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accesso Technology Group plc

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FY2022 Annual Report · accesso Technology Group plc
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accesso Technology Group plc 
Annual Report & Accounts 2022

Redefining 
the guest 
experience

Contents Generation – Section

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Strategic Report

Governance

Financial Statements

At accesso, we believe 
technology has the 
power to redefine the 
guest experience. 

We provide solutions that 
empower our clients to 
create connected guest 
experiences to drive their 
businesses forward.

Contents Generation – Section

Strategic Report

Governance

Financial Statements

In 2022 we delivered a record 
year for revenue, continuing our 
robust growth trend as well as very 
strong cash EBITDA, beating our 
expectations. 

accesso today is a strategically well-aligned, focused, and efficient business which is 
resilient in the face of challenge and capable of meeting the complex and evolving 
needs of the leading venue operators in the world. 

During the year, with clear demand for our expanded offering, we achieved long-
term renewals for two key enterprise customers, continued to secure a range 
of new customers and further expanded our penetration within our client base 
with ongoing cross-sell success. We move forward into 2023 with a clear focus on 
continued operational excellence and further organic growth whilst also evaluating 
opportunities for further expansion through strategic opportunities

With a strong operating performance track record and a robust balance sheet, 
we have never been better positioned as we move into 2023 and beyond.”

Steve Brown, Chief Executive Officer

01 accesso Technology Group plc   |   Annual Report & Accounts 2022

Contents

Strategic Report

2022 Financial highlights  

At a glance  

Chief Executive’s statement 

Our business model 

accesso’s growth strategy  

Financial Review 

Principal risks and uncertainties 

Stakeholder engagement and Section 172 statement  

Environmental, social and governance report (‘ESG report’) 

Governance

Corporate governance report 

Board of Directors 

Directors’ remuneration report 

Report of the Directors 

Statement of Directors’ responsibilities 

Independent auditor’s report 

Financial Statements

Consolidated statement of comprehensive income 

Consolidated statement of financial position 

Company statement of financial position 

Consolidated statement of cash flow 

Company statement of cash flow 

Consolidated statement of changes in equity 

Company statement of changes in equity 

Notes to the consolidated financial statements 

Company information 

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04

05

09

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56

57

58

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61

90

Contents Generation – PageContents Generation – Sub PageStrategic Report

Strategic Report

Governance

Financial Statements

Strategic Report

Chief Executive’s statement
Our business model 
accesso’s growth strategy 
Financial review
Principal risks and uncertainties
Stakeholder engagement and 
  Section 172 statement
Environmental, social and governance report

05
09
11
12
18

21

23

02 accesso Technology Group plc   |   Annual Report & Accounts 2022

eCommerce  
(accesso Passport & 
accesso ShoWare) –  
A record 117.8m tickets, 
entitlements and 
reservations processed,  
as customers embrace 
the power of online 
solutions and we 
capitalise on demand.

Contents Generation – PageContents Generation – Sub Page2022 Financial highlights 

Strategic Report

Governance

Financial Statements

2022 
Financial 
highlights 

Revenue – constant currency4

Statutory profit before tax

Adjusted basic EPS (cents)3

$145.196m

$12.417m

35.93

2022 

2021 

vs 2021 

$145.196m

$124.794m

2022 

2021 

$12.417m

$12.110m

2022

2021 

35.93

61.10

16.3%

vs 2021  2.5%

vs 2021

 (41.2)%

Revenue

Cash EBITDA1

Net cash2

Basic earnings per share (cents)

$139.730m

2022 

2021 

vs 2021 

$139.730m

$124.794m

$25.805m

2022

2021

$25.805m

$28.138m

12.0%

vs 2021

(8.3)%

$64.663m

24.41

2022 

2021 

vs 2021  1.0%

$64.663m

$64.050m

2022

2021 

  24.41

53.39

vs 2021

 (54.3)%

1 

2 

3 

4 

 Cash EBITDA: operating profit before the deduction 
of amortisation, depreciation, acquisition costs, 
and costs related to share-based payments less 
capitalised development costs paid in cash as per 
the consolidated cash flow statement (as detailed 
on page 57).
 Net cash is calculated as cash and cash equivalents  
less borrowings.
 Adjusted basic earnings per share is calculated after 
adjusting operating profit for impairment of intangible 
assets, amortisation on acquired intangibles, 
acquisition costs and share-based payments, net of 
tax at the effective rate for the period on the taxable 
adjusted items (as detailed on page 78).
 Revenue metrics for the period ended 31 December 
2022 have been prepared on a constant currency basis 
with the period ended 31 December 2021 to assist 
with assessing the underlying performance of the 
revenue streams. Average monthly rates for FY 2021 
were used to translate the monthly FY 2022 results into 
a constant currency using the range of currencies as 
set out below:
a. GBP sterling – $1.33 – $1.41
b. Euro – $1.13 – $1.22 
c. Canadian dollars – $0.78 – $0.82
d. Australian dollars – $0.72 – $0.78
e. Mexican pesos – $0.05 – $0.05
f. Brazilian real – $0.18 – $0.20

2022 Strategic Highlights
 • Return to full-demand environment supporting growth: Revenue of 

$139.7m reflects strength in new business volume and continued growth in 
product utilisation. 29 new venues signed in 2022, with our focus on combined 
product offerings driving 25 new combination wins in the year, where customers 
take more than one of our products. Live entertainment tickets sales in US and 
Canada were up 170% year-on-year. As expected, this sector was the last to return 
to pre-pandemic demand. 

 • Operational excellence drives strong profitability: Cash EBITDA result of 
$25.8m demonstrates the successful focus on efficient resource utilisation and 
the flexibility established within our business to readily adapt to changes in 
customer needs or market conditions. This result was ahead of our initial 
expectations and was after the expected increase in the cost base, as the 
Company hired to capture the opportunities ahead of it and to fill vacancies 
remaining from 2021. The strength of our team underpins our success, with 2022 
seeing our highest ever employee engagement score and low churn of 15%. 
 • Key operator renewals underpin future growth plan: Long-term enterprise 
customer renewals with Cedar Fair through 2028 and Village Roadshow Theme 
Parks through 2027, strengthens our forward visibility and long term repeatable  
revenue stream. Key flagship renewals demonstrate the quality and continued 
innovation in our must-have technology proposition, providing a firm foundation 
for future growth aspirations. 

 • Increased geographic and customer diversity: Growing breadth and 

scale increases resilience and routes for growth. A record 117.8 million accesso 
Passport® and accesso ShoWareSM eCommerce tickets sold with 30.9% growth in 
the EMEA and 75.0% growth in the Asia Pacific market. Revenue outside North 
America grew by 67.2% compared to 2021 and accounted for 31.2% of Group 
revenue (18.7% in 2021), returning to the pre-COVID geographic revenue mix. 

2023 Outlook & Guidance
 • Clear demand remains for our mission-critical technology to enhance 
guest experience: The Group is mindful of ongoing economic uncertainty 
and continues to monitor key indicators. However, as things stand, early 2023 
trading remains encouraging with January and February in line with expectations. 
The geographic diversity and nature of the Group’s client base is a strength, as 
regional and local activities generally serve as substitutes for more expensive 
destination travel. 

 • Strong cash position: The Group continues to trade with no debt drawn and 

ends the period with net cash of $64.7m. As evidenced by the acquisition of high-
quality Food & Beverage technology capability on 1 July 2022 for a consideration 
of £750k, the Group continues to consider value accretive acquisitions that align 
with our strategy.

 • Full year expectations for 2023: We look forward to another profitable 

and cash generative year in line with current expectations.

03 accesso Technology Group plc   |   Annual Report & Accounts 2022

Contents Generation – Sub PageContents Generation – Section 
 
 
 
 
 
 
 
 
 
At a glance 

Strategic Report

Governance

Financial Statements

At a glance 

At accesso, we believe technology 
has the power to redefine the  
guest experience. 

Our patented and award-winning solutions drive 
increased revenue for attraction operators while 
improving the guest experience. Currently serving  
over 1,000 clients in 29 countries around the globe,  
accesso’s solutions help our clients streamline 
operations, generate increased revenues, improve 
guest satisfaction and harness the power of data  
to facilitate business and marketing decisions. 

accesso stands as the leading 
technology provider of choice for 
tomorrow’s attractions, venues and 
institutions. To stay ahead, we invest 
heavily in research and development 
because our industries demand 
it, our clients benefit from it and it 
makes a positive impact on the guest 
experience. Our innovative technology 
solutions allow venues to increase the 
volume and range of on-site spending 
and to drive increased transaction-
based revenue through cutting 
edge ticketing, point-of-sale, virtual 
queuing, distribution and experience 
management software.

04 accesso Technology Group plc   |   Annual Report & Accounts 2022

Our global team (average headcount during 2022)

UK & EU
APAC
South America
North America

2022

114
10
27
814

From our agile development team to 
our dedicated client service specialists, 
every team member knows that 
their passion, integrity, commitment, 
teamwork and innovation are what 
drive our success.

Many of our team members come 
from backgrounds working within  
the attractions and cultural industry. 
In this way, we are experienced 
operators who run a technology 
company serving attractions operators, 
versus a technology company that  
happens to serve the market. 

Our staff understand the day-to-day 
operations of managing complex 
venues and the challenges this creates, 
and together we strive to provide 
our clients and their guests with 
technology that empowers them to 
do more and enjoy more. 

accesso is a public company, listed on 
AIM: a market operated by the London 
Stock Exchange. For more information 
visit www.accesso.com. Follow accesso 
on Twitter, LinkedIn and Facebook. 

Contents Generation – Sub PageContents Generation – SectionChief Executive’s statement

Strategic Report

Governance

Financial Statements

Chief Executive’s 
statement

I am thrilled with 
accesso’s performance  
in 2022.”

With visitor demand back to pre-pandemic 
levels, during 2022 accesso delivered 
another strong year with record revenue 
and very strong cash EBITDA reflecting 
continued progress along our growth 
path. We have navigated our business 
through the unique challenge of the 
pandemic and improved the resilience 
and capability of our operational 
platform. To have exited this extremely 
difficult time stronger than ever is a 
testament to the commitment, talent, 
and creativity of our team. I would like 
to thank them for their efforts and their 
continued dedication to driving accesso 
forward each, and every, year. 

Our 2022 results are the product of 
the efforts we’ve made to realign our 
business and refocus on profitable 
growth. We’ve done this through driving 
efficiency across our business, boosting 
our already-leading product set, and 
doubling down on the areas of greatest 
growth potential. Of course, one of these 
is the business we win with totally new 
customers. But we are also capitalising on 
the significant growth potential we have 
within our existing base. 

We’re driving this activity forward in 
two main ways. First, we are driving 
increased product utilisation across our 
customer base, ensuring operators get 
the most from the technology they use. 
Second, we’re driving hard on cross-sell 
opportunities from other solutions in 
our product set.

This might mean a ski venue deploying 
accesso Passport for eCommerce 
alongside accesso SiriuswareSM for its 
point-of-sale capability, or it might 
mean customers using our mobile-first 
accesso LoQueue® product to improve 
guest experience and monetise a 
premium service. In any of these use 
cases, accesso technology is a mission 
critical component of our customers’ 
ability to run their operations efficiently, 
productively, with the agility they 
need to adapt to change. We remain 
unmatched in delivering the range and 
quality of solutions across our portfolio.

The breadth of customers and venues 
we serve also continues to expand. 
Historically accesso has been seen 
as a company primarily serving 
theme parks in North America. 

05 accesso Technology Group plc   |   Annual Report & Accounts 2022

Today accesso is active and growing in 
live entertainment, museums, theatres, 
zoos and aquariums, and with our most 
recent technology addition we aim to 
expand by reaching into the broader 
hospitality marketplace with our newly 
acquired food and retail offering. Of 
course, North America remains an 
important market, but our customers 
are spread broadly across Europe, South 
America, and Asia Pacific. Revenue 
outside North America grew by 67.2% 
compared to 2021 and accounted 
for 31.2% of Group revenue (20.9% 
in 2021), returning to the pre-COVID 
geographic revenue mix. 

Through the year, we have again 
proved our ability to be nimble and add 
value through change. Our near-term 
revenue, particularly in our queuing 
business, could have been significantly 
affected by a change in strategy from a 
major customer during the first half of 
the year. I am proud that we were able 
to absorb the impact of this situation 
during the second half by managing 
the circumstances with robust yield 
management while still delivering 
strong revenue growth across the wider 
customer base and product set. 

Our agility in responding to the dynamic 
environment in which we operate 
continues to demonstrate our strength 
in the face of adversity and further 
demonstrates the increasing breadth, 
diversity, and resilience of our business 
as well as the underlying strength 
across the remainder of our business. 
This same agility, inherent in our 
operation, also allows us to respond 
to new opportunities as they present 
themselves by adjusting our resources 
and priorities accordingly.

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Financial Statements

Chief Executive’s 
statement continued

In 2023, accesso will continue to 
innovate and help customers broaden 
their horizons as they consider how 
technology can transform their 
businesses for the better. Our pipeline 
is strong, our team is motivated, and 
we are off to a solid start on the year. 
With the strength of our balance 
sheet and solid operational model, we 
are prepared for the next step in our 
growth trajectory. We look forward to 
continuing our progress and delivering 
another strong year of profitable 
growth in 2023 and the years beyond. 

2022 in review 

Return to full-demand environment 
supporting growth
During 2022 we delivered record 
full year revenue, beating our initial 
expectations as demand returned to 
pre-pandemic levels across our key 
markets. This was despite the impact 
of reduced revenue from accesso 
LoQueue as a key customer strategically 
realigns its business. This strong growth 
was driven by a combination of new 
business volume and growing product 
utilisation across our product set. 

Through the year we continued our 
successful new business performance, 
signing 29 new venues. Of these, 8 
were in the live entertainment space. 
This area continues to present new 
opportunities as it returns to pre-
pandemic events and performances as 
evidenced by 78.9% growth in accesso 
ShoWare ticket sales across all territories.

In addition, we won 25 combination 
deals, where customers take more 
than one accesso product, 15 of these 
deals were cross sales from existing 
customers, with 21 instances of 
customers utilising accesso Passport 
alongside accesso Siriusware. This takes 
the total number of customers using a 
combination of the Group’s products to 
97, up from 72 at the end of 2021. 

Our sales to existing clients were well 
diversified during the year across 
attractions, cultural venues, and ski 
resorts. The ski market continues to 
represent significant growth potential 
for the Group, making up half of 
all combination deals signed with 
existing customers. The Group’s strong 
performance in 2022, delivered across 
our wider customer base, highlights 
the underlying growth and demand for 
our products as well as the value in the 
diversity of our client base, geographies 
served, and the range of solutions offered.

Operational excellence drives 
improved profitability 
Our operational model is continually 
evolving to further improve the quality 
of our revenues and drive profitability. 
We delivered cash EBITDA of $25.8m 
during the year, well ahead of our 
initial expectations. Importantly, this 
performance came against an expected 
14.2% increase in our underlying 
administrative costs as hiring conditions 
improved and wage inflation 
continued. We also benefited from 
our strategic decision to shift to a near 
fully remote working model, which we 
believe contributed to our low churn 
and record employee engagement 
scores. Moreover, this approach 
further aligns our business with the 
geographical diversity of our customer 
base whilst expanding our opportunity 
to hire high quality talent. The full year 
impact of this increased headcount will 
be observable in our 2023 results and 
will lay the foundation for growth.

Importantly, our cost growth was in 
line with our plan and reflects the 
expectation we set in our March 2022 
preliminary results announcement, 
where we noted that staffing 
would increase to capture the new 
opportunity presented by increased 
demand for our products as well as 
the inflationary pressure on salaries. 
We continue to align our team to the 
current and future potential of our 
business. Deployment of talent is not 
a static process, and we continuously 
review and adjust as demands shift or 
new opportunities present themselves.

Growing the business profitability 
remains a key focus for the Group and 
it was pleasing to see another year of 
strong profitability, as we continued 
to deliver revenue growth despite the 
expected increases in operating costs. 

06 accesso Technology Group plc   |   Annual Report & Accounts 2022

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Financial Statements

Chief Executive’s 
statement continued

Key operator renewals underpin 
future growth plan
Our market leading positioning 
continues to be underpinned by long-
term and constructive relationships 
with some of the largest and most 
important players in our market. We 
built upon our success in 2021 with 
the key renewal with Merlin; the 
continuation of our agreement with 
Six Flags, where they opted not to 
exercise their early termination rights 
and by reaching an agreement with 
Village Roadshow Theme Parks in 
September 2022, Village Roadshow is a 
customer central to our APAC presence 
and has renewed for five years with 
an option to extend by a further two, 

extending the relationship to at least 
2027. In November 2022, we also 
announced a five-year extension with 
Cedar Fair Entertainment, securing our 
relationship through to 2028. These 
are the latest examples of our accesso 
Passport solution helping to enable the 
continued shift of the entertainment 
market to mobile-first technologies, 
where we are very well positioned 
across our solutions. 

These companies are some of the 
largest attraction operators in the world 
and they continue to show their belief 
that accesso is the right partner for 
them. We’re proud and grateful for their 
support. These renewals are important 

in providing a solid foundation on 
which the Group can plan its future 
growth. They demonstrate the quality 
and durability of our technology 
proposition for all to see. This gives us 
great confidence that we are investing 
in the right areas as we continue to 
drive product innovation and enhance 
our value proposition for both new and 
existing customers.

Increased geographic and 
customer diversity
Our outperformance in 2022 has 
been delivered, in part, because of our 
geographic and customer diversity. 
The breadth of our customer base 
provides us with resilience to economic 

07 accesso Technology Group plc   |   Annual Report & Accounts 2022

challenges and as we increase our 
presence in newer markets, further 
routes to future growth. 
Our increasingly global footprint can 
be seen in the performance of accesso 
Passport eCommerce outside of our 
North American market. Beyond 
North America we sold approximately 
30 million tickets, with growth of 30.9% 
in EMEA and 75.0% in the Asia Pacific 
region. In EMEA we were particularly 
pleased to welcome new customers 
including Transport for London (TfL) 
and Lift 109, for whom we will facilitate 
the viewing experience at the newly 
renovated and iconic Battersea Power 
Station in London. 

Our portfolio diversification was 
supported during the year by a 
landmark agreement with Parques 
Reunidos, one of the world’s leading 
operators of leisure parks. This is a five-
year deal to serve as Parques’ enterprise 
provider of queue management services 
across its portfolio theme parks with 
an initial implementation of 4 theme 
parks completed in 2022 and further 
opportunity for additional installations. 

Continued product innovation 
Innovation is at the heart of our 
business. Quite simply, the quality of 
our product sets us apart. For many of 
our customers, we are the key support 
system helping them run efficient 
operations that delight guests, reduce 
cost and drive revenue.

Through the year we have innovated 
globally across our portfolio, expanding 
our partnership with PayPal with 
support for Venmo and Pay Later, 
along with expanding our alternative 
payment support including for Kakao 
Pay, Grab Pay and Alipay which are 
important to our APAC operations. 
We have also introduced Protecht 
Ticket Insurance as our preferred ticket 
insurance provider for accesso ShoWare 
and accesso Passport and introduced 
a post-purchase advertising platform 
to help our customers drive revenue 
beyond the final moment of sale. 

During the year, we also delivered 
enhancements across our products. We 
launched a new, updated version of the 
customer service module for accesso 
Passport; enhanced the reconciliation 
of activities between accesso Siriusware 
and accesso Passport eCommerce to 
improve operational performance; and 
introduced a Stay 22 post-purchase 
accommodation integration for accesso 
ShoWare. We are also continuing 
to fine tune the innovative Queue 
Length Measurement product offered 
by accesso LoQueue, which utilises 
purpose-placed cameras or park 
CCTV and our own Machine Learning 
service to calculate accurate queue 
wait times. We look forward to bringing 
these enhancements to the market 
through 2023.

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Financial Statements

Chief Executive’s 
statement continued

Technology acquisition update 
We are always looking for ways to 
improve our high-quality suite of 
solutions, whether by innovating our 
products or acquiring externally. 

Last July we announced the £750k 
acquisition of high-quality technology 
assets in the Food & Retail space, giving 
us significant intellectual property and 
functionality across food and retail 
sales operations. The solution is well 
regarded by some of the largest and 
most well-known enterprise venue 
operators around the world. 

The key rationale for this acquisition 
was to augment our existing business 
with a nearly complete, modernised 
version of this well-established solution. 
We will bring to the market a modern 
technology platform with robust 
functionality to serve food and retail 
operations delivered as a fully hosted 
solution. In a landscape of legacy 
providers with dated technologies and 
a stagnant focus on POS terminals, 
we believe this product will provide 
the operational model and modern 
system architecture that operators 
now expect in the mobile first and self-
service landscape. 

I am pleased to report that work to 
complete the solution is on track for 
operational readiness in the latter half 
of 2023 and we have already begun 
preliminary sales efforts. 

Our strong cash position gives us 
the ability to add further to our 
proposition should we choose to do 
so. We are assessing opportunities with 
great care as any acquisition would 
need to fully align with our strategic 
needs and provide significant long-
term growth opportunity.

People & culture 
We are always looking for ways to 
improve the strength and diversity of 
our team, ensuring that we recruit and 
retain the very best talent. During 2022 
we continued this effort, onboarding 
162 new hires. 

While recruitment is an important part 
of the puzzle, retention is key. I am 
delighted that we achieved our highest 
ever employee engagement score 
during 2022, launched our Wellness 
Programme and our Diversity, Equity, 
and Inclusion Council. All of this has 
combined to ensure our people feel 
accesso supports, trusts, and champions 
them. With a staff churn rate of just 
15%, we are proud of the investments 
we have made in our team and the 
strong culture that sets us apart as 
a business.

Outlook and guidance
I’m very pleased with our 2022 
performance. It isn’t easy to deliver 
against our bold expectations across 
the board, and the team has done 
an extraordinary job. We provide a 
quality product offering which is in 

clear demand and touching even more 
verticals. We have never been better 
positioned as we start a new financial 
year, and I am excited by what accesso 
can achieve this year and beyond. I 
am confident we are on track with our 
platform, strategy, products, and team 
to make the most of our expanding 
market opportunity and deliver 
further growth.

Naturally, we are mindful of evolving 
economic conditions and continue 
to monitor key indicators closely. As 
things stand, our trading performance 
has been encouraging, with January 
and February in line with expectations. 
Our geographic diversity and the 
nature of the Group’s client base are key 
strengths as regional and local activities 
serve as substitutes for more expensive 
destination travel. 

This operational resilience is underpinned 
by a strong cash position as the Group 
continues to trade with no debt, ending 
the year with net cash of $64.7m. 

For the full year 2023, we expect to see 
continued revenue growth and look 
forward to another profitable and cash 
generative year.

Steve Brown
Chief Executive Officer
3 April 2023

08 accesso Technology Group plc   |   Annual Report & Accounts 2022

Contents Generation – PageContents Generation – Sub PageContents Generation – SectionOur business model

Strategic Report

Governance

Financial Statements

Our business model

Providing solutions that empower our clients to create connected 
guest experiences and drive their businesses forward.

What we do
Our technology solutions allow venues to increase the volume and range of on- and off-site spending and to drive increased transaction- 
based revenue through cutting-edge ticketing, point-of-sale, virtual queuing, distribution and experience management software.

Our solutions

Augmented by

Developed through

Sold to

Software solutions

Professional services

Organic growth through R&D

Queuing
Ticketing with distribution
F&B and Retail Point of Service
Guest experience

Find out more about our  
software solutions at  
https://www.accesso.com/solutions

Integrating accesso products into 
our clients’ systems infrastructure 
for complete holistic solutions.

24/7 customer support teams

Our solutions have 24/7 customer 
support teams and a guest-facing 
call centre staff to support our 
hosted and local offerings.

The development of 
technologies that can be 
deployed by entertainment 
operators and venues.

Strategic Partnerships and 
Acquisitions 

Enabling complete solutions by 
augmenting offerings with managed 
partnerships and the acquisition 
of critical complementary 
Intellectual Property.

Theme parks, 
ski resorts, zoos 
and aquariums, 
cultural venues, 
live entertainment, 
water parks, fairs and 
festivals, performing 
arts and tours and 
attractions.

Generating 
revenue through

Participation in our clients’ 
success. We align our charging 
model so that we do well 
when our clients do well. 

Active cross-selling of 
synergistic solutions allows 
us to establish long-term 
client partnerships which 
deliver value year after 
year while relentless focus 
on technology innovation 
drives margin improvement.

Our driving strengths

Leading technology
Integrated technology solutions 
for eCommerce ticketing, point 
of sale, virtual queuing, guest 
experience and ticket distribution.

A trusted brand
We work with the largest 
attraction operators under 
long-term agreements.

Globally dispersed 
operation 
We support over 1,000  
venues in 29 countries.

Experienced leadership
A clear strategy and focus on 
innovation and delivering 
best-in-class products.

Strong partnerships
An ongoing commitment 
to identifying the best 
complementary products to 
complete our solution and 
service offerings and the capacity 
to acquire market-leading IP.

Skilled and  
passionate people
Our success is driven by the 
passion of experts, many of 
whom know from personal 
experience the challenges we 
aim to address for our clients.

09 accesso Technology Group plc   |   Annual Report & Accounts 2022

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Governance

Financial Statements

Our business model continued

How we generate value for stakeholders

See stakeholder engagement on pages 21 to 22

Customers
Our solutions enable customers to 
increase per capita spending; track, 
allocate and navigate capacity 
at large scale; deepen consumer 
insights and meet a flexible range 
of customer requirements. Our 
expert 24/7 support team deliver 
reliability at scale.

Shareholders
Shareholder value and returns from 
profitable, cash generative growth 
with a high proportion of recurring 
revenue. Large enterprise customers 
under long-term contracts with high 
barriers to entry drawing on patented 
award-winning technology.

Consumers
Driving brand loyalty for clients 
across our global portfolio by 
delivering exceptional integrated 
digital guest experiences designed 
to drive return visitations and  
brand advocacy.

Employees
Interesting and rewarding careers 
where innovation is at the forefront of 
our strategy, with the opportunity to 
work with an enviable customer base 
of blue chip and owner managed 
venues across the globe.

Alignment
Our goals are aligned with clients as we share in revenue upside, our teams’ goals are aligned 
with business through incentive plans, our consumers’ goals are aligned with their clients through 
personalisation at scale alongside identity services.

10 accesso Technology Group plc   |   Annual Report & Accounts 2022

Contents Generation – PageContents Generation – Sub PageContents Generation – Sectionaccesso’s growth strategy 

Strategic Report

Governance

Financial Statements

accesso’s growth strategy 

accesso’s purpose is a simple one.
It is to partner with the operators of leisure attractions 
around the world and to help them deploy technology 
solutions to engage with their guests to deliver better 
guest experiences.

11 accesso Technology Group plc   |   Annual Report & Accounts 2022

We remain convinced of the value 
in providing solutions to support 
the entire guest journey from trip 
anticipation and planning through 
contemplating the repeat visit. No other 
vendor across our target industries 
can offer the breadth of solutions that 
accesso delivers nor bring to bear the 
same level of R&D investment that we 
direct at ensuring our products are 
relevant and innovative.

Our long-term partnership with clients 
is the bedrock of our business. We 
look to expand the breadth of the 
enterprise software stack increasing the 
value we deliver, and share in, as well 
as establishing a vital position in their 
service delivery. Our strategy is to both 
drive efficiencies to improve margins 
and, through innovation, to augment 
the coverage of the guest journey. 

We will focus on core value solutions 
such as eCommerce, point of service, 
virtual queuing and identity and 
augment by partnership or acquisition 
to harness unique opportunities or 
speed to market.

We continue to respond to the dual 
drivers of mobilisation and self-service, 
recognising increasing desire for guests 
to self-serve and allowing our clients 
to better allocate their resource to 
the highest value opportunities. We 
strive to grow existing and develop 
new revenue streams for our clients, 
participating in the added value 
created so that our clients’ success 
becomes our success.

Through all, alignment with internal 
and external stakeholders and focus on 
a clear strategy establishes the platform 
for continued profitable growth. 

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Strategic Report

Governance

Financial Statements

Financial 
Review

We are delighted to have built upon our excellent performance in 2021, delivering record revenue and profit before 
tax and exceeding the high expectations we set ourselves in all of our key metrics.
The stability of our balance sheet, net cash on hand and fully resourced and motivated team presents us with the perfect platform to 
capitalise on the opportunities available and drive our value proposition into new markets. The technology-based solutions for ticketing, 
virtual queuing and food & beverage provided by accesso continues to drive the expectations of consumers across our key markets.“

Fern MacDonald
Chief Financial Officer

Revenue

$139.730m

2022 

2021 

2020  $56.094m

$139.730m

$124.794m

Statutory profit/(loss) before tax

$12.417m

2022

2021

2020

(32.862m)

$12.417m

$12.110m

Group revenue is 12.0% up on 2021 as our Ticketing and 
Distribution revenue performed exceptionally well during the 
year, delivering 17.2% and 79.9% growth respectively over 2021. 
Ticketing benefited from a full year of revenues from the 64 new 
eCommerce clients deployed during 2021 and the addition of a 
further 54 during 2022 with a high proportion coming from live 
entertainment in North and South America which experienced a 
recovery from a COVID impacted 2021. Our Distribution business 
delivered a significant increase as anticipated with the UK based 

live entertainment returning closer to pre-pandemic operating 
levels with ticket volumes 100.3% up on 2021. As indicated in our 
interim results, our Virtual Queuing revenue experienced mixed 
performance falling short of 2021 by 14.3%. The Group’s most 
significant US located queuing and ticketing customer launched 
a more premium focused experience, which resulted in their 
attendance falling by 26%. Despite this, our remaining Virtual 
Queuing customers were able to offset the impact of this by 
delivering a 39.4% increase in attendance. 

Cash EBITDA1

$25.805m

The Group delivered cash EBITDA for the period of $25.8m, 
8.3% down on 2021 but significantly ahead of our $19.9m initial 
consensus expectation at the start of the year and ahead of our 
revised expectation set in our 23 November 2022 trading update. 
This performance was aided by the Group’s continued focus 
on tightly maintaining cost control as part of the operational 
excellence efforts; headcount increases taking place progressively 
through the year; not having a full year impact of these future 
staffing cost increases and a $1.2m reversal of part of our sales 
tax accrual recorded in 2021. 

2022

2021

2020

($11.450m)

$25.805m

$28.138m

Whilst revenues were up 12.0% this delivered a gross margin of 
74.4% rather than 77.2% in the prior year due to a recovery of the 
lower margin live entertainment revenue in 2022, further offset 
by the Group’s planned increase in headcount with staff related 
costs up $8.7m. 

1 

 Cash EBITDA: operating profit before the deduction of amortisation, depreciation, acquisition costs, and costs related to share-based payments less 
capitalised development costs paid in cash as per the consolidated cash flow statement (as detailed on page 57).

2  Net cash is calculated as cash and cash equivalents less borrowings.
3 

 Adjusted basic earnings per share is calculated after adjusting operating profit for impairment of intangible assets, amortisation on acquired 
intangibles, acquisition and aborted sale expenses and share-based payments, net of tax at the effective rate for the period on the taxable adjusted 
items (as detailed on page 78).

12 accesso Technology Group plc   |   Annual Report & Accounts 2022

High quality earnings and a continued reduction in acquisition related intangible 
amortisation and development cost amortisation charges has enabled the Group 
to deliver record profit before tax of $12.4m, up 2.5% on 2021. 

Net cash2

$64.663m

2022 

2021 

2020 

$29.656m

$64.663m

$64.050m

The Group concluded the year with $64.7m of cash and no drawn 
debt, an increase of 1% on 2021. Whilst the Group delivered  
strong EBITDA of $25.8m, the uptick in performance in Q4 led  
to a corresponding increase in working capital.  

The Group funded its Employee Benefit Trust for the purchase 
of $5.8m worth of shares. The Group’s cash position suffered 
a $2.5m foreign exchange reduction owing to GBP balances 
weakening against the dollar significantly during 2022. 

Adjusted basic EPS (cents)3

35.93

Basic earnings per share (cents)

24.41

2022

2021

2020

2022

2021

2020

  35.93

61.10

 24.41

53.39

(60.64)

(84.78)

Adjusted basic earnings per share of 35.93 and basic earnings per 
share of 24.41 reduced by 41.2% and 54.3% on 2021 respectively, 
this is a result of 2021 EPS measures benefiting from $12.6m of 

US losses and US tax credits, not recognised in 2020, being 
recognised in 2021 due to the ability to demonstrate future 
profitability and subsequent utilisation.

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Financial Statements

Financial Review continued

Financial overview
During 2022 the Group delivered record financial performance in revenue and profit before tax, with 
earnings significantly ahead of our initial expectations set at the start of 2022. 

Our customer venues returned to their pre-pandemic operating levels, which delivered significant 
improvement in our earnings with the Group working extremely hard to get our team fully assembled 
to deliver on this revenue potential and capture the available opportunities in the market.

Key performance indicators and alternative performance measures
The Board continues to utilise consistent alternative performance measures (“APMs”) internally and in 
evaluating and presenting the results of the business. The Board views these APMs as representative of 
the Group’s underlying performance.

The historic strategy of enhancing accesso’s technology offerings via acquisitions, as well as an all-
employee share option arrangement, necessitate adjustments to statutory metrics to remove certain 
items which the Board does not believe are reflective of the underlying business. These adjustments 
may include aborted acquisition or aborted sale related expenses, amortisation related to acquired 
intangibles, deferred and contingent consideration linked to continued employment, share-based 
payments and impairments.

By consistently making these adjustments, the Group provides a better period-to-period comparison 
and is more readily comparable against businesses that do not have the same acquisition history and 
equity award policy. 

APMs include cash EBITDA, adjusted basic EPS, net cash, underlying administrative expenditure and 
repeatable and non-repeatable revenue analysis and are defined as follows: 
 • Cash EBITDA is defined as operating profit before the deduction of amortisation, impairment of 

intangible assets, depreciation, acquisition costs, and costs related to share-based payments and paid 
capitalised internal development costs (see page 16);

 • Adjusted basic earnings per share is calculated after adjusting operating profit for impairment of 

intangible assets, amortisation on acquired intangibles, acquisition and aborted sale expenses and 
share-based payments, net of tax at the effective rate for the period on the taxable adjusted items 
(see page 78); 

 • Net cash is defined as available cash less borrowings (see page 87). Lease liabilities are excluded 

from borrowings on the basis they do not represent a cash drawing;  

13 accesso Technology Group plc   |   Annual Report & Accounts 2022

 • Underlying administrative expenses are administrative expenses adjusted to add back the cost 

of capitalised development expenditure and property lease payments and remove amortisation, 
impairment of intangible assets, depreciation, acquisition costs, and costs related to share-based 
payments (see page 16). This measure is to identify and trend the underlying administrative cost before 
these items; 

 • Repeatable revenue consists of transactional revenue from Virtual Queuing, Ticketing and eCommerce 
and is defined as revenue earned as either a fixed amount per sale of an item, such as a ticket sold 
by a customer or as a percentage of revenue generated by a venue operator. Normally this revenue 
is repeatable where a multi-year agreement exists and purchasing patterns by venue guests do not 
significantly change. Other repeatable revenue is defined as revenue, excluding transactional revenue, 
that is expected to be earned through each year of a customer’s agreement, without the need for 
additional sales activity, such as maintenance and support revenue. Non-repeatable revenue is revenue 
that occurs one-time (e.g., up-front licence fees) or is not repeatable based upon the current agreement 
(e.g., billable professional services hours) and is unlikely to be repeatable without additional successful 
sales execution by accesso. Other revenue consists of hardware sales and other revenue that may or 
may not be repeatable with limited sales activity if customer behaviour remains consistent; and
 • The revenue streams for year ended 31 December 2022 have been prepared on a proforma basis 

using consistent currency rates with the year ended 31 December 2021 to assist with assessing the 
underlying performance. Average monthly rates from 2021 were used to translate the monthly 2022 
results into a constant currency using the range of currencies as set out below:

 – GBP sterling – $1.33 – $1.41
 – Euro – $1.13 – $1.22
 – Canadian dollars – $0.78 – $0.82

 – Australian dollars – $0.72 – $0.78
 – Mexican pesos – $0.05 – $0.05
 – Brazilian real – $0.18 – $0.20

The Group considers cash EBITDA, which disregards any benefit to the income statement of capitalised 
development expenditure, as its principal operating metric. 

