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ACI Worldwide

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FY2003 Annual Report · ACI Worldwide
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Transaction Systems Architects, Inc. Annual Report

D E U T S C H E   B A N K   S p A   I TA LY   enhanced 
authorization capabilities and profitability at 
its worldwide credit card center via ACI’s 
BASE24-es for Enhanced Authorization.

A B N   A M R O   S E R V I C E S  
C O M PA N Y   a n d   S TA N D A R D  
C H A R T E R E D   B A N K  upgraded to 
IntraNet’s Unix version of their Money 
Transfer System (MTS) solution.

Renew

Dear Shareholder,
In  what  proved  to  be  another  challenging  year 

for  the  global  business  environment,  TSA  made 

significant  progress  in  a  number  of  key  areas. 

Financially,  our  earnings  were  $.40  per  diluted 

share  on  revenues  of  $277  million.  Results  for 

the  year  included  a  $9.3  million  non-deductible 

goodwill impairment charge as well as $2.0 million 

in  restructuring  charges  associated  with  staff 

reductions.  Our  cash  flow  continued  to  be  strong 

and  we  finished  the  year  with  a  strengthened 

balance  sheet.  We  increased  our  cash  position 

from  $87.9  million  to  $114.0  million  and  we 

continue  to  operate  with  little  long-term  debt. 

Our  ratio  of  current  assets  to  current  liabilities 

improved to 1.71 to 1. 

Re-eng

We  strengthened  our  executive 

management  team  and  added  two 

new independent board members. We realigned 

our staffing levels, giving us a more efficient operating 

structure going forward. As we made these financial 

and operational improvements throughout fiscal 

2003,  the  market  in  turn  validated  our  progress 

with an increase in market capitalization.  

We also made significant progress in reshaping 

our  products  for  the  future.  Within  ACI,  TSA’s 

largest  business  unit,  the  company’s  flagship 

BASE24®  software  was  essentially  reinvented  in 
the  form  of  the  re-engineered  BASE24-es™.  The 

new  software  inherits  many  of  the  industry-leading 

attributes of BASE24. BASE24-es is 

built  for  reliable,  24/7  processing 

of  all  types  of  electronic  payment 

transactions  and  can  scale  to 

accommodate 

the  performance 

demands  of  the  world’s  largest  and 

Rec

most  sophisticated  e-payment  processors.  But 

while BASE24 was available on a single computing 

platform,  BASE24-es  can  operate  on  a  full  range 

of  industry-standard  platforms  offered  by  HP,  IBM 

and Sun Microsystems. It takes advantage of the 

latest in software engineering techniques to yield 

a system that is more cost efficient for customers 

to operate and for ACI to maintain. 

Refres

N I N E T E E N   N E W  
C U S T O M E R S  selected ACI’s 
Proactive Risk Manager™ product for 
fraud detection and prevention.

Peru’s largest bank, B A N C O  
d e   C R E D I T O   d e l   P E R U, 
reinvested in BASE24 with 
a long-term commitment 
and additional authorization 
modules to serve the largest 
Peruvian ATM network and 
credit card issuer.

ngineer

IntraNet  made  a  similar  transformation  in 

2003.  The  company  consolidated  its  market 

leadership position in the U.S. by migrating nearly 

all  of  its  customers  to  the  new  open  systems 
version  of  their  Money  Transfer  System™  (MTS™ ). 

Redesign

The principle of reinvention holds that a market 

This gives IntraNet a platform from which to extend 

leader  must  continually  invest  to  rise  above  the 

its U.S. market-leading solution for money transfer 

competition. During 2003, we migrated many of our 

and global messaging into targeted regions.  

software products from proprietary to open systems. 

As  we  enter  2004,  BASE24-es  strengthens  our 

ability  to  retain  existing  customers  at  the  same 

time it expands our addressable market by allowing 

us to penetrate new accounts and new geos.

