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ABM Industries

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FY2022 Annual Report · ABM Industries
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2022
Annual Report

Dear Stockholders, 

I  am  pleased  to  report  that  2022  marked  another  great  year  for  ABM,  highlighted  by  very  strong 
revenue  growth  and  meaningful  progress  on  our  ELEVATE  initiatives  as  we  work  to  position  our 
Company for long-term sustainable success.  What made the year even more gratifying was that our 
results were achieved against a macroeconomic backdrop of one the most challenging labor markets 
in history.  Our growth and achievements in 2022 are truly a testament to the dedication of our over 
100,000 team members, who remain focused on providing a great experience for our clients, delivering 
results  for  our  stockholders,  and  advancing  our  culture  and  commitments  to  safety  and  operating 
responsibly for the people and world around us. 

In fiscal 2022 we grew revenue 25% to $7.8 billion, including organic growth of 7% and 18% growth 
from  acquisitions.  Net  Income  also  grew  substantially  in  2022,  to  $230.4  million  and  our  adjusted 
EBITDA* was up over 9% to $498.1 million.  Adjusted EBITDA* margin, which is a key performance 
indicator for ABM, was 6.6% and in line with our expectations, primarily reflecting a significantly lower 
volume of EnhancedClean™ services and higher labor-related costs, which were partially offset with 
cost containment activities and price escalations.  It should be noted that our 2022 Adjusted EBIDTA 
margin, although lower than 2021, was significantly higher than our margin prior to the pandemic, and 
represents  sustainable  labor  efficiencies,  a  stronger  customer  mix,  and  operational  improvements 
achieved during the early days of our ELEVATE program. 

2022 also marked the 56th consecutive year in which our Board of Directors raised our common stock 
dividend. In fact, our Board raised our quarterly dividend 12.8% at the end of 2022, which represents 
the first step of ABM’s plan to grow its dividend payout ratio to a range of 30% to 35% of adjusted net 
income over the long term.  Beyond that, we repurchased 2.3 million shares of ABM stock in 2022. 
We  are  proud  of  our  financial  performance  and  ability  to  return  cash  to  stockholders,  all  of  which 
illustrates the resiliency of our business and the non-discretionary nature of the services we provide 
across the wide landscape of commercial facilities.  

Our strong growth in revenue, net income and adjusted EBITDA in 2022 was largely the product of a 
healthy demand environment for our market-leading array of facility services, and was also bolstered 
by our recent acquisitions, especially Able Services (“Able”), which was acquired at the tail end of 
2021.  

We generated full year organic revenue growth in all our Industry Groups. Aviation grew in excess of 
20% for the year, benefitting from the strong post-COVID recovery of leisure and business travel, while 
Technical Solution’s high-teens organic growth was largely driven by our positioning as one of the 
nation’s largest installers of electric vehicle charging equipment.  

Business & Industry’s mid-single digit organic growth reflected several new contract wins, as well as 
a modest, but steady, recovery in office occupancy rates, and success in targeting key growth markets. 
While  office  occupancy  rates  continued  to  trend  higher  in  2022,  they  remain  well  below  their  pre-
pandemic levels and are likely to continue so in 2023 and even beyond.  

Manufacturing  &  Distribution  also  posted  mid-single  digit  organic  growth  driven  in  large  part  by 
expansion with existing customers, especially in the eCommerce and logistics end-markets. We also 
won new business in the life sciences market, which continues to be an area of strategic focus for 
ABM. Finally, we modestly grew in Education reflecting the stabilization of in-person learning and the 
addition of a few large clients in the back half of 2022. 

We also made significant progress with respect to our ELEVATE initiative over the past year. As a 
reminder, ELEVATE is a multi-year comprehensive investment plan intended to drive revenue and 
earnings growth, improve the team member experience, establish advanced workforce management 
tools  and  efficiencies,  and  digitally  transform  the  way  we  operate,  utilizing  advanced  data  and 
optimized processes.  

 
We successfully integrated Able into our operating model and made two other important acquisitions: 
Momentum Support and RavenVolt, Inc.  Momentum extends the reach of our core janitorial service 
offering into the attractive Republic of Ireland markets, where many of our U.S-based clients maintain 
facilities,  while  RavenVolt  adds  exciting  Microgrid  technology  capabilities,  which  is  becoming 
increasingly  important  to  our  clients  as  a  component  of  their  energy  efficiency  strategies,  electric 
vehicle infrastructure design, and as added resiliency as the existing U.S. electrical grid infrastructure 
continues to age with less reliability.  

We are particularly excited about the future of RavenVolt and the growth prospects of our e-mobility 
business.  These businesses have a multi-year growth path in front of them driven by the ongoing 
transition to electric vehicles, which should be accelerated by the passage of federal legislation that 
included $7.5 billion toward deploying electric vehicle charging station infrastructure. 

Our ELEVATE achievements during the year included the deployment of frontline leader training, an 
upgraded procurement management tool, and a hyper-targeting tool for sales. We also developed a 
team member retention predictive model that forecasts employee attrition levels. With this predictive 
information,  we  can  proactively  implement  effective  team  member  retention  strategies  aimed  at 
reducing labor acquisition costs.  We also developed and started piloting a workforce management 
tool that provides enhanced visibility into productivity levels across our portfolio of accounts. Among 
all  the  other  initiatives  that  are  underway,  we  continued  to  move  forward  with  our  cloud-based 
enterprise resource planning system, which we expect will begin deployment midyear 2023 as part of 
our ELEVATE tech roadmap running through 2025.  

ABM  also  released  its  most  recent  Environmental,  Social  and  Governance  Sustainability  Impact 
Report  during  the  fourth  quarter.  The  report  highlights  the  Company’s  commitment  to  the  Science 
Based  Targets  Initiative,  the  launch  of  its  ABMNext  innovation  program,  and  progress  advancing 
corporate sustainability; diversity, equity and inclusion; philanthropy and community engagement. 

Our vision for ABM remains clear: We strive to be the leading facilities solutions provider in terms of 
size, scale, and client and team member satisfaction.  We remain strongly positioned, supported by a 
substantial  base  of  recurring  maintenance-related  revenue,  including  janitorial  and  engineering 
services where we serve more than 20,000 clients. We will continue to invest in and grow our base 
business both organically and through acquisitions where it makes sense, and we will enhance our 
performance through a greater use of advanced technology though our ELEVATE initiatives.  The free 
cash  that  our  core  businesses  generate  will  be  reinvested  in  adjacent  businesses  with  large 
addressable markets and high growth rates and margins, as we have done with RavenVolt and e-
mobility.  Through this strategy, we see ABM evolving into a higher growth, higher margin facilities 
solutions provider, underpinned by the resilient strength of our core business. 

In closing I want to thank our more than 100,000 team members for their amazing contributions in 
2022.  Their unwavering commitment and dedication to our clients and our Company enabled us to 
rise above multiple macro challenges and once again deliver extremely strong performance for all our 
stakeholders. 

Thank you for your continued interest and ongoing support of ABM.   

Scott Salmirs  

President and Chief Executive Officer 

*Reconciliation of Non-GAAP to GAAP financial measures can be found in the back of this Annual Report. 

 
 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C. 20549
__________________________
FORM 10-K 

(Mark One)

☑

☐

ANNUAL  REPORT  PURSUANT  TO  SECTION  13  OR  15(d)  OF  THE  SECURITIES 
EXCHANGE ACT OF 1934

For the fiscal year ended October 31, 2022 
or

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES 
EXCHANGE ACT OF 1934

For the transition period from              to             

Commission File Number: 1-8929 

ABM INDUSTRIES INCORPORATED

(Exact name of registrant as specified in its charter)

Delaware
(State or other jurisdiction of
incorporation or organization)

94-1369354
(I.R.S. Employer
Identification No.)

__________________________
One Liberty Plaza, 7th Floor 
New York, New York 10006 

(Address of principal executive offices)

(212) 297-0200 

(Registrant’s telephone number, including area code) 

__________________

Securities registered pursuant to Section 12(b) of the Act:

Title of each class
Common Stock, $0.01 par value

Trading Symbol
ABM

  Name of each exchange on which registered
New York Stock Exchange

__________________________

Securities registered pursuant to Section 12(g) of the Act: None

 
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities 
Act.   Yes  ☑     No  ☐

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the 
Act.    Yes  ☐  No  ☑

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of 
the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant 
was  required  to  file  such  reports),  and  (2)  has  been  subject  to  such  filing  requirements  for  the  past  90 
days.    Yes  ☑    No  ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be 
submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for 
such shorter period that the registrant was required to submit such files).    Yes  ☑    No  ☐

Indicate  by  check  mark  whether  the  registrant  is  a  large  accelerated  filer,  an  accelerated  filer,  a  non-accelerated 
filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” 
“accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated 
filer

☑

Accelerated
filer

☐

Non-accelerated 
filer

☐

Smaller reporting 
company

☐

Emerging growth 
company

☐

If  an  emerging  growth  company,  indicate  by  check  mark  if  the  registrant  has  elected  not  to  use  the  extended 
transition period for complying with any new or revised financial accounting standards provided pursuant to Section 
13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment 
of the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act 
(15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. ☑

Indicate  by  check  mark  whether  the  registrant  is  a  shell  company  (as  defined  in  Rule  12b-2  of  the   Act).   Yes    ☐   
No  ☑

Aggregate  market  value  of  the  registrant’s  common  stock  held  by  non-affiliates  of  the  registrant,  based  upon  the 
closing  price  of  a  share  of  the  registrant’s  common  stock  on April  30,  2022  as  reported  on  the  New  York  Stock 
Exchange on that date: $3,185,804,434

Number of shares of the registrant’s common stock outstanding as of December 20, 2022: 65,600,684

_______________________________________________ 

DOCUMENTS INCORPORATED BY REFERENCE

Certain  parts  of  the  registrant’s  Definitive  Proxy  Statement  relating  to  the  registrant’s  2023  Annual  Meeting  of 
this  Annual  Report  on  Form  10-K.
into  Part 
Stockholders  are 

incorporated  by 

reference 

III  of 

ABM INDUSTRIES INCORPORATED AND SUBSIDIARIES

TABLE OF CONTENTS

FORWARD-LOOKING STATEMENTS

PART I

Item 1. Business.

Item 1A. Risk Factors.

Item 1B. Unresolved Staff Comments.

Item 2. Properties.

Item 3. Legal Proceedings.

Item 4. Mine Safety Disclosures.

PART II

Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities.

Item 6. [Reserved].

Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations.

Item 7A. Quantitative and Qualitative Disclosures About Market Risk.

Item 8. Financial Statements and Supplementary Data.

Item 9. Changes in and Disagreements With Accountants on Accounting and Financial Disclosure.

Item 9A. Controls and Procedures.

Item 9B. Other Information.

PART III

Item 10. Directors, Executive Officers and Corporate Governance.

Item 11. Executive Compensation.

Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.

Item 13. Certain Relationships and Related Transactions, and Director Independence.

Item 14. Principal Accounting Fees and Services.

PART IV

Item 15. Exhibits, Financial Statement Schedules.

SIGNATURES

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[This page intentionally left blank] 

FORWARD-LOOKING STATEMENTS

This Annual Report on Form 10-K for ABM Industries Incorporated and its subsidiaries (collectively referred 
to as “ABM,” “we,” “us,” “our,” or the “Company”) contains both historical and forward-looking statements, within the 
meaning  of  the  Private  Securities  Litigation  Reform  Act  of  1995,  that  involve  risks  and  uncertainties.  We  make 
forward-looking  statements  related  to  future  expectations,  estimates,  and  projections  that  are  uncertain  and  often 
contain  words  such  as  “anticipate,”  “believe,”  “could,”  “estimate,”  “expect,”  “forecast,”  “intend,”  “likely,”  “may,” 
“outlook,”  “plan,”  “predict,”  “should,”  “target,”  or  other  similar  words  or  phrases.  These  statements  are  not 
guarantees of future performance and are subject to known and unknown risks, uncertainties, and assumptions that 
are difficult to predict. Factors that might cause such differences include, but are not limited to, those discussed in 
Part  1  of  this  Form  10-K  under  Item  1A.,  “Risk  Factors,”  and  we  urge  readers  to  consider  these  risks  and 
uncertainties  in  evaluating  our  forward-looking  statements.  We  caution  readers  not  to  place  undue  reliance  upon 
any such forward-looking statements, which speak only as of the date made. We undertake no obligation to publicly 
update any forward-looking statements, whether as a result of new information, future events, or otherwise, except 
as required by law.

1

ITEM 1. BUSINESS.

General 

PART I

ABM  Industries  Incorporated,  which  operates  through  its  subsidiaries  (collectively  referred  to  as  “ABM,” 
“we,” “us,” “our,” or the “Company”), is a leading provider of integrated facility, infrastructure, and mobility solutions 
with a mission to make a difference, every person, every day. Our history dates back to 1909, when American 
Building  Maintenance  Company  began  as  a  window  washing  company  in  San  Francisco  with  one  employee.  In 
1985,  we  were  incorporated  in  Delaware  under  the  name American  Building  Maintenance  Industries,  Inc.,  as  the 
successor  to  the  business  originally  founded  in  1909.  In  1994,  we  changed  our  name  to  ABM  Industries 
Incorporated.  Since  that  time,  we  have  grown  into  a  multi-segment  facility  solutions  company,  primarily  through 
strategic acquisitions and new service offerings, increasing our revenue to more than $7.5 billion.

The  acquisition  of  OneSource  in  2007  bolstered ABM  as  a  leader  in  the  janitorial  market,  while  the  Linc 
Group  acquisition  in  2010  established ABM  as  a  “facility  solutions”  company  with  new  service  offerings,  including 
lighting,  mechanical,  and  electrical  “technical  solutions.”  With  demand  increasing  for  industry-specific  service 
providers, in 2012 we purchased Air Serv and established “aviation” as our first industry group. In recent years, we 
have strategically acquired companies in the United Kingdom (“UK”) and the island of Ireland, which expanded our 
janitorial and technical solutions businesses overseas. 

In 2015, we began a comprehensive transformational initiative (“2020 Vision”) to drive long-term, profitable 
growth  through  an  industry-based,  go-to-market  approach.  Through  this  initiative,  we  centralized  key  functional 
areas  and  industry  groups,  strengthened  our  sales  capabilities,  and  initiated  investments  in  service  delivery  tools 
and  processes  to  help  support  standard  operating  practices  that  we  believe  remain  foundational  to  our  long-term 
success. 

As part of the transformation initiative, we also evaluated all of our service offerings and sold our Security 

and Government Services businesses, which did not align with our long-term focus on specialized industry groups.

In 2017, we acquired GCA Services Group (“GCA”), a provider of integrated facility services to educational 
institutions  and  commercial  facilities,  for  approximately  $1.3  billion,  the  largest  acquisition  in  ABM  history.  The 
acquisition accelerated the Company’s position as a leading facility solutions provider in the education market.  

In  2021,  we  acquired  Crown  Building  Maintenance  Co.  and  Crown  Energy  Services,  Inc.  (collectively, 
“Able”), a leading facilities services company headquartered in San Francisco, California, with the goal to provide 
additional  scaling  to  the  Company’s  core  businesses  and  key  geographies  and  bolstering  ABM’s  janitorial  and 
facilities  services  service  lines.  In  addition,  the  acquisition  of Able  (“the Able Acquisition”)  further  expands ABM’s 
sustainability and energy efficiency offerings amid growing demand for environmentally responsible solutions.

Building  off  the  foundation  of  our  2020  Vision  initiative,  in  2021,  we  also  launched  our  next  five-year 
strategic  plan,  ELEVATE  (described  below).  Reflecting  the  ELEVATE  strategy  to  grow  through  strategic 
acquisitions  that  expand  the  Company’s  core  capabilities  in  attractive  geographies  and  dynamic  end-markets,  in 
2022, ABM completed two strategic acquisitions, including: 

2

•

Dublin, Ireland-based Momentum Support (“Momentum”), a leading independent provider of facility 
services, primarily janitorial, across the Republic of Ireland and Northern Ireland. The addition of Momentum 
provided  greater  access  to  Momentum’s  blue-chip  customer  base  with  the  opportunity  to  cross  sell ABM 
services  to  existing  U.S.-  and  UK-based  clients  who  also  have  an  operational  footprint  in  Ireland  and 
Northern Ireland. 

•

Alpharetta,  Georgia-based  RavenVolt,  Inc.  (“RavenVolt”),  a  leading  nationwide  provider  of 
advanced turn-key microgrid systems utilized by diversified commercial and industrial customers, national 
retailers,  utilities,  and  municipalities.  A  complementary  extension  of  ABM’s  Technical  Solutions  service 
offerings, the addition of RavenVolt enhances ABM’s position as a market leader in electric vehicle (“EV”) 
charging infrastructure, power, and bundled energy solutions.

As a result of these strategic changes and investments, we have strengthened our ability to offer janitorial, 
engineering,  parking  and  eMobility,  infrastructure,  electrical,  lighting  and  energy  solutions,  HVAC  and  mechanical 
services, landscaping and turf services, and mission critical solutions across aviation, education, manufacturing and 
distribution, and commercial business industries, on a standalone basis or in combination, and positioned ourselves 
as a leading integrated facilities management company.

Unless otherwise indicated, all references to years are to our fiscal year, which ends on October 31.

Forward-Looking Strategic Plan

Leveraging the various accomplishments achieved through 2020 Vision, in 2021, the Company embarked 
on the next step of our journey with a multiyear strategic plan called ELEVATE. The ELEVATE strategy is designed 
to strengthen our industry leadership position through end-market repositioning and building on our core services, 
which we expect together will drive significant long-term value for our stakeholders.

We will continue to make significant investments, which, as previously stated, are expected to total $150 – 
$175  million  over  the  life  of  the  program  and  we  will  continue  to  implement  various  measures  with  the  aim  to 
ELEVATE:

•

•

•

the client experience, by serving as a trusted advisor who can provide innovative multiservice solutions and 
consistent service delivery;

the  team  member  experience,  by  investing  in  workforce  management,  training,  developing  the  next 
generation of ABM leaders, and building on our inclusive culture; and

our  use  of  technology  and  data  to  power  client  and  employee  experiences  with  cutting-edge  data  and 
analytics, processes, and tools that will fundamentally change how we operate our business.

3

Contract Types

We generate revenues under several types of contracts, as explained below. Generally, the type of contract 
is  determined  by  the  nature  of  the  services.  Although  many  of  our  service  agreements  are  cancelable  on  short 
notice,  we  have  historically  had  a  high  rate  of  client  retention  and  expect  to  continue  maintaining  long-term 
relationships with our clients. See Note 2, “Basis of Presentation and Significant Accounting Policies,” in the Notes 
to consolidated financial statements for additional information regarding the contract types that are most common in 
each of our service lines. 

Contract Type

Monthly Fixed-Price

Square-Foot

Cost-Plus

Work Orders

Transaction-Price

Hourly

Management 
Reimbursement

Leased Location

Allowance

Energy Savings 
Contracts and Fixed-
Price Repair and 
Refurbishment

Description
These  arrangements  are  contracts  in  which  the  client  agrees  to  pay  a  fixed  fee  every 
month over a specified contract term.
Square-foot  arrangements  are  contracts  in  which  the  client  agrees  to  pay  a  fixed  fee 
every month based on the actual square footage serviced over a specified contract term. 

These arrangements are contracts in which the clients reimburse us for the agreed-upon 
amount  of  wages  and  benefits,  payroll  taxes,  insurance  charges,  and  other  expenses 
associated with the contracted work, plus a profit margin. 

Work orders generally consist of supplemental services requested by clients outside of 
the standard service specification and include cleanup after tenant moves, construction 
cleanup, flood cleanup, snow removal, and high touchpoint disinfecting services. 

These are arrangements in which customers are billed a fixed price for each transaction 
performed  on  a  monthly  basis  (e.g.,  wheelchair  passengers  served  or  airplane  cabins 
cleaned). 

In  hourly  arrangements,  the  client  is  billed  a  fixed  hourly  rate  for  each  labor  hour 
provided. 
Under these parking arrangements, we manage a parking facility for a management fee 
and pass through the revenue and expenses associated with the facility to the owner.

Under these parking arrangements, we pay a fixed amount of rent plus a percentage of 
revenues derived from monthly and transient parkers to the property owner. We retain all 
revenues received and are responsible for most operating expenses incurred.

Under these parking arrangements, we are paid a fixed amount or hourly fee to provide 
parking services, and we are responsible for certain operating expenses, as specified in 
the contract.

Under  these  arrangements,  we  agree  to  develop,  design,  engineer,  and  construct  a 
project. Additionally,  as  part  of  bundled  energy  solutions  arrangements,  we  guarantee 
the project will satisfy agreed-upon performance standards.

Franchise

We franchise certain engineering services through individual and area franchises under 
the Linc Service and TEGG brands, which are part of ABM Technical Solutions.

Microgrid Systems 
Installation

Under these arrangements, we provide electrical contracting services for energy related 
products  such  as  the  installation  of  solar  solutions,  battery  storage,  distributed 
generation, and other specialized electric trades. 

4

Segment and Geographic Financial Information

Our  current  reportable  segments  consist  of  Business  &  Industry  (“B&I”),  Manufacturing  &  Distribution 
(“M&D”), Education, Aviation, and Technical Solutions. The recently acquired Momentum is integrated within our B&I 
reportable segment, and RavenVolt is positioned within Technical Solutions. For segment and geographic financial 
information, see Note 17, “Segment and Geographic Information,” in the Notes to consolidated financial statements. 

 REPORTABLE SEGMENTS AND DESCRIPTIONS

B&I,  our  largest  reportable  segment,  encompasses  janitorial,  facilities 
engineering,  and  parking  services  for  commercial  real  estate  properties 
(including corporate offices for high tech clients), sports and entertainment 
venues,  and  traditional  hospitals  and  non-acute  healthcare  facilities.  B&I 
also  provides  vehicle  maintenance  and  other  services  to  rental  car 
providers.

M&D provides integrated facility services, engineering, janitorial, and other 
specialized  services  in  different  types  of  manufacturing,  distribution,  and 
data  center  facilities.  We  typically  provide  these  services  pursuant  to 
monthly fixed-price, square-foot, cost-plus, and parking arrangements (i.e., 
management  reimbursement,  leased  location,  or  allowance)  that  are 
obtained  through  a  competitive  bid  process  as  well  as  pursuant  to  work 
orders.

Education delivers janitorial, custodial, landscaping and grounds, facilities 
engineering,  and  parking  services  for  public  school  districts,  private 
schools,  colleges,  and  universities.  These  services  are  typically  provided 
pursuant  to  monthly  fixed-price,  square-foot,  and  cost-plus  arrangements 
that  are  obtained  through  either  a  competitive  bid  process  or  re-bid  upon 
renewal as well as pursuant to work orders.

Aviation  supports  airlines  and  airports  with  services  ranging  from  parking 
and  janitorial  to  passenger  assistance,  catering  logistics,  air  cabin 
maintenance, and transportation. We typically provide services to clients in 
this  segment  under  master  services  agreements.  These  agreements  are 
typically  re-bid  upon  renewal  and  are  generally  structured  as  monthly 
fixed-price,  square-foot,  cost-plus,  parking,  transaction-price,  and  hourly 
arrangements.  One  client  accounted  for  approximately  16%  of  revenues 
for this segment in 2022. 

including  EV  power  design, 

Technical  Solutions  specializes  in  facility  infrastructure,  mechanical  and 
electrical  services, 
installation  and 
maintenance, as well as microgrid systems installation. These services can 
also be leveraged for cross-selling across all of our industry groups, both 
domestically  and  internationally.  Contracts  for  this  segment  are  generally 
structured  as  energy  savings,  fixed-price  repair,  refurbishment  contracts, 
and franchise arrangements.

5

Service Marks, Trademarks, and Trade Names

We  hold  various  service  marks,  trademarks,  and/or  trade  names,  such  as  “ABM,”  “ABM  Building  Value,” 
“ABM GreenCare,” “ABM EnhancedClean,” “ABM EnhancedFacility,” “Linc Service,” “TEGG,” “ABM Connect,” “ABM 
Vantage,” “Momentum Support Services,” and “RavenVolt,” which we deem important to our marketing activities, to 
our business, and, in some cases, to the franchising activities conducted by our Technical Solutions segment.

Dependence on Significant Client

No client accounted for more than 10% of our consolidated revenues during 2022, 2021, or 2020.

Competition

We  believe  that  each  aspect  of  our  business  is  highly  competitive  and  that  such  competition  is  based 
primarily  on  price,  quality  of  service,  efficiency  enhancements,  adapting  to  changing  workplace  conditions,  and 
ability  to  anticipate  and  respond  to  industry  changes. A  majority  of  our  revenue  is  derived  from  projects  requiring 
competitive  bids;  however,  an  invitation  to  bid  is  often  conditioned  upon  prior  experience,  industry  expertise,  and 
financial  strength. The  low  cost  of  entry  in  the  facility  services  business  results  in  a  very  competitive  market.  We 
mainly  compete  with  regional  and  local  owner-operated  companies  that  may  have  more  acute  vision  into  local 
markets  and  significantly  lower  labor  and  overhead  costs,  providing  them  with  competitive  advantages  in  those 
regards. We also compete indirectly with companies that can perform for themselves one or more of the services 
we provide. 

Sales and Marketing

Our sales and marketing activities include digital engagement and direct interactions with prospective and 
existing  clients,  pricing,  proposal  management,  and  customer  relationship  management  by  dedicated  business 
development teams, operations personnel, and management. These activities are executed by branch and regional 
sales,  marketing,  and  operations  teams  assigned  to  our  industry  groups  and  are  supported  by  centralized  sales 
support teams, inside sales teams, and marketing personnel. The sales and marketing teams acquire, nurture, and 
manage leads through the sales buying process, as well as train personnel on product offerings, sales tools, and 
proposal systems, all governed by standard operating procedures. 

Regulatory Environment

Our  operations  are  subject  to  various  federal,  state,  and/or  local  laws,  rules,  and  regulations  regulating 
among  other  things,  labor,  wages,  and  health  and  safety  matters,  as  well  as  laws  and  regulations  relating  to  the 
discharge of materials into the environment or otherwise relating to the protection of the environment. Historically, 
the cost of complying with these laws, rules, and regulations has not had a material adverse effect on our financial 
position, results of operations, or cash flows. 

Environmental, Social and Governance (“ESG”), Responsible Practices, and Corporate Citizenship 

Our  mission  is  to  make  a  difference  —  for  all  those  we  serve,  including  our  employees,  clients, 
shareholders,  communities,  and  the  world  around  us.  As  a  company  with  more  than  110  years  of  history  and 
experience, we embrace our role in taking care of people, places and spaces in ways that are ethical, responsible, 
respectful, inclusive, and environmentally sustainable. We understand the need to embed and integrate responsible 
and community-minded business practices into and within our operations and commit to standards to create value 
and support the long-term success of our business, shareholders, employees, and clients. 

Our  strategy  has  evolved  over  the  years  to  align  with  the  needs  of  our  business  and  our  clients  with  our 
stakeholders’ expectations regarding ESG policies. We have established three strategic areas of focus to guide our  
ESG practices: 

•

•

doing  business  in  a  responsible  way  to  ensure  compliance  with  ethical  business  practices;  bring 
sustainable services to the market; and engage with the local communities in which we operate;

ensuring the well-being and professional development of our employees by cultivating a culture where 
our employees feel seen, heard, and valued, and can grow a career and a future with ABM in a safe and 
healthy environment; and

6

• managing  our  environmental  footprint  through  our  expanding  offering  of  sustainable  services  and 
measuring and enhancing our business practices to manage the greenhouse gas emissions footprint of our 
own operations. 

Our Board of Directors is responsible for overseeing the Company’s activities and practices relating to ESG, 
Our  Board  of  Directors  receives  regular  reports  from  meetings  of  its  Stakeholder  and  Enterprise  Risk  Committee, 
which is responsible for oversight of (i) social matters, including, but not limited to, diversity, culture and inclusion, 
employee  engagement,  talent  development  and  safety;  (ii)  environmental  issues,  including,  but  not  limited  to, 
sustainability  and  climate  change;  and  (iii)  enterprise  and  strategic  risks.  Our  Board  of  Directors  also  receives 
regular  reports  from  meetings  of  its  Governance  Committee,  which  is  responsible  for  oversight  of  our  Company’s 
corporate governance practices. Additionally, our internal culture, sustainability, diversity, equity and inclusion teams 
works in cross functional collaboration with departments throughout and across the enterprise to advance our ESG 
strategies, and regularly present to the Board of Directors’ Stakeholder and Enterprise Risk Committee.

Since 2011, we have voluntarily published an ESG Impact Report on an annual basis in alignment with the 
Global Reporting Initiative framework and the Sustainability Accounting Standards Board to address our business, 
our employees, and the environment. More information about our sustainability performance, progress, and goals 
can be found in the corporate sustainability section of our corporate website. 

Human Capital

Our  employees  are  the  driving  force  behind  everything  we  do,  and  supporting  our  employees  is  a 
foundational  value  for  the  Company.  Direct  labor  costs  represented  70%  of  our  total  revenue  for  2022.  As  of 
October 31, 2022, we employed approximately 127,000 employees, of whom approximately 45,000, or 35%, were 
subject  to  various  local  collective  bargaining  agreements.  As  of  October  31,  2022,  our  frontline  employees 
represented 92% of our total workforce, while staff and management employees represented the other 8%.

Our  human  capital  strategy  is  grounded  and  guided  by  our  values  and  our  employees.  We  prioritize  our 
human  capital  development  in  order  to  do  business  in  a  responsible  way  and  ensure  our  employees’  and  clients’ 
success.  The  execution  of  this  strategy  is  overseen  at  the  highest  levels  of  our  organization,  from  our  Board  of 
Directors, our Board of Directors’ Stakeholder and Enterprise Risk Committee, and across our senior management. 

Business ethics

Our Code of Business Conduct ensures that our core values of respect, integrity, collaboration, innovation, 
trust, and excellence are applied throughout our operations. Our Code of Business Conduct serves as a critical tool 
to help all of us recognize and report unethical conduct, while preserving and nurturing our culture of honesty and 
accountability.  We  provide  a  comprehensive  annual  training  and  certification  program  on  our  Code  of  Business 
Conduct for our Board of Directors and all of our staff and management employees. 

Human resources, hiring, and training

With  a  team  of  approximately  127,000  employees  across  the  United  States,  UK,  and  other  locations,  we 
continue  to  make  investments  in  our  human  resources  (“HR”)  organization  and  structure  toward  centralized  and 
standardized  hiring  and  training  practices,  including  incorporating  modeling  and  advanced  analytics  in  our  HR 
processes  to  drive  improvement  in  the  retention  and  engagement  of  our  frontline  employees,  who  constitute  the 
majority of our workforce. 

In 2021, we successfully piloted a frontline leadership training program, which launched enterprise-wide in 
2022. Through this program, we are aiming to develop the management and coaching skills of frontline supervisors 
to improve the employee experience, create an environment for career growth, and increase retention. 

We also enhanced recruiting strategies to keep our client facilities staffed and improve our ability to hire in a 
more efficient manner. Specifically, in 2022, we opened dedicated regional hiring centers across key U.S. markets to 
support and enable the recruiting efforts of our in-market Industry Groups and hire more people as efficiently and 
quickly as possible. We also continued to leverage a rapid recruiting program launched in 2021 that expands the 
reach of our talent acquisition efforts through new processes, strategic solutions, and targeted marketing efforts to 
better attract and retain talent.

Enhancing the Team Member Experience is one of the main pillars of our ELEVATE strategy, with strategic 
investments designed to attract, develop, and retain talent and to help our operators manage labor more efficiently. 

7

MyRecruiting, ABM’s  applicant  tracking  system  that  was  introduced  in  2022,  provides  end-to-end  visibility  of  the 
applicant hiring journey and creates a high-quality candidate experience, resulting in increased hiring effectiveness.

Our online training platform, ABM University, provides our staff and management employees with access to 
a multitude of training courses, videos, reference material, and other tools. Outside of ABM University, our frontline 
employees receive on-the-job training to ensure we are executing for our clients. 

Compensation and employee benefits

In  addition  to  competitive  wages  and  salaries,  we  provide  all  of  our  employees  access  to  a  continuum  of 
health and wellness benefits, including medical, dental, vision, disability, and basic life and voluntary supplemental 
life  and  AD&D  insurance,  401K  employee  savings  and  employee  stock  purchase  programs,  a  24/7  employee 
assistance program, healthcare flexible spending accounts, telemedicine options, and commuter programs. 

Labor relations

With  approximately  45,000  union-represented  employees,  we  are  party  to  more  than  300  collective 
bargaining  agreements  nationwide,  with  more  than  20  major  labor  unions.  Our  collective  bargaining  agreements 
include regional multiemployer agreements covering thousands of employees as well as localized site agreements 
covering smaller groups. We strive to interact with our labor partners in an atmosphere of mutual respect, and we 
always seek to resolve any dispute in an equitable manner. 

Safe working environment

ABM’s  mission  to  make  a  difference,  every  person,  every  day,  is  evidenced  in  our  approach  to  risk 
management and safety. Our programs are designed not only to ensure compliance with Occupational Safety and 
Health Administration and other regulatory bodies, but also to protect the health and welfare of our employees and 
our  clients. A  cornerstone  of ABM’s  comprehensive  risk  management  and  safety  program  is  safety  awareness  to 
ensure our employees are:

educated on how to complete tasks safely;
trained in hazard identification;

•
•
• made aware of emergency response procedures to immediately address challenges; and
•

proficient  in  reporting  accidents,  utilizing  applicable  procedures,  to  ensure  appropriate  loss  mitigation 
techniques are implemented should a loss occur.

Our  “Think  Safe”  approach  to  safety  includes  establishing  a  safety  mindset  from  day  one  of  employment. 
This safety culture is continuously reinforced through daily moments for safety messaging, monthly relevant training 
topics, and unique programs and materials created for our employees. Examples include the ABMWay Hub, which 
contains specific information about how to prevent certain types of workplace injuries; ways to proactively address 
potentially  catastrophic  situations  such  as  hurricanes  or  tornadoes;  and  refreshers  on ABM’s  safety  practices  and 
protocols.  

One of the cornerstones of our ThinkSafe program is a collaboration with operations to help leaders identify 
workplace hazards and implement changes to prevent accident or injury. In our frontline leader training, participants 
are  guided  in  creating  a  culture  of  safety,  through  leadership  engagement,  and  participation  in  the  safe  work 
observations program. Frontline leader training also provides guidance on what to do should a claim occur in order 
to ensure our employees receive the right care at the right time to expedite their recovery. 

Culture and inclusion

Grounded by our mission and guided by our values, we employ individuals from all backgrounds with the 
talent, experience, and compassion that enable us to best deliver for those we serve. We cultivate a culture aimed 
at ensuring that our employees feel seen, heard, and valued.

Diversity,  equity,  and  inclusion  are  core  to  our  culture.  Inviting  different  perspectives  and  driving  inclusion 
enables  us  to  connect  meaningfully,  adapt,  innovate,  and  bring  lasting  change.  In  2020,  we  established  the 
Company’s Culture and Inclusion Leadership Council, supported by our executive leadership team and guided by 
our  employees.  This  council  is  focused  on  how ABM  successfully  converts  its  values  into  measurable  action.  In 
2022,  the  Culture  and  Inclusion  Leadership  Council  operationalized  its  structure  to  align  with  business  objectives 

8

and ABM’s ELEVATE strategy and identified three strategic priorities focused on driving meaningful change for our 
people, our culture, and our business. Through the Culture and Inclusion Leadership Council’s leadership, ABM will 
focus on making an impact to:

• Workforce Diversity and Equity: foster a diverse workforce with equitable opportunities for all employees;
• Workplace Inclusion and Belonging: cultivate a culture of inclusion so that every employee feels seen and 

heard; and

• Marketplace  and  Community:  increase  positive  impact  for  our  clients,  partners  and  communities  with 

service.

Activities  of  the  Culture  and  Inclusion  Leadership  Council  are  reported  to  the  Board’s  Stakeholder  and 
Enterprise  Risk  Committee  through  management  presentations  on  matters  such  as  corporate  culture,  diversity, 
equity, and inclusion. 

We  are  an  Equal  Opportunity  and Affirmative Action  employer  in  compliance  with  the  requirements  of  the 
Executive Order 11246 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance 
Act. 

9

Available Information

Our  corporate  website  is  www.abm.com.  The  content  on  any  website  referred  to  in  this  filing  does  not 
constitute, and should not be viewed as, a part of this Annual Report, and our website is not incorporated into this or 
any of our other filings with the Securities and Exchange Commission (“SEC”). We make available, free of charge 
through our website, our Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 
8-K, proxy statements, and amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the 
Securities Exchange Act of 1934 as soon as reasonably practicable after such reports are electronically filed with or 
furnished  to  the  SEC. Additionally,  the  SEC  maintains  a  website  at  www.sec.gov  that  contains  reports,  proxy  and 
information statements, and other information regarding issuers that file electronically with the SEC. 

Executive Officers of Registrant

Executive Officers on December 21, 2022 

Name
Scott Salmirs

Age
60

Earl R. Ellis

Joshua H. Feinberg

Rene Jacobsen

Sean M. Mahoney

Andrea R. Newborn

Raúl Valentin

Dean A. Chin

57

48

61

56

59

59

54

Principal Occupations and Business Experience
President  and  Chief  Executive  Officer  of ABM  since  March  2015;  Executive 
Vice  President  of  ABM  from  September  2014  to  March  2015,  with  global 
responsibility  for  ABM’s  Aviation  division  and  all  international  activities; 
Executive  Vice  President  of ABM’s  Onsite  Services  division  focused  on  the 
Northeast from 2003 to September 2014; Member of the Board of Directors of 
ABM since January 2015.

Executive Vice President and Chief Financial Officer of ABM since November 
2020; Senior Vice President, Finance and Procurement of Best Buy Co. Inc. 
from  January  2018  to  November  2020;  Chief  Financial  Officer  of  Best  Buy 
Canada from May 2016 to December 2017; Vice President, Finance, Retail of 
Canadian Tire Corporation Limited from May 2014 to May 2016.

Executive Vice President,  Chief Strategy and Transformation Officer  of ABM 
since  November  2019;  Managing  Director  and  Partner  of  The  Boston 
Consulting Group from July 2014 to November 2019.

Executive  Vice  President  and  Chief  Operating  Officer  of  ABM  since 
November  2020;  Executive  Vice  President  and  Chief  Facilities  Services 
Officer  of  ABM  from  October  2019  to  November  2020;  President  of  ABM’s 
Business  &  Industry  Group  from  February  2016  to  October  2019;  Executive 
Vice  President  of  ABM’s  West  Region  from  April  2012  to  February  2016; 
Executive  Vice  President  and  Chief  Operating  Officer  of  Temco  Service 
Industries from November 2007 to April 2012.

Executive  Vice  President  and  President,  Sales  and  Marketing  of ABM  since 
November  2020;  Senior  Vice  President,  Sales  of ABM  from August  2017  to 
October  2020;  Vice  President,  Sales  of  Honeywell  from  July  2015  to  July 
2017.
Executive Vice President, General Counsel, and Corporate Secretary of ABM 
since  July  2017;  Executive  Vice  President  and  General  Counsel  of 
TravelClick, Inc. from July 2014 to June 2017; Senior Vice President, General 
Counsel, and Secretary of The Reader’s Digest Association, Inc. from March 
2007 to February 2014.

Executive Vice President and Chief Human Resources Officer of ABM since 
September  2021;  Senior  Vice  President,  Human  Resources  of  ABM  from 
February 2019 to August 2021; Senior Vice President, Human Resources of 
Coty Inc. from 2016 to 2018; Vice President, Human Resources of Comcast 
Strategic & Business Development from 2015 to 2016; Vice President, Talent 
Acquisition of Comcast from 2011 to 2015.

Treasurer  of ABM  since  May  2021;  Senior  Vice  President,  Chief Accounting 
Officer,  and  Corporate  Controller  of  ABM  since  June  2010;  Interim  Chief 
Financial  Officer  of ABM  from  July  2020  to  November  2020;  Vice  President 
and Assistant Controller of ABM from June 2008 to June 2010.

10

ITEM 1A. RISK FACTORS.

The following risks, some of which have occurred and any of which may occur in the future, could materially 
and adversely affect our business, financial condition, cash flows, results of operations, and/or the trading price of 
our common stock. The risks described below identify the material risks we face; however, our business could also 
be affected by factors that are not presently known to us or that we currently consider to be immaterial. You should 
carefully  consider  the  risks  described  below  in  addition  to  the  other  information  set  forth  in  this Annual  Report  on 
including  “Management’s  Discussion  and  Analysis  of  Financial  Condition  and  Results  of 
Form  10-K, 
Operations”  (“MD&A”)  and  the  consolidated  financial  statements  and  accompanying  notes  (the  “Financial 
Statements”). 

