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Verizon

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FY2014 Annual Report · Verizon
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2014 AnnuAl report

Financial Highlights 

a s   o f   D e c e m b e r   3 1 ,   2 0 1 4

Consolidated 
Revenues
(billions)

Cash Flows 
from Operating 
Activities
(billions)

Reported 
Diluted Earnings 
per Share 

Adjusted 
Diluted Earnings 
per Share
(non-gaap)

Dividends 
Declared 
per Share

$115.8  $120.6

$127.1

$38.8

$4.00

$31.5 

$30.6 

$3.35

$2.03

$2.09

$2.16

$2.84

$2.42

$2.24

$0.31

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13

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Corporate Highlights

•	$13.4	billion	in	free	cash	flow	(non-GAAP)

•	48.5%	wireless	segment	EBITDA	service	margin

•	5.4%	growth	in	operating	revenues

•	8.2%	growth	in	wireless	total	operating	revenues

•	3.8%	annual	dividend	increase		

•	544,000	FiOS	Internet	subscriber	net	additions			

•	108.2	million	wireless	retail	connections  

•	387,000	FiOS	Video	subscriber	net	additions

•	5.6	million	wireless	retail	net	additions* 

•	13.6%	growth	in	FiOS	revenues		

•	35.6	million	wireless	retail	postpaid	accounts

•	5.0%	growth	in	wireline	consumer	retail	revenues

•	1.04%	wireless	retail	postpaid	churn

*Excludes acquisitions and adjustments

Note: Certain reclassifications have been made, where appropriate, to reflect comparable operating results.

See www.verizon.com/about/investors for reconciliations to U.S. generally accepted accounting principles (GAAP) for the non-GAAP financial measures included in this annual report.

Forward-Looking Statements 
In this report, we have made forward-looking statements. These statements are based on our estimates and assumptions and are subject to risks and uncertainties. Forward-looking statements include 
the information concerning our possible or assumed future results of operations. Forward-looking statements also include those preceded or followed by the words “anticipates,” “believes,” “estimates,” 
“hopes” or similar expressions. For those statements, we claim the protection of the safe harbor for forward-looking statements contained in the Private Securities Litigation Reform Act of 1995. The 
following important factors, along with those discussed in our filings with the Securities and Exchange Commission (the “SEC”), could affect future results and could cause those results to differ materially 
from those expressed in the forward-looking statements: adverse conditions in the U.S. and international economies; the effects of competition in the markets in which we operate; material changes 
in technology or technology substitution; disruption of our key suppliers’ provisioning of products or services; changes in the regulatory environment in which we operate, including any increase in 
restrictions on our ability to operate our networks; breaches of network or information technology security, natural disasters, terrorist attacks or acts of war or significant litigation and any resulting 
financial impact not covered by insurance; our high level of indebtedness; an adverse change in the ratings afforded our debt securities by nationally accredited ratings organizations or adverse conditions 
in the credit markets affecting the cost, including interest rates, and/or availability of further financing; material adverse changes in labor matters, including labor negotiations, and any resulting 
financial and/or operational impact; significant increases in benefit plan costs or lower investment returns on plan assets; changes in tax laws or treaties, or in their interpretation; changes in accounting 
assumptions that regulatory agencies, including the SEC, may require or that result from changes in the accounting rules or their application, which could result in an impact on earnings; and the inability 
to implement our business strategies. 

In keeping with Verizon’s commitment to protect the environment, this report was printed on paper certified by the Forest Stewardship Council (FSC). By selecting FSC-certified paper, Verizon is helping to 
make a difference by supporting responsible forest management practices.

 
 
 
 
 
Chairman’s Letter

Almost 3 billion people—40 percent of the world’s 
population—use the Internet. There are roughly 1.2 billion 
connections in the rapidly growing Internet of Things—
about 20 percent more than in 2013—with that number 
expected to grow almost fivefold by the end of the decade. 

pricing plans. All of this suggests to investors that growth 
will be more challenging going forward, and they’re trying  
to figure out which companies have the strategic vision  
and financial strength to invest, grow and profit over the 
long term.

Despite these indicators that wireless and broadband are 
more embedded in the lives of customers than ever before, 
for investors 2014 seems to have posed more questions 
than answers about the future of the communications 
industry. As I read it, the conventional wisdom goes 
something like this: New entrants are disrupting the 
wireless and broadband space. Competition is putting 
pressure on prices and margins. Customers are restless and 
confused about the avalanche of competing claims and 

All these statements are true, to one extent or another.  
Yet in 2014 Verizon continued to do what we have done 
throughout our history: show that we can compete 
effectively in any environment. In a year full of competitive 
challenges and industry disruption, we grew revenues, added 
millions of customers, bolstered our network superiority, 
executed a big strategic transaction, paid $7.8 billion in 
dividends, and invested and innovated for the future. More 
broadly, we demonstrated the resilience of our business 

Dear Shareowner,A look at the communications marketplace in 2014 shows Verizon sitting at the sweet spot of the trends driving growth in our industry. Almost one in every three people on Earth has a mobile broadband subscription—that’s 2.3 billion people, double the penetration rate of just three years ago.model, the strength of our culture and the profoundly 
important role we play in the lives of our customers  
and communities.

In the process, we showed that Verizon has what it takes to 
succeed over the long haul in a rapidly changing industry.

Growing customer demand
The most fundamental reason for our confidence in the 
future is that, for all its competitive intensity, our industry 
is strong and growing, with customers using wireless and 
broadband more—and in more ways—than ever before. 
Verizon is well positioned to capitalize on these trends. 

From a strategic perspective, our most notable 
accomplishment of 2014 was completing the transaction 
for full ownership of Verizon Wireless, which we believe to 
be the best wireless asset in the world. Our performance in 
2014 bears out our confidence in the U.S. wireless market. 
We generated $87.6 billion in wireless revenues, an 
increase of 8.2 percent over 2013, and added 5.5 million 
retail connections. We ended the year with 108.2 million 
retail connections, a year over year increase of 5.3 percent. 
While higher-than-usual upgrades and new customer 
activations in the fourth quarter impacted our margins, we 
had a very profitable year, with wireless EBITDA service 
margin of 48.5 percent for the full year.

Just as important as the number of customers is the quality 
of those customers. We lead the industry in retail postpaid 
connections, with a year-end total of 102.1 million, and are 

focused on moving more of these loyal, high-value 
customers to devices that take advantage of our 4G LTE 
network leadership. Smartphones now account for 79 
percent of our retail postpaid phone base, up from 70 
percent at the end of 2013, and we ended the year with 7.2 
million 4G LTE tablets. Average revenue per retail postpaid 
account grew by 3.9 percent in 2014, as customers 
consume more and more data and video services on their 
mobile devices. All of this sets us up well for 2015.

Our wireline broadband business had a solid year as well, 
driven by strong consumer demand for video and Internet 
services. Total wireline revenues were $38.4 billion for 
2014, down 0.5 percent from 2013. Consumer revenues 
grew at a healthy 5 percent rate for the year, and wireline 
EBITDA margin expanded to 23.2 percent, reflecting our 
commitment to improving wireline’s profitability. The 
centerpiece of our wireline business is FiOS, our 100 
percent fiber network that has transformed consumer 
wireline into a growth business. FiOS revenues for 2014 
were $12.7 billion, up 13.6 percent compared with 2013, 
and made up more than three-quarters of all our revenue 
from the consumer retail business in 2014. Thanks to  
FiOS, consumer revenues have grown more than 4 percent 
in each of the last ten quarters. 

We ended the year with 6.6 million FiOS Internet and 5.6 
million FiOS Video customers, for a market penetration of 
41 percent and 36 percent, respectively. We’re winning the 
competitive battle by delivering new features and 
functionality that leverage the superior FiOS architecture, 

Wireless  
Highlights

Wireless
Revenues
(billions)

$87.6

$81.0

$75.9 

Wireless Retail 
Connections
(millions)

Wireless Retail 
Postpaid ARPA

108.2

102.8

98.2

$153.93 $159.86

$144.04

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2

 
 
 
 
 
 
v e r i zo n   co m m u n i c at i o n s   i n c . 2 0 1 4   a n n ua l   r e p o r t

with 59 percent of Internet subscribers on our high-speed 
FiOS Quantum service. We continue to deliver innovative 
new products on the FiOS platform, such as the FiOS 
Quantum Gateway, a new router that boosts Wi-Fi speeds, 
and a FiOS mobile video service that allows subscribers to 
view FiOS content on their mobile devices.

This growth in the consumer segment helps offset the 
declining revenues in Global Enterprise and Global 
Wholesale, which continue to fight through global economic 
challenges, price competition, and erosion in transport and 
equipment sales. We continue to transform these segments 
around enterprise-grade network, cloud, security, managed 
services and other business solutions that help enterprise 
customers adapt to the challenges of an all-digital world. 
While overall revenues from Enterprise fell by 3.5 percent 
in 2014, revenues from strategic services grew 2.3 percent 
year over year.

Steady investment in networks
The foundation of our success in this broadband-centric 
world is network excellence, which remains the heart and 
soul of the Verizon brand. Our strong cash flows have 
enabled us to invest more than $80 billion in infrastructure 
over the past five years—a commitment to investment in 
networks that lasted even through the recession. Through 
our consistent strategic deployment of capital, we have 
built an LTE network that reaches more than 500 markets; 
expanded FiOS to nearly 20 million homes; deployed 100 
gigabit capacity in our IP backbone network in the U.S. and 

around the globe; and have begun testing commercial 
deployment of 200 gigabit networks. In 2014, we enhanced 
our wireless network by deploying additional spectrum 
throughout the U.S., essentially doubling our capacity to 
accommodate the rapid increase in wireless data and video 
traffic. We also continue to move customers off legacy 
copper networks onto the more powerful and efficient fiber 
platform, which not only delivers more value to customers 
but also improves the network’s reliability.

Not many companies have both the commitment and the 
financial capacity to invest $16 billion to $17 billion in 
infrastructure, year after year, but we know that’s what it 
takes to deliver the kind of reliability, speed and ubiquity 
our customers demand.

This network superiority gives us more than just bragging 
rights—it gives us a competitive edge and a platform for 
offering the growth products of the future. In December 
2014, about 84 percent of our wireless data traffic was 
being carried on our 4G LTE network, which transmits data 
and video at broadband speeds. On the wireline side, we 
have introduced high-speed FiOS Quantum Internet and 
video products that differentiate our broadband services 
around the unique advantages of our all-fiber network and 
deliver features such as symmetrical speeds for uploads 
and downloads that our cable competitors can’t match. 

As we look to the future, we see customers interacting 
seamlessly with all their digital content as they move from 
their homes to their cars to their businesses. By constantly 

Wireless

Revenues

(billions)

$87.6

$81.0

$75.9 

Wireless Retail 

Connections

(millions)

Wireless Retail 

Postpaid ARPA

108.2

102.8

98.2

$153.93 $159.86

$144.04

Wireline 
Highlights

FiOS Internet 
Subscribers
(millions)

6.6

6.1

5.4

FiOS Video
Subscribers
(millions)

5.6

5.3

4.7

Wireline Consumer 
Retail Revenues
(billions)

$14.1

$14.8

$15.6

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3

 
 
 
 
 
 
 
 
 
 
 
evolving our wireless and fixed broadband networks, we  
are in a great position to deliver this integrated experience 
to our customers.

One thing that could have a negative impact on our future 
network investments is the FCC’s stated intention to 
reclassify broadband services under Title II of the 1934 
Communications Act, which would impose rigid 20th 
century rules on a dynamic 21st century industry. Such a 
move could depress long-term capital investment in 
infrastructure, discourage innovation in broadband Internet 
and related services, and cost the economy thousands of 
middle-class jobs. We urge the Congress to enact 
legislation that will clarify the rules of the road and pave 
the way for continued investment in high-quality open 
networks that will secure America’s leadership in the global 
digital economy.

Pathway to the future
We are also building a pathway to the future through our 
investment in growth businesses and a stepped-up 
innovation process. Over the past several years, we have 

made targeted acquisitions in the fields of telematics, 
digital video, cloud and cybersecurity that leverage our 
network platforms and give us an expanding position in the 
markets of the future. We’ve also created two Innovation 
Centers to work with product, software and app developers 
to embed our network capabilities in a new generation of 
consumer and business solutions, and in 2014 we 
sharpened our focus on accelerating product development 
in such fast-growing markets as mobile video, digital media 
content delivery, data analytics and the Internet of Things. 

The growth prospects for digital media and entertainment 
and the Internet of Things are substantial. Video  
already makes up 55 percent of all mobile traffic, according 
to the Cisco Visual Networking Index. That same report 
says global mobile data traffic will increase by 10 times  
by 2019, with three-quarters of that traffic being video. 
Over that same period, the Internet of Things, which brings 
connected solutions to the physical environment, is 
projected to grow at a compound annual rate of 45 percent, 
driven by the rapid growth of wearables and 
machine-to-machine connections. 

The Verizon Innovation Centers, located in the Boston and san Francisco areas, were created to help entrepreneurs and inventors connect their new 
devices and software to the verizon network. advances in wireless technology are fueling a wave of innovation that’s connecting people, places and things 
in meaningful new ways—changing the way we live, work and play. verizon’s advanced technology platforms, including 4G lte, are inspiring and enabling 
businesses to bring new wireless-enabled services to market. 

visit innovation.verizon.com to learn more. 

4

 
v e r i zo n   co m m u n i c at i o n s   i n c . 2 0 1 4   a n n ua l   r e p o r t

As we saw in 2014, the new opportunities we’ve been 
predicting for some time are becoming a reality. Through 
Verizon Telematics, we are already one of the leaders in the 
Internet of Things. We provide connectivity and telematics 
to manufacturers such as Mercedes-Benz and Volkswagen 
and help businesses manage large vehicle fleets more 
efficiently. Revenues from this business and the Internet of 
Things grew more than 45 percent year over year, to $585 
million, and we continue to introduce a steady stream of 
telematics services. For example, we announced a 
consumer-oriented connected-car product called Verizon 
Vehicle at the North American International Auto Show in 
early 2015, which will launch commercially in the second 
quarter. With an addressable market of 200 million vehicles 
across the U.S., this product has the potential to reinvent 
traditional roadside assistance services while enhancing 
driver safety and convenience. Looking ahead, our 
machine-to-machine platform gives us a launching pad for 
growing our market position in such fields as the connected 
home, e-commerce and retail, wearable computing and 
energy, and utilities management.

We also have an expanding presence in the digital media 
and entertainment space. Verizon Digital Media Services 
helps more than 1,500 content companies deliver their 
services in digital form to any screen or device, anywhere in 
the world. We continually add features and functionality to 
our FiOS TV service, and later this year we expect to launch 
our own mobile-first video product, leveraging our 4G LTE 
wireless network and large customer base to offer a 
superior alternative to other over-the-top video services. 

With these and other compelling new services in the 
pipeline, we have a chance to disrupt other industries and 
build businesses that can drive growth in the future, as 
wireless and FiOS do today.

Financial strength
Among our leadership team we talk about the need to be an 
“and” company that delivers both growth and profitability. 
You can see the results of this balanced approach in our 
financial performance in 2014. Operating revenues were 
$127.1 billion, up 5.4 percent year over year. Adjusted 

The Internet of Things is transforming people’s lives and changing the way businesses and institutions operate. using secure network connectivity and 
cloud infrastructure to interconnect machines and gather useful data, verizon is enabling smart solutions like remote diagnostics, vehicle monitoring and 
much more. to help our customers take advantage of iot, verizon’s first “internet of things report” explains factors driving adoption and offers forward-
thinking organizations recommendations on how to plan for iot growth. 

visit verizonenterprise.com/products/m2m/ to learn more. 

5

 
EBITDA margin at the corporate level was 34 percent, down 
year over year mainly due to extraordinary wireless 
volumes in the fourth quarter. Adjusted earnings per share 
for the year were $3.35, up 18 percent over 2013, and we 
returned $7.8 billion in dividends to shareowners, including 
our 8th consecutive dividend increase. Cash flows from 
operations totaled $30.6 billion. 

These transactions will sharpen our strategic focus on our 
core wireless and wireline markets and strengthen our 
balance sheet. More important, however, is our rock-solid 
conviction that the long-term game will be won by the 
company with the best quality networks, the most robust 
slate of video and data services, and the cash flows to 
invest and participate in the growth markets of the future. 

There is no question, however, that investor concerns about 
the direction of our industry took their toll on our stock 
price. Total shareowner return for 2014 declined by 0.6 
percent year over year, our first negative return in several 
years. We have taken steps early in 2015 to return 
additional value to shareowners. In February, we  
announced an agreement to sell our wireline properties in 
California, Florida and Texas to Frontier Communications 
and struck a deal with American Tower Corporation to lease 
the rights to a majority of our company-owned wireless 
towers. The value of these two deals is $15.5 billion. At the 
same time, we announced that we are returning $5 billion  
to shareholders through an accelerated share  
repurchase program. 

For these reasons, we remain confident in our  
long-term financial position and ability to create value  
for shareholders.

Culture as competitive advantage
In a challenging year, Verizon proved itself to be an 
essential company in the lives of our customers and the 
global digital economy. This is thanks in no small part  
to our strong, high-performance culture and values based 
on the Verizon Credo that give us ballast in this rapidly 
transforming industry. We invested more than $380 million 
in training, development and tuition assistance in 2014  
to hone our employees’ skills and equip them to deliver  

Verizon’s investment in on-site green energy lowers our co2 emissions while reducing the strain on commercial power grids. in the past two years, we’ve 
invested $137 million in solar and fuel-cell technologies for cleaner power for our networks and data centers. in addition, verizon’s products and services are 
helping our customers be more energy-efficient and reduce their environmental impact.

visit verizon.com/about/responsibility/sustainability/ to learn more. 

6

 
great service to customers. In turn, they invest back into 
our communities, with more than 300,000 hours of 
volunteer service and more than $9.5 million in donations 
to thousands of nonprofits around the world. In addition, 
the Verizon Foundation made $66.5 million in contributions, 
which includes $11 million in matching gifts. 

We are constantly exploring new ways to use technology to 
solve pressing social issues. Through our focus on 
education, we harness young people’s fascination with 
technology to give them real-world skills and encourage 
greater participation in science, technology, engineering 
and math disciplines. We are also focused on being good 
stewards of the environment. We have invested $137 
million in green energy, which will reduce our own carbon 
footprint, and our products are helping our customers be 
more energy-efficient and reduce their environmental 
impact. All these initiatives are having a measurable 
positive impact on society. You can read about our results 
and learn more about all our Corporate Responsibility 
initiatives at verizon.com/about/responsibility. 

v e r i zo n   co m m u n i c at i o n s   i n c . 2 0 1 4   a n n ua l   r e p o r t

I’m proud of the recognition we’ve received from sources 
such as J.D. Power, Diversity Inc. and Fortune magazine, 
which named us its most admired communications company 
again in 2014. But I am even more gratified by the efforts 
of our dedicated employees, whose talents and community 
spirit make customers’ lives better, help businesses be 
more productive and transform society for the better. 

2014 has been a noisy year. As you would expect, we 
responded to the competitive challenge by raising our game 
and delivering strong results for customers and 
shareowners. 2015 promises to raise the bar even higher. I 
am confident we will rise to the challenge again and—with 
the guidance of our Board, the efforts of our leadership 
team and the hard work of our more than 177,000 
employees—remain one of the very few companies built for 
long-term success in this dynamic industry.

Lowell McAdam  
Chairman and Chief Executive Officer 
Verizon Communications Inc.

The Verizon Innovative App Challenge, part of verizon’s long-standing commitment to improve education, gives middle and high school students the 
opportunity to design and code real mobile apps. Winning teams work with engineers from mit to build their apps and share them in the marketplace. last 
year, the Best in nation team from resaca middle school in los Fresnos, texas, won for its Hello navi app, which team members created to help a visually 
impaired classmate navigate the school. the app also secured team members an invitation to the White House science Fair. 

visit verizon.com/about/responsibility/education/ to learn more. 

7

Corporate Responsibility Highlights 
At Verizon, we’re using our technology to solve pressing social issues —  
creating value for our shareowners, our employees and our communities.

EducAtion
Kids have a natural interest in smartphones and 
tablets, but not all kids have access to them. That’s 
why our programs combine technology and hands-on 
experiences to spark a passion for learning, 
especially in those students who need it the most. 

Giving Students Real-World Skills
Through our app development programs, we’re motivating thousands 
of students to create mobile apps that give them real-world skills like 
collaboration, negotiation and problem-solving. Results from student 
surveys show a positive impact.

vErizon innovAtivE App chALLEngE

91%

MORE LIkELY 
TO PURSUE  
A stEM 
cArEEr

MORE INTERESTED 
IN coMputEr 
sciEncE

61%

App dEvELopMEnt progrAM

CONSIDERING 
A CAREER IN 
tEchnoLogy

88%

LIkELY TO STUDY 
coMputEr sciEncE 
IN COLLEGE

91%

sustAinAbiLity

We’re unrelenting in our efforts to create a greener 
planet, from the way we run our network and business 
operations, to the energy-saving solutions we offer our 
customers.

Revolutionizing the Classroom
Through our 24 Verizon Innovative Learning Schools, we’re partnering 
with teachers on how to effectively integrate mobile technology into 
all aspects of the learning process. As a result, we’ve seen average 
standardized math test scores rise by more than 4 percent for two years 
at the schools that have been surveyed. And that’s not all.

35%

60%

56%

OF STUDENTS 
SHOWED INCREASED 
ENGAGEMENT

OF TEACHERS 
INDIVIDUALIzED 
INSTRUCTION MORE

OF STUDENTS 
SHOWED MORE 
TECH PROFICIENCY

In 2014, we expanded the success of this program to eight more 
schools, providing every student with a tablet and 24/7 Internet 
access, helping to close the digital divide.

Providing Products to Cut Emissions 
Verizon’s smart solutions enabled our 
customers to better manage their buildings 
and fleets, run power grids and telecommute 
— reducing CO2 emissions by 13.12 to 17.04 
million metric tons in 2014.

Investing in Green Energy 
In the past two years, we've invested $137 
million in solar and fuel-cell technologies 
for cleaner power for our networks and data 
centers.

that’s the equivalent of  
tAking  3 MiLLion   
cars off the road

8

$137 MiLLion  
toward  
green energy

We’ve installed 22 megawatts (MW) of fuel 
cell and solar photovoltaic systems, with 
2.4MW more on the way. That’s equivalent 
to 2,700 homes’ electricity for a year — 
eliminating 20,000 metric tons of CO2.

Cutting Carbon Intensity 
All of our energy efficiency strategies  
support our ultimate goal of cutting our 
carbon intensity in half by 2020. That’s 
the amount of carbon emissions emitted 
compared to the amount of information 
moving across our networks.

18% 29% 31% 40%

Baseline

Goal
50%

09

10

11

12

13

20

C02/terabyte reduction over the 2009 baseline

v e r i zo n   co m m u n i c at i o n s   i n c .  a n d   s u b s i d i a r i e s

Selected Financial data

Results of Operations
Operating revenues
Operating income
Net income attributable to Verizon 
Per common share – basic
Per common share – diluted

Cash dividends declared per common share
Net income attributable to noncontrolling interests

Financial Position
Total assets
Debt maturing within one year
Long-term debt
Employee benefit obligations
Noncontrolling interests
Equity attributable to Verizon

2014

2013

$ 127,079
 19,599
 9,625
 2.42
 2.42
 2.160
 2,331

$ 232,708
 2,735
 110,536
 33,280
 1,378
 12,298

$  120,550
 31,968
 11,497
 4.01
 4.00
 2.090
 12,050

$  274,098
 3,933
 89,658
 27,682
 56,580
 38,836

(dollars in millions, except per share amounts)
2010

2011

2012

$  115,846
 13,160
 875
 .31
 .31
 2.030
 9,682

$  225,222
 4,369
 47,618
 34,346
 52,376
 33,157

$  110,875
 12,880
 2,404
 .85
 .85
 1.975
 7,794

$  230,461
 4,849
 50,303
 32,957
 49,938
 35,970

$  106,565
 14,645
 2,549
 .90
 .90
 1.925
 7,668

$  220,005
 7,542
 45,252
 28,164
 48,343
 38,569

•	 Significant	events	affecting	our	historical	earnings	trends	in	2012	through	2014	are	described	in	“Other	Items”	in	the	“Management’s	Discussion	and	Analysis	of	Financial	Condition	and	Results	

of	Operations”	section.

•	 2011	 data	 includes	 severance,	 pension	 and	 benefit	 charges	 and	 early	 debt	 redemption	 costs.	 	 2010	 data	 includes	 severance,	 pension	 and	 benefit	 charges,	 merger	 integration	 charges,	

dispositions,	Medicare	Part	D	Subsidy	charges	and	other	items.	

Stock Performance Graph

Comparison of Five-Year Total Return Among Verizon, S&P 500 Telecommunications Services Index and S&P 500 Stock Index

Verizon

S&P 500 Telecom Services

S&P 500

s
r
a
l
l

o
D

$220

$200

$180

$160

$140

$120

$100

$80

$60

2009

2010

2011

2012

2013

2014

Data Points in Dollars

Verizon
S&P 500 Telecom Services
S&P 500

2009

100.0
100.0
100.0

2010

123.1
119.0
115.1

At December 31,

2011

145.7
126.5
117.5

2012

164.8
149.6
136.2

2013

195.3
166.6
180.3

2014

194.2
171.5
205.0

The graph compares the cumulative total returns of Verizon, the S&P 500 Telecommunications Services Index, and the S&P 500 Stock Index over a five-year period. It assumes $100 was invested 
on December 31, 2009 with dividends (including the value of the telephone access line spin-off that occurred in 2010) being reinvested.

9

ManageMent’S diScuSSion and analy SiS   

oF Financial condition and ReSultS oF opeRationS

v e r i zo n   co m m u n i c at i o n s   i n c .  a n d   s u b s i d i a r i e s

Overview

Verizon Communications Inc. (Verizon or the Company) is a holding com-
pany	that,	acting	through	its	subsidiaries,	is	one	of	the	world’s	leading	
providers of communications, information and entertainment products 
and services to consumers, businesses and governmental agencies.  With 
a  presence  around  the  world,  we  offer  voice,  data  and  video  services 
and solutions on our wireless and wireline networks that are designed 
to	meet	customers’	demand	for	mobility,	reliable	network	connectivity,	
security  and  control. We  have  two  reportable  segments, Wireless  and 
Wireline. Our wireless business, operating as Verizon Wireless, provides 
voice and data services and equipment sales across the United States 
using one of the most extensive and reliable wireless networks. Our wire-
line business provides consumer, business and government customers 
with communications products and enhanced services, including broad-
band data and video, corporate networking solutions, data center and 
cloud services, security and managed network services and local and 
long distance voice services, and also owns and operates one of the most 
expansive end-to-end global Internet Protocol (IP) networks.  We have a 
highly skilled, diverse and dedicated workforce of approximately 177,300 
employees as of December 31, 2014.  

As advances in technology have changed the ways that our customers 
interact  in  their  personal  and  professional  lives  and  that  businesses 
operate, we have continued to focus our efforts around higher margin 
and  growing  areas  of  our  business:  wireless  and  wireline  data  and 
Strategic  services,  including  cloud  computing  services.    Our  strategy 
requires  significant  capital  investments  primarily  to  acquire  wireless 
spectrum, put the spectrum into service, provide additional capacity for 
growth in our wireless and wireline networks, invest in the fiber optic 
network  that  supports  our  wireless  and  wireline  businesses,  maintain 
our wireless and wireline networks and develop and maintain significant 
advanced information technology systems and data system capabilities. 
We believe that steady and consistent investments in networks and plat-
forms will drive innovative products and services and fuel our growth. 
Our wireless and wireline networks will continue to be the hallmark of 
our brand, and provide the fundamental strength upon which we build 
our competitive advantage.

Strategic Transactions
Wireless Transaction
On	February	21,	2014,	we	set	the	stage	for	the	next	phase	of	our	com-
pany’s	growth	when	we	completed	the	acquisition	of	Vodafone	Group	
Plc’s	(Vodafone)	indirect	45%	interest	in	Cellco	Partnership	d/b/a	Verizon	
Wireless for aggregate consideration of approximately $130 billion (the 
Wireless Transaction).  The consideration paid was primarily comprised of 
cash of approximately $58.89 billion and Verizon common stock with a 
value of approximately $61.3 billion.  With full control of Verizon Wireless 
enhancing our operational efficiency, we believe we are well-positioned 
to meet the challenges of an increasingly competitive industry.  See Note 
2 to the consolidated financial statements for additional information.

Spectrum Auction
On	 January	 29,	 2015,	 the	 Federal	 Communications	 Commission	 (FCC)	
completed	an	auction	of	65	MHz	of	spectrum,	which	it	identified	as	the	
Advanced Wireless Services (AWS)-3 band.  Verizon participated in that 
auction, and was the high bidder on 181 spectrum licenses, for which we 
will pay approximately $10.4 billion. During the fourth quarter of 2014, 
we made a deposit of $0.9 billion related to our participation in this auc-
tion.	On	February	13,	2015,	we	made	a	down	payment	of	$1.2	billion	for	
these spectrum licenses. Verizon has submitted an application for these 
licenses and must complete payment for them in the first quarter of 2015.  

Access Line Sale
On	February	5,	2015,	we	announced	that	we	have	entered	into	a	defini-
tive	 agreement	 with	 Frontier	 Communications	 Corporation	 (Frontier)	
pursuant to which Verizon will sell its local exchange business and related 
landline	activities	in	California,	Florida,	and	Texas,	including	FiOS	Internet	
and Video customers, switched and special access lines and high-speed 
Internet service and long distance voice accounts in these three states 
for  approximately  $10.5  billion.   The  transaction,  which  includes  the 
acquisition	by	Frontier	of	the	equity	interests	of	Verizon’s	incumbent	local	
exchange	carriers	(ILECs)	in	California,	Florida	and	Texas,	does	not	involve	
any assets or liabilities of Verizon Wireless.  The assets and liabilities that 
will	be	sold	are	currently	included	in	Verizon’s	continuing	operations.		As	
part	of	the	transaction,	Frontier	will	assume	$0.6	billion	of	indebtedness	
from Verizon.   The  transaction  is  subject  to  the  satisfaction  of  certain 
closing conditions including, among others, receipt of state and federal 
telecommunications regulatory approvals, and we expect this transac-
tion to close during the first half of 2016.

The	transaction	 will	 result	 in	 Frontier	acquiring	 approximately	 1.5	mil-
lion	FiOS	Internet	subscribers,	1.2	million	FiOS	Video	subscribers	and	the	
related ILEC businesses from Verizon.  This business generated revenues 
of approximately $5.4 billion, excluding revenue with affiliates, for Verizon 
in 2013, which is the most recent year for which audited stand-alone 
financial statements are currently available.  

Tower Monetization Transaction
On	February	5,	2015,	we	announced	an	agreement	with	American	Tower	
Corporation (American Tower) pursuant to which American Tower will 
have the exclusive rights to lease and operate over 11,300 of our wireless 
towers for an upfront payment of $5.0 billion.  Under the terms of the 
leases, American Tower will have exclusive rights to lease and operate 
the towers over an average term of approximately 28 years. As part of 
this transaction, we will also sell 165 towers for $0.1 billion. We will sub-
lease capacity on the towers from American Tower for a minimum of 10 
years at current market rates, with options to renew. As the leases expire, 
American Tower will have fixed-price purchase options to acquire these 
towers based on their anticipated fair market values at the end of the 
lease terms.  We plan to account for the upfront payment primarily as 
prepaid rent and a portion as a financing obligation. This transaction, 
which is subject to customary closing conditions, is expected to close 
during the first half of 2015.  

Business Overview
Wireless
Demand for our fourth generation (4G) Long Term Evolution (LTE) smart-
phones and tablets continues to drive growth in our Wireless business. 
During 2014, Wireless revenue increased $6.6 billion, or 8.2%, compared 
to 2013 driven by service revenue growth of $3.6 billion, or 5.2%, which 
does  not  include  recurring  equipment  installment  billings  related  to 
Verizon Edge. Also contributing to the increase in Wireless revenue was 
equipment revenue growth of $2.8 billion, or 35.1%, driven by higher 
sales of equipment under both the traditional subsidy model and Verizon 
Edge,  a  program  that  enables  qualified  customers  to  purchase  their 
devices on an installment payment plan.  During 2014, retail postpaid 
connections increased 5.5% compared to 2013, with smartphones rep-
resenting 79% of our retail postpaid phone base at December 31, 2014 
compared to 70% at December 31, 2013.  Also, during 2014, postpaid 
smartphone activations represented 92% of phones activated compared 
to 86% in 2013.    

We are focusing the capital spending in our Wireless business on adding 
capacity and density to our 4G LTE network, which is available to over 
98% of the U.S. population in more than 500 markets covering approxi-
mately 309 million people, including those in areas served by our LTE 
in	 Rural	 America	 partners.	 	 Our	 4G	 LTE	 network	 provides	 higher	 data	

10

ManageMent’S diScuSSion and analy SiS   

oF Financial condition and ReSultS oF opeRationS  continued

throughput performance for data services at a lower cost compared to 
that provided via third-generation (3G) networks. Approximately 84% of 
our total data traffic in December 2014 was carried on our 4G LTE net-
work.		In	May	2014,	we	announced	the	deployment	of	AWS	spectrum	in	
our 4G LTE network.  This additional bandwidth, which we refer to and 
brand as XLTE, provides additional network capacity and is currently avail-
able in more than 400 markets.  Nearly all of the 4G LTE devices Verizon 
Wireless currently sells can operate on XLTE.  

By investing to expand our own capabilities, we are also providing the 
communities we serve with an efficient, reliable infrastructure for com-
peting in the information economy.  We are committed to putting our 
customers first and being a responsible member of our communities. 
Guided by this commitment and by our core values of integrity, respect, 
performance  excellence  and  accountability,  we  believe  we  are  well-
positioned to produce a long-term return for our shareowners, create 
meaningful work for ourselves and provide lasting value for society.  

In	 February	 2014,	 we	 introduced	 our	 More	 Everything®	 plans	 which	
replaced	 our	 Share	 Everything®	 plans.	 	These	 plans	 feature	 domestic	
unlimited  voice  minutes,  unlimited  domestic  and  international  text, 
video and picture messaging, cloud storage and a single data allowance 
that can be shared among multiple devices connected to the Verizon 
Wireless	network.		As	of	December	31,	2014,	More	Everything	accounts	
represented  approximately  61%  of  our  retail  postpaid  accounts  com-
pared to Share Everything plans representing approximately 46% of our 
retail postpaid accounts as of December 31, 2013. Verizon Wireless also 
offers	 shared	 data	 plans	 for	 business,	 with	 More	 Everything	 plans	 for	
Small business and Nationwide Business Data Packages and Plans.  

Wireline
In  our Wireline  business,  revenues  decreased  0.5%  during  2014  com-
pared to 2013, primarily due to declines in Global Enterprise Core and 
Global Wholesale revenues resulting from lower voice services and data 
networking revenues as well as the contraction of market rates due to 
competition. To compensate for the shrinking market for traditional voice 
service, we continue to build our Wireline segment around data, video 
and advanced business services – areas where demand for reliable high-
speed	connections	is	growing.	Wireline’s	revenues	during	2014	included	
a 2.3% increase in Strategic services revenues, which represented 61% 
of total Global Enterprise revenues, as compared to 57% of total Global 
Enterprise revenues during 2013.  

Wireline revenues during 2014 also included increases in Consumer retail 
revenue	driven	by	FiOS	services.		FiOS	represented	approximately	76%	
of  Consumer  retail  revenue  during  2014,  compared  to  approximately 
71%	 during	 2013.	 As	 the	 penetration	 of	 FiOS	 products	 increases,	 we	
continue to seek ways to increase revenue and further realize operating 
and capital efficiencies as well as maximize profitability. As more appli-
cations	are	developed	for	this	high-speed	service,	we	expect	that	FiOS	
will become a hub for managing multiple home services that will even-
tually be part of the digital grid, including not just entertainment and 
communications, but also machine-to-machine communications, such  
as home monitoring, health monitoring, energy management and utili-
ties management.

We continue to enrich the customer value proposition by creating new 
and	 innovative	 services	 on	 our	 FiOS	 platform.	 During	 2014,	 Verizon	
announced	the	introduction	of	FiOS	Quantum	TV,	which	provides	FiOS	
video subscribers with new features, including the ability to record up 
to 12 shows at once and control live TV from any room in their home.  
This	new	service	is	now	available	everywhere	that	FiOS	TV	is	offered.	With	
our	FiOS	Quantum	broadband	service	and	certain	other	data	services,	
our residential and small business customers can achieve symmetrical 
upload and download speeds of up to 500 megabytes per second, which 
we	refer	to	as	SpeedMatchsm.

Capital Expenditures and Investments
We are investing in wireless networks, high-speed fiber and cloud ser-
vices to position ourselves at the center of growth trends for the future.  
During 2014, these investments included capital expenditures of $17.2 
billion	 and	 acquisitions	 of	 wireless	 licenses	 of	 $0.4	 billion.	 	 See	“Cash	
Flows	Used	in	Investing	Activities”	and	Note	2	to	the	consolidated	finan-
cial statements for additional information.     

Trends
In the sections that follow, we provide information about the important 
aspects of our operations and investments, both at the consolidated and 
segment levels, and discuss our results of operations, financial position 
and sources and uses of cash. In addition, we highlight key trends and 
uncertainties to the extent practicable. 

The industries that we operate in are highly competitive, which we expect 
to  continue  particularly  as  traditional,  non-traditional  and  emerging 
service providers seek increased market share.  We believe that our high-
quality customer base and superior networks differentiate us from our 
competitors and enable us to provide enhanced communications expe-
riences to our customers. We believe our focus on the fundamentals of 
running a good business, including operating excellence and financial 
discipline, gives us the ability to plan and manage through changing eco-
nomic and competitive conditions.  We will continue to invest for growth, 
which we believe is the key to creating value for our shareowners.  

Connection and Operating Trends
In  our Wireless  segment,  we  expect  to  continue  to  attract  and  main-
tain  the  loyalty  of  high-quality  retail  postpaid  customers,  capitalizing 
on demand for data services and bringing our customers new ways of 
using wireless services in their daily lives.  We expect that future connec-
tion growth will continue as we introduce new 4G LTE devices, including 
new smartphones and tablets.  We believe these devices will attract and 
retain higher value retail postpaid connections, contribute to continued 
increases in the penetration of data services and help us remain com-
petitive	with	other	wireless	carriers.		However,	as	a	result	of	the	increasing	
competition within our industry, we expect our churn to increase in 2015.  
We expect future growth opportunities will be dependent on expanding 
the  penetration  of  our  network  services,  offering  innovative  wireless 
devices  for  both  consumer  and  business  customers  and  increasing  
the number of ways that our customers can connect with our network 
and services.

Service and equipment pricing play an important role in  the wireless 
competitive landscape.  As the demand for wireless services continues 
to grow, wireless service providers are offering service plans that include 
unlimited voice minutes and text messages and a specific amount of 
data  access  in  varying  megabyte  or  gigabyte  sizes  or,  in  some  cases, 
unlimited data usage at competitive prices. Some wireless service pro-
viders also allow customers to rollover unused data allowances to the 
next billing period and are also offering installment plans that decouple 
service pricing from equipment pricing and blur the traditional boundary 
between prepaid and postpaid plans. In 2015, we expect that customers 
will continue to adopt these installment plans, which also offer discounts 
on	 the	 cost	 of	 wireless	 service.		 Furthermore,	 some	 wireless	 providers	
are offering new customers price plans that undercut pricing under the 
customer’s	service	plan	with	its	current	wireless	provider	and	provide	a	
credit to reimburse early termination fees paid to their former wireless 
service provider, subject to certain limitations, in addition to promotions 
targeted specifically to customers of Verizon Wireless.  We seek to com-
pete in this area by offering our customers services and equipment that 
they will regard as the best available value for the price, as well as service 
plans that meet their wireless service needs.

11

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oF Financial condition and ReSultS oF opeRationS  continued

In our Wireline segment, we have experienced continuing access line 
losses  as  customers  have  disconnected  both  primary  and  secondary 
lines  and  switched  to  alternative  technologies  such  as  wireless,  voice 
over Internet protocol (VoIP) and cable for voice and data services.  We 
expect to continue to experience access line losses as customers con-
tinue to switch to alternate technologies.  We also expect Consumer retail 
revenues	to	increase,	primarily	driven	by	our	FiOS	services,	as	we	seek	to	
increase	our	penetration	rates	within	our	FiOS	service	areas.		

Despite this challenging environment, we expect that we will be able 
to grow key aspects of our Wireline segment by providing network reli-
ability, offering product bundles that include broadband Internet access, 
digital television and local and long distance voice services, offering more 
robust IP products and service, and accelerating our cloud computing 
and machine-to-machine strategies.  We will also continue to focus on 
cost efficiencies to attempt to offset adverse impacts from unfavorable 
economic conditions and competitive pressures.  