These APMs should not be viewed in isolation but as supplementary information. As adjusted results 
include the benefits of the Group’s acquisition history but exclude significant costs (such as significant 
legal or amortisation expenditure), they should not be regarded as a complete picture of the Group’s 
financial performance, which is presented in its total results. 

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Financial Statements

Financial Review continued

Key Financial Metrics 
Revenue 
Group revenue of $139.7m (2021: $124.8m) represents a record for the Group and built 
on the excellent performance in 2021. Through 2022, customers continued to use our 
technology to tackle more typical problems such as physical queues and, also newer 
use-cases, with technology driving efficiency and compensating for staffing difficulties 
including wage inflation and recruitment challenges. Our touchless technologies 
and ability to drive eCommerce ahead of visitation reduces labour-intensive point-
of-sale models and delivers an enhanced guest experience. These technology-
based solutions are now the base-level consumer expectation across our key markets 
and will increasingly become the industry standard over time. We set out details of our 
revenue by segment, geography and repeatable to non-repeatable analysis below. 

Revenue on a segmental basis was as follows:

Within the Guest Experience segment, accesso LoQueue’s transactional-based queuing products had mixed performance with our 
most significant US located queuing and ticketing customer launching a more premium focused experience resulting in lower 
volumes through the year. Their attendance fell significantly in 2022 and as a consequence our queuing customer penetration fell 
from 6.1% to 4.4%. Encouragingly, our other accesso LoQueue customers were able to deliver an attendance level improvement of 
39.4% and maintain penetration levels which helped to offset the reduction to a 14.2% revenue fall on 2021. During the year we 
worked hard with customers to enhance their yield management strategies, ensuring that revenue is increasingly being maximised 
from the available attendance at each venue. 

The remaining revenue within the Guest Experience segment comes from The Experience EngineTM business which delivered 
consistent year-on-year performance, with revenues up 2.0% on 2021. This highlights the continued customer confidence in our 
bespoke professional services offerings, with large customers in the ski, theme park and cruise ship markets using our services. 

Revenue on a geographic and segmental basis was as follows:

Ticketing
Distribution
Ticketing and distribution
Queuing
Other guest experience
Guest experience
Total revenue

2022
$000

77,175
18,081
95,256
28,179
16,295
44,474
139,730

2021
$000

65,877
10,053
75,930
32,888
15,976
48,864
124,794

Vs 2021
%

17.2
79.9
25.5
(14.3)
2.0
(9.0)
12.0

Primary Geographic Markets

UK
Other Europe
Australia/South Pacific/Asia
USA 
Canada
Mexico
Other Central and South America

Ticketing and 
Distribution
$000

24,636
3,085
4,797
56,285
3,216
2,618
619
95,256

2022

Guest 
Experience
$000

2,441
3,233
1,975
36,276
302
247
–
44,474

Group
$000

27,077
6,318
6,772
92,561
3,518
2,865
619
139,730

Ticketing and 
Distribution
$000

14,939
1,443
3,219
52,915
2,429
829
156
75,930

2021

Guest 
Experience
$000

2,179
1,808
1,318
43,123
215
221
–
48,864

Group
$000

17,118
3,251
4,537
96,038
2,644
1,050
156
124,794

Ticketing and Distribution revenue was 25.5% up on 2021, benefiting from a full 
year with minimal capacity restrictions on venues. The distribution business, in 
particular, continues to be largely dependent on the UK theatre sector which was 
significantly impacted by mandated restrictions through most of 2021. These were 
lifted in early 2022 resulting a significant rebound in 2022 distribution revenues 
which were 79.9% ahead of 2021. In addition, the distribution business is beginning 
to diversify away from its reliance on the UK theatre market and is benefiting from 
wider integration into the Group’s customer base allowing existing customers to 
distribute their ticket supply to wider markets. 

During 2022 the Group went live with 54 new eCommerce ticketing clients, 
following on from a very strong 64 during 2021. This demonstrates a continued shift 
in consumer and attraction behaviour towards sales online, significantly benefiting 
both accesso and its customers as spend per guest increases, operational costs are 
reduced, and we gain additional insight into consumer behaviour through data. 

14 accesso Technology Group plc   |   Annual Report & Accounts 2022

Our USA based customers reduced revenues by 3.6% due to the point noted above with our large US queuing and ticketing 
customer as well as other customers turning off their reservation functionality due to COVID related capacity restrictions being 
removed during 2022 which had generated $4.1m of revenue in the USA during 2021.

Selling our eCommerce solution into the USA and Canadian ski market continues to be one of the Group’s medium-term 
strategic priorities.

Live entertainment across multiple geographies demonstrated superb performance during 2022 with rebounding volumes and 
a number of new customers being onboarded. Our accesso ShoWare product which predominantly serves customers in North 
and South America, delivered 78.9% increase year over year in ticket volumes following a difficult 2021 impacted by COVID 
restrictions. This translated to $5.0m of additional revenue across the regions and the addition of 27 accesso ShoWare new 
customers going live during the year (2021: 28).

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Financial Statements

Financial Review continued

In the UK, live entertainment remained closed for the majority of the first half of 2021, opening with partial 
capacities from May 2021 and then at full capacities from July 2021 with the key month of December 
being impacted by Omicron disruption with many shows being cancelled at short notice. During 2022, 
the region encountered very little disruption and was therefore able to deliver growth of 58.2% being an 
$10.0m increase on 2021, a result more aligned to pre pandemic levels. 

Other European countries delivered growth of 94.3%, significantly ahead of pre pandemic levels 
represented by 2019 due to the onboarding of several key new clients in the region and an improvement 
in ticket volumes. 

Australia, Asia and the South Pacific delivered growth of 49.3% with revenues of $6.8m, up from $4.5m in 
2021. The Australian region delivered the majority of this increase and saw excellent performance from 
accesso LoQueue and accesso Passport with the success of a partnership renewal with a key customer in 
the region, Village Roadshow Theme Parks, extending our relationship through to 2027 with an option to 
extend to 2029. 

Revenue quality

Virtual queuing
Ticketing and eCommerce
Reservation revenue
Transactional revenue
Maintenance and support
Platform fees
Total repeatable
Licence revenue
Professional services
Non-repeatable revenue
Hardware
Other
Other revenue
Total revenue
Total repeatable as % of total

2022
$000

28,179
77,788
18
105,985
7,122
3,007
116,114 
2,749
15,988
18,737
1,434
3,445
4,879
139,730
83.1%

2021
$000

65,877
10,053
4,073
95,498
7,281
2,592
105,371
2,162
13,469
15,631
2,704
1,088
3,792
124,794
84.4%

%

(14.3)
32.9
(99.6)
11.0
(2.2)
16.0
10.2
27.2
18.7
19.9
(47.0)
216.6
28.7
12.0

The above is an analysis of the Group’s revenue by type. Transactional revenue consisting of Virtual 
Queuing, Ticketing and eCommerce is defined as revenue earned as either a fixed amount per sale 
of an item, such as a ticket sold by a customer, or as a percentage of revenue generated by a venue 
operator. Normally this revenue is repeatable where a multi-year agreement exists and purchasing 
patterns by venue guests do not significantly change, as they did in 2020 as a result of the pandemic. 

15 accesso Technology Group plc   |   Annual Report & Accounts 2022

Other repeatable revenue is defined as revenue, excluding transactional revenue, that is expected to be 
earned through each year of a customer’s agreement, without the need for additional sales activity, such 
as maintenance and support revenue. Repeatable of 83.1% is marginally behind the 84.4% achieved in 
2021 but remains ahead of historic performance (2020: 73.6%, 2019: 81.5%). Non-repeatable revenue is 
revenue that occurs one-time (e.g., up-front licence fees) or is not repeatable based upon the current 
agreement (e.g., billable professional services hours) and is unlikely to be repeatable without additional 
successful sales execution by accesso. 

Other revenue consists of hardware sales and other revenue that may or may not be repeatable with 
limited sales activity if customer behaviour remains consistent.

The Group’s transactional revenue streams delivered exceptional performance during 2022 of $106.0m, 
up 11.0% on 2021. The Group’s eCommerce products performed particularly well while Virtual Queuing’s 
fall year over year is explained by the change to a US customer’s admission strategy. As expected, 
reservation revenue fell significantly as there was no longer a requirement from some customers for 
advanced bookings as had been the case during the pandemic. Professional services revenue performed 
significantly ahead of our budget and 2021, a credit to our exceptional team which continued to deliver 
excellent bespoke solutions to the ski, cruise and attractions markets and delivering revenue 8.1% 
ahead of pre-pandemic levels in 2019. Our platform revenues continue to benefit from this bespoke 
development work whereby professional service customers have taken up repeatable platform fees for 
hosting food and beverage mobile apps. Platform revenues grew to $3.0m, which is above both 2021 and 
2019. We have seen increased demand for contactless technology such as our mobile food and beverage 
apps, which both reduce physical contact points and help our attraction operators to reduce labour costs. 

Other revenues were 28.7% higher due to increased referral income received from the Group’s guest 
payment gateway partners as well as the expiration of unused gift cards offered to West End theatre 
customers following COVID cancellations in 2020 and 2021.

Gross margin
The Group’s reported gross profit margin of 74.4% is a reduction on 77.2% in 2021 but remains slightly 
ahead of 2020 and 2019 when adjusted for $1.6m and $1.2m of server costs to aid comparability 
respectively). This 2.8% gross margin decrease is a result of the change in sales mix compared with 2021. 
Our lower margin distribution business performed well in 2022 and represented 4.4% of our gross profit 
compared to 2.5% in 2021.

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Financial Review continued

Administrative expenses
Reported administrative expenses increased 10.1% to $91.2m in the year, while underlying administrative 
expenditure increased by 14.2% to $79.6m in 2022, as anticipated, due to a combination of factors; the 
most significant being the Group’s headcount increasing from 513 to 568 (excluding seasonal staff ). 
Positions were filled in a highly competitive job market alongside wage increases for our existing staff in a 
response to the inflationary pressure which aided our retention of staff. 

Share-based payment costs increased on 2021 to $2.6m from $2.5m, reflective of key management 
incentive arrangements being granted in both 2020 and 2021 and an all-other staff share-based payment 
award granted in July 2021. 

During the year the Group continued to take action to rationalise its property leases following the move 
to a hybrid and remote work environment, exiting two-thirds of the space leased in Lake Mary, Orlando. 
This follows on from the action taken in 2021 where the Group did not renew expiring leases in San 
Diego, London, Sao Paulo, Belfast and Annapolis. The Group will save a further $0.6m in property lease 
payments in 2023. 

The table below sets out a reconciliation between statutory operating profit and cash EBITDA:

Operating profit
Add: acquisition expenses
Add: Amortisation related to acquired intangibles 
Add: Share-based payments
Add: Impairment of intangibles
Deduct: Reversal of impairment
Add: Amortisation and depreciation (excluding acquired intangibles)
Deduct: Capitalised internal development costs
Cash EBITDA 

2022
$000

12,751
137
1,667
2,629
32
–
10,744
(2,155)
25,805

2021
$000

13,521
–
2,371
2,490
–
(1,707)
12,183
(720)
28,138

The Group recorded an operating profit of $12.8m in 2022 (2021: $13.5m); and adjusted basic earnings per 
share decreased to 35.93 cents (2020: 61.1 cents). 

No government assistance has been received during 2022. 

Administrative expenses as reported
Capitalised development expenditure1
Amortisation related to acquired intangibles
Share-based payments
Amortisation and depreciation2
Property lease payments not in administrative expense1
Reversal of impairment of intangibles
Impairment of intangible assets
Acquisition expenses
Underlying administrative expenditure

1  See consolidated cash flow statement.
2  This excludes acquired intangibles but includes depreciation on right of use assets.

2022
$000

91,209
2,155
(1,667)
(2,629)
(10,744)
1,430
–
(32)
(137)
79,585

2021
$000

82,872
720
(2,371)
(2,490)
(12,183)
1,408
1,707
–
–
69,663

Cash EBITDA
The Group delivered cash EBITDA for the year of $25.8m, an 8.3% reduction on the record 2021 result 
however significantly ahead of our initial expectations for 2022. Whilst the Group delivered revenue 
growth of 12.0% this was at lower margins as explained above, along with an increase in payroll costs 
due to 55 full time additional headcount, the full year impact of 2021 headcount additions and wage 
inflationary pressure on existing pay levels. The Group also benefited from a reversal of part of our sales 
tax accrual from 2021 totalling $1.2m.

16 accesso Technology Group plc   |   Annual Report & Accounts 2022

Development expenditure

Total development expenditure
% of total revenue

2022
$000

43,174
30.9%

2021
$000

34,666
27.8%

2022 has been another tremendous period of innovation for accesso, with frontline and technical teams 
working at pace to deliver solutions to enable our customers to manage capacities, capture the uptick in 
demand for technology-based solutions to ticketing, eCommerce, distribution, queuing and mobile food 
and beverage purchasing. Our total development expenditure for 2022 increased to $43.2m, 24.5% higher 
than 2021 with open positions in our Engineering and Product groups being filled during the year. The 
development expenditure also includes $1.9m of cost incurred in relation to the recently acquired food & 
beverage intellectual property. 

Development expenditure represents all expenses incurred by the Group’s Engineering and Product 
Management functions, predominantly comprising payroll and software related costs. These functions 
maintain our existing solutions and work with our customers to ensure the Group’s products are well 
positioned to meet customer needs. In addition, these functions also perform research and development 
activities based on the product roadmaps which set out the planned features and releases over time.

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Financial Review continued

Development expenditure continued
The Group capitalises elements of development expenditure where it is appropriate and in accordance 
with IAS 38 Intangible Assets. Capitalised development expenditure of $2.2m (2021: $0.7m) represents 
5.2% (2021: 2.1%) of total development expenditure. The Group’s research and development is primarily 
focused on improving existing customer products, which in turn leads to increased customer satisfaction 
and retention, rather than a focus on creating new revenue streams . It continues to be critical in order to 
continue to meet and exceed the expectations of our existing customers’ requirements and the current 
solutions they utilise. Development continues to expand the product set and add features that will be 
important for our customers’ operations in the future.

Cash and net cash
Net cash at the end of the period has increased to $64.7m from 31 December 2021. 

Borrowings (including capitalised finance costs)
Less: Cash in hand and at bank
Net cash

2022
$000

–
64,663
64,663

2021
$000

–
64,050
64,050

The Group has maintained a strong net cash position with net cash inflow from operating activities 
of $14.5m (2021 Net inflow of $39..1m) offset by $3.8m used in investing activities and $7.5m used in 
financing activities. This included $5.8m of shares purchased by the Group’s Employee Benefit Trust.

The Group continues to hold a 3-year, £18m Coronavirus Large Business Interruption Scheme Loan 
revolving credit facility at a 3.75% margin with a commitment fee of 1.5%, expiring in March 2024. 
Quarterly covenant tests were in place on minimum revenue and minimum liquidity for 2 years to 
December 2022. From March 2023 additional covenants are added for leverage and interest cover until 
the facility expires. No drawings have been made on this facility and all covenants have been met. The 
Group’s increase in trade and other receivables s cash flow of $10.5m is a result of the strong end the 
Group’s trading year, with many venues opening over the festive period in comparison with the same 
period in 2021 which was severely impacted by venue closures due to the Omicron COVID variant. 

Dividend
The Board maintains its consistent view that the payment of a dividend is unlikely in the short to 
medium term with surplus cash more efficiently invested in strategic product development or, where 
the opportunities arise, value accretive acquisitions.

Impairment
In line with relevant accounting standards, the Group reviews the carrying value of all intangible 
assets on an annual basis or at the interim where indicators of impairment exist. As a result, the 
Group recognised a $0.03m impairment charge in the year over previously capitalised research and 
development projects where they were no longer expected to generate economic benefit. 

Taxation
The tax charge of $2.36m represents an effective tax rate on the $12.4m of statutory profit before tax of 19.0% 
(2021: 81.8% effective tax rate based on a tax credit of $9.9m and a statutory profit before tax of $12.1m). 

The key reconciling item to actual tax rates is $1.0m relating to the impact of changes in statutory tax 
rates being applied to the Group’s earnings. The Group’s principal rate of tax for the period, being the US 
federal rate of 21% plus a blended rate of 5.87% for US state taxes, was 26.87% compared to 24.0% in the 
prior year. This increase in principal tax rate arises predominantly due to an uplift in the number of states 
within the USA where income taxes are filed.

The Strategic Report on pages 2 to 27 has been approved by the Board and signed on its behalf by:

Employee Benefit Trust
The Group funded the trustees of the Employee Benefit Trust in the second half of 2022 to enable the trustees 
to purchase 761,971 shares at a total cost of $5.8m. The shares are held by the trustees and will be used to 
satisfy awards granted under the Company’s employee share plans that are expected to vest in future years.

Fern MacDonald
Chief Financial Officer 
3 April 2022

17 accesso Technology Group plc   |   Annual Report & Accounts 2022

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Principal risks and uncertainties

Strategic Report

Governance

Financial Statements

Principal risks and uncertainties

The Board has 
identified the following 
principal risks and 
uncertainties which it 
believes may impact 
the Group and its 
operations. 

The Board is satisfied 
that the Group’s risk 
management and internal 
control systems are 
adequate. At this stage the 
Board does not consider 
it to be appropriate to 
establish an internal 
audit function.

Principal risks and 
uncertainties

Staff retention risk

Description of risk and uncertainty

Mitigation

In line with groups of a similar size, the Group is managed by a 
limited number of key personnel, including Executive Directors 
and senior management, who have significant experience within 
the Group and the sectors it operates within, and who could be 
difficult to replace.

Executive Directors and senior management have remuneration 
plans, incorporating long-term incentives to mitigate this risk 
combined with an appropriate level of succession planning.

Customer concentration risk

A key risk relates to the high concentration of revenue derived 
from particular customers or guests of particular theme  
parks groups.

The Group continues to increase its customer base, extending 
its geographical presence and broadening its technologies to a 
wider range of venues. 

Business disruption risk

Currency risk

Intellectual property infringement

The Group has a significant seasonal business with revenue and 
cash flows predominantly linked to leisure venue attendance 
which, with the current profile of business, peak in the summer 
months of the Northern Hemisphere. As demonstrated in 2020, 
attendance at leisure venues can be impacted by circumstances 
outside the control of the Group including, but not limited to 
pandemics, inclement weather, consumer spending capability 
within the regions we operate together with operator venue 
pricing, discount policies, investment capability, safety record  
and marketing.

A significant proportion of revenues of the business are 
denominated in US dollars. Although the majority of expenditure 
is also denominated in this currency, there remains an exposure 
to movements between the US dollar and either sterling, euros, 
the Australian dollar, the Brazilian real, the Mexican peso or the 
Canadian dollar. 

It is of fundamental importance in maintaining a sustainable 
long-term business that the Group is aware and takes action 
to mitigate competitive threats, whether from technological 
change, or from competition.

The Group has demonstrated great resilience to COVID-19, 
rebounding in 2021 and continuing that trend in 2022. The 
Group’s global footprint and diverse range of markets that it 
serves has enabled it to prosper even when certain markets, such 
as live entertainment, has taken longer to recover. 

Should 2023 mirror the pandemic year of 2020 as a severe worst 
case scenario, the Group has sufficient available liquidity to 
continue as a going concern. 

The Group’s treasury policy is to minimise holding currency 
(where practical) in an entity with a different functional currency 
to minimise the impact on Group profit before tax. 

Effort is directed to ensure that the Group invests in appropriate 
and focused research and development activity and monitors 
technological advances and competitor activity. Linked to 
this, the Group is committed to protecting its technology by 
the development and/or purchase of patents and will take 
appropriate action to defend its intellectual property rights or 
ensure infringers enter into licensing arrangements. The Group 
capitalises appropriate levels of development expenditure but 
is exposed to the risk that development of a specific technology 
could suffer impairment.

18 accesso Technology Group plc   |   Annual Report & Accounts 2022

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Governance

Financial Statements

Principal risks and uncertainties continued

Principal risks and 
uncertainties

Cybersecurity

Description of risk and uncertainty

Mitigation

Cybersecurity is a primary concern at accesso and an  
ever-increasing threat on businesses. 

We take a multi-layer approach to security, employing many 
solutions to protect our systems at every level including 
vulnerability management, intrusion detection and endpoint 
protection. We conduct aggressive penetration testing 
throughout the year and against all of our platforms. All of the 
above is built upon an ever-expanding set of policies that govern 
our approach to engagement, security and response. 

We also recognise that the first, and most likely, point of attack is 
against our people and go to great lengths to provide training 
on the types of attacks they may encounter and vulnerabilities to 
which they are subject. This includes, but is not limited to, regular 
phishing simulations at varying degrees of sophistication followed 
up by additional training and clarification. As attacks become 
more sophisticated and customised, our staff need to understand 
how to recognise and respond, as they are the last line of defence 
when something slips through our various protections.

Software systems and 
digital technology

Environmental risks

Software and digital technology are key differentiators and are 
central to our product offering, customer interaction, service 
planning and delivery. Failure to invest or maintain software 
and systems, the loss of systems and/or data or poor system 
performance could cause a disruption to service delivery, 
impacting on performance with a potential financial impact

The Group has clear product roadmaps and has significant 
resources focused on the continuous development and 
maintenance of all software solutions and operational systems. 
The Group benefits from well-established operating processes 
and procedures including systems and data security and 
disaster recovery.

Given the ever-developing agenda on climate change, which 
presents a number of physical risks (e.g. weather-related) and 
compliance/regulatory risks (e.g. more sustainable business 
practices) for the Group, we are currently reviewing our internal 
processes for managing any associated emerging risks and will 
incorporate this into our broader risk management practices. 

The majority of the venues we serve have typically localised 
customer bases rather than being reliant on destination travel, 
consequently we consider the risk as minimal on our forecasts. 
Further information on our current progress on environmental, 
social and governance (‘ESG’)initiatives are set out in our ESG 
report on page 23.

19 accesso Technology Group plc   |   Annual Report & Accounts 2022

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Governance

Financial Statements

Principal risks and uncertainties continued

Principal risks and 
uncertainties

Business growth and 
related acquisition risk

Description of risk and uncertainty

Mitigation

Acquiring differing businesses with differing technologies, 
people, competencies and processes creates risk to both 
customers and services being acquired, and the Group’s existing 
operating model. Given the Group’s significant surplus cash 
balance and acquisition appetite, this is considered an increasing 
risk. The Group considers this risk split into three main areas.

Acquisition target risk – the risk that the Group is unable to 
identify suitable acquisition targets. 

Acquisition integration risk – the risk that completed acquisitions 
are not integrated into the underlying business in an efficient 
or effective way leading to potential loss of customers and 
employees from the acquired business. 

Post-acquisition performance risk – the risk that the acquired 
business may not perform as well as expected or synergies may 
not be delivered as planned. This has the potential to adversely 
impact both cashflow and profits post-acquisition. 

Acquisition target risk is managed by a combination of internal 
resource dedicated to identifying targets complemented by 
strong relationships with external advisors.

Acquisition integration risk is managed by detailed planning, 
including active participation from the vendors to ensure 
acquisitions are integrated effectively.

Post-acquisition performance risk is mitigated through due 
diligence and integration planning including the use of experts 
throughout the acquisition process.

20 accesso Technology Group plc   |   Annual Report & Accounts 2022

Contents Generation – PageContents Generation – Sub PageContents Generation – SectionStakeholder engagement and Section 172 

statement 

Strategic Report

Governance

Financial Statements

Stakeholder engagement and Section 172 statement 
Compliance with Section 172 of the Companies Act

A Director of the Company must act 
in accordance with a set of general 
duties. These duties are detailed in 
Section 172 of the Companies Act 
2006, summarised as follows:

 • Consider the likely consequences 
of any decisions in the long term 

 • Consider the interests of the 

Company’s employees 

 • Need to foster the Company’s 

business relationships with suppliers, 
customers and other  
key stakeholders

 • Review and assess the impact of 
the Company’s operations on the 
community and the environment

 • Maintain a reputation for high 

standards of business conduct, and 

 • Act fairly between members of 

the Company 

In discharging its Section 172 duties the 
Board has considered the factors set out 
above and the views of key stakeholders. 

Engaging, consulting and acting on the 
needs of different stakeholders is critical 
for the development and delivery of 
a culture and strategy that achieves 
long-term success. accesso undertakes 
meaningful engagement with its 
stakeholder groups to build trust and 
supports the ethos of Section 172.

These priorities reflect the need to 
consider the interests of our staff and 
the need to keep pace with market 
initiatives and technological changes so 
the business is appropriately positioned 
to take best advantage of market 
conditions. The strategic priorities are 
cascaded down to individuals within 
the business through the Performance 
and Development Review process.

The Board confirms that, during the year, 
the Board and its individual members 
have acted in a way that would be most 
likely to promote the success of the 
Company, for the benefit of its members 
as a whole, in the decisions made by 
the Board during the year. The Directors 
confirm that the deliberations of the 
Board, which underpin its decisions, 
incorporate appropriate regard to the 
matters detailed in section 172(1) of the 
Companies Act 2006. During the year, 
the Board considered information 
from across the Group’s businesses 
and received presentations from 
management, reviewed papers and 
reports and took part in discussions 
which considered, where relevant, the 
impact of the Company’s activities on 
its key stakeholders. These activities, 
together with direct engagement by 
the Board and individual Directors 
with the Company’s stakeholders, 
helped to inform the Board in its 
decision-making processes.

21 accesso Technology Group plc   |   Annual Report & Accounts 2022

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Governance

Financial Statements

Stakeholder engagement and section 172 statement continued
Compliance with Section 172 of the Companies Act

Stakeholder group Why they are important

How we engage

Employees

Engaged, enabled, empowered employees who contribute 
to the best of their ability are fundamental to the long-term 
success of the business. We seek to attract, develop and 
retain high-calibre staff, and as a consequence, our customers 
can be assured that the service they receive is among the 
best available.

Customers and suppliers

accesso’s customers and suppliers are key to the long-term 
success of our business. We seek to grow and maintain our 
customer base and select suppliers to ensure our reputation is 
preserved, protecting our position as the leading technology 
provider of choice for tomorrow’s attractions, venues and 
institutions to help us achieve our growth ambitions. 

Shareholders

Shareholders play an important role in the success and 
growth of the Group and as proved during the pandemic 
year were able to provide a source of equity to insulate 
the business. In addition, shareholders provide important 
feedback to the Executive Directors on market conditions, 
expectations, and economic performance.

22 accesso Technology Group plc   |   Annual Report & Accounts 2022

The Group’s policy is to consult and engage with employees, by way of meetings, surveys and through personal contact by 
Directors and other senior executives, on matters likely to affect employees’ interests. Information on matters of concern to 
employees is given in meetings, emails, letters and reports, which seek to achieve a common awareness on the part of all 
employees on the financial and economic factors affecting the Group’s performance. 

We maintain oversight of their performance through an annual performance and development review process. We seek to offer 
appropriate levels of remuneration which we benchmark using market surveys. We value our employees’ thoughts and ideas 
and two-way communication is actively sought and encouraged. An anonymous Staff Engagement Survey was conducted 
during the year, the results of which were considered in detail by management and helped to inform and guide subsequent 
strategic decisions that were made. Our expected standards of behaviour are set out in our Code of Business which all staff are 
expected to adhere to.

They are key business partners and we set out our relationship in terms of business or service level agreements. We maintain 
oversight of these arrangements as well as making sure our customers receive an appropriate level of disclosure.

We listen to our customers and invest in research and development because our industries demand it, our clients benefit from 
it and it makes a positive impact on the guest experience. Our innovative technology solutions allow venues to increase the 
volume and range of on-site spending and to drive increased transaction-based revenue through cutting-edge ticketing, point-
of-sale, virtual queuing, distribution and experience management software.

Many of our team members come from backgrounds working within the attractions and cultural industry. In this way, we 
are experienced operators who run a technology company serving attractions operators, versus a technology company that 
happens to serve the market. Our staff understand the day-to-day operations of managing complex venues and the challenges 
this creates, and together we strive to provide our clients and their guests with technology that empowers them to do more 
and enjoy more. From our agile development team to our dedicated client service specialists, every team member knows that 
their passion, integrity, commitment, teamwork and innovation are what drive our success.

We have an ongoing dialogue with shareholders through formal communication of financial results on a yearly and half 
yearly basis, we also provide periodic market updates and the required press releases to ensure compliance with the 
AIM rules. We engage with substantial shareholders to ensure that the strategic direction of the business is aligned with 
their expectations.

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(‘ESG report’)

Strategic Report

Governance

Financial Statements

Environmental, social and governance report 
(‘ESG report’)

We understand the increasing 
importance of aligning to global 
Environmental, Social and 
Governance (ESG) corporate 
responsibility standards. With 
continuous developments 
in important areas such as 
climate change, globalisation, 
digitalisation, equality and 
diversity; accesso recognises the 
need to develop, monitor and 
improve its policies and practice 
to drive forward change. 

Environmentally, we are committed to 
and actively striving for a sustainable 
future by engaging in decarbonisation 
and have established our first Climate 
Policy. Socially, we endeavour to be a 
strong advocate of equal opportunity, 
diversity and ethical business. In 
Governance, we work hard to ensure 
our procedures and management are 
conducive to managing the risks and 
opportunities posed by environmental 
and social issues, as well as achieving 
our own performance targets, with the 
Board constantly reviewing appropriate 
governance structures. Below we 
outline our performance in ESG during 
2022 and what we are aiming to 
accomplish in 2023 and beyond.

Environment 
Recognising the importance of climate change as a global issue, in 2022 we 
have accelerated efforts towards understanding our role in creating a sustainable 
future. The development of our Climate Policy has put us on a trajectory to carbon 
neutrality, broader environmental sustainability (e.g., by beginning to understand 
our wider waste footprint) and further improvement of our environmental 
governance. In 2022, we have started to explore disclosure frameworks, expanded 
climate metrics, environmental risk management and decarbonisation strategy. 
We will continue this work in 2023.

Climate policy
In line with our commitments for 2022, accesso were pleased to launch our first 
Climate Policy. We developed this in recognition of the urgency of climate action 
and the role accesso plays in reaching global climate targets, including limiting 
global warming to 1.5°C as outlined in the Paris Agreement. Our policy will apply to 
all our current and future operations and subsidiaries. Within these boundaries, we 
commit to a Net-Zero target for Scope 1 and 2 in 2035. To safeguard a science-based 
trajectory towards Net-Zero, we will start developing a decarbonisation strategy and 
roadmap in 2023, which includes setting intermediate targets towards 2035. 

Furthermore, we commit to mapping and reducing emissions for material Scope 3 
categories by 2035. To achieve this, we have pledged to start expanding our Scope 
3 understanding and footprint beyond business travel, with the ultimate objective 
to map our entire Scope 3 Greenhouse Gas (GHG) emissions. This will enable us 
to determine the materiality of each category and develop a targeted Scope 3 
decarbonisation strategy. The Climate Policy outlining these commitments and 
action plans will be reviewed annually by the Board and updated as needed.

Climate-related financial disclosures 
As an AIM-listed company in the U.K., accesso will be required to make disclosures 
aligned to the recommendations of the Task Force on Climate-related Financial 
Disclosures (‘TCFD’) in our next annual report. We have already begun gathering the 
necessary information to assess and review our current alignment against the four 
pillars of the TCFD recommendations (Governance, Strategy, Risk Management, and 
Metrics and Targets), have started engaging with our customers and vendors where 
needed to support our analysis of our climate-related physical and transitional risks 
and opportunities, and have engaged with a third-party specialist for support. 

23 accesso Technology Group plc   |   Annual Report & Accounts 2022

We are developing our understanding of climate risk and opportunity as it relates 
to our business. Although our sector is less resource-intensive than others, such as 
extractives and heavy-manufacturing, we recognise that there are still risks attached 
to climate change that can impact the business. For example, extreme weather 
presents a physical risk whereby a reduction in attendance at accesso’s customer 
venues would decrease our revenue.

Based on good market practice, we have also identified the two scenarios we will 
use to assess our strategy’s resilience to identified risks and opportunities. These 
scenarios will be; achieving net-zero in 2050 with a 1.5-degree warming in 2100 
following the Representative Concentration Pathway (RCP) 2.6; and a “climate 
chaos”, business-as-usual scenario, which is linked to RCP 8.5. Lastly, as prescribed 
by the Metrics and Targets pillar, we are reviewing our GHG-emissions reporting 
methodology, having gathered data to report our emissions into Scope 1 and 2, and 
are further assessing Scope 3 according to the GHG-protocol. 

In 2023 we will continue to build our understanding of the TCFD and work towards 
developing a robust disclosure that is in line with its requirements. 

Understanding our footprint
In 2022 we have concentrated on refining our approach to GHG emissions 
footprinting. Using the GHG-Protocol Corporate Accounting Standard, we have 
reviewed our existing methodology and data for calculating GHG emissions, 
and now have a better understanding of emissions sitting within Scope 1, 2 and 
3 categories. We have refined our approach so that our stated figures for office 
emissions are now based on direct usage from electricity and fuel bills. 

For this year and the 2021 comparative, energy data and associated emissions 
have been disclosed for purchased electricity and natural gas, which are our most 
material Scope 1 and 2 emission sources. Total emissions for these in 2022 were 37 
tCO2e (2021 62 tCO2e). Other fuels such as refrigerant gases or diesel for back-up 
generators are not included but are not expected to be material.

Our emissions from business travel are categorised as Category 6 of Scope 3 
emissions (as defined in the GHG Protocol Accounting Standard). Total emissions 
for these in 2022 were 323 tCO2e, an increase from 2021 (132 tCO2e) due to a rise 
in air travel after the relaxation of global COVID-19 restrictions. In 2023, we will 
start to expand our understanding of the emissions in the other fourteen Scope 
3 emissions. Where applicable and possible, we will engage with our clients and 
vendors to gain insight into where the most material emission categories will be, 
which we aim to disclose after thorough assessment in future reporting periods.

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Environmental, social and governance report 
(‘ESG report’) continued

Decarbonisation
In 2022, we have begun looking at the key areas to focus on as we develop and refine a more detailed 
decarbonisation strategy in 2023, which will be informed by the footprinting exercise we expect to 
undertake. The below summarises the key initiatives we adopt within key areas to reduce emissions: 

Our product
We support our customers in reducing paper consumption through using our digital ticket platforms, and 
venue applications such as digital maps and activity guides. However, we recognise that while reducing 
paper-usage, this simultaneously increases mobile phone usage, requiring capacity and run-time on our 
third-party data centre servers, which results in increased electricity use.

