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Usio

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FY2019 Annual Report · Usio
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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

Form 10-K 

(Mark One)

[X] ANNUAL REPORT PURSUANT TO SECTION 13 or 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2019.

[_] TRANSITION REPORT UNDER SECTION 13 or 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from ______ to ________

Commission File No. 000-30152

USIO, INC.
(Exact name of registrant as specified in its charter) 

Nevada
(State or other jurisdiction of incorporation or organization)

3611 Paesanos Parkway, Suite 300, San Antonio, TX
(Address of principal executive offices)

98-0190072
(I.R.S. Employer Identification No.)

78231
(Zip Code)

Securities registered pursuant to Section 12(b) of the Act:

Registrant’s telephone number, including area code (210) 249-4100 

Title of each class

Trading symbol(s)

Name on each exchange on which registered

Common stock, par value $0.001 per share

USIO

The Nasdaq Stock Market LLC

Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. [_] Yes [X] No

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. [_] Yes [X] No

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for
such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. [X] Yes [_] No

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter)
during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). [X]Yes [_] No

Indicate  by  check  mark  whether  the  registrant  is  a  large  accelerated  filer,  an  accelerated  filer,  a  non-accelerated  filer,  a  smaller  reporting  company,  or  an  emerging  growth  company.  See  the
definitions of "large accelerated filer," "accelerated filer," "smaller reporting company," and "emerging growth company" in Rule 12b-2 of the Exchange Act.

Large accelerated filer [_]
Non-accelerated filer [X] 

Accelerated filer [_]
Smaller reporting company [X]

Emerging Growth company [__]

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting
standards provided pursuant to Section 13(a) of the Exchange Act. [__]

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). [_] Yes [X] No

The aggregate market value of the voting stock held by non-affiliates of the registrant on June 29, 2019, was $34,000,000 based on 9,838,210 shares of the registrant’s common stock held by non-
affiliates on June 29, 2019 at the closing price of $3.46 per share as reported on the Nasdaq Capital Market. For purposes of this computation, all officers, directors and 10% beneficial owners of
the registrant are deemed to be affiliates.

As of March 18, 2020, the number of outstanding shares of the registrant's common stock was 17,140,876.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
DOCUMENTS INCORPORATED BY REFERENCE: Items 10 (as to directors and Section 16(a) Beneficial Ownership Reporting Compliance), 11, 12, 13 and 14 of Part III will incorporate
by reference information from the registrant’s proxy statement to be filed with the Securities and Exchange Commission in connection with the solicitation of proxies for the registrant’s 2020
Annual Meeting of Stockholders.

Usio, Inc.

FORM 10-K
For the Year Ended December 31, 2019

Business.

Risk Factors.

Properties.

Legal Proceedings.

Mine Safety Disclosures (Not applicable).

INDEX

PART I

PART II

Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities.

Selected Financial Data.

Management's Discussion and Analysis of Financial Condition and Results of Operations.

Quantitative and Qualitative Disclosures about Market Risk.

Financial Statements and Supplementary Data.

Changes In and Disagreements with Accountants on Accounting and Financial Disclosure.

Controls and Procedures.

Other Information.

Directors, Executive Officers and Corporate Governance.

Executive Compensation.

PART III

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.

Certain Relationships and Related Transactions, and Director Independence.

Principal Accounting Fees and Services.

PART IV

Exhibits, Financial Statement Schedules.

Form 10-K Summary.

Signatures.

Item 1.

Item 1A.

Item 2.

Item 3.

Item 4.

Item 5.

Item 6.

Item 7.

Item 7A.

Item 8.

Item 9.

Item 9A

Item 9B.

Item 10.

Item 11.

Item 12.

Item 13.

Item 14.

Item 15.

Item 16.

Page

4

13

23

23

24

25

26

26

30

31

49

49

50

51

51

51

51

51

52

57

FACTORS THAT MAY AFFECT FUTURE RESULTS

This Annual Report on Form 10-K and the documents incorporated herein by reference contain certain forward-looking statements as defined under the
federal securities laws. Specifically, all statements other than statements of historical facts included in this Annual Report on Form 10-K regarding our
financial performance, business strategy and plans and objectives of management for future operations and any other future events are forward-looking
statements and based on our beliefs and assumptions. If used in this report, the words "anticipate," "believe," "estimate," "expect," "intend," and words or
phrases of similar import are intended to identify forward-looking statements. Such statements reflect our current view with respect to future events and are
subject  to  certain  risks,  uncertainties,  and  assumptions,  including,  but  without  limitation,  those  risks  and  uncertainties  contained  in  the  Risk  Factors
section of this Annual Report on Form 10-K and our other filings made with the SEC. Although we believe that our expectations are reasonable, we can
give no assurance that such expectations will prove to be correct. Based upon changing conditions, any one or more of these events described herein as
anticipated, believed, estimated, expected or intended may not occur. All prior and subsequent written and oral forward-looking statements attributable to
our Company or persons acting on our behalf are expressly qualified in their entirety by this cautionary statement. We do not intend to update any of the
forward-looking statements after the date of this Annual Report to conform these statements to actual results or to changes in our expectations, except as
required by law.

 
 
 
 
 
 
 
 
 
 
ITEM 1. BUSINESS.

General

PART I

Usio,  Inc.  was  founded  under  the  name  Billserv.com,  Inc.  in  July  1998  and  incorporated  in  the  State  of  Nevada.  On  June  26,2019,  we  changed  our
corporate name from Payment Data Systems, Inc. to Usio, Inc. Our principle offices are located at 3611 Paesanos Parkway, Suite 300, San Antonio, TX
78231. Our telephone number is (210) 249-4100. Our website is located at www.usio.com. Information contained on our website does not constitute part of
this prospectus.

We provide integrated payment processing services to merchants and businesses, including all types of Automated Clearing House, or ACH, processing,
credit,  prepaid  card  and  debit  card-based  processing  services.  We  offer  customizable  prepaid  cards  companies  use  for  expense  management,  incentives,
refunds, claims and disbursements, unique forms of compensation like per diems, and more. We also offer prepaid cards to consumers for use as a tool to
stay  on  budget,  manage  allowances  and  share  money  with  family  and  friends.  Usio  Card  platform  supports  Apple  Pay®,  Samsung  Pay™  and  Google
Pay™. Our PIN-less debit product allows merchants to debit and credit accounts in real-time. In our over 20-year history, we have created a loyal customer
base  that  relies  on  us  for  our  convenient,  secure,  innovative  and  adaptive  services  and  technology,  and  we  have  built  long-standing  and  valuable
relationships with premier banking institutions such as Fifth-Third Bank, Sunrise Bank, and Wells Fargo Bank.

Through  our  new  PayFac-in-a-Box  technology  we  offer  a  comprehensive  money  disbursement  platform  that  allows  businesses  to  pay  their  contractors,
employees, or other recipients by choosing between a prepaid debit Mastercard, real-time deposit to a checking account, traditional ACH, direct deposit or
paper check.

Usio,  Inc.  We  provide  integrated  electronic  payment  processing  services  to  merchants  and  businesses,  including  credit  and  debit  card-based  processing
services  and  transaction  processing  via  the  ACH  network.  The  ACH  network  is  a  nationwide  electronic  funds  transfer  system  that  is  regulated  by  the
Federal Reserve and the National Automatic Clearing House Association, or NACHA, the electronic payments association, and provides for the clearing of
electronic payments between participating financial institutions. Our ACH processing services enable merchants or businesses to both disburse and collect
funds electronically using e-checks instead of traditional paper checks. An e-check is an electronic debit to a bank checking account that is initiated at the
point-of-sale, on the Internet, over the telephone, or via a bill payment sent through the mail. E-checks are processed using the ACH network. We are one
of seven companies that hold the prestigious NACHA certification for Third-Party Senders, and were only the second company to receive the certification.

Our  card-based  processing  services  enable  merchants  to  process  both  traditional  card-present,  or  "swipe"  transactions,  as  well  as  card-not-present
transactions. A traditional card-present transaction occurs whenever a card holder physically presents a credit or debit card to a merchant at the point-of-
sale. A card-not-present transaction occurs whenever the customer does not physically present a payment card at the point-of-sale and may occur over the
Internet, mail, fax or telephone.

Our strategy is to drive growth through a leveraged, one to many, distribution model in the software development marketplace. Following the completion of
the  Singular  Payments  acquisition,  we  launched  our  payment  facilitation,  PayFac,  platform  called  "PayFac-in-a-Box"  in  late  2018  targeting  partnership
opportunities  with  app  and  software  developers  in  bill-centric  verticals,  such  as  healthcare,  property  management,  utilities  and  insurance  verticals.  The
PayFac-in-a-Box platform 'integration layer' offers a simple integration experience for technology companies who are looking to monetize payments within
an  existing  base  of  downstream  clients.  The  added  value  of  offering  our  integration  partners  access  to  credit  card,  debit  card,  ACH  and  prepaid  card
issuance  capabilities  through  a  single  vendor  partner  relationship  in  face-to-face,  mobile  and  virtual  payment  acceptance  environments  provides  a  true
single channel commerce experience through an application programming interface, API.

Our electronic payment processing may take place in a variety of forms and situations. For example, our capabilities allow merchants to convert a paper
check to an e-check or receive card authorization at the point-of-sale, allow our merchants’ respective customer service representatives to take e-check or
card payments from their consumers by telephone, and to enable their consumers to make e-check or card payments directly through the use of a website or
by calling an interactive voice response telephone system.

FiCentive, Inc. We provide prepaid card issuance services for corporate clients and consumers through our wholly-owned subsidiary, FiCentive, Inc. We
develop and manage a variety of Mastercard-branded prepaid card program types, including consumer reloadable, consumer gift, incentive, promotional,
general disbursement and corporate expense cards.

Usio Card: Through our December 2014 acquisition of the assets of Akimbo Financial, Inc., we also added a highly talented technical staff of industry
subject matter experts and an innovative cardholder service platform including cardholder web and

 
 
 
 
 
mobile  applications.  These  cardholder  web  and  mobile  applications  have  been  fully  integrated  into  FiCentive’s  prepaid  card  core  processor,  and  now
support all program types and brands offered by FiCentive and its clients.

Singular Payments: On September 1, 2017, we acquired Singular Payments, LLC, a Fintech payments provider that relies upon innovative technology to
process payments for merchants in healthcare and other niche markets nationwide. Singular Payments is primarily focused on custom software integrations
of their flat rate payment processing offerings and their proprietary, simple-to-use electronic bill payment presentment and payment platform that allows
merchants to streamline the costly and labor-intensive process of invoicing and collections. Through the Singular Payments acquisition, we acquired an
existing portfolio of customers with a significant revenue stream and a talented sales force with significant experience in the credit card industry.

Our  websites 
www.akimbocard.com, and www.zbill.com. Information contained on our websites does not constitute part of this annual report.

are  www.usio.com,  www.singularpayments.com,  www.payfacinabox.com,  www.singularbillpay.com,  www.ficentive.com,

Industry Background

In the United States, the use of non-paper-based forms of payment, such as credit and debit cards, has risen steadily over the past several years. According
to the 2019 Federal Reserve Payments Study (issued every three years), the estimated number of non-cash payments continue to increase at accelerated
rates.

- The number of core non-cash payments, comprising debit card, credit card, ACH, and check payments, reached 174.2 billion in 2018, an increase of

30.6 billion from 2015. The value of these payments totaled $97.04 trillion in 2018, an increase of $10.25 trillion from 2015.

-ACH payments exhibited accelerating growth, increasing 6.0% by number and 7.2% by value from 2015 to 2018.
-In 2018, for the first time, the number of ACH payments (16.6 billion) exceeded the number of check payments (14.5 billion). In 2000, in contrast, the

number of ACH payments was 2.1 billion compared to 42.6 billion check payments.

-Card payments continued to show robust growth from 2015 to 2018, collectively increasing 8.9% per year by number and 8.6% by value up from the

6.8% yearly rate of increase in the 2012 to 2015.

-Since 2015, total card payments - the sum of credit card, non-prepaid debit card and prepaid debit card payments - increased 29.7 billion to reach

131.2 billion payments by number and increased $1.56 trillion to reach $7.08 trillion by value in 2018.

-Within card payments, there was a surge in prepaid and non-prepaid debit card payments by number relative to credit card payments from 2015 to
2018, a change from previous reporting periods. Prepaid debit card payments had the highest growth rate, by number, at 10.5%, compared with
8.7% for non-prepaid debit card payments and 9.3% for credit card payments from 2015 to 2018.

-Remote payments continued to grow as a share of total general-purpose card payments. The number of remote payments increased 20.5% from 2015
to 2018, compared with in-person payments, which grew 5.8%. Over the same period, the value of remote payments increased 14.4%, compared to
in-person payments, which increased 4.0%.

-Chip authenticated payments accounted for more than half of the value of in-person general-purpose card payments in 2018, compared with 2.0% in

2015.

Figure 1 (below) illustrates the overall growth in key non-cash metrics since the Federal Reserve Payments Study was first
reported for the year 2000 and reflects the acceleration of growth in recent years.

Note: All estimates are on a triennial basis. Card payments are also estimated for 2016 and 2017. Card payments include general-purpose and private-label versions. Prepaid
debit card payments include general-purpose, private-label, and electronic benefits transfer (EBT) versions. Estimates for prepaid debit card payments are not displayed for
2000 and 2003 because only EBT was collected.

Source: 2019 Federal Reserve Payments Study

The growth of electronic commerce has made the acceptance of card-based and other electronic forms of payment a necessity for businesses, both large and
small, in order to remain competitive. We believe that the electronic payment processing industry will continue to benefit from the following trends:

Favorable Demographics

As consumers age, we expect that they will continue to use the payment technology to which they have grown accustomed. More consumers are beginning
to  use  card-based  and  other  electronic  payment  methods  for  purchases  at  an  earlier  age.  These  consumers  have  witnessed  the  wide  adoption  of  card
products, technology innovations such as mobile phone payment applications, and widespread adoption of the Internet. As younger consumers comprise an
increasing  percentage  of  the  population  and  as  they  enter  the  work  force,  we  expect  purchases  using  electronic  payment  methods  will  become  a  larger
percentage of total consumer spending. We believe the increasing usage of smart phones as an instrument of payment will also create further opportunities
for  us  in  the  future.  We  also  believe  that  contact-less  payments  like  Apple  Pay®,  Samsung  Pay™  and  Google  Pay™  will  increase  payment  processing
opportunities for us.

Increased Electronic Payment Acceptance by Small Businesses

Small businesses are a vital component of the U.S. economy and are expected to contribute to the increased use of electronic payment methods. The lower
costs associated with electronic payment methods are making these services more affordable to a larger segment of the small business market. In addition,
we believe these businesses are experiencing increased pressure to accept electronic payment methods in order to remain competitive and to meet consumer
expectations. As  a  result,  many  of  these  small  businesses  are  seeking  to  provide  customers  with  the  ability  to  pay  for  merchandise  and  services  using
electronic  payment  methods,  including  those  in  industries  that  have  historically  accepted  cash  and  checks  as  the  only  forms  of  payment  for  their
merchandise and services.

Growth in Online Transactions

Market researchers expect continued growth in card-not-present transactions due to the steady growth of the Internet and electronic commerce. According
to the U.S. Census Bureau, estimated retail e-commerce sales for 2019 were estimated at $601.7 billion, an increase of approximately 14.9% from 2018.

Products and Services

All of our service offerings are supported by our systems’ infrastructure that integrates certain proprietary components with processing systems outsourced
to third-party providers to offer our customers a flexible and secure payment process. We utilize secure sockets layer architecture so that connections and
information are secure from outside inspection. We also use 128-bit

 
 
 
 
 
 
encryption for all electronic transactions that we process to make information unreadable as it passes over the Internet. Our systems’ infrastructure allows
us to work with our customers to build a customized electronic payment service offering tailored to the customer's specific needs. We have designed and
implemented  our  integrated  payment  systems  to  function  as  gateways  between  our  customers  and  our  third-party  processing  providers.  Our  systems
provide for interfaces with our customers through which payment data is captured electronically and transferred through the connections we have with our
processing providers. Our systems also provide a data warehousing capability so that all payment data related to a customer can be stored in one place to
facilitate efficient data retrieval and analysis. All confidential data stored within and outside the data warehouse is fully encrypted. We outsource our ACH
transaction processing and card-based transaction processing to third-party providers. Our card-based processing system is capable of connecting with all of
the major card-based processors in the United States.

Payment Processing. The components of our service offerings include all forms of ACH transaction processing, such as Represented Check, which is a
consumer  non-sufficient  funds  check  that  is  presented  for  payment  electronically  rather  than  through  the  paper  check  collection  system,  and  Accounts
Receivable Check Conversion, which is a consumer paper check payment that is converted into an e-check. Our customers can initiate ACH transactions
directly  using  an  online  terminal  accessible  through  a  website  or  we  can  initiate  ACH  transactions  on  their  behalf.  Our  service  offering  also  includes
merchant account services for the processing of card-based transactions through the VISA, Mastercard, American Express, Discover, and JCB networks,
including  online  terminal  services  accessed  through  a  website  or  retail  services  accessed  via  a  physical  terminal.  We  offer  a  proprietary  web-based
customer service application that combines both ACH and card processing capabilities that allows companies to process one-time and recurring payments
via  e-checks  or  credit  cards  at  the  request  of  their  consumers.  In  addition,  we  offer  an  Interactive  Voice  Response  telephone  system  to  companies  that
accept payments directly from consumers over the telephone using e-checks or credit cards.

In  October  2015,  we  introduced  e-check  verification  technology,  which  helps  merchants  prevent  returns  before  processing  and  reduces  return  check
transactions. This service utilizes our proprietary returns database that contains records for any transaction that we had previously attempted to process and
if a transaction was unsuccessful for account closed, invalid account, non-sufficient funds, payment stopped, frozen account, unauthorized account, and
others. Merchants query this database in advance of submitting a transaction for processing and settlement. Merchants utilize this data to make their own
determination if they wish to process a payment or not. We charge a transaction fee for each query and for each account that a query returns data.

Significant innovations to our payment systems have included launching a brand new client facing web application that allows customers to more easily
manage  their  payments;  an  Apple®  iOS  Software  Development  Kit,  or  SDK,  that  enables  developers  to  easily  integrate  payment  acceptance  into  their
applications; and a new PINless debit service that allows merchants to debit and credit accounts in real time.

In 2017, our product and service enhancements included upgrading our customer service portal by adding two-factor authentication, improving reporting,
enhancing  the  transaction  file  upload  process  and  improving  fraud  /  return  transaction  monitoring,  implementing  and  enhancing  our  payment  facilitator
model, and continuing to update and enhance our Akimbo Card website and mobile app modules, which also enhanced our new card order and fulfillment
module.

In  2018,  our  product  and  service  enhancements  included  adding  a  batch  load  payment  facilitator  enrollment  platform  marketed  to  integrated  software
vendors, ISVs, for quickly onboarding mass merchant accounts simultaneously, integrating two new payment facilitator gateways for credit cards and one
new gateway for our PINless debit cards, enhancing our merchant services API with new methods and speed enhancements and introducing Text-2-Give
and Text-2-Pay products for texting payments targeted at our tithing and recurring payment merchants.

In 2019, our platform expanded to include remotely created check, or RCC, processing.  An RCC is a digital image of a paper item originated with proper
authorization  from  consumer  checking  account  information  held  on  file,  but  without  the  consumer's  original  signature.    Our  RCC  gateway  allows  our
merchants to automate billing, payment acceptance and customer management.  In addition, it provides visibility into the status of payments and accelerates
cash flow.  Merchants and lenders with high return rates can utilize remotely created checks as an ACH alternative.  It reduces the chances of fraud by
validating account information upfront and is compliant with the Uniform Commercial Code, Regulation CC, Regulation J and the Check 21 Act.

Largely due to our NACHA certification, Usio obtained a sponsoring bank and implemented a direct connection into the FedACH system.  This connection
allows us to lower overall processing costs, offer later cut off times, speed up the boarding process for merchants, and increase oversight into our ACH
processing traffic.

We will continue to enhance our service offerings to meet customer demands as they arise.

 
Prepaid  and  Incentive  Card  Issuance. We  also  provide  a  variety  of  prepaid  and  incentive  card  issuance  services  and  operate  a  prepaid  core  processing
platform. We are a program manager and have card issuance agreements with Sunrise Banks, N.A. and Metropolitan Commercial Bank. We develop and
manage a variety of prepaid card program types, including consumer reloadable, consumer gift, incentive, promotional, general disbursement and corporate
expense cards, primarily on behalf of our corporate clients. We exclusively issue Mastercard branded cards currently, but our platform also supports the
issuance of Visa and Discover branded card programs. In addition, we design, develop and operate feature-rich cardholder web and mobile applications.
These web and mobile applications can be branded and customized by corporate clients. In addition, our clients can also brand or white-label physical cards
and card package materials, as well as digital cards stored in popular mobile wallets. Clients can order and load virtual and physical cards in bulk using a
batch processing system available 24 hours a day, 7 days a week through the web or secure file transfer protocol, FTP. There are also more than 75 API
endpoints available for direct client integrations. In addition to providing card issuance and money disbursement solutions to corporate clients, we issue
general purpose consumer reloadable cards direct to consumers under the Akimbo and Stream card brands. These consumer card programs work as bank
account  alternatives  or  companion  cards  used  for  household  budgets  and  allowances.  Our  card  issuance  platform  is  integrated  to  Mastercard’s  Digital
Enablement  Services,  or  MDES,  enabling  full  control  of  card  provisioning  to  all  popular  mobile  wallets,  including  Apple  Pay®,  Google  Pay™  and
Samsung Pay™. This integration has allowed our platform to offer several unique features to both cardholders and our corporate clients, including in-app
provisioning,  customized  mobile  wallet  branding,  and  the  real-time  delivery  of  and  access  to  the  digital  card  prior  to  the  receipt  of  the  corresponding
physical card. In general, our proprietary, full-stack card issuance and processing platform provides us with several competitive advantages as compared to
other  program  managers  and  prepaid  card  providers.  Our  platform  offers  several  features  unavailable  with  nearly  any  other  prepaid  card  processors.  In
addition, the platform and the current size of our organization enables us to prototype and deploy custom solutions much quicker than the competition. This
is highlighted by the fact that several large / Fortune 500 tech and payments companies currently use our platform for research and developments purposes.

Relationships with Sponsors and Processors 

We have agreements with several processors that provide to us, on a non-exclusive basis, transaction processing and transmittal, transaction authorization
and  data  capture,  and  access  to  various  reporting  tools.  In  order  to  provide  payment  processing  services  for  ACH  transactions,  we  must  maintain  a
relationship  with  an  Originating  Depository  Financial  Institution,  or  ODFI,  in  the  ACH  network  because  we  are  not  a  bank  and  therefore,  we  are  not
eligible to be an ODFI. For the ODFI portion of our ACH business, we have entered into agreements with the Fifth Third Bank, North American Banking
Company,  or  NABC,  Evolve  Bank  &  Trust,  Metropolitan  Commercial  Bank  and  TransPecos  Banks.  We  are  financially  liable  for  all  fees,  fines,  charge
backs  and  losses  related  to  our  ACH  processing  merchant  customers.  We  may  also  require  cash  deposits  and  other  types  of  collateral  from  certain
merchants to mitigate any such risk. Similarly, in order to provide payment-processing services for Visa, Mastercard and Discover transactions, we must be
sponsored by a financial institution that is a principal member of the respective Visa, Mastercard and Discover card associations. Central Bank of St. Louis
and Wells Fargo Bank have, respectively, sponsored us under the designations Third Party Processor, or TPP, and Independent Sales Organization, or ISO,
with the Visa card association, and under the designations Third Party Servicer, or TPS, and Merchant Service Provider, or MSP, with the Mastercard card
association.  We  have  an  agreement  with  TriSource  Solutions,  LLC  and  an  agreement  with  Global  Payments,  Inc.  through  which  their  member  banks,
Central Bank of St. Louis and Wells Fargo Bank, sponsor us for membership in the Visa, Mastercard, American Express, and Discover card associations
and settle card transactions for our merchants. These agreements may be terminated by the processor if we materially breach the agreements and we do not
cure the breach within 30 days, or if we enter bankruptcy or file for bankruptcy. We also maintain a bank sponsorship agreement with Sunrise Banks, N.A.
and Metropolitan Commercial Bank for our prepaid card programs. We are liable for any card-associated losses for cards that we issue that might incur a
negative balance and we are liable for card association fines, fees and chargebacks.