Risks Relating to Our Strategy and Operations

Our success depends on our ability to gain profitable business despite competitive market pressures.

Each market we provide services for is highly competitive and such competition is based primarily on price, 
quality of service, reputation, and ability to anticipate and respond to industry changes. A majority of our revenue is 
derived  from  services  that  require  competitive  bids  from  multiple  suppliers.  The  low  barrier  of  entry  in  the  facility 
services business results in a very competitive market. We compete mainly with regional and local owner-operated 
companies that may have more insight into local market dynamics and significantly lower operating costs, providing 
them with a competitive advantage in those regards. We also compete indirectly with companies that can perform 
for themselves one or more of the services we provide. Further, if we are unable to respond adequately to market 
shifts and changing technology, we may lose existing clients and fail to win future business opportunities. A failure to 
respond  effectively  to  competitive  pressures  or  failure  in  our  ability  to  increase  prices  as  costs  rise  could  reduce 
margins and materially adversely affect our financial performance. 

Our results of operations can be adversely affected by labor shortages, turnover, and labor cost increases.

We  employ  approximately  127,000  persons,  and  our  operations  depend  on  the  services  of  a  large  and 
diverse  workforce.  We  must  attract,  train,  and  retain  a  large  and  growing  number  of  qualified  employees  while 
controlling  related  labor  costs.  Our  ability  to  control  labor  and  benefit  costs  is  subject  to  numerous  internal  and 
external  factors,  including  changes  in  the  unemployment  rate,  changes  in  immigration  policy,  regulatory  changes, 
prevailing  wage  rates,  and  competition  we  face  from  other  companies  for  similarly  qualified  employees.  During 
2022, we continued to experience labor shortages, inflationary pressures on wages, and an increasingly competitive 
labor  market.  A  sustained  labor  shortage  or  increased  turnover  rates  within  our  employee  base  could  lead  to 
increased  costs,  such  as  increased  overtime  incurred  and/or  increased  usage  of  temporary  labor  to  meet  the 
demands of our customers, as well as increased wage rates to attract and retain employees. Further, many of our 
contracts  provide  that  our  clients  pay  certain  costs  at  specified  rates,  such  as  insurance,  healthcare  costs,  salary 
and  salary-related  expenses,  and  other  costs.  If  actual  costs  exceed  the  rates  specified  in  the  contracts,  our 
profitability may be negatively impacted. There is no assurance that in the future we will be able to attract or retain 
qualified employees or effectively manage labor and benefit costs, which could have a material adverse effect on 
our business, financial condition, and results of operations.

We may not be able to  attract and retain qualified personnel and senior management we need to support 
our business.

Our future performance depends on the continuing efforts and contributions of our senior management and 
on our continued ability to attract and retain qualified personnel. Any unplanned turnover in senior management or 
inability  to  attract  and  retain  qualified  personnel  could  have  a  negative  effect  on  our  results  of  operations.  In 
addition,  activities  related  to  identifying,  recruiting,  hiring,  and  integrating  qualified  management  employees  may 
require significant time and expense. We may not be able to locate suitable replacements for any key employees 
who leave, or offer employment to potential replacements on reasonable terms, each of which may adversely affect 
our business and financial results.

Investments  in  and  changes  to  our  businesses,  operating  structure,  financial  reporting  structure,  or 
personnel  relating  to  our  ELEVATE  strategy,  including  the  implementation  of  strategic  transformations, 
enhanced business processes, and technology initiatives, may not have the desired effects on our financial 
condition and results of operations.

11

We  have  made  and  expect  to  continue  to  make  significant  investments  in  various  initiatives  intended  to 
drive  long-term  profitable  growth  and  increase  operational  efficiency.  These  investments  in  and  changes  to  our 
business  systems  and  processes  may  not  create  the  growth,  operational  efficiencies,  competitive  advantage,  or 
cost benefits that we expect and could result in unanticipated consequences, including substantial disruption to our 
back-office  operations  and  service  delivery.  Moreover,  the  execution  of  our  ELEVATE  strategy  may  result  in 
substantial  expenses  in  excess  of  what  is  currently  forecast.  While  we  anticipate  that  certain  expenses  will  be 
incurred, such expenses are difficult to estimate accurately and may exceed current estimates.

Our ability to preserve long-term client relationships is essential to our continued success.

We  primarily  provide  services  pursuant  to  agreements  that  are  cancelable  by  either  party  upon  30  to  90 
days’  notice. As  we  generally  incur  higher  initial  costs  on  new  contracts  until  the  labor  management  and  facilities 
operations normalize, our business associated with long-term client relationships is generally more profitable than 
short-term  client  relationships.  If  we  lose  a  significant  number  of  long-term  clients,  our  profitability  could  be 
negatively impacted, even if we gain equivalent revenues from new clients.

We depend to a large extent on our relationships with clients and our reputation for quality integrated facility 
solutions.  Maintaining  our  existing  client  relationships  is  an  important  factor  contributing  to  our  business  success. 
Among other things, adverse publicity stemming from an accident or other incident involving our facility operations 
or  employees  related  to  injury,  illness,  death,  or  alleged  criminal  activity  could  harm  our  reputation,  result  in  the 
cancellation of contracts or inability to retain clients, and expose us to significant liability.

Our use of subcontractors or joint venture partners to perform work under customer contracts exposes us 
to liability and financial risk.

We depend on subcontractors or other parties, such as joint venture partners, to perform work in situations 
in  which  we  are  not  able  to  self-perform  the  work  involved.  Such  arrangements  may  involve  subcontracts  or  joint 
venture relationships where we do not have direct control over the performing party. We may be exposed to liability 
whenever  one  or  more  of  our  subcontractors  or  joint  venture  partners,  for  whatever  reason,  fails  to  perform  or 
allegedly  negligently  performs  the  agreed-upon  services.  Although  we  have  controls  and  programs  in  place  to 
monitor the work of our subcontractors and our joint venture partners, there can be no assurance that these controls 
or programs will have the desired effect, and we may incur significant liability as a result of the actions or inactions 
of one or more of our subcontractors or joint venture partners. 

Our international business involves risks different from those we face in the United States that could have 
an effect on our results of operations and financial condition.

We have business operations in jurisdictions outside of the United States, most significantly in the UK. Our 
international operations are subject to risks that are different from those we face in the United States and subject us 
to complex and frequently changing laws and regulations, including differing labor laws and regulations relating to 
the  protection  of  certain  information  that  we  collect  and  maintain  about  our  employees,  clients,  and  other  third 
parties. Among these laws is the UK Modern Slavery Act, the UK Bribery Act, and the European Union General Data 
Protection  Regulation  (the  “GDPR”),  which  took  effect  in  May  2018.  The  failure  to  comply  with  these  laws  or 
regulations could subject us to significant litigation, monetary damages, regulatory enforcement actions, or fines in 
one  or  more  jurisdictions.  More  generally,  the  economic,  political,  monetary,  and  operational  impacts  related  to 
Britain’s  exit  from  the  European  Union,  including  impacts  to  the  UK  real  estate  market  and  general  economic 
conditions in the United Kingdom, could negatively impact our UK business, including reducing our margins.

In addition, when we participate in joint ventures that operate outside of the United States where we are not 
a  controlling  party,  we  may  have  limited  control  over  the  joint  venture. Any  improper  actions  by  our  joint  venture 
employees,  partners,  or  agents,  including,  but  not  limited  to,  failure  to  comply  with  the  U.S.  Foreign  Corrupt 
Practices  Act,  the  UK  Bribery  Act,  and/or  laws  relating  to  human  trafficking,  could  result  in  civil  or  criminal 
investigations, monetary and non-monetary penalties, or other consequences, any of which could have an adverse 
effect on our financial position as well as on our reputation and ability to conduct business.

Additionally,  the  operating  results  of  our  non-U.S.  subsidiaries  are  translated  into  U.S.  dollars,  and  those 
translations are affected by movements in foreign currencies relative to the U.S. dollar. There can be no assurance 
that  the  foregoing  factors  will  not  have  a  material  adverse  effect  on  our  international  operations  or  on  our 
consolidated financial condition and results of operations. 

12

Risks Relating to Market and Economic Conditions

Negative  changes  in  general  economic  conditions,  such  as  recessionary  pressures,  durable  and  non-
durable  goods  pricing,  changes  in  energy  prices,  or  changes  in  consumer  goods  pricing,  as  well  as 
potential  declines  in  our  clients’  office  spaces,  could  reduce  the  demand  for  facility  services  and,  as  a 
result, reduce our earnings and adversely affect our financial condition. 

Slow domestic and international economic activity or other negative changes in global, national, and local 
economic  conditions  could  have  a  negative  impact  on  our  business.  These  adverse  economic  conditions  could 
cause  a  decline  in  our  clients’  demand  and  ability  to  pay  for  our  services,  or  attempts  by  our  clients  to  defer 
payments owed to us. Additionally, in certain geographic areas and service lines, our most profitable revenues are 
related to supplemental services requested by clients outside of the standard service specification (“work orders”).  
Potential declines in commercial real estate office space could result in a decline in demand for our services and/or 
in  scope  of  work,  including  work  orders,  and  depressed  prices  for  our  services,  which  could  affect  our  financial 
position. 

Our energy efficiency projects are designed to reduce a client’s overall consumption of commodities, such 
as  electricity  and  natural  gas.  Downward  fluctuations  in  commodity  prices  may  reduce  client  demand  for  projects 
that  are  designed  to  reduce  a  client’s  overall  consumption  of  commodities,  such  as  electricity  and  natural  gas.  
Additionally, we depend, in part, on federal and state legislation and policies that support energy efficiency projects. 
If current legislation or policies are amended, eliminated, or not extended beyond their current expiration dates, or if 
funding for energy incentives is reduced or delayed, it could also adversely affect our ability to obtain new business.  
All of these factors could have an adverse effect on our financial position, results of operations, and cash flows.

Risks Relating to Acquisitions, Divestitures, or Strategic Transactions 

Acquisitions,  divestitures,  and  other  strategic  transactions  could  fail  to  achieve  financial  or  strategic 
objectives, disrupt our ongoing business, and adversely impact our results of operations.

In furtherance of our business strategy, we routinely evaluate opportunities and may enter into agreements 
for  possible  acquisitions,  divestitures,  or  other  strategic  transactions. A  significant  portion  of  our  growth  has  been 
generated by acquisitions, and we may continue to acquire businesses in the future as part of our growth strategy. 
However, we may encounter challenges identifying opportunities in a timely manner or on terms acceptable to us. 
Furthermore,  there  is  no  assurance  that  any  such  transaction  will  result  in  synergistic  benefits.  A  potential 
acquisition, divestiture, or other strategic transaction may involve a number of risks including, but not limited to:

•

•

•

•

•

•

•

the  transaction  may  not  effectively  advance  our  business  strategy,  and  its  anticipated  benefits  may  never 
materialize; 

our ongoing operations may be disrupted, and management time and focus may be diverted;

clients or key employees of an acquired business may not remain, which could negatively impact our ability 
to grow that acquired business;

integration  of  an  acquired  business’s  accounting,  information  technology,  HR,  and  other  administrative 
systems may fail to permit effective management and expense reduction;

unforeseen challenges may arise in implementing internal controls, procedures, and policies;

additional  indebtedness  incurred  as  a  result  of  an  acquisition  may  impact  our  financial  position,  results  of 
operations, and cash flows; and

unanticipated or unknown liabilities may arise related to an acquired business. 

Risks Relating to Information Technology and Cybersecurity

We  may  experience  breaches  of,  or  disruptions  to,  our  information  technology  systems  or  those  of  our 
third-party providers or clients, or other compromises of our data that could adversely affect our business. 

Our information technology systems and those of our third-party providers or clients could be the target of 
cyberattacks,  ransomware  attacks,  hacking,  unauthorized  access,  phishing,  computer  viruses,  malware,  or  other 
intrusions, which could result in operational disruptions or information misappropriation, such as theft of intellectual 
property  or  inappropriate  disclosure  of  confidential,  proprietary,  or  personal  information.  We  maintain  confidential, 

13

proprietary, and personal information in our information technology systems and in systems of third-party providers 
relating  to  our  current,  former,  and  prospective  employees,  clients,  and  other  third  parties.  We  have  experienced 
certain data and security breaches in the past and could experience future data or security breaches stemming from 
the intentional or negligent acts of our employees or other third parties. Furthermore, while we continue to devote 
significant  resources  to  monitoring  and  updating  our  systems  and  implementing  information  security  measures  to 
protect our systems, there can be no assurance that the controls and procedures we have in place will be sufficient 
to protect us from future security breaches. As cyber threats are continually evolving, our controls and procedures 
may  become  inadequate  and  we  may  be  required  to  devote  additional  resources  to  modifying  or  enhancing  our 
systems  in  the  future.  We  may  also  be  required  to  expend  resources  to  remediate  cyber-related  incidents  or  to 
enhance and strengthen our cybersecurity. 

Any  such  disruptions  to  our  information  technology  systems,  breaches  or  compromises  of  data,  and/or 
misappropriation of information could result in lost sales, negative publicity, litigation, violations of privacy and other 
laws,  or  business  delays  that  could  have  a  material  adverse  effect  on  our  business. Additionally,  we  believe  that 
along with the GDPR and the California Consumer Privacy Act further increased regulation is likely in the area of 
data privacy. Compliance with this rapidly expanding area of law will require significant management and financial 
resources, and we could be subjected to additional legal risk or financial losses if we are not in compliance. This 
expanding area of law may also lead to potentially significant additional claims, including class action claims, being 
alleged against us.

Risks Relating to Insurance and Safety Matters

We manage our insurable risks through a combination of third-party purchased policies and self-insurance, 
and  we  retain  a  substantial  portion  of  the  risk  associated  with  expected  losses  under  these  programs, 
which  exposes  us  to  volatility  associated  with  those  risks,  including  the  possibility  that  changes  in 
estimates to our ultimate insurance loss reserves could result in material charges against our earnings.

We  use  a  combination  of  insured  and  self-insurance  programs  to  cover  workers’  compensation,  general 
liability, automobile liability, property damage, and other insurable risks. We are responsible for claims both within 
and  in  excess  of  our  retained  limits  under  our  insurance  policies,  and  while  we  endeavor  to  purchase  insurance 
coverage that is appropriate to our assessment of risk, we are unable to predict with certainty the frequency, nature, 
or magnitude of claims for direct or consequential damages. If our insurance coverage proves to be inadequate or 
unavailable, our business may be negatively impacted.

The  determination  of  required  insurance  reserves  is  dependent  upon  actuarial  judgments.  We  use  the 
results  of  actuarial  studies  to  estimate  insurance  rates  and  insurance  reserves  for  future  periods  and  to  adjust 
reserves, if appropriate, for prior years. Actual experience related to our insurance reserves can cause us to change 
our estimates for reserves and any such changes may materially impact results, causing significant volatility in our 
operating results. 

Should we be unable to renew our excess, umbrella, or other commercial insurance policies, it could have a 
material adverse impact on our business, as would the incurrence of catastrophic uninsured claims or the inability or 
refusal  of  our  insurance  carriers  to  pay  otherwise  insured  claims.  Further,  to  the  extent  that  we  self-insure  our 
losses, deterioration in our loss control and/or our continuing claim management efforts could increase the overall 
cost of claims within our retained limits. A material change in our insurance costs due to changes in the frequency of 
claims,  the  severity  of  the  claims,  the  costs  of  excess/umbrella  premiums,  or  regulatory  changes  could  have  a 
material adverse effect on our financial position, results of operations, or cash flows.

In  2015,  we  formed  a  wholly  owned  captive  insurance  company,  IFM Assurance  Company  (“IFM”),  which 
we  believe  has  provided  us  with  increased  flexibility  in  the  end-to-end  management  of  our  insurance  program. 
There can be no assurance that IFM will continue to bring about the intended benefits or the desired flexibility in the 
management  of  our  insurance  programs,  because  we  may  experience  unanticipated  events  that  could  reduce  or 
eliminate expected benefits. 

Our  risk  management  and  safety  programs  may  not  have  the  intended  effect  of  reducing  our  liability  for 
personal injury or property loss.

We  attempt  to  mitigate  risks  relating  to  personal  injury  or  property  loss  through  the  implementation  of 
company-wide safety and loss control efforts designed to decrease the frequency of accidents or events that might 
increase  our  liability.  It  is  expected  that  any  such  decrease  could  also  have  the  effect  of  reducing  our  insurance 
costs  for  our  casualty  programs.  However,  incidents  involving  personal  injury  or  property  loss  may  be  caused  by 

14

multiple  potential  factors,  a  significant  number  of  which  are  beyond  our  control.  Therefore,  there  can  be  no 
assurance  that  our  risk  management  and  safety  programs  will  have  the  desired  effect  of  controlling  costs  and 
liability exposure.

Risks Relating to Labor, Legal Proceedings, Tax, and Regulatory Matters

Unfavorable  developments  in  our  class  and  representative  actions  and  other  lawsuits  alleging  various 
claims could cause us to incur substantial liabilities. 

Our  business  involves  employing  tens  of  thousands  of  employees,  many  of  whom  work  at  our  clients’ 
facilities.  We  incur  risks  relating  to  our  employment  of  these  workers,  including,  but  not  limited  to:  claims  by  our 
employees of discrimination, harassment, violations of wage and hour requirements, or violations of other federal, 
state,  or  local  laws;  claims  of  misconduct  or  negligence  on  the  part  of  our  employees;  and  claims  related  to  the 
employment of unlicensed personnel. We also incur risks and claims related to the imposition on our employees of 
policies  or  practices  of  our  clients  that  may  be  different  from  our  own.  Some  or  all  of  these  claims  may  lead  to 
litigation, including class action litigation, and these matters may cause us to incur negative publicity with respect to 
alleged claims. Additionally, there are risks to all employers in some states, such as California, resulting from new 
and  unanticipated  judicial  interpretations  of  existing  laws  and  the  application  of  those  new  interpretations  against 
employers on a retroactive basis. It is not possible to predict the outcome of these lawsuits or any other proceeding, 
and our insurance may not cover all claims that may be asserted against us. These lawsuits and other proceedings 
may consume substantial amounts of our financial and managerial resources. An unfavorable outcome with respect 
to  these  lawsuits  and  any  future  lawsuits  may,  individually  or  in  the  aggregate,  cause  us  to  incur  substantial 
liabilities  that  could  have  a  material  adverse  effect  upon  our  business,  reputation,  financial  condition,  results  of 
operations, or cash flows. 

We  are  subject  to  extensive  legal  and  regulatory  requirements,  which  could  limit  our  profitability  by 
increasing the costs of legal and regulatory compliance.

Our  business  is  subject  to  a  complicated  set  of  federal,  state,  and  local  laws  and  regulations  addressing, 
among other things, wage and hour standards, employment and labor relations, leave of absence, data privacy and 
protection, occupational health and safety, environmental matters, anti-competition, anti-corruption, and government 
contracting.  Many  of  these  laws  and  regulations  may  have  differing  or  conflicting  legal  standards  across 
jurisdictions, increasing the complexity and cost of compliance. When federal, state, local, or foreign minimum wage 
rates  increase,  we  may  have  to  increase  the  wages  of  both  minimum  wage  employees  and  employees  whose 
wages  are  above  the  minimum  wage.  We  may  also  face  increased  operating  costs  resulting  from  changes  in 
federal, state, or local laws and regulations relating to employment matters, including those relating to meal and rest 
breaks,  eligibility  for  overtime,  pay  transparency  and  reporting,  sick  pay,  and  predictive  scheduling  requirements. 
Increased costs of legal and regulatory compliance with this constantly evolving legal and regulatory environment 
could reduce our profitability.  

A significant number of our employees are covered by collective bargaining agreements that could expose 
us  to  potential  liabilities  in  relation  to  our  participation  in  multiemployer  pension  plans,  requirements  to 
make  contributions  to  other  benefit  plans,  and  the  potential  for  strikes,  work  slowdowns  or  similar 
activities, and union organizing drives.

We participate in various multiemployer pension plans that provide defined pension benefits to employees 
covered by collective bargaining agreements. Because of the nature of multiemployer pension plans, there are risks 
to  us  associated  with  participation  in  these  plans  that  differ  from  single-employer  plans. Assets  contributed  by  an 
employer  to  a  multiemployer  pension  plan  are  not  segregated  into  a  separate  account  and  are  not  restricted  to 
provide  benefits  only  to  employees  of  that  contributing  employer.  In  the  event  another  participating  employer  in  a 
multiemployer pension plan no longer contributes to the plan, the unfunded obligations of the plan may be borne by 
the remaining participating employers, including us. In the event of the termination of a multiemployer pension plan 
or a complete or partial withdrawal from a multiemployer pension plan, under applicable law we could incur material 
withdrawal liabilities. We further discuss our participation in multiemployer pension and postretirement plans in Note 
12, “Employee Benefit Plans,” in the Notes to consolidated financial statements. In addition, the terms of collective 
bargaining  agreements  require  us  to  contribute  to  various  fringe  benefit  plans,  including  health  and  welfare, 
pension,  and  training  plans,  all  of  which  require  us  to  have  appropriate  systems  in  place  to  assure  timely  and 
accurate payment of contributions. The failure to make timely and accurate contributions as a result of a systems 
failure could have a negative impact on our financial position.

15

At  October  31,  2022,  approximately  35%  of  our  employees  were  subject  to  various  local  collective 
bargaining  agreements,  some  of  which  will  expire  or  become  subject  to  renegotiation  during  2022.  In  addition,  at 
any  given  time  we  may  face  union  organizing  activity.  When  one  or  more  of  our  major  collective  bargaining 
agreements becomes subject to renegotiation or when we face union organizing drives, any disagreement between 
us and the union on important issues may lead to a strike, work slowdown, or other job actions at one or more of our 
locations.  In  a  market  where  we  are  unionized  but  competitors  are  not  unionized,  we  could  lose  clients  to  such 
competitors. A strike, work slowdown, or other job action could disrupt our services, resulting in reduced revenues or 
contract  cancellations.  Moreover,  negotiating  a  first  time  collective  bargaining  agreement  or  renegotiating  an 
existing agreement could result in increases in labor and benefits expenses that we may be unable to pass through 
to clients.

Our business may be materially affected by changes to fiscal and tax policies. Negative or unexpected tax 
consequences could adversely affect our results of operations.

We are subject to a variety of taxes and tax collection and remittance obligations in the United States and 
foreign  jurisdictions,  primarily  the  UK.  We  compute  our  income  tax  provision  based  on  enacted  tax  rates  in  the 
jurisdictions in which we operate. As tax rates vary among taxing jurisdictions, a change in earnings attributable to 
the  various  jurisdictions  in  which  we  operate  could  result  in  an  unfavorable  change  in  our  overall  tax  provision. 
Additionally, at any point in time, we may be under examination from taxing jurisdictions. We regularly assess the 
likelihood  of  adverse  outcomes  resulting  from  these  audits  to  determine  the  adequacy  of  our  income  tax  related 
provision.  We  may  recognize  additional  tax  expense,  be  subject  to  additional  tax  liabilities,  or  incur  losses  and 
penalties due to adverse outcomes in tax audits or changes in laws, regulations, administrative practices, principles, 
assessments by authorities, and interpretations related to tax laws, including tax rules in various jurisdictions, which 
could have an adverse effect on our operating results and financial condition.

Risks Relating to Financial Matters

Future increases in the level of our borrowings or in interest rates could affect our results of operations.

The  Federal  Reserve  Board  significantly  increased  the  federal  funds  rate  in  2022  and  has  indicated  that 
further rate increases may be announced in the short-term to combat rising inflation in the United States. Such rate 
increases have corresponding impact to our costs of borrowing and may have an adverse impact on our ability to 
raise funds through the offering of our securities or through the issuance of debt due to higher debt capital costs, 
diminished  credit  availability,  and  less  favorable  equity  markets.  Any  significant  additional  federal  fund  rate 
increases may have a material adverse effect on our business, results of operations, and financial condition.

Our future ability to make payments on our debt, fund our other liquidity needs, and make planned capital 
expenditures will depend on our ability to generate cash. Our ability to generate cash, to a certain extent, is subject 
to general economic, financial, competitive, and other factors that are beyond our control. We cannot guarantee that 
our business will generate sufficient cash flow from our operations or that future borrowings will be available to us in 
an amount sufficient to enable us to service our debt, fund other liquidity needs, make planned capital expenditures, 
or continue our dividend.

The degree to which we are leveraged could have important consequences for shareholders. For example, 
being highly leveraged could: require us to dedicate a substantial portion of our cash flows from operations to the 
payment  of  debt  service,  reducing  the  availability  of  our  cash  flow  to  fund  working  capital,  share  repurchases, 
capital  expenditures,  acquisitions,  and  other  general  corporate  purposes;  limit  our  availability  to  obtain  additional 
financing in the future to enable us to react to changes in our business; and place us at a competitive disadvantage 
compared to businesses in our industry that have less debt.

Further,  our  credit  facility  contains  both  financial  covenants  and  other  covenants  that  limit  our  ability  to 
engage in specific transactions. Any failure to comply with covenants in the credit facility could result in an event of 
default that, if not cured or waived, would have a material adverse effect on us.  

Impairment of goodwill and long-lived assets could have a material adverse effect on our financial condition 
and results of operations.

We evaluate goodwill for impairment annually, in the fourth quarter, or more often if impairment indicators 
exist. We also review long-lived assets for impairment whenever events or changes in circumstances indicate that 
the carrying amount of such assets may not be recoverable. If the fair value of one of our reporting units is less than 
its carrying value, or if as a result of a recoverability test we conclude that the projected undiscounted cash flows 

16

are less than the carrying amount, we would record an impairment charge related to goodwill or long-lived assets, 
respectively.  (For  example,  during  the  second  quarter  of  2020,  given  the  general  deterioration  in  economic  and 
market  conditions  arising  from  the  Pandemic,  we  identified  a  triggering  event  that  resulted  in  the  impairment  of 
goodwill and intangible assets.) The assumptions used to determine impairment require significant judgment, and 
the amount of the impairment could have a material adverse effect on our reported financial results for the period in 
which the charge is taken.

If we fail to maintain proper and effective internal control over financial reporting in the future, our ability to 
produce  accurate  and  timely  financial  statements  could  be  negatively  impacted,  which  could  harm  our 
operating  results  and  investor  perceptions  of  our  Company  and  as  a  result  may  have  a  material  adverse 
effect on the value of our common stock.

Pursuant to Section 404 of the Sarbanes-Oxley Act of 2002 and related rules, our management is required 
to report on, and our independent registered public accounting firm is required to attest to, the effectiveness of our 
internal  control  over  financial  reporting.  The  rules  governing  the  standards  that  must  be  met  for  management  to 
assess our internal control over financial reporting are complex and require significant documentation, testing, and, 
in some instances, remediation. We have acquired entities that had no publicly traded debt or equity and therefore 
were not previously required to conform to the rules and regulations of the SEC, especially related to their internal 
control structure. When we acquire such entities, they may not have in place all the necessary controls as required 
by  the  Public  Company  Accounting  Oversight  Board.  Integrating  acquired  entities  into  our  internal  control  over 
financial  reporting  has  required  and  will  continue  to  require  significant  time  and  resources  from  our  management 
and  other  personnel,  which  increases  our  compliance  costs.  We  are  required  to  include  our  assessment  of  the 
effectiveness of the internal controls over financial reporting of entities we acquire in our overall assessment, so we 
must  plan  to  complete  the  evaluation  and  integration  of  internal  controls  over  financial  reporting  and  report  our 
assessment within the required time frame. 

In  addition,  with  the  increasing  frequency  of  cyber-related  frauds  perpetrated  to  obtain  inappropriate 
payments,  we  need  to  ensure  our  internal  controls  related  to  authorizing  the  transfer  of  funds  and  changing  our 
vendor  master  files  are  adequate.  Furthermore,  the  introduction  of  new,  and  changes  to  existing,  enterprise 
resource  planning  (“ERP”)  and  financial  reporting  information  systems  create  implementation  and  change 
management risks that require effective internal controls to mitigate. Failure to maintain an effective internal control 
environment  could  have  a  material  adverse  effect  on  our  ability  to  accurately  report  our  financial  results,  the 
market’s perception of our business, and our stock price.

General Risk Factors

Our business may be negatively impacted by adverse weather conditions.

Weather conditions such as snow storms, heavy flooding, hurricanes, and fluctuations in temperatures can 
negatively  impact  portions  of  our  business.  Within  our  Technical  Solutions  segment,  cooler  than  normal 
temperatures  in  the  summer  could  reduce  the  need  for  servicing  of  air  conditioning  units,  resulting  in  reduced 
revenues  and  profitability.  Within  Parking  and Aviation  services  and  portions  of  our  Technical  Solutions  business, 
adverse  weather  conditions  can  lead  to  reduced  activity,  as  well  as  increases  in  certain  costs,  both  of  which 
negatively  affect  gross  profit.  On  the  other  hand,  the  absence  of  snow  during  the  winter  could  cause  us  to 
experience reduced revenues in our B&I segment, as many of our contracts specify additional payments for snow-
related services.

Catastrophic events, disasters, pandemics, and terrorist attacks could disrupt our services.

We  may  encounter  disruptions  involving  power,  communications,  transportation  or  other  utilities,  or 
essential  services  depended  upon  by  us  or  by  third  parties  with  whom  we  conduct  business.  This  could  include 
disruptions  due  to  disasters,  pandemics,  weather-related  or  similar  events  (such  as  fires,  hurricanes,  blizzards, 
earthquakes, and floods), political instability, labor strikes, or war (including acts of terrorism or hostilities) that could 
impact our markets. If a disruption occurs in one location and persons in that location are unable to communicate 
with or travel to or work from other locations, our ability to service and interact with our clients and others may suffer, 
and  we  may  not  be  able  to  successfully  implement  contingency  plans  that  depend  on  communications  or  travel. 
These events may increase the volatility of financial results due to unforeseen costs with partial or no corresponding 
compensation  from  clients.  There  also  can  be  no  assurance  that  the  disaster  recovery  and  crisis  management 
procedures  we  employ  will  suffice  in  any  particular  situation  to  avoid  a  significant  loss.  In  addition,  to  the  extent 
centralized  administrative  locations  are  disabled  for  a  long  period  of  time,  key  business  processes,  such  as 
accounts payable, information technology, payroll, and general management operations, could be interrupted.

17

Ongoing  impacts  of  the  COVID-19  pandemic  may  adversely  affect  our  liquidity,  capital  resources,  supply 
chain, operations, and revenue.

The  COVID-19  pandemic  and  the  resulting  economic  downturn  have  impacted  business  conditions  in  the 
industry in which we operate. We have taken necessary precautions to safeguard our employees, customers, and 
other  stakeholders  from  the  COVID-19  pandemic,  while  maintaining  business  continuity  to  support  our  customers 
and  employees.  We  are  continuing  to  monitor  the  impacts  of  the  COVID-19  pandemic  on  our  employees  and 
customers and on the markets in which we operate and will take further actions that we consider prudent to address 
the COVID-19 pandemic, while ensuring that we can support our customers and continue to provide our services. 
The  ultimate  extent  of  the  impacts  of  the  COVID-19  pandemic  continue  to  be  highly  uncertain  and  subject  to 
change. The extent of resurgences of COVID-19, the efficacy and extent of distribution of vaccines, and the impact 
of variants of COVID-19 is unpredictable. These impacts may adversely affect our liquidity, capital resources, supply 
chain, operations, and revenue and may affect third parties on which we rely and could worsen over time. 

Actions of activist investors could disrupt our business.

Public  companies  have  been  the  target  of  activist  investors.  In  the  event  that  a  third  party,  such  as  an 
activist investor, proposes to change our governance policies, board of directors, or other aspects of our operations, 
our  review  and  consideration  of  such  proposals  may  create  a  significant  distraction  for  our  management  and 
employees.  This  could  negatively  impact  our  ability  to  execute  various  strategic  initiatives  and  may  require 
management  to  expend  significant  time  and  resources  responding  to  such  proposals.  Such  proposals  may  also 
create  uncertainties  with  respect  to  our  financial  position  and  operations  and  may  adversely  affect  our  ability  to 
attract and retain key employees. 

ITEM 1B. UNRESOLVED STAFF COMMENTS.

None. 

18

ITEM 2. PROPERTIES.

Our principal executive office is located at One Liberty Plaza, 7th Floor, New York, New York 10006. 

Principal Properties as of October 31, 2022

Approximate 
Square Feet

Lease Expiration 
Date, Unless 
Owned

Location

Character of Office

Dallas, Texas

Warehouse and 
Operations Support

Atlanta, Georgia

Operations Support

Cleveland, Ohio

New York, New York 

Legacy GCA 
Headquarters
Corporate 
Headquarters

Sugar Land, Texas

Enterprise Services

Tustin, California

Operations Support

27,500

37,000

32,400

44,000

62,500

40,000

9/30/2028

10/31/2027

1/31/2024

Segment

ATS, B&I, Aviation, 
Corporate, and M&D

All

Education, M&D, and 
Corporate

1/3/2032

Corporate and B&I

3/31/2028

7/31/2029

All

B&I and Technical 
Solutions

In  addition  to  the  above  properties,  we  have  other  offices,  warehouses,  and  parking  facilities  in  various 
locations, primarily in the United States. See Note 5, “Leases,” in the Notes to consolidated financial statements for 
additional  information  regarding  leases.  We  believe  that  these  properties  are  well  maintained,  in  good  operating 
condition, and suitable for the purposes for which they are used. 

ITEM 3. LEGAL PROCEEDINGS.

Certain Legal Proceedings

Information  with  respect  to  certain  legal  proceedings  is  set  forth  in  Note  13,  “Commitments  and 
Contingencies,” in the Notes to consolidated financial statements (included in Part II., Item 8 of this Form 10-K) and 
is incorporated herein by reference.

ITEM 4. MINE SAFETY DISCLOSURES.

Not applicable.

19

PART II

ITEM  5.  MARKET  FOR  REGISTRANT’S  COMMON  EQUITY,  RELATED  STOCKHOLDER  MATTERS,  AND 
ISSUER PURCHASES OF EQUITY SECURITIES.

Market Information, Dividends, and Stockholders

Our common stock is listed on the New York Stock Exchange (NYSE: ABM). We have paid cash dividends 
every quarter since 1965. Future dividends will be determined based on our earnings, capital requirements, financial 
condition, and other factors considered relevant by our Board of Directors.

At December 20, 2022, there were 3,004 registered holders of our common stock.

Common Stock Repurchases 

Effective December 18, 2019, our Board of Directors replaced our then-existing share repurchase program 
with a new share repurchase program under which we may repurchase up to $150.0 million of our common stock 
(the “Share Repurchase Program”). These purchases may take place on the open market or otherwise, and all or 
part  of  the  repurchases  may  be  made  pursuant  to  Rule  10b5-1  plans  or  in  privately  negotiated  transactions. The 
timing  of  repurchases  is  at  our  discretion  and  will  depend  upon  several  factors,  including  market  and  business 
conditions, future cash flows, share price, share availability, and other factors. Repurchased shares are retired and 
returned to an authorized but unissued status. At October 31, 2022, authorization for $47.4 million of repurchases 
remained under the Share Repurchase Program. Effective December 9, 2022, our Board of Directors expanded the  
Share Repurchase Program by an additional $150.0 million. Repurchases of our common stock may take place on 
the open market or otherwise, and all or part of the repurchases may be made pursuant to Rule 10b5-1 plans or in 
privately  negotiated  transactions.  The  timing  of  repurchases  is  at  our  discretion  and  will  depend  upon  several 
factors,  including  market  and  business  conditions,  future  cash  flows,  share  price,  and  share  availability. 
Repurchased  shares  are  retired  and  returned  to  an  authorized  but  unissued  status.  The  Share  Repurchase 
Program may be suspended or discontinued at any time without prior notice. At December 9, 2022, authorization for 
$197.4 million of repurchases remained under the Share Repurchase Program.

Issuer Purchases of Equity Securities

(in millions, except per share amounts)

Total Number of 
Shares Purchased

Average Price Paid 
per Share

Total Number of 
Shares Purchased 
as Part of Publicly 
Announced Plan

Approximate Dollar 
Value of Shares 
that May Yet Be 
Purchased Under 
the Plan

Period

8/1/2022 – 8/31/2022

9/1/2022 – 9/30/2022

10/1/2022 – 10/31/2022

Total

— 

0.3 $ 

0.2  $ 

0.6 $ 

— 

39.12 

40.50 

39.69 

—  $ 

0.3 $ 

0.2  $ 

0.6 $ 

70.4 

57.2 

47.4 

47.4 

20

 
 
 
 
 
Performance Graph

The  following  graph  compares  the  five-year  cumulative  total  return  for  our  common  stock  against  the 
Standard  &  Poor’s  500  Index  (“S&P  500”)  and  the  Standard  &  Poor’s  SmallCap  600  Index  (“S&P  600”). As  our 
competitors are principally privately held, we do not believe it is feasible to construct a peer group comparison on an 
industry or line-of-business basis.

Company / Index
ABM Industries Incorporated
S&P 500 Index
S&P SmallCap 600 Index

2017

2018

2019

2020

2021

2022

$ 

100  $ 
100 
100 

74.8  $ 

90.5  $ 

88.2  $ 

107.4 
105.6 

122.7 
109.0 

134.6 
100.6 

113.7  $ 
192.4 
159.9 

117.1 
164.3 
141.0 

INDEXED RETURNS
Years Ended October 31,

This performance graph shall not be deemed to be “soliciting material” or “filed” with the SEC, or subject to 
Regulation  14A  or  14C,  or  subject  to  the  liabilities  of  Section  18  of  the  Securities  Exchange  Act  of  1934,  as 
amended.  The  comparisons  in  the  performance  graph  are  based  on  historical  data  and  are  not  indicative  of,  or 
intended to forecast, the possible future performance of our common stock.

21

 
 
 
 
 
 
 
 
 
 
 
 
ITEM 6. [RESERVED]

ITEM  7.  MANAGEMENT’S  DISCUSSION  AND  ANALYSIS  OF  FINANCIAL  CONDITION  AND  RESULTS  OF 
OPERATIONS.

The  following  MD&A  is  intended  to  facilitate  an  understanding  of  the  results  of  operations  and  financial 
condition of ABM. This MD&A is provided as a supplement to, and should be read in conjunction with, our Financial 
Statements. This MD&A contains both historical and forward-looking statements, within the meaning of the Private 
Securities Litigation Reform Act of 1995, that involve risks and uncertainties. We make forward-looking statements 
related  to  future  expectations,  estimates,  and  projections  that  are  uncertain  and  often  contain  words  such  as 
“anticipate,”  “believe,”  “could,”  “estimate,”  “expect,”  “forecast,”  “intend,”  “likely,”  “may,”  “outlook,”  “plan,”  “predict,” 
“should,”  “target,”  or  other  similar  words  or  phrases.  These  statements  are  not  guarantees  of  future  performance 
and are subject to known and unknown risks, uncertainties, and assumptions that are difficult to predict. Factors that 
might cause such differences include, but are not limited to, those discussed in Part 1. of this Form 10-K under Item 
1A., “Risk Factors,” which are incorporated herein by reference. Our future results and financial condition may be 
materially  different  from  those  we  currently  anticipate. Throughout  the  MD&A,  amounts  and  percentages  may  not 
recalculate  due  to  rounding.  Unless  otherwise  indicated,  all  information  in  the  MD&A  and  references  to  years  are 
based on our fiscal year, which ends on October 31. 

Business Overview

ABM is a leading provider of integrated facility solutions, customized by industry, with a mission to make a 
difference,  every  person,  every  day.  Our  principal  operations  are  in  the  United  States,  and  in  2022  our  U.S. 
operations generated approximately 94% of our revenues.

Strategic Growth

We remain focused on long-term, profitable growth by delivering valued service offerings to both new and 
existing  clients  within  our  industry  groups  and  across  our  many  service  lines.  Our  revenue  growth  strategy  is 
predicated on pursuing new sales and targeting a favorable retention rate among existing contracts. Cross-selling 
and  up-selling  projects  and  services  is  also  an  integral  part  of  our  strategy.  We  believe  our  strategic  growth 
initiatives, coupled with our continued focus on marketing, capital, and sales resources, will increase profitability.