This has resulted in an overall square footage reduction of nearly 62% in 2022. In addition, as part of our 
relocations, we have reused the existing furniture of the new offices and repurposed the furniture of our 
old offices, to prevent unnecessary purchase of new items and associated emissions. 

Inside our offices, we try to keep our energy usage and waste production to a minimum. We do this by 
considerate use of space, where our LED lighting and heating or air-conditioning turn off automatically 
in spaces we do not use at that time. Moreover, we have looked to eradicate paper waste through 
digitalising our office activity as much as possible, reduced the use of single-use products and recycled 
our waste where possible. We will continue to adopt such initiatives to reduce our waste and associated 
emissions in 2023.

We understand the role we can play in reducing these emissions through optimising our software to 
decrease energy consumption on the venues’ devices, users’ phones, and data centres’ servers. Our 
engineering team constantly look at operational efficiencies that can be made and will be looking into 
opportunities to improve our software capacity, auto-scaling and run-time performance and efficiency 
in 2023. This serves the dual benefit of reducing load on our servers thereby reducing cost and increasing 
margins, while simultaneously reducing associated emissions.

Working from home and travelling
With 95% of our workforce working from home, we understand that while our office energy use has 
decreased, the energy use in our employees’ homes has increased as a result. We are developing an 
approach to quantify this usage and associated emissions and aim to disclose the figures in 2023. 
In addition, we will look at a sustainable awareness programme to provide employees with training 
and workshops on sustainable practices at home as well as incentives to reduce energy use.

In addition to third parties using our technology, data center usage is likely to be one of the most material 
contributors to our Scope 3 footprint, and we are looking to quantify this in future reporting periods. Whilst 
our control over third party emissions is less than emissions within our operational boundary, we will work 
towards leasing server capacity at vendors that are committed to progressive climate policies. Currently, 
over 90% of our expense is from two main suppliers, namely Amazon Web Services (AWS) and RackSpace 
Technology. Both providers have clear environmental policies and decarbonisation timelines. Where 
feasible, we will look to engage with AWS, RackSpace and our other server space providers to obtain our 
footprint data as well as plans to reduce it. To enhance these efforts, a collaborative team across our Group 
is working to include a criterion on climate policy and/or climate impact in our vendor selection process.

Our only physical product, The PrismSM band, is manufactured by a supplier based in Penang, Malaysia. This 
manufacturer was selected and is monitored based on 12 standards including one on protection of the 
environment. Even though we observe an ongoing shift from The Prism band to mobile app use, we will 
engage with our supplier to gain insight in both its footprint as well as its climate policy, to understand 
where there are opportunities to leverage a more sustainable practice and decarbonisation strategy.

Our offices
Being a software company, our direct greenhouse gas emissions are primarily from office use. As a result 
of COVID-19, we have largely switched to remote working from home. Consequently, we rationalised 
our office space in 2021, resulting in lower electricity usage and GHG emissions for the Group. In 2022, 
this trend has continued with approximately 95% of our personnel working from home which has led 
to relocation from our larger floors and office buildings to smaller equivalents, significantly reducing  
our office square footage and by consequence, emissions.  

24 accesso Technology Group plc   |   Annual Report & Accounts 2022

Since COVID-19 brought business travel, and especially air travel, to a halt, our business travel emissions 
were relatively low in 2021. Now, post-COVID, travel networks have reopened, and our business travel 
has more than doubled in 2022. Although site visits are in the nature of our business and business travel 
can therefore not be avoided altogether, we have initiatives to reduce the frequency of these. Itineraries 
are approved based on necessity and we use video conferencing software where possible. We intend to 
further review our business travel policy as well as explore a carbon offset strategy to offset emissions 
that can be reduced no further. 

Specific examples
As part of our attempts to reduce energy use at our third-party data centres, we have already 
implemented or planned the following software improvements:

Migration of the accesso ShoWare application and related infrastructure to the cloud 
(i.e. Microsoft Azure) is currently being planned. This will replace the need for physical 
servers currently operating in a managed hosting environment with the more energy-
efficient cloud-service servers at Microsoft Azure.

Migration of the accesso LoQueue platform to .NET Core (i.e., an open-source software 
framework), allowing it to run on AWS instances that allow for less risky downscaling 
during times of decreased demand, decreasing energy use.

Migration of the accesso LoQueue database to PostgreSQL (i.e. an open-source relational 
database management system), allowing related subsystems to be more readily scaled 
to meet curves in system demand, reducing energy use.

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Environmental, social and governance report 
(‘ESG report’) continued

Waste 
In our Climate Policy, alongside carbon, we have committed to assessing our waste footprint and 
developing targets to reduce this. In 2022, we have started collecting data from our offices to gain insight 
into our waste footprint and will continue to mature this in 2023 by expanding the number of offices 
reporting and collecting monthly where possible. 

GHG Emissions by Region (tCO2e)

Scope 1

Given the nature of our business we expect our water consumption to be small, being largely limited to 
office-based consumption from bathroom and kitchen facilities. We are in the early stages of gathering 
data on water consumption and expect to refine this further in 2023. 

Currently, the amount of waste our offices produce is relatively small compared with larger corporates. 
We look to reuse materials where possible and have recycling initiatives at our sites. In our offices, 
IT-equipment waste comprises predominantly of outdated end-user hardware (for example laptops, 
mobile devices, peripherals). Our policy is to either donate equipment or to use our vendor’s recycling 
programme, such as the Dell Recycle Programme. 

In addition, the use of third-party cloud data centres eliminates waste related to servers, network 
equipment, and other physical infrastructure within our own operations. For our Prism product, we reuse 
the straps and any reusable components. The remaining parts are recycled by an accredited recycling 
company in the UK and Europe, following the Regulations: restriction of hazardous substances (RoHS) and 
the Waste Electrical and Electronic Equipment Directive (WEEE). In the US, these non-reusable parts are 
disposed of by our partner that recycles components wherever possible. 

Looking ahead to 2023, we will continue to maintain practices that limit our waste and concentrate on 
collecting data from our operations to further inform our performance and approach. 

Scope 2 (Location-Based)

GHG Emission Intensity (tCO2e /Revenue M$)

Revenue (M$)
Scope 1
Scope 2 (Location-Based)
Subtotal (Scope 1 + 2) 
Scope 3: Category 6
Total Emissions (Scope 1 + 2 + 3) per Revenue (M$)

Environmental metrics
Energy Use (MWh)

Non-renewable fuel consumed1: Natural Gas
Electricity Consumption
Total Energy Consumption

GHG Emissions by Scope (tCO2e)

Scope 12
Scope 2 (Location-Based)
Subtotal (Scope 1 + Scope 2)
Scope 3
Category 6 – Business Travel3
Total Emissions (Scope 1 + 2 + 3)

25 accesso Technology Group plc   |   Annual Report & Accounts 2022

GHG Emission Intensity (tCO2e /Operating Profit M$ & tCO2e /employee)

Operating Profit (M$)
Total Emissions (Scope 1 + 2 + 3) per operating profit (M$)
Employees
Total Emissions (Scope 1 + 2 + 3) per employee

1  F-gases and Diesel are not included.
2  See footnote 1.
3 

 These emissions do not include hotel stays.

2022

22
148
170

2022

4
37
41
323
323
364

2021

23
232
255

2021

4
62
66
132
132
198

Location

2022

2021

Brazil
Mexico
United Kingdom
United States
Subtotal

Brazil
Mexico
United Kingdom
United States
Subtotal

–
–
–
4
4

–
2
16
19
37

2022

139.7
0.03
0.26
0.29
2.31
2.60

2022

12.7
29
965
0.4

–
–
–
4
4

–
2
23
37
62

2021

124.8
0.03
0.50
0.53
1.05
1.58

2021

13.5
15
824
0.2

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Environmental, social and governance report 
(‘ESG report’) continued

Social
At accesso we recognise our employees are paramount to the success of our business. We continually 
seek opportunities to engage with our employees throughout the year. Our initiatives enhance employee 
wellbeing and support, which in turn, contribute to lower turnover and promote employee retention. 

We administered the seventh annual Employee Engagement Survey with 91% participation and a 4.2 
overall average score (out of 5.0) which represents the highest average score in the history of the survey 
and is above the 75th % for similarly sized organisations in our industry. 

We launched a Wellness Programme focused on physical, emotional, financial, career and community 
initiatives and challenges hosted by the Wellworks platform.

Additionally, we implemented a more robust, global Employee Assistance Program in response to 
providing our employees the assistance they need in the different areas of their lives outside of work. 

We hosted several live virtual teambuilding events throughout the year such as Online Office Olympics 
to engage our remote workforce.

In 2022, we onboarded 162 new hires, including 8 rehires and ended 2022 with 15.4% turnover, which 
is significantly lower than the previous year.

Diversity
Diversity, Equity & Inclusion (‘DEI’) remains a key focus area as we work to implement a more formalised 
strategy including updated metrics and targets. We have expanded our DEI metrics to include wider 
gender and racial/ethnic group representation metrics across the business. On 31 December 2022, our 
minority headcount was 31% and female headcount was 35%. We plan to further expand these metrics 
in future annual reporting.

We have continued to partner with the National Diversity Council to assess our current diversity landscape 
and assist with the building of our future efforts.

Following the launch of our DEI Strategic Council in January 2022, a formalised strategy was developed 
and communicated to all employees. Notable Council achievements during 2022 include:

In 2023, the Council will be implementing a diversity specific recruiting platform and looking to partner 
with organisations that will ensure increased exposure to a more diverse candidate pool.

accesso’s diversity and inclusion policy, which encompasses the Board, is based on a commitment to 
creating an environment where diversity is valued and respected. We believe that business success is a 
direct result of the experience and quality of its people. Inherent within this approach is an acceptance 
and embracing of diversity in all its forms and an endorsement that the entire workforce, including the 
Board, be representative of the communities in which the Group operates. Key aims of the policy are to 
ensure equality, diversity and inclusion in the workplace and to promote a culture where everyone is 
treated with respect and dignity.

Community
accesso is a responsible member of its community; this reflects our culture and matters to our staff 
and local community. accesso has a strong culture of supporting staff in both individual and Group 
volunteering and fundraising initiatives. This includes encouraging staff to volunteer at local community 
projects and participate in local events; and providing corporate sponsorship of charitable activities.

In 2022, our Company won the Tech Cares Award from Trust Radius, which is granted on annual basis 
to a select group of businesses for their focus on Corporate Social Responsibility.

Volunteer time off
We utilise a Volunteer Time Off (VTO) Programme for all employees to volunteer a paid day off at a charity 
of their choosing. We partner with Technovation, a global tech education non-profit whose mission is 
to empower children to become more confident leaders and problem solvers in their communities. Our 
employees serve as judges to provide feedback to teams of girls on mobile apps they build from scratch. 
https://technovationchallenge.org

Charitable giving
Both directly and in partnership with our clients, we contribute to various causes including domestic 
violence prevention, childhood hunger, cancer research, and natural disasters. Two examples from  
2022 include: 

 • Donating $20,000 USD to the Ukraine Relief Fund through Global Giving, based on a $10k donation 

from our employees which was matched by accesso.

 •  Optimised our closed captioning and translation capabilities to create a more inclusive environment 

 • Donating $10,000 USD to the Hurricane Ian response fund through the Heart of FL United Way to help 

during meetings. 

those in the Central FL area where we have a large number of employees.

 • Created a DEI communication space for all employees with the purpose of educating, sharing different 

cultures, holidays and traditions. 

 • Provided more inclusive language of preferred pronouns in our application tracking system 

and email signatures. 

26 accesso Technology Group plc   |   Annual Report & Accounts 2022

Donation drives
Local offices regularly participate in company-sponsored activities such as Angel Trees, the purchasing 
of Christmas gifts for local foster children. https://saangeltree.org

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Governance

Financial Statements

Environmental, social and governance report 
(‘ESG report’) continued

ESG Governance 
The governance of ESG currently falls under the responsibility of the whole Board and is a recurring Board 
agenda point. This governance structure and approach is constantly under review. On Environment, as 
committed to in our Climate Policy we appointed a Board member with ESG-responsibilities. accesso 
recognises the importance of meeting globally recognised corporate responsibility standards and have 
given Jody Madden, Non-Executive Director, responsibility to drive forward ESG initiatives and facilitate 
ESG related risk assessment.

Looking ahead to 2023, we will install an ESG-Committee that will develop, guide, monitor and revise the 
plans, policies and structures wherever and whenever deemed necessary.

We employ an experienced Board made up of a diverse group of Executive and Non-Executive Directors 
with significant experience in the industry and as directors of other public companies to help us develop 
and adhere to best practice on governance matters. The three Non-Executive Directors are independent.

27 accesso Technology Group plc   |   Annual Report & Accounts 2022

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Strategic Report
Strategic Report

Governance
Governance

Financial Statements
Financial Statements

Governance

Corporate governance report
The Board of Directors
Directors’ remuneration report
Report of the Directors
Statement of Directors’ responsibilities
Independent auditor’s report

29
32
33
42
44
45

28 accesso Technology Group plc   |   Annual Report & Accounts 2022

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Strategic Report

Governance

Financial Statements

Corporate governance report
for the financial year ended 31 December 2022

The Board of Directors’ (the ‘Board’) continues to support achieving high standards of corporate 
governance and we remain fully compliant with the principles of the Quoted Company Alliance’s 
Corporate Governance Code (the ‘QCA Code’) accesso’s adherence to high standards of ethics, values and 
corporate social responsibility are principles which underpin our governance procedures and the strategic 
and management decisions that we make. Our governance model evolves to support the business 
and the QCA Code continues to provide a flexible, yet rigorous approach to support this. The Board is 
continuing to review appropriate governance around ESG matters and has engaged with professional 
advisors to assist with the formalisation of relevant Board policies. 

We also recognise that we have an impact on the world in which we live, our employees, and the people 
we interact with. We strive to deliver strong results to our investors through sustainable business practices 
across environmental, social and governance pillars. 

Details of how we comply with the QCA Code are set out in our Statement of Compliance, a copy of 
which can be found on our website www.accesso.com. Details of our approach to ESG can also be found 
under the Environment section of the Strategic Report on page 23 and on our website.

Board composition
The Board of Directors comprised two Executive Directors, the Non-Executive Chairman and three 
independent Non-Executive Directors for the financial year 2022. Effective with the resignation of Karen 
Slatford on 17 January 2023 the current number of independent Non-Executive Directors has been 
reduced to two. A replacement independent Non-Executive Director will be appointed in due course. 
Full details of the Directors are on page 32. 

All Directors are subject to election by shareholders at their first annual general meeting following 
their appointment to the Board and seek re-election at each annual general meeting thereafter.

Each of the Directors brings a mix of skills, experience and knowledge, the balance of which enables the 
Board to discharge its duties effectively. Upon joining the Board, Directors receive an induction on various 
aspects of the Group. The Directors receive updates from the Company Secretary and other various 
external advisers on legal requirements and regulations, remuneration matters and corporate governance 
best practice. 

The Board will continue to look to build further diversity into leadership and across the business, 
recognising the value of building and developing a diverse workforce at all levels. Succession planning is a 
continuous strategic process and the Board has continued over the past year to focus on both long-term 
and short-term succession both for Board and senior management succession. Currently the Board is over 
one-third female, more than half are Non-Executive Directors, and the average Non-Executive tenure is 
under 4 years.

The role of the Board
The Board is responsible for the overall leadership of the Company and setting the Company’s vision, 
purpose, values and standards. It approves the Group’s strategic aims and objectives and the annual 
operating and capital expenditure budgets and ensures maintenance of a sound system of internal 
control and risk management. There is a formal schedule of matters reserved for the Board. 

The Executive Directors have day-to-day responsibility for the operational management of the Groups’ 
activities. The Non-Executive Directors are responsible for bringing independent and objective judgement 
to Board decisions and they also hold meetings on a regular basis to discuss matters without Executive 
Directors present to provide a forum for independent discussion. The Chairman is responsible for 
overseeing the running of the Board, ensuring that no individual or group dominates the Board’s decision 
making and ensuring the Non-Executive Directors are properly briefed on matters. The Chief Executive 
Officer has responsibility for implementing the strategy of the Board, alongside the Chairman, and 
managing the day-to-day activity of the Group. The Company Secretary is responsible for ensuring that 
Board procedures are followed, and applicable rules and regulations are complied with. All Directors have 
access to the Company Secretary and are permitted to obtain independent professional advice at the 
Company’s expense where they consider it necessary for them to effectively discharge their duties.

The Board has established an Audit Committee and Remuneration Committee to assist the Board in 
fulfilling its responsibilities. Both Board Committees have separate terms of reference, which along 
with the Board’s schedule of matters reserved are reviewed on a regular basis. It is considered that the 
composition and size of the Board does not warrant the appointment of a Nominations Committee and 
appointments are dealt with by the Board as a whole. The need to appoint such a committee is subject 
to review by the Board. 

29 accesso Technology Group plc   |   Annual Report & Accounts 2022

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Financial Statements

Corporate governance report continued
for the financial year ended 31 December 2022

Board and Committee meetings 2022
The Company holds Board meetings regularly throughout the year. The Audit Committee held two meetings 
and the Remuneration Committee held five meetings. Attendance by Board members is shown below. 

Number of meetings held
Executive Board members
Steve Brown 
Fern MacDonald 
Non-Executive Board members
Bill Russell 
Andy Malpass 
Karen Slatford
Jody Madden

Board

Audit 
Committee

Remuneration 
Committee 

7

7
7

7
7
7
7

2

–
–

–
2
2
2

5

–
–

–
5
5
5

In the event that Board approval is required between Board meetings, Board members are provided 
with supporting information to assist in making a decision. The decision of each Board member is 
communicated and recorded at the following Board meeting. Board members are aware of the time 
commitment required when joining the Board.

The Board agenda for each meeting is collated by the Chairman in conjunction with the Company Secretary. 
The agenda ensures that adequate time is spent on operational and financial issues as well as strategic 
matters. During the course of the year, the topics subject to Board discussion at Board meetings included:

 • Protection and support of staff 
 • Key management and Company-wide share-based arrangements
 • Strategic plan and annual forecast and budget
 • Financial performance 
 • Capital management and utilisation.
 • Succession planning
 • Market and competitor reports
 • Risk and internal controls
 • Approval of annual and half year reports
 • Stakeholder engagement
 • Reports from the Audit and Remuneration Committees

30 accesso Technology Group plc   |   Annual Report & Accounts 2022

Detailed proposal papers, management reports, progress on key initiatives and routine matters such as 
financial reports and a statement on current trading are produced in advance of meetings to enable 
proper consideration and debate of matters by the Board in its meetings. Major strategic initiatives 
involving significant cost or perceived risk are only undertaken following their full evaluation by the 
Board. Matters of an operational nature are delegated to executive management. The Board also receives 
management information on a regular basis between formal meetings. 

The Chairman, the CEO and CFO are invited to attend the Audit and Remuneration Committee meetings 
if appropriate. Minutes of all Board and Committee meetings are recorded by the Company Secretary. 

Audit Committee 
The Audit Committee is chaired by Andy Malpass, and both Jody Madden and Karen Slatford were 
members during the financial year 2022. Karen Slatford resigned effective 17 January 2023. 

The Committee met twice during the year to fulfil its duties. The Chairman, Chief Executive Officer, 
Chief Financial Officer and external auditor attended meetings by invitation.

The Committee is responsible for monitoring and reviewing the financial reporting of the Group from 
information provided by the management and the auditor. As part of this it reviews both the financial 
information and the narrative reporting within the externally published announcements and Company 
reports. It also considers the objectivity, independence and cost effectiveness of the external auditor. 
The Committee keeps under review the effectiveness of the Group’s system of internal control on behalf 
of the Board. As part of this role, it reviews the Group’s controls and procedures for the evaluation, 
monitoring and management of risks and advises the Board on the Group’s risk strategy. The Executive 
Directors are closely involved with the management and review of business operations. 

The Committee reviewed the position of the Group’s independent external auditors and appointed 
Grant Thornton UK LLP in September 2022, replacing KPMG LLP.

The Committee considers the objectivity, independence and cost-effectiveness of the external auditor, 
taking into account the views of management. 

The Audit Committee’s recommendation is that Grant Thornton UK LLP be re-appointed as the Company’s 
auditor and an appropriate resolution be put to the shareholders at this year’s annual general meeting. 

Remuneration Committee
The full Remuneration Committee report is on pages 33 to 41 which includes full details of the 
composition and terms of reference of the Committee. 

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Financial Statements

Corporate governance report continued
for the financial year ended 31 December 2022

Relations with shareholders
The Company and Board recognise the importance of developing and maintaining good relationships 
with all the various categories of shareholders and devotes significant effort and resource in this respect.

There have been regular dialogues with shareholders during the year including holding briefings with 
analysts and other investors, including staff shareholders. The Company also uses the annual general 
meeting as an opportunity to engage with its shareholders. In addition to the Company’s annual general 
meeting in May 2022, a further general meeting was held in December 2022 for a special resolution to 
permit the Company to buy back ordinary shares should it be considered an appropriate use of capital. 

Notice of the date of the 2023 annual general meeting is included with this report. Separate resolutions 
on each substantially separate issue, in particular any proposal relating to the Annual Report and 
Accounts, will be made at the annual general meeting.

Board performance evaluation 
In the last quarter of 2021, the Board undertook a formal review which was conducted internally by the 
Company Secretary and consisted of written responses to a questionnaire. Recommendations and issues 
raised by the evaluation exercise were used to improve the effectiveness of the Board and introduce 
improvements to Board processes during 2022 and consideration is now being given to when the next 
review will happen. 

Bill Russell 
Non-Executive Chairman
3 April 2023

31 accesso Technology Group plc   |   Annual Report & Accounts 2022

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Strategic Report

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Financial Statements

Board of Directors

Bill Russell
Non-Executive Chairman

Andy Malpass
Non-Executive Director

Jody Madden
Non-Executive Director

Steve Brown
Chief Executive Officer

Fern MacDonald
Chief Financial Officer

Year appointed to the Board: 01 March 2019

Year appointed to the Board: 26 June 2018

Year appointed to the Board: 1 January 2021

Year appointed to the Board: 27 January 2020

Year appointed to the Board: 27 April 2020

Experience
Bill Russell has served in a variety of roles in both 
public and private technology company boards, 
in a career spanning several decades, with 23 
years across a number of senior management 
roles at Hewlett Packard, including Vice 
President and General Manager of Hewlett 
Packard’s multi-billion-dollar Enterprise Systems 
Group and its Software Solutions Group. Bill 
is currently Non-Executive Chairman at PROS 
Holdings, a provider of AI-powered solutions 
that optimise selling in the digital economy, 
and previously served on the boards at SABA 
Software, Inc., webMethods and Cognos. Bill 
has a BSc (Hons) in Computer Science from 
Edinburgh University and is based in the 
United States.

Bill Russell joined as the Group’s Non-Executive 
Chairman on 1 March 2019.

Experience
Andy Malpass has over 30 years’ experience 
in the software industry covering both 
private and public companies, including 
approximately 20 years as Group Finance 
Director of Fidessa Group plc. Andy also served 
as Company Secretary of Fidessa Group plc for 
many years. He is currently an Independent 
Non-Executive Director and Chair of the 
Audit Committee at Kainos Group plc. Andy 
graduated with a BA (Hons) in Accounting 
and Finance from Lancaster University and 
is a Fellow of the Chartered Institute of 
Management Accountants. 

Andy joined accesso on 26 June 2018 as 
Independent Non-Executive Director, Andy is 
the Chair of the Audit Committee and became 
a member of the Remuneration Committee in 
March 2019. 

Experience
Jody is an experienced technology leader, and 
is currently Chief Executive Officer of Foundry, 
a London-based creative software developer 
for the Media and Entertainment industry. 
She has 20 years of experience in Media and 
Entertainment and held a range of senior roles 
at Digital Domain, Lucasfilm and Industrial Light 
& Magic prior to joining Foundry. Jody is also 
on the Board of Directors of the Sustainable 
Food Center, a Central Texas non-profit group. 
Jody has a Bachelor of Arts degree from 
Stanford University. 

Jody was appointed as a Non-Executive Director 
of the Group on 1 January 2021 and is a 
member of accesso’s Audit Committee and Chair 
of the Remuneration Committee.

32 accesso Technology Group plc   |   Annual Report & Accounts 2022

Experience
Fern is an experienced international accounting 
and finance professional who served as Senior 
Vice President of Finance at accesso from May 
2018 prior to her appointment as Chief Financial 
Officer on 27 April 2020.

Fern has more than 20 years of experience and 
a deep understanding of the accesso business. 
Prior to joining accesso, she spent eight years in 
various financial leadership roles at ZeroChaos 
(now Workforce Logiq), a global provider of 
workforce management solutions, culminating 
as Executive Vice President, Finance. Previously, 
Fern was a senior manager with Ernst & Young, 
serving a series of public and private clients 
from both the Dublin, Ireland and Moscow, 
Russia offices. Fern graduated with a BA 
(Hons) in Accounting and Finance from Dublin 
City University; she is a fellow of Chartered 
Accountants Ireland and CPA qualified.

Experience
Steve founded the Company’s namesake accesso 
business in 2008, which became part of what is 
now accesso Technology Group plc when it was 
acquired from Steve in 2012. During a period of rapid 
expansion between 2013 and 2017, the Company 
acquired Siriusware, ShoWare, Ingresso and TE2. Steve 
served as President and CEO from 2016 until 2018 
when he departed the Company. He stepped back 
into the CEO role in January 2020 to reinvigorate 
the Company’s strategic plan to fully leverage the 
range of assets within its portfolio and deliver value-
enhancing solutions to the marketplace.

Steve brings a strong operations and finance 
background to accesso with extensive experience in 
ticketing, pricing strategy, eCommerce and revenue 
management. His theme park career began during 
college at Walt Disney World Resort. Over the course 
of sixteen years, he held a variety of roles with 
increasing responsibility in financial planning and 
pricing strategy including Director, Walt Disney World 
Ticketing and Vice President, Revenue Management 
for Disneyland Resort, where he drove dramatic 
growth in park admissions and hotel revenues 
utilising strategic and promotional pricing. Prior to 
joining accesso, Steve served as the corporate Vice 
President of Ticket Strategy and Sales for Six Flags.

Steve received his MBA from the Goizueta Business 
School at Emory University in Atlanta and graduated 
with a BSc in Marketing from the University of South 
Florida in Tampa.

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Strategic Report

Governance

Financial Statements

Directors’ remuneration report 
for the financial year ended 31 December 2022

Introduction
As disclosed to the market on 17th January 2023, Karen Slatford stood down from her Company duties, 
including the position of Chair of the Remuneration Committee and I have been appointed as the new 
Committee Chair in her place. Before presenting our Remuneration Report below, I would first like to 
thank Karen for her significant role in steering the Company’s Remuneration Policy. 

As the new Chair of the Remuneration Committee, I am pleased to present our report setting out accesso’s 
Remuneration Policy, practice and activities during the financial year. 

Role of the Committee
The Committee’s primary role is to determine, and agree with the Board, the Remuneration Policy for 
the Executive Directors and senior management as well as to oversee the remuneration of the Group, 
ensuring alignment of objectives and rewards. Within the terms of the policy, the Committee also 
approves performance-related and discretionary awards to Executive Directors. The Committee’s full 
Terms of Reference may be viewed on accesso’s website. Senior members of accesso’s management team 
may attend meetings by invitation but will not be present when their own remuneration is discussed.

Although a full remuneration report is not a requirement of an AIM listed company, the Committee 
has decided that, as was the case last year, a more comprehensive report is good practice and provides 
shareholders with more clarity around how we set and manage executive remuneration for our 
Executive Directors. 

This report gives an overview of the year, the Remuneration Policy of the Company and provides detail 
of the amounts paid in 2022 as well as how the Remuneration Policy will be implemented in the 2023 
financial year. 

The Company continued to comply with the Quoted Companies Alliance’s Corporate Governance Code 
(the ‘QCA Code’), and the report has been prepared in accordance with the principles of the QCA Code. 
The content of this report is unaudited unless otherwise stated. 

We hope you find the information in this report helpful to you as a shareholder.

Committee membership

Chair

Jody Madden2
Karen Slatford1

1  Resigned 17 January 2023; served as Chair until that date.
2  Appointed as chair 24 January 2023; served as member until that date.

Members

Andy Malpass 

Committee membership is limited to independent Non-Executive Directors of the Company unless there 
is an insufficient number of appointed Non-Executive Directors at any point, in which case an Executive 
Director will be appointed. Martha Bruce, the Company Secretary, or her designate acts as secretary to 
the Committee. 

33 accesso Technology Group plc   |   Annual Report & Accounts 2022

Appointment of external advisors
The Committee continued to use external independent remuneration consultants, Mercer Limited, to 
assist the Company with setting fair and balanced remuneration policies for its key management. Mercer 
is a signatory to, and adheres to, the Code of Conduct for Remuneration Consultants (which can be found 
at www.remunerationconsultantsgroup.com). 

Principal activities in 2022
The principal activities undertaken by the Committee during 2022 were as follows:
 • Reviewed and approved Company-wide salary increases with effect from January 2023; 
 • Reviewed and approved the Long-Term Incentive Plan (“LTIP”) and Company-wide share award 

plan grants for 2022; 

 • Reviewed and approved the Company-wide bonus pool;
 • Reviewed and approved the terms of reference of the Committee;
 • Reviewed and approved Directors’ expenses for 2021 and the policy for authorisation;
 • Reviewed and approved plans for investor engagement; and

Activities undertaken between the end of the financial year and the date of this report:
 • Reviewed and approved the bonus awards in respect of the 2022 performance year;
 • Reviewed the annual bonus targets for the Executive Directors for the financial year 2022 and measured 

performance against them;

 • Reviewed and approved Directors’ expenses for 2022 and the policy for authorisation.

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Financial Statements

Directors’ remuneration report continued
for the financial year ended 31 December 2022

Remuneration Policy overview
The principal objectives of the Company’s Remuneration Policy are to attract, retain and motivate the 
Company’s Executive Directors and senior management and provide incentives that align with, and 
support, the Company’s business strategy. This objective is critical as the Company operates in a market 
where wage pressure and competition for talent continues to have a significant impact on the business.

Resolutions at the AGM
A full remuneration report is not a requirement for AIM-listed companies and similarly votes on 
remuneration policy and reports are not required for such companies. Therefore, shareholders will not be 
invited to vote on our Remuneration Policy or the Remuneration Report. The policy has been presented only 
for information and to give shareholders full background on the Company’s approach to remuneration.

Directors’ Remuneration policy
This section sets out accesso’s Remuneration Policy for Executive and Non-Executive Directors. 

The Policy explains the purpose and principles underlying the structure of remuneration packages and 
how the Policy links remuneration to the achievement of sustained high performance and long-term 
value creation.

Shareholders should note that approximately 70% of the Company’s workforce, including both Executive 
Directors, are based in the US and their remuneration reflects that market, whilst recognising that the 
Company is UK-listed. Overall remuneration is structured and set at levels to enable accesso to recruit and 
retain high-calibre executives necessary for business success whilst ensuring that: 

 • our reward structure, performance measures and mix between fixed and variable elements are 

comparable with similar organisations; 

 • our remuneration supports the implementation of strategy and aims of the business, and effective 

risk management for the medium to long term; 

 • the right behaviours, values and culture are encouraged and rewarded; and 
 • the approach is simple to communicate to participants and shareholders.

The Remuneration Committee oversees the implementation of this policy and seeks to ensure that the 
Executive Directors are fairly rewarded for the Company’s performance over the short, medium and long 
term. Taking typical practice within the sector into account, the Committee has decided that a significant 
proportion of potential total remuneration should be performance related. 

Over 2022 the Committee undertook a review of the remuneration arrangements of the CEO and CFO to 
ensure that the overall package remained competitive against our chosen peers and that the structure of 
the package supported and reinforced our business strategy. As part of the review the Committee sought 
the input of shareholders for their views and perspectives, and these were carefully considered when 
developing the changes agreed for 2023.

As a result of this review, The Committee approved changes to the 2023 salary and variable remuneration 
arrangements for Steve Brown as CEO and Fern MacDonald as CFO and which are set out in the Executive 
Director remuneration table below.

The Committee will continue to monitor the salary and total remuneration for Executive Directors 
closely and reserves the right to make an increase in excess of typical UK market practice if it considers 
it necessary and appropriate, especially given the Company’s predominant presence in the US.

Focus for 2023
In the coming year, the Remuneration Committee will consider a number of matters including:
 • securing the extension of the employment agreements of the CEO and CFO for a further 3 years;
 • approval of bonus performance measures and targets for 2023;
 • approval of performance conditions and awards under the Company’s LTIP for 2023;
 • approval of any awards under the Company-wide share award plan;
 • assessment of the ongoing appropriateness of the remuneration arrangements in light of remuneration 

trends, market practice and the ongoing consequences of the pandemic;

 • consideration of the incorporation of ESG targets in the Company’s incentive arrangements.

34 accesso Technology Group plc   |   Annual Report & Accounts 2022

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Directors’ remuneration report continued
for the financial year ended 31 December 2022

Fixed elements of remuneration for Executive Directors

Element of Remuneration

Link to Company Strategy

Operation

Maximum Opportunity

Salary

Provides a set level of remuneration sufficient to attract and retain 
Executives with the appropriate experience and expertise.

The Committee takes into account a number of factors 
when setting and reviewing salaries, including:

 • Scope and responsibility of the role;
 • Any changes to the scope or size of the role;
 • The skills and experience of the individual;
 • Salary levels for similar roles within appropriate 

comparators; and

 • Value of the remuneration package as a whole.

Benefits

Provides benefits sufficient to attract and retain Executives with 
the appropriate experience and expertise.

Executive Directors are eligible for the following benefits;

 • Healthcare
 • Life Insurance
 • Short and long-term disability insurance

Retirement Schemes

Provides retirement scheme contributions sufficient to attract and 
retain Executives with the appropriate experience and expertise.

Executive Directors are eligible to receive employer 
contributions to the Company’s pension plan(s) 
(which are defined contribution plans).

There is no set maximum to salary levels or salary increases. 
Account will be taken of increases applied to colleagues as a 
whole when determining salary increases for the Executive 
Directors, however the Committee retains the discretion to 
award higher increases where it considers it appropriate.

The Committee recognises the need to maintain suitable 
flexibility in the benefits provided to ensure it is able to support 
the objective of attracting and retaining personnel in order to 
deliver the Company strategy. The maximum will be set at the 
cost of providing the benefits described.

One-off payments such as legal fees or outplacement costs 
may also be paid if it is considered appropriate. 

4% of salary per annum for the CEO and CFO subject to an annual 
maximum for the type of scheme per local tax and/or retirement 
regulations. To the extent that Executive Directors participate in 
the Company’s pension arrangements, they do so on the same 
terms as the workforce.

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Directors’ remuneration report continued
for the financial year ended 31 December 2022

Variable elements of remuneration for Executive Directors

Element of Remuneration

Link to Company Strategy

Operation

Target Opportunity

Performance Metrics

Annual Bonus

Variable remuneration that 
rewards the achievement of 
annual financial, operational and 
individual objectives integral to 
Company strategy.