Under our processing agreement with TriSource Solutions and Vantiv, we are financially liable for all fees, fines, chargebacks and losses related to our card
processing merchant customers. Under our processing agreement with Global Payments, Inc., we are not financially liable for all fees, charge-backs and
losses related to our card processing merchant customers, but we are liable for potential card association fines. If, due to insolvency or bankruptcy of our
merchant  customers,  or  for  another  reason,  we  are  unable  to  collect  from  our  merchant  customers  amounts  that  have  been  refunded  to  the  cardholders
because the cardholders properly initiated a charge-back transaction to reverse the credit card charges, we must bear the credit risk for the full amount of
the  card  holder  transaction.  We  utilize  a  number  of  systems  and  procedures  to  evaluate  and  manage  merchant  risk,  such  as  obtaining  approval  of
prospective merchants from our processor and sponsor bank, setting transaction limits and monitoring account activity. We may also require cash deposits
and other types of collateral from certain merchants to mitigate any such risk. We maintain a reserve for losses resulting from card processing and related
charge-backs. We estimate our potential loss for charge-backs by performing a historical analysis of our charge-back loss experience with similar merchants
and considering other factors that could affect that experience in the future, such as the types of card transactions processed and nature of the merchant
relationship with their consumers.

 
We are currently sponsored by Evolve Bank & Trust to access certain regional debit networks. Through this sponsorship, we created a new service in late
2016 to provide both the issuance of real time credits and debits to a debit card holder via a regional network without using a PIN.  Regional networks are
not affiliated with major credit card associations and operate independently. Through our sponsorship with Evolve Bank & Trust, we are financially liable
for all fees, fines, charge backs and losses related to our PINless debit card processing for our merchant customers. We may also require cash deposits and
other types of collateral from certain merchants to mitigate any such risk.  The banking sponsor and each of the regional debit networks have the ability to
terminate  our  access  or  anyone  of  our  merchant’s  access  to  process  payments  without  notice.    If  either  case  occurs,  our  revenue  could  be  negatively
affected. In  January  2018,  our  old  sponsor,  Pueblo  Bank  and  Trust,  terminated  their  relationship  with  our  gateway  provider  and  as  a  result  we  stopped
processing PINless debit transactions for a short period of time. We secured a relationship with Evolve Bank & Trust and have resumed processing PINless
debit transactions. We are in the process of securing a second bank sponsor that will provide access for additional merchant networks.

We maintain an allowance for estimated losses resulting from the inability or failure of our merchant customers to make required payments for fees charged
by  us.  Amounts  due  from  customers  may  be  deemed  uncollectible  because  of  merchant  disputes,  fraud,  insolvency  or  bankruptcy.  We  determine  the
allowance  based  on  an  account-by-account  review,  taking  into  consideration  such  factors  as  the  age  of  the  outstanding  receivable,  historical  pattern  of
collections  and  financial  condition  of  the  customer.  We  closely  monitor  extensions  of  credit  and  if  the  financial  condition  of  our  customers  were  to
deteriorate, resulting in an impairment of their ability to make contractual payments, additional allowances may be required.

Sales and Marketing

We  market  and  sell  our  ACH  products  and  services  primarily  through  non-exclusive  resellers  that  act  as  an  external  sales  force,  with  minimal  direct
investment in sales infrastructure and management, as well as direct contact by our sales personnel. Our direct sales efforts are coordinated by two sales
executives  and  supported  by  other  employees  who  function  in  sales  capacities.  Our  primary  market  focus  is  on  companies  generating  high  volumes  of
electronic payment transactions. We tailor our sales efforts to reach this market by pre-qualifying prospective sales leads through direct contact or market
research. Our sales personnel typically initiate contact with prospective customers that we identify as meeting our targeted customer profile.

On September 1, 2017, we acquired Singular Payments, LLC. Singular Payments was a credit card processing Independent Sales Organization, or ISO,
comprised primarily of highly driven sales leaders and industry leaders. Through the Singular Payments acquisition, we also acquired an existing portfolio
of customers with a significant revenue stream and a talented sales force with significant experience in the credit card industry.

We also market and sell our prepaid card program directly to corporations and to consumers through the Internet. A major initiative will be the packaging
and cross selling of our platform of payment options across our portfolio of merchants. As a part of this major initiative, we will continue to analyze our
sales  and  marketing  efforts  to  optimize  productivity,  increase  sales  force  effectiveness,  broaden  our  reach  through  reseller  initiatives  and  advantageous
alliances and effectively optimize sales and marketing expenses while meeting our revenue and profit objectives.

Customers

Our  customers  are  merchants  and  businesses  that  use  our  Automated  Clearing  House  and/or  card-based  processing  services  in  order  to  provide  their
consumers with the ability to pay for goods and services without having to use cash or a paper check. These merchant customers operate in a variety of
predominately retail industries and are under contract with us to exclusively use the services that we provide to them. Recent areas of customer focus have
included  system  integrators,  churches,  charitable  organizations,  medical  and  dental  clinics,  doctor's  offices,  property  management  and  homeowner
associations, hospitality firms and municipalities. Most of our merchant customers have signed long-term contracts, generally with three-year terms, that
provide for volume-based transaction fees. Our merchant accounts decreased slightly to 1,913 customers at December 31, 2019 from 1,958 customers at
December 31, 2018. Our customers are consumers geographically dispersed throughout the United States.

No customer accounted for more than 10% of revenues in 2019 or 2018.

Competition

The payment processing industry is highly competitive. Many small and large companies compete with us in providing payment processing services and
related services to a wide range of merchants. There are a number of large transaction processors, including Fiserv, Inc., Elavon Inc., WorldPay, Stripe and
Square  that  serve  a  broad  market  spectrum  from  large  to  small  merchants  and  provide  banking,  automatic  teller  machine,  and  other  payment-related
services and systems in addition to card-based payment processing. There are also a large number of smaller transaction processors that provide various
services to small and medium-

 
 
 
 
 
 
sized  merchants.  Many  of  our  competitors  have  substantially  greater  capital  resources  than  us  and  operate  as  subsidiaries  of  financial  or  bank  holding
companies, which may allow them on a consolidated basis to own and conduct depository and other banking activities that we do not have the regulatory
authority to own or conduct. We believe that the principal competitive factors in our market include:

• quality of service;
• reliability of service;
• ability to evaluate, undertake and manage risk;
• ability to offer customized technology solutions;
• speed in implementing payment processes;
• price and other financial terms; and
• multi-channel payment capability.

We believe that our specific focus on providing integrated payment processing solutions to merchants, in addition to our keen understanding of the needs
and  risks  associated  with  providing  payment  processing  services  electronically,  gives  us  a  competitive  advantage  over  other  competitors,  which  have  a
narrower  market  perspective,  and  over  competitors  of  a  similar  or  smaller  size  that  may  lack  our  experience  and  expertise  in  the  electronic  payments
industry. Furthermore, we believe we present a competitive distinction through our internal technology to provide a single integrated payment warehouse
that consolidates, processes, tracks and reports all payments regardless of payment source or channel. We also believe our customized technology solutions
and high level of service provides a competitive advantage, particularly for smaller businesses that do not have large internal technology capabilities or the
ability to comply with payment security regulations.

Our prepaid card offerings are competitive due to our proprietary systems and our ability to create and establish corporate-branded card programs in shorter
time frames than our competitors. We also believe that our ten years of prepaid industry experience in processing and managing prepaid card programs is a
competitive advantage over many of our competitors. We believe our connectivity and the ability to process via the contact-less networks of Apple Pay®,
Samsung Pay™ and Google Pay™ are competitive advantages. We also believe that the Akimbo mobile application technology and advanced card holder
websites provide a competitive advantage in securing both consumers and business clients that have a need for a card program for their customer base. We
also believe we hold a significant competitive advantage over potential entrants into the prepaid industry as a result of the significant barrier in obtaining
bank sponsorships for prepaid card program management and an even higher barrier for performing prepaid card processing.

Trademarks and Domain Names

We  own  federally  registered  trademarks  on  the  marks  “Payment  Data  Systems,  Inc.,”  “Akimbo,”  “FiCentive  Innovations  in  Prepaid  Card  Solutions,”
“Don’t change your bank, just your card” and “ZBILL” and their respective designs. We have also secured, among others, domain name registrations for:

 
 
 
 
Ÿ

Ÿ

Ÿ

Ÿ

Ÿ

Ÿ

Ÿ

Ÿ

Ÿ

Ÿ

Ÿ

Ÿ

Ÿ

Ÿ

Ÿ

Ÿ

Ÿ

Ÿ

Ÿ

Ÿ

Ÿ

Ÿ

Ÿ

Ÿ

Ÿ

Ÿ

Ÿ

Ÿ

Ÿ

Ÿ

Ÿ

Ÿ

Ÿ

Ÿ

Ÿ

Ÿ

akim.bo;

akimbocard.com;

akimbodeals.com;

akimbodebit.com;

akimboit.com;

akimbonews.com;

akimbonow.com;

akimboprepaid.com;

bill4u.com;

billdelivery.com;

billhelp.com;

billserv.com;

billx.com; 

billxpress.com; 

britneycard.com;

cardbillpay.com;

carddeposit.com;

carmencard.com;

celeripay.com; 

celeripay.net; 

cityofdawson.net; 

clinicpay.com; 

creditcardgateway.com;

crpds.com;

danicacard.com;

debitmax.com;

debitpin.com;

debitservice.com; 

doctorezpay.com; 

ficentive.com; 

fotogiftcards.com;

getusio.com;

getusio.info;

getusio.net;

getusio.org;

givecarmen.com;

  Ÿ gogreenmastercard.com;

  Ÿ innovatewithpurpose.com;

  Ÿ iremotepay.com; 

  Ÿ iremotepay.net;

  Ÿ iremotepayments.com;

  Ÿ iremotepayments.net;

  Ÿ itshotcard.com;

  Ÿ iwanttopaynow.com;

  Ÿ iwp2019.com;

  Ÿ iwp2020.com;

  Ÿ iwpconference.com;

  Ÿ kindhand.com; 

  Ÿ merchantmastercard.com; 

  Ÿ merchantchamp.com; 

  Ÿ merchantchampion.com; 

  Ÿ mipromesa.com; 

  Ÿ myakimbo.com;

  Ÿ nataliecard.com;

  Ÿ nsfdebit.com;

  Ÿ omegabill.com;

  Ÿ oneflatratemerchantaccount.com;

  Ÿ parishiltoncard.com; 

  Ÿ patientpaytoday.com; 

  Ÿ payfacinabox.com; 

  Ÿ paymentdata.com;

  Ÿ paymentdata.org; 

  Ÿ paymentrecovery.com;

  Ÿ paymentrecoverysystems.com; 

  Ÿ paywithceleri.com; 

  Ÿ paywithceleri.net; 

  Ÿ pdsadmin.com; 

  Ÿ pdsnetwork.com; 

  Ÿ pftapi.com; 

  Ÿ pftgateway.com;

  Ÿ prepaidload.com; 

  Ÿ primacard.com; 

  Ÿ securepds.com; 

  Ÿ secureusio.com;

  Ÿ singularbillpay.com; 

  Ÿ singularbillpay.net; 

  Ÿ singularpayments.biz; 

  Ÿ singularpayments.com; 

  Ÿ singularpayments.info; 

  Ÿ singularpayments.net; 

  Ÿ singularpayments.org; 

  Ÿ stardebit.com; 

  Ÿ stocktelevision.com; 

  Ÿ streamprepaid.com; 

  Ÿ streamprepaidcard.com; 

  Ÿ thatshotcard.com; 

  Ÿ usio.com:

  Ÿ usioach.com:

  Ÿ usioach.info:

  Ÿ usioach.net;

  Ÿ usioach.org;

  Ÿ usiocard.com

  Ÿ usiocard.info;

  Ÿ usiocard.net;

  Ÿ usiocard.org;

  Ÿ usiogive.com;

  Ÿ usiopay.com;

  Ÿ usiopay.info;

  Ÿ usiopay.net;

  Ÿ usiopay.org;

  Ÿ usioprepaid.com;

  Ÿ usioprepaid.info;

  Ÿ usioprepaid.net;

  Ÿ usioprepaid.org;

  Ÿ ybill.com; 

  Ÿ zbill.com; 

We rely on a combination of copyright, trademark and trade secret laws, employee and third-party nondisclosure agreements, and other intellectual property
protection methods to protect our services and related products.

Patents

On January 11, 2008, we executed an agreement to sell selected patents and patent applications, including U.S. Patent No. 7,021,530, to PCT Software
Data, LLC for net proceeds of approximately $750,000. The patents and patent applications sold relate to bill payments made with debit and stored value
cards. We retained a worldwide, non-exclusive license under the patents for use with all current and future customers. 

Government Regulation

Our  industry  is  highly  regulated.  Any  new,  or  changes  made  to,  U.S.  federal,  state  and  local  laws,  regulations,  card  network  rules  or  other  industry
standards affecting our business may require significant development efforts or have an unfavorable impact to our financial results. Failure to comply with
these laws and regulations may result in the suspension or revocation of licenses or

   
 
   
 
 
 
 
 
registrations,  the  limitation,  suspension  or  termination  of  services  and/or  the  imposition  of  civil  and  criminal  penalties,  including  fines.  Certain  of  our
services are also subject to rules set by various payment networks, such as Visa and Mastercard.

The Dodd-Frank Act

President Obama signed the Dodd-Frank Wall Street Reform and Consumer Protection Act, or the Dodd-Frank Act, into law on July 21, 2010. The Dodd-
Frank Act caused significant structural reforms to the financial services industry. The Dodd-Frank Act regulates the fees charged or received by issuers for
processing  debit  transactions  and  the  transaction  routing  options  available  to  merchants.  The  Dodd-Frank  Act  also  established  the  Consumer  Financial
Protection Bureau (CFPB) to regulate consumer financial services, including many services offered to our customers. These rules clarify the regulatory
prepaid  landscape  for  consumer  access  to  disclosures,  fees  and  statements,  error  resolution,  limited  liability  and  overdrafts.  Additionally,  the  Durbin
Amendment to the Dodd-Frank Act provided that interchange fees that a card issuer or payment network receives or charges for debit transactions will now
be regulated by the Federal Reserve and must be “reasonable and proportional” to the cost incurred by the card issuer in authorizing, clearing and settling
the transaction. In addition, the Durbin Amendment contains prohibitions on network exclusivity and merchant routing restrictions.

The Dodd-Frank Act caused interchange fees to be lowered on large bank-issued debit cards. The lowered interchange fees had a mild negative impact on
our revenues and increased our earnings due to the fact that we were able to keep our prices constant with our merchants. If our competitors start to pass the
extra margin into savings to their merchants, we may be forced to follow their actions and become exposed to lower earnings on the debit card transactions
for large banks.

CARD Act

As an agent of, and third-party service provider to, our issuing banks, we are subject to indirect regulation and direct audit and examination by the Office of
Thrift Supervision, the Office of the Comptroller of the Currency, the Board of Governors of the Federal Reserve System, or FRB, and the Federal Deposit
Insurance Corporation.

On March 23, 2010, the FRB issued a final rule implementing Title IV of the Credit Card Accountability, Responsibility, and Disclosure Act of 2009, or
CARD Act, which imposes requirements relating to disclosures, fees and expiration dates that are generally applicable to gift certificates, store gift cards
and general-use prepaid cards. We believe that our general purpose re-loadable prepaid cards, and the maintenance fees charged on our general purpose re-
loadable cards, are exempt from the requirements under this rule, as they fall within an express exclusion for cards which are re-loadable and not marketed
or labeled as a gift card or gift certificate. However, this exclusion is not available if the issuer, the retailer selling the card to a consumer or the program
manager, promotes, even if occasionally, the use of the card as a gift card or gift certificate. As a result, we provide retailers with instructions and policies
regarding  the  display  and  promotion  of  our  general  purpose  re-loadable  cards.  However,  it  is  possible  that  despite  our  instructions  and  policies  to  the
contrary, a retailer engaged in offering our general purpose re-loadable cards to consumers could take an action with respect to one or more of the cards that
would  cause  each  similar  card  to  be  viewed  as  being  marketed  or  labeled  as  a  gift  card,  such  as  by  placing  our  general  purpose  re-loadable  cards  on  a
display which prominently features the availability of gift cards and does not separate or otherwise distinguish our general purpose re-loadable cards from
the gift cards. In such event, it is possible that such general purpose re-loadable cards would lose their eligibility for such exclusion to the CARD Act and
its requirements, and therefore we could be deemed to be in violation of the CARD Act and the rule, which could result in the imposition of fines, the
suspension  of  our  ability  to  offer  our  general  purpose  re-loadable  cards,  civil  liability,  criminal  liability,  and  the  inability  of  our  issuing  banks  to  apply
certain fees to our general purpose re-loadable cards, each of which would likely have a material adverse impact on our revenues.

In 2014, we resumed issuing gift cards. Any gift cards we issue will be governed by the CARD Act and other various regulations. Any violations with our
gift  card  issuance  could  result  in  the  imposition  of  fines,  the  suspension  of  our  ability  to  offer  our  gift  cards,  civil  liability,  criminal  liability,  and  the
inability of our issuing banks to apply certain fees to our gift cards, each of which would likely have a material adverse impact on our revenues.

Anti-Money Laundering and Counter Terrorist Regulation

Our  business  is  subject  to  U.S.  federal  anti-money  laundering  laws  and  regulations,  including  the  Bank  Secrecy  Act  (BSA),  as  amended  by  the  USA
PATRIOT Act of 2001, or collectively, the BSA. The BSA, among other things, requires money services businesses to develop and implement risk-based
anti-money  laundering  programs,  report  large  cash  transactions  and  suspicious  activity  and  maintain  transaction  records.  On  September  29,  2017,  the
Financial Crimes Enforcement Network, or FinCEN, amended the Customer Due Diligence Rule, or CDD Rule, requiring the collection and verification of
beneficial  owners  holding  equal  to  or  greater  than  25%  equity  interest.  The  CDD  Rule  states  that  sole  proprietorships-individual  or  spousal-and
unincorporated associations are not legal entity customers as defined by the Rule, even though such businesses may file with the Secretary of

 
 
 
 
 
 
 
 
 
State in order to register a trade name or establish a tax account. This is because neither a sole proprietorship nor an unincorporated association is a separate
legal entity from the associated individual(s), and therefore beneficial ownership is not inherently obscured. The CDD Rule does not rely on the tax-exempt
status of an entity as described in the Internal Revenue Code “IRC”. All nonprofit entities-whether or not tax-exempt-that are established as a nonprofit, or
non-stock corporation, or similar entity that has been validly organized with the proper State authority are excluded from the ownership/equity prong of the
requirement because nonprofit entities generally do not have ownership interests. As of May 2018, we are required to collect and verify beneficial owners
holding equal to or greater than 25% equity interest based on rules promulgated by FinCEN.

We are also subject to certain economic and trade sanctions programs that are administered by the Treasury Department’s Office of Foreign Assets Control,
or  OFAC,  that  prohibit  or  restrict  transactions  to  or  from  or  dealings  with  specified  countries,  their  governments  and,  in  certain  circumstances,  their
nationals, narcotics traffickers, and terrorists or terrorist organizations.

Similar anti-money laundering, counter terrorist financing and proceeds of crime laws apply to movements of currency and payments through electronic
transactions and to dealings with persons specified on lists maintained by organizations similar to OFAC in several other countries and which may impose
specific data retention obligations or prohibitions on intermediaries in the payment process.

Prepaid Services

Prepaid  card  programs  managed  by  us  are  subject  to  various  federal  and  state  laws  and  regulations,  which  may  include  laws  and  regulations  related  to
consumer  and  data  protection,  licensing,  consumer  disclosures,  escheat,  anti-money  laundering,  banking,  trade  practices  and  competition  and  wage  and
employment. As regulations evolve, or change, we may be required to obtain state licenses to expand our distribution network for prepaid cards, which
licenses we may not be able to obtain. Furthermore, the CARD Act and the Federal Reserve’s Regulation E impose requirements on general-use prepaid
cards, store gift cards and electronic gift certificates. These laws and regulations are evolving, unclear and sometimes inconsistent and subject to judicial
and regulatory challenge and interpretation, and therefore the extent to which these laws and rules have application to, and their impact on, us, financial
institutions,  merchants  or  others  is  in  flux.  At  this  time,  we  are  unable  to  determine  the  impact  that  the  clarification  of  these  laws  and  their  future
interpretations, as well as new laws, may have on us, financial institutions, merchants or others in a number of jurisdictions. Prepaid services may also be
subject to the rules and regulations of Visa®, Mastercard® and other payment networks with which we and the card issuers do business. The programs in
place  to  process  these  products  generally  may  be  modified  by  the  payment  networks  at  their  discretion  and  such  modifications  could  also  impact  us,
financial institutions, merchants and others.

Employees

As of December 31, 2019, we had 51 full-time employees. We are not a party to any collective bargaining agreements. We believe that our relations with
our employees are very good.

Available Information

Our website is located at www.usio.com. We make available on our website, free of charge, copies of our annual reports on Form 10-K, quarterly reports on
Form 10-Q, current reports on Form 8-K and amendments to those reports, as applicable and as soon as reasonably practicable after we electronically file
or furnish such materials to the U.S. Securities and Exchange Commission. Our website and the information contained therein or connected thereto are not
intended to be incorporated into this annual report on Form 10-K.

You  may  also  read  and  copy  any  materials  we  file  with  the  SEC.  The  SEC  maintains  an  Internet  site  that  contains  reports,  proxy  and  information
statements, and other information regarding issuers that file electronically with the SEC at http://www.sec.gov.

ITEM 1A. RISK FACTORS.

An investment in our common stock involves a high degree of risk. You should carefully consider the following risk factors and other information included
in  this  annual  report  on  Form  10-K.  If  any  of  the  following  risks  actually  occur,  our  business,  financial  condition  or  results  of  operations  could  be
materially and adversely affected and you may lose some or all of your investment.

We could experience adverse financial effects due to strain on the global economic environment.

RISKS RELATED TO OUR BUSINESS

 
 
 
 
 
 
 
 
 
 
 
In December 2019, a novel strain of coronavirus, or SARS-CoV-2, emerged in China. While initially the outbreak was largely concentrated in China and
caused significant disruptions to its economy, it has now spread to several other countries and infections have been reported globally. Several countries,
U.S. states, cities and communities have enacted emergency and shelter in place orders which severely limit the movement of people and goods, including
shopping  and  dining.  These  events  and  limitations  can  have  an  adverse  effect  on  the  global  economy,  reducing  consumer  and  corporate  spending  upon
which our revenue depends. Since the future course and duration of the COVID-19 outbreak are unknown, we are currently unable to determine whether
the outbreak will have a further negative effect on our results of operation in 2020.

Loss of key resellers could reduce our revenue growth.

Our reseller sales channel, which purchases and resells our end-to-end services to its own portfolio of merchant customers, is a strong contributor to our
revenue growth. If a reseller switches to another transaction processor, shuts down, becomes insolvent, or enters the processing business themselves, we
may no longer receive new merchant referrals from the reseller, and we risk losing existing merchants that were originally enrolled by the reseller, all of
which could negatively affect our revenues and earnings.

We may need additional financing in the future. We may be unable to obtain additional financing or if we obtain financing it may not be on terms favorable
to us. You may lose your entire investment.