ELEVATE Transformation

Through our ELEVATE strategy, as described in Item 1., “Business.,” we continue to focus our efforts on:  

the  client  experience,  by  serving  as  a  trusted  advisor  who  can  provide  innovative  multiservice  solutions 
and consistent service delivery;

the  team  member  experience,  by  investing  in  workforce  management,  training,  developing  the  next 
generation of ABM leaders, and building on our inclusive culture; and

our  use  of  technology  and  data  to  power  client  and  employee  experiences  with  cutting-edge  data  and 
analytics, processes, and tools that will fundamentally change how we operate our business.

•

•

•

We  believe  that  our  technology  and  data  investments  will  enable:  the  development  and  deployment  of 
client-facing  technology  to  improve  service  delivery  to  our  clients;  the  use  of  advanced  data  analytics  for  sales 
targeting,  employee  retention,  and  recruiting;  and  the  upgrade  of  our  Enterprise  Resource  Planning  and  payroll 
systems. 

22

Developments and Trends

COVID-19 Pandemic

The COVID-19 Pandemic has led to an increased demand for our services, including higher margin work 
orders  and  our  EnhancedClean  services.  While  overall  demand  for  these  services  has  decreased  as  pandemic-
related restrictions continue to loosen, we experienced that ongoing concerns around COVID-19 variants combined 
with  our  ELEVATE  strategy  led  to  new  and  incremental  opportunities  for  our  services.  Refer  to  “Consolidated 
Results of Operations” and “Results of Operations by Segment” for additional information related to the impact of 
the Pandemic on our financial results.

Insurance Reserves

We  use  a  combination  of  insured  and  self-insurance  programs  to  cover  workers’  compensation,  general 
liability,  automobile  liability,  property  damage,  and  other  insurable  risks.  Insurance  claim  liabilities  represent  our 
estimate of retained risks without regard to insurance coverage. We retain a substantial portion of the risk related to 
certain workers’ compensation and medical claims. Liabilities associated with these losses include estimates of both 
filed claims and incurred but not reported claims (“IBNR Claims”).

With the assistance of third-party actuaries, we review our estimate of ultimate losses for IBNR Claims on a 
quarterly basis and adjust our required self-insurance reserves as appropriate. As part of this evaluation, we review 
the  status  of  existing  and  new  claim  reserves  as  established  by  third-party  claims  administrators.  The  third-party 
claims administrators establish the case reserves based upon known factors related to the type and severity of the 
claims,  demographic  factors,  legislative  matters,  and  case  law,  as  appropriate.  We  compare  actual  trends  to 
expected  trends  and  monitor  claims  developments.  The  specific  case  reserves  estimated  by  the  third-party 
administrators are provided to an actuary who assists us in projecting an actuarial estimate of the overall ultimate 
losses for our self-insured or high deductible programs, which includes the case reserves plus an actuarial estimate 
of reserves required for additional developments, such as IBNR Claims. We utilize the results of actuarial studies to 
estimate  our  insurance  rates  and  insurance  reserves  for  future  periods  and  to  adjust  reserves,  if  appropriate,  for 
prior years.

The  actuarial  reviews  demonstrate  that  the  changes  we  have  made  to  our  risk  management  program 
continue to positively impact the frequency and severity of claims. The claims management strategies and programs 
that  we  have  implemented  have  resulted  in  improvements.  Furthermore,  we  continue  to  adjust  our  reserves 
consistent with known fact patterns. Based on the results of the actuarial reviews performed, we decreased our total 
reserves related to prior years for known claims as well as our estimate of the loss amounts associated with IBNR 
Claims during 2022 by $36.8 million. In 2021, we decreased our total reserves related to prior year claims by $36.0 
million.

23

Key Financial Highlights

• Revenues increased by $1,578.0 million, or 25.3%, to $7,806.6 million during 2022, as compared to 2021. 
Revenue  growth  was  comprised  of  acquisition  growth  of  18.0%  and  organic  growth  of  7.3%. Acquisition 
growth was primarily driven by an $1,064.4 million revenue increase due to the Able Acquisition, completed 
in the fourth quarter of 2021. Organic growth was primarily driven by the recovery in volume of our business 
as  pandemic  disruptions  eased  (primarily  in  B&I  and  Aviation)  and  new  business  within  M&D,  Technical 
Solutions,  and  Education. The  increase  in  revenues  was  partially  offset  by  a  decrease  in  work  orders  for 
pandemic-related demands (primarily in M&D and B&I) and the loss of certain accounts within Education in 
the third quarter of 2021.  

• Operating  profit  increased  by  $142.5  million  to  $348.8  million  during  2022,  as  compared  to  2021.  The 

increase in operating profit was attributable to:

◦

◦

◦

the absence of legal costs and settlements attributed to the legal reserve for the Bucio case;

increase  in  the  volume  in  our  business  due  to  the  Able  Acquisition  and  the  easing  of  pandemic 
disruptions and net new business; and

the  absence  of  a  non-cash  impairment  charge  for  previously  capitalized  internal-use  software 
related to our ERP system implementation.

The increase was partially offset by: 

◦

◦

◦

increase in compensation and related expenses primarily attributable to talent acquisition activities 
and limited labor supply in certain markets;

additional overhead and amortization of intangibles related to the Able Acquisition; and

increased  expenditures  for  certain  technology  projects  and  other  enterprise  initiatives  (including 
ELEVATE).

• Our  effective  tax  rate  on  income  from  continuing  operations  was  25.7%  for  2022,  as  compared  to  29.8% 

during 2021.

• Net cash provided by operating activities of continuing operations was $20.4 million during 2022. Our total 
operating cash flows were lower, primarily due to the timing of certain working capital requirements, which 
included a $143.8 million payment for the Bucio case and a $66 million payment for deferred payroll taxes 
under the CARES Act in the current fiscal year. 

• Dividends of $51.9 million were paid to shareholders, and dividends totaling $0.78 per common share were 

declared during 2022.

• At  October  31,  2022,  total  outstanding  borrowings  under  our  Amended  Credit  Facility  and  Receivables 

Facility were $1,271.3 million, and we had up to $612.9 million of borrowing capacity.

24

Results of Operations

Consolidated 

($ in millions)

Revenues

Operating expenses

Gross margin

Selling, general and administrative expenses

Restructuring and related expenses

Amortization of intangible assets 

Impairment loss of goodwill and other intangibles 

Operating profit

Income from unconsolidated affiliates

Interest expense

Income from continuing operations before
   income taxes

Income tax provision

Income from continuing operations

Income (loss) from discontinued operations, 
    net of taxes

Net income

Other comprehensive income (loss)

Interest rate swaps

Foreign currency translation and other

Income tax (provision) benefit

Years Ended October 31,

2022 vs. 2021

2022

2021

2020

Increase / (Decrease)

$ 

7,806.6 

$ 

6,228.6 

$ 

5,987.6 

$  1,578.0 

6,757.5 

5,258.2 

5,157.0 

1,499.3 

25.3%

28.5%

 13.4 %

628.3 

 15.6 %

719.2 

— 

72.1 

— 

348.8 

2.4 

(41.1) 

310.0 

(79.6) 

230.4 

— 

230.4 

36.7 

(19.8) 

(10.5) 

— 

45.0 

— 

206.3 

2.1 

(28.6) 

179.8 

(53.5) 

126.3 

— 

126.3 

4.5 

5.3 

(1.5) 

 13.9 %

(214) bps

506.1 

7.6 

48.4 

172.8 

95.7 

2.2 

(90.9) 

(12.6)%

— 

NM*

27.1 

60.2%

— 

NM*

142.5 

0.3 

69.1%

16.5%

(44.6) 

12.5 

(43.9)%

53.3 

(53.1) 

0.2 

0.1 

0.3 

(7.6) 

(1.8) 

2.4 

130.2 

72.4%

26.1 

(48.9)%

104.1 

82.4%

— 

NM*

104.1 

82.4%

32.2 

(25.1) 

(9.0) 

NM*

NM*

NM*

Comprehensive income (loss)

$ 

236.9 

$ 

134.5 

$ 

(6.6) 

$ 

102.4 

76.1%

*Not meaningful

The Year Ended October 31, 2022 Compared with the Year Ended October 31, 2021

Revenues 

Revenues increased by $1,578.0 million, or 25.3%, to $7,806.6 million during 2022, as compared to 2021.  
Revenue growth was comprised of acquisition growth of 18.0% and organic growth of 7.3%. Acquisition growth was 
primarily driven by an $1,064.4 million revenue increase due to the Able Acquisition, completed in the fourth quarter 
of  2021.  Organic  growth  was  primarily  driven  by  the  recovery  in  volume  of  our  business  as  pandemic  disruptions 
eased  (primarily  in  B&I  and  Aviation)  and  new  business  within  M&D,  Technical  Solutions,  and  Education.  The 
increase in revenues was partially offset by a decrease in work orders for pandemic-related demands (primarily in 
M&D and B&I) and the loss of certain accounts within Education in the third quarter of 2021.  

Operating Expenses 

Operating expenses increased by $1,499.3 million, or 28.5%, to $348.8 million during 2022, as compared to 
2021. Gross margin decreased by 214 bps to 13.4% in  2022 from 15.6% in 2021. The decrease in gross margin 
was  primarily  driven  by  the  decrease  in  cleaning  services  for  pandemic-related  demands  (primarily  in  M&D  and 
B&I),  which  have  higher  margins,  and  the  changes  in  contract  mix  due  to  the Able Acquisition.  In  addition,  gross 
margin  was  negatively  impacted  by  an  increase  in  direct  labor  and  related  costs  (primarily  in  B&I, Aviation,  and 
Education) and the amortization of intangibles acquired as part of the Able Acquisition.

Selling, General and Administrative Expenses

Selling, general and administrative expenses decreased by $90.9 million, or 12.6%, to $628.3 million during 
2022, as compared to 2021. The decrease in selling, general and administrative expenses was primarily attributable 
to:

25

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
•

•

•

•

•

a  $160.1  million  decrease  in  legal  costs  and  settlements,  of  which  $142.9  million  was  attributed  to  the 
accrual of a legal reserve for the Bucio case during 2021;

the absence of a $9.1 million non-cash impairment charge for previously capitalized internal-use software 
related  to  our  ERP  system  implementation  as  we  determined  that  certain  components  developed  will  no 
longer be incorporated into the new ERP system during 2021;

a $7.6 million gain recognized on the sale of a group of customer contracts related to healthcare technology 
management services within Technical Solutions;

a $9.8 million decrease in bad debt expense; and

a  $5.7  million  decrease  in  acquisition  and  integration  costs  primarily  attributable  to  the  Able  acquisition 
partially offset by an increase due to our Momentum and RavenVolt acquisitions. 

This decrease was partially offset by:

•

•

•

•

a  $46.1  million  increase  in  compensation  and  related  expenses  primarily  attributable  to  talent  acquisition 
activities; 

a  $31.4  million  increase  in  certain  technology  projects  primarily  attributable  to  discrete  transformational 
costs under our ELEVATE strategy for developing the new ERP system, client-facing technology, workforce 
management tools, and data analytics;

a $16.9 million increase related to the Able Acquisition; and

a $6.7 million decrease in favorable self-insurance adjustments related to prior year claims as the result of 
actuarial evaluations completed on our medical and dental self-insurance plans.

Amortization of Intangible Assets

Amortization  of  intangible  assets  increased  by  $27.1  million,  or  60.2%,  to  $72.1  million  during  2022,  as 
compared to 2021. This increase was primarily due to the amortization of intangibles acquired as part of the Able 
Acquisition.

Interest Expense

Interest expense increased by $12.5 million, or 43.9%, to $41.1 million during 2022, as compared to 2021, 
primarily driven by the indebtedness to fund acquisitions and working capital requirements and an increase in the 
reference rates on our debt borrowings beginning the second quarter of 2022. This increase was partially offset by 
more favorable terms in the current year as the result of amending our credit facility in the third quarter of 2021.

Income Taxes from Continuing Operations 

During 2022 and 2021, we had effective tax rates of 25.7% and 29.8%, respectively, resulting in a provision 
for tax of $79.6 million and $53.5 million, respectively. Our effective tax rate for 2022 was impacted by the following 
items: a $8.1 million benefit for expiring statutes of limitations; a $1.4 million benefit for share-based compensation; 
and a $1.3 million provision for true-ups. Our effective tax rate for 2021 was also impacted by the following items: a 
$3.0  million  provision  for  nondeductible  transaction  costs;  a  $2.6  million  provision  for  change  in  tax  reserves;  a 
$1.4 million provision for true-ups; and a $1.2 million benefit for energy efficiency incentives.

Interest Rate Swaps 

We  had  a  gain  of  $36.7  million  on  interest  rate  swaps  during  the  year  ended  October  31,  2022,  as 
compared to a gain of $4.5 million during the year ended October 31, 2021, primarily due to underlying changes in 
the fair value of our interest rate swaps.

Foreign Currency Translation and Other

We  had  a  foreign  currency  translation  loss  of  $19.8  million  during  the  year  ended  October  31,  2022,  as 
compared  to  a  foreign  currency  translation  gain  of  $5.3  million  during  the  year  ended  October  31,  2021.  This 
change was due to fluctuations in the exchange rate between the U.S. Dollar (“USD”) and the British pound sterling 

26

(“GBP”).  Future  gains  and  losses  on  foreign  currency  translation  will  be  dependent  upon  changes  in  the  relative 
value of foreign currencies to the USD and the extent of our foreign assets and liabilities. 

The Year Ended October 31, 2021 Compared with the Year Ended October 31, 2020

For  a  comparison  of  our  Results  of  Operations  for  the  year  ended  October  31,  2021,  to  the  year  ended 
October 31, 2020, see “Part II, Item 7. Management’s Discussion and Analysis of Financial Condition and Results of 
Operations” of our Form 10-K for the fiscal year ended October 31, 2021, filed with the SEC on December 22, 2021.

27

Segment Information

Our current reportable segments consist of B&I, M&D, Education, Aviation, and Technical Solutions. 

Financial Information for Each Reportable Segment

($ in millions)

Revenues

Business & Industry

Manufacturing & Distribution

Education

Aviation

Technical Solutions

Operating profit (loss)

Business & Industry

Operating profit margin

Manufacturing & Distribution

Operating profit margin

Education

Operating profit margin

Aviation

Operating profit margin

Technical Solutions

Operating profit margin

Government Services

Operating profit margin

Corporate

Adjustment for income from unconsolidated
   affiliates, included in Aviation

Adjustment for tax deductions for energy
   efficient government buildings, included in
   Technical Solutions

*Not meaningful

Years Ended October 31,

2022 vs. 2021

2022

2021

2020

Increase / (Decrease)

$  4,095.9 

$  2,853.8 

$  2,856.4 

$ 

1,242.1 

43.5%

1,445.2 

1,363.1 

1,151.4 

834.7 

804.0 

626.8 

830.8 

651.1 

529.8 

805.1 

670.7 

504.0 

82.1 

3.9 

152.9 

97.0 

$  7,806.6 

$  6,228.6 

$  5,987.6 

$ 

1,578.0 

6.0%

0.5%

23.5%

18.3%

25.3%

$ 

334.9 

$ 

285.9 

$ 

229.2 

$ 

49.0 

17.1%

 8.2% 

161.8 

 10.0% 

155.5 

 11.2% 

47.1 

 5.6 %

29.3 

 3.6 %

63.8 

 10.2% 

(0.3) 

NM*

 11.4% 

61.5 

 7.4 %

32.1 

 4.9 %

49.4 

 9.3% 

(0.2) 

NM*

 8.0% 

(184) bps

108.0 

6.3 

4.0%

 9.4% 

(21) bps

(39.9) 

(14.4) 

(23.4)%

 (5.0%) 

(176) bps

(60.1) 

(2.8) 

(8.6)%

 (9.0%) 

(128) bps

9.7 

 1.9% 

(0.1) 

NM*

14.4 

86 bps

(0.1) 

NM*

29.2%

(72.4)%

(284.5) 

(374.6) 

(146.9) 

(90.1) 

24.0%

(2.4) 

(2.1) 

(2.2) 

(0.3) 

(16.5)%

(0.9) 

(1.2) 

(2.1) 

0.3 

$ 

348.8 

$ 

206.3 

$ 

95.7 

$ 

142.5 

27.7%

69.1%

28

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Year Ended October 31, 2022 Compared with the Year Ended October 31, 2021

Business & Industry

($ in millions)
Revenues
Operating profit

Operating profit margin

Years Ended October 31,

2022

2021

Increase

$ 

4,095.9 
334.9 

$ 

2,853.8 
285.9 

$ 

 8.2% 

 10.0% 

1,242.1 
49.0 
(184) bps

43.5%
17.1%

B&I  revenues  increased  by  $1,242.1  million,  or  43.5%,  to  $4,095.9  million  during  2022,  as  compared  to 
2021.  Revenue  growth  was  comprised  of  acquisition  growth  of  38.5%  and  organic  growth  of  5.0%.  Acquisition 
growth  was  primarily  driven  by  a  $1,058.9  million  revenue  increase  due  to  the Able Acquisition,  completed  in  the 
fourth quarter of 2021. Organic growth was primarily driven by the recovery of certain accounts as pandemic-related 
disruptions  continue  to  ease  and  targeted  expansion  of  certain  key  clients,  as  well  as  lower  sales  allowance 
reserve,  while  partially  offset  by  decrease  in  pandemic-related  cleaning  services.  Management  reimbursement 
revenues for this segment totaled $227.8 million and $185.8 million during 2022 and 2021, respectively. 

Operating profit increased by $49.0 million, or 17.1%, to $334.9 million during 2022, as compared to 2021. 
Operating profit margin decreased by 184 bps to 8.2% in 2022 from 10.0% in 2021. The decrease in operating profit 
margin was primarily driven by an increase in direct labor and related costs due to a limited labor supply in certain 
non-union markets; a decrease in pandemic-related cleaning services, which have higher margins; and changes in 
contract  mix  as  a  result  of  the Able Acquisition,  partially  offset  by  lower  bad  debt  expense.  In  addition,  operating 
profit margin was negatively impacted by the amortization of intangibles acquired as part of the Able Acquisition.

Manufacturing & Distribution

($ in millions)
Revenues
Operating profit

Operating profit margin

Years Ended October 31,

2022

2021

$ 

1,445.2 
161.8 

$ 

1,363.1 
155.5 

$ 

 11.2 %

 11.4% 

Increase

82.1 
6.3 
(21) bps

6.0%
4.0%

M&D revenues increased by $82.1 million, or 6.0%, to $1,445.2 million during 2022, as compared to 2021. 
The  increase  was  primarily  attributable  to  the  expansion  of  business  with  existing  customers  led  by  distribution 
clients, partially offset by a decrease in work orders for pandemic-related demands.

Operating  profit  increased  by  $6.3  million,  or  4.0%,  to  $161.8  million  during  2022,  as  compared  to  2021. 
Operating profit margin decreased by 21 bps to 11.2% in 2022 from 11.4% in 2021. The decrease in operating profit 
margin was primarily attributable to the decrease in pandemic-related work orders, which have higher margins.

Education

($ in millions)
Revenues
Operating profit

Operating profit margin

Years Ended October 31,

2022

2021

$ 

$ 

834.7 
47.1 

 5.6% 

$ 

830.8 
61.5 

 7.4 %

Increase / (Decrease)
0.5%
(23.4)%

3.9 
(14.4) 
(176) bps

Education revenues increased by $3.9 million, or 0.5%, to $834.7 million during 2022, as compared to 

2021. The increase was primarily attributable to new business and recovery in the volume of our business as 
schools reopened to full capacity. The increase was partially offset by a loss of certain accounts in the third quarter 
of 2021.

Operating profit decreased by $14.4 million, or 23.4% to $47.1 million during 2022, as compared to 2021. 
Operating margin decreased to 5.6% in 2022 from 7.4% in 2021. The decrease in operating margin was primarily 
attributable to an increase in direct labor and related costs due to the return to in-person learning and a limited labor 
supply in certain geographies. Operating margin was positively impacted by lower amortization of intangible assets.

29

 
 
 
 
 
 
 
 
 
 
 
 
Aviation

($ in millions)
Revenues
Operating profit

Operating profit margin

Years Ended October 31,

2022

2021

Increase / (Decrease)

$ 

$ 

804.0 
29.3 

 3.6% 

$ 

651.1 
32.1 

 4.9 %

152.9 
(2.8) 
(128) bps

23.5%
(8.6)%

Aviation  revenues  increased  by  $152.9  million,  or  23.5%  to  $804.0  million,  during  2022,  as  compared  to 
2021.  The  increase  was  primarily  attributable  to  a  recovery  in  consumer  and  business  travel  (both  domestic  and 
international)  and  new  parking-related  services.  Management  reimbursement  revenues  for  this  segment  totaled 
$52.6 million and $54.5 million during 2022 and 2021, respectively. 

Operating  profit  decreased  by  $2.8  million,  or  8.6%,  to  $29.3  million  during  2022,  as  compared  to  2021. 
Operating margin decreased to 3.6% during 2022, from 4.9% during 2021. The decrease was primarily attributable 
to delays in work order acceptance from a client related to a parking project, whereby direct labor and related costs 
were  incurred  in  the  current  year  while  related  revenue  did  not  meet  the  criteria  for  revenue  recognition.  It  is 
expected that the revenue that was not recognized in 2022 will be recognized in a future period. The decrease was 
partially offset by the contract mix. 

Technical Solutions

($ in millions)
Revenues
Operating profit

Operating profit margin

Years Ended October 31,

2022

2021

$ 

$ 

626.8 
63.8 
 10.2% 

$ 

529.8 
49.4 

 9.3% 

Increase

97.0 
14.4 
86 bps

18.3%
29.2%

Technical  Solutions  revenues  increased  by  $97.0  million,  or  18.3%,  to  $626.8  million  during  2022,  as 
compared to 2021. Revenue growth was comprised of acquisition growth of 2.8% and organic growth of 15.5%. The 
organic  revenue  growth  was  primarily  driven  by  the  growth  in  electric  vehicle  charging  station  installation  sales. 
Acquisition  growth  was  primarily  driven  by  a  $14.7  million  revenue  increase  due  to  the  RavenVolt  Acquisition, 
completed in the fourth quarter of 2022.

Operating profit increased by $14.4 million, or 29.2%, to $63.8 million during 2022, as compared to 2021. 
Operating profit margin increased by 86 bps to 10.2% in 2022 from 9.3% in 2021. The increase in operating profit 
margin was primarily attributable to the $7.6 million gain recognized on the sale of a group of customer contracts 
related to healthcare technology management services and lower bad debt expense partially offset by the contract 
mix.

Corporate

($ in millions)
Corporate expenses

Years Ended October 31,

2022

2021

$ 

(284.5)  $ 

(374.6)  $ 

Decrease
(90.1) 

24.0%

Corporate expenses decreased by $90.1 million, or 24.0%, to $284.5 million during 2022, as compared to 

2021. The decrease in corporate expenses was primarily related to:

•

•

•

a  $158.0  million  decrease  in  legal  costs  and  settlements,  of  which  $142.9  million  was  attributed  to  the 
accrual of a legal reserve for the Bucio case during 2021;

the absence of a $9.1 million non-cash impairment charge for previously capitalized internal-use software 
related  to  our  ERP  system  implementation  as  we  determined  that  certain  components  developed  will  no 
longer be incorporated into the new ERP system during 2021; and

a  $5.7  million  decrease  in  acquisition  and  integration  costs  primarily  attributable  to  the  Able  acquisition 
partially offset by an increase due to our Momentum and RavenVolt acquisitions.

30

 
 
 
 
 
 
 
 
 
This decrease was partially offset by:

•

•

•

•

a  $26.2  million  increase  in  compensation  and  related  expenses  primarily  attributable  to  talent  acquisition 
activities;

a  $32.2  million  increase  in  certain  technology  projects  primarily  attributable  to  discrete  transformational 
costs under our ELEVATE strategy for developing the new ERP system, client-facing technology, workforce 
management tools, and data analytics; 

a $14.9 million increase related to the Able Acquisition; and

a $6.7 million decrease in favorable self-insurance adjustments related to prior year claims as the result of 
actuarial evaluations completed on our medical and dental self-insurance plans.

The Year Ended October 31, 2021 Compared with the Year Ended October 31, 2020

For  a  comparison  of  our  Segment  Information  for  the  year  ended  October  31,  2021,  to  the  year  ended 
October 31, 2020, see “Part II, Item 7. Management’s Discussion and Analysis of Financial Condition and Results of 
Operations” of our Form 10-K for the fiscal year ended October 31, 2021, filed with the SEC on December 22, 2021.

31

Liquidity and Capital Resources

Our  primary  sources  of  liquidity  are  operating  cash  flows  and  borrowing  capacity  under  our  credit  facility. 
We assess our liquidity in terms of our ability to generate cash to fund our short- and long-term cash requirements. 
As such, we project our anticipated cash requirements as well as cash flows generated from operating activities to 
meet those needs. 

In  addition  to  normal  working  capital  requirements,  we  anticipate  that  our  short-  and  long-term  cash 
requirements  will  include  funding  insurance  claims,  dividend  payments,  capital  expenditures,  share  repurchases, 
mandatory loan repayments, and systems and technology transformation initiatives under our ELEVATE strategy. 
We anticipate long-term cash uses may also include strategic acquisitions. On a long-term basis, we will continue to 
rely on our credit facility for any long-term funding not provided by operating cash flows.

We  believe  that  our  operating  cash  flows  and  borrowing  capacity  under  our  credit  facility  are  sufficient  to 
fund our cash requirements for the next 12 months. In the event that our plans change or our cash requirements are 
greater  than  we  anticipate,  we  may  need  to  access  the  capital  markets  to  finance  future  cash  requirements. 
However, there can be no assurance that such financing will be available to us should we need it or, if available, that 
the terms will be satisfactory to us and not dilutive to existing shareholders. 

Debt Facilities

On  September  1,  2017,  we  refinanced  and  replaced  our  then-existing  $800.0  million  credit  facility  with  a 
new senior, secured five-year syndicated credit facility (the “Credit Facility”), consisting of a $900.0 million revolving 
line  of  credit  and  an  $800.0  million  amortizing  term  loan.  In  accordance  with  the  terms  of  the  Credit  Facility,  the 
revolving line of credit was reduced to $800.0 million on September 1, 2018.

On June 28, 2021, the Company amended and restated the Credit Facility (the “Second Amendment,” and 
the Credit Facility as amended, the “Amended Credit Facility”), extending the maturity date to June 28, 2026, and 
increasing the capacity of the revolving credit facility from $800.0 million to $1.3 billion and the then-remaining term 
loan outstanding from $620.0 million to $650.0 million. The Amended Credit Facility provides for the issuance of up 
to  $350.0  million  for  standby  letters  of  credit  and  the  issuance  of  up  to  $75.0  million  in  swingline  advances.  The 
obligations under the Amended Credit Facility are secured on a first-priority basis by a lien on substantially all of our 
assets and properties, subject to certain exceptions. We may repay amounts borrowed under the Amended Credit 
Facility at any time without penalty. 

Under  the  Amended  Credit  Facility,  the  term  loan  and  U.S.-dollar-denominated  borrowings  under  the 
revolver  bear  interest  at  a  rate  equal  to  the  one-month  London  Interbank  Offered  Rate  (“LIBOR”)  plus  a  spread 
based upon our leverage ratio. Euro- and sterling-denominated borrowings under the revolver bear at the interest 
rate  of  the  Euro  Interbank  Offered  Rate  (EURIBOR)  and  the  daily  Sterling  Overnight  Index  Average  (SONIA) 
reference rate, respectively, plus a spread that is based upon our leverage ratio. The spread ranges from 1.375% to 
2.250%  for  Eurocurrency  loans  and  0.375%  to  1.250%  for  base  rate  loans.  At  October  31,  2022,  the  weighted 
average  interest  rate  on  our  outstanding  borrowings  was  4.97%.  We  also  pay  a  commitment  fee,  based  on  our 
leverage ratio and payable quarterly in arrears, ranging from 0.20% to 0.40% on the average daily unused portion of 
the line of credit. For purposes of this calculation, irrevocable standby letters of credit, which are issued primarily in 
conjunction with our insurance programs, and cash borrowings are included as outstanding under the line of credit.

The Amended  Credit  Facility  contains  certain  covenants,  including  a  maximum  total  net  leverage  ratio  of 
5.00 to 1.00, a maximum secured net leverage ratio of 4.00 to 1.00, and a minimum interest coverage ratio of 1.50 
to 1.00, as well as other financial and non-financial covenants. In the event of a material acquisition, as defined in 
the Amended Credit Facility, we may elect to increase the maximum total net leverage ratio to 5.50 to 1.00 for a total 
of four fiscal quarters and increase the maximum secured net leverage ratio to 4.50 to 1.00 for a total of four fiscal 
quarters. We did not make this election for the Able Acquisition. Our borrowing capacity is subject to, and limited by, 
compliance with the covenants described above. At October 31, 2022, we were in compliance with these covenants 
and expect to be in compliance in the foreseeable future.

On  March  1,  2022,  we  entered  into  a  new  uncommitted  receivable  repurchase  facility  (the  “Receivables 
Facility”) of up to $150 million, which expires on February 28, 2023. The Receivables Facility allows the Company to 
sell a portfolio of available and eligible outstanding U.S. trade accounts receivable to a participating institution and 
simultaneously agree to repurchase them generally on a monthly basis. Under this arrangement, we make floating 

32

rate interest payments equal to the forward-looking term rate based on Secured Overnight Financing Rate (“SOFR”) 
plus 1.05%. These interest payments are payable monthly in arrears. The repurchase price of the receivables in the 
facility is the original face value. Outstanding receivables must be repurchased on a date agreed upon by both the 
buyer and seller, generally on a monthly basis, and on the termination date of the repurchase facility. This facility is 
considered a secured borrowing and provides the buyer with customary rights of termination upon the occurrence of 
certain events of default. We have guaranteed all of the sellers’ obligations under the facility.

During 2022, we made $32.5 million of principal payments under the term loan. At October 31, 2022, the 
total outstanding borrowings and standby letters of credit were $1,271.3 million and $158.3 million, respectively. At 
October 31, 2022, we had up to $612.9 million of borrowing capacity. 

On March 5, 2021, the United Kingdom’s Financial Conduct Authority, the regulator of LIBOR, announced 
that  the  USD  LIBOR  rates  will  no  longer  be  published  after  June  30,  2023.  The  Alternative  Reference  Rates 
Committee, a group of market participants convened by the U.S. Federal Reserve Board and the Federal Reserve 
Bank  of  New  York,  has  recommended  SOFR,  a  rate  calculated  based  on  repurchase  agreements  backed  by 
treasury  securities,  as  its  recommended  alternative  benchmark  rate  to  replace  USD  LIBOR.  We  transitioned  the 
outstanding debt from a LIBOR-based interest rate to a term SOFR-based interest rate, which is set to take effect 
on November 1, 2022.

Reinvestment of Foreign Earnings

We  plan  to  reinvest  our  foreign  earnings  to  fund  future  non-U.S.  growth  and  expansion,  and  we  do  not 
anticipate remitting such earnings to the United States. While U.S. federal tax expense has been recognized as a 
result of the Tax Cuts and Jobs Act of 2017, no deferred tax liabilities with respect to federal and state income taxes 
or foreign withholding taxes have been recognized. We believe that our cash on hand in the United States, along 
with  our  Amended  Credit  Facility  and  future  domestic  cash  flows,  are  sufficient  to  satisfy  our  domestic  liquidity 
requirements. 

Share Repurchases

Effective December 18, 2019, our Board of Directors replaced our then-existing share repurchase program 
with a new share repurchase program under which we may repurchase up to $150.0 million of our common stock. 
We repurchased shares under the Share Repurchase Program during 2022, as summarized below. At October 31, 
2022,  authorization  for  $47.4  million  of  repurchases  remained  under  the  Share  Repurchase  Program.  Effective 
December  9,  2022,  our  Board  of  Directors  expanded  the  Share  Repurchase  Program  by  an  additional  $150.0 
million. There were no share repurchases during 2021.

(in millions, except per share amounts)
Total number of shares purchased
Average price paid per share

Total cash paid for share repurchases

Years Ended October 31,
2021
2022

$ 
$ 

2.3 
42.15 

97.5  $ 

— 
N/A
— 

Proceeds from Federal Energy Savings Performance Contracts

As part of our Technical Solutions business, we enter into energy savings performance contracts (“ESPC”) 
with the federal government pursuant to which we agree to develop, design, engineer, and construct a project and 
guarantee  that  the  project  will  satisfy  agreed-upon  performance  standards.  Proceeds  from  ESPC  projects  are 
generally received in advance of construction through agreements to sell the ESPC receivables to unaffiliated third 
parties.  We  use  the  advances  from  the  third  parties  under  these  agreements  to  finance  the  projects,  which  are 
recorded  as  cash  flows  from  financing  activities.  The  use  of  the  cash  received  under  these  arrangements  to  pay 
project costs is classified as operating cash flows. 

Effect of Inflation

The  rates  of  inflation  experienced  in  recent  years  have  not  had  a  material  impact  on  our  Financial 
Statements. We attempt to recover increased costs by increasing prices for our services to the extent permitted by 
contracts and competition.

33

 
 
 
Regulatory Environment

Our  operations  are  subject  to  various  federal,  state,  and/or  local  laws,  rules,  and  regulations  regulating 
among  other  things,  labor,  wages,  and  health  and  safety  matters,  as  well  as  laws  and  regulations  relating  to  the 
discharge of materials into the environment or otherwise relating to the protection of the environment. Historically, 
the cost of complying with these laws, rules, and regulations has not had a material adverse effect on our financial 
position, results of operations, or cash flows. 

Cash Flows 

In  addition  to  revenues  and  operating  profit,  our  management  views  operating  cash  flows  as  a  good 
indicator  of  financial  performance,  because  strong  operating  cash  flows  provide  opportunities  for  growth  both 
organically  and  through  acquisitions.  Operating  cash  flows  primarily  depend  on:  revenue  levels;  the  quality  and 
timing of collections of accounts receivable; the timing of payments to suppliers and other vendors; the timing and 
amount  of  income  tax  payments;  and  the  timing  and  amount  of  payments  on  insurance  claims  and  legal 
settlements. 

(in millions)
Net cash provided by operating activities of continuing operations

Net cash provided by operating activities of discontinued operations
Net cash provided by operating activities

Years Ended October 31,
2021

2020

2022

$ 

20.4  $ 

314.3  $ 

457.4 

— 
20.4 

— 
314.3 

0.1 
457.5 

Net cash used in investing activities

(241.5)   

(740.0)   

(27.5) 

Net cash provided by (used in) financing activities

235.5 

92.4 

(94.1) 

Operating Activities of Continuing Operations

Net cash provided by operating activities of continuing operations decreased by $293.9 million during 2022, 
as compared to 2021. The decrease was primarily driven by payments made for the Bucio settlement, which was 
recorded within “Other Accrued Liabilities” in the Consolidated Balance Sheets, and deferred remittance of payroll 
taxes in the current year and the timing of client receivable collections and vendor payments.

Net cash provided by operating activities of continuing operations decreased by $143.1 million during 2021, 
as compared to 2020. The decrease was primarily related to the timing of client receivable collections and deferred 
remittance of payroll taxes under the CARES Act in 2021, partially offset by the timing of vendor payments.

Investing Activities

Net  cash  used  in  investing  activities  changed  by  $498.5  million  during  2022,  as  compared  to  2021.  The 
change was primarily related to the Able Acquisition during the fourth quarter of 2021, partially offset by Momentum 
and RavenVolt acquisitions. 

Net  cash  used  in  investing  activities  changed  by  $712.5  million  during  2021,  as  compared  to  2020.  The 

change was primarily related to the Able Acquisition during the fourth quarter of 2021. 

Financing Activities 

Net  cash  provided  by  financing  activities  was  $235.5  million  in  2022,  as  compared  to  net  cash  used  in 
financing activities of $92.4 million in 2021. The change was primarily related to an increase in net borrowings from 
our Amended Credit Facility and Receivable Facility to fund acquisitions and working capital requirements.

Net  cash  provided  by  financing  activities  was  $92.4  million  in  2021,  as  compared  to  net  cash  used  in 
financing  activities  of  $94.1  million  in  2020,  primarily  due  to  higher  net  borrowings  to  partially  fund  the  purchase 
price of the Able Acquisition.

Dividends

On December 5, 2022, we announced a quarterly cash dividend of $0.22 per share on our common stock, 
payable  on  February  6,  2023.  We  declared  a  quarterly  cash  dividend  on  our  common  stock  every  quarter  during 

34

 
 
 
 
 
 
 
 
 
 
 
 
2022, 2021, and 2020. We paid total annual dividends of $51.9 million, $51.0 million, and $49.3 million during 2022, 
2021, and 2020, respectively.

Material Cash Requirements from Contractual and Other Obligations

As  of  October  31,  2022,  our  material  cash  requirements  for  our  known  contractual  and  other  obligations 

were as follows: 

•

Debt  Obligations  and  Interest  Payments  –  Outstanding  payments  on  our  Amended  Credit  Facility  were 
$1,271.3 million, with $32.5 million payable within 12 months. In addition, we have $150.0 million payable 
under  our  Receivables  Facility  that  allows  us  to  sell  a  portfolio  of  available  and  eligible  outstanding  U.S. 
trade accounts receivable of up to $150.0 million to a participating institution and simultaneously agree to 
repurchase  them  generally  on  a  monthly  basis.  We  had  future  interest  payments  based  on  our  hedged 
borrowings  under  our  Amended  Credit  Facility  of  $16.3  million,  which  is  payable  within  12  months.  The 
interest payments on our remaining borrowings under the Amended Credit Facility will be determined based 
upon  the  average  outstanding  balance  of  our  borrowings  and  the  prevailing  interest  rate  during  that  time. 
See  Note  11,  “Credit  Facility,”  in  the  Financial  Statements  for  further  detail  of  our  debt  and  the  timing  of 
expected future principal and interest payments.

• Operating and Finance Leases – We enter into various noncancelable lease agreements for office space, 
parking facilities, warehouses, vehicles, and equipment used in the normal course of business. Operating 
and finance lease obligations were $161.1 million, with $38.4 million payable within 12 months. See Note 5, 
“Leases,” in the Financial Statements for further detail of our obligations and the timing of expected future 
payments.

•

•

•

•

Service Concession Arrangements – As defined under Topic 853, Service Concession Arrangements, our 
leased  location  parking  arrangements  are  represented  as  service  concession  arrangements.  We  had 
contractual payments for these arrangements of $66.0 million, with $17.3 million payable within 12 months. 

Information  Technology  Service  Agreements  –  Information  technology  service  agreements  represent 
outsourced  services  and  licensing  costs  pursuant  to  our  information  technology  agreements.  We  had 
contractual payments for these agreements of $61.4 million, with $38.8 million payable within 12 months.

Benefit Obligations – Expected future payments relating to our defined benefit, postretirement, and deferred 
compensation plans were $39.0 million, with $3.2 million payable in 12 months. These amounts are based 
on expected future service and were calculated using the same assumptions used to measure our benefit 
obligation at October 31, 2022.

CARES  Act  Tax  Obligations  –  We  deferred  approximately  $66  million  of  payroll  tax  provisions  under  the 
CARES Act, which we paid in December 2022. See Note 16, “Income Taxes,” in the Financial Statements 
for further details.

In addition, our material cash requirements for other obligations, for which we cannot reasonably estimate 

future payments, include the following:

• Multiemployer Benefit Plans – In addition to our company sponsored benefit plans, we participate in certain 
multiemployer  pension  and  other  postretirement  plans.  The  cost  of  these  plans  is  equal  to  the  annual 
required  contributions  determined  in  accordance  with  the  provisions  of  negotiated  collective  bargaining 
arrangements.  During  2021,  2020,  and  2019,  contributions  made  to  these  plans  were  $555.1  million, 
$348.8 million, and $335.8 million, respectively; however, our future contributions to the multiemployer plans 
are  dependent  upon  a  number  of  factors,  including  the  funded  status  of  the  plans,  the  ability  of  other 
participating  companies  to  meet  ongoing  funding  obligations,  and  the  level  of  our  ongoing  participation  in 
these plans. Amounts of future contributions that we would be contractually obligated to make pursuant to 
these  plans  cannot  be  reasonably  estimated.  See  Note  12,  “Employee  Benefit  Plans,”  in  the  Financial 
Statements for more information.

•

Self-Insurance Obligations – We may make payments for exposures for which we are self-insured, including 
workers’ compensation, general liability, automobile liability, property damage, and other insurable risks. At 
October  31,  2022,  our  self-insurance  reserves,  net  of  recoverables,  were  $479.9  million.  As  these 
obligations do not have scheduled maturities, we are unable to make a reliable estimate of the amount or 
timing  of  cash  that  may  be  required  to  settle  these  matters.  See  Note  10,  “Insurance,”  in  the  Financial 
Statements for further detail. 