Operating Revenue 
We  expect  to  experience  revenue  growth  in  our Wireless  segment  in 
2015, primarily as a result of continued growth in postpaid connections 
driven by sales of smartphones and tablets, partially offset by declining 
prices in response to increasing competitive pressure from other wire-
less carriers. We also expect the activation of devices on Verizon Edge 
to contribute positively to our Wireless segment revenue and operating 
income.  In 2015, we expect the rate at which customers activate devices 
on Verizon Edge to increase.  As more customers adopt Verizon Edge, 
we  expect  equipment  and  other  revenue  to  be  positively  impacted, 
while	 we	 expect	 retail	 postpaid	 average	 revenue	 per	 account	 (ARPA)	
and service revenue, in each case when considered as a percentage of 
total revenue, to continue to be negatively impacted.  We expect that 
our future service revenue growth will be substantially derived from an 
increase in the usage of innovative mobile services in addition to our 
pricing  structure  that  will  encourage  customers  to  continue  adding 
data-enabled devices onto existing accounts.  We expect that continued 
emphasis on increasing smartphone penetration, including continuing 
to migrate customers from basic phones to smartphones and from 3G 
devices to 4G LTE devices, in addition to increasing our tablet penetration 
will positively impact our revenue.

We	expect	FiOS	broadband	and	video	penetration	to	positively	impact	
our	 Mass	 Markets	 revenue	 and	 subscriber	 base.	 	 Although	 we	 have	
recently experienced decelerating revenue growth within our Strategic 
services business, we expect our Strategic services business to be posi-
tively  impacted  by  additional  enterprise  revenues  from  application 
services, such as our cloud, security and other solutions-based services 
and from continued customer migration of their services to Private IP and 
other strategic networking services. We believe the trend in these growth 
areas as well as our offerings in telematics and video streaming will help 
offset the continuing decline in revenues in our Wireline segment related 
to retail voice connection losses as a result of technology substitution, 
as well as the continued decline in our legacy wholesale and enterprise 
markets.  Upon the closing of the sale of our local exchange business and 
related	landline	activities	in	California,	Florida	and	Texas,	we	expect	that	
our Wireline segment EBITDA margin and operating income margin will 
decline.  Prior to closing this transaction, we expect to undertake initia-
tives to address our cost structure to mitigate this impact to our margins.  

Operating Costs and Expenses
We anticipate our overall wireless operating costs will increase as a result 
of the expected increase in the volume of smartphone sales, which will 
result in higher equipment costs.  In addition, we expect content costs 
for	our	FiOS	video	service	to	continue	to	increase.	However,	we	expect	to	
achieve certain cost efficiencies in 2015 and beyond as data traffic con-
tinues to migrate to our lower-cost 4G LTE network and as we continue 
to streamline our business processes with a focus on improving produc-
tivity and increasing profitability. 

Capital Expenditures
Our 2015 capital program includes capital to fund advanced networks 
and	 services,	 including	 4G	 LTE	 and	 FiOS,	 the	 continued	 expansion	 of	
our core networks, including our IP and data center enhancements, and 
support for our copper-based legacy voice networks and other expen-
ditures to drive operating efficiencies.  The level and the timing of the 
Company’s	 capital	 expenditures	 within	 these	 broad	 categories	 can	
vary significantly as a result of a variety of factors outside our control, 
including, for example, material weather events. We are replacing copper 
wire with fiber-optic cable which will not alter our capital program but 
should result in lower maintenance costs in the future.  Capital expen-
ditures were $17.2 billion in 2014 and $16.6 billion in 2013. We believe 
that we have significant discretion over the amount and timing of our 
capital expenditures on a Company-wide basis as we are not subject to 
any agreement that would require significant capital expenditures on a 
designated schedule or upon the occurrence of designated events.  We 
expect capital expenditures in 2015, which will be primarily focused on 
adding capacity to our 4G LTE network in order to stay ahead of our cus-
tomers’	increasing	data	demands,	to	be	in	the	range	of	approximately	
$17.5 billion to $18.0 billion.  We also expect our capital expenditures as a 
percentage of revenue to decline in 2015 from 2014 levels.  

Cash Flow from Operations
We create value for our shareowners by investing the cash flows gen-
erated by our business in opportunities and transactions that support 
continued profitable growth, thereby increasing customer satisfaction 
and usage of our products and services. In addition, we have used our 
cash flows to maintain and grow our dividend payout to shareowners. 
Verizon’s	Board	of	Directors	increased	the	Company’s	quarterly	dividend	
by 3.8% during 2014, making this the eighth consecutive year in which 
we have raised our dividend.

Our goal is to use our cash to create long-term value for our shareholders.  
We will continue to look for investment opportunities that will help us 
to grow the business.  We expect to use our cash to reduce our debt 
levels in order to return to our pre-Wireless Transaction credit metrics 
by	2019,	invest	in	the	business,	including	spectrum	licenses	(see	“Cash	
Flows	from	Investing	Activities”),	pay	dividends	to	our	shareholders	and,	
when appropriate, buy back shares of our outstanding common stock 
(see	“Cash	Flows	from	Financing	Activities”).

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oF Financial condition and ReSultS oF opeRationS  continued

COnsOlidated results Of OperatiOns

In this section, we discuss our overall results of operations and highlight items of a non-operational nature that are not included in our segment 
results. We have two reportable segments, Wireless and Wireline, which we operate and manage as strategic business units and organize by products 
and	services.	In	“Segment	Results	of	Operations,”	we	review	the	performance	of	our	two	reportable	segments.	

On	February	21,	2014,	we	completed	the	acquisition	of	Vodafone’s	indirect	45%	interest	in	Verizon	Wireless.	As	a	result,	our	results	reflect	our	55%	
ownership of Verizon Wireless through the closing of the Wireless Transaction and reflect our full ownership of Verizon Wireless from the closing of the 
Wireless Transaction through December 31, 2014.

Corporate, eliminations and other includes unallocated corporate expenses such as certain pension and other employee benefit related costs, 
intersegment eliminations recorded in consolidation, the results of other businesses, such as our investments in unconsolidated businesses, lease 
financing as well as the historical results of divested operations, other adjustments and gains and losses that are not allocated in assessing segment 
performance due to their non-operational nature. Although such transactions are excluded from the business segment results, they are included in 
reported consolidated earnings. Gains and losses that are not individually significant are included in all segment results as these items are included in 
the	chief	operating	decision	maker’s	assessment	of	segment	performance.	We	believe	that	this	presentation	assists	users	of	our	financial	statements	
in better understanding our results of operations and trends from period to period. Effective January 1, 2014, we have also reclassified the results of 
certain businesses, such as development stage businesses that support our strategic initiatives, from our Wireline segment to Corporate, eliminations 
and other. The impact of this reclassification was not material to our consolidated financial statements or our segment results of operations.

On	July	1,	2014,	our	Wireline	segment	sold	a	non-strategic	business	(see	“Acquisitions	and	Divestitures”).	Accordingly,	the	historical	Wireline	results	for	
these operations, which were not material to our consolidated financial statements or our segment results of operations, have been reclassified to 
Corporate, eliminations and other to reflect comparable segment operating results. The results of operations related to this divestiture included within 
Corporate, eliminations and other are as follows:

Years Ended December 31,

Impact of Divested Operations

Operating revenues
Cost of services and sales
Selling, general and administrative expense

 Consolidated Revenues

Years Ended December 31,

2014

2013

2012

2014 vs. 2013

Wireless

Service revenue
Equipment and other
Total
Wireline

Mass	Markets
Global Enterprise
Global Wholesale
Other
Total

Corporate, eliminations and other
Consolidated Revenues

$

$

 72,630
 15,016
 87,646

 18,047
 13,684
 6,222
 476
 38,429
 1,004
 127,079

$

$

 69,033
 11,990
 81,023

 17,383
 14,182
 6,594
 465
 38,624
 903
 120,550

$

$

 63,733
 12,135
 75,868

 16,746
 14,577
 7,094
 528
 38,945
 1,033
 115,846

$

$

 3,597
 3,026
 6,623

 664
 (498)
 (372)
 11
 (195)
 101
 6,529

 5.2 %

 25.2
 8.2

 3.8
 (3.5)
 (5.6)
 2.4
 (0.5)
 11.2
 5.4

2014

 256
 239
 5

$

(dollars in millions)
2012

2013

$

$

 599
 531
 25

 835
 756
 23

(dollars in millions)
Increase/(Decrease)
2013 vs. 2012

$

$

 5,300
 (145)
 5,155

 637
 (395)
 (500)
 (63)
 (321)
 (130)
 4,704

 8.3 %
 (1.2)
 6.8

 3.8
 (2.7)
 (7.0)
 (11.9)
 (0.8)
 (12.6)
 4.1

2014 Compared to 2013
The increase in consolidated revenues during 2014 compared to 2013 
was	primarily	due	to	higher	revenues	at	Wireless,	as	well	as	higher	Mass	
Markets	 revenues	 driven	 by	 FiOS	 services	 at	 our	 Wireline	 segment.	
Partially offsetting these increases were lower Global Enterprise Core and 
Global Wholesale revenues at our Wireline segment.

Wireless’	revenues	increased	$6.6	billion,	or	8.2%,	during	2014	compared	
to  2013  primarily  as  a  result  of  growth  in  service  revenue  and  equip-
ment revenue. The increase in service revenue, which does not include 
recurring equipment installment billings related to Verizon Edge, during 
2014 compared to 2013 was primarily driven by higher retail postpaid 
service  revenue,  which  increased  largely  as  a  result  of  an  increase  in 
retail postpaid connections as well as the continued increase in penetra-
tion	 of	 4G	LTE	smartphones	 and	tablets	 through	 our	 More	Everything	

plans. Equipment and other revenue increased during 2014 compared 
to 2013 primarily due to an increase in equipment sales under both the 
traditional	subsidy	model	and	Verizon	Edge.	Retail	postpaid	connection	
net additions increased during 2014 compared to 2013 primarily due to 
an increase in retail postpaid connection gross additions partially offset  
by	 an	 increase	 in	 our	 retail	 postpaid	 connection	 churn	 rate.	 Retail	
postpaid connections per account increased as of December 31, 2014 
compared to December 31, 2013 primarily due to the increased penetra-
tion of tablets.

Wireline’s	 revenues	 decreased	 $0.2	 billion,	 or	 0.5%,	 during	 2014	 com-
pared to 2013 primarily as a result of declines in Global Enterprise Core 
and	Global	Wholesale,	partially	offset	by	higher	Mass	Markets	revenues	
driven	by	FiOS	services	and	increased	Strategic	services	revenues	within	
Global Enterprise.

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oF Financial condition and ReSultS oF opeRationS  continued

Mass	Markets	revenues	increased	$0.7	billion,	or	3.8%,	during	2014	com-
pared	 to	 2013	 primarily	 due	 to	 the	 expansion	 of	 FiOS	 services	 (Voice,	
Internet	 and	Video),	 including	 our	 FiOS	 Quantum	 offerings,	 as	 well	 as	
changes in our pricing strategies, partially offset by the continued decline 
of local exchange revenues.

Global Enterprise revenues decreased $0.5 billion, or 3.5%, during 2014 
compared to 2013 primarily due to lower voice services and data net-
working revenues, the contraction of market rates due to competition 
and  a  decline  in  Core  customer  premise  equipment  revenues.  This 
decrease was partially offset by an increase in Strategic services revenues, 
primarily due to growth in our application services, such as our cloud and 
data center offerings and contact center solutions.

Global Wholesale revenues decreased $0.4 billion, or 5.6%, during 2014 
compared to 2013 primarily due to a decline in data revenues driven by 
the continuing demand for high-speed digital data services from fiber-to-
the-cell customers upgrading their core data circuits to Ethernet facilities, 
as well as a decline in traditional voice revenues. During 2014, we also 
experienced a decline in domestic wholesale connections. 

2013 Compared to 2012
The increase in consolidated revenues during 2013 compared to 2012 
was	primarily	due	to	higher	revenues	at	Wireless,	as	well	as	higher	Mass	
Markets	 revenues	 driven	 by	 FiOS	 services	 and	 increased	 Strategic	 ser-
vices revenues within Global Enterprise at our Wireline segment. Partially 
offsetting these increases were lower Global Enterprise Core and Global 
Wholesale revenues at our Wireline segment.

Wireless’	revenues	increased	$5.2	billion,	or	6.8%,	during	2013	compared	
to  2012  due  to  growth  in  service  revenue.  Service  revenue  increased 
during 2013 compared to 2012 primarily driven by higher retail postpaid 
service revenue, which increased largely as a result of an increase in retail 
postpaid connections as well as the continued increase in penetration 
of smartphones, tablets and other Internet devices through our Share 
Everything	plans.		Retail	postpaid	connection	net	additions	decreased	

during 2013 compared to 2012 primarily due to an increase in our retail 
postpaid connection churn rate, partially offset by an increase in retail 
postpaid	 connection	 gross	 additions.	 Retail	 postpaid	 connections	 per	
account  increased  as  of  December  31,  2013  compared  to  December 
31, 2012 primarily due to the increased penetration of tablets and other 
Internet devices.

Wireline’s	 revenues	 decreased	 $0.3	 billion,	 or	 0.8%,	 during	 2013	 com-
pared  to  2012  primarily  driven  by  declines  in  Global  Enterprise  Core 
and	Global	Wholesale,	partially	offset	by	higher	Mass	Markets	revenues	 
driven	by	FiOS	services	and	increased	Strategic	services	revenues	within	
Global Enterprise.

Mass	Markets	revenues	increased	$0.6	billion,	or	3.8%,	during	2013	com-
pared	to	2012	due	to	the	expansion	of	FiOS	services	(Voice,	Internet	and	
Video) as well as changes in our pricing strategies, partially offset by the 
continued decline of local exchange revenues.  

Global Enterprise revenues decreased $0.4 billion, or 2.7%, during 2013 
compared to 2012 primarily due to a decline in Core customer premise 
equipment revenues and lower voice services and data networking rev-
enues. This decrease was partially offset by growth in Strategic services 
revenues, primarily due to an increase in advanced services, such as con-
tact center solutions, IP communications, and our cloud and data center 
offerings as well as revenue from a telematics services business that we 
acquired in the third quarter of 2012.  

Global Wholesale revenues decreased $0.5 billion, or 7.0%, during 2013 
compared to 2012 primarily due to a decline in traditional voice revenues 
as	a	result	of	decreased	minutes	of	use	(MOUs)	and	a	decline	in	domestic	
wholesale connections, partially offset by continuing demand for high-
speed digital data services from fiber-to-the-cell customers upgrading 
their core data circuits to Ethernet facilities as well as Ethernet migrations 
from other core customers. 

Other revenues decreased during 2013 compared to 2012 primarily due 
to reduced volumes outside of our network footprint.

Consolidated Operating Expenses 

Years Ended December 31,

Cost of services and sales
Selling, general and administrative expense
Depreciation and amortization expense
Consolidated Operating Expenses

$

$

2014

 49,931
 41,016
 16,533
 107,480

$

$

2013

 44,887
 27,089
 16,606
 88,582

$

$

2012

 46,275
 39,951
 16,460
 102,686

2014 vs. 2013

$

$

 5,044
 13,927
 (73)
 18,898

 11.2 %
 51.4
 (0.4)
 21.3

(dollars in millions)
Increase/(Decrease)
2013 vs. 2012

$

$

 (1,388)
 (12,862)
 146
 (14,104)

 (3.0) %
 (32.2)
 0.9
 (13.7)

Consolidated operating expenses increased during 2014 primarily due to non-operational charges recorded in 2014 as compared to non-operational 
credits	recorded	in	2013	(see	“Other	Items”)	as	well	as	increased	operating	expenses	at	Wireless.	Consolidated	operating	expenses	decreased	during	
2013	primarily	due	to	non-operational	credits	recorded	in	2013	as	compared	to	non-operational	charges	recorded	in	2012	(see	“Other	Items”).

2014 Compared to 2013
Cost of Services and Sales
Cost  of  services  and  sales  includes  the  following  costs  directly  attrib-
utable  to  a  service  or  product:  salaries  and  wages,  benefits,  materials 
and  supplies,  content  costs,  contracted  services,  network  access  and 
transport costs, wireless equipment costs, customer provisioning costs, 
computer systems support, costs to support our outsourcing contracts 
and	technical	facilities	and	contributions	to	the	Universal	Service	Fund.	
Aggregate customer care costs, which include billing and service pro-
visioning, are allocated between Cost of services and sales and Selling, 
general and administrative expense.

14

Cost of services and sales increased during 2014 compared to 2013 pri-
marily due to an increase in cost of equipment sales of $5.3 billion at our 
Wireless segment as a result of an increase in the number of devices sold 
as well as an increase in the cost per unit.

Selling, General and Administrative Expense
Selling, general and administrative expense includes: salaries and wages 
and benefits not directly attributable to a service or product, bad debt 
charges, taxes other than income taxes, advertising and sales commis-
sion costs, customer billing, call center and information technology costs, 
regulatory fees, professional service fees, and rent and utilities for admin-
istrative space.  Also included are a portion of the aggregate customer 
care	costs	as	discussed	in	“Cost	of	Services	and	Sales”	above.		

 
 
 
 
ManageMent’S diScuSSion and analy SiS   

oF Financial condition and ReSultS oF opeRationS  continued

Selling,  general  and  administrative  expense  increased  during  2014 
compared to 2013 primarily due to non-operational charges, primarily 
severance, pension and benefit charges, recorded in 2014 as compared 
to  non-operational  credits,  primarily  severance,  pension  and  benefit 
credits,	recorded	in	2013	(see	“Other	Items”).

Depreciation and Amortization Expense
Depreciation  and  amortization  expense  decreased  during  2014  com-
pared to 2013 primarily due to a decrease in net depreciable assets at our 
Wireline segment, partially offset by an increase in depreciable assets at 
our Wireless segment.

2013 Compared to 2012
Cost of Services and Sales
Cost  of  services  and  sales  decreased  during  2013  compared  to  2012 
primarily due to a decrease in cost of equipment sales, decreased data 
roaming, a decline in cost of data services and a decrease in network 
connection costs at our Wireless segment, as well as a decrease in costs 
related to customer premise equipment, a decline in access costs and the 
net effect of storm-related insurance recoveries at our Wireline segment. 
Partially offsetting these decreases were higher content costs associated 
with	 continued	 FiOS	 subscriber	 growth	 and	 programming	 license	 fee	
increases at our Wireline segment, as well as increases in cost of network 
services at our Wireless segment.

Selling, General and Administrative Expense
Selling, general and administrative expense decreased during 2013 com-
pared to 2012 primarily due to the non-operational credits recorded in 
2013 and declines in employee costs at our Wireline segment as well as 
the	non-operational	charges	recorded	in	2012	(see	“Other	Items”).	This	
decrease was partially offset by higher sales commission expense at our 
Wireless segment.

Depreciation and Amortization Expense
Depreciation  and  amortization  expense  increased  during  2013  com-
pared to 2012 primarily due to an increase in net depreciable assets at 
our Wireless segment and an increase in amortization expense at our 
Wireline segment. These increases were partially offset by a decline in net 
depreciable assets at our Wireline segment.

Non-operational (Credits) Charges  
Non-operational (credits) charges included in operating expenses (see 
"Other Items") were as follows:

Consolidated Operating Income and EBITDA
Consolidated earnings before interest, taxes, depreciation and amortiza-
tion expenses (Consolidated EBITDA) and Consolidated Adjusted EBITDA, 
which are presented below, are non-GAAP measures and do not purport 
to be alternatives to operating income as a measure of operating perfor-
mance.		Management	believes	that	these	measures	are	useful	to	investors	
and other users of our financial information in evaluating operating prof-
itability on a more variable cost basis as they exclude the depreciation 
and amortization expense related primarily to capital expenditures and 
acquisitions that occurred in prior years, as well as in evaluating oper-
ating performance in relation to our competitors.  Consolidated EBITDA 
is calculated by adding back interest, taxes, depreciation and amortiza-
tion expense, equity in earnings of unconsolidated businesses and other 
income and (expense), net to net income. 

Consolidated Adjusted EBITDA is calculated by excluding the effect of 
non-operational items and the impact of divested operations from the 
calculation	of	Consolidated	EBITDA.		Management	believes	that	this	mea-
sure provides additional relevant and useful information to investors and 
other users of our financial data in evaluating the effectiveness of our 
operations and underlying business trends in a manner that is consis-
tent	with	management’s	evaluation	of	business	performance.		See	“Other	
Items”	for	additional	details	regarding	these	non-operational	items.

Operating	 expenses	 include	 pension	 and	 benefit	 related	 credits	 and/
or  charges  based  on  actuarial  assumptions,  including  projected  dis-
count rates and an estimated return on plan assets.  These estimates are 
updated in the fourth quarter to reflect actual return on plan assets and 
updated actuarial assumptions.  The adjustment has been recognized in 
the income statement during the fourth quarter or upon a remeasure-
ment  event  pursuant  to  our  accounting  policy  for  the  recognition  of 
actuarial	gains/losses.		

It	is	management’s	intent	to	provide	non-GAAP	financial	information	to	
enhance	the	understanding	of	Verizon’s	GAAP	financial	information,	and	
it should be considered by the reader in addition to, but not instead of, 
the financial statements prepared in accordance with GAAP.  Each non-
GAAP financial measure is presented along with the corresponding GAAP 
measure so as not to imply that more emphasis should be placed on the 
non-GAAP measure.  The non-GAAP financial information presented may 
be determined or calculated differently by other companies.

(dollars in millions)
2012

2013

Years Ended December 31,

2014

(dollars in millions)
2012

2013

Years Ended December 31,

2014

Severance, Pension and Benefit  

(Credits) Charges 

Selling, general and administrative expense $  7,507

$  (6,232)

$

 7,186

Gain on Spectrum License Transactions
Selling, general and administrative expense

 (707)

 (278)

 – 

Litigation Settlements
Selling, general and administrative expense

Other Costs
Cost of services and sales
Selling, general and administrative expense

 – 

 27
 307
 334

 – 

 – 
 – 
 – 

 384

 40
 236
 276

Total non-operating (credits) charges 

included in operating expenses

$  7,134

$  (6,510)

$

 7,846

See	 “Other	 Items”	 for	 a	 description	 of	 these	 and	 other	 non- 
operational items.

Consolidated Operating Income
Add Depreciation and amortization 

expense

Consolidated EBITDA
Add (Less) Non-operating (credits) charges 

$  19,599

$  31,968

$  13,160

 16,533
 36,132

 16,606
 48,574

 16,460
 29,620

included in operating expenses
Less Impact of divested operations
Consolidated Adjusted EBITDA

 7,134
 (12)
$  43,254

 (6,510)
 (43)
$  42,021

 7,846
 (56)
$  37,410

The changes in Consolidated Operating Income, Consolidated EBITDA 
and Consolidated Adjusted EBITDA in the table above were primarily a 
result of the factors described in connection with operating revenues 
and operating expenses.

15

 
 
ManageMent’S diScuSSion and analy SiS   

oF Financial condition and ReSultS oF opeRationS  continued

 Other Consolidated Results

Equity in Earnings of Unconsolidated Businesses
Equity in earnings of unconsolidated businesses increased $1.6 billion during 2014 compared to the similar period in 2013 primarily due to the gain 
of $1.9 billion recorded on the sale of our interest in Vodafone Omnitel N.V. (Vodafone Omnitel) during the first quarter of 2014, which was part of the 
consideration for the Wireless Transaction.

Equity in earnings of unconsolidated businesses decreased $0.2 billion, or 56.2%, in 2013 compared to 2012 primarily due to lower earnings from 
operations at Vodafone Omnitel.  The decrease during 2013 was partially offset by an immaterial gain recorded by Verizon Wireless upon obtaining 
control of previously unconsolidated wireless partnerships, which were previously accounted for under the equity method and are now consolidated.

Other Income and (Expense), Net
Additional information relating to Other income and (expense), net is as follows:

Years Ended December 31,

Interest income
Other, net
Total

nm - not meaningful

2014

$

 108
 (1,302)
$  (1,194)

2013

 64
 (230)
 (166)

$

$

2012

$

 57
 (1,073)
$  (1,016)

2014 vs. 2013

$

 44
 (1,072)
$  (1,028)

 68.8 %
nm
nm

(dollars in millions)
Increase/(Decrease)

2013 vs. 2012

$

$

 7
 843
 850

 12.3 %
 (78.6)
 (83.7)

Other income and (expense), net changed unfavorably during 2014 com-
pared to the similar period in 2013 primarily due to early debt redemption 
costs	of	$1.4	billion	incurred	in	2014	(see	“Other	Items”).	

Other income and (expense), net changed favorably during 2013 com-
pared to 2012 primarily due to fees of $1.1 billion incurred in 2012 related 
to the early redemption of debt, partially offset by $0.2 billion of fees 
incurred during the fourth quarter of 2013 as a result of the termination 
of a bridge credit agreement upon the effectiveness of a term loan agree-
ment	(see	“Other	Items”).

Interest Expense 

Years Ended December 31, 

Total interest costs on debt balances
Less Capitalized interest costs
Total

Average debt outstanding
Effective interest rate

2014

$  5,291
 376
$  4,915

$ 108,461
4.9%

2013

 3,421
 754
 2,667

$

$

$  65,959
5.2%

2012

 2,977
 406
 2,571

$

$

$  52,949
5.6%

2014 vs. 2013

$  1,870
 (378)
$  2,248

 54.7 %
 (50.1)
 84.3

(dollars in millions)
Increase/(Decrease)

2013 vs. 2012

$

$

 444
 348
 96

 14.9 %
 85.7
 3.7

Total interest costs on debt balances increased during 2014 compared 
to  2013  primarily  due  to  the  issuance  of  fixed  and  floating  rate  notes 
to	finance	the	Wireless	Transaction	(see	“Acquisitions	and	Divestitures”)	
resulting in an increase in average debt and a corresponding increase 
in interest expense, partially offset by a lower effective interest rate (see 
“Consolidated	Financial	Condition”).	Capitalized	interest	costs	were	lower	
in 2014 primarily due to a decrease in wireless licenses that are currently 
under development, which was due to the deployment of AWS licenses 
for commercial service during 2014.  

Total interest costs on debt balances increased during 2013 compared to 
2012 primarily due to the issuance of $49.0 billion of fixed and floating 
rate	 notes	 to	 finance	 the	 Wireless	 Transaction	 (see	“Acquisitions	 and	
Divestitures”)	resulting	in	an	increase	in	average	debt	as	well	as	an	incre-
mental increase in interest expense of $0.7 billion, partially offset by a 
lower	 effective	 interest	 rate	 (see	“Consolidated	 Financial	 Condition”).	
Capitalized interest costs were higher in 2013 primarily due to increases 
in wireless licenses that are currently under development.

Provision (Benefit) for Income Taxes  

Years Ended December 31, 

2014

2013

2012

2014 vs. 2013

(dollars in millions)
Increase/(Decrease)

2013 vs. 2012

Provision (Benefit) for income taxes
Effective income tax rate

nm - not meaningful

$  3,314

$

 5,730

$

 (660)

$  (2,416)

(42.2)%

$

 6,390

nm

21.7 %

19.6 %

(6.7) %

The effective income tax rate is calculated by dividing the provision for 
income taxes by income before the provision for income taxes.  The effec-
tive income tax rate for 2014 was 21.7% compared to 19.6% for 2013.  The 
increase in the effective income tax rate was primarily due to additional 
income taxes on the incremental income from the Wireless Transaction 
completed	on	February	21,	2014	and	was	partially	offset	by	the	utiliza-

tion of certain tax credits in connection with the Omnitel Transaction in 
2014 and the effective income tax rate impact of lower income before 
income taxes due to severance, pension and benefit charges recorded 
in 2014 compared to severance, pension and benefit credits recorded 
in 2013.  The decrease in the provision for income taxes was primarily 
due to lower income before income taxes due to severance, pension and 
benefit charges recorded in 2014 compared to severance, pension and 
benefit credits recorded in 2013.

16

ManageMent’S diScuSSion and analy SiS   

oF Financial condition and ReSultS oF opeRationS  continued

The effective income tax rate for 2013 was 19.6% compared to (6.7)% 
for 2012.  The increase in the effective income tax rate and provision for 
income taxes was primarily due to higher income before income taxes 
as  a  result  of  severance,  pension  and  benefit  credits  recorded  during 
2013 compared to lower income before income taxes as a result of sever-
ance, pension and benefit charges as well as early debt redemption costs 
recorded during 2012.  

Our effective income tax rate differed significantly from the statutory fed-
eral income tax rate for 2013 and 2012 due to the inclusion of income 
attributable	to	Vodafone’s	noncontrolling	interest	in	the	Verizon	Wireless	
partnership for the full year within our income before the provision for 
income taxes.  In 2013, we recorded a tax provision on income before the 
provision for income taxes and when we included the income attributable 

to	Vodafone’s	noncontrolling	interest	in	the	Verizon	Wireless	partnership	
in our income before the provision for income taxes it resulted in our 
effective  income  tax  rate  being  13.7  percentage  points  lower  during 
2013.  In 2012, we recorded a tax benefit on income before the provision 
for income taxes, which resulted in a negative effective income tax rate.  
In	 this	 circumstance,	 including	 the	 income	 attributable	 to	Vodafone’s	
noncontrolling interest in the Verizon Wireless partnership in our income 
before the provision for income taxes resulted in our negative effective 
tax rate being 300.3 percentage points higher during 2012.

A reconciliation of the statutory federal income tax rate to the effective 
income tax rate for each period is included in Note 13 to the consoli-
dated financial statements.

Net Income Attributable to Noncontrolling Interests 

Years Ended December 31, 

2014

2013

2012

2014 vs. 2013

(dollars in millions)
Increase/(Decrease)

2013 vs. 2012

Net income attributable to noncontrolling 

interests

$  2,331

$  12,050

$

 9,682

$  (9,719)

 (80.7)%

$

 2,368

 24.5 %

The  decrease  in  Net  income  attributable  to  noncontrolling  interests 
during 2014 compared to 2013 was primarily due to the completion of the 
Wireless	Transaction	on	February	21,	2014.		As	a	result,	our	results	reflect	
our 55% ownership interest of Verizon Wireless through the closing of the 
Wireless Transaction and reflect our full ownership of Verizon Wireless for 
the remainder of the year.  The noncontrolling interests that remained 
after the completion of the Wireless Transaction primarily relate to wireless 
partnership entities.  

segment results Of OperatiOns

The increase in Net income attributable to noncontrolling interests during 
2013 compared to 2012 was due to higher earnings in our Verizon Wireless 
segment, which had a 45% noncontrolling partnership interest attribut-
able to Vodafone as of December 31, 2013.

We have two reportable segments, Wireless and Wireline, which we operate and manage as strategic business units and organize by products and 
services.  We measure and evaluate our reportable segments based on segment operating income. The use of segment operating income is consis-
tent	with	the	chief	operating	decision	maker’s	assessment	of	segment	performance.

Segment earnings before interest, taxes, depreciation and amortization (Segment EBITDA), which is presented below, is a non-GAAP measure and 
does	 not	 purport	 to	 be	 an	 alternative	 to	 operating	 income	 as	 a	measure	 of	 operating	 performance.		 Management	 believes	 that	 this	 measure	 is	
useful to investors and other users of our financial information in evaluating operating profitability on a more variable cost basis as it excludes the 
depreciation and amortization expenses related primarily to capital expenditures and acquisitions that occurred in prior years, as well as in evaluating 
operating performance in relation to our competitors.  Segment EBITDA is calculated by adding back depreciation and amortization expense to seg-
ment operating income.

Wireless EBITDA margin is calculated by dividing Wireless EBITDA by total Wireless revenues.  Wireless Segment EBITDA service margin, also presented 
below, is calculated by dividing Wireless Segment EBITDA by Wireless service revenues. Wireless Segment EBITDA service margin utilizes service rev-
enues rather than total revenues. Service revenues primarily exclude equipment revenues in order to reflect the impact of providing service to the 
wireless customer base on an ongoing basis. Wireline EBITDA margin is calculated by dividing Wireline EBITDA by total Wireline revenues. You can find 
additional information about our segments in Note 14 to the consolidated financial statements.

17

ManageMent’S diScuSSion and analy SiS   

oF Financial condition and ReSultS oF opeRationS  continued

Wireless

Our Wireless segment is primarily comprised of Cellco Partnership doing business as Verizon Wireless. Cellco Partnership was formed as a joint ven-
ture in April 2000 by the combination of the U.S. wireless operations and interests of Verizon and Vodafone. Prior to the completion of the Wireless 
Transaction,	Verizon	owned	a	controlling	55%	interest	in	Verizon	Wireless	and	Vodafone	owned	the	remaining	45%.	On	February	21,	2014,	the	Wireless	
Transaction was completed and Verizon acquired 100% ownership of Verizon Wireless. Verizon Wireless provides wireless communications services 
across one of the most extensive wireless networks in the United States.

We provide these services and equipment sales to consumer, business and government customers in the United States on a postpaid and prepaid 
basis. Postpaid connections represent individual lines of service for which a customer is billed in advance a monthly access charge in return for a 
monthly network service allowance, and usage beyond the allowance is billed monthly in arrears.  Our prepaid service enables individuals to obtain 
wireless services without a long-term contract or credit verification by paying for all services in advance. 

All financial results included in the tables below reflect the consolidated results of Verizon Wireless. 

Operating Revenues and Selected Operating Statistics	

(dollars	in	millions,	except	ARPA)
Increase/(Decrease)

Years Ended December 31,

2014

2013

2012

2014 vs. 2013

2013 vs. 2012

Retail	service
Other service
Service revenue

Equipment
Other

Equipment and other
Total Operating Revenues

Connections ('000):(1)
Retail	connections
Retail	postpaid	connections

Net additions in period ('000):(2)
Retail	connections
Retail	postpaid	connections

Churn	Rate:
Retail	connections
Retail	postpaid	connections

Account Statistics:
Retail	postpaid	ARPA
Retail	postpaid	accounts	('000)(1)
Retail	postpaid	connections	per	account(1)

(1) As of end of period
(2) Excluding acquisitions and adjustments

$  69,501
 3,129
 72,630

 10,959
 4,057
 15,016
$  87,646

$  66,334
 2,699
 69,033

 8,111
 3,879
 11,990
$  81,023

$  61,440
 2,293
 63,733

 8,023
 4,112
 12,135
$  75,868

$  3,167
 430
 3,597

 2,848
 178
 3,026
$  6,623

 4.8 %

 15.9
 5.2

 35.1
 4.6
 25.2
 8.2

$

$

 4,894
 406
 5,300

 88
 (233)
 (145)
 5,155

 8.0 %
 17.7
 8.3

 1.1
 (5.7)
 (1.2)
 6.8

 108,211
 102,079

 102,799
 96,752

 98,230
 92,530

 5,412
 5,327

 5.3
 5.5

 4,569
 4,222

 4.7
 4.6

 5,568
 5,482

1.33%
1.04%

 4,472
 4,118

1.27%
0.97%

 5,917
 5,024

1.19%
0.91%

 1,096
 1,364

 24.5
 33.1

 (1,445)
 (906)

 (24.4)
 (18.0)

$  159.86
 35,616
 2.87

$  153.93
 35,083
 2.76

$  144.04
 35,057
 2.64

$

 5.93
 533
 0.11

 3.9
 1.5
 4.0

$

 9.89
 26
 0.12

 6.9
 0.1
 4.5

2014 Compared to 2013
Wireless’	 total	 operating	 revenues	 increased	 by	 $6.6	 billion,	 or	 8.2%,	
during 2014 compared to 2013 primarily as a result of growth in service 
revenue and equipment revenue.

Accounts and Connections
Retail	(non-wholesale)	postpaid	accounts	primarily	represent	retail	cus-
tomers under contract with Verizon Wireless that are directly served and 
managed  by Verizon Wireless  and  use  its  branded  services.  Accounts 
include	More	Everything	plans	and	corporate	accounts,	as	well	as	legacy	
single connection plans and family plans. A single account may include 
monthly	wireless	services	for	a	variety	of	connected	devices.	Retail	con-
nections represent our retail customer device connections. Churn is the 
rate at which service to connections is terminated.

Retail	connections	under	an	account	may	include:	smartphones,	basic	
phones,  tablets,  LTE  Internet  (Installed)  and  other  connected  devices. 

Retail	 postpaid	 connection	net	 additions	increased	during	 2014	 com-
pared to 2013 primarily due to an increase in retail postpaid connection 
gross additions partially offset by an increase in our retail postpaid con-
nection	 churn	 rate.	 Higher	 retail	 postpaid	 connection	 gross	 additions	
were  driven  by  gross  additions  of  tablets  as  well  as  4G  LTE  smart-
phones.  During  2014,  our  retail  postpaid  connection  net  additions  
included approximately 4.2 million tablets as compared to 1.4 million 
tablets in 2013.

Retail Postpaid Connections per Account
Retail	 postpaid	 connections	 per	 account	 is	 calculated	 by	 dividing	 the	
total  number  of  retail  postpaid  connections  by  the  number  of  retail 
postpaid	accounts	as	of	the	end	of	the	period.		Retail	postpaid	connec-
tions per account increased 4.0% as of December 31, 2014 compared to 
December 31, 2013 primarily due to the increased penetration of tablets.

18

ManageMent’S diScuSSion and analy SiS   

oF Financial condition and ReSultS oF opeRationS  continued

Service Revenue
Service revenue, which does not include recurring equipment install-
ment billings related to Verizon Edge, increased by $3.6 billion, or 5.2%, 
during 2014 compared to 2013 primarily driven by higher retail postpaid 
service revenue, which increased largely as a result of an increase in retail 
postpaid connections as well as the continued increase in penetration 
of	4G	LTE	smartphones	and	tablets	through	our	More	Everything	plans.	
The penetration of 4G LTE smartphones was driven by the activation of 
smartphones by new customers as well as existing customers migrating 
from basic phones and 3G smartphones to 4G LTE smartphones.

The	increase	in	retail	postpaid	ARPA	(the	average	revenue	per	account	
from retail postpaid accounts), which does not include recurring equip-
ment installment billings related to Verizon Edge, during 2014 compared 
to 2013 was primarily driven by increases in smartphone penetration and 
retail postpaid connections per account. As of December 31, 2014, we 
experienced a 4.0% increase in retail postpaid connections per account 
compared  to  2013,  with  smartphones  representing  79%  of  our  retail 
postpaid phone base as of December 31, 2014 compared to 70% as of 
December 31, 2013. The increased penetration in retail postpaid connec-
tions per account is primarily due to increases in Internet data devices, 
which represented 14.1% of our retail postpaid connection base as of 
December 31, 2014 compared to 10.7% as of December 31, 2013, pri-
marily  due  to  tablet  activations.  Additionally,  during  2014,  postpaid 
smartphone activations represented 92% of phones activated compared 
to 86% during 2013.

Other service revenue increased during 2014 compared to 2013 due to 
growth in wholesale connections.

Equipment and Other Revenue
Equipment and other revenue increased during 2014 compared to 2013 
primarily due to an increase in equipment sales under both the tradi-
tional subsidy model and Verizon Edge.

2013 Compared to 2012
The	increase	in	Wireless’	total	operating	revenues	of	$5.2	billion,	or	6.8%,	
during  2013  compared  to  2012  was  primarily  the  result  of  growth  in  
service revenue.

Accounts and Connections
Retail	 postpaid	 connection	 net	 additions	 decreased	 during	 2013	
compared  to  2012  primarily  due  to  an  increase  in  our  retail  postpaid 
connection churn rate, partially offset by an increase in retail postpaid 
connection gross additions.

Retail Postpaid Connections per Account
Retail	postpaid	connections	per	account	increased	4.5%	as	of	December	
31, 2013 compared to December 31, 2012 primarily due to the increased 
penetration of tablets and other Internet devices.

Service Revenue
Service revenue increased $5.3 billion, or 8.3%, during 2013 compared 
to 2012 primarily driven by higher retail postpaid service revenue, which 
increased largely as a result of an increase in retail postpaid connections 
as well as the continued increase in penetration of smartphones, tab-
lets and other Internet devices through our Share Everything plans. The 
penetration of smartphones was driven by the activation of smartphones 
by new customers as well as existing customers migrating from basic 
phones to smartphones.

The	increase	in	retail	postpaid	ARPA	during	2013	compared	to	2012	was	
primarily driven by increases in smartphone penetration and retail post-
paid connections per account.  As of December 31, 2013, we experienced 
a 4.5% increase in retail postpaid connections per account compared to 
2012, with smartphones representing 70% of our retail postpaid phone 
base as of December 31, 2013 compared to 58% as of December 31, 2012.  
The increased penetration in retail postpaid connections per account is 
primarily due to increases in Internet data devices, which represented 
10.7% of our retail postpaid connection base as of December 31, 2013 
compared to 9.3% as of December 31, 2012, primarily due to activations 
of tablets and other Internet devices. Additionally, during 2013, postpaid 
smartphone activations represented 86% of phones activated compared 
to 77% during 2012.

Other service revenue increased during 2013 compared to 2012 due to 
growth in wholesale connections, partially offset by a decrease in rev-
enue related to third party roaming.

Equipment and Other Revenue
Equipment and other revenue decreased during 2013 compared to 2012 
as a decline in regulatory fees was partially offset by an increase in rev-
enue related to upgrade fees.

19

ManageMent’S diScuSSion and analy SiS   

oF Financial condition and ReSultS oF opeRationS  continued

Operating Expenses 

Years Ended December 31, 

2014

2013

2012

2014 vs. 2013

Cost of services and sales
Selling, general and administrative expense
Depreciation and amortization expense
Total Operating Expenses

$  28,825
 23,602
 8,459
$  60,886

$  23,648
 23,176
 8,202
$  55,026

$  24,490
 21,650
 7,960
$  54,100

$  5,177
 426
 257
$  5,860

 21.9 %
 1.8
 3.1
 10.6

(dollars in millions)
Increase/(Decrease)

2013 vs. 2012

$

$

 (842)
 1,526
 242
 926

 (3.4) %
 7.0
 3.0
 1.7

Cost of Services and Sales
Cost of services and sales increased during 2014 compared to 2013 pri-
marily due to an increase in cost of equipment sales of $5.3 billion as a 
result of an increase in the number of devices sold as well as an increase 
in the cost per unit.  The increase in the  number  of  devices sold was 
driven, in part, by the launch of new devices.  