Based on our current plans, we believe our existing cash and cash equivalents will be sufficient to fund our operating expense and capital requirements for
at least 12 months, although we may need funds in the future. If our capital resources are insufficient to meet future capital requirements, we will have to
raise additional funds. If we are unable to obtain additional funds on terms favorable to us, we may be required to cease or reduce our operating activities.
If we must cease or reduce our operating activities, you may lose your entire investment.

We may be liable for employment taxes for vesting equity awards granted to employees in the past.

In the past we have granted equity awards, including restricted stock awards, to certain of our employees, including to our executive officers and directors.
Upon vesting of these awards, we are liable for employment withholding taxes payable in cash. Some  of  these  amounts  may  be  substantial  which  may
impact our business and results of operations.

We may not realize the opportunities from our acquisition of Singular Payments, LLC.

On  September  1,  2017,  we  acquired  Singular  Payments,  LLC,  a  Florida  limited  liability  company  and  credit  card  processor  for  a  purchase  price  of  $5
million. Through Singular Payments, we acquired new customers and their sales force. The former owner of Singular Payments, Vaden Landers, became
our Chief Revenue Officer. We bought an existing portfolio of customers with a significant revenue stream and a sales force with significant experience in
the credit card industry. This acquisition increased our ability to grow new revenue streams. The success of the Singular Payments acquisition will continue
to  depend  on  our  ability  to  realize  the  anticipated  growth  opportunities.  We  cannot  assure  you  that  we  will  be  able  to  realize  the  anticipated  growth
opportunities.

If our security applications are not adequate to address changing market conditions and customer concerns, we may incur significant losses and be unable
to sell our services.

Our  use  of  applications  designed  for  premium  data  security  and  integrity  to  process  electronic  transactions  may  not  be  sufficient  to  address  changing
market conditions or the security and privacy concerns of existing and potential customers. If our security applications are breached and sensitive data is
lost or stolen, we could incur significant costs to not only assess and repair any damage to our systems, but also to reimburse customers for losses that
occur from the fraudulent use of the data. We may also be subject to fines and penalties from the credit card associations or regulatory agencies in the event
of the loss of confidential account information. Further, adverse publicity raising concerns about the safety or privacy of electronic transactions, or widely
reported breaches of our or another provider's security, have the potential to undermine consumer confidence in the technology and could have a materially
adverse effect on our business.

If we do not adapt to rapid technological change, our business may fail.

Our  success  depends  on  our  ability  to  develop  new  and  enhanced  services  and  related  products  that  meet  ever  changing  customer  needs.  However,  the
market for our services is characterized by rapidly changing technology, evolving industry standards, emerging competition and frequent new and enhanced
software, service and related product introductions. In addition, the software market

 
 
 
 
 
 
is  subject  to  rapid  and  substantial  technological  change.  To  remain  successful,  we  must  respond  to  new  developments  in  hardware  and  semiconductor
technology,  operating  systems,  programming  technology  and  computer  capabilities.  In  many  instances,  new  and  enhanced  services,  products  and
technologies are in the emerging stages of development and marketing are subject to the risks inherent in the development and marketing of new software,
services and products. We may not successfully identify new service opportunities, develop and bring new and enhanced services and related products to
market  in  a  timely  manner.  Even  if  we  do  bring  such  services,  products  or  technologies  to  market,  they  may  not  become  commercially  successful.
Additionally, services, products or technologies developed by others may render our services and related products noncompetitive or obsolete. If we are
unable,  for  technological  or  other  reasons,  to  develop  and  introduce  new  services  and  products  in  a  timely  manner  in  response  to  changing  market
conditions or customer requirements, our business may fail.

We rely on our relationship with the Automated Clearing House network, and if the Federal Reserve rules were to change, our business could be adversely
affected.

We  have  contractual  relationships  with  Fifth  Third  Bank,  North  American  Banking  Company,  or  NABC,  Evolve  Bank  &  Trust  and  Metropolitan
Commercial  Bank,  which  are  Originating  Depository  Financial  Institutions,  or  ODFI,  in  the  ACH  network.  The  ACH  network  is  a  nationwide  batch-
oriented  electronic  funds  transfer  system  that  provides  for  the  interbank  clearing  of  electronic  payments  for  participating  financial  institutions.  An
Originating  Depository  Financial  Institution  is  a  participating  financial  institution  that  must  abide  by  the  provisions  of  the  ACH  Operating  Rules  and
Guidelines. Through  our  relationships  with  Fifth  Third  Bank,  Metropolitan  Commercial  Bank,  NABC  and  Evolve  Bank  &  Trust,  we  process  payment
transactions on behalf of our customers and their consumers by submitting payment instructions in a prescribed ACH format. We pay volume-based fees to
Metropolitan Commercial Bank, Fifth Third Bank, Evolve Bank & Trust and NABC for debit and credit transactions processed each month, and pay fees
for other transactions such as returns and notices of change to bank accounts. These fees are part of our agreed-upon cost structures with the banks. If the
Federal  Reserve  rules  were  to  introduce  restrictions  or  modify  access  to  the  Automated  Clearing  House,  our  business  could  be  materially  adversely
affected. Further,  if  either,  two  or  all  four  of  Fifth  Third  Bank,  Metropolitan  Commercial  Bank,  Evolve  Bank  &  Trust  and  NABC  were  to  cancel  our
respective contract with the bank, our business could be materially affected. At this time, we believe we could find and enter into additional agreements
with other bank sponsors on similar contractual terms, but no assurances can be made.

If our third-party card processing providers or our bank sponsors fail to comply with the applicable requirements of Visa, Mastercard and Discover credit
card associations, we may have to find a new third-party processing provider, which could increase our costs.

Substantially  all  of  the  card-based  transactions  we  process  involve  the  use  of  Visa,  Mastercard  or  Discover  credit  cards.  In  order  to  provide  payment-
processing  services  for  Visa,  Mastercard  and  Discover  transactions,  we  must  be  sponsored  by  a  financial  institution  that  is  a  principal  member  of  the
respective  Visa,  Mastercard  and  Discover  card  associations.  Both  Central  Bank  of  St.  Louis  and  Wells  Fargo  Bank  have  sponsored  us  under  the
designations Third Party Processor, or TPP, and Independent Sales Organization, or ISO, with the Visa card association, and under the designations Third
Party Servicer, or TPS, and Merchant Service Provider, or MSP, with the Mastercard card association. We have agreements with TriSource Solutions, LLC,
Card Connect / First Data Merchant Services Corp. and Global Payments Inc. through which their member banks, Central Bank of St. Louis and Wells
Fargo  Bank,  sponsor  us  for  membership  in  the  Visa  and  Mastercard  card  associations,  and  settle  card  transactions  for  our  merchants.  If  our  third-party
processing provider, TriSource Solutions, Card Connect or Global Payments, or our bank sponsors, Central Bank of St. Louis, Wells Fargo Bank or Evolve
Bank & Trust fail to comply with the applicable requirements of the Visa, Mastercard, and Discover card associations, Visa, Mastercard or Discover could
suspend or terminate the registration of our third-party processing provider. Also, our contracts with both of these third parties are subject to cancellation
upon limited notice by either party. The cancellation of either contract, termination of their registration or any changes in the Visa, Mastercard or Discover
rules that would impair the registration of our third-party processing provider could require us to stop providing such payment processing services if we are
unable to enter into a similar agreement with another provider or sponsor at similar costs and upon similar contractual terms. Additionally, changing our
bank sponsor could adversely affect our relationship with our merchants if the new sponsor provides inferior service or charges higher costs.

We have incurred substantial losses in the past and may incur additional losses in the future.

We  reported  a  net  loss  of  $5.1 million  and  $3.8 million  for  the  years  ended  December  31,  2019  and  December  31,  2018,  respectively.  Including  these
results,  we  have  an  accumulated  deficit  of  $62.2 million  at  December  31,  2019.  Our  future  operating  results  are  not  certain  and  we  may  incur  future
operating losses.

We may need to raise additional capital to pursue product development initiatives and to penetrate additional markets for the sale of our products in the
future. We believe that we have access to capital resources through possible public or private equity offerings, debt financings, corporate collaborations or
other  means.  If  we  are  unable  to  secure  additional  capital,  we  may  be  required  to  curtail  our  research  and  development  initiatives  and  take  additional
measures to reduce costs in order to conserve our cash in

 
 
 
 
 
amounts  sufficient  to  sustain  operations  and  meet  our  obligations.  These  measures  could  cause  significant  delays  in  our  efforts  to  expand  our  product
offerings and customer base in the United States, which are critical to the realization of our business plan and to future operations.

Our prepaid card revenues from the sale of services to merchants that accept Mastercard cards are dependent upon our continued Mastercard registration
and financial institution sponsorship and, in some cases, continued participation in certain payment networks.

In order to provide processing services for our Mastercard prepaid card program, we must be either a member of a payment network or be registered as a
prepaid processor of Mastercard. Sunrise Banks, N.A. and Metropolitan Commercial Bank have sponsored us under the designations Third Party Servicer,
or  TPS,  and  Merchant  Service  Provider,  or  MSP,  with  the  Mastercard  card  association.  Registration  as  a  prepaid  processor  is  dependent  upon  us  being
sponsored by member clearing banks. If our sponsor banks should stop providing sponsorship for us, we would need to find another financial institution to
provide those services or we would need to be a member, either of which could prove to be difficult and/or more expensive. If we are unable to find a
replacement financial institution to provide sponsorship or become a member of the association, we may no longer be able to provide prepaid processing
services to our Mastercard customers, which would negatively impact our revenues and earnings.

If we fail to comply with the applicable requirements of the respective card networks, they could seek to fine us, suspend us or terminate our registrations.
If our merchants or ISOs incur fines or penalties that we cannot collect from them, we could end up bearing the cost of fines or penalties.

In  order  to  provide  our  transaction  processing  services,  we  are  registered  with  Visa,  Mastercard  and  Discover  as  service  providers  and  transaction
processors for member institutions and with other networks. As such, we are subject to card association and network rules that could subject us to a variety
of fines or penalties that may be levied by the card networks for certain acts or omissions. The rules of the card networks are set by their boards, which may
be influenced by banks that own their stock and, in the case of Discover by the card’s issuers, and some of those banks and issuers are our competitors with
respect to these processing services. The termination of our registrations or our status as a service provider or transaction processor, or any changes in card
association  or  other  network  rules  or  standards,  including  interpretation  and  implementation  of  the  rules  or  standards,  that  increase  the  cost  of  doing
business or limit our ability to provide transaction processing services to our customers, could have a material adverse effect on our business, operating
results and financial condition. If a merchant or one of our resellers fails to comply with the applicable requirements of the card associations and networks,
it could be subject to a variety of fines or penalties that may be levied by the card associations or networks. If we cannot collect such amounts from the
applicable merchant or one of our resellers, we could end up bearing such fines or penalties, resulting in lower earnings for us.

We are subject to extensive and complex federal and state regulation and new regulations and/or changes to existing regulations could adversely affect our
business.

As an agent of, and third-party service provider to, our issuing banks, we are subject to indirect regulation and direct audit and examination by the Office of
Thrift Supervision, the Office of the Comptroller of the Currency, the Board of Governors of the Federal Reserve System, or the FRB, and the Federal
Deposit Insurance Corporation.

On March 23, 2010, the FRB issued a final rule implementing Title IV of the Credit Card Accountability, Responsibility, and Disclosure Act of 2009, or
CARD Act, which imposes requirements relating to disclosures, fees and expiration dates that are generally applicable to gift certificates, store gift cards
and general-use prepaid cards. We believe that our general-purpose re-loadable prepaid cards, and the maintenance fees charged on our general-purpose re-
loadable cards, are exempt from the requirements under this rule, as they fall within an express exclusion for cards which are re-loadable and not marketed
or labeled as a gift card or gift certificate. However, this exclusion is not available if the issuer, the retailer selling the card to a consumer or the program
manager, promotes, even if occasionally, the use of the card as a gift card or gift certificate. As a result, we provide retailers with specific instructions and
policies regarding the display and promotion of our general-purpose re-loadable cards. However, it is possible that despite our instructions and policies to
the contrary, a retailer engaged in offering our general-purpose re-loadable cards to consumers could take an action with respect to one or more of the cards
that would cause each similar card to be viewed as being marketed or labeled as a gift card, such as by placing our general-purpose re-loadable cards on a
display which prominently features the availability of gift cards and does not separate or otherwise distinguish our general purpose re-loadable cards from
the gift cards. In such event, it is possible that such general-purpose re-loadable cards would lose their eligibility for such exclusion to the CARD Act and
its  requirements,  and  therefore  could  be  deemed  to  be  in  violation  of  the  CARD  Act  and  the  rule,  which  could  result  in  the  imposition  of  fines,  the
suspension  of  our  ability  to  offer  our  general-purpose  re-loadable  cards,  civil  liability,  criminal  liability,  and  the  inability  of  our  issuing  banks  to  apply
certain fees to our general-purpose re-loadable cards, each of which would likely have a material adverse impact on our revenues.

 
 
 
 
 
 
In 2014, we resumed issuing gift cards. Any gift cards we issue will be governed by the CARD act and other various regulations. Any violations with our
gift  card  issuance  could  result  in  the  imposition  of  fines,  the  suspension  of  our  ability  to  offer  our  gift  cards,  civil  liability,  criminal  liability,  and  the
inability of our issuing banks to apply certain fees to our gift cards, each of which would likely have a material adverse impact on our revenues.

As  the  laws  applicable  to  our  business,  and  those  of  our  distributors  and  issuing  banks,  change  frequently,  are  often  unclear  and  may  differ  or  conflict
between  jurisdictions,  ensuring  compliance  has  become  more  difficult  and  costly.  Any  failure,  or  perceived  failure,  by  us,  our  issuing  banks  or  our
distributors to comply with all applicable statutes and regulations could result in fines, penalties, regulatory enforcement actions, civil liability, criminal
liability, and/or limitations on our ability to operate our business, each of which could significantly harm our reputation and have a material adverse impact
on our business, results of operations and financial condition.

State  and  federal  legislatures  and  regulatory  authorities  have  become  increasingly  focused  upon  the  regulation  of  the  financial  services  industry  and
continue to adopt new legislation which could result in significant changes in the regulatory landscape for financial institutions, which could include our
bank sponsors, and other financial services companies, such as our Company.

If we fail to comply with complex and expanding consumer protection regulations, our business could be adversely affected.

The  establishment  of  the  federal  Consumer  Financial  Protection  Bureau,  or  CFPB,  will  likely  expose  us  to  increased  regulatory  oversight  and  possibly
more burdensome regulation that could have an adverse impact on our revenue and profits. On October 5, 2016, the CFPB issued a final rule to regulate
certain prepaid accounts, or the Prepaid Account Rule. The Prepaid Account Rule mandates, among other things, extensive pre-purchase and post-purchase
disclosures,  expanded  electronic  billing  statements,  adherence  to  certain  overdraft  regulations  for  prepaid  accounts  that  permit  negative  balances,  and
public posting of account agreements and submission to the CFPB which will then publish them on its website. On January 25, 2018, the CFPB extended
the effective date of the Prepaid Account Rule from October 1, 2017 to April 1, 2019, subject to certain exceptions. Also, on January 25, 2018, the CFPB
announced certain changes to the Prepaid Account Rule, including allowing the error resolution and liability limitations protections to apply prospectively,
after a consumer’s identity has been verified, and providing more flexibility to credit cards linked to digital wallets. On February 27, 2019, the CFPB also
announced  a  streamline  electronic  submission  system,  or  Collect,  for  prepaid  account  issuers  to  submit  their  prepaid  account  agreements,  including  fee
information, to the CFPB. All prepaid account agreements offered as of April 1, 2019 must be uploaded to Collect by May 1, 2019. Thereafter, prepaid
account issuers must make a submission to the CFPB within 30 days after a new agreement is offered, a previously submitted agreement is amended, or a
previously submitted agreement is no longer offered. Compliance with these obligations may result in increased compliance costs for us, our issuing banks
and our distributors, and may therefore have a negative impact on the profitability of our business.

Our card programs are subject to strict regulation under federal law regarding anti-money laundering and anti-terrorist financing. Failure to comply with
such laws, or abuse of our card programs for purposes of money laundering or terrorist financing, could have a material adverse impact on our business.

Provisions  of  the  USA  PATRIOT  Act,  the  Bank  Secrecy  Act  and  other  federal  law  impose  substantial  regulation  of  financial  institutions  designed  to
prevent  use  of  financial  services  for  purposes  of  money  laundering  or  terrorist  financing.  Increasing regulatory  scrutiny  of  our  industry  with  respect  to
money laundering and terrorist financing matters could result in more aggressive enforcement of such laws or more onerous regulation, which could have a
material  adverse  impact  on  our  business.  In  addition,  abuse  of  our  prepaid  card  programs  for  purposes  of  money  laundering  or  terrorist  financing,
notwithstanding our efforts to prevent such abuse through our regulatory compliance and risk management programs, could cause reputational risk or other
harm that would have a material adverse impact on our business.

Effective September 27, 2011, the Financial Crimes Enforcement Network of the U.S. Department of the Treasury, or FinCEN, issued a final rule regarding
the  applicability  of  the  Bank  Secrecy  Act’s  anti-money  laundering  provisions  to  prepaid  products  and  other  matters  related  to  the  regulation  of  money
services businesses. This  rule  created  additional  obligations  for  entities,  including  our  distributors,  engaged  in  the  provision  and  sale  of  certain  prepaid
products, including our prepaid debit cards, such as the obligation for sellers of prepaid debit cards to obtain identification information from the purchaser
at the point-of-sale. Compliance with these obligations may result in increased compliance costs for us, our issuing banks and our distributors, and may
therefore have a negative impact on the profitability of our business.

We are subject to the privacy requirements of the California Consumer Privacy Act.

 
 
 
 
 
The  California  Consumer  Privacy  Act  of  2018,  or  CCPA,  went  into  effect  on  January  1,  2020.  The  CCPA  imposes  expansive  data  privacy  and  data
protection  requirements  for  the  data  of  California  residents,  and  provides  for  significant  penalties  for  non-compliance.  The  CCPA  underwent  multiple
amendments prior to coming into effect and while enforcement actions may not be brought by the California attorney general until July 1, 2020 it remains
unclear how various provisions of the CCPA will be interpreted and enforced. The effects of this legislation potentially are far-reaching, however, and may
require us to modify our data processing practices and policies and to incur substantial costs and expenses in an effort to achieve compliance. The CCPA
imposes  obligations  that  are  new  and  burdensome,  and  we  may  face  challenges  in  addressing  their  requirements  and  making  necessary  changes  to  our
policies and practices and may incur significant expenses in an effort to do so. Any failure, real or perceived, by us to comply with evolving regulatory
requirements, interpretations, or orders, other local, state, federal, or international privacy, data protection, information security, or consumer protection-
related laws and regulations, could cause our customers unease and materially and adversely affect our business.

Unauthorized disclosure of cardholder data, whether through breach of our computer systems or otherwise, could expose us to liability and protracted and
costly litigation.

We collect and store personal identifiable information about our cardholders, including names, addresses, social security numbers, driver’s license numbers
and  account  numbers,  and  maintain  a  database  of  cardholder  data  relating  to  specific  transactions,  including  account  numbers,  in  order  to  process
transactions and prevent fraud. As a result, we are required to comply with the privacy provisions of the Gramm-Leach-Bliley Act, various other federal
and  state  privacy  statutes  and  regulations,  and  the  Payment  Card  Industry  Data  Security  Standard,  each  of  which  is  subject  to  change  at  any  time.
Compliance with these requirements is often difficult and costly, and our failure, or our distributors’ failure, to comply may result in significant fines or
civil penalties, regulatory enforcement action, liability to our issuing banks and termination of our agreements with one or more of our issuing banks, each
of which could have a material adverse effect on our financial position and/or operations. In addition, a significant breach could result in our Company
being  prohibited  from  processing  transactions  for  any  of  the  relevant  card  associations  or  network  organizations,  including  Visa,  Mastercard,  American
Express, Discover or regional debit networks, which would also have a significant material adverse impact on our financial position and/or operations.

Furthermore, if our computer systems are breached by unauthorized users, we may be subject to liability, including claims for unauthorized purchases with
misappropriated bank card information, impersonation or similar fraud claims. We could also be subject to liability for claims relating to misuse of personal
information, such as unauthorized marketing purposes, or failure to comply with laws governing notification of such breaches. These claims also could
result  in  protracted  and  costly  litigation.  In  addition,  we  could  be  subject  to  penalties  or  sanctions  from  the  relevant  card  associations  or  network
organizations.

If  our  efforts  to  protect  the  security  of  information  about  our  customers,  cardholders  and  vendors  are  unsuccessful,  we  may  face  additional  costly
government enforcement actions and private litigation, and our sales and reputation could suffer.

An important component of our business involves the receipt and storage of information about our cardholders and banking information. We have multiple
programs  and  processes  in  place  to  detect  and  respond  to  data  security  incidents;  however,  because  the  techniques  used  to  obtain  unauthorized  access,
disable or degrade service, or sabotage systems change frequently and may be difficult to detect for long periods of time, we may be unable to anticipate
these techniques or implement adequate preventive measures. In addition, hardware, software, or applications we develop or procure from third parties may
contain  defects  in  design  or  manufacture  or  other  problems  that  could  unexpectedly  compromise  information  security.  Unauthorized  parties  may  also
attempt to gain access to our systems or facilities, or those of third parties with whom we do business, through fraud, trickery, or other forms of deceiving
our  vendors,  contractors,  and  employees.  If  we,  our  customers,  or  our  vendors  experience  significant  data  security  breaches  or  fail  to  detect  and
appropriately respond to significant data security breaches, we could be exposed to government enforcement actions and private litigation. In addition, our
cardholders and customers could lose confidence in our ability to protect their information, which could cause them to discontinue using our services.

We will be liable for separation payments in case of change in control, termination without cause, non-renewal of the agreement, death, or disability under
the respective employment agreements with our Chairman, Mr. Long and our President, Chief Executive Officer, and Chief Operating Officer, Mr. Hoch,
which could have an adverse effect on our cash position and on our financial results. 

Pursuant to our respective employment agreements, as amended, with Michael Long, Chairman, and Louis Hoch, President, Chief Executive Officer, and
Chief Operating Officer, in the event of change in control, termination without cause, or non-renewal of the employment agreement, we will be liable for
separation  payments,  equaling  an  amount  of  (a)  2.95  times  the  respective  base  salary  and  bonus  payments,  plus  (b)  a  pro  rata  portion  of  the  respective
annual bonus based on the number of days elapsed in the year prior, plus (c) 2.0 times the respective base salary for non-competition, and (d) continuing
other benefits. We estimate the cash disbursements over time to be $1.5 to $2.0 million each for the respective agreements with Mr. Long and Mr. Hoch.

 
 
 
 
 
 
In the case of termination of the agreement due to death of the executive, we will be liable for separation payments, equaling an amount of 2.95 times the
respective base salary. The deferred compensation does not include amounts paid or accrued to executive for bonuses or bonus compensation, benefits or
equity awards. Unpaid and unearned bonus compensation or bonus deferred compensation is forfeited. No deferred compensation will be due as long as we
and/or  an  insurance  company  continues  to  pay  executive’s  base  salary,  minus  any  monthly  base  salary  already  paid  to  the  executive  prior  to  his  death
pursuant to the executive’s disability, to the executive’s estate for a period of up to 36 months. If these continuing payments cease before 36 months, we
will have to pay the executive’s estate the deferred compensation minus any base salary payments within 30 days of the cessation. We estimate the cash
disbursements over time to be approximately $1.0 million each for the respective agreements with Mr. Long and Mr. Hoch. Further, all stock options issued
to the executive and all restricted stock granted to executive shall continue on their established vesting schedule.

