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Unilever

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FY2019 Annual Report · Unilever
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Disclaimer

This is a PDF version of the Unilever Annual Report and Accounts 2019 and  
is an exact copy of the printed document provided to Unilever’s shareholders.

Certain sections of the Unilever Annual Report and Accounts 2019 have been 
audited. These are on pages 87 to 152, and those parts noted as audited within  
the Directors’ Remuneration Report on pages 66 to 72.

The maintenance and integrity of the Unilever website is the responsibility of the 
Directors; the work carried out by the auditors does not involve consideration of 
these matters. Accordingly, the auditors accept no responsibility for any changes 
that may have occurred to the financial statements since they were initially 
placed on the website.

Legislation in the United Kingdom and the Netherlands governing the preparation 
and dissemination of financial statements may differ from legislation in other 
jurisdictions.

Except where you are a shareholder, this material is provided for information 
purposes only and is not, in particular, intended to confer any legal rights on you.

This Annual Report and Accounts does not constitute an invitation to invest in 
Unilever shares. Any decisions you make in reliance on this information are solely 
your responsibility.

The information is given as of the dates specified, is not updated, and any 
forward-looking statements are made subject to the reservations specified 
in the cautionary statement on the inside back cover of this PDF.

Unilever accepts no responsibility for any information on other websites 
that may be accessed from this site by hyperlinks.

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Purpose-led,  
future-fit

Unilever Annual Report  
and Accounts 2019

 
 
 
 
 
 
Unilever Annual Report and 
Accounts 2019
This document is made up of the Strategic Report, the Governance 
Report, the Financial Statements and Notes, and Additional 
Information for US Listing Purposes.

The Unilever Group consists of Unilever N.V. (NV) and Unilever PLC 
(PLC) together with the companies they control. The terms “Unilever”, 
the “Group”, “we”, “our” and “us” refer to the Unilever Group.

Our Strategic Report, pages 1 to 46, contains information about us, 
how we create value and how we run our business. It includes our 
strategy, business model, market outlook and key performance 
indicators, as well as our approach to sustainability and risk. The 
Strategic Report is only part of the Annual Report and Accounts 2019. 
The Strategic Report has been approved by the Boards and signed  
on their behalf by Ritva Sotamaa – Group Secretary.

Our Governance Report, pages 47 to 77 contains detailed corporate 
governance information, our Committee reports and how we 
remunerate our Directors.

Our Financial Statements and Notes are on pages 78 to 142.

Pages 1 to 162 constitute the Unilever Annual Report and Accounts 
2019 for UK and Dutch purposes, which we may also refer to as  
‘this Annual Report and Accounts’ throughout this document.

The Directors’ Report of PLC on pages 47 to 59, 78 (Statement of 
Directors’ responsibilities), 108 (Dividends on ordinary capital), 121 
to 127 (Treasury Risk Management), 148 and 152 (Post balance sheet 
events) and 160 (Branch disclosure) has been approved by the PLC 
Board and signed on its behalf by Ritva Sotamaa – Group Secretary.

The Strategic Report, together with the Governance Report, 
constitutes the report of the Directors within the meaning of Article 
2:391 of the Dutch Civil Code and has been approved by the NV Board 
and signed on its behalf by Ritva Sotamaa – Group Secretary.

Pages 163 to 178 are included as Additional Information for  
US Listing Purposes.

Online
You can find more information about Unilever  
online at 

  www.unilever.com

For further information on our sustainability activities and 
performance visit 

  www.unilever.com/sustainable-living

The Unilever Annual Report and Accounts 2019 
(and the Additional Information for US Listing Purposes)  
along with other relevant documents can be downloaded at 

  www.unilever.com/ara2019/downloads

In this report

Strategic Report
How our strategy is delivering value for our stakeholders

At a glance

Chairman's introduction 

Our Board of Directors

Chief Executive Officer's Q&A

Unilever Leadership Executive

Our strategy

Our fast-changing world

Our strategy

Our value creation model

Our stakeholders

Stakeholder review:

–  Consumers

–  Our People

–  Society

–  Planet

–  Customers

–  Shareholders

Our performance

Financial review

Our risks

Non-financial information statement

2

4

5

6

7

8

9

10

12

14

16

18

19

20

21

22

24

33

46

Governance Report
How we’re running a responsible and effective business

Corporate Governance

Report of the Audit Committee

Report of the Corporate Responsibility Committee

Report of the Nominating and Corporate Governance 
Committee

Directors’ Remuneration report

Financial Statements
Our full financial results and notes for the year

Statement of directors’ responsibilities

Independent auditors’ reports

Financial statements

Notes to the consolidated financial statements

Unilever N.V. company accounts and notes 

Unilever PLC company accounts and notes

Group companies

Shareholder information

Index

Additional information for US listing purposes

47

54

56

58

60

78

79

87

91

143

148

153

161

162

163

Purpose-driven performance

One in three people around the world use our brands every 
day. With this reach comes responsibility – and opportunity. 
That’s why we've made it our purpose to make sustainable 
living commonplace. To help people live well within the 
limits of the planet. This isn’t just something we say – it 
steers our decisions and shapes our actions, at every level of 
the business. 

Our focus on purpose goes back to the days of one of our 
founders, William Lever, well over 100 years ago. It’s part 
of Unilever history, and it’s integral to our future. This is 
why we want all our brands to take a stand, and act, on the 
big social and environmental issues facing the world. We 
believe we’ll be a better and more successful business by 
following this path. 

To truly make sustainable living commonplace, we have to 
be fit for the future. This means anticipating the significant 
changes which are shaping our industry. Becoming fully 
digitised, lower cost, faster acting and more agile. Using our 
scale and influence to create positive change well beyond 
Unilever. Expanding into high-growth markets with superior 
products that are good for both people and the planet. And 
continuing to attract the very best people into a diverse, 
inclusive and flexible working culture.

Purpose-led, future-fit

At a glance

As one of the world’s largest and oldest consumer goods businesses, we’re on a mission to 
make sustainable living commonplace.

A truly global business

Strong brands with purpose

Our brands are available in over 190 countries.

Our 400+ household brands help people feel good,  
look good and get more out of life.

2.5  

billion 

people use our  
products every day

60%

of turnover in  
emerging markets

A growing  
portfolio 

of brands 
 with purpose

12  

brands 

with turnover of more 
than €1 billion in the year

25 

million

retail sales                           

outlets in our 
distribution chain

13 of the  
top 50 

FMCG brands*

84%

of brands in top 1 or 2  
market positions

Read more about our brands and consumers  on pages 14 to 15.

Using our scale for good

Powered by our people

We have ambitious time-bound sustainability  
goals which are delivering significant impact.

Our purposeful and inclusive culture attracts  
and keeps the very best.

1.3  

billion 

people helped to 
improve their health  
and hygiene since 2010

100%

renewable grid  
electricity in  
5 continents

62%

of agricultural  
raw materials 
sustainably sourced

150 

thousand 

employees

51/49

gender balance  
in management 
(female/male)**

90%

of our leaders  
are local

Number 1  

FMCG graduate  
employer of choice  
in 52 markets

Read more about society and the planet on pages 18 to 19.

Read more about our people on pages 16 to 17.

*  

 Based on market penetration and consumer interactions (Kantar Brand 
Footprint report).

**   Based on a total management population of 15,028 Unilever employees.

2

Unilever Annual Report and Accounts 2019 
 
Financial highlights

What we stand for: 
Making sustainable living commonplace.

What we offer: 
Beauty & Personal Care, Foods & Refreshment,  
Home Care 

Read more about our brands and consumers on pages 14 to 15.

Beauty & Personal Care
What we stand for: 
Beauty that cares for people, society and our planet.

Our largest categories: 
Deodorants, Haircare, Skin care, Skin cleansing

A selection of our brands:
Axe, Clear, Dove, Lifebuoy, Lux, Pond's, Rexona,  
Signal, Suave, Sunsilk, TRESemmé, Vaseline 

Foods & Refreshment
What we stand for: 
Taste good. Feel good. Force for good.

Our largest categories: 
Ice cream, Savoury, Dressings, Tea

A selection of our brands:
Ben & Jerry’s, Breyers, Brooke Bond, Heart (Wall’s), 
Hellmann’s, Knorr, Lipton, Magnum, Pukka,                                          
Sir Kensington’s, Unilever Food Solutions

Home Care
What we stand for: 
Making your home a better world.  
Making our world a better home.

Our largest categories: 
Fabric solutions, Home and hygiene

A selection of our brands:
Cif, Dirt is Good (Omo, Persil), Domestos, Seventh 
Generation, Sunlight

Read more about our Divisions on pages 14 to 15. 

€52.0 billion  

turnover

€6.1 billion  

free cash flow*

€4.2 billion  

dividends paid

19.1%  

underlying operating margin*

16.8%  

operating margin

€21.9 billion turnover

42% of total turnover

52% of total operating profit

€19.3 billion turnover

37% of total turnover

32% of total operating profit

€10.8 billion turnover

21% of total turnover

16% of total operating profit

*  Free cash flow and underlying operating margin are non-GAAP measures. For further information about these measures, and the reasons why we believe they are 

important for an understanding of the performance of the business, please refer to our commentary on non-GAAP measures on page 27.

3

Strategic ReportUnilever Annual Report and Accounts 2019Chairman's introduction 

Our new Chairman reflects on a year of positive value creation, changes to the Board and the 
steps being taken to accelerate growth in 2020 and beyond.

Evaluation

Our Board evaluation in 2019 was externally 
facilitated and the results were discussed at 
the January 2020 Board meeting. The Board 
continues to operate in an effective manner 
overall, and reflecting on the lessons learnt by 
the Board in the previous year the Board agreed, 
in particular, in the evaluation discussions 
to maintain strong focus on organic growth, 
portfolio evolution, leadership talent, and 
organisation.

Each Board Committee also performed its own 
self-evaluation, agreeing areas where it could 
enhance its effectiveness further. These are 
described within each Committee Report.

Looking ahead

The Board fully supports the strategy Unilever is 
following, including the strategic review of the 
tea business, and is confident that everything 
possible is being done to help accelerate top-
line growth in 2020. The Board’s confidence 
also derives from the high calibre of Unilever’s 
management. We look forward to working with 
Alan Jope and his team in helping to ensure 
Unilever remains a long-term, sustainable 
growth company. 

During its various visits last year to Unilever’s 
operations, including in Brazil and the United 
States, the Board was able to witness first-hand 
the passion and commitment of Unilever’s 
hard-working employees. On behalf of the 
Board, I want to thank all of the 150,000 
employees of Unilever for their efforts in 2019, 
and also acknowledge our appreciation for the 
continuing support of the Group’s shareholders.

Sadly, on 31 August 2019, Mary Ma, one of our 
Non-Executive Directors, passed away after 
a short illness. Mary was a highly committed 
and capable Director who put her expertise 
and experience at the service of Unilever and is 
greatly missed.

Remuneration

During 2019 we continued to consult with 
shareholders on our Remuneration Policy, 
particularly for the Executive Directors, and 
set in motion the consultation process for 
implementing our Remuneration Policy in 2020.

With the aim of maintaining the high levels of 
support from shareholders at the 2019 AGMs for 
the implementation of our Remuneration Policy, 
we continued constructive engagement with 
both our investors and proxy voting agencies on 
how we intend to evolve the implementation of 
our Directors’ Remuneration Policy.

Corporate Governance

Recent revisions of Corporate Governance Codes 
applicable to Unilever expanded on the long-
standing requirements for directors to remain 
mindful of the duties they have to consider the 
many stakeholders who have an interest in our 
business.

A particular stakeholder focus for the Board 
during the year was our workforce. As a result, 
NEDs conducted a number of workforce 
engagement events to assess employee 
sentiment. Four face-to-face events were 
held in Brazil and the UK, allowing for open 
discussions on issues important to our people. 
The Board believes that an open, authentic 
and agile culture at all levels of Unilever fuels 
personal and business growth. The Board will 
therefore continuously monitor the culture 
within the organisation, whether during 
Board visits, through workforce engagements 
or by continuing to engage regularly with 
the Unilever Leadership Executive and other 
Unilever managers. Further information on our 
engagement with Unilever’s employees can be 
found on page 48.

In 2019, we took further steps in our 
commitment to be at the forefront of good 
governance by cancelling the NV preference 
shares. We also initiated the termination of the 
depositary receipt structure for the NV ordinary 
shares which took effect on 28 June 2019.

Nils Andersen
Chairman

Having served on the Board for five years, I am 
already well aware of Unilever’s reputation as 
a purpose-driven company, one founded on 
strong values, wonderful brands and a talented 
and committed workforce. It was an honour 
therefore to have been asked to become your 
Chairman in November 2019 and since then I 
have continued to work with the Board and the 
Unilever Leadership team to support the Group's 
ambitions. On behalf of the Board, I would 
like to thank my predecessor, Marijn Dekkers, 
for his strong leadership as Chairman and for 
his support in helping to ensure a seamless 
transition.

2019 Performance

Unilever delivered another year of positive 
value creation in 2019, driven by a continuing 
balance of underlying sales growth, improved 
profitability and strong cash generation.

Underlying sales growth fell slightly short of 
the company’s targeted range of 3-5%, which 
while disappointing, could be explained in part 
by a significant slowdown in some of Unilever’s 
high-growth markets. Some of these economic 
headwinds will continue throughout 2020, but 
clear plans are in place – which the Board has 
reviewed – to accelerate the rate of Unilever’s 
growth in 2020 and beyond.

Board composition and succession

The Board appointed Alan Jope to the role 
of CEO on 1 January 2019 and Alan was duly 
elected as an Executive Director at the 2019 
AGMs. The Board fully endorses the strategy 
Alan has set out to ensure that Unilever is 
purpose-led and future-fit, a strategy that at 
its heart believes sustainable business drives 
superior performance, creating long-term value 
for our stakeholders.

I was delighted that you also elected Susan 
Kilsby as a Non-Executive Director at the 2019 
AGMs in May, with her appointment taking 
effect on 1 August 2019. Susan has extensive 
Board experience as a non-executive in global 
consumer goods, financial and pharmaceutical 
sectors, and possesses deep international 
banking, financial and M&A experience.

4

Unilever Annual Report and Accounts 2019Our Board of Directors

Our Non-Executive Directors bring diverse experience to the Board's strategic discussions and 
decision-making.

Youngme Moon
Vice-Chair and Senior Independent Director

Laura Cha
Non-Executive Director

Vittorio Colao
Non-Executive Director

Marijn Dekkers
Non-Executive Director

Judith Hartmann
Non-Executive Director

Andrea Jung
Non-Executive Director

Susan Kilsby
Non-Executive Director

Strive Masiyiwa
Non-Executive Director

John Rishton
Non-Executive Director

Feike Sijbesma
Non-Executive Director

Mary Ma
1952 – 2019 

Our fellow Board member Mary Ma passed away 
unexpectedly on 31 August 2019. Mary joined 
Unilever in 2013 and served as a Non-Executive 
Director. She contributed strongly to the Board, 
serving as a member of the Audit Committee and 
more recently, the Compensation Committee.  
We will remember Mary as a wonderful friend 
and will miss her warmth of character and 
kindness of spirit. She was a highly capable 
and committed Director who put her expertise 
and distinguished experience at the service of 
Unilever for many years. 

5

Strategic ReportUnilever Annual Report and Accounts 2019Chief Executive Officer's Q&A

Alan Jope answers questions on our performance in 2019, our Compass strategy, and other 
highlights and challenges of the year.  

confident therefore of restoring underlying sales 
growth to Unilever’s 3-5% multi-year range.

What were the highlights for you  
of 2019?
A strong performance in the emerging markets 
– growing at over 5% – was an undoubted 
highlight. We also grew across each of our three 
global Divisions, which was encouraging and 
reflects the inherent strengths of our brands 
and our portfolio. Our Home Care Division had a 
particularly strong year, growing by more than 
6%, driven by some great innovations and an 
intensifying focus around ‘green cleaning’. The 
performance of our recently acquired prestige 
beauty brands – which grew double-digit – was 
also a highlight, further establishing Unilever as 
an important player in this highly attractive and 
fast-growing segment of the market.  

We have set out some very ambitious goals for 
Unilever.  We want, for example, to be a global 
leader in sustainability; to be the world’s best 
marketing company; and to be an organisation 
that stands as a beacon for diversity and 
inclusion. Seeing Unilever recognised in 2019, 
therefore, as a leader in multiple external 
benchmarks, including the GlobeScan 
Sustainability Leaders Survey (for the ninth 
consecutive year); the World’s Most Effective 
Marketing Company; and as recipient of the 
prestigious Catalyst Award (for the company 
which has done most to accelerate the progress 
of women through workplace inclusion), were all 
special moments – as well as a spur to increase 
our efforts still further in these important areas.

Where do you feel the company 
could have done better?
In markets as dynamic and fast-moving as ours, 
speed is essential, both in seizing opportunities 
to meet changing consumer preferences but 
also in responding when our business is under 
competitive challenge. While we do this well 
on many occasions and in many parts of the 
world, we haven’t yet developed the consistency 
of response that I am looking for everywhere, 
and this was apparent in 2019. We made some 
important organisational changes during the 
year – including flattening our market structure 
under a newly created Chief Operating Officer 
position – which I am confident will help to make 
Unilever a faster and even more operationally 
effective business. 

As far as our global Divisions are concerned, 
while it was an excellent year as mentioned for 
Home Care, our Beauty & Personal Care and 
Foods & Refreshment Divisions both fell short of 
expectation – with underlying sales growth at 
2.6% and 1.5% respectively – and so this is where 
we will be looking to accelerate growth most 
specifically in 2020. 

In the area of diversity, we reached an 
important milestone in 2019 on our journey to 
become a gender-balanced organisation. Our 
management population is now made up of just 
over 50% women. Pleasing as this is, the overall 
figure masks the fact we haven’t yet made the 
progress we want at the most senior levels of 
the company, where women are still under-
represented. This is very much a job half-done 
therefore and something I intend to make a 
personal priority in 2020.

What steps are you taking to 
accelerate growth?
We’re doing a lot. I’ve already mentioned speed. 
There are two other areas I would highlight. 
First, we are putting a heightened level of focus 
around some proven growth fundamentals, 
which we are confident will accelerate our top-
line performance. These include making our 
innovations even more impactful; building our 
presence in faster-growing retail channels, like 
e-commerce; ensuring that more and more of 
our brands have a clearly articulated purpose 
that resonate with consumers; and driving our 
savings programmes further to help fuel the 
many growth opportunities we have. 

The second relates to our portfolio. We have 
made significant changes over recent years, 
acquiring businesses in new parts of the market 
and disposing of businesses such as Spreads. 
The overall effect has been to improve Unilever’s 
exposure to faster growing markets, those 
that offer better long-term prospects for value 
creation. We will continue that process, evaluating 
our portfolio rigorously against a range of 
exacting criteria. It is in that context that we have 
announced a strategic review of our global tea 
business, which has a large footprint in the slower 
growing black tea segment and a history of being 
dilutive to Unilever’s overall growth and margin. 
We will explore all options, with an open mind and 
with the intention of sharing the conclusions of the 
review by the middle of 2020. 

How are you planning to take forward 
Unilever’s commitment to social and 
environmental sustainability?
Under the Unilever Sustainable Living Plan (USLP) 
we have developed an enviable reputation for 
leadership on these issues. We now mean to build 
on that, not least because many of the challenges 
the world faces – like the climate crisis or growing 
inequality – are becoming ever more pressing.

We will do this by embedding sustainability in 
a new purpose-led, future-fit Unilever Compass 
strategy, and in two principal ways. First, we will 
continue to use our size and scale to help drive 
change through our extended value chain. A great 
example last year was the ambitious commitment 
we made to address the issue of plastic packaging 
by halving our use of virgin plastic and by helping 
to collect and process more plastic packaging 
than we sell, both by 2025. 

Second, we will make our product brands even 
more prominent vehicles for driving social and 
environmental change. Many of our brands 
already do this, to great effect, but we now intend 
to make it an integral feature of every brand. 
We know that it works and that it also helps to 
drive growth. Last year, our most purposeful 
brands grew faster than the rest of the portfolio. 
Unilever’s brands touch the lives of two and a 
half billion people every day so the opportunity 
for us to influence behaviour and drive positive 
change is enormous. 

I am very proud of all the women and men of 
Unilever – and the millions more we partner with 
throughout the value chain – who work so hard 
every day to bring these commitments to life and 
who are determined to show that Unilever can 
remain a force for good in the world. 

Alan Jope
Chief Executive Officer

How do you see the current state 
of the world and the impact on 
Unilever’s markets?
There’s no doubt that conditions are challenging 
right now. Sluggish economies and a high 
degree of geopolitical uncertainty are inevitably 
impacting consumer confidence and spending, 
which in turn is intensifying competition in 
the retail sector. However, Unilever has now 
been around for 90 years and so we are very 
accustomed to operating through downturns 
and periods of uncertainty like this, and indeed 
emerging stronger. Moreover, all our competitors 
– big and small – face the same challenges.

The key in this environment is to remain relevant 
to the consumers you serve. For us, that comes 
down to two things. First, earning trust by 
operating a responsible, multi-stakeholder 
business model. And second, harnessing 
advances in science and technology – and 
especially digital – in ways that allow us to reach 
and delight consumers in new and ever more 
inventive ways. We are firmly focused on both.

The recent outbreak of Coronavirus (COVID-19) 
is clearly concerning and we are monitoring 
developments very closely. The safety and well-
being of our people has been the overriding 
priority. We are also doing all we can to ensure 
business continuity and our teams are working 
tirelessly to help mitigate the risks. Inevitably, 
however, there will be an adverse impact on the 
business although the extent is not yet clear.

As you look back, how do you reflect 
on Unilever’s business performance 
in 2019?
It was a mixed performance. Our profitability 
was good with a healthy improvement in 
underlying operating margin, strong free cash 
flow delivery of more than €6.1 billion and 
cash flow from operating activities of €10.6 
billion.  This is important because our model 
is predicated on being able to re-invest in the 
long-term health of the business, while also 
paying out a competitive annual dividend. 

On the flip side, growth is also a key driver of 
value creation and our underlying sales growth 
performance fell slightly short of expectations, at 
2.9%, which was naturally disappointing. Turnover 
increased 2.0% to €52.0 billion. While growth 
was hindered by a marked slowdown in some of 
Unilever’s high growth markets like South Asia 
and West Africa, these markets all remain very 
attractive long-term prospects for us.  We are 

6

Unilever Annual Report and Accounts 2019Unilever Leadership Executive (ULE)

Our executive management team is responsible for the day-to-day running of the business and 
the execution of our strategy, making sure we're purpose-led and future-fit.

Graeme Pitkethly
Chief Financial Officer

Conny Braams
Chief Digital and Marketing Officer

Marc Engel
Chief Supply Chain Officer

Hanneke Faber
President, Foods & Refreshment

Fabian Garcia
President, North America 

Sunny Jain
President, Beauty & Personal Care

Peter Ter Kulve
President, Home Care

Sanjiv Mehta
President, South Asia

Leena Nair
Chief HR Officer

Nitin Paranjpe
Chief Operating Officer

Richard Slater
Chief R&D Officer

Ritva Sotamaa
Chief Legal Officer & Group Secretary

7

Strategic ReportUnilever Annual Report and Accounts 2019Our fast-changing world

We operate in a complex and volatile world. Our strategy is constantly evolving to adapt to the 
trends and forces shaping our markets and impacting our stakeholders.

Overview of our industry 
As a leading global consumer goods company, we’re part of one of the world’s largest, most competitive and fast-moving industries. Yet, these 
are volatile and uncertain times. According to the World Bank, global growth decelerated markedly in 2019, with continued weakness in global 
trade and investment affecting both developed and developing and emerging economies. Geopolitical tensions and climate concerns are 
increasing the uncertainty. Conditions like these create challenges for companies and brands of all types.

Amongst the economic uncertainty, new technologies are changing the landscape of the consumer goods market, bringing opportunities 
to brands and consumers alike. Consumers are shopping through more diverse channels and smaller local brands are increasingly meeting 
shoppers’ needs. 

As the global economy and the channel landscape evolve, we must be agile and responsive to capitalise on the opportunities. And by staying 
close to consumers and their needs we can ensure our business continues to grow, while having a positive impact on people and the planet. 

The key trends affecting our stakeholders and our markets are outlined below.

Environment and society under stress

Digital and technology revolution

We’re in the midst of an environmental crisis. Our planet is 
heating, species are dying out at an unprecedented rate, and 
our rivers and oceans are filling with plastic. Global heating is 
placing an increasing strain on food, water and other resources 
– and rising migration is expected to put new pressures on 
cities, people, societies and governments. 

Technology continues to change the fabric of life and business. 
Enhanced AI, robotics and the internet of things (IoT) are 
reshaping how people live, work and interact with the world 
– and with brands. Intelligent technologies are optimising 
manufacturing and agriculture, connecting global businesses 
like ours inside and out, and changing how people shop. 

As both younger and older generations call for businesses and 
politicians to do more, only international co-operation and 
bold action from businesses and brands will start to create 
the systemic change needed to protect our planet. The cost of 
inaction far outweighs the cost of action. 

Related principal risks: Climate change, Plastic packaging, 
Ethical (pages 36 and 39)

For more on our response see pages 18 to 19.

Digital channels bring opportunities for more targeted 
marketing, deeper engagement and stronger connections 
between brands and consumers all over the world. Yet, with 
access to richer data and more intelligent analytics come risks 
and concerns around data security and privacy – businesses 
need to collect and use data in responsible ways. 

Related principal risks: Business transformation, Supply chain, 
Customer, Systems and information (pages 36 to 38)

For more on our response see page 15.

Living differently

The future of work

Societies are becoming more diverse and fragmented. We’re 
seeing, for example, growing splits between generations, 
socio-economic groups and political affiliations. As people 
increasingly interact with each other and with businesses 
online, consumers are making more decisions based on their 
values. They’re also using both on- and offline channels to find 
better, more personalised products and services more easily 
and quickly.

In this new digital media and retail landscape, brands have to be 
visible, convenient and part of the conversation – taking a stand 
and action on the issues people care about. The fragmentation 
of consumer expectations and retail channels creates both 
challenges and opportunities for companies like Unilever. 

Related principal risks: Brand preference, Economic and 
political instability, Portfolio management (pages 35 and 38)

For more on our response see pages 14 to 15.

The pace of change is affecting not only how people live, 
but how they work. Businesses of all types are becoming 
less hierarchical, more automated and more digital. As new 
roles and ways of working emerge, people increasingly need 
different skills – and they’re also demanding more flexibility 
from employers. 

Companies that offer more varied types of employment can 
therefore attract the best people, while being more agile. But 
alongside flexibility, employees of all ages are increasingly 
looking for a fair, inclusive and purposeful place to work where 
they can be themselves and continue to learn. 

Related principal risks: Talent, Business transformation  
(pages 37 to 38)

For more on our response see pages 16 to 17.

8

Unilever Annual Report and Accounts 2019Our strategy 

A belief that sustainable business drives superior performance lies at the heart of the Unilever 
Compass – our strategy to create long-term value for our stakeholders.

is to be the global leader in sustainable business. We will demonstrate how our purpose-led, future-fit business model  
drives superior performance, consistently delivering financial results in the top third of our industry. 

Our vision

Improve people’s 
health, confidence  
and well-being
With brands that combine 
superior experiences, bold 
innovation and a strong 
sustainable living purpose

Improve the health 
of the planet
With brands that regenerate 
nature, fight climate change, 
 and conserve resources  
for future generations

Contribute to a fairer 
and more socially 
inclusive world
With brands that champion 
human rights, stand up  
for equality and distribute 
value fairly

o w

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s With Purp o s e  G

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Our 
Purpose
is to make  
sustainable living 
commonplace

s

W

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P

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Deliver long-term,  
superior value
By reshaping our portfolio,  
and being a fast, low cost  
and fully digitised company

Serve people 
everywhere
Through data-driven 
relationships and  
channel availability

Use our scale  
for good
By building trust through  
transparency and new  
purpose-led business models

Create capability through 
lifelong learning
By inspiring and enabling people  
to never stop growing and take  
charge of their wellbeing

Unlock capacity  
for growth
By being truly agile, always  
simplifying and leading for  
an inclusive future of work

Deepen our culture  
of pioneering
By driving performance through 
leadership and innovation  
in all we do

Underpinned by our values

Integrity
We do the right thing in every 
decision we make, supporting 
Unilever’s long-term success

Respect
We treat people with dignity, 
honesty and fairness, and 
celebrate the diversity of people

Responsibility
We take care of the people  
we serve and the world in  
which we operate

Pioneering
We have a passion for leading 
our industry, winning in the 
market, and intelligent risk-taking

For the benefit of our stakeholders

Consumers

Our people

Society

Planet

Customers

Shareholders

9

Strategic ReportUnilever Annual Report and Accounts 2019 
 
 
Our value creation model 

Our business model describes how we operate to create sustained value for our stakeholders.

What we depend on...

What we do...

Relationships

Purposeful people
Our 150,000 talented people give their skills 
and time in Unilever offices, factories, R&D 
laboratories and tea plantations all over the 
world – increasingly working in more flexible and 
agile ways. Page 16

Trusted suppliers
Around 60,000 supplier partners in 164 countries 
source materials and provide critical services for 
us. Page 18

Committed partners
Our relationships with governments, customers, 
NGOs and other organisations around the world 
help us to increase our impact beyond what we 
could achieve on our own. Page 18

Resources

Input materials
We use thousands of tonnes of agricultural raw 
materials, packaging materials and chemicals 
for our products. Page 19

Financial resources
Capital from our financial stakeholders allow us 
to invest for the long term.  Pages 116 to 120

Intangible assets
The strength of our culture and 400+ brands, 
as well as our R&D capabilities and intellectual 
property such as patents and trade marks, set us 
apart. Pages 108 to 110, 150 and 151 

Tangible assets
We occupy over 300 factories, 350+ offices and 
400+ logistics warehouses globally. Page 111 

1. Consumer insights
We track changing consumer sentiment  
through our 30 People Data Centres 
around the world, combining social listening 
with traditional consumer research.

2. Innovation
Our marketing and R&D teams use these insights 
plus the best ideas and thinking from specialists 
outside Unilever to develop our brands and 
products. We spent €840 million on R&D in 2019.

3. Sourcing
Each year we buy raw materials and packaging 
materials worth €21 billion to make our 
products, and services worth €14 billion to help 
our business run.

4. Manufacturing
Our 300+ factories and 700+ third-party 
manufacturers turn materials into products 
which are sold every year.

10

All underpinned by the management of our principal risks (pages 35 to 45)

Unilever Annual Report and Accounts 20198. Consumer use
2.5 billion people use our products every day to 
feel good, look good and get more out of life.

The value we create for...

   Consumers

We provide products to meet the needs of consumers 
all over the world. Pages 14 to 15

   Our people

We aim to reward people fairly for the work they do, 
and help them find their personal purpose so they 
become the best they can be at Unilever. Pages 16 to 17

7. Sales
We use many channels to make our brands 
available to consumers in over 190 countries 
wherever and whenever they shop. Our products 
are available in 25 million retail sales outlets.

   Society

We’re helping hundreds of millions of people improve 
their health and wellbeing, and are enhancing 
livelihoods in the communities where we make and sell 
our products. Page 18

6. Marketing
We’re the second largest advertiser in  
the world based on media spend. We create  
an increasing amount of tailored digital content 
ourselves to connect with consumers and  
make it easy to choose a Unilever brand. 

5. Logistics
A global network of 400+ logistics warehouses  
ultimately deliver 150 billion units of our 
products to millions of retail sales outlets.

   Planet

We’re working with others to make the big changes 
needed to tackle issues like climate change and plastic 
waste, while reducing our environmental impact. Page 
19

   Customers

We partner with large and small retailers around the 
world to grow our business and theirs through selling 
our brands. Page 20

   Shareholders

We aim to deliver competitive, profitable and 
responsible growth. Page 21

11

All underpinned by the management of our principal risks (pages 35 to 45)

Strategic ReportUnilever Annual Report and Accounts 2019  
 
  
  
  
  
  
  
  
  
  
  
 
 
Stakeholder review  

Stakeholders are at the heart of our strategy and business model. Engaging with them helps us 
to understand their evolving needs and informs our strategic decision-making.

Our multi-stakeholder model 
We've identified six stakeholder groups critical to our future success: consumers, our people, society (including suppliers), the planet, customers and 
shareholders. The stakeholder review on pages 14 to 21 provides an overview of how we've created value for our stakeholders in 2019 and some of the 
benefits we've gained as a business from nurturing these vital relationships. 

Unilever has a dual-headed structure and is subject to Dutch, UK and US governance requirements as set out in the Governance Report on pages 47 
to 78. Under the Dutch requirements, directors are responsible for weighing up the interests of stakeholders, with a view to ensuring long-term value 
creation and the continuity of the company. Under section 172 of the UK Companies Act 2006 (‘Section 172’) directors must act in the way that they 
consider, in good faith, would be most likely to promote the success of their company. In doing so, our Directors must have regard to stakeholders and 
the other matters set out in Section 172. Pages 12 and 13 comprise our Section 172 statement, which describes how the Directors have had regard to 
these matters when performing their duty. 

In light of our purpose and our strategy to create long-term value as set out on page 9, our Directors take steps to understand the needs and priorities 
of each stakeholder group and do so via a number of mediums, including by direct engagement or via their delegated committees and forums. The 
relevance of each stakeholder may change depending on the matter at hand. In line with the Dutch requirements and the UK Companies Act 2006, 
below we provide a high-level summary of the concerns of our stakeholders and how our Directors engaged with them and had regard to their interests 
when setting Unilever's strategy and taking decisions concerning the business in 2019. 

Consumers 
A good understanding of people's needs is critical to our long-term success.

Interests and concerns

How we engaged in 2019

Considerations and outcomes

As the ultimate user of our products, 
consumers continue to look for quality 
products that are convenient and good 
value – and increasingly want more 
natural ingredients and less packaging 
and waste. We also know that brands 
that demonstrate a meaningful purpose 
create conversations and brand loyalty, 
particularly among younger generations.

Through our Consumer Carelines we had over three 
million interactions through calls, emails, letters, 
social media and webchats. We also consulted 
with almost two million consumers this year 
through regular surveys using partners like Kantar, 
Nielsen and Ipsos. Unilever Leadership Executive 
(ULE) members spoke directly to consumers when 
visiting markets, and our leadership received 
regular updates and recommendations based on 
consumer insights.

Our Board and ULE members are regularly 
informed of consumer needs, preferences and 
concerns – and consider these when making 
decisions. The agenda for our leadership forum was 
shaped by a piece of work called the Fundamentals 
of Growth, based entirely on consumer insights. The 
findings from consumer surveys help us define and 
refine the unique purpose of our brands.

For more on consumers see pages 14 to 15.

Our people 
Without talented and committed employees, we could never deliver on our ambitions.

Interests and concerns

How we engaged in 2019

Considerations and outcomes

Our employee surveys tell us that Unilever 
people tend to have a sense of personal 
purpose and believe they can live their 
purpose at work – helping them to go the 
extra mile. While most employees think 
we have the right strategy in place to win, 
they also want to see faster action and 
decision-making across the business. Our 
people would also like a continued push 
towards diversity, particularly at the most 
senior levels.

Our annual UniVoice survey, available in 48 
languages, gives employees at all levels the chance 
to share views with line managers, colleagues and 
leadership. In 2019, we had an 82% response rate. 
Every month we also run smaller pulse surveys to 
collect real-time insights on key issues.

In an October meeting, our Board discussed how 
best to nurture a more flexible, agile culture. The 
Board looks at the UniVoice findings each year, 
and reviewed this year's in November. We also 
held a series of meetings with a cross-section of 
employees, where non-executive Board members 
talk about important topics from the UniVoice 
survey. In 2019, there were two meetings in the 
UK and two in Brazil to discuss purpose, talent 
development and sustainability. 

For more on people see pages 16 to 17 and 48.

Society 
We depend on people and communities all over the world to help source, make and sell our products.

Interests and concerns

How we engaged in 2019

Considerations and outcomes

Equality and inclusion, human rights within 
our operations and supply chain, and 
health and wellbeing are important issues 
for our stakeholders. Water scarcity and 
climate change are also challenges for 
many people in developing and emerging 
markets – reflecting the interconnectivity 
between the environment and society. 

Our leadership engage with NGOs and policymakers 
to drive system change. Our ULE members, including 
those on the Board, each own relationships and 
advocacy around key issues. Our Chief Supply Chain 
Officer,  for example, is part of the World Economic 
Forum (WEF) community focused on supply 
chains. This year, as part of our issues prioritisation 
(materiality) process, we evaluated a range of inputs 
from stakeholders to understand the most pressing 
societal issues and where we can make a difference. 

The Board's Corporate Responsibility Committee 
(see pages 56 to 57) meets four times a year 
to discuss sustainability issues of strategic 
importance. Our USLP Advisory Council – seven 
independent external specialists in sustainability 
– also guide and critique the development of our 
strategy. They met with members of the ULE during 
the year to share insights on supply chain and 
human rights. 

For more on society see page 18.

12

Unilever Annual Report and Accounts 2019Planet 
We rely on nature for many ingredients and raw materials.

Interests and concerns

How we engaged in 2019

Considerations and outcomes

Awareness of the environmental impact of 
human activity on the planet is growing. 
Top concerns include plastic waste, 
climate change and water scarcity. Loss of 
biodiversity is also rising up the agenda. 
We’re seeing growing movements for 
change around the world, as well as a real 
desire for businesses to limit their use of 
plastic and take bold action on climate. 

Our Board and ULE members have responsibility 
for key environmental issues: our CEO works with 
the Ellen MacArthur Foundation and the WEF on 
driving the circular economy, for example. Our ULE 
members attend meetings, sit on boards, sponsor 
key workstreams and make sure we have strong 
and mutually beneficial relationships with our 
partner organisations. This year, our CEO attended 
the UN General Assembly's Climate Week in New 
York. As part of our issues prioritisation (materiality) 
process, we analysed insights from stakeholders to 
make sure we're focusing on the most important  
environmental issues. 

The Board's Corporate Responsibility Committee  
and USLP Advisory Council (see Society on page 18) 
discuss key environmental issues. In 2019 the USLP 
Advisory Council met with members of the ULE to 
share insights on plastic. Environmental issues 
form part of our boardroom and ULE discussions 
and decision-making. Our ambitious new goals 
around plastic are a good example: our leadership 
will oversee how these are being delivered, both 
across our business and through our partnerships. 
During 2019, there were a number of discussions 
around the development of our Compass strategy, 
including our climate goals.

For more on the planet see page 19.

Customers 
We depend on many types of retail partners all around the world to sell our products.

Interests and concerns

How we engaged in 2019

Considerations and outcomes

In developing and emerging markets, 
the small retailers we partner with are 
increasingly seizing the opportunities of 
e-commerce. And our larger retail partners 
are looking to become more competitive in 
online channels, as well as against discount 
stores offering convenience and very low 
prices. Retailers want products that are 
suitable for each sales channel, whether 
premium or online. They also want more 
sustainable products that will help them 
differentiate their offering.

Our larger retail partners have direct channels 
into us. We actively manage these relationships 
through our specialist Customer Development 
team. In 2019, we discussed a range of 
sustainability issues with our customers. Through 
Unilever's digital e-commerce apps, we receive 
direct feedback from the smaller local stores we 
partner with to help improve our service to them.

Our Board and ULE were involved in approving 
the strategy to digitise small stores and related 
investments. In a number of markets, such as India 
and Indonesia, we’ve introduced smartphone 
apps so that retailers can place product orders 
directly – and we’re refining these based on user 
needs. In response to customer feedback, we've 
introduced retail programmes around the world 
focused on reducing plastic and food waste. 
We’re also designing products appropriate for 
each channel, which will help our customers 
differentiate themselves.

For more on customers see page 20.

Shareholders 
As owners of our company and providers of capital, shareholders are instrumental to our growth.

Interests and concerns

How we engaged in 2019

Considerations and outcomes

As well as ongoing interest in our 
performance and growth, we've been 
having conversations with shareholders 
around our acquisitions and disposals 
strategy, our corporate structure, capital 
allocation and our use of plastic and 
palm oil – reflecting a growing interest in 
sustainability issues. 

We speak directly to shareholders through investor 
events, meetings and calls with shareholders, 
quarterly results broadcasts and conference 
presentations. Our ULE members attend investor 
events, and senior leaders and our Board speak 
directly to shareholders at investor meetings on a 
broad range of issues. This year, we had focused 
meetings with shareholders on remuneration, 
held a sustainability event for investors and issued 
a webcast on palm oil.

Shareholder feedback – particularly around 
dividends, our merger and acquisitions strategy 
and our corporate structure – forms a part of 
boardroom conversations. After each quarterly 
market update, our CEO shares feedback with 
the Board. In 2019, Vittorio Colao, Chair of the 
Compensation Committee, discussed shareholder 
concerns around remuneration with the Board 
and wrote to shareholders explaining subsequent 
changes to remuneration. These were published in 
our remuneration report and put to shareholders 
for voting.

For more on shareholders see page 21.

13

Strategic ReportUnilever Annual Report and Accounts 2019Stakeholder review continued

Consumers
We know that people value price, quality, convenience – and increasingly 
sustainability – when it comes to the things they buy. 

Understanding people's needs
Consumer preferences are constantly changing. To 
make sure we’re ahead of the curve, we listen for 
signals that predict the next 'big thing' using data 
and advanced analytics. In our 30 People Data 
Centres around the world, we analyse millions of 
enquiries our Consumer Carelines receive each 
year and the conversations about our brands 
online. The insights we get drive the innovation 
and marketing of our 400+ brands – and, above all, 
help us give people the products they want.

We know that people want healthier and more 
natural products for themselves and their 
families, with fewer chemicals. At the same time, 
concerns around waste, plastic and climate 
change are growing – consumers are looking 
for eco-friendly products that are easy to buy 
and use, yet still effective. Alongside concern for 
the planet, people are increasingly shopping 
through multiple channels and, in pursuit of 
convenience, buying more online.  

So we’re continuing to make our products 
healthier and more sustainable, as we have 
done for years. This means innovating existing 
brands, developing new brands and sometimes 
adding to our portfolio through acquisitions. 
Here we explain how each of our three Divisions 
worked to meet consumer needs in 2019.

Beauty & Personal Care 
We believe in beauty that cares for people, 
society and our planet.  

Caring for people

Demand for more natural and holistic 
approaches to beauty and wellness continues 
to grow, and so too does our portfolio meeting 
these needs. Love Beauty and Planet, for 
example, which first launched in North America in 
2018, is now widely available across Europe, Asia 
and Latin America. Consumers in Europe can now 
also enjoy Schmidt’s Naturals, a recently acquired 
US personal care brand. Many of our established 
brands are also offering more natural products. 
Lifebuoy now has soap bars with green tea, 
charcoal and sea minerals, and Signal toothpaste 
has a new Natural Elements range.

We’re also creating more effective products 
using ground-breaking innovations. In 2019, 
Rexona brought out a Clinical Protection range 
that’s three times stronger than ordinary 
antiperspirants and can last for over 96 hours. 
It's now available in four markets. We expanded 
our therapeutics offering to consumers in 
2019, by acquiring Fluocaril and Parogencyl, 
well-known oral care brands endorsed by 
health professionals which are sold primarily in 
pharmacies in France and Spain. 

Our prestige brands continue to meet the 
growing demand for premium beauty. In 2019, 
we added two new brands to our portfolio: 
Garancia, a French derma-cosmetic brand 
offering 38 premium facial and body skincare 
products, and Tatcha, a leading prestige skincare 
brand in North America, which is inspired by 
Japanese beauty rituals.

14

Consumers are increasingly looking for 
personalised experiences and products. All Things 
Hair, our online resource for hair inspiration and 
styling tips, now gives US consumers personalised 
recommendations based on digital consultations 
using AI. And St Ives launched a face mist range 
with fragrance designed to boost mood, with a 
marketing campaign delivering audio messaging 
relevant to the time of day.  

Caring for society

Our Beauty & Personal Care brands are taking 
a stand and acting on social issues all over the 
world. Take Sunsilk, our haircare brand, which is 
on a mission to open up possibilities for young 
women. Its Together We Rock movement is 
designed to inspire women between 16 and 
24 to support each other and feel more able to 
pursue their dreams. Meanwhile, Dove launched  
project #ShowUs to shatter beauty stereotypes by 
building the world’s largest photo library created 
by women and non-binary people – in partnership 
with Getty Images, Girlgaze and women 
everywhere. More than 5,000 images are already 
in the library, presenting a more inclusive vision of 
beauty to advertisers and media of all types.  

CLEAR introduced a cutting-edge resilience 
programme, the Resilience Bootcamp, aimed 
at helping young people overcome social 
anxiety and unlock their full potential. And Dove 
Men+Care and Promundo are working together 
to improve men’s access to and uptake of 
paternity leave.

Caring for our planet

Plastic is a growing concern for consumers, and 
we’re working hard to make our products use 
less, better or no plastic. Dove, for example, 
announced ambitious plans for doing all three 
across its product range, including moving to 
100% recycled bottles by the end of 2019 (see page 
44 for more details). All Things Hair successfully 
piloted refill stations for shampoo and conditioner 
in the Philippines, and Signal launched our first 
sustainable bamboo toothbrush. We pioneered 
a new technology which has made our black 
TRESemmé and Axe bottles recyclable in most 
markets. At the World Economic Forum, we 
announced that six of our brands – Dove, Rexona, 
Axe, Love Beauty and Planet, REN Skincare and 
Signal – will begin to use the new global Loop 
system by TerraCycle, for refilling and reusing 
containers. 

We’re creating products that are better for the 
planet in other ways.  We’ve brought out a new 
‘no-rinse’ conditioner in the US, the good stuff, 
which saves 420 litres of water per bottle. And 
after certifying Dove as cruelty-free in 2018, 
animal rights organisation People for the Ethical 
Treatment of Animals (PETA) has now certified 
three more of our brands:  Love Beauty and 
Planet, St Ives and Simple. 

There’s still much to do as we expand our 
portfolio of eco-friendly products. But we are 
taking steps in the right direction.

Foods & Refreshment
We have a responsibility to make brands that 
not only taste and feel good, but that are a 
force for good. 

Our new state-of-the art Global Foods Innovation 
Centre located at Wageningen University in 
the Netherlands – the leading global agri-food 
research hub – is helping us to quicken the pace 
of innovation to improve the health of both 
people and the planet. Through our partnerships 
in this ‘Silicon Valley of food’ and around the 
world, we’re encouraging the wider food chain to 
become healthier and more sustainable, faster.

Plant-based foods

In 2019, we stepped up the availability of our 
plant-based products including Magnum 
Vegan, Ben & Jerry’s Dairy-free, Cornetto 
Vegan, Hellmann’s Vegan Mayonnaise and 
Sir Kensington’s Vegan range. To help improve 
biodiversity, Knorr joined forces with the World 
Wildlife Fund on a global campaign to promote 
Future 50 Foods, and offered new plant-based 
recipes to consumers around the world. We also 
partnered with Burger King to launch the new 
Rebel Whopper featuring vegan Vegetarian 
Butcher patties in more than 25 countries across 
Europe, the Middle East and Africa. Thanks in part 
to these efforts, investor network FAIRR ranked 
Unilever as among the best prepared companies 
for the shift towards plant-based proteins.

Better for people and the planet 
This year, we further reduced the salt, sugar 
and calories in our products, and added even 
more fortified ingredients (see page 18 for more 
on this work). We also continued to increase 
the amount of sustainable ingredients in our 
brands: as of 2019, 98% of the key vegetables 
and herbs we buy (around 90% by volume) used 
in Knorr and other brands were sustainably 
sourced. 

Reducing plastic packaging and food waste 
continues to be an important priority. We were the 
first major foods brand to introduce 100% recycled 
plastic packaging in Hellmann’s jars in Mexico 
and Bango bottles in Indonesia. Hellmann's in 
the US has also committed to use recycled plastic 
materials for all its mayonnaise and mayonnaise 
plastic dressing containers by 2020. We were the 
first major ice cream brand to use compostable 
ice cream tubs in Italy and piloted the first ever 
‘wrapperless’ ice cream on Solero multipacks. 
We also expanded our range of biodegradable 
teabags and introduced the first 100% recyclable 
Knorr soup pouches in Turkey.

Anytime, anywhere

We’re also making our brands more widely 
available. Our Unilever Food Solutions business 
– serving professional customers and restaurant 
operators – continued to grow, serving chefs 
around the world. IceCreamNow, our instant ice 
cream delivery service in partnership with a host 
of online delivery companies, expanded to 35 
countries around the world.

Unilever Annual Report and Accounts 2019Almost half of our Division’s sales are now in 
emerging markets, where we're working to meet 
the needs of people at all income levels. In 2019, 
we saw more and more consumers buying our 
products in India, China, Indonesia and the 
Philippines.

Every brand a movement

Our mission goes beyond providing delicious, 
healthy and sustainable products – we want our 
brands to take a stance and real action on the 
things that really matter.

In 2019, Ben & Jerry’s continued their long 
tradition of climate activism, joining the 
youth-led climate strike in September. The 
brand also launched Justice ReMix’d to fight for 
criminal justice reform in the US, and continued 
to campaign for refugee and LGBTQ rights. 
Lipton Tea launched its global You.Me.Tea.Now 
campaign to combat loneliness by encouraging 
more quality connections in people’s daily lives. 

Hellmann’s, with its Real Taste, Less Waste 
programme, has been running educational 
campaigns to rescue leftover food from being 
wasted. In Canada, for example, its Real Food 
Rescue project is redistributing surplus food 
to people in need, as well as encouraging 
consumers to reduce their own food waste and 
to recycle. And Unilever Food Solutions’ Fair 
Kitchens programme continued to inspire a new 
kitchen culture, where staff happiness is just as 
important as diners’ satisfaction.

Activities like these don’t just benefit people 
and the environment, they raise the profile of 
our brands among consumers. For instance, 
the markets in which Brooke Bond activated 
its campaign around mental health and 
disability grew faster than those where it was 
not activated in 2019. And in the wake of Knorr’s 
Future 50 Foods campaign in Belgium, we saw a 
10% rise in sales. 

Home Care 
We want to make people’s homes a better 
world, and to make our world a better home. 

Serving the changing consumer

People increasingly want cleaning products that 
are better for them, their home and the planet 
– without sacrificing quality or convenience. 
Across our R&D centres, including our Materials 
Innovation Factory at the University of Liverpool, 
we’re working with innovation partners to 
develop cutting-edge cleaning technologies. 
Our aim is to create a portfolio of brands that 
are sustainable by design – fit for a water-
scarce, low-carbon world. This means more 
biodegradable products that are milder on skin 
while better at cleaning, and that use renewable 
or recycled ingredients. It also means more 
eco-friendly products with fewer chemicals, as 
well as more concentrated products that have a 
lower carbon footprint due to less water being 
transported.

Take the relaunch of Omo in Brazil which was 
one of the highlights of our year. This relaunch 
included the arrival of our new formulation 
of Omo Perfect Wash which is more compact, 
concentrated and effective, leaving no residue 
on clothes. Bottles now contain 15% recycled 
plastic, and the smaller box size for the same 
number of washes means a reduced carbon 
footprint. In 2019, we also introduced Seventh 
Generation’s Ultra Concentrated detergent: 
eight times more concentrated than the original 
formula, and in a 100% recycled bottle with an 
exact dose technology in the cap. And we rolled 
out Love Home and Planet in the US and China: 
plant-based, independently certified cruelty-
free and vegan home care products, including 
a dry wash spray for clothes that helps minimise 
energy and water use.

In 2019, we rolled out other new packaging 
formats to help reduce our use of plastic, 
including refills. Cif ecorefill, for example, is 
a 10x concentrated cleaner made with 75% 
less plastic that consumers attach to their Cif 
spray bottles and dilute at home. This means 
they can use a single bottle for life. In Chile, 
people can get refills of Omo detergent and 
Quix dishwashing liquid from dispensers 
in electric tricycles that deliver in Santiago 
neighbourhoods. Quix, which launched in July, 
uses a world-first technology to create a new 
cleaning agent that is 100% biodegradable and 
renewable, while being ultra-mild on hands.

Making our world a better home

Our Home Care brands stepped up their 
purpose-led activities in 2019. Cif created 
clean-up campaigns both online and on the 
streets, leading neighbourhood activities 
across Italy, Poland, Hungary and Romania. 
Seventh Generation continued its campaign 
against climate change by working with the 
Sierra Club to increase the uptake of renewable 
energy across US cities. The brand also closed 
its US office to join the global climate strike in 
September and donated its advertising airtime 

We’re innovating  
within existing brands,  
developing new brands 
and adding to our  
portfolio through  
acquisition.

during the week to help amplify the movement’s 
message. And Domestos has built on its 
partnership with Unicef, which helped more 
than 11 million people (between 2012 and 2019) 
access better sanitation and hygiene.

Designing for channel 

We’re working to make sure we’re offering 
our products to consumers in the right places. 
E-commerce is a key channel so we’re designing 
our products for home delivery – making sure 
our packaging fits through a letter box, for 
example. And we’re expanding our Home Care 
offerings for growing markets such as DIY stores 
and mid-sized professional cleaning firms. In 
Brazil, Omo continued to free people from doing 
their laundry with its Omo Express pick and 
wash service.

The Cif online engagement across Europe is 
just one example of how we’re using digital 
channels and content to reach more people 
in more places and better understand our 
consumers. There’s also Cleanipedia, our online 
resource for cleaning tips, which attracts over 63 
million visitors per year. And in Brazil, Comfort 
sponsored a 13-part TV series encouraging 
people to get more from their clothes and 
support more sustainable fashion. By growing 
our digital marketing capacity, we’re sharing 
more relevant and meaningful content with 
consumers, having more conversations with 
them and using the insights we gather to 
enhance our activities and brands.

Innovations and activities like these are just 
some examples of how, in all three of our 
Divisions, we’re meeting changing consumer 
demands. To see how the divisions performed in 
the year, see pages 23 to 25.

15

Strategic ReportUnilever Annual Report and Accounts 2019Stakeholder review continued

Our people
As the world of work changes, we’re determined to be a company where talented 
people with purpose can grow both themselves and our business.

The changing world of work
There are many facets to today’s evolving 
workplace. With automation and digital 
transformation, employees have opportunities 
to reinvent themselves and learn new skills. 
People want and need more flexibility from 
employers – freelance and remote working is on 
the rise, and jobs for life are increasingly rare. 
The combination of an ageing population and 
reduced retirement provision means that people 
are working for longer. And more and more 
people of every age want a meaningful job that 
chimes with their values.

As we make our business fit for growth now and 
in the future, there’s no more important place 
to start than with our own people. Put simply, 
the quality of our people and the quality of our 
business are one and the same.

The belief that people with purpose thrive is at the 
heart of our business strategy. So we’re creating 
a workplace and culture that will make it easier 
for our employees – all 150,000 of them around 
the world in factories, R&D labs, offices and 
tea plantations – to work in ways that suit their 
individual lives and values. Here we outline how 
we're adapting to these changes, while ensuring a 
safe workplace and a future-fit culture. 

Reshaping how we work 
To meet people’s changing needs and continue 
to attract the best, we're moving beyond 
traditional employment models and ways of 
working. In doing so, we need to make sure our 
people stay safe, healthy and fulfilled at work. In 
2019, we’ve taken some big steps forward. 

More flexible and agile working

Continuing to be an industry-leading business 
and employer means moving to faster, smarter 
ways of working at all levels of our company. So 
we’re evolving our culture to encourage more 
agility and accountability. 

Our new Flex Experiences platform offers 
employees the chance to share their talent and 
experience with people on other teams and in 
other countries. Live in 20 business areas, so far 
it has reached over 40,000 people in more than 
100 countries and unlocked over 100,000 hours 
of new career experiences and learning. We’re 
also changing how we manage performance – 
encouraging employees to set goals throughout 
the year to encourage more innovative, 
entrepreneurial ways of working. 

In 2019, we had 30 agile teams on pilot projects 
around the business. So far, the results have been 
positive: working in this way not only improves 
people’s speed and agility but helps them to feel 
more engaged. So, we’ll be taking what we learn 
from these pilots to the wider business.

We believe that allowing people to work 
flexibly will help us continue to attract talented 
employees and future leaders – as well as 
people in the open talent economy such as 
contractors, consultants and independent 
project workers. It will also make us a more 

16

inclusive employer – giving more options to 
people with disabilities, family commitments 
or other time pressures. By moving beyond the 
typical 9 to 5 employment model, we’re opening 
up, enhancing and future-proofing Unilever. 

Lifelong learning

Learning is another critical aspect of people’s 
fulfilment and Unilever’s long-term commercial 
success. Ongoing learning is particularly important 
as we move to more digitally enabled and agile 
ways of working. We’re aiming to become an 
organisation where learning is baked into every 
role – and where relevant and effective training is 
available to people when they need and want it. 

We’re using digital platforms to give people 
control of their own learning. In 2019, more than 
54,000 employees used Degreed, our online 
learning platform which holds over two million 
pieces of content in a variety of formats and 
in 20 languages. And over 18,000 employees 
learned new digital skills like agile methods, data 
analytics and sustainability through our Power Up 
programme.

Digitalisation, automation and the changing 
world of work affect people in different ways, 
depending on their roles. We see it as our duty 
to make sure our people, wherever they work, 
are equipped for the future. In 2019, for example, 
we committed to working with the European 
Works Council on a Framework for the Future of 
Work.  Every employee will be invited to draw up 
an upskilling, reskilling or an employability plan, 
so that they are ready to adapt to the changing 
shape of work in the years ahead. Where we make 
changes resulting in job losses, we ensure that 
our people are similarly equipped. For example, 
we put in place a major programme, including 
support for setting up small businesses, to 
ensure the people affected by automation in 
our tea plantations in Kericho, Kenya could 
successfully move from job to job.

Listening to our people 

To continue to be an attractive employer, 
we need to understand how our employees 
experience Unilever every day – and, crucially, 
to turn these insights into action. So we gather 
real-time data on topical issues through monthly 
pulse surveys and other crowdsourcing tools. 
More than 22,000 people gave feedback in 2019.

Alongside this, we run a more extensive survey, 
UniVoice, once a year. This year, 82% of those 
invited to respond did so, reaching around 
90,000 employees, including plantation workers, 
for the first time. Encouragingly, we saw 
improvements in our scores across the board. 
Overall engagement – the headline key metric in 
the survey – was up 2%, at 77%. Pride in Unilever 
(87%), our approach to diversity and inclusion 
(79%), business integrity (81%) and sustainability 
(77%) stood out as strengths. There was also 
a 10% increase in the number of people who 
believe Unilever cares about their wellbeing, 
to 73%. And 78% of our employees also said we 
have the right strategy to win. 

The survey also highlighted areas to improve. 
For example, while our scores on how quickly 
we respond to changes in the market have 
improved, half of employees think our 
competitors are faster. Clearly this is a priority 
as we develop a growth culture, supported by 
more agile ways of working. Furthermore, one 
third of respondents were doubtful that anything 
would happen as a result of their feedback to the 
survey. To address this, we have asked the head 
of each business unit to review their own results 
and commit to a clear action plan.

As an external benchmark, we also look at 
how people rate us on Glassdoor, a jobs and 
recruitment site. December 2019 figures show 
that 84% would recommend us to a friend and 
93% approve of our CEO. Our rating remains well 
above the site average. 

Our people have opportunities at townhall 
meetings and webcasts to ask management 
about the financial and economic factors 
affecting our performance. At these regular 
events, the ULE discusses our quarterly 
performance and strategy, among other things. 

Acting with integrity 

One other essential aspect of listening to 
our employees is giving them a platform for 
reporting concerns around business integrity, 
such as anti-bribery and corruption which we 
simply do not tolerate. We have clearly defined 
principles around ethics and integrity (our Code 
Policies) that apply to all of our employees – 
and we communicate these each year through 
mandatory online training modules and a 
business integrity pledge. 

We do all we can to help people feel comfortable 
and secure in reporting breaches of business 
integrity and offer a 24-hour whistleblowing line 
over the phone or online. In 2019, we received 
1,575 reports from whistleblowers. Of these, we 
closed 1,410 and confirmed 733 as breaches, 
which led to 413 people leaving the business. 
Please see page 33 for more on how we manage 
risks around business integrity.

82%

response rate to our  
2019 UniVoice survey

Safety at work
The safety of our people and those who work 
with us is paramount. Our Total Recordable 
Frequency Rate (TRFR) was up in 2019 (1 October 
2018 to 30 September 2019) to 0.76 accidents 
per million hours worked, from 0.69 in 2018. 
Our 2019 TRFR includes for the first time all 

Unilever Annual Report and Accounts 2019acquisitions which operate as decentralised 
business units, as we now have processes in 
place to collect the data. After a spike in the first 
six months, when injury rates went up partly due 
to the inclusion of decentralised business units, 
the following six months showed substantial 
incident rate reduction, in line with our year-on-
year declining trend. This trend reinforces the 
confidence that our leadership, programmes 
and systems will drive further improvement in 
the years to come. We're committed to achieving 
our 'vision zero' strategy and will continue to 
seek improvements that make people safer.  

During the same reporting period, regrettably 
there were four fatalities at work in Latin America 
involving two employees and two contractors. 
Two of these were traffic accidents and two 
happened in factories. This year we introduced 
a one-hour stand-down across all of Unilever’s 
operations globally for fatalities which happen 
while at work, with a ULE member or country 
General Manager travelling to the location of the 
fatality to review the case and learnings. We also 
held safety events involving all third parties – in 
manufacturing, logistics and distribution – to 
ensure stronger implementation and monitoring 
of safety standards. These efforts run alongside 
the regular communications and reinforcement 
of our safety standards at all levels of our 
company.

Evolving our culture
We’re working to build a more open, authentic 
and agile culture at all levels of Unilever, to fuel 
personal and business growth.

Purpose first

We believe that if people feel they can be true to 
their purpose while working with us, we’ll be able 
to achieve more together. Through our People with 
Purpose programme, we’re aiming to work with 
every employee to help them define their purpose 
and find a way to reach it in their working life. 
More than 48,000 people have discovered their 
purpose  since 2015. And it’s making a difference: 
our UniVoice survey showed that 92% of people 
who have been through the programme feel they 
can put more into work because they understand 
their purpose. 

Fit for the future

To become a more agile organisation, we need to 
simplify and flatten our internal structures – and 
to work in more networked ways. We also need 
to encourage people to make smarter decisions 
faster, and with customers and consumers front 
of mind. The tone set by our leaders is important. 
The ULE is using tools like Yammer to have real 
– and real-time – conversations with employees. 
And when we launched our new strategy, we 
asked our entire organisation for ideas for how 
to bring the strategy to life. More than 47,000 
employees from 80 countries contributed 2,100 
ideas, with over 17,000 people voting for their 
favourites. Three of these ideas have received 
investment and are now being explored.

We also recognise that to evolve our culture, our 
leaders need a more empowering mindset. So 
we’ve rolled out new Standards of Leadership 
which define the expected behaviours of our 
people in all our countries. In 2019, we put 
almost 3,000 people through an intensive self-
reflective leadership programme. We’re also 
working on personalised development plans for 
our next generation of potential ULE members.

One of the biggest validations of our focus 
on culture and purpose is the simple fact that 
people want to work with us. In 52 markets, 
we’re the number one FMCG graduate employer 
of choice. And more than eight million people 
follow us on LinkedIn, making us the most 
followed FMCG employer. 

Our belief that people with purpose thrive is 
underpinned by our values set out on page 
9. Our Board is responsible for assessing and 
monitoring these values and our culture. To gain 
insight, aspects of culture and our values are 
regularly analysed by the Board using multiple 
sources, including the results of the UniVoice 
survey, the main way in which we monitor our 
culture, business integrity reports (see page 
56), interaction with senior management 
and workforce and health and safety data. 
At meetings in October and November 2019 
respectively, the Board discussed with members 
of the ULE how best to nurture a culture of 
flexibility and agility and the results of the 
UniVoice survey. 

A workplace for everyone

Becoming a truly diverse and inclusive 
organisation – one where everyone feels they 
can bring their whole self to work – is a priority 
for us. This is not just the right thing to do. It also 
benefits business, as diversity leads to better 
innovation and performance. 

We’re making good progress at management 
level. Women held 51% of our managerial 
roles as of December 2019 and our efforts 
have been recognised – we were featured in 
the Bloomberg Gender Equality Index in 2019. 
Despite this, there is still work to be done to 
ensure a balanced representation of women at 
senior management level and above. Among 
the various initiatives to address this, we have 
two targeted programmes to develop our senior 
women and create a healthy pipeline of talent. 

We’re encouraging gender equality in other 
ways. For example, we have deeply embedded  
flexible ways of working across the organisation. 
Recognising the importance of supporting 
parents, we have a global paid maternity leave 
policy of 16 weeks and a global paid paternity 
leave policy of three weeks. 

We're committed to gender equality and fairness 
in the workplace, based on equal pay for equal 
work and achieving greater gender balance. 
Pay and overall reward is gender neutral, 
with any differences between employees in 
similar jobs reflecting performance and skill. 
Gender pay gaps can develop where there is a 
representational imbalance between genders. 
Our Framework for Fair Compensation has 
been instrumental in helping us review the 
average pay differences between genders at 
both a country level, and at each work level 
within each country. We continue to improve 
our gender balance, and relevant gender 
pay gaps, at various levels and in various 
countries throughout the business. As part of 
our Framework's living wage element, we are 
committed to pay a living wage to all our direct 
employees. We are already paying at or above 
a certified living wage in most places and are 
actively working through the small number of 
remaining issues which are in areas with complex 
pay arrangements.

Becoming a more attractive workplace to people 
with disabilities is another priority. We’re focusing 
on building accessibility and breaking down 
barriers in this area, as well as on creating an 
inclusive culture. To show our commitment, we’ve 
set ourselves a target for people with disabilities 
to represent 5% of our workforce by 2025. 

We’ve also been working to remove limiting 
stereotypes from our culture so that employees 
can be themselves at work. Building on our 
efforts to break down stereotypes in advertising, 
our #Unstereotype the workplace initiative has 
been running for two years. Since 2018, we have 
been rolling out #Unstereotype bootcamps and 
customised training to minimise unconscious 
bias and how to break down stereotypes in 40 
countries. 

Our aim is simple: to be a diverse and inclusive 
workplace where people with purpose thrive. 

Gender statistics

Board

Unilever Leadership Executive 
(ULE)*

Senior management  
(reporting in to ULE)

Management

Total workforce

2019

Female

5
(38%)

4
(33%)

15
(20%)

7,620
(51%)

Male

8
(62%)

8
(67%)

59
(80%)

7,408
(49%)

53,469
(36%)

96,398
(64%)

2018

Female

5
(38%)

4

(36%) 

17
(21%)

7,336
(49%)

53,465
(35%)

Male

 8
(62%)

7

(64%) 

64
(79%)

7,552
(51%)

101,383
(65%)

* As at 20 February 2020 (the latest practicable date for inclusion in this report), there were four females and nine 
males on the ULE.

Note: Employees who are statutory directors of the corporate entities included in this Annual Report and 
Accounts: 493 (68%) males and 232 (32%) females (see pages 154 to 160).

17

Strategic ReportUnilever Annual Report and Accounts 2019Stakeholder review continued

Society
Businesses that serve society today will be those that thrive in the future. Our scale 
give us an opportunity to create a better world and a stronger business.

Creating positive change 
Our impact on society starts, of course, with 
our contributions as an employer, taxpayer 
and buyer of goods and services – amounting 
to around €34 billion in 2019. But we both need 
and want to do more. Our Unilever Sustainable 
Living Plan (USLP) gives us a framework to better 
the health, wellbeing and livelihoods of millions 
around the world. Progress against our key 
2020 targets is on page 22, and we’re currently 
developing goals beyond 2020.

We can improve people’s lives directly through 
our products. We can create broader change 
by putting our influence and resources behind 
things that matter, often in partnership with 
others such as projects supporting the UN 
Sustainable Development Goals (SDGs). And our 
household name brands are changing things 
for the better.

Better health and wellbeing
One of our big goals is to help more than one 
billion people improve their health and wellbeing 
by 2020. Many of our brands do this directly, while 
others do it through partnerships working to 
make it easier for people to live healthy lives. 

Improving hygiene and sanitation

Around 2.3 billion people still have no access to 
basic sanitation, while 844 million are without 
safe drinking water. Diarrhoeal diseases are the 
third leading cause of child mortality globally and 
around half of the world’s population suffers from 
untreated tooth decay. We’re working hard to 
change these numbers. By the end of 2019, we’d 
reached 1.3 billion people through our activities 
to encourage behaviours like handwashing with 
soap and better oral care, and to create better 
access to clean toilets and safe drinking water.

Since 2010, for example, Lifebuoy has reached 
over 1 billion people in its efforts to improve 
handwashing habits, including 587 million 
through TV reach. We're working in partnership 
with organisations such as Gavi to promote 
vaccination and handwashing, and the Power 
of Nutrition to give women in rural India advice 
through their mobile phones about their 
children’s health, including handwashing.  In 
India, we opened two more Suvidha centres in 
partnership with HSBC to give people access to 
clean water, sanitation and laundry facilities 
bringing the total to three, with two more under 
development. And, both through its partnership 
with Unicef and the Cleaner Toilets Brighter 
Futures programme, Domestos is improving 
access to toilets for school children (see page 15). 

Healthier eating

The world’s food system carries a double burden: 
almost two billion people are overweight, while 
821 million people are malnourished. ‘Big food’ is 
seen by many as the problem. We’re determined 
to be part of the solution. 

So we’re continuing to reduce the sugar, salt 
and saturated fats in our foods – 56% of our 
portfolio (out of our target of 60% by 2020) 

18

meets our Highest Nutritional Standards 
based on globally recognised dietary 
recommendations. We’re also putting clearer 
nutrition labelling on our products. In 2019, 
98% of our Foods & Refreshment portfolio had 
full nutrition labelling in line with our product 
labelling criteria (based on global sales from 1 
April 2019 to 30 June 2019), and we’re working 
towards 100%. And, our brands are offering 
more fortified foods as part of our wider 
ambition to provide 200 billion servings by 2022 
that contain at least one of the following key 
micronutrients: iron, iodine, zinc, vitamin A or D. 

We believe that plant-based diets are essential 
for a sustainable food system and will be critical 
for slowing global heating. So we expanded 
our range of vegan and vegetarian options in 
2019, including the newly acquired Vegetarian 
Butcher (see page 14 for more). And, through a 
three-year partnership with the World Wildlife 
Fund launched in 2019, Knorr is promoting 50 
plant-based foods (see page 14). 

We’re creating broad 
change by putting our 
influence and resources 
behind projects  that 
support the UN SDGs.

and working with our tea suppliers in Kenya, 
Tanzania and India to improve women’s 
safety. And we continued to focus on the rights 
of migrant workers, including no payment 
of recruitment fees, by taking part in multi-
stakeholder initiatives such as the Consumer 
Goods Forum, Leadership Group for Responsible 
Recruitment and Responsible Labour Initiative. 
We also published a full list of our tea suppliers 
in 21 countries to help consumers make more 
informed choices about the products they buy. 

Improving physical and mental health

A fairer world for women 

We have a responsibility not just to help our 
employees improve their health and wellbeing 
(see page 16), but to encourage people 
everywhere to look after their physical and 
mental health. Dove’s Self-Esteem Project, for 
example, has reached over 60 million young 
people in 142 countries – including 21 million 
through a specially commissioned cartoon 
series designed to improve body confidence, 
which was aired in 12 markets. Lipton Tea 
launched its new Quality Connections 
programme in 2019, while Brooke Bond 
continues its campaign to break stereotypes 
around mental health and disability. And Clear, 
our anti-dandruff haircare brand, is tackling 
social anxiety and building young people’s 
resilience. 

Enhancing livelihoods
Our activities touch the lives of millions, both 
directly and indirectly. We have a responsibility 
to protect their rights and help them live well. 

Championing human rights

Our Responsible Sourcing Policy sets standards 
on human and labour rights for our suppliers. 
In 2019, 70% of our procurement spend was 
through suppliers meeting these requirements. 
We have due diligence procedures to identify 
human rights risks in the supply chain including 
third-party audits. We aim to support suppliers 
to find solutions to identified issues, especially 
where these affect workers’ human and labour 
rights.

To further embed a culture of respect and 
promote human rights, in 2019 we created 
and began to roll out an internal business and 
human rights training programme. We also 
carried out external, independent Human 
Rights Impact Assessments in Guatemala, 
Thailand and Turkey. We continued to partner 
with UN Women, publishing Implementation 
Guidance for the Global Safety Framework 

One of the most powerful ways to improve the 
livelihoods, health and wellbeing of everyone 
is to create more opportunities for women. So 
we’re investing in women across our value chain 
– employees, farmers, small retailers – giving 
them business opportunities and access to 
training, finance and technologies.

We put our influence as an advertiser behind the 
#Unstereotype initiative to encourage a move 
away from unhelpful portrayals of gender. Many 
of our brands are pushing for greater gender 
equality through their brand purpose and 
partnerships, such as Sunsilk and Girl Rising in 
Indonesia, Philippines and Argentina, Sunlight 
and UN Women in Indonesia, and TRESemmé 
and ICRW in the UK. We’re also continuing to 
partner with UN Women to improve the safety  
of women in agriculture, especially on our  
tea plantations.

More inclusive business 

We want to unlock the potential of the 
millions around the world who help source, 
make and sell our products – growing our 
business and theirs. For example, through the 
CEO Partnership, we have projects in Kenya, 
India and Pakistan with credit and insurance 
providers such as Mastercard, AXA and Telenor 
to deliver digital credit and payment services 
to small retailers. And we continue to expand 
our Shakti programme, which gives women in 
rural communities in countries such as India and 
Nigeria the opportunity to earn an income by 
selling our brands. 

Our work also extends to the smallholder 
farmers we depend on for key crops. For 
example, in Madagascar, Wall’s is working with 
NGOs to help families earn a sustainable living 
from vanilla farming. Across all our smallholder 
programmes, we've helped more than 793,000 
smallholder farmers access initiatives aiming to 
improve agricultural practices. 

Unilever Annual Report and Accounts 2019Planet
We’re living in a climate emergency. As the planet continues to heat, we need to 
protect the natural resources we depend on to grow our business. 

Business needs a healthy world
To create the change needed to counter the rapid 
warming and degradation of the environment, 
we have to radically overhaul entire systems. 
Our activities (see pages 10 to 11) impact the 
environment, mainly through the use of water, 
energy and land as well as the production of 
waste and greenhouse gas emissions.  Taking 
action on these issues is not only the right thing 
to do – it also helps our business as consumers 
choose brands which align with their values and 
concerns. Our Environmental Policy outlines our 
responsibilities to the environment and is, among 
other things, implemented through the USLP.

Our environmental targets were ground-
breaking when we set them in 2010, because 
they considered the wider value chain, including 
consumer use. In some areas of the wider 
value chain, such as lessening consumer 
waste, we’ve made good progress – in others, 
such as reducing consumer greenhouse 
gas and water use, we haven’t done so well. 
This is disappointing, but we’re using what 
we’ve learned to refine our strategy. Having 
launched new goals for plastics in October 2019 
(described below), we’re in the process of setting 
new sustainability goals for beyond 2020. These 
will both challenge us and, we hope, encourage 
others to act faster. As we’ve learnt from the last 
nine years of the USLP, partnerships are key.  

Tackling climate change
This year we reaffirmed our science-based 
commitments through the UN’s Business 
Ambition for 1.5°C campaign. We're taking 
action across our value chain. 

Reducing carbon emissions 

We’ve made significant progress in our own 
operations. Reducing emissions means reducing 
energy. By the end of 2019 we had reduced 
energy from our factories by 29% per tonne of 
production compared to 2008, avoiding costs of 
around €733 million in the process. We continue 
to use an internal price on carbon to fund energy 
projects. See page 40 for more details. Since 
2008 we’ve reduced CO2 emissions from energy 
per tonne of production by 65%. We're also 
finding ways to replace fossil fuel energy with 
renewable energy. As of September 2019, 100% 
of our grid electricity was from renewables across 
five continents. And 24 manufacturing sites 
achieved carbon neutral status. We’re now using 
solar power in 20 countries and are pushing for 
regulatory changes to move more swiftly away 
from fossil fuels. 

However, around 65% of our carbon footprint 
comes from consumers using our products. So 
halving our total emissions footprint depends on 
two main things: changes in consumer behaviour 
and renewable energy becoming more widely 
available. We’ve made some progress by 
influencing behaviour through product design, 
but we need to go faster. So we’re developing our 
products to use less carbon – introducing more 
concentrated liquids for example – and joining 
the RE100 global campaign for better access to 
renewable energy for all.

Where water is becoming scarcer, we’re 
developing products which use less water, while 
encouraging people to do laundry on shorter 
cycles. 

Ending deforestation

In 2010, as a member of the Consumer Goods 
Forum, we committed to achieving zero net 
deforestation associated with our four most 
important deforestation risk commodities by 
2020: paper and board, palm oil, beef and 
soy. For these commodities, we use additional 
verification on top of our existing sustainability 
certifications to address the environmental and 
social issues associated with these particular 
crops. Specifically, our accelerated activities will 
include: enhancing our efforts around traceability 
and transparency using advancements in 
technology; inclusion of smallholders in our value 
chain particularly in countries such as Indonesia 
to help them increase crop productivity and 
diversify income; and simplifying our approach 
to sourcing. 

Despite our efforts over the past decade, 
commodity-driven deforestation remains a 
serious challenge in many parts of the world. We 
cannot solve deforestation without wholesale 
transformation of supply chains towards more 
sustainable models of production. This is 
why we are working with governments, other 
businesses, civil society and local communities 
to tackle the causes of deforestation. 

Rethinking plastic
While plastic does have a role to play in the 
economy, it does not belong in the environment. 
Its impact has rightly become a huge concern. 
With consumer expectations and legislation 
changing fast, we have to rethink both the 
design of our products and our business model 
to build a circular economy – one where we not 
only use less plastic, but where the plastic we do 
use can be reused, recycled or composted. 

Since 2010, our total waste footprint per 
consumer use has reduced by 32% – partly 
through better product design and recycling 
infrastructure. But we need to do more, and more 
quickly. So in October 2019, we announced a new 
ambition to halve the use of virgin plastic in our 
packaging by 2025 and to collect and process 
more plastic packaging than we sell by 2025. This 
will mean exploring new product designs that 
use more refills, recycled materials, or no plastic 
at all. And it will mean continuing to invest in 
infrastructure – expanding our partnerships with 
waste management companies like Veolia and 
with household recycling services like Wecyclers 
in Nigeria. 

We’re already making progress. In 2019, 
nine of our brands registered their interest in 
participating in a pilot of the TerraCycle Loop 
refill and reuse scheme in the US and France, 
with five already launched on the platform. And, 
we’re bringing more recycled plastic into more 
of our product packaging, while exploring other 
options such as glass jars for Knorr soups and 
sustainable paper for Carte d’Or ice creams. 

100%

grid electricity from 
renewables on 5 continents

Innovation with others, plays a big part. For 
example, we’re working with Ioniqa, a Dutch 
start-up, to develop a technology that breaks 
down plastic to make it more recyclable. And 
we’re investing in solutions – through Circulate 
Capital’s Ocean Fund, for example, which is 
working to reduce plastic pollution in South and 
South East Asia.  

Protecting nature through 
sustainable sourcing 
We use many different raw materials to make 
our products. Sustainable sourcing and 
sustainable agriculture are vital to maintaining 
the supply of these natural resources while also 
feeding the world's growing population. 

Our Sustainable Agriculture Code lays out 
standards for the suppliers of our biggest 
commodities such as palm oil, soy, paper and 
board – as well as crops such as sugar, tea 
and vegetables – to farm in ways that sustain 
the soil, use less water and fertiliser, protect 
biodiversity and improve people’s livelihoods. 
In 2010 we set a target to source all our raw 
materials sustainably. 62% of all agricultural 
raw materials were sustainably sourced in 
2019, compared to 14% in 2010. For the 12 key 
ingredients that make up around two-thirds of 
our total volume of agricultural raw materials, 
88% were sustainably sourced.

Pushing for system change
The radical changes needed can only be made 
through co-operation – across borders and 
between boardroom tables. So we’re working 
closely with organisations such as the Ellen 
MacArthur Foundation to push towards a 
circular economy. And we’re lending our voice 
to calls for connected approaches, such as the 
Nature Based Solutions Manifesto for natural 
solutions to climate change. We are all in this 
together, and we still have much to do.

See page 22 for details on our progress against 
key USLP targets and pages 40 to 45  for more on 
how we manage risks and opportunities from 
climate change and plastic packaging. 

19

Strategic ReportUnilever Annual Report and Accounts 2019Stakeholder review continued

Customers
With our many customers, from e-commerce marketplaces to family-owned stores,  
we're pioneering new ways of selling to grow both our business and theirs. 

25m

retail sales outlets in our 
distribution chain 

Fitter for the future
Alongside working with our customers to help 
them become more fit for the future, we’re 
adapting our own ways of working. By becoming 
more integrated and digital, we’re finding ways 
to make our operations smarter and quicker. 
We’re assessing and refining our key processes 
and are using AI to become more efficient and 
effective with our customers – for example, 
through more dynamic resource planning and 
better promotion. 

By relentlessly focusing on customers, 
consumers and channels, we can make sure 
our distribution platforms are primed for the 
evolving shopping habits of people all over the 
world.

The changing world of our 
customers 
We partner with 25 million retail sales outlets in 
our distribution chain in over 100 countries, with 
60% in developing and emerging markets. We 
work closely with our customers to grow both 
their sales and ours while spreading the positive 
impact of our purpose-led brands. This could 
mean collaborating on a new product launch 
or purpose campaign, or recommending the 
right range of products based on our consumer 
insights.

The retail world is changing fast. People no 
longer just shop in one place – they’re using a 
variety of channels, both online and off, and 
expect a seamless experience throughout. In 
developing and emerging markets, we’re seeing 
a move towards e-commerce and convenience 
stores – and in the developed world, towards 
these as well as discount channels. So, it’s 
becoming even more important to adopt a 
successful multi-channel approach – offering 
the right products at the right prices in the right 
places.

Reinventing retail
We’re evolving how we sell to make sure we 
have the right presence in growing channels 
such as health & beauty, out of home and 
e-commerce. We're also partnering with small 
and larger retailers to create more growth 
opportunities. 

Growing e-commerce

The forecast for global e-commerce growth 
was 20% for 2019. Unilever's e-commerce sales 
grew 30%, accounting for 6% of our turnover 
(including sales to consumers both by Unilever 
and by retailers via their e-commerce platforms). 
While this pace is fast compared to the market, 
we need to go faster, partnering with customers 
who share our aim to grow across e-commerce 
channels. This year we worked closely with 
Alibaba, JD.com and other online retailers 
as part of the one-day Double 11 Chinese 
shopping gala. Among other things, this 
involved an interactive on- and offline shopping 
experience promoting premium products such 
as Love Home and Planet and Lux botanical 
shower gels. 

We’re also partnering with large retailers like 
Tesco, Carrefour and Walmart on omnichannel 
– across channel – sales models to make sure 
they reach consumers, however they choose to 
buy. Our aim is to build a balanced e-commerce 
model that includes e-commerce retailers, 
bricks and mortar online sales, and direct-to-
consumer businesses. 

20

Partnering for growth 

Supporting our big box retail partners to 
develop better in-store experiences and more 
digital options is a key part of our approach. 
We’re partnering with retailers such as 
Woolworths (Australia) and Target (US) to create 
more inspiring shopping experiences through 
more personalised and effective promotions 
– developing a new in-store experience for 
Target’s beauty offering, for example. And we're 
creating joint business plans, for example with 
Coles (Australia) we've developed our offer 
of protein, low calorie, vegan and natural ice 
creams to focus on these high-growth markets. 

Empowering small retailers

Digitising the sales value chain so that small 
retailers can order our products 24/7 is key to 
building direct relationships, providing growth 
opportunities for us and our customers. 

In Indonesia for example, we've introduced 
a self-ordering smartphone app and phone 
ordering option for small stores. In Brazil, 
we've developed a small retailer e-commerce 
platform for buying our products, and have 
200,000 registered stores so far. And in India, 
we launched the Shikar app so that traders can 
place orders without waiting for distributors 
to visit their stores.  We’re also exploring 
new finance models such as micro-credit 
partnerships – with Mastercard in Kenya and 
Telenor in Pakistan – that help smaller retailers 
access loans to buy stock (see page 18). 

Selling with purpose
We work with our customers to make our 
brands with purpose more visible – wherever 
shoppers are. We want to engage consumers 
on all shopping channels to inspire them to 
buy, consume and act more sustainably – which 
also leads to more sales and income for our 
customers. One way we do this is by bringing 
our brands to life in stores. We’ve partnered 
with Walmart in the US and Puregold in the 
Philippines, for example, to educate people on 
recycling and plastics reduction to help drive 
behavioural change through Unilever brands. 

Part of selling with purpose is expanding our 
reach through last-mile and micro distribution 
models. Programmes like Shakti, through which 
more than 100,000 women are selling direct 
to homes and in villages in rural areas of 5 
countries, and I’m Wall’s, which has created 
new livelihoods for thousands of micro-
entrepreneurs in over 20 countries, are helping 
us expand our reach and make a difference to 
people’s lives. For more on small-scale retailer 
programmes see page 18. 

We’re also making a difference to the planet 
through a raft of initiatives to reduce and 
reuse plastics in stores. We’re trialling refill 
stations with customers in the US and Europe, 
for example, and are working to expand these 
programmes. For more on how we’re tackling 
plastic packaging, see page 19.

Unilever Annual Report and Accounts 2019Shareholders
We’re working to create sustainable long-term value for our shareholders by 
evolving our portfolio to higher growth segments and transforming our business. 

Our performance in 2019

We delivered underlying sales growth of 2.9%, 
balanced between price and volume. As we 
announced in our sales update in December, 
this means that we fell slightly short of delivering 
within our multi-year range of 3-5%.

Our underlying sales growth was driven by a 
strong overall performance in our emerging 
markets, up 5.3% and with a good balance 
between volume and price. Our businesses 
in South East Asia, particularly Philippines, 
Indonesia and Vietnam, performed well, as did 
North Asia. Latin America returned to growth 
and our Brazilian business also grew well, in an 
environment which is improving but remains 
challenging. These gains were, however, offset 
by difficulties in other emerging markets, 
including an economic slowdown in South Asia 
and tough trading conditions in West Africa and 
the Middle East.

Delivering strong growth continues to challenge 
us in developed markets, where we see low 
consumer confidence and a deflationary retail 
environment. Sales growth in our European 
business decreased by 0.6%, while in North 
America we saw modest growth, helped by a 
good performance in Deodorants and some 
good momentum in the second half from 
Dressings.

In our Divisions, Beauty & Personal Care grew 
2.6%, led by strong, double-digit growth from 
Prestige. Deodorants and Skin Care performed 
well, but growth was weak in Hair Care. It was 
another good year for Home Care, growing 
by 6.1% with strong contributions from Fabric 
Solutions, Fabric Sensations and Home & 
Hygiene. Foods & Refreshment delivered growth 
of 1.5%, in a year which saw subdued demand 
for black tea, and a significant slowdown in the 
European ice cream market.

Our bottom-line performance was good, with 
underlying operating margin progressing 50 
basis points to 19.1%. The improvement was 
driven by higher gross margins, a result of 
strong delivery from our 5S savings programme. 
In addition, free cash flow was up €0.7 billion 
to €6.1 billion, thanks to an improvement in 
underlying operating profit. 

Purpose-led performance 
As well as expecting consistent financial returns, 
shareholders today are increasingly interested 
in the environmental, social and governance 
(ESG) aspects of business that are so essential to 
delivering value. Our long-term commitment to 
ESG is encapsulated in the Unilever Sustainable 
Living Plan. Our focus and progress on 
becoming a more sustainable business helped 
us once again come top of our sector in the Dow 
Jones Sustainability Index in 2019. 

We’re more determined than ever to show that 
our purposeful approach to business fuels 
strong performance. The numbers prove it – 
over the last few years we’ve seen significantly 
higher growth from our brands with purpose. 

Transforming for success 
Our new leadership team is driving our 
transformation for future success: cementing 
purpose at the heart of our business strategy, 
while simplifying our organisational structure. 
To help us shape a faster, more responsive 
business, we’ve reinstated the Chief Operating 
Officer role and simplified our structures in 
Europe, South East Asia and Australasia. These 
actions are all part of building a culture of 
growth at Unilever: becoming a more agile 
organisation that makes smarter decisions 
faster, and with consumers and customers front 
of mind – see pages 14 and 20 for more. 

The transformation is underpinned by 
technology, which is making a difference at 
every stage of our operations. It’s helping to 
improve our sourcing of raw materials, for 
example we're exploring the potential of AI 
to calculate ideal harvest times and increase 
productivity at our tea plantations in Kenya. 
And it’s creating new efficiencies in our 
manufacturing operations – at the end of 2019, 
31 of our sites were streaming live data using a 
'digital twin', which tracks physical conditions 
and uses machine learning to analyse data and 
optimise processes, reducing both waste and 
energy used. We plan to connect another 40 
sites in 2020.

We’re also building digital relationships with 
our customers and creating better, more 
cost-effective models of service – for more on 
this, see page 20. We’re getting even closer 
to consumers by using advanced analytics 
to understand trends on social channels and 
through our Consumer Carelines. The insights 
we gain are enabling us to be in the right places 
at the right times with the right products. Digital 
activities like these make our investments 
more effective, help us develop more powerful 
innovation capabilities and ensure we are more 
responsive to consumer trends. 

In summary, we are focused on accelerating 
growth while continuously transforming our 
organisation to be  future-fit. Our purpose- 
led business model remains key to delivering 
superior long-term value.

2.9%

underlying sales growth 
in 2019

That’s why we’re working to ensure that each of 
our brands has a clear purpose. As well as our 
brands taking a stand on issues, we’re setting 
bold goals and taking action on the many 
environmental and social challenges faced by 
society, such as plastic and climate change. See 
page 19 for more. 

Accelerating our growth
As we strengthen our foundations to deliver 
long-term superior value, accelerating growth 
is our top priority. We’re doing this by evolving 
our portfolio of brands to higher growth 
segments. This means renovating our existing 
brands to meet emerging trends, creating new 
brands (such as Love Home and Planet), and 
making acquisitions in fast-growing segments 
like plant-based foods and prestige beauty. 
Over the last five years we’ve acquired over 30 
businesses, including nine in 2019. In January 
2020 we announced that we will be conducting 
a strategic review of our global tea business as 
we continue to evolve our portfolio to higher 
growth spaces.

Many of our recent acquisitions are growing in 
double digits, including our Prestige portfolio, 
Seventh Generation and Sir Kensington's. 
However, some, such as Blueair, haven’t 
performed as expected in recent years. The 
aquisition of Horlicks is likely to complete in the 
first half of 2020.

We’re also capitalising on market potential. 
With 60% of our business in developing and 
emerging markets, we have an unmatched 
footprint in high-growth markets. In 2019, 19 
of our emerging markets delivered more than 
€100 million in turnover, with 17 delivering 
more than €500 million. We’re also building a 
strong presence in markets of the future, such 
as Ethiopia and Myanmar. The key to winning 
in many of these places – and indeed in all our 
markets – is digitising our route to market and 
having a strong presence in channels such as 
e-commerce, as discussed on page 20. 

Sustainable growth is fuelled by our savings 
initiatives. We have an everyday commitment to 
running the business efficiently, using savings to 
invest in growth areas of the future and in better 
products and brands. This, in turn, increases our 
margins. Our three main savings programmes 
– ZBB, 5S and our Change Programme – have 

delivered over €6 billion of savings since 2017. >€6bn

cost savings since 2017

21

Strategic ReportUnilever Annual Report and Accounts 2019Our performance 

We measure our success by tracking both non-financial and financial key performance 
indicators that reflect our strategic priorities.

Non-financial performance 

Target

2019

2018

2017

Improving health & wellbeing 
Big Goal: By 2020 we will help more than a billion people take action to improve their health and wellbeing. See page 18.

Health & hygiene  Target: By 2020 we will help more than a billion people  
to improve their health and hygiene. This will help reduce the incidence of  
life-threatening diseases like diarrhoea.

Nutrition  Target: By 2020 we will double (i.e. up to 60%) the proportion of our 
portfolio that meets the highest nutritional standards, based on globally 
recognised dietary guidelines. This will help hundreds of millions of people to 
achieve a healthier diet.

1 billion

On ground reach: 
615 million
TV reach:
710 million*

On ground reach:
570 million
TV reach:

670 million* 

On ground reach:
523 million 
TV reach:
78 million*

60%

56%†

48%

39% ◊

Reducing environmental impact 
Big Goal: By 2030 our goal is to halve the environmental footprint of the making and use of our products as we grow our business. See page 19.

Greenhouse gases  Target: Halve the greenhouse gas impact of our products 
across the lifecycle (from the sourcing of the raw materials to the greenhouse gas 
emissions linked to people using our products) by 2030 (greenhouse gas impact 
per consumer use).+

Target: By 2020 CO2 emissions from energy from our factories will be at or below 
2008 levels despite significantly higher volumes (reduction in CO2 from energy per 
tonne of production since 2008).** 

Water  Target: Halve the water associated with the consumer use of our products 
by 2020 (water impact per consumer use).

Target: By 2020 water abstraction by our global factory network will be at or below 
2008 levels despite significantly higher volumes (reduction in water abstraction per 
tonne of production since 2008).**

Waste  Target: Halve the waste associated with the disposal of our products by 
2020 (waste impact per consumer use).

Target: By 2020 total waste sent for disposal will be at or below 2008 levels despite 
significantly higher volumes (reduction in total waste per tonne of production 
since 2008).**

Sustainable sourcing  Target: By 2020 we will source 100% of our agricultural raw 
materials sustainably (% of tonnes purchased).

(50%)

2%†

6%

9% ◊

≤145.92

50.76†

70.46Δ

76.77 ◊

(50%)

1%†

(2%)

(2%) ◊

≤2.97

1.58†

1.67Δ

(50%)

(32%)

(31%)Δ

≤7.91

100%

0.30†

62%

0.23Δ^

56%

1.80 ◊

(29%)

0.18 ◊

56%

Enhancing livelihoods 
Big Goal: By 2020 we will enhance the livelihoods of millions of people as we grow our business. See page 18.

Fairness in the workplace  Target: By 2020 we will advance human rights across our operations and extended supply chain, by:

• 

• 

 Sourcing 100% of procurement spend from suppliers meeting the mandatory 
requirements of the Responsible Sourcing Policy (% of spend of suppliers 
meeting the Policy).

 Reducing workplace injuries and accidents (Total Recordable Frequency Rate 
of workplace accidents per million hours worked)**.

Opportunities for women  Target: By 2020 we will empower 5 million women, by:

•  Promoting safety for women in communities where we operate.
•  Enhancing access to training and skills (number of women).
•  Expanding opportunities in our value chain (number of women).

• 

 Building a gender-balanced organisation with a focus on management  
(% of managers that are women)**.

100%

70%

61% ‡Δ

55% ‡◊

0.76¤†

0.69Δ

0.89 ◊

5
million

2.34
million±

50%

51%

1.85
millionΔ

Δ

49%

1.73
million

0.75
million

1.26
million ◊

47% ◊

1.60
million

0.72
million ◊

Inclusive business  Target: By 2020 we will have a positive impact on the lives of 5.5 million people by:

• 

• 

 Enabling small-scale retailers to access initiatives aiming to improve their 
income (number of small-scale retailers).

 Enabling smallholder farmers to access initiatives aiming to improve their 
agricultural practices (number of smallholder farmers).

5
million

0.5
million

1.81
million†±
0.79
million†±

Baseline 2010 unless otherwise stated  
**  Key Non-Financial Indicators. 
† 
Δ	

◊ 

* 

 PricewaterhouseCoopers assured in 2019. For details and 2019 basis of preparation see www.unilever.com/investor-relations/annual-report-and-accounts/
	PricewaterhouseCoopers	assured	in	2018.	For	details	and	2018	basis	of	preparation	see	www.unilever.com/sustainable-living/our-approach-to-reporting/reports-and-
publications-archive
 PricewaterhouseCoopers assured in 2017. For details and 2017 basis of preparation see www.unilever.com/sustainable-living/our-approach-to-reporting/reports-and-
publications-archive
 The number of people reached through TV advertisements and programmes aimed at encouraging health and hygiene behaviour change (‘TV reach’) was only 
measured for our oral care brands in 2017. Lifebuoy and Dove started measuring TV reach in 2018 and 2019 respectively.
 During 2017 and 2018 we amended how we assessed compliance with the Responsible Sourcing Policy, hence year-on-year data is not comparable. 

‡ 
±  Around 568,000 women have accessed initiatives under both the Inclusive Business and the Opportunities for Women pillars in 2019.
( )   Brackets around environmental targets indicate that our aim is to reduce our greenhouse gas, waste and water footprints. Brackets around the corresponding actuals 

indicate that we have reduced our footprints by the numbers quoted.  

+  Target approved by the Science Based Targets Initiative.
^	 Restated	from	0.20	kg/tonne	of	production	due	to	a	classification	error	during	the	data	reporting	process.
¤	

	2019	Total	Recordable	Frequency	Rate	(TRFR)	includes	for	the	first	time	all	acquisitions	which	operate	as	decentralised	business	units,	as	we	now	have	processes	in	
place to collect the data. Had we included these acquisitions in 2017 and 2018, our reported TRFR would have been approximately 6% higher in each year.

22

Unilever Annual Report and Accounts 2019Financial performance 

Group

Turnover growth 
Turnover growth averaged 1.6% over five years

Underlying sales growth* 
Underlying sales growth averaged 3.3% over five years

Underlying volume growth* 
Underlying volume growth averaged 1.4% over five years

Operating margin

Underlying operating margin*

Free cash flow* 

Cash flow from operating activities

Cash flow (used in)/from investing activities

Cash flow (used in)/from financing activities

Divisions

Beauty & Personal Care  
Turnover

Turnover growth

Underlying sales growth

Operating margin

Underlying operating margin

Foods & Refreshment  
Turnover

Turnover growth

Underlying sales growth

Operating margin

Underlying operating margin

Home Care  
Turnover

Turnover growth

Underlying sales growth

Operating margin

Underlying operating margin

2019

2018
(Restated)(a) 

2017
(Restated)(a)

2.0%

2.9%

1.2%

16.8%

19.1%

€6.1
billion

€10.6
billion

(€2.2)
billion

(€4.7)
billion

€21.9
billion

6.0%
2.6%
20.7%
22.7%
€19.3
billion

(4.6%)
1.5%
14.6%
17.5%
€10.8
billion

6.9%
6.1%
12.7%

14.8%

(5.1%)

3.2%

1.9%

24.8%

18.6%

€5.4
billion

€9.6
billion

€4.6
billion

(€12.1)
billion

€20.6
billion

(0.3%)
3.4%
20.2%
22.0%
€20.2
billion

(9.9%)
2.2%
36.0%
17.7%
€10.1
billion

(4.2%)
4.7%
11.7%

13.3%

1.9%

2.8%

0.8%

16.7%

17.7%

€5.8
billion

€10.0
billion

(€5.9)
billion

(€2.0)
billion

€20.7
billion

2.6%
2.9%
20.0%
21.3%
€22.4
billion

(0.4%)
2.1%
16.3%
16.8%
€10.6
billion

5.6%
4.4%
11.0%

12.4%

(a)   Restated following adoption of IFRS 16, see note 1 and note 24 for further details, and the change in treatment of hyperinflationary economies in underlying sales 

growth, see page 29 for further details.

*   Key Financial Indicators. 

Underlying sales growth, underlying volume growth, underlying operating margin and free cash flow are non-GAAP measures. For further information about these 
measures, and the reasons why we believe they are important for an understanding of the performance of the business, please refer to our commentary on non-GAAP 
measures on pages 27 to 32. 

23

Strategic ReportUnilever Annual Report and Accounts 2019 
Financial review 

2019 performance
The Group generated turnover of €52.0 billion, operating profit of €8.7 billion and net profit of €6.0 billion.

Turnover growth at 2.0% was lower than underlying sales growth of 2.9% reflecting a negative impact of the spreads disposal partially offset by a positive 
impact from currency. 

Emerging markets performed well with underlying sales growth of 5.3% but developed markets declined by 0.5% mainly as a result of difficult and 
deflationary conditions in Europe. Overall underlying sales growth was slightly below expectation due to slow down experienced in the last quarter. Price 
growth decelerated in the fourth quarter as a result of pricing reductions in India and low inflation in Turkey. Africa declined due challenges in West Africa 
where there were distributor stock resets in Ghana and Nigeria.

Argentina’s and Venezuela’s hyperinflationary conditions persisted during 2019 and Zimbabwe also became hyperinflationary during the year. In our 
calculation of underlying sales growth we exclude price growth in excess of 26% in hyperinflationary economies. See pages 28 to 29 for more details.

Nine business acquisition deals were completed during the year spanning across all Divisions and the global Alsa baking and dessert business was sold 
in the first half of the year. More details on acquisitions and disposals are in note 21 on pages 134 to 136.

Within non-underlying costs, during the year the Group spent €1,159 million (2018: €914 million) on restructuring; both supply chain optimisation projects 
to improve gross margin and organisational change projects to reduce overheads. Supply chain activities were concentrated in the manufacturing and 
logistics networks, particularly in Europe and the Americas. Change projects in the markets were focused on transforming the organisation to make it 
future-fit and digitally enabled, as well as reducing the overhead base in businesses impacted by the spreads disposal.

Highlights for the year ended

Beauty & Personal Care

Foods & Refreshment

Home Care

 Group

2019 

2018 
(Restated)(a)

2019 

2018 
(Restated)(a)

2019 

2018 
(Restated)(a)

2019 

2018 
(Restated)(a)

Turnover (€ million)

21,868

20,624

19,287

20,227

10,825

10,131

51,980

50,982

Underlying sales growth^ (%)

Underlying volume growth (%)

Underlying price growth^ (%)

Operating profit (€ million)

Underlying operating profit (€ million)

Operating margin (%)

Underlying operating margin (%)

Return on assets (%)

2.6

1.7

0.9

4,520

4,960

20.7

22.7

124

3.4

2.5

0.9

4,165

4,543

20.2

22.0

117

1.5

(0.2)

1.7

2,811

3,382

14.6

17.5

61

2.2

1.3

0.9

7,287

3,576

36.0

17.7

58

6.1

2.9

3.1

1,377

1,605

12.7

14.8

99

4.7

2.3

2.4

1,187

1,344

11.7

13.3

86

2.9

1.2

1.6

8,708

9,947

16.8

19.1

89

3.2

1.9

1.2

12,639

9,463

24.8

18.6

82

(a)    Restated following adoption of IFRS 16 and the change in treatment of hyperinflationary economies in underlying sales growth. See note 1, note 24 and pages 28 to 29 for 

^  

further details.
 Wherever referenced in this announcement, underlying sales growth and underlying price growth do not include price growth in excess of 26% per year in 
hyperinflationary economies. See pages 28 to 29 on non-GAAP measures for more details. 

Relative size of Divisions

Turnover

Operating profit

21%

37%

42%

16%

32%

52%

Beauty & Personal Care

Foods & Refreshment

Home Care

Beauty & Personal Care

Foods & Refreshment

Home Care

24

Unilever Annual Report and Accounts 2019Divisional review

Beauty & Personal Care

 TURNOVER grew by 6.0% coming from underlying sales growth of 2.6%, a favourable currency related impact of 2.4% and a positive contribution of 0.9% 
from acquisitions. 

Deodorants delivered strong, broad-based growth, supported by double digit growth from Dove. The Rexona Clinical range, with patented anti-
perspirant technology to better serve consumer needs, and Dove’s zero aluminium range performed well. Growth in skin cleansing was muted by price 
reductions as a result of lower commodity prices. Dove’s growth in skin cleansing was supported by microbiome-friendly innovations. Growth was weak 
in hair care with high competitive intensity in the US and continued pressure from local players in China. Japan and Europe also underperformed. In skin 
care, Pond’s and Vaseline continued to perform well, with on-trend innovations such as Pond’s Glow Up cream. We expanded into white space markets 
with our Simple brand, which is now in 30 markets, including Turkey and the Gulf region. Oral care grew slightly and natural variants such as charcoal, 
aloe and clove drove growth in Smile. 

Prestige brands continued to deliver double digit growth, with strong performances from brands such as Dermalogica, Hourglass and Living Proof. 
Carver Korea and Sundial had a more challenging year. We added to our prestige portfolio by acquiring Garancia, a French derma-cosmetic brand, and 
Tatcha, a modern skincare brand rooted in classical Kyoto rituals.

UNDERLYING OPERATING PROFIT increased by €417 million to €4,960 million. Turnover growth and underlying operating margin improvement added €274 
million and €143 million respectively. Underlying operating margin improvement of 70bps was driven by efficiencies in brand and marketing investment 
and overheads from the zero-based budgeting programme. Non-underlying costs of €440 million were slightly higher than last year; most were related 
to the ongoing restructuring programme. Operating Profit increased by €355 million.

