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Wells Fargo & Company

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FY2012 Annual Report · Wells Fargo & Company
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Wells Fargo & Company Annual Report 2012

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The power of a 
conversation.

 
 
 
 
 
 
 
 
 
 
 
  2   To Our Owners

  10   Creating Conversations

  22   Community

  27   Board of Directors, Senior Leaders

  29   2012 Financial Report

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(cid:580)(cid:19)(cid:32)(cid:43)(cid:42)(cid:45)(cid:47)(cid:588)(cid:42)(cid:33)(cid:588)(cid:9)(cid:41)(cid:31)(cid:32)(cid:43)(cid:32)(cid:41)(cid:31)(cid:32)(cid:41)(cid:47)(cid:588)(cid:19)(cid:32)(cid:34)(cid:36)(cid:46)(cid:47)(cid:32)(cid:45)(cid:32)(cid:31)(cid:588) 
(cid:16)(cid:48)(cid:29)(cid:39)(cid:36)(cid:30)(cid:588)(cid:1)(cid:30)(cid:30)(cid:42)(cid:48)(cid:41)(cid:47)(cid:36)(cid:41)(cid:34)(cid:588)(cid:6)(cid:36)(cid:45)(cid:40)

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THE POWER OF A CONVERSATION

At Wells Fargo, 
every conversation
is important.

Like the conversation between small business customer Shua Xiong, owner 
of Golden Harvest Foods in St. Paul, Minnesota, and banker Abby Ward. 
Their talk eventually resulted in the remodeling of Xiong’s store, which 
Wells Fargo financed.

Conversations are also a beginning because they often lead to something more. 
A deeper relationship. A great idea. A way to solve a problem. That happened over 
the course of their relationship when Ward recommended treasury management 
and equipment finance services to help meet Xiong’s needs.

Relationships like these are a Wells Fargo staple because they help our 
customers succeed financially.

Today, Wells Fargo serves one in three U.S. households and can provide just 
about any financial service an individual or business requires. We serve 
customers in communities across the country through our 9,097 stores, and 
we are the fourth largest in assets among U.S. banks. We got to this place 
because we continue to believe in the personal touch.

And that starts with a conversation.

1

To Our Owners,

Each morning, across the company, 
our day starts with conversations(cid:3)—(cid:3) 
conversations about how best to 
serve our customers and help them 
succeed financially.

We’ve been having those 
conversations at Wells Fargo for 
more than 160 years, and they are 
the cornerstone of our success. 
Today, we serve one in three U.S. 
households and employ one in 500 
working Americans. We handle 
5.5 billion customer interactions 
a year in our Community Bank 
alone(cid:3)—(cid:3) these give us more than 
10,000 opportunities a minute to 
be a hero for our customers.

John G. Stumpf, 
Chairman, President and 
Chief Executive Officer, 
Wells Fargo & Company

2

Our focus on customers and serving them well drove 

In 2012, we continued to produce value for our 

another year of record results in 2012 for Wells Fargo and 

shareholders. Our return on assets was 1.41 percent, our 

our stakeholders.

2012: Continued financial success
We delivered net income of $18.9 billion in 2012, up 

19 percent from 2011. This fourth consecutive year of 

record profit reflected the time-tested virtues of our 

diversified business model and our focus on growing 

revenue and managing costs and risks(cid:7)—(cid:7) no matter how 

difficult the operating environment. We grew our core 

return on equity was 12.95 percent, and our full-year 

earnings-per-share growth was 19 percent. In 2012, we 

also returned more capital to our shareholders, as we 

increased our regular quarterly dividend by 83 percent 

to 22 cents per share and purchased 119 million shares 

of the company’s common stock. On Jan. 22, 2013, we 

raised our regular quarterly dividend again, an increase 

of 14 percent to 25 cents per share. Wells Fargo finished 

the year with an industry-leading market capitalization 

loans and deposits, despite an uneven economic recovery, 

of $180 billion (our stock price multiplied by the number 

and grew revenue in a low interest rate environment that 

of shares outstanding).

pressured our margins. Each of our primary business 

segments grew its full-year segment net income year 

over year: Community Banking by 15 percent, Wholesale 

Banking by 11 percent, and Wealth, Brokerage and 

Retirement by 4 percent.

In 2012, Wells Fargo led in areas central to our 

customers’ lives and our economy’s vitality(cid:7)—(cid:7) small 

  Wells Fargo’s full-year income was equally balanced 

between net interest income and noninterest income, 

a balance that has come to typify a core benefit of our 

business model that makes growth an attainable goal in 

a variety of interest rate environments. Indeed, in 2012, 

Wells Fargo’s net interest income grew by $467 million, 

or 1 percent, to $43.2 billion. This was achieved despite 

business lending, home mortgage lending, auto lending, 

low interest rates that put pressure on our margins, 

and private student lending. We provided a safe and 

as we delivered more products and services to customers 

sound place for our customers to hold and manage their 

across our huge deposit base.

financial assets, and served our customers efficiently 

and conveniently through the nation’s most extensive 

network of banking stores, more than 12,000 ATMs, our 

24-hour-a-day Wells Fargo Customer ConnectionSM, and 

our industry-leading online and mobile presence.

  Meanwhile, we reduced credit losses to $9.0 billion, 

down $2.3 billion, or 20 percent, from $11.3 billion in 2011.

  Our capital position also improved. Wells Fargo 
finished 2012 with Tier 1 common equity1 of $109.1 billion, 

up 15 percent from $95.1 billion a year ago, resulting in a 

Just as important, we accomplished this with a cross-

Tier 1 common equity ratio of 10.12 percent under Basel I.

sell strategy that continues to distinguish Wells Fargo 

as a leader in building customer relationships. It’s as 

simple as this: The better we know our customers, the 

Helping an economy in transition
In conversation after conversation last year(cid:7)—(cid:7) across 

more opportunities we have to provide them with the 

kitchen tables, as well as conference room tables(cid:7)—(cid:7) we 

products and services they need. In 2012, that mindset 

heard of signs of a strengthening U.S. economy. Still, we 

produced records in the average number of Wells Fargo 

also observed the worries and uncertainty that influenced 

products per customer. At the end of the fourth quarter, 

consumer and business behaviors in many areas of the 

the average Retail Bank household had more than 

country and the economy. Yes, low interest rates offered 

six products, our average Wholesale Bank customer 

a compelling opportunity to get household balance sheets 

had nearly seven products, and our average Wealth, 

in order. And there were bright spots, such as energy, 

Brokerage and Retirement customer had 10 products!

that reminded us of the advantages our U.S. economy 

  Another measure of our success: deposit and 

still holds. But overall, our customers remained cautious 

loan growth. Since completing our 2008 merger with 

given the economy’s tepid growth and headlines about 

Wachovia Corp., Wells Fargo has grown deposits by more 

Washington gridlock, budget pressures, and higher taxes. 

than $221 billion and core loans by $31 billion. Frankly, 

So, while we remain optimistic for continued economic 

there’s no better proof of customer confidence in today’s 

expansion in 2013, we do so guardedly, based on what we 

Wells Fargo and our unique opportunity to grow.

experienced in 2012.

1 Please see the “Financial Review – Capital Management” section in this Report 
for more information.

3

 
 
Supporting small business
Perhaps no Wells Fargo activity was more representative 

Since the beginning of 2009 and through the end 

of 2012, Wells Fargo has also supported the housing 

of the times than our small business lending. In 2012, 

market’s recovery by:

Wells Fargo extended $16 billion in net new loan 

commitments to U.S. small businesses (primarily those 

with annual revenues of less than $20 million)(cid:7)—(cid:7) up more 

than 30 percent from 2011. The rise partly reflects our 

focus on being a leader in Small Business Administration 

(SBA) lending. In 2012, Wells Fargo finished its fourth 

consecutive year of SBA lending leadership, extending a 

record $1.24 billion in SBA 7(a) loans.

(cid:396)(cid:580) (cid:19)(cid:32)(cid:360)(cid:41)(cid:28)(cid:41)(cid:30)(cid:36)(cid:41)(cid:34)(cid:580)(cid:40)(cid:42)(cid:45)(cid:32)(cid:580)(cid:47)(cid:35)(cid:28)(cid:41)(cid:580)(cid:374)(cid:390)(cid:377)(cid:581)(cid:40)(cid:36)(cid:39)(cid:39)(cid:36)(cid:42)(cid:41)(cid:580)(cid:40)(cid:42)(cid:45)(cid:47)(cid:34)(cid:28)(cid:34)(cid:32)(cid:46)(cid:391)(cid:580)(cid:40)(cid:28)(cid:41)(cid:52)(cid:580)

at historically low interest rates, and financing 

2.8 million mortgages for home purchases.

(cid:396)(cid:580) (cid:16)(cid:45)(cid:42)(cid:30)(cid:32)(cid:46)(cid:46)(cid:36)(cid:41)(cid:34)(cid:580)(cid:40)(cid:42)(cid:45)(cid:32)(cid:580)(cid:47)(cid:35)(cid:28)(cid:41)(cid:580)(cid:378)(cid:374)(cid:371)(cid:391)(cid:370)(cid:370)(cid:370)(cid:580)(cid:47)(cid:45)(cid:36)(cid:28)(cid:39)(cid:580)(cid:42)(cid:45)(cid:580)(cid:43)(cid:32)(cid:45)(cid:40)(cid:28)(cid:41)(cid:32)(cid:41)(cid:47)(cid:580)

mortgage modifications that gave families facing 

foreclosure a second chance by making their mortgage 

terms more favorable.

But while approval rates improved in 2012, application 

(cid:396)(cid:580) (cid:6)(cid:42)(cid:45)(cid:34)(cid:36)(cid:49)(cid:36)(cid:41)(cid:34)(cid:580)(cid:40)(cid:42)(cid:45)(cid:32)(cid:580)(cid:47)(cid:35)(cid:28)(cid:41)(cid:580)(cid:450)(cid:376)(cid:581)(cid:29)(cid:36)(cid:39)(cid:39)(cid:36)(cid:42)(cid:41)(cid:580)(cid:36)(cid:41)(cid:580)(cid:40)(cid:42)(cid:45)(cid:47)(cid:34)(cid:28)(cid:34)(cid:32)(cid:580)(cid:43)(cid:45)(cid:36)(cid:41)(cid:30)(cid:36)(cid:43)(cid:28)(cid:39)(cid:580)

rates remained below what we have typically seen at this 

stage of an economic recovery. Still, we worked hard to 

for our customers, including forgiveness that 

customers earned through making on-time payments.

serve small businesses, whether they sought to stay the 

(cid:396)(cid:580)

(cid:580)(cid:8)(cid:42)(cid:46)(cid:47)(cid:36)(cid:41)(cid:34)(cid:580)(cid:42)(cid:45)(cid:580)(cid:43)(cid:28)(cid:45)(cid:47)(cid:36)(cid:30)(cid:36)(cid:43)(cid:28)(cid:47)(cid:36)(cid:41)(cid:34)(cid:580)(cid:36)(cid:41)(cid:580)(cid:40)(cid:42)(cid:45)(cid:32)(cid:580)(cid:47)(cid:35)(cid:28)(cid:41)(cid:580)(cid:371)(cid:391)(cid:371)(cid:370)(cid:370)(cid:580)(cid:35)(cid:42)(cid:40)(cid:32)(cid:580)

course in a choppy economy or to venture out as first-time 

preservation events or workshops, where we met face 

entrepreneurs. As a result, in 2012 we grew small business 

to face with more than 40,000 mortgage customers.

checking accounts by a net 3.7 percent year over year and 

saw a more than 50 percent increase in credit cards, lines 

of credit, and loan product solutions in our Business Direct 

Our five strategic priorities
Wells Fargo emerged from the financial crisis of 2008 as 

lending unit, which focuses primarily on serving the credit 

a stronger company. Our decision to merge with Wachovia 

needs of businesses with less than $2 million in annual sales.

gave us a more diverse geography, a broader balance in 

Supporting the housing recovery
In housing and mortgage lending, our early expectations 

revenue streams, and a great team of people dedicated to 

the customers they serve, all of which increased the value 

of our franchise. As a combined company, we weathered 

for a rebound were validated. We have long believed 

the storm because we managed with a long-term view(cid:7)—(cid:7) 

in the emotional attachment our customers have with 

investing heavily where the opportunities were greatest, 

homeownership. Buying a home is the most important 

but also willingly ceding markets and share to others 

financial decision many of them will ever make. So, we were 

when we believed the opportunities didn’t fit our view 

bullish about mortgage lending throughout 2012, well before 

of how we best help our customers succeed financially. 

signs of a recovery had become more obvious to others. 

Getting this right attracts team members, customers, and 

We staffed up and stepped up as others stepped back from 

investors who share an interest in having a long-term 

the market. As a result, we originated nearly one in three 

relationship with Wells Fargo.

U.S. home mortgages in 2012 and serviced one in six.

Indeed, our two teams have become One Wells Fargo 

Why were we bullish? Across the U.S., we saw prices 

with a shared understanding of our commitment to 

and inventory situations improving. We also know that 

customers. Our customers’ success comes first. When 

the best loans are made after(cid:7)—(cid:7) not before(cid:7)—(cid:7) a downturn, 

we serve customers well, the money we earn is the result. 

as customers with improved balance sheets return to the 

This is why we know never to put the stagecoach ahead 

marketplace. In 2012, this confidence translated into more 

of the horses.

than 2 million mortgage loans originated by Wells Fargo(cid:7)—(cid:7) 

As we did last year, Wells Fargo will continue to focus 

$500 billion of lending that helped customers refinance 

on five strategic priorities in 2013:

into lower rates or buy homes.

And we still see room for growth in the mortgage 

business, with refinancing of mortgages still an attractive 

option for millions of customers and sales of new and 

existing homes getting stronger. This can only be good 

for the overall economy, because housing has led almost 

every economic recovery in recent history.

(cid:396)(cid:580)

(cid:396)(cid:580)

(cid:396)(cid:580)

(cid:396)(cid:580)

(cid:396)(cid:580)

(cid:580)(cid:16)(cid:48)(cid:47)(cid:47)(cid:36)(cid:41)(cid:34)(cid:580)(cid:30)(cid:48)(cid:46)(cid:47)(cid:42)(cid:40)(cid:32)(cid:45)(cid:46)(cid:580)(cid:360)(cid:45)(cid:46)(cid:47)

(cid:580)(cid:7)(cid:45)(cid:42)(cid:50)(cid:36)(cid:41)(cid:34)(cid:580)(cid:45)(cid:32)(cid:49)(cid:32)(cid:41)(cid:48)(cid:32)

(cid:580)(cid:19)(cid:32)(cid:31)(cid:48)(cid:30)(cid:36)(cid:41)(cid:34)(cid:580)(cid:32)(cid:51)(cid:43)(cid:32)(cid:41)(cid:46)(cid:32)(cid:46)

(cid:580)(cid:12)(cid:36)(cid:49)(cid:36)(cid:41)(cid:34)(cid:580)(cid:42)(cid:48)(cid:45)(cid:580)(cid:49)(cid:36)(cid:46)(cid:36)(cid:42)(cid:41)(cid:580)(cid:28)(cid:41)(cid:31)(cid:580)(cid:49)(cid:28)(cid:39)(cid:48)(cid:32)(cid:46)

(cid:580)(cid:3)(cid:42)(cid:41)(cid:41)(cid:32)(cid:30)(cid:47)(cid:36)(cid:41)(cid:34)(cid:580)(cid:50)(cid:36)(cid:47)(cid:35)(cid:580)(cid:30)(cid:42)(cid:40)(cid:40)(cid:48)(cid:41)(cid:36)(cid:47)(cid:36)(cid:32)(cid:46)(cid:580)(cid:28)(cid:41)(cid:31)(cid:580)(cid:46)(cid:47)(cid:28)(cid:38)(cid:32)(cid:35)(cid:42)(cid:39)(cid:31)(cid:32)(cid:45)(cid:46)

4

 
30%

Increase over 2011 in new 
loan commitments to U.S. 
small businesses

Putting customers first
Many companies say they put customers first; it’s another 

thing to do it. It begins with recognizing there are 

elements in the future we can’t control, but we can control 

how we show up each day to serve customers.

That’s our constant focus.

Consider our customers’ banking habits. In 2012, more 

than 23 million customers actively banked with us online, 

including more than 9 million with mobile devices. Yet, 

even today, most customers open their first account, and 

establish their banking relationships, by having face-to-

face visits at brick-and-mortar stores. That’s why we’ve 

invested in a store network that provides a Wells Fargo 

retail store or ATM within two miles of nearly half the U.S. 

population and small businesses within our footprint.

We’re also committed to offering more digital access 

via mobile, tablet, and computers to allow customers 

to choose when, where, and how to conduct their 

banking business. In 2012, we launched new features 

like Wells Fargo Mobile® Deposit, expanded our Send & 

Receive Money service, and introduced a new Wells Fargo 

app for iPad. In 2012, retail customers made more 

than $30 billion in payments and transfers via mobile. 

Wells Fargo was the first major U.S. financial services 

company to offer mobile banking for commercial and 

corporate customers when the service launched in 2007, 

and we’ve continued to innovate and work with our 

customers to design and build new mobile services. 

In 2012, we made our leading international trade services 

application, TradeXchange, available via CEO Mobile®. 

We also introduced enhancements to our popular 

Commercial Card Expense Reporting mobile capabilities. 

(cid:12)(cid:28)(cid:46)(cid:47)(cid:580)(cid:52)(cid:32)(cid:28)(cid:45)(cid:391)(cid:580)CEO Mobile securely processed more than 
$17 billion in wires. In 2012, we reached a milestone of 

100 million e-receipts chosen by customers for their ATM 

transactions, and we also added an e-receipt option for 

teller transactions. Technology even empowered our 

customers’ philanthropy, as they used Wells Fargo ATMs 

to give more than $1 million to the American Red Cross 

for Superstorm Sandy relief efforts.

Growing revenue
When we put customers first, it opens doors to our next 

priority: growing revenue. At Wells Fargo, we have chosen 

not to let the “Great Recession” serve as an excuse to not 

grow. We see ourselves as a growth company(cid:7)—(cid:7) no matter 

the environment(cid:7)—(cid:7) and believe the best measure of 

progress against that goal is revenue. We grow revenue in 

two important ways: through interest income on loans we 

make, and fee income on services we provide.

In 2012, we grew revenue 6 percent to $86.1 billion, 

mostly from noninterest income. (Imagine our earnings 

power when a more normal rate environment returns.) 

The revenue growth included double-digit growth in 

our capital markets, commercial real estate, corporate 

banking, mortgage, asset-based lending, corporate trust, 

and international businesses.

Our Community Banking segment grew revenue by 

$2.6 billion to $53.4 billion and net income by $1.4 billion 

to $10.5 billion in 2012, partly because of higher mortgage 

banking revenue and above-average equity gains. Its 

performance also included annual revenue growth in 

Education Financial Services(cid:7)—(cid:7) up 2 percent(cid:7)—(cid:7) and Dealer 

Services(cid:7)—(cid:7) up 4 percent.

Our Wholesale Banking segment grew full-year 

revenue by $2.5 billion to $24.1 billion and full-year net 

income by approximately $800 million to $7.8 billion 

in 2012. The broad-based growth included acquisitions 

and increased loans and deposits. Areas of notable 

growth included capital finance, commercial banking, 

commercial real estate, and corporate banking. For 

example, Investment Banking’s revenue from commercial 

and corporate customers grew 30 percent from the prior 

year due to attractive capital markets conditions and 

continued cross-selling. In 2012, we saw broad-based 

year-over-year revenue growth in our International Group 

of 15 percent, driven by growth in net interest income 

and cross-sell-related revenue in our Global Financial 

Institutions business, which serves U.S. customers doing 

business globally and foreign companies doing business 

in the U.S. Our Commercial Banking team also celebrated 

its 10th consecutive quarter of average loan growth.

5

Our performance

$ in millions, except per share amounts

2012

2011

% Change

FOR THE YEAR

Wells Fargo net income

Wells Fargo net income applicable to common stock

Diluted earnings per common share

Profitability ratios:

Wells Fargo net income to average total assets (ROA)

Wells Fargo net income applicable to common stock to average 

Wells Fargo common stockholders’ equity (ROE)

Efficiency ratio 1

Total revenue
Pre−tax pre−provision profit 2

Dividends declared per common share

Average common shares outstanding

Diluted average common shares outstanding

Average loans

Average assets
Average core deposits 3
Average retail core deposits 4

Net interest margin

AT YEAR−END

Securities available for sale

(cid:12)(cid:42)(cid:28)(cid:41)(cid:46)
Allowance for loan losses

Goodwill

Assets
Core deposits 3
Wells Fargo stockholders’ equity

Total equity
Tier 1 capital 5
Total capital 5

Capital ratios:

Total equity to assets
Risk−based capital: 5
Tier 1 capital

Total capital
Tier 1 leverage 5
Tier 1 common equity 6
Common shares outstanding

Book value per common share

Team members (active, full−time equivalent)

$

$

18,897

17,999

3.36

1.41%

12.95

58.5

86,086

35,688

0.88

5,287.6

5,351.5

$ 775,224

1,341,635

893,937

629,320

3.76%

$ 235,199

799,574

17,060

25,637

1,422,968

945,749

157,554

158,911

126,607

157,588

11.17%

11.75

14.63

9.47

10.12

5,266.3

$

27.64

269,200

15,869

15,025

2.82

1.25

11.93

61.0

80,948

31,555

0.48

5,278.1

5,323.4

757,144

1,270,265

826,735

595,851

3.94

222,613

769,631

19,372

25,115

1,313,867

872,629

140,241

141,687

113,952

148,469

10.78

11.33

14.76

9.03

9.46

5,262.6

24.64

264,200

19

20

19

13

9

(4)

6

13

83

—

1

2

6

8

6

(5)

6

4

(12)

2

8

8

12

12

11

6

4

4

(1)

5

7

—

12

2

1   The efficiency ratio is noninterest expense divided by total revenue (net interest income and noninterest income).

2   Pre-tax pre-provision profit (PTPP) is total revenue less noninterest expense. Management believes that PTPP is a useful financial measure because it enables investors and others 

to assess the Company’s ability to generate capital to cover credit losses through a credit cycle.

3   Core deposits are noninterest-bearing deposits, interest-bearing checking, savings certificates, certain market rate and other savings, and certain foreign deposits (Eurodollar sweep balances).

4   Retail core deposits are total core deposits excluding Wholesale Banking core deposits and retail mortgage escrow deposits.

5   See Note 26 (Regulatory and Agency Capital Requirements) to Financial Statements in this Report for additional information.

6   See the “Financial Review – Capital Management” section in this Report for additional information.

6

Our Wealth, Brokerage and Retirement (WBR) 

for each to hire seasonal temporary help. This has also 

segment reported revenue of $12.2 billion and record net 

created development opportunities for team members. 

income of $1.3 billion in 2012, driven by strong growth 

Most important, Education Financial Services didn’t miss 

in brokerage-managed account fees. WBR client assets 

out on opportunities to lend, and Shareowner Services 

grew to $1.4 trillion in 2012, a 7 percent increase from 

continued to receive high satisfaction scores from its 

2011, including 20 percent growth in brokerage-managed 

customers(cid:7)—(cid:7) including our shareholders.

account assets and 6 percent growth in average deposits. 

WBR continued its success in cross-selling products to 

clients. The average products grew during 2012 to more 

than 10 products per household.

Living our vision and values
Putting customers first, growing revenue, reducing 

expenses(cid:7)—(cid:7) these are goals shared by many companies. 

What’s the outlook for revenue growth in 2013? Though 

How they’re achieved is what ultimately reflects 

we don’t set public revenue goals, we do set our sights 

a company’s culture. We evaluate our leaders on 

on continuing to grow by earning more of our customers’ 

their cultural performance as well as their financial 

business, growing market share across business lines, and 

performance, knowing that our culture binds us together 

making acquisitions that make sense for our customers 

as a team. At Wells Fargo, we believe in the power of 

and our business model.

Reducing expenses
At Wells Fargo, we don’t believe growing and saving 

plurals. It’s not about I, me, and mine. It’s about us, we, 

and ours. Our formula for success is team success, not 

individual success, and it works. The average tenure at 

Wells Fargo among my direct reports is 28 years.

are mutually exclusive objectives. This is why reducing 

Our culture is outlined in The Vision & Values of 

expenses is a top priority even as we emphasize growing 

Wells Fargo, a 41-page booklet that details our business 

revenue. We want to grow efficiently in ways that result in 

(cid:46)(cid:47)(cid:45)(cid:28)(cid:47)(cid:32)(cid:34)(cid:52)(cid:391)(cid:580)(cid:42)(cid:48)(cid:45)(cid:580)(cid:49)(cid:28)(cid:39)(cid:48)(cid:32)(cid:46)(cid:391)(cid:580)(cid:28)(cid:41)(cid:31)(cid:580)(cid:42)(cid:48)(cid:45)(cid:580)(cid:45)(cid:32)(cid:28)(cid:46)(cid:42)(cid:41)(cid:580)(cid:33)(cid:42)(cid:45)(cid:580)(cid:29)(cid:32)(cid:36)(cid:41)(cid:34)(cid:390)(cid:580)(cid:12)(cid:28)(cid:46)(cid:47)(cid:580)(cid:52)(cid:32)(cid:28)(cid:45)(cid:391)(cid:580)

products and services that our customers value.

we sent a refreshed version of this 19-year-old document 

This discipline is expressed by our “efficiency ratio,” 

to each of our more than 265,000 team members and 

which reflects how much we spend in expenses for every 

made it available to the public on wellsfargo.com. Many 

dollar of revenue we earn. In 2012, Wells Fargo’s efficiency 

team members highlight favorite passages. Others refer 

ratio was 58.5 percent, the lowest of our industry’s four 

to our vision and values when they’re solving business 

largest companies. This meant we spent 58.5 cents 

problems. It’s a document that’s widely used because it 

for every dollar of revenue we generated. However, 

sums up who we are today and how we plan to become 

we didn’t cut expenses solely to achieve this feat. We 

one of the world’s great companies.

struck a balance between managing expenses wisely and 

  A new advertising campaign we launched last year 

spending on opportunities. So we hired people where we 

brings an aspect of our vision and values to life(cid:7)—(cid:7) our 

saw opportunities for growth and reduced operations 

culture of listening to customers. Called “Conversations,” 

where we no longer saw value for our customers.

the campaign showcases how trusted conversations with 

Since 2008, we have reduced the size of our overall 

our customers can affect their lives. One conversation 

real estate occupancy portfolio by more than 16 million 

can lead to so much more. The stories highlighted in this 

square feet, net of growth. That’s almost six Empire 

Annual Report reflect that. By listening to our customers 

State Buildings. More than 4.5 million square feet of this 

and deepening relationships with them, we support their 

reduction took place as we grew revenue in 2012. So, we’ve 

success. At Wells Fargo, we live our vision and values. 

reduced our company’s physical footprint while improving 

That’s how we build trust, and that’s how we differentiate 

the productivity and efficiency of the space we use.

ourselves.

Sometimes the opportunity to save spans operations. 

Education Financial Services, which offers private loans 

for college students, and Shareowner Services, which 

Connecting with communities and stakeholders
Our team members set Wells Fargo apart through their 

services companies and their shareholders, recognized 

support of the communities we serve. Team members 

they each had seasonal volume peaks; other times, when 

make personal donations. They volunteer. They quickly 

business slowed, they had too much staff. Now the two 

respond when disaster strikes.

organizations train each other’s teams, reducing the need 

7

At Wells Fargo, we believe 
in the power of plurals. 
It’s not about I, me, and mine. 
It’s about us, we, and ours.

contributed nearly $316 million to community and 

philanthropic causes in 2012(cid:7)—(cid:7) a 48 percent increase 

from 2011. In addition, our team members volunteered 

1.5 million hours and pledged a record $79 million in 

personal contributions(cid:7)—(cid:7) up 23 percent from 2011(cid:7)—(cid:7) 

to more than 28,000 nonprofits.

Of ‘fiscal cliffs’ and confidence
Any discussion of the past year would not be complete 

without touching on the issue that dominated U.S. policy 

(cid:580) (cid:12)(cid:28)(cid:46)(cid:47)(cid:580)(cid:52)(cid:32)(cid:28)(cid:45)(cid:391)(cid:580)(cid:50)(cid:35)(cid:32)(cid:41)(cid:580)(cid:20)(cid:48)(cid:43)(cid:32)(cid:45)(cid:46)(cid:47)(cid:42)(cid:45)(cid:40)(cid:580)(cid:20)(cid:28)(cid:41)(cid:31)(cid:52)(cid:580)(cid:29)(cid:45)(cid:42)(cid:48)(cid:34)(cid:35)(cid:47)(cid:580)(cid:31)(cid:32)(cid:49)(cid:28)(cid:46)(cid:47)(cid:28)(cid:47)(cid:36)(cid:42)(cid:41)(cid:580)

discussions in the closing months of 2012: what to do 

to the Northeast, our team members(cid:7)—(cid:7) despite many 

having lost electrical power or their homes to the storm(cid:7)—(cid:7) 

rallied to restore operations. In New Jersey, one team 

member drove more than an hour to reopen her store, 

even though she couldn’t return to check on her home’s 

damage. Another team member opened her home to 

20 family members, friends, and storm refugees. One of 

our personal bankers helped a local business obtain a 

loan to repair damaged floors. In addition, Wells Fargo 

donated $1 million to Superstorm Sandy relief efforts.

In 2012, team members responded again when 

community leaders in cities deeply affected by the 

housing crisis told them down payment challenges and 

competition from cash investors were keeping many 

Americans from re-entering the housing market or buying 

their first home. In response, Wells Fargo partnered 

with housing nonprofit NeighborWorks® America to 

create NeighborhoodLIFT SM, one of several programs 

about the country’s huge budget deficits. The U.S. ended 

the year with approximately $16.4 trillion of debt, and 

this country is on a “debt growth path,” which in a couple 

of years is expected to exceed $20 trillion. I believe that 

everyone can agree that is too much debt.

It’s hard to get one’s head around a trillion dollars. If 

I look at the expected $20 trillion national debt through 

the prism of basic consumer products, such as home 

mortgages, here’s what I see: There are 50 million homes 

in America with a mortgage, and the average homeowner 

owes $200,000 on their home. If we took the national debt 

and gave each homeowner an equal share, their mortgage 

would grow from $200,000 to roughly $530,000 today 

and to more than $600,000 in four years. The U.S. cannot 

borrow 40 cents of every dollar it spends; the size of the 

national debt does matter. My concern is that, sooner 

or later, the interest alone on the debt will crowd out 

resources needed for programs vital to all Americans. 

we’ve funded to help keep homeownership accessible to 

That’s why I strongly feel that policymakers should return 

Americans of moderate means in 20 U.S. housing markets. 

to discussions of long-term fiscal solutions.

Along with CityLIFT SM, a similar program resulting 

from an agreement with the U.S. Department of Justice, 

Wells Fargo has provided $170 million in down payment 

assistance, homebuyer financial education, and other 

support. In the first 12 months, the programs have helped 

communities recover from the foreclosure crisis and 

In the year’s final hours, the president and Congress 

reached a compromise that achieved a short-term 

solution but postponed crucial decisions on the debt 

ceiling, the sequester, and ongoing funding of the federal 

government. Although many have put forward plans to 

address such long-term fiscal issues, no solution has 

helped more than 1,600 people buy homes.

been implemented.

  Community solutions such as these are at the heart 

of Wells Fargo’s philanthropy. Though ranked 26th 

last year on the Fortune 500 list of America’s largest 

companies, Wells Fargo finished No. 4 on The Chronicle 

of Philanthropy’s 2012 ranking of America’s most 

philanthropic companies. That ranking(cid:7)—(cid:7) which was based 

on 2011 giving(cid:7)—(cid:7) is likely to rise because Wells Fargo 

While short-term debates will occur, progress is 

needed on these long-term problems. Until our country 

is on a sustainable fiscal path, businesses and consumers 

will remain cautious and job creation will suffer. We 

cannot continue to have the fiscal “flavor of the month” 

dominate the policy agenda. This fosters uncertainty and 

lack of confidence, which are the enemies of the only sure 

way to prosperity(cid:7)—(cid:7) a strong and growing economy. This 

is the tide that lifts all boats, and we believe the path to 

achieving that ought to include the following:

8

 
(cid:396)(cid:580)

(cid:580)Putting the country on a sustainable fiscal path. 
This will give confidence to trading partners, creditors, 

  We welcomed Howard V. “Rick” Richardson to our 

board of directors as of Jan. 1. Rick is a retired partner 

and most important, to consumers and business 

(cid:42)(cid:33)(cid:580)(cid:16)(cid:45)(cid:36)(cid:30)(cid:32)(cid:50)(cid:28)(cid:47)(cid:32)(cid:45)(cid:35)(cid:42)(cid:48)(cid:46)(cid:32)(cid:3)(cid:42)(cid:42)(cid:43)(cid:32)(cid:45)(cid:46)(cid:580)(cid:12)(cid:12)(cid:16)(cid:391)(cid:580)(cid:28)(cid:41)(cid:31)(cid:580)(cid:50)(cid:32)(cid:406)(cid:45)(cid:32)(cid:580)(cid:33)(cid:42)(cid:45)(cid:47)(cid:48)(cid:41)(cid:28)(cid:47)(cid:32)(cid:580)(cid:47)(cid:42)(cid:580)

owners(cid:7)—(cid:7) those who create jobs and invest in this country.

benefit from his more than three decades of experience 

(cid:396)(cid:580)

(cid:396)(cid:580)

(cid:580)Updating and simplifying our antiquated tax code. 
Tax policy should promote growth in the U.S.

(cid:580)Re-evaluating regulatory burdens. When I meet with 
business leaders of companies large and small, I hear 

stories of the regulatory burdens and “red tape” that 

get in the way of their doing business, hiring workers, 

and the like. I am in favor of sound regulations, playing 

by the rules, level playing fields, and regulators who 

have the authority to hold wrong-doers accountable. 

However, we have seen regulations in all industries 

that have unintended consequences, such as increasing 

the cost of credit or slowing economic recovery.

(cid:396)(cid:580)

(cid:580)Promoting the U.S. We are blessed in this country 
with huge advantages: an abundance of natural 

in a wide range of leadership, audit, and business 

advisory positions. He serves on the board’s Audit and 

Examination Committee.

  We also want to thank all of our stakeholders, including 

team members, customers, communities, and shareholders. 

Your confidence in and support of Wells Fargo remind 

us why we’re so excited to serve customers each and 

every day. And the best part is when we can all celebrate 

our accomplishments together.

  As a result of our combined efforts, millions of 

customers are better off financially than they were a 

year ago, communities across the country are more vital, 

businesses small and large have the financial support and 

guidance they need to grow, and our economy is showing 

signs of increased vibrancy due to a housing market 

resources, especially energy; the best rule of law; 

on the mend.

a culture of innovators and entrepreneurs; the best 

post-secondary schools in the world; and the world’s 

best farmers and manufacturers. The world wants 

what we produce, and our policies should support that.

2012 was an outstanding year for Wells Fargo’s 

customers, team members, communities, and shareholders. 

Because, in the end, it all comes down to how well we 

listen to the needs of all stakeholders and execute in ways 

that help them succeed.

  And that’s why we look forward to many more 

conversations with you.

John G. Stumpf 
Chairman, President and Chief Executive Officer 
Wells Fargo & Company

(cid:396)(cid:580)

(cid:580)Immigration reform. Our nation has always 
won as a team. We’re better together than apart, 

and I’m encouraged by what I’m hearing out of 

Washington, D.C., on this topic.

The American spirit is as strong as ever. And Americans 

will be more confident when we see elected officials 

working together in a way that supports growth with 

sensible policies and strategies for fiscal issues, taxes, 

trade, regulations, and immigration.

In appreciation
In April 2012, Mackey J. McDonald retired from our board 

of directors after 18 years of service to our company. Mackey 

served on the boards of two predecessor companies, starting 

with First Union in 1994 and also with Wachovia Corp. 

He brought extensive experience from his distinguished 

career, and we benefited from his pragmatic approach, 

excellent instincts, and vast experience in various 

markets and consumer-oriented businesses. This made 

Mackey an exceptional resource as our company grew and 

changed. We thank him for his long-standing service and 

contributions to Wells Fargo, and we wish him all the best.

9

 
CREATING CONVERSATIONS

Building lifelong 
relationships one 
customer at a time.

At Wells Fargo, we look forward to speaking with customers. Whether in person, 
on the phone, or online, we want to hear what’s on your mind(cid:3)—(cid:3) and are eager to 
explore how we might help.

For Jean Iverson of Spicer, Minnesota, the talk came at a painful time: after her 
husband, Dr. Paul Iverson, died suddenly in 2010.

The late Dr. Iverson had turned to Wells Fargo after seeing how we managed 
the retirement plan of the hospital where he was an orthopedic surgeon. The 
Iversons worked with Christine Kaehler and a team of specialists at Wells Fargo 
Private Bank to craft a retirement plan. Because Wells Fargo had listened,  
and crafted a plan for both of them, it was a smooth transition to readjust the 
plan for Jean alone.

Now she says she is prepared to pursue one of her passions(cid:3) —(cid:3) skiing with her 
granddaughters, Madeline and McKenzie.

“It’s hard enough when you lose a spouse,” said Iverson. “To not have to worry 
about your finances, well, you have no idea.”

10

Jean Iverson with granddaughters 
McKenzie (left) and Madeline, Spicer, Minnesota

11

12

(cid:13)(cid:15)(cid:2)(cid:9)(cid:12)(cid:5)(cid:580)(cid:2)(cid:1)(cid:14)(cid:11)(cid:9)(cid:14)(cid:7)

The bank in your pocket 
keeps getting better.

Jeremy Husk used to save checks until he had enough to make 
a trip to the bank. Now, he deposits them quickly and securely 
using CEO Mobile® Deposit.

9.4 million

Wells Fargo has 9.4 million active consumer and 
business mobile banking customers, and the feature 
they ask for most is mobile deposit.

Six years ago, koi founder Kathy Peterson of Santa Monica, 
California, noticed that nurses often carry designer handbags 
but didn’t have designer options when dressing for work. 
“The scrubs available then were more of a commodity item. 
I saw the opportunity to do something more fashion-forward, 
so I jumped on it.”

Today, koi is a hit(cid:7)—(cid:7) not just with nurses, but also doctors, 

veterinarians, and dental hygienists(cid:7)—(cid:7) and her company 
always is on the lookout for faster, simpler ways to get things 
done, and mobile banking fits that bill.

Jeremy Husk, executive vice president of Operations at 

koi, was talking with Relationship Manager Dean Yasuda, 
who knew about a pilot program for CEO Mobile Deposit. 
“Now when we get a check in,” said Husk, “we just whip 
out the iPhone and take a picture of it, and we’re finished. 
It’s great.” He estimates that the entire deposit process, from 
log-in to check acceptance, takes less than 30 seconds.

Saving time is important for this rapidly growing business.
Husk said, “While we really like the mobile banking 

features, it’s only one piece of our relationship with Wells Fargo. 
We need a bank that’s going to be flexible as we grow, and 
Wells Fargo has done that. Our partners there come up with 
solutions to support our business.”

Just one example: Wells Fargo has continued to adjust koi’s 
working capital line over the years to help it grow and meet its 
specific needs.

Peterson concluded, “Wells Fargo has been really good 

about keeping in touch, working with us(cid:7)—(cid:7) and listening.”

Kathy Peterson and Jeremy Husk, 
Santa Monica, California 

13

Wells Fargo’s Joseph Millhouse with 
Maria Marquez, San Antonio, Texas

14

(cid:8)(cid:15)(cid:13)(cid:5)(cid:580)(cid:12)(cid:5)(cid:14)(cid:4)(cid:9)(cid:14)(cid:7)

Listening and earning 
your trust.

When Maria Marquez visited a Wells Fargo banking store 
with questions about her mortgage, it started a conversation 
that paid off with a lower payment(cid:7)—(cid:7) and a new friend in 
Joseph Millhouse.

4.7 million

Since 2009, Wells Fargo has helped 4.7 million 
customers take advantage of historically 
low interest rates to refinance their mortgages.

Not all conversations begin smoothly. Maria Marquez of 
San Antonio, Texas, stopped in a Wells Fargo store with 
questions about her monthly mortgage payment. She was 
referred to Home Mortgage Consultant Joseph Millhouse, but 
was skeptical he could help her. She even joked, “How can you 
help me when you can’t even grow facial hair yet?”

But she quickly saw that Millhouse(cid:7)—(cid:7) who had joined 
Wells Fargo as a summer intern several years before and 
worked his way up(cid:7)—(cid:7) was an expert who knew the ins and outs 
of mortgage products. During their first meeting, she shared 
the details of her financial situation and what she wanted to 
accomplish. Millhouse put together a package with options to 
refinance her mortgage and reduce her monthly payments.
He kept in touch with her throughout the process. 

“Once we obtained the loan approval,” he said, “I called her 
right away to share the news.”

Now Marquez is putting away additional cash each month 

for retirement savings.

“I was treated with dignity and respect and was always 
encouraged whenever I got discouraged,” she said. “Joseph 
and the mortgage processor who helped with my loan make 
a great team. They patiently dealt with me throughout 
the process.”

Millhouse joined the company through an internship 
program that gives diverse college students exposure to the 
mortgage industry and Wells Fargo. He said, “I love helping 
customers. You quickly realize that what you’re really doing 
is assisting them with one of the biggest and most important 
financial transactions they’re likely to experience in a 
lifetime(cid:7)—(cid:7) paying for a home.”

15

16

(cid:24)(cid:8)(cid:15)(cid:12)(cid:5)(cid:20)(cid:1)(cid:12)(cid:5)(cid:580)(cid:2)(cid:1)(cid:14)(cid:11)(cid:9)(cid:14)(cid:7)

Global reach, local team.

U.S.-based manufacturing company MAT Holdings needed 
help with financing as well as support for its global operations. 
By working with Wells Fargo, the company and its CEO, 
Steve Wang, now have the support to seek out possibilities 
for further expansion.

37 countries

With a presence in 37 countries, Wells Fargo 
serves the needs of businesses across all segments. 
Wells Fargo also serves more than 3,000 banks 
in 130 countries, 48 central banks, and a variety 
of multilateral organizations.

(cid:13)(cid:1)(cid:21)(cid:580)(cid:8)(cid:42)(cid:39)(cid:31)(cid:36)(cid:41)(cid:34)(cid:46)(cid:391)(cid:580)(cid:29)(cid:28)(cid:46)(cid:32)(cid:31)(cid:580)(cid:36)(cid:41)(cid:580)(cid:12)(cid:42)(cid:41)(cid:34)(cid:580)(cid:7)(cid:45)(cid:42)(cid:49)(cid:32)(cid:391)(cid:580)(cid:9)(cid:39)(cid:39)(cid:36)(cid:41)(cid:42)(cid:36)(cid:46)(cid:391)(cid:580)(cid:40)(cid:28)(cid:41)(cid:48)(cid:33)(cid:28)(cid:30)(cid:47)(cid:48)(cid:45)(cid:32)(cid:46)(cid:580)
and distributes products for home improvement centers and 
the automotive industry. CEO Steve Wang began working 
with Wells Fargo in 2006 based on a recommendation from 
another company. Since then, MAT Holdings has grown its 
relationship with Wells Fargo, including a recent acquisition 
made possible with increased credit.

“The big difference is that Wells Fargo works with my 
teams instead of telling us ‘no’ or telling us we have to do 
things a certain way,” said Wang. “Wells Fargo supports 
my team on daily activities so I can focus on global growth 
opportunities. That gives me a confidence level I never 
had before.”

MAT Holdings has 11 locations in the U.S. and 27 locations 
in Europe, India, China, and Vietnam. “We use Wells Fargo for 
a variety of international business services, including foreign 
exchange, trade letters of credit, and financing our global 
operations,” said Wang.

Relationship Manager Rosalie Hawley said, “As Wells Fargo 

grows our international capabilities, we’ve been talking with 
MAT Holdings about other ways we can assist. Ultimately, the 
goal is to give them and all our customers with international 
needs the same level of excellent service they receive in the U.S.”

Wells Fargo’s Betty Latson (left), Rosalie Hawley, 
and Peter Gates (right) with Steve Wang, 
Long Grove, Illinois

17

Leonard Burch, Charlotte, North Carolina

18

(cid:20)(cid:13)(cid:1)(cid:12)(cid:12)(cid:580)(cid:2)(cid:22)(cid:20)(cid:9)(cid:14)(cid:5)(cid:20)(cid:20)

Knowing small businesses 
inside and out.

In the highly competitive commercial heating and air 
(cid:30)(cid:42)(cid:41)(cid:31)(cid:36)(cid:47)(cid:36)(cid:42)(cid:41)(cid:36)(cid:41)(cid:34)(cid:580)(cid:29)(cid:48)(cid:46)(cid:36)(cid:41)(cid:32)(cid:46)(cid:46)(cid:391)(cid:580)(cid:12)(cid:32)(cid:42)(cid:41)(cid:28)(cid:45)(cid:31)(cid:580)(cid:2)(cid:48)(cid:45)(cid:30)(cid:35)(cid:580)(cid:46)(cid:28)(cid:52)(cid:46)(cid:580)(cid:45)(cid:32)(cid:34)(cid:48)(cid:39)(cid:28)(cid:45)(cid:580)(cid:31)(cid:36)(cid:28)(cid:39)(cid:42)(cid:34)(cid:48)(cid:32)(cid:580)
with Wells Fargo helps him weather the economic storms(cid:7)—(cid:7) 
and continue growing.

No. 1

Wells Fargo has been the No. 1 small business 
lender based on total dollar volume in the U.S. 
for 10 years.

Elderly residents in an affordable-housing building will live 
more comfortably because of the heating and air conditioning 
(cid:46)(cid:52)(cid:46)(cid:47)(cid:32)(cid:40)(cid:580)(cid:36)(cid:41)(cid:46)(cid:47)(cid:28)(cid:39)(cid:39)(cid:32)(cid:31)(cid:580)(cid:29)(cid:52)(cid:580)(cid:12)(cid:32)(cid:42)(cid:41)(cid:28)(cid:45)(cid:31)(cid:580)(cid:2)(cid:48)(cid:45)(cid:30)(cid:35)(cid:580)(cid:28)(cid:41)(cid:31)(cid:580)(cid:35)(cid:36)(cid:46)(cid:580)(cid:30)(cid:42)(cid:40)(cid:43)(cid:28)(cid:41)(cid:52)(cid:391)(cid:580)(cid:20)(cid:48)(cid:43)(cid:32)(cid:45)(cid:36)(cid:42)(cid:45)(cid:580)
Mechanical Systems of Charlotte, North Carolina.

Every part of Strawn Tower’s heating and cooling system 

as well as the installation(cid:7)—(cid:7) from recycled materials to 
eco-friendly cleaning solutions(cid:7)—(cid:7) is green. The project is just 
one example of the growth Superior Mechanical Systems 
has enjoyed since Burch turned to Wells Fargo for financial 
guidance eight years ago. At that time, he had three employees 
and an average project size of $50,000. Today he employs 
70 people and averages more than $4 million per project.

Despite a challenging economic environment, the business 

is thriving. And Superior’s relationship with Wells Fargo has 
grown to include cash management services, retirement plan 
administration, direct deposit, real estate lending, and more.

Burch said financing from Wells Fargo allowed him to build 

an annex to his headquarters. “Along with our line of credit, 
it means we can buy what we need for projects very quickly, 
store it on-site, and move immediately on new business.”
What he values most is a financial review with the 
Wells Fargo team, organized twice a year by Business 
(cid:2)(cid:28)(cid:41)(cid:38)(cid:36)(cid:41)(cid:34)(cid:406)(cid:46)(cid:580)(cid:12)(cid:28)(cid:36)(cid:41)(cid:580)(cid:19)(cid:32)(cid:28)(cid:49)(cid:36)(cid:46)(cid:390)(cid:580)(cid:2)(cid:48)(cid:45)(cid:30)(cid:35)(cid:580)(cid:28)(cid:41)(cid:31)(cid:580)(cid:35)(cid:36)(cid:46)(cid:580)(cid:28)(cid:30)(cid:30)(cid:42)(cid:48)(cid:41)(cid:47)(cid:28)(cid:41)(cid:47)(cid:580)(cid:48)(cid:46)(cid:32)(cid:580)(cid:47)(cid:35)(cid:28)(cid:47)(cid:580)
opportunity to plot business strategy: “With the plan we’ve 
developed from these conversations, we can monitor our 
strengths and weaknesses, stay on track, and continue to 
serve our customers,” Burch said.
(cid:580) (cid:8)(cid:32)(cid:580)(cid:30)(cid:42)(cid:41)(cid:30)(cid:39)(cid:48)(cid:31)(cid:32)(cid:31)(cid:391)(cid:580)(cid:403)(cid:12)(cid:28)(cid:36)(cid:41)(cid:580)(cid:28)(cid:41)(cid:31)(cid:580)(cid:24)(cid:32)(cid:39)(cid:39)(cid:46)(cid:581)(cid:6)(cid:28)(cid:45)(cid:34)(cid:42)(cid:580)(cid:48)(cid:41)(cid:31)(cid:32)(cid:45)(cid:46)(cid:47)(cid:28)(cid:41)(cid:31)(cid:580)(cid:40)(cid:32)(cid:580)(cid:28)(cid:41)(cid:31)(cid:580)
my business. They are part of my team.”

19

Juanita Soranno, New York, New York

20

(cid:20)(cid:21)(cid:22)(cid:4)(cid:5)(cid:14)(cid:21)(cid:580)(cid:12)(cid:5)(cid:14)(cid:4)(cid:9)(cid:14)(cid:7)

Building a future, 
together.

After turning to Wells Fargo to help pay for college, Juanita 
Soranno came back for advice on the best way to pay off her 
student loan, and then landed a job with Wells Fargo.

No. 2

Wells Fargo is the No. 2 provider of private 
student loans.

When Juanita Soranno was accepted to San Francisco State 
University, it was a tossup over who was most excited: her or 
her grandmother (and namesake), Juanita Ramos, who lived 
in San Francisco. Ramos was happy to have her granddaughter 
close(cid:7)—(cid:7) and also knew where to turn for advice on paying for 
college: the local Wells Fargo Mission Ocean store, where 
Ramos was a loyal customer.

“The personal banker there explained to us how 

Wells Fargo could help me achieve my goals,” said Soranno, 
(cid:50)(cid:35)(cid:42)(cid:580)(cid:44)(cid:48)(cid:28)(cid:39)(cid:36)(cid:360)(cid:32)(cid:31)(cid:580)(cid:33)(cid:42)(cid:45)(cid:580)(cid:28)(cid:580)(cid:46)(cid:47)(cid:48)(cid:31)(cid:32)(cid:41)(cid:47)(cid:580)(cid:39)(cid:42)(cid:28)(cid:41)(cid:390)(cid:580)(cid:403)(cid:12)(cid:28)(cid:47)(cid:32)(cid:45)(cid:391)(cid:580)(cid:24)(cid:32)(cid:39)(cid:39)(cid:46)(cid:581)(cid:6)(cid:28)(cid:45)(cid:34)(cid:42)(cid:580)(cid:28)(cid:39)(cid:46)(cid:42)(cid:580)
advised me on planning to prepay interest before the loan was 
due and gave me ideas on how I could pay down debt with 
money I earned while working part time.”

Soranno took the advice to heart, and even applied for 
a part-time teller role at Wells Fargo(cid:7)—(cid:7) the same store where 
her grandmother banked. Upon graduating, she moved to 
New York as a lead teller at the Seventh and 39th Street store, 
and eventually became assistant to the Community Banking 
president of Metro New York.

“Over the years, the resources and service I received 
as a customer and a team member have been excellent,” she 
concluded. “I am thrilled that I received good advice and 
continue to take advantage of the expertise all around us at 
Wells Fargo.”

21

COMMUNITY

Working side by side 
to create a thriving
community.

Part of helping customers succeed financially is supporting thousands of 
communities and all their varied priorities.

Our focus is on helping communities and their residents succeed in the long 
term. So, we reach out. We listen. We remain open to feedback. The very best 
conversations lead to practical, sustainable solutions that make a difference.

Sometimes that means getting our hands a little dirty. In Renton, Washington, 
Wells Fargo volunteers like Esther Lee support Seattle University’s Urban Farm, 
which donates all of its produce to food banks in the Puget Sound region. 
Located on a wastewater treatment site, the farm planted its first crops in 
January 2011. Michael Boyle, a professor in the university’s Environmental 
Studies Program, helps manage the farm.

With the urging of Wells Fargo team members, the Urban Farm applied 
for and was awarded a $100,000 environmental grant from Wells Fargo, and 
volunteers from a Wells Fargo Green Team regularly spend time weeding, 
planting, watering, and harvesting. With that help, in its second year the farm 
doubled production of broccoli, spinach, beans, tomatoes, and other produce 
to 14,000 pounds in 2012.

22

Wells Fargo’s Esther Lee with 
Professor Michael Boyle, Renton, Washington 

23

Idania Remon with Wells Fargo’s 
Jaime Yepes, Tampa, Florida

24

COMMUNITY

Revitalizing communities
one neighbor at a time.

Idania Remon was able to buy a home with the help of a 
(cid:403)(cid:12)(cid:36)(cid:33)(cid:47)(cid:404)(cid:586)(cid:415)(cid:586)(cid:580)(cid:28)(cid:580)(cid:31)(cid:42)(cid:50)(cid:41)(cid:580)(cid:43)(cid:28)(cid:52)(cid:40)(cid:32)(cid:41)(cid:47)(cid:580)(cid:28)(cid:46)(cid:46)(cid:36)(cid:46)(cid:47)(cid:28)(cid:41)(cid:30)(cid:32)(cid:580)(cid:34)(cid:45)(cid:28)(cid:41)(cid:47)(cid:580)(cid:42)(cid:358)(cid:32)(cid:45)(cid:32)(cid:31)(cid:580)(cid:47)(cid:35)(cid:45)(cid:42)(cid:48)(cid:34)(cid:35)(cid:580)
Wells Fargo’s NeighborhoodLIFT SM program.

more than 1,600

The Wells Fargo NeighborhoodLIFT and 
CityLIFT SM programs have already helped 
more than 1,600 potential homebuyers 
become homeowners.

Idania Remon of Tampa, Florida, immigrated to the U.S. from 
Cuba 10 years ago with her husband and two children. She got 
a job as a machine operator in a sports apparel manufacturing 
company and began working with Wells Fargo to establish 
credit. When she was interested in buying a home, she talked 
to Home Mortgage Consultant Jaime Yepes.

Yepes said, “I really wanted to help, but like many first-time 
homebuyers, Idania couldn’t find a house that she could afford. 
I told her I would keep in touch if anything came along that 
could help.”

Enter NeighborhoodLIFT, a program in which Wells Fargo 
provides down payment assistance grants, homebuyer assistance 
and education, and housing counselor support in partnership 
with NeighborWorks® America and local nonprofits. Through 
the LIFT programs, Wells Fargo has committed $170 million 
for 20 areas in need of help across the country.

The NeighborhoodLIFT program came about during the 
prolonged housing downturn when community leaders told 
Wells Fargo they needed extra help to turn the corner. The 
NeighborhoodLIFT program aids in stabilizing some of the 
hardest-hit communities. Every two-day event includes tours 
of affordable homes, home-buying education for attendees, 
and one-on-one meetings with Home Mortgage consultants.
When the NeighborhoodLIFT program came to Tampa, 
Yepes invited Remon to attend, and she was approved on the 
spot for a $15,000 grant to help buy a home.

“I was ready to buy a home but just needed a bit of help,” 
said Remon. “It would have taken me years to save up the down 
payment. The NeighborhoodLIFT program changed my life.”

25

(cid:3)(cid:15)(cid:19)(cid:16)(cid:15)(cid:19)(cid:1)(cid:21)(cid:5)(cid:580)(cid:20)(cid:15)(cid:3)(cid:9)(cid:1)(cid:12)(cid:580)(cid:19)(cid:5)(cid:20)(cid:16)(cid:15)(cid:14)(cid:20)(cid:9)(cid:2)(cid:9)(cid:12)(cid:9)(cid:21)(cid:26)(cid:580)(cid:8)(cid:9)(cid:7)(cid:8)(cid:12)(cid:9)(cid:7)(cid:8)(cid:21)(cid:20)

We focus on investing our resources in the areas our team members, customers, and communities  
tell us they care about most. Here are a few highlights from our five strategic areas, and 
we invite you to read our 2012 Corporate Social Responsibility Interim Report to learn more.

Community investment
We provide human and financial 
resources to help build strong 
communities.

Environmental stewardship
We focus on integrating 
environmental mindfulness into our 
products, services, and operations.

Product and service responsibility
We offer all customers responsible 
financial advice and solutions for 
now and the future.

Philanthropy
Invested $315.8 million in 19,500 nonprofits

Community development 
loans & investments

 Community 
development: 46%
 Education: 24%
 Human services: 17%
 Arts & culture: 5%
 Civic: 5%
 Environment: 3%

$3.6billion in 2011
$7.0 billion in 2012

Environmental grants

Environmental loans & investments

$4.4 million in 2011
$8.0million in 2012

More than

$6 billion

in environmental financing in 2012

Homeownership

Small business lending

1,600 new homeowners helped with

$27 million

in down payment assistance through 
16 Wells Fargo LIFT programs 
launched in 2012

$16 billion

in new loan commitments to small 
businesses across the U.S. in 2012

Team member engagement
We support our team members 
professionally, financially, 
and personally.

Team member giving

Volunteerism

$79 million

in donations pledged in 2012

1.5 million hours in 2012

Ethical business practices
We ensure all business functions  
run responsibly and ethically.

Training

99.96%

of eligible team members completed 
the Code of Ethics and Business 
Conduct annual training in 2012

To learn more
Download our 2012 Corporate Social 
Responsibility Interim Report at
www.wellsfargo.com/about/csr/reports/

Wells Fargo & Company Corporate Social Responsibility Interim Report 2012

Conversations that 
make a difference.

26

Board of Directors

John D. Baker II 1, 2, 3
Executive Chairman
Patriot Transportation 
Holding, Inc.
Jacksonville, Florida
(Transportation, real estate 
management)

Elaine L. Chao 3, 4
Distinguished Fellow
The Heritage Foundation
Washington, D.C.
(Educational and  
research organization)

John S. Chen 6
Retired Chairman, CEO
Sybase, Inc.
Dublin, California
(Computer software)

Lloyd H. Dean 2, 5, 6, 7
President, CEO
Dignity Health
San Francisco, California
(Healthcare)

Susan E. Engel 3, 4, 6
Chief Executive Officer
Portero, Inc.
New York, New York
(Online luxury retailer)

Enrique Hernandez Jr. 1, 2, 4, 7
Chairman, CEO
Inter-Con Security 
Systems, Inc.
Pasadena, California
(Security services)

Donald M. James 4, 6
Chairman, CEO
Vulcan Materials Company
Birmingham, Alabama
(Construction materials)

Cynthia H. Milligan 2, 3, 5, 7
Dean Emeritus
College of Business 
Administration
University of Nebraska – 
(cid:12)(cid:36)(cid:41)(cid:30)(cid:42)(cid:39)(cid:41)(cid:391)(cid:580)(cid:14)(cid:32)(cid:29)(cid:45)(cid:28)(cid:46)(cid:38)(cid:28)
(Higher education)

Nicholas G. Moore 1, 3, 7
Retired Global Chairman
PricewaterhouseCoopers
New York, New York
(Accounting)

Federico F. Peña 1, 5
Senior Advisor
Vestar Capital Partners
Denver, Colorado
(Private equity)

Philip J. Quigley 1, 3, 5
Retired Chairman,  
President, CEO
Pacific Telesis Group
San Francisco, California
(Telecommunications)

Howard V. Richardson 1
Retired Partner
PricewaterhouseCoopers
New York, New York
(Accounting)

Judith M. Runstad 2, 3, 4, 7
Of Counsel
(cid:6)(cid:42)(cid:46)(cid:47)(cid:32)(cid:45)(cid:580)(cid:16)(cid:32)(cid:43)(cid:43)(cid:32)(cid:45)(cid:580)(cid:16)(cid:12)(cid:12)(cid:3)
Seattle, Washington
(Law firm)

Stephen W. Sanger * 5, 6, 7
Retired Chairman, CEO
General Mills, Inc.
Minneapolis, Minnesota
(Packaged foods)

John G. Stumpf 
Chairman, President, CEO
Wells Fargo & Company

Susan G. Swenson 1, 5
Retired President, CEO
Sage Software – North America
Irvine, California
(Business software and 
services supply)

Standing Committees

1.   Audit and Examination

2.  Corporate Responsibility

3.  Credit

4.  Finance

5.  Governance and Nominating

6.  Human Resources

7.   Risk

*  Lead Director

Executive Officers, Corporate Staff

John G. Stumpf, Chairman, President and CEO *

(cid:13)(cid:36)(cid:30)(cid:35)(cid:28)(cid:32)(cid:39)(cid:580)(cid:10)(cid:390)(cid:580)(cid:12)(cid:42)(cid:48)(cid:34)(cid:35)(cid:39)(cid:36)(cid:41)(cid:391)(cid:580)(cid:3)(cid:35)(cid:36)(cid:32)(cid:33)(cid:580)(cid:19)(cid:36)(cid:46)(cid:38)(cid:581)(cid:15)(cid:366)(cid:30)(cid:32)(cid:45)(cid:580)(cid:445)

Paul R. Ackerman, Treasurer

Caryl J. Athanasiu, Chief Operational Risk Officer

(cid:1)(cid:49)(cid:36)(cid:31)(cid:580)(cid:13)(cid:42)(cid:31)(cid:37)(cid:47)(cid:28)(cid:29)(cid:28)(cid:36)(cid:391)(cid:580)(cid:3)(cid:42)(cid:41)(cid:46)(cid:48)(cid:40)(cid:32)(cid:45)(cid:580)(cid:12)(cid:32)(cid:41)(cid:31)(cid:36)(cid:41)(cid:34)(cid:580)(cid:445)

Jamie Moldafsky, Chief Marketing Officer

Kevin D. Oden, Chief Market and 

Anthony R. Augliera, Corporate Secretary

Institutional Risk Officer

Patricia R. Callahan, Chief Administrative Officer *

Kevin A. Rhein, Chief Information Officer *

Jon R. Campbell, Government and 

Joseph J. Rice, Chief Credit Officer

Community Relations

David M. Carroll, Wealth, Brokerage 

and Retirement *

Donald E. Dana, Corporate Properties

Hope A. Hardison, Human Resources

(cid:13)(cid:36)(cid:30)(cid:35)(cid:28)(cid:32)(cid:39)(cid:580)(cid:10)(cid:390)(cid:580)(cid:8)(cid:32)(cid:36)(cid:31)(cid:391)(cid:580)(cid:8)(cid:42)(cid:40)(cid:32)(cid:580)(cid:12)(cid:32)(cid:41)(cid:31)(cid:36)(cid:41)(cid:34)(cid:580)(cid:445)

Bruce E. Helsel, Corporate Development

David A. Hoyt, Wholesale Banking *

David M. Julian, Chief Auditor

(cid:19)(cid:36)(cid:30)(cid:35)(cid:28)(cid:45)(cid:31)(cid:580)(cid:4)(cid:390)(cid:580)(cid:12)(cid:32)(cid:49)(cid:52)(cid:391)(cid:580)(cid:3)(cid:42)(cid:41)(cid:47)(cid:45)(cid:42)(cid:39)(cid:39)(cid:32)(cid:45)(cid:580)(cid:445)

James H. Rowe, Investor Relations

(cid:5)(cid:45)(cid:36)(cid:30)(cid:580)(cid:4)(cid:390)(cid:580)(cid:20)(cid:35)(cid:28)(cid:41)(cid:31)(cid:391)(cid:580)(cid:3)(cid:35)(cid:36)(cid:32)(cid:33)(cid:580)(cid:12)(cid:42)(cid:28)(cid:41)(cid:580)(cid:5)(cid:51)(cid:28)(cid:40)(cid:36)(cid:41)(cid:32)(cid:45)

Timothy J. Sloan, Chief Financial Officer *

James M. Strother, General Counsel *

Oscar Suris, Corporate Communications

(cid:3)(cid:28)(cid:45)(cid:45)(cid:36)(cid:32)(cid:580)(cid:12)(cid:390)(cid:580)(cid:21)(cid:42)(cid:39)(cid:46)(cid:47)(cid:32)(cid:31)(cid:47)(cid:391)(cid:580)(cid:3)(cid:42)(cid:40)(cid:40)(cid:48)(cid:41)(cid:36)(cid:47)(cid:52)(cid:580)(cid:2)(cid:28)(cid:41)(cid:38)(cid:36)(cid:41)(cid:34)(cid:580)(cid:445)

* “ Executive officers” according to Securities and Exchange 

Commission rules

27

Senior Business Leaders

COMMUNITY BANKING
Group Head

Carrie L. Tolstedt

Business Banking Group
Hugh C. Long

David L. Pope, Business Banking Sales 

and Service

Debra B. Rossi, Merchant Services

David J. Rader, SBA Lending

Deposit Products Group
Kenneth A. Zimmerman

Daniel I. Ayala,  

Global Remittance Services

Edward M. Kadletz, Debit and 

Prepaid Products

Customer Connection
Diana L. Starcher

Digital Channels Group
James P. Smith

Regional Banking
Regional Presidents

Paul W. “Chip” Carlisle, Southwest

John T. Gavin, Dallas-Fort Worth

Glenn V. Godkin, Houston

Lisa J. Riley, New Mexico/Western Border

Jeffrey Schumacher, Central Texas

Kenneth A. Telg, Greater Texas

Thomas W. Honig, Mountain Midwest

Mary Bell, Indiana, Ohio

Fred Bertoldo,  

Wisconsin, Michigan, Chicago

Nathan E. Christian, Colorado

Scott Johnson, Iowa, Illinois

Kirk L. Kellner,  

Kansas, Missouri, Nebraska

Timothy S. Kugler, Wyoming

David R. Kvamme, Minnesota

Daniel P. Murphy, North Dakota, 

South Dakota

Joy N. Ott, Montana

Gerrit van Huisstede, Western Mountain

Kirk V. Clausen, Nevada

Pamela M. Conboy, Arizona

Joseph C. Everhart, Alaska

Don M. Melendez, Idaho

Greg A. Winegardner, Utah

Patrick G. Yalung, Washington

Laura A. Schulte, Eastern

Shelley Freeman, Florida

Scott M. Coble, North Florida

Carl A. Miller, Jr., Greater Gulf Coast

Frank Newman III, South Florida

Larisa F. Perry, Central Florida

Darryl G. Harmon, Southeast

Michael S. Donnelly, Atlanta

Glen M. Kelley, Greater Georgia

Leigh Vincent Collier, Mid-South

Pete Jones, Mid-Atlantic

Andrew M. Bertamini, Maryland

Stanhope A. Kelly, Carolinas

Kendall K. Alley, Charlotte

Jack O. Clayton,  

Triangle/Eastern North Carolina

Leslie L. Hayes,  

Western/Triad North Carolina

Forrest R. (Rick) Redden III, 

South Carolina

Michelle Y. Lee, Northeast

Lucia DiNapoli Gibbons,  
Northern New Jersey

Joseph F. Kirk, New York and 

Connecticut

Vincent J. Liuzzi III,  

Greater Philadelphia, Delaware

Gregory S. Redden,  

Greater Pennsylvania

Brenda K. Ross-Dulan,  
Southern New Jersey

Lisa J. Stevens, West Coast

Michael F. Billeci, San Francisco Bay Area

James W. Foley, Greater Bay Area

David A. Galasso, Northern and 

Central California

Donald J. Pearson, Oregon

John K. Sotoodeh, Los Angeles Metro, 

Orange County

Kim M. Young, Southern California

Marc Bernstein, Enterprise Small 

Business Segment

Todd Reimringer,  

Business Payroll Services

CONSUMER LENDING
Group Head

Avid Modjtabai

Consumer Credit Solutions
Thomas A. Wolfe

Dan Abbott, Retail Services

Beverly J. Anderson,  

Consumer Financial Services

Ruben O. Avilez,  

Strategic Auto Investments

Jerry G. Bowen, Commercial Auto

Dawn M. Martin Harp, Dealer Services

John P. Rasmussen,  

Education Financial Services

Home Lending
Michael J. Heid

Bradley W. Blackwell, Portfolio Lending

Franklin R. Codel, Mortgage Production

Mary C. Coffin, Performing Servicing

Michael J. DeVito, Default Servicing

John P. Gibbons, Capital Markets

WEALTH , BROKERAGE 
AND RETIREMENT
Group Head

David M. Carroll

Christine A. Deakin, Business Services

Daniel J. Ludeman, Wells Fargo Advisors

John M. Papadopulos, Retirement

James P. Steiner, Abbot Downing

Timothy A. Butturini, Greater Virginia

Jay S. Welker, Wealth Management

Michael L. Golden,  

Greater Washington, D.C.

Deborah E. O’Donnell, Western Virginia

WHOLESALE BANKING
Group Head

David A. Hoyt

28

Asset Management Group
Michael J. Niedermeyer

Robert W. Bissell,  

Wells Capital Management

International Group
Richard Yorke

Rajnish Bharadwaj,  

Cross Border Governance

Thomas K. Hoops, Affiliated Managers

Peter P. Connolly,  

Karla M. Rabusch, Wells Fargo  
Funds Management, LLC

Commercial Banking
Perry G. Pelos

John C. Adams, Northwest Region

Mary A. Knell, Washington and 
Western Canada Division

Ralph C. Hamm, III, Oregon and  
Inland Northwest Division

Tim M. Billerbeck, Specialty Finance and 

Business Development

Dave R. Golden, Mountain Division

Lisa N. Johnson, Midwest Division

Paul D. Kalsbeek, Southern Region

Rich J. Kerbis, Commercial Banking Credit

John P. Manning,  

Greater Los Angeles Division

Laura S. Oberst, Central Division

Rob C. Yraceburu,  

Southern California Division

Carlos E. Evans, Eastern Region

Michael J. Carlin,  

Government Banking Credit

Jim E. Fitzgerald, Northeast Division

Stan F. Gibson, Carolinas Division

Howard M. Halle, Florida Division

Marybeth S. Howe, Great Lakes Division

Edmond O. Lelo, Mid-Atlantic Division

Susanne Svizeny, Pennsylvania, Delaware 

and Eastern Canada Division

Commercial Real Estate
Mark L. Myers

Charles H. “Chip” Fedalen, Institutional 

and Metro Markets Group

Christopher J. Jordan,  

Hospitality Finance Group

Robin W. Michel, Regional Private 

Markets Group

William A. Vernon, Real Estate 

Merchant Banking

Corporate Banking Group
J. Michael Johnson

J. Nicholas Cole, Wells Fargo 

Restaurant Finance

Global Transaction Banking

James C. Johnston,  

EMEA Regional President

Chris G. Lewis, Global Trade Services

John V. Rindlaub,  

Asia Pacific Regional President

Sanjiv S. Sanghvi, Global Banking Group

Charles H. Silverman,  

Global Financial Institutions

Specialized Lending,  
Servicing and Trust
J. Edward Blakey

Brian Bartlett, Corporate Trust Services

Joseph R. Becquer, Commercial 

Mortgage Servicing

Julie Caperton, Asset Backed Finance

Lesley A. Eckstein, Community Lending 

and Investment

Douglas J. Mazer, Commercial 

Mortgage Origination

John M. McQueen, Wells Fargo 

Equipment Finance, Inc.

Alan Wiener, Multi-family Housing

Wells Fargo Capital Finance
Henry K. Jordan

Scott R. Diehl, Industries Group

Jim Dore, Commercial and Retail Finance

Guy K. Fuchs, Corporate Finance

Wells Fargo Securities
John R. Shrewsberry

Walter Dolhare and Tim Mullins, 

Markets Division

Robert Engel and Jonathan Weiss, 

Investment Banking and 
Capital Markets

Benjamin V. Lambert and Roy March, 

Eastdil Secured, LLC

Diane Schumaker-Krieg,  

Research and Economics

Phil D. Smith, Government and 

Institutional Banking

George Wick, Principal Investments

Wholesale Credit & Risk
David J. Weber

James D. Heinz, U.S. Corporate Banking

Kyle G. Hranicky, Energy Group

Robert W. Belson, Wholesale Banking

Adam B. Davis, Chief Credit Officer Real 

John R. Hukari, Equity Funds Group

Estate

David B. Marks, Chief Credit Officer 

Corporate Banking

Kevin J. Martin, Group Compliance and 

Operational Risk Officer

William J. Mayer, Chief Credit Officer 
Commercial Banking/Wells Fargo 
Capital Finance/Equipment Finance

Kenneth C. McCorkle, AgriBusiness

Barry Neal, Environmental Finance

Michael P. Sadilek, Loan Workout

Wholesale Services
Stephen M. Ellis

Michael J. Kennedy, Payment Strategies

Daniel C. Peltz, Treasury 
Management Group

Jay J. Kornmayer, Gaming Division

Brian J. Van Elslander,  

Financial Sponsors Group

Daniel P. Weiler, Financial Institutions 
Group; Power and Utilities Group

Insurance Group
Laura Schupbach

Kevin M. Brogan, National Product and 

Special Risk Group

Michael P. Day, Rural Community 

Insurance Services, Inc.

Anne J. Doss, Personal and 
Small Business Insurance

Ken Fraser, National Product and 

Special Risk Group

Scott R. Isaacson,  

Insurance Strategy Group

Kevin T. Kenny, Insurance Brokerage 

and Consulting

H. David Wood,  

Insurance Operations Group

Off-Balance Sheet Arrangements 

Premises, Equipment, Lease Commitments and Other Assets 

Financial Review 

Overview 

Earnings Performance 

Balance Sheet Analysis 

Risk Management 

Capital Management 

Regulatory Reform 

30 

34 

45 

48 

50 

89 

93 

96 

Critical Accounting Policies 

102  Current Accounting Developments 

103 

Forward-Looking Statements 

104  Risk Factors 

Controls and Procedures 

119  Disclosure Controls and Procedures 

119 

Internal Control over Financial Reporting 

119  Management’s Report on Internal Control over  

Financial Reporting 

Financial Statements   

121 

Consolidated Statement of Income 

123  Consolidated Balance Sheet 

124  Consolidated Statement of Changes in Equity 

128  Consolidated Statement of Cash Flows 

Notes to Financial Statements 

Summary of Significant Accounting Policies 

129 

141 

1 

2 

Business Combinations 

142 

142 

143 

151 

168 

169 

183 

184 

184 

185 

187 

190 

193 

222 

226 

233 

235 

237 

239 

242 

3   Cash, Loan and Dividend Restrictions 

4  

Federal Funds Sold, Securities Purchased under  

Resale Agreements and Other Short-Term Investments 

Securities Available for Sale 

Loans and Allowance for Credit Losses 

5  

6  

7  

8  

Securitizations and Variable Interest Entities 

180 

9  Mortgage Banking Activities 

10 

Intangible Assets 

11  Deposits 

12  Short-Term Borrowings 

13  Long-Term Debt 

15  Legal Actions 

16  Derivatives 

14  Guarantees, Pledged Assets and Collateral 

200 

17  Fair Values of Assets and Liabilities 

220 

18  Preferred Stock 

19  Common Stock and Stock Plans 

20   Employee Benefits and Other Expenses 

21  

Income Taxes 

236 

23   Other Comprehensive Income 

24   Operating Segments 

25   Parent-Only Financial Statements 

243  Report of Independent Registered  

Public Accounting Firm 

244  Quarterly Financial Data 

246  Glossary of Acronyms 

120 

Report of Independent Registered Public Accounting Firm 

22   Earnings Per Common Share 

122  Consolidated Statement of Comprehensive Income 

26  Regulatory and Agency Capital Requirements  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Wells Fargo & Company  
2012 Financial Report

Financial Review 

Overview 

Earnings Performance 

Balance Sheet Analysis 

Off-Balance Sheet Arrangements 

Risk Management 

Capital Management 

Regulatory Reform 

Critical Accounting Policies 

30 

34 

45 

48 

50 

89 

93 

96 

102  Current Accounting Developments 

103 

Forward-Looking Statements 

104  Risk Factors 

Controls and Procedures 

119  Disclosure Controls and Procedures 

119 

Internal Control over Financial Reporting 

119  Management’s Report on Internal Control over  

Financial Reporting 

120 

Report of Independent Registered Public Accounting Firm 

Financial Statements   

121 

Consolidated Statement of Income 

122  Consolidated Statement of Comprehensive Income 

123  Consolidated Balance Sheet 

124  Consolidated Statement of Changes in Equity 

128  Consolidated Statement of Cash Flows 

Notes to Financial Statements 

129 

141 

1 

2 

Summary of Significant Accounting Policies 

Business Combinations 

142 

142 

143 

151 

168 

169 

3   Cash, Loan and Dividend Restrictions 

4  

5  

6  

7  

Federal Funds Sold, Securities Purchased under  
Resale Agreements and Other Short-Term Investments 

Securities Available for Sale 

Loans and Allowance for Credit Losses 

Premises, Equipment, Lease Commitments and Other Assets 

8  

Securitizations and Variable Interest Entities 

180 

9  Mortgage Banking Activities 

183 

184 

184 

185 

187 

190 

193 

10 

Intangible Assets 

11  Deposits 

12  Short-Term Borrowings 

13  Long-Term Debt 

14  Guarantees, Pledged Assets and Collateral 

15  Legal Actions 

16  Derivatives 

200 

17  Fair Values of Assets and Liabilities 

220 

18  Preferred Stock 

222 

226 

233 

235 

19  Common Stock and Stock Plans 

20   Employee Benefits and Other Expenses 

21  

Income Taxes 

22   Earnings Per Common Share 

236 

23   Other Comprehensive Income 

237 

239 

242 

24   Operating Segments 

25   Parent-Only Financial Statements 

26  Regulatory and Agency Capital Requirements  

243  Report of Independent Registered  

Public Accounting Firm 

244  Quarterly Financial Data 

246  Glossary of Acronyms 

29

 
 
 
 
 
 
This Annual Report, including the Financial Review and the Financial Statements and related Notes, contains forward-looking 
statements, which may include forecasts of our financial results and condition, expectations for our operations and business, and our 
assumptions for those forecasts and expectations. Do not unduly rely on forward-looking statements. Actual results may differ 
materially from our forward-looking statements due to several factors. Factors that could cause our actual results to differ materially 
from our forward-looking statements are described in this Report, including in the “Forward-Looking Statements” and “Risk Factors” 
sections in this Report, and in the “Regulation and Supervision” section of our Annual Report on Form 10-K for the year ended 
December 31, 2012 (2012 Form 10-K).  

When we refer to “Wells Fargo,” “the Company,” “we,” “our” or “us” in this Report, we mean Wells Fargo & Company and Subsidiaries 
(consolidated). When we refer to the “Parent,” we mean Wells Fargo & Company. When we refer to “legacy Wells Fargo,” we mean 
Wells Fargo excluding Wachovia Corporation (Wachovia). See the Glossary of Acronyms at the end of this Report for terms used 
throughout this Report. 

Financial Review 

Overview 

Wells Fargo & Company is a nationwide, diversified, 
community-based financial services company with $1.4 trillion 
in assets. Founded in 1852 and headquartered in San Francisco, 
we provide banking, insurance, investments, mortgage, and 
consumer and commercial finance through more than 
9,000 stores, 12,000 ATMs and the Internet (wellsfargo.com), 
and we have offices in more than 35 countries to support our 
customers who conduct business in the global economy. With 
more than 265,000 active, full-time equivalent team members, 
we serve one in three households in the United States and 
ranked No. 26 on Fortune’s 2012 rankings of America’s largest 
corporations. We ranked fourth in assets and first in the market 
value of our common stock among all U.S. banks at December 
31, 2012.  
  Our vision is to satisfy all our customers’ financial needs, 
help them succeed financially, be recognized as the premier 
financial services company in our markets and be one of 
America’s great companies. Our primary strategy to achieve this 
vision is to increase the number of our products our customers 
utilize and to offer them all of the financial products that fulfill 
their needs. Our cross-sell strategy, diversified business model 
and the breadth of our geographic reach facilitate growth in both 
strong and weak economic cycles, as we can grow by expanding 
the number of products our current customers have with us, gain 
new customers in our extended markets, and increase market 
share in many businesses. 

Financial Performance 
We generated strong financial results in 2012 even with 
regulatory changes and an uncertain economic and political 
environment. We had higher net income and revenue, solid loan 
and deposit growth, an improved efficiency ratio and improved 
credit quality in 2012 compared with 2011. Our 2012 results 
reflected our resolution of mortgage origination, servicing, and 
foreclosure matters with various regulators and government 
entities; Super Storm Sandy, which impacted many of our 
customers in the northeast; and new regulatory guidance that 
affected our credit metrics. Our return on average assets of 1.41% 
was up 16 basis points from 2011, the highest it has been in five 

30

years, and our return on equity increased to 12.95%, up 102 basis 
points from 11.93% for 2011. 
  Wells Fargo net income was $18.9 billion and our diluted 
earnings per common share was $3.36 for 2012, each up 19% 
from 2011. Our earnings per share have grown for 12 consecutive 
quarters through the end of 2012. The increase in our net income 
for 2012 over 2011 was driven by a 6% increase in total revenue 
and the benefit of improving our efficiency ratio to 58.5% from 
61.0% in 2011.  
  Our total revenue increased to $86.1 billion in 2012, up 
$5.1 billion, or 6%, from 2011. The 6% revenue increase 
predominantly reflected the diversity of our business model and 
included: 
(cid:120) 

$3.8 billion increase in mortgage banking income as 
discussed below; 
$693 million increase in net gains from trading activities, a 
major portion resulting from customer accommodations; 
and  
$586 million increase in trust and investment fee income 
due to growth in assets under management reflecting higher 
market values and net asset inflows as well as transaction 
activity on volume-driven fees.  

(cid:120) 

(cid:120) 

  Mortgage banking income increased due to higher net gains 
on higher mortgage loan origination/sales activities reflecting 
increased margins and a lower interest rate environment for 
2012 compared with 2011. Our mortgage loan originations in 
2012 totaled $524 billion (of which we retained $19.4 billion in 
conforming loans on balance sheet), compared with $357 billion 
in 2011. Our unclosed mortgage loan pipeline was $81 billion at 
December 31, 2012, up 13% from $72 billion at the end of 2011.  
  Noninterest expense totaled $50.4 billion in 2012, up from 
$49.4 billion in 2011. The increase from 2011 reflected elevated 
operating losses and other costs due to mortgage servicing 
regulatory consent orders, a $175 million settlement with the 
Department of Justice that resolved claims related to mortgage 
lending practices, a $766 million accrual for the Independent 
Foreclosure Review (IFR) settlement and other remediation-
related costs, and a $250 million contribution to the Wells Fargo 
Foundation. In addition, our expenses in 2012 were also driven 

 
 
 
 
 
 
 
 
by additional revenue opportunities from mortgage banking 
volume and other revenue generating activities. Because 
pursuing revenue opportunities can increase expenses, we 
believe our efficiency ratio, which measures our noninterest 
expense as a percentage of total revenue, is an appropriate 
measure of our expense management efforts. We improved our 
efficiency ratio by 250 basis points to 58.5% for 2012 compared 
to 61.0% for 2011. While we have made progress on improving 
our efficiency, we believe our expenses are still too high and we 
will continue to focus on opportunities to reduce expenses that 
do not impact our ability to grow revenue. We have targeted an 
efficiency ratio of 55 to 59%, and our efficiency ratio of 58.5% in 
2012 was within this target range. Although our quarterly 
efficiency ratio may vary due to cyclical or seasonal factors, we 
believe we are well positioned to remain within our targeted 
range in 2013. 
  Our total assets grew 8% in 2012 to $1.4 trillion, funded 
largely by strong deposit growth. Our core deposits grew 
$73.1 billion ($67.2 billion on average) or 8% in 2012. The 
predominant areas of asset growth were in short-term 
investments, which increased $92.9 billion, and loans, which 
increased $29.9 billion. Our loan growth represented core loan 
growth of $47.7 billion (including retention of $19.4 billion of  
1-4 family conforming first mortgage production on the balance 
sheet), partially offset by the planned runoff in our non- 
strategic/liquidating loan portfolio of $17.8 billion. We also 
increased securities available for sale by $12.6 billion in 2012 as 
rates rose and yields became more attractive. 

Credit Quality 
Credit quality continued to improve during 2012 as the overall 
financial condition of businesses and consumers strengthened 
and the housing market in many areas of the nation improved. 
The improvement in our credit portfolio was also due in part to 
the continued decline in balances in our non-
strategic/liquidating loan portfolios, which have declined 
$96.3 billion since the beginning of 2009, and totaled 
$94.6 billion at December 31, 2012. 
  Our reported credit metrics in 2012 improved even though 
they were adversely affected by guidance issued by bank 
regulators in first quarter 2012 relating to junior lien mortgages 
(Interagency guidance) and guidance issued by the Office of the 
Comptroller of the Currency (OCC) in third quarter 2012 relating 
to loans discharged in bankruptcy (OCC guidance). The 
Interagency guidance requires junior lien mortgages to be placed 
on nonaccrual status if the related first lien mortgage is 
nonaccruing. The OCC guidance requires consumer loans 
discharged in bankruptcy to be written down to net realizable 
collateral value (fair value of collateral less estimated costs to 
sell) and classified as nonaccrual troubled debt restructurings 
(TDRs), regardless of their delinquency status. The Interagency 
guidance increased our nonperforming assets by $960 million as 
of December 31, 2012. The OCC guidance increased 
nonperforming assets by $1.8 billion as of December 31, 2012, 
and increased loan charge-offs by $888 million for 2012. 
Including the combined adverse effect of the new junior lien and 
bankruptcy regulatory guidance:  

(cid:120)  net charge-offs were $9.0 billion in 2012 (1.17% of average 

loans) compared with $11.3 billion in 2011 (1.49% of average 
loans); 

(cid:120)  nonperforming assets were $24.5 billion at 

(cid:120) 

December 31, 2012, down from $26.0 billion at December 31, 
2011; and 
loans 90 days or more past due and still accruing (excluding 
government insured/guaranteed loans) were $1.4 billion at 
December 31, 2012, compared with $2.0 billion at 
December 31, 2011. 

  Our $7.2 billion provision for credit losses in 2012, which was 
$682 million less than 2011, incorporated an estimate for losses 
attributable to Super Storm Sandy, which occurred during the 
last week of October 2012. The provision for 2012 was 
$1.8 billion lower than net loan charge-offs due to continued 
strong credit performance. 

Capital 
Total equity increased $17.2 billion in 2012 to $158.9 billion and 
our Tier I common equity totaled $109.0 billion under Basel I, or 
10.12% of risk-weighted assets. Our other capital ratios also 
remained strong with a Tier 1 risk-based capital ratio of 11.75%, 
total risk-based capital ratio of 14.63% and Tier 1 leverage ratio 
of 9.47% at December 31, 2012, compared with 11.33%, 14.76% 
and 9.03%, respectively, at December 31, 2011. 
  We increased our common stock dividend by 83%, and for 
2012, paid dividends of $0.88 per common share and 
repurchased approximately 120 million shares of common stock. 
During fourth quarter 2012 we also entered into a $200 million 
private forward repurchase contract to repurchase 
approximately 6 million shares that is expected to settle in first 
quarter 2013.  

31

 
 
 
 
 
 
 
 
 
 
 38    

 19    

 19    

 19    

 83    

 6  % 

 4    

 18  

 19  

 7  

 7  

 (6) 

 26  

 16  

 26  

 14  

 20  

 25  

 5  

 27  

 37  

 27  

Overview (continued) 

Table 1:  Six-Year Summary of Selected Financial Data (1) 

(in millions, except per share amounts) 

 2012  

 2011  

 2010  

 2009  

 2008  

 2007  

2011 

rate 

% 

Five-year 

Change 
2012/ 

compound 
growth 

Income statement 

Net interest income 
Noninterest income 

    Revenue 

$ 

 43,230  
 42,856  

 42,763  
 38,185  

 44,757  
 40,453  

 46,324  
 42,362  

 25,143  
 16,734  

 20,974  
 18,546  

 86,086  

 80,948  

 85,210  

 88,686  

 41,877  

 39,520  

Provision for credit losses 

 7,217  

 7,899  

 15,753  

 21,668  

 15,979  

 4,939  

 50,398  

 49,393  

 50,456  

 49,020  

 22,598  

 22,746  

 1  % 

 12    

 6    

 (9)   

 2    

 16  
 18  

 17  

 8  

 17  

 19,368  

 16,211  

 12,663  

 12,667  

 2,698  

 8,265  

 19    

 19  

Noninterest expense 

Net income before 

    noncontrolling interests 

Less: Net income from 

    noncontrolling interests 

Wells Fargo net income 

Earnings per common share 

Diluted earnings per common share 

Dividends declared per common share 

Balance sheet (at year end) 

 471  

 342  

 301  

 392  

 43  

 208  

 18,897  

 15,869  

 12,362  

 12,275  

 2,655  

 8,057  

 3.40  

 3.36  

 0.88  

 2.85  

 2.82  

 0.48  

 2.23  

 2.21  

 0.20  

 1.76  

 1.75  

 0.49  

 0.70  

 0.70  

 1.30  

 2.41  

 2.38  

 1.18  

Securities available for sale 

$ 

 235,199  

 222,613  

 172,654  

 172,710  

 151,569  

 72,951  

Loans 

 799,574  

 769,631  

 757,267  

 782,770  

 864,830  

 382,195  

Allowance for loan losses 

 17,060  

 19,372  

 23,022  

 24,516  

 21,013  

 5,307  

 (12)   

Goodwill 

Assets 

Core deposits (2) 

Long-term debt 

 25,637  

 25,115  

 24,770  

 24,812  

 22,627  

 13,106  

 1,422,968    1,313,867    1,258,128    1,243,646    1,309,639  

 575,442  

 945,749  

 872,629  

 798,192  

 780,737  

 745,432  

 311,731  

 127,379  

 125,354  

 156,983  

 203,861  

 267,158  

 99,393  

Wells Fargo stockholders' equity 

 157,554  

 140,241  

 126,408  

 111,786  

 99,084  

 47,628  

Noncontrolling interests 

Total equity 

 1,357  

 1,446  

 1,481  

 2,573  

 3,232  

 286  

 158,911  

 141,687  

 127,889  

 114,359  

 102,316  

 47,914  

 2    

 8    

 8    

 2    

 12    

 (6)   

 12    

(1)  The Company acquired Wachovia Corporation (Wachovia) on December 31, 2008. Because the acquisition was completed on December 31, 2008, Wachovia's results are 

included in the income statement, average balances and related metrics beginning in 2009. Wachovia's assets and liabilities are included in the consolidated balance sheet 
beginning on December 31, 2008. 

(2)  Core deposits are noninterest-bearing deposits, interest-bearing checking, savings certificates, certain market rate and other savings, and certain foreign deposits 

(Eurodollar sweep balances). 

32

 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
   
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
   
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
Table 2:  Ratios and Per Common Share Data 

Profitability ratios 

Wells Fargo net income to average assets (ROA) 

Wells Fargo net income applicable to common stock to average  

  Wells Fargo common stockholders' equity (ROE) 

Efficiency ratio (1) 

Capital ratios 

At year end: 

  Wells Fargo common stockholders' equity to assets 

Total equity to assets 

Risk-based capital (2) 

Tier 1 capital 

Total capital 

Tier 1 leverage (2) 

Tier 1 common equity (3) 

Average balances: 

Average Wells Fargo common stockholders' equity to average assets 

Average total equity to average assets 

Per common share data 

  Dividend payout (4) 

Book value 

  Market price (5) 

  High 

Low 

Year end 

Year ended December 31,

 2012    

 2011  

 2010  

 1.41  % 

 1.25  

 1.01  

 12.95    

 58.5    

 11.93  

 10.33  

 61.0  

 59.2  

 10.23    

 11.17    

 9.87  

 9.41  

 10.78  

 10.16  

 11.75    

 14.63    

 9.47    

 10.12    

 10.36    

 11.27    

 11.33  

 14.76  

 9.03  

 9.46  

 9.91  

 10.80  

 11.16  

 15.01  

 9.19  

 8.30  

 9.17  

 9.96  

 26.2    

 17.0  

 9.0  

$ 

 27.64    

 24.64  

 22.49  

 36.60    

 27.94    

 34.18    

 34.25  

 22.58  

 27.56  

 34.25  

 23.02  

 30.99  

(1)  The efficiency ratio is noninterest expense divided by total revenue (net interest income and noninterest income). 
(2)  See Note 26 (Regulatory and Agency Capital Requirements) to Financial Statements in this Report for additional information. 
(3)  See the "Capital Management" section in this Report for additional information. 
(4)  Dividends declared per common share as a percentage of earnings per common share. 
(5)  Based on daily prices reported on the New York Stock Exchange Composite Transaction Reporting System. 

33

 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
   
   
 
 
 
   
   
 
   
   
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
   
   
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
Noninterest expense was $50.4 billion in 2012, compared 
with $49.4 billion in 2011 and $50.5 billion in 2010. Noninterest 
expense as a percentage of revenue (efficiency ratio) was 58.5% 
in 2012, 61.0% in 2011 and 59.2% in 2010, reflecting our expense 
management efforts and revenue growth in 2012. The increase in 
noninterest expense from the prior year was due to increased 
revenue generating activities and elevated operating losses and 
other costs associated with mortgage servicing regulatory 
consent orders, the IFR settlement, additional remediation-
related costs and the contribution to the Wells Fargo 
Foundation. 

Table 3 presents the components of revenue and noninterest 

expense as a percentage of revenue for year-over-year results. 

Earnings Performance 

Wells Fargo net income for 2012 was $18.9 billion ($3.36 diluted 
earnings per common share), compared with $15.9 billion 
($2.82 diluted per share) for 2011 and $12.4 billion ($2.21 
diluted per share) for 2010. Our 2012 earnings reflected strong 
execution of our business strategy and growth in many of our 
businesses. The key drivers of our financial performance in 2012 
were net interest and fee income growth, diversified sources of 
fee income, a diversified loan portfolio and strong underlying 
credit performance. 
  Revenue, the sum of net interest income and noninterest 
income, was $86.1 billion in 2012, compared with $80.9 billion 
in 2011 and $85.2 billion in 2010. In 2012, net interest income of 
$43.2 billion represented 50% of revenue, compared with 
$42.8 billion (53%) in 2011 and $44.8 billion (53%) in 2010. The 
increase in revenue for 2012 was due to strong growth in 
noninterest income, predominantly from mortgage banking.  
  Noninterest income was $42.9 billion in 2012, representing 
50% of revenue, compared with $38.2 billion (47%) in 2011 and 
$40.5 billion (47%) in 2010. The increase in 2012 was driven 
predominantly by a 49% increase in mortgage banking income 
due to increased net gains on mortgage loan origination/sales 
activities, but also included higher trust and investment and 
other fees on higher retail brokerage asset-based fees and strong 
investment banking activity. Mortgage loan originations were 
$524 billion in 2012, up from $357 billion a year ago. 

34

 
 
 
  
 
Table 3:  Net Interest Income, Noninterest Income and Noninterest Expense as a Percentage of Revenue 

% of
 2012   revenue

% of  
 2011   revenue  

% of  
revenue  

 2010 

Year ended December 31,  

(in millions) 

Interest income 

Trading assets 

Securities available for sale 

Mortgages held for sale (MHFS) 

Loans held for sale (LHFS) 

Loans 

Other interest income 

Total interest income 

Interest expense 

Deposits 

Short-term borrowings 

Long-term debt 

Other interest expense 

Total interest expense 

$ 

 1,380  

 8,757  

 1,825  

 41  

 36,517  

 587  

 49,107  

 1,727  

 94  

 3,110  

 245  

 5,176  

 2  % 

  $ 

 10  

 2  

 -  

 42  

 1  

 57  

 2  

 -  

 4  

 -  

 6  

 51  

 (1) 

 50  

 5  

 14  

 3  

 5  

 14  

 2  

 2  

 -  

 2  

 1  

 2  

 1,463  

 9,107  

 1,644  

 58  

 37,302  

 548  

 50,122  

 2,275  

 94  

 3,978  

 316  

 6,663  

 43,459  

 (696) 

 42,763  

 4,280  

 11,304  

 3,653  

 4,193  

 7,832  

 1,960  

 1,014  

 54  

 1,482  

 524  

 1,889  

 2  % 

  $ 

 1,121 

 1  % 

 11   

 2   

 -   

 46   

 1   

 62   

 3   

 -   

 5   

 -   

 8   

 54   

 (1)  

 53   

 5   

 14   

 5   

 5   

 10   

 2   

 1   

 -   

 2   

 1   

 2   

 10,236 

 1,736 

 101 

 39,808 

 437 

 53,439 

 2,832 

 106 

 4,888 

 227 

 8,053 

 45,386 

 (629)

 44,757 

 4,916 

 10,934 

 3,652 

 3,990 

 9,737 

 2,126 

 1,648 

 (324)

 779 

 815 

 2,180 

 12   

 2   

 -   

 47   

 1   

 63   

 3   

 -   

 6   

 -   

 9   

 54   

 (1)  

 53   

 6   

 12   

 4   

 5   

 11   

 2   

 2   

 -   

 1   

 1   

 3   

Net interest income (on a taxable-equivalent basis) 

 43,931  

Taxable-equivalent adjustment 

Net interest income  (A) 

Noninterest income 

Service charges on deposit accounts 

Trust and investment fees (1) 

Card fees 

Other fees (1) 

Mortgage banking (1) 

Insurance 

Net gains from trading activities 

Net gains (losses) on debt securities available for sale 

Net gains from equity investments 

Operating leases 

Other 

 (701) 

 43,230  

 4,683  

 11,890  

 2,838  

 4,519  

 11,638  

 1,850  

 1,707  

 (128) 

 1,485  

 567  

 1,807  

Total noninterest income  (B) 

 42,856  

 50  

 38,185  

 47   

 40,453 

 47   

Noninterest expense 

Salaries 

Commission and incentive compensation 

Employee benefits 

Equipment 

Net occupancy 

Core deposit and other intangibles 

FDIC and other deposit assessments 

Other (2) 

Total noninterest expense 

 14,689  

 9,504  

 4,611  

 2,068  

 2,857  

 1,674  

 1,356  

 13,639  

 50,398  

 17  

 11  

 6  

 2  

 3  

 2  

 2  

 16  

 59  

 14,462  

 8,857  

 4,348  

 2,283  

 3,011  

 1,880  

 1,266  

 13,286  

 49,393  

 18   

 11   

 5   

 3   

 4   

 2   

 2   

 16   

 61   

 13,869 

 8,692 

 4,651 

 2,636 

 3,030 

 2,199 

 1,197 

 14,182 

 50,456 

 16   

 10   

 5   

 3   

 4   

 3   

 1   

 17   

 59   

Revenue  (A) + (B) 

$ 

 86,086   

$ 

 80,948   

$ 

 85,210  

(1)  See Table 7 – Noninterest Income in this Report for additional detail. 
(2)  See Table 8 – Noninterest Expense in this Report for additional detail. 

35

 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings Performance (continued) 

Net Interest Income 
Net interest income is the interest earned on debt securities, 
loans (including yield-related loan fees) and other interest-
earning assets minus the interest paid for deposits, short-term 
borrowings and long-term debt. The net interest margin is the 
average yield on earning assets minus the average interest rate 
paid for deposits and our other sources of funding. Net interest 
income and the net interest margin are presented on a taxable-
equivalent basis in Table 5 to consistently reflect income from 
taxable and tax-exempt loans and securities based on a 35% 
federal statutory tax rate. 
  While the Company believes that it has the ability to increase 
net interest income over time, net interest income and the net 
interest margin in any one period can be significantly affected by 
a variety of factors including the mix and overall size of our 
earning asset portfolio and the cost of funding those assets. In 
addition, some variable sources of interest income, such as 
resolutions from purchased credit-impaired (PCI) loans, loan 
prepayment fees and collection of interest on nonaccrual loans, 
can vary from period to period. 
  Net interest income on a taxable-equivalent basis was 
$43.9 billion in 2012, compared with $43.5 billion in 2011, and 
$45.4 billion in 2010. The net interest margin was 3.76% in 
2012, down 18 basis points from 3.94% in 2011 and down 
50 basis points from 4.26% in 2010. The increase in net interest 
income for 2012 compared with 2011, was largely driven by 
growth in loans and available-for-sale securities, disciplined 
deposit pricing, debt maturities and redemptions of higher 
yielding trust preferred securities, which partially offset the 
impact of higher yielding loan and investment securities runoff. 
The decline in net interest margin in 2012 compared with a year 
ago, was largely driven by strong deposit growth, which elevated 
short-term investment balances, and the continued runoff of 
higher yielding assets.  

Table 4 presents the components of earning assets and 
funding sources as a percentage of earning assets to provide a 
more meaningful analysis of year-over-year changes that 
influenced net interest income. 
  Average earning assets increased $67.4 billion in 2012 from a 
year ago, as average securities available for sale increased 
$39.4 billion and average mortgages held for sale increased 
$11.7 billion for the same period, respectively. In addition, the 
increase in commercial and industrial loans contributed 
$16.3 billion to higher average loans in 2012 compared with a 
year ago. These increases in average securities available for sale, 
mortgages held for sale and average loans were partially offset by 
a $3.1 billion decline in average short-term investments. 

Core deposits are an important low-cost source of funding 
and affect both net interest income and the net interest margin. 
Core deposits include noninterest-bearing deposits, interest-
bearing checking, savings certificates, market rate and other 
savings, and certain foreign deposits (Eurodollar sweep 
balances). Average core deposits rose to $893.9 billion in 2012 
compared with $826.7 billion in 2011 and funded 115% of 
average loans compared with 109% a year ago. Average core 
deposits increased to 76% of average earning assets in 2012, 
compared with 75% a year ago. The cost of these deposits has 
continued to decline due to a sustained low interest rate 
environment and a shift in our deposit mix from higher cost 
certificates of deposit to lower yielding checking and savings 
products. About 94% of our average core deposits are in 
checking and savings deposits, one of the highest industry 
percentages. 

Table 5 presents the individual components of net interest 

income and the net interest margin. The effect on interest 
income and costs of earning asset and funding mix changes 
described above, combined with rate changes during 2012, are 
analyzed in Table 6. 

36

 
 
 
 
 
 
 
Table 4:  Average Earning Assets and Funding Sources as a Percentage of Average Earning Assets 

(in millions) 

Earning assets 
Federal funds sold, securities purchased under 

resale agreements and other short-term investments 

Trading assets 
Securities available for sale: 

Securities of U.S. Treasury and federal agencies 
Securities of U.S. states and political subdivisions 
Mortgage-backed securities: 

Federal agencies 
Residential and commercial 

Total mortgage-backed securities 

Other debt and equity securities 

Total securities available for sale 

Mortgages held for sale (1)  
Loans held for sale (1) 
Loans: 

Commercial: 

Commercial and industrial 
Real estate mortgage 
Real estate construction 
Lease financing 
Foreign 

Total commercial 

Consumer: 

Real estate 1-4 family first mortgage 
Real estate 1-4 family junior lien mortgage 
Credit card 
Other revolving credit and installment 

Total consumer 

Total loans (1) 

Other 

Funding sources 
Deposits: 

2012  

% of   
earning   
assets   

 7  % 
 4    

  $ 

 -    
 3    

 8    
 3    

 11    
 4    

 18    
 4    
 -    

 15    
 9    
 2    
 1    
 4    

 31    

 20    
 7    
 2    
 7    

 36    

 67    
 -    

Year ended December 31,   

2011 

% of
earning  
assets  

 8  % 
 4 

 - 
 2 

 7 
 3 

 10 
 4 

 16 
 3 
 - 

 15 
 9 
 2 
 1 
 3 

 30 

 21 
 8 
 2 
 8 

 39 

 69 
 - 

Average 
balance 

 87,186  
 39,737  

 5,503  
 24,035  

 74,665  
 31,902  

 106,567  
 38,625  

 174,730  
 37,232  
 1,104  

 157,608  
 102,236  
 21,592  
 12,944  
 36,768  

 331,148  

 226,980  
 90,705  
 21,463  
 86,848  

 425,996  

 757,144  
 4,929  

$ 

Average
balance

 84,081 
 41,950 

 3,604 
 34,875 

 92,887 
 33,545 

 126,432 
 49,245 

 214,156 
 48,955 
 661 

 173,913 
 105,437 
 17,963 
 12,771 
 39,852 

 349,936 

 234,619 
 80,840 
 22,772 
 87,057 

 425,288 

 775,224 
 4,438 

Total earning assets 

$ 

 1,169,465 

 100  % 

  $ 

 1,102,062  

 100  % 

Interest-bearing checking 
Market rate and other savings 
Savings certificates 
Other time deposits 
Deposits in foreign offices 

Total interest-bearing deposits 

Short-term borrowings 
Long-term debt 
Other liabilities 

Total interest-bearing liabilities 

Portion of noninterest-bearing funding sources 

Total funding sources 

Noninterest-earning assets 
Cash and due from banks 
Goodwill 
Other 

Total noninterest-earning assets 

Noninterest-bearing funding sources  
Deposits 
Other liabilities 
Total equity 
Noninterest-bearing funding sources used to fund earning assets 

Net noninterest-bearing funding sources 

Total assets 

(1)  Nonaccrual loans are included in their respective loan categories. 

$ 

 30,564 
 505,310 
 59,484 
 13,363 
 67,920 

 676,641 
 51,196 
 127,547 
 10,032 

 865,416 
 304,049 

 3  % 

  $ 

 43    
 5    
 1    
 6    

 58    
 4    
 11    
 1    

 74    
 26    

 47,705  
 464,450  
 69,711  
 13,126  
 61,566  

 656,558  
 51,781  
 141,079  
 10,955  

 860,373  
 241,689  

 4  % 

 42 
 6 
 1 
 6 

 59  
 5 
 13 
 1 

 78 
 22 

$ 

 1,169,465 

 100  % 

  $ 

 1,102,062  

 100  % 

$ 

$ 

$ 

$ 

$ 

 16,303  
 25,417  
 130,450  

 172,170  

 263,863  
 61,214  
 151,142  
 (304,049) 

 172,170  

 1,341,635  

 17,388   
 24,904   
 125,911   

 168,203   

 215,242   
 57,399   
 137,251   
 (241,689)  

 168,203   

 1,270,265   

37

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
   
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
Earnings Performance (continued) 

Table 5:  Average Balances, Yields and Rates Paid (Taxable-Equivalent Basis) (1)(2)(3) 

(in millions) 

Earning assets 
Federal funds sold, securities purchased under 

resale agreements and other short-term investments 

$ 

Trading assets (4) 
Securities available for sale (5): 

Securities of U.S. Treasury and federal agencies 
Securities of U.S. states and political subdivisions 
Mortgage-backed securities: 

Federal agencies 
Residential and commercial 

Total mortgage-backed securities 

Other debt and equity securities 

Total securities available for sale 

Mortgages held for sale (6) 
Loans held for sale (6) 
Loans: 

Commercial: 

Commercial and industrial 
Real estate mortgage 
Real estate construction 
Lease financing 
Foreign 

Total commercial 

Consumer: 

Real estate 1-4 family first mortgage 
Real estate 1-4 family junior lien mortgage 
Credit card 
Other revolving credit and installment 

Total consumer 

Total loans (6) 

Other 

Funding sources 
Deposits: 

Average 
balance 

Yields/  
rates  

 84,081  
 41,950  

 3,604  
 34,875  

 92,887  
 33,545  

 126,432  
 49,245  

 214,156  
 48,955  
 661  

 173,913  
 105,437  
 17,963  
 12,771  
 39,852  

 349,936  

 234,619  
 80,840  
 22,772  
 87,057  

 425,288  

 775,224  
 4,438  

 0.45  %  $ 
 3.29 

 1.31 
 4.48 

 3.12 
 6.75 

 4.08 
 4.04 

 4.09 
 3.73 
 6.22 

 4.01 
 4.18 
 4.98 
 7.22 
 2.47 

 4.06 

 4.55 
 4.28 
 12.67 
 6.10 

 5.25 

 4.71 
 4.70 

 2012 

Interest
income/
expense

 378  
 1,380  

 47  
 1,561  

 2,893  
 2,264  

 5,157  
 1,992  

 8,757  
 1,825  
 41  

 6,981  
 4,411  
 894  
 921  
 984  

 14,191  

 10,671  
 3,457  
 2,885  
 5,313  

 22,326  

 36,517  
 209  

Average 
balance 

Yields/  
rates  

 87,186  
 39,737  

 5,503  
 24,035  

 74,665  
 31,902  

 106,567  
 38,625  

 174,730  
 37,232  
 1,104  

 157,608  
 102,236  
 21,592  
 12,944  
 36,768  

 331,148  

 226,980  
 90,705  
 21,463  
 86,848  

 425,996  

 757,144  
 4,929  

 0.40  %  $ 
 3.68 

 1.25 
 5.09 

 4.36 
 8.20 

 5.51 
 5.03 

 5.21 
 4.42 
 5.25 

 4.37 
 4.07 
 4.88 
 7.54 
 2.56 

 4.24 

 4.89 
 4.33 
 13.02 
 6.29 

 5.46 

 4.93 
 4.12 

 2011  

Interest 
income/ 
expense 

 345  
 1,463  

 69  
 1,223  

 3,257  
 2,617  

 5,874  
 1,941  

 9,107  
 1,644  
 58  

 6,894  
 4,163  
 1,055  
 976  
 941  

 14,029  

 11,090  
 3,926  
 2,794  
 5,463  

 23,273  

 37,302  
 203  

Total earning assets 

$ 

 1,169,465  

 4.20  %  $ 

 49,107  

 1,102,062  

 4.55  %  $ 

 50,122  

Interest-bearing checking 
Market rate and other savings 
Savings certificates 
Other time deposits 
Deposits in foreign offices 

Total interest-bearing deposits 

Short-term borrowings 
Long-term debt 
Other liabilities 

Total interest-bearing liabilities 
Portion of noninterest-bearing funding sources 

$ 

 30,564  
 505,310  
 59,484  
 13,363  
 67,920  

 676,641  
 51,196  
 127,547  
 10,032  

 865,416  
 304,049  

Total funding sources 

$ 

 1,169,465  

Net interest margin and net interest income 

on a taxable-equivalent basis (7) 

Noninterest-earning assets 
Cash and due from banks 
Goodwill 
Other 

Total noninterest-earning assets 

Noninterest-bearing funding sources  
Deposits 
Other liabilities 
Total equity 
Noninterest-bearing funding sources used to 

fund earning assets 

Net noninterest-bearing funding sources 

Total assets 

$ 

$ 

$ 

$ 

$ 

 16,303   
 25,417   
 130,450   

 172,170   

 263,863   
 61,214   
 151,142   

 (304,049)  

 172,170   

 1,341,635   

 0.06  %  $ 
 0.12 
 1.31 
 1.68 
 0.16 

 0.26 
 0.18 
 2.44 
 2.44 

 0.60 
 - 

 0.44 

 19  
 592  
 782  
 225  
 109  

 1,727  
 94  
 3,110  
 245  

 5,176  
 -  

 5,176  

 47,705  
 464,450  
 69,711  
 13,126  
 61,566  

 656,558  
 51,781  
 141,079  
 10,955  

 860,373  
 241,689  

 1,102,062  

 0.08  %  $ 
 0.18 
 1.43 
 2.04 
 0.22 

 0.35 
 0.18 
 2.82 
 2.88 

 0.77 
 - 

 0.61 

 40  
 836  
 995  
 268  
 136  

 2,275  
 94  
 3,978  
 316  

 6,663  
 -  

 6,663  

 3.76  %  $ 

 43,931  

 3.94  %  $ 

 43,459  

 17,388   
 24,904   
 125,911   

 168,203   

 215,242   
 57,399   
 137,251   

 (241,689)  

 168,203   

 1,270,265   

(1)  Because the Wachovia acquisition was completed at the end of 2008, Wachovia’s assets and liabilities are included in average balances, and Wachovia’s results are reflected 

in interest income/expense beginning in 2009. 

(2)  Our average prime rate was 3.25%, 3.25%, 3.25%, 3.25%, and 5.09% for 2012, 2011, 2010, 2009, and 2008, respectively. The average three-month London Interbank 

Offered Rate (LIBOR) was 0.43%, 0.34%, 0.34%, 0.69%, and 2.93% for the same years, respectively. 

(3)  Yield/rates and amounts include the effects of hedge and risk management activities associated with the respective asset and liability categories. 
(4)  Interest income/expense for trading assets represents interest and dividend income earned on trading securities.   

38

 
 
 
 
 
 
 
 
 
   
 
 
 
  
 
 
 
 
 
 
 
 
 
 
   
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Average 
balance 

Yields/
rates

 2010 

Interest
income/
expense

Average
balance

Yields/ 
rates 

$ 

 62,961  
 29,920  

 1,870  
 16,089  

 71,953  
 31,815  

 103,768  
 32,611  

 154,338  
 36,716  
 3,773  

 149,576  
 98,497  
 31,286  
 13,451  
 29,726  

 322,536  

 235,568  
 101,537  
 22,375  
 88,585  

 448,065  

 770,601  
 5,849  

 0.36 %  $ 
 3.75  

 230  
 1,121  

 3.24  
 6.09  

 5.14  
 10.67  

 6.84  
 6.45  

 6.63  
 4.73  
 2.67  

 4.80  
 3.89  
 3.36  
 9.21  
 3.49  

 4.45  

 5.18  
 4.45  
 13.35  
 6.49  

 5.68  

 5.17  
 3.56  

 61  
 980  

 3,697  
 3,396  

 7,093  
 2,102  

 10,236  
 1,736  
 101  

 7,186  
 3,836  
 1,051  
 1,239  
 1,037  

 14,349  

 12,206  
 4,519  
 2,987  
 5,747  

 25,459  

 39,808  
 207  

 26,869 
 21,092 

 2,436 
 13,098 

 84,295 
 45,672 

 129,967 
 32,022 

 177,523 
 37,416 
 6,293 

 180,924 
 96,273 
 40,885 
 14,751 
 30,661 

 363,494 

 238,359 
 106,957 
 23,357 
 90,666 

 459,339 

 822,833 
 6,113 

 0.56  %  $ 
 4.48   

 2.83   
 6.42   

 5.45   
 9.09   

 6.73   
 7.16   

 6.73   
 5.16   
 2.90   

 4.22   
 3.50   
 2.91   
 9.32   
 3.95   

 4.07   

 5.45   
 4.76   
 12.16   
 6.56   

 5.85   

 5.06   
 3.05   

 2009 

Interest
income/
expense

 150  
 944  

 69  
 840  

 4,591  
 4,150  

 8,741  
 2,291  

 11,941  
 1,930  
 183  

 7,643  
 3,365  
 1,190  
 1,375  
 1,212  

 14,785  

 12,992  
 5,089  
 2,841  
 5,952  

 26,874  

 41,659  
 186  

$ 

 1,064,158  

 5.02 %  $ 

 53,439  

 1,098,139 

 5.19  %  $ 

 56,993  

 0.12 %  $ 
 0.26  
 1.43  
 2.07  
 0.22  

 0.45  
 0.22  
 2.64  
 3.31  

 0.92  
 -  

 0.76  

 72  
 1,088  
 1,247  
 302  
 123  

 2,832  
 106  
 4,888  
 227  

 8,053  
 -  

 8,053  

 70,179 
 351,892 
 140,197 
 20,459 
 53,166 

 635,893 
 51,972 
 231,801 
 4,904 

 924,570 
 173,569 

 1,098,139 

 0.14  %  $ 
 0.39   
 1.24   
 2.03   
 0.27   

 0.59   
 0.44   
 2.50   
 3.50   

 1.08   
 -   

 0.91   

 100  
 1,375  
 1,738  
 415  
 146  

 3,774  
 231  
 5,786  
 172  

 9,963  
 -  

 9,963  

Average
balance

Yields/
rates

 2008 

Interest
income/
expense

 90 
 189 

 41 
 501 

 2,623 
 1,412 

 4,035 
 1,000 

 5,577 
 1,573 
 48 

 6,034 
 2,416 
 988 
 401 
 748 

 10,587 

 5,008 
 4,934 
 2,378 
 4,744 

 17,064 

 27,651 
 91 

 1.71 %  $ 
 3.80  

 3.84  
 6.83  

 5.97  
 6.04  

 5.99  
 7.17  

 6.22  
 6.13  
 5.69  

 6.12  
 5.80  
 5.08  
 5.62  
 10.50  

 6.08  

 6.67  
 6.55  
 12.13  
 8.72  

 7.60  

 6.94  
 4.73  

 6.69 %  $ 

 35,219 

 1.12 %  $ 
 1.32  
 3.08  
 2.83  
 1.81  

 1.70  
 2.25  
 3.70  
 -  

 2.25  
 -  

 1.86  

 64 
 2,195 
 1,215 
 187 
 860 

 4,521 
 1,478 
 3,789 
 - 

 9,788 
 - 

 9,788 

 5,293 
 4,971 

 1,065 
 7,329 

 43,968 
 23,357 

 67,325 
 13,956 

 89,675 
 25,656 
 837 

 98,620 
 41,659 
 19,453 
 7,141 
 7,127 

 174,000 

 75,116 
 75,375 
 19,601 
 54,368 

 224,460 

 398,460 
 1,920 

 526,812 

 5,650 
 166,691 
 39,481 
 6,656 
 47,578 

 266,056 
 65,826 
 102,283 
 - 

 434,165 
 92,647 

 526,812 

 4.26 %  $ 

 45,386  

 4.28  %  $ 

 47,030  

 4.83 %  $ 

 25,431 

 19,218  
 23,997  
 121,000  

 164,215  

 171,712  
 48,193  
 117,879  

 (173,569) 

 164,215  

 1,262,354  

 11,175  
 13,353  
 53,056  

 77,584  

 87,820  
 28,658  
 53,753  

 (92,647) 

 77,584  

 604,396  

(5)  The average balance amounts represent amortized cost for the periods presented. 
(6)  Nonaccrual loans and related income are included in their respective loan categories. 
(7)  Includes taxable-equivalent adjustments of $701 million, $696 million, $629 million, $706 million and $288 million for 2012, 2011, 2010, 2009 and 2008, respectively, 

primarily related to tax-exempt income on certain loans and securities. The federal statutory tax rate utilized was 35% for the periods presented. 

39

$ 

 60,941  
 416,877  
 87,133  
 14,654  
 55,097  

 634,702  
 46,824  
 185,426  
 6,863  

 873,815  
 190,343  

$ 

 1,064,158  

$ 

$ 

$ 

$ 

$ 

 17,618   
 24,824   
 120,338   

 162,780   

 183,008   
 47,877   
 122,238   

 (190,343)  

 162,780   

 1,226,938   

 
 
 
 
 
   
 
 
 
  
 
 
 
  
 
 
 
   
 
 
 
  
 
 
 
  
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
   
 
   
 
 
   
 
 
   
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings Performance (continued) 

Table 6 allocates the changes in net interest income on a 
taxable-equivalent basis to changes in either average balances or 
average rates for both interest-earning assets and 
interest-bearing liabilities. Because of the numerous 
simultaneous volume and rate changes during any period, it is 

not possible to precisely allocate such changes between volume 
and rate. For this table, changes that are not solely due to either 
volume or rate are allocated to these categories on a pro-rata 
basis based on the absolute value of the change due to average 
volume and average rate. 