35

•

Unrecognized Tax Benefits – At October 31, 2022, our total liability for unrecognized tax benefits was $10.8 
million. The resolution or settlement of these tax positions with the taxing authorities is subject to significant 
uncertainty, and therefore we are unable to make a reliable estimate of the amount or timing of cash that 
may  be  required  to  settle  these  matters.  In  addition,  certain  of  these  matters  may  not  require  cash 
settlements  due  to  the  exercise  of  credits  and  net  operating  loss  carryforwards  as  well  as  other  offsets, 
including the indirect benefit from other taxing jurisdictions that may be available.

• Contingent Consideration Payable in Connection with Our Acquisition of RavenVolt – At October 31, 2022, 
contingent  consideration  of  up  to  $280.0  million  in  cash  may  be  paid  in  calendar  years  2024,  2025,  and 
2026, if the RavenVolt business achieves certain financial targets, as defined in the merger agreement, in 
calendar years 2023, 2024, and 2025.

Off-Balance Sheet Arrangements

We  have  no  off-balance  sheet  arrangements  other  than  unrecorded  standby  letters  of  credit  and  surety 
bonds. We use letters of credit and surety bonds in the ordinary course of business to ensure the performance of 
contractual obligations and to collateralize self-insurance obligations in the event we are unable to meet our claim 
payment  obligations.  As  we  already  have  reserves  on  our  books  for  the  claims  costs,  these  do  not  represent 
additional  liabilities.  The  surety  bonds  typically  remain  in  force  for  one  to  five  years  and  may  include  optional 
renewal periods. As of October 31, 2022, these letters of credit and surety bonds totaled $158.3 million and $618.6 
million, respectively. Neither of these arrangements has a material current effect, or is reasonably likely to have a 
material  future  effect,  on  our  financial  condition,  revenues  or  expenses,  results  of  operations,  liquidity,  capital 
expenditures, or capital resources. 

36

Critical Accounting Policies and Estimates

The preparation of consolidated financial statements in accordance with United States generally accepted 
accounting  principles  requires  our  management  to  make  certain  estimates  that  affect  the  reported  amounts.  We 
base our estimates on historical experience, known or expected trends, independent valuations, and various other 
assumptions that we believe to be reasonable under the circumstances. As future events and their effects cannot be 
determined with precision, actual results could differ significantly from these estimates. As a result of our Acquisition 
of  RavenVolt,  we  added  “Contingent  Consideration”  to  our  critical  accounting  policies  and  estimates  in  2022.  We 
removed  “Customer  Relationships”  and  “Contingencies  and  Litigation”.  There  have  been  no  other  significant 
changes  to  our  critical  accounting  policies  and  estimates  for  the  year  ended  October  31,  2022.  We  believe  the 
following critical accounting policies govern the more significant judgments and estimates used in the preparation of 
our Financial Statements.

37

Description

Judgments and Uncertainties

Effect if Actual Results Differ from Assumptions

Valuation of Long-Lived 
Assets
We evaluate our fixed assets 
and amortizable intangible 
assets for impairment 
whenever events or changes 
in circumstances indicate that 
the carrying amount of such 
assets may not be 
recoverable. These events and 
circumstances include, but are 
not limited to: higher than 
expected attrition for customer 
relationships; a current 
expectation that a long-lived 
asset will be disposed of 
significantly before the end of 
its previously estimated useful 
life, such as when we classify 
a business as held for sale; a 
significant adverse change in 
the extent or manner in which 
we use a long-lived asset; or a 
change in the physical 
condition of a long-lived asset.   
Undiscounted cash flow 
analyses are used to 
determine if impairment exists; 
if impairment is determined to 
exist, the loss is calculated 
based on estimated fair value.  
Goodwill is not amortized but 
rather tested at least annually 
for impairment or more often if 
events or changes in 
circumstances indicate it is 
more likely than not that the 
carrying amount of the asset 
may not be recoverable. 
Goodwill is tested for 
impairment at the reporting 
unit level, which represents an 
operating segment or a 
component of an operating 
segment. Goodwill is tested for 
impairment by either 
performing a qualitative 
evaluation or a quantitative 
test. The qualitative evaluation 
is an assessment of factors to 
determine whether it is more 
likely than not that the fair 
value of a reporting unit is less 
than its carrying amount, 
including goodwill. We may 
elect not to perform the 
qualitative assessment for 
some or all of our reporting 
units and instead perform a 
quantitative impairment test.   

Our impairment evaluations require 
us to apply judgment in determining 
whether a triggering event has 
occurred, including the evaluation of 
whether it is more likely than not that 
a long-lived asset will be disposed of 
significantly before the end of its 
previously estimated useful life. 
Incorrect estimation of useful lives 
may result in inaccurate depreciation 
and amortization charges over future 
periods leading, to future impairment. 
Our impairment loss calculations 
contain uncertainties because they 
require management to make 
assumptions and to apply judgment 
to estimate future cash flows and 
asset fair values, including 
forecasting useful lives of the assets 
and selecting the discount rate that 
reflects the risk inherent in future 
cash flows.
We estimate the fair value of each 
reporting unit using a combination of 
the income approach and the market 
approach.
The income approach incorporates 
the use of a discounted cash flow 
method in which the estimated future 
cash flows and terminal value are 
calculated for each reporting unit and 
then discounted to present value 
using an appropriate discount rate. 
The valuation of our reporting units 
requires significant judgment in 
evaluation of recent indicators of 
market activity and estimated future 
cash flows, discount rates, and other 
factors. Our impairment analyses 
contain inherent uncertainties due to 
uncontrollable events that could 
positively or negatively impact 
anticipated future economic and 
operating conditions.
In making these estimates, the 
weighted-average cost of capital is 
utilized to calculate the present value 
of future cash flows and terminal 
value. Many variables go into 
estimating future cash flows, 
including estimates of our future 
revenue growth and operating 
results. When estimating our 
projected revenue growth and future 
operating results, we consider 
industry trends, economic data, and 
our competitive advantage. 
The market approach estimates fair 
value of a reporting unit by using 
market comparables for reasonably 
similar public companies.

During the last three years, we have not made any changes 
in the accounting methodology used to evaluate the 
impairment of long-lived assets or to estimate the useful lives 
of our long-lived assets. Additionally, we have not made any 
changes in the accounting methodology used to evaluate 
impairment of goodwill during the last three years.

At October 31, 2022, we had $2.5 billion of goodwill. Our 
goodwill is included in the following segments:

$1.1 billion — B&I 

$502.2 million — M&D

$459.3 million — Education

$68.7 million — Aviation

$367.4 million — Technical Solutions 

A goodwill impairment analysis was performed for each of our 
reporting units on August 1, 2022. Based on these studies, 
the implied fair value of each of our reporting units was 
substantially in excess of its carrying value. Therefore, we 
concluded there were no indicators of impairment. A 10% 
decrease in the estimated fair value of any of our reporting 
units would not have resulted in a different conclusion.

During the third quarter of 2021, we recognized a non-cash 
impairment charge totaling $9.1 million in our Corporate 
segment for previously capitalized internal-use software 
related to our ERP system implementation. The Company 
determined that certain components that were previously 
developed would no longer be integrated into the new ERP 
system. The impairment charge reduced the carrying value to 
zero for those components.

During the second quarter of 2020, given the general 
deterioration in economic and market conditions arising from 
the Pandemic, we identified a triggering event indicating 
possible impairment of goodwill and intangible assets. For the 
three goodwill reporting units tested quantitatively, we 
estimated the fair value using a weighting of fair values 
derived from an income approach and a market approach. 
Based on the evaluation performed, we determined that 
goodwill was impaired for each of the three goodwill reporting 
units evaluated and recognized a non-cash impairment 
charge totaling $163.8 million ($99.3 million related to 
Education, $55.5 million related to Aviation, and $9.0 million 
related to our UK Technical Solutions business). We also 
recognized intangible asset impairment charges of $5.6 
million related to Aviation and $3.4 million related to our UK 
Technical Solutions business. We performed our annual 
goodwill impairment analysis on August 1, 2020, using a 
qualitative approach since there were no indicators of 
impairment subsequent to our quantitative analysis 
performed in the second quarter of 2020 as discussed above. 
As a result of the qualitative analysis, we concluded that 
there were no further impairments.  

38

Judgments and Uncertainties

Effect if Actual Results Differ from Assumptions

We have not made any changes in the accounting 
methodology used to establish our self-insurance 
liabilities during the past three years.

After analyzing recent loss development patterns, 
comparing the loss development patterns against 
benchmarks, and applying actuarial projection 
methods to estimate the ultimate losses, we 
decreased our total reserves related to prior years 
known claims as well as our estimate of the loss 
amounts associated with IBNR Claims during 2022 
by $36.8 million. In 2021, we decreased our total 
reserves related to prior years claims by $36.0 
million.

It is possible that actual results could differ from 
recorded self-insurance liabilities. A 10% change in 
our projected ultimate losses would have affected 
net income by approximately $34.5 million for 2022.

Our self-insurance liabilities 
contain uncertainties due to 
assumptions required and 
judgment used. 

Costs to settle our obligations, 
including legal and healthcare 
costs, could fluctuate and cause 
estimates of our self-insurance 
liabilities to change. 

Incident rates, including frequency 
and severity, could fluctuate and 
cause the estimates in our self-
insurance liabilities to change.

These estimates are subject to: 
changes in the regulatory 
environment; fluctuations in 
projected exposures, including 
payroll, revenues, and the number 
of vehicle units; and the frequency, 
lag, and severity of claims.
The full extent of certain claims, 
especially workers’ compensation 
and general liability claims, may 
not be fully determined for several 
years. 

In addition, if the reserves related 
to self-insurance or high deductible 
programs from acquired 
businesses are not adequate to 
cover damages resulting from 
future accidents or other incidents, 
we may be exposed to substantial 
losses arising from future claim 
developments.

Description

Insurance Reserves

We use a combination of insured 
and self-insurance programs to 
cover workers’ compensation, 
general liability, automobile liability, 
property damage, and other 
insurable risks. 

Insurance claim liabilities 
represent our estimate of retained 
risks without regard to insurance 
coverage. We retain a substantial 
portion of the risk related to certain 
workers’ compensation and 
medical claims. Liabilities 
associated with these losses 
include estimates of both claims 
filed and IBNR Claims.

With the assistance of third-party 
actuaries, we periodically review 
our estimate of ultimate losses for 
IBNR Claims and adjust our 
required self-insurance reserves 
as appropriate. As part of this 
evaluation, we review the status of 
existing and new claim reserves as 
established by our third-party 
claims administrators. 

The third-party claims 
administrators establish the case 
reserves based upon known 
factors related to the type and 
severity of the claims, 
demographic data, legislative 
matters, and case law, as 
appropriate. 

We compare actual trends to 
expected trends and monitor 
claims development. 

The specific case reserves 
estimated by the third-party 
administrators are provided to an 
actuary who assists us in 
projecting an actuarial estimate of 
the overall ultimate losses for our 
self-insured or high deductible 
programs. The projection includes 
the case reserves plus an actuarial 
estimate of reserves required for 
additional developments, including 
IBNR Claims. 

We utilize the results of actuarial 
studies to estimate our insurance 
rates and insurance reserves for 
future periods and to adjust 
reserves, if appropriate, for prior 
years.

39

 
Description

Judgments and Uncertainties

Effect if Actual Results Differ from Assumptions

Contingent Consideration 

The acquisition of RavenVolt 
included contingent earn-out 
arrangement, which is based on 
the achievement of future income 
thresholds or other metrics. The 
contingent earn-out arrangements 
are based upon our valuations of 
the acquired companies and 
reduce the risk of overpaying for 
acquisitions if the projected 
financial results are not achieved.

The fair values of these earn-out 
arrangements are included as part 
of the purchase price of the 
acquired companies on their 
respective acquisition dates. For 
each transaction, we estimate the 
fair value of contingent earn-out 
payments as part of the initial 
purchase price and record the 
estimated fair value of contingent 
consideration as a liability on the 
Consolidated Balance Sheets.  
The fair values of the earn-out 
arrangements are estimated by 
discounting the expected future 
contingent payments to present 
value using a variation of the 
Income Approach, known as the 
Real Option method. 

To estimate the fair value of the 
contingent consideration on the 
date of acquisition, we used the 
Real Options method.  The key 
assumptions used in our valuation 
were: i) forecast of revenues and 
EBITDA margins, ii) the volatility 
associated with the EBITDA, iii) 
risk-adjusted discount rate applied 
to forecasted EBITDA, and (iv) the 
credit-adjusted discount rate 
related to the payment of the 
contingent consideration.  A 
simulation of one million scenarios  
was performed with the assistance 
of a third-party valuation specialist, 
resulting in a fair value for the 
cumulative contingent 
consideration for calendar years 
2023 through 2025 totaling $59 
million. 

These estimates are influenced by 
many factors, including historical 
financial information, guideline 
public company data, and 
management's expectations for 
future customer growth as a 
combined company. Changes in 
these inputs could have a 
significant impact on the initial fair 
value of the contingent 
consideration liability.  

We review and re-assess the estimated fair value of 
contingent consideration on a quarterly basis, and 
the updated fair value could be materially different 
from the initial estimates or prior quarterly amounts. 
Changes in the estimated fair value of our 
contingent consideration and adjustments to the 
estimated fair value related to changes in all other 
unobservable inputs will be recognized within 
“Operating Expenses” in the Consolidated 
Statements of Comprehensive Income (Loss). 

At October 31, 2022, we recorded $59.0 million of 
contingent consideration liability related to the 
RavenVolt  acquisition. The cumulative maximum of 
the earn-out payments is $280.0 million, if 
RavenVolt achieves certain EBITDA (as defined in 
the RavenVolt merger agreement) targets. Pursuant 
to the RavenVolt merger agreement, former owners 
of RavenVolt would be entitled to a payment of up to 
$75.0 million in calendar year 2024 for achieving 
certain EBITDA targets in calendar year 2023; $75.0 
million in calendar year 2025 for achieving certain 
EBITDA targets in calendar year 2024; and $130.0 
million in calendar year 2026 for achieving certain 
EBITDA targets in calendar year 2025. If the 
EBITDA achieved for calendar years 2023 - 2025 
cumulatively meets the defined EBITDA targets, the 
entire $280.0 million would be paid in calendar year 
2026, minus any earn-out payments made in 2024 
and 2025. The actual achievement of contingent 
considerations payments in 2024, 2025, and 2026 
could be materially different than the initial fair value 
of $59 million. 

40

Recent Accounting Pronouncements
Accounting 
Standard 
Updates

Topic

Summary

2021-01

Reference Rate 
Reform (Topic 848): 
Scope

This Accounting Standard Update (“ASU”), issued in January 
2021, clarifies that derivatives affected by the discounting 
transition are explicitly eligible for certain optional expedients 
and exceptions under Topic 848. 

Effective November 1, 2023, we applied available practical 
expedients under ASC 848 to account for modifications, 
changes in critical terms, and updates to the designated 
hedged risks as qualifying changes have been made to 
applicable debt and derivative contracts as if they were not 
substantial.

2020-04

Reference Rate 
Reform (Topic 848): 
Facilitation of the 
Effects of Reference 
Rate Reform on 
Financial Reporting

This ASU, issued in March 2020, provides optional 
expedients to assist with the discontinuance of LIBOR. The 
expedients allow companies to ease the potential accounting 
burden when modifying contracts and hedging relationships 
that use LIBOR as a reference rate, if certain criteria are 
met. 

Effective November 1, 2023, we applied available practical 
expedients under ASC 848 to account for modifications, 
changes in critical terms, and updates to the designated 
hedged risks as qualifying changes have been made to 
applicable debt and derivative contracts as if they were not 
substantial.

Effective Date/
Method of Adoption

This update was effective 
upon issuance and can 
be applied to hedging 
relationships 
retrospectively or 
prospectively through 
December 31, 2022.

This update was effective 
upon issuance and can 
be applied prospectively 
to contract modifications 
made and hedging 
relationships entered into 
or evaluated through 
December 31, 2022.

41

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK.

We have market risk exposure related to interest rates and foreign currency exchange rates. Market risk is 
measured  as  the  potential  negative  impact  on  earnings,  cash  flows,  or  fair  values  resulting  from  a  hypothetical 
change in interest rates or foreign currency exchange rates.

Interest Rate Risk

We  are  primarily  exposed  to  interest  rate  risk  through  our  variable  rate  borrowings  under  our  Amended 
Credit  Facility,  as  further  described  in  Note  11,  “Debt,”  in  the  Financial  Statements.  Under  the  Amended  Credit 
Facility,  the  term  loan  and  U.S.-dollar-denominated  borrowings  under  the  revolver  bear  interest  at  a  rate  equal  to 
one-month LIBOR plus a spread. Euro- and sterling-denominated borrowings under the revolver bear at rate equal 
to  the  EURIBOR  and  SONIA  reference  rates,  respectively,  plus  a  spread.  At  October  31,  2022,  we  had  total 
outstanding borrowings of $1,271.3 million. To limit exposure to upward movements in interest rates associated with 
our floating-rate, LIBOR-based borrowings, we entered into interest rate swap agreements to fix the interest rates 
on  a  portion  of  our  outstanding  borrowings. At  October  31,  2022,  we  had  interest  rate  swaps  with  an  underlying 
notional  amount  of  $650.0  million  and  fixed  interest  rates  ranging  from  1.78%  to  2.98%.  Based  on  our  average 
borrowings,  interest  rates,  and  interest  rate  swaps  in  effect  at  October  31,  2022  and  2021,  a  100  basis  point 
increase in LIBOR, EURIBOR, and SONIA would decrease our future earnings and cash flows by $5.2 million and 
$7.1 million, respectively. As actual interest rate movements over time are uncertain, our interest rate swaps pose 
potential interest rate risks if interest rates decrease. As of October 31, 2022, the fair value of our interest rate swap 
agreements was an asset of $36.9 million.

Foreign Currency Exchange Rate Risk

We are primarily exposed to the impact of foreign exchange rate risk through our UK operations where the 
functional  currency  is  the  British  pound  sterling  (“GBP”).  As  we  intend  to  remain  permanently  invested  in  these 
foreign operations, we do not utilize hedging instruments to mitigate foreign currency exchange risks. If we change 
our  intent  with  respect  to  such  international  investment,  we  would  expect  to  implement  strategies  designed  to 
manage those risks in an effort to mitigate the effect of foreign currency fluctuations on our earnings and cash flows.

42

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA.

Report of Independent Registered Public Accounting Firm

To the Stockholders and Board of Directors
ABM Industries Incorporated:

Opinion on the Consolidated Financial Statements

We have audited the accompanying consolidated balance sheets of ABM Industries Incorporated and subsidiaries (the Company) 
as of October 31, 2022 and 2021, the related consolidated statements of comprehensive income (loss), stockholders’ equity, and 
cash flows for each of the years in the three-year period ended October 31, 2022, and the related notes and financial statement 
schedule II (collectively, the consolidated financial statements). In our opinion, the consolidated financial statements present fairly, 
in all material respects, the financial position of the Company as of October 31, 2022 and 2021, and the results of its operations 
and its cash flows for each of the years in the three-year period ended October 31, 2022, in conformity with U.S. generally 
accepted accounting principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), the Company’s internal control over financial reporting as of October 31, 2022, based on criteria established in Internal 
Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission, and 
our report dated December 21, 2022 expressed an unqualified opinion on the effectiveness of the Company’s internal control over 
financial reporting.

Basis for Opinion

These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an 
opinion on these consolidated financial statements based on our audits. We are a public accounting firm registered with the 
PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and 
the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, 
whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the 
consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such 
procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial 
statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, 
as well as evaluating the overall presentation of the consolidated financial statements. We believe that our audits provide a 
reasonable basis for our opinion.

Critical Audit Matters

The critical audit matters communicated below are matters arising from the current period audit of the consolidated financial 
statements that were communicated or required to be communicated to the audit committee and that: (1) relate to accounts or 
disclosures that are material to the consolidated financial statements and (2) involved our especially challenging, subjective, or 
complex judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated financial 
statements, taken as a whole, and we are not, by communicating the critical audit matters below, providing separate opinions on 
the critical audit matters or on the accounts or disclosures to which they relate.

Initial fair value measurement of the contingent consideration liability associated with the acquisition of RavenVolt

As discussed in Note 3 to the consolidated financial statements, on September 1, 2022, the Company acquired 
RavenVolt, Inc. (RavenVolt) for cash of $170 million and contingent consideration up to $280 million, if the RavenVolt 
business achieves certain earnings before interest, taxes, depreciation, and amortization (EBITDA) targets in calendar 

43

years 2023, 2024 and 2025 (the contingent consideration liability). At the acquisition date, the Company recognized the 
contingent consideration liability at its estimated fair value. The initial fair value of the contingent consideration liability 
related to the acquisition of RavenVolt was $59 million. 

We identified the assessment of the initial fair value measurement of the contingent consideration liability as a critical audit 
matter. A high degree of subjectivity was required to evaluate certain assumptions used to determine the fair value of the 
liability. The key assumptions included the forecast of revenues and EBITDA margins for the RavenVolt business, the 
volatility associated with the EBITDA of the RavenVolt business, the risk-adjusted discount rate applied to forecasted 
EBITDA, and the credit-adjusted discount rate related to the payment of the contingent consideration. Changes in these 
inputs could have a significant impact on the initial fair value of the contingent consideration liability. Valuation 
professionals with specialized skills and knowledge were also required to assess the volatility, the risk-adjusted discount 
rate, and the credit-adjusted discount rate. 

The following are the primary procedures we performed to address this critical audit matter. We evaluated the design and 
tested the operating effectiveness of certain internal controls related to the Company’s initial fair value measurement 
process for the contingent consideration liability. This included controls related to the development of the key 
assumptions. We evaluated the forecasted revenues by comparing them to pre-acquisition historical audited financial 
statements and the current year unaudited results of the RavenVolt business, the customer backlog, and customer 
purchase orders. We evaluated the forecasted EBITDA margins by comparing them to the pre-acquisition historical 
audited financial statements and current year unaudited results of the RavenVolt business. We involved valuation 
professionals with specialized skills and knowledge, who assisted in:

•

•
•

•

•

evaluating the risk-adjusted discount rate for consistency with the internal rate of return for the RavenVolt 
business and the period of the earnout 
evaluating the volatility by comparing it to the asset volatility of publicly traded guideline companies
evaluating the credit-adjusted discount rate by comparing it to a credit-adjusted discount rate that was 
independently developed
performing sensitivity analyses over the estimated fair value of the contingent consideration liability by considering 
reasonably possible changes to forecasted revenues and EBITDA margins and comparing the results to the 
Company’s estimate
developing a fair value estimate of the contingent consideration liability using the Company’s forecasted EBITDA 
for the RavenVolt business, the risk-adjusted discount rate, the independently developed credit-adjusted discount 
rate, and a range of volatilities, and comparing it to the Company’s estimate.

Valuation of self-insurance liabilities

As discussed in Notes 2 and 10 to the consolidated financial statements, the Company uses a combination of insured and 
self-insurance programs to cover workers’ compensation, general liability, automobile liability, property damage, and other 
insurable risks. The balance of casualty program insurance reserves, net of recoverables, as of October 31, 2022 
amounted to $479.9 million. The Company engages actuaries to estimate its self-insurance liabilities at least annually.

We identified the evaluation of the self-insurance liabilities existing prior to the acquisition of Able as a critical audit matter 
because it involves a high degree of judgment and actuarial expertise to assess: (1) the actuarial models used and (2) 
estimated incurred but not reported claims based on application of loss development factors to historical claims 
experience.

The following are the primary procedures we performed to address this critical audit matter. We evaluated the design and 
tested the operating effectiveness of certain internal controls over the Company’s self-insurance liability process, including 
controls related to (1) evaluation of claims information sent to the actuary, (2) estimation of incurred but not reported 
claims based on the application of loss development factors to historical claims experience, and (3) evaluation of the 
actuarial report and the external actuarial specialist’s qualifications and competency. We evaluated the Company’s 
historical ability to estimate self-insurance liabilities by comparing the prior year recorded amounts to the subsequent 
claim development. We tested a sample of the claims data utilized by the Company’s actuaries by comparing it to 
underlying claims details; and involved an actuarial professional with specialized skills and knowledge who assisted in the:

•

assessment of the actuarial models used by the Company for consistency with generally accepted actuarial 
standards and

44

•

development of an actuarial estimate of self-insurance liabilities based on the Company’s underlying historical 
paid and incurred loss data for comparison with the liabilities recorded by the Company

/s/ KPMG LLP

We have served as the Company’s auditor since 1980.

New York, New York
December 21, 2022

45

Report of Independent Registered Public Accounting Firm

To the Stockholders and Board of Directors 
ABM Industries Incorporated:

Opinion on Internal Control Over Financial Reporting

We have audited ABM Industries Incorporated and subsidiaries' (the Company) internal control over financial reporting as of 
October 31, 2022, based on criteria established in Internal Control – Integrated Framework (2013) issued by the Committee of 
Sponsoring Organizations of the Treadway Commission. In our opinion, the Company maintained, in all material respects, 
effective internal control over financial reporting as of October 31, 2022, based on criteria established in Internal Control – 
Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), the consolidated balance sheets of the Company as of October 31, 2022 and 2021, the related consolidated statements 
of comprehensive income (loss), stockholders’ equity, and cash flows for each of the years in the three-year period ended 
October 31, 2022, and the related notes and financial statement schedule II (collectively, the consolidated financial statements), 
and our report dated December 21, 2022 expressed an unqualified opinion on those consolidated financial statements.

Basis for Opinion

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its 
assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Report 
on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over 
financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be 
independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and 
regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material 
respects. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial 
reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of 
internal control based on the assessed risk. Our audit also included performing such other procedures as we considered 
necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control Over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that 
(1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of
the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of
financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the
company are being made only in accordance with authorizations of management and directors of the company; and (3) provide
reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s
assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

/s/ KPMG LLP

New York, New York 
December 21, 2022

46

ABM INDUSTRIES INCORPORATED AND SUBSIDIARIES

CONSOLIDATED BALANCE SHEETS

(in millions, except share and per share amounts)
ASSETS
Current assets

Cash and cash equivalents
Trade accounts receivable, net of allowances of $22.6 and $32.7 
    at October 31, 2022 and 2021, respectively
Costs incurred in excess of amounts billed
Prepaid expenses
Other current assets

Total current assets

Other investments
Property, plant and equipment, net of accumulated depreciation of $296.9 and 
    $274.7 at October 31, 2022 and 2021, respectively

Right-of-use assets
Other intangible assets, net of accumulated amortization of $459.8 and $389.3 

at October 31, 2022 and 2021, respectively

Goodwill
Other noncurrent assets
Total assets
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities

Current portion of debt, net
Trade accounts payable
Accrued compensation
Accrued taxes—other than income
Insurance claims
Income taxes payable
Current portion of lease liabilities 
Other accrued liabilities

Total current liabilities

Long-term debt, net
Long-term lease liabilities
Deferred income tax liability, net
Noncurrent insurance claims
Other noncurrent liabilities
Noncurrent income taxes payable

Total liabilities

Commitments and contingencies
Stockholders’ Equity

October 31,

2022

2021

$ 

73.0  $ 

62.8 

$ 

$ 

1,278.7 
75.8 
82.1 
51.6 
1,561.2 
14.5 

125.4 

115.2 

378.5 
2,485.6 
188.5 
4,868.9  $ 

181.5  $ 
315.5 
246.6 
124.7 
171.4 
6.6 
30.3 
276.5 
1,353.2 
1,086.3 
104.5 
89.7 
387.7 
126.0 
4.2 
3,151.7 

1,137.1 
52.5 
88.7 
60.0 
1,401.2 
11.8 

111.9 

126.5 

424.8 
2,228.9 
131.2 
4,436.2 

31.4 
289.4 
238.0 
124.9 
171.4 
11.4 
31.8 
387.4 
1,285.8 
852.8 
116.6 
22.5 
413.3 
123.5 
12.5 
2,827.0 

Preferred stock, $0.01 par value; 500,000 shares authorized; none issued 

— 

— 

Common stock, $0.01 par value; 100,000,000 shares authorized;
    65,587,894 and 67,302,449 shares issued and outstanding at 
    October 31, 2022 and 2021, respectively
Additional paid-in capital
Accumulated other comprehensive loss, net of taxes
Retained earnings
Total stockholders’ equity

Total liabilities and stockholders’ equity

$ 

See accompanying notes to consolidated financial statements.

0.7 
675.5 
(16.2)   

1,057.2 
1,717.2 
4,868.9  $ 

0.7 
750.9 
(22.5) 
880.2 
1,609.2 
4,436.2 

47 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ABM INDUSTRIES INCORPORATED AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)

Years Ended October 31,
2021

2020

2022

$ 

7,806.6  $ 
6,757.5 
628.3 

6,228.6  $ 
5,258.2 
719.2 

5,987.6 
5,157.0 
506.1 

(in millions, except per share amounts)
Revenues
Operating expenses
Selling, general and administrative expenses

Restructuring and related expenses

Amortization of intangible assets 
Impairment loss of goodwill and other intangibles 
Operating profit
Income from unconsolidated affiliates
Interest expense
Income from continuing operations before income taxes
Income tax provision
Income from continuing operations
Income from discontinued operations, net of taxes
Net income
Other comprehensive income (loss)

Interest rate swaps
Foreign currency translation and other
Income tax (provision) benefit

Comprehensive income (loss)

Net income per common share — Basic
Income from continuing operations
Income from discontinued operations
Net income

Net income per common share — Diluted
Income from continuing operations
Income from discontinued operations
Net income

— 

72.1 
— 
348.8 
2.4 
(41.1)   
310.0 
(79.6)   
230.4 
— 
230.4 

36.7 
(19.8)   
(10.5)   
236.9  $ 

3.44  $ 
— 
3.44  $ 

3.41  $ 
— 
3.41  $ 

— 

45.0 
— 
206.3 
2.1 
(28.6)   
179.8 
(53.5)   
126.3 
— 
126.3 

4.5 
5.3 
(1.5)   
134.5  $ 

1.87  $ 
— 
1.87  $ 

1.86  $ 
— 
1.86  $ 

$ 

$ 

$ 

$ 

$ 

7.6 

48.4 
172.8 
95.7 
2.2 
(44.6) 
53.3 
(53.1) 
0.2 
0.1 
0.3 

(7.6) 
(1.8) 
2.4 
(6.6) 

0.00 
— 
0.00 

0.00 
— 
0.00 

66.9 
67.3 

Weighted-average common and common equivalent shares 
outstanding
Basic
Diluted

67.1 
67.5 

67.4 
68.0 

See accompanying notes to consolidated financial statements.

48 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ABM INDUSTRIES INCORPORATED AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY 

(in millions, except per share amounts)

Common Stock

Balance, beginning of year

Stock issued under employee stock purchase and share-based
   compensation plans

Repurchase of common stock

Balance, end of year

Additional Paid-in Capital

Balance, beginning of year

Taxes withheld under employee stock purchase and share-

based compensation plans, net

Share-based compensation expense

Repurchase of common stock

Balance, end of year

Accumulated Other Comprehensive Loss, Net of Taxes

Balance, beginning of year

Other comprehensive income (loss)

Balance, end of year

Retained Earnings

Balance, beginning of year

Net income

Dividends

Common stock ($0.78, $0.76, and $0.74 per share)

Stock issued under share-based compensation plans

   Balance, end of year

Total Stockholders’ Equity

Years Ended October 31,

2022

2021

2020

Shares

Amount

Shares

Amount

Shares

Amount

67.3  $ 

0.6 

(2.3) 

65.5 

0.7 

— 

— 

0.7 

750.9 

(8.4) 

30.5 

(97.5) 

675.5 

(22.5) 

6.3 

(16.2) 

880.2 

230.4 

(51.9) 

(1.5) 

1,057.2 

$  1,717.2 

66.7  $ 

0.6 

— 

67.3 

0.7 

— 

— 

0.7 

724.1 

(6.7) 

33.5 

— 

750.9 

(30.8) 

8.2 

(22.5) 

806.4 

126.3 

(51.0) 

(1.5) 

880.2 

66.6  $ 

0.3 

(0.2) 

66.7 

0.7 

— 

— 

0.7 

708.9 

— 

20.3 

(5.1) 

724.1 

(23.9) 

(6.9) 

(30.8) 

856.3 

0.3 

(49.3) 

(0.9) 

806.4 

$  1,609.2 

$  1,500.3 

See accompanying notes to consolidated financial statements.

49 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ABM INDUSTRIES INCORPORATED AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF CASH FLOWS

Years Ended October 31,

2022

2021

2020

$ 

230.4  $ 

126.3  $ 

(in millions)

Cash flows from operating activities

Net income

Income from discontinued operations, net of taxes

Income from continuing operations
Adjustments to reconcile income from continuing operations to net cash provided by
    operating activities of continuing operations

Depreciation and amortization

Impairment loss on goodwill and other intangibles

Impairment loss on fixed assets

Deferred income taxes

Share-based compensation expense

(Recovery of)/Provision for bad debt

Amortization of accumulated other comprehensive gain on interest rate swaps

Discount accretion on insurance claims

(Gain)/Loss on sale of assets

Reserves on other assets

Income from unconsolidated affiliates

Distributions from unconsolidated affiliates

Changes in operating assets and liabilities, net of effects of acquisitions

Trade accounts receivable and costs incurred in excess of amounts billed

Prepaid expenses and other current assets

Right-of-use assets

Other noncurrent assets

Trade accounts payable and other accrued liabilities

Long-term lease liabilities 

Insurance claims

Income taxes payable

Other noncurrent liabilities

Total adjustments

Net cash provided by operating activities of continuing operations

Net cash provided by operating activities of discontinued operations

Net cash provided by operating activities

Cash flows from investing activities

Additions to property, plant and equipment

Proceeds from sale of assets

Proceeds from redemption of auction rate security

Investments in equity securities

Purchase of business, net of cash acquired
Net cash used in investing activities

Cash flows from financing activities

Taxes withheld from issuance of share-based compensation awards, net 

Repurchases of common stock

Dividends paid

Deferred financing costs paid

Borrowings from debt

Repayment of borrowings from debt

Changes in book cash overdrafts

Financing of energy savings performance contracts

Repayment of finance lease obligations

Net cash provided by (used in) financing activities

Effect of exchange rate changes on cash and cash equivalents

Net increase (decrease) in cash and cash equivalents

Cash and cash equivalents at beginning of year

Cash and cash equivalents at end of year

— 

230.4 

112.4 

— 

— 

67.7 

30.5 

(7.7) 

(4.8) 

0.1 

(0.8) 

— 

(2.4) 

1.9 

(143.8) 

19.7 

14.7 

(21.2) 

(143.0) 

(15.2) 

(17.4) 

(31.8) 

(69.0) 

(210.0) 

20.4 

— 

20.4 

(50.8) 

6.0 

— 

(2.1) 

(194.6) 
(241.5) 

(9.9) 

(97.5) 

(51.9) 

— 

1,479.4 

(1,096.9) 

4.3 

9.9 

(1.9) 

235.5 

(4.2) 

10.2 

62.8 

— 

126.3 

89.9 

— 

9.1 

(48.0) 

33.5 

0.6 

(6.4) 

0.1 

0.2 

— 

(2.1) 

1.9 

(124.5) 

6.8 

19.3 

13.8 

265.7 

(16.3) 

(28.4) 

8.3 

(35.4) 

188.0 

314.3 

— 

314.3 

4.4 

— 

— 

(710.2) 
(740.0) 

(8.1) 

— 

(51.0) 

(6.4) 

357.7 

(194.2) 

(17.9) 

15.1 

(2.8) 

92.4 

1.9 

(331.4) 

394.2 

0.3 

(0.1) 

0.2 

96.4 

172.8 

— 

(36.6) 

20.3 

19.6 

(6.7) 

0.8 

2.1 

17.6 

(2.2) 

0.1 

141.4 

(15.5) 

24.4 

(10.4) 

(53.5) 

(22.9) 

5.7 

7.6 

96.2 

457.2 

457.4 

0.1 

457.5 

5.5 

5.0 

— 

— 
(27.5) 

(0.9) 

(5.1) 

(49.3) 

(4.4) 

1,058.5 

(1,141.6) 

41.2 

11.1 

(3.4) 

(94.1) 

(0.2) 

335.7 

58.5 

394.2 

(34.3) 

(38.0) 

$ 

73.0  $ 

62.8  $ 

50 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ABM INDUSTRIES INCORPORATED AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF CASH FLOWS

(continued)

(in millions)

Supplemental cash flow information

Income tax payments, net

Interest paid on credit facility

Years Ended October 31,

2022

2021

2020

$ 

46.4  $ 

28.9 

93.5  $ 

14.3 

82.2 

32.9 

See accompanying notes to consolidated financial statements.

51 
 
 
ABM INDUSTRIES INCORPORATED AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

1. THE COMPANY AND NATURE OF OPERATIONS

ABM is a leading provider of integrated facility services with a mission to make a difference, every person, 

every day. We are organized into four industry groups and one Technical Solutions segment: 

Through  these  groups,  we  offer  janitorial,  facilities  engineering,  parking,  and  specialized  mechanical  and 

electrical technical solutions, on a standalone basis or in combination with other services.

2. BASIS OF PRESENTATION AND SIGNIFICANT ACCOUNTING POLICIES

Basis of Presentation and Principles of Consolidation

The  Financial  Statements  have  been  prepared  in  accordance  with  United  States  generally  accepted 
accounting principles (“U.S. GAAP”) and with the rules and regulations of the SEC, specifically Regulation S-X and 
the instructions to Form 10-K. Unless otherwise indicated, all references to years are to our fiscal year, which ends 
on October 31.

The Financial Statements include the accounts of ABM and all of our consolidated subsidiaries. We account 
for ABM’s investments in unconsolidated affiliates under the equity method of accounting. We include the results of 
acquired  businesses  in  the  Consolidated  Statements  of  Comprehensive  Income  (Loss)  from  their  respective 
acquisition dates. All intercompany accounts and transactions have been eliminated in consolidation. 

The  preparation  of  consolidated  financial  statements  in  accordance  with  U.S.  GAAP  requires  our 
management  to  make  certain  estimates  that  affect  reported  amounts.  We  base  our  estimates  on  historical 
experience, known or expected trends, independent valuations, and various other assumptions that we believe to 
be  reasonable  under  the  circumstances. As  future  events  and  their  effects  cannot  be  determined  with  precision, 
actual results could differ significantly from these estimates. 

We round amounts in the Financial Statements to millions and calculate all percentages and per-share data 
from the underlying whole-dollar amounts. Thus, certain amounts may not foot, crossfoot, or recalculate based on 
reported numbers due to rounding.

Reorganization of Our Business

Effective  November  1,  2021,  the  Manufacturing  &  Distribution  (“M&D”)  industry  group  replaced  our 
Technology  and  Manufacturing  (“T&M”)  industry  group  as  part  of  our  strategic  transformation  initiative  ELEVATE. 
M&D  retained  our  large  manufacturing  clients  from  T&M  and  added  clients  in  the  distribution  sector  from  our 
Business  and  Industry  (“B&I”)  group.  Technology  clients  with  commercial  real  estate  properties  serviced  by  T&M 
shifted  into  B&I. Additionally,  we  have  modified  the  presentation  of  segment  revenues  as  inter-segment  revenues 
are  now  allocated  at  the  segment  level.  Our  prior  period  segment  data  in  Note  4,  “Revenues,”  and  Note  12, 
“Segment Information,” have been reclassified to conform with our current period presentation. These changes had 
no impact on our previously reported consolidated financial statements

Cash and Cash Equivalents

We consider all highly liquid securities with an original maturity of three months or less to be cash and cash 
equivalents. As part of our cash management system, we use “zero balance” accounts to fund our disbursements. 
Under this system, at the end of each day the bank balance is zero, while the book balance is usually a negative 

52amount due to reconciling items, such as outstanding checks. We report the changes in these book cash overdrafts 
as cash flows from financing activities. 

Trade Accounts Receivable and Costs Incurred in Excess of Amounts Billed

Trade accounts receivable arise from services provided to our clients and are usually due and payable on 
varying  terms  from  receipt  of  the  invoice  to  net  90  days,  with  the  exception  of  certain Technical  Solutions  project 
receivables  that  may  have  longer  collection  periods. These  receivables  are  recorded  at  the  invoiced  amount  and 
normally  do  not  bear  interest.  In  addition,  our  trade  accounts  receivable  include  unbilled  receivables,  such  as 
invoices for services that have been provided but are not yet billed.

