividends on ordinary capital during the year

NV dividends 
PLC dividends

€ million
2014

€ million
2013

€ million
2012

 (1,757)
 (1,439)

 (3,196)

(1,638)
(1,343)

(2,981)

(1,482)
(1,214)

(2,696)

Four quarterly interim dividends were declared and paid during 2014 totalling €1.12 (2013: €1.05) per NV ordinary share and £0.91 
(2013: £0.89) per PLC ordinary share.

Quarterly dividends of €0.29 per NV ordinary share and £0.22 per PLC ordinary share were declared on 20 January 2015, to be payable  
in March 2015. See note 26 ‘Events after the balance sheet date’ on page 128. Total dividends declared in relation to 2014 were €1.14 
(2013: €1.08) per NV ordinary share and £0.90 (2013: £0.91) per PLC ordinary share.

9. GOODWILL AND INTANGIBLE ASSETS

GOODWILL
Goodwill is initially recognised based on the accounting policy for business combinations (see note 21). Goodwill is subsequently 
measured at cost less amounts provided for impairment. The Group’s cash generating units (CGUs) are based on the four product 
categories and the three geographical areas.

Goodwill acquired in a business combination is allocated to the Group’s CGUs, or groups of CGUs, that are expected to benefit from the 
synergies of the combination. These might not always be the same as the CGUs that include the assets and liabilities of the acquired 
business. Each unit or group of units to which the goodwill is allocated represents the lowest level within the Group at which the goodwill  
is monitored for internal management purposes, and is not larger than an operating segment.

INTANGIBLE ASSETS
Separately purchased intangible assets are initially measured at cost. On acquisition of new interests in group companies, Unilever 
recognises any specifically identifiable intangible assets separately from goodwill. Intangible assets are initially measured at fair 
value as at the date of acquisition. 

Finite-life intangible assets mainly comprise patented and non-patented technology, know-how and software. These assets are 
capitalised and amortised on a straight-line basis in the income statement over the period of their expected useful lives, or the 
period of legal rights if shorter. None of the amortisation periods exceeds ten years. Indefinite-life intangibles mainly comprise 
trademarks and brands. These assets are capitalised at cost but are not amortised. They are subject to a review for impairment 
annually, or more frequently if events or circumstances indicate this is necessary. Any impairment is charged to the income 
statement as it arises.

Internally produced intangibles generally are not capitalised unless it can be demonstrated that the recognition criteria are met.

RESEARCH AND DEVELOPMENT
Development expenditure is capitalised only if the costs can be reliably measured, future economic benefits are probable, the 
product is technically feasible and the Group has the intent and the resources to complete the project. Research expenditure is 
recognised in profit or loss as incurred. 

103

Unilever Annual Report and Accounts 2014Financial statementsNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS  
UNILEVER GROUP CONTINUED

9. GOODWILL AND INTANGIBLE ASSETS CONTINUED

Movements during 2014

Cost
1 January 2014
Acquisitions of group companies
Disposals of group companies
Reclassed to held for disposal
Additions
Disposals
Currency retranslation

31 December 2014

Accumulated amortisation and impairment
1 January 2014
Disposals of group companies
Amortisation/impairment for the year
Disposals
Currency retranslation

31 December 2014

Net book value 31 December 2014

Movements during 2013

Cost
1 January 2013
Acquisitions of group companies
Disposals of group companies
Reclassed to held for disposal
Additions
Disposals
Currency retranslation

31 December 2013

Accumulated amortisation and impairment
1 January 2013
Amortisation for the year
Disposals
Currency retranslation

31 December 2013

Net book value 31 December 2013

€ million

Goodwill

€ million
Indefinite­life
intangible
assets

€ million
Finite­life
intangible
assets

€ million

€ million

Software

Total

 14,890 
 184 
 (207)
 – 
 – 
 – 
 858 

 15,725 

 (973)
 – 
 – 
 – 
 (110)

 (1,083)

 14,642 

15,635
62
(62)
(3)
–
–
(742)

14,890

(1,016)
–
–
43

(973)

 6,266 
 356 
 (587)
 (11)
 36 
 (2)
 306 

 6,364 

 (227)
 566 
 (305)
 1 
 (47)

 (12)

 641 
 20 
 – 
 – 
 – 
 – 
 24 

 685 

 (613)
 – 
 (2)
 – 
 (29)

 (644)

 1,715 
 – 
 (1)
 – 
 328 
 (9)
 103 

 23,512 
 560 
 (795)
 (11)
 364 
 (11)
 1,291 

 2,136 

 24,910 

 (795)
–
 (178)
 9 
 (33)

 (997)

 (2,608)
 566 
 (485)
 10 
 (219)

 (2,736)

 6,352 

 41 

 1,139 

 22,174 

6,536
45
(13)
–
2
(5)
(299)

6,266

(238)
–
–
11

(227)

670
5
–
–
–
(10)
(24)

641

(641)
(4)
9
23

(613)

28

1,480
–
–
–
375
(54)
(86)

1,715

(708)
(163)
26
50

(795)

920

24,321
112
(75)
(3)
377
(69)
(1,151)

23,512

(2,603)
(167)
35
127

(2,608)

20,904

13,917

6,039

There are no significant carrying amounts of goodwill and intangible assets that are allocated across multiple cash generating units.

IMPAIRMENT CHARGES
We have tested all material goodwill and indefinite-life intangible assets for impairment. During the year an impairment of  
€305 million has been recognised in relation to the assets related to the Slim.Fast business. These assets were subsequently sold 
(see note 21). No other impairments were identified.

SIGNIFICANT CGUS
The goodwill and indefinite-life intangible assets held in the three CGUs relating to Foods across the geographical areas are considered 
significant within the total carrying amounts of goodwill and indefinite-life intangible assets at 31 December 2014 in terms of size, headroom  
and sensitivity to assumptions used. No other CGUs are considered significant in this respect.

The goodwill and indefinite-life intangible assets held in the significant CGUs are:

Foods Europe
Foods The Americas
Foods Asia/AMET/RUB

€ billion
2014

Goodwill

€ billion
2014
Indefinite­ 
life
intangibles

€ billion
2013

Goodwill

€ billion
2013
Indefinite- 
life
intangibles

5.9
3.7
1.6

1.6
1.5
0.4

5.8
3.6
1.4

1.6
1.3
0.4

Value in use has been calculated as the present value of projected future cash flows. A pre-tax discount rate of 7.4% (2013: 7.4%)  
was used.

104

Unilever Annual Report and Accounts 2014Financial statements 
 
9. GOODWILL AND INTANGIBLE ASSETS CONTINUED 

For the significant CGUs, the following key assumptions were used in the discounted cash flow projections:

Longer-term sustainable growth rates
Average near-term nominal growth rates
Average operating margins

Foods

Europe

Foods
The
Americas

Foods
Asia/
AMET/RUB

0.5%
0.7%
19­20%

1.7%
5.4%
20­22%

3.1%
7.6%
16­18%

The growth rates and margins used to estimate future performance are based on past performance and our experience of growth rates 
and margins achievable in our key markets. 

The projections covered a period of five years, as we believe this to be the most appropriate timescale over which to review and consider 
annual performances before applying a fixed terminal value multiple to the final year cash flows.

The growth rates used are consistent with the prudent end of the range of assumptions from our annual planning and strategic 
planning processes.

We have performed sensitivity analyses around the base assumptions and have concluded that no reasonable possible changes in key 
assumptions would cause the recoverable amount of the significant CGUs to be less than the carrying value.

10. PROPERTY, PLANT AND EQUIPMENT

Property, plant and equipment is measured at cost including eligible borrowing costs less depreciation and accumulated 
impairment losses.

Depreciation is provided on a straight-line basis over the expected average useful lives of the assets. Residual values are reviewed 
at least annually. Estimated useful lives by major class of assets are as follows:
•  Freehold buildings (no depreciation on freehold land)  40 years
•  Leasehold land and buildings  
•  Plant and equipment  

40 years (or life of lease if less)
2-20 years

Property, plant and equipment is subject to review for impairment if triggering events or circumstances indicate that this is 
necessary. If an indication of impairment exists, the asset’s or cash generating unit’s recoverable amount is estimated and any 
impairment loss is charged to the income statement as it arises. 

Movements during 2014

Cost
1 January 2014
Acquisitions of group companies
Disposals of group companies
Additions
Disposals
Currency retranslation
Reclassification as held for sale

31 December 2014

Accumulated depreciation
1 January 2014
Disposals of group companies
Depreciation charge for the year
Disposals
Currency retranslation
Reclassification as held for sale

31 December 2014

Net book value 31 December 2014

Includes payments on account and assets in course of construction

(a) Includes €259 million (2013: €235 million) of freehold land. 

The Group has commitment to capital expenditure of €640 million (2013: €669 million) – see note 20.

€ million
Land and
buildings

€ million
Plant and
equipment

€ million

Total

 3,847 
 21 
 (50)
 306 
 (109)
 155 
 30 

 13,382 
 20 
 (191)
 1,593 
 (619)
 523
 6 

 17,229 
 41 
 (241)
 1,899
 (728)
 678
 36

 4,200 

 14,714

 18,914

 (1,254)
 27 
 (102)
 31 
 (52)
 4 

 (6,631)
 108 
 (845)
 516 
 (243)
 (1)

 (7,885)
 135 
 (947)
 547 
 (295)
 3 

 (1,346)

 (7,096)

 (8,442)

 2,854 

 7,618 

 10,472(a) 

 253 

 1,499 

 1,752 

105

Unilever Annual Report and Accounts 2014Financial statementsNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS  
UNILEVER GROUP CONTINUED

10. PROPERTY, PLANT AND EQUIPMENT CONTINUED

Movements during 2013

Cost
1 January 2013
Acquisitions of group companies
Disposals of group companies
Additions
Disposals
Currency retranslation
Reclassification as held for sale
Other adjustments

31 December 2013

Accumulated depreciation
1 January 2013
Disposals of group companies
Depreciation charge for the year
Disposals
Currency retranslation
Reclassification as held for sale
Other adjustments

31 December 2013

Net book value 31 December 2013

Includes payments on account and assets in course of construction

11. OTHER NON-CURRENT ASSETS

€ million
Land and
buildings

€ million
Plant and
equipment

€ million

Total

4,006
14
(4)
281
(89)
(286)
(75)
–

3,847

(1,286)
3
(110)
66
63
14
(4)

(1,254)

2,593

191

13,503
36
(24)
1,583
(545)
(1,014)
(156)
(1)

13,382

(6,778)
17
(874)
454
436
117
(3)

(6,631)

6,751

1,315

17,509
50
(28)
1,864
(634)
(1,300)
(231)
(1)

17,229

(8,064)
20
(984)
520
499
131
(7)

(7,885)

9,344

1,506

Joint ventures are undertakings in which the Group has an interest and which are jointly controlled by the Group and one or more 
other parties. Associates are undertakings where the Group has an investment in which it does not have control or joint control but 
can exercise significant influence.

Interests in joint ventures and associates are accounted for using the equity method and are stated in the consolidated balance sheet 
at cost, adjusted for the movement in the Group’s share of their net assets and liabilities. The Group’s share of the profit or loss after 
tax of joint ventures and associates is included in the Group’s consolidated profit before taxation. 

Where the Group’s share of losses exceeds its interest in the equity accounted investee, the carrying amount of the investment is 
reduced to zero and the recognition of further losses is discontinued, except to the extent that the Group has an obligation to make 
payments on behalf of the investee.

Biological assets are measured at fair value less costs to sell with any changes recognised in the income statement. 

Interest in net assets of joint ventures
Interest in net assets of associates
Long-term trade and other receivables
Fair value of biological assets
Other non-financial assets(a)

(a) Other non-financial assets mainly relate to tax deposits paid. 

€ million
2014

€ million
2013

 52 
 42 
 265 
 42 
 256 

 657 

 57
38 
 207 
 34 
 227 

 563 

106

Unilever Annual Report and Accounts 2014Financial statements11. OTHER NON-CURRENT ASSETS CONTINUED

Movements during 2014 and 2013

Joint ventures(a)
1 January
Additions
Dividends received/reductions
Share of net profit
Currency retranslation

31 December

Associates(b)
1 January
Additions
Dividends received/reductions
Share of net (loss)/profit
Currency retranslation

31 December

€ million
2014

€ million
2013

 57 
 4 
 (123)
 103 
 11 

 52 

 38 
 2 
 5 
 (5)
 2 

 42 

32
25
(100)
105
(5)

57

51
18
(42)
8
3

38

(a) Our principal joint ventures are Unilever Jerónimo Martins in Portugal, Pepsi Lipton International in the UK and the Pepsi/Lipton Partnership in the US. 
(b) Associates as at 31 December 2014 primarily comprise our investments in Langholm Capital Partners. Other Unilever Ventures assets are included under  

‘Other non-current non-financial assets’.

The joint ventures and associates have no significant contingent liabilities to which the Group is exposed, and the Group has no 
significant contingent liabilities in relation to its interest in the joint ventures and associates.

The Group has no outstanding capital commitments to joint ventures. 

Outstanding balances with joint ventures and associates are shown in note 23 on page 127.

12. INVENTORIES

Inventories are valued at the lower of weighted average cost and net realisable value. Cost comprises direct costs and, where 
appropriate, a proportion of attributable production overheads. Net realisable value is the estimated selling price less the estimated 
costs necessary to make the sale. 

Inventories

Raw materials and consumables
Finished goods and goods for resale

€ million
2014

€ million
2013

 1,364 
 2,804 

 4,168 

1,286
2,651

3,937

Inventories with a value of €76 million (2013: €204 million) are carried at net realisable value, this being lower than cost. During 2014, 
€126 million (2013: €198 million) was charged to the income statement for damaged, obsolete and lost inventories. In 2014, €120 million 
(2013: €155 million) was utilised or released to the income statement from inventory provisions taken in earlier years.

13. TRADE AND OTHER CURRENT RECEIVABLES

Trade and other receivables are initially recognised at fair value plus any directly attributable transaction costs. Subsequently these 
assets are held at amortised cost, using the effective interest method and net of any impairment losses. 

We do not consider the fair values of trade and other receivables to be significantly different from their carrying values. Credit terms  
for customers are determined in individual territories. Concentrations of credit risk with respect to trade receivables are limited, due  
to the Group’s customer base being large and diverse. Our historical experience of collecting receivables, supported by the level of 
default, is that credit risk is low across territories and so trade receivables are considered to be a single class of financial assets. 
Balances are considered for impairment on an individual basis rather than by reference to the extent that they become overdue. 

107

Unilever Annual Report and Accounts 2014Financial statementsNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS  
UNILEVER GROUP CONTINUED

13. TRADE AND OTHER CURRENT RECEIVABLES CONTINUED

Trade and other current receivables

Due within one year
Trade receivables
Prepayments and accrued income
Other receivables

€ million
2014

€ million
2013

 2,827 
 540 
 1,662 

 5,029 

2,852
516
1,463

4,831

Other receivables comprise financial assets of €425 million (2013: €588 million), including supplier and customer deposits, employee
advances and certain derivatives, and non-financial assets of €1,237 million (2013: €875 million), including tax deposits and 
reclaimable sales tax. 

Ageing of trade receivables 

Total trade receivables
Less impairment provision for trade receivables

Of which:

Not overdue
Past due less than three months
Past due more than three months but less than six months
Past due more than six months but less than one year
Past due more than one year

Impairment provision for trade receivables

Impairment provision for trade and other receivables – current and non­current impairments

1 January
Charged to income statement
Reductions/releases
Currency retranslation

31 December

€ million
2014

€ million
2013

 2,956 
 (129)

 2,827 

 2,156 
 584 
 70 
 46 
 100 
 (129)

2,989
(137)

2,852

2,194
539
105
59
92
(137)

 2,827 

2,852

€ million
2014

€ million
2013

 149 
 30 
 (36)
 2 

 145

151
38
(30)
(10)

149

14. TRADE PAYABLES AND OTHER LIABILITIES

Trade payables and other liabilities are initially recognised at fair value less any directly attributable transaction costs. Subsequently 
these liabilities are held at amortised cost, using the effective interest method. 

We do not consider the fair values of trade and other payables to be significantly different from their carrying values.

Trade payables and other liabilities

Due within one year
Trade payables
Accruals
Social security and sundry taxes
Others 

Due after more than one year
Accruals
Others

Total trade payables and other liabilities

Included in others are third party royalties, certain derivatives and dividends to non-controlling interests.

108

€ million
2014

€ million
2013

 7,636 
 3,172 
 555 
 1,243 

6,995
3,269
631
840

 12,606 

11,735

 109 
 269 

 378 

59
237

296

 12,984 

12,031

Unilever Annual Report and Accounts 2014Financial statements15. CAPITAL AND FUNDING

ORDINARY SHARES
Ordinary shares are classified as equity. Incremental costs directly attributable to the issue of ordinary shares are recognised  
as a deduction from equity, net of any tax effects.

INTERNAL HOLDINGS
The ordinary shares numbered 1 to 2,400 (inclusive) in NV (‘Special Shares’) and deferred stock of PLC are held as to one half  
of each class by N.V. Elma – a subsidiary of NV – and one half by United Holdings Limited – a subsidiary of PLC. This capital is 
eliminated on consolidation.