Table 6:  Analysis of Changes in Net Interest Income 

2012 over 2011 

2011 over 2010 

Year ended December 31, 

(in millions) 

Volume 

Rate 

Total 

Volume 

Rate

Total 

Increase (decrease) in interest income: 

Federal funds sold, securities purchased under resale 

agreements and other short-term investments 

$ 

Trading assets 

Debt securities available for sale: 

Securities of U.S. Treasury and federal agencies 

Securities of U.S. states and political subdivisions 

  Mortgage-backed securities: 

Federal agencies 

Residential and commercial 

Total mortgage-backed securities 

  Other debt securities 

 (12) 

 78  

 (25) 

 499  

 45  

 (161) 

 3  

 (161) 

 687  

 (1,051) 

 129  

 (482) 

 816  
 475  

 (1,533) 
 (424) 

 33   

 (83)  

 (22)  

 338   

 (364)  

 (353)  

 (717)  
 51   

 89  

 363  

 26 

 (21)

 62  

 424  

 (54)

 (181)

 115  

 342  

 8  

 243  

 135  

 9  

 144  
 349  

 (575)

 (788)

 (440) 

 (779) 

 (1,363)
 (510)

 (1,219) 
 (161) 

Total debt securities available for sale 

 1,765  

 (2,115) 

 (350)  

 979  

 (2,108)

 (1,129) 

Mortgages held for sale  

Loans held for sale  

Loans: 

Commercial: 

Commercial and industrial 

Real estate mortgage 

Real estate construction 

Lease financing 

Foreign 

Total commercial 

Consumer: 

Real estate 1-4 family first mortgage 

Real estate 1-4 family junior lien mortgage 

Credit card 

  Other revolving credit and installment 

Total consumer 

Total loans 

Other 

 465  

 (26) 

 (284) 

 9  

 181   

 (17)  

 24  

 (116)

 (100) 

 57 

 (92) 

 (43) 

 680  

 133  

 (182) 

 (13) 

 77  

 (593) 

 115  

 21  

 (42) 

 (34) 

 695  

 (533) 

 367  

 (786) 

 (424) 

 167  

 13  

 (45) 

 (76) 

 87   

 248   

 (161)  

 (55)  

 43   

 162   

 (419)  

 (469)  

 91   

 (163) 

 (150)  

 373  

 147  

 (385) 

 (45) 

 215  

 (665)

 180 

 389 

 (218)

 (311)

 (292) 

 327  

 4  

 (263) 

 (96) 

 305  

 (625)

 (320) 

 (440) 

 (473) 

 (120) 

 (111) 

 (676)

 (120)

 (73)

 (173)

 (1,116) 

 (593) 

 (193) 

 (284) 

 123  

 (1,070) 

 (947)  

 (1,144) 

 (1,042)

 (2,186) 

 818  

 (1,603) 

 (785)  

 (839) 

 (1,667)

 (2,506) 

 (21) 

 27  

 6   

 (35) 

 31 

 (4) 

Total increase (decrease) in interest income 

 3,067  

 (4,082) 

 (1,015)  

 481  

 (3,798)

 (3,317) 

Increase (decrease) in interest expense: 
Deposits: 

Interest-bearing checking 
  Market rate and other savings 

Savings certificates 
  Other time deposits 

  Deposits in foreign offices 

Total interest-bearing deposits 

Short-term borrowings 

Long-term debt 

Other liabilities 

 (12) 
 65  

 (135) 
 5  

 13  

 (9) 
 (309) 

 (78) 
 (48) 

 (40) 

 (21)  
 (244)  

 (213)  
 (43)  

 (27)  

 (13) 
 112  

 (252) 
 (30) 

 13  

 (19)
 (364)

 - 
 (4)

 - 

 (64) 

 (484) 

 (548)  

 (170) 

 (387)

 -  

 -  

 -   

 9  

 (362) 

 (506) 

 (868)  

 (1,227) 

 (25) 

 (46) 

 (71)  

 122  

 (21)

 317 

 (33)

 (32) 
 (252) 

 (252) 
 (34) 

 13  

 (557) 

 (12) 

 (910) 

 89  

Total increase (decrease) in interest expense 

 (451) 

 (1,036) 

 (1,487)  

 (1,266) 

 (124)

 (1,390) 

Increase (decrease) in net interest income 

on a taxable-equivalent basis 

$ 

 3,518  

 (3,046) 

 472   

 1,747  

 (3,674)

 (1,927) 

40

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Noninterest Income 

Table 7:  Noninterest Income 

(in millions) 

Service charges on 

deposit accounts 

Trust and investment fees: 

Brokerage advisory, commissions 

Year ended December 31, 

 2012  

 2011  

 2010  

$ 

 4,683  

 4,280  

 4,916  

and other fees 

 6,386  

 6,241  

 5,930  

Trust, investment and IRA fees 

 4,218  

 4,099  

 4,038  

Investment banking fees 

 1,286  

 964  

 966  

Total trust and 

investment fees 

 11,890    11,304    10,934  

Card fees 

Other fees: 

 2,838  

 3,653  

 3,652  

Charges and fees on loans 

 1,746  

 1,641  

 1,690  

  Merchant transaction 

processing fees 

Cash network fees 

Commercial real estate 

 brokerage commissions 

Letters of credit fees 

All other fees 

 583  

 470  

 478  

 389  

 444  

 260  

 307  

 441  

 972  

 236  

 472  

 977  

 176  

 523  

 897  

Total other fees 

 4,519  

 4,193  

 3,990  

Mortgage banking: 

Servicing income, net  

 1,378  

 3,266  

 3,340  

  Net gains on mortgage loan 

origination/sales activities 

 10,260  

 4,566  

 6,397  

Total mortgage banking  

 11,638  

 7,832  

 9,737  

Insurance 

 1,850  

 1,960  

 2,126  

Net gains from trading activities 

 1,707  

 1,014  

 1,648  

Net gains (losses) on debt 

securities available for sale 

 (128) 

 54  

 (324) 

Net gains from equity investments 

 1,485  

 1,482  

Life insurance investment income 

Operating leases 

All other 

 757  

 567  

 700  

 524  

 779  

 697  

 815  

 1,050  

 1,189  

 1,483  

Total 

$ 

 42,856    38,185    40,453  

Noninterest income of $42.9 billion represented 50% of revenue 
for 2012 compared with $38.2 billion, or 47%, for 2011 and 
$40.5 billion, or 47%, for 2010. The increase in noninterest 
income from 2011 was primarily due to higher net gains on 
higher mortgage loan origination/sales activities reflecting 
increased margins and a lower interest rate environment 
in 2012.  
  Our service charges on deposit accounts increased in 2012 by 
$403 million, or 9%, from 2011, predominantly due to product 
and account changes including changes to service charges and 
fewer fee waivers, continued customer adoption of overdraft 
services and customer account growth. The decrease in service 
charges in 2011 from 2010 was predominantly due to changes 
implemented in third quarter 2010 mandated by Regulation E 
(which limited certain overdraft fees) and related overdraft 
policy changes. 
  We receive brokerage advisory, commissions and other fees 
for providing services to full-service and discount brokerage 
customers. Brokerage advisory, commissions and other fees 

increased to $6.4 billion in 2012 from $6.2 billion in 2011 and 
$5.9 billion in 2010, and includes transactional commissions 
based on the number of transactions executed at the customer’s 
direction, and asset-based fees, which are based on the market 
value of the customer’s assets. Brokerage client assets totaled 
$1.2 trillion at December 31, 2012, up 8% from $1.1 trillion at 
December 31, 2011, due to growth in assets under management 
and higher market values. 
  We earn trust, investment and IRA (Individual Retirement 
Account) fees from managing and administering assets, 
including mutual funds, corporate trust, personal trust, 
employee benefit trust and agency assets. At December 31, 2012, 
these assets totaled $2.2 trillion, up 3% from December 31, 2011, 
due to growth in assets under management and higher market 
values. Trust, investment and IRA fees are largely based on a 
tiered scale relative to the market value of the assets under 
management or administration. These fees increased to 
$4.2 billion in 2012 from $4.1 billion in 2011, which increased 
from $4.0 billion in 2010. 
  We earn investment banking fees from underwriting debt 
and equity securities, loan syndications, and performing other 
related advisory services. Investment banking fees increased to 
$1.3 billion in 2012 from $964 million in 2011 and $966 million 
in 2010 due to increased volume. 
  Card fees were $2.8 billion in 2012, compared with 
$3.7 billion in both 2011 and 2010. Card fees decreased because 
of lower debit card interchange rates resulting from the Federal 
Reserve Board (FRB) rules implementing the debit interchange 
provision of the Dodd-Frank Act, which became effective in 
fourth quarter 2011. The reduction in debit card interchange 
income was partially offset by growth in purchase volume and 
new accounts.  
  Mortgage banking noninterest income, consisting of net 
servicing income and net gains on loan origination/sales 
activities, totaled $11.6 billion in 2012, compared with 
$7.8 billion in 2011 and $9.7 billion in 2010. The increase in 
mortgage banking noninterest income from 2011 was 
predominantly driven by an increase in net gains on higher 
mortgage loan origination volumes and margins reflecting the 
impact of limited industry capacity in a lower interest rate 
environment and various other factors, while the decline in 2011 
from 2010 was primarily driven by a decline in net gains on 
mortgage loan originations reflecting lower volume and margins. 
  Net mortgage loan servicing income includes amortization of 
commercial mortgage servicing rights (MSRs), changes in the 
fair value of residential MSRs during the period, as well as 
changes in the value of derivatives (economic hedges) used to 
hedge the residential MSRs. Net servicing income for 2012 
included a $681 million net MSR valuation gain ($2.9 billion 
decrease in the fair value of the MSRs offset by a $3.6 billion 
hedge gain) and for 2011 included a $1.6 billion net MSR 
valuation gain ($3.7 billion decrease in the fair value of MSRs 
offset by a $5.3 billion hedge gain). The 2012 MSRs valuation 
included a $677 million reduction reflecting the additional costs 
associated with implementation of the servicing standards 
developed in connection with our settlement with the 
Department of Justice (DOJ) and other state and federal 
agencies relating to our mortgage servicing and foreclosure 

41

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings Performance (continued) 

practices, as well as higher foreclosure costs. Our portfolio of 
loans serviced for others was $1.91 trillion at December 31, 2012, 
and $1.85 trillion at December 31, 2011. At December 31, 2012, 
the ratio of MSRs to related loans serviced for others was 0.67%, 
compared with 0.76% at December 31, 2011. See the “Risk 
Management – Mortgage Banking Interest Rate and Market 
Risk” section of this Report for additional information regarding 
our MSRs risks and hedging approach and the “Risk 
Management – Credit Risk Management –Risks Relating to 
Servicing Activities” section in this Report for information on the 
DOJ settlement and the regulatory consent orders that we 
entered into relating to our mortgages servicing and foreclosure 
practices.  
  Net gains on mortgage loan origination/sale activities were 
$10.3 billion in 2012, compared with $4.6 billion in 2011 and 
$6.4 billion in 2010. The increase in 2012 was driven by higher 
loan origination volume and margins while the decrease in 2011 
was the result of lower origination volume and margins on loan 
originations. Mortgage loan originations were $524 billion in 
2012, compared with $357 billion a year ago. During 2012 we 
retained for investment $19.4 billion of 1-4 family conforming 
first mortgage loans, forgoing approximately $575 million of fee 
revenue that could have been generated had the loans been 
originated for sale along with other agency conforming loan 
production. While retaining these mortgage loans on our balance 
sheet reduced mortgage revenue, we expect to generate spread 
income in future quarters from mortgage loans with higher 
yields than mortgage-backed securities we could have purchased 
in the market. While we do not currently plan to hold additional 
conforming mortgages on balance sheet (other than $3.3 billion 
from our unclosed pipeline at December 31, 2012), we have a 
large mortgage business and strong capital that provides us with 
the flexibility to make such choices in the future to benefit our 
long-term results. Mortgage applications were $736 billion in 
2012, compared with $537 billion in 2011. The 1-4 family first 
mortgage unclosed pipeline was $81 billion at December 31, 
2012, and $72 billion at December 31, 2011. For additional 
information about our mortgage banking activities and results, 
see the “Risk Management – Mortgage Banking Interest Rate 
and Market Risk” section and Note 9 (Mortgage Banking 
Activities) and Note 17 (Fair Values of Assets and Liabilities) to 
Financial Statements in this Report. 

Net gains on mortgage loan origination/sales activities 

include the cost of additions to the mortgage repurchase liability. 
Mortgage loans are repurchased from third parties based on 
standard representations and warranties, and early payment 
default clauses in mortgage sale contracts. Additions to the 
mortgage repurchase liability that were charged against net 
gains on mortgage loan origination/sales activities during 2012 
totaled $1.9 billion (compared with $1.3 billion for 2011), of 
which $1.7 billion ($1.2 billion for 2011) was for subsequent 
increases in estimated losses on prior period loan sales. For 
additional information about mortgage loan repurchases, see the 
“Risk Management – Credit Risk Management – Liability for 
Mortgage Loan Repurchase Losses” section and Note 9 
(Mortgage Banking Activities) to Financial Statements in this 
Report. 
  We engage in trading activities primarily to accommodate the 
investment activities of our customers, execute economic 
hedging to manage certain of our balance sheet risks and for a 
very limited amount of proprietary trading for our own account. 
Net gains (losses) from trading activities, which reflect 
unrealized changes in fair value of our trading positions and 
realized gains and losses, were $1.7 billion in 2012, $1.0 billion 
in 2011 and $1.6 billion in 2010. The year-over-year increase in 
trading activities in 2012 was driven by gains on customer 
accommodation trading activities and economic hedging gains, 
which included higher gains on deferred compensation plan 
investments based on participant elections (offset entirely in 
employee benefits expense). Net gains (losses) from trading 
activities do not include interest and dividend income on trading 
securities. Those amounts are reported within net interest 
income from trading assets. Proprietary trading generated 
$15 million of net gains in 2012, compared with a $14 million net 
loss in 2011. Proprietary trading results also included interest 
and fees reported in their corresponding income statement line 
items. Proprietary trading activities are not significant to our 
client-focused business model. 
  Net gains on debt and equity securities totaled $1.4 billion for 
2012, $1.5 billion for 2011 and $455 million for 2010, after 
other-than-temporary impairment (OTTI) write-downs of 
$416 million, $711 million and $940 million, respectively, for the 
same periods.   

42

 
 
 
 
Core deposit and other intangibles 

 1,674  

 1,880 

Noninterest Expense 

Table 8:  Noninterest Expense 

(in millions) 

Salaries 

Commission and incentive 

compensation 

Employee benefits 

Equipment 

Net occupancy 

FDIC and other deposit 

assessments 

Outside professional services 

Operating losses 

Foreclosed assets 

Contract services 

Outside data processing 

Travel and entertainment 

Postage, stationery and supplies 

Advertising and promotion 

Telecommunications 

Insurance 

Operating leases 

All other 

Total 

Year ended December 31, 

 2012  

 2011 

 2010 

$ 

 14,689  

 14,462 

 13,869 

 9,504  

 4,611  

 2,068  

 2,857  

 8,857 

 4,348 

 2,283 

 3,011 

 1,356  

 2,729  

 2,235  

 1,061  

 1,266 

 2,692 

 1,261 

 1,354 

 1,011  

 1,407 

 910  

 839  

 799  

 578  

 500  

 453  

 109  

 935 

 821 

 942 

 607 

 523 

 515 

 112 

 8,692 

 4,651 

 2,636 

 3,030 

 2,199 

 1,197 

 2,370 

 1,258 

 1,537 

 1,642 

 1,046 

 783 

 944 

 630 

 596 

 464 

 109 

 2,415  

 2,117 

 2,803 

$ 

 50,398  

 49,393 

 50,456 

Noninterest expense was $50.4 billion in 2012, up 2% from 
$49.4 billion in 2011, which was down 2% from $50.5 billion in 
2010. The increase was driven predominantly by higher 
personnel expense ($28.8 billion, up from $27.7 billion in 2011) 
and higher operating losses ($2.2 billion, up from $1.3 billion in 
2011), partially offset by lower merger integration costs 
($218 million in 2012, down from $1.7 billion in 2011). The 
decrease in 2011 from 2010 was driven by lower merger 
integration costs, decreases in equipment expense, contract 
services expense and foreclosed assets expense.  

Personnel expenses were up $1.1 billion, or 4%, in 2012 

compared with 2011, due to higher revenue-based compensation 
and a $263 million increase in employee benefits due primarily 
to higher deferred compensation expense which was offset in 
trading income, and increased staffing, primarily to support 
strong mortgage banking activities. For 2011 these expenses 
were up 2% compared with 2010, also due to higher revenue-
based compensation as well as severance expense related to our 
expense reduction initiative. 

Outside professional services were elevated for 2012 and 2011 
reflecting investments by our businesses in their service delivery 
systems and higher costs associated with regulatory driven 
mortgage servicing and foreclosure matters. 

The completion of Wachovia integration activities in first 

quarter 2012 significantly contributed to year-over-year 
reductions in equipment, occupancy, contract services, and 
postage, stationery and supplies. Equipment expense in 2012 
also declined due to lower annual software license fees and 
savings in equipment purchases and maintenance. 

Foreclosed assets expense was down $293 million, or 22%, in 
2012 compared with 2011, mainly due to lower write-downs and 
gains on sale of foreclosed properties. 
  Operating losses were up $974 million, or 77%, in 2012 
compared with the prior year, predominantly due to additional 
mortgage servicing and foreclosure-related matters, including 
the Attorneys General settlement announced in February 2012, 
our $175 million settlement in July 2012 with the U.S. 
Department of Justice (DOJ), which resolved alleged claims 
related to our mortgage lending practices, a $766 million accrual 
for the IFR settlement and additional remediation-related costs.  
See “Risk Management – Credit Risk Management – Other 
Mortgage Matters” and Note 15 (Legal Actions) to Financial 
Statements in this Report for additional information regarding 
these items. 
  All other expenses of $2.4 billion in 2012 were up from 
$2.1 billion in 2011, primarily due to a $250 million charitable 
contribution to the Wells Fargo Foundation. 

Income Tax Expense 
The 2012 annual effective tax rate was 32.5% compared with 
31.9% in 2011 and 33.9% in 2010. The lower effective tax rates 
for 2012 and 2011, compared with 2010, were primarily due to 
the realization, for tax purposes, of tax benefits on previously 
written down investments. For 2012 this includes a $332 million 
tax benefit resulting from the surrender of previously written-
down Wachovia life insurance investments. In addition, the 2011 
effective tax rate was lower than the 2010 effective tax rate due 
to a decrease in tax expense associated with leveraged leases, as 
well as tax benefits related to charitable donations of appreciated 
securities. 

43

 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
Earnings Performance (continued) 

Operating Segment Results 
We are organized for management reporting purposes into three 
operating segments: Community Banking; Wholesale Banking; 
and Wealth, Brokerage and Retirement. These segments are 
defined by product type and customer segment and their results 
are based on our management accounting process, for which 
there is no comprehensive, authoritative financial accounting 
guidance equivalent to generally accepted accounting principles 

(GAAP). In first quarter 2012, we modified internal funds 
transfer rates and the allocation of funding. The prior periods 
have been revised to reflect these changes. Table 9 and the 
following discussion present our results by operating segment. 
For a more complete description of our operating segments, 
including additional financial information and the underlying 
management accounting process, see Note 24 (Operating 
Segments) to Financial Statements in this Report. 

Table 9:  Operating Segment Results – Highlights 

(in billions) 

Revenue 

Net income 

Average loans 

Average core deposits 

Year ended December 31, 

Wealth, Brokerage 

Community Banking 

Wholesale Banking

and Retirement 

 2012  

 2011  

 2012  

 2011 

 2012  

 2011  

$ 

 53.4  

 10.5  

 50.8    

 9.1    

 24.1  

 7.8  

 21.6 

 7.0 

 12.2  

 1.3  

 12.2  

 1.3  

 487.1  

 496.3    

 273.8  

 249.1 

 42.7  

 43.0  

 591.2  

 556.3    

 227.0  

 202.1 

 137.5  

 130.0  

Community Banking offers a complete line of diversified 
financial products and services for consumers and small 
businesses. These products include investment, insurance and 
trust services in 39 states and D.C., and mortgage and home 
equity loans in all 50 states and D.C. through its Regional 
Banking and Wells Fargo Home Lending business units. Cross-
sell of our products is an important part of our strategy to 
achieve our vision to satisfy all our customers’ financial needs. 
Our retail bank household cross-sell was 6.05 products per 
household in fourth quarter 2012, up from 5.93 a year ago. We 
believe there is more opportunity for cross-sell as we continue to 
earn more business from our customers. Our goal is eight 
products per customer, which is approximately half of our 
estimate of potential demand for an average U.S. household. In 
fourth quarter 2012, one of every four of our retail banking 
households had eight or more of our products. 
  Community Banking reported net income of $10.5 billion in 
2012, up $1.4 billion, or 15%, from 2011. Revenue was 
$53.4 billion for 2012, an increase of $2.6 billion, or 5%, 
compared with 2011, as a result of higher mortgage banking 
revenue and growth in deposit service charges, partially offset by 
lower debit card revenue due to regulatory changes enacted in 
October 2011, and lower net interest income. Average core 
deposits increased $35 billion, or 6%, from a year ago. 
Noninterest expense increased $1.6 billion, or 5%, from 2011, 
largely the result of higher mortgage volume-related expenses, 
costs associated with settling mortgage servicing and 
foreclosure-related matters, including the DOJ and the IFR 
settlements, and a $250 million contribution to the Wells Fargo 
Foundation. The provision for credit losses was $1.1 billion, or 
14%, lower than 2011 due to improved portfolio performance.  

Wholesale Banking provides financial solutions to businesses 
across the United States and globally with annual sales generally 
in excess of $20 million. Products and business segments 
include Middle Market Commercial Banking, Government and 
Institutional Banking, Corporate Banking, Commercial Real 
Estate, Treasury Management, Wells Fargo Capital Finance, 

44

Insurance, International, Real Estate Capital Markets, 
Commercial Mortgage Servicing, Corporate Trust, Equipment 
Finance, Wells Fargo Securities, Principal Investments, Asset 
Backed Finance, and Asset Management. 
  Wholesale Banking reported net income of $7.8 billion in 
2012, up $787 million, or 11%, from $7.0 billion in 2011. The 
year over year increase in net income was the result of strong 
revenue growth partially offset by increased noninterest expense 
and a higher provision for loan losses. 
  Revenue in 2012 of $24.1 billion increased $2.5 billion, or 
12%, from 2011, due to broad-based business growth as well as 
growth from acquisitions. Net interest income of $12.6 billion 
increased $1.0 billion or 9% driven by strong loan and deposit 
growth. Average loans of $273.8 billion increased $24.7 billion, 
or 10%, driven by strong customer demand and acquisitions. 
Average core deposits of $227.0 billion in 2012 increased 
$24.9 billion, or 12%, from 2011 reflecting continued strong 
customer liquidity. Noninterest income of $11.4 billion increased 
$1.5 billion, or 15%, due to strong growth in asset backed 
finance, commercial banking, commercial real estate, 
investment banking, real estate capital markets and sales & 
trading.  

Total noninterest expense in 2012 increased $905 million, or 

8%, compared with 2011 due to higher personnel expenses 
related to revenue growth and higher non-personnel expenses 
related to growth initiatives and compliance and regulatory 
requirements as well as increased operating losses. The 
provision for credit losses increased $396 million from 2011, as a 
$319 million decline in loan losses was more than offset by a 
provision for increase in loans, particularly from acquisitions. 

Wealth, Brokerage and Retirement provides a full range of 
financial advisory services to clients using a planning approach 
to meet each client's needs. Wealth Management provides 
affluent and high net worth clients with a complete range of 
wealth management solutions, including financial planning, 
private banking, credit, investment management and trust. 
Abbot Downing, a Wells Fargo business, provides 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
comprehensive wealth management services to ultra high net 
worth families and individuals as well as their endowments and 
foundations. Brokerage serves customers' advisory, brokerage 
and financial needs as part of one of the largest full-service 
brokerage firms in the United States. Retirement is a national 
leader in providing institutional retirement and trust services 
(including 401(k) and pension plan record keeping) for 
businesses, retail retirement solutions for individuals, and 
reinsurance services for the life insurance industry. 
  Wealth, Brokerage and Retirement reported net income of 
$1.3 billion in 2012, up $47 million, or 4%, from 2011. The prior 
year results include the H.D. Vest Financial Services business 
that was sold in fourth quarter 2011 at a gain of $153 million. 
Revenue of $12.2 billion decreased $17 million from 2011. Net 

Balance Sheet Analysis 

interest income decreased due to lower interest rates on the loan 
and investment portfolios partially offset by the impact of 
growth in low-cost core deposits. Average core deposits of 
$137.5 billion in 2012 increased 6% from 2011. Noninterest 
income increased year over year due to higher asset-based fees 
and gains on deferred compensation plan investments (offset in 
expense). The increase was partially offset by the 2011 gain on 
the sale of H.D. Vest, lower transaction revenue and reduced 
securities gains in the brokerage business. Noninterest expense 
was flat, including the impact of deferred compensation plan 
expense (offset in revenue), for 2012 compared with 2011. The 
provision for credit losses decreased $45 million, or 26%, from 
2011, due to improved credit quality and lower net charge-offs.  

Our total assets grew 8% in 2012 to $1.4 trillion, funded 
predominantly by strong deposit growth. Our core deposits grew 
$73.1 billion ($67.2 billion on average) or 8% in 2012. The 
predominant areas of asset growth were in short-term 
investments, which increased $92.9 billion, and loans, which 
increased $29.9 billion. The strong loan growth represents core 
loan growth of $47.7 billion (including retention of $19.4 billion 
of 1-4 family conforming first mortgage production on the 
balance sheet), partially offset by the runoff in our non 
strategic/liquidating loan portfolio of $17.8 billion. We also 
increased securities available for sale by $12.6 billion in 2012. 
The strength of our business model produced record earnings 
and continued internal capital generation as reflected in our 

capital ratios, substantially all of which improved from 
December 31, 2011. Tier 1 capital as a percentage of total risk-
weighted assets increased to 11.75%, total capital decreased to 
14.63%, Tier 1 leverage increased to 9.47%, and Tier 1 common 
equity increased to 10.12% at December 31, 2012, compared with 
11.33%, 14.76%, 9.03%, and 9.46%, respectively, at 
December 31, 2011. 

The following discussion provides additional information 
about the major components of our balance sheet. Information 
regarding our capital and changes in our asset mix is included in 
the “Earnings Performance – Net Interest Income” and “Capital 
Management” sections and Note 26 (Regulatory and Agency 
Capital Requirements) to Financial Statements in this Report. 

Securities Available for Sale 

Table 10:  Securities Available for Sale – Summary 

(in millions) 

Debt securities available for sale 

Marketable equity securities 

Net
  unrealized

Cost 

gain

 2012   

Fair  

value  

December 31, 

Net 
unrealized 

Cost

gain 

 2011 

Fair

value

$ 

 220,946  

 11,468 

 232,414   

 212,642 

 6,554    219,196 

 2,337  

 448 

 2,785   

 2,929 

 488  

 3,417 

Total securities available for sale 

$ 

 223,283  

 11,916 

 235,199   

 215,571 

 7,042    222,613 

Table 10 presents a summary of our securities available-for-
sale portfolio, which consists of both debt and marketable equity 
securities. The total net unrealized gains on securities available 
for sale were $11.9 billion at December 31, 2012, up from net 
unrealized gains of $7.0 billion at December 31, 2011, due mostly 
to a decline in long-term yields and tightening of credit spreads. 
The size and composition of the available-for-sale portfolio is 
largely dependent upon the Company’s liquidity and interest rate 
risk management objectives. Our business generates assets and 
liabilities, such as loans, deposits and long-term debt, which 
have different maturities, yields, re-pricing, prepayment 
characteristics and other provisions that expose us to interest 
rate and liquidity risk. The available-for-sale securities portfolio 
consists primarily of liquid, high quality federal agency debt, 

privately issued mortgage-backed securities (MBS), securities 
issued by U.S. states and political subdivisions and corporate 
debt securities. Due to its highly liquid nature, the available-for-
sale portfolio can be used to meet funding needs that arise in the 
normal course of business or due to market stress. Changes in 
our interest rate risk profile may occur due to changes in overall 
economic or market conditions that could influence drivers such 
as loan origination demand, prepayment speeds, or deposit 
balances and mix. In response, the available-for-sale securities 
portfolio can be rebalanced to meet the Company’s interest rate 
risk management objectives. In addition to meeting liquidity and 
interest rate risk management objectives, the available-for-sale 
securities portfolio may provide yield enhancement over other 
short-term assets. See the “Risk Management - Asset/Liability 

45

 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Balance Sheet Analysis (continued) 

Management” section of this Report for more information on 
liquidity and interest rate risk. 
  We analyze securities for OTTI quarterly or more often if a 
potential loss-triggering event occurs. Of the $416 million in 
OTTI write-downs recognized in 2012, $240 million related to 
debt securities. There was $16 million in OTTI write-downs for 
marketable equity securities and $160 million in OTTI write-
downs related to nonmarketable equity investments. For a 
discussion of our OTTI accounting policies and underlying 
considerations and analysis see Note 1 (Summary of Significant 
Accounting Policies – Investments) and Note 5 (Securities 
Available for Sale) to Financial Statements in this Report. 
  At December 31, 2012, debt securities available for sale 
included $38.7 billion of municipal bonds, of which 82% were 
rated “A-” or better based predominantly on external and, in 
some cases, internal ratings. Additionally, some of the securities 
in our total municipal bond portfolio are guaranteed against loss 
by bond insurers. These guaranteed bonds are predominantly 
investment grade and were generally underwritten in accordance 
with our own investment standards prior to the determination to 
purchase, without relying on the bond insurer’s guarantee in 
making the investment decision. Our municipal bond holdings 
are monitored as part of our ongoing impairment analysis of our 
securities available for sale. 

The weighted-average expected maturity of debt securities 
available for sale was 5.5 years at December 31, 2012. Because 
57% of this portfolio is MBS, the expected remaining maturity is 
shorter than the remaining contractual maturity because 
borrowers generally have the right to prepay obligations before 
the underlying mortgages mature. The estimated effect of a 
200 basis point increase or decrease in interest rates on the fair 
value and the expected remaining maturity of the MBS available 
for sale are shown in Table 11. 

Table 11:  Mortgage-Backed Securities 

(in billions) 

At December 31, 2012 

Expected 

Net 

remaining 

Fair 

unrealized  maturity 

value 

gain (loss) 

(in years) 

Actual 

$ 

 133.2  

 7.7  

 3.7  

Assuming a 200 basis point:  
Increase in interest rates 

  Decrease in interest rates 

 123.6  

 135.8  

 (1.9) 

 10.3  

 5.3  

 2.8  

See Note 5 (Securities Available for Sale) to Financial 
Statements in this Report for securities available for sale by 
security type. 

46

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loan Portfolio 
Total loans were $799.6 billion at December 31, 2012, up 
$29.9 billion from December 31, 2011. Table 12 provides a 
summary of total outstanding loans for our commercial and 
consumer loan portfolios. Excluding the runoff in the non-
strategic/liquidating portfolios of $17.8 billion, loans in the core 
portfolio grew $47.7 billion during 2012. Our core loan growth in 
2012 included: 
(cid:120) 

an $18.3 billion increase in the commercial segment, mostly 
due to growth in commercial and industrial loans, which 
included: 
o  $6.9 billion from our second quarter 2012 acquisitions 
of BNP Paribas’ North American energy lending 
business and WestLB’s subscription finance loan 
portfolio; and 

Table 12:  Loan Portfolios 

o  $858 million of commercial asset-based loans acquired 
with the acquisition of Burdale Financial Holdings 
Limited (Burdale) and the portfolio of Burdale Capital 
Finance Inc. in first quarter 2012; and 

a $29.4 billion increase in consumer loans with growth in 
first mortgage (including the retention of $19.4 billion of 1-4 
family conforming first mortgages), auto, credit card and 
private student lending. 

(cid:120) 

  Additional information on the non-strategic and liquidating 
loan portfolios is included in Table 17 in the “Credit Risk 
Management” section of this Report. 

(in millions) 

Commercial  

Consumer 

Total loans 

December 31, 2012  

December 31, 2011 

Core 

Liquidating

Total 

Core 

Liquidating 

Total

$ 

 358,028  

 3,170  

 361,198  

 346,984  

 91,392  

 438,376  

 339,755  

 317,550  

 5,695  

 345,450 

 106,631  

 424,181 

$ 

 705,012  

 94,562  

 799,574  

 657,305  

 112,326  

 769,631 

  A discussion of average loan balances and a comparative 
detail of average loan balances is included in Table 5 under 
“Earnings Performance – Net Interest Income” earlier in this 
Report. Year-end balances and other loan related information 

are in Note 6 (Loans and Allowance for Credit Losses) to 
Financial Statements in this Report. 

Table 13 shows contractual loan maturities for selected loan 
categories and sensitivities of those loans to changes in interest 
rates. 

Table 13:  Maturities for Selected Loan Categories 

(in millions) 

Selected loan maturities: 

Commercial and industrial 

$ 

Real estate mortgage 
Real estate construction 

Foreign 

Within

one

year

 45,212  

 22,328  
 7,685  

 27,219  

After  

one year 

through 

five years 

After 

five 

years 

 2012   

Total  

December 31, 

 2011  

After  

Within 

one year 

one 

through 

year 

five years 

After 

five 

years 

Total 

 123,578  

 18,969  

 187,759   

 44,258  

 101,273  

 21,685  

 167,216  

 56,085  
 7,961  

 27,927  
 1,258  

 106,340   
 16,904   

 7,460  

 3,092  

 37,771   

 22,537  
 10,059  

 35,258  

 54,201  
 8,178  

 29,237  
 1,145  

 105,975  
 19,382  

 3,142  

 1,360  

 39,760  

Total selected loans 

$ 

 102,444  

 195,084  

 51,246  

 348,774   

 112,112  

 166,794  

 53,427  

 332,333  

Distribution of loans due 

after one year to 

changes in interest rates: 

Loans at fixed 

interest rates 

Loans at floating/variable 

interest rates 

Total selected loans 

$ 

 195,084  

 51,246  

 174,190  

 39,859  

$ 

 20,894  

 11,387  

 19,319  

 13,712  

 147,475  

 39,715  

 166,794  

 53,427  

47

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
   
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
   
 
  
 
 
 
 
Balance Sheet Analysis (continued) 

Deposits 
Deposits totaled $1.0 trillion at December 31, 2012, compared 
with $920.1 billion at December 31, 2011. Table 14 provides 
additional information regarding deposits. Information 
regarding the impact of deposits on net interest income and a 
comparison of average deposit balances is provided in 

Table 14:  Deposits 

($ in millions) 

Noninterest-bearing 

Interest-bearing checking 

Market rate and other savings 

Savings certificates 

Foreign deposits (1) 

Core deposits 

Other time and savings deposits 

Other foreign deposits 

“Earnings Performance – Net Interest Income” and Table 5 
earlier in this Report. Total core deposits were $945.7 billion at 
December 31, 2012, up $73.1 billion from $872.6 billion at 
December 31, 2011.  

Dec. 31,
 2012 

% of  

total     

deposits   

% of     

Dec. 31, 
 2011  

total
deposits  

% 
Change 

$ 

 288,207 

 29  % 

  $ 

 243,961  

 26  % 

 35,275 

 517,464 

 55,966 

 48,837 

 945,749 
 33,755 

 23,331 

 4    

 52    

 6    

 4    

 95    
 3    

 2    

 37,027  

 485,534  

 63,617  

 42,490  

 872,629  
 20,745  

 26,696  

 4 

 53 

 7 

 5 

 95 
 2 

 3 

 18  

 (5) 

 7  

 (12) 

 15  

 8  
 63  

 (13) 

 9  

Total deposits 

$ 

 1,002,835 

 100  % 

  $ 

 920,070  

 100  % 

(1)  Reflects Eurodollar sweep balances included in core deposits. 

Off-Balance Sheet Arrangements 

In the ordinary course of business, we engage in financial 
transactions that are not recorded in the balance sheet, or may 
be recorded in the balance sheet in amounts that are different 
from the full contract or notional amount of the transaction. 
These transactions are designed to (1) meet the financial needs 
of customers, (2) manage our credit, market or liquidity risks, 
(3) diversify our funding sources, and/or (4) optimize capital.  

Off-Balance Sheet Transactions with Unconsolidated 
Entities 
We routinely enter into various types of on- and off-balance 
sheet transactions with special purpose entities (SPEs), which 
are corporations, trusts or partnerships that are established for 
a limited purpose. Generally, SPEs are formed in connection 
with securitization transactions. For more information on 
securitizations, including sales proceeds and cash flows from 
securitizations, see Note 8 (Securitizations and Variable 
Interest Entities) to Financial Statements in this Report. 

Guarantees and Certain Contingent Arrangements 
Guarantees are contracts that contingently require us to make 
payments to a guaranteed party based on an event or a change 
in an underlying asset, liability, rate or index. Guarantees are 
generally in the form of standby letters of credit, securities 
lending and other indemnifications, liquidity agreements, 
written put options, recourse obligations, residual value 
guarantees and contingent consideration. 

For more information on guarantees and certain contingent 

arrangements, see Note 14 (Guarantees, Pledged Assets and 
Collateral) to Financial Statements in this Report. 

48

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Contractual Cash Obligations 
In addition to the contractual commitments and arrangements 
previously described, which, depending on the nature of the 
obligation, may or may not require use of our resources, we 
enter into other contractual obligations that may require future 
cash payments in the ordinary course of business, including 
debt issuances for the funding of operations and leases for 
premises and equipment.  

Table 15:  Contractual Cash Obligations 

Table 15 summarizes these contractual obligations as of 
December 31, 2012, excluding the projected cash payments for 
obligations for short-term borrowing arrangements and 
pension and postretirement benefit plans. More information 
on those obligations is in Note 12 (Short-Term Borrowings) 
and Note 20 (Employee Benefits and Other Expenses) to 
Financial Statements in this Report.  

(in millions) 

Contractual payments by period:  

  Deposits (1) 

Long-term debt (2) 

Interest (3) 

  Operating leases 

Unrecognized tax obligations 

Commitments to purchase debt securities   

Purchase and other obligations (4) 

Note(s) to

Financial
Statements

Less than 
1 year 

1-3 
years 

3-5 
years 

than  Indeterminate 
maturity 

5 years 

Total 

More 

11  

$ 

 56,921  

 20,197  

 9,030  

 3,959  

 912,728    

 1,002,835  

7, 13

 15,961  

 28,342  

 31,318  

 51,758  

7  

21  

 3,056  

 1,311  

 19  

 1,523  

 518  

 4,415  

 2,154  

 -  

 -  

 727  

 3,206  

 17,498  

 1,465  

 2,594  

 -  

 -  

 57  

 -  

 -  

 10  

 -   

 -   

 -   

 2,725   

 -   

 -   

 127,379  

 28,175  

 7,524  

 2,744  

 1,523  

 1,312  

Total contractual obligations 

$ 

 79,309  

 55,835  

 45,076  

 75,819  

 915,453   

 1,171,492  

(1)  Includes interest-bearing and noninterest-bearing checking, and market rate and other savings accounts. 
(2)  Balances are presented net of unamortized debt discounts and premiums and purchase accounting adjustments.  
(3)  Represents the future interest obligations related to interest-bearing time deposits and long-term debt in the normal course of business including a net reduction of 

$17 billion related to hedges used to manage interest rate risk. These interest obligations assume no early debt redemption. We estimated variable interest rate payments 
using December, 31 2012 rates, which we held constant until maturity. We have excluded interest related to structured notes where our payment obligation is contingent on 
the performance of certain benchmarks. 

(4)  Represents agreements to purchase goods or services. 

Transactions with Related Parties 
The Related Party Disclosures topic of the Codification requires 
disclosure of material related party transactions, other than 
compensation arrangements, expense allowances and other 
similar items in the ordinary course of business. We had no 
related party transactions required to be reported for the years 
ended December 31, 2012, 2011 and 2010. 

  We are subject to the income tax laws of the U.S., its states 
and municipalities, and those of the foreign jurisdictions in 
which we operate. We have various unrecognized tax 
obligations related to these operations that may require future 
cash tax payments to various taxing authorities. Because of 
their uncertain nature, the expected timing and amounts of 
these payments generally are not reasonably estimable or 
determinable. We attempt to estimate the amount payable in 
the next 12 months based on the status of our tax examinations 
and settlement discussions. See Note 21 (Income Taxes) to 
Financial Statements in this Report for more information. 
  We enter into derivatives, which create contractual 
obligations, as part of our interest rate risk management 
process for our customers or for other trading activities. See 
the “Risk Management – Asset/Liability” section and Note 16 
(Derivatives) to Financial Statements in this Report for more 
information.  

49

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Risk Management 

All financial institutions must manage and control a variety of 
business risks that can significantly affect their financial 
performance. Among the key risks that we must manage are 
credit risks, asset/liability interest rate and market risks, and 
operational risks. Our Board of Directors (Board) and executive 
management have overall and ultimate responsibility for 
management of these risks, which they carry out through 
committees with specific and well-defined risk management 
functions. For example, the Board’s Credit Committee oversees 
the annual credit quality plan and lending policies, credit 
trends, the allowance for credit loss policy, and high risk 
portfolios and concentrations. The Finance Committee 
oversees the Company’s major financial risks, including 
market, interest rate, and liquidity and funding risks, as well as 
equity exposure and fixed income investments, and also 
oversees the Company’s capital management and planning 
processes. The Audit and Examination Committee oversees 
operational, legal and compliance risk, in addition to the 
policies and management activities relating to the Company’s 
financial reporting. The Risk Committee oversees the 
Company’s enterprise-wide risk management framework, 
including the strategies, policies, processes and systems used to 
identify, assess, measure and manage the major risks facing the 
Company. The Risk Committee does not duplicate the risk 
oversight of the Board’s other committees, but rather helps 
ensure end-to-end ownership of oversight of all risk issues in 
one Board committee and enhances the Board’s and 
management’s understanding of the Company’s aggregate 
enterprise-wide risk appetite. 

The Board and its committees work closely with 
management in overseeing risk. Each Board committee 
receives reports and information regarding risk issues directly 
from management and, in some cases, management 
committees have been established to inform the risk 
management framework and provide governance and advice 
regarding risk management functions. These management 
committees include the Company’s Operating Committee, 
which consists of the Company’s senior executives who report 
to the CEO and who meet weekly to, among other things, 
discuss strategic, operational and risk issues at the enterprise 
level, and the Enterprise Risk Management Committee, which 
is chaired by the Company’s Chief Risk Officer and includes 
other senior executives responsible for managing risk across 
the Company. Management’s corporate risk organization is 
headed by the Chief Risk Officer who, among other things, 
oversees the Company’s credit, market and operational risks. 
The Chief Risk Officer and the Chief Credit, Market and 
Operational Risk Officers, who report to the Chief Risk Officer, 
work closely with the Board’s Risk, Credit and Audit and 
Examination Committees and frequently provide reports to 
these and other Board committees and update the committee 
chairs and other Board members on risk issues outside of 
regular committee meetings, as appropriate. The full Board 
receives reports at each of its meetings from the committee 
chairs about committee activities, including risk oversight 
matters, and receives a quarterly report from the Enterprise 

50

Risk Management Committee regarding current or emerging 
risk issues. 

Operating Risk Management 
Effective management of operational risks, which include risks 
relating to management information systems, security systems, 
and information security, is also an important focus for 
financial institutions such as Wells Fargo. Wells Fargo and 
reportedly other financial institutions have been the target of 
various denial-of-service or other cyber attacks as part of what 
appears to be a coordinated effort to disrupt the operations of 
financial institutions and potentially test their cybersecurity in 
advance of future and more advanced cyber attacks. To date 
Wells Fargo has not experienced any material losses relating to 
these or other cyber attacks. Cybersecurity and the continued 
development and enhancement of our controls, processes and 
systems to protect our networks, computers, software, and data 
from attack, damage or unauthorized access remain a priority 
for Wells Fargo. See the “Risk Factors” section of this Report 
for additional information regarding the risks associated with a 
failure or breach of our operational or security systems or 
infrastructure, including as a result of cyber attacks. 

Credit Risk Management  
Loans represent the largest component of assets on our balance 
sheet and their related credit risk is among the most significant 
risks we manage. We define credit risk as the risk of loss 
associated with a borrower or counterparty default (failure to 
meet obligations in accordance with agreed upon terms). Table 
16 presents our total loans outstanding by portfolio segment 
and class of financing receivable. 

Table 16:  Total Loans Outstanding by Portfolio Segment and 
Class of Financing Receivable  

(in millions) 

Commercial: 

December 31, 

 2012 

 2011 

Commercial and industrial 

$ 

 187,759  

 167,216 

Real estate mortgage 

Real estate construction 

Lease financing 

Foreign (1) 

 106,340  

 105,975 

 16,904  

 12,424  

 37,771  

 19,382 

 13,117 

 39,760 

Total commercial 

 361,198  

 345,450 

Consumer: 

Real estate 1-4 family first mortgage 

 249,900  

 228,894 

Real estate 1-4 family 

junior lien mortgage 

Credit card 

  Other revolving credit and installment 

 75,465  

 24,640  

 88,371  

 85,991 

 22,836 

 86,460 

Total consumer 

 438,376  

 424,181 

Total loans 

$ 

 799,574  

 769,631 

(1)   Substantially all of our foreign loan portfolio is commercial loans. Loans are 

classified as foreign if the borrower’s primary address is outside of the United 
States. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
We manage our credit risk by establishing what we believe 
are sound credit policies for underwriting new business, while 
monitoring and reviewing the performance of our existing loan 
portfolios. We employ various credit risk management and 
monitoring activities to mitigate risks associated with multiple 
risk factors affecting loans we hold, could acquire or originate 
including: 
(cid:120) 
(cid:120)  Counterparty credit risk 
(cid:120)  Economic and market conditions 
(cid:120) 
Legislative or regulatory mandates 
(cid:120)  Changes in interest rates 
(cid:120)  Merger and acquisition activities 
(cid:120)  Reputation risk 

Loan concentrations and related credit quality 

Our credit risk management oversight process is governed 

centrally, but provides for decentralized management and 
accountability by our lines of business. Our overall credit 
process includes comprehensive credit policies, disciplined 
credit underwriting, frequent and detailed risk measurement 
and modeling, extensive credit training programs, and a 
continual loan review and audit process. 

A key to our credit risk management is adherence to a well 

controlled underwriting process, which we believe is 

Table 17:  Non-Strategic and Liquidating Loan Portfolios 

(in millions) 

Commercial: 

appropriate for the needs of our customers as well as investors 
who purchase the loans or securities collateralized by the loans. 

Non-Strategic and Liquidating Loan Portfolios  We 
continually evaluate and modify our credit policies to address 
appropriate levels of risk. We may designate certain portfolios 
and loan products as non-strategic or liquidating to cease their 
continued origination as we actively work to limit losses and 
reduce our exposures. 

Table 17 identifies our non-strategic and liquidating loan 
portfolios. They consist primarily of the Pick-a-Pay mortgage 
portfolio and PCI loans acquired from Wachovia, certain 
portfolios from legacy Wells Fargo Home Equity and Wells 
Fargo Financial, and our education finance government 
guaranteed loan portfolio. The total balance of our non-
strategic and liquidating loan portfolios has decreased 50% 
since the merger with Wachovia at December 31, 2008, and 
decreased 16% from the end of 2011. 

The home equity portfolio of loans generated through third 

party channels is designated as liquidating. Additional 
information regarding this portfolio, as well as the liquidating 
PCI and Pick-a-Pay loan portfolios, is provided in the 
discussion of loan portfolios that follows. 

 2012 

 2011  

 2010  

 2009 

 2008  

Outstanding balance

December 31, 

Legacy Wachovia commercial and industrial, CRE and foreign PCI loans (1) 

$ 

 3,170 

 5,695  

 7,935  

 12,988 

 18,704  

Total commercial 

Consumer:   

Pick-a-Pay mortgage (1) 

Liquidating home equity 

Legacy Wells Fargo Financial indirect auto 

Legacy Wells Fargo Financial debt consolidation 

Education Finance - government guaranteed  

Legacy Wachovia other PCI loans (1) 

Total consumer 

 3,170 

 5,695  

 7,935  

 12,988 

 18,704  

 58,274 

 65,652  

 74,815  

 85,238 

 4,647 

 830 

 5,710  

 2,455  

 6,904  

 6,002  

 8,429 

 11,253 

 14,519 

 16,542  

 19,020  

 22,364 

 12,465 

 15,376  

 17,510  

 21,150 

 657 

 896  

 1,118  

 1,688 

 95,315  

 10,309  

 18,221  

 25,299  

 20,465  

 2,478  

 91,392 

 106,631  

 125,369  

 150,122 

 172,087  

Total non-strategic and liquidating loan portfolios 

$ 

 94,562 

 112,326  

 133,304  

 163,110 

 190,791  

(1)  Net of purchase accounting adjustments related to PCI loans. 

PURCHASED CREDIT-IMPAIRED (PCI) LOANS  Loans acquired 
with evidence of credit deterioration since their origination and 
where it is probable that we will not collect all contractually 
required principal and interest payments are PCI loans. PCI 
loans are recorded at fair value at the date of acquisition, and the 
historical allowance for credit losses related to these loans is not 
carried over. Such loans are considered to be accruing due to the 
existence of the accretable yield and not based on consideration 
given to contractual interest payments. Substantially all of our 
PCI loans were acquired in the Wachovia acquisition on 
December 31, 2008.  
  A nonaccretable difference is established for PCI loans to 
absorb losses expected on those loans at the date of acquisition. 

Amounts absorbed by the nonaccretable difference do not affect 
the income statement or the allowance for credit losses. 

Substantially all commercial and industrial, CRE and foreign 

PCI loans are accounted for as individual loans. Conversely, 
Pick-a-Pay and other consumer PCI loans have been aggregated 
into pools based on common risk characteristics. Each pool is 
accounted for as a single asset with a single composite interest 
rate and an aggregate expectation of cash flows. 
  Resolutions of loans may include sales to third parties, 
receipt of payments in settlement with the borrower, or 
foreclosure of the collateral. Our policy is to remove an 
individual PCI loan from a pool based on comparing the amount 
received from its resolution with its contractual amount. Any 

51

 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Risk Management – Credit Risk Management (continued) 

difference between these amounts is absorbed by the 
nonaccretable difference. This removal method assumes  
that the amount received from resolution approximates pool 
performance expectations. The accretable yield percentage is  
unaffected by the resolution and any changes in the effective 
yield for the remaining loans in the pool are addressed by our 
quarterly cash flow evaluation process for each pool. For loans 
that are resolved by payment in full, there is no release of the 
nonaccretable difference for the pool because there is no 
difference between the amount received at resolution and the 
contractual amount of the loan. Modified PCI loans are not 
removed from a pool even if those loans would otherwise be 
deemed TDRs. Modified PCI loans that are accounted for 
individually are TDRs, and removed from PCI accounting, if 
there has been a concession granted in excess of the original 
nonaccretable difference. We include these TDRs in our 
impaired loans. 

During 2012, we recognized as income $85 million released 

from the nonaccretable difference related to commercial PCI 
loans due to payoffs and other resolutions. We also transferred 
$1.1 billion from the nonaccretable difference to the accretable 
yield for PCI loans with improving credit-related cash flows and 
absorbed $2.5 billion of losses in the nonaccretable difference 
from loan resolutions and write-downs. Our cash flows expected 
to be collected have been favorably affected by lower expected 
defaults and losses as a result of observed economic 
strengthening, particularly in housing prices, and our loan 
modification efforts. See the “Real Estate 1-4 Family First and 
Junior Lien Mortgage Loans” section in this Report for 
additional information. These factors led to the reduction in 
expected losses on PCI loans, primarily Pick-a-Pay, which 
resulted in a reclassification from nonaccretable difference to 
accretable yield in 2012, which has also occurred in prior years. 
Table 18 provides an analysis of changes in the nonaccretable 
difference. 

52

 
 
 
 
Table 18:  Changes in Nonaccretable Difference for PCI Loans 

(in millions) 

Balance, December 31, 2008 

Release of nonaccretable difference due to: 

Loans resolved by settlement with borrower (1) 

Loans resolved by sales to third parties (2) 

Reclassification to accretable yield for loans with improving credit-related cash flows (3) 

Use of nonaccretable difference due to: 

Losses from loan resolutions and write-downs (4) 

Balance, December 31, 2009 

Release of nonaccretable difference due to: 

Loans resolved by settlement with borrower (1) 

Loans resolved by sales to third parties (2) 

Reclassification to accretable yield for loans with improving credit-related cash flows (3) 

Use of nonaccretable difference due to: 

Losses from loan resolutions and write-downs (4) 

Balance, December 31, 2010 

Addition of nonaccretable difference due to acquisitions 

Release of nonaccretable difference due to: 

Loans resolved by settlement with borrower (1) 

Loans resolved by sales to third parties (2) 

Reclassification to accretable yield for loans with improving credit-related cash flows (3) 

Use of nonaccretable difference due to: 

Losses from loan resolutions and write-downs (4) 

Balance, December 31, 2011 

Addition of nonaccretable difference due to acquisitions 

Release of nonaccretable difference due to: 

Loans resolved by settlement with borrower (1) 

Loans resolved by sales to third parties (2) 

Other
Commercial Pick-a-Pay  consumer

Total 

$ 

 10,410 

 26,485  

 4,069 

 40,964  

 (330)

 (86)

 (138)

 -  

 -  

 (27) 

 - 

 (85)

 (276)

 (330) 

 (171) 

 (441) 

 (4,853)

 (10,218) 

 (2,086)

 (17,157) 

 5,003 

 16,240  

 1,622 

 22,865  

 (817)

 (172)

 (726)

 -  

 -  

 - 

 - 

 (817) 

 (172) 

 (2,356) 

 (317)

 (3,399) 

 (1,698)

 (2,959) 

 (391)

 (5,048) 

 1,590 

 10,925  

 914 

 13,429  

 188 

 (198)

 (41)

 (352)

 -  

 -  

 -  

 -  

 - 

 - 

 - 

 (21)

 188  

 (198) 

 (41) 

 (373) 

 (258)

 (1,799) 

 (241)

 (2,298) 

 929 

 9,126  

 652 

 10,707  

 7 

 (81)

 (4)

 -  

 -  

 -  

 - 

 - 

 - 

 7  

 (81) 

 (4) 

  Reclassification to accretable yield for loans with improving credit-related cash flows (3)   

 (315)

 (648) 

 (178)

 (1,141) 

Use of nonaccretable difference due to: 

Losses from loan resolutions and write-downs (4)(5) 

 (114)

 (2,246) 

 (164)

 (2,524) 

Balance, December 31, 2012 

$ 

 422 

 6,232  

 310 

 6,964  

(1)  Release of the nonaccretable difference for settlement with borrower, on individually accounted PCI loans, increases interest income in the period of settlement. Pick-a-Pay 

and Other consumer PCI loans do not reflect nonaccretable difference releases for settlements with borrowers due to pool accounting for those loans, which assumes that the 
amount received approximates the pool performance expectations. 

(2)  Release of the nonaccretable difference as a result of sales to third parties increases noninterest income in the period of the sale. 
(3)  Reclassification of nonaccretable difference to accretable yield for loans with increased cash flow estimates will result in increased interest income as a prospective yield 

adjustment over the remaining life of the loan or pool of loans.  

(4)  Write-downs to net realizable value of PCI loans are absorbed by the nonaccretable difference when severe delinquency (normally 180 days) or other indications of severe 

borrower financial stress exist that indicate there will be a loss of contractually due amounts upon final resolution of the loan. 

(5)  The year ended December 31, 2012, includes $462 million resulting from the OCC guidance issued in third quarter 2012, which requires consumer loans discharged in 

bankruptcy to be written down to net realizable collateral value, regardless of their delinquency status. 

53

 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
Risk Management – Credit Risk Management (continued) 

Since December 31, 2008, we have released $7.2 billion in 
nonaccretable difference, including $5.4 billion transferred from 
the nonaccretable difference to the accretable yield and 
$1.8 billion released to income through loan resolutions. Also, 
we have provided $1.8 billion for losses on certain PCI loans or 
pools of PCI loans that have had credit-related decreases to cash 
flows expected to be collected. The net result is a $5.4 billion 
reduction from December 31, 2008, through December 31, 2012, 
in our initial projected losses of $41.0 billion on all PCI loans. 

   At December 31, 2012, the allowance for credit losses on 
certain PCI loans was $117 million. The allowance is necessary to 
absorb credit-related decreases in cash flows expected to be 
collected and primarily relates to individual PCI commercial 
loans. Table 19 analyzes the actual and projected loss results on 
PCI loans since acquisition through December 31, 2012. 
For additional information on PCI loans, see Note 1 
(Summary of Significant Accounting Policies – Loans) and 
Note 6 (Loans and Allowance for Credit Losses) to Financial 
Statements in this Report. 

Table 19:  Actual and Projected Loss Results on PCI Loans Since Acquisition of Wachovia 

(in millions) 

Release of nonaccretable difference due to: 

Loans resolved by settlement with borrower (1) 
Loans resolved by sales to third parties (2) 

Reclassification to accretable yield for loans with improving credit-related cash flows (3) 

  Commercial  Pick-a-Pay 

consumer 

Total 

Other 

$ 

 1,426  
 303  

 1,531  

 -  
 -  

 3,031  

 -  
 85  

 792  

 1,426  
 388  

 5,354  

Total releases of nonaccretable difference due to better than expected losses 

 3,260  

 3,031  

 877  

 7,168  

Provision for losses due to credit deterioration (4) 

 (1,693) 

 -  

 (123) 

 (1,816) 

Actual and projected losses on PCI loans less than originally expected 

$ 

 1,567  

 3,031  

 754  

 5,352  

(1)  Release of the nonaccretable difference for settlement with borrower, on individually accounted PCI loans, increases interest income in the period of settlement. Pick-a-Pay 

and Other consumer PCI loans do not reflect nonaccretable difference releases for settlements with borrowers due to pool accounting for those loans, which assumes that the 
amount received approximates the pool performance expectations. 

(2)  Release of the nonaccretable difference as a result of sales to third parties increases noninterest income in the period of the sale. 
(3)  Reclassification of nonaccretable difference to accretable yield for loans with increased cash flow estimates will result in increased interest income as a prospective yield 

adjustment over the remaining life of the loan or pool of loans.  

(4)  Provision for additional losses is recorded as a charge to income when it is estimated that the cash flows expected to be collected for a PCI loan or pool of loans may not 

support full realization of the carrying value. 

Across our non-PCI commercial loans and leases, the 
commercial and industrial loans and lease financing portfolio 
generally experienced credit improvement in 2012. Of the total 
commercial and industrial loans and lease financing non-PCI 
portfolio, 0.02% was 90 days or more past due and still accruing 
at December 31, 2012, compared with 0.09% at 
December 31, 2011, 0.72% (1.22% at December 31, 2011) was 
nonaccruing and 9.43% (12.5% at December 31, 2011) was 
criticized. The net charge-off rate for this portfolio declined to 
0.46% in 2012 from 0.70% for 2011.  

A majority of our commercial and industrial loans and lease 

financing portfolio is secured by short-term assets, such as 
accounts receivable, inventory and securities, as well as long-
lived assets, such as equipment and other business assets. 
Generally, the collateral securing this portfolio represents a 
secondary source of repayment. See Note 6 (Loans and 
Allowance for Credit Losses) to Financial Statements in this 
Report for additional credit metric information.  

Significant Portfolio Reviews  Measuring and monitoring our 
credit risk is an ongoing process that tracks delinquencies, 
collateral values, FICO scores, economic trends by geographic 
areas, loan-level risk grading for certain portfolios (typically 
commercial) and other indications of credit risk. Our credit risk 
monitoring process is designed to enable early identification of 
developing risk and to support our determination of an 
appropriate allowance for credit losses. The following discussion 
provides additional characteristics and analysis of our significant 
portfolios. See Note 6 (Loans and Allowance for Credit Losses) to 
Financial Statements in this Report for more analysis and credit 
metric information. 

COMMERCIAL AND INDUSTRIAL LOANS AND LEASE 
FINANCING  For purposes of portfolio risk management, we 
aggregate commercial and industrial loans and lease financing 
according to market segmentation and standard industry 
codes. Table 20 summarizes commercial and industrial loans 
and lease financing by industry with the related nonaccrual 
totals. We generally subject commercial and industrial loans and 
lease financing to individual risk assessment using our internal 
borrower and collateral quality ratings. Our ratings are aligned 
to pass and criticized categories with our criticized categories 
aligned to special mention, substandard and doubtful categories 
as defined by bank regulatory agencies. 

54

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table 20:  Commercial and Industrial Loans and Lease 
Financing by Industry 

December 31, 2012   

Nonaccrual

Total 
loans portfolio (1) 

% of   

total   
loans   

$ 

$ 

$ 

(in millions) 

PCI loans (1): 

Healthcare 

Technology 

Aerospace and defense 

Home furnishings 

Steel and metal products 

Leisure 

Other 

Total PCI loans 

All other loans: 

Oil and gas 
Investors 

Cyclical retailers 
Financial institutions 

Food and beverage 
Healthcare 

Industrial equipment 
Real estate lessor 

Technology 
Transportation 

Business services 
Securities firms 

Other 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 36 
 2 

 30 
 76 

 42 
 39 

 50 
 32 

 20 
 12 

 30 
 65 

 1,015 

 48   

 39   

 37   

 23   

 22   

 17   

 73  (2) 

 259   

 13,634   
 13,570   

 12,459   
 12,228   

 11,804   
 10,044   

 9,941   
 9,370   
 6,767   
 6,597   
 5,754   
 5,534   
 82,222  (3) 

* % 

*  

*   

*   

*   

*   

*   

* % 

 2  % 
 2    

 2    
 2    

 1    
 1    

 1    
 1    

*   
*   

*   
*   

 10    

 25  % 

 25  % 

Total all other loans 

Total 

$ 

$ 

 1,449 

 199,924   

 1,449 

 200,183   

Less than 1%. 

* 
(1)  For PCI loans, amounts represent carrying value. PCI loans are considered to be 

accruing due to the existence of the accretable yield and not based on 
consideration given to contractual interest payments. 
(2)  No other single category had loans in excess of $11.4 million. 
(3)  No other single category had loans in excess of $4.7 billion.  

  During the current credit cycle, we have experienced an 
increase in loans requiring risk mitigation activities including 
the restructuring of loan terms and requests for extensions of 
commercial and industrial and CRE loans. All actions are based 
on a re-underwriting of the loan and our assessment of the 
borrower’s ability to perform under the agreed-upon terms. 
Extension terms generally range from six to thirty-six months 
and may require that the borrower provide additional economic 
support in the form of partial repayment, or additional collateral 
or guarantees. In cases where the value of collateral or financial 
condition of the borrower is insufficient to repay our loan, we 
may rely upon the support of an outside repayment guarantee in 
providing the extension. 
  Our ability to seek performance under a guarantee is directly 
related to the guarantor’s creditworthiness, capacity and 
willingness to perform, which is evaluated on an annual basis, or 
more frequently as warranted. Our evaluation is based on the 
most current financial information available and is focused on 
various key financial metrics, including net worth, leverage, and 
current and future liquidity. We consider the guarantor’s 
reputation, creditworthiness, and willingness to work with us 
based on our analysis as well as other lenders’ experience with 
the guarantor. Our assessment of the guarantor’s credit strength 

is reflected in our loan risk ratings for such loans. The loan risk 
rating and accruing status are important factors in our allowance 
methodology for commercial and industrial and CRE loans. 

In considering the accrual status of the loan, we evaluate the 
collateral and future cash flows as well as the anticipated support 
of any repayment guarantor. In many cases the strength of the 
guarantor provides sufficient assurance that full repayment of 
the loan is expected. When full and timely collection of the loan 
becomes uncertain, including the performance of the guarantor, 
we place the loan on nonaccrual status. As appropriate, we also 
charge the loan down in accordance with our charge-off policies, 
generally to the net realizable value of the collateral securing the 
loan, if any. 
  At the time of restructuring, we evaluate whether the loan 
should be classified as a TDR, and account for it accordingly. For 
more information on TDRs, see “Troubled Debt Restructurings” 
later in this section and Note 6 (Loans and Allowance for Credit 
Losses) to Financial Statements in this Report. 

COMMERCIAL REAL ESTATE (CRE)  The CRE portfolio, consisting 
of both CRE mortgage loans and CRE construction loans, totaled 
$123.2 billion, or 15%, of total loans at December 31, 2012. CRE 
construction loans totaled $16.9 billion and CRE mortgage loans 
totaled $106.3 billion at December 31, 2012. Table 21 
summarizes CRE loans by state and property type with the 
related nonaccrual totals. CRE nonaccrual loans totaled 4% of 
the non-PCI CRE outstanding balance at December 31, 2012 
compared with 5% at December 31, 2011. The portfolio is 
diversified both geographically and by property type. The largest 
geographic concentrations of combined CRE loans are in 
California and Florida, which represented 27% and 9% of the 
total CRE portfolio, respectively. By property type, the largest 
concentrations are office buildings at 26% and 
industrial/warehouse at 10% of the portfolio. At 
December 31, 2012, we had $17.2 billion of criticized non-PCI 
CRE mortgage loans, a decrease of 24% from December 31, 2011, 
and $3.8 billion of criticized non-PCI CRE construction loans, a 
decrease of 44% from December 31, 2011. See Note 6 (Loans and 
Allowance for Credit Losses) to Financial Statements in this 
Report for additional information on criticized loans.  
  At December 31, 2012, the recorded investment in PCI CRE 
loans totaled $2.8 billion, down from $12.3 billion when 
acquired at December 31, 2008, reflecting the reduction 
resulting from principal payments, loan resolutions and write-
downs. 

55

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Risk Management – Credit Risk Management (continued) 

Table 21:  CRE Loans by State and Property Type 

December 31, 2012  

Real estate mortgage  

Real estate construction 

Total   

  Nonaccrual 

Total   

Nonaccrual 

Total 

Nonaccrual 

Total   

loans  portfolio (1)   

loans  portfolio (1) 

loans  portfolio (1)   

(in millions) 

By state: 

PCI loans (1): 

New York 

Florida 

California 

Pennsylvania 

Texas 

Other 

Total PCI loans 

All other loans: 

California 

Florida 

Texas 

New York 

North Carolina 

Arizona 

Georgia 

Virginia 

Washington 

Colorado 

Other  

Total all other loans 

Total 

By property: 

PCI loans (1): 

Office buildings 

Apartments 

Retail (excluding shopping center) 

Shopping center 

1-4 family land 

Other  

Total PCI loans 

All other loans: 

Office buildings 

Industrial/warehouse 

Apartments 

Retail (excluding shopping center) 

Real estate - other 

Shopping center 

Hotel/motel 

Land (excluding 1-4 family) 

Institutional 

Agriculture 

Other  

Total all other loans 

Total 

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 794  

 374  

 283  

 35  

 228  

 129  

 222  

 84  

 32  

 146  

 995  

 438    

 290    

 302    

 112    

 120    

 708    

 1,970    

 29,291    

 8,800    

 7,708    

 6,561    

 4,003    

 4,265    

 3,276    

 2,677    

 2,869    

 2,875    

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 157  

 133  

 32  

 2  

 84  

 28  

 78  

 28  

 17  

 16  

 91   

 150   

 52   

 93   

 65   

 426   

 877   

 3,301   

 1,353   

 1,416   

 880   

 921   

 489   

 509   

 981   

 508   

 427   

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 951  

 507  

 315  

 37  

 312  

 157  

 300  

 112  

 49  

 162  

% of 

total 

loans 

*% 

* 

* 

* 

* 

* 

 529    

 440    

 354    

 205    

 185    

 1,134   (2) 

 2,847    

*% 

 32,592    

 10,153    

 9,124    

 7,441    

 4,924    

 4,754    

 3,785    

 3,658    

 3,377    

 3,302    

 4 % 

 1  

 1  

* 

* 

* 

* 

* 

* 

* 

 32,045    

 428  

 5,242   

 1,423  

 37,287   (3) 

 5  

 3,322  

 104,370    

 1,003  

 16,027   

 4,325  

 120,397    

 3,322  

 106,340    

 1,003  

 16,904   

 4,325  

 123,244    

 2,847    

*% 

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 803  

 432  

 165  

 439  

 363  

 353  

 166  

 5  

 91  

 157  

 348  

 646    

 474    

 360    

 167    

 -    

 323    

 1,970    

 30,009    

 12,130    

 9,873    

 10,590    

 10,212    

 10,008    

 8,250    

 94    

 2,764    

 2,614    

 7,826    

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 74  

 20  

 20  

 40  

 52  

 35  

 30  

 85   

 120   

 5   

 83   

 187   

 397   

 877   

 1,040   

 477   

 1,679   

 323   

 353   

 537   

 687   

 248  

 7,380   

 -  

 -  

 328   

 17   

 484  

 3,206   

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 877  

 452  

 185  

 479  

 415  

 388  

 196  

 253  

 91  

 157  

 832  

 731    

 594    

 365    

 250    

 187    

 720    

 31,049    

 12,607    

 11,552    

 10,913    

 10,565    

 10,545    

 8,937    

 7,474    

 3,092    

 2,631    

 11,032    

 3,322  

 104,370    

 1,003  

 16,027   

 4,325  

 120,397    

 3,322  

 106,340    

 1,003  

 16,904   

 4,325  

 123,244    

 15 % 

 15 % 

*% 

* 

* 

* 

* 

* 

 4 % 

 2  

 1  

 1  

 1  

 1  

 1  

* 

* 

* 

 1  

 15 % 

 15 % 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

Less than 1%. 

* 
(1)  For PCI loans, amounts represent carrying value. PCI loans are considered to be accruing due to the existence of the accretable yield and not based on consideration given 

to contractual interest payments. 

(2)  Includes 32 states; no state had loans in excess of $157 million. 
(3)  Includes 40 states; no state had loans in excess of $2.9 billion. 

56

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
     
 
 
 
   
 
 
 
     
 
 
 
 
 
 
 
   
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
     
 
 
 
   
 
 
 
     
 
 
 
 
 
 
 
   
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FOREIGN LOANS AND EUROPEAN EXPOSURE  We classify 
loans as foreign if the borrower’s primary address is outside of 
the United States. At December 31, 2012, foreign loans totaled 
$37.8 billion, representing approximately 5% of our total 
consolidated loans outstanding and approximately 3% of our 
total assets.  
  Our foreign country risk monitoring process incorporates 
frequent dialogue with our foreign financial institution 
customers, counterparties and with regulatory agencies, 
enhanced by centralized monitoring of macroeconomic and 
capital markets conditions. We establish exposure limits for 
each country through a centralized oversight process based on 
the needs of our customers, and in consideration of relevant 
economic, political, social, legal, and transfer risks. We monitor 
exposures closely and adjust our limits in response to changing 
conditions. 
  We evaluate our individual country risk exposure on an 
ultimate country of risk basis which is normally based on the 
country of residence of the guarantor or collateral location. Our 
largest foreign country exposure on an ultimate risk basis was 
the United Kingdom, which amounted to approximately 
$15.9 billion, or 1% of our total assets, and included $2.3 
billion of sovereign claims. Our United Kingdom sovereign 
claims arise primarily from deposits we have placed with the 
Bank of England pursuant to regulatory requirements in 
support of our London branch. 

Table 22:  European Exposure 

  At December 31, 2012, our Eurozone exposure, including 
cross-border claims on an ultimate risk basis, and foreign 
exchange and derivative products, aggregated approximately 
$10.5 billion, including $232 million of sovereign claims, 
compared with approximately $11.4 billion at 
December 31, 2011, which included $364 million of sovereign 
claims. Our Eurozone exposure is relatively small compared to 
our overall credit risk exposure and is diverse by country, type, 
and counterparty. 
  We conduct periodic stress tests of our significant country 
risk exposures, analyzing the direct and indirect impacts on the 
risk of loss from various macroeconomic and capital markets 
scenarios. We do not have significant exposure to foreign 
country risks because our foreign portfolio is relatively small. 
However, we have identified exposure to increased loss from 
U.S. borrowers associated with the potential impact of a 
European downturn on the U.S. economy. We mitigate these 
potential impacts on the risk of loss through our normal risk 
management processes which include active monitoring and, if 
necessary, the application of aggressive loss mitigation 
strategies. 

Table 22 provides information regarding our exposures to 

European sovereign entities and institutions located within 
such countries, including cross-border claims on an ultimate 
risk basis, and foreign exchange and derivative products.  

Lending (1)(2) 

Securities (3) 

  Derivatives and other (4)

Total exposure 

Sovereign

Non-   
sovereign   

Sovereign

Non-   
sovereign   

Sovereign

sovereign

Sovereign

Non-  

Non- 
sovereign (5) 

Total

(in millions) 

December 31, 2012 
Eurozone 

Netherlands 
Germany 
France 
Luxembourg 
Ireland 
Spain 
Austria 
Italy 
Belgium 
Other (6) 

Total Eurozone exposure 

United Kingdom 

Other European countries 

$ 

 - 
 61 
 27 
 - 
 39 
 - 
 105 
 - 
 - 
 - 

 232 

 2,274 

 - 

 2,542   
 1,934   
 920   
 891   
 721   
 735   
 250   
 238   
 156   
 104   

 8,491   

 6,541   

 3,887   

 - 
 - 
 - 
 - 
 - 
 - 
 - 
 - 
 - 
 - 

 - 

 - 

 10 

 10 

 334   
 210   
 461   
 82   
 37   
 59   
 6   
 88   
 32   
 82   

 1,391   

 6,492   

 250   

 8,133   

 - 
 - 
 - 
 - 
 - 
 - 
 - 
 - 
 - 
 - 

 - 

 - 

 12 

 12 

 18  
 159  
 147  
 5  
 41  
 3  
 -  
 1  
 9  
 2  

 385  

 574  

 564  

 -  
 61  
 27  
 -  
 39  
 -  
 105  
 -  
 -  
 -  

 232 

 2,894  
 2,303  
 1,528  
 978  
 799  
 797  
 256  
 327  
 197  
 188  

 2,894 
 2,364 
 1,555 
 978 
 838 
 797 
 361 
 327 
 197 
 188 

 10,267  

 10,499 

 2,274  

 13,607  

 15,881 

 22  

 4,701  

 4,723 

 1,523  

 2,528  

 28,575  

 31,103 

Total European exposure 

$ 

 2,506 

 18,919   

(1)  Lending exposure includes funded loans and unfunded commitments, leveraged leases, and money market placements presented on a gross basis prior to the deduction of 

impairment allowance and collateral received under the terms of the credit agreements.  

(2)  Includes $871 million in PCI loans, largely to customers in Germany and United Kingdom territories, and $2.4 billion in defeased leases secured predominantly by U.S. 

Treasury and government agency securities, or government guaranteed.  

(3)  Represents issuer exposure on cross-border debt and equity securities, held in trading or available-for-sale portfolio, at fair value. 
(4)  Represents counterparty exposure on foreign exchange and derivative contracts, and securities resale and lending agreements. This exposure is presented net of 

counterparty netting adjustments and reduced by the amount of cash collateral. It includes credit default swaps (CDS) predominantly used to manage our U.S. and London-
based cash credit trading businesses, which sometimes results in selling and purchasing protection on the identical reference entity. Generally, we do not use market 
instruments such as CDS to hedge the credit risk of our investment or loan positions, although we do use them to manage risk in our trading businesses. At 
December 31, 2012, the gross notional amount of our CDS sold that reference assets domiciled in Europe was $7.5 billion, which was offset by the notional amount of CDS 
purchased of $7.6 billion. We did not have any CDS purchased or sold where the reference asset was solely the sovereign debt of a European country. Certain CDS purchased 
or sold reference pools of assets that contain sovereign debt, however the amount of referenced sovereign European debt was insignificant at December 31, 2012. 

(5)  Total non-sovereign exposure comprises $13.1 billion exposure to financial institutions and $15.5 billion to non-financial corporations at December 31, 2012. 
(6)  Includes non-sovereign exposure to Greece and Portugal in the amount of $6 million and $30 million, respectively. We had no sovereign debt exposure to these countries at 

December 31, 2012. 

57

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Risk Management – Credit Risk Management (continued) 

REAL ESTATE 1-4 FAMILY FIRST AND JUNIOR LIEN MORTGAGE 
LOANS  Our real estate 1-4 family first and junior lien mortgage 
loans primarily include loans we have made to customers and 
retained as part of our asset liability management strategy. 
These loans also include the Pick-a-Pay portfolio acquired from 
Wachovia and the home equity portfolio, which are discussed 
later in this Report. In addition, these loans include other 
purchased loans and loans included on our balance sheet due to 
the adoption of consolidation accounting guidance related to 
variable interest entities (VIEs).  
  Our underwriting and periodic review of loans collateralized 
by residential real property includes appraisals or estimates 
from automated valuation models (AVMs) to support property 
values. AVMs are computer-based tools used to estimate the 
market value of homes. AVMs are a lower-cost alternative to 
appraisals and support valuations of large numbers of properties 
in a short period of time using market comparables and price 
trends for local market areas. The primary risk associated with 
the use of AVMs is that the value of an individual property may 
vary significantly from the average for the market area. We have 
processes to periodically validate AVMs and specific risk 
management guidelines addressing the circumstances when 
AVMs may be used. AVMs are generally used in underwriting to 
support property values on loan originations only where the loan 
amount is under $250,000. We generally require property 
visitation appraisals by a qualified independent appraiser for 
larger residential property loans. 

Some of our real estate 1-4 family first and junior lien 
mortgage loans include an interest-only feature as part of the 
loan terms. These interest-only loans were approximately 18% of 
total loans at December 31, 2012, compared with 21% at 
December 31, 2011.  
  We believe we have manageable adjustable-rate mortgage 
(ARM) reset risk across our owned mortgage loan portfolios. We 
do not offer option ARM products, nor do we offer variable-rate 
mortgage products with fixed payment amounts, commonly 
referred to within the financial services industry as negative 
amortizing mortgage loans. Our liquidating option ARM 
portfolio was acquired from Wachovia. Since our acquisition of 
the Pick-a-Pay loan portfolio at the end of 2008, we have 
reduced the option payment portion of the portfolio, from 86% 
to 49% of the portfolio at December 31, 2012. For more 
information, see the “Pick-a-Pay Portfolio” section in this 
Report. 
  We continue to modify real estate 1-4 family mortgage loans 
to assist homeowners and other borrowers in the current 
difficult economic cycle. Loans are underwritten at the time of 
the modification in accordance with underwriting guidelines 
established for governmental and proprietary loan modification 
programs. As a participant in the U.S. Treasury’s Making Home 
Affordable (MHA) programs, we are focused on helping 
customers stay in their homes. The MHA programs create a 
standardization of modification terms including incentives paid 
to borrowers, servicers, and investors. MHA includes the Home 
Affordable Modification Program (HAMP) for first lien loans and 
the Second Lien Modification Program (2MP) for junior lien 
loans. Under both our proprietary programs and the MHA 
programs, we may provide concessions such as interest rate 

58

reductions, forbearance of principal, and in some cases, 
principal forgiveness. These programs generally include trial 
payment periods of three to four months, and after successful 
completion and compliance with terms during this period, the 
loan is permanently modified. During both the trial payment 
period and/or permanent modification period, the loan is 
accounted for as a TDR loan. As announced in February 2012, 
we reached a settlement regarding our mortgage servicing and 
foreclosure practices with the DOJ and other federal and state 
government entities, which became effective on April 5, 2012, 
where we committed to provide relief to borrowers with real 
estate 1-4 family first and junior lien mortgage loans. Also, in 
January 2013, we announced the IFR settlement under which, 
we will provide foreclosure prevention actions that may include 
modifications for borrowers. See the “Risk Management – Credit 
Risk Management – Risks Relating to Servicing Activities” 
section in this Report for more details. In addition, as 
announced in October 2010, we entered into agreements with 
certain state attorneys general whereby we agreed to offer loan 
modifications to eligible Pick-a-Pay customers through 
June 2013. These Pick-a-Pay specific agreements cover the 
majority of our option payment loan portfolio and require that 
we offer modifications (both HAMP and proprietary) to eligible 
customers with the option payment loan product. See Note 1 
(Summary of Significant Accounting Policies) to Financial 
Statements in this Report for discussion on how we determine 
the allowance attributable to our modified residential real estate 
portfolios. 
  Real estate 1-4 family first and junior lien mortgage loans by 
state are presented in Table 23. Our real estate 1-4 family 
mortgage loans to borrowers in California represented 
approximately 13% of total loans (2% of this amount were PCI 
loans from Wachovia) at December 31, 2012, located mostly 
within the larger metropolitan areas, with no single California 
metropolitan area consisting of more than 3% of total loans. We 
monitor changes in real estate values and underlying economic 
or market conditions for all geographic areas of our real estate  
1-4 family mortgage portfolio as part of our credit risk 
management process. 

Part of our credit monitoring includes tracking delinquency, 
FICO scores and collateral values (LTV/CLTV) on the entire real 
estate 1-4 family mortgage loan portfolio. These credit risk 
indicators, which exclude government insured/guaranteed loans, 
continued to improve in 2012 on the non-PCI mortgage 
portfolio. Loans 30 days or more delinquent at 
December 31, 2012, totaled $15.5 billion, or 5%, of total non-PCI 
mortgages, compared with $18.4 billion, or 6%, at 
December 31, 2011. Loans with FICO scores lower than 640 
totaled $37.7 billion at December 31, 2012, or 13% of total non-
PCI mortgages, compared with $44.1 billion, or 15%, at 
December 31, 2011. Mortgages with a LTV/CLTV greater than 
100% totaled $58.7 billion at December 31, 2012, or 20% of total 
non-PCI mortgages, compared with $74.2 billion, or 26%, at 
December 31, 2011. Information regarding credit risk indicators 
can be found in Note 6 (Loans and Allowance for Credit Losses) 
to Financial Statements in this Report. 

We monitor the credit performance of our junior lien 
mortgage portfolio for trends and factors that influence the 

 
 
 
 
frequency and severity of loss. In first quarter 2012, in 
accordance with Interagency Supervisory Guidance on 
Allowance for Loan and Lease Losses Estimation Practices for 
Loans and Lines of Credit Secured by Junior Liens on 1-4 
Family Residential Properties issued by bank regulators on 
January 31, 2012 (Interagency Guidance), we aligned our 
nonaccrual reporting so that a junior lien is reported as a 
nonaccrual loan if the related first lien is 120 days past due or is 
in the process of foreclosure regardless of the junior lien 
delinquency status. This action had minimal financial impact as 
the expected loss content of these loans was already considered 
in the allowance for loan losses. At December 31, 2012, 
$960 million of performing junior liens subordinate to 
delinquent senior liens were classified as nonaccrual. For 
additional information, see Note 1 (Summary of Significant 
Accounting Policies) to Financial Statements in this Report. 
In addition, credit metrics for 2012 were affected by the 
guidance in the Office of the Comptroller of the Currency (OCC) 
update to the Bank Accounting Advisory Series (OCC guidance) 
issued in third quarter 2012, which requires consumer loans 
discharged in bankruptcy to be written down to net realizable 
collateral value and classified as nonaccrual TDRs, regardless of 
their delinquency status. At December 31, 2012, $1.8 billion of 
the loans affected were classified as nonaccrual and $5.2 billion 
were reported as TDRs. The OCC guidance also increased 
charge-offs by $888 million in 2012. Loans affected were 
predominantly real estate 1-4 family mortgage loans.   

See the “Risk Management – Credit Risk Management – 

Nonperforming Assets” section in this Report for more 
information. 

Table 23:  Real Estate 1-4 Family First and Junior Lien 
Mortgage Loans by State 

December 31, 2012   

  Real estate  Real estate

Total real 

  1-4 family  1-4 family estate 1-4  % of   

first 

junior lien

family 

total   

(in millions) 

  mortgage  mortgage mortgage 

loans   

PCI loans: 
California 

Florida 
New Jersey 

Other (1) 

$ 

 17,372  

 2,383  
 1,254  

 5,830  

 33 

 26 
 19 

 74 

 17,405  

 2  % 

 2,409  
 1,273  

 5,904  

*   
*   

*   

Total PCI loans 

$ 

 26,839  

 152 

 26,991  

 3  % 

All other loans: 

California 

Florida 

New Jersey 

New York 

Virginia 

Pennsylvania 

North Carolina 

Texas 

Georgia 

Other (2) 

Government insured/ 
  guaranteed loans (3)   

Total all 

other loans 

Total 

$ 

$ 

$ 

 64,466  

 21,017 

 85,483  

 11  % 

 15,509  

 9,731  

 11,574  

 6,742  

 6,072  

 6,050  

 7,528  

 4,869  

 6,752 

 5,646 

 3,214 

 3,944 

 3,519 

 3,180 

 1,115 

 2,958 

 22,261  

 15,377  

 14,788  

 10,686  

 9,591  

 9,230  

 8,643  

 7,827  

 3    

 2    

 2    

 1    

 1    

 1    

 1    

 1    

 60,801  

 23,968 

 84,769  

 11    

 29,719  

 - 

 29,719  

 4    

 223,061  

 75,313 

 298,374  

 38  % 

 249,900  

 75,465 

 325,365  

 41  % 

Less than 1%. 

* 
(1)  Consists of 45 states; no state had loans in excess of $710 million. 
(2)  Consists of 41 states; no state had loans in excess of $7.0 billion. 
(3)  Represents loans whose repayments are predominantly insured by the FHA or 

guaranteed by the VA. 

59

 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
  
 
 
 
 
 
Risk Management – Credit Risk Management (continued) 

Pick-a-Pay Portfolio  The Pick-a-Pay portfolio was one of the 
consumer residential first mortgage portfolios we acquired from 
Wachovia and a majority of the portfolio was identified as PCI 
loans. 

The Pick-a-Pay portfolio includes loans that offer payment 
options (Pick-a-Pay option payment loans), and also includes 
loans that were originated without the option payment feature, 
loans that no longer offer the option feature as a result of our 
modification efforts since the acquisition, and loans where the 
customer voluntarily converted to a fixed-rate product. The Pick-
a-Pay portfolio is included in the consumer real estate 1-4 family 
first mortgage class of loans throughout this Report. Real estate 
1-4 family junior lien mortgages and lines of credit associated 

Table 24:  Pick-a-Pay Portfolio - Comparison to Acquisition Date 

with Pick-a-Pay loans are reported in the home equity portfolio. 
Table 24 provides balances by types of loans as of 
December 31, 2012, as a result of modification efforts, compared 
to the types of loans included in the portfolio at acquisition. 
Total PCI Pick-a-Pay loans were $32.0 billion at 
December 31, 2012, compared with $61.0 billion at acquisition. 
Modification efforts have predominantly involved option 
payment PCI loans, which have declined to 20% of the Pick-a-
Pay portfolio at December 31, 2012, compared with 51% at 
acquisition. 

(in millions) 

Option payment loans  

Non-option payment adjustable-rate  

and fixed-rate loans (3) 

Full-term loan modifications  

Total adjusted unpaid principal balance (3) 

Total carrying value 

2012 (1)  

December 31, 

 2008 

Adjusted 

unpaid 

principal 

Adjusted

unpaid

principal

balance (2)  % of total   

balance (2) % of total

$ 

 31,510  

 49  % 

  $ 

 99,937 

 86  % 

 8,781  

 23,528  

 14    

 37    

 15,763 

 - 

 14 

 - 

 63,819  

 100  % 

  $ 

 115,700 

 100  % 

 58,274   

  $ 

 95,315  

$ 

$ 

(1)  Reflects $477 million in write-downs resulting from OCC guidance issued in 2012, which requires consumer loans discharged in bankruptcy to be written down to net 

realizable collateral value, regardless of their delinquency status. 

(2)  Adjusted unpaid principal balance includes write-downs taken on loans where severe delinquency (normally 180 days) or other indications of severe borrower financial 

stress exist that indicate there will be a loss of contractually due amounts upon final resolution of the loan. 

(3)  Includes loans refinanced under the Consumer Relief Refinance Program 

Pick-a-Pay loans may have fixed or adjustable rates with 
payment options that include a minimum payment, an interest-
only payment or fully amortizing payment (both 15 and 30 year 
options). Total interest deferred due to negative amortization on 
Pick-a-Pay loans was $1.4 billion at December 31, 2012, and 
$2.0 billion at December 31, 2011. Approximately 90% of the 
Pick-a-Pay customers making a minimum payment in 
December 2012 did not defer interest, compared with 83% in 
December 2011. 
  Deferral of interest on a Pick-a-Pay loan may continue as 
long as the loan balance remains below a pre-defined principal 
cap, which is based on the percentage that the current loan 
balance represents to the original loan balance. Substantially all 
the Pick-a-Pay portfolio has a cap of 125% of the original loan 
balance. Most of the Pick-a-Pay loans on which there is a 
deferred interest balance re-amortize (the monthly payment 
amount is reset or “recast”) on the earlier of the date when the 
loan balance reaches its principal cap, or generally the 10-year 
anniversary of the loan. After a recast, the customers’ new 
payment terms are reset to the amount necessary to repay the 
balance over the rest of the original loan term. 

  Due to the terms of the Pick-a-Pay portfolio, there is little 
recast risk in the near term. Based on assumptions of a flat rate 
environment, if all eligible customers elect the minimum 
payment option 100% of the time and no balances prepay, we 
would expect the following balances of loans to recast based on 
reaching the principal cap: $21 million in 2013, $58 million in 
2014 and $109 million in 2015. In addition, in a flat rate 
environment, we would expect the following balances of loans to 
start fully amortizing due to reaching their recast anniversary 
date: $101 million in 2013, $332 million in 2014 and 
$951 million in 2015. In 2012, the amount of loans reaching their 
recast anniversary date and also having a payment change over 
the annual 7.5% reset was $12 million. 

Table 25 reflects the geographic distribution of the Pick-a-
Pay portfolio broken out between PCI loans and all other loans. 
The LTV ratio is a useful metric in predicting future real estate  
1-4 family first mortgage loan performance, including potential 
charge-offs. Because PCI loans were initially recorded at fair 
value, including write-downs for expected credit losses, the ratio 
of the carrying value to the current collateral value will be lower 
compared with the LTV based on the adjusted unpaid principal 
balance. For informational purposes, we have included both 
ratios for PCI loans in the following table. 

60

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table 25:  Pick-a-Pay Portfolio (1) 

(in millions) 

California 

Florida 

New Jersey 

New York 

Texas 

Other states 

Adjusted 

unpaid 

Current   

December 31, 2012 

PCI loans  

All other loans

Ratio of   

carrying   

value to   

Ratio of   

carrying   

value to   

principal 

LTV   

Carrying 

current   

Carrying 

current   

balance (2) 

ratio (3)   

value (4) 

value (5)   

value (4) 

value (5)   

$ 

 21,642  

 113  %  $ 

 17,337  

 90  %  $ 

 15,586  

 82  % 

 2,824  

 1,213  

 697  

 303  

 112    

 92    

 90    

 79    

 5,324  

 102    

 2,262  

 1,204  

 680  

 284  

 4,567  

 85    

 88    

 85    

 73    

 86    

 3,265  

 2,056  

 916  

 1,290  

 8,827  

 93    

 79    

 79    

 64    

 84    

Total Pick-a-Pay loans 

$ 

 32,003   

  $ 

 26,334   

  $ 

 31,940   

(1) The individual states shown in this table represent the top five states based on the total net carrying value of the Pick-a-Pay loans at the beginning of 2012. 
(2)  Adjusted unpaid principal balance includes write-downs taken on loans where severe delinquency (normally 180 days) or other indications of severe borrower financial stress 

exist that indicate there will be a loss of contractually due amounts upon final resolution of the loan. 

(3)  The current LTV ratio is calculated as the adjusted unpaid principal balance divided by the collateral value. Collateral values are generally determined using automated 

valuation models (AVM) and are updated quarterly. AVMs are computer-based tools used to estimate market values of homes based on processing large volumes of market 
data including market comparables and price trends for local market areas. 

(4)  Carrying value, which does not reflect the allowance for loan losses, includes remaining purchase accounting adjustments, which, for PCI loans may include the 

nonaccretable difference and the accretable yield and, for all other loans, an adjustment to mark the loans to a market yield at date of merger less any subsequent charge-
offs. 

(5)  The ratio of carrying value to current value is calculated as the carrying value divided by the collateral value. 

  To maximize return and allow flexibility for customers to 
avoid foreclosure, we have in place several loss mitigation 
strategies for our Pick-a-Pay loan portfolio. We contact 
customers who are experiencing financial difficulty and may in 
certain cases modify the terms of a loan based on a customer’s 
documented income and other circumstances. 
  We also have taken steps to work with customers to refinance 
or restructure their Pick-a-Pay loans into other loan products. 
For customers at risk, we offer combinations of term extensions 
of up to 40 years (from 30 years), interest rate reductions, 
forbearance of principal, and, in geographies with substantial 
property value declines, we may offer permanent principal 
forgiveness. 

In 2012, we completed more than 11,800 proprietary and 
HAMP Pick-a-Pay loan modifications. We have completed more 
than 111,000 modifications since the Wachovia acquisition, 
resulting in $5.1 billion of principal forgiveness to our Pick-a-Pay 
customers as well as an additional $427 million of conditional 
forgiveness that can be earned by borrowers through 
performance over the next three years.  
  Due to better than expected performance observed on the 
Pick-a-Pay PCI portfolio compared with the original acquisition 
estimates, we have reclassified $3.0 billion from the 
nonaccretable difference to the accretable yield since acquisition 
including $648 million in 2012. Our cash flows expected to be 
collected have been favorably affected by lower expected defaults 
and losses as a result of observed and forecasted economic 
strengthening, particularly in housing prices, and our loan 
modification efforts. These factors are expected to reduce the 
frequency and severity of defaults and keep these loans 
performing for a longer period, thus increasing future principal 
and interest cash flows. The resulting increase in the accretable 
yield will be realized over the remaining life of the portfolio, 
which is estimated to have a weighted-average remaining life of 
approximately 12.5 years at December 31, 2012. The weighted-

average remaining life increased 1.5 years in 2012 due to 
estimated lower loan defaults, which extended the average life of 
the portfolio. The accretable yield percentage at 
December 31, 2012, was 4.70%, up from 4.45% at the end of 
2011. Fluctuations in the accretable yield are driven by changes 
in interest rate indices for variable rate PCI loans, prepayment 
assumptions, and expected principal and interest payments over 
the estimated life of the portfolio, which will be affected by the 
pace and degree of improvements in the U.S. economy and 
housing markets and projected lifetime performance resulting 
from loan modification activity. Changes in the projected timing 
of cash flow events, including loan liquidations, modifications 
and short sales, can also affect the accretable yield rate and the 
estimated weighted-average life of the portfolio. 
  The Pick-a-Pay portfolio is a significant portion of our PCI 
loans. For further information on the judgment involved in 
estimating expected cash flows for PCI loans, please see “Critical 
Accounting Policies – Purchased Credit-Impaired Loans” in 
Note 1 (Summary of Significant Accounting Policies) to Financial 
Statements in this Report. 

61

 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Risk Management – Credit Risk Management (continued) 

HOME EQUITY PORTFOLIOS  Our home equity portfolios consist 
of real estate 1-4 family junior lien mortgages and first and 
junior lines of credit secured by real estate. Our first lien lines of 
credit represent 21% of our home equity portfolio and are 
included in real estate 1-4 family first mortgages. The majority of 
our junior lien loan products are amortizing payment loans with 
fixed interest rates and repayment periods between 5 to 30 
years. Junior lien loans with balloon payments at the end of the 
repayment term represent a small portion of our junior lien 
loans. 
  Our first and junior lien lines of credit products generally 
have a draw period of 10 years with variable interest rates and 
payment options during the draw period of (1) interest only or 
(2) 1.5% of total outstanding balance. During the draw period, 
the borrower has the option of converting all or a portion of the 
line from a variable interest rate to a fixed rate with terms 
including interest-only payments for a fixed period between 
three to seven years or a fully amortizing payment with a fixed 
period between five to 30 years. At the end of the draw period, a 
line of credit generally converts to an amortizing payment loan 
with repayment terms of up to 30 years based on the balance at 
time of conversion. At December 31, 2012, our lines of credit 
portfolio had an outstanding balance of $84.6 billion, of which 
$2.1 billion (2% of our total outstanding balance) is in its 
amortization period, another $8.2 billion (10%) will reach their 
end of draw period during 2013 through 2014, $29.4 billion 
(35%) during 2015 through 2017, and $44.9 billion (53%) will 
convert in subsequent years. This portfolio had unfunded credit 
commitments of $77.8 billion at December 31, 2012. The lines 
that enter their amortization period may experience higher 
delinquencies and higher loss rates than the ones in their draw 
period. At December 31, 2012, $223 million, or 11% of 
outstanding lines of credit that are amortizing, primarily due to 
reaching the end of draw period, were 30 or more days past due, 
compared with $1.9 billion, or 2% for lines in their draw period. 

In anticipation of our customers reaching their contractual end 
of draw we have created a process to help borrowers effectively 
make the transition from interest-only to fully-amortizing 
payments. 
  We continuously monitor the credit performance of our 
junior lien mortgage portfolio for trends and factors that 
influence the frequency and severity of loss. We have observed 
that the severity of loss for junior lien mortgages is high and 
generally not affected by whether we or a third party own or 
service the related first mortgage, but that the frequency of loss 
has historically been lower when we own or service the first 
mortgage. In general, we have limited information available on 
the delinquency status of the third party owned or serviced 
senior lien where we also hold a junior lien. To capture this 
inherent loss content, we use the experience of our junior lien 
mortgages behind delinquent first liens that are owned or 
serviced by us adjusted for observed higher delinquency rates 
associated with junior lien mortgages behind third party first 
mortgages. We incorporate this inherent loss content into our 
allowance for loan losses. Our allowance process for junior liens 
ensures appropriate consideration of the relative difference in 
loss experience for junior liens behind first lien mortgage loans 
we own or service, compared with those behind first lien 
mortgage loans owned or serviced by third parties. In addition, 
our allowance process for junior liens that are current, but are in 
their revolving period, appropriately reflects the inherent loss 
where the borrower is delinquent on the corresponding first lien 
mortgage loans.  

Table 26 summarizes delinquency and loss rates by the 
holder of the lien. For additional information regarding current 
junior liens behind delinquent first lien loans, see the “Risk 
Management – Credit Risk Management – Real Estate 1-4 
Family First and Junior Lien Mortgage Loans” section in this 
Report. 

Table 26:  Home Equity Portfolios Performance by Holder of 1st Lien (1) 

(in millions) 

First lien lines 

Junior lien mortgages and lines behind: 

  Wells Fargo owned or 

serviced first lien 

Third party first lien 

Outstanding balance (2)  

% of loans  

two payments  
or more past due  

 Loss rate (annualized) quarter ended 

December 31, 

December 31,  

Dec. 31,  Sept. 30, 

June 30,

Mar. 31,  Dec. 31, 

 2012 

 2011  

 2012   

 2011   

2012 (3)  2012 (3) 

 2012 

 2012  

 2011  

$ 

 19,744 

 20,786  

 3.08  % 

 3.10    

 1.00  

 0.95  

 0.88 

 1.35  

 0.95  

 37,913 

 42,810  

 37,417 

 42,996  

 2.65    

 2.86    

 2.91    

 3.59    

 3.81  

 3.15  

 4.96  

 5.40  

 3.34 

 3.44 

 3.54  

 3.72  

 3.48  

 3.83  

Total 

$ 

 95,074   106,592   

 2.82    

 3.22    

 2.97  

 4.32  

 2.89 

 3.18  

 3.13  

(1)  Excludes PCI loans and real estate 1-4 family first lien line reverse mortgages added to the consumer portfolio in fourth quarter 2011 as a result of consolidating reverse 

mortgage loans previously sold. These reverse mortgage loans are predominantly insured by the FHA. 

(2)  Includes $1.3 billion and $1.5 billion at December 31, 2012 and 2011, respectively, associated with the Pick-a-Pay portfolio. 
(3)  Reflects the OCC guidance issued in third quarter 2012, which requires consumer loans discharged in bankruptcy to be written down to net realizable collateral value, regardless 
of their delinquency status. The junior lien loss rates for third quarter 2012 reflect losses based on estimates of collateral value to implement the OCC guidance, which were then 
adjusted in the fourth quarter to reflect actual appraisals. Fourth quarter 2012 losses on the junior liens where Wells Fargo own or services first lien remained elevated primarily 
due to the OCC guidance.  

62

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
We monitor the number of borrowers paying the minimum 

amount due on a monthly basis. In December 2012, 
approximately 44% of our borrowers with a home equity 
outstanding balance paid only the minimum amount due; 93% 
paid the minimum or more.  

The home equity liquidating portfolio includes home equity 

loans generated through third party channels, including 
correspondent loans. This liquidating portfolio represents less 
than 1% of our total loans outstanding at December 31, 2012, 
and contains some of the highest risk in our home equity 
portfolio, with a loss rate of 9.03% compared with 3.03% for the 
core (non-liquidating) home equity portfolio at 
December 31, 2012. 

Table 27 shows the credit attributes of the core and 

liquidating home equity portfolios and lists the top five states by 

Table 27:  Home Equity Portfolios (1) 

outstanding balance. California loans represent the largest state 
concentration in each of these portfolios. The decrease in 
outstanding balances primarily reflects loan paydowns and 
charge-offs. As of December 31, 2012, 34% of the outstanding 
balance of the core home equity portfolio was associated with 
loans that had a combined loan to value (CLTV) ratio in excess of 
100%. CLTV means the ratio of the total loan balance of first 
mortgages and junior lien mortgages (including unused line 
amounts for credit line products) to property collateral 
value. The unsecured portion of the outstanding balances of 
these loans (the outstanding amount that was in excess of the 
most recent property collateral value) totaled 15% of the core 
home equity portfolio at December 31, 2012. 

($ in millions) 

Core portfolio (3) 

California 

Florida 

New Jersey 

Virginia 

Pennsylvania 

Other 

Total 

Liquidating portfolio 

California 

Florida 

Arizona 

Texas 

Minnesota 

Other 

Total 

Outstanding balance  

% of loans  

two payments  
or more past due  

Loss rate 

December 31,  

December 31, 

December 31, 

 2012  

 2011 

 2012   

 2011   

2012 (2)  

 2011  

$ 

 22,900  

 25,555 

 2.46  % 

 9,763  

 10,870 

 7,338  

 4,758  

 4,683  

 7,973 

 5,248 

 5,071 

 40,985  

 46,165 

 90,427  

 100,882 

 1,633  

 2,024 

 223  

 95  

 77  

 64  

 265 

 116 

 97 

 75 

 2,555  

 3,133 

 4,647  

 5,710 

 4.15   

 3.43   

 2.04   

 2.67   

 2.59   

 2.77   

 3.99   

 5.79   

 3.85   

 1.47   

 3.62   

 3.62   

 3.82   

 3.03   

 4.99   

 3.73   

 2.15   

 2.82   

 2.79   

 3.13   

 5.50   

 7.02   

 6.64   

 0.93   

 2.83   

 4.13   

 4.73   

 3.59   

 4.10   

 2.50   

 1.83   

 1.72   

 2.84   

 3.03   

 11.87   

 8.15   

 12.74   

 3.02   

 8.84   

 7.33   

 9.03   

 3.34   

 3.61  

 4.99  

 2.31  

 1.68  

 1.40  

 2.66  

 3.02  

 12.64  

 11.56  

 17.51  

 2.89  

 7.67  

 6.88  

 9.36  

 3.37  

Total core and liquidating portfolios 

$ 

 95,074  

 106,592  

 2.82    

 3.22    

(1)  Consists predominantly of real estate 1-4 family junior lien mortgages and first and junior lines of credit secured by real estate, but excludes PCI loans because their losses 

are generally covered by PCI accounting adjustment at the date of acquisition, and excludes real estate 1-4 family first lien open-ended line reverse mortgages because they 
do not have scheduled payments. These reverse mortgage loans are predominantly insured by the FHA. 

(2)  Reflects the OCC guidance issued in third quarter 2012, which requires consumer loans discharged in bankruptcy to be written down to net realizable collateral value, 

regardless of their delinquency status. Excluding the impact of OCC guidance, total core and liquidating portfolio loss rate at December 31, 2012 was 2.76%. We believe that 
the presentation of certain information in this Report excluding the impact of the OCC guidance provides useful disclosure regarding the underlying credit quality of the 
Company’s loan portfolios. 

(3)  Includes $1.3 billion and $1.5 billion at December 31, 2012, and December 31, 2011, respectively, associated with the Pick-a-Pay portfolio. 

CREDIT CARDS  Our credit card portfolio totaled $24.6 billion at 
December 31, 2012, which represented 3% of our total 
outstanding loans. The net charge-off rate for our credit card 
loans was 4.02% for 2012, compared with 5.58% for 2011. 

OTHER REVOLVING CREDIT AND INSTALLMENT  Other 
revolving credit and installment loans totaled $88.4 billion at 
December 31, 2012, and predominantly include automobile, 
student and security-based margin loans. The loss rate for other 
revolving credit and installment loans was 1.00% for 2012, 
compared with 1.22% for 2011. Excluding government 
guaranteed student loans, the loss rates were 1.15% and 1.46% 
for 2012 and 2011, respectively. Our automobile portfolio, 
predominantly composed of indirect loans, totaled $46.0 billion 
and $43.5 billion at December 31, 2012 and 2011, respectively, 
and had a loss rate of 0.64% and 0.82% in 2012 and 2011, 
respectively. 

63

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Risk Management – Credit Risk Management (continued) 

NONPERFORMING ASSETS (NONACCRUAL LOANS AND 
FORECLOSED ASSETS)  Table 28 summarizes nonperforming 
assets (NPAs) for each of the last five years. We generally place 
loans on nonaccrual status when:  
(cid:120) 

the full and timely collection of interest or principal 
becomes uncertain (generally based on an assessment of the 
borrower’s financial condition and the adequacy of 
collateral, if any);  
they are 90 days (120 days with respect to real estate 1-4 
family first and junior lien mortgages) past due for interest 
or principal, unless both well-secured and in the process of 
collection; 
part of the principal balance has been charged off; 
effective first quarter 2012, for junior lien mortgages, we 
have evidence that the related first lien mortgage may be 
120 days past due or in the process of foreclosure regardless 
of the junior lien delinquency status; or 

(cid:120) 

(cid:120) 
(cid:120) 

(cid:120) 

effective third quarter 2012, performing consumer loans are 
discharged in bankruptcy, regardless of their delinquency 
status. 

In first quarter 2012, we implemented the Interagency 
Guidance, which requires us to place junior liens on nonaccrual 
status if the related first lien is nonaccruing. At 
December 31, 2012, $960 million of such junior liens were 
classified as nonaccrual. 

In third quarter 2012, we implemented the OCC guidance 

related to loans discharged in bankruptcy, which increased 
nonperforming assets by $1.8 billion as of December 31, 2012, 
and increased loan charge-offs by $888 million for 2012.   
  Note 1 (Summary of Significant Accounting Policies – Loans) 
to Financial Statements in this Report describes our accounting 
policy for nonaccrual and impaired loans.  

Table 28:  Nonperforming Assets (Nonaccrual Loans and Foreclosed Assets) 

(in millions) 

Nonaccrual loans: 
Commercial: 

Commercial and industrial 
Real estate mortgage 

Real estate construction 
Lease financing 

Foreign 

Total commercial (1) 

Consumer: 

Real estate 1-4 family first mortgage (2) 
Real estate 1-4 family junior lien mortgage (3) 

  Other revolving credit and installment 

 2012    

 2011  

 2010  

 2009  

 2008  

December 31, 

$ 

 1,422    
 3,322    

 1,003    
 27    

 50    

 2,142  
 4,085  

 1,890  
 53  

 47  

 3,213  
 5,227  

 2,676  
 108  

 127  

 4,397  
 3,696  

 3,313  
 171  

 146  

 1,253  
 594  

 989  
 92  

 57  

 5,824    

 8,217  

 11,351  

 11,723  

 2,985  

 11,455    
 2,922    

 10,913  
 1,975  

 12,289  
 2,302  

 10,100  
 2,263  

 285    

 199  

 300  

 332  

 2,648  
 894  

 273  

Total consumer (4) 

 14,662    

 13,087  

 14,891  

 12,695  

 3,815  

Total nonaccrual loans (5)(6)(7) 

As a percentage of total loans 

Foreclosed assets: 

  Government insured/guaranteed (8)  

  Non-government insured/guaranteed 

Total foreclosed assets 

 20,486    

 21,304  

 26,242  

 24,418  

 6,800  

 2.56  % 

 2.77  

 3.47  

 3.12  

 0.79  

$ 

 1,509    

 2,514    

 1,319  

 3,342  

 1,479  

 4,530  

 960  

 667  

 2,199  

 1,526  

 4,023    

 4,661  

 6,009  

 3,159  

 2,193  

Total nonperforming assets 

$ 

 24,509    

 25,965  

 32,251  

 27,577  

 8,993  

As a percentage of total loans 

 3.07  % 

 3.37  

 4.26  

 3.52  

 1.04  

(1)  Includes LHFS of $16 million, $25 million, $3 million and $27 million at December 31, 2012, 2011, 2010, and 2009 respectively. 
(2)  Includes MHFS of $336 million, $301 million, $426 million, $339 million, and $193 million at December 31, 2012, 2011, 2010, 2009, and 2008 respectively. 
(3)  Includes $960 million at December 31, 2012, resulting from the Interagency Guidance issued in 2012 which requires performing junior liens to be classified as nonaccrual if 

the related first mortgage is nonaccruing. 

(4)  Includes $1.8 billion at December 31, 2012 consisting of $1.4 billion of first mortgages, $205 million of junior liens and $140 million of auto and other loans, resulting from 
the OCC guidance issued in third quarter 2012, which requires performing consumer loans discharged in bankruptcy to be placed on nonaccrual status and written down to 
net realizable collateral value, regardless of their delinquency status. 

(5)  Excludes PCI loans because they continue to earn interest income from accretable yield, independent of performance in accordance with their contractual terms. 
(6)  Real estate 1-4 family mortgage loans predominantly insured by the FHA or guaranteed by the VA and student loans predominantly guaranteed by agencies on behalf of the 

U.S. Department of Education under the Federal Family Education Loan Program are not placed on nonaccrual status because they are insured or guaranteed. 

(7)  See Note 6 (Loans and Allowance for Credit Losses) to Financial Statements in this Report for further information on impaired loans. 
(8)  Consistent with regulatory reporting requirements, foreclosed real estate securing government insured/guaranteed loans are classified as nonperforming. Both principal and 

interest for government insured/guaranteed loans secured by the foreclosed real estate are collectible because the loans are predominantly insured by the FHA or 
guaranteed by the VA. 

64

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table 29:  Nonperforming Assets During 2012 

December 31, 2012  

September 30, 2012   

June 30, 2012   

March 31, 2012   

% of   

total   

  % of

total

% of   

total   

  % of   

total   

Balance

loans   

Balance 

loans  

Balance

loans   

Balance 

loans   

($ in millions) 

Nonaccrual loans: 

Commercial: 

Commercial and industrial 

$ 

Real estate mortgage 

Real estate construction 

Lease financing 

Foreign 

 1,422 

 3,322 

 1,003 

 27 

 50 

 0.76  %  $ 

 1,404  

 0.79  %  $ 

 1,549 

 0.87  %  $ 

 1,726  

 1.02  % 

 3.12    

 5.93    

 0.22    

 0.13    

 3,599  

 3.44 

 1,253  

 7.08 

 49  

 66  

 0.40 

 0.17 

 3,832 

 1,421 

 43 

 79 

 3.63    

 8.08    

 0.34    

 0.20    

 4,081  

 3.85    

 1,709  

 9.21    

 45  

 38  

 0.34    

 0.10    

Total commercial 

 5,824 

 1.61    

 6,371  

 1.81 

 6,924 

 1.96    

 7,599  

 2.20    

Consumer: 

Real estate 1-4 family 

first mortgage 

Real estate 1-4 family 

junior lien mortgage 

  Other revolving credit and installment 

 11,455 

 4.58    

 11,195  

 4.65 

 10,368 

 4.50    

 10,683  

 4.67    

 2,922 

 285 

 3.87    

 0.32    

 3,140  

 4.02 

 3,091 

 3.82    

 3,558  

 4.28    

 338  

 0.39 

 195 

 0.22    

 186  

 0.21    

Total consumer 

 14,662 

 3.34    

 14,673  

 3.41 

 13,654 

 3.24    

 14,427  

 3.43    

Total nonaccrual loans 

 20,486 

 2.56    

 21,044  

 2.69 

 20,578 

 2.65    

 22,026  

 2.87    

Foreclosed assets: 

  Government insured/guaranteed 

  Non-government insured/guaranteed 

Total foreclosed assets 

Total nonperforming assets 

Change in NPAs from prior quarter 

$ 

$ 

 1,509  

 2,514  

 4,023  

 1,479   

 2,730   

 4,209   

 1,465  

 2,842  

 4,307  

 1,352   

 3,265   

 4,617   

 24,509 

 3.07  %  $ 

 25,253  

 3.23  %  $ 

 24,885 

 3.21  %  $ 

 26,643  

 3.48  % 

 (744) 

 368   

 (1,758) 

 678   

Total NPAs were $24.5 billion (3.07% of total loans) at 
December 31, 2012, and included $20.5 billion of nonaccrual 
loans and $4.0 billion of foreclosed assets. Nonaccrual loans 
decreased $818 million in 2012; however, apart from the 
increase of $960 million resulting from the Interagency 
Guidance and $1.8 billion from the OCC guidance, total 
nonaccrual loans declined during the year by $3.6 billion. 
Table 30 provides an analysis of the changes in nonaccrual 
loans. 

65

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
   
 
 
   
 
 
   
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
 
Risk Management – Credit Risk Management (continued) 

Table 30:  Analysis of Changes in Nonaccrual Loans 

(in millions) 

Commercial nonaccrual loans 

Balance, beginning of period 

Inflows 

  Outflows: 

Returned to accruing 

Foreclosures 

Charge-offs 

Payments, sales and other (1) 

Total outflows 

Balance, end of period 

Consumer nonaccrual loans 

Balance, beginning of period 

Inflows (2) 

  Outflows: 

Returned to accruing 

Foreclosures 

Charge-offs 

Payments, sales and other (1) 

Total outflows 

Balance, end of period 

Quarter ended

Dec. 31, 

Sept. 30, 

June 30, 

Mar. 31, 

Year ended Dec. 31, 

 2012  

 2012  

 2012  

 2012  

 2012  

 2011  

$ 

 6,371  

 6,924  

 7,599  

 746  

 976  

 952  

 8,217   

 1,138   

 8,217  

 11,351  

 3,812  

 5,980  

 (135) 

 (107) 

 (322) 

 (729) 

 (90) 

 (151) 

 (364) 

 (924) 

 (242) 

 (92) 

 (402) 

 (891) 

 (188)  

 (119)  

 (347)  

 (655) 

 (469) 

 (1,457) 

 (683) 

 (1,435) 

 (1,700) 

 (1,102)  

 (3,646) 

 (5,274) 

 (1,293) 

 (1,529) 

 (1,627) 

 (1,756)  

 (6,205) 

 (9,114) 

 5,824  

 6,371  

 6,924  

 7,599   

 5,824  

 8,217  

 14,673  

 13,654  

 14,427  

 13,087   

 13,087  

 14,891  

 2,943  

 4,111  

 2,750  

 4,765   

 14,569  

 14,407  

 (893) 

 (1,039) 

 (1,344) 

 (151) 

 (1,053) 

 (857) 

 (182) 

 (987) 

 (884) 

 (186) 

 (943)  

 (226)  

 (4,219) 

 (5,920) 

 (745) 

 (985) 

 (1,137) 

 (1,364)  

 (4,541) 

 (5,828) 

 (856) 

 (892)  

 (3,489) 

 (3,478) 

 (2,954) 

 (3,092) 

 (3,523) 

 (3,425)  

 (12,994) 

 (16,211) 

 14,662  

 14,673  

 13,654  

 14,427   

 14,662  

 13,087  

Total nonaccrual loans 

$ 

 20,486  

 21,044  

 20,578  

 22,026   

 20,486  

 21,304  

(1)  Other outflows include the effects of VIE deconsolidations and adjustments for loans carried at fair value.  
(2)  Quarter ended September 30, 2012, includes $1.4 billion of performing loans moved to nonaccrual status as a result of OCC guidance issued in third quarter 2012, which 

requires consumer loans discharged in bankruptcy to be placed on nonaccrual status and written down to net realizable collateral value, regardless of their delinquency 
status. Quarter ended March 31, 2012, includes $1.7 billion moved to nonaccrual status as a result of implementing Interagency Guidance issued January 31, 2012. 

Typically, changes to nonaccrual loans period-over-period 
represent inflows for loans that are placed on nonaccrual status 
in accordance with our policy, offset by reductions for loans 
that are paid down, charged off, sold, transferred to foreclosed 
properties, or are no longer classified as nonaccrual as a result 
of continued performance and an improvement in the 
borrower’s financial condition and loan repayment capabilities. 
Also, reductions can come from borrower repayments even if 
the loan stays on nonaccrual. 
  While nonaccrual loans are not free of loss content, we 
believe exposure to loss is significantly mitigated by five 
factors. First, 97% of the $5.8 billion of commercial nonaccrual 
loans and 99% of the $14.7 billion of consumer nonaccrual 
loans are secured at December 31, 2012. Of the consumer 
nonaccrual loans, 98% are secured by real estate and 45% have 
a combined LTV (CLTV) ratio of 80% or below. Second, losses 
of $1.8 billion and $4.9 billion have already been recognized on 
41% of commercial nonaccrual loans and 50% of consumer 
nonaccrual loans, respectively. Generally, when a consumer 
real estate loan is 120 days past due (except when required 
earlier by the Interagency or OCC guidance), we transfer it to 
nonaccrual status. When the loan reaches 180 days past due, or 
is discharged in bankruptcy, it is our policy to write these loans 
down to net realizable value (fair value of collateral less 
estimated costs to sell), except for modifications in their trial 
period that are not written down as long as trial payments are 
made on time. Thereafter, we reevaluate each loan regularly 
and recognize additional write-downs if needed. Third, as of 

66

 December 31, 2012, 63% of commercial nonaccrual loans were 
current on interest. Fourth, the risk of loss for all nonaccrual 
loans has been considered and we believe is appropriately 
covered by the allowance for loan losses. And fifth, $2.8 billion 
of the consumer loans classified as nonaccrual at 
December 31, 2012, by the Interagency and OCC guidance are 
performing loans. 

Under both our proprietary modification programs and the 

MHA programs, customers may be required to provide 
updated documentation, and some programs require 
completion of trial payment periods to demonstrate sustained 
performance before the loan can be removed from nonaccrual 
status. In addition, for loans in foreclosure, some states, 
including California and New Jersey, have enacted legislation 
or the courts have changed the foreclosure process in ways that 
significantly increases the time to complete the foreclosure 
process, meaning that loans will remain in nonaccrual status 
for longer periods. In certain other states, including New York 
and Florida, the foreclosure timeline has been significantly 
increased due to backlogs in an already complex process. 

If interest due on all nonaccrual loans (including loans that 

were, but are no longer on nonaccrual at year end) had been 
accrued under the original terms, approximately $938 million 
of interest would have been recorded as income on these loans, 
compared with $406 million actually recorded as interest 
income in 2012 versus $1.1 billion and $344 million, 
respectively, in 2011. 

Table 31 provides a summary of foreclosed assets and an 

analysis of changes in foreclosed assets. 

 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table 31:  Foreclosed Assets 

(in millions) 

Dec. 31,  Sept. 30, 

June 30,  Mar. 31,  Dec. 31,

 2012  

 2012  

 2012  

 2012  

 2011 

Government insured/guaranteed (1) 

$ 

1,509  

1,479  

1,465  

1,352  

1,319 

PCI loans: 

Commercial 

Consumer 

Total PCI loans 

All other loans: 

Commercial 

Consumer 

Total all other loans 

Total foreclosed assets 

Analysis of changes in foreclosed assets 

Balance, beginning of quarter 
  Net change in government insured/guaranteed (2) 

Additions to foreclosed assets (3) 

Reductions: 

Sales 

  Write-downs and loss on sales 

Total reductions 

Balance, end of quarter 

667  

219  

886  

707  

263  

777  

321  

875  

431  

840 

465 

970  

1,098  

1,306  

1,305 

$ 

$ 

1,073  

1,175  

1,147  

1,289  

1,379 

555  

585  

597  

670  

658 

1,628  

1,760  

1,744  

1,959  

2,037 

4,023  

4,209  

4,307  

4,617  

4,661 

4,209  

4,307  

4,617  

4,661  

4,944 

30  

537  

(710) 

(43) 

14  

692  

113  

664  

33  

926  

(17)

934 

(750) 

(1,003) 

(896) 

(1,123)

(54) 

(84) 

(107) 

(77)

(753) 

(804) 

(1,087) 

(1,003) 

(1,200)

$ 

4,023  

4,209  

4,307  

4,617  

4,661 

(1)  Consistent with regulatory reporting requirements, foreclosed real estate securing government insured/guaranteed loans are classified as nonperforming. Both principal and 

interest for government insured/guaranteed loans secured by the foreclosed real estate are collectible because the loans are predominantly insured by the FHA or 
guaranteed by the VA. 

(2)  Foreclosed government insured/guaranteed loans are temporarily transferred to and held by us as servicer, until reimbursement is received from FHA or VA. The net change 
in government insured/guaranteed foreclosed assets is made up of inflows from mortgages held for investment and MHFS, and outflows when we are reimbursed by FHA/VA. 

(3)  Predominantly include loans moved into foreclosure from nonaccrual status, PCI loans transitioned directly to foreclosed assets and repossessed automobiles. 

Foreclosed assets at December 31, 2012, included 

$1.5 billion of foreclosed real estate that is FHA insured or VA 
guaranteed and expected to have little to no loss content. The 
remaining balance of $2.5 billion of foreclosed assets has been 
written down to estimated net realizable value. Foreclosed 
assets were down $638 million, or 14%, at December 31, 2012, 
compared with December 31, 2011. At December 31, 2012, 68% 
of our foreclosed assets of $4.0 billion have been in the 
foreclosed assets portfolio one year or less. 
  Given our real estate-secured loan concentrations and 
current economic conditions, we anticipate we will continue to 
hold an elevated level of NPAs on our balance sheet. 

67

 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
Risk Management – Credit Risk Management (continued) 

TROUBLED DEBT RESTRUCTURINGS (TDRs) 

Table 32:  Troubled Debt Restructurings (TDRs) (1) 

(in millions) 

Commercial TDRs 

Commercial and industrial 

Real estate mortgage 

Real estate construction 

Lease financing 

Foreign 

Total commercial TDRs 

Consumer TDRs 

Real estate 1-4 family first mortgage 

Real estate 1-4 family junior lien mortgage 

  Other revolving credit and installment 

Trial modifications (1) 

Total consumer TDRs (2) 

Total TDRs 

TDRs on nonaccrual status 

TDRs on accrual status 

Total TDRs 

 2012  

 2011  

 2010  

 2009  

 2008  

December 31, 

 1,683  

 2,625  

 801  

 20  

 17  

 2,026  

 2,262  

 1,008  

 33  

 20  

 613  

 725  

 407  

 -  

 6  

 82  

 73  

 110  

 -  

 -  

 5,146  

 5,349  

 1,751  

 265  

 28  

 2  

 35  

 -  

 -  

 65  

 17,804  

 13,799  

 11,603  

 2,390  

 1,986  

 1,626  

 869  

 705  

 872  

 651  

 778  

 -  

 6,685  

 1,566  

 17  

 -  

 1,179  

 461  

 8  

 -  

 21,768  

 17,308  

 14,007  

 8,268  

 1,648  

 26,914  

 22,657  

 15,758  

 8,533  

 1,713  

 10,149  

 6,811  

 5,185  

 16,765  

 15,846  

 10,573  

 2,289  

 6,244  

 467  

 1,246  

$ 

$ 

$ 

$ 

 26,914  

 22,657  

 15,758  

 8,533  

 1,713  

(1)  Based on clarifying guidance from the Securities and Exchange Commission (SEC) received in December 2011, we classify trial modifications as TDRs at the beginning of the 
trial period. For many of our consumer real estate modification programs, we may require a borrower to make trial payments generally for a period of three to four months. 
Prior to the SEC clarification, we classified trial modifications as TDRs once a borrower successfully completed the trial period in accordance with the terms. 

(2)  December 31, 2012, includes $5.2 billion of loans, consisting of $4.5 billion of first mortgages, $506 million of junior liens and $140 million of auto and other loans, resulting 

from the OCC guidance issued in third quarter 2012, which requires consumer loans discharged in bankruptcy to be classified as TDRs, as well as written down to net 
realizable collateral value. 

Table 33:  TDRs Balance by Quarter During 2012 

Dec. 31, 

Sept. 30, 

June 30, 

Mar. 31, 

 2012  

 2012  

 2012  

 2012  

$ 

 1,683  

 2,625  

 1,877  

 2,498  

 1,937  

 2,457  

 1,967  

 2,485  

 801  

 949  

 980  

 1,048  

 20  

 17  

 26  

 28  

 27  

 28  

 29  

 19  

 5,146  

 5,378  

 5,429  

 5,548  

 17,804  

 17,861  

 13,919  

 13,870  

 2,390  

 2,437  

 1,975  

 1,981  

 869  

 705  

 981  

 733  

 856  

 745  

 873  

 723  

 21,768  

 22,012  

 17,495  

 17,447  

 26,914  

 27,390  

 22,924  

 22,995  

 10,149  

 9,990  

 6,900  

 7,136  

 16,765  

 17,400  

 16,024  

 15,859  

$ 

$ 

$ 

 26,914  

 27,390  

 22,924  

 22,995  

(in millions) 

Commercial TDRs 

Commercial and industrial 

Real estate mortgage 

Real estate construction 

Lease financing 

Foreign 

Total commercial TDRs 

Consumer TDRs 

Real estate 1-4 family first mortgage 

Real estate 1-4 family junior lien mortgage 

  Other revolving credit and installment 

Trial modifications  

Total consumer TDRs  

Total TDRs 

TDRs on nonaccrual status 

TDRs on accrual status 

Total TDRs 

68

 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
Table 32 and Table 33 provide information regarding the 
recorded investment of loans modified in TDRs. The allowance 
for loan losses for TDRs was $5.0 billion and $5.2 billion at 
December 31, 2012 and 2011, respectively. See Note 6 (Loans 
and Allowance for Credit Losses) to Financial Statements in this 
Report for additional information regarding TDRs. In those 
situations where principal is forgiven, the entire amount of such 
principal forgiveness is immediately charged off to the extent not 
done so prior to the modification. We sometimes delay the 
timing on the repayment of a portion of principal (principal 
forbearance) and charge off the amount of forbearance if that 
amount is not considered fully collectible. 
  Our nonaccrual policies are generally the same for all loan 
types when a restructuring is involved. We re-underwrite loans 
at the time of restructuring to determine whether there is 
sufficient evidence of sustained repayment capacity based on the 
borrower’s documented income, debt to income ratios, and other 

Table 34:  Analysis of Changes in TDRs 

factors. Loans lacking sufficient evidence of sustained repayment 
capacity at the time of modification are charged down to the fair 
value of the collateral, if applicable. For an accruing loan that 
has been modified, if the borrower has demonstrated 
performance under the previous terms and the underwriting 
process shows the capacity to continue to perform under the 
restructured terms, the loan will generally remain in accruing 
status. Otherwise, the loan will be placed in nonaccrual status 
until the borrower demonstrates a sustained period of 
performance, generally six consecutive months of payments, or 
equivalent, inclusive of consecutive payments made prior to 
modification. Loans will also be placed on nonaccrual, and a 
corresponding charge-off is recorded to the loan balance, if we 
believe that principal and interest contractually due under the 
modified agreement will not be collectible. 

Table 34 provides an analysis of the changes in TDRs. 