Foods & Refreshment

TURNOVER declined by 4.6% reflecting the disposal of the spreads business in the second half of 2018. The net impact of acquisitions and disposals 
on revenue was a reduction of 6.9% whilst underlying sales growth was 1.5% and currency movements had a favourable impact of 1.0%.

Ice cream grew, however volumes declined due to a strong comparator from a particularly good European summer in the prior year. Growth was 
supported by plant based and ‘better for you’ offerings, including Magnum vegan and Ben & Jerry’s lighter Moophoria variants. Tea also had 
price-led growth with declining volume due to subdued consumer demand for black tea in developed markets. Premium black tea, black tea in 
emerging markets and fruit and herbal variants, including our premium herbal brand Pukka, performed well. In dressings, Hellmann’s grew, with 
the US business returning to growth in the second half of the year. The Hellmann’s vegan mayonnaise variant is now on shelves in over 20 countries 
while Sir Kensington’s premium ranges of mayonnaise and salad dressings grew strongly in the US, with the brand now more than doubled in size 
since the acquisition. Price-led growth in savoury was supported by Knorr’s portfolio in scratch cooking and the launch of snacking ranges which 
address the convenience trend. Savoury declined in Europe, most notably in Germany as a result of the loss of a key customer for a period of time, 
sales to this customer have now resumed  The newly-acquired brand The Vegetarian Butcher entered a partnership with Burger King® to offer the 
Rebel Whopper® across 25 countries in Europe. 

UNDERLYING OPERATING PROFIT decreased by €194 million to €3,382 million. Turnover and underlying operating margin decline contributed €166 
million and €28 million respectively. Underlying operating margin decreased by 20bps as a result of a lower gross margin from weak pricing 
and higher supply chain costs. The non-underlying costs of €571 million in the year were related to additional restructuring within the business 
following the spreads disposal in 2018. Operating Profit decreased by €4,476 million which was primarily due to last year’s operating profit 
including a €4,331 million profit arising from the sale of the spreads business. 

Home Care

 TURNOVER grew by 6.9% largely coming from underlying sales growth of 6.1% and a favourable currency impact of 0.4%.

Home and hygiene performed well, benefitting from products such as Cif surface sprays with natural cleaning ingredients. Hand dish wash saw 
continued growth momentum, with good performance from Sunlight with recycled packaging, as well as white space launches in Brazil with Brilhante 
and in China with Omo. Format premiumisation continued to be a growth driver in fabric, with good growth in liquids and capsules. Laundry brand 
Seventh Generation, based on renewable plant-based ingredients, grew strongly. Fabric performance was supported by ongoing market development 
driven growth in India, where we also launched premium detergent brand Love & Care. In China we successfully launched Love Home & Planet. Home 
Care turnover in Africa was lower than expected and declined driven by a reduction in both volume and price.

UNDERLYING OPERATING PROFIT increased by €261 million to €1,605 million. Turnover growth and underlying operating margin improvement added 
€92 million and €169 million respectively. Underlying operating margin improvement of 150bps was driven by a strong gross margin improvement and 
lower overheads. Gross margin improved due to strong pricing and positive mix. Non-underlying costs of €228 million primarily related to restructuring 
programmes. Operating Profit increased by €190 million.

25

Strategic ReportUnilever Annual Report and Accounts 2019Financial review continued

Cash flow
 Cash flow from operating activities was up by €1.0 billion mainly driven by 
working capital improvement in 2019 compared to the prior year which 
was impacted by the disposal of spreads. Gross margin improvement 
had a favourable contribution a result of strong delivery from 5-S savings 
programmes. Overheads and brand and marketing efficiencies also 
had a favourable contribution as a result of our zero-based-budgeting 
programme. 

Balance sheet

Goodwill and intangible assets

Other non-current assets

Current assets

Total assets

Operating profit 

Depreciation, amortisation and impairment

€ million 
2019 

€ million  
2018 
(Restated)(a)

Current liabilities

Non-current liabilities

8,708

1,982

12,639

2,216

Total liabilities

Shareholders’ equity

Changes in working capital

(9)

(793)

Non-controlling interest

Pensions and similar obligations less 
payments

Provisions less payments

Elimination of (profits)/losses on disposals 

Non-cash charge for share-based 
compensation

Other adjustments

Cash flow from operating activities

Income tax paid

Net capital expenditure

Net interest and preference  
dividends paid

Free cash flow*

(260)

7

60

151

2

10,641

(2,532)

(1,429)

(548)

6,132

(128)

55

(4,313)

196

(260)

9,612

(2,294)

(1,424)

(461)

5,433

Net cash flow (used in)/from investing 
activities

Net cash flow (used in)/from financing 
activities

(2,237)

4,644

(4,667)

(12,113)

(a)   Restated following adoption of IFRS 16. See note 1 and note 24 for further details.
 Certain measures used in our reporting are not defined under IFRS. For further 
* 
information about these measures, please refer to the commentary on non-GAAP 
measures on pages 27 to 32.

 Net cash outflow as a result of investing activities was €2.2 billion 
compared to an inflow of €4.6 billion in the prior year which included €7.1 
billion from the disposal of spreads business. 

Net outflow from financing activities was €4.7 billion compared to €12.1 
billion in the prior year. 2018 included €6.0 billion relating to repurchase of 
shares. In 2019 borrowings net of repayments was €1.4 billion higher than 
the prior year.

26

€ million 
2019 

€ million  
2018 
(Restated)(a)

31,029

17,347

16,430

64,806

20,978

29,942

50,920

13,192

694

13,886

64,806

29,493

16,140

15,478

61,111

20,150

28,844

48,994

11,397

720

12,117

61,111

Total equity

Total liabilities and equity

 (a) Restated following adoption of IFRS 16. See note 1 and note 24 for further details

Goodwill and intangible assets increased to €31.0 billion (2018: €29.5 
billion) mainly as a result of acquisitions which contributed €1.2 billion and 
favourable currency impact of €0.5 billion driven by strengthening of the 
US Dollar and Pound Sterling.

In current assets, cash and cash equivalents increased by €1.0 billion. The 
increase is primarily due to strong cash delivery in several countries which 
will be used to repay short term debt in due course.

Current and non-current financial liabilities increased by €1.5 billion as a 
result of commercial paper issue and bank borrowings.

The net pension plan deficit was lower than prior year by €0.7 billion as 
gains from investment performance exceeded the increase in liabilities. 

Movement in net pension liability

The table below shows the movement in net pension liability during 
the year. The decrease from €0.9 billion at the beginning of the year to 
€0.2billion at the end of 2019 was primarily due to good investment 
performance offsetting an increase in liabilities as interest rates fell.

1 January

Current service cost

Employee contributions

Actual return on plan assets (excluding interest)

Net interest cost

Actuarial loss

Employer contributions

Currency retranslation

Other movements(a)

31 December

€ million 
2019

(874)

(216)

17

2,385

(30)

(1,967)

401

85

3

(196)

(a) 

 Other movements relate to special termination benefits, changes in asset ceiling, 
past service costs including losses/(gains) on curtailment, settlements and other 
immaterial movements. For more details see note 4B on pages 98 to 103.

Unilever Annual Report and Accounts 2019Finance and liquidity

Approximately €1 billion (or 24%) of the Group’s cash and cash equivalents 
are held in the parent and central finance companies, for maximum 
flexibility. These companies provide loans to our subsidiaries that are 
also funded through retained earnings and third party borrowings. We 
maintain access to global debt markets through an infrastructure of 
short and long-term debt programmes. We make use of plain vanilla 
derivatives, such as interest rate swaps and foreign exchange contracts, to 
help mitigate risks. More detail is provided in notes 16, 16A, 16B and 16C 
on pages 121 to 127.

The remaining €3.2 billion (76%) of the Group’s cash and cash equivalents 
are held in foreign subsidiaries which repatriate distributable reserves on 
a regular basis. For most countries, this is done through dividends free 
of tax. This balance includes €146 million (2018: €154 million, 2017: €206 
million) of cash that is held in a few countries where we face cross-border 
foreign exchange controls and/or other legal restrictions that inhibit our 
ability to make these balances available in any means for general use 
by the wider business.  The cash will generally be invested or held in the 
relevant country and, given the other capital resources available to the 
Group, does not significantly affect the ability of the Group to meet its 
cash obligations.

We closely monitor all our exposures and counter-party limits. Unilever 
has committed credit facilities in place for general corporate purposes. 
The undrawn bilateral committed credit facilities in place  on 31 December 
2019 were $7,865 million.

Contractual obligations at 31 December 2019

€ million 

Total

€ million 
Due 
within 
1 year

€ million 
Due in 
1-3 
years

€ million 
Due in 
3-5 
years

€ million 
Due in 
over 
5 years

Long-term debt

26,095

4,074

4,902

4,394         12,725

Interest on financial 
liabilities

Lease liabilities

Other lease 
commitments

Purchase obligations(a)

3,677

2,279

223

361

494

432

69

213

802

694

74

118

Other long-term 
commitments

Other financial 
liabilities

1,137

578

453

206

125

24

673

433

1,708

720

37

29

84

57

43

1

22

-

Total

33,978

5,985

7,067

5,707

15,219

(a)  For raw and packaging materials and finished goods.

Further details are set out in the following notes to the consolidated 
financial statements: note 10 on pages 111 and 112, note 15C on pages 
119 and 120, note 16 on pages 121 to 123 and note 20 on page 133. 
Unilever is satisfied that its financing arrangements are adequate to meet 
its working capital needs for the foreseeable future. In relation to the 
facilities available to the Group, borrowing requirements do not fluctuate 
materially during the year and are not seasonal. 

Non-GAAP measures
Certain discussions and analyses set out in this Annual Report and 
Accounts (and the Additional Information for US Listing Purposes) include 
measures which are not defined by generally accepted accounting 
principles (GAAP) such as IFRS. We believe this information, along with 
comparable GAAP measurements, is useful to investors because it 
provides a basis for measuring our operating performance, and our ability 
to retire debt and invest in new business opportunities. Our management 
uses these financial measures, along with the most directly comparable 
GAAP financial measures, in evaluating our operating performance and 
value creation. Non-GAAP financial measures should not be considered 
in isolation from, or as a substitute for, financial information presented in 
compliance with GAAP. Wherever appropriate and practical, we provide 
reconciliations to relevant GAAP measures.

Explanation and reconciliation of  
non-GAAP measures
Unilever uses ‘constant rate’ and ‘underlying’ measures primarily for 
internal performance analysis and targeting purposes. We present certain 
items, percentages and movements, using constant exchange rates, 
which exclude the impact of fluctuations in foreign currency exchange 
rates. We calculate constant currency values by translating both the 
current and the prior period local currency amounts using the prior 
year average exchange rates into euro, except for the local currency of 
entities that operate in hyperinflationary economies. These currencies are 
translated into euros using the prior year closing exchange rate before the 
application of IAS 29. 

The table below shows exchange rate movements in our key markets.

Brazilian real (€1 = BRL)

Chinese yuan (€1 = CNY)

Indian rupee (€1 = INR)

Indonesia rupiah (€1 = IDR)

Philippine peso (€ 1 = PHP)

UK pound sterling (€1 = GBP)

US dollar (€1 = US$)

Annual average  
rate in 2019

Annual average  
rate in 2018

4.367

7.725

78.812

15863

58.112

0.880

1.120

4.282

7.807

80.730

16831

62.379

0.884

1.185

In the following sections we set out our definitions of the following non-
GAAP measures and provide reconciliations to relevant GAAP measures: 
•  underlying sales growth; 
•  underlying volume growth; 
•  underlying price growth;
•  non-underlying items;
•  underlying earnings per share;
• 
•  underlying effective tax rate;
•  constant underlying earnings per share;
•  free cash flow; 
•  return on assets;
•  net debt; and 
•  return on invested capital.

 underlying operating profit and underlying operating margin; 

27

Strategic ReportUnilever Annual Report and Accounts 2019 
 
Financial review continued

Underlying sales growth
Underlying Sales Growth (USG) refers to the increase in turnover for the period, excluding any change in turnover resulting from acquisitions, disposals, 
changes in currency and price growth in excess of 26% in hyperinflationary economies. Inflation of 26% per year compounded over three years is one of 
the key indicators within IAS 29 to assess whether an economy is deemed to be hyperinflationary. We believe this measure provides valuable additional 
information on the underlying sales performance of the business and is a key measure used internally. The impact of acquisitions and disposals is 
excluded from USG for a period of 12 calendar months from the applicable closing date. Turnover from acquired brands that are launched in countries 
where they were not previously sold is included in USG as such turnover is more attributable to our existing sales and distribution network than the 
acquisition itself. 

Previously, USG was calculated on a different basis as explained on treatment of hyperinflationary economies in underlying sales growth section below. 
2018 and 2017 comparative numbers have been restated for the new basis.

The reconciliation of USG to changes in the GAAP measure turnover is as follows:

2019 vs 2018 (%)

Turnover growth(a)

Effect of acquisitions

Effect of disposals

Effect of currency-related items,

 of which: 

     Exchange rate changes

      Extreme price growth in hyperinflationary markets(b)

Underlying sales growth(b)

2018 vs 2017 (%)

Turnover growth(a)

Effect of acquisitions 

Effect of disposals 

Effect of currency-related items,

 of which: 

     Exchange rate changes 

      Extreme price growth in hyperinflationary markets(b)

Underlying sales growth(b)

2017 vs 2016 (%)

Turnover growth(a)

Effect of acquisitions 

Effect of disposals 

Effect of currency-related items, 

 of which:

     Exchange rate changes

      Extreme price growth in hyperinflationary markets(b)

Underlying sales growth(b)

Beauty &  
Personal Care

Foods &  
Refreshment

Home  
Care

 6.0

0.9

-

2.4

1.7

0.6

2.6

(0.3)

3.9

–

(7.2)

(8.1)

1.0

3.4

2.6

1.8

(0.1)

(1.9)

(1.9)

-

2.9

 (4.6)

0.6

 (7.5)

1.0

(3.5)

4.7

1.5

(9.9)

0.8

(7.2)

(5.8)

(47.7)

79.1

2.2

(0.4)

0.2

(0.8)

(1.8)

(4.3)

2.5

2.1

6.9

0.3

-

0.4

(0.3)

0.7

6.1

(4.2)

0.5

(0.2)

(8.8)

(9.1)

0.4

4.7

5.6

3.1

(0.2)

(1.7)

(1.7)

-

4.4

Total  
Group

2.0

0.7

 (3.0)

1.5

(0.7)

2.2

2.9

 (5.1)

2.0

(3.0)

(7.0)

(29.4)

31.7

3.2

1.9

1.3

(0.4)

(1.8)

(2.8)

1.1

2.8

(a) 

(b)  

 Turnover growth is made up of distinct individual growth components, namely underlying sales, currency impact, acquisitions and disposals. Turnover growth is arrived at by 
multiplying these individual components on a compounded basis as there is a currency impact on each of the other components. Accordingly, turnover growth is more than 
just the sum of the individual components.
 Underlying price growth in excess of 26% per year in hyperinflationary economies has been excluded when calculating the underlying sales growth in the tables above, and an 
equal and opposite amount is shown as extreme price growth in hyperinflationary markets.

28

Unilever Annual Report and Accounts 2019Treatment of hyperinflationary economies in underlying sales growth
Previously Underlying Sales Growth (USG) excluded all price growth from countries where the impact of consumer price inflation (CPI) rates had 
escalated to extreme levels. There were two countries where we had determined extreme levels of CPI existed. Price growth in Venezuela has been 
excluded from USG since Q4 2017 and price growth in Argentina has been excluded from USG since Q3 2018. This approach was adopted for Argentina 
in 2018 as it was considered that hyperinflationary conditions would only exist for a short while and thus all price movements would be related to 
hyperinflation. 

Following a review during 2019, we now consider that hyperinflationary conditions are likely to persist for some time and thus price growth will represent 
both hyperinflationary price growth plus normal pricing actions. As a result, our definition of USG has been updated to include price growth in markets 
deemed to be hyperinflationary economies, up to a maximum of 26% per year (equivalent to approximately 2% per month compounded). Inflation of 
26% per year compounded over three years is one of the key indicators within IAS 29 to assess whether an economy is deemed to be hyperinflationary.

The change is intended to ensure our reporting provides a more realistic representation of underlying performance. Price increases in hyperinflationary 
economies reflect normal pricing actions that relate to fluctuations in demand, changes in commodity and other operating costs and tactical steps to 
drive competitiveness, in addition to the exceptional pricing actions taken to respond to hyperinflationary conditions. The new USG definition aims to 
include these normal pricing actions but excludes the exceptional pricing actions that give rise to the extreme impact that results from hyperinflation. 

Also, as a consequence of this change, we are providing a breakdown of the impact of currency-related items on turnover. Whilst previously the 
devaluation of the currency and all price growth in hyperinflationary economies were grouped under “exchange rate” (now called “currency-related 
items”), we are now breaking this down between:
•  exchange rate changes (including the devaluation of hyperinflationary currencies); and 
•  extreme price growth in hyperinflationary economies (i.e. price growth that is not included in underlying price growth).

The table below show the impact of this change on USG, UPG and currency-related items on the previously reported numbers:

Underlying sales growth and  
underlying price growth (%)

Beauty &  
Personal 
Care

Foods &  
Refresh-
ment

Home 
Care

Previously reported
Underlying sales growth

Underlying price growth

Restated 
Underlying sales growth

Underlying price growth

Currency related changes (%)

Previously reported
Currency related items

Of which:

       Exchange rate changes

       Extreme price growth in hyperinflationary markets

Restated 
Currency related items

Of which:

       Exchange rate changes

       Extreme price growth in hyperinflationary markets

2018

Total

2.9

0.9

3.2

1.2

Beauty &  
Personal 
Care

Foods &  
Refresh-
ment

Home 
Care

2.9

1.5

2.9

1.5

2.7

3.0

2.1

2.3

4.4

2.3

4.4

2.3

2017

Total

3.1

2.3

2.8

2.0

3.1

0.6

3.4

0.9

2.0

0.7

2.2

0.9

4.2

1.9

4.7

2.4

(7.0)

(5.6)

(8.3)

(6.7)

(1.9)

(2.4)

(1.7)

(2.1)

(7.2)

(5.8)

(8.8)

(7.0)

(1.9)

(1.8)

(1.7)

(1.8)

(8.1)

1.0

(47.4)

79.1

(9.1)

0.4

(29.4)

31.7

(1.9)

-

(4.3)

2.5

(1.7)

-

(2.8)

1.1

29

Strategic ReportUnilever Annual Report and Accounts 2019 
 
 
 
  
  
 
 
Financial review continued

Underlying price growth
Underlying price growth (UPG) is part of USG and means, for the 
applicable period, the increase in turnover attributable to changes in 
prices during the period. UPG therefore excludes the impact to USG due to 
(i) the volume of products sold; and (ii) the composition of products sold 
during the period. In determining changes in price we exclude the impact 
of price growth in excess of 26% per year in hyperinflationary economies as 
explained in USG above.

Further details of non-underlying items can be found in note 3 on page 96 
of the consolidated financial statements. 

Refer to Note 2 on page 94 for the reconciliation of operating profit to 
underlying operating profit by Division. For each Division operating margin 
is computed as operating profit divided by turnover and underlying 
operating margin is computed as underlying operating profit divided by 
turnover.

Underlying earnings per share

Underlying volume growth 
Underlying volume growth (UVG) is part of USG and means, for the 
applicable period, the increase in turnover in such period calculated 
as the sum of (i) the increase in turnover attributable to the volume 
of products sold; and (ii) the increase in turnover attributable to the 
composition of products sold during such period. UVG therefore excludes 
any impact on USG due to changes in prices.

The relationship between USG, UVG and UPG is set out below:

Underlying earnings per share (underlying EPS) is calculated as underlying 
profit attributable to shareholders’ equity divided by the diluted combined 
average number of share units. In calculating underlying profit attributable 
to shareholders’ equity, net profit attributable to shareholders’ equity is 
adjusted to eliminate the post-tax impact of non-underlying items. This 
measure reflects the underlying earnings for each share unit of the Group.

Refer to note 7 on page 107 for reconciliation of net profit attributable to 
shareholders’ equity to underlying profit attributable to shareholders’ equity.

Underlying volume growth (%)

Underlying price growth (%)

Underlying sales growth (%)

2019 vs 
2018

2018 vs 
2017

2017 vs 
2016

1.2

1.6

2.9

1.9

1.2

3.2

0.8

2.0

2.8

Refer to page 24 for the relationship between USG, UVG and UPG for each 
of the categories.

Non-underlying items
Several non-GAAP measures are adjusted to exclude items defined as non-
underlying due to their nature and/or frequency of occurrence.
• 

 Non-underlying items within operating profit are: gains or losses on 
business disposals, acquisition and disposal related costs, restructuring 
costs, impairments and one-off items within operating profit.
 Non-underlying items not in operating profit but within net profit are: 
net monetary gain/(loss) arising from hyperinflationary economies and 
significant and unusual items in net finance cost, share of profit/(loss) of 
joint ventures and associates and taxation.
 Non-underlying items are both non-underlying items within 
operating profit and those non-underlying items not in operating 
profit but within net profit.

• 

• 

Refer to note 3 for details of non-underlying items.

Underlying operating profit and underlying 
operating margin
Underlying operating profit and underlying operating margin mean operating 
profit and operating margin before the impact of non-underlying items 
within operating profit. Underlying operating profit represents our measure of 
segment profit or loss as it is the primary measure used for making decisions 
about allocating resources and assessing performance of the segments.

The Group reconciliation of operating profit to underlying operating profit 
is as follows:

€ million 
2019 

€ million 
2018 
(Restated)(a)

€ million 
2017 
(Restated)(a)

Underlying effective tax rate
The underlying effective tax rate is calculated by dividing taxation 
excluding the tax impact of non-underlying items by profit before tax 
excluding the impact of non-underlying items and share of net profit/(loss) 
of joint ventures and associates. This measure reflects the underlying tax 
rate in relation to profit before tax excluding non-underlying items before 
tax and share of net profit/(loss) of joint ventures and associates. 

Tax impact on non-underlying items within operating profit is the sum of 
the tax on each non-underlying item, based on the applicable country tax 
rates and tax treatment. This is shown in the table:

Taxation

Tax impact of:

€ million 
2019 

€ million 
2018 
(Restated)(a)

2,263

2,572

   Non-underlying items within operating profit(b)

309

(259)

   Non-underlying items not in operating profit  
   but within net profit(b)

Taxation before tax impact of non-underlying

Profit before taxation

Non-underlying items within operating profit 
   before tax(b)

Non-underlying items not in operating profit  
   but within net profit before tax(c)

Share of net (profit)/loss of joint ventures and 
   associates

Profit before tax excluding non-underlying 
   items before tax and share of net profit/ 
   (loss) of joint ventures and associates

Underlying effective tax rate

(196)

2,376

8,289

(29)

2,284

12,360

1,239

(3,176)

(32)

(122)

(176)

(185)

9,320

25.5%

8,877

25.7%

(a)   Restated following adoption of IFRS 16. See note 1 and note 24 for further details.
(b)  Refer to note 3 for further details on these items.
(c)  Excludes €3 million (2018: €32 million) gain on disposal of spreads business by  
the joint venture in Portugal which is included in the share of net profit/(loss) of  
joint ventures and associates line. Including the gain, total non-underlying items  
not in operating profit but within net profit before tax is €35 million (2018: €154  

Operating profit

8,708

12,639

8,957

  million). See note 3.

Non-underlying items within 
operating profit (see note 3)

Underlying operating profit

Turnover

Operating margin

Underlying operating margin

1,239

9,947

51,980

16.8%

19.1%

(3,176)

9,463

50,982

24.8%

18.6%

543

9,500

53,715

16.7%

17.7%

(a)   Restated following adoption of IFRS 16. See note 1 and note 24 for further details.

Constant underlying earnings per share
Constant underlying earnings per share (constant underlying EPS) is 
calculated as underlying profit attributable to shareholders’ equity at 
constant exchange rates and excluding the impact of both translational 
hedges and price growth in excess of 26% per year in hyperinflationary 
economies divided by the diluted average number of ordinary share units. 
This measure reflects the underlying earnings for each ordinary share unit of 
the Group in constant exchange rates.

30

Unilever Annual Report and Accounts 2019 
 
 
The reconciliation of underlying profit attributable to shareholders’ equity 
to constant underlying earnings attributable to shareholders’ equity and 
the calculation of constant underlying EPS is as follows:

Underlying profit attributable to  
   shareholders’ equity(b)

Impact of translation from current to constant 
   exchange rates and translational hedges

Impact of price growth in excess of 26% per 
   year in hyperinflationary economies(c)

Constant underlying earnings attributable to 
   shareholders’ equity

Diluted combined average number of share 
   units (millions of units)

Constant underlying EPS (€)

€ million 
2019 

€ million 
2018 
(Restated)(a)

6,688

6,345

13

(108)

46

(10)

6,593

6,381

2,626.7

2,694.8

2.51

2.37

Net debt
Net debt is a measure that provides valuable additional information on 
the summary presentation of the Group’s net financial liabilities and is a 
measure in common use elsewhere.  

Prior to this quarter, all financial asset derivatives were current financial 
assets and so reduced net debt.  Following a recent review we now also 
have financial asset derivatives that are non-current in nature. As all of 
these derivatives relate to financial liabilities, we continue to exclude 
them for the purposes of our net debt calculation and have expanded our 
definition to reflect this.  

Net debt is now defined as the excess of total financial liabilities, excluding 
trade payables and other current liabilities, over cash, cash equivalents 
and other current financial assets, excluding trade and other current 
receivables, and non-current financial asset derivatives that relate to 
financial liabilities.

(a) Restated following adoption of IFRS 16. See note 1 and note 24 for further details.
(b)  See note 7.
(c)   See pages 28 and 29 for further details.

Free cash flow 
Free cash flow (FCF) is defined as cash flow from operating activities, less 
income taxes paid, net capital expenditure and net interest payments. It 
does not represent residual cash flows entirely available for discretionary 
purposes; for example, the repayment of principal amounts borrowed 
is not deducted from FCF. FCF reflects an additional way of viewing our 
liquidity that we believe is useful to investors because it represents cash 
flows that could be used for distribution of dividends, repayment of debt 
or to fund our strategic initiatives, including acquisitions, if any.

The reconciliation of net profit to FCF is as follows:

Total financial liabilities

Current financial liabilities 

Non-current financial liabilities 

Cash and cash equivalents as per balance sheet
Cash and cash equivalents as per cash flow 
   statement

Add bank overdrafts deducted therein

Other current financial assets
Non-current financial assets derivatives that 
relate to financial liabilities

€ million 
2019 

€ million 
2018 
(Restated)(a)

(28,257)

(26,738)

(4,691)

(3,613)

(23,566)

(23,125)

4,185

3,230

4,116

69

907

114

3,090

140

874

–

Net debt

(23,051)

(22,634)

(a)   Restated following adoption of IFRS 16. See note 1 and note 24 for further details.

Return on invested capital 
Return on invested capital (ROIC) is a measure of the return generated on 
capital invested by the Group. The measure provides a guide rail for long-
term value creation and encourages compounding reinvestment within 
the business and discipline around acquisitions with low returns and 
long payback. ROIC is calculated as underlying operating profit after tax 
divided by the annual average of: goodwill, intangible assets, property, 
plant and equipment, net assets held for sale, inventories, trade and other 
current receivables, and trade payables and other current liabilities.

Underlying operating profit before tax(b)
Tax on underlying operating profit(c)

Underlying operating profit after tax

(4,313)

(298)

Goodwill

Intangible assets

284

Property, plant and equipment

(153)

Net assets held for sale

10,043

Inventories

Trade and other current receivables

€ million 2019  € million 2018 
(Restated)(a)

9,947

(2,536)

7,411

18,067

12,962

12,062

81

4,164

6,695

9,463

(2,432)

7,031

17,341

12,152

12,088

108

4,301

6,482

Net profit

Taxation

Share of net profit of joint ventures/ 
   associates and other income from  
   non-current investments

Net monetary gain arising from 
   hyperinflationary economies

Net finance costs

Depreciation, amortisation and  
   impairment

Changes in working capital

Pensions and similar obligations  
   less payments

Provisions less payments

Elimination of (profits)/losses on 
   disposals

Non-cash charge for share-based 
   compensation

Other adjustments

Income tax paid

Net capital expenditure

Net interest payments

Free cash flow

Net cash flow (used in)/from 
    investing activities

Net cash flow (used in)/from 
financing activities

€ million 
2019 

€ million 
2018 
(Restated)(a)

€ million 
2017 
(Restated)(a)

6,026

2,263

9,788

2,572

6,456

1,670

(176)

(207)

(173)

(32)

627

1,982

(9)

(260)

7

60

151

2

(2,532)

(1,429)

(548)

6,132

(122)

608

2,216

(793)

(128)

55

-

1,004

2,025

(68)

(904)

200

196

(260)

9,612

(2,294)

(1,424)

(461)

5,433

(2,164)

(1,621)

(420)

5,838

(2,237)

4,644

(5,879)

(4,667)

(12,113)

(2,020)

Cash flow from operating activities

10,641

(a)   Restated following adoption of IFRS 16. See note 1 and note 24 for further details.

Trade payables and other current liabilities

(14,768)

(14,457)

Period-end invested capital

Average invested capital for the period

Return on average invested capital

39,263

38,639

19.2%

38,015

38,749

18.1%

(a)   Restated following adoption of IFRS 16. See note 1 and note 24 for further details.
(b)  See reconciliation of operating profit to underlying operating profit on page 30.
 Tax on underlying operating profit is calculated as underlying operating profit 
(c) 
before tax multiplied by underlying effective tax rate of 25.5% (2018: 25.7%) which is 
shown on page 30.

31

Strategic ReportUnilever Annual Report and Accounts 2019Financial review continued

Return on assets
Return on assets is a measure of the return generated on assets for each division. This measure provides additional insight on the performance of the 
divisions and assists in formulating long-term strategies with respect to allocation of capital across divisions. Division return on assets is calculated as 
underlying operating profit after tax for the division divided by the annual average of: property, plant and equipment, net assets held for sale (excluding 
goodwill and intangibles), inventories, trade and other current receivables, and trade payables and other current liabilities for each division. The annual 
average is computed by adding the amounts at the beginning and the end of the calendar year and dividing by two.

2019

Underlying operating profit before tax

Tax on underlying operating profit

Underlying operating profit after tax

Property plant and equipment

Net assets held for sale

Inventories

Trade and other receivables

Trade payables and other current liabilities

Period end assets (net)

Average assets for the period (net)

Division return on assets 

2018 (Restated)(a) 

Underlying operating profit before tax

Tax on underlying operating profit

Underlying operating profit after tax

Property plant and equipment

Net assets held for sale

Inventories

Trade and other receivables

Trade payables and other current liabilities

Period end assets (net)

Average assets for the period (net)

Division return on assets 

€ million 
Beauty & 
Personal Care

€ million 
Foods &  
Refreshment

€ million 
Home  
Care

4,960

(1,265)

3,695

4,382

5

1,793

2,817

(5,941)

3,056

2,985

124%

4,543

(1,168)

3,375

4,336

1

1,736

2,319

(5,478)

2,914

2,887

117%

3,382

(862)

2,520

5,336

63

1,698

2,484

(5,588)

3,993

4,146

61%

3,576

(919)

2,657

5,473

25

1,762

3,024

(5,984)

4,300

4,564

58%

1,605

(409)

1,196

2,344

10

673

1,394

(3,239)

1,182

1,204

99%

1,344

(345)

999

2,279

-

803

1,139

(2,995)

1,226

1,155

86%

€ million 

Total

9,947

(2,536)

7,411

12,062

78

4,164

6,695

(14,768)

8,231

8,335

89%

9,463

(2,432)

7,031

12,088

26

4,301

6,482

(14,457)

8,440

8,606

82%

(a)   Restated following adoption of IFRS 16. See note 1 and note 24 for further details.

Other information

2018 financial review

The financial review for the year ended 31 December 2018 can be found on pages 20 to 26 of our Annual Report and Accounts on Form 20-F filed with the  
United States Securities and Exchange Commission on 11 March 2019. 

Accounting standards and critical accounting policies

The consolidated financial statements have been prepared in accordance with IFRS as adopted by the EU and IFRS as issued by the International 
Accounting Standards Board. The accounting policies are consistent with those applied in 2018 except for the recent accounting developments as set 
out in note 1 on pages 92 to 93. The critical accounting estimates and judgements and those that are most significant in connection with our financial 
reporting are set out in note 1 on pages 91 to 92.

Auditors report

The independent auditors’ reports issued by KPMG Accountants N.V. and KPMG LLP on the consolidated results of the Group, as set out in the financial 
statements, were unqualified and contained no exceptions or emphasis of matter. For more details see pages 79 to 86.

32

Unilever Annual Report and Accounts 2019 
Our risks

Our risk appetite and approach to risk 
management
Risk management is integral to Unilever’s strategy and to the achievement 
of Unilever’s long-term goals. Our success as an organisation depends 
on our ability to identify and exploit the opportunities generated by our 
business and the markets we are in. In doing this we take an embedded 
approach to risk management which puts risk and opportunity 
assessment at the core of the Boards agenda, which is where we believe it 
should be.

Unilever's appetite for risk is driven by the following:
• 

 Our growth should be consistent, competitive, profitable  
and responsible.
 Our actions on issues such as plastic and climate change must 
reflect their urgency, and not be constrained by the uncertainty of 
potential impacts.
 Our behaviours must be in line with our Code of Business Principles 
and Code Policies.
 Our ambition to continuously improve our operational efficiency and 
effectiveness.
 Our aim to maintain a single A credit rating on a long-term basis.

• 

• 

• 

• 

Our approach to risk management is designed to provide reasonable, 
but not absolute, assurance that our assets are safeguarded, the risks 
facing the business are being assessed and mitigated and all information 
that may be required to be disclosed is reported to Unilever’s senior 
management including, where appropriate, the Chief Executive Officer 
and Chief Financial Officer.

Organisation
The Boards assume overall accountability for the management of risk and 
for reviewing the effectiveness of Unilever’s risk management and internal 
control systems.

The Boards have established a clear organisational structure with well 
defined accountabilities for the principal risks that Unilever faces in 
the short, medium and long term. This organisational structure and 
distribution of accountabilities and responsibilities ensure that every 
country in which we operate has specific resources and processes for risk 
reviews and risk mitigation. This is supported by the Unilever Leadership 
Executive, which takes active responsibility for focusing on the principal 
areas of risk to Unilever. The Boards regularly review these risk areas, 
including consideration of environmental, social and governance matters, 
and retain responsibility for determining the nature and extent  
of the significant risks that Unilever is prepared to take to achieve its 
strategic objectives.

Foundation and principles
Unilever’s approach to doing business is framed by our Purpose and 
values (see page 9). Our Code of Business Principles sets out the 
standards of behaviour that we expect all employees to adhere to. 
Day-to-day responsibility for ensuring these principles are applied 
throughout Unilever rests with senior management across categories, 
geographies and functions. A network of Business Integrity Officers and 
Committees supports the activities necessary to communicate the Code, 
deliver training, maintain processes and procedures (including support 
lines) to report and respond to alleged breaches, and to capture and 
communicate learnings.

We have a framework of Code Policies that underpins the Code of Business 
Principles and sets out the non-negotiable standards of behaviour 
expected from all our employees.

For each of our principal risks we have a risk management framework 
detailing the controls we have in place and who is responsible for 
managing both the overall risk and the individual controls mitigating 
that risk. Our assessment of risk considers both short and long term risks, 
including how these risks are changing, together with emerging risk 
areas. These are reviewed on an ongoing basis, and formally by senior 
management and the Boards at least once a year.

Unilever’s functional standards define mandatory requirements across 
a range of specialist areas such as health and safety, accounting and 
reporting and financial risk management.

Processes
Unilever operates a wide range of processes and activities across all 
its operations covering strategy, planning, execution and performance 
management. Risk management is integrated into every stage of this 
business cycle. These procedures are formalised and documented and 
are increasingly being centralised and automated into transactional and 
other information technology systems.

Assurance and re-assurance
Assurance on compliance with the Code of Business Principles and all of 
our Code Policies is obtained annually from Unilever management via 
a formal Code declaration. In addition, there are specialist awareness 
and training programmes which are run throughout the year and vary 
depending on the business priorities. These specialist compliance 
programmes supplement the Code declaration. Our Corporate Audit 
function plays a vital role in providing to both management and the 
Boards an objective and independent review of the effectiveness of risk 
management and internal control systems throughout Unilever.

Boards’ assessment of compliance with the risk 
management frameworks
The Boards, advised by the Committees where appropriate, regularly 
review the significant risks and decisions that could have a material 
impact on Unilever. These reviews consider the level of risk that Unilever is 
prepared to take in pursuit of the business strategy and the effectiveness 
of the management controls in place to mitigate the risk exposure.

The Boards, through the Audit Committee, have reviewed the assessment 
of risks, internal controls and disclosure controls and procedures in 
operation within Unilever. They have also considered the effectiveness of 
any remedial actions taken for the year covered by this Annual Report and 
Accounts and up to the date of its approval by the Boards.

Details of the activities of the Audit Committee in relation to this can be 
found in the Report of the Audit Committee on pages 54 to 55.

Further statements on compliance with the specific risk management and 
control requirements in the Dutch Corporate Governance Code, the UK 
Corporate Governance Code, the US Securities Exchange Act (1934) and 
the Sarbanes-Oxley (2002) Act can be found on page 53.

33

Strategic ReportUnilever Annual Report and Accounts 2019Our risks continued

Viability statement 
The Directors have reviewed the long-term prospects of the Group in order to assess its viability. This review incorporated the activities and key risks of 
the Group together with the factors likely to affect the Group’s future development, performance, financial position, cash flows, liquidity position and 
borrowing facilities as described on pages 1 to 32. In addition, we describe in notes 15 to 18 on pages 116 to 132 the Group’s objectives, policies and 
processes for managing its capital, its financial risk management objectives, details of its financial instruments and hedging activities and its exposures 
to credit and liquidity risk.

Assessment
In order to report on the long-term viability of the Group, the Directors reviewed the overall funding capacity and headroom available to withstand 
severe events and carried out a robust assessment of the principal risks facing the Group, including those that would threaten its business model, future 
performance, solvency or liquidity. This assessment also included reviewing and understanding the mitigation factors in respect of each principal risk. 
The risks and mitigating factors are summarised on pages 35 to 39.

The viability assessment has three parts:
• 

 First, the Directors considered the period over which they have a reasonable expectation that the Group will continue to operate and meet its 
liabilities; 
 Second, they considered the current debt facilities and debt headroom over the viability period, assuming that any debt maturing can be re-
financed at commercially acceptable terms; and

• 

•  Third, they considered the potential impact of severe but plausible scenarios over this period, including:

• 

• 

 assessing scenarios for each individual principal risk, for example the termination of our relationships with the three largest global customers; 
the loss of all material litigation cases; a major IT data breach, reputational damage from not progressing against our plastic packaging 
commitments, and the lost cost and growth opportunities from not keeping up with technological changes; and
 assessing scenarios that involve more than one principal risk including the following multi risk scenarios:

Multi risk scenarios modelled

Level of severity reviewed

Link to principal risk

Contamination issue with one of our 
products leading to lower sales of products 
of this brand and the temporary closure of 
our largest sourcing unit.

A fine equal to 1% of Group turnover was 
considered along with damage to our largest 
brand and disruption to supply chain.

•  Safe and high-quality products 
•  Brand preference 
•  Supply chain

Major global incident affecting one or more 
of the Group’s key locations resulting in 
an outage for a year in a key sourcing unit 
and significant water shortages in our key 
developing markets.

The complete loss of all of our turnover in our 
largest geographic market was considered 
along with destruction of a key sourcing unit 
and reduced demand for our products that 
require water.

•  Economic and political instability 
•  Supply chain 
•  Climate change

Lack of progress against our plastic 
packaging ambitions and the loss of our 
three largest customers.

Significant reputational damage was 
considered with the impact of losing our 
three key customers.

•  Plastic packaging 
•  Brand preference 
•  Customer

Findings
• 

• 
• 

 Firstly, a three-year period is considered appropriate for this viability assessment because it is the period covered by the strategic plan and it 
enables a high level of confidence in assessing viability, even in extreme adverse events, due to a number of factors such as:
• 

 the Group has considerable financial resources together with established business relationships with many customers and suppliers in 
countries throughout the world;
 high cash generation by the Group’s operations and access to the external debt markets;
 flexibility of cash outflow with respect to significant marketing programmes and capital expenditure projects which usually have a two to 
three year horizon; and
 the Group’s diverse product and geographical activities which are impacted by continuously evolving technology and innovation.

• 
 Secondly, the Group's debt headroom and funding profile has been assessed:
•  the Group has a healthy balance of short-term and long-term debt programmes, with repayment profiles ensuring short-term commercial  
  paper maturities do not exceed €0.5 billion in any given week and long-term debt maturities do not exceed €4 billion in any given year; and
•  the Group has $7.865 billion of committed credit facilities with a maturity of 364 days which are used for backing up our commercial paper  
  programmes.

• 

•  Thirdly, for each of our 14 principal risks, worst case plausible scenarios have been assessed together with multiple risk scenarios. None of the 

 scenarios reviewed, either individually or in aggregate would cause Unilever to cease to be viable.

Conclusion
On the basis described above, the Directors have a reasonable expectation that the Group will be able to continue in operation and meet its liabilities as 
they fall due over the three-year period of their assessment.

34

Unilever Annual Report and Accounts 2019 
Principal risks
Our business is subject to risks and uncertainties. On the following pages we have identified the risks that we regard as the most relevant to our business. 
These are the risks that we see as most material to Unilever’s business and performance at this time. There may be other risks that could emerge in the 
future. Our principal risks include risks that could impact our business in the short-term (i.e. the next two years), medium term (i.e. the next three to ten 
years) or over the longer term (i.e. beyond ten years).

The most significant emerging risk is the ongoing outbreak of the Coronavirus (COVID-19). We are monitoring the situation carefully as it evolves to 
understand the potential impact on our people and our business. Based on the current position there will be a significant impact on the short-term 
performance of our Chinese business in 2020, in particular our food service business. There may also be impacts in other countries although the extent is 
not yet clear. We are taking all necessary steps to protect our people and mitigate the risk to our business.

Our principal risks have not fundamentally changed this year. We no longer show Sustainability as a specific standalone risk reflecting the ongoing 
integration of sustainability into our business and a realisation over the last couple of years that we need to be more granular in explaining what is 
meant by a sustainability risk and have hence separated out specific sustainability risks, notably Climate Change and Plastic Packaging. This year we are 
also separating out a risk with respect to Inequality, which was previously included in our overarching Sustainability risk and is now included within our 
Ethical risk. In addition, we have reassessed our Financial risks and believe our principal risk in this area should focus more on the changing global tax 
landscape and its impact on our business, and less on the risks related to our pension liabilities as we have made progress in ensuring stability in our 
pension funding and do not consider the current risk level to be material at this time.

As well as identifying the most relevant risks for our business we reflect on whether we think the level of risk associated with each of our principal risks is 
increasing or decreasing. There are three areas where we believe there is an increased level of risk:
• 

 Plastic Packaging: the pressure to reduce the use of plastic, particularly single-use plastic, continues to gain traction with both our consumers 
and customers, coupled with the rise of countries considering taxes on plastic packaging;
 Customers: the retail landscape continues to evolve with a significant proportion of category growth coming from e-commerce and other new 
channels, so we need to adapt our business models and develop relationships with new customers and make sure our products are appropriate 
for these channels; and
 Business Transformation: the pressure to digitise our business to generate efficiencies and to allow our people to focus on driving growth 
continues; a significant transformation programme is underway and our ability to effectively manage these transitions is a key short-term risk.

• 

• 

We set out below certain mitigating actions that we believe help us to manage these risks. However, we may not be successful in deploying some or all 
of these mitigating actions. If the circumstances in these risks occur or are not successfully mitigated, our cash flow, operating results, financial position, 
business and reputation could be materially adversely affected. In addition, risks and uncertainties could cause actual results to vary from those described, 
which may include forward-looking statements, or could impact on our ability to meet our targets or be detrimental to our profitability or reputation.

Nature of risk

Brand preference 

Our success depends on the value and relevance of our brands and 
products to consumers around the world and on our ability to  
innovate and remain competitive.

Consumer tastes, preferences and behaviours are changing more rapidly 
than ever before. We see a growing trend for consumers preferring brands 
which both meet their functional needs and have an explicit social 
purpose. 

Technological change is disrupting our traditional brand communication 
models. Our ability to develop and deploy the right communication, both 
in terms of messaging content and medium is critical to the continued 
strength of our brands.

We are dependent on creating innovative products that continue to meet 
the needs of our consumers and getting these new products to market 
with speed. 

Risk change since last year: No change

Portfolio management 

Unilever’s strategic investment choices will affect the long-term  
growth and profits of our business.

Unilever’s growth and profitability are determined by our portfolio of 
divisions, geographies and channels and how these evolve over time. 
If Unilever does not make optimal strategic investment decisions, then 
opportunities for growth and improved margin could be missed.

Risk change since last year: No change

Management of risk 

We monitor external market trends and collate consumer, customer and 
shopper insights in order to develop category and brand strategies. We 
invest in markets and segments where we have built, or are confident 
that we can build, competitive advantage.

Our brand communication strategies are designed to optimise digital 
communication opportunities. We develop and customise brand 
messaging content specifically for each of our chosen communication 
channels (both traditional and digital) to ensure that our brand 
messages reach our target consumers. Brand teams are driving social 
purpose into their brand’s proposition and communication

Our Research and Development function actively searches for ways in 
which to translate the trends in consumer preference and taste into new 
technologies for incorporation into future products.

Our innovation management process converts category strategies into 
projects which deliver new products to market. We develop product ideas 
both in house and with selected partners to enable us to respond to 
rapidly changing consumer trends with speed.

Our strategy and our business plans are designed to ensure that 
resources are prioritised towards those categories and markets having 
the greatest long-term potential for Unilever. Our acquisition activity is 
driven by our portfolio strategy with a clear, defined evaluation process.

35

Strategic ReportUnilever Annual Report and Accounts 2019Our risks continued

Nature of risk

Climate change 

Climate change and governmental actions to reduce such changes 
may disrupt our operations and/or reduce consumer demand for our 
products. 

Climate change is occurring around the world which may impact our 
business in various ways. It could lead to water shortages which would 
reduce demand for those of our products that require a significant 
amount of water during consumer use. It could also lead to an increase in 
raw material and packaging prices or reduced availability. Governments 
may take action to reduce climate change such as the introduction of a 
carbon tax or zero net deforestation requirements which could impact our 
business through higher costs or reduced flexibility of operations. 

Increased frequency of extreme weather (storms and floods) could cause 
increased incidence of disruption to our manufacturing and distribution 
network. Climate change could result therefore in making products less 
affordable or less available for our consumers resulting in reduced growth 
and profitability.

Risk change since last year: No change

Plastic packaging 

We use a significant amount of plastic to package our products. A 
reduction in the amount of virgin plastic we use, the use of recycled 
plastic and an increase in the recyclability of our packaging are critical to 
our future success.

Both consumer and customer responses to the environmental impact 
of plastic waste and emerging regulation by governments to tax or ban 
the use of certain plastics requires us to find solutions to reduce the 
amount of plastic we use; increase recycling post-consumer use; and to 
source recycled plastic for use in our packaging. We are also dependent 
on the work of our industry partners to create and improve recycling 
infrastructures throughout the world.

Not only is there a risk around finding appropriate replacement materials, 
due to high demand the cost of recycled plastic or other alternative 
packaging materials could significantly increase in the foreseeable 
future and this could impact our business performance. We could also 
be exposed to higher costs as a result of taxes or fines if we are unable to 
comply with plastic regulations which would again impact our profitability 
and reputation.

Risk change since last year: Increase

Customer 

Successful customer relationships are vital to our business and 
continued growth.

Maintaining strong relationships with our existing customers and building 
relationships with new customers who have built new technology-enabled 
business models to serve changing shopper habits are necessary to 
ensure our brands are well presented to our consumers and available for 
purchase at all times. 

The strength of our customer relationships also affects our ability to 
obtain pricing and competitive trade terms. Failure to maintain strong 
relationships with customers could negatively impact our terms of 
business with affected customers and reduce the availability of our 
products to consumers.

Risk change since last year: Increase

Management of risk 

As part of our sustainability targets we monitor climate change and are 
responding by ensuring we reduce the carbon intensity of operations and 
by developing products with a lower carbon footprint or that require less 
water during consumer use.

We aim to minimise our impact on climate change by committing to 
emission reduction targets and have developed a roadmap to be carbon 
positive by 2030.

We monitor trends in raw material availability and pricing due to short 
term weather impacts, and proactively reformulate our products where 
appropriate to ensure continued availability of input materials.

We monitor governmental developments around actions to combat 
climate change and take proactive action to minimise the impact on our 
operations. We also advocate for changes to public policy frameworks 
that will enable accelerated decarbonisation, in line with the upper level 
of ambition of the Paris Agreement on Climate Change.

We are committed to reducing the amount of post-consumer plastic 
packaging waste going to landfill. We have committed to ensuring 100% 
of our plastic packaging is reusable, recyclable or compostable by 2025. 

We aim to halve our use of virgin plastic by both reducing usage 
and accelerating use of recycled plastic. This requires us to redesign 
products by considering modular packaging, design for disassembly 
and reassembly, wider use of refills, recycling and using post-consumer 
recycled materials in innovative ways. We are working on innovative 
solutions through new business models.

We aim to collect and process more plastic packaging than we sell, 
enabled through driving systematic change in circular thinking at 
an industry level working with partners such as the Ellen MacArthur 
Foundation. We are also working with governments, industry partners, 
suppliers and consumers to raise awareness and find solutions to 
improve the recycling infrastructure for plastics. We are helping 
consumers to understand disposal methods and supporting collection 
schemes and facilities.

We build and maintain trading relationships across a broad spectrum 
of channels ranging from centrally managed multinational customers 
through to small traders accessed via distributors in many developing 
countries. We identify changing shopper habits and build relationships 
with new customers, such as those serving the e-commerce channel. 

We develop joint business plans with our key customers that include 
detailed investment plans and customer service objectives and we 
regularly monitor progress. 

We have developed capabilities for customer sales and outlet design 
which enable us to find new ways to improve customer performance and 
enhance our customer relationships. We invest in technology to optimise 
order and stock management processes for our distributive trade 
customers.

36

Unilever Annual Report and Accounts 2019Nature of risk

Talent 

A skilled workforce and agile ways of working are essential for the 
continued success of our business. 

With the rapidly changing nature of work and skills, there is a risk that our 
workforce is not equipped with the skills required for the new environment.

Our ability to attract, develop and retain a diverse range of skilled people 
is critical if we are to compete and grow effectively.

This is especially true in our key emerging markets where there can be a 
high level of competition for a limited talent pool. The loss of management 
or other key personnel or the inability to identify, attract and retain 
qualified personnel could make it difficult to manage the business and 
could adversely affect operations and financial results.

Risk change since last year: No change

Supply chain 

Our business depends on purchasing materials, efficient manufacturing 
and the timely distribution of products to our customers.

Our supply chain network is exposed to potentially adverse events such 
as physical disruptions, environmental and industrial accidents, trade 
restrictions or disruptions at a key supplier, which could impact our ability 
to deliver orders to our customers.

The cost of our products can be significantly affected by the cost of 
the underlying commodities and materials from which they are made. 
Fluctuations in these costs cannot always be passed on to the consumer 
through pricing.

Changes in trade relationships between Europe and the UK as a result of 
Brexit could give rise to both a supply and cost issue.

Risk change since last year: No change

Safe and high quality products 

The quality and safety of our products are of paramount importance  
for our brands and our reputation. 

The risk that raw materials are accidentally or maliciously contaminated 
throughout the supply chain or that other product defects occur due to 
human error, equipment failure or other factors cannot be excluded.

Labelling errors can have potentially serious consequences for both 
consumer safety and brand reputation. Therefore on-pack labelling 
needs to provide clear and accurate ingredient information in order that 
consumers can make informed decisions regarding the products they buy.

Risk change since last year: No change

Management of risk 

We have an integrated management development process which 
includes regular performance reviews underpinned by a common set of 
leadership behaviours, skills and competencies.  We have development 
plans to upskill and reskill employees for future roles and will bring in 
flexible talent to access new skills.  

We have targeted programmes to attract and retain top talent and  
we actively monitor our performance in retaining a diverse talent pool 
within Unilever.

We regularly review our ways of working to drive speed and simplicity 
through our business in order to remain agile and responsive to market 
place trends.  We are moving to agile ways of working to unlock internal 
capacity and prioritise work based on growth and impact.

We have contingency plans designed to enable us to secure alternative 
key material supplies at short notice, to transfer or share production 
between manufacturing sites and to use substitute materials in our 
product formulations and recipes.

We have policies and procedures designed to ensure the health and 
safety of our employees and the products in our facilities, and to deal 
with major incidents including business continuity and disaster recovery.

Commodity price risk is actively managed through forward buying 
of traded commodities and other hedging mechanisms. Trends are 
monitored and modelled regularly and integrated into our forecasting 
process.

Our product quality processes and controls are comprehensive, from 
product design to customer shelf. They are verified annually and regularly 
monitored through performance indicators that drive improvement 
activities. Our key suppliers are externally certified and the quality of 
material received is regularly monitored to ensure that it meets the 
rigorous quality standards that our products require.

In the event of an incident relating to the safety of our consumers or the 
quality of our products, incident management teams are activated in the 
affected markets under the direction of our product quality, science and 
communications experts, to ensure timely and effective market place 
action.

We have processes in place to ensure that the data used to generate on-
pack labelling is compliant with applicable regulations and with relevant 
Unilever labelling policies in order to provide the clarity and transparency 
needed for consumers.

37

Strategic ReportUnilever Annual Report and Accounts 2019Our risks continued

Nature of risk

Systems and information 

Unilever’s operations are increasingly dependent on IT systems  
and the management of information. 

The cyber-attack threat of unauthorised access and misuse of sensitive 
information or disruption to operations continues to increase. Such 
an attack could inhibit our business operations in a number of ways, 
including disruption to sales, production and cash flows, ultimately 
impacting our results. 

In addition, increasing digital interactions with customers, suppliers 
and consumers place ever greater emphasis on the need for secure and 
reliable IT systems and infrastructure and careful management of the 
information that is in our possession to ensure data privacy.

Risk change since last year: No change

Business transformation 

Successful execution of business transformation projects is key to 
delivering their intended business benefits and avoiding disruption to 
other business activities.

Unilever is continually engaged in major change projects, including 
acquisitions, disposals and organisational transformation, to drive 
continuous improvement in our business and to strengthen our portfolio 
and capabilities. Continued digitalisation of our business models and 
processes together with enhancing data management capabilities is a 
critical part of our transformation. 

We have an extensive programme of transformation projects. Failure to 
execute such initiatives successfully could result in under-delivery of the 
expected benefits and there could be a significant impact on the value of 
the business.

Risk change since last year: Increase

Economic and political instability 

Unilever operates around the globe and is exposed to economic 
and political instability that may reduce consumer demand for our 
products, disrupt sales operations and/or impact the profitability of 
our operations. Adverse economic conditions may affect one or more 
countries within a region, or may extend globally.

Government actions such as foreign exchange or price controls can 
impact on the growth and profitability of our local operations. 

Unilever has more than half its turnover in emerging markets which can 
offer greater growth opportunities but also expose Unilever to related 
economic and political volatility.

Risk change since last year: No change

Management of risk 

To reduce the impact of external cyber-attacks impacting our business 
we have firewalls and threat monitoring systems in place, complete with 
immediate response capabilities to mitigate identified threats. We also 
maintain a global system for the control and reporting of access to our 
critical IT systems. This is supported by an annual programme of testing 
of access controls. 

We have policies covering the protection of both business and personal 
information, as well as the use of IT systems and applications by our 
employees. Our employees are trained to understand these requirements. 

We also have a set of IT security standards and closely monitor their 
operation to protect our systems and information. Hardware that runs 
and manages core operating data is fully backed up with separate 
contingency systems to provide real-time backup operations should they 
ever be required. 

We have standardised ways of hosting information on our public 
websites and have systems in place to monitor compliance with 
appropriate privacy laws and regulations, and with our own policies.

All acquisitions, disposals and global organisational transformation 
projects are sponsored by a member of the Unilever Leadership Executive. 
All such projects have steering groups in place led by a senior executive 
and regular progress updates are provided to the Unilever Leadership 
Executive. Sound project disciplines are used in all transformation 
projects and these projects are resourced by dedicated and appropriately 
qualified personnel. 

The digitalisation of our business is led by a dedicated specialist team 
together with representatives from all parts of the business to ensure an 
integrated and holistic approach. A significant part of the organisational 
transformation involves the transfer of activities to third parties on and 
offshore. New ways of working are being developed to manage this new 
business model. 

Unilever also monitors the volume of change programmes under way 
in an effort to stagger the impact on current operations and to ensure 
minimal disruption.

The breadth of Unilever’s portfolio and our geographic reach help 
to mitigate our exposure to any particular localised risk. Our flexible 
business model allows us to adapt our portfolio and respond quickly to 
develop new offerings that suit consumers’ and customers’ changing 
needs during economic downturns.

We regularly update our forecast of business results and cash flows and, 
where necessary, rebalance investment priorities. 

We believe that many years of exposure to emerging markets have given 
us experience of operating and developing our business successfully 
during periods of economic and political volatility.

38

Unilever Annual Report and Accounts 2019Nature of risk

Treasury and Tax 

Unilever is exposed to a variety of external financial risks in relation  
to Treasury and Tax.

The relative values of currencies can fluctuate widely and could have 
a significant impact on business results. Further, because Unilever 
consolidates its financial statements in euros, it is subject to exchange 
risks associated with the translation of the underlying net assets and 
earnings of its foreign subsidiaries.

We are also subject to the imposition of exchange controls by individual 
countries which could limit our ability to import materials paid in foreign 
currency or to remit dividends to the parent company.

A material shortfall in our cash flow could undermine Unilever’s credit 
rating, impair investor confidence and restrict Unilever’s ability to raise 
funds. In times of financial crisis, there is a further risk that we may not be 
able to raise funds due to market liquidity. 

We are exposed to counter-party risks with banks, suppliers and 
customers which could result in financial losses.

Tax is a complex and evolving area where laws and their interpretation 
are changing regularly, leading to the risk of unexpected tax exposures. 
International tax reform remains a key focus of attention with the OECD’s 
Base Erosion and Profit Shifting project, and the Digitalising Economy 
Project, and further potential tax reform in the EU.

Risk change since last year: No change

Ethical 

Unilever’s brands and reputation are valuable assets and the way in 
which we operate, contribute to society and engage with the world 
around us is always under scrutiny both internally and externally.

Acting in an ethical manner, consistent with the expectations of 
customers, consumers and other stakeholders, is essential for the 
protection of the reputation of Unilever and its brands. 

A key element of our ethical approach to business is to reduce inequality 
and promote fairness. Our activities touch the lives of millions of people 
and it is our responsibility to protect their rights and help them live 
well. The safety of our employees and the people and communities we 
work with is critical. Failure to meet these high standards could result in 
damage to Unilever’s corporate reputation and business results.

Risk change since last year: No change

Legal and regulatory 

Compliance with laws and regulations is an essential part of Unilever’s 
business operations. 

Unilever is subject to national and regional laws and regulations in such 
diverse areas as product safety, product claims, trademarks, copyright, 
patents, competition, employee health and safety, data privacy, the 
environment, corporate governance, listing and disclosure, employment 
and taxes. 

Failure to comply with laws and regulations could expose Unilever to civil 
and/or criminal actions leading to damages, fines and criminal sanctions 
against us and/or our employees with possible consequences for our 
corporate reputation. Changes to laws and regulations could have a 
material impact on the cost of doing business. 

Risk change since last year: No change

Management of risk 

Currency exposures are managed within prescribed limits and by the use 
of financial hedging instruments. Further, operating companies borrow 
in local currency except where inhibited by local regulations, lack of local 
liquidity or local market conditions. 

We seek to maintain access to global debt markets through short-term 
and long-term debt programmes. In addition, we maintain significant 
undrawn committed credit facilities for general corporate purposes as 
disclosed in note 16A.

Group treasury regularly monitors exposure to our banks, tightening 
counter-party limits where appropriate. Unilever actively manages its 
banking exposures on a daily basis. We regularly assess and monitor 
counter-party risk in our suppliers and customers and take appropriate 
action to manage our exposures.

Our Global Tax Principles provide overarching governance and we have a 
process in place to monitor compliance with the Tax Principles. We have 
a Tax Risk Framework in place which sets out the controls established 
to assess and monitor tax risk for direct and indirect taxes. We monitor 
proposed changes in taxation legislation and ensure these are taken into 
account when we consider our future business plans.

Our Code of Business Principles and our Code Policies govern the 
behaviour of our employees, suppliers, distributors and other third 
parties who work with us. Our processes for identifying and resolving 
breaches of our Code of Business Principles and our Code Policies are 
clearly defined and regularly communicated throughout Unilever. Data 
relating to such breaches is reviewed by the Unilever Leadership Executive 
and by relevant Board Committees and helps to determine the allocation 
of resources for future policy development, process improvement,  
training and awareness initiatives.

Our Responsible Sourcing Policy and Responsible Business Partners Policy 
help us improve the lives of the people in our supply chains by ensuring 
human rights are protected and makes a healthy and safe workplace 
a mandatory requirement for our suppliers. We have detailed safety 
standards and monitor safety incidents at the highest level.

Through our Brands with Purpose agenda, a number of our brands are 
taking action on societal issues such as fairness and equality.

Unilever is committed to complying with the laws and regulations of the 
countries in which we operate. In specialist areas the relevant teams 
at global, regional or local levels are responsible for setting detailed 
standards and ensuring that all employees are aware of and comply with 
regulations and laws specific and relevant to their roles. 

Our legal and regulatory specialists are heavily involved in monitoring 
and reviewing our practices to provide reasonable assurance that we 
remain aware of and in line with all relevant laws and legal obligations. 

39

Strategic ReportUnilever Annual Report and Accounts 2019Our risks continued

In focus: Climate change
Unilever advocates for policies that advance the goal of the Paris 
Agreement on Climate Change to limit the increase in the global average 
temperature to well below 2°C, and ideally no more than 1.5°C, above pre-
industrial levels by the end of the century. We believe this means achieving 
a net zero emissions world by 2050. 

To achieve the goals of the Paris Agreement, we recognise the importance 
of disclosing climate-related risks and opportunities in line with the 
recommendations of the Taskforce on Climate-Related Financial 
Disclosures (TCFD). This will enable market forces to drive efficient 
allocation of capital and support the transition to a low-carbon economy.

In this Annual Report and Accounts, we continue to integrate climate-
related disclosures throughout the Strategic Report narrative. In 
recognition of the growing significance, and our increasing understanding 
of the impacts of climate change on our business, we have also 
summarised in this section the key risks and opportunities arising from 
climate change, including the potential impacts on our business. 

Governance 
The Boards take overall accountability for the management of all risks and 
opportunities, including climate change (see page 33). Our Chief Executive 
and Executive Board member, Alan Jope, is ultimately responsible for 
oversight of our climate change agenda. The Boards are supported by 
the ULE. During 2019, the USLP Steering Team was fully integrated into 
the main ULE agenda to reflect the integration of sustainability into our 
business strategy. The ULE meet monthly to discuss key strategic matters. 
During 2019, there were a number of agenda items on topics related to 
climate change including our climate goals.

A number of other specialist governance groups are in place to support 
our climate agenda, including: 
• 

 Energy Board: Drives delivery of our carbon positive ambition at 
corporate and country level and leads strategic partnerships and 
policy on renewables. Chaired by our Chief Supply Chain Officer, 
Marc Engel.
 Sustainable Sourcing Steering Group: Supports our strategy focusing 
on long-term, sustainable access to our key crops. Chaired by our 
Chief Procurement Officer, David Ingram.
 Water Board: Steers our strategy and targets on water, focusing on 
driving water-smart innovations for business growth. Chaired by our 
Home Care Category President, Peter Ter Kulve.

• 

• 

Remuneration linked to achievement of sustainability and climate change 
targets is a key part of our governance. For management employees – 
up to and including the ULE – incentives include fixed pay, a bonus as a 
percentage of fixed pay and a long-term management co-investment 
plan (MCIP) linked to financial and sustainability performance. The 
Sustainability Progress Index accounts for 25% of the total MCIP award 
and includes consideration of progress against our manufacturing scope 
1 and 2 greenhouse gas and sustainable palm oil targets, which among 
others, underpin our climate strategy. See pages 60 to 77 for more on MCIP 
including the role of the Board’s Remuneration Committee and Corporate 
Responsibility Committee in determining the MCIP award each year. 

Strategy and risk management 
Climate change has been identified as a principal risk to Unilever which has 
the potential to impact our business in the short, medium and long term. The 
physical risks and opportinities that we face from climate change include 
extreme weather and water scarcity. The transition risks and opportunities 
include changing consumer preferences and future policy and regulation.

We regularly carry out climate-related risk assessments at site level, 
supplier-level, as well as innovation-project level. Management of climate 
related risks is distributed throughout the organisation depending 
on where the risk resides. For example, climate risks in relation to 
commodities in the supply chain are managed by our procurement team 
who are responsible for buying commodities.

Understanding financial impact: scenario analysis 

This section explains how scenario analysis helps us to understand the 
potential impact of climate change on our business in 2030 to inform our 
strategy and financial planning. 

To further understand the impact that climate change could have on 
Unilever’s business in the future, we performed a high-level assessment 
of the impact of 2°C and 4°C global warming scenarios. The 2°C and 4°C 
scenarios are constructed on the basis that average global temperatures 
will have increased by 2°C and 4°C in the year 2100. Unilever believes 
the world should seek to limit global temperatures to 1.5°C above 
pre-industrial levels. However, in line with guidance we have modelled 
scenarios based on 2°C and 4°C scenarios. 

We focused the assessment on our business in 2030 assuming that we 
have the same business activities as we do today. While we understand 
that policy risk and physical impact can happen simultaneously, we 
made the following simplifying assumptions: 
• 

 In the 2°C scenario, we assumed that in the period to 2030 society 
acts rapidly to limit greenhouse gas emissions and puts in place 
measures to restrain deforestation and discourage emissions (for 
example implementing carbon pricing at $75-$100 per tonne, taken 
from the International Energy Agency’s 450 scenario). We have 
assumed that there will be no significant impact to our business 
from the physical ramifications of climate change by 2030 – i.e. from 
greater scarcity of water or increased impact of severe weather 
events. The scenario assesses the impact on our business from 
regulatory changes.
 In the 4°C scenario, we assumed climate policy is less ambitious and 
emissions remain high so the physical manifestations of climate 
change are increasingly apparent by 2030. Given this we have not 
included impacts from regulatory restrictions but focus on those 
resulting from the physical impacts.

• 

We identified the material impacts on Unilever’s business arising from 
each of these scenarios based on existing internal and external data. 
The impacts were assessed without considering any actions that Unilever 
might take to mitigate or adapt to the adverse impacts or to introduce 
new products which might offer new sources of revenue as consumers 
adjust to the new circumstances.

The main impacts of the 2°C scenario were as follows:
• 

 Carbon pricing is introduced in key countries and hence there are 
increases in both manufacturing costs and the costs of raw materials 
such as dairy ingredients and the metals used in packaging.
 Zero net deforestation requirements are introduced and a shift to 
sustainable agriculture e.g. Climate Smart Agriculture, puts pressure 
on agricultural production, raising the price of certain raw materials.

• 

The main impacts of the 4°C scenario were as follows:
• 

 Chronic and acute water stress reduces agricultural productivity in 
some regions, raising prices of raw materials.
 Increased frequency of extreme weather (storms and floods) 
causes increased incidence of disruption to our manufacturing and 
distribution networks.
 Temperature increase and extreme weather events reduce economic 
activity, GDP growth and hence sales levels fall.

• 

• 

The process for assessing and identifying climate-related risks is the same 
for all principal risks and is described on page 36. For each of our principal 
risks we have a risk management framework detailing the controls we 
have in place, who is responsible for managing both the overall risk and 
the individual controls mitigating it. We monitor risks throughout the year 
to identify changes in the risk profile. 

Our analysis shows that, without action, both scenarios present financial 
risks to Unilever by 2030, predominantly due to increased costs. However, 
while there are financial risks which would need to be managed, we would 
not have to materially change our business model. The most significant 
impacts of both scenarios are on our supply chain where costs of raw 
materials and packaging rise, due to carbon pricing and rapid shift to 

40

Unilever Annual Report and Accounts 2019 
sustainable agriculture in a 2°C scenario and due to chronic water stress 
and extreme weather in a 4°C scenario. The impacts on sales and our own 
manufacturing operations are relatively small.

We have therefore developed and piloted an approach to assess the 
impact of climate change on our key commodities, including soy and 
black tea. 

Assessing the impact on soybean oil 

We selected soy based on its importance to Unilever (large purchased 
volume), it being a high-profile crop in the countries where it is grown and 
the availability of good historical price data and suitable climate models.

We developed a methodology which combined forecasting future 
yields and quantifying the impact on commodity prices of soybean oil. 
The forecasting of future yields was performed using a combination of 
crop specific and climate change models. The price model used a range 
of supply and demand drivers to determine the impact of changes 
in yield from direct risks of climate change, isolating other factors 
such as acreage and technology on price. Three modelling steps were 
performed:
• 

 Yield estimation: We analysed multiple crop and climate models to 
provide a forecast range of expected yields in key growing regions.
 Price relationship: An econometric model was developed, based 
on an analysis of the soybean oil market and historical trends, to 
estimate the impact of climate-induced yield changes on future 
prices. This model considered the importance of co-products e.g. 
soybean meal, substitution potential e.g. with sunflower oil and 
industrial uses of soybean oil, as well as the impact of yield on price.
 Impact estimation: Future yields and price impacts were then 
translated into an estimated financial exposure from climate change 
for our business, using our forecast procurement volumes.

• 

• 

Our pilot analysis showed that soybean yields may increase over the 2030 
and 2050-time horizon and that subsequent lower prices may then lead 
to small potential reductions in our procurement spend on soy. While 
the results may indicate a low financial risk to our business, we need to 
consider a wider range of risk factors when determining our strategic 
response. Indirect risks from climate change, such as extreme weather 
events or external policy response and adaptation could also have an 
impact but were not included in our modelling. Furthermore, these pilot 
results are specific to soy and can’t be applied to other crops. 

Assessing the impact on black tea 

We are the world’s biggest tea company and buy around 10% of the 
world’s black tea. We worked with the Potsdam Institute for Climate 
Impact Research to develop suitable crop models for black tea yield 
predictions. Our modelling considers a range of scenarios and impacts 
on crop yield and this drives variability in outcomes that we observe. This 
enabled us to assess the direct risks from climate change on black tea by 
following the same approach used for soy in 2018. We similarly sought to 
isolate the impact of yield changes on prices from other important factors 
such as acreage, farming technology, tea quality, extreme weather events 
and man-made factors such as elections, unrest and governmental policy. 

However, unlike soy, the black tea market is highly fragmented, lacks 
liquidity and does not operate as one global market. This required us to 
conduct an analysis of individual countries to identify the risks Unilever is 
exposed to in each. We selected our four key black tea sourcing countries 
for the analysis: Argentina, India, Kenya and Turkey.

The different market dynamics in each country presented separate 
challenges and risks. Each country has also been affected by different 
evolutions in acreage growth and farming technologies, which at an 
overall level, have influenced black tea production and resulted in an 
overall, global increase in tea yields over time.

Our analysis of the direct effects of climate change showed that yields for 
each country and scenario range from a predicted decrease to a predicted 
increase, indicating some exposure to risk. However, on average, yields 
are predicted to increase. This average increase in yields, however, is much 

smaller than the anticipated significant effects of acreage growth and 
improvements in farming technologies. Associated price reductions are 
expected in most scenarios over a 30-year horizon. The overall risk to Unilever 
of average, direct climate change impacts is therefore relatively low.

However, there are some specific risks to Unilever. At an individual country 
level, there is a risk of a reduction in yields in 2030 in a 2°C scenario in 
Kenya, and in 2050 in a 4°C scenario in Argentina. The plateauing of yields 
in Kenya is a specific risk to Unilever if additional acreage is not made 
available as a result of government or land use change policies, which 
consequently limits future production. There are also some small price 
risks in Kenya and Argentina. 

Our analysis also implied that the impact from climate change on average 
yields may be less significant than the impact of extreme weather events 
and man-made factors, which can affect black tea production and prices 
respectively. These events can result in much larger than average impacts 
in individual years, but the frequency and nature of these events cannot 
be accurately predicted.

The quality of black tea, excluded from our analysis, was found to have a 
larger impact on price than yields, especially in India. The expected water 
scarcity and temperature stress in 2°C and 4°C scenarios, could change the 
average black tea quality, leading to potential future price risks. The lack 
of appropriate substitutes further increases the risk profile surrounding 
tea. While the overall risk to Unilever of direct climate change impacts on 
black tea is relatively low, the country specific risks and the uncertainty 
of impacts from other significant factors will require further analysis and 
individual action plans to be defined/refined for each country. 

Managing physical risks and opportunities

Our scenarios assess the potential impact of climate change over the long 
term on key commodities. However, we also face physical climate change 
risks and opportunities in our supply chain and direct operations over the 
short and medium term – notably from the effects of extreme weather and 
water scarcity. 

Extreme weather 

Unilever’s business depends on purchasing materials, efficient and 
uninterrupted manufacturing and the timely distribution of products to 
our customers. Both the increased frequency of extreme weather events 
and changes to weather systems could cause disruption across our value 
chain. While the frequency and extent of extreme weather is hard to 
predict, we monitor changing weather patterns on a short-term basis and 
take action to mitigate any negative affects. 

Operating costs and commodity prices can be impacted by extreme 
weather caused by climate change. To mitigate this we have contingency 
plans to secure alternative key material supplies at short notice, for 
example during extreme weather events, to transfer or share production 
between manufacturing sites and to use substitute materials in our 
product formulations and recipes. Commodity price risk is actively 
managed through forward buying of traded commodities and other 
hedging mechanisms. Trends, including weather patterns, are monitored 
and modelled regularly and integrated into our forecasting process. Our 
Sustainable Agriculture Code promotes the principles of Climate Smart 
Agriculture to our suppliers and includes practices that sustainably 
increase the productivity and resilience to extreme weather. 

Extreme weather also has the potential to impact Unilever operations 
and assets, including our inventory of products as well as owned property 
which could suffer physical damage or loss. We use sustainable building 
standards such as BREEAM or LEED for new developments to future 
proof our assets and reduce obsolescence. For instance, our newly 
opened Foods Innovation Centre in the Netherlands attained BREEAM 
outstanding, meaning it met stringent climate adaptation measures.

41

Strategic ReportUnilever Annual Report and Accounts 2019Our risks continued

Water stress 

introduction of carbon taxes or zero net deforestation policies. 

Household water scarcity caused by climate change is another physical 
risk, which is exacerbated by population growth and urbanisation. During 
periods of drought consumers may reduce their use of certain products 
including laundry detergents, shampoos and conditioners, and toilet 
cleaners as they are unable to access water to use them or experience 
declining water quality which limits their enjoyment and/or efficacy. While 
the overall impact of water stress on our sales, from both policy and 
physical impacts, was not found to be significant in our scenario analysis 
at a global level within the 2030 time horizon evaluated, the impacts we 
see in the short term tend to be more local. 

We are investing in new products and formulations that work just as well with 
less water, poor quality water or no water, with a particular focus on household 
cleaning, skin cleansing, oral and hair care. Many of our Beauty & Personal 
Care and Home Care products now have fast-rinse technology as standard, 
using less water or low temperature washing. We have also developed dry 
shampoos (e.g. TRESemmé) and ‘leave in’ conditioners (e.g. Dove). 

Managing transition risks and opportunities

The transition to a low-carbon economy presents a number of risks, but 
also opportunities for Unilever over the short and medium term – notably 
from changing consumer preferences and future policy and regulation. 

Changing consumer preferences

Unilever’s growth and profitability is determined by our portfolio, 
geographical and channel presence and how these evolve over time 
in response to consumer demand. Failure to pre-empt or respond to 
changing consumer preferences could impact our growth. 

We're developing our product portfolio to offer products with a lower 
carbon footprint. For example, we have been shifting our Home Care 
laundry portfolio towards concentrated liquid laundry detergent formats 
for a number of years. Brands such as Persil, Omo and Surf Small & Mighty 
and Seventh Generation’s EasyDose enable people to wash their clothes 
at lower temperatures, reducing GHG emissions by up to 50% per load. 
Concentrated detergents also mean that we can fit doses for more washes 
into smaller bottles, reducing the water used at manufacturing facilities 
and hence the emissions associated with transportation and packaging. 

The next portfolio shift, in line with changing consumer preference, will 
future proof our Home Care brands to ensure they continue to deliver 
superior cleaning, while being kinder to the environment. This will include, 
for example, using a new generation of ingredients which deliver superior 
performance at lower dosage resulting in GHG savings. 

Consumers in a number of markets are increasingly adopting plant-
based diets which have a lower GHG footprint than meat-based diets. 
According to our Lifecycle Analysis, our GHG emissions from animal-based 
agriculture (including fats and proteins), is relatively low, accounting 
for around 7.5% of our Foods & Refreshment GHG footprint, and 2.5% 
of Unilever’s total GHG footprint. A recent FAIRR report also noted 
that Unilever had the lowest exposure to GHG emissions from animal 
agriculture in the sector. It also identified us as the best prepared food 
company for the plant-based boom. We have a range of vegan and 
vegetarian variants and continue to actively promote vegetarian and 
vegan recipes (see page 14). 

To capitalise on the future revenue opportunities, our M&A strategy aims 
to acquire new businesses which serve specific consumer segments 
such as sustainability conscious consumers. A number of our recent 
acquisitions, including Pukka Herbs, Sundial, Mae Terra, Seventh 
Generation, and OLLY Nutrition, are recognised as B Corps – meaning they 
have met stringent environmental and social criteria as laid out in the B 
Corp impact assessment. For example, Seventh Generation advocates for 
renewable energy and is taking action to decarbonise its own business 
and Pukka Herbs has its own science-based zero carbon goal. 

Future policy and regulation 

Current and emerging laws and regulations have the potential to impact 
financial performance as governments may take action, such as the 

42

Our business is heavily dependent on forests for key commodities. We’re 
one of the largest end-users of palm oil in the FMCG sector and we also 
buy other commodities associated with a risk of deforestation, including 
soy and paper and board. In 2010, together with other organisations in 
our industry, we committed to achieving zero net deforestation associated 
with four commodities (palm oil, soy, paper and board and beef) by 2020. 
Despite our efforts over the past decade, commodity-driven deforestation 
remains a serious challenge in many parts of the world. We’re taking a 
number of steps to eliminate deforestation from agricultural commodity 
supply chains. Firstly, we are transforming our own supply chains by 
making sure the palm oil, soy, paper and board, and tea we buy is both 
traceable and certified as sustainable. Secondly, we are working with 
governments and other partners to ensure that deforestation gets the 
political attention and financial resources it needs. In particular, we are 
focused on helping reduce deforestation in key regions of South-East Asia, 
South America, and West and Central Africa. We’re also using our networks 
and relationships to help tropical forest countries access large-scale, 
performance-based payments for emissions reductions from forests.

We consider the impact of possible future mandatory carbon pricing in 
key countries which could result in increases in both manufacturing costs 
and the costs of raw materials such as ingredients and packaging. To 
mitigate this, in 2016, we implemented an internal price on carbon as 
part of the business case appraisal for large capital expenditure projects. 
This did not change behaviour as we expected since energy costs – and 
therefore carbon costs – were largely immaterial to the capital costs 
over the assessed period. As a result we took the decision to end this 
shadow carbon pricing approach and instead applied a novel approach 
of internally taxing the notional capital expenditure budgets of our three 
divisions based on the emissions from the prior year, to raise a clean-tech 
fund. So far, over €120 million has been allocated to this fund for energy, 
waste and water saving projects. Since January 2018 our internal price of 
carbon for this fund has been €40 per tonne.

Our climate targets are one of the ways we mitigate the risk of future 
policy and regulation. In 2019, we announced that our factories, offices, 
R&D facilities, data centres, warehouses and distribution centres across 
five continents are now powered by 100% renewable grid electricity. 

Metrics and targets 
We have been measuring and reporting on our energy and water 
consumption and carbon emissions since 1995. The USLP includes 
a number of stretching targets which relate to climate risks and 
opportunities across our value chain. Performance against key targets can 
be found on page 22 with commentary on page 18 and 19. Our website 
contains detailed commentary on our USLP targets as well as actions 
we are taking to achieve them. Two of our GHG reduction targets are 
recognised as science-based:
• 

 Halve the greenhouse gas impact of our products across the lifecycle 
by 2030 (this is aligned with our USLP full value chain target and 
covers all the phases across the lifecycle of our products: ingredients/
raw materials, manufacturing, distribution, retail, packaging, 
consumer use and disposal).
 Reduce scope 1 and 2 greenhouse gas emissions by 100% from our 
own operations by 2030 (this is aligned with our ambition to become 
carbon positive in our manufacturing, where the majority of our 
scope 1 and 2 emissions occur).

• 

We’ve created a detailed plan to annually assess the feasibility for Unilever 
to reach our target to halve the greenhouse gas impact of our products 
across the lifecycle by 2030, taking both external transitions towards a 
low-carbon economy as well as the latest available data and assumptions 
about our GHG footprint into account. See page 22 for our latest progress 
against these targets and page 19 for commentary. Our ability to meet our 
climate-related targets partly depends on changes in the energy markets 
worldwide, such as the rate of installation of renewable electricity in many 
countries and the availability of purchase power agreements. We are also 
dependent on countries implementing their Paris commitments and in 

Unilever Annual Report and Accounts 2019(f) 

 We use a combination of external lifecycle inventory databases (secondary data) 
and supplier specific data (primary data eg for surfactants, perfumes and some 
of food ingredients) to measure the GHG emissions of purchased ingredients and 
packaging materials used in the production of our products.

(g)   Downstream distribution is calculated using average distances and modes of 

transport derived from data collected from our distribution network and logistic 
providers.

Streamlined Energy and Carbon Reporting 

We have decided to voluntarily comply with the UK government’s 
Streamlined Energy and Carbon Reporting (SECR) policy a year early. 
The table below represents Unilever’s energy use and associated GHG 
emissions from electricity and fuel in the UK for the 2018 and 2019 
reporting years (1 October to 30 September), with scope calculations 
aligned to the Greenhouse Gas Protocol. The scope of this data includes 8 
manufacturing sites and 11 non-manufacturing sites based in the UK. The 
UK accounts for 5% of our global total Scope 1 and 2 emissions, outlined in 
our mandatory GHG reporting also on this page.

raising the ambition of those commitments. We need policy and regulation 
which drive decarbonisation at scale, reducing costs, increasing speed and 
making the 'well below' 2 degree scenario more likely. We have a role to 
play to help shape the policy and regulation required and we are working 
collaboratively with partners, suppliers and other organisations to achieve 
our ambition including with organisations such as We Mean Business 
coalition, the United Nations Global Compact, the World Economic Forum 
and the World Business Council for Sustainable Development. 

GHG emissions by activity

In line with the Large and Medium sized Companies and Groups 
(Accounts and Reports) Regulations 2008 as amended by the Companies 
Act 2006 (Strategic Report and Directors’ Report) Regulations 2013 
our GHG emissions are set out below. Each year PwC assure selected 
manufacturing environmental metrics including carbon emissions from 
energy use and energy use per tonne of production. In 2019 PwC also 
assured the GHG impact of our products across the lifecycle. The GHG data 
below relates to emissions during the 12-month period from 1 October to 
30 September. This period is different from the Strategic Report, Directors' 
Report and Financial Statements which are calendar year.

Manufacturing (scope 1 and 2)(a)

Scope 1 (tonnes CO2)

Scope 2 (tonnes CO2)(b)

Total Scope 1 & 2 (tonnes CO2)(b)

Intensity ratio (kg CO2 per tonne  
 of production)(c)

UK operations

Biogas (MWh)

Natural gas (MWh)

2019

2018

LPG (MWh)

607,829 

361,669

969,498

Fuel oils (MWh)

711,875

Coal (MWh)

726,167

Electricity (MWh)

1,438,042

Heat and steam (MWh)

Total energy (MWh)(a) 

50.76

70.46

2019

17,045

238,081

866

580

0

195,796

212,482

408,280

48,178

702

2018

15,958

278,849

1,513

648

0

196,965

272,985

469,950

56,533

3,067

Total energy (MWh)

6,648,048

7,196,599

Non-manufacturing (scope 1 and 2)(a) (d)

Scope 1 (tonnes CO2)

Scope 2 (tonnes CO2)(b)

Total Scope 1 & 2 (tonnes CO2)(b)

Total energy (MWh)

Upstream and downstream of 
Unilever operations (scope 3)

18,843 

48,490

67,333

462,670

20,052

100,924

120,976

499,446

Total scope 3 (tonnes CO2e)

58,558,031

59,250,469

Top 3 scope 3 by emission source:
Consumer use (tonnes CO2e)(e)
Ingredients and packaging use  
(tonnes CO2e)(f)
Distribution and retail use  
(tonnes CO2e)(g)

39,730,116

39,895,946

14,448,186

14,985,897

Total Scope 1 emissions (tonnes CO2e)

Total Scope 2 emissions (tonnes CO2e)(b)

(a)   Fleet and associated diesel use excluded. Transportation is operated by a  

third party and accounted for under Scope 3.

(b)   Carbon emission factors for grid electricity calculated according to the ‘market- 

based method’ 

For further information on energy efficiency measures taken to reduce our carbon 
emissions, please see page 19.

Further climate change disclosures 
This Annual Report and Accounts contains additional disclosures on our 
climate change risks and opportunities:
•  Governance: page 40
•  Strategy: pages 19 and 40 to 42
•  Risk management: pages 40 to 42
• 

 Metrics and targets: pages 22 and 42

4,379,729

4,368,626

Our website contains disclosures on our greenhouse gas targets.

  www.unilever.com/sustainable-living/our-sustainable-living- report-hub

Our CDP Climate submission contains extensive disclosure on our climate 
risks, opportunities, impacts and mitigating actions.

  www.unilever.com/sustainable-living/our-approach-to-reporting/cdp-index

(a)   For Scope 1 and 2 we report our CO2 emissions only but not other GHG emissions as 
these are considered to be not material. For Scope 3 we report our GHG emissions 
(eg CO2, CH4, N2O) in terms of CO2 equivalents. Carbon emission factors are used to 
convert energy used in our operations to emissions of CO2. Carbon emission factors 
for fuels are provided by the Intergovernmental Panel on Climate Change (IPCC). 
We report our emissions with reference to the latest Greenhouse Gas Protocol 
Corporate Accounting and Reporting Standard (GHG Protocol). 

(c) 

(b)   Carbon emission factors for grid electricity calculated according to the ‘market- 
based method’ are supplier-specific emissions factors reflecting contractual 
arrangements with electricity suppliers. Where supplier-specific emissions factors 
are not available, carbon emissions factors reflect the country where each 
operation is located and are provided by the International Energy Agency (IEA).
 For manufacturing we have selected an intensity ratio based on production. This 
aligns with our long-standing reporting of manufacturing performance. 
Emissions from the combustion of biogenic fuels (biomass, fuel crops etc) 
within our operations are reported separately to other Scope 1 and 2 emissions, 
as recommended by the GHG Protocol, and excluded from our intensity ratio 
calculation. The data also excludes Scope 3 emissions (including consumer use of 
our products) which we report as part of our Unilever Sustainable Living Plan.
(d)    Includes operations, distribution facilities, research laboratories, marketing and 

(e) 

sales offices (excludes warehouses and administration offices).
 We measure the full GHG footprint of our product portfolio and annual sales 
using an LCA method compliant with the ISO 14040 standard. We measure the 
consumer use phase using a combination of primary habits data and on pack 
recommendations of use combined with lifecycle inventory data. We measure a 
representative sample of products across 14 countries which account for around 
60-70% of our annual sales volume.

43

Strategic ReportUnilever Annual Report and Accounts 2019 
 
 
Our risks continued

In focus: Plastic packaging

Changing consumer preferences 

As a packaged goods company, we are a significant user of plastic 
packaging for our products. We believe that plastic has a place in the 
economy but not in the environment. We want to help build a circular 
economy in which we not only use less plastic, but also ensure the plastic 
we do use can be reused, recycled or composted. 

In this Annual Report and Accounts, we have integrated plastic packaging 
disclosures throughout the Strategic Report narrative. We have also 
summarised the key risks and opportunities arising from plastic packaging 
in this section of the report. We hope that this will raise the standard of 
reporting on plastic packaging across the industry. 

Governance 
The Boards take overall accountability for the management of all risks 
and opportunities, including plastic packaging (see page 33). Our 
Chief Executive and Executive Board member, Alan Jope, is ultimately 
responsible for oversight of our plastic packaging agenda. He is supported 
by the ULE, including our Chief R&D Officer, Richard Slater, who is 
responsible for driving the plastic strategy, and Divisional Presidents who 
lead the plastics agenda within their respective Divisions. The ULE meet 
monthly to discuss key strategic matters, including plastic packaging. In 
July, the ULE reviewed the key issues on plastics, renewed our commitment 
to our existing goals and fully endorsed our new 2025 plastic targets.

The Sustainable Packaging Committee steers our strategy and targets 
on sustainable packaging by understanding stakeholder concerns and 
bringing in new technologies and partnerships. The Committee meets 
four times a year, is chaired by our Chief R&D Officer, Richard Slater, and 
includes senior leaders and plastic packaging specialists from across our 
Divisions, Markets and Functions. 

Plastic packaging is a key part of our sustainability programme. Remuneration 
linked to achievement of sustainability targets is a key part of our governance. 
For management employees – up to and including the ULE – incentives include 
fixed pay, a bonus as a percentage of fixed pay and a long-term management 
co-investment plan (MCIP) linked to financial and sustainability performance. 
The Sustainability Progress Index accounts for 25% of the total MCIP award 
and next year will include consideration of progress against one of our plastic 
targets to increase the recycled plastic content in our packaging. See pages 
60 to 77 for more on MCIP including the role of the Board’s Remuneration 
Committee and Corporate Responsibility Committee in determining the MCIP 
award each year. 

Strategy and risk management 
Plastic has been identified as a principal risk for the company which 
has the potential to impact our business in the short, medium and long 
term. The process for assessing and identifying plastic packaging risk 
is the same for all principal risks and is described on page 36. For each 
of our principal risks we have a risk management framework detailing 
the controls we have in place and who is responsible for managing both 
the overall risk and the individual controls mitigating it. We monitor risks 
throughout the year to identify changes in the risk profile. 

We have taken decisive action to mitigate the risks and capitalise on 
the opportunities. In 2017, we were the first company in our industry 
to commit to ensuring that 100% of our plastic packaging is reusable, 
recyclable or compostable by 2025. In 2019, we announced two new 
goals to complement the 2017 commitment: 

• 

 Halve our use of virgin plastic, by reducing our absolute use of plastic 
packaging by more than 100,000 tonnes and accelerating use of 
recycled plastic.

•  Help collect and process more plastic packaging than we sell.

We also restated our commitment to use at least 25% recycled plastic in 
our packaging by 2025. 

There has been a significant rise in consumer concern regarding plastic 
packaging over the last few years. Concern is not universal and takes 
on different dimensions in different countries depending on the media 
coverage and government focus. A recent study by Kantar/GfK found that 
plastic waste is the second biggest concern globally among consumers, 
behind climate change. The survey also found it was a top concern among 
consumers in Eastern Europe and Asia and second in Western Europe. 

More recycling on its own will not solve the issue of plastic packaging in 
the environment. It is therefore imperative to address plastic waste at the 
source. There is a risk that some consumers will stop buying our products 
if we do not find ways to reduce our use of plastic packaging and increase 
the amount that is recyclable or reusable. Equally, for companies that 
are proactive, there is a significant opportunity to attract consumers who 
want to buy consumer goods products in packaging solutions which use 
less virgin plastic and are recyclable or reusable. 

Our strategy to pre-empt changing consumer preferences is organised 
around our 'less, better, no plastic' framework. 

Less plastic

We know consumers expect us, first and foremost, to reduce our reliance on 
plastic packaging. That’s why we committed to reducing our use of virgin 
plastic in our packaging by 50% by 2025, to no more than 350,000 tonnes. 
We plan to deliver this firstly by eliminating over 100,000 tonnes of plastic 
from our packaging by accelerating multiple-use packs and reusable, 
refillable, and no plastic product innovations. We will deliver the remainder 
by increasing our use of recycled materials, helping keep plastic in the 
economy and out of the environment by giving plastic a value to ensure it 
can be collected and processed (see also ‘collecting plastic’ below). 

As part of this commitment we aim to avoid unintended consequences 
when we introduce alternative materials, ensuring limited impact on 
the environment, including on GHG emissions. We apply a lifecycle 
assessment approach to inform decisions when shifting to alternative 
materials in our reuse models.

We are exploring new ways of packaging and delivering products - 
including concentrates, such as our new Cif Eco-refill which eliminates 
75% of plastic, and new refill stations for shampoo and laundry detergent 
rolled out across shops, universities and mobile vending in South East 
Asia. See page 14 to 15 and 19 for more examples of brands that are 
reducing plastic. Our reduction commitment also encompasses sachets. 
We are investing in alternative solutions to plastic sachets including 
paper-based alternatives and refills, such as our Philippines Hair Refillery 
and our Love Beauty and Planet Refillery in Vietnam. 

Better plastic 

Our original 2017 target to ensure 100% of our packaging is reusable, 
recyclable, compostable plastic by 2025, as well as our recycled plastic 
commitment, both remain a very important part of our approach to ‘better 
plastic’ and we are already making progress on this commitment across 
our Divisions and brands. 

Our use of recycled plastic has increased significantly in the last year as we 
have stepped up our purchasing of recycled plastic – and we expect this 
to increase in the coming years. Dove, for instance has recently committed 
to launch new 100% recycled plastic bottles where technically feasible, in 
North America and Europe by the end of 2019, across all ranges (Dove, Dove 
Men+Care, and Baby Dove). It is also exploring alternative materials and 
new packaging formats.

Better plastic has led to pioneering innovations such as the new 
detectable pigment being used by Axe (Lynx) and TRESemmé , which 
makes black plastic recyclable in most markets, as it can now be seen and 
sorted by recycling plant scanners. In 2018 we announced a partnership 
with start-up company Ioniqa and the largest global producer of PET resin 
Indorama Ventures to pioneer a new technology which converts PET waste 
back into virgin grade material for use in food packaging.

44

Unilever Annual Report and Accounts 2019No plastic

Human rights risks

We are experimenting with new formats that use alternative materials or 
have no packaging at all. We have already brought to the market innovations 
including shampoo bars, refillable toothpaste tablets, cardboard deodorant 
sticks and bamboo toothbrushes. Our partnership with TerraCycle on 
the Loop platform is exploring new models of delivering and collecting 
reusable products from consumers’ homes. Premium skincare brand REN 
Clean Skincare, Hellmann’s, Love Beauty and Planet, Love Home and Planet 
and Seventh Generation are trialling new reusable packaging made from 
aluminium and glass. Dove, Rexona and AXE will also test a premium, 
refillable deodorant stick called minim™ made from stainless steel.

Policy and regulatory risks

There is a growing focus from governments on plastic and the potential for 
regulatory and tax measures in a number of markets where we operate. In 
the EU for example, member countries have agreed to the Plastics Strategy 
set out by the European Commission, which requires that all plastic waste 
will be recyclable by 2030. This incorporates the Single-Use Plastics Directive 
which includes measures to reduce consumption of food containers and 
beverage cups made of plastic and specific marking and labelling of certain 
products. The actions described under ‘market risks and opportunities’ are 
in part a mitigation strategy to pre-empt plastic restrictions and regulation. 

Policy developments in the area of Extended Producer Responsibility 
(EPR) are also likely to become more common. We are supportive of EPR 
regulations which reflect the unique waste management requirements 
of the market. In developing markets, we are working with governments 
and other stakeholders to support the development of collection and 
reprocessing infrastructure before a formal EPR system is designed and 
adopted. In addition, we support the implementation of comprehensive 
waste management legislation to build a more effective and efficient 
waste infrastructure. 

Improving waste infrastructure 

We are aware that there are potential human rights issues in emerging 
markets which do not have formalised waste management infrastructure. 
Informal waste collection (waste pickers) and recycling is a common 
way to earn an income and a livelihood. Our responsible sourcing policy 
contains clear guidance on twelve fundamental principles such as the 
protection of workers’ health and safety, employing a permitted workforce 
(age/freedom of movement etc) and fair wages. We have refused to work 
with waste management companies based on a lack of assurances on 
human rights, child labour and working conditions. We are developing 
global standards on ‘formalising’ the informal sector and legitimising 
waste pickers.

Metrics and targets 
We have been measuring and reporting on our manufacturing waste since 
1995. Our website contains detailed commentary on our plastic packaging 
targets as well as actions we are taking to achieve them.

To date we still lack the complete data set necessary to accurately 
measure our actual performance in accordance with our basis of 
preparation which outlines our measurement methodology, but are on 
track to build the required robust and granular reporting systems during 
2020.

For the reporting period July 2018 to June 2019, we have accurate data 
for around 70% of our sales volume from products with plastic packaging 
and through extrapolation estimate that more than 50% of our plastic 
packaging was reusable, recyclable or compostable. In 2019 we estimate 
around 5% (35,000 tonnes) of our total plastic footprint was recycled 
plastic – a significant increase on our 2018 use of recycled plastic. Our use 
of recycled plastic will continue to increase in the coming years as we work 
towards our 25% by 2025 goal. We intend to provide an interim update 
next year.  

Over the last five years Unilever has collaborated with many partners 
to collect plastic packaging, including the United Nations Development 
Programme, to help segregate, collect and recycle packaging across 
India. In addition, we have helped to establish almost 3,000 waste banks 
in Indonesia, offering more than 400,000 people the opportunity to recycle 
their waste. In Brazil, we have a long-running partnership with retailer 
Grupo Pão de Açúcar to help collect waste through drop-off stations.

Further waste and packaging disclosures 

This Annual Report and Accounts contains additional disclosures on our 
plastic packaging risks and opportunities:
•  Governance: page 44
•  Strategy: pages 19 and 44 to 45
•  Risk management: pages 44 to 45
•  Metrics and targets: pages 22 and 45

Our website contains disclosures on our waste and packaging targets.

  www.unilever.com/sustainable-living/our-sustainable-living- report-hub

In 2019 we introduced a new target to invest and partner to collect and 
process more plastic packaging than we sell by 2025 to mitigate any 
potential future regulatory costs associated with EPR. This requires us to 
help collect and process around 600,000 tonnes of plastic annually by 
2025. We will deliver this commitment by: investing and partnering with 
others to improve waste management infrastructure; purchasing and 
using recycled plastics in our packaging; and participating in extended 
producer responsibility schemes where we directly pay for the collection of 
our packaging. 

Advocacy to drive systems change 

Across all our plastic targets, we need to continue our advocacy, 
partnerships and policy approach to drive system-wide change. For 
example, it is important that we unlock regulatory barriers for PCR use. It 
is also imperative that there is a favourable policy environment to support 
sustainable financing for collection as well as financial incentives for the 
right behaviours. 

45

Strategic ReportUnilever Annual Report and Accounts 2019Non-financial information statement 

In accordance with sections 414CA and 414CB of the Companies Act 2006 which outline requirements for non-financial reporting, the table below is 
intended to provide our stakeholders with the content they need to understand our development, performance, position and the impact of our activities 
with regards to specified non-financial matters. Further information on these matters can be found in our online Sustainable Living Report and Human 
Rights Report, as well as policy documents contained on our website. 

Non-financial matter and relevant sections 
of Annual Report 

Annual Report page reference 

Environmental matters

Relevant sections of Annual Report & Accounts: 
•  Tackling climate change
•  Rethinking plastic
•  Protecting nature through sustainable sourcing
•  Pushing for systems change
•  In focus: Climate change 
•  In focus: Plastic packaging

Social and community matters

Relevant sections of Annual Report & Accounts: 
•  Better health and wellbeing
•  Enhancing livelihoods
•  Safety and wellbeing

Employee matters

Relevant sections of Annual Report & Accounts: 
•  The changing world of work
•  Reshaping how we work
•  Safety and wellbeing
•  Evolving our culture

Human rights matters

Relevant sections of Annual Report & Accounts: 
•  Evolving our culture
•  Enhancing livelihoods

Anti-corruption and bribery matters

Relevant section of Annual Report & Accounts: 
•  Acting with integrity

•  Policy: Pages 19 and 40 to 45 
•  Position and performance: Pages 19, 22 and 42 to 45 
•  Risk: Page 36  
•  Impact: Pages 19 and 40 to 45 

•  Policy: Pages 16 to18 
•  Position and performance: Pages 16 and 22
•  Risk: Page 37
•  Impact: Pages 16 to18 

•  Policy: Pages 16 to 17 
•  Position and performance: Pages 16 to 17 and 22 
•  Risk: Page 37 
•  Impact: Pages 16 to17 

•  Policy: Pages 16 to 18 
•  Position and performance: Pages 16 to 18 and 22 
•  Risk: Pages 37 and 39 
•  Impact: Pages 16 to 18 

•  Policy: Page 16 
•  Position and performance: Page 16 
•  Risk: Pages 37 and 39 
•  Impact: Page 16 

46

Unilever Annual Report and Accounts 2019Corporate Governance

Unilever’s structure
Since its formation in 1930, the Unilever Group 
has operated as nearly as practicable as a 
single economic entity. This is achieved by 
special provisions in the Articles of Association 
of NV and PLC, together with a series of 
agreements between NV and PLC which are 
together known as the Foundation Agreements 
(described below). These agreements enable 
Unilever to achieve unity of management, 
operations, shareholders’ rights, purpose and 
mission and can be found on our website. 

The Equalisation Agreement makes the 
economic position of the shareholders of NV 
and PLC, as far as possible, the same as if 
they held shares in a single company and also 
regulates the mutual rights of the shareholders 
of NV and PLC. Under this agreement, NV and 
PLC must adopt the same financial periods and 
accounting policies. 

The Deed of Mutual Covenants provides that 
NV and PLC and their respective subsidiary 
companies shall co-operate in every way for the 
purpose of maintaining a common operating 
policy. They shall exchange all relevant 
information about their respective businesses 
– the intention being to create and maintain a 
common operating platform for the Unilever 
Group throughout the world. This Deed also 
contains provisions for the allocation of assets 
within the Unilever Group. 

Under the Agreement for Mutual Guarantees 
of Borrowing between NV and PLC, each 
company will, if asked by the other, guarantee 
the borrowings of the other and the other’s 
subsidiaries. These arrangements are used, 
as a matter of financial policy, for certain 
significant borrowings. They enable lenders to 
rely on our combined financial strength. The 
borrowing power of NV is not limited by NV’s 
Articles of Association. PLC Directors have the 
power to borrow on behalf of PLC up to three 
times the PLC proportion of the adjusted capital 
and reserves of the Unilever Group, as defined 
in PLC’s Articles of Association, without the 
approval of shareholders (by way of an ordinary 
resolution).

Each NV ordinary share represents the same 
underlying economic interest in the Unilever 
Group as each PLC ordinary share. However, 
NV and PLC remain separate legal entities 
with different shareholder constituencies and 
separate stock exchange listings. Shareholders 
cannot convert or exchange the shares of one 
for the shares of the other. 

Under the European Takeover Directive as 
implemented in the Netherlands and the UK, 
the UK Companies Act 2006 and rules of the US 
Securities and Exchange Commission, Unilever 
is required to provide information on contracts 
and other arrangements essential or material to 
the business of the Unilever Group. Other than 
the Foundation Agreements referred to above 
we believe we do not have any such contracts  
or arrangements. 

Articles of association 
NV’s Articles of Association contain, among 
other things, the objects clause, which sets out 
the scope of activities that NV is authorised 
to undertake. They are drafted to give a wide 
scope and provide that the primary objectives 
are: to carry on business as a holding company, 
to manage any companies in which it has an 
interest and to operate and carry into effect the 
Equalisation Agreement. At the 2010 PLC AGM, 
the shareholders agreed that the objects clause 
be removed from PLC’s Articles of Association so 
that there are no restrictions on its objects. 

Allocation of profits 

Under NV’s Articles of Association, available 
profits after reserves have been provided for 
by virtue of law, the Equalisation Agreement or 
deemed necessary by the Board, are paid first 
at a rate of 6% and 7% per year to 6% and 7% 
cumulative preference shareholders respectively 
when such shares are issued*. The remaining 
profits are paid to ordinary shareholders 
in proportion to the nominal value of their 
holdings. 

Distributable profits of PLC are paid first at the 
rate of 5% per year on the paid-up nominal 
capital of 31/9p of the ordinary shares, secondly 
at a rate of 5% per year on the paid-up nominal 
capital of 31/9p of the ordinary shares and 
then at the rate of 6% per year on the paid-
up nominal capital of the deferred stock 
of £100,000. The surplus is paid by way of a 
dividend on the ordinary shares. 