SHARE-BASED COMPENSATION
The Group operates a number of share-based compensation plans involving options and awards of ordinary shares of NV and PLC. 
Full details of these plans are given in note 4C on pages 98 and 99.

OTHER RESERVES
Other reserves include the fair value reserve, the foreign currency translation reserve, the capital redemption reserve and 
treasury stock.

SHARES HELD BY EMPLOYEE SHARE TRUSTS AND GROUP COMPANIES
Certain PLC trusts, NV and group companies purchase and hold NV and PLC shares to satisfy performance shares granted, share 
options granted and other share awards (see note 4C). The assets and liabilities of these trusts and shares held by group companies 
are included in the consolidated financial statements. The book value of shares held is deducted from other reserves, and trusts’ 
borrowings are included in the Group’s liabilities. The costs of the trusts are included in the results of the Group. These shares are 
excluded from the calculation of earnings per share.

FINANCIAL LIABILITIES
Financial liabilities are initially recognised at fair value, less any directly related transaction costs. Certain bonds are designated  
as being part of a fair value hedge relationship. In these cases, the bonds are carried at amortised cost, adjusted for the fair value  
of the risk being hedged, with changes in value shown in profit and loss. Other financial liabilities, excluding derivatives, are 
subsequently carried at amortised cost.

DERIVATIVE FINANCIAL INSTRUMENTS
The Group’s use of, and accounting for, derivative instruments is explained in note 16 on page 114 and on pages 118 to 119. 

The Group’s Treasury activities are designed to: 
•  maintain a competitive balance sheet in line with A+/A1 rating (see below);
•  secure funding at lowest costs for the Group’s operations, M&A activity and external dividend payments (see below);
•  protect the Group’s financial results and position from financial risks (see note 16);
•  maintain market risks within acceptable parameters, while optimising returns (see note 16); and
•  protect the Group’s financial investments, while maximising returns (see note 17).

The Treasury department provides central deposit taking, funding and foreign exchange management services for the Group’s 
operations. The department is governed by standards and processes which are approved by Unilever Leadership Executive (ULE). 
In addition to guidelines and exposure limits, a system of authorities and extensive independent reporting covers all major areas  
of activity. Performance is monitored closely by senior management. Reviews are undertaken periodically by corporate audit.

Key instruments used by the department are: 
•  short-term and long-term borrowings;
•  cash and cash equivalents; and
•  plain vanilla derivatives, including interest rate swaps and FX contracts.

The Treasury department maintains a list of approved financial instruments. The use of any new instrument must be approved  
by the Chief Financial Officer. The use of leveraged instruments is not permitted.

109

Unilever Annual Report and Accounts 2014Financial statementsNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS  
UNILEVER GROUP CONTINUED

15. CAPITAL AND FUNDING CONTINUED

Unilever considers the following components of its balance sheet to be managed capital: 
•  total equity – retained profit, other reserves, share capital, share premium, non-controlling interests (note 15A and 15B);
•  short-term debt – current financial liabilities (note 15C); and
•  long-term debt – non-current bank loans, bonds and other loans (note 15C).

The Group manages its capital so as to safeguard its ability to continue as a going concern and to optimise returns to our shareholders 
through an appropriate balance of debt and equity. The capital structure of the Group is based on management’s judgement of the 
appropriate balance of key elements in order to meet its strategic and day-to-day needs. We consider the amount of capital in proportion  
to risk and manage the capital structure in light of changes in economic conditions and the risk characteristics of the underlying assets. 

Our current long-term credit rating is A+/A1 and our short-term credit rating is A1/P1. We aim to maintain a competitive balance sheet 
which we consider to be the equivalent of a credit rating of A+/A1 in the long term. This provides us with: 
•  appropriate access to the debt and equity markets;
•  sufficient flexibility for acquisitions;
•  sufficient resilience against economic and financial uncertainty while ensuring ample liquidity; and
•  optimal weighted average cost of capital, given the above constraints.

Unilever monitors the qualitative and quantitative factors utilised by the rating agencies. This information is publicly available and  
is updated by the credit rating agencies on a regular basis.

Unilever will take appropriate steps in order to maintain, or if necessary adjust, its capital structure. Unilever is not subject to financial 
covenants in any of its significant financing agreements.

15A. SHARE CAPITAL

Unilever N.V.

NV ordinary shares of €0.16 each
NV ordinary shares of €428.57 each (shares numbered 1 to 2,400 – ‘Special Shares’)
Internal holdings eliminated on consolidation (€428.57 shares)

Unilever PLC

PLC ordinary shares of 31/9p each
PLC deferred stock of £1 each
Internal holding eliminated on consolidation (£1 stock)

Euro equivalent in millions (at £1.00 = €5.143)(c)

Unilever Group

Ordinary share capital of NV
Ordinary share capital of PLC

Issued,
called up 
and

Authorised(a)

fully paid(b)

Authorised(a)

2014

2014

2013

Issued,
called up 
and

fully paid(b)
2013

€ million

€ million

€ million

€ million

480
1
–

481

274
1
(1)

274

480
1
–

481

 274 
 1 
(1)

274

£ million

£ million

40.8
0.1
(0.1)

40.8

€ million

210

€ million

274
210

484

40.8
0.1
(0.1)

40.8

€ million

210

€ million

 274 
 210 

 484 

(a)  At 31 December 2014, Unilever N.V. had 3,000,000,000 (2013: 3,000,000,000) authorised ordinary shares. The requirement for a UK company to have an authorised 

share capital was abolished by the UK Companies Act 2006. In May 2010 Unilever PLC shareholders approved new Articles of Association to reflect this.

(b)  At 31 December 2014, the following quantities of shares were in issue: 1,714,727,700 of NV ordinary shares; 2,400 of NV Special Shares; 1,310,156,361 of PLC 

ordinary shares and 100,000 of PLC deferred stock. The same quantities were in issue at 31 December 2013.

(c) Conversion rate for PLC ordinary shares nominal value to Euro is £1 = €5.143 (which is calculated by dividing the nominal value of NV ordinary shares by the 

nominal value of PLC ordinary shares).

For information on the rights of shareholders of NV and PLC and the operation of the Equalisation Agreement, see the Corporate 
Governance report on page 41.

A nominal dividend of 6% per annum is paid on the deferred stock of PLC, which is not redeemable.

110

Unilever Annual Report and Accounts 2014Financial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
15B. EQUITY

BASIS OF CONSOLIDATION
Unilever is the majority shareholder of all material subsidiaries and has control in all cases. Information in relation to all of the Group’s 
significant investments is provided on page 129 to 130.

SUBSIDIARIES WITH SIGNIFICANT NON-CONTROLLING INTERESTS
Unilever has one subsidiary company which has a material non-controlling interest, Hindustan Unilever Limited (HUL). Summary 
financial information in relation to HUL is shown below.

HUL Balance sheet as at 31 December

Non-current assets
Current assets
Current liabilities
Non-current liabilities

HUL Comprehensive income for the year ended 31 December

Turnover
Profit after tax
Total comprehensive income

HUL Cash flow for the year ended 31 December

Net increase /(decrease) in cash and cash equivalents

HUL Non-controlling interest

1 January
Share of (profit)/loss for the year ended 31 December
Other comprehensive income
Dividends paid to the non-controlling interest
Other changes in equity
Currency retranslation

31 December

€ million
2014

€ million
2013

 636 
 1,093 
 (911)
 (77)

432
1,002
(797)
(101)

 3,529 
 445 
 519 

3,341
429
384

 66 

(106)

 (221)
 (145)
 1 
 130 
 – 
 (23)

 (258)

(291)
(172)
(3)
92
108
45

(221)

UNILEVER’S INCREASED INTEREST IN HINDUSTAN UNILEVER LIMITED
On 18 July 2013, the Group acquired 14.78% of Hindustan Unilever Limited for a consideration of INR 192 billion (€2,515 million), 
increasing the Group’s interest in Hindustan Unilever Limited from 52.48% to 67.26%. Accordingly €104 million previously shown as 
attributable to non-controlling interests within equity became attributable to shareholders and the resulting loss on the acquisition 
recorded in retained earnings was €2,411 million.

ANALYSIS OF RESERVES FOR THE GROUP

Other reserves as at 31 December

Fair value reserves

Cash flow hedges
Available-for-sale financial assets

Currency retranslation of group companies
Adjustment on translation of PLC’s ordinary capital at 31/9p = €0.16
Capital redemption reserve
Book value of treasury stock
Other(a)

(a) Relates to option on purchase of subsidiary for non-controlling interest.

€ million
Total
2014

€ million
Total
2013

€ million
Total
2012

 (198)

 (234)
 36 

 (2,901)
 (164)
 32 
 (4,125)
 (182)

 (7,538)

(113)

(162)
49

(2,611)
(164)
32
(3,890)
–

(6,746)

(219)

(241)
22 

(1,843)
(164)
32
(4,002)
–

(6,196)

Unilever acquired 7,304,993 (2013: 34,077) NV ordinary shares and 6,058,733 (2013: 330,000) PLC shares through purchases on the 
stock exchanges during the year. These shares are held as treasury stock as a separate component of other reserves. The total number 
held at 31 December 2014 was 153,928,997 (2013: 153,027,466) NV shares and 34,204,709 (2013: 31,845,853) PLC shares. Of these, 
12,368,368 NV shares and 7,507,715 PLC shares were held in connection with share-based compensation plans (see note 4C on pages 
98 and 99).

111

Unilever Annual Report and Accounts 2014Financial statementsNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS  
UNILEVER GROUP CONTINUED

15B. EQUITY CONTINUED

Treasury stock – movements during the year

1 January
Purchases and other utilisations 

31 December

Currency retranslation reserve – movements during the year

1 January
Currency retranslation during the year
Movement in net investment hedges and exchange differences in net investments in foreign operations
Recycled to income statement

31 December

OTHER COMPREHENSIVE INCOME RECONCILIATION

Fair value gains/(losses) on financial instruments – movement during the year

1 January
Movement during the year

31 December

€ million
2014

€ million
2013

 (3,890)
 (235)

 (4,125)

(4,002)
112

(3,890)

€ million
2014

€ million
2013

 (2,611)
 (626)
 412 
 (76)

 (2,901)

(1,843)
(496)
(275)
3

(2,611)

€ million
2014

€ million
2013

 (113)
 (85)

 (198)

(219)
106

(113)

Refer to the consolidated statement of comprehensive income on page 84, the consolidated statement of changes in equity on page 85 and note 6C on page 102.

Actuarial gains/(losses) on pension schemes – movement during the year

1 January
Movement during the year

31 December

€ million
2014

€ million
2013

 (1,107)
 (1,250)

 (2,357)

(1,804)
697

(1,107)

Refer to the consolidated statement of comprehensive income on page 84, the consolidated statement of changes in equity on page 85, note 4B from page 93 to 
98 and note 6C on page 102.

Currency retranslation gains/(losses) – movement during the year

€ million
2014

€ million
2013

 (3,006)

(2,007)

 (290)
 208 
 57 

(788)
(129)
(82)

 (3,031)

(3,006)

1 January
Currency retranslation during the year:

Other reserves
Retained profit
Non-controlling interest

31 December

15C. FINANCIAL LIABILITIES

Financial liabilities(a)(b)

Preference shares
Bank loans and overdrafts
Bonds and other loans

Finance lease creditors
Derivatives
Other financial liabilities

Notes

20

€ million
Current
2014

€ million
Non-current
2014

 – 
 588 
 4,428 

 13 
 277 
 230 

 68 
 526 
 6,145 

 186 
 73 
 188 

€ million
Total
2014

 68 
 1,114 
 10,573 

 199 
 350 
 418 

€ million
Current
2013

€ million
Non-current
2013

€ million
Total
2013

–
491
3,037

14
199
269

68
576
6,557

190
100
–

68
1,067
9,594

204
299
269

 5,536 

 7,186 

 12,722 

4,010

7,491

11,501

(a) For the purposes of notes 15C and 17A, financial assets and liabilities exclude trade and other current receivables and trade payables and other liabilities which are 

covered in notes 13 and 14 respectively.

(b) Financial liabilities include €1 million (2013: €6 million) of secured liabilities.

112

Unilever Annual Report and Accounts 2014Financial statements15C. FINANCIAL LIABILITIES CONTINUED

ANALYSIS OF BONDS AND OTHER LOANS

Unilever N.V.
3.375% Bonds 2015 (€)
1.750% Bonds 2020 (€)
3.500% Notes 2015 (Swiss francs)
2.950% Notes 2017 (Renminbi)
1.150% Notes 2014 (Renminbi)
Commercial paper

Total NV

Unilever PLC
4.750% Bonds 2017 (£)
2.000% Notes 2018 (£)
4.000% Bonds 2014 (£)
Commercial Paper

Total PLC

Other group companies
Switzerland
Other

United States
4.250% Notes 2021 (US $)
5.900% Bonds 2032 (US $)
4.800% Notes 2019 (US $)
2.200% Notes 2019 (US $)
0.850% Notes 2017 (US $)
2.750% Notes 2016 (US $)
0.450% Notes 2015 (US $)
7.250% Bonds 2026 (US $)
6.625% Bonds 2028 (US $)
5.150% Notes 2020 (US $)
7.000% Bonds 2017 (US $)
5.600% Bonds 2097 (US $)
3.650% Notes 2014 (US $)
Commercial paper (US $)
Other

Other countries

Total other group companies

Total bonds and other loans

€ million
Total
2014

€ million
Total
2013

 764(a)
 746 
 291 
 40 
 – 
2,739

 4,580 

 511 
 317(b) 
– 
–

 828 

777
746
285
–
36
1,008

2,852

478
–
419
670

1,567

 24 

5

 819 
 812 
 616 
 610 
 449 
 411 
370
 237 
 185 
 132 
 121 
 74 
–
 255 
 – 

 50 

722
716
543
537
395
362
326
209
161
117
107
66
544
341
16

8

 5,165

 10,573

5,175

9,594

(a) Of which €14 million (2013: €28 million) relates to a fair value adjustment following the fair value hedge accounting of a fix-to-float interest rate swap.
(b) Of which €(2) million (2013: nil) relates to a fair value adjustment following the fair value hedge accounting of a fix-to-float interest rate swap.

Information in relation to the derivatives used to hedge bonds and other loans within a fair value hedge relationship is shown in note 16.

113

Unilever Annual Report and Accounts 2014Financial statementsNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS  
UNILEVER GROUP CONTINUED

16. TREASURY RISK MANAGEMENT

DERIVATIVES AND HEDGE ACCOUNTING
Derivatives are measured at fair value with any related transaction costs expensed as incurred. The treatment of changes in the 
value of derivatives depends on their use as explained below. 

(I) FAIR VALUE HEDGES(a)
Certain derivatives are held to hedge the risk of changes in value of a specific bond or other loan. In these situations, the Group 
designates the liability and related derivative to be part of a fair value hedge relationship. The carrying value of the bond is adjusted 
by the fair value of the risk being hedged, with changes going to the income statement. Gains and losses on the corresponding 
derivative are also recognised in the income statement. The amounts recognised are offset in the income statement to the extent 
that the hedge is effective. When the relationship no longer meets the criteria for hedge accounting, the fair value hedge adjustment 
made to the bond is amortised to the income statement using the effective interest method.

(II) CASH FLOW HEDGES(a)
Derivatives are also held to hedge the uncertainty in timing or amount of future forecast cash flows. Such derivatives are classified 
as being part of cash flow hedge relationships. For an effective hedge, gains and losses from changes in the fair value of derivatives 
are recognised in equity. Any ineffective elements of the hedge are recognised in the income statement. If the hedged cash flow 
relates to a non-financial asset, the amount accumulated in equity is subsequently included within the carrying value of that asset. 
For other cash flow hedges, amounts deferred in equity are taken to the income statement at the same time as the related cash flow.

When a derivative no longer qualifies for hedge accounting, any cumulative gain or loss remains in equity until the related cash flow 
occurs. When the cash flow takes place, the cumulative gain or loss is taken to the income statement. If the hedged cash flow is no 
longer expected to occur, the cumulative gain or loss is taken to the income statement immediately.

(III) NET INVESTMENT HEDGES(a)
Certain derivatives are designated as hedges of the currency risk on the Group’s investment in foreign subsidiaries. The accounting 
policy for these arrangements is set out in note 1.

(IV) DERIVATIVES FOR WHICH HEDGE ACCOUNTING IS NOT APPLIED
Derivatives not classified as hedges are held in order to hedge certain balance sheet items and commodity exposures. No hedge 
accounting is applied to these derivatives, which are carried at fair value with changes being recognised in the income statement. 

(a) Applying hedge accounting has not led to material ineffectiveness being recognised in the income statement for both 2013 and 2014.

The Group is exposed to the following risks that arise from its use of financial instruments, the management of which is described  
in the following sections:
•  liquidity risk (see note 16A);
•  market risk (see note 16B); and
•  credit risk (see note 17B).