(in millions) 

Commercial TDRs 

Balance, beginning of period 

Inflows 

  Outflows 

Charge-offs 

Foreclosure 

Payments, sales and other (1) 

Balance, end of period 

Consumer TDRs 

Balance, beginning of period 

Inflows (2) 

  Outflows 

Charge-offs (3) 

Foreclosure (3) 

Payments, sales and other (1) 

  Net change in trial modifications (4) 

Balance, end of period 

Total TDRs 

Dec. 31, 

Sept. 30,

June 30, 

Mar. 31,

Year ended Dec. 31, 

 2012  

 2012 

 2012  

 2012 

 2012  

 2011 

Quarter ended

$ 

 5,378  

 542  

 5,429 

 620 

 5,548  

 687  

 5,349  

 710  

 (66) 

 (14) 

 (84)

 (20)

 (694) 

 (567)

 (112) 

 (24) 

 (670) 

 (119) 

 (2) 

 (390) 

 5,349  

 2,559  

 (381) 

 (60) 

 1,751 

 5,379 

 (252)

 (64)

 (2,321) 

 (1,465)

 5,146  

 5,378 

 5,429  

 5,548  

 5,146  

 5,349 

 22,012  

 17,495 

 17,447  

 17,308  

 1,247  

 5,212 

 762  

 829  

 17,308  

 8,050  

 14,929 

 5,673 

 (542) 

 (333) 

 (588) 

 (28) 

 (244)

 (35)

 (404)

 (12)

 (319) 

 (25) 

 (392) 

 22  

 (295) 

 (33) 

 (434) 

 72  

 (1,400) 

 (1,091)

 (426) 

 (144)

 (1,818) 

 (1,788)

 54  

 (271)

 21,768  

 22,012 

 17,495  

 17,447  

 21,768  

 17,308 

$ 

 26,914  

 27,390 

 22,924  

 22,995  

 26,914  

 22,657 

(1)  Other outflows include normal amortization/accretion of loan basis adjustments and loans transferred to held-for-sale. 
(2)  Quarter ended September 30, 2012, includes $4.3 billion of loans, resulting from the implementation of OCC guidance issued in third quarter 2012, which requires consumer 
loans discharged in bankruptcy to be classified as TDRs, as well as written down to net realizable collateral value. Fourth quarter 2012 inflows remain elevated primarily due 
to the OCC guidance. 

(3)  Fourth quarter 2012 outflows reflect the impact of loans discharged in bankruptcy being reported as TDRs in accordance with the OCC guidance starting in third  

quarter 2012.   

(4)  Net change in trial modifications includes: inflows of new TDRs entering the trial payment period, net of outflows for modifications that either (i) successfully perform and 

enter into a permanent modification, or (ii) did not successfully perform according to the terms of the trial period plan and are subsequently charged-off, foreclosed upon or 
otherwise resolved. Our recent experience is that most of the mortgages that enter a trial payment period program are successful in completing the program requirements. 

69

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Risk Management – Credit Risk Management (continued) 

LOANS 90 DAYS OR MORE PAST DUE AND STILL ACCRUING  
Loans 90 days or more past due as to interest or principal are 
still accruing if they are (1) well-secured and in the process of 
collection or (2) real estate 1-4 family mortgage loans or 
consumer loans exempt under regulatory rules from being 
classified as nonaccrual until later delinquency, usually 120 days 
past due. PCI loans of $6.0 billion, $8.7 billion, $11.6 billion and 
$16.1 billion, at December 31, 2012, 2011, 2010 and 2009, 
respectively, are not included in these past due and still accruing 
loans even though they are 90 days or more contractually past 
due. These PCI loans are considered to be accruing due to the 
existence of the accretable yield and not based on consideration 
given to contractual interest payments. 
  Excluding insured/guaranteed loans, loans 90 days or more 
past due and still accruing at December 31, 2012, were down 
$613 million, or 30%, from December 31, 2011, due to loss 

Table 35:  Loans 90 Days or More Past Due and Still Accruing 

mitigation activities including modifications, decline in non-
strategic and liquidating portfolios, and credit stabilization. 
Loans 90 days or more past due and still accruing whose 
repayments are predominantly insured by the Federal Housing 
Administration (FHA) or guaranteed by the Department of 
Veterans Affairs (VA) for mortgages and the U.S. Department of 
Education for student loans under the Federal Family Education 
Loan Program (FFELP) were $21.8 billion, $20.5 billion, 
$15.8 billion, $16.3 billion, and $9.0 billion at 
December 31, 2012, 2011, 2010, 2009 and 2008, respectively. 

Table 35 reflects non-PCI loans 90 days or more past due and 

still accruing by class for loans not government 
insured/guaranteed. For additional information on 
delinquencies by loan class, see Note 6 (Loans and Allowance for 
Credit Losses) to Financial Statements in this Report.  

(in millions) 

 2012  

 2011 

 2010  

 2009 

 2008  

December 31, 

Loans 90 days or more past due and still accruing: 

Total (excluding PCI): 

Less: FHA insured/guaranteed by the VA (1)(2) 

Less: Student loans guaranteed under the FFELP (3) 

$ 

 23,245  

 22,569 

 18,488  

 22,188 

 11,831  

 20,745  

 19,240 

 14,733  

 15,336 

 8,185  

 1,065  

 1,281 

 1,106  

 994 

 765  

Total, not government insured/guaranteed 

$ 

 1,435  

 2,048 

 2,649  

 5,858 

 2,881  

By segment and class, not government insured/guaranteed: 

Commercial: 

Commercial and industrial 

Real estate mortgage 

Real estate construction 

Foreign 

Total commercial 

Consumer: 

Real estate 1-4 family first mortgage (2) 

Real estate 1-4 family junior lien mortgage (2)(4) 

Credit card 

  Other revolving credit and installment 

$ 

 47  

 228  

 27  

 1  

 153 

 256 

 89 

 6 

 308  

 104  

 193  

 22  

 590 

 1,014 

 909 

 73 

 303  

 504 

 627  

 2,586 

 564  

 133  

 310  

 125  

 781 

 279 

 346 

 138 

 941  

 366  

 516  

 199  

 1,623 

 515 

 795 

 339 

 218  

 70  

 250  

 34  

 572  

 883  

 457  

 687  

 282  

Total consumer 

 1,132  

 1,544 

 2,022  

 3,272 

 2,309  

Total, not government insured/guaranteed 

$ 

 1,435  

 2,048 

 2,649  

 5,858 

 2,881  

(1)  Represents loans whose repayments are predominantly insured by the FHA or guaranteed by the VA. 
(2)  Includes MHFS 90 days or more past due and still accruing. 
(3)  Represents loans whose repayments are predominantly guaranteed by agencies on behalf of the U.S. Department of Education under the FFELP. 
(4)  The balance at December 31, 2012, includes the impact from the transfer of certain 1-4 family junior lien mortgages to nonaccrual loans in accordance with the Interagency 

Guidance issued on January 31, 2012. 

70

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NET CHARGE-OFFS 

Table 36:  Net Charge-offs 

($ in millions) 

2012 
Commercial: 

Commercial and 
industrial 

Year ended 

Quarter ended   

December 31, 

December 31,     

September 30,

June 30,     

March 31,   

Net loan  % of 

Net loan  % of   

Net loan  % of   Net loan  % of   Net loan % of  

charge- 

avg. 

charge- 

avg.   

charge- 

avg.

charge- 

avg.

charge-

avg.

offs 

loans 

offs loans (1)   

offs loans (1)  

offs loans (1)  

offs loans (1)  

$ 

 845    0.49  %  $ 

  Real estate mortgage 
  Real estate construction 

Lease financing 
Foreign 

 219    0.21 
 67    0.37 

 5    0.04  
 79    0.20  

 209  

 38  
 (18) 

 2  
 24  

 0.46  %  $ 

 131  

 0.29  %  $ 

 249  

 0.58  %  $ 

 256 

 0.62  % 

 0.14    
 (0.43)   

 0.04      
 0.25      

 54  
 1  

 1  
 30  

 0.21 
 0.03 

 0.03 
 0.29 

 81  
 17  

 -  
 11  

 0.31 
 0.40 

 - 
 0.11 

 46 
 67 

 2 
 14 

 0.17 
 1.43 

 0.06 
 0.14 

Total commercial 

 1,215    0.35  

 255  

 0.29      

 217  

 0.24 

 358  

 0.42 

 385 

 0.45 

Consumer: 
  Real estate 1-4 family 

first mortgage 

 2,856    1.22  

 649  

 1.05      

 673  

 1.15 

 743  

 1.30  

 791 

 1.39 

  Real estate 1-4 family 

junior lien mortgage 

Credit card 

  Other revolving credit 

 3,178    3.93  
 916    4.02  

 690  
 222  

 3.57      
 3.71      

 1,036  
 212  

 5.17 
 3.67 

 689  
 240  

 3.38 
 4.37 

 763 
 242 

 3.62 
 4.40 

and installment 

 869    1.00  

 265  

 1.21      

 220  

 1.00 

 170  

 0.79 

 214 

 0.99 

Total consumer (2) 

 7,819    1.84  

 1,826  

 1.68      

 2,141  

 2.01 

 1,842  

 1.76 

 2,010 

 1.91 

Total 

$ 

 9,034    1.17  %  $ 

 2,081  

 1.05  %  $ 

 2,358  

 1.21  %  $   2,200  

 1.15  %  $   2,395 

 1.25  % 

2011 

Commercial: 

Commercial and industrial  $ 

 1,179  

 0.75  %  $ 

Real estate mortgage 

Real estate construction 

Lease financing 

Foreign 

 493  

 0.48 

 205  

 0.95 

 14  

 0.11  

 128  

 0.35  

 0.74  %  $ 

 261  

 0.65  %  $ 

 310  

 117  

 0.44    

 (5) 

 (0.09)   

 4  

 45  

 0.13      

 0.45      

 96  

 55  

 3  

 8  

 0.37 

 1.06 

 0.11 

 0.08 

 254  

 128  

 72  

 1  

 47  

 0.66  %  $ 

 0.50 

 1.32 

 0.01 

 0.52 

 354 

 152 

 83 

 6 

 28 

 0.96  % 

 0.62 

 1.38 

 0.18 

 0.34 

Total commercial 

 2,019  

 0.61  

 471  

 0.54      

 423  

 0.50 

 502  

 0.62 

 623 

 0.79 

Consumer: 

Real estate 1-4 family 

first mortgage 

 3,478  

 1.53  

 844  

 1.46      

 821  

 1.46 

 909  

 1.62  

 904 

 1.60 

Real estate 1-4 family 

junior lien mortgage 

Credit card 

  Other revolving credit 

 3,545  

 3.91  

 1,198  

 5.58  

 800  

 256  

 3.64      

 4.63      

 842  

 266  

 3.75 

 4.90 

 909  

 294  

 3.97 

 5.63 

 994 

 382 

 4.25 

 7.21 

and installment 

 1,059  

 1.22  

 269  

 1.24      

 259  

 1.19 

 224  

 1.03 

 307 

 1.42 

Total consumer 

 9,280  

 2.18  

 2,169  

 2.02      

 2,188  

 2.06 

 2,336  

 2.21 

 2,587 

 2.42 

Total 

$ 

 11,299  

 1.49  %  $ 

 2,640  

 1.36  %  $ 

 2,611  

 1.37  %  $ 

 2,838  

 1.52  %  $ 

 3,210 

 1.73  % 

(1)  Quarterly net charge-offs as a percentage of average loans are annualized. 
(2)  The year ended December 31, 2012, includes $888 million resulting from the OCC guidance issued in third quarter 2012, which requires consumer loans discharged in 

bankruptcy to be placed on nonaccrual status and written down to net realizable collateral value, regardless of their delinquency status. Upon initial implementation of the 
OCC guidance in third quarter 2012, $567 million was charged off.  

71

 
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
   
  
 
 
 
 
 
 
 
   
 
 
 
 
   
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
   
   
 
 
 
   
   
 
   
 
 
 
 
 
   
 
 
   
 
 
   
 
 
 
   
 
 
 
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
   
   
 
 
 
 
   
   
 
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
   
   
 
 
 
   
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
   
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
   
   
 
 
 
   
   
 
   
 
 
 
 
 
   
 
 
   
 
 
   
 
 
 
 
   
 
 
 
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
   
   
 
 
 
 
   
   
 
   
 
 
 
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
   
   
 
 
 
   
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Risk Management – Credit Risk Management (continued) 

Table 36 presents net charge-offs for the four quarters and 

full year of 2012 and 2011. Net charge-offs in 2012 were 
$9.0 billion (1.17% of average total loans outstanding) compared 
with $11.3 billion (1.49%) in 2011. Net charge-offs in 2012 
included $888 million resulting from the OCC guidance issued 
in third quarter 2012. Excluding the impact of this guidance, net 
charge-offs in 2012 were $8.1 billion (1.05% of average total 
loans outstanding), and total net charge-offs as a percentage of 
average loans decreased in each of the four quarters of the year, 
as we saw signs of stabilization in the housing market although 
the economic recovery remained uneven. 
  Net charge-offs in the real estate 1-4 family first mortgage 
portfolio totaled $2.9 billion in 2012, compared with $3.5 billion 
a year ago. 
  Net charge-offs in the real estate 1-4 family junior lien 
portfolio decreased $367 million to $3.2 billion in 2012. More 
information about the home equity portfolio, which includes 
substantially all of our real estate 1-4 family junior lien mortgage 
loans, is available in Table 27 of this Report and the related 
discussion.  
  Credit card net charge-offs decreased $282 million to 
$916 million in 2012.  
  Commercial net charge-offs were $1.2 billion in 2012 
compared with $2.0 billion in 2011, as market liquidity and 
improving market conditions helped stabilize performance 
results. 

ALLOWANCE FOR CREDIT LOSSES  The allowance for credit 
losses, which consists of the allowance for loan losses and the 
allowance for unfunded credit commitments, is management’s 
estimate of credit losses inherent in the loan portfolio and 
unfunded credit commitments at the balance sheet date, 
excluding loans carried at fair value. The detail of the changes in 
the allowance for credit losses by portfolio segment (including 
charge-offs and recoveries by loan class) is in Note 6 (Loans and 
Allowance for Credit Losses) to Financial Statements in this 
Report.  
  We employ a disciplined process and methodology to 
establish our allowance for credit losses each quarter. This 
process takes into consideration many factors, including 
historical and forecasted loss trends, loan-level credit quality 
ratings and loan grade-specific loss factors. The process involves 
subjective and complex judgments. In addition, we review a 
variety of credit metrics and trends. These credit metrics and 
trends, however, do not solely determine the amount of the 
allowance as we use several analytical tools. For additional 
information on our allowance for credit losses, see the “Critical 
Accounting Policies – Allowance for Credit Losses” section, 
Note 1 (Summary of Significant Accounting Policies) and Note 6 
(Loans and Allowance for Credit Losses) to Financial Statements 
in this Report. 

Table 37 presents an analysis of the allowance for credit 

losses by loan segments and classes for the last five years. 

72

 
 
 
 
Table 37:  Allocation of the Allowance for Credit Losses (ACL) 

 2012   

Loans  

as %  

 of total  

 2011    

Loans   

as %   

 2010    

Loans   

as %   

 2009    

Loans   

as %  

December 31,   

 2008    

Loans   

as %   

  of total   

  of total   

  of total  

  of total   

ACL 

loans  

ACL 

loans   

ACL 

loans   

ACL 

loans  

ACL 

loans   

(in millions) 

Commercial: 

Commercial and industrial 

$ 

 2,543  

 23  % $   2,649  

 22  % $   3,299  

 20  % $   4,014  

 20 % $   4,129  

 23  % 

Real estate mortgage 

Real estate construction 

Lease financing 

Foreign 

 2,283  

 13   

 2,550  

 14    

 3,072  

 13    

   2,398  

 12   

 931  

 11    

 552  

 85  

 251  

 2   

 2   

 5   

 893  

 82  

 184  

 2    

 2    

 5    

 1,387  

 4    

   1,242  

 5   

   1,103  

 173  

 238  

 2    

 4    

 181  

 306  

 2   

 4   

 135  

 265  

 5    

 2    

 4    

Total commercial 

 5,714  

 45   

 6,358  

 45    

 8,169  

 43    

   8,141  

 43   

   6,563  

 45    

Consumer: 

Real estate 1-4 family first mortgage 

 6,100  

 31   

 6,934  

 30    

 7,603  

 30    

   6,449  

 29   

   4,938  

 28    

Real estate 1-4 family 

junior lien mortgage 

Credit card 

 3,462  

 10   

 3,897  

 11    

 4,557  

 13    

   5,430  

 13   

   4,496  

 13    

 1,234  

 3   

 1,294  

 3    

 1,945  

 3    

   2,745  

 3   

   2,463  

 3    

  Other revolving credit and installment 

 967  

 11   

 1,185  

 11    

 1,189  

 11    

   2,266  

 12   

   3,251  

 11    

Total consumer 

   11,763  

 55   

13,310  

 55    

   15,294  

 57    

16,890  

 57   

15,148  

 55    

Total 

$   17,477  

 100  % $ 

19,668  

 100  % $  23,463  

 100  % $ 

25,031  

 100 % $ 

21,711  

 100  % 

Components: 

Allowance for loan losses 

Allowance for unfunded 

credit commitments 

Allowance for credit losses 

Allowance for loan losses as a percentage 

$ 

$ 

2012   

2011    

2010    

2009    

2008    

December 31,   

 17,060   

 19,372    

 23,022    

 24,516    

 21,013    

 417   

 296    

 441    

 515    

 698    

 17,477   

 19,668    

 23,463    

 25,031    

 21,711    

of total loans 

 2.13  %  

 2.52    

 3.04    

 3.13    

 2.43    

Allowance for loan losses as a percentage 

of total net charge-offs 

Allowance for credit losses as a percentage 

of total loans 

Allowance for credit losses as a percentage 

of total nonaccrual loans 

 189   

 2.19   

 85   

 171     

 2.56     

 92     

 130   

 3.10   

 89   

 135     

 268   

 3.20     

 2.51   

 103     

 319   

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Risk Management – Credit Risk Management (continued) 

In addition to the allowance for credit losses there was 
$7.0 billion, $10.7 billion and $13.4 billion of nonaccretable 
difference at December 31, 2012, 2011 and 2010 respectively, to 
absorb losses for PCI loans. The allowance for credit losses is 
lower than otherwise would have been required without PCI 
loan accounting. As a result of PCI loans, certain ratios of the 
Company may not be directly comparable with periods prior to 
the Wachovia merger and credit-related metrics for other 
financial institutions. For additional information on PCI loans, 
see the “Risk Management – Credit Risk Management – 
Purchased Credit-Impaired Loans” section, Note 1 (Summary of 
Significant Accounting Policies) and Note 6 (Loans and 
Allowance for Credit Losses) to Financial Statements in this 
Report.  

The ratio of the allowance for credit losses to total 
nonaccrual loans may fluctuate significantly from period to 
period due to such factors as the mix of loan types in the 
portfolio, borrower credit strength and the value and 
marketability of collateral. Over half of nonaccrual loans were 
home mortgages at December 31, 2012. 

The 2012 provision of $7.2 billion was $1.8 billion less than 

net charge-offs as a result of continued strong credit 
performance. The provision incorporated estimated losses 
attributable to Super Storm Sandy, which caused destruction 
along the northeast coast of the U.S. in late October 2012 and 
affected primarily our consumer real estate loan portfolios. 
Based on available damage assessments, the extent of insurance 
coverage, the availability of government assistance for our 
borrowers, and our estimate of the potential impact on 
borrowers’ ability and willingness to repay their loans, we 
estimated the increase in net charge-offs attributable to Super 
Storm Sandy to be between $200 million and $800 million. 
After considering various factors, including our estimate of the 
probabilities associated with various outcomes, we incorporated 
$425 million into our provision for 2012. The OCC guidance 
issued in 2012 requires consumer loans discharged in 
bankruptcy to be placed on nonaccrual status and written down 
to net realizable collateral value, regardless of their delinquency 
status. While the impact of the OCC guidance accelerated 
charge-offs of performing consumer loans discharged in 
bankruptcy in 2012, the allowance had coverage for these 
charge-offs. Total provision for credit losses was $7.2 billion in 
2012, $7.9 billion in 2011 and $15.8 billion in 2010. 

 The 2011 provision of $7.9 billion was $3.4 billion less than 

net charge-offs. Primary drivers of the 2011 allowance release 
were decreased net charge-offs and continued improvement in 
the credit quality of the commercial and consumer portfolios 
and related loss estimates as seen in declining delinquency and 
nonperforming loan levels. 

In 2010, the provision of $15.8 billion was $2.0 billion less 
than net charge-offs. The allowance release was primarily due to 
continued improvement in the consumer portfolios and related 
loss estimates and improvement in economic conditions. These 
drivers were partially offset by an increase in impaired loans and 
related allowance primarily associated with increased consumer 
loan modification efforts and a $693 million addition to the 
allowance due to adoption of consolidation accounting guidance 
on January 1, 2010. 

74

In determining the appropriate allowance attributable to our 

residential real estate portfolios, our process considers the 
associated credit cost, including re-defaults of modified loans 
and projected loss severity for loan modifications that occur or 
are probable to occur. In addition, our process incorporates the 
estimated allowance associated with recent events including our 
settlements announced in February 2012 and January 2013 with 
federal and state government entities relating to our mortgage 
servicing and foreclosure practices and high risk portfolios 
defined in the Interagency Guidance relating to junior lien 
mortgages. 
  Changes in the allowance reflect changes in statistically 
derived loss estimates, historical loss experience, current trends 
in borrower risk and/or general economic activity on portfolio 
performance, and management’s estimate for imprecision and 
uncertainty.  
  We believe the allowance for credit losses of $17.5 billion at 
December 31, 2012, was appropriate to cover credit losses 
inherent in the loan portfolio, including unfunded credit 
commitments, at that date. The allowance for credit losses is 
subject to change and reflects existing factors as of the date of 
determination, including economic or market conditions and 
ongoing internal and external examination processes. Due to the 
sensitivity of the allowance for credit losses to changes in the 
economy and business environment, it is possible that we will 
incur incremental credit losses not anticipated as of the balance 
sheet date. Absent significant deterioration in the economy, we 
continue to expect future allowance releases in 2013, but at a 
lower level than 2012. Our process for determining the 
allowance for credit losses is discussed in the “Critical 
Accounting Policies – Allowance for Credit Losses” section and 
Note 1 (Summary of Significant Accounting Policies) to Financial 
Statements in this Report. 

LIABILITY FOR MORTGAGE LOAN REPURCHASE LOSSES We 
sell residential mortgage loans to various parties, including (1) 
government-sponsored entities Freddie Mac and Fannie Mae 
(GSEs) who include the mortgage loans in GSE-guaranteed 
mortgage securitizations, (2) SPEs that issue private label MBS, 
and (3) other financial institutions that purchase mortgage loans 
for investment or private label securitization. In addition, we 
pool FHA-insured and VA-guaranteed mortgage loans that back 
securities guaranteed by the Government National Mortgage 
Association (GNMA). We may be required to repurchase these 
mortgage loans, indemnify the securitization trust, investor or 
insurer, or reimburse the securitization trust, investor or insurer 
for credit losses incurred on loans (collectively, repurchase) in 
the event of a breach of contractual representations or 
warranties that is not remedied within a period (usually 90 days 
or less) after we receive notice of the breach.  
  We have established a mortgage repurchase liability related 
to various representations and warranties that reflect 
management’s estimate of probable losses for loans for which we 
have a repurchase obligation, whether or not we currently 
service those loans, based on a combination of factors. Our 
mortgage repurchase liability estimation process also 
incorporates a forecast of repurchase demands associated with 
mortgage insurance rescission activity. Our mortgage 

 
 
 
 
 
 
 
 
 
repurchase liability considers all vintages, however, repurchase 
demands have predominantly related to 2006 through 2008 
vintages and to GSE-guaranteed MBS. 

During 2012, we continued to experience elevated levels of 

repurchase activity measured by the number of investor 
repurchase demands. We repurchased or reimbursed investors 
for incurred losses on mortgage loans with original balances of 
$2.5 billion in 2012, compared with $2.8 billion in 2011. 
Additionally, we negotiated settlements on pools of mortgage 
loans with original sold balances of $341 million in 2011, to 
eliminate the risk of repurchase on these loans. We had no such 
settlements in 2012. We incurred net losses on repurchased 
loans and investor reimbursements totalling $1.1 billion in 2012, 
compared with $1.2 billion in 2011. 

Table 38 provides the number of unresolved repurchase 

demands and mortgage insurance rescissions. We do not 
typically receive repurchase requests from GNMA, FHA and the 
Department of Housing and Urban Development (HUD) or VA. 

As an originator of an FHA-insured or VA-guaranteed loan, we 
are responsible for obtaining the insurance with FHA or the 
guarantee with the VA. To the extent we are not able to obtain 
the insurance or the guarantee we must request permission to 
repurchase the loan from the GNMA pool. Such repurchases 
from GNMA pools typically represent a self-initiated process 
upon discovery of the uninsurable loan (usually within 180 days 
from funding of the loan). Alternatively, in lieu of repurchasing 
loans from GNMA pools, we may be asked by the FHA/HUD or 
the VA to indemnify them (as applicable) for defects found in the 
Post Endorsement Technical Review process or audits 
performed by FHA/HUD or the VA. The Post Endorsement 
Technical Review is a process whereby the HUD performs 
underwriting audits of closed/insured FHA loans for potential 
deficiencies. Our liability for mortgage loan repurchase losses 
incorporates probable losses associated with such 
indemnification. 

Table 38:  Unresolved Repurchase Demands and Mortgage Insurance Rescissions 

Government

sponsored entities (1)

Private

rescissions with no demand (2) 

Total

Mortgage insurance 

($ in millions) 

loans 

balance (3)

loans 

  balance (3)

loans 

balance (3)

loans

  balance (3)

Number of

  Original loan

  Number of

  Original loan

Number of 

Original loan

  Number of

  Original loan

2012    

December 31, 

September 30, 

June 30, 

March 31, 

2011  

December 31, 

September 30, 

June 30, 

March 31, 

 6,621   $ 

 6,525   

 5,687  

 6,333  

 7,066  

 6,577  

 6,876  

 6,210  

 1,503 

 1,489 

 1,265 

 1,398 

 1,575 

 1,500 

 1,565 

 1,395 

 1,306   $ 

 1,513   

 913  

 857  

 470  

 582  

 695  

 1,973  

 281 

 331 

 213 

 241 

 167 

 208 

 230 

 424 

 753   $ 

 817   

 840  

 970  

 1,178  

 1,508  

 2,019  

 2,885  

 160 

 183 

 188 

 217 

 268 

 314 

 444 

 674 

 8,680  $ 

 8,855  

 7,440 

 8,160 

 8,714 

 8,667 

 9,590 

 11,068 

 1,944 

 2,003 

 1,666 

 1,856 

 2,010 

 2,022 

 2,239 

 2,493 

(1)  Includes repurchase demands of 661 and $132 million, 534 and $111 million, 526 and $103 million, 694 and $131 million, 861 and $161 million, 878 and $173 million, 

892 and $179 million and 685 and $132 million for December 31, September 30, June 30 and March 31, 2012, and December 31, September 30, June 30 and 
March 31, 2011, respectively, received from investors on mortgage servicing rights acquired from other originators. We generally have the right of recourse against the seller 
and may be able to recover losses related to such repurchase demands subject to counterparty risk associated with the seller. The number of repurchase demands from GSEs 
that are from mortgage loans originated in 2006 through 2008 totaled 81% at December 31, 2012. 

(2)  As part of our representations and warranties in our loan sales contracts, we typically represent to GSEs and private investors that certain loans have mortgage insurance to 

the extent there are loans that have loan to value ratios in excess of 80% that require mortgage insurance. To the extent the mortgage insurance is rescinded by the 
mortgage insurer due to a claim of breach of a contractual representation or warranty, the lack of insurance may result in a repurchase demand from an investor. Similar to 
repurchase demands, we evaluate mortgage insurance rescission notices for validity and appeal for reinstatement if the rescission was not based on a contractual breach. 
When investor demands are received due to lack of mortgage insurance, they are reported as unresolved repurchase demands based on the applicable investor category for 
the loan (GSE or private). Over the last year, approximately 20% of our repurchase demands from GSEs had mortgage insurance rescission as one of the reasons for the 
repurchase demand. Of all the mortgage insurance rescission notices received in 2011, approximately 80% have resulted in repurchase demands through December 2012. 
Not all mortgage insurance rescissions received as far back as 2011 have been completed through the appeals process with the mortgage insurer and, upon successful 
appeal, we work with the investor to rescind the repurchase demand. 

(3)  While the original loan balances related to these demands are presented above, the establishment of the repurchase liability is based on a combination of factors, such as our 

appeals success rates, reimbursement by correspondent and other third party originators, and projected loss severity, which is driven by the difference between the current 
loan balance and the estimated collateral value less costs to sell the property. 

The overall level of unresolved repurchase demands and 

mortgage insurance rescissions outstanding at 
December 31, 2012, was down from a year ago in both number of 
outstanding loans and in total dollar balances as we continued to 
work through the new demands and mortgage insurance 
rescissions. Customary with industry practice, we have the right 
of recourse against correspondent lenders from whom we have 
purchased loans with respect to representations and warranties. 
Of total repurchase demands and mortgage insurance recissions 
outstanding as of December 31, 2012, presented in Table 38, 
approximately 25% relate to loans purchased from 
correspondent lenders. Due primarily to the financial difficulties 

of some correspondent lenders, we are currently recovering on 
average approximately 45% of losses from these lenders. 
Historical recovery rates as well as projected lender performance 
are incorporated in the establishment of our mortgage 
repurchase liability. 
  We believe we have a high quality residential mortgage loan 
servicing portfolio. Of the $1.9 trillion in the residential 
mortgage loan servicing portfolio at December 31, 2012, 93% 
was current, less than 2% was subprime at origination, and less 
than 1% was home equity securitizations. Our combined 
delinquency and foreclosure rate on this portfolio was 7.04% at 
December 31, 2012, compared with 7.96% at December 31, 2011. 

75

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Risk Management – Credit Risk Management (continued) 

Four percent of this portfolio is private label securitizations for 
which we originated the loans and therefore have some 
repurchase risk. Although we have observed an increase in 
outstanding demands, compared to December 31, 2011, 
associated with our private label securitizations as some 
investors have reviewed defaulted loans for potential breaches of 
our loan sale representations and warranties, we continue to 
believe the risk of repurchase in our private label securitizations 
is substantially reduced, relative to other private label 
securitizations, because approximately one-half of this portfolio 
of private label securitizations do not contain representations 
and warranties regarding borrower or other third party 
misrepresentations related to the mortgage loan, general 
compliance with underwriting guidelines, or property valuation, 
which are commonly asserted bases for repurchase. For this 4% 
private label securitization segment of our residential mortgage 
loan servicing portfolio (weighted average age of 86 months), 
58% are loans from 2005 vintages or earlier; 78% were prime at 
origination; and approximately 64% are jumbo loans. The 
weighted-average LTV as of December 31, 2012 for this private 

Table 39:  Changes in Mortgage Repurchase Liability 

securitization segment was 75%. We believe the highest risk 
segment of these private label securitizations is the subprime 
loans originated in 2006 and 2007. These subprime loans have 
seller representations and warranties and currently have LTVs 
close to or exceeding 100%, and represent 9% of the private label 
securitization portion of the residential mortgage servicing 
portfolio. We had $180 million of repurchases related to private 
label securitizations in 2012 compared with $110 million in 2011. 
  Of the servicing portfolio, 4% is non-agency acquired 
servicing and 1% is private whole loan sales. We did not 
underwrite and securitize the non-agency acquired servicing and 
therefore we have no obligation on that portion of our servicing 
portfolio to the investor for any repurchase demands arising 
from origination practices. For the private whole loan segment, 
while we do have repurchase risk on these loans, less than 2% 
were subprime at origination and loans that were sold and 
subsequently securitized are included in the private label 
securitization segment discussed above. 

 Table 39 summarizes the changes in our mortgage 

repurchase liability. 

Dec. 31,  Sept. 30, June 30, Mar. 31,

 Year ended Dec. 31,  

Quarter ended    

(in millions) 

 2012  

 2012 

 2012 

 2012 

 2012  

 2011  

 2010 

Balance, beginning of period 

Provision for repurchase losses: 

Loan sales 

Change in estimate (1) 

Total additions 

Losses 

$ 

 2,033  

 1,764 

 1,444 

 1,326 

 1,326  

 1,289  

 1,033  

 66  

 313  

 75 

387 

 72 

597 

 62 

368 

 275  

 101  

 144  

 1,665  

 1,184  

 1,474  

 379  
 (206) 

 462 
 (193)

 669 
 (349)

 430 
 (312)  

 1,940  
 (1,060) 

 1,285  
 (1,248) 

 1,618  
 (1,362) 

Balance, end of period 

$ 

 2,206  

 2,033 

 1,764 

 1,444 

 2,206  

 1,326  

 1,289  

(1) Results from changes in investor demand and mortgage insurer practices, credit deterioration and changes in the financial stability of correspondent lenders. 

The mortgage repurchase liability of $2.2 billion at 

December 31, 2012, represents our best estimate of the probable 
loss that we expect to incur for various representations and 
warranties in the contractual provisions of our sales of mortgage 
loans. The mortgage repurchase liability estimation process 
requires management to make difficult, subjective and complex 
judgments about matters that are inherently uncertain, 
including demand expectations, economic factors, and the 
specific characteristics of the loans subject to repurchase. Our 
evaluation considers all vintages and the collective actions of the 
GSEs and their regulator, the Federal Housing Finance Agency 
(FHFA), mortgage insurers and our correspondent lenders. We 
maintain regular contact with the GSEs, the FHFA, and other 
significant investors to monitor their repurchase demand 
practices and issues as part of our process to update our 
repurchase liability estimate as new information becomes 
available. 
  Our liability for mortgage repurchases, included in “Accrued 
expenses and other liabilities” in our consolidated balance sheet, 
was $2.2 billion at December 31, 2012, and $1.3 billion at 
December 31, 2011. In 2012, we provided $1.9 billion, which 
reduced net gains on mortgage loan origination/sales activities, 
compared with a provision of $1.3 billion for 2011 and 

$1.6 billion for 2010. Our provision in 2012 reflected an increase 
in projections of future GSE repurchase demands, net of appeals, 
for the pre-2009 vintages to incorporate the impact of recent 
trends in file requests and repurchase demand activity 
(comprising approximately 58% of the 2012 provision), an 
increase in probable loss estimates for mortgage insurance 
rescissions (approximately 10%), new loan sales (approximately 
14%), an increase in probable loss estimates for non-agency risk 
(approximately 9%), and various other observed trends affecting 
our repurchase liability including higher than anticipated loss 
severity (approximately 9%). The increase in projected future 
GSE repurchase demands in 2012 was predominantly a result of 
an increase in the expected file reviews by the GSEs as well as an 
increase in observed demand rates on these file reviews based on 
our most recent experience with them. 
  Because of the uncertainty in the various estimates 
underlying the mortgage repurchase liability, there is a range of 
losses in excess of the recorded mortgage repurchase liability 
that are reasonably possible. The estimate of the range of 
possible loss for representations and warranties does not 
represent a probable loss, and is based on currently available 
information, significant judgment, and a number of assumptions 
that are subject to change. The high end of this range of 

76

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
reasonably possible losses in excess of our recorded liability was 
$2.4 billion at December 31, 2012, and was determined based 
upon modifying the assumptions (particularly to assume 
significant changes in investor repurchase demand practices) 
utilized in our best estimate of probable loss to reflect what we 
believe to be the high end of reasonably possible adverse 
assumptions. For additional information on our repurchase 
liability, see the “Critical Accounting Policies – Liability for 
Mortgage Loan Repurchase Losses” section and Note 9 
(Mortgage Banking Activities) to Financial Statements in this 
Report. 

Table 40:  Mortgage Repurchase Liability – 
Sensitivity/Assumptions 

(in millions) 

Mortgage   

repurchase  
liability  

Balance at December 31, 2012 

$ 

 2,206   

Loss on repurchases (1) 

     Increase in liability from: 

10% higher losses 

25% higher losses 

Repurchase rate assumption (2) 

Increase in liability from: 

10% higher repurchase rates 

25% higher repurchase rates 

 39.5  % 

 207    

 518    

 0.5  % 

 194   

 485   

$ 

$ 

(1) Represents total estimated average loss rate on repurchased loans, net of 
recovery from third party originators, based on historical experience and 
current economic conditions. The average loss rate includes the impact of 
repurchased loans for which no loss is expected to be realized. 

(2) Represents the combination of the estimated investor audit/file review rate, 

the investor demand rate on those audited loans, and the unsuccessful appeal 
rate on those demands. As such, the repurchase rate can be significantly 
impacted by changes in investor behavior if they decide to review/audit more 
loans or demand more repurchases on the loans they audit. These behavior 
changes drive a significant component of our estimated high end of the range 
of reasonably possible losses in excess of our recorded repurchase liability, 
which includes adverse assumptions in excess of the sensitivity ranges 
presented in this table. 

To the extent that economic conditions and the housing 
market do not continue to stabilize or future investor repurchase 
demands and appeals success rates differ from past experience, 
we could continue to have increased demands and increased loss 
severity on repurchases, causing future additions to the 
repurchase liability. However, some of the underwriting 
standards that were permitted by the GSEs on the 2006 through 
2008 vintages, which significantly contributed to the recent 
levels of repurchase demands, were tightened starting in mid to 
late 2008. Accordingly, we have not experienced and we do not 
expect a similar rate of repurchase requests from the pre-2006 
and the 2009 and later vintages. 

RISKS RELATING TO SERVICING ACTIVITIES  In addition to 
servicing loans in our portfolio, we act as servicer and/or master 
servicer of residential mortgage loans included in GSE-
guaranteed mortgage securitizations, GNMA-guaranteed 
mortgage securitizations of FHA-insured/VA-guaranteed 
mortgages and private label mortgage securitizations, as well as 
for unsecuritized loans owned by institutional investors. The 

following discussion summarizes the primary duties and 
requirements of servicing and related industry developments. 

General Servicing Duties and Requirements  
The loans we service were originated by us or by other mortgage 
loan originators. As servicer, our primary duties are typically to 
(1) collect payments due from borrowers, (2) advance certain 
delinquent payments of principal and interest, (3) maintain and 
administer any hazard, title or primary mortgage insurance 
policies relating to the mortgage loans, (4) maintain any 
required escrow accounts for payment of taxes and insurance 
and administer escrow payments, (5) foreclose on defaulted 
mortgage loans or, to the extent consistent with the documents 
governing a securitization, consider alternatives to foreclosure, 
such as loan modifications or short sales, and (6) for loans sold 
into private label securitizations, manage the foreclosed property 
through liquidation. As master servicer, our primary duties are 
typically to (1) supervise, monitor and oversee the servicing of 
the mortgage loans by the servicer, (2) consult with each servicer 
and use reasonable efforts to cause the servicer to observe its 
servicing obligations, (3) prepare monthly distribution 
statements to security holders and, if required by the 
securitization documents, certain periodic reports required to be 
filed with the SEC, (4) if required by the securitization 
documents, calculate distributions and loss allocations on the 
mortgage-backed securities, (5) prepare tax and information 
returns of the securitization trust, and (6) advance amounts 
required by non-affiliated servicers who fail to perform their 
advancing obligations.  
  Each agreement under which we act as servicer or master 
servicer generally specifies a standard of responsibility for 
actions we take in such capacity and provides protection against 
expenses and liabilities we incur when acting in compliance with 
the specified standard. For example, most private label 
securitization agreements under which we act as servicer or 
master servicer typically provide that the servicer and the master 
servicer are entitled to indemnification by the securitization 
trust for taking action or refraining from taking action in good 
faith or for errors in judgment. However, we are not 
indemnified, but rather are required to indemnify the 
securitization trustee, against any failure by us, as servicer or 
master servicer, to perform our servicing obligations or against 
any of our acts or omissions that involve wilful misfeasance, bad 
faith or gross negligence in the performance of, or reckless 
disregard of, our duties. In addition, if we commit a material 
breach of our obligations as servicer or master servicer, we may 
be subject to termination if the breach is not cured within a 
specified period following notice, which can generally be given 
by the securitization trustee or a specified percentage of security 
holders. Whole loan sale contracts under which we act as 
servicer generally include similar provisions with respect to our 
actions as servicer. The standards governing servicing in GSE-
guaranteed securitizations, and the possible remedies for 
violations of such standards, vary, and those standards and 
remedies are determined by servicing guides maintained by the 
GSEs, contracts between the GSEs and individual servicers and 
topical guides published by the GSEs from time to time. Such 

77

 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
       
       
 
 
 
 
 
 
 
 
 
 
 
 
 
       
       
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Risk Management – Credit Risk Management (continued) 

remedies could include indemnification or repurchase of an 
affected mortgage loan. 

Consent Orders and Settlement Agreements for 
Mortgage Servicing and Foreclosure Practices 

In April 2011, the FRB and the Office of the Comptroller of 
the Currency (OCC) issued Consent Orders that require us to 
correct deficiencies in our residential mortgage loan servicing 
and foreclosure practices that were identified by federal banking 
regulators in their fourth quarter 2010 review. The Consent 
Orders also require that we improve our servicing and 
foreclosure practices. We have implemented all of the 
operational changes that resulted from the expanded servicing 
responsibilities outlined in the Consent Orders. 

On February 9, 2012, a federal/state settlement was 
announced among the DOJ, HUD, the Department of the 
Treasury, the Department of Veterans Affairs, the Federal Trade 
Commission (FTC), the Executive Office of the U.S. Trustee, the 
Consumer Financial Protection Bureau, a task force of Attorneys 
General representing 49 states, Wells Fargo, and four other 
servicers related to investigations of mortgage industry servicing 
and foreclosure practices. While Oklahoma did not participate in 
the larger settlement, it settled separately with the five servicers 
under a simplified agreement. Under the terms of the larger 
settlement, which will remain in effect for three and a half years 
(subject to a trailing review period) we have agreed to the 
following programmatic commitments, consisting of three 
components totaling approximately $5.3 billion: 

(cid:120)  Consumer Relief Program commitment of $3.4 billion 
(cid:120)  Refinance Program commitment of $900 million 
(cid:120) 
Foreclosure Assistance Program of $1 billion 

  Additionally and simultaneously, the OCC and FRB 
announced the imposition of civil money penalties of 
$83 million and $87 million, respectively, pursuant to the 
Consent Orders. While still subject to FRB confirmation, Wells 
Fargo believes the civil money obligations were satisfied through 
payments made under the Foreclosure Assistance Program to 
the federal government and participating states for their use to 
address the impact of foreclosure challenges as they determine 
and which may include direct payments to consumers. 
  We are in the process of successfully executing activities 
under both the Consumer Relief and the Refinance Programs in 
accordance with the terms of our commitments. In our 
February 14, 2013, submission to the Monitor of the National 
Mortgage Settlement, we reported $1.9 billion of earned credits 
toward our Consumer Relief commitment and $1.1 billion of 
earned credits toward our Refinance Program commitment. 
Refinance Program earned credits in excess of our required 
commitment of $900 million can be applied towards our 
Consumer Relief commitment obligations, subject to a limit of 
$343 million of earned credits. Our earned credits are subject to 
review and approval by the Monitor. 

Consumer Relief Program 
  We began conducting creditable activities towards 
satisfaction of the requirements of the Consumer Relief Program 
on March 1, 2012. We can also receive an additional 25% credit 

78

for first or second lien principal reduction taken within one year 
from March 1, 2012. Because we will not receive dollar-for-dollar 
credit for the relief provided in some circumstances, the actual 
relief we provide to borrowers will likely exceed our 
commitment. The terms also require that we satisfy 75% of the 
commitments under the Consumer Relief Program within two 
years from March 1, 2012. If we do not meet this two-year 
requirement and also do not meet the entire commitment within 
three years, we are required to pay an amount equal to 140% of 
the unmet commitment amount. If we meet the two-year 
commitment target, but do not meet the entire commitment 
amount within the three years, we are required to pay an amount 
equal to 125% of the unmet commitment amount. We expect that 
we will be able to meet our commitment (and state-level sub-
commitments) on the Consumer Relief Program within the 
required timeframes, primarily through our first and second lien 
modification and short sale and other deficiency balance waiver 
programs. Given the types of relief provided, we consider these 
loan modifications to be TDRs. We have evaluated our 
commitment along with the menu of credits and believe that 
fulfilling our commitment under the Consumer Relief Program 
has been appropriately considered in our estimation for the 
allowance for loan losses as well as our cash flow projections to 
evaluate the nonaccretable difference for our PCI portfolios at 
December 31, 2012. 

Refinance Program 
  We have started receiving credit under the Refinance 
Program for activities taken on or after March 1, 2012. The 
Refinance Program allows for an additional 25% credit for all 
refinance credits earned in the first 12 months of the program. 
As of December 31, 2012, subject to the Monitor of the National 
Mortgage Settlement review and approval, we have completed 
the number of refinances necessary to satisfy our commitment 
under the Refinance Program. Upon completion of the Refinance 
Program we estimate our total calculated credit will be 
approximately $1.7 billion to $1.9 billion, although we can only 
receive earned credits for this program of $1.2 billion due to 
certain limits within the agreement. 

Including refinances that are still in the process of 

completion, we expect that we will refinance approximately 
31,000 to 34,000 borrowers with an unpaid principal balance of 
approximately $6.7 billion to $7.4 billion under the Refinance 
Program. Based on the mix of loans we have refinanced and are 
in the process of completion, we estimate their weighted average 
note rate will be reduced by approximately 260 basis points and 
that their weighted average estimated remaining life will be 
approximately 10 years. The impact of fulfilling our commitment 
under the Refinance Program will be recognized over a period of 
years in the form of lower interest income as qualified borrowers 
benefit from reduced interest rates on loans refinanced under 
the Refinance Program. We expect the future reduction in 
interest income to be approximately $1.7 billion to $1.9 billion or 
$173 million to $191 million annually. As a result of refinancings 
under the Refinance Program, we will be forgoing interest that 
we may not otherwise have agreed to forgo. No loss was 
recognized in our consolidated financial statements for this 
estimated forgone interest income at the time of the settlement 

 
 
 
 
 
 
 
 
as the impact will be recognized over a period of years in the 
form of lower interest income as qualified borrowers benefit 
from reduced interest rates on loans refinanced under the 
Refinance Program. The impact of this forgone interest income 
on our future net interest margin is anticipated to be modestly 
adverse and will be influenced by the overall mortgage interest 
rate environment. The Refinance Program also affects our fair 
value for these loans. The estimated reduction of the fair value of 
our loans for the Refinance Program is approximately 
$1.0 billion to $1.2 billion, based upon the range of loans we 
estimate will be refinanced. 
  The expectations discussed above about the volume of loans 
that we are refinancing, the resulting reduction in our lifetime 
and annual interest income, and the reductions in fair value of 
loans for the Refinance Program exceed the amounts that would 
result from just meeting our minimum commitments under the 
Program due to the significantly higher than expected response 
we have received from our customers, which was partially driven 
by product changes and the decision to hold interest rates 
consistent with the prevailing market environment. 

Although the Refinance Program relates to borrowers in good 

standing as to their payment history who are not experiencing 
financial difficulty, we evaluate each borrower to confirm their 
ability to repay their mortgage obligation. This evaluation 
includes reviewing key credit and underwriting policy metrics to 
validate that these borrowers are not experiencing financial 
difficulty and therefore, actions taken under the Refinance 
Program are not generally be considered a TDR. To the extent 
we determine that an eligible borrower is experiencing financial 
difficulty, we generally consider alternative modification 
programs that are intended for loans that may be classified and 
accounted for as a TDR.  

Independent Foreclosure Review (IFR) Settlement 
  On January 7, 2013, we announced that, along with nine 
other mortgage servicers, we entered into term sheets with the 
OCC and the FRB that provide the parties will enter into 
amendments to the Consent Orders, which would end our IFR 
programs created by Article VII of an April 2011 Interagency 
Consent Order and replace it with an accelerated remediation 
process. The amendments to the Consent Orders have not yet 
been entered into with the OCC or FRB. 

In aggregate, the servicers have agreed to make direct, cash 
payments of $3.3 billion and to provide $5.2 billion in additional 
assistance, such as loan modifications, to consumers. Our 
portion of the cash settlement is $766 million, which is based on 
the proportionate share of Wells Fargo-serviced loans in the 
overall IFR population. We fully accrued the cash portion of the 
settlement in 2012, along with other remediation-related costs. 
We also committed to foreclosure prevention actions which 
include first and second lien modifications and short 
sales/deeds-in-lieu of foreclosure on $1.2 billion of loans. We 
anticipate meeting this commitment primarily through first lien 
modification and short sale activities. We are required to meet 
this commitment within two years of signing the agreement and 
we anticipate that we will be able to meet our commitment 
within the required timelines. This commitment did not result in 
any charge as we believe that this commitment is covered 
through the existing allowance for credit losses and the 
nonaccretable difference relating to the purchased credit-
impaired loan portfolios. With this settlement, after incurring 
some trailing expenses in the first quarter of 2013, we will no 
longer incur costs associated with the independent foreclosure 
reviews, which approximated $125 million per quarter during 
2012 for external consultants and additional staffing. 

79

 
 
 
 
 
 
 
 
Asset/Liability Management  
Asset/liability management involves evaluating, monitoring and 
managing of interest rate risk, market risk, liquidity and 
funding. The Corporate Asset/Liability Management Committee 
(Corporate ALCO), which oversees these risks and reports 
periodically to the Board’s Finance Committee, consists of senior 
financial and business executives. Each of our principal business 
groups has its own asset/liability management committee and 
process linked to the Corporate ALCO process. 

INTEREST RATE RISK Interest rate risk, which potentially can 
have a significant earnings impact, is an integral part of being a 
financial intermediary. We are subject to interest rate risk 
because:  
(cid:120) 

assets and liabilities may mature or reprice at different 
times (for example, if assets reprice faster than liabilities 
and interest rates are generally falling, earnings will initially 
decline);  
assets and liabilities may reprice at the same time but by 
different amounts (for example, when the general level of 
interest rates is falling, we may reduce rates paid on 
checking and savings deposit accounts by an amount that is 
less than the general decline in market interest rates);  
short-term and long-term market interest rates may change 
by different amounts (for example, the shape of the yield 
curve may affect new loan yields and funding costs 
differently);  
the remaining maturity of various assets or liabilities may 
shorten or lengthen as interest rates change (for example, if 
long-term mortgage interest rates decline sharply, MBS held 
in the securities available-for-sale portfolio may prepay 
significantly earlier than anticipated, which could reduce 
portfolio income); or 
interest rates may also have a direct or indirect effect on 
loan demand, credit losses, mortgage origination volume, 
the fair value of MSRs and other financial instruments, the 
value of the pension liability and other items affecting 
earnings. 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

expense is largely driven by mortgage activity, and tends to move 
in the opposite direction of our net interest income. So, in 
response to higher interest rates, mortgage activity, primarily 
refinancing activity, generally declines. And in response to lower 
rates, mortgage activity generally increases. Mortgage results are 
also impacted by the valuation of MSRs and related hedge 
positions. See the “Risk Management – Mortgage Banking 
Interest Rate and Market Risk” section in this Report for more 
information.  

The degree to which these sensitivities offset each other is 
dependent upon the timing and magnitude of changes in interest 
rates, and the slope of the yield curve. During a transition to a 
higher interest rate environment, a slowdown in interest 
sensitive earnings from the mortgage banking business could 
occur quickly, while the benefit from balance sheet repricing 
may take more time to develop. For example, our “slightly 
strong” scenario measures the impact of such a transition 
involving an increase in long-term market rates while short-term 
rates remain relatively low. If on the other hand rates decline 
further, we would expect a near-term increase in interest 
sensitive earnings from mortgage banking activity, while 
pressure on net interest income would take place over a longer 
period as the balance sheet reprices as described above. 
  As of December 31, 2012, our most recent simulations 
estimate earnings at risk over the next 24 months under a range 
of both lower and higher interest rates. The results of the 
simulations are summarized in Table 41, indicating cumulative 
net income after tax earnings sensitivity relative to the most 
likely earnings plan over the 24 month horizon (a positive range 
indicates a beneficial earnings sensitivity measurement relative 
to the most likely earnings plan). 

Table 41:  Earnings Sensitivity Over 24 Month Horizon Relative 
to Most Likely Earnings Plan 

Most 
likely 

  Weak 

  Slightly  Slightly
strong

weak 

Ending rates: 

Fed funds 

 0.50   %  0 - 0.25  0 - 0.25 

 0.50 

10-year treasury (1) 

 2.50  

 1.45  

 1.98  

 3.50 

Strong 

 4.00  

 5.10  

  We assess interest rate risk by comparing outcomes under 
various earnings simulations using many interest rate scenarios 
that differ in the direction of interest rate changes, the degree of 
change over time, the speed of change and the projected shape of 
the yield curve. These simulations require assumptions 
regarding how changes in interest rates and related market 
conditions could influence drivers of earnings and balance sheet 
composition such as loan origination demand, prepayment 
speeds, deposit balances and mix, as well as pricing strategies. 
  Our risk measures include both net interest income 
sensitivity and interest rate sensitive noninterest income and 
expense impacts. We refer to the combination of these exposures 
as interest rate sensitive earnings. In general, the Company is 
positioned to benefit from higher interest rates. Currently, our 
profile is such that net interest income will benefit from higher 
interest rates as our assets reprice faster and to a greater degree 
than our liabilities, and, in response to lower market rates, our 
assets will reprice downward and to a greater degree than our 
liabilities. Our interest rate sensitive noninterest income and 

Earnings relative to 
  most likely 

N/A 

  0 - 5%  0 - 5% 

-0.9%

>5% 

(1)  U.S. Constant Maturity Treasury Rate 

  We use the available-for-sale securities portfolio and 
exchange-traded and over-the-counter (OTC) interest rate 
derivatives to hedge our interest rate exposures. See the “Balance 
Sheet Analysis – Securities Available for Sale” section of this 
Report for more information on the use of the available-for-sale 
securities portfolio. The notional or contractual amount, credit 
risk amount and estimated net fair value of the derivatives used 
to hedge our interest rate risk exposures as of December 31, 2012 
and 2011, are presented in Note 16 (Derivatives) to Financial 
Statements in this Report. We use derivatives for asset/liability 
management in three main ways:  
(cid:120) 

to convert a major portion of our long-term fixed-rate debt, 
which we issue to finance the Company, from fixed-rate 
payments to floating-rate payments by entering into 
receive-fixed swaps;  

80

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(cid:120) 

(cid:120) 

to convert the cash flows from selected asset and/or liability 
instruments/portfolios from fixed-rate payments to 
floating-rate payments or vice versa; and  
to economically hedge our mortgage origination pipeline, 
funded mortgage loans and MSRs using interest rate swaps, 
swaptions, futures, forwards and options. 

MORTGAGE BANKING INTEREST RATE AND MARKET RISK We 
originate, fund and service mortgage loans, which subjects us to 
various risks, including credit, liquidity and interest rate risks. 
Based on market conditions and other factors, we reduce credit 
and liquidity risks by selling or securitizing some or all of the 
long-term fixed-rate mortgage loans we originate and most of 
the ARMs we originate. On the other hand, we may hold 
originated ARMs and fixed-rate mortgage loans in our loan 
portfolio as an investment for our growing base of core deposits. 
We determine whether the loans will be held for investment or 
held for sale at the time of commitment. We may subsequently 
change our intent to hold loans for investment and sell some or 
all of our ARMs or fixed-rate mortgages as part of our corporate 
asset/liability management. We may also acquire and add to our 
securities available for sale a portion of the securities issued at 
the time we securitize MHFS. 
  Notwithstanding the continued downturn in the housing 
sector, and the continued lack of liquidity in the nonconforming 
secondary markets, our mortgage banking revenue remained 
strong, reflecting the complementary origination and servicing 
strengths of the business. The secondary market for agency-
conforming mortgages functioned well during 2012. 

Interest rate and market risk can be substantial in the 
mortgage business. Changes in interest rates may potentially 
reduce total origination and servicing fees, the value of our 
residential MSRs measured at fair value, the value of MHFS and 
the associated income and loss reflected in mortgage banking 
noninterest income, the income and expense associated with 
instruments (economic hedges) used to hedge changes in the fair 
value of MSRs and MHFS, and the value of derivative loan 
commitments (interest rate “locks”) extended to mortgage 
applicants. 

Interest rates affect the amount and timing of origination and 
servicing fees because consumer demand for new mortgages and 
the level of refinancing activity are sensitive to changes in 
mortgage interest rates. Typically, a decline in mortgage interest 
rates will lead to an increase in mortgage originations and fees 
and may also lead to an increase in servicing fee income, 
depending on the level of new loans added to the servicing 
portfolio and prepayments. Given the time it takes for consumer 
behavior to fully react to interest rate changes, as well as the 
time required for processing a new application, providing the 
commitment, and securitizing and selling the loan, interest rate 
changes will affect origination and servicing fees with a lag. The 
amount and timing of the impact on origination and servicing 
fees will depend on the magnitude, speed and duration of the 
change in interest rates. 
  We measure MHFS at fair value for prime MHFS 
originations for which an active secondary market and readily 
available market prices exist to reliably support fair value pricing 
models used for these loans. Loan origination fees on these loans 

are recorded when earned, and related direct loan origination 
costs are recognized when incurred. We also measure at fair 
value certain of our other interests held related to residential 
loan sales and securitizations. We believe fair value 
measurement for prime MHFS and other interests held, which 
we hedge with free-standing derivatives (economic hedges) 
along with our MSRs measured at fair value, reduces certain 
timing differences and better matches changes in the value of 
these assets with changes in the value of derivatives used as 
economic hedges for these assets. During 2012 and 2011, in 
response to continued secondary market illiquidity, we 
continued to originate certain prime non-agency loans to be held 
for investment for the foreseeable future rather than to be held 
for sale. In addition, in 2012 and 2011, we originated certain 
prime agency-eligible loans to be held for investment as part of 
our asset/liability management strategy. 
  We initially measure all of our MSRs at fair value and carry 
substantially all of them at fair value depending on our strategy 
for managing interest rate risk. Under this method, the MSRs 
are recorded at fair value at the time we sell or securitize the 
related mortgage loans. The carrying value of MSRs carried at 
fair value reflects changes in fair value at the end of each quarter 
and changes are included in net servicing income, a component 
of mortgage banking noninterest income. If the fair value of the 
MSRs increases, income is recognized; if the fair value of the 
MSRs decreases, a loss is recognized. We use a dynamic and 
sophisticated model to estimate the fair value of our MSRs and 
periodically benchmark our estimates to independent appraisals. 
The valuation of MSRs can be highly subjective and involve 
complex judgments by management about matters that are 
inherently unpredictable. See “Critical Accounting Policies – 
Valuation of Residential Mortgage Servicing Rights” section of 
this Report for additional information. Changes in interest rates 
influence a variety of significant assumptions included in the 
periodic valuation of MSRs, including prepayment speeds, 
expected returns and potential risks on the servicing asset 
portfolio, the value of escrow balances and other servicing 
valuation elements. 
  A decline in interest rates generally increases the propensity 
for refinancing, reduces the expected duration of the servicing 
portfolio and therefore reduces the estimated fair value of MSRs. 
This reduction in fair value causes a charge to income for MSRs 
carried at fair value, net of any gains on free-standing derivatives 
(economic hedges) used to hedge MSRs. We may choose not to 
fully hedge all the potential decline in the value of our MSRs 
resulting from a decline in interest rates because the potential 
increase in origination/servicing fees in that scenario provides a 
partial “natural business hedge.” An increase in interest rates 
generally reduces the propensity for refinancing, extends the 
expected duration of the servicing portfolio and therefore 
increases the estimated fair value of the MSRs. However, an 
increase in interest rates can also reduce mortgage loan demand 
and therefore reduce origination income. 

The price risk associated with our MSRs is economically 
hedged with a combination of highly liquid interest rate forward 
instruments including mortgage forward contracts, interest rate 
swaps and interest rate options. All of the instruments included 
in the hedge are marked to market daily. Because the hedging 

81

 
 
 
 
 
 
 
Risk Management – Asset/Liability Management (continued) 

instruments are traded in highly liquid markets, their prices are 
readily observable and are fully reflected in each quarter’s mark 
to market. Quarterly MSR hedging results include a combination 
of directional gain or loss due to market changes as well as any 
carry income generated. If the economic hedge is effective, its 
overall directional hedge gain or loss will offset the change in the 
valuation of the underlying MSR asset. Gains or losses 
associated with these economic hedges are included in mortgage 
banking noninterest income. Consistent with our longstanding 
approach to hedging interest rate risk in the mortgage business, 
the size of the hedge and the particular combination of forward 
hedging instruments at any point in time is designed to reduce 
the volatility of the mortgage business’s earnings over various 
time frames within a range of mortgage interest rates. Because 
market factors, the composition of the mortgage servicing 
portfolio and the relationship between the origination and 
servicing sides of our mortgage business change continually, the 
types of instruments used in our hedging are reviewed daily and 
rebalanced based on our evaluation of current market factors 
and the interest rate risk inherent in our MSRs portfolio. 
Throughout 2012, our economic hedging strategy generally used 
forward mortgage purchase contracts that were effective at 
offsetting the impact of interest rates on the value of the MSR 
asset. 
  Mortgage forward contracts are designed to pass the full 
economics of the underlying reference mortgage securities to the 
holder of the contract, including both the directional gain and 
loss from the forward delivery of the reference securities and the 
corresponding carry income. Carry income represents the 
contract’s price accretion from the forward delivery price to the 
spot price including both the yield earned on the reference 
securities and the market implied cost of financing during the 
period. The actual amount of carry income earned on the hedge 
each quarter will depend on the amount of the underlying asset 
that is hedged and the particular instruments included in the 
hedge. The level of carry income is driven by the slope of the 
yield curve and other market driven supply and demand factors 
affecting the specific reference securities. A steep yield curve 
generally produces higher carry income while a flat or inverted 
yield curve can result in lower or potentially negative carry 
income. The level of carry income is also affected by the type of 
instrument used. In general, mortgage forward contracts tend to 
produce higher carry income than interest rate swap contracts. 
Carry income is recognized over the life of the mortgage forward 
as a component of the contract’s mark to market gain or loss.  
  Hedging the various sources of interest rate risk in mortgage 
banking is a complex process that requires sophisticated 
modeling and constant monitoring. While we attempt to balance 
these various aspects of the mortgage business, there are several 
potential risks to earnings: 
(cid:120)  Valuation changes for MSRs associated with interest rate 
changes are recorded in earnings immediately within the 
accounting period in which those interest rate changes 
occur, whereas the impact of those same changes in interest 
rates on origination and servicing fees occur with a lag and 
over time. Thus, the mortgage business could be protected 
from adverse changes in interest rates over a period of time 

82

(cid:120) 

on a cumulative basis but still display large variations in 
income from one accounting period to the next. 
The degree to which the “natural business hedge” offsets 
valuation changes for MSRs is imperfect, varies at different 
points in the interest rate cycle, and depends not just on the 
direction of interest rates but on the pattern of quarterly 
interest rate changes. 

(cid:120)  Origination volumes, the valuation of MSRs and hedging 
results and associated costs are also affected by many 
factors. Such factors include the mix of new business 
between ARMs and fixed-rate mortgages, the relationship 
between short-term and long-term interest rates, the degree 
of volatility in interest rates, the relationship between 
mortgage interest rates and other interest rate markets, and 
other interest rate factors. Additional factors that can 
impact the valuation of the MSRs include changes in 
servicing and foreclosure costs due to changes in investor or 
regulatory guidelines and changes in discount rates due to 
market participants requiring a higher return due to 
updated market expectations on costs and risks associated 
with investing in MSRs. Many of these factors are hard to 
predict and we may not be able to directly or perfectly hedge 
their effect.  

(cid:120)  While our hedging activities are designed to balance our 
mortgage banking interest rate risks, the financial 
instruments we use may not perfectly correlate with the 
values and income being hedged. For example, the change 
in the value of ARM production held for sale from changes 
in mortgage interest rates may or may not be fully offset by 
Treasury and LIBOR index-based financial instruments 
used as economic hedges for such ARMs. Additionally, 
hedge-carry income we earn on our economic hedges for the 
MSRs may not continue if the spread between short-term 
and long-term rates decreases, we shift composition of the 
hedge to more interest rate swaps, or there are other 
changes in the market for mortgage forwards that affect the 
implied carry. 

The total carrying value of our residential and commercial 
MSRs was $12.7 billion and $14.0 billion at December 31, 2012 
and 2011, respectively. The weighted-average note rate on our 
portfolio of loans serviced for others was 4.77% and 5.14% at 
December 31, 2012 and 2011, respectively. The carrying value of 
our total MSRs represented 0.67% and 0.76% of mortgage loans 
serviced for others at December 31, 2012 and 2011, respectively. 
  As part of our mortgage banking activities, we enter into 
commitments to fund residential mortgage loans at specified 
times in the future. A mortgage loan commitment is an interest 
rate lock that binds us to lend funds to a potential borrower at a 
specified interest rate and within a specified period of time, 
generally up to 60 days after inception of the rate lock. These 
loan commitments are derivative loan commitments if the loans 
that will result from the exercise of the commitments will be held 
for sale. These derivative loan commitments are recognized at 
fair value in the balance sheet with changes in their fair values 
recorded as part of mortgage banking noninterest income. The 
fair value of these commitments include, at inception and during 
the life of the loan commitment, the expected net future cash 

 
 
 
 
flows related to the associated servicing of the loan as part of the 
fair value measurement of derivative loan commitments. 
Changes subsequent to inception are based on changes in fair 
value of the underlying loan resulting from the exercise of the 
commitment and changes in the probability that the loan will not 
fund within the terms of the commitment, referred to as a fall-
out factor. The value of the underlying loan commitment is 
affected primarily by changes in interest rates and the passage of 
time. 
  Outstanding derivative loan commitments expose us to the 
risk that the price of the mortgage loans underlying the 
commitments might decline due to increases in mortgage 
interest rates from inception of the rate lock to the funding of the 
loan. To minimize this risk, we employ forwards and options, 
Eurodollar futures and options, and Treasury futures, forwards 
and options contracts as economic hedges against the potential 
decreases in the values of the loans. We expect that these 
derivative financial instruments will experience changes in fair 
value that will either fully or partially offset the changes in fair 
value of the derivative loan commitments. However, changes in 
investor demand, such as concerns about credit risk, can also 
cause changes in the spread relationships between underlying 
loan value and the derivative financial instruments that cannot 
be hedged. 

MARKET RISK – TRADING ACTIVITIES  We engage in trading 
activities primarily to accommodate the investment and risk 
management activities of our customers, execute economic 
hedging to manage certain of our balance sheet risks and for a 
very limited amount of proprietary trading for our own account. 
These activities primarily occur within our trading businesses 
and include entering into transactions with our customers that 
are recorded as trading assets and liabilities on our balance 
sheet. All of our trading assets and liabilities, including 
securities, foreign exchange transactions, commodity 
transactions and derivatives are carried at fair value. Income 
earned related to these trading activities include net interest 
income and changes in fair value related to trading assets and 
liabilities. Net interest income earned on trading assets and 
liabilities is reflected in the interest income and interest expense 
components of our income statement. Changes in fair value of 
trading assets and liabilities are reflected in net gains (losses) on 
trading activities, a component of noninterest income in our 
income statement.   

From a market risk perspective, our net income is exposed to 

changes in the fair value of trading assets and liabilities due to 
changes in interest rates, credit spreads, foreign exchange rates, 
equity and commodity prices. Our Market Risk Committee, 
which is a sub-committee of Corporate ALCO, provides 
governance and oversight over market risk-taking activities 
across the Company and establishes and monitors risk limits. 

Table 42 presents total revenue from trading activities. 

Table 42:  Income from Trading Activities 

Year ended December 31,

(in millions) 

 2012 

 2011  

 2010  

Interest income (1) 

$ 

 1,358 

 1,440  

 1,098  

Less: Interest expense (2) 

 245 

 316  

 227  

  Net interest income 

 1,113 

 1,124  

 871  

Noninterest income: 
  Net gains (losses) from 

trading activities (3): 
Customer accommodation 

Economic hedging and other 
Proprietary trading 

 1,347 

 1,029  

 1,448  

 345 
 15 

 (1) 
 (14) 

 178  
 22  

Total net trading gains 

 1,707 

 1,014  

 1,648  

Total trading-related net interest 
and noninterest income 

$ 

 2,820 

 2,138  

 2,519  

(1)  Represents interest and dividend income earned on trading securities. 
(2)  Represents interest and dividend expense incurred on trading securities we have 

sold but have not yet purchased. 

(3)  Represents realized gains (losses) from our trading activity and unrealized gains 
(losses) due to changes in fair value of our trading positions, attributable to the 
type of business activity. 

For further information regarding the fair value of our 
trading assets and liabilities, refer to Note 16 (Derivatives) and 
Note 17 (Fair Values of Assets and Liabilities) to Financial 
Statements in this Report.  

Customer accommodation  Customer accommodation activities 
are conducted to help customers manage their investment needs 
and risk management and hedging activities. We engage in 
market-making activities or act as an intermediary to purchase 
or sell financial instruments in anticipation or in response to 
customer needs. This category also includes positions we use to 
manage our exposure to such transactions.   

For the majority of our customer accommodation trading, we 
serve as intermediary between buyer and seller. For example, we 
may purchase or sell a derivative to a customer who wants to 
manage interest rate risk exposure. We typically enter into 
offsetting derivative(s) or security positions with a separate 
counterparty or exchange to manage our exposure to the 
derivative with our customer. We earn income on this activity 
based on the transaction price difference between the customer 
and offsetting derivative or security positions, which is reflected 
in the fair value changes of the positions recorded in net gains 
(losses) on trading activities. 
  Customer accommodation trading also includes net gains 
related to market-making activities in which we take positions to 
facilitate customer order flow. For example, we may own 
securities recorded as trading assets (long positions) or sold 
securities we have not yet purchased, recorded as trading 
liabilities (short positions), typically on a short-term basis, to 
facilitate anticipated buying and selling demand from our 
customers. As market-maker in these securities, we earn income 
due (1) to the difference between the price paid or received for 
the purchase and sale of the security (bid-ask spread) and (2) the 
net interest income and change in fair value of the long or short 
positions during the short-term period held on our balance 

83

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
   
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Risk Management – Asset/Liability Management (continued) 

updated on a daily basis. The historical simulation approach 
employs historical scenarios of the risk factors from each trading 
day in the previous year, and estimates the value of the portfolio 
on the scenarios to obtain a daily net trading revenue 
distribution. 

The Company calculates VaR for management purposes as 
well as for regulatory purposes. The management view of VaR is 
used for trading limits and is a wider view of risk compared to 
Total Regulatory VaR. Total Regulatory VaR is calculated 
according to regulatory rules and is used to calculate market risk 
regulatory capital. It includes both General VaR and Specific 
Risk VaR. Regulatory General VaR is the risk of loss due to broad 
market movements such as movements in interest rates, equity 
prices or foreign exchange rates. Specific Risk VaR is the risk of 
loss on a position that could result from factors other than broad 
market movements and includes event risk, default risk and 
idiosyncratic risk. 

Table 43 below shows the results of the Company’s 

Regulatory General VaR measures for 2012. 

Table 43:  Regulatory General Value-at-Risk (VaR) 

(in millions) 

Risk Categories 

Credit 

Interest rate 

Equity 

Commodity 

Foreign exchange 

$ 

Period 
end 

 19    

 13    

 5    

 1    

 4    

Year ended December 31, 2012

Average  

Low 

High 

 23    

 19    

 5    

 2    

 2    

 10  

 7  

 3  

 1  

 -  

 -  

 43  

 41  

 12  

 5  

 6  

 -  

Diversification benefit 

 (24) (1) 

 (27) (1) 

Total 

$ 

 18    

 24    

(1)  The period-end VaR and average VaR were less than the sum of the VaR 

components described above, which is due to portfolio diversification.  The 
diversification effect arises because the risks are not perfectly correlated causing 
a portfolio of positions to usually be less risky than the sum of the risks of the 
positions alone. 

sheet. Additionally, we may enter into separate derivative or 
security positions to manage our exposure related to our long or 
short security positions. Collectively, income earned on this type 
of market-making activity is reflected in the fair value changes of 
these positions recorded in net gain (losses) on trading activities. 

Economic hedges and other  Economic hedges in trading are not 
designated in a hedge accounting relationship and exclude 
economic hedging related to our asset/liability risk management 
and substantially all mortgage banking risk management 
activities. Economic hedging activities include the use of trading 
securities to economically hedge risk exposures related to non-
trading activities or derivatives to hedge risk exposures related 
to trading assets or trading liabilities. Economic hedges are 
unrelated to our customer accommodation activities. Other 
activities include financial assets held for investment purposes 
that we elected to carry at fair value with changes in fair value 
recorded to earnings in order to mitigate accounting 
measurement mismatches or avoid embedded derivative 
accounting complexities.  

Proprietary trading  Proprietary trading consists of security or 
derivative positions executed for our own account based upon 
market expectations or to benefit from price differences between 
financial instruments and markets.  Proprietary trading activity 
is expected to be restricted by the Dodd-Frank Act prohibitions 
known as the “Volcker Rule,” which has not yet been finalized. 
On October 11, 2011, federal banking agencies and the SEC 
issued proposed regulations to implement the Volcker Rule. We 
believe our definition of proprietary trading is consistent with 
the proposed regulations. However, given that final rule-making 
is required by various governmental regulatory agencies to 
define proprietary trading within the context of the final Volcker 
Rule, our definition of proprietary trading may change. We have 
reduced or exited certain business activities in anticipation of the 
final Volcker Rule. As discussed within this section and the 
noninterest income section of our financial results, proprietary 
trading activity is not significant to our business or financial 
results. 

Risk Measurement  Value-at-Risk (VaR) is a standardized 
approach for monitoring and reporting market risk. We use VaR 
metrics complemented with sensitivity analysis and stress 
testing in managing and measuring the risk associated with 
trading activities. 

Value-at-Risk  VaR is a statistical risk measure used to estimate 
the potential loss from adverse market moves on trading and 
other positions carried at fair value. VaR is determined using a 
historical simulation approach and measures the worst expected 
loss over a given time interval and within a given confidence 
interval. We measure and report daily VaR at a 99% confidence 
interval based on actual changes in rates and prices over each 
trading day in the previous year. 

The historical simulation approach is used to identify the 

critical risk driver of each trading position with respect to 
interest rates, credit spreads, foreign exchange rates, and equity 
and commodity prices. The risk drivers for each position are 

84

 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table 44 presents the frequency distribution of our daily net 

trading revenue included in backtesting of Regulatory VaR 
(described below) for 2012. These net revenues represent net 
interest income and net gains (losses) from trading activities 
related only to trading positions that meet the regulatory 
definition of a covered position. Net trading revenues related to 

Table 44:  Distribution of Daily Net Trading Revenue Used for  
Backtesting of Regulatory VaR: Year Ended December 31, 2012 

trading positions that do not meet this definition include activity 
related to long-term positions held for economic hedging 
purposes, credit adjustments and other activity not 
representative of daily price changes driven by market risk 
factors. 

VaR Backtesting  Backtesting is one form of validation of the 
VaR model. Backtesting compares the daily VaR number to the 
actual net trading revenue for each of the trading days in the 
preceding year. Because our confidence interval is 99 percent, 
statistically, losses will exceed VaR on average, one out of 1oo 
trading days or two to three times per year. Any observed loss in 

excess of the VaR number is taken as an exception. No 
backtesting exceptions occurred in 2012. The number of actual 
backtesting exceptions is dependent on current market 
performance relative to historic market volatility. Table 45 
shows daily net trading revenue and Total Regulatory VaR for 
2012. 

Table 45:  Daily Net Trading Revenue and Total Regulatory VaR: Year Ended December 31, 2012 

85

 
 
 
 
 
 
 
 
 
 
 
Risk Management – Asset/Liability Management (continued) 

Stress Testing  While VaR captures the risk of loss due to adverse 
changes in markets using recent historical data, stress testing 
captures the Company’s exposure to extreme events. Stress 
testing measures the impacts from extreme, but low probability 
market movements. Stress scenarios estimate the risk of losses 
based on management’s assumptions of abnormal but severe 
market movements such as severe credit spread widening or a 
large decline in equity prices. These scenarios also assume that 
the market moves happen instantaneously and no repositioning 
or hedging activity takes place to mitigate losses as events 
unfold. The stress scenarios are updated with recent market 
trends and are reviewed on a daily basis by senior management. 
The stress scenarios are used for desk level monitoring as well as 
overall company-wide estimates. 

Sensitivities  Sensitivity analysis is the estimated risk of loss for a 
single measure such as a 1 basis point increase in rates or a 1 
percent decrease in equity prices. We conduct and monitor 
sensitivity on interest rates, credit spreads, volatility, equity, 
commodity, and foreign exchange. Because VaR is based upon 
previous moves in market risk factors over recent periods, it may 
not provide accurate predictions of future market moves. 
Sensitivity analysis complements VaR as it provides an 
indication of risk relative to each factor irrespective of historical 
market moves. Sensitivities are monitored at both the desk level 
and at an aggregated level by senior management on a daily 
basis. Our corporate market risk management function 
aggregates all Company exposures to monitor the risk 
sensitivities are within established tolerances. Changes to the 
Company’s sensitivities are analyzed and reported on a daily 
basis. The Company monitors risk exposure from a variety of 
perspectives, which include line of business, product, risk type 
and legal entity. 

MARKET RISK – EQUITY INVESTMENTS We are directly and 
indirectly affected by changes in the equity markets. We make 
and manage direct equity investments in start-up businesses, 
emerging growth companies, management buy-outs, 
acquisitions and corporate recapitalizations. We also invest in 
non-affiliated funds that make similar private equity 
investments. These private equity investments are made within 
capital allocations approved by management and the Board. The 
Board’s policy is to review business developments, key risks and 
historical returns for the private equity investment portfolio at 
least annually. Management reviews the valuations of these 
investments at least quarterly and assesses them for possible 
OTTI. For nonmarketable investments, the analysis is based on 
facts and circumstances of each individual investment and the 
expectations for that investment’s cash flows and capital needs, 
the viability of its business model and our exit strategy. 
Nonmarketable investments include private equity investments 
accounted for under the cost method and equity method. Private 
equity investments are subject to OTTI. 
  As part of our business to support our customers, we trade 
public equities, listed/OTC equity derivatives and convertible 
bonds. We have parameters that govern these activities. We also 
have marketable equity securities in the securities available-for-
sale portfolio, including securities relating to our venture capital 

86

activities. We manage these investments within capital risk 
limits approved by management and the Board and monitored 
by Corporate ALCO. Gains and losses on these securities are 
recognized in net income when realized and periodically include 
OTTI charges. 

Changes in equity market prices may also indirectly affect our 

net income by (1) the value of third party assets under 
management and, hence, fee income, (2) particular borrowers, 
whose ability to repay principal and/or interest may be affected 
by the stock market, or (3) brokerage activity, related 
commission income and other business activities. Each business 
line monitors and manages these indirect risks. 
Table 46 provides information regarding our marketable and 
nonmarketable equity investments. 

Table 46:  Nonmarketable and Marketable Equity Investments 

(in millions) 

Nonmarketable equity investments: 

Cost method: 

Private equity investments 

$ 

Federal bank stock 

Total cost method 

Equity method and other: 

LIHTC investments (1) 

Private equity and other 

December 31, 

2012  

2011 

 2,572  

 4,227  

 3,444 

 4,617 

 6,799  

 8,061 

 4,767  

 4,077 

 6,156  

 4,670 

Total equity method and other 

 10,923  

 8,747 

Total nonmarketable 

equity investments (2) 

$ 

 17,722  

 16,808 

Marketable equity securities: 

Cost 

  Net unrealized gains 

$ 

 2,337  

 2,929 

 448  

 488 

Total marketable 
equity securities (3) 
$ 
(1) Represents low income housing tax credit investments. 
(2)  Included in other assets on the balance sheet. See Note 7 (Premises, Equipment, 
Lease Commitments and Other Assets) to Financial Statements in this Report for 
additional information. 

 2,785  

 3,417 

(3)  Included in securities available for sale. See Note 5 (Securities Available for Sale) 

to Financial Statements in this Report for additional information. 

LIQUIDITY AND FUNDING The objective of effective liquidity 
management is to ensure that we can meet customer loan 
requests, customer deposit maturities/withdrawals and other 
cash commitments efficiently under both normal operating 
conditions and under unpredictable circumstances of industry or 
market stress. To achieve this objective, the Corporate ALCO 
establishes and monitors liquidity guidelines that require 
sufficient asset-based liquidity to cover potential funding 
requirements and to avoid over-dependence on volatile, less 
reliable funding markets. We set these guidelines for both the 
consolidated balance sheet and for the Parent to ensure that the 
Parent is a source of strength for its regulated, deposit-taking 
banking subsidiaries. 

Unencumbered debt and equity securities in the securities 
available-for-sale portfolio provide asset liquidity, in addition to 
the immediately liquid resources of cash and due from banks 
and federal funds sold, securities purchased under resale 
agreements and other short-term investments. The weighted-

 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
average expected remaining maturity of the debt securities 
within this portfolio was 5.5 years at December 31, 2012. Of the 
$220.9 billion (cost basis) of debt securities in this portfolio at 
December 31, 2012, $48.0 billion (22%) is expected to mature or 
be prepaid in 2013 and an additional $44.4 billion (20%) in 
2014. Asset liquidity is further enhanced by our ability to sell or 
securitize loans in secondary markets and to pledge loans to 
access secured borrowing facilities through the Federal Home 
Loan Banks (FHLB) and the FRB. In 2012, we sold mortgage 
loans of $483.5 billion. The amount of mortgage loans and other 
consumer loans available to be sold, securitized or pledged was 
approximately $211.1 billion at December 31, 2012.  

Core customer deposits have historically provided a sizeable 

source of relatively stable and low-cost funds. At 
December 31, 2012, core deposits were 118% of total loans 
compared with 113% a year ago. Additional funding is provided 
by long-term debt, other foreign deposits, and short-term 
borrowings. Long-term debt averaged $127.5 billion in 2012 and 
$141.1 billion in 2011. Short-term borrowings averaged 
$51.2 billion in 2012 and $51.8 billion in 2011. 

We anticipate making capital expenditures of approximately 
$1.4 billion in 2013 for our stores, relocation and remodeling of 
our facilities, and routine replacement of furniture, equipment 
and servers. We fund expenditures from various sources, 
including liquid assets and borrowings. 

We access domestic and international capital markets for 
long-term funding (generally greater than one year) through 
issuances of registered debt securities, private placements and 

Table 47:  Credit Ratings 

Moody's 

S&P 

Fitch Ratings 

DBRS 

* middle    **high 

asset-backed secured funding. Investors in the long-term capital 
markets, as well as other market participants, generally will 
consider, among other factors, a company’s debt rating in 
making investment decisions. Rating agencies base their ratings 
on many quantitative and qualitative factors, including capital 
adequacy, liquidity, asset quality, business mix, the level and 
quality of earnings, and rating agency assumptions regarding the 
probability and extent of Federal financial assistance or support 
for certain large financial institutions. Adverse changes in these 
factors could result in a reduction of our credit rating; however, 
a reduction in credit rating would not cause us to violate any of 
our debt covenants. 

Generally, rating agencies review a firm’s ratings at least 
annually. During 2012, our ratings were affirmed by Moody’s, 
Standard & Poor’s and Fitch Ratings, and confirmed by DBRS. 
There were no changes to our credit ratings in 2012. See the 
“Risk Management – Asset/Liability Management” and “Risk 
Factors” sections of this Report for additional information 
regarding our credit ratings as of December 31, 2012, and the 
potential impact a credit rating downgrade would have on our 
liquidity and operations, as well as Note 16 (Derivatives) to 
Financial Statements in this Report for information regarding 
additional collateral and funding obligations required for certain 
derivative instruments in the event our credit ratings were to fall 
below investment grade.  

The credit ratings of the Parent and Wells Fargo Bank, N.A. 

as of December 31, 2012, are presented in Table 47.  

Wells Fargo & Company 

Wells Fargo Bank, N.A. 

Senior debt   

Short-term
borrowings 

Long-term 

deposits   

Short-term 
borrowings 

A2   

A+   

AA-   

AA   

P-1 

A-1 

F1+ 

R-1* 

Aa3   

AA-   

AA   

AA**   

P-1 

A-1+ 

F1+ 

R-1** 

On December 20, 2011, the FRB proposed enhanced liquidity 
risk management rules. On January 6, 2013, the BCBS endorsed 
a revised liquidity framework for banks. These rules have not yet 
been adopted and finalized by the FRB. The proposed rules 
would require modifications to our existing liquidity risk 
management processes. This includes increased frequency of 
liquidity reporting and stress testing, maintenance of a 30-day 
liquidity buffer comprised of highly-liquid assets and additional 
corporate governance requirements. We will continue to analyze 
the proposed rules and other regulatory proposals that may 
affect liquidity risk management, including Basel III, to 
determine the level of operational or compliance impact to Wells 
Fargo. For additional information see the “Capital Management” 
and “Regulatory Reform” sections in this Report. 

Parent Under SEC rules, our Parent is classified as a “well-
known seasoned issuer,” which allows it to file a registration 
statement that does not have a limit on issuance capacity. In 

April 2012, the Parent filed a registration statement with the 
SEC for the issuance of senior and subordinated notes, preferred 
stock and other securities. The Parent’s ability to issue debt and 
other securities under this registration statement is limited by 
the debt issuance authority granted by the Board. The Parent is 
currently authorized by the Board to issue $60 billion in 
outstanding short-term debt and $170 billion in outstanding 
long-term debt. During 2012, the Parent issued $17.0 billion of 
senior notes, of which $12.1 billion were registered with the SEC. 
In January 2013, the Parent issued an additional $1.1 billion of 
senior notes, of which $100 million were registered with the 
SEC. In addition, in February 2013, the Parent issued 
$2.0 billion of registered subordinated medium-term notes and 
$100 million of senior notes.  

The Parent’s proceeds from securities issued in 2012 and 
January and February 2013 were used for general corporate 
purposes, and, unless otherwise specified in the applicable 
prospectus or prospectus supplement, we expect the proceeds 

87

 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
Risk Management – Asset/Liability Management (continued) 

Wells Fargo Canada Corporation In January 2012, 
Wells Fargo Canada Corporation (WFCC, formerly known as 
Wells Fargo Financial Canada Corporation), an indirect wholly 
owned Canadian subsidiary of the Parent, qualified with the 
Canadian provincial securities commissions a base shelf 
prospectus for the distribution from time to time in Canada of up 
to CAD $7.0 billion in medium-term notes. During 2012, WFCC 
issued CAD $3.0 billion in medium-term notes. At 
December 31, 2012, CAD $4.0 billion remained available for 
future issuance. In January 2013, WFCC issued an additional 
CAD $500 million in senior medium-term notes. All medium-
term notes issued by WFCC are unconditionally guaranteed by 
the Parent. 

FEDERAL HOME LOAN BANK MEMBERSHIP We are a member 
of the Federal Home Loan Banks based in Dallas, Des Moines 
and San Francisco (collectively, the FHLBs). Each member of the 
FHLBs is required to maintain a minimum investment in capital 
stock of the applicable FHLB. The board of directors of each 
FHLB can increase the minimum investment requirements in 
the event it has concluded that additional capital is required to 
allow it to meet its own regulatory capital requirements. Any 
increase in the minimum investment requirements outside of 
specified ranges requires the approval of the Federal Housing 
Finance Board. Because the extent of any obligation to increase 
our investment in any of the FHLBs depends entirely upon the 
occurrence of a future event, potential future payments to the 
FHLBs are not determinable. 

The FHLBs are a group of cooperatives that lending 

institutions use to finance housing and economic development in 
local communities. About 80% of U.S. lending institutions, 
including Wells Fargo, rely on the FHLBs for low-cost funds. We 
use the funds to support home mortgage lending and other 
community investments. 

from securities issued in the future will be used for the same 
purposes. Depending on market conditions, we may purchase 
our outstanding debt securities from time to time in privately 
negotiated or open market transactions, by tender offer, or 
otherwise. 
  Table 48 provides information regarding the Parent’s 
medium-term note (MTN) programs. The Parent may issue 
senior and subordinated debt securities under Series L & M, and 
the European and Australian programmes. Under Series K, the 
Parent may issue senior debt securities linked to one or more 
indices or bearing interest at a fixed or floating rate. 

Table 48:  Medium-Term Note (MTN) Programs 

December 31, 2012 

Debt  Available 

Date 

  issuance 

for 

established 

  authority  issuance 

(in billions) 

MTN program: 

Series L & M (1) 

Series K (1)(3) 
European (2)(3) 

Australian (2)(4) 

May 2012 

$

April 2010 
December 2009 

June 2005 

AUD

 25.0  

 25.0  
 25.0  

 10.0  

 21.0  

 23.1  
 20.8  

 6.7  

(1)  SEC registered. 
(2)  Not registered with the SEC. May not be offered in the United States without 

applicable exemptions from registration.  

(3)  As amended in April 2012. 
(4)  As amended in October 2005 and March 2010. 

Wells Fargo Bank, N.A. Wells Fargo Bank, N.A. is authorized 
by its board of directors to issue $100 billion in outstanding 
short-term debt and $125 billion in outstanding long-term debt. 
At December 31, 2012, Wells Fargo Bank, N.A. had available 
$100 billion in short-term debt issuance authority and 
$102.3 billion in long-term debt issuance authority. In March 
2012, Wells Fargo Bank, N.A. established a $100 billion bank 
note program under which, subject to any other debt 
outstanding under the limits described above, it may issue 
$50 billion in outstanding short-term senior notes and 
$50 billion in outstanding long-term senior or subordinated 
notes. During 2012, Wells Fargo Bank, N.A. issued $4.6 billion 
of senior notes. At December 31, 2012, Wells Fargo Bank, N.A. 
had remaining issuance capacity under the bank note program of 
$50 billion in short-term senior notes and $45.4 billion in long-
term senior or subordinated notes. In February 2013, Wells 
Fargo Bank, N.A. issued $3.0 billion of senior floating-rate 
extendible notes. 

88

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Capital Management 

We have an active program for managing stockholders’ equity 
and regulatory capital, and maintain a comprehensive process 
for assessing the Company’s overall capital adequacy. We 
generate capital primarily through the retention of earnings net 
of dividends. Our objective is to maintain capital at an amount 
commensurate with our risk profile and risk tolerance 
objectives, and to meet both regulatory and market expectations. 
Our potential sources of stockholders’ equity include retained 
earnings and issuances of common and preferred stock. 
Retained earnings increased $13.3 billion from 
December 31, 2011, predominantly from Wells Fargo net income 
of $18.9 billion, less common and preferred stock dividends of 
$5.6 billion. During 2012, we issued approximately 123 million 
shares of common stock, substantially all of which related to 
employee benefit plans. In August 2012, we issued 30 million 
Depositary Shares, each representing a 1/1,000th interest in a 
share of the Company’s newly issued Non-Cumulative Perpetual 
Class A Preferred Stock, Series N, for an aggregate public 
offering price of $750 million. In November 2012, we issued 
26 million Depositary Shares, each representing a 1/1,000th 
interest in a share of the Company’s newly issued Non-
Cumulative Perpetual Class A Preferred Stock, Series O, for an 
aggregate public offering price of $650 million. During 2012, we 
repurchased approximately 84 million shares of common stock 
in open market transactions and from employee benefit plans, at 
a net cost of $2.7 billion, and approximately 36 million shares of 
common stock at a net cost of $1.2 billion from the settlement of 
forward purchase contracts. During fourth quarter 2012, the 
Company entered into a forward purchase contract at a net cost 
of $200 million that is expected to settle in first quarter 2013 for 
an estimated 6 million shares. For additional information about 
our forward repurchase agreements see Note 1 (Summary of 
Significant Accounting Policies) to Financial Statements in this 
Report.  

Regulatory Capital Guidelines 
The Company and each of our subsidiary banks are subject to 
various regulatory capital adequacy requirements administered 
by the FRB and the OCC. Risk-based capital (RBC) guidelines 
establish a risk-adjusted ratio relating capital to different 
categories of assets and off-balance sheet exposures. At 
December 31, 2012, the Company and each of our subsidiary 
banks were “well-capitalized” under applicable regulatory capital 
adequacy guidelines. See Note 26 (Regulatory and Agency 
Capital Requirements) to Financial Statements in this Report for 
additional information. 
  Current regulatory RBC rules are based primarily on broad 
credit-risk considerations and limited market-related risks, but 
do not take into account other types of risk facing a financial 
services company. Our capital adequacy assessment process 
contemplates a wide range of risks that the Company is exposed 
to and also takes into consideration our performance under a 
variety of stressed economic conditions, as well as regulatory 
expectations and guidance, rating agency viewpoints and the 
view of capital markets participants. 

In 2007, U.S. bank regulators approved a final rule adopting 

international guidelines for determining regulatory capital 
known as “Basel II.” Basel II incorporates three pillars that 
address (a) capital adequacy, (b) supervisory review, which 
relates to the computation of capital and internal assessment 
processes, and (c) market discipline, through increased 
disclosure requirements. We entered the “parallel run phase” of 
Basel II in July 2012. During the “parallel run phase,” banks 
must successfully complete at least a four quarter evaluation 
period under supervision from regulatory agencies in order to be 
compliant with the Basel II final rule. 

In December 2010, the Basel Committee on Bank 

Supervision (BCBS) finalized a set of international guidelines for 
determining regulatory capital known as “Basel III.” These 
guidelines were developed in response to the financial crisis of 
2008 and 2009 and were intended to address many of the 
weaknesses identified in the banking sector as contributing to 
the crisis including excessive leverage, inadequate and low 
quality capital and insufficient liquidity buffers. The guidelines, 
among other things, increase minimum capital requirements 
and when fully phased in require bank holding companies to 
maintain a minimum ratio of Tier 1 common equity to risk-
weighted assets of at least 7.0% consisting of a minimum ratio of 
4.5% plus a 2.5% capital conservation buffer. 

The BCBS has also proposed additional Tier 1 common 

equity surcharge requirements for global systemically important 
banks (G-SIBs). The surcharge ranges from 1.0% to 3.5% of risk-
weighted assets depending on the bank’s systemic importance, 
which is determined under an indicator-based approach that 
would consider five broad categories: cross-jurisdictional 
activity; size; inter-connectedness; substitutability/financial 
institution infrastructure and complexity. These additional 
capital requirements for G-SIBs, which would be phased in 
beginning in January 2016 and become fully effective on 
January 1, 2019, would be in addition to the minimum Basel III 
7.0% Tier 1 common equity requirement finalized in December 
2010. The Financial Stability Board (FSB), in an updated list 
published in November 2012 based on year-end 2011 data, 
identified the Company as one of the 28 G-SIBs and 
provisionally determined that the Company’s surcharge would 
be 1.0%. The FSB may revise the list of G-SIBs and their 
required surcharges prior to implementation based on 
additional or future data. 
  U.S. regulatory authorities have been considering the BCBS 
capital guidelines and proposals, and in June 2012, the U.S. 
banking regulators jointly issued three notices of proposed 
rulemaking that are essentially intended to implement the BCBS 
capital guidelines for U.S. banks. Together these notices of 
proposed rulemaking would, among other things: 
(cid:120) 

implement in the United States the Basel III regulatory 
capital reforms including those that revise the definition of 
capital, increase minimum capital ratios, and introduce a 
minimum Tier 1 common equity ratio of 4.5% and a capital 
conservation buffer of 2.5% (for a total minimum Tier 1 
common equity ratio of 7.0%) and a potential 
countercyclical buffer of up to 2.5%, which would be 

89

 
 
 
 
 
 
 
 
Capital Management (continued) 

imposed by regulators at their discretion if it is determined 
that a period of excessive credit growth is contributing to an 
increase in systemic risk; 
revise “Basel I” rules for calculating risk-weighted assets to 
enhance risk sensitivity; 

(cid:120) 

(cid:120)  modify the existing Basel II advanced approaches rules for 

(cid:120) 

calculating risk-weighted assets to implement Basel III; and  
comply with the Dodd-Frank Act provision prohibiting the 
reliance on external credit ratings. 

  Although the proposals contemplated an effective date of 
January 1, 2013, with phased in compliance requirements, the 
rules have not yet been finalized by the U.S. banking regulators 
due to the volume of comments received and concerns expressed 
during the comment period. The notices of proposed rulemaking 
did not address the BCBS capital surcharge proposals for G-SIBs 
or the proposed Basel III liquidity standards. U.S. regulatory 
authorities have indicated that these proposals will be addressed 
at a later date. The U.S. banking regulators have approved a final 
rule to implement changes to the market risk capital rule, which 
requires banking organizations with significant trading activities 
to adjust their capital requirements to better account for the 
market risks of those activities. 
  Although uncertainty exists regarding final capital rules, we 
evaluate the impact of Basel III on our capital ratios based on 
our interpretation of the proposed capital requirements and we 
estimate that our Tier 1 common equity ratio under the Basel III 
capital proposals exceeded the fully phased-in minimum of 7.0% 
by 119 basis points at December 31, 2012. The proposed Basel III 
capital rules and interpretations and assumptions used in 
estimating our Basel III calculations are subject to change 
depending on final promulgation of Basel III capital rulemaking. 
In October 2012, the FRB issued final rules regarding stress 

testing requirements as required under the Dodd-Frank Act 
provision imposing enhanced prudential standards on large 
bank holding companies (BHCs) such as Wells Fargo. The OCC 
issued and finalized similar rules during 2012 for stress testing 
of large national banks. These stress testing rules, which became 
effective for Wells Fargo on November 15, 2012, set forth the 
timing and type of stress test activities large BHCs and banks 
must undertake as well as rules governing testing controls, 
oversight and disclosure requirements. 

Table 49 and Table 50, which appear at the end of this 

Capital Management section, provide information regarding our 
Tier 1 common equity calculations under Basel I and as 
estimated under Basel III, respectively. 

Capital Planning  
In late 2011, the FRB finalized rules to require large BHCs to 
submit capital plans annually for review to determine if the FRB 
had any objections before making any capital distributions. The 
rule requires updates to capital plans in the event of material 
changes in a BHC’s risk profile, including as a result of any 
significant acquisitions. 
  On March 13, 2012, the FRB notified us that it did not object 
to our 2012 capital plan included in the 2012 Comprehensive 
Capital Analysis and Review (CCAR). Since the FRB notification, 
the Company took several capital actions during 2012, including 

90

increasing its quarterly common stock dividend rate to 
$0.22 per share, completing the redemption of $2.7 billion of 
trust preferred securities that will no longer count as Tier 1 
capital under the Dodd-Frank Act and the proposed Basel III 
capital standards, repurchasing shares of our common stock, 
and purchasing an aggregate of $2.2 billion of our subordinated 
debt with an effective yield of 2.02% in tender offers for such 
securities. In January 2013, the Company increased its dividend 
to $0.25 per share and submitted for redemption an additional 
$2.8 billion of trust preferred securities. Each of these actions 
was contemplated by the capital plan included in the 2012 
CCAR. 
  Under the FRB’s capital plan rule, our 2013 CCAR included a 
comprehensive capital plan supported by an assessment of 
expected uses and sources of capital over a given planning 
horizon under a range of expected and stress scenarios, similar 
to the process the FRB used to conduct a CCAR in 2012. As part 
of the 2013 CCAR, the FRB also generated a supervisory stress 
test driven by a sharp decline in the economy and significant 
decline in asset pricing using the information provided by the 
Company to estimate performance. The FRB is expected to 
review the supervisory stress results both as required under the 
Dodd-Frank Act using a common set of capital actions for all 
large BHCs and by taking into account the Company’s proposed 
capital actions. We submitted our board approved 2013 capital 
plan to the FRB on January 4, 2013. The FRB has indicated that 
it will publish its supervisory stress test results as required 
under the Dodd-Frank Act on March 7, 2013, and the related 
CCAR results taking into account the Company’s proposed 
capital actions on March 14, 2013.   

Securities Repurchases 
From time to time the Board authorizes the Company to 
repurchase shares of our common stock. Although we announce 
when the Board authorizes share repurchases, we typically do 
not give any public notice before we repurchase our shares. 
Future stock repurchases may be private or open-market 
repurchases, including block transactions, accelerated or 
delayed block transactions, forward transactions, and similar 
transactions. Additionally, we may enter into plans to purchase 
stock that satisfy the conditions of Rule 10b5-1 of the Securities 
Exchange Act of 1934. Various factors determine the amount 
and timing of our share repurchases, including our capital 
requirements, the number of shares we expect to issue for 
employee benefit plans and acquisitions, market conditions 
(including the trading price of our stock), and regulatory and 
legal considerations, including the FRB’s response to our capital 
plan and to changes in our risk profile. 

In first quarter 2011, the Board authorized the repurchase of 
200 million shares of our common stock, which was completed 
in 2012. In October 2012, the Board authorized the repurchase 
of an additional 200 million shares. At December 31, 2012, we 
had remaining authority under this authorization to purchase 
approximately 198 million shares, subject to regulatory and legal 
conditions. For more information about share repurchases 
during 2012, see Part II, Item 5 of our 2012 Form 10-K.  
  Historically, our policy has been to repurchase shares under 
the “safe harbor” conditions of Rule 10b-18 of the Securities 

 
 
 
 
 
 
 
 
 
Exchange Act of 1934 including a limitation on the daily volume 
of repurchases. Rule 10b-18 imposes an additional daily volume 
limitation on share repurchases during a pending merger or 
acquisition in which shares of our stock will constitute some or 
all of the consideration. Our management may determine that 
during a pending stock merger or acquisition when the safe 
harbor would otherwise be available, it is in our best interest to 
repurchase shares in excess of this additional daily volume 
limitation. In such cases, we intend to repurchase shares in 
compliance with the other conditions of the safe harbor, 
including the standing daily volume limitation that applies 
whether or not there is a pending stock merger or acquisition. 

In connection with our participation in the Capital Purchase 

Program (CPP), a part of the Troubled Asset Relief Program 
(TARP), we issued to the U.S. Treasury Department warrants to 
purchase 110,261,688 shares of our common stock with an 
exercise price of $34.01 per share expiring on October 28, 2018. 
The Board authorized the repurchase by the Company of up to 
$1 billion of the warrants. On May 26, 2010, in an auction by the 
U.S. Treasury, we purchased 70,165,963 of the warrants at a 
price of $7.70 per warrant. We have purchased an additional 
986,426 warrants, all on the open market, since the U.S. 
Treasury auction. At December 31, 2012, there were 
39,109,299 warrants outstanding and exercisable and 
$452 million of unused warrant repurchase authority. 
Depending on market conditions, we may purchase from time to 
time additional warrants in privately negotiated or open market 
transactions, by tender offer or otherwise. 

91

 
 
 
 
 
 
Capital Management (continued) 

Table 49:  Tier 1 Common Equity Under Basel I (1) 

(in billions) 

Total equity 

Noncontrolling interests 

Total Wells Fargo stockholders' equity 

Adjustments: 

Preferred equity 

  Goodwill and intangible assets (other than MSRs) 

Applicable deferred taxes 

  MSRs over specified limitations 

Cumulative other comprehensive income 

  Other 

Tier 1 common equity 

Total risk-weighted assets (2) 

Tier 1 common equity to total risk-weighted assets (2) 

December 31, 

 2012  

 2011  

$ 

 158.9   

 (1.3)  

 141.7  

 (1.5) 

 157.6   

 140.2  

 (12.0)  

 (32.9)  

 3.2   

 (0.7)  

 (5.6)  

 (0.6)  

 (10.6) 

 (34.0) 

 3.8  

 (0.8) 

 (3.1) 

 (0.4) 

(A) 

(B) 

$ 

$ 

 109.0   

 95.1  

 1,077.1   

 1,005.6  

(A)/(B) 

 10.12  % 

 9.46  

(1)  Tier 1 common equity is a non-GAAP financial measure that is used by investors, analysts and bank regulatory agencies to assess the capital position of financial services 
companies. Management reviews Tier 1 common equity along with other measures of capital as part of its financial analyses and has included this non-GAAP financial 
information, and the corresponding reconciliation to total equity, because of current interest in such information on the part of market participants. 

(2)  Under the regulatory guidelines for risk-based capital, on-balance sheet assets and credit equivalent amounts of derivatives and off-balance sheet items are assigned to one 
of several broad risk categories according to the obligor or, if relevant, the guarantor or the nature of any collateral. The aggregate dollar amount in each risk category is 
then multiplied by the risk weight associated with that category. The resulting weighted values from each of the risk categories are aggregated for determining total risk-
weighted assets. Effective September 30, 2012, the Company refined its determination of the risk weighting of certain unused lending commitments that provide for the 
ability to issue standby letters of credit and commitments to issue standby letters of credit under syndication arrangements where the Company has an obligation to issue in 
a lead agent or similar capacity beyond its contractual participation level. 

Table 50:  Tier 1 Common Equity Under Basel III (Estimated) (1) (2) 

(in billions) 

Tier 1 common equity under Basel I 

Adjustments from Basel I to Basel III (3) (5): 

Cumulative other comprehensive income related to AFS securities and defined benefit pension plans 

  Other 

Total adjustments from Basel I to Basel III 

Threshold deductions, as defined under Basel III (4) (5) 

Tier 1 common equity anticipated under Basel III 

Total risk-weighted assets anticipated under Basel III (6) 

December 31, 2012

$ 

 109.0   

 5.3   

 0.4   

 5.7   

 (0.9)  

  (C) 

  (D) 

$ 

$ 

 113.8   

 1,389.2   

Tier 1 common equity to total risk-weighted assets anticipated under Basel III 

  (C)/(D) 

 8.19   % 

(1) Tier 1 common equity is a non-GAAP financial measure that is used by investors, analysts and bank regulatory agencies to assess the capital position of financial services 
companies. Management reviews Tier 1 common equity along with other measures of capital as part of its financial analyses and has included this non-GAAP financial 
information, and the corresponding reconciliation to total equity, because of current interest in such information on the part of market participants. 

(2) The Basel III Tier 1 common equity and risk-weighted assets are calculated based on management’s current interpretation of the Basel III capital rules proposed by 

federal banking agencies in notices of proposed rulemaking announced in June 2012. The proposed rules and interpretations and assumptions used in estimating Basel III 
calculations are subject to change depending on final promulgations of Basel III capital rules. 

(3)  Adjustments from Basel I to Basel III represent reconciling adjustments, primarily certain components of cumulative other comprehensive income deducted for Basel I 

purposes, to derive Tier 1 common equity under Basel III. 

(4)  Threshold deductions, as defined under Basel III, include individual and aggregate limitations, as a percentage of Tier 1 common equity, with respect to MSRs, deferred 

tax assets and investments in unconsolidated financial companies. 

(5)  Volatility in interest rates can have a significant impact on the valuation of cumulative other comprehensive income and MSRs and therefore, may impact adjustments 

from Basel I to Basel III, and MSRs subject to threshold deductions, as defined under Basel III, in future reporting periods. 

(6)  Under current Basel proposals, risk-weighted assets incorporate different classifications of assets, with certain risk weights based on a borrower's credit rating or Wells 
Fargo's own risk models, along with adjustments to address a combination of credit/counterparty, operational and market risks, and other Basel III elements. The 
amount of risk-weighted assets anticipated under Basel III is preliminary and subject to change depending on final promulgation of Basel III capital rulemaking and 
interpretations thereof by regulatory authorities. 

92

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
Regulatory Reform 

The past three years have witnessed a significant increase in 
regulation and regulatory oversight initiatives that may 
substantially change how most U.S. financial services companies 
conduct business. The following highlights the more significant 
regulations and regulatory oversight initiatives that have 
affected or may affect our business. For additional information 
about the regulatory reform matters discussed below and other 
regulations and regulatory oversight matters, see Part I, Item 1 
“Regulation and Supervision” of our 2012 Form 10-K, and the 
“Capital Management,” “Forward-Looking Statements” and 
“Risk Factors” sections and Note 26 (Regulatory and Agency 
Capital Requirements) to Financial Statements in this Report. 

Dodd-Frank Act 
The Dodd-Frank Act is the most significant financial reform 
legislation since the 1930s and is driving much of the current 
U.S. regulatory reform efforts. The Dodd-Frank Act and many of 
its provisions became effective in July 2010 and July 2011. 
However, a number of its provisions still require extensive 
rulemaking, guidance, and interpretation by regulatory 
authorities, and many of the rules that have been proposed to 
implement its requirements either remain open for public 
comment or have not otherwise been finalized. Where possible, 
the Company may, from time to time, estimate the impact to the 
Company’s financial results or business operations as a result of 
particular Dodd-Frank Act regulations. However, due to the 
uncertainty of pending regulations, the Company may be unable 
to make any such estimates. Accordingly, in many respects the 
ultimate impact of the Dodd-Frank Act and its effects on the U.S. 
financial system and the Company remain uncertain. The 
following provides additional information on the Dodd-Frank 
Act, including the current status of certain of its rulemaking 
initiatives. 

(cid:120)  Regulation of swaps and other derivatives activities. The 

Dodd-Frank Act establishes a comprehensive framework for 
regulating over-the-counter derivatives. Included in this 
framework are certain “push-out” provisions affecting U.S. 
banks acting as dealers in commodity swaps, equity swaps 
and certain credit default swaps, which will require that 
these activities be conducted through an affiliate. The 
“push-out” provision has an effective date of July 21, 2013, 
but the Dodd-Frank Act granted the OCC the discretion to 
provide a transition period of up to two years for banks to 
come into compliance with the requirements. On 
January 3, 2013, the OCC issued guidance that it would 
consider transition period requests and favorably act on 
such requests subject to the requesting bank meeting 
specified requirements. Wells Fargo Bank, N.A. prepared 
and filed a transition period request with the OCC on 
January 31, 2013. 

The Dodd-Frank Act authorizes the Commodities 

Futures Trading Commission (CFTC) and SEC (collectively, 
the “Commissions”) to regulate swaps and security-based 
swaps, respectively. The Commissions jointly adopted new 
rules and interpretations that established the compliance 

dates for many of the Commissions’ rules implementing the 
new regulatory framework for the regulation of swaps and 
other derivative activities, including provisional registration 
of Wells Fargo Bank as a swap dealer, which occurred at the 
end of 2012.  

(cid:120)  Volcker Rule. The Volcker Rule will substantially restrict 
banking entities from engaging in proprietary trading or 
owning any interest in or sponsoring a hedge fund or a 
private equity fund. In October 2011, federal banking 
agencies and the SEC issued for public comment proposed 
regulations to implement the Volcker Rule. The Volcker 
Rule became effective in July 2012, but the proposed 
implementing regulations have not yet been finalized. 
Although the Volcker Rule is now effective, it provides 
banking entities with a two year period from its effective 
date to come into compliance, with the possibility of limited 
further extensions of the compliance period by the FRB. In 
April 2012, the FRB issued guidance confirming that 
banking entities will have the full two-year compliance 
period to conform fully their activities and investments. The 
FRB’s guidance also states that banking entities are 
expected to engage in “good-faith” planning efforts, 
appropriate for their activities and investments, to enable 
them to conform all of their activities and investments by no 
later than the end of the compliance period. Although 
proprietary trading is not significant to our financial results, 
and we have reduced or exited certain businesses in 
anticipation of the effective date of the Volcker Rule, at this 
time and in the absence of final implementing regulations, 
the Company cannot predict the ultimate impact of the 
Volcker Rule on our trading and investment activities or 
financial results.  

(cid:120)  Changes to asset-backed securities markets. The Dodd-

Frank Act will generally require sponsors of asset-backed 
securities (ABS) to hold at least a 5% ownership stake in the 
ABS. Exemptions from the requirement include qualified 
residential mortgages and FHA/VA loans. Federal 
regulatory authorities proposed joint rules in 2011 to 
implement this credit risk retention requirement, which 
included an exemption for the GSE’s mortgage-backed 
securities. The proposed rules have been subject to 
extensive public comment, and the agencies have yet to 
issue final rules. As a result, the Company cannot predict 
the financial impact of the credit risk retention requirement 
on our business. 
The Collins Amendment. This provision of the Dodd-Frank 
Act will phase out the benefit of issuing trust preferred 
securities by eliminating them from Tier 1 capital over three 
years beginning January 2013. For additional information 
see the “Capital Management” section of this Report. 
(cid:120)  Enhanced supervision and regulation of systemically 
significant firms. The Dodd-Frank Act grants broad 
authority to banking regulators to establish enhanced 
supervisory and regulatory requirements for systemically 
important firms. In December 2011, the FRB published 
proposed rules that would establish enhanced risk-based 

(cid:120) 

93

 
 
 
 
 
 
 
Regulatory Reform (continued) 

capital requirements and leverage limits, liquidity 
requirements, counterparty credit exposure limits, risk 
management requirements, stress testing requirements, 
debt-to-equity limits, and early remediation requirements 
for large BHCs like Wells Fargo. During 2012, the FRB and 
OCC issued final rules related to stress testing requirements 
for large bank holding companies (BHCs) and banks. For 
additional information, see the “Capital Management” 
section of this Report. The FRB has not issued final rules 
implementing the remaining December 2011 proposals. The 
Dodd-Frank Act also establishes the Financial Services 
Oversight Council (FSOC) and the Office of Financial 
Research, which may recommend new systemic risk 
management requirements and require new reporting of 
systemic risks.  

(cid:120)  Regulation of consumer financial products. The Dodd-

Frank Act established the Consumer Financial Protection 
Bureau (CFPB) to ensure consumers receive clear and 
accurate disclosures regarding financial products and to 
protect them from hidden fees and unfair or abusive 
practices. In January 2013, the CFPB issued eight final 
rules, which are generally effective in January 2014. The 
Ability-to-Repay and Qualified Mortgage Standards Rule 
implements the Dodd-Frank Act requirement that creditors 
originating residential mortgage loans make a reasonable 
and good faith determination that each applicant has a 
reasonable ability to repay. The rule also establishes a 
definition of a “qualified mortgage,” which appears to 
support a broad access to credit for consumers coupled with 
legal protections for lenders and secondary market 
purchasers, particularly for prime Qualified Mortgage loans. 
The second major set of rules, Mortgage Servicing 
Standards under the Real Estate Settlement Procedures Act 
(RESPA) and the Truth in Lending Act (TILA), address a 
number of requirements, including the obligation of 
servicers to correct errors identified by borrowers, to 
provide information in response to certain borrower 
requests, and to provide protections to borrowers in case of 
force-placed insurance. Other provisions in the rules 
address policy and procedural requirements, information 
requirements on loss mitigation options for delinquent 
borrowers, and requirements to evaluate borrower 
applications for loss mitigation options. In addition, the 
rules establish a number of customer notice or statement 
requirements, disclosure requirements to customers 
regarding certain interest rate adjustments, and 
requirements in responding to customer payoff requests. 
We are currently analyzing the rules to consider the 
similarities between the rules and the national servicing 
settlement requirements that Wells Fargo has already 
implemented. Additional rules recently issued by the CFPB 
address loan originator compensation restrictions, high-cost 
mortgage requirements, appraisal delivery requirements, 
appraisals for higher-priced mortgages, and escrow 
standards for higher-priced mortgages. We are currently 
analyzing the requirements of all the final rules, but at this 
time the Company cannot predict the long-term impact of 
these final rules on our mortgage origination and servicing 

94

activities or on our financial results. In addition to these 
recently proposed rules, the CFPB has indicated that in the 
coming months it expects to release a rule integrating 
disclosures required of lenders and settlement agents under 
TILA and RESPA and to propose regulations expanding the 
scope of information lenders must report in connection with 
mortgage and other housing-related loan applications. 

In addition to these rulemaking activities, the CFPB is 
continuing its on-going examination activities with respect 
to a number of consumer businesses and products, 
including an examination of our mortgage origination and 
related compliance management activities. We also expect 
the CFPB will examine our residential mortgage servicing 
activities. At this time, the Company cannot predict the full 
impact of the CFPB’s rulemaking and supervisory authority 
on our business practices or financial results. 

(cid:120)  Enhanced regulation of money market mutual funds. In 
November 2012, the FSOC proposed new regulations to 
address the perceived risks that money market mutual 
funds may pose to the financial stability of the United 
States. These proposals include implementation of floating 
net asset value requirements, redemption holdback 
provisions, and capital buffer requirements and would be in 
addition to regulatory changes made by the SEC to the 
market in January 2010. The proposals were subject to 
public comment. Once the FSOC adopts final 
recommendations, the SEC must either implement the 
recommendations or explain in writing the reasons the 
recommendations were not adopted. The Company will 
monitor any final recommendations and the SEC’s response 
to determine the impact to our business. In addition, 
members of the SEC have recently made public statements 
indicating that the SEC is working on its own reform 
proposals independent of the FSOC’s rulemaking process 
and that the SEC could issue its own proposals in the 
coming months. 

Regulatory Capital Guidelines and Capital Plans  
In December 2010, the BCBS finalized the Basel III standards 
for determining regulatory capital. When fully phased in by 
2019, the Basel III standards will require BHCs to maintain a 
minimum ratio of Tier 1 common equity to risk-weighted assets 
of at least 7.0%. In November 2011, the BCBS released its final 
rule for a common equity surcharge on certain designated global 
systemically important banks (G-SIBs). The Financial Stability 
Board (FSB), in an updated list published in November 2012 
based on year-end 2011 data, identified the Company as one of 
the 28 G-SIBs and provisionally determined that our surcharge 
would be 1.0%. The FSB may revise the list of G-SIBs and their 
required surcharge prior to implementation based on additional 
or future data. 

In June 2012, the federal banking regulators jointly 
published three notices of proposed rulemaking that will 
substantially amend the risk-based capital rules for banks. The 
proposed rules are intended to implement the Basel III 
regulatory capital reforms in the U.S., comply with changes 
required by the Dodd-Frank Act, and replace the existing Basel 
I-based capital requirements. Although the proposals 

 
 
 
 
 
contemplated an effective date of January 1, 2013, with phased 
in compliance requirements, the rules have not yet been 
finalized by the U.S. banking regulators due to the volume of 
comments received and concerns expressed during the comment 
period. These proposals did not address the BCBS capital 
surcharge for G-SIBs, although the FRB has indicated it expects 
to adopt regulations implementing the G-SIB surcharge in 2014 
and that the surcharge would be imposed on a phased-in basis 
from 2016-2019. In late 2011, the FRB finalized rules to require 
BHCs with $50 billion or more of consolidated assets to submit 
capital plans annually and to obtain regulatory approval before 
making capital distributions. The rule also requires a capital 
adequacy assessment under a range of expected and stress 
scenarios. For additional information, see the “Capital 
Management” section of this Report. 

“Living Will” Requirements  
In late 2011 the FRB and the FDIC approved final resolution-
plan regulations as mandated by the Dodd-Frank Act. These 
regulations will require large financial institutions, including 
Wells Fargo, to prepare and periodically revise plans that would 
facilitate their resolution in the event of material distress or 
failure. As contemplated by the Dodd-Frank Act, resolution 
plans are to provide for a rapid and orderly resolution – 
liquidation or orderly restructuring – under the Bankruptcy 
Code and other insolvency statutes applicable to particular types 
of regulated entities (such as securities broker-dealers or 
insurance companies). Under the regulations, resolution plans 
must contain detailed strategic analyses of how a distressed or 
failing institution could be resolved in a way that does not pose 
systemic risks to the U.S. financial system. Under the rules, 
Wells Fargo is required to submit its resolution plan to the FRB 
and FDIC on or before July 1, 2013. 

95

 
 
 
 
 
 
Critical Accounting Policies 

Our significant accounting policies (see Note 1 (Summary of 
Significant Accounting Policies) to Financial Statements in this 
Report) are fundamental to understanding our results of 
operations and financial condition because they require that we 
use estimates and assumptions that may affect the value of our 
assets or liabilities and financial results. Six of these policies are 
critical because they require management to make difficult, 
subjective and complex judgments about matters that are 
inherently uncertain and because it is likely that materially 
different amounts would be reported under different conditions 
or using different assumptions. These policies govern:  
(cid:120) 
(cid:120) 
(cid:120) 
(cid:120) 
(cid:120) 
(cid:120) 

the allowance for credit losses;  
PCI loans;  
the valuation of residential MSRs; 
liability for mortgage loan repurchase losses;  
the fair valuation of financial instruments; and 
income taxes.  

  Management has reviewed and approved these critical 
accounting policies and has discussed these policies with the 
Board’s Audit and Examination Committee. 

Allowance for Credit Losses  
The allowance for credit losses, which consists of the allowance 
for loan losses and the allowance for unfunded credit 
commitments, is management’s estimate of credit losses 
inherent in the loan portfolio at the balance sheet date, excluding 
loans carried at fair value. We develop and document our 
allowance methodology at the portfolio segment level. Our loan 
portfolio consists of a commercial loan portfolio segment and a 
consumer loan portfolio segment. 
  We employ a disciplined process and methodology to 
establish our allowance for credit losses. The total allowance for 
credit losses considers both impaired and unimpaired loans. 
While our methodology attributes portions of the allowance to 
specific portfolio segments, the entire allowance for credit losses 
is available to absorb credit losses inherent in the total loan 
portfolio and unfunded credit commitments. No single statistic 
or measurement determines the appropriateness of the 
allowance for credit losses. 

COMMERCIAL PORTFOLIO SEGMENT  The allowance for credit 
losses for unimpaired commercial loans is estimated through the 
application of loss factors to loans based on credit risk ratings for 
each loan. In addition, the allowance for credit losses for 
unfunded commitments, including letters of credit, is estimated 
by applying these loss factors to loan equivalent exposures. The 
loss factors reflect the estimated default probability and quality 
of the underlying collateral. The loss factors used are statistically 
derived through the observation of historical losses incurred for 
loans within each credit risk rating over a relevant specified 
period of time. We apply our judgment to adjust or supplement 
these loss factors and estimates to reflect other risks that may be 
identified from current conditions and developments in selected 
portfolios. These risk ratings are subject to review by an internal 
team of credit specialists. 

96

The allowance also includes an amount for estimated credit 
losses on impaired loans such as nonaccrual loans and loans that 
have been modified in a TDR, whether on accrual or nonaccrual 
status. 

CONSUMER PORTFOLIO SEGMENT  Loans are pooled generally 
by product type with similar risk characteristics. Losses are 
estimated using forecasted losses to represent our best estimate 
of inherent loss based on historical experience, quantitative and 
other mathematical techniques over the loss emergence period. 
Each business group exercises significant judgment in the 
determination of the credit loss estimation model that fits the 
credit risk characteristics of its portfolio. We use both internally 
developed and vendor supplied models in this process. We often 
use roll rate or net flow models for near-term loss projections, 
and vintage-based models, behavior score models, and time 
series or statistical trend models for longer-term projections. 
Management must use judgment in establishing additional input 
metrics for the modeling processes, considering further 
stratification into sub-product, origination channel, vintage, loss 
type, geographic location and other predictive characteristics. In 
addition, we establish an allowance for consumer loans modified 
in a TDR, whether on accrual or nonaccrual status. 

The models used to determine the allowance are validated by 

an independent internal model validation group operating in 
accordance with Company policies. 

OTHER ACL MATTERS  The allowance for credit losses for both 
portfolio segments includes an amount for imprecision or 
uncertainty that may change from period to period. This amount 
represents management’s judgment of risks inherent in the 
processes and assumptions used in establishing the allowance. 
This imprecision considers economic environmental factors, 
modeling assumptions and performance, process risk, and other 
subjective factors, including industry trends and risk 
assessments for our commitments to regulatory and government 
agencies regarding settlements of mortgage foreclosure-related 
matters. 

Impaired loans, which predominantly include nonaccrual 
commercial loans and any loans that have been modified in a 
TDR have an estimated allowance calculated as the difference, if 
any, between the impaired value of the loan and the recorded 
investment in the loan. The impaired value of the loan is 
generally calculated as the present value of expected future cash 
flows from principal and interest, which incorporates expected 
lifetime losses, discounted at the loan’s effective interest rate. 
The development of these expectations requires significant 
management review and judgment. The allowance for an 
unimpaired loan is based solely on principal losses without 
consideration for timing of those losses. The allowance for an 
impaired loan that was modified in a TDR may be lower than the 
previously established allowance for that loan due to benefits 
received through modification, such as lower probability of 
default and/or severity of loss, and the impact of prior charge-
offs or charge-offs at the time of the modification that may 
reduce or eliminate the need for an allowance. 