TSA’s  financial  stability  and  strengthened 

operations,  coupled  with  software  reshaped  for 

the  open  systems  world,  leave  us  well-positioned 

for continued success. 

We  thank  our  shareholders,  our  customers, 

employees  and  partners  for  their  continued 

support and commitment to TSA.

Gregory D. Derkacht
President and Chief Executive Officer

  The  theme  was  the  same  at  Insession 

Technologies.  The  company’s  strategy  is  built 

around  providing 

infrastructure  software 

heterogeneous  computing  environments  on 

echarge

multiple  platforms. 

t h a t 

for 

To 

end,  Insession  invested  in 

m o r e 

“open” capabilities in 2003, enabling its flagship 

ICE  product  to  compete  in  a  multi-platform  world 

and  forging  new  partnerships  to  act  as  the 

distributor of other open systems solutions. 

esh

B B & T  chose ACI’s BASE24-es to 
drive 1,900 ATMs and process ATM 
and debit card authorizations.

S H E E T Z , the 16th largest convenience store 
operator in the United States, chose ACI’s WINPAY24 
to process credit card, debit card and EBT purchases 
serving more than 280 stores in five states.

Repo

Positioned for Success

TSA’s  market-leading  products  managed 

more  than  40  billion  e-payment  transactions  in 

We  delivered  our  re-engineered  back  office 

solution, ACI Payments Manager, during 2003.  The 

modular solution automates settlement, customer 

service,  card  management  and 

transaction 

2003.  Through investment in an open systems 

information analysis.  

strategy, the company is enhancing its ability to 

maintain a leadership position and pave the way 

IntraNet

for future success.  

ACI Worldwide

IntraNet’s leadership in the wholesale banking 

industry  is  proven  by  25  years  of  experience  in 

developing  and  successfully  delivering  business-

ACI  is  well-positioned  for  2004  and  beyond.  

critical banking systems throughout the world.

The  company’s  global  reach,  broad  product  set 

and continued focus on expense control fueled a 

During 2003 two additional large customers, 

solid  financial  performance  in  2003.  After 

ABN  AMRO  Services  Company  and  Standard 

announcing  our  multi-platform  processing  engine 

Chartered Bank, agreed to upgrade to IntraNet’s 

built  on  ACI’s  Enterprise  Services  architecture  in 

new Unix version of their Money Transfer System 

late  2002,  BASE24-es  has  been  licensed  to  13 

(MTS)  solution.  With  MTS  customers  either 

upgraded or scheduled to be upgraded, IntraNet 

customers  and  is  available  on  several  platforms 
including  HP  NonStop™,  HP-UX,  IBM  zSeries™,  IBM 
pSeries™, and Sun Solaris™.

can now concentrate on expanding its presence 

Re-energize

ACI  helped  70  customers  upgrade  to  the 

geographically. 

Respond

company’s  latest  Release  6.0  version  of  classic 

BASE24  to  take  advantage  of  the  newest  in 

functionality and regulatory support.  The company 

also  made  excellent  progress  with  its  Proactive 

Risk  Manager  product.    Over  50  customers  are 

now  reducing  fraud  losses  and  improving  their 

profitability with Proactive Risk Manager.

Reinven

V I S A   I N T E R N AT I O N A L  
selected ACI’s BASE24-es software 
to enhance the regional scalability 
of its global payment processing 
system outside the United States.

A P P L I E D   S O F T WA R E  
T E C H N O L O G I E S  licensed 
WorkPoint 3.2 from Insession 
Technologies with plans to embed 
the business automation tool into 
the company’s purchasing software 
suite — adding sophisticated 
workflow and alert functionality.

position

IntraNet received the annual SWIFTReady Gold 

accreditation for payments for the sixth consecutive 

year.  SWIFT  issues  this  accreditation  only  for 

those solutions that prove their support of SWIFT’s 

rigorous standards, products and services and their 

ability to satisfy the straight-through processing 

technology into the functionality of their solutions.  