16A. MANAGEMENT OF LIQUIDITY RISK

Liquidity risk is the risk that the Group will face in meeting its obligations associated with its financial liabilities. The Group’s approach  
to managing liquidity is to ensure that it will have sufficient funds to meet its liabilities when due without incurring unacceptable losses.  
In doing this, management considers both normal and stressed conditions. A material and sustained shortfall in our cash flow could 
undermine the Group’s credit rating, impair investor confidence and also restrict the Group’s ability to raise funds.

The Group maintained a cautious funding strategy, with a positive cash balance throughout 2014. This was the result of cash delivery 
from the business, coupled with the proceeds from bond issuances. This cash has been invested conservatively with low risk counter-
parties at maturities of less than six months.

Cash flow from operating activities provides the funds to service the financing of financial liabilities on a day-to-day basis.  
The Group seeks to manage its liquidity requirements by maintaining access to global debt markets through short-term and  
long-term debt programmes. In addition, Unilever has committed credit facilities for general corporate use.

On 31 December 2014 Unilever had undrawn revolving 364-day bilateral credit facilities in aggregate of US $6,550 million  
(2013: US $6,400 million) with a 364-day term out. As part of the regular annual process the intention is that these facilities will  
again be renewed in 2015.

114

Unilever Annual Report and Accounts 2014Financial statements16A. MANAGEMENT OF LIQUIDITY RISK CONTINUED

The following table shows Unilever’s contractually agreed undiscounted cash flows, including expected interest payments, which are 
payable under financial liabilities at the balance sheet date:

€ million

€ million

€ million

€ million

€ million

€ million

€ million

Undiscounted cash flows

Notes

Due
within
1 year

Due
between
1 and
2 years

Due
between
2 and
3 years

Due
between
3 and
4 years

Due
between
4 and
5 years

Due
after
5 years

Total

€ million
Net
carrying
amount as 
shown in 
balance
sheet

2014
Non-derivative financial 
liabilities:
Preference shares
Bank loans and overdrafts
Bonds and other loans
Finance lease creditors
Other financial liabilities
Trade payables excluding social 
security and sundry taxes
Issued financial guarantees

Derivative financial liabilities:
Interest rate derivatives:

Derivative contracts – receipts
Derivative contracts – 
payments

Foreign exchange derivatives:

Derivative contracts – receipts
Derivative contracts – 
payments

Commodity derivatives:

Derivative contracts – receipts
Derivative contracts – 
payments

 (4)
 (601)
 (4,758)
 (25)
 (230)

 (12,051)
(11)

20

14

 (4)
 (257)
 (647)
 (48)
 – 

 (378)
 – 

 (4)
 (272)
 (1,289)
 (23)
 – 

 – 
 – 

 (4)
 – 
(511)
 (19)
 – 

 – 
 – 

 (4)
 – 
 (1,418)
 (18)
 – 

 – 
 – 

 (72)
 – 
 (4,513)
 (172)
 (188)

 (92)
 (1,130)
 (13,136)
 (305)
 (418)

 (68)
 (1,114)
 (10,573)
 (199)
 (418)

 – 
 – 

 (12,429)
(11)

 (12,429)
 – 

 (17,680)

 (1,334)

 (1,588)

 (534)

 (1,440)

 (4,945)

 (27,521)

 (24,801)

 289 

 229 

 230 

 (429)

 (255)

 (277)

 9,957 

 (10,284)

 405 

 (421)

 (483)

 2 

 (2)

 – 

 – 

 – 

 – 

 – 

 – 

 (26)

 (47)

 17 

 (19)

 347 

 (304)

 – 

 – 

 41 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 765 

 (980)

 10,306 

 (10,590)

 405 

 (421)

 (515)

 (514)

Total

 (18,163)

 (1,360)

 (1,635)

 (493)

 (1,440)

 (4,945)

 (28,036)

 (25,315)

2013
Non-derivative financial 
liabilities:
Preference shares
Bank loans and overdrafts
Bonds and other loans
Finance lease creditors
Other financial liabilities
Trade payables excluding social 
security and sundry taxes
Issued financial guarantees

Derivative financial liabilities:
Interest rate derivatives:

Derivative contracts – receipts
Derivative contracts – 
payments

Foreign exchange derivatives:

Derivative contracts – receipts
Derivative contracts – 
payments

Commodity derivatives:

Derivative contracts – receipts
Derivative contracts – 
payments

(4)
(515)
(3,333)
(25)
(269)

(11,104)
(12)

(4)
(42)
(1,607)
(24)
–

(296)
–

(4)
(256)
(571)
(43)
–

–
–

(4)
(274)
(1,186)
(22)
–

–
–

20

14

(4)
(1)
(165)
(18)
–

–
–

(72)
–
(5,326)
(180)
–

–
–

(92)
(1,088)
(12,188)
(312)
(269)

(11,400)
(12)

(68)
(1,067)
(9,594)
(204)
(269)

(11,400)
–

(15,262)

(1,973)

(874)

(1,486)

(188)

(5,578)

(25,361)

(22,602)

275

(312)

18,186

(18,415)

86

(89)

(269)

194

(256)

–

–

–

–

(62)

167

(207)

–

–

–

–

(40)

(914)

1

(1)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

637

(776)

18,186

(18,415)

86

(89)

(371)

(395)

(1,486)

(188)

(5,578)

(25,732)

(22,997)

115

Total

(15,531)

(2,035)

Unilever Annual Report and Accounts 2014Financial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS  
UNILEVER GROUP CONTINUED

16A. MANAGEMENT OF LIQUIDITY RISK CONTINUED

The following table shows cash flows for which cash flow hedge accounting is applied. The derivatives in the cash flow hedge relationships 
are expected to have an impact on profit and loss in the same periods as the cash flows occur.

€ million

€ million

€ million

€ million

€ million

€ million

€ million

Due
within
1 year

 1,506 
 (1,503)
 (97)
 (421)

1,088
(509)
(2)
(313)

Due
between
1 and 2 
years

Due
between
2 and 3 
years

Due
between
3 and 4 
years

Due
between
4 and 5 
years

Due
after
5 years

 2 
 (2)
 – 
 – 

–
–
(111)
–

 – 
 – 
 – 
 – 

–
–
(2)
–

 347 
 (304)
 – 
 – 

–
–
(1)
–

 – 
 – 
 – 
 – 

–
–
–
–

 – 
 – 
 – 
 – 

–
–
–
–

Total

 1,855 
 (1,809)
 (97) 
(421) 

1,088
(509)
(116)
(313)

€ million
Net
carrying
amount of
 related
 derivatives(a)

 34 
 (100)
 (15)

1
(41)
14

2014
Foreign exchange cash inflows
Foreign exchange cash outflows
Interest rate cash flows
Commodity contracts cash flows

2013
Foreign exchange cash inflows
Foreign exchange cash outflows
Interest rate cash flows
Commodity contracts cash flows

(a) See note 16C on page 118.

16B. MANAGEMENT OF MARKET RISK

Unilever’s size and operations result in it being exposed to the following market risks that arise from its use of financial instruments:
•  commodity price risk;
•  currency risk; and
interest rate risk.
• 

The above risks may affect the Group’s income and expenses, or the value of its financial instruments. The objective of the Group’s 
management of market risk is to maintain this risk within acceptable parameters, while optimising returns. Generally, the Group 
applies hedge accounting to manage the volatility in profit and loss arising from market risk.

The Group’s exposure to, and management of, these risks is explained below. It often includes derivative financial instruments,  
the uses of which are described in note 16C.

POTENTIAL IMPACT OF RISK

MANAGEMENT POLICY AND  
HEDGING STRATEGY

SENSITIVITY TO THE RISK

I) COMMODITY PRICE RISK
The Group is exposed to the risk of  
changes in commodity prices in relation  
to its purchase of certain raw materials. 

At 31 December 2014, the Group had 
hedged its exposure to future commodity 
purchases for €197 million (2013: €318 
million) with commodity derivatives. 

The Group uses commodity forward 
contracts to hedge against this risk.  
All commodity forward contracts hedge 
future purchases of raw materials and  
the contracts are settled either in cash  
or by physical delivery. 

Commodity derivatives are generally 
designated as hedging instruments in  
cash flow hedge accounting relations.  
All commodity forward contracts are done  
in line with approvals from the Global 
Commodity Executive which is chaired by the 
Unilever Chief Supply Chain Officer (CSCO). 

A 10% increase in commodity prices as  
at 31 December 2014 would have led to  
an €18 million gain on the commodity 
derivatives in the cash flow hedge reserve 
(2013: €32 million gain in the cash flow 
hedge reserve). A decrease of 10% in 
commodity prices on a full-year basis  
would have the equal but opposite effect. 

II) CURRENCY RISK
Currency risk on sales, purchases  
and borrowings

Because of Unilever’s global reach, it is 
subject to the risk that changes in foreign 
currency values impact the Group’s sales, 
purchases and borrowings.

The Group manages currency exposures 
within prescribed limits, mainly through the 
use of forward foreign currency exchange 
contracts.

As an estimation of the approximate impact 
of the residual risk, with respect to financial 
instruments, the Group has calculated the 
impact of a 10% change in exchange rates.

Operating companies manage foreign 
exchange exposures within prescribed limits. 
Local compliance is monitored centrally.

116

Unilever Annual Report and Accounts 2014Financial statements 
 
16B. MANAGEMENT OF MARKET RISK CONTINUED

POTENTIAL IMPACT OF RISK

MANAGEMENT POLICY AND  
HEDGING STRATEGY

SENSITIVITY TO THE RISK

At 31 December 2014, the unhedged 
exposure to the Group from companies 
holding financial assets and liabilities other 
than in their functional currency amounted 
to €76 million (2013: €44 million).

Exchange risks related to the principal 
amounts of the US $ and Swiss franc 
denominated debt either form part of hedging 
relationships themselves, or are hedged 
through forward contracts.

A 10% strengthening of the euro against key 
currencies to which the Group is exposed 
would have led to approximately an 
additional €8 million gain in the income 
statement (2013: €4 million gain). A 10% 
weakening of the euro against these 
currencies would have led to an equal but 
opposite effect.

A 10% strengthening of the euro against  
all other currencies would have led to a 
€946 million negative retranslation effect 
(2013: €313 million negative retranslation 
effect). A 10% weakening of the euro against 
those currencies would have led to a 
€1,157 million positive retranslation effect 
(2013: €382 million positive retranslation 
effect). In line with accepted hedge 
accounting treatment and our accounting 
policy for financial loans, the retranslation 
differences would be recognised in equity.

The aim of the Group’s approach to 
management of currency risk is to leave the 
Group with no material residual risk. This 
aim has been achieved in all years presented.

Unilever aims to minimise this foreign 
investment exchange exposure by borrowing 
in local currency in the operating companies 
themselves. In some locations, however, the 
Group’s ability to do this is inhibited by local 
regulations, lack of local liquidity or by local 
market conditions. 

Where the residual risk from these countries 
exceeds prescribed limits, Treasury may 
decide on a case-by-case basis to actively 
hedge the exposure. This is done either 
through additional borrowings in the related 
currency, or through the use of forward 
foreign exchange contracts.

Where local currency borrowings, or forward 
contracts, are used to hedge the currency 
risk in relation to the Group’s net investment 
in foreign subsidiaries, these relationships 
are designated as net investment hedges for 
accounting purposes.

Unilever’s interest rate management 
approach aims for an optimal balance 
between fixed and floating-rate interest  
rate exposures on expected net debt. The 
objective of this approach is to minimise 
annual interest costs after tax and to  
reduce volatility. 

This is achieved either by issuing fixed or 
floating-rate long-term debt, or by modifying 
interest rate exposure through the use of 
interest rate swaps.

Furthermore, Unilever has interest rate 
swaps for which cash flow hedge accounting 
is applied.

Assuming that all other variables remain 
constant, a 1.0 percentage point increase  
in floating interest rates on a full-year basis  
as at 31 December 2014 would have led to  
an additional €26 million of finance costs 
(2013: €7 million additional finance costs).  
A 1.0 percentage point decrease in floating 
interest rates on a full-year basis would 
have an equal but opposite effect.

Assuming that all other variables remain 
constant, a 1.0 percentage point increase  
in floating interest rates on a full-year basis  
as at 31 December 2014 would have led to  
an additional €39 million credit in equity 
from derivatives in cash flow hedge 
relationships (2013: €36 million credit).  
A 1.0 percentage point decrease in floating 
interest rates on a full-year basis would 
have led to an additional €42 million debit in 
equity from derivatives in cash flow hedge 
relationships (2013: €39 million debit).

Currency risk on the Group’s net 
investments

The Group is also subject to exchange risk 
in relation to the translation of the net 
investments of its foreign operations into 
euros for inclusion in its consolidated 
financial statements.

These net investments include Group 
financial loans which are monetary items 
that form part of our net investment in 
foreign operations, of €7.0 billion (2013: 
€0.8 billion), of which €4.0 billion (2013: €0) 
is denominated in GBP. In accordance with 
IAS 21, the exchange differences on these 
financial loans are booked through 
reserves. 

Part of the currency exposure on the 
Group’s investments is also managed using 
net investment hedges with a nominal value 
of €2.7 billion (2013 €3.9 billion). Most of 
these hedges were US $/€ contracts. 

At 31 December 2014, the net exposure of 
the net investments in foreign currencies 
amounts to €10.4 billion (2013 €3.4 billion). 

III) INTEREST RATE RISK(a)
The Group is exposed to market interest 
rate fluctuations on its floating rate debt. 
Increases in benchmark interest rates 
could increase the interest cost of our 
floating-rate debt and increase the cost of 
future borrowings. The Group’s ability to 
manage interest costs also has an impact 
on reported results.

Taking into account the impact of interest 
rate swaps, at 31 December 2014, interest 
rates were fixed on approximately 70% of 
the expected net debt for 2015, and 67%  
for 2016 (87% for 2014 and 79% for 2015  
at 31 December 2013).

The average interest rate on short-term 
borrowings in 2014 was 1.2% (2013: 1.0%).

(a) See the split in fixed and floating-rate interest in the following table.

117

Unilever Annual Report and Accounts 2014Financial statementsNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS  
UNILEVER GROUP CONTINUED

16B. MANAGEMENT OF MARKET RISK CONTINUED

 The following table shows the split in fixed and floating rate interest exposures, taking into account the impact of interest rate swaps 
and cross-currency swaps:

Cash and cash equivalents
Current other financial assets
Current financial liabilities
Non-current financial liabilities

Net debt
Of which:
Fixed rate (weighted average amount of fixing for the following year)
Floating rate 

 € million 
2014

 € million 
2013

 2,151 
 671 
 (5,536)
 (7,186)

2,285
760
(4,010)
(7,491)

 (9,900)

(8,456)

 (7,297)
 (2,603)

(7,764)
(692)

 (9,900)

(8,456)

16C. DERIVATIVES AND HEDGING

The Group does not use derivative financial instruments for speculative purposes. The uses of derivatives and the related values  
of derivatives are summarised in the following table:

31 December 2014
Foreign exchange derivatives

Fair value hedges
Cash flow hedges
Hedges of net investments in foreign operations
Hedge accounting not applied

Cross-currency swaps

Hedge accounting not applied

Interest rate swaps
Fair value hedges
Cash flow hedges
Hedge accounting not applied

Commodity contracts
Cash flow hedges
Hedge accounting not applied

31 December 2013
Foreign exchange derivatives

Fair value hedges
Cash flow hedges
Hedges of net investments in foreign operations
Hedge accounting not applied

Cross-currency swaps

Hedge accounting not applied

Interest rate swaps
Fair value hedges
Cash flow hedges
Hedge accounting not applied

Commodity contracts
Cash flow hedges
Hedge accounting not applied

€ million

Trade 
and other 
receivables

€ million
Other 
current 
financial 
assets

€ million
Trade 
payables 
and other 
liabilities

€ million

Current 
financial 
liabilities

€ million
Non-
current 
financial 
liabilities

 6 
 9 
 – 
 106 

 – 

 – 
 – 
 – 

 – 
 – 

 – 
 28 
 356(a) 
 (225)(a)

 137 

 – 
 – 
 – 

 – 
 – 

 121 

Total assets

 296 

 417 

2
16
–
48

–

–
–
–

16
–

82

Total assets

–
–
4
116

174

–
–
–

–
–

294

376

 (1)
 (3)
 – 
 (44)

 – 

 – 
 (100)
 – 

 (15)
 (1)

 (164)

(6)
(15)
–
(32)

–

–
(41)
–

(2)
–

(96)

 – 
 – 
 (23)
 (196)

 (58)

 – 
 – 
 – 

 – 
 – 

 (277)

Total liabilities

–
–
(69)
(98)

(32)

–
–
–

–
–

(199)

Total liabilities

 – 
 – 
 – 
 – 

 (71)

 (2)
 – 
 – 

 – 
 – 

 (73)

 (514)

–
–
–
–

(100)

–
–
–

–
–

(100)

(395)

€ million

Total

 5 
 34 
 333 
 (359)

 8 
 – 
 (2)
 (100)
 – 

 (15)
 (1)

 (97)

 (97)

(4)
1
(65)
34

42

–
(41)
–

14
–

(19)

(19)

(a) Swaps that hedge the currency risk on intra-group loans and offset €356 million within ‘Hedges of net investments in foreign operations’ are included within 

‘Hedge Accounting not applied’.