 
 
 
 
 
 
 
 
 
 
 
  Commercial and consumer PCI loans may require an 
allowance subsequent to their acquisition. This allowance 
requirement is due to probable decreases in expected principal 
and interest cash flows (other than due to decreases in interest 
rate indices and changes in prepayment assumptions). 

SENSITIVITY TO CHANGES  Changes in the allowance for credit 
losses and, therefore, in the related provision for credit losses 
can materially affect net income. In applying the review and 
judgment required related to determining the allowance for 
credit losses, management considers changes in economic 
conditions, customer behavior, and collateral value, among other 
influences. From time to time, economic factors or business 
decisions, such as the addition or liquidation of a loan product or 
business unit, may affect the loan portfolio, causing management 
to provide or release amounts from the allowance for credit 
losses. 

The allowance for credit losses for commercial loans, 
including unfunded credit commitments (individually risk 
weighted) is sensitive to credit risk ratings assigned to each 
credit exposure. Commercial loan risk ratings are evaluated 
based on each situation by experienced senior credit officers and 
are subject to periodic review by an internal team of credit 
specialists. 

The allowance for credit losses for consumer loans 

(statistically modeled) is sensitive to economic assumptions and 
delinquency trends. Forecasted losses are modeled using a range 
of economic scenarios. 
  Assuming a one risk rating downgrade throughout our 
commercial portfolio segment, a more pessimistic economic 
outlook for modeled losses on our consumer portfolio segment 
and incremental deterioration in our PCI portfolio could imply 
an additional allowance requirement of approximately $8.0 
billion.  
  Assuming a one risk rating upgrade throughout our 
commercial portfolio segment and a more optimistic economic 
outlook for modeled losses on our consumer portfolio segment 
could imply a reduced allowance requirement of approximately 
$2.4 billion. 

The sensitivity analyses provided are hypothetical scenarios 

and are not considered probable. They do not represent 
management’s view of inherent losses in the portfolio as of the 
balance sheet date. Because significant judgment is used, it is 
possible that others performing similar analyses could reach 
different conclusions. 

See the “Risk Management – Credit Risk Management” 
section and Note 6 (Loans and Allowance for Credit Losses) to 
Financial Statements in this Report for further discussion of our 
allowance.  

Purchased Credit-Impaired (PCI) Loans  
Loans acquired with evidence of credit deterioration since their 
origination and where it is probable that we will not collect all 
contractually required principal and interest payments are PCI 
loans. PCI loans are recorded at fair value at the date of 
acquisition, and the historical allowance for credit losses related 
to these loans is not carried over. Such loans are considered to be 
accruing due to the existence of the accretable yield and not 

based on consideration given to contractual interest payments. 
Substantially all of our PCI loans were acquired in the Wachovia 
acquisition on December 31, 2008. 
  Management evaluates whether there is evidence of credit 
quality deterioration as of the purchase date using indicators 
such as past due and nonaccrual status, commercial risk ratings, 
recent borrower credit scores and recent loan-to-value 
percentages. 

The fair value at acquisition is based on an estimate of cash 

flows, both principal and interest, expected to be collected, 
discounted at the prevailing market rate of interest. We estimate 
the cash flows expected to be collected at acquisition using our 
internal credit risk, interest rate risk and prepayment risk 
models, which incorporates our best estimate of current key 
assumptions, such as property values, default rates, loss severity 
and prepayment speeds. 

Substantially all commercial and industrial, CRE and foreign 
PCI loans are accounted for as individual loans. Conversely, Pick-
a-Pay and other consumer PCI loans have been aggregated into 
pools based on common risk characteristics. Each pool is 
accounted for as a single asset with a single composite interest 
rate and an aggregate expectation of cash flows. 

The excess of cash flows expected to be collected over the 

carrying value (estimated fair value at acquisition date) is 
referred to as the accretable yield and is recognized in interest 
income using an effective yield method over the remaining life of 
the loan, or pool of loans, in situations where there is a 
reasonable expectation about the timing and amount of cash 
flows expected to be collected. The difference between the 
contractually required payments and the cash flows expected to 
be collected at acquisition, considering the impact of 
prepayments, is referred to as the nonaccretable difference. 
Subsequent to acquisition, we regularly evaluate our 

estimates of cash flows expected to be collected. These 
evaluations, performed quarterly, require the continued usage of 
key assumptions and estimates, similar to our initial estimate of 
fair value. We must apply judgment to develop our estimates of 
cash flows for PCI loans given the impact of home price and 
property value changes, changing loss severities, modification 
activity, and prepayment speeds. 

If we have probable decreases in cash flows expected to be 
collected (other than due to decreases in interest rate indices and 
changes in prepayment assumptions), we charge the provision 
for credit losses, resulting in an increase to the allowance for loan 
losses. If we have probable and significant increases in cash flows 
expected to be collected, we first reverse any previously 
established allowance for loan losses and then increase interest 
income as a prospective yield adjustment over the remaining life 
of the loan, or pool of loans. Estimates of cash flows are impacted 
by changes in interest rate indices for variable rate loans and 
prepayment assumptions, both of which are treated as 
prospective yield adjustments included in interest income. 
The amount of cash flows expected to be collected and, 
accordingly, the appropriateness of the allowance for loan loss 
due to certain decreases in cash flows expected to be collected, is 
particularly sensitive to changes in loan credit quality. The 
sensitivity of the overall allowance for credit losses, including 

97

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Critical Accounting Policies (continued) 

PCI loans, is presented in the preceding section, “Critical 
Accounting Policies – Allowance for Credit Losses.” 

See the “Risk Management – Credit Risk Management” 
section and Note 6 (Loans and Allowance for Credit Losses) to 
Financial Statements in this Report for further discussion of PCI 
loans. 

Valuation of Residential Mortgage Servicing Rights  
MSRs are assets that represent the rights to service mortgage 
loans for others. We recognize MSRs when we purchase servicing 
rights from third parties, or retain servicing rights in connection 
with the sale or securitization of loans we originate (asset 
transfers). We also have MSRs acquired in the past under co-
issuer agreements that provide for us to service loans that were 
originated and securitized by third-party correspondents. We 
initially measure and carry our MSRs related to residential 
mortgage loans at fair value. 
  At the end of each quarter, we determine the fair value of 
MSRs using a valuation model that calculates the present value 
of estimated future net servicing income. The model incorporates 
assumptions that market participants use in estimating future 
net servicing income, including estimates of prepayment speeds 
(including housing price volatility), discount rates, default rates, 
cost to service (including delinquency and foreclosure costs), 
escrow account earnings, contractual servicing fee income, 
ancillary income and late fees. 
  Net servicing income, a component of mortgage banking 
noninterest income, includes the changes from period to period 
in fair value of both our residential MSRs and the free-standing 
derivatives (economic hedges) used to hedge our residential 
MSRs. Changes in the fair value of residential MSRs result from 
(1) changes in the valuation model inputs or assumptions and (2) 
other changes, representing changes due to collection/realization 
of expected cash flows. Changes in fair value due to changes in 
significant model inputs and assumptions include prepayment 
speeds (which are influenced by changes in mortgage interest 
rates and borrower behavior, including estimates for borrower 
default), discount rates, and servicing and foreclosure costs. 
  We use a dynamic and sophisticated model to estimate the 
value of our MSRs. The model is validated by an internal model 
validation group operating in accordance with Company policies. 
Senior management reviews all significant assumptions 
quarterly. Mortgage loan prepayment speed – a key assumption 
in the model – is the annual rate at which borrowers are 
forecasted to repay their mortgage loan principal including 
estimates for borrower default. The discount rate used to 
determine the present value of estimated future net servicing 
income – another key assumption in the model – is the required 
rate of return investors in the market would expect for an asset 
with similar risk. To determine the discount rate, we consider the 
risk premium for uncertainties from servicing operations (e.g., 
possible changes in future servicing costs, ancillary income and 
earnings on escrow accounts). Both assumptions can, and 
generally will, change quarterly as market conditions and 
interest rates change. For example, an increase in either the 
prepayment speed or discount rate assumption results in a 
decrease in the fair value of the MSRs, while a decrease in either 
assumption would result in an increase in the fair value of the 

98

MSRs. In recent years, there have been significant market-driven 
fluctuations in loan prepayment speeds and the discount rate. 
These fluctuations can be rapid and may be significant in the 
future. Therefore, estimating prepayment speeds within a range 
that market participants would use in determining the fair value 
of MSRs requires significant management judgment. 
Additionally, in recent years, we have made significant 
adjustments to the assumptions for servicing and foreclosure 
costs as a result of an increase in the number of defaulted loans 
as well as changes in servicing processes associated with default 
and foreclosure management. While our current valuation 
reflects our best estimate of these costs, future regulatory 
changes in servicing standards may have an impact on these 
assumptions and our MSR valuation in future periods. 

The valuation and sensitivity of MSRs is discussed further in 

Note 1 (Summary of Significant Accounting Policies), Note 8 
(Securitizations and Variable Interest Entities), Note 9 
(Mortgage Banking Activities) and Note 17 (Fair Values of Assets 
and Liabilities) to Financial Statements in this Report.  

Liability for Mortgage Loan Repurchase Losses 
We sell residential mortgage loans to various parties, including 
(1) GSEs, which include the mortgage loans in GSE-guaranteed 
mortgage securitizations, (2) special purpose entities that issue 
private label MBS, and (3) other financial institutions that 
purchase mortgage loans for investment or private label 
securitization. In addition, we pool FHA-insured and VA-
guaranteed mortgage loans, which back securities guaranteed by 
GNMA. The agreements under which we sell mortgage loans and 
the insurance or guaranty agreements with FHA and VA contain 
provisions that include various representations and warranties 
regarding the origination and characteristics of the mortgage 
loans. Although the specific representations and warranties vary 
among different sales, insurance or guarantee agreements, they 
typically cover ownership of the loan, compliance with loan 
criteria set forth in the applicable agreement, validity of the lien 
securing the loan, absence of delinquent taxes or liens against 
the property securing the loan, compliance with applicable 
origination laws, and other matters. For more information about 
these loan sales and the related risks that may result in liability 
see the “Risk Management – Credit Risk Management – Liability 
for Mortgage Loan Repurchase Losses” section in this Report. 
  We may be required to repurchase mortgage loans, indemnify 
the securitization trust, investor or insurer, or reimburse the 
securitization trust, investor or insurer for credit losses incurred 
on loans (collectively “repurchase”) in the event of a breach of 
contractual representations or warranties that is not remedied 
within a period (usually 90 days or less) after we receive notice of 
the breach. Our loan sale contracts to private investors (non-
GSE) typically contain an additional provision where we would 
only be required to repurchase loans if any such breach is 
deemed to have a material and adverse effect on the value of the 
mortgage loan or to the interests of the investors or interests of 
security holders in the mortgage loan. The time periods specified 
in our mortgage loan sales contracts to respond to repurchase 
requests vary, but are generally 90 days or less. While many 
contracts do not include specific remedies if the applicable time 
period for a response is not met, contracts for mortgage loan 

 
 
 
 
 
 
sales to the GSEs include various types of specific remedies and 
penalties that could be applied to inadequate responses to 
repurchase requests. Similarly, the agreements under which we 
sell mortgage loans require us to deliver various documents to 
the securitization trust or investor, and we may be obligated to 
repurchase any mortgage loan for which the required documents 
are not delivered or are defective. In addition, as part of our 
representations and warranties in our loan sales contracts, we 
typically represent to GSEs and private investors that certain 
loans have mortgage insurance to the extent there are loans that 
have loan to value ratios in excess of 80% that require mortgage 
insurance. To the extent the mortgage insurance is rescinded by 
the mortgage insurer due to a claim of breach of a contractual 
representation or warranty, the lack of insurance may result in a 
repurchase demand from an investor. Upon receipt of a 
repurchase request or a mortgage insurance rescission, we work 
with securitization trusts, investors or insurers to arrive at a 
mutually agreeable resolution. Repurchase demands are typically 
reviewed on an individual loan by loan basis to validate the 
claims made by the securitization trust, investor or insurer, and 
to determine whether a contractually required repurchase event 
occurred. Occasionally, in lieu of conducting a loan level 
evaluation, we may negotiate global settlements in order to 
resolve a pipeline of demands in lieu of repurchasing the loans. 
We manage the risk associated with potential repurchases or 
other forms of settlement through our underwriting and quality 
assurance practices and by servicing mortgage loans to meet 
investor and secondary market standards. 

We establish mortgage repurchase liabilities related to 

various representations and warranties that reflect 
management’s estimate of losses for loans for which we could 
have a repurchase obligation, whether or not we currently service 
those loans, based on a combination of factors. Such factors 
include default expectations, expected investor repurchase 
demands (influenced by current and expected mortgage loan file 
requests and mortgage insurance rescission notices, as well as 
estimated demand to default and file request relationships) and 
appeals success rates (where the investor rescinds the demand 
based on a cure of the defect or acknowledges that the loan 
satisfies the investor’s applicable representations and 
warranties), reimbursement by correspondent and other third 
party originators, and projected loss severity. We establish a 
liability at the time loans are sold and continually update our 
liability estimate during the remaining life of such loans. 
Although activity can vary by investor, investors may demand 
repurchase at any time and there is often a lag from the date of 
default to the time we receive a repurchase demand. This lag has 
lengthened as some investor audit reviews, particularly by the 
GSEs, have changed to reopen or expand reviews on previously 
defaulted populations. Accordingly, the majority of repurchase 
demands continue to be on loans that default in the first 24 to 36 
months following origination of the mortgage loan. The most 
significant portion of our repurchases under our representation 
and warranty provisions are attributable to borrower 
misrepresentations and appraisals obtained at origination that 
investors believe do not fully comply with applicable industry 
standards. 

To date, repurchase demands from private label MBS have 
been more limited than GSE-guaranteed securities; however, it is 
possible that requests to repurchase mortgage loans in private 
label securitizations may increase in frequency as investors 
explore every possible avenue to recover losses on their 
securities. We evaluate the validity and materiality of any claim 
of breach of representations and warranties in private label MBS 
that is brought to our attention and work with securitization 
trustees to resolve any repurchase requests. Nevertheless, we 
may be subject to legal and other expenses if private label 
securitization trustees or investors choose to commence legal 
proceedings in the event of disagreements. 

The mortgage loan repurchase liability at December 31, 2012, 

represents our best estimate of the probable loss that we may 
incur for various representations and warranties in the 
contractual provisions of our sales of mortgage loans. Because 
the level of mortgage loan repurchase losses are dependent on 
economic factors, investor demand strategies and other external 
conditions that may change over the life of the underlying loans, 
the level of the liability for mortgage loan repurchase losses is 
difficult to estimate and requires considerable management 
judgment. We maintain regular contact with the GSEs and other 
significant investors to monitor and address their repurchase 
demand practices and concerns. For additional information on 
our repurchase liability, including an adverse impact analysis, 
see the “Risk Management – Credit Risk Management – Liability 
for Mortgage Loan Repurchase Losses” section and Note 9 
(Mortgage Banking Activities) to Financial Statements in this 
Report. 

Fair Value of Financial Instruments 
We use fair value measurements to record fair value adjustments 
to certain financial instruments and to determine fair value 
disclosures. Trading assets, securities available for sale, 
derivatives, substantially all residential MHFS, certain loans held 
for investment, securities sold but not yet purchased (short sale 
liabilities) and certain long-term debt instruments are recorded 
at fair value on a recurring basis. Additionally, from time to time, 
we may be required to record at fair value other assets on a 
nonrecurring basis, such as certain MHFS and LHFS, loans held 
for investment and certain other assets. These nonrecurring fair 
value adjustments typically involve application of lower-of-cost-
or-market accounting or write-downs of individual assets. 
Additionally, for certain financial instruments not recorded at 
fair value we disclose the estimate of their fair value. 

Fair value represents the price that would be received to sell 
the financial asset or paid to transfer the financial liability in an 
orderly transaction between market participants at the 
measurement date. 

The accounting provisions for fair value measurements 
include a three-level hierarchy for disclosure of assets and 
liabilities recorded at fair value. The classification of assets and 
liabilities within the hierarchy is based on whether the inputs to 
the valuation methodology used for measurement are observable 
or unobservable. Observable inputs reflect market-derived or 
market-based information obtained from independent sources, 
while unobservable inputs reflect our estimates about market 
data.  

99

 
 
 
 
 
 
 
 
Critical Accounting Policies (continued) 

(cid:120) 

(cid:120) 

(cid:120) 

Level 1 – Valuation is based upon quoted prices for identical 
instruments traded in active markets. Level 1 instruments 
include securities traded on active exchange markets, such 
as the New York Stock Exchange, as well as U.S. Treasury 
and other U.S. government securities that are traded by 
dealers or brokers in active OTC markets.  
Level 2 – Valuation is based upon quoted prices for similar 
instruments in active markets, quoted prices for identical or 
similar instruments in markets that are not active, and 
model-based valuation techniques, such as matrix pricing, 
for which all significant assumptions are observable in the 
market. Level 2 instruments include securities traded in 
functioning dealer or broker markets, plain-vanilla interest 
rate derivatives and MHFS that are valued based on prices 
for other mortgage whole loans with similar characteristics.  
Level 3 – Valuation is generated primarily from techniques 
that use significant assumptions not observable in the 
market. These unobservable assumptions reflect our own 
estimates of assumptions market participants would use in 
pricing the asset or liability. Valuation techniques include 
use of option pricing models, discounted cash flow models 
and similar techniques. 

  When developing fair value measurements, we maximize the 
use of observable inputs and minimize the use of unobservable 
inputs. When available, we use quoted prices in active markets to 
measure fair value. If quoted prices in active markets are not 
available, fair value measurement is based upon models that use 
primarily market-based or independently sourced market 
parameters, including interest rate yield curves, prepayment 
speeds, option volatilities and currency rates. However, in 
certain cases, when market observable inputs for model-based 
valuation techniques are not readily available, we are required to 
make judgments about assumptions market participants would 
use to estimate fair value. 

The degree of management judgment involved in 

determining the fair value of a financial instrument is dependent 
upon the availability of quoted prices in active markets or 
observable market parameters. For financial instruments with 
quoted market prices or observable market parameters in active 
markets, there is minimal subjectivity involved in measuring fair 
value. When quoted prices and observable data in active markets 
are not fully available, management judgment is necessary to 
estimate fair value. Changes in the market conditions, such as 
reduced liquidity in the capital markets or changes in secondary 
market activities, may reduce the availability and reliability of 
quoted prices or observable data used to determine fair value. 
When significant adjustments are required to price quotes or 
inputs, it may be appropriate to utilize an estimate based 
primarily on unobservable inputs. When an active market for a 
financial instrument does not exist, the use of management 
estimates that incorporate current market participant 
expectations of future cash flows, adjusted for an appropriate 
risk premium, is acceptable. 
  When markets for our financial assets and liabilities become 
inactive because the level and volume of activity has declined 
significantly relative to normal conditions, it may be appropriate 
to adjust quoted prices. The methodology we use to adjust the 

100

quoted prices generally involves weighting the quoted prices and 
results of internal pricing techniques, such as the net present 
value of future expected cash flows (with observable inputs, 
where available) discounted at a rate of return market 
participants require to arrive at the fair value. The more active 
and orderly markets for particular security classes are 
determined to be, the more weighting we assign to quoted prices. 
The less active and orderly markets are determined to be, the less 
weighting we assign to quoted prices. 
  We may use third party pricing services and brokers 
(collectively, “pricing vendors”) to obtain fair values (“vendor 
prices”) which are used to either record the price of an 
instrument or to corroborate internally developed prices. We 
have processes in place to approve such vendors to ensure 
information obtained and valuation techniques used are 
appropriate. Once these vendors are approved to provide pricing 
information, we monitor and review the results to ensure the fair 
values are reasonable and in line with market experience with 
similar asset classes. For certain securities, we may use internal 
traders to price instruments. Where vendor prices are utilized for 
recording the price of an instrument, we determine the most 
appropriate and relevant pricing vendor for each security class 
and obtain a price from that particular pricing vendor for each 
security. 
  Determination of the fair value of financial instruments using 
either vendor prices or internally developed prices are subject to 
our internal price validation procedures, which include, but are 
not limited to, one or a combination of the following procedures: 
(cid:120) 
comparison to pricing vendors (for internally developed 
prices) or to other pricing vendors (for vendor developed 
prices);  
variance analysis of prices;  
corroboration of pricing by reference to other independent 
market data such as secondary broker quotes and relevant 
benchmark indices;  
review of pricing by Company personnel familiar with 
market liquidity and other market-related conditions; and 
investigation of prices on a specific instrument-by-
instrument basis. 
For instruments where we utilize vendor prices to record the 

(cid:120) 
(cid:120) 

(cid:120) 

(cid:120) 

price of an instrument, we perform additional procedures. We 
evaluate pricing vendors by comparing prices from one vendor to 
prices of other vendors for identical or similar instruments and 
evaluate the consistency of prices to known market transactions 
when determining the level of reliance to be placed on a 
particular pricing vendor. Methodologies employed and inputs 
used by third party pricing vendors are subject to additional 
review when such services are provided. This review may consist 
of, in part, obtaining and evaluating control reports issued and 
pricing methodology materials distributed. 

Significant judgment is required to determine whether 
certain assets measured at fair value are included in Level 2 or 
Level 3. When making this judgment, we consider available 
information, including observable market data, indications of 
market liquidity and orderliness, and our understanding of the 
valuation techniques and significant inputs used. For securities 
in inactive markets, we use a predetermined percentage to 
evaluate the impact of fair value adjustments derived from 

 
 
 
 
 
 
weighting both external and internal indications of value to 
determine if the instrument is classified as Level 2 or Level 3. 
Otherwise, the classification of Level 2 or Level 3 is based upon 
the specific facts and circumstances of each instrument or 
instrument category and judgments are made regarding the 
significance of the Level 3 inputs to the instruments’ fair value 
measurement in its entirety. If Level 3 inputs are considered 
significant, the instrument is classified as Level 3. 
  Our financial assets valued using Level 3 measurements 
consist of certain collateralized debt obligations (CDOs), 
collateralized loan obligations (CLOs), asset-backed securities, 
including those collateralized by auto leases or loans, cash 
reserves, and other asset-backed securities, auction-rate 
securities, certain derivative contracts such as credit default 
swaps related to collateralized mortgage obligation (CMO), CDO 
and CLO exposures and certain MHFS, certain loans, and MSRs. 
For additional information on how we value MSRs refer to the 
discussion earlier in this section. 

Table 51 presents the summary of the fair value of financial 
instruments recorded at fair value on a recurring basis, and the 
amounts measured using significant Level 3 inputs (before 
derivative netting adjustments). The fair value of the remaining 
assets and liabilities were measured using valuation 
methodologies involving market-based or market-derived 
information (collectively Level 1 and 2 measurements). 

Table 51:  Fair Value Level 3 Summary 

December 31, 2012   December 31, 2011 

Total 
balance 

Level 3 (1)

  balance  Level 3 (1) 

Total 

($ in billions) 

Assets carried 

at fair value 

$ 

 358.7   

 51.9  

 373.0   

 53.3 

As a percentage 

of total assets 

 25    % 

 4  

 28   

 4 

Liabilities carried 

at fair value 

$ 

 22.4     

 3.1  

 26.4   

 4.6 

As a percentage of 

total liabilities 

 2    % 

* 

 2   

*

*  Less than 1%. 

(1)  Before derivative netting adjustments. 

Income Taxes  
We are subject to the income tax laws of the U.S., its states and 
municipalities and those of the foreign jurisdictions in which we 
operate. Our income tax expense consists of current and deferred 
income tax expense. Current income tax expense represents our 
estimated taxes to be paid or refunded for the current period and 
includes income tax expense related to our uncertain tax 
positions. We determine deferred income taxes using the balance 
sheet method. Under this method, the net deferred tax asset or 
liability is based on the tax effects of the differences between the 
book and tax bases of assets and liabilities, and recognizes 
enacted changes in tax rates and laws in the period in which they 
occur. Deferred income tax expense results from changes in 
deferred tax assets and liabilities between periods. Deferred tax 
assets are recognized subject to management’s judgment that 
realization is “more likely than not.” Uncertain tax positions that 
meet the more likely than not recognition threshold are 
measured to determine the amount of benefit to recognize. An 
uncertain tax position is measured at the largest amount of 
benefit that management believes has a greater than 50% 
likelihood of realization upon settlement. Tax benefits not 
meeting our realization criteria represent unrecognized tax 
benefits. Our unrecognized tax benefits on uncertain tax 
positions are reflected in Note 21 (Income Taxes) to Financial 
Statements in this Report. Foreign taxes paid are generally 
applied as credits to reduce federal income taxes payable. We 
account for interest and penalties as a component of income tax 
expense. 

The income tax laws of the jurisdictions in which 

we operate are complex and subject to different interpretations 
by the taxpayer and the relevant government taxing authorities. 
In establishing a provision for income tax expense, we must 
make judgments and interpretations about the application of 
these inherently complex tax laws. We must also make estimates 
about when in the future certain items will affect taxable income 
in the various tax jurisdictions by the government taxing 
authorities, both domestic and foreign. Our interpretations may 
be subjected to review during examination by taxing authorities 
and disputes may arise over the respective tax positions. We 
attempt to resolve these disputes during the tax examination and 
audit process and ultimately through the court systems when 
applicable. 

See Note 17 (Fair Values of Assets and Liabilities) to Financial 

We monitor relevant tax authorities and revise our estimate of 

Statements in this Report for a complete discussion on our fair 
valuation of financial instruments, our related measurement 
techniques and the impact to our financial statements. 

accrued income taxes due to changes in income tax laws and 
their interpretation by the courts and regulatory authorities on a 
quarterly basis. Revisions of our estimate of accrued income 
taxes also may result from our own income tax planning and 
from the resolution of income tax controversies. Such revisions 
in our estimates may be material to our operating results for any 
given quarter. 

See Note 21 (Income Taxes) to Financial Statements in this 
Report for a further description of our provision for income taxes 
and related income tax assets and liabilities. 

101

 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
   
 
 
   
 
   
 
 
   
 
 
 
 
 
   
   
 
 
 
   
 
 
   
 
 
 
   
 
   
   
 
 
 
   
 
 
 
   
   
 
 
 
 
 
   
 
 
 
   
 
ASU 2013-02 requires companies to disclose the effect on net 
income line items from significant amounts reclassified out of 
accumulated other comprehensive income and entirely into net 
income. However, for those reclassifications that are partially or 
entirely capitalized on the balance sheet, then companies must 
provide a cross-reference to disclosures that provide information 
about the effect of the reclassifications. This guidance is effective 
for us in Q1 2013 with prospective application. The Update will 
not affect our consolidated financial results as it amends only the 
disclosure requirements for accumulated other comprehensive 
income. 

Current Accounting Developments 

The following accounting pronouncements have been issued by 
the FASB but are not yet effective: 
(cid:120)  Accounting Standards Update (ASU or Update) 2011-11, 
Disclosures about Offsetting Assets and Liabilities; 
(cid:120)  ASU 2013-01, Clarifying the Scope of Disclosures about 

Offsetting Assets and Liabilities; and 

(cid:120)  ASU 2013-02, Reporting of Amounts Reclassified Out of 

Accumulated Other Comprehensive Income. 

ASU 2011-11 expands the disclosure requirements for certain 
financial instruments and derivatives that are subject to 
enforceable master netting agreements or similar arrangements. 
The disclosures are required regardless of whether the 
instruments have been offset (or netted) in the statement of 
financial position. Under ASU 2011-11, companies must describe 
the nature of offsetting arrangements and provide quantitative 
information about those agreements, including the gross and net 
amounts of financial instruments that are recognized in the 
statement of financial position. In January 2013, the FASB 
issued ASU 2013-01, which clarifies the scope of ASU 2011-11 
by limiting the disclosures to derivatives, repurchase 
agreements, and securities lending transactions to the extent 
they are subject to an enforceable master netting or similar 
arrangement. These changes are effective for us in first quarter 
2013 with retrospective application. The Updates will not affect 
our consolidated financial results since they amend only the 
disclosure requirements for offsetting financial instruments. 

102

 
 
 
 
 
 
Forward-Looking Statements 

This Report contains “forward-looking statements” within the 
meaning of the Private Securities Litigation Reform Act of 1995. 
Forward-looking statements can be identified by words such as 
“anticipates,” “intends,” “plans,” “seeks,” “believes,” “estimates,” 
“expects,” “target,” “projects,” “outlook,” “forecast,” “will,” 
“may,” “could,” “should,” “can” and similar references to future 
periods. Examples of forward-looking statements in this Report 
include, but are not limited to, statements we make about: (i) 
future results of the Company, including the potential effect of 
recent strong loan and deposit growth on future financial 
performance; (ii) our targeted efficiency ratio range as part of 
our expense management initiatives; (iii) future credit quality 
and expectations regarding future loan losses in our loan 
portfolios and life-of-loan estimates; our foreign loan exposure; 
the level and loss content of NPAs and nonaccrual loans; the 
appropriateness of the allowance for credit losses, including our 
current expectation of future allowance releases in 2013; and the 
reduction or mitigation of risk in our loan portfolios and the 
effects of loan modification programs; (iv) future capital levels 
and our estimate regarding our Tier 1 common equity ratio under 
proposed Basel III capital standards as of December 31, 2012; (v) 
the quality of our residential mortgage loan servicing portfolio, 
our mortgage repurchase exposure and exposure relating to our 
mortgage foreclosure practices; (vi) our expectations regarding 
the satisfaction of our obligations under our settlement in 
principle with the Department of Justice and other federal and 
state government entities related to our mortgage servicing and 
foreclosure practices, including our estimates of the impact of 
the settlement on our future financial results; (vii) the expected 
outcome and impact of legal, regulatory and legislative 
developments, including the Dodd-Frank Act; and (viii) the 
Company’s plans, objectives and strategies, including our belief 
that we have more opportunity to increase cross-sell of our 
products. 

Forward-looking statements are based on our current 
expectations and assumptions regarding our business, the 
economy and other future conditions. Because forward-looking 
statements relate to the future, they are subject to inherent 
uncertainties, risks and changes in circumstances that are 
difficult to predict. Our actual results may differ materially from 
those contemplated by the forward-looking statements. We 
caution you, therefore, against relying on any of these forward-
looking statements. They are neither statements of historical fact 
nor guarantees or assurances of future performance. While there 
is no assurance that any list of risks and uncertainties or risk 
factors is complete, important factors that could cause actual 
results to differ materially from those in the forward-looking 
statements include the following, without limitation: 
(cid:120) 

current and future economic and market conditions, 
including the effects of declines in housing prices, high 
unemployment rates, U. S. fiscal debt, budget and tax 
matters, the sovereign debt crisis and economic difficulties 
in Europe, and the overall slowdown in global economic 
growth;  
our capital and liquidity requirements (including under 
regulatory capital standards, such as the proposed Basel III 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 
(cid:120) 

(cid:120) 

capital standards, as determined and interpreted by 
applicable regulatory authorities) and our ability to generate 
capital internally or raise capital on favorable terms; 
financial services reform and other current, pending or 
future legislation or regulation that could have a negative 
effect on our revenue and businesses, including the Dodd-
Frank Act and other legislation and regulation relating to 
bank products and services, as well as the extent of our 
ability to mitigate the loss of revenue and income from 
financial services reform and other legislation and 
regulation; 
the extent of our success in our loan modification efforts, as 
well as the effects of regulatory requirements or guidance 
regarding loan modifications or changes in such 
requirements or guidance; 
the amount of mortgage loan repurchase demands that we 
receive and our ability to satisfy any such demands without 
having to repurchase loans related thereto or otherwise 
indemnify or reimburse third parties, and the credit quality 
of or losses on such repurchased mortgage loans; 
negative effects relating to our mortgage servicing and 
foreclosure practices, including our ability to meet our 
obligations under the settlement in principle with the 
Department of Justice and other federal and state 
government entities, as well as changes in our procedures or 
practices and/or industry standards or practices, regulatory 
or judicial requirements, penalties or fines, increased 
servicing and other costs or obligations, including loan 
modification requirements, or delays or moratoriums on 
foreclosures; 
our ability to realize our efficiency ratio target as part of our 
expense management initiatives when and in the range 
targeted, including as a result of business and economic 
cyclicality, seasonality, changes in our business composition 
and operating environment, growth in our businesses 
and/or acquisitions, and unexpected expenses relating to, 
among other things, litigation and regulatory matters; 
losses relating to Super Storm Sandy, including the result of 
damage or loss to our collateral for loans in our consumer 
and commercial loan portfolios, the extent of insurance 
coverage, or the level of government assistance for our 
borrowers;  
the effect of the current low interest rate environment or 
changes in interest rates on our net interest margin and our 
mortgage originations, MSRs and MHFS;  
hedging gains or losses; 
a recurrence of significant turbulence or disruption in the 
capital or financial markets, which could result in, among 
other things, reduced investor demand for mortgage loans, a 
reduction in the availability of funding or increased funding 
costs, and declines in asset values and/or recognition of 
OTTI on securities held in our available-for-sale portfolio 
due to volatility or changes in interest rates, foreign 
exchange rates and/or debt, equity and commodity prices; 
our ability to sell more products to our existing customers 
through our cross-selling efforts;  

103

 
 
 
 
Forward-Looking Statements (continued) 

(cid:120) 

(cid:120) 
(cid:120) 

the effect of a fall in stock market prices on our investment 
banking business and our fee income from our brokerage, 
asset and wealth management businesses;  
changes in the value of our venture capital investments;  
changes in our accounting policies or in accounting 
standards or in how accounting standards are to be applied 
or interpreted;  

(cid:120)  mergers, acquisitions and divestitures; 
(cid:120) 

changes in the Company’s credit ratings and changes in the 
credit quality of the Company’s customers or counterparties;  
reputational damage from negative publicity, protests, fines, 
penalties and other negative consequences from regulatory 
violations and legal actions;  
a failure in or breach of our operational or security systems 
or infrastructure, or those of our third party vendors and 
other service providers, including as a result of cyber 
attacks; 
the loss of checking and savings account deposits to other 
investments such as the stock market, and the resulting 

(cid:120) 

(cid:120) 

(cid:120) 

Risk Factors 

An investment in the Company involves risk, including the 
possibility that the value of the investment could fall 
substantially and that dividends or other distributions on the 
investment could be reduced or eliminated. We discuss below 
risk factors that could adversely affect our financial results and 
condition, and the value of, and return on, an investment in the 
Company.  

RISKS RELATED TO THE ECONOMY, FINANCIAL MARKETS, INTEREST 

RATES AND LIQUIDITY 

As one of the largest lenders in the U.S. and a provider 
of financial products and services to consumers and 
businesses across the U.S. and internationally, our 
financial results have been, and will continue to be, 
materially affected by general economic conditions, 
particularly unemployment levels and home prices in 
the U.S., and a deterioration in economic conditions or 
in the financial markets may materially adversely affect 
our lending and other businesses and our financial 
results and condition. We generate revenue from the interest 
and fees we charge on the loans and other products and services 
we sell, and a substantial amount of our revenue and earnings 
comes from the net interest income and fee income that we earn 
from our consumer and commercial lending and banking 
businesses, including our mortgage banking business where we 
currently are the largest mortgage originator in the U.S. These 
businesses have been, and will continue to be, materially affected 
by the state of the U.S. economy, particularly unemployment 
levels and home prices. Although the U.S. economy has 
continued to gradually improve from the depressed levels of 
2008 and early 2009, economic growth has been slow and 
uneven. In addition, the negative effects and continued 
uncertainty stemming from the sovereign debt crisis and 
economic difficulties in Europe, the slowdown in growth in Asia 

104

increase in our funding costs and impact on our net interest 
margin;  
fiscal and monetary policies of the FRB; and 
the other risk factors and uncertainties described under 
“Risk Factors” in this Report.  

(cid:120) 
(cid:120) 

In addition to the above factors, we also caution that there is 

no assurance that our allowance for credit losses will be 
appropriate to cover future credit losses, especially if housing 
prices decline and unemployment worsens. Increases in loan 
charge-offs or in the allowance for credit losses and related 
provision expense could materially adversely affect our financial 
results and condition. 
  Any forward-looking statement made by us in this Report 
speaks only as of the date on which it is made. Factors or events 
that could cause our actual results to differ may emerge from 
time to time, and it is not possible for us to predict all of them. 
We undertake no obligation to publicly update any forward-
looking statement, whether as a result of new information, future 
developments or otherwise, except as may be required by law. 

and certain other emerging growth markets, and U. S. fiscal and 
political matters, including concerns about deficit levels, taxes 
and U.S. debt ratings, have impacted and may continue to impact 
the continuing global economic recovery. A prolonged period of 
slow growth in the global economy, particularly in the U.S., or 
any deterioration in general economic conditions and/or the 
financial markets resulting from the above matters or any other 
events or factors that may disrupt or dampen the global 
economic recovery, could materially adversely affect our 
financial results and condition. 
  Despite the improved U.S. economy the housing market 
continues a slow recovery, the unemployment rate remains high 
and nonperforming asset levels, which have adversely affected 
our credit performance, financial results and condition remain 
higher than normal. If unemployment levels worsen or if home 
prices fall we would expect to incur elevated charge-offs and 
provision expense from increases in our allowance for credit 
losses. These conditions may adversely affect not only consumer 
loan performance but also commercial and CRE loans, especially 
for those business borrowers that rely on the health of industries 
that may experience deteriorating economic conditions. The 
ability of these and other borrowers to repay their loans may 
deteriorate, causing us, as one of the largest commercial lenders 
and the largest CRE lender in the U.S., to incur significantly 
higher credit losses. In addition, weak or deteriorating economic 
conditions make it more challenging for us to increase our 
consumer and commercial loan portfolios by making loans to 
creditworthy borrowers at attractive yields. Although we have 
significant capacity to add loans to our balance sheet, loan 
demand, especially consumer loan demand, has been soft 
resulting in our retaining a much higher amount of lower 
yielding liquid assets on our balance sheet. If economic 
conditions do not continue to improve or if the economy worsens 
and unemployment rises, which also would likely result in a 
decrease in consumer and business confidence and spending, the 

 
 
 
 
 
 
 
demand for our credit products, including our mortgages, may 
fall, reducing our interest and noninterest income and our 
earnings. 
  A deterioration in business and economic conditions, which 
may erode consumer and investor confidence levels, and/or 
increased volatility of financial markets, also could adversely 
affect financial results for our fee-based businesses, including 
our investment advisory, mutual fund, securities brokerage, 
wealth management, and investment banking businesses. As of 
December 31, 2012, approximately 22% of our revenue was fee 
income, which included trust and investment fees, card fees and 
other fees. We earn fee income from managing assets for others 
and providing brokerage and other investment advisory and 
wealth management services. Because investment management 
fees are often based on the value of assets under management, a 
fall in the market prices of those assets could reduce our fee 
income. Changes in stock market prices could affect the trading 
activity of investors, reducing commissions and other fees we 
earn from our brokerage business. Poor economic conditions and 
volatile or unstable financial markets also can negatively affect 
our debt and equity underwriting and advisory businesses, as 
well as our trading and venture capital businesses. Any 
deterioration in global financial markets and economies, 
including as a result of Europe’s sovereign debt crisis or any 
international political unrest or disturbances, may adversely 
affect the revenues and earnings of our international operations, 
particularly our global financial institution and correspondent 
banking services. 

For more information, refer to the “Risk Management – 
Asset/Liability Management” and “– Credit Risk Management” 
sections in this Report. 

Changes in interest rates and financial market values 
could reduce our net interest income and earnings, 
including as a result of recognizing losses or OTTI on 
the securities that we hold in our portfolio or trade for 
our customers. Our net interest income is the interest we earn 
on loans, debt securities and other assets we hold less the 
interest we pay on our deposits, long-term and short-term debt, 
and other liabilities. Net interest income is a measure of both our 
net interest margin – the difference between the yield we earn on 
our assets and the interest rate we pay for deposits and our other 
sources of funding – and the amount of earning assets we hold. 
Changes in either our net interest margin or the amount or mix 
of earning assets we hold could affect our net interest income 
and our earnings. Changes in interest rates can affect our net 
interest margin. Although the yield we earn on our assets and 
our funding costs tend to move in the same direction in response 
to changes in interest rates, one can rise or fall faster than the 
other, causing our net interest margin to expand or contract. Our 
liabilities tend to be shorter in duration than our assets, so they 
may adjust faster in response to changes in interest rates. When 
interest rates rise, our funding costs may rise faster than the 
yield we earn on our assets, causing our net interest margin to 
contract until the asset yield increases. 

The amount and type of earning assets we hold can affect our 
yield and net interest margin. We hold earning assets in the form 
of loans and investment securities, among other assets. As noted 

above, if the economy worsens we may see lower demand for 
loans by creditworthy customers, reducing our net interest 
income and yield. In addition, our net interest income and net 
interest margin can be negatively affected by a prolonged low 
interest rate environment, which as noted below is currently 
being experienced as a result of economic conditions and FRB 
monetary policies, as it may result in us holding short-term lower 
yielding loans and securities on our balance sheet, particularly if 
we are unable to replace the maturing higher yielding assets, 
including the loans in our non-strategic and liquidating loan 
portfolio, with similar higher yielding assets. Increases in 
interest rates, however, may negatively affect loan demand and 
could result in higher credit losses as borrowers may have more 
difficulty making higher interest payments. As described below, 
changes in interest rates also affect our mortgage business, 
including the value of our MSRs. 
  Changes in the slope of the “yield curve” – or the spread 
between short-term and long-term interest rates – could also 
reduce our net interest margin. Normally, the yield curve is 
upward sloping, meaning short-term rates are lower than long-
term rates. Because our liabilities tend to be shorter in duration 
than our assets, when the yield curve flattens, as is the case in the 
current interest rate environment, or even inverts, our net 
interest margin could decrease as our cost of funds increases 
relative to the yield we can earn on our assets. 

The interest we earn on our loans may be tied to U.S.-

denominated interest rates such as the federal funds rate while 
the interest we pay on our debt may be based on international 
rates such as LIBOR. If the federal funds rate were to fall without 
a corresponding decrease in LIBOR, we might earn less on our 
loans without any offsetting decrease in our funding costs. This 
could lower our net interest margin and our net interest income. 
  We assess our interest rate risk by estimating the effect on 
our earnings under various scenarios that differ based on 
assumptions about the direction, magnitude and speed of 
interest rate changes and the slope of the yield curve. We hedge 
some of that interest rate risk with interest rate derivatives. We 
also rely on the “natural hedge” that our mortgage loan 
originations and servicing rights can provide. 
  We generally do not hedge all of our interest rate risk. There 
is always the risk that changes in interest rates could reduce our 
net interest income and our earnings in material amounts, 
especially if actual conditions turn out to be materially different 
than what we assumed. For example, if interest rates rise or fall 
faster than we assumed or the slope of the yield curve changes, 
we may incur significant losses on debt securities we hold as 
investments. To reduce our interest rate risk, we may rebalance 
our investment and loan portfolios, refinance our debt and take 
other strategic actions. We may incur losses when we take such 
actions. 
  We hold securities in our available-for-sale portfolio, 
including U.S. Treasury and federal agency securities and federal 
agency MBS, securities of U.S. states and political subdivisions, 
residential and commercial MBS, corporate debt securities, and 
marketable equity securities, including securities relating to our 
venture capital activities. We analyze securities held in our 
available-for-sale portfolio for OTTI on at least a quarterly basis. 
The process for determining whether impairment is other than 

105

 
 
 
 
 
 
 
Risk Factors (continued) 

temporary usually requires difficult, subjective judgments about 
the future financial performance of the issuer and any collateral 
underlying the security in order to assess the probability of 
receiving contractual principal and interest payments on the 
security. Because of changing economic and market conditions, 
as well as credit ratings, affecting issuers and the performance of 
the underlying collateral, we may be required to recognize OTTI 
in future periods. Our net income also is exposed to changes in 
interest rates, credit spreads, foreign exchange rates, equity and 
commodity prices in connection with our trading activities, 
which are conducted primarily to accommodate our customers in 
the management of their market price risk, as well as when we 
take positions based on market expectations or to benefit from 
differences between financial instruments and markets. The 
securities held in these activities are carried at fair value with 
realized and unrealized gains and losses recorded in noninterest 
income. As part of our business to support our customers, we 
trade public securities and these securities also are subject to 
market fluctuations with gains and losses recognized in net 
income when realized and periodically include OTTI charges. 
Although we have processes in place to measure and monitor the 
risks associated with our trading activities, including stress 
testing and hedging strategies, there can be no assurance that 
our processes and strategies will be effective in avoiding losses 
that could have a material adverse effect on our financial results. 
The value of our public and private equity investments can 
fluctuate from quarter to quarter. Certain of these investments 
are carried under the cost or equity method, while others are 
carried at fair value with unrealized gains and losses reflected in 
earnings. Earnings from our equity investments may be volatile 
and hard to predict, and may have a significant effect on our 
earnings from period to period. When, and if, we recognize gains 
may depend on a number of factors, including general economic 
and market conditions, the prospects of the companies in which 
we invest, when a company goes public, the size of our position 
relative to the public float, and whether we are subject to any 
resale restrictions. 
  Our venture capital investments could result in significant 
OTTI losses for those investments carried under the cost or 
equity method. Our assessment for OTTI is based on a number of 
factors, including the then current market value of each 
investment compared with its carrying value. If we determine 
there is OTTI for an investment, we write-down the carrying 
value of the investment, resulting in a charge to earnings. The 
amount of this charge could be significant. 

For more information, refer to the “Risk Management – 
Asset/Liability Management – Interest Rate Risk”, “– Market 
Risk – Equity Markets”, and “– Market Risk – Trading 
Activities” and the “Balance Sheet Analysis – Securities Available 
for Sale” sections in this Report and Note 5 (Securities Available 
for Sale) to Financial Statements in this Report. 

106

Effective liquidity management, which ensures that we 
can meet customer loan requests, customer deposit 
maturities/withdrawals and other cash commitments, 
including principal and interest payments on our debt, 
efficiently under both normal operating conditions and 
other unpredictable circumstances of industry or 
financial market stress, is essential for the operation of 
our business, and our financial results and condition 
could be materially adversely affected if we do not 
effectively manage our liquidity. Our liquidity is essential 
for the operation of our business. We primarily rely on bank 
deposits to be a low cost and stable source of funding for the 
loans we make and the operation of our business. Core customer 
deposits, which include noninterest-bearing deposits, interest-
bearing checking, savings certificates, certain market rate and 
other savings, and certain foreign deposits, have historically 
provided us with a sizeable source of relatively stable and low-
cost funds. In addition to customer deposits, our sources of 
liquidity include investments in our securities portfolio, our 
ability to sell or securitize loans in secondary markets and to 
pledge loans to access secured borrowing facilities through the 
FHLB and the FRB, and our ability to raise funds in domestic 
and international money and capital markets. 
  Our liquidity and our ability to fund and run our business 
could be materially adversely affected by a variety of conditions 
and factors, including financial and credit market disruption and 
volatility or a lack of market or customer confidence in financial 
markets in general similar to what occurred during the financial 
crisis in 2008 and early 2009, which may result in a loss of 
customer deposits or outflows of cash or collateral and/or our 
inability to access capital markets on favorable terms. Market 
disruption and volatility could impact our credit spreads, which 
are the amount in excess of the interest rate of U.S. Treasury 
securities, or other benchmark securities, of the same maturity 
that we need to pay to our funding providers. Increases in 
interest rates and our credit spreads could significantly increase 
our funding costs. Other conditions and factors that could 
materially adversely affect our liquidity and funding include a 
lack of market or customer confidence in the Company or 
negative news about the Company or the financial services 
industry generally which also may result in a loss of deposits 
and/or negatively affect our ability to access the capital markets; 
our inability to sell or securitize loans or other assets, and, as 
described below, reductions in one or more of our credit ratings. 
Many of the above conditions and factors may be caused by 
events over which we have little or no control. While market 
conditions have continued to improve since the financial crisis, 
there can be no assurance that significant disruption and 
volatility in the financial markets will not occur in the future. For 
example, in the summer of 2011 concerns regarding the potential 
failure to raise the U.S. government debt limit and the eventual 
downgrade of U.S. government debt ratings and the so called 
“fiscal cliff” concerns in the second half of 2012 associated with 
the possibility of U.S. spending cuts and tax increases, which 
were scheduled to go into effect on January 1, 2013, caused 
uncertainty and some volatility in financial markets. A failure to 
raise the U.S. debt limit in the future and/or additional 
downgrades of the sovereign debt ratings of the U.S. government 

 
 
 
 
 
or the debt ratings of related institutions, agencies or 
instrumentalities, as well as other fiscal or political events could, 
in addition to causing economic and financial market 
disruptions, materially adversely affect the market value of the 
U.S. government securities that we hold, the availability of those 
securities as collateral for borrowing, and our ability to access 
capital markets on favorable terms, as well as have other 
material adverse effects on the operation of our business and our 
financial results and condition. 
  As noted above, we rely heavily on bank deposits for our 
funding and liquidity. We compete with banks and other 
financial services companies for deposits. If our competitors 
raise the rates they pay on deposits our funding costs may 
increase, either because we raise our rates to avoid losing 
deposits or because we lose deposits and must rely on more 
expensive sources of funding. Higher funding costs reduce our 
net interest margin and net interest income. Checking and 
savings account balances and other forms of customer deposits 
may decrease when customers perceive alternative investments, 
such as the stock market, as providing a better risk/return 
tradeoff. When customers move money out of bank deposits and 
into other investments, we may lose a relatively low cost source 
of funds, increasing our funding costs and negatively affecting 
our liquidity. 

If we are unable to continue to fund our assets through 
customer bank deposits or access capital markets on favorable 
terms or if we suffer an increase in our borrowing costs or 
otherwise fail to manage our liquidity effectively, our liquidity, 
net interest margin, financial results and condition may be 
materially adversely affected. As we did during the financial 
crisis, we may also need, or be required by our regulators, to 
raise additional capital through the issuance of common stock, 
which could dilute the ownership of existing stockholders, or 
reduce or even eliminate our common stock dividend to preserve 
capital or in order to raise additional capital.   

For more information, refer to the “Risk Management – 

Asset/Liability Management” section in this Report.  

Adverse changes in our credit ratings could have a 
material adverse effect on our liquidity, cash flows, 
financial results and condition. Our borrowing costs and 
ability to obtain funding are influenced by our credit ratings. 
Reductions in one or more of our credit ratings could adversely 
affect our ability to borrow funds and raise the costs of our 
borrowings substantially and could cause creditors and business 
counterparties to raise collateral requirements or take other 
actions that could adversely affect our ability to raise funding. 
Credit ratings and credit ratings agencies’ outlooks are based on 
the ratings agencies’ analysis of many quantitative and 
qualitative factors, such as our capital adequacy, the level and 
quality of our earnings, rating agency assumptions regarding the 
probability and extent of federal financial assistance or support, 
and other rating agency specific criteria. In addition to credit 
ratings, our borrowing costs are affected by various other 
external factors, including market volatility and concerns or 
perceptions about the financial services industry generally. 
  On June 1, 2012, DBRS confirmed both the Parent’s and 
Wells Fargo Bank’s long-term and short-term debt ratings, 

including the stable trend. On June 22, 2012, Moody’s affirmed 
both the Parent’s and Wells Fargo Bank’s long-term and short-
term debt ratings and changed the outlook on Wells Fargo Bank 
to stable from negative while affirming the negative outlook for 
the Parent. The different outlooks reflect Moody’s view on the 
likely regulatory approach to the resolution of large financial 
institutions, specifically the contrasting likelihood of support for 
creditors of holding companies as compared to support for 
creditors of banks. On September 12, 2012, S&P affirmed both 
the Parent's and Wells Fargo Bank’s long-term and short-term 
debt ratings, including the negative outlook, which outlook 
reflects S&P’s outlook on the U.S. sovereign ratings and the one 
notch of support factored into our ratings. On October 30, 2012, 
Fitch Ratings affirmed both the Parent’s and Wells Fargo Bank’s 
long-term and short-term debt ratings and maintained a stable 
outlook on those ratings. There can be no assurance, however, 
that we will maintain our credit ratings and outlooks and that 
credit ratings downgrades in the future would not materially 
affect our ability to borrow funds and borrowing costs. 
  Downgrades in our credit ratings also may trigger additional 
collateral or funding obligations which could negatively affect 
our liquidity, including as a result of credit-related contingent 
features in certain of our derivative contracts. Although a one or 
two notch downgrade in our current credit ratings would not be 
expected to trigger a material increase in our collateral or 
funding obligations, a more severe credit rating downgrade of 
our long-term and short-term credit ratings could increase our 
collateral or funding obligations and the effect on our liquidity 
could be material. For information regarding additional 
collateral and funding obligations required of certain derivative 
instruments in the event our credit ratings were to fall below 
investment grade, see Note 16 (Derivatives) to Financial 
Statements in this Report. 

We rely on dividends from our subsidiaries for 
liquidity, and federal and state law can limit those 
dividends. Wells Fargo & Company, the parent holding 
company, is a separate and distinct legal entity from its 
subsidiaries. It receives a significant portion of its funding and 
liquidity from dividends and other distributions from its 
subsidiaries. We generally use these dividends and distributions, 
among other things, to pay dividends on our common and 
preferred stock and interest and principal on our debt. Federal 
and state laws limit the amount of dividends and distributions 
that our bank and some of our nonbank subsidiaries, including 
our broker-dealer subsidiaries, may pay to our parent holding 
company. Also, our right to participate in a distribution of assets 
upon a subsidiary’s liquidation or reorganization is subject to the 
prior claims of the subsidiary’s creditors.  

For more information, refer to the “Regulation and 

Supervision – Dividend Restrictions” and “– Holding Company 
Structure” sections in our 2012 Form 10-K and to Note 3 (Cash, 
Loan and Dividend Restrictions) and Note 26 (Regulatory and 
Agency Capital Requirements) to Financial Statements in this 
Report. 

107

 
 
 
 
 
 
 
   
Risk Factors (continued) 

RISKS RELATED TO FINANCIAL REGULATORY 
REFORM AND OTHER LEGISLATION AND 
REGULATIONS 

Enacted legislation and regulation, including the Dodd-
Frank Act, as well as future legislation and/or 
regulation, could require us to change certain of our 
business practices, reduce our revenue and earnings, 
impose additional costs on us or otherwise adversely 
affect our business operations and/or competitive 
position. Our parent company, our subsidiary banks and many 
of our nonbank subsidiaries such as those related to our retail 
brokerage and mutual fund businesses, are subject to significant 
regulation under state and federal laws in the U.S., as well as the 
applicable laws of the various jurisdictions outside of the U.S. 
where we conduct business. These regulations protect 
depositors, federal deposit insurance funds, consumers, 
investors and the banking and financial system as a whole, not 
necessarily our stockholders. Economic, market and political 
conditions during the past few years have led to a significant 
amount of new legislation and regulation in the U.S. and abroad. 
These laws and regulations may affect the manner in which we 
do business and the products and services that we provide, affect 
or restrict our ability to compete in our current businesses or our 
ability to enter into or acquire new businesses, reduce or limit 
our revenue in businesses or impose additional fees, assessments 
or taxes on us, intensify the regulatory supervision of us and the 
financial services industry, and adversely affect our business 
operations or have other negative consequences. 
  On July 21, 2010, the Dodd-Frank Act, the most significant 
financial reform legislation since the 1930s, became law. The 
Dodd-Frank Act, among other things, (i) established the 
Financial Stability Oversight Council to monitor systemic risk 
posed by financial firms and imposes additional and enhanced 
FRB regulations, including capital and liquidity requirements, on 
certain large, interconnected bank holding companies such as 
Wells Fargo and systemically significant nonbanking firms 
intended to promote financial stability; (ii) creates a liquidation 
framework for the resolution of covered financial companies, the 
costs of which would be paid through assessments on surviving 
covered financial companies; (iii) makes significant changes to 
the structure of bank and bank holding company regulation and 
activities in a variety of areas, including prohibiting proprietary 
trading and private fund investment activities, subject to certain 
exceptions; (iv) creates a new framework for the regulation of 
over-the-counter derivatives and new regulations for the 
securitization market and strengthens the regulatory oversight of 
securities and capital markets by the SEC; (v) established the 
Consumer Financial Protection Bureau (CFPB) within the FRB, 
which has sweeping powers to administer and enforce a new 
federal regulatory framework of consumer financial regulation; 
(vi) may limit the existing pre-emption of state laws with respect 
to the application of such laws to national banks, makes federal 
pre-emption no longer applicable to operating subsidiaries of 
national banks, and gives state authorities, under certain 
circumstances, the ability to enforce state laws and federal 
consumer regulations against national banks; (vii) provides for 
increased regulation of residential mortgage activities; (viii) 

108

revised the FDIC's assessment base for deposit insurance by 
changing from an assessment base defined by deposit liabilities 
to a risk-based system based on total assets; (ix) phases out over 
three years beginning January 2013 the Tier 1 capital treatment 
of trust preferred securities; (x) permitted banks to pay interest 
on business checking accounts beginning on July 1, 2011; (xi) 
authorized the FRB under the Durbin Amendment to adopt 
regulations that limit debit card interchange fees received by 
debit card issuers; and (xii) includes several corporate 
governance and executive compensation provisions and 
requirements, including mandating an advisory stockholder vote 
on executive compensation.  

The Dodd-Frank Act and many of its provisions became 
effective in July 2010 and July 2011. However, a number of its 
provisions still require extensive rulemaking, guidance, and 
interpretation by regulatory authorities. Accordingly, in many 
respects the ultimate impact of the Dodd-Frank Act and its 
effects on the U.S. financial system and the Company still remain 
uncertain. Nevertheless, the Dodd-Frank Act, including current 
and future rules implementing its provisions and the 
interpretation of those rules, could result in a loss of revenue, 
require us to change certain of our business practices, limit our 
ability to pursue certain business opportunities, increase our 
capital requirements and impose additional assessments and 
costs on us and otherwise adversely affect our business 
operations and have other negative consequences. 

 Our consumer businesses, including our mortgage, credit 
card and other consumer lending and non-lending businesses, 
may be negatively affected by the activities of the CFPB, which 
has broad rulemaking powers and supervisory authority over 
consumer financial products and services. Although the full 
impact of the CFPB on our businesses is uncertain, the CFPB’s 
activities may increase our compliance costs and require changes 
in our business practices as a result of new regulations and 
requirements which could limit or negatively affect the products 
and services that we currently offer our customers. As a result of 
greater regulatory scrutiny of our consumer businesses, we also 
may become subject to more or expanded regulatory 
examinations and/or investigations, which also could result in 
increased costs and harm to our reputation in the event of a 
failure to comply with the increased regulatory requirements.   
 The Dodd-Frank Act’s proposed prohibitions or limitations 

on proprietary trading and private fund investment activities, 
known as the “Volcker Rule,” also may reduce our revenue and 
earnings, although proprietary trading has not been significant 
to our financial results. Although rules to implement the 
requirements of the Volcker Rule were proposed in 2011, final 
rules have not yet been issued, and the ultimate impact of the 
Volcker Rule on our investment activities, including our venture 
capital business, is uncertain. 
  Money market mutual fund reform is also currently being 
evaluated. The Financial Stability Oversight Council (FSOC) 
proposed new regulations to address the perceived risks that 
money market mutual funds may pose to the financial stability of 
the United States. These proposals include implementation of 
floating net asset value requirements, redemption holdback 
provisions, and capital buffer requirements and would be in 
addition to regulatory changes made by the Securities and 

 
 
 
Exchange Commission (SEC) to the market in January 2010.  
Once the FSOC adopts final recommendations, the SEC must 
either implement the recommendations or explain in writing the 
reasons the recommendations were not adopted. The SEC has 
publicly stated that it is working on its own reform proposals 
independent of the FSOC’s rulemaking process. Until final 
regulations are adopted, the ultimate effect on our business and 
financial results remains uncertain.  
  Other future regulatory initiatives that could significantly 
affect our business include proposals to reform the housing 
finance market in the United States. These proposals, among 
other things, consider winding down the GSEs and reducing or 
eliminating over time the role of the GSEs in guaranteeing 
mortgages and providing funding for mortgage loans, as well as 
the implementation of reforms relating to borrowers, lenders, 
and investors in the mortgage market, including reducing the 
maximum size of a loan that the GSEs can guarantee, phasing in 
a minimum down payment requirement for borrowers, 
improving underwriting standards, and increasing accountability 
and transparency in the securitization process. Congress also 
may consider the adoption of legislation to reform the mortgage 
financing market in an effort to assist borrowers experiencing 
difficulty in making mortgage payments or refinancing their 
mortgages. The extent and timing of any regulatory reform or the 
adoption of any legislation regarding the GSEs and/or the home 
mortgage market, as well as any effect on the Company’s 
business and financial results, are uncertain. 

Any other future legislation and/or regulation, if adopted, also 

could significantly change our regulatory environment and 
increase our cost of doing business, limit the activities we may 
pursue or affect the competitive balance among banks, savings 
associations, credit unions, and other financial services 
companies, and have a material adverse effect on our financial 
results and condition. 

For more information, refer to the “Regulatory Reform” 
section in this Report and the “Regulation and Supervision” 
section in our 2012 Form 10-K. 

Bank regulations, including Basel capital and liquidity 
standards and FRB guidelines and rules, may require 
higher capital and liquidity levels, limiting our ability to 
pay common stock dividends, repurchase our common 
stock, invest in our business or provide loans to our 
customers. Federal banking regulators continually monitor the 
capital position of banks and bank holding companies. In 
December 2010, the Basel Committee on Banking Supervision 
(BCBS) finalized a set of international guidelines for determining 
regulatory capital known as Basel III. These guidelines are 
designed to address many of the weaknesses identified in the 
banking sector as contributing to the financial crisis of 2008 and 
2009 by, among other things, increasing minimum capital 
requirements, increasing the quality of capital, increasing the 
risk coverage of the capital framework, and increasing standards 
for the supervisory review process and public disclosure. When 
fully phased in, the Basel III guidelines require bank holding 
companies to maintain a minimum ratio of Tier 1 common equity 
to risk-weighted assets of at least 7.0%. The BCBS has also 
proposed certain liquidity coverage and funding ratios. The 

BCBS liquidity framework was initially proposed in 2010 and 
included a liquidity coverage ratio (LCR) to measure the stock of 
high-quality liquid assets to total net cash outflows over the next 
30 calendar day period. The BCBS recently published revisions 
to the LCR, including revisions to the definitions of high quality 
liquid assets and net cash outflows. As originally proposed, the 
LCR would be introduced on January 1, 2015, but the revisions 
provided for phased-in implementation over a four year period 
beginning January 1, 2015, with full phase-in on January 1, 2019. 
In June 2011, the BCBS proposed additional Tier 1 common 
equity surcharge requirements for global systemically important 
banks (G-SIBs) ranging from 1.0% to 3.5% depending on the 
bank’s systemic importance to be determined based on certain 
factors. This new capital surcharge, which would be phased in 
beginning in January 2016 and become fully effective on January 
1, 2019, would be in addition to the Basel III 7.0% Tier 1 common 
equity requirement proposed in December 2010. The Financial 
Stability Board (FSB), in an updated list published in November 
2012 based on year-end 2011 data, identified the Company as 
one of 28 G-SIBs and provisionally determined that the 
Company’s surcharge would be 1%. The FSB may revise the list of 
G-SIBs and their required surcharges prior to implementation 
based on additional or future data. 
  U.S. regulatory authorities have been considering the BCBS 
capital guidelines and related proposals, and in June 2012, the 
U.S. banking regulators jointly issued three notices of proposed 
rulemaking that are essentially intended to implement the BCBS 
capital guidelines for U.S. banks. Together these notices of 
proposed rulemaking would, among other things:  
(cid:120) 

implement in the United States the Basel III regulatory 
capital reforms including those that revise the definition of 
capital, increase minimum capital ratios, and introduce a 
minimum Tier 1 common equity ratio of 4.5% and a capital 
conservation buffer of 2.5% (for a total minimum Tier 1 
common equity ratio of 7.0%) and a potential 
countercyclical buffer of up to 2.5%, which would be 
imposed by regulators at their discretion if it is determined 
that a period of excessive credit growth is contributing to an 
increase in systemic risk; 
revise “Basel I” rules for calculating risk-weighted assets to 
enhance risk sensitivity; 

(cid:120) 

(cid:120)  modify the existing Basel II advanced approaches rules for 

(cid:120) 

calculating risk-weighted assets to implement Basel III; and  
comply with the Dodd-Frank Act provision prohibiting the 
reliance on external credit ratings. 

The notices of proposed rulemaking did not implement the 
capital surcharge proposals for G-SIBs or the proposed Basel III 
liquidity standards. U.S. regulatory authorities have indicated 
that these proposals will be addressed at a later date. The 
ultimate impact of all of these proposals on our capital and 
liquidity will depend on final rulemaking and regulatory 
interpretation of the rules as we, along with our regulatory 
authorities, apply the final rules during the implementation 
process. 
  As part of its obligation to impose enhanced capital and risk-
management standards on large financial firms pursuant to the 
Dodd-Frank Act, the FRB issued a final capital plan rule that 

109

 
 
 
 
 
 
 
 
Risk Factors (continued) 

became effective December 30, 2011. The final capital plan rule 
requires top-tier U.S. bank holding companies, including the 
Company, to submit annual capital plans for review and to 
obtain regulatory approval before making capital distributions. 
There can be no assurance that the FRB would respond favorably 
to the Company’s future capital plans. In December 2011, the 
FRB proposed rules under the Dodd-Frank Act that will impose 
enhanced prudential standards on large bank holding companies 
such as the Company, including enhanced capital, stress testing, 
and liquidity requirements and early remediation requirements 
that would impose capital distribution restrictions upon the 
occurrence of capital, stress test, risk management, or liquidity 
risk management triggers. Although the stress testing 
requirements were finalized in October 2012, the remaining 
requirements of the December 2011 FRB proposals have not 
been finalized. 

The Basel standards and FRB regulatory capital and liquidity 
requirements may limit or otherwise restrict how we utilize our 
capital, including common stock dividends and stock 
repurchases, and may require us to increase our capital and/or 
liquidity. Any requirement that we increase our regulatory 
capital, regulatory capital ratios or liquidity could require us to 
liquidate assets or otherwise change our business and/or 
investment plans, which may negatively affect our financial 
results. Although not currently anticipated, the proposed Basel 
capital requirements and/or our regulators may require us to 
raise additional capital in the future. Issuing additional common 
stock may dilute the ownership of existing stockholders. 

For more information, refer to the “Capital Management” and 
“Regulatory Reform” sections in this Report and the “Regulation 
and Supervision” section of our 2012 Form 10-K.  

FRB policies, including policies on interest rates, can 
significantly affect business and economic conditions 
and our financial results and condition. The FRB regulates 
the supply of money in the United States. Its policies determine 
in large part our cost of funds for lending and investing and the 
return we earn on those loans and investments, both of which 
affect our net interest income and net interest margin. The FRB’s 
interest rate policies also can materially affect the value of 
financial instruments we hold, such as debt securities and MSRs. 
In addition, its policies can affect our borrowers, potentially 
increasing the risk that they may fail to repay their loans. 
Changes in FRB policies are beyond our control and can be hard 
to predict. As a result of the FRB’s concerns regarding, among 
other things, continued slow economic growth, the FRB recently 
indicated that it intends to keep the target range for the federal 
funds rate near zero until the unemployment rate falls to at least 
6.5%. The FRB also may continue to increase its purchases of 
U.S. government and mortgage-backed securities or take other 
actions in an effort to reduce or maintain low long-term interest 
rates. As noted above, a declining or low interest rate 
environment and a flattening yield curve which may result from 
the FRB’s actions could negatively affect our net interest income 
and net interest margin as it may result in us holding lower 
yielding loans and investment securities on our balance sheet.   

110

RISKS RELATED TO CREDIT AND OUR MORTGAGE 
BUSINESS 

As one of the largest lenders in the U.S., increased 
credit risk, including as a result of a deterioration in 
economic conditions, could require us to increase our 
provision for credit losses and allowance for credit 
losses and could have a material adverse effect on our 
results of operations and financial condition. When we 
loan money or commit to loan money we incur credit risk, or the 
risk of losses if our borrowers do not repay their loans. As one of 
the largest lenders in the U.S., the credit performance of our loan 
portfolios significantly affects our financial results and condition. 
As noted above, if the current economic environment were to 
deteriorate, more of our customers may have difficulty in 
repaying their loans or other obligations which could result in a 
higher level of credit losses and provision for credit losses. We 
reserve for credit losses by establishing an allowance through a 
charge to earnings. The amount of this allowance is based on our 
assessment of credit losses inherent in our loan portfolio 
(including unfunded credit commitments). The process for 
determining the amount of the allowance is critical to our 
financial results and condition. It requires difficult, subjective 
and complex judgments about the future, including forecasts of 
economic or market conditions that might impair the ability of 
our borrowers to repay their loans. We might increase the 
allowance because of changing economic conditions, including 
falling home prices and higher unemployment, or other factors. 
For example, the regulatory environment or external factors, 
such as Super Storm Sandy, also can influence recognition of 
credit losses in the portfolio and our allowance for credit losses.  
Reflecting the continued improved credit performance in our 

loan portfolios, our provision for credit losses was $1.8 billion 
and $3.4 billion less than net charge-offs in 2012 and 2011, 
respectively, which had a positive effect on our earnings. Absent 
significant deterioration in the economy, we expect future 
allowance releases in 2013, although at more modest levels. 
While we believe that our allowance for credit losses was 
appropriate at December 31, 2012, there is no assurance that it 
will be sufficient to cover future credit losses, especially if 
housing and employment conditions worsen. In the event of 
significant deterioration in economic conditions, we may be 
required to build reserves in future periods, which would reduce 
our earnings. 

For more information, refer to the “Risk Management – 
Credit Risk Management” and “Critical Accounting Policies – 
Allowance for Credit Losses” sections in this Report.  

We may have more credit risk and higher credit losses 
to the extent our loans are concentrated by loan type, 
industry segment, borrower type, or location of the 
borrower or collateral. Our credit risk and credit losses can 
increase if our loans are concentrated to borrowers engaged in 
the same or similar activities or to borrowers who as a group may 
be uniquely or disproportionately affected by economic or 
market conditions. We experienced the effect of concentration 
risk in 2009 and 2010 when we incurred greater than expected 
losses in our residential real estate loan portfolio due to a 

 
 
 
 
 
 
 
housing slowdown and greater than expected deterioration in 
residential real estate values in many markets, including the 
Central Valley California market and several Southern California 
metropolitan statistical areas. As California is our largest 
banking state in terms of loans and deposits, deterioration in real 
estate values and underlying economic conditions in those 
markets or elsewhere in California could result in materially 
higher credit losses. In addition, deterioration in macro-
economic conditions generally across the country could result in 
materially higher credit losses, including for our residential real 
estate loan portfolio. We may experience higher delinquencies 
and higher loss rates as our consumer real estate secured lines of 
credit reach their contractual end of draw period and begin to 
amortize. 

We are currently the largest CRE lender in the U.S. A 

deterioration in economic conditions that negatively affects the 
business performance of our CRE borrowers, including increases 
in interest rates and/or declines in commercial property values, 
could result in materially higher credit losses and have a material 
adverse effect on our financial results and condition.  

The European debt crisis, which has resulted in deteriorating 
economic conditions in Europe and ratings agency downgrades 
of the sovereign debt ratings of several European countries, has 
increased foreign credit risk. Although our foreign loan exposure 
represented only approximately 5% of our total consolidated 
outstanding loans and 3% of our total assets at 
December 31, 2012, continued European economic difficulties 
could indirectly have a material adverse effect on our credit 
performance and results of operations and financial condition to 
the extent it negatively affects the U.S. economy and/or our 
borrowers who have foreign operations.   

For more information, refer to the “Risk Management – 

Credit Risk Management” section and Note 6 (Loans and 
Allowance for Credit Losses) to Financial Statements in this 
Report. 

We may incur losses on loans, securities and other 
acquired assets of Wachovia that are materially greater 
than reflected in our fair value adjustments. We 
accounted for the Wachovia merger under the purchase method 
of accounting, recording the acquired assets and liabilities of 
Wachovia at fair value. All PCI loans acquired in the merger were 
recorded at fair value based on the present value of their 
expected cash flows. We estimated cash flows using internal 
credit, interest rate and prepayment risk models using 
assumptions about matters that are inherently uncertain. We 
may not realize the estimated cash flows or fair value of these 
loans. In addition, although the difference between the pre-
merger carrying value of the credit-impaired loans and their 
expected cash flows – the “nonaccretable difference” – is 
available to absorb future charge-offs, we may be required to 
increase our allowance for credit losses and related provision 
expense because of subsequent additional credit deterioration in 
these loans.  

For more information, refer to the “Critical Accounting 
Policies – Purchased Credit-Impaired (PCI) Loans” and “Risk 
Management – Credit Risk Management” sections in this Report.  

Our mortgage banking revenue can be volatile from 
quarter to quarter, including as a result of changes in 
interest rates and the value of our MSRs and MHFS, 
and we rely on the GSEs to purchase our conforming 
loans to reduce our credit risk and provide liquidity to 
fund new mortgage loans. We were the largest mortgage 
originator and residential mortgage servicer in the U.S. as of 
December 31, 2012, and we earn revenue from fees we receive for 
originating mortgage loans and for servicing mortgage loans. As 
a result of our mortgage servicing business, we have a sizeable 
portfolio of MSRs. An MSR is the right to service a mortgage loan 
– collect principal, interest and escrow amounts – for a fee. We 
acquire MSRs when we keep the servicing rights after we sell or 
securitize the loans we have originated or when we purchase the 
servicing rights to mortgage loans originated by other lenders. 
We initially measure and carry all our residential MSRs using the 
fair value measurement method. Fair value is the present value 
of estimated future net servicing income, calculated based on a 
number of variables, including assumptions about the likelihood 
of prepayment by borrowers. Changes in interest rates can affect 
prepayment assumptions and thus fair value. When interest rates 
fall, borrowers are usually more likely to prepay their mortgage 
loans by refinancing them at a lower rate. As the likelihood of 
prepayment increases, the fair value of our MSRs can decrease. 
Each quarter we evaluate the fair value of our MSRs, and any 
decrease in fair value reduces earnings in the period in which the 
decrease occurs. We also measure at fair value prime MHFS for 
which an active secondary market and readily available market 
prices exist. In addition, we measure at fair value certain other 
interests we hold related to residential loan sales and 
securitizations. Similar to other interest-bearing securities, the 
value of these MHFS and other interests may be negatively 
affected by changes in interest rates. For example, if market 
interest rates increase relative to the yield on these MHFS and 
other interests, their fair value may fall. 

When rates rise, the demand for mortgage loans usually tends 

to fall, reducing the revenue we receive from loan originations. 
Under the same conditions, revenue from our MSRs can increase 
through increases in fair value. When rates fall, mortgage 
originations usually tend to increase and the value of our MSRs 
usually tends to decline, also with some offsetting revenue effect. 
Even though they can act as a “natural hedge,” the hedge is not 
perfect, either in amount or timing. For example, the negative 
effect on revenue from a decrease in the fair value of residential 
MSRs is generally immediate, but any offsetting revenue benefit 
from more originations and the MSRs relating to the new loans 
would generally accrue over time. It is also possible that, because 
of economic conditions and/or a weak or deteriorating housing 
market similar to current market conditions, even if interest 
rates were to fall or remain low, mortgage originations may also 
fall or any increase in mortgage originations may not be enough 
to offset the decrease in the MSRs value caused by the lower 
rates. 

We typically use derivatives and other instruments to hedge 

our mortgage banking interest rate risk. We generally do not 
hedge all of our risk, and we may not be successful in hedging 
any of the risk. Hedging is a complex process, requiring 
sophisticated models and constant monitoring, and is not a 

111

 
 
 
 
 
Risk Factors (continued) 

perfect science. We may use hedging instruments tied to U.S. 
Treasury rates, LIBOR or Eurodollars that may not perfectly 
correlate with the value or income being hedged. We could incur 
significant losses from our hedging activities. There may be 
periods where we elect not to use derivatives and other 
instruments to hedge mortgage banking interest rate risk.  

We rely on GSEs to purchase mortgage loans that meet their 

conforming loan requirements and on other capital markets 
investors to purchase loans that do not meet those requirements 
– referred to as “nonconforming” loans. During the past few 
years investor demand for nonconforming loans has fallen 
sharply, increasing credit spreads and reducing the liquidity for 
those loans. In response to the reduced liquidity in the capital 
markets, we may retain more nonconforming loans. When we 
retain a loan not only do we forgo fee revenue and keep the credit 
risk of the loan but we also do not receive any sale proceeds that 
could be used to generate new loans. Continued lack of liquidity 
could limit our ability to fund – and thus originate – new 
mortgage loans, reducing the fees we earn from originating and 
servicing loans. In addition, we cannot assure that GSEs will not 
materially limit their purchases of conforming loans, including 
because of capital constraints, or change their criteria for 
conforming loans (e.g., maximum loan amount or borrower 
eligibility). Each of the GSEs is currently in conservatorship, with 
its primary regulator, the Federal Housing Agency acting as 
conservator. We cannot predict if, when or how the 
conservatorship will end, or any associated changes to the GSEs 
business structure and operations that could result. As noted 
above, there are various proposals to reform the housing finance 
market in the U.S., including the role of the GSEs in the housing 
finance market. The extent and timing of any such regulatory 
reform regarding the housing finance market and the GSEs, 
including whether the GSEs will continue to exist in their current 
form, as well as any effect on the Company’s business and 
financial results, are uncertain. 

For more information, refer to the “Risk Management – 
Asset/Liability Management – Mortgage Banking Interest Rate 
and Market Risk” and “Critical Accounting Policies” sections in 
this Report.  

We may be required to repurchase mortgage loans or 
reimburse investors and others as a result of breaches 
in contractual representations and warranties. We sell 
residential mortgage loans to various parties, including GSEs, 
SPEs that issue private label MBS, and other financial 
institutions that purchase mortgage loans for investment or 
private label securitization. We may also pool FHA-insured and 
VA-guaranteed mortgage loans which back securities guaranteed 
by GNMA. The agreements under which we sell mortgage loans 
and the insurance or guaranty agreements with the FHA and VA 
contain various representations and warranties regarding the 
origination and characteristics of the mortgage loans, including 
ownership of the loan, compliance with loan criteria set forth in 
the applicable agreement, validity of the lien securing the loan, 
absence of delinquent taxes or liens against the property securing 
the loan, and compliance with applicable origination laws. We 
may be required to repurchase mortgage loans, indemnify the 
securitization trust, investor or insurer, or reimburse the 

112

securitization trust, investor or insurer for credit losses incurred 
on loans in the event of a breach of contractual representations 
or warranties that is not remedied within a period (usually 
90 days or less) after we receive notice of the breach. Contracts 
for mortgage loan sales to the GSEs include various types of 
specific remedies and penalties that could be applied to 
inadequate responses to repurchase requests. Similarly, the 
agreements under which we sell mortgage loans require us to 
deliver various documents to the securitization trust or investor, 
and we may be obligated to repurchase any mortgage loan as to 
which the required documents are not delivered or are defective. 
We may negotiate global settlements in order to resolve a 
pipeline of demands in lieu of repurchasing the loans. We 
establish a mortgage repurchase liability related to the various 
representations and warranties that reflect management’s 
estimate of losses for loans which we have a repurchase 
obligation. Our mortgage repurchase liability represents 
management’s best estimate of the probable loss that we may 
expect to incur for the representations and warranties in the 
contractual provisions of our sales of mortgage loans. Because 
the level of mortgage loan repurchase losses depends upon 
economic factors, investor demand strategies and other external 
conditions that may change over the life of the underlying loans, 
the level of the liability for mortgage loan repurchase losses is 
difficult to estimate and requires considerable management 
judgment. As a result of the uncertainty in the various estimates 
underlying the mortgage repurchase liability, there is a range of 
losses in excess of the recorded mortgage repurchase liability 
that are reasonably possible. The estimate of the range of 
possible loss for representations and warranties does not 
represent a probable loss, and is based on currently available 
information, significant judgment, and a number of assumptions 
that are subject to change. If economic conditions and the 
housing market do not continue to improve or future investor 
repurchase demand and our success at appealing repurchase 
requests differ from past experience, we could continue to have 
increased repurchase obligations and increased loss severity on 
repurchases, requiring material additions to the repurchase 
liability.   

For more information, refer to the “Risk Management – 

Credit Risk Management – Liability for Mortgage Loan 
Repurchase Losses” section in this Report. 

We may be terminated as a servicer or master servicer, 
be required to repurchase a mortgage loan or 
reimburse investors for credit losses on a mortgage 
loan, or incur costs, liabilities, fines and other 
sanctions if we fail to satisfy our servicing obligations, 
including our obligations with respect to mortgage loan 
foreclosure actions. We act as servicer and/or master servicer 
for mortgage loans included in securitizations and for 
unsecuritized mortgage loans owned by investors. As a servicer 
or master servicer for those loans we have certain contractual 
obligations to the securitization trusts, investors or other third 
parties, including, in our capacity as a servicer, foreclosing on 
defaulted mortgage loans or, to the extent consistent with the 
applicable securitization or other investor agreement, 
considering alternatives to foreclosure such as loan 

 
 
 
 
 
modifications or short sales and, in our capacity as a master 
servicer, overseeing the servicing of mortgage loans by the 
servicer. If we commit a material breach of our obligations as 
servicer or master servicer, we may be subject to termination if 
the breach is not cured within a specified period of time 
following notice, which can generally be given by the 
securitization trustee or a specified percentage of security 
holders, causing us to lose servicing income. In addition, we may 
be required to indemnify the securitization trustee against losses 
from any failure by us, as a servicer or master servicer, to 
perform our servicing obligations or any act or omission on our 
part that involves wilful misfeasance, bad faith or gross 
negligence. For certain investors and/or certain transactions, we 
may be contractually obligated to repurchase a mortgage loan or 
reimburse the investor for credit losses incurred on the loan as a 
remedy for servicing errors with respect to the loan. If we have 
increased repurchase obligations because of claims that we did 
not satisfy our obligations as a servicer or master servicer, or 
increased loss severity on such repurchases, we may have a 
significant reduction to net servicing income within mortgage 
banking noninterest income. 
  We may incur costs if we are required to, or if we elect to, re-
execute or re-file documents or take other action in our capacity 
as a servicer in connection with pending or completed 
foreclosures. We may incur litigation costs if the validity of a 
foreclosure action is challenged by a borrower. If a court were to 
overturn a foreclosure because of errors or deficiencies in the 
foreclosure process, we may have liability to the borrower and/or 
to any title insurer of the property sold in foreclosure if the 
required process was not followed. These costs and liabilities 
may not be legally or otherwise reimbursable to us, particularly 
to the extent they relate to securitized mortgage loans. In 
addition, if certain documents required for a foreclosure action 
are missing or defective, we could be obligated to cure the defect 
or repurchase the loan. We may incur liability to securitization 
investors relating to delays or deficiencies in our processing of 
mortgage assignments or other documents necessary to comply 
with state law governing foreclosures. The fair value of our MSRs 
may be negatively affected to the extent our servicing costs 
increase because of higher foreclosure costs. We may be subject 
to fines and other sanctions imposed by Federal or state 
regulators as a result of actual or perceived deficiencies in our 
foreclosure practices or in the foreclosure practices of other 
mortgage loan servicers. Any of these actions may harm our 
reputation or negatively affect our residential mortgage 
origination or servicing business. In April 2011, we entered into 
consent orders with the OCC and the FRB following a joint 
interagency horizontal examination of foreclosure processing at 
large mortgage servicers, including the Company. These orders 
incorporate remedial requirements for identified deficiencies 
and require the Company to, among other things, take certain 
actions with respect to our mortgage servicing and foreclosure 
operations, including submitting various action plans to ensure 
that our mortgage servicing and foreclosure operations comply 
with legal requirements, regulatory guidance and the consent 
orders. As noted above, any increase in our servicing costs from 
changes in our foreclosure and other servicing practices, 

including resulting from the consent orders, negatively affects 
the fair value of our MSRs. 
  On February 9, 2012, a federal/state settlement was 
announced among the DOJ, Department of Housing and Urban 
Development (HUD), the Department of the Treasury, the 
Department of Veterans Affairs, the Federal Trade Commission 
(FTC), the Executive Office of the U.S. Trustee, the Consumer 
Financial Protection Bureau, a task force of Attorneys General 
representing 49 states, Wells Fargo, and four other servicers 
related to investigations of mortgage industry servicing and 
foreclosure practices. While Oklahoma did not participate in the 
larger settlement, it settled separately with the five servicers 
under a simplified agreement. Under the terms of the larger 
settlement, which will remain in effect for three and a half years 
(subject to a trailing review period) we have agreed to the 
following programmatic commitments, consisting of three 
components totaling approximately $5.3 billion: 
(cid:120)  Consumer Relief Program commitment of $3.4 billion 
(cid:120)  Refinance Program commitment of $900 million 
(cid:120) 
Foreclosure Assistance Program of $1 billion 

  Additionally and simultaneously, the OCC and FRB 
announced the imposition of civil money penalties of $83 million 
and $87 million, respectively, pursuant to the Consent Orders. 
While still subject to FRB confirmation, we believe the civil 
money obligations were satisfied through payments made under 
the Foreclosure Assistance Program to the federal government 
and participating states for their use to address the impact of 
foreclosure challenges as they determine and which may include 
direct payments to consumers.  
  As part of the settlement, the Company was released from 
claims and allegations relating to servicing, modification and 
foreclosure practices; however, the settlement does not release 
the Company from any claims arising out of securitization 
activities, including representations made to investors respecting 
mortgage-backed securities; criminal claims; repurchase 
demands from the GSEs; and inquiries into MERS, among other 
items. Any investigations or litigation relating to any of the 
Company’s mortgage servicing and foreclosure practices that are 
not covered or released by the settlement could result in material 
fines, penalties, equitable remedies, or other enforcement 
actions. 

For more information, refer to the “Risk Management – 
Liability for Mortgage Loan Repurchase Losses” and “– Risks 
Relating to Servicing Activities,” and “Critical Accounting 
Policies – Valuation of Residential Mortgage Servicing Rights” 
sections and Note 14 (Guarantees, Pledged Assets and Collateral) 
and Note 15 (Legal Actions) to Financial Statements in this 
Report.  

Financial difficulties or credit downgrades of mortgage 
and bond insurers may negatively affect our servicing 
and investment portfolios. Our servicing portfolio includes 
certain mortgage loans that carry some level of insurance from 
one or more mortgage insurance companies. To the extent that 
any of these companies experience financial difficulties or credit 
downgrades, we may be required, as servicer of the insured loan 
on behalf of the investor, to obtain replacement coverage with 

113

 
 
 
 
 
 
Risk Factors (continued) 

another provider, possibly at a higher cost than the coverage we 
would replace. We may be responsible for some or all of the 
incremental cost of the new coverage for certain loans depending 
on the terms of our servicing agreement with the investor and 
other circumstances, although we do not have an additional risk 
of repurchase loss associated with claim amounts for loans sold 
to third-party investors. Similarly, some of the mortgage loans 
we hold for investment or for sale carry mortgage insurance. If a 
mortgage insurer is unable to meet its credit obligations with 
respect to an insured loan, we might incur higher credit losses if 
replacement coverage is not obtained. For example, in October 
2011, PMI Mortgage Insurance Co. (PMI), one of our providers of 
mortgage insurance, was seized by its regulator. We previously 
utilized PMI to provide mortgage insurance on certain loans 
originated and held in our portfolio and on loans originated and 
sold to third-party investors. We also hold a small amount of 
residential MBS, which are backed by mortgages with a limited 
amount of insurance provided by PMI. PMI has announced that 
it will pay 50% of insurance claim amounts in cash with the rest 
deferred. Although we do not expect PMI’s situation to have a 
material adverse effect on our financial results because of the 
limited amount of loans and securities held in our portfolios with 
PMI insurance support, we cannot be certain that any such 
future events involving one of our other mortgage insurance 
company providers will not materially adversely affect our 
mortgage business and/or financial results. We also have 
investments in municipal bonds that are guaranteed against loss 
by bond insurers. The value of these bonds and the payment of 
principal and interest on them may be negatively affected by 
financial difficulties or credit downgrades experienced by the 
bond insurers.  

For more information, refer to the “Earnings Performance – 
Balance Sheet Analysis – Securities Available for Sale” and “Risk 
Management – Credit Risk Management– Liability for Mortgage 
Loan Repurchase Losses” sections in this Report. 

OPERATIONAL AND LEGAL RISK  

A failure in or breach of our operational or security 
systems or infrastructure, or those of our third party 
vendors and other service providers, including as a 
result of cyber attacks, could disrupt our businesses, 
result in the disclosure or misuse of confidential or 
proprietary information, damage our reputation, 
increase our costs and cause losses. As a large financial 
institution that serves over 70 million customers through over 
9,000 stores, 12,000 ATMs, the Internet and other distribution 
channels across the U.S. and internationally, we depend on our 
ability to process, record and monitor a large number of 
customer transactions on a continuous basis. As our customer 
base and locations have expanded throughout the U.S. and 
internationally, and as customer, public, legislative and 
regulatory expectations regarding operational and information 
security have increased, our operational systems and 
infrastructure must continue to be safeguarded and monitored 
for potential failures, disruptions and breakdowns. Our business, 
financial, accounting, data processing systems or other operating 
systems and facilities may stop operating properly or become 

114

disabled or damaged as a result of a number of factors including 
events that are wholly or partially beyond our control. For 
example, there could be sudden increases in customer 
transaction volume; electrical or telecommunications outages; 
degradation or loss of public internet domain; natural disasters 
such as earthquakes, tornados, and hurricanes; disease 
pandemics; events arising from local or larger scale political or 
social matters, including terrorist acts; and, as described below, 
cyber attacks. Although we have business continuity plans and 
other safeguards in place, our business operations may be 
adversely affected by significant and widespread disruption to 
our physical infrastructure or operating systems that support our 
businesses and customers. 

Information security risks for large financial institutions such 

as Wells Fargo have generally increased in recent years in part 
because of the proliferation of new technologies, the use of the 
Internet and telecommunications technologies to conduct 
financial transactions, and the increased sophistication and 
activities of organized crime, hackers, terrorists, activists, and 
other external parties, including foreign state-sponsored parties. 
Those parties also may attempt to fraudulently induce 
employees, customers, or other users of our systems to disclose 
confidential information in order to gain access to our data or 
that of our customers. As noted above, our operations rely on the 
secure processing, transmission and storage of confidential 
information in our computer systems and networks. Our 
banking, brokerage, investment advisory, and capital markets 
businesses rely on our digital technologies, computer and email 
systems, software, and networks to conduct their operations. In 
addition, to access our products and services, our customers may 
use personal smartphones, tablet PC’s, and other mobile devices 
that are beyond our control systems. Although we believe we 
have robust information security procedures and controls, our 
technologies, systems, networks, and our customers’ devices may 
become the target of cyber attacks or information security 
breaches that could result in the unauthorized release, gathering, 
monitoring, misuse, loss or destruction of Wells Fargo’s or our 
customers’ confidential, proprietary and other information, or 
otherwise disrupt Wells Fargo’s or its customers’ or other third 
parties’ business operations. 

Third parties with which we do business or that facilitate our 

business activities, including exchanges, clearing houses, 
financial intermediaries or vendors that provide services or 
security solutions for our operations, could also be sources of 
operational and information security risk to us, including from 
breakdowns or failures of their own systems or capacity 
constraints. 

To date we have not experienced any material losses relating 
to cyber attacks or other information security breaches, but there 
can be no assurance that we will not suffer such losses in the 
future. Our risk and exposure to these matters remains 
heightened because of, among other things, the evolving nature 
of these threats, the prominent size and scale of Wells Fargo and 
its role in the financial services industry, our plans to continue to 
implement our Internet banking and mobile banking channel 
strategies and develop additional remote connectivity solutions 
to serve our customers when and how they want to be served, our 
expanded geographic footprint and international presence, the 

 
 
 
 
 
 
 
outsourcing of some of our business operations, and the current 
global economic and political environment. For example, Wells 
Fargo and reportedly other financial institutions have been the 
target of various denial-of-service or other cyber attacks as part 
of what appears to be a coordinated effort to disrupt the 
operations of financial institutions and potentially test their 
cybersecurity in advance of future and more advanced cyber 
attacks. As a result, cybersecurity and the continued 
development and enhancement of our controls, processes and 
practices designed to protect our systems, computers, software, 
data and networks from attack, damage or unauthorized access 
remain a priority for Wells Fargo. As cyber threats continue to 
evolve, we may be required to expend significant additional 
resources to continue to modify or enhance our protective 
measures or to investigate and remediate any information 
security vulnerabilities. 
  Disruptions or failures in the physical infrastructure or 
operating systems that support our businesses and customers, or 
cyber attacks or security breaches of the networks, systems or 
devices that our customers use to access our products and 
services could result in customer attrition, financial losses, the 
inability of our customers to transact business with us, violations 
of applicable privacy and other laws, regulatory fines, penalties 
or intervention, reputational damage, reimbursement or other 
compensation costs, and/or additional compliance costs, any of 
which could materially adversely affect our results of operations 
or financial condition. 

Our framework for managing risks may not be effective 
in mitigating risk and loss to us. Our risk management 
framework seeks to mitigate risk and loss to us. We have 
established processes and procedures intended to identify, 
measure, monitor, report and analyze the types of risk to which 
we are subject, including liquidity risk, credit risk, market risk, 
interest rate risk, operational risk, legal and compliance risk, and 
reputational risk, among others. However, as with any risk 
management framework, there are inherent limitations to our 
risk management strategies as there may exist, or develop in the 
future, risks that we have not appropriately anticipated or 
identified. The recent financial and credit crisis and resulting 
regulatory reform highlighted both the importance and some of 
the limitations of managing unanticipated risks, and our 
regulators remain focused on ensuring that financial institutions 
build and maintain robust risk management policies. If our risk 
management framework proves ineffective, we could suffer 
unexpected losses which could materially adversely affect our 
results of operations or financial condition. 

We may incur fines, penalties and other negative 
consequences from regulatory violations, possibly even 
inadvertent or unintentional violations. We maintain 
systems and procedures designed to ensure that we comply with 
applicable laws and regulations. However, some legal/regulatory 
frameworks provide for the imposition of fines or penalties for 
noncompliance even though the noncompliance was inadvertent 
or unintentional and even though there was in place at the time 
systems and procedures designed to ensure compliance. For 
example, we are subject to regulations issued by the Office of 

Foreign Assets Control (OFAC) that prohibit financial 
institutions from participating in the transfer of property 
belonging to the governments of certain foreign countries and 
designated nationals of those countries. OFAC may impose 
penalties for inadvertent or unintentional violations even if 
reasonable processes are in place to prevent the violations. There 
may be other negative consequences resulting from a finding of 
noncompliance, including restrictions on certain activities. Such 
a finding may also damage our reputation as described below 
and could restrict the ability of institutional investment 
managers to invest in our securities. 
  Under the Iran Threat Reduction and Syria Human Rights 
Act of 2012, we are required to make certain disclosures in our 
periodic reports filed with the SEC relating to certain activities 
that we or our worldwide affiliates knowingly engaged in 
involving Iran during the quarterly period covered by the report. 
If we or an affiliate were to engage in a reportable transaction, we 
must also file a separate notice regarding the activity with the 
SEC, which the SEC will make publicly available on its website. 
The SEC will be required to forward the report to the President, 
the Senate Committees on Foreign Relations and Banking, 
Housing and Urban Affairs, and the House of Representatives 
Committees on Foreign Affairs and Financial Services. The 
President will then be required to initiate an investigation into 
the reported activity and within 180 days make a determination 
as to whether to impose sanctions on us. The scope of the 
reporting requirement is broad and covers any domestic or 
foreign entity or person that may be deemed to be an affiliate of 
ours. The potential sanctions and reputational harm for engaging 
in a reportable activity may be significant. 

Negative publicity, including as a result of protests, 
could damage our reputation and business. Reputation 
risk, or the risk to our business, earnings and capital from 
negative public opinion, is inherent in our business and has 
increased substantially because of the financial crisis and our 
size and profile in the financial services industry. The reputation 
of the financial services industry in general has been damaged as 
a result of the financial crisis and other matters affecting the 
financial services industry, and negative public opinion about the 
financial services industry generally or Wells Fargo specifically 
could adversely affect our ability to keep and attract customers. 
Negative public opinion could result from our actual or alleged 
conduct in any number of activities, including mortgage lending 
practices, servicing and foreclosure activities, corporate 
governance, regulatory compliance, mergers and acquisitions, 
and disclosure, sharing or inadequate protection of customer 
information, and from actions taken by government regulators 
and community or other organizations in response to that 
conduct. Because we conduct most of our businesses under the 
“Wells Fargo” brand, negative public opinion about one business 
could affect our other businesses and also could negatively affect 
our “cross-sell” strategy. The proliferation of social media 
websites utilized by Wells Fargo and other third parties, as well 
as the personal use of social media by our team members and 
others, including personal blogs and social network profiles, also 
may increase the risk that negative, inappropriate or 
unauthorized information may be posted or released publicly 

115

 
 
 
 
 
 
 
Risk Factors (continued) 

that could harm our reputation or have other negative 
consequences, including as a result of our team members 
interacting with our customers in an unauthorized manner in 
various social media outlets. 
  As a result of the financial crisis, Wells Fargo and other 
financial institutions have been targeted from time to time by 
protests and demonstrations, which have included disrupting the 
operation of our retail banking stores and have resulted in 
negative public commentary about financial institutions, 
including the fees charged for various products and services. 
There can be no assurance that continued protests and negative 
publicity for the Company or large financial institutions 
generally will not harm our reputation and adversely affect our 
business and financial results.  

Risks Relating to Legal Proceedings. Wells Fargo and some 
of its subsidiaries are involved in judicial, regulatory and 
arbitration proceedings or investigations concerning matters 
arising from our business activities. Although we believe we have 
a meritorious defense in all material significant litigation 
pending against us, there can be no assurance as to the ultimate 
outcome. We establish reserves for legal claims when payments 
associated with the claims become probable and the costs can be 
reasonably estimated. We may still incur legal costs for a matter 
even if we have not established a reserve. In addition, the actual 
cost of resolving a legal claim may be substantially higher than 
any amounts reserved for that matter. The ultimate resolution of 
a pending legal proceeding, depending on the remedy sought and 
granted, could materially adversely affect our results of 
operations and financial condition.  

For more information, refer to Note 15 (Legal Actions) to 

Financial Statements in this Report.   

RISKS RELATED TO OUR INDUSTRY’S COMPETITIVE 
OPERATING ENVIRONMENT  

We face significant and increasing competition in the 
rapidly evolving financial services industry. We compete 
with other financial institutions in a highly competitive industry 
that is undergoing significant changes as a result of financial 
regulatory reform and increased public scrutiny stemming from 
the financial crisis and continued challenging economic 
conditions. Wells Fargo generally competes on the basis of the 
quality of our customer service, the wide variety of products and 
services that we can offer our customers and the ability of those 
products and services to satisfy our customers’ needs, the pricing 
of our products and services, the extensive distribution channels 
available for our customers, our innovation, and our reputation. 
Continued and increased competition in any one or all of these 
areas may negatively affect our market share and results of 
operations and/or cause us to increase our capital investment in 
our businesses in order to remain competitive. Given the current 
economic, regulatory, and political environment for large 
financial institutions such as Wells Fargo, and possible public 
backlash to bank fees, there is increased competitive pressure to 
provide products and services at current or lower prices. 
Consequently, our ability to reposition or reprice our products 
and services from time to time may be limited and could be 

116

influenced significantly by the actions of our competitors who 
may or may not charge similar fees for their products and 
services. Any changes in the types of products and services that 
we offer our customers and/or the pricing for those products and 
services could result in a loss of customers and market share and 
could materially adversely affect our results of operations. 
  Continued technological advances and the growth of e-
commerce have made it possible for non-depository institutions 
to offer products and services that traditionally were banking 
products, and for financial institutions and other companies to 
provide electronic and internet-based financial solutions, 
including electronic payment solutions. We may not respond 
effectively to these competitive threats from existing and new 
competitors and may be forced to increase our investment in our 
business to modify or adapt our existing products and services or 
develop new products and services to respond to our customers’ 
needs.  

Our “cross-selling” efforts to increase the number of 
products our customers buy from us and offer them all 
of the financial products that fulfill their needs is a key 
part of our growth strategy, and our failure to execute 
this strategy effectively could have a material adverse 
effect on our revenue growth and financial results. 
Selling more products to our customers – “cross-selling” – is 
very important to our business model and key to our ability to 
grow revenue and earnings especially during the current 
environment of slow economic growth and regulatory reform 
initiatives. Many of our competitors also focus on cross-selling, 
especially in retail banking and mortgage lending. This can limit 
our ability to sell more products to our customers or influence us 
to sell our products at lower prices, reducing our net interest 
income and revenue from our fee-based products. It could also 
affect our ability to keep existing customers. New technologies 
could require us to spend more to modify or adapt our products 
to attract and retain customers. Our cross-sell strategy also is 
dependent on earning more business from our Wachovia 
customers, and increasing our cross-sell ratio – or the average 
number of products sold to existing customers – may become 
more challenging and we might not attain our goal of selling an 
average of eight products to each customer.  

Our ability to attract and retain qualified team 
members is critical to the success of our business and 
failure to do so could adversely affect our business 
performance, competitive position and future 
prospects. The success of Wells Fargo is heavily dependent on 
the talents and efforts of our team members, and in many areas 
of our business, including the commercial banking, brokerage, 
investment advisory, and capital markets businesses, the 
competition for highly qualified personnel is intense. In order to 
attract and retain highly qualified team members, we must 
provide competitive compensation. As a large financial 
institution we may be subject to limitations on compensation by 
our regulators that may adversely affect our ability to attract and 
retain these qualified team members. Some of our competitors 
may not be subject to these same compensation limitations, 

 
 
     
 
 
 
 
which may further negatively affect our ability to attract and 
retain highly qualified team members.    

RISKS RELATED TO OUR FINANCIAL STATEMENTS 

Changes in accounting policies or accounting 
standards, and changes in how accounting standards 
are interpreted or applied, could materially affect how 
we report our financial results and condition. Our 
accounting policies are fundamental to determining and 
understanding our financial results and condition. As described 
below, some of these policies require use of estimates and 
assumptions that may affect the value of our assets or liabilities 
and financial results. Any changes in our accounting policies 
could materially affect our financial statements. 

From time to time the FASB and the SEC change the financial 
accounting and reporting standards that govern the preparation 
of our external financial statements. In addition, accounting 
standard setters and those who interpret the accounting 
standards (such as the FASB, SEC, banking regulators and our 
outside auditors) may change or even reverse their previous 
interpretations or positions on how these standards should be 
applied. Changes in financial accounting and reporting standards 
and changes in current interpretations may be beyond our 
control, can be hard to predict and could materially affect how 
we report our financial results and condition. We may be 
required to apply a new or revised standard retroactively or apply 
an existing standard differently, also retroactively, in each case 
potentially resulting in our restating prior period financial 
statements in material amounts. 

Our financial statements are based in part on 
assumptions and estimates which, if wrong, could cause 
unexpected losses in the future, and our financial 
statements depend on our internal controls over 
financial reporting. Pursuant to U.S. GAAP, we are required 
to use certain assumptions and estimates in preparing our 
financial statements, including in determining credit loss 
reserves, reserves for mortgage repurchases, reserves related to 
litigation and the fair value of certain assets and liabilities, 
among other items. Several of our accounting policies are critical 
because they require management to make difficult, subjective 
and complex judgments about matters that are inherently 
uncertain and because it is likely that materially different 
amounts would be reported under different conditions or using 
different assumptions. For a description of these policies, refer to 
the “Critical Accounting Policies” section in this Report. If 
assumptions or estimates underlying our financial statements 
are incorrect, we may experience material losses.  

Certain of our financial instruments, including trading assets 
and liabilities, available-for-sale securities, certain loans, MSRs, 
private equity investments, structured notes and certain 
repurchase and resale agreements, among other items, require a 
determination of their fair value in order to prepare our financial 
statements. Where quoted market prices are not available, we 
may make fair value determinations based on internally 
developed models or other means which ultimately rely to some 
degree on management judgment, and there is no assurance that 

our models will capture or appropriately reflect all relevant 
inputs required to accurately determine fair value. Some of these 
and other assets and liabilities may have no direct observable 
price levels, making their valuation particularly subjective, being 
based on significant estimation and judgment. In addition, 
sudden illiquidity in markets or declines in prices of certain loans 
and securities may make it more difficult to value certain balance 
sheet items, which may lead to the possibility that such 
valuations will be subject to further change or adjustment and 
could lead to declines in our earnings. 

The Sarbanes-Oxley Act of 2002 (Sarbanes-Oxley) requires 
our management to evaluate the Company’s disclosure controls 
and procedures and its internal control over financial reporting 
and requires our auditors to issue a report on our internal 
control over financial reporting. We are required to disclose, in 
our annual report on Form 10-K, the existence of any “material 
weaknesses” in our internal controls. We cannot assure that we 
will not identify one or more material weaknesses as of the end of 
any given quarter or year, nor can we predict the effect on our 
stock price of disclosure of a material weakness. Sarbanes-Oxley 
also limits the types of non-audit services our outside auditors 
may provide to us in order to preserve their independence from 
us. If our auditors were found not to be “independent” of us 
under SEC rules, we could be required to engage new auditors 
and re-file financial statements and audit reports with the SEC. 
We could be out of compliance with SEC rules until new financial 
statements and audit reports were filed, limiting our ability to 
raise capital and resulting in other adverse consequences.  

RISKS RELATED TO ACQUISITIONS 

Acquisitions could reduce our stock price upon 
announcement and reduce our earnings if we overpay 
or have difficulty integrating them. We regularly explore 
opportunities to acquire companies in the financial services 
industry. We cannot predict the frequency, size or timing of our 
acquisitions, and we typically do not comment publicly on a 
possible acquisition until we have signed a definitive agreement. 
When we do announce an acquisition, our stock price may fall 
depending on the size of the acquisition, the type of business to 
be acquired, the purchase price, and the potential dilution to 
existing stockholders or our earnings per share if we issue 
common stock in connection with the acquisition.   

We generally must receive federal regulatory approvals before 

we can acquire a bank, bank holding company or certain other 
financial services businesses depending on the size of the 
financial services business to be acquired. In deciding whether to 
approve a proposed acquisition, federal bank regulators will 
consider, among other factors, the effect of the acquisition on 
competition and the risk to the stability of the U.S. banking or 
financial system, our financial condition and future prospects 
including current and projected capital ratios and levels, the 
competence, experience, and integrity of management and 
record of compliance with laws and regulations, the convenience 
and needs of the communities to be served, including our record 
of compliance under the Community Reinvestment Act, and our 
effectiveness in combating money laundering. As a result of the 
Dodd-Frank Act and concerns regarding the large size of 

117

 
 
 
 
 
 
 
 
Risk Factors (continued) 

financial institutions such as Wells Fargo, the regulatory process 
for approving acquisitions has become more complex and 
regulatory approvals may be more difficult to obtain. We cannot 
be certain when or if, or on what terms and conditions, any 
required regulatory approvals will be granted. We might be 
required to sell banks, branches and/or business units or assets 
or issue additional equity as a condition to receiving regulatory 
approval for an acquisition. In addition, federal bank regulations 
prohibit FRB regulatory approval of any transaction that would 
create an institution holding more than 10% of total U.S. insured 
deposits, or of any transaction (whether or not subject to FRB 
approval) that would create a financial company with more than 
10% of the liabilities of all financial companies in the U.S. As a 
result, our size may limit our bank acquisition opportunities in 
the future.    

Difficulty in integrating an acquired company may cause us 
not to realize expected revenue increases, cost savings, increases 
in geographic or product presence, and other projected benefits 
from the acquisition. The integration could result in higher than 
expected deposit attrition, loss of key team members, disruption 
of our business or the business of the acquired company, or 
otherwise harm our ability to retain customers and team 
members or achieve the anticipated benefits of the acquisition. 
Time and resources spent on integration may also impair our 
ability to grow our existing businesses. Also, the negative effect 
of any divestitures required by regulatory authorities in 
acquisitions or business combinations may be greater than 
expected. Many of the foregoing risks may be increased if the 
acquired company operates internationally or in a geographic 
location where we do not already have significant business 
operations and/or team members.  

*   *   * 

  Any factor described in this Report or in any of our other SEC 
filings could by itself, or together with other factors, adversely 
affect our financial results and condition. Refer to our quarterly 
reports on Form 10-Q filed with the SEC in 2013 for material 
changes to the above discussion of risk factors. There are factors 
not discussed above or elsewhere in this Report that could 
adversely affect our financial results and condition. 

118

 
 
 
 
Controls and Procedures 

Disclosure Controls and Procedures 

The Company’s management evaluated the effectiveness, as of December 31, 2012, of the Company’s disclosure controls and 
procedures. The Company’s chief executive officer and chief financial officer participated in the evaluation. Based on this evaluation, the 
Company’s chief executive officer and chief financial officer concluded that the Company’s disclosure controls and procedures were 
effective as of December 31, 2012. 

Internal Control Over Financial Reporting 

Internal control over financial reporting is defined in Rule 13a-15(f) promulgated under the Securities Exchange Act of 1934 as a process 
designed by, or under the supervision of, the Company’s principal executive and principal financial officers and effected by the 
Company’s Board, management and other personnel, to provide reasonable assurance regarding the reliability of financial reporting 
and the preparation of financial statements for external purposes in accordance with U.S. generally accepted accounting principles 
(GAAP) and includes those policies and procedures that: 
(cid:120) 

pertain to the maintenance of records that in reasonable detail accurately and fairly reflect the transactions and dispositions of 
assets of the Company; 
provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in 
accordance with GAAP, and that receipts and expenditures of the Company are being made only in accordance with authorizations 
of management and directors of the Company; and 
provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the 
Company’s assets that could have a material effect on the financial statements. 

(cid:120) 

(cid:120) 

  Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Projections of 
any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in 
conditions, or that the degree of compliance with the policies or procedures may deteriorate. No change occurred during any quarter in 
2012 that has materially affected, or is reasonably likely to materially affect, the Company’s internal control over financial reporting. 
Management’s report on internal control over financial reporting is set forth below, and should be read with these limitations in mind. 

Management’s Report on Internal Control over Financial Reporting 
The Company’s management is responsible for establishing and maintaining adequate internal control over financial reporting for the 
Company. Management assessed the effectiveness of the Company’s internal control over financial reporting as of December 31, 2012, 
using the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission (COSO) in Internal Control – 
Integrated Framework. Based on this assessment, management concluded that as of December 31, 2012, the Company’s internal 
control over financial reporting was effective. 

  KPMG LLP, the independent registered public accounting firm that audited the Company’s financial statements included in this 
Annual Report, issued an audit report on the Company’s internal control over financial reporting. KPMG’s audit report appears on the 
following page. 

119

 
 
 
 
 
 
 
 
 
Report of Independent Registered Public Accounting Firm 

The Board of Directors and Stockholders 
Wells Fargo & Company: 

We have audited Wells Fargo & Company and Subsidiaries’ (the Company) internal control over financial reporting as of 
December 31, 2012, based on criteria established in Internal Control – Integrated Framework issued by the Committee of Sponsoring 
Organizations of the Treadway Commission (COSO). The Company’s management is responsible for maintaining effective internal 
control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the 
accompanying Management’s Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the 
Company’s internal control over financial reporting based on our audit. 

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those 
standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over 
financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over 
financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness 
of internal control based on the assessed risk. Our audit also included performing such other procedures as we considered necessary in 
the circumstances. We believe that our audit provides a reasonable basis for our opinion. 

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of 
financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting 
principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the 
maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the 
company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in 
accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in 
accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding 
prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect 
on the financial statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections 
of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in 
conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of 
December 31, 2012, based on criteria established in Internal Control – Integrated Framework issued by COSO. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the 
consolidated balance sheet of the Company as of December 31, 2012 and 2011, and the related consolidated statements of income, 
comprehensive income, changes in equity, and cash flows for each of the years in the three-year period ended December 31, 2012, and 
our report dated February 27, 2013, expressed an unqualified opinion on those consolidated financial statements. 

San Francisco, California 
February 27, 2013 

120

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Wells Fargo & Company and Subsidiaries 
Consolidated Statement of Income 

(in millions, except per share amounts) 

Interest income 
Trading assets 
Securities available for sale 
Mortgages held for sale 
Loans held for sale 
Loans 
Other interest income 

Total interest income 

Interest expense 
Deposits 
Short-term borrowings 
Long-term debt 
Other interest expense 

Total interest expense 

Net interest income 
Provision for credit losses 

Net interest income after provision for credit losses 

Noninterest income 
Service charges on deposit accounts 
Trust and investment fees 
Card fees 
Other fees 
Mortgage banking 
Insurance 
Net gains from trading activities 
Net gains (losses) on debt securities available for sale (1) 
Net gains from equity investments (2) 
Operating leases 
Other 

Total noninterest income 

Noninterest expense 
Salaries 
Commission and incentive compensation 
Employee benefits 
Equipment 
Net occupancy 
Core deposit and other intangibles 
FDIC and other deposit assessments 
Other 

Total noninterest expense 

Income before income tax expense 
Income tax expense 

Net income before noncontrolling interests 
Less: Net income from noncontrolling interests 

Wells Fargo net income 

Less: Preferred stock dividends and other 

Wells Fargo net income applicable to common stock 

Per share information 
Earnings per common share 
Diluted earnings per common share 
Dividends declared per common share 
Average common shares outstanding 
Diluted average common shares outstanding 

Year ended December 31,

 2012   

 2011  

 2010  

$ 

 1,358   
 8,098   
 1,825   
 41   
 36,482   
 587   

 48,391   

 1,727   
 79   
 3,110   
 245   

 5,161   

 43,230   
 7,217   

 36,013   

 4,683   
 11,890   
 2,838   
 4,519   
 11,638   
 1,850   
 1,707   
(128)  
 1,485   
 567   
 1,807   

 42,856   

 14,689   
 9,504   
 4,611   
 2,068   
 2,857   
 1,674   
 1,356   
 13,639   

 50,398   

 28,471   
 9,103   

 19,368   
 471   

$ 

 18,897   

 1,440   
 8,475   
 1,644   
 58   
 37,247   
 548   

 49,412   

 2,275   
 80   
 3,978   
 316   

 6,649   

 42,763   
 7,899   

 34,864   

 4,280   
 11,304   
 3,653   
 4,193   
 7,832   
 1,960   
 1,014   
 54   
 1,482   
 524   
 1,889   

 38,185   

 14,462   
 8,857   
 4,348   
 2,283   
 3,011   
 1,880   
 1,266   
 13,286   

 49,393   

 23,656   
 7,445   

 16,211   
 342   

 15,869   

 1,098  
 9,666  
 1,736  
 101  
 39,760  
 435  

 52,796  

 2,832  
 92  
 4,888  
 227  

 8,039  

 44,757  
 15,753  

 29,004  

 4,916  
 10,934  
 3,652  
 3,990  
 9,737  
 2,126  
 1,648  
 (324) 
 779  
 815  
 2,180  

 40,453  

 13,869  
 8,692  
 4,651  
 2,636  
 3,030  
 2,199  
 1,197  
 14,182  

 50,456  

 19,001  
 6,338  

 12,663  
 301  

 12,362  

$ 

$ 

 898   

 844   

 730  

 17,999   

 15,025   

 11,632  

 3.40   
 3.36   
 0.88   
 5,287.6   
 5,351.5   

 2.85   
 2.82   
 0.48   
 5,278.1   
 5,323.4   

 2.23  
 2.21  
 0.20  
 5,226.8  
 5,263.1  

(1)  Total other-than-temporary impairment (OTTI) losses (gains) were $3 million, $349 million and $500 million for the year ended December 31, 2012, 2011 and 2010, 

respectively. Of total OTTI, losses of $240 million, $423 million and $672 million were recognized in earnings, and gains of $(237) million, $(74) million and $(172) million 
were recognized as non-credit-related OTTI in other comprehensive income for the year ended December 31, 2012, 2011 and 2010, respectively. 

(2)  Includes OTTI losses of $176 million, $288 million and $268 million for the year ended December 31, 2012, 2011 and 2010, respectively. 

The accompanying notes are an integral part of these statements. 

121

 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
Wells Fargo & Company and Subsidiaries 
Consolidated Statement of Comprehensive Income 

(in millions) 

Wells Fargo net income 

Other comprehensive income, before tax: 

Foreign currency translation adjustments: 

  Net unrealized gains (losses) arising during the period 

Reclassification of net gains to net income 

Securities available for sale:  

  Net unrealized gains (losses) arising during the period 

Reclassification of net (gains) losses to net income 

  Derivatives and hedging activities: 

  Net unrealized gains arising during the period 

Reclassification of net gains on cash flow hedges to net income 

  Defined benefit plans adjustments: 

  Net actuarial gains (losses) arising during the period 

Amortization of net actuarial loss and prior service cost to net income 

Other comprehensive income (loss), before tax 

Income tax (expense) benefit related to other comprehensive income 

Other comprehensive income (loss), net of tax 

Less: Other comprehensive income (loss) from noncontrolling interests 

Wells Fargo other comprehensive income (loss), net of tax 

Wells Fargo comprehensive income 

Comprehensive income from noncontrolling interests 

Total comprehensive income 

The accompanying notes are an integral part of these statements. 

Year ended December 31, 

 2012    

 2011   

 2010  

$ 

 18,897    

 15,869   

 12,362  

 (6)   

 (10)   

 5,143    

 (271)   

 52    

 (388)   

 (37)  

 -   

 (588)  

 (696)  

 190   

 (571)  

 (775)   

 (1,079)  

 144    

 99   

 83  

 -  

 2,624  

 77  

 750  

 (613) 

 20  

 104  

 3,889    

 (2,682)  

 3,045  

 (1,442)   

 1,139   

 (1,291) 

 2,447    

 (1,543)  

 1,754  

 4    

 (12)  

 25  

 2,443    

 (1,531)  

 1,729  

 21,340    

 14,338   

 14,091  

 475    

 330   

 326  

$ 

 21,815    

 14,668   

 14,417  

122

 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
   
   
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
Wells Fargo & Company and Subsidiaries 
Consolidated Balance Sheet 

(in millions, except shares) 

Assets 

Cash and due from banks 

Federal funds sold, securities purchased under resale agreements and other short-term investments 

Trading assets 

Securities available for sale 

Mortgages held for sale (includes $42,305 and $44,791 carried at fair value) 

Loans held for sale (includes $6 and $1,176 carried at fair value) 

Loans (includes $6,206 and $5,916 carried at fair value) 

Allowance for loan losses 

  Net loans 

Mortgage servicing rights: 

  Measured at fair value 

Amortized 

Premises and equipment, net 

Goodwill 

Other assets 

Total assets (1) 

Liabilities 

Noninterest-bearing deposits 

Interest-bearing deposits 

Total deposits 

Short-term borrowings 

Accrued expenses and other liabilities 

Long-term debt (includes $1 and $0 carried at fair value) 

Total liabilities (2) 

Equity 

Wells Fargo stockholders' equity: 

Preferred stock 

Common stock – $1-2/3 par value, authorized 9,000,000,000 shares; 

 issued 5,481,811,474 shares and 5,358,522,061 shares 

Additional paid-in capital 

Retained earnings 

Cumulative other comprehensive income 

Treasury stock – 215,497,298 shares and 95,910,425 shares 

Unearned ESOP shares 

Total Wells Fargo stockholders' equity 

Noncontrolling interests 

Total equity 

Total liabilities and equity 

December 31, 

2012 

2011  

$ 

 21,860  

 137,313  

 57,482  

 19,440  

 44,367  

 77,814  

 235,199  

 222,613  

 47,149  

 110  

 48,357  

 1,338  

 799,574  

 (17,060) 

 769,631  

 (19,372) 

 782,514  

 750,259  

 11,538  

 1,160  

 9,428  

 25,637  

 93,578  

 12,603  

 1,408  

 9,531  

 25,115  

 101,022  

$ 

 1,422,968  

 1,313,867  

$ 

 288,207  

 714,628  

 244,003  

 676,067  

 1,002,835  

 920,070  

 57,175  

 76,668  

 49,091  

 77,665  

 127,379  

 125,354  

 1,264,057  

 1,172,180  

 12,883  

 11,431  

 9,136  

 59,802  

 77,679  

 5,650  

 (6,610) 

 (986) 

 8,931  

 55,957  

 64,385  

 3,207  

 (2,744) 

 (926) 

 157,554  

 140,241  

 1,357  

 1,446  

 158,911  

 141,687  

$ 

 1,422,968  

 1,313,867  

(1)  Our consolidated assets at December 31, 2012 and December 31, 2011, include the following assets of certain variable interest entities (VIEs) that can only be used to settle 
the liabilities of those VIEs: Cash and due from banks, $260 million and $321 million; Trading assets, $114 million and $293 million; Securities available for sale, $2.8 billion 
and $3.3 billion; Mortgages held for sale, $469 million and $444 million; Net loans, $10.6 billion and $12.0 billion; Other assets, $457 million and $1.9 billion, and Total 
assets, $14.6 billion and $18.2 billion, respectively. 

(2)  Our consolidated liabilities at December 31, 2012 and December 31, 2011, include the following VIE liabilities for which the VIE creditors do not have recourse to Wells 

Fargo: Short-term borrowings, $0 and $24 million; Accrued expenses and other liabilities, $134 million and $175 million; Long-term debt, $3.5 billion and $4.9 billion; and 
Total liabilities, $3.6 billion and $5.1 billion, respectively. 

The accompanying notes are an integral part of these statements. 

123

 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
Wells Fargo & Company and Subsidiaries 
Consolidated Statement of Changes in Equity 

(in millions, except shares) 

Balance December 31, 2009 

Balance January 1, 2010 

Cumulative effect from change in accounting for VIEs 
Cumulative effect from change in accounting for  

embedded credit derivatives 

Net income 
Other comprehensive income, net of tax 
Noncontrolling interests 
Common stock issued 

Common stock repurchased 
Preferred stock issued to ESOP 
Preferred stock released by ESOP 
Preferred stock converted to common shares 
Common stock warrants repurchased 
Common stock dividends 
Preferred stock dividends 
Tax benefit upon exercise of stock options 
Stock incentive compensation expense 
Net change in deferred compensation and related plans 

Net change 

Balance December 31, 2010 

Balance January 1, 2011 

Net income 
Other comprehensive loss, net of tax 
Noncontrolling interests 
Common stock issued 
Common stock repurchased 
Preferred stock issued to ESOP 
Preferred stock released by ESOP 
Preferred stock converted to common shares 
Common stock warrants repurchased 
Preferred stock issued 
Common stock dividends 
Preferred stock dividends 
Tax benefit upon exercise of stock options 
Stock incentive compensation expense 
Net change in deferred compensation and related plans 

Net change 

Balance December 31, 2011 

The accompanying notes are an integral part of these statements. 