Objectives are set annually based on the achievement of strategic 
goals. At the end of the year, the Committee meets to review 
performance against the agreed objectives and determines 
payout levels. 

Awards are made in cash.

200% salary for the CEO and 150% salary 
for the CFO.

Long-Term Incentive Plan 
(LTIP)

Variable remuneration 
designed to incentivise and 
reward the achievement of 
long-term targets aligned with 
shareholder interests. The LTIP 
also provides flexibility in the 
retention and recruitment of 
Executive Directors.

Awards granted under the LTIP vest subject to achievement of 
performance conditions measured over a three-year period. LTIPs 
may be made as conditional share awards or in other forms (e.g., 
nil cost options) if it is considered appropriate. 

Accrued dividends may be paid in cash or shares, to the extent 
that awards vest.

The plan also allows for Share Options to be granted, subject 
to a six-month exercise period.

The Committee may adjust and amend awards in accordance 
with the LTIP rules. 

Overall maximum of up to 300% salary in any one 
year, including any Share Option Plan awards.

The CEO received an award in the 2020 
performance year of 582,567 performance shares. 
No awards were made to the CEO in fiscal years 
2021 or 2022. 

Awards are based on financial, operational and 
individual goals set at the start of the year. Up 
to 50% of the award will be assessed against 
the Company’s financial performance in that 
year. The remainder of the award will be based 
on achievement against specific personal and 
strategic objectives. The Committee reserves the 
right to make an award of a different amount 
produced by achievement against the measures 
if it believes the outcome is not a fair reflection 
of Company or personal performance.

The split between these performance measures 
will be determined annually by the Committee 
and exceptionally during the year if there is a 
compelling reason to do so. 

Performance measures are currently related 
equally to Total Shareholder Return (“TSR”) 
and cash EBITDA. The Committee reserves the 
right to adjust the measures before awards are 
granted to reflect relevant strategic targets.

The Committee reserves the right to exercise 
discretion to adjust the outcome produced 
by achievement against the measures if it 
believes the outcome is not a fair reflection 
of Company performance.

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Directors’ remuneration report continued
for the financial year ended 31 December 2022

Notes to the policy table
All LTIP and bonus awards made to Executive Directors are subject to Malus and Clawback provisions. The 
Committee may, in its absolute discretion, determine to reduce the number of shares to which an award 
or option relates or cancel it altogether. Alternatively, the Committee could impose further conditions 
on the vesting or exercise of an award or option. At any time within two years of an award vesting the 
Committee may require the Executive Director to transfer to the Company a number of shares or a cash 
amount in:

 • any circumstances justifying summary dismissal of a participant from their office or employment 

with any Group Company including, but not limited to, dishonesty, fraud, misrepresentation or breach 
of trust;

 • any material breach of a participant’s terms and conditions of employment;
 • any material violation of Company policy, rules or regulations; 
 • any material failure of risk management; and/or
 • any inaccurate reporting of any accounts, financial data or such other similar information resulting 
in such accounts, financial data or other information or any future accounts, financial data or other 
information having to include material write-downs, adjustments or other corrective items.

Remuneration policy for other employees
As with the Executive Directors, salary for other employees is set at a level sufficient to attract and 
retain them, taking into account their experience and expertise. Annual bonus for other employees is 
normally payable as a percentage of salary and is set annually, based on the achievement of strategic 
and personal goals.

Selected employees may be invited to participate in accesso’s LTIP, Share Award plan, CSOP, EMI or 
unapproved option schemes to aid retention and motivation. Pension arrangements are consistent 
across the UK and US workforce including Executive Directors.

Executive Directors’ service contracts
Each of the Executive Directors has a rolling service contracts terminable by the Company on six 
months’ notice or by the Executive Director on 90 days’ notice. Each Executive Director receives life 
insurance, the benefit of which amounts to a maximum of $600,000. Each Executive Director is entitled to 
reimbursement of reasonable expenses incurred by them in the performance of their duties. The service 
contracts for Executive Directors make no provision for termination payments, other than for payment in 
lieu of salary.

37 accesso Technology Group plc   |   Annual Report & Accounts 2022

Recruitment policy
The Committee will seek to align a new Executive Director’s remuneration package to the Company’s 
Remuneration Policy as set out above. In determining remuneration for a new Executive Director, the 
Committee will consider all relevant factors, including the requirements of the role, the external market 
and internal relativities, while ensuring it does not pay more than is necessary to appoint the preferred 
candidate. Benefits will be limited to those outlined in the Remuneration Policy, with relocation assistance 
provided where appropriate. Awards under the LTIP rules and/or CSOP rules that may be awarded to a 
new Executive Director will be limited to 300% of salary and bonus limited to 200% of salary. 

The Committee may buy out remuneration a new hire has had to forfeit on joining the Group if it 
considers the cost can be justified and is in the best interests of the Company. Any such buyout would 
be in addition to the limits set out above. Any such buyout awards will be of comparable commercial 
value and reflect as closely as practicable the form and structure of the forfeited awards, including timing 
of vesting, performance conditions and the probability of those conditions being met. The fair value of 
any bought-out awards will be no higher than that of those forfeited. Where appropriate, the Committee 
retains the discretion to use the provisions provided in the Listing Rules for the purpose of making such 
an award, or to utilise any other incentive plan operated by the Group.

Where an Executive Director is appointed from within the Group, any legacy arrangements would be 
honoured in line with the original terms and conditions as long as these do not cause a material conflict 
with the Remuneration Policy. If an Executive Director is appointed following an acquisition of, or merger 
with, another Company, legacy terms and conditions that are of higher value than provided in the Policy 
would normally be honoured.

Termination of office policy
If the employment of an Executive Director is terminated, any compensation payable will be determined 
by reference to the terms of the service contract in force at the time. As variable pay awards are not 
contractual, treatment of these awards is determined by the relevant rules. The Committee may structure 
any compensation payments beyond the contractual notice provisions in the contract in such a way as it 
deems appropriate.

The Company may at its discretion make termination payments in lieu of notice calculated only on base 
salary. Service agreements may allow for garden leave during any notice period.

There is no entitlement to a bonus in any year. The Committee retains discretion to award bonuses for 
leavers taking into account the circumstances of departure. Any bonus would normally be subject to 
performance, deferral and time pro-rating as appropriate. 

Contents Generation – PageContents Generation – Sub PageContents Generation – SectionStrategic Report

Governance

Financial Statements

Directors’ remuneration report continued
for the financial year ended 31 December 2022

Termination of office policy continued
Treatment of share awards is governed by the plan rules. If an Executive Director ceases to be a Director 
or employee of a Group Company before (i) the release date of an award granted as a conditional share 
award or (ii) the date on which an award granted as an option becomes capable of exercise by reason of 
death or any other reason other than for cause, the award shall be released or become exercisable to the 
participant. The release or exercise will be subject to the extent that any relevant performance condition 
has been satisfied over the relevant period, which may be determined by the Board. Any part of the 
Award which remains unvested as at the date of cessation, office or employment shall lapse immediately.

External appointments
Executive Directors may hold external directorships if the Board determines that such appointments do 
not cause any conflict of interest. Where such appointments are approved and held, it is a matter for the 
Board to agree whether fees paid in respect of the appointment are retained by the individual or paid to 
the Company. 

Non-Executive Director remuneration

Element of Remuneration

Link to Company Strategy

Operation

Maximum Opportunity

If a participant ceases to be a Director or employee of a Group Company for cause, all awards shall  
lapse immediately.

Non-Executive  
Director fees

The fees paid to the Non-
Executive Directors are 
determined by the Board 
as a whole.

Fee levels are set by 
reference to Non-
Executive Director fees 
at companies of similar 
size and complexity and 
general increases for 
salaried employees within 
the Company.

Fees are set at a level 
to reflect the amount 
of time and level of 
involvement required in 
order to carry out their 
duties as members of the 
Board and its Committees 
and to attract and retain 
Non-Executive Directors 
of the highest calibre with 
relevant commercial and 
other experience.

Appointment of Non-Executive Directors
All the Non-Executive Directors have letters of appointment with the Company. Appointment is terminable 
on written notice. The appointment letters for the Non-Executive Directors provide that no compensation 
is payable upon termination of employment. Letters of appointment are available for inspection at the 
Company’s registered offices. Each of the Non-Executive Directors are subject to annual re-election. 

The Committee has discretion regarding whether to pro-rate the bonus based on the proportion of the 
year worked. The Committee’s intention is that it will pro-rate the bonus for time, taking performance 
measures up to that time into account. The Committee anticipates it would only use its discretion to not 
pro-rate only where there is an exceptional business case, which would be explained in full to shareholders.

Change of control policies
LTIP awards issued in 2020, 2021 and 2022 vest in full on a change of control where the sale price exceeds 
a threshold price per share. 

Awards issued under the Company-wide share plan from 2021 entitles an award holder to a pro-rated 
time-based vesting of their award on a change of control, with a 50% minimum if the award has not 
reached a 50% point in the vesting period. 

Stakeholder engagement 
In making remuneration decisions, the Committee considers the pay and employment conditions 
elsewhere in the Group although employees were not formally consulted prior to setting the 
Remuneration Policy for Executive Directors. Employees within the Group receive base salary, benefits, 
pension and an annual bonus subject to appropriate eligibility conditions. The terms and value of these 
elements vary based on seniority. The Committee appreciates the importance of understanding the views 
of the Company’s shareholders. The Committee is open to listening to the views of our shareholders and 
engaging in ongoing dialogue with them on executive remuneration matters. The Committee also takes 
full account of the guidelines of investor bodies and shareholder views in determining the remuneration 
arrangements in operation within the Group. Shareholders should also note that a significant proportion 
of the Company’s workforce are based in the US and their remuneration reflects that market.

38 accesso Technology Group plc   |   Annual Report & Accounts 2022

Contents Generation – PageContents Generation – Sub PageContents Generation – SectionStrategic Report

Governance

Financial Statements

Directors’ remuneration report continued
for the financial year ended 31 December 2022

Single total figure of remuneration 
The following tables set out the aggregate emoluments earned by the Directors in respect of the years 
ended 31 December 2022 and 2021, respectively. 

2022

2021

2022

2021

Salary 
$000

Fees 
$000

Bonus 
$000

Share-
based 
payments 
$000

Other 
Benefits 
$000 

Total 
$000

Total 
$000

Retirement 
Contributions
$000

Non-Executive Directors
Bill Russell 
Karen Slatford 1
Andy Malpass 1
Jody Madden 
Executive Directors
Steve Brown 
Fern MacDonald 
Total 

–
–
–
–

428
375
803

190
65
58
61

–
–
374

–
–
–
–

–
–
–
–

–
–
–
–

190
65
58
61

190
69
61
56

857
562
1,419

805
316
1,121

16
15
31

2,106
1,268
3,748

1,893
941
3,210

–
–
–
–

–
12
12

–
–
–
–

–
12
12

1  Salary or fees payable in GBP and converted at the applicable monthly exchange rate.

(i) 

 Annual salary and fees – correspond to the amount earned during the relevant financial year, either 
as base salary for executives or fees for non-executives.

(ii)   Annual bonus – corresponds to the amount earned in respect of the relevant financial year. Details 

of how this was calculated are set out below. 

(iii)  Benefits – corresponds to the taxable value of benefits received during the relevant financial year 

and principally includes life assurance and permanent health insurance.

(iv)  Share-based payment – corresponds to the amount charged against current financial year earnings 

for equity awards to the Executive Directors in the current or previous financial year. 

(v)   Retirement contributions – corresponds to the amount contributed to a defined contribution 

retirement plan. The Executive Directors received a retirement plan contribution of up to 4% of salary 
as detailed earlier in this report.

39 accesso Technology Group plc   |   Annual Report & Accounts 2022

2022 annual bonus 
The 2022 annual bonus performance measures were selected to reflect accesso’s annual and long-term 
objectives and reflect financial and strategic priorities, as appropriate. Performance targets are set to be 
stretching but achievable, considering a range of reference points including financial performance versus 
budget and achievement of certain strategic milestones. 

In respect of the year ended 31 December 2022, the Remuneration Committee reviewed the corporate 
performance of the Group and decided that the Executive Directors should receive their maximum bonus.

Statement of Directors’ shareholding and scheme interests 
The share option and LTIP awards of the Directors are set out below:

 31 
December 
2021

Exercised in 
the period

Lapsed in 
the period

Granted in 
the period

31 
December 
2022 

Exercise 
price

Date from which 
exercisable

Steve Brown 
27 January 2020
Fern MacDonald
13 May 2019 1
16 September 2020
25 March 2021
25 April 2022

582,567

–

–

–

582,567

£0.01

25 April 2023

6,799
154,422
44,432
–

5,099
–
–
–

1,700
–
–
–

–
–
–
45,237

–
154,422
44,432
45,237

£0.01
12 May 2022
£0.01 16 September 2023
30 April 2024
£0.00
24 April 2025
£0.00

LTIP awards represent the maximum award if the performance conditions are fully met. 
1 

 Granted to Fern MacDonald in her capacity as an employee before she was appointed an Executive Director on 27 April 2020. These were exercised 
on 19 May 2022 resulting in a gain of $40,626. 

Contents Generation – PageContents Generation – Sub PageContents Generation – SectionStrategic Report

Governance

Financial Statements

Directors’ remuneration report continued
for the financial year ended 31 December 2022

LTIP Awards
There are four unvested LTIP awards currently in issue to the Executive Directors. The performance conditions are set out below. More detailed information on the specifics of the TSR, EPS and cash EBITDA targets will 
be disclosed when the awards vest but are not published at this stage as they are considered commercially sensitive.

Date of Award

27 January 2020 (LTIPs were issued to 
Steve Brown after his appointment as 
Executive Director on 27 January 2020)

Vesting Period 
(months)

39

16 September 2020 (LTIPs were issued to 
Fern MacDonald after her appointment 
as Executive Director on 27 April 2020)

36

25 March 2021 (Fern MacDonald only)

36

25 April 2022 (Fern MacDonald only)

36

Period stock to be held 
following exercise 
(months)

Performance Conditions

6

6

6

6

50% of the performance condition for the 2020 Award is related to Total Shareholder Return (TSR) over the period to 25 April 2023. Performance in line 
with the threshold and stretch targets will result in 25% and 100% vesting of the TSR element, respectively, with straight-line interpolation between 
these two points.

50% of the performance condition for the 2020 Award is related to cash EBITDA for the fiscal year 31 December 2022. Performance in line with the 
threshold and stretch targets will result in 25% and 100% vesting of the EBITDA element, respectively, with straight-line interpolation between these 
two points.

50% of the performance condition for the 2020 Award is related to Total Shareholder Return (TSR) over the period to 16 September 2023. Performance 
in line with the threshold and stretch targets will result in 25% and 100% vesting of the TSR element, respectively, with straight-line interpolation 
between these two points.

50% of the performance condition for the 2020 Award is related to cash EBITDA for the fiscal year 31 December 2022. Performance in line with the 
threshold and stretch targets will result in 25% and 100% vesting of the EBITDA element, respectively, with straight-line interpolation between these 
two points.

50% of the performance condition for the 2021 Award is related to Total Shareholder Return (TSR) over the period to 30 April 2024. Performance in line 
with the threshold and stretch targets will result in 25% and 100% vesting of the TSR element, respectively, with straight-line interpolation between 
these two points.

50% of the performance condition for the 2021 Award is related to cash EBITDA for the fiscal year 31 December 2023. Performance in line with the 
threshold and stretch targets will result in 25% and 100% vesting of the EBITDA element, respectively, with straight-line interpolation between these 
two points.

50% of the performance condition for the 2021 Award is related to Total Shareholder Return (TSR) over the period to 24 April 2025. Performance in line 
with the threshold and stretch targets will result in 25% and 100% vesting of the TSR element, respectively, with straight-line interpolation between 
these two points.

50% of the performance condition for the 2021 Award is related to cash EBITDA for the fiscal year 31 December 2024. Performance in line with the 
threshold and stretch targets will result in 25% and 100% vesting of the EBITDA element, respectively, with straight-line interpolation between these 
two points.

40 accesso Technology Group plc   |   Annual Report & Accounts 2022

Contents Generation – PageContents Generation – Sub PageContents Generation – SectionStrategic Report

Governance

Financial Statements

Directors’ remuneration report continued
for the financial year ended 31 December 2022

Fees for the Non-Executive Directors
A summary of current fees for the year ended 31 December 2023 is shown below. A review of non-executive 
fees took place in 2022. No increase was made to the Non-Executive Chairman fees, but market increases 
were awarded to the remaining Non-Executive Director fees and are reflected in the numbers below.

Annual bonus and LTIP performance measures are selected annually to reflect accesso’s annual and long-
term objectives and reflect financial and strategic priorities, as appropriate. Performance targets are set to 
be stretching and achievable, taking into account a range of reference points including the strategic plan 
and broker forecasts, as well as the Group’s strategic priorities and the external context. 

Bill Russell
Andy Malpass 1
Jody Madden 2

Basic Fee 
$

190,000
63,014
78,000

1  Payable in GBP and converted on 1 January 2023 rate of 1.206.
2  Appointed as Chair of the Remuneration Committee on 24 January 2023.

Role

Non-Executive Chairman
Chair of the Audit Committee
Chair of the Remuneration Committee

External appointments
No Executive Director held an external appointment as at 31 December 2022. 

Implementation of policy for 2023
Salaries for Executive Directors are reviewed each year taking into account the Remuneration Policy set 
out in this report. The table below shows the salaries for the Executive Directors as at 1 January 2023 in 
comparison to base salary at 1 January 2022;

Steve Brown 
Fern MacDonald 

1 January 2022 
$

428,400
374,850

1 January 2023 
$

450,000
400,000

% change

5.0%
6.7%

The increases awarded to the Executive Directors are broadly in line with the average awarded to the 
wider workforce.

In respect of the annual bonus, as part of the implementation of the strategic plan the following measures 
have been agreed:

 • Revenue, profitability and cash flow management;
 • Meeting the relevant 2023 targets in the Company’s long-term plan; and
 • Retention of key staff.

The achievement of stretch targets will usually result in the maximum bonus being awarded under the 
formula. Falling below the pre-determined threshold targets will ordinarily result in no award being made 
in respect of that measure. The final determination on bonus awards is however made by the Committee 
taking all available factors into account.

The Committee will set appropriate performance conditions for any LTIP awards made to Executive 
Directors in 2023.

Jody Madden
Chair of the Remuneration Committee 
3 April 2023

41 accesso Technology Group plc   |   Annual Report & Accounts 2022

Contents Generation – PageContents Generation – Sub PageContents Generation – SectionReport of the Directors

Strategic Report

Governance

Financial Statements

Report of the Directors 
for the financial year ended 31 December 2022

The Directors present their report with the financial statements of the Company and 
the Group for the financial year ended 31 December 2022.

Dividends 
No dividends will be proposed for the financial year ended 31 December 2022 (31 December 2021: none).

Research and development 
The Group’s research and development activities relate to the development of technologies that can 
be deployed by entertainment operators and venue owners within leisure, entertainment and cultural 
markets. During the financial year ended 31 December 2022 the Group capitalised $2.2m of research and 
development spend (year ended 31 December 2021: $0.7m) and impaired $0.03m of development costs 
within the guest experience segment (2021: $nil).

Directors 
The Directors during the period under review and to the date of approval of the financial statements were:

Bill Russell, Non-Executive Chairman 
Steve Brown, Executive Director 
Fern MacDonald, Executive Director 
Andy Malpass, Non-Executive Director
Karen Slatford, Senior Independent Director (Resigned 17 January 2023)
Jody Madden, Non-Executive Director

The Company paid for sufficient directors and officer’s indemnity insurance during the period, and to 
the date of approval of these financial statements, to enable the Directors to carry out their duties. 

The beneficial interests of the Directors holding office on 31 December 2022 in the issued share capital 
of the Company were as follows: 

Ordinary share capital £0.01 shares

Bill Russell, Non-Executive
Steve Brown, Executive
Fern MacDonald, Executive
Andy Malpass, Non-Executive

 As at 31 December 2022

 As at 1 January 2022

53,507
700,774
22,570
23,424

53,507
686,774
17,471
23,424

Details of the Directors’ share options are disclosed within the Directors’ remuneration report.

42 accesso Technology Group plc   |   Annual Report & Accounts 2022

Financial instruments 
Details of the Group’s financial risk management objectives and policies, including the use of financial 
instruments, are included within the accounting policies in note 7 to the financial statements.

As at 31 March 2023 the Company had been notified that the following were interested in 3% or more 
of the ordinary share capital of the Company:

Shareholder

Long Path Partners LP 
Canaccord Genuity Group Inc
BlackRock, Inc.
Amati AIM VCP plc and T B Amati Investment Funds Limited
Chelverton Asset Management Limited

 Number of  
ordinary shares

 % of issued ordinary  
share capital

5,791,874
5,142,782
2,770,338
2,205,191
2,125,000

13.99%
12.42%
6.69%
5.33%
5.13%

There were no further updates to the date of this report. Changes in major interests in the Company 
are updated on the Company’s website as and when these occur.

Annual general meeting
The annual general meeting of the Company will be held on Tuesday, 16th May 2023. The notice 
convening the meeting is enclosed with these financial statements.

Branch registration
The Company operates branches in Germany and Italy.

Employees 
The Directors believe that the Group’s people are its most important asset. Our policy is to employ the 
best people irrespective of race, gender, nationality, disability or sexual orientation. Consultation with 
employees or their representatives occurs at all levels, with the aim of ensuring their views are taken into 
account when decisions are made that are likely to affect their interests. Further information on how 
Directors have engaged with employees is given in our Environmental, Social and Governance Strategy 
on pages 21 to 22 and Directors’ duties on pages 23 to 27.

Business relationships 
Information on how the Company has engaged with suppliers, customers and business relationships 
is detailed in the Directors’ duties on pages 21 to 22.

Contents Generation – Sub PageContents Generation – SectionStrategic Report

Governance

Financial Statements

Report of the Directors continued
for the financial year ended 31 December 2022

Emissions and energy use 
The Company’s Streamlined Energy and Carbon Report for the financial year is included in our 
Environmental, Social and Governance Strategy on page 25.

Political donations 
The Group did not make any political donations or incur any political expenditure during the year (2021: nil).

Going concern
The financial statements have been prepared on a going concern basis which the Directors consider to be 
appropriate for the following reasons.

The Directors have prepared cash flow forecasts for the going concern period, which indicate that, taking 
account of severe but plausible downsides, the Group will have sufficient funds to meet the liabilities of 
the Group as they fall due for that period. The Group’s severe but plausible downside scenario models 
revenue of $136.3m for 2023 and marginally decreases thereafter. Underlying administrative spend 
reduces to $82.1m and a marginal decrease thereafter for the same corresponding periods to reflect cost 
cutting measures that would be implemented. The severe but plausible downside scenario indicates 
that the Group’s cash balance reaches a low point of $61.2m and does not utilise any of its £18m loan 
facility. The Group’s forecasts do not include the impact of any possible future potential acquisitions 
and, if needed, the Group would ensure additional funding had been obtained prior to committing to 
such acquisitions. 

At 31 December 2022 the Group has cash of $64.7m and an available undrawn loan facility of £18m. 
Covenants on the undrawn facility were passed during 2022 and are forecast to be passed through the 
going concern period. 

Consequently, the Directors are confident that the Group and Company will have sufficient funds to 
continue to meet its liabilities as they fall due for the assessment period being at least 12 months from the 
date of signing and therefore have prepared the financial statements on a going concern basis.

Disabled employees
The Group’s policy is one of equal opportunity in the selection, training, career development and 
promotion of staff. The Group has a policy not to discriminate against disabled employees for those 
vacancies that they are able to fill and will provide facilities, equipment and training to assist any disabled 
persons employed.

All necessary assistance with initial training courses will be given. Once employed, a career plan will be 
developed so as to ensure suitable opportunities for each disabled person. Arrangements will be made, 
wherever possible, for re-training employees who become disabled to enable them to perform work 
identified as appropriate to their aptitudes and abilities.

43 accesso Technology Group plc   |   Annual Report & Accounts 2022

Website publication
The Directors are responsible for ensuring the Annual Report and the financial statements are made 
available on a website. Financial statements are published on the Group’s website in accordance with 
legislation in the United Kingdom governing the preparation and dissemination of financial statements, 
which may vary from legislation in other jurisdictions. The maintenance and integrity of the Company’s 
website is the responsibility of the Directors. The Directors’ responsibility also extends to the ongoing 
integrity of the financial statements contained therein.

Statement as to disclosure of information to auditor 
So far as the Directors are aware, there is no relevant audit information (as defined by Section 418 of 
the Companies Act 2006) of which the Group’s auditor is unaware, and each Director has taken all the 
steps that they ought to have taken as a Director in order to make themself aware of any relevant audit 
information and to establish that the Group’s auditor is aware of that information. 

Auditor
A resolution approving the re-appointment of Grant Thornton UK LLP will be proposed at the 
forthcoming annual general meeting.

Other information
An indication of likely future developments in the business have been included in the Strategic Report on 
pages 5 to 6. No significant events have occurred since the end of the financial year which would require 
disclosure in this report.

On behalf of the Board

Fern MacDonald 
Chief Financial Officer 
3 April 2023

Contents Generation – PageContents Generation – Sub PageContents Generation – SectionStatement of Directors’ responsibilities

Strategic Report

Governance

Financial Statements

Statement of Directors’ responsibilities 
in respect of the Annual Report and the financial statements

The Directors are responsible for preparing the Annual Report and the Group and parent Company 
financial statements in accordance with applicable law and regulations. 

Under applicable law and regulations, the Directors are also responsible for preparing a Strategic Report 
and a Directors’ Report that complies with that law and those regulations. 

The Directors are responsible for the maintenance and integrity of the corporate and financial information 
included on the Company’s website. Legislation in the UK governing the preparation and dissemination of 
financial statements may differ from legislation in other jurisdictions. 

On behalf of the Board

Fern MacDonald
Chief Financial Officer 
3 April 2023

Company law requires the Directors to prepare Group and parent Company financial statements for each 
financial year. Under the AIM Rules of the London Stock Exchange they are required to prepare the Group 
financial statements in accordance with UK-adopted international accounting standards in conformity 
with the requirements of the Companies Act 2006 and applicable law and they have elected to prepare 
the parent Company financial statements on the same basis.

Under company law the Directors must not approve the financial statements unless they are satisfied that 
they give a true and fair view of the state of affairs of the Group and parent Company and of the Group’s 
profit or loss for that period. In preparing each of the Group and parent Company financial statements, 
the Directors are required to:

 • select suitable accounting policies and then apply them consistently; 
 • make judgements and estimates that are reasonable, relevant and reliable; 
 • state whether they have been prepared in accordance with UK-adopted international accounting 

standards in conformity with the requirements of the Companies Act 2006; 

 • assess the Group and parent Company’s ability to continue as a going concern, disclosing, as 

applicable, matters related to going concern; and 

 • use the going concern basis of accounting unless they either intend to liquidate the Group or the 

parent Company or to cease operations, or have no realistic alternative but to do so. 

The Directors are responsible for keeping adequate accounting records that are sufficient to show and 
explain the parent Company’s transactions and disclose with reasonable accuracy at any time the financial 
position of the parent Company and enable them to ensure that its financial statements comply with 
the Companies Act 2006. They are responsible for such internal control as they determine is necessary 
to enable the preparation of financial statements that are free from material misstatement, whether due 
to fraud or error, and have general responsibility for taking such steps as are reasonably open to them to 
safeguard the assets of the Group and to prevent and detect fraud and other irregularities. 

44 accesso Technology Group plc   |   Annual Report & Accounts 2022

Contents Generation – Sub PageContents Generation – Section 
Independent auditor’s report to the members 

of accesso Technology Group plc

Strategic Report

Governance

Financial Statements

Independent auditor’s report
to the members of accesso Technology Group plc

Opinion

Our opinion on the financial statements is unmodified
We have audited the financial statements of accesso Technology Group plc (the ‘parent company’) 
and its subsidiaries (the ‘Group’) for the year ended 31 December 2022, which comprise the 
Consolidated statement of comprehensive income, the Consolidated and Company statements 
of financial position, the Consolidated and Company statements of cash flows, the Consolidated 
and Company statements of changes in equity and notes to the financial statements, including a 
summary of significant accounting policies. The financial reporting framework that has been applied 
in their preparation is applicable law and UK-adopted international accounting standards and, as 
regards the parent company financial statements, as applied in accordance with the provisions of 
the Companies Act 2006.

In our opinion:

 • the financial statements give a true and fair view of the state of the Group’s and of the parent 
company’s affairs as at 31 December 2022 and of the Group’s profit for the year then ended;
 • the Group financial statements have been properly prepared in accordance with UK-adopted 

international accounting standards;

 • the parent company financial statements have been properly prepared in accordance with UK-
adopted international accounting standards and as applied in accordance with the provisions  
of the Companies Act 2006; and

 • the financial statements have been prepared in accordance with the requirements of the  

Companies Act 2006.

45 accesso Technology Group plc   |   Annual Report & Accounts 2022

Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) 
and applicable law. Our responsibilities under those standards are further described in the ‘Auditor’s 
responsibilities for the audit of the financial statements’ section of our report. We are independent of the 
Group and the parent company in accordance with the ethical requirements that are relevant to our audit 
of the financial statements in the UK, including the FRC’s Ethical Standard as applied to listed entities, and 
we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that 
the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern
We are responsible for concluding on the appropriateness of the directors’ use of the going concern basis 
of accounting and, based on the audit evidence obtained, whether a material uncertainty exists related 
to events or conditions that may cast significant doubt on the Group’s and the parent company’s ability 
to continue as a going concern. If we conclude that a material uncertainty exists, we are required to draw 
attention in our report to the related disclosures in the financial statements or, if such disclosures are 
inadequate, to modify the auditor’s opinion. Our conclusions are based on the audit evidence obtained 
up to the date of our report. However, future events or conditions may cause the Group or the parent 
company to cease to continue as a going concern.

Our evaluation of the directors’ assessment of the Group’s and the parent company’s ability to continue to 
adopt the going concern basis of accounting included, but was not restricted to: 

 • obtaining and understanding management’s assessment of going concern based on what they have 

prepared and challenging the assumptions used in the cash flow forecasts, which have been approved 
by the Board; 

 • obtaining management’s base case scenario, together with supporting evidence for all key trading, 

working capital and cash flow assumptions;

 • challenging the key assumptions in the forecasts and the scope of scenario planning undertaken. 

Assumptions challenged include growth rates in the underlying forecasts, working capital changes, and 
capital expenditure; 

 • obtaining an understanding of the financing arrangements in place and management’s assessment of 

their adequacy and plans to manage these arrangements; 

 • obtaining management’s reverse stress test and downside scenarios, which reflect management’s 

assessment of uncertainties. The assumptions regarding the forecast period and reduced trading levels 
were evaluated for plausibility; and

 • evaluating the policies and disclosures in respect of going concern given in the financial statements 

for appropriateness.

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Governance

Financial Statements

Independent auditor’s report continued

In our evaluation of the directors’ conclusions, we considered the inherent risks associated with the 
Group’s and the parent company’s business model including effects arising from macro-economic 
uncertainties such as inflationary pressures, we assessed and challenged the reasonableness of 
estimates made by the directors and the related disclosures and analysed how those risks might affect 
the Group’s and the parent company’s financial resources or ability to continue operations over the 
going concern period.  

In auditing the financial statements, we have concluded that the directors’ use of the going concern basis 
of accounting in the preparation of the financial statements is appropriate. 

Based on the work we have performed, we have not identified any material uncertainties relating to 
events or conditions that, individually or collectively, may cast significant doubt on the Group’s and the 
parent company’s ability to continue as a going concern for a period of at least twelve months from when 
the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the directors with respect to going concern are described in 
the relevant sections of this report.

Our approach to the audit
Overview of our audit approach
Overall materiality: 

Group: $1,030,000, which represents 0.75% of the Group’s revenue at 
the planning stage of the audit.
Parent company: $463,500, which represents 0.25% of the parent 
company’s total assets at the planning stage of the audit.

Key audit matters at the group level were identified as 

Materiality

Key audit 
matters

Scoping

 • Risk of fraud in revenue recognition – occurrence of revenue for multi-year Siriusware licences 

and support services with non-substantive termination clauses (new for this year); 

 • Valuation of Goodwill (new for this year); and
 • Accuracy of calculation of tax losses to be utilised under s382 of US tax legislation (new for this year).

In the prior year, the recoverability of the US component deferred tax asset was identified as a key audit 
matter. This was not considered a key audit matter in the current year due to the absence of indicators of 
issues with recoverability due to improvement in business performance and future forecasts.

No key audit matters were identified for the parent company. This is a change from the prior year which 
included impairment in investments in subsidiaries (and impairment reversal for the parent). This was not 
considered a key audit matter in the current year due to the absence of impairment indicators as a result 
of improved trade. 

The group engagement team have performed: 

 • An audit of the financial information for 2 components (full scope audit procedures)
 • Specific-scope audit procedures for 3 components 
 • This resulted in coverage of 92% of the Group’s revenues and 95.5% of total assets of the 

consolidated Group

 • The Group engagement team have performed analytical procedures to group materiality 

on the financial information of all other components within the Group. 

Key audit matters
Key audit matters are those matters that, in our professional 
judgement, were of most significance in our audit of the financial 
statements of the current period and include the most significant 
assessed risks of material misstatement (whether or not due to 
fraud) that we identified. These matters included those that had 
the greatest effect on: the overall audit strategy; the allocation 
of resources in the audit; and directing the efforts of the 
engagement team. These matters were addressed in the context 
of our audit of the financial statements as a whole, and in forming 
our opinion thereon, and we do not provide a separate opinion 
on these matters. 

Description

Audit 
response

KAM

Disclosures Our results

46 accesso Technology Group plc   |   Annual Report & Accounts 2022

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Governance

Financial Statements

Independent auditor’s report continued

In the graph below, we have presented the key audit matters, significant risks and other risks relevant to 
the audit.

High

t
c
a
p
m

i

t
n
e
m
e
t
a
t
s
l
a
i
c
n
a
n
fi

l
a
i
t
n
e
t
o
P

Low

Accuracy of S382 loss 
calculation for deferred 
tax asset recognition

Impairment 
of goodwill

Going concern 

Employee remuneration

Management 
Override of Controls

Investment 
in subsidiaries 
(Parent company only)

Trade 
receivables 
and payables

Operating 
costs

Capitalisation of 
development costs

Related party 
transactions

Share based 
payments

Risk of fraud 
in revenue 
recognition

Low

Extent of management judgement

High

Key audit matter

Significant risk 

Other risk

47 accesso Technology Group plc   |   Annual Report & Accounts 2022

Key Audit Matter – Group

How our scope addressed the matter – Group

Risk of fraud in revenue recognition
We identified occurrence of revenue as one of 
the most significant assessed risks of material 
misstatement due to fraud.
Under ISA (UK) 240 ‘The Auditor’s Responsibilities 
Relating to Fraud in an Audit of Financial Statements’, 
there is a rebuttable presumption that there is a risk of 
fraud in revenue recognition. 
We have identified a Key Audit Matter relating to 
the occurrence of revenue for multi-year Siriusware 
software licences and associated support services 
with non-substantive termination clauses. We have 
specifically pinpointed this population of revenue 
($1.9m), as the related accounting policy has changed 
during the year which presents an enhanced risk 
relating to fraud and error. The remainder of revenue 
within the Group is considered to be less complex and 
therefore carries a lower level of risk.
Revenue recognition for the identified Key Audit 
Matter is at a point in time for software licenses and 
over time for support services, which is aligned with 
the requirements of IFRS 15 ‘Revenue from Contacts 
with Customers’.