118

Unilever Annual Report and Accounts 2014Financial statements 
 
 
16C. DERIVATIVES AND HEDGING CONTINUED

MASTER NETTING OR SIMILAR AGREEMENTS
A number of legal entities within our Group enter into derivative transactions under International Swap and Derivatives Association 
(ISDA) master netting agreements. In general, under such agreements the amounts owed by each counter-party on a single day in 
respect of all transactions outstanding in the same currency are aggregated into a single net amount that is payable by one party to the 
other. In certain circumstances such as when a credit event such as a default occurs, all outstanding transactions under the agreement 
are terminated, the termination value is assessed and only a single net amount is payable in settlement of all transactions.

The ISDA agreements do not meet the criteria for offsetting the positive and negative values in the consolidated balance sheet.
This is because the Group does not have any currently legally enforceable right to offset recognised amounts, between various Group 
and bank affiliates, because the right to offset is enforceable only on the occurrence of future credit events such as a default.

The column ‘Related amounts not set off in the balance sheet – Financial instruments’ shows the netting impact of our ISDA 
agreements, assuming the agreements are respected in the relevant jurisdiction. 

(A) FINANCIAL ASSETS
The following financial assets are subject to offsetting, enforceable master netting arrangements and similar agreements.

€ million

Gross amounts of 
recognised 
financial assets

€ million
Gross amounts of 
recognised 
financial liabilities 
set off in the 
balance sheet

Related amounts not set off  
in the balance sheet

€ million

€ million

€ million

€ million

Net amounts of 
financial assets 
presented in the 
balance sheet

Financial 
instruments

Cash collateral
received

Net amount

 773 

 (356)

 417 

 (246)

 (24)

 147 

376

–

376

(82)

(5)

289

As at 31 December 2014

Derivative financial assets

As at 31 December 2013

Derivative financial assets

(B) FINANCIAL LIABILITIES
The following financial liabilities are subject to offsetting, enforceable master netting arrangements and similar agreements.

€ million

Gross amounts of 
recognised 
financial 
liabilities

€ million
Gross amounts of 
recognised 
financial liabilities 
set off in the 
balance sheet

€ million
Net amounts of 
financial 
liabilities 
presented in the 
balance sheet

Related amounts not set off  
in the balance sheet

€ million

€ million

€ million

Financial 
instruments

Cash collateral 
pledged

Net amount

As at 31 December 2014

Derivative financial liabilities

 870 

 (356) 

 514 

 (246) 

As at 31 December 2013

Derivative financial liabilities

395

–

395

(82)

 – 

–

 268 

313

17. INVESTMENT AND RETURN

CASH AND CASH EQUIVALENTS
Cash and cash equivalents in the balance sheet include deposits, investments in money market funds and highly liquid investments. 
To be classified as cash and cash equivalents, an asset must:
•  be readily convertible into cash; 
•  have an insignificant risk of changes in value; and
•  have a maturity period of three months or less at acquisition.
Cash and cash equivalents in the cash flow statement also include bank overdrafts and are recorded at amortised cost.

OTHER FINANCIAL ASSETS
Other financial assets are first recognised on the trade date. At that point, they are classified as: 
(i)  held-to-maturity investments;
(ii) loans and receivables;
(iii) available-for-sale financial assets; or
(iv) financial assets at fair value through profit or loss. 

119

Unilever Annual Report and Accounts 2014Financial statementsNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS  
UNILEVER GROUP CONTINUED

17. INVESTMENT AND RETURN CONTINUED

(I) HELD-TO-MATURITY INVESTMENTS
These are assets with set cash flows and fixed maturities which Unilever intends to hold to maturity. They are held at cost plus 
interest using the effective interest method, less any impairment.

(II) LOANS AND RECEIVABLES
These are assets with an established payment profile and which are not listed on a recognised stock exchange. They are initially 
recognised at fair value, which is usually the original invoice amount plus any directly related transaction costs. Afterwards, loans 
and receivables are carried at amortised cost, less any impairment.

(III) AVAILABLE-FOR-SALE FINANCIAL ASSETS
Any financial assets not classified as either loans and receivables or financial assets at fair value through profit or loss are 
designated as available-for-sale. They are initially recognised at fair value, usually the original invoice amount plus any directly 
related transaction costs. Afterwards, they are measured at fair value with changes being recognised in equity. When the 
investment is sold or impaired, the accumulated gains and losses are moved from equity to the income statement. Interest and 
dividends from these assets are recognised in the income statement.

(IV) FINANCIAL ASSETS AT FAIR VALUE THROUGH PROFIT OR LOSS
These are derivatives and assets that are held for trading. Related transaction costs are expensed as incurred. Unless they  
form part of a hedging relationship, these assets are held at fair value, with changes being recognised in the income statement.

IMPAIRMENT OF FINANCIAL ASSETS
Each year, the Group assesses whether there is evidence that financial assets are impaired. A significant or prolonged fall in value 
below the cost of an asset generally indicates that an asset may be impaired. If impaired, financial assets are written down to their 
estimated recoverable amount. Impairment losses on assets classified as loans and receivables are recognised in profit and loss. 
When a later event causes the impairment losses to decrease, the reduction in impairment loss is also recognised in profit and loss. 
Impairment losses on assets classified as available-for-sale are recognised by moving the loss accumulated in equity to the income 
statement. Any subsequent recovery in value of an available-for-sale debt security is recognised within profit and loss. However,  
any subsequent recovery in value of an equity security is recognised within equity, and is recorded at amortised cost. 

17A. FINANCIAL ASSETS

The Group’s treasury function aims to protect the Group’s financial investments, while maximising returns. The Group’s cash resources 
and other financial assets are shown below.

Financial assets(a)

Cash and cash equivalents
Cash at bank and in hand
Short-term deposits with maturity of less than three months
Other cash equivalents

Other financial assets

Held-to-maturity investments
Loans and receivables(b)
Available-for-sale financial assets(c)
Financial assets at fair value through profit or loss:

Derivatives
Other

€ million

Current
2014

€ million
Non-
current
2014

€ million

€ million

Total
2014

Current
2013

€ million
Non-
current
2013

 1,390 
 540 
 221 

 2,151 

 17 
 180 
 157 

 296 
 21 

 671 

 – 
 – 
 – 

 – 

 72 
 28 
 514 

 – 
 101

 715

 1,390 
 540 
 221 

 2,151 

 89 
 208 
 671 

 296 
 122

 1,386

834
1,360
91

2,285

72
100
274

294
20

760

–
–
–

–

3
4
486

–
12

505

€ million

Total
2013

834
1,360
91

2,285

75
104
760

294
32

1,265

Total

 2,822 

 715

 3,537 

3,045

505

3,550

(a) For the purposes of notes 15C and 17A, financial assets and liabilities exclude trade and other current receivables and trade payables and other liabilities 

which are covered in notes 13 and 14 respectively.

(b) Current loans and receivables include short-term deposits with banks with maturities of longer than three months.
(c) Current available-for-sale financial assets include government securities and A- or higher rated money and capital market instruments. Non-current 

available-for-sale financial assets predominantly consist of investments in a number of companies and financial institutions in Europe, India and the US, 
including €86 million (2013: €84 million) of assets in a trust to fund benefit obligations in the US (see also note 4B on page 97).

120

Unilever Annual Report and Accounts 2014Financial statements17A. FINANCIAL ASSETS CONTINUED

Cash and cash equivalents reconciliation to the cash flow statement

Cash and cash equivalents per balance sheet
Less: bank overdrafts

Cash and cash equivalents per cash flow statement

€ million
2014

€ million
2013

 2,151 
 (241)

 1,910 

2,285
(241)

2,044

Approximately €1.7 billion (or 81%) of the Group’s cash and cash equivalents are held in foreign subsidiaries which repatriate 
distributable reserves on a regular basis. For most countries this is done through dividends free of tax. In a few countries we face 
cross-border foreign exchange controls and/or other legal restrictions that inhibit our ability to make these balances available in any 
means for general use by the wider business. The amount of cash held in these countries was €452 million (2013: €243 million). The 
cash will generally be invested or held in the relevant country and, given the other capital resources available to the Group, does not 
significantly affect the ability of the Group to meet its cash obligations.

17B. CREDIT RISK

Credit risk is the risk of financial loss to the Group if a customer or counter-party fails to meet its contractual obligations. Additional 
information in relation to credit risk on trade receivables is given in note 13. These risks are generally managed by local controllers. 
Credit risk related to the use of treasury instruments is managed on a Group basis. This risk arises from transactions with financial 
institutions involving cash and cash equivalents, deposits and derivative financial instruments. The maximum exposure to credit risk  
at the reporting date is the carrying value of each class of financial assets. To reduce this risk, Unilever has concentrated its main 
activities with a limited number of counter-parties which have secure credit ratings. Individual risk limits are set for each counter-
party based on financial position, credit rating and past experience. Credit limits and concentration of exposures are actively monitored 
by the Group’s treasury department. Netting agreements are also put in place with Unilever’s principal counter-parties. In the case of  
a default, these arrangements would allow Unilever to net assets and liabilities across transactions with that counter-party. To further 
reduce the Group’s credit exposures on derivative financial instruments, Unilever has collateral agreements with Unilever’s principal 
counter-parties in relation to derivative financial instruments. Under these arrangements, counter-parties are required to deposit 
securities and/or cash as a collateral for their obligations in respect of derivative financial instruments. At 31 December 2014 the 
collateral held by Unilever under such arrangements amounted to €24 million (2013: €9 million), of which €24 million (2013: €5 million) 
was in cash, and €nil (2013: €4 million) was in the form of bond securities. The non-cash collateral has not been recognised as an asset 
in the Group’s balance sheet.

Further details in relation to the Group’s exposure to credit risk are shown in note 13 and note 16A.

18. FINANCIAL INSTRUMENTS FAIR VALUE RISK

The Group is exposed to the risks of changes in fair value of its financial assets and liabilities. The following table summarises the fair 
values and carrying amounts of financial instruments.

Fair values of financial assets and financial liabilities

Financial assets
Cash and cash equivalents
Held-to-maturity investments
Loans and receivables
Available-for-sale financial assets
Financial assets at fair value through profit or loss:

Derivatives
Other 

Financial liabilities
Preference shares
Bank loans and overdrafts
Bonds and other loans
Finance lease creditors
Derivatives
Other financial liabilities

€ million
Fair
value
2014

€ million
Fair
value
2013

€ million
Carrying
amount
2014

€ million
Carrying
amount
2013

 2,151 
 89 
 208 
 671 

 296 
 122 

2,285
75
104
760

294
32

 2,151 
 89 
 208 
 671 

 296 
 122 

2,285
75
104
760

294
32

 3,537 

3,550

 3,537 

3,550

 (108)
 (1,119)
 (11,417)
 (224)
 (350)
 (418)

(114)
(1,067)
(10,162)
(217)
(299)
(269)

 (68)
 (1,114)
 (10,573)
 (199)
 (350)
 (418)

(68)
(1,067)
(9,594)
(204)
(299)
(269)

 (13,636)

(12,128)

 (12,722)

(11,501)

The fair value of trade receivables and payables is considered to be equal to the carrying amount of these items due to their short-term 
nature. The instruments that have a fair value that is different from the carrying amount are classified as Level 2 for both 2013 and 2014.

121

Unilever Annual Report and Accounts 2014Financial statementsNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS  
UNILEVER GROUP CONTINUED

18. FINANCIAL INSTRUMENTS FAIR VALUE RISK CONTINUED

FAIR VALUE HIERARCHY
The fair values shown above have been classified into three categories depending on the inputs used in the valuation technique. 
The categories used are as follows:
•  Level 1: quoted prices for identical instruments;
•  Level 2: directly or indirectly observable market inputs, other than Level 1 inputs; and
•  Level 3: inputs which are not based on observable market data.

For assets and liabilities which are carried at fair value, the classification of fair value calculations by category is summarised below:

€ million

€ million

€ million

€ million

€ million

€ million

Notes

 Level 1
2014

 Level 1
2013

 Level 2
2014

 Level 2
2013

Level 3 
2014

Level 3 
2013

Assets at fair value
Other cash equivalents
Available-for-sale financial assets
Financial assets at fair value  
through profit or loss:

Derivatives(a)
Other

Liabilities at fair value
Derivatives(b)

17A
17A

16C
17A

16C

 – 
 15 

 – 
 119 

–

–
8

–
25

–

 221 
 158 

 417 
 – 

91
276

376
–

(514)

(395)

 – 
 498 

–
476

 – 
 3 

–

–
7

–

(a) Includes €121 million (2013: €82 million) derivatives, reported within trade receivables, that hedge trading activities.
(b) Includes €(164) million (2013: €(96) million) derivatives, reported within trade payables, that hedge trading activities.

€ million
Total fair 
value 
2014

€ million
Total fair 
value 
2013

 221 
 671 

 417 
 122 

91
760

376
32

(514)

(395)

There were no significant changes in classification of fair value of financial assets and financial liabilities since 31 December 2013. 
There were also no significant movements between the fair value hierarchy classifications since 31 December 2013.

The fair value of trade receivables and payables is considered to be equal to the carrying amount of these items due to their  
short-term nature.

Reconciliation of Level 3 fair value measurements of financial assets is given below:

Reconciliation of movements in Level 3 valuations

1 January
Gains and losses recognised in profit and loss
Gains and losses recognised in other comprehensive income
Purchases and new issues
Sales and settlements
Transfers into Level 3
Transfers out of Level 3

31 December

€ million
2014

€ million
2013

 483 
 (3)
 17 
 4 
 – 
 – 
 – 

 501 

506
2
(5)
29
(49)
–
–

483

SIGNIFICANT UNOBSERVABLE INPUTS USED IN LEVEL 3 FAIR VALUES
The only individually material asset valued using Level 3 techniques is a particular unlisted investment with a carrying value at year end  
of €189 million (2013: €190 million). A change in one or more of the inputs to reasonably possible alternative assumptions would not 
change fair value significantly.

CALCULATION OF FAIR VALUES
The fair values of the financial assets and liabilities are defined as the price that would be received to sell an asset or paid to transfer  
a liability in an orderly transaction between market participants at the measurement date. Methods and assumptions used to estimate 
the fair values are consistent with those used in the year ended 31 December 2013.

ASSETS AND LIABILITIES CARRIED AT FAIR VALUE
•  The fair values of quoted investments falling into Level 1 are based on current bid prices. 
•  The fair values of unquoted available-for-sale financial assets are based on recent trades in liquid markets, observable market 

rates, discounted cash flow analysis and statistical modelling techniques such as Monte Carlo simulation. If all significant inputs 
required to fair value an instrument are observable, the instrument is included in Level 2. If one or more of the significant inputs  
is not based on observable market data, the instrument is included in Level 3.

•  Derivatives are valued using valuation techniques with market observable inputs. The models incorporate various inputs including 
the credit quality of counter-parties, foreign exchange spot and forward rates, interest rate curves and forward rate curves of the 
underlying commodities.

•  For listed securities where the market is not liquid, and for unlisted securities, valuation techniques are used. These include the use of 
recent arm’s length transactions, reference to other instruments that are substantially the same and discounted cash flow calculations.

122

Unilever Annual Report and Accounts 2014Financial statements18. FINANCIAL INSTRUMENTS FAIR VALUE RISK CONTINUED 

OTHER FINANCIAL ASSETS AND LIABILITIES (FAIR VALUES FOR DISCLOSURE PURPOSES ONLY)
•  Cash and cash equivalents, trade and other current receivables, bank loans and overdrafts, trade payables and other current 

liabilities have fair values that approximate to their carrying amounts due to their short-term nature.

•  The fair values of preference shares and listed bonds are based on their market value.
•  Non-listed bonds, other loans, bank loans and non-current receivables and payables are based on the net present value of the 

anticipated future cash flows associated with these instruments using rates currently available for debt on similar terms, credit risk 
and remaining maturities.

•  Fair values for finance lease creditors have been assessed by reference to current market rates for comparable leasing arrangements.

POLICIES AND PROCESSES USED IN RELATION TO THE CALCULATION OF LEVEL 3 FAIR VALUES
Assets valued using Level 3 valuation techniques are primarily made up of long-term cash receivables and unlisted investments. 
Valuation techniques used are specific to the circumstances involved. Unlisted investments include €136 million (2013: €132 million)  
of investments within Unilever Ventures Limited. These investments are governed and administered by a dedicated management  
team. The remaining assets in this category are held across several locations and valuations are managed locally, with oversight  
from corporate management. 

19. PROVISIONS

Provisions are recognised where a legal or constructive obligation exists at the balance sheet date, as a result of a past event,  
where the amount of the obligation can be reliably estimated and where the outflow of economic benefit is probable. 