Lapse of distributions 

The right to cash and the proceeds of share 
distributions by NV lapses five and 20 years, 
respectively, after the first day the distribution 
was obtainable. Unclaimed amounts revert to 
NV. Any PLC dividend unclaimed after 12 years 
from the date of the declaration of the dividend 
reverts to PLC. 

Redemption provisions and  
capital call 

Under Dutch law, NV may only redeem 
treasury shares or shares whose terms permit 
redemption. Outstanding PLC ordinary shares 
and deferred shares cannot be redeemed. NV 
and PLC may make capital calls on money 
unpaid on shares and not payable on a fixed 
date. NV and PLC only issue fully paid shares. 

Modification of rights 

Modifications to NV’s or PLC’s Articles of 
Association must be approved by a general 
meeting of shareholders. Any modification of 
the NV Articles of Association that prejudices 
the rights of 6% or 7% cumulative preference 
shareholders* of NV must be approved by 
three-quarters of votes cast (excluding treasury 
shares) at a meeting of affected holders. 

Modifications that prejudicially affect the rights 
and privileges of a class of PLC shareholders 
require the written consent of three-quarters of 
the affected holders (excluding treasury shares) 
or a special resolution passed at a general 
meeting of the class at which at least two 
persons holding or representing at least one 
third of the paid-up capital (excluding treasury 
shares) must be present. Every shareholder is 

entitled to one vote per share held on a poll 
and may demand a poll vote. At any adjourned 
general meeting, present affected class holders 
may establish a quorum.

*  On 31 December 2019, no 6% or 7% cumulative 

preference shares were issued.

Indemnification

The terms of NV Directors’ indemnification are 
provided for in NV’s Articles of Association. The 
power to indemnify PLC Directors is provided 
for in PLC’s Articles of Association and deeds 
of indemnity have been agreed with all PLC 
Directors. Third-party directors’ and officers’ 
liability insurance was in place for all Unilever 
Directors throughout 2019 and is currently in 
force.

In addition, PLC provides indemnities (including, 
where applicable, a qualifying pension 
scheme indemnity provision) to the Directors 
of three subsidiaries each of which acts, or 
acted as trustee of a Unilever UK pension fund. 
Appropriate trustee liability insurance is also in 
place.

The Governance  
of Unilever
A comprehensive description of Unilever's 
corporate governance arrangements, including 
further details on the structure of the Unilever 
Group, is set out in 'The Governance of Unilever'. 
It further details the roles and responsibilities 
of the Chairman, Senior Independent Director/
Vice-Chairman, CEO, CFO and other corporate 
officers and how our Boards effectively operate 
as one board, govern themselves and delegate 
their authorities. 

The Governance of Unilever also describes 
the Foundation Agreements, Directors’ 
appointment, tenure, induction and training, 
Directors’ ability to seek independent advice 
at Unilever’s expense and details about Board 
and Management Committees (including the 
Disclosure Committee).

 www.unilever.com/investor-relations/agm-
and-corporate-governance/our-corporate-
governance/

Boards
The Boards of NV and PLC have ultimate 
responsibility for the management, general 
affairs, direction, culture, performance 
and long-term success of our business as a 
whole. The Boards are one-tier boards, the 
same people are on both Boards and the 
responsibility of the Directors is collective, taking 
into account their respective roles as Executive 
Directors and Non-Executive Directors. The 
majority of the Directors are Non-Executive 
Directors who essentially have a supervisory 
role, providing constructive challenges, strategic 
guidance and specialist advice. In the normal 
course Unilever has two Executive Directors, 
the Chief Executive Officer (CEO) and the Chief 
Financial Officer (CFO). On 1 January 2019, Alan 
Jope, was appointed as CEO. He was appointed 
as an Executive Director at the 2019 AGMs. 
Consequently, between 1 January 2019 and 
the AGMs in May 2019 Unilever only had one 
Executive Director. 

A list of our current Directors can be found on 
page 49.

47

Governance ReportUnilever Annual Report and Accounts 2019 
Corporate Governance continued

Board committees
The Boards have established four Board 
Committees: the Audit Committee, the 
Compensation Committee, the Corporate 
Responsibility Committee and the Nominating 
and Corporate Governance Committee. The 
terms of reference of these Committees can be 
found on our website and the reports of each 
Committee, including attendance at meetings 
in 2019, can be found on pages 54 to 77.

 www.unilever.com/investor-relations/agm-
and-corporate-governance/board-and-
management-committees/

Board meetings
A minimum of five face-to-face meetings are 
planned throughout the calendar year to 
consider important corporate events and actions, 
for example, the half-year and full-year results 
announcements; the development and approval 
of our strategy; oversight of the performance 
of the business; review of the risk framework; 
authorisation of major transactions; declaration 
of dividends; review of the financial plan; 
succession planning; review of the functioning 
of the Boards and their Committees; culture; 
workforce engagement; and review of corporate 
responsibility. Other ad hoc Board meetings are 
convened to discuss strategic, transactional 
and governance matters that arise. In 2019 
the Boards met physically in January, March, 
April, July, October and November. Meetings 
of the Boards may be held either in London 
or in Rotterdam or such other locations as the 
Boards think fit, with one or two off-site Board 
meetings a year. The Chairman leads the Boards 
and is responsible for its overall effectiveness in 
directing the Unilever Group. The Chairman sets 
the Boards’ agenda, ensures the Directors receive 
accurate, timely and clear information, promotes 
and facilitates constructive relationships and 
effective contribution of all the Executive and 
Non-Executive Directors, and promotes a culture 
of openess and debate.

The Non-Executive Directors usually meet as a 
group, without the Executive Directors present, 
when there is a face-to-face Board meeting. In 
2019 they met five times. The Chairman, or in his 
absence the Senior Independent Director/Vice-
Chairman, chairs such meetings.

The table showing the attendance of current 
Directors at Board meetings in 2019 can be found 
on page 49. If Directors are unable to attend 
a Board meeting they have the opportunity 
beforehand to discuss any agenda items with the 
Chairman. Mary Ma attended three out of four 
Board meetings during 2019.

Board evaluation
Each year the Boards formally assess their own 
performance, including with respect to their 
composition, diversity and how effectively their 
members work together, with the aim of helping 
to improve the effectiveness of both the Boards 
and the Committees. At least once every three 
years an independent third party facilitates the 
evaluation. As the last external evaluation was 
performed in 2017, the Boards agreed to an 
external evaluation at the end of 2019 rolling 
over into 2020. In November 2019 No. 4, an 
independent third-party consultant, facilitated 
such evaluation. The evaluation consisted of 
individual interviews with the Directors followed 
by a Board discussion in January 2020, covering 
both the outcome of the evaluation and the 
proposed actions to enhance the effectiveness 

48

of the Boards. The Chairman's statement on 
page 4 decribes the key actions agreed by the 
Boards following the evalution. 

Committees of the Boards evaluate themselves 
annually under supervision of their respective 
Chairs taking into account the views of 
respective Committee members and the Boards. 
The key actions agreed by each Committee 
in the 2019 evaluations can be found in each 
Committee Report.

Board appointment
In seeking to ensure that NV and PLC have the 
same Directors, the Articles of Association of NV 
and PLC contain provisions which are designed 
to ensure that both NV and PLC shareholders are 
presented with the same candidates for election 
as Directors. Anyone being elected as a Director 
of NV must also be elected as a Director of PLC 
and vice versa. Therefore, if an individual fails to 
be elected to both companies he or she will be 
unable to take his or her place on either Board. 

The report of the Nominating and Corporate 
Governance Committee (NCGC) on pages 
58 and 59 describes the work of the NCGC in 
Board appointments and recommendations 
for re-election. In addition, shareholders are 
able to nominate Directors. The procedure for 
shareholders to nominate Directors is contained 
within the document entitled ‘Appointment 
procedure for NV and PLC Directors’ which is 
available on our website. To do so they must put 
a resolution to both the NV and PLC AGMs in line 
with local requirements. Directors are appointed 
by shareholders by a simple majority vote at 
each AGM.

 www.unilever.com/investor-relations/agm-
and-corporate-governance/board-and-
management-committees/

Board induction and training
All new Directors participate in a comprehensive 
induction programme when they join the Boards. 
The Chairman ensures that ongoing training 
is provided for Directors by way of site visits, 
presentations and circulated updates at (and 
between) Board and Board Committee meetings 
on, among other things, Unilever’s business, 
environmental, social, corporate governance, 
regulatory developments and investor relations 
matters. For example, in 2019 the Directors 
received presentations on M&A strategy, 
sustainable packaging, competitive landscape 
and cyber security.

Independence and conflicts
It is important that the Non-Executive Directors 
can be considered to be independent. Each 
year the Boards conduct a thorough review of 
the Non-Executive Directors’, and their related 
or connected persons’, relevant relationships 
referencing the criteria set out in ‘The Governance 
of Unilever’ which is derived from the relevant 
best practice guidelines in the Netherlands, UK 
and US. The Boards currently consider all our Non-
Executive Directors to be independent of Unilever. 

We attach special importance to avoiding 
conflicts of interest between NV and PLC and 
their respective Directors. The Boards ensure that 
there are effective procedures in place to avoid 
conflicts of interest by Board members. A Director 
must without delay report any conflict of interest 
or potential conflict of interest to the Chairman 
and to the other Directors, or, in case any conflict 
of interest or potential conflict of interest of the 
Chairman, to the Senior Independent Director/

Vice-Chairman and to the other Directors. The 
Director in question must provide all relevant 
information to the Boards, so that the Boards can 
decide whether a reported (potential) conflict 
of interest of a Director qualifies as a conflict of 
interest within the meaning of the relevant laws. A 
Director may not take part in the decision taking 
process of the Boards in respect of any situation 
in which he or she has a conflict of interest. The 
procedures that Unilever has put in place to deal 
with conflicts of interest operate effectively.

Unilever recognises the benefit to the individual 
and the Unilever Group of senior executives acting 
as directors of other companies but, to ensure 
outside directorships of our Executive Directors do 
not involve an excessive commitment or conflict 
of interest, the number of outside directorships of 
listed companies is generally limited to one per 
Executive Director and approval is required from 
the Chairman and in case of the Chairman, from 
the senior Independent Director.

Engagement with employees
The Boards assessed various options how to 
best organise the engagement with employees. 
Considering Unilever's global footprint and 
extent of operations, the Boards decided 
to share the responsibility for workforce 
engagement among all Non-Executive Directors 
as a collective point of contact as being the 
most effective option. We therefore developed 
a number of initiatives and events to ensure 
that the Non-Executive Directors can engage 
with the workforce and get a sense of employee 
sentiment at all levels, including through face-
to-face meetings. To build further on this, we 
intend that our Non-Executive Directors will 
continue to hold regular face-to-face meetings 
with the workforce and we will incorporate 
additional engagement sessions alongside 
regular Board meetings and Board visits to 
Unilever sites. These will include the chance to 
meet and hear from cohorts of employees of all 
levels and have an open discussion on issues 
important to our employees. 

In 2019, Non-Executive Directors attended four 
face-to-face workforce engagement events 
with a diverse range of the workforce from 
factory staff and new joiners through to head 
office staff and people with 25+ years in the 
company. This method of  engagement allowed 
for discussions, covering a range of topics 
including: expectations for lifelong learning, 
the future of work, the USLP, diversity and 
inclusion, entrepreneurship, pay points, agility 
and employability. The events have been a 
success with positive feedback from employees 
and Non-Executive Directors that attended. 
Our Non-Executive Directors were more visible 
to the workforce and it encouraged greater 
engagement, sharing of views and feedback 
from employees. In addition, through engaging 
with a broad range of employees, the Non-
Executive Directors received a new perspective 
on the company and our operations. This new 
perspective has been taken into consideration 
in their decision making, for example when 
discussing and agreeing to Unilever’s Future of 
Work Framework. We therefore consider that 
sharing responsibility for engagement with the 
workforce among all Non-Executive Directors is 
an effective arrangement.  

Unilever Annual Report and Accounts 2019 
 
Overview of Executive & Non-Executive Directors

Nils Andersen Chairman

Previous experience: A.P. Moller – Maersk A/S (Group CEO); Carlsberg A/S and Carlsberg Breweries A/S (CEO); European Round Table of Industrialists (Vice-Chairman); Unifeeder S/A (Chairman).
Current external appointments: AKZO Nobel N.V. (Chairman); Faerch Plast (Chairman); Worldwide Flight Services (Chairman). Announced to step down from the Boards of BP Plc and Salling Group 
A/S in March 2020.

Youngme Moon  
Vice-Chairman/Senior 
Independent Director

Previous experience: Harvard Business 
School (Chairman and Senior Associate 
Dean for the MBA Program); Massachusetts 
Institute of Technology (Professor); Avid 
Technology (NED); Rakuten Inc (NED). 
Current external appointments: Mastercard 
INC (Board Member); Sweetgreen Inc 
(Board Member); JAND Inc (Board Member); 
Harvard Business School (Professor).

Alan Jope 
CEO

Graeme Pitkethly  
CFO

Laura Cha

Nationality British Age 55, Male. Appointed 
CEO: January 2019. Appointed Director: May 
2019. Attended 6/6 planned Board Meetings 
and 2/2 ad hoc Board Meetings. 
Previous experience: Beauty and Personal 
Care Division (President); Unilever Russia, 
Africa and Middle East (President); Unilever 
North Asia (President); SCC and Dressings 
(Global Category Leader); Home and 
Personal Care North America (President).
Current external appointments: Generation 
Unlimited (Board Member).

Nationality British Age 53, Male. Appointed 
CFO: October 2015. Appointed Director: April 
2016. Attended 6/6 planned Board Meetings 
and 2/2 ad hoc Board Meetings. 
Previous experience: Unilever UK and Ireland 
(EVP and General Manager); Finance Global 
Markets (EVP); Group Treasurer; Head of M&A; 
FLAG Telecom (VP Corporate Development); 
PwC.
Current external appointments: Pearson Plc 
(NED); Financial Stability Board Task Force on 
Climate Related Financial Disclosure (Vice 
Chair); The 100 Group Main Committee.

Previous experience: Securities and Futures 
Commission, Hong Kong (Deputy Chairman); 
China Securities Regulatory Commission 
(Vice Chairman); China Telecom Corporation 
Limited (NED); 12th National People’s 
Congress of China (Hong Kong Delegate).
Current external appointments: HSBC 
Holdings plc (NED); Hong Kong Exchanges 
and Clearing Ltd (Non-Executive Chairman); 
Foundation Asset Management Sweden 
AB (Senior international adviser); Executive 
Council of the Hong Kong Special 
Administrative Region (Non-official 
member).

Vittorio Colao

Marijn Dekkers

Judith Hartmann

Andrea Jung

Previous experience: Vodafone Group plc 
(CEO); RCS MediaGroup SpA (CEO); McKinsey 
& Company (Partner); Finmeccanica Group 
Services SpA (renamed to Leonardo SpA) 
(NED); RAS Insurance SpA (merged with 
Allianz AG) (NED).
Current external appointments: Verizon 
(NED); Bocconi University (Executive Board 
member); Oxford Martin School (Advisor);  
General Atlantic (Senior Advisor).

Previous experience: Bayer AG (CEO); 
Thermo Fisher Scientific Inc. (CEO). 
Current external appointments: Novalis 
LifeSciences LLC (Founder and Chairman); 
Quanterix Corporation (Director); 
Georgetown University (member Board 
of Directors); Foundation for the National 
Institutes of Health (Director); Cerevel 
Therapeutics (NED); Ginko Bioworks 
(Chairman).

Previous experience: General Electric 
(various roles); Bertelsmann SE & Co. KGaA 
(CFO); RTL Group SA (NED); Penguin Random 
House LLC (NED).
Current external appointments: ENGIE 
Group (Deputy CEO); Suez (NED).

Previous experience: Avon Products Inc 
(CEO); General Electric (Board Member); 
Daimler AG (Board Member).
Current external appointments: Grameen 
America Inc (President and CEO); Apple Inc 
(NED); Wayfair Inc (NED).

Susan Kilsby

Strive Masiyiwa

John Rishton

Feike Sijbesma

Previous experience: L’Occitane 
International (NED); Keurig Green Mountain 
(NED); Coca-Cola HBC AG (NED); Goldman 
Sachs International (NED); Shire Plc (Chair); 
Mergers and Acquisitions, EMEA - Credit 
Suisse (Chair).
Current external appointments: Diageo 
Plc (Senior Independent Director); Fortune 
Brands Home & Security Inc (NED); BHP Plc 
(NED).

Previous experience: Africa Against 
Ebola Solidarity Trust (Co-Founder and 
Chairman); Grow Africa (Co-Chairman); 
Nutrition International (formerly known 
as Micronutrient Initiative) (Chairman); 
Rockefeller Foundation (Trustee).
Current external appointments: Econet 
Group (Founder and Group Executive 
Chairman); International Advisory Board of 
Bank of America (Board member); Stanford 
University Advisory Board (Board member); 
National Geographic Society (Board 
member).

Previous experience: Rolls-Royce Holdings 
plc (CEO); Koninklijke Ahold NV (merged 
to Koninklijke Ahold Delhaize NV) (CEO, 
President and CFO); ICA (now ICA Gruppen 
AB) (NED). 
Current external appointments: Informa 
Plc (NED); Serco Group Plc (NED); Associated 
British Ports Holdings Ltd. (NED); Majid al 
Futtaim Properties LLC (Board Member).

Previous experience: Supervisory Board of 
DSM Nederland B.V. (Chairman); Utrecht  
University (Supervisory Director); Stichting 
Dutch Cancer Institute/Antoni van 
Leeuwenhoek Hospital NKI/AVL)
(Supervisory Director).
Current external appointments: Koninklijke 
DSM NV (CEO and Chairman of the 
Managing Board); De Nederlandsche Bank 
NV (Member of the Supervisory Board); High 
Level Leadership Forum on Competitiveness 
and Carbon Pricing (Chair); Champion of 
the Carbon Pricing Leadership Coalition 
(Co-Chair); Trustees of the World Economic 
Forum (Board member); Climate Leader for 
the World Bank Group; Board of the Global 
Center on Adaptation (Co-Chair).

Non-Executive Directors

Age

Gender

Nationality

Appointment date

Committee membership*

Leadership of complex global entities

Broad Board experience

Geo-political exposure

Financial expertise

FMCG/consumer insights

Emerging markets experience

Digital insights

Marketing and sales expertise

Science, technology and innovation expertise

CSR experience

HR and remuneration in international firms

Attendance at planned Board Meetings

Attendance at ad hoc Board Meetings

Tenure as at 2019 AGMs

Nils 
Andersen

Laura 
Cha

Vittorio 
Colao

Marijn 
Dekkers

Judith 
Hartmann

Andrea 
Jung

Susan 
Kilsby

Strive 
Masiyiwa

Youngme 
Moon

John 
Rishton

Feike 
Sijbesma

61

70

58

62

50

60

61

59

55

62

Male

Female

Male

Male

Female

Female

Female

Male

Female

Male

60

Male

Danish

Chinese

Italian

Dutch / 
American

Austrian

American /
Canadian

American / 
British

Zimbabwean American

British

Dutch

April 
2015

CC, NCGC 
(Chairman)

May 
2013

NCGC

July 
2015

April 
2016

April
2015

CC 
(Chairman)

CC, NCGC

AC

May 
2018

CC



















6/6

2/2

4











5/6

1/2

6























6/6

2/2

4





















6/6

2/2

3















6/6

2/2

4



















5/6

2/2

1

August
2019

April 
2016

AC









2/2

2/2

0

CRC 
(Chairman)















6/6

2/2

3

April 
2016

CRC

May 
2013

November 
2014

AC  
(Chairman)

CRC, NCGC







6/6

2/2

3













6/6

1/2

6





















6/6

1/2

5

* 

 AC refers to the Audit Committee; CC refers to the Compensation Committee; CRC refers to the Corporate Responsibility Committee; and NCGC refers to the Nominating 
and Corporate Governance Committee.

49

Governance ReportUnilever Annual Report and Accounts 2019Corporate Governance continued

Unilever Leadership Executive (ULE) 
The Boards have delegated the operational running of the Unilever 
Group to the CEO with the exception of the following matters which are 
reserved for the Boards: structural and constitutional matters, corporate 
governance, approval of dividends, approval and monitoring of overall 
strategy for the Unilever Group, approval of significant transactions 
or arrangements in relation to mergers, acquisitions, joint ventures 
and pensions. The CEO is responsible to the Boards in relation to the 
operational running of the Group and other powers delegated to him by 
the Boards. The CEO can delegate any of his powers and discretions, and 
he does so delegate to members of the Unilever Leadership Executive 
(ULE) (with power to sub-delegate). The ULE is composed of the CEO, CFO 
and other senior executives who assist the CEO in the discharge of the 

powers delegated to the CEO by the Boards. Members of the ULE report to 
the CEO, and the CEO supervises and determines the roles, activities and 
responsibilities of the ULE. While ULE members (other than the CEO and 
the CFO) are not part of the Boards’ decision-making process, to provide 
the Boards with deeper insights, ULE members often attend those parts of 
the Board meetings which relate to the operational running of the Group. 
The ULE currently consists of the CEO, CFO, President Foods & Refreshment, 
President Beauty & Personal Care, President Home Care, President South 
Asia and Chair and Managing Director Hindustan Unilever, President 
North America, the Chief  Research and Development  Officer, Chief HR 
Officer, Chief Operating Officer, Chief Digital & Marketing Officer, Chief 
Legal Officer & Group Secretary and Chief Supply Chain Officer.

For Alan Jope and Graeme Pitkethly see previous page

Conny Braams 
Chief Digital &  
Marketing Officer

Marc Engel 
Chief Supply Chain 
Officer

Hanneke Faber  
President, Foods & 
Refreshment

Nationality Dutch Age 54, Female
Appointed to ULE January 2020
Joined Unilever 1990
Previous Unilever posts include: 
Unilever Middle Europe (EVP); Unilever 
Benelux (Chair and EVP); Home
Care Europe (EVP); Unilever FoodSolutions 
Asia, Africa and Middle East (EVP); 
various Unilever marketing and general 
management roles.
Current external appointments: 
Kröller-Müller Museum (Advisory Board 
member); Rotterdam School of Management 
(Advisory Board member); Netherlands 
Confederation of Industry VNO-NCW  
(Vice-Chair); FNLI (Vice-Chair).

Sunny Jain  
President, Beauty & 
Personal Care

Nationality  Canadian Age 44, Male
Appointed to ULE June 2019
Joined Unilever 2019
Previous posts include: 
Amazon.com Inc (Head of Core 
Consumables/FMCG Retail; VP 
Consumables/FMCG Innovation); P&G US 
and P&G Canada (various roles in New 
Business Creation, Marketing, Sales, and 
Information Technology).
Current external appointments: 
GS1 (Board member).

Richard Slater 
Chief R&D Officer

Nationality Dutch Age 53, Male
Appointed to ULE January 2016
Joined Unilever 1990
Previous Unilever posts include: 
Unilever East Africa and Emerging  
Markets (EVP); Chief Procurement Officer; 
Supply Chain, Spreads, Dressings and  
Olive Oil Europe (VP); Ice Cream Brazil 
(Managing Director); Ice Cream Brazil (VP); 
Corporate Strategy Group; Birds Eye Wall’s, 
Unilever UK (Operations Manager).
Current external appointments: 
A. P. Møller Mærsk (Supervisory Board 
member).

Nationality Dutch Age 50, Female  
Appointed to ULE January 2018
Joined Unilever 2018 
Previous posts include: 
Royal Ahold Delhaize (CEIO & EC member);  
Royal Ahold (CCO & EC member); P&G (VP 
& GM).
Previous Unilever posts include: 
Europe (President).
Current external appointments: 
Bayer AG (Supervisory Board member); Food 
Drink Europe (Board member); Leading 
Executives Advancing Diversity  
(LEAD) (Advisory Board member); Pepsi/
Lipton JV (Board member).

Fabian Garcia 
President, North America

Nationality American Age 60, Male  
Appointed to ULE January 2020
Joined Unilever 2019
Previous posts include: 
Revlon (President and CEO); Colgate 
Palmolive (COO; President of the Asia/
Pacific Division, EVP Latin America); P&G 
(President of Asia Pacific, General Manager 
of Venezuela).  
Current external appointments: 
Council of Foreign Relations in the US 
(member).

Sanjiv Mehta 
President, Unilever, 
South Asia and Chair 
and Managing Director, 
Hindustan Unilever

Nationality Indian Age 59, Male
Appointed to ULE May 2019
Joined Unilever 1992
Previous Unilever posts include: 
Unilever North Africa and Middle East 
(Chair and Chief Executive Officer);  Unilever 
Philippines Inc. (Chair and Chief Executive 
Officer); Unilever Bangladesh Limited (Chair 
and Managing Director).
Current external appointments: 
Board of Indian School of Business 
(Director); Federation of Indian Chambers 
of Commerce and Industry (Vice-President); 
Breach Candy Hospital Trust (Member); 
South Asia Advisory Board of Harvard 
Business School (Member); Xynteo's 'India 
2022' (Chair); Advisory Network to the 
High Level Panel for a Sustainable Ocean 
Economy (Co-Chair).

Ritva Sotamaa 
Chief Legal Officer &  
Group Secretary

Leena Nair 
Chief HR Officer

Nitin Paranjpe 
Chief Operating Officer

Nationality Indian Age 50, Female  
Appointed to ULE March 2016
Joined Unilever 1992 
Previous Unilever posts include: 
HR Leadership and Organisational 
Development and Global Head of Diversity 
(SVP); Hindustan Unilever Limited (Executive 
Director HR); Hindustan Lever (various roles). 
Current external appointments: 
BT Plc (NED)

Nationality Indian Age 56, Male
Appointed to ULE October 2013
Joined Unilever 1987
Previous Unilever posts include: 
Foods and Refreshment (President) Home 
Care (President); Unilever South Asia (EVP)
and Hindustan Unilever Limited (CEO); 
Home and Personal Care India (EVP); Home 
Care India (VP); senior positions in Laundry 
and Household Care.  

Peter Ter Kulve 
President, Home Care

Nationality British Age 42, Male  
Appointed to ULE April 2019
Joined Unilever 2019
Previous posts include: 
GSK (Head of R&D, Consumer Healthcare); 
Reckitt Benckiser (Head of R&D, Consumer 
Healthcare); Reckitt Benckiser   
(Global Group Director / VP R&D Personal 
Care; Global Director R&D Aircare, 
Analgesics and New Brands); Boots 
Healthcare (various roles).

Nationality Finnish Age 56, Female  
Appointed to ULE February 2013
Joined Unilever 2013
Previous posts include: 
Siemens AG – Siemens Healthcare 
(GC); General Electric Company – GE 
Healthcare (various positions including GE 
Healthcare Systems (GC)); Instrumentarium 
Corporation (GC). 
Current external appointments: 
Fiskars Corporation (NED).

Nationality Dutch Age 55, Male
Appointed to ULE May 2019 
Joined Unilever 1988
Previous Unilever posts include: 
Unilever South East Asia & Australasia 
(President) and Chief Digital Transformation 
& Growth Officer; EVP Corporate 
Transformation; Unilever Benelux (Chair 
and EVP); Unilever Ice Cream (Global 
Head & EVP); various Brand and Channel 
Management roles.   

50

Unilever Annual Report and Accounts 2019Our shares

NV shares

Share capital

NV’s issued share capital on 31 December 
2019 was made up of: 
• 

 €233,714,369 split into 1,460,714,804* 
ordinary shares of €0.16 each; and each 
carrying one vote, representing 99.56% of 
the issued share capital; and
 €1,028,568 split into 2,400 special ordinary 
shares numbered 1 – 2,400 known as special 
ordinary shares and carrying a total of 
6,428,550 votes, representing 0.44% of the 
issued share capital.

• 

* As at 31 December 2019 8,027,879 ordinary shares 
were held to satisfy obligations under employee 
compensation programmes. These shares and the 
special shares are not voted on.

Listings

NV has ordinary shares (UNA) listed on 
Euronext Amsterdam and, as US New York 
Registry Shares* (UN) on the New York Stock 
Exchange.
* One New York Registry Share represents one NV 
ordinary share with a nominal value of €0.16.

Share issues and purchase of shares

At the NV AGM held on 1 May 2019 the Board 
of NV was designated as the corporate body 
authorised to:
• 

 resolve to issue new shares up to a 
maximum of one-third of NV’s issued share 
capital;  
 disapply pre-emption rights up to 5% 
of NV’s issued share capital for general 
corporate purposes and an additional 5% in 
connection with an acquisition or specified 
capital investment; and 
 purchase ordinary shares with a maximum 
of 10% of the issued share capital.

• 

• 

These authorities expire on the earlier of the 
conclusion of NV's 2020 AGM and 30 June 2020. 
Renewal of these authorities is sought each year.

During 2019 companies within the Unilever 
Group purchased 1,787,000 NV ordinary shares 
and 891,000 New York Registry Shares, together  
representing 0.18% of the issued ordinary share 
capital, for €143 million. These purchases were 
made to facilitate grants made in connection with 
Unilever’s employee compensation programmes. 
For further details see note 4C to the consolidated 
accounts on page 103. 

Following a public offer and a subsequent 
squeeze out procedure in 2018, the 6% and 7% 
cumulative preference shares were cancelled on 6 
February 2019. 

On 27 June 2019, NV cancelled 170,000,000 
ordinary shares (at the time still issued as 
depository receipts, see further explanation 
below). On 27 November 2019 another 
84,012,896 ordinary shares were cancelled as 
a result of which 1,460,714,804 ordinary shares 
remained in issue.

NV special ordinary shares

Listings

To ensure unity of management, the holders 
of NV’s special ordinary shares numbered 1 – 
2,400 inclusive have rights within NV's Articles of 
Association relating to any changes in the rules 
of appointing NV Directors. These rules cannot be 
changed without the permission of the holders of 
these special ordinary shares. The joint holders of 
these shares are N.V. Elma and United Holdings 
Limited, which are subsidiaries of NV and PLC 
respectively. The Boards of N.V. Elma and United 
Holdings Limited comprise three Directors of the 
Unilever Boards. 

NV bearer shares and (bearer) share 
certificates 

All NV shares are issued in registered form. A 
very limited number of shareholders have not 
yet handed in their (bearer) share certificates. 
As of 1 January 2021 (i) NV will acquire 
these certificates by operation of law for no 
consideration and (ii) NV will be registered as 
shareholder of the relevant shares. Holders of 
such certificates can exchange their certificates 
for NV shares until 1 January 2026.

• 

• 

PLC has ordinary shares (ULVR) listed on the 
London Stock Exchange and, as American 
Depositary Receipts* (UL), on the New York  
Stock exchange.
* One American Depository Receipt represents one 
PLC ordinary share with a nominal value of 31/9p. 

Share issues and purchase of shares

At the 2019 PLC AGM held on 2 May 2019 the PLC 
Directors were authorised to:
• 

 issue new shares, up to a maximum of 
£12,102,222 nominal value (which at the 
time represented approximately 33% of 
PLC’s issued ordinary share capital); 
 disapply pre-emption rights up to 
approximately 5% of PLC’s issued ordinary 
share capital for general corporate 
purposes and an additional 5% authority in 
connection with an acquisition or specified 
capital investment; and 
 make market purchases of its ordinary 
shares, up to a maximum of just under 
10% of PLC’s issued ordinary share capital 
and within the limits prescribed in the 
resolution.

Trust Office

On 26 June 2019 the meeting of depository 
receipt holders resolved to terminate the 
depositary receipt structure with effect from 
28 June 2019. As a result, holders of depository 
receipts automatically received one NV ordinary 
share for every depository receipt they owned. In 
addition, the trading line of depositary receipts 
on Euronext Amsterdam (ISIN NL0000009355) 
was terminated and all trading continued in 
ordinary shares (ISIN NL0000388619). The ticker 
symbol of the ordinary shares was changed to 
UNA.

The Trust Office shall not be dissolved until 27 
June 2021 as a limited number of depositary 
receipts  are outstanding in respect of which the 
bearer certificates issued by N.V. Nederlandsch 
Administratie- en Trustkantoor, the predecessor 
of the Trust Office, have not been handed in and 
have not been exchanged for ordinary shares. 

Thereafter, it is expected that the Trust Office 
shall sell the shares that have not been 
exchanged and the proceeds will be given in 
consignment to the Dutch Ministry of Finance. 
Holders of bearer certificates have thereafter no 
claim whatsoever towards the Trust Office. 

 www.administratiekantoor-unilever.nl/eng/home

PLC shares

Share capital

These authorities expire on the earlier of the 
conclusion of PLC’s 2020 AGM and 30 June 2020. 
Renewal of these authorities is sought each 
year. 

During 2019 companies within the Unilever 
Group purchased 995,000 PLC ordinary shares 
and 81,000 American Depository Shares, 
representing 0.09% of the issued share capital, 
for €58 million. These purchases were made 
to facilitate grants made in connection with 
its employee compensation programmes. For 
further details see note 4C to the consolidated 
accounts on page 103. 

On 10 April 2019, Unilever PLC cancelled 
18,660,634 ordinary shares of 31/9p each held 
in treasury, representing 1.57% of the issued 
share capital, as a result of which 1,168,530,650 
ordinary shares remained in issue.

PLC deferred stock

To ensure unity of management, the holders 
of PLC’s deferred stock have rights within PLC’s 
Articles of Association relating to any changes 
in the rules for appointing PLC Directors. 
These rules cannot be changed without the 
permission of the holders of this deferred stock. 
The joint holders of the PLC deferred stock are 
N.V. Elma and United Holdings Limited, which 
are subsidiaries of NV and PLC respectively. The 
Boards of N.V. Elma and United Holdings Limited 
comprise three Directors of the Unilever Boards.

PLC’s issued share capital on 31 December 
2019 was made up of:
• 

 £36,354,287 split into 1,168,530,650* 
ordinary shares of 31/9p each and each 
carrying one vote, representing 99.73% of 
the issued share capital; and 
 £100,000 of deferred stock of £1 each 
and carrying a total of 3,214,285 votes, 
representing 0.27% of the issued share 
capital.

• 

* As at 31 December 2019 4,391,130 shares were held 
by NV group companies to satisfy obligations under 
employee compensation programmes. These shares 
and the deferred stock are not voted on. 

51

Governance ReportUnilever Annual Report and Accounts 2019 
Shareholders of PLC may propose resolutions 
if they individually or together hold shares 
representing at least 5% of the total voting rights 
of PLC, or 100 shareholders who hold on average 
£100 each in nominal value of PLC share capital 
can require PLC to propose a resolution at a 
General Meeting. PLC shareholders holding in 
aggregate 5% of the issued PLC ordinary shares 
are able to convene a General Meeting of PLC. 

Information on the 2020 AGMs can be found 
within the NV and PLC AGM Notices which will be 
published in March 2020.

Required majorities 

Resolutions are usually adopted at NV and PLC 
General Meetings by an absolute majority of 
votes cast, unless there are other requirements 
under the applicable laws or NV’s or PLC’s 
Articles of Association. For example, there are 
special requirements for resolutions relating to 
the alteration of the Articles of Association, the 
liquidation of NV or PLC and the alteration of the 
Equalisation Agreement. 

A proposal to alter the Articles of Association 
of NV can only be made by the NV Board. A 
proposal to alter the Articles of Association of 
PLC can be made either by the PLC Board or by 
requisition of shareholders in accordance with 
the UK Companies Act 2006. Unless expressly 
specified to the contrary in PLC’s Articles of 
Association, PLC’s Articles of Association may be 
amended by a special resolution. Proposals to 
alter the provisions in the Articles of Association 
of NV and PLC respectively relating to the unity 
of management require the prior approval 
of meetings of the holders of the NV special 
ordinary shares and the PLC deferred stock. The 
Articles of Association of both NV and PLC can 
be found on our website.

 www.unilever.com/investor-relations/agm-and-
corporate-governance/legal-structure-and-
foundation-agreements/

Right to hold and transfer shares 

Unilever’s constitutional documents place 
no limitations on the right to hold or transfer 
NV and PLC ordinary shares. There are no 
limitations on the right to hold or exercise voting 
rights on the ordinary shares of NV and PLC 
imposed by Dutch or English law.

Corporate Governance continued

Our shareholders

Significant shareholders of NV

As far as Unilever is aware and based on the 
notifications of substantial holdings disclosed 
in the AFM register, the only holders of more 
than 3% of, or 3% of voting rights attributable 
to, NV’s share capital (‘Disclosable Interests’) on 
31 December 2019 were BlackRock, Inc. with a 
shareholding interest of 4.92% and a voting right 
interest of 6.34% and Wellington Management 
Group LLP with a voting right interest of 4.03%.

As far as Unilever is aware, no other Disclosable 
Interests have been notified between 1 January 
2020 and 20 February 2020 (the latest practicable 
date for inclusion in this report), other than 
Blackrock that notified a shareholding interest 
of 4.93% and a voting right interest of 6.42% as at 
19 February 2020. Between 1 January 2017 and 
20 February 2020, BlackRock, Wellington, Norges 
Bank, The NV Trust Office, NN Group N.V., ASR 
Nederland N.V.  and Unilever Corporate Holdings 
Nederland B.V., have held more than 3% in the 
share capital of NV. 

The Chair of the Compensation Committee 
extensively engaged with and sought feedback 
from investors in relation to our Remuneration 
Policy. 

On an ongoing basis, the Boards are briefed 
on investor reactions to the Unilever Group’s 
quarterly results announcements and on any 
issues raised by shareholders that are relevant to 
their responsibilities.

We maintain a frequent dialogue with our 
principal institutional shareholders and regularly 
collect feedback. Private shareholders are 
encouraged to give feedback via shareholder.
services@unilever.com. Our shareholders are 
also welcome to raise any issues directly with the 
Chairman or the Senior Independent Director/
Vice-Chairman (the 'SID'), and the Chairman, 
Executive Directors and Chairs of the Committees 
are also generally available to answer questions 
from the shareholders at the AGMs each year. 
More information on shareholder engagement 
can be found on page 13.

Significant shareholders of PLC

 www.unilever.com/investor-relations/

As far as Unilever is aware, the only holders 
of more than 3% of, or 3% of voting rights 
attributable to, PLC’s ordinary share capital 
(‘Disclosable Interests’) on 31 December 2019, 
were BlackRock and the Leverhulme Trust with 
a shareholding and voting interest of 6.73% and 
4.02% respectively.

As far as Unilever is aware, no new Disclosable 
Interests have been notified to PLC between  
1 January 2020 and 20 February 2020 (the latest 
practicable date for inclusion in this report). 
Between 1 January 2017 and 20 February 2020, 
(i) BlackRock, and (ii) the aggregated holdings 
of the trustees of the Leverhulme Trust and 
the Leverhulme Trade Charities Trust, have 
held more than 3% of, or 3% of voting rights 
attributable to, PLC’s ordinary shares. 

Shareholder engagement 

We value open and effective communication with 
our shareholders.

The CFO has lead responsibility for shareholder 
engagement, with the active involvement of the 
CEO and supported by the Investor Relations 
department. 

In 2019 meetings were held with institutional 
shareholders in major cities globally. The Executive 
Directors and members of the Investor Relations 
team attended industry conferences in London, 
Paris, Stockholm, Boston and New York.

We hosted an investor seminar in November 
at Englewood Cliffs, our North American 
headquarters. Webcast live, the event enabled 
investors to engage with the Chairman, CEO, 
CFO, COO and other members of senior 
management, several of whom were new to 
their roles in the year. 

General meetings 

Both NV and PLC hold an AGM each year. At 
the AGMs the Chairman gives his thoughts 
on governance aspects of the preceding year 
and the CEO gives a detailed review of the 
performance of the Unilever Group over the last 
year. Shareholders are encouraged to attend 
the relevant meeting and to ask questions at or 
in advance of the meeting. Indeed, the question 
and answer session forms an important part 
of each meeting. The external auditors are 
welcomed to the AGMs and are entitled to 
address the meetings. 

As questions asked at our AGMs tend to focus on 
business related matters, governance and the 
remit of our Board Committees, the Chairman, 
SID, CEO, CFO and the Chairs of our four 
Committees of the Board attend both our AGMs 
and the remaining members of the Board attend 
at least one AGM.

The 2019 AGMs were held in Rotterdam and 
Leatherhead in May and the topics raised by 
shareholders included: e-commerce, mergers 
& acquisitions, sustainability, Simplification, 
remuneration, total shareholder return, Brexit 
and data protection.

Shareholders of NV may propose resolutions if 
they individually or together hold at least 1% of 
NV’s issued capital. Shareholders who together 
represent at least 10% of the issued capital of NV 
can, under certain circumstances, also requisition 
the District Court to allow them to convene an 
Extraordinary General Meeting to deal with 
specific resolutions. 

52

Unilever Annual Report and Accounts 2019 
 
Corporate governance 
compliance

We conduct our operations in accordance with 
internationally accepted principles of good 
governance and best practice, while ensuring 
compliance with the corporate governance 
requirements applicable in the countries 
in which we operate. Unilever is subject to 
corporate governance requirements (legislation, 
codes and/or standards) in the Netherlands, the 
UK and the US and in this section we report on 
our compliance against these.

The Netherlands
In 2019, NV complied with almost all the 
principles and best practice provisions of 
the Dutch Code, with the exception of Dutch 
Code Provision 4.1.8 and 3.2.3. The Dutch Code 
is available on the Monitoring Committee 
Corporate Governance Code’s website.

Best Practice Provision 4.1.8

This provision requires all Directors to attend the 
NV AGM. In the General Meetings section on the 
previous page, our approach towards director 
attendance at the AGM is noted.

Best Practice Provision 3.2.3

The Dutch Code provides that in case of 
dismissal, the remuneration of an Executive 
Director should not exceed one year’s salary.
It is our policy to set the level of severance 
payments for Executive Directors at no more 
than one year’s salary, unless the Boards, on 
the recommendation of the Compensation 
Committee, find this manifestly unreasonable 
given circumstances or unless otherwise dictated 
by applicable law.

In addition to an explanation of non-compliance, 
as set out above, the Dutch Code also requires 
the Board to confirm, and the Board hereby 
confirms that:
• 

 this Annual Report and Accounts provides 
sufficient insights into any failings in the 
effectiveness of the internal risk management 
and control systems;
 the systems mentioned above provide 
reasonable assurance that the financial 
reporting does not contain any material 
inaccuracies;
 based on the current state of affairs, it 
is justified that the financial reporting is 
prepared on a going concern basis; and
 this Annual Report and Accounts states those 
material risks and uncertainties that are 
relevant to the expectation of NV’s continuity for 
the period of 12 months after the preparation of 
this Annual Report and Accounts.

• 

• 

• 

The statements in this section are not statements 
in accordance with the requirements of Section 404 
of the US Sarbanes-Oxley Act of 2002. Furthermore, 
NV is required to make a statement concerning 
corporate governance as referred to in article 2a 
of the decree on the content of the management 
report (Besluit inhoud bestuursverslag) (the 
Decree). The information required to be included in 
this corporate governance statement as described 
in articles 3, 3a and 3b of the Decree can be found 
on our website.

 www.commissiecorporategovernance.nl 

  www.unilever.com/corporategovernance

The United Kingdom
In 2019, PLC has applied the Principles and 
complied with the Provisions of the UK Corporate 
Governance Code. Further information on 
how Unilever has applied the five overarching 
categories of Principles can be found on the 
following pages - (i) Board Leadership and 
Company Purpose: pages 1, 9 and 47 to 48, (ii) 
Division of Responsibilities: pages 48 and 54 to 
62, (iii) Composition, Succession and Evaluation: 
pages 4, 48 and 58 to 59, (iv) Audit, Risk and 
Internal Control: pages 33 to 45, 54 to 55 and 
78; and (v) Remuneration: pages 60 to 77. The 
UK Code is available on the Financial Reporting 
Council’s (FRC) website.

Risk Management and Control: Our approach 
to risk management and systems of internal 
control is in line with the recommendations in 
the FRC’s revised guidance ‘Risk management, 
internal control and related financial and 
business reporting’ (the Risk Guidance). It is 
Unilever’s practice to review acquired companies’ 
governance procedures and to align them to the 
Unilever Group’s governance procedures as soon 
as is practicable.

Greenhouse Gas (GHG) Emissions: Information on 
GHG emissions can be found on page 43. 

Employee Involvement and Communication: 
Unilever’s UK companies maintain formal 
processes to inform, consult and involve 
employees and their representatives. A National 
Consultative Forum comprising employees 
and management representatives from key 
locations meets regularly to discuss issues 
relating to Unilever sites in the United Kingdom. 
We recognise collective bargaining on a 
number of sites and engage with employees 
via the Sourcing Unit Forum, which includes 
national officer representation from the three 
recognised trade unions. A European Works 
Council, embracing employee and management 
representatives from countries within Europe, has 
been in existence for several years and provides 
a forum for discussing issues that extend across 
national boundaries. Further details on how the 
Board has engaged with the workforce can be 
found on page 48. 

Equal Opportunities and Diversity: Consistent 
with our Code of Business Principles, 
Unilever aims to ensure that applications for 
employment from everyone are given full and 
fair consideration and that everyone is given 
access to training, development and career 
opportunities. Every effort is made to retrain and 
support employees who become disabled while 
working within the Group.

 www.frc.org.uk/

 www.unilever.com/sustainable-living/values-and-
values/

The United States
Both NV and PLC are listed on the New York Stock 
Exchange (NYSE). As such, both companies must 
comply with the requirements of US legislation, 
regulations enacted under US securities laws 
and the Listing Standards of the NYSE, that are 
applicable to foreign private issuers, copies of 
which are available on their websites. 

We are substantially compliant with the Listing 
Standards of the NYSE applicable to foreign 
private issuers except as set out below. 

We are required to disclose any significant ways 
in which our corporate governance practices 
differ from those typically followed by US 
companies listed on the NYSE. Our corporate 
governance practices are primarily based on 
the requirements of the UK Listing Rules, the 
UK Code and the Dutch Code but substantially 
conform to those required of US companies 
listed on the NYSE. The only significant way in 
which our corporate governance practices differ 
from those followed by domestic companies 
under Section 303A Corporate Governance 
Standards of the NYSE is that the NYSE rules 
require that shareholders must be given the 
opportunity to vote on all equity-compensation 
plans and material revisions thereto, with 
certain limited exemptions. The UK Listing 
Rules require shareholder approval of equity-
compensation plans only if new or treasury 
shares are issued for the purpose of satisfying 
obligations under the plan or if the plan is a 
long-term incentive plan in which a director may 
participate. Amendments to plans approved by 
shareholders generally only require approval 
if they are to the advantage of the plan 
participants. Furthermore, Dutch law and NV’s 
Articles of Association require shareholder 
approval of equity-compensation plans only if 
the Executive Directors are able to participate 
in such plans. Under Dutch law, shareholder 
approval is not required for material revisions to 
equity-compensation plans unless the Executive 
Directors participate in a plan and the plan does 
not contain its own procedure for revisions.

Attention is drawn to the Report of the Audit 
Committee on pages 54 to 55. In addition, 
further details about our corporate governance 
are provided in the document entitled ‘The 
Governance of Unilever’ which can be found on 
our website.

 www.nyse.com/index 

 www.sec.gov

All senior executives and senior financial officers 
have declared their understanding of and 
compliance with Unilever’s Code of Business 
Principles and the related Code Policies. No 
waiver from any provision of the Code of 
Business Principles or Code Policies was granted 
in 2019 to any of the persons falling within the 
scope of the SEC requirements. The Code of 
Business Principles and related Code Policies are 
published on our website.

Risk Management and Control: Following a 
review by the Disclosure Committee, Audit 
Committee and Boards, the CEO and the CFO 
concluded that the design and operation of 
the Unilever Group’s disclosure controls and 
procedures, including those defined in the United 
States Securities Exchange Act of 1934 – Rule 13a 
– 15(e), as at 31 December 2019 were effective. 

Unilever is required by Section 404 of the US 
Sarbanes-Oxley Act of 2002 to report on the 
effectiveness of its internal control over financial 
reporting. This requirement is reported on within 
the section entitled ‘Management’s Report on 
Internal Control over Financial Reporting’ on 
page 171.

 www.unilever.com/investor-relations/agm-
and-corporate-governance/our-corporate-
governance/

53

Governance ReportUnilever Annual Report and Accounts 2019 
 
 
 
 
 
Report of the Audit Committee

Committee members  
and attendance

• 

• 

  performance of the internal audit function; 
and 
 approval of the Unilever Leadership Executive 
(ULE) expense policy and the review of 
Executive Director expenses.

analysis performed by the external auditor. The 
Committee is satisfied that there are relevant 
accounting policies in place in relation to these 
significant issues and management have 
correctly applied these policies.

Attendance 

John Rishton Chair

Judith Hartmann

Susan Kilsby (member since 
1 August 2019)

Nils Andersen (member 
until 13 November 2019)

7/7

7/7

2/2

6/6

This table shows the membership of the 
Committee together with their attendance at 
meetings during 2019. If Directors are unable 
to attend a meeting, they have the opportunity 
beforehand to discuss any agenda items with the 
Committee Chair. Attendance is expressed as the 
number of meetings attended out of the number 
eligible to be attended.

The Audit Committee is comprised only of 
independent Non-Executive Directors with a 
minimum requirement of three such members. It 
is chaired by John Rishton and the other current 
members are Judith Hartmann and Susan Kilsby. 
For the purposes of the US Sarbanes-Oxley Act 
of 2002, John Rishton is the Audit Committee’s 
financial expert. The Boards have satisfied 
themselves that the members of the Audit 
Committee are competent in financial matters 
and have recent and relevant experience. Other 
attendees at Committee meetings (or part 
thereof) were the Chief Financial Officer, Chief 
Auditor, EVP Financial Control, Risk Management, 
Pensions & Sustainability, Chief Legal Officer  
and Group Secretary and the external auditors. 
Throughout the year the Committee members 
periodically met without others present and also 
held separate private sessions with the Chief 
Financial Officer, Chief Auditor and the external 
auditors, allowing the Committee to discuss any 
issues in more detail.

Role of the Committee
The role and responsibilities of the Audit 
Committee are set out in written terms of reference 
which are reviewed annually by the Committee, 
taking into account relevant legislation and 
recommended good practice. The terms of 
reference are contained within ‘The Governance 
of Unilever’ which is available on our website at 
www.unilever.com/corporategovernance. The 
Committee’s responsibilities include, but are not 
limited to, the following matters:
• 

 oversight of the integrity of Unilever’s 
financial statements; 
 review of Unilever’s quarterly and annual 
financial statements (including clarity and 
completeness of disclosure) and approval of 
the quarterly trading statements for quarter 1 
and quarter 3; 
 oversight of risk management and internal 
control arrangements;
 oversight of compliance with legal and 
regulatory requirements;
  oversight of the external auditors’ 
performance, objectivity, qualifications and 
independence; the approval process of non-
audit services; recommendation to the Boards 
of the nomination of the external auditors for 
shareholder approval; and approval of their 
fees, refer to note 25 on page 141;

• 

• 

• 

• 

54

All relevant matters arising are brought to the 
attention of the Board.

In order to help the Committee meet 
its oversight responsibilities, each year 
management organise knowledge sessions 
for the Committee on subject areas within its 
remit. In 2019, sessions were held with Unilever 
Management on cyber security, which included 
an overview of what is happening externally 
and the 'anatomy' of a cyber security attack, 
and on the acquisition process.  In addition, 
John Rishton visited the Brazilian MCO in São 
Paulo, where developments in the local business 
environment and tax-related matters were 
reviewed and discussed in detail. Also, Susan 
Kilsby, who joined the Committee on 1 August 
2019, completed her induction programme.

How the Committee has 
discharged its responsibilities
During the year, the Committee’s principal 
activities were as follows:

Financial Statements 

The Committee reviewed prior to publication the 
quarterly financial press releases together with 
the associated internal quarterly reports from 
the Chief Financial Officer and the Disclosure 
Committee and, with respect to the half-year 
and full-year results, the external auditors’ 
reports. It also reviewed this Annual Report 
and Accounts and the Annual Report on Form 
20-F 2019. These reviews incorporated the 
accounting policies and significant judgements 
and estimates underpinning the financial 
statements as disclosed within note 1 on pages 
91 to 93. Particular attention was paid to the 
following significant issues in relation to the 
financial statements:
• 

 indirect tax provisions and contingent 
liabilities, refer to note 19 and 20 on page 132 
and 133; 
 direct tax provisions, refer to note 6 on  
pages 105 to 107; and
 revenue recognition – including discounts and 
incentives.

• 

• 

These matters are also highlighted by our 
external auditors as being important in their 
audit. In addition the Committee reviewed the 
adoption of IFRS 16, refer to note 1 on pages 91 
to 93 and note 24 on pages 138 to 141. 

For each of the above areas the Committee 
considered the key facts and judgements 
outlined by management. Members of 
management attended the section of the 
meeting of the Committee where their item was 
discussed to answer any questions or challenges 
posed by the Committee. The issues were also 
discussed with the external auditors and further 
information can be found on pages 79 to 86. 
The Committee specifically discussed with the 
external auditor as to how management's 
judgement and assertions were challenged and 
how professional scepticism was demonstrated 
during their audit of these areas; this included 
the disclosures for each matter noted above 
and where relevant challenging the sensitivity 

In addition to the matters noted above, 
our external auditors, as required by 
auditing standards, also consider the risk of 
management override of controls. Nothing has 
come to either our attention or their attention 
to suggest any material misstatement related 
to suspected or actual fraud relating to 
management override of controls.

• 

• 

At the request of the Boards the Committee 
undertook to:
• 

 review the appropriateness of 
adopting the going concern basis
 of accounting in preparing the annual 
financial statements; 
 assess whether the business was viable 
in accordance with the requirement of 
the UK Corporate Governance Code. The 
assessment included a review of the principal 
risks facing Unilever, their potential impact, 
how they were being managed, together 
with a discussion as to the appropriate 
period for the assessment. The Committee 
recommended to the Boards that there is a 
reasonable expectation that the Group will 
be able to continue in operation and meet its 
liabilities as they fall due over the three-year 
period (consistent with the period of the 
strategic plan) of the assessment; and
 consider whether the Unilever Annual 
Report and Accounts 2019 was fair, 
balanced and understandable and whether 
it provided the necessary information for 
shareholders to assess the Group’s position 
and performance, business model and 
strategy. The Committee was satisfied 
that, taken as a whole, the Unilever Annual 
Report and Accounts 2019 is fair, balanced 
and understandable.

During the year the UK (FRC), Dutch (AFM) and 
US (SEC) regulators reviewed either part or all of 
the Unilever Annual Report and Accounts 2018 
and asked the business to respond to a number 
of technical disclosure questions. Unilever 
has responded fully to each regulator. The 
Committee reviewed both the letters from the 
regulators and Unilever’s responses.  As a result 
of the letters and subsequent discussions with 
the regulators we have clarified and enhanced 
some disclosures in this Annual Report and 
Accounts.  All the enquiries have been closed 
apart from one which was received by the 
business in early January 2020 from the AFM. A 
response has been submitted and discussions 
have taken place, but we are awaiting a final 
response to formally close the enquiry.

Risk management and internal 
control arrangements

The Committee reviewed Unilever’s overall 
approach to risk management and control, and 
its processes, outcomes and disclosure. The 
assessment was undertaken through a review 
of:
• 

 the yearly report detailing the risk 
identification and assessment process, 
together with new significant risks and any 
emerging risks identified by management;

Unilever Annual Report and Accounts 2019• 

• 

• 

• 

• 

• 

 reports from senior management on those 
2019 corporate risks for which the Audit 
Committee had oversight: treasury, tax and 
pensions, information security, legal and 
regulatory compliance and supply chain 
flexibility; 
 the proposed 2020 corporate risks identified 
by the ULE;
 the Controller’s Quarterly Risk and Control 
Status Reports, including Code of Business 
Principles cases relating to frauds and 
financial crimes and significant issues received 
through the Unilever Code Support Line;
 control deficiencies identified through 
controls testing activities together with action 
plans to address underlying causes;
 management’s improvements to 
reporting through further automation and 
centralisation; and
 the annual financial plan and Unilever’s 
dividend policy and dividend proposals.

The Committee reviewed the application of 
the requirements under Section 404 of the US 
Sarbanes-Oxley Act of 2002 with respect to 
internal controls over financial reporting. 

In fulfilling its oversight responsibilities in 
relation to risk management and internal 
control, the Committee met regularly with senior 
members of management and is satisfied with 
the key judgements taken.

The Committee has completed its review for 
2019 on both risk management and internal 
control and was satisfied that the process had 
worked effectively and where specific areas 
for improvement were identified, there was 
adequate mitigating or alternative controls 
and that processes were underway to ensure 
sustainable improvements. The key area for 
improvement is ensuring that the documentation 
which describes how controls are being operated 
is at a sufficient level of detail.

During 2019 the Committee also continued its 
oversight of the independent assurance work 
that is performed on a number of our USLP 
metrics (selected on the basis of their materiality 
to the USLP).

Internal audit function

The Committee reviewed internal audit’s plan 
for the year which is focused on Unilever's 
corporate risks, and agreed its budget and 
resource requirements. It reviewed interim and 
year-end summary reports and management’s 
response together with the completion status of 
agreed actions.

Every five years, the Committee engages 
an independent third party to perform an 
effectiveness review of the function. This was 
last completed in 2018. In 2019 the Committee 
evaluated the performance of the internal audit 
function through a questionnaire. The feedback 
was reviewed and the Committee was satisfied 
with the effectiveness of the internal audit 
function. During the year, the Committee also 
met independently with the Chief Auditor and 
discussed the results of the audits performed 
and any additional insights obtained from Chief 
Auditor visits to various business units.

Audit of the annual accounts

KPMG, Unilever’s external auditors and 
independent registered public accounting firm, 
reported in depth to the Committee on the scope 
and outcome of the annual audit, including their 
audit of internal controls over financial reporting 
as required by Section 404 of the US Sarbanes-
Oxley Act of 2002. Their reports included audit 
and accounting matters, governance and 
control, and accounting developments.

The Committee held independent meetings 
with the external auditors during the year and 
reviewed, agreed, discussed and challenged 
their audit plan, including the materiality 
applied, scope and assessment of the financial 
reporting risk profile of the Group.

The Committee discussed the views and 
conclusions of KPMG regarding management’s 
treatment of significant transactions and areas 
of judgement during the year. The Committee 
considered these views and comments and 
is satisfied with the treatment in the financial 
statements.

External auditors

KPMG have been the Group’s auditors since 
2014 and shareholders approved their re- 
appointment as the Group’s external auditors at 
the 2019 AGMs. On the recommendation of the 
Committee, the Directors will be proposing the re-
appointment of KPMG at the AGMs in April 2020.

Under current Dutch legislation, Unilever must 
change its external auditors after a maximum 10-
year appointment i.e. for the 2024 financial year 
end. At present, we are satisfied with the quality 
of our audit and hence have no plans to retender 
the external auditor appointment earlier.

Both Unilever and KPMG have safeguards in 
place to avoid the possibility that the external 
auditors’ objectivity and independence could 
be compromised, such as audit partner rotation 
and the restriction on non-audit services that 
the external auditors can perform as described 
below. Both the KPMG partners with overall 
responsibility for the audit of NV and PLC were 
new in role in 2019. The NV audit partner went 
through an extensive induction programme at 
the end of last year and the PLC audit partner 
has been part of the audit team for a number 
of years. Unfortunately due to a last minute 
personal circumstance, the partner responsible 
for the Unilever NV audit throughout the year 
was unable to complete the finalisation of the 
audit. Therefore another NV audit partner, who 
has already been part of the audit team for a 
number of years signed the audit opinion. KPMG 
has issued a formal letter to the Committee 
outlining the general procedures to safeguard 
independence and objectivity, disclosing the 
relationship with the Company and confirming 
their audit independence.

Each year, the Committee assesses the 
effectiveness of the external audit process 
which includes discussing feedback from the 
members of the Committee and stakeholders 
at all levels across Unilever. Interviews are also 
held with key senior management within both 
Unilever and KPMG. In addition, the Committee 
meet with members of the KPMG external audit 
teams at both the Group and component level 
during country site visits. Furthermore the Board 
met with the Chairman of KPMG International to 

understand how they were driving improvements 
in the quality of their audits across the globe.

The Committee also reviewed the statutory audit, 
audit related and non-audit related services 
provided by KPMG and compliance with Unilever’s 
documented approach, which prescribes in detail 
the types of engagements, listed below, for which 
the external auditors can be used:
• 

 statutory audit services, including audit of 
subsidiaries;
 audit related engagements – services that 
involve attestation, assurance or certification 
of factual information that may be required 
by external parties; and
    non-audit related services – work that 
our external auditors are best placed to 
undertake, which may include: 
• 

 audit and assurance certificates / 
statements; and

• 

• 

•  bond issue comfort letters.

Unilever has for many years maintained a 
policy which prescribes in detail the types of 
engagements for which the external auditors 
can be used and prohibits several types of 
engagements. The policy is aligned with both 
European and SEC regulations.

All audit related engagements over €250,000   
and non-audit related engagements over 
€100,000 required specific advance approval by 
the Audit Committee Chairman. The Committee 
further approved all engagements below these 
levels which have been authorised by the EVP 
Financial Control, Risk Management, Pension 
& Sustainability. These authorities are reviewed 
regularly and, where necessary, updated in the 
light of internal and external developments. 
Since the appointment of KPMG in 2014 to 2016 
the level of non-audit fees has been below 7% of 
the annual audit fee. In 2017 and 2018 the level 
of non-audit fees has been higher at 41% and 
31% respectively due to assurance work relating 
to the disposal of our Spreads business and the 
Simplification project. In 2019 the level of non- 
audit fee is 4%.

The Committee confirms that the Group is in 
compliance with The Statutory Audit Services 
for Large Companies Market Investigation 
(Mandatory use of Competitive Tender Processes 
and Audit Committee Responsibilities) Order 
2014. The last tender for the audit of the Annual 
Report and Accounts was performed in 2013.

Evaluation of the Audit 
Committee
As part of the internal Board evaluation 
carried out in 2019, the Boards evaluated 
the performance of the Committee. The 
Committee also carried out an assessment 
of its own performance in 2019. While overall 
the Committee members concluded that 
the Committee is performing effectively, the 
Committee agreed that to further enhance its 
effectiveness it needed to ensure the Committee 
members continued to develop their knowledge 
of the Group’s operations which would involve 
further knowledge sessions and site visits.

John Rishton 
Chair of the Audit Committee

Judith Hartmann   

Susan Kilsby

55

Governance ReportUnilever Annual Report and Accounts 2019Report of the Corporate Responsibility Committee

Committee members  
and attendance

Strive Masiyiwa Chair

Youngme Moon

Feike Sijbesma

Attendance 

4/4

4/4

4/4

This table shows the membership of the 
Committee together with their attendance at 
meetings during 2019. If Directors are unable 
to attend a meeting, they have the opportunity 
beforehand to discuss any agenda items with 
the Committee Chair. Attendance is expressed 
as the number of meetings attended out of the 
number eligible to be attended

The Corporate Responsibility Committee 
comprises three Non-Executive Directors: Strive 
Masiyiwa (Chair), Youngme Moon and Feike 
Sijbesma. 

The Chief Supply Chain Officer, the Chief 
Sustainability Officer and the Chief Business 
Integrity Officer attend the Committee’s 
meetings. The Chief Legal Officer and Group 
Secretary may also join the Committee's 
discussions.

Role of the Committee

The Corporate Responsibility Committee 
oversees Unilever’s conduct as a responsible 
global business. As the Unilever Sustainable 
Living Plan (USLP) is at the heart of Unilever’s 
vision to grow its business whilst decoupling 
its environmental footprint from its growth 
and increasing its positive social impact, the 
Committee tracks the progress and potential 
risks associated with the USLP. 

As the Committee is also charged with ensuring 
that Unilever’s reputation is protected and 
enhanced, consideration of the company’s 
influence and impact on stakeholders is central 
to the Committee’s duties. A core element 
of its role is the need to identify any external 
developments that are likely to have an influence 
upon Unilever’s standing in society, and to ensure 
that appropriate and effective communications 
policies are in place to support the company’s 
reputation. 

The Committee’s discussions are informed by the 
experience of the Unilever Leadership Executive 
- as those accountable for driving sustainable 
growth through Unilever’s brands and operations 
- and other senior leaders who are invited to the 
Committee to share their views on a variety of 
topics and external trends. These discussions 
ensure the Committee stays abreast of current 
and emerging trends and any potential risks 
arising from sustainability issues. This enables the 
Boards to draw on a well-rounded view of issues.

During 2019 the Committee reviewed its terms 
of reference and approved minor changes to 
the terms.

The Committee’s responsibilities are 
complemented by those of the Audit Committee, 
which is responsible for reviewing significant 
breaches of the Code of Business Principles 
as part of its remit to review risk management 
and for overseeing the independent assurance 
programme for the USLP.

The Committee’s terms of reference are set out at  
www.unilever.com/corporategovernance.

Meetings are held quarterly and ad hoc as 
required – four were held in 2019. The Committee 
Chairman is responsible for reporting the findings 
from meetings to the Boards, thus ensuring that 
the Boards can fulfil their oversight responsibilities.

Following the Committee’s terms of reference 
and Unilever’s principal risks, the Committee’s 
agenda covers the Code and third-party 
compliance, safety, the USLP, corporate 
reputation and litigation. The Committee also 
discusses a range of other strategic and current 
issues. 

How the Committee has 
discharged its responsibilities
During the year, the Committee's principal 
activities were as follows. 

Code of Business Principles

The Code and associated Code Policies set 
out the standards of conduct expected of all 
Unilever employees in their business endeavours. 
Compliance with these is an essential element 
in ensuring Unilever’s continued business 
success and is identified as an ethical, legal and 
regulatory risk to Unilever.

While the Chief Executive Officer is responsible 
for implementing these principles, supported 
by the Global Code and Policy Committee, 
the Corporate Responsibility Committee is 
responsible for oversight of the Code and Code 
Policies, ensuring that they remain fit for purpose 
and are appropriately applied. It maintains close 
scrutiny of the mechanisms for implementing 
the Code and Code Policies. This is vital as 
compliance is essential to promote and protect 
Unilever’s values and standards, and hence the 
good reputation of the Group.

At each meeting the Committee reviews an 
analysis of investigations into non-compliance 
with the Code and Code Policies and discusses 
any trends arising from these investigations. 

The Chief Business Integrity Officer and the Chief 
Legal Officer and Group Secretary report to the 
Committee on litigation and regulatory matters 
which may have a reputational impact including 
environmental issues, bribery and corruption 
compliance and competition law compliance. 

In 2019, the Committee continued to analyse 
the adequacy and robustness of Unilever’s anti-
bribery compliance programme to ensure it has 
the right controls to prevent, detect and respond 
to corruption threats. The Committee reviewed 
efforts to assess risk through country risk profiles, 
studied trends and insights from investigations 
data and was updated on risk-based training 
and capacity building.

Principles and standards for third 
parties 

Extending Unilever’s values to third parties is 
essential if Unilever is to generate responsible 
growth and a positive social impact on the 
industry. In 2019 the Committee continued to 
examine third-party compliance as a lack of 
compliance can pose a significant risk to the 
business, particularly in the context of increasing 
regulation around the world (see principal risks, 
page 35). 

At each meeting, the Committee tracks 
compliance with Unilever’s Responsible Sourcing 
Policy (RSP) for suppliers and its Responsible 
Business Partner Policy (RBPP) for customers 
and distributors. Together they set out Unilever’s 
requirements that third parties conduct business 
with integrity and respect for human rights and 
core labour principles. 

Sourcing 100% of Unilever’s procurement spend 
in line with the RSP is also a target within the 
USLP: 70% of procurement spend was through 
suppliers meeting the mandatory requirements 
of the RSP in 2019. 

These third-party policies support Unilever in 
evaluating risk and designing appropriate 
programmes to cover the diversity of market 
conditions and third parties it works with. For 
example, in 2019 Unilever began preparation 
for a new approach - 'RSP before Purchase 
Order' - which means that suppliers of products 
or services must be compliant with the RSP 
before a buyer can raise a purchase order. 
While as a principle Unilever seeks to work with 
its third parties to remediate and improve any 
poor practices identified through screening or 
auditing, those who are unwilling or unable 
to comply with the RSP or RBPP are subject to 
delisting. 

Harmonisation of the RSP and RBBP to bring 
greater efficiencies continued during the year, 
driven by close collaboration across the Supply 
Chain, Customer Development and Business 
Integrity functions.

Safety 

Sustainable growth is only achieved if Unilever 
grows responsibly. That means protecting the 
health and wellbeing of employees and the 
people and communities in which it operates 
and providing safe, high quality products. These 
issues are included within Unilever's principal 
risks (see page 35).

Training programmes emphasise that safety is the 
personal and everyday responsibility of all those 
working at Unilever, from leadership to factory 
floor to third-party contractors. Safety is driven 
through clear standards and best practice via 
Unilever’s World Class Manufacturing Programme 
and company-wide communications. 

Although Unilever believes every incident can 
and must be prevented, between 1 October 
2018 and 30 September 2019, sadly there 
were four fatalities at work in Latin America: 
two employees and two contractors. Two 
happened in factories and two on the road. 
Unilever has scrutinised the causes of these 
deaths and is reinforcing the lessons learned 
in-house and with the third parties it employs, 
including enhanced monitoring of contractor 
performance (see page 17). 

56

Unilever Annual Report and Accounts 2019Reducing Unilever’s Total Recordable Frequency 
Rate (TRFR) for accidents is a target within the 
USLP. TRFR was up from 0.69 in 2018 to 0.76 
accidents per million hours worked in 2019 
(measured 1 October 2018 to 30 September 
2019). 2019 TRFR includes for the first time all 
acquisitions which operate as decentralised 
business units, as there are now processes in 
place to collect the data. After a spike in the first 
six months, when injury rates went up partly due 
to the inclusion of decentralised business units, 
the following six months showed substantial 
incident rate reduction, in line with the year-on-
year declining trend.

Product safety

High quality products that are safe to use are 
the foundation of Unilever’s business. Unilever’s 
approach to product safety is based on risk 
identification and mitigation. Its approach 
encompasses all aspects of the value chain – 
from development, sourcing, manufacture and 
transport to consumer use and disposal of the 
product. This approach turns on the application 
of rigorous standards based on sound science 
and the principle of Safe by Design and Safe in 
Execution. 

Unilever has put in place a number of 
programmes to drive up quality. Examples 
include its C4G programme for suppliers which 
reduces quality non-conformance on in-bound 
supply to Unilever manufacturing sites and 
new rules that support rapid innovation and 
risk management. In 2019, total marketplace 
incidents originating in Unilever’s supply 
chain reduced by 34% compared to 2018 and 
the number of supplier incidents (detected 
via incoming raw material and packaging 
checks) reduced by 45%. Greater use of digital 
capabilities is also improving efficiency and 
responsiveness, for example by using its Digital 
Voice of the Consumer application, Unilever is 
able to quickly collate and analyse consumer 
feedback to improve product quality more 
rapidly.

Sustainability

Across the year, the Committee discussed the 
evolution of Unilever’s thinking on sustainability 
as part of its integrated business strategy. 
Unilever is building on the learning from the 
USLP to shape new ambitions that tackle today’s 
urgent environmental and social issues such 
as climate change and inequality. The Group’s 
industry-leading announcement on plastic 
packaging (see below) illustrates how it is 
approaching this task and challenging itself to 
set far-reaching goals.

The Committee supported Unilever’s thinking, 
advising that a distinctive corporate agenda 
is key to delivering sustainable growth and 
ensuring Unilever remains a sustainability leader.

Plastic packaging

Concern about packaging waste continues to 
grow, particularly single-use plastic packaging. 
In 2019 it remained high on the public agenda 
across the world. Unilever continued to flag it a 
principal risk, recognising that its prominence 
had increased since 2018 (see page 36). 

In the spring, the Committee studied Unilever’s 
existing plastic packaging initiatives, noting 
that while these were ambitious when first set, 
the business needs to go further and faster. 
The Committee urged Unilever to accelerate its 
actions and demonstrate industry leadership. 

In October 2019, Unilever made two further, 
ambitious commitments to reduce its plastic 
waste and help create a circular economy for 
plastics by 2025. The first is to halve its use of 
virgin plastic by reducing its absolute use of 
plastic packaging by more than 100,000 tonnes 
and accelerating its use of recycled plastic. This 
commitment makes Unilever the first major 
global consumer goods company to commit 
to an absolute plastics reduction across its 
portfolio. The second is to help collect and 
process more plastic packaging than it sells. 

Unilever is making progress towards its existing 
USLP targets to ensure all its plastic packaging 
is reusable, recyclable or compostable by 2025, 
and to use at least 25% recycled plastic in its 
packaging, also by 2025, (see page 44). 

Reviewing the new commitments, the 
Committee commended Unilever on the level of 
ambition and the lead it had taken in tackling 
this important issue. 

MCIP

Unilever’s Reward Framework includes the 
Management Co-investment Plan (MCIP), 
a long-term incentive plan that is linked to 
financial and USLP performance (see page 62). 

To come to a view on the USLP, the 
Corporate Responsibility Committee and 
the Compensation Committee evaluate 
performance against a Sustainability Progress 
Index (SPI). 

The SPI is a two-fold assessment that captures 
quantitative and qualitative elements.  Firstly, it  
considers the 2018 performance on USLP targets 
reported in Unilever’s online Sustainable Living 
Report, alongside performance evidenced in 
a number of sustainability ratings and indices. 
These targets illustrate how Unilever aims to 
address a number of its principal risks, such 
as brand preference, climate change, supply 
chain and ethics (see Principal risks on pages 
35 to 39).  The second part of the assessment 
takes into account Unilever’s wider progress on 
sustainability

Following an in-depth discussion of the SPI, the 
Corporate Responsibility Committee agreed 
a performance rating which was endorsed 
by the Compensation Committee.  This joint 
assessment forms part of the Compensation 
Committee’s overall  recommendation on MCIP 
(see page 65).

Evaluation of the Corporate 
Responsibility Committee
As part of the internal Board evaluation 
carried out in 2019, the Boards evaluated the 
performance of the Committee. The Committee 
also carried out an assessment of its own 
performance in 2019 and concluded that it was 
operating effectively.

In 2020, the Committee will invite members of 
the USLP Advisory Council to join some of its 
discussions. The Advisory Council comprises 
seven external experts from fields as diverse 
as human rights, behavioural science and the 
environment. The joint meeting will allow the 
Committee to hear at first hand how Unilever’s 
strategies and ambitions are perceived by key 
stakeholder groups. The full Board will also meet 
the Advisory Council to share perspectives and 
insights.

Strive Masiyiwa
Chair of the Corporate Responsibility Committee 

Youngme Moon 

Feike Sijbesma

Further details on the USLP will be set out in 
Unilever’s online Sustainable Living Report 2019, 
to be published in April 2020.

57

Governance ReportUnilever Annual Report and Accounts 2019Report of the Nominating and Corporate  
Governance Committee

2019 appointments: In May 2019 the AGMs 
resolved to appoint Susan Kilsby as a Non-
Executive Director with effect as from 1 August 
2019 following the recommendation by the 
Committee to the Board. She has further 
strengthened the Boards in the areas of finance 
and M&A. The Boards engaged MWM Consulting 
as external search consultant. MWM does not 
have other connections with the company or 
individual directors.

At the same AGMs in May 2019, Alan Jope was 
appointed as Executive Director, after becoming 
the CEO as per 1 January 2019.

2019 other Board changes: Sadly, on 31 August 
2019 Mary Ma unexpectedly passed away. Mary 
was a highly committed and capable Director 
and put her expertise and experience at the 
service of Unilever. Mary will be greatly missed. 
Her succession will be addressed as part of the 
Board's succession planning process described 
above.

Unilever Leadership Executive (ULE) succession 
planning and appointment: In consultation with 
the Committee, the Boards review the adequacy 
of succession planning processes and the actual 
succession planning at ULE level. In 2019 the 
Boards were consulted by the Chief Executive 
Officer upon the selection criteria (variety 
of nationality, race, gender, ethnicity, social 
background and relevant skills and expertise) 
and appointment procedures for senior 
management changes.

Diversity Policy 
Unilever has long understood the importance 
of diversity and inclusion within our workforce 
because of the wide range of consumers we 
connect with globally. This goes right through 
our organisation, starting with the Boards. 
Unilever’s Board Diversity Policy, which is 
reviewed by the Committee each year, is 
reflected on our website at 
www.unilever.com/boardsofunilever. The Boards 
feel that, while gender, social background and 
ethnicity are an important part of diversity, 
Unilever Directors will continue to be selected 
on the basis of their wide-ranging experience, 
backgrounds, skills, knowledge and insight.

In 2019 the Committee also reviewed and 
considered relevant recommendations on 
diversity and remains pleased that 45% of our 
Non-Executive Directors are women and that 
there are nine nationalities represented on 
the Boards. Further details on our approach 
to diversity and inclusion as well as gender 
balance of our workforce can be found on pages 
16 and 17.

Committee members  
and attendance

Attendance 

Nils Andersen (Chair since 
13 November 2019)

Laura Cha

Marijn Dekkers (Chair until 
13 November 2019)

Feike Sijbesma

1/1

3/4

4/4

4/4

This table shows the membership of the 
Committee together with their attendance at 
meetings during 2019. If Directors are unable 
to attend a meeting, they have the opportunity 
beforehand to discuss any agenda items with 
the Committee Chair. Attendance is expressed 
as the number of meetings attended out of the 
number eligible to be attended.

The Committee is comprised of three Non-
Executive Directors and the Chairman. The 
Group Secretary acts as secretary to the 
Committee. Other attendees at Committee 
meetings in 2019 were the Chief Executive 
Officer and the Chief HR Officer.

Role of the Committee
The Nominating and Corporate Governance 
Committee is responsible for evaluating the 
balance of skills, experience, independence, 
diversity and knowledge on the Boards and 
for drawing up selection criteria, ongoing 
succession planning and appointment 
procedures for both internal and external 
appointments. It also has oversight of all 
matters relating to corporate governance and 
brings any issues in this respect to the attention 
of the Boards. 

The Committee’s terms of reference are  
set out in ‘The Governance of Unilever’  
which can be found on our website at  
www.unilever.com/corporategovernance. 
During the year, the Committee reviewed its  
own terms of reference to determine whether  
its responsibilities are properly described.  
The amended terms became effective on  
1 January 2020.

In 2019 the Committee met four times. At the 
start of the year the Committee considered 
the results of the Committee’s annual self-
evaluation for 2018 and its priorities for the year 
and used these to help create an annual plan 
for meetings for 2019. 

Appointment and Reappointment 
of Directors and ULE 
Reappointment: All Directors (unless they 
are retiring) are nominated by the Boards 
for re-election at the AGMs each year on the 
recommendation of the Committee who, in 
deciding whether to recommend nomination of 
a Director, take into consideration the outcomes 
of the Chairman’s discussions with each Director 
on individual performance, the evaluation of the 
Boards and its Committees and the continued 
good performance of individual Directors. Non-
Executive Directors normally serve for a period 
of up to nine years. The average tenure of the 
Non-Executive Directors who have retired from 

58

the Boards over the past ten years has been 
seven years. The schedule the Committee uses 
for orderly succession planning of Non-Executive 
Directors can be found on our website at  
www.unilever.com/committees. The Committee 
proposed the reappointment of all Directors and 
the Directors were appointed by shareholders by 
a simple majority vote at the AGMs. 

The Committee also recommends to the Boards 
candidates for election as Chairman and Senior 
Independent Director/Vice-Chairman. After 
being reappointed as Non-Executive Director at 
the 2019 AGMs, Youngme Moon remained the 
Senior Independent Director/Vice-Chairman.  
Committee Chairs remained in place with 
John Rishton as Chair of the Audit Committee, 
Strive Masiyiwa as Chair of the Corporate 
Responsibility Committee, Vittorio Colao as 
Chair of the Compensation Committee and 
Marijn Dekkers as Chair of the Nominating and 
Corporate Governance Committee.

Marijn Dekkers decided to stand down as 
Chairman of the Boards on 12 November 2019. 
He continued to be a Non-Executive Director 
and a member of the Compensation Committee 
and the Nominating and Corporate Governance 
Committee. Nils Andersen has been appointed 
Chairman of the Boards, succeeding Marijn 
Dekkers effective 13 November 2019. Nils 
stepped down from the Audit Committee and 
became Chair of the Nominating and Corporate 
Governance Committee and member of the 
Compensation Committee. The Board engaged 
Egon Zehnder as external search consultant. 
Egon Zehnder does not have other connections 
with the company or individual directors.

Succession planning and Board changes: In 
consultation with the Committee, the Boards 
review the adequacy of succession planning 
processes and the actual succession planning 
at Board level. 

When recruiting, the Committee will take into 
account the profile of Unilever’s Boards of 
Directors set out in ‘The Governance of Unilever’ 
which is in line with the recommendations of 
applicable governance regulations and best 
practice. Pursuant to the profile the Boards 
should comprise a majority of Non-Executive 
Directors who are independent of Unilever, 
free from any conflicts of interest and able 
to allocate sufficient time to carry out their 
responsibilities effectively. With respect to 
composition and capabilities, the Boards 
should be in keeping with the size of Unilever, 
its strategy, portfolio, consumer base, culture, 
geographical spread and its status as a listed 
company and have sufficient understanding 
of the markets and business where Unilever 
is active in order to understand the key trends 
and developments relevant for Unilever. The 
objective pursued by the Boards is to have a 
variety of nationality, race, gender, ethnicity, 
social background and relevant skills and 
expertise. It is important that the Boards have 
sufficient global experience and outlook, and 
financial literacy. As discussed later in this 
Report, Unilever currently has diverse Boards 
in terms of gender and nationality and, as can 
be seen from the subset of the mapping that 
this Committee has done of the current Non-
Executive Directors’ skills and capabilities on 
page 49, composition and capabilities in line 
with our Board profile described above.

Unilever Annual Report and Accounts 2019Corporate Governance 
Developments
The Committee reviews relevant proposed 
legislation and changes to relevant 
corporate governance codes at least 
twice a year. It carefully considers whether 
and how the proposed laws/rules would 
impact upon Unilever and whether Unilever 
should participate in consultations on the 
proposed changes. For example, during 
2019, developments of the Dutch and the 
UK Corporate Governance Codes, the EU 
Shareholders Rights Directive and Boardroom 
diversity were discussed by the Committee.

Evaluation of the Nominating 
and Corporate Governance 
Committee
As part of the Board evaluation carried out in 
2019, the Boards evaluated the performance 
of the Committee. The Committee also carried 
out an assessment of its own composition and 
performance in 2019. The Committee members 
concluded that the Committee is performing 
effectively.

Nils Andersen
Chair of the Nominating and  
Corporate Governance Committee

Laura Cha 

Marijn Dekkers 

Feike Sijbesma

59

Governance ReportUnilever Annual Report and Accounts 2019Directors' Remuneration Report

Engaging with shareholders

At the beginning of the year I spoke with investors 
to hear their views on the implementation of our 
remuneration policy, as set out in the DRR 2018, 
which was received with high levels of support 
at our AGMs. We subsequently undertook 
extensive consultation with our investors and 
their representative bodies to discuss our 
proposals for the pay of our Executive and Non-
Executive Directors (as detailed on page 64), our 
approach to the Dutch implementation of the 
European Shareholder Rights Directive (SRD), 
the adjustments to the targets for our inflight 
incentive schemes as set out on page 62 and 
target setting for the 2020 incentives.

I was encouraged that shareholders endorse 
our approach towards Executive Pay by which 
we make changes that are aligned with the 
wider workforce and aim to move the CEO 
gradually towards the pay level of the market 
median benchmark, subject to continued 
good performance. Investors also appreciated 
our strict approach to target setting and our 
alignment between pay and strategy, which 
resulted in a change in weightings for the 2020 
annual bonus to reflect management’s focus 
on delivering growth as a key priority (further 
detail on page 64). Investors also expressed a 
wide range of preferences for the performance 
measures to be used for incentive plans, which 
the Committee will review in further detail in the 
context of the upcoming remuneration policy 
renewal in 2021.

Executive Director Fixed Pay increases

The Committee has approved Fixed Pay increases 
of 4% for the CEO and 3% for the CFO, effective 
from 1 January 2020. This is in line with the 
average increase awarded to the wider Unilever 
workforce in 2019 of 3.6%. These increases were 
awarded to recognise the strong leadership 
of both individuals in 2019, which was Alan 
Jope’s first year in the CEO role and a year of 
transformation for Unilever generally. We also 
wanted to recognise Graeme Pitkethly’s seniority 
in his role, coming into his 5th year as CFO.

When our CEO Alan Jope was appointed on 
1 January 2019 he was appointed with Fixed 
Pay 14% below that of what the Committee 
proposed for his predecessor and at the lower 
quartile of our remuneration benchmarking 
peer group, despite Unilever being one of 
the largest companies in this peer group. 
This positioning was intentional, given Alan’s 
internal promotion on appointment. However, 
subject to Alan’s continuing good performance 
the Committee will, over time, continue to 
review his Fixed Pay positioning and progress 
this towards the market median benchmark. 

Underlying Operating Margin (UOM) improved 
by 50bps to 19.1%, delivered through continued 
cost discipline and robust savings programmes. 
However, in the fourth quarter price growth 
decelerated driven by price reductions in India, 
significantly lower inflation in Turkey and 
increased promotional spend in Europe. This 
resulted in a headwind to our margin delivery 
for the year, resulting in a UOM improvement 
below our stretching target of 70bps. Strong 
Free Cash Flow (FCF) excluding taxes paid on 
disposal of €6.3 billion was achieved in the year 
driven primarily by underlying profit.

As a result, the final overall outcome for 2019 
Annual Bonus was 82% of target. The Committee 
reviewed this formulaic outcome against the 
quality of results and determined that it was 
in line with overall business performance 
and consequently made no discretionary 
adjustments. Accordingly, the Committee 
confirmed a bonus of 82% of target opportunity 
for both the CEO Alan Jope (resulting in a bonus 
of 123% of Fixed Pay against a target of 150%), 
and the CFO Graeme Pitkethly (resulting in 
a bonus of 98% of Fixed Pay against a target 
of 120%). Both Directors elected to invest the 
maximum of 67% of their gross bonus into 
Unilever shares through the Management  
Co-Investment Plans (MCIP) (meaning they 
invested their entire net bonus plus additional 
personal funds), to be held for a minimum period 
of four years. Further details are on page 64.

Looking ahead a key focus for 2020 is on growth 
and in particular delivering ambitious USG 
aspirations. As a result the bonus for 2020 has a 
higher weighting of 50% on the USG measure, as 
disclosed in more detail on page 64.

Outcomes for 2017-2019 GSIP and MCIP 

Over the past three years Unilever has delivered 
consistent top and bottom line growth with  
USG CAGR of 3.0% and margin improvement at 
an average of +83 bps per year. Unilever also 
generated exceptional cumulative operating 
cash flow of €22.2 billion in the same period 
and finished 7th out of 19 in our peer group for 
total shareholder return (TSR). This ranking is 
based on average share prices over December 
and so incorporates the impact on Unilever’s 
share price of the December 2019 sales update 
announcement. This performance against 
2017-2019 targets resulted in an outcome for 
the Global Share Incentive Plan (GSIP) of 119%. 
Having confirmed that this outcome reflected 
the underlying performance of the business 
over the plan cycle, the Committee confirmed a 
vesting ratio of 119% (corresponding to 60% of a 
maximum of 200% for the Executive Directors), as 
detailed on page 67.

When assessing all incentive outcomes in 
the round, the Committee considered the 
disappointing sales performance in the second 
half of 2019, including the factors behind it and 
concluded that the pay outcomes reflected this 
appropriately. 

In 2017 we extended the performance period 
of our MCIP plan from three years to four years. 
Consequently, there is no MCIP award vesting at 
the end of 2019. 

Committee members  
and attendance

Vittorio Colao Chair
Nils Andersen (Member as 
from 13 November 2019)
Marijn Dekkers
Andrea Jung
Mary Ma (Member until 31 
August 2019)

Attendance 
5/5

1/1

5/5

4/5

3/4

This table shows the membership of the 
Committee together with their attendance at 
meetings during 2019. If Directors are unable 
to attend a meeting, they have the opportunity 
beforehand to discuss any agenda items with 
the Committee Chair. Attendance is expressed 
as the number of meetings attended out of the 
number eligible to be attended.

Letter from the Chair

Dear shareholders,
As the Compensation Committee Chair, I am 
pleased to present Unilever’s Directors’ 
Remuneration Report (DRR) 2019. In the sections 
below, I set out remuneration outcomes for  
2019 and describe the Committee’s activities  
in the year.

Business performance and 
remuneration 
2019 has been another year of continuing 
balance of growth, improved profitability and 
strong cash generation. This was a solid set of 
full year results, although the results on growth 
and margin were short of the mid-point targets 
set at the start of the year, due to the marked 
slowdown in some of Unilever’s high growth 
markets. 

The Committee has made various technical 
adjustments to the way we assess business 
performance outcomes for the purpose of 
determining incentive awards as described 
below. The Committee has carefully assessed 
these adjustments, to ensure that they make the 
targets set for incentives not materially easier or 
more difficult to achieve (see page 62).

Outcomes for 2019 annual bonus 

Underlying Sales Growth (USG) in the year was 
2.9%, below our par bonus target of 3.3%. This 
was the result of various challenges including 
the rapid economic slowdown in South Asia 
and distributor stock resets and slowing market 
conditions in West Africa.

Developed markets declined with a volume 
decrease in Europe due to a strong comparator 
from hot weather in the previous year. Finally, 
while there are early signs of improving 
performance in North America, a full recovery 
there will take time.

60

Unilever Annual Report and Accounts 2019CEO and CFO Target Total Pay p.a.

Fixed Pay

Annual Bonus

MCIP* Match share award

Target Total Pay

Personal MCIP* Investment in 
Unilever shares

Alan Jope CEO €'000 p.a.

Graeme Pitkethly CFO €'000 p.a. 

2019

1,450

2,175

2,186

5,811

67%
1,457

2020

1,508

2,262

2,273

6,043

67%
1,516

2019

1,103

1,323

1,330

3,756

67%
886

2020

1,136

1,363

1,370

3,869

67%
913

CEO and CFO Maximum Total Pay p.a.

Alan Jope CEO €'000 p.a.

Graeme Pitkethly CFO €'000 p.a. 

Fixed Pay

Annual Bonus

MCIP* Match share award

2019

1,450

3,263

6,558

2020

1,508

3,393

6,820

Maximum Total Pay

11,271

11,721

Personal MCIP* Investment in 
Unilever shares

75% Safeguard Test 
('Handbrake')**

67%
2,186

8,816

67%
2,273

9,168

2019

1,103

1,985

3,990

7,078

67%
1,330

5,584

2020

1,136

2,045

4,110

7,291

67%
1,370

5,752

The figures in these tables are calculated pursuant to UK requirements. 

*  MCIP at maximum (67%) investment of bonus.
** 

 If the result of combined annual bonus and MCIP performance outcomes exceeds 75% of the maximum total 
opportunity (excluding the effect of share price change and dividends on share awards) the Committee will review 
the quality and sustainability of underlying performance and may apply its discretion to reduce or cap the MCIP 
performance outcome applicable to the Executive Directors.

Engaging with employees 

As announced last year the Boards decided to 
share the responsibility for workforce engagement 
among all Non-Executive Directors to ensure 
that all Directors have a collective responsibility 
for bringing employee views into relevant 
board discussion. See page 48 for a summary 
of the discussions that took place in 2019. I also 
communicated to all employees to provide 
an update of Unilever’s Executive Directors’ 
remuneration, highlighting how this aligns with 
employees’ remuneration and with our medium 
and long-term purpose and strategy. 

Implementation report 

The annual report on remuneration overleaf 
describes the 2019 remuneration as well as the 
planned implementation of the remuneration 
policy in 2020 and our remuneration decisions 
for 2020. Both PLC and NV shareholders will 
have an advisory vote on the implementation of 
our remuneration policy at the 2020 AGMs. 

On behalf of the Committee and the 
entire Board, I thank all shareholders and 
their representatives for the constructive 
engagement in 2019.

Vittorio Colao
Chair of the Compensation Committee

three-year cycle for renewal of the remuneration 
policy, as required under UK regulations and 
permitted under Dutch regulations and ensures 
there is continuous alignment between PLC 
and NV shareholder approval in the same year. 
I’d like to take this opportunity to provide more 
details than previously with reference to the SRD 
requirement implemented in the Netherlands to 
state how we have taken into account the views 
of employees and the level of support in society. 
See page 62.

In the forthcoming financial year we will continue 
to implement the approved remuneration policy. 
We will also continue to embed our executive 
remuneration arrangements across our entire 
management population worldwide in line with 
the New Reward Framework, adopted in 2018 
for our Executive Directors. This implementation 
has been working successfully and has resulted 
in strong levels of participation in MCIP through 
which long-term personal commitment through 
share ownership drives reward at Unilever. The 
Committee will further review progress ahead  
of the remuneration policy renewal at the 2021 
AGMs to ensure the new policy continues to align 
the interests of our wide range of stakeholders 
and supports the delivery of the new Compass 
(see page 9), including short and long-term 
performance and value creation (see 'How we 
take into account the views of employees and the 
level of support in society' in this letter).

Fees for Non-Executive Director roles 

During the year Chairman and Non-Executive 
Director fees were reviewed. No Director was 
involved in deciding their own pay. Independent 
benchmarking shows that some of the roles 
are paid below market median rates, despite 
Unilever’s scale and complexity significantly 
exceeding the median for the peer group. In 
addition, the time commitments of certain 
roles have increased due to further expansion 
of tasks and the constantly evolving regulatory 
framework. Following this review an increase 
was approved of GBP 25,000 for the Chairman’s 
all inclusive fee, and an increase of GBP 3,000 
for the members of the Audit Committee and 
the Compensation Committee. The basic Non- 
Executive Director fee remains unchanged. 
Further details can be found on page 71.

Unilever’s remuneration policy 

The Netherlands has implemented the SRD with 
effect from 2020. Unilever is pleased to see these 
new reporting requirements which more closely 
align the Dutch regulations with what we already 
report under the UK regulations and the UK 
Corporate Governance Code. Key provisions of the 
SRD were already in place at Unilever including 
an annual advisory vote on the implementation 
of our remuneration policy for NV shareholders. 
Earlier in the year we were pleased to see the high 
levels of support we received from investors at our 
2019 AGMs: PLC 95.62% and NV 96.92% in favour of 
the remuneration report.

During 2019 the Committee assessed our 
remuneration policy for compliance to the SRD. 
We believe that our policy already complies with 
the SRD’s requirements. As such, we will next 
put the policy to a vote at both the PLC and NV 
AGMs in 2021. This enables us to maintain the 

61

Governance ReportUnilever Annual Report and Accounts 2019 
Directors' remuneration report continued

How we take into account the views of employees and the level of support in society 
Through the Unilever Sustainable Living Plan 
(USLP), and our values of integrity, respect, 
responsibility and pioneering, Unilever 
has already established a strong multi-
stakeholder model and a track record of 
taking societal considerations into account 
in everything we do. Unilever is committed to 
demonstrating that our purpose-led, future-fit 
business model drives superior performance, 
which protects our consumers, customers, 
employees, society, planet and shareholders.

under Section 172 of the UK Companies Act 
2006 (see page 12) to consider the impact 
of what we do on our multiple stakeholders. 
These considerations shape the way the 
Committee looks at pay and sets pay rates 
for our Executive and Non-Executive Directors 
relative to our wider workforce.

Also, in 2019 the Committee followed up with 
two sessions on Workforce Pay to understand 
the remuneration structures and policies in 
place for the broader employee population. 
The Committee takes this context, together with 
the external climate, into account when making 
decisions on executive pay. The Committee was 
also pleased to see an uplift in response to the 
UniVoice employee engagement survey, which 
gives employees the opportunity to provide 
feedback and express their views on a variety  
of topics, including pay.

In establishing the New Reward Framework, 
Unilever took into account feedback on reward 
from employees, both through formal surveys 
and in focus groups. Having been introduced  
to the principles driving the New Reward 
Framework, employees consulted said they 
felt more aligned with Unilever’s strategy 
and the owner’s mentality than with previous 
frameworks. Through this exercise we also 
learned that more junior employees would 
appreciate a softening of the current hard 
link between bonus and MCIP to allow them 
to invest some of their Fixed Pay into MCIP 
rather being able to invest only from bonus. 
The Committee will take this feedback into 
account for the remuneration policy renewal 
at the 2021 AGMs.

measurement, presentation and disclosure 
of leases. The standard has no impact on the 
cash flows of the Group. However, the standard 
requires lease payments to be split between 
capital repayments and interest and therefore 
impacts various cash flow subtotals. The result 
of adopting IFRS 16 has benefited our measure 
of FCF as well as Cumulative Operating Cash 
flow as defined for the GSIP. As such, the 
Committee has reflected the benefit of IFRS 16 
in the 2019 Annual Bonus target originally set 
for FCF by increasing the target range from €4.2 
billion-€6.2 billion to €4.7 billion-€6.7 billion.

The Committee has also reflected the benefit 
for the year 2019 in the 2017-2019 GSIP target 
for Cumulative Operating Cash flow which has 
resulted in an increase in the target range from 
€16.5 billion-€21.5 billion to €17.1 billion-€22.1 
billion. For the 2018-2020 GSIP this resulted in an 
increase in the target range from €19 billion-€24 
billion to €20.2 billion-€25.2 billion. In addition, 
upon adoption of IFRS 16 the Group recognised 
leases on the balance sheet with a right-of-
use asset and related lease liability. This has 
resulted in an increase to property, plant and 
equipment, and thus invested capital, which 
is used to calculate Return on Invested Capital 
(ROIC). To reflect the impact of the new accounting 
standard, the Committee has adjusted the ROIC 
target ranges set for the 2017-2020 and 2018-2021 
MCIP to include the dilutive effect of IFRS 16.

These are all formulaic adjustments which fully 
reflect the change in accounting standard.

Impact of Horlicks acquisition on  
inflight MCIP awards

The Committee set long-term incentive plan 
targets assuming there will be a certain level 
of M&A each year. However, the acquisition 
of the Health Food Drinks portfolio from 
GlaxoSmithKline, including the Horlicks and 
Boost brands, is significantly larger than the 
'bolt-on' M&A investment strategy included in 
the original target assumptions. Therefore, the 

Fairness in the workplace is a core pillar of the 
USLP and incorporates our Framework for Fair 
Compensation. As part of our Framework's 
living wage element, we are committed to 
pay a living wage to all our direct employees. 
We are already paying at or above a certified 
living wage in most places and are actively 
working through the small number of 
remaining issues which are in areas with 
complex pay arrangements. Further detail 
can be found on page 17. The living wage 
principle is also endorsed as good practice 
in Unilever’s Responsible Sourcing Policy. The 
Committee already upholds its obligation 

Technical adjustments

Underlying sales growth methodology

During 2019 Unilever updated its definition of 
USG to change the way we take into account 
hyperinflationary economies.

Previously our definition of USG excluded the 
impact of all price growth from countries where 
the impact of consumer price inflation rates had 
escalated to extreme levels (currently Argentina, 
Venezuela and Zimbabwe). After a full year of 
hyperinflationary conditions in Argentina, one 
of our larger markets, it became clear that these 
conditions would persist for some time. As a 
result, the definition has been updated so that a 
normalised level of price growth will be included 
in USG for hyperinflationary countries, which will 
be capped at an annual rate that is equivalent 
to approximately 2% per month compounded. 
This cap is derived from one of the indicators 
of hyperinflation cited in IAS 29 and ensures 
that any price growth above this level will be 
excluded from USG. The new USG definition 
better reflects Unilever’s normal pricing actions,  
distinct from those taken to respond to 
hyperinflationary conditions.

The Committee determined to make the same 
change to USG for incentive purposes so that the 
incentive outcomes align fully with our reported 
results. As a result, the USG target in our 2019 
annual bonus was increased from 3.0% to 3.3%. 
Prior year numbers have also been restated 
as per our announcement in September 2019, 
when calculating the multi-year USG growth  
in our inflight long-term incentive plans.

IFRS 16 ‘leases’: adjustments to 
inflight incentive plans 

The Committee has made a  formulaic, technical 
adjustment to reflect the implementation of 
IFRS 16 ‘Leases’. In 2019 the Group adopted 
IFRS 16, a new accounting standard which 
replaced the existing accounting standard for 
leases. The standard changes the recognition, 

62

Finally, with the introduction of the 
Sustainability Progress Index as a 25% 
performance metric in our MCIP in 2017, 
we have further strengthened the linkage 
between our remuneration policy and 
Unilever’s identity, values, mission and 
contribution made to society. These 
considerations have been integrated further 
in our new Unilever Compass: Purpose-Led, 
Future-Fit (to be released in 2020). You can find 
the remuneration policy at the link below and 
more on the Unilever Compass on page 9.

 www.unilever.com/remuneration-policy

Committee reviewed the estimated impact of 
the Horlicks acquisition across all performance 
measures for all inflight long-term incentive 
plans to ensure they remain appropriate. 

The Horlicks acquisition is expected to have a 
positive impact on underlying Earnings per Share 
(EPS) growth and a negative impact on ROIC. 
The Committee determined to adjust relevant 
inflight targets to adjust for the estimated 
positive and negative impacts of this acquisition 
to ensure that management are not unfairly 
penalised or rewarded for this acquisition. 
The like-for-like adjustment has the effect of 
reducing the ROIC targets and increasing the 
EPS targets. The Committee also wanted to 
ensure that management are incentivised for 
the successful implementation of this acquisition 
and therefore determined that adjusting targets 
at this stage is a more effective approach than 
adjusting outcomes to remove the impact of the 
acquisition at the time the awards vest.

The Committee took into account the estimated 
impact of the Horlicks acquisition in setting 
performance targets for 2019-2022 MCIP. 
However, the consideration for the acquisition is 
predominantly in shares in Hindustan Unilever 
Limited (HUL) and the share price movement of 
HUL since the announcement of the acquisition 
will have a significant impact on ROIC in 2019-
2022. Accordingly, the Committee reduced 
the ROIC target for MCIP 2019-2022 to reflect 
this impact as per the share price of HUL on 20 
February 2020. The adjusted targets for all inflight 
long-term incentive plans are set out below. The 
committee will review again the impact of the 
share price of HUL at deal completion and will 
evaluate if any re-alignment of targets will be 
necessary. Disclosure of the final targets will be 
posted at:

 www.unilever.com/investor-relations/
agm-and-corporate-governance/other-
governance-information/remuneration

Unilever Annual Report and Accounts 2019 
 
Adjusted performance ranges for inflight MCIP/GSIP plans, following the adjustments explained on 
page 62 (see page 68 for the changes for MCIP 2019-2022).

2017-2020 MCIP

Underlying Sales Growth   
(CAGR)

Underlying Earnings  per Share 
Growth (CAGR, Current FX)

Return on Invested Capital  
(Exit year %)

Sustainability Progress Index 
(Committee assessment  of  
USLP progress)

2018-2021 MCIP

Underlying Sales Growth   
(CAGR)

Underlying Earnings  per Share 
Growth (CAGR, Current FX)

Return on Invested Capital  
(Exit year %)

Sustainability Progress Index 
(Committee assessment  of  
USLP progress)

2018 – 2020 GSIP

Underlying Sales Growth   
(CAGR)

Average annual Underlying 
Operating Margin  improvement 
(bps vs PY, Current FX)

Cumulative Operating  
Cashflow  (€bn)

Weighting

Threshold

Max

25%

25%

25%

25%

25%

25%

25%

25%

25%

25%

25%

2.0%

0%

7.0%

0%

15.4%

0%

0%

0%

1.5%

0%

6.1%

0%

14.4%

0%

0%

0%

2.0%

25%

50bps

25%

€20.2bn

25%

6.0%

200%

13.0%

200%

18.4%

200%

200%

200%

5.5%

200%

11.1%

200%

18.4%

200%

200%

200%

6.0%

200%

140bps

200%

€25.2bn

200%

Total Shareholder Return

25%

10th position

3rd position

50%

200%

63

Governance ReportUnilever Annual Report and Accounts 2019Directors' remuneration report continued

Annual report on remuneration
This section sets out how Unilever’s remuneration policy (which was approved by shareholders at the May 2018 AGMs and is available on our website) 
was implemented in 2019, and how it will be implemented in 2020.

 www.unilever.com/remuneration-policy

Implementation of the remuneration policy for Executive Directors 
The remuneration of our Executive Directors was set in line with the principles for remuneration of the Group. Reward should support our business 
strategy and should be sufficient to attract and retain high-performing individuals without paying more than necessary. Being able to share in the 
success of Unilever is important across the workforce. The Executive Directors, other members of the ULE and most Unilever employees are rewarded on 
the basis of the same performance measures for the annual bonus. This helps drive a shared culture and alignment with Unilever’s purpose, strategy 
and values and allows employees to share in the same success as the most senior employees in Unilever. In addition, all of our management are invited 
to participate in the MCIP on similar terms to the conditions that apply to the Executive Directors. Further, all our other employees can participate in our 
‘buy three, get one for free’ SHARES plan to drive an owner’s mentality throughout the organisation. 