Selling, General and Administrative Expense
Selling,  general  and  administrative  expense  increased  during  2014 
compared to 2013 primarily due to a $0.2 billion increase in advertising 
expense and gains recorded in the first quarter of 2013 related to wire-
less license exchange agreements, partially offset by a decline in sales 
commission expense, which was driven by the adoption of Verizon Edge.

Cost of services and sales decreased during 2013 compared to 2012 pri-
marily due to a decrease in cost of equipment sales of $0.4 billion, which 
was  partially  due  to  a  decline  in  postpaid  upgrades,  decreased  data 
roaming, a decline in cost of data services and a decrease in network 
connection  costs  due  to  the  deployment  of  Ethernet  backhaul  facili-
ties primarily targeted at sites upgrading to 4G LTE, partially offset by an 
increase in cost of network services.

Selling, general and administrative expense increased during 2013 com-
pared to 2012 primarily due to higher sales commission expense in our 
indirect channel. Indirect sales commission expense increased $1.1 bil-
lion during 2013 compared to 2012 primarily as a result of increases in 
indirect gross additions and upgrades, as well as the average commission 
per unit, as the mix of units continues to shift toward smartphones and 
more customers activate data services. 

Depreciation and Amortization Expense
The increase in depreciation and amortization expense during 2014 com-
pared to 2013, and 2013 compared to 2012, respectively, was primarily 
driven by an increase in net depreciable assets.

Segment Operating Income and EBITDA 

Years Ended December 31, 

2014

2013

2012

2014 vs. 2013

Segment Operating Income
Add Depreciation and amortization expense
Segment EBITDA

$  26,760
 8,459
$  35,219

$  25,997
 8,202
$  34,199

$  21,768
 7,960
$  29,728

$

 763
 257
$  1,020

2.9 %
3.1
3.0

(dollars in millions)
Increase/(Decrease)

2013 vs. 2012

$

$

 4,229
 242
 4,471

19.4 %
3.0
15.0

Segment operating income margin
Segment EBITDA margin
Segment EBITDA service margin

30.5%
40.2%
48.5%

32.1%
42.2%
49.5%

28.7%
39.2%
46.6%

The changes in the table above during the periods presented were pri-
marily  a  result  of  the  factors  described  in  connection  with  operating 
revenues and operating expenses. 

Non-operational	 items	 excluded	 from	 Wireless’	 Operating	 income	 
were as follows:

Years Ended December 31,

2014

(dollars in millions)
2012

2013

Gain on spectrum license transactions
Severance, pension and benefit (credits) 

charges 
Other costs

$

 (707)

$

 (278)

$

 86
 109
 (512)

$

 (61)
 – 
 (339)

$

$

 – 

 37
 – 
 37

20

 
 
ManageMent’S diScuSSion and analy SiS   

oF Financial condition and ReSultS oF opeRationS  continued

Wireline

Our Wireline segment provides voice, data and video communications products and enhanced services, including broadband video and data, cor-
porate networking solutions, data center and cloud services, security and managed network services and local and long distance voice services. We 
provide these products and services to consumers in the United States, as well as to carriers, businesses and government customers both in the 
United States and around the world.

On	July	1,	2014,	our	Wireline	segment	sold	a	non-strategic	business	(see	“Acquisitions	and	Divestitures”).	Accordingly,	the	historical	Wireline	results	for	
these operations, which were not material to our consolidated financial statements or our segment results of operations, have been reclassified to 
Corporate, eliminations and other to reflect comparable segment operating results.

Operating Revenues and Selected Operating Statistics 

Years Ended December 31, 

2014

2013

2012

2014 vs. 2013

$ 15,583
2,464
18,047
8,326
5,358
13,684
6,222
476
$ 38,429

$ 14,842
2,541
17,383
8,140
6,042
14,182
6,594
465
$ 38,624

$ 14,145
2,601
16,746
7,737
6,840
14,577
7,094
528
$ 38,945

$

$

 741
 (77)
 664
 186
 (684)
 (498)
 (372)
 11
 (195)

 5.0 %
 (3.0)
 3.8
 2.3
 (11.3)
 (3.5)
 (5.6)
 2.4
 (0.5)

(dollars in millions)
Increase/(Decrease)

2013 vs. 2012

$

$

 697
 (60)
 637
 403
 (798)
 (395)
 (500)
 (63)
 (321)

 4.9 %
 (2.3)
 3.8
 5.2
 (11.7)
 (2.7)
 (7.0)
 (11.9)
 (0.8)

 19,795

 21,085

 22,503

 (1,290)

 (6.1)

 (1,418)

 (6.3)

 9,205
 6,616
 5,649

 9,015
 6,072
 5,262

 8,795
 5,424
 4,726

 190
 544
 387

 2.1
 9.0
 7.4

 220
 648
 536

 2.5
 11.9
 11.3

Consumer retail
Small business

Mass	Markets

Strategic services
Core

Global Enterprise
Global Wholesale
Other
Total Operating Revenues

Connections ('000):(1)
Total voice connections

Total Broadband connections
FiOS	Internet	subscribers
FiOS	Video	subscribers

(1) As of end of period

Wireline’s	 revenues	 decreased	 $0.2	 billion,	 or	 0.5%,	 during	 2014	 com-
pared to 2013 primarily driven by declines in Global Enterprise Core and 
Global Wholesale,  partially  offset  by  higher  Consumer  retail  revenues 
driven	by	FiOS	services	and	increased	Strategic	services	revenues	within	
Global Enterprise.

Mass Markets
Mass	Markets	operations	provide	broadband	services	(including	high-
speed	Internet,	FiOS	Internet	and	FiOS	Video	services),	local	exchange	
(basic service and end-user access) and long distance (including regional 
toll) voice services to residential and small business subscribers.

2014 Compared to 2013
Mass	Markets	revenues	increased	$0.7	billion,	or	3.8%,	during	2014	com-
pared	 to	 2013	 primarily	 due	 to	 the	 expansion	 of	 FiOS	 services	 (Voice,	
Internet	 and	Video),	 including	 our	 FiOS	 Quantum	 offerings,	 as	 well	 as	
changes in our pricing strategies, partially offset by the continued decline 
of	 local	 exchange	 revenues.	 FiOS	 represented	 approximately	 76%	 of	
Consumer retail revenue during 2014 compared to approximately 71% 
during 2013.

During	2014,	we	grew	our	subscriber	base	by	0.5	million	FiOS	Internet	
subscribers	 and	 by	 0.4	 million	 FiOS	 Video	 subscribers,	 while	 also	
improving	 penetration	 rates	 within	 our	 FiOS	 service	 areas.	 As	 of	
December 31, 2014, we achieved penetration rates of 41.1% and 35.8% 
for	FiOS	Internet	and	FiOS	Video,	respectively,	compared	to	penetration	
rates	of	39.5%	and	35.0%	for	FiOS	Internet	and	FiOS	Video,	respectively,	at	 
December 31, 2013. 

The	increase	in	Mass	Markets	revenues	was	partially	offset	by	the	decline	
of local exchange revenues primarily due to a 5.5% decline in Consumer 
retail voice connections resulting primarily from competition and tech-
nology substitution with wireless, competing VoIP, and cable telephony 
services. Total  voice  connections  include  traditional  switched  access 
lines	in	service	as	well	as	FiOS	digital	voice	connections.		There	was	also	
a decline in Small business retail voice connections, primarily reflecting 
competition and a continuing shift to both IP and high-speed circuits.  

2013 Compared to 2012
Mass	Markets	revenues	increased	$0.6	billion,	or	3.8%,	during	2013	com-
pared	 to	 2012	 primarily	 due	 to	 the	 expansion	 of	 FiOS	 services	 (Voice,	
Internet and Video) as well as changes in our pricing strategies, partially 
offset by the continued decline of local exchange revenues.

During	2013,	we	grew	our	subscriber	base	by	0.6	million	FiOS	Internet	
subscribers	and	by	0.5	million	FiOS	Video	subscribers,	while	also	consis-
tently	improving	penetration	rates	within	our	FiOS	service	areas.	As	of	
December 31, 2013, we achieved penetration rates of 39.5% and 35.0% 
for	FiOS	Internet	and	FiOS	Video,	respectively,	compared	to	penetration	
rates	of	37.3%	and	33.3%	for	FiOS	Internet	and	FiOS	Video,	respectively,	at	
December 31, 2012. 

The	 increase	 in	 Mass	 Markets	 revenues,	 driven	 by	 FiOS	 services,	 was	
partially offset by the decline of local exchange revenues primarily due 
to  a  5.2%  decline  in  Consumer  retail  voice  connections  resulting  pri-
marily  from  competition  and  technology  substitution  with  wireless, 
VoIP,  broadband  and  cable  services. Total  voice  connections  include 
traditional	switched	access	lines	in	service	as	well	as	FiOS	digital	voice	
connections.   There  was  also  a  decline  in  Small  business  retail  voice  
connections, primarily reflecting competition and a shift to both IP and 
high-speed circuits.  

21

ManageMent’S diScuSSion and analy SiS   

oF Financial condition and ReSultS oF opeRationS  continued

Global Enterprise
Global Enterprise offers Strategic services and other core communica-
tions services to medium and large business customers, multinational 
corporations and state and federal government customers. 

2014 Compared to 2013
Global Enterprise revenues decreased $0.5 billion, or 3.5%, during 2014 
compared to 2013 primarily due to a $0.5 billion, or 11.9%, decline related 
to lower voice services and data networking revenues, which consist of 
traditional  circuit-based  services  such  as  frame  relay,  private  line  and 
legacy voice and data services. These core services declined compared to 
2013 as customers continued to migrate to next generation IP services.  
Also contributing to the decrease was the contraction of market rates 
due to competition and a decline in Core customer premise equipment 
revenues. This decrease was partially offset by an increase in Strategic 
services revenues of $0.2 billion, or 2.3%, primarily due to growth in our 
application services, such as our cloud and data center offerings and con-
tact center solutions.  

2013 Compared to 2012
Global Enterprise revenues decreased $0.4 billion, or 2.7%, during 2013 
compared to 2012 primarily due to a $0.5 billion, or 27.1%, decline in Core 
customer premise equipment revenues as well as lower voice services 
and data networking revenues, which consist of traditional circuit-based 
services such as frame relay, private line and legacy voice and data ser-
vices. These  core  services  declined  in  2013  compared  to  2012  as  our 
customer base continued to migrate to next generation IP services. The 
decline in customer premise equipment revenues reflected our focus on 
improving margins by continuing to de-emphasize sales of equipment 
that are not part of an overall enterprise solutions bundle.  This decrease 
was  partially  offset  by  growth  in  Strategic  services  revenues,  which 
increased $0.4 billion, or 5.2%, during 2013 compared to 2012 primarily 
due to growth in advanced services, such as contact center solutions, 
IP communications and our cloud and data center offerings, as well as 
revenue from a telematics services business that we acquired in the third 
quarter of 2012. 

Global Wholesale
Global  Wholesale  provides  communications  services  including  data, 
voice and local dial tone and broadband services primarily to local, long 
distance and other carriers that use our facilities to provide services to 
their customers.  

2014 Compared to 2013
Global Wholesale revenues decreased $0.4 billion, or 5.6%, during 2014 
compared to 2013 primarily due to a decline in data revenues and tra-
ditional  voice  revenues.    Data  revenue  declines  were  driven  by  the 
continuing demand for high-speed digital data services from fiber-to-
the-cell customers upgrading their core data circuits to Ethernet facilities. 
As a result of the customer migrations, at December 31, 2014, the number 
of core data circuits experienced a 14.2% decline compared to December 
31, 2013. The traditional voice revenue declines are primarily due to a 
decrease	 in	 MOUs	 and	 the	 effect	 of	 technology	 substitution.	 During	
2014, we also experienced a 6.2% decline in domestic wholesale connec-
tions. Also contributing to the decline in voice revenues is the continuing 
contraction of market rates due to competition. 

2013 Compared to 2012
Global Wholesale revenues decreased $0.5 billion, or 7.0%, during 2013 
compared to 2012 primarily due to a decline in traditional voice revenues 
as	a	result	of	decreased	MOUs	and	a	5.2%	decline	in	domestic	wholesale	
connections. The traditional voice product reductions are primarily due 
to competitors de-emphasizing their local market initiatives coupled with 
the effect of technology substitution. Also contributing to the decline 
in voice revenues is the continuing contraction of market rates due to 
competition. Partially offsetting the overall decrease in wholesale rev-
enue was a continuing demand for high-speed digital data services from 
fiber-to-the-cell customers upgrading their core data circuits to Ethernet 
facilities as well as Ethernet migrations from other core customers. As a 
result of the customer upgrades, the number of core data circuits experi-
enced an 11.3% decline compared to the similar period in 2012.

22

ManageMent’S diScuSSion and analy SiS   

oF Financial condition and ReSultS oF opeRationS  continued

Operating Expenses 

Years Ended December 31,

2014

2013

2012

2014 vs. 2013

Cost of services and sales
Selling, general and administrative expense
Depreciation and amortization expense
Total Operating Expenses

$  21,332
 8,180
 7,882
$  37,394

$  21,396
 8,571
 8,327
$  38,294

$  21,657
 8,860
 8,424
$  38,941

$

$

 (64)
 (391)
 (445)
 (900)

 (0.3)%
 (4.6)
 (5.3)
 (2.4)

(dollars in millions)
Increase/(Decrease)

2013 vs. 2012

$

$

 (261)
 (289)
 (97)
 (647)

 (1.2) %
 (3.3)
 (1.2)
 (1.7)

Cost of Services and Sales
Cost  of  services  and  sales  decreased  slightly  during  2014  compared 
to  2013,  primarily  due  to  a  decrease  in  employee  costs  as  a  result  of 
reduced headcount and a decline in access costs driven by declines in 
overall wholesale long distance volumes, which was partially offset by an 
increase	in	content	costs	of	$0.4	billion	associated	with	continued	FiOS	
subscriber growth and programming license fee increases.

Cost of services and sales decreased during 2013 compared to 2012, pri-
marily due to a decrease in costs related to customer premise equipment 
which reflected our focus on improving margins by de-emphasizing sales 
of equipment that are not part of an overall enterprise solutions bundle, a 
decline in access costs resulting primarily from declines in overall whole-
sale long distance volumes and the net effect of storm-related insurance 
recoveries. These decreases were partially offset by higher content costs 
associated	 with	 continued	 FiOS	 subscriber	 growth	 and	 programming	
license fee increases.

Selling, General and Administrative Expense
Selling, general and administrative expense decreased during 2014 com-
pared to 2013 primarily due to declines in employee costs as a result of 
reduced headcount, decreased advertising expense and lower transac-
tion and property taxes. 

Selling, general and administrative expense decreased during 2013 com-
pared to 2012 primarily due to declines in employee costs, primarily as 
a result of reduced headcount, and declines in rent expenses, partially 
offset by higher transaction and property tax expenses. 

Depreciation and Amortization Expense
Depreciation  and  amortization  expense  decreased  during  2014  com-
pared to 2013, as well as 2013 compared to 2012, due to decreases in net 
depreciable assets.

Segment Operating Income and EBITDA 

Years Ended December 31,

Segment Operating Income
Add Depreciation and amortization expense
Segment EBITDA

Segment operating income margin
Segment EBITDA margin

nm - not meaningful

2014

$  1,035
 7,882
$  8,917

2.7%
23.2%

$

$

2013

 330
 8,327
 8,657

0.9%
22.4%

$

$

2012

 4
 8,424
 8,428

 –
21.6%

2014 vs. 2013

$

$

 705
 (445)
 260

nm
(5.3)%
3.0

(dollars in millions)
Increase/(Decrease)

2013 vs. 2012

$

$

 326
 (97)
 229

nm
(1.2) %
2.7

The	 changes	 in	 Wireline’s	 Operating	 income,	 Segment	 EBITDA	 and	
Segment EBITDA margin during the periods presented were primarily 
a result of the factors described in connection with operating revenues 
and operating expenses. 

Non-operational	items	excluded	from	Wireline’s	Operating	income	were	
as follows:

Years Ended December 31, 

Severance, pension and benefit charges
Impact of divested operations 
Other costs

2014

 189
 (12)
 137
 314

$

$

$

$

(dollars in millions)
2012

2013

 – 
 (43)
 – 
 (43)

$

$

 – 
 (56)
 56
 – 

23

 
 
ManageMent’S diScuSSion and analy SiS   

oF Financial condition and ReSultS oF opeRationS  continued

Other items

Severance, Pension and Benefit (Credits) Charges

Early Debt Redemption and Other Costs

During 2014, we recorded net pre-tax severance, pension and benefits 
charges of approximately $7.5 billion primarily for our pension and post-
retirement plans in accordance with our accounting policy to recognize 
actuarial gains and losses in the year in which they occur. The charges 
were primarily driven by a decrease in our discount rate assumption used 
to determine the current year liabilities from a weighted-average of 5.0% 
at December 31, 2013 to a weighted-average of 4.2% at December 31, 
2014 ($5.2 billion), a change in mortality assumptions primarily driven by 
the	use	of	updated	actuarial	tables	(RP-2014	and	MP-2014)	issued	by	the	
Society of Actuaries in October 2014 ($1.8 billion) and revisions to the 
retirement assumptions for participants and other assumption adjust-
ments, partially offset by the difference between our estimated return on 
assets of 7.25% and our actual return on assets of 10.5% ($0.6 billion).  As 
part of this charge, we recorded severance costs of $0.5 billion under our 
existing separation plans.  

During 2013, we recorded net pre-tax severance, pension and benefits 
credits of approximately $6.2 billion primarily for our pension and post-
retirement plans in accordance with our accounting policy to recognize 
actuarial gains and losses in the year in which they occur.  The credits 
were  primarily  driven  by  an  increase  in  our  discount  rate  assumption 
used to determine the current year liabilities from a weighted-average of 
4.2% at December 31, 2012 to a weighted-average of 5.0% at December 
31,  2013  ($4.3  billion),  lower  than  assumed  retiree  medical  costs  and 
other assumption adjustments ($1.4 billion) and the difference between 
our estimated return on assets of 7.5% at December 31, 2012 and our 
actual return on assets of 8.6% at December 31, 2013 ($0.5 billion).

During 2012, we recorded net pre-tax severance, pension and benefits 
charges of approximately $7.2 billion primarily for our pension and post-
retirement plans in accordance with our accounting policy to recognize 
actuarial gains and losses in the year in which they occur. The charges 
were primarily driven by a decrease in our discount rate assumption used 
to determine the current year liabilities from a weighted-average of 5% at 
December 31, 2011 to a weighted-average of 4.2% at December 31, 2012 
($5.3 billion) and revisions to the retirement assumptions for participants 
and  other  assumption  adjustments,  partially  offset  by  the  difference 
between our estimated return on assets of 7.5% and our actual return on 
assets of 10% ($0.7 billion).  As part of this charge, we also recorded $1.0 
billion	related	to	the	annuitization	of	pension	liabilities	(see	“Employee	
Benefit	 Plan	 Funded	 Status	 and	 Contributions”)	 as	 well	 as	 severance	
charges of $0.4 billion.

The  Consolidated  Adjusted  EBITDA  non-GAAP  measure  presented 
in  the  Consolidated  Operating  Income  and  EBITDA  discussion  (see 
“Consolidated	Results	of	Operations”)	excludes	the	severance,	pension	
and benefit (credits) charges presented above.

During	March	2014,	we	recorded	net	debt	redemption	costs	of	$0.9	bil-
lion in connection with the early redemption of $1.25 billion aggregate 
principal amount of Cellco Partnership and Verizon Wireless Capital LLC 
8.50% Notes due 2018, and the purchase of the following notes pursuant 
to the Tender Offer: $0.7 billion of the then outstanding $1.5 billion aggre-
gate principal amount of Verizon 6.10% Notes due 2018, $0.8 billion of 
the then outstanding $1.5 billion aggregate principal amount of Verizon 
5.50% Notes due 2018, $0.6 billion of the then outstanding $1.3 billion 
aggregate principal amount of Verizon 8.75% Notes due 2018, $0.7 bil-
lion of the then outstanding $1.25 billion aggregate principal amount of 
Verizon 5.55% Notes due 2016, $0.4 billion of the then outstanding $0.75 
billion aggregate principal amount of Verizon 5.50% Notes due 2017, $0.6 
billion of the then outstanding $1.0 billion aggregate principal amount 
of Cellco Partnership and Verizon Wireless Capital LLC 8.50% Notes due 
2018, $0.2 billion of the then outstanding $0.3 billion aggregate principal 
amount of Alltel Corporation 7.00% Debentures due 2016 and $0.3 billion 
of the then outstanding $0.6 billion aggregate principal amount of GTE 
Corporation 6.84% Debentures due 2018.

See Note 8 to the consolidated financial statements for additional infor-
mation regarding the Tender Offer.

During the fourth quarter of 2014, we recorded net debt redemption 
costs of $0.5 billion in connection with the early redemption of $0.5 bil-
lion aggregate principal amount of Verizon 4.90% Notes due 2015, $0.6 
billion aggregate principal amount of Verizon 5.55% Notes due 2016, $1.3 
billion aggregate principal amount of Verizon 3.00% Notes due 2016, $0.4 
billion aggregate principal amount of Verizon 5.50% Notes due 2017, $0.7 
billion aggregate principal amount of Verizon 8.75% Notes due 2018, $1.0 
billion of the then outstanding $3.2 billion aggregate principal amount of 
Verizon 2.50% Notes due 2016, $0.1 billion aggregate principal amount 
Alltel Corporation 7.00% Debentures due 2016 and $0.4 billion aggregate 
principal amount of Cellco Partnership and Verizon Wireless Capital LLC 
8.50% Notes due 2018, as well as $0.3 billion of other costs.  

During November 2012, we recorded debt redemption costs of $0.8 bil-
lion in connection with the purchase of $0.9 billion of the $1.25 billion of 
8.95% Verizon Communications Notes due 2039 in a cash tender offer.

During December 2012, we recorded debt redemption costs of $0.3 bil-
lion in connection with the early redemption of $0.7 billion of the $2.0 
billion of 8.75% Verizon Communications Notes due 2018, $1.0 billion of 
4.625%	Verizon	Virginia	LLC	Debentures,	Series	A,	due	March	2013	and	
$0.75	billion	of	4.35%	Verizon	Communications	Notes	due	February	2013,	
as well as $0.3 billion of other costs.

We  recognize  early  debt  redemption  costs  in  Other  income  and 
(expense), net on our consolidated statements of income. 

Gain on Spectrum License Transactions

During  the  second  quarter  of  2014,  we  completed  license  exchange 
transactions	with	T-Mobile	USA	Inc.	(T-Mobile	USA)	to	exchange	certain	
AWS and Personal Communication Services (PCS) licenses. The exchange 
included  a  number  of  swaps  that  we  expect  will  result  in  more  effi-
cient use of the AWS and PCS bands. As a result of these exchanges, we 
received $0.9 billion of AWS and PCS spectrum licenses at fair value and 
we recorded an immaterial gain.

24

ManageMent’S diScuSSion and analy SiS   

oF Financial condition and ReSultS oF opeRationS  continued

Litigation Settlements

In the third quarter of 2012, we settled a number of patent litigation mat-
ters, including cases with ActiveVideo Networks Inc. (ActiveVideo) and TiVo 
Inc. (TiVo). In connection with the settlements with ActiveVideo and TiVo, 
we recorded a charge of $0.4 billion in the third quarter of 2012 and will 
pay and recognize over the following six years an additional $0.2 billion.

The  Consolidated  Adjusted  EBITDA  non-GAAP  measure  presented  in  
the  Consolidated  Operating  Income  and  EBITDA  discussion  (see 
“Consolidated	Results	of	Operations”)	excludes	the	litigation	settlement	
costs presented above. 

COnsOlidated finanCial C OnditiOn 

Years Ended December 31, 

2014

(dollars in millions)
2012

2013

Cash Flows Provided By (Used In)

Operating activities
Investing activities
Financing	activities

$  30,631
 (15,856)
 (57,705)

$  38,818
 (14,833)
 26,450

$  31,486
 (20,502)
 (21,253)

Increase (Decrease) In Cash and Cash 

Equivalents

$ (42,930)

$  50,435

$  (10,269)

We use the net cash generated from our operations to fund network 
expansion and modernization, service and repay external financing, pay 
dividends, invest  in new businesses and,  when  appropriate,  buy back 
shares of our outstanding common stock. Our sources of funds, primarily 
from operations and, to the extent necessary, from external financing 
arrangements, are sufficient to meet ongoing operating and investing 
requirements. The cash portion of the purchase price for the Wireless 
Transaction was primarily funded by the incurrence of third-party indebt-
edness	(see	“Acquisitions	and	Divestitures”).	We	expect	that	our	capital	
spending requirements will continue to be financed primarily through 
internally generated funds. Debt or equity financing may be needed to 
fund  additional  investments  or  development  activities  or  to  maintain 
an  appropriate  capital  structure  to  ensure  our  financial  flexibility.  Our 
cash and cash equivalents are primarily held domestically in diversified 
accounts and are invested to maintain principal and liquidity. Accordingly, 
we do not have significant exposure to foreign currency fluctuations. See 
“Market	Risk”	for	additional	information	regarding	our	foreign	currency	
risk management strategies.

Our available external financing arrangements include credit available 
under credit facilities and other bank lines of credit, vendor financing 
arrangements,  issuances  of  registered  debt  or  equity  securities  and 
privately-placed capital market securities. We may also issue short-term 
debt through an active commercial paper program and have an $8.0 bil-
lion credit facility to support such commercial paper issuances.

During  the  second  quarter  of  2014,  we  completed  transactions  pur-
suant	to	two	additional	agreements	with	T-Mobile	USA	with	respect	to	
our	 remaining	 700	 MHz	 A	 block	 spectrum	 licenses.	 Under	 one	 agree-
ment,	we	sold	certain	of	these	licenses	to	T-Mobile	USA	in	exchange	for	
cash consideration of approximately $2.4 billion, and under the second 
agreement	we	exchanged	the	remainder	of	our	700	MHz	A	block	spec-
trum licenses as well as AWS and PCS spectrum licenses for AWS and 
PCS spectrum licenses. As a result, we received $1.6 billion of AWS and 
PCS  spectrum  licenses  at  fair  value  and  we  recorded  a  pre-tax  gain  
of  approximately  $0.7  billion  in  Selling,  general  and  administrative 
expense on our consolidated statement of income for the year ended 
December 31, 2014.

During the third quarter of 2013, after receiving the required regulatory 
approvals,	Verizon	Wireless	 sold	 39	 lower	 700	 MHz	 B	 block	 spectrum	
licenses  to  AT&T  in  exchange  for  a  payment  of  $1.9  billion  and  the 
transfer	by	AT&T	to	Verizon	Wireless	of	AWS	(10	MHz)	licenses	in	certain	
markets in the western United States. Verizon Wireless also sold certain 
lower	700	MHz	B	block	spectrum	licenses	to	an	investment	firm	for	a	pay-
ment of $0.2 billion. As a result, we received $0.5 billion of AWS licenses 
at fair value and we recorded a pre-tax gain of approximately $0.3 billion 
in Selling, general and administrative expense on our consolidated state-
ment of income for the year ended December 31, 2013.

The  Consolidated  Adjusted  EBITDA  non-GAAP  measure  presented 
in  the  Consolidated  Operating  Income  and  EBITDA  discussion  (see 
“Consolidated	Results	of	Operations”)	excludes	the	gains	on	the	spec-
trum license transactions described above.

Wireless Transaction Costs

As a result of the third-party indebtedness incurred to finance the Wireless 
Transaction, we incurred interest expense of $0.4 billion during 2014 (see 
“Consolidated	Financial	Condition”).		This	amount	represents	the	interest	
expense incurred prior to the closing of the Wireless Transaction.    

During 2013, as a result of the Wireless Transaction, we recorded costs of 
$0.9 billion primarily for interest expense of $0.7 billion related to the issu-
ance of the new notes, as well as $0.2 billion in fees primarily in connection 
with	the	bridge	credit	agreement	(see	“Consolidated	Financial	Condition”).

Gain on Sale of Omnitel Interest

As	a	result	of	the	sale	of	the	Omnitel	Interest	on	February	21,	2014,	which	
was part of the consideration for the Wireless Transaction, we recorded a 
gain of $1.9 billion in Equity in earnings of unconsolidated businesses on 
our consolidated statement of income during 2014.

Impact of Divested Operations

On July 1, 2014, we sold a non-strategic Wireline business, which provides 
communications solutions to a variety of government agencies.  

The Consolidated Adjusted EBITDA non-GAAP measure presented in the 
Consolidated	Operating	Income	and	EBITDA	discussion	(see	“Consolidated	
Results	 of	 Operations”)	 excludes	 the	 historical	 financial	 results	 of	 the	
divested operations described above.  

25

 
ManageMent’S diScuSSion and analy SiS   

oF Financial condition and ReSultS oF opeRationS  continued

Cash Flows Provided By Operating Activities

Our  primary  source  of  funds  continues  to  be  cash  generated  from 
operations, primarily from our Wireless segment. Net cash provided by 
operating activities during 2014 decreased by $8.2 billion compared to 
2013  primarily  due  to  a  $3.7  billion  increase  in  income  tax  payments 
due to the incremental pre-tax income attributable to Verizon included 
in	Verizon’s	income	 since	the	closing	of	 the	Wireless	Transaction.	 Also	
contributing  to  the  decrease  was  a  $2.3  billion  increase  in  interest 
payments  primarily  due  to  the  incremental  debt  needed  to  fund 
the Wireless Transaction  as  well  as  a  $1.5  billion  increase  in  pension 
contributions. The decrease in Cash flows provided by operating activities 
was partially offset by an increase in earnings at our Wireless segment.

On	 February	 21,	 2014,	 we	 completed	 the	Wireless	Transaction	 which	
provides	 full	 access	 to	 the	 cash	 flows	 of	Verizon	Wireless.	 Having	 full	
access to all the cash flows from our wireless business gives us the ability 
to  continue  to  invest  in  our  networks  and  spectrum,  meet  evolving 
customer requirements for products and services and take advantage of 
new growth opportunities across our lines of business.

Net cash provided by operating activities during 2013 increased by $7.3 
billion compared to 2012 primarily due to higher consolidated earnings, 
lower pension contributions and improved working capital levels. The 
increase in net cash provided by operating activities in 2013 was partially 
offset by net distributions of $0.3 billion received from Vodafone Omnitel 
in 2012.

Cash Flows Used In Investing Activities

Capital Expenditures
Capital expenditures continue to be a primary use of capital resources as 
they facilitate the introduction of new products and services, enhance 
responsiveness to competitive challenges  and  increase  the  operating 
efficiency and productivity of our networks.

Capital expenditures, including capitalized software, were as follows: 

Years Ended December 31,

Wireless
Wireline
Other

Total as a percentage of revenue

2014

$  10,515
 5,750
 926
$  17,191
13.5%

(dollars in millions)
2012

2013

$

 9,425
 6,229
 950
$  16,604
13.8%

$

 8,857
 6,342
 976
$  16,175
14.0%

Capital  expenditures  increased  at  Wireless  in  2014  compared  to 
2013  in  order  to  increase  the  capacity  of  our  4G  LTE  network.  Capital  
expenditures  declined  at  Wireline  as  a  result  of  decreased  legacy 
spending requirements.

Capital  expenditures  increased  at Wireless  in  2013  compared  to  2012 
in order to substantially complete the build-out of our 4G LTE network. 
Capital expenditures declined at Wireline as a result of decreased legacy 
spending	requirements	and	a	decline	in	spending	on	our	FiOS	network.

Acquisitions
During 2014, 2013 and 2012, we invested $0.4 billion, $0.6 billion and 
$4.3  billion,  respectively,  in  acquisitions  of  wireless  licenses.    During 
2014,  2013  and  2012,  we  also  invested  $0.2  billion,  $0.5  billion  and 
$0.9 billion, respectively, in acquisitions of investments and businesses,  
net of cash acquired.

On	January	29,	2015,	the	FCC	completed	an	auction	of	65	MHz	of	spec-
trum, which it identified as the AWS-3 band.  Verizon participated in that 
auction, and was the high bidder on 181 spectrum licenses, for which we 
will pay approximately $10.4 billion. During the fourth quarter of 2014, 
we made a deposit of $0.9 billion related to our participation in this auc-
tion.	On	February	13,	2015,	we	made	a	down	payment	of	$1.2	billion	for	
these spectrum licenses. Verizon has submitted an application for these 
licenses  and  must  complete  payment  for  them  in  the  first  quarter  of 
2015. During January 2015, we entered into a term loan agreement with 
a major financial institution, pursuant to which we expect to borrow $6.5 
billion to pay for the spectrum licenses.  The proceeds from the Tower 
Monetization	Transaction,	which	we	expect	to	receive	in	the	first	half	of	
2015, will be used to repay the majority of the term loan outstanding.  
See Note 2 to the consolidated financial statements for additional infor-
mation	regarding	the	Tower	Monetization	Transaction	and	Note	8	to	the	
consolidated financial statements for additional information regarding 
the term loan agreement.

In	February	2014,	Verizon	acquired	a	business	dedicated	to	the	develop-
ment of IP television for cash consideration that was not significant.  

During the fourth quarter of 2013, Verizon acquired an industry leader 
in content delivery networks for $0.4 billion.  Additionally, we acquired 
a technology company for cash consideration that was not significant.  

During  2012,  we  paid  approximately  $4.3  billion  to  acquire  wireless 
licenses  primarily  to  meet  future  LTE  capacity  needs  and  enable  LTE 
expansion.		Additionally,	during	2012,	we	acquired	HUGHES	Telematics,	a	
provider of telematics services, for $0.6 billion. See Note 2 to the consoli-
dated financial statements for additional information.  

Dispositions
During 2014, we received proceeds of $2.4 billion related to spectrum 
license transactions and $0.1 billion related to the disposition of a non-
strategic Wireline  business.    See  Note  2  to  the  consolidated  financial 
statements for additional information.

During	2013,	we	completed	the	sale	of	700	MHz	lower	B	block	spectrum	
licenses and as a result, we received proceeds of $2.1 billion.

During 2012, we received $0.4 billion related to the sale of some of our 
700	 MHz	 lower	 A	 and	 B	 block	 spectrum	 licenses.	 We	 acquired	 these	
licenses	as	part	of	FCC	Auction	73	in	2008.

Other, net
For	the	year	ended	December	31,	2014,	Other,	net	included	the	deposit	
of	$0.9	billion	related	to	our	participation	in	the	FCC	auction	of	spectrum	
in the AWS-3 band.

26

 
ManageMent’S diScuSSion and analy SiS   

oF Financial condition and ReSultS oF opeRationS  continued

Cash Flows Provided by (Used In) Financing Activities

We seek to maintain a mix of fixed and variable rate debt to lower bor-
rowing costs within reasonable risk parameters and to protect against 
earnings and cash flow volatility resulting from changes in market con-
ditions.    During  2014,  2013  and  2012,  net  cash  provided  by  (used  in) 
financing  activities  was  $(57.7)  billion,  $26.5  billion  and  $(21.3)  billion, 
respectively.

2014
During 2014, our net cash used in financing activities of $57.7 billion was 
primarily driven by:
•	 $58.9	billion	used	to	partially	fund	the	Wireless	Transaction	(see	Note	2	

to the consolidated financial statements);

•	 $17.7	billion	used	for	repayments	of	long-term	borrowings	and	capital	

lease obligations; and

•	 $7.8	billion	used	for	dividend	payments.		

These uses of cash were partially offset by proceeds from long-term bor-
rowings of $31.0 billion.   

Proceeds from and Repayments of Long-Term Borrowings
As of December 31, 2014, our total debt increased to $113.3 billion as 
compared  to  $93.6  billion  at  December  31,  2013  primarily  as  a  result 
of  additional  debt  issued  to  finance  the  Wireless Transaction.    Since 
the substantial majority of our total debt portfolio consists of fixed rate 
indebtedness, changes in interest rates do not have a material effect on 
our interest payments. Throughout 2014, we accessed the capital mar-
kets to optimize the maturity schedule of our debt portfolio and take 
advantage of lower interest rates, thereby reducing our effective interest 
rate to 4.9% from 5.2% in 2013.  See Note 8 to the consolidated financial 
statements for additional details regarding our debt activity.  

At December 31, 2014, approximately $9.6 billion or 8.5% of the aggre-
gate principal amount of our total debt portfolio consisted of foreign 
denominated debt, primarily the Euro and British Pound Sterling.  We 
have entered into cross currency swaps in order to fix our future interest 
and  principal  payments  in  U.S.  dollars  and  mitigate  the  impact  of  
foreign	 currency	 transaction	 gains	 or	 losses.	 	 See	 “Market	 Risk”	 for	 
additional information.   

See	“Other	 Items”	 for	 additional	 information	 related	 to	 the	 early	 debt	
redemption costs incurred in 2014.  

Dividends
The Verizon Board of Directors assesses the level of our dividend pay-
ments on a periodic basis taking into account such factors as long-term 
growth opportunities, internal cash requirements and the expectations 
of our shareowners. During the third quarter of 2014, the Board increased 
our  quarterly  dividend  payment  3.8%  to  $.55  per  share  from  $.53  per 
share in the same period of 2013. This is the eighth consecutive year that 
Verizon’s	Board	of	Directors	has	approved	a	quarterly	dividend	increase.	

As in prior periods, dividend payments were a significant use of capital 
resources.    During  2014,  we  paid  $7.8  billion  in  dividends  compared 
to $5.9 billion in 2013.  The increase is primarily due to the issuance of 
approximately 1.27 billion additional shares of common stock as a result 
of the Wireless Transaction.

2013
During 2013, our net cash provided by financing activities of $26.5 bil-
lion was primarily driven by proceeds from long-term borrowings of $49.2 
billion to fund the Wireless Transaction.  This source of cash was partially 
offset by:
•	 $8.2	 billion	 used	 for	 repayments	 of	 long-term	 borrowings	 and	 capital	

lease obligations;

•	 $5.9	billion	used	for	dividend	payments;		and
•	 $3.2	billion	used	for	a	special	distribution	to	a	noncontrolling	interest.		

Proceeds from and Repayments of Long-Term Borrowings
As  of  December  31,  2013,  our  total  debt  increased  to  $93.6  billion  as 
compared  to  $52.0  billion  at  December  31,  2012  primarily  as  a  result 
of additional debt issued to finance the Wireless Transaction. Since the 
substantial  majority  of  our  total  debt  portfolio  consists  of  fixed  rate 
indebtedness, changes in interest rates do not have a material effect on 
our  interest  payments.  See  Note  8  to  the  consolidated  financial  state-
ments for additional details regarding our debt activity.

Dividends
During the third quarter of 2013, the Board increased our quarterly divi-
dend payment 2.9% to $.53 per share from $.515 per share in the same 
period of 2012.  As in prior periods, dividend payments were a significant 
use of capital resources.

Special Distributions
In	May	2013,	the	Board	of	Representatives	of	Verizon	Wireless	declared	
a  distribution  to  its  owners,  which  was  paid  in  the  second  quarter  of 
2013 in proportion to their partnership interests on the payment date, 
in the aggregate amount of $7.0 billion.  As a result, Vodafone received a 
cash payment of $3.15 billion and the remainder of the distribution was 
received by Verizon.

Other, net
The  change  in  Other,  net  financing  activities  during  2013  compared 
to  2012  was  primarily  driven  by  higher  distributions  to  Vodafone, 
which  owned  a  45%  noncontrolling  interest  in Verizon Wireless  as  of  
December 31, 2013.

2012
During 2012, our net cash used in financing activities of $21.3 billion was 
primarily driven by:
•	 $8.3	billion	used	for	a	special	distribution	to	a	noncontrolling	interest;
•	 $6.4	 billion	 used	 for	 repayments	 of	 long-term	 borrowings	 and	 capital	

lease obligations; and

•	 $5.2	billion	used	for	dividend	payments.	

These uses of cash were partially offset by proceeds from long-term bor-
rowings of $4.5 billion.   

Proceeds from and Repayments of Long-Term Borrowings
As  of  December  31,  2012,  our  total  debt  decreased  to  $52.0  billion  as 
compared to $55.2 billion at December 31, 2011 primarily as a result of 
the repayment of long-term borrowings.  Since the substantial majority 
of our total debt portfolio consists of fixed rate indebtedness, changes in 
interest rates do not have a material effect on our interest payments.  

See	“Other	 Items”	 for	 additional	 information	 related	 to	 the	 early	 debt	
redemption costs incurred in 2012.  

Other, net
The change in Other, net financing activities during 2012 compared to 
2011 was primarily driven by higher distributions to Vodafone, and higher 
early	debt	redemption	costs	(see	“Other	Items”).

27

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oF Financial condition and ReSultS oF opeRationS  continued

Dividends
During the third quarter of 2012, the Board increased our quarterly divi-
dend payment 3.0% to $.515 per share from $.50 per share in the same 
period of 2011. As in prior periods, dividend payments were a significant 
use of capital resources.  