(continued on following pages) 

Preferred stock 

Common stock 

Shares 

Amount 

Shares 

Amount 

 9,980,940     $ 

 8,485    

 5,178,624,593     $ 

 8,743  

 9,980,940  

 8,485  

 5,178,624,593  

 8,743  

 58,375,566   

 (3,010,451)  

 27  

 1,000,000   

 1,000   

 (795,637)  

 (796)  

 28,293,520   

 17  

 204,363  

 204  

 83,658,635  

 44  

 10,185,303     $ 

 8,689    

 5,262,283,228     $ 

 8,787  

 10,185,303   

 8,689   

 5,262,283,228   

 8,787  

 1,200,000   

 1,200   

 52,906,564   
 (85,779,031)  

 88  

 (959,623)  

 (959)  

 33,200,875   

 56  

 25,010   

 2,501   

 265,387   

 2,742   

 328,408   

 144  

 10,450,690   

$ 

 11,431   

 5,262,611,636   

$ 

 8,931  

124

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Wells Fargo stockholders' equity  

Cumulative 
other 
comprehensive 
income 

 3,009    

 3,009  

Treasury 
stock

 (2,450)

 (2,450)

Unearned 
ESOP 
shares

 (442)

 (442)

Total  
Wells Fargo  
stockholders'  
equity 

 111,786    

 111,786  

 183   

Noncontrolling  
interests 

 2,573    

 2,573  

Additional  
paid-in  
capital 

 52,878    

 52,878  

Retained  
   earnings 

 41,563    

 41,563  

 183   

 (28)  
 12,362   

 375   

 (376)  

 1,729   

 80   
 (63)  
 212   
 (545)  
 4   

 97   
 436   
 (48)  

 548  

 53,426    

 53,426   

 (37)  
 1,208   
 (150)  
 102   
 (80)  
 903   
 (2)  

 21   

 78   
 529   
 (41)  

 (1,049)  
 (737)  

 10,355  

 51,918    

 51,918   

 15,869   

 (2,558)  
 (844)  

 1,729  

 4,738    

 4,738   

 (1,531)  

 2,531   

 55,957   

 12,467   

 64,385   

 (1,531)  

 3,207   

 1,349  
 (91) 

 567  

 138  

 1,963 

 (487)

 (487) 

 (2,266) 

 (1,080) 
 859  

 (221)

 (663)

 (663) 

 (1,302) 
 1,039  

 9  

 (2,257) 

 (2,744) 

 (263) 

 (926) 

 (28)  
 12,362   
 1,729   
 -   
 1,375   
 (91)  
 -   
 796   
 -   
 (545)  
 (1,045)  
 (737)  
 97   
 436   
 90   

 14,622  

 126,408    

 126,408   

 15,869   
 (1,531)  
 (37)  
 1,296   
 (2,416)  
 -   
 959   
 -   
 (2)  
 2,501   
 (2,537)  
 (844)  
 78   
 529   
 (32)  

 13,833   

 140,241   

 301   
 25   
 (1,418)  

 (1,092) 

 1,481    

 1,481   

 342   
 (12)  
 (365)  

 (35)  

 1,446   

Total
equity

 114,359 

 114,359 

 183 

 (28)
 12,663 
 1,754 
 (1,418)
 1,375 
 (91)
 - 
 796 
 - 
 (545)
 (1,045)
 (737)
 97 
 436 
 90 

 13,530 

 127,889 

 127,889 

 16,211 
 (1,543)
 (402)
 1,296 
 (2,416)
 - 
 959 
 - 
 (2)
 2,501 
 (2,537)
 (844)
 78 
 529 
 (32)

 13,798 

 141,687 

125

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
  
 
 
  
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(continued from previous pages) 

Wells Fargo & Company and Subsidiaries 
Consolidated Statement of Changes in Equity 

(in millions, except shares) 

Balance December 31, 2011 

Cumulative effect of fair value election for certain 

residential mortgage servicing rights 

Balance January 1, 2012 
Net income 
Other comprehensive income, net of tax 
Noncontrolling interests 
Common stock issued 
Common stock repurchased (1) 
Preferred stock issued to ESOP 
Preferred stock released by ESOP 
Preferred stock converted to common shares 
Common stock warrants repurchased 
Preferred stock issued 
Common stock dividends 
Preferred stock dividends 
Tax benefit upon exercise of stock options 
Stock incentive compensation expense 
Net change in deferred compensation and related plans 

Net change 

Balance December 31, 2012 

Preferred stock 

Shares 
 10,450,690   

Amount

$ 

 11,431  

Shares
 5,262,611,636  

Common stock 

Amount 

$ 

 8,931  

 10,450,690   

 11,431  

 5,262,611,636  

 8,931  

 940,000   

 (887,825)  

 940  

 (888) 

 56,000   

 1,400  

 97,267,538  
 (119,586,873) 

 162  

 26,021,875  

 43  

 108,175   
 10,558,865   

 1,452  

 3,702,540  

 205  

$ 

 12,883  

 5,266,314,176  

$ 

 9,136  

(1) 

For the year ended December 31, 2012, includes $200 million related to a private forward repurchase transaction entered into in fourth quarter 2012 that is expected to 
settle in first quarter 2013 for an estimated 6 million shares of common stock. See Note 1 for additional information. 

The accompanying notes are an integral part of these statements. 

126

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Additional 
paid-in 
capital 

  Retained 
    earnings 

Cumulative 
other 
comprehensive 
income 

Treasury 
stock 

  Unearned
ESOP
shares

Total
Wells Fargo
stockholders'
equity

  Noncontrolling 
interests 

Total 
equity 

Wells Fargo stockholders' equity

 55,957   

 64,385   

 3,207   

 (2,744)  

 (926) 

 140,241  

 1,446   

 141,687  

 3,207   

 (2,744)  

 (926) 

 140,243  

 1,446   

 141,689  

 2  

 2  

 55,957   

 2   

 64,387   

 18,897   

 (16)  
 2,326   
 (50)  
 88   
 (80)  
 845   
 (1)  
 (23)  
 55   

 230   
 560   
 (89)  

 (4,713)  
 (892)  

 2,443   

 (3,868)  

 (1,028) 
 968  

 2   

 3,845   

 59,802   

 13,292   

 77,679   

 2,443   

 5,650   

 (3,866)  

 (6,610)  

 (60) 

 (986) 

 18,897  
 2,443  
 (16) 
 2,488  
 (3,918) 
 -  
 888  
 -  
 (1) 
 1,377  
 (4,658) 
 (892) 
 230  
 560  
 (87) 

 17,311  

 471   
 4   
 (564)  

 (89)  

 19,368  
 2,447  
 (580) 
 2,488  
 (3,918) 
 -  
 888  
 -  
 (1) 
 1,377  
 (4,658) 
 (892) 
 230  
 560  
 (87) 

 17,222  

 157,554  

 1,357   

 158,911  

127

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Wells Fargo & Company and Subsidiaries 
Consolidated Statement of Cash Flows 

(in millions) 
Cash flows from operating activities: 
Net income before noncontrolling interests 
Adjustments to reconcile net income to net cash provided by operating activities: 

Provision for credit losses 
Changes in fair value of MSRs, MHFS and LHFS carried at fair value 

  Depreciation and amortization 
  Other net (gains) losses 

Stock-based compensation 
Excess tax benefits related to stock option payments 

Originations of MHFS 
Proceeds from sales of and principal collected on mortgages originated for sale 
Originations of LHFS 
Proceeds from sales of and principal collected on LHFS 
Purchases of LHFS 
Net change in: 

Trading assets 

  Deferred income taxes  

Accrued interest receivable 
Accrued interest payable 

  Other assets, net 
  Other accrued expenses and liabilities, net 

  Net cash provided by operating activities 

Cash flows from investing activities: 
Net change in: 

Federal funds sold, securities purchased under resale agreements 

and other short-term investments 

Securities available for sale: 

Sales proceeds 
Prepayments and maturities  
Purchases  

Loans: 

Loans originated by banking subsidiaries, net of principal collected 
Proceeds from sales (including participations) of loans originated for 

investment  

Purchases (including participations) of loans 
Principal collected on nonbank entities’ loans 
Loans originated by nonbank entities 

Net cash paid for acquisitions 
Proceeds from sales of foreclosed assets 
Changes in MSRs from purchases and sales 
Other, net 

  Net cash used by investing activities 

Cash flows from financing activities: 
Net change in: 
  Deposits 

Short-term borrowings 

Long-term debt: 

Proceeds from issuance 
Repayment 

Preferred stock: 

Proceeds from issuance 
Cash dividends paid 

Common stock: 

Proceeds from issuance 
Repurchased 
Cash dividends paid 

Common stock warrants repurchased 
Excess tax benefits related to stock option payments 
Net change in noncontrolling interests 

  Net cash provided (used) by financing activities 
  Net change in cash and due from banks 

Cash and due from banks at beginning of year 
Cash and due from banks at end of year 

Supplemental cash flow disclosures: 

Cash paid for interest 
Cash paid for income taxes 

The accompanying notes are an integral part of these statements. See Note 1 for noncash activities. 

128

 2012  

Year ended December 31, 
 2010  

2011  

$ 

 19,368   

 16,211   

 12,663  

 7,217   
 (2,307)  
 2,807   
 (3,661)  
 1,698   
 (226)  
 (483,835)  
 421,623   
 (15)  
 9,383   
 (7,975)  

 105,440   
 (1,297)  
 293   
 (84)  
 2,064   
 (11,953)  
 58,540   

 7,899   
 (295)  
 2,208   
 3,273   
 1,488   
 (79)  
 (345,099)  
 298,524   
 (5)  
 11,833   
 (11,723)  

 35,149   
 3,573   
 (401)  
 (362)  
 (11,529)  
 3,000   
 13,665   

 15,753  
 (1,025) 
 1,924  
 1,345  
 1,232  
 (98) 
 (370,175) 
 355,325  
 (4,596) 
 17,828  
 (7,470) 

 12,356  
 4,287  
 1,051  
 (268) 
 (19,631) 
 (1,729) 
 18,772  

 (92,946)  

 36,270   

 (39,752) 

 5,210   
 59,712   
 (64,756)  

 23,062   
 52,618   
 (121,235)  

 8,668  
 47,919  
 (53,466) 

 (50,420)  

 (35,686)  

 15,869  

 6,811   
 (9,040)  
 25,080   
 (23,555)  
 (4,322)  
 9,729   
 116   
 (1,509)  
 (139,890)  

 6,555   
 (8,878)  
 9,782   
 (7,522)  
 (353)  
 10,655   
 (155)  
 (157)  
 (35,044)  

 6,517  
 (2,297) 
 15,560  
 (10,836) 
 (36) 
 5,444  
 (65) 
 2,800  
 (3,675) 

 82,762   
 7,699   

 72,128   
 (6,231)  

 23,924  
 11,308  

 27,695   
 (28,093)  

 11,687   
 (50,555)  

 3,489  
 (63,317) 

 1,377   
 (892)  

 2,091   
 (3,918)  
 (4,565)  
 (1)  
 226   
 (611)  
 83,770   
 2,420   
 19,440   
 21,860   

 5,245   
 8,024   

$ 

$ 

 2,501   
 (844)  

 1,296   
 (2,416)  
 (2,537)  
 (2)  
 79   
 (331)  
 24,775   
 3,396   
 16,044   
 19,440   

 7,011   
 4,875   

 -  
 (737) 

 1,375  
 (91) 
 (1,045) 
 (545) 
 98  
 (592) 
 (26,133) 
 (11,036) 
 27,080  
 16,044  

 8,307  
 1,187  

 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
See the Glossary of Acronyms at the end of this Report for terms used throughout the Financial Statements and related Notes of this 
Form 10-K. 

Note 1:  Summary of Significant Accounting Policies 

Wells Fargo & Company is a diversified financial services 
company. We provide banking, insurance, trust and 
investments, mortgage banking, investment banking, retail 
banking, brokerage, and consumer and commercial finance 
through banking stores, the internet and other distribution 
channels to consumers, businesses and institutions in all 50 
states, the District of Columbia, and in foreign countries. When 
we refer to “Wells Fargo,” “the Company,” “we,” “our” or “us,” we 
mean Wells Fargo & Company and Subsidiaries (consolidated). 
Wells Fargo & Company (the Parent) is a financial holding 
company and a bank holding company. We also hold a majority 
interest in a real estate investment trust, which has publicly 
traded preferred stock outstanding. 
  Our accounting and reporting policies conform with U.S. 
generally accepted accounting principles (GAAP) and practices 
in the financial services industry. To prepare the financial 
statements in conformity with GAAP, management must make 
estimates based on assumptions about future economic and 
market conditions (for example, unemployment, market 
liquidity, real estate prices, etc.) that affect the reported amounts 
of assets and liabilities at the date of the financial statements and 
income and expenses during the reporting period and the related 
disclosures. Although our estimates contemplate current 
conditions and how we expect them to change in the future, it is 
reasonably possible that actual conditions could be worse than 
anticipated in those estimates, which could materially affect our 
results of operations and financial condition. Management has 
made significant estimates in several areas, including allowance 
for credit losses and purchased credit-impaired (PCI) loans 
(Note 6), valuations of residential mortgage servicing rights 
(MSRs) (Notes 8 and 9) and financial instruments (Note 17), 
liability for mortgage loan repurchase losses (Note 9) and 
income taxes (Note 21). Actual results could differ from those 
estimates. 

Accounting Standards Adopted in 2012 
In first quarter 2012, we adopted the following new accounting 
guidance:  
(cid:120)  ASU 2011-05, Presentation of Comprehensive Income; 
(cid:120)  ASU 2011-12, Deferral of the Effective Date for 

Amendments to the Presentation of Reclassifications of 
Items Out of Accumulated Other Comprehensive Income in 
Accounting Standards Update No. 2011-05; 

(cid:120)  ASU 2011-04, Amendments to Achieve Common Fair Value 
Measurement and Disclosure Requirements in U.S. GAAP 
and IFRSs; and 

(cid:120)  ASU 2011-03, Reconsideration of Effective Control for 

Repurchase Agreements. 

ASU 2011-05 eliminates the option for companies to include 
the components of other comprehensive income in the statement 
of changes in stockholders’ equity. This Update requires entities 
to present the components of comprehensive income in either a 

single statement or in two separate statements, with the 
statement of other comprehensive income (OCI) immediately 
following the statement of income. This Update also requires 
companies to present amounts reclassified out of OCI and into 
net income on the face of the statement of income. In 
December 2011, the FASB issued ASU 2011-12, which deferred 
the requirement to present reclassification adjustments on the 
statement of income. In January 2013, the FASB issued ASU 
2013-02, Reporting of Amounts Reclassified Out of 
Accumulated Other Comprehensive Income. This guidance 
requires supplemental disclosures for significant amounts 
reclassified out of accumulated other comprehensive income and 
is effective for us in first quarter 2013 with prospective 
application. We adopted the remaining provisions of ASU 2011-
05 in first quarter 2012 with retrospective application. This 
Update did not affect our consolidated financial results as it 
amends only the presentation of comprehensive income.  

ASU 2011-04 modifies accounting guidance and expands 
existing disclosure requirements for fair value measurements. 
This Update clarifies how fair values should be measured for 
instruments classified in stockholders’ equity and under what 
circumstances premiums and discounts should be applied in fair 
value measurements. This Update also permits entities to 
measure fair value on a net basis for financial instruments that 
are managed based on net exposure to market risks and/or 
counterparty credit risk. ASU 2011-04 requires new disclosures 
for financial instruments classified as Level 3, including: 1) 
quantitative information about unobservable inputs used in 
measuring fair value, 2) qualitative discussion of the sensitivity 
of fair value measurements to changes in unobservable inputs, 
and 3) a description of valuation processes used. This Update 
also requires disclosure of fair value levels for financial 
instruments that are not recorded at fair value but for which fair 
value is required to be disclosed. We adopted this guidance in 
first quarter 2012 with prospective application, resulting in 
expanded fair value disclosures. The measurement clarifications 
of this Update did not have a material effect on our consolidated 
financial statements. 

ASU 2011-03 amends the criteria companies use to determine 
if repurchase and similar agreements should be accounted for as 
sales or financings. Specifically, this Update removes the 
criterion for transferors to have the ability to meet contractual 
obligations through collateral maintenance provisions, even if 
transferees fail to return transferred assets pursuant to the 
agreements. We adopted this guidance in first quarter 2012 with 
prospective application to new transactions and existing 
transactions modified on or after January 1, 2012. This Update 
did not have a material effect on our consolidated financial 
statements. 

129

 
 
 
 
 
 
 
 
 
 
 
Note 1:  Summary of Significant Accounting Policies (continued) 

In third quarter 2012, we early adopted Accounting 

Standards Update (ASU or Update) 2012-02, Testing Indefinite-
Lived Intangible Assets for Impairment. 

ASU 2012-02 provides entities with the option to perform a 
qualitative assessment of indefinite-lived intangible assets to test 
for impairment. If, based on qualitative reviews, a company 
concludes it is more likely than not that the fair value of an 
indefinite-lived intangible asset is less than its carrying amount, 
then the company must complete quantitative steps to 
determine if the asset is impaired. If a company concludes 
otherwise, quantitative tests are not required. Our adoption of 
this Update did not affect our consolidated financial statements. 

Accounting Standards with Retrospective Application 
The following accounting pronouncements have been issued by 
the FASB but are not yet effective: 

(cid:120)  Accounting Standards Update (ASU or Update) 2011-11, 
Disclosures about Offsetting Assets and Liabilities; and 
(cid:120)  ASU 2013-01, Clarifying the Scope of Disclosures about 

Offsetting Assets and Liabilities.  

ASU 2011-11 expands the disclosure requirements for certain 
financial instruments and derivatives that are subject to 
enforceable master netting agreements or similar arrangements. 
The disclosures are required regardless of whether the 
instruments have been offset (or netted) in the statement of 
financial position. Under ASU 2011-11, companies must describe 
the nature of offsetting arrangements and provide quantitative 
information about those agreements, including the gross and net 
amounts of financial instruments that are recognized in the 
statement of financial position. In January 2013, the FASB 
issued ASU 2013-01, which clarifies the scope of ASU 2011-11 
by limiting the disclosures to derivatives, repurchase 
agreements, and securities lending transactions to the extent 
they are subject to an enforceable master netting or similar 
arrangement. These changes are effective for us in first quarter 
2013 with retrospective application. The Updates will not affect 
our consolidated financial results since they amend only the 
disclosure requirements for offsetting financial instruments. 

Consolidation 
Our consolidated financial statements include the accounts of 
the Parent and our majority-owned subsidiaries and VIEs 
(defined below) in which we are the primary beneficiary. 
Significant intercompany accounts and transactions are 
eliminated in consolidation. If we own at least 20% of an entity, 
we generally account for the investment using the equity 
method. If we own less than 20% of an entity, we generally carry 
the investment at cost, except marketable equity securities, 
which we carry at fair value with changes in fair value included 
in OCI. Investments accounted for under the equity or cost 
method are included in other assets. 

We are a variable interest holder in certain special-purpose 

entities (SPEs) in which equity investors do not have the 
characteristics of a controlling financial interest or where the 
entity does not have enough equity at risk to finance its activities 

130

without additional subordinated financial support from other 
parties (referred to as VIEs). Our variable interest arises from 
contractual, ownership or other monetary interests in the entity, 
which change with fluctuations in the fair value of the entity's 
net assets. We consolidate a VIE if we are the primary 
beneficiary, defined as the party that that has both the power to 
direct the activities that most significantly impact the VIE and a 
variable interest that could potentially be significant to the VIE. 
A variable interest is a contractual, ownership or other interest 
that changes with changes in the fair value of the VIE’s net 
assets. To determine whether or not a variable interest we hold 
could potentially be significant to the VIE, we consider both 
qualitative and quantitative factors regarding the nature, size 
and form of our involvement with the VIE. We assess whether or 
not we are the primary beneficiary of a VIE on an on-going basis. 

Cash and Due From Banks 
Cash and cash equivalents include cash on hand, cash items in 
transit, and amounts due from the Federal Reserve Bank and 
other depository institutions.  

Trading Assets 
Trading assets are primarily securities, including corporate debt, 
U.S. government agency obligations and other securities that we 
acquire for short-term appreciation or other trading purposes, 
and the fair value of derivatives held for customer 
accommodation purposes or risk mitigation and hedging. 
Interest-only strips and other retained interests in 
securitizations that can be contractually prepaid or otherwise 
settled in a way that the holder would not recover substantially 
all of its recorded investment are classified as trading assets. 
Trading assets are carried at fair value, with interest and 
dividend income recorded in interest income and realized and 
unrealized gains and losses recorded in noninterest income. 
Periodic cash settlements on derivatives and other trading assets 
are recorded in noninterest income. 

Investments 
SECURITIES AVAILABLE FOR SALE  Debt securities that we 
might not hold until maturity and marketable equity securities 
are classified as securities available for sale and reported at fair 
value. Unrealized gains and losses, after applicable income taxes, 
are reported in cumulative OCI. Fair value measurement is 
based upon quoted prices in active markets, if available. If 
quoted prices in active markets are not available, fair values are 
measured using pricing models or other model-based valuation 
techniques such as the present value of future cash flows, 
adjusted for the security's credit rating, prepayment 
assumptions and other factors such as credit loss assumptions 
and market liquidity. See Note 17 for more information on fair 
value measurement of our securities. 
  We conduct other-than-temporary impairment (OTTI) 
analysis on a quarterly basis or more often if a potential loss-
triggering event occurs. The initial indicator of OTTI for both 
debt and equity securities is a decline in fair market value below 
the amount recorded for an investment and the severity and 
duration of the decline. 

 
 
 
 
 
 
 
 
 
 
 
 
For a debt security for which there has been a decline in the 
fair value below amortized cost basis, we recognize OTTI if we 
(1) have the intent to sell the security, (2) it is more likely than 
not that we will be required to sell the security before recovery of 
its amortized cost basis, or (3) we do not expect to recover the 
entire amortized cost basis of the security. 
  Estimating recovery of the amortized cost basis of a debt 
security is based upon an assessment of the cash flows expected 
to be collected. If the cash flows expected to be collected are less 
than amortized cost, OTTI is considered to have occurred. In 
performing an assessment of the cash flows expected to be 
collected, we consider all relevant information including: 
(cid:120) 

the length of time and the extent to which the fair value has 
been less than the amortized cost basis; 
the historical and implied volatility of the fair value of the 
security; 
the cause of the price decline, such as the general level of 
interest rates or adverse conditions specifically related to 
the security, an industry or a geographic area; 
the issuer's financial condition, near-term prospects and 
ability to service the debt; 
the payment structure of the debt security and the 
likelihood of the issuer being able to make payments that 
increase in the future; 
for asset-backed securities, the credit performance of the 
underlying collateral, including delinquency rates, level of 
non-performing assets, cumulative losses to date, collateral 
value and the remaining credit enhancement compared with 
expected credit losses;  
any change in rating agencies' credit ratings at evaluation 
date from acquisition date and any likely imminent action;  
independent analyst reports and forecasts, sector credit 
ratings and other independent market data; and  
recoveries or additional declines in fair value subsequent to 
the balance sheet date. 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

If we intend to sell the security, or if it is more likely than not 
we will be required to sell the security before recovery, an OTTI 
write-down is recognized in earnings equal to the entire 
difference between the amortized cost basis and fair value of the 
security. For debt securities that are considered other-than-
temporarily impaired that we do not intend to sell or it is more 
likely than not that we will not be required to sell before 
recovery, the OTTI write-down is separated into an amount 
representing the credit loss, which is recognized in earnings, and 
the amount related to all other factors, which is recognized in 
OCI. The measurement of the credit loss component is equal to 
the difference between the debt security's cost basis and the 
present value of its expected future cash flows discounted at the 
security's effective yield. The remaining difference between the 
security’s fair value and the present value of future expected cash 
flows is due to factors that are not credit-related and, therefore, 
are recognized in OCI. We believe that we will fully collect the 
carrying value of securities on which we have recorded a non-
credit-related impairment in OCI. 
  We hold investments in perpetual preferred securities (PPS) 
that are structured in equity form, but have many of the 
characteristics of debt instruments, including periodic cash flows 

in the form of dividends, call features, ratings that are similar to 
debt securities and pricing like long-term callable bonds. 
  Because of the hybrid nature of these securities, we evaluate 
PPS for OTTI using a model similar to the model we use for debt 
securities as described above. Among the factors we consider in 
our evaluation of PPS are whether there is any evidence of 
deterioration in the credit of the issuer as indicated by a decline 
in cash flows or a rating agency downgrade to below investment 
grade and the estimated recovery period. Additionally, in 
determining if there was evidence of credit deterioration, we 
evaluate: (1) the severity of decline in market value below cost, 
(2) the period of time for which the decline in fair value has 
existed, and (3) the financial condition and near-term prospects 
of the issuer, including any specific events which may influence 
the operations of the issuer. We consider PPS to be other-than-
temporarily impaired if cash flows expected to be collected are 
insufficient to recover our investment or if we no longer believe 
the security will recover within the estimated recovery period. 
OTTI write-downs of PPS are recognized in earnings equal to the 
difference between the cost basis and fair value of the security. 
Based upon the factors considered in our OTTI evaluation, we 
believe our investments in PPS currently rated investment grade 
will be fully realized and, accordingly, have not recognized OTTI 
on such securities.  

For marketable equity securities other than PPS, OTTI 
evaluations focus on whether evidence exists that supports 
recovery of the unrealized loss within a timeframe consistent 
with temporary impairment. This evaluation considers the 
severity of and length of time fair value is below cost, our intent 
and ability to hold the security until forecasted recovery of the 
fair value of the security, and the investee's financial condition, 
capital strength, and near-term prospects. 

The securities portfolio is an integral part of our 
asset/liability management process. We manage these 
investments to provide liquidity, manage interest rate risk and 
maximize portfolio yield within capital risk limits approved by 
management and the Board of Directors and monitored by the 
Corporate Asset/Liability Management Committee (Corporate 
ALCO). We recognize realized gains and losses on the sale of 
these securities in noninterest income using the specific 
identification method. 
  Unamortized premiums and discounts are recognized in 
interest income over the contractual life of the security using the 
interest method. As principal repayments are received on 
securities (i.e., primarily mortgage-backed securities (MBS)) a 
proportionate amount of the related premium or discount is 
recognized in income so that the effective interest rate on the 
remaining portion of the security continues unchanged. 

NONMARKETABLE EQUITY INVESTMENTS  Nonmarketable 
equity investments include low income housing tax credit 
investments, venture capital equity securities that are not 
publicly traded and securities acquired for various purposes, 
such as to meet regulatory requirements (for example, Federal 
Reserve Bank and Federal Home Loan Bank (FHLB) stock). 
These investments are accounted for under the cost or equity 
method and are included in other assets. We review those assets 
accounted for under the cost or equity method at least quarterly 

131

 
 
 
 
 
 
 
 
 
Note 1:  Summary of Significant Accounting Policies (continued) 

for possible OTTI. Our review typically includes an analysis of 
the facts and circumstances of each investment, the expectations 
for the investment's cash flows and capital needs, the viability of 
its business model and our exit strategy. We reduce the asset 
value when we consider declines in value to be other than 
temporary. We recognize the estimated loss as a loss from equity 
investments in noninterest income.  

Securities Purchased and Sold Agreements 
Securities purchased under resale agreements and securities sold 
under repurchase agreements are accounted for as collateralized 
financing transactions and are recorded at the acquisition or sale 
price plus accrued interest. It is our policy to take possession of 
securities purchased under resale agreements, which are 
primarily U.S. Government and Government agency securities. 
We monitor the market value of securities purchased and sold, 
and obtain collateral from or return it to counterparties when 
appropriate. These financing transactions do not create material 
credit risk given the collateral provided and the related 
monitoring process. 

Mortgages and Loans Held for Sale 
Mortgages held for sale (MHFS) include commercial and 
residential mortgages originated for sale and securitization in 
the secondary market, which is our principal market, or for sale 
as whole loans. We elect the fair value option for substantially all 
residential MHFS (see Note 17). The remaining residential 
MHFS are held at the lower of cost or market value (LOCOM), 
and are valued on an aggregate portfolio basis. Commercial 
MHFS are held at LOCOM and are valued on an individual loan 
basis. 

Loans held for sale (LHFS) are carried at LOCOM or at fair 

value. Generally, consumer loans are valued on an aggregate 
portfolio basis, and commercial loans are valued on an 
individual loan basis. 
  Gains and losses on MHFS are recorded in mortgage banking 
noninterest income. Gains and losses on LHFS are recorded in 
other noninterest income. Direct loan origination costs and fees 
for MHFS and LHFS under fair value option are recognized in 
income at origination. For MHFS and LHFS recorded at 
LOCOM, loan costs and fees are deferred at origination and are 
recognized in income at time of sale. Interest income on MHFS 
and LHFS is calculated based upon the note rate of the loan and 
is recorded to interest income. 
  Our lines of business are authorized to originate held-for-
investment loans that meet or exceed established loan product 
profitability criteria, including minimum positive net interest 
margin spreads in excess of funding costs. When a 
determination is made at the time of commitment to originate 
loans as held for investment, it is our intent to hold these loans 
to maturity or for the “foreseeable future,” subject to periodic 
review under our corporate asset/liability management process. 
In determining the “foreseeable future” for these loans, 
management considers (1) the current economic environment 
and market conditions, (2) our business strategy and current 
business plans, (3) the nature and type of the loan receivable, 
including its expected life, and (4) our current financial 
condition and liquidity demands. Consistent with our core 

132

banking business of managing the spread between the yield on 
our assets and the cost of our funds, loans are periodically 
reevaluated to determine if our minimum net interest margin 
spreads continue to meet our profitability objectives. If 
subsequent changes in interest rates significantly impact the 
ongoing profitability of certain loan products, we may 
subsequently change our intent to hold these loans, and we 
would take actions to sell such loans in response to the 
Corporate ALCO directives to reposition our balance sheet 
because of the changes in interest rates. These directives identify 
both the type of loans to be sold and the weighted average 
coupon rate of such loans no longer meeting our ongoing 
investment criteria. Upon the issuance of such directives, we 
immediately transfer these loans to the MHFS portfolio at 
LOCOM. 

Loans 
Loans are reported at their outstanding principal balances net of 
any unearned income, cumulative charge-offs, unamortized 
deferred fees and costs on originated loans and unamortized 
premiums or discounts on purchased loans. PCI loans are 
reported net of any remaining purchase accounting adjustments. 
See the “Purchased Credit-Impaired Loans” section in this Note 
for our accounting policy for PCI loans. 
  Unearned income, deferred fees and costs, and discounts and 
premiums are amortized to interest income over the contractual 
life of the loan using the interest method. Loan commitment fees 
are generally deferred and amortized into noninterest income on 
a straight-line basis over the commitment period. 

Loans also include direct financing leases that are recorded at 

the aggregate of minimum lease payments receivable plus the 
estimated residual value of the leased property, less unearned 
income. Leveraged leases, which are a form of direct financing 
leases, are recorded net of related nonrecourse debt. Leasing 
income is recognized as a constant percentage of outstanding 
lease financing balances over the lease terms in interest income. 

NONACCRUAL AND PAST DUE LOANS  We generally place loans 
on nonaccrual status when: 
(cid:120) 

the full and timely collection of interest or principal 
becomes uncertain (generally based on an assessment of the 
borrower’s financial condition and the adequacy of 
collateral, if any);  
they are 90 days (120 days with respect to real estate 1-4 
family first and junior lien mortgages) past due for interest 
or principal, unless both well-secured and in the process of 
collection;  
part of the principal balance has been charged off (including 
loans discharged in bankruptcy);  
effective first quarter 2012, for junior lien mortgages, we 
have evidence that the related first lien mortgage may be 
120 days past due or in the process of foreclosure regardless 
of the junior lien delinquency status; or 
effective third quarter 2012, performing consumer loans are 
discharged in bankruptcy, regardless of their delinquency 
status. 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

PCI loans are written down at acquisition to fair value using 
an estimate of cash flows deemed to be collectible. Accordingly, 

 
 
  
 
 
 
 
 
such loans are no longer classified as nonaccrual even though 
they may be contractually past due because we expect to fully 
collect the new carrying values of such loans (that is, the new 
cost basis arising out of purchase accounting). 
  When we place a loan on nonaccrual status, we reverse the 
accrued unpaid interest receivable against interest income and 
amortization of any net deferred fees is suspended. If the 
ultimate collectability of the recorded loan balance is in doubt on 
a nonaccrual loan, the cost recovery method is used and cash 
collected is applied to first reduce the carrying value of the loan. 
Otherwise, interest income may be recognized to the extent cash 
is received. Generally, we return a loan to accrual status when all 
delinquent interest and principal become current under the 
terms of the loan agreement and collectability of remaining 
principal and interest is no longer doubtful.  

For modified loans, we re-underwrite at the time of a 
restructuring to determine if there is sufficient evidence of 
sustained repayment capacity based on the borrower’s financial 
strength, including documented income, debt to income ratios 
and other factors. If the borrower has demonstrated 
performance under the previous terms and the underwriting 
process shows the capacity to continue to perform under the 
restructured terms, the loan will generally remain in accruing 
status. When a loan classified as a TDR performs in accordance 
with its modified terms, the loan either continues to accrue 
interest (for performing loans) or will return to accrual status 
after the borrower demonstrates a sustained period of 
performance (generally six consecutive months of payments, or 
equivalent, inclusive of consecutive payments made prior to the 
modification). Loans will be placed on nonaccrual status and a 
corresponding charge-off is recorded if we believe it is probable 
that principal and interest contractually due under the modified 
terms of the agreement will not be collectible. 
  Our loans are considered past due when contractually 
required principal or interest payments have not been made on 
the due dates.  

LOAN CHARGE-OFF POLICIES  For commercial loans, we 
generally fully charge off or charge down to net realizable value 
(fair value of collateral, less estimated costs to sell) for loans 
secured by collateral when:  
(cid:120)  management judges the loan to be uncollectible; 
(cid:120) 

repayment is deemed to be protracted beyond reasonable 
time frames; 
the loan has been classified as a loss by either our internal 
loan review process or our banking regulatory agencies; 
the customer has filed bankruptcy and the loss becomes 
evident owing to a lack of assets; or 
the loan is 180 days past due unless both well-secured and 
in the process of collection.  

(cid:120) 

(cid:120) 

(cid:120) 

For consumer loans, we fully charge off or charge down to net 
realizable value when deemed uncollectible due to bankruptcy or 
other factors, or no later than reaching a defined number of days 
past due, as follows:  
(cid:120) 

1-4 family first and junior lien mortgages – We generally 
charge down to net realizable value when the loan is 
180 days past due. 

(cid:120)  Auto loans – We generally fully charge off when the loan is 

120 days past due. 

(cid:120)  Credit card loans – We generally fully charge off when the 

loan is 180 days past due. 

(cid:120)  Unsecured loans (closed end) – We generally charge off 

when the loan is 120 days past due. 

(cid:120)  Unsecured loans (open end) – We generally charge off when 

the loan is 180 days past due. 

(cid:120)  Other secured loans – We generally fully or partially charge 
down to net realizable value when the loan is 120 days past 
due. 

We implemented the guidance in the Office of the Comptroller 

of the Currency (OCC) update to Bank Accounting Advisory 
Series (OCC guidance) issued in third quarter 2012, which 
requires consumer loans discharged in bankruptcy to be written 
down to net realizable value and classified as nonaccrual 
troubled debt restructurings (TDRs), regardless of their 
delinquency status. 

IMPAIRED LOANS  We consider a loan to be impaired when, 
based on current information and events, we determine that we 
will not be able to collect all amounts due according to the loan 
contract, including scheduled interest payments. This evaluation 
is generally based on delinquency information, an assessment of 
the borrower’s financial condition and the adequacy of collateral, 
if any. Our impaired loans predominantly include loans on 
nonaccrual status for commercial and industrial, commercial 
real estate (CRE), foreign loans and any loans modified in a 
TDR, on both accrual and nonaccrual status. 

When we identify a loan as impaired, we measure the 

impairment based on the present value of expected future cash 
flows, discounted at the loan’s effective interest rate. When 
collateral is the sole source of repayment for the loan, we may 
measure impairment based on the fair value of the collateral. If 
foreclosure is probable, we use the current fair value of the 
collateral less estimated selling costs, instead of discounted cash 
flows. 

If we determine that the value of an impaired loan is less than 
the recorded investment in the loan (net of previous charge-offs, 
deferred loan fees or costs and unamortized premium or 
discount), we recognize impairment. When the value of an 
impaired loan is calculated by discounting expected cash flows, 
interest income is recognized using the loan’s effective interest 
rate over the remaining life of the loan. 

TROUBLED DEBT RESTRUCTURINGS (TDRs)  In situations 
where, for economic or legal reasons related to a borrower’s 
financial difficulties, we grant a concession for other than an 
insignificant period of time to the borrower that we would not 
otherwise consider, the related loan is classified as a TDR. These 
modified terms may include rate reductions, principal 
forgiveness, term extensions, payment forbearance and other 
actions intended to minimize our economic loss and to avoid 
foreclosure or repossession of the collateral. For modifications 
where we forgive principal, the entire amount of such principal 
forgiveness is immediately charged off. Loans classified as TDRs, 

133

 
 
 
 
 
 
 
 
 
Note 1:  Summary of Significant Accounting Policies (continued) 

including loans in trial payment periods (trial modifications), are 
considered impaired loans.  

PURCHASED CREDIT-IMPAIRED (PCI) LOANS  Loans acquired 
with evidence of credit deterioration since their origination and 
where it is probable that we will not collect all contractually 
required principal and interest payments are PCI loans. PCI 
loans are recorded at fair value at the date of acquisition, and the 
historical allowance for credit losses related to these loans is not 
carried over. Some loans that otherwise meet the definition as 
credit-impaired are specifically excluded from the PCI loan 
portfolios, such as revolving loans where the borrower still has 
revolving privileges. 
  Evidence of credit quality deterioration as of the purchase 
date may include statistics such as past due and nonaccrual 
status, commercial risk ratings, recent borrower credit scores 
and recent loan-to-value percentages. Generally, acquired loans 
that meet our definition for nonaccrual status are considered to 
be credit-impaired. 

Substantially all commercial and industrial, CRE and foreign 

PCI loans are accounted for as individual loans. Conversely, 
consumer PCI loans have been aggregated into pools based on 
common risk characteristics. Each pool is accounted for as a 
single asset with a single composite interest rate and an 
aggregate expectation of cash flows. 
  Accounting for PCI loans involves estimating fair value, at 
acquisition, using the principal and interest cash flows expected 
to be collected discounted at the prevailing market rate of 
interest. The excess of cash flows expected to be collected over 
the carrying value (estimated fair value at acquisition date) is 
referred to as the accretable yield and is recognized in interest 
income using an effective yield method over the remaining life of 
the loan, or pool of loans, in situations where there is a 
reasonable expectation about the timing and amount of cash 
flows to be collected. The difference between contractually 
required payments and the cash flows expected to be collected at 
acquisition, considering the impact of prepayments, is referred 
to as the nonaccretable difference. 

Subsequent to acquisition, we regularly evaluate our 
estimates of cash flows expected to be collected. If we have 
probable decreases in cash flows expected to be collected (other 
than due to decreases in interest rate indices and changes in 
prepayment assumptions), we charge the provision for credit 
losses, resulting in an increase to the allowance for loan losses. If 
we have probable and significant increases in cash flows 
expected to be collected, we first reverse any previously 
established allowance for loan losses and then increase interest 
income as a prospective yield adjustment over the remaining life 
of the loan, or pool of loans. Estimates of cash flows are 
impacted by changes in interest rate indices for variable rate 
loans and prepayment assumptions, both of which are treated as 
prospective yield adjustments included in interest income. 
  Resolutions of loans may include sales of loans to third 
parties, receipt of payments in settlement with the borrower, or 
foreclosure of the collateral. For individual PCI loans, gains or 
losses on sales to third parties are included in noninterest 
income, and gains or losses as a result of a settlement with the 
borrower are included in interest income. Our policy is to 

134

remove an individual loan from a pool based on comparing the 
amount received from its resolution with its contractual amount. 
Any difference between these amounts is absorbed by the 
nonaccretable difference for the entire pool. This removal 
method assumes that the amount received from resolution 
approximates pool performance expectations. The remaining 
accretable yield balance is unaffected and any material change in 
remaining effective yield caused by this removal method is 
addressed by our quarterly cash flow evaluation process for each 
pool. For loans that are resolved by payment in full, there is no 
release of the nonaccretable difference for the pool because there 
is no difference between the amount received at resolution and 
the contractual amount of the loan. Modified PCI loans are not 
removed from a pool even if those loans would otherwise be 
deemed TDRs. Modified PCI loans that are accounted for 
individually are considered TDRs, and removed from PCI 
accounting if there has been a concession granted in excess of 
the original nonaccretable difference. We include these TDRs in 
our impaired loans. 

FORECLOSED ASSETS  Foreclosed assets obtained through our 
lending activities primarily include real estate. Generally, loans 
have been written down to their net realizable value prior to 
foreclosure. Any further reduction to their net realizable value is 
recorded with a charge to the allowance for credit losses at 
foreclosure. We allow up to 90 days after foreclosure to finalize 
determination of net realizable value. Thereafter, changes in net 
realizable value are recorded to noninterest expense. The net 
realizable value of these assets is reviewed and updated 
periodically depending on the type of property. 

ALLOWANCE FOR CREDIT LOSSES (ACL)  The allowance for 
credit losses is management’s estimate of credit losses inherent 
in the loan portfolio, including unfunded credit commitments, at 
the balance sheet date. We have an established process to 
determine the appropriateness of the allowance for credit losses 
that assesses the losses inherent in our portfolio and related 
unfunded credit commitments. While we attribute portions of 
the allowance to our respective commercial and consumer 
portfolio segments, the entire allowance is available to absorb 
credit losses inherent in the total loan portfolio and unfunded 
credit commitments. 
  Our process involves procedures to appropriately consider 
the unique risk characteristics of our commercial and consumer 
loan portfolio segments. For each portfolio segment, losses are 
estimated collectively for groups of loans with similar 
characteristics, individually or pooled for impaired loans or, for 
PCI loans, based on the changes in cash flows expected to be 
collected. 
  Our allowance levels are influenced by loan volumes, loan 
grade migration or delinquency status, historic loss experience 
influencing loss factors, and other conditions influencing loss 
expectations, such as economic conditions.  

COMMERCIAL PORTFOLIO SEGMENT ACL METHODOLOGY 
Generally, commercial loans are assessed for estimated losses by 
grading each loan using various risk factors as identified through 
periodic reviews. We apply historic grade-specific loss factors to 

 
 
 
 
 
 
 
 
 
 
the aggregation of each funded grade pool. These historic loss 
factors are also used to estimate losses for unfunded credit 
commitments. In the development of our statistically derived 
loan grade loss factors, we observe historical losses over a 
relevant period for each loan grade. These loss estimates are 
adjusted as appropriate based on additional analysis of long-
term average loss experience compared to previously forecasted 
losses, external loss data or other risks identified from current 
economic conditions and credit quality trends.  

The allowance also includes an amount for the estimated 
impairment on nonaccrual commercial loans and commercial 
loans modified in a TDR, whether on accrual or nonaccrual 
status. 

CONSUMER PORTFOLIO SEGMENT ACL METHODOLOGY  For 
consumer loans, not identified as a TDR, we determine the 
allowance predominantly on a collective basis utilizing 
forecasted losses to represent our best estimate of inherent loss. 
We pool loans, generally by product types with similar risk 
characteristics, such as residential real estate mortgages and 
credit cards. As appropriate and to achieve greater accuracy, we 
may further stratify selected portfolios by sub-product, 
origination channel, vintage, loss type, geographic location and 
other predictive characteristics. Models designed for each pool 
are utilized to develop the loss estimates. We use assumptions 
for these pools in our forecast models, such as historic 
delinquency and default, loss severity, home price trends, 
unemployment trends, and other key economic variables that 
may influence the frequency and severity of losses in the pool.  

In determining the appropriate allowance attributable to our 

residential mortgage portfolio, we take into consideration 
portfolios determined to be at elevated risk, such as junior lien 
mortgages behind delinquent first lien mortgages and junior lien 
lines of credit subject to near term significant payment increases. 
We incorporate the default rates and high severity of loss for 
these higher risk portfolios including the impact of our 
established loan modification programs. When modifications 
occur or are probable to occur, our allowance considers the 
impact of these modifications, taking into consideration the 
associated credit cost, including re-defaults of modified loans 
and projected loss severity. Accordingly, the loss content 
associated with the effects of existing and probable loan 
modifications and higher risk portfolios has been captured in our 
allowance methodology. 
  We separately estimate impairment for consumer loans that 
have been modified in a TDR (including trial modifications), 
whether on accrual or nonaccrual status. 

OTHER ACL MATTERS  The allowance for credit losses for both 
portfolio segments includes an amount for imprecision or 
uncertainty that may change from period to period. This amount 
represents management’s judgment of risks inherent in the 
processes and assumptions used in establishing the allowance. 
This imprecision considers economic environmental factors, 
modeling assumptions and performance, process risk, and other 
subjective factors, including industry trends and risk 
assessments for our commitments to regulatory and government 

agencies regarding settlements of mortgage foreclosure-related 
matters. 

Securitizations and Beneficial Interests 
In certain asset securitization transactions that meet the 
applicable criteria to be accounted for as a sale, assets are sold to 
an entity referred to as an SPE, which then issues beneficial 
interests in the form of senior and subordinated interests 
collateralized by the assets. In some cases, we may retain 
beneficial interests issued by the entity. Additionally, from time 
to time, we may also re-securitize certain assets in a new 
securitization transaction. 

The assets and liabilities transferred to an SPE are excluded 
from our consolidated balance sheet if the transfer qualifies as a 
sale and we are not required to consolidate the SPE. 

For transfers of financial assets recorded as sales, we 

recognize and initially measure at fair value all assets obtained 
(including beneficial interests) and liabilities incurred. We 
record a gain or loss in noninterest income for the difference 
between the carrying amount and the fair value of the assets 
sold. Fair values are based on quoted market prices, quoted 
market prices for similar assets, or if market prices are not 
available, then the fair value is estimated using discounted cash 
flow analyses with assumptions for credit losses, prepayments 
and discount rates that are corroborated by and verified against 
market observable data, where possible. Retained interests from 
securitizations with off-balance sheet entities, including SPEs 
and VIEs where we are not the primary beneficiary, are classified 
as available for sale securities, trading account assets or loans, 
and are accounted for as described herein. 

Mortgage Servicing Rights (MSRs) 
We recognize the rights to service mortgage loans for others, or 
MSRs, as assets whether we purchase the MSRs or the MSRs 
result from a sale or securitization of loans we originate (asset 
transfers). We initially record all of our MSRs at fair value. 
Subsequently, residential loan MSRs are carried at fair value. All 
of our MSRs related to our commercial mortgage loans are 
subsequently measured at LOCOM. 

We base the fair value of MSRs on the present value of 
estimated future net servicing income cash flows. We estimate 
future net servicing income cash flows with assumptions that 
market participants would use to estimate fair value, including 
estimates of prepayment speeds (which are influenced by 
changes in mortgage interest rates and borrower behavior, 
including estimates for borrower default), discount rates, cost to 
service (including delinquency and foreclosure costs), escrow 
account earnings, contractual servicing fee income, ancillary 
income and late fees. Our valuation approach is validated by our 
internal valuation model validation group and our valuation 
estimates are periodically benchmarked to third party appraisals 
on a quarterly basis. 
  Changes in the fair value of MSRs occur primarily due to the 
collection/realization of expected cash flows, as well as changes 
in valuation inputs and assumptions. For MSRs carried at fair 
value, changes in fair value are reported in noninterest income in 
the period in which the change occurs. MSRs subsequently 
measured at LOCOM are amortized in proportion to, and over 

135

 
 
 
 
 
 
 
 
 
 
Note 1:  Summary of Significant Accounting Policies (continued) 

the period of, estimated net servicing income. The amortization 
of MSRs is reported in noninterest income, analyzed monthly 
and adjusted to reflect changes in prepayment speeds, as well as 
other factors. 
  MSRs accounted for at LOCOM are periodically evaluated for 
impairment based on the fair value of those assets. For purposes 
of impairment evaluation and measurement, we stratify MSRs 
based on the predominant risk characteristics of the underlying 
loans, including investor and product type. If, by individual 
stratum, the carrying amount of these MSRs exceeds fair value, a 
valuation reserve is established. The valuation reserve is 
adjusted as the fair value changes. 

Premises and Equipment 
Premises and equipment are carried at cost less accumulated 
depreciation and amortization. Capital leases, where we are the 
lessee, are included in premises and equipment at the capitalized 
amount less accumulated amortization. 
  We primarily use the straight-line method of depreciation 
and amortization. Estimated useful lives range up to 40 years for 
buildings, up to 10 years for furniture and equipment, and the 
shorter of the estimated useful life or lease term for leasehold 
improvements. We amortize capitalized leased assets on a 
straight-line basis over the lives of the respective leases. 

Goodwill and Identifiable Intangible Assets 
Goodwill is recorded in business combinations under the 
purchase method of accounting when the purchase price is 
higher than the fair value of net assets, including identifiable 
intangible assets. 
  We assess goodwill for impairment at a reporting unit level 
on an annual basis or more frequently in certain circumstances. 
We have determined that our reporting units are one level below 
the operating segments. We have the option of performing a 
qualitative assessment of goodwill. We may also elect to bypass 
the qualitative test and proceed directly to a quantitative test. 
We initially perform a qualitative assessment of goodwill to test 
for impairment. If, based on our qualitative review, we conclude 
that more likely than not a reporting unit’s fair value is less than 
its carrying amount, then we complete quantitative steps as 
described below to determine if there is goodwill impairment. If 
we conclude that a reporting unit’s fair value is not less than its 
carrying amount, quantitative tests are not required. We assess 
goodwill for impairment on a reporting unit level and apply 
various quantitative valuation methodologies when required to 
compare the estimated fair value to the carrying value of each 
reporting unit. Valuation methodologies include discounted cash 
flow and earnings multiple approaches. If the fair value is less 
than the carrying amount, an additional test is required to 
measure the amount of impairment. We recognize impairment 
losses as a charge to noninterest expense (unless related to 
discontinued operations) and an adjustment to the carrying 
value of the goodwill asset. Subsequent reversals of goodwill 
impairment are prohibited. 
  We amortize core deposit and other customer relationship 
intangibles on an accelerated basis over useful lives not 
exceeding 10 years. We review such intangibles for impairment 
whenever events or changes in circumstances indicate that their 

136

carrying amounts may not be recoverable. Impairment is 
indicated if the sum of undiscounted estimated future net cash 
flows is less than the carrying value of the asset. Impairment is 
permanently recognized by writing down the asset to the extent 
that the carrying value exceeds the estimated fair value.  

Operating Lease Assets 
Operating lease rental income for leased assets is recognized in 
other income on a straight-line basis over the lease term. Related 
depreciation expense is recorded on a straight-line basis over the 
estimated useful life, considering the estimated residual value of 
the leased asset. The useful life may be adjusted to the term of 
the lease depending on our plans for the asset after the lease 
term. On a periodic basis, leased assets are reviewed for 
impairment. Impairment loss is recognized if the carrying 
amount of leased assets exceeds fair value and is not recoverable. 
The carrying amount of leased assets is not recoverable if it 
exceeds the sum of the undiscounted cash flows expected to 
result from the lease payments and the estimated residual value 
upon the eventual disposition of the equipment.  

Liability for Mortgage Loan Repurchase Losses 
We sell residential mortgage loans to various parties, including 
(1) Freddie Mac and Fannie Mae (government-sponsored 
entities (GSEs)), which include the mortgage loans in GSE-
guaranteed mortgage securitizations, (2) special purpose entities 
that issue private label MBS, and (3) other financial institutions 
that purchase mortgage loans for investment or private label 
securitization. In addition, we pool Federal Housing 
Administration (FHA)-insured and Department of Veterans 
Affairs (VA)-guaranteed mortgage loans, which back securities 
guaranteed by the Government National Mortgage Association 
(GNMA). 
  We may be required to repurchase mortgage loans, 
indemnify the securitization trust, investor or insurer, or 
reimburse the securitization trust, investor or insurer for credit 
losses incurred on loans (collectively “repurchase”) in the event 
of a breach of specified contractual representations or warranties 
that are not remedied within a period (usually 90 days or less) 
after we receive notice of the breach. Our loan sale contracts to 
private investors (non-GSE) typically contain an additional 
provision where we would only be required to repurchase 
securitized loans if a breach is deemed to have a material and 
adverse effect on the value of the mortgage loan or to the 
investors or interests of security holders in the mortgage loan. 
We establish mortgage repurchase liabilities related to 

various representations and warranties that reflect 
management’s estimate of losses for loans for which we could 
have a repurchase obligation, whether or not we currently 
service those loans, based on a combination of factors. Such 
factors include default expectations, expected investor 
repurchase demands (influenced by current and expected 
mortgage loan file requests and mortgage insurance rescission 
notices, as well as estimated demand to default and file request 
relationships) and appeals success rates (where the investor 
rescinds the demand based on a cure of the defect or 
acknowledges that the loan satisfies the investor’s applicable 
representations and warranties), reimbursement by 

 
 
 
 
 
 
correspondent and other third party originators, and projected 
loss severity. We establish a liability at the time loans are sold 
and continually update our liability estimate during their life. 
Although activity can vary by investor, investors may demand 
repurchase at any time and there is often a lag from the date of 
default to the time we receive a repurchase demand. This lag has 
lengthened as some investor audit reviews, particularly by the 
GSEs, have changed to reopen or expand reviews on previously 
defaulted populations. Accordingly, the majority of repurchase 
demands continue to be on loans that default in the first 24 to 36 
months following origination of the mortgage loan.   

The liability for mortgage loan repurchase losses is included 
in other liabilities. For additional information on our repurchase 
liability, see Note 9.  

Pension Accounting 
We account for our defined benefit pension plans using an 
actuarial model. Two principal assumptions in determining net 
periodic pension cost are the discount rate and the expected long 
term rate of return on plan assets.   

A discount rate is used to estimate the present value of our 

future pension benefit obligations. We use a consistent 
methodology to determine the discount rate that is based on an 
established yield curve methodology. This methodology 
incorporates a broad group of top quartile Aa bonds consisting of 
approximately 325-350 bonds. The discount rate is determined 
by matching this yield curve with the timing and amounts of the 
expected benefit payments for our plans.  

Our determination of the reasonableness of our expected 
long-term rate of return on plan assets is highly quantitative by 
nature. We evaluate the current asset allocations and expected 
returns under two sets of conditions: projected returns using 
several forward-looking capital market assumptions, and 
historical returns for the main asset classes dating back to 1970 
or the earliest period for which historical data was readily 
available for the asset classes included. Using long term 
historical data allows us to capture multiple economic 
environments, which we believe is relevant when using historical 
returns. We place greater emphasis on the forward-looking 
return and risk assumptions than on historical results. We use 
the resulting projections to derive a base line expected rate of 
return and risk level for the Cash Balance Plans' prescribed asset 
mix. We evaluate the portfolio based on: (1) the established 
target asset allocations over short term (one-year) and longer 
term (ten-year) investment horizons, and (2) the range of 
potential outcomes over these horizons within specific standard 
deviations. We perform the above analyses to assess the 
reasonableness of our expected long-term rate of return on plan 
assets. We consider the expected rate of return to be a long-term 
average view of expected returns. The use of an expected long 
term rate of return on plan assets may cause us to recognize 
pension income returns that are greater or less than the actual 
returns of plan assets in any given year. Differences between 
expected and actual returns in each year, if any, are included in 
our net actuarial gain or loss amount, which is recognized in 
OCI. We generally amortize net actuarial gain or loss in excess of 
a 5% corridor from accumulated OCI into net periodic pension 
cost over the estimated average remaining participation period, 

which at December 31, 2012, is 16 years. See Note 20 for 
additional information on our pension accounting. 

Income Taxes 
We file consolidated and separate company federal income tax 
returns, foreign tax returns and various combined and separate 
company state tax returns. 

We evaluate two components of income tax expense: current 

and deferred. Current income tax expense represents our 
estimated taxes to be paid or refunded for the current period and 
includes income tax expense related to our uncertain tax 
positions. We determine deferred income taxes using the 
balance sheet method. Under this method, the net deferred tax 
asset or liability is based on the tax effects of the differences 
between the book and tax bases of assets and liabilities, and 
recognizes enacted changes in tax rates and laws in the period in 
which they occur. Deferred income tax expense results from 
changes in deferred tax assets and liabilities between periods. 
Deferred tax assets are recognized subject to management's 
judgment that realization is “more likely than not.” Uncertain tax 
positions that meet the more likely than not recognition 
threshold are measured to determine the amount of benefit to 
recognize. An uncertain tax position is measured at the largest 
amount of benefit that management believes has a greater than 
50% likelihood of realization upon settlement. Tax benefits not 
meeting our realization criteria represent unrecognized tax 
benefits. Foreign taxes paid are generally applied as credits to 
reduce federal income taxes payable. We account for interest and 
penalties as a component of income tax expense. 

Stock-Based Compensation 
We have stock-based employee compensation plans as more 
fully discussed in Note 19. Our Long-Term Incentive 
Compensation Plan provides for awards of incentive and 
nonqualified stock options, stock appreciation rights, restricted 
shares, RSRs, performance share awards and stock awards 
without restrictions. We measure the cost of employee services 
received in exchange for an award of equity instruments, such as 
stock options, restricted share rights (RSRs) or performance 
shares, based on the fair value of the award on the grant date. 
The cost is normally recognized in our income statement over 
the vesting period of the award; awards with graded vesting are 
expensed on a straight line method. Awards that continue to vest 
after retirement are expensed over the shorter of the period of 
time between the grant date and the final vesting period or 
between the grant date and when a team member becomes 
retirement eligible; awards to team members who are retirement 
eligible at the grant date are subject to immediate expensing 
upon grant.  

Earnings Per Common Share 
We compute earnings per common share by dividing net income 
(after deducting dividends on preferred stock) by the average 
number of common shares outstanding during the year. We 
compute diluted earnings per common share by dividing net 
income (after deducting dividends and related accretion on 
preferred stock) by the average number of common shares 
outstanding during the year, plus the effect of common stock 

137

 
 
 
 
 
 
 
 
Note 1:  Summary of Significant Accounting Policies (continued) 

equivalents (for example, stock options, restricted share rights, 
convertible debentures and warrants) that are dilutive. 

Fair Value of Financial Instruments 
We use fair value measurements in our fair value disclosures and 
to record certain assets and liabilities at fair value on a recurring 
basis, such as trading assets, or on a nonrecurring basis such as 
measuring impairment on assets carried at amortized cost. 

DETERMINATION OF FAIR VALUE We base our fair values on 
the price that would be received to sell an asset or paid to 
transfer a liability in an orderly transaction between market 
participants at the measurement date. These fair value 
measurements are based on exit prices and determined by 
maximizing the use of observable inputs. However, for certain 
instruments we must utilize unobservable inputs in determining 
fair value due to the lack of observable inputs in the market 
which requires greater judgment in measuring fair value. 

In instances where there is limited or no observable market 
data, fair value measurements for assets and liabilities are based 
primarily upon our own estimates or combination of our own 
estimates and third-party vendor or broker pricing, and the 
measurements are often calculated based on current pricing for 
products we offer or issue, the economic and competitive 
environment, the characteristics of the asset or liability and 
other such factors. As with any valuation technique used to 
estimate fair value, changes in underlying assumptions used, 
including discount rates and estimates of future cash flows, 
could significantly affect the results of current or future values. 
Accordingly, these fair value estimates may not be realized in an 
actual sale or immediate settlement of the asset or liability. 
  We incorporate lack of liquidity into our fair value 
measurement based on the type of asset or liability measured 
and the valuation methodology used. For example, for certain 
residential MHFS and certain securities where the significant 
inputs have become unobservable due to illiquid markets and 
vendor or broker pricing is not used, we use a discounted cash 
flow technique to measure fair value. This technique 
incorporates forecasting of expected cash flows (adjusted for 
credit loss assumptions and estimated prepayment speeds) 
discounted at an appropriate market discount rate to reflect the 
lack of liquidity in the market that a market participant would 
consider. For other securities where vendor or broker pricing is 
used, we use either unadjusted broker quotes or vendor prices or 
vendor or broker prices adjusted by weighting them with 
internal discounted cash flow techniques to measure fair value. 
These unadjusted vendor or broker prices inherently reflect any 
lack of liquidity in the market as the fair value measurement 
represents an exit price from a market participant viewpoint. 
  Where markets are inactive and transactions are not orderly, 
transaction or quoted prices for assets or liabilities in inactive 
markets may require adjustment due to the uncertainty of 
whether the underlying transactions are orderly. For items that 
use price quotes in inactive markets, such as certain security 
classes within securities available for sale, we analyze the degree 
of market inactivity and distressed transactions to determine the 
appropriate adjustment to the price quotes. 

The methodology used to adjust the quotes involves 
weighting the price quotes and results of internal pricing 

138

techniques such as the net present value of future expected cash 
flows (with observable inputs, where available) discounted at a 
rate of return market participants require. The significant inputs 
utilized in the internal pricing techniques, which are estimated 
by type of underlying collateral, include credit loss assumptions, 
estimated prepayment speeds and discount rates. 

The more active and orderly markets for particular security 
classes are determined to be, the more weighting is assigned to 
price quotes. The less active and orderly markets are determined 
to be, the less weighting is assigned to price quotes. We 
continually assess the level and volume of market activity in our 
investment security classes in determining adjustments, if any, 
to price quotes. Given market conditions can change over time, 
our determination of which securities markets are considered 
active or inactive can change. If we determine a market to be 
inactive, the degree to which price quotes require adjustment, 
can also change. See Note 17 for further discussion of the 
valuation methodologies applied to financial instruments to 
determine fair value.  

(cid:120) 

(cid:120) 

FAIR VALUE HIERARCHY We group our assets and liabilities 
measured at fair value in three levels, based on the markets in 
which the assets and liabilities are traded and the reliability of 
the assumptions used to determine fair value. These levels are: 
(cid:120) 

Level 1 – Valuation is based upon quoted prices for identical 
instruments traded in active markets.  
Level 2 – Valuation is based upon quoted prices for similar 
instruments in active markets, quoted prices for identical or 
similar instruments in markets that are not active, and 
model-based valuation techniques for which all significant 
assumptions are observable in the market.  
Level 3 – Valuation is generated from techniques that use 
significant assumptions not observable in the market. These 
unobservable assumptions reflect estimates of assumptions 
that market participants would use in pricing the asset or 
liability. Valuation techniques include use of option pricing 
models, discounted cash flow models and similar 
techniques.  

In the determination of the classification of financial 

instruments in Level 2 or Level 3 of the fair value hierarchy, we 
consider all available information, including observable market 
data, indications of market liquidity and orderliness, and our 
understanding of the valuation techniques and significant inputs 
used. For securities in inactive markets, we use a predetermined 
percentage to evaluate the impact of fair value adjustments 
derived from weighting both external and internal indications of 
value to determine if the instrument is classified as Level 2 or 
Level 3. Based upon the specific facts and circumstances of each 
instrument or instrument category, we make judgments 
regarding the significance of the Level 3 inputs to the 
instruments' fair value measurement in its entirety. If Level 3 
inputs are considered significant, the instrument is classified as 
Level 3. 

Derivatives and Hedging Activities 
We recognize all derivatives in the balance sheet at fair value. On 
the date we enter into a derivative contract, we designate the 
derivative as (1) a hedge of the fair value of a recognized asset or 

 
 
 
 
 
 
  
 
 
liability, including hedges of foreign currency exposure (“fair 
value” hedge), (2) a hedge of a forecasted transaction or of the 
variability of cash flows to be received or paid related to a 
recognized asset or liability (“cash flow” hedge), or (3) held for 
trading, customer accommodation or asset/liability risk 
management purposes, including economic hedges not 
qualifying for hedge accounting. For a fair value hedge, we 
record changes in the fair value of the derivative and, to the 
extent that it is effective, changes in the fair value of the hedged 
asset or liability attributable to the hedged risk, in current period 
earnings in the same financial statement category as the hedged 
item. For a cash flow hedge, we record changes in the fair value 
of the derivative to the extent that it is effective in OCI, with any 
ineffectiveness recorded in current period earnings. We 
subsequently reclassify these changes in fair value to net income 
in the same period(s) that the hedged transaction affects net 
income in the same financial statement category as the hedged 
item. For free-standing derivatives, we report changes in the fair 
values in current period noninterest income. 

For fair value and cash flow hedges qualifying for hedge 
accounting, we formally document at inception the relationship 
between hedging instruments and hedged items, our risk 
management objective, strategy and our evaluation of 
effectiveness for our hedge transactions. This includes linking all 
derivatives designated as fair value or cash flow hedges to 
specific assets and liabilities in the balance sheet or to specific 
forecasted transactions. Periodically, as required, we also 
formally assess whether the derivative we designated in each 
hedging relationship is expected to be and has been highly 
effective in offsetting changes in fair values or cash flows of the 
hedged item using the regression analysis method or, in limited 
cases, the dollar offset method. 
  We discontinue hedge accounting prospectively when (1) a 
derivative is no longer highly effective in offsetting changes in 
the fair value or cash flows of a hedged item, (2) a derivative 
expires or is sold, terminated or exercised, (3) a derivative is de-
designated as a hedge, because it is unlikely that a forecasted 
transaction will occur, or (4) we elect to discontinue the 
designation of a derivative as a hedge. 
  When we discontinue hedge accounting because a derivative 
no longer qualifies as an effective fair value hedge, we continue 
to carry the derivative in the balance sheet at its fair value with 
changes in fair value included in earnings, and no longer adjust 
the previously hedged asset or liability for changes in fair value. 
Previous adjustments to the hedged item are accounted for in 
the same manner as other components of the carrying amount of 
the asset or liability. 
  When we discontinue cash flow hedge accounting because 
the hedging instrument is sold, terminated or no longer 
designated (de-designated), the amount reported in OCI up to 
the date of sale, termination or de-designation continues to be 
reported in OCI until the forecasted transaction affects earnings. 
  When we discontinue cash flow hedge accounting because it 
is probable that a forecasted transaction will not occur, we 
continue to carry the derivative in the balance sheet at its fair 
value with changes in fair value included in earnings, and 
immediately recognize gains and losses that were accumulated in 
OCI in earnings. 

In all other situations in which we discontinue hedge 

accounting, the derivative will be carried at its fair value in the 
balance sheet, with changes in its fair value recognized in current 
period earnings. 
  We occasionally purchase or originate financial instruments 
that contain an embedded derivative. At inception of the 
financial instrument, we assess (1) if the economic 
characteristics of the embedded derivative are not clearly and 
closely related to the economic characteristics of the financial 
instrument (host contract), (2) if the financial instrument that 
embodies both the embedded derivative and the host contract is 
not measured at fair value with changes in fair value reported in 
earnings, and (3) if a separate instrument with the same terms as 
the embedded instrument would meet the definition of a 
derivative. If the embedded derivative meets all of these 
conditions, we separate it from the host contract by recording 
the bifurcated derivative at fair value and the remaining host 
contract at the difference between the basis of the hybrid 
instrument and the fair value of the bifurcated derivative. The 
bifurcated derivative is carried as a free-standing derivative at 
fair value with changes recorded in current period earnings. 
  By using derivatives, we are exposed to counterparty credit 
risk if counterparties to the derivative contracts do not perform 
as expected. If a counterparty fails to perform, our counterparty 
credit risk is equal to the amount reported as a derivative asset 
on our balance sheet. The amounts reported as a derivative asset 
are derivative contracts in a gain position, and to the extent 
subject to legally enforceable master netting arrangements, net 
of derivatives in a loss position with the same counterparty and 
cash collateral received. We minimize counterparty credit risk 
through credit approvals, limits, monitoring procedures, 
executing master netting arrangements and obtaining collateral, 
where appropriate. To the extent derivatives subject to master 
netting arrangements meet the applicable requirements, 
including determining the legal enforceability of the 
arrangement, it is our policy to present derivatives balances and 
related cash collateral amounts net in the balance sheet. 
Counterparty credit risk related to derivatives is considered in 
determining fair value and our assessment of hedge 
effectiveness. 

Private Share Repurchases  
During 2012 and 2011, we repurchased approximately 36 million 
shares and 6 million shares, respectively, under repurchase 
contracts. We entered into these transactions to complement our 
open-market common stock repurchase strategies, to allow us to 
manage our share repurchases in a manner consistent with our 
capital plan submitted under the 2012 Comprehensive Capital 
Analysis and Review (CCAR), and to provide an economic 
benefit to the Company.  

As of December 31, 2012, we had a forward repurchase 
contract outstanding to repurchase an estimated 6 million 
shares, which is expected to settle in first quarter 2013. In 
connection with this contract, we paid $200 million to the 
counterparty, which was recorded in permanent equity in the 
quarter paid and was not subject to re-measurement. The 
classification of the up-front payment as permanent equity 
assured that we would have appropriate repurchase timing 

139

 
 
 
 
 
 
Note 1:  Summary of Significant Accounting Policies (continued) 

consistent with our 2012 capital plan, which contemplated a 
fixed dollar amount available per quarter for share repurchases 
pursuant to Federal Reserve Board (FRB) supervisory guidance. 
In return, the counterparty agreed to deliver a variable number 
of shares based on a per share discount to the volume-weighted 

average stock price over the contract period. The counterparty 
has the right to accelerate settlement with delivery of shares 
prior to the contractual settlement. There are no scenarios where 
the contracts would not either physically settle in shares or allow 
us to choose the settlement method. 

SUPPLEMENTAL CASH FLOW INFORMATION Noncash activities are presented below, including information on transfers affecting 
MHFS, LHFS, and MSRs. 

(in millions) 

Transfers from trading assets to securities available for sale 

$ 

2012  

 -   

 921   

 85,108   

 4,988   

 223   

 7,584   

 143   

 9,016   

 -   

 (40)  

 (245)  

 -   

 -   

 Year ended December 31, 

2011  

 47   

 2,822   

 61,599   

 4,089   

 224   

 6,305   

 129   

 9,315   

 -   

 7   

 (599)  

 -   

 -   

2010  

 -  

 3,476  

 19,815  

 4,570  

 262  

 230  

 1,313  

 8,699  

 155  

 (7,590) 

 26,117  

 212  

 5,127  

 (293)  

 (628)  

 13,613  

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 5,483   

 5,425   

 (32) 

 440  

 345  

 -  

 -  

this commitment within two years of signing the agreement and 
we anticipate that we will be able to meet our commitment 
within the required timelines. This commitment did not result in 
any charge as we believe that this commitment is covered 
through the existing allowance for credit losses and the 
nonaccretable difference relating to the purchased credit-
impaired loan portfolios.  

Transfers from loans to securities available for sale  

Trading assets retained from securitizations of MHFS 

Capitalization of MSRs from sale of MHFS 

Transfers from MHFS to foreclosed assets 

Transfers from loans to MHFS 

Transfers from loans to LHFS 

Transfers from loans to foreclosed assets 

Changes in consolidations (deconsolidations) of variable interest entities: 

   Trading assets 

   Securities available for sale 

   Loans 

   Other assets 

   Short-term borrowings 

   Long-term debt 

   Accrued expenses and other liabilities 

Decrease in noncontrolling interests due to deconsolidation of subsidiaries 

Transfer from noncontrolling interests to long-term debt 

Consolidation of reverse mortgages previously sold: 

   Loans 

   Long-term debt 

SUBSEQUENT EVENTS We have evaluated the effects of 
subsequent events that have occurred subsequent to period end 
December 31, 2012, and there have been no material events that 
would require recognition in our 2012 consolidated financial 
statements or disclosure in the Notes to the financial statements, 
except for the announcement on January 7, 2013, that the 
Company, along with nine other mortgage services, entered into 
term sheets with the OCC and the FRB that provide the parties 
will enter into amendments to the Consent Orders, which would 
end our Independent Foreclosure Review (IFR) programs 
created by Article VII of an April 2011 Interagency Consent 
Order and replace it with an accelerated remediation process. 
The amendments to the Consent Orders have not yet been 
entered into with the OCC or FRB. 

In aggregate, the servicers have agreed to make direct, cash 
payments of $3.3 billion and to provide $5.2 billion in additional 
assistance, such as loan modifications, to consumers. Our 
portion of the cash settlement is $766 million, which is based on 
the proportionate share of Wells Fargo-serviced loans in the 
overall IFR population. We fully accrued the cash portion of the 
settlement in 2012, along with other remediation-related costs. 
We also committed to foreclosure prevention actions which 
include first and second lien modifications and short 
sales/deeds-in-lieu of foreclosure on $1.2 billion of loans. We 
anticipate meeting this commitment primarily through first lien 
modification and short sale activities. We are required to meet 

140

 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
Note 2:  Business Combinations 

We regularly explore opportunities to acquire financial services 
companies and businesses. Generally, we do not make a public 
announcement about an acquisition opportunity until a 
definitive agreement has been signed. For information on 

(in millions) 

2012  

additional contingent consideration related to acquisitions, 
which is considered to be a guarantee, see Note 14. 
  Business combinations completed in 2012, 2011, and 2010 
are presented below. At December 31, 2012, we had no pending 
business combinations.  

Date 

Assets 

EverKey Global Partners Limited / EverKey Global Management LLC /  

EverKey Global Partners (GP), LLC / EverKey Global Focus (GP), LLC – Bahamas/New York, New York 

January 1 

 $ 

Burdale Financial Holdings Limited / Certain Assets of Burdale Capital Finance, Inc. – England/Stamford, Connecticut 

February 1 

Energy Lending Business of BNP Paribas, SA – Houston, Texas 

Merlin Securities, LLC / Merlin Canada LTD. / Certain Assets and Liabilities 

of Merlin Group Holdings, LLC – San Francisco, California/Toronto, Ontario 

2011  

CP Equity, LLC – Denver, Colorado 

Certain assets of Foreign Currency Exchange Corp – Orlando, Florida 

LaCrosse Holdings, LLC – Minneapolis, Minnesota 

Other (1) 

2010  

Certain assets of GMAC Commercial Finance, LLC – New York, New York 

Other (2) 

(1)  Consists of seven acquisitions of insurance brokerage businesses. 
(2)  Consists of five acquisitions of insurance brokerage businesses. 

April 20 

 7  

 874  

 3,639  

August 1 

 281  

 $ 

 4,801  

July 1 

 $ 

August 1 

November 30 

Various 

 $ 

April 30 

 $ 

Various 

 $ 

 389  

 46  

 116  

 37  

 588  

 430  

 40  

 470  

141

 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
   
   
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
     
   
   
   
 
 
 
 
 
 
 
 
 
 
     
   
 
 
 
 
 
 
 
 
Note 3:  Cash, Loan and Dividend Restrictions 

Federal Reserve Board (FRB) regulations require that each of 
our subsidiary banks maintain reserve balances on deposit with 
the Federal Reserve Banks. The average required reserve balance 
was $9.1 billion in 2012 and $7.0 billion in 2011. 

Federal law restricts the amount and the terms of both credit 

and non-credit transactions between a bank and its nonbank 
affiliates. They may not exceed 10% of the bank's capital and 
surplus (which for this purpose represents Tier 1 and Tier 2 
capital, as calculated under the risk-based capital (RBC) 
guidelines, plus the balance of the allowance for credit losses 
excluded from Tier 2 capital) with any single nonbank affiliate 
and 20% of the bank's capital and surplus with all its nonbank 
affiliates. Transactions that are extensions of credit may require 
collateral to be held to provide added security to the bank. For 
further discussion of RBC, see Note 26 in this Report. 
  Dividends paid by our subsidiary banks are subject to various 
federal and state regulatory limitations. Dividends that may be 
paid by a national bank without the express approval of the 
Office of the Comptroller of the Currency (OCC) are limited to 
that bank's retained net profits for the preceding two calendar 
years plus retained net profits up to the date of any dividend 
declaration in the current calendar year. Retained net profits, as 
defined by the OCC, consist of net income less dividends 
declared during the period. 
  We also have a state-chartered subsidiary bank that is subject 
to state regulations that limit dividends. Under those provisions, 
our national and state-chartered subsidiary banks could have 

declared additional dividends of $1.7 billion at 
December 31, 2012, without obtaining prior regulatory approval. 
Our nonbank subsidiaries are also limited by certain federal and 
state statutory provisions and regulations covering the amount 
of dividends that may be paid in any given year. Based on 
retained earnings at December 31, 2012, our nonbank 
subsidiaries could have declared additional dividends of 
$6.2 billion at December 31, 2012, without obtaining prior 
approval. 

The FRB published clarifying supervisory guidance in first 

quarter 2009, SR 09-4 Applying Supervisory Guidance and 
Regulations on the Payment of Dividends, Stock Redemptions, 
and Stock Repurchases at Bank Holding Companies, pertaining 
to FRB's criteria, assessment and approval process for 
reductions in capital. The FRB supplemented this guidance with 
the Capital Plan Rule issued in fourth quarter 2011 (codified at 
12 CFR 225.8 of Regulation Y) that establishes capital planning 
and prior notice and approval requirements for capital 
distributions including dividends by certain bank holding 
companies. The effect of this guidance is to require the approval 
of the FRB (or specifically under the Capital Plan Rule, a notice 
of non-objection) for the Company to repurchase or redeem 
common or perpetual preferred stock as well as to raise the per 
share quarterly dividend from its current level of $0.25 per share 
as declared by the Company’s Board of Directors on 
January 22, 2013, payable on March 1, 2013. 

Note 4:  Federal Funds Sold, Securities Purchased under Resale Agreements  
and Other Short-Term Investments 

The following table provides the detail of federal funds sold, 
securities purchased under short-term resale agreements 
(generally less than one year) and other short-term investments. 
The majority of interest-earning deposits at December 31, 2012, 
were held at the Federal Reserve.  

(in millions) 

Federal funds sold and securities 

December 31,

 2012  

 2011 

purchased under resale agreements 

$ 

 33,884   

Interest-earning deposits 

Other short-term investments 

 102,408   

 1,021   

 24,255 

 18,917 

 1,195 

Total 

$ 

 137,313   

 44,367 

  We have classified in loans securities purchased under long-
term resale agreements (generally one year or more), which 
totaled $9.5 billion and $8.7 billion at December 31, 2012 and 
2011, respectively. For additional information on the collateral 
we receive from other entities under resale agreements and 
securities borrowings, see the “Pledged Assets and Collateral” 
section of Note 14. 

142

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 5:  Securities Available for Sale 

The following table provides the amortized cost and fair value for 
the major categories of securities available for sale carried at fair 
value. The net unrealized gains (losses) are reported on an 

after-tax basis as a component of cumulative OCI. There were no 
securities classified as held to maturity as of the periods 
presented. 

(in millions) 

December 31, 2012 

Gross 

Gross  

unrealized  unrealized 

Cost

gains 

losses 

Fair 

value 

Securities of U.S. Treasury and federal agencies 

Securities of U.S. states and political subdivisions 

$ 

 7,099 

 47  

 -  

 7,146  

 37,120 

 2,000  

 (444) 

 38,676  

Mortgage-backed securities: 

Federal agencies 

  Residential 

Commercial 

 92,855 

 14,178 

 18,438 

 4,434  

 1,802  

 1,798  

 (4) 

 (49) 

 97,285  

 15,931  

 (268) 

 19,968  

Total mortgage-backed securities 

 125,471 

 8,034  

 (321) 

 133,184  

Corporate debt securities 

Collateralized debt obligations (1) 

Other (2)  

Total debt securities 

Marketable equity securities: 

Perpetual preferred securities 

  Other marketable equity securities 

Total marketable equity securities 

Total (3) 

December 31, 2011 

Securities of U.S. Treasury and federal agencies 

Securities of U.S. states and political subdivisions 

Mortgage-backed securities: 

Federal agencies 

Residential  

Commercial 

Total mortgage-backed securities 

Corporate debt securities 

Collateralized debt obligations (1) 

Other (2) 

Total debt securities 

Marketable equity securities: 

Perpetual preferred securities 

  Other marketable equity securities 

Total marketable equity securities 

Total (3) 

 20,120 

 12,726 

 18,410 

 1,282  

 557  

 553  

 (69) 

 (95) 

 (76) 

 21,333  

 13,188  

 18,887  

 220,946 

 12,473  

 (1,005) 

 232,414  

 1,935 

 402 

 2,337 

 281  

 216  

 497  

 (40) 

 (9) 

 2,176  

 609  

 (49) 

 2,785  

$ 

 223,283 

 12,970  

 (1,054) 

 235,199  

$ 

 6,920 

 32,307 

 59  

 1,169  

 (11) 

 (883) 

 6,968  

 32,593  

 92,279 

 16,997 

 17,829 

 4,485  

 1,253  

 1,249  

 (10) 

 (414) 

 (928) 

 96,754  

 17,836  

 18,150  

 127,105 

 6,987  

 (1,352) 

 132,740  

 17,921 

 8,650 

 19,739 

 769  

 298  

 378  

 (286) 

 (349) 

 (225) 

 18,404  

 8,599  

 19,892  

 212,642 

 9,660  

 (3,106) 

 219,196  

 2,396 

 533 

 2,929 

 185  

 366  

 551  

 (54) 

 (9) 

 (63) 

 2,527  

 890  

 3,417  

$ 

 215,571 

 10,211  

 (3,169) 

 222,613  

(1)  Includes collateralized loan obligations with a cost basis and fair value of $12.2 billion and $12.5 billion, respectively, at December 31, 2012, and $8.1 billion for both cost 

basis and fair value, at December 31, 2011.  

(2)  Included in the “Other” category are asset-backed securities collateralized by auto leases or loans and cash reserves with a cost basis and fair value of $5.9 billion each at 

December 31, 2012, and $6.7 billion each at December 31, 2011. Also included in the "Other" category are asset-backed securities collateralized by home equity loans with 
a cost basis and fair value of $695 million and $918 million, respectively, at December 31, 2012, and $846 million and $932 million, respectively, at December 31, 2011. 
The remaining balances primarily include asset-backed securities collateralized by credit cards and student loans. 

(3)  At December 31, 2012 and 2011, we held no securities of any single issuer (excluding the U.S. Treasury and federal agencies) with a book value that exceeded 10% of 

stockholders’ equity. 

143

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 5:  Securities Available for Sale (continued) 

Gross Unrealized Losses and Fair Value 
The following table shows the gross unrealized losses and fair 
value of securities in the securities available-for-sale portfolio by 
length of time that individual securities in each category had 
been in a continuous loss position. Debt securities on which we 

have taken credit-related OTTI write-downs are categorized as 
being “less than 12 months” or “12 months or more” in a 
continuous loss position based on the point in time that the fair 
value declined to below the cost basis and not the period of time 
since the credit-related OTTI write-down. 

(in millions) 

December 31, 2012 

Less than 12 months  

12 months or more 

Gross 

Gross

Gross 

unrealized 

Fair 

unrealized 

Fair 

unrealized 

losses 

value 

losses

value 

losses 

Total 

Fair 

value 

Securities of U.S. Treasury and federal agencies 

$ 

 -  

 -   

 - 

 -   

 -  

 -  

Securities of U.S. states and political subdivisions 

 (55) 

 2,709   

 (389)

 4,662   

 (444) 

 7,371  

Mortgage-backed securities: 

Federal agencies 

  Residential 

Commercial 

 (4) 

 (4) 

 (6) 

 2,247   

 261   

 491   

 - 

 (45)

 (262)

 -   

 1,564   

 2,564   

 (4) 

 (49) 

 (268) 

 2,247  

 1,825  

 3,055  

Total mortgage-backed securities 

 (14) 

 2,999   

 (307)

 4,128   

 (321) 

 7,127  

Corporate debt securities 

Collateralized debt obligations 

Other  

 (14) 

 (2) 

 (11) 

 1,217   

 1,485   

 2,153   

 (55)

 (93)

 (65)

 305   

 798   

 1,010   

 (69) 

 (95) 

 (76) 

 1,522  

 2,283  

 3,163  

Total debt securities 

 (96) 

 10,563   

 (909)

 10,903   

 (1,005) 

 21,466  

Marketable equity securities: 

Perpetual preferred securities 

  Other marketable equity securities 

Total marketable equity securities 

Total 

December 31, 2011 

Securities of U.S. Treasury and federal agencies 

Securities of U.S. states and political subdivisions 

Mortgage-backed securities: 

Federal agencies 

Residential  

Commercial 

 (3) 

 (9) 

 (12) 

 116   

 48   

 164   

 (37)

 - 

 (37)

 538   

 -   

 538   

 (40) 

 (9) 

 (49) 

 654  

 48  

 702  

$ 

 (108) 

 10,727   

 (946)

 11,441   

 (1,054) 

 22,168  

$ 

 (11) 

 (229) 

 5,473   

 8,501   

 - 

 -   

 (11) 

 5,473  

 (654)

 4,348   

 (883) 

 12,849  

 (7) 

 (80) 

 (157) 

 2,392   

 3,780   

 3,183   

 (3)

 (334)

 (771)

 627   

 3,440   

 3,964   

 (10) 

 (414) 

 (928) 

 3,019  

 7,220  

 7,147  

Total mortgage-backed securities 

 (244) 

 9,355   

 (1,108)

 8,031   

 (1,352) 

 17,386  

Corporate debt securities 

Collateralized debt obligations 

Other 

 (205) 

 (150) 

 (55) 

 8,107   

 4,268   

 3,002   

 (81)

 (199)

 (170)

 167   

 613   

 841   

 (286) 

 (349) 

 (225) 

 8,274  

 4,881  

 3,843  

Total debt securities 

 (894) 

 38,706   

 (2,212)

 14,000   

 (3,106) 

 52,706  

Marketable equity securities: 

Perpetual preferred securities 

  Other marketable equity securities 

Total marketable equity securities 

 (13) 

 (9) 

 (22) 

 316   

 61   

 377   

 (41)

 - 

 (41)

 530   

 -   

 530   

 (54) 

 (9) 

 (63) 

 846  

 61  

 907  

Total 

$ 

 (916) 

 39,083   

 (2,253)

 14,530   

 (3,169) 

 53,613  

144

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  We do not have the intent to sell any securities included in 
the previous table. For debt securities included in the table, we 
have concluded it is more likely than not that we will not be 
required to sell prior to recovery of the amortized cost basis. We 
have assessed each security with gross unrealized losses for 
credit impairment. For debt securities, we evaluate, where 
necessary, whether credit impairment exists by comparing the 
present value of the expected cash flows to the securities’ 
amortized cost basis. For equity securities, we consider 
numerous factors in determining whether impairment exists, 
including our intent and ability to hold the securities for a period 
of time sufficient to recover the cost basis of the securities. 

See Note 1 – “Investments” for the factors that we consider in 

our analysis of OTTI for debt and equity securities available for 
sale. 

SECURITIES OF U.S. TREASURY AND FEDERAL AGENCIES AND 
FEDERAL AGENCY MORTGAGE-BACKED SECURITIES (MBS)  
The unrealized losses associated with U.S. Treasury and federal 
agency securities and federal agency MBS are primarily driven 
by changes in interest rates and not due to credit losses given the 
explicit or implicit guarantees provided by the U.S. government. 

SECURITIES OF U.S. STATES AND POLITICAL SUBDIVISIONS  
The unrealized losses associated with securities of U.S. states 
and political subdivisions are primarily driven by changes in the 
relationship between municipal and term funding credit curves 
rather than by changes to the credit quality of the underlying 
securities. Substantially all of these investments are investment 
grade. The securities were generally underwritten in accordance 
with our own investment standards prior to the decision to 
purchase. Some of these securities are guaranteed by a bond 
insurer, but we did not rely on this guarantee in making our 
investment decision. These investments will continue to be 
monitored as part of our ongoing impairment analysis, but are 
expected to perform, even if the rating agencies reduce the credit 
rating of the bond insurers. As a result, we expect to recover the 
entire amortized cost basis of these securities. 

RESIDENTIAL AND COMMERCIAL MBS  The unrealized losses 
associated with private residential MBS and commercial MBS 
are primarily driven by changes in projected collateral losses, 
credit spreads and interest rates. We assess for credit 
impairment by estimating the present value of expected cash 
flows. The key assumptions for determining expected cash flows 
include default rates, loss severities and/or prepayment rates. 
We estimate losses to a security by forecasting the underlying 
mortgage loans in each transaction. We use forecasted loan 
performance to project cash flows to the various tranches in the 
structure. We also consider cash flow forecasts and, as 
applicable, independent industry analyst reports and forecasts, 
sector credit ratings, and other independent market data. Based 
upon our assessment of the expected credit losses and the credit 
enhancement level of the securities, we expect to recover the 
entire amortized cost basis of these securities. 

CORPORATE DEBT SECURITIES  The unrealized losses 
associated with corporate debt securities are primarily related to 

unsecured debt obligations issued by various corporations. We 
evaluate the financial performance of each issuer on a quarterly 
basis to determine that the issuer can make all contractual 
principal and interest payments. Based upon this assessment, we 
expect to recover the entire amortized cost basis of these 
securities. 

COLLATERALIZED DEBT OBLIGATIONS (CDOs)  The unrealized 
losses associated with CDOs relate to securities primarily backed 
by commercial, residential or other consumer collateral. The 
unrealized losses are primarily driven by changes in projected 
collateral losses, credit spreads and interest rates. We assess for 
credit impairment by estimating the present value of expected 
cash flows. The key assumptions for determining expected cash 
flows include default rates, loss severities and prepayment rates. 
We also consider cash flow forecasts and, as applicable, 
independent industry analyst reports and forecasts, sector credit 
ratings, and other independent market data. Based upon our 
assessment of the expected credit losses and the credit 
enhancement level of the securities, we expect to recover the 
entire amortized cost basis of these securities. 

OTHER DEBT SECURITIES  The unrealized losses associated with 
other debt securities primarily relate to other asset-backed 
securities. The losses are primarily driven by changes in 
projected collateral losses, credit spreads and interest rates. We 
assess for credit impairment by estimating the present value of 
expected cash flows. The key assumptions for determining 
expected cash flows include default rates, loss severities and 
prepayment rates. Based upon our assessment of the expected 
credit losses and the credit enhancement level of the securities, 
we expect to recover the entire amortized cost basis of these 
securities. 

MARKETABLE EQUITY SECURITIES  Our marketable equity 
securities include investments in perpetual preferred securities, 
which provide attractive tax-equivalent yields. We evaluated 
these hybrid financial instruments with investment-grade 
ratings for impairment using an evaluation methodology similar 
to that used for debt securities. Perpetual preferred securities are 
not considered to be other-than-temporarily impaired if there is 
no evidence of credit deterioration or investment rating 
downgrades of any issuers to below investment grade, and we 
expect to continue to receive full contractual payments. We will 
continue to evaluate the prospects for these securities for 
recovery in their market value in accordance with our policy for 
estimating OTTI. We have recorded impairment write-downs on 
perpetual preferred securities where there was evidence of credit 
deterioration. 

OTHER SECURITIES AVAILABLE FOR SALE MATTERS  The fair 
values of our investment securities could decline in the future if 
the underlying performance of the collateral for the residential 
and commercial MBS or other securities deteriorate and our 
credit enhancement levels do not provide sufficient protection to 
our contractual principal and interest. As a result, there is a risk 
that significant OTTI may occur in the future. 

145

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 5:  Securities Available for Sale (continued) 

  The following table shows the gross unrealized losses and fair 
value of debt and perpetual preferred securities available for sale 
by those rated investment grade and those rated less than 
investment grade, according to their lowest credit rating by 
Standard & Poor’s Rating Services (S&P) or Moody’s Investors 
Service (Moody’s). Credit ratings express opinions about the 
credit quality of a security. Securities rated investment grade, 
that is those rated BBB- or higher by S&P or Baa3 or higher by 
Moody’s, are generally considered by the rating agencies and 
market participants to be low credit risk. Conversely, securities 
rated below investment grade, labeled as “speculative grade” by 
the rating agencies, are considered to be distinctively higher 

credit risk than investment grade securities. We have also 
included securities not rated by S&P or Moody’s in the table 
below based on the internal credit grade of the securities (used 
for credit risk management purposes) equivalent to the credit 
rating assigned by major credit agencies. The unrealized losses 
and fair value of unrated securities categorized as investment 
grade based on internal credit grades were $19 million and 
$2.0 billion, respectively, at December 31, 2012, and 
$207 million and $6.2 billion, respectively, at 
December 31, 2011. If an internal credit grade was not assigned, 
we categorized the security as non-investment grade. 

Investment grade  

Non-investment grade 

Gross  

unrealized 

losses 

Fair  

value  

Gross 

unrealized 

losses 

Fair 

value 

$ 

 -  

 -   

 (378) 

 6,839   

 -  

 (66) 

 -  

 532  

 (4) 

 (3) 

 2,247   

 78   

 -  

 -  

 (46) 

 1,747  

 (31) 

 2,110   

 (237) 

 945  

 (38) 

 (19) 

 (49) 

 (49) 

 4,435   

 1,112   

 2,065   

 3,034   

 (283) 

 2,692  

 (50) 

 (46) 

 (27) 

 410  

 218  

 129  

 (533) 
 (40) 

 17,485   
 654   

 (472) 
 -  

 3,981  
 -  

$ 

 (573) 

 18,139   

 (472) 

 3,981  

$ 

 (11) 

 5,473   

 (781) 

 12,093   

 (10) 

 (39) 

 (429) 

 3,019   

 2,503   

 6,273   

 (478) 

 11,795   

 (165) 

 (185) 

 (186) 

 7,156   

 4,597   

 3,458   

 -  

 (102) 

 -  

 (375) 

 (499) 

 (874) 

 (121) 

 (164) 

 (39) 

 (1,806) 
 (53) 

 44,572   
 833   

 (1,300) 
 (1) 

 -  

 756  

 -  

 4,717  

 874  

 5,591  

 1,118  

 284  

 385  

 8,134  
 13  

$ 

 (1,859) 

 45,405   

 (1,301) 

 8,147  

(in millions) 

December 31, 2012 

Securities of U.S. Treasury and federal agencies 

Securities of U.S. states and political subdivisions 

Mortgage-backed securities: 

Federal agencies 

  Residential 

Commercial 

Total mortgage-backed securities 

Corporate debt securities 

Collateralized debt obligations 

Other 

Total debt securities 
Perpetual preferred securities 

Total 

December 31, 2011 

Securities of U.S. Treasury and federal agencies 

Securities of U.S. states and political subdivisions 

Mortgage-backed securities: 

Federal agencies 

Residential 

Commercial 

Total mortgage-backed securities 

Corporate debt securities 

Collateralized debt obligations 

Other 

Total debt securities 

Perpetual preferred securities 

Total 

146

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Contractual Maturities 
The following table shows the remaining contractual maturities 
and contractual yields (taxable-equivalent basis) of debt 
securities available for sale. The remaining contractual principal 
maturities for MBS do not consider prepayments. Remaining 

expected maturities will differ from contractual maturities 
because borrowers may have the right to prepay obligations 
before the underlying mortgages mature. 

Weighted- 

After one year  

  After five years  

Total  average  

  Within one year   

through five years  

through ten years  

After ten years   

Remaining contractual maturity   

(in millions) 

amount 

yield 

    Amount  Yield   

Amount  Yield  

  Amount

Yield   

Amount  Yield   

December 31, 2012 

Securities of U.S. Treasury 

and federal agencies 

$ 

 7,146   

 1.59  %  $ 

 376    0.43  %  $ 

 661    1.24  %  $ 

 6,109   1.70  %  $ 

 -  

 -  % 

Securities of U.S. states and  

political subdivisions 

 38,676   

 5.29   

 1,861    2.61    

 11,620    2.18 

 3,380   5.51    

 21,815    7.15    

Mortgage-backed securities: 

Federal agencies 

  Residential 

Commercial 

  Total mortgage-backed      

 97,285   

 15,931   

 19,968   

 3.82   

 4.38   

 5.33   

 1    5.40    

 106    4.87 

 1,144   3.41    

 96,034    3.83    

 -  

 -  

 -    

 -    

 -  

 - 

 78    3.69 

 569   2.06    

 15,362    4.47    

 101   2.84    

 19,789    5.35    

  securities 

   133,184   

 4.12   

 1    5.40    

 184    4.37 

 1,814   2.95    

   131,185    4.13    

Corporate debt securities 

 21,333   

 4.26   

 1,037    4.29    

 12,792    3.19 

 6,099   6.14    

 1,405    5.88    

Collateralized debt 

obligations 

Other  

  Total debt securities 

 13,188   

 18,887   

 1.35   

 1.85   

 44    0.96    

 1,246    0.71 

 7,376   1.01    

 4,522    2.08    

 1,715    1.14    

 9,589    1.75 

 3,274   2.11    

 4,309    2.14    

  at fair value 

$   232,414   

 3.91  %  $   5,034    2.28  %  $   36,092    2.37  %  $   28,052   3.07  %  $   163,236    4.44  % 

December 31, 2011 

Securities of U.S. Treasury 

and federal agencies 

$ 

 6,968   

 0.91  %  $ 

 57    0.48  %  $ 

 6,659    0.84  %  $ 

 194 

 2.73  %  $ 

 58    3.81  % 

Securities of U.S. states and  

political subdivisions 

 32,593   

 4.94   

 520    3.02    

 11,679    2.90 

 2,692 

 5.31    

 17,702    6.28    

Mortgage-backed securities: 

Federal agencies 

Residential  

Commercial 

  Total mortgage-backed  

 96,754   

 17,836   

 18,150   

 4.39   

 4.51   

 5.40   

 1    6.47    

 442    4.02 

 1,399 

 3.07    

 94,912    4.42    

 -  

 -  

 -    

 -    

 -  

 -  

 - 

 - 

 640 

 1.88    

 17,196    4.61    

 87 

 3.33    

 18,063    5.41    

  securities 

 132,740   

 4.55   

 1    6.47    

 442    4.02 

 2,126 

 2.72    

 130,171    4.58    

Corporate debt securities 

Collateralized debt obligations 

Other 

 18,404   

 8,599   

 19,892   

 4.64   

 1.10   

 1.89   

 815    5.57    

 11,022    3.40 

 4,691 

 6.67    

 1,876    6.38    

 -  

 -    

 540    1.61 

 6,813 

 1.00    

 1,246    1.42    

 506    2.29    

 12,963    1.75 

 3,149 

 2.04    

 3,274    2.29    

  Total debt securities 

  at fair value 

$ 

 219,196   

 4.12  %  $ 

 1,899    3.85  %  $ 

 43,305    2.36  %  $   19,665 

 3.31  %  $   154,327    4.72  % 

147

 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
   
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
   
  
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
   
  
 
   
 
 
   
 
 
   
 
 
   
 
 
   
  
 
   
 
 
   
 
 
   
 
 
   
 
 
 
   
  
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
   
  
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
  
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
  
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
 
   
  
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
   
  
 
   
 
 
   
 
 
   
 
 
   
 
 
   
  
 
   
 
 
   
 
 
   
 
 
   
 
 
 
   
  
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
   
  
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
  
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
  
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
   
  
 
   
 
 
   
 
 
   
 
 
   
 
 
Note 5:  Securities Available for Sale (continued) 

Realized Gains and Losses 
The following table shows the gross realized gains and losses on 
sales and OTTI write-downs related to the securities available-
for-sale portfolio, which includes marketable equity securities, as 
well as net realized gains and losses on nonmarketable equity 
investments (see Note 7 – Other Assets). 

(in millions) 

Gross realized gains 

Gross realized losses 

OTTI write-downs 

Year ended December 31, 

 2012  

 2011  

 2010  

$ 

 600  

 1,305  

 (73) 

 (70) 

 645  

 (32) 

 (256) 

 (541) 

 (692) 

  Net realized gains (losses) from 

securities available for sale 

 271  

 694  

 (79) 

Net realized gains from private 

equity investments 

 1,086  

 842  

 534  

  Net realized gains from debt 

securities and equity 
investments 

$ 

 1,357  

 1,536  

 455  

Other-Than-Temporary Impairment 
The following table shows the detail of total OTTI write-downs 
included in earnings for debt securities, marketable securities 
and nonmarketable equity investments. 

(in millions) 

OTTI write-downs included in earnings 
  Debt securities: 

U.S. states and political subdivisions 

  Mortgage-backed securities: 

Federal agencies (1) 
Residential  

Commercial 

Corporate debt securities 

Collateralized debt obligations 

  Other debt securities 

Total debt securities 

Equity securities: 
  Marketable equity securities: 

Perpetual preferred securities 
  Other marketable equity securities 

Total marketable equity securities 

Total securities available for sale 

   Nonmarketable equity investments 

 Year ended December 31, 

 2012 

 2011  

 2010  

$ 

 16 

 2  

 16  

 - 
 84 

 86 
 11 

 1 
 42 

 -  
 252  

 101  
 3  

 1  
 64  

 267  
 175  

 120  
 10  

 15  
 69  

 240 

 423  

 672  

 12 
 4 

 16 

 256 

 160 

 96  
 22  

 118  

 15  
 5  

 20  

 541  

 692  

 170  

 248  

Total OTTI write-downs included in earnings 

$ 

 416 

 711  

 940  

(1)  For the year ended December 31, 2010, amount represents OTTI recognized on federal agency MBS because we had the intent to sell, of which $252 million related to 

securities with a fair value of $14.5 billion that were sold subsequent to December 31, 2010.  

148

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Other-Than-Temporarily Impaired Debt Securities 
The following table shows the detail of OTTI write-downs on 
debt securities available for sale included in earnings and the 
related changes in OCI for the same securities. 

(in millions) 

OTTI on debt securities 

Recorded as part of gross realized losses: 

Credit-related OTTI 

Intent-to-sell OTTI (1) 

Total recorded as part of gross realized losses 

Changes to OCI for increase (decrease) in non-credit-related OTTI (2): 

U.S. states and political subdivisions 

Residential mortgage-backed securities 

Commercial mortgage-backed securities 

Corporate debt securities 

Collateralized debt obligations 

  Other debt securities 

Total changes to OCI for non-credit-related OTTI 

Total OTTI losses recorded on debt securities 

Year ended December 31,

2012

2011 

2010 

 237 

 3 

 240 

 1 

 (178)

 (88)

 1 

 (1)

 28 

 (237)

 3 

 422  

 1  

 423  

 (1) 

 (171) 

 105  

 2  

 4  

 (13) 

 (74) 

 349  

 400  

 272  

 672  

 (4) 

 (326) 

 138  

 (1) 

 54  

 (33) 

 (172) 

 500  

$ 

$ 

(1)  For the year ended December 31, 2010, amount includes $252 million related to securities with a fair value of $14.5 billion that were sold subsequent to 

December 31, 2010.  

(2)  Represents amounts recorded to OCI on debt securities in periods where credit-related OTTI write-downs have occurred. Increases represent initial or subsequent non-

credit-related OTTI on debt securities. Decreases represent partial to full reversal of impairment due to recoveries in the fair value of securities due to factors other than 
credit.  

The following table presents a rollforward of the credit loss 

component recognized in earnings for debt securities we still 
own (referred to as “credit-impaired” debt securities). The credit 
loss component of the amortized cost represents the difference 
between the present value of expected future cash flows 
discounted using the security’s current effective interest rate and 
the amortized cost basis of the security prior to considering 
credit losses. OTTI recognized in earnings for credit-impaired 
debt securities is presented as additions and is classified into one 
of two components based upon whether the current period is the 
first time the debt security was credit-impaired (initial credit 

impairment) or if the debt security was previously credit-
impaired (subsequent credit impairments). The credit loss 
component is reduced if we sell, intend to sell or believe we will 
be required to sell previously credit-impaired debt securities. 
Additionally, the credit loss component is reduced if we receive 
or expect to receive cash flows in excess of what we previously 
expected to receive over the remaining life of the credit-impaired 
debt security, the security matures or is fully written down.  
  Changes in the credit loss component of credit-impaired debt 
securities that were recognized in earnings and related to 
securities that we do not intend to sell were: 

(in millions) 

Year ended December 31, 

2012  

2011  

2010 

Credit loss component, beginning of year 

$ 

 1,272  

 1,043  

 1,187  

Additions: 

Initial credit impairments 

Subsequent credit impairments 

Total additions 

Reductions: 

For securities sold 

For securities derecognized due to changes in consolidation status of variable interest entities 

  Due to change in intent to sell or requirement to sell 

For recoveries of previous credit impairments (1) 

Total reductions 

Credit loss component, end of year 

 55  

 182  

 237  

 87  

 335  

 422  

 (194) 

 (160) 

 -  

 -  

 (26) 

 (2) 

 -  

 (31) 

 122  

 278  

 400  

 (263) 

 (242) 

 (2) 

 (37) 

 (220) 

 (193) 

 (544) 

$ 

 1,289  

 1,272  

 1,043  

(1)  Recoveries of previous credit impairments result from increases in expected cash flows subsequent to credit loss recognition. Such recoveries are reflected prospectively as 

interest yield adjustments using the effective interest method.  

149

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
Note 5:  Securities Available for Sale (continued) 

To determine credit impairment losses for asset-backed 
securities (e.g., residential MBS, commercial MBS), we estimate 
expected future cash flows of the security by estimating the 
expected future cash flows of the underlying collateral and 
applying those collateral cash flows, together with any credit 
enhancements such as subordinated interests owned by third 
parties, to the security. The expected future cash flows of the 
underlying collateral are determined using the remaining 
contractual cash flows adjusted for future expected credit losses 
(which consider current delinquencies and nonperforming assets 

(NPAs), future expected default rates and collateral value by 
vintage and geographic region) and prepayments. The expected 
cash flows of the security are then discounted at the security’s 
current effective interest rate to arrive at a present value 
amount. Total credit impairment losses on residential MBS that 
we do not intend to sell are shown in the table below. The table 
also presents a summary of the significant inputs considered in 
determining the measurement of the credit loss component 
recognized in earnings for residential MBS. 

($ in millions) 

Credit impairment losses on residential MBS 

Investment grade 
  Non-investment grade 

  Total credit impairment losses on residential MBS 

Significant inputs (non-agency – non-investment grade MBS) 

Expected remaining life of loan loss rate (1): 

  Range (2) 

  Credit impairment loss rate distribution (3): 

  0 - 10% range 

  10 - 20% range 

  20 - 30% range 

  Greater than 30% 

  Weighted average loss rate (4) 

Current subordination levels (5): 

  Range (2) 

  Weighted average (4) 

Prepayment speed (annual CPR (6)): 

  Range (2) 

  Weighted average (4) 

Year ended December 31, 

 2012  

 2011  

2010

$ 

$ 

 -  
 84  

 84  

 5  
 247  

 252  

 5 
 170 

 175 

1-44 % 

0-48 

1-43

 77  

 11  

 4  

 8  

 8  

0-57 

 2  

5-29 

 15   

 42  

 18  

 28  

 12  

 12  

0-25 

 4  

3-19 

 11   

 52 

 29 

 17 

 2 

 9 

0-25

 7 

2-27

 14 

(1)  Represents future expected credit losses on each pool of loans underlying respective securities expressed as a percentage of the total current outstanding loan balance of the 

pool for each respective security. 

(2)  Represents the range of inputs/assumptions based upon the individual securities within each category. 
(3)  Represents distribution of credit impairment losses recognized in earnings categorized based on range of expected remaining life of loan losses. For example 77% of credit 

impairment losses recognized in earnings for the year ended December 31, 2012, had expected remaining life of loan loss assumptions of 0 to 10%. 

(4)  Calculated by weighting the relevant input/assumption for each individual security by current outstanding amortized cost basis of the security. 
(5)  Represents current level of credit protection provided by tranches subordinate to our security holdings (subordination), expressed as a percentage of total current underlying 

loan balance. 

(6)  Constant prepayment rate. 

Total credit impairment losses on commercial MBS that we 

do not intend to sell were $86 million, $101 million, and 
$120 million for the years ended December 31, 2012, 2011 and 
2010, respectively. Significant inputs considered in determining 
the credit impairment losses for commercial MBS are the 
expected remaining life of loan loss rates and current 
subordination levels. Prepayment activity on commercial MBS 
does not significantly impact the determination of their credit 
impairment because, unlike residential MBS, commercial MBS 
experience significantly lower prepayments due to certain 
contractual restrictions, impacting the borrower’s ability to 
prepay the mortgage. The expected remaining life of loan loss 
rates for commercial MBS with credit impairment losses ranged 
from 3% to 18%, 4% to 18%, and 2% to 15%, while the current 
subordination level ranges were 0% to 13%, 3% to 15%, and 3% 
to 13% for the years ended December 31, 2012, 2011 and 2010, 
respectively. 

150

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
Note 6:  Loans and Allowance for Credit Losses 

The following table presents total loans outstanding by portfolio 
segment and class of financing receivable. Outstanding balances 
include a total net reduction of $7.4 billion and $9.3 billion at 
December 31, 2012 and December 31, 2011, respectively, for 
unearned income, net deferred loan fees, and unamortized 

discounts and premiums. Outstanding balances also include PCI 
loans net of any remaining purchase accounting adjustments. 
Information about PCI loans is presented separately in the 
“Purchased Credit-Impaired Loans” section of this Note.  

(in millions) 

Commercial: 

Commercial and industrial 

Real estate mortgage 

Real estate construction 

Lease financing 

Foreign (1) 

Total commercial 

Consumer: 

Real estate 1-4 family first mortgage 

Real estate 1-4 family junior lien mortgage 

Credit card 

  Other revolving credit and installment 

Total consumer 

Total loans 

 2012  

 2011  

2010  

2009  

2008  

December 31, 

$ 

 187,759  

 167,216  

 151,284  

 158,352  

 202,469  

 106,340  

 105,975  

 99,435  

 97,527  

 94,923  

 16,904  

 19,382  

 25,333  

 36,978  

 42,861  

 12,424  

 13,117  

 13,094  

 14,210  

 15,829  

 37,771  

 39,760  

 32,912  

 29,398  

 33,882  

 361,198  

 345,450  

 322,058  

 336,465  

 389,964  

 249,900  

 228,894  

 230,235  

 229,536  

 247,894  

 75,465  

 85,991  

 96,149  

 103,708  

 110,164  

 24,640  

 22,836  

 22,260  

 24,003  

 23,555  

 88,371  

 86,460  

 86,565  

 89,058  

 93,253  

 438,376  

 424,181  

 435,209  

 446,305  

 474,866  

$ 

 799,574  

 769,631  

 757,267  

 782,770  

 864,830  

(1)  Substantially all of our foreign loan portfolio is commercial loans. Loans are classified as foreign if the borrower’s primary address is outside of the United States. 

Loan Concentrations 
Loan concentrations may exist when there are amounts loaned 
to borrowers engaged in similar activities or similar types of 
loans extended to a diverse group of borrowers that would cause 
them to be similarly impacted by economic or other conditions. 
At December 31, 2012 and 2011, we did not have concentrations 
representing 10% or more of our total loan portfolio in domestic 
commercial and industrial loans and lease financing by industry 
or CRE loans (real estate mortgage and real estate construction) 
by state or property type. Our real estate 1-4 family mortgage 
loans to borrowers in the state of California represented 
approximately 13% of total loans at both December 31, 2012 
and 2011. For the years ended 2012 and 2011, 2% and 3% of the 
amounts were PCI loans, respectively. These loans are generally 
diversified among the larger metropolitan areas in California, 
with no single area consisting of more than 3% of total loans. We 
continuously monitor changes in real estate values and 
underlying economic or market conditions for all geographic 
areas of our real estate 1-4 family mortgage portfolio as part of 
our credit risk management process. 

Some of our real estate 1-4 family first and junior lien 
mortgage loans include an interest-only feature as part of the 
loan terms. These interest-only loans were approximately 18% of 
total loans at December 31, 2012, and 21% at December 31, 2011. 
Substantially all of these interest-only loans at origination were 
considered to be prime or near prime. We do not offer option 
adjustable-rate mortgage (ARM) products, nor do we offer 
variable-rate mortgage products with fixed payment amounts, 
commonly referred to within the financial services industry as 
negative amortizing mortgage loans. We acquired an option 
payment loan portfolio (Pick-a-Pay) from Wachovia at 

December 31, 2008. A majority of the portfolio was identified as 
PCI loans. Since the acquisition, we have reduced our exposure 
to the option payment portion of the portfolio through our 
modification efforts and loss mitigation actions. At 
December 31, 2012, approximately 4 percent of total loans 
remained with the payment option feature compared with 10 
percent at December 31, 2008. 
  Our first and junior lien lines of credit products generally 
have a draw period of 10 years with variable interest rates and 
payment options during the draw period of (1) interest only or 
(2) 1.5% of total outstanding balance. During the draw period, 
the borrower has the option of converting all or a portion of the 
line from a variable interest rate to a fixed rate with terms 
including interest-only payments for a fixed period between 
three to seven years or a fully amortizing payment with a fixed 
period between five to 30 years. At the end of the draw period, a 
line of credit generally converts to an amortizing payment loan 
with repayment terms of up to 30 years based on the balance at 
time of conversion. At December 31, 2012, our lines of credit 
portfolio had an outstanding balance of $84.6 billion, of which 
$2.1 billion (2%) is in its amortization period, another 
$8.2 billion, or 10%, of our total outstanding balance, will reach 
their end of draw period during 2013 through 2014, 
$29.4 billion, or 35%, during 2015 through 2017, and 
$44.9 billion, or 53%, will convert in subsequent years. This 
portfolio had unfunded credit commitments of $77.8 billion at 
December 31, 2012. The lines that enter their amortization 
period may experience higher delinquencies and higher loss 
rates than the ones in their draw period. At December 31, 2012, 
$223 million, or 11%, of outstanding lines of credit that are in 
their amortization period were 30 or more days past due, 

151

 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
Note 6:  Loans and Allowance for Credit Losses (continued) 

compared with $1.9 billion, or 2%, for lines in their draw period. 
In anticipation of our customer’s reaching their contractual end 
of draw period, we have created a process to help borrowers 
effectively make the transition from interest-only to fully-
amortizing payments. 

Loan Purchases, Sales, and Transfers 
The following table summarizes the proceeds paid or received for 
purchases and sales of loans and transfers from loans held for 

investment to mortgages/loans held for sale at lower of cost or 
market. This loan activity primarily includes loans added in 
business combinations and asset acquisitions, as well as 
purchases or sales of commercial loan participation interests, 
whereby we receive or transfer a portion of a loan after 
origination. The table excludes PCI loans and loans recorded at 
fair value, including loans originated for sale because their loan 
activity normally does not impact the allowance for credit losses. 

(in millions) 

Purchases (1) 

Sales 

Transfers to MHFS/LHFS (1) 

Year ended December 31, 

 2012   

 2011  

Commercial Consumer 

Total

Commercial

Consumer 

Total

$ 

 12,280 

 167  

 12,447    

 7,078 

 284  

 7,362  

 (5,840)

 (840) 

 (6,680)   

 (4,705)

 (1,018) 

 (5,723) 

 (84)

 (21) 

 (105)   

 (164)

 (75) 

 (239) 

(1)  The “Purchases” and “Transfers to MHFS/LHFS" categories exclude activity in government insured/guaranteed loans. As servicer, we are able to buy delinquent 

insured/guaranteed loans out of the Government National Mortgage Association (GNMA) pools. These loans have different risk characteristics from the rest of our consumer 
portfolio, whereby this activity does not impact the allowance for loan losses in the same manner because the loans are predominantly insured by the Federal Housing 
Administration (FHA) or guaranteed by the Department of Veterans Affairs (VA). On a net basis, such purchases net of transfers to MHFS were $9.8 billion and $10.4 billion 
for the year ended December 31, 2012 and 2011, respectively. 

terms and structure of loans funded immediately or under a 
commitment to fund at a later date. 

The contractual amount of our unfunded credit 

commitments, net of participations and net of all standby and 
commercial letters of credit issued under the terms of these 
commitments, is summarized by portfolio segment and class of 
financing receivable in the following table: 

(in millions) 

Commercial: 

December 31, 

 2012  

 2011  

Commercial and industrial 

$ 

 215,626  

 201,061  

Real estate mortgage 
Real estate construction 

Foreign 

 6,165  
 9,109  

 8,423  

 5,419  
 7,347  

 6,083  

Total commercial 

 239,323  

 219,910  

Consumer: 

Real estate 1-4 family first mortgage 
Real estate 1-4 family 

junior lien mortgage 

Credit card 

 42,657  

 37,185  

 50,934  
 70,960  

 55,207  
 65,111  

  Other revolving credit and installment 

 19,791  

 17,617  

Total consumer 

Total unfunded 

 184,342  

 175,120  

credit commitments 

$ 

 423,665  

 395,030  

Commitments to Lend 
A commitment to lend is a legally binding agreement to lend 
funds to a customer, usually at a stated interest rate, if funded, 
and for specific purposes and time periods. We generally require 
a fee to extend such commitments. Certain commitments are 
subject to loan agreements with covenants regarding the 
financial performance of the customer or borrowing base 
formulas that must be met before we are required to fund the 
commitment. We may reduce or cancel consumer commitments, 
including home equity lines and credit card lines, in accordance 
with the contracts and applicable law. 

When we make commitments, we are exposed to credit risk. 
The maximum credit risk for these commitments will generally 
be lower than the contractual amount because a significant 
portion of these commitments are expected to expire without 
being used by the customer. In addition, we manage the 
potential risk in commitments to lend by limiting the total 
amount of arrangements, both by individual customer and in 
total, by monitoring the size and maturity structure of these 
commitment portfolios and by applying the same credit 
standards as for all of our credit activities. In some cases, we 
participate a portion of our commitment to others in an 
arrangement that reduces our contractual commitment amount. 
We also originate multipurpose lending commitments under 
which borrowers have the option to draw on the facility in one of 
several forms, including a standby letter of credit. See Note 14 
for information on standby letters of credit. 

For certain loans and commitments to lend, we may require 

collateral or a guarantee, based on our assessment of a 
customer’s credit risk. We may require various types of 
collateral, including commercial and consumer real estate, autos, 
other short-term liquid assets such as accounts receivable or 
inventory and long-lived asset, such as equipment and other 
business assets. Collateral requirements for each customer may 
vary according to the specific credit underwriting, including 

152

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
Allowance for Credit Losses 
The allowance for credit losses consists of the allowance for loan losses and the allowance for unfunded credit commitments. Changes in 
the allowance for credit losses were: 

(in millions) 

Balance, beginning of year 
Provision for credit losses 

Interest income on certain impaired loans (1) 
Loan charge-offs: 

Commercial: 

Commercial and industrial 

Real estate mortgage  
Real estate construction 

Lease financing 
Foreign 

Total commercial  

Consumer: 

Real estate 1-4 family first mortgage 

Real estate 1-4 family junior lien mortgage 
Credit card 

  Other revolving credit and installment 

Total consumer (2) 

Total loan charge-offs 

Loan recoveries: 

Commercial: 

Commercial and industrial 

Real estate mortgage  

Real estate construction  

Lease financing 

Foreign 

Total commercial  

Consumer: 

Real estate 1-4 family first mortgage 

Real estate 1-4 family junior lien mortgage 

Credit card 

  Other revolving credit and installment  

Total consumer 

Total loan recoveries 

  Net loan charge-offs (3) 

Year ended December 31, 

 2012  

 2011  

 2010 

 2009  

 2008 

$ 

 19,668   
 7,217   

 (315)  

 23,463  
 7,899  

 25,031 
 15,753 

 21,711  
 21,668  

 5,518 
 15,979 

 (332) 

 (266)

 -  

 - 

 (1,306)  

 (1,598) 

 (2,775)

 (3,365) 

 (1,653)

 (382)  
 (191)  

 (24)  
 (111)  

 (636) 
 (351) 

 (38) 
 (173) 

 (1,151)
 (1,189)

 (670) 
 (1,063) 

 (120)
 (198)

 (229) 
 (237) 

 (29)
 (178)

 (65)
 (245)

 (2,014)  

 (2,796) 

 (5,433)

 (5,564) 

 (2,170)

 (3,013)  

 (3,437)  
 (1,101)  

 (1,408)  

 (3,883) 

 (4,900)

 (3,318) 

 (540)

 (3,763) 
 (1,449) 

 (4,934)
 (2,396)

 (4,812) 
 (2,708) 

 (2,204)
 (1,563)

 (1,724) 

 (2,437)

 (3,423) 

 (2,300)

 (8,959)  

 (10,819)   (14,667)

 (14,261) 

 (6,607)

 (10,973)  

 (13,615)   (20,100)

 (19,825) 

 (8,777)

 461   

 163   

 124   

 19   

 32   

 799   

 157   

 259   

 185   

 539   

 419  

 143  

 146  

 24  

 45  

 427 

 68 

 110 

 20 

 53 

 254  

 114 

 33  

 16  

 20  

 40  

 5 

 3 

 13 

 49 

 777  

 678 

 363  

 184 

 405  

 218  

 251  

 665  

 522 

 211 

 218 

 718 

 185  

 174  

 180  

 755  

 37 

 89 

 147 

 481 

 754 

 938 

 1,140   

 1,539  

 1,669 

 1,294  

 1,939   

 2,316  

 2,347 

 1,657  

 (9,034)  

 (11,299)   (17,753)

 (18,168) 

 (7,839)

Allowances related to business combinations/other (4) 

 (59)  

 (63) 

 698 

 (180) 

 8,053 

Balance, end of year 

Components: 

$ 

 17,477   

 19,668  

 23,463 

 25,031  

 21,711 

Allowance for loan losses 
Allowance for unfunded credit commitments 

$ 

 17,060   
 417   

 19,372  
 296  

 23,022 
 441 

 24,516  
 515  

 21,013 
 698 

Allowance for credit losses (5) 

$ 

 17,477   

 19,668  

 23,463 

 25,031  

 21,711 

Net loan charge-offs as a percentage of average total loans (3) 

Allowance for loan losses as a percentage of total loans (5) 

Allowance for credit losses as a percentage of total loans (5) 

 1.17  % 

 2.13   

 2.19   

 1.49  

 2.52  

 2.56  

 2.30 

 3.04 

 3.10 

 2.21  

 3.13  

 3.20  

 1.97 

 2.43 

 2.51 

(1)  Certain impaired loans with an allowance calculated by discounting expected cash flows using the loan’s effective interest rate over the remaining life of the loan recognize 

reductions in the allowance as interest income. 

(2)  The year ended December 31, 2012, includes $888 million resulting from the OCC guidance issued in third quarter 2012, which requires consumer loans discharged in 

bankruptcy to be placed on nonaccrual status and written down to net realizable collateral value, regardless of their delinquency status. 

(3)  For PCI loans, charge-offs are only recorded to the extent that losses exceed the purchase accounting estimates. 
(4)  Includes $693 million for the year ended December 31, 2010, related to the adoption of consolidation accounting guidance on January 1, 2010. 
(5)  The allowance for credit losses includes $117 million, $231 million, $298 million and $333 million at December 31, 2012, 2011, 2010 and 2009, respectively, related to PCI 

loans acquired from Wachovia. Loans acquired from Wachovia are included in total loans net of related purchase accounting net write-downs. 

153

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 6:  Loans and Allowance for Credit Losses (continued) 

The following table summarizes the activity in the allowance for credit losses by our commercial and consumer portfolio segments.  

(in millions) 

Balance, beginning of period 

Provision for credit losses 

Interest income on certain impaired loans  

Commercial  Consumer 

Total

Commercial 

Consumer

 2012 

 2011 

Total

$ 

 6,358  

 13,310  

 19,668 

 8,169  

 15,294 

 23,463 

 666  

 (95) 

 6,551  

 (220) 

 7,217 

 (315)

 365  

 (161) 

 7,534 

 (171)

 7,899 

 (332)

Year ended December 31, 

Loan charge-offs 

Loan recoveries 

 (2,014) 

 (8,959) 

 (10,973)

 (2,796) 

 (10,819)

 (13,615)

 799  

 1,140  

 1,939 

 777  

 1,539 

 2,316 

  Net loan charge-offs 

 (1,215) 

 (7,819) 

 (9,034)

 (2,019) 

 (9,280)

 (11,299)

Allowance related to business combinations/other 

 -  

 (59) 

 (59)

 4  

 (67)

 (63)

Balance, end of period 

$ 

 5,714  

 11,763  

 17,477  

 6,358  

 13,310 

 19,668 

The following table disaggregates our allowance for credit losses and recorded investment in loans by impairment methodology. 