The CEO and CFO have the highest proportion of variable pay as they have the highest levels of responsibility. In addition, other employees’ bonuses are 
also determined by their individual performance whilst the CEO and CFO have no personal performance multiplier, thus making Unilever and Executive 
Director performance intrinsically connected. 

Elements of remuneration

Fixed Pay

Purpose and link  
to strategy

Supports the recruitment and retention of Executive Directors of the calibre required to implement our strategy. Reflects the 
individual’s skills, experience, performance and role within the Group. Provides a simple competitive alternative to the separate 
provision of salary, fixed allowance and pension.

At a glance

Details of the rationale for our Executive Directors' Fixed Pay amounts can be found on page 60.

Implementation  
in 2019

Effective from January 2019:
•  CEO: €1,450,000
•  CFO: €1,102,874

Planned for 2020 

Effective from January 2020:
• 
• 

 CEO: 4% increase to €1,508,000
 CFO: 3% increase to €1,135,960

The Fixed Pay increase for Alan is slightly higher than the 3.6% increase for the wider workforce to reflect his performance and 
progression in role and conservative positioning against market on appointment. The Fixed Pay increase for Graeme is slightly 
below that provided to the wider workforce

Annual Bonus

Purpose and link  
to strategy

Incentivises year-on-year delivery of rigorous short-term financial, strategic and operational objectives selected to support our 
annual business strategy and the ongoing enhancement of shareholder value.

At a glance

Implementation  
in 2019

Planned for 2020

The ability to recognise performance through an annual bonus enables us to manage our cost base flexibly and react to events 
and market circumstances.

• 
• 
• 

• 
• 

 Target annual bonus of 150% of Fixed Pay for the CEO and 120% of Fixed Pay for the CFO.
 Business Performance Multiplier of between 0% and 150% based on achievement against business targets over the year.
 Performance target ranges are considered to be commercially sensitive and will be disclosed in full with the corresponding 
performance outcomes retrospectively following the end of the relevant performance year.
 Maximum annual bonus is 225% of Fixed Pay for the CEO and 180% for the CFO.
 Subject to ultimate remedy/malus and claw-back provisions.

Implemented in line with the 2018 remuneration policy, with performance measures weighted as follows:
• 
• 
• 

 Underlying Sales Growth: 1/3
 Underlying Operating Margin Improvement: 1/3
 Free Cash Flow Growth: 1/3

The performance measures for 2020 will remain the same; however, the weight attached to each performance measure will 
change to reflect management's focus on delivering growth as a key priority for 2020:
• 
• 
• 

 Underlying Sales Growth: 50%
 Underlying Operating Margin Improvement: 25%
 Free Cash Flow Growth: 25%

Long-term Incentive (MCIP)

Purpose and link  
to strategy

The MCIP encourages senior management to invest their own money into Unilever shares, aligning their interests with 
shareholders by focusing on the sustained delivery of high performance results over the long term.

• 

• 
• 

• 

• 

 Executive Directors are required to invest a minimum of 33% and a maximum of 67% of their bonus into MCIP. Investment is made 
out of after tax income, so investing 67% of gross bonus would require an investment of more than the total net bonus received.
 Matching shares are awarded based on performance up to a maximum of 3 x matching shares.
 MCIP award to be made on 24 April 2020, vesting 15 February 2024 (with a requirement to hold vested matching shares for a 
further one-year retention period).
 Alan Jope and Graeme Pitkethly both elected to invest the maximum value of their 2019 bonus into MCIP investment shares, 
giving a maximum value from the matching shares for the CEO of €3,584,835 and for the CFO of €2,181,308.
 Subject to ultimate remedy/malus and claw-back provisions.

At a glance

64

Unilever Annual Report and Accounts 2019 
Elements of remuneration

Implementation  
in 2019

No vesting of MCIP shares due to the extension in performance period following the approval of the remuneration policy. 
Details of the 2019 MCIP awards can be found on page 68.

Performance update on Sustainability Progress Index (SPI) for MCIP year 2019 (based on 2018 USLP performance): 
The SPI is a two-fold assessment by the Corporate Responsibility Committee and the Compensation Committee that captures 
quantitative and qualitative elements (see page 57). For 2019, the Corporate Responsibility Committee and Compensation 
Committee agreed a framework for SPI assessment for the 2018 performance year that captures the breadth and depth of the 
USLP in relation to a number of key performance indicators (KPIs). These KPIs illustrate how Unilever aims to address a number 
of its principal risks such as brand preference, climate change, supply chain and ethics (see Our risks on page 35).  

The Committees reviewed qualitative and quantitative progress across each category and delivery against the KPIs. The 
Committees agreed on a SPI achievement level against the KPI taking into account performance across the entire SPI Category. 

The assessment of the Committees is summarised in the following table:

USLP Big Goal (see page 22)/ 
SPI Category 

KPIs

1)

2)

3)

4)

Health & Wellbeing

Dove: Help young people build up positive body confidence and self-esteem through 
educational programmes.

Environmental Impact

CO2: Reduce emissions from energy from factories per tonne of production.

Over-achieved

Enhancing Livelihoods

Responsible Sourcing Policy (RSP): Source our procurement spend from suppliers 
meeting the mandatory requirements of the RSP.

Accident Rate: Reduce the total recordable frequency rate (TRFR) for accidents in 
factories and offices.

Achieved

Achieved

Transformational 
Change

Sustainable Palm Oil: Purchase crude palm oil from physically certified sustainable  
sources by 2019.

Over-achieved

SPI Category 
Assessment

Over-achieved

5) 

Ratings & Rankings

Achieve top ratings in a range of leading sustainability rankings and indices.

Achieved

Overall SPI Outcome

125%

The Committee's annual SPI ratings will be tallied as an average SPI index for each four-year MCIP performance period.

Planned for 2020 

Performance conditions are assessed over a four-year period. The performance conditions and target ranges for 2020 awards 
under MCIP will be as follows: 

MCIP 2020 – 2023 awards

Weighting

Threshold

Max

Underlying Sales Growth  
(CAGR)

Underlying EPS growth  
(CAGR, Current FX)

Return on Invested Capital 
(Exit year %)

Sustainability Progress Index* 
(Committee assessment  
of USLP progress)

25%

25%

25%

25%

2.0%

0%

2.0%

0%

15.0%

0%

0%

0%

6.0%

200%

8.0%

200%

20.0%

200%

200%

200%

* SPI for MCIP year 2020: Plastic packaging will be an additional KPI for the 2019 performance on USLP (2020 SPI).

Performance at threshold results in no matching shares being awarded, target performance results in an award of 1.5 x 
matching shares, up to a maximum award of 3 x matching shares, with straight-line vesting between threshold and maximum. 
Participants are required to hold all their own investment shares and remain employed by Unilever for the duration of the 
relevant performance period.

The USG targets have increased by +50bps p.a. which reflect our continued top line growth ambitions.

The ROIC targets are set taking into account both IFRS 16 and the Horlicks acquisition, as disclosed elsewhere on page 62. 

The target range for Underlying Earnings Per Share Growth has been reduced by 2% at the top end from the MCIP 2019-2022 
cycle. When setting this target, the Committee believe that delivering 8% CAGR in EPS over the next four years would be an 
exceptional achievement and is a suitable stretch target. This target assumes a stronger Underlying Sales Growth performance, 
a more moderate benefit from operating leverage than seen in prior years as we reach our strategic margin ambition, and 
continues to reflect the increasing effect of exchange rate volatility in delivering current currency Underlying EPS growth over 
a four-year plan cycle. Historically FX has been a headwind on EPS, and unlike some peers our EPS targets are not adjusted to 
remove FX impacts.  We also wish to reiterate that our MCIP plan pays out at 0% for threshold performance, with a straight-line 
vesting schedule up to maximum. Considering these factors in the round the Committee believe a target of 5% CAGR and a 
stretch of 8% CAGR to be appropriate.  

In addition to the three elements mentioned above, our Executive Directors are provided with non-monetary benefits to aid attraction and retention. 
These include medical insurance cover, actual tax return preparation costs and provision of death-in-service benefits and administration.

65

Governance ReportUnilever Annual Report and Accounts 2019Directors' remuneration report continued

Ultimate remedy/malus and claw-back

Grants under MCIP and the legacy GSIP are subject to ultimate remedy as explained in the remuneration policy. Malus and claw-back apply to all 
performance-related payments as explained in the remuneration policy.

In 2019, the Committee did not reclaim or claw back any of the value of awards of performance-related payments to current or former Executive Directors.

Single figure of remuneration and implementation of the remuneration policy in 2019 for  
Executive Directors (Audited)
The table below shows a single figure of remuneration for each of our Executive Directors for the years 2018 and 2019. 

Alan Jope CEO(a)  (€’000)

Graeme Pitkethly CFO (€’000)

(A) Fixed Pay (b) 

Total Fixed Pay

(B) Other Benefits

Fixed Pay & Benefits sub total

(C) STI: Annual Bonus

(D) LTI: GSIP Performance Shares

LTI: MCIP Match Shares(c)

Variable Remuneration sub total

LTI Sub total

Total Remuneration - (Required by UK Law) (A+B+C+D)

(E) Share awards (required by Dutch law) 

Proportion 
of Fixed  
and 
Variable 
Rem

30.5%

69.5%

2019

1,450

1,450

41

1,491

1,784

1,619(d)

N/A

3,403

1,619

4,894

1,244

Total Remuneration - (Required by Dutch Law) (A+B+C+E)

4,519

Proportion 
of Fixed  
and 
Variable 
Rem

26.0%

74.0%

Proportion 
of Fixed  
and 
Variable 
Rem

N/A

N/A

2018

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

2019

1,103

1,103

27

1,130

1,085

2,132

N/A

3,217

2,132

4,347

1,522

3,737

2018

1,058

1,058

26

1,084

1,006

2,267

683

3,956

2,950

5,040

1,774

3,864

Proportion 
of Fixed  
and  
Variable 
Rem

21.5%

78.5%

(a) 

(b) 
(c) 
(d) 

 Alan Jope was appointed CEO as from 1 January 2019, but only became an Executive Director on 2 May 2019 at the close of the AGMs. However, for comparison purposes 
going forward, we disclose his remuneration for the full 2019 year.  
 From May 2018 Fixed Pay replaces salary, fixed allowance and pensions following the implementation of our new Reward Framework for our Executive Directors.
 In 2017 we extended the performance period of our MCIP plan from 3 years to 4 years, as such there was no MCIP vesting at the end of 2019. 
 Alan Jope's GSIP values in the above single figure table include GSIP performance shares previously granted to him in 2017 before his appointment as an Executive Director, 
and include tax and social security.

Where relevant, amounts for 2019 have been translated into euros using the average exchange rate over 2019 (€1 = £0.8799), excluding amounts in respect 
of GSIP calculated for UK purposes, which have been translated into euros using the exchange rate at vesting date of 13 February 2020 (€1 = £0.8390). 
Amounts for 2018 have been translated into euros using the average exchange rate over 2018 (€1 = £0.8835), excluding amounts in respect of MCIP and GSIP 
calculated for UK purposes, which have been translated into euros using the exchange rate at vesting date of 11 February 2019 (€1 = £0.8784).

We do not grant our Executive Directors any personal loans or guarantees.

Elements of single figure remuneration 2019

(A) Fixed Pay (Audited)

Fixed Pay set in euros and paid in 2019: CEO – €1,450,000 CFO – €1,102,874

(B) Other benefits (Audited)

For 2019 this comprises:

Medical insurance cover and actual tax return preparation costs

Provision of death-in-service benefits and administration 

Total

Alan Jope  
CEO (€)(a)

Graeme Pitkethly  
CFO (€)(a)

2019

25,816

14,941

40,757

2019

17,754

9,493

27,247

(a) 

 The numbers in this table are translated where necessary using the average exchange rate over 2019 of €1 = £0.8799. 

(C) Annual bonus (Audited)

Annual bonus 2019 actual outcomes: CEO – €1,783,500 (which is 55% of maximum, 123% of Fixed Pay). CFO – €1,085,228 (which is 55% of maximum, 98% 
of Fixed Pay).

Alan Jope

Bonus @ target  
= 150% 
(€2,175,000) 

Graeme Pitkethly

Business
performance 
82%

=

€1,783,500 

Bonus @ target  
= 120% 
(€1,323,449) 

Business
performance 
82%

=

€1,085,228  

Annual bonus measures are not impacted by share price growth. 

66

Unilever Annual Report and Accounts 2019(C) Annual bonus (Audited) continued

The annual bonus includes cash and the portion of annual bonus that Executive Directors have indicated will be re-invested in shares under the MCIP 
(satisfying the requirement to invest at least 33%). See below for details. Performance measure ranges have been adjusted to reflect the adjustments 
made by the Committee highlighted on page 62 in the Committee's Chair letter. Performance against targets:

Performance metrics (weighting)

Performance: Annual bonus

Threshold
0%

Target
100%

Maximum
150%

Result 
vesting
(% of 
target)

Underlying sales growth (1/3)

1.3%

2.9%

4.3%

80%

Free cash flow (€bn) (1/3)

Underlying operating margin 
improvement compared to prior year (1/3)

Overall performance ratio (based on
actual performance bonus formula) 
and endorsed by the Committee after 
quality of results assessment

€4.7bn

percentage
points
+30bps 

0%

€6.3bn

€6.7bn

117%

+50bps

percentage
points
+90bps

50%

82%

150%

82%

Further details of the annual bonus outcomes are described in the Committee's Chair letter on page 60. The calculated pay-out for Unilever’s 2019 
performance ratio of 82% was endorsed by the Committee as representing a balanced assessment of underlying performance of the business.

(D) GSIP – UK law requirement (Audited)

2019 Outcomes

This includes GSIP performance shares (operated under the Unilever Share Plan 2017) granted on 13 February 2017, based on performance in the three-
year period to 31 December 2019, which vested on 13 February 2020.

The values included in the single figure table for 2019 are calculated by multiplying the number of shares granted on 13 February 2017 (including 
additional shares in respect of accrued dividends through to 31 December 2019) by the level of vesting (119% of target award) and the share price on the 
date of vesting (NV €54.70 and PLC £46.12, NV NY $59.45 and PLC ADR $60.53). These have been translated into euros using the exchange rate on the date 
of vesting (€1 = £0.8390 and €1 = $1.0877). 

Performance measure ranges have been adjusted to reflect the adjustments made by the Committee highlighted on page 62 of the Committee's Chair 
letter. Performance against targets:

Performance metrics (weighting)

Threshold
0%

Performance: GSIP

Underlying sales growth (CAGR) (25%)

2.0%

3.0%

Average underlying operating margin 
improvement (25%)

percentage
points
+40bps

+83bps

Maximum
200%

Result vesting
(% of target)

6.0%

67%

percentage
points
+130bps 

109%

Cumulative operating cash flow (25%)

€17.1bn

€22.2bn

€22.1bn

200% 

Total shareholder return (25%)(a)

10th position

Overall vesting

7th

119%

3rd position

100%

119%

(a) 

 For the relative TSR measure, Unilever’s TSR is measured against a comparator group of other consumer goods companies. TSR measures the return received by a shareholder, 
capturing both the increase in share price and the value of dividend income (assuming dividends are reinvested). The TSR results are measured on a common currency basis to 
better reflect the shareholder experience. The current TSR peer group consists of 18 companies (19 including Unilever) as follows: Avon, Beiersdorf, Campbell Soup, Coca-Cola, 
Colgate-Palmolive, Danone, General Mills, Estée Lauder, Henkel, Kao, Kellog's, Kimberly-Clark, L'Oréal, Nestlé, PepsiCo, Procter & Gamble, Reckitt Benckiser, Shiseido. The 
Committee may change the TSR vesting levels set out above if the number of companies in the TSR comparator group changes (eg via M&A activity etc). 

Further details of the GSIP outcomes are described in the Committee's Chair letter on page 60. 

On the basis of this performance, the Committee determined that the GSIP awards to the end of 2019 will vest at 119% of initial target award levels  
(i.e. 60% of maximum for GSIP).

67

Governance ReportUnilever Annual Report and Accounts 2019Directors' remuneration report continued

(D) GSIP – UK law requirement (Audited) continued

Alan Jope

PLC ADR Shares

11,674 shares €435,903

30.9%

€817,249(e)

NV NY Shares

11,674 shares €430,692

30.5%

€802,062(e)

Graeme Pitkethly

PLC Shares

15,485 shares €580,594

28.5%

€1,047,834(e)

NV Shares

15,414 shares €600,066

28.8%

€1,084,252(e)

0

100,000

200,000

300,000

400,000

500,000

600,000

700,000

800,000

900,000 1,000,000 1,100,000

Original(a)

Performance(b)

Dividends(c)

Share Price Growth(d)

(a)  The conditional number of shares awarded (including decimals) at the share price on the award date.
(b)  The business performance ratio applied to the original conditional share award (including decimals) at the share price on the award date.
(c)  The dividends accrued on the original conditional share award (including decimals) at the share price on the award date.
(d) 

 The nominal movement in share price between the award date and the vesting date applied to the original conditional share award plus accrued dividends (including 
decimals) multiplied by the business performance ratio.
 The final value of the award on the vesting date using the average exchange rate over 2019 of €1 = £0.8799 and €1= $1.1203. The actual number of vested shares can be found 
on page 69. The share values for Alan Jope are grossed up for tax and social security. 

(e) 

(E)  Share Awards- Dutch law requirement (Audited)

As per the Dutch requirements, these costs are non-cash costs and relate to the expenses recognised for the period following IFRS 2. This is based on 
share prices on grant dates and a 98% adjustment factor for GSIP shares awarded in 2018, 2017 and 2016. For MCIP shares awarded in 2019, 2018 and 
2017, there has been no adjustment factor applied.

Scheme interests awarded in the year (Audited)

MCIP Plan Conditional matching share award made on 23 April 2019

Basis of award

Based on the level of 2018 annual bonus paid in 2019 invested by the CEO and CFO. The following numbers of matching 
shares were awarded on 23 April 2019 (vesting on 9 February 2023)(a):

CEO:
•  PLC – 0
•  NV – 16,668

CFO:
•  PLC – 19,196 
•  NV – 0
Maximum vesting results in 200% of the above awards vesting.

Maximum face value 
of awards

•  CEO: €1,748,991(b)
•  CFO: €1,975,705(b)

Threshold vesting  
(% of target award)

Four equally weighted long-term performance measures. 0% of the target award vests for threshold performance.

Performance period

1 January 2019 – 31 December 2022 (with a requirement to hold vested matching shares for a further one-year retention period).

Details of  
performance 
measures

Performance measure ranges have been adjusted to reflect the adjustments made by the Committee highlighted on page 62 
of the Committee's Chair letter:

MCIP 2019 – 2022 awards

Weighting

Threshold

Max

Underlying Sales Growth  
(CAGR)

Underlying EPS growth  
(CAGR, Current FX)

Return on Invested Capital 
(Exit year %)

Sustainability Progress Index 
(Committee assessment of 
USLP progress) 

25%

25%

25%

25%

1.5%

0%

2.0%

0%

16.0%

0%

0%

0%

5.5%

200%

10.0%

200%

20.0%

200%

200%

200%

(a) 

(b) 

 Under MCIP, Executive Directors invest in NV or PLC shares, and receive a corresponding number of performance-related matching shares. On 23 April 2019, the CEO and the 
CFO invested the maximum value of their 2018 annual bonus in MCIP investment shares (Alan Jope elected to receive NV shares only and Graeme Pitkethly elected to receive 
PLC shares only, in line with the share choice provisions in operation at the time).
 Face values are calculated by multiplying the number of shares granted on 23 April 2019 (including decimals) by the share price on that day of PLC £45.28 and NV €52.47 respectively, 
assuming maximum performance and therefore maximum vesting of 200% for MCIP and then translating into euros using an average exchange rate over 2019 of €1 = £0.8799.

68

Unilever Annual Report and Accounts 2019Minimum shareholding requirement and Executive Director share interests (Unaudited)

The remuneration arrangements applicable to our Executive Directors require them to build and retain a personal shareholding in Unilever within five 
years of their date of appointment to align their interests with those of Unilever’s shareholders. Incoming Executive Directors will be required to retain all 
shares vesting from any share awards made since their appointment until their minimum shareholding requirements have been met in full.

The table below shows the Executive Directors’ share ownership against the minimum shareholding requirements as at 31 December 2019 and the 
interest in NV and PLC ordinary shares of the Executive Directors and their connected persons as at 31 December 2019.

When calculating an Executive Director’s personal shareholding the following methodology is used:
•  Fixed Pay at the date of measurement.
• 

 Shares in either PLC or NV (or a combination of both) will qualify provided they are personally owned by the Executive Director, by a member of his 
(immediate) family or by certain corporate bodies, trusts or partnerships as required by law from time to time (each a ‘connected person’).
 Shares purchased under the MCIP, whether from the annual bonus or otherwise, will qualify as from the moment of purchase as these are held in the 
individual’s name and are not subject to further restrictions.

• 

•  Shares or entitlements to shares that are subject only to the Director remaining in employment will qualify on a net of tax basis.
• 

 Shares awarded on a conditional basis by way of the GSIP or MCIP will not qualify until the moment of vesting (i.e. once the precise number of shares is 
fixed after the three-year vesting period for the GSIP, or a four-year vesting period for the MCIP, has elapsed).

•  The shares will be valued on the date of measurement or, if that outcome fails the personal shareholding test, on the date of acquisition.

The share price for the relevant measurement date will be based on the average closing share prices and the euro/sterling/US dollar exchange rates 
from the 60 calendar days prior to the measurement date.

Executive Directors are required to hold shares to the value of 100% of their shareholding requirement for 12 months post cessation of employment at 
Unilever, and 50% of these shares for 24 months post cessation of employment with Unilever. ULE members are required to build a shareholding of 400% 
of Fixed Pay (500% for the CEO). This requirement is 150% of Fixed Pay for the ‘Top 75’ management layer below ULE.

Executive Directors’ and their connected persons’ interests in shares and share ownership (Audited)

Share 
ownership 
guideline as 
% of Fixed 
Pay (as at 31 
December 
2019)

Have 
guidelines 
been met 
(as at 31 
December 
2019)

Actual share 
ownership as 
a % of Fixed 
Pay (as at 31 
December 
2019)(a)

Shares held as at  
1 January 2019(b)

Shares held as at  
31 December 2019(b)

NV

0

PLC

NV NY

PLC ADR

NV

PLC

NV NY

PLC ADR

0 129,561

44,534

11,112

0 151,141

49,197

CEO: Alan Jope

CFO: Graeme Pitkethly

500%

400%

Yes

Yes

775%

740% 35,340

73,495

0

0

39,535 114,355

0

0

(a) 

(b)	

 Calculated based on the minimum shareholding requirements and methodology set out above and the headline Fixed Pay for the CEO and CFO as at 31 December 2019 
(€1,450,000 for the CEO and €1,102,874 for the CFO).
	NV	shares	are	ordinary	€0.16	shares	and	PLC	shares	are	ordinary	31/9p	shares.

During the period between 31 December 2019 and 20 February 2020, the following changes in interests have occurred:

• 

• 

 Graeme Pitkethly purchased 5 PLC shares under the PLC ShareBuy Plan: 3 on 9 January 2020 at a share price of £42.74, and a further 2 on 10 February 
2020 at a share price of £46.61; and
 as detailed under headings (D) on page 67, on 13 February 2020:
• 
• 

 Alan Jope acquired 13,988 NV NY shares following the vesting of his 2017 GSIP award; and
 Graeme Pitkethly acquired 36,988 PLC shares following the vesting of his 2017 GSIP award.

The voting rights of the Directors (Executive and Non-Executive) and members of the ULE who hold interests in the share capital of NV and PLC are the 
same as for other holders of the class of shares indicated. As at 20 February 2020 none of the Directors’ (Executive and Non-Executive) or other ULE 
members’ shareholdings amounted to more than 1% of the issued shares in that class of share. All shareholdings in the table above are beneficial. On 
page 51 the full share capital of NV and PLC has been described. Page 103 and 104 set out how many shares Unilever held to satisfy the awards under 
the share plans.

Information in relation to outstanding share incentive awards

As at 31 December 2019, Alan Jope held awards over a total of 53,314 shares which are subject to performance conditions, and Graeme Pitkethly held 
awards over a total of 115,708 shares which are subject to performance conditions. There are no awards of shares without performance conditions and 
no awards in the form of options.

69

Governance ReportUnilever Annual Report and Accounts 2019Directors' remuneration report continued

Management Co-Investment Plan (Audited)

The following conditional shares vested during 2019 or were outstanding at 31 December 2019 under the MCIP:

Balance of 
conditional 
shares at 
January 2019

No. of  
shares

Conditional 
shares 
awarded in 
2019(a)
Performance 
period 1 
January 
2019 to 31 
December 
2022

Dividend 
shares 
accrued 
during the 
year (d)

Price  
award

0

16,668

€52.47

Share 
type

NV

Balance of  
conditional shares  
at 31 December 2019

Vested in 
2019(e)

Price at 
vesting

0

4,489

4,492

7,057

7,118

$54.73

$54.00

€48.55

£42.06

Additional 
shares 
earned in 
2019(f)

0

1,088

1,089

1,711

1,726

No. of 
shares

17,050

24,575

0

18,959

38,628

382

735

0

566

Alan Jope

Graeme Pitkethly

NV NY

27,241(b)

PLC ADR

3,403(b)

NV

PLC

23,739(c)

23,819(c)

0

0

0

19,196

£45.28

1,005

(a) 

(b) 

(c) 

(d) 
(e) 
(f) 

  On 23 April 2019, Alan Jope and Graeme Pitkethly each invested in MCIP the maximum value of their annual bonus earned during 2018 and paid in 2019, and received a 
corresponding award of 1.5 x matching shares (which will vest, subject to performance, on 9 February 2023). Alan Jope chose to receive NV shares, and Graeme Pitkethly chose 
to receive PLC shares.
  This includes grants that were made to Alan Jope before his appointment as CEO as per 1 January 2019, being a grant of 3,123 of each NV NY and PLC ADR shares made on 11 
February 2016 (which vested on 11 February 2019), a grant of 8,607 NV NY shares made on 17 May 2017 (vesting on 16 February 2021), a grant of 14,454 NV NY shares made on 
23 April 2018 (vesting on 16 February 2022), and 1,057 NV NY shares and 280 PLC ADR shares from reinvested dividends accrued in prior years in respect of awards.
  This includes a grant of 4,912 of each NV and PLC shares made on 11 February 2016 (which vested on 11 February 2019), a grant of 5,423 of each NV and PLC shares made on 
17 May 2017 (vesting on 16 February 2021), a grant of 12,408 of each NV and PLC shares made on 3 May 2018 (vesting on 16 February 2022), and 996 NV shares and 1,076 PLC 
shares from reinvested dividends accrued in prior years in respect of awards.
 Reflects reinvested dividend equivalents accrued during 2019 and subject to the same performance conditions as the underlying matching shares.
  The 11 February 2016 grant vested on 11 February 2019 at 132% for both Alan Jope and Graeme Pitkethly. 
  This includes the additional shares earned and accrued dividends as result of a business performance multiplier on vesting above 100%.

Global Share Incentive Plan (Audited)

The following conditional shares vested during 2019 or were outstanding at 31 December 2019 under the GSIP:

Balance of 
conditional 
shares at 
January 2019 (a)

Balance of  
conditional shares  
at 31 December 2019

Share 
type

NV NY

PLC ADR

NV

PLC

No. of  
shares

12,038(b)

12,048(b)

45,883(c)

46,130(c)

Dividend 
shares accrued 
during the 
year (d)

175

174

866

870

Vested in 
2019(e)

8,409

8,416

23,413

23,615

Price at  
vesting

$54.73

$54.00

€48.55

£42.06

Additional 
shares earned 
in 2019(f) 

2,038

2,041

5,675

5,725

No. of  
shares

5,842

5,847

29,011

29,110

Alan Jope

Graeme Pitkethly

(a) 
(b) 

(c) 

(d) 
(e) 

(f) 

In accordance with the remuneration policy adopted by shareholders in May 2018 no GSIP award has been granted after 2018.
 This includes grants that were made to Alan Jope before his appointment as CEO as per 1 January 2019, being a grant of 5,851 of each NV NY and PLC ADR shares made on 11 
February 2016 (which vested on 11 February 2019), a grant of 5,370 of each NV NY and PLC ADR shares made on 13 February 2017 (which vested on 13 February 2020), and 817 
NV NY and 827 PLC ADR shares from reinvested dividends accrued in prior years in respect of awards.
 This includes a grant of 16,297 of each NV and PLC shares made on 11 February 2016 (which vested on 11 February 2019), a grant of 14,171 of each NV and PLC shares made on 
13 February 2017 (which vested on 13 February 2020), a grant of 12,772 of each NV and PLC shares made on 16 February 2018 (vesting 17 February 2021), and 2,643 NV shares 
and 2,890 PLC shares from reinvested dividends accrued in prior years in respect of awards.
 Reflects reinvested dividend equivalents accrued during 2019, subject to the same performance conditions as the underlying GSIP shares.
 The 11 February 2016 grant vested on 11 February 2019 at 132% for both Alan Jope and Graeme Pitkethly. In accordance with Unilever’s existing remuneration policy, Executive 
Directors are able to choose whether they receive any shares due to vest under GSIP in PLC or NV shares or an equal number of shares in each. Alan Jope chose to receive NV 
shares. Therefore, upon vesting, his 11 February 2016 PLC ADR award was cancelled and converted and delivered to him as 8,511 NV NY shares (resulting in a total vesting 
for the 11 February grant of 16,920 NV NY shares). Graeme Pitkethly chose to receive PLC shares. Therefore, upon vesting, his 11 February 2016 NV award was cancelled and 
converted and delivered to him as 23,114 PLC shares, (resulting in a total vesting for the 11 February grant of 46,729 PLC shares). 
 This includes the additional shares earned and accrued dividends as result of a business performance multiplier on vesting above 100%.

Executive Directors’ service contracts

Starting dates of our Executive Directors’ service contracts:
•  Alan Jope: 1 January 2019 (signed on 5 March 2019); and
•  Graeme Pitkethly: 1 October 2015 (signed on 16 December 2015).

Service contracts are available to shareholders to view at the AGMs or on request from the Group Secretary, and can be terminated with 12 months’ 
notice from Unilever or six months’ notice from the Executive Director. A payment in lieu of notice can be made of no more than one year’s Fixed Pay and 
other benefits. Other payments that can be made to Executive Directors in the event of loss of office are disclosed in our remuneration policy which is 
available on our website.

  www.unilever.com/remuneration-policy

70

Unilever Annual Report and Accounts 2019Payments to former Directors (Audited)

The table below shows the 2019 payments to Paul Polman in accordance with arrangements made with him upon his stepping down as CEO on 
31 December 2018 and his retirement from employment with Unilever effective 2 July 2019. These arrangements were disclosed in the Director's 
remuneration report in the Unilever Annual Report and Accounts 2018.

Paul Polman 

Fixed Pay

Other Benefits(a)

Pension(b)

GSIP 2017-2019 (pro-rated)(c)

Total Remuneration(d)

(€’000)

859

337

2,255

3,368

6,819

(a) 
(b) 

(c) 
(d) 

 This includes tax preparation fees, medical, death & disability cover and social security.
 Distribution of monies paid into a supplemental pension plan during 2010-2018 and associated investment return. The annual contributions were previously reported in the 
2010-2018 DRRs.
 Actual time pro-rated GSIP vesting (79%) on 13 February 2020 of 62,571 NV shares at a closing share price of €54.70.
 The value of the GSIP 2017-2019 (pro-rated) awards calculated pursuant to Dutch law is €1,526 thousand. Total remuneration in accordance with Dutch law is €4,977 thousand. 
These costs are non-cash costs and relate to the expenses recognised for the period following IFRS 2. This is based on share prices on grant dates and a 98% adjustment factor 
for these respective GSIP shares.

There have been no other payments to former Directors nor have there been any payments for loss of office during the year.

Implementation of the remuneration policy for Non-Executive Directors
The current Non-Executive Director fee levels will be changed for 2020, with an increase of £25,000 for the Chairman fee (4%) and an increase of £3,000 for the 
fee of the members of the Audit Committee (15%) and for the members of the Compensation Committee (20%). The basic Non-Executive Director fee remains 
unchanged. We will further review fee levels in the context of the remuneration policy renewal in 2021. The table below outlines the current fee structure with 
fees set in euros and paid 50% by each of NV (in euros) and PLC (in sterling) shown using an exchange rate of £1 = €1.2817 (rounded) for both years:

Roles and responsibilities
Basic Non-Executive Director Fee
Chairman (all inclusive)
Vice Chairman (modular)
Member of Nominating and Corporate Governance Committee
Member of Compensation Committee
Member of Corporate Responsibility Committee
Member of Audit Committee
Chair of Nominating and Corporate Governance Committee
Chair of Compensation Committee
Chair of Corporate Responsibility Committee
Chair of Audit Committee

2020 Annual Fee €

2019 Annual Fee €

108,949
833,105
51,270
19,226
23,071
19,226
29,479
38,452
38,452
38,452
51,270

108,949
801,092
51,270
19,226
19,226
19,226
25,635
38,452
38,452
38,452
51,270

All reasonable travel and other expenses incurred by Non-Executive Directors in the course of performing their duties are considered to be business 
expenses. Non-Executive Directors also receive expenses relating to the attendance of their spouse or partner, when they are invited by Unilever.

Single figure of remuneration in 2019 for Non-Executive Directors (Audited)

The table below shows a single figure of remuneration for each of our Non-Executive Directors, for the years 2018 and 2019.

Non-Executive Director
Nils Andersen(c)
Laura Cha
Vittorio Colao(d)
Marijn Dekkers
Ann Fudge(e)
Judith Hartmann
Andrea Jung
Susan Kilsby(f)
Mary Ma(g)
Strive Masiyiwa(h)
Youngme Moon(i)
John Rishton(j)
Feike Sijbesma
Total

2019

Total 
remuneration 
€’000

Benefits(b) 
€’000

10
– 
33
35 
–
19
–
–
–
–
–
16
–
113 

220 
121 
172 
708 
–   
146 
121 
53 
81 
139 
169 
168 
139
2,237 

Fees(a) 
€’000

211 
121 
139 
673 
–   
127 
121 
53 
81 
139 
169
151 
139 
2,124 

2018

Total 
remuneration 
€’000

Benefits(b) 
€’000

9 
– 
–
13
–
7
–
– 
–
–
–
–
–
29 

130 
115 
127 
757
50 
128 
80 
– 
115 
131 
147
143 
135
2,058 

Fees(a) 
€’000

121 
115 
127 
744 
50 
121 
80 
– 
115 
131 
147 
143 
135 
2,029 

(a) 

(b) 

(c) 

(d) 

 This includes fees received from NV in euros and PLC in sterling for 2018 and 2019 respectively. Includes basic Non-Executive Director fee and Committee chairmanship and/
or membership. Where relevant, amounts for 2018 have been translated into euros using the average exchange rate over 2018 (€1 = £0.8835). Amounts for 2019 have been 
translated into euros using the average exchange rate over 2019 (€1 = £0.8799).
 The only benefit received relates to travel by spouses or partners where they are invited by Unilever.
 Chairman and Chair of the Nominating and Corporate Governance Committee as per November 2019.
 Chair of the Compensation Committee.

(e)  Retired from the Boards at the May 2018 AGMs.
(f)   Appointed at the May 2019 AGMs, with appointment taking effect from 1 August 2019.
(g) 

 Passed away on 31 August 2019.
 Chair of the Corporate Responsibility Committee.
 Vice Chair and Senior Independent Director.
 Chair of the Audit Committee. 

(h) 

(i) 

(j) 

We do not grant our Non-Executive Directors any personal loans or guarantees or any variable remuneration, nor are they entitled to any severance payments.

71

Governance ReportUnilever Annual Report and Accounts 2019Directors' remuneration report continued

Percentage change in remuneration of Non-Executive Directors

The table below shows the five-year history year-on-year percentage change for fees and other benefits for the current Non-Executive Directors.

Non-Executive Director
Nils Andersen 

Laura Cha 

Vittorio Colao 

Marijn Dekkers 

Judith Hartmann 

Andrea Jung 

Susan Kilsby 

Strive Masiyiwa 

Youngme Moon 

John Rishton 

Feike Sijbesma 

% change  
from 2018 to 2019

% change  
from 2017 to 2018

% change  
from 2016 to 2017

% change  
from 2015 to 2016

% change  
from 2014 to 2015

% change  
from 2013 to 2014

Total Remuneration(a)

69.2%

5.2%

35.4%

-6.5%

14.1%

51.3%

–

6.1%

15.0%

17.5%

3.0%

16.1%

7.5%

23.3%

2.3%

14.3%

–

–

18.0%

42.7%

12.6%

6.3%

-12.5%

-10.1%

-3.7%

42.6%

-8.2%

–

–

56.3%

45.1%

-9.3%

-3.8%

62.0%

-2.5%

87.7%

– 

52.5%

–

–

– 

– 

5.3%

3.9%

–

20.8%

– 

62.9%

– 

– 

– 

–

–

– 

– 

– 

– 

– 

– 

– 

– 

– 

24.3%

693.8%

62.1%

– 

(a) 

 Non-Executive Directors receive an annual fixed fee and do not receive any Company performance related payment. Therefore, the year-on-year % changes are mainly due 
to  changes in committee chair or memberships, mid-year appointments of Non-Executive Directors, fee increases as disclosed in earlier directors’ remuneration reports and 
changes in the average sterling: euro exchange rates. Marijn Dekkers stepped down as Chairman in November 2019, and was succeeded by Nils Andersen. Feike Sijbesma 
joined Unilever in November 2014 and therefore his change from 2014 to 2015 shows a larger % change than for a usual mid-year joiner. 

Non-Executive Directors’ interests in shares (Audited)
Non-Executive Directors are encouraged to build up a personal shareholding of at least 100% of their annual fees over the five years from appointment. 
The table shows the interests in NV and PLC ordinary shares of Non-Executive Directors and their connected persons as at 31 December 2019 against the 
minimum shareholding recommendation. There has been no change in these interests between 31 December 2019 and 20 February 2020 (other than 
Susan Kilsby, who bought 1,250 PLC shares on 20 February 2020 at a share price of £45.67).

Non-Executive Director

Nils Andersen(a)

Laura Cha

Vittorio Colao

Marijn Dekkers

Judith Hartmann

Andrea Jung

Susan Kilsby

Mary Ma(b)

Strive Masiyiwa

Youngme Moon

John Rishton

Feike Sijbesma

Share type

Shares held at  
31 December 2019

Actual share ownership as a % of NED fees  
(as at 31 December 2019)

NV

NV

PLC

NV

NV NY

NV

NV

-

NV

PLC

PLC

NV NY

NV

PLC

NV

21,014

2,660

858

5,600

20,000

2,500

4,576

-

860

1,860

1,130

3,500

3,340

2,000

10,000

134%

149%

206%

152%

101%

194%

-

173%

42%

106%

181%

369%

 The shareholding percentage has been measured against the annual all-inclusive Chairman fee for 2019, although Nils Andersen only became Chairman on 13 November 2019.

(a) 
(b)  Shares held at 31 August 2019.

Non-Executive Directors’ letters of appointment

All Non-Executive Directors were reappointed to the Boards at the 2019 AGMs, with the exception of Susan Kilsby (who was appointed for the first time, 
with her appointment taking effect on 1 August 2019).

Non-Executive Director

Date first appointed 
to the Boards

Effective date of  
current appointment(a)

Nils Andersen

Laura Cha

Vittorio Colao

Marijn Dekkers

Judith Hartmann

Andrea Jung

Susan Kilsby

Strive Masiyiwa

Youngme Moon

John Rishton

Feike Sijbesma

30 April 2015

15 May 2013

1 July 2015

21 April 2016

30 April 2015

3 May 2018

1 August 2019

21 April 2016

21 April 2016

15 May 2013

1 November 2014

2 May 2019

2 May 2019

2 May 2019

2 May 2019

2 May 2019

2 May 2019

1 August 2019

2 May 2019

2 May 2019

2 May 2019

2 May 2019

(a) 

 The unexpired term for all Non-Executive Directors’ letters of appointment is the period up to the 2020 AGMs, as they all, unless they are retiring, submit themselves for annual 
reappointment.

72

Unilever Annual Report and Accounts 2019Other disclosures related to Directors’ remuneration (Unaudited)

CEO single figure ten-year history

The table below shows the ten-year history of the CEO single figure of total remuneration for UK purposes:

CEO 
Single figure of total remuneration (€‘000)

Annual bonus award rates against maximum 
opportunity

GSIP performance shares vesting rates against 
maximum opportunity

MCIP matching shares vesting rates against 
maximum opportunity

Share Matching Plan shares vesting rates 
against maximum opportunity(a)

(a) 

 Shown in year of award.

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

6,292

6,010

7,852

7,740

9,561

10,296

8,370

11,661

11,726

4,894

80%

68%

100%

78%

66%

92%

92%

100%

51%

55%

47%

44%

55%

64%

61%

49%

35%

74%

66%

60%

n/a

n/a

n/a

n/a

81%

65%

47%

99%

88%

n/a

100%

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

Unilever regularly looks at pay ratios throughout the company, and the pay ratio between each work level, and we have disclosed this for a number of 
years. The table below provides a detailed breakdown of the fixed and variable pay elements for each of our UK and Dutch work levels, showing how 
each work level compares to the CEO and CFO in 2019 (with equivalent figures from 2018 included for comparison purposes).

CEO/CFO Pay Ratio Comparison (split by fixed/variable pay)

WL1

CEO = 264.8 x WL1 | CFO = 113.8 x WL1
CEO =  100.2 x WL1 | CFO =  88.0 x WL1

WL2

CEO = 142.0 x WL2 | CFO = 61.0 x WL2
CEO =  58.4 x WL2 | CFO =  51.3 x WL2

CEO = 48.5 WL3 | CFO = 20.8 x WL3

CEO =  23.0  x WL3 | CFO =  20.2 x WL3

CEO = 22.8 x WL4 | CFO = 9.8 x WL4

CEO =  10.9  x WL4 | CFO =  9.6 x WL4

CEO = 7.5 x WL5 | CFO = 3.2 x WL5

CEO =  3.9 x WL5 | CFO =  3.5 x WL5

CEO = 3.8 x WL6 | CFO = 1.6 x WL6

CEO = 2.0 x WL6 | CFO = 1.7 x WL6

CEO = 2.3 x CFO 

CEO = 1.1 x CFO

WL3

WL4

WL5

WL6

CFO

CEO

€0m

€1m

€2m

€3m

€4m

€5m

€6m

€7m

€8m

€9m

€10m

€11m

€12m

2019 Fixed 

2019 Variable

2018 Fixed 

2018 Variable

Figures for the CEO and CFO are calculated using the data for UK purposes from the Executive Directors’ single figure table on page 66. Accordingly, the 
year-on-year comparison reflects the appointment of Alan Jope as CEO in 2019 following Paul Polman’s retirement at the end of 2018. The 2019 numbers 
reflect that Alan Jope's Fixed Pay was set at a lower level than Paul Polman's. The numbers are further impacted by fluctuation in the exchange rates 
used to convert pay elements denominated in pounds sterling to euros for reporting purposes in 2018. From 2019 the CEO and CFO pay elements are 
paid in euros. Where relevant, amounts for 2018 have been translated using the average exchange rate over 2018 (€1 = £0.8835), and amounts for 2019 
have been translated using the average exchange rate over 2019 (€1 = £0.8799). 

Annual bonus and long-term incentives (GSIP and MCIP) for the UK and Dutch employees were not calculated following the statutory method for single-
figure pay. Instead, variable pay figures were calculated using:
• 
• 
• 

 target annual bonus values for the respective year (so disregarding personal performance multipliers, which equal out across the population as a whole);
 target GSIP values for the respective year; and
 MCIP values calculated at an appropriate average for the relevant Work Level of employees, i.e. an average 45% investment of bonus for WL3 
employees; 60% for WL4-5 employees; and 100% for WL6 employees.

Fixed pay figures reflect all elements of pay (including allowances) and benefits paid in cash.

73

Governance ReportUnilever Annual Report and Accounts 2019Directors' remuneration report continued

CEO pay ratio comparison

The table below is included to meet UK requirements and shows how pay for the CEO compares to our UK employees at the 25th percentile, median and 
75th percentile.

Year

Year ended 31 December 2019

Salary:

Year ended 31 December 2018

Salary:

Pay and benefits:

Pay ratio (Option A):

Pay and benefits (excluding pension):

Pay ratio (Option A):

25th Percentile

£38,510

£50,689

83

£28,804

£34,400

301

Median 
Percentile

£45,154

£61,086

69

£37,000

£41,443

250

75th Percentile Mean Pay Ratio

£59,988

£87,982

48

£50,021

£57,800

179

51 

147

Figures for the CEO are calculated using the data from the Executive Directors’ single figure table on page 66 translated into sterling using the average 
exchange rate over 2019 (€1 = £0.8799).

Option A was used to calculate the pay and benefits (including pension) of the 25th percentile, median and 75th percentile UK employees because the 
data was readily available for all UK employees of the group and Option A is the most accurate method (as it is based on total full-time equivalent total 
reward for all UK employees for the relevant financial year). Figures are calculated by reference to 31 December 2019, and the respective salary and pay 
and benefits figures for each quartile are set out in the table above. Full-time equivalent figures are calculated on a pro-rated basis.

Variable pay figures for the UK employees are calculated on the basis set out in the paragraph for other work levels below the ‘CEO/CFO Pay Ratio Comparison’ 
table. The reason for this is it would be unduly onerous to recalculate these figures when, based on a sample, the impact of such recalculation is expected to be 
minimal.

Year-on-year comparisons reflects the appointment of Alan Jope as CEO in 2019 following Paul Polman’s retirement at the end of 2018 and as a result the CEO 
pay ratio has decreased from 2018 to 2019 since Alan Jope’s Fixed Pay was set at a level lower than Paul Polman’s. For the overall UK employee calculation pay 
and benefit values have increased by approximately 20% due to inclusion of the pension in 2019. Salary for the UK employees has increased minimally because 
of the change in the New Reward Framework for the WL3s, despite the fact that the workforce in numbers decreased by 3.8% from 2018 to 2019.

Additionally, in the UK and The Netherlands we are now required to show additional disclosures on the rates of change in pay year on year. The pay ratios set 
out above are more meaningful as they compare to the pay of all of our UK employees. By contrast, the UK regulations require us to show the percentages 
below based on employees of our PLC top company only, which forms a relatively small proportion of our total UK workforce. So, whilst operationally we may 
pay greater attention to our internal pay ratios (included above in the 'CEO/CFO pay ratio comparison' table), these new required figures are as follows:

Percentage change in remuneration of Executive Directors (CEO/CFO) for UK purposes 

The table below shows the five-year history year-on-year percentage change for Fixed Pay, other benefits (excluding pension) and bonus for the CEO, CFO 
and PLC’s employees (based on total full-time equivalent total reward for the relevant financial year) pursuant to UK requirements. The respective changes in 
percentages in fees for our Non-Executive Directors are included in the table 'Percentage change in remuneration of Non-Executive Directors' on page 72.

% change from 2018 to 2019
CEO(a)(b)
CFO(a)
PLC employees(d)
% change from 2017 to 2018
CEO(a)
CFO(a)
PLC employees(d)
% change from 2016 to 2017
CEO(a)
CFO(a)
PLC employees(d)
% change from 2015 to 2016
CEO(a)
CFO(a)(c)
PLC employees(d)
% change from 2014 to 2015
CEO(a)
CFO(a)
PLC employees(d)

% change from 2013 to 2014
CEO(a)
CFO(a)(c)
PLC employees(d)

Fixed Pay 

Other benefits  
(not including pension)

-9.5%

4.2%

15.0%

11.3%

8.2%

8.4%

-6.9%

-2.2%

-6.8%

-11.0%

-30.8%

10.1%

11.3%

-16.6%

0.3%

5.2%

5.2%

-

-92.3%

4.8%

-5.2%

-19.2%

8.3%

-5.0%

5.0%

-5.5%

-7.0%

-5.1%

-32.2%

19.1%

14.5%

-27.6%

20.7%

12.4%

-36.5%

-

Bonus 

-7.4%

7.9%

9.7%

-16.5%

-10.5%

-3.9%

0.8%

21.1%

14.5%

-11.0%

14.3%

16.6%

55.8%

4.4%

79.0%

-11.4%

-11.5%

-

(a) 

(b) 

(c) 

(d) 

 Calculated using the data for UK purposes from the Executive Directors’ single figure table on page 66 (for information on exchange rates please see the footnotes in that table). 
 As at 1 January 2019 Alan Jope succeeded Paul Polman as CEO and therefore the CEO remuneration from 2018 to 2019 decreased compared to prior years as Alan Jope's Fixed 
Pay was set at a level lower than Paul Polman's. 
 As at October 2015 Jean-Marc Huet stepped down as CFO and therefore the figures only include ten months for 2015. Graeme Pitkethly succeeded Jean-Marc Huet as an 
Executive Director as per 21 April 2016, although he assumed the role of CFO as from October 2015. As a result the figure for 2016 include payments from May 2016 onwards. 
The CFO remuneration from 2015 to 2016 therefore decreased, which was also due to Graeme Pitkethly's Fixed Pay being set at a level lower than Jean-Marc Huet's. In 2013 the 
CFO received a one-off payment for the loss and costs on the sale of his house, as agreed upon his recruitment. Consequently, ‘other benefits' decreased from 2014 to 2013. 
 For the PLC employees, Fixed Pay numbers have been restated to include cash-related benefits employees receive as part of their total compensation, to ensure we can 
accurately compare Fixed Pay for them against that of the CEO and CFO.  Figures are also affected by changes in the average sterling: euro exchange rates. For this group of 
people no figures are available for the years prior to 2014.

74

Unilever Annual Report and Accounts 2019Percentage change in remuneration of Executive Directors (CEO/CFO),  average total compensation for an employee, CEO 
and CFO pay ratios and performance of the company for Dutch purposes

The table below shows the five-year history year-on-year percentage change in remuneration for the CEO, CFO and the average total compensation 
for an employee of the Group (based on total staff costs for the relevant financial year) pursuant to Dutch requirements. The respective change in 
percentages in fees for our Non-Executive Directors are included in the table 'Percentage change in remuneration of Non-Executive Directors' on page 72.

Average total compensation  
for an employee

% change vs 
previous year 
for the CEO(a)

% change vs 
previous year 
for the CFO(b)

-48%

-26%

51%(f)

-7%

3%

1%

-3%

-10%

88%(f)

-4%

-44%

-14%

per FTE(c)

€41,711

 €41,389

 €40,582 

 €38,538 

 €38,271 

 €34,923

CEO/Average 
compensation 
per employee  
mean pay  
ratio(d)

CFO/Average 
compensation 
per employee  
mean pay  
ratio(d)

% change vs 
previous year

Underlying 
Sales Growth  
(USG)(e)

Underlying 
Earnings  
per Share  
(EPS)(e)

Underlying 
Operating 
Margin  
(UOM)(e)

1%

2%

5%

1%

10%

 -2%

108

209

287

200

217

230

90

93

106

60

63

123

2.9%

3.2%

2.8%

3.6%

4.1%

2.9%

2.55

2.35

2.23

2.03

1.93

1.73

19.1%

18.6%

17.7%

16.4%

15.6%

15.5%

2019

2018

2017

2016

2015

2014

(a) 

(b) 

(c) 

(d) 

(e) 

(f)  

 Calculated using the data for Dutch purposes from the Executive Directors’ single figure table on page 66 (for information on exchange rates please see the footnotes in that 
table). As at 1 January 2019 Alan Jope succeeded Paul Polman as CEO and therefore the CEO remuneration from 2018 to 2019 decreased compared to prior years as Alan 
Jope's Fixed Pay was set at a level lower than Paul Polman's. The change from 2017 to 2018 is due to a lower MCIP and GSIP performance ratio comparing to the previous year. 
 Calculated using the data for Dutch purposes from the Executive Directors’ single figure table on page 66 (for information on exchange rates please see the footnotes in that 
table). As at October 2015 Jean-Marc Huet stepped down as CFO and therefore the figures only include ten months for 2015. Graeme Pitkethly succeeded Jean-Marc Huet 
as an Executive Director as per 21 April 2016, although he assumed the role of CFO as from October 2015. As a result the figure for 2016 include payments from May 2016 
onwards.  The CFO remuneration from 2015 to 2016 therefore decreased, which was also due to Graeme Pitkethly's Fixed Pay being set at a level lower than Jean-Marc Huet's.
 Calculated using the total staff costs (minus the CEO and CFO remuneration pursuant to Dutch requirements as included in the Executive Directors’ single figure tables) 
divided by the average number of employees during the year, using the data from Staff and Management costs from note 4A on page 97. 
 Calculated using the data for Dutch purposes from the Executive Directors’ single figure table on page 66 divided by the average total compensation per FTE number in this 
table for the respective year.
 USG and UOM are relevant performance measures for both our bonus and long-term incentive plans and Underlying EPS is a relevant performance measure since 2017 when 
we introduced it for MCIP. In 2019 the definition of USG has changed and currently includes a normalised level of price growth, which will be capped at an annual rate that is 
equivalent to approximately 2% per month compounded. As result of this new definition USG figures for 2016, 2017 and 2018 have been restated compared to previous disclosures.
 The CEO and CFO % change from 2016 to 2017 is due to a higher MCIP and GSIP performance ratio compared to the previous years. The year-on-year changes in pay for the 
average compensation for an employee (FTE) are proportionally smaller than for the CEO and CFO. The CEO and CFO have the highest proportion of variable pay as they have 
the highest levels of responsibility. The key difference in pay between colleagues at different work levels is quantum; the higher the work level, the greater the value of each 
element. Also, with successive work levels, the greater the proportion of the total package that is performance related, rather than fixed.

Relative importance of spend on pay 
The chart below shows the relative spend on pay compared with dividends paid to Unilever shareholders and underlying earnings. Underlying earnings 
represent the underlying profit attributable to Unilever shareholders and provides a good reference point to compare spend on pay. The chart below 
shows the percentage of movement in underlying earnings, dividends and total staff costs versus the previous year.   

Relative importance of spend on pay

Underlying 
earnings

Dividends 
recognised 
during the year

Total
staff costs

3.5%

4.2%

5.4%

0.8%

-2.5%

-2.4%

€0m

€1,000m

€2,000m

€3,000m

€4,000m

€5,000m

€6,000m

€7,000m

2019

2018 Restated

In calculating underlying profit attributable to shareholders, net profit attributable to shareholders is adjusted to eliminate the post-tax impact of non-underlying items in 
operating profit and any other significant unusual terms within net profit but not operating profit (see note 7 on page 107 for details). Restated 2018 data has been used following 
the adoption of IFRS 16, see note 1 and note 24 (on pages 92 and 138 respectively) for further details.

75

Governance ReportUnilever Annual Report and Accounts 2019Directors' remuneration report continued

Ten-year historical Total Shareholder Return (TSR) performance

The graph below includes:
•  growth in the value of a hypothetical £100 investment over ten years’ FTSE 100 comparison based on 30-trading-day average values; and
•  growth in the value of a hypothetical €100 investment over ten years’ AEX comparison based on 30-trading-day average values.

The table below shows Unilever’s performance against the FTSE 100 Index, London and also the Euronext 100 index (AEX), Amsterdam, the most relevant 
indices in the UK and the Netherlands where we have our principal listings. Unilever is a constituent of both these indices.

Ten-year historical TSR performance

i

l

g
n
d
o
h
€
/
£
l

a
c
i
t
e
h
t
o
p
y
h
f
o
e
u
a
V

l

400

350

300

250

200

150

100

50

Dec 09

Dec 10

Dec 11

Dec 12

Dec 13

Dec 14

Dec 15

Dec 16

Dec 17

Dec 18

Dec 19

Unilever NV

Unilever PLC

FTSE 100

AEX

Serving as a non-executive on the board of another company

Unilever recognises the benefit to the individual and the Group of senior executives acting as directors of other companies in terms of broadening 
Directors' knowledge and experience, but the number of outside directorships of listed companies is generally limited to one per Executive Director. The 
remuneration and fees earned from that particular outside listed directorship may be retained (see ‘Independence and Conflicts’ on page 48 for further 
details).

Since 1 May 2019 Graeme Pitkethly is a Non-Executive Director of Pearson PLC and he received an annual fee of €64,969 (£57,166) (of which 25% was in 
accordance with Pearson's remuneration policy delivered in Pearson shares) based on an average exchange rate over 2019 of €1 = £0.8799.

The Compensation Committee
The Committee had the following members throughout 2019 – Vittorio Colao (Chair), Marijn Dekkers and Andrea Jung. Mary Ma also served as a 
member of the Committee until her passing on 31 August 2019. Nils Andersen became a Committee member as per 13 November 2019.

During 2019, the Committee met five times and its activities included: determining the 2018 annual bonus outcome; determining vesting of the GSIP and 
MCIP 2016-2018 awards for the CEO, CFO and the ULE; approving the 2018 Directors’ remuneration report; resolving on changes to the implementation 
of the remuneration policy to reflect shareholders’ feedback after the AGM 2018 vote on the remuneration policy; setting the 2019 annual bonus and 
MCIP 2019-2022 performance measures and targets; reviewing Fixed Pay for the CEO and CFO and fees for the Non-Executive Directors; deciding Fixed 
Pay increases for the other members of the ULE, including approving new ULE members remuneration packages; tracking external developments and 
assessing their impact on Unilever’s remuneration policy, including implementation of the EU Shareholder Rights Directive; review the functioning of the 
Reward Framework since its implementation in 2017; workforce pay review and progress on the Fair Compensation Framework; and consultation on the 
implementation of the remuneration policy for 2020 (see page 60 of the Committee's Chair letter).

The Committee operates within its terms of reference which were last updated on 20 November 2019. The Committee’s revised terms of reference are 
contained within ‘The Governance of Unilever’, and are also set out on our website.

  www.unilever.com/investor-relations/agm-and-corporate-governance/

As part of the Board evaluation carried out in 2019, the Boards evaluated the performance of the Committee. The Committee also carried out an 
assessment of its own performance in 2019. Overall the Committee members concluded that the Committee is performing effectively. The Committee has 
agreed to further enhance its effectiveness by closely monitoring the regulatory landscape and trends on executive remuneration, in particular around 
incentives and target setting, in view of the upcoming remuneration policy renewal in 2021.

76

Unilever Annual Report and Accounts 2019 
 
 
 
Advisers

While it is the Committee’s responsibility to exercise independent judgement, the Committee does request advice from management and professional 
advisers, as appropriate, to ensure that its decisions are fully informed given the internal and external environment.

Tom Gosling of PricewaterhouseCoopers (PwC) provided the Committee with independent advice on various matters it considered. During 2019, 
the wider PwC firm has also provided tax and consultancy services to Unilever including tax compliance, transfer pricing, other tax related services, 
managed legal services, internal audit advice and secondees, third-party risk and compliance advice, cyber security advice, sustainability assurance and 
consulting and merger and acquisition support. PwC is a member of the Remuneration Consultants Group and, as such, voluntarily operates under the 
code of conduct in relation to executive remuneration consulting in the UK, which is available online.

  www.remunerationconsultantsgroup.com (Code of Conduct: Executive Remuneration Consulting)

The Committee is satisfied that the PwC engagement partner and team, which provide remuneration advice to the Committee, do not have connections 
with NV or PLC that might impair their independence. The Committee reviewed the potential for conflicts of interest and judged that there were 
appropriate safeguards against such conflicts. The fees paid to PwC in relation to advice provided to the Committee in the year to 31 December 2019 
were £112,700. This figure is calculated based on time spent and expenses incurred for the majority of advice provided, but on occasion for specific 
projects a fixed fee may be agreed.

During the year, the Committee also sought input from the CEO (Alan Jope), the Chief Human Resources Officer (Leena Nair) and the EVP Global Head 
of Reward (Peter Newhouse) on various subjects including the remuneration of senior management. No individual Executive Director was present when 
their own remuneration was being determined to ensure a conflict of interest did not arise, although the Committee has separately sought and obtained 
Executive Directors’ own views when determining the amount and structure of their remuneration before recommending individual packages to the 
Boards for approval. The Committee also received legal and governance advice from the Chief Legal Officer and Group Secretary (Ritva Sotamaa) and 
the Chief Counsel Employment & Remuneration (Margot Fransen).

Shareholder voting

Unilever remains committed to ongoing shareholder dialogue and takes an active interest in voting outcomes. In the event of a substantial vote against 
a resolution in relation to Directors’ remuneration, Unilever would seek to understand the reasons for any such vote and would set out in the following 
Annual Report and Accounts any actions in response to it. The following table sets out actual voting in respect of our previous report:

Voting outcome (% of votes)

2018 Directors’ remuneration report (2019 AGM) (excluding the Directors’ remuneration policy) 

2018 Directors’ remuneration report (2019 AGM) (excluding the Directors’ remuneration policy) 

2017 Directors’ remuneration policy (2018 AGM)

2017 Directors’ remuneration policy (2018 AGM)

For

Against

Withheld

PLC

NV

PLC

NV

95.62%

96.92%

4.38%

3.08%

64.19%

35.81%

73.06%

26.94%

10,581,922

1,316,455

38,734,868

15,018,135

The Directors’ remuneration report has been approved by the Boards, and signed on their behalf by Ritva Sotamaa, Chief Legal Officer and  
Group Secretary.

77

Governance ReportUnilever Annual Report and Accounts 2019The Directors and their roles are listed on pages 4 to 5 and 49.

Going concern
The activities of the Group, together with the factors likely to affect  
its future development, performance, the financial position of the Group, 
its cash flows, liquidity position and borrowing facilities are described 
on pages 1 to 32. In addition, we describe in notes 15 to 18 on pages 116 
to 132 the Group’s objectives, policies and processes for managing its 
capital; its financial risk management objectives; details of its financial 
instruments and hedging activities and its exposures to credit and liquidity 
risk. Although not assessed over the same period as going concern, the 
viability of the Group has been assessed on page 34.

The Group has considerable financial resources together with established 
business relationships with many customers and suppliers in countries 
throughout the world. As a consequence, the Directors believe that the 
Group is well placed to manage its business risks successfully despite the 
current uncertain outlook.

After making enquiries, the Directors consider it appropriate to adopt the 
going concern basis of accounting in preparing this Annual Report and 
Accounts.

Internal and disclosure controls and procedures
Please refer to pages 35 to 39 for a discussion of Unilever’s principal risk 
factors and to pages 33 to 45 for commentary on the Group’s approach to 
risk management and control.

Financial Statements

Statement of Directors’ responsibilities

Annual accounts
The Directors are responsible for preparing the Annual Report and 
Accounts in accordance with applicable law and regulations. The Directors 
are also required by Part 9 of Book 2 of the Civil Code in the Netherlands 
and by the UK Companies Act 2006 to prepare accounts for each financial 
year which give a true and fair view of the state of affairs of the Unilever 
Group, and the NV and PLC entities, as at the end of the financial year and 
of the profit or loss and cash flows for that year. 

The Directors consider that, in preparing the accounts, the Group and 
the NV and PLC entities have used the most appropriate accounting 
policies, consistently applied and supported by reasonable and prudent 
judgements and estimates, and that all International Financial Reporting 
Standards as adopted by the EU and as issued by the International 
Accounting Standards Board (in the case of the consolidated financial 
statements), Financial Reporting Standard 101 ‘Reduced Disclosure 
Framework’ (FRS 101) and Dutch law (in the case of the NV parent 
company accounts) which they consider to be applicable have been 
followed.

The Directors have responsibility for ensuring that NV and PLC keep 
accounting records which disclose with reasonable accuracy their 
financial position and which enable the Directors to ensure that the 
accounts comply with the relevant legislation. They also have a general 
responsibility for taking such steps as are reasonably open to them to 
safeguard the assets of the Group, and to prevent and detect fraud and 
other irregularities.

This statement, which should be read in conjunction with the Independent 
Auditors’ reports, is made with a view to distinguishing for shareholders 
the respective responsibilities of the Directors and of the auditors in 
relation to the accounts.

A copy of the financial statements of the Unilever Group is placed on our 
website at www.unilever.com/investorrelations. The maintenance and 
integrity of the website are the responsibility of the Directors, and the 
work carried out by the auditors does not involve consideration of these 
matters. Accordingly, the auditors accept no responsibility for any changes 
that may have occurred to the financial statements since they were 
initially placed on the website. Legislation in the UK and the Netherlands 
governing the preparation and dissemination of financial statements may 
differ from legislation in other jurisdictions.

Independent auditors and disclosure of 
information to auditors
UK law sets out additional responsibilities for the Directors of PLC 
regarding disclosure of information to auditors. To the best of each of the 
Directors’ knowledge and belief, and having made appropriate enquiries, 
all information relevant to enabling the auditors to provide their opinions 
on PLC’s consolidated and parent company accounts has been provided. 
Each of the Directors has taken all reasonable steps to ensure their 
awareness of any relevant audit information and to establish that Unilever 
PLC’s auditors are aware of any such information.

Directors’ responsibility statement
Each of the Directors confirms that, to the best of his or her knowledge:
• 

 The Unilever Annual Report and Accounts 2019, taken as a whole, is fair, 
balanced and understandable, and provides the information necessary 
for shareholders to assess the Group’s position and performance, 
business model and strategy; 
 The financial statements which have been prepared in accordance with 
International Financial Reporting Standards as adopted by the EU and 
as issued by the International Accounting Standards Board (in the case of 
the consolidated financial statements) and Financial Reporting Standard 
101 ‘Reduced Disclosure Framework’ (FRS 101) and UK accounting 
standards and Part 9 of Book 2 of the Dutch Civil Code (in the case of the 
NV parent company accounts), give a true and fair view of the assets, 
liabilities, financial position and profit or loss of the Group and the 
undertakings included in the consolidation taken as a whole; and
 The Strategic Report includes a fair review of the development and 
performance of the business and the position of the Group and 
the undertakings included in the consolidation taken as a whole, 
together with a description of the principal risks and uncertainties 
that they face.

• 

• 

78

Unilever Annual Report and Accounts 2019Independent Auditors’ Reports

Netherlands – KPMG Accountants N.V.

United Kingdom – KPMG LLP

To: the general meeting of Unilever N.V.

To: the members of Unilever PLC

For the purpose of these reports, the terms ‘we’ and ‘our’ denote KPMG Accountants N.V. in relation to the Netherlands responsibilities and reporting 
obligations to the General Meeting of Unilever N.V. and KPMG LLP in relation to UK responsibilities and reporting obligations to the members of Unilever 
PLC. The Unilever Group (‘the Group’) consists of Unilever PLC, Unilever N.V. and the entities they controlled during the financial year. The reports of KPMG 
Accountants N.V. and KPMG LLP are presented in the left and right hand columns of this report respectively. Key audit matters and materiality disclosures 
in relation to the parent company audits of Unilever N.V. and Unilever PLC are not in separate columns and form part of the reports of KPMG Accountants 
N.V. and KPMG LLP respectively.

The financial statements (‘the Financial Statements’) comprise:
•  the consolidated financial statements of the Group (‘the Consolidated Financial Statements’);
•  the parent company financial statements of Unilever N.V. (‘the NV Company Accounts’); and
•  the parent company financial statements of Unilever PLC (‘the PLC Company Accounts’);
each of which are defined below.

Our opinions and conclusions arising from our audit
1. Our opinions are unmodified

What we have audited

We have audited the Consolidated Financial Statements for the year ended 31 December 2019 which comprise the consolidated balance sheet as at 31 
December 2019, the consolidated income statement, the consolidated statements of comprehensive income, changes in equity and the consolidated 
cash flow statement for the year then ended and the notes to the Consolidated Financial Statements, including a summary of the accounting policies 
and other explanatory information. In addition, KPMG Accountants N.V. has audited the NV Company Accounts (which comprise the company balance 
sheet as at 31 December 2019, the company income statement, statement of comprehensive income and statement of changes in equity for 2019 and 
the notes comprising a summary of the accounting policies and other explanatory information) and KPMG LLP has audited the PLC Company Accounts 
(which comprise the company balance sheet as at 31 December 2019, the company statement of changes in equity and the notes to the PLC Company 
Accounts, including the summary of the accounting policies and other explanatory information). 

Our opinions

In our opinion:
• 

 the accompanying Consolidated Financial Statements give a true and 
fair view of the financial position of the Group as at 31 December 2019 
and of its result and its cash flows for the year then ended in accordance 
with International Financial Reporting Standards as adopted by the 
European Union (IFRS as adopted by the EU) and with Part 9 of Book 2 of 
the Dutch Civil Code; and
 the accompanying NV Company Accounts give a true and fair view 
of the financial position of Unilever N.V. as at 31 December 2019 and 
of its result for 2019 in accordance with United Kingdom accounting 
standards, including FRS 101 Reduced Disclosure Framework and 
Part 9 of Book 2 of the Dutch Civil Code.

• 

• 

• 

• 

Basis for our opinion 

We conducted our audit in accordance with Dutch law, including the 
Dutch Standards on Auditing. Our responsibilities under those standards 
are further described in the ‘Our responsibilities for the audit of financial 
statements’ section of our report.

We are independent of the Unilever Group in accordance with the 
Regulation regarding the Independence of Auditors in the case of 
Assurance Engagements (“Verordening inzake de onafhankelijkheid 
van accountants bij assurance-opdrachten” (ViO)) and other relevant 
independence regulations in the Netherlands. Furthermore we have 
complied with the Regulation Code of Conduct and Professional Practice 
Auditors (“Verordening gedrags-en beroepsregels accountants” (VGBA)).

We believe that the audit evidence we have obtained is sufficient and 
appropriate to provide a basis for our opinion.

In our opinion:
• 

 the Consolidated Financial Statements and PLC Company Accounts 
give a true and fair view of the state of the Group’s and of Unilever PLC’s 
affairs as at 31 December 2019 and of the Group’s profit for the year 
then ended;
 the Consolidated Financial Statements have been properly prepared 
in accordance with International Financial Reporting Standards as 
adopted by the European Union (IFRS as adopted by the EU);
 the PLC Company Accounts have been properly prepared in accordance 
with United Kingdom accounting standards, including FRS 101 Reduced 
Disclosure Framework; and
 both the Consolidated Financial Statements and the PLC Company 
Accounts have been prepared in accordance with the requirements 
of the Companies Act 2006 and, as regards the Consolidated 
Financial Statements, Article 4 of the IAS Regulation.

Additional opinion in relation to IFRS as issued by the IASB

As explained in the accounting policies set out in the Consolidated Financial 
Statements, in addition to complying with its legal obligation to apply 
IFRS as adopted by the EU, the Group has also applied IFRS as issued 
by the International Accounting Standards Board (IASB). In our opinion, 
the Consolidated Financial Statements have been properly prepared in 
accordance with IFRS as issued by the IASB.

Basis for opinion 

We conducted our audit in accordance with International Standards on 
Auditing (UK) (“ISAs (UK)”) and applicable law. Our responsibilities are 
described below. We believe that the audit evidence we have obtained 
is a sufficient and appropriate basis for our opinion. Our audit opinion is 
consistent with our report to the Audit Committee.

We were appointed as auditor by the shareholders on 14 May 2014. The 
period of total uninterrupted engagement is for the six financial years 
ended 31 December 2019. We have fulfilled our ethical responsibilities 
under, and we remain independent of the Group in accordance with, UK 
ethical requirements including the FRC Ethical Standard as applied to listed 
public interest entities. No non-audit services prohibited by that standard 
were provided.

79

Financial StatementsUnilever Annual Report and Accounts 2019Independent Auditors’ Reports continued

Overview

Materiality

Consolidated Financial Statements as a whole

Coverage

Key Audit Matters – Consolidated Financial Statements

Recurring Key Audit 
Matters

Revenue recognition - Discounts

Indirect tax contingent liabilities in Brazil

Uncertain direct tax transfer pricing provisions

€380 million (2018: €380 million) 
4.6% (2018: 5.0%) of Group profit before taxation

79% (2018: 78%) of revenue

2. Key audit matters: Our assessment of risks of material misstatement

Key audit matters are those matters that, in our professional judgement, were of most significance in the audit of the Financial Statements and include the 
most significant assessed risks of material misstatement (whether or not due to fraud) identified by us, including those which had the greatest effect on: 
the overall audit strategy; the allocation of resources in the audit; and directing the efforts of the engagement team. We summarise below the key audit 
matters, in decreasing order of audit significance, in arriving at our audit opinions above, together with our key audit procedures to address those matters 
and, as required, where relevant, by law for public interest entities, our results from those procedures. These matters were addressed, and our results are 
based on procedures undertaken, in the context of, and solely for the purpose of, our audit of the Financial Statements as a whole, and in forming our 
opinion thereon, and consequently are incidental to that opinion, and we do not provide a separate opinion on these matters.

The key audit matter

Our response and results

Revenue recognition - 
Discounts

As discussed in the report of 
the Audit Committee, note 2 
(segment information), note 
13 (trade and other current 
receivables) and note 14 (trade 
payable and other liabilities), 
the rebate accrual was €3,476 
million as of 31 December 2019 
and €3,576 million as of 31 
December 2018.

Procedures

The primary procedures we performed to address this key audit 
matter included the following:

• 

• 

• 

• 

• 

• 

 Tested certain internal controls within the revenue process  
including controls over the calculation of the rebate accrual and 
management review over the rebate accrual.
 Within the relevant Group’s markets, used the prior year rebate 
accrual together with our understanding of current year 
developments to form an expectation of the rebate accrual at 31 
December 2019. We compared this expectation against the actual 
rebate accrual, completing further corroborative inquiries and 
obtained underlying documentation as appropriate.
 Tested a sample of the rebate accrual and compared to underlying 
documentation, including the contracts.
 Critically assessed manual journals posted to revenue to 
identify unusual or irregular items and obtained underlying 
documentation.
 Developed an expectation of the current year revenue based 
on trend analysis information, taking into account historical 
sales and returns information, and our understanding of each 
market and sector experience. We compared this expectation 
against actual revenue and, where relevant, completed further 
corroborative inquiries and obtained underlying documentation 
as appropriate. 
 Assessed the Group’s disclosures in respect of the rebate accrual.

Our results 

The results of our testing were satisfactory (2018: satisfactory).

Revenue is measured net of rebates, price 
reductions, incentives given to customers, 
promotional couponing and trade 
communication costs (‘’discounts’’). Certain 
discounts for goods sold in the year are only 
finalised when the precise amounts are 
known and revenue therefore includes an 
estimate of variable consideration. 

The variable consideration represents the 
portion of discounts that are not directly 
deducted on the invoice and is complex as a 
result of diversity in the terms in contractual 
arrangements with customers. The unsettled 
portion of the variable consideration results 
in discounts due to customers per  
31 December 2019 (“rebate accrual”).

Therefore, there is a risk of revenue being 
misstated as a result of incorrect calculations 
of the variable consideration. 

Within revenue recognition we identified 
the rebate accrual as a key audit matter, as 
in a number of markets the rebate accrual 
is significant and the terms in contractual 
arrangements with customers are not 
uniform. 

Therefore this is considered to be an area 
which had a significant effect on our overall 
audit strategy and allocation of resources 
in planning and completing our audit as 
significant effort was required in evaluating 
the contractual arrangements and the 
related rebate accrual.

There is also a risk that revenue may 
be overstated due to fraud through 
manipulation of the rebate accrual 
recognised resulting from the pressure 
local management may feel to achieve 
performance targets.

80

Unilever Annual Report and Accounts 2019The key audit matter

Our response and results

Indirect tax contingent 
liabilities in Brazil

As discussed in the report 
of the Audit Committee and 
note 20 (commitments and 
contingent liabilities), the 
Brazil indirect tax contingent 
liability (disclosure) was €2,235 
million as of 31 December 2019 
and €2,032 million as of 31 
December 2018.

Uncertain direct 
tax transfer pricing 
provisions 

Refer to the report of the Audit 
Committee, note 6 (taxation) 
and note 20 (commitments 
and contingent liabilities).

Investment in 
subsidiaries 

Unilever N.V.

Refer to page 145 (accounting 
policy) and note 6 (investments 
in subsidiaries).

Unilever PLC

Refer to page 150 (accounting 
policy) and note 2 (investments 
in subsidiaries).

In Brazil, there is a high degree of complexity 
involved in the local indirect tax regimes 
(both state and federal), largely related to 
a 2001 reorganisation of Unilever’s Brazil 
corporate structure. Significant judgements 
are made by the Unilever Group in assessing 
the outcome of investigations by the 
authorities if a liability exists, and in making 
an estimate of a possible range of any 
economic outflows.

We identified the assessment of indirect tax 
contingent liabilities in Brazil as a key audit 
matter. Due to the complex nature of the 
Brazilian local tax regimes and jurisprudence, 
there is a high degree of judgement applied 
by the Unilever Group with respect to this 
matter, given the high degree of estimation 
uncertainty has a particularly wide potential 
extent of possible outcomes. Complex 
auditor's judgement was also required in 
assessing the outcome of investigations by 
the authorities. 

The Unilever Group has extensive international 
operations and is operating in a number of 
tax jurisdictions, each with its own taxation 
regime. The laws and regulations for transfer 
pricing in each jurisdiction are open to different 
interpretations by taxpayers and tax authorities 
and require judgement in the interpretation 
thereof. Judgements are made by the Unilever 
Group in assessing the potential outcome of 
investigations by the authorities, and if a liability 
exists.

We identified the assessment of uncertain 
direct tax transfer pricing provisions as a key 
audit matter. Due to the complex nature of 
transfer pricing across multiple jurisdictions, 
there is judgement applied by the Unilever 
Group with respect to interpretations of the 
tax legislation and to assess the potential 
outcome of investigations by the authorities. 
Complex auditor’s judgement was also 
required in assessing the potential outcome of 
investigations by the authorities.

The carrying amount of the investments in 
subsidiaries held at cost less impairment 
represent 57% and 59% of Unilever N.V. and 
Unilever PLC total assets respectively. 

We do not consider the carrying amounts 
of these investments to be at a high risk of 
significant misstatement, or to be subject to 
a significant level of judgement. However, 
due to their materiality in the context of the 
NV Company Accounts and PLC Company 
Accounts, this is considered to be an area 
which had significant effect on our overall 
audit strategy and allocation of resources 
in planning and completing our audits of 
Unilever PLC and Unilever N.V.

Procedures

The primary procedures we performed to address this key audit 
matter included the following: 
• 

 Tested certain internal controls within the indirect tax process including 
controls around the assessment of the outcome of investigations and 
the quantification of the potential economic outflow. 
 We involved local indirect tax professionals with specialised skills 
and knowledge to assist in assessing the appropriateness of the 
contingent liabilities compared to the nature of the exposures, 
applicable regulations and related correspondence with the tax 
authorities.
 Through inquiry with the Unilever Group’s external lawyers and 
inspection of relevant information we assessed historical and 
recent judgements passed by the court authorities in considering 
any legal precedent or case law. 
 We inspected legal opinions from third party lawyers and 
obtained formal confirmations from the Unilever Group’s 
external lawyers.

• 

• 

• 

Our results
 The results of our testing were satisfactory (2018: satisfactory) and we 
considered the Brazilian indirect tax contingent liability disclosures to 
be acceptable (2018: acceptable).

Procedures

The primary procedures performed to address this key audit matter 
included the following:
• 

 Tested certain controls within the income tax process including 
controls around the assessment of the potential outcome of 
investigations, the completeness of the exposures and the 
recording and re-assessments of transfer pricing provisions.
 We involved tax professionals with specialized skills and 
knowledge to assist in: 
• 

• 

 assessing changes to the transfer pricing models for compliance 
with applicable laws and regulations; and
 evaluating a sample of exposures using our own expectations 
based on our knowledge of the Unilever Group, considering 
relevant judgements passed and investigations by authorities, 
related correspondence with the tax authorities as well as 
inspecting relevant tax opinions from third parties. 

• 

• 

 Assessed the Group’s disclosures in respect of direct tax 
provisions and uncertain tax positions.

Our results

 The results of our testing were satisfactory (2018: satisfactory). and 
we found the level of direct tax provisions to be acceptable (2018: 
acceptable).

Procedures

The primary procedures performed to address this key audit matter 
included the following:
• 

 Compared the carrying amount of investments with the relevant 
subsidiaries’ draft balance sheet to identify whether their net 
assets, being an approximation of their minimum recoverable 
amount, were in excess of their carrying amount and assessing 
whether those subsidiaries have historically been profit-making.
 Compared the carrying amount of the investment with the expected 
value of the business based on a suitable multiple of the subsidiaries’ 
earnings or discounted cash flow analysis for the investments where 
the carrying amount exceeded the net asset value. 
 Challenged the assumptions used in the multiple of the 
subsidiaries’ earnings and discounted cash flow analysis based 
on our knowledge of the Group and the markets in which the 
subsidiaries operate. 
 Assessed the disclosures of Unilever PLC and Unilever N.V. 
disclosures in respect of the investment in subsidiaries.

• 

• 

• 

Our results

The results of our testing were satisfactory (2018: satisfactory).

81

Financial StatementsUnilever Annual Report and Accounts 2019Independent Auditors’ Reports continued

The key audit matter

Our response and results

Indefinite intangible 
assets

Unilever N.V.

Refer to page 145 (accounting 
policy) and note 5 (intangible 
assets).

The carrying amount of intangible assets 
represent 5.6% of Unilever N.V. total assets. 
The carrying amount of these intangibles are 
dependent on future cash flows and discount 
rates which can be volatile. Recently acquired 
brands are more prone to the estimation of 
future royalties.

We do not consider the carrying amount of 
these intangible assets to be at a high risk 
of significant misstatement, or to be subject 
to a significant level of judgement. However, 
due to their materiality in the context of the 
NV Company Accounts this is considered to 
be an area which had significant effect on 
our overall audit strategy and allocation of 
resources in planning and completing our 
audit of Unilever N.V.

Procedures

The primary procedures performed to address this key audit matter 
included the following:

• 

• 

• 

• 

 We compared the carrying amount for the relevant intangible 
assets with its recoverable amount.
 We involved valuation professionals with specialized skills and 
knowledge to assist in assessing the discount rates, to evaluate 
the recoverable amount.
 Evaluated assumptions used, in particular those relating to 
forecasted revenue growth and royalty rates and performed a 
sensitivity analysis.
 Assessed the disclosures: of Unilever N.V. disclosures in respect 
of the indefinite intangible assets.

Our results

The results of our testing were satisfactory (2018: satisfactory).

3. Our application of materiality and an overview of the scope of our audit

Materiality

Based on our professional judgement, the materiality for the Consolidated Financial Statements as a whole was set at €380 million (2018: €380 million), 
determined with reference to a benchmark of Group profit before taxation, of which it represents 4.6% (2018: 5.0%). 

Materiality for KPMG Accountants N.V.’s audit of the NV Company Accounts as a whole was set at €209 million (2018: €275 million), determined with 
reference to a benchmark of Unilever N.V. Net Assets, of which it represents 0.9% (2018: 1.1%). Materiality for KPMG LLP’s audit of the PLC Company 
Accounts as a whole was set at £61 million (2018: £100 million), determined with reference to a benchmark of Unilever PLC Net Assets, of which it 
represents 0.8% (2018: 2.9%).

We agreed to report to the Audit Committee that misstatements in excess of €20 million (2018: €20 million), €10 million (2018: €14 million) and £3 
million (2018: £3 million) which are identified during the audit of the consolidated, NV Company Accounts and PLC Company Accounts respectively, 
would be reported to them, as well as smaller misstatements that in our view must be reported on qualitative grounds.

Overall scope of our audit

The Group operates through a significant number of legal entities and these form reporting components that are primarily country based. To provide 
sufficient coverage over the Group’s key audit matters, we performed audits of 15 components (2018: 15), which are included within ‘Audit for group 
reporting purposes’ below, as well as audits of account balances including revenue and the related accounts receivables balances at a further 23 
(2018: 23) components which are included within ‘Audit of account balances’ below. The latter were not individually financially significant enough to 
require an audit for group reporting purposes but were included in the scope of our group reporting work in order to provide additional coverage. 

The Group operates centralised operating centres in China, India, Mexico, Philippines and  Poland that perform accounting and reporting activities 
alongside related controls. Together, these operating centres process a substantial portion of the Group’s transactions. The outputs from the 
centralised operating centres are included in the financial information of the reporting components they service and therefore they are not separate 
reporting components. Each of the operating centres is subject to specified audit procedures. Further audit procedures are performed at each reporting 
component to cover matters not covered at the centralised operating centres and together this results in audits for group reporting purposes on those 
reporting components.

The components within the scope of our work accounted for the following percentages of the Group's results:

2019
Audits for group reporting purposes

Audits of account balances

Total

2018

Audits for group reporting purposes

Audits of account balances

Total

Number of 
components

Group revenue

Total profits 
and losses that 
made up Group 
profit before 
taxation

Group total 
assets

15

23

38

15

23

38

53%

26%

79%

52%

26%

78%

58%

20%

78%

69%

12%

81%

69%

7%

76%

72%

6%

78%

The remaining 21% (2018: 22%) of Group revenue, 22% (2018: 19%) of total profits and losses that made up Group profit before taxation and 24% (2018: 
22%) of Group total assets is represented by a significant number of reporting components, none of which individually represented more than 3% 
(2018: 3%) of any of Group revenue, total profits and losses that made up Group profit before taxation or Group assets. A substantial portion of these 
components utilise the operating centres and are therefore subject to audit procedures performed at these operating centres. For these components, 
we performed analysis at an aggregated Group level to re-examine our assessment that there were no significant risks of material misstatement 
within these.

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Unilever Annual Report and Accounts 20193. Our application of materiality and an overview of the scope of our audit continued

The Group audit team instructed component auditors as to the significant areas to be covered, including the key audit matters detailed above and the 
information to be reported back. The Group audit team approved the component materialities, which ranged from €1 million to €209 million (2018: €1 
million to €275 million), having regard to the mix of size and risk profile of the Group across the components. The work on components was performed 
by component auditors. 

The Group audit team visited locations in Brazil, China, France, Germany, India, Indonesia, Netherlands, South Africa, Switzerland, UK, and USA  (2018: 
Brazil, China, France, Germany, India, Indonesia, Malaysia, Netherlands, Philippines, Singapore, South Africa, South Korea, UK, USA and Vietnam), 
Telephone and/or online meetings were also held with these component auditors and the majority of the others that were not physically visited. The 
findings reported to the Group audit team were discussed in more detail with component auditors and any further work required by the Group audit 
team was then performed by the component auditors.

The work on 36 of the 38 components (2018: 36 of the 38 components) was performed by component auditors (KPMG member firms) and the audit of 
the parent companies, were performed by the Group audit team.

Scope in relation to irregularities

Fraud 
In accordance with the Dutch and UK standards on auditing we are responsible for obtaining reasonable assurance that the financial statements 
taken as a whole are free from material misstatement, whether caused by fraud or error. 

In our process of identifying fraud risks we assessed events or conditions that indicate an incentive or pressure to commit fraud or provide an 
opportunity to commit fraud (‘fraud risk factors’) to determine how fraud risks are relevant to our audit. In this risk assessment we made use of our 
own forensic professionals with specialised skills and knowledge to assist us in identifying the fraud risks. We communicated identified fraud risks 
throughout our team and remained alert to any indications of fraud throughout the audit. This included communication from the group to component 
audit teams of relevant fraud risks identified at group level.

Based on the auditing standards we addressed  two fraud risks that were relevant to our audit, in relation to revenue recognition and management 
override of controls. Based upon our analysis of fraud risk factors, we have not identified any additional fraud risks.

Our audit procedures included an evaluation of the design, implementation as well as the operating effectiveness of internal controls relevant to 
mitigate these risks. We also performed substantive audit procedures, including detailed testing of high risk journal entries and the procedures 
included within our response to the revenue recognition - discounts key audit matter described in section 2 of this report. Through these procedures, we 
did not identify any material actual or suspected incidences of fraud.

In determining the audit procedures we made use of the Group’s evaluation in relation to fraud risk management (prevention, detections and 
response), including the set-up of ethical standards to create a culture of honesty.

We communicated our risk assessment and audit response to the Directors and other management and the Audit Committee of the Supervisory Board. 
Our audit procedures differ from a specific forensic fraud investigation, which investigation often has a more in-depth character. We do note that our 
audit is based on the procedures described in line with applicable auditing standards and are not primarily designed to detect fraud.

Laws and regulations 
We have evaluated facts and circumstances in order to assess laws and regulations relevant to the Group. In this evaluation we made use of our own 
forensic professionals with specialised skills and knowledge to assist us in evaluating the facts and circumstances.

We identified areas of laws and regulations that could reasonably be expected to have a material effect on the financial statements from our general  
and sector experience, through discussion with the Directors and other management (as required by auditing standards) and discussed with the 
Directors and other management the policies and procedures regarding compliance with laws and regulations. 

We communicated identified laws and regulations throughout our team and remained alert to any indications of non-compliance throughout the 
audit. This included communication from the Group to component audit teams of relevant laws and regulations identified at Group level.

The potential effect of these laws and regulations on the financial statements varies considerably.

• 

• 

 Firstly, the Group is subject to laws and regulations that directly affect the financial statements including taxation and financial reporting (including 
related company legislation) and we assessed the extent of compliance with these laws and regulations as part of our procedures on the related 
financial statement items.
 Secondly, the Group is subject to many other laws and regulations where the consequences of non-compliance could have a material effect on 
amounts or disclosures in the financial statements, for instance through the imposition of fines or litigation. We identified the following areas as 
those most likely to have such an effect: 
•  Competition legislation (reflecting the Group’s involvement in a number of ongoing investigations by national competition authorities).
•  Employment legislation (reflecting the Group’s significant and geographically diverse work force). 
•  Health and safety regulation (reflecting the nature of the Group’s production and distribution processes).
•  Consumer product law such as product safety and product claims (reflecting the nature of the Group’s diverse product base).
•  Contract legislation (reflecting the potential for the Group to infringe trademarks, copyright and patents).
•  Data privacy (requirements from existing data privacy laws).
• 

 Environmental regulation (reflecting environmental impact restrictions, waste and contamination related to the Group’s production and 
distribution processes).

Auditing standards limit the required audit procedures to identify non-compliance with these laws and regulations to enquiry of the Directors and 
other management and inspection of regulatory and legal correspondence, if any. Through these procedures, we did not identify any additional actual 
or suspected non-compliance outside of those previously identified by the Group in each of the above areas. We considered the effect of this as part of 
our procedures on the related financial statement items. The identified actual or suspected non-compliance was not sufficiently significant to our audit 
to result in our response being identified as a key audit matter.

We note that our audit is not primarily designed to detect non-compliance with laws and regulations and the Directors and other management are 
responsible for such internal control as the Directors and other management of the Company determine is necessary to enable the preparation of 
the financial statements that are free from material misstatement, whether due to errors or fraud, including compliance with laws and regulations. 
Additionally, owing to the inherent limitations of an audit, there is an unavoidable risk that we may not have detected some material misstatements in 
the financial statements, even though we have properly planned and performed our audit in accordance with auditing standards.

The more distant non-compliance with laws and regulations (irregularities) is from the events and transactions reflected in the financial statements, 
the less likely the inherently limited procedures required by auditing standards would identify it. In addition, as with any audit, there remained a higher 
risk of non-detection of irregularities, as these may involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal 
controls. We are not responsible for preventing non-compliance and cannot be expected to detect non-compliance with all laws and regulations.

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Financial StatementsUnilever Annual Report and Accounts 2019Independent Auditors’ Reports continued

3. Our application of materiality and an overview of the scope of our audit continued

Scope in relation to going concern

The Directors have prepared the financial statements on the going concern basis as they do not intend to liquidate the Companies or the Group or to 
cease their operations, and as they have concluded that the Companies’ and the Group’s financial position means that this is realistic. They have also 
concluded that there are no material uncertainties that could have cast significant doubt over their ability to continue as a going concern for at least a 
year from the date of approval of the financial statements (“the going concern period”). 

Our responsibility is to conclude on the appropriateness of the Directors’ conclusions and, had there been a material uncertainty related to going 
concern, to make reference to that in this audit report. However, as we cannot predict all future events or conditions and as subsequent events may 
result in outcomes that are inconsistent with judgements that were reasonable at the time they were made, the absence of reference to a material 
uncertainty in this auditor's report is not a guarantee that the Group and the Companies will continue in operation. 

In our evaluation of the Directors’ going concern assessment and conclusions, we considered the inherent risks to the Group’s and Companies’ 
business model and analysed how those risks might affect the Group’s and Companies’ financial resources or ability to continue operations over 
the going concern period. The risks that we considered most likely to adversely affect the Group’s and Companies’ available financial resources 
over this period were:
•  continued slowdown in the broader macro-economic environment and therefore market growth;
• 
•  external pressures on gross margin through cost price inflation.

increased global and local competition; and

As these were risks that could potentially cast significant doubt on the Group’s and the Companies' ability to continue as a going concern, we 
considered sensitivities over the level of available financial resources indicated by the Group’s financial forecasts taking account of reasonably 
possible (but not unrealistic) adverse effects that could arise from these risks individually and collectively and evaluated the achievability of the actions 
the Directors consider they would take to improve the position should the risks materialise. We also considered realistic second order impacts, such as 
a major IT data breach, the loss of all material litigation cases and Brexit which could result in a rapid reduction of available financial resources.

We report on going concern as part of the section ‘Report on the other 
information included in the Unilever Annual Report and Accounts 2019’ in 
this report.

We have nothing to report on going concern 

Based on this work, we are required to report to you if:
• 

 we have anything material to add or draw attention to in relation to the 
Directors’ statement in note 1 to the financial statements on the use of 
the going concern basis of accounting with no material uncertainties 
that may cast significant doubt over the Group and PLC Company’s use 
of that basis for a period of at least a year from the date of approval of 
the financial statements; or the related statement under the UK Listing 
Rules set out on page 78 is materially inconsistent with our audit 
knowledge. 

We have nothing to report in these respects, and we did not identify going 
concern as a key audit matter.

Report on the other information included in the Unilever 
Annual Report and Accounts 2019

We have nothing to report on the other information in the 
Annual Report

4. Other reporting

The Directors are responsible for the other information presented in the 
Unilever Annual Report and Accounts 2019 together with the Financial 
Statements. Our opinion on the Financial Statements does not cover the 
other information and, accordingly, we do not express an audit opinion 
or, except as explicitly stated below, any form of assurance conclusion 
thereon. 

Our responsibility is to read the other information and, in doing so, 
consider whether, based on our financial statements audit work, the 
information therein is materially misstated or inconsistent with the 
Financial Statements or our audit knowledge. Based solely on that work 
we have not identified material misstatements in the other information.

Strategic report and Directors’ report

Based solely on our work on the other information: 
• 

 we have not identified material misstatements in the strategic report 
and the Directors’ report; 
 in our opinion the information given in those reports for the financial 
year is consistent with the Consolidated Financial Statements and the 
PLC Company Accounts; and 
 in our opinion those reports have been prepared in accordance with 
the Companies Act 2006.

In addition to the Consolidated Financial Statements, the NV Company 
Accounts and our auditor’s report thereon, the Unilever Annual Report 
and Accounts 2019 contains other information.

Based on the below procedures performed, we conclude that the 
other information, including the Directors’ going concern statement as 
included on page 78:
• 

 is consistent with the Financial Statements and does not contain 
material misstatements; and
 contains the information as required by Part 9 of Book 2 of the Dutch 
Civil Code.

• 

We have read the other information. Based on our understanding 
obtained through our audit of the Consolidated Financial Statements and 
the NV Company Accounts or otherwise, we have considered whether the 
other information contains material misstatements.

By performing these procedures, we comply with the requirements of Part 
9 of Book 2 of the Dutch Civil Code and the Dutch Auditing Standard 720. 
The scope of the procedures performed is substantially less than the scope 
of those performed in our audit of the Consolidated Financial Statements 
and the NV Company Accounts.

• 

• 

84

Unilever Annual Report and Accounts 2019The Directors are responsible for the preparation of other information, 
including the  information as required by Part 9 of Book 2 of the Dutch Civil 
Code.

Directors’ remuneration report

In our opinion the part of the Directors’ Remuneration Report to be audited 
has been properly prepared in accordance with the Companies Act 2006. 

4. Other reporting continued

Report on other legal and regulatory requirements 
Engagement

We were engaged as auditor of Unilever N.V. for the 2019 year by the 
General Meeting on 1 May 2019 and have operated as statutory auditor 
since the financial year 2014.

No prohibited non-audit services

We have not provided prohibited non-audit services as referred to in 
Article 5(1) of the EU Regulation on specific requirements regarding 
statutory audit of public-interest entities.

Disclosures of  emerging and principal risks and longer-term 
viability

Based on the knowledge we acquired during our audit, we have nothing 
material to add or draw attention to in relation to:

• 

• 

• 

 the Directors’ confirmation within the Viability Statement on page 34 
that they have carried out a robust assessment of the emerging and  
principal risks facing the Group, including those that would threaten its 
business model, future performance, solvency and liquidity;
 the Principal Risk Factors disclosures describing these risks and 
explaining how they are being managed and mitigated; and 
 the Directors’ explanation in the Viability Statement of how they have 
assessed the prospects of the Group, over what period they have 
done so and why they considered that period to be appropriate, and 
their statement as to whether they have a reasonable expectation 
that the Group will be able to continue in operation and meet 
its liabilities as they fall due over the period of their assessment, 
including any related disclosures drawing attention to any necessary 
qualifications or assumptions. 

Under the UK Listing Rules we are required to review the Viability 
Statement. We have nothing to report in this respect. 

Our work is limited to assessing these matters in the context of only 
the knowledge acquired during our financial statements audit. As we 
cannot predict all future events or conditions and as subsequent events 
may result in outcomes that are inconsistent with judgements that were 
reasonable at the time they were made, the absence of anything to report 
on these statements is not a guarantee as to the Group’s and Unilever 
PLC’s longer-term viability.

Corporate governance disclosures

We are required to report to you if:
• 

 we have identified material inconsistencies between the knowledge 
we acquired during our audit and the Directors’ statement that they 
consider that the Unilever Annual Report and Accounts 2019 taken 
as a whole is fair, balanced and understandable and provides the 
information necessary for shareholders to assess the Group’s position 
and performance, business model and strategy;  
 the section of the Unilever Annual Report and Accounts 2019 
describing the work of the Audit Committee does not appropriately 
address matters communicated by us to the Audit Committee.

• 

We are required to report to you if the Corporate Governance Statement 
does not properly disclose a departure from the provisions of the UK 
Corporate Governance Code specified by the UK Listing Rules for our 
review. 

We have nothing to report in these respects.

We have nothing to report on the other matters on which we 
are required to report by exception 

Under the Companies Act 2006, we are required to report to you if, in 
our opinion: 
• 

 adequate accounting records have not been kept by the PLC Company, 
or returns adequate for our audit have not been received from branches 
not visited by us; or 
 the PLC Company Accounts and the part of the Directors’ Remuneration 
Report to be audited are not in agreement with the accounting records 
and returns; or 
 certain disclosures of Directors’ remuneration specified by law are not 
made; or 
 we have not received all the information and explanations we 
require for our audit.

• 

• 

• 

We have nothing to report in these respects.

85

Financial StatementsUnilever Annual Report and Accounts 2019Consolidated Financial Statements  
Unilever Group

Directors’ and Audit Committee’s responsibilities

Directors’ responsibilities

Responsibilities

The Directors are responsible for:
• 

 the preparation and fair presentation of the Consolidated Financial 
Statements in accordance with IFRSs as adopted by the EU and Part 9 of 
Book 2 of the Dutch Civil Code, and for the preparation of the Report of 
the Directors in accordance with Part 9 of Book 2 of the Dutch Civil Code;
 the preparation and fair presentation of the NV Company Accounts in 
accordance with United Kingdom accounting standards, including FRS 
101 Reduced Disclosure Framework and Part 9 of Book 2 of the Dutch 
Civil Code; and
 such internal control as management determines is necessary to 
enable the preparation of the Consolidated Financial Statements 
and NV Company Accounts that are free from material misstatement, 
whether due to fraud or error.

• 

• 

In preparing the Financial Statements, the Directors are responsible for 
assessing the Group’s and Unilever N.V.’s ability to continue as a going 
concern. Based on the financial reporting frameworks mentioned, the 
Directors should prepare the Consolidated Financial Statements and NV 
Company Accounts using the going concern basis of accounting unless 
the Directors either intend to liquidate the Group and/or Unilever N.V. 
or to cease operations, or have no realistic alternative but to do so. The 
Directors should disclose in the Consolidated Financial Statements and 
NV Company Accounts events and circumstances that may cast significant 
doubt on the Group’s and/or Unilever N.V.’s ability to continue as a going 
concern.

The Audit Committee is responsible for overseeing the Group’s financial 
reporting process.

Our responsibilities for the audit of financial statements

Our objective is to plan and perform the audit to obtain sufficient and 
appropriate audit evidence for our opinion. 

Our audit has been performed with a high, but not absolute, level of 
assurance, which means we may not detect all material errors and fraud 
during our audit. 

Misstatements can arise from fraud or error and are considered material 
if, individually or in aggregate, they could reasonably be expected to 
influence the economic decisions of users taken on the basis of these 
financial statements. The materiality affects the nature, timing and extent 
of our audit procedures and the evaluation of the effect of identified 
misstatements on our opinion.

A further description of our responsibilities for the audit of the financial 
statements is located at the website of de ‘Koninklijke Nederlandse 
Beroepsorganisatie van Accountants’ (NBA, Royal Netherlands Institute 
of Chartered Accountants) at: http://www.nba.nl/ENG_oob_01. This 
description forms part of our independent auditor's report.

As explained more fully in their statement set out on page 78, the 
Directors are responsible for the preparation of the Consolidated Financial 
Statements and the PLC Company Accounts including being satisfied that 
they give a true and fair view. They are also responsible for: such internal 
control as they determine is necessary to enable the preparation of 
Consolidated Financial Statements and PLC Company Accounts, that are 
free from material misstatement, whether due to fraud or error; assessing 
the Group and PLC Company’s ability to continue as a going concern, 
disclosing, as applicable, matters related to going concern; and using the 
going concern basis of accounting unless they either intend to liquidate 
the Group or the PLC Company or to cease operations, or have no realistic 
alternative but to do so.

Auditor’s responsibilities 

Our objectives are to obtain reasonable assurance about whether the 
financial statements as a whole are free from material misstatement, 
whether due to fraud, other irregularities (see above), or error, and to issue 
our opinion in an auditor’s report. Reasonable assurance is a high level of 
assurance, but does not guarantee that an audit conducted in accordance 
with ISAs (UK) will always detect a material misstatement when it exists. 
Misstatements can arise from fraud, other irregularities or error and are 
considered material if, individually or in aggregate, they could reasonably 
be expected to influence the economic decisions of users taken on the 
basis of the financial statements. 

A fuller description of our responsibilities is provided on the FRC’s website 
at www.frc.org.uk/auditorsresponsibilities.

The purpose of our audit work and to whom we owe our 
responsibilities 

This report is made solely to the PLC Company’s members, as a body, in 
accordance with Chapter 3 of Part 16 of the Companies Act 2006 and the 
terms of our engagement by the PLC Company.  Our audit work has been 
undertaken so that we might state to the PLC Company’s members those 
matters we are required to state to them in an auditor’s report, and the 
further matters we are required to state to them in accordance with the 
terms agreed with the PLC Company, and for no other purpose.  To the 
fullest extent permitted by law, we do not accept or assume responsibility 
to anyone other than the PLC Company and the PLC Company’s members, 
as a body, for our audit work, for this report, or for the opinions we have 
formed.

Jurgen te Nijenhuis

(External auditor) 
KPMG Accountants N.V.  
Amsterdam  
4 March 2020

Signing

Nicholas Frost

(Senior Statutory Auditor) 
for and on behalf of KPMG LLP, Statutory Auditor  
Chartered Accountants  
London  
4 March 2020

86

Unilever Annual Report and Accounts 2019Consolidated income statement 
for the year ended 31 December

Turnover 

Operating profit 

   Which includes non-underlying item credits/(charges) of

Net finance costs 

   Finance income

   Finance costs

   Pensions and similar obligations

   Net finance cost non-underlying items

Non-underlying item net monetary gain/(loss) arising from hyperinflationary economies

Share of net profit/(loss) of joint ventures and associates 

   Which includes non-underlying item credits/(charges) of

Other income/(loss) from non-current investments and associates 

Profit before taxation

Taxation 
   Which includes tax impact of non-underlying items of

Net profit

Attributable to:

Non-controlling interests

Shareholders’ equity

Combined earnings per share 
Basic earnings per share (€)

Diluted earnings per share (€)

(a)   Restated following adoption of IFRS 16. See note 1 and note 24 for further details.