Special Distributions
In	 November	 2012,	 the	 Board	 of	 Representatives	 of	 Verizon	 Wireless	
declared a distribution to its owners, which was paid in the fourth quarter 
of 2012 in proportion to their partnership interests on the payment date, 
in the aggregate amount of $8.5 billion. As a result, Vodafone received a 
cash payment of $3.8 billion and the remainder of the distribution was 
received by Verizon.

In	July	2011,	the	Board	of	Representatives	of	Verizon	Wireless	declared	
a distribution to its owners, which was paid in the first quarter of 2012 
in  proportion  to  their  partnership  interests  on  the  payment  date,  in 
the aggregate amount of $10 billion. As a result, Vodafone received a 
cash payment of $4.5 billion and the remainder of the distribution was 
received by Verizon.

Credit Facilities
On July 31, 2014, we amended our $6.2 billion credit facility to increase 
the availability to $8.0 billion and extend the maturity to July 31, 2018.  At 
the same time, we terminated our $2.0 billion 364-day revolving credit 
agreement.  As of December 31, 2014, the unused borrowing capacity 
under this credit facility was approximately $7.9 billion. The credit facility 
does not require us to comply with financial covenants or maintain speci-
fied credit ratings, and it permits us to borrow even if our business has 
incurred a material adverse change.  We use the credit facility for the issu-
ance of letters of credit and for general corporate purposes.

Common Stock
Common stock has been used from time to time to satisfy some of the 
funding requirements of employee and shareowner plans, including 18.2 
million, 6.9 million and 24.6 million common shares issued from Treasury 
stock during 2014, 2013 and 2012, respectively, which had aggregate 
values of $0.7 billion, $0.3 billion and $1.0 billion, respectively. 

As	a	result	of	the	Wireless	Transaction,	in	February	2014,	Verizon	issued	
approximately 1.27 billion shares.  

On	March	7,	2014,	the	Verizon	Board	of	Directors	approved	a	share	buy-
back  program,  which  authorizes  the  repurchase  of  up  to  100  million 
shares of Verizon common stock terminating no later than the close of 
business	on	February	28,	2017.		The	program	permits	Verizon	to	repur-
chase  shares  over  time,  with  the  amount  and  timing  of  repurchases 
depending on market conditions and corporate needs.  The Board also 
determined that no additional shares were to be purchased under the 
prior program.  During 2013, we repurchased $0.2 billion of our common 
stock under our previous share buyback program. There were no repur-
chases of common stock during 2014 or 2012.

In addition to the previously authorized three-year share buyback pro-
gram,	in	February	2015,	the	Verizon	Board	of	Directors	authorized	Verizon	
to	enter	into	an	accelerated	share	repurchase	(ASR)	agreement	to	repur-
chase	$5.0	billion	of	the	Company’s	common	stock.		The	total	number	
of	 shares	 that	 Verizon	 will	 repurchase	 under	 the	 ASR	 agreement	 will	
be based generally upon the volume-weighted average share price of 
Verizon’s	common	stock	during	the	term	of	the	transaction.		On	February	
10,  2015,  in  exchange  for  an  up-front  payment  totaling  $5.0  billion, 
Verizon received an initial delivery of 86.2 million shares having a value of 
approximately	$4.25	billion.	Final	settlement	of	the	transaction	under	the	
ASR	agreement,	including	delivery	of	the	remaining	shares,	if	any,	that	
Verizon is entitled to receive, is scheduled to occur in the second quarter 
of 2015. 

Credit Ratings
Verizon’s	credit	ratings	did	not	change	in	2014.

During	 the	 third	 quarter	 of	 2013,	Verizon’s	 credit	 ratings	 were	 down-
graded	 by	 Moody’s	 Investors	 Service	 (Moody’s),	 Standard	 &	 Poor’s	
Ratings	Services	(Standard	&	Poor’s)	and	Fitch	Ratings	(Fitch)	as	a	result	
of	Verizon’s	announcement	of	the	agreement	to	acquire	Vodafone’s	45%	
noncontrolling interest in Verizon Wireless for approximately $130 bil-
lion including the incurrence of third-party indebtedness to fund  the 
cash	portion	of	the	purchase	price	for	the	Wireless	Transaction.		Moody’s	
downgraded	Verizon’s	long-term	debt	ratings	one	notch	from	A3	to	Baa1,	
while	Standard	&	Poor’s	lowered	its	corporate	credit	rating	and	senior	
unsecured	debt	rating	one	notch	from	A-	to	BBB+	and	Fitch	lowered	its	
long-term issuer default rating and senior unsecured debt rating one 
notch from A to A-.    

Securities  ratings  assigned  by  rating  organizations  are  expressions  of 
opinion and are not recommendations to buy, sell or hold securities.  A 
securities rating is subject to revision or withdrawal at any time by the 
assigning rating organization.  Each rating should be evaluated indepen-
dently of any other rating.

Covenants
Our credit agreements contain covenants that are typical for large, invest-
ment grade companies.  These covenants include requirements to pay 
interest and principal in a timely fashion, pay taxes, maintain insurance 
with  responsible  and  reputable  insurance  companies,  preserve  our 
corporate  existence,  keep  appropriate  books  and  records  of  financial 
transactions, maintain our properties, provide financial and other reports 
to our lenders, limit pledging and disposition of assets and mergers and 
consolidations, and other similar covenants.  Additionally, our term loan 
credit agreements require us to maintain a leverage ratio (as such term 
is defined in those agreements) not in excess of 3.50:1.00 until our credit 
ratings are equal to or higher than A3 and A-.  See Note 8 to the consoli-
dated financial statements for additional details related to our term loan 
credit agreement.  

We  and  our  consolidated  subsidiaries  are  in  compliance  with  all  
debt covenants.

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oF Financial condition and ReSultS oF opeRationS  continued

Employer Contributions
We  operate  numerous  qualified  and  nonqualified  pension  plans  and 
other postretirement benefit plans.  These plans primarily relate to our 
domestic business units.  During 2014 and 2013, contributions to our 
qualified pension plans were $1.5 billion and not material, respectively.  
During 2012, we contributed $0.9 billion to our qualified pension plans, 
excluding the pension annuitization discussed above.  We also contrib-
uted $0.1 billion, $0.1 billion and $0.2 billion to our nonqualified pension 
plans in 2014, 2013 and 2012, respectively.

In an effort to reduce the risk of our portfolio strategy and better align 
assets with liabilities, we have adopted a liability driven pension strategy 
that seeks to better match cash flows from investments with projected 
benefit payments. We expect that the strategy will reduce the likelihood 
that assets will decline at a time when liabilities increase (referred to as 
liability hedging), with the goal to reduce the risk of underfunding to the 
plan and its participants and beneficiaries, however, we also expect the 
strategy to result in lower asset returns.  Based on this strategy and the 
funded status of the plans at December 31, 2014, we expect the min-
imum required qualified pension plan contribution in 2015 to be $0.7 
billion. Nonqualified pension contributions are estimated to be approxi-
mately $0.1 billion in 2015.

Contributions to our other postretirement benefit plans generally relate 
to payments for benefits on an as-incurred basis since the other post-
retirement benefit plans do not have funding requirements similar to 
the pension plans.  We contributed $0.7 billion, $1.4 billion and $1.5 bil-
lion to our other postretirement benefit plans in 2014, 2013 and 2012, 
respectively.  Contributions to our other postretirement benefit plans are 
estimated to be approximately $0.8 billion in 2015. 

Leasing Arrangements

See Note 7 to the consolidated financial statements for a discussion of 
leasing arrangements.

Increase (Decrease) In Cash and Cash Equivalents

Our Cash and cash equivalents at December 31, 2014 totaled $10.6 bil-
lion, a $42.9 billion decrease compared to Cash and cash equivalents at 
December 31, 2013 primarily as a result of the cash payment made to 
Vodafone as part of the completion of the Wireless Transaction. Our Cash 
and cash equivalents at December 31, 2013 totaled $53.5 billion, a $50.4 
billion increase compared to Cash and cash equivalents at December 31, 
2012 primarily as a result of the issuance of $49.0 billion aggregate prin-
cipal amount of fixed and floating rate notes.  

Free Cash Flow 
Free	 cash	 flow	 is	 a	 non-GAAP	 financial	 measure	 that	 management	
believes	is	useful	to	investors	and	other	users	of	Verizon’s	financial	infor-
mation	in	evaluating	cash	available	to	pay	debt	and	dividends.	Free	cash	
flow  is  calculated  by  subtracting  capital  expenditures  from  net  cash 
provided by operating activities. The following table reconciles net cash 
provided	by	operating	activities	to	Free	cash	flow:

Years Ended December 31, 

2014

(dollars in millions)
2012

2013

Net cash provided by operating activities
Less Capital expenditures (including 

$  30,631

$  38,818

$  31,486

capitalized software)

Free cash flow

 17,191
$  13,440

 16,604
$  22,214

 16,175
$  15,311

The changes in free cash flow during 2014, 2013 and 2012 were a result of 
the factors described in connection with net cash provided by operating 
activities	and	capital	expenditures.		On	February	21,	2014,	we	completed	
the Wireless Transaction which provides full access to the cash flows of 
Verizon Wireless.  The completion of the Wireless Transaction resulted in 
an increase in income tax payments as well as an increase in interest pay-
ments, which reduced our net cash provided by operating activities (see 
“Cash	Flows	Provided	by	Operating	Activities”).		

Employee Benefit Plan Funded Status and Contributions

Pension Annuitization
On October 17, 2012, we, along with our subsidiary Verizon Investment 
Management	Corp.,	and	Fiduciary	Counselors	Inc.,	as	independent	fidu-
ciary	of	the	Verizon	Management	Pension	Plan	(the	Plan),	entered	into	a	
definitive purchase agreement with The Prudential Insurance Company 
of	 America	 (Prudential)	 and	 Prudential	 Financial,	 Inc.,	 pursuant	 to	 
which the Plan would purchase a single premium group annuity contract 
from Prudential.

On December 10, 2012, upon issuance of the group annuity contract by 
Prudential, Prudential irrevocably assumed the obligation to make future 
annuity payments to approximately 41,000 Verizon management retirees 
who began receiving pension payments from the Plan prior to January 1, 
2010.	The	amount	of	each	retiree’s	annuity	payment	equals	the	amount	
of	such	individual’s	pension	benefit.	In	addition,	the	group	annuity	con-
tract is intended to replicate the same rights to future payments, such as 
survivor benefits, that are currently offered by the Plan. 

We  contributed  approximately  $2.6  billion  to  the  Plan  between 
September 1, 2012 and December 31, 2012 in connection with the trans-
action	 so	 that	 the	 Plan’s	 funding	 percentage	 would	 not	 decrease	 as	 a	
result of the transaction.

29

 
ManageMent’S diScuSSion and analy SiS   

oF Financial condition and ReSultS oF opeRationS  continued

Off Balance Sheet Arrangements and Contractual Obligations

Contractual Obligations and Commercial Commitments
The following table provides a summary of our contractual obligations and commercial commitments at December 31, 2014.  Additional detail about 
these items is included in the notes to the consolidated financial statements.

Contractual Obligations

Long-term debt(1)
Capital lease obligations(2)
Total long-term debt, including current maturities
Interest on long-term debt(1)
Operating leases(2)
Purchase obligations(3)
Other long-term liabilities(4)
Total contractual obligations

Payments Due By Period

(dollars in millions)

Total

$ 112,417
 516
 112,933
 87,501
 14,403
 20,991
 2,084
$ 237,912

Less than
 1 year

$

 2,239
 158
 2,397
 5,178
 2,499
 8,421
 1,425
$  19,920

1-3 years

3-5 years

$

 9,807
 218
 10,025
 10,081
 4,205
 8,503
 659
$  33,473

$  12,524
 93
 12,617
 9,504
 3,029
 2,544
 -
$  27,694

More	than
 5 years

$  87,847
 47
 87,894
 62,738
 4,670
 1,523
 -
$ 156,825

(1) Items included in long-term debt with variable coupon rates are described in Note 8 to the consolidated financial statements. 
(2) See Note 7 to the consolidated financial statements. 
(3) The purchase obligations reflected above are primarily commitments to purchase programming and network services, equipment, software, handsets and peripherals, and marketing activities, 
which will be used or sold in the ordinary course of business.  These amounts do not represent our entire anticipated purchases in the future, but represent only those items that are the subject 
of	contractual	obligations.		We	also	purchase	products	and	services	as	needed	with	no	firm	commitment.		For	this	reason,	the	amounts	presented	in	this	table	alone	do	not	provide	a	reliable	
indicator of our expected future cash outflows or changes in our expected cash position (see Note 17 to the consolidated financial statements). 

(4) Other long-term liabilities include estimated postretirement benefit and qualified pension plan contributions (see Note 12 to the consolidated financial statements).

We are not able to make a reliable estimate of when the unrecognized tax benefits balance of $1.8 billion and related interest and penalties will be settled with the respective taxing authorities 
until issues or examinations are further developed (see Note 13 to the consolidated financial statements).

Guarantees

market risk 

We guarantee the debentures and first mortgage bonds of our operating 
telephone company subsidiaries as well as the debt obligations of GTE 
Corporation that were issued and outstanding prior to July 1, 2003 (see 
Note 8 to the consolidated financial statements). 

In  connection  with  the  execution  of  agreements  for  the  sale  of  busi-
nesses and investments, Verizon ordinarily provides representations and 
warranties to the purchasers pertaining to a variety of nonfinancial mat-
ters, such as ownership of the securities being sold, as well as financial 
losses (see Note 17 to the consolidated financial statements). 

As of December 31, 2014, letters of credit totaling approximately $0.1 bil-
lion, which were executed in the normal course of business and support 
several financing arrangements and payment obligations to third parties, 
were outstanding (see Note 17 to the consolidated financial statements).

We  are  exposed  to  various  types  of  market  risk  in  the  normal  course 
of business, including the impact of interest rate changes, foreign cur-
rency  exchange  rate  fluctuations,  changes  in  investment,  equity  and 
commodity  prices  and  changes  in  corporate  tax  rates.    We  employ 
risk management strategies, which may include the use of a variety of 
derivatives including cross currency swaps, foreign currency and prepaid 
forwards and collars, interest rate swap agreements, commodity swap 
and forward agreements and interest rate locks.  We do not hold deriva-
tives for trading purposes.

It is our general policy to enter into interest rate, foreign currency and 
other derivative transactions only to the extent necessary to achieve our 
desired objectives in limiting our exposure to various market risks.  Our 
objectives include maintaining a mix of fixed and variable rate debt to 
lower  borrowing  costs  within  reasonable  risk  parameters  and  to  pro-
tect  against  earnings  and  cash  flow  volatility  resulting  from  changes 
in market conditions.  We do not hedge our market risk exposure in a 
manner that would completely eliminate the effect of changes in interest 
rates and foreign exchange rates on our earnings.  At December 31, 2014, 
we posted collateral of approximately $0.6 billion related to derivative 
contracts under collateral exchange arrangements.  While we may be 
exposed to credit losses due to the nonperformance of our counterpar-
ties, we consider the risk remote.  As such, we do not expect that our 
results of operations or financial condition will be materially affected by 
these risk management strategies.

30

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oF Financial condition and ReSultS oF opeRationS  continued

Interest Rate Risk

Foreign Currency Translation

The functional currency for our foreign operations is primarily the local 
currency.    The  translation  of  income  statement  and  balance  sheet 
amounts of our foreign operations into U.S. dollars is recorded as cumu-
lative translation adjustments, which are included in Accumulated other 
comprehensive income in our consolidated balance sheets.  Gains and 
losses on foreign currency transactions are recorded in the consolidated 
statements of income in Other income and (expense), net.  At December 
31,  2014,  our  primary  translation  exposure  was  to  the  British  Pound 
Sterling and the Euro.

Cross Currency Swaps
Verizon Wireless previously entered into cross currency swaps designated 
as cash flow hedges to exchange approximately $1.6 billion of British 
Pound Sterling and Euro-denominated debt into U.S. dollars and to fix 
our future interest and principal payments in U.S. dollars, as well as to 
mitigate the impact of foreign currency transaction gains or losses. In 
June 2014, we settled $0.8 billion of these cross currency swaps and the 
gains with respect to these swaps were not material.

During the first quarter of 2014, we entered into cross currency swaps 
designated as cash flow hedges to exchange approximately $5.4 billion 
of Euro and British Pound Sterling denominated debt into U.S. dollars. 
During the second quarter of 2014, we entered into cross currency swaps 
designated as cash flow hedges to exchange approximately $1.2 billion 
of  British  Pound  Sterling  denominated  debt  into  U.S.  dollars.  During 
the fourth quarter of 2014, we entered into cross currency swaps des-
ignated as cash flow hedges to exchange approximately $3.0 billion of 
Euro denominated debt into U.S. dollars and to fix our future interest and 
principal payments in U.S. dollars.  Each of these cross currency swaps 
was  entered  into  in  order  to  mitigate  the  impact  of  foreign  currency  
transaction gains or losses.

A portion of the gains and losses recognized in Other comprehensive 
income was reclassified to Other income and (expense), net to offset the 
related pre-tax foreign currency transaction gain or loss on the under-
lying debt obligations. The fair value of the outstanding swaps was $0.6 
billion, which was primarily included within Other liabilities on our con-
solidated balance sheet, at December 31, 2014 and was not material at 
December 31, 2013.  During 2014 and 2013, a pre-tax loss of $0.1 billion 
and an immaterial pre-tax gain, respectively, were recognized in Other 
comprehensive income with respect to these swaps. 

We are exposed to changes in interest rates, primarily on our short-term 
debt  and  the  portion  of  long-term  debt  that  carries  floating  interest 
rates.  As of December 31, 2014, approximately 86% of the aggregate 
principal  amount  of  our  total  debt  portfolio  consisted  of  fixed  rate 
indebtedness, including the effect of interest rate swap agreements des-
ignated as hedges.  The impact of a 100 basis point change in interest 
rates affecting our floating rate debt would result in a change in annual 
interest expense, including our interest rate swap agreements that are 
designated as hedges, of approximately $0.2 billion. The interest rates on 
substantially all of our existing long-term debt obligations are unaffected 
by changes to our credit ratings.

The table that follows summarizes the fair values of our long-term debt, 
including  current  maturities,  and  interest  rate  swap  derivatives  as  of 
December 31, 2014 and 2013.  The table also provides a sensitivity anal-
ysis of the estimated fair values of these financial instruments assuming 
100-basis-point  upward  and  downward  shifts  in  the  yield  curve.    Our 
sensitivity analysis does not include the fair values of our commercial 
paper and bank loans, if any, because they are not significantly affected 
by changes in market interest rates.

Long-term debt and  
related derivatives
At December 31, 2014
At December 31, 2013

Fair	Value
$  126,139
 103,103

Fair	Value
assuming
+ 100 basis
point shift
$  115,695
 95,497

(dollars in millions)
Fair	Value
assuming
- 100 basis
point shift
$  138,420
 111,910

Interest Rate Swaps
We enter into domestic interest rate swaps to achieve a targeted mix of 
fixed and variable rate debt. We principally receive fixed rates and pay 
variable	rates	based	on	LIBOR,	resulting	in	a	net	increase	or	decrease	to	
Interest expense.  These swaps are designated as fair value hedges and 
hedge against changes in the fair value of our debt portfolio.  We record 
the interest rate swaps at fair value on our consolidated balance sheets 
as assets and liabilities. 

During the second quarter of 2013, interest rate swaps with a notional 
value of $1.25 billion matured and the impact to our consolidated finan-
cial statements was not material.  During the third quarter of 2013, we 
entered into interest rate swaps with a total notional value of $1.8 bil-
lion.  At December 31, 2014 and 2013, the fair value of these interest 
rate swaps was not material.  At December 31, 2014, the total notional 
amount of these interest rate swaps was $1.8 billion. The ineffective por-
tion of these interest rate swaps was not material at December 31, 2014 
and 2013.

Forward Interest Rate Swaps 
In order to manage our exposure to future interest rate changes, during 
the fourth quarter of 2013, we entered into forward interest rate swaps 
with	 a	 notional	 value	 of	 $2.0	 billion.		 In	 March	 2014,	 we	 settled	 these	
forward interest rate swaps and the pre-tax gain was not material. During 
2014, we entered into forward interest rate swaps with a total notional 
value of $4.8 billion. We designated these contracts as cash flow hedges. 
During  the  fourth  quarter  of  2014,  we  settled  $2.8  billion  of  forward 
interest rate swaps and the pre-tax loss was not material. The fair value of 
these contracts was $0.2 billion, which was included within Other liabili-
ties on our consolidated balance sheet, at December 31, 2014 and was 
not material at December 31, 2013. 

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oF Financial condition and ReSultS oF opeRationS  continued

CritiCal aCCOunting estimates and reCently issued aCCOunting standards

Critical Accounting Estimates 

A summary of the critical accounting estimates used in preparing our 
financial statements is as follows:

•	 Wireless licenses and Goodwill are a significant component of our con-
solidated assets.  Both our wireless licenses and goodwill are treated as 
indefinite-lived intangible assets and, therefore are not amortized, but 
rather  are  tested  for  impairment  annually  in  the  fourth  fiscal  quarter, 
unless there are events or changes in circumstances during an interim 
period that indicate these assets may not be recoverable.  We believe 
our  estimates  and  assumptions  are  reasonable  and  represent  appro-
priate marketplace considerations as of the valuation date. We do not 
believe that reasonably likely adverse changes in our assumptions and 
estimates would result in an impairment charge as of our latest impair-
ment	 testing	 date.	 However,	 if	 there	 is	 a	 substantial	 and	 sustained	
adverse decline in our operating profitability, we may have impairment 
charges in future years. Any such impairment charge could be material 
to our results of operations and financial condition.

  Wireless Licenses
  The  carrying  value  of  our  wireless  licenses  was  approximately  $75.3 
billion  as  of  December  31,  2014. We  aggregate  our  wireless  licenses 
into one single unit of accounting, as we utilize our wireless licenses 
on an integrated basis as part of our nationwide wireless network.  Our 
wireless  licenses  provide  us  with  the  exclusive  right  to  utilize  certain 
radio frequency spectrum to provide wireless communication services.  
There are currently no legal, regulatory, contractual, competitive, eco-
nomic or other factors that limit the useful life of our wireless licenses.  
In 2014 and 2013, we performed a qualitative impairment assessment 
to  determine whether it is more likely than  not that  the  fair value of 
our  wireless  licenses  was  less  than  the  carrying  amount.    As  part  of 
our  assessment  we  considered  several  qualitative  factors  including 
the business enterprise value of Wireless, macroeconomic conditions 
(including changes in interest rates and discount rates), industry and 
market considerations (including industry revenue and EBITDA margin 
projections), the projected financial performance of Wireless, as well as 
other factors.  Based on our assessment in 2014 and 2013, we qualita-
tively concluded that it was more likely than not that the fair value of 
our  wireless  licenses  significantly  exceeded  their  carrying  value  and 
therefore, did not result in an impairment.

In 2012, our quantitative impairment test consisted of comparing the 
estimated fair value of our wireless licenses to the aggregated carrying 
amount as of the test date.  If the estimated fair value of our wireless 
licenses was less than the aggregated carrying amount of the wireless 
licenses then an impairment charge would have been recognized. Our 
annual  quantitative  impairment  test  for  2012  indicated  that  the  fair 
value significantly exceeded the carrying value and, therefore, did not 
result in an impairment.  

In 2012, using a quantitative assessment, we estimated the fair value of 
our wireless licenses using a direct income based valuation approach.  
This approach uses a discounted cash flow analysis to estimate what 
a  marketplace  participant  would  be  willing  to  pay  to  purchase  the 
aggregated wireless licenses as of the valuation date.  As a result, we 
were  required  to  make  significant  estimates  about  future  cash  flows 
specifically  associated  with  our  wireless  licenses,  an  appropriate  dis-
count  rate  based  on  the  risk  associated  with  those  estimated  cash 
flows  and  assumed  terminal  value  and  growth  rates.    We  consid-
ered  current  and  expected  future  economic  conditions,  current  and 
expected availability of wireless network technology and infrastructure 
and related equipment and the costs thereof as well as other relevant 
factors in estimating future cash flows.  The discount rate represented 
our  estimate  of  the  weighted-average  cost  of  capital  (WACC),  or 
expected return, that a marketplace participant would have required 
as  of  the  valuation  date.   We  developed  the  discount  rate  based  on 
our consideration of the cost of debt and equity of a group of guide-
line  companies  as  of  the  valuation  date.    Accordingly,  our  discount 
rate incorporated our estimate of the expected return a marketplace 
participant  would  have  required  as  of  the  valuation  date,  including 
the risk premium associated with the current and expected economic 
conditions  as  of  the  valuation  date.   The  terminal  value  growth  rate 
represented	our	estimate	of	the	marketplace’s	long-term	growth	rate.	

  Goodwill
  At December 31, 2014, the balance of our goodwill was approximately 
$24.6 billion, of which $18.4 billion was in our Wireless segment and 
$6.2  billion  was  in  our  Wireline  segment.    Determining  whether  an 
impairment  has  occurred  requires  the  determination  of  fair  value  of 
each  respective  reporting  unit.    Our  operating  segments,  Wireless 
and  Wireline,  are  deemed  to  be  our  reporting  units  for  purposes  of 
goodwill  impairment  testing.    The  fair  value  of  Wireless  significantly 
exceeded  its  carrying  value  and  the  fair  value  of  Wireline  exceeded 
its carrying value.  Accordingly, our annual impairment tests for 2014, 
2013 and 2012 did not result in an impairment. 

  The  fair  value  of  the  reporting  unit  is  calculated  using  a  market 
approach and a discounted cash flow method.  The market approach 
includes the use of comparative multiples to corroborate discounted 
cash  flow  results. The  discounted  cash  flow  method  is  based  on  the 
present  value  of  two  components—projected  cash  flows  and  a  ter-
minal  value. The  terminal  value  represents  the  expected  normalized 
future  cash  flows  of  the  reporting  unit  beyond  the  cash  flows  from 
the  discrete  projection  period. The  fair  value  of  the  reporting  unit  is 
calculated  based  on  the  sum  of  the  present  value  of  the  cash  flows 
from the discrete period and the present value of the terminal value. 
The estimated cash flows are discounted using a rate that represents 
our WACC.

32

 
 
ManageMent’S diScuSSion and analy SiS   

oF Financial condition and ReSultS oF opeRationS  continued

in income tax expense.  Actual tax payments may materially differ from 
estimated liabilities as a result of changes in tax laws as well as unan-
ticipated transactions impacting related income tax balances.

•	 Our  Plant,  property  and  equipment  balance  represents  a  significant 
component of our consolidated assets.  We record Plant, property and 
equipment at cost. We depreciate Plant, property and equipment on 
a  straight-line  basis  over  the  estimated  useful  life  of  the  assets.    We 
expect that a one-year increase in estimated useful lives of our Plant, 
property and equipment would result in a decrease to our 2014 depre-
ciation  expense  of  $2.7  billion  and  that  a  one-year  decrease  would 
result in an increase of approximately $5.2 billion in our 2014 deprecia-
tion expense.

Recently Issued Accounting Standards

See  Note  1  to  the  consolidated  financial  statements  for  a  discussion 
of recently issued accounting standard updates not yet adopted as of 
December 31, 2014.

•	 We  maintain  benefit  plans  for  most  of  our  employees,  including,  for 
certain  employees,  pension  and  other  postretirement  benefit  plans.  
At December 31, 2014, in the aggregate, pension plan benefit obliga-
tions exceeded the fair value of pension plan assets, which will result 
in higher future pension plan expense.  Other postretirement benefit 
plans  have  larger  benefit  obligations  than  plan  assets,  resulting  in 
expense.  Significant benefit plan assumptions, including the discount 
rate used, the long-term rate of return on plan assets and health care 
trend rates are periodically updated and impact the amount of benefit 
plan income, expense, assets and obligations.  A sensitivity analysis of 
the impact of changes in these assumptions on the benefit obligations 
and expense (income) recorded, as well as on the funded status due to 
an increase or a decrease in the actual versus expected return on plan 
assets as of December 31, 2014 and for the year then ended pertaining 
to	Verizon’s	pension	and	postretirement	benefit	plans	is	provided	in	the	
table below.

(dollars in millions)

Pension plans discount rate

Rate	of	return	on	pension	plan	assets

Postretirement plans discount rate

Rate	of	return	on	postretirement	plan	

assets

Health	care	trend	rates

Percentage
 point
change

Increase
 (decrease) at
December 31, 2014*

+0.50
-0.50

+1.00
-1.00

+0.50
-0.50

+1.00
-1.00

+1.00
-1.00

$

 (1,375)
 1,526

 (163)
 163

 (1,838)
 2,081

 (29)
 29

 3,760
 (3,023)

* 

In  determining  its  pension  and  other  postretirement  obligation,  the  Company  used 
a  weighted-average  discount  rate  of  4.2%. The  rate  was  selected  to  approximate  the 
composite interest rates available on a selection of high-quality bonds available in the 
market at December 31, 2014. The bonds selected had maturities that coincided with 
the  time  periods  during  which  benefits  payments  are  expected  to  occur,  were  non-
callable and available in sufficient quantities to ensure marketability (at least $0.3 billion 
par outstanding).

•	 Our current and deferred income taxes, and associated valuation allow-
ances, are impacted by events and transactions arising in the normal 
course of business as well as in connection with the adoption of new 
accounting  standards,  changes  in  tax  laws  and  rates,  acquisitions 
and  dispositions  of  businesses  and  non-recurring  items.    As  a  global 
commercial  enterprise,  our  income  tax  rate  and  the  classification  of 
income taxes can be affected by many factors, including estimates of 
the timing and realization of deferred income tax assets and the timing 
and  amount  of  income  tax  payments.    We  account  for  tax  benefits 
taken or expected to be taken in our tax returns in accordance with the 
accounting standard relating to the uncertainty in income taxes, which 
requires the use of a two-step approach for recognizing and measuring 
tax benefits taken or expected to be taken in a tax return.  We review 
and adjust our liability for unrecognized tax benefits based on our best 
judgment given the facts, circumstances, and information available at 
each reporting date.  To the extent that the final outcome of these tax 
positions is different than the amounts recorded, such differences may 
impact  income  tax  expense  and  actual  tax  payments.   We  recognize 
any interest and penalties accrued related to unrecognized tax benefits 

33

ManageMent’S diScuSSion and analy SiS   

oF Financial condition and ReSultS oF opeRationS  continued

On	 February	 5,	 2015,	 we	 announced	 that	 we	 have	 entered	 into	 a	
definitive	 agreement	 with	 Frontier	 pursuant	 to	 which	Verizon	 will	 sell	
its local exchange business and related landline activities in California,  
Florida,	 and	 Texas,	 including	 FiOS	 Internet	 and	 Video	 customers,	 
switched and special access lines and high-speed Internet service and 
long  distance  voice  accounts  in  these  three  states  for  approximately 
$10.5 billion.  See Note 2 to the consolidated financial statements for 
additional information.

Other
During	 the	 fourth	 quarter	 of	 2014,	 Redbox	 Instant	 by	Verizon,	 a	 ven-
ture	 between	Verizon	 and	 Redbox	 Automated	 Retail,	 LLC	 (Redbox),	 a	
wholly-owned subsidiary of Outerwall Inc., ceased providing service to 
its customers.  In accordance with an agreement between the parties, 
Redbox	 withdrew	 from	 the	 venture	 on	 October	 20,	 2014	 and	Verizon	
wound  down  and  dissolved  the  venture  during  the  fourth  quarter  of 
2014. As a result of the termination of the venture, we recorded a pre-tax 
loss of $0.1 billion in the fourth quarter of 2014.  

During	 February	 2014,	 Verizon	 acquired	 a	 business	 dedicated	 to	 
the  development  of  IP  television  for  cash  consideration  that  was  
not significant.  

During the fourth quarter of 2013, Verizon acquired an industry leader in 
content delivery networks for $0.4 billion.   

See  Note  2  to  the  consolidated  financial  statements  for  additional  
information.

aCquisitiOns and divestitures

Wireless

Wireless Transaction
On	February	21,	2014,	we	completed	the	Wireless	Transaction	for	aggre-
gate  consideration  of  approximately  $130  billion.   The  consideration 
paid was primarily comprised of cash of approximately $58.89 billion,  
Verizon common stock with a value of approximately $61.3 billion and 
other consideration. 

Omnitel Transaction 
On	 February	 21,	 2014,	 Verizon	 and	 Vodafone	 also	 consummated	 the	
sale  of  the  Omnitel  Interest  (the  Omnitel Transaction)  by  a  subsidiary 
of Verizon to a subsidiary of Vodafone in connection with the Wireless 
Transaction pursuant to a separate share purchase agreement. As a result, 
during 2014, we recognized a pre-tax gain of $1.9 billion on the disposal 
of the Omnitel interest. 

See Note 2 to the consolidated financial statements for additional infor-
mation regarding the Wireless Transaction.

Spectrum License Transactions
On	January	29,	2015,	the	FCC	completed	an	auction	of	65	MHz	of	spec-
trum, which it identified as the AWS-3 band.  Verizon participated in that 
auction, and was the high bidder on 181 spectrum licenses, for which we 
will pay approximately $10.4 billion. During the fourth quarter of 2014, 
we made a deposit of $0.9 billion related to our participation in this auc-
tion.	On	February	13,	2015,	we	made	a	down	payment	of	$1.2	billion	for	
these spectrum licenses. Verizon has submitted an application for these 
licenses and must complete payment for them in the first quarter of 2015.

From	time	to	time,	we	enter	into	agreements	to	buy,	sell	or	exchange	
spectrum licenses.  We believe these spectrum license transactions have 
allowed us to continue to enhance the reliability of our network while 
also  resulting  in  a  more  efficient  use  of  spectrum.    See  Note  2  to  the 
consolidated  financial  statements  for  additional  details  regarding  our 
spectrum license transactions.

Tower Monetization Transaction
On	February	5,	2015,	we	announced	an	agreement	with	American	Tower	
pursuant to which American Tower will have the exclusive right to lease, 
acquire or otherwise operate and manage many of our wireless towers 
for an upfront payment of $5.1 billion, which also includes payment for 
the sale of 165 towers.  See Note 2 to the consolidated financial state-
ments for additional information. 

Wireline

During July 2014, Verizon sold a non-strategic Wireline business for cash 
consideration that was not significant.  Additionally, during July 2012, we 
acquired	HUGHES	Telematics	for	approximately	$12	per	share	in	cash	for	
a total acquisition price of $0.6 billion. The acquisition has accelerated 
our ability to bring more telematics offerings to market for existing and 
new customers. See Note 2 to the consolidated financial statements for 
additional information.  

34

 
ManageMent’S diScuSSion and analy SiS   

oF Financial condition and ReSultS oF opeRationS  continued

CautiOnary statement C OnCerning 
fOrward-lOOking statements

In this report we have made forward-looking statements.  These state-
ments are based on our estimates and assumptions and are subject to 
risks	and	uncertainties.		Forward-looking	statements	include	the	infor-
mation concerning our possible or assumed future results of operations.  
Forward-looking	statements	also	include	those	preceded	or	followed	by	
the	 words	“anticipates,”	“believes,”	“estimates,”	“hopes”	or	 similar	 expres-
sions.		For	those	statements,	we	claim	the	protection	of	the	safe	harbor	for	
forward-looking statements contained in the Private Securities Litigation 
Reform	Act	of	1995.

The following important factors, along with those discussed elsewhere 
in  this  report  and  in  other  filings  with  the  Securities  and  Exchange 
Commission  (SEC),  could  affect  future  results  and  could  cause  
those results to differ materially from those expressed in the forward-
looking statements:

•	 adverse conditions in the U.S. and international economies; 

•	 the effects of competition in the markets in which we operate;

•	 material changes in technology or technology substitution;

•	 disruption	of	our	key	suppliers’	provisioning	of	products	or	services;

•	 changes in the regulatory environment in which we operate, including 

any increase in restrictions on our ability to operate our networks;

•	 breaches of network or information technology security, natural disas-
ters,  terrorist  attacks  or  acts  of  war  or  significant  litigation  and  any 
resulting financial impact not covered by insurance;

•	 our high level of indebtedness; 

•	 an  adverse  change  in  the  ratings  afforded  our  debt  securities  by 
nationally  accredited  ratings  organizations  or  adverse  conditions  in 
the	 credit	 markets	 affecting	 the	 cost,	 including	 interest	 rates,	 and/or	
availability of further financing;

•	 material  adverse  changes  in  labor  matters,  including  labor  negotia-

tions,	and	any	resulting	financial	and/or	operational	impact;

•	 significant increases in benefit plan costs or lower investment returns 

on plan assets;

•	 changes in tax laws or treaties, or in their interpretation;

•	 changes in accounting assumptions that regulatory agencies, including 
the  SEC,  may  require  or  that  result  from  changes  in  the  accounting 
rules or their application, which could result in an impact on earnings; 
and

•	 the inability to implement our business strategies.

35

RepoRt of ManageMent on InteRnal ContRol o veR 

RepoRt of Independent RegIsteRed publIC aCCountIng 

fInanCIal RepoR tIng

fIRM on InteRnal ContRol o veR fInanCIal RepoR tIng

v e r i zo n   co m m u n i c at i o n s   i n c .  a n d   s u b s i d i a r i e s

We, the management of Verizon Communications Inc., are responsible 
for establishing and maintaining adequate internal control over financial 
reporting of the company.  Management has evaluated internal control 
over financial reporting of the company using the criteria for effective 
internal control established in Internal Control–Integrated Framework 
issued by the Committee of Sponsoring Organizations of the Treadway 
Commission in 2013.

Management has assessed the effectiveness of the company’s internal 
control over financial reporting as of December 31, 2014.  Based on this 
assessment, we believe that the internal control over financial reporting 
of the company is effective as of December 31, 2014.  In connection with 
this assessment, there were no material weaknesses in the company’s 
internal control over financial reporting identified by management.

The  company’s  financial  statements  included  in  this  Annual  Report 
have been audited by Ernst & Young LLP, independent registered public 
accounting  firm.    Ernst  & Young  LLP  has  also  provided  an  attestation 
report on the company’s internal control over financial reporting.

Lowell C. McAdam
Chairman and Chief Executive Officer

Francis J. Shammo
Executive Vice President and Chief Financial Officer

Anthony T. Skiadas
Senior Vice President and Controller

To The Board of Directors and Shareowners of Verizon 
Communications Inc.: 

We have audited Verizon Communications Inc. and subsidiaries’ (Verizon) 
internal  control  over  financial  reporting  as  of  December  31,  2014, 
based on criteria established in Internal Control–Integrated Framework 
issued by the Committee of Sponsoring Organizations of the Treadway 
Commission (2013 framework) (the COSO criteria).  Verizon’s manage-
ment  is  responsible  for  maintaining  effective  internal  control  over 
financial reporting, and for its assessment of the effectiveness of internal 
control over financial reporting included in the accompanying Report of 
Management on Internal Control Over Financial Reporting.  Our respon-
sibility is to express an opinion on the company’s internal control over 
financial reporting based on our audit. 

We conducted our audit in accordance with the standards of the Public 
Company Accounting Oversight Board (United States).  Those standards 
require that we plan and perform the audit to obtain reasonable assur-
ance about whether effective internal control over financial reporting 
was maintained in all material respects.  Our audit included obtaining 
an understanding of internal control over financial reporting, assessing 
the risk that a material weakness exists, testing and evaluating the design 
and operating effectiveness of internal control based on the assessed 
risk, and performing such other procedures as we considered necessary 
in the circumstances.  We believe that our audit provides a reasonable 
basis for our opinion.

A company’s internal control over financial reporting is a process designed 
to  provide  reasonable  assurance  regarding  the  reliability  of  financial 
reporting and the preparation of financial statements for external pur-
poses in accordance with generally accepted accounting principles.  A 
company’s internal control over financial reporting includes those poli-
cies and procedures that (1) pertain to the maintenance of records that, 
in  reasonable  detail,  accurately  and  fairly  reflect  the  transactions  and 
dispositions of the assets of the company; (2) provide reasonable assur-
ance that transactions are recorded as necessary to permit preparation of 
financial statements in accordance with generally accepted accounting 
principles, and that receipts and expenditures of the company are being 
made only in accordance with authorizations of management and direc-
tors of the company; and (3) provide reasonable assurance regarding 
prevention or timely detection of unauthorized acquisition, use, or dis-
position of the company’s assets that could have a material effect on the 
financial statements.

36

 
Because of its inherent limitations, internal control over financial reporting 
may not prevent or detect misstatements.  Also, projections of any evalu-
ation of effectiveness to future periods are subject to the risk that controls 
may become inadequate because of changes in conditions, or that the 
degree of compliance with the policies or procedures may deteriorate.

In  our  opinion, Verizon  maintained,  in  all  material  respects,  effective 
internal control over financial reporting as of December 31, 2014, based 
on the COSO criteria.

We also have audited, in accordance with the standards of the Public 
Company Accounting Oversight Board (United States), the consolidated 
balance sheets of Verizon as of December 31, 2014 and 2013, and the 
related consolidated statements of income, comprehensive income, cash 
flows and changes in equity for each of the three years in the period 
ended  December  31,  2014  and  our  report  dated  February  23,  2015 
expressed an unqualified opinion thereon. 