In the case of termination of the agreement due to disability without death, we will be liable for separation payments, equaling an amount of disability
benefits constituting base salary for 3 years. We estimate the cash disbursement over time to be $0.7 to $0.8 million for each for the respective agreements
with Mr. Long and Mr. Hoch. Unpaid and unearned bonus compensation or bonus deferred compensation is forfeited. Further, all stock options issued to
the executive and all restricted stock granted to executive shall continue on their established vesting schedule. No further compensation will be due for
compliance with the agreements’ non-compete, non-solicitation and disparagement clauses.

Depending on when such an event might occur, it could have a substantial adverse effect on our operating capital and cash on hand. If our cash position is
not sufficient, we may need to raise additional cash which could involve selling equity securities which would dilute our shareholders. In addition, the loss
of our Chairman or Chief Executive Officer may adversely affect our business and results of operations.

We depend on Louis A. Hoch, our President, Chief Executive and Chief Operating Officer, and if he ceased to be active in our management, our business
may not be successful.

Our success depends to a significant degree upon the continued contributions of our key management, marketing, service and related product development
and  operational  personnel,  including  our  President  and  Chief  Executive  and  Chief  Operating  Officer,  Louis  A.  Hoch.  We  entered  into  an  employment
agreement with Mr. Hoch in February 2007 and update his agreement as changes are required. The terms of the agreement prohibit the executive from
competing with us for a period of two years from the executive’s date of termination. Our business may not be successful if, for any reason, Mr. Hoch
ceases to be active in our management.

If  we  lose  key  personnel  or  we  are  unable  to  attract,  recruit,  retain  and  develop  qualified  employees,  our  business,  financial  condition  and  results  of
operations may be adversely affected.

In order for us to successfully compete and grow, we must attract, recruit, retain and develop the necessary personnel who can provide the needed expertise
and skills across the spectrum of our intellectual capital needs. The market for qualified personnel is highly competitive and we may not be successful in
recruiting qualified personnel for needed skill sets or replacing current personnel who leave us. Failure to retain or attract key personnel and skill sets could
have a material adverse effect on our business, financial condition and results of operations.

If our software fails, and we need to repair or replace it, or we become subject to warranty claims, our costs could increase.

Our software products could contain errors or “bugs” that could adversely affect the performance of services or damage a user’s data. We attempt to limit
our  potential  liability  for  warranty  claims  through  technical  audits  and  limitation-of-liability  provisions  in  our  customer  agreements;  however,  these
measures may not be effective in limiting our exposure to warranty claims. We have not experienced a significant increase in software errors or warranty
claims. Despite the existence of various security precautions, our computer infrastructure may also be vulnerable to viruses or similar disruptive problems
caused by our customers or third parties gaining access to our processing system.

We depend on the efficient and uninterrupted operation of our computer network systems, software, data center and telecommunications networks, as well
as the systems and services of third parties. Our systems and operations or those of our third-party providers could be exposed to damage or interruption
from, among other things, fire, natural disaster, power loss, telecommunications failure, terrorist acts, war, unauthorized entry, human error, and computer
viruses or other defects. Defects in our systems or those of third parties, errors or delays in the processing of payment transactions, telecommunications
failures or other difficulties could result in loss of revenue, loss of merchants, loss of merchant and cardholder data, harm to our business or reputation,
exposure to fraud losses or other liabilities, negative publicity, additional operating and development costs, and/or

 
 
 
 
 
 
diversion of technical and other resources. We perform the majority of our disaster recovery operations ourselves, though we utilize select third parties for
some aspects of recovery. To the extent we outsource our disaster recovery, we are at risk of the vendor’s unresponsiveness in the event of breakdowns in
our systems.

Risks associated with reduced levels of consumer spending could adversely affect our revenues and earnings.

Significant portions of our revenue and earnings are derived from fees from processing consumer ACH, prepaid, credit, and debit card transactions. We are
exposed  to  general  economic  conditions  that  affect  consumer  confidence,  consumer  spending,  consumer  discretionary  income  or  changes  in  consumer
purchasing habits. A general reduction in consumer spending in the United States or in any other country where we do business could adversely affect our
revenues and earnings.

Fraud by merchants or others could have an adverse effect on our operating results and financial condition.

We have potential liability for fraudulent bankcard, ACH and prepaid card transactions or credits initiated by merchants or others. Examples of merchant
fraud include when a merchant knowingly uses a stolen or counterfeit bankcard, card number or bank account to record a false sales transaction, processes
an invalid bankcard, or intentionally fails to deliver the merchandise or services sold in an otherwise valid transaction. Criminals are using increasingly
sophisticated methods to engage in illegal activities such as counterfeit and fraud. While we have systems and procedures designed to detect and reduce the
impact of fraud, we cannot assure the effectiveness of these measures. It is possible that incidents of fraud could increase in the future. Failure to effectively
manage risk and prevent fraud would increase our chargebacks liability or cause us to incur other liabilities, including regulatory and association fines,
penalties  and  harm  to  our  reputation.  Increases  in  chargebacks  or  other  liabilities  could  have  an  adverse  effect  on  our  operating  results  and  financial
condition.

Increases in credit card network fees may result in the loss of customers or a reduction in our earnings.

From  time  to  time,  the  card  networks,  including  Visa,  Mastercard,  and  Discover,  increase  the  fees  (interchange  and  assessment  fees)  that  they  charge
processors such as us. We may attempt to pass these increases along to our merchant customers, but this strategy might result in the loss of those customers
to our competitors who do not pass along the increases. If competitive practices prevent our passing along such increased fees to our merchant customers in
the future, we may have to absorb all or a portion of such increases thereby increasing our operating costs and reducing our earnings.

We are subject to risks and write-offs resulting from fraudulent activities and losses from overdrawn cardholder accounts that could adversely impact our
financial performance and results of operations.

Our prepaid cards expose us to threats involving the misuse of such cards, collusion, fraud, identity theft and systemic attacks on our systems. Although a
large portion of fraudulent activity is addressed through the charge-back systems and procedures maintained by the card association networks, we are often
responsible for other losses due to merchant and cardholder fraud. No system or procedures established to detect and reduce the impact of fraud are entirely
effective. We recorded fraud losses of $147,362 and $28,879, respectively, in 2019 or 2018. We did experience a significant increase in fraud accounts in
2019. We  implemented  an  invite-only  platform  to  reduce  the  ability  of  fraudsters  to  enroll  on  the  platform  and  create  accounts.  Although  we  actively
devote efforts to effectively manage risk and prevent fraud, we could nevertheless experience an increase in fraud losses over our historical experience.

Our  prepaid  cardholders  can  in  some  circumstances  incur  charges  in  excess  of  the  funds  available  in  their  accounts  and  are  liable  for  the  resulting
overdrawn account balance. Although we generally decline authorization attempts for amounts that exceed the available balance in a prepaid cardholders
account,  the  application  of  the  card  association  networks’  rules  and  regulations,  the  timing  of  the  settlement  of  transactions  and  the  assessment  of
subscription, maintenance or other fees can, among other things, result in overdrawn card accounts. As of December 31, 2019, our prepaid cardholders’
overdrawn account balances totaled $5,789.

Although  we  maintain  reserves  for  fraud  and  other  losses,  our  exposure  to  these  types  of  risks  may  exceed  our  reserve  levels  for  a  variety  of  reasons,
including our failure to predict the actual recovery rate, failure to effectively manage risk and failure to prevent fraud. Accordingly, our business, results of
operations  and  financial  condition  could  be  materially  and  adversely  affected  to  the  extent  that  we  incur  losses  resulting  from  overdrawn  cardholder
accounts and fraudulent activity that exceed our designated reserves or if we determine that it is necessary to increase our reserves substantially in order to
address any increased recovery risk.

Our business strategy includes identifying businesses and assets to acquire, and if we cannot integrate acquisitions into our company successfully, we may
have limited growth.

 
 
 
 
 
 
 
 
 
 
 
Our success partially depends upon our ability to identify and acquire undervalued businesses and merchant portfolios within our industry. Although we
believe that there are companies and portfolios available for potential acquisition that might offer attractive business opportunities, we may not be able to
make any acquisitions, and if we do make acquisitions, they may not be profitable. As a result, our business may not grow and regain profitability.

If we do not manage our growth, then we may not be able to regain or sustain profitability.

In order to manage our growth successfully, we will have to continue to improve our operational, management and financial systems and expand our work
force. A significant increase in our customer base may necessitate the hiring of a significant number of additional personnel, qualified candidates for which,
at  the  time  needed,  may  be  in  short  supply.  In  addition,  the  expansion  and  adaptation  of  our  computer  and  administrative  infrastructure  will  require
substantial  operational,  management  and  financial  resources.  Although  we  believe  that  our  current  infrastructure  is  adequate  to  meet  the  needs  of  our
customers  in  the  foreseeable  future,  we  may  not  be  able  to  expand  and  adapt  our  infrastructure  to  meet  additional  demand  on  a  timely  basis,  at  a
commercially reasonable cost, or at all. If our management is unable to manage growth effectively, hire needed personnel, expand and adapt our computer
infrastructure and improve our operational, management, and financial systems and controls, we may not regain profitability.

If we do not manage our credit risks related to our merchant accounts, we may incur significant losses.

We rely on the Federal Reserve’s Automated Clearing House system for electronic fund transfers and the Visa, Mastercard and Discover associations for
settlement  of  payments  by  credit  or  debit  card  on  behalf  of  our  merchant  customers.  In  our  use  of  these  established  payment  clearance  systems,  we
generally  bear  the  credit  risks  arising  from  returned  transactions  caused  by  insufficient  funds,  stop  payment  orders,  closed  accounts,  frozen  accounts,
unauthorized  use,  disputes,  customer  charge  backs,  theft  or  fraud.  Consequently,  we  assume  the  credit  risk  of  merchant  disputes,  fraud,  insolvency  or
bankruptcy in the event we attempt to recover funds related to such transactions from our customers. We have not experienced a significant increase in the
rate of returned transactions or incurred any losses with respect to such transactions. We utilize a number of systems and procedures to manage and limit
credit risks, but if these actions are not successful in managing such risks, we may incur significant losses.

We have adopted certain measures that may make it more difficult for a third party to acquire control of our Company.

Our  Board  of  Director  members  are  classified  into  three  classes  of  directors  serving  staggered  three-year  terms.  Such  classification  of  the  Board  of
Directors expands the time required to change the composition of the majority of directors and may discourage a proxy contest or other takeover bid for our
company.

RISKS RELATED TO OUR INDUSTRY

The electronic commerce market is evolving and if it does not grow, we may not be able to sell sufficient services to make our business viable.

The electronic commerce market is a service industry that continues to grow significantly. If the electronic commerce market fails to grow or grows slower
than  anticipated,  or  if  we,  despite  an  investment  of  significant  resources,  are  unable  to  adapt  to  meet  changing  customer  requirements  or  technological
changes in this emerging market, or if our services and related products do not maintain a proportionate degree of acceptance in this growing market, our
business may not grow and could even fail. Additionally, the security and privacy concerns of existing and potential customers may inhibit the growth of
the electronic commerce market in general, and our customer base and revenues, in particular. Similar to the emergence of the credit card and automatic
teller machine industries, we and other organizations serving the electronic commerce market must educate users that electronic transactions use encryption
technology and other electronic security measures that make electronic transactions more secure than paper-based transactions.

Changes in regulation of electronic commerce and related financial services industries could increase our costs and limit our business opportunities.

We believe that we are not required to be licensed by the Office of the Comptroller of the Currency, the Federal Reserve Board, or other federal or state
agencies that regulate or monitor banks or other types of providers of electronic commerce services. It is possible that a federal or state agency will attempt
to regulate providers of electronic commerce services, which could impede our ability to do business in the regulator's jurisdiction. Our business has also
been affected by anti-terrorism legislation, such as the USA PATRIOT Act. Banking-related provisions of the USA PATRIOT Act have been implemented
as additions to the banking rules regarding monetary instrument sales record keeping requirements and tracking of cash movements. In our capacity as an
agent for Sunrise Banks, N.A. and Metropolitan Commercial Bank, the issuing banks for our prepaid card programs and in our

 
 
 
 
 
 
 
 
 
 
 
capacity as an agent for Fifth Third Bank, Evolve Bank & Trust, Metropolitan Commercial Bank and NACB, the sponsoring banks for our ACH services,
we are required to comply with these rules. We are also required to implement a Customer Identification Program and establish an Anti-Money Laundering
program and to report any suspected money laundering to the appropriate agencies. Our compliance with such regulations increases our responsibilities and
costs associated with the administration of our debit card programs. We are also subject to various laws and regulations relating to commercial transactions,
such as the Uniform Commercial Code, and may be subject to the electronic funds transfer rules embodied in Regulation E, promulgated by the Federal
Reserve  Board.  Given  the  expansion  of  the  electronic  commerce  market,  the  Federal  Reserve  Board  might  revise  Regulation  E  or  adopt  new  rules  for
electronic  funds  transfer  affecting  users  other  than  consumers.  Because  of  growth  in  the  electronic  commerce  market,  Congress  has  held  hearings  on
whether to regulate providers of services and transactions in the electronic commerce market. It is possible that Congress or individual states could enact
laws regulating the electronic commerce market. If  enacted,  such  laws,  rules  and  regulations  could  be  imposed  on  our  business  and  industry  and  could
increase our costs or limit our business opportunities.

If we cannot compete successfully in our industry, we could lose market share and our costs could increase.

Portions of the electronic commerce market are becoming increasingly competitive. We expect to face growing competition in all areas of the electronic
payment processing market. New companies could emerge and compete for merchants of all sizes. We expect competition to increase from both established
and emerging companies and that such increased competition could lower our market share and increase our costs. Moreover, our current and potential
competitors, many of whom have greater financial, technical, marketing and other resources than us, may respond more quickly than us to new or emerging
technologies  or  could  expand  to  compete  directly  against  us  in  any  or  all  of  our  target  markets.  Accordingly,  it  is  possible  that  current  or  potential
competitors  could  rapidly  acquire  market  share.  We  may  not  be  able  to  compete  against  current  or  future  competitors  successfully.  Additionally,
competitive pressures may increase our costs, which could lower our earnings, if any.

Our stock price is volatile, and you may not be able to sell your shares at a price higher than what you paid.

RISKS RELATED TO OUR COMMON STOCK

The market for our common stock is highly volatile. In 2019, our stock price fluctuated between $1.56 and $3.82. The trading price of our common stock
could  be  subject  to  wide  fluctuations  in  response  to,  among  other  things,  quarterly  variations  in  operating  and  financial  results,  announcements  of
technological  innovations  or  new  products  by  our  competitors  or  us,  changes  in  prices  of  our  products  and  services  or  our  competitors'  products  and
services, changes in product mix, or changes in our revenue and revenue growth rates.

“Penny stock” rules may make buying or selling our securities difficult which may make our stock less liquid and make it harder for investors to buy and
sell our shares.

Trading in our securities is subject to the SEC’s “penny stock” rules, and it is anticipated that trading in our securities will continue to be subject to the
penny  stock  rules  for  the  foreseeable  future.  The  SEC  has  adopted  regulations  that  generally  define  a  penny  stock  to  be  any  equity  security  that  has  a
market  price  of  less  than  $5.00  per  share,  subject  to  certain  exceptions.  These  rules  require  that  any  broker-dealer  who  recommends  our  securities  to
persons other than prior customers and accredited investors must, prior to the sale, make a special written suitability determination for the purchaser and
receive  the  purchaser's  written  agreement  to  execute  the  transaction.  Unless  an  exception  is  available,  the  regulations  require  the  delivery,  prior  to  any
transaction involving a penny stock, of a disclosure schedule explaining the penny stock market and the risks associated with trading in the penny stock
market. In addition, broker-dealers must disclose commissions payable to both the broker-dealer and the registered representative and current quotations for
the securities they offer. The additional burdens imposed upon broker-dealers by these requirements may discourage broker-dealers from recommending
transactions in our securities, which could severely limit the liquidity of our securities and consequently adversely affect the market price for our securities.

If security or industry analysts publish reports that are interpreted negatively by the investment community, publish negative research reports about our
business, cease coverage of our company or fail to regularly publish reports or us, our share price could decline.

The trading for our common stock depends, to some extent, on the research and reports that security or industry analyst publish about us, our business, our
market and our competitors. We do not have any control over these analysts or the information contained in their reports. If one or more analysts publish
reports  that  are  interpreted  negatively  by  the  investment  community  or  have  a  negative  tone  about  our  business,  financial  or  operating  performance  or
industry, our share price could decline. In addition, if a majority of our analysts cease coverage of our company or fail to regularly publish reports on us, we
could lose visibility in the financial markets, which could cause our share price to decline.

 
 
 
 
 
 
 
Additional stock issuances could result in significant dilution to our stockholders.

We  may  issue  additional  equity  securities  to  raise  capital,  make  acquisitions  or  for  a  variety  of  other  purposes.  Any  such  stock  issuances  will  result  in
dilution to existing holders of our stock. We rely on equity-based compensation as an important tool in recruiting and retaining employees. The amount of
dilution due to future equity-based compensation issued to our employees and other additional issuances could be substantial.

We have adopted certain measures that may make it more difficult for a third party to acquire control of our Company.

Our  Board  of  Director  members  are  classified  into  three  classes  of  directors  serving  staggered  three-year  terms.  Such  classification  of  the  Board  of
Directors expands the time required to change the composition of the majority of directors and may discourage a proxy contest or other takeover bid for our
company.

ITEM 2. PROPERTIES.

We entered into a lease in San Antonio, Texas commencing on May 1, 2018 for our headquarters and operations. The lease is for a period of 75 months and
expires  on  July  31,  2024.  The  space  leased  ranges  from  6,000  square  feet  to  10,535  square  feet.  Annual  rents  during  the  lease  term  will  range  from
$117,000 to $232,000. Rental expense under the lease was $199,702 and $121,809 for the years ended December 31, 2019 and 2018, respectively.

We also entered into a lease in Nashville, Tennessee commencing on March 1, 2018 for our Nashville based sales organization. The lease is for a period of
62 months and expires on April 30, 2023. The space leased is 3,794 square feet. Annual  rents  during  the  lease  term  range  from  $109,000  to  $122,000.
Rental expense for the years ended December 31, 2019 and 2018 were $112,108 and $93,424, respectively.

We believe that our new properties will be adequate to meet our needs through December 31, 2020.

ITEM 3. LEGAL PROCEEDINGS.

Under a loan and security agreement dated February 2, 2016, the Company loaned the principal amount of $200,000 to C2Go, Inc. with an interest rate of
10% per annum for a term of 18 months. The loan was secured by a first lien on all assets of C2Go. C2Go defaulted under the note by failing to repay the
loan plus interest on August 2, 2017. On December 7, 2017, the Company entered into a note purchase and settlement agreement with C2Go and Mercury
Investment Partners LLC. Pursuant to the note purchase and settlement agreement, Mercury Investment Partners agreed to purchase the note and the rights
secured by the security agreement with all rights and obligations and to pay to a sum of $200,000 in three installments. The first installment of $50,000 was
paid on December 7, 2017. The second installment of $50,000 was due on April 30, 2018, and the remaining amount of $100,000 was due on October 31,
2018. In return, the Company agreed to waive all interest due and payable under the terms of the C2Go loan. Mercury Investment Partners has not paid the
amount due April 30, 2018 or the amount due on October 31, 2018. The Company issued a letter of default. The Company agreed to extend the due date of
the $50,000 payment due April 30, 2018 to May 16, 2018. $5,000 of the $50,000 due was received on July 5, 2018. On or about August 14, 2018, a notice
of default was sent to Mercury Investment Partners. Mercury Investment Partners did not respond to the letter or make payment in full to the Company. On
September 4, 2018, the Company filed suit against Mercury Investment Partners in Bexar County District Court. The default judgment against Mercury
Investment Partners was granted on December 21, 2018. The Company retained the services of legal counsel to represent the Company in collecting on the
judgment. Counsel has domesticated the Texas judgment and the Company was issued a lien on a property owned by Mercury that is valued over $1.0
million by the court. The Company is unsure if any equity exists which would allow the Company to potentially recover the funds owed. On or about June
7,  2019,  Mercury  Investment  Partners  was  served  a  subpoena  to  produce  certain  documents  on  July  3,  2019  in  Colorado.  A  representative  of  Mercury
Investment Partners did not appear in court on the assigned date and time. Subsequently, Mercury placed the property up for sale though Mercury is aware
the Company has a valid lien in place on the property.

There are no assurances that the Company will be able to recover the remaining $145,000 principal and there are no assurances there will be any assets for
the Company to recover from its lien on all the assets of C2Go if payment in full of the obligation is not made. The loss reserve on the note receivable as of
December 31, 2019 and 2018, respectively was $145,000 and $36,250 reflecting a "more likely than not" recognition threshold.

Aside from the lawsuit described above, we may be involved in legal matters arising in the ordinary course of business from time to time. While we believe
that such matters are currently not material, there can be no assurance that matters arising in the ordinary

 
 
 
 
course of business for which we are or could become involved in litigation will not have a material adverse effect on our business, financial condition or
results of operations.

ITEM 4. MINE SAFETY DISCLOSURES.

Not applicable.

 
 
 
PART II

ITEM 5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF
EQUITY SECURITIES.

Market Information

Effective on June 26, 2019 we changed our corporate name from Payment Data Systems, Inc. to Usio, Inc. Our common stock is listed under the Nasdaq
Capital  Markets  Exchange  under  the  ticker  symbol  "USIO".  Prior  to  that  change,  our  common  stock  had  been  listed  on  the  Nasdaq  Capital  Markets
Exchange under the ticker symbol “PYDS” since August 11, 2015. Prior to that our common stock was quoted on the OTCQB, the OTC market tier for
companies that are reporting with the SEC, and on the OTC Bulletin Board, or OTCBB, also under the ticker symbol “PYDS”.

The following table sets forth the high and low trading prices for our common stock for each quarter during the last two fiscal years. The prices reported
below  reflect  inter-dealer  prices  and  are  without  adjustments  for  retail  markups,  markdowns  or  commissions,  and  may  not  necessarily  represent  actual
transactions.

First Quarter

Second Quarter

Third Quarter

Fourth Quarter

First Quarter

Second Quarter

Third Quarter

Fourth Quarter

Holders

2019

2018

High  

3.82   $

3.57   $

3.45   $

2.38   $

3.39   $

2.09   $

2.05   $

1.90   $

  $

  $

  $

  $

  $

  $

  $

  $

Low

1.67

2.06

1.90

1.56

1.43

1.56

1.57

1.38

On March 18, 2020, 17,140,876 shares of our common stock were issued and outstanding. As of March 18, 2020, there were 92 stockholders of record of
our common stock.

Dividends

We have never declared or paid cash or stock dividends, and we have no plans to pay any such dividends in the foreseeable future. Instead, we intend to
reinvest our earnings, if any.

Securities Authorized for Issuance under Equity Compensation Plans

The information required to be disclosed by Item 201(d) of Regulation S-K, “Securities Authorized for Issuance Under Equity Compensation Plans,” is
incorporated herein by reference. Refer to Item 12 of Part III of this annual report on Form 10-K for additional information.

Recent Sales of Unregistered Securities; Use of Proceeds from Registered Securities

We did not issue any unregistered securities since September 30, 2019.