Provisions

Due within one year
Due after one year

Total provisions

€ million

€ million

Movements during 2014

Restructuring

1 January 2014
Income statement: 

Charges
Releases

Utilisation
Currency translation

31 December 2014

 236

 216
 (58)
 (190)
 11 

 215

Legal

 167 

 89 
 (18)
 (12)
 2 

 228 

€ million
2014

€ million
2013

 418 
 916 

379
892

 1,334 

1,271

€ million
Disputed 
indirect taxes

€ million

€ million

Other

Total

 686 

 404
 (328)
 (54)
 (2)

 706

 182 

 47 
 (30)
 (20)
 6 

 185 

 1,271 

 756
 (434)
 (276)
 17

 1,334

The provision for legal includes provisions related to competition cases (see also note 20). 

The provision for disputed indirect taxes is comprised of a number of small disputed items. The largest elements relate to disputes  
with Brazilian authorities. Due to the nature of the disputes, the timing of provision utilisation and any cash outflows is uncertain.  
The majority of disputed items attract an interest charge.

No individual items within the remaining provisions are significant. Unilever expects that the issues relating to these restructuring, 
legal and other provisions will be substantively resolved within five years.

123

Unilever Annual Report and Accounts 2014Financial statements 
 
 
 
 
 
 
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS  
UNILEVER GROUP CONTINUED

20. COMMITMENTS AND CONTINGENT LIABILITIES

Leases are classified as finance leases whenever the terms of the lease transfer substantially all the risks and rewards of 
ownership. All other leases are classified as operating leases.

Assets held under finance leases are initially recognised at the lower of fair value at the date of commencement of the lease and the 
present value of the minimum lease payments. Subsequent to initial recognition, these assets are accounted for in accordance with 
the accounting policy relating to that specific asset. The corresponding liability is included in the balance sheet as a finance lease 
obligation. Lease payments are apportioned between finance costs in the income statement and reduction of the lease obligation  
so as to achieve a constant rate of interest on the remaining balance of the liability. 

Lease payments under operating leases are charged to the income statement on a straight-line basis over the term of the lease.

Contingent liabilities are either possible obligations that will probably not require a transfer of economic benefits, or present 
obligations that may, but probably will not, require a transfer of economic benefits. It is not appropriate to make provisions for 
contingent liabilities, but there is a chance that they will result in an obligation in the future. 

Long-term finance lease commitments 

Buildings(a)
Plant and machinery

The commitments fall due as follows:

Within 1 year
Later than 1 year but not later than 5 years
Later than 5 years

(a) All leased land is classified as operating leases.

€ million
Future
minimum
lease
payments
2014

€ million

€ million

Finance
cost
2014

Present
value
2014

€ million
Future
minimum
lease
payments
2013

€ million

€ million

Finance
cost
2013

Present
value
2013

 283 
 22 

 305 

 25 
 108 
 172 

 305 

 102 
 4 

 106 

 12 
 36
 58 

 106 

 181 
 18 

 199 

 13 
 72 
 114

 199

290
22

312

25
107
180

312

103
5

108

10
36
62

108

187
17

204

15
71
118

204

The table below shows the net book value of property, plant and equipment under a number of finance lease agreements.

Net book value 

Cost
Accumulated depreciation 

31 December 2014

Cost
Accumulated depreciation 

31 December 2013

€ million

Buildings

€ million
Plant and
equipment

 218 
(69)

 149 

211
(57)

154

 148 
(124) 

 24 

141
(119)

22

€ million

Total

 366 
(193)

 173 

352
(176)

176

The Group has sublet part of the leased properties under finance leases. Future minimum sublease payments of €38 million 
(2013: €30 million) are expected to be received.

Long-term operating lease commitments

Land and buildings
Plant and machinery

Operating lease and other commitments fall due as follows:

Within 1 year
Later than 1 year but not later than 5 years
Later than 5 years

124

€ million
2014

€ million
2013

 1,903 
 424 

 2,327

€ million
Other
commit-
ments
2014

 1,034
 950
 41

 2,025

1,328
459

1,787

€ million
Other
commit-
ments
2013

906
778
25

1,709

€ million

€ million

Operating
leases
2014

Operating
leases
2013

 390
 1,171
 766

 2,327

335
913
539

1,787

Unilever Annual Report and Accounts 2014Financial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
20. COMMITMENTS AND CONTINGENT LIABILITIES CONTINUED

The Group has sublet part of the leased properties under operating leases. Future minimum sublease payments of €7 million 
(2013: €12 million) are expected to be received.

Other commitments principally comprise commitments under contracts to purchase materials and services. They do not include 
commitments for capital expenditure, which are reported in note 10 on page 105.

Contingent liabilities arise in respect of litigation against group companies, investigations by competition, regulatory and fiscal 
authorities and obligations arising under environmental legislation. The estimated total of such contingent liabilities at  
31 December 2014 was €1,406 million (2013: €719 million) of which €1,250 million (2013: €561 million) represents the maximum 
exposure related to assessments in Brazil regarding a local corporate reorganisation in 2001, as explained further below. The Group 
does not believe that any of these contingent liabilities will result in a material loss.

LEGAL PROCEEDINGS 
The Group is involved from time to time in legal and arbitration proceedings arising in the ordinary course of business.

As previously disclosed, along with other consumer products companies and retail customers, Unilever is involved in a number of ongoing 
investigations by national competition authorities. These proceedings and investigations are at various stages and concern a variety of 
product markets. In the second half of 2013 Unilever recognised provisions of €120 million related to these cases, disclosed within 
non-core items. In the second half of 2014 these provisions were increased by a further €30 million.

Ongoing compliance with competition laws is of key importance to Unilever. It is Unilever’s policy to co-operate fully with competition 
authorities whenever questions or issues arise. In addition, the Group continues to reinforce and enhance our internal competition law 
compliance programme on an ongoing basis. As disclosed above, where specific issues arise provisions are made and contingent 
liabilities disclosed to the extent appropriate. 

During 2004 in Brazil, and in common with many other businesses operating in that country, one of our Brazilian subsidiaries received a 
notice of infringement from the Federal Revenue Service. The notice alleges that a 2001 reorganisation of our local corporate structure 
was undertaken without valid business purpose. The 2001 reorganisation was comparable with restructurings done by many companies 
in Brazil. The original dispute was resolved in the courts in the Group’s favour. However, in 2013 a new assessment was raised in respect of 
a similar matter. Additionally, during the course of 2014 another notice of infringement was issued based on the same grounds argued in 
the previous assessments. The Group believes that the likelihood of a successful challenge by the tax authorities is low, however, there can 
be no guarantee of success in court. 

In many markets, there is a high degree of complexity involved in the local tax regimes. In common with other businesses operating in this 
environment, the Group is required to exercise judgement in the assessment of any potential exposures in these areas. Where appropriate, 
the Group will make provisions or disclose contingencies in accordance with the relevant accounting principles.

21. ACQUISITIONS AND DISPOSALS

Business combinations are accounted for using the acquisition accounting method as at the acquisition date, which is the date at 
which control is transferred to the Group. 

Goodwill is measured at the acquisition date as the fair value of consideration transferred, plus non-controlling interests and the fair 
value of any previously held equity interests less the net recognised amount (which is generally fair value) of the identifiable assets 
and liabilities assumed. Consideration transferred does not include amounts related to settlement of pre-existing relationships. 
Such amounts are generally recognised in net profit. 

Transaction costs are expensed as incurred, other than those incurred in relation to the issue of debt or equity securities. Any contingent 
consideration payable is measured at fair value at the acquisition date. Subsequent changes in the fair value of contingent 
consideration are recognised in net profit.

Changes in ownership that do not result in a change of control are accounted for as equity transactions and therefore do not have 
any impact on goodwill. The difference between consideration and the non-controlling share of net assets acquired is recognised 
within equity. 

2014 
On 16 January 2014 the Group signed an agreement to sell its Royal pasta brand in the Philippines to RFM Corporation, for  
US $48 million.

On 7 March 2014 the Group acquired a 55% equity stake in the Qinyuan Group, a leading Chinese water purification business for an 
undisclosed amount.

On 1 April 2014 the Group completed the sale of its meat snacks business, including the Bifi and Peperami brands, to Jack Link’s  
for an undisclosed amount.

125

Unilever Annual Report and Accounts 2014Financial statementsNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS  
UNILEVER GROUP CONTINUED

21. ACQUISITIONS AND DISPOSALS CONTINUED

On 30 June 2014 the Group completed the sale of its global Ragu and Bertolli pasta sauce business to Mizkan Group for a total cash 
consideration of approximately US $2.15 billion. 

On 10 July 2014 the Group sold its Slim.Fast brand to Kainos Capital for an undisclosed amount. Unilever will retain a minority stake in 
the business. 

On 2 December 2014 the Group acquired Talenti Gelato & Sorbetto for an undisclosed amount.

On 22 December 2014 the Group announced the purchase of the Camay brand globally and the Zest brand outside of North America and 
the Caribbean from The Procter & Gamble Company. The transaction, for an undisclosed amount, is expected to close during the first 
half of 2015 subject to necessary regulatory approvals.

2013 
On 3 January 2013 the Group announced that it has signed a definitive agreement to sell its global Skippy business to Hormel Foods  
for a total cash consideration of approximately US $700 million. The transaction completed on 31 January 2013, excluding the portion 
operated out of China, which completed on 26 November 2013.

On 8 April 2013 Unilever Czech Republic signed an agreement to acquire the SAVO and other consumer brands from Bochemie.  
This completed on 1 July 2013. 

On 26 July 2013 Unilever signed an agreement to sell its Unipro bakery & industrial oils business in Turkey to AAK for an undisclosed 
sum. This completed on 2 September 2013.

On 6 September 2013 Unilever announced that it has entered into a definitive agreement to acquire T2, a premium Australian tea 
business, for an undisclosed amount. This completed on 3 October 2013.

On 1 October 2013 the Group completed the sale of its Wish-Bone and Western dressings brands to Pinnacle Foods Inc. for a total cash 
consideration of approximately US $580 million.

On 19 November 2013 Unilever signed an agreement for the sale of its Soft & Beautiful, TCB and Pro-Line Comb-Thru brands to 
Strength of Nature for an undisclosed amount. The sale excludes TCB’s business in Africa.

The table below shows the impact of all disposals during the year on the Group. The results of disposed businesses are included in the 
consolidated financial statements up to their date of disposal:

Disposals

Goodwill and intangible assets
Other non-current assets
Current assets
Trade creditors and other payables

Net assets sold
(Gain)/loss on recycling of currency retranslation on disposal
Profit on sale attributable to Unilever

Consideration

Cash
Cash balances of businesses sold
Financial assets, cash deposits and financial liabilities of businesses sold
Non-cash items and deferred consideration

€ million
2014

€ million
2013

€ million
2012

 229 
 106 
 50 
 (5)

 380
 (76)
 1,392 

 1,696 

 1,727 
 (4)
 – 
 (27)

189
43
59
(8)

283
–
733

1,016

1,030
–
–
(14)

29
35
38
(2)

100
–
117

217

229 
–
(9)
(3)

The following table sets out the effect of acquisitions in 2014, 2013 and 2012 on the consolidated balance sheet. The fair values currently 
established for all acquisitions made in 2014 are provisional. The goodwill arising on these transactions has been capitalised and is subject 
to an annual review for impairment (or more frequently if necessary) in accordance with our accounting policies as set out in note 9 on 
page 103. Any impairment is charged to the income statement as it arises. Detailed information relating to goodwill is given in note 9 on 
pages 103 to 105.

Acquisitions

Net assets acquired
Goodwill arising in subsidiaries

Consideration

126

€ million
2014

€ million
2013

€ million
2012

 240 
 184 

 424 

55
62

117

10
10

20

Unilever Annual Report and Accounts 2014Financial statements 
 
 
 
22. ASSETS AND LIABILITIES HELD FOR SALE

Non-current assets and groups of assets and liabilities which comprise disposal groups are classified as ‘held for sale’ when all of 
the following criteria are met: a decision has been made to sell; the assets are available for sale immediately; the assets are being 
actively marketed; and a sale has been agreed or is expected to be concluded within 12 months of the balance sheet date. 

Immediately prior to classification as held for sale, the assets or groups of assets are remeasured in accordance with the Group’s 
accounting policies. Subsequently, assets and disposal groups classified as held for sale are valued at the lower of book value or  
fair value less disposal costs. Assets held for sale are not depreciated. 

Groups of assets held for sale
Goodwill and intangibles
Property, plant and equipment
Inventories
Trade and other receivables
Other

Non-current assets held for sale

Property, plant and equipment

Liabilities held for sale

Liabilities associated with assets held for sale

23. RELATED PARTY TRANSACTIONS

€ million
2014

€ million
2013

 12
4
1
1
 5 

23 

 24

1

3
24
1
1
3

32

60

4

A related party is a person or entity that is related to the Group. These include both people and entities that have, or are subject to, 
the influence or control of the Group. 

The following related party balances existed with associate or joint venture businesses at 31 December:

Related party balances

Trading and other balances due from joint ventures
Trading and other balances due from/(to) associates

€ million
2014

€ million
2013

 105 
 – 

130
–

JOINT VENTURES
Sales by Unilever group companies to Unilever Jerónimo Martins and Pepsi Lipton joint ventures were €106 million and €51 million in 
2014 (2013: €92 million and €51 million) respectively. Sales from Unilever Jerónimo Martins and from Pepsi Lipton joint ventures to 
Unilever group companies were €46 million and €54 million in 2014 (2013: €43 million and €52 million) respectively. Balances owed by/
(to) Unilever Jerónimo Martins and Pepsi Lipton joint ventures at 31 December 2014 were €112 million and €(6) million (2013: €117 million 
and €(4) million) respectively.

ASSOCIATES
Langholm Capital Partners invests in private European companies with above-average longer-term growth prospects. Langholm 
Capital II was launched in 2009. Unilever has invested €35 million in Langholm II, with an outstanding commitment at the end of 2014  
of €40 million (2013: €42 million).

127

Unilever Annual Report and Accounts 2014Financial statements 
 
 
 
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS  
UNILEVER GROUP CONTINUED

24. PURCHASE OF ESTATE SHARES CONVERTIBLE TO UNILEVER PLC SHARES IN 2038

The first Viscount Leverhulme was the founder of the company which became Unilever PLC. When he died in 1925, he left in his will  
a large number of PLC shares in various trusts. When the will trusts were varied in 1983, the interests of the beneficiaries of his will 
were also preserved. Four classes of special shares were created in Margarine Union (1930) Limited, a subsidiary of PLC.

One of these classes of shares (‘Estate shares’) has rights that enable it to be converted at the end of the year 2038 to 70,875,000 
Unilever PLC ordinary shares. Before this date, these shares have no rights to dividends nor do they allow early conversion. There  
are 20,000 Estate shares with a nominal value of £0.01 each.

On 19 May 2014, Unilever PLC purchased all of the Estate shares for a cash consideration of £715 million plus transaction costs. The 
resulting loss of €880 million, being the difference between the nominal value and the amount paid, has been recorded in retained 
earnings. Unilever intends to cancel these shares.

25. REMUNERATION OF AUDITORS

This note includes all amounts paid to the Group’s auditors, whether in relation to their audit of the Group or otherwise. 

Following a competitive tender process KPMG LLP and KPMG Accountants N.V. (together referred to as “KPMG”) were appointed as the 
Group’s auditor for the year ended 31 December 2014 at the Annual General Meetings on 14 May 2014. PricewaterhouseCoopers LLP 
and PricewaterhouseCoopers Accountants N.V. (together referred to as “PricewaterhouseCoopers”) served as Group auditor for the 
years ended 31 December 2013 and 2012. Remuneration of the Group’s auditor in respect of 2014 was payable to KPMG while in respect 
of 2013 and 2012 remuneration was payable to PricewaterhouseCoopers.

During the year the Group (including its subsidiaries) obtained the following services from the Group auditor and its associates:

Fees payable to the Group’s auditor for the audit of the consolidated and parent  
company accounts of Unilever N.V. and Unilever PLC(a)
Fees payable to the Group’s auditor for the audit of accounts of subsidiaries of  
Unilever N.V. and Unilever PLC pursuant to legislation(b)

Total statutory audit fees(c)

Audit-related assurance services
Other taxation advisory services
Services relating to corporate finance transactions
Other assurance services
All other non-audit services

€ million
2014

€ million
2013

€ million
2012

5 

9 

14 

–(d)
–(d)
–
–(d)
–(d)

6

10

16

3
1
–
–
1

7

11

18

2
1
–
–
–

(a) Of which: 
  €1 million was payable to KPMG Accountants N.V. (PricewaterhouseCoopers Accountants N.V. 2013: €1 million; and 2012: €1 million) and €4 million was 

payable to KPMG LLP (PricewaterhouseCoopers LLP 2013 €5 million; 2012: €6 million).

(b) Comprises fees payable to the KPMG network of independent member firms affiliated with KPMG International Cooperative for audit work on statutory 
financial statements and Group reporting returns of subsidiary companies in 2014 (2013 and 2012: PricewaterhouseCoopers International Limited).

(c) Amount payable to KPMG in respect of services supplied to associated pension schemes was less than €1 million individually and in aggregate 

(PricewaterhouseCoopers 2013: €1 million; and 2012: €1 million).

(d) Amounts paid in relation to each type of service are less than €1 million individually and in aggregate.