Ernst & Young LLP
New York, New York

February 23, 2015 

RepoRt of Independent RegIsteRed   

publIC aCCountIng fIRM

To The Board of Directors and Shareowners of Verizon 
Communications Inc.:

We  have  audited  the  accompanying  consolidated  balance  sheets  of 
Verizon Communications Inc. and subsidiaries (Verizon) as of December 
31, 2014 and 2013, and the related consolidated statements of income, 
comprehensive income, cash flows and changes in equity for each of 
the three years in the period ended December 31, 2014.  These financial 
statements are the responsibility of Verizon’s management.  Our respon-
sibility is to express an opinion on these financial statements based on 
our audits.

We conducted our audits in accordance with the standards of the Public 
Company  Accounting  Oversight  Board  (United  States).    Those  stan-
dards require that we plan and perform the audit to obtain reasonable 
assurance about whether the financial statements are free of material 
misstatement.  An audit includes examining, on a test basis, evidence 
supporting the amounts and disclosures in the financial statements.  An 
audit also includes assessing the accounting principles used and signifi-
cant estimates made by management, as well as evaluating the overall 
financial statement presentation.  We believe that our audits provide a 
reasonable basis for our opinion.

In our opinion, the financial statements referred to above present fairly, 
in  all  material  respects,  the  consolidated  financial  position  of Verizon 
at  December  31,  2014  and  2013,  and  the  consolidated  results  of  its 
operations and its cash flows for each of the three years in the period 
ended December 31, 2014, in conformity with U.S. generally accepted 
accounting principles.

We also have audited, in accordance with the standards of the Public 
Company Accounting Oversight Board (United States), Verizon’s internal 
control over financial reporting as of December 31, 2014, based on cri-
teria established in Internal Control–Integrated Framework issued by the 
Committee of Sponsoring Organizations of the Treadway Commission 
(2013 framework) and our report dated February 23, 2015 expressed an 
unqualified opinion thereon.  

Ernst & Young LLP
New York, New York

February 23, 2015

37

ConsolIdated s tateMents of InCoMe 

Years Ended December 31,

Operating Revenues

Operating Expenses

Cost of services and sales (exclusive of items shown below)
Selling, general and administrative expense
Depreciation and amortization expense

Total Operating Expenses

Operating Income
Equity in earnings of unconsolidated businesses
Other income and (expense), net
Interest expense
Income Before (Provision) Benefit For Income Taxes
(Provision) Benefit for income taxes
Net Income

Net income attributable to noncontrolling interests
Net income attributable to Verizon
Net Income

Basic Earnings Per Common Share
Net income attributable to Verizon
Weighted-average shares outstanding (in millions)

Diluted Earnings Per Common Share
Net income attributable to Verizon
Weighted-average shares outstanding (in millions)

See Notes to Consolidated Financial Statements

v e r i zo n   co m m u n i c at i o n s   i n c .  a n d   s u b s i d i a r i e s

2014

(dollars in millions, except per share amounts) 
2012

2013

$ 127,079

$  120,550

$  115,846

 49,931
 41,016
 16,533
 107,480

 19,599
 1,780
 (1,194)
 (4,915)
 15,270
 (3,314)
$  11,956

$  2,331
 9,625
$  11,956

$

$

2.42
3,974

2.42
3,981

 44,887
 27,089
 16,606
 88,582

 31,968
 142
 (166)
 (2,667)
 29,277
 (5,730)
$  23,547

$  12,050
 11,497
$  23,547

$

$

4.01
2,866

4.00
2,874

 46,275
 39,951
 16,460
 102,686

 13,160
 324
 (1,016)
 (2,571)
 9,897
 660
$  10,557

$

 9,682
 875
$  10,557

$

$

.31
2,853

.31
2,862

38

ConsolIdated s tateMents of CoMpRehensIve InCoMe 

Years Ended December 31,

Net Income
Other Comprehensive Income, net of taxes
Foreign currency translation adjustments
Unrealized gain (loss) on cash flow hedges
Unrealized gain (loss) on marketable securities
Defined benefit pension and postretirement plans
Other comprehensive income (loss) attributable to Verizon
Other comprehensive income (loss) attributable to noncontrolling interests
Total Comprehensive Income
Comprehensive income attributable to noncontrolling interests
Comprehensive income attributable to Verizon
Total Comprehensive Income

See Notes to Consolidated Financial Statements

v e r i zo n   co m m u n i c at i o n s   i n c .  a n d   s u b s i d i a r i e s

2014

2013

(dollars in millions)
2012

$  11,956

$  23,547

$  10,557

 (1,199)
 (197)
 (5)
 154
 (1,247)
 (23)
$  10,686
 2,308
 8,378
$  10,686

 60
 25
 16
 22
 123
 (15)
$  23,655
 12,035
 11,620
$  23,655

 69
 (68)
 29
 936
 966
 10
$  11,533
 9,692
 1,841
$  11,533

39

v e r i zo n   co m m u n i c at i o n s   i n c .  a n d   s u b s i d i a r i e s

(dollars in millions, except per share amounts) 
2013

2014

$

 10,598
 555
 13,993
 1,153
 3,324
 29,623

 230,508
 140,561
 89,947

 802
 75,341
 24,639
 5,728
 6,628
$  232,708

$

 2,735
 16,680
 8,649
 28,064

 110,536
 33,280
 41,578
 5,574

$

 53,528
 601
 12,439
 1,020
 3,406
 70,994

 220,865
 131,909
 88,956

 3,432
 75,747
 24,634
 5,800
 4,535
$  274,098

$

 3,933
 16,453
 6,664
 27,050

 89,658
 27,682
 28,639
 5,653

 – 

 – 

 424
 11,155
 2,447
 1,111
 (3,263)
 424
 1,378
 13,676
$  232,708

 297
 37,939
 1,782
 2,358
 (3,961)
 421
 56,580
 95,416
$  274,098

ConsolIdated balanCe sheets

At December 31,

Assets
Current assets

Cash and cash equivalents 
Short-term investments
Accounts receivable, net of allowances of $739 and $645
Inventories
Prepaid expenses and other

Total current assets

Plant, property and equipment

Less accumulated depreciation

Investments in unconsolidated businesses
Wireless licenses
Goodwill
Other intangible assets, net
Other assets
Total assets

Liabilities and Equity
Current liabilities 

Debt maturing within one year
Accounts payable and accrued liabilities
Other

Total current liabilities

Long-term debt
Employee benefit obligations
Deferred income taxes
Other liabilities

Equity

Series preferred stock ($.10 par value; none issued)
Common stock ($.10 par value; 4,242,374,240 and 2,967,610,119 shares 

issued in each period, respectively)

Contributed capital
Reinvested earnings
Accumulated other comprehensive income
Common stock in treasury, at cost
Deferred compensation – employee stock ownership plans and other
Noncontrolling interests

Total equity
Total liabilities and equity

See Notes to Consolidated Financial Statements

40

ConsolIdated s tateMents of Cash flows 

Years Ended December 31, 

Cash Flows from Operating Activities
Net Income
Adjustments to reconcile net income to net cash provided by operating activities:

Depreciation and amortization expense
Employee retirement benefits
Deferred income taxes
Provision for uncollectible accounts
Equity in earnings of unconsolidated businesses, net of dividends received
Changes in current assets and liabilities, net of effects from  

acquisition/disposition of businesses

Accounts receivable
Inventories
Other assets
Accounts payable and accrued liabilities

Other, net
Net cash provided by operating activities

Cash Flows from Investing Activities
Capital expenditures (including capitalized software)
Acquisitions of investments and businesses, net of cash acquired
Acquisitions of wireless licenses
Proceeds from dispositions of wireless licenses
Proceeds from dispositions of businesses
Other, net

Net cash used in investing activities

Cash Flows from Financing Activities
Proceeds from long-term borrowings
Repayments of long-term borrowings and capital lease obligations
Decrease in short-term obligations, excluding current maturities
Dividends paid
Proceeds from sale of common stock
Purchase of common stock for treasury
Special distribution to noncontrolling interest
Acquisition of noncontrolling interest
Other, net

Net cash provided by (used in) financing activities

v e r i zo n   co m m u n i c at i o n s   i n c .  a n d   s u b s i d i a r i e s

2014

2013

(dollars in millions)
2012

$  11,956

$  23,547

$  10,557

 16,533
 8,130
 (92)
 1,095
 (1,743)

 (2,745)
 (132)
 (695)
 1,412
 (3,088)
 30,631

 (17,191)
 (182)
 (354)
 2,367
 120
 (616)
 (15,856)

 30,967
 (17,669)
 (475)
 (7,803)
 34
 – 
 – 
 (58,886)
 (3,873)
 (57,705)

 16,606
 (5,052)
 5,785
 993
 (102)

 (843)
 56
 (143)
 925
 (2,954)
 38,818

 (16,604)
 (494)
 (580)
 2,111
 – 
 734
 (14,833)

 49,166
 (8,163)
 (142)
 (5,936)
 85
 (153)
 (3,150)
 – 
 (5,257)
 26,450

 16,460
 8,198
 (952)
 972
 77

 (1,717)
 (136)
 306
 1,144
 (3,423)
 31,486

 (16,175)
 (913)
 (4,298)
 363
 – 
 521
 (20,502)

 4,489
 (6,403)
 (1,437)
 (5,230)
 315
 – 
 (8,325)
 – 
 (4,662)
 (21,253)

Increase (decrease) in cash and cash equivalents
Cash and cash equivalents, beginning of period
Cash and cash equivalents, end of period

 (42,930)
 53,528
$  10,598

 50,435
 3,093
$  53,528

 (10,269)
 13,362
 3,093

$

See Notes to Consolidated Financial Statements

41

ConsolIdated stateMents of Changes In equIty 

v e r i zo n   co m m u n i c at i o n s   i n c .  a n d   s u b s i d i a r i e s

(dollars in millions, except per share amounts, and shares in thousands)

2014
Shares

Amount

2013
Shares

Amount

2012
Shares

Amount

$

 2,967,610
 1,274,764
 4,242,374

 297
 127
 424

 2,967,610
 – 
 2,967,610

$

 297
 – 
 297

 2,967,610
 – 
 2,967,610

$

 297
 – 
 297

 37,939
 (26,898)
 114
 11,155

 1,782
 9,625
 (8,960)
 2,447

 2,358
 (1,199)
 (197)
 (5)
 154
 (1,247)
 1,111

 (3,961)
 – 
 541
 157
 – 
 (3,263)

 421
 166
 (163)
 424

 56,580
 (55,960)
 2,331
 (23)
 2,308
 (1,550)
 1,378

 (105,610)
 – 
 14,132
 4,105
 (37)
 (87,410)

 37,990
 – 
 (51)
 37,939

 (3,734)
 11,497
 (5,981)
 1,782

 2,235
 60
 25
 16
 22
 123
 2,358

 (109,041)
 (3,500)
 6,835
 96
 – 
 (105,610)

 (4,071)
 (153)
 260
 3
 – 
 (3,961)

 (133,594)
 – 
 11,434
 13,119
 – 
 (109,041)

 440
 152
 (171)
 421

 52,376
 – 
 12,050
 (15)
 12,035
 (7,831)
 56,580

 37,919
 – 
 71
 37,990

 1,179
 875
 (5,788)
 (3,734)

 1,269
 69
 (68)
 29
 936
 966
 2,235

 (5,002)
 – 
 433
 498
 – 
 (4,071)

 308
 196
 (64)
 440

 49,938
 – 
 9,682
 10
 9,692
 (7,254)
 52,376

$  13,676

$  95,416

$  85,533

Years Ended December 31,

Common Stock
Balance at beginning of year
Common shares issued (Note 2)
Balance at end of year

Contributed Capital
Balance at beginning of year
Acquisition of noncontrolling interest (Note 2)
Other
Balance at end of year

Reinvested Earnings (Accumulated Deficit)
Balance at beginning of year
Net income attributable to Verizon
Dividends declared ($2.16, $2.09, $2.03) per share
Balance at end of year

Accumulated Other Comprehensive Income
Balance at beginning of year attributable to Verizon
Foreign currency translation adjustments
Unrealized gains (losses) on cash flow hedges
Unrealized gains (losses) on marketable securities
Defined benefit pension and postretirement plans
Other comprehensive income (loss)
Balance at end of year attributable to Verizon

Treasury Stock
Balance at beginning of year
Shares purchased
Employee plans (Note 16)
Shareowner plans (Note 16)
Other
Balance at end of year

Deferred Compensation-ESOPs and Other
Balance at beginning of year
Restricted stock equity grant
Amortization
Balance at end of year

Noncontrolling Interests
Balance at beginning of year
Acquisition of noncontrolling interest (Note 2)
Net income attributable to noncontrolling interests
Other comprehensive income (loss)
Total comprehensive income (loss)
Distributions and other
Balance at end of year

Total Equity

See Notes to Consolidated Financial Statements

42

v e r i zo n   co m m u n i c at i o n s   i n c .  a n d   s u b s i d i a r i e s

notes to ConsolIdated fInanCIal s tateMents 

NOTE  1

DESCRIPTION  OF  BUSINESS  AND  SUMMARY  OF  SIGNIFICANT  ACCOUNTING POLICIES

Description of Business
Verizon Communications Inc. (Verizon or the Company) is a holding com-
pany that, acting through its subsidiaries, is one of the world’s leading 
providers of communications, information and entertainment products 
and  services  to  consumers,  businesses  and  governmental  agencies 
with a presence around the world.  We have two reportable segments, 
Wireless and Wireline.  For further information concerning our business 
segments, see Note 14. 

The Wireless segment provides wireless communications products and 
services across one of the most extensive and reliable wireless networks 
in  the  United  States  (U.S.)  and  has  the  largest  fourth-generation  (4G) 
Long-Term  Evolution  (LTE)  technology  and  third-generation  (3G)  net-
works of any U.S. wireless service provider.

The Wireline segment provides voice, data and video communications 
products and enhanced services, including broadband video and data, 
corporate networking solutions, data center and cloud services, security 
and managed network services and local and long distance voice ser-
vices. We provide these products and services to consumers in the United 
States, as well as to carriers, businesses and government customers both 
in the United States and around the world.

Consolidation 
The  method  of  accounting  applied  to  investments,  whether  consoli-
dated, equity or cost, involves an evaluation of all significant terms of 
the investments that explicitly grant or suggest evidence of control or 
influence over the operations of the investee.  The consolidated financial 
statements include our controlled subsidiaries.  For controlled subsidiaries 
that are not wholly-owned, the noncontrolling interests are included in 
Net income and Total equity. Investments in businesses which we do not 
control, but have the ability to exercise significant influence over oper-
ating and financial policies, are accounted for using the equity method.  
Investments in which we do not have the ability to exercise significant 
influence over operating and financial policies are accounted for under 
the  cost  method.    Equity  and  cost  method  investments  are  included 
in Investments in unconsolidated businesses  in  our  consolidated  bal-
ance sheets.  Certain of our cost method investments are classified as 
available-for-sale securities and adjusted  to  fair  value  pursuant to the 
accounting standard related to debt and equity securities.  All significant 
intercompany accounts and transactions have been eliminated.

Basis of Presentation
We have reclassified certain prior year amounts to conform to the current 
year presentation.

Use of Estimates
We  prepare  our  financial  statements  using  U.S.  generally  accepted 
accounting principles (GAAP), which require management to make esti-
mates and assumptions that affect reported amounts and disclosures.  
Actual results could differ from those estimates.

Examples  of  significant  estimates  include:  the  allowance  for  doubtful 
accounts,  the  recoverability  of  plant,  property  and  equipment,  the 
recoverability of intangible assets and other long-lived assets, unbilled 
revenues,  fair  values  of  financial  instruments,  unrecognized  tax  ben-
efits, valuation allowances on tax assets, accrued expenses, pension and 
postretirement benefit assumptions, contingencies and allocation of pur-
chase prices in connection with business combinations.

Revenue Recognition
Multiple Deliverable Arrangements
In  both  our  Wireless  and  Wireline  segments,  we  offer  products  and 
services  to  our  customers  through  bundled  arrangements.  These 
arrangements involve multiple deliverables which may include products, 
services, or a combination of products and services.

Wireless
Our Wireless segment earns revenue primarily by providing access to and 
usage of its network.  In general, access revenue is billed one month in 
advance and recognized when earned.  Usage revenue is generally billed 
in arrears and recognized when service is rendered.  Equipment sales 
revenue associated with the sale of wireless handsets and accessories is 
generally recognized when the products are delivered to and accepted 
by the customer, as this is considered to be a separate earnings process 
from providing wireless services.  For agreements involving the resale of 
third-party services in which we are considered the primary obligor in 
the arrangements, we record the revenue gross at the time of the sale.  
For equipment sales, we generally subsidize the cost of wireless devices 
for plans under our traditional subsidy model.  The amount of this sub-
sidy is generally contingent on the arrangement and terms selected by 
the customer.   In multiple deliverable arrangements which involve the 
sale of equipment and a service contract, the equipment revenue is rec-
ognized up to the amount collected when the wireless device is sold.  

In addition to the traditional subsidy model for equipment sales, we offer 
new and existing customers the option to participate in Verizon Edge, a 
program that provides eligible wireless customers with the ability to pay 
for handsets under an equipment installment plan. Under the Verizon 
Edge program, customers have the right to upgrade their handset after 
a minimum of 30 days, subject to certain conditions, including making a 
stated portion of the required device payments, trading in their handset 
in  good  working  condition  and  signing  a  new  contract  with Verizon. 
Upon upgrade, the outstanding balance of the equipment installment 
plan is exchanged for the used handset. This trade-in right is accounted 
for as a guarantee obligation.

Verizon Edge is a multiple-element arrangement typically consisting of 
the trade-in right, handset and monthly wireless service. At the incep-
tion  of  the  arrangement,  the  amount  allocable  to  the  delivered  units 
of accounting is limited to the amount that is not contingent upon the 
delivery of the monthly wireless service (the noncontingent amount). 
The full amount of the trade-in right’s fair value (not an allocated value) 
will be recognized as the guarantee liability and the remaining allocable 
consideration will be allocated to the handset. The value of the guar-
antee  liability  effectively  results  in  a  reduction  to  revenue  recognized 
for  the  sale  of  the  handset. The  guarantee  liability  is  measured  at  fair 
value  upon  initial  recognition  based  on  assumptions  lacking  observ-
able pricing inputs including the probability and timing of the customer 
upgrading to a new phone, the customer’s estimated remaining install-
ment balance at the time of trade-in and the estimated fair value of the 
phone at the time of trade-in and therefore is classified within Level 3 of 
the fair value hierarchy. When the customer trades-in their used phone, 
the handset received is recorded to inventory and measured as the dif-
ference between the remaining equipment installment plan balance at 
the time of trade-in and the guarantee liability. As a result of changes in 
the Verizon Edge program during 2014, and corresponding changes in 
related assumptions, the guarantee liability associated with Verizon Edge 

43

notes to ConsolIdated fInanCIal s tateMents  continued

agreements under the current program is not material.  The guarantee 
liability may increase after initial recognition as a result of changes in 
facts or assumptions and we will account for any increase in the guar-
antee liability with a corresponding decrease to revenue. The subsequent 
derecognition of the guarantee liability occurs when the guarantor is 
released from risk, which will occur at the earlier of the time the trade-in 
right is exercised or expires.

Wireline
Our Wireline segment earns revenue based upon usage of its network 
and facilities and contract fees.  In general, fixed monthly fees for voice, 
video, data and certain other services are billed one month in advance 
and recognized when earned.  Revenue from services that are not fixed 
in amount and are based on usage is generally billed in arrears and rec-
ognized when service is rendered.

We sell each of the services offered in bundled arrangements (i.e., voice, 
video and data), as well as separately; therefore each product or service 
has a standalone selling price.  For these arrangements, revenue is allo-
cated to each deliverable using a relative selling price method. Under this 
method, arrangement consideration is allocated to each separate deliver-
able based on our standalone selling price for each product or service.  
These services include FiOS services, individually or in bundles, and High 
Speed Internet.   

When we bundle equipment with maintenance and monitoring services, 
we recognize equipment revenue when the equipment is installed in 
accordance with contractual specifications and ready for the customer’s 
use.  The maintenance and monitoring services are recognized monthly 
over the term of the contract as we provide the services.  

Installation-related fees, along with the associated costs up to but not 
exceeding these fees, are deferred and amortized over the estimated cus-
tomer relationship period.

For each of our segments, we report taxes imposed by governmental 
authorities on revenue-producing transactions between us and our cus-
tomers on a net basis.

Maintenance and Repairs
We charge the cost of maintenance and repairs, including the cost of 
replacing minor items not constituting substantial betterments, princi-
pally to Cost of services and sales as these costs are incurred.

On January 28, 2014, at a special meeting of our shareholders, we received 
shareholder approval to increase our authorized shares of common stock 
by 2 billion shares to an aggregate of 6.25 billion authorized shares of 
common stock.  On February 4, 2014, this authorization became effec-
tive.  On February 21, 2014, we issued approximately 1.27 billion shares 
of common stock upon completing the acquisition of Vodafone Group 
Plc’s indirect 45% interest in Cellco Partnership d/b/a Verizon Wireless. 
See Note 2 for additional information.

Cash and Cash Equivalents
We consider all highly liquid investments with a maturity of 90 days or 
less when purchased to be cash equivalents.  Cash equivalents are stated 
at cost, which approximates quoted market value and include amounts 
held in money market funds. 

Marketable Securities

We  have  investments  in  marketable  securities,  which  are  considered 
“available-for-sale” under the provisions of the accounting standard for 
certain debt and equity securities, and are included in the accompanying 
consolidated  balance  sheets  in  Short-term  investments,  Investments 
in unconsolidated businesses or Other assets.  We continually evaluate 
our investments in marketable securities for impairment due to declines 
in  market  value  considered  to  be  other-than-temporary.   That  evalu-
ation includes, in addition to persistent, declining stock prices, general 
economic and company-specific evaluations.  In the event of a determi-
nation that a decline in market value is other-than-temporary, a charge to 
earnings is recorded for the loss, and a new cost basis in the investment 
is established.  

Inventories
Inventory  consists  of  wireless  and  wireline  equipment  held  for  sale, 
which is carried at the lower of cost (determined principally on either an 
average cost or first-in, first-out basis) or market.  

Plant and Depreciation
We record plant, property and equipment at cost.  Plant, property and 
equipment of wireline and wireless operations are generally depreciated 
on a straight-line basis.  

Leasehold improvements are amortized over the shorter of the estimated 
life of the improvement or the remaining term of the related lease, calcu-
lated from the time the asset was placed in service.

Advertising Costs 
Costs for advertising products and services as well as other promotional 
and sponsorship costs are charged to Selling, general and administrative 
expense in the periods in which they are incurred (see Note 16). 

When  the  depreciable  assets  of  our  wireline  and  wireless  operations 
are retired or otherwise disposed of, the related cost and accumulated 
depreciation are deducted from the plant accounts, and any gains or 
losses on disposition are recognized in income.

Earnings Per Common Share
Basic earnings per common share are based on the weighted-average 
number of shares outstanding during the period.  Where appropriate, 
diluted earnings per common share include the dilutive effect of shares 
issuable under our stock-based compensation plans.

We capitalize and depreciate network software purchased or developed 
along with related plant assets.  We also capitalize interest associated with 
the acquisition or construction of network-related assets.    Capitalized 
interest is reported as a reduction in interest expense and depreciated as 
part of the cost of the network-related assets.

There were a total of approximately 7 million, 8 million and 9 million out-
standing dilutive securities, primarily consisting of restricted stock units, 
included  in  the  computation  of  diluted  earnings  per  common  share 
for  the  years  ended  December  31,  2014,  2013  and  2012,  respectively. 
Outstanding options to purchase shares that were not included in the 
computation of diluted earnings per common share, because to do so 
would have been anti-dilutive for the period, were not significant for the 
years ended December 31, 2014, 2013 and 2012, respectively.

In  connection  with  our  ongoing  review  of  the  estimated  remaining 
average useful lives  of plant, property  and equipment at  our  wireline 
and wireless operations, we determined that changes were necessary 
to the remaining estimated useful lives of certain assets as a result of 
technology upgrades, enhancements, and planned retirements. These 
changes resulted in an increase in depreciation expense of $0.6 billion 
in 2014.  While the timing and extent of current deployment plans are 
subject to ongoing analysis and modification, we believe the current esti-
mates of useful lives are reasonable.

44

notes to ConsolIdated fInanCIal s tateMents  continued

Computer Software Costs
We capitalize the cost of internal-use network and non-network software 
that has a useful life in excess of one year.  Subsequent additions, modi-
fications or upgrades to internal-use network and non-network software 
are capitalized only to the extent that they allow the software to perform 
a task it previously did not perform.  Planning, software maintenance and 
training costs are expensed in the period in which they are incurred.  Also, 
we capitalize interest associated with the development of internal-use 
network and non-network software.  Capitalized non-network internal-
use software costs are amortized using the straight-line method over a 
period of 3 to 7 years and are included in Other intangible assets, net 
in our consolidated balance sheets.  For a discussion of our impairment 
policy for capitalized software costs, see “Goodwill and Other Intangible 
Assets” below.  Also, see Note 3 for additional detail of internal-use non-
network software reflected in our consolidated balance sheets.

Goodwill and Other Intangible Assets
Goodwill
Goodwill  is  the  excess  of  the  acquisition  cost  of  businesses  over  the 
fair  value  of  the  identifiable  net  assets  acquired.    Impairment  testing 
for goodwill is performed annually in the fourth fiscal quarter or more 
frequently if impairment indicators are present.  The Company has the 
option to perform a qualitative assessment to determine if the fair value 
of the entity is less than its carrying value. However, the Company may 
elect to perform an impairment test even if no indications of a poten-
tial impairment exist.  The impairment test for goodwill uses a two-step 
approach, which is performed at the reporting unit level.  We have deter-
mined that in our case, the reporting units are our operating segments 
since that is the lowest level at which discrete, reliable financial and cash 
flow information is available.  Step one compares the fair value of the 
reporting unit (calculated using a market approach and/or a discounted 
cash flow method) to its carrying value.  If the carrying value exceeds 
the fair value, there is a potential impairment and step two must be per-
formed.  Step two compares the carrying value of the reporting unit’s 
goodwill to its implied fair value (i.e., fair value of reporting unit less the 
fair value of the unit’s assets and liabilities, including identifiable intan-
gible assets).  If the implied fair value of goodwill is less than the carrying 
amount of goodwill, an impairment is recognized.

Intangible Assets Not Subject to Amortization
A significant portion of our intangible assets are wireless licenses that 
provide our wireless operations with the exclusive right to utilize des-
ignated radio frequency spectrum to provide wireless communication 
services.  While licenses are issued for only a fixed time, generally ten years, 
such  licenses  are  subject  to  renewal  by  the  Federal  Communications 
Commission  (FCC).    License  renewals  have  occurred  routinely  and  at 
nominal cost.  Moreover, we have determined that there are currently 
no legal, regulatory, contractual, competitive, economic or other factors 
that limit the useful life of our wireless licenses.  As a result, we treat the 
wireless licenses as an indefinite-lived intangible asset.  We reevaluate 
the useful life determination for wireless licenses each year to determine 
whether  events  and  circumstances  continue  to  support  an  indefinite 
useful life.

We test our wireless licenses for potential impairment annually.  In 2014 
and 2013, we performed a qualitative assessment to determine whether 
it is more likely than not that the fair value of our wireless licenses was 
less than the carrying amount.  As part of our assessment, we consid-
ered several qualitative factors including the business enterprise value 
of Wireless, macroeconomic conditions (including changes in interest 
rates and discount rates), industry and market considerations (including 
industry revenue and EBITDA (Earnings before interest, taxes, depreciation 
and  amortization)  margin  projections),  the  projected  financial  perfor-
mance of Wireless, as well as other factors.  The most recent quantitative 
assessment of our wireless licenses occurred in 2012. Our quantitative 
assessment consisted of comparing the estimated fair value of our wire-
less licenses to the aggregated carrying amount as of the test date. Using 
the quantitative assessment, we evaluated our licenses on an aggregate 
basis using a direct value approach.  The direct value approach estimates 
fair value using a discounted cash flow analysis to estimate what a mar-
ketplace participant would be willing to pay to purchase the aggregated 
wireless licenses as of the valuation date.  If the fair value of the aggre-
gated wireless licenses is less than the aggregated carrying amount of 
the licenses, an impairment is recognized.

Interest  expense  incurred  while  qualifying  activities  are  performed  to 
ready wireless licenses for their intended use is capitalized as part of wire-
less licenses.  The capitalization period ends when the development is 
discontinued or substantially complete and the license is ready for its 
intended use.   

Intangible Assets Subject to Amortization and Long-Lived Assets
Our intangible assets that do not have indefinite lives (primarily customer 
lists and non-network internal-use software) are amortized over their esti-
mated useful lives. All of our intangible assets subject to amortization 
and long-lived assets are reviewed for impairment whenever events or 
changes in circumstances indicate that the carrying amount of the asset 
may not be recoverable.  If any indications were present, we would test 
for recoverability by comparing the carrying amount of the asset group 
to the net undiscounted cash flows expected to be generated from the 
asset group.  If those net undiscounted cash flows do not exceed the 
carrying amount, we would perform the next step, which is to determine 
the fair value of the asset and record an impairment, if any.  We reeval-
uate the useful life determinations for these intangible assets each year to 
determine whether events and circumstances warrant a revision in their 
remaining useful lives.

For information related to the carrying amount of goodwill by segment, 
wireless licenses and other intangible assets, as well as the major com-
ponents and average useful lives of our other acquired intangible assets, 
see Note 3.

Fair Value Measurements
Fair value of financial and non-financial assets and liabilities is defined 
as an exit price, representing the amount that would be received to sell 
an asset or paid to transfer a liability in an orderly transaction between 
market  participants.   The  three-tier  hierarchy  for  inputs  used  in  mea-
suring fair value, which prioritizes the inputs used in the methodologies 
of measuring fair value for assets and liabilities, is as follows:

Level 1 – Quoted prices in active markets for identical assets or liabilities
Level 2 – Observable inputs other than quoted prices in active markets 

for identical assets and liabilities
Level 3 – No observable pricing inputs in the market

Financial assets and financial liabilities are classified in their entirety based 
on the lowest level of input that is significant to the fair value measure-
ments.  Our assessment of the significance of a particular input to the fair 
value measurements requires judgment, and may affect the valuation of 
the assets and liabilities being measured and their placement within the 
fair value hierarchy. 

45

notes to ConsolIdated fInanCIal s tateMents  continued

Income Taxes
Our effective tax rate is based on pre-tax income, statutory tax rates, tax 
laws and regulations and tax planning strategies available to us in the 
various jurisdictions in which we operate.  

Deferred  income  taxes  are  provided  for  temporary  differences  in  the 
bases  between  financial  statement  and  income  tax  assets  and  liabili-
ties.  Deferred income taxes are recalculated annually at tax rates then in 
effect.  We record valuation allowances to reduce our deferred tax assets 
to the amount that is more likely than not to be realized.  

We use a two-step approach for recognizing and measuring tax benefits 
taken or expected to be taken in a tax return.  The first step is recognition: 
we determine whether it is more likely than not that a tax position will be 
sustained upon examination, including resolution of any related appeals 
or litigation processes, based on the technical merits of the position.  In 
evaluating whether a tax position has met the more-likely-than-not rec-
ognition threshold, we presume that the position will be examined by 
the appropriate taxing authority that has full knowledge of all relevant 
information.  The second step is measurement: a tax position that meets 
the more-likely-than-not recognition threshold is measured to determine 
the amount of benefit to recognize in the financial statements.  The tax 
position is measured at the largest amount of benefit that is greater than 
50 percent likely of being realized upon ultimate settlement.  Differences 
between tax positions taken in a tax return and amounts recognized in 
the financial statements will generally result in one or more of the fol-
lowing: an increase in a liability for income taxes payable, a reduction of 
an income tax refund receivable, a reduction in a deferred tax asset, or an 
increase in a deferred tax liability. 

The accounting standard relating to income taxes generated by lever-
aged lease transactions requires that changes in the projected timing of 
income tax cash flows generated by a leveraged lease transaction be rec-
ognized as a gain or loss in the year in which the change occurs.  

Significant management judgment is required in evaluating our tax posi-
tions and in determining our effective tax rate.  

Stock-Based Compensation
We measure and recognize compensation expense for all stock-based 
compensation awards made to employees and directors based on esti-
mated fair values.  See Note 11 for further details.  

Foreign Currency Translation 
The functional currency of our foreign operations is generally the local 
currency.    For  these  foreign  entities,  we  translate  income  statement 
amounts  at  average  exchange  rates  for  the  period,  and  we  translate 
assets and liabilities at end-of-period exchange rates.  We record these 
translation adjustments in Accumulated other comprehensive income, 
a  separate  component  of  Equity,  in  our  consolidated  balance  sheets.  
We report exchange gains and losses on intercompany foreign currency 
transactions of a long-term nature in Accumulated other comprehensive 
income.  Other exchange gains and losses are reported in income.

Employee Benefit Plans
Pension  and  postretirement  health  care  and  life  insurance  benefits 
earned  during  the  year  as  well  as  interest  on  projected  benefit  obli-
gations are accrued currently.  Prior service costs and credits resulting 
from changes in plan benefits are generally amortized over the average 
remaining service period of the employees expected to receive benefits.  
Expected return on plan assets is determined by applying the return on 
assets assumption to the actual fair value of plan assets.  Actuarial gains 
and losses are recognized in operating results in the year in which they 
occur.  These gains and losses are measured annually as of December 
31 or upon a remeasurement event.  Verizon management employees 
no longer earn pension benefits or earn service towards the company 
retiree medical subsidy (see Note 12).  

We recognize a pension or a postretirement plan’s funded status as either 
an asset or liability on the consolidated balance sheets.  Also, we measure 
any unrecognized prior service costs and credits that arise during the 
period as a component of Accumulated other comprehensive income, 
net of applicable income tax.

Derivative Instruments
We have entered into derivative transactions primarily to manage our 
exposure to fluctuations in foreign currency exchange rates, interest rates, 
equity and commodity prices.  We employ risk management strategies, 
which may include the use of a variety of derivatives including cross cur-
rency swaps, foreign currency and prepaid forwards and collars, interest 
rate and commodity swap agreements and interest rate locks.  We do not 
hold derivatives for trading purposes.

We  measure  all  derivatives,  including  derivatives  embedded  in  other 
financial instruments, at fair value and recognize them as either assets 
or liabilities on our consolidated balance sheets.  Our derivative instru-
ments are valued primarily using models based on readily observable 
market parameters for all substantial terms of our derivative contracts 
and thus are classified as Level 2.  Changes in the fair values of deriva-
tive instruments not qualifying as hedges or any ineffective portion of 
hedges are recognized in earnings in the current period.  Changes in the 
fair values of derivative instruments used effectively as fair value hedges 
are recognized in earnings, along with changes in the fair value of the 
hedged item.  Changes in the fair value of the effective portions of cash 
flow hedges are reported in Other comprehensive income (loss) and rec-
ognized in earnings when the hedged item is recognized in earnings.

Recently Adopted Accounting Standards
During the first quarter of 2014, we adopted the accounting standard 
update relating to the presentation of an unrecognized tax benefit when 
a net operating loss carryforward, a similar tax loss, or a tax credit car-
ryforward exists. The standard update provides that a liability related to 
an unrecognized tax benefit should be offset against same jurisdiction 
deferred tax assets for a net operating loss carryforward, a similar tax loss, 
or a tax credit carryforward if such settlement is required or expected in 
the event the uncertain tax position is disallowed. The adoption of this 
standard update did not have a significant impact on our consolidated 
financial statements.

Recently Issued Accounting Standards
In April 2014, the accounting standard update related to the reporting 
of discontinued operations and disclosures of disposals of components 
of  an  entity  was  issued. This  standard  update  changes  the  criteria  for 
reporting  discontinued operations  and enhances convergence  of  the 
reporting requirements for discontinued operations. As a result of this 
standard update, a disposal of a component of an entity or a group of 

46

notes to ConsolIdated fInanCIal s tateMents  continued

components of an entity is required to be reported in discontinued oper-
ations if the disposal represents a strategic shift that has, or will have, a 
major effect on an entity’s operations and financial results. We will adopt 
this standard update during the first quarter of 2015. We are currently 
evaluating the impact that this standard update will have on our consoli-
dated financial statements.

In  May  2014,  the  accounting  standard  update  related  to  the  recogni-
tion of revenue from contracts with customers was issued. This standard 
update clarifies the principles for recognizing revenue and develops a 
common  revenue  standard  for  U.S.  GAAP  and  International  Financial 
Reporting  Standards. The  standard  update  intends  to  provide  a  more 
robust framework for addressing revenue issues; improve comparability 
of revenue recognition practices across entities, industries, jurisdictions, 
and  capital  markets;  and  provide  more  useful  information  to  users  of 
financial statements through improved disclosure requirements. Upon 
adoption  of  this  standard  update,  we  expect  that  the  allocation  and 
timing of revenue recognition will be impacted. We expect to adopt this 
standard update during the first quarter of 2017. 

There are two adoption methods available for implementation of the 
standard update related to the recognition of revenue from contracts 
with  customers.  Under  one  method,  the  guidance  is  applied  retro-
spectively to contracts for each reporting period presented, subject to 
allowable practical expedients. Under the other method, the guidance 
is applied to contracts not completed as of the date of initial applica-
tion, recognizing the cumulative effect of the change as an adjustment 
to the beginning balance of retained earnings, and also requires addi-
tional disclosures comparing the results to the previous guidance. We are 
currently evaluating these adoption methods and the impact that this 
standard update will have on our consolidated financial statements.

In June 2014, the accounting standard update related to the accounting 
for share-based payments when the terms of an award provide that a 
performance target could be achieved after the requisite service period 
was issued. The standard update resolves the diverse accounting treat-
ment for these share-based payments by requiring that a performance 
target that affects vesting and that could be achieved after the requisite 
service period be treated as a performance condition. The requisite ser-
vice period ends when the employee can cease rendering service and 
still be eligible to vest in the award if the performance target is achieved. 
We will adopt this standard update during the first quarter of 2016. The 
adoption of this standard update is not expected to have a significant 
impact on our consolidated financial statements.  

In January 2015, the accounting standard update related to the reporting 
of  extraordinary  and  unusual  items  was  issued. This  standard  update 
eliminates the concept of extraordinary items from U.S. GAAP as part of 
an initiative to reduce complexity in accounting standards while main-
taining or improving the usefulness of the information provided to the 
users of the financial statements. The presentation and disclosure guid-
ance for items that are unusual in nature or occur infrequently will be 
retained and expanded to include items that are both unusual in nature 
and infrequent in occurrence. This standard update is effective as of the 
first quarter of 2016; however, earlier adoption is permitted.  

NOTE  2

ACQUISITIONS AND  DIVESTITURES

Wireless

Wireless Transaction
On September 2, 2013, Verizon entered into a stock purchase agreement 
(the Stock Purchase Agreement) with Vodafone Group Plc (Vodafone) and 
Vodafone 4 Limited (Seller), pursuant to which Verizon agreed to acquire 
Vodafone’s  indirect  45%  interest  in  Cellco  Partnership  d/b/a  Verizon 
Wireless (the Partnership, and such interest, the Vodafone Interest) for 
aggregate consideration of approximately $130 billion.

On February 21, 2014, pursuant to the terms and subject to the conditions 
set forth in the Stock Purchase Agreement, Verizon acquired (the Wireless 
Transaction) from Seller all of the issued and outstanding capital stock (the 
Transferred Shares) of Vodafone Americas Finance 1 Inc., a subsidiary of 
Seller (VF1 Inc.), which indirectly through certain subsidiaries (together 
with VF1  Inc.,  the  Purchased  Entities)  owned  the Vodafone  Interest.  In 
consideration for the Transferred Shares, upon completion of the Wireless 
Transaction, Verizon (i) paid approximately $58.89 billion in cash, (ii) issued 
approximately 1.27 billion shares of Verizon’s common stock, par value 
$0.10 per share (the Stock Consideration), which was valued at approxi-
mately $61.3 billion at the closing of the Wireless Transaction, (iii) issued 
senior  unsecured Verizon  notes  in  an  aggregate  principal  amount  of 
$5.0 billion (the Verizon Notes), (iv) sold Verizon’s indirectly owned 23.1% 
interest in Vodafone Omnitel N.V. (Omnitel, and such interest, the Omnitel 
Interest),  valued  at  $3.5  billion  and  (v)  provided  other  consideration, 
which  included  the  assumption  of  preferred  stock  valued  at  approxi-
mately $1.7 billion. The total cash paid to Vodafone and the other costs 
of the Wireless Transaction, including financing, legal and bank fees, were 
financed through the incurrence of third-party indebtedness. See Note 8 
for additional information.

In accordance with the accounting standard on consolidation, a change 
in  a  parent’s  ownership  interest  while  the  parent  retains  a  controlling 
financial interest in its subsidiary is accounted for as an equity transaction 
and remeasurement of assets and liabilities of previously controlled and 
consolidated subsidiaries is not permitted. As a result, we accounted for 
the Wireless Transaction by adjusting the carrying amount of the noncon-
trolling interest to reflect the change in Verizon’s ownership interest in the 
Partnership. Any difference between the fair value of the consideration 
paid and the amount by which the noncontrolling interest is adjusted has 
been recognized in equity attributable to Verizon. 