Purchases of Equity Securities by the Issuer and Affiliated Purchasers

On November 2, 2016, we announced that our Board of Directors authorized the repurchase of up to $1 million of our common stock from time to time on
the open market, in block transactions, or in privately negotiated transactions. On January 9, 2018, the Board of Directors added an additional $2 million to
the  buyback  plan.  The  program  began  on  November  16,  2016  and  ended  on  September  29,  2019.  At  September  29,  2019  when  the  program  ended,
$1,419,701 was available under the repurchase plan. The

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
program was used for purchases of stock from employees and directors; and for open-market purchases through a broker. On November 7, 2019, the Board
of Directors approved the renewal of the share buyback program. The Board approved a limit of $1,420,000 which was rolled over from the prior buyback
program with a three year duration. The new buyback program terminates on the earliest of September 30, 2022, the date all funds have been exhausted, or
the  date  the  Board  of  Directors,  at  its  sole  discretion,  terminates  or  suspends  the  program.  The  Board  of  Directors  ratified  share  purchases  between
September  29,  2019  and  November  7,  2019  and  such  share  repurchases  count  against  the  newly  approved  dollar  limit.  $1,400,678  were  available  at
December 31, 2019 under this program. The following table shows our recent stock purchases under the buyback plan as of December 31, 2019:

(a)
Total number of
shares (or units)
purchased

(b)
Average price paid
per share (or unit)

(c)
Total number of shares
(or units) purchased as
part of publicly
announced plans or
programs

(d)
Maximum number (or
approximate dollar
value) of shares (or
units) that may yet be
purchased under the
plans or programs

1,186   $

8,355   $

9,541    

1.85  

2.05  

761,748   $

770,103   $

  $

1,417,806

1,400,678

1,400,678

Period

October 1, 2019 to October 31, 2019

November 1, 2019 to November 30, 2019

Total

On January 8 and 9, 2018, the Company repurchased 397,845 shares for $956,128 in a private transaction at the closing price on January 9, 2018 from
employees to cover the respective employee's share of taxes for shares that vested on that day, as approved by our Audit Committee and Board of Directors
on the same day, with the respective directors recussing themselves. The share buyback included share purchases from Chairman of the Board, Michael
Long ($380,342), President and Chief Executive Officer, Louis Hoch ($380,342), and Chief Financial Officer, Tom Jewell ($32,650), as approved by the
Audit Committee of the Board of Directors and the Board of Directors as of January 9, 2018.

On January 6, 2019, we repurchased 11,860 shares for $21,822 in a private transaction at the closing price on January 6, 2019 of $1.84 per share from Tom
Jewell, our Chief Financial Officer, to cover his share of taxes.

On January 6, 2020, we repurchased 11,860 shares for $20,636 in a private transaction at the closing price on January 6, 2020 of $1.74 per share from Tom
Jewell, our Chief Financial Officer, to cover his share of taxes.

ITEM 6. SELECTED FINANCIAL DATA.

As a smaller reporting company, as defined by Rule 12b-2 of the Exchange Act and in Item 10(f)(1) of Regulation S-K, we are electing scaled disclosure
reporting obligations and therefore are not required to provide the information requested by this Item.

ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS.

The following discussion and analysis of our financial condition and results of operations should be read in conjunction with our consolidated financial
statements and notes thereto, and other financial information included elsewhere in this annual report on Form 10-K. This report contains forward-looking
statements.  When  used  in  this  report,  the  words  “anticipates,”  “suggests,”  “estimates,”  “plans,”  “projects,”  “continue,”  “ongoing,”  “potential,”
“expect,”  “predict,”  “believe,”  “intend,”  “may,”  “will,”  “should,”  “could,”  “would,”  “proposal,”  and  similar  expressions  are  intended  to  identify
forward-looking statements. Actual results in future periods may differ materially from those expressed or implied in such forward-looking statements as a
result of a number of factors, including, but not limited to, the risks discussed under the heading "Risk Factors" in this annual report on and elsewhere in
this annual report on Form 10-K.

Overview

Usio,  Inc.  was  founded  under  the  name  Billserv  Com,  Inc.  in  July  1998  and  incorporated  in  the  State  of  Nevada.  On  June  26,2019,  we  changed  our
corporate name from Payment Data Systems, Inc. to Usio, Inc. Our principle offices are located at 3611 Paesanos

 
 
 
 
 
 
 
 
 
 
 
 
 
Parkway, Suite 300, San Antonio, TX 78231. Our telephone number is (210) 249-4100. Our website is located at www.usio.com. Information contained on
our website does not constitute part of this prospectus.

We provide integrated payment processing services to merchants and businesses, including all types of Automated Clearing House, or ACH, processing,
credit, prepaid card and debit card-based processing services.

We  offer  customizable  prepaid  cards  companies  use  for  expense  management,  incentives,  refunds,  claims  and  disbursements,  unique  forms  of
compensation like per diems, and more. We also offer prepaid cards to consumers for use as a tool to stay on budget, manage allowances and share money
with  family  and  friends.  UsioCard  platform  supports  Apple  Pay®,  Samsung  Pay™  and  Google  Pay™.  Our  PIN-less  debit  product  allows  merchants  to
debit and credit accounts in real-time. In our 20-year history, we have created a loyal customer base that relies on us for our convenient, secure, innovative
and  adaptive  services  and  technology,  and  we  have  built  long-standing  and  valuable  relationships  with  premier  banking  institutions  such  as  Fifth-Third
Bank, Sunrise Bank, and Wells Fargo Bank.

Through  our  new  PayFac-in-a-Box  technology  we  offer  a  comprehensive  money  disbursement  platform  that  allows  businesses  to  pay  their  contractors,
employees, or other recipients by choosing between a prepaid debit Mastercard, real-time deposit to a checking account, traditional ACH, direct deposit or
paper check.

We  reported  a  net  loss  of  $5.1  million  and  $3.8  million  for  the  years  ended  December  31,  2019  and  December  31,  2018,  respectively.  We  have  an
accumulated deficit of $62.2 million at December 31, 2019.

In 2019, we processed a company record total dollar amount of more than $3.54 billion for all payment types, which increased by 5% compared to our
prior year volume of $3.4 billion total dollars processed. ACH or electronic check transaction processing volumes for 2019 increased by 8% compared to
2018. Returned check transactions decreased by 2% in 2019 compared to 2018. Credit card dollars processed in 2019 increased by 12% compared to 2018
and credit card transactions processed for 2019 increased by 10% compared to 2018. Both the credit card dollars and transactions processed represent all-
time records for the Company. Prepaid card load volume increased by 74% and transaction volume increased by 91%.

To regain and sustain profitability, we must, among other things, continue to grow our top line revenues, grow and maintain our customer base, enhance
and  continue  to  refine  existing  and  new  successful  marketing  strategies,  continue  to  maintain  and  upgrade  our  technology  and  transaction  processing
systems,  provide  superior  customer  service,  respond  to  competitive  developments,  attract,  retain  and  motivate  qualified  personnel,  and  respond  to
unforeseen industry developments and other factors.

We believe that our success will depend in large part on our ability to (a) aggressively drive top line growth, (b) add talented sales people, (c) add quality
customers, (d) meet evolving customer requirements, (e) adapt to technological changes in an ever changing market, (f) be opportunistic in identifying and
acquiring portfolios that expand or complement our existing customer base and (g) effectively manage our operating expenses as we aggressively scale the
business. Our near-term objectives will be focused on aggressively driving top line growth and identifying and acquiring portfolios that complement and
support our growth strategy. We will continuously assess the ability of our employees and other resources to achieve our targeted growth and continuously
enhance our technology platform to drive our competitive advantage.

Critical Accounting Policies

General

Our management’s discussion and analysis of financial condition and results of operations is based upon our consolidated financial statements, which have
been  prepared  in  accordance  with  U.S.  generally  accepted  accounting  principles.  The  preparation  of  these  financial  statements  requires  us  to  make
estimates  and  judgments  that  affect  the  reported  amounts  of  assets,  liabilities,  revenue  and  expenses,  and  related  disclosure  of  contingent  assets  and
liabilities.  On  an  ongoing  basis,  we  evaluate  our  estimates,  including  those  related  to  the  reported  amounts  of  revenues  and  expenses,  bad  debt,
investments, intangible assets, income taxes, contingencies and litigation. We base our estimates on historical experience and on various other assumptions
that are believed to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and
liabilities that are not readily apparent from other sources. Actual results could differ from these estimates under different assumptions or conditions. We
consider the following accounting policies to be critical because the nature of the estimates or assumptions is material due to the levels of subjectivity and
judgment  necessary  to  account  for  highly  uncertain  matters  or  the  susceptibility  of  such  matters  to  change  or  because  the  impact  of  the  estimates  and
assumptions on financial condition or operating performance is material.

 
 
 
 
 
For  a  summary  of  critical  accounting  policies,  please  refer  to  the  Notes  to  Consolidated  Financial  Statements,  Note  1.  Description  of  Business  and
Summary of Significant Accounting Policies.

Results of Operations

Revenues

Our revenues are principally derived from providing integrated electronic payment services to merchants and businesses, including credit and debit card-
based processing services and transaction processing via the Automated Clearing House, or ACH, network and the program management and processing of
prepaid debit cards. Total revenues for 2019 increased by 12.7% to $28.2 million from $25.0 million in 2018. The key drivers of the revenue growth were
gains in our profitable ACH business plus revenue gains in our payment facilitation and prepaid growth initiatives.

Operating Expenses

Cost of services includes the cost of personnel dedicated to the creation and maintenance of connections to third-party payment processors and the fees paid
to such third-party providers for electronic payment processing services. Through our contractual relationships with our payment processors and sponsoring
banks, we process ACH and debit, credit or prepaid card transactions on behalf of our customers and their consumers. We pay volume-based fees for debit,
credit, ACH and prepaid transactions initiated through these processors or sponsoring banks, and pay fees for other transactions such as returns, notices of
change  to  bank  accounts  and  file  transmission.  Cost  of  services  expense  was  $22.3 million  and  $19.5 million  for  2019  and  2018,  respectively.  Cost  of
services expenses increased by $2.8 million, or 14.4%, in 2019 as compared to 2018 primarily due to increased credit card and prepaid processing volumes.

Gross Profit

Gross profit is the net profit after deducting the cost of services. Gross profits were $5.9 million and $5.6 million for 2019 and 2018, respectively. Gross
profit increased by $0.4 million, or 6.8%, in 2019 as compared to 2018. The key drivers of the profit growth were gains in our profitable ACH business
plus profit growth in credit card portfolios.

Stock-based Compensation

 Stock-based compensation expense was consistent year to year at $1.3 million in 2019 and 2018. Our stock-based compensation expenses for 2019 and
2018 represented the amortization of deferred compensation expenses related to incentive stock grants to employees, officers and directors.

Other Selling, General and Administrative Expenses

Other selling, general and administrative expenses increased to $7.7 million in 2019 from $6.2 million  in  2018.  The  increase  of  $1.5 million,  or  23.8%
represented incremental investments in people and related expenses associated with our payment facilitation and prepaid growth initiatives.

Depreciation and Amortization

Depreciation and amortization expense increased to $2.0 million in 2019 as compared to $1.9 million in 2018. The increase of $0.1 million, or 7.8%, was
primarily due to the depreciation of incremental asset purchases and amortization of internal use software projects capitalized.

Other Income

Interest income increased to $81,790 in 2019 from $76,551 in 2018 due to better management of interest-bearing cash balances. Other income (expense)
was  expense  of  $32,653  for  2019,  as  compared  to  expense  of  $77  for  2018. The  driver  of  the  incremental  expense  was  the  disposal  of  Payment  Data
Systems fixed assets retired from service as a result of the Company's name change to Usio, Inc.

Income Taxes

Income tax expense was $101,888 in 2019 and $77,780  in  2018.  The  income  tax  expense  represents  amounts  incurred  under  the  Texas  margin  tax  and
Tennessee franchise tax.

 
 
 
 
 
 
 
 
Net Income (Loss)

We reported a net loss of $5.1 million and $3.8 million  for  the  years  ended  December  31,  2019  and  December  31,  2018,  respectively.  The  decrease  in
profitability is primarily related to our incremental investments in our payment facilitation and prepaid growth initiatives.

Liquidity and Capital Resources

At December 31, 2019, we had $2.1 million of cash and cash equivalents, as compared to $2.2 million of cash and cash equivalents at December 31, 2018.

We  reported  a  net  loss  of  $5.1 million  and  a  net  loss  of  $3.8 million  for  the  years  ended  December  31,  2019  and  2018,  respectively.  Additionally,  we
reported working capital of $1.3 million and $2.4 million at December 31, 2019 and 2018, respectively.

On February 14, 2019, we entered into a placement agency agreement with Maxim Group LLC with respect to the issuance and sale of an aggregate of
769,230 shares of common stock at an offering price of $2.60 per share in a public offering. We agreed to pay Maxim a cash fee of equal to 6% of the
aggregate gross proceeds raised in the offering and legal fees and expenses of up to $40,000. The net proceeds to us from the public offering were $1.8
million, after deducting the offering expenses and fees payable by us. The proceeds were used for general corporate purposes and working capital.

Cash Flows

Net  cash  used  by  operating  activities  totaled  $3.7 million  for  2019  as  compared  to  net  cash  used  by  operating  activities  of  $2.8 million  in  2018.  After
adjusting for the impact of operating lease right-of-use assets, operating lease liabilities, prepaid card load obligations and merchant reserves included in
the  statement  of  cash  flows,  net  cash  used  by  operating  activities  was  $1.3 million  and  $0.8 million  for  the  year  ended  December  31,  2019  and  2018,
respectively. The  increase  in  net  cash  used  by  operating  activities  in  2019  was  primarily  attributable  to  higher  operating  expenses  associated  with  our
payment facilitation and prepaid growth initiatives and the resulting incremental net loss for 2019.

Net cash used by investing activities was $0.6 million for 2019 and $0.7 million in 2018. The capital expenditures were relatively consistent during 2019
and 2018 and primarily represented capitalization of internal-use software projects.

Net cash provided from financing activities for 2019 was $1.7 million compared to cash used by financing activities of $1.0 million for 2018. The 2019
cash provided by financing activities was the result of a public offering which raised $1.8 million in net proceeds. On February 14, 2019, the Company
entered into a placement agency agreement with Maxim Group LLC with respect to the issuance and sale of an aggregate of 769,230 shares of common
stock  at  an  offering  price  of  $2.60  per  share  in  a  public  offering.  The  Company  agreed  to  pay  Maxim  Group,  LLC  a  cash  fee  of  equal  to  6%  of  the
aggregate gross proceeds raised in the offering and legal fees and expenses of up to $40,000. The net proceeds to the Company from the public offering
were  $1.8  million,  after  deducting  the  offering  expenses  and  fees  payable  by  the  Company.  The  funds  were  used  for  general  corporate  purposes  and
working capital. In 2018, the net cash used by financing activities primarily represented purchases of certain shares of common stock owned by officers,
employees and directors to offset taxes owed primarily related to the vesting of a 10-year stock grant issued in 2008 that vested on January 9, 2018. We do
not have another large stock grant vesting until October 2022. Until that time, we anticipate that purchases of stock as a part of our buyback program will
be limited to the vesting of restricted stock units and will be of a smaller magnitude.

Material Trends and Uncertainties

In March 2020, the outbreak of COVID-19 caused by a novel strain of the coronavirus has recently been recognized as a pandemic by the World Health
Organization, and the outbreak has become increasingly widespread in the United States, including in the markets in which the Company operates. The
COVID-19 outbreak has had a notable impact on general economic conditions, including but not limited to the temporary closures of many businesses,
“shelter in place” and other governmental regulations, reduced consumer spending due to both job losses and other effects attributable to the COVID-19,
and there are many unknowns.

As a result of the spread of COVID-19, economic uncertainties have arisen which could impact our operations. Any potential financial impact is unknown
at this time. While we have not seen a large impact to our operations and results in the first quarter of 2020, it is too early to predict how our business may
be affected in the future.

The COVID-19 pandemic has caused various business disruptions through mandated and voluntary closings. While the disruption is currently expected to
be  temporary,  there  is  considerable  uncertainty  around  the  duration  of  these  closings.  We  are  implementing  actions  as  prescribed  by  government  health
officials. All of our offices are closed and our employees work remotely. We believe

 
 
we can continue to operate remotely as needed and continue to assist our customers. We continue to monitor the impact of the COVID-19 outbreak closely.

Because our revenues are affected by processing volumes, we could experience slowing revenues as a result of widespread business closures as mandated
by public orders. We have limited exposure to retail, or face-to-face processing, and our ACH and other non-face-to-face processing can continue to operate
remotely. We may see an increase in remote payment processing and our credit card business.

Warrants

On August 21, 2018, we issued University Fancards, LLC warrants to purchase 150,000 shares of our common stock. 30,000 warrants vested immediately
upon the date on which the first financial transaction was processed on a card account issued under the prepaid agreement, which occurred on October 5,
2018. 120,000 warrants vest annually over 4 years in 30,000 warrant increments beginning on July 31, 2019 and becoming fully vested on July 31, 2022.
The exercise price for the 30,000 warrants that vested immediately on October 5, 2018 was $1.80 per share. The exercise price for the remaining 120,000
warrants will be the lesser of $2.00 per share or 120% of the market price of our common stock on the vesting date of the warrant.

Loan and Security Agreement with C2Go, Inc.

Under a loan and security agreement dated February 2, 2016, the Company loaned the principal amount of $200,000 to C2Go, Inc. with an interest rate of
10% per annum for a term of 18 months. The loan was secured by a first lien on all assets of C2Go. C2Go defaulted under the note by failing to repay the
loan plus interest on August 2, 2017. On December 7, 2017, the Company entered into a note purchase and settlement agreement with C2Go and Mercury
Investment Partners LLC. Pursuant to the note purchase and settlement agreement, Mercury Investment Partners agreed to purchase the note and the rights
secured by the security agreement with all rights and obligations and to pay to a sum of $200,000 in three installments. The first installment of $50,000 was
paid on December 7, 2017. The second installment of $50,000 was due on April 30, 2018, and the remaining amount of $100,000 was due on October 31,
2018. In return, the Company agreed to waive all interest due and payable under the terms of the C2Go loan. Mercury Investment Partners has not paid the
amount due April 30, 2018 or the amount due on October 31, 2018. The Company issued a letter of default. The Company agreed to extend the due date of
the $50,000 payment due April 30, 2018 to May 16, 2018. $5,000 of the $50,000 due was received on July 5, 2018. On or about August 14, 2018, a notice
of default was sent to Mercury Investment Partners. Mercury Investment Partners did not respond to the letter or make payment in full to the Company. On
September 4, 2018, the Company filed suit against Mercury Investment Partners in Bexar County District Court. The default judgment against Mercury
Investment Partners was granted on December 21, 2018. The Company retained the services of legal counsel to represent the Company in collecting on the
judgment. Counsel has domesticated the Texas judgment and the Company was issued a lien on a property owned by Mercury that is valued over $1.0
million by the court. The Company is unsure if any equity exists which would allow the Company to potentially recover the funds owed. On or about June
7,  2019,  Mercury  Investment  Partners  was  served  a  subpoena  to  produce  certain  documents  on  July  3,  2019  in  Colorado.  A  representative  of  Mercury
Investment Partners did not appear in court on the assigned date and time. Subsequently, Mercury placed the property up for sale though Mercury is aware
the Company has a valid lien in place on the property.

There are no assurances that the Company will be able to recover the remaining $145,000 principal and there are no assurances there will be any assets for
the Company to recover from its lien on all the assets of C2Go if payment in full of the obligation is not made. The loss reserve on the note receivable as of
December 31, 2019 and 2018, respectively was $145,000 and $36,250 reflecting a "more likely than not" recognition threshold.

Off-Balance Sheet Arrangements

We have no off-balance sheet arrangements that have or are reasonably likely to have a current or future material effect on our financial condition, changes
in financial condition, revenues or expenses, results of operations, liquidity, capital expenditures or capital resources.

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK.

As a smaller reporting company as defined by Rule 12b-2 of the Exchange Act and in Item 10(f)(1) of Regulation S-K, we are electing scaled disclosure
reporting obligations and therefore are not required to provide the information requested by this Item.

 
 
 
ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA.

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

Report of Independent Registered Public Accounting Firm

Consolidated Balance Sheets as of December 31, 2019 and 2018

Consolidated Statements of Operations for the years ended December 31, 2019 and 2018

Consolidated Statement of Changes in Stockholders’ Equity for the years ended December 31, 2019 and 2018

Consolidated Statements of Cash Flows for the years ended December 31, 2019 and 2018

Notes to Consolidated Financial Statements

32

33

35

36

37

38

 
 
 
 
 
 
 
 
 
 
 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

The Board of Directors and Stockholders 
Usio, Inc. and Subsidiaries 
San Antonio, Texas

Opinion on the Consolidated Financial Statements

We have audited the accompanying consolidated balance sheets of Usio, Inc. and Subsidiaries (collectively referred to as the “Company”) as of December
31, 2019 and 2018, and the related consolidated statements of operations, changes in stockholders’ equity and cash flows, for each of the two years in the
period ended December 31, 2019, and the related notes (collectively referred to as the "consolidated financial statements"). In our opinion, the consolidated
financial statements present fairly, in all material respects, the financial position of the Company as of December 31, 2019 and 2018 and the results of its
operations and its cash flows for each of the years in the two-year period ended December 31, 2019 in conformity with accounting principles generally
accepted in the United States of America.

Basis of Opinion

These consolidated financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on the Company's
consolidated financial statements based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board
(United States) ("PCAOB") and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the
applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable
assurance about whether the financial statements are free of material misstatement, whether due to error or fraud. The Company is not required to have, nor
were we engaged to perform, an audit of its internal control over financial reporting. As a part of our audits, we are required to obtain an understanding of
internal  control  over  financial  reporting,  but  not  for  the  purpose  of  expressing  an  opinion  on  the  effectiveness  of  the  Company's  internal  control  over
financial reporting. Accordingly, we express no such opinion.

Our audits included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or
fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and
disclosures in the consolidated financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by
management, as well as evaluating the overall presentation of the consolidated financial statements. We believe that our audits provide a reasonable basis
for our opinion.

/s/ Akin, Doherty, Klein & Feuge, P.C.

Akin, Doherty, Klein & Feuge, P.C.
San Antonio, Texas
March 30, 2020

We have served as the Company's auditor since 2004.

 
 
 
  
 
ASSETS

Cash and cash equivalents

Accounts receivable, net

Settlement processing assets

Prepaid card load assets

Prepaid expenses and other

Note receivable, net

Current assets before merchant reserves

Merchant reserves

Total current assets

USIO, INC.
CONSOLIDATED BALANCE SHEETS

December 31, 2019   December 31, 2018

$

2,137,580   $

1,274,001  

38,906,780  

528,434  

183,575  

—  

43,030,370  

10,016,904  

53,047,274  

2,159,698

1,214,355

44,139,861

535,479

101,722

108,750

48,259,865

12,645,803

60,905,668

Property and equipment, net

1,557,521  

1,932,660

Other assets:

Intangibles, net

Deferred tax asset

Operating lease right-of-use assets

Other assets

Total other assets

Total Assets

LIABILITIES AND STOCKHOLDERS' EQUITY

Current Liabilities:

Accounts payable

Accrued expenses

Operating lease liabilities, current portion

Settlement processing obligations

Prepaid card load obligations

Deferred revenues

Current liabilities before merchant reserve obligations

Merchant reserve obligations

Total current liabilities

Non-current liabilities:

Operating lease liabilities, non-current portion

Deferred rent

Total liabilities

Stockholders' Equity:

$

$

2,676,427  

1,394,000  

2,480,902  

404,055  

6,955,384  

3,676,427

1,394,000

—

306,757

5,377,184

61,560,179   $

68,215,512

419,849   $

1,360,551  

356,184  

308,178

852,717

—

38,906,780  

44,139,861

528,434  

123,529  

41,695,327  

10,016,904  

51,712,231  

535,479

20,000

45,856,235

12,645,803

58,502,038

2,279,613  

—

—

79,748

—

53,991,844

58,581,786

Preferred stock, $0.01 par value, 10,000,000 shares authorized; -0- shares issued and outstanding in
2019 and 2018

—  

—

Common stock, $0.001 par value, 200,000,000 shares authorized; 18,224,577 and 17,129,680 issued
and 17,104,998 and 16,043,630 outstanding in 2019 and 2018 (see Note 10)

Additional paid-in capital

186,656  

77,055,273  

185,561

74,568,627

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
Treasury stock, at cost; 1,119,579 and 1,086,050 shares in 2019 and 2018 (see Note 10)

Deferred compensation

Accumulated deficit

Total stockholders' equity

(1,885,452)  

(5,636,154)  

(1,813,546)

(6,270,675)

(62,151,988)  

(57,036,241)

7,568,335  

9,633,726

Total Liabilities and Stockholders' Equity

  $

61,560,179   $

68,215,512

The accompanying notes are an integral part of these consolidated financial statements.