26. EVENTS AFTER THE BALANCE SHEET DATE

Where events occurring after the balance sheet date provide evidence of conditions that existed at the end of the reporting period, 
the impact of these events is adjusted within the financial statements. Otherwise, events after the balance sheet date of a material 
size or nature are disclosed below. 

On 20 January 2015 Unilever announced a quarterly dividend with the 2014 fourth quarter results of €0.2850 per NV ordinary share and 
£0.2177 per PLC ordinary share.

On 3 February 2015 Unilever issued a €750 million 0.50% fixed rate bond which will mature in seven years.

128

Unilever Annual Report and Accounts 2014Financial statements 
 
27. PRINCIPAL GROUP COMPANIES  
AND NON-CURRENT INVESTMENTS  
AS AT 31 DECEMBER 2014

The companies listed below and on page 130 are those which,  
in the opinion of the Directors, principally affect the amount  
of profit and assets shown in the Unilever Group financial 
statements. The Directors consider that those companies not 
listed are not significant in relation to Unilever as a whole.

Full information as required by Articles 2:379 and 2:414 of 
the Dutch Civil Code has been filed by Unilever N.V. with the 
Commercial Registry in Rotterdam. In this filing a list of Dutch 
companies has been included for which NV has issued a 
declaration of assumption of liability in accordance with Article 
2:403 of the Dutch Civil Code.

Particulars of PLC group companies and other significant 
holdings as required by the UK Companies Act 2006 will be 
annexed to the next Annual Return of Unilever PLC.

Unless otherwise indicated, the companies are incorporated and 
principally operate in the countries under which they are shown.

The aggregate percentage of equity capital directly or indirectly 
held by NV or PLC is shown in the margin, except where it is 100%. 
All these percentages are rounded to the nearest whole number.

The percentages of Unilever’s shareholdings held either directly 
or indirectly by NV and PLC are identified in the tables according 
to the following code:

NV 100%
PLC 100%
NV 55%; PLC 45%
NV 65%; PLC 35%
NV 15%; PLC 85%
NV 12%; PLC 88%
NV 64%; PLC 36%
NV 66%; PLC 34%
NV 6%; PLC 94%

a
b
c
d
e
f
g
h
i

Due to the inclusion of certain partnerships in the consolidated 
group financial statements of Unilever, para 264(b) of the German 
trade law grants an exemption from the duty to prepare individual 
statutory financial statements and management reports in 
accordance with the requirements for limited liability companies 
and to have these audited and published.

GROUP COMPANIES

%

Argentina
Unilever de Argentina S.A.

Australia
Unilever Australia Ltd.

Belgium
Unilever Belgium NV/SA

Brazil
Unilever Brasil Ltda.

Canada
Unilever Canada Inc.

Ownership

d

b

a

d

d

%

Chile
Unilever Chile SA

China
Unilever Services (He Fei) Co Limited

France
Unilever France

99

Germany
Maizena Grundstücksverwaltung

GmbH & Co. OHG

Pfanni GmbH & Co. OHG Stavenhagen
Unilever Deutschland GmbH
Unilever Deutschland Holding GmbH
Unilever Deutschland Immobilien Leasing 

GmbH & Co. OHG

Unilever Deutschland Produktions GmbH & Co. OHG
Unilever Deutschland IPR GmbH & Co. OHG

67

85

Greece
Elais Unilever Hellas SA

India
Hindustan Unilever Ltd.(i)

Indonesia
P.T. Unilever Indonesia Tbk

Italy
Unilever Italy Holdings Srl

Japan
Unilever Japan K.K.

Mexico
Unilever de México S. de R.L. de C.V.

The Netherlands
Mixhold B.V.
Unilever Finance International B.V.
Unilever N.V.(ii)
Unilever Nederland B.V.
UNUS Holding B.V.

Poland
Unilever Polska S.A.

Russia
OOO Unilever Rus

Singapore 
Unilever Asia Private Limited

South Africa
Unilever South Africa (Pty) Limited

74

Spain 
Unilever España S.A.

Sweden
Unilever Sverige AB

Switzerland 
Unilever Americas Supply Chain Company AG
Unilever Finance International AG
Unilever Supply Chain Company AG
Unilever Schweiz GmbH

Thailand
Unilever Thai Trading Ltd.

Turkey
Unilever Sanayi ve Ticaret Türk A.S,.

99

Ownership

d

a

d

g
d
d
d

h
d
d

a

b

d

a

a

d

d
a

a
c

b

f

a

e

a

a

a
a
a
a

d

d

(i) As at 31 December 2014 Unilever PLC directly held 1,114,370,148 INR 1.00 

ordinary shares of Hindustan Unilever Limited.
(ii) See ‘Basis of consolidation’ in note 1 on page 88.

129

Unilever Annual Report and Accounts 2014Financial statements 
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS  
UNILEVER GROUP CONTINUED

27. PRINCIPAL GROUP COMPANIES  
AND NON-CURRENT INVESTMENTS CONTINUED 

%

Ownership

United Kingdom 
Unilever UK Ltd.
Unilever PLC(ii)
Unilever U.K. Holdings Ltd.
Unilever UK & CN Holdings Ltd.

United States of America 
Alberto – Culver USA, Inc.
Conopco, Inc.
Unilever Capital Corporation
Unilever United States, Inc.

(ii) See ‘Basis of consolidation’ in note 1 on page 88.

Joint ventures

%

55

50

Portugal
Unilever Jerónimo Martins, Lda

United States of America 
Pepsi/Lipton Partnership

i

b
b

c
c
c
c

Ownership

b

c

In addition, we have revenues either from our own operations 
or otherwise in the following locations: Albania, Algeria, Andorra, 
Angola, Antigua, Armenia, Austria, Azerbaijan, Bahamas, Bahrain, 
Bangladesh, Barbados, Belarus, Belize, Benin, Bolivia, Bosnia and 
Herzegovina, Botswana, Brunei, Bulgaria, Burkina Faso, Burundi, 
Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, 
Colombia, Comoros, Congo, Costa Rica, Côte d’Ivoire, Croatia, Cuba, 
Cyprus, Czech Republic, Democratic Republic of Congo, Denmark, 
Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El 
Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, 
French Guiana, Gabon, Gambia, Georgia, Ghana, Grenada, 
Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, 
Honduras, Hong Kong, Hungary, Iceland, Iran, Iraq, Ireland, Israel, 
Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, 
Lao People’s Democratic Republic, Latvia, Lebanon, Lesotho, 
Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao, 
Macedonia, Madagascar, Malawi, Malaysia, Mali, Malta, Martinique, 
Mauritania, Mauritius, Micronesia (Federated States of), Moldova 
(Republic of), Monaco, Mongolia, Montenegro, Morocco, 
Mozambique, Myanmar, Namibia, Nepal, New Zealand, Nicaragua, 
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Palestine, Panama, 
Papua New Guinea, Paraguay, Peru, Philippines, Portugal, Qatar, 
Romania, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent 
and the Grenadines, Samoa, San Marino, Saudi Arabia, Senegal, 
Serbia, Seychelles, Sierra Leone, Slovakia, Slovenia, Solomon 
Islands, Somalia, South Korea, South Sudan, Sri Lanka, Sudan, 
Suriname, Swaziland, Syria, Taiwan, Tajikistan, Tanzania, Timor-
Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, 
Uganda, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, 
Vanuatu, Venezuela, Vietnam, Yemen, Zambia and Zimbabwe.

130

Unilever Annual Report and Accounts 2014Financial statements 
COMPANY ACCOUNTS  
UNILEVER N.V.

BALANCE SHEET  
AS AT 31 DECEMBER

Intangible assets
Investments in subsidiaries
Debtors due after more than one year

Total non-current assets

Debtors due within one year
Deferred taxation
Cash at bank and in hand

Total current assets
Liabilities due within one year

Net current assets/(liabilities)

Total assets less current liabilities

Liabilities due after more than one year

Provisions for liabilities and charges (excluding pensions and similar obligations)

Net pension liability

Capital and reserves

Called up share capital 
Share premium account
Legal reserves
Other reserves
Profit retained

Total capital employed

PROFIT AND LOSS ACCOUNT  
FOR THE YEAR ENDED 31 DECEMBER

Income from fixed investments after taxation
Other income and expenses

Profit for the year

€ million
2014

€ million
2013

1,217
29,240
782

31,239

4,462
–
5

1,311
28,381
–

29,692

4,960
19
3

4,467
(26,181)

4,982
(24,561)

(21,714)

(19,579)

9,525

10,113

864

75

117

8,469

275
20
16
(3,325)
11,483

1,865

97

100

8,051

275
20
16
(3,237)
10,977 

9,525

10,113

€ million
2014

€ million
2013

2,064
157

2,221

1,558
124

1,682

For the information required by Article 2:392 of the Dutch Civil Code, refer to pages 135 and 136. Pages 132 to 134 are part of the notes 
to the Unilever N.V. company accounts.

The company accounts of Unilever N.V. are included in the consolidated accounts of the Unilever Group. Therefore, and in accordance  
with Article 2:402 of the Dutch Civil Code, the profit and loss account only reflects the income from fixed investments after taxation and 
other income and expenses after taxes. Under the terms of Financial Reporting Standard 1 (revised 1996) ‘Cash Flow Statements’ (FRS 1)  
a cash flow statement is not included, as the cash flows are included in the consolidated cash flow statement of Unilever Group.

131

Unilever Annual Report and Accounts 2014Financial statements 
 
 
 
NOTES TO THE COMPANY ACCOUNTS  
UNILEVER N.V.

ACCOUNTING INFORMATION AND POLICIES

BASIS OF PREPARATION
The company accounts of Unilever N.V. comply in all material 
respects with legislation in the Netherlands. As allowed by Article 
2:362.1 of the Dutch Civil Code, the company accounts are 
prepared in accordance with United Kingdom accounting 
standards, unless such standards conflict with the Civil Code in 
the Netherlands which would in such case prevail.

The accounts are prepared under the historical cost convention 
unless otherwise indicated, in accordance with the accounting 
policies set out below which have been consistently applied.

ADOPTION OF FRS 101 IN 2015
In 2012, the FRC, being the standard setting body in the UK, 
published FRS 101 ‘Reduced Disclosure Framework’ which is 
available to qualifying entities that prepare their annual report 
and accounts under EU adopted IFRS (International Financial 
Reporting Standards). This outlines a reduced disclosure 
framework available to qualifying entities and all UK entities will 
be required to adopt this or an alternative standard in 2015.

Unilever N.V. intends to prepare its accounts under FRS 101 for 
the first time in 2015. The consolidated accounts for the Group will 
continue to be prepared under full IFRS. The Board considers that 
it is in the best interests of the Group for Unilever N.V. to adopt 
FRS 101 ‘Reduced Disclosure Framework’.

A shareholder or shareholders holding in aggregate 5% or more 
of the total allotted shares in Unilever N.V. may serve objections to 
the use of the disclosure exemptions on Unilever N.V., in writing, 
to its registered office (Weena 455, PO Box 760, 3000 DK 
Rotterdam, The Netherlands) not later than 30 June 2015 and,  
if so received, Unilever N.V. may not use these disclosure 
exemptions.

ACCOUNTING POLICIES
The principal accounting policies are as follows:

INTANGIBLE ASSETS
Intangible assets are amortised in the profit and loss account over 
their expected useful lives of up to a maximum of 20 years. These 
assets are held at cost less accumulated amortisation. They are 
subject to review for impairment in accordance with United 
Kingdom Financial Reporting Standard 11 ‘Impairment of Fixed 
Assets and Goodwill’ (FRS 11). Any impairment is charged to the 
profit and loss account as it arises.

INVESTMENTS IN SUBSIDIARIES
Shares in group companies are stated at cost less any amounts 
written off to reflect a permanent impairment. Any impairment 
is charged to the profit and loss account as it arises. In 
accordance with Article 2:385.5 of the Dutch Civil Code, Unilever 
N.V. shares held by Unilever N.V. subsidiaries are deducted from 
the carrying value of those subsidiaries. This differs from the 
accounting treatment under UK GAAP, which would require these 
amounts to be included within investments in subsidiaries.

FINANCIAL INSTRUMENTS
NV accounting policies under United Kingdom generally accepted 
accounting principles (UK GAAP) namely FRS 25 ‘Financial 
Instruments: Presentation’, FRS 26 ‘Financial Instruments: 
Measurement’ and FRS 29 ‘Financial Instruments: Disclosures’ 
are the same as the Unilever Group’s accounting policies under 
IFRS namely IAS 32 ‘Financial Instruments: Presentation’, IAS 39 
‘Financial Instruments: Recognition and Measurement’ and 
IFRS 7: ‘Financial Instruments: Disclosures’. 

132

The policies are set out under the heading ‘Capital and funding’  
in note 15 to the consolidated accounts on pages 109 and 110.  
NV is taking advantage of the exemption for not providing all the 
financial instruments disclosures, because IFRS 7 disclosures 
are given in note 15 to note 18 to the consolidated accounts on 
pages 109 to 123. 

DEFERRED TAXATION
Full provision is made for deferred taxation on all significant 
timing differences arising from the recognition of items for 
taxation purposes in different periods from those in which they 
are included in NV accounts. Full provision is made at the rates  
of tax prevailing at the year end unless future rates have been 
enacted or substantively enacted. Deferred tax assets and 
liabilities have not been discounted.

OWN SHARES HELD 
Own shares held by NV are accounted for in accordance with  
Dutch law and UK GAAP, namely FRS 25 ‘Financial Instruments: 
Presentation’. All differences between the purchase price of the 
shares held to satisfy options granted and the proceeds received 
for the shares, whether on exercise or lapse, are charged to other 
reserves. In respect to option plans, disclosures are given in note 
4C to the consolidated accounts on pages 98 and 99.

RETIREMENT BENEFITS
Unilever N.V. has accounted for pensions and similar benefits 
under the United Kingdom Financial Reporting Standard 17 
‘Retirement benefits’ (FRS 17). The operating and financing costs 
of defined benefit plans are recognised separately in the profit 
and loss account; service costs are systematically spread over 
the service lives of employees, and financing costs are recognised 
in the periods in which they arise. Variations from expected costs, 
arising from the experience of the plans or changes in actuarial 
assumptions, are recognised immediately in equity. The costs of 
individual events such as past service benefit enhancements, 
settlements and curtailments are recognised immediately in the 
profit and loss account. The liabilities and, where applicable, the 
assets of defined benefit plans are recognised at fair value in the 
balance sheet. The charges to the profit and loss account for 
defined contribution plans are NV contributions payable and 
the assets of such plans are not included in NV’s balance sheet.

DIVIDENDS
Under Financial Reporting Standard 21 ‘Events after the Balance 
Sheet Date’ (FRS 21), proposed dividends do not meet the 
definition of a liability until such time as they have been approved 
by shareholders at the Annual General Meeting. Therefore, we do 
not recognise a liability in any period for dividends that have been 
proposed but will not be approved until after the balance sheet 
date. This holds for external dividends as well as intra-group 
dividends paid to the parent company.

TAXATION
Unilever N.V. together with certain of its subsidiaries, is part of a 
tax group for Dutch corporate income tax purposes. Unilever N.V. 
is the head of the fiscal unity. The members of the fiscal unity are 
jointly and severally liable for any taxes payable by this group. The 
external payable to or receivable from the Dutch Tax Authorities, 
is only included in the books of Unilever N.V. and this amount 
relates to the fiscal unity comprising all entities except for 
Unilever Nederland Holdings B.V., Univest Company B.V. and 
Unilever Insurances N.V. The amounts for the other entities are 
settled between Unilever N.V. and these entities via intercompany 
transactions.

Unilever Annual Report and Accounts 2014Financial statementsPROVISIONS
Provisions are recognised where a legal or constructive obligation 
exists at the balance sheet date, as a result of a past event, where 
the amount of the obligation can be reliably estimated and where 
the outflow of economic benefit is probable. Provisions are 
measured on the basis of the best estimate of the amounts 
required to settle the obligations at the balance sheet date. Unless 
indicated otherwise, provisions are stated at the face value of the 
expenditure expected to be required to settle the obligations.

FINANCIAL GUARANTEES
Where the Company enters into financial guarantee contracts to 
guarantee the indebtedness of other companies within its group, 
the company considers these to be insurance arrangements and 
accounts for them as such. In this respect, the Company treats the 
guarantee contract as a contingent liability until such time as it 
becomes probable that the Company will be required to make a 
payment under the guarantee.

INTANGIBLE ASSETS

1 January
Additions(a)
Decreases(a)
Amortisation

31 December

€ million
2014

€ million
2013

1,311
109
(108)
(95)

1,217

1,010
398
–
(97)

1,311

CASH AT BANK AND IN HAND
There was no cash at bank and in hand for which payment notice 
was required at either 31 December 2014 or 31 December 2013.

LIABILITIES

Due within one year:
Other amounts owed to group companies(d)
Loans from group companies(d)
Bonds and other loans
Taxation and social security
Other

Due after more than one year:
Bonds and other loans
Accruals and deferred income
Preference shares

€ million
2014

€ million
2013

20,423
1,775
3,777
–
206

21,593
1,753
1,044
15
156

26,181

24,561

789
7
68

864

1,780
17
68

1,865

(d) Amounts owed to group companies include balances with several group 
companies which are interest bearing at market interest rates and are 
unsecured and repayable on demand.