(in millions) 

December 31, 2012 

Collectively evaluated (1) 

Individually evaluated (2) 

PCI (3) 

Total 

December 31, 2011 

Collectively evaluated (1) 
Individually evaluated (2) 

PCI (3) 

Total 

Allowance for credit losses   

Recorded investment in loans 

  Commercial

Consumer 

Total 

Commercial 

Consumer

Total 

$ 

 3,951 

 1,675 

 88 

 7,524  

 11,475  

 349,035  

 389,559   738,594  

 4,210  

 5,885  

 29  

 117  

 8,186  

 3,977  

 21,826 

 30,012  

 26,991 

 30,968  

$ 

 5,714 

 11,763  

 17,477    

 361,198  

 438,376   799,574  

$ 

 4,060 
 2,133 

 165 

 8,699  
 4,545  

 12,759  
 6,678  

 328,117  
 10,566  

 376,785 
 17,444 

 704,902  
 28,010  

 66  

 231  

 6,767  

 29,952 

 36,719  

$ 

 6,358 

 13,310  

 19,668    

 345,450  

 424,181 

 769,631  

(1)  Represents loans collectively evaluated for impairment in accordance with Accounting Standards Codification (ASC) 450-20, Loss Contingencies (formerly FAS 5), and 

pursuant to amendments by ASU 2010-20 regarding allowance for non-impaired loans.  

(2)  Represents loans individually evaluated for impairment in accordance with ASC 310-10, Receivables (formerly FAS 114), and pursuant to amendments by ASU 2010-20 

regarding allowance for impaired loans.  

(3)  Represents the allowance and related loan carrying value determined in accordance with ASC 310-30, Receivables – Loans and Debt Securities Acquired with Deteriorated 

Credit Quality (formerly SOP 03-3) and pursuant to amendments by ASU 2010-20 regarding allowance for PCI loans. 

Credit Quality 
We monitor credit quality as indicated by evaluating various 
attributes and utilize such information in our evaluation of the 
appropriateness of the allowance for credit losses. The following 
sections provide the credit quality indicators we most closely 
monitor. See the “Purchased Credit-Impaired Loans” section of 
this Note for credit quality information on our PCI portfolio. 
The majority of credit quality indicators are based on 
December 31, 2012 information, with the exception of updated 
Fair Isaac Corporation (FICO) scores and updated loan-to-value 
(LTV)/combined LTV (CLTV), which are obtained at least 
quarterly. Generally, these indicators are updated in the second 
month of each quarter, with updates no older than 
September 30, 2012. 

COMMERCIAL CREDIT QUALITY INDICATORS In addition to 
monitoring commercial loan concentration risk, we manage a 
consistent process for assessing commercial loan credit quality. 
Generally, commercial loans are subject to individual risk 
assessment using our internal borrower and collateral quality 
ratings. Our ratings are aligned to Pass and Criticized categories. 
The Criticized category includes Special Mention, Substandard, 
and Doubtful categories which are defined by bank regulatory 
agencies. 

The following table provides a breakdown of outstanding 

commercial loans by risk category. Of the $21.0 billion in 
criticized commercial real estate (CRE) loans, $4.3 billion has 
been placed on nonaccrual status and written down to net 
realizable collateral value. CRE loans have a high level of 
monitoring in place to manage these assets and mitigate loss 
exposure.  

154

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
(in millions) 

December 31, 2012 

By risk category: 

      Pass 

      Criticized 

Commercial 

Real 

Real 

and 

estate 
industrial  mortgage 

estate 
construction 

Lease 
financing 

Foreign 

Total 

$ 

 169,293  

 87,183  

 12,224  

 11,787  

 35,380  

 315,867  

 18,207  

 17,187  

 3,803  

 637  

 1,520  

 41,354  

Total commercial loans (excluding PCI) 

 187,500  

 104,370  

 16,027  

 12,424  

 36,900  

 357,221  

Total commercial PCI loans (carrying value) 

 259  

 1,970  

 877  

 -  

 871  

 3,977  

Total commercial loans  

$ 

 187,759  

 106,340  

 16,904  

 12,424  

 37,771  

 361,198  

December 31, 2011 

By risk category: 

     Pass 

     Criticized 

$ 

 144,980  

 80,215  

 10,865  

 12,455  

 36,567  

 285,082  

 21,837  

 22,490  

 6,772  

 662  

 1,840  

 53,601  

Total commercial loans (excluding PCI) 

 166,817  

 102,705  

 17,637  

 13,117  

 38,407  

 338,683  

Total commercial PCI loans (carrying value) 
Total commercial loans  

 399  

 3,270  

 1,745  

 -  

 1,353  

 6,767  

$ 

 167,216  

 105,975  

 19,382  

 13,117  

 39,760  

 345,450  

The following table provides past due information for 
commercial loans, which we monitor as part of our credit risk 
management practices. 

(in millions) 

December 31, 2012 

By delinquency status: 

Commercial 

Real 

Real 

and  

estate 
industrial  mortgage 

estate 
construction 

Lease 
financing 

Foreign 

Total 

    Current-29 DPD and still accruing 

$ 

185,614  

100,317  

 14,861  

 12,344  

 36,837  

 349,973  

30-89 DPD and still accruing 

90+ DPD and still accruing 

Nonaccrual loans 

 417  

 47  

 503  

 228  

 136  

 27  

 1,422  

 3,322  

 1,003  

 53  

 -  

 27  

 12  

 1  

 50  

 1,121  

 303  

 5,824  

Total commercial loans (excluding PCI) 

187,500  

104,370  

 16,027  

 12,424  

 36,900  

 357,221  

Total commercial PCI loans (carrying value) 

 259  

 1,970  

 877  

 -  

 871  

 3,977  

Total commercial loans 

$ 

187,759  

106,340  

 16,904  

 12,424  

 37,771  

 361,198  

December 31, 2011 

By delinquency status: 

    Current-29 DPD and still accruing 

$ 

 163,583  

 97,410  

 15,471  

 12,934  

 38,122  

 327,520  

30-89 DPD and still accruing 

90+ DPD and still accruing 

Nonaccrual loans 

 939  

 153  

 954  

 256  

 187  

 89  

 2,142  

 4,085  

 1,890  

 130  

 -  

 53  

 232  

 6  

 47  

 2,442  

 504  

 8,217  

Total commercial loans (excluding PCI) 

 166,817  

 102,705  

 17,637  

 13,117  

 38,407  

 338,683  

Total commercial PCI loans (carrying value) 

 399  

 3,270  

 1,745  

 -  

 1,353  

 6,767  

Total commercial loans 

$ 

 167,216  

 105,975  

 19,382  

 13,117  

 39,760  

 345,450  

CONSUMER CREDIT QUALITY INDICATORS  We have various 
classes of consumer loans that present unique risks. Loan 
delinquency, FICO credit scores and LTV for loan types are 
common credit quality indicators that we monitor and utilize in 
our evaluation of the appropriateness of the allowance for credit 
losses for the consumer portfolio segment. 

Many of our loss estimation techniques used for the 

allowance for credit losses rely on delinquency-based models; 
therefore, delinquency is an important indicator of credit quality 
and the establishment of our allowance for credit losses. 

155

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 6:  Loans and Allowance for Credit Losses (continued) 

The following table provides the outstanding balances of our consumer portfolio by delinquency status. 

(in millions) 

December 31, 2012 

By delinquency status: 
      Current-29 DPD 

30-59 DPD 
60-89 DPD 

90-119 DPD 
120-179 DPD 

180+ DPD 

Government insured/guaranteed loans (1) 

Total consumer loans (excluding PCI) 

Total consumer PCI loans (carrying value) 

  Real estate  Real estate 

  1-4 family  1-4 family 
junior lien 

first 

Other 

revolving 
credit and 

Credit 

mortgage  mortgage 

card  installment 

Total 

$ 

 179,870  

 73,256  

 23,976  

 74,519  

 351,621  

 3,295  
 1,528  

 853  
 1,141  

 6,655  
 29,719  

 577  
 339  

 265  
 358  

 518  
 -  

 211  
 143  

 122  
 187  

 966  
 272  

 130  
 33  

 5,049  
 2,282  

 1,370  
 1,719  

 1  
 -  

 5  
 12,446  

 7,179  
 42,165  

 223,061  

 75,313  

 24,640  

 88,371  

 411,385  

 26,839  

 152  

 -  

 -  

 26,991  

Total consumer loans 

$ 

 249,900  

 75,465  

 24,640  

 88,371  

 438,376  

December 31, 2011 

By delinquency status: 

     Current-29 DPD 
30-59 DPD 

60-89 DPD 
90-119 DPD 

120-179 DPD 
180+ DPD 

Government insured/guaranteed loans (1) 

Total consumer loans (excluding PCI) 

Total consumer PCI loans (carrying value) 

$ 

 156,985  
 4,075  

 83,033  
 786  

 22,125  
 211  

 69,712  
 963  

 331,855  
 6,035  

 2,012  
 1,152  

 1,704  
 6,665  

 26,555  

 501  
 382  

 537  
 546  

 -  

 154  
 135  

 211  
 -  

 275  
 127  

 33  
 4  

 2,942  
 1,796  

 2,485  
 7,215  

 -  

 15,346  

 41,901  

 199,148  

 85,785  

 22,836  

 86,460  

 394,229  

 29,746  

 206  

 -  

 -  

 29,952  

Total consumer loans 

$ 

 228,894  

 85,991  

 22,836  

 86,460  

 424,181  

(1)  Represents loans whose repayments are predominantly insured by the FHA or guaranteed by the VA and student loans whose repayments are predominantly guaranteed by 
agencies on behalf of the U.S. Department of Education under the Federal Family Education Loan Program (FFELP). Loans insured/guaranteed by the FHA/VA and 90+ DPD 
totaled $20.2 billion at December 31, 2012, compared with $18.5 billion at December 31, 2011. Student loans 90+ DPD totaled $1.1 billion at December 31, 2012, 
compared with $1.3 billion at December 31, 2011. 

  Of the $10.3 billion of loans not government 
insured/guaranteed that are 90 days or more past due at 
December 31, 2012, $1.1 billion was accruing, compared with 
$11.5 billion past due and $1.5 billion accruing at 
December 31, 2011.  
  Real estate 1-4 family first mortgage loans 180 days or more 
past due totaled $6.7 billion, or 3.0% of total first mortgages 
(excluding PCI), at December 31, 2012, compared with 
$6.7 billion, or 3.3%, at December 31, 2011. 

The following table provides a breakdown of our consumer 

portfolio by updated FICO. We obtain FICO scores at loan 
origination and the scores are updated at least quarterly. The 
majority of our portfolio is underwritten with a FICO score of 
680 and above. FICO is not available for certain loan types and 
may not be obtained if we deem it unnecessary due to strong 
collateral and other borrower attributes, primarily securities-
based margin loans of $5.4 billion at December 31, 2012, and 
$5.0 billion at December 31, 2011.  

156

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(in millions) 

December 31, 2012 

By updated FICO: 

      < 600 

600-639 

640-679 

680-719 

720-759 

760-799 

800+ 

No FICO available 

FICO not required 

Government insured/guaranteed loans (1) 

Total consumer loans (excluding PCI) 

Total consumer PCI loans (carrying value) 

  Real estate  Real estate 

  1-4 family  1-4 family 
junior lien 

first 

Other 

revolving 
credit and 

Credit 

mortgage  mortgage 

card  installment 

Total 

$ 

 17,662  

 10,208  

 15,764  

 6,122  

 3,660  

 6,574  

 2,314  

 1,961  

 9,091  

 35,189  

 6,403  

 22,232  

 3,772  

 10,153  

 36,263  

 24,725  

 11,361  

 4,990  

 11,640  

 52,716  

 31,502  

 15,992  

 5,114  

 10,729  

 63,337  

 63,946  

 21,874  

 4,109  

 12,371  

 102,300  

 26,044  

 3,491  

 8,526  

 1,204  

 -  

 29,719  

 -  

 -  

 2,223  

 6,355  

 43,148  

 157  

 -  

 -  

 3,780  

 5,403  

 8,632  

 5,403  

 12,446  

 42,165  

 223,061  

 75,313  

 24,640  

 88,371  

 411,385  

 26,839  

 152  

 -  

 -  

 26,991  

Total consumer loans  

$ 

 249,900  

 75,465  

 24,640  

 88,371  

 438,376  

December 31, 2011 

By updated FICO: 

     < 600 

600-639 

640-679 

680-719 

720-759 

760-799 

800+ 

No FICO available 

FICO not required 

Government insured/guaranteed loans (1) 

Total consumer loans (excluding PCI) 

Total consumer PCI loans (carrying value) 

$ 

 21,604  

 10,978  

 15,563  

 7,428  

 4,086  

 7,187  

 2,323  

 1,787  

 3,383  

 8,921  

 40,276  

 6,222  

 23,073  

 9,350  

 35,483  

 23,622  

 12,497  

 4,697  

 10,465  

 51,281  

 27,417  

 17,574  

 4,760  

 9,936  

 59,687  

 47,337  

 24,979  

 3,517  

 11,163  

 86,996  

 21,381  

 10,247  

 1,969  

 5,674  

 39,271  

 4,691  

 1,787  

 400  

 4,393  

 11,271  

 -  

 26,555  

 -  

 -  

 -  

 -  

 4,990  

 4,990  

 15,346  

 41,901  

 199,148  

 85,785  

 22,836  

 86,460  

 394,229  

 29,746  

 206  

 -  

 -  

 29,952  

Total consumer loans  

$ 

 228,894  

 85,991  

 22,836  

 86,460  

 424,181  

(1)  Represents loans whose repayments are predominantly insured by the FHA or guaranteed by the VA and student loans whose repayments are predominantly guaranteed by 

agencies on behalf of the U.S. Department of Education under FFELP. 

LTV refers to the ratio comparing the loan’s unpaid principal 

The following table shows the most updated LTV and CLTV 

balance to the property’s collateral value. CLTV refers to the 
combination of first mortgage and junior lien mortgage 
(including unused line amounts for credit line products) ratios. 
LTVs and CLTVs are updated quarterly using a cascade approach 
which first uses values provided by automated valuation models 
(AVMs) for the property. If an AVM is not available, then the 
value is estimated using the original appraised value adjusted by 
the change in Home Price Index (HPI) for the property location. 
If an HPI is not available, the original appraised value is used. 
The HPI value is normally the only method considered for high 
value properties, generally with an original value of $1 million or 
more, as the AVM values have proven less accurate for these 
properties. 

distribution of the real estate 1-4 family first and junior lien 
mortgage loan portfolios. In recent years, the residential real 
estate markets experienced significant declines in property 
values and several markets, particularly California and Florida 
have experienced more significant declines than the national 
decline. These trends are considered in the way that we monitor 
credit risk and establish our allowance for credit losses. LTV 
does not necessarily reflect the likelihood of performance of a 
given loan, but does provide an indication of collateral value. In 
the event of a default, any loss should be limited to the portion of 
the loan amount in excess of the net realizable value of the 
underlying real estate collateral value. Certain loans do not have 
an LTV or CLTV primarily due to industry data availability and 
portfolios acquired from or serviced by other institutions. 

157

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
Note 6:  Loans and Allowance for Credit Losses (continued) 

(in millions) 

By LTV/CLTV: 

     0-60% 

60.01-80% 

80.01-100% 

100.01-120% (1) 

  > 120% (1) 

No LTV/CLTV available 

December 31, 2012 

December 31, 2011 

  Real estate  Real estate 

  1-4 family  1-4 family 

first 

junior lien 

  Real estate  Real estate 

  1-4 family  1-4 family 

first 

junior lien 

mortgage  mortgage 

  mortgage  mortgage 

by LTV 

by CLTV 

Total

by LTV 

by CLTV 

Total 

$ 

 56,247  

 12,170  

 68,417  

 46,476  

 12,694  

 59,170  

 69,759  

 15,168  

 84,927  

 46,831  

 15,722  

 62,553  

 34,830  

 18,038  

 52,868  

 36,764  

 20,290  

 57,054  

 17,004  

 13,576  

 30,580  

 21,116  

 15,829  

 36,945  

 13,529  

 14,610  

 28,139  

 18,608  

 18,626  

 37,234  

 1,973  

 1,751  

 3,724  

 2,798  

 2,624  

 5,422  

Government insured/guaranteed loans (2) 

 29,719  

 -  

 29,719  

 26,555  

 -  

 26,555  

Total consumer loans (excluding PCI) 

 223,061  

 75,313  

 298,374  

 199,148  

 85,785  

 284,933  

Total consumer PCI loans (carrying value) 

 26,839  

 152  

 26,991  

 29,746  

 206  

 29,952  

Total consumer loans 

$ 

 249,900  

 75,465  

 325,365  

 228,894  

 85,991  

 314,885  

(1)  Reflects total loan balances with LTV/CLTV amounts in excess of 100%. In the event of default, the loss content would generally be limited to only the amount in excess of 

100% LTV/CLTV. 

(2)  Represents loans whose repayments are predominantly insured by the FHA or guaranteed by the VA. 

NONACCRUAL LOANS  The following table provides loans on 
nonaccrual status. PCI loans are excluded from this table due to 
the existence of the accretable yield. 

(in millions) 

Commercial: 

Commercial and industrial 

Real estate mortgage 
Real estate construction 

Lease financing 
Foreign 

Total commercial (1) 

Consumer: 

December 31,

 2012 

 2011  

$ 

 1,422 

 2,142  

 3,322 
 1,003 

 4,085  
 1,890  

 27 
 50 

 53  
 47  

 5,824 

 8,217  

Real estate 1-4 family first mortgage (2) 

 11,455 

 10,913  

Real estate 1-4 family junior lien mortgage (3) 

  Other revolving credit and installment 

Total consumer (4) 

Total nonaccrual loans 
(excluding PCI) 

 2,922 
 285 

 1,975  
 199  

 14,662 

 13,087  

$ 

 20,486 

 21,304  

(1)  Includes LHFS of $16 million and $25 million at December 31, 2012 and 2011, 

respectively. 

(2)  Includes MHFS of $336 million and $301 million at December 31, 2012 and 

2011, respectively. 

(3)  Includes $960 million at December 31, 2012, resulting from the Interagency 

Guidance issued in 2012, which requires performing junior liens to be classified 
as nonaccrual if the related first mortgage is nonaccruing. 

(4)  Includes $1.8 billion at December 31, 2012, consisting of $1.4 billion of first 

mortgages, $205 million of junior liens and $140 million of auto and other loans, 
resulting from the OCC guidance issued in third quarter 2012, which requires 
performing consumer loans discharged in bankruptcy to be placed on nonaccrual 
status and written down to net realizable collateral value, regardless of their 
delinquency status. 

158

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
LOANS 90 DAYS OR MORE PAST DUE AND STILL ACCRUING  
Certain loans 90 days or more past due as to interest or principal 
are still accruing, because they are (1) well-secured and in the 
process of collection or (2) real estate 1-4 family mortgage loans 
or consumer loans exempt under regulatory rules from being 
classified as nonaccrual until later delinquency, usually 120 days 
past due. PCI loans of $6.0 billion at December 31, 2012, and 
$8.7 billion at December 31, 2011, are not included in these past 
due and still accruing loans even though they are 90 days or 
more contractually past due. These PCI loans are considered to 
be accruing due to the existence of the accretable yield and not 
based on consideration given to contractual interest payments. 
Loans 90 days or more past due and still accruing whose 
repayments are predominantly insured by the FHA or 
guaranteed by the VA for mortgages and the U.S. Department of 
Education for student loans under the FFELP were $21.8 billion 
at December 31, 2012, up from $20.5 billion at 
December 31, 2011. 

The following table shows non-PCI loans 90 days or more 
past due and still accruing by class for loans not government 
insured/guaranteed.  

(in millions) 

December 31, 

 2012  

 2011  

Loan 90 days or more past due and still accruing: 
Total (excluding PCI): 

$  23,245   22,569  

Less:  FHA insured/guaranteed by the VA (1)(2) 
Less:  Student loans guaranteed 

under the FFELP (3) 

Total, not government  
insured/guaranteed 

By segment and class, not government  

insured/guaranteed: 

Commercial: 

Commercial and industrial 

Real estate mortgage 

Real estate construction 

Foreign 

Total commercial 

Consumer: 

Real estate 1-4 family first mortgage (2) 

Real estate 1-4 family junior lien mortgage (2)(4) 

Credit card 

  Other revolving credit and installment 

Total consumer 

Total, not government  
insured/guaranteed 

20,745   19,240  

1,065  

1,281  

$ 

1,435  

2,048  

$ 

47  

228  

27  

1  

153  

256  

89  

6  

303  

504  

564  

133  

310  

125  

781  

279  

346  

138  

1,132  

1,544  

$ 

1,435  

2,048  

(1)  Represents loans whose repayments are predominantly insured by the FHA or 

guaranteed by the VA. 

(2)  Includes mortgage loans held for sale 90 days or more past due and still 

accruing. 

(3)  Represents loans whose repayments are predominantly guaranteed by agencies 

on behalf of the U.S. Department of Education under the FFELP. 

(4)  The balance at December 31, 2012, includes the impact from the transfer of 

certain 1-4 family junior lien mortgages to nonaccrual loans in accordance with 
the Interagency Guidance issued on January 31, 2012.   

159

 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
Note 6:  Loans and Allowance for Credit Losses (continued) 

IMPAIRED LOANS  The table below summarizes key information 
for impaired loans. Our impaired loans predominantly include 
loans on nonaccrual status in the commercial portfolio segment 
and loans modified in a TDR, whether on accrual or nonaccrual 
status. These impaired loans generally have estimated losses 
which are included in the allowance for credit losses. Impaired 

loans exclude PCI loans. Based on clarifying guidance from the 
Securities and Exchange Commission (SEC) received in 
December 2011, we now classify trial modifications as TDRs at 
the beginning of the trial period. The table below includes trial 
modifications that totaled $705 million at December 31, 2012, 
and $651 million at December 31, 2011.  

(in millions) 

December 31, 2012 

Commercial:  

      Commercial and industrial 

      Real estate mortgage 

      Real estate construction 

Lease financing 

      Foreign 

Total commercial (1) 

Consumer: 

Recorded investment 

Impaired loans 

Unpaid

with related

Related 

principal 

Impaired

allowance for

allowance for 

balance 

loans

credit losses

credit losses 

$ 

 3,331  

 5,766  

 1,975  

 54  

 109  

 2,086 

 4,673 

 1,345 

 39 

 43 

 2,086 

 4,537 

 1,345 

 39 

 43 

 353  

 1,025  

 276  

 11  

 9  

 11,235  

 8,186 

 8,050 

 1,674  

      Real estate 1-4 family first mortgage 

      Real estate 1-4 family junior lien mortgage 

Credit card 

      Other revolving credit and installment 

Total consumer 

 21,293  

 18,472 

 2,855  

 2,483 

 531  

 341  

 531 

 340 

 15,224 

 2,070 

 531 

 340 

 25,020  

 21,826 

 18,165 

Total impaired loans (excluding PCI) 

$ 

 36,255  

 30,012 

 26,215 

 3,074  

 859  

 244  

 33  

 4,210  

 5,884  

 501  

 1,133  

 470  

 21  

 8  

$ 

 7,191  

 7,490  

 4,733  

 127  

 185  

 3,072 

 5,114 

 2,281 

 68 

 31 

 3,018 

 4,637 

 2,281 

 68 

 31 

 19,726  

 10,566 

 10,035 

 2,133  

 16,494  

 14,486 

 2,232  

 2,079 

 593  

 287  

 593 

 286 

 19,606  

 17,444 

 13,909 

 2,079 

 593 

 274 

 16,855 

 26,890 

 3,380  

 784  

 339  

 42  

 4,545  

 6,678  

December 31, 2011 

Commercial:  

     Commercial and industrial 

     Real estate mortgage 

     Real estate construction 

Lease financing 

     Foreign 

Total commercial (1) 

Consumer: 

     Real estate 1-4 family first mortgage 

     Real estate 1-4 family junior lien mortgage 

Credit card 

     Other revolving credit and installment 

Total consumer 

Total impaired loans (excluding PCI) 

$ 

 39,332  

 28,010 

(1)  The unpaid principal balance for commercial loans at December 31, 2011, includes $2.5 billion of commercial and industrial, $1.1 billion of real estate mortgage, $1.8 billion 
of real estate construction and $157 million of lease financing and foreign loans that have been fully charged off and therefore have no recorded investment. The unpaid 
principal balance for loans with no recorded investment has been excluded from the amounts disclosed at December 31, 2012.   

160

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
       
 
   
 
 
 
 
 
 
 
 
       
 
       
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
       
 
   
 
 
 
 
 
 
 
 
       
 
       
 
 
  Commitments to lend additional funds on loans whose terms 
have been modified in a TDR amounted to $421 million at 
December 31, 2012, and $3.8 billion at December 31, 2011.  

The following tables provide the average recorded investment 
in impaired loans and the amount of interest income recognized 
on impaired loans by portfolio segment and class.  

(in millions) 

Commercial:  

     Commercial and industrial 

     Real estate mortgage 

     Real estate construction 

Lease financing 

     Foreign 

 2012      

 2011      

 2010  

Average Recognized   
interest   
recorded

Average
recorded

Recognized   
interest   

Average
recorded

Recognized 
interest 

investment

income   

investment

income   

investment

income 

Year ended December 31,

$ 

 2,281 

 4,821 

 1,818 

 57 

 36 

 111    

 119    

 61    

 1    

 1    

 3,282 

 5,308 

 2,481 

 80 

 29 

 105    

 80    

 70    

 -    

 -    

 4,098 

 4,598 

 3,203 

 166 

 47 

 64  

 41  

 28  

 -  

 -  

Total commercial 

 9,013 

 293    

 11,180 

 255    

 12,112 

 133  

Consumer: 

Real estate 1-4 family first mortgage 

 15,750 

 803    

 13,592 

 700    

 9,221 

 494  

Real estate 1-4 family 

junior lien mortgage 

Credit card 

  Other revolving credit and installment 

 2,193 

 572 

 324 

 80    

 63    

 44    

 1,962 

 594 

 270 

 76    

 21    

 27    

 1,443 

 360 

 132 

Total consumer 

 18,839 

 990    

 16,418 

 824    

 11,156 

Total impaired loans (excluding PCI) 

$ 

 27,852 

 1,283  $ 

 27,598 

 1,079  $ 

 23,268 

 55  

 13  

 3  

 565  

 698  

(in millions) 

Average recorded investment in impaired loans 

Interest income: 

Cash basis of accounting 
Other (1) 

      Total interest income 

Year ended December 31,

 2012 

 2011  

 2010 

 27,852 

 27,598  

 23,268 

 316 
 967 

 180  
 899  

 1,283 

 1,079  

 250 
 448 

 698 

$ 

$ 

$ 

(1)  Includes interest recognized on accruing TDRs, interest recognized related to certain impaired loans which have an allowance calculated using discounting, and amortization 

of purchase accounting adjustments related to certain impaired loans. See footnote 1 to the table of changes in the allowance for credit losses. 

TROUBLED DEBT RESTRUCTURINGS (TDRs)  When, for 
economic or legal reasons related to a borrower’s financial 
difficulties, we grant a concession for other than an insignificant 
period of time to a borrower that we would not otherwise 
consider, the related loan is classified as a TDR. We do not 
consider any loans modified through a loan resolution such as 
foreclosure or short sale to be a TDR. 
  We may require some borrowers experiencing financial 
difficulty to make trial payments generally for a period of three 
to four months, according to the terms of a planned permanent 
modification, to determine if they can perform according to 
those terms. Based on clarifying guidance from the SEC in 
December 2011, these arrangements represent trial 
modifications, which we classify and account for as TDRs. While 
loans are in trial payment programs, their original terms are not 
considered modified and they continue to advance through 
delinquency status and accrue interest according to their original 
terms. The planned modifications for these arrangements 
predominantly involve interest rate reductions or other interest 
rate concessions, however, the exact concession type and 
resulting financial effect are usually not finalized and do not take 

effect until the loan is permanently modified. The trial period 
terms are developed in accordance with our proprietary 
programs or the U.S. Treasury’s Making Homes Affordable 
programs for real estate 1-4 family first lien (i.e. Home 
Affordable Modification Program – HAMP) and junior lien (i.e. 
Second Lien Modification Program – 2MP) mortgage loans. 
  At December 31, 2012, the loans in trial modification period 
were $402 million under HAMP, $45 million under 2MP and 
$258 million under proprietary programs, compared with 
$421 million, $46 million and $184 million at 
December 31, 2011, respectively. Trial modifications with a 
recorded investment of $429 million at December 31, 2012, and 
$310 million at December 31, 2011, were accruing loans and 
$276 million and $341 million, respectively, were nonaccruing 
loans. Our recent experience is that most of the mortgages that 
enter a trial payment period program are successful in 
completing the program requirements and are then permanently 
modified at the end of the trial period. As previously discussed, 
our allowance process considers the impact of those 
modifications that are probable to occur including the associated 
credit cost and related re-default risk. 

161

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
       
 
   
 
   
 
   
 
 
 
 
   
 
   
 
   
 
      
 
 
 
 
       
 
       
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 6:  Loans and Allowance for Credit Losses (continued) 

The following table summarizes our TDR modifications for 
the periods presented by primary modification type and includes 
the financial effects of these modifications. 

(in millions) 

Principal (2) 

Primary modification type (1) 

Financial effects of modifications 

Interest 
rate 
reduction 

Other 
interest  
rate 
concessions (3) 

Total   

Charge- 
offs (4) 

Weighted 
average
interest
rate
reduction

Recorded 
investment 
related to 
interest rate 
reduction (5) 

Year ended December 31, 2012 

Commercial: 

Commercial and industrial 
Real estate mortgage 
Real estate construction 
Lease financing 
Foreign 

Total commercial 

Consumer: 

$ 

Real estate 1-4 family first mortgage 
Real estate 1-4 family junior lien mortgage   
Credit card 
Other revolving credit and installment 
Trial modifications (6) 

Total consumer 

Total 

Year ended December 31, 2011  

Commercial: 

Commercial and industrial 
Real estate mortgage 
Real estate construction 
Lease financing 
Foreign 

Total commercial 

Consumer: 

Real estate 1-4 family first mortgage 
Real estate 1-4 family junior lien mortgage 
Credit card 
Other revolving credit and installment 
Trial modifications (6) 

Total consumer 

Total 

$ 

$ 

$ 

 11  
 47  
 12  
 -  
 -  

 70  

 1,371  
 79  
 -  
 5  
 -  

 1,455  

 1,525  

 166  
 113  
 29  
 -  
 -  

 308  

 1,629  
 98  
 -  
 74  
 -  

 1,801  

 2,109  

 35  
 219  
 19  
 -  
 -  

 273  

 1,302  
 244  
 241  
 55  
 -  

 1,842  

 2,115  

 64  
 146  
 114  
 -  
 -  

 324  

 1,908  
 559  
 336  
 119  
 -  

 2,922  

 3,246  

 1,370  
 1,907  
 531  
 4  
 19  

 3,831  

 5,822  
 756  
 -  
 287  
 666  

 1,416   
 2,173   
 562   
 4   
 19   

 4,174   

 8,495   
 1,079   
 241   
 347   
 666   

 7,531  

 10,828   

 11,362  

 15,002   

 2,412  
 1,894  
 421  
 57  
 22  

 4,806  

 934  
 197  
 -  
 7  
 651  

 1,789  

 6,595  

 2,642   
 2,153   
 564   
 57   
 22   

 5,438   

 4,471   
 854   
 336   
 200   
 651   

 6,512   

 11,950   

 40  
 12  
 10  
 -  
 -  

 62  

 547  
 512  
 -  
 55  
 -  

 1,114  

 1,176  

 84  
 24  
 26  
 -  
 -  

 1.60  % $ 
 1.57 
 1.69 
 - 
 - 

 1.58 

 3.00 
 3.70 
 10.85 
 6.82 
 - 

 3.78 

 3.59  % $ 

 3.13  % $ 
 1.46 
 0.81 
 - 
 - 

 134  

 1.55 

 293  
 28  
 2  
 24  
 -  

 347  

 481  

 3.27 
 4.34 
 10.77 
 6.36 
 - 

 4.00 

 3.82  % $ 

 38  
 226  
 19  
 -  
 -  

 283  

 2,379  
 313  
 241  
 58  
 -  

 2,991  

 3,274  

 69  
 160  
 125  
 -  
 -  

 354  

 3,322  
 654  
 260  
 181  
 -  

 4,417  

 4,771  

(1)  Amounts represent the recorded investment in loans after recognizing the effects of the TDR, if any. TDRs with multiple types of concessions are presented only once in the 

table in the first category type based on the order presented.  

(2)  Principal modifications include principal forgiveness at the time of the modification, contingent principal forgiveness granted over the life of the loan based on borrower 

performance, and principal that has been legally separated and deferred to the end of the loan, with a zero percent contractual interest rate. 

(3)  Other interest rate concessions include loans modified to an interest rate that is not commensurate with the credit risk, even though the rate may have been increased. 

These modifications would include renewals, term extensions and other interest adjustments, but exclude modifications that also forgive principal and/or reduce the interest 
rate. Year ended December 31, 2012, includes $5.2 billion of consumer loans, consisting of $4.5 billion of first mortgages, $506 million of junior liens and $140 million of 
auto and other loans, resulting from the OCC guidance issued in third quarter 2012, which requires consumer loans discharged in bankruptcy to be classified as TDRs, as well 
as written down to net realizable collateral value. 

(4)  Charge-offs include write-downs of the investment in the loan in the period it is contractually modified. The amount of charge-off will differ from the modification terms if the 

loan has been charged down prior to the modification based on our policies. In addition, there may be cases where we have a charge-off/down with no legal principal 
modification. Modifications resulted in legally forgiving principal (actual, contingent or deferred) of $495 million and $577 million for years ended December 31, 2012 and 
2011, respectively. Year ended December 31, 2012, includes $888 million in charge-offs on consumer loans resulting from the OCC guidance discussed above. 

(5)  Reflects the effect of reduced interest rates to loans with principal or interest rate reduction primary modification type. 
(6)  Trial modifications are granted a delay in payments due under the original terms during the trial payment period. However, these loans continue to advance through 
delinquency status and accrue interest according to their original terms. Any subsequent permanent modification generally includes interest rate related concessions; 
however, the exact concession type and resulting financial effect are usually not known until the loan is permanently modified. Trial modifications for the period are 
presented net of any trial modifications that successfully complete the program requirements. Such successful modifications are included as an addition to the appropriate 
loan category in the period they successfully complete the program requirements. 

162

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
  
 
  
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
   
 
   
 
 
   
 
 
   
 
 
   
 
 
 
   
 
 
 
 
 
 
 
  
   
 
 
 
 
 
 
 
  
   
 
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The table below summarizes permanent modification TDRs 

that have defaulted in the current period within 12 months of 
their permanent modification date. We are reporting these 
defaulted TDRs based on a payment default definition of 90 days 
past due for the commercial portfolio segment and 60 days past 
due for the consumer portfolio segment.  

(in millions) 

Commercial: 

Recorded 
investment of defaults 

Year ended December 31, 

 2012  

 2011  

Commercial and industrial 

$ 

Real estate mortgage 

Real estate construction 

Lease financing 

Foreign 

 379  

 579  

 261  

 1  

 -  

 216  

 331  

 69  

 1  

 1  

Total commercial 

 1,220  

 618  

Consumer: 

Real estate 1-4 family first mortgage 

 567  

 1,110  

Real estate 1-4 family junior lien mortgage 

Credit card 

  Other revolving credit and installment 

Total consumer 

Total 

 55  

 94  

 56  

 137  

 156  

 113  

 772  

 1,516  

$ 

 1,992  

 2,134  

Purchased Credit-Impaired Loans 
Substantially all of our PCI loans were acquired from Wachovia 
on December 31, 2008. The following table presents PCI loans 
net of any remaining purchase accounting adjustments. Real 
estate 1-4 family first mortgage PCI loans are predominantly 
Pick-a-Pay loans. 

(in millions) 

Commercial:  

     Commercial and industrial 

     Real estate mortgage 

     Real estate construction 

     Foreign 

Total commercial 

Consumer: 

     Real estate 1-4 family first mortgage 

     Real estate 1-4 family junior lien mortgage 

     Other revolving credit and installment 

Total consumer 

Total PCI loans (carrying value) 

Total PCI loans (unpaid principal balance) 

 2012  

 2011  

 2010 

 2009  

 2008 

December 31, 

$ 

 259  

 399  

 718 

 1,970  

 3,270  

 2,855 

 877  

 871  

 1,745  

 1,353  

 2,949 

 1,413 

 1,911  

 4,137  

 5,207  

 1,733  

 4,580 

 5,803 

 6,462 

 1,859 

 3,977  

 6,767  

 7,935 

 12,988  

 18,704 

 26,839  

 29,746  

 33,245 

 38,386  

 39,214 

 152  

 206  

 -  

 -  

 250 

 - 

 331  

 -  

 728 

 151 

 26,991  

 29,952  

 33,495 

 38,717  

 40,093 

 30,968  

 36,719  

 41,430 

 51,705  

 58,797 

 45,174  

 55,312  

 64,331 

 83,615  

 98,182 

$ 

$ 

163

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
       
 
   
 
 
 
 
 
 
 
       
 
       
 
 
 
 
 
 
   
 
 
 
 
Note 6:  Loans and Allowance for Credit Losses (continued) 

ACCRETABLE YIELD  The excess of cash flows expected to be 
collected over the carrying value of PCI loans is referred to as the 
accretable yield and is recognized in interest income using an 
effective yield method over the remaining life of the loan, or 
pools of loans. The accretable yield is affected by: 
(cid:120) 

changes in interest rate indices for variable rate PCI loans – 
expected future cash flows are based on the variable rates in 
effect at the time of the regular evaluations of cash flows 
expected to be collected; 
changes in prepayment assumptions – prepayments affect 
the estimated life of PCI loans which may change the 
amount of interest income, and possibly principal, expected 
to be collected; and 
changes in the expected principal and interest payments 
over the estimated life – updates to expected cash flows are 
driven by the credit outlook and actions taken with 
borrowers. Changes in expected future cash flows from loan 
modifications are included in the regular evaluations of cash 
flows expected to be collected. 

(cid:120) 

(cid:120) 

During 2012, our expectation of cash flows was favorably 
impacted by lower expected defaults and losses as a result of 
observed strengthening in housing prices and the impact of our 
modification efforts. These factors favorably impacted 
probability of default and loss severity, reducing our expected 
loss on PCI loans, primarily Pick-a-Pay, and increasing the 
estimated weighted-average remaining life of the PCI portfolios 
and resulting expected interest to be collected. Accordingly, we 
increased accretable yield for $1.1 billion of transfers out of 
nonaccretable difference for the increase in principal expected to 
be collected, and by $3.6 billion for the increase in interest 
income expected to be collected. 

The change in the accretable yield related to PCI loans is 

presented in the following table.  

(in millions) 

Total, beginning of year 

Addition of accretable yield due to acquisitions 

Accretion into interest income (1) 
Accretion into noninterest income due to sales (2) 

Reclassification from nonaccretable difference for loans with improving credit-related cash flows 
Changes in expected cash flows that do not affect nonaccretable difference (3) 

Total, end of year 

Year ended December 31, 

 2012  

 2011  

 2010 

 2009  

$ 

 15,961  
 3  

 (2,152) 
 (5) 

 1,141  
 3,600  

 16,714  
 128  

 (2,206) 
 (189) 

 373  
 1,141  

 14,559 
 - 

 (2,392)
 (43)

 3,399 
 1,191 

 10,447  
 -  

 (2,601) 
 (5) 

 441  
 6,277  

$ 

 18,548  

 15,961  

 16,714 

 14,559  

(1)  Includes accretable yield released as a result of settlements with borrowers, which is included in interest income. 
(2)  Includes accretable yield released as a result of sales to third parties, which is included in noninterest income. 
(3)  Represents changes in cash flows expected to be collected due to the impact of modifications, changes in prepayment assumptions and changes in interest rates on variable 

rate PCI loans. 

164

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
PCI ALLOWANCE  Based on our regular evaluation of estimates 
of cash flows expected to be collected, we may establish an 
allowance for a PCI loan or pool of loans, with a charge to 
income though the provision for losses. The following table 
summarizes the changes in allowance for PCI loan losses. 

(in millions) 

Balance, December 31, 2008 

Provision for losses due to credit deterioration 

Charge-offs  

Balance, December 31, 2009 

Provision for losses due to credit deterioration 
Charge-offs  

Balance, December 31, 2010 

Provision for losses due to credit deterioration 

Charge-offs  

Balance, December 31, 2011 

Provision for losses due to credit deterioration 

Charge-offs  

Balance, December 31, 2012 

COMMERCIAL PCI CREDIT QUALITY INDICATORS  The following 
table provides a breakdown of commercial PCI loans by risk category. 

  Commercial  Pick-a-Pay 

consumer 

Total 

Other 

$ 

 -  

 850  

 (520) 

 330  

 712  
 (776) 

 266  

 106  

 (207) 

 165  
 25  

 (102) 

$ 

 88  

 -  

 -  

 -  

 -  

 -  
 -  

 -  

 -  

 -  

 -  
 -  

 -  

 -  

 -  

 3  

 -  

 3  

 59  
 (30) 

 32  

 54  

 (20) 

 66  
 7  

 -  

 853  

 (520) 

 333  

 771  
 (806) 

 298  

 160  

 (227) 

 231  
 32  

 (44) 

 (146) 

 29  

 117  

(in millions) 

December 31, 2012 

By risk category: 

      Pass 

      Criticized 

Total commercial PCI loans 

December 31, 2011 

By risk category: 
     Pass 

     Criticized 

Total commercial PCI loans 

Commercial 

and 

Real

estate

Real 

estate 

industrial 

mortgage

construction 

Foreign 

Total

$ 

$ 

$ 

$ 

 95  

 164  

 341 

 1,629 

 259  

 1,970 

 207  

 670  

 877  

 255  

 616  

 898 

 3,079 

 871  

 3,977 

 191  

 208  

 399  

 640 

 2,630 

 3,270 

 321  

 1,424  

 -  

 1,353  

 1,152 

 5,615 

 1,745  

 1,353  

 6,767 

165

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
   
 
 
 
 
Note 6:  Loans and Allowance for Credit Losses (continued) 

The following table provides past due information for commercial PCI loans. 

(in millions) 

December 31, 2012 

By delinquency status: 

Commercial 

and  

Real 

estate 

Real 

estate 

industrial 

mortgage 

construction 

Foreign 

Total 

    Current-29 DPD and still accruing 

$ 

 235  

 1,804  

30-89 DPD and still accruing 

90+ DPD and still accruing 

 1  

 23  

 26  

 140  

Total commercial PCI loans 

$ 

 259  

 1,970  

 699  

 51  

 127  

 877  

 704  

 -  

 167  

 871  

 3,442  

 78  

 457  

 3,977  

December 31, 2011 

By delinquency status: 

    Current-29 DPD and still accruing 

30-89 DPD and still accruing 

90+ DPD and still accruing 

Total commercial PCI loans 

$ 

$ 

 359  

 22  

 18  

 399  

 2,867  

 1,206  

 1,178  

 5,610  

 178  

 225  

 72  

 467  

 -  

 175  

 272  

 885  

 3,270  

 1,745  

 1,353  

 6,767  

CONSUMER PCI CREDIT QUALITY INDICATORS  Our consumer 
PCI loans were aggregated into several pools of loans at 
acquisition. Below, we have provided credit quality indicators 
based on the unpaid principal balance (adjusted for write-

downs) of the individual loans included in the pool, but we have 
not allocated the remaining purchase accounting adjustments, 
which were established at a pool level. The following table 
provides the delinquency status of consumer PCI loans. 

(in millions) 

By delinquency status: 
     Current-29 DPD 

30-59 DPD 
60-89 DPD 

90-119 DPD 
120-179 DPD 

180+ DPD 

December 31, 2012 

December 31, 2011 

  Real estate Real estate 

  1-4 family 1-4 family 

first

junior lien 

  Real estate Real estate 

  1-4 family 1-4 family 

first

junior lien 

  mortgage mortgage 

Total

mortgage mortgage 

Total 

$ 

 22,304 

 198  

 22,502 

 25,693 

 268  

 25,961  

 2,587 
 1,361 

 650 
 804 

 11  
 7  

 6  
 7  

 2,598 
 1,368 

 656 
 811 

 5,356 

 116  

 5,472 

 3,272 
 1,433 

 791 
 1,169 

 5,921 

 20  
 9  

 8  
 10  

 3,292  
 1,442  

 799  
 1,179  

 150  

 6,071  

Total consumer PCI loans (adjusted unpaid principal balance) $ 

 33,062 

 345  

 33,407 

 38,279 

 465  

 38,744  

Total consumer PCI loans (carrying value) 

$ 

 26,839 

 152  

 26,991 

 29,746 

 206  

 29,952  

166

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
The following table provides FICO scores for consumer PCI loans. 

(in millions) 

By FICO: 

      < 600 

600-639 

640-679 

680-719 

720-759 

760-799 

800+ 

No FICO available 

December 31, 2012   

December 31, 2011 

  Real estate  Real estate

  1-4 family  1-4 family

first 

junior lien

  Real estate  Real estate

  1-4 family  1-4 family

first 

junior lien

mortgage  mortgage

Total   

mortgage  mortgage

Total 

$ 

 13,163  

 144 

 13,307    

 17,169  

 210 

 17,379  

 6,673  

 6,602  

 3,635  

 1,757  

 874  

 202  

 156  

 68 

 73 

 39 

 11 

 6 

 1 

 3 

 6,741    

 6,675    

 3,674    

 1,768    

 880    

 203    

 159    

 7,489  

 6,646  

 3,698  

 1,875  

 903  

 215  

 284  

 83 

 89 

 47 

 14 

 6 

 2 

 14 

 7,572  

 6,735  

 3,745  

 1,889  

 909  

 217  

 298  

Total consumer PCI loans (adjusted unpaid principal balance) $ 

 33,062  

 345 

 33,407    

 38,279  

 465 

 38,744  

Total consumer PCI loans (carrying value) 

$ 

 26,839  

 152 

 26,991    

 29,746  

 206 

 29,952  

The following table shows the distribution of consumer PCI 

 loans by LTV for real estate 1-4 family first mortgages and by 
 CLTV for real estate 1-4 family junior lien mortgages. 

(in millions) 

By LTV/CLTV: 

     0-60% 

60.01-80% 

80.01-100% 

100.01-120% (1) 

  > 120% (1) 

No LTV/CLTV available 

December 31, 2012   

December 31, 2011 

Real estate  Real estate
  1-4 family  1-4 family

first 

junior lien
mortgage  mortgage

  Real estate  Real estate
  1-4 family  1-4 family

first 

junior lien
mortgage  mortgage

by LTV 

by CLTV

Total   

by LTV 

by CLTV

Total 

$ 

 1,374  

 4,119  

 9,576  

 8,084  

 9,889  

 20  

 21 

 30 

 61 

 93 

 1,395    

 4,149    

 9,637    

 8,177    

 1,243  

 3,806  

 9,341  

 9,471  

 25 

 49 

 63 

 79 

 1,268  

 3,855  

 9,404  

 9,550  

 138 

 10,027    

 14,318  

 246 

 14,564  

 2 

 22    

 100  

 3 

 103  

Total consumer PCI loans (adjusted unpaid principal balance) $ 

 33,062  

 345 

 33,407    

 38,279  

 465 

 38,744  

Total consumer PCI loans (carrying value) 

$ 

 26,839  

 152 

 26,991    

 29,746  

 206 

 29,952  

(1)  Reflects total loan balances with LTV/CLTV amounts in excess of 100%. In the event of default, the loss content would generally be limited to only the amount in excess of 

100% LTV/CLTV. 

167

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
Note 7:  Premises, Equipment, Lease Commitments and Other Assets 

  Operating lease rental expense (predominantly for premises), 
net of rental income, was $1.1 billion, $1.2 billion and 
$1.3 billion in 2012, 2011 and 2010, respectively. 
  The components of other assets were: 

December 31,

 2012  

 2011 

$ 

 1,832  

 1,825 

 7,670  

 7,194  

 7,441 

 7,195 

 1,839  

 1,725 

Total premises and equipment 

 18,657  

 18,333 

Cost method: 

(in millions) 

 122  

 147 

Nonmarketable equity investments: 

 9,229  

 8,802 

Federal bank stock 

Private equity investments 

$ 

(in millions) 

Land 

Buildings 

Furniture and equipment 

Leasehold improvements 

Premises and equipment leased 

under capital leases 

Less: Accumulated depreciation 

and amortization 

  Net book value, 

December 31,

 2012  

 2011  

 2,572  

 4,227  

 3,444  

 4,617  

 6,799  

 8,061  

 4,767  

 6,156  

 4,077  

 4,670  

Total cost method 

Equity method and other: 

LIHTC investments (1) 

Private equity and other 

Total equity method and other 

 10,923  

 8,747  

Total nonmarketable  

equity investments (2) 

 17,722  

 16,808  

Corporate/bank-owned life insurance 

Accounts receivable 

Interest receivable 

Core deposit intangibles 

Customer relationship and  

 18,649  

 20,146  

 25,828  

 25,939  

 5,006  

 5,915  

 5,296  

 7,311  

other amortized intangibles 

 1,352  

 1,639  

Foreclosed assets: 

  GNMA (3) 

  Other 

Operating lease assets 

Due from customers on acceptances 

Other 

 1,509  

 2,514  

 2,001  

 282  

 1,319  

 3,342  

 1,825  

 225  

 12,800  

 17,172  

Total other assets 

$ 

 93,578  

 101,022  

(1)  Represents low income housing tax credit investments. 
(2)  Proceeds from sales of nonmarketable equity investments totaled $2.3 billion 

and $2.4 billion and purchases totaled $2.6 billion and $2.7 billion for 2012 and 
2011, respectively.  

(3)  These are foreclosed real estate securing GNMA loans. Both principal and 

interest for government insured/guaranteed loans secured by the foreclosed real 
estate are collectible because the loans are insured by the FHA or guaranteed by 
the VA. 

  Income related to nonmarketable equity investments was: 

(in millions) 

 2012 

 2011  

 2010 

Year ended December 31,

premises and equipment 

$ 

 9,428  

 9,531 

Depreciation and amortization expense for premises and 
equipment was $1.3 billion, $1.4 billion and $1.5 billion in 2012, 
2011 and 2010, respectively. 
  Dispositions of premises and equipment, included in 
noninterest expense, resulted in a net gain of $7 million in 2012, 
and net losses of $17 million and $115 million in 2011 and 2010, 
respectively. 
  We have obligations under a number of noncancelable 
operating leases for premises and equipment. The leases 
predominantly expire over the next 15 years, with the longest 
expiring in 2105, and many provide for periodic adjustment of 
rentals based on changes in various economic indicators. Some 
leases also include a renewal option. The following table 
provides the future minimum payments under capital leases and 
noncancelable operating leases, net of sublease rentals, with 
terms greater than one year as of December 31, 2012. 

  Operating   

leases   

Capital

leases

$ 

 1,311    

 1,184    

 970    

 808    

 657    

 2,594    

 3 

 3 

 3 

 3 

 2 

 15 

 29 

 (8)

 (9)

(in millions) 

Year ended December 31, 

2013  

2014  

2015  

2016  

2017  

Thereafter 

Executory costs 

Amounts representing interest 

Present value of net minimum 

lease payments 

168

Total minimum lease payments 

$ 

 7,524    

$ 

Net realized gains from private 

equity investments 

$ 

 12 

All other 

Total 

$ 

 1,086 

 (185)

$ 

 901 

 842  

 (298) 

 544  

 534 

 (188)

 346 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
   
 
   
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 8:  Securitizations and Variable Interest Entities 

Involvement with SPEs 
In the normal course of business, we enter into various types of 
on- and off-balance sheet transactions with special purpose 
entities (SPEs), which are corporations, trusts or partnerships 
that are established for a limited purpose. Generally, SPEs are 
formed in connection with securitization transactions. In a 
securitization transaction, assets from our balance sheet are 
transferred to an SPE, which then issues to investors various 
forms of interests in those assets and may also enter into 
derivative transactions. In a securitization transaction, we 
typically receive cash and/or other interests in an SPE as 
proceeds for the assets we transfer. Also, in certain transactions, 
we may retain the right to service the transferred receivables and 
to repurchase those receivables from the SPE if the outstanding 
balance of the receivables falls to a level where the cost exceeds 
the benefits of servicing such receivables. In addition, we may 
purchase the right to service loans in an SPE that were 
transferred to the SPE by a third party. 

In connection with our securitization activities, we have 
various forms of ongoing involvement with SPEs, which may 
include: 
(cid:135) 

underwriting securities issued by SPEs and subsequently 
making markets in those securities; 
providing liquidity facilities to support short-term 
obligations of SPEs issued to third party investors; 
providing credit enhancement on securities issued by SPEs 
or market value guarantees of assets held by SPEs through 
the use of letters of credit, financial guarantees, credit 
default swaps and total return swaps; 
entering into other derivative contracts with SPEs; 
holding senior or subordinated interests in SPEs;  
acting as servicer or investment manager for SPEs; and 
providing administrative or trustee services to SPEs. 

(cid:135) 

(cid:135) 

(cid:135) 
(cid:135) 
(cid:135) 
(cid:135) 

SPEs are generally considered variable interest entities 

(VIEs). A VIE is an entity that has either a total equity 
investment that is insufficient to finance its activities without 
additional subordinated financial support or whose equity 
investors lack the ability to control the entity’s activities. A VIE is 
consolidated by its primary beneficiary, the party that has both 
the power to direct the activities that most significantly impact 
the VIE and a variable interest that could potentially be 
significant to the VIE. A variable interest is a contractual, 
ownership or other interest that changes with changes in the fair 
value of the VIE’s net assets. To determine whether or not a 
variable interest we hold could potentially be significant to the 
VIE, we consider both qualitative and quantitative factors 
regarding the nature, size and form of our involvement with the 
VIE. We assess whether or not we are the primary beneficiary of 
a VIE on an on-going basis. 
  We have segregated our involvement with VIEs between 
those VIEs which we consolidate, those which we do not 
consolidate and those for which we account for the transfers of 
financial assets as secured borrowings. Secured borrowings are 
transactions involving transfers of our financial assets to third 
parties that are accounted for as financings with the assets 
pledged as collateral. Accordingly, the transferred assets remain 
recognized on our balance sheet. Subsequent tables within this 
Note further segregate these transactions by structure type. 

169

 
 
 
 
 
 
 
 
Note 8:  Securitizations and Variable Interest Entities (continued) 

The classifications of assets and liabilities in our balance sheet associated with our transactions with VIEs follow: 

(in millions) 

December 31, 2012 

Cash  

Trading assets  
Securities available for sale (1) 

Mortgages held for sale 
Loans 

Mortgage servicing rights 
Other assets  

Total assets  

Short-term borrowings  
Accrued expenses and other liabilities  

Long-term debt  

Total liabilities 

Noncontrolling interests  

  Net assets 

December 31, 2011 

Cash 

Trading assets  

Securities available for sale (1) 

Mortgages held for sale  

Loans 

Mortgage servicing rights  

Other assets  

Total assets  

Short-term borrowings  

Accrued expenses and other liabilities 

Long-term debt 

Total liabilities 

Noncontrolling interests 

  Net assets 

VIEs that we  

do not  
consolidate 

  Transfers that
we account

VIEs 

that we 
consolidate 

for as secured
borrowings

$ 

 -   

 1,902   
 19,900   

 -   
 9,841   

 11,114   
 4,993   

 260   

 114   
 2,772   

 469   
 10,553   

 -   
 457   

 30   

 218   
 14,848   

 -   
 7,088   

 -   
 161   

Total 

 290  

 2,234  
 37,520  

 469  
 27,482  

 11,114  
 5,611  

 47,750   

 14,625   

 22,345   

 84,720  

 -   
 3,441   

 2,059  (2) 
 901  (2) 

 13,228   
 20   

 -   

 3,483  (2) 

 6,520   

 15,287  
 4,362  

 10,003  

 3,441   

 6,443   

 19,768   

 29,652  

 -   

 48   

 -   

 48  

$ 

 44,309   

 8,134   

 2,577   

 55,020  

$ 

 -   

 3,723   

 21,708   

 -   

 11,404   

 12,080   

 4,494   

 321   

 293   

 3,332   

 444   

 11,967   

 -   

 1,858   

 11   

 30   

 11,671   

 -   

 7,181   

 -   

 137   

 332  

 4,046  

 36,711  

 444  

 30,552  

 12,080  

 6,489  

 53,409   

 18,215   

 19,030   

 90,654  

 -   

 3,350   

 -   

 3,350   

 3,450  (2) 

 10,682   

 1,138  (2) 

 121   

 4,932  (2) 

 6,686   

 14,132  

 4,609  

 11,618  

 9,520   

 17,489   

 30,359  

 -   

 61   

 -   

 61  

$ 

 50,059   

 8,634   

 1,541   

 60,234  

(1)  Excludes certain debt securities related to loans serviced for the Federal National Mortgage Association (FNMA), Federal Home Loan Mortgage Corporation (FHLMC) and 

GNMA. 

(2)  Includes the following VIE liabilities at December 31, 2012, and December 31, 2011, respectively, with recourse to the general credit of Wells Fargo: Short-term borrowings, 

$2.1 billion and $3.4 billion; Accrued expenses and other liabilities, $767 million and $963 million; and Long-term debt, $29 million and $30 million. 

Transactions with Unconsolidated VIEs 
Our transactions with VIEs include securitizations of residential 
mortgage loans, CRE loans, student loans and auto loans and 
leases; investment and financing activities involving CDOs 
backed by asset-backed and CRE securities, collateralized loan 
obligations (CLOs) backed by corporate loans, and other types of 
structured financing. We have various forms of involvement with 
VIEs, including holding senior or subordinated interests, 
entering into liquidity arrangements, credit default swaps and 
other derivative contracts. Involvements with these 
unconsolidated VIEs are recorded on our balance sheet 
primarily in trading assets, securities available for sale, loans, 
MSRs, other assets and other liabilities, as appropriate. 

The following tables provide a summary of unconsolidated 
VIEs with which we have significant continuing involvement, but 
we are not the primary beneficiary. We do not consider our 

continuing involvement in an unconsolidated VIE to be 
significant when it relates to third-party sponsored VIEs for 
which we were not the transferor or if we were the sponsor but 
do not have any other significant continuing involvement. 

Significant continuing involvement includes transactions 

where we were the sponsor or transferor and have other 
significant forms of involvement. Sponsorship includes 
transactions with unconsolidated VIEs where we solely or 
materially participated in the initial design or structuring of the 
entity or marketing of the transaction to investors. When we 
transfer assets to a VIE and account for the transfer as a sale, we 
are considered the transferor. We consider investments in 
securities held outside of trading, loans, guarantees, liquidity 
agreements, written options and servicing of collateral to be 
other forms of involvement that may be significant. We have 
excluded certain transactions with unconsolidated VIEs from the 

170

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
balances presented in the table below where we have determined 
that our continuing involvement is not significant due to the 
temporary nature and size of our variable interests, because we 

were not the transferor or because we were not involved in the 
design or operations of the unconsolidated VIEs. 

(in millions) 

December 31, 2012 

Residential mortgage loan 

securitizations: 

Conforming 

        Other/nonconforming 

Commercial mortgage securitizations 

Collateralized debt obligations: 

        Debt securities 

Loans (2) 

Asset-based finance structures 

Tax credit structures 

Collateralized loan obligations 

Investment funds  

Other (3) 

Total 

Residential mortgage loan 

securitizations: 

Conforming 

  Other/nonconforming 

Commercial mortgage securitizations 

Collateralized debt obligations: 

  Debt securities 

Loans (2) 

Asset-based finance structures 

Tax credit structures 

Collateralized loan obligations 

Investment funds  

Other (3) 

Total 

(continued on following page) 

Total   

Debt and 

VIE   

equity

Servicing 

Other

  commitments

and

assets 

interests (1)

assets  Derivatives 

guarantees

Net 

assets 

Carrying value - asset (liability) 

$ 

 1,268,494    

 49,794    

 168,126    

 6,940    

 8,155    

 10,404    

 20,098    

 6,641    

 4,771    

 10,401    

 3,620 

 2,188 

 7,081 

 13 

 7,962 

 7,155 

 5,180 

 1,439 

 49 

 977 

 10,336  

 284  

 466  

 -  

 -  

 -  

 -  

 -  

 -  

 28  

 -  

 -  

 404  

 471  

 -  

 (104) 

 -  

 1  

 -  

 14  

 (1,690)

 12,266  

 (53)

 - 

 144 

 - 

 - 

 (1,657)

 - 

 - 

 1 

 2,419  

 7,951  

 628  

 7,962  

 7,051  

 3,523  

 1,440  

 49  

 1,020  

$ 

 1,553,824    

 35,664 

 11,114  

 786  

 (3,255)

 44,309  

Maximum exposure to loss 

$ 

 3,620 

 2,188 

 7,081 

 13 

 7,962 

 7,155 

 5,180 

 1,439 

 49 

 977 

 10,336  

 284  

 466  

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 446  

 471  

 -  

 104  

 -  

 1  

 -  

 28  

 318  

 5,061 

 19,017  

 353 

 - 

 2,825  

 7,993  

 144 

 - 

 1,967 

 247 

 261 

 27 

 119 

 628  

 7,962  

 9,226  

 5,427  

 1,701  

 76  

 1,442  

$ 

 35,664 

 11,114  

 1,340  

 8,179 

 56,297  

171

 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
 
   
 
 
 
 
       
 
 
   
    
  
  
  
  
 
       
 
 
 
 
 
 
  
 
 
 
 
 
 
   
 
   
 
 
 
 
 
   
 
 
 
 
 
 
   
 
   
 
   
 
   
    
  
  
  
  
 
   
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
   
 
 
 
 
 
   
   
 
 
 
 
 
   
 
 
 
 
Note 8:  Securitizations and Variable Interest Entities (continued) 

(continued from previous page) 

(in millions) 

December 31, 2011 

Residential mortgage loan securitizations: 

     Conforming 

     Other/nonconforming 

Commercial mortgage securitizations 

Collateralized debt obligations: 

  Debt securities 

Loans (2) 

Asset-based finance structures 

Tax credit structures 

Collateralized loan obligations 

Investment funds  

Other (3) 

Total 

Residential mortgage loan securitizations: 

   Conforming 

   Other/nonconforming 

Commercial mortgage securitizations 

Collateralized debt obligations: 

   Debt securities 

   Loans (2) 

Asset-based finance structures 

Tax credit structures 

Collateralized loan obligations 

Investment funds 

Other (3) 

Total 

Total   
VIE   

Debt and  
equity 

Servicing 

Other 

 commitments 
and 

Net 

assets    interests (1) 

assets  Derivatives 

guarantees 

assets 

$   1,135,629    

 4,682  

 11,070  

 61,461    

 179,007    

 11,240    

 9,757    

 9,606    

 19,257    

 12,191    

 6,318    

 2,460  

 7,063  

 1,107  

 9,511  

 6,942  

 4,119  

 2,019  

 -  

 353  

 623  

 -  

 -  

 -  

 -  

 -  

 -  

Carrying value - asset (liability) 

 -  

 1  

 349  

 193  

 -  

 (130) 

 -  

 40  

 -  

 (975) 

 14,777  

 (48) 

 -  

 2,766  

 8,035  

 -  

 -  

 -  

 (1,439) 

 -  

 -  

 1,300  

 9,511  

 6,812  

 2,680  

 2,059  

 -  

 18,717    

 1,896  

 34  

 190  

 (1) 

 2,119  

$   1,463,183    

 39,799  

 12,080  

 643  

 (2,463) 

 50,059  

Maximum exposure to loss 

$ 

 4,682  

 11,070  

 2,460  

 7,063  

 1,107  

 9,511  

 6,942  

 4,119  

 2,019  

 -  

 353  

 623  

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 1  

 538  

 874  

 -  

 130  

 -  

 41  

 -  

 1,896  

 34  

 903  

 3,657  

 19,409  

 295  

 -  

 3,109  

 8,224  

 -  

 -  

 1,504  

 -  

 523  

 41  

 150  

 1,981  

 9,511  

 8,576  

 4,119  

 2,583  

 41  

 2,983  

$ 

 39,799  

 12,080  

 2,487  

 6,170  

 60,536  

(1)  Includes total equity interests of $5.8 billion and $4.5 billion at December 31, 2012 and 2011, respectively. The December 31, 2011 equity interests balance has been 

revised to include tax credit structures, which are all equity interests. Also includes debt interests in the form of both loans and securities. Excludes certain debt securities 
held related to loans serviced for FNMA, FHLMC and GNMA. 

(2)  Represents senior loans to trusts that are collateralized by asset-backed securities. The trusts invest primarily in senior tranches from a diversified pool of primarily U.S. 
asset securitizations, of which all are current, and over 83% and 88% were rated as investment grade by the primary rating agencies at December 31, 2012 and 2011, 
respectively. These senior loans are accounted for at amortized cost and are subject to the Company’s allowance and credit charge-off policies. 

(3)  Includes structured financing, student loan securitizations, auto loan and lease securitizations and credit-linked note structures. Also contains investments in auction rate 

securities (ARS) issued by VIEs that we do not sponsor and, accordingly, are unable to obtain the total assets of the entity. 

172

 
 
 
   
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
   
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
   
   
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
 
 
   
   
 
   
 
   
    
  
  
  
  
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
   
In the two preceding tables, “Total VIE assets” represents the 

remaining principal balance of assets held by unconsolidated 
VIEs using the most current information available. For VIEs that 
obtain exposure to assets synthetically through derivative 
instruments, the remaining notional amount of the derivative is 
included in the asset balance. “Carrying value” is the amount in 
our consolidated balance sheet related to our involvement with 
the unconsolidated VIEs. “Maximum exposure to loss” from our 
involvement with off-balance sheet entities, which is a required 
disclosure under GAAP, is determined as the carrying value of 
our involvement with off-balance sheet (unconsolidated) VIEs 
plus the remaining undrawn liquidity and lending commitments, 
the notional amount of net written derivative contracts, and 
generally the notional amount of, or stressed loss estimate for, 
other commitments and guarantees. It represents estimated loss 
that would be incurred under severe, hypothetical 
circumstances, for which we believe the possibility is extremely 
remote, such as where the value of our interests and any 
associated collateral declines to zero, without any consideration 
of recovery or offset from any economic hedges. Accordingly, 
this required disclosure is not an indication of expected loss. 

RESIDENTIAL MORTGAGE LOANS  Residential mortgage loan 
securitizations are financed through the issuance of fixed- or 
floating-rate-asset-backed-securities, which are collateralized by 
the loans transferred to a VIE. We typically transfer loans we 
originated to these VIEs, account for the transfers as sales, retain 
the right to service the loans and may hold other beneficial 
interests issued by the VIEs. We also may be exposed to limited 
liability related to recourse agreements and repurchase 
agreements we make to our issuers and purchasers, which are 
included in other commitments and guarantees. In certain 
instances, we may service residential mortgage loan 
securitizations structured by third parties whose loans we did 
not originate or transfer. Our residential mortgage loan 
securitizations consist of conforming and nonconforming 
securitizations. 
  Conforming residential mortgage loan securitizations are 
those that are guaranteed by GSEs, including GNMA. Because of 
the power of the GSEs over the VIEs that hold the assets from 
these conforming residential mortgage loan securitizations, we 
do not consolidate them. 
  The loans sold to the VIEs in nonconforming residential 
mortgage loan securitizations are those that do not qualify for a 
GSE guarantee. We may hold variable interests issued by the 
VIEs, primarily in the form of senior securities. We do not 
consolidate the nonconforming residential mortgage loan 
securitizations included in the table because we either do not 
hold any variable interests, hold variable interests that we do not 
consider potentially significant or are not the primary servicer 
for a majority of the VIE assets. 
  Other commitments and guarantees include amounts related 
to loans sold that we may be required to repurchase, or 
otherwise indemnify or reimburse the investor or insurer for 
losses incurred, due to material breach of contractual 
representations and warranties. The maximum exposure to loss 
for material breach of contractual representations and 
warranties represents a stressed case estimate we utilize for 

determining stressed case regulatory capital needs and is 
considered to be a remote scenario. 

COMMERCIAL MORTGAGE LOAN SECURITIZATIONS 
Commercial mortgage loan securitizations are financed through 
the issuance of fixed- or floating-rate-asset-backed-securities, 
which are collateralized by the loans transferred to the VIE. In a 
typical securitization, we may transfer loans we originate to 
these VIEs, account for the transfers as sales, retain the right to 
service the loans and may hold other beneficial interests issued 
by the VIEs. In certain instances, we may service commercial 
mortgage loan securitizations structured by third parties whose 
loans we did not originate or transfer. We typically serve as 
primary or master servicer of these VIEs. The primary or master 
servicer in a commercial mortgage loan securitization typically 
cannot make the most significant decisions impacting the 
performance of the VIE and therefore does not have power over 
the VIE. We do not consolidate the commercial mortgage loan 
securitizations included in the disclosure because we either do 
not have power or do not have a variable interest that could 
potentially be significant to the VIE. 

COLLATERALIZED DEBT OBLIGATIONS (CDOs)  A CDO is a 
securitization where a VIE purchases a pool of assets consisting 
of asset-backed securities and issues multiple tranches of equity 
or notes to investors. In some CDOs, a portion of the assets are 
obtained synthetically through the use of derivatives such as 
credit default swaps or total return swaps. 
  Prior to 2008, we engaged in the structuring of CDOs on 
behalf of third party asset managers who would select and 
manage the assets for the CDO. Typically, the asset manager has 
some discretion to manage the sale of assets of, or derivatives 
used by the CDO, which generally gives the asset manager the 
power over the CDO. We have not structured these types of 
transactions since the credit market disruption began in late 
2007. 

In addition to our role as arranger we may have other forms 

of involvement with these CDOs, including ones established 
prior to 2008. Such involvement may include acting as liquidity 
provider, derivative counterparty, secondary market maker or 
investor. For certain CDOs, we may also act as the collateral 
manager or servicer. We receive fees in connection with our role 
as collateral manager or servicer. 
  We assess whether we are the primary beneficiary of CDOs 
based on our role in them in combination with the variable 
interests we hold. Subsequently, we monitor our ongoing 
involvement to determine if the nature of our involvement has 
changed. We are not the primary beneficiary of these CDOs in 
most cases because we do not act as the collateral manager or 
servicer, which generally denotes power. In cases where we are 
the collateral manager or servicer, we are not the primary 
beneficiary because we do not hold interests that could 
potentially be significant to the VIE. 

COLLATERALIZED LOAN OBLIGATIONS (CLOs)  A CLO is a 
securitization where an SPE purchases a pool of assets consisting 
of loans and issues multiple tranches of equity or notes to 
investors. Generally, CLOs are structured on behalf of a third 

173

 
 
 
 
 
 
 
 
 
 
 
Note 8:  Securitizations and Variable Interest Entities (continued) 

party asset manager that typically selects and manages the assets 
for the term of the CLO. Typically, the asset manager has the 
power over the significant decisions of the VIE through its 
discretion to manage the assets of the CLO. We assess whether 
we are the primary beneficiary of CLOs based on our role in 
them and the variable interests we hold. In most cases, we are 
not the primary beneficiary because we do not have the power to 
manage the collateral in the VIE. 

In addition to our role as arranger, we may have other forms 
of involvement with these CLOs. Such involvement may include 
acting as underwriter, derivative counterparty, secondary market 
maker or investor. For certain CLOs, we may also act as the 
servicer, for which we receive fees in connection with that role. 
We also earn fees for arranging these CLOs and distributing the 
securities. 

ASSET-BASED FINANCE STRUCTURES  We engage in various 
forms of structured finance arrangements with VIEs that are 
collateralized by various asset classes including energy contracts, 
auto and other transportation leases, intellectual property, 
equipment and general corporate credit. We typically provide 
senior financing, and may act as an interest rate swap or 
commodity derivative counterparty when necessary. In most 
cases, we are not the primary beneficiary of these structures 
because we do not have power over the significant activities of 
the VIEs involved in them. 

For example, we have investments in asset-backed securities 
that are collateralized by auto leases or loans and cash reserves. 
These fixed-rate and variable-rate securities have been 
structured as single-tranche, fully amortizing, unrated bonds 
that are equivalent to investment-grade securities due to their 
significant overcollateralization. The securities are issued by 
VIEs that have been formed by third party auto financing 
institutions primarily because they require a source of liquidity 
to fund ongoing vehicle sales operations. The third party auto 
financing institutions manage the collateral in the VIEs, which is 
indicative of power in them and we therefore do not consolidate 
these VIEs. 

TAX CREDIT STRUCTURES  We co-sponsor and make 
investments in affordable housing and sustainable energy 
projects that are designed to generate a return primarily through 
the realization of federal tax credits. In some instances, our 
investments in these structures may require that we fund future 
capital commitments at the discretion of the project sponsors. 
While the size of our investment in a single entity may at times 
exceed 50% of the outstanding equity interests, we do not 
consolidate these structures due to the project sponsor’s ability 
to manage the projects, which is indicative of power in them. 

INVESTMENT FUNDS  We do not consolidate the investment 
funds because we do not absorb the majority of the expected 
future variability associated with the funds’ assets, including 
variability associated with credit, interest rate and liquidity risks. 

OTHER TRANSACTIONS WITH VIEs  In 2008, legacy Wachovia 
reached an agreement to purchase auction rate securities (ARS) 
at par that were sold to third-party investors by certain of its 

174

subsidiaries. ARS are debt instruments with long-term 
maturities, but which re-price more frequently, and preferred 
equities with no maturity. We purchased all outstanding ARS 
that were issued by VIEs and subject to the agreement. At 
December 31, 2012, we held in our securities available-for-sale 
portfolio $357 million of ARS issued by VIEs redeemed pursuant 
to this agreement, compared with $643 million at 
December 31, 2011. 

In 2009, we reached agreements to purchase additional ARS 

from eligible investors who bought ARS through one of our 
broker-dealer subsidiaries. We purchased all outstanding ARS 
that were issued by VIEs and subject to the agreement. As of 
December 31, 2012, we held in our securities available-for-sale 
portfolio $329 million of ARS issued by VIEs redeemed pursuant 
to this agreement, compared with $624 million at 
December 31, 2011. 
  We do not consolidate the VIEs that issued the ARS because 
we do not have power over the activities of the VIEs.  

TRUST PREFERRED SECURITIES In addition to the 
involvements disclosed in the preceding table, through the 
issuance of trust preferred securities we had junior subordinated 
debt financing with a carrying value of $4.9 billion at December 
31, 2012, and $7.6 billion at December 31, 2011 and $2.5 billion 
of preferred stock at both December 31, 2012, and 2011. In these 
transactions, VIEs that we wholly own issue debt securities or 
preferred equity to third party investors. All of the proceeds of 
the issuance are invested in debt securities or preferred equity 
that we issue to the VIEs. The VIEs’ operations and cash flows 
relate only to the issuance, administration and repayment of the 
securities held by third parties. We do not consolidate these VIEs 
because the sole assets of the VIEs are receivables from us. This 
is the case even though we own all of the voting equity shares of 
the VIEs, have fully guaranteed the obligations of the VIEs and 
may have the right to redeem the third party securities under 
certain circumstances. We report the debt securities issued to 
the VIEs as long-term junior subordinated debt and the 
preferred equity securities issued to the VIEs as preferred stock 
in our consolidated balance sheet. 

In 2012, we redeemed $2.7 billion of trust preferred 

securities that will no longer count as Tier 1 capital under the 
Dodd-Frank Act and the Basel Committee recommendations 
known as the Basel III standards. 

Securitization Activity Related to Unconsolidated 
VIEs 
We use VIEs to securitize consumer and CRE loans and other 
types of financial assets, including student loans and auto loans. 
We typically retain the servicing rights from these sales and may 
continue to hold other beneficial interests in the VIEs. We may 
also provide liquidity to investors in the beneficial interests and 
credit enhancements in the form of standby letters of credit. 
Through these securitizations we may be exposed to liability 
under limited amounts of recourse as well as standard 
representations and warranties we make to purchasers and 
issuers. We had the following cash flows with our securitization 
trusts that were involved in transfers accounted for as sales. 

 
 
 
 
 
  
 
 
  
 
 
 
 
(in millions) 

 2012   

Other  

Year ended December 31, 

 2011   

Other  

 2010  

Other

Mortgage 

financial  

Mortgage 

financial  

Mortgage 

financial

loans 

assets  

loans 

assets  

loans 

assets

Sales proceeds from securitizations (1) 

$ 

 535,372  

Servicing fees  

Other interests held 

Purchases of delinquent assets 

Net servicing advances 

 4,433  

 1,767  

 62  

 226  

 -   

 10   

 135   

 -   

 -   

 337,357  

 4,401  

 1,779  

 9  

 29  

 -   

 11   

 263   

 -   

 -   

 374,488  

 4,316  

 1,786  

 25  

 49  

 - 

 34 

 442 

 - 

 - 

(1)  Represents cash flow data for all loans securitized in the period presented. 

In 2012, 2011, and 2010, we recognized net gains of 

$518 million, $112 million and $27 million, respectively, from 
transfers accounted for as sales of financial assets in 
securitizations. These net gains primarily relate to commercial 
mortgage securitizations and residential mortgage 
securitizations where the loans were not already carried at fair 
value. 

Sales with continuing involvement during 2012, 2011 and 
2010 predominantly related to conforming residential mortgage 
securitizations. During 2012, 2011 and 2010 we transferred 
$517.3 billion, $329.1 billion and $379.0 billion respectively, in 
fair value of conforming residential mortgages to unconsolidated 
VIEs and recorded the transfers as sales. Substantially all of 
these transfers did not result in a gain or loss because the loans 
are already carried at fair value. In connection with all of these 
transfers, in 2012 we recorded a $4.9 billion servicing asset, 
measured at fair value using a Level 3 measurement technique, 
and a $274 million liability for probable repurchase losses. In 
2011, we recorded a $4.0 billion servicing asset and a 
$101 million liability. In 2010, we recorded a $4.5 billion 
servicing asset, with $4.1 billion recorded at fair value as Level 3 
and the remaining $400 million recorded as amortized mortgage 
servicing rights. We also recorded a $144 million repurchase 
liability in 2010. 

We used the following key weighted-average assumptions to 
measure mortgage servicing assets at the date of securitization: 

Residential mortgage 
servicing rights 

 2012  

 2011  

 2010 

Year ended December 31,  

Prepayment speed (1) 

 13.4  % 

 12.8  

 13.5 

Discount rate 

 7.3   

Cost to service ($ per loan) (2)  $ 

 151    

 7.7  

 146  

 5.4 

 151 

(1)  The prepayment speed assumption for residential mortgage servicing rights 
includes a blend of prepayment speeds and default rates. Prepayment speed 
assumptions are influenced by mortgage interest rate inputs as well as our 
estimation of drivers of borrower behavior. 

(2)  Includes costs to service and unreimbursed foreclosure costs. 

  During 2012, 2011 and 2010, we transferred $3.4 billion, 
$3.0 billion and $336 million, respectively, in fair value of 
commercial mortgages to unconsolidated VIEs and recorded the 
transfers as sales. These transfers resulted in a gain of 
$178 million in 2012, $48 million in 2011 and $23 million in 
2010 because the loans were carried at LOCOM. In connection 
with these transfers, in 2012 and 2011 we recorded a servicing 
asset of $13 million and $20 million, respectively, initially 
measured at fair value using a Level 3 measurement technique. 

175

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 8:  Securitizations and Variable Interest Entities (continued) 

The following table provides key economic assumptions and 

the sensitivity of the current fair value of residential mortgage 
servicing rights and other retained interests to immediate 
adverse changes in those assumptions. “Other interests held” 
relate predominantly to residential and commercial mortgage 
loan securitizations. Residential mortgage-backed securities 
retained in securitizations issued through GSEs, such as FNMA, 
FHLMC and GNMA, are excluded from the table because these 
securities have a remote risk of credit loss due to the GSE 

guarantee. These securities also have economic characteristics 
similar to GSE mortgage-backed securities that we purchase, 
which are not included in the table. Subordinated interests 
include only those bonds whose credit rating was below AAA by 
a major rating agency at issuance. Senior interests include only 
those bonds whose credit rating was AAA by a major rating 
agency at issuance. The information presented excludes trading 
positions held in inventory. 

Residential 

mortgage

Interest- 

Consumer 

Commercial (2) 

Other interests held 

($ in millions, except cost to service amounts) 

servicing  

rights (1)  

Fair value of interests held at December 31, 2012  $ 
Expected weighted-average life (in years) 

 11,538 
 4.8 

Key economic assumptions: 

only 

strips

 187  
 4.1  

Subordinated  

Senior 

Subordinated   

bonds   

bonds 

bonds   

 249    
 4.7    

Senior 

bonds 

 982  
 5.3  

 40    
 5.9    

Prepayment speed assumption (3) 

 15.7  % 

 10.6  

 6.8    

        Decrease in fair value from: 

10% adverse change 

25% adverse change 

$ 

 869 

 2,038 

 5  

 12  

 -    

 -    

  Discount rate assumption 

  Decrease in fair value from: 

100 basis point increase 

200 basis point increase 

Cost to service assumption ($ per loan) 

  Decrease in fair value from: 

10% adverse change 

25% adverse change 

Credit loss assumption 

  Decrease in fair value from: 

10% higher losses 

25% higher losses 

 7.4  % 

 16.9  

 8.9    

 4  

 8  

 2    

 4    

$ 

 562 

 1,073 

 219 

 615 

 1,537 

$ 

 0.4  % 

 -    

 -    

 45    

 6.1    

 3.5    

 2.2  

 12    

 21    

 43  

 84  

 10.0    

 12    

 19    

 240    

 5.3    

 -  

 -  

 -  

 852  

 4.4  

Fair value of interests held at December 31, 2011 

$ 

 12,918 

Expected weighted-average life (in years) 

 5.1 

 230  

 4.6  

$ 

$ 

Key economic assumptions: 

Prepayment speed assumption (3) 

     Decrease in fair value from: 

10% adverse change 

25% adverse change 

  Discount rate assumption 

  Decrease in fair value from: 

100 basis point increase 

200 basis point increase 

Cost to service assumption ($ per loan) 

  Decrease in fair value from: 

10% adverse change 

25% adverse change 

Credit loss assumption 

  Decrease in fair value from: 

10% higher losses 

25% higher losses 

 14.8  % 

 10.7  

 6.9    

 13.9   

 895 

 2,105 

 6  

 15  

 -    

 1    

 2   

 4   

 7.1  % 

 15.6  

 11.9    

 7.1   

 3.8    

 2.4  

 6  

 12  

 2    

 4    

 12   

 24   

 9    

 18    

 31  

 59  

 566 

 1,081 

 218 

 582 

 1,457 

 0.5  % 

 4.5   

 10.7    

$ 

 -    

 -    

 1   

 2   

 8    

 18    

 -  

 -  

 -  

(1)  December 31, 2011, has been revised to report only the sensitivities for residential mortgage servicing rights. See narrative following this table for a discussion of 

commercial mortgage servicing rights. 

(2)  “Other interests held” has been expanded to include retained interests from commercial securitizations. Prepayment speed assumptions do not significantly impact the value 

of commercial mortgage securitization bonds as the underlying commercial mortgage loans experience significantly lower prepayments due to certain contractual 
restrictions, impacting the borrower’s ability to prepay the mortgage. 

(3)  The prepayment speed assumption for residential mortgage servicing rights includes a blend of prepayment speeds and default rates. Prepayment speed assumptions are 

influenced by mortgage interest rate inputs as well as our estimation of drivers of borrower behavior. 

176

 -   
 -   

 -   

 -   

 -   

 -   

 -   

 -   

 -  

 -   

 -   

 321   

 5.6   

 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
   
 
 
     
 
 
   
 
 
 
 
   
   
   
 
 
     
 
 
   
       
 
 
 
 
   
       
 
 
 
 
 
   
 
 
 
   
   
 
 
     
 
 
   
       
 
 
 
       
 
 
 
 
 
 
   
 
 
     
 
 
   
 
   
   
 
 
     
 
 
   
 
 
 
 
   
 
 
     
 
 
   
 
 
 
 
   
 
 
     
 
 
   
 
   
   
 
 
 
 
   
   
 
 
     
 
 
   
       
 
   
   
 
       
 
   
   
 
 
 
 
 
 
 
   
   
 
 
 
   
 
 
   
 
 
 
 
 
   
   
 
 
     
 
 
   
 
 
 
   
   
   
 
 
     
 
 
   
       
 
 
 
   
       
 
 
 
 
   
 
 
 
   
   
 
 
     
 
 
   
       
 
 
 
       
 
 
 
 
 
 
   
 
 
     
 
 
   
 
   
   
 
 
     
 
 
   
 
 
 
 
   
 
 
     
 
 
   
 
 
 
 
   
 
 
     
 
 
   
 
   
   
 
 
 
   
   
 
 
      
 
 
    
       
 
   
   
 
       
 
   
   
 
 
In addition to residential mortgage servicing rights (MSRs) 

included in the previous table, we have a small portfolio of 
commercial MSRs with a fair value of $1.4 billion at 
December 31, 2012, and December 31, 2011. The nature of our 
commercial MSRs, which are carried at LOCOM, is different 
from our residential MSRs. Prepayment activity on serviced 
loans does not significantly impact the value of commercial 
MSRs because, unlike residential mortgages, commercial 
mortgages experience significantly lower prepayments due to 
certain contractual restrictions, impacting the borrower’s ability 
to prepay the mortgage. Additionally, for our commercial MSR 
portfolio, we are typically master/primary servicer, but not the 
special servicer, who is separately responsible for the servicing 
and workout of delinquent and foreclosed loans. It is the special 
servicer, similar to our role as servicer of residential mortgage 
loans, who is affected by higher servicing and foreclosure costs 
due to an increase in delinquent and foreclosed loans. 
Accordingly, prepayment speeds and costs to service are not key 
assumptions for commercial MSRs as they do not significantly 
impact the valuation. The primary economic driver impacting 
the fair value of our commercial MSRs is forward interest rates, 
which are derived from market observable yield curves used to 
price capital markets instruments. Market interest rates most 
significantly affect interest earned on custodial deposit balances. 
The sensitivity of the current fair value to an immediate adverse 
25% change in the assumption about interest earned on deposit 

balances at December 31, 2012, and 2011, results in a decrease in 
fair value of $139 million and $219 million, respectively. See 
Note 9 for further information on our commercial MSRs. 

The sensitivities in the preceding paragraph and table are 
hypothetical and caution should be exercised when relying on 
this data. Changes in value based on variations in assumptions 
generally cannot be extrapolated because the relationship of the 
change in the assumption to the change in value may not be 
linear. Also, the effect of a variation in a particular assumption 
on the value of the other interests held is calculated 
independently without changing any other assumptions. In 
reality, changes in one factor may result in changes in others (for 
example, changes in prepayment speed estimates could result in 
changes in the credit losses), which might magnify or counteract 
the sensitivities. 

The following table presents information about the principal 

balances of off-balance sheet securitized loans, including 
residential mortgages sold to FNMA, FHLMC, GNMA and 
securitizations where servicing is our only form of continuing 
involvement. Delinquent loans include loans 90 days or more 
past due and still accruing interest as well as nonaccrual loans. 
In securitizations where servicing is our only form of continuing 
involvement, we would only experience a loss if required to 
repurchase a delinquent loan due to a breach in representations 
and warranties associated with our loan sale or servicing 
contracts.  

(in millions) 

Commercial: 
     Real estate mortgage 

Total commercial 

Consumer: 

Total loans 

Delinquent loans 

Year ended 

December 31, 

December 31, 

December 31, 

 2012  

 2011  

 2012  

 2011  

 2012  

 2011 

Net charge-offs 

$ 

 128,564  

 137,121   

 12,216  

 11,142   

 128,564  

 137,121   

 12,216  

 11,142   

 541  

 541  

 569 

 569 

     Real estate 1-4 family first mortgage 
     Real estate 1-4 family junior lien mortgage 

     Other revolving credit and installment 

 1,283,504    1,171,666   
 2   

 1  

 21,574  
 -  

 24,235    

 -   

 1,170  
 -  

 1,506 
 16 

 2,034  

 2,271   

 110  

 131   

 -  

 - 

Total consumer 

 1,285,539    1,173,939   

 21,684  

 24,366   

 1,170  

 1,522 

Total off-balance sheet securitized loans (1) 

$ 

 1,414,103    1,311,060   

 33,900  

 35,508   

 1,711  

 2,091 

(1)  At December 31, 2012 and 2011, the table includes total loans of $1.3 trillion and $1.2 trillion, respectively, and delinquent loans of $17.4 billion and $19.7 billion, 

respectively for FNMA, FHLMC and GNMA. Net charge-offs exclude loans sold to FNMA, FHLMC and GNMA as we do not service or manage the underlying real estate upon 
foreclosure and, as such, do not have access to net charge-off information. 

177

 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
       
 
 
 
 
Note 8:  Securitizations and Variable Interest Entities (continued) 

Transactions with Consolidated VIEs and Secured 
Borrowings 
The following table presents a summary of transfers of financial 
assets accounted for as secured borrowings and involvements 
with consolidated VIEs. “Consolidated assets” are presented 
using GAAP measurement methods, which may include fair 
value, credit impairment or other adjustments, and therefore in 

some instances will differ from “Total VIE assets.” For VIEs that 
obtain exposure synthetically through derivative instruments, 
the remaining notional amount of the derivative is included in 
“Total VIE assets.” On the consolidated balance sheet, we 
separately disclose the consolidated assets of certain VIEs that 
can only be used to settle the liabilities of those VIEs. 

(in millions) 

December 31, 2012 

Secured borrowings:  

Total  

VIE 
assets 

Consolidated
assets 

Third 

party 
liabilities 

Noncontrolling 
interests

Net 
assets 

Carrying value

      Municipal tender option bond securitizations 

$ 

 16,782   

 15,130   

 (13,248)  

      Commercial real estate loans  

      Residential mortgage securitizations  

 975   

 5,757   

 975   

 6,240   

 (696)  

 (5,824)  

Total secured borrowings  

 23,514   

 22,345   

 (19,768)  

Consolidated VIEs:  

  Nonconforming residential 

        mortgage loan securitizations 

      Multi-seller commercial paper conduit 

  Auto loan securitizations  

      Structured asset finance 

      Investment funds 

      Other  

 8,633   

 2,059   

 -   

 71   

 1,837   

 3,454   

 7,707   

 2,036   

 -   

 71   

 1,837   

 2,974   

 (2,933)  

 (2,053)  

 -   

 (17)  

 (2)  

 (1,438)  

Total consolidated VIEs  

 16,054   

 14,625   

 (6,443)  

Total secured borrowings and consolidated VIEs 

$ 

 39,568   

 36,970   

 (26,211)  

December 31, 2011 

Secured borrowings:  

     Municipal tender option bond securitizations 

$ 

 14,168   

 11,748   

 (10,689)  

     Commercial real estate loans  

     Residential mortgage securitizations  

 1,168   

 5,705   

 1,168   

 6,114   

 (1,041)  

 (5,759)  

Total secured borrowings  

 21,041   

 19,030   

 (17,489)  

Consolidated VIEs:  

  Nonconforming residential 

  mortgage loan securitizations 

  Multi-seller commercial paper conduit 

Auto loan securitizations  

     Structured asset finance 

     Investment funds 

     Other 

 11,375   

 2,860   

 163   

 124   

 2,012   

 3,432   

 10,244   

 2,860   

 163   

 124   

 2,012   

 2,812   

 (4,514)  

 (2,935)  

 (143)  

 (16)  

 (22)  

 (1,890)  

Total consolidated VIEs  

 19,966   

 18,215   

 (9,520)  

Total secured borrowings and consolidated VIEs 

$ 

 41,007   

 37,245   

 (27,009)  

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 (48) 

 (48) 

 (48) 

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 (61) 

 (61) 

 (61) 

 1,882  

 279  

 416  

 2,577  

 4,774  

 (17) 

 -  

 54  

 1,835  

 1,488  

 8,134  

 10,711  

 1,059  

 127  

 355  

 1,541  

 5,730  

 (75) 

 20  

 108  

 1,990  

 861  

 8,634  

 10,175  

In addition to the transactions included in the previous table, 

at both December 31, 2012, and 2011, we had approximately 
$6.0 billion of private placement debt financing issued through a 
consolidated VIE. The issuance is classified as long-term debt in 
our consolidated financial statements. At December 31, 2012, 
and 2011, we pledged approximately $6.4 billion and $6.2 billion 
in loans (principal and interest eligible to be capitalized), 
$179 million and $316 million in securities available for sale, and 
$138 million and $154 million in cash and cash equivalents to 
collateralize the VIE’s borrowings, respectively. These assets 
were not transferred to the VIE, and accordingly we have 
excluded the VIE from the previous table. 

  We have raised financing through the securitization of certain 
financial assets in transactions with VIEs accounted for as 
secured borrowings. We also consolidate VIEs where we are the 
primary beneficiary. In certain transactions other than the 
multi-seller commercial paper conduit, we provide contractual 
support in the form of limited recourse and liquidity to facilitate 
the remarketing of short-term securities issued to third party 
investors. Other than this limited contractual support, the assets 
of the VIEs are the sole source of repayment of the securities 
held by third parties. The liquidity support we provide to the 
multi-seller commercial paper conduit ensures timely repayment 

178

 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
       
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
       
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
       
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
       
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
of commercial paper issued by the conduit and is described 
further below. 

MUNICIPAL TENDER OPTION BOND SECURITIZATIONS As part 
of our normal portfolio investment activities, we consolidate 
municipal bond trusts that hold highly rated, long-term, fixed-
rate municipal bonds, the majority of which are rated AA or 
better. Our residual interests in these trusts generally allow us to 
capture the economics of owning the securities outright, and 
constructively make decisions that significantly impact the 
economic performance of the municipal bond vehicle, primarily 
by directing the sale of the municipal bonds owned by the 
vehicle. In addition, the residual interest owners have the right 
to receive benefits and bear losses that are proportional to 
owning the underlying municipal bonds in the trusts. The trusts 
obtain financing by issuing floating-rate trust certificates that 
reprice on a weekly or other basis to third-party investors. Under 
certain conditions, if we elect to terminate the trusts and 
withdraw the underlying assets, the third party investors are 
entitled to a small portion of any unrealized gain on the 
underlying assets. We may serve as remarketing agent and/or 
liquidity provider for the trusts. The floating-rate investors have 
the right to tender the certificates at specified dates, often with 
as little as seven days’ notice. Should we be unable to remarket 
the tendered certificates, we are generally obligated to purchase 
them at par under standby liquidity facilities unless the bond’s 
credit rating has declined below investment grade or there has 
been an event of default or bankruptcy of the issuer and insurer. 

NONCONFORMING RESIDENTIAL MORTGAGE LOAN 
SECURITIZATIONS  We have consolidated certain of our 
nonconforming residential mortgage loan securitizations in 
accordance with consolidation accounting guidance. We have 
determined we are the primary beneficiary of these 
securitizations because we have the power to direct the most 
significant activities of the entity through our role as primary 
servicer and also hold variable interests that we have determined 
to be significant. The nature of our variable interests in these 
entities may include beneficial interests issued by the VIE, 
mortgage servicing rights and recourse or repurchase reserve 
liabilities. The beneficial interests issued by the VIE that we hold 
include either subordinate or senior securities held in an amount 
that we consider potentially significant. 

MULTI-SELLER COMMERCIAL PAPER CONDUIT  We administer 
a multi-seller asset-based commercial paper conduit that 
finances certain client transactions. This conduit is a bankruptcy 
remote entity that makes loans to, or purchases certificated 
interests, generally from SPEs, established by our clients 
(sellers) and which are secured by pools of financial assets. The 
conduit funds itself through the issuance of highly rated 
commercial paper to third party investors. The primary source of 
repayment of the commercial paper is the cash flows from the 
conduit’s assets or the re-issuance of commercial paper upon 
maturity. The conduit’s assets are structured with deal-specific 
credit enhancements generally in the form of 
overcollateralization provided by the seller, but may also include 
subordinated interests, cash reserve accounts, third party credit 
support facilities and excess spread capture. The timely 
repayment of the commercial paper is further supported by 
asset-specific liquidity facilities in the form of liquidity asset 
purchase agreements that we provide. Each facility is equal to 
102% of the conduit’s funding commitment to a client. The 
aggregate amount of liquidity must be equal to or greater than 
all the commercial paper issued by the conduit. At the discretion 
of the administrator, we may be required to purchase assets 
from the conduit at par value plus accrued interest or discount 
on the related commercial paper, including situations where the 
conduit is unable to issue commercial paper. Par value may be 
different from fair value.  
  We receive fees in connection with our role as administrator 
and liquidity provider. We may also receive fees related to the 
structuring of the conduit’s transactions. We are the primary 
beneficiary of the conduit because we have power over the 
significant activities of the conduit and have a significant 
variable interest due to our liquidity arrangement. 

INVESTMENT FUNDS  We have consolidated certain of our 
investment funds where we manage the assets of the fund and 
our interests absorb a majority of the funds’ variability. We 
consolidate these VIEs because we have discretion over the 
management of the assets and are the sole investor in these 
funds. 

179

 
 
 
 
 
  
 
 
Note 9:  Mortgage Banking Activities 

Mortgage banking activities, included in the Community 
Banking and Wholesale Banking operating segments, consist of 
residential and commercial mortgage originations, sale activity 
and servicing.  

(in millions) 

Fair value, beginning of year 

Adjustments from adoption of consolidation accounting guidance 

Servicing from securitizations or asset transfers (1) 

Sales 

  Net additions 

Changes in fair value: 

  Due to changes in valuation model inputs or assumptions: 

  Mortgage interest rates (2) 

Servicing and foreclosure costs (3) 

  Discount rates (4) 

Prepayment estimates and other (5) 

  Net changes in valuation model inputs or assumptions 

  Other changes in fair value (6) 

Total changes in fair value 

Fair value, end of year 

  We apply the amortization method to all commercial MSRs 
and apply the fair value method to only residential MSRs. The 
changes in MSRs measured using the fair value method were: 

Year ended December 31, 

 2012  

 2011 

 2010  

$ 

 12,603  

 14,467 

 16,004  

 -  

 - 

 (118) 

 5,182  

 3,957 

 4,092  

 (293) 

 - 

 -  

 4,889  

 3,957 

 3,974  

 (2,092) 

 (3,749)

 (1,944) 

 (677) 

 (397) 

 273  

 (694)

 (150)

 913 

 (1,095) 

 (387) 

 469  

 (2,893) 

 (3,680)

 (2,957) 

 (3,061) 

 (2,141)

 (2,554) 

 (5,954) 

 (5,821)

 (5,511) 

$ 

 11,538  

 12,603 

 14,467  

(1)  The year ended December 31, 2012, includes $315 million residential MSRs transferred from amortized MSRs that we elected to carry at fair value effective January 1, 2012. 
(2)  Primarily represents prepayment speed changes due to changes in mortgage interest rates, but also includes other valuation changes due to changes in mortgage interest 

rates (such as changes in estimated interest earned on custodial deposit balances). 

(3)  Includes costs to service and unreimbursed foreclosure costs. 
(4)  Reflects discount rate assumption change, excluding portion attributable to changes in mortgage interest rates; the year ended December 31, 2012, change predominantly 

reflects increased capital return requirements from market participants. 

(5)  Represents changes driven by other valuation model inputs or assumptions including prepayment speed estimation changes and other assumption updates. Prepayment 

speed estimation changes are influenced by observed changes in borrower behavior that occur independent of interest rate changes. 

(6)  Represents changes due to collection/realization of expected cash flows over time. 

The changes in amortized MSRs were: 

(in millions) 

Balance, beginning of year 

Adjustments from adoption of consolidation accounting guidance 

Purchases 

Servicing from securitizations or asset transfers (1) 

Amortization (2) 

Balance, end of year (2) 

Valuation allowance: 

Balance, beginning of year 

Reversal of provision (provision) for MSRs in excess of fair value 

Balance, end of year (3) 

Amortized MSRs, net 

Fair value of amortized MSRs: 

Beginning of year 

End of year (4) 

Year ended December 31, 

 2012  

 2011 

 2010  

$ 

 1,445  

 1,422 

 1,119  

 -  

 177  

 (229) 

 (233) 

 - 

 155 

 132 

 (264)

 (5) 

 58  

 478  

 (228) 

 1,160  

 1,445 

 1,422  

 (37) 

 37  

 -  

 (3)

 (34)

 (37)

 -  

 (3) 

 (3) 

$ 

 1,160  

 1,408 

 1,419  

$ 

 1,756  

 1,400  

 1,812 

 1,756 

 1,261  

 1,812  

(1)  The year ended December 31, 2012, is net of $350 million ($313 million after valuation allowance) of residential MSRs that we elected to carry at fair value effective 

January 1, 2012. A cumulative adjustment of $2 million to fair value was recorded in retained earnings at January 1, 2012. 

(2)  Includes $350 million and $400 million in residential amortized MSRs at December 31, 2011 and 2010, respectively. For the years ended December 31, 2011 and 2010, the 

residential MSR amortization was $(50) million and $(5) million, respectively.  

(3)  Commercial amortized MSRs are evaluated for impairment purposes by the following risk strata: agency (GSEs) and non-agency. There was no valuation allowance recorded 
for the periods presented on the commercial amortized MSRs. Residential amortized MSRs are evaluated for impairment purposes by the following risk strata: mortgages 
sold to GSEs (FHLMC and FNMA) and mortgages sold to GNMA, each by interest rate stratifications. A valuation allowance of $37 million and $3 million was recorded on the 
residential amortized MSRs for the years ended December 31, 2011 and 2010, respectively. For the year ended December 31, 2012, valuation allowance of $37 million for 
residential MSRs was reversed upon election to carry at fair value. 

(4)  Includes fair value of $316 million and $441 million in residential amortized MSRs and $1,440 million and $1,371 million in commercial amortized MSRs at 

December 31, 2011 and 2010, respectively. The December 31, 2012, balance is all commercial amortized MSRs. 

180

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
  We present the components of our managed servicing 
portfolio in the following table at unpaid principal balance for 

loans serviced and subserviced for others and at book value for 
owned loans serviced. 

(in billions) 

Residential mortgage servicing: 

Serviced for others 

  Owned loans serviced 

Subservicing 

Total residential servicing 

Commercial mortgage servicing: 

Serviced for others 

  Owned loans serviced 

Subservicing 

Total commercial servicing 

Total managed servicing portfolio 

Total serviced for others 
Ratio of MSRs to related loans serviced for others 

The components of mortgage banking noninterest income were: 

(in millions) 

Servicing income, net: 

Servicing fees  

Contractually specified servicing fees 

Late charges 
Ancillary fees 

Unreimbursed direct servicing costs (1) 

  Net servicing fees 

Changes in fair value of MSRs carried at fair value: 

  Due to changes in valuation model inputs or assumptions (2) 

  Other changes in fair value (3) 

Total changes in fair value of MSRs carried at fair value 

Amortization 

Provision for MSRs in excess of fair value 

  Net derivative gains from economic hedges (4) 

Total servicing income, net 

Net gains on mortgage loan origination/sales activities 

Total mortgage banking noninterest income 

Market-related valuation changes to MSRs, net of hedge results (2) + (4) 

December 31, 

 2012    

 2011 

$ 

 1,498    

 1,456 

 368    
 7    

 358 
 8 

 1,873    

 1,822 

 408    

 106    
 13    

 527    

 398 

 106 
 14 

 518 

$ 

$ 

 2,400    

 2,340 

 1,906    

 0.67  % 

 1,854 
 0.76 

Year ended December 31, 

 2012  

 2011  

 2010 

$ 

 4,626  

 4,611  

 4,566 

 257  
 342  

 298  
 354  

 360 
 434 

 (1,234) 

 (1,119) 

 (763)

 3,991  

 4,144  

 4,597 

 (2,893) 

 (3,680) 

 (2,957)

 (3,061) 

 (2,141) 

 (2,554)

 (5,954) 
 (233) 

 (5,821) 
 (264) 

 (5,511)
 (228)

 -  
 3,574  

 (34) 
 5,241  

 (3)
 4,485 

 1,378  

 3,266  

 3,340 

 10,260  

 4,566  

 6,397 

 11,638  

 7,832  

 9,737 

 681  

 1,561  

 1,528 

$ 

$ 

(1)  Primarily associated with foreclosure expenses and certain interest costs. 
(2)  Refer to the changes in fair value of MSRs table in this Note for more detail. 
(3)  Represents changes due to collection/realization of expected cash flows over time. 
(4)  Represents results from free-standing derivatives (economic hedges) used to hedge the risk of changes in fair value of MSRs. See Note 16 – Free-Standing Derivatives for 

additional discussion and detail. 

181

 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 9:  Mortgage Banking Activities (continued) 

  The table below summarizes the changes in our liability for 
mortgage loan repurchase losses. This liability is in “Accrued 
expenses and other liabilities” in our consolidated financial 
statements and the provision for repurchase losses reduces net 
gains on mortgage loan origination/sales activities. Because the 
level of mortgage loan repurchase losses depends upon economic 
factors, investor demand strategies and other external 
conditions that may change over the life of the underlying loans, 
the level of the liability for mortgage loan repurchase losses is 
difficult to estimate and requires considerable management 
judgment. We maintain regular contact with the GSEs, the 
Federal Housing Finance Agency (FHFA), and other significant 
investors to monitor their repurchase demand practices and 
issues as part of our process to update our repurchase liability 
estimate as new information becomes available. Because of the 
uncertainty in the various estimates underlying the mortgage 
repurchase liability, there is a range of losses in excess of the 
recorded mortgage repurchase liability that is reasonably 
possible. The estimate of the range of possible loss for 
representations and warranties does not represent a probable 
loss, and is based on currently available information, significant 
judgment, and a number of assumptions that are subject to 
change. The high end of this range of reasonably possible losses 
in excess of our recorded liability was $2.4 billion at 
December 31, 2012, and was determined based upon modifying 
the assumptions (particularly to assume significant changes in 
investor repurchase demand practices) utilized in our best 
estimate of probable loss to reflect what we believe to be the high 
end of reasonably possible adverse assumptions. 

(in millions) 

 Year ended December 31,

 2012 

 2011  

 2010  

Balance, beginning of year 

$ 

 1,326 

 1,289  

 1,033  

Provision for repurchase losses: 

Loan sales 
Change in estimate (1) 

Total additions 

Losses 

 275 
 1,665 

 101  
 1,184  

 144  
 1,474  

 1,940 

 1,285  

 1,618  

 (1,060)  (1,248)   (1,362) 

Balance, end of year 

$ 

 2,206 

 1,326  

 1,289  

(1)  Results from such factors as changes in investor demand and mortgage insurer 

practices, credit deterioration and changes in the financial stability of 

correspondent lenders. 

182

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 10:  Intangible Assets 

The gross carrying value of intangible assets and accumulated amortization was: 

(in millions) 

Amortized intangible assets (1): 

  MSRs (2) 

Core deposit intangibles 

Customer relationship and other intangibles 

December 31, 2012 

December 31, 2011 

Gross 

Net
carrying  Accumulated  carrying

Gross
carrying

Accumulated 

Net
carrying

value  amortization 

value

value

amortization 

value

$ 

 2,317   

 (1,157) 

 1,160  

 12,836   

 3,147   

 (6,921) 

 5,915  

 (1,795) 

 1,352  

 2,383  

 15,079  

 3,158  

 (975) 

 (7,768) 

 1,408 

 7,311 

 (1,519) 

 1,639 

Total amortized intangible assets 

$ 

 18,300   

 (9,873) 

 8,427  

 20,620  

 (10,262) 

 10,358 

Unamortized intangible assets: 
  MSRs (carried at fair value) (2) 

  Goodwill 

Trademark 

(1)  Excludes fully amortized intangible assets. 
(2)  See Note 9 for additional information on MSRs. 

$ 

 11,538   

 25,637   
 14   

 12,603  

 25,115  
 14  

  We based our projections of amortization expense shown 
below on existing asset balances at December 31, 2012. Future 
amortization expense may vary from these projections. 

The following table provides the current year and estimated 

future amortization expense for amortized intangible assets. 

(in millions) 

Year ended December 31, 2012 (actual) 

Estimate for year ended December 31, 

2013 

2014 

2015 

2016 

2017 

Customer 

Core

relationship 

  Amortized

deposit

and other 

MSRs

intangibles 

intangibles 

Total

$ 

$ 

 233 

 1,396 

 286  

 1,915 

 235  

 204  

 178  

 145  

 101  

 1,241  

 1,113  

 1,022  

 919  

 851  

 267   

 251   

 227   

 212   

 195   

 1,743 

 1,568 

 1,427 

 1,276 

 1,147 

For our goodwill impairment analysis, we allocate all of the 

goodwill to the individual operating segments. We identify 
reporting units that are one level below an operating segment 
(referred to as a component), and distinguish these reporting 
units based on how the segments and components are managed, 
taking into consideration the economic characteristics, nature of 

the products and customers of the components. We allocate 
goodwill to reporting units based on relative fair value, using 
certain performance metrics. See Note 24 for further 
information on management reporting. 
  The following table shows the allocation of goodwill to our 
operating segments for purposes of goodwill impairment testing.  

(in millions) 

December 31, 2010 

Reduction in goodwill related to divested businesses 

  Goodwill from business combinations 

December 31, 2011 

  Goodwill from business combinations 

December 31, 2012 

  Community 

Wholesale Brokerage and

Consolidated 

Banking 

Banking

Retirement 

Company 

Wealth, 

$ 

 17,922    

 6,475 

 -    
 2    

 (9)
 354  

 17,924    

 6,820  

 (2)   

 524  

$ 

 17,922    

 7,344  

 373  

 (2) 
 -   

 371   

 -   

 371   

 24,770  

 (11) 
 356  

 25,115  

 522  

 25,637  

183

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 11:  Deposits 

Time certificates of deposit (CDs) and other time deposits issued 
by domestic and foreign offices totaled $90.1 billion and 
$99.6 billion at December 31, 2012 and 2011, respectively. 
Substantially all of these deposits were interest bearing. The 
contractual maturities of these deposits follow. 

Of these deposits, the amount of domestic time deposits with 

a denomination of $100,000 or more was $23.7 billion and 
$25.1 billion at December 31, 2012 and 2011, respectively. The 
contractual maturities of these deposits follow. 

(in millions) 

December 31, 2012 

(in millions) 

2013 

2014 

2015 

2016 

2017 

Thereafter 

Total 

December 31, 2012 

Three months or less 

$ 

 56,921  

After three months through six months 

After six months through twelve months 

After twelve months 

Total 

$ 

 3,460 

 3,840 

 5,582 

 10,821 

$ 

 23,703 

 11,119  

 9,078  

 6,418  

 2,612  

 3,959  

$ 

 90,107  

Time CDs and other time deposits issued by foreign offices 
with a denomination of $100,000 or more were $11.7 billion and 
$13.6 billion at December 31, 2012 and 2011, respectively. 
  Demand deposit overdrafts of $806 million and $649 million 
were included as loan balances at December 31, 2012 and 2011, 
respectively. 

Note 12:  Short-Term Borrowings 

The table below shows selected information for short-term 
borrowings, which generally mature in less than 30 days. We 
pledge certain financial instruments that we own to collateralize 
repurchase agreements and other securities financings. For 
additional information, see the “Pledged Assets and Collateral” 
section of Note 14. 

(in millions) 

As of December 31, 

Commercial paper and other short-term borrowings 
Federal funds purchased and securities sold 

2012    

2011   

2010  

Amount 

Rate   

Amount 

Rate   

Amount 

Rate  

$ 

 22,202  

 0.18  %  $ 

 18,053  

 0.19  %  $ 

 17,454  

 0.26  % 

under agreements to repurchase 

 34,973  

 0.17    

 31,038  

 0.05    

 37,947  

 0.15   

Total 

Year ended December 31, 

Average daily balance 

$ 

 57,175  

 0.17     $ 

 49,091  

 0.10     $ 

 55,401  

 0.19   

Commercial paper and other short-term borrowings 

$ 

 19,104  

 0.28     $ 

 17,393  

 0.33     $ 

 16,330  

 0.31   

Federal funds purchased and securities sold 

under agreements to repurchase 

 32,092  

 0.12    

 34,388  

 0.11    

 30,494  

 0.18   

Total 

$ 

 51,196  

 0.18     $ 

 51,781  

 0.18     $ 

 46,824  

 0.22   

Maximum month-end balance 

Commercial paper and other short-term borrowings (1) 
Federal funds purchased and securities sold 

$ 

 22,202  

N/A    $ 

 18,234  

N/A    $ 

 17,646  

N/A  

under agreements to repurchase (2) 

 36,327  

N/A   

 37,509  

N/A   

 37,947  

N/A  

N/A- Not Applicable 
(1)  Highest month-end balance in each of the last three years was December 2012, April 2011 and March 2010. 
(2)  Highest month-end balance in each of the last three years was June 2012, March 2011 and December 2010.  

184

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
Note 13: Long-Term Debt 

We issue long-term debt denominated in multiple currencies, 
predominantly in U.S. dollars. Our issuances have both fixed and 
floating interest rates. As a part of our overall interest rate risk 
management strategy, we often use derivatives to manage our 
exposure to interest rate risk. We also use derivatives to manage 
our exposure to foreign currency risk. As a result, the long-term 
debt presented below is primarily hedged in a fair value or cash 
flow hedge relationship. See Note 16 for further information on 
qualifying hedge contracts. 

Following is a summary of our long-term debt carrying 
values, reflecting unamortized debt discounts and premiums, 
and purchase accounting adjustments for debt assumed in the 
Wachovia acquisition, where applicable. The interest rates 
displayed represent the range of contractual rates in effect at 
December 31, 2012. These interest rates do not include the 
effects of any associated derivatives designated in a hedge 
accounting relationship. 

(in millions) 

Wells Fargo & Company (Parent only) 

Senior 

Fixed-rate notes  

Floating-rate notes 

Structured notes (2) 

Total senior debt - Parent 

Subordinated 

Fixed-rate notes  

Floating-rate notes  

Total subordinated debt - Parent 

Junior subordinated 

Fixed-rate notes - hybrid trust securities 

Floating-rate notes 

Total junior subordinated debt - Parent (3) 

Total long-term debt - Parent 

Wells Fargo Bank, N.A. and other bank entities (Bank) 

Senior 

Fixed-rate notes 

Floating-rate notes  

Floating-rate extendible notes (4) 

Fixed-rate advances - Federal Home Loan Bank (FHLB) 

Floating-rate advances - FHLB 

Structured notes (2) 

Capital leases (Note 7) 

Total senior debt - Bank 

Subordinated 

Fixed-rate notes  

Floating-rate notes 

Total subordinated debt - Bank 

Junior subordinated 

Floating-rate notes  

Total junior subordinated debt - Bank (3) 

Long-term debt issued by VIE - Fixed rate 

Long-term debt issued by VIE - Floating rate 

Mortgage notes and other debt 

Total long-term debt - Bank 

(continued on following page) 

Maturity 

date(s) 

Stated     

interest rate(s)   

December 31,  

 2012  

 2011   

2013-2035 

2013-2048 

2013-2052 

1.25-6.75% $ 

0.059-3.480   

 44,623   

 10,996   

 3,633   

 38,002  (1) 

 17,872  (1) 

 1,359   

 59,252   

 57,233   

2013-2035 

2015-2016 

4.375-7.574%   

 11,340   

0.653-0.710   

 1,165   

 12,041   

 1,141   

2029-2068 

2027 

5.625-7.950%   

0.840-1.340   

2013 

2017-2040 

2014  

2013-2031 

2013  

2013-2025 

2013-2023 

6.00%   

0.06-0.53   

0.359-0.380   

3.83 - 8.17   

0.403-0.411   

 12,505   

 13,182   

 4,221   

 255   

 4,476   

 6,951   

 247   

 7,198   

 76,233   

 77,613   

 1,331   

 170   

 4,450   

 216   

 2,002   

 163   

 12   

 8,344   

 1,326   

 72   

 -   

 500   

 2,101   

 238   

 116   

 4,353   

2013-2038 

2014-2017 

4.75-7.74%   

 14,153   

0.520-3.652   

 1,617   

 15,882   

 1,976   

2027 

0.88-0.99%   

2013-2052 

2020-2052 

2013-2062 

0.00-7.00%   

0.339-31.835   

 15,770   

 17,858   

 294   

 294   

 1,542   

 1,826   

 286   

 286   

 2,103   

 2,748   

0.00-12.50   

 16,976   

 14,854   

 44,752   

 42,202   

185

 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
  
 
   
 
  
 
     
 
 
 
   
 
 
   
 
     
 
 
 
 
 
   
 
     
 
 
 
 
 
   
 
 
 
   
 
     
 
 
 
 
     
 
 
 
   
   
 
 
   
 
     
 
 
 
 
 
   
 
     
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
Note 13:  Long-Term Debt (continued) 

(continued from previous page) 

December 31,  

 2012  

 2011   

(in millions) 

Other consolidated subsidiaries 

Senior 

Fixed-rate notes 

FixFloat notes 

Maturity 

date(s) 

Stated    

interest rate(s)  

2013-2019 

2.774-4.38%  

 5,968   

2020 

6.795% through 2015, varies  

 20   

Total senior debt - Other consolidated subsidiaries 

 5,988   

 5,154   

 20   

 5,174   

Junior subordinated 

Floating-rate notes 

Total junior subordinated debt - Other  

consolidated subsidiaries (3) 

Long-term debt issued by VIE - Fixed rate 

Long-term debt issued by VIE - Floating rate 

Mortgage notes and other debt of subsidiaries 

2027 

0.813%  

 155   

 155   

2015-2023 

2015  

2013-2018 

5.16-6.34%  

 1.606   

3.50-6.00  

 155   

 105   

 10   

 136   

 155   

 81   

 -   

 129   

Total long-term debt - Other consolidated subsidiaries 

Total long-term debt 

 6,394   

 5,539   

$ 

 127,379   

 125,354   

(1)  On March 30, 2009, Wells Fargo issued $1.75 billion of 2.125% fixed senior unsecured notes and $1.75 billion of floating senior unsecured notes that matured on 

June 15, 2012. These notes were guaranteed under the Federal Deposit Insurance Corporation’s (FDIC) Temporary Liquidity Guarantee Program (TLGP) and were backed by 
the full faith and credit of the United States. 

(2)  A significant portion consists of long-term notes where the performance of the note is linked to an embedded equity, commodity, or currency index, or basket of indices 
accounted for separately from the note as a free-standing derivative. For information on embedded derivatives, see Note 16 – Free-standing derivatives.  In addition, a 
major portion consists of zero coupon callable notes where interest is paid as part of the final redemption amount. 

(3)  Represents junior subordinated debentures held by unconsolidated wholly owned trusts formed for the sole purpose of issuing trust preferred securities. See Note 8 for 

additional information on our trust preferred security structures. 

(4)  Represents floating-rate extendible notes where holders of the notes may elect to extend the contractual maturity of all or a portion of the principal amount on a periodic 

basis. The maturity of the notes may not be extended beyond 2018. 

The aggregate carrying value of long-term debt that matures 
(based on contractual payment dates) as of December 31, 2012, 
in each of the following five years and thereafter, is presented in 
the following table. 

(in millions) 

2013 

2014 

2015 

2016 

2017 

Thereafter 

Total 

Parent 

Company 

$ 

 10,192  

 15,961  

 7,821  

 15,579  

 8,582  

 12,763  

 13,510  

 17,864  

 9,283  

 13,454  

 26,845  

 51,758  

$ 

 76,233  

 127,379  

As part of our long-term and short-term borrowing 
arrangements, we are subject to various financial and 
operational covenants. Some of the agreements under which 
debt has been issued have provisions that may limit the merger 
or sale of certain subsidiary banks and the issuance of capital 
stock or convertible securities by certain subsidiary banks. At 
December 31, 2012, we were in compliance with all the 
covenants. 

186

 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 14:  Guarantees, Pledged Assets and Collateral 

Guarantees are contracts that contingently require us to make 
payments to a guaranteed party based on an event or a change in 
an underlying asset, liability, rate or index. Guarantees are 
generally in the form of standby letters of credit, securities 
lending and other indemnifications, liquidity agreements, 

written put options, recourse obligations, residual value 
guarantees, and contingent consideration. The following table 
shows carrying value, maximum exposure to loss on our 
guarantees and the related non-investment grade amounts. 

 2012  

December 31, 

 2011  

 Maximum exposure to loss  

Maximum exposure to loss 

Carrying 

investment  

Carrying 

Non-  

Non- 

investment 

(in millions) 

value 

Total

grade  

value 

Total

grade (1) 

Standby letters of credit (2) 

$ 

 42  

 39,759 

 11,331   

 85  

 41,171 

 13,250  

Securities lending and other indemnifications 
Liquidity agreements (3) 

Written put options (3)(4) 
Loans and MHFS sold with recourse 

Residual value guarantees 
Contingent consideration 

Other guarantees 

Total guarantees 

 -  
 -  

 1,427  
 99  

 -  
 35  

 3  

 2,541 
 3 

 11,874 
 5,873 

 - 
 129 

 1,421 

 118   
 3   

 3,953   
 3,905   

 -   
 129   

 4   

 -  
 -  

 1,469  
 102  

 8  
 31  

 6  

 669 
 2 

 8,224 
 5,784 

 197 
 98 

 552 

 62  
 2  

 2,466  
 3,850  

 -  
 97  

 4  

$ 

 1,606  

 61,600 

 19,443   

 1,701  

 56,697 

 19,731  

(1)  Amounts have been revised from what was previously reported to reflect better alignment of our internal rating process to external noninvestment grade ratings. 
(2)  Total maximum exposure to loss includes direct pay letters of credit (DPLCs) of $18.5 billion and $19.7 billion at December 31, 2012 and 2011, respectively. We issue DPLCs 

to provide credit enhancements for certain bond issuances. Beneficiaries (bond trustees) may draw upon these instruments to make scheduled principal and interest 
payments, redeem all outstanding bonds because a default event has occurred, or for other reasons as permitted by the agreement. We also originate multipurpose lending 
commitments under which borrowers have the option to draw on the facility in one of several forms, including as a standby letter of credit. Total maximum exposure to loss 
includes the portion of these facilities for which we have issued standby letters of credit under the commitments. 

(3)  Certain of these agreements included in this table are related to off-balance sheet entities and, accordingly, are also disclosed in Note 8. 
(4)  Written put options, which are in the form of derivatives, are also included in the derivative disclosures in Note 16. 

“Maximum exposure to loss” and “Non-investment grade” are 

required disclosures under GAAP. Non-investment grade 
represents those guarantees on which we have a higher risk of 
being required to perform under the terms of the guarantee. If 
the underlying assets under the guarantee are non-investment 
grade (that is, an external rating that is below investment grade 
or an internal credit default grade that is equivalent to a below 
investment grade external rating), we consider the risk of 
performance to be high. Internal credit default grades are 
determined based upon the same credit policies that we use to 
evaluate the risk of payment or performance when making loans 
and other extensions of credit. These credit policies are further 
described in Note 6. 
  Maximum exposure to loss represents the estimated loss that 
would be incurred under an assumed hypothetical circumstance, 
despite what we believe is its extremely remote possibility, where 
the value of our interests and any associated collateral declines 
to zero. Maximum exposure to loss estimates in the table above 
do not reflect economic hedges or collateral we could use to 
offset or recover losses we may incur under our guarantee 
agreements. Accordingly, this required disclosure is not an 
indication of expected loss. We believe the carrying value, which 
is either fair value for derivative related products or the 
allowance for lending related commitments, is more 
representative of our exposure to loss than maximum exposure 
to loss.  