 
 
 
 
 
 
 
   
 
 
USIO, INC.
CONSOLIDATED STATEMENTS OF OPERATIONS

Revenues

Cost of services

Gross profit

Selling, general and administrative:

Stock-based compensation

Other expenses

Depreciation and Amortization

Total operating expenses

Operating (loss)

Other income:

    Interest income

    Other income (expense)

           Other income and (expense), net

(Loss) before income taxes

Income taxes

Net (Loss)

(Loss) Per Share

Basic (loss) per common share:

Diluted (loss) per common share:

Weighted average common shares outstanding (see Note 11)

Basic

Diluted

  December 31, 2019   December 31, 2018

  $

28,200,535   $

22,251,325  

5,949,210  

25,024,124

19,454,611

5,569,513

1,292,419  

7,697,267  

2,022,520  

11,012,206  

1,251,779

6,216,605

1,875,638

9,344,022

(5,062,996)  

(3,774,509)

81,790  

(32,653)  

49,137  

76,551

(77)

76,474

(5,013,859)  

101,888  

(3,698,035)

77,780

  $

(5,115,747)   $

(3,775,815)

  $

  $

(0.39)   $

(0.39)   $

(0.31)

(0.31)

12,958,067  

12,958,067  

12,128,816

12,128,816

The accompanying notes are an integral part of these consolidated financial statements.

 
 
 
 
 
   
   
   
   
 
 
 
 
 
   
   
 
 
   
   
 
 
 
 
 
 
 
 
   
   
 
 
 
   
   
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
USIO, INC.
CONSOLIDATED STATEMENT OF CHANGES IN STOCKHOLDERS' EQUITY

Common Stock

Shares

  Amount

Additional
Paid - In
Capital

Treasury
Stock

Deferred
Compensation

Accumulated
Deficit

Total
Stockholders'
Equity

Balance at December 31, 2017   16,874,235

$186,299

$74,041,083

$ (831,059)

$ (7,012,544)

$(53,260,426) $13,123,353

Issuance of common stock,
restricted

Issuance of common stock,
employees, restricted

Issuance of common stock
under equity incentive plan

Reversal of deferred
compensation amortization that
did not vest

Warrant compensation cost

Deferred compensation
amortization

Purchase of treasury stock

Net (loss) for the year

5,000

175,000

142,112

5

175

142

7,906

303,575

355,618

(66,667)

(1,060)

(148,540)

—

—

—

—

—

—

—

—

8,985

—

—

—

—

—

—

—

—

—

(982,487)

—

—

(303,750)

—

144,075

—

901,544

—

—

—

—

—

—

—

—

—

7,911

—

355,760

(5,525)

8,985

901,544

(982,487)

(3,775,815)

(3,775,815)

Balance at December 31, 2018   17,129,680   $185,561   $74,568,627   $(1,813,546)  

$ (6,270,675)  

$(57,036,241)   $ 9,633,726

Issuance of common stock,
public offering

Issuance of common stock,
employees, restricted

Issuance of common stock
under equity incentive plan

Reversal of deferred
compensation amortization that
did not vest

Warrant compensation cost

Deferred compensation
amortization

Purchase of treasury stock

Net (loss) for the year

769,230  

769  

1,793,136  

—  

—  

—  

1,793,905

175,000  

175  

272,825  

—  

(273,000)  

—  

—

156,667  

157  

397,999  

—  

—  

—  

398,156

(6,000)  

—  

—  

—  

—  

(6)  

—  

—  

—  

—  

(13,254)  

35,940  

—  

— —

13,260  

— —

—  

—  

—  

—  

894,261  

(71,906)  

—  

—  

—  

—  

—  

—  

—  

—

35,940

894,261

(71,906)

(5,115,747)  

(5,115,747)

Balance at December 31, 2019   18,224,577   $186,656   $77,055,273   $(1,885,452)  

$ (5,636,154)  

$(62,151,988)   $ 7,568,335

The accompanying notes are an integral part of these consolidated financial statements.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
 
 
 
 
   
 
   
   
   
   
 
 
 
 
   
 
 
 
 
 
   
   
   
   
 
 
 
 
   
 
   
   
   
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
   
   
   
 
 
 
 
   
 
USIO, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS

Operating Activities

Net (loss)

Adjustments to reconcile net (loss) to net cash (used) by operating activities:

Depreciation

Amortization

Provision for loss on note receivable

Non-cash stock-based compensation

Amortization of warrant costs

Issuance of stock to consultant

Changes in operating assets and liabilities:

Accounts receivable

Prepaid expenses and other

Operating lease right-of-use assets

Other assets

Accounts payable and accrued expenses

Operating lease liabilities

Prepaid card load obligations

Merchant reserves

Deferred revenue

Deferred rent

  December 31, 2019   December 31, 2018

  $

(5,115,747)   $

(3,775,815)

1,022,520  

1,000,000  

108,750  

1,292,419  

35,940  

—  

(59,646)  

(81,853)  

(2,480,902)  

(97,298)  

619,505  

2,635,797  

(7,045)  

(2,628,899)  

103,529  

(79,748)  

875,638

1,000,000

36,250

1,251,779

8,985

7,911

(244,681)

75,223

—

(149,192)

42,574

—

346,802

(2,331,665)

20,000

79,748

Net cash (used) by operating activities

(3,732,678)  

(2,756,443)

Investing Activities

Purchases of property and equipment

Repayment of note receivable

Net cash (used) by investing activities

Financing Activities

Proceeds from public offering, net of expenses

Purchases of treasury stock

Net cash (used) provided by financing activities

(647,383)  

—  

(647,383)  

1,793,905  

(71,906)  

1,721,999  

(703,112)

5,000

(698,112)

—

(982,487)

(982,487)

Change in cash, cash equivalents and merchant reserves

Cash, cash equivalents, prepaid card loads and merchant reserves, beginning of year

(2,658,062)  

15,340,980  

(4,437,042)

19,778,022

Cash, Cash Equivalents, Prepaid Card Load Assets and Merchant Reserves, End of Year

  $

12,682,918   $

15,340,980

Supplemental disclosures of cash flow information

Cash paid during the period for:

  Interest

  Income taxes

Non-cash transactions:

  $

—   $

82,206  

—

49,000

  Issuance of deferred stock compensation

273,000  

303,750

The accompanying notes are an integral part of these consolidated financial statements.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
   
   
 
 
 
   
   
 
   
   
 
 
 
 
   
   
 
   
   
 
Note 1. Description of Business and Summary of Significant Accounting Policies

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
DECEMBER 31, 2019 AND 2018

Organization: Usio,  Inc.,  along  with  its  subsidiaries,  FiCentive,  Inc.,  a  Nevada  corporation,  and  Zbill,  Inc.,  a  Nevada  corporation,  provides  integrated
electronic payment services, including credit and debit card-based processing services and transaction processing via the Automated Clearing House, or
ACH  network  to  billers  and  retailers.  Also,  the  company  has  an  additional  wholly-owned  subsidiary,  PDS  Acquisition  Corp,  which  its  purpose  is  to
integrate  future  acquisitions  under  the  Usio,  Inc.  family  of  companies.  In  addition,  the  Company  operates  various  product  websites,  such  as
www.akimbocard.com, www.payfacinabox.com , and www.singularpayments.com.

Principles of Consolidation and Basis of Presentation: The accompanying consolidated financial statements include the accounts of the Company and its
wholly-owned subsidiaries. All significant inter-company accounts and transactions have been eliminated in consolidation.

Use of Estimates: The preparation of financial statements in conformity with U.S. generally accepted accounting principles requires management to make
estimates  and  assumptions  that  affect  the  reported  amounts  of  assets  and  liabilities  and  disclosure  of  contingent  assets  and  liabilities  at  the  date  of  the
financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates.

Revenue  Recognition:  Revenue  consists  primarily  of  fees  generated  through  the  electronic  processing  of  payment  transactions  and  related  services.
Revenue is recognized during the period in which the transactions are processed or when the related services are performed. The Company complies with
ASC 606-10 and reports revenues at gross as a principal versus net as an agent. Although some of the Company's processing agreements vary with respect
to specific credit risks, the Company has determined for each agreement it is acting in the principal role. Merchants may be charged for these processing
services  at  a  bundled  rate  based  on  a  percentage  of  the  dollar  amount  of  each  transaction  and,  in  some  instances,  additional  fees  are  charged  for  each
transaction.  Certain  merchant  customers  are  charged  a  flat  fee  per  transaction,  while  others  may  also  be  charged  miscellaneous  fees,  including  fees  for
chargebacks or returns, monthly minimums, and other miscellaneous services. Revenues derived from electronic processing of credit, debit, and prepaid
card transactions that are authorized and captured through third-party networks are reported gross of amounts paid to sponsor banks as well as interchange
and  assessments  paid  to  credit  card  associations.  Certain  card  distributors  remit  payment  of  fees  earned  45  days  after  the  end  of  the  processing  period.
Prepaid card distributors have payment terms of 30 days following the end of the month. Sales taxes billed are reported directly as a liability to the taxing
authority and are not included in revenue.

Deferred Revenues: The Company records deferred revenues when it receives payments or issues invoices in advance of transferring control of promised
goods or services to a customer. The advance consideration received from a customer is deferred until the Company provides the customer that product or
service. At December 31, 2019 and 2018, the deferred revenues totaled $123,529 and $20,000.

The deferred revenue balances are as follows:

Deferred revenues, beginning of period

Deferred revenues, end of period

Revenue recognized in the period from amounts included in deferred revenues at the beginning
of the period

2019

2018

$

$

20,000   $

123,529  

20,000   $

—

20,000

—

Cash  and  Cash  Equivalents:  Cash  and  cash  equivalents  includes  cash  and  other  money  market  instruments.  The  Company  considers  all  highly  liquid
investments with an original maturity of 90 days or less to be cash equivalents.

Settlement  Processing  Assets  and  Obligations:  Settlement  processing  assets  and  obligations  represent  intermediary  balances  arising  in  our  settlement
process for merchants.

Prepaid Card Load Assets: The Company maintains pre-funding accounts for our customers to facilitate prepaid card loads as initiated by our customer.
These prepaid card load assets are carried on the Company's balance sheet with a corresponding liability.

 
 
 
 
 
 
 
 
   
 
 
Merchant Reserves:  The  Company  has  merchant  reserve  requirements  associated  with  Automated  Clearing  House,  or  ACH  transactions.  The merchant
reserve assets are carried on the Company's balance sheet with a corresponding liability. Merchant Reserves are set for each merchant. Funds are collected
from  each  merchant  and  held  as  collateral  to  minimize  contingent  liabilities  associated  with  any  losses  that  may  occur  under  the  merchant  agreement.
While  this  cash  is  not  restricted  in  its  use,  the  Company  believes  that  designating  this  cash  to  collateralize  Merchant  Reserves  strengthens  its  fiduciary
standing with the Company's member sponsors and is in accordance with the guidelines set by the card networks.

The  reconciliation  of  cash  and  cash  equivalents  to  cash,  cash  equivalents,  prepaid  card  load  assets  and  merchant  reserves  is  as  follows  for  each  period
presented:

Beginning cash, cash equivalents, prepaid card load assets and
merchant reserves:

    Cash and cash equivalents

    Prepaid card load assets

    Merchant reserves

     Total

Ending cash, cash equivalents, prepaid card load assets and
merchant reserves:

    Cash and cash equivalents

    Prepaid card load assets

    Merchant reserves

     Total

December 31, 2019

December 31, 2018

$

$

$

$

2,159,698  

$

535,479  

12,645,803  

15,340,980  

$

2,137,580  

$

528,434  

10,016,904  

12,682,918  

$

4,611,877

188,677

14,977,468

19,778,022

2,159,698

535,479

12,645,803

15,340,980

Accounts Receivable/Allowance for Estimated Losses: Accounts receivable are reported as outstanding principal net of an allowance for doubtful accounts
of $123,165 and $55,212 at December 31, 2019 and 2018, respectively.

The Company maintains an allowance for doubtful accounts for estimated losses resulting from the inability or failure of its customers to make required
payments.  The  Company  determines  the  allowance  based  on  an  account-by-account  review,  taking  into  consideration  such  factors  as  the  age  of  the
outstanding balance, historical pattern of collections and financial condition of the customer. Past losses incurred by the Company due to bad debts have
been  within  its  expectations.  If  the  financial  condition  of  our  customers  deteriorate,  resulting  in  an  impairment  of  their  ability  to  make  contractual
payments, additional allowances might be required. Estimates for bad debt losses are variable based on the volume of transactions processed and could
increase or decrease accordingly. The Company normally does not charge interest on accounts receivable.

Property  and  Equipment:  Property  and  equipment  are  stated  at  cost.  Depreciation  and  amortization  are  computed  on  a  straight-line  method  over  the
estimated useful lives of the related assets, ranging from three to ten years. Leasehold improvements are amortized over the lesser of the estimated useful
lives or remaining lease period. Expenditures for maintenance and repairs are charged to expense as incurred.

Accounting for Internal Use Software: The Company capitalizes the costs associated with software developed and / or software obtained for internal use.
The software is capitalized when both the preliminary project stage is complete, and the software being developed is placed-in service. Capitalized costs
include only (i) external direct costs of materials and services consumed in developing or obtaining internal-use software, (ii) payroll and other related costs
for employees who are directly associated with and who devote time to the internal-use software project, and (iii) interest costs incurred, when material,
while  developing  internal-use  software.  The  Company  ceases  capitalization  of  such  costs  no  later  than  the  point  at  which  the  project  is  substantially
complete  and  ready  for  its  intended  purpose.  For  the  years  ended  December  31,  2019  and  December  31,  2018,  the  Company  capitalized  $518,785 and
$279,290, respectively.

Concentration of Credit Risk: Financial instruments that potentially expose the Company to credit risk consist of cash and cash equivalents, and accounts
receivable. The Company is exposed to credit risk on its cash and cash equivalents in the event of default by the financial institutions to the extent account
balances exceed the amount insured by the FDIC, which is $250,000. Accounts

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
receivables  potentially  subject  the  Company  to  concentrations  of  credit  risk.  The  Company’s  customer  base  operates  in  a  variety  of  industries  and  is
geographically  dispersed.  The  Company  closely  monitors  extensions  of  credit.  Estimated  credit  losses  have  been  recorded  in  the  consolidated  financial
statements. Recent credit losses have been within management's expectations. No customer accounted for more than 10% of revenues in 2019 or 2018.

Fair Value of Financial Instruments: Cash and cash equivalents, accounts receivable, accounts payable, accrued liabilities and short-term borrowings are
reflected  in  the  accompanying  consolidated  financial  statements  at  cost,  which  approximates  fair  value  because  of  the  short-term  maturity  of  these
instruments.

Impairment of Long-Lived Assets and Intangible Assets: The Company reviews periodically, on at least an annual basis, the carrying value of its long-lived
assets and intangible assets and whenever events or changes in circumstances indicate that the carrying value may not be recoverable. To the extent the fair
value of a long-lived asset, determined based upon the estimated future cash inflows attributable to the asset, less estimated future cash outflows, is less
than the carrying amount, an impairment loss is recognized.

Reserve for Processing Losses: If, due to insolvency or bankruptcy of one of the Company’s merchant customers, or for any other reason, the Company is
not  able  to  collect  amounts  from  its  card  processing,  credit  card,  ACH  or  merchant  prepaid  customers  that  have  been  properly  "charged  back"  by  the
customer or if a prepaid cardholder incurs a negative balance, the Company must bear the credit risk for the full amount of the transaction. The Company
may require cash deposits and other types of collateral from certain merchants to minimize any such risk. In addition, the Company utilizes a number of
systems and procedures to manage merchant risk. ACH, prepaid and credit card merchant processing loss reserves are primarily determined by performing
a historical analysis of our loss experience and considering other factors that could affect that experience in the future, such as the types of transactions
processed and nature of the merchant relationship with its consumers and the Company with its prepaid card holders. This reserve amount is subject to the
risk that actual losses may be greater than our estimates. The Company has not incurred any significant processing losses to date. Estimates for processing
losses vary based on the volume of transactions processed and could increase or decrease accordingly. The Company evaluates its risk for such transactions
and  estimates  its  potential  processing  losses  based  primarily  on  historical  experience  and  other  relevant  factors.  At  December  31,  2019  and  2018,
respectively, the Company’s reserve for processing losses was $506,153 and $374,153, respectively.

Advertising Costs: Advertising is expensed as incurred. The Company incurred approximately $114,000 and $64,000 in advertising costs in 2019 and 2018,
respectively.

Income Taxes: Deferred tax assets and liabilities are recorded based on difference between financial reporting and tax basis of assets and liabilities and are
measured  using  the  enacted  tax  rates  and  laws  that  are  expected  to  be  in  effect  when  the  differences  are  expected  to  reverse.  Deferred  tax  assets  are
computed with the presumption that they will be realizable in future periods when taxable income is generated. Predicting the ability to realize these assets
in future periods requires a great deal of judgment by management. U.S. generally accepted accounting principles prescribe a recognition threshold and
measurement attribute for a tax position taken or expected to be taken in a tax return. Income tax benefits that meet the “more likely than not” recognition
threshold should be recognized. Goodwill is amortized over 15 years for tax purposes.

As with all businesses, the Company’s tax returns are subject to periodic examination. The Company’s federal returns for the past four years remain open to
examination. The Company is subject to the Texas margin tax and Tennessee franchise tax. Management is not aware of any tax positions that would have a
significant impact on its financial position.

The  Company  has  approximately  $51.2  million  of  net  operating  loss  carryforwards.  However,  the  Company  cannot  predict  with  reasonable  certainty
whether all of the available net operating loss carryforwards will be realized in future periods. Accordingly, a valuation allowance has been provided to
reduce the net deferred tax assets to $1.4 million. Management does not anticipate a significant change in the assessment and will review the deferred tax
asset balance at December 31, 2020, or earlier as events may warrant.

Stock-Based  Compensation:  The  Company  recognizes  as  compensation  expense  all  share-based  payment  awards  made  to  employees  and  directors,
including  grants  of  stock  options  and  warrants,  based  on  estimated  fair  values.  Fair  value  is  generally  determined  based  on  the  closing  price  of  the
Company’s common stock on the date of grant.

401(k) Plan: The Company has a defined contribution plan, or 401(k) Plan, pursuant to Section 401(k) of the Internal Revenue Code. All eligible full and
part-time employees of the Company who meet certain age requirements may participate in the 401(k) Plan. Participants may contribute between 1% and
15% of their pre-tax compensation, but not in excess of the maximum allowable under the Code. The 401(k) Plan allows for discretionary and matching
contributions by the Company. In 2019, the Company

 
 
 
 
 
 
matched 100% of employee contributions up to 3% and 50% of the employee contribution over 3% with a maximum employer contribution of 5%.  The
Company made matching contributions of $126,436 and $88,284 in 2019 and 2018, respectively.

Earnings (Loss) Per Share: Basic and diluted (loss) per common share are calculated by dividing earnings by the weighted average number of common
shares outstanding during the period.

Recently Adopted Accounting Pronouncements: In May 2014, the Financial Accounting Standards Board, or FASB, issued ASU 2014-09, Revenue from
Contracts with Customers (Topic 606) and a subsequent amendment to the standard in March 2016, ASU 2016-08, Revenue from Contracts with Customers,
Principal versus Agent Consideration (Reporting Revenue Gross versus Net). The original standard provides guidance on recognizing revenue, including a
five-step  model  to  determine  when  revenue  recognition  is  appropriate.  The  standard  requires  that  an  entity  recognizes  revenue  to  depict  the  transfer  of
promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods
or services. The amendment to the standard clarified implementation guidance on principal versus agent considerations. Adoption of the new standards was
effective for reporting periods beginning after December 15, 2017, with early adoption not permitted. The Company has adopted the provisions of this new
standard beginning January 1, 2018. The Company functions as the merchant of record and has primary responsibility for providing end-to-end payment
processing services for its clients. The customers of the Company contract with the Company for all credit card processing services: including transaction
authorization, settlement, dispute resolution, security and risk management solutions, reporting and other value-added services. As such, the Company is
the primary obligor in these transactions and is solely responsible for all processing costs, including interchange fees. Further, the Company sets prices as it
deems reasonable for each merchant. The gross fees the Company collects are intended to cover the interchange, assessments and other processing fees and
include the Company's margin on transactions processed. For these reasons, the Company is the principal obligor in the contractual relationship with its
customers  and  therefore,  the  Company  records  its  revenues,  including  interchange  and  assessments  on  a  gross  basis.  The  Company's  existing  revenue
recognition  process  remains  intact,  and  the  Company  will  continue  to  record  revenues  at  the  gross  amount  billed  due  to  the  Company's  primary
responsibility for providing end-to-end payment processing services for its clients.

In November 2016, the FASB issued ASU 2016-18, Statement of Cash Flows (Topic 230) Restricted Cash, which  requires  that  the  reconciliation  of  the
beginning of period and end of period amounts shown in the statement of cash flows include restricted cash and restricted cash equivalents. If restricted
cash  is  presented  separately  from  cash  and  cash  equivalents  on  the  balance  sheet,  companies  are  required  to  reconcile  the  amounts  presented  on  the
statement of cash flows to the amounts on the balance sheet. This guidance was required to be applied retrospectively and was effective for fiscal years
beginning after December 15, 2017, and interim periods within those fiscal years. As required, the Company applied the provisions of ASU 2016-18 as of
January 1, 2018. As a result, the change in restricted cash has been included in the change in cash, cash equivalents, prepaid card load assets and merchant
reserves.

Operating Leases Right-of use Assets and Operating Lease Liabilities: In February 2016, the FASB issued, "Leases (Topic 842)." This update requires that
a  lessee  recognize  in  the  statement  of  financial  position  a  liability  to  make  lease  payments  and  a  right-of-use  asset  representing  its  right  to  use  the
underlying asset for the lease term. For leases with terms of 12 months or less, a lessee is permitted to make an accounting policy election by class of
underlying asset not to recognize lease assets and liabilities. Similar to previous guidance, the update continues to differentiate between finance leases and
operating leases, however this distinction now primarily relates to differences in the manner of expense recognition over time and in the classification of
lease payments in the statement of cash flows. The updated guidance leaves the accounting for leases by lessors largely unchanged from existing GAAP.
The guidance became effective for the Company on January 1, 2019. As a lessee, this standard primarily impacted the Company's accounting for leased
facilities and office equipment, for which the Company recognized right of use assets of $2,688,412 and a corresponding lease liability of $2,775,259 on
the Company's consolidated balance sheet on January 1, 2019.

The Company adopted these provisions on January 1, 2019 using the optional transition method that permits the Company to apply the new disclosure
requirements in 2019 and continue to present comparative period information as required under FASB ASC Topic 840, "Leases." The Company did not
have a cumulative-effect adjustment to the opening balance of retained earnings at the date of adoption. The Company elected the package of practical
expedients permitted under the transition guidance within the new standard, which, among other things, allowed it to exclude leases with an initial term of
12 months or less from the right-of-use assets and liabilities. Adoption of the standards had no impact on the Company's results of operations or liquidity.

If  the  Company  determines  that  an  arrangement  is  or  contains  a  lease,  the  Company  recognizes  a  right-of-use  (ROU)  asset  and  lease  liability  at  the
commencement date of the lease. ROU assets represent the Company's right to use an underlying asset for the lease term and lease liabilities represent the
Company's obligation to make lease payments arising from the lease. Operating lease ROU assets and liabilities are recognized at the commencement date
based on the present value of lease payments over the lease term. As most of the Company's leases do not provide an implicit rate, the Company uses its
incremental borrowing rate based on the information available at commencement date in determining the present value of lease payments. The operating
lease

 
ROU asset also includes any lease payments made and excludes lease incentives. The Company's lease terms may include options to extend or terminate
the lease when it is reasonably certain that it will exercise that option. Lease expenses for lease payments are recognized on a straight-line basis over the
lease term.