Costs  incurred  in  excess  of  amounts  billed  arise  from  Technical  Solutions  project  contracts  that  typically 
provide for a schedule of billings or invoices to the client based on our performance to date of specific tasks inherent 
in the fulfillment of our performance obligation(s). The schedules for such billings usually do not precisely match the 
schedule  on  which  costs  are  incurred. As  a  result,  revenues  generally  differ  from  amounts  that  can  be  billed  or 
invoiced to the client at any point during the contract.

Allowance for Doubtful Accounts

We determine the allowance for doubtful accounts based on historical write-offs, known or expected trends, 
and the identification of specific balances deemed uncollectible. For the specifically identified balances, we establish 
the  reserve  upon  the  earlier  of  a  client’s  inability  to  meet  its  financial  obligations  or  after  a  period  of  12  months, 
unless our management believes such amounts will ultimately be collectible. 

Sales Allowance

In connection with our service contracts, we periodically issue credit memos to our clients that are recorded 
as a reduction in revenues and an increase to the allowance for billing adjustments. These credits can result from 
client  vacancy  discounts,  job  cancellations,  property  damage,  and  other  items.  We  estimate  our  potential  future 
losses on these client receivables based on an analysis of the historical rate of sales adjustments (credit memos, 
net of re-bills) and known or expected trends. 

Other Current Assets

At  October  31,  2022  and  2021,  other  current  assets  primarily  consisted  of  other  receivables,  short-term 

insurance recoverables, and capitalized commissions. 

Other Investments

At  October  31,  2022  and  2021,  other  investments  primarily  consisted  of  investments  in  unconsolidated 

affiliates.

Investments in Unconsolidated Affiliates

We  own  non-controlling  interests  (generally  20%  to  50%)  in  certain  affiliated  entities  that  predominantly 
provide facility solutions to governmental and commercial clients, primarily in the United States and the Middle East. 
We  account  for  such  investments  under  the  equity  method  of  accounting.  We  evaluate  our  equity  method 
investments  for  impairment  whenever  events  or  changes  in  circumstances  indicate  that  the  carrying  amounts  of 
such  investments  may  not  be  recoverable. An  impairment  loss  is  recognized  to  the  extent  that  the  estimated  fair 
value  of  the  investment  is  less  than  its  carrying  amount  and  we  determine  that  the  impairment  is  other  than 
temporary. At  October  31,  2022,  2021,  and  2020,  our  investments  in  unconsolidated  affiliates  were  $11.5  million, 
$11.7 million, and $11.0 million, respectively. We did not recognize any impairment charges on these investments in 
2021, 2020, or 2019. 

Property, Plant and Equipment 

We record property, plant and equipment at cost. Repairs and maintenance expenditures are expensed as 
incurred.  In  contrast,  we  capitalize  major  renewals  or  replacements  that  substantially  extend  the  useful  life  of  an 
asset. We determine depreciation for financial reporting purposes using the straight-line method over the following 
estimated useful lives:

53Category

Computer equipment and software

Machinery and other equipment

Transportation equipment

Buildings

Furniture and fixtures

Years

3–5

3–5

1.5–10

10–40

5

In  addition,  we  depreciate  assets  under  finance  leases  and  leasehold  improvements  over  the  shorter  of 
their estimated useful lives or the remaining lease term. Upon retirement or sale of an asset, we remove the cost 
and accumulated depreciation from our Consolidated Balance Sheets. When applicable, we record corresponding 
gains or losses within the accompanying Consolidated Statements of Comprehensive Income (Loss).

Leases

We  adopted ASU  2016-02,  Leases  (Topic  842),  and  all  related  amendments  on  November  1,  2019,  on  a 
modified retrospective basis. Topic 842 requires lessees to recognize substantially all leases on their balance sheet 
as  a  right-of-use  (“ROU”)  asset  and  a  lease  liability.  We  elected  the  practical  expedient  of  not  separating  lease 
components from non-lease components for all asset classes. We also made an accounting policy election to not 
record  ROU  assets  or  lease  liabilities  for  leases  with  an  initial  term  of  12  months  or  less  and  will  recognize 
payments for such leases in our Consolidated Statements of Comprehensive Income (Loss) on a straight-line basis 
over the lease term. We did not elect the use of hindsight for determining the reasonably certain lease term.

We  enter  into  various  noncancelable  lease  agreements  for  office  space,  parking  facilities,  warehouses, 
vehicles,  and  equipment  used  in  the  normal  course  of  business.  We  determine  if  an  arrangement  is  a  lease  at 
inception  and  begin  recording  lease  activity  at  the  commencement  date,  which  is  generally  the  date  in  which  we 
take possession of or control the physical use of the asset. ROU assets and lease liabilities are recognized based 
on the present value of lease payments over the lease term with lease expense recognized on a straight-line basis. 
We use our incremental borrowing rate to determine the present value of future lease payments unless the implicit 
rate in a lease is readily determinable. Our incremental borrowing rate is the rate of interest we would have to pay to 
borrow on a collateralized basis over a similar term at an amount equal to the lease payments in a similar economic 
environment.  This  incremental  borrowing  rate  is  applied  to  the  minimum  lease  payments  within  each  lease 
agreement to determine the amounts of our ROU assets and lease liabilities. 

Our  lease  terms  range  from  one  to  30  years.  Some  leases  include  one  or  more  options  to  renew,  with 
renewal terms that can extend the lease term. We typically include options to extend the lease in a lease term when 
it  is  reasonably  certain  that  we  will  exercise  that  option  and  when  doing  so  is  at  our  sole  discretion.  Certain 
equipment  and  vehicle  leases  may  also  include  options  to  purchase  the  leased  property.  The  depreciable  life  of 
assets  and  leasehold  improvements  are  limited  by  the  expected  lease  term,  unless  there  is  a  transfer  of  title  or 
purchase option reasonably certain of exercise. Typically, if we decide to cancel or terminate a lease before the end 
of its term, then we would owe the lessor the remaining lease payments under the term of such lease. Our lease 
agreements generally do not contain any material residual value guarantees or material restrictive covenants. We 
may rent or sublease certain real estate assets that we no longer use to third parties.

Lease  agreements  may  contain  rent  escalation  clauses,  rent  holidays,  or  certain  landlord  incentives, 
including  tenant  improvement  allowances.  ROU  assets  include  amounts  for  scheduled  rent  increases  and  are 
reduced by lease incentive amounts. 

Certain  of  our  lease  agreements  include  variable  rent  payments,  consisting  primarily  of  rental  payments 
adjusted  periodically  for  inflation  and  amounts  paid  to  the  lessor  based  on  cost  or  consumption,  such  as 
maintenance and utilities. These costs are expensed as incurred. Certain of our parking arrangements also contain 
variable rent payments that are a percentage of parking services revenue based on contractual levels. We record 
contingent rent as it becomes probable that specified targets will be met. Variable rent lease components are not 
included in the lease liability. 

Service concession arrangements within the scope of ASU No. 2017-10, Service Concession Arrangements 
(Topic 853): Determining the Customer of the Operation Services, are excluded from the scope of Topic 842. Lease 
costs  associated  with  these  arrangements  are  recorded  as  a  reduction  of  revenues.  See  Note  3,  “Revenues,”  for 
further discussion. 

54Goodwill and Other Intangible Assets

Goodwill  represents  the  excess  purchase  price  of  acquired  businesses  over  the  fair  value  of  the  assets 
acquired and liabilities assumed. We have elected to make the first day of our fourth quarter, August 1, the annual 
impairment assessment date for goodwill. However, we could be required to evaluate the recoverability of goodwill 
more often if impairment indicators exist. Goodwill is tested for impairment at a “reporting unit” level by performing 
either  a  qualitative  evaluation  or  a  quantitative  test.  The  qualitative  evaluation  is  an  assessment  of  factors  to 
determine whether it is more likely than not that the fair value of a reporting unit is less than its carrying amount. We 
may  elect  not  to  perform  the  qualitative  assessment  for  some  or  all  reporting  units  and  instead  perform  a 
quantitative  test  under  which  we  estimate  the  fair  value  using  a  weighting  of  fair  values  derived  from  an  income 
approach  and  a  market  approach. The  discounted  estimates  of  future  cash  flows  include  significant  management 
assumptions,  such  as  revenue  growth  rates,  operating  margins,  weighted  average  cost  of  capital,  and  future 
economic and market conditions. 

Other  intangible  assets  primarily  consist  of  acquired  customer  contracts  and  relationships  that  are 
amortized using the sum-of-the-years’-digits method over their useful lives, consistent with the estimated useful life 
considerations  used  in  the  determination  of  their  fair  values. This  accelerated  method  of  amortization  reflects  the 
pattern  in  which  the  economic  benefits  from  the  intangible  assets  of  customer  contracts  and  relationships  are 
expected  to  be  realized.  We  amortize  other  non-customer  acquired  intangibles  using  a  straight-line  method  of 
amortization. We evaluate other intangible assets, as well as our long-lived assets, for impairment whenever events 
or changes in circumstances indicate that the carrying amount of such assets may not be recoverable. When this 
occurs,  a  recoverability  test  is  performed  that  compares  the  projected  undiscounted  cash  flows  from  the  use  and 
eventual disposition of an asset or asset group to its carrying amount. If the projected undiscounted cash flows are 
less than the carrying amount, then we calculate an impairment loss. The impairment loss calculation compares the 
fair value, which is based on projected discounted cash flows, to the carrying value.

See  Note  9,  “Goodwill  and  Other  Intangible  Assets,”  for  further  information  on  goodwill,  other  intangible 

assets, and impairment charges.

Other Noncurrent Assets

At  October  31,  2022  and  2021,  other  noncurrent  assets  primarily  consisted  of  long-term  insurance 
recoverables, interest rate swap assets, ESPC receivables, capitalized commissions, insurance and other long-term 
deposits, and prepayments to carriers for future insurance claims.

Federal Energy Savings Performance Contract Receivables

As part of our Technical Solutions business, we enter into ESPCs with the federal government pursuant to 
which we agree to develop, design, engineer, and construct a project and to guarantee that the project will satisfy 
agreed-upon  performance  standards.  ESPC  receivables  represent  the  amount  to  be  paid  by  various  federal 
government  agencies  for  work  we  have  satisfactorily  performed  under  specific  ESPCs.  We  assign  certain  of  our 
rights to receive those payments to unaffiliated third parties that provide construction financing, which we record as 
a liability, for such contracts. This construction financing is recorded as cash flows from financing activities, while the 
use of the cash received to pay project costs under these arrangements is classified as operating cash flows. The 
ESPC receivable is recognized as revenue as each project is constructed. Upon completion and acceptance of the 
project  by  the  government  and  upon  satisfaction  of  true  sale  criteria,  the  assigned  ESPC  receivable  from  the 
government and corresponding ESPC liability are eliminated from our consolidated financial statements. 

Fair Value of Financial Instruments

Fair value is the price we would receive to sell an asset or pay to transfer a liability in an orderly transaction 
with a market participant at the measurement date. In the absence of active markets for identical assets or liabilities, 
such measurements involve developing assumptions based on market observable data and, in the absence of such 
data, internal information that is consistent with what market participants would use in a hypothetical transaction that 
occurs at the measurement date. 

Observable inputs reflect market data obtained from independent sources, while unobservable inputs reflect 
our market assumptions. Preference is given to observable inputs. These two types of inputs create the following 
fair value hierarchy:

Level 1 – Quoted prices for identical instruments in active markets;

55Level  2  –  Quoted  prices  for  similar  instruments  in  active  markets;  quoted  prices  for  identical  or  similar 
instruments  in  markets  that  are  not  active;  and  model-derived  valuations  whose  inputs  are  observable  or 
whose significant value drivers are observable; and

Level 3 – Significant inputs to the valuation model are unobservable.

We  evaluate  assets  and  liabilities  subject  to  fair  value  measurements  on  a  recurring  and  non-recurring 
basis  to  determine  the  appropriate  level  at  which  to  classify  them  for  each  reporting  period.  Some  non-financial 
assets  are  measured  at  fair  value  on  a  non-recurring  basis  only  in  certain  circumstances,  including  the  event  of 
impairment. See Note 7, “Fair Value of Financial Instruments,” for the fair value hierarchy table and for details on 
how we measure fair value for our assets and liabilities.

Insurance Reserves

We  use  a  combination  of  insured  and  self-insurance  programs  to  cover  workers’  compensation,  general 
liability,  automobile  liability,  property  damage,  and  other  insurable  risks.  Insurance  claim  liabilities  represent  our 
estimate of retained risks without regard to insurance coverage. We retain a substantial portion of the risk related to 
certain workers’ compensation and medical claims. Liabilities associated with these losses include estimates of both 
filed claims and IBNR Claims.

With the assistance of third-party actuaries, we review our estimate of ultimate losses for IBNR Claims on a 
quarterly basis and adjust our required self-insurance reserves as appropriate. See Note 10, “Insurance,” for further 
details on the quarterly review procedures. As part of this evaluation, we review the status of existing and new claim 
reserves as established by third-party claims administrators. The third-party claims administrators establish the case 
reserves based upon known factors related to the type and severity of the claims, demographic factors, legislative 
matters,  and  case  law,  as  appropriate.  We  compare  actual  trends  to  expected  trends  and  monitor  claims 
developments.  The  specific  case  reserves  estimated  by  the  third-party  administrators  are  provided  to  an  actuary 
who  assists  us  in  projecting  an  actuarial  estimate  of  the  overall  ultimate  losses  for  our  self-insured  or  high 
deductible programs, which includes the case reserves plus an actuarial estimate of reserves required for additional 
developments, such as IBNR Claims. We utilize the results of actuarial studies to estimate our insurance rates and 
insurance reserves for future periods and to adjust reserves, if appropriate, for prior years. 

In  general,  our  insurance  reserves  are  recorded  on  an  undiscounted  basis.  We  allocate  current-year 
insurance expense to our operating segments based upon their underlying exposures, while actuarial adjustments 
related  to  prior  year  claims  are  recorded  within  Corporate  expenses.  We  classify  claims  as  current  or  long-term 
based on the expected settlement date. Estimated insurance recoveries related to recorded liabilities are reflected 
as assets in our Consolidated Balance Sheets when we believe the receipt of such amounts is probable.

Other Accrued Liabilities

At  October  31,  2022  and  2021,  other  accrued  liabilities  primarily  consisted  of  employee  benefits,  contract 
liabilities  (which  include  deferred  revenue  and  progress  billings  in  excess  of  costs),  legal  fees  and  settlements, 
unclaimed property, dividends payable, and ESPC liabilities.

Other Noncurrent Liabilities

At  October  31,  2022  and  2021,  other  noncurrent  liabilities  primarily  consisted  of  contingent  consideration 

liability, deferred compensation, ESPC liabilities, retirement plan liabilities, and long-term finance leases.

Contracts with Customers

We account for a contract when it has approval and commitment from both parties, the rights of the parties 
are  identified,  payment  terms  are  identified,  the  contract  has  commercial  substance,  and  collectability  of 
consideration is probable. Once a contract is identified, we evaluate whether it is a combined or single contract and 
whether it should be accounted for as more than one performance obligation. Generally, most of our contracts are 
cancelable by either party without a substantive penalty, and the majority of our contracts have a notification period 
of 30 to 60 days. If a contract includes a cancellation clause, the remaining contract term is limited to the required 
termination notice period. 

At  contract  inception,  we  assess  the  services  promised  to  our  customers  and  identify  a  performance 
obligation for each promise to transfer to the customer a service, or a bundle of services, that is distinct. To identify 

56the performance obligation, we consider all of our services promised in the contract, regardless of whether they are 
explicitly stated or are implied by customary business practices. 

The  majority  of  our  contracts  contain  multiple  promises  that  represent  an  integrated  bundle  of  services 
comprised  of  activities  that  may  vary  over  time;  however,  these  activities  fulfill  a  single  integrated  performance 
obligation since we perform a continuous service that is substantially the same and has the same pattern of transfer 
to the customer. Our performance obligations are primarily satisfied over time as we provide the related services. 
We  allocate  the  contract  transaction  price  to  this  single  performance  obligation  and  recognize  revenue  as  the 
services are performed, as further described in “Contract Types” below. 

Certain arrangements involve variable consideration (primarily per transaction fees, reimbursable expenses, 
and  sales-based  royalties).  We  do  not  estimate  the  variable  consideration  for  these  arrangements;  rather,  we 
recognize these variable fees in the period they are earned. Some of our contracts, often related to Airline Services, 
may also include performance incentives based on variable performance measures that are ascertained exclusively 
by future performance and therefore cannot be estimated at contract inception and are recognized as revenue once 
known and mutually agreed upon. We include estimated amounts in the transaction price to the extent it is probable 
that a significant reversal of cumulative revenue recognized will not occur when the uncertainty associated with the 
variable consideration is resolved. Our estimates of variable consideration and determination of whether to include 
estimated amounts in the transaction price are based largely on an assessment of our anticipated performance and 
all information (historical, current, and forecasted) that is reasonably available to us. 

We  primarily  account  for  our  performance  obligations  under  the  series  guidance,  using  the  as-invoiced 
practical expedient when applicable. We apply the as-invoiced practical expedient to record revenue as the services 
are provided, given the nature of the services provided and the frequency of billing under the customer contracts. 
Under this practical expedient, we recognize revenue in an amount that corresponds directly with the value to the 
customer of our performance completed to date and for which we have the right to invoice the customer. 

We  typically  bill  customers  on  a  monthly  basis  and  have  the  right  to  consideration  from  customers  in  an 
amount that corresponds directly with the performance obligation satisfied to date. The time between completion of 
the performance obligation and collection of cash is generally 30 to 60 days. Sales-based taxes are excluded from 
revenue. 

Contracts  generally  can  be  modified  to  account  for  changes  in  specifications  and  requirements.  We 
consider  contract  modifications  to  exist  when  the  modification  either  changes  the  consideration,  creates  new 
performance  obligations,  or  changes  the  existing  scope  of  the  contract  and  related  performance  obligations. 
Historically, contract modifications have been for services that are not distinct from the existing contract, since we 
are providing a bundle of services that are highly interrelated, and are therefore treated as if they were part of that 
existing contract. Such modifications are generally accounted for retrospectively as part of the existing contract.

Contract Types

We have arrangements under various contract types, as described below.

Monthly Fixed-Price 

Monthly  fixed-price  arrangements  are  contracts  in  which  the  client  agrees  to  pay  a  fixed  fee  every  month 
over  a  specified  contract  term.  We  measure  progress  toward  satisfaction  of  the  performance  obligation  as  the 
services  are  provided,  and  revenue  is  recognized  at  the  agreed-upon  contractual  amount  over  time,  because  the 
customer simultaneously receives and consumes the benefits of the services as they are performed. 

Square-Foot

Square-foot arrangements are contracts in which the client agrees to pay a fixed fee every month based on 
the actual square footage serviced over a specified contract term. We measure progress toward satisfaction of the 
performance  obligation  as  the  services  are  provided,  and  revenue  is  recognized  at  the  agreed-upon  contractual 
amount  over  time,  because  the  customer  simultaneously  receives  and  consumes  the  benefits  of  the  services  as 
they are performed. 

Cost-Plus

Cost-plus  arrangements  are  contracts  in  which  the  clients  reimburse  us  for  the  agreed-upon  amount  of 
wages  and  benefits,  payroll  taxes,  insurance  charges,  and  other  expenses  associated  with  the  contracted  work, 

57plus  a  profit  margin.  We  measure  progress  toward  satisfaction  of  the  performance  obligation  as  the  services  are 
provided,  and  revenue  is  recognized  at  the  agreed-upon  contractual  amount  over  time,  because  the  customer 
simultaneously receives and consumes the benefits of the services as they are performed. 

Work Orders 

Work orders generally consist of supplemental services requested by clients outside of the standard service 
specification and include cleanup after tenant moves, construction cleanup, flood cleanup, and snow removal. The 
nature  of  these  short-term  contracts  involves  performing  one-off  type  services,  and  revenue  is  recognized  at  the 
agreed-upon  contractual  amount  over  time  as  the  services  are  provided,  because  the  customer  simultaneously 
receives and consumes the benefits of the services as they are performed. 

Transaction-Price 

Transaction-price  contracts  are  arrangements  in  which  customers  are  billed  a  fixed  price  for  each 
transaction  performed  on  a  monthly  basis  (e.g.,  wheelchair  passengers  served,  airplane  cabins  cleaned).  We 
measure  progress  toward  satisfaction  of  the  performance  obligation  as  the  services  are  provided,  and  revenue  is 
recognized at the agreed-upon contractual amount over time, because the customer simultaneously receives and 
consumes the benefits of the services as they are performed. 

Hourly 

Hourly  arrangements  are  contracts  in  which  the  client  is  billed  a  fixed  hourly  rate  for  each  labor  hour 
provided. We measure progress toward satisfaction of the performance obligation as the services are provided, and 
revenue  is  recognized  at  the  agreed-upon  contractual  amount  over  time,  because  the  customer  simultaneously 
receives and consumes the benefits of the services as they are performed. 

Management Reimbursement 

Under management reimbursement arrangements, we manage a parking facility for a management fee and 
pass  through  the  revenue  and  expenses  associated  with  the  facility  to  the  owner.  We  measure  progress  toward 
satisfaction  of  the  performance  obligation  over  time  as  the  services  are  provided.  Under  these  contracts  we 
recognize both revenues and expenses, in equal amounts, that are directly reimbursed from the property owner for 
operating expenses, as such expenses are incurred. Such revenues do not include gross customer collections at 
the managed locations, because they belong to the property owners. We have determined we are the principal in 
these transactions, because the nature of our performance obligation is for us to provide the services on behalf of 
the customer and we have control of the promised services before they are transferred to the customer. 

Management  reimbursement  revenue  was  $280.6  million,  $240.3  million,  and  $295.6  million  during  2022, 

2021, and 2020, respectively.

Leased Location 

Under leased location parking arrangements, we pay a fixed amount of rent, plus a percentage of revenues 
derived  from  monthly  and  transient  parkers,  to  the  property  owner.  We  retain  all  revenues  received  and  we  are 
responsible  for  most  operating  expenses  incurred.  We  measure  progress  toward  satisfaction  of  the  performance 
obligation as the services are provided, and revenue is recognized over time, because the customer simultaneously 
receives and consumes the benefits of the services as they are performed.

Rental expense and certain other expenses under contracts that meet the definition of service concession 

arrangements are recorded as a reduction of revenue.

Allowance

Under  allowance  parking  arrangements,  we  are  paid  a  fixed  amount  or  hourly  rate  to  provide  parking 
services,  and  we  are  responsible  for  certain  operating  expenses  that  are  specified  in  the  contract.  We  measure 
progress toward satisfaction of the performance obligation as the services are provided, and revenue is recognized 
at  the  agreed-upon  contractual  rate  over  time,  because  the  customer  simultaneously  receives  and  consumes  the 
benefits of the services as they are performed.

58Energy Savings Contracts and Fixed-Price Repair and Refurbishment

Under  energy  savings  contracts  and  fixed-price  repair  and  refurbishment  arrangements,  we  agree  to 
develop, design, engineer, and construct a project. Additionally, as part of bundled energy solutions arrangements, 
we guarantee the project will satisfy agreed-upon performance standards.

We use the cost-to-cost method, which compares the actual costs incurred to date with the current estimate 
of total costs to complete, to measure the satisfaction of the performance obligation and recognize revenue as work 
progresses and we incur costs on our contracts; we believe this method best reflects the transfer of control to the 
customer. This measurement and comparison process requires updates to the estimate of total costs to complete 
the  contract,  and  these  updates  may  include  subjective  assessments  and  judgments.  Equipment  purchased  for 
these projects is project-specific and considered a value-added element to our work. Equipment costs are incurred 
when  the  title  is  transferred  to  us,  typically  upon  delivery  to  the  work  site.  Revenue  for  uninstalled  equipment  is 
recognized at cost and the associated margin is deferred until installation is substantially complete. 

We recognize revenue over time for all of our services as we perform them, because (i) control continuously 
transfers to the customer as work progresses or (ii) we have the right to bill the customer as costs are incurred. The 
customer  typically  controls  the  work  in  process,  as  evidenced  either  by  contractual  termination  clauses  or  by  our 
rights  to  payment  for  work  performed  to  date  plus  a  reasonable  profit  to  deliver  products  or  services  that  do  not 
have an alternative use to us.

Certain project contracts include a schedule of billings or invoices to the customer based on our job-to-date 
percentage  of  completion  of  specific  tasks  inherent  in  the  fulfillment  of  our  performance  obligation(s)  or  in 
accordance with a fixed billing schedule. Fixed billing schedules may not precisely match the actual costs incurred. 
Therefore, revenue recognized may differ from amounts that can be billed or invoiced to the customer at any point 
during  the  contract,  resulting  in  balances  that  are  considered  revenue  recognized  in  excess  of  amounts  billed  or 
amounts  billed  in  excess  of  revenue  recognized.  Advanced  payments  from  our  customers  generally  do  not 
represent a significant financing component as the payments are used to meet working capital demands that can be 
higher  in  the  early  stages  of  a  contract,  as  well  as  to  protect  us  from  our  customer  failing  to  meet  its  obligations 
under the contract. 

Certain  projects  include  service  maintenance  agreements  under  which  existing  systems  are  repaired  and 
maintained for a specific period of time. We generally recognize revenue under these arrangements over time. Our 
service maintenance agreements are generally one-year renewable agreements.

Franchise

We  franchise  certain  engineering  services  through  individual  and  area  franchises  under  the  Linc  Service 
and  TEGG  brands,  which  are  part  of  ABM  Technical  Solutions.  Initial  franchise  fees  result  from  the  sale  of  a 
franchise license and include the use of the name, trademarks, and proprietary methods. The franchise license is 
considered symbolic intellectual property, and revenue related to the sale of this right is recognized at the agreed-
upon contractual amount over the term of the initial franchise agreement. 

Royalty fee revenue consists of sales-based royalties received as part of the consideration for the franchise 
right,  which  is  calculated  as  a  percentage  of  the  franchisees’  revenue.  We  recognize  royalty  fee  revenue  at  the 
agreed-upon contractual rates over time as the customer revenue is generated by the franchisees. A receivable is 
recognized for an estimate of the unreported royalty fees, which are reported and remitted to us in arrears.

Microgrid Systems Installation

We  provide  electrical  contracting  services  for  energy  related  products  such  as  the  installation  of  solar 

solutions, battery storage, distributed generation, and other specialized electric trades. 

We use the cost-to-cost method, which compares the actual costs incurred to date with the current estimate 
of total costs to complete, to measure the satisfaction of the performance obligation and recognize revenue as work 
progresses and we incur costs on our contracts; we believe this method best reflects the transfer of control to the 
customer. This measurement and comparison process requires updates to the estimate of total costs to complete 
the contract, and these updates may include subjective assessments and judgments. 

59Costs to Obtain a Contract with a Customer

We  capitalize  the  incremental  costs  of  obtaining  a  contract  with  a  customer,  primarily  commissions,  as 
contract  assets  and  recognize  the  expense  on  a  straight-line  basis  over  a  weighted  average  expected  customer 
relationship period. Capitalized commissions are classified as current or noncurrent based on the timing of when we 
expect to recognize the expense. 

Contract Balances 

The  timing  of  revenue  recognition,  billings,  and  cash  collections  results  in  contract  assets  and  contract 
liabilities,  as  further  explained  below.  The  timing  of  revenue  recognition  may  differ  from  the  timing  of  invoicing  to 
customers. If a contract includes a cancellation clause that allows for the termination of the contract by either party 
without a substantive penalty, then the contract term is limited to the termination notice period.

Contract assets primarily consist of billed trade receivables, unbilled trade receivables, and costs incurred in 
excess of amounts billed. Billed and unbilled trade receivables represent amounts from work completed in which we 
have an unconditional right to bill our customer. Costs incurred in excess of amounts billed typically arise when the 
revenue recognized on projects exceeds the amount billed to the customer. These amounts are transferred to billed 
trade  receivables  when  the  rights  become  unconditional.  Contract  assets  also  include  the  capitalization  of 
incremental costs of obtaining a contract with a customer, primarily commissions. 

Contract  liabilities  consist  of  deferred  revenue  and  advance  payments  and  billings  in  excess  of  revenue 
recognized. We generally classify contract liabilities as current since the related contracts are generally for a period 
of  one  year  or  less.  Contract  liabilities  decrease  as  we  recognize  revenue  from  the  satisfaction  of  the  related 
performance obligation.

Advertising

Advertising costs are expensed as incurred. During 2022, 2021, and 2020, advertising expense was $6.0 

million, $6.2 million, and $1.8 million, respectively.

Share-Based Compensation

Our  current  share-based  awards  principally  consist  of  restricted  stock  units  (“RSUs”)  and  various 
performance share awards. We recognize compensation costs associated with these awards in selling, general and 
administrative expenses. For RSUs and performance share awards, the amount of compensation cost is measured 
based  on  the  grant-date  fair  value  of  the  equity  instruments  issued.  Since  our  total  shareholder  return  (“TSR”) 
performance  share  awards  are  performance  awards  with  a  market  condition,  the  compensation  costs  associated 
with  these  awards  are  determined  using  a  Monte  Carlo  simulation  valuation  model.  For  RSUs  and  TSR 
performance share awards, compensation cost is recognized over the period that an employee provides service in 
exchange  for  the  award.  We  recognize  compensation  cost  associated  with  other  performance  share  awards  over 
the requisite service period based on the probability of achievement of performance criteria. 

Taxes Collected from Clients and Remitted to Governmental Agencies

We record taxes on client transactions due to governmental agencies as receivables and liabilities on the 

Consolidated Balance Sheets.

Net Income Per Common Share

Basic  net  income  per  common  share  is  net  income  divided  by  the  weighted-average  number  of  common 
shares  outstanding  during  the  period.  Diluted  net  income  per  common  share  is  based  on  the  weighted-average 
number  of  common  shares  outstanding  during  the  period,  adjusted  to  include  the  potential  dilution  from  the 
conversion of RSUs, vesting of performance shares, and exercise of stock options. 

Contingencies and Litigation

We are a party to a number of lawsuits, claims, and proceedings incident to the operation of our business, 
including  those  pertaining  to  labor  and  employment,  contracts,  personal  injury,  and  other  matters,  some  of  which 
allege substantial monetary damages. Some of these actions may be brought as class actions on behalf of a class 
or  purported  class  of  employees.  We  accrue  for  loss  contingencies  when  losses  become  probable  and  are 
reasonably estimable. If the reasonable estimate of the loss is a range and no amount within the range is a better 

60estimate, then the minimum amount of the range is recorded as a liability. We recognize legal costs as an expense 
in the period incurred. 

Income Taxes

We  account  for  income  taxes  using  the  asset  and  liability  method.  Deferred  tax  assets  and  liabilities  are 
recognized  for  the  future  tax  consequences  attributable  to  temporary  differences  between  the  financial  statement 
carrying  amount  of  existing  assets  and  liabilities  and  their  respective  tax  bases.  We  measure  deferred  tax  assets 
and  liabilities  using  enacted  tax  rates  expected  to  be  applied  to  taxable  income  in  the  years  in  which  those 
temporary  differences  are  expected  to  be  recovered.  Deferred  tax  assets  are  reviewed  for  recoverability  on  a 
quarterly  basis.  A  valuation  allowance  is  recorded  to  reduce  the  carrying  amount  of  a  deferred  tax  asset  to  its 
realizable value unless it is more likely than not that such asset will be realized. We recognize accrued interest and 
penalties  related  to  unrecognized  tax  benefits  in  income  tax  expense  in  our  Consolidated  Statements  of 
Comprehensive Income (Loss).

Recently Adopted Accounting Standards

In  December  2019,  the  Financial  Accounting  Standards  Board  (“FASB”)  issued  ASU  No.  2019-12, 
Simplifying  the  Accounting  for  Income  Taxes  (Topic  740).  This  accounting  update  simplifies  the  accounting  for 
income  taxes  and  clarifies  and  amends  existing  income  tax  guidance.  Impacted  areas  include  intraperiod  tax 
allocations,  interim  period  taxes,  deferred  tax  liabilities  with  outside  basis  differences,  franchise  taxes,  and 
transactions  that  result  in  the  “step-up”  of  goodwill.  We  adopted  this  standard,  effective  November  1,  2021,  on  a 
prospective  basis.  The  adoption  of  this  guidance  did  not  have  a  material  impact  on  our  consolidated  financial 
statements.

In January 2020, the FASB issued ASU 2020-01, Investments–Equity Securities (Topic 321), Investments–
Equity Method and Joint Ventures (Topic 323), and Derivatives and Hedging (Topic 815). This accounting update 
clarifies  the  interaction  between  the  accounting  for  investments  in  equity  securities  under  Topic  321,  investments 
accounted for under the equity method under Topic 323, and certain derivatives instruments under Topic 815. We 
adopted this standard, effective November 1, 2021, on a prospective basis. The adoption of this guidance did not 
have a material impact on our consolidated financial statements.

Recently Issued Accounting Standards 

In  March  2020,  the  FASB  issued  ASU  2020-04,  Reference  Rate  Reform  (Topic  848),  Facilitation  of  the 
Effects of Reference Rate Reform on Financial Reporting. This ASU provides optional expedients to assist with the 
discontinuance of LIBOR. The expedients allow companies to ease the potential accounting burden when modifying 
contracts and hedging relationships that use LIBOR as a reference rate, if certain criteria are met. In January 2021, 
FASB issued ASU 2021-01, Reference Rate Reform (Topic 848): Scope. This ASU clarifies that derivatives affected 
by the discounting transition are explicitly eligible for certain optional expedients and exceptions under Topic 848. 
Effective November 1, 2023, we applied available practical expedients under ASC 848 to account for modifications, 
changes  in  critical  terms,  and  updates  to  the  designated  hedged  risks  as  qualifying  changes  have  been  made  to 
applicable debt and derivative contracts as if they were not substantial.

We do not expect any other recently issued accounting pronouncements to have a material impact on our 

consolidated financial statements and related disclosures.

613. ACQUISITIONS AND DISPOSITIONS

Acquisition of RavenVolt

On  September  1,  2022,  we  completed  the  acquisition  of  all  of  the  equity  interests  of  RavenVolt,  Inc. 
(“RavenVolt”), a nationwide provider of advanced turn-key microgrid systems utilized by diversified commercial and 
industrial  customers,  national  retailers,  utilities,  and  municipalities.  RavenVolt’s  operations  are  included  within  our 
Technical  Solutions  segment.  The  transaction  met  the  definition  of  a  business  combination.  We  applied  the 
acquisition method of accounting.

The initial purchase price for the acquisition was approximately $170.0 million in cash at closing (subject to 
customary working capital and net debt adjustments) plus the potential of post-closing contingent consideration of 
up to $280.0 million. The post closing contingent consideration is payable in cash in calendar years 2024, 2025, and 
2026  if  RavenVolt’s  earnings  before  interest,  taxes,  depreciation,  and  amortization  (EBITDA),  as  defined  in  the 
RavenVolt  merger  agreement,  meets  or  exceeds  certain  defined  targets.  The  maximum  contingent  consideration 
that  is  payable  in  calendar  years  2024,  2025,  and  2026  is  $75.0  million,  $75.0  million,  and  $130.0  million, 
respectively.  If  the  EBITDA  achieved  for  calendar  years  2023  -  2025  cumulatively  meets  the  defined  EBITDA 
targets, the entire $280.0 million would be paid in calendar year 2026, minus any earn-out payments made in 2024 
and 2025. 

To  estimate  the  fair  value  of  the  contingent  consideration  on  the  date  of  acquisition,  we  used  the  Real 
Options method. The key assumptions used in our valuation were: i) forecast of revenues and EBITDA margins, ii) 
the volatility associated with the EBITDA, iii) risk-adjusted discount rate applied to forecasted EBITDA, and (iv) the 
credit-adjusted  discount  rate  related  to  the  payment  of  the  contingent  consideration.  A  simulation  of  one  million 
scenarios  was  performed  with  the  assistance  of  a  third-party  valuation  specialist,  resulting  in  a  fair  value  for  the 
cumulative contingent consideration for calendar years 2023 through 2025 totaling $59.0 million.

Subsequent  changes  in  the  estimates  of  the  fair  value  and  the  actual  payment  of  the  contingent 
consideration  in  calendar  2024,  2025,  and  2026  will  be  reflected  as  adjustments  to  the  related  liability  and 
recognized within “Operating Expenses” in the Consolidated Statements of Comprehensive Income (Loss).

Preliminary Acquisition Accounting

The  assets  acquired  and  liabilities  assumed  were  recognized  at  their  acquisition  date  fair  values.  The 
acquisition accounting is subject to change as the Company obtains additional information during the measurement 
period  about  the  facts  and  circumstances  that  existed  as  of  the  acquisition  date. The  final  acquisition  accounting 
may include changes to intangible assets, deferred taxes, and deferred revenue within the measurement period not 
to exceed one year from the acquisition date. Goodwill arising from the RavenVolt Acquisition is not deductible for 
tax reporting purposes.

The  following  table  summarizes  the  preliminary  acquisition  accounting  based  on  currently  available 

information:

(in millions)

Cash and cash equivalents

Trade accounts receivable

Other assets

Intangible assets

Goodwill

Trade accounts payable

Deferred revenue

Other accrued liabilities 

Deferred income tax liability, net

Net assets acquired

$ 

$ 

29.0 

16.5 

3.9 

16.5 

207.5 

(5.2) 

(31.6) 

(3.2) 

(4.4) 

229.0 

Goodwill is largely attributable to value we expect to obtain from long-term business growth, the established 

workforce, and buyer-specific synergies.

62 
 
 
 
 
 
 
 
The  Consolidated  Statements  of  Comprehensive  Income  (Loss)  for  the  three  and  twelve  months  ended 
October  31,  2022,  include  revenues  attributable  to  RavenVolt  of  $14.7  million,  and  operating  loss  of  $0.2  million. 
The operations of RavenVolt are included in our Technical Solutions segment.

Acquisition of Momentum

Effective April  7,  2022,  we  acquired  Maybin  Support  Services  Limited,  Momentum  Support  Limited  (UK), 
and  Momentum  Property  Support  Services  Limited  (collectively  “Momentum”),  a  leading  independent  provider  of 
facility  services,  primarily  janitorial,  across  the  Republic  of  Ireland  and  Northern  Ireland,  for  a  purchase  price  of 
approximately  $54.8  million.  The  transaction  met  the  definition  of  a  business  combination.  The  acquisition  was 
accounted  for  under  the  acquisition  method.  Accordingly,  the  assets  acquired  and  liabilities  assumed  were 
recognized on the date of acquisition at their estimated fair values, with the excess of the purchase price recorded 
as goodwill, which is not deductible for income tax purposes. At October 31, 2022, we recorded preliminary goodwill 
and  intangibles  of  $41.6  million  and  $10.4  million,  respectively. The  total  assets  acquired,  excluding  goodwill  and 
intangibles,  and  liabilities  assumed  amounted  to  $20.3  million  and  $17.6  million,  respectively.  The  acquisition 
accounting  is  subject  to  adjustments  within  the  measurement  period  not  to  exceed  one  year  from  the  acquisition 
date.

The  Consolidated  Statements  of  Comprehensive  Income  (Loss)  for  the  three  and  twelve  months  ended 
October 31, 2022, include revenues attributable to Momentum of $17.6 million and $40.4 million, respectively, and 
operating profit of $1.0 million and $2.4 million, respectively.

Acquisition of Able

On September 30, 2021, we completed the Able Acquisition for a net cash purchase price of $741.7 million. 
Pursuant to the terms of the purchase agreement, approximately $12.1 million of the cash consideration was placed 
into  escrow  accounts,  of  which  approximately  $8.2  million  was  placed  into  escrow  to  satisfy  any  applicable 
indemnification  claims  for  a  period  of  12  months.  To  fund  the  cash  purchase  price,  we  used  cash  on  hand  and 
borrowed  $325.0  million  on  September  30,  2021,  at  an  average  interest  rate  of  1.58%  from  our  revolving  line  of 
credit. 

Final Acquisition Accounting

The  following  table  summarizes  the  preliminary  acquisition  accounting  on  the  date  of  acquisition  as  previously 
reported at October 31, 2021, and the final acquisition accounting.

(in millions)

Cash and cash equivalents
Trade accounts receivable(1)
Other assets
Customer relationships(2)
Trade names(2)
Goodwill(3)
Trade accounts payable

Accrued compensation

Insurance claims

Other liabilities

Deferred income tax liability, net

Preliminary 
Acquisition 
Accounting

$ 

31.5  $ 

159.3 

24.9 

220.0 

10.0 

554.0 

(27.0)   

(38.2)   

(91.6) 

(41.7)   

(59.5)   

Net assets acquired

$ 

741.7  $ 

Adjustments

Final Acquisition 
Accounting

—  $ 

(1.4)   

(5.7)   

— 

— 

20.2 

(7.6)   

(2.4)   

13.8  

(17.0)   

6.0 

5.9  $ 

31.5 

157.9 

19.2 

220.0 

10.0 

574.2 

(34.6) 

(40.6) 

(77.8) 

(58.7) 

(53.5) 

747.6 

(1) The gross amount of trade accounts receivable was $160.3 million, of which $2.5 million was deemed uncollectible.