Creditors due after five years amount to €68 million 
(2013: €68 million) (Article 2:375.2 of the Dutch Civil Code).

(a) The increase and decrease in intangible assets relates to the transfer of the 

economic ownership of trademark rights.

CAPITAL AND RESERVES

INVESTMENTS IN SUBSIDIARIES

1 January
Additions(b)
Decreases

31 December

€ million
2014

€ million
2013

28,381
859
– 

28,400
10
(29)

29,240

28,381

(b)  The increase relates to the investment in shares in a group company. 

In respect to the list of group companies, disclosures are given in note  
27 to the consolidated accounts on pages 129 and 130.

DEBTORS

Due within one year:
Loans to group companies(c)
Other amounts owed by group companies(c)
Other
Taxation

Due after more than one year:
Loans to group companies(c)

€ million
2014

€ million
2013

3,801
548
78
35

4,462

782

782

3,120
1,754
86
–

4,960

–

–

(c) Amounts owed by group companies include balances with several group 
companies which are interest bearing at market interest rates and are 
unsecured and repayable on demand. 

Company accounts Unilever N.V. 
Unilever Group: shareholders’ equity

€ million
2014

€ million
2013

8,469
13,651

8,051
14,344

The equity of Unilever Group €13,651 million (2013: €14,344 million) 
includes the equity of the parent Unilever N.V. €8,469 million 
(2013: €8,051 million), the equity of parent Unilever PLC 
£1,247 million (2013: £2,065 million). The remaining difference 
arises from recognising investments in subsidiaries in the NV 
accounts at cost less any amounts written off to reflect a 
permanent impairment, not eliminating intra-group balances and 
transactions and not performing other consolidation procedures 
which are performed for the Unilever Group financial statements.

ORDINARY SHARE CAPITAL
The called up share capital amounting to €275 million consists  
of 1,714,727,700 NV ordinary shares and 2,400 NV ordinary special 
shares. These special shares numbered 1 to 2,400 are held by  
a subsidiary of NV and a subsidiary of PLC, each holding 50%. 
Further details are given in note 15A to the consolidated accounts 
on page 110. 153,681,322 (2013: 152,979,295) of the ordinary 
shares are held by Unilever N.V. (see disclosure ‘Other reserves’) 
and 247,675 (2013: 48,171) ordinary shares are held by other  
group companies. 

SHARE PREMIUM ACCOUNT
The share premium shown in the balance sheet is not available 
for the issue of bonus shares and for repayment without incurring 
withholding tax payable by Unilever N.V. 

133

Unilever Annual Report and Accounts 2014Financial statements 
 
 
 
 
 
 
 
CONTINGENT LIABILITIES
NV has issued joint and several liability undertakings, as defined 
in Article 2:403 of the Dutch Civil Code, for almost all Dutch group 
companies. These written undertakings have been filed with the 
office of the Company Registry in whose area of jurisdiction the 
group company concerned has its registered office.

Contingent liabilities are not expected to give rise to any material 
loss. They include guarantees given for group companies and joint 
guarantees with Unilever PLC and Unilever United States, relating 
to the long-term debt and commercial paper issued by Unilever 
PLC and/or Unilever Capital Corporation Inc. The fair value of such 
guarantees was not significant in either 2014 or 2013. The guarantees 
issued to other companies were immaterial.

REMUNERATION OF THE AUDITORS
For details of the remuneration of the auditors please refer to 
note 25 on page 128.

PROFIT FOR THE YEAR

€ million
2014

€ million
2013

Company accounts Unilever N.V.

2,221

Unilever Group excluding non-controlling interest

5,171

1,682

4,842

The net profit of Unilever Group of €5,171 million (2013: €4,842 
million) includes the net profit of parent Unilever N.V. €2,221 million 
(2013: €1,682 million) and the net profit of parent Unilever PLC 
£1,093 million (2013: £1,183 million). The remaining difference arises 
from the recognition in NV’s accounts of investments in subsidiaries 
at cost less any amounts written off to reflect a permanent 
impairment, intra-group balances and transactions are not 
eliminated and other consolidated procedures are not performed.

DIRECTORS’ REMUNERATION
Information about the remuneration of Directors is given in the 
tables noted as audited in the Directors’ Remuneration Report 
on pages 62 to 77, incorporated and repeated here by reference.

Information on key management compensation is provided in note 
4A to the consolidated group financial statements on page 93.

EMPLOYEE INFORMATION
During 2014 16 employees were employed by Unilever N.V., of 
whom 15 worked abroad.

The Board of Directors
3 March 2015

NOTES TO THE COMPANY ACCOUNTS  
UNILEVER N.V. CONTINUED

LEGAL RESERVE
In 2006 the NV ordinary shares were split in the ratio 3 to 1 and 
at the same time the share capital, previously denominated in 
Dutch guilders, was converted into euros. Due to rounding the 
new nominal value per share differs from the value expressed  
in Dutch guilders. As a result, the reported share capital issued  
at 31 December 2006 was €16 million lower than in 2005.

OTHER RESERVES

1 January
Change during the year

31 December

€ million
2014

€ million
2013

(3,237)
(88)

(3,330)
93

(3,325)

(3,237)

Unilever N.V. holds 153,681,322 (2013: 152,979,295) of its own 
ordinary shares. These are included in other reserves.

PROFIT RETAINED

1 January
Profit for the year
Dividends
Realised profit/(loss) on shares/certificates held  
to meet employee share options
Other charges

31 December

€ million
2014

€ million
2013

10,977
2,221
(1,757)

10,872
1,682
(1,638)

44
(2)

50
11

11,483

10,977

Unilever N.V. has approved the waiver by one of its subsidiaries of 
dividends receivable of €567 million in 2014. The profits for the 
year in that subsidiary are reduced by this amount.

Unilever N.V. has approved a transfer of assets being a receivable 
amounting to €2,929 million through a gift from a subsidiary of 
Unilever N.V. to a subsidiary of Unilever PLC.

PROVISIONS FOR LIABILITIES AND CHARGES  
(EXCLUDING PENSIONS AND SIMILAR OBLIGATIONS)

Deferred taxation
Other provisions

Of which due within one year

€ million
2014

€ million
2013

62
13

75
9

84
13

97
9

At the balance sheet date, Unilever N.V. has unused tax credits 
amounting to €300 million (2013: €267 million) available for offset 
against future tax profits. Deferred tax assets have not been 
recognised for an amount of €300 million (2013: €267 million) as  
it is not probable that there will be future taxable profits against 
which the credits will be utilised.

NET PENSION LIABILITY  

Funded retirement (benefit)/liability
Unfunded retirement liability

€ million
2014

€ million
2013

8
109

117

(1)
101

100

In respect of the key assumptions for the Netherlands, disclosures 
are given in note 4B to the consolidated accounts on pages 93 to 98.

134

Unilever Annual Report and Accounts 2014Financial statements 
 
 
 
 
 
 
 
 
FURTHER STATUTORY AND OTHER INFORMATION  
UNILEVER N.V.

THE RULES FOR PROFIT APPROPRIATION IN THE  
ARTICLES OF ASSOCIATION (SUMMARY OF ARTICLE 38)
The profit for the year is applied firstly to the reserves required  
by law or by the Equalisation Agreement, secondly to cover losses 
of previous years, if any, and thirdly to the reserves deemed 
necessary by the Board of Directors. Dividends due to the holders 
of the Cumulative Preference Shares, including any arrears in 
such dividends, are then paid; if the profit is insufficient for this 
purpose, the amount available is distributed to them in proportion 
to the dividend percentages of their shares. Any profit remaining 
thereafter shall be distributed to the holders of ordinary shares  
in proportion to the nominal value of their respective holdings of 
ordinary shares. The General Meeting can only decide to make 
distributions from reserves on the basis of a proposal by the 
Board and in compliance with the law and the Equalisation 
Agreement.

PROPOSED PROFIT APPROPRIATION

POST BALANCE SHEET EVENT
On 20 January 2015 the Directors announced a dividend of 
€0.285 per Unilever N.V. ordinary share. The dividend is payable 
from 11 March 2015 to shareholders registered at close of 
business on 6 February 2015.

SPECIAL CONTROLLING RIGHTS UNDER THE  
ARTICLES OF ASSOCIATION
See note 15 to the consolidated accounts on pages 109 to 113.

INDEPENDENT AUDITORS
A resolution will be proposed at the Annual General Meeting  
on 29 April 2015 for the appointment of KPMG Accountants N.V.  
as auditors of Unilever N.V. The present appointment will end  
at the conclusion of the Annual General Meeting. 

€ million
2014

€ million
2013

1,859
(1,337)

1,682
(1,260)

522

422

Profit for the year (available for distribution)
Dividend 

To profit retained

CORPORATE CENTRE
Unilever N.V.
Weena 455
PO Box 760
3000 DK Rotterdam
The Netherlands

135

Unilever Annual Report and Accounts 2014Financial statementsRESPONSIBILITIES OF KPMG ACCOUNTANTS N.V.

This page sets out the responsibilities of KPMG Accountant N.V. 
as referred to in the audit opinion on pages 79 to 83.

OUR RESPONSIBILITIES FOR THE AUDIT OF THE  
FINANCIAL STATEMENTS
Our objective is to plan and perform the audit assignment  
in a manner that allows us to obtain sufficient and appropriate 
audit evidence for our opinion. 

Our audit has been performed with a high, but not absolute,  
level of assurance, which means we may not have detected  
all errors and fraud. 

We have exercised professional judgement and have maintained 
professional skepticism throughout the audit, in accordance with 
Dutch Standards on Auditing, ethical requirements and 
independence requirements. 
Our audit included e.g.: 
•  Identifying and assessing the risks of material misstatement  
of the financial statements, whether due to fraud or error, 
designing and performing audit procedures responsive to 
those risks, and obtaining audit evidence that is sufficient and 
appropriate to provide a basis for our opinion. The risk of not 
detecting a material misstatement resulting from fraud is 
higher than for one resulting from error, as fraud may involve 
collusion, forgery, intentional omissions, misrepresentations, 
or the override of internal control;

•  Obtaining an understanding of internal control relevant to the 
audit in order to design audit procedures that are appropriate 
in the circumstances, but not for the purpose of expressing an 
opinion on the effectiveness of the company’s internal control;

•  Evaluating the appropriateness of accounting policies used 

and the reasonableness of accounting estimates and related 
disclosures made by management;

•  Concluding on the appropriateness of management’s use of 

the going concern basis of accounting, and based on the audit 
evidence obtained, whether a material uncertainty exists 
related to events or conditions that may cast significant doubt 
on the company’s ability to continue as a going concern. If we 
conclude that a material uncertainty exists, we are required  
to draw attention in our auditor’s report to the related 
disclosures in the financial statements or, if such disclosures 
are inadequate, to modify our opinion. Our conclusions are 
based on the audit evidence obtained up to the date of our 
auditor’s report. However, future events or conditions may 
cause the company to cease to continue as a going concern;
•  Evaluating the overall presentation, structure and content  
of the financial statements, including the disclosures; and 
•  Evaluating whether the financial statements represent the 

underlying transactions and events in a manner that achieves 
fair presentation.

We communicate with the Audit Committee regarding, among 
other matters, the planned scope and timing of the audit and 
significant audit findings, including any significant findings in 
internal control that we identify during our audit. 

We provide the Audit Committee with a statement that we  
have complied with relevant ethical requirements regarding 
independence, and to communicate with them all relationships 
and other matters that may reasonably be thought to bear on  
our independence, and where applicable, related safeguards. 

From the matters communicated with the Audit Committee, we 
determine those matters that were of most significance in the audit 
of the financial statements of the current period and are therefore 
the key audit matters. We describe these matters in our auditor’s 
report unless law or regulation precludes public disclosure about 
the matter or when, in extremely rare circumstances, not 
communicating the matter is in the public interest.

136

Unilever Annual Report and Accounts 2014Financial statementsCOMPANY ACCOUNTS  
UNILEVER PLC

BALANCE SHEET  
AS AT 31 DECEMBER

Fixed assets
Intangible assets
Investments in subsidiaries

Current assets
Debtors due within one year
Liabilities due within one year

Net current assets/(liabilities)

Total assets less current liabilities

Liabilities due after more than one year

Provision for liabilities and charges (excluding pensions and similar obligations)

Capital and reserves

Called up share capital
Share premium account
Capital redemption reserve 
Other reserves
Profit retained

Total capital employed

£ million
2014

£ million
2013

176
8,372

8,548

598
(7,256)

(6,658)

1,890

648

(5)

1,247

41
94
11
(394)
1,495

189
8,115

8,304

248
(6,081)

(5,833)

2,471

398

8

2,065

41
94
11
(367)
2,286 

1,890

2,471

The financial statements on pages 137 to 139 were approved by the Board of Directors on 3 March 2015 and signed on its behalf by 
M Treschow and P Polman.

As permitted by Section 408 of the United Kingdom Companies Act 2006, an entity profit and loss account is not included as part of 
the published company accounts for PLC. Under the terms of Financial Reporting Standard 1 (revised 1996) ‘Cash Flow Statements’ 
(FRS 1), a cash flow statement is not included, as the cash flows are included in the consolidated cash flow statement of the 
Unilever Group.

ON BEHALF OF THE BOARD OF DIRECTORS

M Treschow 
Chairman
P Polman 
Chief Executive Officer
3 March 2015

137

Unilever Annual Report and Accounts 2014Financial statements 
 
DEFERRED TAXATION
Full provision is made for deferred taxation on all significant 
timing differences arising from the recognition of items for 
taxation purposes in different periods from those in which they 
are included in PLC accounts. Full provision is made at the rates 
of tax prevailing at the year end unless future rates have been 
enacted or substantively enacted. Deferred tax assets and 
liabilities have not been discounted. 

SHARES HELD BY EMPLOYEE SHARE TRUSTS
Shares held to satisfy options are accounted for in accordance 
with UK GAAP, namely FRS 25 ‘Financial Instruments: 
Presentation’, FRS 20 ‘Share Based Payments’ and Urgent Issues 
Task Force abstract 38 ‘Accounting for ESOP Trusts’ (UITF 38). All 
differences between the purchase price of the shares held to 
satisfy options granted and the proceeds received for the shares, 
whether on exercise or lapse, are charged to other reserves.

DIVIDENDS
Under FRS 21 ‘Events after the Balance Sheet Date’, proposed 
dividends do not meet the definition of a liability until such time 
as they have been approved by shareholders at the Annual 
General Meeting. Therefore, we do not recognise a liability in 
any period for dividends that have been proposed but will not  
be approved until after the balance sheet date. This holds for 
external dividends as well as intra-group dividends paid to 
the parent company.

TAXATION
Current tax is the expected tax payable on the taxable income for 
the period, using tax rates enacted or substantively enacted at the 
balance sheet date, and any adjustment to tax payable in respect 
of previous periods.

PROVISIONS
Provisions are recognised where a legal or constructive obligation 
exists at the balance sheet date, as a result of a past event, where 
the amount of the obligation can be reliably estimated and where 
the outflow of economic benefit is probable. Provisions are 
measured on the basis of the best estimate of the amounts 
required to settle the obligations at the balance sheet date. Unless 
indicated otherwise, provisions are stated at the face value of the 
expenditure expected to be required to settle the obligations.

FINANCIAL GUARANTEES
Where the Company enters into financial guarantee contracts to 
guarantee the indebtedness of other companies within its group, 
the Company considers these to be insurance arrangements and 
accounts for them as such. In this respect, the Company treats the 
guarantee contract as a contingent liability until such time as it 
becomes probable that the Company will be required to make a 
payment under the guarantee.

NOTES TO THE COMPANY ACCOUNTS  
UNILEVER PLC

ACCOUNTING INFORMATION AND POLICIES

BASIS OF PREPARATION
The accounts have been prepared on a going concern basis and in 
accordance with applicable United Kingdom accounting standards 
and the UK Companies Act 2006.

The accounts are prepared under the historical cost convention 
except for the revaluation of financial assets classified as 
‘available-for-sale investments’ or ‘fair value through profit 
or loss’, and ‘derivative financial instruments’ in accordance 
with the accounting policies set out below which have been 
consistently applied.

ADOPTION OF FRS 101 IN 2015
In 2012, the FRC, being the standard setting body in the UK, 
published FRS 101 ‘Reduced Disclosure Framework’ which is 
available to qualifying entities that prepare their annual report 
and accounts under EU adopted IFRS (International Financial 
Reporting Standards). This outlines a reduced disclosure 
framework available to qualifying entities and all UK entities will 
be required to adopt this or an alternative standard in 2015.

Unilever PLC intends to prepare its accounts under FRS 101 for 
the first time in 2015. The consolidated accounts for the Group  
will continue to be prepared under full IFRS. The Board considers 
that it is in the best interests of the Group for Unilever PLC to 
adopt FRS 101 ‘Reduced Disclosure Framework’.