STANDBY LETTERS OF CREDIT  We issue standby letters of 
credit, which include performance and financial guarantees, for 
customers in connection with contracts between our customers 
and third parties. Standby letters of credit are agreements where 
we are obligated to make payment to a third party on behalf of a 
customer in the event the customer fails to meet their 
contractual obligations. We consider the credit risk in standby 
letters of credit and commercial and similar letters of credit in 
determining the allowance for credit losses. Standby letters of 
credit include direct pay letters of credit we issue to provide 
credit enhancements for certain bond issuances. The terms of 
our standby letters of credit are predominantly five years or less. 

SECURITIES LENDING AND OTHER INDEMNIFICATIONS  As a 
securities lending agent, we lend debt and equity securities from 
participating institutional clients’ portfolios to third-party 
borrowers. These arrangements are for an indefinite period of 
time whereby we indemnify our clients against default by the 
borrower in returning these lent securities. This indemnity is 
supported by collateral received from the borrowers and is 
generally in the form of cash or highly liquid securities that are 
marked to market daily. Substantially all of these securities are 
returned to our clients within one year from trade date. There 
was $443 million at December 31, 2012, and $687 million at 
December 31, 2011, in collateral supporting loaned securities 
with values of $436 million and $669 million, respectively. 
  Commencing third quarter 2012, we began using certain 
third party clearing agents to clear and settle transactions on 

187

 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 14:  Guarantees, Pledged Assets and Collateral (continued) 

behalf of some of our institutional brokerage customers. We 
indemnify the clearing agents against loss that could occur for 
non-performance by our customers on transactions that are not 
sufficiently collateralized. These arrangements are for an 
indefinite period. Transactions subject to the indemnifications 
may include customer obligations related to the settlement of 
margin accounts and short positions, such as written call options 
and securities borrowing transactions. Outstanding customer 
obligations and related collateral were $579 million and $3.1 
billion, respectively, as of December 31, 2012. Our estimate of 
maximum exposure to loss, which requires judgment regarding 
the range and likelihood of future events, was $2.1 billion as of 
December 31, 2012.  
  We enter into other types of indemnification agreements in 
the ordinary course of business under which we agree to 
indemnify third parties against any damages, losses and 
expenses incurred in connection with legal and other 
proceedings arising from relationships or transactions with us. 
These relationships or transactions include those arising from 
service as a director or officer of the Company, underwriting 
agreements relating to our securities, acquisition agreements 
and various other business transactions or arrangements. 
Because the extent of our obligations under these agreements 
depends entirely upon the occurrence of future events, we are 
unable to determine our potential future liability under these 
agreements. We do, however, record a liability for residential 
mortgage loans that we expect to repurchase pursuant to various 
representations and warranties. See Note 9 for additional 
information on the liability for mortgage loan repurchase losses. 

LIQUIDITY AGREEMENTS  We provide liquidity facilities on all 
commercial paper issued by the conduit we administer. We also 
provide liquidity to certain off-balance sheet entities that hold 
securitized fixed-rate municipal bonds and consumer or 
commercial assets that are partially funded with the issuance of 
money market and other short-term notes. See Note 8 for 
additional information on these arrangements. 

WRITTEN PUT OPTIONS  Written put options are contracts that 
give the counterparty the right to sell to us an underlying 
instrument held by the counterparty at a specified price, and 
include options, floors, caps and credit default swaps. These 
written put option contracts generally permit net settlement. 
While these derivative transactions expose us to risk in the event 
the option is exercised, we manage this risk by entering into 
offsetting trades or by taking short positions in the underlying 
instrument. We offset substantially all put options written to 
customers with purchased options. Additionally, for certain of 
these contracts, we require the counterparty to pledge the 
underlying instrument as collateral for the transaction. Our 
ultimate obligation under written put options is based on future 
market conditions and is only quantifiable at settlement. The 
terms of our written put options are largely five years or less. See 
Note 8 for additional information regarding transactions with 
VIEs and Note 16 for additional information regarding written 
derivative contracts.   

188

LOANS AND MHFS SOLD WITH RECOURSE  In certain loan sales 
or securitizations, we provide recourse to the buyer whereby we 
are required to indemnify the buyer for any loss on the loan up 
to par value plus accrued interest. We provide recourse, 
predominantly to the GSEs, on loans sold under various 
programs and arrangements. Primarily all of these programs and 
arrangements require that we share in the loans’ credit exposure 
for their remaining life by providing recourse to the GSE, up to 
33.33% of actual losses incurred on a pro-rata basis, in the event 
of borrower default. Under the remaining recourse programs 
and arrangements, if certain events occur within a specified 
period of time from transfer date, we have to provide limited 
recourse to the buyer to indemnify them for losses incurred for 
the remaining life of the loans. The maximum exposure to loss 
reported in the accompanying table represents the outstanding 
principal balance of the loans sold or securitized that are subject 
to recourse provisions or the maximum losses per the 
contractual agreements. However, we believe the likelihood of 
loss of the entire balance due to these recourse agreements is 
remote and amounts paid can be recovered in whole or in part 
from the sale of collateral. Our recourse arrangements remain in 
effect as long as the loans are outstanding, which predominantly 
have remaining terms in excess of five years. During 2012, we 
repurchased $26 million of loans associated with these 
agreements. We also provide representation and warranty 
guarantees on loans sold under the various recourse programs 
and arrangements. Our loss exposure relative to these 
guarantees is separately considered and provided for, as 
necessary, in determination of our liability for loan repurchases 
due to breaches of representation and warranties. See Note 9 for 
additional information on the liability for mortgage loan 
repurchase losses. 

RESIDUAL VALUE GUARANTEES We have provided residual 
value guarantees as part of certain leasing transactions of 
corporate assets. The lessors in these leases are generally large 
financial institutions or their leasing subsidiaries. These 
guarantees protect the lessor from loss on sale of the related 
asset at the end of the lease term. To the extent that a sale of the 
leased assets results in proceeds less than a stated percent 
(generally 80% to 89%) of the asset’s cost, we would be required 
to reimburse the lessor under our guarantee. In November 2012, 
the purchase options on the leasing transactions related to these 
residual value guarantees were exercised; therefore we no longer 
have any exposure related to these guarantees. 

CONTINGENT CONSIDERATION  In connection with certain 
brokerage, asset management, insurance agency and other 
acquisitions we have made, the terms of the acquisition 
agreements provide for deferred payments or additional 
consideration, based on certain performance targets.  

OTHER GUARANTEES  We are members of exchanges and 
clearing houses that we use to clear our trades and those of our 
customers. It is common that all members in these organizations 
are required to collectively guarantee the performance of other 
members. Our obligations under the guarantees are based on 
either a fixed amount or a multiple of the collateral we are 

 
 
 
 
 
  
 
 
required to maintain with these organizations. We have not 
recorded a liability for these arrangements as of the dates 
presented in the previous table because we believe the likelihood 
of loss is remote. 
  We also have contingent performance arrangements related 
to various customer relationships and lease transactions. We are 
required to pay the counterparties to these agreements if third 
parties default on certain obligations. 

Pledged Assets and Collateral 
As part of our liquidity management strategy, we pledge assets to 
secure trust and public deposits, borrowings from the FHLB and 
FRB and for other purposes as required or permitted by law. The 
following table provides pledged loans and securities available 
for sale where the secured party does not have the right to sell or 
repledge the collateral. At December 31, 2012, and 2011, we did 
not pledge any loans or securities available for sale where the 
secured party has the right to sell or repledge the collateral. The 
table excludes pledged assets related to VIEs, which can only be 
used to settle the liabilities of those entities. See Note 8 for 
additional information on consolidated VIE assets. 

(in millions) 

December 31, 

 2012  

 2011 

Securities available for sale 
Loans 

$ 

 96,018   
 360,171   

 80,540 
 317,742 

Total 

$ 

 456,189   

 398,282 

We also pledge certain financial instruments that we own to 

collateralize repurchase agreements and other securities 
financings. The types of collateral we pledge include securities 
issued by federal agencies, government-sponsored entities 
(GSEs), and domestic and foreign companies. We pledged 
$27.4 billion at December 31, 2012, and $20.8 billion at 
December 31, 2011, under agreements that permit the secured 
parties to sell or repledge the collateral. Pledged collateral where 
the secured party cannot sell or repledge was $677 million and 
$2.8 billion at the same period ends, respectively. 
  We receive collateral from other entities under short-term 
(generally less than one year) and long-term resale agreements 
and securities borrowings. At December 31, 2012 and 2011, we 
have received $46.6 billion and $31.1 billion, respectively, in 
collateral that we have the right to sell or repledge, of which 
$15.5 billion and $13.3 billion, respectively, are for long-term 
resale agreements. These amounts include securities we have 
sold or repledged to others with a fair value of $29.7 billion at 
December 31, 2012, and $16.7 billion at December 31, 2011. 

189

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 15:  Legal Actions 

Wells Fargo and certain of our subsidiaries are involved in a 
number of judicial, regulatory and arbitration proceedings 
concerning matters arising from the conduct of our business 
activities. These proceedings include actions brought against 
Wells Fargo and/or our subsidiaries with respect to corporate 
related matters and transactions in which Wells Fargo and/or 
our subsidiaries were involved. In addition, Wells Fargo and our 
subsidiaries may be requested to provide information or 
otherwise cooperate with government authorities in the conduct 
of investigations of other persons or industry groups. 
  Although there can be no assurance as to the ultimate 
outcome, Wells Fargo and/or our subsidiaries have generally 
denied, or believe we have a meritorious defense and will deny, 
liability in all significant litigation pending against us, including 
the matters described below, and we intend to defend vigorously 
each case, other than matters we describe as having settled. 
Reserves are established for legal claims when payments 
associated with the claims become probable and the costs can be 
reasonably estimated. The actual costs of resolving legal claims 
may be substantially higher or lower than the amounts reserved 
for those claims. 

FHA INSURANCE LITIGATION  On October 9, 2012, the United 
States filed a complaint, captioned United States of America v. 
Wells Fargo Bank, N.A., in the U.S. District Court for the 
Southern District of New York. The complaint makes claims with 
respect to Wells Fargo’s Federal Housing Administration (FHA) 
lending program for the period 2001 to 2010. The complaint 
alleges, among other allegations, that Wells Fargo improperly 
certified certain FHA mortgage loans for United States 
Department of Housing and Urban Development (HUD) 
insurance that did not qualify for the program, and therefore 
Wells Fargo should not have received insurance proceeds from 
HUD when some of the loans later defaulted. The complaint 
further alleges Wells Fargo knew some of the mortgages did not 
qualify for insurance and did not disclose the deficiencies to 
HUD before making insurance claims. On December 1, 2012, 
Wells Fargo filed a motion in the U.S. District Court for the 
District of Columbia seeking to enforce a release of Wells Fargo 
given by the United States, which was denied on 
February 12, 2013. On December 14, 2012, the United States 
filed an amended complaint. On January 16, 2013, Wells Fargo 
filed a motion in the Southern District of New York to dismiss 
the amended complaint.   

INTERCHANGE LITIGATION  Wells Fargo Bank, N.A., Wells 
Fargo & Company, Wachovia Bank, N.A. and Wachovia 
Corporation are named as defendants, separately or in 
combination, in putative class actions filed on behalf of a 
plaintiff class of merchants and in individual actions brought by 
individual merchants with regard to the interchange fees 
associated with Visa and MasterCard payment card transactions. 
These actions have been consolidated in the U.S. District Court 
for the Eastern District of New York. Visa, MasterCard and 
several banks and bank holding companies are named as 
defendants in various of these actions. The amended and 

190

consolidated complaint asserts claims against defendants based 
on alleged violations of federal and state antitrust laws and seeks 
damages, as well as injunctive relief. Plaintiff merchants allege 
that Visa, MasterCard and payment card issuing banks 
unlawfully colluded to set interchange rates. Plaintiffs also allege 
that enforcement of certain Visa and MasterCard rules and 
alleged tying and bundling of services offered to merchants are 
anticompetitive. Wells Fargo and Wachovia, along with other 
defendants and entities, are parties to Loss and Judgment 
Sharing Agreements, which provide that they, along with other 
entities, will share, based on a formula, in any losses from the 
Interchange Litigation. On July 13, 2012, Visa, MasterCard and 
the financial institution defendants, including Wells Fargo, 
signed a memorandum of understanding with plaintiff 
merchants to resolve the consolidated class actions and reached 
a separate settlement in principle of the consolidated individual 
actions. The proposed settlement payments by all defendants in 
the consolidated class and individual actions total approximately 
$6.6 billion. The class settlement also provides for the 
distribution to class merchants of 10 basis points of default 
interchange across all credit rate categories for a period of eight 
consecutive months. The Court has granted preliminary 
approval of the settlements. The settlements are subject to 
further review and approval by the Court. 

MEDICAL CAPITAL CORPORATION LITIGATION  Wells Fargo 
Bank, N.A. served as indenture trustee for debt issued by 
affiliates of Medical Capital Corporation, which was placed in 
receivership at the request of the Securities and Exchange 
Commission (SEC) in August 2009. Since September 2009, 
Wells Fargo has been named as a defendant in various class and 
mass actions brought by holders of Medical Capital 
Corporation’s debt, alleging that Wells Fargo breached 
contractual and other legal obligations owed to them and seeking 
unspecified damages. The actions have been consolidated in the 
U.S. District Court for the Central District of California. On 
July 26, 2011, the District Court certified a class consisting of 
holders of notes issued by affiliates of Medical Capital 
Corporation and, on October 18, 2011, the Ninth Circuit Court of 
Appeals denied a petition seeking to appeal the class certification 
order. A previously disclosed potential settlement of the case was 
not consummated and the case is in discovery. 

MARYLAND MORTGAGE LENDING LITIGATION  On December 
26, 2007, a class action complaint captioned Denise Minter, et 
al., v. Wells Fargo Bank, N.A., et al., was filed in the U.S. 
District Court for the District of Maryland. The complaint alleges 
that Wells Fargo and others violated provisions of the Real 
Estate Settlement Procedures Act and other laws by conducting 
mortgage lending business improperly through a general 
partnership, Prosperity Mortgage Company. The complaint 
asserts that Prosperity Mortgage Company was not a legitimate 
affiliated business and instead operated to conceal Wells Fargo 
Bank, N.A.’s role in the loans at issue. A plaintiff class of 
borrowers who received a mortgage loan from Prosperity that 
was funded by Prosperity’s line of credit with Wells Fargo Bank, 

 
 
 
 
 
 
 
 
N.A. from 1993 to May 31, 2012 has been certified. The Court has 
scheduled a trial in this case for May 6, 2013. A second, related 
case is also pending in the same Court. On July 8, 2008, a class 
action complaint captioned Stacey and Bradley Petry, et al., v. 
Wells Fargo Bank, N.A., et al., was filed. The complaint alleges 
that Wells Fargo and others violated the Maryland Finder’s Fee 
Act in the closing of mortgage loans in Maryland. The Court 
certified a plaintiff class of borrowers whose loans are secured by 
Maryland real property, which loans showed Prosperity 
Mortgage Company as the lender receiving a fee for services, and 
were funded through a Wells Fargo line of credit to Prosperity 
from 1993 to May 31, 2012. The Court has scheduled a trial in 
this case for March 18, 2013. 

MORTGAGE-BACKED CERTIFICATES LITIGATION  Several 
securities law based putative class actions were consolidated in 
the U.S. District Court for the Northern District of California on 
July 16, 2009, under the caption In re Wells Fargo Mortgage-
Backed Certificates Litigation. The case asserted claims against 
several Wells Fargo mortgage backed securities trusts, Wells 
Fargo Bank, N.A. and other affiliated entities, individual 
employee defendants, along with various underwriters and 
rating agencies. The plaintiffs alleged that the offering 
documents contain untrue statements of material fact, or omit to 
state material facts necessary to make the registration 
statements and accompanying prospectuses not misleading. The 
parties agreed to settle the case on May 27, 2011, for 
$125 million. Final approval of the settlement was entered on 
November 14, 2011. Some class members opted out of the 
settlement, with the most significant being the Federal National 
Mortgage Association (Fannie Mae) and the Federal Home Loan 
Mortgage Corporation (Freddie Mac). 
  On June 29, 2010, and on July 15, 2010, two complaints, the 
first captioned The Charles Schwab Corporation vs. Merrill 
Lynch, Pierce, Fenner & Smith, Inc., et al., and the second 
captioned The Charles Schwab Corporation v. BNP 
ParibasSecurities Corp., et al., were filed in the Superior Court 
for the State of California, San Francisco County against a 
number of defendants, including Wells Fargo Bank, N.A. and 
Wells Fargo Asset Securities Corporation. As against the Wells 
Fargo entities, the new cases assert opt out claims relating to the 
claims alleged in the Mortgage-Backed Certificates Litigation. 
  On October 15, 2010, three actions, captioned Federal Home 
Loan Bank of Chicago v. Banc of America Funding 
Corporation, et al. (filed in the Cook County Circuit Court, State 
of Illinois); Federal Home Loan Bank of Chicago v. Banc of 
America Securities LLC, et al. (filed in the Superior Court of the 
State of California for the County of Los Angeles); and Federal 
Home Loan Bank of Indianapolis v. Banc of America Mortgage 
America Securities, Inc., et al. (filed in the Superior Court of the 
State of Indiana for the County of Marion), named multiple 
defendants, described as issuers/depositors, and 
underwriters/dealers of private label mortgage-backed 
securities, in an action asserting claims that defendants used 
false and misleading statements in offering documents for the 
sale of such securities. Plaintiffs seek rescission of the sales and 
damages under state securities and other laws and Section 11 of 
the Securities Act of 1933. Wells Fargo Asset Securities 

Corporation, Wells Fargo Bank, N.A. and Wells Fargo & 
Company were named among the defendants. On April 20, 2011, 
a case captioned Federal Home Loan of Boston v. Ally 
Financial, Inc., et al., was filed in the Superior Court of the 
Commonwealth of Massachusetts for the County of Suffolk. The 
case names, among a large number of parties, Wells Fargo & 
Company, Wells Fargo Asset Securitization Corporation and 
Wells Fargo Bank, N.A. as parties and contains allegations 
substantially similar to the cases filed by the other Federal Home 
Loan Banks. 

In addition, there are other mortgage-related threatened or 
asserted claims by entities or investors where Wells Fargo may 
have indemnity or repurchase obligations, or as to which it has 
entered into agreements to toll the relevant statutes of 
limitations. 

MORTGAGE FORECLOSURE DOCUMENT LITIGATION  Eight 
purported class actions and several individual borrower actions 
related to foreclosure document practices were filed in late 2010 
and in early 2011 against Wells Fargo Bank, N.A. in its status as 
mortgage servicer or corporate trustee of mortgage trusts. The 
cases were brought in state and federal courts. All eight cases 
have been dismissed or otherwise resolved. 

MORTGAGE RELATED REGULATORY INVESTIGATIONS  
Government agencies and authorities continue investigations or 
examinations of certain mortgage related practices of Wells 
Fargo. Wells Fargo, for itself and for predecessor institutions, 
has responded, and continues to respond, to requests from 
government agencies seeking information regarding the 
origination, underwriting and securitization of residential 
mortgages, including sub-prime mortgages. On 
February 24, 2012, Wells Fargo received a Wells Notice from 
SEC Staff relating to Wells Fargo’s disclosures in mortgage-
backed securities offering documents. On November 20, 2012, 
the SEC Staff advised Wells Fargo it did not intend to take action 
on the subject matter of the Wells Notice. 

IN RE MUNICIPAL DERIVATIVES ANTITRUST LITIGATION  
Wachovia Bank, along with several other banks and financial 
services companies, was named as a defendant beginning in 
April 2008 in a number of substantially identical purported class 
actions and individual actions filed in various state and federal 
courts by various municipalities alleging they have been 
damaged by alleged anticompetitive activity of the defendants. 
These cases were either consolidated under the caption In re 
Municipal Derivatives Antitrust Litigation or administered 
jointly with that action in the U.S. District Court for the 
Southern District of New York. The plaintiffs and Wells Fargo 
agreed to settle the In re Municipal Derivatives Antitrust 
Litigation on October 21, 2011. The settlement received final 
approval on December 14, 2012. A number of municipalities 
have opted out of the settlement, but the remaining potential 
claims are not material. 

ORDER OF POSTING LITIGATION  A series of putative class 
actions have been filed against Wachovia Bank, N.A. and Wells 
Fargo Bank, N.A., as well as many other banks, challenging the 

191

 
 
 
 
 
 
 
 
 
 
Note 15:  Legal Actions (continued) 

high to low order in which the Banks post debit card transactions 
to consumer deposit accounts. There are currently several such 
cases pending against Wells Fargo Bank (including the Wachovia 
Bank cases to which Wells Fargo succeeded), most of which have 
been consolidated in multi-district litigation proceedings in the 
U.S. District Court for the Southern District of Florida. The bank 
defendants moved to compel these cases to arbitration under 
recent Supreme Court authority. On November 22, 2011, the 
Judge denied the motion. The Banks appealed the decision to 
the U.S. Court of Appeals for the Eleventh Circuit. On October 
26, 2012, the Eleventh Circuit affirmed the District Court’s 
denial of the motion. 
  On August 10, 2010, the U.S. District Court for the Northern 
District of California issued an order in Gutierrez v. Wells Fargo 
Bank, N.A., a case that was not consolidated in the multi-district 
proceedings, enjoining the Bank’s use of the high to low posting 
method for debit card transactions with respect to the plaintiff 
class of California depositors, directing that the Bank establish a 
different posting methodology and ordering remediation of 
approximately $203 million. On October 26, 2010, a final 
judgment was entered in Gutierrez. On October 28, 2010, Wells 
Fargo appealed to the U.S. Court of Appeals for the Ninth 
Circuit. On December 26, 2012, the Ninth Circuit reversed the 
order requiring Wells Fargo to change its order of posting and 
vacated the portion of the order granting remediation of 
approximately $203 million on the grounds of federal pre-
emption. The Ninth Circuit affirmed the District Court’s finding 
that Wells Fargo violated a California state law prohibition on 
fraudulent representations and remanded the case to the District 
Court for further proceedings. 

SECURITIES LENDING LITIGATION  Wells Fargo Bank, N.A. is 
involved in several separate pending actions brought by 
securities lending customers of Wells Fargo and Wachovia Bank 
in various courts. In general, each of the cases alleges that Wells 
Fargo violated fiduciary and contractual duties by investing 
collateral for loaned securities in investments that suffered 
losses. In addition, on March 27, 2012, a class of Wells Fargo 
securities lending customers was certified in a case captioned 
City of Farmington Hills Employees Retirement System v. Wells 
Fargo Bank, N.A., which is pending in the U.S. District Court for 
the District of Minnesota. Wells Fargo sought interlocutory 
review of the class certification in the U.S. Court of Appeals for 
the Eighth Circuit. The Eighth Circuit declined such review on 
May 7, 2012.  

OUTLOOK  When establishing a liability for contingent litigation 
losses, the Company determines a range of potential losses for 
each matter that is both probable and estimable, and records the 
amount it considers to be the best estimate within the range. The 
high end of the range of reasonably possible potential litigation 
losses in excess of the Company’s liability for probable and 
estimable losses was $1.0 billion as of December 31, 2012. For 
these matters and others where an unfavorable outcome is 
reasonably possible but not probable, there may be a range of 
possible losses in excess of the established liability that cannot 
be estimated. Based on information currently available, advice of 
counsel, available insurance coverage and established reserves, 
Wells Fargo believes that the eventual outcome of the actions 
against Wells Fargo and/or its subsidiaries, including the 
matters described above, will not, individually or in the 
aggregate, have a material adverse effect on Wells Fargo’s 
consolidated financial position. However, in the event of 
unexpected future developments, it is possible that the ultimate 
resolution of those matters, if unfavorable, may be material to 
Wells Fargo’s results of operations for any particular period. 

192

 
 
 
 
Note 16:  Derivatives 

We primarily use derivatives to manage exposure to market risk, 
interest rate risk, credit risk and foreign currency risk, and to 
assist customers with their risk management objectives. We 
designate derivatives either as hedging instruments in a 
qualifying hedge accounting relationship (fair value or cash flow 
hedge) or as free-standing derivatives. Free-standing derivatives 
include economic hedges that do not qualify for hedge 
accounting and derivatives held for customer accommodation or 
other trading purposes. 
  Our asset/liability management approach to interest rate, 
foreign currency and certain other risks includes the use of 
derivatives. Such derivatives are typically designated as fair 
value or cash flow hedges, or free-standing derivatives 
(economic hedges) for those that do not qualify for hedge 
accounting. This helps minimize significant, unplanned 
fluctuations in earnings, fair values of assets and liabilities, and 
cash flows caused by interest rate, foreign currency and other 
market value volatility. This approach involves modifying the 
repricing characteristics of certain assets and liabilities so that 
changes in interest rates, foreign currency and other exposures 
do not have a significantly adverse effect on the net interest 
margin, cash flows and earnings. As a result of fluctuations in 
these exposures, hedged assets and liabilities will gain or lose 
market value. In a fair value or economic hedge, the effect of this 
unrealized gain or loss will generally be offset by the gain or loss 
on the derivatives linked to the hedged assets and liabilities. In a 
cash flow hedge, where we manage the variability of cash 
payments due to interest rate fluctuations by the effective use of 
derivatives linked to hedged assets and liabilities, the unrealized 
gain or loss on the derivatives or the hedged asset or liability is 
generally reflected in other comprehensive income and not in 
earnings. 

  We also offer various derivatives, including interest rate, 
commodity, equity, credit and foreign exchange contracts, to our 
customers as part of our trading businesses but usually offset our 
exposure from such contracts by entering into other financial 
contracts. These derivative transactions are conducted in an 
effort to help customers manage their market price risks. The 
customer accommodations and any offsetting derivative 
contracts are treated as free-standing derivatives. To a much 
lesser extent, we take positions executed for our own account 
based on market expectations or to benefit from price 
differentials between financial instruments and markets. 
Additionally, free-standing derivatives include embedded 
derivatives that are required to be accounted for separately from 
their host contracts. 
  The following table presents the total notional or contractual 
amounts and fair values for our derivatives. Derivative 
transactions can be measured in terms of the notional amount, 
but this amount is not recorded on the balance sheet and is not, 
when viewed in isolation, a meaningful measure of the risk 
profile of the instruments. The notional amount is generally not 
exchanged, but is used only as the basis on which interest and 
other payments are determined. Derivatives designated as 
qualifying hedge contracts and free-standing derivatives 
(economic hedges) are recorded on the balance sheet at fair 
value in other assets or other liabilities. Customer 
accommodation, trading and other free-standing derivatives are 
recorded on the balance sheet at fair value in trading assets, 
other assets or other liabilities. 

193

 
 
 
 
Note 16:  Derivatives (continued) 

 2012   

Fair value 

Notional or  

December 31, 

 2011  

Fair value 

Asset 

Liability 

contractual  

Asset 

Liability 

Notional or  

contractual  

(in millions) 

amount   

derivatives  derivatives  

amount    derivatives  derivatives 

Derivatives designated as hedging instruments 

Interest rate contracts (1) 

Foreign exchange contracts 

Total derivatives designated as 

qualifying hedging instruments 

Derivatives not designated as hedging instruments 

Free-standing derivatives (economic hedges): 

Interest rate contracts (2) 

Equity contracts 

Foreign exchange contracts 

Credit contracts - protection purchased 

  Other derivatives 

Subtotal 

Customer accommodation, trading and other 

free-standing derivatives: 

Interest rate contracts 

Commodity contracts 

Equity contracts 

Foreign exchange contracts 

Credit contracts - protection sold 

Credit contracts - protection purchased 

$ 

 92,004   

 27,382   

 7,284  

 1,808  

 2,696   

 274   

 87,537   

 22,269   

 8,423  

 1,523  

 2,769  

 572  

 9,092  

 2,970   

 9,946  

 3,341  

 334,555   

 450  

 694   

 377,497   

 2,318  

 2,011  

 75   

 3,074   

 16   

 2,296   

 -  

 3  

 -  

 -  

 50   

 64   

 -   

 78   

 -   

 5,833   

 125   

 2,367   

 -  

 250  

 3  

 -  

 -  

 3  

 -  

 117  

 453  

 886   

 2,571  

 2,131  

 2,774,783   

 63,617  

 65,305   

 2,425,144   

 81,336  

 83,834  

 90,732   

 71,958   

 166,061   

 26,455   

 29,021   

 3,456  

 3,783  

 3,713  

 315  

 1,495  

 3,590   

 4,114   

 3,241   

 2,623   

 329   

 77,985   

 68,778   

 140,704   

 38,403   

 36,156   

 4,351  

 3,768  

 3,151  

 319  

 3,254  

 4,234  

 3,661  

 2,803  

 5,178  

 276  

Subtotal 

 76,379  

 79,202   

 96,179  

 99,986  

Total derivatives not designated as hedging instruments 

 76,832  

 80,088   

 98,750  

 102,117  

Total derivatives before netting 

 85,924  

 83,058   

 108,696  

 105,458  

Netting (3) 

Total 

 (62,108) 

 (71,116)  

 (81,143) 

 (89,990) 

  $ 

 23,816  

 11,942   

 27,553  

 15,468  

(1)  Notional amounts presented exclude $4.7 billion at December 31, 2012, and $15.5 billion at December 31, 2011, of basis swaps that are combined with receive fixed-

rate/pay floating-rate swaps and designated as one hedging instrument. 

(2)  Includes free-standing derivatives (economic hedges) used to hedge the risk of changes in the fair value of residential MSRs, MHFS, loans and other interests held. 
(3)  Represents netting of derivative asset and liability balances, and related cash collateral, with the same counterparty subject to master netting arrangements. The amount of 
cash collateral netted against derivative assets and liabilities was $5.0 billion and $14.5 billion, respectively, at December 31, 2012, and $6.6 billion and $15.4 billion, 
respectively, at December 31, 2011. 

194

 
 
 
 
 
 
 
 
   
     
 
 
 
   
 
 
 
 
 
 
 
   
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
  
   
 
 
 
 
 
 
 
   
 
   
 
 
 
   
 
 
   
 
 
 
 
   
 
   
 
 
 
   
 
 
   
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
   
 
 
 
   
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
   
 
 
 
   
 
Fair Value Hedges 
We use interest rate swaps to convert certain of our fixed-rate 
long-term debt and CDs to floating rates to hedge our exposure 
to interest rate risk. We also enter into cross-currency swaps, 
cross-currency interest rate swaps and forward contracts to 
hedge our exposure to foreign currency risk and interest rate risk 
associated with the issuance of non-U.S. dollar denominated 
long-term debt. In addition, we use interest rate swaps, cross-
currency swaps, cross-currency interest rate swaps and forward 
contracts to hedge against changes in fair value of certain 
investments in available-for-sale debt securities due to changes 
in interest rates, foreign currency rates, or both. We also use 
interest rate swaps to hedge against changes in fair value for 
certain mortgages held for sale. The entire derivative gain or loss 
is included in the assessment of hedge effectiveness for all fair 
value hedge relationships, except for those involving foreign-
currency denominated securities available for sale and long-term 

debt hedged with foreign currency forward derivatives for which 
the component of the derivative gain or loss related to the 
changes in the difference between the spot and forward price is 
excluded from the assessment of hedge effectiveness. 
  We use statistical regression analysis to assess hedge 
effectiveness, both at inception of the hedging relationship and 
on an ongoing basis. The regression analysis involves regressing 
the periodic change in fair value of the hedging instrument 
against the periodic changes in fair value of the asset or liability 
being hedged due to changes in the hedged risk(s). The 
assessment includes an evaluation of the quantitative measures 
of the regression results used to validate the conclusion of high 
effectiveness. 
  The following table shows the net gains (losses) recognized in 
the income statement related to derivatives in fair value hedging 
relationships. 

Interest rate  

Foreign exchange  Total net

contracts hedging: 

contracts hedging: 

gains

Securities  Mortgages 

  Securities

available 

held  Long-term 

available

Long-term 

(losses)

on fair

value

(in millions) 

for sale 

for sale 

debt 

for sale

debt 

hedges

Year ended December 31, 2012 

Gains (losses) recorded in net interest income 

$ 

 (457) 

 (4) 

 1,685    

 (5)

 248  

 1,467 

Gains (losses) recorded in noninterest income 

  Recognized on derivatives 

  Recognized on hedged item 

 (22) 

 17  

 (15) 

 (179)   

 6  

 233    

  Recognized on fair value hedges (ineffective portion) (1)  $ 

 (5) 

 (9) 

 54    

 39 

 (3)

 36 

 567  

 390 

 (610) 

 (357)

 (43) 

 33 

Year ended December 31, 2011 

Gains (losses) recorded in net interest income 

$ 

 (451) 

 -  

 1,659    

 (11)

 376  

 1,573 

Gains (losses) recorded in noninterest income 

Recognized on derivatives 

Recognized on hedged item 

 (1,298) 

 1,232  

 (21) 

 2,796    

 17  

 (2,616)   

Recognized on fair value hedges (ineffective portion) (1) 

$ 

 (66) 

 (4) 

 180    

 168 

 (186)

 (18)

 512  

 2,157 

 (445) 

 (1,998)

 67  

 159 

(1)  Included $(9) million and $53 million, respectively, for year ended December 31, 2012 and 2011, of gains (losses) on forward derivatives hedging foreign currency securities 

available for sale and long-term debt, representing the portion of derivative gains (losses) excluded from the assessment of hedge effectiveness (time value). 

195

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
Note 16:  Derivatives (continued) 

Cash Flow Hedges 
We hedge floating-rate debt against future interest rate increases 
by using interest rate swaps, caps, floors and futures to limit 
variability of cash flows due to changes in the benchmark 
interest rate. We also use interest rate swaps and floors to hedge 
the variability in interest payments received on certain floating-
rate commercial loans, due to changes in the benchmark interest 
rate. Gains and losses on derivatives that are reclassified from 
OCI to interest income and interest expense in the current 
period are included in the line item in which the hedged item’s 
effect on earnings is recorded. All parts of gain or loss on these 
derivatives are included in the assessment of hedge effectiveness. 
We assess hedge effectiveness using regression analysis, both at 
inception of the hedging relationship and on an ongoing basis. 
The regression analysis involves regressing the periodic changes 
in cash flows of the hedging instrument against the periodic 

changes in cash flows of the forecasted transaction being hedged 
due to changes in the hedged risk(s). The assessment includes an 
evaluation of the quantitative measures of the regression results 
used to validate the conclusion of high effectiveness. 
  Based upon current interest rates, we estimate that 
$350 million (pre tax) of deferred net gains on derivatives in OCI 
at December 31, 2012, will be reclassified into interest income 
and interest expense during the next twelve months. Future 
changes to interest rates may significantly change actual 
amounts reclassified to earnings. We are hedging our exposure 
to the variability of future cash flows for all forecasted 
transactions for a maximum of 5 years for both hedges of 
floating-rate debt and floating-rate commercial loans. 
  The following table shows the net gains (losses) recognized 
related to derivatives in cash flow hedging relationships. 

(in millions) 

Gains (pre tax) recognized in OCI on derivatives 

Gains (pre tax) reclassified from cumulative OCI into net income (1) 

Losses (pre tax) recognized in noninterest income on derivatives (2) 

(1)  Amounts were recorded in net interest income and noninterest expense.  
(2)  None of the change in value of the derivatives was excluded from the assessment of hedge effectiveness. 

Year ended 

December 31, 

 2012 

2011  

 52 

 388 

 (1)

 190  

 571  

 (5) 

$ 

Free-Standing Derivatives 
We use free-standing derivatives (economic hedges), in addition 
to debt securities available for sale, to hedge the risk of changes 
in the fair value of certain residential MHFS, certain loans held 
for investment, residential MSRs measured at fair value, 
derivative loan commitments and other interests held. The 
resulting gain or loss on these economic hedges is reflected in 
mortgage banking noninterest income and other noninterest 
income. Changes in fair value of debt securities available for sale 
(unrealized gains and losses) are not included in servicing 
income, but are reported in cumulative OCI (net of tax) or, upon 
sale, are reported in net gains (losses) on debt securities 
available for sale. 
  The derivatives used to hedge MSRs measured at fair value, 
which include swaps, swaptions, constant maturity mortgages, 
forwards, Eurodollar and Treasury futures and options 
contracts, resulted in net derivative gains of $3.6 billion in 2012 
and $5.2 billion in 2011, which are included in mortgage banking 
noninterest income. The aggregate fair value of these derivatives 
was a net asset of $87 million at December 31, 2012, and a net 
asset of $1.4 billion at December 31, 2011. The change in fair 
value of these derivatives for each period end is due to changes 
in the underlying market indices and interest rates as well as the 
purchase and sale of derivative financial instruments throughout 
the period as part of our dynamic MSR risk management 
process. 

Interest rate lock commitments for residential mortgage 

loans that we intend to sell are considered free-standing 
derivatives. Our interest rate exposure on these derivative loan 
commitments, as well as substantially all residential MHFS, is 
hedged with free-standing derivatives (economic hedges) such as 

196

swaps, forwards and options, Eurodollar futures and options, 
and Treasury futures, forwards and options contracts. The 
commitments, free-standing derivatives and residential MHFS 
are carried at fair value with changes in fair value included in 
mortgage banking noninterest income. For the fair value 
measurement of interest rate lock commitments we include, at 
inception and during the life of the loan commitment, the 
expected net future cash flows related to the associated servicing 
of the loan. Fair value changes subsequent to inception are based 
on changes in fair value of the underlying loan resulting from the 
exercise of the commitment and changes in the probability that 
the loan will not fund within the terms of the commitment 
(referred to as a fall-out factor). The value of the underlying loan 
is affected primarily by changes in interest rates and the passage 
of time. However, changes in investor demand can also cause 
changes in the value of the underlying loan value that cannot be 
hedged. The aggregate fair value of derivative loan commitments 
in the balance sheet was a net asset of $497 million at 
December 31, 2012, and a net asset of $478 million at 
December 31, 2011, and is included in the caption “Interest rate 
contracts” under “Customer accommodation, trading and other 
free-standing derivatives” in the first table in this Note. 
  We also enter into various derivatives primarily to provide 
derivative products to customers. To a lesser extent, we take 
positions based on market expectations or to benefit from price 
differentials between financial instruments and markets. These 
derivatives are not linked to specific assets and liabilities in the 
balance sheet or to forecasted transactions in an accounting 
hedge relationship and, therefore, do not qualify for hedge 
accounting. We also enter into free-standing derivatives for risk 
management that do not otherwise qualify for hedge accounting. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
They are carried at fair value with changes in fair value recorded 
as other noninterest income. 

Free-standing derivatives also include embedded derivatives 
that are required to be accounted for separately from their host 
contract. We periodically issue hybrid long-term notes and CDs 
where the performance of the hybrid instrument notes is linked 
to an equity, commodity or currency index, or basket of such 
indices. These notes contain explicit terms that affect some or all 
of the cash flows or the value of the note in a manner similar to a 
derivative instrument and therefore are considered to contain an 
“embedded” derivative instrument. The indices on which the 
performance of the hybrid instrument is calculated are not 

clearly and closely related to the host debt instrument. The 
“embedded” derivative is separated from the host contract and 
accounted for as a free-standing derivative. Additionally, we may 
invest in hybrid instruments that contain embedded derivatives, 
such as credit derivatives, that are not clearly and closely related 
to the host contract. In such instances, we either elect fair value 
option for the hybrid instrument or separate the embedded 
derivative from the host contract and account for the host 
contract and derivative separately. 
  The following table shows the net gains recognized in the 
income statement related to derivatives not designated as 
hedging instruments. 

(in millions) 

Net gains (losses) recognized on free-standing derivatives (economic hedges): 

Interest rate contracts  

Recognized in noninterest income: 

  Mortgage banking (1) 

  Other (2) 

Equity contracts (2) 

Foreign exchange contracts (2) 

Credit contracts (2) 

Subtotal 

Net gains (losses) recognized on customer accommodation, trading and other free-standing derivatives: 

Interest rate contracts  

Recognized in noninterest income: 

  Mortgage banking (3) 

  Other (4) 

Commodity contracts (4) 

Equity contracts (4) 

Foreign exchange contracts (4) 

Credit contracts (4) 

  Other (4) 

Subtotal 

Net gains recognized related to derivatives not designated as hedging instruments 

Year ended 

December 31, 

 2012  

 2011 

$ 

 (1,882) 

 2  

 4  

 (53) 

 (15) 

 246 

 (157)

 (5)

 70 

 (18)

 (1,944) 

 136 

 7,222  

 3,594 

 589  

 (14) 

 (234) 

 501  

 (54) 

 -  

 298 

 124 

 769 

 698 

 (200)

 (5)

 8,010  

 5,278 

$ 

 6,066  

 5,414 

(1)  Predominantly mortgage banking noninterest income including gains (losses) on the derivatives used as economic hedges of MSRs measured at fair value, interest rate lock 

commitments and mortgages held for sale. 

(2)  Predominantly included in other noninterest income. 
(3)  Predominantly mortgage banking noninterest income including gains (losses) on interest rate lock commitments. 
(4)  Predominantly included in net gains from trading activities in noninterest income. 

the special purpose vehicle for which we have provided liquidity 
to obtain funding.  

Credit Derivatives 
We use credit derivatives primarily to assist customers with their 
risk management objectives. We may also use credit derivatives 
in structured product transactions or liquidity agreements 
written to special purpose vehicles. The maximum exposure of 
sold credit derivatives is managed through posted collateral, 
purchased credit derivatives and similar products in order to 
achieve our desired credit risk profile. This credit risk 
management provides an ability to recover a significant portion 
of any amounts that would be paid under the sold credit 
derivatives. We would be required to perform under the noted 
credit derivatives in the event of default by the referenced 
obligors. Events of default include events such as bankruptcy, 
capital restructuring or lack of principal and/or interest 
payment. In certain cases, other triggers may exist, such as the 
credit downgrade of the referenced obligors or the inability of 

197

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 16:  Derivatives (continued) 

The following table provides details of sold and purchased credit derivatives.  

(in millions) 

December 31, 2012 

Credit default swaps on: 

Corporate bonds 

Structured products 

Credit protection on: 

  Default swap index 

Commercial mortgage- 

backed securities index 

  Asset-backed securities index 

Other 

Notional amount 

  Protection 

sold - 

non- 

Protection 

purchased 

Net 

with  protection 

Other 

Fair value

Protection  investment 

identical 

sold  protection 

Range of 

liability

sold (A) 

grade  underlyings (B)

(A) - (B)  purchased  maturities 

$ 

 240 

 15,845  

 1,787 

 2,433  

 8,448   

 2,039   

 9,636  

 948  

 6,209  

 1,485  

 7,701   2013-2021 

 393   2016-2056 

 4 

 3,520  

 348   

 3,444  

 76  

 616   2013-2017 

 531 

 1,249  

 64  

 861   

 64   

 790  

 6  

 459  

 58  

 524   2049-2052 

 92   2037-2046 

 3,344  

 3,344   

 106  

 3,238  

 4,655   2013-2056 

 57 

 4 

Total credit derivatives 

$ 

 2,623 

 26,455  

 15,104   

 14,930  

 11,525  

 13,981   

December 31, 2011 

Credit default swaps on: 

Corporate bonds 

Structured products 

Credit protection on: 

  Default swap index 

Commercial mortgage-backed securities index 

Asset-backed securities index 

Other 

$ 

 1,002 

 3,308 

 24,634  

 14,043   

 13,329  

 11,305  

 9,404  

2012-2021 

 4,691  

 4,300   

 2,194  

 2,497  

 1,335  

2016-2056 

 68 

 713 

 76 

 11 

 3,006  

 1,357  

 83  

 843   

 458   

 83   

 2,341  

 665  

 912  

2012-2017 

 19  

 8  

 1,338  

 1,403  

2049-2052 

 75  

 116  

2037-2046 

 4,632  

 4,090   

 481  

 4,151  

 4,673  

2012-2056 

Total credit derivatives 

$ 

 5,178 

 38,403  

 23,817   

 18,372  

 20,031  

 17,843   

Protection sold represents the estimated maximum exposure 

to loss that would be incurred under an assumed hypothetical 
circumstance, where the value of our interests and any 
associated collateral declines to zero, without any consideration 
of recovery or offset from any economic hedges. We believe this 
hypothetical circumstance to be an extremely remote possibility 
and accordingly, this required disclosure is not an indication of 
expected loss. The amounts under non-investment grade 
represent the notional amounts of those credit derivatives on 
which we have a higher risk of being required to perform under 
the terms of the credit derivative and are a function of the 
underlying assets.  

We consider the risk of performance to be high if the 
underlying assets under the credit derivative have an external 
rating that is below investment grade or an internal credit 
default grade that is equivalent thereto. We believe the net 
protection sold, which is representative of the net notional 
amount of protection sold and purchased with identical 
underlyings, in combination with other protection purchased, is 
more representative of our exposure to loss than either non-
investment grade or protection sold. Other protection purchased 
represents additional protection, which may offset the exposure 
to loss for protection sold, that was not purchased with an 
identical underlying of the protection sold.  

198

 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
  
 
 
 
 
 
   
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
Credit-Risk Contingent Features 
Certain of our derivative contracts contain provisions whereby if 
the credit rating of our debt were to be downgraded by certain 
major credit rating agencies, the counterparty could demand 
additional collateral or require termination or replacement of 
derivative instruments in a net liability position. The aggregate 
fair value of all derivative instruments with such credit-risk-
related contingent features that are in a net liability position was 
$16.2 billion at December 31, 2012, and $17.1 billion at 
December 31, 2011, respectively, for which we posted 
$14.3 billion and$15.0 billion, respectively, in collateral in the 
normal course of business. If the credit rating of our debt had 
been downgraded below investment grade, which is the credit-
risk-related contingent feature that if triggered requires the 
maximum amount of collateral to be posted, on 
December 31, 2012, or December 31, 2011, we would have been 
required to post additional collateral of $1.9 billion or 
$2.1 billion, respectively, or potentially settle the contract in an 
amount equal to its fair value. 

Counterparty Credit Risk 
By using derivatives, we are exposed to counterparty credit risk 
if counterparties to the derivative contracts do not perform as 
expected. If a counterparty fails to perform, our counterparty 
credit risk is equal to the amount reported as a derivative asset 
on our balance sheet. The amounts reported as a derivative asset 
are derivative contracts in a gain position, and to the extent 
subject to legally enforceable master netting arrangements, net 
of derivatives in a loss position with the same counterparty and 
cash collateral received. We minimize counterparty credit risk 
through credit approvals, limits, monitoring procedures, 
executing master netting arrangements and obtaining collateral, 
where appropriate. To the extent the master netting 
arrangements and other criteria meet the applicable 
requirements, including determining the legal enforceability of 
the arrangement, it is our policy to present derivatives balances 
and related cash collateral amounts net in the balance sheet. 
Counterparty credit risk related to derivatives is considered in 
determining fair value and our assessment of hedge 
effectiveness. 

199

 
 
 
 
 
 
Note 17:  Fair Values of Assets and Liabilities 

We use fair value measurements to record fair value adjustments 
to certain assets and liabilities and to determine fair value 
disclosures. Trading assets (excluding derivatives), securities 
available for sale, derivatives, substantially all residential MHFS, 
certain commercial LHFS, certain loans held for investment, fair 
value MSRs and securities sold but not yet purchased (short sale 
liabilities) are recorded at fair value on a recurring basis. 
Additionally, from time to time, we may be required to record at 
fair value other assets on a nonrecurring basis, such as certain 
residential and commercial MHFS, certain LHFS, loans held for 
investment and certain other assets. These nonrecurring fair 
value adjustments typically involve application of lower-of-cost-
or-market accounting or write-downs of individual assets.  

Following are descriptions of the valuation methodologies 

used for assets and liabilities recorded at fair value on a 
recurring or nonrecurring basis and for estimating fair value for 
financial instruments not recorded at fair value. 

Assets 
SHORT-TERM FINANCIAL ASSETS  Short-term financial assets 
include cash and due from banks, federal funds sold and 
securities purchased under resale agreements and due from 
customers on acceptances. These assets are carried at historical 
cost. The carrying amount is a reasonable estimate of fair value 
because of the relatively short time between the origination of 
the instrument and its expected realization. 

TRADING ASSETS (EXCLUDING DERIVATIVES) AND 
SECURITIES AVAILABLE FOR SALE  Trading assets and 
securities available for sale are recorded at fair value on a 
recurring basis. Fair value measurement is based upon various 
sources of market pricing. We use quoted prices in active 
markets, where available and classify such instruments within 
Level 1 of the fair value hierarchy. Examples include exchange-
traded equity securities and some highly liquid government 
securities such as U.S. Treasuries. When instruments are traded 
in secondary markets and quoted market prices do not exist for 
such securities, we generally rely on internal valuation 
techniques or on prices obtained from third-party pricing 
services or brokers (collectively, vendors) or combination 
thereof, and accordingly, we classify these instruments as Level 2 
or 3. 

Trading securities are mostly valued using internal trader 
prices that are subject to price verification procedures performed 
by separate internal personnel. The majority of fair values 
derived using internal valuation techniques are verified against 
multiple pricing sources, including prices obtained from third-
party vendors. Vendors compile prices from various sources and 
often apply matrix pricing for similar securities when no price is 
observable. We review pricing methodologies provided by the 
vendors in order to determine if observable market information 
is being used, versus unobservable inputs. When evaluating the 
appropriateness of an internal trader price compared with 
vendor prices, considerations include the range and quality of 
vendor prices. Vendor prices are used to ensure the 
reasonableness of a trader price; however valuing financial 

200

instruments involves judgments acquired from knowledge of a 
particular market. If a trader asserts that a vendor price is not 
reflective of market value, justification for using the trader price, 
including recent sales activity where possible, must be provided 
to and approved by the appropriate levels of management. 
Similarly, while securities available for sale traded in 

secondary markets are typically valued using unadjusted vendor 
prices or vendor prices adjusted by weighting them with internal 
discounted cash flow techniques, these prices are reviewed and, 
if deemed inappropriate by a trader who has the most knowledge 
of a particular market, can be adjusted. Securities measured with 
these internal valuation techniques are generally classified as 
Level 2 of the hierarchy and often involve using quoted market 
prices for similar securities, pricing models, discounted cash 
flow analyses using significant inputs observable in the market 
where available or combination of multiple valuation techniques. 
Examples include certain residential and commercial MBS, 
municipal bonds, U.S. government and agency MBS, and 
corporate debt securities. 

Security fair value measurements using significant inputs 
that are unobservable in the market due to limited activity or a 
less liquid market are classified as Level 3 in the fair value 
hierarchy. Such measurements include securities valued using 
internal models or a combination of multiple valuation 
techniques such as weighting of internal models and vendor or 
broker pricing, where the unobservable inputs are significant to 
the overall fair value measurement. Securities classified as Level 
3 include certain residential and commercial MBS, asset-backed 
securities collateralized by auto leases or loans and cash 
reserves, CDOs and CLOs, and certain residual and retained 
interests in residential mortgage loan securitizations. We value 
CDOs using the prices of similar instruments, the pricing of 
completed or pending third party transactions or the pricing of 
the underlying collateral within the CDO. Where vendor or 
broker prices are not readily available, we use management's 
best estimate. 

MORTGAGES HELD FOR SALE (MHFS)  We carry substantially all 
of our residential MHFS portfolio at fair value. Fair value is 
based on quoted market prices, where available, or the prices for 
other mortgage whole loans with similar characteristics. As 
necessary, these prices are adjusted for typical securitization 
activities, including servicing value, portfolio composition, 
market conditions and liquidity. Most of our MHFS are classified 
as Level 2. For the portion where market pricing data is not 
available, we use a discounted cash flow model to estimate fair 
value and, accordingly, classify as Level 3. 

LOANS HELD FOR SALE (LHFS)  LHFS are carried at the lower of 
cost or market value, or at fair value. The fair value of LHFS is 
based on what secondary markets are currently offering for loans 
with similar characteristics. As such, we classify those loans 
subjected to nonrecurring fair value adjustments as Level 2. 

LOANS  For information on how we report the carrying value of 
loans, including PCI loans, see Note 1. Although most loans are 

 
 
 
 
 
 
 
 
 
 
 
 
 
not recorded at fair value on a recurring basis, reverse mortgages 
are held at fair value on a recurring basis. In addition, we record 
nonrecurring fair value adjustments to loans to reflect partial 
write-downs that are based on the observable market price of the 
loan or current appraised value of the collateral. 
  We provide fair value estimates in this disclosure for loans 
that are not recorded at fair value on a recurring or nonrecurring 
basis. Those estimates differentiate loans based on their 
financial characteristics, such as product classification, loan 
category, pricing features and remaining maturity. Prepayment 
and credit loss estimates are evaluated by product and loan rate. 

The fair value of commercial loans is calculated by 
discounting contractual cash flows, adjusted for credit loss 
estimates, using discount rates that are appropriate for loans 
with similar characteristics and remaining maturity.  
For real estate 1-4 family first and junior lien mortgages, we 
calculate fair value by discounting contractual cash flows, 
adjusted for prepayment and credit loss estimates, using 
discount rates based on current industry pricing (where readily 
available) or our own estimate of an appropriate discount rate 
for loans of similar size, type, remaining maturity and repricing 
characteristics. 

The carrying value of credit card loans, which is adjusted for 
estimates of credit losses inherent in the portfolio at the balance 
sheet date, is reported as a reasonable estimate of fair value. For 
all other consumer loans, the fair value is generally calculated by 
discounting the contractual cash flows, adjusted for prepayment 
and credit loss estimates, based on the current rates we offer for 
loans with similar characteristics. 

Loan commitments, standby letters of credit and commercial 
and similar letters of credit generate ongoing fees at our current 
pricing levels, which are recognized over the term of the 
commitment period. In situations where the credit quality of the 
counterparty to a commitment has declined, we record an 
allowance. A reasonable estimate of the fair value of these 
instruments is the carrying value of deferred fees plus the related 
allowance. Certain letters of credit that are hedged with 
derivative instruments are carried at fair value in trading assets 
or liabilities. For those letters of credit, fair value is calculated 
based on readily quotable credit default spreads, using a market 
risk credit default swap model. 

DERIVATIVES  Quoted market prices are available and used for 
our exchange-traded derivatives, such as certain interest rate 
futures and option contracts, which we classify as Level 1. 
However, substantially all of our derivatives are traded in over-
the-counter (OTC) markets where quoted market prices are not 
always readily available. Therefore we value most OTC 
derivatives using internal valuation techniques. Valuation 
techniques and inputs to internally-developed models depend on 
the type of derivative and nature of the underlying rate, price or 
index upon which the derivative's value is based. Key inputs can 
include yield curves, credit curves, foreign-exchange rates, 
prepayment rates, volatility measurements and correlation of 
such inputs. Where model inputs can be observed in a liquid 
market and the model does not require significant judgment, 
such derivatives are typically classified as Level 2 of the fair 
value hierarchy. Examples of derivatives classified as Level 2 

include generic interest rate swaps, foreign currency swaps, 
commodity swaps, and certain option and forward contracts. 
When instruments are traded in less liquid markets and 
significant inputs are unobservable, such derivatives are 
classified as Level 3. Examples of derivatives classified as Level 3 
include complex and highly structured derivatives, certain credit 
default swaps, interest rate lock commitments written for our 
residential mortgage loans that we intend to sell and long dated 
equity options where volatility is not observable. Additionally, 
significant judgments are required when classifying financial 
instruments within the fair value hierarchy, particularly between 
Level 2 and 3, as is the case for certain derivatives. 

MORTGAGE SERVICING RIGHTS (MSRs) AND CERTAIN OTHER 
INTERESTS HELD IN SECURITIZATIONS  MSRs and certain 
other interests held in securitizations (e.g., interest-only strips) 
do not trade in an active market with readily observable prices. 
Accordingly, we determine the fair value of MSRs using a 
valuation model that calculates the present value of estimated 
future net servicing income cash flows. The model incorporates 
assumptions that market participants use in estimating future 
net servicing income cash flows, including estimates of 
prepayment speeds (including housing price volatility), discount 
rate, default rates, cost to service (including delinquency and 
foreclosure costs), escrow account earnings, contractual 
servicing fee income, ancillary income and late fees. Commercial 
MSRs are carried at lower of cost or market value, and therefore 
can be subject to fair value measurements on a nonrecurring 
basis. Changes in the fair value of MSRs occur primarily due to 
the collection/realization of expected cash flows, as well as 
changes in valuation inputs and assumptions. For other interests 
held in securitizations (such as interest-only strips) we use a 
valuation model that calculates the present value of estimated 
future cash flows. The model incorporates our own estimates of 
assumptions market participants use in determining the fair 
value, including estimates of prepayment speeds, discount rates, 
defaults and contractual fee income. Interest-only strips are 
recorded as trading assets. Our valuation approach is validated 
by our internal valuation model validation group. Fair value 
measurements of our MSRs and interest-only strips use 
significant unobservable inputs and, accordingly, we classify 
them as Level 3.   

FORECLOSED ASSETS  Foreclosed assets are carried at net 
realizable value, which represents fair value less costs to sell. 
Fair value is generally based upon independent market prices or 
appraised values of the collateral and, accordingly, we classify 
foreclosed assets as Level 2. 

NONMARKETABLE EQUITY INVESTMENTS  Nonmarketable 
equity investments are generally recorded under the cost or 
equity method of accounting. There are generally restrictions on 
the sale and/or liquidation of these investments, including 
federal bank stock. Federal bank stock carrying value 
approximates fair value. We use facts and circumstances 
available to estimate the fair value of our nonmarketable equity 
investments. We typically consider our access to and need for 
capital (including recent or projected financing activity), 

201

 
 
 
 
 
 
 
 
 
 
 
Note 17:  Fair Values of Assets and Liabilities (continued) 

qualitative assessments of the viability of the investee, evaluation 
of the financial statements of the investee and prospects for its 
future. Public equity investments are valued using quoted 
market prices and discounts are only applied when there are 
trading restrictions that are an attribute of the investment. We 
estimate the fair value of investments in non-public securities 
using metrics such as security prices of comparable public 
companies, acquisition prices for similar companies and original 
investment purchase price multiples, while also incorporating a 
portfolio company's financial performance and specific factors. 
For investments in private equity funds, we use the NAV 
provided by the fund sponsor as an appropriate measure of fair 
value. In some cases, such NAVs require adjustments based on 
certain unobservable inputs. 

Liabilities 
DEPOSIT LIABILITIES  Deposit liabilities are carried at historical 
cost. The fair value of deposits with no stated maturity, such as 
noninterest-bearing demand deposits, interest-bearing checking, 
and market rate and other savings, is equal to the amount 
payable on demand at the measurement date. The fair value of 
other time deposits is calculated based on the discounted value 
of contractual cash flows. The discount rate is estimated using 
the rates currently offered for like wholesale deposits with 
similar remaining maturities. 

SHORT-TERM FINANCIAL LIABILITIES  Short-term financial 
liabilities are carried at historical cost and include federal funds 
purchased and securities sold under repurchase agreements, 
commercial paper and other short-term borrowings. The 
carrying amount is a reasonable estimate of fair value because of 
the relatively short time between the origination of the 
instrument and its expected realization. 

OTHER LIABILITIES  Other liabilities recorded at fair value on a 
recurring basis, excluding derivative liabilities (see the 
“Derivatives” section for derivative liabilities), includes primarily 
short sale liabilities. Short sale liabilities are predominantly 
classified as either Level 1 or Level 2, generally dependent upon 
whether the underlying securities have readily obtainable quoted 
prices in active exchange markets. 

LONG-TERM DEBT  Long-term debt is generally carried at 
amortized cost. For disclosure, we are required to estimate the 
fair value of long-term debt. Generally, the discounted cash flow 
method is used to estimate the fair value of our long-term debt. 
Contractual cash flows are discounted using rates currently 
offered for new notes with similar remaining maturities and, as 
such, these discount rates include our current spread levels.   

Level 3 Asset and Liability Valuation Processes  
We generally determine fair value of our Level 3 assets and 
liabilities by using internally developed models and, to a lesser 
extent, prices obtained from third-party pricing services or 
brokers (collectively, vendors). Our valuation processes vary 
depending on which approach is utilized.  

202

INTERNAL MODEL VALUATIONS Our internally developed 
models primarily consist of discounted cash flow techniques. Use 
of such techniques requires determining relevant inputs, some of 
which are unobservable. Unobservable inputs are generally 
derived from historic performance of similar assets or 
determined from previous market trades in similar instruments. 
These unobservable inputs usually consist of discount rates, 
default rates, loss severity upon default, volatilities, correlations 
and prepayment rates, which are inherent within our Level 3 
instruments. Such inputs can be correlated to similar portfolios 
with known historic experience or recent trades where particular 
unobservable inputs may be implied; but due to the nature of 
various inputs being reflected within a particular trade, the value 
of each input is considered unobservable. We attempt to 
correlate each unobservable input to historic experience and 
other third party data where available. 

Internal valuation models are subject to review prescribed 

within our model risk management policies and procedures 
which includes model validation. The purpose of model 
validation includes ensuring the model is appropriate for its 
intended use and the appropriate controls exist to help mitigate 
risk of invalid valuations. Model validation assesses the 
adequacy and appropriateness of the model, including reviewing 
its key components such as inputs, processing components, logic 
or theory, output results and supporting model documentation. 
Validation also includes ensuring significant unobservable 
model inputs are appropriate given observable market 
transactions or other market data within the same or similar 
asset classes. This ensures modeled approaches are appropriate 
given similar product valuation techniques and are in line with 
their intended purpose. 
  We have ongoing monitoring procedures in place for our 
Level 3 assets and liabilities that use such internal valuation 
models. These procedures, which are designed to provide 
reasonable assurance that models continue to perform as 
expected after approved, include:  
(cid:135) 

ongoing analysis and benchmarking to market transactions 
and other independent market data (including pricing 
vendors, if available);  
back-testing of modeled fair values to actual realized 
transactions; and  
review of modeled valuation results against expectations, 
including review of significant or unusual value fluctuations.  

(cid:135) 

(cid:135) 

  We update model inputs and methodologies periodically to 
reflect these monitoring procedures. Additionally, procedures 
and controls are in place to ensure existing models are subject to 
periodic reviews, and we perform full model revalidations as 
necessary. 
  All internal valuation models are subject to ongoing review 
by business-unit-level management. More complex models are 
subject to additional oversight by a corporate-level risk 
management department. Corporate oversight responsibilities 
include evaluating adequacy of business unit risk management 
programs, maintaining company-wide model validation policies 
and standards and reporting the results of these activities to 
management and our Enterprise Risk Management Committee 
(ERMC). The ERMC, which consists of senior executive 

 
 
 
 
 
 
 
 
 
 
management and reports on top risks to the Company’s Board of 
Directors, monitors all company-wide risks, including credit 
risk, market risk, and reputational risk.  

VENDOR-DEVELOPED VALUATIONS In certain limited 
circumstances we obtain pricing from third party vendors for the 
value of our Level 3 assets or liabilities. We have processes in 
place to approve such vendors to ensure information obtained 
and valuation techniques used are appropriate. Once these 
vendors are approved to provide pricing information, we 
monitor and review the results to ensure the fair values are 
reasonable and in line with market experience in similar asset 
classes. While the input amounts used by the pricing vendor in 
determining fair value are not provided, and therefore 
unavailable for our review, we do perform one or more of the 
following procedures to validate the prices received:  
(cid:135) 
(cid:135) 

comparison to other pricing vendors (if available);  
variance analysis of prices;  

(cid:135) 

(cid:135) 

(cid:135) 

corroboration of pricing by reference to other independent 
market data such as market transactions and relevant 
benchmark indices;  
review of pricing by Company personnel familiar with 
market liquidity and other market-related conditions; and  
investigation of prices on a specific instrument-by-
instrument basis.  

Fair Value Measurements from Brokers or Third 
Party Pricing Services 
For certain assets and liabilities, we obtain fair value 
measurements from brokers or third party pricing services and 
record the unadjusted fair value in our financial statements. The 
detail by level is shown in the table below. Fair value 
measurements obtained from brokers or third party pricing 
services that we have adjusted to determine the fair value 
recorded in our financial statements are not included in the 
following table. 

(in millions) 

December 31, 2012 

Trading assets (excluding derivatives) 

$ 

Securities available for sale: 

Securities of U.S. Treasury and federal agencies 

Securities of U.S. states and political subdivisions 

  Mortgage-backed securities 

  Other debt securities 

Total debt securities 
Total marketable equity securities 

Total securities available for sale 

Derivatives (trading and other assets) 
Loans held for sale 

Derivatives (liabilities) 
Other liabilities  

December 31, 2011 
Trading assets (excluding derivatives) 

Securities available for sale: 

Securities of U.S. Treasury and federal agencies 

Securities of U.S. states and political subdivisions 

  Mortgage-backed securities 

  Other debt securities 

Total debt securities 

Total marketable equity securities 

Total securities available for sale 

Derivatives (trading and other assets) 

Loans held for sale 

Derivatives (liabilities) 

Other liabilities  

$ 

Brokers 

Third party pricing services 

Level 1

Level 2

Level 3

Level 1 

Level 2 

Level 3

 - 

 - 

 - 

 - 

 - 

 - 
 - 

 - 

 - 
 - 

 - 
 - 

 - 

 - 

 - 
 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 406 

 - 

 - 

 138 

 8  

 -  

 -  

 4  

 1,516 

 12,465  

 1,654 
 3 

 12,469  
 -  

 1,314  

 1,016  

 915  

 6,231  

 -  

 -  

 -  

 35,036  

 121,703  

 28,314  

 915  
 29  

 191,284  
 774  

 - 

 - 

 - 

 292 

 149 

 441 
 - 

 1,657 

 12,469  

 944  

 192,058  

 441 

 8 
 - 

 26 
 121 

 -  
 -  

 -  
 -  

 -  
 -  

 -  
 -  

 602  
 -  

 634  
 104  

 446 

 7  

 1,086  

 1,564  

 - 

 16 
 2,342 

 1,091 

 -  

 -  
 43  

 8,163  

 868  

 5,748  

 -  
 -  

 -  

 21,014  
 118,107  

 26,222  

 3,449 

 8,206  

 868  

 171,091  

 - 

 -  

 33  

 665  

 3,449 

 8,206  

 901  

 171,756  

 17 

 - 

 11 

 22 

 44  

 -  

 43  

 -  

 -  

 -  

 -  

 6  

 834  

 1  

 850  

 249  

 - 
 - 

 - 
 - 

 - 

 - 

 - 
 186 

 145 

 331 

 3 

 334 

 - 

 - 

 - 

 - 

203

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 17:  Fair Values of Assets and Liabilities (continued) 

Assets and Liabilities Recorded at Fair Value on a 
Recurring Basis 

The following two tables present the balances of assets and 
liabilities measured at fair value on a recurring basis. 

Total trading assets (excluding derivatives) 

 10,735  

 27,370  

 1,063  

(in millions) 

December 31, 2012 
Trading assets (excluding derivatives) 

Securities of U.S. Treasury and federal agencies 
Securities of U.S. states and political subdivisions 
Collateralized debt obligations (1) 
Corporate debt securities 
  Mortgage-backed securities 
Asset-backed securities 
Equity securities 

Total trading securities(2) 

Other trading assets 

Securities of U.S. Treasury and federal agencies 
Securities of U.S. states and political subdivisions 
Mortgage-backed securities: 

Federal agencies 
Residential 
Commercial 

Total mortgage-backed securities 

Corporate debt securities 
Collateralized debt obligations (4) 
Asset-backed securities: 

Auto loans and leases 
Home equity loans 
Other asset-backed securities 

Total asset-backed securities 

Other debt securities 

Total debt securities 

Marketable equity securities: 

Perpetual preferred securities (5) 
Other marketable equity securities 

Total marketable equity securities 

Total securities available for sale 

Mortgages held for sale  
Loans held for sale 
Loans 
Mortgage servicing rights (residential) 
Derivative assets: 

Interest rate contracts 
Commodity contracts 
Equity contracts 
Foreign exchange contracts 
Credit contracts 
Other derivative contracts 

Netting 

Total derivative assets (7) 

Other assets 

Total assets recorded at fair value 

Derivative liabilities: 

Interest rate contracts 
Commodity contracts 
Equity contracts 
Foreign exchange contracts 
Credit contracts 
Other derivative contracts 

Netting 

Total derivative liabilities (7) 

Short sale liabilities: 

Securities of U.S. Treasury and federal agencies 
Securities of U.S. states and political subdivisions 
Corporate debt securities 
Equity securities 
Other securities 

Total short sale liabilities 

Other liabilities 

$ 

$ 

Total liabilities recorded at fair value 

$ 

Level 1 

Level 2 

Level 3

Netting 

Total 

$ 

 5,104  
 -  
 -  
 -  
 -  
 -  
 3,481  

 8,585  

 2,150  

 3,774  
 1,587  
 -  
 6,664  
 13,380  
 722  
 356  

 26,483  

 887  

 -  
 46  
 742  
 52  
 6  
 138  
 3  

 987  

 76  

 915  
 -  

 -  
 -  
 -  

 -  
 125  
 -  

 -  
 -  
 -  

 -  

 -  

 6,231  
 35,045  

 -  

 3,631 (3) 

 97,285  
 15,837  
 19,765  

 132,887  
 20,934  
 -  

 7  
 867  
 7,828  

 8,702  

 930  

 -  
 94  
 203  

 297  
 274  
 13,188 (3) 

 5,921 (3) 
 51  
 3,283 (3) 

 9,255  

 -  

 1,040  

 204,729  

 26,645  

 629  
 554  

 1,183  

 2,223  

 -  
 -  
 -  
 -  

 16  
 -  
 432  
 19  
 -  
 -  

 -  

 467  

 136  

 753  
 55  

 808  

 205,537  

 39,055  
 6  
 185  
 -  

 70,277  
 3,386  
 2,747  
 5,481  
 1,160  
 -  

 -  

 83,051  

 123  

 794 (3) 
 -  

 794  

 27,439  

 3,250  
 -  
 6,021  
 11,538  

 1,058  
 70  
 604  
 24  
 650  
 -  

 -  

 2,406  

 162  

 -   
 -   
 -   
 -   
 -   
 -   
 -   

 -   

 -   

 -   

 -   
 -   

 -   
 -   
 -   

 -   
 -   
 -   

 -   
 -   
 -   

 -   

 -   

 -   

 -   
 -   

 -   

 -   

 -   
 -   
 -   
 -   

 -   
 -   
 -   
 -   
 -   
 -   

 8,878  
 1,633  
 742  
 6,716  
 13,386  
 860  
 3,840  

 36,055  

 3,113  

 39,168  

 7,146  
 38,676  

 97,285  
 15,931  
 19,968  

 133,184  
 21,333  
 13,188  

 5,928  
 918  
 11,111  

 17,957  

 930  

 232,414  

 2,176  
 609  

 2,785  

 235,199  

 42,305  
 6  
 6,206  
 11,538  

 71,351  
 3,456  
 3,783  
 5,524  
 1,810  
 -  

 (62,108) (6) 

 (62,108) 

 (62,108)  

 -   

 13,561  

 355,327  

 51,879  

 (62,108)  

 (52) 
 -  
 (199) 
 (23) 
 -  
 -  
 -  

 (274) 

 (4,225) 
 -  
 -  
 (1,233) 
 -  

 (5,458) 

 -  
 (5,732) 

 (68,244) 
 (3,541) 
 (3,239) 
 (3,553) 
 (1,152) 
 -  
 -  

 (79,729) 

 (875) 
 (9) 
 (3,941) 
 (35) 
 (47) 

 (4,907) 

 (34) 
 (84,670) 

 (399) 
 (49) 
 (726) 
 (3) 
 (1,800) 
 (78) 
 -  

 (3,055) 

 -  
 -  
 -  
 -  
 -  

 -  

 -   
 -   
 -   
 -   
 -   
 -   

 71,116  (6) 

 71,116   

 -   
 -   
 -   
 -   
 -   

 -   

 (49) 
 (3,104) 

 -   
 71,116   

 23,816  

 421  

 358,659  

 (68,695) 
 (3,590) 
 (4,164) 
 (3,579) 
 (2,952) 
 (78) 
 71,116  

 (11,942) 

 (5,100) 
 (9) 
 (3,941) 
 (1,268) 
 (47) 

 (10,365) 

 (83) 
 (22,390) 

(1)  Includes collateralized loan obligations of $721 million that are classified as trading assets. 
(2)  Net gains from trading activities recognized in the income statement include $305 million in net unrealized gains on trading securities held at December 31, 2012. 
(3)  Balances consist of securities that are predominantly investment grade based on ratings received from the ratings agencies or internal credit grades categorized as 

investment grade if external ratings are not available. The securities are classified as Level 3 due to limited market activity. 

(4)  Includes collateralized loan obligations of $12.5 billion that are classified as securities available for sale. 
(5)  Perpetual preferred securities include ARS and corporate preferred securities. See Note 8 for additional information. 
(6)  Derivatives are reported net of cash collateral received and paid and, to the extent that the criteria of the accounting guidance covering the offsetting of amounts related to 

certain contracts are met, positions with the same counterparty are netted as part of a legally enforceable master netting agreement. 

(7)  Derivative assets and derivative liabilities include contracts qualifying for hedge accounting, economic hedges, and derivatives included in trading assets and trading 

liabilities, respectively. 

(continued on following page) 

204

 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
(continued from previous page) 

(in millions) 

December 31, 2011 
Trading assets (excluding derivatives) 

Securities of U.S. Treasury and federal agencies 
Securities of U.S. states and political subdivisions 
Collateralized debt obligations (1) 
Corporate debt securities 
Mortgage-backed securities 
Asset-backed securities 
Equity securities 

Total trading securities(2) 

Other trading assets 

Total trading assets (excluding derivatives) 

Securities of U.S. Treasury and federal agencies 
Securities of U.S. states and political subdivisions 
Mortgage-backed securities: 

Federal agencies 
Residential 
Commercial 

Total mortgage-backed securities 

Corporate debt securities 
Collateralized debt obligations (4) 
Asset-backed securities: 

Auto loans and leases 
Home equity loans 
Other asset-backed securities 

Total asset-backed securities 

Other debt securities 

Total debt securities 

Marketable equity securities: 

Perpetual preferred securities (5) 
Other marketable equity securities 

Total marketable equity securities 

Total securities available for sale 

Mortgages held for sale  
Loans held for sale 
Loans 
Mortgage servicing rights (residential) 
Derivative assets: 

Interest rate contracts 
Commodity contracts 
Equity contracts 
Foreign exchange contracts 
Credit contracts 
Other derivative contracts 

Netting 

Total derivative assets (7) 

Other assets 

Total assets recorded at fair value 

Derivative liabilities: 

Interest rate contracts 
Commodity contracts 
Equity contracts 
Foreign exchange contracts 
Credit contracts 
Other derivative contracts 

Netting 

$ 

$ 

$ 

Level 1 

Level 2 

Level 3 

Netting 

Total 

 3,342  
 -  
 -  
 -  
 -  
 -  
 1,682  

 5,024  

 1,847  

 6,871  

 869  
 -  

 -  
 -  
 -  

 -  

 317  
 -  

 -  
 -  
 -  

 -  

 -  

 3,638  
 2,438  
 -  
 6,479  
 34,959  
 1,093  
 172  

 48,779  

 68  

 48,847  

 6,099  
 21,077  

 96,754  
 17,775  
 17,918  

 132,447  

 17,792  
 -  

 86  
 650  
 8,326  

 9,062  

 1,044  

 -   
 53   
 1,582   
 97   
 108   
 190   
 4   

 2,034   

 115   

 2,149   

 -   

 11,516  (3) 

 -   
 61   
 232   

 293   

 295   
 8,599  (3) 

 6,641  (3) 
 282   
 2,863  (3) 

 9,786   

 -   

 1,186  

 187,521  

 30,489   

 552  
 814  

 1,366  

 2,552  

 -  
 -  
 -  
 -  

 -  
 -  
 471  
 35  
 -  
 -  

 -  

 506  

 88  

 631  
 53  

 684  

 188,205  

 41,381  
 1,176  
 5,893  
 -  

 91,022  
 4,351  
 2,737  
 4,873  
 2,219  
 -  

 -  

 105,202  

 135  

 1,344  (3) 
 23   

 1,367   

 31,856   

 3,410   
 -   
 23   
 12,603   

 1,055   
 -   
 560   
 16   
 1,357   
 -   

 -   

 2,988   

 244   

 -   
 -   
 -   
 -   
 -   
 -   
 -   

 -   

 -   

 -   

 -   
 -   

 -   
 -   
 -   

 -   

 -   
 -   

 -   
 -   
 -   

 -   

 -   

 -   

 -   
 -   

 -   

 -   

 -   
 -   
 -   
 -   

 -   
 -   
 -   
 -   
 -   
 -   

 6,980  
 2,491  
 1,582  
 6,576  
 35,067  
 1,283  
 1,858  

 55,837  

 2,030  

 57,867  

 6,968  
 32,593  

 96,754  
 17,836  
 18,150  

 132,740  

 18,404  
 8,599  

 6,727  
 932  
 11,189  

 18,848  

 1,044  

 219,196  

 2,527  
 890  

 3,417  

 222,613  

 44,791  
 1,176  
 5,916  
 12,603  

 92,077  
 4,351  
 3,768  
 4,924  
 3,576  
 -  

 (81,143) (6) 

 (81,143) 

 (81,143)  

 -   

 27,553  

 467  

 10,017  

 390,839  

 53,273   

 (81,143)  

 372,986  

 (4) 
 -  
 (229) 
 (31) 
 -  
 -  

 -  

 (88,164) 
 (4,234) 
 (2,797) 
 (3,324) 
 (2,099) 
 -  

 (446)  
 -   
 (635)  
 (23)  
 (3,355)  
 (117)  

 -   
 -   
 -   
 -   
 -   
 -   

 (88,614) 
 (4,234) 
 (3,661) 
 (3,378) 
 (5,454) 
 (117) 

 -  

 -   

 89,990  (6) 

 89,990  

Total derivative liabilities (7) 

 (264) 

 (100,618) 

 (4,576)  

 89,990   

 (15,468) 

Short sale liabilities: 

Securities of U.S. Treasury and federal agencies 
Securities of U.S. states and political subdivisions 
Corporate debt securities 
Equity securities 
Other securities 

Total short sale liabilities 

Other liabilities 

 (3,820) 
 -  
 -  
 (944) 
 -  

 (4,764) 

 -  

 (919) 
 (2) 
 (4,112) 
 (298) 
 (737) 

 (6,068) 

 (98) 

 -   
 -   
 -   
 -   
 -   

 -   

 (44)  

 -   
 -   
 -   
 -   
 -   

 -   

 -   

Total liabilities recorded at fair value 

$ 

 (5,028) 

 (106,784) 

 (4,620)  

 89,990   

 (4,739) 
 (2) 
 (4,112) 
 (1,242) 
 (737) 

 (10,832) 

 (142) 

 (26,442) 

(1)  Includes collateralized loan obligations of $583 million that are classified as trading assets. 
(2)  Net gains from trading activities recognized in the income statement include $133 million in net unrealized gains on trading securities we held at December 31, 2011. 
(3)  Balances consist of securities that are predominantly investment grade based on ratings received from the ratings agencies or internal credit grades categorized as 

investment grade if external ratings are not available. The securities are classified as Level 3 due to limited market activity. 

(4)  Includes collateralized loan obligations of $8.1 billion that are classified as securities available for sale. 
(5)  Perpetual preferred securities include ARS and corporate preferred securities. See Note 8 for additional information. 
(6)  Derivatives are reported net of cash collateral received and paid and, to the extent that the criteria of the accounting guidance covering the offsetting of amounts related to 

certain contracts are met, positions with the same counterparty are netted as part of a legally enforceable master netting agreement. 

(7)  Derivative assets and derivative liabilities include contracts qualifying for hedge accounting, economic hedges, and derivatives included in trading assets and trading 

liabilities, respectively. 

205

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
Note 17:  Fair Values of Assets and Liabilities (continued) 

Changes in Fair Value Levels 
We monitor the availability of observable market data to assess 
the appropriate classification of financial instruments within the 
fair value hierarchy and transfer between Level 1, Level 2, and 
Level 3 accordingly. Observable market data includes but is not 
limited to quoted prices and market transactions. Changes in 
economic conditions or market liquidity generally will drive 
changes in availability of observable market data. Changes in 

availability of observable market data, which also may result in 
changing the valuation technique used, are generally the cause of 
transfers between Level 1, Level 2, and Level 3.   
  All current period transfers into and out of Level 1, Level 2, 
and Level 3 are provided within the below table. The amounts 
reported as transfers represent the fair value as of the beginning 
of the quarter in which the transfer occurred. 

Transfers Between Fair Value Levels 

Level 1 

Level 2 

Level 3 (1) 

(in millions) 

In 

Out 

In 

Out 

In 

Out 

 Total  

Year ended December 31, 2012 

Trading securities 

Securities available for sale (2) 

Mortgages held for sale 

Loans (3) 

Net derivative assets and liabilities 

Short sale liabilities 

Total transfers 

 $ 

 23  

 8  

 -  

 -  

 -  

 -  

 $ 

 31  

 -   

 -   

 -   

 -   

 -   

 -   

 -   

 16  

 9,832  

 298  

 41  

 51  

 -  

 (37)  

 (68)  

 (488)  

 (5,851)  

 8   

 -   

 14  

 60  

 488  

 5,851  

 (8) 

 -  

 (16) 

 (9,832) 

 (298) 

 (41) 

 (51) 

 -  

 10,238  

 (6,436)  

 6,405  

 (10,238) 

 -  

 -  

 -  

 -  

 -  

 -  

 -  

(1)  All transfers in and out of Level 3 are disclosed within the recurring level 3 rollforward table in this Note. 
(2)  Includes $9.4 billion of securities of U.S. states and political subdivisions that we transferred from Level 3 to Level 2 as a result of increased observable market data in the 

valuation of such instruments. This transfer was done in conjunction with a change in our valuation technique from an internal model based upon unobservable inputs to 
third party vendor pricing based upon market observable data. 

(3)  Consists of reverse mortgage loans securitized with GNMA which were accounted for as secured borrowing transactions. We transferred the loans from Level 2 to Level 3 in 
third quarter 2012 due to decreased market activity and visibility to significant trades of the same or similar products. As a result, we changed our valuation technique from 
an internal model based on market observable data to an internal discounted cash flow model based on unobservable inputs. 

For the year ended December 31, 2011, we transferred 

$709 million of other trading assets from Level 2 to Level 1 due 
to use of more observable market data. We transferred 
$801 million of debt securities available for sale from Level 3 to 
Level 2 due to an increase in the volume of trading activity for 
certain securities, which resulted in increased occurrences of 
observable market prices. We also transferred $502 million of 
securities available for sale from Level 2 to Level 3 primarily due 
to a decrease in liquidity for certain asset-backed securities. 
Significant changes to Level 3 assets for the year ended 

December 31, 2010 are described as follows:  
(cid:120)  We adopted new consolidation accounting guidance which 
impacted Level 3 balances for certain financial instruments. 
Reductions in Level 3 balances, which represent 
derecognition of existing investments in newly consolidated 
VIEs, are reflected as transfers out for the following 
categories: trading assets, $276 million; securities available 
for sale, $1.9 billion; and mortgage servicing rights, 
$118 million. Increases in Level 3 balances, which represent 
newly consolidated VIE assets, are reflected as transfers in 
for the following categories: securities available for sale, 
$829 million; loans, $366 million; and long-term debt, 
$359 million.  

(cid:120)  We transferred $4.9 billion of securities available for sale 
from Level 3 to Level 2 due to an increase in the volume of 
trading activity for certain mortgage-backed and other 
asset-backed securities, which resulted in increased 
occurrences of observable market prices. We also 
transferred $1.7 billion of debt securities available for sale 
from Level 2 to Level 3, primarily due to a decrease in 
liquidity for certain asset-backed securities.  

206

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The changes in Level 3 assets and liabilities measured at fair value on a recurring basis for the year ended December 31, 2012, are 

summarized as follows: 

(in millions) 

Year ended December 31, 2012 
Trading assets 

(excluding derivatives): 
Securities of U.S. states and 
political subdivisions 

Collateralized debt obligations 
Corporate debt securities  

  Mortgage-backed securities 
Asset-backed securities 
Equity securities 

Total trading securities 

Other trading assets 

Total trading assets 

Balance,
beginning
of period

Net 
income 

$ 

 53 
 1,582 
 97 
 108 
 190 
 4 

 2,034 

 115 

 3  
 (191) 
 -  
 8  
 48  
 -  

 (132) 

 (39) 

(excluding derivatives) 

 2,149 

 (171) 

Total net gains 
(losses) included in 

Purchases, 
sales, 

issuances 

Other 
compre- 
hensive  settlements, 
net (1) 
income 

and  Transfers
into
Level 3

Net unrealized
gains (losses)
included in

income related
to assets and
liabilities held
at period end (2) 

Transfers
out of
Level 3

Balance,
end of
period

 -  
 -  
 -  
 -  
 -  
 -  

 -  

 -  

 -  

 (10) 
 (649) 
 (45) 
 (110) 
 (98) 
 (1) 

 (913) 

 -  

 - 
 - 
 - 
 - 
 14 
 - 

 14 

 - 

 - 
 - 
 - 
 - 
 (16)
 - 

 (16)

 - 

 46 
 742 
 52 
 6 
 138 
 3 

 987 

 76 

 -  
 (47) 
 (3) 
 2  
 23  
 -  

 (25) 

 (19) 

 (913) 

 14 

 (16)

 1,063 

 (44)(3) 

Total debt securities 

 30,489 

  Marketable equity securities: 

Perpetual preferred securities 
Other marketable equity securities 

 1,344 
 23 

 (9,832)

 26,645 

 (64)(4) 

Securities available for sale: 

Securities of U.S. states and 
political subdivisions 

  Mortgage-backed securities: 

Residential 
Commercial 

Total mortgage-backed 

securities 

Corporate debt securities  
Collateralized debt obligations 
Asset-backed securities: 

Auto loans and leases 
Home equity loans 
Other asset-backed securities 

Total asset-backed securities 

Total marketable 

equity securities 

Total securities 

available for sale 

Mortgages held for sale 
Loans 
Mortgage servicing rights 
Net derivative assets and liabilities: 

Interest rate contracts 
Commodity contracts 
Equity contracts 
Foreign exchange contracts 
Credit contracts 
Other derivative contracts 

 11,516 

 10  

 160  

 1,347  

 - 

 (9,402)

 3,631 

 61 
 232 

 293 

 295 
 8,599 

 6,641 
 282 
 2,863 

 9,786 

 12  
 (56) 

 (44) 

 20  
 135  

 3  
 15  
 (29) 

 (11) 

 110  

 91  
 2  

 16  
 57  

 73  

 19  
 514  

 3  
 14  
 148  

 165  

 931  

 (30) 
 (16) 

 50  
 (30) 

 20  

 (20) 
 3,940  

 (726) 
 (3) 
 329  

 (400) 

 4,887  

 (611) 
 (9) 

 1,367 

 93  

 (46) 

 (620) 

 203  

 885  

 29 
 - 

 29 

 1 
 - 

 - 
 29 
 1 

 30 

 60 

 - 
 - 

 - 

 (74)
 - 

 (74)

 (41)
 - 

 - 
 (286)
 (29)

 (315)

 94 
 203 

 297 

 274 
 13,188 

 5,921 
 51 
 3,283 

 9,255 

 - 
 - 

 - 

 794 
 - 

 794 

 31,856 

 3,410 
 23 
 12,603 

 609 
 - 
 (75)
 (7)
 (1,998)
 (117)

 (42) 
 43  
 (5,954) 

 7,397  
 78  
 (11) 
 23  
 38  
 40  

 -  
 -  
 -  

 -  
 -  
 -  
 -  
 -  
 (1) 

 (1) 

 -  
 -  
 -  

 4,267  

 (308) 
 145  
 4,889  

 (7,349) 
 (50) 
 18  
 5  
 810  
 -  

 (6,566) 

 (61) 
 -  
 38  

 60 

 (9,832)

 27,439 

 488 
 5,851 
 - 

 (298)
 (41)
 - 

 - 
 (8)
 - 
 - 
 - 
 - 

 (8)

 - 
 - 
 - 

 2 
 1 
 (54)
 - 
 - 
 - 

 (51)

 - 
 - 
 - 

 3,250 
 6,021 
 11,538 

 659 
 21 
 (122)
 21 
 (1,150)
 (78)

 (649)

 162 
 - 
 (49)

Total derivative contracts 

 (1,588)

 7,565  

Other assets 
Short sale liabilities 
Other liabilities (excluding derivatives) 

 244 
 - 
 (44)

 (21) 
 -  
 (43) 

(1)  See next page for detail. 
(2)  Represents only net gains (losses) that are due to changes in economic conditions and management’s estimates of fair value and excludes changes due to the 

collection/realization of cash flows over time. 

(3)  Included in trading activities and other noninterest income in the income statement. 
(4)  Included in debt securities available for sale in the income statement. 
(5)  Included in equity investments in the income statement. 
(6)  Included in mortgage banking and other noninterest income in the income statement. 
(7)  Included in mortgage banking, trading activities and other noninterest income in the income statement. 

(continued on following page) 

 -  

 (1) 
 (56) 

 (57) 

 -  
 -  

 -  
 (1) 
 (6) 

 (7) 

 -  
 -  

 - (5) 

 (64) 

 (30)(6) 
 43 (6) 
 (2,893)(6) 

 562  
 40  
 (16) 
 30  
 41  
 -  

 657 (7) 

 (8)(3) 
 - (3) 
 - (6) 

207

 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 17:  Fair Values of Assets and Liabilities (continued) 

(continued from previous page) 

The following table presents gross purchases, sales, issuances and settlements related to the changes in Level 3 assets and liabilities 

measured at fair value on a recurring basis for the year ended December 31, 2012. 

Purchases 

Sales 

Issuances

Settlements 

Net 

$ 

 85  
 829  
 192  
 49  
 116  
 1  

 1,272  

 -  

 (95) 
 (1,478) 
 (237) 
 (159) 
 (169) 
 (2) 

 (2,140) 

 -  

 1,272  

 (2,140) 

 1,847  

 86  
 39  

 125  

 26  
 5,608  

 3,004  
 -  
 2,074  

 5,078  

 12,684  

 -  
 -  

 -  

 12,684  

 441  
 2  
 -  

 11  
 -  
 386  
 2  
 (6) 
 -  

 393  

 19  
 9  
 (3) 

 (37) 

 (34) 
 -  

 (34) 

 (37) 
 (185) 

 -  
 (2) 
 (159) 

 (161) 

 (454) 

 -  
 (8) 

 (8) 

 (462) 

 -  
 -  
 (293) 

 -  
 (2) 
 (375) 
 (3) 
 3  
 -  

 (377) 

 (8) 
 (9) 
 11  

 - 
 - 
 - 
 - 
 - 
 - 

 - 

 - 

 - 

 -  
 -  
 -  
 -  
 (45) 
 -  

 (45) 

 -  

 (10) 
 (649) 
 (45) 
 (110) 
 (98) 
 (1) 

 (913) 

 -  

 (45) 

 (913) 

 1,011 

 (1,474) 

 1,347  

 - 
 - 

 - 

 - 
 - 

 666 
 - 
 1,401 

 2,067 

 3,078 

 - 
 - 

 - 

 3,078 

 - 
 257 
 5,182 

 - 
 - 
 1 
 - 
 - 
 - 

 1 

 - 
 - 
 (216)

 (2) 
 (69) 

 (71) 

 (9) 
 (1,483) 

 (4,396) 
 (1) 
 (2,987) 

 (7,384) 

 (10,421) 

 (611) 
 (1) 

 50  
 (30) 

 20  

 (20) 
 3,940  

 (726) 
 (3) 
 329  

 (400) 

 4,887  

 (611) 
 (9) 

 (612) 

 (620) 

 (11,033) 

 (749) 
 (114) 
 -  

 (7,360) 
 (48) 
 6  
 6  
 813  
 -  

 (6,583) 

 (72) 
 -  
 246  

 4,267  

 (308) 
 145  
 4,889  

 (7,349) 
 (50) 
 18  
 5  
 810  
 -  

 (6,566) 

 (61) 
 -  
 38  

(in millions) 

Year ended December 31, 2012 
Trading assets 

(excluding derivatives): 
Securities of U.S. states and 
political subdivisions 

Collateralized debt obligations 
Corporate debt securities  

  Mortgage-backed securities 
Asset-backed securities 
Equity securities 

Total trading securities 

Other trading assets 

Total trading assets 

(excluding derivatives) 

Securities available for sale: 

Securities of U.S. states and 
political subdivisions 

  Mortgage-backed securities: 

Residential 
Commercial 

Total mortgage-backed 

securities 

Corporate debt securities  
Collateralized debt obligations 
Asset-backed securities: 

Auto loans and leases 
Home equity loans 
Other asset-backed securities 

Total asset-backed securities 

Total debt securities 

  Marketable equity securities: 

Perpetual preferred securities 
Other marketable equity securities 

Total marketable 

equity securities 

Total securities 

available for sale 

Mortgages held for sale 
Loans 
Mortgage servicing rights 
Net derivative assets and liabilities: 

Interest rate contracts 
Commodity contracts 
Equity contracts 
Foreign exchange contracts 
Credit contracts 
Other derivative contracts 

Total derivative contracts 

Other assets 
Short sale liabilities 
Other liabilities (excluding derivatives) 

208

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The changes in Level 3 assets and liabilities measured at fair value on a recurring basis for the year ended December 31, 2011, are 

summarized as follows: 

Total net gains 
(losses) included in 

Purchases, 
sales, 

Balance,
beginning
of period

Net 
income 

Other 
compre- 
hensive 
income 

issuances 
and 
settlements, 
net (1) 

Transfers
into
Level 3

Transfers
out of
Level 3

Balance,
end of
period

Net unrealized
gains (losses)
included in

income related
to assets and
liabilities held
at period end (2) 

(in millions) 

Year ended December 31, 2011 
Trading assets 

(excluding derivatives): 
Securities of U.S. states and 
political subdivisions 
Collateralized debt obligations 
Corporate debt securities  
Mortgage-backed securities 
Asset-backed securities 
Equity securities 

Total trading securities 

Other trading assets 

$ 

 5 
 1,915 
 166 
 117 
 366 
 34 

 2,603 

 136 

 3  
 (24) 
 1  
 6  
 75  
 (3) 

 58  

 (21) 

Total trading assets 

(excluding derivatives) 

 2,739 

 37  

Securities available for sale: 

Securities of U.S. states and 
political subdivisions 
Mortgage-backed securities: 

Residential 
Commercial 

Total mortgage-backed 

securities 

Corporate debt securities  
Collateralized debt obligations 
Asset-backed securities: 

Auto loans and leases 
Home equity loans 
Other asset-backed securities 

Total asset-backed securities 

Other debt securities 

 4,564 

 20 
 217 

 237 

 433 
 4,778 

 6,133 
 112 
 3,150 

 9,395 

 85 

 10  

 (9) 
 (44) 

 (53) 

 150  
 290  

 4  
 (3) 
 10  

 11  

 -  

 -  
 -  
 -  
 -  
 -  
 -  

 -  

 -  

 -  

 52  

 (1) 
 59  

 58  

 (112) 
 (202) 

 (27) 
 (18) 
 13  

 (32) 

 -  

 12  
 (297) 
 (70) 
 (36) 
 (122) 
 (28) 

 (541) 

 2  

 51 
 - 
 - 
 31 
 - 
 1 

 83 

 - 

 (18)
 (12)
 - 
 (10)
 (129)
 - 

 (169)

 (2)

 53 
 1,582 
 97 
 108 
 190 
 4 

 2,034 

 115 

 -  
 1  
 (80) 
 (4) 
 (2) 
 72  

 (13) 

 14  

 (539) 

 83 

 (171)

 2,149 

 1 (3) 

 6,923  

 - 

 (33)

 11,516 

 (6) 
 2  

 (4) 

 (185) 
 3,725  

 531  
 40  
 181  

 752  

 (85) 

 (64)
 (4)

 (68)

 (32)
 - 

 - 
 (70)
 (598)

 (668)

 - 

 61 
 232 

 293 

 295 
 8,599 

 6,641 
 282 
 2,863 

 9,786 

 - 

 9  

 (8) 
 (56) 

 (64) 

 (3) 
 -  

 -  
 (25) 
 (7) 

 (32) 

 -  

Total debt securities 

 19,492 

 408  

 (236) 

 11,126  

Marketable equity securities: 

Perpetual preferred securities 
Other marketable equity securities 

Total marketable 

equity securities 

Total securities 

available for sale 

Mortgages held for sale 
Loans 
Mortgage servicing rights 
Net derivative assets and liabilities: 

Interest rate contracts 
Commodity contracts 
Equity contracts 
Foreign exchange contracts 
Credit contracts 
Other derivative contracts 

Total derivative contracts 

Other assets 
Short sale liabilities 
Other liabilities (excluding derivatives) 

 2,434 
 32 

 160  
 -  

 (7) 
 1  

 (1,243) 
 (10) 

 2,466 

 160  

 (6) 

 (1,253) 

 21,958 

 3,305 
 309 
 14,467 

 77 
 (1)
 (225)
 9 
 (1,017)
 (35)

 (1,192)

 314 
 - 
 (344)

 568  

 (242) 

 44  
 13  
 (5,821) 

 4,051  
 2  
 126  
 (8) 
 (856) 
 (82) 

 3,233  

 12  
 -  
 (8) 

 -  
 -  
 -  

 -  
 -  
 -  
 -  
 -  
 -  

 -  

 -  
 -  
 -  

 9,873  

 (104) 
 (299) 
 3,957  

 (3,414) 
 (9) 
 28  
 (6) 
 (123) 
 -  

 (3,524) 

 (82) 
 -  
 308  

 (801)

 30,489 

 (90)(4) 

 (2)
 - 

 1,344 
 23 

 (53) 
 -  

 (2)

 1,367 

 (53)(5) 

 (803)

 (327)
 - 
 - 

 (104)
 11 
 2 
 (3)
 (2)
 - 

 31,856 

 3,410 
 23 
 12,603 

 609 
 - 
 (75)
 (7)
 (1,998)
 (117)

 (96)

 (1,588)

 - 
 - 
 - 

 244 
 - 
 (44)

 (143) 

 43 (6) 
 - (6) 
 (3,680)(6) 

 309  
 1  
 55  
 (19) 
 50  
 -  

 396 (7) 

 3 (3) 
 - (3) 
 - (6) 

(1)  See next page for detail. 
(2)  Represents only net gains (losses) that are due to changes in economic conditions and management’s estimates of fair value and excludes changes due to the 

collection/realization of cash flows over time. 

(3)  Included in trading activities and other noninterest income in the income statement. 
(4)  Included in debt securities available for sale in the income statement. 
(5)  Included in equity investments in the income statement. 
(6)  Included in mortgage banking and other noninterest income in the income statement. 
(7)  Included in mortgage banking, trading activities and other noninterest income in the income statement. 

(continued on following page) 

209

 121 
 2 

 123 

 41 
 8 

 - 
 221 
 107 

 328 

 - 

 500 

 2 
 - 

 2 

 502 

 492 
 - 
 - 

 (1)
 (3)
 (6)
 1 
 - 
 - 

 (9)

 - 
 - 
 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 17:  Fair Values of Assets and Liabilities (continued) 

(continued from previous page) 

The following table presents gross purchases, sales, issuances and settlements related to the changes in Level 3 assets and liabilities 

measured at fair value on a recurring basis for the year ended December 31, 2011. 

Purchases 

Sales 

Issuances 

Settlements 

Net 

$ 

 313  
 1,054  
 80  
 759  
 516  
 6  

 2,728  

 -  

 (199) 
 (1,310) 
 (150) 
 (790) 
 (585) 
 (22) 

 (3,056) 

 -  

 2,728  

 (3,056) 

 -  
 -  
 -  
 -  
 -  
 -  

 -  

 2  

 2  

 (102) 
 (41) 
 -  
 (5) 
 (53) 
 (12) 

 (213) 

 -  

 12  
 (297) 
 (70) 
 (36) 
 (122) 
 (28) 

 (541) 

 2  

 (213) 

 (539) 

 4,280  

 (4) 

 4,723  

 (2,076) 

 6,923  

 3  
 21  

 24  

 94  
 4,805  

 5,918  
 44  
 1,428  

 7,390  

 -  

 16,593  

 1  
 3  

 4  

 16,597  

 576  
 23  
 -  

 6  
 7  
 123  
 4  
 6  
 -  

 146  

 10  
 (125) 
 (10) 

 -  
 -  

 -  

 (208) 
 (36) 

 -  
 -  
 (456) 

 (456) 

 (85) 

 (789) 

 (13) 
 (12) 

 (25) 

 (814) 

 (21) 
 (309) 
 -  

 (1) 
 (17) 
 (255) 
 (4) 
 (3) 
 -  

 (280) 

 (1) 
 124  
 1  

 -  
 -  

 -  

 1  
 -  

 333  
 -  
 1,395  

 1,728  

 -  

 (9) 
 (19) 

 (28) 

 (72) 
 (1,044) 

 (5,720) 
 (4) 
 (2,186) 

 (7,910) 

 -  

 (6) 
 2  

 (4) 

 (185) 
 3,725  

 531  
 40  
 181  

 752  

 (85) 

 6,452  

 (11,130) 

 11,126  

 -  
 -  

 -  

 6,452  

 -  
 -  
 4,011  

 -  
 -  
 -  
 -  
 -  
 -  

 -  

 -  
 -  
 -  

 (1,231) 
 (1) 

 (1,243) 
 (10) 

 (1,232) 

 (1,253) 

 (12,362) 

 (659) 
 (13) 
 (54) 

 (3,419) 
 1  
 160  
 (6) 
 (126) 
 -  

 9,873  

 (104) 
 (299) 
 3,957  

 (3,414) 
 (9) 
 28  
 (6) 
 (123) 
 -  

 (3,390) 

 (3,524) 

 (91) 
 1  
 317  

 (82) 
 -  
 308  

(in millions) 

Year ended December 31, 2011 
Trading assets 

(excluding derivatives): 
Securities of U.S. states and 
political subdivisions 
Collateralized debt obligations 
Corporate debt securities  
Mortgage-backed securities 
Asset-backed securities 
Equity securities 

Total trading securities 

Other trading assets 

Total trading assets 

(excluding derivatives) 

Securities available for sale: 

Securities of U.S. states and 
political subdivisions 
Mortgage-backed securities: 

Residential 
Commercial 

Total mortgage-backed 

securities 

Corporate debt securities  
Collateralized debt obligations 
Asset-backed securities: 

Auto loans and leases 
Home equity loans 
Other asset-backed securities 

Total asset-backed securities 

Other debt securities 

Total debt securities 

Marketable equity securities: 

Perpetual preferred securities 
Other marketable equity securities 

Total marketable 

equity securities 

Total securities 

available for sale 

Mortgages held for sale 
Loans 
Mortgage servicing rights 
Net derivative assets and liabilities: 

Interest rate contracts 
Commodity contracts 
Equity contracts 
Foreign exchange contracts 
Credit contracts 
Other derivative contracts 

Total derivative contracts 

Other assets 
Short sale liabilities 
Other liabilities (excluding derivatives) 

210

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
The following table presents changes in Level 3 assets and liabilities measured at fair value on a recurring basis for the year ended 

December 31, 2010. 

Total net gains 
(losses) included in 

Purchases, 
sales, 

Balance,
beginning
of year

Net 
income 

Other 
compre- 
hensive 
income 

issuances 
and 
settlements, 
net 

Transfers
into
Level 3

Transfers
out of
Level 3

Balance,
end of
year

Net unrealized
gains (losses)
included in net

income related
to assets and
liabilities held
at period end (1) 

$ 

 5 
 1,133 
 223 
 146 
 497 
 36 

 2,040 

 271 

 2  
 418  
 9  
 (7) 
 80  
 1  

 503  

 (35) 

 -  
 -  
 -  
 -  
 -  
 -  

 -  

 -  

 -  

 (11) 
 364  
 67  
 101  
 (141) 
 (5) 

 375  

 (19) 

 9 
 - 
 9 
 - 
 1 
 2 

 21 

 - 

 - 
 - 
 (142)
 (123)
 (71)
 - 

 (336)

 (81)

 5 
 1,915 
 166 
 117 
 366 
 34 

 2,603 

 136 

 1  
 11  
 16  
 (17) 
 67  
 (2) 

 76  

 10  

 356  

 21 

 (417)

 2,739 

 86 (2) 

Total trading assets 

(excluding derivatives) 

 2,311 

 468  

 2,833  

 2,378 

 (6,741)

 19,492 

 (40)(3) 

 818 

 12  

 63  

 3,485  

 192 

 (6)

 4,564 

 1,084 
 1,799 

 2,883 

 367 
 3,725 

 8,525 
 1,677 
 2,308 

 12,510 

 77 

 20,380 

 2,305 
 88 

 7  
 (28) 

 (21) 

 7  
 210  

 1  
 1  
 51  

 53  

 (15) 

 246  

 100  
 -  

 (21) 
 404  

 383  

 68  
 96  

 (246) 
 40  
 (19) 

 (225) 

 11  

 396  

 (31) 
 5  

 (48) 
 (10) 

 (58) 

 (113) 
 959  

 274 
 227 

 501 

 259 
 - 

 (2,403) 
 48  
 903  

 256 
 113 
 1,057 

 (1,276)
 (2,175)

 (3,451)

 (155)
 (212)

 - 
 (1,767)
 (1,150)

 (1,452) 

 1,426 

 (2,917)

 12  

 - 

 - 

 20 
 217 

 237 

 433 
 4,778 

 6,133 
 112 
 3,150 

 9,395 

 85 

 2,393 

 100  

 (26) 

 (15) 

 6  
 (21) 

 80 
 14 

 94 

 (26)
 (54)

 2,434 
 32 

 (80)

 2,466 

 22,773 

 3,523 
 - 
 16,004 

 (114)
 - 
 (344)
 (1)
 (330)
 (43)

 (832)

 1,373 

 (26)
 (10)

 346  

 370  

 2,818  

 2,472 

 (6,821)

 21,958 

 43  
 55  
 (5,511) 

 3,514  
 (1) 
 (104) 
 21  
 (675) 
 4  

 2,759  

 29  

 (2) 
 (55) 

 -  
 -  
 -  

 -  
 -  
 -  
 -  
 -  
 -  

 -  

 -  

 -  
 -  

 (253) 
 (112) 
 4,092  

 (3,482) 
 -  
 169  
 (11) 
 (18) 
 4  

 (3,338) 

 (103) 

 380 
 1,035 
 - 

 (388)
 (669)
 (118)

 3,305 
 309 
 14,467 

 77 
 (1)
 (225)
 9 
 (1,017)
 (35)

 (1,192)

 - 
 - 
 54 
 - 
 - 
 - 

 54 

 (989)

 314 

 159 
 - 
 - 
 - 
 6 
 - 

 165 

 4 

 (37) 
 94  

 - 
 (1,038)

 65 
 665 

 - 
 (344)

 4  

 (8) 
 (5) 

 (13) 

 -  
 (14) 

 -  
 (5) 
 (12) 

 (17) 

 -  

 -  
 -  

 - (4) 

 (40) 

 39 (5) 
 55 (5) 
 (2,957)(5) 

 (266) 
 (1) 
 (19) 
 -  
 (644) 
 -  

 (930)(6) 

 (38)(2) 

 - (2) 
 (58)(5) 

(in millions) 

Year ended December 31, 2010 
Trading assets 

(excluding derivatives): 
Securities of U.S. states and 
political subdivisions 
Collateralized debt obligations 
Corporate debt securities  
Mortgage-backed securities 
Asset-backed securities 
Equity securities 

Total trading securities 

Other trading assets 

Securities available for sale: 

Securities of U.S. states and 
political subdivisions 
Mortgage-backed securities: 

Residential 
Commercial 

Total mortgage-backed 

securities 

Corporate debt securities  
Collateralized debt obligations 
Asset-backed securities: 

Auto loans and leases 
Home equity loans 
Other asset-backed securities 

Total asset-backed securities 

Other debt securities 

Total debt securities 

Marketable equity securities: 

Perpetual preferred securities 
Other marketable equity securities 

Total marketable 

equity securities 

Total securities 

available for sale 

Mortgages held for sale 
Loans 
Mortgage servicing rights 
Net derivative assets and liabilities: 

Interest rate contracts 
Commodity contracts 
Equity contracts 
Foreign exchange contracts 
Credit contracts 
Other derivative contracts 

Total derivative contracts 

Other assets 
Short sale liabilities 

(corporate debt securities) 

Other liabilities (excluding derivatives) 

(1)  Represents only net gains (losses) that are due to changes in economic conditions and management’s estimates of fair value and excludes changes due to the 

collection/realization of cash flows over time. 

(2)  Included in trading activities and other noninterest income in the income statement. 
(3)  Included in debt securities available for sale in the income statement. 
(4)  Included in equity investments in the income statement. 
(5)  Included in mortgage banking and other noninterest income in the income statement. 
(6)  Included in mortgage banking, trading activities and other noninterest income in the income statement. 

The following table provides quantitative information about 

the valuation techniques and significant unobservable inputs 
used in the valuation of substantially all of our Level 3 assets and 
liabilities measured at fair value on a recurring basis for which 
we use an internal model. 

The significant unobservable inputs for Level 3 assets and 
liabilities that are valued using fair values obtained from third 
party vendors are not included in the table as the specific inputs 
applied are not provided by the vendor (see discussion regarding 
vendor-developed valuations within the “Level 3 Asset and 

211

 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 17:  Fair Values of Assets and Liabilities (continued) 

Liabilities Valuation Processes” section previously within this 
Note). In addition, the table excludes the valuation techniques 
and significant unobservable inputs for certain classes of Level 3 
assets and liabilities measured using an internal model that we 
consider, both individually and in the aggregate, insignificant 

relative to our overall Level 3 assets and liabilities. We made this 
determination based upon an evaluation of each class which 
considered the magnitude of the positions, nature of the 
unobservable inputs and potential for significant changes in fair 
value due to changes in those inputs.  

Fair Value 

Level 3 

Valuation Technique(s) 

Unobservable Input 

 Inputs

Average (1) 

Significant 

Range of

Weighted 

($ in millions, except cost to service amounts) 

December 31, 2012 

Trading and available for sale securities: 

Securities of U.S. states and 

political subdivisions: 

Government, healthcare and 

other revenue bonds 

$ 

 3,081   

Discounted cash flow 

Discount rate 

0.5  - 

4.8   %

1.8  

Auction rate securities 

 596   

Discounted cash flow 

Discount rate 

2.0  -  12.9  

Collateralized debt obligations (2) 

Asset-backed securities: 

Auto loans and leases 

Other asset-backed securities: 

Dealer floor plan 

Diversified payment rights (3) 

Other commercial and consumer 

Marketable equity securities: perpetual 

 1,423   

 12,507   

Market comparable pricing 

Comparability adjustment  (22.5) -  24.7   %

Weighted average life 

3.0  - 

7.5   yrs

Vendor priced 

 5,921   

Discounted cash flow 

Default rate 

 2.1  - 

 9.7  

Discount rate 

 0.6  - 

 1.6  

Loss severity 

 50.0  -   66.6  

Prepayment rate 

 0.6  - 

 0.9  

 1,030   

 639   

 1,665  (4) 

Discounted cash flow 

Discounted cash flow 

Discounted cash flow 

 87   

Vendor priced 

Discount rate 

Discount rate 

Discount rate 

0.5  - 

1.0  - 

0.6  - 

2.2  

2.9  

6.8  

Weighted average life 

1.0  - 

7.5   yrs

preferred 

 794  (5) 

Discounted cash flow 

Discount rate 

4.3  - 

9.3  

 %

Weighted average life 

1.0  - 

7.0   yrs

Mortgages held for sale (residential) 

 3,250   

Discounted cash flow 

Default rate 

0.6  -  14.8   %

Loans 

 6,021  (6) 

Discounted cash flow 

Discount rate 

2.4  - 

2.8  

Discount rate 

3.4  - 

7.5  

Loss severity 

1.3  -  35.3  

Prepayment rate 

1.0  -  11.0  

Mortgage servicing rights (residential) 

 11,538   

Discounted cash flow 

Net derivative assets and (liabilities): 

Interest rate contracts 

 162   

Discounted cash flow 

Prepayment rate 

1.6  -  44.4  

Utilization rate 

0.0 - 

2.0  

Cost to service per loan (7) 
Discount rate 

$ 90 - 
6.7  -  10.9   %

854  

Prepayment rate (8) 

7.3  -  23.7  

Default rate 
Loss severity 

0.0 -  20.0  
45.8  -  83.2  

Prepayment rate 

7.4  -  15.6  

Interest rate contracts: derivative loan  

commitments 

Equity contracts 

Credit contracts 

Insignificant Level 3 assets, 

net of liabilities 

 497   

 (122)  

 (1,157)  

 8   

 835  (9) 

Total level 3 assets, net of liabilities 

$ 

 48,775  (10)  

Discounted cash flow 

Fall-out factor 

1.0  -  99.0  

Option model 

Correlation factor  (43.6) -  94.5   %

Initial-value servicing  (13.7) -  137.2   bps

Volatility factor 

3.0  -  68.9  

Market comparable pricing 

Comparability adjustment  (34.4) -  30.5  

Option model 

Credit spread 

0.1  -  14.0  

Loss severity 

16.5  -  87.5  

4.4  

3.4  

3.5  

3.2  

1.0  

51.8  

0.7  

1.9  

1.8  

2.7  

2.9  

6.3  

5.3  

5.5  

5.4  

26.4  

6.2  

2.6  

11.6  

0.8  

219  
7.4  

15.7  

5.4  
51.6  

14.9  

22.9  

85.6  

50.3  

26.5  

0.1  

2.0  

52.3  

(1)  Weighted averages are calculated using outstanding unpaid principal balance for cash instruments such as loans and securities, and notional amounts for derivative 

instruments. 

(2)  Includes $13.3 billion of collateralized loan obligations. 
(3)  Securities backed by specified sources of current and future receivables generated from foreign originators. 
(4)  Consists primarily of investments in asset-backed securities that are revolving in nature, in which the timing of advances and repayments of principal are uncertain. 
(5)  Consists of auction rate preferred equity securities with no maturity date that are callable by the issuer. 
(6)  Consists predominantly of reverse mortgage loans securitized with GNMA which were accounted for as secured borrowing transactions. 
(7)  The high end of the range of inputs is for servicing modified loans. For non-modified loans the range is $90 - $437. 
(8)  Includes a blend of prepayment speeds and expected defaults. Prepayment speeds are influenced by mortgage interest rates as well as our estimation of drivers of borrower 

behavior. 

(9)  Represents the aggregate amount of Level 3 assets and liabilities measured at fair value on a recurring basis that are individually and in the aggregate insignificant. The 
amount includes corporate debt securities, mortgage-backed securities, asset-backed securities backed by home equity loans, other marketable equity securities, other 
assets, other liabilities and certain net derivative assets and liabilities, such as commodity contracts, foreign exchange contracts and other derivative contracts.   

(10) Consists of total Level 3 assets of $51.9 billion and total Level 3 liabilities of $3.1 billion, before netting of derivative balances. 

212

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
The valuation techniques used for our Level 3 assets and 
liabilities, as presented in the previous table, are described as 
follows:   
(cid:120)  Discounted cash flow - Discounted cash flow valuation 

techniques generally consist of developing an estimate of 
future cash flows that are expected to occur over the life of 
an instrument and then discounting those cash flows at a 
rate of return that results in the fair value amount.   
(cid:120)  Option model - Option model valuation techniques are 

generally used for instruments in which the holder has a 
contingent right or obligation based on the occurrence of a 
future event, such as the price of a referenced asset going 
above or below a predetermined strike price. Option models 
estimate the likelihood of the specified event occurring by 
incorporating assumptions such as volatility estimates, price 
of the underlying instrument and expected rate of return.     

(cid:120)  Market comparable pricing - Market comparable pricing 

valuation techniques are used to determine the fair value of 
certain instruments by incorporating known inputs such as 
recent transaction prices, pending transactions, or prices of 
other similar investments which require significant 
adjustment to reflect differences in instrument 
characteristics.   

(cid:120)  Vendor-priced – Prices obtained from third party pricing 
vendors or brokers that are used to record the fair value of 
the asset or liability, of which the related valuation 
technique and significant unobservable inputs are not 
provided. 

Significant unobservable inputs presented in the previous 
table are those we consider significant to the fair value of the 
Level 3 asset or liability. We consider unobservable inputs to be 
significant, if by their exclusion, the fair value of the Level 3 asset 
or liability would be impacted by a predetermined percentage 
change or based on qualitative factors such as nature of the 
instrument, type of valuation technique used, and the 
significance of the unobservable inputs relative to other inputs 
used within the valuation. Following is a description of the 
significant unobservable inputs provided in the table. 

(cid:120)  Comparability adjustment – is an adjustment made to 

observed market data such as a transaction price in order to 
reflect dissimilarities in underlying collateral, issuer, rating, 
or other factors used within a market valuation approach, 
expressed as a percentage of an observed price.  
(cid:120)  Correlation factor - is the likelihood of one instrument 
changing in price relative to another based on an 
established relationship expressed as a percentage of 
relative change in price over a period over time.   

(cid:120)  Cost to service - is the expected cost per loan of servicing a 

portfolio of loans which includes estimates for 
unreimbursed expenses (including delinquency and 
foreclosure costs) that may occur as a result of servicing 
such loan portfolios.   

(cid:120)  Credit spread – is the portion of the interest rate in excess of 
a benchmark interest rate, such as LIBOR or U.S. Treasury 
rates, that when applied to an investment captures changes 
in the obligor’s creditworthiness. 

(cid:120)  Default rate – is an estimate of the likelihood of not 
collecting contractual amounts owed expressed as a 
constant default rate (CDR).   

(cid:120) 

(cid:120)  Discount rate – is a rate of return used to present value the 
future expected cash flow to arrive at the fair value of an 
instrument. The discount rate consists of a benchmark rate 
component and a risk premium component. The benchmark 
rate component, for example, LIBOR or U.S. Treasury rates, 
is generally observable within the market and is necessary to 
appropriately reflect the time value of money. The risk 
premium component reflects the amount of compensation 
market participants require due to the uncertainty inherent 
in the instruments’ cash flows resulting from risks such as 
credit and liquidity.       
Fall-out factor - is the expected percentage of loans 
associated with our interest rate lock commitment portfolio 
that are likely of not funding. 
Initial-value servicing - is the estimated value of the 
underlying loan, including the value attributable to the 
embedded servicing right, expressed in basis points of 
outstanding unpaid principal balance.   
Loss severity – is the percentage of contractual cash flows 
lost in the event of a default.   
Prepayment rate – is the estimated rate at which forecasted 
prepayments of principal of the related loan or debt 
instrument are expected to occur, expressed as a constant 
prepayment rate (CPR). 
 Utilization rate – is the estimated rate in which incremental 
portions of existing reverse mortgage credit lines are 
expected to be drawn by borrowers, expressed as an 
annualized rate. 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120)  Volatility factor – is the extent of change in price an item is 
estimated to fluctuate over a specified period of time 
expressed as a percentage of relative change in price over a 
period over time.   

(cid:120)  Weighted average life – is the weighted average number of 
years an investment is expected to remain outstanding, 
based on its expected cash flows reflecting the estimated 
date the issuer will call or extend the maturity of the 
instrument or otherwise reflecting an estimate of the timing 
of an instrument’s cash flows whose timing is not 
contractually fixed. 

Significant Recurring Level 3 Fair Value Asset and 
Liability Input Sensitivity 
We generally use discounted cash flow or similar internal 
modeling techniques to determine the fair value of our Level 3 
assets and liabilities. Use of these techniques requires 
determination of relevant inputs and assumptions, some of 
which represent significant unobservable inputs as indicated in 
the preceding table. Accordingly, changes in these unobservable 
inputs may have a significant impact on fair value. 
  Certain of these unobservable inputs will (in isolation) have a 
directionally consistent impact on the fair value of the 
instrument for a given change in that input. Alternatively, the 
fair value of the instrument may move in an opposite direction 
for a given change in another input. Where multiple inputs are 
used within the valuation technique of an asset or liability, a 

213

 
 
 
 
 
 
 
 
Note 17:  Fair Values of Assets and Liabilities (continued) 

change in one input in a certain direction may be offset by an 
opposite change in another input having a potentially muted 
impact to the overall fair value of that particular instrument. 
Additionally, a change in one unobservable input may result in a 
change to another unobservable input (that is, changes in certain 
inputs are interrelated to one another), which may counteract or 
magnify the fair value impact. 

SECURITIES, LOANS and MORTGAGES HELD FOR SALE  The fair 
values of predominantly all Level 3 trading securities, mortgages 
held for sale, loans and securities available for sale have 
consistent inputs, valuation techniques and correlation to 
changes in underlying inputs. The internal models used to 
determine fair value for these Level 3 instruments use certain 
significant unobservable inputs within a discounted cash flow or 
market comparable pricing valuation technique. Such inputs 
include discount rate, prepayment rate, default rate, loss 
severity, utilization rate and weighted average life.   
  These Level 3 assets would decrease (increase) in value based 
upon an increase (decrease) in discount rate, default rate, loss 
severity, or weighted average life inputs. Conversely, the fair 
value of these Level 3 assets would generally increase (decrease) 
in value if the prepayment rate input were to increase (decrease) 
or if the utilization rate input were to increase (decrease).     
  Generally, a change in the assumption used for default rate is 
accompanied by a directionally similar change in the risk 
premium component of the discount rate (specifically, the 
portion related to credit risk) and a directionally opposite change 
in the assumption used for prepayment rates. Unobservable 
inputs for loss severity, utilization rate and weighted average life 
do not increase or decrease based on movements in the other 
significant unobservable inputs for these Level 3 assets.   

DERIVATIVE INSTRUMENTS  Level 3 derivative instruments are 
valued using market comparable pricing, option pricing and 
discounted cash flow valuation techniques. We utilize certain 
unobservable inputs within these techniques to determine the 
fair value of the Level 3 derivative instruments. The significant 
unobservable inputs consist of credit spread, a comparability 
adjustment, prepayment rate, default rate, loss severity, initial 
value servicing, fall-out factor, volatility factor, and correlation 
factor. 

  Level 3 derivative assets (liabilities) would decrease 
(increase) in value upon an increase (decrease) in default rate, 
fall-out factor, credit spread or loss severity inputs. Conversely, 
Level 3 derivative assets (liabilities) would increase (decrease) in 
value upon an increase (decrease) in prepayment rate, initial-
value servicing or volatility factor inputs. The correlation factor 
and comparability adjustment inputs may have a positive or 
negative impact on the fair value of these derivative instruments 
depending on the change in value of the item the correlation 
factor and comparability adjustment is referencing. The 
correlation factor and comparability adjustment is considered 
independent from movements in other significant unobservable 
inputs for derivative instruments.  
  Generally, for derivative instruments for which we are subject 
to changes in the value of the underlying referenced instrument, 
change in the assumption used for default rate is accompanied 
by directionally similar change in the risk premium component 
of the discount rate (specifically, the portion related to credit 
risk) and a directionally opposite change in the assumption used 
for prepayment rates. Unobservable inputs for loss severity, fall-
out factor, initial-value servicing, and volatility do not increase 
or decrease based on movements in other significant 
unobservable inputs for these Level 3 instruments.    

MORTGAGE SERVICING RIGHTS  We use a discounted cash flow 
valuation technique to determine the fair value of Level 3 
mortgage servicing rights. These models utilize certain 
significant unobservable inputs including prepayment rate, 
discount rate and costs to service. An increase in any of these 
unobservable inputs will reduce the fair value of the mortgage 
servicing rights and alternatively, a decrease in any one of these 
inputs would result in the mortgage servicing rights increasing in 
value. Generally, a change in the assumption used for the default 
rate is accompanied by a directionally similar change in the 
assumption used for cost to service and a directionally opposite 
change in the assumption used for prepayment. The sensitivity 
of our residential MSRs is discussed further in Note 8. 