In June 2018, the FASB issued ASU 2018-07, Compensation - Stock Compensation which expands the scope of current guidance to include all share-based
payment arrangements related to the acquisition of goods or services from both non-employees and employees. The guidance is effective for the Company
for all fiscal years beginning after December 15, 2018. The Company adopted the new standard on January 1, 2019. The adoption of the new standard did
not result in a change to the previously presented financial statements.

Accounting standards that have been issued or proposed by the FASB, the SEC or other standard setting bodies that do not require adoption until a future
date are not expected to have a material impact on the consolidated financial statements upon adoption.

Reclassification of Prior Year Presentation: Certain prior year amounts have been reclassified for consistency with the current period presentation. These
reclassifications had no effect on the reported results of operations. A reclassification has been made to the Consolidated Balance Sheet for the year ended
December 31, 2018 to identify prepaid card load assets totaling $535,479, previously reported in cash and cash equivalents, and the related prepaid card
load obligations previously reported in accrued expenses. This change in classification does not affect previously reported total assets and liabilities in the
Consolidated Balance Sheet, results of operations in the Consolidated Income Statement, and cash activities in the Consolidated Statement of Cash Flows
for the year ended December 31, 2018.

Note 2. Note Receivable

Under a loan and security agreement dated February 2, 2016, the Company loaned the principal amount of $200,000 to C2Go, Inc. with an interest rate of
10% per annum for a term of 18 months. The loan was secured by a first lien on all assets of C2Go. C2Go defaulted under the note by failing to repay the
loan plus interest on August 2, 2017. On December 7, 2017, the Company entered into a note purchase and settlement agreement with C2Go and Mercury
Investment Partners LLC. Pursuant to the note purchase and settlement agreement, Mercury Investment Partners agreed to purchase the note and the rights
secured by the security agreement with all rights and obligations and to pay to a sum of $200,000 in three installments. The first installment of $50,000 was
paid on December 7, 2017. The second installment of $50,000 was due on April 30, 2018, and the remaining amount of $100,000 was due on October 31,
2018. In return, the Company agreed to waive all interest due and payable under the terms of the C2Go loan. Mercury Investment Partners has not paid the
amount due April 30, 2018 or the amount due on October 31, 2018. The Company issued a letter of default. The Company agreed to extend the due date of
the $50,000 payment due April 30, 2018 to May 16, 2018. $5,000 of the $50,000 due was received on July 5, 2018. On or about August 14, 2018, a notice
of default was sent to Mercury Investment Partners. Mercury Investment Partners did not respond to the letter or make payment in full to the Company. On
September 4, 2018, the Company filed suit against Mercury Investment Partners in Bexar County District Court. The default judgment against Mercury
Investment Partners was granted on December 21, 2018. The Company retained the services of legal counsel to represent the Company in collecting on the
judgment. Counsel has domesticated the Texas judgment and the Company was issued a lien on a property owned by Mercury that is valued over $1.0
million by the court. The Company is unsure if any equity exists which would allow the Company to potentially recover the funds owed. On or about June
7,  2019,  Mercury  Investment  Partners  was  served  a  subpoena  to  produce  certain  documents  on  July  3,  2019  in  Colorado.  A  representative  of  Mercury
Investment Partners did not appear in court on the assigned date and time. Subsequently, Mercury placed the property up for sale though Mercury is aware
the Company has a valid lien in place on the property.

There are no assurances that the Company will be able to recover the remaining $145,000 principal and there are no assurances there will be any assets for
the Company to recover from its lien on all the assets of C2Go if payment in full of the obligation is not made. The loss reserve on the note receivable as of
December 31, 2019 and 2018, respectively was $145,000 and $36,250 reflecting a "more likely than not" recognition threshold.

Note 3. Property and Equipment

Property and equipment consisted of the following at December 31:

 
Software

Equipment

Furniture and fixtures

Leasehold improvements

Total property and equipment

Less: accumulated depreciation

    Net property and equipment

Note 4. Intangibles

Akimbo Financial, Inc. Acquisition (2015)

2019

2018

  $

4,951,648   $

4,340,253

891,838  

444,576  

170,583  

6,458,645  

(4,901,124)  

  $

1,557,521   $

856,127

451,779

171,616

5,819,775

(3,887,115)

1,932,660

On December 22, 2014, the Company acquired substantially all of the assets of Akimbo Financial, Inc. The intangibles acquired in the acquisition consist
of the customer list and contracts at cost of $396,824 (net of accumulated amortization of $396,824) and goodwill of $9,759. The intangible asset was fully
amortized as of December 31, 2017. The fair value of the customer list and contracts was calculated using the net present value of the projected gross profit
to be generated by the customer list over a period of 36 months beginning in January 2015 and was amortized over 3 years at $163,139 annually.

Goodwill was determined based on the purchase price paid over the assets acquired and has an indefinite life, which is tested for impairment annually.

Singular Payments, LLC Acquisition (2017)

On  September  1,  2017,  the  Company  acquired  all  of  the  membership  interest  of  Singular  Payments,  LLC.  The  intangibles  acquired  in  such  acquisition
consist of customer list assets of $5,000,000 at cost (net of accumulated amortization of $2,333,333). The  fair  value  of  the  customer  list  was  calculated
using the net present value of the projected gross profit to be generated by the customer list over 60 months beginning in September 2017 and ending in
August 2022. Amortization expense in 2019 and 2018 was $1,000,000. Annual amortization expense will be $1,000,000 per year through the year 2021
and $666,667 in the year 2022.

Note 5. Valuation Accounts

Valuation and allowance accounts included the following at December 31: 

2019

Allowance for doubtful accounts

Reserve for processing losses

2018

Allowance for doubtful accounts

Reserve for processing losses

Balance
Beginning of
Year

Net Charged
to
Costs and
Expenses

Transfers

  Net Write-Off  

Balance End
of
Year

  $

55,212   $

89,613   $

—   $

(21,660)   $

374,153  

132,000  

—  

—  

  $

61,223   $

—   $

—   $

(6,011)   $

172,832  

24,000  

191,450  

(14,129)  

123,165

506,153

55,212

374,153

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 6. Accrued Expenses

Accrued expenses consisted of the following balances at December 31:

Accrued commissions

Reserve for processing losses

Other accrued expenses

Accrued taxes

Accrued salaries

Total accrued expenses

Note 7. Operating Leases

2019

2018

  $

530,908   $

506,153  

92,385  

99,850  

131,255  

  $

1,360,551   $

243,317

374,153

47,241

80,888

107,118

852,717

The Company leases approximately 6,000 to 10,535 square feet of office space for its San Antonio, TX executive offices and operations. Rental expense
under the operating lease was $199,702 and $121,809 for the years ended December 31, 2019 and 2018, respectively. The lease expires on July 31, 2024.

Previously, the Company leased approximately 7,200 square feet of office space for its San Antonio, TX executive offices and operations. Rental expense
under the operating lease was $88,096 for the year ended December 31, 2018. The lease expired on April 30, 2018.

The Company leases approximately 3,794 square feet of office space for its Nashville, Tennessee sales offices and operations. Rental expense under the
operating lease was $112,108 and $93,424 for the years ended December 31, 2019 and 2018, respectively. The lease expires on April 30, 2023.

Previously, the Company assumed ongoing obligations of the Singular Payments' leased space in Nashville, TN and St. Augustine, FL to house their sales
offices and operations. Rental expense under the operating leases was $15,018 for the year ended December 31, 2018.

The Company also leased select computer equipment for a period of 36 months beginning in May, 2016. The lease expired in April, 2019. Rental expense
under the operating lease was $25,000 and $72,000 for the years ended December 31, 2019 and 2018, respectively. 

The weighted average remaining lease term is 8.04 years. The weighted average discount rate is 4.53%

The  Company  recognized  total  operating  lease  expense  of  approximately  $450,000  and  $350,000  for  the  years  ended  December  31,  2019  and  2018,
respectively. In 2019, the operating lease expense of $450,000 consisted of $325,000 of fixed operating expense and $125,000 of interest expense.

The maturities of lease liabilities are as follows at December 31, 2019:

Year ended December 31,

2020

2021

2022

2023

2024

Thereafter

Total minimum lease payments

Less imputed interest

Total lease liabilities

Note 8. Related Party Transactions

$

$

356,184

343,423

351,334

357,695

356,250

1,469,679

3,234,565

(598,768)

2,635,797

 
 
 
 
 
 
 
 
 
 
 
  
Louis Hoch

During  the  year  ended  December  31,  2019  and  2018,  the  Company  purchased  $13,831  and  $9,476,  respectively,  of  corporate  imprinted  sportswear,
promotional items and caps from Angry Pug Sportswear. Louis Hoch, our President and Chief Executive Officer is a 50% owner of Angry Pug Sportswear.

Miguel Chapa

During the year ended December 31, 2019 and 2018, the Company received $6,665 and $29,555 in revenue from Lush Rooftop. Miguel Chapa, a member
of our Board of Directors, is an owner in Lush Rooftop. Louis Hoch, our President and Chief Executive Officer, is also a minority owner in Lush Rooftop.
The relationship with Lush Rooftop ended in September, 2019 when the business was sold.

During the year ended December 31, 2019 and 2018, respectively, the Company received $24,363 and $31,234 in revenue from BLVD Bar and Lounge.
Miguel Chapa, a member of our Board of Directors, is an owner in BLVD Bar and Lounge. Louis Hoch, our President and Chief Executive Officer, is also
an owner in BLVD Bar and Lounge.

Officers and Directors

On January 8, 2018 and January 9, 2018, the Company repurchased 397,845 shares of common stock for $956,128 in a series of private transaction at the
closing prices on January 8, 2018 and January 9, 2018 from officers, employees and director's to cover the respective employees', officers' and directors'
share of taxes for shares that vested on that day, as approved by the Audit Committee and the Board of Directors on the same day, with the respective
officers and directors recusing themselves. In particular, the Company repurchased the following shares from Named Executive Officers and directors:

• Michael Long (Chairman of the Board): 158,476 shares valued at $2.40 per share or total of $380,342;
•
•

Louis Hoch (President and Chief Executive Officer): 158,476 shares valued at $2.40 per share or total of $380,342; and
Tom Jewell (Chief Financial Officer): 13,060 shares valued at $2.50 per share or total of $32,650.

On January 6, 2019, the Company repurchased 11,860 shares for $21,822 in a private transaction at the closing price on January 6, 2019 from employees to
cover the respective employee's share of taxes for shares that vested on that day for Tom Jewell, Chief Financial Officer.

On January 6, 2020, the Company repurchased 11,860 shares of common stock for $20,636 at the closing price on January 6, 2020 from Tom Jewell, the
Company's Chief Financial Officer to cover taxes.

Note 9. Income Taxes

Deferred  income  taxes  reflect  the  net  tax  effect  of  temporary  differences  between  the  carrying  amounts  of  assets  and  liabilities  for  financial  reporting
purposes and the amounts used for income tax purposes.

Significant components of the Company’s deferred tax asset are as follows at December 31:

Deferred tax assets:

Net operating loss carryforwards

Depreciation and amortization

Non-cash compensation

Other

Valuation Allowance

Deferred tax asset

2019

2018

  $

10,753,000   $

9,504,000

668,000  

(69,000)  

46,000  

(10,004,000)  

  $

1,394,000   $

494,000

270,000

28,000

(8,902,000)

1,394,000

Management  has  reviewed  its  net  deferred  asset  position,  and  due  to  the  history  of  operating  losses  has  determined  that  the  application  of  a  valuation
allowance at December 31, 2019 and 2018 is warranted. If applicable, the Company would recognize interest expense and penalties related to uncertain tax
positions in interest expense. As of December 31, 2019, the Company had not accrued any interest or penalties related to uncertain tax provisions.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Company has net operating loss carryforwards for tax purposes of approximately $51.2 million. Net operating loss carryforwards prior to 2017 are
available to offset taxable income of future periods and begin to expire in 2021. Effective for tax years ending in 2018 or later, net operating losses cannot
be carried back but can be carried forward to future tax years indefinitely, subject to annual limitations for utilization. Approximately $0.1 million of the
total net operating loss is subject to an IRS Section 382 limitation from 1999.

The tax provision for federal and state income tax is as follows for the years ended December 31:

Current provision:

Federal

State

Deferred provision:

Federal expense

Expense for income taxes

2019

2018

  $

—   $

101,888  

101,888  

—

77,780

77,780

—  

—

  $

101,888   $

77,780

The  reconciliation  of  federal  income  tax  computed  at  the  U.S.  federal  statutory  tax  rates  to  total  income  tax  expense  is  as  follows  for  the  years  ended
December 31:

Income tax (benefit) at 21%

Change in valuation allowance

Permanent and other differences

Deferred tax impact of enacted tax rate and law changes

Alternative minimum tax and state taxes

2019

2018

  $

(1,074,000)   $

1,102,000  

(28,000)  

—  

101,888  

(793,000)

(659,000)

1,452,000

—

77,780

Income tax expense

  $

101,888   $

77,780

Note 10. Stock Options, Incentive Plans, Stock Awards, and Employee Benefit Plan

Stock Option Plans: The Company’s 2015 Equity Incentive Plan provides for the grant of incentive stock options as defined in Section 422 of the Internal
Revenue  Code  and  the  grant  of  Stock  Options,  Restricted  Stock,  Restricted  Stock  Units,  Performance  Awards,  or  other  Awards  to  employees,  non-
employee directors, and consultants. The Board of Directors has authorized 5,000,000 shares of common capital stock for issuance under the 2015 Equity
Incentive Plan, including automatic increases provided for in the 2015 Equity Incentive Plan through fiscal year 2025. The number of shares of common
stock  reserved  for  issuance  under  the  2015  Equity  Incentive  Plan  will  automatically  increase,  with  no  further  action  by  the  stockholders,  on  the  first
business day of each fiscal year during the term of the 2015 Equity Incentive Plan, beginning January 1, 2016, in an amount equal to 5% of the issued and
outstanding shares of common stock on the last day of the immediately preceding year, or such lesser amount if so determined by the Board or the Plan
Administrator. During 2019,  the  Company  granted  175,000  restricted  shares  of  stock  to  an  employee  as  new-hire  bonuses.  During 2019,  the  Company
issued 177,467 restricted stock units to employees as a new hire bonus and directors.

Treasury Stock:  The  Company  also  purchased  33,529  shares  of  common  stock  with  a  value  of  $71,906  to  cover  the  employee's  share  of  tax  liabilities
related to the vesting of restricted stock units.

Stock Awards: The Company has granted restricted stock awards to its employees at different periods from 2005 through 2019. The majority of the shares
granted to those employees vest 10 years from the grant date and are forfeited in the event that the recipient’s employment relationship with the Company
is terminated prior to vesting.

 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
During 2019, a portion of the restricted stock awards were granted, but not issued and are not listed as outstanding in the financial statements for 2019.
Stock-based compensation expense related to stock and restricted stock awards was $1,292,419 for 2019 and $1,251,779 for 2018.

A summary of stock awards outstanding and 2019 activities are as follows:

Stock Awards

Outstanding, December 31, 2018

Granted

Vested

Forfeited

Shares

3,865,891   $

175,000  

11,111  

6,000  

Outstanding, December 31, 2019

4,023,780   $

Expected to Vest after December 31, 2019

4,023,780   $

Weighted Average
Exercise Price

Weighted Average
Contractual
Remaining Life

Aggregate Intrinsic
Value

2.27  

1.56  

—  

—  

2.25  

2.25  

6.11   $

6.11   $

—

—

As of December 31, 2019, there were $5,636,154  of  unrecognized  compensation  costs  related  to  the  un-vested  share-based  compensation  arrangements
granted. The cost is expected to be recognized over the weighted average remaining contractual life of 6.11 years.

The  aggregate  intrinsic  value  represents  the  difference  between  the  weighted  average  exercise  price  and  the  closing  price  of  the  Company’s  stock  on
December 31, 2019, or $1.56.

Employee Stock Purchase Plan: The Company established the 1999 Employee Stock Purchase Plan (“ESPP”) under the requirements of Section 423 of the
Internal Revenue Code to allow eligible employees to purchase the Company’s common stock at regular intervals. Participating employees may purchase
common stock through voluntary payroll deductions at the end of each participation period at a purchase price equal to 85% of the lower of the fair market
value  of  the  common  stock  at  the  beginning  or  the  end  of  the  participation  period.  The  Company  issued  -0-  shares  from  the  ESPP  in  2019  and  2018,
respectively. The ESPP is no longer active.

Stock Warrants:  On  August  21,  2018,  the  Company  issued  University  Fancards,  LLC  a  warrant  to  purchase  150,000  shares  of  the  Company's  common
stock. 30,000 warrants vested immediately upon the date on which the first financial transaction was processed on a card account issued under the prepaid
agreement, which occurred on October 5, 2018. 120,000 warrants vest annually over 4 years in 30,000 warrant increments beginning on July 31, 2019 and
becoming fully vested on July 31, 2022. The exercise price for the 30,000 warrants that vested immediately on October 5, 2018 was $1.80 per share. The
exercise price for the remaining 120,000 warrants will be the lesser of $2.00 per share or one hundred and twenty percent (120%) of the market price of the
Company's common stock on the vesting date of the warrant. The warrants were valued using the Black-Scholes option pricing model. Assumptions used
were as follows: (i) the fair value of the underlying stock was $0.94 for the 30,000 warrants and $0.90 for the 120,000 warrants; (ii) the risk-free interest
rate is 2.77%; (iii) the contractual life is 5 years; (iv) the dividend yield of 0%; and (v) the volatility is 64.6%. The fair value of the warrants amounted to
$135,764 and will be amortized over the life of the warrants as a reduction of revenues. The reduction of revenues recorded for the year ended December
31, 2019 and 2018 was $35,940 and $8,985, respectively.

Note 11. Net (Loss) per Share

Basic (loss) per share (EPS) was computed by dividing net income by the weighted average number of shares of common stock outstanding during the
period.  Diluted  EPS  differs  from  basic  EPS  due  to  the  assumed  conversion  of  potentially  dilutive  options  that  were  outstanding  during  the  period.  The
following is a reconciliation of the numerators and the denominators of the basic and diluted per share computations for net (loss).

 
 
 
 
 
     
 
     
 
     
 
     
 
   
   
   
   
 
 
   
   
   
   
 
 
 
 
 
Numerator:

Numerator for basic and diluted earnings per share, net (loss) available to common shareholders

  $

(5,115,747)   $

(3,775,815)

Denominator:

Denominator for basic (loss) per share, weighted average shares outstanding

Effect of dilutive securities-stock options and restricted awards

12,958,067  

12,128,816

—  

—

Denominator for diluted (loss) per share, adjusted weighted average shares and assumed conversion

12,958,067  

12,128,816

Basic (loss) per common share

Diluted (loss) per common share and common share equivalent

  $

  $

(0.39)   $

(0.39)   $

(0.31)

(0.31)

2019

2018

The  awards  and  options  to  purchase  shares  of  common  stock  that  were  outstanding  at  December  31,  2019  and  2018  that  were  not  included  in  the
computation of diluted (loss) per share because the effect would have been anti-dilutive, are as follows:

Anti-dilutive awards and options

Note 12. Concentration of Credit Risk and Significant Customers

Year Ended
December 31,

2019

2018

4,023,780  

3,850,725

The  Company  has  no  significant  off-balance  sheet  or  concentrations  of  credit  risk  such  as  foreign  exchange  contracts,  option  contracts  or  other  foreign
hedging arrangements. The Company currently maintains the majority of its cash and cash equivalent balance with one financial institution. No customers
account for more than 10% of the revenues of the company.

Note 13. Legal Proceedings 

Under a loan and security agreement dated February 2, 2016, the Company loaned the principal amount of $200,000 to C2Go, Inc. with an interest rate of
10% per annum for a term of 18 months. The loan was secured by a first lien on all assets of C2Go. C2Go defaulted under the note by failing to repay the
loan plus interest on August 2, 2017. On December 7, 2017, the Company entered into a note purchase and settlement agreement with C2Go and Mercury
Investment Partners LLC. Pursuant to the note purchase and settlement agreement, Mercury Investment Partners agreed to purchase the note and the rights
secured by the security agreement with all rights and obligations and to pay to a sum of $200,000 in three installments. The first installment of $50,000 was
paid on December 7, 2017. The second installment of $50,000 was due on April 30, 2018, and the remaining amount of $100,000 was due on October 31,
2018. In return, the Company agreed to waive all interest due and payable under the terms of the C2Go loan. Mercury Investment Partners has not paid the
amount due April 30, 2018 or the amount due on October 31, 2018. The Company issued a letter of default. The Company agreed to extend the due date of
the $50,000 payment due April 30, 2018 to May 16, 2018. $5,000 of the $50,000 due was received on July 5, 2018. On or about August 14, 2018, a notice
of default was sent to Mercury Investment Partners. Mercury Investment Partners did not respond to the letter or make payment in full to the Company. On
September 4, 2018, the Company filed suit against Mercury Investment Partners in Bexar County District Court. The default judgment against Mercury
Investment Partners was granted on December 21, 2018. The Company retained the services of legal counsel to represent the Company in collecting on the
judgment. Counsel has domesticated the Texas judgment and the Company was issued a lien on a property owned by Mercury that is valued over $1.0
million by the court. The Company is unsure if any equity exists which would allow the Company to potentially recover the funds owed. On or about June
7,  2019,  Mercury  Investment  Partners  was  served  a  subpoena  to  produce  certain  documents  on  July  3,  2019  in  Colorado.  A  representative  of  Mercury
Investment Partners did not appear in court on the assigned date and time. Subsequently, Mercury placed the property up for sale though Mercury is aware
the Company has a valid lien in place on the property.

There are no assurances that the Company will be able to recover the remaining $145,000 principal and there are no assurances there will be any assets for
the Company to recover from its lien on all the assets of C2Go if payment in full of the obligation is not made. The loss reserve on the note receivable as of
December 31, 2019 and 2018, respectively was $145,000 and $36,250 reflecting a "more likely than not" recognition threshold.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Aside from the lawsuit described above, the Company may be involved in legal matters arising in the ordinary course of business from time to time. While
the Company believes that such matters are currently not material, there can be no assurance that matters arising in the ordinary course of business for
which  the  Company  is  or  could  become  involved  in  litigation  will  not  have  a  material  adverse  effect  on  our  business,  financial  condition  or  results  of
operations.

Note 14. Subsequent Events

On January 6, 2020, the Company repurchased 11,860 shares of common stock for $20,636 at the closing price on January 6, 2020 from Tom Jewell, the
Company's Chief Financial Officer to cover taxes.

In  December  2019,  a  novel  strain  of  coronavirus  (SARS-CoV-2)  emerged  in  China.  While  initially  the  outbreak  was  largely  concentrated  in  China  and
caused significant disruptions to its economy, it has now spread to several other countries and infections have been reported globally. Several countries,
U.S. states, cities and communities have enacted emergency and shelter in place orders which severely limit the movement of people and goods, including
shopping  and  dining.  These  events  and  limitations  can  have  an  adverse  effect  on  the  global  economy,  reducing  consumer  and  corporate  spending  upon
which our revenue depends. Since the future course and duration of the COVID-19 outbreak are unknown, we are currently unable to determine whether
the outbreak will have a further negative effect on our results of operation in 2020.

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE.

None.

ITEM 9A. CONTROLS AND PROCEDURES.