Consolidated statement of comprehensive income
for the year ended 31 December

Net profit

Other comprehensive income

Items that will not be reclassified to profit or loss, net of tax:

   Gains/(losses) on equity instruments measured at fair value through other  
   comprehensive income(b)

   Remeasurement of defined benefit pension plans 

Items that may be reclassified subsequently to profit or loss, net of tax:

   Gains/(losses) on cash flow hedges

   Currency retranslation gains/(losses)

   Fair value gains/(losses) on financial instruments(b)

Total comprehensive income

Attributable to:

Non-controlling interests

Shareholders’ equity

€ million 
2019 

€ million 
2018

€ million 
2017

Notes

(Restated)(a)

(Restated)(a)

2

2

3

5

3

1,3

11

3

51,980

50,982

53,715

8,708

12,639

(1,239)

3,176

(627)

224

(821)

(30)

–

32

176

3

-

(608)

135

(718)

(25)

–

122

185

32

22

8,957

(543)

(1,004)

157

(683)

(96)

(382)

–

155

–

18

8,289

12,360

8,126

6A

3

(2,263)

113

(2,572)

(288)

(1,670)

655

6,026

9,788

6,456

7

401

5,625

2.15

2.14

419

9,369

3.49

3.48

433

6,023

2.15

2.14

€ million 
2019 

€ million 
2018

€ million 
2017

Notes

(Restated)(a)

(Restated)(a)

 6,026

 9,788 

6,456

6C

15B

15B

15B

29

353

176

(15)

–

51

(328)

(55)

(839)

–

–

1,282

(68)

(935)

(7)

6,569

8,617

6,728

407 

 6,162 

 407 

 8,210

381

6,347

(a)    Restated following adoption of IFRS 16. See note 1 and note 24 for further details.
(b)    Classification was changed in 2018 following adoption of IFRS 9. 

References in the consolidated income statement, consolidated statement of comprehensive income, consolidated statement of changes in equity, 
consolidated balance sheet and consolidated cash flow statement relate to notes on pages 91 to 142, which form an integral part of the consolidated 
financial statements.

87

Financial StatementsUnilever Annual Report and Accounts 2019 
 
Consolidated Financial Statements  
Unilever Group continued

Consolidated statement of changes in equity
for the year ended 31 December

Consolidated statement of changes in equity

31 December 2016 (as previously reported)
IFRS 16 restatement to 1 January 2017(a)

1 January 2017 (restated)(a)
Profit or loss for the period

Other comprehensive income net of tax:
   Fair value gains/(losses) on financial instruments(b)
   Remeasurement of defined benefit pension plans net of tax

   Currency retranslation gains/(losses)

Total comprehensive income

Dividends on ordinary capital
Repurchase of shares(c)
Other movements in treasury shares(e)
Share-based payment credit(f)
Dividends paid to non-controlling interests

Currency retranslation gains/(losses) net of tax

Other movements in equity

31 December 2017 (restated)(a)
Hyperinflation restatement to 1 January 2018 (see note 1)

1 January 2018 (restated)

Profit or loss for the period

Other comprehensive income,net of tax:
   Gains/(losses) on:(b)
      Equity instruments

      Cash flow hedges

   Remeasurement of defined benefit pension plans

   Currency retranslation gains/(losses)

Total comprehensive income

Dividends on ordinary capital
Repurchase of shares(c)
Cancellation of treasury shares(d)
Other movements in treasury shares(e)
Share-based payment credit(f)
Dividends paid to non-controlling interests

Currency retranslation gains/(losses) net of tax

Hedging gain/(loss) transferred to non-financial assets
Other movements in equity(g)

31 December 2018 (restated)(a)

Impact of adopting IFRIC 23 (see note 1)

1 January 2019 (restated)

Profit or loss for the period

Other comprehensive income,net of tax:
   Gains/(losses) on:(b)
      Equity instruments

      Cash flow hedges

   Remeasurement of defined benefit pension plans

   Currency retranslation gains/(losses)

Total comprehensive income

Dividends on ordinary capital
Cancellation of treasury shares(d)
Other movements in treasury shares(e)
Share-based payment credit(f)
Dividends paid to non-controlling interests

Currency retranslation gains/(losses) net of tax

Hedging gain/(loss) transferred to non-financial assets

Other movements in equity

31 December 2019

€ million
 Called 
up share 
capital

€ million
Share 
premium 
account

€ million

€ million

€ million

Other 
reserves

Retained 
profit

Total

€ million
Non-
controlling 
interests

484

–

484

134

–

134

(7,443)

23,179

16,354

(2)

(205)

(207)

(7,445)

22,974

–

6,023

16,147

6,023

(76)

–

(855)

(931)

–

1,282

(27)

7,278

–

(3,916)

(5,014)

(30)

–

–

–

–

(174)

284

–

–

(76)

1,282

(882)

6,347

(3,916)

(5,014)

(204)

284

–

(4)

(167)

(33)

(200)

130

(13,587)

26,413

13,440

–

–

393

130

(13,587)

26,806

–

9,369

393

13,833

9,369

51

(56)

(330)

(824)

8,210

(4,081)

(6,020)

–

(253)

196

–

(1)

71

11,359

5,625

25

176

352

(16)

6,162

(4,223)

–

(167)

151

–

5

32

51

(56)

–

(814)

(819)

–

(6,020)

5,069

(8)

–

–

–

 71

76

25

176

–

(18)

183

–

9,416

64

–

–

–

32

(51)

–

–

(330)

(10)

9,029

(4,081)

–

(5,049)

(245)

 196 

–

–

–

–

–

352

2

5,979

(4,223)

(9,372)

(231)

151

–

–

–

(634)

(558)

129

(15,218)

26,022

11,397

–

–

(38)

(38)

129

(15,218)

25,984

–

5,625

–

–

–

–

–

–

–

–

–

–

(4)

–

–

–

–

–

–

–

–

–

–

–

–

–

(1)

–

–

–

–

–

–

–

–

–

–

–

–

–

5

–

–

–

–

–

–

–

–

–

–

–

–

–

–

484

–

484

–

–

–

–

–

–

–

–

(20)

–

–

–

–

–

–

464

–

464

–

–

–

–

–

–

–

(44)

–

–

–

–

–

–

€ million

Total 
equity

16,980

(207)

16,773

6,456

(75)

1,282

(935)

6,728

(3,916)

(5,014)

(204)

284

(345)

(4)

(104)

14,198

393

14,591

9,788

51

(55)

(328)

(839)

8,617

(4,081)

(6,020)

–

(253)

196

(342)

(1)

71

(661)

12,117

(38)

12,079

6,026

29

176

353

(15)

6,569

(4,223)

–

(167)

151

(435)

5

32

(125)

626

–

626

433

1

–

(53)

381

–

–

–

–

(345)

–

96

758

–

758

419

–

1

2

(15)

407

–

–

–

–

–

(342)

–

–

(103)

720

–

720

401

4

–

1

1

407

–

–

–

–

(435)

–

–

2

420

134

(5,574)

18,212

13,192

694

13,886

(76)

(127)

(a)  Restated following adoption of IFRS 16. See note 1 and note 24 for further details.
(b)  Classification was changed in 2018 following adoption of IFRS 9.  
(c)  Repurchase of shares reflects the cost of acquiring ordinary shares as part of the share buyback programmes announced on 19 April 2018 and 6 April 2017. 
(d) 

 During 2019 254,012,896 NV ordinary shares and 18,660,634 PLC ordinary shares were cancelled and in 2018 122,965,077 PLC ordinary shares were cancelled. The 
amount paid to repurchase these shares was initially recognised in other reserves and is transferred to retained profit on cancellation.

(e)    Includes purchases and sales of treasury shares other than the share buyback programme, transfer from treasury shares to retained profit of share-settled schemes 

arising from prior years and differences between exercise and grant price of share options.
 The share-based payment credit relates to the non-cash charge recorded in operating profit in respect of the fair value of share options and awards granted to employees.

(f) 
(g)  2018 includes a €662 million premium paid for purchase of the non-controlling interest in Unilever South Africa from Remgro.

88

Unilever Annual Report and Accounts 2019Consolidated balance sheet

Assets

Non-current assets

Goodwill

Intangible assets

Property, plant and equipment

Pension asset for funded schemes in surplus

Deferred tax assets

Financial assets

Other non-current assets

Current assets

Inventories

Trade and other current receivables

Current tax assets

Cash and cash equivalents

Other financial assets

Assets held for sale

Total assets

Liabilities 

Current liabilities

Financial liabilities

Trade payables and other current liabilities

Current tax liabilities

Provisions

Liabilities held for sale

Non-current liabilities

Financial liabilities

Non-current tax liabilities

Pensions and post-retirement healthcare liabilities:

   Funded schemes in deficit

   Unfunded schemes

Provisions

Deferred tax liabilities

Other non-current liabilities

Total liabilities

Equity

Shareholders’ equity

Called up share capital

Share premium account

Other reserves

Retained profit

Non-controlling interests

Total equity 

Total liabilities and equity

(a)   Restated following adoption of IFRS 16. See note 1 and note 24 for further details.

These financial statements have been approved by the Directors.

The Board of Directors 
4 March 2020

€ million  
31 December 2019 

€ million  
31 December 2018

Notes

(Restated)(a)

€ million  
1 January 2018

(Restated)(a)

9

9

10

4B

6B

17A

11

12

13

17A

17A

22

15C

14

19

22

15C

4B

4B

19

6B

14

15A

15B

18,067

 12,962

 12,062

2,422

1,336

874

 653

 17,341 

 12,152 

 12,088 

 1,728 

 1,152 

 642 

 530 

 48,376

 45,633 

 4,164

6,695

 397

 4,185

 907

 82

16,430

 64,806

4,691

 14,768

898

620 

1 

 4,301 

 6,482 

 472 

 3,230 

 874 

 119 

 15,478 

 61,111 

 3,613 

 14,457 

 1,445 

 624 

 11 

 20,978

 20,150 

23,566

 182

 1,157

 1,461

 664

2,573

 339

 29,942

50,920

420

134

(5,574)

18,212

13,192

694

 13,886

 64,806

 23,125 

 174 

 1,209 

 1,393 

 697 

 1,900 

 346 

 28,844 

 48,994 

464

129

(15,218)

26,022

11,397

 720 

 12,117 

 61,111 

16,881

11,520

12,270

2,173

1,118

675

441

45,078

3,962

5,219

488

3,317

770

3,224

16,980

62,058

8,378

13,426

1,088

525

170

23,587

18,039

118

1,225

1,509

794

1,888

700

24,273

47,860

484

130

(13,587)

26,413

13,440

758

14,198

62,058

89

Financial StatementsUnilever Annual Report and Accounts 2019Consolidated Financial Statements  
Unilever Group continued

Consolidated cash flow statement
for the year ended 31 December

Net profit

Taxation

Share of net (profit)/loss of joint ventures/associates and other (income)/loss from

   non-current investments and associates

Net monetary (gain)/loss arising from hyperinflationary economies

Net finance costs

Operating profit

Depreciation, amortisation and impairment

Changes in working capital:

   Inventories

   Trade and other receivables

   Trade payables and other liabilities

Pensions and similar obligations less payments

Provisions less payments

Elimination of (profits)/losses on disposals

Non-cash charge for share-based compensation

Other adjustments(b)

Cash flow from operating activities

Income tax paid

Net cash flow from operating activities

Interest received

Purchase of intangible assets

Purchase of property, plant and equipment

Disposal of property, plant and equipment

Acquisition of businesses and investments in joint ventures and associates

Disposal of businesses, joint ventures and associates

Acquisition of other non-current investments

Disposal of other non-current investments

Dividends from joint ventures, associates and other non-current investments

(Purchase)/sale of financial assets

Net cash flow (used in)/from investing activities

Dividends paid on ordinary share capital

Interest paid

Net change in short-term borrowings

Additional financial liabilities

Repayment of financial liabilities

Capital element of lease payments

Buyback of preference shares

Repurchase of shares

Other movements on treasury shares

Other financing activities

Net cash flow (used in)/from financing activities

Net increase/(decrease) in cash and cash equivalents

Cash and cash equivalents at the beginning of the year

Effect of foreign exchange rate changes

Cash and cash equivalents at the end of the year

€ million 
2019 

€ million 
2018

€ million 
2017

Notes

(Restated)(a)

(Restated)(a)

5

6,026

 2,263

(176)

(32)

627

 8,708

1,982

(9)

313

(445)

123

(260)

7

60

 151

2

 10,641

(2,532)

 8,109

 146

 (210) 

(1,316) 

 9,788 

 2,572 

(207)

(122)

 608 

 12,639 

 2,216

(793)

(471)

(1,298)

976

(128)

 55 

(4,313)

 196 

(260)

 9,612 

(2,294)

 7,318 

 110 

 (203) 

6,456

1,670

(173)

–

1,004

8,957

2,025

(68)

(104)

(506)

542

(904)

200

(298)

284

(153)

10,043

(2,164)

7,879

154

(158)

(1,329) 

(1,509)

 97 

 108 

46

 (1,122) 

 (1,336) 

(4,896)

 177 

 (160) 

 55

 164 

 (68) 

 (2,237)

 (4,209)

 (694)

 337 

 7,093 

 (94) 

 151

 154 

 (10) 

 4,644 

 (4,066) 

 (571) 

 (4,026) 

 5,911 

 10,595 

561

(317)

251

138

(149)

(5,879)

(3,916)

(574)

2,695

8,851

 (4,912) 

 (6,594) 

(2,604)

 (435) 

 (481) 

– 

(497)

(448)

– 

–

 (201)

 (464)

 (6,020) 

(5,014)

 (257) 

 (693) 

(204)

(309)

(4,667)

 (12,113) 

(2,020)

 1,205

 3,090

 (179)

 4,116

 (151) 

 3,169 

 72 

 3,090 

(20)

3,198

(9)

3,169

17A

(a)   Restated following adoption of IFRS 16. See note 1 and 24 for further details.
(b)   2018 includes a non-cash credit of €277 million from early settlement of contingent consideration relating to Blueair.

The cash flows of pension funds (other than contributions and other direct payments made by the Group in respect of pensions and similar obligations) 
are not included in the Group cash flow statement.

90

Unilever Annual Report and Accounts 2019Notes to the Consolidated Financial Statements  
Unilever Group

1.  Accounting information and policies
The accounting policies adopted are the same as those which were 
applied for the previous financial year, except as set out below under the 
heading ‘Recent accounting developments’.

Basis of consolidation
The two parent companies, NV and PLC, together with their group companies, 
operate as a single economic entity (the Unilever Group, also referred to as 
Unilever or the Group). NV and PLC have the same Directors and are linked 
by a series of agreements, including an Equalisation Agreement, which are 
designed so that the positions of the shareholders of both companies are as 
closely as possible the same as if they held shares in a single company.

The Equalisation Agreement provides that both companies adopt the same 
accounting principles. It also requires that dividends and other rights and 
benefits attaching to each ordinary share of NV, be equal in value to those 
rights and benefits attaching to each ordinary share of PLC, as if each such 
unit of capital formed part of the ordinary share capital of one and the same 
company.

Due to the operational and contractual arrangements referred to above, 
NV and PLC form a single reporting entity for the purposes of presenting 
consolidated financial statements. Accordingly, the financial statements 
of Unilever are presented by both NV and PLC as their respective 
consolidated financial statements. Group companies included in the 
consolidation are those companies controlled by NV or PLC. Control exists 
when the Group has the power to direct the activities of an entity so as to 
affect the return on investment.

The net assets and results of acquired businesses are included in 
the consolidated financial statements from their respective dates of 
acquisition, being the date on which the Group obtains control. The 
results of disposed businesses are included in the consolidated financial 
statements up to their date of disposal, being the date control ceases.

Intra-group transactions and balances are eliminated.

Companies legislation and accounting standards
The consolidated financial statements have been prepared in accordance 
with International Financial Reporting Standards (IFRS) as adopted by the 
European Union (EU), IFRIC Interpretations and in accordance with Part 9 of 
Book 2 of the Civil Code in the Netherlands and the UK Companies Act 2006 
applicable to companies reporting under IFRS. They are also in compliance 
with IFRS as issued by the International Accounting Standards Board (IASB).

These financial statements are prepared under the historical cost 
convention unless otherwise indicated.

These financial statements have been prepared on a going concern basis. 
Refer to the going concern statement on page 78.

Accounting policies
Accounting policies are included in the relevant notes to the consolidated 
financial statements. These are presented as text highlighted in grey on 
pages 91 to 142. The accounting policies below are applied throughout 
the financial statements.

Foreign currencies
The consolidated financial statements are presented in euros. The 
functional currencies of NV and PLC are euros and sterling respectively. 
Items included in the financial statements of individual group companies 
are recorded in their respective functional currency which is the currency of 
the primary economic environment in which each entity operates.

Foreign currency transactions in individual group companies are 
translated into functional currency using exchange rates at the date of the 
transaction. Foreign exchange gains and losses from settlement of these 
transactions, and from translation of monetary assets and liabilities at 
year-end exchange rates, are recognised in the income statement except 
when deferred in equity as qualifying hedges.

In preparing the consolidated financial statements, the balances in 
individual group companies are translated from their functional currency 
into euros. Apart from the financial statements of group companies in 
hyperinflationary economies (see below), the income statement, the 
cash flow statement and all other movements in assets and liabilities are 
translated at average rates of exchange as a proxy for the transaction 
rate, or at the transaction rate itself if more appropriate. Assets and 
liabilities are translated at year-end exchange rates.

The financial statements of group companies whose functional currency 
is the currency of a hyperinflationary economy are adjusted for inflation 
and then translated into euros using the balance sheet exchange rate. 
Amounts shown for prior years for comparative purposes are not modified. 
To determine the existence of hyperinflation, the Group assesses the 
qualitative and quantitative characteristics of the economic environment 
of the country, such as the cumulative inflation rate over the previous 
three years.

The ordinary share capital of NV and PLC is translated in accordance with 
the Equalisation Agreement. The difference between the value for PLC 
and the value by applying the year-end rate of exchange is taken to other 
reserves (see note 15B on page 118).

The effect of exchange rate changes during the year on net assets of 
foreign operations is recorded in equity. For this purpose net assets include 
loans between group companies and any related foreign exchange 
contracts where settlement is neither planned nor likely to occur in the 
foreseeable future.

The Group applies hedge accounting to certain exchange differences 
arising between the functional currencies of a foreign operation and 
NV or PLC as appropriate, regardless of whether the net investment is 
held directly or through an intermediate parent. Differences arising on 
retranslation of a financial liability designated as a foreign currency net 
investment hedge are recorded in equity to the extent that the hedge is 
effective. These differences are reported within profit or loss to the extent 
that the hedge is ineffective.

Cumulative exchange differences arising since the date of transition to 
IFRS of 1 January 2004 are reported as a separate component of other 
reserves. In the event of disposal or part disposal of an interest in a group 
company either through sale or as a result of a repayment of capital, the 
cumulative exchange difference is recognised in the income statement as 
part of the profit or loss on disposal of group companies.

Hyperinflationary economies
The Argentinian economy was designated as hyperinflationary from 
1 July 2018. As a result, application of IAS 29 ‘Financial Reporting in 
Hyperinflationary Economies’ has been applied to all Unilever entities 
whose functional currency is the Argentinian Peso for 2018 and 2019. The 
application of IAS 29 includes:
• 

 Adjustment of historical cost non-monetary assets and liabilities for the 
change in purchasing power caused by inflation from the date of initial 
recognition to the balance sheet date;
 Adjustment of the income statement for inflation during the reporting 
period;
 The income statement is translated at the period end foreign exchange 
rate instead of an average rate; and
 Adjustment of the income statement to reflect the impact of inflation 
and exchange rate movement on holding monetary assets and 
liabilities in local currency.

• 

• 

• 

The main effects of the Group consolidated financial statements for 2019 
are:
•  Total assets are reduced by €42 million;
• 
• 
•  Monetary gain recognised of €32 million.

 Turnover is reduced by €14 million;
 Operating profit is reduced by €11 million; and

91

Financial StatementsUnilever Annual Report and Accounts 2019Notes to the Consolidated Financial Statements  
Unilever Group continued

1.  Accounting information and policies continued

Critical accounting estimates and judgements
The preparation of financial statements requires management to make 
estimates and judgements in the application of accounting policies that 
affect the reported amounts of assets, liabilities, income and expenses. 
Actual results may differ from these estimates. Estimates and judgements 
are continuously evaluated and are based on historical experience and 
other factors, including expectations of future events that are believed to 
be reasonable. Revisions to accounting estimates are recognised in the 
period in which the estimate is revised and in any future period affected.

The following estimates are those that management believe have the 
most significant risk of causing a material adjustment to the carrying 
amounts of assets and liabilities within the next financial year are:
• 

 Measurement of defined benefit obligations – the valuations of the 
Group’s defined benefit pension plan obligations are dependent on 
a number of assumptions. These include discount rates, inflation and 
life expectancy of scheme members. Details of these assumptions and 
sensitivities are in note 4B.
  Measurement of consideration and assets and liabilities acquired as 
part of business combinations. See note 21 for further information. 
Estimates are required to value the assets and liabilities acquired in 
business combinations. Intangible assets such as brands are commonly 
a core part of an acquired business as they allow us to obtain more 
value than would otherwise be possible.

• 

The following judgements are those that management believe have the 
most significant effect on the amounts recognised in the Group’s financial 
statements:
• 

 Separate presentation of items in the income statement – certain items 
of income or expense are presented separately as non-underlying items. 
These are excluded in several of our performance measures, including 
underlying operating profit and underlying earnings per share due to 
their nature and/or frequency of occurrence. See note 3 for further details.

• 

• 

 Utilisation of tax losses and recognition of other deferred tax assets 
– The Group operates in many countries and is subject to taxes in 
numerous jurisdictions. Management uses judgement to assess the 
recoverability of tax assets such as whether there will be sufficient 
future taxable profits to utilise losses – see note 6B.
 Likelihood of occurrence of provisions and contingent liabilities – events 
can occur where there is uncertainty over future obligations. Judgement 
is required to determine if an outflow of economic resources is 
probable, or possible but not probable. Where it is probable, a liability 
is recognised and further judgement is used to determine the level of 
the provision. Where it is possible but not probable, further judgement 
is used to determine if the likelihood is remote, in which case no 
disclosures are provided; if the likelihood is not remote then judgement 
is used to determine the contingent liability disclosed. Unilever does not 
have provisions and contingent liabilities for the same matters. External 
advice is obtained for any material cases. See notes 6A, 19 and 20.

•  Recognition of pension surplus – where there is an accounting surplus  
  on a defined benefit plan, management uses judgement to determine  
  whether the Group can realise the surplus through refunds, reductions  

in future combinations or a combination of both.

•  Recognition and measurement of IFRS 16 assets and liabilities –  

the Group adopted IFRS 16 on 1 January 2019 and restated all prior  
  periods that are reported. In recognising and measuring lease assets  
  and liabilities on the balance sheet, the Group applied judgement in  
  determining whether each contract is or contains a lease. This included  
  an assessment about whether the contract depends on a specified  
  asset, whether the Group obtains substantially all the economic  
  benefits from the use of that asset, and whether the Group has the  

right to direct the use of that asset. The Group also exercised    
judgement in determining the lease term as the non-cancellable term  
  of the lease, together with the impact of options to extend or terminate  

the lease if it is reasonably certain to be exercised.

Recent accounting developments 
Adopted by the group

The Group applied for the first-time amendments to the following standards from 1 January 2019.

Implementation progress  and expected impact

The Group has adopted IFRS 16 Leases in its reporting from 1 January 
2019, applying the standard using the ‘full retrospective’ approach, 
and amounts relating to the years ended 31 December 2018 and 
2017 have been restated in these financial statements.  

The Group has recognised all leases on its balance sheet upon 
transition to IFRS 16, except for short-term leases (less than a year) 
and leases for low-value assets. 

The impact of adopting IFRS 16 on the Group’s financial statements is 
further detailed in note 24.  

Applicable standard

IFRS 16 ‘Leases’

Key requirements or  
changes in accounting policy

This standard changes the recognition, 
measurement, presentation and disclosure 
of leases. In particular it requires lessees to 
record all leases on the balance sheet with 
exemptions available for low value and 
short-term leases. At the commencement of 
a lease, a lessee recognises lease payments 
(lease liability) and an asset representing the 
right to use the asset during the lease term 
(leased asset). Lessees subsequently reduce 
the lease liability when paid and recognise 
depreciation on the leased asset. 

A lease liability is remeasured upon the 
occurrence of certain events such as a 
change in the lease term or a change in 
an index or rate used to determine lease 
payments. The remeasurement normally also 
adjusts the leased asset. 

The standard has no impact on the actual 
cash flows of a group. However the standard 
requires the capitalisation, and subsequent 
depreciation, of costs that were previously 
expensed as paid which impacts disclosures of 
cash flows within the cash flow statement. The 
amounts previously expensed as operating 
cash outflows are instead capitalised and 
presented as financing cash outflows.

IFRIC 23 ‘Uncertainty 
over income tax 
treatments’

This interpretation clarifies how entities 
should reflect uncertainties over income tax 
treatments. 

The Group applies judgement in identifying uncertainties over income 
tax treatments and has adjusted its uncertain tax provisions to be 
in line with the new criteria. The Group has elected to recognise the 
cumulative impact of €38 million within opening retained earnings.

92

Unilever Annual Report and Accounts 2019 
 
 
 
 
Applicable standard

Amendments to IAS 19 
‘Employee Benefits’

Key requirements or  
changes in accounting policy

The change requires that following plan 
amendments, curtailments or settlements, 
current service and net interest costs for the 
remainder of the reporting period should 
be calculated in line with updated actuarial 
assumptions. 

Implementation progress  and expected impact

The amendment is applied prospectively. During the period the 
amendment had no impact on the Group financial statements.

All other standards or amendments to standards that have been issued by the IASB and were effective by 1 January 2019 were not applicable or material 
to Unilever.

New standards, amendments and interpretations of existing standards that are not yet effective and have not been 
early adopted by the Group

The following new standards have been released but are not yet adopted by the Group. The expected impact and progress is shown below.  In addition 
to the above, based on an initial review the Group does not currently believe adoption of the following standard/amendments will have a material 
impact on the consolidated results or financial position of the Group.

Applicable standard

Key requirements or changes in accounting policy

Interest Rate 
Benchmark Reform – 
Amendments to IFRS 9, 
IAS 39 and IFRS 7

Effective from the year ending 
31 December 2020

IFRS 17 ‘Insurance 
Contracts’

Effective from the year ending 
31 December 2022

The amendments modify specific hedge accounting requirements so entities can continue to forecast future cash 
flows assuming that the interest rate benchmark will continue despite ongoing reviews of interest rate benchmark 
reform.  As a result there is no requirement for an entity to discontinue hedge relationships or to reassess the 
economic relationships between hedged items and hedging instruments as a result of the uncertainties of the 
interest rate benchmark reform.

We do not have material derivatives that refer to an interest rate benchmark so these amendments will not have a 
material impact on Unilever. 

This standard introduces a new model for accounting for insurance contracts. Work continues to review existing 
arrangements to determine the impact on adoption. Based on preliminary work the impact is estimated to be 
immaterial.

All other standards or amendments to standards that have been issued by the IASB and are effective from 1 January 2020 onwards are not applicable or 
material to Unilever.

2. Segment information

Segmental reporting

Beauty & Personal Care

–  primarily sales of skin cleansing (soap, shower), skin care (face, hand and body moisturisers), hair care (shampoo, 

conditioner, styling) and deodorants categories.

Foods & Refreshment

–  primarily sales of ice cream, savoury (soups, bouillons, seasoning), dressings (mayonnaise, ketchup) and tea 

categories.

Home Care

–  primarily sales of fabric category (washing powders and liquids, rinse conditioners) and includes a wide range of 

cleaning products.

Revenue 
Turnover comprises sales of goods after the deduction of discounts, sales taxes and estimated returns. It does not include sales between group 
companies. Discounts given by Unilever include rebates, price reductions and incentives given to customers, promotional couponing and trade 
communication costs and are based on the contractual arrangements with each customer. Discounts can either be immediately deducted from 
the sales value on the invoice or off-invoice and settled later through credit notes when the precise amounts are known. Rebates are generally off-
invoice. Amounts provided for discounts at the end of a period require estimation; historical data and accumulated experience is used to estimate the 
provision using the most likely amount method and in most instances the discount can be estimated using known facts with a high level of accuracy. 
Any differences between actual amounts settled and the amounts provided are not material and recognised in the subsequent reporting period.

Customer contracts generally contain a single performance obligation and turnover is recognised when control of the products being sold has 
transferred to our customer as there are no longer any unfulfilled obligations to the customer. This is generally on delivery to the customer but 
depending on individual customer terms, this can be at the time of dispatch, delivery or upon formal customer acceptance. This is considered the 
appropriate point where the performance obligations in our contracts are satisfied as Unilever no longer has control over the inventory.

Our customers have the contractual right to return goods only when authorised by Unilever. At 31 December 2019, an estimate has been made of 
goods that will be returned and a liability has been recognised for this amount. An asset has also been recorded for the corresponding inventory that 
is estimated to return to Unilever using a best estimate based on accumulated experience.

Some of our customers are distributors who may be able to return unsold goods in consignment arrangements. 

Underlying operating profit 
Underlying operating profit means operating profit before the impact of non-underlying items within operating profit (see note 3). Underlying operating 
profit represents our measure of segment profit or loss as it is the primary measure used for the purpose of making decisions about allocating resources 
and assessing performance of segments. Underlying operating margin is calculated as underlying operating profit divided by turnover.

93

Financial StatementsUnilever Annual Report and Accounts 2019Notes to the Consolidated Financial Statements  
Unilever Group continued

2. Segment information continued 
Our segments are comprised of similar product categories. 9 categories (2018: 9; 2017: 10) individually accounted for 5% or more of our revenue in one or 
more of the last three years. The following table shows the relevant contribution of these categories to group revenue for the periods shown:

Category
Fabric
Ice cream 
Hair care
Savoury
Skin cleansing
Deodorants
Skin care
Tea
Dressings
Spreads
Other

Segment
Home Care
Foods & Refreshment
Beauty & Personal Care
Foods & Refreshment
Beauty & Personal Care
Beauty & Personal Care
Beauty & Personal Care
Foods & Refreshment 
Foods & Refreshment
Foods & Refreshment

2019

15%
13%
12%
11%
10%
8%
8%
6%
5%
-
12%

2018

2017

15%
13%
12%
11%
10%
8%
7%
6%
5%
3%
10%

15%
13%
11%
11%
10%
8%
6%
5%
6%
6%
9%

The group operating segment information is provided based on three product areas: Beauty & Personal Care, Foods & Refreshment and Home Care

€ million 
Beauty &
 Personal Care

€ million 
Foods &
Refreshment

Notes

€ million 
Home
Care

€ million 

Total

2019
Turnover
Operating profit
Non-underlying items

Underlying operating profit
Share of net profit/(loss) of joint ventures and associates
Significant non-cash charges:
   Within underlying operating profit:
      Depreciation and amortisation
      Share-based compensation and other non-cash charges(b)
   Within non-underlying items:
      Impairment and other non-cash charges(c)

2018 (Restated)(a)
Turnover
Operating profit
Non-underlying items

Underlying operating profit
Share of net profit/(loss) of joint ventures and associates
Significant non-cash charges:
   Within underlying operating profit:
      Depreciation and amortisation
      Share-based compensation and other non-cash charges(b)
   Within non-underlying items:
      Impairment and other non-cash charges(c)

2017 (Restated)(a)
Turnover
Operating profit
Non-underlying items

Underlying operating profit
Share of net profit/(loss) of joint ventures and associates
Significant non-cash charges:
   Within underlying operating profit:
      Depreciation and amortisation
      Share-based compensation and other non-cash charges(b)
   Within non-underlying items:
      Impairment and other non-cash charges(c)

3

3

3

21,868
4,520
440

4,960
1

693
62

105

 20,624 
 4,165 
 378 

 4,543 
 (1)

686
 102 

122

20,697
4,140
272

4,412
8

641
164

80

19,287
2,811
571

3,382
171

902
56

159

 20,227 
 7,287
 (3,711)

 3,576  
 183 

949
102

164

22,444
3,657
121

3,778
143

1,059
174

191

10,825
1,377
228

1,605
4

369
50

46

 10,131 
 1,187 
 157 

 1,344  
 3 

373
46

263

10,574
1,160
150

1,310
4

325
79

48

51,980
8,708
1,239

9,947
176

1,964
168

310

 50,982 
 12,639 
 (3,176)

 9,463 
 185 

2,008
250

549

53,715
8,957
543

9,500
155

2,025
417

319

(a)   Restated following adoption of IFRS 16. See note 1 and note 24 for further details.
(b)    Other non-cash charges within underlying operating profit include movements in provisions from underlying activities, excluding movements arising from non-underlying activities. 
(c)    Other non-cash charges within non-underlying items includes movements in restructuring provisions and certain legal provisions (in 2018 and 2017).

The Unilever Group is not reliant on turnover from transactions with any single customer and does not receive 10% or more of its turnover from 
transactions with any single customer.

Segment assets and liabilities are not provided because they are not reported to or reviewed by our chief operating decision-maker, which is Unilever 
Leadership Executive (ULE).

94

Unilever Annual Report and Accounts 20192. Segment information continued 
The home countries of the Unilever Group are the Netherlands and the United Kingdom. Turnover and non-current assets for these two countries 
combined, for the United States (being the largest country outside the home countries) and for all other countries are:

2019
Turnover

Non-current assets(b)

2018 (Restated)(a)

Turnover

Non-current assets(b)

2017 (Restated)(a)
Turnover

Non-current assets(b)

€ million
Netherlands 
/United 
Kingdom

€ million

€ million

€ million

United 
States

Others

Total

3,508

4,705

8,702

13,326

39,770

25,714

51,980

43,744

 3,679 

 4,336 

 8,305 

 38,998 

 50,982 

12,471

25,304

42,111

3,849

4,101

8,532

12,110

41,334

24,901

53,715

41,112

(a)   Restated following adoption of IFRS 16. See note 1 and note 24 for further details.
(b)    For the purpose of this table, non-current assets include goodwill, intangible assets, property, plant and equipment and other non-current assets as shown on the 
consolidated balance sheet on page 89. Goodwill is attributed to the countries where the acquired business operated at the time of acquisition; all other assets are 
attributed to the countries where they were acquired.

No other country had turnover or non-current assets (as shown above) greater than 10% of the Group total.

Additional information by geographies
Although the Group’s operations are managed by product area, we provide additional information based on geographies. The analysis of turnover by 
geographical area is stated on the basis of origin. 

2019
Turnover

Operating profit

Non-underlying items

Underlying operating profit

Share of net profit/(loss) of joint ventures and associates

2018 (Restated)(a)

Turnover

Operating profit

Non-underlying items

Underlying operating profit

Share of net profit/(loss) of joint ventures and associates

2017 (Restated)(a)
Turnover

Operating profit

Non-underlying items

Underlying operating profit

Share of net profit/(loss) of joint ventures and associates

(a)   Restated following adoption of IFRS 16. See note 1 and note 24 for further details.
(b)  Refers to Asia, Africa, Middle East, Turkey, Russia, Ukraine and Belarus.

€ million 
Asia/
AMET/RUB(b)

€ million 
The
Americas

€ million 

€ million 

Europe

Total

24,129

16,482

11,369

51,980

4,418

439

4,857

(5)

2,683

395

3,078

126

1,607

405

2,012

55

8,708

1,239

9,947

176

 22,868 

 16,020 

 12,094 

 50,982 

 4,824 

 3,621 

 4,194 

 12,639 

 (437)

 (892)

 (1,847)

 (3,176)

 4,387 

 2,729 

 2,347 

 9,463 

– 

 114 

 71 

 185 

23,266

3,847

306

4,153

12

17,525

3,120

(23)

3,097

112

12,924

53,715

1,990

260

2,250

31

8,957

543

9,500

155

Transactions between the Unilever Group’s geographical regions are immaterial and are carried out on an arm’s length basis.
3. Operating costs and non-underlying items

Operating costs
Operating costs include cost of sales, brand and marketing investment and overheads. 

(i)  Cost of sales

Cost of sales includes the cost of inventories sold during the period and distribution costs. The cost of inventories are raw and packaging materials and 
related production costs. Distribution costs are charged to the income statement as incurred.  

(ii)  Brand and marketing investment

Brand and marketing investment include costs related to creating and maintaining brand equity and brand awareness. This includes media, 
advertising production, promotional materials and engagement with consumers. These costs are charged to the income statement as incurred.

(iii)  Overheads

Overheads include staff costs associated with sales activities and central functions such as finance, human resources and research and development 
costs. Research and development costs are staff costs, material costs, depreciation of property, plant and equipment and other costs that are directly 
attributable to research and product development activities. These costs are charged to the income statement as incurred.

95

Financial StatementsUnilever Annual Report and Accounts 2019Notes to the Consolidated Financial Statements  
Unilever Group continued

3. Operating costs and non-underlying items continued

Non-underlying items 
These items are relevant to an understanding of our financial performance due to their nature and/or frequency of occurrence.

(i)  Non-underlying items within operating profit 

These are gains and losses on business disposals, acquisition and disposal-related costs, restructuring costs, impairments and one-off items within 
operating profit.   Restructuring costs are charges associated with activities planned by management that significantly change either the scope of the 
business or the manner in which it is conducted.

(ii)  Non-underlying items not in operating profit but within net profit 

These are net monetary gain or loss arising from hyperinflationary economies and significant and unusual items in net finance cost, share of profit/
(loss) of joint ventures and associates and taxation.

Turnover
Cost of sales
   of which: 
        Distribution costs
        Production costs
        Raw and packaging materials and goods purchased for resale
        Other
Gross profit
Selling and administrative expenses
   of which: 
        Brand and marketing investment
        Overheads
                of which: Research and development
Non-underlying items within operating profit before tax
Operating profit

€ million
 2019 

€ million
2018

€ million
2017

(Restated)(a)

(Restated)(a)

51,980
(29,102)

 50,982
 (28,703)

 53,715 
 (30,484)

(3,089)
(3,701)
(20,769)
(1,543)
22,878
(12,931)

(7,272)
(5,659)
(840)
(1,239)
8,708

 (3,057)
 (3,732)
 (20,516)
 (1,398)
 22,279 
 (12,816)

 (7,150)
 (5,666)
 (900)
 3,176 
 12,639 

 (3,202)
 (4,190)
 (21,587)
 (1,505)
 23,231 
 (13,731)

 (7,575)
 (6,156)
 (900)
 (543)
 8,957 

(a)   Restated following adoption of IFRS 16. See note 1 and note 24 for further details.

Exchange losses within operating costs are €41 million (2018: €49 million; 2017: €214 million). 

Non-underlying items 

Non-underlying items are disclosed on the face of the income statement to provide additional information to users to help them better understand 
underlying business performance.

Non-underlying items within operating profit before tax
   Acquisition and disposal-related costs(a)
   Gain/(loss) on disposal of group companies(b)
   Restructuring costs(c)
   Impairments(d)
   One-off items(e)
Tax on non-underlying items within operating profit(f)
Non-underlying items within operating profit after tax

Non-underlying items not in operating profit but within net profit before tax
   Premium paid on buyback of preference shares
   Share of gain on disposal of Spreads business in Portugal JV 
   Net monetary gain arising from hyperinflationary economies
Tax impact of non-underlying items not in operating profit but within net profit(f)
   Impact of US tax reform(g)
     Taxes related to the reorganisation of our European business
   Hyperinflation adjustment for Argentina deferred tax
Non-underlying items not in operating profit but within net profit after tax
Non-underlying items after tax(h)
Attributable to:
   Non-controlling interest
   Shareholders' equity

€ million
 2019

€ million
2018

€ million
2017

(1,239)
(132)
70
(1,159)
(18)
–
309
(930)

35
–
3
32
(196)
–
(175)
(21)
(161)
(1,091)

 3176 
 76 
 4,331 
 (914)
 (208)
(109)
 (259)
 2,917 

 154 
–
 32 
122
(29)
(29)
–
–
 125 
 3,042 

(28)
(1,063)

 18 
 3,024 

(543)
(159)
334
(638)
–
(80)
77
(466)

(382)
(382)
–
–
578
578
–
–
196
(270)

(8)
(262)

(a)  2018 includes a credit of €277 million from early settlement of contingent consideration relating to Blueair.
(b) 

 2019 includes a gain of €57 million relating to the disposal of Alsa. 2018 includes a gain of €4,331 million on disposal of spreads business. 2017 includes a gain of €309 million 
from the sale of AdeS soy beverage business in Latin America.
 Restructuring costs are comprised of various supply chain optimisation projects and organisational change programmes across markets all of which have been further 
accelerated during 2019.  
 2019 includes a charge of €18 million relating to an impairment of goodwill for a local business classified to held for sale. 2018 includes a charge of €208 million relating to 
impairment of Blueair intangible asset. 
 2018 includes a charge of €98 million for litigation matters comprised of €48 million for UK pension obligations and €50 million for legal cases in relation to investigations by 
national competition authorities. 2017 includes an €80 million charge for legal cases in relation to investigations by national competition authorities including those within 
Italy and South Africa.
 Tax impact of non-underlying items shown in the income statement is the total of tax on non-underlying items within operating profit and the tax impact of non-underlying 
items not in operating profit but within net profit.
 On 22 December 2017, HR1, formerly known as the Tax Cuts and Jobs Act was signed into law in the United States. As a result, tax benefit of €578 million was recognised in 2017, 
primarily due to re-measurement of deferred tax assets and liabilities at the new lower 21% federal tax rate.
 Non-underlying items after tax is calculated as non-underlying items within operating profit after tax plus non-underlying items not in operating profit but within net profit after tax.

(c) 

(d) 

(e) 

(f) 

(g) 

(h) 

96

Unilever Annual Report and Accounts 20194. Employees 

4A. Staff and management costs

Staff costs

Wages and salaries

Social security costs

Other pension costs

Share-based compensation costs

Average number of employees during the year

Asia/AMET/RUB

The Americas

Europe

Key management compensation

Salaries and short-term employee benefits

Post-employment benefits

Share-based benefits(a)

Of which: Executive Directors

                    Other(b)

Non-Executive Directors’ fees

€ million
 2019

€ million
2018

€ million
2017

(5,364)

 (5,346)

(5,416)

(541)

(334)

(151)

 (571)

 (439)

 (196)

(613)

(399)

(284)

(6,390)

 (6,552)

(6,712)

'000
 2019

84

40

29

153

'000
2018

'000
2017

 88 

 40 

 30 

 158 

93

41

31

165

€ million
 2019

€ million
2018

€ million
2017

(42)

–

(16)

(58)

(9)

(49)

(2)

(60)

 (40)

– 

 (13)

 (53)

 (13)

 (40)

 (2)

 (55)

(34)

–

(26)

(60)

(17)

(43)

(2)

(62)

(a) 

 Share-based benefits are shown based on the expense recognised in the income statement. Share-based benefits compensation for key management on a vesting 
basis is €17 million (2018: €19 million; 2017: €20 million).

(b)  Other includes all members of the Unilever Leadership Executive, other than Executive Directors. 

Key management are defined as the members of Unilever Leadership Executive (ULE) and the Non-Executive Directors. Compensation for the ULE 
includes the full-year compensation for ULE members who joined part way through the year.

Details of the remuneration of Directors are given in the parts noted as audited in the Directors’ remuneration report on pages 60 to 77.

97

Financial StatementsUnilever Annual Report and Accounts 2019Notes to the Consolidated Financial Statements  
Unilever Group continued

4B. Pensions and similar obligations

For defined benefit plans, operating and finance costs are recognised separately in the income statement. The amount charged to operating cost in 
the income statement is the cost of accruing pension benefits promised to employees over the year, plus the costs of individual events such as past 
service benefit changes, settlements and curtailments (such events are recognised immediately in the income statement). The amount charged or 
credited to finance costs is a net interest expense calculated by applying the liability discount rate to the net defined benefit liability or asset. Any 
differences between the expected interest on assets and the return actually achieved, and any changes in the liabilities over the year due to changes 
in assumptions or experience within the plans, are recognised immediately in the statement of comprehensive income.

The defined benefit plan surplus or deficit on the balance sheet comprises the total for each plan of the fair value of plan assets less the present 
value of the defined benefit liabilities (using a discount rate based on high-quality corporate bonds, or a suitable alternative where there is no active 
corporate bond market).

All defined benefit plans are subject to regular actuarial review using the projected unit method by external consultants. The Group policy is that 
the most material plans, representing approximately 84% of the defined benefit liabilities, are formally valued every year. Other material plans, 
accounting for a further 12% of the liabilities, have their liabilities updated each year. Group policy for the remaining plans requires a full actuarial 
valuation at least every three years. Asset values for all plans are updated every year. 

For defined contribution plans, the charges to the income statement are the company contributions payable, as the company’s obligation is limited to 
the contributions paid into the plans. The assets and liabilities of such plans are not included in the balance sheet of the Group. 

Description of plans

The Group increasingly operates a number of defined contribution plans, the assets of which are held in external funds. In certain countries the Group 
operates defined benefit pension plans based on employee pensionable remuneration and length of service. The majority of defined benefit plans are 
either career average, final salary or hybrid plans and operate on a funded basis with assets held in external funds. Benefits are determined by the plan 
rules and are linked to inflation in some countries. Our largest plans are in the UK and Netherlands. In the UK, we operate a combination of an open 
career average defined benefit plan with a salary limit for benefit accrual, and a defined contribution plan. In the Netherlands, we operate a collective 
defined contribution plan for all new benefit accrual and a closed career average defined benefit plan for benefits built up to April 2015. 

The Group also provides other post-employment benefits, mainly post-employment healthcare plans in the United States. These plans are 
predominantly unfunded. 

Governance

The majority of the Group’s externally funded plans are established as trusts, foundations or similar entities. The operation of these entities is governed 
by local regulations and practice in each country, as is the nature of the relationship between the Group and the Trustees (or equivalent) and their 
composition. Where Trustees (or equivalent) are in place to operate plans, they are generally required to act on behalf of the plan’s stakeholders. They 
are tasked with periodic reviews of the solvency of the fund in accordance with local legislation and play a role in the long-term investment and funding 
strategy. The Group also has an internal body, the Pensions and Equity Committee, that is responsible for setting the company’s policies and decision-
making on plan matters, including but not limited to design, funding, investments, risk management and governance.

Investment strategy

The Group’s investment strategy in respect of its funded plans is implemented within the framework of the various statutory requirements of the 
territories where the plans are based. The Group has developed policy guidelines for the allocation of assets to different classes with the objective of 
controlling risk and maintaining the right balance between risk and long-term returns in order to limit the cost to the Group of the benefits provided. 
To achieve this, investments are well diversified, such that the failure of any single investment would not have a material impact on the overall level 
of assets. The plans continue to invest a good proportion of the assets in equities, which the Group believes offer the best returns over the long term, 
commensurate with an acceptable level of risk. The plans expose the Group to a number of actuarial risks such as investment risk, interest rate risk, 
longevity risk and, in certain markets, inflation risk. There are no unusual entity or plan-specific risks to the Group. For risk control, the pension funds 
also have significant investments in liability matching assets (bonds) as well as in property and other alternative assets; additionally, the Group uses 
derivatives to further mitigate the impact of the risks outlined above. The majority of assets are managed by a number of external fund managers with 
a small proportion managed in-house. Unilever has a pooled investment vehicle (Univest) which it believes offers its pension plans around the world 
a simplified externally managed investment vehicle to implement their strategic asset allocation models, currently for bonds, equities and alternative 
assets. The aim is to provide high-quality, well diversified, cost-effective, risk-controlled vehicles. The pension plans’ investments are overseen by 
Unilever’s internal investment company, the Univest Company. 

Assumptions

With the objective of presenting the assets and liabilities of the pensions and other post-employment benefit plans at their fair value on the balance 
sheet, assumptions under IAS 19 are set by reference to market conditions at the valuation date. The actuarial assumptions used to calculate the benefit 
liabilities vary according to the country in which the plan is situated. The following table shows the assumptions, weighted by liabilities, used to value the 
principal defined benefit plans (representing approximately 96% of total pension liabilities and other post-employment benefit liabilities).

Discount rate

Inflation

Rate of increase in salaries

Rate of increase for pensions in payment (where provided)

Rate of increase for pensions in deferment (where provided)

Long-term medical cost inflation

31 December 2019
Other post-
employment 
benefit plans

Defined benefit 
pension plans

31 December 2018
Other post-
employment 
benefit plans

Defined benefit 
pension plans

1.9%

2.3%

2.9%

2.2%

2.4%

n/a

3.9%

n/a

3.0%

n/a

n/a

5.4%

2.7%

2.5%

2.8%

2.4%

2.6%

n/a

4.8%

n/a

3.0%

n/a

n/a

5.3%

The valuations of other post-employment benefit plans generally assume a higher initial level of medical cost inflation, which falls from 7% to the long-
term rate within the next five years. Assumed healthcare cost trend rates have a significant effect on the amounts reported for healthcare plans.

98

Unilever Annual Report and Accounts 20194B. Pensions and similar obligations continued
For the UK and Netherlands pension plans, representing approximately 69% of all defined benefit pension liabilities, the assumptions used at  
31 December 2019 and 2018 were:

Discount rate

Inflation

Rate of increase in salaries

Rate of increase for pensions in payment 
   (where provided) 

Rate of increase for pensions in deferment  
   (where provided)

Number of years a current pensioner is 
   expected to live beyond age 65:

      Men

      Women

Number of years a future pensioner currently 
   aged 45 is expected to live beyond age 65: 

      Men

      Women

United Kingdom

Netherlands

2019

2.0%

2.9%

3.2%

2.8%

2.8%

21.6

23.4

22.6

24.6

2018

2.8%

3.2%

3.1%

3.1%

3.1%

22.1

24.0

22.7

25.6

2019

1.1%

1.5%

2.0%

1.5%

2018

1.8%

1.6%

2.1%

1.6%

   1.5%

   1.6%

22.6

24.1

24.5

26.2

22.5

24.0

24.4

26.1

Demographic assumptions, such as mortality rates, are set with having regard to the latest trends in life expectancy (including expectations of future 
improvements), plan experience and other relevant data. These assumptions are reviewed and updated as necessary as part of the periodic actuarial 
valuation of the pension plans. The years of life expectancy for 2019 above have been translated from the following tables:

UK: The year of use S3 series all pensioners ("S3PMA" and "S3PFA_M") tables have been adopted, which are based on the experience of UK pension 
schemes over the period 2009-2016. Scaling factors are applied reflecting the experience of our pension funds appropriate to the member’s gender and 
status. Future improvements in longevity have been allowed for in line with the 2018 CMI core projections (Sk = 7.0 and "A" parameter = 0.0%) and a 1.0% 
long-term improvement rate.

Netherlands: The Dutch Actuarial Society’s AG Prognosetafel 2018 table is used with correction factors (2017) to allow for the typically longer life 
expectancy for fund members relative to the general population. This table has an in-built allowance for future improvements in longevity.

The remaining defined benefit plans are considered immaterial. Their assumptions vary due to a number of factors including the currency and long-term 
economic conditions of the countries where they are situated.

Income statement

The charge to the income statement comprises:

Charged to operating profit:

Defined benefit pension and other benefit plans:

   Current service cost

   Employee contributions

   Special termination benefits

   Past service cost including (losses)/gains on curtailments

   Settlements

Defined contribution plans

Total operating cost

Finance income/(cost)

Net impact on the income statement (before tax)

Statement of comprehensive income

Notes

€ million
 2019

€ million
2018

€ million
2017

 (216)

17 

 (5)

 65

(2) 

 (193)

 (334)

 (30)

 (364)

 (220)

 17 

 (16)

 (41)

 – 

 (179)

 (439)

 (25)

 (464)

(245)

18

(4)

23

4

(195)

(399)

(96)

(495)

4A

5

Amounts recognised in the statement of comprehensive income on the remeasurement of the net defined benefit liability.

Return on plan assets excluding amounts included in net finance income/(cost)

Actuarial gains/(losses) arising from changes in demographic assumptions

Actuarial gains/(losses) arising from changes in financial assumptions

Experience gains/(losses) arising on pension plan and other benefit plan liabilities

Change in asset ceiling, excluding amounts included in finance cost

Total of defined benefit costs recognised in other comprehensive income

€ million
 2019

 2,385

183 

(2,138) 

(12) 

(37)

 381

€ million
2018

 (1,108)

 42 

 611 

 18 

–

 (437)

€ million
2017

1,475

222

(210)

133

–

1,620

99

Financial StatementsUnilever Annual Report and Accounts 2019Notes to the Consolidated Financial Statements  
Unilever Group continued

4B. Pensions and similar obligations continued
Balance sheet

The assets, liabilities and surplus/(deficit) position of the pension and other post-employment benefit plans at the balance sheet date were:

Fair value of assets

Present value of liabilities

Computed net assets/(liabilities)

Irrecoverable surplus(a)

Net pension assets/(liabilities)

Of which in respect of:

   Funded plans in surplus:

      Liabilities

      Assets

   Aggregate Surplus:

      Irrecoverable surplus

      Pension asset net of liabilities

   Funded plans in deficit:

      Liabilities

      Assets

      Pension liability net of assets

   Unfunded plans:

      Pension liability

€ million 2019
Other post- 
employment 
benefit plans

Pension plans

€ million 2018
Other post-
employment 
benefit plans

Pension plans

 23,749

 (23,438)

 311

(37)

 274

 (17,772)

20,229 

2,457

(37)

2,420

 (4,657)

3,520 

 (1,137)

14 

 (484)

 (470)

–

 (470)

–

2

2

–

2

 (32)

 12 

 (20)

 20,867 

 (21,288)

 (421)

–

 (421)

 (16,182)

 17,909 

1,727

–  

1,727

 (4,149)

 2,958 

 (1,191)

 13 

 (466)

 (453)

–

 (453)

–

 1 

1

– 

1 

 (30)

 12 

 (18)

 (1,009)

 (452)

 (957)

 (436)

(a)    A surplus is deemed recoverable to the extent that the Group can benefit economically from the surplus. Unilever assesses the maximum economic benefit available 
through a combination of refunds and reductions in future contributions in accordance with local legislation and individual financing arrangements with each of our 
funded defined benefit plans. 

Reconciliation of change in assets and liabilities

Movements in assets during the year:

The group of plans within 'Rest of world' category in the tables below are not materially different with respect to their risks that would require 
disaggregated disclosure.

1 January

Employee contributions

Settlements

Actual return on plan assets (excluding amounts  
   in net finance income/charge)

Change in asset ceiling, excluding amounts  
   included in finance cost

Interest income

Employer contributions

Benefit payments

Currency retranslation

Others

31 December

UK Netherlands

Rest of 
world

€ million  
2019  
Total

UK Netherlands

Rest of 
world

€ million  
2018  
Total

 10,329 

4,996

5,555

20,880

 11,038 

 5,357 

 5,987 

 22,382 

– 

– 

– 

– 

 17 

–

 17 

–

– 

– 

– 

– 

 17 

 (1)

 17 

 (1)

1,233

588

564

2,385

 (459)

 (303)

 (346)

 (1,108)

–

292

94

 (455)

629

– 

–

89

14

(37)

192

293

(37)

573

401

 (165)

 (588)

 (1,208)

–

–

 84 

2

713

2

–

 274 

 95 

 (472)

 (147)

– 

–

 95 

 14 

–

 182 

 274 

–

 551 

 383 

 (166)

 (561)

 (1,199)

– 

(1) 

 12 

 (9)

 (135)

 (10)

12,122

5,522

6,082

23,726

10,329 

4,996 

 5,555 

 20,880 

100

Unilever Annual Report and Accounts 20194B. Pensions and similar obligations continued
Movements in liabilities during the year:

UK Netherlands

1 January
Current service cost
Special termination benefits
Past service costs including (losses)/gains  
   on curtailments
Settlements
Interest cost
Actuarial gain/(loss) arising from changes  
   in demographic assumptions
Actuarial gain/(loss) arising from changes  
   in financial assumptions
Actuarial gain/(loss) arising from experience    
adjustments
Benefit payments
Currency retranslation
Others

(9,739)
 (104)
 – 

 56
–
 (276)

157 

 (955)

 (44)
 455 
 (551)
– 

Rest of 
world

 (7,351)
 (108)
 (5)

€ million  
2019  
Total

UK Netherlands

Rest of 
world

€ million  
2018  
Total

(21,754)
 (216)
(5)

 (10,255)
 (109)
 – 

 (4,913)
 (4)
– 

 (7,775)
 (107)
 (16)

 (22,943)
 (220)
 (16)

 (4,664)
 (4)
–  

 –  
– 
 (82)

 9
 (2) 
 (245)

 65
 (2) 
 (603)

 (46)
–
 (254)

 14 

 12

 183 

– 

(511) 

(672)

(2,138)

 351 

(15) 
165
–
– 

 47
588
 (77)
 (20)

 (12)
1,208
(628)
 (20)

 (45)
 472 
 147 
– 

 8 
– 
 (87)

 53 

 84 

 37 
 166 
–
 (8)

 (3)
 1 
 (235)

 (41)
 1 
 (576)

 (11)

 42 

 176 

 611 

 26 
 561 
 14 
 18 

 18 
 1,199 
 161 
 10 

31 December

(11,001)

(5,097)

(7,824)

(23,922)

 (9,739)

 (4,664)

 (7,351)

 (21,754)

Movements in (deficit)/surplus during the year:

1 January
Current service cost
Employee contributions
Special termination benefits
Past service costs including (losses)/gains  
   on curtailments
Settlements
Actual return on plan assets (excluding amounts  
   in net finance income/charge)
Interest cost
Interest income
Actuarial gain/(loss) arising from changes  
   in demographic assumptions
Actuarial gain/(loss) arising from changes 
   in financial assumptions
Actuarial gain/(loss) arising from experience 
   adjustments
Employer contributions
Benefit payments
Currency retranslation
Change in asset ceiling, excluding amounts  
   included in finance cost
Others

UK Netherlands

UK Netherlands

590
 (104)
–
–

56
– 

1,233
 (276)
292

 332
 (4)
– 
–

–
– 

588
 (82)
89

Rest of 
world

 (1,796)
(108)
17
(5)

9
(2) 

€ million  
2019  
Total

(874)
(216)
17
(5)

65
(2)

564
 (245)
192

2,385
 (603)
573

157

14

12

183

– 

 (955) 

 (511)

 (672)

 (2,138)

 351 

 (44)
 94
– 
78 

 –
– 

 (15)
 14
–
– 

 – 
 –

47
 293
–
7

 (37) 
 (18)

 (12)
 401
–
85

 (37)
(18)

(196)

 783 
 (109)
–
–

 (46)
– 

 (459)
 (254)
 274 

 (45)
 95 
– 
– 

–
– 

Rest of 
world

 (1,788)
 (107)
 17 
 (16)

 (3)
– 

€ million  
2018  
Total

 (561)
 (220)
 17 
 (16)

 (41)
–

 (346)
 (235)
 182 

 (1,108)
 (576)
 551 

 (11)

 42 

 176 

 611 

 26 
 274 
– 
 26 

–
 9 

 18 
 383 
–
 26 

–
 – 

 444 
 (4)
– 
–

 8 
– 

 (303)
 (87)
 95 

 53 

 84 

 37 
 14 
–
– 

–
 (9)

31 December

 1,121

 425

(1,742)

 590 

 332 

 (1,796)

 (874)

The actual return on plan assets during 2019 was €2,958 million, being €2,385 million of asset returns and €573 million of interest income shown in the 
tables above (2018: €(557) million).

Movements in irrecoverable surplus during the year:

1 January
Change in asset ceiling, excluding amounts  
   included in finance cost

31 December

UK Netherlands

– 

– 

– 

– 

– 

– 

Rest of 
world

€ million  
2019  
Total

– 

(37) 

(37)

– 

(37)

(37)

UK Netherlands

 – 

– 

 – 

 – 

– 

 – 

Rest of 
world

€ million  
2018  
Total

 – 

– 

 – 

 – 

– 

 – 

No amounts were included in finance cost in respect of irrecoverable surplus in 2019 or 2018.

101

Financial StatementsUnilever Annual Report and Accounts 2019Notes to the Consolidated Financial Statements  
Unilever Group continued

4B. Pensions and similar obligations continued
The duration of the principal defined benefit plan liabilities (representing 96% of total pension liabilities and other post-employment benefit liabilities) 
and the split of liabilities between different categories of plan participants are:

Duration (years)

Active members

Deferred members

Retired members

(a)  Rest of world numbers shown are weighted averages by liabilities.

Plan assets

UK Netherlands

 18 

14%

34%

52%

 19 

14%

41%

45%

Rest of 
world(a)

2019  
Total

 13 

 7 to 23 

21%

17%

62%

16%

31%

53%

UK Netherlands

Rest of 
world(a)

2018  
Total

 17 

12%

33%

55%

 18 

15%

38%

47%

 12 

21%

16%

63%

 7 to 23 

15%

29%

56%

The fair value of plan assets, which are reported net of fund liabilities that are not employee benefits, at the end of the reporting period for each 
category are as follows:

The group of plans within "Rest of world" category in the tables below are not materially different with respect to their risks that would require 
disaggregated disclosure.

Total plan assets

Assets

Equities total

   Europe

   North America

   Other

Fixed income total

   Government bonds

   Investment grade corporate bonds

   Other fixed income

Private equity

Property and real estate

Hedge funds

Other

Other plans

Assets/fund (liabilities) that are not employee 
benefits

€ million  
31 December 2019

Rest of 
world

2019  
Total

UK Netherlands

€ million  
31 December 2018

Rest of 
world

2018  
Total

UK Netherlands

12,122

5,522

6,105

23,749

 10,329 

 4,996 

 5,542 

 20,867 

4,173

930

2,312

931

5,317

2,711

1,120

1,486

325

916

688

454

–

1,831

1,752

517

825

489

2,795

765

542

1,488

65

491

 – 

289

–

583

707

462

3,250

1,369

1,272

609

6

321

69

415

300

7,756

2,030

3,844

1,882

11,362

4,845

2,934

3,583

396

1,728

757

1,158

300

3,182

731

1,723

728

4,963

2,474

984

1,505

363

852

663

435

 – 

1,594

1,505

480

714

400

2,595

769

502

1,324

82

451

 – 

293

 – 

451

682

372

2,947

1,253

1,167

527

2

276

120

389

312

6,281

1,662

3,119

1,500

10,505

4,496

2,653

3,356

447

1,579

783

1,117

312

Derivatives

249

51

(8)

292

(129)

(19)

 (9)

 (157)

The fair values of the above equity and fixed income instruments are determined based on quoted market prices in active markets. The fair value of 
private equity, properties, derivatives and hedge funds are not based on quoted market prices in active markets. The Group uses derivatives and other 
instruments to hedge some of its exposure to inflation and interest rate risk – the degree of this hedging of liabilities was 55% for interest rate and 55% 
for inflation for the UK plan and 32% for interest rate and 20% for inflation for the Netherlands plan. Foreign currency exposures in part are also hedged 
by the use of forward foreign exchange contracts. Assets included in the Other category are commodities, cash and insurance contracts which are also 
unquoted assets.

Equity securities include Unilever securities amounting to €12 million (0.05% of total plan assets) and €12 million (0.1% of total plan assets) at 31 
December 2019 and 2018 respectively. Property includes property occupied by Unilever amounting to €30 million at 31 December 2019 (2018: €28 million).

The pension assets above exclude the assets in a Special Benefits Trust amounting to €54 million (2018: €59 million) to fund pension and similar liabilities 
in the United States (see also note 17A on page 129).

Sensitivities 

The sensitivity of the overall pension liabilities to changes in the weighted key assumptions are:

Discount rate

Inflation rate

Life expectancy

Long-term medical cost inflation(b)

Change in assumption

Increase by 0.5%

Increase by 0.5%

Increase by 1 year

Increase by 1.0%

Change in liabilities

Netherlands

Total

-9%

9%

5%

0%

-8%

6%

5%

3%

UK

-8%

6%

5%

0%

(b)   Long-term medical cost inflation only relates to post-retirement medical plans.

An equivalent decrease in each assumption would have an equal and opposite impact on liabilities.

102

Unilever Annual Report and Accounts 20194B. Pensions and similar obligations continued
The sensitivity analyses above have been determined based on reasonably possible changes of the respective assumptions occurring at the end of the 
reporting period and may not be representative of the actual change. It is based on a change in the key assumption while holding all other assumptions 
constant. When calculating the sensitivity to the assumption, the same method used to calculate the liability recognised in the balance sheet has been 
applied. The methods and types of assumptions used in preparing the sensitivity analysis did not change compared with the previous period.

Cash flow

Group cash flow in respect of pensions and similar post-employment benefits comprises company contributions paid to funded plans and benefits paid 
by the company in respect of unfunded plans. The table below sets out these amounts:

Company contributions to funded plans:

   Defined benefit(a)

   Defined contributions

Benefits paid by the company in respect of unfunded plans:

   Defined benefit 

Group cash flow in respect of pensions and similar benefits

€ million
 2020 
Estimate

340

210

150

700

€ million
 2019 

€ million
2018 

€ million
2017 

244

193

157

594

 238 

 179 

 144 

 561 

954

195

151

1,300

(a)  Following the conclusion of the 2019 Funding valuation of the US Unicare Pension plan, the Group will contribute $100 million into the plan in 2020.  

Deficit contributions to the US pension plan are expected to be nil for the following few years. Following the conclusion of the 2016 triennial valuation   
of the UK pension fund the Group, in agreement with the trustees, decided to contribute £600 million into the fund in 2017. Following conclusion of the 
2019 triennial valuation of the UK pension fund, deficit contributions to this fund are expected to be nil for the next few years.

The Group’s funding policy is to periodically review the contributions made to the plans while taking account of local legislations.

4C. Share-based compensation plans

The fair value of awards at grant date is calculated using observable market price. This value is expensed over their vesting period, with a 
corresponding credit to equity. The expense is reviewed and adjusted to reflect changes to the level of awards expected to vest, except where this 
arises from a failure to meet a market condition. Any cancellations are recognised immediately in the income statement.

As at 31 December 2019 the Group had share-based compensation plans in the form of performance shares and other share awards.

The numbers in this note include those for Executive Directors shown in the Directors’ Remuneration Report on pages 60 to 77 and those for key 
management shown in note 4A on page 97. Non-Executive Directors do not participate in any of the share-based compensation plans.

The charge in each of the last three years is shown below, and relates to equity-settled plans:

Income statement charge

Performance share plans

Other plans

Performance share plans

€ million
 2019

€ million
2018

€ million
2017

(142)

(9)

(151)

 (183)

 (13)

 (196)

(273)

(11)

(284)

Performance share awards are made in respect of the Management Co-Investment Plan (MCIP). Awards for the Global Share Incentive Plan (GSIP) were 
last made in February 2018 and will vest in February 2021. No further GSIP awards will be made. The awards of each plan will vest between 0 and 200% 
of grant level, subject to the level of satisfaction of performance measures (limits for Executive Directors may vary, and are detailed in the Directors’ 
Remuneration Report on pages 60 to 77).

The MCIP allows Unilever’s managers to invest up to 100% of their annual bonus (a minimum of 33% and maximum of 67% for Executive Directors) in 
shares in Unilever, and to receive a corresponding award of performance-related shares. The performance measures for MCIP are underlying sales 
growth, underlying EPS growth, return on invested capital and sustainability progress index for the Group. MCIP awards will vest after four years. 

Under the GSIP, Unilever’s managers received annual awards of NV and PLC shares. The performance measures for GSIP are underlying sales growth, 
underlying operating margin, and cumulative operating cash flow for the Group. There is an additional target based on relative total shareholder return 
for senior executives. GSIP awards will vest after three years.

A summary of the status of the Performance Share Plans as at 31 December 2019, 2018 and 2017 and changes during the years ended on these dates is 
presented below:

Outstanding at 1 January

Awarded

Vested

Forfeited

Outstanding at 31 December

2019  
Number  
of shares

2018  
Number  
of shares

2017  
Number  
of shares

13,634,518

 13,684,747 

14,818,060

4,538,771

 6,870,882 

4,962,345

(6,041,011)

 (5,854,388)

(4,723,861)

(994,477)

 (1,066,723)

(1,371,797)

11,137,801

13,634,518

13,684,747

103

Financial StatementsUnilever Annual Report and Accounts 2019Notes to the Consolidated Financial Statements  
Unilever Group continued

4C. Share-based compensation plans continued
Share award value information

 2019

2018

2017

Fair value per share award during the year

€48.22

€42.44

€42.59

Additional information

At 31 December 2019 shares and options in NV or PLC totalling 11,944,106 (2018: 14,595,111) were outstanding in respect of share-based compensation 
plans of NV, PLC and its subsidiaries, including North American plans.

To satisfy the options and awards granted, certain NV group companies hold 12,419,009 (2018: 15,010,429) ordinary shares of NV or PLC. Shares acquired 
during 2019 represent 0.14% of the Group’s called up share capital. The balance of shares held in connection with share plans at 31 December 2019 
represented 0.47% (2018: 0.5%) of the Group’s called up share capital.

The book value of €640 million (2018: €704 million) of all shares held in respect of share-based compensation plans for both NV and PLC is eliminated on 
consolidation by deduction from other reserves. Their market value at 31 December 2019 was €635 million (2018: €700 million).

At 31 December 2019 the exercise price of nil PLC and NV options (2018: nil) were above the market price of the shares.

Shares held to satisfy options and awards are accounted for in accordance with IAS 32 ‘Financial Instruments: Presentation’. All differences between 
the purchase price of the shares held to satisfy options and awards granted and the proceeds received for the shares, whether on exercise or lapse, are 
charged to reserves.

Between 31 December 2019 and 20 February 2020 (the latest practicable date for inclusion in this report), nil shares were granted, 2,848,795 shares were 
vested and 123,506 shares were forfeited related to the Performance Share Plans.

5. Net finance costs

Net finance costs are comprised of finance costs and finance income, including net finance costs in relation to pensions and similar obligations.

Finance income includes income on cash and cash equivalents and income on other financial assets. Finance costs include interest costs  
in relation to financial liabilities. This includes interest on lease liabilities which represents the unwind of the discount rate applied to lease liabilities.

Borrowing costs are recognised based on the effective interest method.

Net finance costs

Finance costs

   Bank loans and overdrafts

   Interest on bonds and other loans(b)

   Interest on lease liabilities

   Dividends paid on preference shares(c)

   Net gain/(loss) on transactions for which hedge accounting is not applied

      On foreign exchange derivatives

      Exchange difference on underlying items(d)

Finance income(e)

Pensions and similar obligations

Net finance costs before non-underlying items(f)

Premium paid on buyback of preference shares

Notes

€ million
 2019 

€ million
2018 
(Restated)(a)

€ million
2017 
(Restated)(a)

 (821)

 (46)

 (617)

(100)

 –   

 (58)

 (321) 

 263

224

(30)

 (627)

–   

 (627)

 (718)

 (44)

 (560)

(127)

 –   

 13 

 144 

 (131)

 135 

 (25)

 (608)

–   

 (608)

(683)

(46)

(519)

(127)

(4)

13

384

(371)

157

(96)

(622)

(382)

(1004)

4B

(a)   Restated following adoption of IFRS 16. See note 1 and note 24 for further details.
(b) 

 Interest on bonds and other loans includes the impact of interest rate derivatives that are part of hedge accounting relationships and the related recycling of results 
from the hedge accounting reserve. Includes an amount of €(6) million (2018: €(15) million) relating to unwinding of discount on deferred consideration for acquisitions 
and €Nil million (2018: €38 million) release of provision for interest on indirect tax cases in Brazil for which a federal tax amnesty has been applied.

(c)  Preference shares were repurchased in 2017.
(d) 

 2019 includes €40 million (2018: Nil) finance cost due to change in functional currency in group's operating entities in Zimbabwe from US dollar to RTGS dollar. For 
further details of derivatives for which hedge accounting is not applied, please refer to note 16C.
Includes an amount of €70 million (2018: Nil) that relates to interest on tax settlement in Brazil.

(e) 

(f)  See note 3 for explanation of non-underlying items.

104

Unilever Annual Report and Accounts 20196. Taxation

6A. Income tax

Income tax on the profit for the year comprises current and deferred tax. Income tax is recognised in the income statement except to the extent that it 
relates to items recognised directly in equity.

Current tax is the expected tax payable on the taxable income for the year, using tax rates enacted or substantively enacted at the balance sheet 
date, and any adjustments to tax payable in respect of previous years. 

Current tax in the consolidated income statement will differ from the income tax paid in the consolidated cash flow statement primarily because of 
deferred tax arising on temporary differences and payment dates for income tax occurring after the balance sheet date. 

Unilever is subject to taxation in the many countries in which it operates. The tax legislation of these countries differs, is often complex and is subject 
to interpretation by management and the government authorities. These matters of judgement give rise to the need to create provisions for tax 
payments that may arise in future years with respect to transactions already undertaken. Provisions are made against individual exposures and take 
into account the specific circumstances of each case, including the strength of technical arguments, recent case law decisions or rulings on similar 
issues and relevant external advice. The provision is estimated based on one of two methods, the expected value method (the sum of the probability 
weighted amounts in a range of possible outcomes) or the single most likely amount method, depending on which is expected to better predict the 
resolution of the uncertainty. 

Tax charge in income statement

Current tax

Current year

Over/(under) provided in prior years

Deferred tax

Origination and reversal of temporary differences

Changes in tax rates

Recognition of previously unrecognised losses brought forward

€ million
 2019 

€ million
2018 
(Restated)(a)

€ million
2017 
(Restated)(a)

(2,098)

119

(1,979)

(255)

(59)

30

(284)

(2,647)

(10)

(2,657)

5

(12)

92

85

(2,398)

(21)

(2,419)

53

604

92

749

(2,263)

(2,572)

(1,670)

(a)   Restated following adoption of IFRS 16. See note 1 and note 24 for further details.

The reconciliation between the computed weighted average rate of income tax expense, which is generally applicable to Unilever companies, and the 
actual rate of taxation charged is as follows:

Reconciliation of effective tax rate

Computed rate of tax(b)
Differences between computed rate of tax and effective tax rate due to:
   Incentive tax credits

   Withholding tax on dividends

   Expenses not deductible for tax purposes

   Irrecoverable withholding tax 

   Income tax reserve adjustments – current and prior year

   Transfer to/(from) unrecognised deferred tax assets

   Others

Underlying effective tax rate 

   Non-underlying items within operating profit(c)

   Premium paid on Buyback of preference shares(c)

   Impact of US tax reform(c)

   Impact of Spreads disposal(c)

   Taxes related to the reorganisation of our European business(c)

Effective tax rate

%
 2019

%
2018
(Restated)(a)

%
2017
(Restated)(a)

24

(2)

3

1

1

–

(2)

1

26

–

–

–

–

2

28

25

(3)

2

1

1

1

–

(1)

26

(1)

–

–

(4)

–      

21

26

(4)

2

1

1

–

1

(1)

26

1

1

(7)

–

–

21

(a)   Restated following adoption of IFRS 16. See note 1 and note 24 for further details. 
(b) 

 The computed tax rate used is the average of the standard rate of tax applicable in the countries in which Unilever operates, weighted by the amount of underlying 
profit before taxation generated in each of those countries. For this reason, the rate may vary from year to year according to the mix of profit and related tax rates.

(c)  See note 3 for explanation of non-underlying items.

Our tax rate is reduced by incentive tax credits, the benefit from preferential tax regimes that have been legislated by the countries and provinces 
concerned in order to promote economic development and investment. The tax rate is increased by business expenses which are not deductible for tax, 
such as entertainment costs and some interest expense and by irrecoverable withholding taxes on dividends paid by subsidiary companies and on other 
cross-border payments such as royalties and service fees, which cannot be offset against other taxes due. Uncertain tax provisions including the related 
interest and penalties amounted to €787 million (2018: €716 million). Whilst the potential outcomes for the tax matters giving rise to this provision are 
highly variable our expectation is that there will be no material change to any of the amounts provided for in the 12 months from 31 December 2019. In 
2018 the effective tax rate was reduced by the impact of the spreads disposals where a significant part of the disposals benefited from the participation 
exemption in the Netherlands.

The Group’s future tax charge and effective tax rate could be affected by several factors, including changes in tax laws and their interpretation and 
still to be determined tax reform proposals in the EU, Switzerland and the continuing OECD international tax reform work, as well as the impact of 
acquisitions, disposals and any restructuring of our businesses.

In September, India announced a change in tax legislation backdated to 1 April 2019. The favourable impact for Unilever of a reduction in the tax rate to 
25.17% was partially offset by the reduction in various tax incentives. 

105

Financial StatementsUnilever Annual Report and Accounts 2019Notes to the Consolidated Financial Statements  
Unilever Group continued

6B. Deferred tax

Deferred tax is recognised using the liability method on taxable temporary differences between the tax base and the accounting base of items 
included in the balance sheet of the Group. Certain temporary differences are not provided for as follows: 
•  goodwill not deductible for tax purposes; 
•  the initial recognition of assets or liabilities that affect neither accounting nor taxable profit; and 
•  differences relating to investments in subsidiaries to the extent that it is probable that they will not reverse in the foreseeable future. 

The amount of deferred tax provided is based on the expected manner of realisation or settlement of the carrying amount of assets and liabilities, 
using tax rates enacted, or substantively enacted, at the year end. 

A deferred tax asset is recognised only to the extent that it is probable that future taxable profits will be available against which the asset can be 
utilised. Deferred tax assets are reduced to the extent that it is no longer probable that the related tax benefit will be realised. 

Movements in 2019 and 2018

Pensions and similar obligations

Provisions and accruals

Goodwill and intangible assets

Accelerated tax depreciation

Tax losses

Fair value gains

Fair value losses

Share-based payments

Other

Lease liability

Right of use asset

€ million 
As at  
1 January 
2019 

€ million 
Income 
statement 

€ million 
Other 

€ million 
As at  
31 December 
2019 

€ million 
As at  
1 January 
2018 
(Restated)(a)

€ million 
Income 
statement 

€ million 
Other  

(Restated)(a)

(Restated)(a)

€ million 
As at  
31 December 
2018 
(Restated)(a)

404

821

(1,911)

(679)

130

155

22

175

77

428

(370)

(748)

(81)

(73)

(31)

12

63

(200)

(2)

(39)

73

(113)

107

(284)

(51)

8

(154)

(18)

(9)

(5)

(5)

20

11

4

272

756

316 

653 

(2,096)

(1,652)

(685)

184

(50)

15

156

161

319

(679)

130 

100 

24 

194 

86 

441 

(383)

(770)

(6)

(205)

(269)

(1,237)

(26)

193 

(154)

5 

11 

58 

(2)

(14)

11 

2 

1 

85 

114 

(25)

(105)

(5)

(11)

(3)

- 

(5)

(20)

(15)

12 

(63)

404 

821 

(1,911)

(679)

130 

155 

22 

175 

77 

428 

(370)

(748)

(a)   Restated following adoption of IFRS 16. See note 1 and note 24 for further details.

At the balance sheet date, the Group had unused tax losses of €4,790 million (2018: €5,346 million) and tax credits amounting to €524 million (2018: €570 
million) available for offset against future taxable profits. Deferred tax assets have not been recognised in respect of unused tax losses of €4,272 million 
(2018: €4,914 million) and tax credits of €497 million (2018: €570 million), as it is not probable that there will be future taxable profits within the entities 
against which the losses can be utilised. Of these losses €4,108 million (2018: €4,752 million) have expiry dates, the majority being corporate income tax 
losses in the Netherlands which expire between now and 2026.

Other deductible temporary differences of €48 million (2018: €48 million) have not been recognised as a deferred tax asset. There is no expiry date for 
these differences. 

At the balance sheet date, the aggregate amount of temporary differences associated with undistributed earnings of subsidiaries for which deferred 
tax liabilities have not been recognised was €2,476 million (2018: €2,681 million). No liability has been recognised in respect of these differences because 
the Group is in a position to control the timing of the reversal of the temporary differences, and it is probable that such differences will not reverse in the 
foreseeable future.

Deferred tax assets and liabilities are offset when there is a legally enforceable right to set off current tax assets against current tax liabilities and 
when the deferred income taxes relate to the same fiscal authority. The following amounts, determined after appropriate offsetting, are shown in the 
consolidated balance sheet:

Deferred tax assets and liabilities

Pensions and similar obligations

Provisions and accruals

Goodwill and intangible assets

Accelerated tax depreciation

Tax losses

Fair value gains

Fair value losses

Share-based payments

Other

Lease liability

Right of use asset

Of which deferred tax to be recovered/(settled)  
   after more than 12 months

€ million 
Assets 
2019 

€ million 
Assets 
2018 
(Restated)(a)

€ million 
Liabilities 
2019 

€ million 
Liabilities 
2018 
(Restated)(a)

€ million 
Total 
2019 

€ million 
Total 
2018 
(Restated)(a)

402

495

248

(67)

153

(14)

-

31

60

170

(142)

1,336

 334 

 578 

 41 

 (64)

 126 

 12 

 2 

 59 

 29 

 245 

 (210)

 1,152 

(130)

261

(2,344)

(618)

31

(36)

15

125

101

149

 70 

 243 

 (1,952)

 (615)

 4 

 143 

 20 

 116 

 48 

 183 

272

756

(2,096)

(685)

184

(50)

15

156

161

319

(127)

(2,573)

 (160)

 (1,900)

(269)

(1,237)

 404 

 821 

 (1,911)

 (679)

 130 

 155 

 22 

 175 

 77 

 428 

 (370)

 (748)

1,030

 856 

(2,681)

 (2,027)

(1,651)

 (1,171)

(a)   Restated following adoption of IFRS 16. See note 1 and note 24 for further details.

106

Unilever Annual Report and Accounts 2019 
 
 
 
 
 
6C. Tax on items recognised in equity or other comprehensive income

Income tax is recognised in equity or other comprehensive income for items recognised directly in equity or other comprehensive income.

Tax effects directly recognised in equity or other comprehensive income were as follows:

Movements in 2019 and 2018

Gains/(losses) on:

    Equity instruments at fair value through other  

comprehensive income

   Cash flow hedges

Remeasurements of defined benefit pension plans
Currency retranslation gains/(losses)(a)

€ million 
Before 
tax 
2019 

€ million 
Tax (charge)/ 
credit 
2019 

€ million 
After 
tax 
2019 

€ million 
Before 
tax 
2018 
(Restated)(a)

€ million 
Tax (charge)/
credit  
2018 
(Restated)(a)

€ million 
After  
tax 
2018 
(Restated)(a)

35

198

381

6

620

(6)

(22)

(28)

(21)

(77)

29

176

353

(15)

543

51

(70)

(437)

(847)

(1,303)

–

15

109

8

132

51

(55)

(328)

(839)

(1,171)

(a)  Restated following adoption of IFRS 16. See note 1 and note 24 for further details.

7. Combined earnings per share

The combined earnings per share calculations are based on the average number of share units representing the combined ordinary shares of NV and 
PLC in issue during the period, less the average number of shares held as treasury shares.

In calculating diluted earnings per share and underlying earnings per share, a number of adjustments are made to the number of shares, principally, 
the exercise of share options by employees.

Underlying earnings per share is calculated as underlying profit attributable to shareholders’ equity divided by the diluted combined average number 
of share units. In calculating underlying profit attributable to shareholders’ equity, net profit attributable to shareholders’ equity is adjusted to 
eliminate the post-tax impact of non-underlying items in operating profit and any other significant unusual items within net profit but not operating 
profit.

Earnings per share for total operations for the 12 months were as follows:

Basic earnings per share

Diluted earnings per share

Underlying earnings per share

Calculation of average number of share units

Average number of shares: NV

                                                        PLC

Less treasury shares held by employee share trusts and companies

Combined average number of share units – used for basic earnings per share

Add dilutive effect of share-based compensation plans

€
 2019 

€
2018 
(Restated)(a)

€
2017 
(Restated)(a)

2.15

2.14

2.55

 3.49 

 3.48 

 2.35 

2.15

2.14

2.23

Millions of share units

 2019

2018

2017

1,598.0

1,175.5

 1,714.7 

 1,264.0 

1,714.7

1,310.2

(157.0)

 (295.4)

(223.3)

2,616.5

 2,683.3 

2,801.6

10.2

 11.5 

12.4

Diluted combined average number of share units – used for diluted and underlying earnings per share

2,626.7

 2,694.8 

2,814.0

Calculation of earnings

Net profit

Non-controlling interests

Net profit attributable to shareholders’ equity – used for basic and diluted earnings per share

Post tax impact of non-underlying items

Underlying profit attributable to shareholders’ equity – used for underlying earnings per share

(a)   Restated following adoption of IFRS 16. See note 1 and note 24 for further details. 

€ million
 2019 

€ million
2018 
(Restated)(a)

€ million
2017 
(Restated)(a)

Notes

6,026

(401)

5,625

1,063

6,688

 9,788

 (419)

 9,369 

 (3,024)

 6,345 

6,456

(433)

6,023

262

6,285

3

107

Financial StatementsUnilever Annual Report and Accounts 2019Notes to the Consolidated Financial Statements  
Unilever Group continued

8. Dividends on ordinary capital

Dividends are recognised on the date that the shareholder’s right to receive payment is established. This is generally the date when the dividend is 
declared.

Dividends on ordinary capital during the year

NV dividends 

PLC dividends

€ million
 2019

€ million
2018

€ million
2017

(2,352)

(1,871)

 (2,262)

 (1,819)

(4,223)

 (4,081)

(2,154)

(1,762)

(3,916)

Four quarterly interim dividends were declared and paid during 2019 totalling €1.62 (2018: €1.52) per NV ordinary share and £1.42 (2018: £1.33) per PLC 
ordinary share.

A final quarterly dividend of €1,073 million (2018: €1,003 million) was declared on 30 January 2020, to be paid in March 2020; €0.41 per NV ordinary share 
(2018: €0.39) and £0.35 per PLC ordinary share (2018: £0.34). Total dividends declared in relation to 2019 were €1.64 (2018: €1.55) per NV ordinary share 
and £1.43 (2018: £1.35) per PLC ordinary share.

9. Goodwill and intangible assets

Goodwill

Goodwill is initially recognised based on the accounting policy for business combinations (see note 21). Goodwill is subsequently measured at cost 
less amounts provided for impairment.

Goodwill acquired in a business combination is assessed to determine whether new cash generating units are created, and if not, is allocated to the 
Group’s CGUs, or groups of CGUs, that are expected to benefit from the synergies of the combination. These might not always be the same as the CGUs 
that include the assets and liabilities of the acquired business. Each unit or group of units to which the goodwill is allocated represents the lowest level 
within the Group at which the goodwill is monitored for internal management purposes, and is not larger than an operating segment.

In 2019, the existing nine cash generating units (CGUs) based on the three geographical areas and three divisions are supplemented by a new health 
and well being CGU which is made up of recently acquired OLLY Nutrition business. 

Intangible assets

Separately purchased intangible assets are initially measured at cost, being the purchase price as at the date of acquisition. On acquisition of new 
interests in group companies, Unilever recognises any specifically identifiable intangible assets separately from goodwill. These intangible assets are 
initially measured at fair value as at the date of acquisition.

Expenditure to support development of internally-produced intangible assets is recognised in profit or loss as incurred.

Indefinite-life intangibles mainly comprise trademarks and brands, for which there is no foreseeable limit to the period over which they are expected 
to generate net cash inflows. These are considered to have an indefinite life, given the strength and durability of our brands and the level of marketing 
support. These assets are not amortised but are subject to a review for impairment annually, or more frequently if events or circumstances indicate 
this is necessary. Any impairment is charged to the income statement as it arises. 

Finite-life intangible assets mainly comprise software, patented and non-patented technology, know-how and customer lists. These assets are 
amortised on a straight-line basis in the income statement over the period of their expected useful lives, or the period of legal rights if shorter. None of 
the amortisation periods exceeds ten years.

108

Unilever Annual Report and Accounts 20199. Goodwill and intangible assets continued

Movements during 2019

Cost
1 January 2019

Additions through business combinations

Disposal of businesses

Reclassification to held for sale

Additions

Disposals

Currency retranslation

Hyperinflationary adjustment

31 December 2019

Accumulated amortisation and impairment

1 January 2019

Amortisation/impairment for the year

Disposals of group companies

Disposals

Currency retranslation

31 December 2019

Net book value 31 December 2019(b)

Movements during 2018

Cost
1 January 2018

Hyperinflation restatement to 1 January 2018 

Additions through business combinations

Disposal of businesses

Reclassification to held for sale(a)

Reclassification from held for sale

Additions

Disposals

Currency retranslation

Hyperinflationary adjustment

31 December 2018

Accumulated amortisation and impairment

1 January 2018

Hyperinflation restatement to 1 January 2018 

Amortisation/impairment for the year

Disposals

Currency retranslation

Hyperinflationary adjustment

31 December 2018

Net book value 31 December 2018(b)

€ million

Goodwill

€ million
 Indefinite-life 
intangible 
assets

€ million
€ million
Finite-life intangible assets

€ million

Software

Other

Total

 18,502 

 11,247 

 2,689  

 1,103  

444

 (2)

 (2)

–

–

313

(9)

726

(1)

–

–

–

150

(1)

–

–

–

205

(11)  

108

–

50

(5)

–

3

(2)

12

–

 33,541

1,220

(8)

(2)

208

(13)

583

(10)

19,246

12,121

2,991

1,161

35,519

 (1,161)

(18)

–

–

–

 (212)

 –

–

–

–

(1,179)

18,067

(212)

11,909

 (1,927)

(296)

–

5

(74)

(2,292)

699

 (748)

(56)

5

1

(9)

(807)

354

 (4,048)

(370)

5

6

(83)

(4,490)

31,029

€ million

Goodwill

€ million
 Indefinite-life 
intangible 
assets

€ million
€ million
Finite-life intangible assets

€ million

Software

Other

Total

 18,042 

 10,275 

 2,499 

 1,090 

 31,906 

 244 

 470 

 (1)

 (227)

 – 

–

–

 (151)

 125 

 25 

 825 

 (1)

 (55)

 9 

–

–

 156 

 13 

3

–

–

 (1)

– 

 201 

–  

 (15)

2 

–

 12 

–

–

–

 2 

 (15)

 14 

–

 272 

 1,307 

 (2)

 (283)

 9 

 203 

 (15)

 4 

 140 

 18,502 

 11,247 

 2,689 

 1,103 

 33,541 

 (1,161)

–

–

–

–

–

 (14)

–

 (198)

–

–

–

 (1,161)

 17,341 

 (212)

 11,035 

 (1,637)

 (3) 

 (297)

 – 

 12 

 (2)

 (1,927)

 762 

 (693)

–

 (61)

 14 

 (8)

–

 (748)

 355 

 (3,505)

(3)

 (556)

 14 

 4

(2)

 (4,048)

 29,493 

(a) In 2018, Goodwill and intangibles amounting to €283 million was reclassified as held for sale in relation to the Spreads and Alsa baking and dessert businesses. 
(b)  Within the indefinite-life intangible assets there are three brands that have a significant carrying value: Knorr €1,816 milion (2018: €1,789 million), Carver Korea €1,509 

million (2018: €1,534 million)  and Hellmann’s €1,220 million (2018: €1,195 million).

Impairment 
We have tested goodwill and indefinite-life intangible assets for impairment. No impairment was identified, except for goodwill relating to a local business 
classified to held for sale. A €18 million charge has been recognised in non-underlying items within the line 'impairments' (See note 3 on page 96).

109

Financial StatementsUnilever Annual Report and Accounts 2019Notes to the Consolidated Financial Statements  
Unilever Group continued

9. Goodwill and intangible assets continued

Significant CGUs
The goodwill and indefinite-life intangible assets held in the CGUs relating to Foods & Refreshment Europe, Foods & Refreshment The Americas, Beauty 
& Personal Care The Americas and Beauty & Personal Care Asia/AMET/RUB are considered significant within the total carrying amounts of goodwill and 
indefinite-life intangible assets at 31 December 2019 in terms of size, headroom and sensitivity to assumptions used. 

Foods & Refreshment Europe

Foods & Refreshment The Americas

Beauty & Personal Care The Americas

Beauty & Personal Care Asia/AMET/RUB

Total significant CGUs

Others(a)

Total CGUs

2019 CGUs

2018 CGUs

€ billion 

Goodwill

€ billion 
Indefinite-life  
intangible 
assets

€ billion 

Goodwill

€ billion 
Indefinite-life  
intangible 
assets

4.1

4.0

4.3

1.7

14.1

4.0

18.1

1.7

2.1

3.1

2.0

8.9

3.0

11.9

3.9

3.9

4.0

1.7

13.5

3.8

17.3

1.6

2.1

2.8

2.0

8.5

2.5

11.0

(a) Included within others are goodwill and intangible assets that are allocated to multiple cash generating units which are insignificant.

The growth rates and margins for the significant CGUs are as below: 

For the year 2019

Longer-term sustainable growth rates

Average near-term nominal growth rates

Average operating margins

For the year 2018

Longer-term sustainable growth rates

Average near-term nominal growth rates

Average operating margins

Key assumptions

The key assumptions used in our impairment testing are as follows:

Foods & 
Refreshment 
Europe

Foods & 
Refreshment 
The Americas

Beauty &  
Personal Care 
The Americas

Beauty & 
Personal Care 
Asia/AMET/RUB

1.1%

1.2%

16%

1.7%

(1.2)%

15%

1.7%

1.6%

21%

3.9%

5.3%

22%

Foods & 
Refreshment 
Europe

Foods & 
Refreshment 
The Americas

Beauty &  
Personal Care 
The Americas

Beauty & 
Personal Care 
Asia/AMET/RUB

1.2%

0.0%

16%

1.6%

0.7%

15%

1.6%

2.8%

20%

3.8%

3.9%

22%

•  Value in use has been calculated as the present value of projected cash flows.
• 

 The projections cover a period of five years, as we believe this to be the most appropriate timescale over which to review and consider annual 
performances before applying a fixed terminal value multiple to the final year cash flows. 
 The growth rates and margins used to estimate future performance are based on the conservative end of the range of estimates from past 
performance, our annual forecast and three year strategic plan extended to year four and five.
 The long-term sustainable growth rates are determined as the lower of our three-year average market growth projection and World Bank’s 
three-year average GDP growth forecast for our markets. 
 A pre-tax discount rate of 7.4% (2018: 7.4%) was used. The discount rate was based on the weighted average cost of capital of the Group, 
adjusted with a risk-premium.

• 

• 

• 

We have performed sensitivity analyses around the base assumptions. There are no reasonably possible changes in a key assumption that would cause 
the carrying amount to exceed the recoverable amount.

110

Unilever Annual Report and Accounts 2019 
 
 
 
10. Property, plant and equipment

The Group’s property, plant and equipment is comprised of owned assets (note 10A) and leased assets (note 10B). Property, plant and equipment is 
measured at cost including eligible borrowing costs less depreciation and accumulated impairment losses.  

Property, plant and equipment is subject to review for impairment if triggering events or circumstances indicate that this is necessary. If an indication 
of impairment exists, the asset’s or cash generating unit’s recoverable amount is estimated and any impairment loss is charged to the income 
statement as it arises.

Owned assets

Owned assets are initially measured at historical cost.  Depreciation is provided on a straight-line basis over the expected average useful lives of the 
assets. Residual values are reviewed at least annually. Estimated useful lives by major class of assets are as follows:
•  Freehold buildings (no depreciation on freehold land)  
•  Leasehold land and buildings  
•  Plant and equipment  

40 years
40 years (or life of lease if less)
2–20 years

Leased assets

The cost of a leased asset is measured as the lease liability at inception of the lease contract and other direct costs less any incentives granted by the 
lessor. The Group has not capitalised leases which are less than 12 months or leases of low value assets. These mainly relate to IT equipment, office 
equipment, furniture and fitting and other peripheral items. When a lease liability is remeasured, the related lease asset is adjusted by the same 
amount.

Depreciation is provided on a straight-line basis from the commencement date of the lease to the end of the lease term.

Property, plant and equipment

Owned assets

Leased assets

Total

10A. Owned assets

Movements during 2019

Cost
1 January 2019
Additions through business combinations
Additions 
Disposals
Hyperinflationary adjustment
Reclassification as held for sale
Currency retranslation

31 December 2019

Accumulated depreciation
1 January 2019
Depreciation charge for the year
Disposals
Hyperinflationary adjustment
Reclassification as held for sale
Currency retranslation

31 December 2019
Net book value 31 December 2019(a)

Includes capital expenditures for assets under construction

10A

10B

€ million 
2019

€ million 
2018

10,249

1,813

12,062

10,214

1,874

12,088

€ million 
Land and buildings

€ million 
Plant and equipment

€ million 
Total

4,386
7
175
(72)
(3)
(63)
68

4,498

(1,390)
(134)
28
5
38
(26)

(1,479)

3,019

78

15,216
28
1,141
(649)
(28)
(116)
252

15,844

(7,998)
(1,022)
456
30
81
(161)

(8,614)

7,230

872

The Group has commitments to purchase property, plant and equipment of €264 million (2018: €324 million).

19,602
35
1,316
(721)
(31)
(179)
320

20,342

(9,388)
(1,156)
484
35
119
(187)

(10,093)

10,249

950

111

Financial StatementsUnilever Annual Report and Accounts 2019Notes to the Consolidated Financial Statements  
Unilever Group continued

10. Property, plant and equipment continued

10A. Owned assets continued

Movements during 2018 (Restated)(b)

Cost
1 January 2018
Hyperinflation restatement to 1 January 2018 
Additions through business combinations
Additions 
Disposals
Hyperinflationary adjustment
Reclassification as held for sale
Currency retranslation
31 December 2018
Accumulated depreciation
1 January 2018
Hyperinflation restatement to 1 January 2018 
Depreciation charge for the year
Disposals
Hyperinflationary adjustment
Reclassification as held for sale
Currency retranslation
31 December 2018
Net book value 31 December 2018(a)
Includes capital expenditures for assets under construction

€ million 
Land and buildings

€ million 
Plant and equipment

€ million 
Total

4,256
37
11
236
(97)
49
(17)
(89)
4,386

(1,345)
(10)
(115)
63
(7)
10
14
(1,390)
2,996
130

14,811
182
31
1,087
(585)
93
(54)
(349)
15,216

(7,450)
(106)
(1,062)
514
(53)
33
126
(7,998)
7,218
956

19,067
219
42
1,323
(682)
142
(71)
(438)
19,602

(8,795)
(116)
(1,177)
577
(60)
43
140
(9,388)
10,214
1,086

(a) 

(b) 

Includes €319 million (2018: €302 million) of freehold land.
 Restated following adoption of IFRS 16. Finance leases previously capitalised as property, plant, and equipment are now included within leased assets, refer to note 10B. 

10B. Leased assets

Movements during 2019

Cost
1 January 2019
Additions 
Disposals
Hyperinflationary adjustment
Currency retranslation
31 December 2019
Accumulated depreciation
1 January 2019
Depreciation charge for the year
Disposals
Hyperinflationary adjustment
Currency retranslation
31 December 2019
Net book value 31 December 2019

€ million 
Land and buildings

€ million 
Plant and equipment

€ million 
Total

2,770
278
(240)
23
43
2,874

(1,241)
(297)
154
9
(22)
(1,397)
1,477

816
174
(180)
-
17
827

(471)
(159)
150
-
(11)
(491)
336

3,586
452
(420)
23
60
3,701

(1,712)
(456)
304
9
(33)
(1,888)
1,813

Movements during 2018 (Restated)(a)

€ million 
Land and buildings

€ million 
Plant and equipment

€ million 
Total

Cost
1 January 2018
Additions 
Disposals
Currency retranslation
31 December 2018
Accumulated depreciation
1 January 2018
Depreciation charge for the year
Disposals
Currency retranslation
31 December 2018
Net book value 31 December 2018

2,880
250
(310)
(50)
2,770

(1,275)
(300)
307
27
(1,241)
1,529

799
171
(141)
(13)
816

(407)
(183)
114
5
(471)
345

3,679
421
(451)
(63)
3,586

(1,682)
(483)
421
32
(1,712)
1,874

(a)  Restated following adoption of IFRS 16. See note 1 and note 24 for further details.

Our leases mainly comprise land and buildings and Plant and equipment. The Group leases land and buildings for manufacturing, warehouse facilities 
and office space and also sublease some of the properties under operating leases. The Group has leases for vehicles and equipment.

The Group has recognised in the income statement an expense of €97 million (2018: €95 million) for short term leases and €79 million (2018: €70 million) 
on leases for low-value assets. 

During the year the Group recognised an income of €25 million (2018: €22 million) in respect of sublet properties

Cash flows: The total cash outflows for leases was €534 million (2018: €575 million). 

Lease liabilities: Lease liabilities are shown in note 15 on pages 116 and 119.

112

Unilever Annual Report and Accounts 201911. Other non-current assets

Joint ventures are undertakings in which the Group has an interest and which are jointly controlled by the Group and one or more other parties. 
Associates are undertakings where the Group has an investment in which it does not have control or joint control but can exercise significant influence.

Interests in joint ventures and associates are accounted for using the equity method and are stated in the consolidated balance sheet at cost, 
adjusted for the movement in the Group’s share of their net assets and liabilities. The Group’s share of the profit or loss after tax of joint ventures and 
associates is included in the Group’s consolidated profit before taxation. 

Where the Group’s share of losses exceeds its interest in the equity accounted investee, the carrying amount of the investment is reduced to zero and 
the recognition of further losses is discontinued, except to the extent that the Group has an obligation to make payments on behalf of the investee.

Biological assets are measured at fair value less costs to sell with any changes recognised in the income statement.

Interest in net assets of joint ventures

Interest in net assets of associates

Long-term trade and other receivables(b)

Fair value of biological assets

Other non-current assets(c)

€ million 
2019 

€ million 
2018 
Restated(a)

35

37

380

17

184

653

14

40

307

18

151

530

(a) 

(b) 

(c) 

 Restated following adoption of IFRS 16. Operating lease prepayments for land  that were previously reported within other non-current assets, have now been included 
within leased assets. See note1 and note 24 for further details.
 Mainly relates to indirect tax receivables where we do not have the contractual right to receive payment within 12 months.
 Mainly relates to tax assets.

Movements during 2019 and 2018

Joint ventures(a)

1 January

Additions

Dividends received/reductions(b)

Share of net profit/(loss)

Currency retranslation

31 December

Associates(c)

1 January

Additions

Dividend received/reductions

Share of net profit/(loss)

Currency retranslation

31 December

€ million 
2019

€ million 
2018

14

 –

(158)

 179

32

5

(216)

 190

                    –

                   3

                   35

                   14

                  40

                  44

                   1

                   3

                 –

                 –

 (3)

 (5)

                 (1)

                 (2)

37

40

(a)  Our principal joint ventures are Unilever FIMA LDA for Portugal, the Pepsi/Lipton Partnership for the US and Pepsi Lipton International for the rest of the world.
(b)  2018 includes a capital reduction in joint venture of Unilever FIMA LDA of €64 million.
(c)  Associates as at 31 December 2019 primarily comprise our investments in Langholm Capital Partners. 

The joint ventures and associates have no contingent liabilities to which the Group is exposed, and the Group has no contingent liabilities in relation to 
its interests in the joint ventures and associates. The Group has no outstanding capital commitments to joint ventures. Outstanding balances with joint 
ventures and associates are shown in note 23 on page 137.

12. Inventories

Inventories are valued at the lower of weighted average cost and net realisable value. Cost comprises direct costs and, where appropriate, a 
proportion of attributable production overheads. Net realisable value is the estimated selling price less the estimated costs necessary to make the 
sale.

Inventories

Raw materials and consumables

Finished goods and goods for resale

Total inventories

Provision for inventories

€ million 
2019

€ million 
2018

1,399

3,053

4,452

(288)

4,164

1,454

3,052

4,506

(205)

4,301

113

Financial StatementsUnilever Annual Report and Accounts 2019Notes to the Consolidated Financial Statements  
Unilever Group continued

12. Inventories continued

Provisions for inventories

1 January

Charge to income statement

Reduction/releases

Currency translations

Others(a)

31 December

€ million 
2019

€ million 
2018

205

153

(71)

-

1

288

194

92

 (72)

 (7)

(2)

205

(a)   Others mainly include the amount towards the acquisition/ disposal of business and transfers. 

Inventories with a value of €159 million (2018: €124  million) are carried at net realisable value, this being lower than cost. During 2019 a total expense of 
€363 million (2018: €227 million) was recognised in the income statement for inventory write downs and losses. 

13. Trade and other current receivables

Trade and other current receivables are initially recognised at fair value plus any directly attributable transaction costs. Subsequently these assets 
are held at amortised cost, using the effective interest method and net of any impairment losses. Discounts payable to customers are shown as a 
reduction in trade receivables when there is a legal right and intent to settle them on a net basis.

We do not consider the fair values of trade and other current receivables to be significantly different from their carrying values. Concentrations of credit 
risk with respect to trade receivables are limited, due to the Group’s customer base being large and diverse. Our historical experience of collecting 
receivables, supported by the level of default, is that credit risk is low across territories and so trade receivables are considered to be a single class of 
financial assets. Impairment for trade receivables are calculated for specific receivables with known or anticipated issues affecting the likelihood of 
recovery and for balances past due with a probability of default based on historical data as well as relevant forward-looking information.