(2) The amortization periods for the acquired intangible assets are 15 years for customer relationships and 2 years for trade names.

(3)  Goodwill  is  largely  attributable  to  value  we  expect  to  obtain  from  long-term  business  growth,  the  established  workforce,  and  buyer-specific 

synergies. This goodwill is not deductible for income tax purposes.

63 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial Information 

The Consolidated Statements of Comprehensive Income (Loss) for the fiscal year ended October 31, 2021, 
includes  $101.1  million  of  revenue  and  $4.4  million  of  net  income  attributable  to  the  operations  of Able  since  the 
acquisition date. The operations of Able are primarily included in our B&I segment. 

The  following  table  presents  our  unaudited  pro  forma  results  for  2021  and  2020  as  though  the  Able 
Acquisition  occurred  on  November  1,  2019.  These  results  include  adjustments  for  the  estimated  amortization  of 
intangible assets, interest expense, and the income tax impact of the pro forma adjustments at the statutory rate of 
28%. These  unaudited  pro  forma  results  do  not  reflect  the  cost  of  integration  activities  or  benefits  from  expected 
revenue enhancements and synergies.

(in millions)
Pro forma revenue
Pro forma income (loss) from continuing operations(1)

Years Ended October 31,

2021

2020

$ 

7,223.2  $ 
139.1   

7,078.2 
(7.9) 

(1) These results were adjusted to exclude $17.3 million of acquisition-related costs incurred during 2021, which are included in 
selling, general and administrative expenses in the accompanying Consolidated Statements of Comprehensive Income (Loss).

Disposition of Assets

During  2022,  we  sold  a  group  of  customer  contracts  for  healthcare  technology  management  within  our 
Technical  Solutions  segment  for  $8.5  million  and  recognized  a  gain  of  $7.6  million,  which  is  included  in  “Selling, 
general  and  administrative  expenses”  in  the  accompanying  Consolidated  Statements  of  Comprehensive  Income 
(Loss).

64 
4. REVENUES 

Disaggregation of Revenues

We  generate  revenues  under  several  types  of  contracts,  which  are  further  described  in  Note  2,  “Basis  of 
Presentation and Significant Accounting Policies.” Generally, the type of contract is determined by the nature of the 
services  provided  by  each  of  our  major  service  lines  throughout  our  reportable  segments;  therefore,  we 
disaggregate  revenues  from  contracts  with  customers  into  major  service  lines.  We  have  determined  that 
disaggregating  revenues  into  these  categories  best  depicts  how  the  nature,  amount,  timing,  and  uncertainty  of 
revenues  and  cash  flows  are  affected  by  economic  factors.  Our  reportable  segments  are  B&I,  M&D,  Education, 
Aviation, 
and  Geographic 
Information.”

and  Technical  Solutions, 

in  Note 

described 

“Segment 

17, 

as 

Total

$  4,095.9  $  1,445.2  $ 

(in millions)
Major Service Line

Janitorial(1)
Parking(2)
Facility Services(3)
Building & Energy Solutions(4)
Airline Services(5)

(in millions)
Major Service Line

Janitorial(1)
Parking(2)
Facility Services(3)
Building & Energy Solutions(4)
Airline Services(5)

Year Ended October 31, 2022

B&I

M&D

Education

Aviation

Technical 
Solutions

Total

$  2,746.6  $  1,242.4  $ 

354.3 
995.0 
— 
— 

36.6 
166.2 
— 
— 

720.6  $ 
0.9 
113.2 
— 
— 
834.7  $ 

119.8  $ 
311.7 
28.3 
— 
344.2 
804.0  $ 

—  $  4,829.4 
703.6 
— 
1,302.7 
— 
626.8 
626.8 
344.2 
— 
626.8  $  7,806.6 

Year Ended October 31, 2021

B&I

M&D

Education

Aviation

Technical 
Solutions

Total

$  2,180.2  $  1,157.9  $ 

296.1 
377.5 
— 
— 

39.8 
165.4 
— 
— 

724.1  $ 
0.9 
105.8 
— 
— 
830.8  $ 

116.8  $ 
257.0 
24.9 
— 
252.4 
651.1  $ 

—  $  4,179.0 
593.8 
— 
673.6 
— 
529.8 
529.8 
252.4 
— 
529.8  $  6,228.6 

Total

$  2,853.8  $  1,363.1  $ 

(1) Janitorial arrangements provide a wide range of essential cleaning services for commercial office buildings, airports and other 
transportation  centers,  educational  institutions,  government  buildings,  health  facilities,  industrial  buildings,  retail  stores,  and 
stadiums and arenas. These arrangements are often structured as monthly fixed-price, square-foot, cost-plus, and work order 
contracts. 

(2) Parking arrangements provide parking and transportation services for clients at various locations, including airports and other 
transportation centers, commercial office buildings, educational institutions, health facilities, hotels, and stadiums and arenas. 
These  arrangements  are  structured  as  management  reimbursement,  leased  location,  and  allowance  contracts.  Certain  of 
these arrangements are considered service concession agreements and are accounted for under the guidance of Topic 853; 
accordingly, rent expense related to these arrangements is recorded as a reduction of the related parking service revenues. 

(3) Facility Services arrangements provide onsite mechanical engineering and technical services and solutions relating to a broad 
range  of  facilities  and  infrastructure  systems  that  are  designed  to  extend  the  useful  life  of  facility  fixed  assets,  improve 
equipment  operating  efficiencies,  reduce  energy  consumption,  lower  overall  operational  costs  for  clients,  and  enhance  the 
sustainability of client locations. These arrangements are generally structured as monthly fixed-price, cost-plus, and work order 
contracts.

(4)  Building  &  Energy  Solutions  arrangements  provide  custom  energy  solutions,  including  microgrid  systems  installation, 
electrical, HVAC, lighting, electric vehicle charging station installation, and other general maintenance and repair services for 
clients  in  the  public  and  private  sectors  and  are  generally  structured  as  Energy  Savings  and  Fixed-Price  Repair  and 
Refurbishment contracts. We also franchise certain operations under franchise agreements relating to our Linc Network and 
TEGG brands pursuant to franchise contracts.

(5) Airline Services arrangements support airlines and airports with services such as passenger assistance, catering logistics, and 
airplane cabin maintenance. These arrangements are often structured as monthly fixed-price, cost-plus, transaction price, and 
hourly contracts.

65 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Remaining Performance Obligations

At  October  31,  2022,  performance  obligations  that  were  unsatisfied  or  partially  unsatisfied  for  which  we 
expect to recognize revenue totaled $236.6 million. We expect to recognize revenue on approximately 77% of the 
remaining performance obligations over the next 12 months, with the remainder recognized thereafter, based on our 
estimates of project timing.

These amounts exclude variable consideration primarily related to: (i) contracts where we have determined 
that the contract consists of a series of distinct service periods and revenues are based on future performance that 
cannot  be  estimated  at  contract  inception;  (ii)  parking  contracts  where  we  and  the  customer  share  the  gross 
revenues  or  operating  profit  for  the  location;  and  (iii)  contracts  where  transaction  prices  include  performance 
incentives that are based on future performance and therefore cannot be estimated at contract inception. We apply 
the  practical  expedient  that  permits  exclusion  of  information  about  the  remaining  performance  obligations  with 
original expected durations of one year or less.

Contract Balances 

The following tables present the balances in our contract assets and contract liabilities: 

(in millions)
Contract assets

Billed trade receivables(1)
Unbilled trade receivables(1)
Costs incurred in excess of amounts billed(2)
Capitalized commissions(3)

As of October 31,

2022

2021

$ 

1,138.8  $ 

1,057.6 

162.5 
75.8 
30.9 

112.1 
52.5 
27.8 

(1)  Included  in  trade  accounts  receivable,  net,  on  the  Consolidated  Balance  Sheets.  The  fluctuations  correlate  directly  to  the 

execution of new customer contracts and to invoicing and collections from customers in the normal course of business. 

(2)  Fluctuation  is  primarily  due  to  the  timing  of  payments  on  our  contracts  measured  using  the  cost-to-cost  method  of  revenue 

recognition. 

(3)  Included  in  other  current  assets  and  other  noncurrent  assets  on  the  Consolidated  Balance  Sheets.  During  the year  ended 
October 31, 2022, we capitalized $17.4 million of new costs and amortized $14.4 million of previously capitalized costs. There 
was no impairment loss recorded on the costs capitalized.

(in millions)
Contract liabilities(1)

Balance at beginning of year
Acquisition additions(2)
Additional contract liabilities
Recognition of deferred revenue
Balance at end of year

(1) Included in other accrued liabilities on the Consolidated Balance Sheets. 
(2) Represents additions associated with the RavenVolt acquisition. 

5. LEASES

Year Ended
October 31, 2022

$ 

$ 

58.5 
31.6 
213.9 
(224.4) 
79.6 

The components of lease assets and liabilities and their classification on our Consolidated Balance Sheets 

were as follows:

66 
 
 
 
 
 
 
 
 
115.2  $ 

10.0 

125.2  $ 

30.3  $ 

2.8 

104.5 

6.4 

126.5 

3.7 

130.2 

31.8 

0.4 

116.6 

2.0 

150.8 

Classification

2022

2021

As of October 31,

Right-of-use assets
Property, plant and equipment, net(1)

$ 

$ 

(in millions)

Lease assets

Operating leases

Finance leases

Total lease assets

Lease liabilities

Current liabilities

Operating leases

Current portion of lease liabilities

$ 

Finance leases

Other accrued liabilities

Noncurrent liabilities

Operating leases

Long-term lease liabilities

Finance leases

Other noncurrent liabilities

Total lease liabilities

$ 

144.1  $ 

(1) Finance lease assets are recorded net of accumulated amortization of $16.9 million and $16.3 million as of October 31, 2022 

and October 31, 2021, respectively. 

The  components  of  lease  costs  and  classification  within  the  Consolidated  Statements  of  Comprehensive 

Income (Loss) were as follows:

Years Ended October 31,

2022

2021

$ 

$ 

60.2  $ 

25.7 

1.7 

0.4 

88.1  $ 

51.9 

25.3 

2.5 

0.5 

80.2 

(in millions)

Operating lease costs:

Operating expenses(1)(2)
Selling, general and administrative expenses(3)

Finance lease costs:

Operating expenses(4)
Interest expense(5)
Total lease costs

(1) Related to certain parking arrangements.

(2) Includes short-term lease costs and variable lease costs. 

(3) Includes short-term lease costs.

(4) Represents amortization of leased assets.

(5) Interest on lease liabilities.

The following table presents information on short-term and variable lease costs:

(in millions)

Short-term lease costs
Variable lease costs

Total short-term and variable lease costs

Years Ended October 31,

2022

2021

$ 

$ 

43.3  $ 

6.0 

49.3  $ 

34.8 

3.7 

38.5 

Sublease income generated during the year ended October 31, 2022, was immaterial. 

67 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The amounts of future undiscounted cash flows related to the lease payments over the lease terms and the 
reconciliation  to  the  present  value  of  the  lease  liabilities  as  recorded  on  our  Consolidated  Balance  Sheets  as  of 
October 31, 2022, are as follows:

(in millions)

Fiscal 2023

Fiscal 2024
Fiscal 2025

Fiscal 2026

Fiscal 2027

Thereafter

Total lease payments

Less: imputed interest

Operating 
Lease Liabilities

Finance 
Lease Liabilities

Total

$ 

35.2  $ 
30.0 

23.7 

20.9 

15.1 

26.6 

151.6 

16.7 

3.2  $ 

2.4 

2.4 

1.6 

— 

— 

9.5 

0.4 

Present value of lease liabilities

$ 

134.8  $ 

9.2  $ 

38.4 

32.4 

26.1 

22.5 

15.1 

26.6 

161.1 

17.1 

144.0 

Future sublease rental income was excluded for the periods shown above as the amounts are immaterial.

We  have  entered  into  operating  lease  arrangements  as  of  October  31,  2022,  that  are  effective  for  future 

periods. The total amount of ROU assets and lease liabilities related to these arrangements is immaterial.

The  following  table  includes  the  weighted-average  remaining  lease  terms,  in  years,  and  the  weighted-

average discount rate used to calculate the present value of operating lease liabilities:

Weighted-average remaining lease term (years)

Operating leases

Finance leases

Weighted-average discount rate

Operating leases

Finance leases

Years Ended October 31,

2022

2021

5.7

3.5

 4.09 %

 3.82 %

5.7

1.5

 4.11 %

 4.78 %

68 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The  following  table  includes  supplemental  cash  and  non-cash  information  related  to  operating  leases:

(in millions)
Cash paid for amounts included in the measurement of lease liabilities

Operating cash flows from operating leases

Operating cash flows from finance leases
Financing cash flows from finance leases

Lease assets obtained in exchange for new operating lease liabilities

6. NET INCOME PER COMMON SHARE 

Basic and Diluted Net Income Per Common Share Calculations

Years Ended October 31,

2022

2021

$ 

35.3  $ 

0.4 

1.9 

23.1 

(in millions, except per share amounts)
Income from continuing operations

Income from discontinued operations, net of taxes
Net income

Weighted-average common and common equivalent 
    shares outstanding — Basic
Effect of dilutive securities

RSUs
Stock options
Performance shares

Weighted-average common and common equivalent 
    shares outstanding — Diluted

Net income per common share — Basic
Income from continuing operations
Income from discontinued operations
Net income

Net income per common share — Diluted
Income from continuing operations
Income from discontinued operations
Net income

$ 

$ 

$ 

$ 

$ 

$ 

Years Ended October 31,
2021

2020

2022

230.4  $ 

— 
230.4  $ 

126.3  $ 

— 
126.3  $ 

67.1 

0.2 
— 
0.2 

67.5 

3.44  $ 
— 
3.44  $ 

3.41  $ 
— 
3.41  $ 

67.4 

0.3 
— 
0.2 

68.0 

1.87  $ 
— 
1.87  $ 

1.86  $ 
— 
1.86  $ 

38.9 

0.5 

2.8 

20.6 

0.2 

0.1 
0.3 

66.9 

0.1 
0.1 
0.1 

67.3 

0.00 
— 
0.00 

0.00 
— 
0.00 

Anti-Dilutive Outstanding Stock Awards Issued Under Share-Based Compensation Plans 

(in millions)
Anti-dilutive

Years Ended October 31,
2021

2020

2022

— 

— 

0.4 

69 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
7. FAIR VALUE OF FINANCIAL INSTRUMENTS

Fair Value Hierarchy of Our Financial Instruments

Financial Assets and Liabilities Measured at Fair Value on a Recurring Basis

(in millions)
Cash and cash equivalents(1)
Insurance deposits(2)
Assets held in funded deferred compensation plan(3)
Debt facilities (4)
Interest rate swap assets(5)
Interest rate swap liabilities(5)
Preferred equity investment(6)
Contingent Consideration(7)

Fair Value 
Hierarchy

As of October 31,

2022

2021

1

1

1

2

2

2

3

3

$ 

73.0  $ 

0.9 

4.1 

1,271.3 

36.9 

— 

3.0 

59.0 

62.8 

0.7 

4.9 

888.8 

— 

4.6 

— 

— 

(1)  Cash and cash equivalents are stated at nominal value, which equals fair value.

(2)  Represents restricted deposits that are used to collateralize our insurance obligations and are stated at nominal value, which 
equals  fair  value.  These  insurance  deposits  are  included  in  “Other  noncurrent  assets”  on  the  accompanying  Consolidated 
Balance Sheets. See Note 10, “Insurance,” for further information.

(3)    Represents  investments  held  in  Rabbi  trusts  associated  with  two  of  our  deferred  compensation  plans,  which  we  include  in 
“Other noncurrent assets” on the accompanying Consolidated Balance Sheets. The fair value of the assets held in the funded 
deferred  compensation  plan  is  based  on  quoted  market  prices.  See  Note  12,  “Employee  Benefit  Plans,”  for  further 
information.

(4)   Represents gross outstanding borrowings under our syndicated line of credit and term loan. Due to variable interest rates, the 
carrying  value  of  outstanding  borrowings  under  our  line  of  credit  and  term  loan  approximates  the  fair  value.  See  Note 11, 
“Debt,” for further information.

(5)    Represents  interest  rate  swap  derivatives  designated  as  cash  flow  hedges.  The  fair  values  of  the  interest  rate  swaps  are 
estimated  based  on  the  present  value  of  the  difference  between  expected  cash  flows  calculated  at  the  contracted  interest 
rates  and  the  expected  cash  flows  at  current  market  interest  rates  using  observable  benchmarks  for  the  London  Interbank 
Offered Rate (“LIBOR”) forward rates at the end of the period. At October 31, 2022 and 2021, our interest rate swap assets 
and  liabilities  are  included  in  “Other  noncurrent  assets”  and  “Other  accrued  liabilities,”  respectively,  on  the  accompanying 
Consolidated Balance Sheets. See Note 11, “Debt,” for further information. 

(6) We purchased $3.0 million in a preferred equity investment of a privately held company during the first quarter of 2022, which 
we include in “Other investments” on the accompanying Consolidated Balance Sheet. Our investment does not have a readily 
determinable  fair  value;  therefore,  we  account  for  the  investment  using  the  measurement  alternative  under  Topic  321  and 
measure the investment at initial cost less impairment, if any.

(7)  At  October  31,  2022,  our  contingent  consideration  payable  related  to  RavenVolt  acquisition  is  recorded  at  fair  value  as  a 
liability  on  the  acquisition  date  and  is  remeasured  at  each  reporting  date,  based  on  significant  inputs  not  observable  in  the 
market,  which  represents  a  Level  3  measurement  within  the  fair  value  hierarchy.  At  September  1,  2022,  we  recorded  the 
contingent consideration at fair value of $59.0 million. After the acquisition date and until the contingency is resolved, the fair 
value  of  contingent  consideration  payable  is  adjusted  each  reporting  period  based  primarily  on  the  expected  probability  of 
achievement of the contingency targets which are subject to our estimate. These changes in fair value are recognized within 
“Operating expenses” of the consolidated statements of comprehensive income (loss). There was no change in the fair value 
of the contingent consideration payable between September 1, 2022 and October 31, 2022.

There  were  no  transfers  to  or  from  Level  3  financial  assets  or  liabilities  during  2022  and  2021.  At 

October 31, 2021, the Company had no financial assets or liabilities recorded at fair value using Level 3 inputs.

Non-Financial Assets Measured at Fair Value on a Non-Recurring Basis

In addition to assets and liabilities that are measured at fair value on a recurring basis, we are also required 
to  measure  certain  items  at  fair  value  on  a  non-recurring  basis.  These  assets  can  include:  goodwill;  intangible 
assets; property, plant and equipment; lease-related ROU assets; and long-lived assets that have been reduced to 
fair value when they are held for sale. If certain triggering events occur or if an annual impairment test is required, 

70 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
we  would  evaluate  these  non-financial  assets  for  impairment.  If  an  impairment  were  to  occur,  the  asset  would  be 
recorded at the estimated fair value, using primarily unobservable Level 3 inputs. 

In connection with the reorganization of our T&M segment as discussed in Note 2, “Basis of Presentation 
and  Significant Accounting  Policies,”  we  reallocated  $95.0  million  of  goodwill  from  our  B&I  segment  to  our  M&D 
segment using a relative fair value approach. M&D’s goodwill balance was $502.2 million after the reorganization, 
which includes $407.2 million of previously recorded goodwill from our T&M segment. In addition, we completed an 
assessment  of  any  potential  goodwill  impairment  for  all  reporting  units  immediately  prior  to  and  following  the 
reallocation and determined that no impairment existed. 

During the third quarter of 2021, we recognized a non-cash impairment charge totaling $9.1 million in our 
Corporate  segment  for  previously  capitalized  internal-use  software  related  to  our  Enterprise  Resource  Planning 
(“ERP”) system implementation. The Company determined that certain components that were previously developed 
would no longer be implemented. The impairment charge reduced the carrying value to zero for those components 
and  is  recorded  in  “Selling,  general  and  administrative  expenses”  on  our  Consolidated  Statements  of 
Comprehensive Income (Loss) for the year ended October 31, 2021. 

8. PROPERTY, PLANT AND EQUIPMENT

Property, Plant and Equipment

(in millions)
Machinery and other equipment
Computer equipment and software
Transportation equipment
Leasehold improvements
Furniture and fixtures
Buildings
Land

Less: Accumulated depreciation(1)
Total

As of October 31,

2022

2021

$ 

$ 

158.7  $ 
106.8 
64.1 
67.0 
17.3 
7.7 
0.7 
422.2 
296.9 
125.4  $ 

148.9 
97.2 
57.9 
59.6 
14.6 
7.7 
0.7 
386.6 
274.7 
111.9 

(1) For 2022, 2021, and 2020, depreciation expense was $40.3 million, $45.0 million, and $48.0 million, respectively.

71 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
9. GOODWILL AND OTHER INTANGIBLE ASSETS

Goodwill

(in millions)

Business & 
Industry

Manufacturing 
& Distribution Education Aviation

Technical 
Solutions

Total

Balance at October 31, 2020

$ 

574.0  $ 

Acquisition

Foreign currency translation

Balance at October 31, 2021
Acquisitions (1)
Reallocation(2)
Foreign currency translation

554.0 

1.8 

407.2  $ 
— 

— 

459.3  $ 

— 

— 

69.5  $ 
— 

0.4 

161.5  $  1,671.4 

— 

1.2 

— 

3.4 

$ 

1,129.8  $ 

407.2  $ 

459.3  $ 

69.9  $ 

162.7  $  2,228.9 

61.7 

(95.0)   

(8.7)   

— 

95.0 

— 

— 

— 

— 

— 

— 

207.5 

269.2 

— 

— 

(1.1)   

(2.7)   

(12.6) 

Balance at October 31, 2022

$ 

1,087.9  $ 

502.2  $ 

459.3  $ 

68.7  $ 

367.4  $  2,485.6 

(1) During 2022, goodwill increased primarily as a result of the RavenVolt and Momentum acquisitions. See Note 3, “Acquisitions 

and Dispositions,” for additional information. 

(2) In connection with the reorganization of our T&M segment in Q1 2022 we reallocated $95.0 million of goodwill from our B&I 

segment to our M&D segment using a relative fair value approach.

We did not record goodwill impairment charges during fiscal years 2022 and 2021. 

Other Intangible Assets

As of October 31,

2022

2021

(in millions)

Customer contracts and relationships
Trademarks and trade names(1)
Contract rights and other(1)
Total(2)

Gross 
Carrying 
Amount

Accumulated 
Amortization

Total

Gross 
Carrying 
Amount

Accumulated 
Amortization

Total

$ 

801.6  $ 

(442.1)  $ 

359.6  $ 

793.8  $ 

(378.5)  $ 

415.3 

21.4 

15.3 

(15.4)   

(2.4)   

6.1 

12.9 

19.8 

0.5 

(10.4)   

(0.4)   

9.5 

0.1 

$ 

838.4  $ 

(459.8)  $ 

378.5  $ 

814.1  $ 

(389.3)  $ 

424.8 

(1) Additions reflect the Momentum and RavenVolt acquisitions in 2022. See Note 3, “Acquisitions and Dispositions,” for additional 

information. 

(2) These intangible assets are being amortized over the expected period of benefit, with a weighted average life of approximately 

11 years. 

Estimated Annual Amortization Expense for Each of the Next Five Years

(in millions)
Estimated amortization expense(1)

2023

2024

2025

2026

2027

$ 

75.9  $ 

54.3  $ 

47.3  $ 

41.2  $ 

35.9 

(1) These amounts could vary as acquisitions of additional intangible assets occur in the future and as purchase price allocations 

are finalized for existing acquisitions.

The estimates of future cash flows used in determining the fair value of goodwill and other intangible assets 
involve  significant  management  judgment  and  are  based  upon  assumptions  about  expected  future  operating 
performance,  economic  conditions,  market  conditions,  and  cost  of  capital.  Inherent  in  estimating  the  future  cash 
flows are uncertainties beyond our control, such as changes in capital markets. The actual cash flows could differ 
materially  from  management’s  estimates  due  to  changes  in  business  conditions,  operating  performance,  and 
economic conditions.

72 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
10. INSURANCE

We  use  a  combination  of  insured  and  self-insurance  programs  to  cover  workers’  compensation,  general 
liability,  automobile  liability,  property  damage,  and  other  insurable  risks.  For  the  majority  of  these  insurance 
programs,  we  retain  the  initial  $1.0  million  to  $1.5  million  of  exposure  on  a  per-occurrence  basis,  either  through 
deductibles or self-insured retentions. Beyond the retained exposures, we have varying primary policy limits ranging 
between $1.0 million and $5.0 million per occurrence. To cover general liability and automobile liability losses above 
these  primary  limits,  we  maintain  commercial  umbrella  insurance  policies  that  provide  aggregate  limits  of  $200.0 
million.  Our  insurance  policies  generally  cover  workers’  compensation  losses  to  the  full  extent  of  statutory 
requirements.  Additionally,  to  cover  property  damage  risks  above  our  retained  limits,  we  maintain  policies  that 
provide  per  occurrence  limits  of  $75.0  million.  We  are  also  self-insured  for  certain  employee  medical  and  dental 
plans. We maintain stop-loss insurance for our self-insured medical plan under which we retain up to $0.5 million of 
exposure on a per-participant, per-year basis with respect to claims. 

We  maintain  our  reserves  for  workers’  compensation,  general  liability,  automobile  liability,  and  property 
damage  insurance  claims  based  upon  known  trends  and  events  and  the  actuarial  estimates  of  required  reserves 
considering  the  most  recently  completed  actuarial  reports.  We  use  all  available  information  to  develop  our  best 
estimate  of  insurance  claims  reserves  as  information  is  obtained.  The  results  of  actuarial  reviews  are  used  to 
estimate  our  insurance  rates  and  insurance  reserves  for  future  periods  and  to  adjust  reserves,  if  appropriate,  for 
prior years. 

Insurance Reserve Adjustments

Actuarial Reviews and Updates Performed During 2022

We  review  our  self-insurance  liabilities  on  a  quarterly  basis  and  adjust  our  accruals  accordingly.  Actual 
claims activity or development may vary from our assumptions and estimates, which may result in material losses or 
gains. As we obtain additional information that affects the assumptions and estimates used in our reserve liability 
calculations,  we  adjust  our  self-insurance  rates  and  reserves  for  future  periods  and,  if  appropriate,  adjust  our 
reserves for claims incurred in prior accounting periods.

During the first and third quarters of 2022, we performed comprehensive actuarial reviews of the majority of 
our casualty insurance programs to evaluate changes made to claims reserves and claims payment activity for the 
periods of May 1, 2021, through October 31, 2021, and November 1, 2021, through April 30, 2022, respectively (the 
“Actuarial  Reviews”). The Actuarial  Reviews  were  comprehensive  in  nature  and  were  based  on  loss  development 
patterns, trend assumptions, and underlying expected loss costs during the periods analyzed. 

During the second and fourth quarters of 2022, we performed interim actuarial updates of the majority of our 
casualty  insurance  programs  that  considered  changes  in  claims  development  and  claims  payment  activity  for  the 
respective  periods  analyzed  (the  “Interim  Updates”). These  Interim  Updates  were  abbreviated  in  nature  based  on 
actual versus expected development during the periods analyzed and relied on the key assumptions in the Actuarial 
Reviews (most notably loss development patterns, trend assumptions, and underlying expected loss costs).

Based on the results of the Actuarial Reviews and Interim Updates, we decreased our total reserves related 
to  prior  years  for  known  claims  as  well  as  our  estimate  of  the  loss  amounts  associated  with  IBNR  Claims  during 
2022 by $36.8 million. In 2021, we decreased our total reserves related to prior year claims by $36.0 million. 

Insurance-Related Balances and Activity 

(in millions)

As of October 31,

2022

2021

Insurance claim reserves, excluding medical and dental

$ 

551.0  $ 

Medical and dental claim reserves

Insurance recoverables

8.1 

71.0 

574.8 

9.9 

66.5 

At  October  31,  2022  and  2021,  insurance  recoverables  are  included  in  both  “Other  current  assets”  and 

“Other noncurrent assets” on the accompanying Consolidated Balance Sheets.

73 
 
 
 
Casualty Program Insurance Reserves Rollforward

(in millions)
Net balance at beginning of year

Change in case reserves plus IBNR Claims — current year
Change in case reserves plus IBNR Claims — prior years
Claims paid
Acquisition(1)
Net balance, October 31(2)
Recoverables
Gross balance, October 31

Years Ended October 31,
2021

2020

2022

$ 

508.3  $ 

434.8  $ 

145.7 
(36.8)   
(129.1)   
(8.2)   

479.9 
71.0 

117.9 
(36.0)   
(99.8)   
91.6 
508.3 
66.5 

$ 

551.0  $ 

574.8  $ 

443.3 

128.5 
(30.2) 
(106.8) 
0.2 
434.8 
70.1 
504.9 

(1) During 2021, insurance reserves increased as a result of the Able Acquisition. See Note 3, “Acquisitions and Dispositions,” for 

additional information.

(2)  Includes  reserves  related  to  discontinued  operations  of  approximately $0.2  million  for  2022,  $0.3  million  for  2021  and  $0.5 

million for 2020. 

Instruments Used to Collateralize Our Insurance Obligations

(in millions)
Standby letters of credit
Surety bonds
Restricted insurance deposits
Total

11. DEBT

Components of Debt 

(in millions)

Current portion of long-term debt

Gross term loan

Unamortized deferred financing costs

Current portion of term loan

Receivables facility

Current portion of debt

Long-term debt

Gross term loan

Unamortized deferred financing costs

Total noncurrent portion of term loan

Revolving line of credit(1)(2)
Long-term debt

$ 

$ 

$ 

$ 

$ 

$ 

As of October 31,

2022

2021

153.7  $ 

73.2 
0.9 
227.8  $ 

157.9 
83.8 
0.7 
242.3 

As of October 31,

2022

2021

32.5  $ 

(1.0)   

31.5  $ 

150.0 

181.5  $ 

568.8  $ 

(2.4)   

566.3 
520.0 

32.5 

(1.1) 

31.4 

— 

31.4 

601.3 

(3.5) 

597.8 
255.0 

852.8 

$ 

1,086.3  $ 

(1) Standby letters of credit amounted to $158.3 million at October 31, 2022. 

(2) At October 31, 2022, we had borrowing capacity of $612.9 million.

 At October 31, 2022, the weighted average interest rate on our outstanding borrowings was 4.97%.

74 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
On  September  1,  2017,  we  refinanced  and  replaced  our  then-existing  $800.0  million  credit  facility  with  a 
new senior, secured five-year syndicated credit facility, consisting of a $900.0 million revolving line of credit and an 
$800.0 million amortizing term loan, both of which are scheduled to mature on September 1, 2022. In accordance 
with the terms of the Credit Facility, the revolving line of credit was reduced to $800.0 million on September 1, 2018. 

On  June  28,  2021,  the  Company  amended  and  restated  the  Credit  Facility  with  the  Second Amendment, 
extending  the  maturity  date  to  June  28,  2026,  and  increasing  the  capacity  of  the  revolving  credit  facility  from 
$800.0  million  to  $1.3  billion  and  the-then  remaining  term  loan  outstanding  from  $620.0  million  to  $650.0  million. 
The Amended Credit Facility provides for the issuance of up to $350.0 million for standby letters of credit and the 
issuance  of  up  to  $75.0  million  in  swingline  advances.  The  obligations  under  the  Amended  Credit  Facility  are 
secured  on  a  first-priority  basis  by  a  lien  on  substantially  all  of  our  assets  and  properties,  subject  to  certain 
exceptions. Additionally,  we  may  repay  amounts  borrowed  under  the Amended  Credit  Facility  at  any  time  without 
penalty. 

The term loan and U.S.-dollar-denominated borrowings under the revolver bear interest at a rate equal to 
one-month LIBOR plus a spread based upon our leverage ratio. Euro- and sterling-denominated borrowings under 
the revolver bear at a rate equal to the EURIBOR and the SONIA reference rates, respectively, plus a spread that is 
based upon our leverage ratio. The spread ranges from 1.375% to 2.250% for Eurocurrency loans and 0.375% to 
1.250% for base rate loans. We also pay a commitment fee, based on our leverage ratio and payable quarterly in 
arrears, ranging from 0.20% to 0.40% on the average daily unused portion of the line of credit. For purposes of this 
calculation,  irrevocable  standby  letters  of  credit,  which  are  issued  primarily  in  conjunction  with  our  insurance 
programs,  and  cash  borrowings  are  included  as  outstanding  under  the  line  of  credit.  On  November  1,  2022,  we 
amended our Amended Credit Facility to replace the benchmark rate at which U.S.-dollar-denominated borrowings 
bear  interest  from  LIBOR  to  the  forward-looking  SOFR  term  rate  administered  by  CME  Group  Benchmark 
Administration Limited (“Term SOFR”). As a result of these amendments, we can borrow at Term SOFR plus a credit 
spread adjustment of 0.10% subject to a floor of zero, see Note 18, “Subsequent Events.”

The Amended  Credit  Facility  contains  certain  covenants,  including  a  maximum  total  net  leverage  ratio  of 
5.00 to 1.00, a maximum secured net leverage ratio of 4.00 to 1.00, and a minimum interest coverage ratio of 1.50 
to 1.00, as well as other financial and non-financial covenants. In the event of a material acquisition, as defined in 
the Amended Credit Facility, we may elect to increase the maximum total net leverage ratio to 5.50 to 1.00 for a total 
of four fiscal quarters and increase the maximum secured net leverage ratio to 4.50 to 1.00 for a total of four fiscal 
quarters. We did not make this election for the Able Acquisition. Our borrowing capacity is subject to, and limited by, 
compliance with the covenants described above. At October 31, 2022, we were in compliance with these covenants. 

The Amended  Credit  Facility  also  includes  customary  events  of  default,  including:  failure  to  pay  principal, 
interest,  or  fees  when  due,  failure  to  comply  with  covenants;  the  occurrence  of  certain  material  judgments;  and  a 
change  in  control  of  the  Company.  If  certain  events  of  default  occur,  including  certain  cross-defaults,  insolvency, 
change in control, or violation of specific covenants, then the lenders can terminate or suspend our access to the 
Amended  Credit  Facility,  declare  all  amounts  outstanding  (including  all  accrued  interest  and  unpaid  fees)  to  be 
immediately due and payable, and require that we cash collateralize the outstanding standby letters of credit.

We incurred deferred financing costs of $6.4 million in conjunction with the Second Amendment and carried 
over  $6.2  million  of  unamortized  deferred  financing  from  the  initial  execution,  First  Amendment,  and  previous 
amendments of the Credit Facility. Total deferred financing costs of $12.6 million, consisting of $4.9 million related to 
the term loan and $7.7 million related to the revolver, are being amortized to interest expense over the term of the 
Amended Credit Facility.

On  March  1,  2022,  we  entered  into  a  new  uncommitted  receivable  repurchase  facility  (the  “Receivables 
Facility”) of up to $150 million, which expires on February 28, 2023. The Receivables Facility allows the Company to 
sell a portfolio of available and eligible outstanding U.S. trade accounts receivable to a participating institution and 
simultaneously agree to repurchase them generally on a monthly basis. Under this arrangement, we make floating 
rate interest payments equal to the forward-looking term rate based on Secured Overnight Financing Rate (“SOFR”) 
plus 1.05%. These interest payments are payable monthly in arrears. The repurchase price of the receivables in the 
facility is the original face value. Outstanding receivables must be repurchased on a date agreed upon by both the 
buyer and seller, generally on a monthly basis, and on the termination date of the repurchase facility. This facility is 
considered a secured borrowing and provides the buyer with customary rights of termination upon the occurrence of 
certain events of default. We have guaranteed all of the sellers’ obligations under the facility.

75We  account  for  the  sale  of  receivables  under  the  Receivables  Facility  as  short-term  debt  and  continue  to 
carry  the  receivables  on  the  Consolidated  Balance  Sheets,  primarily  as  a  result  of  the  requirement  to  repurchase 
receivables  sold.  As  of  October  31,  2022,  there  were  $150.0  million  in  borrowings  on  receivables  pledged  as 
collateral under the Receivables Facility.

Long-Term Loan Maturities

During 2022, we made principal payments under the term loan of $32.5 million. As of October 31, 2022, the 

following principal payments are required under the term loan.

(in millions)

Debt maturities

Interest Rate Swaps

2023

2024

2025

2026

2027

$ 

32.5  $ 

32.5  $ 

32.5  $ 

1,023.8  $ 

— 

We enter into interest rate swaps to manage the interest rate risk associated with our floating-rate, LIBOR-
based borrowings. Under these arrangements, we typically pay a fixed interest rate in exchange for LIBOR-based 
variable  interest  throughout  the  life  of  the  agreement.  We  initially  report  the  mark-to-market  gain  or  loss  on  a 
derivative  as  a  component  of AOCL  and  subsequently  reclassify  the  gain  or  loss  into  earnings  when  the  hedged 
transactions occur and affect earnings. Interest payables and receivables under the swap agreements are accrued 
and  recorded  as  adjustments  to  interest  expense.  All  of  our  interest  rate  swaps  have  been  designated  and 
accounted for as cash flow hedges from inception. See Note 7, “Fair Value of Financial Instruments,” regarding the 
valuation of our interest rate swaps. 

Notional Amount

Fixed Interest Rate

Effective Date

$ 100.0 million

$ 150.0 million

$ 100.0 million
    $ 129.4 million(1)
    $ 170.6 million(1)

1.78%

1.92%

2.98%

2.89%

2.86%

February 9, 2022

February 25, 2022

May 4, 2022

July 7, 2022

July 18, 2022

Maturity Date

June 28, 2026

June 28, 2026

June 28, 2026

June 28, 2026

June 28, 2026

(1)  In  July  2022,  we  entered  into  interest  rate  swap  agreements  with  notional  values  totaling  $300.0  million  at  inception. The  notional  amount 
reduces to $250.0 million in April 2024, $175.0 million in October 2024, and $100.0 million in October 2025 before maturing on June 28, 2026

At  October  31,  2022  and  2021,  amounts  recorded  in AOCL  for  interest  rate  swaps  were  a  gain  of  $26.8 
million,  net  of  taxes  of  $10.1  million,  and  a  loss  of  $0.2  million,  net  of  taxes  of  $0.3  million,  respectively.  These 
amounts included the gain associated with the interest rate swaps we terminated in 2018, which is being amortized 
to  interest  expense  as  interest  payments  are  made  over  the  original  term  of  our  Credit  Facility.  During  2022,  we 
amortized $3.5 million, net of taxes of $1.3 million, of that gain and we amortized $4.7 million, net of taxes of $1.7 
million,  during  2021.  At  October  31,  2022,  the  total  amount  expected  to  be  reclassified  from  AOCL  to  earnings 
during the next 12 months was $7.3 million, net of a taxes of $2.7 million.

At  November  1,  2022,  we  amended  our Amended  Credit  Facility  to  replace  LIBOR  with  Term  SOFR  and 
transitioned  our  interest  rate  swaps  to  a  SOFR-based  rate.  We  also  entered  into  a  new  interest  rate  swap 
agreement with a notional value of $170.0 million,  a  fixed interest rate of 3.81%, and a maturity date of June 28, 
2026, see Note 18, “Subsequent Events.”

12. EMPLOYEE BENEFIT PLANS

Defined Benefit Plans

We  provide  benefits  to  certain  employees  under  various  defined  benefit  and  postretirement  benefit  plans 
(collectively, the “Plans”). The Plans were previously amended to preclude new participants. All but one of the Plans 
are unfunded. 

76Information for the Plans

As of October 31,

(in millions)
7.5 
Net obligations
Projected benefit obligations(1)
15.9 
8.4 
Fair value of assets
(1) At October 31, 2022 and 2021, total projected benefit obligations related to unfunded plans were $12.2 million and $8.2 million, respectively. 

12.2 
6.2 

6.0  $ 

$ 

2022

2021

At  October  31,  2022,  assets  of  the  Plans  were  invested  31%  in  equities  and  69%  in  fixed  income.  The 
expected return on assets was $0.4 million in 2022, $0.3 million in 2021, and $0.4 million in 2020. The aggregate 
net  periodic  benefit  cost  for  all  Plans  was  $0.1  million,  $0.3  million,  and  $0.2  million  for  2022,  2021,  and  2020, 
respectively. Future benefit payments in the aggregate are expected to be $11.2 million. 