In responding to the key audit matter, we performed 
the following audit procedures:
 • Obtained an understanding of the revenue streams 
associated with the Siriusware product, alongside 
the design and implementation of controls 
surrounding the business processes;

 • Assessed whether the accounting policies adopted 

by the Directors are in accordance with the 
requirements of International Financial Reporting 
Standard (IFRS) 15 ‘Revenue from Contracts 
with Customers’, by reference to a sample of 
representative contracts for multi-year Siriusware 
licences and support;

 • Tested the occurrence of a sample of revenue 
transactions through agreeing to supporting 
evidence such as contract, “go-live” licence date, 
sales invoices and proof of cash receipt;

 • Recalculated any associated recognition of support 

revenues over-time as a dual sample with the above, 
along with any expected deferral of revenues at the 
year end; and

 • Assessed the disclosures made in the financial 

statements for completeness and accuracy in line 
with the requirement of IFRS 15.

Relevant disclosures in the Annual Report 
and Accounts 2022
 • Financial statements: Note 4 for the accounting 

policy; Note 9 for Revenue; and Note 8 for 
Segmental Information.

Our results
Our audit testing did not identify any material 
misstatements in relation to the occurrence of 
Siriusware revenue and associated support services 
with non-substantive termination clauses.

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Governance

Financial Statements

Independent auditor’s report continued

Key Audit Matter – Group

How our scope addressed the matter – Group

Key Audit Matter – Group

How our scope addressed the matter – Group

Valuation of Goodwill
We identified valuation of goodwill as one of 
the most significant assessed risks of material 
misstatement due to error.
The Group has goodwill, with a carrying value of 
$97.6m (2021: $103m), which has arisen as a result 
of historical acquisitions in prior years. 
Under IAS 36 ‘Impairment of Assets’, management is 
required to test the goodwill annually for impairment. 
Management prepare impairment models to 
assess the value in use. Management’s assessment 
of potential impairment incorporates significant 
judgements in assumptions, such as the determination 
of cash generating units (“CGUs”) along with the 
appropriate allocation of goodwill to them, and the 
timing and extent of future cash flows related to 
those CGUs whilst applying an appropriate discount 
rate that is at risk of management bias. The selection 
of certain inputs within the cash flow forecasts 
can also significantly impact the results of the 
impairment assessment.

In responding to the key audit matter, we performed 
the following audit procedures:
 • Obtained an understanding of business processes 

and assessed the design and implementation of the 
associated controls;

 • Evaluated the Group’s accounting policy for 

consistency with IAS 36 and considered whether the 
accounting policy has been applied accurately and 
consistently across the Group;

 • Tested the arithmetical accuracy and integrity of the 
models and underlying data used by management 
in their impairment assessment by checking the 
consistency of formulae used and agreeing the 
underlying forecasts to approved budgets; 
 • Considered the historical forecasting ability of 
management by comparing budgets to actual 
performance;

 • Obtained a paper from the management and based 
on our knowledge of their business, challenged their 
identification of CGUs with the requirements of IAS 36;

 • Used an auditor’s internal valuation expert to 
calculate estimated range of discount rates (in 
respect of value-in-use assessments) which we 
applied to the cash flows;

 • Challenged management’s model in respect of 

allocated costs and allocated capital expenditure; 
 • Performed our own sensitivity analysis by reducing 
growth rates based on industry market information 
and discount rates using auditor’s range determined 
and evaluated the headroom under each of these 
scenarios to assess whether goodwill could be impaired;
 • Challenged management’s assumptions concerning 
forecast cash flows, based on historical trends and 
any changes in customer preferences and regulations. 
This also involved considering any contradictory 
evidence noted in other areas of the audit; and 
 • Evaluated the disclosures made in the financial 

statements and compared them for completeness 
and accuracy in line with the requirement of 
the standards.

Relevant disclosures in the Annual Report 
and Accounts 2022
 • Financial statements: Note 4 for the accounting 

Our results
Our audit testing did not identify any material 
misstatements in relation to the valuation of goodwill.

policy; Note 16 for Impairment (excluding deferred 
tax assets) and Intangibles;

Accuracy of calculation of tax losses to be utilised in 
the US s382
We identified the accuracy of calculation of tax losses 
available to be utilised in the US as one of the most 
significant assessed risks of material misstatement 
due to error.
The US Component has significant tax losses (net 
operating loss carryovers or “NOLs”) and tax credits 
brought forward which have been recognised as 
a material deferred tax asset  on the basis of future 
taxable profits. The ability of the component to 
use these losses is assessed in accordance with s382 
in the US. 
Management have used external tax advisors to 
support with this assessment given it requires a 
comprehensive understanding of US tax legislation.
Our significant risk was pinpointed to the accuracy 
of the calculation around the available losses which 
can be used going forward given the complexity of 
the US tax legislation. Given this complexity and the 
size of the deferred tax asset relative to materiality, 
this was assessed to be a significant risk and was a 
matter which required input from senior audit team 
members and specialists.

Relevant disclosures in the Annual Report 
and Accounts 2022
 • Financial statements: Note 4 for the accounting 

policy; Note 6 for judgement; and Note 13 for the 
tax schedule

In responding to the key audit matter, we performed 
the following audit procedures:
 • Assessment of the design and implementation 
of controls over the calculation of the available 
tax losses; 

 • Assessed the objectivity, competence and 
independence of management’s experts;

 • Use of an auditor’s internal US tax expert to assess 
the calculation of available losses. In doing so, 
the experts used their in depth understanding 
of the s382 legislation to challenge management 
on the calculation of available losses and in 
particular, the impact of any limitation imposed 
by ownership changes;

 • Our internal tax experts assessed the accuracy of the 
calculation with reference to the US component’s 
tax position, the existence of brought forward 
losses using their knowledge and experience of the 
application of relevant tax legislation;

Our internal tax experts specifically challenged 
the period over which management’s analysis was 
calculated, the tax base in the underlying assets, 
the evidence of the ownership changes across the 
assessment period and the application of specific 
s382 exemptions; and
We considered the completeness and accuracy of the 
disclosures around the calculation and recognition of 
the year end deferred tax asset.

Our results
Our audit testing did not identify any material 
misstatements in relation to the accuracy of the losses 
and tax credits available for use.

48 accesso Technology Group plc   |   Annual Report & Accounts 2022

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Financial Statements

Independent auditor’s report continued

Our application of materiality
We apply the concept of materiality both in planning and performing the audit, and in evaluating the 
effect of identified misstatements on the audit and of uncorrected misstatements, if any, on the financial 
statements and in forming the opinion in the auditor’s report.

Materiality was determined as follows:

Materiality measure

Group

Parent company

Materiality for 
financial statements 
as a whole

Materiality threshold

Significant judgements 
made by auditor in 
determining materiality

Performance 
materiality used to 
drive the extent of 
our testing
Performance materiality 
threshold

We define materiality as the magnitude of misstatement in the financial statements 
that, individually or in the aggregate, could reasonably be expected to influence the 
economic decisions of the users of these financial statements. We use materiality in 
determining the nature, timing and extent of our audit work.
$1.03m, which is 0.75% of the Group’s 
revenues at the planning stage of 
the audit.
In determining materiality, we made the 
following significant judgements: 
 • Revenue was determined to be the 

$463,500 which is 0.25% of total assets 
at the planning stage of the audit.

In determining materiality, we made the 
following significant judgements:
 • Total assets was determined to be the 
most appropriate benchmark for the 
Parent company because in our view, 
it is most reflective of the financial 
position of the parent and it’s nature 
of operations. 

most appropriate benchmark for the 
Group because in our view, it is most 
reflective of the performance of the 
business given the size and the nature 
of its operations. 

 • The measurement of 0.75% is, in 
our view, appropriate to result in 
a materiality which is sufficient to 
identify any material misstatements.

 • The measurement of 0.25% is, in 

our view, appropriate to result in a 
materiality which is sufficient to identify 
any material misstatements.

Materiality for the current year is lower 
than the level that was determined for the 
year ended 31 December 2021 to reflect 
the fact that it is our first year of audit.

Materiality for the current year is lower 
than the level that was determined for 
the year ended 31 December 2021 to 
reflect the fact that it is our first year 
of audit.
We set performance materiality at an amount less than materiality for the financial 
statements as a whole to reduce to an appropriately low level the probability that the 
aggregate of uncorrected and undetected misstatements exceeds materiality for the 
financial statements as a whole.
$669.5k, which is 65% of financial 
statement materiality.

$301,275, which is 65% of financial 
statement materiality.

49 accesso Technology Group plc   |   Annual Report & Accounts 2022

Materiality measure

Group

Parent company

Significant judgements 
made by auditor 
in determining 
performance materiality

In determining performance materiality, 
we made the following significant 
judgements: 
 • The number and magnitude 
of adjusted and unadjusted 
misstatements to the Group’s financial 
statements in prior years; and

In determining performance materiality, 
we made the following significant 
judgements:
 • The number and magnitude of adjusted 
and unadjusted misstatements to the 
Parent’s financial statements in prior 
years; and

 • The nature and impact of significant 
control deficiencies identified in 
prior years. 

 • The nature and impact of significant 
control deficiencies identified in 
prior years.

Specific materiality We determine specific materiality for one or more particular classes of transactions, 

account balances or disclosures for which misstatements of lesser amounts 
than materiality for the financial statements as a whole could reasonably be 
expected to influence the economic decisions of users taken on the basis of the 
financial statements.
We determined a lower level of specific 
materiality for the following areas: 
 • directors’ remuneration; and 
 • related party transactions
We determine a threshold for reporting unadjusted differences to the 
audit committee.

We determined a lower level of specific 
materiality for the following areas:
 • directors’ remuneration; and 
 • related party transactions

$51,500 and misstatements below that 
threshold that, in our view, warrant 
reporting on qualitative grounds.

$23,200 and misstatements below that 
threshold that, in our view, warrant 
reporting on qualitative grounds.

Specific materiality 

Communication of 
misstatements to  
the audit committee
Threshold for 
communication

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Financial Statements

Independent auditor’s report continued

The graph below illustrates how performance materiality interacts with our overall materiality and the 
tolerance for potential uncorrected misstatements.

Identifying significant components and type of work performed on the components identified

Overall materiality – Group

Overall materiality – Parent company

FSM 
$1.03m, 0.75% of revenues at 
the planning stage of the audit

FSM 
$463,500, 0.25% of total assets at 
the planning stage of the audit

Revenue 
$139.7m

Total Assets 
$196m

PM 
$669,500, 65%

TFPUM 
$360,500, 35%

PM  
$301,275, 65%

TFPUM  
$162,225, 35%

FSM: Financial statements materiality, PM: Performance materiality, TFPUM: Tolerance for potential 
uncorrected misstatements

An overview of the scope of our audit
We performed a risk-based audit that requires an understanding of the group’s and the parent company’s 
business and in particular matters related to:

Understanding the group, its components, and their environments, including group-wide controls

 • The Group engagement team obtained an understanding of the Group and its environment, including 

Group-wide controls, and assessed the risks of material misstatement at the Group level;

 • In addition, we evaluated the design and implementation of controls over the financial reporting 

systems identified as part of our risk assessment. With respect to the risk of fraud in revenue recognition 
we evaluated the design and implementation of controls in addition to performing substantive 
procedures. For taxes in the US entities, we engaged with tax specialists in the US to understand the 
procedures followed by local management and then reviewed the work, assessed compliance with US 
tax legislation.

 • Inspecting the processes management follow to prepare and report results Management review the 

results on a revenue product basis and as an overall Group rather than on an individual company basis. 
The subsidiaries in the Group are all controlled by the parent company. 

50 accesso Technology Group plc   |   Annual Report & Accounts 2022

 • Evaluation by the Group engagement team of identified components to assess the significance of 
that component and to determine the planned audit response based on a measure of materiality, 
considering the relative size of each component as a percentage of total revenues and total assets. 
Accordingly for any component that was classified as ‘individually financially significant to the Group’ we 
performed an audit of the financial information using component materiality (full-scope audit);

 • With regard to the US entities, there were 7 entities each having a varying share of the Group’s revenues. 
We have aggregated these entities into a single larger component given that the processes, controls 
and procedures across these entities are similar; 

 • Two components (the parent company and the aggregated US entities) were identified as individually 
financially significant components through assessing their relative share of key financial benchmarks 
including revenue and total assets;

 • The Group engagement team performed full-scope audit procedures to component materiality on the 

financial information of the parent company and aggregated US entities;

 • Additional components were selected based on an assessment of the risk of material misstatement to 
the Group. For these identified components either an audit of one or more accounts, balances, classes 
of transactions or disclosures (specific-scope audit) or specified audit procedures were performed 
depending on the risk assessed;

 • Ingresso UK and accesso Technology Group Employee Benefit Trust were classified as significant 

components because they were identified as likely to contain group-level significant risks. The Group 
engagement team performed specified procedures on balances identified at the Group level using 
Group materiality;

 • LoQ Limited was classified as a non-significant component which could contain risks assessed at the 
Group level. The Group engagement team performed specific scope audit procedures on balances 
identified at the Group level using Group materiality;

 • Analytical procedures were performed over all other components using Group materiality;
 • The procedures performed in respect of the parent company and other significant components 

included all our audit work on the identified key audit matters as described in the key audit matters 
section of our report. 

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Financial Statements

Independent auditor’s report continued

Performance of our audit
 • The audit team visited the Group’s head office frequently during the course of the audit. We also visited 
the US corporate office to meet the members of the Group based in the US and to corroborate our 
understanding. 

 • The work performed was supported through the use of software collaboration platforms for the secure 
and timely delivery of requested audit evidence. The audit team held weekly pre-scheduled meetings 
at the Group’s head office throughout the course of the audit fieldwork.

Audit approach

Full-scope audit
Specific-scope audit
Specified audit procedures
Analytical procedures
Total

No. of 
components

% coverage  
Total assets

% coverage 
Revenue

2
1
2
10

87%
0.5%
8%
4.5%
100%

79%
0%
13%
8%
100%

Communications with component auditors
 • We did not engage any component auditors as the Group engagement team performed all of the 

required procedures.

Other information
The other information comprises the information included in the annual report and financial statements, 
other than the financial statements and our auditor’s report thereon. The directors are responsible for 
the other information contained within the annual report and financial statements. Our opinion on the 
financial statements does not cover the other information and, except to the extent otherwise explicitly 
stated in our report, we do not express any form of assurance conclusion thereon. 

Our responsibility is to read the other information and, in doing so, consider whether the other 
information is materially inconsistent with the financial statements or our knowledge obtained in the 
audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or 
apparent material misstatements, we are required to determine whether there is a material misstatement 
in the financial statements themselves. If, based on the work we have performed, we conclude that there 
is a material misstatement of this other information, we are required to report that fact. 

We have nothing to report in this regard.

Our opinion on other matters prescribed by the Companies Act 2006 is unmodified
In our opinion, based on the work undertaken in the course of the audit:

 • the information given in the strategic report and the directors’ report for the financial year for which 

the financial statements are prepared is consistent with the financial statements; and

 • the strategic report and the directors’ report have been prepared in accordance with applicable legal 

requirements.

Matter on which we are required to report under the Companies Act 2006
In the light of the knowledge and understanding of the Group and the parent company and their 
environment obtained in the course of the audit, we have not identified material misstatements in the 
strategic report or the directors’ report.

Matters on which we are required to report by exception
We have nothing to report in respect of the following matters in relation to which the Companies Act 
2006 requires us to report to you if, in our opinion:

 • adequate accounting records have not been kept by the parent company, or returns adequate 

for our audit have not been received from branches not visited by us; or

 • the parent company financial statements are not in agreement with the accounting records 

and returns; or

 • certain disclosures of directors’ remuneration specified by law are not made; or
 • we have not received all the information and explanations we require for our audit. 

Responsibilities of directors
As explained more fully in the directors’ responsibilities statement set out on page 44, the directors are 
responsible for the preparation of the financial statements and for being satisfied that they give a true and 
fair view, and for such internal control as the directors determine is necessary to enable the preparation of 
financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the directors are responsible for assessing the Group’s and the 
parent company’s ability to continue as a going concern, disclosing, as applicable, matters related to 
going concern and using the going concern basis of accounting unless the directors either intend to 
liquidate the Group or the parent company or to cease operations, or have no realistic alternative but 
to do so.

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Financial Statements

Independent auditor’s report continued

Auditor’s responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole 
are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that 
includes our opinion. Reasonable assurance is a high level of assurance but is not a guarantee that an 
audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. 

Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, 
they could reasonably be expected to influence the economic decisions of users taken on the basis of 
these financial statements.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. The extent to 
which our procedures are capable of detecting irregularities, including fraud, is detailed below: 

 • We enquired of management, the finance team and the Board of Directors about the Group’s and the 
parent company’s policies and procedures relating to the identification, evaluation and compliance 
with laws and regulations and the detection and response to the risks of fraud and the establishment of 
internal controls to mitigate risks related to fraud or non-compliance with laws and regulations;
 • We obtained an understanding of the legal and regulatory frameworks that are applicable to the 

Group and the parent company. We determined that the most significant laws and regulations are 
those related to financial reporting and taxation in the UK and the US, being UK-adopted international 
accounting standards (for the Group and parent), the Companies Act 2006, the AIM Listing Rules, and 
the application of tax rules in the UK and the US;

 • We enquired of management and the Board of Directors whether they were aware of any instances of 
non-compliance with laws and regulations and whether they had any knowledge of actual, suspected 
or alleged fraud and corroborated this with our review of the board minutes;

 • In assessing the potential risks of material misstatement, we obtained an understanding of the Group’s 
and the parent company’s operations, including the nature of income sources and of their objectives 
and strategies in order to understand the classes of transactions, account balances, expected financial 
statement disclosures and business risks that may result in risks of material misstatement;

 • We assessed the susceptibility of the Group’s and the parent company’s financial statements to material 
misstatement, including how fraud might occur and the risk of management override of controls. Audit 
procedures performed by the engagement team included:
 – Enquiring of management, the finance team and the Board of Directors about the risks of fraud at 

the Group and the parent company and the controls implemented to address those risks. Assessing 
the design and implementation of controls relevant to the audit that management has in place to 
prevent and detect fraud, including updating our understanding of the internal controls over journal 
entries, including those related to the posting of entries used to record non-recurring, unusual 
transactions or other non-routine adjustments;

 – Making specific inquiries of each member of the finance team to ascertain whether they had been 
subject to undue pressure or had been asked to make any unusual postings or modifications to 
reports used in financial reporting;

52 accesso Technology Group plc   |   Annual Report & Accounts 2022

 – Identifying and testing journal entries, with selection based on risk profiling;
 – Running specific keyword searches (including to related parties and of those previously connected 
to related entities) over the journal entry population to identify descriptions that could indicate 
fraudulent activity or management override of controls. Unusual entries noted from these searches 
were agreed to supporting documentation to assess the validity of the posting;

 – Planning specific procedures responding to the risk of fraudulent recognition of revenue as detailed 

within the Key Audit Matters section above;

 – Assessing the disclosures within the annual report, including principal and emerging risks; and
 – Challenging assumptions and judgements made by management in its significant accounting estimates.
 • These audit procedures were designed to provide reasonable assurance that the financial statements 
were free from fraud or error. The risk of not detecting a material misstatement due to fraud is higher 
than the risk of not detecting one resulting from error and detecting irregularities that result from 
fraud is inherently more difficult than detecting those that result from error, as fraud may involve 
collusion, deliberate concealment, forgery or intentional misrepresentations. Also, the further removed 
non-compliance with laws and regulations is from events and transactions reflected in the financial 
statements, the less likely we would become aware of it; 

 • The engagement partner’s assessment of the appropriateness of the collective competence and 

capabilities of the engagement team included consideration of the engagement team’s understanding 
of, and practical experience with, audit engagements of a similar nature and complexity, through 
appropriate training and participation; and

 • We communicated relevant laws and regulations and potential fraud risks with all the engagement 

team, including internal specialists, and remained alert to any indications of fraud or non-compliance 
with laws and regulations throughout the audit. 

A further description of our responsibilities for the audit of the financial statements is located on the 
Financial Reporting Council’s website at: www.frc.org.uk/auditorsresponsibilities. This description forms 
part of our auditor’s report.

Use of our report
This report is made solely to the company’s members, as a body, in accordance with Chapter 3 of Part 16 of the 
Companies Act 2006. Our audit work has been undertaken so that we might state to the company’s members 
those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest 
extent permitted by law, we do not accept or assume responsibility to anyone other than the company and 
the company’s members as a body, for our audit work, for this report, or for the opinions we have formed.

Wendy Russell
Senior Statutory Auditor
for and on behalf of Grant Thornton UK LLP
Statutory Auditor, Chartered Accountants
Milton Keynes
3 April 2023

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Strategic Report

Governance

Financial Statements

Financial 
Statements

54

Consolidated statement of  
comprehensive income
55
Consolidated statement of financial position
56
Company statement of financial position 
57
Consolidated statement of cash flow
58
Company statement of cash flow
59
Consolidated statement of changes in equity
Company statement of changes in equity
60
Notes to the consolidated financial statements 61
90
Company information

53

accesso Technology Group plc   |   Annual Report & Accounts 2022

Contents Generation – PageContents Generation – Sub PageConsolidated statement of comprehensive 

income

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Governance

Financial Statements
Financial Statements

Consolidated statement of comprehensive income
for the financial year ended 31 December 2022

Revenue
Cost of sales
Gross profit

Administrative expenses 

Operating profit before reversal of impairment  
of intangible assets
Reversal of impairment of intangible assets
Impairment of intangible assets

Operating profit

Finance expense
Finance income

Profit before tax

Income tax (expense)/benefit
Profit for the period

Other comprehensive (loss)/income
Items that will be reclassified to income statement
Exchange differences on translating foreign operations
Income tax credit on items recorded in other comprehensive income

Total comprehensive income

All profit and comprehensive income is attributable to the owners  
of the parent

Earnings/(losses) per share expressed in cents per share:
Basic
Diluted 

All activities of the Company are classified as continuing.

Notes

9

16
16

12
12

13

2022
$000

139,730
(35,770)
103,960

2021
$000

124,794
(28,401)
96,393

(91,209)

(82,872)

12,783
–
(32)

11,814
1,707
–

12,751

13,521

(566)
232

12,417

(2,361)
10,056

(5,283)
–
(5,283)
4,773

(1,450)
39

12,110

9,908
22,018

(219)
188
(31)
21,987

15
15

24.41
23.45

53.39
51.45

The accompanying notes on pages 61 to 89 form part of these consolidated financial statements.

54

accesso Technology Group plc   |   Annual Report & Accounts 2022

Contents Generation – Sub PageContents Generation – SectionConsolidated statement of financial position

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Financial Statements
Financial Statements

Consolidated statement of financial position
as at 31 December 2022

Shareholders’ equity
Called up share capital
Share premium
Retained earnings
Merger relief reserve
Translation reserve
Own shares held in trust
Total shareholders’ equity

Notes

23
24
24
24
24
24

31 December 
2022
$000

31 December 
2021
$000

597
153,621
22,887
19,641
(5,584)
(5,775)
185,387

596
153,504
9,753
19,641
(301)
–
183,193

The financial statements were approved by the Board of Directors on 3 April 2023 and were signed on its 
behalf by:

Fern MacDonald
Chief Financial Officer

The accompanying notes on pages 61 to 89 form part of these consolidated financial statements.

Registered Number: 03959429

Assets
Non-current assets
Intangible assets
Property, plant and equipment
Right of use assets
Contract assets
Deferred tax assets

Current assets
Inventories
Contract assets
Trade and other receivables
Income tax receivable
Cash and cash equivalents

Liabilities
Current liabilities
Trade and other payables
Lease liabilities
Contract liabilities
Income tax payable

Net current assets 

Non-current liabilities
Deferred tax liabilities
Contract liabilities
Lease liabilities

Total liabilities 

Net assets

31 December 
2022
$000

31 December 
2021
$000

Notes

16
17
29
9
13

19
9
20

28

21
29
9

13
9
29

110,420
1,603
980
314
15,279
128,596

499
3,694
28,785
1,864
64,663
99,505

32,090
451
4,920
574
38,035

120,088
2,236
3,053
375
16,260
142,012

286
3,614
18,805
1,097
64,050
87,852

29,219
1,003 
8,063
503
38,788

61,470

49,064

3,294
616
769
4,679 

4,236
914
2,733
7,883

42,714

46,671

185,387

183,193

55

accesso Technology Group plc   |   Annual Report & Accounts 2022

Contents Generation – Sub PageContents Generation – SectionCompany statement of financial position

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Governance

Financial Statements
Financial Statements

Company statement of financial position
as at 31 December 2022

Registered Number: 03959429

Assets
Non-current assets
Intangible assets
Investments in subsidiaries
Property, plant and equipment
Right of use assets
Contract assets

Current Assets
Inventories
Contract assets
Trade and other receivables
Income tax receivable
Cash and cash equivalents

Liabilities
Current liabilities
Trade and other payables
Lease liabilities
Contract liabilities
Income tax payable

Net current assets 

Non-current liabilities
Deferred tax
Contract liabilities
Lease liabilities

Total liabilities 

Net assets

56

accesso Technology Group plc   |   Annual Report & Accounts 2022

Shareholders’ equity
Called up share capital
Share premium
Own shares held in trust
Retained earnings
Merger relief reserve
Translation reserve
Total shareholders’ equity

Notes

23
24
24
24
24
24

31 December
2022
$000

31 December
2021
$000

597
153,621
(5,775)
36,128
19,641
(22,328)
181,884

596
153,504
–
32,560
19,641
(314)
205,987

Under section 408 of the Companies Act 2006 the Company is exempt from the requirement to present its own 
income Statement. The profit for the financial year for the Company was $1.01m (2021: $19.15m).

The financial statements were approved by the Board of Directors on 3 April 2023 and were signed on its 
behalf by:

Fern MacDonald
Chief Financial Officer

The accompanying notes on pages 61 to 89 form part of these consolidated financial statements.

31 December
2022
$000

31 December
2021
$000

Notes

16
18
17
29
9

19
9
20

28

21
29
9

13
9
29

2,428
167,652
269
315
57
170,721

15
617
8,665
397
15,612
25,306

13,386
140
203
6
13,735

2,862
184,768
444
474
19
188,567

50
925
6,697
70
18,198
25,940

7,302
149
277
8
7,736

11,571

18,204

163
5
240
408

336
22
426
784

14,143

8,520

181,884

205,987

Contents Generation – Sub PageContents Generation – SectionConsolidated statement of cash flow

Cash flows from financing activities
Share issue 
Purchase of shares held in trust
Interest paid
Payments on property lease liabilities
Cash paid to refinance
Repayments of borrowings
Net forward FX contract settlement used to hedge share 
issue proceeds
Payment made to cancel equity settled option awards
Net cash (utilised in) financing activities

Increase in cash and cash equivalents
Cash and cash equivalents at beginning of year
Exchange (loss)/gain on cash and cash equivalents
Cash and cash equivalents at end of year

Notes

2022
$000

2021
$000

29
22

118
(5,775)
(330)
(1,430)
–
–

–
(129)
(7,546)

3,136
64,050
(2,523)
64,663

178
–
(514)
(1,408)
(813)
(27,033)

(409)
–
(29,999)

7,473
56,355
222
64,050

The accompanying notes on pages 61 to 89 form part of these consolidated financial statements.

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Strategic Report

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Governance

Financial Statements
Financial Statements

Consolidated statement of cash flow
for the financial year ended 31 December 2022

Cash flows from operations
Profit for the period 
Adjustments for:
Depreciation (excluding leased assets)
Depreciation on leased assets
Amortisation on acquired intangibles 
Amortisation on development costs and other intangibles
Impairment of intangibles
Reversal of impairment of intangible assets
Loss on disposal of property, plant and equipment 
Share-based payment 
Movement on bad debt provision
Finance expense 
Finance income 
Foreign exchange (gain)/loss
Income tax expense/(benefit) 
RDEC tax credits

(Increase)/decrease in inventories 
(Increase) in trade and other receivables 
Increase/(decrease) in contract assets/contract liabilities
(Decrease)/Increase in trade and other payables 
Cash generated from operations
Tax paid 
Net cash inflow from operating activities 

Cash flows from investing activities
Deferred consideration settlement
Capitalised internal development costs
Purchase of intangible assets
Proceeds from sale of intangible assets
Purchase of property, plant and equipment
Interest received
Net cash used in investing activities

Notes

2022
$000

2021
$000

10,056

22,018

17
29
16
16
16
16

10

12
12

13

16
16

1,227
773
1,667
8,744
32
–
135
2,629
15
566
(232)
(31)
2,361
(141)
27,801
(231)
(10,482)
435
(797)
16,726
(2,259)
14,467

–
(2,155)
(1,140)
25
(725)
210
(3,785)

1,827
1,035
2,373
9,319
–
(1,707)
2
2,490
–
1,450
(39)
312
(9,908)
(81)
29,091
861
(3,592)
(3,316)
16,241
39,285
(171)
39,114

(13)
(720)
–
23
(960)
28
(1,642)

57

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Contents Generation – Sub PageContents Generation – SectionCompany statement of cash flow

Cash flows from financing activities
Share issue
Purchase of own shares held in trust
Interest paid
Payments on property lease liabilities
Cash paid to refinance
Repayments of borrowings
Net forward FX contract settlement used to hedge share 
issue proceeds
Net cash (utilised in)/generated from financing activities

(Decrease)/increase in cash and cash equivalents
Cash and cash equivalents at beginning of year
Exchange gain/(loss) on cash and cash equivalents
Cash and cash equivalents at end of year

Notes

2022
$000

2021
$000

29
22

118
(5,775)
(330)
(159)
–
–

–
(6,146)

(654)
18,198
(1,932)
15,612

178
–
(514)
(158)
(813)
(27,033)

(409)
(28,749)

(29,941)
47,690
449
18,198

The accompanying notes on pages 61 to 89 form part of these consolidated financial statements.

Strategic Report
Strategic Report

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Governance

Financial Statements
Financial Statements

Company statement of cash flow 
for the financial year ended 31 December 2022

Cash flows from operations
Profit for the period 
Adjustments for:
Depreciation excluding leased assets
Depreciation on leased assets
Amortisation 
Impairment of intangibles
Movement on intercompany bad debt provision
Loss on disposal of property, plant and equipment
Share-based payment 
Movement on bad debt provision
(Reversal of )/Impairment of investment in subsidiary
Finance expense 
Finance income 
Foreign exchange loss
Income tax expense 
RDEC tax credits

Decrease in inventories 
Decrease/(increase) in trade and other receivables 
Decrease in contract assets/contract liabilities
(Decrease)/increase in trade and other payables 
Cash generated from/(used in) operations
Tax paid
Net cash inflow/(outflow) from operating activities

Cash flows from investing activities
Capitalised internal development costs
Purchase of property, plant and equipment
Interest received
Net cash used in investing activities

Notes

17
29
16
16

18

16

2022
$000

1,010

200
111
1,161
32
257
17
86
(117)
-
612
(180)
60
300
–
3,549

35
3,504
178
(84)
7,182
(792)
6,390

(1,006)
(50)
158
(898)

2021
$000

19,147

377
131
2,012
–
(1,844)

123
–
(15,949)
1,019
(1,432)
1,240
313
(81)
5,056

55
(7,826)
1,478
915
(322)
(338)
(660)

(399)
(159)
26
(532)

58

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Contents Generation – Sub PageContents Generation – SectionConsolidated statement of changes in equity

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Governance

Financial Statements
Financial Statements

Consolidated statement of changes in equity
for the financial year ended 31 December 2022

Share 
Share 
capital
premium
$000
$000 
596 153,504

Retained
earnings
$000

Merger 
relief 
reserve
$000
9,753 19,641

Own 
shares held 
in trust
$000
–

Translation 
reserve 
Total
$000
$000
(301) 183,193

Share 
capital
$000

Share 
premium
$000 

Retained
earnings
$000

Merger 
relief 
reserve
$000

Own 
shares held 
in trust
$000

Translation 
reserve 
$000

Total
$000

Balance at 1 January 2022
Comprehensive income for the year
Profit for period
Other comprehensive income
Exchange differences on translating 
foreign operations
Total comprehensive income for  
the year
Contributions by and distributions 
to owners
Issue of share capital
Share-based payments
Share option tax charge – current
Share option tax charge – deferred
Cancellation of share options
Re-purchase of shares
Total contributions by and 
distributions by owners
Balance at 31 December 2022

Balance at 1 January 2021

595 153,327 (15,864) 19,641

–

–

–

1
–
–
–
–
–

– 10,056

–

–

– 10,056

117
–
–
–
–
–

–
2,576
143
448
(89)
–

–

–

–

–
–
–
–
–
–

1

117

–
597 153,621 22,887 19,641

3,078

–

–

–

– 10,056

(5,283)

(5,283)

(5,283)

4,773

–
–
–
–
–
(5,775)

–
–
–
–
–
–

118
2,576
143
448
(89)
(5,775)

(5,775)
(5,775)

–

(2,579)
(5,584) 185,387

Comprehensive income for the year
Profit for period
Other comprehensive income
Exchange differences on translating 
foreign operations
Income tax credit on items recorded in 
other comprehensive income
Total comprehensive income for 
the year
Contributions by and distributions 
to owners
Issue of share capital
Share-based payments
Share option tax charge – deferred
Total contributions by and distributions 
by owners
Balance at 31 December 2021

–

–

–

–

1
–
–

–

–

–

–

22,018

–

188

22,206

177
–
–

–
2,490
921

–

–

–

–

–
–
–

1

177
596 153,504

–
3,411
9,753 19,641

–

–

–

–

–

–
–
–

–
–

(82) 157,617

–

22,018

(219)

(219)

–

188

(219)

21,987

–
–
–

178
2,490
921

–

3,589
(301) 183,193

The accompanying notes on pages 61 to 89 form part of these consolidated financial statements.

59

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Contents Generation – Sub PageContents Generation – SectionCompany statement of changes in equity

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Governance

Financial Statements
Financial Statements

Company statement of changes in equity
for the financial year ended 31 December 2022

Balance at 1 January 2022

596 153,504

32,560

19,641

(314) 205,987

Share 
capital
$000

Share 
premium 
$000

Own shares 
held in trust
$000

Retained 
earnings
$000

Merger 
relief 
reserve
$000

Translation 
reserve 
$000

Total
$000

Comprehensive income for the year
Profit for year
Other comprehensive income
Exchange differences
Total comprehensive income for the year
Contributions by and distributions to owners
Issue of share capital
Share-based payments
Share option tax charge – deferred
Repurchase of shares
Total contributions by and distributions by owners
Balance at 31 December 2022

Balance at 1 January 2021

Comprehensive income for the year
Profit for year
Other comprehensive income
Exchange differences
Total comprehensive income for the year 
Contributions by and distributions to owners
Issue of share capital
Share-based payments
Share option tax charge – deferred
Total contributions by and distributions by owners 
Balance at 31 December 2021

–
–
–
–

1
–
–
–
1
597

–
–
–
–

–
–
–
–

117
–
–
–
117
153,621

–
–
–
(5,775)
(5,775)
(5,775)

1,010
–
–
1,010

–
2,576
(18)
–
2,558
36,128

–
–
–
–

–
–
(22,014)
(22,014)

1,010
–
(22,014)
(22,014)

–
–
–
–
–
19,641

–
–
–
–
–

118
2,576
(18)
(5,775)
(3,099)
(22,328) 181,884

595

153,327

–

–
–

–

–
–

1
–
–
1

177
–
–
177
596 153,504

–

–

–
–

–
–
–
–
–

10,905

19,641

1,008

185,476

19,147

–
19,147

–
2,490
18
2,508
32,560

–

–
–

–

19,147

(1,322)
(1,322)

(1,322)
17,825

–
–
–
–
19,641

–
–
–
–

178
2,490
18
2,686
(314) 205,987

The accompanying notes on pages 61 to 89 form part of these consolidated financial statements.