Trade and other current receivables

Due within one year

Trade receivables(b)

Prepayments and accrued income

Other receivables

€ million 
2019 

€ million 
2018 
Restated(a)

 4,916 

 579  

 1,200 

 6,695 

 4,350 

 690 

 1,442 

 6,482

(a)  Restated following adoption of IFRS 16. See note 1 and note 24 for further details.
(b)  

 2019 includes €698 million (2018: €677 million) due from KKR as a result of an arrangement following the sale of the global spreads business (excluding Southern 
Africa). Unilever will provide services to KKR including IT infrastructure, bookkeeping, payroll, marketing and co-packing for up to two years from completion of the 
disposal and KKR pays Unilever for materials sourced on its behalf. See also trade payables on page 115. 

Included within trade receivables are discounts due to our customers of €2,423 million (2018: €3,062 million). The decrease from 2018 is primarily driven 
by differences in the timing of promotional activities and the settlement of customer invoices compared to last year. Other receivables comprise financial 
assets of €208 million (2018: €299 million), and non-financial assets of €992 million (2018: €1,142million). Financial assets include supplier and customer 
deposits, employee advances and certain derivatives. Non-financial assets mainly consist of reclaimable sales tax of €584 million (2018: €690 million) 

Ageing of trade receivables

Not overdue

Past due less than three months

Past due more than three months but less than six months

Past due more than six months but less than one year

Past due more than one year

Total trade receivables

Impairment provision for trade receivables

€ million 
2019

 3,856

 827

186 

94 

 164

 5,127 

 (211)

 4,916 

€ million 
2018

 3,440 

 747 

 132 

 74 

 145 

4,538

 (188)

 4,350 

The total impairment provision includes €211 million (2018: €188 million) for current trade receivables, €26 million (2018: €13 million) for other current 
receivables and €84 million (2018: €13 million) for non-current trade and other receivables. 

Impairment provision for total trade and other receivables

1 January

Charge to income statement

Reduction/releases

Reclassifications(a) 

Currency translations

31 December

(a) Includes an amount transferred from provisions relating to Brazil indirect taxes. See note 19.

114

€ million 
2019

€ million 
2018

 214 

79 

 (54)

86

 (4)

321 

 184 

 65 

 (29)

–

 (6)

 214 

Unilever Annual Report and Accounts 201914. Trade payables and other liabilities

Trade payables
Trade payables are initially recognised at fair value less any directly attributable transaction costs. Trade payables are subsequently measured at 
amortised cost, using the effective interest method.

Other liabilities
Other liabilities are initially recognised at fair value less any directly attributable transaction costs. Subsequent measurement depends on the type of 
liability:
•  Accruals are subsequently measured at amortised cost, using the effective interest method.
•  Social security and sundry taxes are subsequently measured at amortised cost, using the effective interest method.
•  Deferred consideration is subsequently measured at fair value with changes in the income statement as explained below.
• 

 Others are subsequently measured either at amortised cost, using the effective interest method or at fair value, with changes being 
recognised in the income statement.

Deferred Consideration

Deferred consideration represents any payments to the sellers of a business that occur after the acquisition date. These typically comprise  contingent 
consideration and fixed deferred consideration:
•  Fixed deferred consideration is a payment with a due date after acquisition that is not dependent on future conditions. 
•  Contingent consideration is a payment which is dependent on certain conditions being met in the future and is often variable.

All deferred consideration is initially recognised at fair value as at the acquisition date, which includes a present value discount. Subsequently, 
deferred consideration is measured to reflect the unwinding of discount on the liability, with changes recognised in finance cost within the income 
statement. In the balance sheet it is remeasured to reflect the latest estimate of the achievement of the conditions on which the consideration is 
based; changes in value other than the discount unwind are recognised as acquisition and disposal-related costs within non-underlying items in the 
income statement.

We do not consider the fair values of trade payables and other liabilities to be significantly different from their carrying values.

Trade payables and other liabilities

Current: due within one year

Trade payables(a)

Accruals

Social security and sundry taxes

Deferred consideration

Others

Non-current: due after more than one year

Accruals

Deferred consideration

Others

€ million 
2019

€ million 
2018

9,190 

 4,153 

 507

 39 

 879 

14,768 

 117

169

 53

339

 9,121 

 3,724 

 498 

 14 

 1,100 

 14,457 

 121 

 173 

 52 

 346 

Total trade payables and other liabilities

 15,107 

 14,803 

(a)  

 2019 includes €359 million (2018: €311 million) due to KKR as a result of an arrangement following the sale of the global spreads business (excluding Southern Africa). 
Unilever will provide certain services for up to two years from completion of the disposal and pays KKR for amounts collected on its behalf. See also trade receivables on 
page 114. 

Included within trade payables and other liabilities are discounts due to our customers of €1,053 million (2018: €514 million). The increase from 2018 is 
primarily driven by differences in the timing of promotional activities and the settlement of customer invoices compared to last year. 

Included within others are IT and consulting services. 

Deferred Consideration

At 31 December 2019 the total balance of deferred consideration for acquisition is €208 million (2018: €187 million), which includes contingent 
consideration of €154 million (2018: €142 million). These contingent consideration payments are dependent on acquired businesses achieving 
contractually agreed financial targets (mainly relates to cumulative increases in turnover and profit before tax) and fall due up until 2024, with a 
maximum contractual amount of €1,140 million. 

Supplier financing arrangements for trade payables

Some of our suppliers elect to factor some of their receivables from the Group with financial institutions. In some instances we provide suppliers and/or 
banks with visibility of invoices approved for payment, which helps them receive cash from the bank before the invoice due date, if they choose to do so. 
Payment dates and terms for Unilever do not vary based on whether the supplier chooses to factor their receivable. If a receivable is purchased by a third 
party bank, that third party bank does not benefit from additional security when compared to the security originally enjoyed by the supplier. The Group 
evaluates these arrangements to assess if the payable holds the characteristics of a trade payable or should be classified as a financial liability. At 31 
December 2019 and 31 December 2018 all such liabilities were classified as trade payables.

115

Financial StatementsUnilever Annual Report and Accounts 2019Notes to the Consolidated Financial Statements  
Unilever Group continued

15. Capital and funding

Ordinary shares
Ordinary shares are classified as equity. Incremental costs directly attributable to the issue of ordinary shares are recognised as a deduction from 
equity, net of any tax effects.

Internal holdings
The ordinary shares numbered 1 to 2,400 (inclusive) in NV (‘Special Shares’) and deferred stock of PLC are held as to one half of each class by N.V. Elma 
– a subsidiary of NV – and one half by United Holdings Limited – a subsidiary of PLC. This capital is eliminated on consolidation.

Share-based compensation
The Group operates a number of share-based compensation plans involving options and awards of ordinary shares of NV and PLC. Full details of 
these plans are given in note 4C on pages 103 to 104.

Other reserves
Other reserves include the fair value reserve, the foreign currency translation reserve, the capital redemption reserve and treasury shares.

Shares held by employee share trusts and group companies
Certain PLC trusts, NV and group companies purchase and hold NV and PLC shares to satisfy performance shares granted, share options granted 
and other share awards (see note 4C). The assets and liabilities of these trusts and shares held by group companies are included in the consolidated 
financial statements. The book value of shares held is deducted from other reserves, and trusts’ borrowings are included in the Group’s liabilities. The 
costs of the trusts are included in the results of the Group. These shares are excluded from the calculation of earnings per share.

Financial liabilities
Financial liabilities are initially recognised at fair value, less any directly related transaction costs. When bonds are designated as being part of a fair 
value hedge relationship in those cases bonds are carried at amortised cost, adjusted for the fair value of the risk being hedged, with changes in value 
shown in profit and loss. Other financial liabilities, excluding derivatives, are subsequently carried at amortised cost, with the exception of:
•  financial liabilities which the Group has elected to measure at fair value through profit or loss;
•  derivative financial liabilities – see note 16 on page 121; and
• 

 contingent consideration recognised by an acquirer in a business combination to which IFRS 3 applies. Such contingent consideration is 
subsequently measured at fair value through profit or loss.

Lease liabilities
Lease liabilities are initially measured at the present value of the lease payments that are not yet paid at the start of the lease term. This is discounted 
using an appropriate borrowing rate determined by the Group, where none is readily available in the lease contract.

The lease liability is subsequently reduced by cash payments and increased by interest costs. The lease liability is remeasured when the Group 
assesses that there will be a change in the amount expected to be paid during the lease term.

The Group’s Treasury activities are designed to:
•  maintain a competitive balance sheet in line with at least A/A2 rating (see below);
•  secure funding at lowest costs for the Group’s operations, M&A activity and external dividend payments (see below);
•  protect the Group’s financial results and position from financial risks (see note 16);
•  maintain market risks within acceptable parameters, while optimising returns (see note 16); and
•  protect the Group’s financial investments, while maximising returns (see note 17)

The Treasury department provides central deposit taking, funding and foreign exchange management services for the Group’s operations. The 
department is governed by standards and processes which are approved by Unilever Leadership Executive (ULE). In addition to guidelines and exposure 
limits, a system of authorities and extensive independent reporting covers all major areas of activity. Performance is monitored closely by senior 
management. Reviews are undertaken periodically by corporate audit. 

Key instruments used by the treasury department are:
•  short-term and long-term borrowings;
•  cash and cash equivalents; and
•  plain vanilla derivatives, including cross currency interest rate swaps and foreign exchange contracts.

The Treasury department maintains a list of approved financial instruments. The use of any new instrument must be approved by the Chief Financial 
Officer. The use of leveraged instruments is not permitted.

Unilever considers the following components of its balance sheet to be managed capital: 
•  total equity – retained profit, other reserves, share capital, share premium, non-controlling interests (notes 15A and 15B);
•  short-term debt – current financial liabilities (note 15C); and
•  long-term debt – non-current financial liabilities (note 15C).

The Group manages its capital so as to safeguard its ability to continue as a going concern and to optimise returns to our shareholders through an 
appropriate balance of debt and equity. The capital structure of the Group is based on management’s judgement of the appropriate balance of key 
elements in order to meet its strategic and day-to-day needs. We consider the amount of capital in proportion to risk and manage the capital structure 
in light of changes in economic conditions and the risk characteristics of the underlying assets. 

Our current long-term credit rating is A+/A1 and our short-term credit rating is A1/P1. We aim to maintain a competitive balance sheet which we consider 
to be the equivalent of a credit rating of at least A/A2 in the long term. This provides us with:
•  appropriate access to the debt and equity markets;
•  sufficient flexibility for acquisitions;
•  sufficient resilience against economic and financial uncertainty while ensuring ample liquidity; and
•  optimal weighted average cost of capital, given the above constraints.

Unilever monitors the qualitative and quantitative factors utilised by the rating agencies. This information is publicly available and is updated by the 
credit rating agencies on a regular basis. 

116

Unilever Annual Report and Accounts 201915. Capital and funding continued

15A. Share capital

Unilever N.V.

NV ordinary shares of €0.16 each

NV ordinary shares of €428.57 each (shares numbered 1 to 2,400 – ‘Special 
Shares’)

Internal holdings eliminated on consolidation (€428.57 shares)

Cancellation of treasury shares(c)

Unilever PLC

PLC ordinary shares of 31/9p each

PLC deferred stock of £1 each

Internal holding eliminated on consolidation (£1 stock)

Cancellation of treasury shares(c)

Euro equivalent in millions (at £1.00 = €5.143)(d)

Unilever Group

Ordinary share capital of NV

Ordinary share capital of PLC

Authorised(a) 
2019

Issued, 
called up and 
fully paid(b) 
2019

Authorised(a) 
2018

Issued, 
called up and 
fully paid(b) 
2018

€ million

€ million

€ million

€ million

480

1

–

–

481

274

1

(1)

(41)

233

480

1

–

–

481

274

1

(1)

–

274

£ million

£ million

37.0

0.1

(0.1)

(0.6)

36.4

€ million

187

€ million

233

187

420

40.8

0.1

(0.1)

(3.8)

37.0

€ million

190

€ million

274

190

464

(a) 

(b) 

(c) 

(d) 

 At 31 December 2019 Unilever N.V. had 3,000,000,000 (2018: 3,000,000,000) authorised ordinary shares. The requirement for a UK company to have an authorised share 
capital was abolished by the UK Companies Act 2006. In May 2010 Unilever PLC shareholders approved new Articles of Association to reflect this.
 At 31 December 2019 the following quantities of shares were in issue: 1,460,714,804 of NV ordinary shares; 2,400 of NV Special Shares; 1,168,530,650 of PLC ordinary 
shares and 100,000 of PLC deferred stock. At 31 December 2018, 1,714,727,700 of NV ordinary shares; 2,400 of NV Special Shares; 1,187,191,284 of PLC ordinary shares 
and 100,000 of PLC deferred stock were in issue.
 At 31 December 2019 254,012,896 of NV ordinary shares and18,660,634 (2018: 122,965,077) of PLC ordinary shares that were repurchased as part of the share buyback 
programme in 2018 and prior years, were cancelled. 
 Conversion rate for PLC ordinary shares nominal value to euros is £1 = €5.143 (which is calculated by dividing the nominal value of NV ordinary shares by the nominal 
value of PLC ordinary shares).

For information on the rights of shareholders of NV and PLC and the operation of the Equalisation Agreement, see the Corporate Governance report on 
pages 47 to 53.

A nominal dividend of 6% per annum is paid on the deferred stock of PLC. 

15B. Equity

Basis of consolidation

Unilever is the majority shareholder of all material subsidiaries and has control in all cases. Information in relation to significant subsidiaries is provided 
on page 142.

Subsidiaries with significant non-controlling interests

Unilever has one subsidiary company which has a material non-controlling interest, Hindustan Unilever Limited (HUL). Summary financial information in 
relation to HUL is shown below.

HUL balance sheet as at 31 December

Non-current assets

Current assets

Current liabilities

Non-current liabilities

HUL comprehensive income for the year ended 31 December

Turnover

Profit after tax

Total comprehensive income 

€ million 
2019 

1,030 

1,438 

 (1,117)

 (332)

€ million 
2018 
Restated(a)

 964 

 1,333 

 (1,156)

 (251)

4,937 

730 

 740 

 4,527 

 617 

 576 

117

Financial StatementsUnilever Annual Report and Accounts 2019Notes to the Consolidated Financial Statements  
Unilever Group continued

15B. Equity continued

HUL cash flow for the year ended 31 December

Net increase/(decrease) in cash and cash-equivalents

HUL non-controlling interest

1 January

Share of (profit)/loss for the year ended 31 December

Other comprehensive income

Dividend paid to the non-controlling interest

Currency translation

31 December 

(a)   Restated following adoption of IFRS 16. See note 1 and note 24 for further details.

Analysis of other reserves

Fair value reserves

Equity instruments

Cash flow hedges

Available-for-sale financial assets

Currency retranslation of group companies – see following table

Adjustment on translation of PLC's ordinary capital at 31/9p = €0.16

Capital redemption reserve

Book value of treasury shares – see following table

Hedging gains/(losses) transferred to non-financial assets 

Other(b)

€ million 
2019 

€ million 
2018 
Restated(a)

145 

14

 (299)

 (239)

 (6)

218 

 (2) 

 (328)

 (288)

 (203)

 (4)

 183 

 13 

 (299)

€ million 
Total 
2019 

€ million 
Total  
2018 
(Restated)(a)

€ million 
Total  
2017 
(Restated)(a)

 7

123 

 (116)

 – 

 (4,712)

 (148)

37

 (703)

 103

 (158)

 (194)

 98 

 (292)

 – 

 (4,694)

 (150)

 32 

 (10,181)

 71 

 (102)

(189)

–

(236)

47

(3,879)

(164)

32

(9,208)

–

(179)

 (5,574)

 (15,218)

(13,587)

(a)  Restated following adoption of IFRS 16. See note 1 and note 24 for further details. 
(b)  Relates to option on purchase of subsidiary for non-controlling interest and hyperinflation adjustment arising on current year profit translated at closing exchange rate.

Unilever acquired 2,678,000 (2018: 66,202,168) NV ordinary shares and 1,076,000 (2018: 65,458,433) PLC shares through purchases on the stock exchanges 
during the year.  These shares are held as treasury stock as a separate component of other reserves. 254,012,896 of NV and 18,660,634 of PLC ordinary 
shares that were acquired as a part of the share buyback programme in 2018 and prior years, were cancelled during the year.

The total number of treasury shares held at 31 December 2019 was 8,027,879 (2018: 263,349,111) NV shares and 4,391,130 (2018: 24,334,848) PLC shares and 
these shares  were held in connection with share-based compensation plans (see note 4C on pages 103 to 104).

Treasury shares – movements during the year

1 January

Repurchase of shares 

Cancellation of NV and PLC shares

Other purchases and utilisations 

Adjustment on translation of PLC's ordinary capital at 31/9p = €0.16

31 December

Currency retranslation reserve – movements during the year

1 January

Currency retranslation of group companies net assets and liabilities during the year

Movement in net investment hedges and exchange differences in net investments in foreign operations

Recycled to income statement

31 December

(a)  Restated following adoption of IFRS 16. See note 1 and note 24 for further details.

€ million 
2019

(10,181)

 – 

 9,416 

 64

 (2)

€ million 
2018

(9,208)

 (6,020)

 5,069 

 (8)

 (14)

 (703)

 (10,181)

€ million 
2019 

€ million 
2018 
(Restated)(a)

(4,694)

(341)

 326 

 (3)

(3,879)

 (821)

 77 

 (71)

(4,712)

 (4,694)

118

Unilever Annual Report and Accounts 201915B. Equity continued

Statement of comprehensive income: other comprehensive income reconciliation

Fair value gains/(losses) on financial instruments – movement during the year

1 January 
Equity instruments 
Cash flow hedges
31 December

€ million 
2019

€ million 
2018

(194)
 25 
 176 
 7

(189)
 51 
 (56) 
 (194)

Refer to the consolidated statement of comprehensive income on page 87, the consolidated statement of changes in equity on page 88, and note 6C on 
page 107.

Remeasurement of defined benefit pension plans net of tax

1 January
Movement during the year
31 December

€ million 
2019

(1,499)
 353
 (1,146)

€ million 
2018

(1,171)
 (328)
 (1,499)

Refer to the consolidated statement of comprehensive income on page 87, the consolidated statement of changes in equity on page 88, note 4B from 
page 98 to 103 and note 6C on page 107.

Currency retranslation gains/(losses) – movement during the year

1 January
Currency retranslation during the year:
   Other reserves
   Retained profit
   Non-controlling interest
31 December

(a)  Restated following adoption of IFRS 16. See note 1 and note 24 for further details.

15C. Financial liabilities

€ million 
2019 

€ million 
2018 
(Restated)(a)

(5,069)

(4,230)

 (18)
 2
 1
(5,084)

 (814)
 (10)
 (15)
 (5,069)

Financial liabilities(b)

Bank loans and overdrafts(c)
Bonds and other loans
Lease liabilities
Derivatives
Other financial liabilities(d)

€ million 

€ million 

€ million 

Current 
2019

Non-current 
2019

390
3,677
383
116
125
4,691

463
21,355
1,536
154
58
23,566

Total 
2019

853
25,032
1,919
270
183
28,257

€ million 
Current 
2018 
(Restated)(a)

€ million 
Non-current 
2018 
(Restated)(a)

€ million 
Total 
2018 
(Restated)(a)

525
2,422
390
127
149
3,613

289
20,969
1,591
275
1
23,125

814
23,391
1,981
402
150
26,738

(a)  Restated following adoption of IFRS 16. See note 1 and note 24 for further details.
(b) 

 For the purposes of this note and note 17A, financial assets and liabilities exclude trade and other current receivables and trade payables and other liabilities which are 
covered in notes 13 and 14 respectively.

(c)  Financial liabilities include €Nil million (2018: €5 million) of secured liabilities.
(d) 

Includes options and other financial liabilities to acquire non-controlling interests in EAC Myanmar, USA, Japan and Italy refer to note 21.

Reconciliation of liabilities arising from financing activities

Movements in 2019 and 2018

2019
Bank loans and overdrafts(a)
Bonds and other loans(a)
Lease liabilities(b)
Derivatives
Other financial liabilities(a)
Total

2018 (Restated)
Bank loans and overdrafts(a)
Bonds and other loans(a)
Lease liabilities(b)(c)
Derivatives
Other financial liabilities(a)
Total

Opening  
balance at  
1 January 
€ million

Cash 
movement 
€ million

Business 
acquisitions/ 
disposals 
€ million

Foreign 
exchange 
changes 
€ million

Fair 
value 
changes 
€ million

Other  
movements 
€ million

Closing 
balance at  
31 December 
€ million

Non-cash movement

 (814)
 (23,391)
 (1,981)
 (402)
 (150)
 (26,738)

 (992)
 (22,709)
 (2,118)
 (421)
 (177)
 (26,417)

 (29) 
 (1,273)
 452
 – 
 30 
 (820) 

 158 
 (135)
 494 
 – 
 51 
 568 

(1)
(3)
(7)
–
–  
 (11)

 (10)
–
–
–
–  
 (10)

 (9)
(365)
(25)
–
(8)
 (407)

 17 
 (543)
 1 
–
 10 
 (515)

– 
(1)
–
 132 
–
131

– 
 – 
–
 19 
 (4)
 15 

 – 
1
(358)
–
 (55)
 (412)

 13 
 (4)
 (358)
–
 (30)
 (379)

 (853)
 (25,032)
 (1,919)
 (270)
 (183)
 (28,257)

 (814)
 (23,391)
 (1,981)
 (402)
 (150)
 (26,738)

(a) 

(b) 

 These cash movements are included within the following lines in the consolidated cash flow statement: net change in short-term liabilities, additional financial liabilities 
and repayment of financial liabilities. The difference of €64 million (2018: €2 million) represents cash movements in overdrafts that are not included in financing cash flows.
 Lease liabilities cash movement is included within capital element of lease payments in the consolidated cash flow statement. The difference of €17 million (2018: €13 
million) represents gain or loss from termination and modification of lease contracts.

(c)  Restated following adoption of IFRS 16. See note 1 and note 24 for further details.

119

Financial StatementsUnilever Annual Report and Accounts 2019 
 
 
Notes to the Consolidated Financial Statements  
Unilever Group continued

15C. Financial liabilities continued

Analysis of bonds and other loans

Unilever N.V.
1.625% Notes 2033 (€)
1.750% Bonds 2020 (€)
0.500% Notes 2022 (€)
1.375% Notes 2029 (€)
1.125% Bonds 2027 (€)
1.125% Bonds 2028 (€)
0.875% Notes 2025 (€)
0.500% Bonds 2025 (€)
1.375% Notes 2030 (€)
0.375% Notes 2023 (€)
1.000% Notes 2027 (€)
1.000% Notes 2023 (€)
0.000% Notes 2021 (€)
0.500% Notes 2023 (€)
0.500% Notes 2024 (€)
0.000% Notes 2020 (€)

Total NV

Unilever PLC

1.125% Notes 2022 (£)
1.375% Notes 2024 (£)
1.875% Notes 2029 (£)
1.500% Notes 2026 (£)
1.500% Notes 2039 (€)

Total PLC

Other group companies
Switzerland
Other
United States
4.250% Notes 2021 ($)
5.900% Bonds 2032 ($)
2.900% Notes 2027 ($)
2.200% Notes 2022 ($)
1.800% Notes 2020 ($)
3.500% Notes 2028 ($)
4.800% Bonds 2019 ($)
2.200% Notes 2019 ($)
2.000% Notes 2026 ($)
1.375% Notes 2021 ($)
3.125% Notes 2023 ($)
2.100% Notes 2020 ($)
3.000% Notes 2022 ($)
3.250% Notes 2024 ($)
3.100% Notes 2025 ($)
2.600% Notes 2024 ($)
3.500% Bonds 2028 ($)
2.750% Bonds 2021 ($)
3.375% Notes 2025 ($)
7.250% Bonds 2026 ($)
6.625% Bonds 2028 ($)
5.150% Notes  2020 ($)
5.600% Bonds 2097 ($)
2.125% Notes 2029 ($)
2.600% Notes 2024 ($)
Commercial paper ($)
Other countries

€ million 
Total 2019

€ million 
Total 2018

 792 
750 
747 
743 
697 
694 
647 
644 
642 
599 
598 
498 
498 
498 
495 
300

 791 
 749 
 746 
 743 
696
 693 
647
642
642
599
598
497
497
497
494
300

9,842

9,831

408
292
290
580
646

2,216

24

 892 
883 
 879 
755 
714 
703 
– 
–
 616 
489
 488 
446 
 444 
443 
442 
442 
441 
356 
309 
260 
206 
135 
82 
749
457
1,276
43

386
276
274
–
–

936

10

873
865
860
738
698
687
656
655
602
478
477
436
434
433
432
432
431
348
302
254
200
134
80
–
–
1,070
39

Total other group companies

Total bonds and other loans

12,974

25,032

12,624

23,391

Information in relation to the derivatives used to hedge bonds and other loans within a fair value hedge relationship is shown in note 16.

120

Unilever Annual Report and Accounts 201916. Treasury risk management

Derivatives and hedge accounting
Derivatives are measured at fair value with any related transaction costs expensed as incurred. The treatment of changes in the value of derivatives 
depends on their use as explained below. 

(i) Fair value hedges(a)
Certain derivatives are held to hedge the risk of changes in value of a specific bond or other loan. In these situations, the Group designates the 
liability and related derivative to be part of a fair value hedge relationship. The carrying value of the bond is adjusted by the fair value of the risk being 
hedged, with changes going to the income statement. Gains and losses on the corresponding derivative are also recognised in the income statement. 
The amounts recognised are offset in the income statement to the extent that the hedge is effective. Ineffectiveness may occur if the critical terms do 
not exactly match, or if there is a value adjustment resulting from a change in credit risk (in either the Group or the counter-party to the derivative) that 
is not matched by the hedged item. When the relationship no longer meets the criteria for hedge accounting, the fair value hedge adjustment made 
to the bond is amortised to the income statement using the effective interest method.

(ii) Cash flow hedges(a)
Derivatives are also held to hedge the uncertainty in timing or amount of future forecast cash flows. Such derivatives are classified as being part of 
cash flow hedge relationships. For an effective hedge, gains and losses from changes in the fair value of derivatives are recognised in equity. Cost of 
hedging, where material and opted for, is recorded in a separate account within equity. Any ineffective elements of the hedge are recognised in the 
income statement. Ineffectiveness may occur if there are changes to the expected timing of the hedged transaction. If the hedged cash flow relates to 
a non-financial asset, the amount accumulated in equity is subsequently included within the carrying value of that asset. For other cash flow hedges, 
amounts deferred in equity are taken to the income statement at the same time as the related cash flow.

When a derivative no longer qualifies for hedge accounting, any cumulative gain or loss remains in equity until the related cash flow occurs. When 
the cash flow takes place, the cumulative gain or loss is taken to the income statement. If the hedged cash flow is no longer expected to occur, the 
cumulative gain or loss is taken to the income statement immediately.

(iii) Net investment hedges(a)
Certain derivatives are designated as hedges of the currency risk on the Group’s investment in foreign subsidiaries. The accounting policy for these 
arrangements is set out in note 1.

(iv) Derivatives for which hedge accounting is not applied
Derivatives not classified as hedges are held in order to hedge certain balance sheet items and commodity exposures. No hedge accounting is 
applied to these derivatives, which are carried at fair value with changes being recognised in the income statement. 

(a) 

 Applying hedge accounting has not led to material ineffectiveness being recognised in the income statement for both 2019 and 2018. Fair value changes on basis 
spread is recorded in a separate account within equity.

The Group is exposed to the following risks that arise from its use of financial instruments, the management of which is described in the following 
sections:
•  liquidity risk (see note 16A);
•  market risk (see note 16B); and
•  credit risk (see note 17B).

The group's risk management policies are established to set appropriate risk limits and controls, and to maintain adherence to these limits. These 
policies are in line with Unilever's risk management framework.

16A. Management of liquidity risk
Liquidity risk is the risk that the Group will face in meeting its obligations associated with its financial liabilities. The Group’s approach to managing 
liquidity is to ensure that it will have sufficient funds to meet its liabilities when due without incurring unacceptable losses. In doing this, management 
considers both normal and stressed conditions. A material and sustained shortfall in our cash flow could undermine the Group’s credit rating, impair 
investor confidence and also restrict the Group’s ability to raise funds.

The Group maintained a cautious funding strategy. This was the result of cash delivery from the business, coupled with the proceeds from bond 
issuances. This cash has been invested conservatively with low risk counter-parties at maturities of less than six months.

Cash flow from operating activities provides the funds to service the financing of financial liabilities on a day-to-day basis. The Group seeks to manage 
its liquidity requirements by maintaining access to global debt markets through short-term and long-term debt programmes. In addition, Unilever has 
committed credit facilities for general corporate use.

On 31 December 2019 Unilever had undrawn revolving 364-day bilateral credit facilities in aggregate of $7,865 million (2018: $7,865 million) with a 364-
day term out. As part of the regular annual process, the intention is that these facilities will again be renewed in 2020.

121

Financial StatementsUnilever Annual Report and Accounts 2019Notes to the Consolidated Financial Statements  
Unilever Group continued

16A. Management of liquidity risk continued
The following table shows Unilever’s contractually agreed undiscounted cash flows, including expected interest payments, which are payable under 
financial liabilities at the balance sheet date:

Undiscounted cash flows

Notes

2019
Non-derivative financial liabilities:

Bank loans and overdrafts

Bonds and other loans

Lease liabilities

Other financial liabilities

Trade payables, accruals and other liabilities

Deferred consideration

Derivative financial liabilities:

Interest rate derivatives:

   Derivative contracts – receipts

   Derivative contracts – payments

Foreign exchange derivatives:

   Derivative contracts – receipts

   Derivative contracts – payments

Commodity derivatives:

   Derivative contracts – receipts

   Derivative contracts – payments

Total

2018 (Restated)(a)

Non-derivative financial liabilities:

Bank loans and overdrafts

Bonds and other loans

Lease liabilities

Other financial liabilities

Trade payables, accruals and other liabilities

Deferred consideration

Derivative financial liabilities:

Interest rate derivatives:

   Derivative contracts – receipts

   Derivative contracts – payments

Foreign exchange derivatives:

   Derivative contracts – receipts

   Derivative contracts – payments

Commodity derivatives:

   Derivative contracts – receipts

   Derivative contracts – payments

 € million 

€ million 

€ million 

€ million 

€ million 
Due 

€ million 

€ million 

Due 
within 
1 year

Due 
between 
1 and 
2 years

Due 
between 
2 and 
3 years

Due 
between 
3 and 
4 years

between 
4 and 
5 years

Due 
after 
5 years

Total

€ million 
Net 
carrying 
amount 
as 
shown in 
balance 
sheet

(399)

(9)

(289)

(164)

 – 

 (2)

(863)

(853)

(4,169)

(2,661)

(2,745)

(2,449)

(2,454)

(14,431)

(28,909)

(25,032)

(432)

(125)

(14,166)

(39)

(392)

(302)

–

(93)

(124)

(24)

(13)

(8)

(242)

(31)

(8)

– 

(191)

(720)

(2,279)

(1,919)

(26)

(14)

(64) 

– 

(206)

(183)

(42)

(14,336)

(14,336)

– 

(235) 

(208)

(19,330)

(3,279)

(3,381)

(2,894)

(2,749)

(15,195)

(46,828)

(42,531)

776

(756)

164

(141)

805

(797)

37

(17)

478

(473)

957

3,217

(949)

(3,133)

8,783

(8,952)

 – 

(4)

(153)

– 

–

 – 

– 

23

–

– 

– 

– 

8

– 

– 

– 

– 

20

– 

– 

– 

–

5

– 

– 

–

–

8

8,783

(8,952)

– 

(4)

(89)

(154)

(168)

(4)

(326)

(19,483)

(3,256)

(3,373)

(2,874)

(2,744)

(15,187)

(46,917)

(42,857)

(529)

(12)

(1)

(278)

 – 

 –

(820)

(814)

(2,888)

(2,748)

(2,572)

(2,646)

(2,387)

(14,090)

(27,331)

(23,391)

(441)

(149)

(13,945)

(14)

(391)

(1)

(140)

(79)

(305)

(255)

(212)

(806)

(2,410)

(1,981)

–

(10)

(70)

 –

(5)

(6)

–

(4)

– 

– 

(14)

(45)

(150)

(150)

(14,118)

(14,118)

(214)

(187)

(17,966)

(3,371)

(2,958)

(3,190)

(2,603)

(14,955)

(45,043)

(40,641)

67

(23)

760

(756)

163

(138)

788

(797)

37

(17)

1,406

3,221

(1,423)

(3,154)

17,108

(17,317)

 – 

(74)

(239)

– 

–

 – 

– 

4

–

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

–

– 

– 

–

–

25

(9)

20

(17)

17,108

(17,317)

– 

(74)

(216)

(276)

(192)

(74)

(542)

Total

(18,205)

(3,367)

(2,933)

(3,199)

(2,583)

(14,972)

(45,259)

(41,183)

(a) 

 Restated following adoption of IFRS 16. See note 1 and note 24 for further details.

The Group has sublet a small proportion of leased properties. Related future minimum sublease payments are €21 million (2018: €18 million).

122

Unilever Annual Report and Accounts 2019 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
16A. Management of liquidity risk continued
The following table shows cash flows for which cash flow hedge accounting is applied. The derivatives in the cash flow hedge relationships are expected 
to have an impact on profit and loss in the same periods as the cash flows occur.

2019
Foreign exchange cash inflows

Foreign exchange cash outflows

Interest rate swaps cash inflows

Interest rate swaps cash outflows

Commodity contracts cash inflows

Commodity contracts cash outflows

2018

Foreign exchange cash inflows

Foreign exchange cash outflows

Interest rate swaps cash inflows

Interest rate swaps cash outflows

Commodity contracts cash flows

(a)  See note 16C.

 2,254

(2,259)

 811

(756)

31

(4)

 3,426 

 (3,435)

 103 

 (23)

(74)

 € million 
Due 
within 
1 year

€ million 
Due 
between 
1 and 
2 years

€ million 
Due 
between 
2 and 
3 years

€ million 
Due 
between 
3 and 
4 years

€ million 
Due 
between 
4 and 
5 years

€ million 

€ million 

Due 
after 
5 years

–   

 –   

 957

(949)

–   

 –   

–   

 –   

Total

 2,254

(2,259)

 4,406

(4,136)

31

(4)

 3,426 

 (3,435)

€ million 
Net carrying 
amount of 
related 
derivatives(a)

–

 –

–

(29)

31

(4)

–

 14 

–

 (199)

(74)

–   

–   

 –   

–   

 442

(347)

 1,182

(1,147)

–   

–   

–   

–   

–   

–   

 –   

–   

–   

–   

 536

(464)

–   

–   

–   

–   

–   

–   

 478

(473)

–   

–   

–   

–   

 795 

 (756)

–   

 433 

 (347)

–   

 1,158 

 (1,147)

 525 

 1,406 

 4,420 

 (464)

 (1,423)

 (4,160)

–   

–   

 –   

(74)

16B. Management of market risk
Unilever’s size and operations result in it being exposed to the following market risks that arise from its use of financial instruments:
•  commodity price risk;
•  currency risk; and
interest rate risk.
• 

The above risks may affect the Group’s income and expenses, or the value of its financial instruments. The objective of the Group’s management of 
market risk is to maintain this risk within acceptable parameters, while optimising returns. Generally, the Group applies hedge accounting to manage 
the volatility in profit and loss arising from market risk.

Where the Group uses hedge accounting to mitigate the above risks, it is normally implemented centrally by either the Treasury or Commodity 
Risk Management teams, in line with their respective frameworks and strategies. Hedge effectiveness is determined at the inception of the hedge 
relationship, and through periodic prospective effectiveness assessments to ensure that an economic relationship continues to exist between the 
hedged item and hedging instrument. The Group generally enters into hedge relationships where the critical terms of the hedging instrument match 
exactly with the hedged item, meaning that the economic relationship between the hedged item and hedging instrument is evident, so only a 
qualitative assessment is performed. When a qualitative assessment is not considered sufficient, for example when the critical terms of the hedging 
instrument do not match exactly with the hedged item, a quantitative assessment of hedge effectiveness will also be performed. The hedge ratio is set 
on inception for all hedge relationships and is dependent on the alignment of the critical terms of the hedging instrument to the hedged item (in most 
instances these are matched, so the hedge ratio is 1:1).

The Group’s exposure to, and management of, these risks is explained below. It often includes derivative financial instruments, the uses of which are 
described in note 16C.

Potential impact of risk

(i) Commodity price risk

The Group is exposed to the risk of changes in 
commodity prices in relation to its purchase of 
certain raw materials. 

At 31 December 2019, the Group had hedged its 
exposure to future commodity purchases with 
commodity derivatives valued at €439 million 
(2018: €580 million).

Hedges of future commodity purchases resulted 
in cumulative losses of €52 million (2018: losses 
of €25 million ) being reclassified to the income 
statement and losses of €28 million (2018: losses 
of €24 million) being recognised as a basis 
adjustment to inventory purchased. 

Management policy and  
hedging strategy

Sensitivity to the risk

A 10% increase in commodity prices as at  
31 December 2019 would have led to a €56 
million gain on the commodity derivatives in the 
cash flow hedge reserve (2018: €51 million gain 
in the cash flow hedge reserve). 

A decrease of 10% in commodity prices on a full-
year basis would have the equal but opposite 
effect.

The Group uses commodity forwards, futures, 
swaps and option contracts to hedge against 
this risk. All commodity forward contracts hedge 
future purchases of raw materials and the 
contracts are settled either in cash or by physical 
delivery. 

The Group also hedges risk, components of 
commodities where it is not possible to hedge the 
commodity in full. This is done with reference to 
the contract to purchase the hedged commodity.

Commodity derivatives are generally designated 
as hedging instruments in cash flow hedge 
accounting relations. All commodity derivative 
contracts are done in line with approvals from the 
Global Commodity Executive which is chaired by 
the Unilever Chief Supply Chain Officer (CSCO) or 
the Global Commodity Operating Team which is 
chaired by the Chief Procurement Officer.

123

Financial StatementsUnilever Annual Report and Accounts 2019 
 
 
 
Notes to the Consolidated Financial Statements  
Unilever Group continued

16B. Management of market risk continued

Management policy and  
hedging strategy

Sensitivity to the risk

Potential impact of risk

(ii) Currency risk

Currency risk on sales, purchases and 
borrowings

Because of Unilever’s global reach, it is subject to the 
risk that changes in foreign currency values impact 
the Group’s sales, purchases and borrowings. 

The Group manages the foreign currency risk 
by hedging forecasted sales and purchase 
transactions that are expected to occur within 
a maximum 12-month period through layered 
hedging.  

At 31 December 2019, the exposure to the Group 
from companies holding financial assets and 
liabilities other than in their functional currency 
amounted to €317 million (2018 restated for IFRS 
16: €298 million).

The Group manages currency exposures within 
prescribed limits, mainly through the use of 
forward foreign currency exchange contracts. 

Operating companies manage foreign exchange 
exposures within prescribed limits. 

The aim of the Group’s approach to management 
of currency risk is to leave the Group with no 
material residual risk. This aim has been achieved 
in all years presented.

Currency risk on the Group’s net 
investments

The Group is also subject to currency risk in 
relation to the translation of the net investments 
of its foreign operations into euros for inclusion 
in its consolidated financial statements.

Unilever aims to minimise this currency risk 
on the Group's net investment exposure by 
borrowing in local currency in the operating 
companies themselves. In some locations, 
however, the Group’s ability to do this is inhibited 
by local regulations, lack of local liquidity or by 
local market conditions. 

These net investments include Group financial 
loans, which are monetary items that form part 
of our net investment in foreign operations, 
of €7.6 billion (2018: €7.5 billion), of which €3.5 
billion (2018: €3.3 billion) is denominated in 
GBP. In accordance with IAS 21, the exchange 
differences on these financial loans are booked 
through reserves. 

Part of the currency exposure on the Group’s 
investments is also managed using US$ and 
Swiss franc net investment hedges with a 
nominal value of €4.0 billion (2018: €4.4 billion) 
for US$ and nil (2018: €(1.3) billion) for Swiss 
francs. 

At 31 December 2019, the net exposure of the 
net investments in foreign currencies amounts to 
€22.0 billion (2018: €14.5 billion).

Where the residual risk from these countries 
exceeds prescribed limits, Treasury may decide 
on a case-by-case basis to actively hedge the 
exposure. This is done either through additional 
borrowings in the related currency, or through 
the use of forward foreign exchange contracts.

Where local currency borrowings, or forward 
contracts, are used to hedge the currency risk in 
relation to the Group’s net investment in foreign 
subsidiaries, these relationships are designated 
as net investment hedges for accounting 
purposes.

Exchange risks related to the principal amounts 
of the US$ and Swiss franc denominated debt 
either form part of hedging relationships 
themselves, or are hedged through forward 
contracts.

124

As an estimation of the approximate impact 
of the residual risk, with respect to financial 
instruments, the Group has calculated the 
impact of a 10% change in exchange rates.

Impact on income statement

A 10% strengthening of the foreign currencies 
against the respective functional currencies 
of group companies would have led to 
approximately an additional €32 million gain in 
the income statement (2018 restated for IFRS 16: 
€30 million gain). 

A 10% weakening of the foreign currencies 
against the respctive functional currencies of 
group companies would have led to an equal 
but opposite effect.

As at year end, the Group had the below notional 
amount of currency derivatives outstanding to 
which cash flow hedge accounting is applied:

Currency
EUR*

GBP

USD

SEK

CAD

PLN

Others

Total

2019

(743)

(325)

640

(94)

(108)

(67)

(192)

(889)

2018

(1,002)

(548)

538

(136)

(126)

(104)

(555)

(1,933)

*Euro exposure relates to group companies 
having non - euro functional currencies.

Impact on equity – trade-related cash 
flow hedges 

A 10% strengthening of foreign currencies 
against the respective functional currencies  
of group companies hedging future trade 
cash flows and applying cash flow hedge 
accounting, would have led to €89 million loss  
(2018: €193 million loss). 

A 10% weakening of the same  would have led 
to an equal but opposite effect.

Impact on equity – net investment hedges

A 10% strengthening of the euro against other 
currencies would have led to a €396 million 
(2018: €312 million) loss on the net investment 
hedges used to manage the currency exposure 
on the Group's investments. 

A 10% weakening of the euro against other 
currencies would have led to an equal but 
opposite effect.

Impact on equity – net investments in 
group companies

A 10% strengthening of the euro against all 
other currencies would have led to a €2,203 
million negative retranslation effect (2018: 
€1,455 million negative retranslation effect). 

A 10% weakening of the euro against those 
currencies would have led to an equal but 
opposite effect. In line with accepted hedge 
accounting treatment and our accounting 
policy for financial loans, the retranslation 
differences would be recognised in equity.

Unilever Annual Report and Accounts 2019Management policy and  
hedging strategy

Sensitivity to the risk

Unilever’s interest rate management approach 
aims for an optimal balance between fixed and 
floating-rate interest rate exposures on expected 
net debt. The objective of this approach is to 
minimise annual interest costs after tax.

 This is achieved either by issuing fixed or 
floating-rate long-term debt, or by modifying 
interest rate exposure through the use of interest 
rate swaps.

The majortiy of the Group's existing interest rate 
derivatives are designated as cash flow hedges 
and are expected to be effective. The fair value 
movement of these derivatives is recognised in 
the income statement, along with any changes 
in the relevant fair value of the underlying 
hedged asset or liability.  

Impact on income statement

Assuming that all other variables remain 
constant, a 1.0 percentage point increase in 
floating interest rates on a full-year basis as 
at 31 December 2019 would have led to an 
additional €37 million of finance cost (2018: €33 
million additional finance costs). 

A 1.0 percentage point decrease in floating 
interest rates on a full-year basis would have an 
equal but opposite effect.

Impact on equity – cash flow hedges

Assuming that all other variables remain 
constant, a 1.0 percentage point increase 
in interest rates on a full-year basis as at 31 
December 2019 would have led to an additional 
€8 million credit in equity from derivatives in cash 
flow hedge relationships (2018: €17 million credit). 

A 1.0 percentage point decrease in interest 
rates on a full-year basis would have led to 
an additional €8 million debit in equity from 
derivatives in cash flow hedge relationships 
(2018: €19 million debit).

Potential impact of risk

(iii) Interest rate risk(a)

The Group is exposed to market interest rate 
fluctuations on its floating rate debt. Increases 
in benchmark interest rates could increase 
the interest cost of our floating-rate debt and 
increase the cost of future borrowings. The 
Group’s ability to manage interest costs also has 
an impact on reported results.

The Group does not have any material floating 
interest bearing financial assets or any 
significant long-term fixed interest bearing 
financial assets. Consequently the Group's 
interest rate risk arises mainly from financial 
liabilities other than lease liabilities.

Taking into account the impact of interest rate 
swaps, at 31 December 2019, interest rates were 
fixed on approximately 82% of the expected 
financial liabilities (excluding lease liabilities) for 
2020, and 73% for 2021 (88% for 2019 and 77% for 
2020 at 31 December 2018).

As at 31 December 2019, the Group had 
USD  4,500 million (2018: USD 4,500 million) 
of outstanding cross currency interest rate 
swaps (on which cash flow hedge accounting is 
applied). 

For interest management purposes, transactions 
with a maturity shorter than six months from 
inception date are not included as fixed interest 
transactions.

The average interest rate on short-term 
borrowings in 2019 was 2.5% (2018: 0.9%).

(a)  See the weighted average amount of net debt with fixed rate interest shown in the following table.

The following table shows the split in fixed and floating-rate interest exposures, taking into account the impact of interest rate swaps and  
cross-currency swaps:

Current financial liabilities

Non-current financial liabilities

Total financial liabilities

Less: lease liabilities

Financial liabilities (excluding lease liabilities)

Of which:

   Fixed rate (weighted average amount of fixing for the following year)

(a)   Restated following adoption of IFRS 16. See note 1 and note 24 for further details.

€ million 
2019 

€ million 
2018

(Restated)(a)

(4,691)

 (3,613)

(23,566)

 (23,125)

(28,257)

 (26,738)

(1,919)

 (1,981) 

(26,338)

 (24,757) 

(22,618)

(21,469)

125

Financial StatementsUnilever Annual Report and Accounts 2019Notes to the Consolidated Financial Statements  
Unilever Group continued

16C. Derivatives and hedging
The Group does not use derivative financial instruments for speculative purposes. The uses of derivatives and the related values of derivatives are 
summarised in the following table. Derivatives used to hedge:

€ million 

€ million 

Trade 
and other 
receivables

Current 
 Financial  
assets

€ million 
 Non-
Current  
Financial 
assets

€ million 
Trade 
payables 
and other 
liabilities

€ million  

Current  
financial 
liabilities

€ million 
Non- 
current  
financial 
liabilities

€ million 

Total

31 December 2019

Foreign exchange derivatives

   Fair value hedges

   Cash flow hedges

   Hedges of net investments in foreign operations

   Hedge accounting not applied

Cross-currency Interest rate swaps

   Fair value hedges

   Cash flow hedges

   Hedge accounting not applied

Commodity contracts

   Cash flow hedges

   Hedge accounting not applied

31 December 2018

Foreign exchange derivatives 

   Fair value hedges

   Cash flow hedges

   Hedges of net investments in foreign operations

   Hedge accounting not applied

Cross-currency Interest rate swaps

   Fair value hedges

   Cash flow hedges

   Hedge accounting not applied

Commodity contracts

   Cash flow hedges

   Hedge accounting not applied

–   

38 

–   

 5 

–   

–   

–   

31   

–     

 74

–   

–   

 30(a)

(10)(a) 

–   

–   

–   

–   

 20

                 Total assets      

 –   

 39 

–

 42 

–

–

–

–

 1 

 82 

–   

–

 58(a) 

 67(a) 

–

 69 

–

–

–

 194 

–

–

–

–

–

114

–

–

–

114

208

–

–

–

–

–

–

–

–

–

–

–   

 (38)

–   

 (14)

–   

–   

–   

 (4)

–   

(56)

–   

–   

 (14)(a) 

 (102)(a) 

–   

–   

–   

–   

–   

–   

–   

–   

–   

–   

 (143)

 (11)

–   

–   

(116)

(154)

Total liabilities                     (326)

–   

 (25)

–   

 (41)

–

–

–

 (74)

–

 (140)

 –  

–

 (21)(a) 

 (105)(a) 

–

–

–

–

–

 –   

–

–

–

–

 (268)

 (8)

–

–

 (126)

 (276)

Total assets                    276

Total liabilities                    (542)

–   

– 

 16 

 (121)

–     

 (29)

 (11)

 27

–    

(118)

 (118)

 –   

 14 

 37 

 (37)

–

 (199)

 (8)

 (74)

 1

 (266)

 (266)

(a) 

 Swaps that hedge the currency risk on intra-group loans and offset ‘Hedges of net investments in foreign operations’ are included within ‘Hedge accounting not 
applied'. See below for further details.

126

Unilever Annual Report and Accounts 2019 
 
 
 
 
 
 
Master netting or similar agreements

A number of legal entities within our Group enter into derivative transactions under International Swap and Derivatives Association (ISDA) master netting 
agreements. In general, under such agreements the amounts owed by each counter-party on a single day in respect of all transactions outstanding in 
the same currency are aggregated into a single net amount that is payable by one party to the other. In certain circumstances, such as when a credit 
event such as a default occurs, all outstanding transactions under the agreement are terminated, the termination value is assessed and only a single 
net amount is payable in settlement of all transactions.

The ISDA agreements do not meet the criteria for offsetting the positive and negative values in the consolidated balance sheet. This is because the Group 
does not have any currently legally enforceable right to offset recognised amounts, between various Group and bank affiliates, because the right to 
offset is enforceable only on the occurrence of future credit events such as a default.

The column ‘Related amounts not set off in the balance sheet – Financial instruments’ shows the netting impact of our ISDA agreements, assuming the 
agreements are respected in the relevant jurisdiction. 

(i) Financial assets

The following financial assets are subject to offsetting, enforceable master netting arrangements and similar agreements.

Related amounts not set 
off in the balance sheet

€ million 

Gross amounts of 
recognised 
financial assets

€ million 
Gross amounts  
of recognised 
financial assets  
set  off in the 
balance sheet

€ million 

€ million 

€ million 

€ million 

Net amounts of 
financial assets 
presented in the 
balance sheet

Financial 
instruments

Cash collateral 
received

Net amount

 253 

 339 

(45)

 (63)

 208

 276 

(130)

 (164)

(24)

 (10)

54

 102 

As at 31 December 2019

Derivative financial assets

As at 31 December 2018

Derivative financial assets

(Ii) Financial liabilities

The following financial liabilities are subject to offsetting, enforceable master netting arrangements and similar agreements.

As at 31 December 2019

Derivative financial liabilities

As at 31 December 2018

Derivative financial liabilities

€ million 

Gross amounts of 
recognised 
financial liabilities

€ million 
Gross amounts  
of recognised 
financial liabilities 
set off in the 
balance sheet

€ million 

€ million 

€ million 

€ million 

Net amounts of 
financial liabilities 
presented in the 
balance sheet

Financial 
instruments

Cash collateral 
received

Net amount

(371)

 (605)

 45

 63 

(326)

 (542)

130

 164 

–

–

(196)

 (378)

Related amounts not set 
off in the balance sheet

127

Financial StatementsUnilever Annual Report and Accounts 2019 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements  
Unilever Group continued

17. Investment and return

Cash and cash equivalents
Cash and cash equivalents in the balance sheet include deposits, investments in money market funds and highly liquid investments. To be classified 
as cash and cash equivalents, an asset must:
•  be readily convertible into cash; 
•  have an insignificant risk of changes in value; and
•  have a maturity period of typically three months or less at acquisition.

Cash and cash equivalents in the cash flow statement also include bank overdrafts and are recorded at amortised cost.

Other financial assets
The Group classifies its financial assets into the following measurement categories: 
•  those to be measured subsequently at fair value (either through other comprehensive income, or through profit or loss), and
•  those to be measured at amortised cost.

This classification depends on our business model for managing the financial asset and the contractual terms of the cash flows. 

At initial recognition, the Group measures a financial asset at its fair value plus, in the case of a financial asset not at fair value through profit or 
loss, transaction costs that are directly attributable to the acquisition of the financial asset. Transaction costs of financial assets carried at fair value 
through profit or loss are expensed in profit or loss.

All financial assets are either debt instruments or equity instruments. Debt instruments are those that provide the Group with a contractual right to 
receive cash or another asset. Equity instruments are those where the Group has no contractual right to receive cash or another asset.

Debt instruments

The subsequent measurement of debt instruments depends on the Groups business model for managing the asset and the cash flow characteristics 
of the asset. There are three measurement categories that debt instruments are classified as: 
•  financial assets at amortised cost;
•  financial assets at fair value through other comprehensive income; or
•  financial assets at fair value through profit or loss. 

(i) Amortised cost

Assets measured at amortised cost are those which are held to collect contractual cash flows on the repayment of principal or interest (SPPI). A gain or 
loss on a debt investment recognised at amortised cost on de-recognition or impairment is recognised in profit or loss. Interest income is recognised 
within finance income using the effective interest rate method.

(ii) Fair value through other comprehensive income 

Assets that are held at fair value through other comprehensive income are those that are held to collect contractual cash flows on the repayment of 
principal and interest and which are held to recognise a capital gain through the sale of the asset. Movements in the carrying amount are recognised 
in other comprehensive income except for the recognition of impairment, interest income and foreign exchange gains or losses which are recognised 
in profit or loss. On de-recognition, the cumulative gain or loss recognised in other comprehensive income is reclassified from equity to profit or loss. 
Interest income is included in finance income using the effective interest rate method.

(iii) Fair value through profit or loss

Assets that do not meet the criteria for either amortised cost or fair value through other comprehensive income are measured as fair value through 
profit or loss. Related transaction costs are expensed as incurred. Unless they form part of a hedging relationship, these assets are held at fair value, 
with changes being recognised in the income statement. Interest income from these assets is included within finance income.

Equity instruments

The Group subsequently measures all equity instruments at fair value. Where the Group has elected to present fair value gains and losses on equity 
investments in other comprehensive income, there is no subsequent reclassification of fair value gains or losses to profit or loss. Dividends from these 
investments continue to be recognised in profit or loss.

Impairment of financial assets
Financial instruments classified as amortised cost and debt instruments classified as fair value through other comprehensive income are assessed for 
impairment. The Group assesses the probability of default of an asset at initial recognition and then whether there has been a significant increase in 
credit risk on an ongoing basis. 

To assess whether there is a significant increase in credit risk the Group compares the risk of a default occurring on the asset as at the reporting 
date with the risk of default as at the date of initial recognition. It considers available reasonable and supportive forwarding-looking information. 
Macroeconomic information (such as market interest rates or growth rates) is also considered.

Financial assets are written off when there is no reasonable expectation of recovery, such as a debtor failing to engage in a repayment plan with the 
company. Impairment losses on assets classified as amortised cost are recognised in profit or loss. When a later event causes the impairment losses 
to decrease, the reduction in impairment loss is also recognised in profit or loss. Permanent impairment losses on debt instruments classified as fair 
value through other comprehensive income are recognised in profit or loss.

128

Unilever Annual Report and Accounts 201917. Investment and return continued

17A. Financial assets
The Group’s Treasury function aims to protect the Group’s financial investments, while maximising returns. The fair value of financial assets is the same 
as the carrying amount for 2019 and 2018. The Group’s cash resources and other financial assets are shown below.

Financial assets(a)

Cash and cash equivalents

   Cash at bank and in hand

   Short-term deposits with maturity of less than three months

   Other cash equivalents

Other financial assets

   Financial assets at amortised costb)

   Financial assets at fair value through other comprehensive income(c)

   Financial assets at fair value through profit or loss:

      Derivatives 

      Other(d)

Total

€ million 

Current 
2019

€ million 
Non-
current 
2019

€ million 

€ million 

Total 
2019

Current 
2018

€ million 
Non-
current 
2018

€ million 

Total 
2018

2,457

1,693 

35

4,185

578

– 

20

309

907

5,092

– 

 –  

–  

 –   

2,457

1,693

35

 2,174 

 1,024 

 32 

4,185

 3,230 

220

266

114

274

874

874

798

266

134

583

1,781

5,966

 382 

 154 

194

 144 

 874 

 4,104 

 –  

 –  

–  

 –   

 247 

 175 

 – 

 220 

 642 

 642 

 2,174 

 1,024 

 32 

 3,230 

 629 

 329 

194

 364 

 1,516 

 4,746 

(a) 

(b) 

(c) 

(d) 

 For the purposes of this note and note 15C, financial assets and liabilities exclude trade and other current receivables and trade payables and other liabilities which are 
covered in notes 13 and 14 respectively.
 Current financial assets at amortised cost include short-term deposits with banks with maturities longer than three months and loans to joint venture entities. Non-
current financial assets at amortised cost include judicial deposit of €136 million (2018: €128 million) and investments in bonds of €56 million (2018: €93 million).   
 Included within non-current financial assets at fair value through other comprehensive income are equity investments of  €244 million (2018: €148 million). These 
investments are not held by Unilever for trading purposes and hence the Group has opted to recognise fair value movements through other comprehensive income. The 
fair value movement in 2019 of these equity investments was €31 million (2018: €(9) million).
 Current Other Financial assets at fair value through profit or loss include A- or higher rated money and capital market instruments. Included within non-current financial 
assets at fair value through profit or loss are assets in a trust to fund benefit obligations in the US (see also note 4B) of €54 million (2018: €59 million) and investments in 
a number of companies and financial institutions in North America, North Asia, South Asia and Europe.

There were no significant changes on account of change in business model in classification of financial assets since 31 December 2018.

There are no financial assets that are designated at fair value through profit or loss, which would otherwise have been measured at fair value through 
other comprehensive income.

Cash and cash equivalents reconciliation to the cash flow statement

Cash and cash equivalents per balance sheet

Less: bank overdrafts

Cash and cash equivalents per cash flow statement

€ million
 2019

€ million
2018

4,185

(69)

4,116

3,230

(140)

3,090

Approximately €1 billion (or 24%) of the Group’s cash and cash equivalents are held in the parent and central finance companies, for maximum flexibility. 
These companies provide loans to our subsidiaries that are also funded through retained earnings and third party borrowings. We maintain access to 
global debt markets through an infrastructure of short and long-term debt programmes. We make use of plain vanilla derivatives, such as interest rate 
swaps and foreign exchange contracts, to help mitigate risks. More detail is provided in notes 16, 16A, 16B and 16C on pages 121 to 127.

The remaining €3.2 billion (76%) of the Group’s cash and cash equivalents are held in foreign subsidiaries which repatriate distributable reserves on a 
regular basis. For most countries, this is done through dividends which are in some cases subject to withholding or distribution tax. This balance includes 
€146 million (2018: €154 million, 2017: €206 million) of cash that is held in a few countries where we face cross-border foreign exchange controls and/or 
other legal restrictions that inhibit our ability to make these balances available for general use by the wider business. The cash will generally be invested 
or held in the relevant country and, given the other capital resources available to the Group, does not significantly affect the ability of the Group to meet 
its cash obligations. 

129

Financial StatementsUnilever Annual Report and Accounts 2019 
 
 
 
        
Notes to the Consolidated Financial Statements  
Unilever Group continued

17. Investment and return continued

17B. Credit risk
Credit risk is the risk of financial loss to the Group if a customer or counter-party fails to meet its contractual obligations. Additional information in 
relation to credit risk on trade receivables is given in note 13. These risks are generally managed by local controllers. Credit risk related to the use of 
treasury instruments, including those held at amortised cost and at fair value through other comprehensive income, is managed on a Group basis. This 
risk arises from transactions with financial institutions involving cash and cash equivalents, deposits and derivative financial instruments. The maximum 
exposure to credit risk at the reporting date is the carrying value of each class of financial assets. To reduce this risk, Unilever has concentrated its main 
activities with a limited number of counter-parties which have secure credit ratings. Individual risk limits are set for each counter-party based on financial 
position, credit rating and past experience. Credit limits and concentration of exposures are actively monitored by the Group’s treasury department. 
Netting agreements are also put in place with Unilever’s principal counter-parties. In the case of a default, these arrangements would allow Unilever to 
net assets and liabilities across transactions with that counter-party. To further reduce the Group’s credit exposures on derivative financial instruments, 
Unilever has collateral agreements with Unilever’s principal counter-parties in relation to derivative financial instruments. Under these arrangements, 
counter-parties are required to deposit securities and/or cash as a collateral for their obligations in respect of derivative financial instruments. At 31 
December 2019 the collateral held by Unilever under such arrangements amounted to €24 million (2018: €10 million), of which €24 million (2018: €10 
million) was in cash, and €Nil million (2018: €Nil million) was in the form of bond securities. The non-cash collateral has not been recognised as an asset 
in the Group’s balance sheet.

Further details in relation to the Group’s exposure to credit risk are shown in note 13 and note 16A.

18. Financial instruments fair value risk
The Group is exposed to the risks of changes in fair value of its financial assets and liabilities. The following table summarises the fair values and carrying 
amounts of financial instruments. 

Fair values of financial assets and financial liabilities

Financial assets

Cash and cash equivalents

Financial assets at amortised cost 

Financial assets at fair value through other comprehensive income

Financial assets at fair value through profit or loss:

   Derivatives

   Other 

Financial liabilities

Bank loans and overdrafts

Bonds and other loans

Lease liabilities

Derivatives

Other financial liabilities

€ million

€ million

 Fair value 
2019 

Fair value 
2018 
(Restated)(a)

€ million
 Carrying 
amount 
2019 

€ million
Carrying 
amount  
2018 
(Restated)(a)

4,185

798

266

134

583

5,966

3,230

629

329

194

364

4,746

4,185

798

266

134

583

5,966

3,230

629

329

194

364

4,746

(853)

 (816)

(853)

 (814)

(26,525)

 (23,691)

(25,032)

 (23,391)

(1,919)

 (1,981)

(1,919)

 (1,981)

(270)

(183)

 (402)

 (150)

(270)

(183)

 (402)

 (150)

(29,750)

 (27,040)

(28,257)

 (26,738)

(a)   Restated following adoption of IFRS 16. See note 1 and note 24 for further details.

The fair value of trade receivables and payables is considered to be equal to the carrying amount of these items due to their short-term nature.

The instruments that have a fair value that is different from the carrying amount are classified as Level 2 for both 2018 and 2019.

Fair value hierarchy

The fair values shown in notes 15C and 17A have been classified into three categories depending on the inputs used in the valuation technique. The 
categories used are as follows:
•  Level 1: quoted prices for identical instruments;
•  Level 2: directly or indirectly observable market inputs, other than Level 1 inputs; and
•  Level 3: inputs which are not based on observable market data.

130

Unilever Annual Report and Accounts 2019 
18. Financial instruments fair value risk continued
For assets and liabilities which are carried at fair value, the classification of fair value calculations by category is summarised below:

 € million 

€ million 

€ million 

€ million 

€ million 

€ million 

Notes

Level 1 
2019

Level 1 
2018

Level 2 
2019

Level 2 
2018

Level 3 
2019

Level 3 
2018

€ million 
Total fair  
value  
2019

€ million 
Total fair  
value  
2018

Assets at fair value

Financial assets at fair value through other

   comprehensive income

Financial assets at fair value through profit

   or loss:

      Derivatives(a)

      Other

Liabilities at fair value

   Derivatives(b)
   Contingent consideration

17A

16C

17A

16C

14

7

–

311

–

–

160

4

5

255

164

266

329

–

145

208

–

276

–

–

272

–

219

208

583

276

364

–

–

(326)

(542)

–

–

–

–

(154)

(142)

(326)

(154)

(542)

(142)

(a)   Includes €74 million (2018: €82 million) derivatives, reported within trade receivables, that hedge trading activities.
(b)   Includes €(56) million (2018: €(140) million) derivatives, reported within trade payables, that hedge trading activities.

There were no significant changes in classification of fair value of financial assets and financial liabilities since 31 December 2018. There were also no 
significant movements between the fair value levels since 31 December 2018. 

The impact in 2019 income statement due to level 3 instruments is a loss of €9 million (2018: gain of €272 million).

Reconciliation of Level 3 fair value measurements of financial assets and financial liabilities is given below:

Reconciliation of movements in Level 3 valuations

1 January

Gains and losses recognised in income statement

Gains and losses recognised in other comprehensive income

Purchases and new issues

Sales and settlements

31 December

€ million
 2019

€ million
2018

241

(9)

43

83

15

373

(101)

272

(9)

4

75

241

Significant unobservable inputs used in level 3 fair values

The largest asset valued using Level 3 techniques is an executive Life Insurance of €18 million (2018: €17 million). A change in one or more of the inputs to 
reasonably possible alternative assumptions would not change the value significantly.

The gains and losses recognised in 2018 income statement includes a credit from early settlement of contingent consideration for Blueair.

Calculation of fair values

The fair values of the financial assets and liabilities are defined as the price that would be received to sell an asset or paid to transfer a liability in an 
orderly transaction between market participants at the measurement date. Methods and assumptions used to estimate the fair values are consistent 
with those used in the year ended 31 December 2018.

Assets and liabilities carried at fair value

•  The fair values of quoted investments falling into Level 1 are based on current bid prices. 
• 

 The fair values of unquoted financial assets at fair value through other comprehensive income and at fair value through profit or loss are based 
on recent trades in liquid markets, observable market rates, discounted cash flow analysis and statistical modelling techniques such as the 
Monte Carlo simulation. If all significant inputs required to fair value an instrument are observable, the instrument is included in Level 2. If one or 
more of the significant inputs is not based on observable market data, the instrument is included in Level 3.
 Derivatives are valued using valuation techniques with market observable inputs. The models incorporate various inputs including the credit 
quality of counter-parties, foreign exchange spot and forward rates, interest rate curves and forward rate curves of the underlying commodities.
 For listed securities where the market is not liquid, and for unlisted securities, valuation techniques are used. These include the use of recent 
arm’s length transactions, reference to other instruments that are substantially the same and discounted cash flow calculations.

• 

• 

131

Financial StatementsUnilever Annual Report and Accounts 2019 
 
 
 
 
 
Notes to the Consolidated Financial Statements  
Unilever Group continued

18. Financial instruments fair value risk continued
Other financial assets and liabilities (fair values for disclosure purposes only)

• 

 Cash and cash equivalents, trade and other current receivables, bank loans and overdrafts, trade payables and other current liabilities have fair 
values that approximate to their carrying amounts due to their short-term nature.

•  The fair values of listed bonds are based on their market value.
• 

 Non-listed bonds, other loans, bank loans and non-current receivables and payables are based on the net present value of the anticipated 
future cash flows associated with these instruments using rates currently available for debt on similar terms, credit risk and remaining 
maturities.

Policies and processes used in relation to the calculation of level 3 fair values

Assets valued using Level 3 valuation techniques are primarily made up of long-term cash receivables and unlisted investments. Valuation techniques 
used are specific to the circumstances involved. Unlisted investments include €403 million (2018: €254 million) of investments within Unilever Ventures 
companies. 

19. Provisions

Provisions are recognised where a legal or constructive obligation exists at the balance sheet date, as a result of a past event, where the amount of 
the obligation can be reliably estimated and where the outflow of economic benefit is probable.

Provisions

Due within one year

Due after one year

Total provisions

Movements during 2019

1 January 2019

Income Statement: 

   Charges

   Releases

Utilisation

Reclassification(a)

Currency translation

31 December 2019

€ million
 2019

€ million
2018

620

664

1,284

624

697

1,321

€ million 

€ million 

Other

530

107

(62)

(54)

28

(12)

537

Total

1,321

552

(157)

(356)

(72)

(4)

1,284

€ million 

€ million 

Restructuring

445

371

(75)

(257)

(18)

4

470

Legal

143

59

(10)

(38)

(7)

2

149

€ million 
Brazil  
indirect taxes

203

15

(10)

(7)

(75)

2

128

(a) 

Includes an amount transferred to impairment provision relating to Brazil indirect tax assets. See note 13.

Restructuring provisions primarily include people costs such as redundancy costs and cost of compensation where manufacturing, distribution, service 
or selling agreements are to be terminated. The group expects these provisions to be substantially utilised within the next few years.

The Group is involved from time to time in legal and arbitration proceedings arising in the ordinary course of business. As previously disclosed, along 
with other consumer products companies and retail customers, Unilever is involved in a number of ongoing investigations by national competition 
authorities. These proceedings and investigations are at various stages and concern a variety of product markets. Where specific issues arise, provisions 
are made to the extent appropriate. Due to the nature of the legal cases, the timing of utilisation of these provisions is uncertain.

Provisions for Brazil indirect taxes are comprised of disputes with Brazilian authorities, in particular relating to tax credits that can be taken for the PIS 
and COFINS indirect taxes. These provisions are separate from the matters listed as contingent liabilities in note 20; Unilever does not have provisions 
and contingent liabilities for the same matters. Due to the nature of disputed indirect taxes the timing of utilisation of these provisions is uncertain.

Other includes provisions for indirect taxes in countries other than Brazil, interest on tax provisions and provisions for various other matters. The timing of 
utilisation of these provisions is uncertain.

132

Unilever Annual Report and Accounts 2019 
 
 
 
20. Commitments and contingent liabilities

Lease commitments are the future cash out flows from the lease contracts which are not recorded in the measurement of lease liabilities. These 
include potential future payments related to leases of low value assets, leases which are less than twelve months, variable leases, extension and 
termination options and leases not yet commenced but which we have committed to.

Contingent liabilities are either possible obligations that will probably not require a transfer of economic benefits, or present obligations that may, but 
probably will not, require a transfer of economic benefits. It is not appropriate to make provisions for contingent liabilities, but there is a chance that 
they will result in an obligation in the future. Assessing the amount of liabilities that are not probable is highly judgemental so contingent liabilities are 
disclosed on the basis of the known maximum exposure.

Commitments 

Lease commitments and other commitments fall due as follows:

Within 1 year

Later than 1 year but not later than 5 years

Later than 5 years

(a)  Restated following adoption of IFRS 16. See note 1 and note 24 for further details.

€ million 
Leases 
2019 

 € million 
Leases 
2018 
(Restated)(a)

 € million 
Other 
commitments 
2019

€ million 
Other 
commitments 
2018

69

111

43

223

65

89

20

174

791

684

23

1,498

1,099

780

31

1,910

Other commitments principally comprise commitments under contract to purchase materials and services. They do not include commitments to 
purchase property, plant and equipment, which are reported in note 10 on pages 111 to 112.

Adoption of IFRS 16 

On adoption of IFRS 16, previously disclosed commitments for fixed lease payments have been recognised on the balance sheet and are now excluded 
from lease commitments. Other lease commitments are included in the table above. All prior year numbers have been restated.

Contingent liabilities 

Contingent liabilities are possible obligations that are not probable. They arise in respect of litigation against group companies, investigations by 
competition, regulatory and fiscal authorities and obligations arising under environmental legislation. In many markets, there is a high degree of 
complexity involved in the local tax regimes. The majority of contingent liabilities are in respect of fiscal matters in Brazil.

Assessing the amount of liabilities that are not probable is highly judgemental. Contingent liabilities are disclosed on the basis of the known maximum 
exposure. In the case of fiscal matters the known maximum exposure is the amount included on a tax assessment. 

A summary of our contingent liabilities is shown in the table below:

Corporate reorganisation – IPI, PIS and COFINS taxes and penalties(a)

Inputs for PIS and COFINS taxes

Goodwill amortisation

Other tax assessments – approximately 600 cases

Total Brazil Tax

Other contingent liabilities

Total contingent liabilities

 € million 
2019

 € million 
2018

2,235

2,032

43

184

959

3,421

789

4,210

52

177

916

3,177

481

3,658

(a) 

 During 2004, and in common with many other businesses operating in Brazil, one of our Brazilian subsidiaries received a notice of infringement from the Federal 
Revenue Service in respect of indirect taxes. The notice alleges that a 2001 reorganisation of our local corporate structure was undertaken without valid business 
purpose. The 2001 reorganisation was comparable with restructurings done by many companies in Brazil. The original dispute was resolved in the courts in the Group’s 
favour. However, in 2013 a new assessment was raised in respect of a similar matter. Additionally, during the course of 2014 and again in 2017, 2018 and 2019 other 
notices of infringement were issued based on the same grounds argued in the previous assessments. The total amount of the tax assessments in respect of this matter 
is €2,235 million (2018: €2,032 million). The judicial process in Brazil is likely to take a number of years to conclude.

The Group believes that the likelihood that the Brazilian tax authorities will ultimately prevail is low, however there can be no guarantee of success in 
court. In each case we believe our position is strong so they have not been provided for and are considered to be contingent liabilities. Due to the fiscal 
environment in Brazil the possibility of further tax assessments related to the same matters cannot be ruled out. We expect that three of our largest 
tax litigation cases, which represent around €1.8 billion of contingent liabilities, will move from the Administrative to the Judicial Courts during 2020 
although the timing is uncertain. When this happens, we will be required to make a judicial deposit or provide a guarantee in respect of the disputed tax, 
interest and penalties. The judicial process in Brazil is likely to take a number of years to conclude.

The contingent liabilities reported for indirect taxes relating to disputes with the Brazilian authorities are separate from the provisions listed in note 19; 
Unilever does not have provision and contingent liabilities for the same matters. 

In 2019, a tax assessment was issued in connection with UK tax audit that commenced in 2015. The total amount of the tax assessment in respect of 
this matter is €141 million and is included in other contingent liabilities. The UK tax authorities are reviewing the allocation of taxable income related to 
intangible assets and centralised services as between Unilever N.V. and Unilever PLC, and whether Unilever N.V. has a permanent establishment in the 
UK. These arrangements have been in place and consistently applied by Unilever for many years and have been previously reviewed and accepted by 
the UK tax authorities. The period of review is for the years from 2011 to 2017, and the €141 million tax assessment is in respect of an alleged Unilever 
N.V. permanent establishment in the UK for 2015. Unilever strongly disagrees with the positions taken by the UK tax authorities and believes that the 
positions as filed in UK tax returns are in accordance with the tax legislation. Given the potential impact of any adjustment on the allocation of taxable 
income between Unilever N.V. and Unilever PLC, with potential consequential effects for Dutch taxable income, we have filed a protective Mutual 
Agreement Procedure with the Dutch and UK authorities.  

Discussions with the UK tax authorities are ongoing and there is recognition that significant further work is required before any further tax assessments 
can be issued and that the issues raised overlap in whole or part and therefore require a sequenced resolution. On the basis of the tax assessment 
issued the maximum exposure could be up to €600 million.

133

Financial StatementsUnilever Annual Report and Accounts 2019Notes to the Consolidated Financial Statements  
Unilever Group continued 

21. Acquisitions and disposals

Business combinations are accounted for using the acquisition accounting method as at the acquisition date, which is the date at which control is 
transferred to the Group. 

Goodwill is measured at the acquisition date as the fair value of consideration transferred, plus non-controlling interests and the fair value of any 
previously held equity interests less the net recognised amount (which is generally fair value) of the identifiable assets and liabilities assumed. 
Goodwill is subject to an annual review for impairment (or more frequently if necessary) in accordance with our accounting policies. Any impairment is 
charged to the income statement as it arises. Detailed information relating to goodwill is provided in note 9 on pages 108 to 110. 

Transaction costs are expensed as incurred, within non-underlying items. 

Changes in ownership that do not result in a change of control are accounted for as equity transactions and therefore do not have any impact on 
goodwill. The difference between consideration and the non-controlling share of net assets acquired is recognised within equity. 

2019
In 2019, the Group completed the business acquisitions and disposals as listed below. In each case 100% of the businesses were acquired unless stated 
otherwise. Total consideration for 2019 acquisitions is €1,167 million (2018: €1,194 million for acquisitions completed during that year). More information 
related to the 2019 acquisitions is provided on page 135 to 136. 

Deal completion date

Acquired/disposed business

28 January 2019

5 February 2019

Acquired the Laundress, a global premium eco-friendly laundry care business in the US. The acquisition expands our 
portfolio into the premium home care market.

Acquired Graze, the leading healthy snacking business in the UK. The acquisition accelerates our presence in the 
healthy snacking and out of home markets. 

1 March 2019

Sold the global Alsa baking and dessert business to Dr. Oetker. 

5 April 2019

21 May 2019

28 June 2019

26 July 2019

Acquired Garancia, a derma-cosmetic business in France. The acquisition strengthens our prestige portfolio in the 
pharmacy channel. 

Acquired Olly Nutrition, a US based vitamins, minerals and supplements business that accelerates our presence and 
competitiveness in the wellness market.

Acquired Fluocaril and Parogencyl oral care businesses in France and Spain. The acquisition complements our existing 
oral care portfolio and strengthens our distribution in the European pharmacy channel. 

Acquired 95% of Tatcha, a leading prestige skin care business in the US. Tatcha is a modern skin care brand with a 
focus on natural ingredients, product experience, premium design and packaging quality.

30 August 2019

Acquired Astrix, a personal and home care business in Bolivia that further strengthens our local market competitiveness. 

1 October 2019

1 October 2019

Acquired 70% of Lenor, a premium skin care business based in Japan. The acquisition expands our portfolio into 
Japanese beauty, premium face and derma care in Japan and China.

Acquired 75% of FruFru, a healthy food business in Romania which accelerates our local presence and 
competitiveness in the healthy food market.

As previously announced, in December 2018 the Group signed an agreement to acquire the health food drinks portfolio of GlaxoSmithKline in India, 
Bangladesh and 20 other predominantly Asian markets primarily to acquire the Horlicks and Boost brands. The deal is now expected to complete during 
the first half of 2020. The consideration is payable via a combination of €642 million cash and shares of Hindustan Unilever Limited. Based on the share 
price of Hindustan Unilever Limited and exchange rates at 31 December 2019, the total consideration for the acquisition was valued at approximately 
€5,086 million.

Effect on consolidated income statement 

The acquisition deals completed in 2019 have contributed €227 million to Group revenue and €5 million to Group operating profit since the relevant 
acquisition dates. 

If the acquisition deals completed in 2019 had all taken place at the beginning of the year, Group revenue would have been €52,165 million and Group 
operating profit would have been €8,724 million. 

134

Unilever Annual Report and Accounts 201921. Acquisitions and disposals continued

2018
In 2018 the Group completed the following business acquisitions and disposals as listed below.  For businesses acquired, the acquisition accounting has 
been finalised and subsequent changes to the provisional numbers published last year were immaterial.  

Deal completion date

Acquired/disposed business

15 January 2018 

Acquired the remaining 2% non-controlling interest of Carver Korea bringing the Group’s ownership to 100%. 

28 February 2018 

Acquired Quala beauty & personal and home care business in Latin America.  

2 July 2018 

2 July 2018 

Sold the global Spreads business (excluding Southern Africa) to KKR. 

Sold the Spreads business in Southern Africa to Remgro plus a cash consideration of €306 million in exchange for 
Remgro’s 25.75% shareholding in Unilever South Africa. 

27 September 2018 

Acquired Adityaa Milk, an ice cream business in India. The acquisition strengthens Unilever front end distribution 
reach in India. 

1 October 2018 

1 November 2018 

Acquired 75% of Equilibra, the Italian personal care and wellbeing business. The acquisition complements Unilever's 
product range through its presence in the ‘natural’ personal care segment. 

Acquired Betty Ice, a leading ice cream business in Romania. The acquisition enriches Unilever's product range 
through local offerings and price tiers. 

3 December 2018 

Acquired Denny Ice, an ice cream business in Bulgaria to strengthen local product knowledge. 

31 December 2018 

Acquired Vegetarian Butcher, a vegetarian meat replacement, foods business in the Netherlands. The acquisition fits 
with Unilever’s strategy to expand its portfolio into plant-based foods responding to the growing trend of vegetarian 
and vegan meals.

Effect on consolidated balance sheet 

Acquisitions 

The following table sets out the effect of the acquisitions in 2019, 2018 and 2017 on the consolidated balance sheet. The fair values currently used for 
opening balances of all acquisitions made in 2019 are provisional, with the exception of the Laundress and Graze whose opening balance sheets were 
finalised within 2019. Balances remain provisional due to missing relevant information about facts and circumstances that existed as of the acquisition 
date and where valuation work is still ongoing. 

Detailed information relating to goodwill is provided in note 9 on pages 108 to 110. The value of goodwill which is expected to be tax deductible is €160 
million. 

Net assets acquired

Non-controlling interest

Goodwill

Total payment for acquisition

Exchange rate gain/(loss) on cash flow hedge

Total consideration

 € million 
2019

 € million 
2018

€ million 
2017

771

(25)

421

1,167

– 

1,167

815

(17)

496

1,294

(100)

1,194

2,423

(50)

2,539

4,912

51

4,963

135

Financial StatementsUnilever Annual Report and Accounts 2019Notes to the Consolidated Financial Statements  
Unilever Group continued

21. Acquisitions and disposals continued
In 2019 the net assets acquired and total payment for acquisitions consist of:

Intangible assets

Other non-current assets

Trade and other receivables

Other current assets

Non-current liabilities

Current liabilities

Net assets acquired 

Non-controlling interest

Goodwill

Exchange rate gain/(loss) on cash flow hedges

Cash consideration

Deferred consideration

Total consideration

 € million 
2019

787

37

58

94

(128)

(77)

771

(25)

421

– 

1,149

18

1,167

No contingent liabilities were acquired in the acquisitions described above.  

Goodwill represents the future value which the Group believes it will obtain through operational synergies and the application of acquired company 
ideas to existing Unilever channels and businesses. 

Disposals 

Total consideration for 2019 disposals is €169 million (2018: €7,590 million for disposals completed during that year). The following table sets out the 
effect of the disposals in 2019, 2018 and 2017 on the consolidated balance sheet. The results of disposed businesses are included in the consolidated 
financial statements up to their date of disposal. 

Goodwill and intangible assets

Other non-current assets

Current assets

Trade creditors and other payables

Net assets sold

(Gain)/loss on recycling of currency retranslation on disposal

Profit/(loss) on sale attributable to Unilever

Consideration

Cash

Cash balances of businesses sold

Non-cash items and deferred consideration

 € million 
2019

 € million 
2018

€ million 
2017

82

19

15

(12)

104

– 

65

169

168

1

– 

169

2,510

666

261

(107)

3,330

(71)

4,331

7,590

7,135

321

134

7,590

71

92

10

(8)

165

66

332

563

560

–

3

563

On 1 March 2019 Unilever sold the global Alsa baking and dessert business to Dr. Oetker for €155 million cash consideration. Goodwill of €27 million was 
allocated from the Foods & Refreshment CGUs. Profit on the disposal was €57 million, recognised as a non-underlying item (see note 3). 

136

Unilever Annual Report and Accounts 201922. Assets and liabilities held for sale

Non-current assets and groups of assets and liabilities which comprise disposal groups are classified as ‘held for sale’ when all of the following criteria 
are met: a decision has been made to sell; the assets are available for sale immediately; the assets are being actively marketed; and a sale has been 
agreed or is expected to be concluded within 12 months of the balance sheet date. 

Immediately prior to classification as held for sale, the assets or groups of assets are remeasured in accordance with the Group’s accounting policies. 
Subsequently, assets and disposal groups classified as held for sale are valued at the lower of book value or fair value less disposal costs. Assets held 
for sale are neither depreciated nor amortised.

Disposal groups held for sale(a) 

   Goodwill and intangibles

   Property, plant and equipment

   Inventories

   Trade and other receivables

   Other

Property, plant and equipment held for sale(b)  

Assets held for sale

Liabilities held for sale

 € million 
2019 
Total

 € million 
2018 
Total

3

13

9

1

3

29

53

82

1

82

19

8

2

4

115

 4 

119

11

(a)     In 2018, disposal groups held for sale consists of assets mainly relating to Alsa baking and dessert business which was disposed during 2019.
(b)  2019 includes manufacturing assets held for sale in various countries.

23. Related party transactions

A related party is a person or entity that is related to the Group. These include both people and entities that have, or are subject to, the influence or 
control of the Group.

The following related party balances existed with associate or joint venture businesses at 31 December:

Related party balances

Trading and other balances due from joint ventures

Trading and other balances due from/(to) associates

 € million 
2019

 € million 
2018

 123 

 – 

121

–

Joint ventures
Sales by Unilever group companies to Unilever FIMA, LDA and Pepsi Lipton joint ventures were €108 million and €60 million in 2019 (2018: €107 million 
and €65 million) respectively. Sales from Unilever FIMA, LDA and from Pepsi Lipton joint ventures to Unilever group companies were €67 million and €46 
million in 2019 (2018: €83 million and €51 million) respectively. Royalties and service fee paid by Unilever FIMA LDA to Unilever group companies were 
€15 million (2018: €16 million). Balances owed by/(to) Unilever FIMA, LDA and Pepsi Lipton joint ventures at 31 December 2019 were €128 million and €(5) 
million (2018: €127 million and €(6) million) respectively.

Associates
Langholm Capital Partners invests in private European companies with above-average longer-term growth prospects. 

Langholm Capital II was launched in 2009. Unilever has invested €64 million in Langholm Capital II, with an outstanding commitment at the end of 2019 
of €11 million (2018: €13 million). During 2019, Unilever received €0 million (2018: €0.3 million) from its investment in Langholm Capital II.

137

Financial StatementsUnilever Annual Report and Accounts 2019Notes to the Consolidated Financial Statements  
Unilever Group continued

24. Restatement impact of IFRS 16
Upon adoption of IFRS 16, the Group has recognised leases on the balance sheet with a right-of-use asset and related lease liability. Refer to note 1 
for a summary of accounting for leases under the new standard. The Group has restated all prior periods for the impact of IFRS 16 in line with the ‘full 
retrospective approach’. The Group has chosen not to recognise short-term leases, which are those less than 12 months, and leases of low-value assets 
on the balance sheet. 

Financial statement impact

The following tables summarise the impact of adopting IFRS 16 on the Group’s consolidated financial statements. Only restated lines have been 
included in the following tables:

(A)  Balance sheet

The Group recognised leased assets on the balance sheet representing the right to use of the underlying assets from the lease contracts. Current and 
non-current lease liabilities were also recognised for the present value of the lease payments due under the lease contracts. Deferred tax adjustments 
are due to temporary timing differences arising from the recognition of leased assets and lease liabilities. Shareholders' equity has been restated 
to reflect the cumulative impact of IFRS 16 on retained earnings and currency translation adjustment as a result of IFRS 16 restatement of foreign 
subsidiaries.

Consolidated balance sheet items

Non-current assets

Property, plant and equipment

Deferred tax assets

Other non-current assets

Total non-current assets

Current assets

Trade and other current receivables

Total current assets

Total assets

Current liabilities

Financial liabilities

Total current liabilities

Non-current liabilities

Financial liabilities

Deferred tax liabilities

Total non-current liabilities

Total liabilities

Equity

Shareholders' equity

Other reserves

Retained profit

Total equity

Total liabilities and equity

€ million 
As at 31 December 2018

€ million 
As at 31 December 2017

As previously 
reported

Adjustments 
for IFRS 16

Restated

As previously 
reported

Adjustments 
for IFRS 16

Restated

10,347

1,117

648

43,975

6,485

15,481

59,456

3,235

19,772

21,650

1,923

27,392

47,164

1,741

35

(118)

1,658

(3)

(3)

1,655

378

378

1,475

(23)

1,452

1,830

12,088

1,152

530

45,633

6,482

15,478

61,111

3,613

20,150

23,125

1,900

28,844

48,994

10,411

1,085

557

43,302

5,222

16,983

60,285

7,968

23,177

16,462

1,913

22,721

45,898

1,859

33

(116)

1,776

(3)

(3)

1,773

410

410

1,577

(25)

1,552

1,962

12,270

1,118

441

45,078

5,219

16,980

62,058

8,378

23,587

18,039

1,888

24,273

47,860

(15,286)

68

(15,218)

(13,633)

46

(13,587)

26,265

11,572

12,292

59,456

(243)

(175)

(175)

1,655

26,022

11,397

12,117

61,111

26,648

13,629

14,387

60,285

(235)

(189)

(189)

1,773

26,413

13,440

14,198

62,058

Only impacted lines and key sub-totals are presented in the table above.

138

Unilever Annual Report and Accounts 201924. Restatement impact of IFRS 16 continued

(B)  Income statement and statement of comprehensive income

Operating profit has been restated to remove operating lease payments previously recognised and to recognise depreciation expense on the leased 
assets that are now recognised on the balance sheet. Interest expense on lease liabilities has been recognised within finance costs. Adjustments to 
taxation are due to the change in profit before taxation. Currency translation gains/losses have also been restated to reflect the foreign exchange 
impact of IFRS 16 on subsidiaries that do not have a euro functional currency.

Consolidated income statement

Operating profit

Finance costs

Profit before taxation

Taxation

Net profit

Attributable to:

Shareholders' equity

Consolidated statement of comprehensive income

€ million 
For the year ended 31 December 2018

€ million 
For the year ended 31 December 2017

As previously 
reported

Adjustments 
for IFRS 16

Restated

As previously 
reported

Adjustments 
for IFRS 16

Restated

12,535

(591)

12,383

(2,575)

9,808

104

(127)

(23)

3

(20)

12,639

(718)

12,360

(2,572)

9,788

8,857

(556)

8,153

(1,667)

6,486

100

(127)

(27)

(3)

(30)

8,957

(683)

8,126

(1,670)

6,456

9,389

(20)

9,369

6,053

(30)

6,023

€ million 
For the year ended 31 December 2018

€ million 
For the year ended 31 December 2017

As previously 
reported

Adjustments 
for IFRS 16

Restated

As previously 
reported

Adjustments 
for IFRS 16

Restated

Net profit

9,808

(20)

9,788

6,486

(30)

6,456

Other comprehensive income
Items that may be reclassified subsequently to profit  
   or loss, net of tax:

   Currency retranslation gains/(losses)

Total comprehensive income

Attributable to:

Non-controlling interests

Shareholders' equity

(861)

8,615

407

8,208

22

2

-

2

(839)

8,617

407

8,210

(983)

6,710

381

6,329

48

18

-

18

(935)

6,728

381

6,347

Only impacted lines and key sub-totals are presented in the tables above.

(C)  Cash flow statement

There is no impact on overall cash flows on the Group from the adoption of IFRS 16. However, cash outflows for lease payments have been reclassified 
from cash flows from operating activities to cash flows used in financing activities.

Consolidated statement of cash flows

Net profit

Taxation

Net finance costs

Operating profit

Depreciation, amortisation and impairment

Eliminiation of (profits)/losses on disposal

Other adjustments

Cash flows from operating activities

Net cash flows from operating activities

Interest paid

Capital element of finance lease rental payments

Capital element of lease payments

Net cash flows (used in)/from financing activities

€ million 
For the year ended 31 December 2018

€ million 
For the year ended 31 December 2017

As previously 
reported

Adjustments 
for IFRS 16

Restated

As previously 
reported

Adjustments 
for IFRS 16

Restated

9,808

2,575

481

12,535

1,747

(4,299)

(266)

9,047

6,753

(477)

(10)

–

(11,548)

(20)

(3)

127

104

469

(14)

6

565

565

(94)

10

(481)

(565)

9,788

2,572

608

12,639

2,216

(4,313)

(260)

9,612

7,318

(571)

–

(481)

6,486

1,667

877

8,857

1,538

(298)

(153)

9,456

7,292

(470)

(14)

–

(12,113)

(1,433)

(30)

3

127

100

487

–

–

587

587

(104)

14

(497)

(587)

6,456

1,670

1,004

8,957

2,025

(298)

(153)

10,043

7,879

(574)

–

(497)

(2,020)

Only impacted lines and key sub-totals are presented in the table above.

139

Financial StatementsUnilever Annual Report and Accounts 2019Notes to the Consolidated Financial Statements  
Unilever Group continued

24. Restatement impact of IFRS 16 continued
(D)  Impact on earnings per share 

Basic and diluted earnings per share have been restated to reflect the restated net profit attributable to shareholders’ equity as per the income 
statement. 

Combined earnings per share

Basic earnings per share

Diluted earnings per share

Underlying earnings per share

Net profit

Non-controlling interests

Net profit attributable to shareholders' equity – used for basic and diluted earnings 
    per share

Post tax impact of non-underlying items

Underlying profit attributable to shareholders' equity – used for underlying  
   earnings per share

 2018

As previously 
reported

 Restated

As previously 
reported

€3.50

€3.48

€2.36

€3.49

€3.48

€2.35

€2.16

€2.15

€2.24

 2017

Restated

€2.15

€2.14

€2.23

 € million 2018

 € million 2017

As previously 
reported

 Restated

As previously 
reported

Restated

9,808

(419)

9,389

    (3,024)

9,788

(419)

9,369

(3,024)

6,486

(433)

6,053

262

6,456

(433)

6,023

262

6,365

6,345

6,315

6,285

(E)  Impact on segment information 

Segment information for the Group’s divisions and geographical areas has been restated. Operating profit, underlying operating profit, operating 
margin and underlying operating margin have been restated to reflect the impact of IFRS 16 adoption on the income statement as follows:

 € million 
Beauty & 
Personal Care

  € million 
Foods & 
Refreshment

 € million 
Home  
Care

  € million 

Total

4,130

35

4,165

4,508

35

4,543

510

176

686

4,103

37

4,140

4,375

37

4,412

488

153

641

7,245

42

7,287

3,534

42

3,576

773

176

949

3,616

41

3,657

3,737

41

3,778

802

257

1,059

1,160

27

1,187

1,317

27

1,344

256

117

373

1,138

22

1,160

1,288

23

1,311

248

77

325

12,535

104

12,639

9,359

104

9,463

1,539

469

2,008

8,857

100

8,957

9,400

100

9,500

1,538

487

2,025

Segment information

2018

Operating profit

   As previously reported

   Adjustments for IFRS 16

   Restated

Underlying operating profit

   As previously reported

   Adjustments for IFRS 16

   Restated

Depreciation and amortisation

   As previously reported

   Adjustments for IFRS 16

   Restated

2017

Operating profit

   As previously reported

   Adjustments for IFRS 16

   Restated

Underlying operating profit

   As previously reported

   Adjustments for IFRS 16

   Restated

Depreciation and amortisation

   As previously reported

   Adjustments for IFRS 16

   Restated

140

Unilever Annual Report and Accounts 2019 
24. Restatement impact of IFRS 16 continued
(E)  Impact on segment information  continued

Regional

2018

Operating profit

   As previously reported

   Adjustments for IFRS 16

   Restated

Underlying operating profit

   As previously reported

   Adjustments for IFRS 16

   Restated

2017

Operating profit

   As previously reported

   Adjustments for IFRS 16

   Restated

Underlying operating profit

   As previously reported

   Adjustments for IFRS 16

   Restated

 € million 
Asia/AMET/RUB

  € million 
The Americas

 € million 
Europe

  € million 
Total

 4,777 

 47 

 4,824 

 4,340 

 47 

 4,387 

 3,802 

 45 

 3,847 

 4,108 

 45 

 4,153 

 3,586 

 35 

 3,621 

 2,694 

 35 

 2,729 

 3,086 

 34 

 3,120 

 3,063 

 34 

 3,097 

 4,172 

 22 

 4,194 

 2,325 

 22 

 2,347 

 1,969 

 21 

 1,990 

 2,229 

 21 

 2,250 

 12,535 

 104 

 12,639 

 9,359 

 104 

 9,463 

 8,857 

 100 

 8,957 

 9,400 

 100 

 9,500 

25. Remuneration of auditors
This note includes all amounts paid to the Group’s auditors, whether in relation to their audit of the Group or otherwise. During the year the Group 
(including its subsidiaries) obtained the following services from the Group auditors and its associates:

Fees payable to the Group’s auditors for the audit of the consolidated and parent 

   company accounts of Unilever N.V. and Unilever PLC(a)

Fees payable to the Group’s auditors for the audit of accounts of subsidiaries of 

   Unilever N.V. and Unilever PLC pursuant to legislation(b)

Total statutory audit fees(c)

Audit-related assurance services

Other taxation advisory services

Services relating to corporate finance transactions

Other assurance services
All other non-audit services

 € million 
2019

 € million 
2018

€ million 
2017

5

12

17

–(d) 

–(d) 

–

-(e) 

–(d) 

6

10

16

–(d) 

–(d) 

–

5(e) 

–(d) 

4

10

14

–(d) 

–(d) 

–

5(e) 

–(d) 

(a)  Of which €1 million was payable to KPMG Accountants N.V. (2018: €1 million; 2017: €1 million) and €4 million was payable to KPMG LLP (2018: €5 million; 2017: €4 million). 
(b) 

 Comprises fees payable to the KPMG network of independent member firms affiliated with KPMG International Cooperative for audit work on statutory financial 
statements and Group reporting returns of subsidiary companies. 
 Amount payable to KPMG in respect of services supplied to associated pension schemes was less than €1 million individually and in aggregate (2018: less than  
€1 million individually and in aggregate; 2017: less than €1 million individually and in aggregate).
 Amounts paid in relation to each type of service are less than €1 million individually and in aggregate (2018: less than €1 million; 2017: €1 million).
 2018 includes €4 million (2017: €5 million) for audits and reviews of carve-out financial statements of the Spreads business and €1 million (2017: €Nil) for assurance  
work on Simplification.

(c) 

(d) 

(e) 

26. Events after the balance sheet date

Where events occurring after the balance sheet date provide evidence of conditions that existed at the end of the reporting period, the impact of these 
events is adjusted within the financial statements. Otherwise, events after the balance sheet date of a material size or nature are disclosed below. 

Dividend
On 30 January 2020 Unilever announced a quarterly dividend with the 2019 fourth quarter results of €0.4104 per NV ordinary share and £0.3472 per PLC 
ordinary share. The total value of the announced dividend is €1,073 million.

141

Financial StatementsUnilever Annual Report and Accounts 2019Notes to the Consolidated Financial Statements  
Unilever Group continued

27. Significant subsidiaries
The following represents the significant subsidiaries of the Group as 31 December 2019, that principally affect the turnover, profit and net assets of the 
Group. The percentage of share capital is shown below represents the aggregate percentage of equity capital directly or indirectly held by NV or PLC in 
the company. The companies are incorporated and principally operated in the countries under which they are shown except where stated otherwise.

Country

Argentina

Australia

Bangladesh

Brazil

Canada

China

China

England and Wales

England and Wales

England and Wales

France

Germany

Germany

India

Indonesia

Italy

Japan

Mexico

Netherlands

Netherlands

Netherlands

Netherlands

Netherlands

Pakistan

Philippines

Russia

Singapore

South Africa

Spain

Switzerland

Switzerland

Switzerland

Thailand

Turkey

Name of company

Unilever de Argentina S.A.

Unilever Australia Limited

Unilever Bangladesh Limited

Unilever Brasil Ltda.

Unilever Canada Inc.

Walls (China) Co. Ltd.

Unilever Services (Hefei) Co Ltd

Unilever UK & CN Holdings Limited

Unilever U.K. Holdings Limited

Unilever UK Limited

Unilever France S.A.S

Unilever Deutschland GmbH

Unilever Deutschland Holding GmbH

Hindustan Unilever Limited

PT Unilever Indonesia, Tbk.

Unilever Italia Mkt Operations S.R.L

Unilever Japan Customer Marketing K.K.

Unilever de Mexico, S. de R.I. de C.V.

Mixhold B.V.

Unilever Finance International B.V.

Unilever Nederland B.V.

Unilever Europe B.V.

UNUS Holding B.V.

Unilever Pakistan Limited

Unilever Philippines, Inc.

OOO Unilever Rus

Unilever Asia Private Limited

Unilever South Africa (Pty) Limited

Unilever Espana S.A.

Unilever ASCC AG

Unilever Finance International AG

Unilever Supply Chain Company AG 

Unilever Thai Trading Limited

Unilever Sanayi ve Ticaret Turk A.S

United Arab Emirates

Unilever General Trading LLC

USA

USA

USA

Vietnam

Conopco, Inc.

Unilever Capital Corporation

Unilever United States, Inc.

Unilever Vietnam International Company Limited

 NV %

64.55

–

–

64.55

64.55

100.00

100.00

–

–

5.61

64.54

64.55

64.55

–

54.86

100.00

 100.00 

64.55

 64.55 

 100.00 

 100.00 

 100.00 

 55.40 

–

64.55

 11.89 

100.00

8.98

 100.00 

 100.00 

100.00

100.00

64.55

64.54

–

55.40

55.40

55.40

100.00

PLC%

35.45

100

60.75

35.45

35.45

–

–

100

100

94.39

35.45

35.45

35.45

67.18

30.13

–

– 

35.45

 35.45 

–   

–   

–   

 44.60 

99.27

35.45

 88.11 

–

91.02

– 

– 

–

–

35.45

35.44

49.00

44.60

44.60

44.60

–

Due to the inclusion of certain partnerships in the consolidated group financial statements of Unilever, para 264(b) of the German trade law grants an 
exemption from the duty to prepare individual statutory financial statements and management reports in accordance with the requirements for limited 
liability companies and to have these audited and published.

See pages 153 to 160 for a complete list of subsidiary undertakings, associates and joint ventures.

142

Unilever Annual Report and Accounts 2019Company Accounts 
Unilever N.V. 

Income statement 
for the year ended 31 December

Turnover

Operating profit/(loss)

Net finance costs

   Finance costs

   Pensions and similar obligations

   Premium paid on buyback of preference shares

Income from shares in group undertakings

Profit/(loss) on disposal of intangible assets

(Impairment)/Reversal of impairment of intangible assets

Profit before taxation 

Taxation

Net profit 

Statement of comprehensive income 
for the year ended 31 December

Net profit

Other comprehensive income

Items that will not be reclassified to profit or loss, net of tax:

   Remeasurement of defined benefit pension plans

Items that may be reclassified to profit or loss, net of tax:

   Other 

Total comprehensive income

Statement of changes in equity

31 December 2017

Profit or loss for the period 

Other comprehensive income net of tax: 

   Remeasurement of defined benefit pension plans net of tax 

   Other

Total comprehensive income 

Dividends on ordinary capital 

Hedging gain/(loss) transferred to non-financial assets

Movements in treasury shares

Share-based payment credit

31 December 2018

Profit or loss for the period 

Other comprehensive income net of tax: 

   Remeasurement of defined benefit pension plans net of tax 

   Other 

Total comprehensive income 

Dividends on ordinary capital 

Cancellation of treasury shares

Movements in treasury shares

Share-based payment credit

31 December 2019

Notes

€ million
 2019

€ million
2018

1

1

22

2

3

4

2,824

2,976

833

(30)

(28)

(2)

–

781

(415)

(31)

(2)

(382)

347

18,111

9

(8)

615

(11)

1,151

19,081

(136)

(135)

1,015

18,946

€ million
 2019

€ million
2018

1,015

18,946

(6)

(3)

3

(22)

1,012

18,921

€ million  

€ million 

€ million  

€ million  

Legal  
reserves 

Other  
reserves 

Retained  
profit

€ million  
Called  
up share 
capital 

€ million  
Share  
premium 
account 

275

20

16

(5,881)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

(3,015)

–

275

20

16

(8,896)

–

–

–

–

–

(40)

–

–

235

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

8,516

26

–

Total  
equity 

10,211

18,946

(3)

(22)

18,921

(2,262)

99

(3,015)

38

23,992

1,015

(6)

3

1,012

(2,352)

–

26

53

15,781

18,946

(3)

(22)

18,921

(2,262)

99

–

38

32,577

1,015

(6)

3

1,012

(2,352)

(8,476)

–

53

20

16

(354)

22,814

22,731

143

Financial StatementsUnilever Annual Report and Accounts 2019 
  
 
 
Company Accounts 
Unilever N.V. continued

Balance sheet 
as at 31 December

Assets

Non-current assets

Intangible assets

Investments in subsidiaries

Other non-current assets

Other financial assets

Current assets

Trade and other current receivables

Cash and cash equivalents

Other financial assets

Total assets

Liabilities

Current liabilities

Trade payables and other current liabilities

Financial liabilities

Provisions

Non-current liabilities

Financial liabilities

Pensions and similar obligations

Provisions

Deferred tax liabilities

Total liabilities

Equity

Shareholders’ equity

Called up share capital

Share premium account

Legal reserves

Other reserves

Retained profit

Total liabilities and equity

Notes

€ million
 2019

€ million
2018

5

6

7

8

9

10

11

11

12

13

15

16

17

18

19

14

2,927

29,504

8,793

–

2,875

29,551

9,829

14

41,224

42,269

10,555

10,166

–

80

7

62

10,635

51,859

10,235

52,504

18,748

1,164

–

18,137

132

1

19,912

18,270

8,795

9,845

82

–

339

90

2

305

9,216

29,128

10,242

28,512

235

20

16

275

20

16

(354)

(8,896)

22,814

22,731

51,859

32,577

23,992

52,504

For the information required by Article 2:392 of the Dutch Civil Code, refer to pages 79 to 86. Pages 145 to 148 are part of the notes to the Unilever N.V. 
company accounts.

144

Unilever Annual Report and Accounts 2019Notes to the Company Accounts  
Unilever N.V.