214

 
 
 
 
 
Assets and Liabilities Recorded at Fair Value on a 
Nonrecurring Basis 
We may be required, from time to time, to measure certain 
assets at fair value on a nonrecurring basis in accordance with 
GAAP. These adjustments to fair value usually result from 
application of LOCOM accounting or write-downs of individual 

assets. For assets measured at fair value on a nonrecurring basis 
in 2012 and 2011 that were still held in the balance sheet at each 
respective period end, the following table provides the fair value 
hierarchy and the fair value of the related individual assets or 
portfolios at period end. 

(in millions) 

Level 1 

Level 2

Level 3 

Total

Level 1 

Level 2

Level 3 

Total

December 31, 2012  

December 31, 2011 

Mortgages held for sale (LOCOM) (1) 

$ 

Loans held for sale 

Loans: 

Commercial 

Consumer (2) 

Total loans (3) 

Mortgage servicing rights (amortized) 

Other assets (4) 

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 1,509 

 1,045  

 2,554  

 4 

 1,507 

 5,889 

 7,396 

 -  

 -  

 4  

 4  

 1,507  

 5,893  

 4  

 7,400  

 - 

 -  

 -  

 989 

 144  

 1,133  

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 1,019 

 1,166  

 2,185 

 86 

 -  

 86 

 1,501 

 4,163 

 5,664 

 - 

 537 

 13  

 1,514 

 4  

 4,167 

 17  

 5,681 

 293  

 67  

 293 

 604 

(1)  Predominantly real estate 1-4 family first mortgage loans. 
(2)  The December 31, 2012, amount includes fair value of $2.0 billion for consumer loans that were written down in accordance with OCC guidance issued in third quarter 2012. 
(3)  Represents carrying value of loans for which adjustments are based on the appraised value of the collateral.  
(4)  Includes the fair value of foreclosed real estate and other collateral owned that were measured at fair value subsequent to their initial classification as foreclosed assets. 

  The following table presents the increase (decrease) in value 
of certain assets that are measured at fair value on a 
nonrecurring basis for which a fair value adjustment has been 
recognized in the periods presented. 

(in millions) 

Mortgages held for sale (LOCOM) 

$ 

Loans held for sale 

Loans: 

Commercial  

Consumer (1) 

Total loans  

Mortgage servicing rights (amortized) 

Other assets (2) 

Year ended December 31, 

2012  

2011  

 37   

 1   

 29  

 22  

 (795)  

 (4,989)  

 (1,043) 

 (4,905) 

 (5,784)  

 (5,948) 

 -   

 (316)  

 (34) 

 (256) 

Total 

$ 

 (6,062)  

 (6,187) 

(1)  Represents write-downs of loans based on the appraised value of the collateral. 
The year ended December 31, 2012, includes $888 million resulting from 
consumer loans written down in accordance with OCC guidance issued in third 
quarter 2012.  

(2)  Includes the losses on foreclosed real estate and other collateral owned that 
were measured at fair value subsequent to their initial classification as 
foreclosed assets. 

215

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 17:  Fair Values of Assets and Liabilities (continued) 

  The table below provides quantitative information about the 
valuation techniques and significant unobservable inputs used in 
the valuation of substantially all of our Level 3 assets and 
liabilities measured at fair value on a nonrecurring basis for 
which we use an internal model. 
  We have excluded from the table classes of Level 3 assets and 
liabilities measured using an internal model that we consider, 

both individually and in the aggregate, insignificant relative to 
our overall Level 3 nonrecurring measurements. We made this 
determination based upon an evaluation of each class which 
considered the magnitude of the positions, nature of the 
unobservable inputs and potential for significant changes in fair 
value due to changes in those inputs. 

($ in millions) 

December 31, 2012 
Residential mortgages held for sale 

Fair Value  
Level 3  

Significant  
Valuation Technique(s) (1) Unobservable Inputs (1)  

Range  

Weighted  
of inputs   Average (2)  

(LOCOM) 

$ 

 1,045  (3) 

Discounted cash flow

Default rate (4) 

Discount rate 
Loss severity 
Prepayment rate (5) 

2.9   - 
21.2  % 
4.1   - 
11.9   
2.0   - 
45.0   
1.0   -  100.0   

7.9  % 

10.9    
6.0    

66.7   

Insignificant level 3 assets 

Total 

 148   

 1,193   

(1)  Refer to the narrative following the recurring quantitative Level 3 table of this Note for a definition of the valuation technique(s) and significant unobservable inputs. 
(2)  Weighted averages are calculated using outstanding unpaid principal balance of the loans. 
(3)  Consists of approximately $942 million government insured/guaranteed loans purchased from GNMA-guaranteed mortgage securitization and $103 million of other mortgage 

loans which are not government insured/guaranteed. 
(4)  Applies only to non-government insured/guaranteed loans. 
(5)  Includes the impact on prepayment rate of expected defaults for the government insured/guaranteed loans, which impacts the frequency and timing of early resolution of 

loans. 

Alternative Investments 
The following table summarizes our investments in various types 
of funds, which are included in trading assets, securities 
available for sale and other assets. We use the funds’ net asset 

values (NAVs) per share as a practical expedient to measure fair 
value on recurring and nonrecurring bases. The fair values 
presented in the table are based upon the funds’ NAVs or an 
equivalent measure. 

(in millions) 

December 31, 2012 

Offshore funds  

Funds of funds 

Hedge funds 

Private equity funds  

Venture capital funds  

Total 

December 31, 2011 

Offshore funds  

Funds of funds 

Hedge funds 

Private equity funds  

Venture capital funds 

Total 

N/A - Not applicable 

Fair 

Unfunded

value  commitments

Redemption 

frequency 

Redemption 

notice 

period 

$ 

 379  

 1  

 2  

 807  

 82  

$ 

 1,271  

$ 

 352  

 1  

 22  

 976  

 83  

$ 

 1,434  

Daily - Annually 

1 - 180 days 

Quarterly 

90 days 

Daily - Annually 

5 - 95 days 

N/A 

N/A 

N/A 

N/A 

Daily - Annually 

1 - 180 days 

Quarterly 

Daily - Annually 

N/A 

N/A 

90 days 

5 - 95 days 

N/A 

N/A 

 - 

 - 

 - 

 195 

 21 

 216  

 - 

 - 

 - 

 240 

 28 

 268  

Offshore funds primarily invest in investment grade 

European fixed-income securities. Redemption restrictions are 
in place for these investments with a fair value of $189 million 
and $200 million at December 31, 2012 and 2011, respectively, 
due to lock-up provisions that will remain in effect until October 
2015.  
  Private equity funds invest in equity and debt securities 
issued by private and publicly-held companies in connection 
with leveraged buyouts, recapitalizations and expansion 
opportunities. Substantially all of these investments do not allow 

redemptions. Alternatively, we receive distributions as the 
underlying assets of the funds liquidate, which we expect to 
occur over the next eight years.  
  Venture capital funds invest in domestic and foreign 
companies in a variety of industries, including information 
technology, financial services and healthcare. These investments 
can never be redeemed with the funds. Instead, we receive 
distributions as the underlying assets of the fund liquidate, 
which we expect to occur over the next five years. 

216

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Fair Value Option 
We measure MHFS at fair value for prime MHFS originations 
for which an active secondary market and readily available 
market prices exist to reliably support fair value pricing models 
used for these loans. Loan origination fees on these loans are 
recorded when earned, and related direct loan origination costs 
are recognized when incurred. We also measure at fair value 
certain of our other interests held related to residential loan 
sales and securitizations. We believe fair value measurement for 
prime MHFS and other interests held, which we hedge with free-
standing derivatives (economic hedges) along with our MSRs 
measured at fair value, reduces certain timing differences and 
better matches changes in the value of these assets with changes 
in the value of derivatives used as economic hedges for these 
assets. 
  We elected to measure certain LHFS portfolios at fair value in 
conjunction with customer accommodation activities, to better 
align the measurement basis of the assets held with our 
management objectives given the trading nature of these 
portfolios. In addition, we elected to measure at fair value 
certain letters of credit that are hedged with derivative 
instruments to better reflect the economics of the transactions. 

These letters of credit are included in trading account assets or 
liabilities. 
  Loans that we measure at fair value consist predominantly of 
reverse mortgage loans previously transferred under a GNMA 
reverse mortgage securitization program accounted for as a 
secured borrowing. Before the transfer, they were classified as 
MHFS measured at fair value and, as such, remain carried on 
our balance sheet under the fair value option. 

Similarly, we may elect fair value option for the assets and 
liabilities of certain consolidated VIEs. This option is generally 
elected for newly consolidated VIEs for which predominantly all 
of our interests, prior to consolidation, are carried at fair value 
with changes in fair value recorded to earnings. Accordingly, 
such an election allows us to continue fair value accounting 
through earnings for those interests and eliminate income 
statement mismatch otherwise caused by differences in the 
measurement basis of the consolidated VIEs assets and 
liabilities.  
  The following table reflects the differences between fair value 
carrying amount of certain assets and liabilities for which we 
have elected the fair value option and the contractual aggregate 
unpaid principal amount at maturity. 

December 31, 2012  

December 31, 2011  

Fair value 

carrying 

amount 

less 

Fair value  

carrying  

amount  

less  

Fair value  Aggregate  aggregate 

Fair value  Aggregate  aggregate  

carrying 

unpaid 

unpaid 

carrying 

unpaid 

unpaid  

amount 

principal 

principal

amount 

principal 

principal  

$ 

 42,305  

 41,183  

 1,122  (1) 

 44,791  

 43,687  

 1,104  (1) 

 309  
 49  

 6  

 2  

 655  
 64  

 10  

 6  

 6,206  
 89  

 5,669  
 89  

 (346) 
 (15) 

 (4) 

 (4) 

 537 
 - 

 (1) 

 (1,157) 

 1,156  (2) 

 265  
 44  

 584  
 56  

 (319)  
 (12)  

 1,176  

 1,216  

 25  

 39  

 5,916  
 32  

 -  

 5,441  
 32  

 -  

 (40)  

 (14)  

 475   
 -   

 -   

(in millions) 

Mortgages held for sale: 

Total loans 

  Nonaccrual loans  

Loans 90 days or more past due and still accruing 

Loans held for sale: 
Total loans 

  Nonaccrual loans  
Loans: 

Total loans 

  Nonaccrual loans  

Long-term debt 

(1)  The difference between fair value carrying amount and aggregate unpaid principal includes changes in fair value recorded at and subsequent to funding, gains and losses on 

the related loan commitment prior to funding, and premiums on acquired loans. 

(2)  Represents collateralized, non-recourse debt securities issued by certain of our consolidated securitization VIEs that are held by third party investors. To the extent cash 

flows from the underlying collateral are not sufficient to pay the unpaid principal amount of the debt, those third party investors absorb losses. 

217

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
Note 17:  Fair Values of Assets and Liabilities (continued) 

The assets and liabilities accounted for under the fair value 
option are initially measured at fair value. Gains and losses from 
initial measurement and subsequent changes in fair value are 
recognized in earnings. The changes in fair value related to 

initial measurement and subsequent changes in fair value 
included in earnings for these assets and liabilities measured at 
fair value are shown, by income statement line item, below. 

 2012   

 2011  

 2010  

  Net gains 

  Net gains

  Net gains 

Mortgage 

(losses)  

Mortgage 

(losses)

Mortgage 

(losses) 

banking 

from 

Other 

banking 

from

Other  

banking 

from 

Other 

noninterest 

trading  noninterest  

noninterest 

trading noninterest 

noninterest 

trading noninterest 

(in millions) 

income  activities 

income 

income 

activities

income 

income 

activities 

income 

Year ended December 31, 

Mortgages held for sale 

$ 

 8,240  

Loans held for sale 

Loans 

Long-term debt 

Other interests held 

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 (42) 

 1   

 21   

 63    

 (27)  

 34   

 6,084  

 -  

 13  

 (11) 

 -  

 - 

 - 

 - 

 - 

 (25)

 -  

 32  

 80  

 -  

 -  

 6,512  

 -  

 55  

 (48) 

 -  

 -  

 -  

 -  

 -  

 (13) 

 -  

 24  

 -  

 -  

 -  

For performing loans, instrument-specific credit risk gains or 
losses were derived principally by determining the change in fair 
value of the loans due to changes in the observable or implied 
credit spread. Credit spread is the market yield on the loans less 
the relevant risk-free benchmark interest rate. In recent years 
spreads have been significantly affected by the lack of liquidity in 
the secondary market for mortgage loans. For nonperforming 
loans, we attribute all changes in fair value to instrument-
specific credit risk. The following table shows the estimated 
gains and losses from earnings attributable to instrument-
specific credit risk related to assets accounted for under the fair 
value option. 

(in millions) 

Gains (losses) attributable to 

instrument-specific credit risk: 

  Mortgages held for sale 
Loans held for sale 

Year ended December 31,

 2012  

 2011  

2010 

$ 

 (124) 
 21  

 (144) 
 32  

 (28)
24 

Total 

$ 

 (103) 

 (112) 

 (4)

218

 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
Disclosures about Fair Value of Financial Instruments  
The table below is a summary of fair value estimates for financial 
instruments, excluding financial instruments recorded at fair 
value on a recurring basis as they are included within the Assets 
and Liabilities Recorded at Fair Value on a Recurring Basis table 
included earlier in this Note. The carrying amounts in the 
following table are recorded in the balance sheet under the 
indicated captions. 

We have not included assets and liabilities that are not 
financial instruments in our disclosure, such as the value of the 
long-term relationships with our deposit, credit card and trust 
customers, amortized MSRs, premises and equipment, goodwill 
and other intangibles, deferred taxes and other liabilities. The 
total of the fair value calculations presented does not represent, 
and should not be construed to represent, the underlying value 
of the Company. 

(in millions) 

Financial assets 

Cash and due from banks (1) 
Federal funds sold, securities purchased 

under resale agreements and 
other short-term investments (1) 

  Mortgages held for sale (2) 
Loans held for sale (2) 

Loans, net (3) 

  Nonmarketable equity investments (cost method) 

Financial liabilities 
  Deposits 

Short-term borrowings (1)  
Long-term debt (4) 

December 31, 2012  

December 31, 2011  

Estimated fair value 

Carrying 
amount 

Level 1

Level 2 

Level 3

Total 

Carrying
amount

Estimated 
fair value  

$ 

 21,860  

 21,860 

 -  

 - 

 21,860   

 19,440 

 19,440   

 137,313  

 5,046 

 132,267  

 - 

 137,313   

 44,367 

 44,367   

 4,844  
 104  

 763,968  
 6,799  

   1,002,835  

 57,175  
 127,366  

 - 
 - 

 - 
 - 

 - 

 - 
 - 

 3,808  
 83  

 1,045 
 29 

 4,853   
 112   

 3,566 
 162 

 3,566   
 176   

 56,237  
 2  

 716,114 
 8,229 

 772,351   
 8,231   

 731,308 
 8,061 

 723,867   
 8,490   

 946,922  

 57,020   1,003,942   

 920,070 

 921,803   

 57,175  
 119,220  

 - 
 11,063 

 57,175   
 130,283   

 49,091 
 125,238 

 49,091   
 126,484   

(1)  Amounts consist of financial instruments in which carrying value approximates fair value. 
(2)  Balance reflects MHFS and LHFS, as applicable, other than those MHFS and LHFS for which election of the fair value option was made. 
(3)  Loans exclude balances for which the fair value option was elected and also exclude lease financing with a carrying amount of $12.4 billion and $13.1 billion at 

December 31, 2012 and 2011, respectively. 

(4)  The carrying amount and fair value exclude balances for which the fair value option was elected and obligations under capital leases of $12 million and $116 million at 

December 31, 2012 and 2011, respectively.  

Loan commitments, standby letters of credit and commercial 
and similar letters of credit are not included in the table above.  
A reasonable estimate of the fair value of these instruments is 
the carrying value of deferred fees plus the related allowance. 
This amounted to $586 million and $495 million at 
December 31, 2012 and 2011, respectively. 

219

 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 18:  Preferred Stock 

We are authorized to issue 20 million shares of preferred stock 
and 4 million shares of preference stock, both without par value. 
Preferred shares outstanding rank senior to common shares 
both as to dividends and liquidation preference but have no 
general voting rights. We have not issued any preference shares 
under this authorization. If issued, preference shares would be 
limited to one vote per share. Our total issued and outstanding 

DEP Shares 
Dividend Equalization Preferred Shares 

Series G  
7.25% Class A Preferred Stock 

Series H 
Floating Class A Preferred Stock 

Series I  
Floating Class A Preferred Stock 
Series J  
8.00% Non-Cumulative Perpetual Class A Preferred Stock 

Series K  
7.98% Fixed-to-Floating Non-Cumulative Perpetual Class A Preferred Stock 

Series L 
7.50% Non-Cumulative Perpetual Convertible Class A Preferred Stock 

Series N 
5.20% Non-Cumulative Perpetual Class A Preferred Stock 

Series O 
5.125% Non-Cumulative Perpetual Class A Preferred Stock 

Total 

preferred stock includes Dividend Equalization Preferred (DEP) 
shares and Series I, J, K, L, N and O which are presented in the 
following two tables, and Employee Stock Ownership Plan 
(ESOP) Cumulative Convertible Preferred Stock, which is 
presented in the second table below and the table on the 
following page. 

2012 

December 31, 

2011 

Liquidation 
preference 
per share 

Shares
authorized
and designated

Liquidation 
preference 
per share 

Shares 
authorized 
and designated 

$ 

 10  

 97,000 

 $ 

 10  

 97,000  

 15,000  

 50,000 

 15,000  

 50,000  

 20,000  

 50,000 

 20,000  

 50,000  

 100,000  

 25,010 

 100,000  

 25,010  

 1,000  

 2,300,000  

 1,000  

 2,300,000  

 1,000  

 3,500,000  

 1,000  

 3,500,000  

 1,000  

 4,025,000  

 1,000  

 4,025,000  

 25,000  

 30,000  

 25,000  

 27,600  

 -  

 -  

 -  

 -  

 10,104,610  

 10,047,010  

(in millions, except shares) 

DEP Shares 
Dividend Equalization Preferred Shares 

Series I (1) 
Floating Class A Preferred Stock 

Series J (1) 
8.00% Non-Cumulative Perpetual Class A Preferred Stock 

Series K (1) 
7.98% Fixed-to-Floating Non-Cumulative Perpetual Class A Preferred Stock 

Series L (1) 
7.50% Non-Cumulative Perpetual Convertible Class A Preferred Stock 

Series N (1) 
5.20% Non-Cumulative Perpetual Class A Preferred Stock 

Series O (1) 
5.125% Non-Cumulative Perpetual Class A Preferred Stock 
ESOP 
Cumulative Convertible Preferred Stock 

December 31, 2012

December 31, 2011 

Shares 
issued and 
outstanding 

Par  Carrying

value 

value Discount 

Shares 
issued and 
outstanding 

Par  Carrying

 value 

value Discount 

 96,546  $ 

 -  

 - 

 25,010    

 2,501  

 2,501 

 -  

 -  

 96,546  $ 

 -  

 - 

 25,010    

 2,501  

 2,501 

 -  

 -  

 2,150,375   

 2,150  

 1,995 

 155   

 2,150,375    

 2,150  

 1,995 

 155  

 3,352,000   

 3,352  

 2,876 

 476   

 3,352,000    

 3,352  

 2,876 

 476  

 3,968,000   

 3,968  

 3,200 

 768   

 3,968,000    

 3,968  

 3,200 

 768  

 30,000   

 750  

 750 

 26,000   

 650  

 650 

 910,934   

 911  

 911 

 -   

 -   

 -   

 -   

 -   

 -  

 -  

 - 

 - 

 858,759   

859  

859 

 -  

 -  

 -  

Total 

 10,558,865  $ 

 14,282  

 12,883 

 1,399   

 10,450,690  $ 

 12,830    11,431 

 1,399  

(1)  Preferred shares qualify as Tier 1 capital. 

220

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
  
 
 
  
 
 
 
 
  
 
 
 
  
 
 
  
 
 
 
  
 
 
  
 
 
 
  
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
In August 2012, we issued 30 million Depositary Shares, each 

representing a 1/1,000th interest in a share of the Non-
Cumulative Perpetual Class A Preferred Stock, Series N, for an 
aggregate public offering price of $750 million. 

 In November 2012, we issued 26 million Depositary Shares, 

each representing a 1/1,000th interest in a share of the Non-
Cumulative Perpetual Class A Preferred Stock, Series O, for an 
aggregate public offering price of $650 million. 

See Note 8 for additional information on our trust preferred 
securities. We do not have a commitment to issue Series G or H 
preferred stock. 

ESOP CUMULATIVE CONVERTIBLE PREFERRED STOCK  All 
shares of our ESOP Cumulative Convertible Preferred Stock 
(ESOP Preferred Stock) were issued to a trustee acting on behalf 

of the Wells Fargo & Company 401(k) Plan (the 401(k) Plan). 
Dividends on the ESOP Preferred Stock are cumulative from the 
date of initial issuance and are payable quarterly at annual rates 
based upon the year of issuance. Each share of ESOP Preferred 
Stock released from the unallocated reserve of the 401(k) Plan is 
converted into shares of our common stock based on the stated 
value of the ESOP Preferred Stock and the then current market 
price of our common stock. The ESOP Preferred Stock is also 
convertible at the option of the holder at any time, unless 
previously redeemed. We have the option to redeem the ESOP 
Preferred Stock at any time, in whole or in part, at a redemption 
price per share equal to the higher of (a) $1,000 per share plus 
accrued and unpaid dividends or (b) the fair market value, as 
defined in the Certificates of Designation for the ESOP Preferred 
Stock.  

(in millions, except shares) 

 2012  

 2011 

 2012  

 2011 

Minimum

Maximum 

Shares issued and outstanding 

Carrying value  

Adjustable

  December 31,

December 31, 

dividend rate 

ESOP Preferred Stock  
$1,000 liquidation preference per share 

2012 
2011 

2010 
2008 

2007 
2006 

2005 
2004 

2003 

$ 

 245,604  
 277,263  

 201,011  
 73,434  

 53,768  
 33,559  

 18,882  
 7,413  

 -  

 -  
 370,280 

 231,361 
 89,154 

 68,414 
 46,112 

 30,092 
 17,115 

 6,231 

 246   
 277   

 201   
 73   

 54   
 34   

 19   
 7   

 -   

 -  
 370  

 232  
 89  

 69  
 46  

 30  
 17  

 6  

 10.00  % 
 9.00  

 9.50  
 10.50  

 10.75  
 10.75  

 9.75  
 8.50  

 8.50  

 11.00 
 10.00 

 10.50 
 11.50 

 11.75 
 11.75 

 10.75 
 9.50 

 9.50 

Total ESOP Preferred Stock (1) 

 910,934  

 858,759 

  $ 

 911   

 859  

Unearned ESOP shares (2) 

  $ 

 (986)  

 (926) 

(1)  At December 31, 2012 and 2011, additional paid-in capital included $75 million and $67 million, respectively, related to preferred stock.   
(2)  We recorded a corresponding charge to unearned ESOP shares in connection with the issuance of the ESOP Preferred Stock. The unearned ESOP shares are reduced as 

shares of the ESOP Preferred Stock are committed to be released.   

221

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 19:  Common Stock and Stock Plans 

Common Stock 
The following table presents our reserved, issued and authorized 
shares of common stock at December 31, 2012. 

Dividend reinvestment and  

common stock purchase plans 

Director plans 

Stock plans (1) 

Convertible securities and warrants 

Total shares reserved 

Shares issued 

Shares not reserved 

Total shares authorized 

Number of shares 

 4,818,377  

 1,215,481  

 652,061,838  

 104,944,767  

 763,040,463  

 5,481,811,474  

 2,755,148,063  

 9,000,000,000  

(1)  Includes employee options, restricted shares and restricted share rights, 401(k), 

profit sharing and compensation deferral plans. 

  At December 31, 2012, we have warrants outstanding and 
exercisable to purchase 39,109,299 shares of our common stock 
with an exercise price of $34.01 per share, expiring on 
October 28, 2018. We purchased 70,210 and 264,972 of these 
warrants in 2012 and 2011, respectively. These warrants were 
issued in connection with our participation in the TARP CPP. 

Dividend Reinvestment and Common Stock 
Purchase Plans 
Participants in our dividend reinvestment and common stock 
direct purchase plans may purchase shares of our common stock 
at fair market value by reinvesting dividends and/or making 
optional cash payments, under the plan's terms. 

Employee Stock Plans 
We offer stock-based employee compensation plans as described 
below. For information on our accounting for stock-based 
compensation plans, see Note 1. 

LONG-TERM INCENTIVE COMPENSATION PLANS Our Long- 
Term Incentive Compensation Plan (LTICP) provides for awards 
of incentive and nonqualified stock options, stock appreciation 
rights, restricted shares, RSRs, performance share awards and 
stock awards without restrictions. 
  During 2012, 2011 and 2010 we granted RSRs and 
performance shares as our primary long-term incentive awards 
instead of stock options. Holders of RSRs are entitled to the 
related shares of common stock at no cost generally over three to 
five years after the RSRs were granted. Holders of RSRs may be 
entitled to receive additional RSRs (dividend equivalents) or 
cash payments equal to the cash dividends that would have been 
paid had the RSRs been issued and outstanding shares of 
common stock. RSRs granted as dividend equivalents are subject 
to the same vesting schedule and conditions as the underlying 
RSRs. RSRs generally continue to vest after retirement according 
to the original vesting schedule. Except in limited circumstances, 
RSRs are cancelled when employment ends. 
  Holders of each vested performance share are entitled to the 
related shares of common stock at no cost. Performance shares 

222

continue to vest after retirement according to the original vesting 
schedule subject to satisfying the performance criteria and other 
vesting conditions. 

Stock options must have an exercise price at or above fair 
market value (as defined in the plan) of the stock at the date of 
grant (except for substitute or replacement options granted in 
connection with mergers or other acquisitions) and a term of no 
more than 10 years. Except for options granted in 2004 and 
2005, which generally vested in full upon grant, options 
generally become exercisable over three years beginning on the 
first anniversary of the date of grant. Except as otherwise 
permitted under the plan, if employment is ended for reasons 
other than retirement, permanent disability or death, the option 
exercise period is reduced or the options are cancelled. 
  Options granted prior to 2004 may include the right to 
acquire a “reload” stock option. If an option contains the reload 
feature and if a participant pays all or part of the exercise price 
of the option with shares of stock purchased in the market or 
held by the participant for at least six months and, in either case, 
not used in a similar transaction in the last six months, upon 
exercise of the option, the participant is granted a new option to 
purchase at the fair market value of the stock as of the date of the 
reload, the number of shares of stock equal to the sum of the 
number of shares used in payment of the exercise price and a 
number of shares with respect to related statutory minimum 
withholding taxes. Reload grants are fully vested upon grant and 
are expensed immediately. 
  Compensation expense for RSRs and performance shares is 
based on the quoted market price of the related stock at the 
grant date. Stock option expense is based on the fair value of the 
awards at the date of grant. The following table summarizes the 
major components of stock incentive compensation expense and 
the related recognized tax benefit. 

(in millions) 

RSRs 

Performance shares 

Stock options 

Year ended December 31,

2012

2011 

2010

$ 

 435 

 112 

 13 

 338  

 128  

 63  

 252 

 66 

 118 

Total stock incentive compensation   

 expense 

Related recognized tax benefit 

$ 

$ 

 560 

 529  

 436 

 211 

 200  

 165 

For various acquisitions and mergers, we converted employee 
and director stock options of acquired or merged companies into 
stock options to purchase our common stock based on the terms 
of the original stock option plan and the agreed-upon exchange 
ratio. In addition, we converted restricted stock awards into 
awards that entitle holders to our stock after the vesting 
conditions are met. Holders receive cash dividends on 
outstanding awards if provided in the original award. 

The total number of shares of common stock available for 
grant under the plans at December 31, 2012, was 173 million. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
PARTNERSHARES PLAN  In 1996, we adopted the 
PartnerShares® Stock Option Plan, a broad-based employee 
stock option plan. It covered full- and part-time employees who 
generally were not included in the LTICP described above. No 
options have been granted under the plan since 2002, and as a 
result of action taken by the Board of Directors on 
January 22, 2008, no future awards will be granted under the 
plan. All of our PartnerShares Plan grants were fully vested as of 
December 31, 2007, and no options were outstanding as of 
December 31, 2012. 

Director Awards 
Under the LTICP, we grant common stock and options to 
purchase common stock to non-employee directors elected or re-
elected at the annual meeting of stockholders and prorated 
awards to directors who join the Board at any other time. The 
stock award vests immediately. Options granted to directors can 
be exercised after twelve months through the tenth anniversary 
of the grant date. Options granted prior to 2005 may include the 
right to acquire a “reload” stock option.  

Restricted Share Rights 
A summary of the status of our RSRs and restricted share awards 
at December 31, 2012, and changes during 2012 is in the 
following table: 

Performance Share Awards 
Holders of performance share awards are entitled to the related 
shares of common stock at no cost subject to the Company's 
achievement of specified performance criteria over a three-year 
period ending December 31, 2013, June 30, 2013, and December 
31, 2012. Performance share awards are granted at a target 
number; based on the Company's performance, the number of 
awards that vest can be adjusted downward to zero and upward 
to a maximum of either 125% or 150% of target. The awards vest 
in the quarter after the end of the performance period. For 
performance share awards whose performance period ended 
December 31, 2012, the determination of the awards that will 
vest will occur in the first quarter of 2013, after review of the 
Company’s performance by the Human Resources Committee of 
the Board of Directors. 
  A summary of the status of our performance awards at 
December 31, 2012, and changes during 2012 is in the following 
table, based on the target amount of awards: 

Number

Nonvested at January 1, 2012 

 6,404,965  

$ 

Granted 

 3,889,916  

Nonvested at December 31, 2012 

 10,294,881  

Weighted- 

average 
grant date 

fair value 

 29.68  

 31.44  

 30.35  

Number 

Nonvested at January 1, 2012 

 39,280,129   

$ 

Granted 

Vested 

Canceled or forfeited 

 19,766,280   

 (2,620,424)  

 (1,138,648)  

Nonvested at December 31, 2012 

 55,287,337   

Weighted- 

average 
grant-date 

fair value 

 28.81  

 31.49  

 28.53  

 29.10  

 29.78  

  The weighted-average grant date fair value of performance 
awards granted during 2011 and 2010 was $31.26 and $27.46, 
respectively. 
  At December 31, 2012, there was $89 million of total 
unrecognized compensation cost related to nonvested 
performance awards. The cost is expected to be recognized over 
a weighted-average period of 1.8 years. As of December 31, 2012, 
no performance shares were vested. 

  The weighted-average grant date fair value of RSRs granted 
during 2011 and 2010 was $31.02 and $27.29, respectively. 
  At December 31, 2012, there was $671 million of total 
unrecognized compensation cost related to nonvested RSRs. The 
cost is expected to be recognized over a weighted-average period 
of 2.9 years. The total fair value of RSRs that vested during 2012, 
2011 and 2010 was $89 million, $41 million and $15 million, 
respectively. 

223

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 19:  Common Stock and Stock Plans (continued) 

Stock Options 
The table below summarizes stock option activity and related 
information for the stock plans. Options assumed in mergers are 
included in the activity and related information for Incentive 

Compensation Plans if originally issued under an employee plan, 
and in the activity and related information for Director Awards if 
originally issued under a director plan. 

  Weighted- 

Weighted- 

average 

Aggregate 

average 

remaining 

exercise 

contractual 

intrinsic 

value 

Number 

price  term (in yrs.) 

(in millions) 

Incentive compensation plans 

Options outstanding as of December 31, 2011 

 271,298,603   

$ 

  Granted 

Canceled or forfeited 

Exercised 

Options exercisable and outstanding as of December 31, 2012 

PartnerShares Plan 
Options outstanding as of December 31, 2011 

Canceled or forfeited 

Exercised 

 1,828,758   

 (11,376,806)  

 (58,824,163)  

 202,926,392   

 7,477,472   

 (606,614)  

 (6,870,858)  

 38.14   

 31.82   

 73.59   

 21.78   

 40.84  

 25.25   

 25.25   

 25.25   

 3.7   

$ 

 1,119  

Options outstanding as of December 31, 2012 

 -   

 -  

 -   

 -  

 721,432   

 82,893   

 (19,232)  

 (197,071)  

 588,022   

 29.56   

 33.82   

 33.41   

 25.45   

 31.42  

 3.2   

 2  

The fair value of each option award granted on or after 
January 1, 2006, is estimated using a Black-Scholes valuation 
model. The expected term of reload options granted is generally 
based on the midpoint between the valuation date and the 
contractual termination date of the original option. Our expected 
volatilities are based on a combination of the historical volatility 
of our common stock and implied volatilities for traded options 
on our common stock. The risk-free rate is based on the U.S. 
Treasury zero-coupon yield curve in effect at the time of grant. 
Both expected volatility and the risk-free rates are based on a 
period commensurate with our expected term. The expected 
dividend is based on a fixed dividend amount.  

Director awards 

Options outstanding as of December 31, 2011 

  Granted 

Canceled or forfeited 

Exercised 

Options exercisable and outstanding as of December 31, 2012 

  As of December 31, 2012, there was no unrecognized 
compensation cost related to stock options. The total intrinsic 
value of options exercised during 2012, 2011 and 2010 was 
$694 million, $246 million and $298 million, respectively. 
  Cash received from the exercise of stock options for 2012, 
2011 and 2010 was $1.5 billion, $554 million and $687 million, 
respectively. 
  We do not have a specific policy on repurchasing shares to 
satisfy share option exercises. Rather, we have a general policy 
on repurchasing shares to meet common stock issuance 
requirements for our benefit plans (including share option 
exercises), conversion of our convertible securities, acquisitions 
and other corporate purposes. Various factors determine the 
amount and timing of our share repurchases, including our 
capital requirements, the number of shares we expect to issue for 
acquisitions and employee benefit plans, market conditions 
(including the trading price of our stock), and regulatory and 
legal considerations. These factors can change at any time, and 
there can be no assurance as to the number of shares we will 
repurchase or when we will repurchase them. 

224

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
The following table presents the weighted-average per share 
fair value of options granted and the assumptions used, based on 
a Black-Scholes option valuation model. Substantially all of the 
options granted in the years shown resulted from the reload 
feature. 

Per share fair value of options granted  $ 
Expected volatility 

Expected dividends 
Expected term (in years) 

Risk-free interest rate 

$ 

Year ended December 31, 

2012   

2011 

2010 

 2.79    
 29.2  % 

 0.68    
 0.7    

 3.78  
 32.7  

 0.32  
 1.0  

 6.11  
 44.3  

 0.20  
 1.3  

 0.1  % 

 0.2  

 0.6  

Employee Stock Ownership Plan  
The Wells Fargo & Company 401(k) Plan (401(k) Plan) is a 
defined contribution plan with an Employee Stock Ownership 
Plan (ESOP) feature. The ESOP feature enables the 401(k) Plan 
to borrow money to purchase our preferred or common stock. 
From 1994 through 2012, with the exception of 2009, we loaned 
money to the 401(k) Plan to purchase shares of our ESOP 
preferred stock. As our employer contributions are made to the 

401(k) Plan and are used by the 401(k) Plan to make ESOP loan 
payments, the ESOP preferred stock in the 401(k) Plan is 
released and converted into our common stock shares. 
Dividends on the common stock shares allocated as a result of 
the release and conversion of the ESOP preferred stock reduce 
retained earnings and the shares are considered outstanding for 
computing earnings per share. Dividends on the unallocated 
ESOP preferred stock do not reduce retained earnings, and the 
shares are not considered to be common stock equivalents for 
computing earnings per share. Loan principal and interest 
payments are made from our employer contributions to the 
401(k) Plan, along with dividends paid on the ESOP preferred 
stock. With each principal and interest payment, a portion of the 
ESOP preferred stock is released and converted to common 
stock shares, which are allocated to the 401(k) Plan participants 
and invested in the Wells Fargo ESOP Fund within the 401(k) 
Plan.  
      The balance of common stock and unreleased preferred stock 
held in the Wells Fargo ESOP Fund, the fair value of unreleased 
ESOP preferred stock and the dividends on allocated shares of 
common stock and unreleased ESOP preferred stock paid to the 
401(k) Plan were: 

(in millions, except shares) 

Allocated shares (common) 
Unreleased shares (preferred) 

Shares outstanding 
December 31, 

2012 

2011

2010 

   136,821,035   131,046,406   118,901,327  
 618,382  

 910,934  

 858,759 

Fair value of unreleased ESOP preferred shares 

$ 

 911  

 859 

 618  

Allocated shares (common) 

Unreleased shares (preferred) 

Dividends paid 

Year ended December 31, 

$ 

2012 

 117  

 115  

2011

 60 

 95 

2010 

 23  

 76  

Deferred Compensation Plan for Independent Sales 
Agents 
WF Deferred Compensation Holdings, Inc. is a wholly-owned 
subsidiary of the Parent formed solely to sponsor a deferred 
compensation plan for independent sales agents who provide 
investment, financial and other qualifying services for or with 
respect to participating affiliates. 

The Nonqualified Deferred Compensation Plan for 

Independent Contractors, which became effective January 1, 
2002, allows participants to defer all or part of their eligible 
compensation payable to them by a participating affiliate. The 
Parent has fully and unconditionally guaranteed the deferred 
compensation obligations of WF Deferred Compensation 
Holdings, Inc. under the plan. 

225

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
Note 20: Employee Benefits and Other Expenses 

Pension and Postretirement Plans 
We sponsor a noncontributory qualified defined benefit 
retirement plan, the Wells Fargo & Company Cash Balance Plan 
(Cash Balance Plan), which covers eligible employees of 
Wells Fargo. Benefits accrued under the Cash Balance Plan were 
frozen effective July 1, 2009. 

Prior to July 1, 2009, eligible employees' Cash Balance Plan 

accounts were allocated a compensation credit based on a 
percentage of their qualifying compensation. The compensation 
credit percentage was based on age and years of credited service. 
The freeze discontinues the allocation of compensation credits 
after June 30, 2009. Investment credits continue to be allocated 
to participants based on their accumulated balances. 
  We did not make a contribution to our Cash Balance Plan in 
2012. We do not expect that we will be required to make a 
contribution to the Cash Balance Plan in 2013; however, this is 
dependent on the finalization of the actuarial valuation in 2013. 
Our decision of whether to make a contribution in 2013 will be 

based on various factors including the actual investment 
performance of plan assets during 2013. Given these 
uncertainties, we cannot estimate at this time the amount, if any, 
that we will contribute in 2013 to the Cash Balance Plan. For the 
nonqualified pension plans and postretirement benefit plans, 
there is no minimum required contribution beyond the amount 
needed to fund benefit payments; we may contribute more to our 
postretirement benefit plans dependent on various factors. 
  We provide health care and life insurance benefits for certain 
retired employees and reserve the right to terminate, modify or 
amend any of the benefits at any time. 

The information set forth in the following tables is based on 

current actuarial reports using the measurement date of 
December 31 for our pension and postretirement benefit plans. 
The changes in the projected benefit obligation of pension 
benefits and the accumulated postretirement benefit obligation 
of other benefits and the fair value of plan assets, the funded 
status and the amounts recognized in the balance sheet were: 

(in millions) 

Change in benefit obligation: 

Benefit obligation at beginning of year 

Service cost  

Interest cost  

Plan participants’ contributions  

Actuarial loss (gain)  

Benefits paid  

  Medicare Part D subsidy 

Curtailment 

Amendments  

Liability transfer 

Foreign exchange impact  

 2012   

December 31, 

 2011  

Pension benefits

Pension benefits 

Non- 

Other  

Non-

Other 

Qualified  qualified 

benefits 

Qualified  qualified

benefits 

$ 

 10,634  

 691  

 1,304   

 10,337  

 693 

 1,398  

 3  

 514  

 -  

 1,242  

 (725) 

 -  

 -  

 1  

 47  

 1  

 -  

 32  

 -  

 62  

 11   

 60   

 80   

 (23)  

 (66) 

 (147)  

 -  

 -  

 -  

 -  

 -  

 11   

 (3)  

 -   

 -   

 -   

 6  

 520  

 -  

 501  

 (726) 

 -  

 (3) 

 -  

 -  

 (1) 

 1 

 34 

 - 

 33 

 (70)

 - 

 - 

 - 

 - 

 - 

 13  

 71  

 88  

 (105) 

 (171) 

 10  

 -  

 -  

 -  

 -  

Benefit obligation at end of year 

 11,717  

 719  

 1,293  

 10,634  

 691 

 1,304  

Change in plan assets: 

Fair value of plan assets at beginning of year 

Actual return on plan assets  

Employer contribution  

Plan participants’ contributions  

Benefits paid 

  Medicare Part D subsidy 

Asset transfer 

Foreign exchange impact  

Fair value of plan assets at end of year 

 9,061  

 1,149  

 9  

 -  

 -  

 -  

 66  

 -  

 640   

 55   

 (3)  

 80   

 9,639  

 139  

 10  

 -  

 - 

 - 

 70 

 - 

 697  

 10  

 6  

 88  

 (725) 

 (66) 

 (147)  

 (726) 

 (70)

 (171) 

 -  

 44  

 1  

 9,539  

 -  

 -  

 -  

 -  

 11   

 -   

 -   

 -  

 -  

 (1) 

 636   

 9,061  

 - 

 - 

 - 

 - 

 10  

 -  

 -  

 640  

Funded status at end of year 

$ 

 (2,178) 

 (719) 

 (657)  

 (1,573) 

 (691)

 (664) 

Amounts recognized in the balance sheet at end of year: 

Liabilities 

$ 

 (2,178) 

 (719) 

 (657)  

 (1,573) 

 (691)

 (664) 

226

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table provides information for pension plans 

with benefit obligations in excess of plan assets. 

(in millions) 

Projected benefit obligation 
Accumulated benefit obligation 

Fair value of plan assets 

December 31,

2012  

 2011 

$ 

 12,391  
 12,389  

 11,325 
 11,321 

 9,490  

 9,061 

  The components of net periodic benefit cost and other 
comprehensive income were: 

 2012  

 2011  

December 31,

 2010 

Pension benefits

Pension benefits 

Pension benefits 

Non- 

Other  

Non-

Other 

Non- 

Other

Qualified  qualified 

benefits 

  Qualified  qualified

benefits 

  Qualified

qualified 

benefits

(in millions) 

Service cost 

Interest cost 

Expected return on plan assets 

Amortization of net actuarial loss 

Amortization of prior service credit 

Settlement loss 

Curtailment loss (gain) 

$ 

 3  

 514  

 (652) 

 131  

 -  

 2  

 -  

 -  

 32  

 -  

 10  

 -  

 5  

 -  

  Net periodic benefit cost 

 (2) 

 47  

Other changes in plan assets 

and benefit obligations 

recognized in other 

comprehensive income: 

Net actuarial loss (gain)  

Amortization of net actuarial loss 

Prior service cost  

Amortization of prior service credit 

Settlement 

Curtailment 

Translation adjustments  

Total recognized in other 

comprehensive income 

Total recognized in net periodic 

benefit cost and other 

 758  

 (131) 

 (2) 

 -  

 (1) 

 -  

 -  

 62  

 (10) 

 -  

 -  

 (5) 

 -  

 -  

 11   

 60   

 (36)  

 -   

 (2)  

 -   

 (3)  

 30   

 (42)  

 -   

 -   

 2   

 -   

 -   

 -   

 6  

 520  

 (759) 

 86  

 -  

 4  

 -  

 1 

 34 

 - 

 6 

 - 

 3 

 - 

 (143) 

 44 

 1,120  

 (86) 

 -  

 -  

 (4) 

 (3) 

 (1) 

 33 

 (6)

 - 

 - 

 (3)

 - 

 - 

 13   

 71   

 (41)  

 -   

 (3)  

 -   

 -   

 40   

 (74)  

 -   

 -   

 3   

 -   

 -   

 -   

 5 

 554 

 (717)

 105 

 - 

 - 

 3 

 -  

 37  

 -  

 3  

 -  

 -  

 -  

 (50)

 40  

 (59)

 (105)

 2 

 - 

 - 

 (3)

 - 

 46  

 (3) 

 -  

 -  

 -  

 -  

 -  

 13 

 78 

 (29)

 1 

 (4)

 - 

 (4)

 55 

 (9)

 (1)

 - 

 4 

 - 

 4 

 - 

 624  

 47  

 (40)  

 1,026  

 24 

 (71)  

 (165)

 43  

 (2)

comprehensive income 

$ 

 622  

 94  

 (10)  

 883  

 68 

 (31)  

 (215)

 83  

 53 

227

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 20:  Employee Benefits and Other Expenses (continued) 

  Amounts recognized in accumulated OCI (pre tax) consist of:  

(in millions) 

Net actuarial loss 

Net prior service credit 

Net transition obligation 

Total 

 2012   

December 31, 

 2011  

Pension benefits

Pension benefits 

Non- 

Other  

Non-

Other 

Qualified  qualified 

benefits 

Qualified  qualified

benefits 

$ 

 3,323  

 184  

 (2) 

 -  

 -  

 -  

 19   

 (25)  

 1   

 2,699  

 137 

 -  

 -  

 - 

 - 

$ 

 3,321  

 184  

 (5) 

 2,699  

 137 

 61  

 (27) 

 1  

 35  

The net actuarial loss for the defined benefit pension plans 

and other post retirement plans that will be amortized from 
accumulated OCI into net periodic benefit cost in 2013 is 
$182 million. The net prior service credit for the defined benefit 
pension plans and other post retirement plans that will be 
amortized from accumulated OCI into net periodic benefit cost 
in 2013 is $2 million. 

Plan Assumptions 
For the years ended December 31, 2012 and 2011, the weighted-
average discount rate used to estimate the projected benefit 
obligation for pension benefits (qualified and nonqualified) was 
4.00% and 5.00%, respectively, and for other postretirement 
benefits was 3.75% and 4.75%, respectively. For additional 
information on our pension accounting assumptions, see Note 1. 

The weighted-average assumptions used to determine the net periodic benefit cost were: 

 2012   

Pension 

Other  

Pension 

December 31, 

 2011  

Other 

Pension 

 2010  

Other 

benefits (1) 

benefits 

  benefits (1) 

benefits 

benefits (1) 

benefits 

Discount rate 

Expected return on plan assets 

 5.00  % 

 7.50   

 4.75   

 6.00   

 5.25    

 8.25   

 5.25   

 6.00   

 5.75    

 8.25   

 5.75  

 8.25  

(1) 

Includes both qualified and nonqualified pension benefits. 

To account for postretirement health care plans we use 
health care cost trend rates to recognize the effect of expected 
changes in future health care costs due to medical inflation, 
utilization changes, new technology, regulatory requirements 
and Medicare cost shifting. In determining the end of year 
benefit obligation we assume a range of average annual increases 
of approximately 7.00% and 8.75%, dependent on plan type, for 
health care costs in 2013. These rates are assumed to trend down 
0.25% per year until the trend rate reaches an ultimate rate of 
5.00% in 2020 through 2028, dependent on plan type. The 2012 
periodic benefit cost was determined using initial annual trend 
rates of 7.75%. These rates were assumed to decrease 0.25% per 
year until they reached ultimate rates of 5.00% in 2023. 
Increasing the assumed health care trend by one percentage 
point in each year would increase the benefit obligation as of 
December 31, 2012, by $58 million and the total of the interest 
cost and service cost components of the net periodic benefit cost 
for 2012 by $3 million. Decreasing the assumed health care 
trend by one percentage point in each year would decrease the 
benefit obligation as of December 31, 2012, by $52 million and 
the total of the interest cost and service cost components of the 
net periodic benefit cost for 2012 by $2 million. 

228

Investment Strategy and Asset Allocation 
We seek to achieve the expected long-term rate of return with a 
prudent level of risk given the benefit obligations of the pension 
plans and their funded status. Our overall investment strategy is 
designed to provide our Cash Balance Plan with a balance of 
long-term growth opportunities and short-term benefit 
strategies while ensuring that risk is mitigated through 
diversification across numerous asset classes and various 
investment strategies. We target the asset allocation for our Cash 
Balance Plan at a target mix range of 35-55% equities, 35-55% 
fixed income, and approximately 10% in real estate, venture 
capital, private equity and other investments. The Employee 
Benefit Review Committee (EBRC), which includes several 
members of senior management, formally reviews the 
investment risk and performance of our Cash Balance Plan on a 
quarterly basis. Annual Plan liability analysis and periodic 
asset/liability evaluations are also conducted. 
  Other benefit plan assets include (1) assets held in a 401(h) 
trust, which are invested with a target mix of 40-60% for both 
equities and fixed income, and (2) assets held in the Retiree 
Medical Plan Voluntary Employees' Beneficiary Association 
(VEBA) trust, which are invested with a general target asset mix 
of 20-40% equities and 60-80% fixed income. In addition, the 
strategy for the VEBA trust assets considers the effect of income 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
taxes by utilizing a combination of variable annuity and low 
turnover investment strategies. Members of the EBRC formally 
review the investment risk and performance of these assets on a 
quarterly basis. 

Projected Benefit Payments 
Future benefits that we expect to pay under the pension and 
other benefit plans are presented in the following table. Other 
benefits payments are expected to be reduced by prescription 
drug subsidies from the federal government provided by the 
Medicare Prescription Drug, Improvement and Modernization 
Act of 2003. 

(in millions) 

Qualified

qualified 

benefits

receipts

Pension benefits 

Other benefits 

Non- 

Future

Subsidy

Year ended 

December 31, 
2013 

$ 

2014  
2015  

2016  
2017  

 838 

 813 
 789 

 785 
 782 

 74   

 69   
 64   

 64   
 59   

2018-2022 

 3,454 

 274   

 98 

 100 
 103 

 105 
 106 

 511 

 13 

 14 
 11 

 11 
 11 

 53 

229

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 20:  Employee Benefits and Other Expenses (continued) 

Fair Value of Plan Assets 
The following table presents the balances of pension plan assets 
and other benefit plan assets measured at fair value. See Note 17 
for fair value hierarchy level definitions. 

(in millions) 

Level 1 

Level 2

Level 3 

Total

Level 1

Level 2 

Level 3

Total 

Pension plan assets 

Other benefits plan assets 

Carrying value at year end 

December 31, 2012 

Cash and cash equivalents 

Long duration fixed income (1) 

Intermediate (core) fixed income (2) 

High-yield fixed income 

International fixed income 

Domestic large-cap stocks (3) 

Domestic mid-cap stocks  

Domestic small-cap stocks (4) 

International stocks (5) 

Emerging market stocks 

Real estate/timber (6) 

Multi-strategy hedge funds (7) 

Private equity 

Other 

$ 

 -  

 312 

 545  

 3,124 

 71  

 5  

 251  

 854  

 283  

 309  

 578  

 -  

 100  

 -  

 -  

 -  

 355 

 367 

 112 

 499 

 158 

 15 

 341 

 538 

 1 

 187 

 - 

 31 

 -   

 1   

 -   

 -   

 -   

 -   

 -   

 -   

 1   

 -   

 328   

 71   

 145   

 48   

 312  

 3,670  

 426  

 372  

 363  

 1,353  

 441  

 324  

 920  

 538  

 429  

 258  

 145  

 79  

 164 

 - 

 65 

 - 

 - 

 - 

 - 

 - 

 28 

 - 

 - 

 - 

 - 

 1 

 23  

 -  

 116  

 -  

 -  

 102  

 41  

 30  

 47  

 -  

 -  

 -  

 -  

 -  

Total plan investments 

$ 

 2,996  

 6,040 

 594   

 9,630  

 258 

 359  

Payable upon return of securities loaned 

Net receivables (payables) 

Total plan assets 

December 31, 2011 

Cash and cash equivalents 
Long duration fixed income (1) 

Intermediate (core) fixed income (2) 
High-yield fixed income 

International fixed income 
Domestic large-cap stocks (3) 

Domestic mid-cap stocks  
Domestic small-cap stocks (4) 

International stocks (5) 
Emerging market stocks 

Real estate/timber (6) 
Multi-strategy hedge funds (7) 

Private equity 
Other 

$ 

 -  
 376  

 88  
 10  

 147  
 1,163  

 364  
 281  

 570  
 -  

 102  
 -  

 -  
 -  

 432 
 2,229 

 380 
 366 

 184 
 600 

 183 
 10 

 349 
 574 

 - 
 - 

 - 
 29 

Total plan investments 

$ 

 3,101  

 5,336 

Payable upon return of securities loaned 
Net receivables (payables) 

Total plan assets 

 (112) 

 21  

$ 

 9,539  

 -   
 1   

 6   
 1   

 -   
 2   

 -   
 -   

 1   
 -   

 355   
 251   

 129   
 46   

 792   

 432  
 2,606  

 474  
 377  

 331  
 1,765  

 547  
 291  

 920  
 574  

 457  
 251  

 129  
 75  

 180 
 13 

 4 
 - 

 5 
 39 

 12 
 9 

 19 
 - 

 3 
 - 

 - 
 1 

 33  
 74  

 60  
 12  

 6  
 31  

 21  
 17  

 40  
 19  

 -  
 -  

 -  
 1  

 9,229  

 285 

 314  

 (145) 
 (23) 

$ 

 9,061  

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 22 

 22 

 - 
 - 

 - 
 - 

 - 
 - 

 - 
 - 

 - 
 - 

 12 
 8 

 4 
 23 

 47 

 187  

 -  

 181  

 -  

 -  

 102  

 41  

 30  

 75  

 -  

 -  

 -  

 -  

 23  

 639  

 (3) 

 -  

 636  

 213  
 87  

 64  
 12  

 11  
 70  

 33  
 26  

 59  
 19  

 15  
 8  

 4  
 25  

 646  

 (5) 
 (1) 

 640  

(1)  This category includes a diversified mix of assets which are being managed in accordance with a duration target of approximately 10 years and an emphasis on corporate 

credit bonds combined with investments in U.S. Treasury securities and other U.S. agency and non-agency bonds.  

(2)  This category includes assets that are primarily intermediate duration, investment grade bonds held in investment strategies benchmarked to the Barclays Capital U.S. 

Aggregate Bond Index. Includes U.S. Treasury securities, agency and non-agency asset-backed bonds and corporate bonds.    

(3)  This category covers a broad range of investment styles, both active and passive approaches, as well as style characteristics of value, core and growth emphasized 

strategies. Assets in this category are currently diversified across eight unique investment strategies. For December 31, 2012 and 2011, respectively, approximately 24% 
and 34% of the assets within this category are passively managed to popular mainstream market indexes including the Standard & Poor's 500 Index; excluding the 
allocation to the S&P 500 Index strategy, no single investment manager represents more than 2.5% of total plan assets. 

(4)  This category consists of a highly diversified combination of four distinct investment management strategies with no single strategy representing more than 2% of total plan 

assets. Allocations in this category are primarily spread across actively managed approaches with distinct value and growth emphasized approaches in fairly equal 
proportions. 

(5)  This category includes assets diversified across six unique investment strategies providing exposure to companies based primarily in developed market, non-U.S. countries 

with no single strategy representing more than 2.5% of total plan assets. 

(6)  This category primarily includes investments in private and public real estate, as well as timber specific limited partnerships; real estate holdings are diversified by 

geographic location and sector (e.g., retail, office, apartments). 

(7)  This category consists of several investment strategies diversified across more than 30 hedge fund managers. Single manager allocation exposure is limited to 0.15% 

(15 basis points) of total plan assets. 

230

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The changes in Level 3 pension plan and other benefit plan assets measured at fair value are summarized as follows: 

(in millions) 

of year 

Realized  Unrealized (1)  settlements (net) 

Level 3 

year 

Balance 

beginning 

Gains (losses) 

Purchases, 

sales 

and 

Transfers 
Into/(Out 
of) 

Balance 

end of 

Year ended December 31, 2012 

Pension plan assets 

Long duration fixed income 

Intermediate (core) fixed income 

High-yield fixed income 

Domestic large-cap stocks 

International stocks 

Real estate/timber 

Multi-strategy hedge funds 

Private equity 

Other 

Other benefits plan assets 
Real estate/timber 

Multi-strategy hedge funds 
Private equity 

Other 

Year ended December 31, 2011 

Pension plan assets 

Long duration fixed income 

Intermediate (core) fixed income 

High-yield fixed income 

Domestic large-cap stocks 

International stocks 

Real estate/timber 

Multi-strategy hedge funds 

Private equity 

Other 

Other benefits plan assets 

Real estate/timber 
Multi-strategy hedge funds 

Private equity 
Other 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

 1  

 6  

 1  

 2  

 1  

 355  

 251  

 129  

 46  

 792  

 12  

 8  
 4  

 23  

 47  

 -  

 10  

 1  

 4  

 6  

 360  

 313  

 112  

 41  

 847  

 12  
 10  

 4  
 22  

 48  

 -  

 -  

 -  

 -  

 -  

 22  

 1  

 8  

 1  

 32  

 -  

 -  
 -  

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 10  

 5  

 1  

 4  

 20  

 -  
 -  

 -  
 -  

 -  

 -  

 -  

 -  

 -  

 -  

 2  

 2  

 10  

 3  

 17  

 -  

 -  
 -  

 -  

 -  

 -  

 1  

 -  

 (1) 

 (1) 

 22  

 (3) 

 16  

 -  

 34  

 -  
 -  

 -  
 -  

 -  

 -  

 -  

 -  

 -  

 1  

 (51) 

 8  

 (2) 

 (2) 

 -  

 (6) 

 (1) 

 (2) 

 (1) 

 -  

 (191) 

 -  

 -  

 (46) 

 (201) 

 (12) 

 (8) 
 (4) 

 (1) 

 (25) 

 1  

 (5) 

 -  

 (1) 

 (4) 

 (37) 

 (64) 

 -  

 1  

 (109) 

 -  
 (2) 

 -  
 1  

 (1) 

 -  

 -  
 -  

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 -  
 -  

 -  
 -  

 -  

 1  

 -  

 -  

 -  

 1  

 328  

 71  

 145  

 48  

 594  

 -  

 -  
 -  

 22  

 22  

 1  

 6  

 1  

 2  

 1  

 355  

 251  

 129  

 46  

 792  

 12  
 8  

 4  
 23  

 47  

(1)  All unrealized gains (losses) relate to instruments held at period end. 

VALUATION METHODOLOGIES  Following is a description of the 
valuation methodologies used for assets measured at fair value.  

Cash and Cash Equivalents – includes investments in collective 
investment funds valued at fair value based upon the quoted 
market values of the underlying net assets. The unit price is 
quoted on a private market that is not active; however, the unit 
price is based on underlying investments traded on an active 
market. 

Long Duration, Intermediate (Core), High-Yield, and 
International Fixed Income – includes investments traded on 
the secondary markets; prices are measured by using quoted 
market prices for similar securities, pricing models, and 
discounted cash flow analyses using significant inputs 

observable in the market where available, or a combination of 
multiple valuation techniques. This group of assets also includes 
investments in registered investment companies valued at the 
NAV of shares held at year end, highly liquid government 
securities such as U.S. Treasuries and collective investment 
funds described above.  

Domestic, International and Emerging Market Stocks – 
investments in exchange-traded equity securities are valued at 
quoted market values. This group of assets also includes 
investments in registered investment companies and collective 
investment funds described above. 

Real Estate and Timber – the fair value of real estate and timber 
is estimated based primarily on appraisals prepared by third-

231

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 20:  Employee Benefits and Other Expenses (continued) 

party appraisers. Market values are estimates and the actual 
market price of the real estate can only be determined by 
negotiation between independent third parties in a sales 
transaction. This group of assets also includes investments in 
exchange-traded equity securities described above. 

Multi-Strategy Hedge Funds and Private Equity – the fair values 
of hedge funds are valued based on the proportionate share of 
the underlying net assets of the investment funds that comprise 
the fund, based on valuations supplied by the underlying 
investment funds. Investments in private equity funds are valued 
at the NAV provided by the fund sponsor. Market values are 
estimates and the actual market price of the investments can 
only be determined by negotiation between independent third 
parties in a sales transaction. 

Other – the fair values of miscellaneous investments are valued 
at the NAV provided by the fund sponsor. Market values are 
estimates and the actual market price of the investments can 
only be determined by negotiation between independent third 
parties in a sales transaction. This group of assets also includes 
insurance contracts that are generally stated at cash surrender 
value.  

The methods described above may produce a fair value 
calculation that may not be indicative of net realizable value or 
reflective of future fair values. While we believe our valuation 
methods are appropriate and consistent with other market 
participants, the use of different methodologies or assumptions 
to determine the fair value of certain financial instruments could 
result in a different fair value measurement at the reporting 
date. 

Defined Contribution Retirement Plans 
We sponsor a defined contribution retirement plan named the 
Wells Fargo & Company 401(k) Plan (401(k) Plan). Under the 
401(k) Plan, after one month of service, eligible employees may 
contribute up to 50% of their certified compensation, although 
there may be a lower limit for certain highly compensated 
employees in order to maintain the qualified status of the 401(k) 
Plan. Eligible employees who complete one year of service are 
eligible for company matching contributions, which are generally 
dollar for dollar up to 6% of an employee's eligible certified 
compensation. Effective January 1, 2010, previous and future 
matching contributions are 100% vested for active participants. 
In 2009, the 401(k) Plan was amended to permit us to make 
discretionary profit sharing contributions. Based on 2012, 2011 
and 2010 earnings, we committed to make a contribution in 
shares of common stock to eligible employees’ 401(k) Plan 
accounts equaling 2% of certified compensation for each 
respective year, which resulted in recognizing $318 million, $311 
million and $316 million of defined contribution retirement plan 
expense recorded in 2012, 2011 and 2010, respectively. Total 
defined contribution retirement plan expenses were $1,143 
million, $1,104 million and $1,092 million in 2012, 2011 and 
2010, respectively. 

Other Expenses 
Expenses exceeding 1% of total interest income and noninterest 
income in any of the years presented that are not otherwise 
shown separately in the financial statements or Notes to 
Financial Statements were: 

(in millions) 

Year ended December 31, 

 2012 

 2011  

 2010  

Outside professional services 

$ 

 2,729 

 2,692    2,370  

Contract services 

Foreclosed assets 

Operating losses  

Outside data processing 

Postage, stationery and supplies 

 1,011 

 1,407    1,642  

 1,061 

 1,354    1,537  

 2,235 

 1,261    1,258  

 910 

 799 

 935    1,046  

 942  

 944  

232

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Deferred taxes related to net unrealized gains (losses) on 
securities available for sale, net unrealized gains (losses) on 
derivatives, foreign currency translation, and employee benefit 
plan adjustments are recorded in cumulative OCI (see Note 23). 
These associated adjustments decreased OCI by $1.4 billion in 
2012. 
  We have determined that a valuation reserve is required for 
2012 in the amount of $579 million predominantly attributable 
to deferred tax assets in various state and foreign jurisdictions 
where we believe it is more likely than not that these deferred tax 
assets will not be realized. In these jurisdictions, carry back 
limitations, lack of sources of taxable income, and tax planning 
strategy limitations contributed to our conclusion that the 
deferred tax assets would not be realizable. We have concluded 
that it is more likely than not that the remaining deferred tax 
assets will be realized based on our history of earnings, sources 
of taxable income in carry back periods, and our ability to 
implement tax planning strategies. 
  At December 31, 2012, we had net operating loss and credit 
carry forwards with related deferred tax assets of $900 million 
and $158 million, respectively. If these carry forwards are not 
utilized, they will expire in varying amounts through 2032. 
  At December 31, 2012, we had undistributed foreign earnings 
of $1.3 billion related to foreign subsidiaries. We intend to 
reinvest these earnings indefinitely outside the U.S. and 
accordingly have not provided $367 million of income tax 
liability on these earnings. 

The following table reconciles the statutory federal income 

tax expense and rate to the effective income tax expense and 
rate. Our effective tax rate is calculated by dividing income tax 
expense by income before income tax expense less the net 
income from noncontrolling interests. 

Note 21:  Income Taxes 

The components of income tax expense were: 

(in millions) 

Current: 

Federal 

State and local 

Foreign 

Year ended December 31, 

 2012  

 2011 

 2010 

$ 

 9,141  

 3,352 

 1,425 

 1,198  

 61  

 468 

 52 

 548 

 78 

Total current 

 10,400  

 3,872 

 2,051 

Deferred: 

Federal 

State and local 

Foreign 

 (1,151) 

 3,088 

 4,060 

 (166) 

 20  

 471 

 14 

 211 

 16 

Total deferred 

 (1,297) 

 3,573 

 4,287 

Total 

$ 

 9,103  

 7,445 

 6,338 

The tax effects of our temporary differences that gave rise to 
significant portions of our deferred tax assets and liabilities are 
presented in the following table. 

(in millions) 

Deferred tax assets 

December 31,

 2012  

 2011 

Allowance for loan losses  

$ 

 6,192  

 6,955 

  Deferred compensation 

and employee benefits  

Accrued expenses 

PCI loans  

Basis difference in investments  

  Net operating loss and tax 

credit carry forwards  

  Other  

 4,701  

 1,692  

 2,692  

 1,182  

 4,115 

 1,598 

 3,851 

 2,104 

 1,058  

 1,701 

 1,868  

 402 

Total deferred tax assets  

 19,385  

 20,726 

Deferred tax assets valuation allowance 

 (579) 

 (918)

Deferred tax liabilities 

  Mortgage servicing rights  

Leasing  

  Mark to market, net  

Intangible assets  

  Net unrealized gains on 

securities available for sale  

Insurance reserves 

  Other  

 (7,360) 

 (7,388)

 (4,414) 

 (4,344)

 (2,401) 

 (4,027)

 (2,157) 

 (2,608)

 (4,135) 

 (2,619)

 (1,707) 

 (1,197)

 (1,683) 

 (2,539)

Total deferred tax liabilities  

 (23,857)   (24,722)

  Net deferred tax liability (1)  $ 

 (5,051) 

 (4,914)

(1)   Included in accrued expenses and other liabilities. 

233

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
Note 21:  Income Taxes (continued) 

(in millions) 

  Amount

Rate   

Amount 

Rate   

Amount 

Rate   

Statutory federal income tax expense and rate  

$ 

 9,800 

 35.0  % 

  $ 

 8,160  

 35.0  % 

  $ 

 6,545  

 35.0  % 

 2012 

 2011    

 2010    

December 31,   

Change in tax rate resulting from: 

State and local taxes on income, net of 

federal income tax benefit 

Tax-exempt interest  

Excludable dividends  

Tax credits  

Life insurance  

Leveraged lease tax expense 

  Other 

 856 

 (414)

 (132)

 (815)

 (524)

 347 

 (15)

 3.1    

 (1.5)   

 (0.5)   

 (2.9)   

 (1.9)   

 1.2    

 -    

 730  

 3.1    

 (334) 

 (1.4)   

 (247) 

 (1.1)   

 (735) 

 (3.2)   

 (222) 

 (1.0)   

 272  

 1.2    

 (179) 

 (0.7)   

 586  

 3.1    

 (283) 

 (1.5)   

 (258) 

 (1.3)   

 (577) 

 (3.1)   

 (223) 

 (1.2)   

 461  

 2.5    

 87  

 0.4    

Effective income tax expense and rate 

$ 

 9,103 

 32.5  % 

  $ 

 7,445  

 31.9  % 

  $ 

 6,338  

 33.9  % 

We are subject to U.S. federal income tax as well as income 
tax in numerous state and foreign jurisdictions. We are routinely 
examined by tax authorities in these various jurisdictions. The 
IRS is currently examining the 2007 through 2010 consolidated 
federal income tax returns of Wells Fargo & Company and its 
subsidiaries. In addition, we are currently subject to examination 
by various state, local and foreign taxing authorities. With few 
exceptions, Wells Fargo and its subsidiaries are not subject to 
federal, state, local and foreign income tax examinations for 
taxable years prior to 2007. Wachovia Corporation and its 
subsidiaries are no longer subject to federal examination; with 
few exceptions, they remain subject to state, local and foreign 
income tax examinations for 2008. 
  We are also litigating or appealing various issues related to 
our prior IRS examinations for the periods 1999 and 2003 
through 2006. On December 1, 2011, we filed a Notice of Appeal 
to the U.S. Court of Appeals for the Eighth Circuit relating to our 
lease restructuring transaction and that case is still pending. For 
Wachovia’s 2003 through 2008 tax years, we are appealing 
various issues related to their IRS examinations. We have paid 
the IRS the contested income tax associated with these issues 
and refund claims have been filed for the respective years. It is 
possible that one or more of these examinations, appeals or 
litigation may be resolved within the next twelve months 
resulting in a decrease of up to $1.5 billion to our gross 
unrecognized tax benefits. 

  The lower effective tax rates for 2012 and 2011, as compared 
to 2010, were primarily due to the realization, for tax purposes, 
of tax benefits on previously written down investments. For 2012 
this includes a tax benefit resulting from the surrender of 
previously written-down Wachovia life insurance investments.  
In addition, the 2011 effective tax rate was lower than the 2010 
effective tax rate due to a decrease in tax expense associated with 
leveraged leases, as well as tax benefits related to charitable 
donations of appreciated securities. 
  The change in unrecognized tax benefits follows:  

(in millions) 

Balance at beginning of year  
Additions: 

Year ended 
December 31, 

 2012  

 2011  

$ 

 5,005    5,500  

For tax positions related to the current year 
For tax positions related to prior years 

 877  
 491  

 279  
 255  

Reductions: 

For tax positions related to prior years 

Lapse of statute of limitations 
Settlements with tax authorities 

 (114) 

 (358) 

 (23) 
 (167) 

 (75) 
 (596) 

Balance at end of year 

$ 

 6,069    5,005  

  Of the $6.1 billion of unrecognized tax benefits at 
December 31, 2012, approximately $4.3 billion would, if 
recognized, affect the effective tax rate. The remaining 
$1.8 billion of unrecognized tax benefits relates to income tax 
positions on temporary differences. 
  We recognize interest and penalties as a component of 
income tax expense. At December 31, 2012 and 2011, we have 
accrued approximately $1.0 billion and $871 million for the 
payment of interest and penalties, respectively. We recognized in 
income tax expense in 2012 and 2011, interest and penalties of 
$92 million and $32 million, respectively. 

234

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 22:  Earnings Per Common Share 

The table below shows earnings per common share and diluted 
earnings per common share and reconciles the numerator and 
denominator of both earnings per common share calculations. 
See Note 1 for discussion of private share repurchases and the 

Consolidated Statement of Changes in Equity and Note 19 for 
information about stock and options activity and terms and 
conditions of warrants. 

(in millions, except per share amounts) 

Wells Fargo net income 

Less:  Preferred stock dividends and other (1) 

Wells Fargo net income applicable to common stock (numerator) 

Earnings per common share 

Average common shares outstanding (denominator) 

Per share 

Diluted earnings per common share 

Average common shares outstanding 

Add:    Stock Options 

Restricted share rights 

Diluted average common shares outstanding (denominator) 

Year ended December 31, 

2012  

2011  

2010 

$ 

 18,897  

 15,869  

 12,362 

 898  

 844  

 730 

$ 

 17,999  

 15,025  

 11,632 

 5,287.6  

 5,278.1  

 5,226.8 

$ 

 3.40  

 2.85  

 2.23 

 5,287.6  

 5,278.1  

 5,226.8 

 27.5  

 36.4  

 24.2  

 21.1  

 28.3 

 8.0 

 5,351.5  

 5,323.4  

 5,263.1 

Per share  
 2.82  
(1)  Includes series J, K, L, I and N preferred stock dividends of $892 million, $844 million and $737 million for the years ended 2012, 2011 and 2010, respectively. 

 3.36  

$ 

  The following table presents the outstanding options and 
warrants to purchase shares of common stock that were anti-
dilutive (the exercise price was higher than the weighted-average 
market price), and therefore not included in the calculation of 
diluted earnings per common share. 

(in millions) 

Options 

Warrants 

Weighted-average shares

Year ended December 31,

2012 

2011  

2010  

 56.4 

 198.8  

 212.1  

 39.2 

 39.4  

 66.9  

 2.21 

235

 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 23:  Other Comprehensive Income 

The components of other comprehensive income (OCI) and the related tax effects were: 

(in millions) 

Foreign currency translation adjustments: 
  Net unrealized gains (losses)  

arising during the period 
Reclassification of net gains  

to net income  

Net unrealized gains (losses)  

arising during the period 

Securities available for sale: 
  Net unrealized gains (losses) 
arising during the period 

Reclassification of net (gains) losses 

Before 
tax 

Tax  
effect 

 2012  

Net of 
tax

Before
tax

Tax 
effect 

 2011  

Net of 
tax 

Year ended December 31, 

Before
tax

Tax 
effect 

 2010  

Net of 
tax 

$ 

 (6) 

 (10) 

 2   

 4  

 (4)

 (6)

 (37)

 13  

 (24) 

 83 

 (26) 

 57  

 - 

 -  

 -  

 - 

 -  

 -  

 (16) 

 6   

 (10)

 (37)

 13  

 (24) 

 83 

 (26) 

 57  

 5,143    (1,921)  

 3,222 

 (588)

 359  

 (229) 

 2,624 

 (1,134) 

 1,490  

to net income  

 (271) 

 102   

 (169)

 (696)

 262  

 (434) 

 77 

 (29) 

 48  

Net unrealized gains (losses) 
arising during the period 

Derivatives and hedging activities: 
  Net unrealized gains arising  
during the period 

Reclassification of net gains on cash flow 

 4,872    (1,819)  

 3,053  

 (1,284)

 621  

 (663)  

 2,701 

 (1,163) 

 1,538  

 52  

 (12)  

 40 

 190 

 (85) 

 105  

 750 

 (282) 

 468  

hedges to net income 

 (388) 

 147   

 (241)

 (571)

 217  

 (354) 

 (613)

 234  

 (379) 

Net unrealized gains (losses) 
arising during the period 

Defined benefit plans adjustments: 
  Net actuarial gains (losses) arising  

 (336) 

 135   

 (201) 

 (381)

 132  

 (249)  

 137 

 (48) 

 89  

during the period 

 (775) 

 290   

 (485) 

 (1,079)

 411  

 (668)  

 20 

 (9) 

 11  

Amortization of net actuarial loss and prior 

service cost to net income 

 144  

 (54)  

 90  

 99 

 (38) 

 61   

 104 

 (45) 

 59  

Net unrealized gains (losses)  
   arising during the period 

 (631) 

 236   

 (395) 

 (980)

 373  

 (607)  

 124 

 (54) 

 70  

Other comprehensive income (loss) 

$ 

 3,889    (1,442)  

 2,447  

 (2,682)

 1,139    (1,543)  

 3,045 

 (1,291) 

 1,754  

Less: Other comprehensive income (loss) from  

noncontrolling interests, net of tax 

  Wells Fargo other comprehensive 

income (loss), net of tax 

Cumulative OCI balances were: 

(in millions) 

Balance, December 31, 2009 
  Net change 

Less: Other comprehensive income (loss) 

from noncontrolling interests 

Balance, December 31, 2010 
  Net change 

Less: Other comprehensive income (loss) 

from noncontrolling interests 

Balance, December 31, 2011 
  Net change 

Less: Other comprehensive income (loss) 

from noncontrolling interests 

Balance, December 31, 2012 

236

 4  

 $ 

 2,443  

 (12)  

 (1,531)  

 25  

 1,729  

Foreign  
currency  
translation  
  adjustments 

$ 

$ 

 67   
 57   

 12   

 112   
 (24)  

 (2)  

 90   
 (10)  

 -   

 80   

Derivatives  
and  
hedging  
activities 

Defined  
benefit  
plans  

adjustments   

Cumulative 
other 
compre- 
hensive 
income 

 650   
 89   

 -   

 739   
 (249)  

 -   

 490   
 (201)  

 (1,249)   
 70    

 3,009  
 1,754  

 -    

 25  

 (1,179)  

 (607)   

 4,738  
 (1,543) 

 -   

 (1,786)  
 (395)  

 (12) 

 3,207  
 2,447  

Securities  
available  
for sale 

 3,541   
 1,538   

 13   

 5,066   
 (663)  

 (10)  

 4,413   
 3,053   

 4   

 -   

 -   

 4  

 7,462   

 289   

 (2,181)  

 5,650  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
Note 24:  Operating Segments 

We have three operating segments for management reporting: 
Community Banking; Wholesale Banking; and Wealth, 
Brokerage and Retirement. The results for these operating 
segments are based on our management accounting process, for 
which there is no comprehensive, authoritative guidance 
equivalent to GAAP for financial accounting. The management 
accounting process measures the performance of the operating 
segments based on our management structure and is not 
necessarily comparable with similar information for other 
financial services companies. We define our operating segments 
by product type and customer segment. If the management 
structure and/or the allocation process changes, allocations, 
transfers and assignments may change. In first quarter 2011, we 
realigned a private equity business into Wholesale Banking from 
Community Banking. In first quarter 2012, we modified internal 
funds transfer rates and the allocation of funding. The prior 
periods have been revised to reflect these changes.  

Community Banking offers a complete line of diversified 
financial products and services to consumers and small 
businesses with annual sales generally up to $20 million in 
which the owner generally is the financial decision maker. 
Community Banking also offers investment management and 
other services to retail customers and securities brokerage 
through affiliates. These products and services include the 
Wells Fargo Advantage FundsSM, a family of mutual funds. Loan 
products include lines of credit, auto floor plan lines, equity lines 
and loans, equipment and transportation loans, education loans, 
origination and purchase of residential mortgage loans and 
servicing of mortgage loans and credit cards. Other credit 
products and financial services available to small businesses and 
their owners include equipment leases, real estate and other 
commercial financing, Small Business Administration financing, 
venture capital financing, cash management, payroll services, 
retirement plans, Health Savings Accounts, credit cards, and 
merchant payment processing. Community Banking also offers 
private label financing solutions for retail merchants across the 
United States and purchases retail installment contracts from 
auto dealers in the United States and Puerto Rico. Consumer and 
business deposit products include checking accounts, savings 
deposits, market rate accounts, Individual Retirement Accounts, 
time deposits, global remittance and debit cards. 
  Community Banking serves customers through a complete 
range of channels, including traditional banking stores, in-store 
banking centers, business centers, ATMs, Online and Mobile 
Banking, and Wells Fargo Customer Connection, a 24-hours a 
day, seven days a week telephone service. 

Wholesale Banking provides financial solutions to businesses 
across the United States with annual sales generally in excess of 
$20 million and to financial institutions globally. Wholesale 
Banking provides a complete line of commercial, corporate, 
capital markets, cash management and real estate banking 
products and services. These include traditional commercial 
loans and lines of credit, letters of credit, asset-based lending, 
equipment leasing, international trade facilities, trade financing, 
collection services, foreign exchange services, treasury 
management, investment management, institutional fixed-
income sales, interest rate, commodity and equity risk 
management, online/electronic products such as the 
Commercial Electronic Office® (CEO®) portal, insurance, 
corporate trust fiduciary and agency services, and investment 
banking services. Wholesale Banking manages customer 
investments through institutional separate accounts and mutual 
funds, including the Wells Fargo Advantage Funds and Wells 
Capital Management. Wholesale Banking also supports the CRE 
market with products and services such as construction loans for 
commercial and residential development, land acquisition and 
development loans, secured and unsecured lines of credit, 
interim financing arrangements for completed structures, 
rehabilitation loans, affordable housing loans and letters of 
credit, permanent loans for securitization, CRE loan servicing 
and real estate and mortgage brokerage services. 

Wealth, Brokerage and Retirement provides a full range of 
financial advisory services to clients using a planning approach 
to meet each client's needs. Wealth Management provides 
affluent and high net worth clients with a complete range of 
wealth management solutions, including financial planning, 
private banking, credit, investment management and trust. 
Abbot Downing, a Wells Fargo business, provides 
comprehensive wealth management services to ultra high net 
worth families and individuals as well as their endowments and 
foundations. Brokerage serves customers' advisory, brokerage 
and financial needs as part of one of the largest full-service 
brokerage firms in the United States. Retirement is a national 
leader in providing institutional retirement and trust services 
(including 401(k) and pension plan record keeping) for 
businesses, retail retirement solutions for individuals, and 
reinsurance services for the life insurance industry.  

Other includes corporate items (such as integration expenses 
related to the Wachovia merger) not specific to a business 
segment and elimination of certain items that are included in 
more than one business segment. 

237

 
 
 
 
 
 
 
Note 24:  Operating Segments (continued) 

(income/expense in millions, average balances in billions) 

 Banking 

Banking Retirement  Other (1) 

Company 

Community  Wholesale 

  Brokerage 
and 

Wealth,  

 Consolidated 

2012  

Net interest income (2)  

Provision for credit losses 

Noninterest income 

Noninterest expense 

Income (loss) before income tax expense (benefit) 

Income tax expense (benefit) 

Net income (loss) before noncontrolling interests 

Less: Net income from noncontrolling interests 

Net income (loss) (3)  

2011  

Net interest income (2) 

Provision (reversal of provision) for credit losses 

Noninterest income 

Noninterest expense 

$ 

 29,045  

 12,648  

 2,768  

 (1,231) 

 43,230  

 6,835  

 286  

 125  

 (29) 

 7,217  

 24,360  

 11,444  

 9,392  

 (2,340) 

 42,856  

 30,840  

 12,082  

 9,893  

 (2,417) 

 50,398  

 15,730  

 11,724  

 2,142  

 (1,125) 

 28,471  

 4,774  

 3,943  

 814  

 (428) 

 9,103  

 10,956  

 7,781  

 1,328  

 (697) 

 19,368  

 464  

 7  

 -  

 -  

 471  

$ 

 10,492  

 7,774  

 1,328  

 (697) 

 18,897  

$ 

 29,657  

 11,616  

 2,844  

 (1,354) 

 42,763  

 7,976  

 21,124  

 (110) 

 9,952  

 170  

 (137) 

 7,899  

 9,333  

 (2,224) 

 38,185  

 29,252  

 11,177  

 9,934  

 (970) 

 49,393  

Income (loss) before income tax expense (benefit) 

 13,553  

 10,501  

 2,073  

 (2,471) 

 23,656  

Income tax expense (benefit) 

Net income (loss) before noncontrolling interests 

Less: Net income from noncontrolling interests 

Net income (loss) (3) 

2010  

Net interest income (2) 

Provision for credit losses 

Noninterest income 

Noninterest expense 

Income (loss) before income tax expense (benefit) 

Income tax expense (benefit) 

Net income (loss) before noncontrolling interests 

Less: Net income from noncontrolling interests 

Net income (loss) (3) 

2012  

Average loans 

Average assets 

Average core deposits 

2011  

Average loans 

Average assets 

Average core deposits 

 4,104  

 9,449  

 316  

 3,495  

 7,006  

 19  

 785  

 (939) 

 7,445  

 1,288  

 (1,532) 

 16,211  

 7  

 -  

 342  

$ 

 9,133  

 6,987  

 1,281  

 (1,532) 

 15,869  

$ 

 31,885  

 11,474  

 2,707  

 (1,309) 

 44,757  

 13,807  

 1,920  

 334  

 (308) 

 15,753  

 22,604  

 10,951  

 9,023  

 (2,125) 

 40,453  

 30,071  

 11,269  

 9,768  

 (652) 

 50,456  

 10,611  

 3,347  

 9,236  

 3,315  

 1,628  

 (2,474) 

 19,001  

 616  

 (940) 

 6,338  

 7,264  

 5,921  

 1,012  

 (1,534) 

 12,663  

 274  

 20  

 7  

 -  

 301  

$ 

 6,990  

 5,901  

 1,005  

 (1,534) 

 12,362  

$ 

$ 

 487.1  

 761.1  

 591.2  

 273.8  

 481.7  

 227.0  

 42.7  

 (28.4) 

 775.2  

 164.6  

 137.5  

 (65.8) 

 1,341.6  

 (61.8) 

 893.9  

 496.3  

 752.3  

 556.3  

 249.1  

 428.1  

 202.1  

 43.0  

 (31.3) 

 757.1  

 155.2  

 130.0  

 (65.3) 

 1,270.3  

 (61.7) 

 826.7  

(1)  Includes Wachovia integration expenses, through completion in the first quarter of 2012, and the elimination of items that are included in both Community Banking and 

Wealth, Brokerage and Retirement, largely representing services and products for wealth management customers provided in Community Banking stores. 

(2)  Net interest income is the difference between interest earned on assets and the cost of liabilities to fund those assets. Interest earned includes actual interest earned on 

segment assets and, if the segment has excess liabilities, interest credits for providing funding to other segments. The cost of liabilities includes interest expense on segment 
liabilities and, if the segment does not have enough liabilities to fund its assets, a funding charge based on the cost of excess liabilities from another segment. 

(3)  Represents segment net income (loss) for Community Banking; Wholesale Banking; and Wealth, Brokerage and Retirement segments and Wells Fargo net income for the 

consolidated company. 

238

 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
Note 25:  Parent-Only Financial Statements 

The following tables present Parent-only condensed financial 
statements. 

Parent-Only Statement of Income 

(in millions) 

Income 

Dividends from subsidiaries: 

Bank 

  Nonbank 

Interest income from subsidiaries 

Other interest income 

Other income 

Total income 

Expense 

Interest Expense: 

Indebtedness to nonbank subsidiaries 

Short-term borrowings 

Long-term debt 

  Other 

Noninterest expense 

Total expense 

Income before income tax benefit and 

equity in undistributed income of subsidiaries 

Income tax benefit 

Equity in undistributed income of subsidiaries  

Year ended December 31,

 2012  

 2011  

 2010  

$ 

 11,767  

 11,546  

 1,150  

 897  

 222  

 267  

 140  

 914  

 242  

 460  

 12,896  

 21  

 1,375  

 304  

 363  

 14,303  

 13,302  

 14,959  

 287   

 1  

 1,877  

 23  

 1,127  

 3,315  

 10,988  

 (903) 

 7,006  

 254   

 1  

 2,423  

 8  

 77  

 2,763  

 10,539  

 (584) 

 4,746  

 312  

 1  

 2,874  

 2  

 1,335  

 4,524  

 10,435  

 (749) 

 1,178  

Net income  

$ 

 18,897  

 15,869  

 12,362  

239

 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 25:  Parent-Only Financial Statements (continued) 

Parent-Only Statement of Comprehensive Income 

(in millions) 

Net income  

Other comprehensive income (loss), net of tax: 

Securities available for sale 

  Derivatives and hedging activities 

  Defined benefit plans adjustment 

Equity in other comprehensive income of subsidiaries 

Other comprehensive income (loss), net of tax: 

Year ended December 31, 

 2012  

 2011  

 2010  

$ 

 18,897   

 15,869   

 12,362  

 61  

 31  

 (379) 

 2,730  

 2,443  

 (50) 

 (1) 

 (650) 

 (830) 

 (1,531) 

 (30) 

 (88) 

 114  

 1,733  

 1,729  

Total comprehensive income 

$ 

 21,340  

 14,338  

 14,091  

December 31, 

 2012  

 2011  

$ 

 35,697   
 5   

 7,268   

 19,312  
 30  

 7,427  

 -   

 41,068   

 3,885  

 46,987  

 148,693   

 135,155  

 19,492   

 7,880   

 17,294  

 7,579  

$ 

 260,103   

 237,669  

$ 

 1,592   

 8,332   

 76,233   

 16,392   

 759  

 7,052  

 77,613  

 12,004  

 102,549   

 97,428  

 157,554   

 140,241  

$ 

 260,103   

 237,669  

Parent-Only Balance Sheet 

(in millions) 

Assets 
Cash and cash equivalents due from: 

Subsidiary banks 

  Nonaffiliates 

Securities available for sale 

Loans to subsidiaries: 

Bank 

  Nonbank 

Investments in subsidiaries: 

Bank 

  Nonbank 

Other assets 

Total assets 

Liabilities and equity 

Short-term borrowings 

Accrued expenses and other liabilities 

Long-term debt 

Indebtedness to nonbank subsidiaries 

Total liabilities 

Stockholders' equity 

Total liabilities and equity 

240

 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
Parent-Only Statement of Cash Flows 

(in millions) 

Cash flows from operating activities: 

Net cash provided by operating activities 

Cash flows from investing activities: 
Securities available for sale: 

Sales proceeds 

Prepayments and maturities 

Purchases 

Loans: 

  Net repayments from (advances to) subsidiaries 

Capital notes and term loans made to subsidiaries 

Principal collected on notes/loans made to subsidiaries 

Net decrease (increase) in investment in subsidiaries 

Other, net  

  Net cash provided by investing activities 

Cash flows from financing activities: 
Net increase (decrease) in short-term borrowings and  

indebtedness to subsidiaries 

Long-term debt: 

Proceeds from issuance 
Repayment 

Preferred stock: 

Proceeds from issuance  
Cash dividends paid  

Common stock warrants repurchased 
Common stock: 

  Proceeds from issuance  

Repurchased 
Cash dividends paid  

Excess tax benefits related to stock option payments 
Other, net  

  Net cash used by financing activities 

  Net change in cash and due from banks 

Cash and due from banks at beginning of year 

Year ended December 31,

 2012  

 2011   

 2010  

$ 

 13,365   

 15,049   

 14,180  

 6,171   

 30   

 11,459   

 -   

 (5,845)  

 (16,487)  

 9,191   

 (1,850)  

 2,462   

 (5,218)  

 (2)  

 4,939   

 1,318   

 (1,340)  

 5,779   

 (610)  

 230   

 349   

 2,441  

 -  

 (119) 

 (5,485) 

 -  

 11,282  

 1,198  

 15  

 9,332  

 5,456   

 (242)  

 1,860  

 16,989   
 (18,693)  

 7,058   
 (31,198)  

 1,789  
 (23,281) 

 1,377   
 (892)  
 (1)  

 2,091   
 (3,918)  
 (4,565)  
 226   
 (14)  

 2,501   
 (844)  
 (2)  

 1,296   
 (2,416)  
 (2,537)  
 79   
 -   

 -  
 (737) 
 (545) 

 1,375  
 (91) 
 (1,045) 
 98  
 -  

 (1,944)  

 (26,305)  

 (20,577) 

 16,360   
 19,342   

 (10,907)  
 30,249   

 2,935  
 27,314  

Cash and due from banks at end of year 

$ 

 35,702   

 19,342   

 30,249  

241

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 26:  Regulatory and Agency Capital Requirements 

The Company and each of its subsidiary banks are subject to 
regulatory capital adequacy requirements promulgated by 
federal regulatory agencies. The Federal Reserve establishes 
capital requirements, including well capitalized standards, for 
the consolidated financial holding company, and the OCC has 
similar requirements for the Company’s national banks, 
including Wells Fargo Bank, N.A. 
  We do not consolidate our wholly-owned trust (the Trust) 
formed solely to issue trust preferred and preferred purchase 
securities (the Securities). Securities issued by the Trust 
includable in Tier 1 capital were $4.8 billion at 
December 31, 2012. During 2012, we redeemed $2.7 billion of 
trust preferred securities. Under applicable regulatory capital 
guidelines issued by bank regulatory agencies, upon notice of 
redemption, the redeemed trust preferred securities no longer 
qualify as Tier 1 Capital for the Company. This redemption is 

consistent with the Capital Plan the Company submitted to the 
Federal Reserve Board and the actions the Company previously 
announced on March 13, 2012.  
  Certain subsidiaries of the Company are approved 
seller/servicers, and are therefore required to maintain 
minimum levels of shareholders’ equity, as specified by various 
agencies, including the United States Department of Housing 
and Urban Development, GNMA, FHLMC and FNMA. At 
December 31, 2012, each seller/servicer met these requirements. 
Certain broker-dealer subsidiaries of the Company are subject to 
SEC Rule 15c3-1 (the Net Capital Rule), which requires that we 
maintain minimum levels of net capital, as defined. At 
December 31, 2012, each of these subsidiaries met these 
requirements. 

The following table presents regulatory capital information 

for Wells Fargo & Company and Wells Fargo Bank, N.A.  

(in billions, except ratios) 

Regulatory capital: 

Tier 1 

Total 

Assets: 

Risk-weighted 

Adjusted average (2) 

Capital ratios: 

Tier 1 capital (3) 

Total capital (3) 

Tier 1 leverage (2) 

  Wells Fargo & Company   

Wells Fargo Bank, N.A.   

Well-  

Minimum   

 2012  

 2011 

 2012    

 2011 

ratios (1)   

ratios (1)   

December 31,   

capitalized  

capital   

$ 

 126.6   

 157.6   

 114.0 

 148.5 

 101.3    

 124.8    

 92.6 

 117.9 

$ 

 1,077.1   

 1,336.4   

 1,005.6 

 1,262.6 

 1,002.0    

 923.2 

 1,195.9    

 1,115.4 

 11.75  % 

 14.63   

 9.47   

 11.33 

 14.76 

 9.03 

 10.11    

 12.45    

 8.47    

 10.03 

 12.77 

 8.30 

 6.00    

 10.00  

 5.00  

 4.00    

 8.00    

 4.00    

(1)  As defined by the regulations issued by the Federal Reserve, OCC and FDIC. 
(2)  The leverage ratio consists of Tier 1 capital divided by quarterly average total assets, excluding goodwill and certain other items. The minimum leverage ratio guideline is 

3% for banking organizations that do not anticipate significant growth and that have well-diversified risk, excellent asset quality, high liquidity, good earnings, effective 
management and monitoring of market risk and, in general, are considered top-rated, strong banking organizations. 

(3)  Effective September 30, 2012, we refined our determination of the risk weighting of certain unused lending commitments that provide for the ability to issue standby letters 
of credit and commitments to issue standby letters of credit under syndication arrangements where we have an obligation to issue in a lead agent or similar capacity beyond 
our contractual participation level. 

242

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
   
   
   
 
 
   
 
 
 
 
   
 
 
 
 
 
 
   
 
 
   
   
   
 
 
 
 
 
 
   
   
   
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
   
 
 
   
   
   
 
 
   
 
 
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
   
   
   
 
Report of Independent Registered Public Accounting Firm 

The Board of Directors and Stockholders  
Wells Fargo & Company: 

We have audited the accompanying consolidated balance sheet of Wells Fargo & Company and Subsidiaries (the Company) as of 
December 31, 2012 and 2011, and the related consolidated statements of income, comprehensive income, changes in equity, and cash 
flows for each of the years in the three-year period ended December 31, 2012. These consolidated financial statements are the 
responsibility of the Company's management. Our responsibility is to express an opinion on these consolidated financial statements 
based on our audits. 

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those 
standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of 
material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial 
statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as 
evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. 

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of 
the Company as of December 31, 2012 and 2011, and the results of its operations and its cash flows for each of the years in the three-
year period ended December 31, 2012, in conformity with U.S. generally accepted accounting principles. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the 
Company's internal control over financial reporting as of December 31, 2012, based on criteria established in Internal Control – 
Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO), and our report 
dated February 27, 2013, expressed an unqualified opinion on the effectiveness of the Company's internal control over financial 
reporting. 

San Francisco, California 
February 27, 2013 

243

 
 
 
 
 
 
 
 
 
 
 
 
 
Quarterly Financial Data 
Condensed Consolidated Statement of Income - Quarterly (Unaudited) 

 2012   

Quarter ended 

 2011  

Quarter ended 

(in millions, except per share amounts) 

Dec. 31  Sept. 30

June 30  Mar. 31

Dec. 31

Sept. 30

June 30

Mar. 31 

Interest income 

Interest expense 

Net interest income 

Provision for credit losses 
Net interest income after provision for credit 
losses 

Noninterest income 

$ 

 11,857  

 11,925 

 12,354  

 12,255  

 12,378 

 12,178 

 12,384 

 12,472  

 1,214  

 1,263 

 1,317  

 1,367  

 1,486 

 1,636 

 1,706 

 1,821  

 10,643  

 10,662 

 11,037  

 10,888  

 10,892 

 10,542 

 10,678 

 10,651  

 1,831  

 1,591 

 1,800  

 1,995  

 2,040 

 1,811 

 1,838 

 2,210  

 8,812  

 9,071 

 9,237  

 8,893  

 8,852 

 8,731 

 8,840 

 8,441  

Service charges on deposit accounts 

 1,250  

 1,210 

 1,139  

 1,084  

Trust and investment fees 

Card fees 

Other fees 

Mortgage banking 

Insurance 

Net gains from trading activities 
Net gains (losses) on debt securities available for 
sale 

Net gains from equity investments 

Operating leases 

Other 

 3,199  

 2,954 

 2,898  

 2,839  

 736  

 744 

 704  

 654  

 1,193  

 3,068  

 1,097 

 2,807 

 1,134  

 1,095  

 2,893  

 2,870  

 395  

 275  

 (63) 
 715  

 170  

 367  

 414 

 529 

 3 

 164 

 218 

 411 

 522  

 263  

 (61) 

 242  

 120  

 398  

 519  

 640  

 (7) 

 364  

 59  

 631  

 1,091 

 2,658 

 680 

 1,096 

 2,364 

 466 

 430 

 48 

 61 

 60 

 759 

 1,103 

 2,786 

 1,013 

 1,085 

 1,833 

 423 

 (442)

 300 

 344 

 284 

 357 

 1,074 

 2,944 

 1,003 

 1,023 

 1,619 

 568 

 414 

 1,012  

 2,916  

 957  

 989  

 2,016  

 503  

 612  

 (128)

 (166) 

 724 

 103 

 364 

 353  

 77  

 409  

Total noninterest income 

 11,305  

 10,551 

 10,252  

 10,748  

 9,713 

 9,086 

 9,708 

 9,678  

Noninterest expense 

Salaries 

Commission and incentive compensation 

Employee benefits 

Equipment 

Net occupancy 

Core deposit and other intangibles 

FDIC and other deposit assessments 

Other 

 3,735  

 2,365  

 891  

 542  

 728  

 418  

 307  

 3,648 

 2,368 

 1,063 

 510 

 727 

 419 

 359 

 3,705  

 3,601  

 2,354  

 2,417  

 1,049  

 1,608  

 459  

 698  

 418  

 333  

 557  

 704  

 419  

 357  

 3,706 

 2,251 

 1,012 

 607 

 759 

 467 

 314 

 3,718 

 2,088 

 780 

 516 

 751 

 466 

 332 

 3,584 

 2,171 

 1,164 

 528 

 749 

 464 

 315 

 3,454  

 2,347  

 1,392  

 632  

 752  

 483  

 305  

 3,910  

 3,018 

 3,381  

 3,330  

 3,392 

 3,026 

 3,500 

 3,368  

Total noninterest expense 

 12,896  

 12,112 

 12,397  

 12,993  

 12,508 

 11,677 

 12,475 

 12,733  

Income before income tax expense 

Income tax expense 

Net income before 

 7,221  

 1,924  

 7,510 

 2,480 

 7,092  

 6,648  

 2,371  

 2,328  

 6,057 

 1,874 

 6,140 

 1,998 

 6,073 

 2,001 

 5,386  

 1,572  

noncontrolling interests 

Less: Net income from noncontrolling interests 

 5,297  
 207  

 5,030 

 4,721  

 4,320  

 4,183 

 4,142 

 4,072 

 3,814  

 93 

 99  

 72  

 76 

 87 

 124 

 55  

Wells Fargo net income  
Less: Preferred stock dividends and accretion and 
other 

Wells Fargo net income  

$ 

 5,090  

 4,937 

 4,622  

 4,248  

 4,107 

 4,055 

 3,948 

 3,759  

 233  

 220 

 219  

 226  

 219 

 216 

 220 

 189  

applicable to common stock 

$ 

 4,857  

 4,717 

 4,403  

 4,022  

 3,888 

 3,839 

 3,728 

 3,570  

Per share information 

Earnings per common share 
Diluted earnings per common share 

Dividends declared per common share 
Average common shares outstanding 

Diluted average common shares outstanding 
Market price per common share (1) 

$ 

 0.92  
 0.91  

 0.89 
 0.88 

 0.83  
 0.82  

 0.76  
 0.75  

 0.74 
 0.73 

 0.73 
 0.72 

 0.70 
 0.70 

 0.68  
 0.67  

 0.22  
 5,272.4  

 0.22 
 5,288.1 

 0.22  
 5,306.9  

 0.22  
 5,282.6  

 0.12 
 5,271.9 

 0.12 
 5,275.5 

 0.12 
 5,286.5 

 0.12  
 5,278.8  

 5,338.7  

 5,355.6 

 5,369.9  

 5,337.8  

 5,317.6 

 5,319.2 

 5,331.7 

 5,333.1  

  High 
Low 

  Quarter-end 

$ 

 36.34  
 31.25  

 36.60 
 32.62 

 34.59  
 29.80  

 34.59  
 27.94  

 34.18  

 34.53 

 33.44  

 34.14  

 27.97 
 22.61 

 27.56 

 29.63 
 22.58 

 24.12 

 32.63 
 25.26 

 28.06 

 34.25  
 29.82  

 31.71  

(1)  Based on daily prices reported on the New York Stock Exchange Composite Transaction Reporting System. 

244

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
Average Balances, Yields and Rates Paid (Taxable-Equivalent Basis) - Quarterly (1) (2) - (Unaudited) 

(in millions) 

Earning assets 
Federal funds sold, securities purchased under 

resale agreements and other short-term investments 

Trading assets 
Securities available for sale (3):   

Securities of U.S. Treasury and federal agencies 
Securities of U.S. states and political subdivisions 
Mortgage-backed securities: 

Federal agencies 
Residential and commercial 

Total mortgage-backed securities 

Other debt and equity securities 

Total securities available for sale 

Mortgages held for sale (4) 
Loans held for sale (4) 
Loans: 

Commercial: 

Commercial and industrial 
Real estate mortgage 
Real estate construction 
Lease financing 
Foreign 

Total commercial 

Consumer: 

Real estate 1-4 family first mortgage 
Real estate 1-4 family junior lien mortgage 
Credit card 
Other revolving credit and installment 

Total consumer 

Total loans (4) 

Other 

Funding sources 
Deposits: 

Average 
balance 

Yields/   
rates   

$ 

 117,047  
 42,005  

 0.41  %  $ 
 3.28    

 5,281  
 36,391  

 1.64    
 4.64    

 90,898  
 32,669  

 123,567  
 50,025  

 215,264  
 47,241  
 135  

 179,493  
 105,107  
 17,502  
 12,461  
 39,665  

 2.71    
 6.53    

 3.72    
 3.91    

 3.87    
 3.50    
 9.03    

 3.85    
 4.02    
 4.97    
 6.43    
 2.32    

 354,228  

 3.87    

 244,634  
 76,908  
 23,839  
 87,601  

 4.39    
 4.28    
 12.43    
 6.05    

 432,982  

 5.15    

 787,210  
 4,280  

 4.58    
 5.21    

 2012  

Interest 
income/ 
expense 

 121   
 345   

 22   
 422   

 617   
 533   

 1,150   
 490   

 2,084   
 413   
 3   

 1,736   
 1,061   
 218   
 201   
 231   

 3,447   

 2,686   
 826   
 745   
 1,333   

 5,590   

 9,037   
 56   

Quarter ended December 31, 

Average 
balance 

Yields/   
rates   

 67,968  
 45,521  

 0.52  % 
 3.57    

$ 

 8,708  
 28,015  

 0.99    
 4.80    

 84,332  
 34,717  

 119,049  
 47,278  

 203,050  
 44,842  
 1,118  

 166,920  
 105,219  
 19,624  
 12,893  
 38,740  

 3.68    
 7.05    

 4.66    
 4.38    

 4.46    
 4.07    
 5.84    

 4.08    
 4.26    
 4.61    
 7.41    
 2.39    

 343,396  

 4.10    

 229,746  
 87,212  
 21,933  
 86,276  

 4.74    
 4.34    
 12.96    
 6.23    

 425,167  

 5.39    

 768,563  
 4,671  

 4.81    
 4.32    

 2011  

Interest 
income/ 
expense 

 89  
 407  

 22  
 336  

 776  
 612  

 1,388  
 518  

 2,264  
 456  
 16  

 1,713  
 1,130  
 228  
 239  
 233  

 3,543  

 2,727  
 953  
 711  
 1,356  

 5,747  

 9,290  
 50  

Total earning assets 

$ 

 1,213,182  

 3.96  %  $ 

 12,059   

 1,135,733  

 4.41  %  $ 

 12,572  

Interest-bearing checking 
Market rate and other savings 
Savings certificates 
Other time deposits 
Deposits in foreign offices 

Total interest-bearing deposits 

Short-term borrowings 
Long-term debt 
Other liabilities 

Total interest-bearing liabilities 
Portion of noninterest-bearing funding sources 

$ 

 30,858  
 518,593  
 56,743  
 13,612  
 69,398  

 689,204  
 52,820  
 127,505  
 9,975  

 879,504  
 333,678  

 0.06  %  $ 
 0.10    
 1.27    
 1.51    
 0.15    

 0.23    
 0.21    
 2.30    
 2.27    

 0.55    
 -    

 5   
 135   
 181   
 51   
 27   

 399   
 28   
 735   
 56   

 1,218   
 -   

 35,285  
 485,127  
 64,868  
 12,868  
 67,213  

 665,361  
 48,742  
 129,445  
 12,166  

 855,714  
 280,019  

 0.06  %  $ 
 0.14    
 1.43    
 1.85    
 0.20    

 0.30    
 0.14    
 2.73    
 2.60    

 0.69    
 -    

Total funding sources 

$ 

 1,213,182  

 0.40    

 1,218   

 1,135,733  

 0.52    

 6  
 175  
 233  
 60  
 33  

 507  
 17  
 885  
 80  

 1,489  
 -  

 1,489  

Net interest margin and net interest income on  

a taxable-equivalent basis (5)  

Noninterest-earning assets 
Cash and due from banks 
Goodwill 
Other 

Total noninterest-earning assets 

Noninterest-bearing funding sources  
Deposits 
Other liabilities 
Total equity 
Noninterest-bearing funding sources used to 

fund earning assets 

Net noninterest-bearing funding sources 

Total assets 

$ 

$ 

$ 

$ 

$ 

 16,361   
 25,637   
 131,876   

 173,874   

 286,924   
 63,025   
 157,603   

 (333,678)  

 173,874   

 1,387,056   

 3.56  %  $ 

 10,841   

 3.89  %  $ 

 11,083  

 17,718   
 25,057   
 128,220   

 170,995   

 246,692   
 63,556   
 140,766   

 (280,019)  

 170,995   

 1,306,728   

(1)  Our average prime rate was 3.25% for the quarters ended December 31, 2012 and 2011. The average three-month London Interbank Offered Rate (LIBOR) was 0.32% 

and 0.48% for the same quarters, respectively. 

(2)  Yields/rates and amounts include the effects of hedge and risk management activities associated with the respective asset and liability categories. 
(3)  Yields and rates are based on interest income/expense amounts for the period, annualized based on the accrual basis for the respective accounts. The average balance 
(4)  Nonaccrual loans and related income are included in their respective loan categories. 
(5) 

Includes taxable-equivalent adjustments of $198 million and $191 million for the quarters ended December 31, 2012 and 2011, respectively primarily related to tax-

amounts represent amortized cost for the periods presented. 

exempt income on certain loans and securities. The federal statutory tax rate was 35% for the periods presented. 

245

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
   
 
   
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
   
   
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
   
 
   
 
   
 
 
   
 
 
 
 
   
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
   
 
 
   
   
 
 
   
 
 
 
 
   
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
   
 
 
   
 
 
 
 
   
 
 
 
   
 
 
   
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
   
 
 
   
Glossary of Acronyms 

ACL 

Allowance for credit losses 

IFRS 

International Financial Reporting Standards 

ALCO  

Asset/Liability Management Committee 

LHFS  

Loans held for sale 

ARM  

Adjustable-rate mortgage 

LIBOR  

London Interbank Offered Rate 

ARS  

ASC  

ASU 

AVM  

BCBS 

BHC 

Auction rate security 

LIHTC 

Low-Income Housing Tax Credit 

Accounting Standards Codification 

LOCOM 

Lower of cost or market value 

Accounting Standards Update 

Automated valuation model 

LTV  

MBS 

Loan-to-value 

Mortgage-backed security 

Basel Committee on Bank Supervision 

MHA 

Making Home Affordable programs 

Bank holding company 

MHFS  

Mortgages held for sale 

CCAR 

Comprehensive Capital Analysis and Review 

CD 

CDO  

CLO  

Certificate of deposit 

Collateralized debt obligation 

Collateralized loan obligation 

CLTV 

Combined loan-to-value 

Capital Purchase Program 

Constant prepayment rate 

Commercial real estate 

CPP  

CPR 

CRE 

DOJ 

DPD 

MSR  

MTN 

NAV  

NPA 

OCC 

OCI 

OTC 

Mortgage servicing right 

Medium-term note 

Net asset value 

Nonperforming asset 

Office of the Comptroller of the Currency 

Other comprehensive income 

Over-the-counter 

OTTI  

Other-than-temporary impairment 

United States Department of Justice 

PCI Loans 

Purchased credit-impaired loans 

Days past due 

PTPP 

Pre-tax pre-provision profit 

RBC 

ROA 

ROE 

SEC  

S&P 

SPE  

Risk-based capital 

Wells Fargo net income to average total assets 

Wells Fargo net income applicable to common stock to 
average Wells Fargo common stockholders' equity 

Securities and Exchange Commission 

Standard & Poor’s 

Special purpose entity 

TARP 

Troubled Asset Relief Program 

TDR  

Troubled debt restructuring 

VA 

VaR  

VIE 

Department of Veterans Affairs 

Value-at-risk 

Variable interest entity 

WFCC 

Wells Fargo Canada Corporation 

ESOP 

Employee Stock Ownership Plan 

FAS 

Statement of Financial Accounting Standards 

FASB  

Financial Accounting Standards Board 

FDIC  

Federal Deposit Insurance Corporation 

FFELP 

Federal Family Education Loan Program 

FHA  

Federal Housing Administration 

FHFA 

Federal Housing Finance Agency 

FHLB  

Federal Home Loan Bank 

FHLMC  

Federal Home Loan Mortgage Corporation 

FICO 

Fair Isaac Corporation (credit rating) 

FNMA  

Federal National Mortgage Association 

FRB 

FSB 

FTC 

Board of Governors of the Federal Reserve System 

Financial Stability Board 

Federal Trade Commission 

GAAP  

Generally accepted accounting principles 

GNMA 

Government National Mortgage Association 

GSE 

Government-sponsored entity 

G-SIB 

Globally systemic important bank 

HAMP 

Home Affordability Modification Program 

Home Price Index 

Department of Housing and Urban Development 

HPI 

HUD 

246

 
 
 
 
 
Stock Performance 

These graphs compare the cumulative total stockholder return 
and total compound annual growth rate (CAGR) for our common 
stock (NYSE: WFC) for the five- and ten-year periods ended 
December 31, 2012, with the cumulative total stockholder 
returns for the same periods for the Keefe, Bruyette and Woods 

(KBW) Total Return Bank Index (KBW Bank Index (BKX))  
and the S&P 500 Index.  

The cumulative total stockholder returns (including 
reinvested dividends) in the graphs assume the investment  
of $100 in Wells Fargo’s common stock, the KBW Bank Index 
and the S&P 500 Index. 

Five Year Performance Graph 

(cid:2)(cid:9)(cid:12)(cid:8)

(cid:2)(cid:9)(cid:10)(cid:8)

(cid:2)(cid:9)(cid:8)(cid:8)

(cid:2)(cid:1)(cid:1)(cid:16)(cid:8)

(cid:2)(cid:1)(cid:1)(cid:14)(cid:8)

(cid:2)(cid:1)(cid:1)(cid:12)(cid:8)

(cid:10)(cid:8)(cid:8)(cid:15)

(cid:2)(cid:5)(cid:4)(cid:4)

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(cid:2)(cid:10)(cid:9)

(cid:16)(cid:8)

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(cid:17)(cid:10)

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(cid:2)(cid:5)(cid:7)(cid:4)

(cid:9)(cid:8)(cid:17)

(cid:14)(cid:13)

Ten Year Performance Graph 

(cid:2)(cid:10)(cid:8)(cid:8)

(cid:2)(cid:9)(cid:16)(cid:8)

(cid:2)(cid:9)(cid:14)(cid:8)

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(cid:10)(cid:8)(cid:9)(cid:9)

(cid:10)(cid:8)(cid:9)(cid:10)

(cid:28)(cid:32)(cid:35)(cid:35)(cid:39)(cid:1)(cid:21)(cid:30)(cid:38)(cid:33)(cid:37)
(cid:5)(cid:28)(cid:21)(cid:20)(cid:6)

(cid:27)(cid:4)(cid:25)(cid:1)(cid:13)(cid:8)(cid:8)

(cid:24)(cid:19)(cid:28)(cid:1)(cid:19)(cid:30)(cid:36)(cid:34)
(cid:23)(cid:36)(cid:31)(cid:32)(cid:40)(cid:1)(cid:5)(cid:19)(cid:24)(cid:29)(cid:6)

(cid:13)(cid:7)(cid:41)(cid:32)(cid:30)(cid:38)
(cid:20)(cid:18)(cid:22)(cid:26)

(cid:8)(cid:3)

(cid:12)(cid:14)(cid:16)(cid:16)(cid:19)(cid:1)(cid:11)(cid:13)(cid:18)(cid:15)(cid:17)

(cid:10)(cid:3)

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(cid:7)(cid:16)(cid:3)

(cid:24)(cid:19)(cid:28)(cid:1)(cid:19)(cid:30)(cid:36)(cid:34)(cid:1)(cid:23)(cid:36)(cid:31)(cid:32)(cid:40)

(cid:28)(cid:32)(cid:35)(cid:35)(cid:39)(cid:1)(cid:21)(cid:30)(cid:38)(cid:33)(cid:37)
(cid:5)(cid:28)(cid:21)(cid:20)(cid:6)

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(cid:9)(cid:8)(cid:7)(cid:41)(cid:32)(cid:30)(cid:38)
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(cid:9)(cid:8)(cid:8)

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(cid:9)(cid:9)(cid:13)

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247

  
 
 
 
 
 
 
 
 
 
 
 
 
 
Wells Fargo & Company

Wells Fargo & Company (NYSE: WFC) is a nationwide, diversified, community−based financial services company with $1.4 trillion in assets. 
Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and 
commercial finance through more than 9,000 stores, 12,000 ATMs, and the Internet, and has offices in 37 countries to support the bank’s customers 
who conduct business in the global economy. With more than 265,000 team members, Wells Fargo serves one in three households in the United 
States. Wells Fargo & Company was ranked No. 26 on Fortune’s 2012 rankings of America’s largest corporations. Wells Fargo’s vision is to satisfy 
all our customers’ financial needs and help them succeed financially.

Common stock

Wells Fargo & Company is listed and trades on the  
New York Stock Exchange: WFC

5,266,314,176 common shares outstanding (12/31/12)

Stock purchase and dividend reinvestment

You can buy Wells Fargo stock directly from Wells Fargo, 
even if you’re not a Wells Fargo stockholder, through 
optional cash payments or automatic monthly deductions 
from a bank account. You can also have your dividends 
reinvested automatically. It’s a convenient, economical 
way to increase your Wells Fargo investment.

Call 1−877−840−0492 for an enrollment kit including  
a plan prospectus.

Form 10-K

We will send Wells Fargo’s 2012 Annual Report on 
Form 10−K (including the financial statements filed with 
the Securities and Exchange Commission) free to any 
stockholder who asks for a copy in writing. Stockholders 
also can ask for copies of any exhibit to the Form 10−K. 
We will charge a fee to cover expenses to prepare and send 
any exhibits. Please send requests to: Corporate Secretary, 
Wells Fargo & Company, One Wells Fargo Center, 
MAC D1053−300, 301 S. College Street, 30th Floor, 
Charlotte, North Carolina 28202.

SEC filings

Our annual reports on Form 10−K, quarterly reports 
on Form 10−Q, current reports on Form 8−K, and 
amendments to those reports are available free of charge 
on our website (www.wellsfargo.com) as soon as practical 
after they are electronically filed with or furnished to the 
SEC. Those reports and amendments are also available 
free of charge on the SEC’s website at www.sec.gov.

Independent registered 
public accounting firm

KPMG LLP 
San Francisco, California 
1−415−963−5100

Contacts

Investor Relations 
1−415−371−2921 
investorrelations@wellsfargo.com

Shareowner Services and  
Transfer Agent 
Wells Fargo Shareowner Services 
P.O. Box 64854 
St. Paul, Minnesota 55164−0854 
1−877−840−0492 
www.shareowneronline.com

Annual Stockholders’ Meeting 
8:30 a.m. Mountain Time 
Tuesday, April 23, 2013 
The Grand America Hotel 
555 South Main Street 
Salt Lake City, Utah 84111

Our reputation
American Banker 
Most Powerful Women in Banking; 
One of America’s Top Banking Teams

Barron’s 
World’s 27th Most Respected Company

BLACK ENTERPRISE 
One of the Top 40 Best Companies  
for Diversity

Brand Finance 
The Most Valuable Bank Brand  
in the U.S.

Brand Z 
Among the Top 20 Most Valuable 
Brands in the World

CAREERS & the disABLED 
Among Top 50 Employers  
by Readers Choice

CIO 
Among the Top 100 Companies for 
Technology Innovations that Advance 
Business Results

Corporate Responsibility 
Among the 100 Best Corporate Citizens

DiversityInc 
33rd Best Company for Diversity; 
Top Company for Lesbian, Gay, 
Bisexual & Transgender Employees; 
Top Company for Community 
Development

Forbes 
Top 20 Biggest Public Companies  
in the World

Fortune 
World’s 45th Most Admired 
Company, 26th in Revenue Among All 
Companies in All Industries

Global Finance 
Best Consumer Internet Bank in 
the United States; Best Corporate/
Institutional Internet Bank 
in North America; Best Mobile 
Solution Provider

Human Rights Campaign 
Perfect Score on Corporate  
Equality Index

LATINAStyle 
14th Best Company for Latinas

The Chronicle of Philanthropy 
America’s Fourth Most Generous  
Cash Donor

Forward−Looking Statements This Annual Report, including the Financial Review and the Financial Statements and related Notes, contains 
forward−looking statements, which may include forecasts of our financial results and condition, expectations for our operations and business, and 
our assumptions for those forecasts and expectations. Do not unduly rely on forward−looking statements. Actual results may differ materially from 
our forward−looking statements due to several factors. Some of these factors are described in the Financial Review and in the Financial Statements 
and related Notes. For a discussion of other factors, refer to “Forward−Looking Statements” and “Risk Factors” in the Financial Review.

248

Wells Fargo’s extensive network

Washington
228

Oregon
169

Nevada
145

California
1,416

Montana
57

Idaho
105

Wyoming
32

Utah
151

Colorado
243

Arizona
337

New Mexico
106

Alaska
57

Hawaii
3

Minnesota
244

Iowa
101

North Dakota
34

South Dakota
56

Nebraska
64

Kansas
46

Oklahoma
23

Texas
850

Wisconsin
109

Michigan
81

Vt.
7

N.H.
19

New York
228

Illinois
140

Indiana
92

Ohio
104

Pennsylvania
412

W. Virginia
25

Virginia
377

Kentucky
24

Tennessee
59

North Carolina
450

Mississippi

27 Alabama
170

South Carolina
179

Georgia
369

New Jersey
392
Delaware
32

Maryland
138

D.C.
41

Florida
801

Missouri
64

Arkansas
29

Louisiana
24

Chile
China
Colombia
Dominican Republic
Ecuador
Egypt
France

Germany
Hong Kong
India
Indonesia
Ireland
Italy
Japan
Jersey

Korea
Malaysia
Mexico
Philippines
Russia
Singapore
South Africa
Spain

Taiwan
Thailand
Turkey
United Arab Emirates
United Kingdom 
Vietnam

(cid:1)(cid:45)(cid:42)(cid:48)(cid:41)(cid:31)(cid:580)(cid:47)(cid:35)(cid:32)(cid:580)(cid:50)(cid:42)(cid:45)(cid:39)(cid:31)
Argentina
Australia
Bahamas
Bangladesh
Brazil
Canada
Cayman Islands

Key rankings

Maine
6

Massachusetts
58

Rhode Island
7
Connecticut
101

Stores
(cid:379)(cid:391)(cid:370)(cid:379)(cid:377)
worldwide

(cid:1)(cid:21)(cid:13)(cid:46)
(cid:371)(cid:372)(cid:391)(cid:372)(cid:377)(cid:373)

wellsfargo.com
(cid:372)(cid:373)(cid:390)(cid:378)(cid:580)(cid:40)(cid:36)(cid:39)(cid:39)(cid:36)(cid:42)(cid:41)
active online 
customers

(cid:13)(cid:42)(cid:29)(cid:36)(cid:39)(cid:32)(cid:580)(cid:29)(cid:28)(cid:41)(cid:38)(cid:36)(cid:41)(cid:34)
9.4 million
active mobile 
customers

Wells Fargo  
Customer 
Connection
approximately
(cid:375)(cid:370)(cid:370)(cid:580)(cid:40)(cid:36)(cid:39)(cid:39)(cid:36)(cid:42)(cid:41)
customer 
contacts

#1 
#1 
#1 
#1 

#1 

#1 

#1 

#1 
#1 
#1 
#1 

#1 

#1 

#1 
#1 

 Retail banking deposits 1
 Total stores
 Retail mortgage lender
 Home loan originator to minority and low- to moderate-income 
consumers & in low- to moderate-income neighborhoods 
(2011 HMDA data)
 Auto lender and used car auto lender  
(AutoCount Jan. 2012–Dec. 2012, excluding leases)
 Small Business lender (U.S. in dollars per 2011 Community 
Reinvestment Act government data)
 U.S. Small Business Administration’s (SBA) 7(a) lender in dollar 
volume (2012)
 Preferred stock underwriter (FY 2012, Bloomberg)
 REIT preferred stock underwriter (FY 2012, Bloomberg)
 Oil & gas loan syndications (FY 2012, Thomson Reuters LPC)
 Consumer Internet Bank in the U.S. (2012 Global Finance 
Magazine); and on “The Innovators” list at Bank Technology News
for online banking services (2012)
 Corporate/Institutional Internet Bank in North America 
(Global Finance Magazine)
 in Mobile Banking for privacy, security, quality and availability 
(Keynote’s Mobile Banking Scorecard 2012)
 Mortgage servicer
 Business and #2 Consumer Debit card issuer

#2 
#2 
#2 
#2 
#2 
#2 
#2 
#3 

#3 
#3 
#3 

#4 
#4 
#4 
#4 
#5 
#7 

#7 
#8 

 U.S. deposits
 Annuity distributor (Transamerica Roundtable Survey)
 Real estate loan syndications (FY 2012, Thomson Reuters LPC)
 Asset-based loans (FY 2012, Thomson Reuters LPC)
 REIT loan syndications (FY 2012, Thomson Reuters LPC)
 Utilities loan syndications (FY 2012, Thomson Reuters LPC)
 Provider of private student loans
 Non-investment grade loan syndications (FY 2012, Thomson 
Reuters LPC)
 Middle market loan syndications (FY 2012, Thomson Reuters LPC)
 Branded bank ATM owner (12,273 Wells Fargo ATMs)
 Full-service retail brokerage provider based on number of 
Financial Advisors
 Loan syndications (FY 2012, Thomson Reuters LPC)
 High grade loan syndications (FY 2012, Thomson Reuters LPC)
 High grade bonds (FY 2012, Dealogic)
 Wealth management provider (Barron’s)
 IRA provider (Cerulli Associates)
 Institutional retirement plan recordkeeper 
(PLANSPONSOR Magazine)
 Merchant processor for Credit and Debit Cards
 Family wealth provider (Bloomberg)

1 Deposits up to $500 million in a single banking store, excludes non-retail stores and credit unions. Source: SNL

Wells Fargo & Company  
420 Montgomery Street  
San Francisco, California 94104

1-866-878-5865 wellsfargo.com

Our Vision:
Satisfy all our customers’ financial needs and help them 
succeed financially.

Nuestra Vision:
Deseamos satisfacer todas las necesidades financieras 
de nuestros clientes y ayudarlos a tener éxito en el 
área financiera.

Notre Vision:
Satisfaire tous les besoins financiers de nos clients  
et les aider à atteindre le succès financier.

Together we’ll go far

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