60

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Contents Generation – Sub PageContents Generation – SectionNotes to the consolidated financial statements

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Financial Statements
Financial Statements

Notes to the consolidated financial statements
for the financial year ended 31 December 2022

1.  Reporting entity
accesso Technology Group plc is a public limited company incorporated in the United Kingdom, whose shares are 
publicly traded on the AIM market. The Company is domiciled in the United Kingdom and its registered address 
is Unit 5, The Pavilions, Ruscombe Park, Twyford, Berkshire RG10 9NN. These consolidated financial statements 
comprise the Company and its subsidiaries (together referred to as the “Group”). 

New standards and interpretations not yet adopted
A number of new standards, amendments to standards, and interpretations are either not effective for 2022 or 
not relevant to the Group, and therefore have not been applied in preparing these accounts. These standards, 
amendments or interpretations are not expected to have a material impact on the entity in the current or future 
reporting periods and on foreseeable future transactions.

The Group’s principal activities are the development and application of ticketing, mobile and eCommerce 
technologies, licensing and operation of virtual queuing solutions and providing a personalised experience 
to customers within the attractions and leisure industry. The eCommerce technologies are generally licensed 
to operators of venues, enabling the online sale of tickets, guest management, and point-of-sale (“POS”) 
transactions. The virtual queuing solutions and personalised experience platforms are installed by the Group 
at a venue, and managed and operated by the Group directly or licenced to the operator for their operation.

2.  Basis of accounting
The consolidated Group and parent Company financial statements have been prepared in accordance with 
UK-adopted international accounting standards (“UK-adopted IFRS”). They were authorised for issue by the 
Company’s Board of Directors on 3 April 2023.

The consolidated financial statements have been prepared on the historical cost basis except for contingent 
consideration, acquired intangible assets arising on business combinations and derivative financial instruments, 
which are measured at fair value.

Details of the Group’s accounting policies are included in notes 3 and 4.

3.  Changes to significant accounting policies
Other new standards and improvements
Other than as described below, the accounting policies, presentation and methods of calculation adopted are 
consistent with those of the Annual Report and Accounts for the year ended 31 December 2021, apart from 
standards, amendments to or interpretations of published standards adopted during the period. 

The following standards, interpretations and amendments to existing standards are now effective and have 
been adopted by the Group. The impacts of applying these policies are not considered material:

 • Property, Plant and Equipment: Proceeds before Intended Use – Amendments to IAS 16; 
 • Onerous contracts – Cost of Fulfilling a Contract – Amendments to IAS 37;
 • Annual Improvements to IFRS Standards 2018–2020; and 
 • Reference to the Conceptual Framework – Amendments to IFRS 3. 

The Group also elected not to adopt the following amendments early:

4.  Significant accounting policies
The principal accounting policies adopted in the preparation of the financial statements are set out below. 
The policies have been consistently applied to all the periods presented. 

Basis of consolidation
The consolidated financial statements incorporate the results of accesso Technology Group plc and all of its 
subsidiary undertakings and the Employee Benefit Trust as at 31 December 2022 using the acquisition method. 
Subsidiaries are all entities over which the Group has the ability to affect the returns of the entity and has the 
rights to variable returns from its involvement with the entity. The results of subsidiary undertakings are included 
from the date of acquisition.

The acquisition of subsidiaries is accounted for using the acquisition method. The cost of the acquisition is 
measured at the aggregate of the fair value, at the date of exchange, of assets given, liabilities incurred or 
assumed, and equity instruments issued by the Group in exchange for control of the acquiree. Any costs directly 
attributable to the business combination are written off to the Group income statement in the period incurred. 
The acquiree’s identifiable assets, liabilities, and contingent liabilities that meet the conditions under IFRS 3 are 
recognised at their fair value at the acquisition date.

Goodwill arising on acquisition is recognised as an asset and initially measured at cost, being the excess of 
the cost of the business combination over the Group’s interest in the net fair value of the identifiable assets, 
liabilities, and contingent liabilities recognised.

Disclosure and details of the subsidiaries are provided in note 18.

Investments, including the shares in subsidiary companies held as fixed assets, are stated at cost less any 
provision for impairment in value. Where necessary, adjustments are made to the financial statements of 
subsidiaries to bring the accounting policies used in line with those used by the Group. 

Lo-Q (Trustees) Limited, a subsidiary company that holds an employee benefit trust on behalf of accesso 
Technology Group plc, is under control of the Board of Directors and hence has been consolidated into the 
Group results.

accesso Technology Group Employee Benefit Trust is considered to be a special purpose entity in which the 
substance of the relationship is that of control by the group in order that the Group may benefit from its control. 
The assets held by the trust are consolidated into the Group and Company Financial Statements.

 • Deferred Tax related to Assets and Liabilities arising from a Single Transaction – amendments to IAS 12; and 
 • Disclosure of Accounting Policies – Amendments to IAS 1 and IFRS Practice Statement 2.

All intra-group transactions, balances, income and expenses are eliminated on consolidation.

61

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Financial Statements
Financial Statements

Notes to the consolidated financial statements continued

4.  Significant accounting policies continued
Going concern
The financial statements have been prepared on a going concern basis which the Directors consider to be 
appropriate for the following reasons.

Revenue from contracts with customers
IFRS 15 provides a single, principles-based five step model to be applied to all sales contracts as outlined below. 
It is based on the transfer of control of goods and services to customers and replaces the separate models for 
goods and services.

The Directors have prepared cash flow forecasts for the going concern period, which indicate that, taking 
account of severe but plausible downsides, the Group will have sufficient funds to meet the liabilities of the 
Group as they fall due for that period. The Group’s severe but plausible downside scenario models revenue of 
$136.3m for 2023 and marginally decreases thereafter. Underlying administrative spend reduces to $82.1m and 
a marginal decrease thereafter for the same corresponding periods to reflect cost cutting measures that would 
be implemented. The severe but plausible downside scenario indicates that the Group’s cash balance reaches 
a low point of $61.2m and does not utilise any of its £18m loan facility. The Group’s forecasts do not include the 
impact of any possible future potential acquisitions and, if needed, the Group would ensure additional funding 
had been obtained prior to committing to such acquisitions. 

Identify the contract(s) with a customer.
Identify the performance obligations in the contract.

1. 
2. 
3.  Determine the transaction price.
4.  Allocate the transaction price to the performance obligations in the contract.
5.  Recognise revenue when or as the entity satisfies its performance obligations. 

The following table provides information about the nature and timing of the satisfaction of performance 
obligations in contracts with customers, including significant payment terms, and the related revenue 
recognition policies. 

At 31 December 2022 the Group has cash of $64.7m and an available undrawn loan facility of £18m. Covenants 
on the undrawn facility were passed during 2022 and are forecast to be passed through the going concern period. 

Consequently, the Directors are confident that the Group and Company will have sufficient funds to continue 
to meet its liabilities as they fall due for the assessment period being at least 12 months from the date of signing 
and therefore have prepared the financial statements on a going concern basis.

Type of product/ 
service/segment

a.  Point-of-sale 

(POS) licences and 
support revenue 
– Ticketing and 
distribution

Foreign currency
Foreign currency transactions
Transactions in foreign currencies are translated into the respective functional currencies of Group companies 
at the rates ruling when the transactions occur.

Monetary assets and liabilities denominated in foreign currency are translated into the functional currency at 
the exchange rate at the reporting date. Non-monetary assets and liabilities that are measured at fair value 
in a foreign currency are translated into the functional currency at the exchange rate when the fair value was 
determined. Non-monetary items that are measured based on historical cost in a foreign currency are translated 
at the exchange rate at the date of the transaction.

Foreign operations
The assets and liabilities of foreign operations, including goodwill, are translated into USD at the exchange rates 
at the reporting date. The income and expenses of foreign operations are translated into USD at the rates ruling 
when the transactions occur, or appropriate averages.

Foreign currency differences on translating the opening net assets at an opening rate and the results of 
operations at actual rates are recognised in other comprehensive income and accumulated in the translation 
reserve. Retranslation differences recognised in other comprehensive income will be reclassified to profit or loss 
in the event of a disposal of the business, or the Group no longer has control or significant influence.

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Nature of the performance obligations  
and significant payment terms

Accounting policy

Each contract provides the customer with the right 
to use the POS license (installed on premise) for 
terms between one and three years. The customer 
also receives support for typically a period of 
one year. This support is not necessary for the 
functionality of the licence and is therefore a distinct 
performance obligation from the right to use the 
POS licence.

With agreements longer than one year, invoices 
are generated either quarterly or annually; usually 
payable within thirty days.

The transaction price is allocated in accordance with 
management’s estimate of the standalone selling price 
for each performance obligation, which is based on 
observable input costs and a target margin.

Revenue from sale of POS licences is recognised 
at a point in time when the customer has been 
provided with the software. Point in time recognition 
is appropriate because the licence provides the 
customer with the right of use of the POS software as it 
exists and is fully functional from the date it is provided 
to the customer.

Although payments are made over the term of 
the agreement, the agreement is binding for the 
negotiated term. The total transaction price is 
payable over the term of the agreement via the 
annual or quarterly instalments.

Support revenue is recognised on a straight-line 
basis over the term of the contract, which in most 
cases is one year and is renewable at the option of 
the customer thereafter. This option to renew is not 
considered a material right.

The revenue recognition of POS licences at a point 
in time gives rise to a contract asset at inception. The 
balance reduces as the consideration is billed annually/ 
quarterly in accordance with the agreement.

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Notes to the consolidated financial statements continued

4.  Significant accounting policies continued
Revenue from contracts with customers continued

Type of product/ 
service/segment

Nature of the performance obligations  
and significant payment terms

Accounting policy

b.  Software licences 
and the related 
maintenance and 
support revenue 
– Ticketing and 
distribution and 
Guest Experience

Each contract provides the customer with the right 
to use the software licence (installed on premise) 
with annual support and maintenance. The support 
and maintenance is not required to operate the 
software and is considered a distinct performance 
obligation from the right to use the software licence.

The customer has an option to renew the licence 
at no additional cost by annually renewing support 
and maintenance at each anniversary. This is 
considered a material right under IFRS 15 and 
represents a separate performance obligation. 
Where the contract contains a substantial 
termination penalty, it is considered that there is 
no option to renew and as such these contracts do 
not include a separate performance obligation for a 
material right of renewal.

Invoices are raised at the beginning of each contract 
for the software licence and annual support and 
maintenance. Subsequently, invoices are raised at 
each anniversary of the contract for annual support 
and maintenance (as software licence is renewed at 
no additional cost).

The transaction price is allocated using observable 
market inputs, where the annual support and 
maintenance revenue is carved out of the total 
consideration using an estimate that best reflects its 
stand-alone selling price.

Annual support and maintenance revenue is 
recognised on a straight-line basis over the term of 
the contract, which in most cases is one year and is 
renewable at the option of the customer thereafter.

Revenue from sale of annual software licences is 
recognised at a point in time when the customer 
has been provided with the software. The revenue 
is recognised at a point in time because the licence 
provides the customer with the right of use of the 
software as it exists and is fully functional from the 
date it is provided to the customer. 

Revenue from sale of multi-year software licence 
contracts is spread as the customer has the option 
to renew each year’s licence at no additional cost 
by paying the annual support and maintenance 
fee. A proportion of the licence payment is deferred 
and recognised at a future point in time when the 
customer renews. The amount that is deferred is 
dependent on the term of the contract. For example: 
on the inception of a three-year contract, two thirds of 
the licence fee consideration would be deferred and 
released equally on the first and second anniversary 
when the customer renews their maintenance and 
support. Perpetual licences are recognised in the 
same manner, with the exception being that the 
contract term is estimated to be five years. 

If the customer chooses not to exercise the above 
option, any residual deferred revenue would be 
recognised as income in that period. 

Revenue from the sale of multi-year software licences 
containing a substantial termination penalty is not 
deferred and instead recognised at a point in time. It 
is considered that these contracts do not contain an 
option to renew.

The deferred revenue gives rise to a contract liability 
at the inception of the contract. The balance reduces 
as revenue is recognised at each contract anniversary.

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accesso Technology Group plc   |   Annual Report & Accounts 2022

Nature of the performance obligations  
and significant payment terms

Accounting policy

Type of product/ 
service/segment

c.  Virtual queuing 
system – Guest 
Experience

d.  Ticketing and 
eCommerce 
revenue – Ticketing 
and distribution

e.  Professional services 

– Ticketing and 
distribution and 
Guest Experience

Virtual queuing systems are installed at a client’s 
location, and revenue is recognised when a park 
guest uses the service as a sales or usage-based 
royalty. The Group’s performance obligation is 
to provide a right to access, and the necessary 
technical support to, its virtual queuing platform, 
with which the park provides virtual queueing 
services to the park guest . The Group’s contracts are 
with the attraction owner, not park guest.
The Group’s performance obligation is the provision 
of a right to access, and necessary specified technical 
support to, its ticketing and eCommerce platform, over 
a distinct series of service periods. Invoices are issued 
monthly and are generally payable within thirty days.
Professional services revenue is typically providing 
customised software development and in general is 
agreed with the customer and billed at each month 
end. Certain contracts span longer time periods 
whereby the Group carries out customisation 
and delivers software releases to customers at 
predetermined milestones. 

f.  Hardware sales 
– Ticketing and 
distribution and 
Guest Experience

On certain contracts, customers request that 
the Group procures hardware on their behalf 
which the Group has determined to be a distinct 
performance obligation.

g. Platform fees

Cloud-based experience management platform 
systems are used by certain venues to provide customer 
relationship management, guest personalisation, 
payment and ordering services, push notifications, 
scheduling, offers, location-based services, consumer-
facing screens and many other services to end users 
at attractions. These secure platforms are provided to 
venues together with support under annual contracts.

Revenues are recognised when the park guest 
purchases virtual queuing services from the 
attraction owner, being the later of sale or usage, 
and the satisfaction of the performance obligation 
to which that sale or usage-based royalty has 
been allocated. 

Ticketing and eCommerce revenue is recognised 
at the time the ticket is sold through our platform, 
or the transaction takes place, within that distinct 
series of service periods. accesso recognises the fee 
it receives for processing the transaction as revenue.
The output method is adopted where the Group’s 
right to consideration corresponds directly with the 
completed monthly performance obligation, revenue 
for these customers is recognised in line with the 
amount of revenue the Group is entitled to invoice.

Bespoke professional services work is recognised 
over time where the Group has enforceable rights 
to revenue in the event of cancellation. The Group 
is entitled to compensation for performance 
completed to date in the event that the customer 
terminates the contract. This compensation would 
be sufficient to cover costs and a reasonable 
proportion of the expected margin.

The Group recognises revenue over time using the 
input method (hours/total budgeted hours) when 
this method best depicts the Group’s performance 
of transferring control.
This revenue is recognised at the point the customer 
obtains control of the hardware which is considered 
to be the point of delivery when legal title passes. 
accesso takes control and risk of ownership on 
hardware procurement and recognises sales and 
costs on a gross basis as principal.

Revenue is billed monthly and recognised over 
time as the performance obligations of hosting and 
supporting the secure platforms are provided to 
the venues.

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Notes to the consolidated financial statements continued

4.  Significant accounting policies continued
Contract assets and contract liabilities
Contract assets represent licence fees which have been recognised at a point in time but where the 
consideration is contractually payable over time, professional service revenue whereby control has been passed 
to the customer and deferred contract commissions incurred in obtaining a contract which are recognised in 
line with the recognition of the revenue. Contract assets for point in time licence fees and unbilled professional 
service revenue are considered for impairment on an expected credit loss model, these assets have historically 
had immaterial levels of bad debt and are with credit worthy customers, and consequently the Group has not 
recognised any impairment provision against them. 

Contract liabilities represent discounted renewal options on licence arrangements whereby a customer has the 
right to renew their licence at a full discount subject to the payment of annual support and or maintenance fees 
on each anniversary of the contract. Contract liabilities are recognised as income when a customer exercises 
their renewal right on each anniversary of the contract and pays their annual maintenance and support. In the 
situation of a customer terminating their contract all unexercised deferred renewal rights would be recognised 
as income, representing a lapse of the renewal right options. The licence fees related to these contract liabilities 
are non-refundable. 

Where these assets or liabilities mature in periods beyond 12 months of the balance sheet date they are 
recognised within non-current assets or non-current liabilities as appropriate. 

Interest expense recognition
Expense is recognised as interest accrues, using the effective interest method, to the net carrying amount of the 
financial liability.

Employee benefits
Share-based payment arrangements
The Group issues equity-settled share-based payments to full-time employees. Equity-settled share-based 
payments are measured at the fair value at the date of grant, with the expense recognised over the vesting 
period, with a corresponding increase in equity. The amount recognised as an expense is adjusted to reflect the 
Group’s estimate of shares that will eventually vest, such that the amount recognised is based on the number of 
awards that meet the service and non-market performance conditions at the vesting date.

The fair value of our share awards with time-based and employment conditions are measured by use of a 
Black-Scholes model, and share options issued under the Long-Term Incentive Plan (LTIP) are measured using 
the Monte Carlo method, due to the market-based conditions upon which vesting is dependent. The expected 
life used in the model has been adjusted, based on management’s best estimate, for the effects of non-
transferability, exercise restrictions, and behavioural considerations.

The LTIP awards contain market-based vesting conditions where they have been set. Market vesting conditions 
are factored into the fair value of the options granted. As long as all other vesting conditions are satisfied, a 
charge is made irrespective of whether the market vesting conditions are satisfied. The cumulative expense is 
not adjusted for failure to achieve a market vesting condition or where a non-vesting condition is not satisfied.

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LTIP awards granted in 2020 included continued employment conditions only due to the unprecedented 
market instability, before being modified on 12 February 2021 by the Remuneration Committee to include a 
market-based total shareholder return condition and cash EBITDA non-market-based conditions. The fair value 
of these LTIP share awards were initially valued by use of a Black-Scholes model due to them including only 
continued employment conditions. On their modification they were reassessed using a Monte Carlo method, 
due to the market-based conditions upon which vesting is dependent, this resulted in a fair value below that on 
which the awards were initially granted, as such the fair value was not reduced in line with IFRS 2 Share-based 
payments and they continue to be recognised at their original grant date fair value. 

Pension costs
Contributions to the Group’s defined contribution pension schemes are charged to the consolidated statement 
of comprehensive income in the period in which they become due.

Property, plant and equipment
Items of property, plant and equipment are stated at cost of acquisition or production cost less accumulated 
depreciation and impairment losses.

Depreciation is charged to write off the cost of assets, less residual value, over their estimated useful lives, using 
the straight-line method, on the following bases:

Plant, machinery, and office equipment 
Installed systems 
Furniture and fixtures 
Leasehold Improvements 

20 – 33.3% 
25 – 33.3%, or life of contract
20% 
 Shorter of useful life of the asset or time remaining within 
the lease contract 

Inventories
The Group’s inventories consist of parts used in the manufacture and maintenance of its virtual queuing 
product, along with peripheral items that enable the product to function within a park.

Inventories are valued at the lower of cost and net realisable value, after making due allowance for obsolete and 
slow-moving items. Inventories are calculated on a first-in, first-out basis.

Park installations are valued on the basis of the cost of inventory items and labour plus attributable overheads. 
Net realisable value is based on estimated selling price less additional costs to completion and disposal.

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Financial Statements
Financial Statements

Notes to the consolidated financial statements continued

4.  Significant accounting policies continued
Deferred tax 
Deferred tax assets and liabilities are recognised where the carrying amount of an asset or liability in the 
Consolidated and Company statements of financial position differs from its tax base, except for differences arising on:

 • the initial recognition of goodwill;
 • the initial recognition of an asset or liability in a transaction which is not a business combination and at the 

time of the transaction affects neither accounting or taxable profit; and

 • investments in subsidiaries and jointly controlled entities where the Group is able to control the timing of the 

reversal of the difference and it is probable that the difference will not reverse in the foreseeable future.

Recognition of deferred tax assets is restricted to those instances where it is probable that taxable profit will be 
available against which the difference can be utilised.

Where the recoverable amount of the cash-generating unit is less than its carrying amount including goodwill, 
an impairment loss is recognised in the Consolidated Statement of Profit or Loss. 

Any non-financial assets other than goodwill which have suffered impairment are reviewed for possible reversal 
of the impairment at each reporting date. Assets that are subject to amortisation and depreciation are also 
reviewed for any possible impairment at each reporting date.

Externally acquired intangible assets
Intangible assets are capitalised at cost and amortised to nil by equal instalments over their estimated useful 
economic life. 

Intangible assets are recognised on business combinations if they are separable from the acquired entity. The 
amounts ascribed to such intangibles are arrived at by using appropriate valuation techniques. The significant 
intangibles recognised by the Group and their useful economic lives are as follows:

The amount of the asset or liability is determined using tax rates that have been enacted or substantively enacted 
by the reporting date and are expected to apply when the deferred tax liabilities/(assets) are settled/(recovered).

Deferred tax assets and liabilities are offset when the Group has a legally enforceable right to offset current tax assets 
and liabilities and the deferred tax assets and liabilities relate to taxes levied by the same tax authority on either:

 • Trademarks over 10 years
 • Patents over 20 years
 • Customer relationships and supplier contracts over 1 to 15 years
 • Acquired internally developed technology over 3 to 7 years.

 • the same taxable Group company; or
 • different Group entities which intend either to settle current tax assets and liabilities on a net basis, or to 

realise the assets and settle the liabilities simultaneously, in each future period in which significant amounts of 
deferred tax assets or liabilities are expected to be settled or recovered.

Current income tax
The tax expense or benefit for the period comprises current and deferred tax. Tax is recognised in the income 
statement, except to the extent that it relates to items recognised in other comprehensive income or directly in 
equity. In this case, the tax is also recognised in other comprehensive income or directly in equity, respectively.

The current income tax charge is calculated on the basis of the tax laws enacted or substantively enacted at the 
balance sheet date in the countries where the Company and its subsidiaries operate and generate taxable income. 
Management periodically evaluates positions taken in tax returns with respect to situations in which applicable 
tax regulation is subject to interpretation. It establishes provisions where appropriate on the basis of amounts 
expected to be paid to the tax authorities. See note 13 for further discussion on provisions related to tax positions.

Goodwill and impairment of non-financial assets
Any excess of the cost of the business combination over the Group’s interest in the net fair value of the 
identifiable assets, liabilities and contingent liabilities is recognised in the Consolidated Statement of Financial 
Position as goodwill and is not amortised. 

After initial recognition, goodwill is stated at cost less any accumulated impairment losses, with the carrying 
value being reviewed for impairment at an operating segment level before aggregation, at least annually and 
whenever events or changes in circumstances indicate that the carrying value may be impaired. 

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accesso Technology Group plc   |   Annual Report & Accounts 2022

Internally generated intangible assets and research and development
Expenditure on internally developed products is capitalised if it can be demonstrated that it is substantially 
enhancing an asset and:

 • It is technically feasible to develop the product for it to be sold;
 • Adequate resources are available to complete the development;
 • There is an intention to complete and sell the product;
 • The Group is able to sell the product;
 • Sale of the product will generate future economic benefits; and
 • Expenditure on the project can be measured reliably.

In accordance with IAS 38 Intangible Assets, expenditure incurred on research and development is distinguished 
as either related to a research phase or to a development phase. Development expenditure not satisfying the 
above criteria and expenditure on the research phase of internal projects is recognised in the Consolidated 
income statement as incurred.

Development expenditure is capitalised and amortised within administrative expenses on a straight-line 
basis over its useful economic life between 3 to 5 years from the date the intangible asset goes into use. The 
amortisation expense is included within administrative expenses in the Consolidated income statement.

All advanced research phase expenditure is charged to the income statement. For development expenditure, 
this is capitalised as an internally generated intangible asset, only if it meets the criteria noted above. The Group 
has contractual commitments for development costs of $nil (2021: $nil).

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Notes to the consolidated financial statements continued

4.  Significant accounting policies continued
Acquired intellectual property rights and patents
Intellectual property rights comprise assets acquired, being external costs, relating to know-how, patents, and 
licences. These assets have been capitalised at the fair value of the assets acquired and are amortised within 
administrative expenses on a straight-line basis over their estimated useful economic life of 5 to 7 years.

Financial assets
The Group classifies all its financial assets into one of the following categories, depending on the purpose for 
which the asset was acquired. The Group’s accounting policy for each category is as follows:

 • Trade and loan receivables: Trade receivables are initially recognised by the Group and carried at original invoice 
amount less an allowance for any uncollectible or impaired amounts. Under IFRS 9, the Group applies the simplified 
approach to measure the loss allowance at an amount equal to the lifetime expected credit losses for trade 
receivables. At the year end, the Group and Company assessed this provision to be immaterial. Trade receivables are 
also specifically impaired where there are indicators of significant financial difficulties for the counterparty or there is 
a default or delinquency in payments. Loan receivables are non-derivative financial assets with fixed or determinable 
payments that are not quoted in an active market. They arise principally through the provision of goods and services 
to customers (trade receivables), but also incorporate other types of contractual monetary asset. 

 • Cash and cash equivalents in the statement of financial position comprise cash at bank, cash in hand and 

short-term deposits with an original maturity of three months or less. Bank overdrafts that are repayable on 
demand and form an integral part of the Group’s cash management are included as a component of cash and 
cash equivalents for the purposes of the consolidated statement of cash flow.

Financial liabilities
The Group treats its financial liabilities in accordance with the following accounting policies: 

 • Trade payables, accruals and other short-term monetary liabilities are recognised at fair value and subsequently 

at amortised cost. 

 • Bank borrowings and leases are initially recognised at fair value net of any transaction costs directly attributable 

to the issue of the instrument. Such interest-bearing liabilities are subsequently measured at amortised 
cost using the effective interest rate method, which ensures that any interest expense over the period to 
repayment is at a constant rate on the balance of the liability carried in the statement of financial position. 
‘Interest expense’ in this context includes initial transaction costs and premiums payable on redemption, 
as well as any interest payable while the liability is outstanding. For loan modifications the Group assesses 
if the loan can be prepaid without significant penalty and if so no gain or loss is recognised in the income 
statement at the date of the modification.

Employee benefit trust (EBT) 
As the Company is deemed to have control of its EBT, it is treated as a subsidiary and consolidated for the 
purposes of the consolidated financial statements and the Company has elected to consolidate within the 
Company balance sheet. The EBT’s assets (other than investments in the Company’s shares), liabilities, income, 
and expenses are included on a line-by-line basis in the consolidated financial statements. The EBT’s investment 
in the Company’s shares is deducted from equity in the consolidated and Company statements of financial 
position as if they were treasury shares.

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IFRS 16 Leases
The Group assesses whether a contract is or contains a lease. Under IFRS 16, a contract is, or contains, a lease if the 
contract conveys a right to control the use of an identified asset for a period of time in exchange for consideration. 

As a lessee
The Group leases commercial office space. The Group has elected not to recognise right of use assets and lease 
liabilities for some leases of low value. The Group recognises the lease payments associated with these leases as 
an expense on a straight-line basis over the lease term. 

The Group recognises a right-of-use asset and lease liability at the lease commencement date. 

The right of use asset and lease liability are initially measured at the present value of the lease payments that are 
not paid at the commencement date, discounting using the Group’s incremental borrowing rate. Subsequently the 
right of use asset is adjusted for impairment losses and adjusted for certain remeasurements of the lease liability.

The lease liability is subsequently increased by the interest cost on the lease liability and decreased by lease 
payments made. It is remeasured when there is a change in future lease payments arising from a change in an 
index or rate, a change in the estimate of the amount expected to be payable under a residual value guarantee, 
or as appropriate, changes in the assessment of whether a purchase or extension option is reasonably certain to 
be exercised or a termination option is reasonably certain not to be exercised.

The Group has applied judgement to determine the lease term for some lease contracts that include renewal 
options. The assessment of whether the Group is reasonably certain to exercise such options impacts the lease 
term, which significantly affects the amount of lease liabilities and right of use assets recognised.

For further details on the Group’s leases see note 29.

5.  Functional and presentation currency
The presentation currency of the Group is US dollars (USD) in round thousands. Items included in the financial 
statements of each of the Group’s entities are measured in the functional currency of each entity. The Group 
used the local currency as the functional currency, including the parent Company, where the functional 
currency is sterling. The Group’s choice of presentation currency reflects its significant dealings in that currency.

6.  Critical judgments and key sources of estimation uncertainty
In preparing these consolidated financial statements, the Group makes judgements, estimates and assumptions 
concerning the future that impact the application of policies and reported amounts of assets, liabilities, income 
and expenses. 

The resulting accounting estimates calculated using these judgements and assumptions are based on historical 
experience and expectations of future events and may not equal the actual results. Estimates and underlying 
assumptions are reviewed on an ongoing basis, and revisions to estimates are recognised prospectively.

The judgements and key sources of assumptions and estimation uncertainty that have a significant effect on the 
amounts recognised in the financial statements are discussed below.

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Notes to the consolidated financial statements continued

7.  Financial risk management
Overview: 
The Group’s use of financial instruments exposes it to a number of risks, including:

 • Liquidity risk;
 • Interest rate risk;
 • Credit risk; and,
 • Market risk.

This note presents information about the Group’s exposure to each of the above risks and the Group’s policies 
and processes for measuring and managing these risks. The risks, for both the Group and the parent Company, 
are managed centrally following Board-approved policies, and by regularly monitoring the business and 
providing ongoing forecasts of the impact on the business. The Group operates a centralised treasury function 
in accordance with Board-approved policies and guidelines covering funding and management of foreign 
exchange exposure and interest rate risk. Transactions entered into by the treasury function are required to be in 
support of, or as a consequence of, underlying commercial transactions.

Other than short-term trade receivables and trade payables that arise directly from operations, as detailed in 
notes 20 and 21, the Group’s financial instruments comprise cash, borrowings, and leases. The fair values of these 
instruments are not materially different to their book values. The objective of holding financial instruments is to 
finance the Group’s operations and manage related risks.

Liquidity risk
The Group closely monitors its access to bank and other credit facilities in comparison to its outstanding 
commitments to ensure it has sufficient funds to meet its obligations as they fall due. The Group finance 
function produces regular forecasts that estimate the cash inflows and outflows for the next 12 months, so that 
management can ensure that sufficient financing is in place as it is required. The Group’s objective is to maintain 
a balance between continuity of funding and flexibility through the use of banking arrangements in place. 

6.  Critical judgments and key sources of estimation uncertainty continued
Judgements
Information about judgements made in applying accounting policies that have the most significant effects on 
the amounts recognised in these consolidated financial statements are below:

Capitalised development costs
The Group capitalises development costs in line with IAS 38 Intangible Assets. Management applies judgement 
in determining if the costs meet the criteria and are therefore eligible for capitalisation at the outset of a project, 
$2.16m has been capitalised on new projects during 2022 (2021: $0.72m). Significant judgements include 
the determination that assets have been substantially enhanced, the technical feasibility of the development, 
recoverability of the costs incurred, and economic viability of the product and potential market available 
considering its current and future customers. See internally generated intangible assets and research and 
development within note 4 for details on the Group’s capitalisation and amortisation policies, and Intangible 
Assets, note 16, for the carrying value of capitalised development costs

Deferred tax asset on US losses and tax credits
The Group has recognised a deferred tax asset of $9.4m (2021: $11.4m) which comprises $6.6m of US losses (with 
an indefinite carry forward period) and $2.6m of US tax credits (with 20-year expiry dates ranging from 2035 to 
2040). The recognition of these assets is based on the expected profitability of the US entities using the Group’s 
5-year Board approved forecasts and risk adjusted profitability reducing annually by 10%, which indicates that 
the losses would be utilised over a 3-year period and the US tax credits over 4 years. According to the enacted 
legislation, these losses can only be used to offset 80% of the taxable income. Tax credits can be used to offset a 
current income tax liability greater than $25K up to 75% of the liability. The key inputs are not sensitive to plausible 
changes in the assumptions, a further 10% risk adjustment as modelled across the said forecast period resulted 
in US losses and credits being utilised over the same periods as mentioned above. In addition to the expected 
profitability of the US entities. The said losses and credits were assessed under guidelines established under section 
382 of the current US tax legislation, which sets out that losses are restricted if there is deemed to have been an 
ownership change of greater than 50% over the assessment period. This assessment concluded the ownership 
change was below 50% and there is no restriction on the losses and credits availability for use. This assessment will 
need to be conducted on an annual basis to determine if any restriction is required.

Assumptions and estimation uncertainties
Information about assumptions and estimation uncertainties that have a significant risk of resulting in material 
adjustments in the following year are:

Useful economic lives of capitalised development costs
The Group amortises its capitalised development costs over 3 to 5 years as this has been deemed by management 
to be the best reflection of the lifecycle of their technology. If this useful economic life estimate were to be 4 
or 6 years, the impact on the current year amortisation would be $1,604k higher and $858k lower respectively. 
Management review this estimate each year to ensure it is reflective of the technologies being developed. 

In September 2022, management’s review of the useful economic lives of certain capitalised development projects 
resulted in amendments to reduce their remaining estimated useful life. The amortisation charge recognised over 
these projects of $6,698k in FY22 would have been $919k lower had this review not been performed. 

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Financial Statements

Notes to the consolidated financial statements continued

The Group would normally expect that sufficient cash is generated in the operating cycle to meet the 
contractual cash flows as disclosed above through effective cash management.

Interest rate risk
The Group’s interest rate risk arises mainly from interest on its bank loan facility, which is currently undrawn, 
which is subject to a floating interest rate. The Group regularly reviews its funding arrangements to ensure they 
are competitive with the marketplace.