There  were  12  such  partners  added  during  the 

fiscal  year,  plus  two  sales  to  end  users  of  the 
product.    Additionally,  a  new  WorkPoint®  contract 
is  providing  Insession  an  opportunity  to  add 

needs of financial transactions.

internationalization  enhancements  that  can  be 

Reinvest

IntraNet also signed an agreement to distribute 

In  the  database  solutions  space,  a  strategy 

licensed to additional customers.

and  support  the  ACE  STP  Toolkit™  to  assist 

customers  in  improving  their  overall  straight-

through processing rates.

Insession

Insession  Technologies  continues  to  enhance 

its  line  of  tools  and  infrastructure  products.  

WorkPoint, a business process management (BPM) 

solution,  has  been  positioned  to  provide  OEM 

partners  the  ability  to  embed  workflow/BPM 

ent

to  add  additional  products  and  partners  to  the 
existing  AutoDBA™  product  offering  has  been 

developed.  By building or partnering to offer a full 

suite  of  solutions,  Insession  can  increase  sales 

efficiency with a multi-product sales strategy. 

Insession Technologies and ACI Worldwide are 

also working closely to integrate a number of the  

solutions  provided  by  Insession  and  its  partners 

with  BASE24-es.  This  integration  of  best-of-breed 

tools and components improves our company-wide 

efficiencies for these specialty requirements while 

delivering the reliability our customers have come 

to expect.

Transaction  Systems  Architects,  Inc.  is  a  global  provider  of  software  for 

electronic  payments.  The  company  serves  more  than  700  customers  in  the 

finance, retail and transaction processing industries.  TSA software was used to 

process more than 40 billion transactions during the past year involving credit and 

debit  cards,  smart  cards,  checks,  remote  banking  services,  Internet  commerce, 

secure document delivery, wire transfers, and automated clearing and settlement.  

TSA maintains its global presence with sales and support offices throughout North 

and South America, Europe, the Middle East, Africa, Asia and Australia.

TSA Business Units

ACI Worldwide 

IntraNet 

Every  second  of  every  day,  ACI 
Worldwide  solutions  power  the  world’s 
online  consumer  e-payment  systems. 
The  largest  of  the  TSA  business  units, 
ACI  provides  software  that  enables 
consumers  to  get  cash  at  ATMs,  use 
debit,  credit  and  smart  cards  to  make 
purchases in stores and over the Internet, 
bank by phone and PC, pay bills online, 
and access financial services via mobile 
telephone.  ACI  was  founded  in  1975 
and pioneered the development of 24/7 
applications and networking software for 
online e-payment processing.

IntraNet 

international 
provides 
payments  and  messaging  solutions 
that  maximize  performance  in  highly 
complex  and 
real-time  wholesale 
financial  environments.  Many  of  the 
world’s  largest  financial  institutions  use 
IntraNet software in their global high-value 
payments  and  messaging  environments 
to move money, settle multiple currencies 
and  streamline  back  office  operations. 
IntraNet’s  leadership  in  the  wholesale 
banking  industry  is  proven  by  over  25 
years  of  experience  in  developing  and 
successfully  delivering  business-critical 
banking systems throughout the world.

Insession Technologies 

Insession  Technologies  provides 
scalable  infrastructure  software  and 
services  that  facilitate  communication, 
data  movement,  systems  monitoring, 
transaction processing, Web enablement, 
Web security, Web services and workflow/
business  process  management  across 
heterogeneous computing systems. Those 
systems include mainframes, distributed 
computing  networks  and  the  Internet. 
With  Insession  products,  businesses 
are  able  to  optimize  business-critical 
operations throughout the enterprise.

UNITED STATES SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C. 20549 

FORM 10-K 

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF 
THE SECURITIES EXCHANGE ACT OF 1934 

For the fiscal year ended September 30, 2003 

Commission File Number 0-25346 

TRANSACTION SYSTEMS ARCHITECTS, INC. 
(Exact name of registrant as specified in its charter) 

Delaware 
(State or other jurisdiction of  
incorporation or organization) 

224 South 108th Avenue 
Omaha, Nebraska 68154 
(Address of principal executive offices,  
including zip code) 

47-0772104 
(I.R.S. Employer  
Identification No.) 