Accounting information and policies

Basis of preparation

The company accounts of Unilever N.V. (the Company) were prepared on 
the going concern basis and comply in all material respects with legislation 
in the Netherlands. As allowed by Article 2:362.1 of the Dutch Civil Code, the 
company accounts are prepared in accordance with Financial Reporting 
Standard 101 ‘Reduced Disclosure Framework’ (FRS 101), unless such 
standards conflict with the Dutch Civil Code which would in such case prevail. 

The accounts are prepared under the historical cost convention, except for 
the revaluation of financial assets classified as ‘fair value through other 
comprehensive income’ or ‘fair value through profit or loss’, pension assets, 
as well as derivative financial instruments, which are reported in accordance 
with the accounting policies set out below. These have been consistently 
applied to all periods presented. 

Unilever N.V. is included within the consolidated financial statements of the 
Group. The consolidated financial statements of the Group are prepared in 
accordance with International Financial Reporting Standards as issued by the 
IASB and as adopted by the European Union. 

As permitted by FRS 101, the Company has taken advantage of the disclosure 
exemptions available under that standard in relation to share-based 
payments, financial instruments, capital management, presentation of 
comparative information in respect of certain assets, presentation of a cash 
flow statement, impairment of assets, non-current assets held for sale, 
discontinued operations, business combinations, related-party transactions 
and standards not yet effective. Where required equivalent disclosures are 
given in the group accounts of Unilever, which are available within this report.

Accounting policies

The principal accounting policies are as follows: 

Foreign currency
The Company's functional and presentational currency is the Euro. 
Transactions in foreign currencies are translated to the Company’s 
functional currency at the foreign exchange rate ruling at the date of 
the transaction. Monetary assets and liabilities denominated in foreign 
currencies at the balance sheet date are retranslated to the functional 
currency at the foreign exchange rate ruling at that date. Non-monetary 
assets and liabilities that are measured in terms of historical cost in a 
foreign currency are translated using the exchange rate at the date of the 
transaction. Non-monetary assets and liabilities denominated in foreign 
currencies that are stated at fair value are retranslated to the functional 
currency at foreign exchange rates ruling at the dates the fair value was 
determined. Foreign exchange differences arising on translation are 
recognised in the profit and loss account (except for differences arising on 
the retranslation of qualifying cash flow hedges, which are recognised in 
other comprehensive income).

Turnover
Turnover excludes value added tax and is royalties and service fees 
received from Group companies. Royalty income from brand and 
technology licence arrangements is recognised at the time sales are made 
by Group companies. Revenue from services is recognised over time based 
on the usage of these services by Group companies. 

Operating profit/(loss)
The operating profit/(loss) is stated after deducting the costs that are 
mainly related to the royalties and delivered services. Expenses are 
allocated to the period in which they relate.

Net finance costs
Net finance costs are comprised of finance costs and finance income, 
including net finance costs in relation to pensions and similar obligations.

Taxation
Unilever N.V., together with certain of its subsidiaries, is part of a tax 
grouping for Dutch corporate income tax purposes. Unilever N.V. is the 
head of the fiscal unity. The members of the fiscal unity are jointly and 
severally liable for any taxes payable by the Dutch tax grouping.

Intangible assets
Finite life intangible assets mainly comprise patented and non-patented 
technology, licences and software including intangible assets acquired 
from the Group companies. These assets are capitalised and amortised 
on a straight-line basis in the income statement over the period of their 

expected useful lives, or the period of legal rights if shorter. None of the 
amortisation periods exceeds 15 years. Indefinite-life intangible assets 
mainly comprise trademarks and brands. These assets are capitalised 
at cost but not amortised. They are subject to a review for impairment 
annually, or more frequently if events or circumstances indicate this is 
necessary. Any impairment is charged to the income statement as it arises.

Business combinations are accounted for using the acquisition accounting 
method as at the acquisition date which is the date at which control was 
transferred to Unilever. Goodwill is measured at the acquisition date as 
the fair value of consideration transferred, plus non-controlling interests 
and the fair value of any previously-held equity interests less the net 
recognised amount (which is generally fair value) of the identifiable 
assets and liabilities assumed. Goodwill is not amortised but it is tested 
for impairment annually, or more frequently if events or changes in 
circumstances indicate that it might be impaired, and is carried at cost 
less accumulated losses. Any impairment is charged to the income 
statement as it arises.

Investments in subsidiaries
Shares in group companies are stated at amortised cost less any amounts 
written off to reflect impairment. Any impairment is charged to the profit 
and loss account as it arises.

Cash and cash equivalents
Cash is represented by cash in hand and deposits with financial institutions 
repayable without penalty on notice of not more than 24 hours. Cash 
equivalents are highly liquid investments that mature in no more than three 
months from the date of acquisition and that are readily convertible to 
known amounts of cash with insignificant risk of change in value.

Financial instruments
The Company’s accounting policies are the same as the Unilever Group’s 
and comply with International Accounting Standard 32 ‘Financial 
Instruments: Presentation’ (IAS 32), IFRS 9 'Financial Instruments' and IFRS 
7 ‘Financial Instruments: Disclosures’. The policies are set out under the 
heading ‘Capital and funding’ in note 15 to the consolidated accounts 
on pages 116 to 120. Unilever N.V. is taking the exemption for financial 
instruments disclosures, because IFRS 7 disclosures are given in notes 15 
to 18 to the consolidated accounts on pages 116 to 132.

Non-derivative financial instruments
Non-derivative financial instruments comprise investments in equity and 
debt securities, trade and other receivables, cash and cash equivalents, 
loans and borrowings, and trade and other payables. Trade and other 
receivables are recognised initially at fair value. Subsequent to initial 
recognition they are measured at amortised cost using the effective 
interest method, less any impairment losses. Trade and other payables are 
recognised initially at fair value. Subsequent to initial recognition they are 
measured at amortised cost using the effective interest method.

Deferred taxation
Deferred tax is recognised using the liability method on taxable temporary 
differences between the tax base and the accounting base of items 
included in the balance sheet of the Company. Certain temporary 
differences are not provided for as follows:
•  goodwill not deductible for tax purposes;
• 

 the initial recognition of assets or liabilities that affect neither 
accounting nor taxable profit; and
 differences relating to investments in subsidiaries to the extent that 
they will probably not reverse in the foreseeable future. 

• 

The amount of deferred tax provided is based on the expected manner of 
realisation or settlement of the carrying amount of assets and liabilities, 
using tax rates enacted, or substantively enacted, at the year end. 

A deferred tax asset is recognised only to the extent that it is probable 
that future taxable profits will be available against which the asset can be 
utilised. Deferred tax assets are reduced to the extent that it is no longer 
probable that the related tax benefit will be realised.

Treasury shares
Shares held to satisfy options are accounted for in accordance with IAS 32 
‘Financial Instruments: Presentation’. All differences between the purchase 
price of the shares held to satisfy options granted and the proceeds received 
for the shares, whether on exercise or lapse, are charged to other reserves.

Retirement benefits
Unilever N.V. is the sponsoring employer to a number of pension schemes. 

145

Financial StatementsUnilever Annual Report and Accounts 2019Notes to the Company Accounts  
Unilever N.V. continued

There are formal agreements in place for how the contributions to be 
paid are split between participating companies. Accordingly, Unilever 
N.V. recognises the assets and liabilities of the schemes of which it is a 
sponsoring employer in full on the NV balance sheet. The recovery of 
contributions from other employing entities is in line with the existing 
agreements that are already in place.

Unilever N.V. has accounted for pensions and similar benefits under IAS 
19 ‘Employee Benefits’. The operating and financing costs of defined 
benefit plans are recognised separately in the profit and loss account; 
service costs are systematically spread over the service lives of employees; 
and financing costs are recognised in the periods in which they arise. 
Variations from expected costs, arising from the experience of the plans 
or changes in actuarial assumptions, are recognised immediately in 
other comprehensive income. The costs of individual events such as past 
benefits, enhancements, settlements and curtailments are recognised 
immediately in the profit and loss account. The liabilities and, where 
applicable, the assets of defined benefit plans are recognised at fair value 
in the balance sheet. The charges to the profit and loss account for defined 
contribution plans are Unilever N.V. contributions payable and the assets 
of such plans are not included in Unilever N.V.’s balance sheet.

Provisions
Provisions are recognised where a legal or constructive obligation exists 
at the balance sheet date, as a result of a past event, where the amount 
of the obligation can be reliably estimated and where the outflow of 
economic benefit is probable.

Dividends
Under IAS 10 ‘Events after the Balance Sheet Date’, proposed dividends 
do not meet the definition of a liability. Therefore, we do not recognise a 
liability in any period for dividends that have been proposed but will not 
be approved until after the balance sheet date. This holds for external 
dividends as well as intra-group dividends paid to the parent company. 

Financial guarantees
Where the Company enters into financial guarantee contracts to 
guarantee the indebtedness of other companies within its group, the 
Company considers these to be insurance arrangements and accounts for 
them as such. In this respect, the Company treats the guarantee contract 
as a contingent liability until such time as it becomes probable that the 
Company will be required to make a payment under the guarantee.

IFRS 16 - Leases
Unilever N.V. does not have any lease arrangements on a standalone 
basis and so there is no impact of IFRS 16.

1. Operating profit/(loss)

Turnover

Royalties and services charged out to 

   group companies

Administrative expenses

Incurred costs and royalties paid

Amortisation of finite-life intangible

   assets and software

Other administrative expenses

Operating profit

€ million
 2019

€ million
2018

2,824

2,976

2,824

(1,991)

(1,743)

2,976

(2,195)

(1,945)

(95)

(153)

833

(91)

(159)

781

2. Income from shares in group undertakings

Dividends received from shares in Group 
undertakings

€ million
 2019

€ million
2018

347

347

18,111

18,111

146

3. Profit/(loss) on disposal of intangible assets

Profit on disposal of intangible assets

€ million
 2019

€ million
2018

9

9

615

615

The profit recognised in 2018 arose from the disposal of a trademark as 
part of the spreads disposals.

4. Taxation

Tax charge in income statement

€ million
 2019

€ million
2018

Current tax

Current year

Utilisation of prior year tax credits

Adjustments in respect of prior years

Deferred tax
Origination and reversal of temporary 
differences

Adjustments in respect of prior years

Total tax expense

Reconciliation of tax expense

Profit/(loss) for the year

Tax using the Dutch statutory corporate 

(180)

85

(12)

(107)

(18)

(11)

(29)

(136)

(148)

78

9

(61)

(147)

73

(74)

(135)

€ million
 2019

€ million
2018

1,151

19,081

   income tax rate of 25% (2018: 25%) 

(288)

(4,770)

Tax effects of:

Income not subject to tax (primarily

   tax exempt dividends)

Non recoverable withholding tax 

(Under)/over provided in prior years

Reduction in tax rate on deferred tax balances

Utilisation of prior year tax credit

Other

Total tax expense

5. Intangible assets

87

(27)

(10)

(12)

85

29

(136)

4,528

(35)

–

79

78

(15)

(135)

€ million

Goodwill

€ million
Indefinite- 
life 
intangible
assets

€ million € million € million

Finite-life 
intangible assets 

Software

Other

Total

399

–

1,637

129

137

1,304

3,477

–

26

155

399

1,766

137

1,330

3,632

–

–

–

(11)

(137)

(454)

(602)

(8)

–

(95)

(103)

(19)

(137)

(549)

(705)

399

1,747

399

1,626

–

–

781

2,927

850

2,875

Cost

At 1 January 2019

Additions
At 31 December  
   2019

Amortisation 
   and Impairment

At 1 January 2019

Amortisation/ 
   impairment  
   for the year

At 31 December  
   2019

Net book value 
   31 December  
   2019
Net book value 
   31 December 2018

Impairment testing has been performed for goodwill and indefinite life 
intangible assets. Value in use of these assets is calculated as the present 
value of future cash flows and is based on the expected royalty income 
taken from our annual forecast and strategic plans over the next five to 
ten years. We consider each acquisition separately to determine the most 
appropriate timescale before applying a fixed terminal value multiple to 
the final year net cash flows.

Unilever Annual Report and Accounts 20196. Investments in subsidiaries

11. Financial liabilities

Cost 
At 1 January 2019
Disposal
At 31 December 2019
Impairment losses
At 1 January 2019
At 31 December 2019
Net book value 31 December 2019
Net book value 31 December 2018

€ million

29,551
(47)
29,504

–
–
29,504
29,551

Current
Bonds and other loans
Other

Non-current
Bonds and other loans
Accruals and deferred income

Other

€ million
 2019

€ million
2018

1,050
114
1,164

8,795
–

–
8,795

–
132
132

9,831
2

12
9,845

Details of the company's subsidiary undertakings are given on pages 153 to 
160. Impairment testing has been performed for investments in subsidiaries 
by comparing the carrying amount of each investment with the relevant 
subsidiary balance sheet to identify whether its net assets exceed the 
investment amount. If the investment was lower than the subsidiary net 
assets, a discounted cash flow was calculated by computing the present 
value of future cash flows over the next five years and applying a fixed 
terminal value multiple to the final year net cash flows.

Bonds and other loans include notes with a face value of €9,900 million 
(year-end amortised cost €9,842 million) issued between 2013 and 2018. 
These notes were issued at coupon rates ranging between 0% and 1.75% 
and with maturity dates between 2020 and 2033. Further details are given 
in note 15C to the consolidated accounts on page 120.

12. Pensions and similar obligations

7. Other non-current assets

Loans to group companies(a)

€ million
 2019

€ million
2018

8,793

9,829

Funded retirement (benefit)/liability
Unfunded retirement liability

€ million
 2019

€ million
2018

(1)
83
82

3
87
90

(a)  

 Loans to group companies include balances with group companies which are 
interest bearing at market rates are unsecured and repayable on demand.

In respect of the key assumptions for the Netherlands, disclosures are 
given in note 4B to the consolidated accounts on pages 98 to 103.

Unilever N.V. does not consider the fair value of loans to group companies 
to be significantly different from their carrying values. As these are 
amounts due from other entities within the Group, Unilever N.V. has 
estimated the expected credit losses to be immaterial. Our historical 
experience of collecting these balances supported by the level of default 
confirms that the credit risk is low. 

8. Trade and other current receivables

Loans to group companies(b)
Amounts due from group companies(b)
Taxation
Other

€ million
 2019

€ million
2018

1,048
9,403
30
74
10,555

20
10,024
28
94
10,166

(b)  

 Amounts due from group companies are mainly interest bearing amounts that 
are repayable on demand. Other amounts are interest free and settled monthly. 
Loans to group companies are all interest bearing at market rates and are 
unsecured, repayable on demand and supported by formal agreements.

Unilever N.V. does not consider the fair value of loans to group companies 
and amounts due from group companies to be significantly different 
from their carrying values. As these are amounts due from other entities 
within the Group, Unilever N.V. has estimated the expected credit losses 
to be immaterial. Our historical experience of collecting these balances 
supported by the level of default confirms that the credit risk is low. 

9. Cash and cash equivalents

There was no cash at bank and in hand for which payment notice was 
required at either 31 December 2019 or 31 December 2018.

10. Trade payables and other current liabilities

Other amounts owed to group companies(c)
Loans from group companies(c)
Other

€ million
 2019

€ million
2018

13,131
5,394
223
18,748

11,907
6,012
218
18,137

(c)  

 Amounts due to group companies are mainly interest bearing amounts that are 
repayable on demand. Other amounts are interest free and settled monthly. 
Loans from group companies are all interest bearing at market rates and are 
unsecured, repayable on demand and supported by formal agreements.

13. Deferred tax liabilities

At 1 January 2019
Income statement:

   Charges
   Releases
Utilisation
Other
At 31 December 2019
   Due within one year
   Due after one year

€ million

305

29
–
–
5
339
–
339

At the balance sheet date, Unilever N.V. has unused tax credits amounting to 
€250 million (2018: €304 million) available for offset against future tax profits. 
Deferred tax assets have not been recognised as it is not probable that there 
will be future taxable profits against which the credits will be utilised.

14. Capital and reserves

Company accounts Unilever N.V.
Unilever Group: shareholders’ equity

€ million
 2019

€ million
2018

22,731
13,192

23,992
11,397

The equity of the Unilever Group €13,192 million (2018: €11,397 million) 
includes the equity of Unilever N.V. €22,731 million (2018: €23,992 million), 
and the equity of Unilever PLC £7,216 million (2018: £3,448 million). The 
difference arises from recognising investments in subsidiaries in the 
Unilever N.V. accounts at cost less any amounts written off to reflect 
impairment, not eliminating intra-group balances and transactions and 
not performing other consolidation procedures which are performed for 
the Unilever Group financial statements.

15. Called up share capital

The called up share capital amounting to €235 million (2018: €275 million) 
consists of 1,460,714,804 (2018: 1,714,727,700) Unilever N.V. ordinary shares 
and 2,400 (2018: 2,400) Unilever N.V. ordinary special shares. These special 
shares numbered 1 to 2,400 are held by a subsidiary of Unilever N.V. and a 
subsidiary of Unilever PLC, each holding 50%. Further details are given in note 
15A to the consolidated accounts on page 117. 8,018,615 (2018: 263,332,691) 
of the ordinary shares are held by Unilever N.V. (see note 18) and 9,264 (2018: 
16,420) ordinary shares are held by other group companies. 

147

Financial StatementsUnilever Annual Report and Accounts 2019Notes to the Company Accounts  
Unilever N.V. continued

16. Share premium

The share premium shown in the balance sheet is not available for the 
issue of bonus shares or for repayment without incurring withholding tax 
payable by Unilever N.V. 

17. Legal reserves

In 2006 the Unilever N.V. ordinary shares were split in the ratio 3 to 1 and at 
the same time the share capital, previously denominated in Dutch guilders, 
was converted into euros. Due to rounding the new nominal value per share 
differs from the value expressed in Dutch guilders. As a result, the reported 
share capital issued at 31 December 2006 was €16 million lower than in 2005.

18. Other reserves

1 January
Change during the year
31 December

€ million
 2019

€ million
2018

(8,896)
8,542
(354)

(5,881)
(3,015)
(8,896)

During 2019, 254,012,896 (2018: Nil) ordinary shares held in treasury were 
cancelled. The amount paid to repurchase these shares was initially 
recognised in other reserves and was transferred to retained profit on 
cancellation

Unilever N.V. holds 8,018,615 (2018: 263,332,691) of its own ordinary shares. 
These are held as treasury shares within other reserves.

19. Retained profit

1 January
Profit for the year
Dividends 
Realised profit on shares/certificates held to
   meet employee share options.
Share Cancellation
Other credits/(charges)
31 December

€ million
 2019

€ million
2018

32,577
1,015
(2,352)

53
(8,476)
(3)
22,814

15,781
18,946
(2,262)

38
–
74
32,577

Unilever N.V. approved the waiver by one of its subsidiaries of dividends 
receivable of €3,047 million in 2019. The profits for the year in that 
subsidiary are reduced by this amount.

20. Profit for the year

€ million
 2019

€ million
2018

Company accounts Unilever N.V.
Unilever Group excluding non-controlling interest

1,015
5,625

18,946
9,369

The net profit of Unilever Group of €6,026 million (2018: €9,788 million) includes 
the net profit of parent Unilever N.V. €1,015 million (2018: €18,946 million) and 
the net profit of parent Unilever PLC £5,425 million (2018: £2,284 million). The 
remaining difference arises due to write off impact of permanent impairment, 
inter-group elimination of transactions and other consolidated procedures .

21.  Contingent liabilities and financial commitments

Unilever N.V. has issued joint and several liability undertakings, as 
defined in Article 2:403 of the Dutch Civil Code, for almost all Dutch group 
companies. These written undertakings have been filed with the office of 
the Company Registry in whose area of jurisdiction the group company 
concerned has its registered office.

The total amount of guarantees, is €19,221 million (2018: €17,560 million). 
This consists mainly of joint guarantees with Unilever PLC and Unilever 
United States, Inc. relating to the long-term debt and commercial paper 
issued by Unilever PLC and/or Unilever Capital Corporation Inc. Unilever 
N.V. also guarantees some borrowings of other group companies and 
some contingent consideration of group companies relating to past 
business acquisitions. Other joint guarantees with Unilever PLC relate to 
derivatives taken out by group companies.

Additionally, Unilever N.V. jointly with Unilever PLC and Unilever United 
States, Inc. has guaranteed the standby facilities of $7,865 million (2018: 
$7,865 million) which remain undrawn as at 31 December 2019 and 2018.

Unilever N.V. also has guarantees and financial commitments including 
indemnities arising from past business disposals and for certain 
global service contracts. No value can be attributed to these financial 
commitments at this time.

148

The likelihood of these guarantees, financial commitments and contingencies 
being called is considered to be remote and so accordingly the fair value is 
deemed to be immaterial.

In 2019 a tax assessment was issued in connection with the UK tax audit that 
commenced in 2015 relating to the financial periods from 2011 to 2017. The 
total amount of the tax assessment is €141 million. Please refer to note 20 on 
page 133 for further detail.

22. Purchase of Unilever N.V. preference shares

On 2 October 2018 Unilever N.V. repurchased the issued and outstanding 
6% and 7% preference shares from Unilever Corporate Holdings B.V., a 
wholly owned subsidiary of Unilever PLC . Consideration paid for the 
repurchase of preference shares was €450 million. As the preference 
shares were classified as debt in the balance sheet, the difference 
between consideration paid and carrying value of the shares of €382 
million is recorded within the finance costs in the income statement. The 
preference shares were cancelled in February 2019.

23. Remuneration of auditors

For details of the remuneration of the auditors please refer to note 25 on 
page 141.

24. Directors’ remuneration

Information about the remuneration of Directors is given in the tables 
noted as audited in the Directors’ Remuneration Report on pages 60 
to 77 incorporated and repeated here by reference. Information on key 
management compensation is provided in note 4A to the consolidated 
group financial statements on page 97.

25. Employee information

During 2019 the average number of employees employed by Unilever N.V. 
was 16, of whom 15 worked abroad.

26.  The rules for profit appropriation in the articles of 

association (summary of article 38)

The profit for the year is applied firstly to the reserves required by law or by 
the Equalisation Agreement, secondly to cover losses of previous years, if 
any, and thirdly to the reserves deemed necessary by the Board of Directors. 
Dividends due to the holders of the preference shares, if any, including any 
arrears in such dividends, are then paid; if the profit is insufficient for this 
purpose, the amount available is distributed to them in proportion to the 
dividend percentages of their shares. Any profit remaining thereafter shall 
be distributed to the holders of ordinary shares in proportion to the nominal 
value of their respective holdings of ordinary shares. The General Meeting can 
only decide to make distributions from reserves on the basis of a proposal by 
the Board and in compliance with the law and the Equalisation Agreement.

27. Proposed profit appropriation

€ million
 2019

€ million
2018

Profit for the year (available for distribution)

1,015

18,946

Dividend

To profit retained

(1,789)

(1,719)

(774)

17,227

28. Post-balance sheet events

On 30 January 2020 the Directors announced a dividend of €0.4104 per 
Unilever N.V. ordinary share. The dividend is payable from 18 March 2020 
to shareholders registered at the close of business on 21 February 2020.

29.  Special controlling rights under the articles of 

association

See note 15 to the consolidated accounts on pages 116 to 120.

30. Independent auditors

A resolution will be proposed at the Annual General Meeting on 30 April 
2020 for the reappointment of KPMG Accountants N.V. as auditors of 
Unilever N.V. 

Corporate centre

Unilever N.V. Weena 455, PO Box 760, 3000 DK Rotterdam, The Netherlands

The Board of Directors 
4 March 2020

Unilever Annual Report and Accounts 2019Company Accounts 
Unilever PLC

Balance sheet 
as at 31 December

Assets

Non-current assets

Intangible assets

Investments in subsidiaries

Other non-current assets

Deferred tax assets

Current assets

Trade and other current receivables

Total assets

Liabilities

Current liabilities

Trade payables and other current liabilities

Non-current liabilities

Financial liabilities

Provisions

Total liabilities

Equity

Shareholders’ equity

Called up share capital

Share premium account

Capital redemption reserve

Other reserves

Retained profit

Total liabilities and equity

Statement of changes in equity

Statement of changes in equity

31 December 2017

Profit or loss for the period 

Dividends on ordinary capital 

Repurchase of shares

Cancellation of treasury shares

Other movements in equity

31 December 2018

Profit or loss for the period 

Dividends on ordinary capital 

Cancellation of treasury shares

Other movements in equity

31 December 2019

Notes

£ million
 2019

£ million
2018

1

2

3

4

5

6

7

8

9

183

8,365

1,544

14

10,106

4,103

4,103

165

8,365

496

18

9,044

1,659

1,659

14,209

10,703

5,099

5,099

1,892

2

1,894

6,993

36

94

15

–

7,071

7,216

6,410

6,410

843

2

845

7,255

37

94

11

(777)

4,083

3,448

14,209

10,703

£ million 

£ million  

£ million  

£ million 
Called up  
share  
capital  

£ million 
Share 
premium 
account  

£ million 
Capital 
redemption 
reserve  

Other  
reserves 

Retained  
profit

41

–

–

–

(4)

–

37

–

–

(1)

–

36

94

11

(2,596)

–

–

–

–

–

94

–

–

–

–

94

–

–

–

–

–

11

–

–

4

–

15

–

–

(2,666)

4,485

–

(777)

–

–

777

–

–

Total  
equity 

5,440

2,284

(1,602)

(2,666)

–

(8)

3,448

5,425

7,890

2,284

(1,602)

–

(4,481)

(8)

4,083

5,425

(1,649)

(1,649)

(782)

(6)

(2)

(6)

7,071

7,216

The total profit for 2019 was £5,425 million (2018: £2,284 million). 
The financial statements on pages 149 to 152 were approved by the Board of Directors on 4 March 2020 and signed on its behalf by N Andersen and A Jope.

On behalf of the Board of Directors

A Jope  
Chief Executive Officer 

G Pitkethly 
Chief Financial Officer

4 March 2020 

149

Financial StatementsUnilever Annual Report and Accounts 2019  
 
 
Notes to the Company Accounts 
Unilever PLC

Accounting information and policies

Basis of preparation

These financial statements were prepared on the going concern basis 
and in accordance with Financial Reporting Standard 101 ‘Reduced 
Disclosure Framework’ (FRS 101) and the UK Companies Act 2006. The 
Companies, Partnership and Groups (Accounts and Reports) Regulations 
2015 have been adopted from 1 January 2015. No profit and loss account 
is presented by Unilever PLC (the Company) as permitted by Section 408 of 
the Companies Act 2006.

The accounts are prepared under the historical cost convention, except 
for the revaluation of financial assets classified as ‘fair value through 
other comprehensive income’ or ‘fair value through profit or loss’, as well 
as derivative financial instruments, which are reported in accordance 
with the accounting policies set out below. These have been consistently 
applied to all periods presented.

Unilever PLC is included within the consolidated financial statements 
of the Group. The consolidated financial statements of the Group are 
prepared in accordance with International Financial Reporting Standards 
as issued by the IASB and as adopted by the European Union. 

As permitted by FRS 101, the Company has taken advantage of the 
disclosure exemptions available under that standard in relation to 
share based payments, financial instruments, capital management, 
presentation of comparative information in respect of certain assets, 
presentation of a cash flow statement, impairment of assets, non-current 
assets for sale, discontinued operations, business combinations, related 
party transactions and standards not yet effective. Where required 
equivalent disclosures are given in the group accounts of Unilever, which 
are publicly available.

Accounting policies

The principal accounting policies are as follows: 

Foreign currency
The Company's functional and presentational currency is Pound Sterling. 
Transactions in foreign currencies are translated to the Company’s 
functional currency at the foreign exchange rate ruling at the date of 
the transaction. Monetary assets and liabilities denominated in foreign 
currencies at the balance sheet date are retranslated to the functional 
currency at the foreign exchange rate ruling at that date. Non-monetary 
assets and liabilities that are measured in terms of historical cost in a 
foreign currency are translated using the exchange rate at the date of the 
transaction. Non-monetary assets and liabilities denominated in foreign 
currencies that are stated at fair value are retranslated to the functional 
currency at foreign exchange rates ruling at the date the fair value was 
determined. Foreign exchange differences arising on translation are 
recognised in the profit and loss account.

Taxation
Current tax is the expected tax payable on the taxable income for the 
period, using the tax rates enacted or substantively enacted at the 
balance sheet date, and any adjustments to tax payable in respect of 
previous periods.

Intangible assets
Finite-life intangible assets mainly comprise licences. These assets are 
capitalised and amortised on a straight-line basis in the profit and loss 
account over the period of their expected useful lives, or the period of 
legal rights if shorter. None of the amortisation periods exceed 15 years. 
Indefinite-life intangible assets mainly comprise trademarks and brands. 
These assets are capitalised at cost but not amortised. They are subject 
to a review for impairment annually, or more frequently if events or 
circumstances indicate this is necessary. Any impairment is charged to the 
profit and loss account as it arises.

Investments in subsidiaries
Shares in group companies are stated at amortised cost less any amounts 
written off to reflect impairment. Any impairment is charged to the profit 
and loss account as it arises. 

150

Financial instruments 
The Company’s accounting policies are the same as the Unilever Group’s 
and comply with International Accounting Standard 32 ‘Financial 
Instruments: Presentation’ (IAS 32), IFRS 9 ‘Financial Instruments’ and IFRS 
7 ‘Financial Instruments: Disclosures’. The policies are set out under the 
heading ‘Capital and funding’ in note 15 to the consolidated accounts 
on pages 116 to 120. Unilever PLC is taking the exemption for financial 
instruments disclosures, because IFRS 7 disclosures are given in notes 15 
to 18 to the consolidated accounts on pages 116 to 132.

Non-derivative financial instruments
Non-derivative financial instruments comprise investments in equity and 
debt securities, trade and other receivables, cash and cash equivalents, 
loans and borrowings, and trade and other payables. Trade and other 
receivables are recognised initially at fair value. Subsequent to initial 
recognition they are measured at amortised cost using the effective 
interest method, less any impairment losses. Trade and other payables are 
recognised initially at fair value. Subsequent to initial recognition they are 
measured at amortised cost using the effective interest method.

Deferred taxation
Deferred tax is recognised using the liability method on taxable temporary 
differences between the tax base and the accounting base of items 
included in the balance sheet of the Company. Certain temporary 
differences are not provided for as follows:
• 

 the initial recognition of assets or liabilities that affect neither 
accounting nor taxable profit; and
 differences relating to investments in subsidiaries to the extent that 
they will probably not reverse in the foreseeable future.

• 

The amount of deferred tax provided is based on the expected manner of 
realisation or settlement of the carrying amount of assets and liabilities, 
using tax rates enacted, or substantively enacted, at the year end. 

A deferred tax asset is recognised only to the extent that it is probable 
that future taxable profits will be available against which the asset can be 
utilised. Deferred tax assets are reduced to the extent that it is no longer 
probable that the related tax benefit will be realised. 

Treasury shares
Shares held to satisfy options are accounted for in accordance with IAS 32 
‘Financial Instruments: Presentation’. All differences between the purchase 
price of the shares held to satisfy options granted and the proceeds 
received for the shares, whether on exercise or lapse, are charged to other 
reserves.

Provisions
Provisions are recognised where a legal or constructive obligation exists 
at the balance sheet date, as a result of a past event, where the amount 
of the obligation can be reliably estimated and where the outflow of 
economic benefit is probable.

Dividends
Under IAS 10 ‘Events after the Balance Sheet Date’, proposed dividends 
do not meet the definition of a liability. Therefore, we do not recognise a 
liability in any period for dividends that have been proposed but will not 
be approved until after the balance sheet date. This holds for external 
dividends as well as intra-group dividends paid to the parent company. 

Financial guarantees
Where the Company enters in financial guarantee contracts to guarantee 
the indebtedness of other companies within its group, the Company 
considers these to be insurance arrangements and accounts for them 
as such. In this respect, the Company treats the guarantee contract as 
a contingent liability until such time as it becomes probable that the 
Company will be required to make a payment under the guarantee.

IFRS 16 - Leases
Unilever PLC does not have any lease arrangements on a standalone 
basis and so there is no impact of IFRS 16.

Capital Redemption Reserve
The  nominal value of shares cancelled is transferred  from share capital to 
the capital redemption reserve. 

Unilever Annual Report and Accounts 20191. Intangible assets

4. Trade and other current receivables

£ million 
Indefinite-
life 
intangible 
assets

£ million 

£ million 

Finite-life 
intangible 
assets

Total

Amounts due from group companies(b)

£ million
 2019

£ million
2018

4,103

4,103

1,659

1,659

Cost 

At 1 January 2019

Additions

At 31 December 2019

Amortisation and impairment

At 1 January 2019

Amortisation for the year

At 31 December 2019

Net book value 31 December  
   2019
Net book value 31 December  
   2018

73

29

102

–

–

–

102

73

166

–

166

(74)

(11)

(85)

81

92

239

29

268

(74)

(11)

(85)

183

165

Impairment testing has been performed for indefinite life intangible 
assets. Value in use of these assets is calculated as the present value of 
future cash flows and is based on the expected royalty income taken from 
our annual forecast and strategic plans over the next five to ten years. We 
consider each acquisition separately to determine the most appropriate 
timescale before applying a fixed terminal value multiple to the final year 
net cash flows.

2. Investments in subsidiaries

(b)  

 Amounts due from group companies are mainly interest bearing amounts that 
are repayable on demand. Other amounts are interest free and settled monthly. 

Unilever PLC does not consider the fair value of amounts due from group 
companies to be significantly different from their carrying values. As 
these are amounts due from other entities within the Group, Unilever PLC 
has estimated the expected credit losses to be immaterial. Our historical 
experience of collecting these balances supported by the level of default 
confirms that the credit risk is low. 

5. Trade payables and other current liabilities

Loans from group companies(c)

Amounts owed to group companies(c)

Taxation and social security

Accruals and deferred income

£ million
 2019

£ million
2018

3,000

2,074

10

15

3,072

3,321

11

6

5,099

6,410

(c)  

 Amounts due to group companies are mainly interest bearing amounts that are 
repayable on demand. Other amounts are interest free and settled monthly. 
Loans from group companies are all interest bearing at market rates and are 
unsecured, repayable on demand and supported by formal agreements.

Cost 

At 1 January 2019

At 31 December 2019

Impairment losses

At 1 January 2019

At 31 December 2019

Net book value 31 December 2019

Net book value 31 December 2018

6. Financial liabilities

£ million

8,370

8,370

Bonds and other loans

Non-current(d)

£ million
 2019

£ million
2018

1,892

1,892

843

843

(5)

(5)

(d)  

8,365

8,365

 This includes £500 million 1.5% note (year-end amortised cost £496 million), €650 
million 1.5% note (year-end amortised cost £552 million) issued in 2019, £250 
million 1.875% note (year-end amortised cost £247 million), £250 million 1.375% 
note (year-end amortised cost £249 million) and £350 million 1.125% note issued 
in 2017 (year-end amortised cost £348 million) maturing in 2026, 2039, 2029, 
2024 and 2022 respectively.

7. Called up share capital

The called up share capital amounting to £36 million at 31 December 
2019 (31 December 2018: £37 million) consists of 1,168,530,650 (2018: 
1,187,191,284) Unilever PLC ordinary shares and 100,000 (2018: 100,000) 
Unilever PLC deferred stock. 50% of the deferred stock of Unilever PLC is 
held by N.V. Elma – a subsidiary of Unilever N.V. and 50% of the deferred 
stock of Unilever PLC is held by United Holdings Limited – a subsidiary of 
Unilever PLC. 

Investments in subsidiaries comprise equity shares of group companies. 
Impairment testing has been performed for investments in subsidiaries 
by comparing the carrying amount of each investment with the relevant 
subsidiary balance sheet to identify whether its net assets exceed the 
investment amount. If the investment was lower than the subsidiary net 
assets, a discounted cash flow was calculated by computing the present 
value of future cash flows over the next five years and applying a fixed 
terminal value multiple to the final year net cash flows.

Investments include the subsidiary company Hindustan Unilever Limited, 
with a cost of £2,197 million (2018: £2,197 million). These shares are listed 
on the Bombay Stock Exchange and have a market value of £22,900 
million (2018: £22,826 million) as at 31 December 2019. 

Information on the company’s subsidiary undertakings given on pages 
153 to 160 forms part of these financial statements. 

3. Other non-current assets

8. Other reserves

1 January

Change during the year:

   Shares bought back

   Cancellation of shares

£ million
 2019

£ million
2018

31 December

£ million
 2019

£ million
2018

(777)

(2,596)

–

777

–

(2,666)

4,485

(777)

Loans to group companies(a)

1,544

1,544

496

496

(a)  

 Loans to group companies are interest bearing at market rates and are 
unsecured and repayable on demand.

Unilever PLC does not consider the fair value of loans to group companies 
to be significantly different from their carrying values. As these are 
amounts due from other entities within the Group, Unilever PLC has 
estimated the expected credit losses to be immaterial. Our historical 
experience of collecting these balances supported by the level of default 
confirms that the credit risk is low. 

During 2019 18,660,634  (2018: 122,965,077)  ordinary shares held in 
treasury were cancelled. The amount paid to repurchase these shares was 
initially recognised in other reserves and was transferred to retained profit 
on cancellation.

Unilever PLC holds none (31 December 2018: 18,660,634) of its own 
ordinary shares. These were held as treasury shares within other reserves.

151

Financial StatementsUnilever Annual Report and Accounts 2019 
 
 
 
Notes to the Company Accounts 
Unilever PLC continued

9. Retained profit

1 January

Profit for the year

Cancellation of shares(e)

Other movements

Dividends paid(f)

31 December

£ million
 2019

£ million
2018

4,083

5,425

7,890

2,284

(782)

(4,481)

(6)

(8)

(1,649)

(1,602)

7,071

4,083

(e) During 2019, 18,660,634 ordinary shares held in treasury were cancelled. The  
    amount paid to repurchase these shares was initially recognised in other reserves  
    and was transferred to retained profit on cancellation.

(f)  Further details are given in note 8 to the consolidated accounts on page 108.

10. Profit appropriation

£ million
 2019

£ million
2018

Profit for the year (available for distribution)

5,425

2,284

Dividends(g)

To profit retained

(1,258)

(1,215)

4,167

1,069

(g) 

 The dividend to be paid in March 2020 (see note 13) is not included in the 2019 
dividend amount.

11.  Contingent liabilities and financial commitments

The total amount of guarantees is £22,688 million (2018: £23,456 million). 
This mainly consists of guarantees relating to the long-term debt and 
commercial paper issued by Unilever N.V. and/or Group companies such 
as Unilever Capital Corporation Inc., some of which are joint with Unilever 
N.V. and Unilever United States Inc. Other joint guarantees with Unilever 
N.V. relate to derivatives taken out by Group companies. There is also a 
guarantee to the pension fund in respect of the UK pension scheme. 

Additionally, Unilever PLC jointly with Unilever N.V. and Unilever United 
States, Inc. has guaranteed the standby facilities of $7,865 million (2018: 
$7,865 million which remain undrawn as at 31 December 2019 and 2018.

Unilever PLC has financial commitments including indemnities arising 
from past business disposals and trademarks used by joint ventures. No 
value can be attributed to these financial commitments at this time.

The likelihood of these guarantees, financial commitments and 
contingencies being called is considered to be remote and so accordingly 
the fair value is deemed to be immaterial.

12. Remuneration of auditors

The parent company accounts of Unilever PLC are required to comply 
with The Companies (Disclosure of Auditor Remuneration and Liability 
Limitation Agreements) Regulations 2008. Auditors remuneration in 
respect of Unilever PLC is included within the disclosures in note 25 on 
page 141.

13. Post balance sheet events

On 30 January 2020 the Directors announced a dividend of £0.3472 per 
Unilever PLC ordinary share. The dividend is payable from 18 March 2020 
to shareholders registered at the close of business on 21 February 2020. 

152

Unilever Annual Report and Accounts 2019Group Companies

As at 31 December 2019
In accordance with Articles 2:379 and 2:414 of the Dutch Civil Code and Section 409 of the Companies Act 2006 a list of subsidiaries, partnerships, 
associates and joint ventures as at 31 December 2019 is set out below. All subsidiary undertakings are subsidiary undertakings of their immediate 
parent undertaking(s) pursuant to section 1162 (2) (a) of the Companies Act 2006 unless otherwise indicated – see the notes on page 160. All subsidiary 
undertakings not included in the consolidation are not included because they are not material for such purposes. All associated undertakings are 
included in the Unilever Group’s financial statements using the equity method of accounting unless otherwise indicated – see the notes on page 160.  
See page 142 of the Annual Report and Accounts for a list of the significant subsidiaries.

Companies are listed by country and under their registered office address. The aggregate percentage of capital held by the Unilever Group is shown after 
the subsidiary company name, except where it is 100%. If the Nominal Value field is blank, then the Share Class Note will identify the type of interest held 
in the entity.  

Subsidiary undertakings included in the consolidation

Name of 

Undertaking

% 
holding 
as 
between 
NV /PLC

Nominal  
Value

Share 
Class 
Note

Name of 

Undertaking

% 
holding 
as 
between 
NV /PLC

Nominal  
Value

Share 
Class 
Note

 72.50/0

DZD1,000.00 

Algeria – Zone Industrielle Hassi Ameur Oran 31000
Unilever Algérie SPA (72.50)
Argentina – Tucumán 1, Piso 4°, Cdad. de Buenos Aires
Arisco S.A.
Unilever De Argentina S.A.
Club de Beneficios S.A. (98)
Argentina – Mendoza km 7/8 – Pocitos, San Juan 
Helket S.A.
Australia – Level 17, 2-26 Park Street, Sydney, NSW 2000
Ben & Jerry’s Franchising Australia Limited
Tea Too Pty Limited
TIGI Australia Pty Limited

64.55/35.45
64.55/35.45
63.26/34.74

64.55/35.45

Unilever Australia (Holdings) Pty Limited
Unilever Australia Group Partnership
Unilever Australia Group Pty Limited

0/100
0/100
0/100
0/100
0/100
0/100
0/100
0/100
0/100
0/100
0/100
0/100

1

1
1
1

1

1
1
2
3
1
4
1
2
3
1
1
1

ARA1.00 
ARA1.00 
ARA1.00 

ARA1.00 

AUD1.00 
AUD1.00 
AUD1.00 
AUD1.00 
AUD1.00 

AUD2.00 
AUD1.00
AUD1.00
AUD1.00 
AUD1.00 
AUD1.00 

1

1

1
1

1
1

0/60.75

95.81/0 

1
1
1
1
1

AUD1.00 

BDT100.00 

55.40/44.60

0/100
0/100

100/0 
100/0

AUD1.00 
AUD2.00 

No Par Value 
No Par Value

100/0 
100/0
100/0
100/0 
100/0

EUR36,337.00 
EUR36,336.00 
EUR36,336.00 
EUR218,019.00 
EUR10,000,000.00 

Unilever Australia Limited
Unilever Australia Supply Services Limited
Unilever Australia Trading Limited
Australia – 111 Chandos Street, Crows Nest, NSW 2065
Dermalogica Holdings Pty Limited
Dermalogica Pty Limited
Australia – DLA Piper - Australia.  Level 22, No. 1 Martin Place, Sydney NSW 2000
Dollar Shave Club Australia Pty Limited
Austria -Stella-Klein-Löw Weg 13, 1023 Wien
Delico Handels GmbH
Kuner Nahrungsmittel GmbH
TIGI Handels GmbH
ULPC Handels GmbH
Unilever Austria GmbH
Bangladesh – 51 Kalurghat Heavy Industrial Area, Kalurghat, Chittagong
Unilever Bangladesh Limited (60.75)
Belgium – Humaniteitslaan 292, 1190 Brussels
Unilever Belgium NV/SA
Unilever Lipton Tea NV/SA
Belgium – Rond-Point Schuman, 6 Box 5, 1040 Ettebeek
Intuiskin SPRL (In liquidation) (95.81)
Bolivia – Av. Blanco Galindo Km. 10.4 Cochabamba
Unilever Andina Bolivia S.A.
Bolivia – Av. Blanco Galindo Km 6,9, Los Pinos Street No. 121, Colcapirhua, Quillacollo, Cochabamba
Astrix S.A.
Brazil – Rua Oscar Freire, n. 957, mezanino, room 1, Cerqueira Cesar, Zip Code 01426-003, São 
Paulo/SP
Euphoria Ice Cream Comercio de Alimentos Limitada
Brazil – Rod. BR 101-Norte, s/n, km. 43,6 – Room 4, Igarassu /PE
Cicanorte Industria de Conservas Alimenticas S.A.
Brazil – Av. das Nações Unidas, n. 14.261, 8th floor, qd 10, Wing B, Vila Gertrudes, ZIP Code 04794-
000 – São Paulo/SP
RGG – Comércio E Representações 
De Produtos De Higiene Pessoal Limitada
Brazil – Av. Dr. Cardoso de Melo, nº 1855, Room A, Suite 152, 15th floor, Vila Olímpia, São Paulo/SP 
CEP 04548-005.
E-UB Comércio Ltda
Brazil – Av. das Nações Unidas, n. 14.261, 8th floor, qd 7, Wing B, Vila Gertrudes, ZIP Code 04794-000 
– São Paulo/SP
UBA 2 – Comércio e Representação de  
Alimentos Limitada
Brazil – Campos Sales St., No. 20, Part, Centro, ZIP Code 13271-900, Valinhos/SP
Unilever Logistica Serviços Ltda
Brazil – Cidade de Sao Paulo, Estado de Sao Paule, na Rua Engenheiro Antonio Ponzio Ippolito
Massau Comercio De Alimentos Ltda
Brazil – Av. das Nações Unidas, n. 14.261, 8th floor, qd 9, Wing B, Vila Gertrudes, ZIP Code 04794-000 
– São Paulo/SP
UBI 4 – Comércio de Alimentos Limitada
Brazil – Rod. BR 232, s/n, km. 13 – Jaboatão dos Guararapes/PE
Unilever Brasil Gelados do Nordeste S.A.

64.55/35.45

64.55/35.45

64.55/35.45

64.55/35.45

64.55/35.45

64.55/35.45

64.55/35.45

64.55/35.45

Bs 1000.00 

EUR185.50

Bs.1000.00

BRL2.80 

BRL1.00 

BRL1.00 

BRL1.00 

BRL1.00 

BRL1.00 

BRL1.00 

BRL1.00

100/0 

100/0

1

1

1

5

1

5

5

5

5

5

5

64.55/35.45
64.55/35.45

No Par Value
No Par Value

2
3

Brazil – Av. das Nações Unidas, n. 14.261, 7th floor, Wing B, Vila Gertrudes, Zip Code 04794-000, São 
Paulo/SP
Unilever Brasil Gelados Limitada
Brazil – Av. das Nações Unidas, n. 14.261, 3rd to 6th and 8th to 10th floors, Wing B Vila Gertrudes, Zip 
Code 04794-000, São Paulo/SP
Unilever Brasil Limitada

64.55/35.45

64.55/35.45

BRL1.00 

BRL1.00 

5

5

1

5

5

1
5

BRL1.00 

BRL1.00 

32.28/17.73

64.55/35.45

63.90/35.10

BRL187,775.00

64.55/35.45
64.55/35.45

No Par Value
BRL1.00

Brazil – Av. das Nações Unidas, n. 14.261, 3rd floor, Wing A, Vila Gertrudes, ZIP Code 04794-000, São 
Paulo/SP
Unilever Brasil Industrial Limitada
Brazil – Av. Marechal Floriano, 19 – Room 1001 Part – Rio de Janeiro/RJ
Veritas do Brazil Limitada (99)
Brazil – Rua Sabiá, 45, Jardim Marieta, Osasco/SP
SOLO ATS Participações do Brasil S.A
Mãe Terra Produtos Naturais Ltda.
Brazil - Rua Tenente Pena, No. 156, Bom Retiro, CEP 01127-020, São Paulo
Smart Home Comércio E Locação De Equipamentos 
S.A (50.01)
British Virgin Islands – Pasea Estate, Road Town, Tortola
Aromatel Brands Inc.
Aromatel South Inc.
Ego Brands Inc.
Ego South Inc.
Savital Brands Inc.
Savital South Inc.
Fortident Brands Inc.
Fortident South Inc.
Bulgaria - City of Sofia, Borough Mladost, 1, Business Park, Building 3, Floor 1
Unilever Bulgaria EOOD
Bulgaria – Ilyu Voyvoda No. 10, Veliko Tarnovo district, 5000 Veliko Tarnovo
Slimfood EOOD 
Cambodia – No. 443A Street 105, Sangkat Boeung Pralit, Khan 7 Makara Phnom Penh Capital
100/0
Unilever (Cambodia) Limited
Canada – 3081, 3rd Avenue, Whitehorse, Yukon Territory, Y1A 4Z7
Dermalogica Canada Limited
0/100
Canada – P.O. Box 49130, 2900 – 595 Burrard Street, Vancouver BC V7X 1J5
Dollar Shave Club Canada, Inc
Canada -800-885 West Georgia Street, Vancouver BC V6C 3H1
Seventh Generation Family & Home ULC
Canada – 1000 rue de la Gauchetière Ouest, Bureau 2500, Montreal H3B 0A2
4012208 Canada Inc.
Canada – 160 Bloor Street East, Suite 1400, Toronto ON M4W 3R2
Unilever Canada Inc.

USD1.00
USD1.00
USD1.00
USD1.00
USD1.00
USD1.00
USD1.00
USD1.00

100/0
100/0
100/0
100/0
100/0
100/0
100/0
100/0

KHR20,000.00 

No Par Value 

1
1
1
1
1
1
1
1

BGN1,000.00 

No Par Value

No Par Value

55.40/44.60

55.40/44.60

64.55/35.45

BGN 100.00

CAD0.01 

100/0 

100/0

1

1

1

6

7

7

7

64.55/35.45
64.55/35.45
0/100
64.55/35.45
64.55/35.45

No Par Value 
No Par Value 
No Par Value 
No Par Value 
No Par Value 

8
9
10
11
12

7

1

1

100/0

13
13

67.71/0

67.71/0

CNY1.00

CNY1.00

CNY1.00 

55.40/44.60

64.55/35.45
64.55/35.45

Canada – McCarthy Tetrault LLP, 745 Thurlow Street, Suite 2400, Vancouver, BC, V6E 0C5
Hourglass Cosmetics Canada Limited
No Par Value
Chile- Av. Carrascal N°3351, Quinta Normal, Santiago
Unilever Chile Limitada
Unilever Chile SCC Limitada
China – 10th floor No.398, North Cao Xi Road, Xuhui District, Shanghai
Blueair Shanghai Sales Co. Limited
China – 1st Floor, No. 78 Binhai 2nd Road, Hangzhou Bay, New District, Ningbo City, Zhejiang 
Province 
Ningbo Hengjing Inspection Technology Co., Ltd 
(67.71)
China – Seaside Avenue, Cixi Econimce and Technical Development Zone (Hangzhou Bay New Zone)
Qinyuan Group Co. Limited (67.71)
China – Room 23, Hall 5, No. 38, Lane 168, Xing Fu Li Road, Fenjing Town, Jinsham District, Shanghai 
201100
Shanghai Qinyuan Environment Protection 
Technology Co. Limited (67.71)
China – No.33 North Fuquan Road, Shanghai, 200335
Unilever (China) Investing Company Limited
China -88 Jinxiu Avenue, Hefei Economic and Technology Development Zone, Hefei, 230601
100/0 
Unilever (China) Limited
Unilever Services (Hefei) Co. Limited
100/0 
China – No. 225 Jingyi Road, Tianjin Airport Economic Area, Tianjin
Unilever (Tianjin) Company Limited
100/0 
China – 1068 Ting Wei Road, Jinshanzui Industrial Region, Jinshan District, Shanghai
Unilever Foods (China) Co. Limited
China – No. 166 Unilever Avenue West, Qinglong Town, Pengshan Country, Meishan City, Sichuan 
Province 610016
Unilever (Sichuan) Company Limited
China – No.16 Wanyuan Road, Beijing E&T Development, Beijing 100076
Walls (China) Co. Limited
China – 358, Ci Yi Road, Hangzhou Bay New Zone
Zhejiang Qinyuan Water Treatment Technology Co. 
Limited (67.71)
China – Room 326, 3rd Floor, Xinmao Building, No.2 South Taizhong Road South, Shanghai Free 
Trade Zone

USD1.00 
CNY1.00 

CNY1.00 

CNY1.00 

USD1.00 

USD1.00 

USD1.00 

USD1.00 

USD1.00 

67.71/0

67.71/0

100/0 

100/0 

100/0 

100/0

1
1

1

1

1

1

1

1

1

1

Unilever Trading (Shanghai) Co. Ltd

100/0

RMB2,000,000

1

153

Financial StatementsUnilever Annual Report and Accounts 2019Group Companies continued

Name of 

Undertaking

% 
holding 
as 
between 
NV /PLC

Nominal  
Value

Share 
Class 
Note

Name of 

Undertaking

China – Floor 1, Building 2, No.33 North Fuquan Road, Shanghai, 200335

Shanghai CarverKorea Limited

0/100

USD1.00

1

1

1

1

1
1

0/100

100/0

100/0

100/0 

0/99.33

CRC1.00 

CRC1.00 

HRK1.00 

XOF5,000.00 

XOF 10,000.00 

100/0 
100/0 

COP100.00 
COP100.00 

Colombia – Av. El Dorado, No. 69B-45. Bogota Corporate Center Piso 7, Bogotá
Unilever Colombia SCC S.A.S.
Unilever Andina Colombia Limitada
Costa Rica – La Asunción de Belén, Planta Industrial Lizano, Autopista Bernardo Soto
Unilever de Centroamerica S.A.
1
Costa Rica – Provincia de Heredia, Cantón Belén, Distrito de la Asunción, de la intersección Cariari- 
Belén, 400 Mts. Oeste, 800 Mts., al Norte
UL Costa Rica SCC S.A.
Cote D’Ivoire -01 BP 1751 Abidjan 01, Boulevard de Vridi
Unilever-Cote D’Ivoire (99.33)
Cote D’Ivoire – Abidjan-Marcory, Boulevard Valery Giscard d’Estaing, Immeuble Plein Ciel, Business 
Center, 26 BP 1377, Abidjan 26
Unilever Afrique de l’Ouest
Croatia – Strojarska cesta 20, 10000 Zagreb
Unilever Hrvatska d.o.o.
Cuba – Zona Especial de Desarrollo Mariel, Provincia Artemisa
Unilever Suchel, S.A. (60)
Cyprus – Head Offices, 195C Old Road Nicosia Limassol, CY-2540 Idalion Industrial Zone – Nicosia
Unilever Tseriotis Cyprus Limited (84)
Czech Republic – Voctářova 2497/18, 180 00 Praha 8
Unilever ČR, spol. s r.o.
UNILEVER RETAIL ČR, spol. s r.o.
Denmark – Ørestads Boulevard 73, 2300 København S
Unilever Danmark A/S
Denmark – Petersmindevej 30, 5000 Odense C
Unilever Produktion ApS
Djibouti-Haramous, BP 169
Unilever Djibouti FZCO Limited
Dominican Republic – Ave. Winston Churchill, Torre Acrópolis Piso 17, Santo Domingo
Unilever Caribe, S.A.
Ecuador – Km 25 Vía a Daule, Guayaquil
Unilever Andina Ecuador S.A.
Egypt- Bourg El-Arab City, Alexandria
Fine Tea Co (SAE)
Unilever Mashreq – Foods (SAE)
Egypt – 6th of October City, 4th Industrial Zone, Piece Number 68, Giza
Unilever Mashreq – Home Care (SAE)
Unilever Mashreq – Personal Care (SAE)
Egypt – 14th May Bridge, Ezbet Hegazy, Alexandria

CZK210,000.00 
CZK100,000.0

EGP2.00 
EGP20.00 

EGP2.00 
EGP10.00 

0/100
0/100

0/100
0/100

0/100
0/100

DOP1,000.00 

USD1,000.00 

DKK1,000.00 

DKK100.00 

USD20.00 

USD1.00 

EUR1.00 

 100/0 

100/0 

100/0

100/0

0/100

0/ 84

 60/0

1
1

1
1

1
1

1

1

1

1

1

1

1

1

Unilever Mashreq International Company

0/100

USD1,000.00 

1

0/60

0/100

EGP10.00 

EGP100.00 

Egypt – Industrial Zone – 14th May Bridge, Smouha, Alexandria
Unilever Mashreq Trading LLC (60)
Egypt – Bourg El-Arab City, 1st Industrial Zone, Block 11, Piece Number 5, Alexandria
Unilever Mashreq – Tea (SAE)
Egypt – Flat no.4, third floor, building no. 78, Tereat Al Mariouteyya street, Faisal Al Haram, Gizah
Unilever Mashreq for Import and Export LLC
El Salvador – Nivel 19 Edificio Torre Futura, 87 av. Norte y calle El Mirador, Colonia Escalón, San 
Salvador
Unilever El Salvador SCC S.A. de C.V.
Unilever de Centro America S.A. de C.V
England and Wales – Unilever House, 100 Victoria Embankment, London, EC4Y 0DY
Accantia Group Holdings 
(unlimited company)
Alberto-Culver (Europe) Limited
Alberto-Culver Group Limited
Alberto-Culver UK Holdings Limited
Alberto-Culver UK Products Limited

USD11.00 
USD1.00 

100/0 
100/0 

EGP100.00

5.61/94.39

GBP0.01 

0/100

1

1

1

1
1

1

55.40/44.60
55.40/44.60
55.40/44.60
55.40/44.60
55.40/44.60
0/100
0/100
0/100
0/100
0/100
0/100
0/100
0/100
55.40/44.60
0/100
0/100
0/100
0/100
0/100
0/100
0/100
0/100
0/100
0/100
0/100
0/100
0/100
0/100
0/100
0/100
0/100
0/100
0/100

GBP1.00 
GBP1.00 
GBP1.00 
GBP1.00 
GBP5.00 
GBP1.00 
GBP1.00 
GBP1.00 
GBP0.25 
GBP1.00 
GBP1.00 

GBP1.00
GBP1.00
GBP1.00 
GBP1.00 
GBP1.00 
GBP1.00 
GBP1.00 
GBP1.00 
GBP1.00
GBP0.01
GBP1.00
GBP1.00 
GBP1.00
GBP0.001 
GBP1.00 
GBP1.00 
GBP1.00 
GBP1.00 
GBP1.00 
AUD10.00 
GBP1.00 

GBP1.00 

GBP1.00 

GBP1.00
GBP1.00 

1
1
1
1
14
1
1
1
1
1
15
16
1
1
1
18
68
69
1
1
1
1
1
1
1
1
1
1
1
1
1
2
1

1

1

1
1

Associated Enterprises Limited°
BBG Investments (France) Limited
Brooke Bond Assam Estates Limited
Brooke Bond Group Limited°
Brooke Bond South India Estates Limited°

CPC (UK) Pension Trust Limited
Dollar Shave Club Limited
Hourglass Cosmetics UK Limited
Margarine Union (1930) Limited°

MBUK Trading Limited
Mixhold Investments Limited
ND4A Limited
Pukka Herbs Limited
T2 Tea (UK) Limited
TIGI Limited
TIGI Holdings Limited
Toni & Guy Products Limited°
UAC International Limited
UML Limited
Unidis Forty Nine Limited
Unilever Australia Investments Limited
Unilever Australia Partnership Limited
Unilever Australia Services Limited

Unilever Company for Industrial Development 
Limited
Unilever Company for Regional Marketing and 
Research Limited
Unilever Corporate Holdings Limited°
Unilever Employee Benefit Trustees Limited

0/100

0/100

0/100
0/100

154

Unilever S.K. Holdings Limited
Unilever Innovations Limited
Unilever Overseas Holdings Limited°
Unilever Superannuation Trustees Limited
Unilever U.K. Central Resources Limited
Unilever U.K. Holdings Limited°
Unilever UK & CN Holdings Limited

Unilever UK Group Limited

Unilever US Investments Limited°
United Holdings Limited°

% 
holding 
as 
between 
NV /PLC

0/100
0/100
0/100
0/100
0/100
0/100
0/100
0/100
0/100
0/100
49.86/50.14
1.67/98.33
5.61/94.39
0/100
0/100
99.67/0.33

Nominal  
Value

Share 
Class 
Note

GBP1.00 
GBP0.10
GBP1.00 
GBP1.00 
GBP1.00 
GBP1.00 
GBP1.00 
GBP1.00 
GBP10.00 
GBP10.00 
GBP1.00 
GBP1.00 
GBP1.00 
GBP1.00 
GBP1.00 
GBP500.00 

1
1
1
1
1
1
2
3
23
24
2
3
21
1
1
22

England and Wales – Unilever House, Springfield Drive, Leatherhead, KT22 7GR
Alberto-Culver Company (U.K.) Limited
TIGI International Limited
Unilever Pension Trust Limited
Unilever UK Limited
Unilever UK Pension Fund Trustees Limited
USF Nominees Limited
England and Wales – The Manser Building, Thorncroft Manor, Thorncroft Drive, Dorking, KT22 8JB
Dermalogica (UK) Limited
England and Wales – 1st Floor, 16 Charles II Street, London, SW1Y 4QU
Unilever Ventures III Limited Partnership (86.25)
England and Wales – Union House, 182-194 Union Street, London, England, England, SE1 0LH
REN Skincare Limited
REN Limited

5.61/94.39
0/100
0/100
5.61/94.39
0/100
0/100

GBP1.00 
GBP1.00 
GBP1.00 
GBP1.00 
GBP1.00 
GBP1.00 

57.50/28.75

GBP1.00 

0/100

1
1
1
1
1
1

1

4

Murad Europe Limited
England and Wales - Palm Court, 4 Heron Square, Richmond, Surrey, TW9 1EW
Nature Delivered Limited

0/100
0/100
0/100
0/100

0/100
0/100
0/100

GBP1.00 
GBP1.00 
GBP0.032
GBP1.00 

1
1
96
1

GBP0.001
GBP0.001
GBP0.001

1
79
84

1

1
1
1

0/100

0/100

GBP0.01

GBP0.25
GBP1.00
GBP1.00

0/100
0/100
5.61/94.39

England and Wales – Tolldown Barn, Dyrham, Whiltshire, SN14 8HZ
Marshfield Bakery Limited
England and Wales – 1 More Place, London, SE1 2AF
Accantia Health and Beauty Limited (In Liquidation)
Unidis Nineteen Limited (In Liquidation)
Unilever Bestfoods UK Limited (In Liquidation) 
England and Wales – C/O Tmf Group 8th Floor, 20 Farringdon Street, London, United Kingdom, EC4A 4AB
Unilever Ventures Limited
Estonia – Kalmistu tee 28a, Tallinna linn, Harju maakond, 11216
Unilever Eesti AS
Ethiopia – Bole Sub City, Kebele 03/05, Lidiya Building, Addis Ababa
Unilever Manufacturing PLC
Finland – Post Box 254, 00101 Helsinki
Unilever Finland Oy
Unilever Ingman Production Oy
France – 20, rue des Deux Gares, 92500, Rueil-Malmaison
Bestfoods France Industries S.A.S. (99.99)
Cogesal-Miko S.A.S. (99.99)
Fralib Sourcing Unit S.A.S. (99.99)
Saphir S.A.S. (99.99)
J-Labs S.A.S. (99.99)
Tigi Services France S.A.S. (99.99)

No Par Value 
No Par Value 
No Par Value 
EUR1.00 
No Par Value 
No Par Value 

 64.54/35.45
 64.54/35.45
 64.54/35.45
 64.54/35.45
 64.54/35.45
 64.54/35.45

EUR16.82 
EUR1.00 

100/0 
100/0 

ETB1,000.00 

1
1
1
1
1
1

GBP1.00 

EUR6.30 

100/0 

0/100

1
1

1

1

1

Unilever France S.A.S. (99.99)

 64.54/35.45

 64.54/35.45
 64.54/35.45
 64.54/35.45

Unilever France Holdings S.A.S. (99.99)
Unilever France HPC Industries S.A.S. (99.99)
Unilever Retail Operations France (99.99)
France – Parc Activillage des Fontaines – Bernin 38926 Crolles Cedex
Intuiskin S.A.S.∆(95.81)
95.81/0
France – ZI de la Norge – Chevigny Saint-Sauveur, 21800 Quetigny
Amora Maille Societe Industrielle S.A.S. (99.99)
64.54/35.45
France – 10-12, avenue du Recteur Poincare, Paris, 75016
Laboratoire Garancia
Germany – Wiesenstraße 21. 40549 Düsseldorf
Dermalogica GmbH
Germany – Am Strandkai 1, 20457 Hamburg
DU Gesellschaft für Arbeitnehmerüberlassung mbH 
(99.99)
NU Business GmbH
Unilever Deutschland GmbH

100/0 

 100/0

No Par Value 

EUR1.00 
EUR1.00 
No Par Value 

EUR1.00 

No Par Value 

EUR62.50

EUR25,000.00 

DEM50,000.00 
EUR25,000.00
EUR90,000,000.00 
EUR2,000,000.00 
EUR1,000,000.00 
EUR39,000.00 
EUR18,000.00 
EUR14,300.00 
EUR5.200.00 
EUR6,500.00 

64.54/35.45
64.55/35.55
64.55/35.45
64.55/35.45
64.55/35.45
64.55/35.45
64.55/35.45
64.55/35.45
64.55/35.45
64.55/35.45
64.55/35.45

Unilever Deutschland Holding GmbH

Unilever Deutschland Produktions GmbH & Co. OHG∞
Unilever Deutschland Produktions Verwaltungs 
GmbH
Unilever Deutschland Supply Chain Services GmbH
Dollar Shave Club GmbH
T2 Germany GmbH
Germany – Schultetusstraße 37, 17153 Stavenhagen
Maizena Grundstücksverwaltung GmbH & Co. OHG∞
Pfanni GmbH & Co. OHG Stavenhagen∞
Rizofoor Gesellschaft mit beschränkter Haftung

Schafft GmbH

64.55/35.45

EUR179,000.00 

64.55/35.45
100/0
100/0

63.61/36.39
64.55/35.45
96.45/3.55
100/0 
64.55/35.45

EUR51,150.00 
EUR25,000.00
EUR25,000.00

EUR15,350.00 
EUR138,150.00 
EUR63,920.00 

1

1
1
1

1

1

1

1

1
1
1
1
1
1
1
1
1
1
4

1

1
1
1

4
4
1
1
1

Unilever Annual Report and Accounts 2019Name of 

Undertaking

% 
holding 
as 
between 
NV /PLC

Nominal  
Value

Share 
Class 
Note

Name of 

Undertaking

% 
holding 
as 
between 
NV /PLC

Nominal  
Value

Share 
Class 
Note

64.55/35.45

EUR100,000.00 

66.33/33.67

64.74/35.26

64.55/35.45

0/100
0/100

EUR8,090,190.00

EUR100.00
EUR25,600.00

UBG Vermietungs GmbH
Unilever Deutschland Immobilien Leasing GmbH & 
Co. OHG∞
Unilever Deutschland IPR GmbH & Co. OHG∞
Germany – Hertzstraße 6, 71083 Herrenberg-Gülstein
TIGI Eurologistic GmbH
TIGI Haircare GmbH
Ghana -Swanmill, Kwame Nkrumah Avenue, Accra
Millers Swanzy (Ghana) Limited
Ghana – Plot No. Ind/A/3A-4, Heavy Industrial Area, Tema
Unilever Ghana Limited (66.56)
Ghana - Plot No. Ind/A/3A-4, P O Box 721, Tema
Unilever Oleo Ghana Limited
Greece – Kymis ave & 10, Seneka str. GR-145 64 Kifissia
Elais Unilever Hellas SA
Unilever Knorr SA
Unilever Logistics SA
Guatemala – Diagonal 6. 10-50 zona 10, Ciudad de Guatemala. Nivel 17 Torre Norte Ed. 
Interamericas World Financial Center
Unilever de Centroamerica S.A. 
Guatemala – 24 Avenida, Calzada Atanacio Tzul, 35-87 Zona 12 Ciudad de Guatemala
Unilever Guatemala SCC S.A.
Honduras – Anillo Periférico 600 metros después de la colonia, Residencial, Las Uvas contigua 
acceso de residencial Roble Oeste, Tegucigalpa M.D.C.

EUR10.00 
EUR10.00 
EUR10.00 

100/0 
100/0 
100/0 

No Par Value

GHC0.0192 

GTQ100.00 

GTQ60.00 

GHC1.00 

0/66.56

0/100

0/100

100/0

100/0

Unilever de Centroamerica S.A. 

100/0

HNL10.00 

1

1

4

4

1
1

1

1

1
1
1

1

1

1

7

7

1

1

1

1

0/100

0/100

100/0

HKD1.00

HUF1.00 

HKD1.00 

HKD0.10 

HKD0.01 

55.40/44.60

64.55/35.45

64.55/35.45

No Par Value

0/67.18
0/67.18
0/67.18
0/67.18
0/67.18
0/67.18
0/67.18
0/67.18
0/67.18
0/100
0/100

INR10.00 
INR10.00 
INR1.00 
INR10.00 
INR10.00
INR10.00 
INR10.00 
INR1.00 
INR10.00 
INR10.00 
INR1.00 

Hong Kong -Suite 1106-8, 11/F, Tai Yau Building, 181 Johnston Road, Wanchai
Blueair Asia Limited
Hong Kong – 6/F Alexandra House, 18 Charter Road, Central
T2 Hong Kong
Hong Kong – 6 Dai Fu Street, Tai Po Industrial Estate, N.T.
Unilever Hong Kong Limited
Hong Kong – Suite 907, 9/F, Silvercord Tower 2, 30 Canton Road, Tsim Sha Tsui, Kowloon
Hourglass Cosmetics Hong Kong Limited
Hong Kong – Room 1808, 18/F, Tower II Admiralty Centre, 18 Harcourt Road, Admiralty
Hong Kong CarverKorea Limited
Hungary – 1138-Budapest, Váci út 121-127.
Unilever Magyarország Kft
India – Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai 400 099
Daverashola Estates Private Limited (67.18)
Hindlever Trust Limited (67.18)
Hindustan Unilever Limited° (67.18)
Jamnagar Properties Private Limited (67.18)
Lakme Lever Private Limited (67.18)
Levers Associated Trust Limited (67.18)
Levindra Trust Limited (67.18)
Pond’s Exports Limited (67.18)
Unilever India Exports Limited (67.18)
Unilever Industries Private Limited°
Unilever Ventures India Advisory Private Limited
India – S-327, Greater Kailash – II, New Delhi – 110048, Delhi
Blueair India Pvt. Limited
Indonesia – Grha Unilever, Green Office Park Kav 3, Jalan BSD Boulevard Barat, BSD City, Tangerang, 
15345
PT Unilever Indonesia Tbk (84.99)
PT Unilever Enterprises Indonesia (99.26)
PT Unilever Trading Indonesia
Indonesia – KEK Sei Mangkei, Nagori Sei Mangkei, Kecamatan Bosar Maligas, Kabupaten 
Simalungun 21183, Sumatera Utara
PT Unilever Oleochemical Indonesia
Iran – No. 23, Corner of 3rd Street, Zagros Street, Argentina Square, Tehran
Unilever Iran (Private Joint Stock Company) (99.35)
Ireland – 20 Riverwalk, National Digital Park, Citywest Business Campus Dublin 24
Lipton Soft Drinks (Ireland) Limited
Unilever Ireland (Holdings) Limited
Unilever Ireland Limited
Isle of Man – Bridge Chambers, West Quay, Ramsey, Isle of Man, IM8 1DL
Rational International Enterprises Limited
Israel – 3 Gilboa St. Airport City, Ben Gurion Airport
Beigel & Beigel Mazon (1985) Limited
Israel – 52 Julius Simon Street, Haifa, 3296279
Bestfoods TAMI Holdings Ltd
Israel Vegetable Oil Company Ltd
Unilever Israel Foods Ltd

IDR2.00 
IDR1,000.00 
IDR1,003,875.00 

54.86/30.13
64.07/35.19
100/0 

EUR1.26 
EUR1.26 
EUR1.26 

0/100 
0/100 
0/100 

1
1
1
1
1
1
1
1
1
1
1

IDR1,000,000.00 

IRR1,000,000.00 

12.80/87.20

99.99/0.01

INR10. 00 

USD1.00 

ILS1.00 

99.35/0

100/0 

0/100

1
1
1

1
1
1

1

1

1

1

1

25.11/74.89
25.11/74.89
25.11/74.89
25.11/74.89
25.11/74.89
25.11/74.89
0/100
25.11/74.89
25.11/74.89

ILS0.001 
ILS0.0001 
ILS0.10 
ILS0.10 
ILS0.10 
ILS0.0002 
ILS1.00 
ILS0.0001 
ILS1.00 

1
1
35
79
17
25
1
1
1

0/100
0/100
0/0

ILS1.00
ILS1.00
ILS1.00

100/0 

EUR1,815,800.00 

51/0 

EUR40,000.00 

100/0 

EUR40,000.00 

95.81/0 

EUR10,000.00 

30
1
31

5

5

5

1

Unilever Israel Home and Personal Care Limited
Unilever Israel Marketing Ltd
Unilever Shefa Israel Ltd
Israel – Haharoshet 1, PO Box 2288, Akko, 2451704
Glidat Strauss Limited

Italy – Piazza Paleocapa 1/D, 10100, Torino
Gromart S.R.L.
Italy – Via Crea 10, 10095, Grugliasco
G.L.L. S.R.L. (51)
Italy – Via Roma 101, 35122, Padova
Grom-PD S.R.L.
Italy - Via Tortona 25, cap 20144 – Milano
Intuiskin S.R.L. (95.81)
Italy – Piazzale Biancamano n.8, 20121, Milano

Unilever Italia Administrative Services S.R.L.

100/0

EUR70,000.00 

5

7

1

1

4

1

1

5

0/100

100/0

100/0

100/0

JY1.00

100/0 

100/0 

1
1
1
1

5
5
5
5

0/97.47

1
1
1
1
1

GBP1.00 

KES20.00 

JOD10.00 

KRW500.00

64.55/35.45

EUR 10,000.00

KRW10,000.00 

100/0
100/0
100/0
100/0

100/0
100/0
100/0
100/0
100/0

0/98.20
0/98.20
0/51.08
0/98.20

KES1.00 
KES1.00 
KES20.00 
KES1.00 

EUR600,000.00 
EUR10,000,000.00 
EUR25,000,000.00 
EUR200,000.00 

JPY50,000,000.00
JPY100,000,001.00
JPY10,000,000.00
JPY100,000,001.00
JPY50,000,000.00

Italy – Via Paolo di Dono 3/A 00142 Roma
Unilever Italia Logistics S.R.L.
Unilever Italia Manufacturing S.R.L.
Unilever Italia Mkt Operations S.R.L.
Unilever Italy Holdings S.R.L.
Italy – Business Center Monte Napoleone, Via Monte Napoleone 8, 20121 – Milano
UPD Italia
Japan – 2-1-1, Kamimeguro, Meguro-ku, Tokyo 153-8578
Unilever Japan Beverage K.K.
Unilever Japan Customer Marketing K.K.
Unilever Japan Holdings K.K.
Unilever Japan K.K.
Unilever Japan Service K.K.
Japan - 1-8-1 Shinjuku, Shinjuku-ku, Tokyo
Lenor Japan K.K. 
Jersey – 13 Castle Street, St Helier, Jersey, JE4 5UT
Unilever Chile Investments Limited
Jordan – Amman
Unilever Jordan LLC
Kazakhstan – Raimbek, Avenue 160 A, Office 401, Almaty
Unilever Kazakhstan LLP
Kenya – Head Office, Kericho-Nakuru Road, P.O. BOX 20, 20200, Kericho
Brooke Bond Mombasa Limited (98.20)
Mabroukie Tea & Coffee Estates Limited (98.20)
The Limuru Tea Company Limited (51.08)
Unilever Tea Kenya Limited (98.20)
Kenya – Commercial Street, Industrial Area, P.O. BOX 30062-00100, Nairobi
Unilever Kenya Limited°
Korea – 443 Taeheran-ro, Samsung-dong, Kangnam-gu, Seoul
Unilever Korea Chusik Hoesa
Korea – 81, Tojeong 31-gil, Mapo-gu, Seoul
Carver Korea Co., Ltd (97.47)
Laos – Viengvang Tower, 4th Floor, Room no. 402A, Boulichan Road, Dongpalan Thong Village, 
Sisattanak District, Vientiane Capital
Unilever Services (Lao) Sole Co Limited
Latvia – Kronvalda bulvāris 3-10, Rīga, LV-1010
Unilever Baltic LLC
Lebanon – Sin El Fil, Zakher Building, Floor 4, Beirut
Unilever Levant s.a.r.l.
Lithuania – Skuodo st. 28, Mazeikiai, LT-89100
UAB Unilever Lietuva distribucija
UAB Unilever Lietuva ledu gamyba
Malawi – Room 33, Gateway Mall, Area 47, Lilongwe Malawi
Unilever South East Africa (Private) Limited
Malaysia – Level 34, Menara TM, Jalan Pantai Baru, 59200 Kuala Lumpur
Unilever (Malaysia) Holdings Sdn. Bhd. (70)
Unilever (Malaysia) Services Sdn. Bhd. (70)
Unilever Foods (Malaysia) Sdn. Bhd.
Unilever Malaysia Aviance Sdn. Bhd.
Mexico – Av. Tepalcapa No.2, Col. Rancho Santo Domingo, C.P. 54900 Tultitlán, Estado de México
Unilever de Mexico S.de R.l. de C.V.
Unilever Holding Mexico S.de R.L. de C.V.
Unilever Manufacturera S.de R.L. de C.V.
Servicios Professionales Unilever S.de R.L. de C.V.
Unilever Mexicana S.de R.L. de C.V.
Unilever Real Estate Mexico S.de R.L. de C.V.
Unilever Servicios de Promotoria, S.de R.L. de C.V.
Moldova – 6A Uzinelor Street, Kishinev, MD -2023
Betty Ice Moldova
Morocco – Km 10, Route Cotiere, Ain Sebaa, Casablanca
Unilever Maghreb S.A. (99.98)
Mozambique – Avenida 24 de Julho, Edifício 24, nº 1097, 4º andar, Maputo
1
Unilever Mocambique Limitada
Myanmar – No (40,41,47), Min Thate Hti  Kyaw Swar Street, 39 Ward, Shwe Pyi Thar Industrial Zone 
(2), Shwe Pyi Thar Township, Yangon
Unilever (Myanmar) Limited
Myanmar – No (196), West Shwe Gone Dine 5th Street, Bahan Township, Yangon
Unilever (Myanmar) Services Limited
1
Myanmar – Lot No.28,30,31, Hlaing Thar Yar Industrial Zone (3), Hlaing Thar Yar Township, Yangon
1
Unilever EAC Myanmar Company Limited (60)
Nepal – Basamadi, Hetanda – 3, Makwanpur
Unilever Nepal Limited (53.75)
Netherlands- Weena 455, 3013 AL Rotterdam
Alberto-Culver Netherlands B.V.*

64.55/35.45
64.55/35.45
64.55/35.45
64.55/35.45
64.55/35.45
64.55/35.45
64.55/35.45

No Par Value
No Par Value
No Par Value 
No Par Value 

EUR3,620.25 
EUR3,620.25 

0/70
0/70
0/100
0/100

MDL 7,809,036.00

LBP1,000,000.00 

100/0 
100/0 

LAK80,000.00 

No Par Value

No Par Value

No Par Value

MAD100.00 

4
4
4
4
4
4
4

NPR100.00 

MWK2.00 

USD0.01 

EUR1.00 

99.98/0

0/53.75

1
1
1
1

100/0 

100/0 

100/0 

100/0

0/100

100/0

100/0

100/0

60/0

1
1

1

1

1

1

1

1

1

1

7

Argentina Investments B.V.*
BFO Holdings B.V.*
BFO TWO B.V.*
BrazH1 B.V.*
BrazH2 B.V.*
Brazinvest B.V.*
Brazinvestee B.V.*
Chico-invest B.V.*
Dollar Shave Club B.V.*
Doma B.V.*
Handelmaatschappij Noorda B.V.°*
Unilever Foods & Refreshments Global B.V.*
Itaho B.V.*
Lipoma B.V.°*
Marga B.V.°*
Mavibel (Maatschappij voor Internationale 
Beleggingen) B.V.°*

55.40/44.60
55.40/44.60
64.55/35.45
64.55/35.45
55.40/44.60
64.55/35.45
64.55/35.45
64.55/35.45
64.55/35.45
64.55/35.45
100/0
100/0
100/0
100/0
100/0
100/0
100/0

EUR1.00 
EUR1.00 
EUR454.00 
EUR1.00 
EUR1.00 
EUR1.00 
EUR1.00 
EUR1.00 
EUR1.00 
EUR455.00 
EUR1.00
NLG1,000.00 
NLG1,000.00 
EUR453.78 
EUR1.00 
NLG1,000.00 
EUR1.00 

2
3
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1

100/0

EUR1.00 

1

155

Financial StatementsUnilever Annual Report and Accounts 2019Nominal  
Value

Share 
Class 
Note

Name of 

Undertaking

% 
holding 
as 
between 
NV /PLC

Nominal  
Value

Share 
Class 
Note

Group Companies continued

% 
holding 
as 
between 
NV /PLC

64.55/35.45

100/0
0/100
55.40/44.60
100/0
0.25/99.75
64.55/35.45
64.55/35.45
64.55/35.45
100/0
0/100
100/0
64.55/35.45
100/0 
64.55/35.45
64.55/35.45
100/0
100/0
100/0
64.55/35.45
100/0
100/0
0/100
100/0
100/0 
100/0
100/0
100/0
100/0
100/0
100/0
100/0
64.55/35.45
100/0
100/0
100/0
100/0
64.55/35.45
100/0
100/0
100/0
100/0
100/0
100/0
100/0
100/0
0/100
0/0

100/0
100/0

100/0
100/0
100/0

100/0

Name of 

Undertaking

Mexinvest B.V.*

Mixhold B.V.*

Naamlooze Vennootschap Elma°*†

New Asia B.V.*
Nommexar B.V.*
Ortiz Finance B.V.*
Pabulum B.V.*
Rizofoor B.V.*
Rolf von den Baumen’s Vetsmelterij B.V.*
Rolon B.V.*
Saponia B.V.°*
ThaiB1 B.V.*
ThaiB2 B.V.*
Unilever Administration Centre B.V.*
Unilever Alser B.V.*
Unilever Berran B.V.*
Unilever Canada Investments B.V.*
Unilever Caribbean Holdings B.V.*
Unilever Corporate Holdings Nederland B.V.
Unilever Employee Benefits Management B.V.*
Unilever Employment Services B.V.*
Unilever Europe B.V.*
Unilever Europe Business Center B.V.*

Unilever Finance International B.V.°*
FoodServiceHub B.V.*
Unilever Global Services B.V.*
Unilever Holdings B.V.*
Unilever Home & Personal Care Nederland B.V.*
Unilever Indonesia Holding B.V.*
Unilever Insurances N.V.
Unilever Netherlands Retail Operations B.V.*
Unilever Nederland Holdings B.V.°*
Unilever Pilot B.V.
Unilever Turkey Holdings B.V.*
Unilever US Investments B.V.°*
Unilever Ventures Holdings B.V.*
Unilever UK Holdings B.V.*
Unilever International Holdings B.V.*
Unilever UK Holdings N.V.˚*
Unilever International Holdings N.V.˚* 
Univest Company B.V.
UNUS Holding B.V.*

Verenigde Zeepfabrieken B.V.*
Wemado B.V.°*
Netherlands – Nassaukade 5, 3071 JL Rotterdam
Tessa B.V.*
Unilever Nederland B.V.*
Unilever Nederland Foods Factories B.V.*
Netherlands – Reggeweg 15, 7447 AN Hellendoorn
Ben en Jerry’s Hellendoorn B.V.*
Netherlands – Deltaweg 150, 3133 KM Vlaardingen
Lever Faberge Europe-Sourcing Unit Vlaardingen B.V.*
Netherlands – Markhek 5, 4824 AV Breda
De Korte Weg B.V.*

EUR1.00 

EUR1.00 
EUR1.00 
EUR1.00 
NLG1,000.00 
NLG1,000.00 
EUR1.00 
EUR1.00 
NLG100.00 
NLG1,000.00 
NLG1,000.00 
EUR454.00 
NLG1,000.00 
NLG1,000.00 
NLG1,000.00 
NLG1,000.00 
EUR1.00 
EUR1.00 
EUR1.00 
EUR1.00 
EUR1,800.00 
EUR0.01
NLG1,000.00 
NLG1,000.00 
EUR1.00 
EUR454.00 
EUR454.00
EUR1.00 
EUR1.00 
EUR1.00 
EUR454.00 
EUR100.00 
EUR1.00 
EUR454.00 
EUR1.00 
EUR454.00 
EUR1.00
EUR1.00 
EUR1.00 
EUR453.79 
EUR1.00
EUR1.00
EUR1.00
EUR1.00
EUR1.00 
EUR0.10 
EUR0.10 
EUR0.10 
Non-voting†
NLG1,000.00 
NLG1,000.00 

EUR1.00 
EUR454.00 
EUR46.00 

EUR453.78 

1

2
3
26
1
27
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
14
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
2
3
28

1
1

1
1
1

1

1

100/0

NLG1,000.00 

100/0
100/0

EUR1.00
EUR1.00

1
26

1

4

1

100/0

0/100

100/0

EUR460.00

EUR460.00 

NLG1,000.00 

0/100
0/100
0/100
0/100

NZD1.00 
NZD2.00 
NZD1.00 
No Par Value 

Netherlands – Bronland 14, 6708 WH Wageningen
Unilever Innovation Centre B.V.
Netherlands – Unilever House, 100 Victoria Embankment, London, EC4Y 0DY (Registered Seat: 
Rotterdam)
Unilever Overseas Holdings B.V.*
Netherlands – Nassaukade 3, 3071 JL Rotterdam
Unilever Nederland Services B.V.*
New Zealand – Level 4, 103 Carlton Gore Rd, Newmarket, Auckland 1023
1
T2 NZ Limited
1
Unilever New Zealand Limited
1
Unilever New Zealand Trading Limited
Ben & Jerry’s Franchising New Zealand Limited
1
Nicaragua – Km 11.5, Carretera Vieja a León, 800 Mts Norte, 100 Mts Este, 300 Mts Norte, Managua
Unilever de Centroamerica S.A. 
1
Niger – BP 10272 Niamey
Unilever Niger S.A. (88.81)
Nigeria – 1 Billings Way, Oregun, Ikeja, Lagos
Unilever Nigeria Plc (72.32)
West Africa Popular Foods Nigeria Limited (51)
Norway – Martin Linges vei 25, Postbox 1, 1331 Fornebu
Unilever Norge AS
Pakistan – Avari Plaza, Fatima Jinnah Road, Karachi – 75530
Lever Associated Pakistan Trust (Private) Limited 
Unilever Pakistan Foods Limited (76.50)
Unilever Pakistan Limited (99.27)
(71.78)
Palestine – Ersal St. Awad Center P.O.B 3801 Al-Beireh, Ramallah
Unilever Market Development Company
1
Panama – Punta Pacífica, Calle Isaac Hanoro Missri, P.H. Torre de las Américas, Torre C, Oficina 32, 
corregimiento de San Francisco, Distrito y Provincia de Panamá
Unilever Regional Services Panama S.A.

0/100
42.38/34.12
0/99.27
0/71.78

PKR10.00 
PKR10.00 
PKR50.00 
PKR100.00 

NGN0.50 
NGN1.00 

0/72.32
0/51

XOF10,000.00 

1
1
1
14

NOK100.00 

NIC50.00 

USD1.00 

ILS1.00 

0/88.81

100/0 

100/0 

100/0 

0/100

1
1

1

1

1

156

Panama – Calle Isaac Honoro, Torre de las Americas, torre C, piso 32, corregimiento de San 
Francisco, distrito y provincia de Panamá
Unilever de Centroamerica S.A. 
Paraguay – 4544 Roque Centurión Miranda N° 1635 casi San Martin. Edificio Aymac II, Asunción
Unilever de Paraguay S.A.
Peru – Av. Paseo de la Republica 5895 OF. 401, Miraflores, Lima 18
Unilever Andina Perú S.A.
Philippines – Linares Road, Gateway Business Park, Gen. Trias, Cavite
Metrolab Industries, Inc.

PYG1,000,000.00 

No Par Value

PEN1.00 

100/0 

100/0 

100/0

64.55/35.45
64.55/35.45

PHP1.00 
PHP10.00 

1

1

1

7
14

1

1

1
1
1

0/100

100/0 

PHP1.00 

PHP50.00 

PHP100.00 

USD100.00 

32.28/17.72

64.55/35.45

64.55/35.45

RWF1000.00

0/100
0/100
0/100

99/0
100/0 
100/0 
100/0

PLN50.00 
PLN50.00 
PLN10.00 

Philippines – 7th Floor, Bonifacio Stopover Corporate Center, 31st Street corner 2nd Avenue, 
Bonifacio Global City, Taguig City
Unilever Philippines, Inc.
7
Philippines – 11th Avenue corner 39th Street, Bonifacio Triangle, Bonifacio Global City, Taguig City
7
Unilever Philippines Body Care, Inc.
Philippines – Manggahan Light Industrial Compound, A. Rodriguez Avenue, Bo. Manggahan, Pasig City
Unilever RFM Ice Cream, Inc. (50)
29
Poland – Jerozolimskie 134, 02-305, Warszawa
Unilever Polska Sp. z o.o.
Unilever Poland Services Sp. z o.o.
Unilever Polska S.A.
Puerto Rico – Professional Services Park 997, San Roberto St., Suite 7, San Juan
Unilever de Puerto Rico, Inc°
Rwanda – Nyarugenge, Nyarungenge, Umujyi wa Kigali, Rwanda, P.O. BOX 6428 Kigali
Unilever Tea Rwanda Limited
Romania – Ploiesti, 291 Republicii Avenue, Prahova County
1
Unilever Romania S.A. (99)
1
Unilever Distribution SRL
1
Unilever South Central Europe S.A.
Betty Ice SRL
1
Romania - 9-9A Dimitrie Pompei Blvd, Iride Business Park Buildings 5 and 6, 2nd District, Bucuresti
Good People SA
1
Russia – 644031, 205, 10 let Oktyabrya, Omsk
Inmarko Trade LLC
Russia – 123022, 13, Sergeya Makeeva Street, Moscow
OOO Unilever Rus
Saudi Arabia – P.O. Box 5694, Jeddah 21432
Binzagr Unilever LimitedX (49)
Serbia – Belgrade, Serbia, Omladinskih brigada 90b – Novi Beograd
Unilever Beograd d.o.o.
Singapore – 20E Pasir Panjang Road, #06-22 Mapletree Business City, 117439
T2 Singapore PTE Limited
Singapore – 20 Pasir Panjang Road, #06-22 Mapletree Business City, 117439
Unilever Asia Private Limited
Unilever Singapore Pte. Limited
UPD Singapore Private Limited
Slovakia – Karadzicova 10, 821 08 Bratislava
Unilever Slovensko spol. s r.o.
South Africa -15 Nollsworth Crescent, Nollsworth Park, La Lucia Ridge Office Estate,  
La Lucia, 4051
Nollsworth Park Properties (Pty) Limited
Unilever Market Development (Pty) Limited
Unilever South Africa (Pty) Limited
Unilever South Africa Holdings (Pty) Limited 

ROL0.10 
ROL20.00 
ROL260.50 
RON10.00

SGD1.00 
SGD1.00 
SGD1.00

100/0 
0/100
100/0

SAR1,000.00 

11.89/88.11

11.89/88.11

RON10.00

SGD1.00 

EUR1.00

100/0 

100/0

0/100

100/0

1
1
1

0/49

13

13

13

1

1

1

8.98/91.02 
0/100
8.98/91.02
13.53/86.47
25.10/74.90 
0/100

ZAR2.00 
ZAR1.00 
ZAR2.00 
ZAR1.00 
ZAR1.00 
ZAR1.00 

ZAR1.00

EUR1.00

EUR48.00
EUR60.00

EUR600.00

EUR600.00

100/0

100/0

95.81/0

8.98/91.02

100/0
100/0

South Africa – 4 Merchant Place, CNR Fredman Drive and Rivonia Road Sandton, 2196
Aconcagua 14 Investments (RF) (Pty) Limited
Spain – PA / Reding, 43, Izda 1, 29016 Malaga
Intuiskin S.L.U. (95.81)
Spain – C/ Tecnología 19, 08840 Viladecans
Unilever Espana S.A.
Unilever Services Espana S.A.
Spain – C/ Felipe del Río, 14 – 48940 Leioa
Unilever Foods Industrial Espana, S.L.U.
Spain – C/Condesa de Venadito 1, planta 4, 28028 Madrid
Unilever HPC Industrial Espana S.L.U.
Sri Lanka – 258 M Vincent Perera Mawatha, Colombo 14
Brooke Bond Ceylon (Pvt) Limited
Ceytea (Pvt) Limited
Lever Brothers (Exports and Marketing) (Pvt) Limited°
Maddema Trading Company (Pvt) Limited
Premium Exports Ceylon (Pvt) Limited
R.O. Mennell & Co. (Ceylon) (Pvt) Limited 
Unilever Ceylon Services (Pvt) Limited
Unilever Lipton Ceylon Limited
Unilever Sri Lanka Limited°
Sweden – Box 1056, Svetsarevägen 15, 171 22, Solna Stockholm
Alberto Culver AB
Unilever Holding AB
Unilever Produktion AB
Unilever Sverige AB
Sweden -Karlavagen 108, 115 26 Stockholm
Blueair AB
Sweden – Karlavagen 108, 115 26, Stockholm
Jonborsten AB
Sweden – Nordenskioldgatan 19, 413 09 Goteborg
Nature Delivered Sweden AB
Switzerland – Chemin Frank-Thomas 34, 1208 Genève
Intuiskin SARL (In Liquidation) (95.81)
Switzerland – Bahnhofstrasse 19, CH 8240 Thayngen
Knorr-Nährmittel Aktiengesellschaft

0/100
0/100
0/100
0/100
0/100
0/100
0/100
0/100
0/100

55.40/44.60
100/0 
100/0
100/0

95.81/0

100/0

100/0

0/100

100/0

LKR100.00 
LKR10.00 
LKR2.00 
LKR10.00 
LKR10.00 
LKR10.00 
LKR10.00 
LKR10.00 
LKR10.00 

SEK100.00 
SEK100.00 
SEK50.00 
SEK100.00 

SEK100.00 

SEK1.00 

SEK1.00

CHF1,000.00 

CHF100.00 

Unilever Schweiz GmbH

100/0

CHF100,000.00 

1
1
1
1
2
3

1

1

1
1

1

1

1
1
1
1
1
1
1
1
1

1
1
1
1

1

1

1

1

1

1

Unilever Annual Report and Accounts 2019 
% 
holding 
as 
between 
NV /PLC

Nominal  
Value

Share 
Class 
Note

Name of 

Undertaking

% 
holding 
as 
between 
NV /PLC

Nominal  
Value

Share 
Class 
Note

Name of 

Undertaking

Switzerland – Spitalstrasse 5, 8200, Schaffhausen

0/100

0/100

100/0

100/0 

47.82/0

0/50.01

TTD1.00 

TZS20.00 

TND10.00 

UGX20.00 

TWD10.00 

64.50/35.42

CHF1,000.00 

CHF800,000.00 

97.61/0
97.59/0

TND6.00 
TND5.00 

0/100
0/100
0/100
0/100

TRY0.01 
TRY0.01 
TRY0.01 
TRY0.01 

TZS20.00 
TZS20.00 
TZS20.00 
TZS20.00 

THB100.00 
THB100.00 
THB100.00 
USD1.00

0.05/99.93
64.54/35.44
64.55/35.44
64.32/35.32

64.55/35.45
64.55/35.45
64.55/35.45
100/0

100/0
100/0
100/0
100/0
100/0 
0/100
100/0
100/0 

CHF1,000.00
CHF1,000.00 
CHF1,000.00 
CHF1,000.00 
CHF1,000.00 
CHF1,000.00 
CHF1,000.00 
CHF1,000.00 

Helmsman Capital AG
Unilever Supply Chain Company AG
Unilever ASCC AG
Unilever Finance International AG
Unilever Business and Marketing Support AG
Unilever Overseas Holdings AG
Unilever Schaffhausen Service AG
Unilever Swiss Holdings AG
Switzerland – Hinterbergstr. 30, CH-6312 Steinhausen
Oswald Nahrungsmittel GmbH
Switzerland – Bahnhofstrasse 28, 6300 Zug
Unilever Reinsurance AG
Taiwan – 3F., No. 550, Sec. 4, Zhongxiao East Rd., Xinyi District, Taipei City
Unilever Taiwan Limited (99.92)
Tanzania – Plot No.4A Pugu Road, Dar Es Salaam
Distan Limited
UAC of Tanzania Limited
Uniafric Trust Tanzania Limited
Unilever Tanzania Limited
Tanzania – P.O. Box 40, Mufindi
Unilever Tea Tanzania Limited
Thailand – 161 Rama 9 Road, Huay Kwang, Bangkok 10310
Unilever Thai Holdings Limited
Unilever Thai Services Limited
Unilever Thai Trading Limited
UPD (Thailand) Co., Ltd
Trinidad & Tobago – Eastern Main Road, Champs Fleurs
Unilever Caribbean Limited (50.01)
Tunisia – Z.I. Voie Z4-2014 Mégrine Erriadh – Tunis
Unilever Tunisia S.A. (97.61)
Unilever Maghreb Export S.A. (97.59)
Tunisia – Z.I. Voie Z4, Megrine Riadh, Tunis, 2014
UTIC Distribution S.A.X (47.82)
Turkey – Saray Mahallesi Dr. Adnan Büyükdeniz Cad. No.13 34768 Ümraniye – İstanbul
Unilever Gida Sanayi ve Ticaret Aް (99.98)
Unilever Sanayi Ve Ticaret Türk Aş° (99.98)
Besan Besin Sanayi ve Ticaret AŞ (99.99)
Dosan Konserve Sanayi ve Ticaret AŞ (99.64)
Uganda – Plot 10/12 Nyondo Close, Industrial Area, P.O. Box 3515 Kampala
Unilever Uganda Limited
Ukraine – 04119, 27-T, Dehtyarivska Str., Kyiv
Pallada Ukraine LLC
Unilever Ukraine LLC
United Arab Emirates – PO Box 17053, Jebel Ali, Dubai
Severn Gulf FZCOX (50)
Unilever Gulf FZE
United Arab Emirates – Easa Saleh Al Gurg Building, Karama, Office M01, P.O. Box 17055, Dubai
Unilever General Trading LLCX (49)
United Araba Emirates – Warehouse No. 1.2, Dubai Industrial Park – Seeh Shwaib 2
Unilever Home & Personal Care Products 
Manufacturing LLCX  (49)
United States – 700 Sylvan Avenue, Englewood Cliffs, New Jersey 07632-3201
Alberto-Culver Company
Alberto-Culver International, Inc
Alberto-Culver (P.R.), Inc
Alberto-Culver Usa, Inc
Ben & Jerry’s Franchising, Inc
Ben & Jerry’s Gift Card, LLC
Ben & Jerry’s Homemade, Inc
Chesebrough-Pond’s Manufacturing Company
Conopco, Inc
Dermalogica, LLC
Kate Somerville Holdings, LLC
Kate Somerville Skincare LLC
The Laundress, LLC
Lipton Industries, Inc
Murad LLC
Pantresse, Inc
REN USA Inc
Skin Health Experts, LLC
Kensington & Sons, LLC
St. Ives Laboratories, Inc
Kirei Intermediate Holdings, LLC
T2 US LLC
TIGI Linea Corp
Unilever AC Canada Holding, Inc
Unilever Bestfoods (Holdings) LLC
Unilever Capital Corporation
Unilever Illinois Manufacturing, LLC
Unilever Manufacturing (US), Inc
Unilever Trumbull Holdings, Inc
Unilever Trumbull Research Services, Inc

No Par Value 
USD1.00 
No Par Value 
No Par Value 
USD1.00 

USD0.01 
No Par Value 
USD1.00 

AED100,000.00 
AED1,000.00 

No Par Value
USD0.01 

No Par Value 
USD10.00 

USD120.00 
No Par Value 

55.40/44.60
55.40/44.60
55.40/44.60
55.40/44.60
55.40/44.60
55.40/44.60
55.40/44.60
55.40/44.60
55.40/44.60
55.40/44.60
55.40/44.60
55.40/44.60
55.40/44.60
55.40/44.60
55.40/44.60
55.40/44.60
0/100
55.40/44.60
55.40/44.60
55.40/44.60
55.40/44.60
55.40/44.60
55.40/44.60
55.40/44.60
25.10/74.90
55.40/44.60
55.40/44.60
55.40/44.60
42.54/57.46
55.40/44.60
55.40/44.60
55.40/44.60
55.40/44.60
55.40/44.60

USD1.00 
USD1.00 
USD1.00 
USD1.00 

100/0 
100/0

Unilever United States Foundation, Inc
Unilever United States, Inc
Unilever Ventures Advisory LLC
United States – 125 S Clark, Suite 2000, Chicago, IL  60603
Blueair Inc.
United States – 233 Bleecker Street, New York, 10014
Carapina LLC

50/0
0/100

AED1,000.00 

AED1,000.00 

USD0.3333 

USD1.00 

USD1.00 

0/49 

0/49 

100/0

No Par Value 

100/0

100/0

100/0

Grom Columbus LLC

Grom Malibu LLC

1
1
1
1
1
1
1
1

1

1

1

1
1
1
1

1

1
1
1
1

1

1
1

1

1
1
1
1

1

13
13

1
1

1

1

1
1
1
1
7
13
7
1
7
13
13
13
7
1
13
1
7
13
13
1
13
13
1
1
13
1
13
1
7
1
34
13
7
13

1

13

13

13

100/0
100/0
100/0

Grom USA LLC
Hollywood LLC
Spatula LLC
United States – 60 Lake Street, Suite 3N, Burlington, VT 05401
Seventh Generation Canada, Inc.
Seventh Generation, Inc.
United States – 13335 Maxella Ave. Marina del Rey, CA 90292
Dollar Shave Club, Inc.
Personal Care Marketing & Research Inc
United States – 2711 Centerville Road, Suite 400, Wilmington, Delaware
Grom Franchising LLC
United States – 55 East 59th Street, New York, 10022
Intuiskin Inc (95.81)

55.40/44.60
55.40/44.60

55.40/44.60
55.40/44.60

95.81/0 

100/0 

United States – CTC 1209 Orange Street Wilmington, DE19801

Living Proof, Inc.

Nature Delivered, Inc.

United States – 1241 Electric Avenue, Venice CA 90291

Kingdom Animalia, LLC

55.40/44.60

0/100

55.40/44.60

No Par Value 
USD.001 

USD.001
USD 1.00 

No Par Value 

USD0.01

USD0.01

13
13
13

7
7

13
7

13

1

1

7

13

United States – 2711 Centreville Road, Suite 400, Wilmington, New Castle County, Delaware 19808

Pukka Herbs Inc

55.40/44.60

USD0.001

United States – 11 Ranick Drive South, Amityville, NY 11701

BC Cadence Holdings, Inc

Sundial Brands LLC

Madam C.J. Walker Enterprises, LLC

Nyakio LLC

55.40/44.60

55.40/44.60

55.40/44.60

55.40/44.60

USD0.01

No Par Value

United States – 1169 Gorgas Avenue, Suite A, San Francisco CA 94129

Olly Public Benefit Corporation

55.40/44.60

USD0.00001

United States - 208 Utah Street, San Francisco, CA 94103

Tatcha, LLC

55.40/44.60

Uruguay – Camino Carrasco 5975, Montevideu

Unilever Uruguay SCC S.A.

Lever S.A.

Unilever del Uruguay S.R.L.

100/0 

100/0 

100 /0

UYU1.00 

UYP0.10 

UYU1.00 

Venezuela -Edificio Torre Corp Banca, Piso 15, entre Avenidas Blandín y Los Chaguaramos, 
Urbanización La Castellana, Caracas

Unilever Andina Venezuela S.A.

100/0 

VEB1000.00 

Vietnam – Lot A2-3, Tay Bac Cu Chi Industry Zone, Tan An Hoi Ward, Cu Chi District, Ho Chi Minh City

Unilever Vietnam International Company Limited

100/0 

Zambia – Stand 2375, Corner Addis Ababa Drive & Great East Road, Show Grounds, Lusaka

Unilever South East Africa Zambia Limited

Zimbabwe – 2 Stirling Road, Workington, Harare

Unilever – Zimbabwe (Pvt) Limited∆

0/100

0/100

0/100

ZMK2.00 

ZMK2.00 

ZWD2.00 

SUBSIDIARY UNDERTAKINGS NOT INCLUDED IN THE CONSOLIDATION
Austria - Rochusgasse 4, 5020, Salzburg

NATURAL EVOLUTION gmbH

100/0

€100.00

Brazil - Av Das Nacoes Unidas, 14261 4º Andar Ala B, Vila Gertrudes, Cep 04792-000, Sao Paulo

Unileverprev Sociedade De Previdencia Privada

64.55/35.45

Brazil - Av. das Nações Unidas, nº 14.261, do 3º, Quadrante A, Ala B, Bairro Vila Gertrudes

Compre Agora Serviços Digitais Ltda.