Omnitel Transaction 
On February 21, 2014, Verizon and Vodafone also consummated the sale 
of the Omnitel Interest (the Omnitel Transaction) by a subsidiary of Verizon 
to a subsidiary of Vodafone in connection with the Wireless Transaction 
pursuant  to  a  separate  share  purchase  agreement.  As  a  result,  during 
2014, we recognized a pre-tax gain of $1.9 billion on the disposal of the 
Omnitel interest in Equity in earnings of unconsolidated businesses on 
our consolidated statement of income.

Verizon Notes (Non-Cash Transaction)
The Verizon Notes were issued pursuant to Verizon’s existing indenture. 
The Verizon Notes were issued in two separate series, with $2.5 billion 
due February 21, 2022 (the eight-year Verizon Notes) and $2.5 billion due 
February 21, 2025 (the eleven-year Verizon Notes). The Verizon Notes bear 
interest at a floating rate, which will be reset quarterly, with interest payable 
quarterly in arrears, beginning May 21, 2014. The eight-year Verizon notes 
bear interest at a floating rate equal to three-month London Interbank 

47

notes to ConsolIdated fInanCIal s tateMents  continued

•	 During the first quarter of 2013, we completed license exchange trans-
actions  with T-Mobile  License  LLC  and  Cricket  License  Company,  LLC, 
a subsidiary of Leap Wireless, to exchange certain AWS licenses.  These 
non-cash exchanges included a number of intra-market swaps that we 
expect  will  enable Verizon Wireless  to  make  more  efficient  use  of  the 
AWS band.  As a result of these exchanges, we received an aggregate 
$0.5 billion of AWS licenses at fair value and recorded an immaterial gain.

•	 During the third quarter of 2013, after receiving the required regulatory 
approvals,  Verizon  Wireless  sold  39  lower  700  MHz  B  block  spectrum 
licenses  to  AT&T  Inc.  (AT&T)  in  exchange  for  a  payment  of  $1.9  billion 
and the transfer by AT&T to Verizon Wireless of AWS (10 MHz) licenses in 
certain markets in the western United States. Verizon Wireless also sold 
certain lower 700 MHz B block spectrum licenses to an investment firm 
for a payment of $0.2 billion. As a result, we received $0.5 billion of AWS 
licenses at fair value and we recorded a pre-tax gain of approximately 
$0.3 billion in Selling, general and administrative expense on our con-
solidated statement of income for the year ended December 31, 2013.

•	 During  the  second  quarter  of  2014,  we  completed  license  exchange 
transactions  with  T-Mobile  USA  to  exchange  certain  AWS  and  PCS 
licenses.  The  exchange  included  a  number  of  swaps  that  we  expect 
will result in more efficient use of the AWS and PCS bands. As a result 
of these exchanges, we received $0.9 billion of AWS and PCS spectrum 
licenses at fair value and we recorded an immaterial gain.

•	 During the second quarter of 2014, we completed transactions pursuant 
to  two  additional  agreements  with T-Mobile  USA  with  respect  to  our 
remaining 700 MHz A block spectrum licenses. Under one agreement, 
we sold certain of these licenses to T-Mobile USA in exchange for cash 
consideration  of  approximately  $2.4  billion,  and  under  the  second 
agreement  we  exchanged  the  remainder  of  our  700  MHz  A  block 
spectrum  licenses  as  well  as  AWS  and  PCS  spectrum  licenses  for  AWS 
and PCS spectrum licenses. As a result, we received $1.6 billion of AWS 
and PCS spectrum licenses at fair value and we recorded a pre-tax gain  
of  approximately  $0.7  billion  in  Selling,  general  and  administrative 
expense on our consolidated statement of income for the year ended 
December 31, 2014.

•	 During  the  third  quarter  of  2014,  we  entered  into  a  license  exchange 
agreement with affiliates of AT&T Inc. to exchange certain AWS and PCS 
spectrum licenses.  This non-cash exchange was completed in January 
2015 at which time we recorded an immaterial gain.   

•	 On January 29, 2015, the FCC completed an auction of 65 MHz of spec-
trum, which it identified as the AWS-3 band.  Verizon participated in that 
auction, and was the high bidder on 181 spectrum licenses, for which 
we  will  pay  approximately  $10.4  billion.  During  the  fourth  quarter  of 
2014, we made a deposit of $0.9 billion related to our participation in 
this auction. On February 13, 2015, we made a down payment of $1.2 
billion  for  these  spectrum  licenses.  Verizon  has  submitted  an  applica-
tion for these licenses and must complete payment for them in the first  
quarter of 2015. 

Offered Rate (LIBOR), plus 1.222%, and the eleven-year Verizon notes bear 
interest at a floating rate equal to three-month LIBOR, plus 1.372%. The 
indenture that governs the Verizon Notes contains certain negative cov-
enants, including a negative pledge covenant and a merger or similar 
transaction covenant, affirmative covenants and events of default that are 
customary for companies maintaining an investment grade credit rating. 
An event of default for either series of the Verizon Notes may result in 
acceleration of the entire principal amount of all debt securities of that 
series. Beginning two years after the closing of the Wireless Transaction, 
Verizon may redeem all or any portion of the outstanding Verizon Notes 
held by Vodafone or any of its affiliates for a redemption price of 100% of 
the principal amount plus accrued and unpaid interest. The Verizon Notes 
may only be transferred by Vodafone to third parties in specified amounts 
during specified periods, commencing January 1, 2017. Any Verizon Notes 
held  by  third  parties  will  not  be  redeemable  by Verizon  prior  to  their 
maturity dates. Verizon has agreed to file a registration statement with 
respect to the Verizon Notes at least three months prior to the Verizon 
Notes becoming transferable. 

Other Consideration (Non-Cash Transaction)
Included in the other consideration provided to Vodafone is the indirect 
assumption of long-term obligations with respect to 5.143% Class D and 
Class E cumulative preferred stock (Preferred Stock) issued by one of the 
Purchased Entities. Both the Class D shares (825,000 shares outstanding) 
and Class E shares (825,000 shares outstanding) are mandatorily redeem-
able  in  April  2020  at  $1,000  per  share  plus  any  accrued  and  unpaid 
dividends. Dividends accrue at 5.143% per annum and will be treated as 
interest expense. Both the Class D and Class E shares have been classified 
as liability instruments and were recorded at fair value as determined at 
the closing of the Wireless Transaction.

Deferred Tax Liabilities
Certain  deferred  taxes  directly  attributable  to  the Wireless Transaction 
have been calculated based on an analysis of taxes attributable to the 
difference between the tax basis of the investment in the noncontrol-
ling interest that is assumed compared to Verizon’s book basis. As a result, 
Verizon recorded a deferred tax liability of approximately $13.5 billion.

Spectrum License Transactions
Since  2012,  we  have  entered  into  several  strategic  spectrum  
transactions including: 

•	 During  the  third  quarter  of  2012,  after  receiving  the  required  regula-
tory  approvals,  Verizon  Wireless  completed  the  following  previously 
announced transactions in which we acquired wireless spectrum that 
will be used to deploy additional 4G LTE capacity:

o  Verizon  Wireless  acquired  Advanced  Wireless  Services  (AWS)  spec-
trum  in  separate  transactions  with  SpectrumCo  and  Cox  TMI  
Wireless, LLC for which it paid an aggregate of $3.9 billion.  Verizon 
Wireless  has  also  recorded  a  liability  of  $0.4  billion  related  to  a 
three-year 
to  SpectrumCo’s  members  
pursuant  to  commercial  agreements  executed  concurrently  with  
the SpectrumCo transaction.

service  obligation 

o  Verizon  Wireless  completed 

license  purchase  and  exchange 
transactions  with    Leap  Wireless,  Savary  Island  Wireless,  which  is 
majority  owned  by  Leap  Wireless,  and  a  subsidiary  of  T-Mobile 
USA, Inc. (T-Mobile USA).  As a result of these transactions, Verizon 
Wireless  received  an  aggregate  $2.6  billion  of  AWS  and  Personal 
Communication  Services  (PCS)  licenses  at  fair  value  and  net  cash 
proceeds of $0.2 billion, transferred certain AWS licenses to T-Mobile 
USA  and  a  700  megahertz  (MHz)  lower  A  block  license  to  Leap 
Wireless, and recorded an immaterial gain. 

48

notes to ConsolIdated fInanCIal s tateMents  continued

HUGHES Telematics, Inc.
During  July  2012,  we  acquired  HUGHES  Telematics,  Inc.  (HUGHES 
Telematics) for approximately $12 per share in cash for a total acquisition 
price of $0.6 billion.   As a result of the transaction, HUGHES Telematics 
became a wholly-owned subsidiary of Verizon. The consolidated financial 
statements include the results of HUGHES Telematics’ operations from the 
date the acquisition closed. Upon closing, we recorded approximately 
$0.6 billion of goodwill, $0.1 billion of other intangibles, and assumed the 
debt obligations of HUGHES Telematics, which were approximately $0.1 
billion as of the date of acquisition, and which were repaid by Verizon. 
Had this acquisition been completed on January 1, 2012, the results of 
the acquired operations of HUGHES Telematics would not have had a sig-
nificant impact on the consolidated net income attributable to Verizon.  
The acquisition has accelerated our ability to bring more telematics offer-
ings to market for existing and new customers. 

The acquisition of HUGHES Telematics was accounted for as a business 
combination under the acquisition method. The cost of the acquisition 
was allocated to the assets and liabilities acquired based  on  their fair 
values as of the close of the acquisition, with the excess amount being 
recorded as goodwill.

Other 
On July 1, 2014, we sold a non-strategic Wireline business, which provides 
communications solutions to a variety of government agencies for net 
cash proceeds of $0.1 billion and recorded an immaterial gain.

Other
On  October  7,  2014,  Redbox  Instant  by  Verizon,  a  venture  between 
Verizon and Redbox Automated Retail, LLC (Redbox), a wholly-owned 
subsidiary of Outerwall Inc., ceased providing service to its customers.  In 
accordance with an agreement between the parties, Redbox withdrew 
from the venture on October 20, 2014 and Verizon wound down and dis-
solved the venture during the fourth quarter of 2014. As a result of the 
termination of the venture, we recorded a pre-tax loss of $0.1 billion in 
the fourth quarter of 2014.  

During  February  2014, Verizon  acquired  a  business  dedicated  to  the 
development of Internet Protocol (IP) television for cash consideration 
that was not significant.  

During the fourth quarter of 2013, Verizon acquired an industry leader 
in content delivery networks for $0.4 billion. Upon closing, we recorded 
$0.3 billion of goodwill. Additionally, we acquired a technology company 
for cash consideration that was not significant. The consolidated financial 
statements include the results of the operations of each of these acquisi-
tions from the date each acquisition closed.

Tower Monetization Transaction
On February 5, 2015, we announced an agreement with American Tower 
Corporation (American Tower) pursuant to which American Tower will 
have the exclusive rights to lease and operate over 11,300 of our wireless 
towers for an upfront payment of $5.0 billion.  Under the terms of the 
leases, American Tower will have exclusive rights to lease and operate 
the towers over an average term of approximately 28 years. As part of 
this transaction, we will also sell 165 towers for $0.1 billion. We will sub-
lease capacity on the towers from American Tower for a minimum of 10 
years at current market rates, with options to renew. As the leases expire, 
American Tower will have fixed-price purchase options to acquire these 
towers based on their anticipated fair market values at the end of the 
lease terms. We plan to account for the upfront payment primarily as pre-
paid rent and a portion as a financing obligation. This transaction, which 
is subject to customary closing conditions, is expected to close during 
the first half of 2015.  

Other
During 2014 and 2013, we acquired various other wireless licenses and 
markets  for  cash  consideration  that  was  not  significant.  Additionally, 
during  2013,  we  obtained  control  of  previously  unconsolidated  wire-
less  partnerships,  which  were  previously  accounted  for  under  the  
equity method and are now consolidated, which resulted in an imma-
terial gain.  In 2013, we recorded $0.2 billion of goodwill as a result of  
these transactions.  

During 2012, we acquired various other wireless licenses and markets for 
cash consideration that was not significant and recorded $0.2 billion of 
goodwill as a result of these transactions. 

Wireline

Access Line Sale
On February 5, 2015, we announced that we have entered into a defini-
tive  agreement  with  Frontier  Communications  Corporation  (Frontier) 
pursuant to which Verizon will sell its local exchange business and related 
landline activities in California, Florida, and Texas, including FiOS Internet 
and Video customers, switched and special access lines and high-speed 
Internet service and long distance voice accounts in these three states 
for  approximately  $10.5  billion.   The  transaction,  which  includes  the 
acquisition by Frontier of the equity interests of Verizon’s incumbent local 
exchange carriers (ILECs) in California, Florida and Texas, does not involve 
any assets or liabilities of Verizon Wireless. The assets and liabilities that 
will be sold are currently included in Verizon’s continuing operations.  As 
part of the transaction, Frontier will assume $0.6 billion of indebtedness 
from Verizon.   The  transaction  is  subject  to  the  satisfaction  of  certain 
closing conditions including, among others, receipt of state and federal 
telecommunications regulatory approvals, and we expect this transac-
tion to close during the first half of 2016.

The transaction will result in Frontier acquiring approximately 1.5 mil-
lion FiOS Internet subscribers, 1.2 million FiOS Video subscribers and the 
related ILEC businesses from Verizon.  This business generated revenues 
of approximately $5.4 billion, excluding revenue with affiliates, for Verizon 
in 2013, which is the most recent year for which audited stand-alone 
financial statements are currently available.

49

notes to ConsolIdated fInanCIal s tateMents  continued

NOTE  3

WIRELESS  LICENSES , GOODWILL  AND  OTHER INTANGIBLE  ASSETS

Wireless Licenses
Changes in the carrying amount of Wireless licenses are as follows:

(dollars in millions)

Balance at January 1, 2013
Acquisitions (Note 2)
Dispositions (Note 2)
Capitalized interest on wireless licenses
Reclassifications, adjustments and other

Balance at December 31, 2013

Acquisitions (Note 2)
Dispositions (Note 2)
Capitalized interest on wireless licenses
Reclassifications, adjustments and other

Balance at December 31, 2014

$

 77,744
 579
 (2,361)
 566
 (781)
 75,747
 444
 (1,978)
 167
 961
$  75,341

$

Reclassifications, adjustments and other includes the exchanges of wireless licenses in 2014 and 2013 as well as $0.3 and $0.9 billion of Wireless 
licenses that are classified as held for sale and included in Prepaid expenses and other on our consolidated balance sheets at December 31, 2014 and 
2013, respectively.  See Note 2 for additional details.  

At  December  31,  2014  and  2013,  approximately  $0.4  billion  and  $7.7  billion,  respectively,  of  wireless  licenses  were  under  development  for  
commercial service for which we were capitalizing interest costs.  The decline is primarily due to the deployment of AWS licenses for commercial 
service during 2014.  

The average remaining renewal period of our wireless license portfolio was 4.7 years as of December 31, 2014.  See Note 1 for additional details.

Goodwill
Changes in the carrying amount of Goodwill are as follows:

Wireless

Wireline

(dollars in millions)
Total

Balance at January 1, 2013
Acquisitions (Note 2)

Balance at December 31, 2013

Acquisitions (Note 2)
Dispositions (Note 2)
Reclassifications, adjustments and other

Balance at December 31, 2014

$

$

 18,172
 204
 18,376
 15
 – 
 (1)
$  18,390

$

$

$

 5,967
 291
 6,258
 40
 (38)
 (11)
 6,249

$

$

 24,139
 495
 24,634
 55
 (38)
 (12)
$  24,639

The increase in Goodwill at Wireless at December 31, 2013 was primarily due to obtaining control of previously unconsolidated wireless partnerships, 
which were previously accounted for under the equity method and are now consolidated. This resulted in an immaterial gain recorded during the year 
ended December 31, 2013. The increase in Goodwill at Wireline at December 31, 2013 was primarily due to the acquisition of a provider of content 
delivery networks. 

Other Intangible Assets
The following table displays the composition of Other intangible assets, net:

At December 31,

Customer lists (5 to 13 years)
Non-network internal-use software (3 to 7 years)
Other (2 to 25 years)
Total

Gross
Amount

Accumulated
Amortization

$

 3,618
 13,194
 670
$  17,482

$

 (2,924)
 (8,462)
 (368)
$  (11,754)

2014
Net
Amount

$

$

 694
 4,732
 302
 5,728

Gross
Amount

Accumulated
Amortization

(dollars in millions)
2013
Net
Amount

$

$

 3,639
 11,770
 691
 16,100

$

$

 (2,660)
 (7,317)
 (323)
 (10,300)

$

$

 979
 4,453
 368
 5,800

The amortization expense for Other intangible assets was as follows:

Years 

2014
2013
2012

50

(dollars in millions)

$  1,567
 1,587
 1,540

Estimated annual amortization expense for Other intangible assets is as 
follows:

Years 

2015
2016
2017
2018
2019

(dollars in millions)

$

 1,428
 1,193
 1,008
 843
 613

Notes to CoNsolidated FiNaNCial statemeNts continued

Note 4

Plant, ProPert y and equiPment

Summarized Financial Information  
summarized financial information for our equity investees is as follows:

the following table displays the details of Plant, property and equipment, 
which is stated at cost:

at december 31, 

Lives (years)

–
15 – 45

3 – 15
11 – 50
5 – 20
–
3 – 20

land
Buildings and equipment
Central office and other network 

equipment

Cable, poles and conduit
leasehold improvements
Work in progress
Furniture, vehicles and other

less accumulated depreciation
total

Note 5

(dollars in millions)
2013

2014

$

 763
 25,209

$

 819
 23,857

 129,619
 54,797
 6,374
 4,580
 9,166
 230,508
 140,561
$  89,947

 121,594
 55,240
 5,877
 4,176
 9,302
 220,865
 131,909
 88,956

$

Balance Sheet 

at december 31, 

Current assets
noncurrent assets
total assets

Current liabilities
noncurrent liabilities
equity
total liabilities and equity

Income Statement 

years ended december 31,

net revenue
operating income
net income

(dollars in millions)
2013

$

3,983
7,748
$ 11,731

$

 4,692
 5
 7,034
$ 11,731

(dollars in millions)
2012

2013

$

 8,984
 1,632
 925

$  10,825
 2,823
 1,679

investments in unConsolidated Businesses

our  investments  in  unconsolidated  businesses  are  comprised  of  
the following:

the  financial  information  for  our  equity  method  investees  in  2014, 
including  vodafone  omnitel  through  the  closing  of  the  Wireless 
transaction in February 2014, was not significant and therefore is not 
reflected in the tables above.

at december 31, 

ownership

(dollars in millions)
2013

2014

Note 6

equity Investees
vodafone omnitel(1)
other
total equity investees

Cost Investees
total investments in  

unconsolidated businesses

 – 
Various

$

Various

 – 
 677
 677

 125

$

 2,511
 818
 3,329

 103

$

 802

$

 3,432

(1) Prior to the completion of the Wireless transaction on February 21, 2014, verizon held a 

23.1% ownership interest in vodafone omnitel. 

dividends  and  repatriations  of  foreign  earnings  received  from  these 
investees were not significant in 2014 and 2013 and $0.4 billion in 2012. 
see note 13 regarding undistributed earnings of our foreign subsidiaries.

equity Method Investments
Vodafone Omnitel
vodafone omnitel n.v. (vodafone omnitel) is one of the largest wireless 
communications companies in italy.  as part of the consideration of the 
Wireless transaction,  a  subsidiary  of verizon  sold  its  entire  ownership 
interest in vodafone omnitel to a subsidiary of vodafone on February 21, 
2014.  see note 2 for additional information.   at december 31, 2013, our 
investment in vodafone omnitel included goodwill of $1.1 billion. 

Other Equity Investees
the remaining investments include wireless partnerships in the u.s., lim-
ited partnership investments in entities that invest in affordable housing 
projects and other smaller domestic and international investments.

nonControlling interests 

noncontrolling interests in equity of subsidiaries were as follows:

at december 31, 

verizon Wireless
Wireless partnerships and other

(dollars in millions)
2013

2014

$

 – 
 1,378
$  1,378

$  55,465
 1,115
$  56,580

Wireless Joint Venture 
our Wireless segment is primarily comprised of Cellco Partnership doing 
business as verizon Wireless (verizon Wireless). Cellco Partnership was 
formed as a joint venture in april 2000 by the combination of the u.s. 
wireless operations and interests of verizon and vodafone.  on February 
21, 2014, verizon completed the Wireless transaction and acquired 100% 
ownership of verizon Wireless.  see note 2 for additional information. 

Special Distributions
in may 2013, the Board of representatives of verizon Wireless declared 
a  distribution  to  its  owners,  which  was  paid  in  the  second  quarter  of 
2013 in proportion to their partnership interests on the payment date, 
in the aggregate amount of $7.0 billion.  as a result, vodafone received a 
cash payment of $3.15 billion and the remainder of the distribution was 
received by verizon.

in  november  2012,  the  Board  of  representatives  of verizon  Wireless 
declared a distribution to its owners, which was paid in the fourth quarter 
of 2012 in proportion to their partnership interests on the payment date, 
in the aggregate amount of $8.5 billion.  as a result, vodafone received 
a cash payment of $3.8 billion and the remainder of the distribution was 
received by verizon.

in July 2011, the Board of representatives of verizon Wireless declared 
a distribution to its owners, which was paid in the first quarter of 2012 
in  proportion  to  their  partnership  interests  on  the  payment  date,  in 
the aggregate amount of $10 billion.  as a result, vodafone received a 
cash payment of $4.5 billion and the remainder of the distribution was 
received by verizon.

51

 
 
 
 
 
notes to ConsolIdated fInanCIal s tateMents  continued

NOTE  7

LEASING  ARRANGEMENTS 

As Lessor
We are the lessor in leveraged and direct financing lease agreements for commercial aircraft and power generating facilities, which comprise the majority 
of our leasing portfolio along with telecommunications equipment, commercial real estate property and other equipment.  These leases have remaining 
terms of up to 36 years as of December 31, 2014.  In addition, we lease space on certain of our cell towers to other wireless carriers.  Minimum lease pay-
ments receivable represent unpaid rentals, less principal and interest on third-party nonrecourse debt relating to leveraged lease transactions.  Since 
we have no general liability for this debt, which is secured by a senior security interest in the leased equipment and rentals, the related principal and  
interest have been offset against the minimum lease payments receivable in accordance with U.S. GAAP.  All recourse debt is reflected in our consolidated 
balance sheets.

At each reporting period, we monitor the credit quality of the various lessees in our portfolios.  Regarding the leveraged lease portfolio, external credit 
reports are used where available and where not available we use internally developed indicators.  These indicators or internal credit risk grades factor his-
toric loss experience, the value of the underlying collateral, delinquency trends, and industry and general economic conditions. The credit quality of our 
lessees varies from AAA to CCC+.  For each reporting period, the leveraged leases within the portfolio are reviewed for indicators of impairment where it 
is probable the rent due according to the contractual terms of the lease will not be collected. All significant accounts, individually or in the aggregate, are 
current and none are classified as impaired. 

Finance lease receivables, which are included in Prepaid expenses and other and Other assets in our consolidated balance sheets, are comprised of  
the following:

At December 31, 

Minimum lease payments receivable
Estimated residual value
Unearned income
Total
Allowance for doubtful accounts
Finance lease receivables, net
Prepaid expenses and other
Other assets

Leveraged
 Leases

Direct Finance
 Leases

$  1,095
 600
 (535)
$  1,160

$

$

 8
 2
 (2)
 8

2014

Total

$  1,103
 602
 (537)
$  1,168
 (78)
$  1,090
 4
$
 1,086
$  1,090

Leveraged
 Leases

Direct Finance
 Leases

$

$

 1,069
 780
 (589)
 1,260

$

$

 16
 5
 (4)
 17

(dollars in millions)
2013

Total

 1,085
 785
 (593)
 1,277
 (90)
 1,187
 5
 1,182
 1,187

$

$

$
$

$

Accumulated  deferred  taxes  arising  from  leveraged  leases,  which  are 
included in Deferred income taxes, amounted to $0.9 billion at December 
31, 2014 and $1.0 billion at December 31, 2013. 

The future minimum lease payments to be received from noncancelable 
capital leases (direct financing and leveraged leases), net of nonrecourse 
loan payments related to leveraged leases and allowances for doubtful 
accounts, along with expected receipts relating to operating leases for 
the periods shown at December 31, 2014, are as follows: 

(dollars in millions)
Operating
 Leases

Capital
 Leases

$

$

 46
 115
 39
 57
 44
 802
 1,103

$

$

 196
 168
 76
 51
 19
 20
 530

Years

2015
2016
2017
2018
2019
Thereafter
Total

52

 
notes to ConsolIdated fInanCIal s tateMents  continued

As Lessee
We lease certain facilities and equipment for use in our operations under 
both capital and operating leases.  Total rent expense under operating 
leases amounted to $2.7 billion in 2014, $2.6 billion in 2013 and $2.5 bil-
lion in 2012, respectively.

On  February  5,  2015,  we  announced  an  agreement  with  American 
Tower pursuant to which American Tower will have the exclusive rights 
to lease and operate over 11,300 of our wireless towers for an upfront 
payment of $5.0 billion.  We will sublease capacity on the towers from 
American Tower for a minimum of 10 years at current market rates, with  
options to renew.  Under this agreement, we expect to make minimum 
future  lease  payments  of  approximately  $2.8  billion.    See  Note  2  for  
additional information.

Amortization of capital leases is included in Depreciation and amortiza-
tion expense in the consolidated statements of income.  Capital lease 
amounts included in Plant, property and equipment are as follows:

At December 31, 

Capital leases
Less accumulated amortization
Total

(dollars in millions)
2013

2014

$

$

 319
 171
 148

$

$

 353
 188
 165

The  aggregate  minimum  rental  commitments  under  noncancelable 
leases for the periods shown at December 31, 2014, are as follows:

Years

2015
2016
2017
2018
2019
Thereafter
Total minimum rental commitments
Less interest and executory costs
Present value of minimum lease payments
Less current installments
Long-term obligation at December 31, 2014

(dollars in millions)
Operating
 Leases

Capital
 Leases

$

 2,499
 2,245
 1,960
 1,660
 1,369
 4,670
$  14,403

$

$

 181
 137
 113
 68
 39
 60
 598
 82
 516
 158
 358

NOTE  8

DEBT

Changes to debt during 2014 are as follows:

Balance at January 1, 2014

Proceeds from long-term borrowings
Verizon Notes
Preferred Stock (Mandatorily Redeemable)
Repayments of long-term borrowings and capital leases obligations
Decrease in short-term obligations, excluding current maturities
Reclassifications of long-term debt
Other

Balance at December 31, 2014

Debt maturing within one year is as follows:

At December 31, 

Long-term debt maturing within one year
Short-term notes payable
Commercial paper and other
Total debt maturing within one year

Debt Maturing
 within One Year

$

$

 3,933
 – 
 – 
 – 
 (4,022)
 (475)
 2,739
 560
 2,735

Long-term
 Debt

$  89,658
 30,967
 5,000
 1,650
 (13,647)
 – 
 (2,739)
 (353)
$  110,536

2014

 2,397
 319
 19
 2,735

$

$

(dollars in millions)

Total

$  93,591
 30,967
 5,000
 1,650
 (17,669)
 (475)
 – 
 207
$  113,271

(dollars in millions)
2013

$

$

 3,486
 –
 447
 3,933

The weighted-average interest rate for our commercial paper outstanding was 0.4% and 0.2% at December 31, 2014 and 2013, respectively.

Credit Facilities
On July 31, 2014, we amended our $6.2 billion credit facility to increase the availability to $8.0 billion and extend the maturity to July 31, 2018.  At the 
same time, we terminated our $2.0 billion 364-day revolving credit agreement.  As of December 31, 2014, the unused borrowing capacity under this 
credit facility was approximately $7.9 billion. The credit facility does not require us to comply with financial covenants or maintain specified credit rat-
ings, and it permits us to borrow even if our business has incurred a material adverse change.  We use the credit facility for the issuance of letters of 
credit and for general corporate purposes.

53

 
 
notes to ConsolIdated fInanCIal s tateMents  continued

Long-Term Debt
Outstanding long-term debt obligations are as follows:

At December 31,

Interest Rates % Maturities

Verizon Communications - notes payable and other

Verizon Wireless - notes payable and other

Verizon Wireless - Alltel assumed notes

Telephone subsidiaries - debentures

Other subsidiaries - debentures and other

Capital lease obligations (average rate of 4.0% and 8.1% in 2014 and 2013, respectively)
Unamortized discount, net of premium
Total long-term debt, including current maturities
Less long-term debt maturing within one year
Total long-term debt

0.30 – 3.85
4.15 – 5.50
5.85 – 6.90
7.35 – 8.95
Floating

2015 – 2042
2018 – 2054
2018 – 2054
2018 – 2039
2015 – 2025

8.75 – 8.88

2015 – 2018

6.80 – 7.88

2029 – 2032

5.13 – 6.86
7.38 – 7.88
8.00 – 8.75

2027 – 2033
2022 – 2032
2019 – 2031

6.84 – 8.75

2018 – 2028

(dollars in millions)
2013

2014

$

$  27,617
 40,701
 24,341
 2,264
 14,600

 676

 686

 1,075
 1,099
 880

 1,432

 20,416
 20,226
 31,965
 5,023
 5,500

 3,931

 1,300

1,075
1,099
880

1,700

 516
 (2,954)
 112,933
 2,397
$  110,536

$

293
 (264)
 93,144
 3,486
 89,658

2014
During February 2014, we issued €1.75 billion aggregate principal amount 
of 2.375% Notes due 2022, €1.25 billion aggregate principal amount of 
3.25% Notes due 2026 and £0.85 billion aggregate principal amount of 
4.75% Notes due 2034.  The issuance of these Notes resulted in cash pro-
ceeds of approximately $5.4 billion, net of discounts and issuance costs. 
The net proceeds were used, in part, to finance the Wireless Transaction.  
Net proceeds not used to finance the Wireless Transaction were used for 
general corporate purposes.  Also, during February 2014, we issued $0.5 
billion aggregate principal amount of 5.90% Notes due 2054 resulting in 
cash proceeds of approximately $0.5 billion, net of discounts and issu-
ance costs.  The net proceeds were used for general corporate purposes.

During March 2014, we issued $4.5 billion aggregate principal amount of 
fixed and floating rate notes resulting in cash proceeds of approximately 
$4.5 billion, net of discounts and issuance costs.  The issuances consisted 
of the following: $0.5 billion aggregate principal amount Floating Rate 
Notes due 2019 that bear interest at a rate equal to three-month LIBOR 
plus 0.77% which rate will be reset quarterly, $0.5 billion aggregate prin-
cipal amount of 2.55% Notes due 2019, $1.0 billion aggregate principal 
amount  of  3.45%  Notes  due  2021,  $1.25  billion  aggregate  principal 
amount of 4.15% Notes due 2024 and $1.25 billion aggregate principal 
amount of 5.05% Notes due 2034. During March 2014, the net proceeds 
were used to purchase notes in the Tender Offer described below.

Also,  during  March  2014,  $1.0  billion  of  LIBOR  plus  0.61%  Verizon 
Communications Notes and $1.5 billion of 1.95% Verizon Communications 
Notes matured and were repaid.

During  September  2014,  we  issued  $0.9  billion  aggregate  principal 
amount of 4.8% Notes due 2044.  The issuance of these Notes resulted 
in cash proceeds of approximately $0.9 billion, net of discounts and issu-
ance costs.  The net proceeds were used for general corporate purposes.  
Also, during September 2014, we redeemed $0.8 billion aggregate prin-
cipal amount of Verizon 1.25% Notes due November 2014 and recorded 
an immaterial amount of early debt redemption costs.  

During October 2014, we issued $6.5 billion aggregate principal amount 
of fixed rate notes. The issuance of these notes resulted in cash proceeds 
of approximately $6.4 billion, net of discounts and issuance costs and 
after reimbursement of certain expenses. The issuance consisted of the 

54

following: $1.5 billion aggregate principal amount of 3.00% Notes due 
2021, $2.5 billion aggregate principal amount of 3.50% Notes due 2024, 
and $2.5 billion aggregate principal amount of 4.40% Notes due 2034. 
The net proceeds from the issuance was used to redeem (i) in whole the 
following series of outstanding notes which were called for early redemp-
tion in November 2014 (collectively, November Early Debt Redemption): 
$0.5  billion  aggregate  principal  amount  of  Verizon  Communications 
4.90% Notes due 2015 at 103.7% of the principal amount of such notes, 
$0.6  billion  aggregate  principal  amount  of  Verizon  Communications 
5.55% Notes due 2016 at 106.3% of the principal amount of such notes, 
$1.3  billion  aggregate  principal  amount  of  Verizon  Communications 
3.00% Notes due 2016 at 103.4% of the principal amount of such notes, 
$0.4  billion  aggregate  principal  amount  of  Verizon  Communications 
5.50% Notes due 2017 at 110.5% of the principal amount of such notes, 
$0.7  billion  aggregate  principal  amount  of  Verizon  Communications 
8.75% Notes due 2018 at 125.2% of the principal amount of such notes, 
$0.1  billion  aggregate  principal  amount  of  Alltel  Corporation  7.00% 
Debentures due 2016 at 108.7% of the principal amount of such notes 
and $0.4 billion aggregate principal amount of Cellco Partnership and 
Verizon Wireless  Capital  LLC  8.50%  Notes  due  2018  at  124.5%  of  the 
principal amount of such notes; and (ii) $1.0 billion aggregate principal 
amount of Verizon Communications 2.50% Notes due 2016 at 103.0% of 
the principal amount of such notes. Proceeds not used for the redemp-
tion  of  these  notes  will  be  used  for  general  corporate  purposes.  Any 
accrued and unpaid interest was paid to the date of redemption (see 
“Early Debt Redemption and Other Costs”). 

During  December  2014,  we  issued  €1.4  billion  aggregate  principal 
amount of 1.625% Notes due 2024 and €1.0 billion aggregate principal 
amount of 2.625% Notes due 2031. The issuance of these Notes resulted 
in  cash  proceeds  of  approximately  $3.0  billion,  net  of  discounts  and 
issuance costs and after reimbursement of certain expenses. The net pro-
ceeds were used for general corporate purposes.   

Verizon Notes (Non-Cash Transaction)
During February 2014, in connection with the Wireless Transaction, we 
issued $5.0 billion aggregate principal amount of floating rate notes.  The 
Verizon Notes were issued in two separate series, with $2.5 billion due 
February 21, 2022 and $2.5 billion due February 21, 2025.  The Verizon 
Notes bear interest at a floating rate, which will be reset quarterly, with 

notes to ConsolIdated fInanCIal s tateMents  continued

interest payable quarterly in arrears, beginning May 21, 2014 (see Note 
2).  The eight-year Verizon notes bear interest at a floating rate equal to 
three-month LIBOR, plus 1.222%, and the eleven-year Verizon notes bear 
interest at a floating rate equal to three-month LIBOR, plus 1.372%.

Preferred Stock (Non-Cash Transaction)
As a result of the Wireless Transaction, we assumed long-term obliga-
tions with respect to 5.143% Class D and Class E cumulative Preferred 
Stock issued by one of the Purchased Entities. Both the Class D shares 
(825,000  shares  outstanding)  and  Class  E  shares  (825,000  shares  out-
standing) are mandatorily redeemable in April 2020 at $1,000 per share 
plus any accrued and unpaid dividends. Dividends accrue at 5.143% per 
annum and will be treated as interest expense. Both the Class D and Class 
E shares have been classified as liability instruments and were recorded at 
fair value as determined at the closing of the Wireless Transaction.

Term Loan Agreements
During  February  2014,  we  drew  $6.6  billion  pursuant  to  a  term  loan 
agreement, which was entered into during October 2013, with a group 
of major financial institutions to finance, in part, the Wireless Transaction.  
$3.3 billion of the loans under the term loan agreement had a maturity of 
three years (the 3-Year Loans) and $3.3 billion of the loans under the term 
loan agreement had a maturity of five years (the 5-Year Loans).  The 5-Year 
Loans provide for the partial amortization of principal during the last two 
years that they are outstanding.  Loans under the term loan agreement 
bear interest at floating rates. The term loan agreement contains certain 
negative  covenants,  including  a  negative  pledge  covenant,  a  merger 
or similar transaction covenant and an accounting changes covenant, 
affirmative covenants and events of default that are customary for com-
panies maintaining an investment grade credit rating. In addition, the 
term loan agreement requires us to maintain a leverage ratio (as defined 
in the term loan agreement) not in excess of 3.50:1.00, until our credit rat-
ings are equal to or higher than A3 and A- at Moody’s Investors Service 
and Standard & Poor’s Ratings Services, respectively.

During June 2014, we issued $3.3 billion aggregate principal amount of 
fixed and floating rate notes resulting in cash proceeds of approximately 
$3.3 billion, net of discounts and issuance costs.  The issuances consisted 
of  the  following:    $1.3  billion  aggregate  principal  amount  of  Floating 
Rate  Notes  due  2017  that  will  bear  interest  at  a  rate  equal  to  three-
month LIBOR plus 0.40% which will be reset quarterly and $2.0 billion  
aggregate principal amount of 1.35% Notes due 2017.  We used the net 
proceeds from the offering of these notes to repay the 3-Year Loans on 
June 12, 2014.

During July 2014, we amended the term loan agreement, settled the out-
standing $3.3 billion of 5-Year Loans and borrowed $3.3 billion of new 
loans. The new loans mature in July 2019, bear interest at a lower interest 
rate and require lower amortization payments in 2017 and 2018. In con-
nection with the transaction, which primarily settled on a net basis, we 
recorded approximately $0.5 billion of proceeds from long-term borrow-
ings and of repayments of long-term borrowings, respectively. 

During  January  2015,  we  entered  into  a  term  loan  agreement  with  a 
major financial institution, pursuant to which we can borrow up to $6.5 
billion for general corporate purposes, including the acquisition of spec-
trum licenses.  Borrowings under the term loan agreement mature in 
March 2016, with a partial mandatory prepayment required in June 2015.  
The term loan agreement contains certain negative covenants, including 
a negative pledge covenant, a merger or similar transaction covenant 
and an accounting changes covenant, affirmative covenants and events 
of default that are customary for companies maintaining an investment 
grade credit rating. In addition, the term loan agreement requires us to 
maintain a leverage ratio (as defined in the term loan agreement) not 
in excess of 3.50:1.00, until our credit ratings are equal to or higher than 
A3 and A- at Moody’s Investors Service and Standard & Poor’s Ratings 
Services, respectively.

Tender Offer
On March 10, 2014, we announced the commencement of a tender offer (the Tender Offer) to purchase for cash any and all of the series of notes 
listed in the following table:

(dollars in millions, except for Purchase Price)

Verizon Communications

Cellco Partnership and Verizon Wireless Capital LLC

Alltel Corporation

GTE Corporation

Interest
 Rate

Maturity

Principal Amount
 Outstanding

Purchase
 Price (1)

Principal Amount
 Purchased

6.10%
5.50%
8.75%
5.55%
5.50%

8.50%

7.00%

6.84%

$

2018
2018
2018
2016
2017

2018

2016

2018

 1,500
 1,500
 1,300
 1,250
 750

 1,000

 300

 600

$

 1,170.07
 1,146.91
 1,288.35
 1,093.62
 1,133.22

 1,279.63

 1,125.26

 1,196.85

$

$

 748
 763
 564
 652
 353

 619

 157

 266
 4,122

(1) Per $1,000 principal amount of notes

The Tender Offer for each series of notes was subject to a financing con-
dition, which was either satisfied or waived with respect to all series.  The 
Tender Offer expired on March 17, 2014 and settled on March 19, 2014.  
In addition to the purchase price, any accrued and unpaid interest on the 
purchased notes was paid to the date of purchase.  During March 2014, 
we recorded early debt redemption costs in connection with the Tender 
Offer (see “Early Debt Redemption and Other Costs”).

May Exchange Offer
On  May  29,  2014,  we  announced  the  commencement  of  a  private 
exchange offer (the May Exchange Offer) to exchange up to all Cellco 
Partnership and Verizon Wireless Capital LLC’s £0.6 billion outstanding 
aggregate principal amount of 8.875% Notes due 2018 (the 2018 Old 
Notes) for Verizon’s new sterling-denominated Notes due 2024 (the New 
Notes) and an amount of cash. This exchange offer has been accounted 
for as a modification of debt. In connection with the May Exchange Offer, 
which expired on June 25, 2014, we issued £0.7 billion aggregate prin-
cipal of New Notes and made a cash payment of £22 million in exchange 
for £0.6 billion aggregate principal amount of tendered 2018 Old Notes. 
The New Notes bear interest at a rate of 4.073% per annum.

55

notes to ConsolIdated fInanCIal s tateMents  continued

Concurrent with the issuance of the New Notes, we entered into cross 
currency swaps to fix our future interest and principal payments in U.S. 
dollars (see Note 10).

July Exchange Offers
On July 23, 2014, we announced the commencement of eleven sepa-
rate private offers to exchange (the July Exchange Offers) specified series 
of outstanding Notes issued by Verizon and Alltel Corporation (collec-
tively, the Old Notes) for new Notes to be issued by Verizon.  The July 
Exchange  Offers  have  been  accounted  for  as  a  modification  of  debt.  