The table below shows the Group’s and Company’s financial assets and liabilities that could be affected by the 
fluctuation in interest rates split by those bearing fixed and floating rates and those that are non-interest bearing:

31 December 2022
Group
Financial assets – trade 
and other receivables
Cash
Total

Company
Financial assets – trade 
and other receivables
Cash
Total

Note

20

20

Fixed rate
$000

Floating rate
$000

Non-interest 
bearing
$000

Total assets
$000

Total liabilities
$000

–
56
56

–
56
56

–
–
–

–
–
–

24,711
64,607
89,318

24,711
64,663
89,374

7,268
15,556
22,824

7,268
15,612
22,880

–
–
–

–
–
–

7.  Financial risk management continued
Maturity analysis
The following table analyses the Group’s liabilities on a contractual gross basis based on amount outstanding 
at the balance sheet date up to date of maturity:

31 December 2022
Group
Financial liabilities
Leases
Total

Company
Financial liabilities
Leases
Total

31 December 2021
Group
Financial liabilities (Restated)
Leases
Total

Company
Financial liabilities (Restated)
Leases
Total

Less than 6 
months
$000

Between 
 6 months and 
1 year
$000

Between 1 and 
5 years
$000

Over 5 
Years
$000

21,693
258
21,951

12,529
78
12,607

–
259
259

–
78
78

–
821
821

–
253
253

–
–
–

–
–
–

Less than 6 
months
$000

Between  
6 months and 
1 year
$000

Between 1 and 
5 years
$000

Over 5 
Years
$000

19,358
603
19,961

6,514
88
6,602

–
614
614

–
88
88

–
2,971
2,971

–
457
457

–
–
–

–
–
–

Note

21
29

21
29

Note

21
29

21
29

Total
$000

21,693
1,338
23,031

12,529
409
12,938

Total
$000

19,358
4,188
23,546

6,514
633
7,147

Prior year restatement of financial liabilities
The Group and Company reported prior year financial liabilities figure of $14.0m and $5.7m respectively have been restated to include accruals of $5.4m 
and $0.8m correspondingly where there is an obligation for them to be cash settled. 

68

accesso Technology Group plc   |   Annual Report & Accounts 2022

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Financial Statements
Financial Statements

Notes to the consolidated financial statements continued

7.  Financial risk management continued

31 December 2021
Group
Financial assets – trade 
and other receivables
Cash
Total

Company
Financial assets – trade 
and other receivables
Cash
Total

Note

20

20

Fixed rate
$000

Floating rate
$000

Non-interest 
bearing
$000

Total assets
$000

Total liabilities
$000

–
10,220
10,220

–
9,472
9,472

–
–
–

–
–
–

15,942
53,830
69,772

6,069
8,726
14,795

15,942
64,050
79,992

6,069
18,198
24,267

–
–
–

–
–
–

Credit risk exposure
Credit risk predominantly arises from trade receivables, contract assets, cash and cash equivalents, and deposits 
with banks. Credit risk is managed on a Group basis. External credit checks are obtained for larger customers. In 
addition, the credit quality of each customer is assessed internally before accepting any terms of trade. Internal 
procedures take into account a customer’s financial position, their reputation in the industry, and past trading 
experience. As a result, the Group’s exposure to bad debts is generally not significant due to the nature of its 
trade and relationships with customers. 

Indeed, the Group, having considered the potential impact of its exposure to credit risk, and having due regard 
to both the nature of its business and customers, do not consider this to have a materially significant impact 
to the results. Credit risk also arises from cash and cash equivalents and deposits with banks and financial 
institutions that have acceptable credit ratings.

Financial assets – trade and other 
receivables
Contract assets
Cash
Estimated irrecoverable amounts

Note

20
9
28
20

Group

2022
$000

25,289
4,008
64,663
(578)
93,382

2021
$000

16,369
3,989
64,050
(427)
83,981

Company

2022
$000

7,868
674
15,612
(600)
23,554

2021
$000

6,436
944
18,198
(367)
25,211

69

accesso Technology Group plc   |   Annual Report & Accounts 2022

The maximum exposure is the carrying amount as disclosed in trade and other receivables. The average credit 
period taken by customers is 53 days (2021: 46 days). The allowance for estimated irrecoverable amounts has 
been made based upon the knowledge of the financial circumstances of individual trade receivables at the 
balance sheet date. The Group holds no collateral against these receivables at the balance sheet date.

No expected credit losses have been recognised on contract assets as these are not considered material.

The following table provides an analysis of trade and other receivables that were past due at 31 December 2022 
and 31 December 2021, but against which no provision has been made. The Group believes that the balances are 
ultimately recoverable based on a review of past payment history and the current financial status of the customers.

Up to 3 months
3 to 6 months

Group

Company

2022
$000
6,032
773
6,805

2021
$000
2,920
388
3,308

2022
$000
2,749
429
3,178

2021
$000
499
126
625

Capital risk management
The Group and Company considers their capital to comprise its ordinary share capital, share premium, own 
shares held in trust, accumulated retained earnings and borrowings as disclosed in the Consolidated and 
Company statement of financial position. Further details of the Group’s and Company’s borrowing facilities are 
included in note 22. The Group and Company manage their capital structure in the light of changes in economic 
conditions and financial markets generally and regularly evaluates its compliance with covenants applicable to 
their borrowing facilities.

The Group’s and Company’s objectives when managing capital are to safeguard their ability to continue 
as a going concern in order to provide returns for current and future shareholders and benefits for other 
stakeholders, and to maintain an optimal capital structure to minimise the cost of capital. In order to maintain or 
adjust the capital structure, the Group may adjust the amount of dividends paid to shareholders, return capital 
to shareholders, issue new shares, or increase or reduce debt.

The Group and Company do not seek to maintain any specific debt to capital ratio but considers investment 
opportunities on their merits and funds them in what it considers to be the most effective manner.

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Financial Statements
Financial Statements

Notes to the consolidated financial statements continued

The Group’s virtual queuing solution (accesso LoQueue) and experience management platform (The Experience 
Engine ‘TE2’) are headed by segment managers who discuss the operating activities, financial results, forecasts 
and plans of their respective segments with the CODM. These two distinct operating segments share similar 
economic characteristics, expected long term financial performance, customers and markets; the products are 
heavily bespoke, technology and software intensive in their delivery and are directly targeted at improving a 
guest’s experience of an attraction or entertainment venue, whilst providing cross-selling opportunities and 
increased revenues to the venues. Management therefore conclude that they meet the aggregation criteria. 

The Group’s assets and liabilities are reviewed on a Group basis and therefore segmental information is not 
provided for the statements of financial position of the segments. 

The CODM monitors the results of the operating segments prior to charges for interest, depreciation, tax, 
amortisation and non-recurring items but after the deduction of capitalised development costs. The Group has a 
significant amount of central unallocated costs which are not segment specific. These costs have therefore been 
excluded from segment profitability and presented as a separate line below segment profit.

The following is an analysis of the Group’s revenue and results from the continuing operations by reportable 
segment which represents revenue generated from external customers. 

Ticketing and Distribution
Guest Experience
Total revenue

2022
$000

95,256
44,474
139,730

2021
$000

75,930
48,864
124,794

7.  Financial risk management continued
Foreign currency exposure
The Group is an international technology business and has transfer pricing arrangements in place to cover 
funding arrangements, management costs and the exploitation of IP between Group companies. This results 
in intercompany balances within the Group not denominated in the operating or ‘functional’ currency of the 
Group companies. If the currency markets were 5% stronger, this would result in settlement of these balances 
at a loss of $866,070 for Group and loss of $460,539 for Company. If the currency markets were 5% weaker, this 
would result in settlement of these balances at a gain of $824,828 for Group and gain of $438,609 for Company. 

The Group manages risk by its subsidiaries matching revenue and expenditure in their local currency wherever 
possible. The Group tries to keep foreign intercompany balances as low as possible to avoid translation 
adjustments. Given the nature of the Group’s operations and their management of foreign currency exposure, 
they limit the potential downside risk as far as practicably possible. 

Fair value measurement
The Group or Company do not have any level 2 or 3 financial assets or liabilities that have unobservable inputs 
that require disclosure.

8.  Business and geographical segments
Segmental analysis
The Group’s operating segments under IFRS have been determined with reference to the financial information 
presented to the Board of Directors. The Board of the Group is considered the Chief Operating Decision Maker 
(“CODM”) as defined within IFRS 8, as it sets the strategic goals for the Group and monitors its operational 
performance against this strategy. 

The Group’s Ticketing and Distribution operating segment comprises the following products:
 • accesso Passport ticketing suite using our hosted proprietary technology offering to maximise up selling, cross 

selling and selling greater volumes.

 • accesso Siriusware software solutions providing modules in ticketing & admissions, memberships, reservations, 

resource scheduling, retail, food service, gift cards, kiosks and eCommerce.

 • The accesso ShoWare ticketing solution for box office, online, kiosk, mobile, call centre and social media sales. 
 • Ingresso operate a consolidated distribution platform which connects venues and distributors, opening up a 

larger global channel for clients to sell their event, theatre and attraction tickets.

 • The recently acquired point of sale system enabling modules in food and beverage, retail, eCommerce via 

kiosk or mobile through a multi-tenanted hosted solution.

The Group’s Guest Experience operating segment comprises the following aggregated segments:
 • accesso LoQueue providing leading edge virtual queuing solutions to take customers out of line, improve 

guest experience and increase revenue for theme parks. 

 • The Experience Engine (“TE2”) experience management platform which delivers personalised real time 

immersive customer experiences at the right time elevating the guest’s experience and loyalty to the brand.

70

accesso Technology Group plc   |   Annual Report & Accounts 2022

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Financial Statements
Financial Statements

Notes to the consolidated financial statements continued

8. Business and geographical segments continued
Segmental analysis continued

Ticketing and 
Distribution
$000
95,256
(19,437)
–
75,819

Guest Experience
$000
44,474
(15,947)
–
28,527

Central 
unallocated costs
$000
–
(386)
(78,155)
(78,541)

Year ended 31 December 2022
Revenue*
Cost of sales
Central unallocated administrative expenses
Cash EBITDA1

Capitalised development spend
Depreciation and amortisation  
(excluding acquired intangibles) 
Amortisation related to acquired intangibles
Impairment of intangible assets
Share-based payments
Exceptional costs relating to IP acquisition
Finance income
Finance expense
Profit before tax

Year ended 31 December 2021
Revenue*
Cost of sales
Central unallocated administrative expenses
Cash EBITDA1

Ticketing and 
Distribution
$000
75,930
(13,330)
–
62,600

Guest Experience
$000
48,864
(14,532)
–
34,332

Central 
unallocated costs
$000
–
(539)
(68,255)
(68,794)

Group
$000
139,730
(35,770)
(78,155)
25,805

2,155

(10,744)
(1,667)
(32)
(2,629)
(137)
232
(566)
12,417

Group
$000
124,794
(28,401)
(68,255)
28,138

Capitalised development spend
Depreciation and amortisation  
(excluding acquired intangibles)
Amortisation related to acquired intangibles
Share-based payments
Reversal of impairment of intangible assets
Finance income
Finance expense
Profit before tax
 Cash EBITDA is calculated as operating profit before the deduction of amortisation, impairment of intangible assets, depreciation, acquisition costs, 
1 
deferred and contingent payments, and costs related to share-based payments but after capitalised development costs.

(12,183)
(2,371)
(2,490)
1,707
39
(1,450)
12,110

720

* 

 This disclosure has been enhanced to include the information presented to the Chief Operating Decision Maker; being revenue and gross profit at a 
reportable segmental level. In the prior year this disclosure reconciled cash EBITDA to profit before tax without reference to the associated revenue and 
cost of sales.

71

accesso Technology Group plc   |   Annual Report & Accounts 2022

The segments will be assessed as the Group develops and continues to make acquisitions.

An analysis of the Group’s external revenues and non-current assets (excluding deferred tax) by geographical 
location are detailed below:

UK
Other Europe
Australia/South Pacific/Asia
USA*
Canada*
Mexico*
Other Central and South America*

Revenue

Non-current assets

2022
$000

27,077
6,318
6,772
92,561
3,518
2,865
619
139,730

2021
$000

17,118
3,251
4,537
96,038
2,644
1,050
156
124,794

2022
$000

22,833
7
44
90,050
–
30
39
113,003

2021
$000

24,826
18
109
100,306
13
22
83
125,377

* 

 This disclosure has been enhanced to present disaggregated revenue and non-current assets for the USA and Mexico in 2021. USA and Canada were 
previously disclosed as a combined total. Mexico was previously disclosed aggregated with Other Central and South America. 

Revenue generated in each of the geographical locations is generally in the local currency of the venue or 
operator based in that location.

Major customers
The Group has entered into agreements with theme parks, theme park groups, and attractions to operate 
its technology in single or multiple theme parks or attractions within the theme park group.

There are two park and attraction operators with which the Group has contractual relationships with combined 
segmental revenues in excess of 10% of the total Group revenue. The first park operator accounted for $7.0m 
(2021: $10.1m) of Ticketing and Distribution revenue and for $17.1m (2021: $25.2m) of Guest Experience 
revenue. The second park and attractions operator accounted for $13.9m (2021: $11.0m) of Ticketing and 
Distribution revenue and for $5.5m (2021: $3.8m) of Guest Experience revenue.

Another customer within the Guest Experience segment accounted for $9.9m of Group revenue in 2022 
(2021: $9.3m). 

9.  Revenue
Revenue primarily arises from the operation and licensing of virtual queuing solutions, the development and 
application of eCommerce ticketing, professional services, and licence sales in relation to point-of-sale and guest 
management software and related hardware. All revenue of the Group is from contracts with customers.

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Notes to the consolidated financial statements continued

9.  Revenue continued
Disaggregated revenue
The Group has disaggregated revenue into various categories in the following table which is intended to depict 
the nature, amount, timing and uncertainty of revenue recognition and to enable users to understand the 
relationship with revenue segment information provided in note 8. 

Contract balances
The following tables provide information about contract assets arising from contracts with customers.

Non current 
$000

375

Group

Current 
$000

3,614

Company

Total 
$000

Non current 
$000

Current 
$000

3,989

Year ended 31 December 2022

Year ended 31 December 2021

At 31 December 2021

At 31 December 2022

314

3,694

4,008

Breakdown of contract assets at 31 December 2022

Accrued income
Contract commissions

Breakdown of contract assets at 31 December 2021

Accrued income
Contract commissions
Capitalised contract costs

19

57

925

617

Group
$000

3,463
545
4,008

Group
$000

3,469
481
39
3,989

Total 
$000

944

674

Company
$000

594
80
674

Company
$000

909
35
–
944

The contract assets primarily relate to the Group’s rights to consideration for licence fees or professional 
services recognised but not billed. The contract assets are transferred to receivables when the rights become 
unconditional. This occurs when the Group issues an invoice to the customer in line with the contractually 
agreed terms and does not relate purely to the passage of time. The Group also capitalises commissions paid 
in connection with obtaining a contract and recognises the expense over the term of the agreement, testing 
for impairment annually. 

Primary geographic markets
UK
Other Europe
Australia/South Pacific/Asia
USA*
Canada*
Mexico*
Other Central and South America*

Product type
Licence fees
Support and maintenance
Platform fees
Virtual queuing
Ticketing and eCommerce
Professional services
Hardware
Other

Ticketing and 
Distribution
$000

Guest 
Experience
$000

Group
$000

Ticketing and 
Distribution
$000

Guest 
Experience
$000

24,636
3,085
4,797
56,285
3,216
2,618
619
95,256

2,749
7,122
–
–
77,795
3,070
1,384
3,136
95,256

2,441
3,233
1,975
36,276
302
247
–
44,474

–
–
3,007
28,179
12
12,918
50
308
44,474

27,077
6,318
6,772
92,561
3,518
2,865
619
139,730

2,749
7,122
3,007
28,179
77,807
15,988
1,434
3,444
139,730

14,939
1,443
3,219
52,915
2,429
829
156
75,930

2,162
7,281

–
62,587
1,555
1,265
1,080
75,930

2,179
1,808
1,318
43,123
215
221
–
48,864

–
–
2,592
32,888
23
11,914
1,439
8
48,864

Group
$000

17,118
3,251
4,537
96,038
2,644
1,050
156
124,794

2,162
7,281
2,592
32,888
62,610
13,469
2,704
1,088
124,794

Timing of transfer of goods and services
Point in time licence fees
Point in time virtual queuing/ticketing/
hardware/other
Over time maintenance, support, 
platform fees and professional services

2,749

–

2,749

2,162

–

2,162

82,315

28,549

110,864

64,932

34,358

99,290

10,192
95,256

15,925
44,474

26,117
139,730

8,836
75,930

14,506
48,864

23,342
124,794

Revenue included within point in 
time licence fees above related to the 
1,135
exercise or lapse of renewal rights
*   This disclosure has been enhanced to present disaggregated revenue for the USA and Mexico in 2021. USA and Canada were previously disclosed as a 

2,144

2,144

1,135

–

–

combined total. Mexico was previously disclosed aggregated with Other Central and South America. 

72

accesso Technology Group plc   |   Annual Report & Accounts 2022

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Financial Statements
Financial Statements

Notes to the consolidated financial statements continued

9.  Revenue continued
Contract balances continued
The following tables provide information about contract liabilities arising from contracts with customers.

At 31 December 2021

Non current
$000
914

Group

Current
$000
8,063

Total
$000
8,977

Non current
$000
22

Company

Current
$000
277

At 31 December 2022

616

4,920

5,536

5

203

Total
$000
299

208

Transfers of contract liabilities to revenue during the period were $9.0m Group, Company $271k (2021 – $8.6m 
Group, Company $386k). 

The contract liabilities primarily relate to support and maintenance services to be provided for ticketing software 
licences and guest management software, where the revenue is recognised over the terms of the agreements. 
The remaining balance of contract liabilities consists of material rights customers of the Group’s ticketing 
software receives at the time the contract is signed for right to use software licences, which allows them to 
renew at a discount in subsequent years. Refer to item (b) the Group’s revenue recognition policy table in note 4 
covering software licences and the related maintenance and support revenue. The revenue is recognised when 
the customer renews over the term of the contract or 5 years for contracts that do not have a term.

No revenue was recognised in the period ended 31 December 2022 or 2021 from performance obligations 
satisfied (or partially satisfied) in previous periods. 

Remaining performance obligations
No information is provided about remaining performance obligations at 31 December 2022 or 2021 that have 
an original expected duration of one year or less, as allowed by IFRS 15. 

The amount of revenue that will be recognised in future periods on contracts with material rights over future 
discounted licence fees is analysed as follows:

Material rights over discounted licence fee renewal

31 December 2022

31 December 2021

Less than  
1 year
$000
482

Between 1 and 
5 years
$000
591

Less than  
1 year
$000
865

Between 1 and 
5 years
$000
871

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accesso Technology Group plc   |   Annual Report & Accounts 2022

10.  Employees and Directors

Wages and salaries
Social security costs
Defined contribution pension costs
Share-based payment transactions

Headcount
The average monthly number of employees during the year was made up as follows:

Operations
Research & development
Sales & marketing
Finance & administration
Seasonal staff

2022
$000

51,203
4,102
1,662
2,629
59,596

2022

185
297
41
45
397
965

2021
$000

43,295
3,494
1,607
2,490
50,886

2021

172
259
38
44
311
824

Key management compensation
The key management of the Company in 2022 and 2021 are considered to be the Executive Directors, Non-
Executive Directors and the Chief Executive’s direct reports, being the Senior Vice Presidents of Engineering, 
Product and HR, the Vice President of POS Solutions, the President of Operations and the Chief Commercial 
Officer. Their remuneration is as follows: 

Salary
Fees*
Bonus
Short term non-monetary benefits
Contribution to retirement scheme
Employer’s social security costs
Share-based payments

2022
$000

2,206
374
1,944
115
69
74
1,855
6,637

2021
(Restated)* 
$000

1,974
376
1,385
102
55
63
1,733
5,688

* 

 Restated to include the fees paid to the Non-Executive Directors of $0.37m (2021: $0.38m). These were previously disclosed within the Director’s 
remuneration report on page 39, but not included within key management compensation.

Directors’ emoluments, details of share options exercised and outstanding, and pension contribution are disclosed 
on page 39 in the Directors’ remuneration report and form part of these audited financial statements. In respect of 
Directors’ remuneration, the disclosures required by Schedule 5 to Large and Medium-sized Companies and Groups 
(Accounts and Reports) Regulations 2008 are included in the detailed disclosures in the Directors’ remuneration report.

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Financial Statements

Notes to the consolidated financial statements continued

11.  Expenses by nature

Park operating costs 
Server costs (cost of goods sold)
Server costs (admin expenses)
Hardware equipment (cost of goods sold)
Commissions costs paid to distributors
Direct to consumer marketing spend (costs of goods sold)
Professional services wages and salaries (not included in note 10)
Contract labour
Other employee related costs
Depreciation – owned assets 
Depreciation – right of use assets 
Amortisation of intangible assets
Impairment/(Reversal of impairment) of intangible assets
Foreign exchange (gain)/loss

2022
$000

9,341
1,933
961
1,718
11,109
1,700
5,594
3,556
4,463
1,227
773
10,411
32
(272)

2021
$000

8,214
2,136
459
1,051
5,674
1,448
4,080
2,538
3,521
1,827
1,035
11,692
(1,707)
401

Auditor’s remuneration
During the period the following services were obtained from the Group’s auditor at a cost detailed below:

Fees payable to the Company’s auditors of the parent Company  
and consolidated accounts
Fees payable to the Company’s auditors for the audit of subsidiaries
Audit services (Current auditors)
Fees payable to the Company’s auditors of the parent Company and  
consolidated accounts
Fees payable to the Company’s auditors for the audit of subsidiaries
Audit services (Previous auditors)

12.  Finance income and expense
The table below details the finance income and expense for the current and prior periods:

Park operating costs are incurred to deliver the Group’s virtual queuing system where there is a requirement 
for the Group to provide onsite labour as well as other assistance in ensuring the software licence operates 
as intended. 

Server costs are split between cost of goods sold and administrative expenses. They represent the hosting costs 
incurred that are either directly attributable to revenue generating activities or a Group overhead. 

Other employee related costs include health insurance costs, professional development and recruitment.

Research and development gross spend*
Research and development capitalised to balance sheet (note 16)
Research and development recognised in operating profit

2022
$000
43,174
(2,155)
41,019

2021
$000
34,666
(720)
33,946

* 

 Research and development expenditure represents all costs incurred by the Group’s Engineering and Product functions. These costs include staff labour 
as well as software related expenditure.

Finance income:
Bank interest received
Interest received from customers
Gain on forward FX contracts
Total finance income

Finance costs:
Bank interest
Amortisation of capitalised refinance costs
Lease (note 29)
    Loss on forward foreign exchange contracts
    Interest on accrued balances
    Interest on sales tax accrual
Total finance costs
Net finance expense

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accesso Technology Group plc   |   Annual Report & Accounts 2022

2022
$000

699
38
737

–
–
–
737

2022
$000

232
–
–
232

(308)
(253)
(190)
–
–
185
(566)
(334)

2021
$000

–
–
–

317
352
669
669

2021
$000

35
1
3
39

(485)
(316)
(280)
(194)
(175)
–
(1,450)
(1,411)

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Financial Statements

Notes to the consolidated financial statements continued

13.  Tax
The table below provides an analysis of the tax charge for the periods ended 31 December 2022 and  
31 December 2021:

The differences between the actual tax charge for the period and the theoretical amount that would arise using 
the applicable weighted average tax rate are as follows:

2022
$000

12,417

3,336

30
–
(195)
247
195
(967)
–
–
(141)
(144)
2,361

2021
$000

12,110

2,906

142
(11)
(179)
(243)
–
36
(12,619)
363
–
(303)
(9,908)

UK corporation tax 
Current tax on income for the period 
Adjustment in respect of prior periods 

Overseas tax 
Current tax on income for the period 
Adjustment in respect of prior periods 

Total current taxation 

Deferred taxation
Original and reversal of temporary difference – for the current period
Impact on deferred tax rate changes
Original and reversal of temporary difference – for the prior period

Total taxation charge/(benefit)

2022
$000

750
(40)
710

690
453
1,143
1,853

1,641
(967)
(166)
508
2,361

2021
$000

975
(49)
926

165
(9)
156
1,082

(10,889)
84
(185)
(10,990)
(9,908)

Profit/(loss) on ordinary activities before tax 

Tax at United States tax rate of 26.87% (2021: 24%)

Effects of:
    Expenses not deductible for tax purposes 
    Refunds received
    Profit subject to foreign taxes at a lower marginal rate
    Adjustment in respect of prior period – income statement 
    Share options
    Impact of rate changes
    Deferred tax on US losses (recognised)
    Recognition of uncertain tax positions 
    Research and Development credits utilised
    Other 
Total taxation charge/(benefit) 

75

accesso Technology Group plc   |   Annual Report & Accounts 2022

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Financial Statements
Financial Statements

Notes to the consolidated financial statements continued

13.  Tax continued
Deferred taxation

Group
At 31 December 2020

Credited to income
Credited directly to equity 
Foreign currency translation
At 31 December 2021 

(Charged)/credited to income 
Credited directly to equity 
Foreign currency translation
At 31 December 2022

Company 
At 31 December 2020

Charged to income 
Credited directly to equity 
Foreign currency translation
Netted against the asset
At 31 December 2021

Charged to income
Credited directly to equity 
Foreign currency translation
Netted against the asset
At 31 December 2022

76

accesso Technology Group plc   |   Annual Report & Accounts 2022

The following table summarises the recognised deferred tax asset and liability:

Asset
$000

Liability 
$000

7,701

(7,580)

7,651
921
(13)
16,260

(1,404)
448
(25)
15,279

–

9
18
–
(27)
–

22
(18)
(9)
5
–

3,339
–
5
(4,236)

896
–
46
(3,294)

(605)

238
–
4
27
(336)

134
–
44
(5)
(163)

Group 
Recognised asset
Tax relief on unexercised employee share options 
Short-term timing differences 
Net operating losses & tax credits
S163(j) US interest disallowance
Deferred tax asset

Recognised liability 
Capital allowances in excess of depreciation 
Short-term timing differences
Business combinations
Deferred tax liability 

Company 
Recognised asset 
Tax relief on unexercised employee share options 
Short-term timing differences 
Offset against Company deferred tax asset
Deferred tax asset

Recognised liability 
Capital allowances in excess of depreciation
Short-term timing differences
Offset against Company deferred tax asset
Deferred tax liability

Group
Unrecognised asset
Net operating losses and available tax credits – US 
Unrecognised deferred tax asset

2022
$000

2021 
$000

3,034
2,682
9,563
–
15,279

(204)
(1,025)
(2,065)
(3,294)

57
28
(85)
–

(248)
–
85
(163)

–
–

2,042
2,767
11,445
6
16,260

(1,399)
(935)
(1,902)
(4,236)

68
22
(90)
–

(426)
–
90
(336)

–
–

The tax rate in the US rate remained at 21%, before state taxes. Deferred tax assets and liabilities were measured 
at a rate 21% (2021: 21%) plus state taxes in the US.

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Financial Statements
Financial Statements

Notes to the consolidated financial statements continued

Ongoing tax assessments and related tax risks 
The Group has undertaken a review of potential tax risks and current tax assessments, and whilst it is not 
possible to predict the outcome of any current or future tax enquiries, adequate provisions are considered to 
have been included in the Group accounts to cover any expected estimated future settlements.

In common with many international groups operating across multiple jurisdictions, certain tax positions taken 
by the Group are based on industry practice and external tax advice or are based on assumptions and involve a 
degree of judgement. It is considered possible that tax enquiries on such tax positions could give rise to material 
changes in the Group’s tax provisions.

The Group is consequently, from time to time, subject to tax enquiries by local tax authorities and certain tax 
positions related to intercompany transactions may be subject to challenge by the relevant tax authority. 

The Group has recognised provisions where it is not probable that tax positions taken will be accepted, totalling 
$0.9m (2021: $0.9m) in relation to availability of international R&D claims.

The US losses recognised in the year were assessed under the section 382 US tax legislation to validate they 
can be utilised. This assessment will need to be conducted on an annual basis to determine if any restriction 
is required.

14.  Result of parent Company
As permitted by Section 408 of the Companies Act 2006, the profit and loss account of the parent Company is 
not presented as part of these financial statements. The parent Company’s profit for the financial year ended 31 
December 2022 was $1.01m (2021: profit of $19.1m).  

13.  Tax continued
Deferred taxation continued
An increase in the UK corporation rate from 19% to 25% (effective 1 April 2023) was substantively enacted on 
24 May 2021. This will increase the Company’s future current tax charge accordingly. The deferred tax assets and 
liabilities at 31 December 2022 have been calculated based on these rates, reflecting the expected timing of 
reversal of the related temporary and timing differences (2021: 25%).

There are no material unrecognised deferred tax assets. 

The critical assumptions used in the assessment for the recognition of the deferred tax asset on US losses and 
available tax credits are discussed in note 6.

Taxation and transfer pricing
The Group is an international technology business and, as such, transfer pricing arrangements are in place to 
cover funding arrangements, management costs and the exploitation of IP between Group companies. Transfer 
prices and the policies applied directly affect the allocation of Group-wide taxable income across a number 
of tax jurisdictions. While transfer pricing entries between legal entities are on an arm’s length basis, there is 
increasing scrutiny from tax authorities on transfer pricing arrangements. This could result in the creation of 
uncertain tax positions. 

The Group provides for anticipated risks, based on reasonable estimates, for tax risks in the respective countries 
in which it operates. The amount of such provisions can be based on various factors, such as experience with 
previous tax audits and differing interpretations of tax regulations by the taxable entity and the responsible 
authority. Uncertainties exist with respect to the evolution of the Group following international acquisitions 
holding significant IP assets, interpretation of complex tax regulations, changes in tax laws, and the amount and 
timing of future taxable income. 

Given the wide range of international business relationships and the long-term nature and complexity of 
existing contractual agreements, differences arising between the actual results and the assumptions made, 
or future changes to such assumptions, could necessitate future adjustments to tax income and expense 
already recorded.

Uncertainties in relation to tax liabilities are provided for within income tax payable to the extent that it is 
considered probable that the Group may be required to settle a tax liability in the future. Settlement of tax 
provisions could potentially result in future cash tax payments; however, these are not expected to result in an 
increased tax charge as they have been fully provided for in accordance with management’s best estimates of 
the most likely outcomes.

77

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Financial Statements
Financial Statements

Notes to the consolidated financial statements continued

15.  Earnings per share
Basic earnings per share is calculated by dividing the earnings attributable to ordinary shareholders by the 
weighted average number of ordinary shares outstanding during the period. Own shares held by the Employee 
Benefit Trust are eliminated from the weighted average number of shares.

Diluted earnings per share is calculated by dividing the net profit attributable to ordinary shareholders, after 
adjustments for instruments that dilute basic earnings per share, by the weighted average of ordinary shares 
outstanding during the period (adjusted for the effects of dilutive instruments).

Earnings for adjusted earnings per share, a non-GAAP measure, are defined as profit before tax before the 
deduction of amortisation related to acquisitions, impairment of intangible assets, acquisition costs, deferred 
and contingent consideration linked to continued employment, and costs related to share-based payments, less 
tax at the effective rate on tax impacted items.

The table below reflects the income and share data used in the total basic, diluted, and adjusted earnings per 
share computations.

Profit attributable to ordinary shareholders ($000)

Basic EPS
Denominator
Weighted average number of shares used in basic EPS (000s)
Basic earnings per share (cents)

Diluted EPS
Denominator
Weighted average number of shares used in basic EPS (000s)
Effect of dilutive securities
    Options (000s)
Weighted average number of shares used in diluted EPS (000s)
Diluted earnings per share (cents)

2022
$000

2021 
$000

10,056

22,018

41,196
24.41

41,240
53.39

41,196

1,692
42,888
23.45

41,240

1,552
42,792
51.45

Adjusted EPS 
Profit attributable to ordinary shareholders ($000) 
Adjustments for the period related to:
Amortisation relating to acquired intangibles from acquisitions
Impairment of intangible assets
Reversal of impairment of intangible assets
Share-based compensation and social security costs on unapproved options

Net tax related to the above adjustments (2022: 9.7%, 2021: 0.8%):

2022
$000

2021 
$000 

10,056

22,018

1,667
32
–
2,629
14,384
418

2,371
–
(1,707)
2,490
25,172
26

Adjusted profit attributable to ordinary shareholders ($000)

14,802

25,198

Adjusted basic EPS
Denominator
Weighted average number of shares used in basic EPS (000s)
Adjusted basic earnings per share (cents)

Adjusted diluted EPS
Denominator
Weighted average number of shares used in diluted EPS (000s)
Adjusted diluted earnings per share (cents)

41,196
35.93

41,240
61.10

42,888
34.51

42,792
58.88

No LTIP awards were excluded in the calculation of diluted EPS as at 31 December 2022. As at 31 December 
2021, 37,583 LTIP awards were excluded because their exercise was contingent on the satisfaction of certain 
criteria that had not been met.

78

accesso Technology Group plc   |   Annual Report & Accounts 2022

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Financial Statements
Financial Statements

Notes to the consolidated financial statements continued

16.  Intangible assets
The cost and amortisation of the Group’s intangible fixed assets are detailed in the following table:

Customer 
relationships 
& supplier 
contracts
$000

Goodwill
$000

Trademarks
$000

Acquired 
internally 
developed 
intellectual 
property
$000

Patent  
& IPR costs
$000

Development 
costs
$000

Totals 
$000

Cost
At 31 December 2020

117,511

18,314

1,841

53,037

783

74,563

266,049

Foreign currency translation
Additions
Disposals
At 31 December 2021

(135)
–
–
117,376

–
–
(4,737)
13,577

–
–
(1,372)
469

9
–
(28,620)
24,426

(4)
–
–
779

(53)
720
(17,932)
57,298

(183)
720
(52,661)
213,925

Foreign currency 
translation
Additions
Disposals
At 31 December 2022

Amortisation/Impairment
At 31 December 2020

Foreign currency translation
Charged
Reversal of impairment
Disposal
At 31 December 2021

Foreign currency 
translation
Charged
Impairment
Disposal
At 31 December 2022

(2,236)
–
–
115,140

–
–
–
13,577

–
–
–
469

–
–
–
24,426

(96)
1,140
(717)
1,106

(1,065)
2,155
(71)
58,317

(3,397)
3,295
(788)
213,035

17,403

14,158

1,837

51,547

671

50,930

136,546

–
–
–

17,403

–
–
–
–
17,403

–
882
(301)
(4,737)
10,002

–
1,183
–
–
11,185

–
1
–
(1,372)
466

9
1,490
(484)
(28,620)
23,942

(4)
28
–
–
695

(41)
9,291
(922)
(17,929)
41,329

(36)
11,692
(1,707)
(52,658)
93,837

–
1
–
–
467

–
484
–
–
24,426

(74)
198
–
(683)
136

(850)
8,545
32
(58)
48,998

(924)
10,411
32
(741)
102,615

Net book value
At 31 December 2022

97,737

2,392

At 31 December 2021

99,973

3,575

2

3

–

970

9,319

110,420

484

84

15,969

120,088

79

accesso Technology Group plc   |   Annual Report & Accounts 2022

The cost and amortisation of the Company’s intangible fixed assets are detailed in the following table:

Cost
At 31 December 2020

Foreign currency translation
Additions
Disposals
At 31 December 2021

Foreign currency translation
Additions
Disposals
At 31 December 2022

Amortisation
At 31 December 2020

Foreign currency translation
Charged
At 31 December 2021

Foreign currency translation
Charged
Impairment
Disposals
At 31 December 2022

Net book value
At 31 December 2022

At 31 December 2021

Patent costs
$000

Development 
costs
$000

Totals
$000

597

(4)
–
–
593

(88)
–
(415)
90

507

(4)
28
531

(80)
14
–
(403)
62

28

62

9,887

10,484

(76)
399
(3)
10,207

(1,070)
1,006
(59)
10,084

5,496

(73)
1,984
7,407

(843)
1,147
32
(59)
7,684

(80)
399
(3)
10,800

(1,158)
1,006
(474)
10,174

6,003

(77)
2,012
7,938

(923)
1,161
32
(462)
7,746

2,400

2,428

2,800

2,862

Capitalised development costs are not treated as a realised loss for the purpose of determining the Company’s 
distributable profits as the costs meet the conditions requiring them to be treated as an asset in accordance 
with IAS 38.