Evaluation of Disclosure Controls and Procedures

Our  management  evaluated,  with  the  participation  of  our  Chief  Executive  Officer  and,  our  Chief  Financial  Officer,  the  effectiveness  of  our  disclosure
controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended, or the Exchange Act as of
the end of the period covered by this Annual Report on Form 10-K. Based on that evaluation, our Chief Executive Officer and our Chief Financial Officer
concluded  that  our  disclosure  controls  and  procedures  as  of  December  31,  2019  are  effective  to  ensure  that  information  we  are  required  to  disclose  in
reports that we file or submit under the Exchange Act (i) is recorded, processed, summarized and reported within the time periods specified in SEC rules
and  forms,  and  (ii)  is  accumulated  and  communicated  to  our  management,  including  our  Chief  Executive  Officer  and  our  Chief  Financial  Officer,  as
appropriate,  to  allow  timely  decisions  regarding  required  reasonable  assurance  that  such  information  is  accumulated  and  communicated  to  our
management. Our disclosure controls and procedures are designed to provide reasonable assurance that such information is accumulated and communicated
to our management. Our disclosure controls and procedures include components of our internal control over financial reporting. Management's assessment
of the effectiveness of our internal control over financial reporting is expressed at the level of reasonable assurance that the control system, no matter how
well designed and operated, can provide only reasonable, but not absolute, assurance that the control system's objectives will be met.

Management’s Annual Report on Internal Control over Financial Reporting

Our management is responsible for establishing and maintaining adequate internal control over financial reporting (as defined in Exchange Act Rules 13a-
15(f)  and  15d-15(f))  for  our  Company.  Internal  control  over  financial  reporting  is  a  process  designed  to  provide  reasonable  assurance  regarding  the
reliability  of  financial  reporting  and  the  preparation  of  financial  statements  for  external  purposes  in  accordance  with  generally  accepted  accounting
principles. Our management conducted an assessment of the effectiveness of our internal controls over financial reporting as of December 31, 2019 based
on criteria established in “Internal Control—Integrated Framework” issued by the Committee of Sponsoring Organizations of the Treadway Commission
(COSO). Based on this assessment, our management concluded that, as of December 31, 2019, our internal control over financial reporting was effective.

Changes in Internal Control over Financial Reporting

There was no change in our internal control over financial reporting that occurred during the quarter ended December 31, 2019 that has materially affected,
or is reasonably likely to materially affect, our internal control over financial reporting.

 
 
 
 
 
 
 
 
 
ITEM 9B. OTHER INFORMATION.

None.

 
 
ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

PART III

The information required by this Item is incorporated by reference to the definitive proxy statement for our 2020 Annual Meeting of Stockholders to be
filed  with  the  Securities  and  Exchange  Commission  within  120  days  after  the  end  of  our  fiscal  year  ended  December  31,  2019,  or  the  2020  Proxy
Statement.

Item 405 of Regulation S-K requires the disclosure of, based upon our review of the forms submitted to us during and with respect to our most recent fiscal
year, any known failure by any director, officer, or beneficial owner of more than ten percent of any class of our securities, or any other person subject to
Section 16 of the Exchange Act, or reporting person, to file timely a report required by Section 16(a) of the Exchange Act. This disclosure is contained in
the section entitled “Section 16(a) Beneficial Ownership Reporting Compliance” in the 2020 Proxy Statement.

Code of Ethics

We have adopted a Code of Ethics that applies to our principal executive officer, principal financial officer, principal accounting officer or controller, and
persons performing similar functions. Our code of ethics was filed as Exhibit 14.1 to our quarterly report on Form 10-Q for the quarter ended June 30, 2015
on August 14, 2015. We will provide a copy of our code of ethics to any person without charge, upon request. Requests should be addressed to: Usio, Inc.,
Attn: Investor Relations Department, 3611 Paesanos Parkway, Suite 300, San Antonio, Texas 78231.

Procedure for Nominating Directors

We have not made any material changes to the procedures by which security holders may recommend nominees to our Board of Directors.

We consider recommendations for director candidates from our directors, officers, employees, stockholders, customers and vendors. Stockholders wishing
to nominate individuals to serve as directors may submit such nominations, along with a nominee's qualifications, to our Board of Directors at Usio, Inc.,
3611 Paesanos Parkway, Suite 300, San Antonio, Texas, 78231, and the Board of Directors will consider such nominee. The Board of Directors selects the
director  candidates  slated  for  election.  We  have  a  designated  Nominations  and  Corporate  Governance  Committee,  which  reviews  and  make
recommendations to the Board of Directors with respect to proposed director candidates.

ITEM 11. EXECUTIVE COMPENSATION

The information required by this Item is incorporated by reference to the 2020 Proxy Statement.

ITEM  12.  SECURITY  OWNERSHIP  OF  CERTAIN  BENEFICIAL  OWNERS  AND  MANAGEMENT  AND  RELATED  STOCKHOLDER
MATTERS

The information required by this Item is incorporated by reference to the 2020 Proxy Statement.

The  information  required  to  be  disclosed  by  Item  201(d)  of  Regulation  S-K,  “Securities  Authorized  for  Issuance  Under  Equity  Compensation  Plans,”
appears under the caption “Equity Compensation Plan Information” in the 2020 Proxy Statement and such information is incorporated by reference into
this report.

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE

The information required by this Item is incorporated by reference to the 2020 Proxy Statement.

ITEM 14. PRINCIPAL ACCOUNTING FEES AND SERVICES

The information required by this Item is incorporated by reference to the 2020 Proxy Statement.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
PART IV

ITEM 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES

(a)(1) Consolidated Financial Statements.

The following documents are filed in Part II, Item 8 of this annual report on Form 10-K:

Report of Independent Registered Public Accounting Firm

Consolidated Balance Sheets as of December 31, 2019 and 2018

Consolidated Statements of Operations for the years ended December 31, 2019 and 2018

Consolidated Statements of Changes in Stockholders’ Equity (Deficit) for the years ended December 31, 2019 and 2018

Consolidated Statements of Cash Flows for the years ended December 31, 2019 and 2018

Notes to Consolidated Financial Statements

(a)(2) Financial Statement Schedules.

All financial statement schedules have been omitted as they are not required, not applicable, or the required information is otherwise included.

 
 
 
 
 
 
 
 
 
 
 
(a)(3) Exhibits 

Exhibit

Number

3.1

3.2

3.3

3.4

3.5

10.1

10.2

10.3

10.4

10.5

10.6

10.7

10.8

10.9

Description

Amended and Restated Articles of Incorporation (included as exhibit 3.1 to the Form 10-KSB filed March 31, 2006, and incorporated
herein by reference).

Amendment to the Amended and Restated Articles of Incorporation (included as exhibit A to the Schedule 14C filed April 18, 2007, and
incorporated herein by reference).

Certificate of Change Filed Pursuant to NRS 78.209 (included as exhibit 3.1 to the Form 8-K filed July 23, 2015, and incorporated herein
by reference).

Articles of Amendment of Restated Articles of Incorporation of Usio, Inc., as amended, effective June 26, 2019 (included as exhibit 3.1
to the Form 8-K filed July 1, 2019, and incorporated herein by reference).

Amended  and  Restated  By-laws  (included  as  exhibit  3.2  to  the  Form  10-KSB  filed  March  31,  2006,  and  incorporated  herein  by
reference).

Employment Agreement between the Company and Michael R. Long, dated February 27, 2007 (included as exhibit 10.1 to the Form 8-K
filed March 2, 2007, and incorporated herein by reference).

Employment Agreement between the Company and Louis A. Hoch, dated February 27, 2007 (included as exhibit 10.2 to the Form 8-K
filed March 2, 2007, and incorporated herein by reference).

First Amendment to Employment Agreement between the Company and Michael R. Long, dated November 12, 2009 (included as exhibit
10.15 to the Form 10-Q filed November 16, 2009, and incorporated herein by reference).

First Amendment to Employment Agreement between the Company and Louis A. Hoch, dated November 12, 2009 (included as exhibit
10.16 to the Form 10-Q filed November 16, 2009, and incorporated herein by reference).

Second Amendment to Employment Agreement between the Company and Michael R. Long, dated April 12, 2010 (included as exhibit
10.16 to the Form 10-K filed April 15, 2010, and incorporated herein by reference).

Second  Amendment  to  Employment  Agreement  between  the  Company  and  Louis  A.  Hoch,  dated  April  12,  2010 (included as exhibit
10.17 to the Form 10-K filed April 15, 2010, and incorporated herein by reference).

Bank Sponsorship Agreement between the Company and University National Bank, dated August 29, 2011 (included as exhibit 10.18 to
the Form 10-K filed April 3, 2012, and incorporated herein by reference).

Third Amendment to Employment Agreement between the Company and Michael R. Long, dated January 14, 2011 (included as exhibit
10.19 to the Form 10-K filed April 3, 2012, and incorporated herein by reference).

Third Amendment to Employment Agreement between the Company and Louis A. Hoch, dated January 14, 2011 (included as exhibit
10.20 to the Form 10-K filed April 3, 2012, and incorporated herein by reference).

10.10

Fourth Amendment to Employment Agreement between the Company and Michael R. Long, dated July 2, 2012 (included as exhibit
10.18 to the Form 10-Q filed August 20, 2012, and incorporated herein by reference).

 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
10.11

10.12

10.13

10.14

10.15

Fourth Amendment to Employment Agreement between the Company and Louis A. Hoch, dated July 2, 2012 (included as exhibit 10.19
to the Form 10-Q filed August 20, 2012, and incorporated herein by reference).

Asset Purchase Agreement between the Company and Akimbo Financial, Inc., dated December 22, 2014 (included as exhibit 10.1 to the
Form 8-K filed December 24, 2014, and incorporated herein by reference).

Bank Sponsorship Agreement between the Company and Metropolitan Commercial Bank, dated December 11, 2014 (included as exhibit
10.26 to the Form 10-K filed March 30, 2015, and incorporated herein by reference).

Independent  Director  Agreement  between  the  Company  and  Miguel  A.  Chapa,  dated  April  24,  2015  (included  as  exhibit  10.29  to  the
Form 10-Q filed August 14, 2015, and incorporated herein by reference).

Loan and Security Agreement between C2Go, Inc., as Debtor, and FiCentive, Inc., as Lender, dated February 2, 2016 (included as exhibit
10.1 to the Form 8-K filed February 8, 2016, and incorporated herein by reference).

10.16†

Prepaid Card Marketing and Processing Agreement between FiCentive, Inc. and C2Go, Inc., dated February 2, 2016 (included as exhibit
10.2 to the Form 8-K filed February 8, 2016, and incorporated herein by reference).

10.17

10.18

10.19

10.20

10.21

10.22

10.23

10.24

10.25

10.26

10.27

Fifth Amendment to Employment Agreement between the Company and Michael R. Long, dated August 3, 2016 (included as exhibit
10.1 to the Form 8-K filed August 9, 2016, and incorporated herein by reference).

Fifth Amendment to Employment Agreement between the Company and Louis A. Hoch, dated August 3, 2016 (included as exhibit 10.2
to the Form 8-K filed August 9, 2016, and incorporated herein by reference).

Sixth Amendment to Employment Agreement between the Company and Michael R. Long, dated September 8, 2016 (included as exhibit
10.1 to the Form 8-K filed September 14, 2016, and incorporated herein by reference).

Sixth Amendment to Employment Agreement between the Company and Louis A. Hoch, dated September 8, 2016 (included as exhibit
10.2 to the Form 8-K filed September 14, 2016, and incorporated herein by reference).

Employment Agreement between the Company and Tom Jewell, dated January 6, 2017 (included as exhibit 10.1 to the Form 8-K filed
January 6, 2017, and incorporated herein by reference).

Line  of  Credit  Promissory  Note  between  the  Company,  as  Lender,  and  Singular  Payments,  LLC,  as  Borrower,  dated  March  7,
2017 (included as exhibit 10.1 to the Form 8-K filed March 13, 2017, and incorporated herein by reference).

Security Agreement between the Company, as Secured Party, and Singular Payments, LLC, as Debtor, dated March 7, 2017 (included as
exhibit 10.2 to the Form 8-K filed March 13, 2017, and incorporated herein by reference).

Membership Interest Pledge Agreement between the Company and Vaden Landers , dated March 7, 2017 (included as exhibit 10.3 to the
Form 8-K filed March 13, 2017, and incorporated herein by reference).

Guaranty Agreement between the Company, as Lender, and Vaden Landers, as Guarantor, dated March 7, 2017 (included as exhibit 10.4
to the Form 8-K filed March 13, 2017, and incorporated herein by reference).

Independent Director Agreement between the Company and Brad Rollins, dated May 5, 2017 (included as exhibit 10.1 to the Form 8-K,
filed May 11, 2017, and incorporated herein by reference).

Amendment No. 1 to Line of Credit Promissory Note between the Company and Singular Payments, LLC, dated June 6, 2017 (included
as exhibit 10.1 to the Form 8-K, filed June 8, 2017, and incorporated herein by reference).

 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
10.28

10.29†

10.30

10.31

10.32

10.33

10.34

10.35

10.36

10.37

10.38

10.39

10.40

14.1

16.1

First  Amended  and  Restated  Line  of  Credit  Promissory  Note  between  the  Company  and  Singular  Payments,  LLC,  dated  August  2,
2017 (included as exhibit 10.1 to the Form 8-K, filed August 7, 2017, and incorporated herein by reference).

Membership  Interest  Purchase  Agreement  among  the  Company,  Singular  Payments,  LLC  and  Vaden  Landers,  dated  September  1,
2017 (included as exhibit 10.1 to the Form 8-K, filed September 8, 2017, and incorporated herein by reference).

Employment Agreement between the Company and Vaden Landers, dated September 1, 2017 (included as exhibit 10.2 to the Form 8-K,
filed September 8, 2017, and incorporated herein by reference).

First Amendment to Employment Agreement between the Company and Tom Jewell, dated November 27, 2017 (included as exhibit 10.1
to the Form 8-K, filed November 28, 2017, and incorporated herein by reference).

Placement Agency Agreement between the Company and Maxim Group, LLC, dated December 21, 2017 (included as exhibit 10.1 to the
Form 8-K, filed December 22, 2017, and incorporated herein by reference).

Share Purchase Agreement among the Company, CVI Investments, Inc., Hudson Bay Maser Fund Ltd., Special Situations Fund III QP,
L.P.,  Special  Situations  Private  Equity  Fund,  L.P.  and  Special  Situations  Cayman  Fund,  L.P.,  dated  December  21,  2017  (included  as
exhibit 10.2 to the Form 8-K, filed December 22, 2017, and incorporated herein by reference).

Settlement Agreement among C2Go. Inc., FiCentive, Inc. and Mercury Investment Partners LLC, dated December 7, 2017 (included as
exhibit 10.42 to the Form 10-K filed March 30, 2018, and incorporated herein by reference).

Lease Agreement between the Company and Blauners Paesanos Parkway LP, dated February 9, 2018 (included as exhibit 10.43 to the
Form 10-K filed March 30, 2018, and incorporated herein by reference).

Lease  Agreement  between  the  Company  and  RP  Circle  1  Building,  LLC,  dated  December  11,  2017  (included  as  exhibit  10.44  to  the
Form 10-K filed March 30, 2018, and incorporated herein by reference).

Second Amendment to Employment Agreement between the Company and Tom Jewell, dated November 28, 2018 (included as exhibit
10.1 go the Form 8-K filed November 28, 2018, and incorporated herein by reference).

Placement Agency Agreement between the Company and Maxim Group, LLC, dated February 12, 2019 (included as exhibit 10.1 to the
Form 8-K filed February 13, 2019, and incorporated herein by reference).

Share Purchase Agreement among the Company, Sabby Healthcare Master Fund, Ltd. and Sabby Volatility Warrant Master Fund, Ltd.,
dated February 12, 2019 (included as exhibit 10.2 to the Form 8-K filed February 13, 2019, and incorporated herein by reference).

Independent Director Agreement between the Company and Blaise Bender, dated April 1, 2019 (included as exhibit 10.2 to the Form 8-K
filed April 3, 2019, and incorporated herein by reference).

  Code of Ethics (included as exhibit 14.1 to the Form 10-Q filed August 14, 2015, and incorporated herein by reference).

Letter from Ernst and Young LLP to the Securities and Exchange Commission dated February 10, 2004 (included as exhibit 16 to the
Form 8-K filed February 11, 2004, and incorporated herein by reference).

 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
   
 
21.1

23.1

31.1

31.2

32.1

  Subsidiaries of the Company (filed herewith).

  Consent of Akin Doherty Klein & Feuge, P.C. (filed herewith).

  Certification of the Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 (filed herewith).

  Certification of the Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 (filed herewith).

Certification of the Chief Executive Officer and the /Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to
Section 906 of the Sarbanes-Oxley Act of 2002 (filed herewith).

101.INS

  XBRL Instance Document (filed herewith).

101.SCH

  XBRL Taxonomy Extension Schema Document (filed herewith).

101.CAL

  XBRL Taxonomy Extension Calculation Linkbase Document (filed herewith).

101.DEF

  XBRL Taxonomy Extension Definition Linkbase Document (filed herewith).

101.LAB

  XBRL Taxonomy Extension Label Linkbase Document (filed herewith).

101.PRE

  XBRL Taxonomy Presentation Linkbase Document (filed herewith).

†

  Confidential treatment has been granted for portions of this agreement.

 
   
 
   
 
   
 
   
 
   
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
ITEM 16. FORM 10-K SUMMARY

None.

SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its
behalf by the undersigned, thereunto duly authorized.

Date: March 30, 2020

Date: March 30, 2020

Usio, Inc.

By: 

/s/ Louis A. Hoch

Louis A. Hoch

Chief Executive Officer

(Principal Executive Officer)

By:

/s/ Tom Jewell

Tom Jewell

Chief Financial Officer 

(Principal Financial and Accounting Officer)

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, this report has been signed below by the following persons on
behalf of the registrant and in the capacities and on the dates indicated.

Date: March 30, 2020

Date: March 30, 2020

Date: March 30, 2020

Date: March 30, 2020

Date: March 30, 2020

Date: March 30, 2020

By: 

/s/ Michael R. Long

Michael R. Long

Chairman of the Board 

By:

/s/ Tom Jewell

Tom Jewell

Chief Financial Officer 

(Principal Financial and Accounting Officer)

By:

/s/ Louis A. Hoch

Louis A. Hoch

President, Chief Executive Officer, and Director (Principal Executive Officer

By:

/s/ Blaise Bender

Blaise Bender

Director

By:

/s/ Miguel A. Chapa

Miguel A. Chapa

Director

By:

/s/ Bradley Rollins

Bradley Rollins

Director

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Usio, Inc.

Subsidiaries of the Registrant

EXHIBIT 21.1

Subsidiary Legal Name                    Jurisdiction of Incorporation

FiCentive, Inc.                             Nevada

ZBILL, Inc.                                Nevada

PDS Acquisition, Corp.                        Nevada

CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

We consent to the incorporation by reference in the registration statements on Form S-8 (No. 333-206521, No. 333-221184, and No. 333-231645) of our
report dated March 30, 2020, with respect to the consolidated financial statements of Usio, Inc. included in the Annual Report (Form 10-K) for the year
ended December 31, 2019.

We further consent to our designation as an expert in accounting and auditing.

Exhibit 23.1

/s/ Akin, Doherty, Klein & Feuge, P.C.
AKIN, DOHERTY, KLEIN & FEUGE, P.C.
San Antonio, Texas
March 30, 2020

 
 
 
 
CERTIFICATION PURSUANT TO
SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002
(18 U.S.C. SECTION 1350)

EXHIBIT 31.1

I, Louis A. Hoch, certify that:

1.

2.

3.

4.

(a)

(b)

(c)

(d)

I have reviewed this Annual Report on Form 10-K of Usio, Inc. for the year ended December 31, 2019;

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the
statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this
report;

Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the
financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

As the registrant’s certifying officer, I am responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange
Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for
the registrant and have:

Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under my supervision, to
ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to me by others within those
entities, particularly during the period in which this report is being prepared;

Designed  such  internal  control  over  financial  reporting,  or  caused  such  internal  control  over  financial  reporting  to  be  designed  under  my
supervision,  to  provide  reasonable  assurance  regarding  the  reliability  of  financial  reporting  and  the  preparation  of  financial  statements  for
external purposes in accordance with generally accepted accounting principles;

Evaluated  the  effectiveness  of  the  registrant’s  disclosure  controls  and  procedures  and  presented  in  this  report  my  conclusions  about  the
effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent
fiscal  quarter  (the  registrant’s  fourth  fiscal  quarter  in  the  case  of  an  annual  report)  that  has  materially  affected,  or  is  reasonably  likely  to
materially affect, the registrant’s internal control over financial reporting; and

5. As the registrant’s certifying officer, I have disclosed, based on my most recent evaluation of internal control over financial reporting, to the registrant’s

auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

(a)

(b)

All  significant  deficiencies  and  material  weaknesses  in  the  design  or  operation  of  internal  control  over  financial  reporting  which  are
reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

Any  fraud,  whether  or  not  material,  that  involves  management  or  other  employees  who  have  a  significant  role  in  the  registrant’s  internal
control over financial reporting.

Date: March 30, 2020

By:

/s/ Louis A. Hoch
Louis A. Hoch
Chief Executive Officer
(Principal Executive Officer) 

 
 
 
 
 
 
CERTIFICATION PURSUANT TO
SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002
(18 U.S.C. SECTION 1350)

EXHIBIT 31.2

I, Tom Jewell, certify that:

1.

2.

3.

4.

(a)

(b)

(c)

(d)

I have reviewed this Annual Report on Form 10-K of Usio, Inc. for the year ended December 31, 2019;

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the
statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this
report;

Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the
financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

As the registrant’s certifying officer, I am responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange
Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for
the registrant and have:

Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under my supervision, to
ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to me by others within those
entities, particularly during the period in which this report is being prepared;

Designed  such  internal  control  over  financial  reporting,  or  caused  such  internal  control  over  financial  reporting  to  be  designed  under  my
supervision,  to  provide  reasonable  assurance  regarding  the  reliability  of  financial  reporting  and  the  preparation  of  financial  statements  for
external purposes in accordance with generally accepted accounting principles;

Evaluated  the  effectiveness  of  the  registrant’s  disclosure  controls  and  procedures  and  presented  in  this  report  my  conclusions  about  the
effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent
fiscal  quarter  (the  registrant’s  fourth  fiscal  quarter  in  the  case  of  an  annual  report)  that  has  materially  affected,  or  is  reasonably  likely  to
materially affect, the registrant’s internal control over financial reporting; and

5.

As  the  registrant’s  certifying  officer,  I  have  disclosed,  based  on  my  most  recent  evaluation  of  internal  control  over  financial  reporting,  to  the
registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

(a)

(b)

All  significant  deficiencies  and  material  weaknesses  in  the  design  or  operation  of  internal  control  over  financial  reporting  which  are
reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

Any  fraud,  whether  or  not  material,  that  involves  management  or  other  employees  who  have  a  significant  role  in  the  registrant’s  internal
control over financial reporting.

Date: March 30, 2020

By:

/s/ Tom Jewell
Tom Jewell
Chief Financial Officer
(Principal Financial and Accounting Officer)

 
 
 
 
 
 
 
CERTIFICATION PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002
(18 U.S.C. SECTION 1350)

Pursuant  to  section  906  of  the  Sarbanes-Oxley  Act  of  2002  (subsections  (a)  and  (b)  of  section  1350,  chapter  63  of  title  18,  United  States  Code),  the
undersigned officers of Usio, Inc., a Nevada corporation (the “Company”), do hereby certify, to such officer’s knowledge, that:

The  Annual  Report  on  Form  10-K  for  the  year  ended  December  31,  2019  (the  “Form  10-K”)  of  the  Company  fully  complies  with  the  requirements  of
Section 13(a) or 15(d) of the Securities Exchange Act of 1934, and the information contained in the Form 10-K fairly presents, in all material respects, the
financial condition and results of operations of the Company.

EXHIBIT 32.1

Date: March 30, 2020

Date: March 30, 2020

By:

By:

/s/ Louis A. Hoch
Louis A. Hoch
Chief Executive Officer
(Principal Executive Officer)

/s/ Tom Jewell
Tom Jewell
Chief Financial Officer
(Principal Financial and Accounting Officer)