On  August  21,  2014,  Verizon  issued  $3.3  billion  aggregate  principal 
amount of 2.625% Notes due 2020 (the 2020 New Notes), $4.5 billion 
aggregate principal amount of 4.862% Notes due 2046 (the 2046 New 
Notes) and $5.5 billion aggregate principal amount of 5.012% Notes due 
2054 (the 2054 New Notes) in satisfaction of the exchange offer consider-
ation on tendered Old Notes (not including accrued and unpaid interest 
on  the  Old  Notes).   The  following  tables  list  the  series  of  Old  Notes 
included in the July Exchange Offers and the principal amount of each 
such series accepted by Verizon for exchange.

The table below lists the series of Old Notes included in the July Exchange Offers for the 2020 New Notes:

(dollars in millions)

Verizon Communications

Interest
Rate

3.65%
2.50%

Maturity

Principal Amount
 Outstanding

2018
2016

$

 4,750
 4,250

Principal Amount
 Accepted For
 Exchange

$

$

 2,052
 1,068
 3,120

The table below lists the series of Old Notes included in the July Exchange Offers for the 2046 New Notes:

(dollars in millions)

Verizon Communications

Alltel Corporation

Interest
 Rate

6.40%
7.75%
7.35%
7.75%

7.875%
6.80%

$

2033
2030
2039
2032

2032
2029

 6,000
 2,000
 1,000
 400

 700
 300

Maturity

Principal Amount
 Outstanding

Principal Amount
 Accepted For
 Exchange

The table below lists the series of Old Notes included in the July Exchange Offers for the 2054 New Notes:

(dollars in millions)

Verizon Communications

Interest
 Rate

6.55%
6.40%
6.90%

Maturity

Principal Amount
 Outstanding

2043
2038
2038

$

 15,000
 1,750
 1,250

$

$

 1,645
 794
 520
 149

 248
 65
 3,421

Principal Amount
 Accepted For
 Exchange

$

$

 4,330
 –
 –
 4,330

2013
During March 2013, we issued $0.5 billion aggregate principal amount of 
floating rate Notes due 2015 in a private placement resulting in cash pro-
ceeds of approximately $0.5 billion, net of discounts and issuance costs.  
The proceeds were used for the repayment of commercial paper.

During April 2013, $1.25 billion of 5.25% Verizon Communications Notes 
matured and were repaid.  In addition, during June 2013, $0.5 billion of 
4.375% Verizon Communications Notes matured and were repaid.  

During  September  2013,  in  connection  with  the Wireless Transaction, 
we issued $49.0 billion aggregate principal amount of fixed and floating 
rate  notes  resulting  in  cash  proceeds  of  approximately  $48.7  billion, 
net of discounts and issuance costs.  The issuances consisted of the fol-
lowing: $2.25 billion aggregate principal amount of floating rate Notes 
due 2016 that bear interest at a rate equal to three-month LIBOR plus 
1.53%  which  rate  will  be  reset  quarterly,  $1.75  billion  aggregate  prin-
cipal amount of floating rate Notes due 2018 that bear interest at a rate 
equal to three-month LIBOR plus 1.75% which rate will be reset quar-
terly, $4.25 billion aggregate principal amount of 2.50% Notes due 2016, 
$4.75 billion aggregate principal amount of 3.65% Notes due 2018, $4.0 

billion aggregate principal amount of 4.50% Notes due 2020, $11.0 bil-
lion aggregate principal amount of 5.15% Notes due 2023, $6.0 billion 
aggregate principal amount of 6.40% Notes due 2033 and $15.0 billion 
aggregate principal amount of 6.55% Notes due 2043 (collectively, the 
new notes).  The proceeds of the new notes were used to finance, in part, 
the Wireless Transaction and to pay related fees and expenses. As a result 
of the issuance of the new notes, we incurred interest expense related to 
the Wireless Transaction of $0.7 billion during 2013.

Bridge Credit Agreement
During September 2013, we entered into a $61.0 billion bridge credit 
agreement  with  a  group  of  major  financial  institutions.    The  credit 
agreement provided us with the ability to borrow up to $61.0 billion to 
finance, in part, the Wireless Transaction and to pay related transaction 
costs. Following the September 2013 issuance of notes, borrowing avail-
ability under the bridge credit agreement was reduced to $12.0 billion.  
Following the effectiveness of the term loan agreement in October 2013, 
the bridge credit agreement was terminated in accordance with its terms 
and as such, the related fees of $0.2 billion were recognized in Other 
income and (expense), net during the fourth quarter of 2013.

56

notes to ConsolIdated fInanCIal s tateMents  continued

Verizon Wireless – Notes Payable and Other
Verizon  Wireless  Capital  LLC,  a  wholly-owned  subsidiary  of  Verizon 
Wireless, is a limited liability company formed under the laws of Delaware 
on December 7, 2001 as a special purpose finance subsidiary to facilitate 
the offering of debt securities of Verizon Wireless by acting as co-issuer.  
Other  than  the  financing  activities  as  a  co-issuer  of Verizon Wireless 
indebtedness, Verizon Wireless Capital LLC has no material assets, oper-
ations or revenues.  Verizon Wireless is jointly and severally liable with 
Verizon Wireless Capital LLC for co-issued notes.

2014
In addition to the retirements of debt securities in connection with the 
Tender Offer, the May Exchange Offer, the July Exchange Offers and the 
November Early Debt Redemption, as noted above, during March 2014, 
Verizon Wireless redeemed $1.25 billion aggregate principal amount of 
the Cellco Partnership and Verizon Wireless Capital LLC 8.50% Notes due 
2018 at 127.135% of the principal amount of such notes, plus accrued 
and unpaid interest (see “Early Debt Redemption and Other Costs”).

2013
During November 2013, $1.25 billion of 7.375% Verizon Wireless Notes 
and  $0.2  billion  of  6.50%  Verizon  Wireless  Notes  matured  and  were 
repaid.  Also during November 2013, Verizon Wireless redeemed $3.5 bil-
lion of 5.55% Notes, due February 1, 2014 at a redemption price of 101% 
of the principal amount of the notes.  Any accrued and unpaid interest 
was paid to the date of redemption.

Telephone and Other Subsidiary Debt

2014
During 2014, a series of notes held by GTE Corporation were included in 
the Tender Offer described above.

2013
During May 2013, $0.1 billion of 7.0% Verizon New York Inc. Debentures 
matured and were repaid. During June 2013, $0.1 billion of 7.0% Verizon 
New York Inc. Debentures matured and were repaid.  In addition, during 
June 2013, we redeemed $0.25 billion of 7.15% Verizon Maryland LLC 
Debentures, due May 2023 at a redemption price of 100% of the prin-
cipal  amount  of  the  debentures.  During  October  2013,  $0.3  billion  of 
4.75% Verizon New England Inc. Debentures matured and were repaid.  
During November 2013, we redeemed $0.3 billion of 6.70% Verizon New 
York Inc. Debentures, due November 2023 at a redemption price of 100% 
of  the  principal  amount  of  the  debentures.    During  December  2013, 
we  redeemed  $0.2  billion  of  7.0% Verizon  New York  Inc.  Debentures, 
due  December  2033  at  a  redemption  price  of  100%  of  the  principal 
amount of the debentures and $20 million of 7.0% Verizon Delaware LLC 
Debentures, due December 2023 at a redemption price of 100% of the 
principal amount of the debentures.  Any accrued and unpaid interest 
was paid to the date of redemption.

Early Debt Redemption and Other Costs
During March 2014, we recorded net debt redemption costs of $0.9 bil-
lion in connection with the early redemption of $1.25 billion aggregate 
principal amount of Cellco Partnership and Verizon Wireless Capital LLC 
8.50% Notes due 2018, and the purchase of the following notes pursuant 
to the Tender Offer: $0.7 billion of the then outstanding $1.5 billion aggre-
gate principal amount of Verizon 6.10% Notes due 2018, $0.8 billion of 
the then outstanding $1.5 billion aggregate principal amount of Verizon 
5.50% Notes due 2018, $0.6 billion of the then outstanding $1.3 billion 
aggregate principal amount of Verizon 8.75% Notes due 2018, $0.7 bil-
lion of the then outstanding $1.25 billion aggregate principal amount of 
Verizon 5.55% Notes due 2016, $0.4 billion of the then outstanding $0.75 
billion aggregate principal amount of Verizon 5.50% Notes due 2017, $0.6 
billion of the then outstanding $1.0 billion aggregate principal amount 

of Cellco Partnership and Verizon Wireless Capital LLC 8.50% Notes due 
2018, $0.2 billion of the then outstanding $0.3 billion aggregate principal 
amount of Alltel Corporation 7.00% Debentures due 2016 and $0.3 billion 
of the then outstanding $0.6 billion aggregate principal amount of GTE 
Corporation 6.84% Debentures due 2018.

During the fourth quarter of 2014, we recorded net debt redemption 
costs of $0.5 billion in connection with the early redemption of $0.5 bil-
lion aggregate principal amount of Verizon 4.90% Notes due 2015, $0.6 
billion aggregate principal amount of Verizon 5.55% Notes due 2016, $1.3 
billion aggregate principal amount of Verizon 3.00% Notes due 2016, $0.4 
billion aggregate principal amount of Verizon 5.50% Notes due 2017, $0.7 
billion aggregate principal amount of Verizon 8.75% Notes due 2018, $1.0 
billion of the then outstanding $3.2 billion aggregate principal amount of 
Verizon 2.50% Notes due 2016, $0.1 billion aggregate principal amount 
Alltel Corporation 7.00% Debentures due 2016 and $0.4 billion aggregate 
principal amount of Cellco Partnership and Verizon Wireless Capital LLC 
8.50% Notes due 2018, as well as $0.3 billion of other costs.  

We  recognize  early  debt  redemption  costs  in  Other  income  and 
(expense), net on our consolidated statements of income.  

Additional Financing Activities (Non-Cash Transaction)
During 2014 and 2013, we financed, primarily through vendor financing 
arrangements, the purchase of approximately $0.7 billion and $0.1 billion, 
respectively, of long-lived assets, consisting primarily of network equip-
ment.  At December 31, 2014, $0.7 billion of these financing arrangements 
remained outstanding.  These purchases are non-cash financing activities 
and therefore not reflected within Capital expenditures on our consoli-
dated statements of cash flows.

Guarantees 
We guarantee the debentures and first mortgage bonds of our operating 
telephone company subsidiaries.  As of December 31, 2014, $3.1 billion 
aggregate principal amount of these obligations remained outstanding. 
Each guarantee will remain in place for the life of the obligation unless 
terminated  pursuant  to  its  terms,  including  the  operating  telephone 
company no longer being a wholly-owned subsidiary of Verizon.

We also guarantee the debt obligations of GTE Corporation that were 
issued and outstanding prior to July 1, 2003. As of December 31, 2014, 
$1.4  billion  aggregate  principal  amount  of  these  obligations  remain  
outstanding.

Debt Covenants
We and our consolidated subsidiaries are in compliance with all of our 
debt covenants.

Maturities of Long-Term Debt
Maturities  of  long-term  debt  outstanding  at  December  31,  2014  are  
as follows:

Years 

2015
2016
2017
2018
2019
Thereafter

(dollars in millions)

$

 2,397
 6,114
 3,911
 6,529
 6,088
 87,894

57

notes to ConsolIdated fInanCIal s tateMents  continued

Equity  securities  consist  of  investments  in  common  stock  of  
domestic and international corporations measured using quoted prices 
in active markets.  

Fixed  income  securities  consist  primarily  of  investments  in  municipal 
bonds as well as U.S. Treasury securities.  We use quoted prices in active 
markets  for  our  U.S. Treasury  securities,  therefore  these  securities  are 
classified as Level 1.  For all other fixed income securities that do not 
have quoted prices in active markets, we use alternative matrix pricing 
resulting in these debt securities being classified as Level 2.

Derivative contracts are valued using models based on readily observable 
market parameters for all substantial terms of our derivative contracts 
and thus are classified within Level 2.  We use mid-market pricing for fair 
value measurements of our derivative instruments.  Our derivative instru-
ments are recorded on a gross basis.

We recognize transfers between levels of the fair value hierarchy as of the 
end of the reporting period.  There were no transfers within the fair value 
hierarchy during 2014.     

Fair Value of Short-term and Long-term Debt
The fair value of our debt is determined using various methods, including 
quoted prices for identical terms and maturities, which is a Level 1 mea-
surement, as well as quoted prices for similar terms and maturities in 
inactive markets and future cash flows discounted at current rates, which 
are Level 2 measurements.  The fair value of our short-term and long-
term debt, excluding capital leases, was as follows:

At December 31, 

2014
Fair
Value

(dollars in millions)
2013
Fair
Value

Carrying
Amount

Carrying
Amount

Short- and long-term debt, 
excluding capital leases

$ 112,755 $ 126,549

$ 93,298

$ 103,527

Derivative Instruments
Interest Rate Swaps
We enter into domestic interest rate swaps to achieve a targeted mix of 
fixed and variable rate debt. We principally receive fixed rates and pay 
variable rates based on LIBOR, resulting in a net increase or decrease to 
Interest expense.  These swaps are designated as fair value hedges and 
hedge against changes in the fair value of our debt portfolio.  We record 
the interest rate swaps at fair value on our consolidated balance sheets as 
assets and liabilities.  

During the second quarter of 2013, interest rate swaps with a notional 
value of $1.25 billion matured and the impact to our consolidated finan-
cial statements was not material.  During the third quarter of 2013, we 
entered into interest rate swaps with a total notional value of $1.8 billion.  
At December 31, 2014 and 2013, the fair value of these interest rate swaps 
was not material.  At December 31, 2014, the total notional amount of 
these interest rate swaps was $1.8 billion. The ineffective portion of these 
interest rate swaps was not material at December 31, 2014 and 2013.

NOTE  9

WIRELESS  EQUIPMENT  INSTALLMENT  PLANS
We offer new and existing customers the option to participate in Verizon 
Edge, a program that provides eligible wireless customers with the ability 
to pay for their handset over a period of time (an equipment installment 
plan) and the right to upgrade their handset after a minimum of 30 days, 
subject to certain conditions, including making a stated portion of the 
required  device  payments,  trading  in  their  handset  in  good  working 
condition and signing a new contract with Verizon.  The gross guarantee 
liability  related  to  this  program,  which  was  approximately  $0.7  billion  
at  December  31,  2014  and  was  not  material  at  December  31,  2013,  
was primarily included in Other current liabilities on our consolidated 
balance sheets.

At the time of sale, we impute risk adjusted interest on the receivables 
associated  with  Verizon  Edge.    We  record  the  imputed  interest  as  a 
reduction to the related accounts receivable.  Interest income, which is 
included within Other income and (expense), net on our consolidated 
statements of income, is recognized over the financed installment term. 

We assess the collectability of our Verizon Edge receivables based upon 
a variety of factors, including the credit quality of the customer base, 
payment trends and other qualitative factors.  The current portion of our 
receivables related to Verizon Edge included in Accounts receivable was 
$2.3 billion at December 31, 2014 and was not material at December 31, 
2013. The long-term portion of the equipment installment plan receiv-
ables included in Other assets was $1.2 billion at December 31, 2014 and 
was not material at December 31, 2013.

The credit profiles of our customers with a Verizon Edge plan are similar 
to those of our customers with a traditional subsidized plan.  Customers 
with a credit profile which carries a higher risk are required to make a 
down payment for equipment financed through Verizon Edge.

NOTE  10

FAIR VALUE MEASUREMENTS  AND  FINANCIAL  INSTRUMENTS

Recurring Fair Value Measurements
The following table presents the balances of assets and liabilities mea-
sured at fair value on a recurring basis as of December 31, 2014: 

Level 1(1)

Level 2(2)

(dollars in millions)
Total

Level 3(3)

Assets:  
Short-term investments:

Equity securities
Fixed income securities

Other assets:

Fixed income securities
Interest rate swaps
Cross currency swaps

Total

Liabilities:
Other current liabilities:
Cross currency swaps  

and other
Other liabilities:

Forward interest rate swaps
Cross currency swaps

Total

$  295
–

$

–
 260

 250
–
–
$  545

 893
 72
 6
$ 1,231

$

$

$

$

–

–
–
–

$

 74

$

 216
 528
$  818

$

–
–

–
–
–
–

–

–
–
–

$

 295
 260

 1,143
 72
 6
$  1,776

$

 74

 216
 528
 818

$

(1) quoted prices in active markets for identical assets or liabilities 

(2) observable inputs other than quoted prices in active markets for identical assets and liabilities

(3) no observable pricing inputs in the market

58

 
 
notes to ConsolIdated fInanCIal s tateMents  continued

Forward Interest Rate Swaps 
In order to manage our exposure to future interest rate changes, during 
the fourth quarter of 2013, we entered into forward interest rate swaps 
with a notional value of $2.0 billion.  In March 2014, we settled these for-
ward interest rate swaps and the pre-tax gain was not material. During 
2014, we entered into forward interest rate swaps with a total notional 
value of $4.8 billion. We designated these contracts as cash flow hedges. 
During  the  fourth  quarter  of  2014,  we  settled  $2.8  billion  of  forward 
interest rate swaps and the pre-tax loss was not material. The fair value of 
these contracts was $0.2 billion, which was included within Other liabili-
ties on our consolidated balance sheet, at December 31, 2014 and was 
not material at December 31, 2013. 

Cross Currency Swaps
Verizon Wireless previously entered into cross currency swaps designated 
as  cash  flow  hedges  to  exchange  approximately  $1.6  billion  of  British 
Pound Sterling and Euro-denominated debt into U.S. dollars and to fix our 
future interest and principal payments in U.S. dollars, as well as to mitigate 
the impact of foreign currency transaction gains or losses. In June 2014, 
we settled $0.8 billion of these cross currency swaps and the gains with 
respect to these swaps were not material.

During the first quarter of 2014, we entered into cross currency swaps 
designated as cash flow hedges to exchange approximately $5.4 billion 
of Euro and British Pound Sterling denominated debt into U.S. dollars. 
During the second quarter of 2014, we entered into cross currency swaps 
designated  as  cash  flow  hedges  to  exchange  approximately  $1.2  bil-
lion of British Pound Sterling denominated debt into U.S. dollars. During 
the fourth quarter of 2014, we entered into cross currency swaps des-
ignated as cash flow hedges to exchange approximately $3.0 billion of 
Euro denominated debt into U.S. dollars and to fix our future interest and 
principal payments in U.S. dollars.  Each of these cross currency swaps was 
entered into in order to mitigate the impact of foreign currency transac-
tion gains or losses.

A portion of the gains and losses recognized in Other comprehensive 
income was reclassified to Other income and (expense), net to offset the 
related pre-tax foreign currency transaction gain or loss on the underlying 
debt obligations. The fair value of the outstanding swaps was $0.6 billion, 
which was primarily included within Other liabilities on our consolidated 
balance sheet, at December 31, 2014 and was not material at December 
31,  2013.    During  2014  and  2013,  a  pre-tax  loss  of  $0.1  billion  and  an 
immaterial pre-tax gain, respectively, were recognized in Other compre-
hensive income with respect to these swaps. 

Concentrations of Credit Risk
Financial instruments that subject us to concentrations of credit risk con-
sist primarily of temporary cash investments, short-term and long-term 
investments, trade receivables, certain notes receivable, including lease 
receivables, and derivative contracts.  Our policy is to deposit our tempo-
rary cash investments with major financial institutions.  Counterparties to 
our derivative contracts are also major financial institutions with whom 
we  have  negotiated  derivatives  agreements  (ISDA  master  agreement) 
and credit support annex agreements which provide rules for collateral 
exchange.  We generally apply collateralized arrangements with our coun-
terparties for uncleared derivatives to mitigate credit risk.  At December 
31,  2014,  we  posted  collateral  of  approximately  $0.6  billion  related  to 
derivative contracts under collateral exchange arrangements, which were 
recorded  as  Prepaid  expenses  and  other  in  our  consolidated  balance 
sheet. At December 31, 2013, we held an immaterial amount of collateral 
related to derivative contracts under collateral exchange arrangements, 
which were recorded as Accounts payable and accrued liabilities in our 
consolidated balance sheet. We may enter into swaps on an uncollateral-
ized basis in certain circumstances.  While we may be exposed to credit 
losses due to the nonperformance of our counterparties, we consider the 
risk remote and do not expect the settlement of these transactions to 
have a material effect on our results of operations or financial condition.

Nonrecurring Fair Value Measurements
The  Company  measures  certain  assets  and  liabilities  at  fair  value  on  a 
nonrecurring basis. During the fourth quarter of 2014, certain long-lived 
assets met the criteria to be classified as held for sale.  At that time, the 
fair value of these long-lived assets was measured, resulting in expected 
disposal losses of $0.1 billion. The fair value of these assets held for sale 
was measured with the assistance of third-party appraisals and other esti-
mates of fair value, which used market approach techniques as part of 
the analysis. The fair value measurement was categorized as Level 3, as 
significant unobservable inputs were used in the valuation. The expected 
disposal losses, which represented the difference between the fair value 
less cost to sell and the carrying amount of the assets held for sale, were 
included in Selling, general and administrative expenses.

59

notes to ConsolIdated fInanCIal s tateMents  continued

As  of  December  31,  2014,  unrecognized  compensation  expense  
related to the unvested portion of Verizon’s RSUs and PSUs was approxi-
mately $0.4 billion and is expected to be recognized over approximately 
two years.

The RSUs granted in 2014 and 2013 have weighted-average grant date 
fair values of $47.23 and $47.96 per unit, respectively.  During 2014, 2013 
and 2012, we paid $0.6 billion, $1.1 billion and $0.6 billion, respectively, to 
settle RSUs and PSUs classified as liability awards.

Verizon Wireless’ Long-Term Incentive Plan
The Verizon Wireless Long-Term Incentive Plan (the Wireless Plan) pro-
vided  compensation  opportunities  to  eligible  employees  of  Verizon 
Wireless (the Partnership).  Under the Wireless Plan, Value Appreciation 
Rights (VARs) were granted to eligible employees.  We have not granted 
new VARs since 2004.  As of December 31, 2014, there are no VARs that 
remain outstanding.

Stock-Based Compensation Expense
After-tax compensation expense for stock-based compensation related 
to RSUs, PSUs, and VARs described above included in Net income attrib-
utable to Verizon was $0.3 billion, $0.4 billion and $0.7 billion for 2014, 
2013 and 2012, respectively.  

Stock Options
The Plan provides for grants of stock options to participants at an option 
price per share of no less than 100% of the fair market value of Verizon 
common stock on the date of grant.  Each grant has a 10-year life, vesting 
equally over a three-year period, starting at the date of the grant.  We 
have not granted new stock options since 2004.  As of December 31, 
2014, there are no stock options that remain outstanding. 

NOTE  11

STOCk-BASED  COMPENSATION

Verizon Communications Long-Term Incentive Plan
The Verizon Communications Inc. Long-Term Incentive Plan (the Plan) 
permits the granting of stock options, stock appreciation rights, restricted 
stock, restricted stock units, performance shares, performance stock units 
and other awards. The maximum number of shares available for awards 
from the Plan is 119.6 million shares. 

Restricted Stock Units
The Plan provides for grants of Restricted Stock Units (RSUs) that gener-
ally vest at the end of the third year after the grant. The RSUs are classified 
as equity awards because the RSUs will be paid in Verizon common stock 
upon vesting. The RSU equity awards are measured using the grant date 
fair value of Verizon common stock and are not remeasured at the end 
of each reporting period. Dividend equivalent units are also paid to par-
ticipants at the time the RSU award is paid, and in the same proportion 
as the RSU award. 

Performance Stock Units 
The Plan also provides for grants of Performance Stock Units (PSUs) that 
generally vest at the end of the third year after the grant. As defined by 
the  Plan,  the  Human  Resources  Committee  of  the  Board  of  Directors 
determines the number of PSUs a participant earns based on the extent 
to  which  the  corresponding  performance  goals  have  been  achieved 
over the three-year performance cycle. The PSUs are classified as liability 
awards because the PSU awards are paid in cash upon vesting. The PSU 
award liability is measured at its fair value at the end of each reporting 
period  and,  therefore,  will  fluctuate  based  on  the  price  of  Verizon 
common stock as well as performance relative to the targets. Dividend 
equivalent units are also paid to participants at the time that the PSU 
award is determined and paid, and in the same proportion as the PSU 
award.  The granted and cancelled activity for the PSU award includes 
adjustments for the performance goals achieved.

The  following  table  summarizes  Verizon’s  Restricted  Stock  Unit  and 
Performance Stock Unit activity:

(shares in thousands)

Outstanding January 1, 2012
Granted
Payments
Cancelled/Forfeited
Outstanding December 31, 2012
Granted
Payments
Cancelled/Forfeited
Outstanding December 31, 2013
Granted
Payments
Cancelled/Forfeited
Outstanding December 31, 2014

Restricted
 Stock Units

Performance
 Stock Units

 19,836
 6,350
 (7,369)
 (148)
 18,669
 4,950
 (7,246)
 (180)
 16,193
 5,278
 (6,202)
 (262)
 15,007

 27,614
 20,537
 (8,499)
 (189)
 39,463
 7,470
 (22,703)
 (506)
 23,724
 7,359
 (9,153)
 (1,964)
 19,966

60

notes to ConsolIdated fInanCIal s tateMents  continued

2014

Pension
2013

(dollars in millions)
Health Care and Life
2013

2014

$

 337
 (122)
 (6,987)
$  (6,772)

$

$

 339
 (137)
 (6,123)
(5,921)

$

 – 
 (528)
 (24,134)
$ (24,662)

$

 – 
 (710)
 (19,279)
$ (19,989)

At December 31,

Amounts recognized on the 

balance sheet

Noncurrent assets
Current liabilities
Noncurrent liabilities
Total

Amounts recognized in 
Accumulated Other 
Comprehensive Income 
(Pre-tax)

Prior Service Benefit (Cost) $
$
Total

 (56)
 (56)

$
$

 25
25

$  (2,280)
$  (2,280)

$  (2,120)
(2,120)
$

Beginning in 2013, as a result of federal health care reform, Verizon no 
longer files for the Retiree Drug Subsidy (RDS) and instead contracts with 
a Medicare Part D plan on a group basis to provide prescription drug 
benefits to Medicare eligible retirees.  

The  accumulated  benefit  obligation  for  all  defined  benefit  
pension plans was $25.3 billion and $22.9 billion at December 31, 2014 
and 2013, respectively.

Information for pension plans with an accumulated benefit obligation in 
excess of plan assets follows: 

At December 31,

Projected benefit obligation
Accumulated benefit obligation
Fair value of plan assets

(dollars in millions)
2013

2014

$  24,919
 24,851
 17,810

$  22,610
 22,492
 16,350

NOTE  12

EMPLOYEE  BENEFITS

We maintain non-contributory defined benefit pension plans for many 
of our employees. In addition, we maintain postretirement health care 
and  life  insurance  plans  for  our  retirees  and  their  dependents,  which 
are both contributory and non-contributory, and include a limit on our 
share  of  the  cost  for  certain  recent  and  future  retirees.  In  accordance 
with our accounting policy for pension and other postretirement ben-
efits,  operating  expenses  include  pension  and  benefit  related  credits 
and/or  charges  based  on  actuarial  assumptions,  including  projected 
discount rates and an estimated return on plan assets.  These estimates 
are updated in the fourth quarter to reflect actual return on plan assets 
and updated actuarial assumptions.  The adjustment is recognized in the 
income statement during the fourth quarter or upon a remeasurement 
event pursuant to our accounting policy for the recognition of actuarial 
gains and losses. 

Pension and Other Postretirement Benefits
Pension and other postretirement benefits for many of our employees 
are subject to collective bargaining agreements.  Modifications in bene-
fits have been bargained from time to time, and we may also periodically 
amend  the  benefits  in  the  management  plans. The  following  tables 
summarize benefit costs, as well as the benefit obligations, plan assets, 
funded status and rate assumptions associated with pension and postre-
tirement health care and life insurance benefit plans.

Obligations and Funded Status 

At December 31,

Change in Benefit 

Obligations
Beginning of year
Service cost
Interest cost
Plan amendments
Actuarial (gain) loss, net
Benefits paid
Curtailment and termination 

benefits

Settlements paid
End of year

Change in Plan Assets
Beginning of year
Actual return on plan assets
Company contributions
Benefits paid
Settlements paid
End of year

Funded Status
End of year

2014

Pension
2013

(dollars in millions)
Health Care and Life
2013

2014

$  23,032
 327
 1,035
 (89)
 2,977
 (1,566)

$  26,773
 395
 1,002
 (149)
 (2,327)
 (1,777)

$  23,042
 258
 1,107
 (412)
 4,645
 (1,543)

$  26,844
 318
 1,095
 (119)
 (3,576)
 (1,520)

 11
 (407)
$  25,320

 4
 (889)
$ 23,032

 – 
 – 
$  27,097

 – 
 – 
$ 23,042

$  17,111
 1,778
 1,632
 (1,566)
 (407)
$  18,548

$  18,282
 1,388
 107
 (1,777)
 (889)
$ 17,111

$  3,053
 193
 732
 (1,543)
 – 
$  2,435

$

$

 2,657
 556
 1,360
 (1,520)
 – 
3,053

$  (6,772)

$

(5,921)

$ (24,662)

$ (19,989)

61

 
 
 
notes to ConsolIdated fInanCIal s tateMents  continued

Net Periodic Cost
The following table summarizes the benefit (income) cost related to our pension and postretirement health care and life insurance plans:

Years Ended December 31,

Service cost
Amortization of prior service cost (credit)
Expected return on plan assets
Interest cost
Remeasurement (gain) loss, net
Net periodic benefit (income) cost
Curtailment and termination benefits
Total

2014

$

 327
 (8)
 (1,181)
 1,035
 2,380
 2,553
 11
$  2,564

2013

$

 395
 6
 (1,245)
 1,002
 (2,470)
 (2,312)
 4
$  (2,308)

Pension
2012

$

$

 358
 (1)
 (1,795)
 1,449
 5,542
 5,553
 – 
 5,553

2014

$

 258
 (253)
 (161)
 1,107
 4,615
 5,566
 – 
$  5,566

(dollars in millions)
Health Care and Life
2012

2013

$

 318
 (247)
 (143)
 1,095
 (3,989)
 (2,966)
 – 
$  (2,966)

$

$

 359
 (89)
 (171)
 1,284
 1,262
 2,645
 – 
 2,645

Other pre-tax changes in plan assets and benefit obligations recognized in other comprehensive (income) loss are as follows:

2014

 (89)

 8
 (81)

$

$

Pension
2013

$

$

 (149)

 (6)
 (155)

(dollars in millions)
Health Care and Life
2013

2014

$

 (413)

 253
 (160)

$

$

$

 (119)

 247
 128

At December 31,

Prior service cost
Reversal of amortization items

Prior service cost

Total recognized in other comprehensive (income) loss (pre-tax)

The estimated prior service cost for the defined benefit pension plans 
that will be amortized from Accumulated other comprehensive income 
(loss) into net periodic benefit (income) cost over the next fiscal year is 
not significant.  The estimated prior service cost for the defined benefit 
postretirement  plans  that  will  be  amortized  from  Accumulated  other 
comprehensive income into net periodic benefit (income) cost over the 
next fiscal year is $0.3 billion.

Assumptions
The weighted-average assumptions used in determining benefit obligations follow:

Pension
2013

5.00 %
3.00

2014

5.00 %
5.50
N/A

Health Care and Life
2013

2014

4.20 %
N/A

5.00 %
N/A

Health Care and Life
2012

2013

4.20 %
5.60
N/A

5.00 %
7.00
N/A

At December 31,

Discount Rate
Rate of compensation increases

2014

4.20 %
3.00

The weighted-average assumptions used in determining net periodic cost follow:

Pension
2012

5.00 %
7.50
3.00

At December 31,

Discount Rate
Expected return on plan assets
Rate of compensation increases

2014

5.00 %
7.25
3.00

2013

4.20 %
7.50
3.00

In order to project the long-term target investment return for the total 
portfolio, estimates are prepared for the total return of each major asset 
class over the subsequent 10-year period.  Those estimates are based on 
a combination of factors including the current market interest rates and 
valuation levels, consensus earnings expectations and historical long-
term risk premiums.  To determine the aggregate return for the pension 
trust, the projected return of each individual asset class is then weighted 
according to the allocation to that investment area in the trust’s long-
term asset allocation policy.

62

notes to ConsolIdated fInanCIal s tateMents  continued

The assumed health care cost trend rates follow:

At December 31,

2014

Health Care and Life
2012

2013

Pension Plans
The fair values for the pension plans by asset category at December 31, 
2014 are as follows:

(dollars in millions)
Level 3

Level 2

Healthcare cost trend rate assumed for 

Asset Category

Total

Level 1

next year

6.50 %

6.50 %

7.00 %

Rate to which cost trend rate gradually 

declines

Year the rate reaches the level it is 
assumed to remain thereafter

4.75

2022

4.75

2020

5.00

2016

A one-percentage point change in the assumed health care cost trend 
rate would have the following effects:

One-Percentage Point

(dollars in millions)
Increase Decrease

Cash and cash equivalents
Equity securities
Fixed income securities

U.S. Treasuries and agencies
Corporate bonds
International bonds
Other
Real estate
Other

Private equity
Hedge funds

Effect on 2014 service and interest cost
Effect on postretirement benefit obligation as of 

December 31, 2014

$

 193

$

 (155)

Total

3,760

 (3,023)

$  1,983
 4,339

$  1,814
 2,952

$

 169
 1,277

$

 – 
 110

 1,257
 2,882
 582
 3
 1,792

 830
 264
 39
 – 
 – 

 427
 2,506
 524
 3
 – 

 – 
 112
 19
 – 
 1,792

 3,748
 1,962
$  18,548

 – 
 – 
$  5,899

 204
 1,164
$  6,274

 3,544
 798
$  6,375

Plan Assets
The company’s overall investment strategy is to achieve a mix of assets 
which allows us to meet projected benefit payments while taking into 
consideration risk and return. While target allocation percentages will 
vary over time, the current target allocation for plan assets is designed so 
that 70% of the assets have the objective of achieving a return in excess 
of the growth in liabilities (comprised of public equities, private equities, 
real estate, hedge funds and emerging debt) and 30% of the assets are 
invested as liability hedging assets (where cash flows from investments 
better match projected benefit payments, typically longer duration fixed 
income).  This allocation will shift as funded status improves to a higher 
allocation  of  liability  hedging  assets.   Target  policies  will  be  revisited 
periodically to ensure they are in line with fund objectives. Both active 
and passive management approaches are used depending on perceived 
market efficiencies and various other factors.  Due to our diversification 
and risk control processes, there are no significant concentrations of risk, 
in terms of sector, industry, geography or company names. 

Pension and healthcare and life plans assets do not include significant 
amounts of Verizon common stock. 

The fair values for the pension plans by asset category at December 31, 
2013 are as follows:

Asset Category

Total

Level 1

(dollars in millions)
Level 3

Level 2

Cash and cash equivalents
Equity securities
Fixed income securities

U.S. Treasuries and agencies
Corporate bonds
International bonds
Other
Real estate
Other

Private equity
Hedge funds

Total

$

 968
 4,200

$

 881
 3,300

$

$

 87
 900

 – 
 – 

 1,097
 2,953
 364
 3
 1,784

 691
 212
 51
 – 
 – 

 3,942
 1,800
$  17,111

 – 
 – 
 5,135

$

$

 406
 2,579
 313
 3
 – 

 – 
 604
 4,892

 – 
 162
 – 
 – 
 1,784

 3,942
 1,196
 7,084

$

63

 
 
 
Notes to CoNsolidated FiNaNCial statemeNts continued

The following is a reconciliation of the beginning and ending balance of pension plan assets that are measured at fair value using significant unob-
servable inputs:

Equity
Securities

Corporate 
Bonds

International
Bonds

Real 
Estate

Private 
Equity

Hedge 
 Funds

Total

(dollars in millions)

Balance at January 1, 2013
Actual gain on plan assets
Purchases and sales
Transfers in (out)
Balance at December 31, 2013
Actual gain (loss) on plan assets
Purchases and sales
Transfers in (out)
Balance at December 31, 2014

$

$

$

 – 
 – 
 – 
 – 
 – 
 (1)
 106
 5
 110

$

$

$

196
 12
 (13)
 (33)
162
 5
 (50)
 (5)
 112

$

$

$

 – 
 – 
 – 
 – 
 – 
 – 
 8
 11
 19

$

 2,018
 81
 (315)
 – 
 1,784
 42
 (34)
 – 
$  1,792

$

$

 5,039
 674
 (1,732)
 (39)
 3,942
 73
 (471)
 – 
$  3,544

$

$

$

$

 558
 84
 (124)
 678
 1,196
 33
 144
 (575)
 798

$

 7,811
 851
 (2,184)
 606
 7,084
 152
 (297)
 (564)
$  6,375

$

Health Care and Life Plans
The fair values for the other postretirement benefit plans by asset cat-
egory at December 31, 2014 are as follows:

Asset Category

Total

Level 1

(dollars in millions)
Level 3

Level 2

Cash and cash equivalents
Equity securities
Fixed income securities

U.S. Treasuries and agencies
Corporate bonds
International bonds
Other

Total

$

 208
 1,434

$

 6
 1,172

$

 105
 461
 111
 116
$  2,435

 98
 119
 14
 – 
$  1,409

$

 202
 262

 7
 296
 97
 116
 980

$

$

 – 
 – 

 – 
 46
 – 
 – 
 46

The fair values for the other postretirement benefit plans by asset cat-
egory at December 31, 2013 are as follows:  

Asset Category

Total

Level 1

(dollars in millions)
Level 3

Level 2

Cash and cash equivalents
Equity securities
Fixed income securities

U.S. Treasuries and agencies
Corporate bonds
International bonds
Other

Total

$

 237
 2,178

$

 12
 1,324

$

$

 225
 854

 121
 252
 104
 161
 3,053

$

 94
 45
 18
 40
 1,533

 27
 207
 86
 121
 1,520

$

$

$

 – 
 – 

 – 
 – 
 – 
 – 
 – 

The following is a reconciliation of the beginning and ending balance of 
the other postretirement benefit plans assets that are measured at fair 
value using significant unobservable inputs:

Balance at December 31, 2013
Actual gain on plan assets
Purchases and sales
Balance at December 31, 2014

Corporate 
Bonds

$

$

 – 
 1
 45
 46

$

$

Total

 – 
 1
 45
 46

The following are general descriptions of asset categories, as well as the 
valuation methodologies and inputs used to determine the fair value of 
each major category of assets.   

Cash and cash equivalents include short-term investment funds, primarily 
in diversified portfolios of investment grade money market instruments 
and are valued using quoted market prices or other valuation methods, 
and thus are classified within Level 1 or Level 2. 

Equity  securities  are  investments  in  common  stock  of  domestic  and 
international corporations in a variety of industry sectors, and are valued 
primarily using quoted market prices or other valuation methods, and 
thus are classified within Level 1 or Level 2.  

Fixed income securities include U.S. Treasuries and agencies, debt obli-
gations of foreign governments and domestic and foreign corporations.  
Fixed income also includes investments in collateralized mortgage obli-
gations, mortgage backed securities and interest rate swaps.  The fair 
value of fixed income securities is based on observable prices for iden-
tical  or  comparable  assets,  adjusted  using  benchmark  curves,  sector 
grouping, matrix pricing, broker/dealer quotes and issuer spreads, and 
thus is classified within Level 1 or Level 2. 

Real estate investments include those in limited partnerships that invest 
in various commercial and residential real estate projects both domesti-
cally and internationally.  The fair values of real estate assets are typically 
determined by using income and/or cost approaches or a comparable 
sales  approach,  taking  into  consideration  discount  and  capitalization 
rates, financial conditions, local market conditions and the status of the 
capital markets, and thus are classified within Level 3.   

Private  equity  investments  include  those  in  limited  partnerships  that 
invest in operating companies that are not publicly traded on a stock 
exchange.  Investment strategies in private equity include leveraged buy-
outs, venture capital, distressed investments and investments in natural 
resources.  These investments are valued using inputs such as trading 
multiples of comparable public securities, merger and acquisition activity 
and pricing data from the most recent equity financing taking into con-
sideration illiquidity, and thus are classified within Level 3.  

Hedge fund investments include those seeking to maximize absolute 
returns using a broad range of strategies to enhance returns and provide 
additional diversification.  The fair values of hedge funds are estimated 
using net asset value per share (NAV) of the investments.  Verizon has 
the ability to redeem these investments at NAV within the near term and 
thus are classified within Level 2.  Investments that cannot be redeemed 
in the near term are classified within Level 3.

Employer Contributions
In 2014, we contributed $1.5 billion to our qualified pension plans, $0.1 
billion to our nonqualified pension plans and $0.7 billion to our other 
postretirement benefit plans.  We anticipate a minimum contribution of 
$0.7 billion to our qualified pension plans in 2015.  Nonqualified pension 
plans contributions are estimated to be $0.1 billion and contributions to 
our other postretirement benefit plans are estimated to be $0.8 billion 
in 2015.