Deferred Compensation Plans

We maintain deferred compensation plans that permit eligible employees and directors to defer a portion of 
their compensation. At October 31, 2022 and 2021, the total liability of all deferred compensation was $27.5 million 
and  $32.1  million,  respectively  (including  $14.2  million  and  $18.0  million  assumed  from  the  Able  Acquisition, 
respectively), and these amounts are included in “Other accrued liabilities” and “Other noncurrent liabilities” on the 
accompanying  Consolidated  Balance  Sheets.  Under  one  of  our  deferred  compensation  plans,  a  Rabbi  trust  was 
created  to  fund  the  obligations,  and  we  are  required  to  contribute  a  portion  of  the  deferred  compensation 
contributions  for  eligible  participants.  The  assets  held  in  the  Rabbi  trust  are  not  available  for  general  corporate 
purposes.  At  October  31,  2022  and  2021,  the  fair  value  of  these  assets  was  $4.1  million  and  $4.9  million, 
respectively,  and  these  amounts  are  included  in  “Other  noncurrent  assets”  on  the  accompanying  Consolidated 
Balance  Sheets. Aggregate  expense  recognized  under  these  deferred  compensation  plans  was  $0.3  million,  $0.2 
million, and $0.2 million for 2022, 2021, and 2020, respectively.

Defined Contribution Plans

We  sponsor  four  defined  contribution  plans  covering  certain  employees  that  are  subject  to  the  applicable 
provisions of the Employee Retirement Income Security Act of 1974 and the Internal Revenue Code (“IRC”). Certain 
plans permit a company match of a portion of the participant’s contributions or a discretionary contribution after the 
participant  has  met  the  eligibility  requirements  set  forth  in  the  plan.  During  2022,  2021,  and  2020,  we  made 
matching contributions required by the plans of $27.7 million, $21.6 million, and $18.2 million, respectively. 

77 
 
 
 
Multiemployer Pension and Postretirement Plans

We  participate  in  various  multiemployer  pension  plans  under  union  and  industry-wide  agreements  that 
provide defined pension benefits to employees covered by collective bargaining agreements. Because of the nature 
of multiemployer plans, there are risks associated with participation in these plans that differ from single-employer 
plans. Assets contributed by an employer to a multiemployer plan are not segregated into a separate account and 
are  not  restricted  to  provide  benefits  only  to  employees  of  that  contributing  employer.  In  the  event  another 
participating employer in a multiemployer plan no longer contributes to the plan, the unfunded obligations of the plan 
may  be  borne  by  the  remaining  participating  employers,  including  us.  In  the  event  of  the  termination  of  a 
multiemployer  pension  plan  or  a  withdrawal  from  a  multiemployer  pension  plan,  we  could  incur  material  liabilities 
under applicable law.

Key Information for Individually Significant Multiemployer Defined Benefit Pension Plans(1) 

($ in millions)

Pension Protection Act 
Zone Status(3)

Pension Fund

EIN/PN(2) 

2022

2021

FIP/RP 
Status(4)
Pending/
Implemented

Contributions by ABM

2022

2021

2020

Surcharge 
Imposed(5)

Building Service 32BJ Pension 
Fund

13-1879376 / 
001

Yellow
6/30/2021

Red 
6/30/2020

Implemented

$  22.7  $  18.8  $  16.8 

No

S.E.I.U. National Industry 
Pension Fund

52-6148540 / 
001

Red
12/31/2021

Red 
12/31/2020

Implemented

17.6 

10.9 

11.1 

Yes

IUOE Stationary Engineers 
Local 39 Pension Plan

94-6118939 / 
001

Green
12/31/2021

Green 
12/31/2020

SEIU Local 1 & Participating 
Employers Pension Trust

36-6486542 / 
001

Green
9/30/2021

Green 
9/30/2020

Central Pension Fund of the 
IUOE & Participating 
Employers

36-6052390 / 
001

Green
1/31/2022

Green
1/31/2021

Western Conference of 
Teamsters Pension Plan

91-6145047 / 
001

Green
12/31/2021

Green
12/31/2020

N/A*

N/A*

N/A*

N/A*

All Other Plans:

Total Contributions

*Not applicable

4.4 

6.6 

4.3 

N/A*

5.8 

3.9 

4.3 

N/A*

6/30/2024

12.8 

5.3 

7.1 

N/A*

6/30/2024 

2.2 

2.0 

2.5 

N/A*

11/30/2022

8.2 

9.3 

9.5 

$  73.8  $  56.8  $  55.5 

Expiration 
Dates of 
Collective 
Bargaining 
Agreements

12/31/2023 – 
8/31/2025

10/31/2023 –
7/31/2025

8/31/2023 –
10/31/2024

(1)  To  determine  individually  significant  plans,  we  evaluated  several  factors,  including  our  total  contributions  to  the  plan,  our 

significance to the plan in terms of participating employees and contributions, and the funded status of the plan.

(2) The “EIN/PN” column provides the Employer Identification Number and the three-digit plan number assigned to the plan by the 

IRS.

(3) The Pension Protection Act Zone Status columns provide the two most recently available Pension Protection Act zone statuses 
from each plan. The zone status is based on information provided to us and other participating employers and is certified by 
each plan’s actuary. Among other factors, plans in the red zone are generally less than 65% funded, plans in the yellow zone 
are less than 80% funded, and plans in the green zone are at least 80% funded.

(4) Indicates whether a Financial Improvement Plan (“FIP”) for yellow zone plans or a Rehabilitation Plan (“RP”) for red zone plans 

is pending or implemented.

(5)  Indicates  whether  our  contribution  in  2022  included  an  amount  as  imposed  by  a  plan  in  the  red  zone  in  addition  to  the 

contribution rate specified in the applicable collective bargaining agreement. 

78 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Multiemployer Pension Plans for which ABM is a Significant Contributor

Pension Fund

Apartment Employees Trust Fund

Arizona Sheet Metal Pension Trust Fund*

Building Service 32BJ Pension Fund

Building Service Pension Plan*

Contract Cleaners Service Employees’ Pension Plan*

Massachusetts Service Employees Pension Plan*

SEIU Local 1 & Participating Employers Pension Trust

S.E.I.U. National Industry Pension Fund

Contributions to the plan exceeded more than 5% of total 
contributions per most currently available Forms 5500
(as of the plan’s year end)

12/31/2021, 12/31/2020, and 12/31/2019

6/30/2021, 6/30/2020 and 6/30/2019

6/30/2021, 6/30/2020 and 6/30/2019

4/30/2021, 4/30/2020, and 4/30/219

12/31/2021, 12/31/2020, and 12/31/2019

12/31/2021, 12/31/2020, and 12/31/2019

9/30/2021, 9/30/2020, and 9/30/2019

12/31/2021, 12/31/2020, and 12/31/2019

Service Employees International Union Local 1 Cleveland Pension Plan*

12/31/2021, 12/31/2020, and 12/31/2019

Service Employees International Union Local 32BJ, District 36 Building 
Operators Pension Trust Fund*

Teamsters Local 617 Pension Fund*

Teamsters Local Union No. 727 Pension Plan*

Teamsters Local 210 Pension Fund, Local 210 Annuity Fund

U.S.W.U. Local 74 Welfare Fund

12/31/2021, 12/31/2020, and 12/31/2019

2/28/2021, 2/29/2020, and 2/28/2019

2/28/2021, 2/29/2020, and 2/28/2019

12/31/2021, 12/31/2020, and 12/31/2019

12/31/2021, 12/31/2020, and 12/31/2019

* These plans are not separately listed in our multiemployer table as they represent an insignificant portion of our total multiemployer pension plan contributions.

Multiemployer Defined Contribution Plans

In addition to contributions noted above, we also make contributions to multiemployer defined contribution 
plans.  During  2022,  2021,  and  2020,  our  contributions  to  the  defined  contribution  plans  were  $54.7  million,  $21.2 
million, and $15.5 million, respectively. 

Other Multiemployer Benefit Plans

We also contribute to several multiemployer postretirement health and welfare plans based on obligations 
arising  under  collective  bargaining  agreements  covering  union-represented  employees.  These  plans  may  provide 
medical, pharmacy, dental, vision, mental health, and other benefits to employees as determined by the trustees of 
each plan. The majority of our contributions benefit active employees and, as such, may not constitute contributions 
to a postretirement benefit plan. However, since we are unable to separate contribution amounts to postretirement 
benefit  plans  from  contribution  amounts  paid  to  benefit  active  employees,  we  categorize  all  such  amounts  as 
contributions  to  postretirement  benefit  plans.  During  2022,  2021,  and  2020,  our  contributions  to  such  plans  were 
$426.6 million, $270.8 million, and $264.8 million, respectively. There have been no significant changes that affect 
the comparability of total contributions for any of the periods presented.

7913. COMMITMENTS AND CONTINGENCIES 

Letters of Credit and Surety Bonds

We use letters of credit and surety bonds to secure certain commitments related to insurance programs and 
for  other  purposes.  As  of  October  31,  2022,  these  letters  of  credit  and  surety  bonds  totaled  $158.3  million  and 
$618.6 million, respectively. 

Guarantees

In some instances, we offer clients guaranteed energy savings under certain energy savings contracts. At 
October  31,  2022  and  2021,  total  guarantees  were  $230.5  million  and  $254.3  million,  respectively,  and  these 
guarantees extend through 2042 and 2041, respectively. We accrue for the estimated cost of guarantees when it is 
probable that a liability has been incurred and the amount can be reasonably estimated. Historically, we have not 
incurred any material losses in connection with these guarantees.

Indemnifications

We are party to a variety of agreements under which we may be obligated to indemnify the other party for 
certain matters. These agreements are primarily standard indemnification arrangements entered into in our ordinary 
course of business. Pursuant to these arrangements, we may agree to indemnify, hold harmless, and reimburse the 
indemnified parties for losses suffered or incurred by the indemnified party, generally our clients, in connection with 
any claims arising out of the services that we provide. We also incur costs to defend lawsuits or settle claims related 
to  these  indemnification  arrangements,  and  in  most  cases  these  costs  are  paid  from  our  insurance  program. 
Although  we  attempt  to  place  limits  on  such  indemnification  arrangements  related  to  the  size  of  the  contract,  the 
maximum obligation may not be explicitly stated and, as a result, we are unable to determine the maximum potential 
amount of future payments we could be required to make under these arrangements.

Our certificate of incorporation and bylaws may require us to indemnify our directors and officers for certain 
liabilities that were incurred as a result of their status or service to ABM as a director or officer. The amount of these 
obligations cannot be reasonably estimated. 

Unclaimed Property Audits

We  routinely  remit  escheat  payments  to  states  in  compliance  with  applicable  escheat  laws,  and  we  are 
subject to unclaimed property audits by states in the ordinary course of business. The property subject to review in 
the  audit  process  may  include  unclaimed  wages,  vendor  payments,  or  customer  refunds.  State  escheat  laws 
generally require entities to report and remit abandoned or unclaimed property to the state, and failure to do so can 
result in assessments that could include interest and penalties in addition to the payment of the escheat liability. 

Legal Matters

We are a party to a number of lawsuits, claims, and proceedings incident to the operation of our business, 
including  those  pertaining  to  labor  and  employment,  contracts,  personal  injury,  and  other  matters,  some  of  which 
allege substantial monetary damages. Some of these actions may be brought as class actions on behalf of a class 
or purported class of employees. 

At October 31, 2022, the total amount accrued for probable litigation losses where a reasonable estimate of 
the  loss  could  be  made  was  $29.7  million,  including  probable  litigation  losses  of  $19.2  million  related  to  the Able 
Acquisition as described in Note 3, “Acquisition and Dispositions.” We do not accrue for contingent losses that, in 
our  judgment,  are  considered  to  be  reasonably  possible  but  not  probable.  The  estimation  of  reasonably  possible 
losses  also  requires  the  analysis  of  multiple  possible  outcomes  that  often  depend  on  judgments  about  potential 
actions by third parties. Our management currently estimates the range of loss for reasonably possible losses for 
which a reasonable estimate of the loss can be made is between zero and $3 million, including $1.0 million related 
to  the  Able  Acquisition  as  described  in  Note  3,  “Acquisition  and  Dispositions.”  Factors  underlying  this  estimated 
range of loss may change from time to time, and actual results may vary significantly from this estimate. 

Litigation  outcomes  are  difficult  to  predict  and  the  estimation  of  probable  losses  requires  the  analysis  of 
multiple possible outcomes that often depend on judgments about potential actions by third parties. If one or more 
matters  are  resolved  in  a  particular  period  in  an  amount  in  excess  of,  or  in  a  manner  different  than,  what  we 
anticipated, this could have a material adverse effect on our financial position, results of operations, or cash flows. 

80In  some  cases,  although  a  loss  is  probable  or  reasonably  possible,  we  cannot  reasonably  estimate  the 
maximum potential losses for probable matters or the range of losses for reasonably possible matters. Therefore, 
our accrual for probable losses and our estimated range of loss for reasonably possible losses do not represent our 
maximum possible exposure. 

Certain Legal Proceedings

In  determining  whether  to  include  any  particular  lawsuit  or  other  proceeding  in  our  disclosure  below,  we 
consider  both  quantitative  and  qualitative  factors.  These  factors  include,  but  are  not  limited  to:  the  amount  of 
damages and the nature of any other relief sought in the proceeding; if such damages and other relief are specified, 
our  view  of  the  merits  of  the  claims;  whether  the  action  is  or  purports  to  be  a  class  action,  and  our  view  of  the 
likelihood  that  a  class  will  be  certified  by  the  court;  the  jurisdiction  in  which  the  proceeding  is  pending;  and  the 
potential impact of the proceeding on our reputation.

The Consolidated Cases of Bucio and Martinez v. ABM Janitorial Services filed on April 7, 2006, pending in 
the Superior Court of California, County of San Francisco (the “Bucio case”) 

The Bucio case was a class action lawsuit pending in San Francisco Superior Court that alleged we failed 
to  provide  legally  required  meal  periods  and  make  additional  premium  payments  for  such  meal  periods,  pay  split 
shift premiums when owed, and reimburse janitors for travel expenses. There is also a claim for penalties under the 
California Labor Code Private Attorneys General Act (“PAGA”).On April 19, 2011, the trial court held a hearing on 
plaintiffs’ motion to certify the class. At the conclusion of that hearing, the trial court denied plaintiffs’ motion to certify 
the class. On May 11, 2011, the plaintiffs filed a motion to reconsider, which was denied. The plaintiffs appealed the 
class certification issues. The trial court stayed the underlying lawsuit pending the decision in the appeal. The Court 
of  Appeal  of  the  State  of  California,  First  Appellate  District  (the  “Court  of  Appeal”),  heard  oral  arguments  on 
November  7,  2017.  On  December  11,  2017,  the  Court  of  Appeal  reversed  the  trial  court’s  order  denying  class 
certification and remanded the matter for certification of a meal period, travel expense reimbursement, and split shift 
class. The  case  was  remitted  to  the  trial  court  for  further  proceedings  on  class  certification,  discovery,  dispositive 
motions, and trial.	

On September 20, 2018, the trial court entered an order defining four certified subclasses of janitors who 
were employed by the legacy ABM janitorial companies in California at any time between April 7, 2002, and April 30, 
2013, on claims based on alleged previous automatic deduction practices for meal breaks, unpaid meal premiums, 
unpaid  split  shift  premiums,  and  unreimbursed  business  expenses,  such  as  mileage  reimbursement  for  use  of 
personal vehicles to travel between worksites. On February 1, 2019, the trial court held that the discovery related to 
PAGA claims allegedly arising after April 30, 2013, would be stayed until after the class and PAGA claims accruing 
prior  to  April  30,  2013,  had  been  tried.  The  parties  engaged  in  mediation  in  July  2019,  which  did  not  result  in 
settlement of the case. On October 17, 2019, the plaintiffs filed a motion asking the trial court to certify additional 
classes  based  on  an  alleged  failure  to  maintain  time  records,  an  alleged  failure  to  provide  accurate  wage 
statements, and an alleged practice of combining meal and rest breaks. The trial court denied the plaintiffs’ motion 
to certify additional classes on December 26, 2019. The case was reassigned to a new judge on January 6, 2020. 
ABM filed motions for summary adjudication as to certain of plaintiffs’ class claims, and the trial court denied those 
motions  in  November  2020. The  parties  engaged  in  another  mediation  in  January  2021,  which  did  not  result  in  a 
settlement of the case. Plaintiffs filed motions for summary adjudication and/or summary judgment on some claims 
in December 2020. 

In  February  and  March  2021,  the  parties  engaged  in  expert  discovery  that  provided  detailed  information 
regarding  the  plaintiffs’  damage  calculations  on  the  class  claims.  On  February  25,  2021,  the  California  Supreme 
Court issued an opinion in Donohue v. AMN Services, which addresses the standard for adjudicating meal period 
claims under California law and we believe is supportive of ABM’s legal position in the Bucio case. On May 5, 2021, 
the  trial  court  denied  all  of  the  plaintiffs’  December  2020  motions  for  summary  adjudication  and/or  summary 
judgment, and the case was assigned to a new judge. On May 5, 2021, the trial court ordered the parties to attend a 
mandatory settlement conference before a separate judge on June 11, 2021. The trial date was scheduled for July 
12, 2021.

On July 7, 2021, the Company entered into a class action settlement and release agreement to settle the 
Bucio case for $140 million and to obtain a release of the certified class claims that were asserted in the Bucio case. 
The settlement also resolved the PAGA claim. The release of the certified class claims covers the time period from 
April  7,  2002,  through April  30,  2013.  The  release  of  the  PAGA  claim  covers  the  time  period  from  November  15, 

812005,  through  July  18,  2021.  Final  approval  of  the  class  settlement,  approval  of  Plaintiffs’  counsels’  request  for 
attorneys’ fees, and judgment was entered by the court on April 7, 2022. 

On April 20, 2022, we paid to a third-party settlement administrator $143.8 million for the Bucio settlement, 
of which $142.9 million was previously recorded within other current liabilities, and recorded $0.9 million of related 
expense  in  “Selling,  general  and  administrative  expenses”  in  our  Consolidated  Statements  of  Comprehensive 
Income  (Loss)  for  the  year  ended  October  31,  2022.  We  recorded  $142.9  million  of  related  expense  in  “Selling, 
general and administrative expenses” in our Consolidated Statements of Comprehensive Income (Loss) during the 
year ended October 31, 2021. On April 29, 2022, employees who are a part of the settlement were mailed payments 
by the third-party settlement administrator based on the number of pay periods they worked. In addition, a payment 
to California’s Labor Workforce and Development Agency to resolve the PAGA claims was sent on April 29, 2022.

14. PREFERRED AND COMMON STOCK 

Preferred Stock 

We are authorized to issue 500,000 shares of preferred stock. None of these preferred shares are issued.

Common Stock

Effective December 18, 2019, our Board of Directors replaced our then-existing share repurchase program 
with a new share repurchase program under which we may repurchase up to $150.0 million of our common stock. 
These purchases may take place on the open market or otherwise, and all or part of the repurchases may be made 
pursuant to Rule 10b5-1 plans or in privately negotiated transactions. The timing of repurchases is at our discretion 
and  will  depend  upon  several  factors,  including  market  and  business  conditions,  future  cash  flows,  share  price, 
share  availability,  and  other  factors.  Repurchased  shares  are  retired  and  returned  to  an  authorized  but  unissued 
status. The repurchase program may be suspended or discontinued at any time without prior notice. 

Repurchase Activity

We  repurchased  shares  under  the  Share  Repurchase  Program  during  2022,  as  summarized  below.  At 
October 31, 2022, authorization for $47.4 million of repurchases remained under the Share Repurchase Program. 
Effective  December  9,  2022,  our  Board  of  Directors  expanded  the  Share  Repurchase  Program  by  an  additional 
$150.0 million. There were no share repurchases during 2021.

(in millions, except per share amounts)
Total number of shares purchased
Average price paid per share

Total cash paid for share repurchases

15. SHARE-BASED COMPENSATION PLANS

Years Ended October 31,

2022

2021

$ 

$ 

2.3 
42.15 

97.5  $ 

— 
N/A

— 

We  use  various  share-based  compensation  plans  to  provide  incentives  for  our  key  employees  and  non-
employee  members  of  our  Board  of  Directors.  Currently,  these  incentives  primarily  consist  of  RSUs  and 
performance shares. 

On May 2, 2006, our stockholders approved the 2006 Equity Incentive Plan, which was last amended and 
restated on March 7, 2018 (as amended and restated, the “2006 Equity Plan”). The 2006 Equity Plan is an omnibus 
plan  that  provides  for  a  variety  of  equity  and  equity-based  award  vehicles,  including  stock  options,  stock 
appreciation  rights,  RSUs,  performance  shares,  and  other  share-based  awards.  Shares  subject  to  awards  that 
terminate  without  vesting  or  exercise  are  available  for  future  awards  under  the  2006  Equity  Plan.  Certain  of  the 
awards under the 2006 Equity Plan may qualify as “performance-based” compensation under the IRC. 

On  March  24,  2021,  our  stockholders  approved  the  2021  Equity  and  Incentive  Compensation  Plan  (the 
“2021 Equity Plan”). The 2021 Equity Plan is an omnibus plan that provides for a variety of equity and equity-based 
award  vehicles,  including  stock  options,  stock  appreciation  rights,  RSUs,  performance  shares,  and  other  share-

82 
 
based awards. Shares subject to awards that terminate without vesting or exercise are available for future awards 
under the 2021 Equity Plan. Certain of the awards under the 2021 Equity Plan may qualify as “performance-based” 
compensation under the IRC.

No further shares are authorized for issuance under the 2006 Equity Plan. There are 3,975,000 total shares 
of  common  stock  authorized  for  issuance  under  the  2021  Equity  Plan,  and  at  October  31,  2022,  there  were 
3,133,563  shares  of  common  stock  available  for  grant  for  future  equity-based  compensation  awards.  In  addition, 
there are certain plans under which we can no longer issue awards, such as the 2006 Equity Plan, although awards 
outstanding under such plans may still vest and be exercised.

We  also  maintain  an  employee  stock  purchase  plan,  which  our  stockholders  approved  on  March  9,  2004 
(the  “2004  Employee  Stock  Purchase  Plan”).  As  amended,  there  are  4,000,000  total  shares  of  common  stock 
authorized for issuance under the 2004 Employee Stock Purchase Plan. Effective May 1, 2006, the 2004 Employee 
Stock Purchase Plan is no longer considered compensatory and the values of the awards are no longer treated as 
share-based compensation expense. Additionally, as of that date, the purchase price became 95% of the fair value 
of  our  common  stock  price  on  the  last  trading  day  of  the  month.  Employees  may  designate  up  to  10%  of  their 
compensation  for  the  purchase  of  stock,  subject  to  a  $25,000  annual  limit.  Employees  are  required  to  hold  their 
shares for a minimum of six months from the date of purchase. At October 31, 2022, there were 436,961 remaining 
unissued shares under the 2004 Employee Stock Purchase Plan.

Compensation Expense by Type of Award and Related Income Tax Benefit

(in millions)
RSUs
Performance shares
Share-based compensation expense before income taxes
Income tax benefit
Share-based compensation expense, net of taxes

$ 

$ 

Years Ended October 31,
2021

2020

2022

18.5  $ 
12.0 
30.5 
(8.6)   
21.9  $ 

17.6  $ 
15.8 
33.5 
(9.4)   
24.1  $ 

11.5 
8.8 
20.3 
(5.7) 
14.6 

RSUs and Dividend Equivalent Rights

We  award  RSUs  to  eligible  employees  and  non-employee  members  of  our  Board  of  Directors  (each,  a 
“Grantee”)  that  entitle  the  Grantee  to  receive  shares  of  our  common  stock  as  the  units  vest.  RSUs  granted  to 
eligible employees after 2020 generally vest ratably over three years. RSUs granted to eligible employees prior to 
2020 generally vest with respect to 50% of the underlying award on the second and fourth anniversary of the award. 
RSUs granted to non-employee directors vest on the first anniversary date of the grant date. In general, the receipt 
of RSUs is subject to the Grantee’s continuing employment or service as a director.

RSUs are credited with dividend equivalent rights that are converted to RSUs at the fair market value of our 
common stock on the dates the dividend payments are made and are subject to the same terms and conditions as 
the underlying award. 

RSU Activity

Outstanding at October 31, 2021
Granted
Vested (including 0.2 shares withheld for income taxes)
Forfeited
Outstanding at October 31, 2022

Number of
Shares
(in millions)

Weighted-
Average
Grant Date
Fair Value per 
Share

1.0  $ 
0.5 
(0.4)   
(0.1)   
1.0  $ 

36.90 
41.63 
37.51 
40.04 
38.58 

At  October  31,  2022,  total  unrecognized  compensation  cost,  net  of  estimated  forfeitures,  related  to  RSUs 
was $18.5 million, which is expected to be recognized ratably over a weighted-average vesting period of 1.7 years. 
In  2022,  2021,  and  2020,  the  weighted-average  grant  date  fair  value  per  share  of  awards  granted  was  $41.63, 

83 
 
 
 
 
 
 
 
 
 
 
 
 
$40.22,  and  $36.11,  respectively.  In  2022,  2021,  and  2020,  the  total  grant  date  fair  value  of  RSUs  vested  and 
converted to shares of ABM common stock was $16.4 million, $16.9 million, and $6.1 million, respectively.

Performance Shares, Including TSR Performance Shares

Performance  shares  consist  of  a  contingent  right  to  receive  shares  of  our  common  stock  based  on 
performance  targets  adopted  by  our  Compensation  Committee.  Performance  shares  are  credited  with  dividend 
equivalent  rights  that  will  be  converted  to  performance  shares  at  the  fair  market  value  of  our  common  stock 
beginning after the performance targets have been satisfied and are subject to the same terms and conditions as 
the underlying award. 

For  certain  performance  share  awards,  the  number  of  performance  shares  that  will  vest  is  based  on  pre-
established  internal  financial  performance  targets  and  typically  a  three-year  service  and  performance  period. The 
number of TSR-modified awards that will vest over the respective three-year performance period is based on our 
total shareholder return relative to the S&P 1500 Composite Commercial Services & Supplies Index. Vesting of 0% 
to 150% of the awards originally granted may occur depending on the respective performance metrics. 

Performance Share Activity

Outstanding at October 31, 2021
Granted
Vested (including 0.2 shares withheld for income taxes)
Performance adjustments
Forfeited
Outstanding at October 31, 2022

Number of 
Shares
(in millions)

Weighted-
Average
Grant Date
Fair Value
per Share

1.0  $ 
0.4 

(0.4)   
— 
— 
1.0  $ 

38.24 
43.06 

35.04 
47.75 
39.64 
41.30 

At  October  31,  2022,  total  unrecognized  compensation  cost  related  to  performance  share  awards  was 
$17.1  million,  which  is  expected  to  be  recognized  ratably  over  a  weighted-average  vesting  period  of  1.9  years. 
Except for TSR performance shares, these costs are based on estimated achievement of performance targets and 
estimated costs are periodically reevaluated. For our TSR performance shares, these costs are based on the fair 
value of awards at the grant date and are recognized on a straight-line basis over the service period of three years. 

In  2022,  2021,  and  2020,  the  weighted-average  grant  date  fair  value  per  share  of  awards  granted  was 
$43.06, $39.97, and $35.92, respectively. In 2022, 2021, and 2020, the total grant date fair value of performance 
shares  vested  and  converted  to  shares  of ABM  common  stock  was  $13.6  million,  $9.0  million,  and  $6.1  million, 
respectively. 

In 2022, 2021, and 2020, we used the Monte Carlo simulation valuation technique to estimate the fair value 

of TSR performance share grants, which used the assumptions in the table below. 

Monte Carlo Assumptions

Expected life(1)
Expected stock price volatility(2)
Risk-free interest rate(3)
Stock price(4)

2022

2021

2020

2.81 years

2.81 years

2.81 years

 41.8 %

 1.1 %

 42.9 %

 0.2 %

 28.7 %

 1.5 %

$ 

42.88 

$ 

40.75 

$ 

37.99 

(1) The expected life represents the remaining performance period of the awards. 

(2) The expected volatility for each grant is determined based on the historical volatility of our common stock over a period equal 

to the remaining term of the performance period from the date of grant for all awards.

84 
 
 
 
 
 
 
 
 
(3)  The  risk-free  interest  rate  is  based  on  the  continuous  compounded  yield  on  U.S.  Treasury  Constant  Maturity  Rates  with 
varying remaining terms; the yield is determined over a time period commensurate with the performance period from the grant 
date. 

(4) The stock price is the closing price of our common stock on the valuation date.

Employee Stock Purchase Plan

(in millions, except per share amounts)

Weighted-average fair value of granted purchase rights per share

Common stock issued

Fair value of common stock issued per share

Aggregate purchases

Years Ended October 31,

2022

2021

2020

$ 

$ 

$ 

2.19  $ 

2.17  $ 

0.1 

0.1 

1.75 

0.1 

41.68  $ 

41.18  $ 

33.18 

3.4  $ 

3.3  $ 

3.5 

16. INCOME TAXES

Geographic Sources of Income from Continuing Operations Before Income Taxes

(in millions)
United States
Foreign
Income from continuing operations before income taxes

Components of Income Tax (Provision) Benefit

(in millions)
Current:
Federal
State
Foreign
Deferred:
Federal
State
Foreign

Income tax provision

Years Ended October 31,
2021

2020

2022

278.5  $ 

152.8  $ 

31.5 

27.0 

310.0  $ 

179.8  $ 

45.2 
8.1 
53.3 

Years Ended October 31,
2021

2020

2022

3.5  $ 
(6.0)   
(9.4)   

(46.1)   
(22.1)   
0.5 
(79.6)  $ 

(66.3)  $ 
(27.4)   
(7.8)   

34.9 
13.2 
(0.1)   
(53.5)  $ 

(59.3) 
(28.6) 
(1.7) 

23.2 
12.5 
0.9 
(53.1) 

$ 

$ 

$ 

$ 

85 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Reconciliation of the U.S. Statutory Tax Rate to Annual Effective Tax Rate

U.S. statutory rate

State and local income taxes, net of federal tax benefit
Federal and state tax credits
Impact of foreign operations 
Changes in uncertain tax positions
Incremental tax benefit from share-based compensation awards
Energy efficiency incentives
Impact from goodwill impairment
Nondeductible expenses
Other, net

Effective tax rate 

Years Ended October 31,
2021

2020

2022

 21.0% 
 7.7 
 (1.5) 
 (0.1) 
 (2.5) 
 (0.5) 
 (0.3) 
 — 
 1.7 
 0.2 
 25.7 %

 21.0% 
 6.8 
 (2.6) 
 0.3 
 1.5 
 (0.4) 
 (0.7) 
 — 
 2.9 
 1.0 
 29.8 %

 21.0% 
 (0.6) 
 (4.7) 
 1.3 
 (2.0) 
 (1.6) 
 (3.8) 
 81.7 
 4.4 
 3.9 
 99.6 %

During 2022 and 2021, we had effective tax rates of 25.7% and 29.8%, respectively, resulting in a provision 
for tax of $79.6 million and $53.5 million, respectively. Our effective tax rate for 2022 was impacted by the following 
items: a $8.1 million benefit for uncertain tax positions with expiring statutes; a $1.4 million benefit for share-based 
compensation; and a $1.3 million provision for true-ups. Our effective tax rate for 2021 was also impacted by the 
following items: a $3.0 million provision for nondeductible transaction costs; a $2.6 million provision for change in 
tax reserves; a $1.4 million provision for true-ups; and a $1.2 million benefit for energy efficiency incentives.

In response to the pandemic, Congress enacted the CARES Act in March 2020. The CARES Act provides 
various  tax  provisions,  including  payroll  tax  provisions.  Through  December  31,  2020,  we  deferred  approximately 
$132 million of payroll tax. The deferred payroll tax has been remitted in full: $66 million was paid in December 2021 
and the remaining $66 million was paid in December 2022. The CARES Act did not have a material impact on our 
income tax provision.

86Components of Deferred Tax Assets and Liabilities

(in millions)
Deferred tax assets attributable to:

Self-insurance claims (net of recoverables)
Deferred and other compensation
Accounts receivable allowances
Settlement liabilities
Other accruals
Other comprehensive income
State taxes
State net operating loss carryforwards
Tax credits
Unrecognized tax benefits
Deferred payroll taxes
Operating lease liabilities
Gross deferred tax assets
Valuation allowance
Total deferred tax assets

Deferred tax liabilities attributable to:

Property, plant and equipment
Goodwill and other acquired intangibles
Right-of-use assets
Tax accounting method change
Other comprehensive Income
Other

Total deferred tax liabilities

$ 

As of October 31,

2022

2021

96.1  $ 
33.0 
5.8 
10.4 
4.8 
— 
1.2 
3.2 
3.1 
3.3 
18.1 
31.0 
210.0 

(1.6)   

208.4 

(5.4)   
(222.9)   
(31.9)   
(17.1)   
(9.0)   
(11.8)   
(298.1)   

92.0 
34.4 
8.2 
44.2 
6.6 
1.3 
0.7 
4.0 
2.9 
3.3 
35.1 
33.5 
266.2 
(2.2) 
264.0 

(4.1) 
(222.2) 
(33.8) 
(15.8) 
— 
(10.6) 
(286.5) 

Net deferred tax liabilities

$ 

(89.7)  $ 

(22.5) 

Net Operating Loss Carryforwards and Credits

State net operating loss carryforwards totaling $55.6 million at October 31, 2022, are being carried forward 
in several state jurisdictions where we are permitted to use net operating losses from prior periods to reduce future 
taxable  income. These  losses  will  expire  between  2023  and  2042.  Federal  net  operating  loss  carryforwards  were 
fully  utilized  during  2021.  Federal  and  state  tax  credit  carryforwards  totaling  $3.7  million  are  available  to  reduce 
future cash taxes and will expire between 2023 and 2042.

The  valuation  allowance  represents  the  amount  of  tax  benefits  related  to  state  net  operating  loss 
carryforwards that are not likely to be realized. We believe the remaining deferred tax assets are more likely than 
not to be realizable based on estimates of future taxable income. 

Changes to the Valuation Allowance

(in millions)
Valuation allowance at beginning of year

Other, net

Valuation allowance at end of year 

Years Ended October 31,
2021

2020

2022

$ 

$ 

2.2  $ 
(0.6)   
1.6  $ 

4.1  $ 
(1.9)   
2.2  $ 

8.4 
(4.3) 
4.1 

87 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Unrecognized Tax Benefits

At  October  31,  2022,  2021,  and  2020,  there  were  $22.0  million,  $30.4  million,  and  $35.5  million, 
respectively,  of  unrecognized  tax  benefits  that  if  recognized  in  the  future  would  impact  our  effective  tax  rate.  We 
estimate  that  a  decrease  in  unrecognized  tax  benefits  of  up  to  approximately  $1.8  million  is  reasonably  possible 
over the next 12 months due to lapses of applicable statutes of limitations. At October 31, 2022 and 2021, accrued 
interest and penalties were $0.7 million and $1.6 million, respectively. For interest and penalties, we recognized a 
$0.9 million benefit, a $0.1 million expense, and a $0.4 million benefit in 2022, 2021, and 2020, respectively. 

Reconciliation of Total Unrecognized Tax Benefits

(in millions)
Balance at beginning of year

Additions for tax positions related to the current year
Additions for tax positions related to prior years
Reductions for tax positions related to prior years
Reductions for lapse of statute of limitations
Settlements

Balance at end of year

Jurisdictions 

Years Ended October 31,
2021

2020

2022

$ 

$ 

30.4  $ 
— 
0.3 
(1.5)   
(7.2)   
— 
22.0  $ 

35.5  $ 

3.7 
0.3 
(5.3)   
(2.5)   
(1.3)   
30.4  $ 

35.3 
2.1 
1.6 
— 
(3.0) 
(0.5) 
35.5 

We conduct business in all 50 states, significantly in California, Texas, and New York, as well as in various 
foreign jurisdictions. Our most significant income tax jurisdiction is the United States. Due to expired statutes and 
closed audits, our federal income tax returns for years prior to fiscal 2019 are no longer subject to examination by 
the  U.S.  Internal  Revenue  Service.  Generally,  for  the  majority  of  state  and  foreign  jurisdictions  where  we  do 
business, periods prior to fiscal 2019 are no longer subject to examination. We are currently being examined by the 
tax authorities of California, New York City, Montana, and Massachusetts.

88 
 
 
 
 
 
 
 
 
 
 
17. SEGMENT AND GEOGRAPHIC INFORMATION

Segment Information

Our  current  reportable  segments  consist  of  B&I,  M&D,  Education,  Aviation,  and  Technical  Solutions,  as 
further  described  below.  The  recently  acquired  Momentum  is  integrated  within  our  B&I  reportable  segment,  and 
RavenVolt is positioned within Technical Solutions.

 REPORTABLE SEGMENTS AND DESCRIPTIONS

B&I

M&D

Education

Aviation

Technical Solutions

largest  reportable  segment,  encompasses 

B&I,  our 
facilities 
engineering,  and  parking  services  for  commercial  real  estate  properties 
(including  corporate  offices  for  high  tech  clients),  sports  and  entertainment 
venues, and traditional hospitals and non-acute healthcare facilities. B&I also 
provides vehicle maintenance and other services to rental car providers.

janitorial, 

M&D  provides  integrated  facility  services,  engineering,  janitorial,  and  other 
specialized  services  in  different  types  of  manufacturing,  distribution,  and  data 
center  facilities.  Manufacturing  facilities  include  traditional  motor  vehicles, 
electric  vehicles,  batteries,  pharmaceuticals,  steel,  semiconductors,  chemicals, 
and  many  others.  Distribution  facilities  include  e-commerce,  cold  storage, 
logistics, general warehousing, and others. 

Education  delivers  janitorial,  custodial,  landscaping  and  grounds,  facilities 
engineering,  and  parking  services  for  public  school  districts,  private  schools, 
colleges, and universities.

Aviation  supports  airlines  and  airports  with  services  ranging  from  parking  and 
janitorial to passenger assistance, catering logistics, air cabin maintenance, and 
transportation.

Technical  Solutions  specializes 
infrastructure,  mechanical  and 
electrical services, including EV power design, installation and maintenance, as 
well as microgrid systems installations. These services can also be leveraged for 
cross-selling  across  all  of  our 
industry  groups,  both  domestically  and 
internationally.

facility 

in 

The accounting policies for our segments are the same as those disclosed within our significant accounting 
policies  in  Note  2,  “Basis  of  Presentation  and  Significant  Accounting  Policies.”  Our  management  evaluates  the 
performance  of  each  reportable  segment  based  on  its  respective  operating  profit  results,  which  include  the 
allocation  of  certain  centrally  incurred  costs.  Corporate  expenses  not  allocated  to  segments  include  certain  CEO 
and other finance and human resource departmental expenses, certain information technology costs, share-based 
compensation, certain legal costs and settlements, restructuring and related costs, certain actuarial adjustments to 
self-insurance reserves, and direct acquisition costs. Management does not review asset information by segment, 
therefore we do not present assets in this note. 

89Financial Information by Reportable Segment

(in millions)
Revenues
Business & Industry
Manufacturing & Distribution
Education
Aviation
Technical Solutions
Government Services

Operating profit
Business & Industry
Manufacturing & Distribution
Education(1)
Aviation(2)
Technical Solutions(3)
Government Services
Corporate(4)
Adjustment for income from unconsolidated affiliates, included in 

Aviation

Adjustment for tax deductions for energy efficient government 
   buildings, included in Technical Solutions

Income from unconsolidated affiliates
Interest expense
Income from continuing operations before income taxes

Depreciation and amortization
Business & Industry
Manufacturing & Distribution
Education
Aviation
Technical Solutions
Corporate

$ 

$ 

$ 

$ 

$ 

Years Ended October 31,
2021

2020

2022

4,095.9  $ 
1,445.2 
834.7 
804.0 
626.8 
— 
7,806.6  $ 

334.9  $ 
161.8 
47.1 
29.3 
63.8 
(0.3)   
(284.5)   

2,853.8  $ 
1,363.1 
830.8 
651.1 
529.8 
— 
6,228.6  $ 

285.9  $ 
155.5 
61.5 
32.1 
49.4 
(0.2)   
(374.6)   

2,856.4 
1,151.4 
805.1 
670.7 
504.0 
— 
5,987.6 

229.2 
108.0 
(39.9) 
(60.1) 
9.7 
(0.1) 
(146.9) 

(2.4)   

(2.1)   

(2.2) 

(0.9)   

348.8 
2.4 
(41.1)   
310.0  $ 

47.1  $ 
13.4 
25.4 
8.2 
7.0 
11.4 

(1.2)   

206.3 
2.1 
(28.6)   
179.8  $ 

18.4  $ 
13.4 
30.5 
9.1 
5.9 
12.7 
89.9  $ 

(2.1) 
95.7 
2.2 
(44.6) 
53.3 

17.3 
14.1 
33.7 
10.6 
7.2 
13.5 
96.4 

$ 

112.4  $ 

(1) Reflects impairment charges totaling $99.3 million on goodwill during the year ended October 31, 2020.