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Financial Statements
Financial Statements

Notes to the consolidated financial statements continued

16.  Intangible assets continued
Impairment testing of goodwill
The Group is required to test, on an annual basis, whether goodwill has suffered any impairment or where 
indicators of impairment exist. The recoverable amount is determined based on value-in-use calculations. The 
use of this method requires the estimation of future cash flows and the determination of a discount rate in order 
to calculate the present value of the cash flows. The goodwill balances of the Group are monitored and tested at 
an operating segment level, further details on their composition are set out below. 

The carrying amount of goodwill is allocated as follows:

Ticketing and Distribution (CGU1, 2, 3 and 6)*
accesso LoQueue (CGU5) **

2022
$000

69,235
28,500
97,735

2021
$000

71,473
28,500
99,973

* 

 Comprises accesso, LLC; Siriusware Inc; accesso Passport trading within Accesso Australia PTY Limited being CGU1; VisionOne Worldwide Limited & its 
subsidiaries and accesso ShoWare trading within Accesso Australia PTY Limited being CGU2; Ingresso Group Limited & subsidiaries as CGU 3 and Lo-Q 
Limited as CGU 6. 

**   Comprises the accesso LoQueue trading within accesso Technology Group plc, Lo-Q, Inc., Lo-Q Service Canada Inc and Accesso Australia PTY Limited as CGU 5. 

The below table sets out the intangible asset impairments recorded within accesso LoQueue, The Experience 
Engine and the Ticketing and Distribution segment:

2022 
accesso
LoQueue
$000

2022
The 
Experience 
Engine
$000

2022
Ticketing 
and 
Distribution
$000

Intangible assets
Impairment of specific 
development projects*
Impairment charge recorded 
within administrative expense

–

32

32

–

–

–

–

–

–

2021
accesso
 LoQueue
(Restated)*
$000

2021
The 
Experience 
Engine
(Restated)*
$000

2021
Ticketing 
and 
Distribution
$000

–

–

–

–

–

–

–

–

–

2022
Total
$000

–

32

32

2021
Total
$000

–

–

–

* 

 Restated to present accesso LoQueue (CGU 5) and The Experience Engine (CGU 4) separately. These were previously disclosed in 2021 aggregated as the 
Guest Experience segment.

A review of all project development costs capitalised was performed at year end with $0.03m impairment 
charges recorded. 

The below table sets out the intangible asset impairments recorded within accesso LoQueue, The Experience 
Engine and the Ticketing and Distribution segment:

2022
accesso 
LoQueue
$000

2022
The 
Experience 
Engine
$000

2022
Ticketing 
and 
Distribution
$000

2021
accesso
 LoQueue
(Restated)*
$000

2022
Total
$000

2021
The 
Experience 
Engine
(Restated)*
$000

2021
Ticketing 
and 
Distribution
$000

Intangible assets
Impairment of specific 
development projects
Impairment (credit) recorded 
within administrative expense

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

(785)

(922)

(1,707)

–

–

–

2021
Total
$000

(785)

(922)

(1,707)

* 

 Restated to present accesso LoQueue (CGU 5) and The Experience Engine (CGU 4) separately. These were previously disclosed in 2021 aggregated as the 
Guest Experience segment.

The key assumptions used in the value in use calculations are as follows, note that CGU 4 and 6’s inputs are used 
for the assessment of intangible assets other than goodwill:

2022

2021*

Pre-tax discount rate (%)
Ticketing and Distribution (CGU 1, 2, 3 & 6)** 
The Experience Engine (CGU 4)
accesso LoQueue*** (CGU 5)
Average annual EBITDA growth rate during forecast period (average %)
Ticketing and Distribution (CGU 1, 2, 3 & 6)** 
The Experience Engine (CGU 4)
accesso LoQueue*** (CGU 5)
Terminal growth rate (%)
Ticketing and Distribution (CGU 1, 2, 3 & 6)** 
The Experience Engine (CGU 4)
accesso LoQueue*** (CGU 5)
Period on which detailed forecasts based (years)
Ticketing and Distribution (CGU 1, 2, 3 & 6)**
The Experience Engine (CGU 4)
accesso LoQueue*** (CGU 5)

16.6%
16.6%
16.8%

19.7%
10.2%
15.1%

2.0%
2.0%
2.0%

5
5
5

13.2%
13.3%
13.3%

2.0%
10.2%
7.2%

2.0%
2.0%
2.0%

5
5
5

* 

** 

 Key assumptions were previously disclosed separately for each individual CGU. This has been amended to present as an average for the Ticketing and 
Distribution segment (CGUs 1, 2, 3 & 6), which is the level at which the goodwill impairment assessment has been performed.
 Comprises accesso, LLC; Siriusware, Inc.; VisionOne Worldwide Limited & its subsidiaries; Ingresso Group Limited & subsidiaries; accesso Passport/
accesso ShoWare trading within Accesso Australia PTY Limited and Lo-Q Limited (CGUs 1, 2, 3 and 6).

***  Comprises accesso LoQueue trading within accesso Technology Group plc; Lo-Q, Inc.; Lo-Q Service Canada Inc and Accesso Australia PTY Limited.

80

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Financial Statements
Financial Statements

Notes to the consolidated financial statements continued

16.  Intangible assets continued
Impairment testing of goodwill
Operating margins have been based on experience, where possible, and future expectations in the light of 
anticipated economic and market conditions. Growth rates beyond the formally budgeted period are based 
on economic data pertaining to the industry and region concerned. 

Pre-tax discount rate

The discount rates applied to all CGUs was a pre-tax measure estimated based on comparable listed company 
gearing and capital structures, an equity risk premium and risk-free rate applicable to the country, small stock 
premium relative to the market and size of business and an appropriate cost of debt relative to market conditions.

Reversal of impairment of The Experience Engine (‘TE2’) intangible assets –  
Cash Generating Unit (‘CGU’) 4 as at 31 December 2021
As at 31 December 2021 the recoverable value of the TE2 CGU was significantly improved following a period 
of strong trading, improved cost control and efficiency of the CGU. A review was conducted of the $29.2m of 
intangible assets impaired in 2019, updated to 31 December 2021 based on their original useful economic 
lives (periods of 2–5 years), to assess each category of asset to determine if they remain in existence and are 
generating economic returns. As a result of this reassessment of the conditions as at 31 December 2021, 
$0.9m of development costs, $0.3m of acquired customer relationships and $0.5m of acquired intellectual 
property was reversed with a credit of $1.7m to administrative expense. The recoverable value of the CGU was 
determined on a value in use basis using the assumptions and inputs noted above, the $1.707m reversal is not 
sensitive to changes in these assumptions due to a significant amount of headroom in excess of the revised book 
value of the TE2 CGU. The recoverable value of the CGU was determined to be $25.0m as at 31 December 2021.

Sensitivity analysis
If any of the following changes were made to the following key assumptions the carrying value and recoverable 
amount would be equal as at 31 December 2022. A considerable amount of judgement is applied in setting 
discount rates, forecasts and terminal values, all of which will be impacted by the current uncertainty in the market 
and the speed at which our customers and the wider macro markets recover from the impacts of COVID-19.

81

accesso Technology Group plc   |   Annual Report & Accounts 2022

Ticketing and Distribution*

accesso LoQueue**

2022
Increase by 
11.7%
Reduce by 
45.0%

EBITDA Growth rate 
during detailed 
forecast period 
(average)
Terminal growth rate Reduce by 27.6% 
to a terminal rate 
of -25.6%
$79,790

Excess over carrying 
value ($000)

2021
Increase by 4.6%

Reduce by 33.5%

2022
Increase by 
14.7%
Reduce by 
48.4%

2021
Increase by 14.3%

Reduce by 62.2%

Reduce by 7.5% to 
a terminal rate 
of -5.5%
$42,843

Reduce by 52.0% 
to terminal rate 
of -50.0%
$44,791

Reduce by 37.0% to 
terminal rate 
of -35%
$79,147

* 

 Comprises accesso, LLC; Siriusware, Inc.; VisionOne Worldwide Limited & its subsidiaries, Ingresso Group Limited & subsidiaries; accesso Passport/accesso 
ShoWare trading within Accesso Australia PTY Limited and Lo-Q Limited (CGUs 1, 2, 3 and 6).

**   Comprises the accesso LoQueue trading within accesso Technology Group plc; Lo-Q, Inc.; Lo-Q Service Canada Inc and Accesso Australia PTY Limited (CGU 5).

We do not consider there are any plausible changes in assumptions that would give rise to an impairment in 
Ticketing and Distribution or accesso LoQueue over the next financial year. 

Environmental risk in cash flows 
It is expected that air travel will be reduced in response to both COVID-19 in the near-term and then longer term 
in response to climate change agendas, we have considered this risk in our cash flow forecasting for impairment 
testing. The majority of the venues we serve have typically localised customer bases rather than being reliant on 
destination travel, consequently we consider the risk as minimal on our forecasts. 

Development costs not yet available for use
Development cost assets not yet available for use reside in the CGUs as follows and are considered annually for 
impairment in line with the goodwill attached to those CGUs. These capitalised costs relate to development 
projects which have not been put into use as at the year-end:

Entity name (and CGU) 

accesso, LLC & Siriusware, Inc. (CGU 1)
ShoWare (CGU 2)
accesso Technology Group plc (CGUs 5 and 6)

2022
$000

518
70
1,289

2021
$000

–
–
386

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Financial Statements

Notes to the consolidated financial statements continued

17.  Property, plant and equipment
The cost and depreciation of the Group’s tangible fixed assets are detailed in the following table:

The cost and depreciation of the Company’s tangible fixed assets are detailed in the following table:

Cost
At 31 December 2020

Foreign currency translation
Additions
Disposals
At 31 December 2021

Foreign currency translation
Additions
Disposals
At 31 December 2022

Depreciation
At 31 December 2020

Foreign currency translation
Charged
Disposals
At 31 December 2021

Foreign currency translation
Charged
Disposals
At 31 December 2022

Net book value
At 31 December 2022

At 31 December 2021

Installed 
systems
$000

Plant, machinery 
and office 
equipment
$000

Furniture & 
fixtures
$000

Leasehold 
improvements
$000

1,809

3,302

2,108

(4)
802
(972)
1,635

(19)
197
(10)
1,803

(12)
928
(532)
3,686

(106)
516
(1,088)
3,008

1,034

2,542

(4)
915
(867)
1,078

(12)
414
(7)
1,473

330

557

(12)
586
(521)
2,595

(81)
572
(1,043)
2,043

965

1,091

(3)
10
(92)
2,023

(71)
20
(836)
1,136

1,394

(3)
266
(92)
1,565

(60)
189
(757)
937

199

458

505

–
–
(18)
487

–
34
(244)
277

315

–
60
(18)
357

–
52
(241)
168

109

130

Totals
$000

7,724

(19)
1,740
(1,614)
7,831

(196)
767
(2,178)
6,224

5,285

(19)
1,827
(1,498)
5,595

(153)
1,227
(2,048)
4,621

1,603

Cost
At 31 December 2020

Foreign currency translation
Additions
Disposals
At 31 December 2021

Foreign currency translation
Additions
Disposals
At 31 December 2022

Depreciation
At 31 December 2020

Foreign currency translation
Charged
Disposals
At 31 December 2021

Foreign currency translation
Charged
Disposals
At 31 December 2022

Net book value
At 31 December 2022

2,236

At 31 December 2021

Installed 
systems
$000

Plant, machinery 
and office 
equipment
$000

Furniture &  
fixtures
$000

181

(3)
22
(42)
158

(16)
27
–
169

55

(4)
84
(42)
93

(10)
53
–
136

33

65

900

(6)
137
(25)
1,006

(107)
50
(27)
922

588

(7)
216
(25)
772

(83)
111
(19)
781

141

234

696

(6)
–
–
690

(71)
–
–
619

473

(5)
77
–
545

(57)
36
–
524

95

145

Totals
$000

1,777

(15)
159
(67)
1,854

(194)
77
(27)
1,710

1,116

(16)
377
(67)
1,410

(150)
200
(19)
1,441

269

444

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Governance
Governance

Financial Statements
Financial Statements

Notes to the consolidated financial statements continued

18.  Investments
Investment in subsidiaries
The investment balance on the Company’s books at 31 December 2022 is as detailed below:

Cost
At 31 December 2021
Capital contribution to subsidiaries 1
Foreign currency translation
At 31 December 2022

Cost
At 31 December 2020 
Capital contribution to subsidiaries 1
Capitalisation of intercompany loan balance with US subsidiary
Reversal of impairment of investment in US subsidiary 2
Foreign currency translation
At 31 December 2021 

$000
Net Book Value

184,768
2,490
(19,606)
167,652

61,570
2,366
107,265
15,949
(2,382)
184,768

1  Capital contribution to subsidiaries represents share-based payment charges for awards made to employees of the subsidiary companies.
2  Reversal of investment impairment.

The US subsidiary impairments recognised in 2020 in respect of Lo-Q, Inc. of $15.9m was reversed in 2021 
following a period of high cash generation by the collective CGUs and forecasts which now demonstrate a 
recoverable value in excess of the prior year’s impairment charges. Lo-Q Inc is the intermediate US parent and 
therefore the value was calculated based on a value in use model using the inputs of CGU 1, 2, 4 and 5 per note 
16. The value in use is not sensitive to plausible movements in either the pre-tax discount rate or the EBITDA 
growth rate during the forecast period. The recoverable value of the investment was determined to be $205.1m 
as at 31 December 2021.

Name

Country of incorporation

interest % Voting Rights

% Ownership 

Lo-Q, Inc. (1)
Lo-Q Service Canada Inc (1)
Lo-Q (Trustees) Limited (2)
accesso, LLC. (1)
Siriusware, Inc. (1)
Lo-Q Limited (2)
VisionOne Worldwide Limited (3)
VisionOne, Inc. (1)
VisionOne S.A. de C.V. (4)
ShoWare Brazil Ltda (5)
Accesso Australia PTY Limited (6)
Blazer and Flip Flops Inc (1)
Ingresso Group Limited (2)
accesso Netherlands BV (7)
Accesso (Shanghai) Co., Ltd (8)
Ingresso US, Inc. (9)
Ingresso USA, Inc. (1)
Accesso Solutions, LLC (1)

All shares owned are ordinary shares.

(10) United States of America
(10) Canada
(10) United Kingdom
(11) United States of America
(11) United States of America
(10) United Kingdom 
(10) British Virgin Islands
(11) United States of America
(11) Mexico
(11) Brazil
(10) Australia
(11) United States of America
(10) United Kingdom
(11) Netherlands
(10) China
(11) United States of America
(11) United States of America
(11) United States of America

100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100

100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100

As required by the Companies Act, the registered addresses of each business are:

(1)  Registered address of 100 Technology Park, Suite 165, Lake Mary, FL USA
(2)  Registered address of Unit 5, The Pavilions, Ruscombe Park, Twyford, Berkshire RG10 9NN, UK
(3)  Registered address of Geneva Place, PO Box 3469, Waterfront Drive, Road Town, British Virgin Islands
(4)  Registered address of Montecito #38, Piso 42 Oficinas 12 Colonia Napoles, 03810, Mexico City, Mexico, D.F.
(5)  Registered address of Rua Realengo, 140 – Vila Madalena , Sao Paulo, Sao Paulo, Brazil, Zip Code 05451-030
(6)  Registered address of PO Box 432, Chatswood, NSW 2057, Australia
(7)  Registered address of Butterwick 1, London, W6 8DL, UK
(8)  Registered address of No.778, Chuangxin West Road, FTA, Shanghai, China
(9)  Registered address of 19C Trolley Square, Wilmington, Delaware, DE 19806, USA
(10) Wholly owned subsidiary directly by accesso Technology Group plc
(11) Owned through wholly owned subsidiary of accesso Technology Group plc

accesso, LLC; Siriusware, Inc.; VisionOne, Inc. and Blazer and Flip Flops Inc are 100% owned by Lo-Q, Inc. VisionOne 
do Brazil Ltda and VisionOne do Mexico Ltda are 100% owned by VisionOne Worldwide Ltd. ShoWare Do Brazil 
Ltda is 100% owned by VisionOne do Brazil Ltda.

83

accesso Technology Group plc   |   Annual Report & Accounts 2022

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Governance

Financial Statements
Financial Statements

Notes to the consolidated financial statements continued

18.  Investments continued
Investment in subsidiaries continued
The trade for both Lo-Q, Inc. and Lo-Q Service Canada Inc is that of the application of virtual queue 
technologies, Accesso Australia PTY Limited includes both ticketing and virtual queuing customers pertaining 
to that region. The trade of accesso, LLC, Siriusware, Inc., the VisionOne subsidiaries, Ingresso Group Limited and 
Blazer and Flip Flops Inc is primarily that of ticketing, point-of-sale and experience management technology 
solutions. Lo-Q (Trustees) Limited formerly operated an employee benefit trust on behalf of accesso Technology 
Group plc to provide benefits in accordance with the terms of a joint share ownership plan which no longer 
exists, this entity was dormant during 2022 and 2021. 

The Group’s financial assets are short term in nature. In the opinion of the Directors, the book values 
approximate to their fair value. No expected credit losses have been recognised on accrued income, contract 
assets or other debtors as these are not considered material. An expected credit loss provision has been 
recognised in the Company financial statements of $0.6m (2021: $0.4m) in respect of intercompany receivables 
due from subsidiary undertakings. 

Included within trade debtors are amounts owed to the Group from ticket sales, equating to the total value of 
the ticket and the commission earned by the Group. The value of the ticket, less the commission, is payable to 
the supplier of the ticket, and is not revenue to the Group.

19.  Inventories

Stock

Group

Company

2022
$000
499
499

2021
$000
286
286

2022
$000
15
15

2021
$000
50
50

The amount of inventories recognised as an expense and charged to cost of sales for the year ended 31 
December 2022 was $0.5m (2021: $1.9m). 

21.  Trade and other payables

Current
Trade creditors
Current other creditors
Amounts owed to Group undertakings
Accruals
Social security and other taxes

Group

2022
$000

17,624
1,347
–
11,654
1,465
32,090

2021
$000

13,222
763
–
13,501
1,733
29,219

Company

2022
$000

360
70
11,313
1,372
271
13,386

2021
$000

476
47
5,142
1,419
218
7,302

20.  Trade and other receivables

Trade debtors
Other debtors
Amounts owed by Group undertakings
Financial assets

Prepayments

Group

Company

2022
$000

23,462
1,249
–
24,711

4,074
28,785

2021
$000

15,032
910
–
15,942

2,863
18,805

2022
$000

4,421
359
2,488
7,268

1,397
8,665

2021
$000

2,101
602
3,366
6,069

628
6,697

Included within trade and other payables are financial instruments of $21.7m and $12.5m for Group and 
Company respectively. Financial instruments comprise of trade creditors, current other creditors, amounts owed 
to Group undertakings and a portion of accruals where there is an obligation for them to be cash settled. Of the 
$11.7m of accruals for Group, $2.7m (2021: $5.4m) constitute financial liabilities and of the $1.3m for Company, 
$0.8m (2021: $0.8m) are financial liabilities. 

The Group’s financial liabilities are generally short-term in nature. In the opinion of the Directors the book values 
approximate to their fair value. Included within trade creditors are amounts payable to ticket suppliers. In certain 
agreements, the Group receives the total cash from the sale of the ticket.

84

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Governance

Financial Statements
Financial Statements

Notes to the consolidated financial statements continued

22.  Borrowings

Bank loans
Arrangement fees, less amortised cost*

Group

Company

2022
$000

–
(356)
(356)

2021
$000

–
(590)
(590)

2022
$000

–
(356)
(356)

2021
$000

–
(590)
(590)

*  While the Group remains undrawn on the loan facility, capitalised arrangement fees are included within Other Debtors.

On 19 March 2021 the Group refinanced with Investec Bank PLC and discharged its two drawn borrowings with 
Lloyds Bank plc of £13.2m and $8.9m. The Group has a 3-year £18m Coronavirus Large Interruption Scheme 
Loan revolving credit facility at a 3.75% margin, expiring in March 2024. The facility is subject to quarterly 
covenant tests on minimum revenue and minimum liquidity for 2 years to December 2022; from March 2023 
additional covenants are added for leverage and interest cover. Total arrangement fees incurred on the Investec 
facility were $0.8m. The facility remains undrawn at the balance sheet date and the Group did not breach any 
covenants during 2022.

23.  Called up share capital

Ordinary shares of 1p each

Opening balance
Issued in relation to exercised share options
Closing balance

Number

41,267,376
127,271
41,394,647

$000

596
1
597

Number

41,215,291
52,085
41,267,376

$000

595
1
596

2022

2021

During 2022, 127,271 shares (2021: 52,085 shares), with a nominal value $1,549 (2021: $726), were allotted 
following the exercise of share options. 

The number of shares held by the accesso Technology Group plc Employee Benefit Trust as at 31 December 2022 
was 761,971 shares (2021: Nil). 761,971 shares (2021: Nil) were purchased by the Employee Benefit Trust during 
the year.

The holders of ordinary shares are entitled to receive dividends as declared from time to time and are entitled to 
one vote per share at meetings of the Company.

Following the adoption of new Articles of Association on 12 April 2011 the Company no longer has an 
authorised share capital limit.

All issued share capital is fully paid as at 31 December 2022. 

85

accesso Technology Group plc   |   Annual Report & Accounts 2022

24.  Reserves
The following describes the nature and purpose of each reserve within equity: 

Reserve
Share premium:
Own shares held in trust: Weighted average cost of own shares held by the accesso Technology Employee 

Description and purpose
Amount subscribed for share capital in excess of nominal value

Merger relief reserve:

Retained earnings:
Translation reserve:

Benefit Trust
The merger relief reserve represents the difference between the fair value and 
nominal value of shares issued on the acquisition of subsidiary companies, where 
the Company has taken advantage of merger relief
All other net gains and losses and transactions not recognised elsewhere
Gains/losses arising on retranslating the net assets of overseas operations into US dollars

25.  Pension commitments
The Group operates defined contribution pension schemes in the UK and US. The assets of each scheme are 
held separately from those of the Group in independently administered funds. The pension charge represents 
contributions payable by the Group to the funds. The amounts related to the charge in the period and payable 
at period end are:

Pension charge in the period
Payable to the funds (included within other creditors)

26.  Related party disclosures
Ultimate controlling party
There is no ultimate controlling party.

2022
$000

1,662
102

2021
$000

1,607
253

Subsidiaries
All intercompany revenues, expenses, and balances between the Company and its subsidiaries, which are 
related parties, have been eliminated on consolidation and have not been included in this note. These 
transactions are carried out on an arms-length basis.

Contents Generation – PageContents Generation – Sub PageContents Generation – SectionStrategic Report
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Governance
Governance

Financial Statements
Financial Statements

Notes to the consolidated financial statements continued

27.  Share-based payment schemes and transactions
Share option schemes
At 31 December 2022 the following share-based incentives were outstanding in respect of the ordinary shares:

Equity-settled share option schemes
Details of the number of share-based incentives and the weighted average exercise price (WAEP) outstanding 
during the period are as follows:

Number of 
shares

Period of Option

Price per share

2022

2021

Number

WAEP (pence)

Number

WAEP (pence)

Scheme

EMI Scheme

UK CSOP Scheme

UK unapproved Scheme

US Scheme

Other schemes

Long-term incentive plan

Share plan 2021

5,000
2,500
20,805
32,120
6,600
9,050
1,895
20,000
14,000
28,900
50,350
113,650
7,500
99,400
98,820
2,350
8,000
11,320
582,567
277,544
99,500
296,041
273,164
6,148
132,450
10,525
2,555
2,212,754

25 April 2015 to 25 April 2023
23 January 2017 to 22 January 2024
22 March 2020 to 21 March 2028
13 May 2022 to 13 May 2029
15 April 2018 to 15 April 2025
29 April 2019 to 28 April 2026
22 March 2020 to 21 March 2028
30 March 2021 to 21 March 2028
25 April 2015 to 25 April 2023
23 January 2018 to 22 January 2024
15 April 2018 to 15 April 2025
29 April 2019 to 28 April 2026
12 July 2020 to 21 March 2028
21 March 2021 to 21 March 2028
13 May 2022 to 13 May 2029
29 April 2019 to 28 April 2026
22 March 2021 to 22 March 2028
13 May 2022 to 13 May 2029
27 January 2020 to 25 April 2023
16 September 2020 to 16 September 2023
17 March 2021 to 30 October 2024
25 March 2021 to 30 October 2024
25 April 2022 to 25 October 2025
11 July 2022 to 10 July 2025
31 July 2021 to 31 July 2031
27 May 2022 to 26 May 2032
15 May 2022 to 26 May 2032

600 p
697.5 p
775 p
775 p
557.5 p
1105 p
775 p
775 p
600 p
679.5 p
557.5 p
1105 p
775 p
775 p
775 p
1105 p
2270 p
775 p
1 p1
1 p1
–1
–1
–1
–1
–
–
–

Outstanding at beginning of year
Granted during the year
Exercised during the year
Leavers, lapsed & other 
Outstanding at end of the year

2,184,659
299,434
(127,271)
(144,068)
2,212,754

227.76
0.93
76.80
354.10
202.45

1,796,948
575,591
(52,085)
(135,795)
2,184,659

Exercisable at the end of the year

529,720

842.06

438,026

327.77
–
251.46
552.15
227.76

827.36

The exercise price of options outstanding at 31 December 2022 range between 0p and 775p (2021: 0p and 
775p) and their weighted average contractual life was 2.95 years (2021: 3.53 years).

The weighted average share price at the date of exercise for share options exercised during the period was 
684.05p (2021: 727.76p). Share awards were granted in the period and the inputs to the model for options 
issued in the current period were as follows:

Weighted average exercise price of options issued during the period (pence)
Expected volatility (%)
Expected life beyond vesting date (years)
Risk free rate (%)
Dividend yield (%)

2022

684.05
67.7%
3
0.3%
–

Both share awards and long-term incentives were issued in the current year. The Group did not enter into any 
share-based payment transactions with parties other than employees during the current or previous period. 

Expected volatility was determined by calculating the historic volatility of the Group’s share price over the 
previous 12 month period. Expected life is based on the Group’s assessment of the average life of the option 
following the vesting period. 

1  Vesting is conditional on achievement of certain market-based conditions.

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accesso Technology Group plc   |   Annual Report & Accounts 2022

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Governance

Financial Statements
Financial Statements

Notes to the consolidated financial statements continued

27.  Share-based payment schemes and transactions continued
Long-term incentive plan
During the current and prior period, the Group granted conditional share awards (“Awards”) over ordinary 
shares of 1 penny under the Long-Term Incentive Plan with their vesting periods set out in the table above. 
Awards are required to be held for a further six months after the vest date as well as being subject to certain 
performance conditions.

The fair values of the Awards at the dates of grant were calculated using the Monte Carlo statistical modelling 
approach to reflect the market conditions within the Award conditions. The Award dates, number of Awards 
granted assuming the performance conditions are fully met, and inputs to the valuation model were as follows:

Long term incentive awards issued 2022

Awards issued
Expected volatility (%)
Expected life years
Risk-free rate (%)
Dividend yield (%)

11 July 2022

25 April 2022

6,148
67.7%
3
2.8%
–

279,111
67.7%
3
2.8%
–

Long term incentive awards issued 2021

25 March 2021

17 March 2021

Awards issued
Expected volatility (%)
Expected life years
Risk-free rate (%)
Dividend yield (%)

296,041
75%
3
0.3%
–

122,900
75%
3
0.3%
–

28.   Reconciliation of net cash flow to movements  

in net funds and analysis of net funds

The amounts disclosed on the cash flow statement in respect of cash and cash equivalents are in respect of 
these balance sheet amounts.

Group
Cash in hand & at bank

Company
Cash in hand & at bank

Group
Cash in hand & at bank

Company
Cash in hand & at bank

2021
$000

Cash flow
$000

Lease 
liabilities
$000

Exchange 
movement
$000

2022
$000

64,050

4,566

(1,430)

(2,523)

64,663

18,198

(495)

(159)

(1,932)

15,612

2020
$000

Cash Flow
$000

Lease
 liabilities
$000

Exchange 
movement
$000

2021
$000

56,355

8,881

(1,408)

222

64,050

47,690

(29,783)

(158)

449

18,198

The cash in hand & at bank includes the following amounts held on short-term deposit:

65 day notice sterling account denominated in sterling: $0.06m (2021: $9.5m).

Refer to the remuneration report on pages 33 to 41 for a breakdown of the vesting conditions related to 
each Award.

Group net cash reconciliation

Change of control provisions
The change of control provisions explained on page 38 of the remuneration report have not impacted 
the current period share-based payment charges as no change of control is considered probable as at 
31 December 2022. 

Borrowings (including capitalised finance costs)
Less: Cash in hand & at bank
Net cash

Note

22

2022
$000

–
64,663
64,663

2021
$000

–
64,050
64,050

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accesso Technology Group plc   |   Annual Report & Accounts 2022

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Governance
Governance

Financial Statements
Financial Statements

Notes to the consolidated financial statements continued

28.   Reconciliation of net cash flow to movements  
in net funds and analysis of net funds continued

Group net cash reconciliation continued
Below we set out the breakdown of cash and non-cash movements on the Group’s borrowings:

Information about leases for which the Group is a lessee is presented below. 

Right-of-use assets 

Land and buildings

At beginning of period
Cash flows
    Drawings on loan
    Repayments of drawings
    Payment of finance costs
Non-cash movements
    Effects of foreign exchange
    Release of capitalised finance costs
    Reclassed to Other debtors*
At end of period

Note

2022
$000

–

–
–
–

–
–
–
–

22

2021
$000

26,699

–
(27,033)
(813)

225
332
590
–

* 

 The balance as at 31 December 2021 and 31 December 2022 comprises only the remaining unamortised capitalised arrangement fees on the new 
Investec facilities. It is included within Other debtors at the balance sheet date.

The Group did not draw on its facility during the year ended 31 December 2022. 

29.  Leases 
The Group leases commercial office space and a single warehouse. The leases typically run for periods of 
10 years, with a 5 year break clause. Lease liabilities are assumed to extend to the full term of the lease where 
there is a reasonable assumption that the break period will not be utilised. Lease payments are renegotiated 
every 5 years to reflect market rentals. Some leases provide for additional rent payments that are based on 
changes in local price indices. No restrictive covenants exist preventing the Group from subletting properties.

The Group leases office equipment with contract terms of 1 to 3 years. These leases are short-term and/or 
leases of low-value items. The Group has elected not to recognise right-of-use assets and lease liabilities for 
these leases.

During 2022, the Group exited a large proportion of its leased property in Lake Mary, Florida. A termination 
penalty of $0.4m, was incurred and considered to be a payment against the remaining obligation of the lease. 
The right of use asset and corresponding lease obligation for the remaining space held in Lake Mary were 
adjusted to reflect the reduced scope of the lease. 

During 2021, the Group also took action to rationalise its property leases and exited properties in San Diego, 
London, Sydney, Belfast, Sao Paulo and Annapolis. Each of these properties reached the end of their respective 
lease agreements during 2021 and were not renewed. No termination penalties were incurred during 
the period.

88

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Cost
At 1 January 2021
Disposals
Foreign currency translation
At 31 December 2021

Additions
Disposals
Foreign currency translation
At 31 December 2022

Depreciation
At 1 January 2021
Charged
Disposals
Modification of lease terms
Foreign currency translation
At 31 December 2021

Charged
Disposals
Foreign currency translation
At 31 December 2022

Net book value
At 31 December 2021
At 31 December 2022

Group
$000

7,070
(1,013)
(15)
6,042

94
(3,307)
(90)
2,739

(2,904)
(1,035)
1,015
(71)
6
(2,989)

(773)
1,960
43
(1,759)

3,053
980

Company
$000

962
–
(5)
957

–
–
(103)
854

(354)
(131)
–
–
2
(483)

(111)
–
55
(539)

474
315

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Financial Statements
Financial Statements

Notes to the consolidated financial statements continued

29.  Leases continued
Lease liabilities

Cost

At 1 January 2021
Interest expense
Lease payments cash flow
Impact of lease modification
Foreign currency translation
At 31 December 2021

Additions
Interest expense
Lease payments cash flow
Impact of lease modification
Foreign currency translation
At 31 December 2022

Maturity
At 31 December 2021
At 31 December 2022

Group
$000

(4,953)
(280)
1,408
81
8
(3,736)

(66)
(190)
1,430
1,283
59
(1,220)

Group

Current
$000
(1,003)
(451)

Non current
$000
(2,733)
(769)

Total
$000
(3,736)
(1,220)

Company

Non current
$000
(426)
(240)

Current
$000
(149)
(140)

Company
$000

(722)
(25)
158
10
4
(575)

–
(24)
159
–
60
(380)

Total
$000
(575)
(380)

Extension options
Some property leases contain extension options exercisable by the Group up to one year before the end of the 
non-cancellable contract period. The Group assesses at lease commencement date whether it is reasonably 
certain to exercise the extension options and builds this into the right of use asset and liability calculation. 
The Group reassesses whether it is reasonably certain to exercise the options if there is a significant event or 
significant changes in circumstances within its control. 

Contractual minimum lease payments
The following table sets out a maturity analysis of lease payments, showing the undiscounted lease payments to 
be paid after the reporting date for the Group and Company: 

Lease liability maturity
Up to 3 months
Between 3 and 12 months
Between 1 and 2 years
Between 2 and 5 years

Short-term and low-value leases
Up to 3 months
Between 3 and 12 months
Between 1 and 2 years
Between 2 and 5 years
Over 5 years

Group 
2022
$000

129
388
527
293

Group 
2022
$000

10
3
–
–
–

Company
2022
$000

39
118
157
95

Company
2022
$000

2
3
–
–
–

When measuring lease liabilities for leases that were classified as operating leases, the Group discounted lease 
payments using its incremental borrowing rate at 1 January 2022. The weighted average rate applied is 6.38% 
(2021: 6.69%).

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accesso Technology Group plc   |   Annual Report & Accounts 2022

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Governance
Governance

Financial Statements
Financial Statements

Company information
for the financial year ended 31 December 2022

Directors:

Secretary:

Registered office:

Bill Russell, Non-Executive Chairman 
Steve Brown, Chief Executive Officer
Fern MacDonald, Chief Financial Officer
Andy Malpass, Non-Executive Director
Jody Madden, Non-Executive Director

Martha Bruce
Shakespeare Martineau LLP
No.1 Colmore Square
Birmingham
B4 6AA

Unit 5, The Pavilions 
Ruscombe Park
Twyford
Berkshire
RG10 9NN

Registered number:

03959429 (England and Wales)

Auditor:

Bankers:

Grant Thornton UK LLP
30 Finsbury Square
London
EC2A 1AG

Lloyds Bank PLC
The Atrium
Davidson House
Forbury Square
Reading
Berkshire
RG1 3EU

Investec Bank PLC
30 Gresham Street
London
EC2V 7QP

90

accesso Technology Group plc   |   Annual Report & Accounts 2022

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accesso Technology Group plc  
Unit 5, The Pavilions 
Ruscombe Park 
Twyford 
Berkshire 
RG10 9NN

www.accesso.com