64

 
 
notes to ConsolIdated fInanCIal s tateMents  continued

Estimated Future Benefit Payments
The benefit payments to retirees are expected to be paid as follows:

Pension Benefits

(dollars in millions)
Health Care and Life

Severance Benefits
The following table provides an analysis of our actuarially determined 
severance liability recorded in accordance with the accounting standard 
regarding employers’ accounting for postemployment benefits:

$

 2,855
 2,024
 1,937
 1,427
 1,396
 6,890

$

 1,481
 1,456
 1,452
 1,436
 1,398
 6,996

Year

2012
2013
2014

Beginning
 of Year

Charged
 to Expense

Payments

Other

End of Year

(dollars in millions)

$

 1,113
 1,010
 757

$

 396
 134
 531

$

 (531)
 (381)
 (406)

$

 32
 (6)
 (7)

$

 1,010
 757
 875

Year

2015
2016
2017
2018
2019
2020-2024

Savings Plan and Employee Stock Ownership Plans
We  maintain  four  leveraged  employee  stock  ownership  plans  (ESOP). 
We match a certain percentage of eligible employee contributions to 
the savings plans with shares of our common stock from this ESOP.  At 
December 31, 2014, the number of allocated shares of common stock in 
this ESOP was 61 million.  There were no unallocated shares of common 
stock in this ESOP at December 31, 2014.  All leveraged ESOP shares are 
included in earnings per share computations.

Total savings plan costs were $0.9 billion in 2014, $1.0 billion in 2013 and 
$0.7 billion in 2012.

Pension Annuitization
On October 17, 2012, we, along with our subsidiary Verizon Investment 
Management Corp., and Fiduciary Counselors Inc., as independent fidu-
ciary of the Verizon Management Pension Plan (the Plan), entered into a 
definitive purchase agreement with The Prudential Insurance Company 
of  America  (Prudential)  and  Prudential  Financial,  Inc.,  pursuant  to  
which the Plan would purchase a single premium group annuity contract 
from Prudential.

On December 10, 2012, upon issuance of the group annuity contract by 
Prudential, Prudential irrevocably assumed the obligation to make future 
annuity payments to approximately 41,000 Verizon management retirees 
who began receiving pension payments from the Plan prior to January 1, 
2010. The amount of each retiree’s annuity payment equals the amount 
of such individual’s pension benefit. In addition, the group annuity con-
tract is intended to replicate the same rights to future payments, such as 
survivor benefits, that are currently offered by the Plan. 

We  contributed  approximately  $2.6  billion  to  the  Plan  between 
September 1, 2012 and December 31, 2012 in connection with the trans-
action so that the Plan’s funding percentage would not decrease as a 
result of the transaction.

Severance, Pension and Benefit (Credits) Charges 
During 2014, we recorded net pre-tax severance, pension and benefits 
charges of approximately $7.5 billion primarily for our pension and post-
retirement plans in accordance with our accounting policy to recognize 
actuarial gains and losses in the year in which they occur. The charges 
were primarily driven by a decrease in our discount rate assumption used 
to determine the current year liabilities from a weighted-average of 5.0% 
at December 31, 2013 to a weighted-average of 4.2% at December 31, 
2014 ($5.2 billion), a change in mortality assumptions primarily driven by 
the use of updated actuarial tables (RP-2014 and MP-2014) issued by the 
Society of Actuaries in October 2014 ($1.8 billion) and revisions to the 
retirement assumptions for participants and other assumption adjust-
ments, partially offset by the difference between our estimated return on 
assets of 7.25% and our actual return on assets of 10.5% ($0.6 billion).  As 
part of this charge, we recorded severance costs of $0.5 billion under our 
existing separation plans.  

During 2013, we recorded net pre-tax severance, pension and benefits 
credits of approximately $6.2 billion primarily for our pension and post-
retirement plans in accordance with our accounting policy to recognize 
actuarial gains and losses in the year in which they occur.  The credits 
were  primarily  driven  by  an  increase  in  our  discount  rate  assumption 
used to determine the current year liabilities from a weighted-average of 
4.2% at December 31, 2012 to a weighted-average of 5.0% at December 
31,  2013  ($4.3  billion),  lower  than  assumed  retiree  medical  costs  and 
other assumption adjustments ($1.4 billion) and the difference between 
our estimated return on assets of 7.5% at December 31, 2012 and our 
actual return on assets of 8.6% at December 31, 2013 ($0.5 billion).

During 2012, we recorded net pre-tax severance, pension and benefits 
charges of approximately $7.2 billion primarily for our pension and post-
retirement plans in accordance with our accounting policy to recognize 
actuarial gains and losses in the year in which they occur. The charges 
were primarily driven by a decrease in our discount rate assumption used 
to determine the current year liabilities from a weighted-average of 5% at 
December 31, 2011 to a weighted-average of 4.2% at December 31, 2012 
($5.3 billion) and revisions to the retirement assumptions for participants 
and  other  assumption  adjustments,  partially  offset  by  the  difference 
between our estimated return on assets of 7.5% and our actual return 
on assets of 10% ($0.7 billion).  As part of this charge, we also recorded 
$1.0 billion related to the annuitization of pension liabilities, as described 
above, as well as severance charges of $0.4 billion.

65

 
 
notes to ConsolIdated fInanCIal s tateMents  continued

NOTE  13

TAxES 

The components of income before (provision) benefit for income taxes 
are as follows:

Years Ended December 31, 

2014

(dollars in millions)
2012

2013

The  following  table  shows  the  principal  reasons  for  the  difference 
between the effective income tax rate and the statutory federal income 
tax rate:

Years Ended December 31, 

2014

2013

2012

Domestic
Foreign
Total

$  12,992
 2,278
$  15,270

$  28,833
 444
$  29,277

$

$

 9,316
 581
 9,897

The components of the provision (benefit) for income taxes are as follows:

Years Ended December 31, 

2014

(dollars in millions)
2012

2013

Current

Federal
Foreign
State and Local
Total
Deferred
Federal
Foreign
State and Local
Total

Total income tax provision (benefit)

$  2,657
 81
 668
 3,406

 (51)
 (9)
 (32)
 (92)
$  3,314

$

$

 (197)
 (59)
 201
 (55)

 5,060
 8
 717
 5,785
 5,730

$

$

 223
 (45)
 114
 292

 (559)
 10
 (403)
 (952)
 (660)

Statutory federal income tax rate
State and local income tax rate, net of 

federal tax benefits

Affordable housing credit
Employee benefits including ESOP 

dividend

Disposition of Omnitel Interest
Noncontrolling interests
Other, net
Effective income tax rate

 35.0 %

35.0 %

35.0 %

 2.7
 (1.0) 

 (0.7) 
 (5.9) 
 (5.0) 
 (3.4) 
 21.7 %

2.1  
(0.6)  

(0.4)  
 -  
(14.3)  
(2.2)  
 19.6 %

(1.9)
(1.9)

(1.1)
 -
(33.7)
(3.1)
 (6.7) %

The effective income tax rate for 2014 was 21.7% compared to 19.6% for 
2013.  The increase in the effective income tax rate was primarily due to 
additional income taxes on the incremental income from the Wireless 
Transaction  completed  on  February  21,  2014  and  was  partially  offset 
by the utilization of certain tax credits in connection with the Omnitel 
Transaction in 2014 and the effective income tax rate impact of lower 
income  before  income  taxes  due  to  severance,  pension  and  benefit 
charges  recorded  in  2014  compared  to  severance,  pension  and  ben-
efit credits recorded in 2013.  The decrease in the provision for income 
taxes was primarily  due to  lower  income before income  taxes  due  to 
severance, pension and benefit charges recorded in 2014 compared to 
severance, pension and benefit credits recorded in 2013.

The effective income tax rate for 2013 was 19.6% compared to (6.7)% 
for 2012.  The increase in the effective income tax rate and provision for 
income taxes was primarily due to higher income before income taxes 
as  a  result  of  severance,  pension  and  benefit  credits  recorded  during 
2013 compared to lower income before income taxes as a result of sever-
ance, pension and benefit charges as well as early debt redemption costs 
recorded during 2012. 

The amounts of cash taxes paid are as follows:

Years Ended December 31, 

Income taxes, net of amounts refunded
Employment taxes
Property and other taxes
Total

2014

$  4,093
 1,290
 1,797
$  7,180

(dollars in millions)
2012

2013

$

$

 422
 1,282
 2,082
 3,786

$

$

 351
 1,308
 1,727
 3,386

66

 
 
 
notes to ConsolIdated fInanCIal s tateMents  continued

(dollars in millions)
2013

2014

Balance at January 1,
Additions based on tax positions related to 

Deferred taxes arise because of differences in the book and tax bases of 
certain assets and liabilities.  The presentation of significant components 
of  deferred  tax  assets  and  liabilities  is  updated  to  reflect  the Wireless 
Transaction. Significant components of deferred tax assets and liabilities 
are as follows:

At December 31,

Employee benefits
Tax loss and credit carry forwards
Other – assets

Valuation allowances
Deferred tax assets

Spectrum and other intangible amortization
Depreciation
Other – liabilities
Deferred tax liabilities
Net deferred tax liability

$  13,350
 2,255
 2,247
 17,852
 (1,841)
 16,011

 28,283
 23,423
 5,754
 57,460
$  41,449

$  10,413
 2,912
 1,783
 15,108
 (1,685)
 13,423

 18,280
 18,913
 4,315
 41,508
$  28,085

At  December  31,  2014,  undistributed  earnings  of  our  foreign  subsid-
iaries  indefinitely  invested  outside  the  United  States  amounted  to 
approximately $1.3 billion.  The majority of Verizon's cash flow is gener-
ated from domestic operations and we are not dependent on foreign 
cash or earnings to meet our funding requirements, nor do we intend 
to  repatriate  these  undistributed  foreign  earnings  to  fund  U.S.  opera-
tions.  Furthermore, a portion of these undistributed earnings represent 
amounts that legally must be kept in reserve in accordance with certain 
foreign jurisdictional requirements and are unavailable for distribution or 
repatriation.  As a result, we have not provided U.S. deferred taxes on 
these undistributed earnings because we intend that they will remain 
indefinitely reinvested outside of the United States and therefore unavail-
able for use in funding U.S. operations.  Determination of the amount of 
unrecognized deferred taxes related to these undistributed earnings is 
not practicable.

At December 31, 2014, we had net after-tax loss and credit carry forwards 
for income tax purposes of approximately $2.3 billion.  Of these net after-
tax loss and credit carry forwards, approximately $1.8 billion will expire 
between 2015 and 2034 and approximately $0.5 billion may be carried 
forward indefinitely.

During 2014, the valuation allowance increased approximately $0.2 bil-
lion.  The balance of the valuation allowance at December 31, 2014 and 
the 2014 activity is primarily related to state and foreign tax losses.

Unrecognized Tax Benefits
A reconciliation of the beginning and ending balance of unrecognized 
tax benefits is as follows:

2014

(dollars in millions)
2012

2013

$  2,130

$

 2,943

$

 3,078

the current year

Additions for tax positions of prior years
Reductions for tax positions of prior years
Settlements
Lapses of statutes of limitations
Balance at December 31, 

 80
 627
 (278)
 (239)
 (497)
$  1,823

 116
 250
 (801)
 (210)
 (168)
 2,130

 131
 92
 (415)
 100
 (43)
 2,943

$

$

Included in the total unrecognized tax benefits at December 31, 2014, 
2013 and 2012 is $1.3 billion, $1.4 billion and $2.1 billion, respectively, 
that if recognized, would favorably affect the effective income tax rate.  

We recognized the following net after-tax benefits related to interest and 
penalties in the provision for income taxes:

Years Ended December 31, 

(dollars in millions)

2014
2013
2012

$

 92
 33
 82

The after-tax accruals for the payment of interest and penalties in the 
consolidated balance sheets are as follows: 

At December 31, 

2014
2013

(dollars in millions)

$

 169
 274

The decrease in unrecognized tax benefits was primarily due to the reso-
lution of issues with the Internal Revenue Service (IRS) involving tax years 
2007 through 2009, and was partially offset by an increase in unrecog-
nized tax benefits related to the Wireless Transaction.  The uncertain tax 
benefits related to the Wireless Transaction concern pre-acquisition tax 
controversies  and  are  the  subject  of  an  indemnity  from Vodafone  for 
which a corresponding indemnity asset has been established.

Verizon and/or its subsidiaries file income tax returns in the U.S. federal 
jurisdiction, and various state, local and foreign jurisdictions.  As a large 
taxpayer, we are under audit by the IRS and multiple state and foreign 
jurisdictions for various open tax years.  The IRS is currently examining 
the Company’s U.S. income tax returns for tax years 2010-2012 and Cellco 
Partnership’s U.S. income tax returns for tax years 2012-2013.  Significant 
tax  controversies  are  ongoing  in  Massachusetts  for  tax  years  as  early 
as 2001.  The amount of the liability for unrecognized tax benefits will 
change in the next twelve months due to the expiration of the statute 
of limitations in various jurisdictions and it is reasonably possible that 
various current tax examinations will conclude or require reevaluations 
of the Company’s tax positions during this period.  An estimate of the 
range of the possible change cannot be made until these tax matters are 
further developed or resolved.

67

 
 
notes to ConsolIdated fInanCIal s tateMents  continued

NOTE  14

SEGMENT  INFORMATION 

Reportable Segments
We have two reportable segments, which we operate and manage as 
strategic business units and organize by products and services.  We mea-
sure and evaluate our reportable segments based on segment operating 
income, consistent with the chief operating decision maker’s assessment 
of segment performance.

Corporate,  eliminations  and  other  includes  unallocated  corporate 
expenses,  intersegment  eliminations  recorded  in  consolidation,  the 
results of other businesses, such as our investments in unconsolidated 
businesses,  pension  and  other  employee  benefit  related  costs,  lease 
financing, as well as the historical results of divested operations, other 
adjustments and gains and losses that are not allocated in assessing seg-
ment performance due to their non-operational nature.  Although such 
transactions are excluded from the business segment results, they are 
included in reported consolidated earnings.  Gains and losses that are 
not individually significant are included in all segment results as these 
items are included in the chief operating decision maker’s assessment of 
segment performance. Effective January 1, 2014, we have also reclassified 
the results of certain businesses, such as development stage businesses 
that  support  our  strategic  initiatives,  from  our  Wireline  segment  to 
Corporate, eliminations and other.  The impact of this reclassification was 
not material to our consolidated financial statements or our segment 
results of operations.

On July 1, 2014, our Wireline segment sold a non-strategic business (see 
Note 2).  Accordingly, the historical Wireline results for these operations 
have  been  reclassified  to  Corporate,  eliminations  and  other  to  reflect 
comparable segment operating results.  

The reconciliation of segment operating revenues and expenses to con-
solidated operating revenues and expenses below also includes those 
items of a non-operational nature.  We exclude from segment results the 
effects of certain items that management does not consider in assessing 
segment performance, primarily because of their non-operational nature. 

We have adjusted prior period consolidated and segment information, 
where applicable, to conform to current year presentation.

Our segments and their principal activities consist of the following:

Segment

Wireless 

Wireline

Description

Wireless’ communications products and services include wire-
less voice and data services and equipment sales, which are 
provided to consumer, business and government customers 
across the United States.

Wireline’s voice, data and video communications products and 
enhanced  services  include  broadband  video  and  data,  cor-
porate networking solutions, data center and cloud services, 
security and managed network services and local and long 
distance voice services. We provide these products and ser-
vices to consumers in the United States, as well as to carriers, 
businesses  and  government  customers  both  in  the  United 
States and around the world.

The following table provides operating financial information for our two reportable segments:

2014

External Operating Revenues

Retail service
Other service
Service revenue

Equipment
Other

Consumer retail
Small business

Mass Markets

Strategic services
Core

Global Enterprise

Global Wholesale
Other

Intersegment revenues

Total operating revenues

Cost of services and sales
Selling, general and administrative expense
Depreciation and amortization expense

Total operating expenses

Operating income

Assets
Plant, property and equipment, net
Capital expenditures

68

Wireless

Wireline

$  69,451
 3,104
 72,555

 10,957
 4,021

–
–
–

–
–
–

–
–
 113
 87,646

 28,825
 23,602
 8,459
 60,886
$  26,760

$  160,385
 38,276
 10,515

$

$

–
–
–

–
–

 15,583
 2,464
 18,047

 8,318
 5,355
 13,673

 5,240
 462
 1,007
 38,429

 21,332
 8,180
 7,882
 37,394
 1,035

$  76,673
 50,318
 5,750

(dollars in millions)
Total Segments

$  69,451
 3,104
 72,555

 10,957
 4,021

 15,583
 2,464
 18,047

 8,318
 5,355
 13,673

 5,240
 462
 1,120
 126,075

 50,157
 31,782
 16,341
 98,280
$  27,795

$  237,058
 88,594
 16,265

notes to ConsolIdated fInanCIal s tateMents  continued

2013

External Operating Revenues

Retail service 
Other service 
Service revenue

Equipment 
Other

Consumer retail 
Small business

Mass Markets

Strategic services 
Core

Global Enterprise

Global Wholesale 
Other

Intersegment revenues

Total operating revenues

Cost of services and sales
Selling, general and administrative expense
Depreciation and amortization expense

Total operating expenses

Operating income

Assets
Plant, property and equipment, net
Capital expenditures

$

Wireless

 66,282
 2,691
 68,973

 8,096
 3,851

–
–
–

–
–
–

–
–
 103
 81,023

 23,648
 23,176
 8,202
 55,026
 25,997

$

$  146,429
 35,932
 9,425

Wireline

(dollars in millions)
Total Segments

$

$

$

–
–
–

–
–

 14,842
 2,537
 17,379

 8,129
 6,028
 14,157

 5,583
 442
 1,063
 38,624

 21,396
 8,571
 8,327
 38,294
 330

 84,573
 51,885
 6,229

$

$

 66,282
 2,691
 68,973

 8,096
 3,851

 14,842
 2,537
 17,379

 8,129
 6,028
 14,157

 5,583
 442
 1,166
 119,647

 45,044
 31,747
 16,529
 93,320
 26,327

$  231,002
 87,817
 15,654

69

notes to ConsolIdated fInanCIal s tateMents  continued

2012

External Operating Revenues

Retail service 
Other service 
Service revenue

Equipment 
Other

Consumer retail 
Small business

Mass Markets

Strategic services 
Core

Global Enterprise

Global Wholesale 
Other

Intersegment revenues

Total operating revenues

Cost of services and sales
Selling, general and administrative expense
Depreciation and amortization expense

Total operating expenses

Operating income

Assets
Plant, property and equipment, net
Capital expenditures

$

Wireless

 61,383
 2,290
 63,673

 8,010
 4,096

–
–
–

–
–
–

–
–
 89
 75,868

 24,490
 21,650
 7,960
 54,100
 21,768

$

$  142,485
 34,545
 8,857

Wireline

(dollars in millions)
Total Segments

$

$

$

–
–
–

–
–

 14,145
 2,589
 16,734

 7,737
 6,833
 14,570

 6,031
 498
 1,112
 38,945

 21,657
 8,860
 8,424
 38,941
 4

 84,815
 52,911
 6,342

$

$

 61,383
 2,290
 63,673

 8,010
 4,096

 14,145
 2,589
 16,734

 7,737
 6,833
 14,570

 6,031
 498
 1,201
 114,813

 46,147
 30,510
 16,384
 93,041
 21,772

$  227,300
 87,456
 15,199

70

notes to ConsolIdated fInanCIal s tateMents  continued

Reconciliation to Consolidated Financial Information
A reconciliation of the segment operating revenues to consolidated operating revenues is as follows:

Years Ended December 31,

Operating Revenues
Total reportable segments
Reconciling items:

Impact of divested operations (Note 2)
Corporate, eliminations and other

Consolidated operating revenues

2014

2013

$  126,075

 256
 748
$  127,079

$  119,647

 599
 304
$  120,550

(dollars in millions)
2012

$  114,813

 835
 198
$  115,846

A reconciliation of the total of the reportable segments' operating income to consolidated Income before (provision) benefit for income taxes  
is as follows:

Years Ended December 31,

Operating Income
Total segment operating income

Severance, pension and benefit credits (charges) (Note 12)
Gain on spectrum license transactions (Note 2)
Litigation settlements (Note 17)
Impact of divested operations (Note 2)
Other costs 
Corporate, eliminations and other

Consolidated operating income

Equity in earnings of unconsolidated businesses
Other income and (expense), net
Interest expense
Income Before (Provision) Benefit for Income Taxes

2014

$  27,795
 (7,507)
 707
–
 12
 (334)
 (1,074)
 19,599

 1,780
 (1,194)
 (4,915)
$  15,270

A reconciliation of the total of the reportable segments' assets to consolidated assets is as follows:

At December 31,

Assets
Total reportable segments
Corporate, eliminations and other
Total consolidated

2014

$  237,058
 (4,350)
$  232,708

2013

 26,327
 6,232
 278
–
 43
–
 (912)
 31,968

 142
 (166)
 (2,667)
 29,277

$

$

(dollars in millions)
2013

$  231,002
 43,096
$  274,098

(dollars in millions)
2012

$

$

 21,772
 (7,186)
–
 (384)
 56
 (276)
 (822)
 13,160

 324
 (1,016)
 (2,571)
 9,897

Corporate, eliminations and other at December 31, 2013 is primarily comprised of cash and cash equivalents which were used to complete the 
Wireless Transaction on February 21, 2014.

We generally account for intersegment sales of products and services and asset transfers at current market prices.  No single customer accounted for 
more than 10% of our total operating revenues during the years ended December 31, 2014, 2013 and 2012. International operating revenues and 
long-lived assets are not significant.

71

notes to ConsolIdated fInanCIal s tateMents  continued

NOTE  15

COMPREHENSIVE INCOME

Comprehensive income consists of net income and other gains and losses affecting equity that, under U.S. GAAP, are excluded from net income.  
Significant changes in the components of Other comprehensive income, net of provision for income taxes are described below.

Accumulated Other Comprehensive Income
The changes in the balances of Accumulated other comprehensive income by component are as follows:

(dollars in millions)

Balance at January 1, 2014

Other comprehensive income (loss)
Amounts reclassified to net income
Net other comprehensive income (loss)
Balance at December 31, 2014

Foreign currency
 translation
 adjustments

$

$

 853
 (288)
 (911)
 (1,199)
 (346)

Unrealized
 loss on cash
 flow hedges

$

$

 113
 (89)
 (108)
 (197)
 (84)

Unrealized 
loss on 
marketable 
securities

$

$

 117
 14
 (19)
 (5)
 112

Defined benefit 
pension and
 postretirement
 plans

$

 1,275
–
 154
 154
$  1,429

Total

$

 2,358
 (363)
 (884)
 (1,247)
$  1,111

Net Unrealized Gains (Losses) on Marketable Securities
During 2014, 2013 and 2012, reclassification adjustments on marketable 
securities for gains (losses) realized in net income were not significant.

Defined Benefit Pension and Postretirement Plans
The  change  in  Defined  benefit  pension  and  postretirement  plans  at 
December 31, 2014 and 2013, respectively, was not significant. 

The amounts presented above in net other comprehensive income (loss) 
are net of taxes and noncontrolling interests, which are not significant.  
For the year ended December 31, 2014, the amounts reclassified to net 
income related to foreign currency translation adjustments are included 
in Equity in earnings of unconsolidated businesses on our consolidated 
statement of income and are a result of the completion of the Omnitel 
transaction.    See  Note  2  for  additional  details.    For  the  year  ended 
December 31, 2014, the amounts reclassified to net income related to 
defined benefit pension and postretirement plans in the table above are 
included in Cost of services and sales and Selling, general and adminis-
trative expense on our consolidated statement of income.  For the year 
ended December 31, 2014, all other amounts reclassified to net income 
in the table above are included in Other income and (expense), net on 
our consolidated statement of income.

Foreign Currency Translation Adjustments
The  change  in  Foreign  currency  translation  adjustments  during  2014 
was primarily a result of the completion of the Omnitel transaction.  The 
change  in  Foreign  currency  translation  adjustments  during  2013  and 
2012 was primarily related to our investment in Vodafone Omnitel N.V. 
which was driven by the movements of the U.S. dollar against the Euro. 

Net Unrealized Gains (Losses) on Cash Flow Hedges
During  2014,  2013  and  2012,  Unrealized  gains  (losses)  on  cash  flow 
hedges included in Other comprehensive income (loss) attributable to 
noncontrolling interests, primarily reflect activity related to cross currency 
swaps (see Note 10).  Reclassification adjustments for gains (losses) real-
ized in net income were not significant.

72

notes to ConsolIdated fInanCIal s tateMents  continued

NOTE  16

ADDITIONAL  FINANCIAL  INFORMATION

The tables that follow provide additional financial information related to our consolidated financial statements:

Income Statement Information

Years Ended December 31, 

Depreciation expense
Interest costs on debt balances
Capitalized interest costs
Advertising expense

Balance Sheet Information

At December 31, 

Accounts Payable and Accrued Liabilities
Accounts payable
Accrued expenses
Accrued vacation, salaries and wages
Interest payable
Taxes payable

Other Current Liabilities
Advance billings and customer deposits
Dividends payable
Other

Cash Flow Information

Years Ended December 31, 

Cash Paid
Interest, net of amounts capitalized

2014

$  14,966
 5,291
 (376)
 2,526

$

2013

 15,019
 3,421
 (754)
 2,438

2014

$

 5,598
 4,016
 4,131
 1,478
 1,457
$  16,680

$

$

 3,125
 2,307
 3,217
 8,649

(dollars in millions)
2012

$

 14,920
 2,977
 (406)
 2,381

(dollars in millions)
2013

$

$

$

$

 4,954
 3,954
 4,790
 1,199
 1,556
 16,453

 2,829
 1,539
 2,296
 6,664

2014

2013

(dollars in millions)
2012

$

 4,429

$

 2,122

$

 1,971

Common stock has been used from time to time to satisfy some of the funding requirements of employee and shareowner plans, including 18.2 mil-
lion common shares issued from Treasury stock during the year ended December 31, 2014, which had an aggregate value of $0.7 billion.

In addition to the previously authorized three-year share buyback program, in February 2015, the Verizon Board of Directors authorized Verizon to 
enter into an accelerated share repurchase (ASR) agreement to repurchase $5.0 billion of the Company’s common stock.  The total number of shares 
that Verizon will repurchase under the ASR agreement will be based generally upon the volume-weighted average share price of Verizon’s common 
stock during the term of the transaction.  On February 10, 2015, in exchange for an up-front payment totaling $5.0 billion, Verizon received an initial 
delivery of 86.2 million shares having a value of approximately $4.25 billion. Final settlement of the transaction under the ASR agreement, including 
delivery of the remaining shares, if any, that Verizon is entitled to receive, is scheduled to occur in the second quarter of 2015.

73

notes to ConsolIdated fInanCIal s tateMents  continued

Subsequent to the sale of Verizon Information Services Canada in 2004, 
we continue to provide a guarantee to publish directories, which was 
issued when the directory business was purchased in 2001 and had a 
30-year term (before extensions).  The preexisting guarantee continues, 
without modification, despite the subsequent sale of Verizon Information 
Services  Canada  and  the  spin-off  of  our  domestic  print  and  Internet 
yellow pages directories business.  The possible financial impact of the 
guarantee, which is not expected to be adverse, cannot be reasonably 
estimated  as  a  variety  of  the  potential  outcomes  available  under  the 
guarantee result in costs and revenues or benefits that may offset each 
other.  We do not believe performance under the guarantee is likely.

As of December 31, 2014, letters of credit totaling approximately $0.1 bil-
lion, which were executed in the normal course of business and support 
several financing arrangements and payment obligations to third parties, 
were outstanding.

We have several commitments primarily to purchase programming and 
network services, equipment, software, handsets and peripherals, and 
marketing activities, which will be used or sold in the ordinary course 
of business, from a variety of suppliers totaling $21.0 billion. Of this total 
amount, $8.4 billion is attributable to 2015, $8.5 billion is attributable to 
2016 through 2017, $2.5 billion is attributable to 2018 through 2019 and 
$1.6 billion is attributable to years thereafter.  These amounts do not rep-
resent our entire anticipated purchases in the future, but represent only 
those items that are the subject of contractual obligations.  Our commit-
ments are generally determined based on the noncancelable quantities 
or termination amounts.  Purchases against our commitments for 2014 
totaled approximately $21.0 billion. Since the commitments to purchase 
programming services from television networks and broadcast stations 
have  no  minimum  volume  requirement,  we  estimated  our  obligation 
based on number of subscribers at December 31, 2014, and applicable 
rates stipulated in the contracts in effect at that time.  We also purchase 
products and services as needed with no firm commitment.

NOTE  17

COMMITMENTS AND  CONTINGENCIES

In the ordinary course of business Verizon is involved in various commer-
cial litigation and regulatory proceedings at the state and federal level. 
Where it is determined, in consultation with counsel based on litigation 
and  settlement  risks,  that  a  loss  is  probable  and  estimable  in  a  given 
matter,  the  Company  establishes  an  accrual.  In  none  of  the  currently 
pending matters is the amount of accrual material.  An estimate of the 
reasonably possible loss or range of loss in excess of the amounts already 
accrued cannot be made at this time due to various factors typical in 
contested  proceedings,  including  (1)  uncertain  damage  theories  and 
demands; (2) a less than complete factual record; (3) uncertainty con-
cerning legal theories and their resolution by courts or regulators; and 
(4)  the  unpredictable  nature  of  the  opposing  party  and  its  demands. 
We continuously monitor these proceedings as they develop and adjust 
any accrual or disclosure as needed. We do not expect that the ultimate 
resolution of any pending regulatory or legal matter in future periods, 
including  the  Hicksville  matter  described  below,  will  have  a  material 
effect on our financial condition, but it could have a material effect on 
our results of operations for a given reporting period.

Reserves have been established to cover environmental matters relating 
to  discontinued  businesses  and  past  telecommunications  activities.  
These reserves include funds to address contamination at the site of a 
former  Sylvania  facility  in  Hicksville  NY,  which  had  processed  nuclear 
fuel rods in the 1950s and 1960s.  In September 2005, the Army Corps of 
Engineers (ACE) accepted the site into its Formerly Utilized Sites Remedial 
Action Program. As a result, the ACE has taken primary responsibility for 
addressing the contamination at the site.  An adjustment to the reserves 
may be made after a cost allocation is conducted with respect to the 
past and future expenses of all of the parties.  Adjustments to the envi-
ronmental reserve may also be made based upon the actual conditions 
found at other sites requiring remediation.

Verizon is currently involved in approximately 70 federal district court 
actions alleging that Verizon is infringing various patents. Most of these 
cases are brought by non-practicing entities and effectively seek only 
monetary  damages;  a  small  number  are  brought  by  companies  that 
have sold products and seek injunctive relief as well. These cases have 
progressed to various stages and a small number may go to trial in the 
coming 12 months if they are not otherwise resolved. In the third quarter 
of 2012, we settled a number of patent litigation matters, including cases 
with ActiveVideo Networks Inc. (ActiveVideo) and TiVo Inc. (TiVo).  In con-
nection with the settlements with ActiveVideo and TiVo, we recorded a 
charge of $0.4 billion in the third quarter of 2012 and will pay and recog-
nize over the following six years an additional $0.2 billion. 

In connection with the execution of agreements for the sales of busi-
nesses and investments, Verizon ordinarily provides representations and 
warranties to the purchasers pertaining to a variety of nonfinancial mat-
ters, such as ownership of the securities being sold, as well as indemnity 
from  certain  financial  losses.    From  time  to  time,  counterparties  may 
make  claims  under  these  provisions,  and Verizon  will  seek  to  defend 
against those claims and resolve them in the ordinary course of business.

74

notes to ConsolIdated fInanCIal s tateMents  continued

NOTE  18

QUARTERLY  FINANCIAL  INFORMATION  (UNAUDITED)

Quarter Ended

2014
March 31
June 30
September 30
December 31

2013
March 31
June 30
September 30
December 31

Net Income (Loss) attributable to Verizon(1)

(dollars in millions, except per share amounts)

Operating
Revenues

Operating 
Income (Loss)

$  30,818
 31,483
 31,586
 33,192

$  29,420
 29,786
 30,279
 31,065

$  7,160
 7,685
 6,890
 (2,136)

$

 6,222
 6,555
 7,128
 12,063

Amount

$  3,947
 4,214
 3,695
 (2,231)

$

 1,952
 2,246
 2,232
 5,067

Per Share-
Basic

Per Share-
Diluted

Net Income
(Loss)

$

$

 1.15
 1.02
 .89
 (.54)

 .68
 .78
 .78
 1.77

$

$

 1.15
 1.01
 .89
 (.54)

 .68
 .78
 .78
 1.76

$  5,986
 4,324
 3,794
 (2,148)

$

 4,855
 5,198
 5,578
 7,916

•	 Results	of	operations	for	the	first	quarter	of	2014	include	after-tax-credits	attributable	to	Verizon	of	$1.9	billion	related	to	the	sale	of	its	entire	ownership	interest	in	Vodafone	Omnitel,	as	well	as	

after-tax costs attributable to Verizon of $0.6 billion related to early debt redemptions and $0.3 billion related to the Wireless Transaction.   

•	 Results	of	operations	for	the	second	quarter	of	2014	include	after-tax	credits	attributable	to	Verizon	of	$0.4	billion	related	to	a	gain	on	spectrum	license	transactions.
•	 Results	of	operations	for	the	fourth	quarter	of	2014	include	after-tax	charges	attributable	to	Verizon	of	$4.7	billion	related	to	severance,	pension	and	benefit	charges,	as	well	as	after-tax	costs	

attributable to Verizon of $0.5 billion related to early debt redemption and other costs.  

•	 Results	of	operations	for	the	second	quarter	of	2013	include	after-tax	credits	attributable	to	Verizon	of	$0.1	billion	related	to	a	pension	remeasurement.
•	 Results	of	operations	for	the	third	quarter	of	2013	include	immaterial	after-tax	credits	attributable	to	Verizon	related	to	a	gain	on	a	spectrum	license	transaction,	as	well	as	immaterial	after-tax	

costs attributable to Verizon related to the Wireless Transaction.

•	 Results	of	operations	for	the	fourth	quarter	of	2013	include	after-tax	credits	attributable	to	Verizon	of	$3.7	billion	related	to	severance,	pension	and	benefit	credits,	as	well	as	after-tax	costs	

attributable to Verizon of $0.5 billion related to the Wireless Transaction.

(1) Net income (loss) attributable to Verizon per common share is computed independently for each quarter and the sum of the quarters may not equal the annual amount. 

75

boaRd of dIReCtoRs *

Shellye L. Archambeau 
Chief Executive Officer 
MetricStream, Inc.

Mark T. Bertolini 
Chairman and Chief Executive Officer 
Aetna Inc.

Richard L. Carrión 
Chairman and Chief Executive Officer 
Popular, Inc.  
and Chairman and Chief Executive Officer 
Banco Popular de Puerto Rico

Melanie L. Healey 
Group President and Advisor to the Chairman and  
Chief Executive Officer 
The Procter & Gamble Company

M. Frances Keeth 
Retired Executive Vice President 
Royal Dutch Shell plc

Lowell C. McAdam 
Chairman and Chief Executive Officer 
Verizon Communications Inc.

Donald T. Nicolaisen 
Former Chief Accountant 
United States Securities and Exchange Commission

Clarence Otis, Jr. 
Former Chairman and Chief Executive Officer  
Darden Restaurants, Inc.

Rodney E. Slater 
Partner 
Squire Patton Boggs LLP

Kathryn A. Tesija 
Executive Vice President and Chief Merchandising  
and Supply Chain Officer 
Target Corporation

Gregory D. Wasson 
Former President and Chief Executive Officer  
Walgreens Boots Alliance, Inc.

CoRpoRate offICeRs and  

exeCutIve leadeRshIp

Lowell C. McAdam 
Chairman and Chief Executive Officer

Francis J. Shammo  
Executive Vice President and  
Chief Financial Officer

Roy H. Chestnutt 
Executive Vice President – 
Strategy, Development and Planning

Matthew D. Ellis 
Senior Vice President and Treasurer

James J. Gerace 
Chief Communications Officer

Roger Gurnani 
Executive Vice President and  
Chief Information and Technology Architect

William L. Horton, Jr. 
Senior Vice President, Deputy General Counsel and 
Corporate Secretary

Daniel S. Mead 
Executive Vice President and 
President of Strategic Initiatives

Marc C. Reed 
Executive Vice President and  
Chief Administrative Officer

Shane A. Sanders 
Senior Vice President – Internal Auditing

Diego Scotti 
Executive Vice President and  
Chief Marketing Officer

Craig L. Silliman 
Executive Vice President – Public Policy and  
General Counsel

Anthony T. Skiadas 
Senior Vice President and Controller

John G. Stratton 
Executive Vice President and  
President of Operations

Marni M. Walden 
Executive Vice President and President of  
Product Innovation and New Businesses

  *  Directors standing for election at the May 2015  

  Annual Meeting

76

 
 
Investor	Information

v e r i zo n   co m m u n i c at i o n s   i n c . 2 0 1 4   a n n ua l   r e p o r t

Stock Transfer Agent
Questions or requests for assistance regarding changes to or transfers 
of your registered stock ownership should be directed to our Transfer 
Agent, Computershare Trust Company, N.A. at:

Verizon Communications Inc. 
c/o Computershare 
P.O. Box 43078 
Providence, RI 02940-3078  
Phone: 800 631-2355 

781 575-3994 — outside the U.S. 

Website: www.computershare.com/verizon 
Email: verizon@computershare.com 

Persons using a telecommunications device for the deaf (TDD) may call: 
800 952-9245

Shareowner Services  
Please contact our Transfer Agent regarding information on the 
following services:

Online Account Access  — Registered shareowners can view account 
information online at: www.computershare.com/verizon 
Click on “Create Login” to register. For existing users, click on “Login.” 

Direct Dividend Deposit Service  — Verizon offers an electronic funds 
transfer service to registered shareowners wishing to deposit dividends 
directly into savings or checking accounts on dividend payment dates. 

Direct Invest Stock Purchase and Ownership Plan   — Verizon offers 
a direct stock purchase and share ownership plan. The plan allows 
current and new investors to purchase common stock and to reinvest 
the dividends toward the purchase of additional shares. For more 
information, go to www.verizon.com/about/stock-transfer-agent

Electronic Delivery   — By receiving links to proxy, annual report and 
shareowner materials online, you can help Verizon reduce the amount 
of materials we print and mail. As a thank you for choosing electronic 
delivery, Verizon will plant a tree on your behalf. It’s fast and easy, and 
you can change your electronic delivery options at any time. Sign up 
at www.eTree.com/verizon. If your shares are held by a broker, bank 
or other nominee, you may elect to receive an electronic copy of the 
annual report and proxy materials online at www.proxyvote.com, or you 
can contact your broker.

Corporate Sponsored Nominee 
If you hold shares of Verizon stock in the form of CDIs through the 
Verizon Corporate Sponsored Nominee (applicable only to shareholders 
in the UK, Ireland and other permitted jurisdictions in Europe), questions 
or requests for assistance should be directed to Computershare 
Company Nominee Limited at:

Investor Services
Investor Website — Get company information and news on our 
investor website — www.verizon.com/about/investors

Email Alerts  — Get the latest investor information delivered directly to 
you. Subscribe to Email alerts at our investor website.

Stock Market Information
Shareowners of record at December 31, 2014: 664,218

Verizon (ticker symbol: VZ) is listed on the New York Stock Exchange 
(NYSE) and the NASDAQ Global Select Market (NASDAQ). Verizon  
also maintains a standard listing on the London Stock Exchange.

Dividend Information
At its September 2014 meeting, the Board of Directors increased  
our quarterly dividend 3.8 percent. On an annual basis, this increased 
Verizon’s dividend to $2.20 per share. Dividends have been paid  
since 1984.

Form 10-K
To receive a printed copy of the 2014 Annual Report on Form 10-K, 
which is filed with the Securities and Exchange Commission, please 
contact Investor Relations:

Verizon Communications Inc. 
Investor Relations 
One Verizon Way 
Basking Ridge, NJ 07920 
Phone: 212 395-1525 

Corporate Governance Statement
Verizon is subject to the corporate governance standards of the 
NYSE and NASDAQ, which are available on their respective websites. 
In addition, Verizon has adopted its own corporate governance 
framework. Information relating to Verizon's corporate governance 
framework, including Verizon's Code of Conduct, Corporate Governance 
Guidelines and the charters of the Committees of its Board of Directors, 
can be found on Verizon's website at: www.verizon.com/investor/
corporategovernance. Verizon believes it is in compliance with the 
applicable corporate governance requirements in the United States, 
including under Delaware law, the corporate governance standards of 
the NYSE and NASDAQ, and U.S. federal securities laws.

If you would like to receive a printed copy of Verizon’s Corporate 
Governance Guidelines, please contact the Assistant Corporate 
Secretary:

Verizon Communications Inc. 
Assistant Corporate Secretary 
1095 Avenue of the Americas 
New York, NY 10036

Verizon Communications Inc.  
c/o Computershare 
The Pavilions  
Bridgwater Road 
Bristol 
BS99 6ZZ 
Phone: +44 (0)870 707 1739 (UK & Overseas) 
+00 353 1 696 8421 (Ireland) 

Website: www.investorcentre.co.uk

Printed with
inks containing
soy and/or
vegetable oils

•	48.5%	wireless	segment	EBITDA	service	margin

•	8.2%	growth	in	wireless	total	operating	revenues

•	544,000	FiOS	Internet	subscriber	net	additions			

•	387,000	FiOS	Video	subscriber	net	additions

•	13.6%	growth	in	FiOS	revenues		

•	5.0%	growth	in	wireline	consumer	retail	revenues

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Verizon	Communications	Inc.

1095	Avenue	of	the	Americas	

New	York,	New	York	10036

212	395-1000

verizon.com

©	2015.	Verizon.	All	Rights	Reserved.
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