(2) Reflects impairment charges totaling $61.1 million on goodwill and intangible assets during the year ended October 31, 2020.

(3) Reflects impairment charges totaling $12.4 million on goodwill and intangible assets during the year ended October 31, 2020.

(4)  Reflects  accrued  litigation  settlement  reserve  totaling  $142.9  million  for  the  Bucio  case  during  the  year  ended  October  31, 

2021.

Geographic Information Based on the Country in Which the Sale Originated(1)

(in millions)
Revenues
United States
All other countries

(1) Substantially all of our long-lived assets are related to U.S. operations.

Years Ended October 31,
2021

2020

2022

$ 

$ 

7,335.3  $ 
471.3 
7,806.6  $ 

5,847.8  $ 
380.8 
6,228.6  $ 

5,625.1 
362.5 
5,987.6 

90 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
18. SUBSEQUENT EVENTS

Transition to SOFR

At  November  1,  2022,  we  amended  our  Amended  Credit  Facility  pursuant  to  the  LIBOR  Transition 
Amendment and the Fifth Amendment to replace the benchmark rate at which U.S.-dollar-denominated borrowings 
bear  interest  from  LIBOR  to  the  forward-looking  SOFR  term  rate  administered  by  CME  Group  Benchmark 
Administration  Limited.  As  a  result  of  these  amendments,  we  can  borrow  at  Term  SOFR  plus  a  credit  spread 
adjustment of 0.10% subject to a floor of zero. In addition, we entered into a new interest rate swap agreement with 
a  notional  value  of  $170.0  million,  a  fixed  interest  rate  of  3.81%,  and  a  maturity  date  of  June  28,  2026.  We  also 
transitioned all our interest rate swaps to a SOFR-based rate. We applied available practical expedients under ASC 
848  to  account  for  these  modifications,  changes  in  critical  terms,  and  updates  to  the  designated  hedged  risks  as 
qualifying  changes  have  been  made  to  applicable  debt  and  derivative  contracts  as  if  they  were  not  substantial. 
These modifications are not expected to have a significant impact on our financial statements.

Share Repurchase Program

In  2019,  our  Board  of  Directors  authorized  a  program  to  repurchase  up  to  $150.0  million  of  our  common 
stock.  Effective  December  9,  2022,  authorization  for  $47.4  million  of  repurchases  remained  under  our  Share 
Repurchase  Program,  and  our  Board  of  Directors  expanded  the  Share  Repurchase  Program  by  an  additional 
$150.0 million. Repurchases of our common stock may take place on the open market or otherwise, and all or part 
of the repurchases may be made pursuant to Rule 10b5-1 plans or in privately negotiated transactions. The timing 
of repurchases is at our discretion and will depend upon several factors, including market and business conditions, 
future cash flows, share price, and share availability. Repurchased shares are retired and returned to an authorized 
but unissued status. The Share Repurchase Program may be suspended or discontinued at any time without prior 
notice. At December 9, 2022, authorization for $197.4 million of repurchases remained under the Share Repurchase 
Program.

91ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL 
DISCLOSURE.

None.

ITEM 9A. CONTROLS AND PROCEDURES.

a. Disclosure Controls and Procedures. 

As  of  the  end  of  the  period  covered  by  this  report,  our  Principal  Executive  Officer  and  Principal  Financial 
Officer evaluated our disclosure controls and procedures, as such term is defined in Rules 13a-15(e) and 15d-15(e) 
of  the  Exchange Act.  Based  upon  that  evaluation,  our  Principal  Executive  Officer  and  Principal  Financial  Officer 
concluded  that  as  of  the  end  of  the  period  covered  by  this  report,  our  disclosure  controls  and  procedures  were 
effective to ensure that information required to be disclosed by us in reports we file or submit under the Exchange 
Act is (1) recorded, processed, summarized, and reported within the time periods specified in the rules and forms of 
the Securities and Exchange Commission and (2) accumulated and communicated to our management, including 
our  Principal  Executive  Officer  and  Principal  Financial  Officer,  to  allow  timely  decisions  regarding  required 
disclosure. 

b. Management’s Report on Internal Control Over Financial Reporting. 

Our  management  is  responsible  for  establishing  and  maintaining  adequate  internal  control  over  financial 
reporting, as such term is defined in Rules 13a-15(f) and 15d-15(f) of the Exchange Act. Under the supervision and 
with the participation of our management, including our Principal Executive Officer and Principal Financial Officer, 
we  conducted  an  evaluation  of  the  effectiveness  of  our  internal  control  over  financial  reporting  based  upon  the 
framework  in  Internal  Control  –  Integrated  Framework  (2013),  issued  by  the  Committee  of  Sponsoring 
Organizations of the Treadway Commission. Based on that evaluation, our management concluded that our internal 
control over financial reporting was effective as of October 31, 2022.

Audit Report on Internal Controls over Financial Reporting of the Registered Public Accounting Firm

KPMG  LLP,  an  independent  registered  public  accounting  firm,  has  audited  the  consolidated  financial 
statements included in this Annual Report on Form 10-K and, as part of their audit, has issued their report, included 
herein, on the effectiveness of our internal control over financial reporting.

c. Changes in Internal Control Over Financial Reporting. 

To support the growth of our financial shared service capabilities and standardize our financial systems, we 
continue  to  update  several  key  platforms,  including  our  HR  information  systems,  enterprise  resource  planning 
system,  and  labor  management  system.  The  implementation  of  several  key  platforms  involves  changes  in  the 
systems  that  include  internal  controls. Although  some  of  the  transitions  have  proceeded  to  date  without  material 
adverse  effects,  the  possibility  exists  that  they  could  adversely  affect  our  internal  controls  over  financial  reporting 
and procedures. 

There  were  no  other  changes  in  our  internal  control  over  financial  reporting  during  the  fiscal  year  2022 
identified in connection with the evaluation required by Rules 13a-15(d) and 15d-15(d) of the Exchange Act that has 
materially affected, or is reasonably likely to materially affect, our internal control over financial reporting. 

92ITEM 9B. OTHER INFORMATION.

Disclosure Pursuant to Section 219 of the Iran Threat Reduction and Syria Human Rights Act

Section 219 of the Iran Threat Reduction and Syria Human Rights Act of 2012 (“ITRA”), effective August 10, 
2012, added a new subsection (r) to Section 13 of the Exchange Act, which requires issuers that file periodic reports 
with the SEC to disclose in their annual and quarterly reports whether, during the reporting period, they or any of 
their “affiliates” (as defined in Rule 12b-2 under the Exchange Act) have knowingly engaged in specified activities or 
transactions relating to Iran, including activities not prohibited by U.S. law and conducted outside the United States 
by  non-U.S.  affiliates  in  compliance  with  applicable  laws.  Issuers  must  also  file  a  notice  with  the  SEC  if  any 
disclosable activity under ITRA has been included in an annual or quarterly report.

In the fourth quarter of fiscal year 2021, the Company discovered that one of its UK subsidiaries had been 
providing  aircraft  cleaning  services  to  Iran Air  since April  2020. The  UK  subsidiary  terminated  its  relationship  with 
Iran Air  on August  30,  2021.  The  aggregate  amount  of  payments  received  by  the  UK  subsidiary  in  return  for  its 
services was approximately GBP 64,000, and the aggregated profits were GBP 6,400.

The  Company  submitted  a  preliminary  self-disclosure  and  investigation  report  of  the  UK  subsidiary’s 

transactions with the U.S. Treasury Department Office of Foreign Assets Control (“OFAC”).

On March 30, 2022, OFAC issued to the Company a cautionary letter indicating that OFAC is not pursuing 

any civil monetary penalties or other enforcement action against the Company.

93PART III

ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE.

Information about our executive officers is found in Part I, Item 1, of this Annual Report on Form 10-K under 
“Executive  Officers  of  Registrant.” Additional  information  required  by  this  Item  will  be  set  forth  under  the  captions 
“Proposal No. 1—Election of Directors,” “Corporate Governance and Board Matters,” and “Audit-Related Matters” in 
our  Definitive  Proxy  Statement  for  our  2023 Annual  Meeting  of  Stockholders  (the  “2023  Proxy  Statement”).  Such 
information  is  incorporated  herein  by  reference.  Our  2023  Proxy  Statement  will  be  filed  with  the  Securities  and 
Exchange Commission within 120 days after the conclusion of our fiscal year ended October 31, 2022.

On  March  25,  2022,  we  filed  our Annual  CEO  Certification  as  required  by  Section  303A.12  of  the  NYSE 

Listed Company Manual.

Code of Business Conduct

We  have  adopted  and  posted  on  our  website  (www.abm.com)  the ABM  Code  of  Business  Conduct.  Our 
Code  of  Business  Conduct  qualifies  as  a  “code  of  ethics”  within  the  meaning  of  Item  406  of  Regulation  S-K.  Our 
Code of Business Conduct applies to all of our directors, officers, and employees, including our Principal Executive 
Officer,  Principal  Financial  Officer,  and  Principal Accounting  Officer.  If  any  amendments  are  made  to  the  Code  of 
Business Conduct or if any waiver, including any implicit waiver, from a provision of the Code of Business Conduct 
is  granted  to  our  Principal  Executive  Officer,  Principal  Financial  Officer,  or  Principal  Accounting  Officer,  we  will 
disclose the nature of such amendment or waiver on our website at the address specified above. 

ITEM 11. EXECUTIVE COMPENSATION.

Information with respect to executive compensation required by this Item will be set forth under the captions 
“Director Compensation for Fiscal Year 2022,” “Executive Compensation,” and “Corporate Governance and Board 
Matters—Compensation  Committee  Interlocks  and  Insider  Participation”  in  our  2023  Proxy  Statement  and  is 
incorporated herein by reference.

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED 
STOCKHOLDER MATTERS.

Information  with  respect  to  security  ownership  of  certain  beneficial  owners  and  management  and  equity 
compensation  plan  information  and  related  stockholder  matters  required  by  this  Item  will  be  set  forth  under  the 
captions “General Information—Security Ownership of Certain Beneficial Owners,” “General Information—Security 
Ownership of Directors and Executive Officers,” and “General Information—Equity Compensation Plan Information” 
in our 2023 Proxy Statement and is incorporated herein by reference.

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE.

Information  with  respect  to  certain  relationships  and  related  transactions  and  with  respect  to  director 
independence required by this Item will be set forth under the captions “General Information—Certain Relationships 
and  Transactions  with  Related  Persons”  and  “Corporate  Governance  and  Board  Matters”  in  our  2023  Proxy 
Statement and is incorporated herein by reference.

ITEM 14. PRINCIPAL ACCOUNTING FEES AND SERVICES.

Information with respect to our Audit Committee’s pre-approval policy for audit services performed by KPMG 
LLP (PCAOB ID 185) and our principal accounting fees and services required by this Item will be set forth under the 
caption “Audit-Related Matters” in our 2023 Proxy Statement and is incorporated herein by reference.

94ITEM 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES.

(a) The following documents are filed as part of this report:

PART IV 

1. Financial Statements: Index to Consolidated Financial Statements

Report of Independent Registered Public Accounting Firm
Consolidated Balance Sheets at October 31, 2022 and 2021
Consolidated Statements of Comprehensive Income (Loss) for the Years Ended October 31, 2022, 2021, 
and 2020
Consolidated Statements of Stockholders’ Equity for the Years Ended October 31, 2022, 2021, and 2020
Consolidated Statements of Cash Flows for the Years Ended October 31, 2022, 2021, and 2020

2. Financial Statement Schedule

Valuation and Qualifying Accounts for the Years Ended October 31, 2022, 2021, and 2020

3. Exhibits

Exhibit Index

43
47

48
49
50

96

97

95ABM INDUSTRIES INCORPORATED AND SUBSIDIARIES

SCHEDULE II—VALUATION AND QUALIFYING ACCOUNTS 

Balance
Beginning of 
Year

Additions 
from 
Acquisitions

Charges to
Costs and 
Expenses

Write-offs(1)/ 
Allowance 
Taken

Balance
End of Year

(in millions)
Accounts receivable 
and sales allowances

2022
2021

2020

$ 

32.7 
35.5 

22.4 

1.4 
1.3 

— 

60.6 
44.3 

96.3 

$ 

(72.1) 
(48.4) 

(83.2) 

22.6 
32.7 

35.5 

(1) Write-offs are net of recoveries.

96 
 
 
 
 
 
 
 
 
 
 
 
 
EXHIBIT INDEX

Exhibit

No.

1.1

2.1

2.2

2.3

3.1

3.2

4.1

10.1

10.2

10.3

Exhibit Description

Incorporated by Reference

Underwriting Agreement, dated March 14, 
2018, among ABM Industries Incorporated, 
Goldman Sachs & Co LLC, and UBS 
Securities LLC

Agreement and Plan of Merger, dated July 11, 
2017, among GCA Holding Corp., ABM 
Industries Incorporated, Grade Sub One, Inc., 
Grade Sub Two, LLC and Thomas H. Lee 
Equity Fund VII, L.P. and Broad Street 
Principal Investments Holdings, L.P., acting 
jointly as the Securityholder Representative

Purchase Agreement, dated August 25, 2021, 
among Crown Building Maintenance Co., 
Crown Energy Services, Inc., ABM Industries 
Incorporated and the sellers and sellers’ 
representative party thereto
Agreement and Plan of Merger, dated August 
17, 2022, by and among ABM Industries 
Incorporated, RavenVolt Merger Sub, Inc., 
RavenVolt, Inc. and Jonathan Hinton, as 
shareholders’ representative
Restated Certificate of Incorporation of ABM 
Industries Incorporated, dated March 26, 2020

Form File No.

Exhibit

Filing Date

8-K

001-08929

1.1

March 19, 2018

8-K

001-08929

2.1

July 14, 2017

8-K

001-08929

2.1

August 25, 2021

8-K

001-08929

2.1

August 18, 2022

8-K

001-08929

3.1

March 27, 2020

Amended and Restated Bylaws of ABM 
Industries Incorporated, dated March 26, 2020

8-K

001-08929

3.2

March 27, 2020

Description of Registrant’s Securities

10-K

001-08929

4.1

December 17, 2020

8-K

001-08929

10.2

September 8, 2017

10-K

001-08929

10.3

December 22, 2017

10-Q 001-08929

10.1

September 7, 2018

Credit Agreement, dated as of September 1, 
2017, by and among ABM Industries 
Incorporated, a Delaware corporation, certain 
subsidiaries of ABM Industries Incorporated 
from time to time party thereto, the lenders 
from time to time party thereto and Bank of 
America, N.A., as administrative agent
Letter Agreement, dated November 6, 2017, 
between ABM Industries Incorporated and 
Bank of America, N.A., as Swingline Lender 
with respect to the Credit Agreement dated as 
of September 1, 2017, among ABM Industries 
Incorporated, the Designated Borrowers party 
thereto, the Lenders party thereto and Bank of 
America, N.A., as administrative agent

First Amendment, dated as of July 3, 2018, to 
the Credit Agreement dated September 1, 
2017, by and among ABM Industries 
Incorporated, a Delaware corporation, the 
Designated Borrowers identified on the 
signature pages thereto, the Guarantors 
identified on the signature pages thereto, the 
Lenders identified on the signature pages 
thereto, and Bank of America, N.A., as 
administrative agent

9710.4

10.5

10.6

10.7‡

10.8‡

10.9*

10.10*

10.11*

10.12*

10.13*

10.14*

Second Amendment, dated as of September 
5, 2018, to the Credit Agreement dated 
September 1, 2017, by and among ABM 
Industries Incorporated, a Delaware 
corporation, the Designated Borrowers 
identified on the signature pages thereto, the 
Guarantors identified on the signature pages 
thereto, the Lenders identified on the 
signature pages thereto, and Bank of 
America, N.A., as administrative agent

Third Amendment, dated as of May 28, 2020, 
to the Credit Agreement dated September 1, 
2017, by and among ABM Industries 
Incorporated, a Delaware corporation, the 
Designated Borrowers identified on the 
signature pages thereto, the Guarantors 
identified on the signature pages thereto, the 
Lenders identified on the signatures pages 
thereto and Bank of America, N.A., as 
administrative agent 
Fourth Amendment, dated as of June 28, 
2021, to the Credit Agreement dated 
September 1, 2017, by and among ABM 
Industries Incorporated, a Delaware 
corporation, the Designated Borrowers 
identified on the signature pages thereto, the 
Guarantors identified on the signature pages 
thereto, the Lenders identified on the 
signature pages thereto and Bank of America, 
N.A., as administrative agent

Fifth Amendment, dated as of November 1, 
2022, to the Credit Agreement dated 
September 1, 2017, by and among ABM 
Industries Incorporated, a Delaware 
corporation, the Designated Borrowers 
identified on the signature pages thereto, the 
Subsidiary Guarantors identified on the 
signature pages thereto, the Lenders 
identified on the signature pages thereto and 
Bank of America, N.A., as administrative 
agent

LIBOR Transition Amendment, dated as of 
November 1, 2022, by and among ABM 
Industries Incorporated, a Delaware 
corporation, the Designated Borrowers 
identified on the signature pages thereto, the 
Subsidiary Guarantors identified on the 
signature pages thereto, the Lenders 
identified on the signature pages thereto and 
Bank of America, N.A., as administrative 
agent
ABM Executive Retiree Healthcare and Dental 
Plan
Director Retirement Plan Distribution Election 
Form, as revised June 16, 2006

Deferred Compensation Plan for Non-
Employee Directors, as amended and 
restated December 13, 2010

Form of Director’s Indemnification Agreement
2006 Equity Incentive Plan, as amended and 
restated March 7, 2018
ABM Industries Incorporated 2021 Equity and 
Incentive Compensation Plan

10-Q 001-08929

10.2

September 7, 2018

10-Q  001-08929

10.1

June 18, 2020

10-Q 001-08929

10.1

September 9, 2021

10-K

001-08929

10.17

January 14, 2005

10-Q 001-08929

10.1

September 8, 2006

10-K

001-08929

10.7

December 23, 2010

10-K

001-08929

8-K

001-08929

10.9

10.1

December 21, 2018

March 8, 2018

8-K

001-08929

10.1

March 26, 2021

9810.15*

10.16*

10.17*

10.18*

10.19*

10.20*‡

10.21*

10.22*

10.23*

10.24*

10.25*

10.26*

10.27*

10.28*

Statement of Terms and Conditions Applicable 
to Options, Restricted Stock and Restricted 
Stock Units, and Performance Shares 
Granted to Employees Pursuant to the 2006 
Equity Incentive Plan, for Awards Granted on 
or after March 4, 2015

Statement of Terms and Conditions Applicable 
to Options, Restricted Stock and Restricted 
Stock Units, and Performance Shares 
Granted to Employees Pursuant to the 2006 
Equity Incentive Plan, for Awards Granted on 
or after January 1, 2020

Statement of Terms and Conditions Applicable 
to Options, Restricted Stock, Restricted Stock 
Units, and Performance Shares Granted to 
Employees Pursuant to the 2006 Equity 
Incentive Plan, for Awards Granted on July 14, 
2020

Statement of Terms and Conditions Applicable 
to Options, Restricted Stock, Restricted Stock 
Units and Performance Shares Granted to 
Employees Pursuant to the 2006 Equity 
Incentive Plan, for Awards Granted with a 
Two-Year Vesting Schedule
Statement of Terms and Conditions Applicable 
to Awards Granted to Employees Pursuant to 
the 2021 Equity and Incentive Compensation 
Plan

Statement of Terms and Conditions Applicable 
to Awards Granted to UK Employees Pursuant 
to the 2021 Equity and Incentive 
Compensation Plan
Statement of Terms and Conditions Applicable 
to Awards Granted to Employees Pursuant to 
the 2021 Equity and Incentive Compensation 
Plan, for Awards Granted on or after January 
1, 2022
Statement of Terms and Conditions Applicable 
to Options, Restricted Stock, and Restricted 
Stock Units Granted to Directors Pursuant to 
the 2006 Equity Incentive Plan, for Awards 
Granted on or after March 4, 2015
Statement of Terms and Conditions Applicable 
to Options, Restricted Stock, and Restricted 
Stock Units Granted to Directors Pursuant to 
the 2006 Equity Incentive Plan, for Awards 
Granted on or after January 1, 2020

Statement of Terms and Conditions Applicable 
to Awards Granted to Non-Employee Directors 
Pursuant to the 2021 Equity and Incentive 
Compensation Plan
Form of Restricted Stock Unit Agreement - 
2006 Equity Plan

Form of Restricted Stock Unit Agreement for 
Employees – 2021 Equity and Incentive 
Compensation Plan
Form of Performance Share Agreement - 
2006 Equity Plan

Form of Performance Share Agreement for 
Employees - 2021 Equity and Incentive 
Compensation Plan

10-Q 001-08929

10.2

June 3, 2015

10-Q 001-08929

10.1

March 5, 2020

10-K

001-08929

10.16

December 17, 2020

10-K

001-08929

10.17

December 17, 2020

10-Q 001-08929

10.1

June 9, 2021

10-Q 001-08929

10.1

March 9, 2022

10-Q 001-08929

10.3

June 3, 2015

10-Q 001-08929

10.2

March 5, 2020

10-Q 008-08929

10.2

June 9, 2021

10-K

001-08929

10.18

December 20, 2019

10-Q 001-08929

10.2

March 9, 2022

10-K

001-08929

10.19

December 20, 2019

10-Q 001-08929

10.3

March 9, 2022

9910.29*

10.30*

10.31*

10.32*

10.33*

10.34*

10.35*

10.36*

10.37*

10.38*

10.39*

10.40*

10.41*

10.42*

10.43*

10.44*

10.45*

10.46*

10.47*

10.48*

Executive Stock Option Plan (aka Age-Vested 
Career Stock Option Plan), as amended and 
restated June 4, 2012
Deferred Compensation Plan for Executives, 
amended and restated October 25, 2010
Supplemental Executive Retirement Plan, as 
amended and restated June 3, 2008
Service Award Benefit Plan, as amended and 
restated June 3, 2008
Executive Severance Pay Policy, as amended 
and restated March 7, 2011

Amended and Restated Executive 
Employment Agreement, dated as of 
September 22, 2017, by and between ABM 
Industries Incorporated and Scott Salmirs

Amended and Restated Change in Control 
Agreement, dated as of September 22, 2017, 
by and between ABM Industries Incorporated 
and Scott Salmirs
Executive Employment Agreement, dated as 
of November 1, 2017, by and between ABM 
Industries Incorporated and Scott Giacobbe

Amendment to Executive Employment 
Agreement, dated as of November 1, 2017, by 
and between ABM Industries Incorporated 
and Scott Giacobbe

Release Agreement, dated as of May 27, 
2021, by and between ABM Industries 
Incorporated and Scott Giacobbe

Executive Employment Agreement, dated as 
of January 1, 2018, by and between ABM 
Industries Incorporated and Rene Jacobsen

Change in Control Agreement, dated as of 
January 1, 2018, by and between ABM 
Industries Incorporated and Rene Jacobsen

Executive Employment Agreement, dated as 
of March 1, 2018, by and between ABM 
Industries Incorporated and Andrea Newborn
Change in Control Agreement, dated as of 
March 1, 2018, by and between ABM 
Industries Incorporated and Andrea Newborn

Executive Employment Agreement, dated as 
of October 28, 2019, by and between ABM 
Industries Incorporated and Joshua H. 
Feinberg
Change in Control Agreement, dated as of 
February 8, 2020, by and between ABM 
Industries Incorporated and Joshua H. 
Feinberg

Executive Employment Agreement, dated as 
of November 1, 2020, by and between ABM 
Industries Incorporated and Earl R. Ellis

Change in Control Agreement, dated as of 
November 30, 2020, by and between ABM 
Industries Incorporated and Earl R. Ellis

Change in Control Agreement, dated as of 
April 1, 2011, by and between ABM Industries 
Incorporated and Dean A. Chin

Senior Executive Severance Pay Policy, as 
amended and restated March 7, 2011

10-Q 001-08929

10.1

September 6, 2012

10-K

001-08929

10.22

December 23, 2010

10-Q 001-08929

10.4

September 8, 2008

10-Q 001-08929

10.5

September 8, 2008

10-Q 001-08929

10.1

March 10, 2011

10-K

001-08929

10.28

December 22, 2017

10-K

001-08929

10.29

December 22, 2017

10-Q 001-08929

10.1

March 7, 2018

10-Q 001-08929

10.5

June 9, 2021

10-Q 001-08929

10.8

June 9, 2021

10-Q 001-08929

10.3

March 7, 2018

10-Q 001-08929

10.4

March 7, 2018

10-Q 001-08929

10.1

March 7, 2019

10-Q 001-08929

10.2

March 7, 2019

10-K

001-08929

10.35

December 20, 2019

10-Q 001-08929

10.4

June 9, 2021

10-Q 001-08929

10.6

June 9, 2021

10-Q 001-08929

10.7

June 9, 2021

10-Q 001-08929

10.3

June 9, 2021

10-Q 001-08929

10.4

March 9, 2022

10021.1‡

23.1‡

31.1‡

31.2‡

32.1†

101.INS ‡

101.SCH ‡

101.CAL‡

101.LAB ‡

101.PRE ‡

101.DEF ‡

104†

Subsidiaries of the Registrant

Consent of Independent Registered Public 
Accounting Firm
Certification of Chief Executive Officer 
pursuant to Securities Exchange Act of 1934 
Rule 13a-14(a) or 15d-14(a), as adopted 
pursuant to Section 302 of the Sarbanes-
Oxley Act of 2002
Certification of Chief Financial Officer 
pursuant to Securities Exchange Act of 1934 
Rule 13a-14(a) or 15d-14(a), as adopted 
pursuant to Section 302 of the Sarbanes-
Oxley Act of 2002
Certifications pursuant to Securities Exchange 
Act of 1934 Rule 13a-14(b) or 15d-14(b) and 
18 U.S.C. Section 1350, as adopted pursuant 
to Section 302 of the Sarbanes-Oxley Act of 
2002
Inline XBRL Instance Document (the instance 
document does not appear in the Interactive 
Data File because its XBRL tags are 
embedded within the Inline XBRL document)

Inline XBRL Taxonomy Extension Schema 
Document
Inline XBRL Taxonomy Calculation Linkbase 
Document
Inline XBRL Taxonomy Label Linkbase 
Document
Inline XBRL Presentation Linkbase Document

Inline XBRL Taxonomy Extension Definition 
Linkbase Document
Cover Page Interactive Data File (formatted 
as Inline XBRL and contained in Exhibit 101)

*
‡
†

Indicates management contract or compensatory plan, contract, or arrangement
Indicates filed herewith
Indicates furnished herewith

101Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant 

has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

SIGNATURES

By:

ABM Industries Incorporated

/s/ Scott Salmirs
Scott Salmirs
President and Chief Executive Officer and Director
December 21, 2022

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by 
the  following  persons  on  behalf  of  ABM  Industries  and  in  the  capacities  and  on  the  dates  indicated.

By:

/s/ Scott Salmirs
Scott Salmirs
President and Chief Executive Officer and Director 
(Principal Executive Officer)
December 21, 2022

/s/ Earl R. Ellis
Earl R. Ellis
Executive Vice President and
Chief Financial Officer
(Principal Financial Officer)
December 21, 2022

/s/ Sudhakar Kesavan
Sudhakar Kesavan
Chairman of the Board and Director
December 21, 2022

/s/ LeighAnne G. Baker
LeighAnne G. Baker, Director
December 21, 2022

/s/ Donald F. Colleran
Donald F. Colleran, Director
December 21, 2022

/s/ Art A. Garcia

Art A. Garcia, Director

December 21, 2022

/s/ Jill M. Golder

Jill M. Golder, Director

December 21, 2022

/s/ Dean A. Chin
Dean A. Chin
Senior Vice President, Chief Accounting Officer,
Corporate Controller and Treasurer
(Principal Accounting Officer)
December 21, 2022

/s/ Quincy L. Allen
Quincy L. Allen, Director
December 21, 2022

/s/ Linda Chavez
Linda Chavez, Director
December 21, 2022

/s/ James D. DeVries
James D. DeVries, Director
December 21, 2022

/s/ Thomas M. Gartland
Thomas M. Gartland, Director

December 21, 2022

/s/ Winifred M. Webb
Winifred M. Webb, Director

December 21, 2022

102 
  
  
  
  
  
  
  
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ABM Industries Incorporated and Subsidiaries 

Reconciliation of Non-GAAP Financial Measures (Unaudited) 

($ millions) 
Reconciliation of Net Income to Adjusted Net Income  
Net Income 
   Items impacting comparability(1) 
   Income tax benefit 
   Items impacting comparability, net of taxes 
Adjusted net income  

Reconciliation of Net Income to Adjusted EBITDA 
Net income 
Items impacting comparability(1) 
Income tax provision 
Interest expense 
Depreciation and amortization 
Adjusted EBITDA 

Revenues Excluding Management Reimbursement 
Revenues 
Management reimbursement 
Revenues excluding management reimbursement 

$ 

$ 

$ 

Years ended October 31,  
2021 
2022 

$ 

$ 

230.4 
34.5 
(17.8) 
16.7 
247.1 

230.4 
34.5 
79.6 
41.1 
112.4 
498.1 

126.3 
156.7 
(39.7) 
117.0 
243.3 

126.3 
156.7 
53.5 
28.6 
89.9 
455.0 

$ 

7,806.6 
(280.6) 
7,526.0 

6,228.6 
(240.3) 
5,988.3 

Adjusted EBITDA margin as a % of revenues excluding 
management reimbursement(2) 

6.6% 

7.6% 

(1) The Company adjusts net income to exclude the impact of certain items that are unusual, non-recurring, or 
otherwise do not reflect management’s views of the underlying operational results and trends of the Company. 
Please refer to the Company’s Fourth Quarter and Full Year 2022 Financial Results press release for a full list 
of Items Impacting Comparability. 

(2)The  Company  has  revised  its  calculation  for  adjusted  EBITDA  margin  for  all  periods  presented  to  exclude 
management reimbursement revenue, which the Company believes provides a clearer understanding of its 
operating margins. Such revenue and its associated costs, which net out to zero, are both recorded on a gross 
basis, and generally have no associated margin. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BOARD OF DIRECTORS

EXECUTIVE OFFICERS

Sudhakar Kesavan [ C ]
Non-Executive Chairman of the Board, ABM Industries Incorporated 
Former Chairman and Chief Executive Officer, ICF International

Quincy L. Allen [ B ]
Former Chief Marketing Officer of IBM Cloud, IBM Corporation

LeighAnne G. Baker [ A, D ]
Former Senior Vice President and Chief Human Resources Officer, 
Cargill, Inc.

Linda Chavez [ A, C ]
Senior Fellow, Niskanen Center

President and Chief Executive Officer

Rene Jacobsen
Executive Vice President, Chief Operating Officer

Earl Ellis
Executive Vice President, Chief Financial Officer

Josh Feinberg
Executive Vice President, Chief Strategy and 
Transformation Officer

Donald F. Colleran [ A, D ]
Former President and Chief Executive Officer of FedEx Express

(cid:11)(cid:203)(cid:215)(cid:207)(cid:221)(cid:1)(cid:5)(cid:731)(cid:1)(cid:5)(cid:207)(cid:23)(cid:220)(cid:211)(cid:207)(cid:221)(cid:1) 
(cid:17)(cid:220)(cid:207)(cid:221)(cid:211)(cid:206)(cid:207)(cid:216)(cid:222)(cid:1)(cid:203)(cid:216)(cid:206)(cid:1)(cid:4)(cid:210)(cid:211)(cid:207)(cid:208)(cid:1)(cid:6)(cid:226)(cid:207)(cid:205)(cid:223)(cid:222)(cid:211)(cid:224)(cid:207)(cid:1)(cid:16)(cid:208)(cid:208)(cid:211)(cid:205)(cid:207)(cid:220)(cid:1)(cid:217)(cid:208)(cid:1)(cid:2)(cid:5)(cid:21)(cid:1)(cid:4)(cid:217)(cid:220)(cid:218)(cid:217)(cid:220)(cid:203)(cid:222)(cid:211)(cid:217)(cid:216)

Sean Mahoney
Executive Vice President, President of Sales and Marketing

Andrea Newborn
Executive Vice President, General Counsel, and 
Corporate Secretary

Art A. Garcia [ B, D ]
Former Executive Vice President and Chief Financial Officer, Ryder 
System, Inc.

(cid:819)

Raul Valentin
Executive Vice President, Chief Human Resources Officer

Thomas M. Gartland [ A, C ]
Executive Chairman, SGL TransGroup; Former President, 
North America, Avis Budget Group, Inc.

Jill M. Golder [ B, C ]
Former Senior Vice President and Chief Financial Officer, 
Cracker Barrel Old Country Store

Scott Salmirs
President and Chief Executive Officer, ABM Industries Incorporated

Wendy M. Webb [ B, D ]
Founder, Kestrel Corporate Advisors

[ A ] Compensation Committee
[ B ] Audit Committee
[ C ] Governance Committee
[ D ] Stakeholder and Enterprise Risk Committee

Dean A. Chin
Senior Vice President, Chief Accounting Officer, 
Corporate Controller and Treasurer

As of February 10, 202

(cid:852)

ADDITIONAL COMPANY INFORMATION

Listing

New York Stock Exchange

Ticker Symbol

ABM

Registrar and Transfer Agent

Computershare

Web Address: computershare.com/investor
eMail: www-us.computershare.com/investor/contact

As of February 10, 202

(cid:852)

Auditors

Forward-Looking Statements
(cid:21)(cid:210)(cid:211)(cid:221)(cid:1) (cid:851)(cid:849)(cid:851)(cid:851)(cid:1) (cid:2)(cid:3)(cid:14)(cid:1) (cid:2)(cid:216)(cid:216)(cid:223)(cid:203)(cid:214)(cid:1) (cid:19)(cid:207)(cid:218)(cid:217)(cid:220)(cid:222)(cid:1) (cid:205)(cid:217)(cid:216)(cid:222)(cid:203)(cid:211)(cid:216)(cid:221)(cid:1) (cid:204)(cid:217)(cid:222)(cid:210)(cid:1) (cid:210)(cid:211)(cid:221)(cid:222)(cid:217)(cid:220)(cid:211)(cid:205)(cid:203)(cid:214)(cid:1) (cid:203)(cid:216)(cid:206)(cid:1) (cid:208)(cid:217)(cid:220)(cid:225)(cid:203)(cid:220)(cid:206)(cid:779)(cid:214)(cid:217)(cid:217)(cid:213)(cid:211)(cid:216)(cid:209)(cid:1) (cid:221)(cid:222)(cid:203)(cid:222)(cid:207)(cid:215)(cid:207)(cid:216)(cid:222)(cid:221)(cid:731)(cid:1) (cid:7)(cid:217)(cid:220)(cid:225)(cid:203)(cid:220)(cid:206)(cid:779)
(cid:214)(cid:217)(cid:217)(cid:213)(cid:211)(cid:216)(cid:209)(cid:1) (cid:221)(cid:222)(cid:203)(cid:222)(cid:207)(cid:215)(cid:207)(cid:216)(cid:222)(cid:221)(cid:1) (cid:203)(cid:220)(cid:207)(cid:1) (cid:216)(cid:217)(cid:222)(cid:1) (cid:204)(cid:203)(cid:221)(cid:207)(cid:206)(cid:1) (cid:217)(cid:216)(cid:1) (cid:210)(cid:211)(cid:221)(cid:222)(cid:217)(cid:220)(cid:211)(cid:205)(cid:203)(cid:214)(cid:1) (cid:208)(cid:203)(cid:205)(cid:222)(cid:221)(cid:1) (cid:204)(cid:223)(cid:222)(cid:1) (cid:211)(cid:216)(cid:221)(cid:222)(cid:207)(cid:203)(cid:206)(cid:1) (cid:220)(cid:207)(cid:208)(cid:214)(cid:207)(cid:205)(cid:222)(cid:1) (cid:217)(cid:223)(cid:220)(cid:1) (cid:205)(cid:223)(cid:220)(cid:220)(cid:207)(cid:216)(cid:222)(cid:1) (cid:207)(cid:226)(cid:218)(cid:207)(cid:205)(cid:222)(cid:203)(cid:222)(cid:211)(cid:217)(cid:216)(cid:221)(cid:732)(cid:1)
(cid:207)(cid:221)(cid:222)(cid:211)(cid:215)(cid:203)(cid:222)(cid:207)(cid:221)(cid:1) (cid:217)(cid:220)(cid:1) (cid:218)(cid:220)(cid:217)(cid:212)(cid:207)(cid:205)(cid:222)(cid:211)(cid:217)(cid:216)(cid:221)(cid:1) (cid:205)(cid:217)(cid:216)(cid:205)(cid:207)(cid:220)(cid:216)(cid:211)(cid:216)(cid:209)(cid:1) (cid:208)(cid:223)(cid:222)(cid:223)(cid:220)(cid:207)(cid:1) (cid:220)(cid:207)(cid:221)(cid:223)(cid:214)(cid:222)(cid:221)(cid:1) (cid:217)(cid:220)(cid:1) (cid:207)(cid:224)(cid:207)(cid:216)(cid:222)(cid:221)(cid:731)(cid:1) (cid:21)(cid:210)(cid:207)(cid:221)(cid:207)(cid:1) (cid:221)(cid:222)(cid:203)(cid:222)(cid:207)(cid:215)(cid:207)(cid:216)(cid:222)(cid:221)(cid:1) (cid:209)(cid:207)(cid:216)(cid:207)(cid:220)(cid:203)(cid:214)(cid:214)(cid:227)(cid:1) (cid:205)(cid:203)(cid:216)(cid:1) (cid:204)(cid:207)(cid:1)
(cid:211)(cid:206)(cid:207)(cid:216)(cid:222)(cid:211)(cid:208)(cid:211)(cid:207)(cid:206)(cid:1)(cid:204)(cid:227)(cid:1)(cid:222)(cid:210)(cid:207)(cid:1)(cid:223)(cid:221)(cid:207)(cid:1)(cid:217)(cid:208)(cid:1)(cid:208)(cid:217)(cid:220)(cid:225)(cid:203)(cid:220)(cid:206)(cid:779)(cid:214)(cid:217)(cid:217)(cid:213)(cid:211)(cid:216)(cid:209)(cid:1)(cid:225)(cid:217)(cid:220)(cid:206)(cid:221)(cid:1)(cid:217)(cid:220)(cid:1)(cid:218)(cid:210)(cid:220)(cid:203)(cid:221)(cid:207)(cid:221)(cid:1)(cid:221)(cid:223)(cid:205)(cid:210)(cid:1)(cid:203)(cid:221)(cid:1)(cid:747)(cid:204)(cid:207)(cid:214)(cid:211)(cid:207)(cid:224)(cid:207)(cid:732)(cid:748)(cid:1)(cid:747)(cid:207)(cid:226)(cid:218)(cid:207)(cid:205)(cid:222)(cid:732)(cid:748)(cid:1)(cid:747)(cid:203)(cid:216)(cid:222)(cid:211)(cid:205)(cid:211)(cid:218)(cid:203)(cid:222)(cid:207)(cid:732)(cid:748)(cid:1)(cid:747)(cid:215)(cid:203)(cid:227)(cid:732)(cid:748)(cid:1)
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Additional copies available to stockholders at no charge upon request to:(cid:1) 
ABM Investor Relations 

Annual Meeting 

3
2

The  202    Annual  Meeting  of  Stockholders  will  be  held  on  Wednesday, 
March 2   , 202(cid:1)(cid:1)(cid:852), at 10:00 a.m. Eastern Time virtually via live webcast at 
(cid:852)
www.virtualshareholdermeeting.com/ABM202(cid:1)(cid:1)(cid:1).

Dividends 

The Company has paid quarterly cash dividends on its Common Stock 
without interruption since 1965. The Board of Directors considers the 
payment of cash dividends on a quarterly basis, subject to the Company’s 
earnings, financial condition and other factors.

202(cid:21)_ABM_Annual-Report_Wrap.indd   5

2/10/2(cid:21)   10:03 AM

ABM Corporate Headquarters

ABM.com

(cid:852)

All rights reserved.