64.55/35.45

BRL1.00

7

7

66

13

13

7

13

1

1

1

1

13

34

1

1

1

13

4

Brazil- Pouso Alegre, Minas Gerais, Brazil Av, Prefeito Olavo Gomes, 3701, Suite Repensar, Jardim 
Mariosa, 37550-000

UBI 3 Participacoes Ltda

64.55/35.45

BRL1.00

Bulgaria – 3 Ulitsa Na Uslugite ST, 5000 Veliko Tarnovo

Sladoledena Fabrika EOOD

100/0

BGN 50.00

China - Room 604-48, Building 1, No. 38 Debao Road, Waigaoqiao bonded zone, Shanghai

UPD China

100/0

CNY1.00

Ecuador – Km 25 Vía a Daule, Guayaquil

Visanuasa S.A.

 100/0 

USD1.00 

El Salvador – 87 Avenida norte y calle El Mirador, Torre Futura, Nivel 19, Colonia Escalón, San 
Salvador
Grasas, Aceites y Derivados, S.A. (In Liquidation) 
(57.52)

USD11.43 

 57.52/0 

5

1

1

1

1

England and Wales – 100 Victoria Embankment, Blackfriars, London, EC4Y 0DY

Uflexreward Limited

Uflexreward Holdings Limited

0/100

0/100

GBP0.001

GBP0.001

35

35

England and Wales – Nightingale House, 46-48 East Street, Epsom, Surrey, United Kingdom, KT17 1HQ

Brand Evangelist for Beauty Limited Δ◊ (79.47)

(100)

79.47/0

100/0

England and Wales – 1 More London Place, London, SE1 2AF

Unidis Twenty Six Limited (In Liquidation)

Lever Brothers Port Sunlight Limited  
(in liquidation)

0/100

0/100

GBP1.00

GBP1.00

GBP1.00

GBP1.00

2

85

1

1

England and Wales – C/O Tmf Group 8th Floor, 20 Farringdon Street, London, United Kingdom, EC4A 4AB

Unilever Ventures General Partner Limited  

0/100

GBP1.00

Greece – Kymis ave & 10, Seneka str. GR-145 64 Kifissia

Lipoma Management Consulting SA

100/0

EUR10.00 

1

1

Haiti – Port-au-Prince

Unilever Haiti S.A. 

100/0

 HTG500,000

56

Hong Kong - 14th Floor, One Taikoo Place, 979 King’s Road, Quarry Bay

UPD Hong Kong Limited

100/0

HKD100.00

India – Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai 400 099

Bhavishya Alliance Child Nutrition Initiatives (67.18)

Hindustan Unilever Foundation (67.18)

0/67.18

0/67.18

INR10.00 

INR10.00 

1

1

1

157

Financial StatementsUnilever Annual Report and Accounts 2019Group Companies continued

Name of 

Undertaking

% 
holding 
as 
between 
NV /PLC

Nominal  
Value

Share 
Class 
Note

Name of 

Undertaking

% 
holding 
as 
between 
NV /PLC

Nominal  
Value

Share 
Class 
Note

Israel – Park Zvaim Industrial Area, Beit Shean / Correspondance:  P.O.B. 787, Beit Shean, 1090000

England and Wales – 1-2 Hatfields, London, England, SE1 9PG

PCMR International Limited

Italy – Via Plava, 74 10135 Torino

Equilibra S.R.L. (75)

55.40/44.60

NIS0.10 

75/0

EUR 7.80

Jamaica – White Marl Street, Spanish Town, PO Box 809, Parish Saint Catherine

Unilever Jamaica Limited

Kenya – Commercial Street, P.O. BOX 40592-00100, Nairobi

Union East African Trust Limited*

Morocco – Km 10, Route Cotiere, Ain Sebaa, Casablanca

Societe Commerciale du Rif 

Societe Tangeroise de Parfumerie et d’Hygiene S.A.R.L.

0/100

0/100

0/100

0/100

JMD1.00 

KES20.00 

MAD50.00 

MAD50.00 

1

5

1

1

1

1

Myanmar - Shwe Gon Daing (West) 5th Street, No. 196, Mimosa Tower, Shwe Gon Daing (West) Ward, 
Bahan Township, Yangon, Myanmar 11201

Lever Brothers (Burma) Limited

100/0

MMK500,000.00

Netherlands – Weena 455, 3013 AL Rotterdam

Unilever International Holding B.V.*

100/0

EUR1.00

Palestine - Jamil Center, Al-Bireh

Unilever Agencies Limited (99)

Scotland – 15 Atholl Crescent, Edinburgh, EH3 8HA

Unilever Ventures (SLP) General Partner Limited

Sudan – Kafoury, Area (4), Industrial Zone, Khartoum

Unilever Sudanese Investment Company

0/99

0/100

0/100

United States – 13335 Maxella Ave. Marina del Rey, CA 90292

DSC Distribution, Inc.

55.40/44.60

United States – 233 Bleecker Street, New York, 10014

Grom WTC LLC

Grom Century City LLC

100/0

100/0

JD1.00

GBP1.00 

SDF10.00

United States – 251 Little Falls Drive, Wilmington, DE, New Castle 19808

Cocotier, Inc
ASSOCIATED UNDERTAKINGS 

Australia – 1-3 Newton Street, Cremorne, VIC 3121

100/0

USD 0.001

SNDR PTY LTD∆◊ (100)

100/0

No Par Value

Australia – 3 Moss Place, North Melbourne, Victoria 3051

Group Fourteen Holdings Limited◊ (100)∆

100/0

No Par Value

Bahrain – 161, Road 328, Block 358, Zinj, Manama

Unilever Bahrain Co. W.L.L. (49)

0/49

BHD50.00 

Brazil – Avenue Engenheiro Luiz Carlos Berrini, 105, 16º andar, Ed. Berrini One, Itaim Bibi, CEP 
0471/001-00, City of São Paulo, State of São Paulo

Gallo Brasil Distribuição e comércio Limitada (55)

0/55

BRL 1.00

Brazil – 123, Dirceu Alves Rodrigues, Vila Sarah Avignon, Mogi das Cruzes/SP, 08773-450

Gallo Brasil Distribuição e comércio Limitada (55)

0/55

BRL 1.00

Canada – Suite 300-171 West Esplanade, North Vancouver, British Columbia Canada V7M 3K9

A&W Root Beer Beverages Canada Inc. (40)

25.82/14.18

No Par Value 

Cyprus – 2 Marcou Dracou str., Engomi Industrial Estate, 2409 Nicosia

Unilever PMT Limited∆ (49)

0/49

EUR1.71 

England and Wales – Chesterford Research Park, Little Chesterford, Saffron, Waldon CB10 1XL

Arecor Limited∆◊ (24.22)

(36.23)

0/24.22

0/36.23

GBP0.01 

GBP0.01 

England and Wales - Manor House, 21 Soho Square, London W1D 3QP

Blis Global Limited∆◊ (30.83)

(0.20)

30.83/0

0.20/0

GBP0.00001 

GBP0.00001

England and Wales – 81 Farringdon Street, London, EC4A 4BL

Blow Limited◊ (5.20)

(57.57)

5.20/0

57.57/0

GBP0.001 

GBP0.001 

England and Wales – First Floor, 59-61 High Street West, Glossop SK13 8AZ

CDDM Technology Limited∆◊ (49.53)

0/49.53

GBP0.01 

England and Wales – 2nd Floor, 17 Waterloo Place, London, SW1Y 4AR

Langholm Capital II L.P.

46.30/0

1

1

1

1

1

7

13

13

7

58

71

1

5

5

38

3

1

35

39

1

1

57

36

4

Limitless Technology Limited∆◊ (14.85)

(11.98)

14.85/0

11.98/0

GBP0.001

GBP0.001

England and Wales – Studio 311, Record Hall, 16-16a Baldwin's Gardens, London, EC1N 7RJ

Clean Beauty Co Ltd∆◊ (69.76)

69.76/0

GBP0.0001

England and Wales – 170 Finchley Road, London, NW3 6BP

GALLINEE LTD∆◊ (87.38)

87.38/0

GBP0.01

1

35

22

44

England and Wales - C4 Lab Psc Building Unilever R&D Port Sunlight, Quarry Road East, Bebington, 
Wirral, CH63 3JW

Penhros Bio Limited (50)

0/50

GBP1.00

France – 6 rus des Freres Caudron, 78140 Velizy Villacoublay

Pegase S.A.S. (25)

16.14/8.86

EUR5,000.00

France – 7 rue Armand Peugeot, 92500 Rueil-Malmaison

Relais D’or Centrale S.A.S. (49.99)

32.27/17.72

No Par Value 

Germany – Beerbachstraße 19, 91183 Abenberg

Hans Henglein & Sohn GmbH (50)

32.78/17.22

EUR100,000.00 

Henglein & Co. Handels-und Beteiligungs GmbH & 
Co. KG◊ (50)

Henglein Geschäftsführungs GmbH◊ (50)

Nürnberger Kloßteig NK GmbH & Co. KG◊ (50)

Germany – Bad Bribaer Straße, 06647 Klosterhäseler

32/18

32/18

32/18

DEM 50,000.00 

Henglein GmbH◊ (50)

32/18

DEM 50,000.00 

Germany – Beerbachstruße 37, 17153 Stavenhagen

Hochreiter Frischteigwaren GmbH (50)

32.78/17.22

DEM250,000.00 

1

1

1

1

4

1

4

1

1

Indonesia - Wisma Bango Lt.05, Jl.Sulaiman No.32 Sukabumi Utara Kec. Kebon Jeruk, Jakarta Barat 
11540  

PT Anugrah Mutu Bersama (40)

26.22/13.78

IDR1,000,000.00 

1

India – Plot No B-9-10  - Near Huda Market, Sector 32, Gurugram, Gurgaon HR 122001

AAIDEA Solutions Private Limited∆◊

(0.87)

(100)

(5.73)

(8.19)

(31.13)

0.87/0

100/0

5.73/0

8.19/0

31.13/0

INR10.00

INR100.00

INR100.00

INR100.00

INR100.00

75

72

73

89

74

India – 1st & 2nd Floor, Kagalwala House, Plot No. 175, CST Road, Kalina, Bandra Kurla, Santacruz 
East Mumbai, Mumbai 400098

Peel-Works Private Limited∆◊ (48.15)

(7.98)

48.15/0

7.98/0

INR30.00

INR30.00

India – 403 Valentina, Hiranandani Estate Thane, Thane West, 400607, Maharashtra

Pureplay Skin Sciences (India) Private Limited◊ (0.09)

(100)

0.09/0

100/0

INR10.00

INR100.00

63

70

75

73

India – 135 Hubtown Solaris, N.S. Phadke Marg, Andheri East-West Flyover Junction, Andheri (East) 
Mumbai 400069

O(1) India Private Limited◊ (dba Shop101) (0.001)

(29.15) 

0.001/0

29.15/0

INR10.00

INR100.00

Iran – No.32, Mokhberb Blvd, Ashrafi Esfashani Exo,.Tehran, Iran Postal Code: 1476785475

Golestan Co. (50.66)

Ireland – 70 Sir John Rogersons Quay, Dublin 2

Pepsi Lipton International Limited∆

50.66/0

100/0 

100/0 

100/0 

100/0 

EUR1.00 

EUR1.00 

EUR1.00 

EUR1.00 

Israel – Kochav Yokneam Building, 4th Floor, P.O. Box 14, Yokneam Illit 20692

IB Ventures Limited∆ (99.74)

99.74/0 

ILS1.00 

Japan – #308, 5–4–1, Minami Azabu, Tokyo

Grom Japan K.K◊ (34)

34/0

JPY50,000.00 

Luxembourg – 5 Heienhaff, L-1736 Senningerberg

Helpling Group Holding S.à r.l.∆◊ (98.57)

98.57/0

EUR1.00

75

76

1

52

53

54

55

14

1

60

Mauritius – c/o Apex Fund Services (Mauritius) Ltd, 4th Floor, 19 Bank Street, Cyber City, Ebene 72201

England and Wales – Unit 1.8 & 1.9 The Shepherds Building, Charecroft Way, London, England, W14 0EE 

Capvent Asia Consumer Fund Limited∆ (40.41)

40.41/0

USD0.01 

SCA Investments Limited∆◊ (5.98)

(74.60)

(25.19)

(4.27)

5.98/0

74.60/0

25.19/0

4.27/0

GBP0.001 

GBP0.001 

GBP0.001 

GBP0.001 

England and Wales – 167 Wimbledon Park Road, London SW18 5RH

THENUDECO LIMITEDΔ◊ (38.95)

(12.71) 

38.95/0

12.71/0

GBP0.001

GBP0.000001

England and Wales - 2nd Floor, 5 Jubilee Place, Chelsea, London, SW3 3TD

Trinny London LimitedΔ◊ (59.43)

(34.56)

59.43/0

34.56/0

GBP0.01 

GBP0.01

England and Wales - C/O Tmf Group 8th Floor, 20 Farringdon Street, London, EC4A 4AB

Voltea LimitedΔ◊ (35.58)

(66.83)

(12.44)

(18.14)

(3.56)

0/35.58

0/66.83

0/12.44

0/18.14

0/3.56

England and Wales – 127 North Milton Park, Abingdon, Oxfordshire OX14 4SA

P2i Limited∆◊ (12.89)

(5.44)

(5.44)

(50)

158

12.89/0

5.44/0

5.44/0

50/0

EUR0.10 

EUR0.10 

EUR0.10 

EUR0.10 

EUR0.10

GBP0.0001

GBP0.0001

GBP0.0001

GBP1.00

35

40

41

42

35

44

43

77

35

44

46

52

50

1

44

46

80

78

1

Oman – Po Box 1711, Ruwi, Postal code 112

Towell Unilever LLC (49)

0/49

OMR10.00 

Philippines – 11th Avenue corner 39th Street, Bonifacio Triangle, Bonifacio Global City, Taguig City, M.M

Sto Tomas Paco Land Corp∆◊

Paco Platform 7.5 Inc.∆◊

Cavite Horizons Land, Inc.◊ (35.10)

Industrial Realties, Inc.◊ (45.40)

64.55/35.45

64.55/35.45

22.66/12.44

64.55/35.45

29.30/16.1

PHP1.00 

PHP1.00 

PHP1.00 

PHP10,000.00 

PHP1.00 

7

7

7

14

7

Philippines – Manggahan Light Industrial Compound, A. Rodriguez Avenue, Bo. Manggahan, Pasig City

WS Holdings Inc.∆◊

Selecta Walls Land Corp∆◊

64.55/35.45

64.55/35.45

PHP1.00 

PHP10.00 

29

29

Portugal – Largo Monterroio Mascarenhas, 1,1099–081 Lisboa

Fima Ola – Produtos Alimentares, S.A. (55)

Gallo Worldwide, Limitada(55)

Grop – Gelado Retail Operation Portugal, Unipessoal, 
LDA (55)

Transportadora Central do Infante, Limitada (54)

Unilever Fima, Limitada (55)

Victor Guedes – Industria e Comercio, S.A. (55)

0/55

0/55

0/55

0/54

0/55

0/55

EUR4,125,000 

EUR550,000 

EUR27,500

EUR27,000 

EUR14,462,336.00

EUR275.00 

Saudi Arabia – 8770 King Abudlaziz Branch Road, Ash Shati, Jeddah 23514-3261

Binzagr Unilever Distribution (73.50)

24.50/49

SAR1,000.00

1

5

5

1

5

1

1

Unilever Annual Report and Accounts 2019Name of 

Undertaking

% 
holding 
as 
between 
NV /PLC

Nominal  
Value

Share 
Class 
Note

Sweden – No 18 Office & Lounge, Briger Jarlsgatan 18,114 34 Stockholm

SachaJuan Haircare AB∆◊ (69.5)

69.5/0

SEK1.00 

United Arab Emirates – P.O. Box 49, Dubai

Al Gurg Unilever LLC (49)

0/49

AED1,000.00 

United Arab Emirates – Po Box 49, Abu Dhabi

Thani Murshid Unilever LLC (49)

0/49

AED1,000.00 

United States -1679 South Dupont Highway, Suite 100, Dover, Kent County, Delaware 19901

Beauty Bakerie Cosmetics Brand Inc∆◊

(50.05)

(16.24)

(6.42)

United States – 2600 Tenth St #101, Berkeley CA 94710

Machine Vantage◊ (9.86)

(49.93)

USD0.001

USD0.001

USD0.001

50.05/0

16.24/0

6.42/0

9.86/0

49.93/0

9

1

1

86

87

88

7

58

United States – c/o Law Traders Inc., 300 Delaware Ave., Suite 210, in the City of Wilmington, County 
of New Castle

Quantbiome Inc. (dba Thryve)∆◊ (23.26)

23.26/0

USD0.00001

59

United States – C/O National Registered Agents, Inc.160 Green Tree Drive, Suite 101, Dover, Delaware 19904

Discuss.io Inc∆◊ (8.46)

(17.88)

(50.53)

8.46/0

17.88/0

50.53/0

 USD0.0001 

USD0.0001 

USD0.0001

United States – 700 Sylvan Avenue, Englewood Cliffs, New Jersey 07632-3201

Pepsi Lipton Tea Partnership (50)

Food Service Direct Logistics, LLC

27.70/22.30

55.40/44.60

United States – 548 Market St #70998, San Francisco, CA 94104-5401

Physic Ventures L.P.◊ (57.27)

57.27/0

7

55

58

4

13

4

United States – c/o Cogency Global Inc, 850 New Burton Road, Suite 201, Dover, Kent County, DE 19904

Sunbasket Inc∆◊ (2.81)

(89.13)

(1.93)

(8.33)

2.81/0

89.13/0

1.93/0

8.33/0

USD0.0001

USD0.0001

USD0.0001

USD0.0001

United States – 251 Little Falls Drive, Wilmington, Delaware, New Castle 19808

Nutraceutical Wellness Inc (dba Nutrafol)∆◊ (41.70)

(56.82)

(10.95)

(49.72)

True Botanicals, Inc∆◊ (37.17)

(12.27)

(25.59)

41.70/0

56.82/0

10.95/0

49.72/0

37.17/0

12.27/0

0/25.59

USD0.0001

USD0.0001

USD0.0001

USD0.0001

USD0.0001

USD0.0001

USD0.0001

United – States 850 New Burton Road, in the City of Dover, County of Kent, Delovare, USA

Volition Beauty Inc∆◊ (66.67)

66.67/0

USD0.0001

United States - 160 Greentrre Dr Ste 101, Dover Kent 19904

Koco Life LLC ∆◊ (25.00)

(39.24)

25.00/0

39.24/0

United States - 1013 Centre Road Suite 403S, Wilmington New Castle, 19805

Zitsicka Inc ∆◊ (26.36)

26.36/0

United States - 251 Little Falls Drive, City of Wilmington, County of New Castle, Delaware 19808

FabFitFun Inc ∆◊(68.18)

(7.48)

68.18/0

7.48/0

United States -  c/o New Voices Partners, LLC. 7 Witch Lane. Rowayton, Connecticut 06853

New Voices Fund LP ◊(32.90)

32.90/0

7

60

61

91

62

51

93

94

81

82

83

44

95

92

44

6

58

4

159

Financial StatementsUnilever Annual Report and Accounts 2019Group Companies continued

Notes:

 1: Ordinary, 2: Ordinary-A, 3: Ordinary-B, 4: Partnership, 5: Quotas, 6: Class- A Common, 7: Common, 8: Class A, 9: Class B, 10: Class C, 11: Class II 
Common, 12: Class III Common, 13: Membership Interest, 14: Preference, 15: Redeemable Preference, 16: Limited by Guarantee, 17: C Ordinary Shares, 
18: Viscountcy, 19: Redeemable Golden Share, 20: Deferred, 21: Ordinary-C, 22: Preferred, 23: Redeemable Preference Class A, 24: Redeemable Preference 
Class B, 25: Special, 26: Cumulative Preference, 27: 5% Cumulative Preference, 28: Non-Voting Ordinary B, 29: Common B, 30:Management, 31: Dormant, 
32: A, 33: B, 34: Cumulative Redeemable Preference, 35: A-Ordinary, 36: Preferred Ordinary, 37: Ordinary-G, 38: Class Common-B, 39: Series A Participating 
Preference, 40: H-Ordinary, 41: I-Ordinary, 42: J-Ordinary, 43: Series A Preferred Convertible, 44: A Preferred, 45: A1 Preferred, 46: B Preferred, 47: Series 2 
Preferred, 48: Series 3 Preferred, 49:Series A2 Convertible Redeemable Preference, 50: D Preferred, 51: Series A-3 Preferred, 52: C Preferred, 53:E Ordinary, 
54: G Preferred, 55: Series Seed, 56: Nominal, 57: Preferred A, 58: Series A Preferred, 59: Series Seed-2 Preferred, 60: Series C-2, 61: Series D, 62: Series A1 
Preferred, 63: Series B-2 Preference, 64: Class A Interests, 65: Class B Interests, 66. Ownership Units, 67. Seed B CCPS, 68. Office Holders, 69. Security, 70. 
Series B-3 Preference, 71. Series B Preferred, 72. Series Seed B CPPS, 73. Series A CPPS, 74. Series A2 CPPS, 75. Equity, 76. Series B CPPS, 77. Series B Preferred 
Convertible, 78. Class A Ordinary Redeemable Non Voting Ordinary, 79. B Ordinary Shares, 80. N Preferred, 81. A-1 Com, 82. A-2 Com, 83. A-3 Com,  
84. Series A EIS, 85. Series A Convertible Preferred, 86. Series A Preferred, 87. Series B Preferred, 88. Series C Preferred, 89. Series A1 CPPS, 90. N Ordinary,  
91. Series E, 92. Series C-2 Pref, 93. Series B-1 Preferred, 94. Series B-2 Preferred, 95. Series C-1 Pref, 96. B3 Ordinary.

* 

o 

 Indicates an undertaking for which Unilever N.V. has issued a declaration of assumption of liability in accordance with Article 2:403 of the Dutch Civil 
Code.
 Indicates an undertaking directly held by N.V. or PLC. All other undertakings are indirectly held. In the case of Hindustan Unilever Limited 51.48% is 
directly held and the remainder of 15.70% is indirectly held. In the case of Unilever Kenya Limited 39.13% is directly held and the remainder of 60.87% is 
indirectly held. In the case of Unilever Sri Lanka Limited 5.49% is directly held and the remainder of 94.51% is indirectly held. In the case of Mixhold B.V. 
27.71% is directly held and the remainder of 72.29% is indirectly held. In the cases of each of Unilever Gida Sarayi ve Ticaret A.Ş. and Unilever Sarayi ve 
Ticaret Turk A.Ş. a fractional amount is directly held and the remainder is indirectly held. In the case of United Holdings Limited, the ordinary shares are 
directly held and the preferred shares are indirectly held. In the case of Mixhold N.V., 55.37% of the ordinary – A shares are directly held, the remainder 
of 44.63% are indirectly held and the other share classes are indirectly held. In the case of Naamlooze Vernootschap Elma the ordinary shares are 
directly held and the cumulative preference shares are indirectly held.

†  Shares the undertaking holds in itself.
∆  Denotes an undertaking where other classes of shares are held by a third party.
X 

 Binzagr Unilever Limited, Unilever Home and Personal Care Products Manufacturing LLC and UTIC Distribution S.A. are subsidiary undertakings 
pursuant to section 1162(2)(b) Companies Act 2006. Severn Gulf FZCO is a subsidiary undertaking pursuant to section 1162(4)(a) Companies Act 
2006. The Unilever Group is entitled to 50% of the profits made by Binzagr Unilever Limited. The Unilever Group is entitled to 80% of the profits made by 
Unilever Home and Personal Care Products Manufacturing LLC and Unilever General Trading LLC.

◊  Accounted for as non-current investments within non-current financial assets.
∞   Exemption pursuant to Section 264b German Commercial Code.

Further to the above disclosures (1) due to the unified board of Unilever N.V. and Unilever PLC, Unilever N.V. and Unilever PLC are each considered to 
be a subsidiary undertaking of the other in accordance with section 1162 (4) (b) of the Companies Act 2006 and (2) details of holdings of subsidiary 
undertakings in the share capitals of Unilever N.V. and Unilever PLC are given under the heading Our Shares on pages 51 to 52.

In addition, we have revenues either from our own operations or otherwise in the following locations: Afghanistan, Albania, Andorra, Angola, Antigua, 
Armenia, Azerbaijan, Bahamas, Barbados, Belarus, Belize, Benin, Bhutan, Bosnia and Herzegovina, Botswana, Brunei Darussalam, Burkina Faso, 
Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, Democratic Republic of Congo, Dominica, Equatorial Guinea, Eritrea, 
Fiji, Gabon, Gambia, Georgia, Grenada, Guinea, Guinea-Bissau, Guyana, Iceland, Iraq, Kiribati, Kuwait, Kyrgyzstan, Lesotho, Liberia, Libya, Liechtenstein, 
Luxembourg, Macedonia, Madagascar, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Micronesia (Federated States of), 
Monaco, Mongolia, Montenegro, Namibia, Nauru, Palau, Papua New Guinea, Qatar, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, 
Samoa, San Marino, Senegal, Seychelles, Sierra Leone, Slovenia, Solomon Islands, Somalia, South Sudan, Sudan, Suriname, Swaziland, Syrian Arab 
Republic, Tajikistan, Timor Leste, Togo, Tonga, Turkmenistan, Tuvalu, Uzbekistan, Vanuatu and Yemen.

The Unilever Group has established branches in Argentina, Azerbaijan, Cote d'Ivoire, Cuba, the Dominican Republic, Kazakhstan, the Philippines,  
Saudi Arabia, Slovenia, Turkey and the United Kingdom.

160

Unilever Annual Report and Accounts 2019 
Shareholder information
Financial calendar

Annual general meetings

NV

PLC

Date

Voting Record date

30 April 2020

29 April 2020

2 April 2020

–

Voting and 
Registration date 

23 April 2020

27 April 2020

Quarterly dividends
Dates listed below are applicable to all four Unilever listings (NV ordinary shares, PLC ordinary shares, NV New York shares, and PLC ADRs).

Quarterly dividend announced  
   with the Q4 2019 results

Quarterly dividend announced  
   with the Q1 20120 results

Quarterly dividend announced  
   with the Q2 2020 results

Quarterly dividend announced  
   with the Q3 2020 results

Announcement date

Ex-dividend date 

Record date

Payment date

30 January 2020

20 February 2020

 21 February 2020

18 March 2020

23 April 2020

14 May 2020

15 May 2020

4 June 2020

23 July 2020

6 August 2020

7 August 2020

9 September 2020

22 October 2020

5 November 2020

6 November 2020

2 December 2020

Contact details
Unilever N.V. and Unilever PLC 
100 Victoria Embankment 
London EC4Y 0DY 
United Kingdom 
Institutional Investors telephone +44 (0)20 7822 6830 
Any queries can also be sent to us electronically via 

  www.unilever.com/contact/contact-form

Private Shareholders telephone +44 (0)20 7822 5500 
Private Shareholders can email us at  
shareholder.services@unilever.com

Shareholder Services

The Netherlands

ABN AMRO Bank N.V.  
Gustav Mahlerlaan 10 
1082 PP  Amsterdam 
Telephone 
Email 

UK

+31 (0)20 344 2000 
corporate.broking@nl.abnamro.com

Computershare Investor Services PLC  
The Pavilions 
Bridgwater Road 
Bristol BS99 6ZZ 
Telephone 
Website 
FAQ and Contact Form 

+44 (0)370 600 3977 
www.investorcentre.co.uk 
computershare.co.uk/contactus

US

American Stock Transfer & Trust Company 
Operations Center 
6201 15th Avenue 
Brooklyn, NY 11219 
Toll-free number 
Direct dial 
Email 

+1 866 249 2593 
+1 718 921 8124 
db@astfinancial.com

Website
Shareholders are encouraged to visit our website which has a wealth of 
information about Unilever.

There is a section on our website designed specifically for investors. It 
includes detailed coverage of the Unilever share price, our quarterly and 
annual results, performance charts, financial news and investor relations 
speeches and presentations. It also includes details of the conference and 
investor/analyst presentations.

You can also view the Unilever Annual Report and Accounts 2019 (and the 
Additional Information for US Listing Purposes) on our website, and those 
for prior years.

  www.unilever.com

  www.unilever.com/investorrelations

  www.unilever.com/investor-relations/annual-report-and-accounts/

Publications
Copies of the Unilever Annual Report and Accounts 2019 (and the 
Additional Information for US Listing Purposes) and the Annual Report on 
Form 20-F 2019 can be accessed directly or ordered via the website.

  www.unilever.com/investorrelations

Unilever Annual Report and Accounts 2019
The Unilever Annual Report and Accounts 2019 (and the Additional 
Information for US Listing Purposes) forms the basis for the Annual Report 
on Form 20-F that is filed with the United States Securities and Exchange 
Commission, which is also available free of charge from their website.

  www.sec.gov

Quarterly results announcements 

Unilever's quarterly results announcements are in English with figures in 
euros. 

161

Financial StatementsUnilever Annual Report and Accounts 2019 
Index

Accounting policies  .................................................................................91-93, 145-146, 150
Acquisitions  ............................................................................................................................ 134-136
Annual General Meetings  ........................................................................................................161
Asia/AMET/RUB  ...............................................................................................................95, 97, 110
Associates  ............................................................................................................... 94-95, 113, 137
Audit Committee  .......................................................................................................................54-55
Auditors  ............................................................................................................................54-55, 78-86
Balance sheet  ..................................................................................26, 89, 144, 149, 175-176
Beauty & Personal Care  ................................................3, 14, 23-25, 28, 32, 93-94, 140
Biographies  ..................................................................................................................................49-50
Board committees  ...........................................................................................................48, 54-77
Boards  ....................................................................................................................................4-6, 47-77
Bonds and other loans  ..............................................................................................................120
Brands  .........................................................................................................................................2, 14-15
Capital expenditure  ..................................................................................26, 31, 90, 111-112
Cash .........................................................................................26, 31, 89-90, 128-129, 175-176
Cash flow statement  ................................................................................................90, 139, 178
Cautionary statement /safe harbour  ..............................................Inside back cover
Chairman  .................................................................................................................................................4
Chief Executive Officer  .............................................................................................6, 47, 60-77
Commitments  ....................................................................................................27, 133, 148, 152
Company accounts ............................................................................................................ 143-152
Compensation Committee  ................................................................................................60-77
Comprehensive income  ...............................................................................87, 143, 173-174
Constant underlying earnings per share  .................................................................30-31
Contingent liabilities  .............................................................................................133, 148, 152
Corporate governance  .........................................................................................................47-59
Corporate responsibility  ......................................................................................................56-57
Corporate Responsibility Committee ..........................................................................56-57
Deferred tax  ................................................................................................................106, 145, 150
Depreciation  .......................................................................................................... 90, 94, 111-112
Directors’ responsibilities  ............................................................................................................78
Directors’ remuneration  .......................................................................................................60-77
Disposals  .................................................................................................................................. 134-136
Diversity  .................................................................................................................................. 17, 48, 58
Dividends  ...........................................................................................................108, 161, 166, 169
Divisions  .....................................................................................14-15, 23-25, 29, 94, 110, 140
Earnings per share .....................................................................................................87, 107, 172
Employees  .......................................................................................16-17, 37, 48, 97, 148, 165 
Equalisation Agreement  ...............................................................................47, 91, 117, 148
Equity  .......................................................................................... 88-89, 107, 117-119, 143, 149 
Europe  ...................................................................................................................................95, 97, 110
Exchange rates  ...............................................................................................................27, 91, 124
Executive Directors  ...............................................................................................60-77, 97, 165
Finance and liquidity  ................................................................................................ 27, 116-120
Finance costs and finance income  ....................................................................................104
Financial assets  ........................................................................................................... 89, 128-129
Financial calendar  ........................................................................................................................161
Financial instruments  ............................................................................................116-132, 145
Financial liabilities  ..................................................................................................... 89, 116-120
Financial review  .........................................................................................................................24-32
Foods & Refreshment ......................................................3, 14, 23-25, 28, 32, 93-94, 140
Free cash flow  ...............................................................................................................3, 23, 26, 31
Geographies  ................................................................................................................................95, 97
Goodwill  ..........................................................................................................................108-110, 146
Gross profit  ............................................................................................................................................96

Group companies ............................................................................................................... 153-160
Home Care  ............................................................................3, 15, 23-25, 28, 32, 93-94, 140 
IFRS 16 restatement  .................................................................................................. 92, 138-141
Impairment  ...................................................................................................................108-110, 128
Income statement ............................................................................................87, 143, 173-174
Innovation  .............................................................................................................................................10
Intangible assets  ........................................................................................... 108-110, 145-146
International Financial Reporting Standards  .................................78, 91, 145, 150
Inventories ............................................................................................................................... 113-114
Joint ventures  ........................................................................................................ 94-95, 113, 137
Key management ..................................................................................................................97, 103
Key Performance Indicators  ..............................................................................................22-23
Leases  ...........................................................................................................92, 112, 133, 138-141
Net debt  ..................................................................................................................................................31
Nominating and Corporate Governance Committee  ......................................58-59
Non-underlying items  .......................................................................................................... 30, 96
Non-Executive Directors  .......................................................................... 5, 47-49, 60-77, 97
Non-GAAP measures  ..............................................................................................................27-32
Operating costs  .........................................................................................................................95-96
Operating profit  ........................................................................................24, 87, 143, 172-174
Organisational Structure  ............................................................................................................47
Payables  ..............................................................................................................................................115
Pensions and similar obligations  ...............................................................................98-103
Property, plant and equipment  ................................................................................ 111-112
Provisions  ............................................................................................................................................132
Receivables  ........................................................................................................................................114
Related party transactions  ..........................................................................................137, 167
Research and development  ......................................................................................................96
Reserves  ...........................................................................................88, 116, 118, 143, 148, 151
Restructuring  ....................................................................................................................24, 96, 132
Return on assets  ....................................................................................................................... 24, 32
Return on invested capital  .........................................................................................................31
Revenue  ..........................................................................................24, 87, 93-95, 143, 172-174
Risk management and control  ...................................................................................... 33, 54
Risks  ...................................................................................................................................................33-45
Segment information  ............................................................................................................93-95
Share-based payments .................................................................................................. 103-104
Share capital  ...................................................................................... 51, 88-89, 117, 147, 151
Shareholders  ....................................................................................................................21, 52, 166
Significant subsidiaries  .............................................................................................................142
Staff costs  ..............................................................................................................................................97
Strategy  ..............................................................................................................................................9-11
Taxation  .....................................................................................................................................105-107
The Americas   ...................................................................................................................95, 97, 110
Total shareholder return  ..............................................................................................................76
Treasury  ............................................................................................................................. 39, 121-127
Turnover  ..........................................................................................24, 87, 93-95, 143, 172-174
Underlying earnings per share .....................................................................................30, 107
Underlying effective tax rate  .........................................................................................30, 105
Underlying operating margin  ..................................................................................................30 
Underlying operating profit  ......................................................................................30, 93-94
Underlying sales growth ......................................................................................................28-29
Underlying volume growth  ........................................................................................................30
Unilever Leadership Executive  ...................................................................................7, 50, 97
Voting  ...............................................................................................................................................51-52
Website .................................................................................................................................................161

162

Unilever Annual Report and Accounts 2019Additional information for US listing purposes 

Form 20-F references
Item 1 

Identity of Directors, Senior Management and Advisers ..................................................................................................................................................................... n/a

Item 2  Offer Statistics and Expected Timetable  ...................................................................................................................................................................................................n/a

Item 3 

Key Information 

A. 
B. 
C. 
D.  

Selected Financial Data  ................................................................................................................................................................................................................ 117, 166, 172 – 173 
Capitalisation and Indebtedness  .............................................................................................................................................................................................................................. n/a 
Reasons for the offer and use of proceeds  .......................................................................................................................................................................................................... n/a 
Risk factors  .........................................................................................................................................................................................................................................................................33 – 39

Item 4 

Information on the Company 

A. 
B. 
C. 
D. 

History and development of the company  ....................................................................................4, 6, 21, 24 – 32, 47, 51, 53, 90, 111 – 112, 134 – 136, 161 
Business overview ................................................................................................................................................................................2 – 3, 24 – 32, 39, 42, 45, 47, 93 – 95, 167 
Organisational structure  .........................................................................................................................................................................................................................................47, 142 
Property, plant and equipment  .............................................................................................................................................................................................111 – 112, 167 – 168

Item 4A  Unresolved Staff Comments  .................................................................................................................................................................................................................................................................n/a

Item 5  Operating and Financial Review and Prospects 

A. 
B. 
C. 
D. 
E. 
F. 
G.  

Operating results  .............................................................................................................................................................................................................6, 8, 23 – 32, 39, 42, 45, 124 
Liquidity and capital resources  ................................................................................................................ 26 – 27, 33, 78, 90, 111 – 112, 116, 119 – 120, 121 – 133 
Research and development, patents and licences, etc.  ...................................................................................................................................................10, 95 – 96, 167 
Trend information  .............................................................................................................................................................................................................................6, 6, 24 – 32, 35 – 39 
Off-balance sheet arrangements  ........................................................................................................................................................................................121 – 127, 130 – 133 
Tabular disclosure of contractual obligations  .....................................................................................................................................................................................................27 
Safe harbour  ............................................................................................................................................................................................................................................ inside back cover

Item 6 

Directors, Senior Management and Employees 

A. 
B. 
C. 
D. 
E.  

Directors and senior management  ..........................................................................................................................................................................................................49, 50, 165 
Compensation  ............................................................................................................................................................................................................................................60 – 77, 97 – 104 
Board practices  ...............................................................................................................................................................................................47 – 49, 54 – 55, 58, 60, 71 – 72, 165 
Employees  .........................................................................................................................................................................................................................................................................97, 165 
Share ownership  .........................................................................................................................................................................................................................63 – 77, 103 – 104, 165

Item 7  Major Shareholders and Related Party Transactions 

A. 
B. 
C. 

Major shareholders  ...........................................................................................................................................................................................................................................51 – 52, 166 
Related party transactions  ...................................................................................................................................................................................................................................137, 166 
Interest of experts and counsel  ................................................................................................................................................................................................................................... n/a

Item 8 

Financial Information 

A. 
B. 

Consolidated statements and other financial information  ..........................................................................................78 – 79, 87 – 142, 161, 166, 173 – 178 
Significant changes ............................................................................................................................................................................................................................................................. 141

Item 9 

The Offer and Listing 

A. 
B. 
C. 
D. 
E. 
F. 

Offer and listing details  .......................................................................................................................................................................................................................................................51 
Plan of distribution  .............................................................................................................................................................................................................................................................. n/a 
Markets  ...........................................................................................................................................................................................................................................................................................51 
Selling shareholders  ........................................................................................................................................................................................................................................................... n/a 
Dilution  ........................................................................................................................................................................................................................................................................................ n/a 
Expenses of the issue  ......................................................................................................................................................................................................................................................... n/a

163

Financial StatementsUnilever Annual Report and Accounts 2019 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Additional information for US listing purposes continued

Item 10  Additional Information 

A. 
B. 
C. 
D. 
E. 
F. 
G. 
H. 
I. 

Share capital  ............................................................................................................................................................................................................................................................................n/a 
Articles of association .................................................................................................................................................................................................................................47 – 53, 58, 69 
Material contracts  ........................................................................................................................................................................................................................................................47, 167 
Exchange controls  ................................................................................................................................................................................................................................................................167 
Taxation  ..........................................................................................................................................................................................................................................................................168 – 169 
Dividends and paying agents  ...................................................................................................................................................................................................................................... n/a 
Statement by experts  ......................................................................................................................................................................................................................................................... n/a 
Documents on display  ............................................................................................................................................................................................................................................161, 167 
Subsidiary information  ..................................................................................................................................................................................................................................................... n/a

Item 11  Quantitative and Qualitative Disclosures About Market Risk  ................................................................................... 98 – 103, 114 – 116, 121 – 128, 130 – 132 

Item 12  Description of Securities Other than Equity Securities 

A. 
B. 
C. 
D.1 
D.2 
D.3 
D.4 

Description of debt securities  ....................................................................................................................................................................................................................................... n/a 
Description of warrants and rights  ........................................................................................................................................................................................................................... n/a 
Description of other securities  ..................................................................................................................................................................................................................................... n/a 
Name of depositary and address of principal executive  ........................................................................................................................................................................... n/a 
Title of ADRS and brief description of provisions  ............................................................................................................................................................................................. n/a 
Transfer agent fees and charges ................................................................................................................................................................................................................................ 170 
Transfer agent payments  ................................................................................................................................................................................................................................................170

Item 13  Defaults, Dividend Arrearages and Delinquencies 

A. 
B.  

Defaults  .......................................................................................................................................................................................................................................................................................170 
Dividend arrearages and delinquencies  ..............................................................................................................................................................................................................170

Item 14  Material Modifications to the Rights of Security Holders and Use of Proceeds .......................................................................................................................... n/a

Item 15  Controls and Procedures  ........................................................................................................................................................................................................... 53 – 55, 79, 171

Item 16  Reserved  

A. 
B. 
C. 
D. 
E. 
F. 
G. 
H. 

Audit Committee Financial Expert  .......................................................................................................................................................................................................................48, 54 
Code of Ethics  .............................................................................................................................................................................................................................................................33, 53, 56 
Principal Accountant Fees and Services  ..............................................................................................................................................................................................54 – 55, 171 
Exemptions From The Listing Standards For Audit Committees  ........................................................................................................................................................... n/a 
Purchases Of Equity Securities By The Issuer and Affiliated Purchasers  ..................................................................................................................................51, 171 
Change in Registrant’s Certifying Accountant  .................................................................................................................................................................................................. n/a 
Corporate Governance  ........................................................................................................................................................................................................................................................53 
Mine Safety Disclosures  .................................................................................................................................................................................................................................................... n/a

Item 17  Financial Statements  ............................................................................................................................................................................................ 78 – 79, 87 – 142, 173 – 178

Item 18  Financial Statements  ............................................................................................................................................................................................ 78 – 79, 87 – 142, 173 – 178 

Item 19 Exhibits 

Please refer to the Exhibit list located immediately following the signature page for this document as filed with the SEC.

164

Unilever Annual Report and Accounts 2019 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Directors, senior management and employees

Employees
The average number of employees for the last three years is provided in note 4A on page 97. The average number of employees during 2019 included 
9,327 seasonal workers. We believe our relationship with our employees and any labour unions of which they may be part is satisfactory in all material 
respects.

Global employee share plans (shares) 
In November 2014, Unilever’s global employee plan ‘SHARES’ was launched in 17 countries. SHARES gives eligible Unilever employees below 
management level the opportunity to invest between €10 and €200 per month from their net salary in Unilever shares. For every three shares our 
employees buy (Investment Shares), Unilever will give them one free Matching Share, which will vest if employees hold their Investment Shares for at 
least three years. The Matching Shares are not subject to any performance conditions. In 2015, SHARES was rolled out globally and is now offered in more 
than 100 countries. Executive Directors are not eligible to participate in SHARES. As of 20 February 2020, awards for 257,156 NV and 209,321 PLC shares 
were outstanding under SHARES.

North American share plans 
Unilever also maintains share plans for its North American employees that are governed by an umbrella plan referred to as the Unilever North America 
Omnibus Equity Compensation Plan. These plans are the North American equivalents of the Unilever Share Plan 2017 and the GSIP, MCIP and SHARES 
plans. The rules governing these share plans are materially the same as the rules governing the Unilever Share Plan 2017, GSIP, MCIP and SHARES plans, 
respectively. However, the plans contain non-competition and non-solicitation covenants and they are subject to US and Canadian employment and tax 
laws. The plans are administered by the North America Compensation Committee of Unilever United States Inc. and they are governed by New York law.

The foregoing description of the Unilever North America Omnibus Equity Compensation Plan does not purport to be complete and is qualified in its 
entirety by reference to the Unilever North America Omnibus Equity Compensation Plan, including all amendments thereto, filed as Exhibit 99.1 to the 
Form S-8 (File No. 333-185299) filed with the SEC on 6 December 2012, which is incorporated herein by reference.

Compensation committee
The Committee is concerned with the remuneration of the Executive and Non-Executive Directors and the tier of management directly below the Boards. 
It also has responsibility for the cash and executive and all employee share-based incentive plans, the Remuneration Policy and performance evaluation 
of the Unilever Leadership Executive.

Directors and senior management

Family relationship
There are no family relationships between any of our Executive Directors, members of the ULE or Non-Executive Directors.

Other arrangements
None of our Non-Executive Directors, Executive Directors or other key management personnel are elected or appointed under any arrangement or 
understanding with any major shareholder, customer, supplier or others. 

165

Financial StatementsUnilever Annual Report and Accounts 2019Additional information for US listing purposes continued

Major shareholders and related party transactions

Major shareholders
The voting rights of the significant shareholders of NV and PLC are the same as for other holders of the class of share held by such significant 
shareholder. 

The principal trading markets upon which Unilever shares are listed are Euronext Amsterdam for NV ordinary shares and the London Stock Exchange for 
PLC ordinary shares.

In the United States, NV New York Registry Shares and PLC American Depositary Receipts are traded on the New York Stock Exchange. Deutsche Bank 
Trust Company Americas (Deutsche Bank) acts for NV and PLC as issuer, transfer agent and, in respect of the PLC American Depositary Receipts, 
depositary.

At 20 February 2020 (the latest practicable date for inclusion in this report), there were 3,994 registered holders of NV New York Registry Shares and 791 
registered holders of PLC American Depositary Receipts in the United States. We estimate that approximately 13% of NV’s ordinary shares (including 
shares underlying NV New York Registry shares) were held in the United States (approximately 10% in 2018) and approximately 11% of PLC’s ordinary 
shares (including shares underlying PLC American Depositary Receipts) were held in the United States (approximately 11% in 2018).

NV and PLC are separate companies with separate stock exchange listings and different shareholders. Shareholders cannot convert or exchange the 
shares of one for shares of the other and the relative share prices on the various markets can, and do, fluctuate. Each NV ordinary share represents the 
same underlying economic interest in the Unilever Group as each PLC ordinary share (save for exchange rate fluctuations).

If you are a shareholder of NV, you have an interest in a Dutch legal entity, your dividends will be paid in euros (converted into US dollars if you have 
shares registered in the United States) and you may be subject to tax in the Netherlands. If you are a shareholder of PLC, your interest is in a UK legal 
entity, your dividends will be paid in sterling (converted into US dollars if you have American Depositary Receipts) and you may be subject to UK tax. 
Nevertheless, the Equalisation Agreement means that as a shareholder of either company you effectively have an interest in the whole of Unilever. On a 
going concern basis, you have largely equal rights over our combined net profit and capital reserves as shown in the consolidated accounts.

To Unilever’s knowledge, the Unilever Group is not owned or controlled, directly or indirectly, by another corporation, any foreign government or by any 
other legal or natural person, severally or jointly. The Group is not aware of any arrangements the operation of which may at any subsequent date result 
in a change of control of Unilever.

Related party transactions
Transactions with related parties are conducted in accordance with agreed transfer pricing policies and include sales to joint ventures and associates. 
Other than those disclosed in notes 23 to the consolidated financial statements (and incorporated herein as above), there were no related party 
transactions that were material to the Group or to the related parties concerned that are required to be reported in 2019 up to 20 February 2020 (the 
latest practicable date for inclusion in this report).

Dividend record
The following tables show the dividends declared and dividends paid by NV and PLC for the last five years, expressed in terms of the revised share 
denominations which became effective from 22 May 2006. Differences between the amounts ultimately received by US holders of NV and PLC shares are 
the result of changes in exchange rates between the equalisation of the dividends and the date of payment.

2019

2018

2017

2016

2015

€1.64

$1.83

£1.43

$1.83

€1.62

$1.82

£1.42

$1.82

€1.55

$1.82

£1.35

$1.82

€1.52

$1.83

£1.33

$1.83

€1.43

$1.66

£1.26

$1.66

€1.40

$1.56

£1.22

$1.56

€1.28

$1.42

€1.09

$1.42

€1.26

$1.40

€1.04

$1.40

€1.21

$1.32

£0.88

$1.32

€1.19

$1.32

£0.87

$1.32

Dividends declared for the year

NV dividends

Dividend per €0.16

Dividend per €0.16 (US Registry)

PLC dividends

Dividend per 31/9p

Dividend per 31/9p (US Registry)

Dividends paid during the year

NV dividends

Dividend per €0.16

Dividend per €0.16 (US Registry)

PLC dividends

Dividend per 31/9p

Dividend per 31/9p (US Registry)

166

Unilever Annual Report and Accounts 2019Material contracts
The descriptions of the foundation agreements set forth in the Unilever 
Annual Report and Accounts 2019 do not purport to be complete and 
are qualified in their entirety by reference to the Equalisation Agreement 
between NV and PLC, the Deed of Mutual Covenants and the Agreement 
for Mutual Guarantees of Borrowing, including all amendments thereto, 
filed as Exhibits 4.1(a), 4.1(b) and 4.1(c), respectively, to this report, which 
are incorporated herein by reference.

competitor products - as they ready a product for launch into a new 
market. They work closely with colleagues in marketing and supply chain 
to make sure the new product can be manufactured efficiently and meets 
the needs of our consumers.

More than 6,000 Unilever R&D professionals are building our brands 
through innovation. We invested around €900 million in R&D in each of the 
last three years, and we hold a portfolio of more than 20,000 patents and 
patent applications.

Exchange controls
Under the Dutch External Financial Relations Act of 25 March 1994, 
the Minister of Finance is authorised to issue regulations relating to 
financial transactions concerning the movement of capital to or from 
other countries with respect to direct investments, establishment, the 
performing of financial services, the admission of negotiable instruments 
or goods with respect to which regulations have been issued under the 
Import and Export Act in the interest of the international legal system 
or an arrangement relevant thereto. These regulations may contain a 
prohibition to perform any of the actions indicated in those regulations 
without a licence. To date, no regulations of this type, have been issued 
which are applicable to NV.

Other than certain economic sanctions which may be in place from time 
to time, there are currently no UK laws, decrees or regulations restricting 
the import or export of capital or affecting the remittance of dividends 
or other payments to holders of the PLC’s shares who are non-residents 
of the UK. Similarly, other than certain economic sanctions which may be 
in force from time to time, there are no limitations relating only to non-
residents of the UK under English law or the PLC’s Articles of Association on 
the right to be a holder of, and to vote in respect of, the company’s shares.

Unilever Annual Report on Form 20-F 2019
Filed with the SEC on the SEC’s website. Printed copies are available, free of 
charge, upon request to Unilever PLC, Investor Relations department, 100 
Victoria Embankment, London, EC4Y 0DY United Kingdom.

Documents on display in the United States
Unilever files and furnishes reports and information with the United States 
SEC. Certain of our reports and other information that we file or furnish 
to the SEC are also available to the public over the internet on the SEC’s 
website.

Other information on the Company

Raw materials
Our products use a wide variety of raw and packaging materials which we 
source internationally and which may be subject to price volatility either 
directly or as a result of movements in foreign exchange rates. In 2019 
we experienced significant deflation in Palm oil prices but this was offset 
by slight price increases dairy products, cocoa and sugar. Prices were 
also negatively impacted following foreign exchange rates deterioration 
across many emerging markets, with significant impact from Argentina, 
Pakistan, India, Brazil and Turkey. Looking ahead to 2020, we remain 
watchful for volatility in commodity and foreign exchange markets.

Seasonality
Certain of our businesses, such as ice cream, are subject to significant 
seasonal fluctuations in sales. However, Unilever operates globally 
in many different markets and product categories, and no individual 
element of seasonality is likely to be material to the results of the Group as 
a whole.

Intellectual property
We have a large portfolio of patents and trademarks, and we conduct 
some of our operations under licences that are based on patents or 
trademarks owned or controlled by others. We are not dependent on any 
one patent or group of patents. We use all appropriate efforts to protect 
our brands and technology.

Competition 
As a fast-moving consumer goods (FMCG) company, we are competing 
with a diverse set of competitors. Some of these operate on an 
international scale like ourselves, while others have a more regional 
or local focus. Our business model centres on building brands which 
consumers know, trust, like and buy in conscious preference to 
competitors’. Our brands command loyalty and affinity and deliver 
superior performance.

Innovation, Research and Development
Innovation is at the heart of Unilever’s ambition to grow sustainably. 
Science, technology and product development are central to our plans to 
keep providing consumers with great brands that improve their lives while 
having a positive impact on the environment and society.

Information on market share
Unless otherwise stated, market share refers to value share as opposed 
to volume share. The market data and competitive position classifications 
are taken from independent industry sources in the markets in which 
Unilever operates.

All our innovations are based on key insights into what consumers 
want and need. We aim to develop products that have purpose, so that 
consumers choose them again and again. We work on a wide portfolio 
of projects, combining the search for breakthrough technologies with the 
constant drive to respond to competitors, move into new markets, and 
make our products more sustainable. The products we develop through 
innovation, whether by ourselves or through our extensive partnerships 
with leading scientists, academic institutions, suppliers and specialist 
businesses, play an essential role in our ambition to make a positive 
impact on the world around us. Many of the challenges of improving 
health and well-being, reducing environmental impact, and improving 
nutrition will be met through science and technology.

Our six main R&D centres in the US, UK, Netherlands, India and China 
work on the science and technologies that can be applied to our product 
development process. Our research aims to bring together the best 
thinking and ideas from wherever they exist.

Product design teams take our breakthroughs in science and technology 
one step further, turning unique insights into the products that consumers 
want and need. Development and testing of new technology takes place 
until it fits the product description.

Our R&D Deploy teams draw on local knowledge - such as consumer 
preference, the regulatory framework, legal considerations and 

Iran-related required disclosure
Unilever operates in Iran through a non-US subsidiary. In 2019, sales in Iran 
were significantly less than one percent of Unilever’s worldwide turnover. 
During the year, this non-US subsidiary had approximately €1,334 in gross 
revenues and less than €547 in net profits attributable to the sale of food, 
personal care and home care products to the Hotel Homa Group, which 
is owned by the Social Security Organization of Iran, and IRR Mohammad 
Rasoullah Pharmacy & Kowsar ‘Veterans of IRGC’, which are affiliated 
with the Islamic Republic Revolutionary Guard Corps. Income, payroll 
and other taxes, duties and fees (including for utilities) were payable 
to the Government of Iran and affiliated entities in connection with our 
operations. Our non-US subsidiary maintains bank accounts in Iran with 
various banks to facilitate our business in the country and make any 
required payments to the Government of Iran and affiliated entities. While 
we currently continue our activities in Iran, we are continuously evaluating 
such activities in the light of the evolving regulatory environment.  

Property, plant and equipment

The Group has interests in properties in most of the countries where 
there are Unilever operations. None of these interest are individually 
material in the context of the Group as a whole. The properties are used 
predominantly to house production and distribution activities and as 
offices. There is a mixture of leased and owned property throughout 

167

Financial StatementsUnilever Annual Report and Accounts 2019Additional information for US listing purposes continued

the Group. We are not aware of any environmental issues affecting the 
properties which would have a material impact upon the Group, and there 
are no material encumbrances on our properties. Any difference between 
the market value of properties held by the Group and the amount at which 
they are included in the balance sheet is not significant. We believe our 
existing facilities are satisfactory for our current business and we currently 
have no plans to construct new facilities or expand or improve our current 
facilities in a manner that is material to the Group.

Taxation

Taxation for US persons holding shares in NV
The following notes are provided for guidance. US persons should consult 
their local tax advisers, particularly in connection with potential liability 
to pay US taxes on disposal, lifetime gift or bequest of their shares. A US 
person is a US individual citizen or resident, a corporation organised under 
the laws of the United States, any state or District of Columbia or any other 
legal person subject to United States Federal Income Tax on its worldwide 
income.

Taxation on dividends in the Netherlands
As of 1 January 2007, dividends paid by companies in the Netherlands 
are in principle subject to dividend withholding tax of 15%. Where 
a shareholder is entitled to the benefits of the current Income Tax 
Convention (the Convention) concluded on 18 December 1992 between 
the United States and the Netherlands, when dividends are paid by NV to:
 a corporation organised under the laws of the United States (or any 
• 
territory of it) having no permanent establishment in the Netherlands 
of which such shares form a part of the business property; or
 any other legal person subject to United States Federal Income 
Tax with respect to its worldwide income, having no permanent 
establishment in the Netherlands of which such shares form a part 
of the business property, these dividends qualify for a reduction of 
withholding tax on dividends in the Netherlands from 15% to 5%, if 
the beneficial owner is a company which directly holds at least 10% of 
the voting power of NV shares. 

• 

Where a US person has a permanent establishment in the Netherlands, 
which has shares in NV forming part of its business property, dividends 
it receives on those shares are included in that establishment’s profit. 
They are subject to income tax or corporation tax in the Netherlands, as 
appropriate, and tax on dividends in the Netherlands will generally be 
applied at the full rate of 15% with, as appropriate, the possibility to claim 
a credit for that tax on dividends in the Netherlands against the income 
tax or corporation tax in the Netherlands. The net tax suffered may be 
treated as foreign income tax eligible for credit against shareholders’ 
United States income taxes. 

The Convention provides, subject to certain conditions, for a complete 
exemption from, or refund of, Dutch dividend withholding tax if the 
beneficial owner is a qualified ‘Exempt Pension Trust’ as defined in Article 
35 of the Convention or a qualified ‘Exempt Organisation’ as defined in 
Article 36 of the Convention. It is noted that, subject to certain conditions, 
foreign (non-Dutch) tax exempt entities may also be entitled to a full 
refund of any Dutch dividend withholding tax suffered based on specific 
provisions in the Dividend Tax Act in the Netherlands. This tax refund 
opportunity under Dutch domestic tax law already applied to European 
Union and European Economic Area entities as of 1 January 2007 and 
has been extended as of 1 January 2012 to all foreign tax exempt entities 
including, if appropriate, United States tax exempt entities. 

Under the Convention, qualifying United States organisations that are 
generally exempt from United States taxes and that are constituted and 
operated exclusively to administer or provide pension, retirement or 
other employee benefits may be exempt at source from withholding tax 
on dividends received from a Dutch corporation. A Competent Authority 
Agreement between the US and Dutch tax authorities on 6 August 2007, 
published in the US as Announcement 2007-75, 2007-2 Cumulative Bulletin 
540, as amended by a Competent Authority Agreement published in the 
United States as Announcement 2010-26, 2010-1 Cumulative Bulletin 604, 
describes the eligibility of these US organisations for benefits under the 
Convention and procedures for claiming these benefits.

Under the Convention, a United States trust, company or organisation that 
is operated exclusively for religious, charitable, scientific, educational or 
public purposes is subject to an initial 15% withholding tax rate. Such an 
exempt organisation may be entitled to reclaim from tax authorities in 
the Netherlands a refund of the Dutch dividend tax, if and to the extent 
that it is exempt from United States Federal Income Tax and it would be 
exempt from tax in the Netherlands if it were organised and carried on 
all its activities there. If you are an NV shareholder resident in any country 
other than the United States or the Netherlands, any exemption from, or 
reduction or refund of, dividend withholding tax in the Netherlands may 
be governed by specific provisions in Dutch tax law, the ‘Tax Regulation 
for the Kingdom of the Netherlands’, or by the tax convention or any other 
agreement for the avoidance of double taxation, if any, between the 
Netherlands and your country of residence.

United States taxation on dividends
If you are a US person, the dividend (including the withheld amount) up to 
the amount of NV earnings and profits for United States Federal Income 
Tax purposes will be ordinary dividend income. Dividends received by an 
individual will be taxed at a maximum rate of 15% or 20%, depending on 
the income level of the individual, provided the individual has held the 
shares for more than 60 days during the 121-day period beginning 60 days 
before the ex-dividend date, that NV is a qualified foreign corporation 
and that certain other conditions are satisfied. NV is a qualified foreign 
corporation for this purpose. In addition, an additional tax of 3.8% will 
apply to dividends and other investment income received by individuals 
with incomes exceeding certain thresholds. The dividends are not eligible 
for the dividends received deduction allowed to corporations.

For US foreign tax credit purposes, the dividend is foreign source income, 
and withholding tax in the Netherlands is a foreign income tax that is 
eligible for credit against the shareholder’s United States income taxes. 
However, the rules governing the US foreign tax credit are complex, and 
additional limitations on the credit apply to individuals receiving dividends 
eligible for the maximum tax rate on dividends described above.

Any portion of the dividend that exceeds NV’s United States earnings and 
profits is subject to different rules. This portion is a tax-free return of capital 
to the extent of your basis in NV’s shares, and thereafter is treated as a 
gain on a disposition of the shares.

Under a provision of the Dividend Tax Act in the Netherlands and provided 
certain conditions are satisfied, NV is entitled to a credit (up to a maximum 
of 3% of the gross dividend from which dividend tax is withheld) against 
the amount of dividend tax withheld before remittance to tax authorities 
in the Netherlands. The United States tax authority may take the position 
that withholding tax in the Netherlands eligible for credit should be 
limited accordingly.

Disclosure requirements for US individual holders
US individuals that hold certain specified foreign financial assets, 
including stock in a non-US corporation, with values in excess of certain 
thresholds are required to file Form 8938 with their United States 
Federal Income Tax return. Such Form requires disclosure of information 
concerning such non-US, including the value of the assets. Failure to 
file the form when required is subject to penalties. An exemption from 
reporting applies to non-US assets held through a US financial institution, 
generally including a non-US branch or subsidiary of a US institution and 
a US branch of a non-US institution. Investors are encouraged to consult 
with their own tax advisers regarding the possible application of this 
disclosure requirement to their investment in the shares.

Taxation on capital gains in the Netherlands
Under the Convention, if you are a US person and you have capital gains 
on the sale of shares of a Dutch company, these are generally not subject 
to taxation by the Netherlands. An exception to this rule generally applies 
if you have a permanent establishment in the Netherlands and the capital 
gain is derived from the sale of shares which form part of that permanent 
establishment’s business property.

168

Unilever Annual Report and Accounts 2019United States taxation on capital gains 

A US person generally will recognize capital gain or loss for US federal 
income tax purposes equal to the difference, if any, between the amount 
realized on the sale and the US person’s adjusted tax basis in the shares 
or NYRSs, in each case as determined in US dollars. US persons should 
consult their own tax advisers about how to determine the US dollar 
value of any foreign currency received as proceeds on the sale of shares 
or NYRSs and the treatment of any foreign currency gain or loss upon 
conversion of the foreign currency into US dollars. The capital gain or 
loss recognized on the sale will be long-term capital gain or loss if the 
US person’s holding period in the shares or NYRSs exceeds one year. 
Non-corporate US persons are subject to tax on long-term capital gain at 
reduced rates. The deductibility of capital losses is subject to limitations

Succession duty and gift taxes in the Netherlands
Under the Estate and Inheritance Tax Convention between the United 
States and the Netherlands of 15 July 1969, individual US persons who 
are not Dutch citizens who have shares will generally not be subject to 
succession duty in the Netherlands on the individual’s death, unless the 
shares are part of the business property of a permanent establishment 
situated in the Netherlands.

A gift of shares of a Dutch company by a person who is not a resident 
or a deemed resident of the Netherlands is generally not subject to gift 
tax in the Netherlands. A non-resident Netherlands citizen, however, is 
still treated as a resident of the Netherlands for gift tax purposes for ten 
years and any other non-resident person for one year after leaving the 
Netherlands.

Taxation for US persons holding shares or 
American Depositary Shares in PLC
The following notes are provided for guidance. US persons should consult 
their local tax advisers, particularly in connection with potential liability 
to pay US taxes on disposal, lifetime gift or bequest of their shares or 
American Depositary Shares (ADSs). A US person is a US individual citizen 
or resident, a corporation organised under the laws of the United States, 
any state or the District of Columbia, or any other legal person subject to 
United States Federal Income Tax on its worldwide income.

United Kingdom taxation on dividends
Under United Kingdom law, income tax is not withheld from dividends 
paid by United Kingdom companies. Shareholders, whether resident in the 
United Kingdom or not, receive the full amount of the dividend actually 
declared.

United States taxation on dividends
If you are a US person, the dividend up to the amount of PLC’s earnings 
and profits for United States Federal Income Tax purposes will be ordinary 
dividend income. Dividends received by an individual will be taxed at 
a maximum rate of 15% or 20%, depending on the income level of the 
individual, provided the individual has held the shares or ADSs for more 
than 60 days during the 121-day period beginning 60 days before the 
ex-dividend date, that PLC is a qualified foreign corporation and certain 
other conditions are satisfied. PLC is a qualified foreign corporation for this 
purpose. In addition, an additional tax of 3.8% will apply to dividends and 
other investment income received by individuals with incomes exceeding 
certain thresholds. The dividend is not eligible for the dividends received 
deduction allowable to corporations. The dividend is foreign source 
income for US foreign tax credit purposes.

generally including a non-US branch or subsidiary of a US institution and 
a US branch of a non-US institution. Investors are encouraged to consult 
with their own tax advisers regarding the possible application of this 
disclosure requirement to their investment in the shares or ADSs.

UK taxation on capital gains
Under United Kingdom law, when you dispose of shares you may be liable 
to pay United Kingdom tax in respect of any gain accruing on the disposal. 
However, if you are either:
• 

 an individual who is not resident in the United Kingdom for the year 
in question; or
 a company which is not resident in the United Kingdom when the 
gain accrues 

• 

you will generally not be liable to United Kingdom tax on any capital gains 
made on disposal of your shares.

Two exceptions are: if the shares are held in connection with a trade or 
business which is conducted in the United Kingdom through a branch, 
agency or permanent establishment; or if the shares are held by an 
individual who becomes resident in the UK having left the UK for a period 
of non-residence of five years or less and who was resident for at least four 
of the seven tax years prior to leaving the UK.

United States taxation on capital gains 

A US person generally will recognize capital gain or loss for US federal 
income tax purposes equal to the difference, if any, between the amount 
realized on the sale and the US person’s adjusted tax basis in the shares or 
ADSs, in each case as determined in US dollars. US persons should consult 
their own tax advisers about how to determine the US dollar value of any 
foreign currency received as proceeds on the sale of shares or ADSs and 
the treatment of any foreign currency gain or loss upon conversion of the 
foreign currency into US dollars. The capital gain or loss recognized on the 
sale will be long-term capital gain or loss if the US person’s holding period 
in the shares or ADSs exceeds one year. Non-corporate US persons are 
subject to tax on long-term capital gain at reduced rates. The deductibility 
of capital losses is subject to limitations.

UK inheritance tax
Under the current estate and gift tax convention between the United 
States and the United Kingdom, ordinary shares held by an individual 
shareholder who is:
• 

 domiciled for the purposes of the convention in the United States; 
and
 is not for the purposes of the convention a national of the United 
Kingdom

• 

will generally not be subject to United Kingdom inheritance tax:
•  on the individual’s death; or
•  on a gift of the shares during the individual’s lifetime.

Where ordinary shares are held on trust, they will generally not be subject 
to United Kingdom inheritance tax where the settlor at the time of the 
settlement:
• 

 was domiciled for the purposes of the convention in the  
United States; and
 was not for the purposes of the convention a national of the  
United Kingdom.

• 

An exception is if the shares are part of the business property of a 
permanent establishment of the shareholder in the United Kingdom or, in 
the case of a shareholder who performs independent personal services, 
pertain to a fixed base situated in the United Kingdom. 

Any portion of the dividend that exceeds PLC’s United States earnings and 
profits is subject to different rules. This portion is a tax-free return of capital 
to the extent of your basis in PLC’s shares or ADSs, and thereafter is treated 
as a gain on a disposition of the shares or ADSs.

Where ordinary shares are subject to United Kingdom inheritance tax and 
United States federal gift or federal estate tax, the amount of the tax paid 
in one jurisdiction can generally be credited against the tax due in the 
other jurisdiction. 

Disclosure requirements for US individual holders
US individuals that hold certain specified non-US financial assets, 
including stock in a foreign corporation, with values in excess of certain 
thresholds are required to file Form 8938 with their United States 
Federal Income Tax return. Such Form requires disclosure of information 
concerning such non-US assets, including the value of the assets. Failure 
to file the form when required is subject to penalties. An exemption from 
reporting applies to non-US assets held through a US financial institution, 

Where a United Kingdom inheritance tax liability is prima facie not 
payable by virtue of the convention, that tax can become payable if any 
applicable federal gift or federal estate tax on the shares in the United 
States is not paid.

169

Financial StatementsUnilever Annual Report and Accounts 2019Additional information for US listing purposes continued

An ADS holder will also be responsible for paying certain fees and 
expenses incurred by the depositary bank and certain taxes and 
governmental charges such as:
• 

 fees for the transfer and registration of shares charged by the 
registrar and transfer agent for the shares in the United Kingdom (ie 
upon deposit and withdrawal of shares);

•  expenses incurred for converting foreign currency into US dollars;
• 

 expenses for cable, telex and fax transmissions and for delivery of 
securities;
 taxes and duties upon the transfer of securities (ie when shares are 
deposited or withdrawn from deposit);
 fees and expenses incurred in connection with the delivery or 
servicing of shares on deposit; and

• 

• 

•  fees incurred in connection with the distribution of dividends.

Depositary fees payable upon the issuance and cancellation of ADSs 
are typically paid to the depositary bank by the brokers (on behalf of 
their clients) receiving the newly-issued ADSs from the depositary bank 
and by the brokers (on behalf of their clients) delivering the ADSs to 
the depositary bank for cancellation. The brokers in turn charge these 
transaction fees to their clients.

Note that the fees and charges an investor may be required to pay may 
vary over time and may be changed by us and by the depositary bank. 
Notice of any changes will be given to investors.

Transfer agent payments – fiscal year 2019 for NV
Deutsche Bank has been the transfer agent and registrar for its New 
York Registered Share program since 1 July 2014. Under the terms of the 
Transfer Agent Agreement, NV is entitled to certain reimbursements, 
including the reimbursement of listing fees (NYSE), reimbursement of 
settlement infrastructure fees (including DTC feeds), reimbursement of 
proxy process expenses (printing, postage and distribution), tax reclaim 
services and program-related expenses (that include expenses incurred 
from the requirements of the Sarbanes-Oxley Act of 2002). In relation to 
2019, NV did not receive further payments from Deutsche Bank.

Depositary payments – fiscal year 2019 for PLC
Deutsche Bank has been the depositary bank for its American Depositary 
Receipt Program since 1 July 2014. Under the terms of the Deposit 
Agreement, PLC is entitled to certain reimbursements, including 
processing of cash distributions, reimbursement of listing fees (NYSE), 
reimbursement of settlement infrastructure fees (including DTC feeds), 
reimbursement of proxy process expenses (printing, postage and 
distribution), dividend fees and program-related expenses (that include 
expenses incurred from the requirements of the Sarbanes-Oxley Act 
of 2002). In relation to 2019, PLC did not receive further payments from 
Deutsche Bank. 

Defaults, dividend arrearages and 
delinquencies

Defaults
There has been no material default in the payment of principal, interest, a 
sinking or purchase fund instalment or any other material default relating 
to indebtedness of the Group.

Dividend arrearages and delinquencies
There have been no arrears in payment of dividends on, and material 
delinquency with respect to, any class of preferred stock of any significant 
subsidiary of the Group.

Description of securities other than 
equity securities
Deutsche Bank serves as both the transfer agent and registrar pursuant 
to the NV New York Registered Share Program and the depositary 
(Depositary) for PLC’s American Depositary Receipt Program. 

Transfer agent fees and charges for NV
Although Items 12.D.3 and 12.D.4 are not applicable to NV the following 
fees, charges and transfer agent payments are listed, as any fee 
arrangement with Deutsche Bank will cover both programs.

Under the terms of the Transfer Agent Agreement for the NV New York 
Registered Share program, a New York Registry Share (NYRS) holder may 
have to pay the following service fees to the transfer agent:
•  Issuance of NYRSs: up to US 5¢ per NYRS issued.
•  Cancellation of NYRSs: up to US 5¢ per NYRS cancelled.

An NYRS holder will also be responsible to pay certain fees and expenses 
incurred by the transfer agent and certain taxes and governmental 
charges such as:
• 

 fees for the transfer and registration of shares charged by the 
registrar and transfer agent for the shares in the Netherlands (ie 
upon deposit and withdrawal of shares);

•  expenses incurred for converting foreign currency into US dollars;
• 

 expenses for cable, telex and fax transmissions and for delivery of 
securities;
 taxes and duties upon the transfer of securities (ie when shares are 
deposited or withdrawn from deposit); and
 fees and expenses incurred in connection with the delivery or 
servicing of shares on deposit.

• 

• 

Transfer agent fees payable upon the issuance and cancellation of NYRSs 
are typically paid to the transfer agent by the brokers (on behalf of their 
clients) receiving the newly-issued NYRSs from the transfer agent and by 
the brokers (on behalf of their clients) delivering the NYRSs to the transfer 
agent for cancellation. 

The brokers in turn charge these transaction fees to their clients. Note that 
the fees and charges an investor may be required to pay may vary over 
time and may be changed by us and by the transfer agent. Notice of any 
changes will be given to investors.

Depositary fees and charges for PLC
Under the terms of the Deposit Agreement for the PLC American 
Depositary Shares (ADSs), an ADS holder may have to pay the following 
service fees to the depositary bank:
•  Issuance of ADSs: up to US 5¢ per ADS issued.
•  Cancellation of ADSs: up to US 5¢ per ADS cancelled.
• 

 Processing of dividend and other cash distributions not made 
pursuant to a cancellation or withdrawal: up to US 5¢ per ADS held. 

170

Unilever Annual Report and Accounts 2019 
Purchases of equity securities 

Share purchases during 2019
Please also refer to ‘Our shares’ section on page 51.

Total number of  
shares purchased

Average price 
paid per share (€) 

Of which, number of 
shares purchased as 
part of publicly
announced plans

€ million Maximum 
value that may  
yet be purchased 
as part of publicly 
announced plans

January

February

March

April(a)

May(a)

June

July

August

September

October

November

December

Total

1,771,099

1,982,901

53.50

53.52

3,754,000

(a) 

 3,754,000 shares were purchased to enable the Group to meet share award obligations under its Management Co-Investment Plan as part of the programme 
announced on 29 April 2019. The programme was completed on 13 May 2019. See note 4C on pages 103 to 104 for more details on share-based compensation plans.

Between 31 December 2019 and 20 February 2020 (the latest practicable date for inclusion in this report) neither NV or PLC conducted any share 
repurchases.

Management’s report on internal control over financial reporting
In accordance with the requirements of Section 404 of the US Sarbanes-Oxley Act of 2002, the following report is provided by management in respect of 
the Group’s internal control over financial reporting (as defined in rule 13a–15(f) or rule 15d–15(f) under the US Securities Exchange Act of 1934):
•  Unilever’s management is responsible for establishing and maintaining adequate internal control over financial reporting for the Group;
 Unilever’s management has used the Committee of Sponsoring Organizations of the Treadway Commission (COSO) framework (2013) to 
• 
evaluate the effectiveness of our internal control over financial reporting. Management believes that the COSO framework (2013) is a suitable 
framework for its evaluation of our internal control over financial reporting because it is free from bias, permits reasonably consistent 
qualitative and quantitative measurements of internal controls, is sufficiently complete so that those relevant factors that would alter a 
conclusion about the effectiveness of internal controls are not omitted and is relevant to an evaluation of internal control over financial 
reporting;
 Management has assessed the effectiveness of internal control over financial reporting as of 31 December 2019, and has concluded that such 
internal control over financial reporting is effective. Management’s assessment and conclusion excludes Astrix, Lenor Japan and FruFru from 
this assessment, as they were acquired on 30 August 2019, 1 October 2019, and 1 October 2019 respectively. These entities are included in our 
2019 consolidated financial statements, and together they constituted approximately 0.25% of our total assets as at 31 December 2019 and 
approximately 0.03% of total turnover for the year ended 31 December 2019; and
 KPMG LLP and KPMG Accountants N.V., who have audited the consolidated financial statements of the Group for the year ended 31 December 
2019, have also audited the effectiveness of internal control over financial reporting as at 31 December 2019 and have issued an attestation 
report on internal control over financial reporting. 

• 

• 

Principal accountant fees and services

Audit fees(a)

Audit-related fees(b)

Tax fees

All other fees

€ million
 2019

€ million
2018

€ million
2017

17

–(d)

–(c)

–(c)

16

5(d)

–(c)

–(c)

14

5(d)

–(c)

–(c)

(a) 

(b) 

(c) 

(d) 

 Amount payable to KPMG in respect of services supplied to associated pension schemes was less than €1 million individually and in aggregate (2018: less than €1 
million individually and in aggregate; 2017: less than €1 million individually and in aggregate).
Includes other audit services which comprise audit and similar work that regulations or agreements with third parties require the auditors to undertake.
 Amounts paid in relation to each type of service are individually less than €1 million. In aggregate the fees paid were less than €1 million (2018: less than €1 million, 
2017: €1 million).
 2018 includes €4 million (2017: €5 million) for audits and reviews of carve-out financial statements of the Spreads business and €1 million (2017: €Nil) for assurance work 
on Simplification.

171

Financial StatementsUnilever Annual Report and Accounts 2019Additional information for US listing purposes continued

Selected financial data
The schedules below provide the Group’s selected financial data for the five most recent financial years.

2016 and 2015 numbers are not comparable as the Group has adopted IFRS 16 and has restated only 2018 and 2017. See note 24 to the consolidated financial statements 
on pages 138 to 140 for explanation and reconciliation of lines and sub-totals impacted by IFRS 16 adoption to those previously reported.

Consolidated income statement

Turnover

Operating profit

Net finance costs

Net monetary gain arising from hyperinflationary economies

Share of net profit/(loss) of joint ventures and associates and other income/(loss) 

€ million 
2019 

€ million 
2018

€ million 
2017

€ million 
2016 

€ million 
2015 

(Restated)(a)

(Restated)(a)

51,980

50,982

53,715

52,713

53,272

8,708

12,639

8,957

7,801

7,515

(627)

32

(608)

122

(1,004)

–

(563)

–

(493)

–

   from non-current investments

176

207

173

231

198

Profit before taxation

Taxation

Net profit

Attributable to:

Non-controlling interests

Shareholders’ equity

Combined earnings per share(a)

Basic earnings per share

Diluted earnings per share

8,289

(2,263)

12,360

(2,572)

8,126

(1,670)

7,469

7,220

(1,922)

(1,961)

6,026

9,788

6,456

5,547

5,259

401

5,625

419

9,369

433

6,023

363

5,184

350

4,909

€ million 
2019 

€ million 
2018

€ million 
2017

€ million 
2016 

€ million 
2015 

(Restated)(a)

(Restated)(a)

2.15

2.14

3.49

3.48

2.15

2.14

1.83

1.82

1.73

1.72

 For the basis of the calculations of combined earnings per share see note 7 ‘Combined earnings per share’ on page 107.

Consolidated balance sheet

Non-current assets

Current assets

Total assets

Current liabilities

Non-current liabilities

Total liabilities

Share Capital

Share premium account

Other reserves

Retained profit

Non-controlling interests

Total equity

Total liabilities and equity

Consolidated cash flow statement

Net cash flow from operating activities

Net cash flow from/(used in) investing activities

Net cash flow from/(used in) financing activities

Net increase/(decrease) in cash and cash equivalents

Cash and cash equivalents at the beginning of the year

Effect of foreign exchange rates

Cash and cash equivalents at the end of the year

€ million 
2019 

€ million 
2018

€ million 
2017

€ million 
2016 

€ million 
2015 

(Restated)(a)

(Restated)(a)

48,376 

 16,430 

64,806 

 20,978 

29,942

50,920

420

134

 45,633

 15,478

 61,111

 20,150

28,844

48,994

464

129

45,078

16,980

62,058

23,587

24,273

47,860

484

130

(5,574)

(15,218)

(13,587)

18,212

694

13,886 

64,806

26,022

720

 12,117

61,111

26,413

758

14,198

62,058

42,545

13,884

56,429

20,556

18,893

39,449

484

134

(7,443)

23,179

626

16,980

56,429

39,612

12,686

52,298

20,019

16,197

36,216

484

152

(7,816)

22,619

643

16,082

52,298

€ million 
2019 

€ million 
2018

€ million 
2017

€ million 
2016 

€ million 
2015 

(Restated)(a)

(Restated)(a)

 8,109 

 (2,237)

 7,318

 4,644 

 (4,667) 

 (12,113) 

 1205 

 3,090 

(179) 

4,116

 (151) 

 3,169 

 72 

 3,090 

7,879

(5,879)

(2,020)

(20)

3,198

(9)

3,169

7,047

(3,188)

(3,073)

786

2,128

284

3,198

7,330

(3,539)

(3,032)

759

1,910

(541)

2,128

(a)   Restated following adoption of IFRS 16. See note 1 and note 24 to the Group financial statements for further details.

172

Unilever Annual Report and Accounts 2019Ratios and other metrics

Operating margin (%) (Restated)(a)

Net profit margin (%) (Restated)(a) (b)

Number of Shares issued

   Unilever N.V. ordinary shares (Millions of units)

   Unilever N.V. special shares (units)

   Unilever PLC ordinary shares (Millions of units)

   Unilever PLC deferred stock (units)

 2019

16.8

10.8

1,461

2,400

1,169

2018

24.6

18.4

1,715

2,400

1,187

2017

16.5

11.3

1,715

2,400

1,310

2016

14.8

9.8

1,715

2,400

1,310

2015

14.1

9.2

1,715

2,400

1,310

100,000

100,000

100,000

100,000

100,000

(a)   Restated following adoption of IFRS 16. See note 1 and note 24 to the Group financial statements for further details.
(b)  Net profit margin is expressed as net profit attributable to shareholders’ equity as a percentage of turnover.

Guarantor statements
On 27 July 2017, Unilever N.V. and Unilever Capital Corporation (UCC) filed a US Shelf registration, which is unconditionally and fully guaranteed, jointly 
and severally, by Unilever N.V., Unilever PLC and Unilever United States, Inc. (UNUS) and that superseded the NV and UCC US Shelf registration filed on 30 
September 2014, which was unconditionally and fully guaranteed, jointly and severally, by NV, PLC and UNUS. UCC and UNUS are each indirectly 100% 
owned by the Unilever parent entities (as defined below). Of the US Shelf registration, $12.35 billion of Notes were outstanding at 31 December 2019 
(2018: $12.5 billion; 2017: $8.9 billion) with coupons ranging from 1.375% to 5.9%. These Notes are repayable between 5 May 2020 and 15 November 2032.

Provided below are the income statements, cash flow statements and balance sheets of each of the companies discussed above, together with 
the income statement, cash flow statement and balance sheet of non-guarantor subsidiaries. These have been prepared under the historical cost 
convention and, aside from the basis of accounting for investments at net asset value (equity accounting), comply in all material respects with 
International Financial Reporting Standards. The financial information in respect of NV, PLC and UNUS has been prepared with all subsidiaries 
accounted for on an equity basis. Information on NV and PLC is shown collectively as Unilever parent entities. The financial information in respect of the 
non-guarantor subsidiaries has been prepared on a consolidated basis.

Income statement
for the year ended 31 December 2019

Turnover(b)

Operating profit

Net finance income/(costs)

Pensions and similar obligations

Other income/(losses)

Net monetary gain arising from hyperinflationary economies

Profit before taxation

Taxation

Net profit before subsidiaries

Equity earnings of subsidiaries

Net profit

Attributable to:

   Non-controlling interests

   Shareholders’ equity

Other comprehensive income

Total comprehensive income

€ million
Unilever 
Capital 
Corporation 
subsidiary 
issuer

€ million

Unilever 
parent
entities(a) 

€ million
Unilever 
United 
States Inc. 
subsidiary 
guarantor 

Non-
guarantor 

subsidiaries  Eliminations

€ million

€ million

€ million

–

–

2

–

–

–

2

–

2

–

2

–

2

–

2

–

1,148

(89)

(2)

–

–

1,057

(169)

888

4,737

5,625

–

5,625

(5)

5,620

–

1

(492)

(22)

–

–

(513)

–

(513)

1,193

680

–

680

13

693

51,980

7,559

(18)

(6)

176

32

7,743

(2,094)

5,649

(7,026)

(1,377)

401

(1,778)

535

(842)

–

–

–

–

–

–

–

–

–

1,096

1,096

–

1,096

–

1,096

Unilever 
Group

51,980

8,708

(597)

(30)

176

32

8,289

(2,263)

6,026

–

6,026

401

5,625

543

6,569

(a) 

(b) 

 The term ‘Unilever parent entities’ includes Unilever N.V. and Unilever PLC. Though Unilever N.V. and Unilever PLC are separate legal entities, with different shareholder 
constituencies and separate stock exchange listings, they operate as nearly as practicable as a single economic entity. Debt securities issued by entities in the Unilever 
Group are fully and unconditionally guaranteed by both Unilever N.V. and Unilever PLC.
 For the purpose of this table, amounts exclude revenue from Group companies.

173

Financial StatementsUnilever Annual Report and Accounts 2019Additional information for US listing purposes continued

Income statement
for the year ended 31 December 2018(b)

Turnover(c)

Operating profit

Net finance income/(costs)

Pensions and similar obligations

Other income/(losses)

Premium paid on buyback of preference shares

Net monetary gain arising from hyperinflationary economies

Profit before taxation

Taxation

Net profit before subsidiaries

Equity earnings of subsidiaries

Net profit

Attributable to:

   Non-controlling interests

   Shareholders’ equity

Other comprehensive income

Total comprehensive income

Income statement
for the year ended 31 December 2017(b)

Turnover(c)

Operating profit

Net finance income/(costs)

Pensions and similar obligations

Other income/(losses)

Premium paid on buyback of preference shares

Profit before taxation

Taxation

Net profit before subsidiaries

Equity earnings of subsidiaries

Net profit

Attributable to:

   Non-controlling interests

   Shareholders’ equity

Other comprehensive income

Total comprehensive income

€ million
Unilever 
Capital 
Corporation 
subsidiary 
issuer

€ million

Unilever 
parent
entities(a) 

€ million
Unilever 
United 
States Inc. 
subsidiary 
guarantor 

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

1,987

(105)

(2)

–

(382)

–

1,498

(199)

1,299

8,070

9,369

–

9,369

(24)

9,345

–

(4)

(426)

(19)

–

–

–

(449)

–

(449)

1,787

1,338

–

1,338

25

1,363

€ million
Unilever 
Capital 
Corporation 
subsidiary 
issuer

€ million

Unilever 
parent
entities(a) 

€ million
Unilever 
United 
States Inc. 
subsidiary 
guarantor 

€ million

€ million

€ million

Non-
guarantor 
subsidiaries 

50,982

10,656

(52)

(4)

207

382

122

11,311

(2,373)

8,938

(20,326)

(11,388)

419

(11,807)

(1,172)

Eliminations

–

–

–

–

–

–

–

–

–

–

10,469

10,469

–

10,469

–

(12,560)

10,469

Unilever 
Group

50,982

12,639

(583)

(25)

207

–

122

12,360

(2,572)

9,788

–

9,788

419

9,369

(1,171)

8,617

€ million

€ million

€ million

Non-
guarantor 
subsidiaries 

Eliminations

–

–

1

–

–

–

1

–

1

–

1

–

1

–

1

–

999

(110)

(2)

–

–

887

(165)

722

5,301

6,023

–

6,023

(75)

5,948

–

(4)

(379)

(24)

–

–

(407)

–

(407)

1,716

1,309

–

1,309

(156)

1,153

53,715

7,962

(38)

(70)

173

(382)

7,645

(1,505)

6,140

(10,298)

(4,158)

433

(4,591)

503

(3,655)

–

–

–

–

–

–

–

–

–

3,281

3,281

–

3,281

–

3,281

Unilever 
Group

53,715

8,957

(526)

(96)

173

(382)

8,126

(1,670)

6,456

–

6,456

433

6,023

272

6,728

(a) 

 The term ‘Unilever parent entities’ includes Unilever N.V. and Unilever PLC. Though Unilever N.V. and Unilever PLC are separate legal entities, with different shareholder 
constituencies and separate stock exchange listings, they operate as nearly as practicable as a single economic entity. Debt securities issued by entities in the Unilever 
Group are fully and unconditionally guaranteed by both Unilever N.V. and Unilever PLC.

(b)   Restated following adoption of IFRS 16. See note 1 and note 24 to the Group financial statements for further details.
(c) 

 For the purpose of these tables, amounts exclude revenue from Group companies.

174

Unilever Annual Report and Accounts 2019Balance sheet 
at 31 December 2019

Assets

Non-current assets

Goodwill and intangible assets

Deferred tax assets

Other non-current assets

Amounts due from group companies

Net assets of subsidiaries (equity accounted)

Current assets

Amounts due from group companies

Trade and other current receivables

Current tax assets

Other current assets

Total assets

Liabilities

Current liabilities

Financial liabilities

Amounts due to group companies

Trade payables and other current liabilities

Current tax liabilities

Other current liabilities

Non-current liabilities

Financial liabilities

Amounts due to group companies

Pensions and post-retirement healthcare liabilities:

   Funded schemes in deficit

   Unfunded schemes

Other non-current liabilities

Total liabilities

Shareholders’ equity

Non-controlling interests

Total equity

Total liabilities and equity

€ million
Unilever 
Capital 
Corporation 
subsidiary 
issuer

€ million

Unilever 
parent
entities(a) 

€ million
Unilever 
United 
States Inc. 
subsidiary 
guarantor 

€ million

€ million

€ million

Non-
guarantor 

subsidiaries  Eliminations

Unilever 
Group

–

–

–

15,335

–

15,335

–

–

–

81

81

15,416

2,435

2,775

89

–

–

3,141

–

2

10,602

21,193

34,938

–

–

1

–

24,514

24,515

27,888

1,336

16,008

–

–

45,232

–

–

–

(25,937)

(45,707)

(71,644)

15,257

822

28,799

(44,878)

153

18

–

15,428

50,366

1,049

24,469

356

–

–

7

–

–

829

25,344

–

1,555

16

9

5

6,535

379

9,257

44,970

90,202

1,207

16,079

14,307

889

616

–

–

–

(44,878)

(116,522)

–

(44,878)

–

–

–

31,029

1,336

16,011

–

–

48,376

–

6,695

397

9,338

16,430

64,806

4,691

–

14,768

898

621

5,299

25,874

1,585

33,098

(44,878)

20,978

9,789

11,009

–

–

–

–

–

9,789

15,088

328

–

328

15,416

–

11,325

2

83

325

11,419

37,293

13,073

–

13,073

50,366

127

376

6

11,834

13,419

11,925

–

11,925

25,344

2,768

14,612

1,028

1,002

3,427

22,837

55,935

33,573

694

34,267

90,202

–

23,566

(25,937)

–

–

–

–

(25,937)

(70,815)

(45,707)

–

(45,707)

(116,522)

1,157

1,461

3,758

29,942

50,920

13,192

694

13,886

64,806

(a) 

 The term ‘Unilever parent entities’ includes Unilever N.V. and Unilever PLC. Though Unilever N.V. and Unilever PLC are separate legal entities, with different shareholder 
constituencies and separate stock exchange listings, they operate as nearly as practicable as a single economic entity. Debt securities issued by entities in the Unilever 
Group are fully and unconditionally guaranteed by both Unilever N.V. and Unilever PLC.

(b)   Restated following adoption of IFRS 16. See note 1 and note 24 to the Group financial statements for further details.

175

Financial StatementsUnilever Annual Report and Accounts 2019Additional information for US listing purposes continued

Balance sheet 
at 31 December 2018(b)

Assets

Non-current assets

Goodwill and intangible assets

Deferred tax assets

Other non-current assets

Amounts due from group companies

Net assets of subsidiaries (equity accounted)

Current assets

Amounts due from group companies

Trade and other current receivables

Current tax assets

Other current assets

Total assets

Liabilities

Current liabilities

Financial liabilities

Amounts due to group companies

Trade payables and other current liabilities

Current tax liabilities

Other current liabilities

Non-current liabilities

Financial liabilities

Amounts due to group companies

Pensions and post-retirement healthcare liabilities:

   Funded schemes in deficit

   Unfunded schemes

Other non-current liabilities

Total liabilities

Shareholders’ equity

Non-controlling interests

Total equity

Total liabilities and equity

€ million
Unilever 
Capital 
Corporation 
subsidiary 
issuer

€ million

Unilever 
parent
entities(a) 

€ million
Unilever 
United 
States Inc. 
subsidiary 
guarantor 

€ million

€ million

€ million

Non-
guarantor 
subsidiaries 

Eliminations

Unilever 
Group

3,058

–

43

10,379

22,125

35,605

–

13

2

–

22,427

22,442

26,435

1,139

14,943

–

–

42,517

–

–

–

(27,590)

(44,552)

(72,142)

11,883

5,413

33,032

(50,328)

–

–

–

17,211

–

17,211

–

–

–

6

6

17,217

2,381

4,895

96

–

–

156

15

7

12,061

47,666

35

25,010

327

–

2

4

–

–

5,417

27,859

2

3,127

15

72

–

7,372

25,374

3,216

9,525

10,787

–

–

–

–

–

9,525

16,897

320

–

320

17,217

–

13,290

7

87

141

11,022

36,396

11,270

–

11,270

47,666

136

388

1

13,815

17,031

10,828

–

10,828

27,859

29,493

1,152

14,988

–

–

45,633

–

6,482

472

8,524

15,478

61,111

3,613

–

14,457

1,445

635

20,150

–

–

–

(50,328)

(122,470)

–

(50,328)

–

–

–

(50,328)

–

23,125

(27,590)

–

–

–

–

(27,590)

(77,918)

(44,552)

–

(44,552)

(122,470)

1,209

1,393

3,117

28,844

48,994

11,397

720

12,117

61,111

6,322

457

8,511

48,322

90,839

1,195

17,296

14,019

1,373

633

34,516

2,813

14,300

1,066

918

2,975

22,072

56,588

33,531

720

34,251

90,839

(a) 

 The term ‘Unilever parent entities’ includes Unilever N.V. and Unilever PLC. Though Unilever N.V. and Unilever PLC are separate legal entities, with different shareholder 
constituencies and separate stock exchange listings, they operate as nearly as practicable as a single economic entity. Debt securities issued by entities in the Unilever 
Group are fully and unconditionally guaranteed by both Unilever N.V. and Unilever PLC.

(b)   Restated following adoption of IFRS 16. See note 1 and note 24 to the Group financial statements for further details.

176

Unilever Annual Report and Accounts 2019Balance sheet 
at 1 January 2018(b)

Assets

Non-current assets

Goodwill and intangible assets

Deferred tax assets

Other non-current assets

Amounts due from group companies

Net assets of subsidiaries (equity accounted)

Current assets

Amounts due from group companies

Trade and other current receivables

Current tax assets

Other current assets

Total assets

Liabilities

Current liabilities

Financial liabilities

Amounts due to group companies

Trade payables and other current liabilities

Current tax liabilities

Other current liabilities

Non-current liabilities

Financial liabilities

Amounts due to group companies

Pensions and post-retirement healthcare liabilities:

   Funded schemes in deficit

   Unfunded schemes

Other non-current liabilities

Total liabilities

Shareholders’ equity

Non-controlling interests

Total equity

Total liabilities and equity

€ million
Unilever 
Capital 
Corporation 
subsidiary 
issuer

€ million

Unilever 
parent
entities(a) 

€ million
Unilever 
United 
States Inc. 
subsidiary 
guarantor 

€ million

€ million

€ million

Non-
guarantor 
subsidiaries 

Eliminations

Unilever 
Group

–

–

–

17,132

– 

17,132

–

–

–

–

–

17,132

2,420

6,964

65

–

–

2,143

90

33

7,099

35,744

45,109

–

57

2

–

21,532

21,591

6,119

5,318

51

57

39

3

9

–

6,266

51,375

5,330

26,921

4,690

25,457

215

–

5

9,449

30,367

7,377

7,594

–

–

–

–

7,377

16,826

306

–

306

17,132

–

8

93

5

7,700

38,067

13,308

–

13,308

51,375

1

24

11

–

–

36

–

14,517

103

439

1

15,060

15,096

11,825

–

11,825

26,921

26,258

971

15,524

–

–

42,753

32,445

5,165

422

11,234

49,266

92,019

1,267

11,437

13,135

1,088

690

27,617

3,068

9,714

1,114

977

3,494

18,367

45,984

45,277

758

46,035

92,019

–

–

–

(24,231)

(57,276)

(81,507)

(43,882)

–

–

–

(43,882)

(125,389)

–

(43,882)

–

–

–

(43,882)

28,401

1,118

15,559

–

–

45,078

–

5,219

488

11,273

16,980

62,058

8,378

–

13,426

1,088

695

23,587

–

18,039

(24,231)

–

–

–

–

(24,231)

(68,113)

(57,276)

–

(57,276)

(125,389)

1,225

1,509

3,500

24,273

47,860

13,440

758

14,198

62,058

(a) 

 The term ‘Unilever parent entities’ includes Unilever N.V. and Unilever PLC. Though Unilever N.V. and Unilever PLC are separate legal entities, with different shareholder 
constituencies and separate stock exchange listings, they operate as nearly as practicable as a single economic entity. Debt securities issued by entities in the Unilever 
Group are fully and unconditionally guaranteed by both Unilever N.V. and Unilever PLC.

(b)   Restated following adoption of IFRS 16. See note 1 and note 24 to the Group financial statements for further details.

177

Financial StatementsUnilever Annual Report and Accounts 2019Additional information for US listing purposes continued

Cash flow statement 
for the year ended 31 December 2019

Net cash flow from/(used in) operating activities

Net cash flow from/(used in) investing activities

Net cash flow from/(used in) financing activities

Net increase/(decrease) in cash and cash equivalents

Cash and cash equivalents at beginning of year

Effect of foreign exchange rates

Cash and cash equivalents at end of year

Cash flow statement 
for the year ended 31 December 2018(b)

Net cash flow from/(used in) operating activities

Net cash flow from/(used in) investing activities

Net cash flow from/(used in) financing activities

Net increase/(decrease) in cash and cash equivalents

Cash and cash equivalents at beginning of year

Effect of foreign exchange rates

Cash and cash equivalents at end of year

Cash flow statement 
for the year ended 31 December 2017(b)

Net cash flow from/(used in) operating activities

Net cash flow from/(used in) investing activities

Net cash flow from/(used in) financing activities

Net increase/(decrease) in cash and cash equivalents

Cash and cash equivalents at beginning of year

Effect of foreign exchange rates

Cash and cash equivalents at end of year

Unilever 
Group

8,109

(2,237)

(4,667)

1,205

3,090

(179)

4,116

Unilever 
Group

7,318

4,644

(12,113)

(151)

3,169

72

3,090

€ million
Unilever 
Capital 
Corporation 
subsidiary 
issuer

€ million

Unilever 
parent
entities(a) 

€ million
Unilever 
United 
States Inc. 
subsidiary 
guarantor 

Non-
guarantor 

subsidiaries  Eliminations

€ million

€ million

€ million

1

2,681

(2,613)

69

6

5

80

1,127

(1,887)

768

8

7

(15)

–

(21)

4,378

(4,357)

–

(1)

–

(1)

7,002

(4,720)

(1,154)

1,128

3,078

(169)

4,037

–

(2,689)

2,689

–

–

–

–

€ million
Unilever 
Capital 
Corporation 
subsidiary 
issuer

€ million

Unilever 
parent
entities(a) 

€ million
Unilever 
United 
States Inc. 
subsidiary 
guarantor 

Non-
guarantor 
subsidiaries 

Eliminations

€ million

€ million

€ million

–

1,088

(1,097)

(9)

–

15

6

952

1,196

(2,190)

(42)

23

26

7

(6)

(63)

69

–

(1)

–

(1)

6,372

4,619

(11,091)

(100)

3,147

31

3,078

–

(2,196)

2,196

–

–

–

–

€ million
Unilever 
Capital 
Corporation 
subsidiary 
issuer

–

(3,884)

3,873

(11)

–

11

–

€ million

Unilever 
parent
entities(a) 

948

(7,123)

6,254

€ million
Unilever 
United 
States Inc. 
subsidiary 
guarantor 

(40)

(1,062)

1,103

79

5

(61)

23

1

(2)

–

(1)

€ million

€ million

€ million

Non-
guarantor 
subsidiaries 

Eliminations

6,971

5,136

(12,196)

(89)

3,195

41

3,147

–

1,054

(1,054)

–

–

–

–

Unilever 
Group

7,879

(5,879)

(2,020)

(20)

3,198

(9)

3,169

(a) 

 The term ‘Unilever parent entities’ includes Unilever N.V. and Unilever PLC. Though Unilever N.V. and Unilever PLC are separate legal entities, with different shareholder 
constituencies and separate stock exchange listings, they operate as nearly as practicable as a single economic entity. Debt securities issued by entities in the Unilever 
Group are fully and unconditionally guaranteed by both Unilever N.V. and Unilever PLC.

(b)   Restated following adoption of IFRS 16. See note 1 and note 24 to the Group financial statements for further details.

178

Unilever Annual Report and Accounts 2019Cautionary Statement
Cautionary Statement

This document may contain forward-looking statements, including ‘forward-looking statements’ within the meaning of the United States Private 
Securities Litigation Reform Act of 1995. Words such as ‘will’, ‘aim’, ‘expects’, ‘anticipates’, ‘intends’, ‘looks’, ‘believes’, ‘vision’, or the negative of these 
terms and other similar expressions of future performance or results, and their negatives, are intended to identify such forward-looking statements. 
These forward-looking statements are based upon current expectations and assumptions regarding anticipated developments and other factors 
affecting the Unilever Group (the ‘Group’). They are not historical facts, nor are they guarantees of future performance.

Because these forward-looking statements involve risks and uncertainties, there are important factors that could cause actual results to differ materially 
from those expressed or implied by these forward-looking statements. Among other risks and uncertainties, the material or principal factors which 
could cause actual results to differ materially are: Unilever’s global brands not meeting consumer preferences; Unilever’s ability to innovate and remain 
competitive; Unilever’s investment choices in its portfolio management; the effect of climate change on Unilever’s business; Unilever's ability to find 
sustainable solutions to its plastic packaging; significant changes or deterioration in customer relationships; the recruitment and retention of talented 
employees; disruptions in our supply chain and distribution; increases or volatility in the cost of raw materials and commodities; the production of safe 
and high quality products; secure and reliable IT infrastructure; execution of acquisitions, divestitures and business transformation projects; economic, 
social and political risks and natural disasters; financial risks; failure to meet high and ethical standards; and managing regulatory, tax and legal 
matters. 

These forward-looking statements speak only as of the date of this document. Except as required by any applicable law or regulation, the Group 
expressly disclaims any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements contained herein to 
reflect any change in the Group’s expectations with regard thereto or any change in events, conditions or circumstances on which any such statement is 
based.

Further details of potential risks and uncertainties affecting the Group are described in the Group’s filings with the London Stock Exchange, Euronext 
Amsterdam and the US Securities and Exchange Commission, including in the Annual Report on Form 20-F 2019 and the Unilever Annual Report and 
Accounts 2019. 

This document is not prepared in accordance with US GAAP and should not therefore be relied upon by readers as such. The Annual Report  
on Form 20-F 2019 is separately filed with the US Securities and Exchange Commission and is available on our corporate website 

  www.unilever.com 

In addition, a printed copy of the Annual Report on Form 20-F 2019 is available, free of charge, upon request to Unilever, Investor Relations Department, 
100 Victoria Embankment, London EC4Y 0DY, United Kingdom. 

This document comprises regulated information within the meaning of Sections 1:1 and 5:25c of the Act on Financial Supervision (‘Wet op het financieel 
toezicht (Wft)’) in the Netherlands. 

The brand names shown in this report are trademarks owned by or licensed to companies within the Group. 

References in this document to information on websites (and/or social media sites) are included as an aid to their location and such information is not 
incorporated in, and does not form part of, the Unilever Annual Report and Accounts 2019 or the Annual Report on Form 20-F 2019.

Designed and produced by Unilever Communications.

Printed at Pureprint Group, ISO 14001. FSC® certified and CarbonNeutral®.

This document is printed on Revive 100% Recycled Silk. These papers have been exclusively supplied by 
Denmaur Independent Papers which has offset the carbon produced by the production and delivery of them 
to the printer.

These papers are 100% recycled and manufactured using de-inked post-consumer waste. All the pulp is 
bleached using an elemental chlorine free process (ECF). Printed in the UK by Pureprint using its pureprint® 
environmental printing technology. Vegetable inks were used throughout. Pureprint is a CarbonNeutral® 
company. Both the manufacturing mill and the printer are registered to the Environmental Management 
System ISO 14001 and are Forest Stewardship Council® (FSC®) chain-of-custody certified.

If you have finished with this document and no longer wish to retain it, please pass it on to other interested 
readers or dispose of it in your recycled paper waste. Thank you.

For further information about 
Unilever please visit our website:
www.unilever.com

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Unilever N.V.
Head Office and Registered Office
Weena 455, PO Box 760
3000 DK Rotterdam
The Netherlands
T +31 (0)10 217 4000

Commercial Register
Number: 24051830

Unilever PLC
Head Office 
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