A shareholder or shareholders holding in aggregate 5% or more 
of the total allotted shares in Unilever PLC may serve objections 
to the use of the disclosure exemptions on Unilever PLC, in 
writing, to its corporate office (100 Victoria Embankment, London, 
EC4Y 0DY) not later than 30 June 2015 and, if so received, Unilever 
PLC may not use these disclosure exemptions.

ACCOUNTING POLICIES
The principal accounting policies are as follows:

INTANGIBLE ASSETS
Intangible assets comprise trademarks purchased after 
1 January 1998 and are amortised in the profit and loss account 
over their expected useful lives of up to a maximum of 20 years. 
These assets are held at cost less accumulated amortisation. 
They are subject to review for impairment in accordance with 
United Kingdom Financial Reporting Standard 11 ‘Impairment of 
Fixed Assets and Goodwill’ (FRS 11). Any impairment is charged 
to the profit and loss account as it arises.

INVESTMENTS IN SUBSIDIARIES
Shares in group companies are stated at cost less any amounts 
written off to reflect a permanent impairment. Any impairment 
is charged to the profit and loss account as it arises.

FINANCIAL INSTRUMENTS 
The company’s accounting policies under United Kingdom 
generally accepted accounting principles (UK GAAP), namely 
FRS 25 ‘Financial Instruments: Presentation’, FRS 26 ‘Financial 
Instruments: Measurement’ and FRS 29 ‘Financial Instruments: 
Disclosures’, are the same as the Unilever Group’s accounting 
policies under International Financial Reporting Standards (IFRS) 
namely IAS 32 ‘Financial Instruments: Presentation’, IAS 39 
‘Financial Instruments: Recognition and Measurement’ and 
IFRS 7 ‘Financial Instruments: Disclosures’. The policies are set 
out under the heading ‘Capital and funding’ in note 15 to the 
consolidated accounts on pages 109 and 110. PLC is taking the 
exemption for financial instruments disclosures, because IFRS 7 
disclosures are given in notes 15 to 18 to the consolidated 
accounts on pages 109 to 123.

138

Unilever Annual Report and Accounts 2014Financial statementsNOTES TO THE COMPANY ACCOUNTS  
UNILEVER PLC CONTINUED

INTANGIBLE ASSETS

1 January
Additions
Amortisation

31 December

INVESTMENTS IN SUBSIDIARIES

Shares in group companies(a)

£ million
2014

£ million
2013

189
–
(13)

176

166
44
(21)

189

£ million
2014

£ million
2013

8,372

8,115

(a) Investments in subsidiaries include equity shares in Hindustan Unilever 

Limited, a subsidiary of the Group, with a cost of £2,197 million  
(2013: £2,197 million). The shares are listed on the Bombay Stock Exchange 
and had a market value of £8,594 million (2013: £6,222 million) at  
31 December 2014. The carrying value of the investments is supported by 
their underlying net assets.

1 January
Movements in shares

31 December

PROFIT RETAINED

DEBTORS

Due within one year:
Amounts due from group companies(b)
Taxation and social security
Other

£ million
2014

£ million
2013

569
26
3

598

198
45
5

248

(b) Amounts due from group companies include balances with several group 
companies which are interest bearing at market interest rates and are 
unsecured and repayable on demand.

LIABILITIES

Due within one year:
Amounts due to group companies(c)
Bonds and other loans(d)
Accruals and deferred income
Other

Due after more than one year:
Bonds and other loans(e)

£ million
2014

£ million
2013

7,245
–
11
–

7,256

5,162
907
11
1

6,081

648

398

(c) Amounts due to group companies include balances with several group 
companies which are interest bearing at market interest rates and are 
unsecured and repayable on demand.

(d) This included a £350 million 4% note issued in 2009 which matured in 

December 2014 and commercial paper.

(e) This includes a £400 million 4.75% note issued in 2009 maturing in June 

2017 (year-end value amortised cost £398 million) and a £250 million 2.0% 
note issued in 2014 maturing December 2018 (year-end value amortised 
cost £249 million).

PROVISIONS FOR LIABILITIES AND CHARGES  
(EXCLUDING PENSIONS AND SIMILAR OBLIGATIONS)

Deferred taxation
Other provisions

Of which due within one year

£ million
2014

£ million
2013

(5)
–

(5) 

–

7
1

8

1

ORDINARY SHARE CAPITAL
The called up share capital amounting to £41 million 
(2013: £41 million) consists of 1,310,156,361 (2013: 1,310,156,361) 
PLC ordinary shares and 100,000 (2013: 100,000) PLC deferred 
stock. 50% of the deferred stock of Unilever PLC are held by N.V. 
Elma – a subsidiary of Unilever N.V. and 50% owned by United 
Holdings Limited – a subsidiary of Unilever PLC. Further details are 
given in note 15 to the consolidated accounts on pages 109 to 113. 

OTHER RESERVES
The own ordinary shares held by PLC amount to 27,750,464 
(2013: 26,696,994) and are included in Other reserves.

£ million
2014

£ million
2013

(367)
(27)

(394)

(381)
14

(367)

£ million
2014

£ million
2013

2,286
1,093
(721)
(1,163)

2,231
1,183
17
(1,145)

1,495

2,286

1 January 
Profit for the year
Other movements(f)
Dividends paid(g)

31 December

(f) Further details are given in note 24 to the consolidated accounts on page 128. 
(g) Further details are given in note 8 to the consolidated accounts on page 103.

CONTINGENT LIABILITIES
Contingent liabilities are not expected to give rise to any material 
loss. They include guarantees given for group companies and
joint guarantees with Unilever N.V. and Unilever United States, 
relating to the long-term debt and commercial paper issued by 
Unilever N.V. and/or Unilever Capital Corporation Inc. The fair 
value of such guarantees was not significant in either 2014 or 
2013. The guarantees issued to other companies were immaterial.

REMUNERATION OF AUDITORS
The parent company accounts of Unilever PLC are required to 
comply with The Companies (Disclosure of Auditor Remuneration) 
Regulations 2005. Auditors’ remuneration in respect of Unilever 
PLC is included within the disclosures in note 25 on page 128.

PROFIT APPROPRIATION

Profit for the year (available for distribution)
Dividends(h)

To profit retained

£ million
2014

£ million
2013

1,093
(876)

217

1,183
(883)

300

(h) The dividend to be paid in March 2015 (see post balance sheet event) is not 

included in the 2014 dividend amount.

POST BALANCE SHEET EVENT
On 20 January 2015 the Directors announced a dividend of 
£0.2177 per Unilever PLC ordinary share. The dividend is payable 
from 11 March 2015 to shareholders registered at close of 
business on 6 February 2015.

139

Unilever Annual Report and Accounts 2014Financial statements 
 
 
 
 
INDEX

Our Annual Report and Accounts is in two parts; for pages 1 to 40 please refer to Our Strategic Report and for pages 41 to 139 please 
refer to this Governance and Financial Report.

Accounting policies 
Acquisitions 
Americas, The 
Annual General Meetings 
Asia/AMET/RUB 
Associates 
Audit Committee 
Auditors 
Balance sheet 
Biographies 
Board committees 
Board remuneration 
Boards 
Brand and marketing investments 
Brands 
Capital expenditure 
Cash 
Cash flow 
Categories 
Cautionary statement 
Chairman 
Chief Executive Officer 
Commitments 
Company accounts, statutory and other information 
Compensation Committee 
Comprehensive income 
Contingent liabilities 
Core earnings per share 
Core operating margin 
Core operating profit 
Corporate governance 
Corporate responsibility 
Corporate Responsibility Committee 
Deferred tax 
Depreciation 
Directors’ responsibilities 
Disposals 
Diversity 
Dividends 
Earnings per share 
Employees 
Equalisation Agreement 
Equity 
Europe 
Exchange rates 
Executive Directors 
Finance and liquidity 
Finance costs and income 
Financial assets 
Financial calendar 
Financial instruments 
Financial liabilities 
Financial review 
Foods 
Free cash flow 
Geographies 
Goodwill 

   88-89
   31-35, 125-126
   10, 91, 93, 104-105 
   40, 45, 60-62 
   91, 93, 104, 105
   84, 87, 90-91, 106-107, 127, 128
   43, 56-57
   48, 56-57, 79-83, 128, 134-136, 139 
   33, 86, 131, 137
   54-55
   41
   62-77
   2-3, 41-43
   92
   10
   105
   119-121
   33, 87
   10, 32, 90
   Inside back cover
   2, 41-43, 45, 54
   4-6, 54
   124-125
   131-139 
   38, 62-77
   84, 96, 102
   124-125, 134, 139
   31, 35, 102
   7, 31-33, 35
   31-32, 35
   41-48
   58-59
   41, 58-59
   100-101, 132, 138 
   92, 105-106
   78
   31-35, 125-126
   7, 48, 61
   40, 103, 132, 138
   31, 84, 102
   25-27, 48, 93
   41
   85, 111
   91, 93, 104-105
   88
   41-43, 54, 65-77
   34, 114-116 
   99
   119-121
   40
   114-123
   109, 112-113
   31-35
   10, 19, 32, 90, 105
   7, 33, 35
   10, 91, 93, 104
   103-105

Gross profit 
Group structure 
Home Care 
Impairment 
Income statement 
Innovation 
Intangible assets 
International Financial Reporting Standards 
Inventories 
Joint ventures 
Key management 
Key performance indicators 
Leases 
Legal proceedings 
Market capitalisation 
Net debt 
Nominating and Corporate Governance Committee 
Non-core items 
Non-Executive Directors 
Non-GAAP measures 
Operating costs 
Operating profit 
Outlook 
Payables 
Pensions and similar obligations 
Personal Care 
Post balance sheet events 
Preference shares and dividends 
Principal group companies 
Property, plant and equipment 
Provisions 
Receivables 
Refreshment 
Related-party transactions 
Research and development 
Reserves 
Restructuring 
Revenue recognition 
Risk management and control 
Risks 
Segment information 
Share-based payments 
Share capital 
Shareholders 
Share registration 
Staff costs 
Strategy 
Taxation 
Total shareholder return 
Treasury 
Turnover 
Underlying volume growth 
Underlying sales growth 
Unilever Leadership Executive 
Voting 
Website 

   92
   88
   10, 21, 32, 90
   90, 92, 104-105
   31, 84
   2, 8-9, 14
   103-105, 132, 138
   88
   107
   84, 87, 90-91, 106-107, 127, 130
   93
   7, 31-32, 34-35
   124-125
   125
   33
   35
   41-42, 60-61
   90-92
   3, 39, 41-43, 45, 54, 60-61, 74-75
   34-35
   92
   31, 84, 90-92
   6
   108
   93-98
   10, 18, 32, 90
   128, 135, 139
   40, 99, 112
   129-130
   105-106
   123
   107-108
   10, 20, 32, 90
   127
   8-9, 14, 18, 23, 92, 109
   85, 117, 139
   123
   90
   36-37, 46-49, 50-53, 57
   36-37, 49-53
   32 90-91
   98-99
   43-46, 110, 133, 139
   28-30, 44-46
   40
   93
   14
   100-102, 132-133, 138-139
   76
   109-121
   84, 90-91
   7, 31-32, 35
   7, 31-32, 34
   6, 55
   43, 45
   40

140

Unilever Annual Report and Accounts 2014CAUTIONARY STATEMENT
This document may contain forward-looking statements, including ‘forward-looking statements’ within the meaning of the United States Private Securities 
Litigation Reform Act of 1995. Words such as ‘will’, ‘aim’, ‘expects’, ‘anticipates’, ‘intends’, ‘looks’, ‘believes’, ‘vision’, or the negative of these terms and other 
similar expressions of future performance or results, and their negatives, are intended to identify such forward-looking statements. These forward-looking 
statements are based upon current expectations and assumptions regarding anticipated developments and other factors affecting the Group. They are not 
historical facts, nor are they guarantees of future performance.

Because these forward-looking statements involve risks and uncertainties, there are important factors that could cause actual results to differ materially 
from those expressed or implied by these forward-looking statements. Among other risks and uncertainties, the material or principal factors which cause 
actual results to differ materially are: Unilever’s global brands not meeting consumer preferences; Unilever’s ability to innovate and remain competitive; 
Unilever’s investment choices in its portfolio management; inability to find sustainable solutions to support long-term growth; customer relationships; the 
recruitment and retention of talented employees; disruptions in our supply chain; the cost of raw materials and commodities; the production of safe and high 
quality products; secure and reliable IT infrastructure; successful execution of acquisitions, divestitures and business transformation projects; economic  
and political risks and natural disasters; financial risks; failure to meet high and ethical standards; and managing regulatory, tax and legal matters. Further 
details of potential risks and uncertainties affecting the Group are described in the Group’s filings with the London Stock Exchange, Euronext Amsterdam and 
the US Securities and Exchange Commission, including in the Group’s Annual Report on Form 20-F for the year ended 31 December 2014 and the Annual 
Report and Accounts 2014. These forward-looking statements speak only as of the date of this document. Except as required by any applicable law or 
regulation, the Group expressly disclaims any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements 
contained herein to reflect any change in the Group’s expectations with regard thereto or any change in events, conditions or circumstances on which any  
such statement is based.

This document is not prepared in accordance with US GAAP and should not therefore be relied upon by readers as such. The Group’s Annual Report on  
Form 20-F for 2014 is separately filed with the US Securities and Exchange Commission and is available on our corporate website www.unilever.com. 

In addition, a printed copy of the Annual Report on Form 20-F is available, free of charge, upon request to Unilever, Investor Relations Department,  
100 Victoria Embankment, London EC4Y 0DY, United Kingdom. 

This report comprises regulated information within the meaning of Sections 1:1 and 5:25c of the Act on Financial Supervision (“Wet op het financieel toezicht 
(Wft)”) in the Netherlands. 

The brand names shown in this report are trademarks owned by or licensed to companies within the Unilever Group. 

References in this document to information on websites (and/or social media sites) are included as an aid to their location and such information is not 
incorporated in, and does not form part of, the Annual Report and Accounts 2014 or Annual Report on Form 20-F with the exception of the explanations and 
disclaimers which can be accessed via KPMG’s website: www.kpmg.com/uk/auditscopeukco2014b, which is incorporated into the Auditor’s Report in the 
Annual Report and Accounts 2014 as if set out in full.

Designed and produced by Unilever Communications in conjunction with Addison Group at www.addison-group.net.

Printed at Pureprint Group, ISO 14001. FSC® certified and CarbonNeutral®.

This document is printed on Amadeus 100% Recycled Silk and Offset. These papers have been exclusively supplied by Denmaur Independent Papers which has 
offset the carbon produced by the production and delivery of them to the printer.

These papers are 100% recycled and manufactured using de-inked post-consumer waste. All the pulp is bleached using an elemental chlorine free process 
(ECF). Printed in the UK by Pureprint using its alcofree® and pureprint® environmental printing technology. Vegetable inks were used throughout. Pureprint is 
a CarbonNeutral® company. Both the manufacturing mill and the printer are registered to the Environmental Management System ISO 14001 and are Forest 
Stewardship Council® (FSC) chain-of-custody certified.

If you have finished with this document and no longer wish to retain it, please pass it on to other interested readers or dispose of it in your recycled paper 
waste. Thank you.

FOR FURTHER INFORMATION ABOUT  
UNILEVER, PLEASE VISIT OUR WEBSITE:
WWW.UNILEVER.COM

BRINGING SANITATION TO THE WORLD’S POOREST CONSUMERS

In India around 600 million people, like Saritadevi (pictured*), do not have access to a toilet in 
their house, leaving them no choice but to use local fields. Unilever is committed to helping  
25 million people gain improved access to a toilet by 2020, by promoting the benefits of using 
clean toilets and making toilets accessible.

We are working with multiple partners, including UNICEF, to create sustainable approaches to 
better sanitation by promoting good hygiene practices to improve the health and well-being of 
communities and helping to create demand for access to toilets.

We are also working with Water & Sanitation for the Urban Poor (WSUP) to develop innovative 
sanitation businesses and promote hygiene communications to millions of the poorest 
consumers in Ghana, Bangladesh, Kenya and Zambia.

And we are providing support through the Domestos Toilet Academy, a market-based model that 
improves sanitation in India and Vietnam. By the end of 2014 there were ten Domestos Toilet 
Academies open, eight in India and two in Vietnam. The Academies train entrepreneurs to form 
businesses supplying, installing and maintaining hygienic toilets. The initiative will train 250 
entrepreneurs and supply 51,000 toilets by the end of 2015.

*The photograph of Saritadevi was taken for WSUP by Atul Loke.

UNILEVER N.V.
Head Office and Registered Office
Weena 455, PO Box 760 
3000 DK Rotterdam 
The Netherlands 
T +31 (0)10 217 4000 
F +31 (0)10 217 4798

Commercial Register Rotterdam 
Number: 24051830

UNILEVER PLC
Head Office
100 Victoria Embankment 
London EC4Y 0DY 
United Kingdom 
T +44 (0)20 7822 5252 
F +44 (0)20 7822 5951

Registered Office
Unilever PLC 
Port Sunlight 
Wirral 
Merseyside CH62 4ZD 
United Kingdom

Registered in England and Wales 
Company Number: 41424