(402) 334-5101 
(Registrant’s telephone number,  
including area code) 

Securities registered pursuant to Section 12(b) of the Act: None 

Securities registered pursuant to Section 12(g) of the Act: 
Class A Common Stock, $.005 par value 

Indicate  by  check  mark  whether  the  registrant  (1) has  filed  all  reports  required  to  be  filed  by 
Section 13  or  15(d) of  the  Securities  Exchange  Act  of  1934  during  the  preceding  12 months  (or  for 
such shorter period that  the registrant was required to file such reports), and (2) has been subject to 
such filing requirements for the past 90 days. 

Yes (cid:59)  No (cid:134) 

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is 
not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy 
or information statements incorporated by reference in Part III of this Form 10-K or any amendment to 
this Form 10-K. (cid:59) 

Indicate by check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of 

the Act). 

Yes (cid:59)  No (cid:134) 

The  aggregate  market  value  of  the  voting  stock  held  by  non-affiliates  of  the  registrant  on 
March 31,  2003  (the  last  business  day  of  the  registrant’s  most  recently  completed  second  fiscal 
quarter),  based  upon  the  last  sale  price  of  the  Class A  Common  Stock  on  that  date  of  $5.94,  was 
$164,187,635.  For  purposes  of  this  calculation,  executive  officers,  directors  and  holders  of  10%  or 
more of the outstanding shares of Class A Common Stock of the registrant are deemed to be affiliates 
of the registrant. 

As  of  December 10,  2003,  there  were  36,537,675  shares  of  the  registrant’s  Class A  Common 
Stock  outstanding  (including  5,248  options  to  purchase  shares  of  the  registrant’s  Class A  Common 
Stock at an exercise price of one cent per share). 

DOCUMENTS INCORPORATED BY REFERENCE 

Portions of the registrant’s definitive Proxy Statement for the Annual Meeting of Stockholders to be 
held  on  March 9,  2004  are  incorporated  by  reference  in  Part III  herein.  The  Company  intends  to  file 
such Proxy Statement with the Securities and Exchange Commission no later than 120 days after the 
end of the fiscal year covered by this Annual Report on Form 10-K. 

Clean Proof: For Cycle 10  

 
 
 
 
 
 
 
 
 
TABLE OF CONTENTS 

PART I 

  Page

  Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Item 1. 
  Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Item 2. 
  Legal Proceedings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Item 3. 
Item 4. 
  Submission of Matters to a Vote of Security Holders . . . . . . . . . . . . . . . . . . . . . . . . . .
Item 4A.    Executive Officers of the Registrant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

PART II 

Item 5. 
Item 6. 
Item 7. 

  Market for Registrant’s Common Equity and Related Stockholder Matters . . . . . . . .
  Selected Financial Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Management’s Discussion and Analysis of Financial Condition and Results of 

Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Item 7A.    Quantitative and Qualitative Disclosures About Market Risk . . . . . . . . . . . . . . . . . . . .
  Financial Statements and Supplementary Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Item 8. 
Changes in and Disagreements with Accountants on Accounting and Financial 
Item 9. 

Disclosure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Item 9A.    Controls and Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

PART III 

Item 10.    Directors and Executive Officers of the Registrant . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Item 11.    Executive Compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Item 12. 

Security Ownership of Certain Beneficial Owners and Management and Related 

Stockholder Matters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Item 13.    Certain Relationships and Related Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Item 14.    Principal Accountant Fees and Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

PART IV 

Item 15.    Exhibits, Financial Statement Schedules, and Reports on Form 8-K . . . . . . . . . . . . .

Signatures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2
11
11
12
13

14
14

16
30
31

31
31

33
33

33
34
34

35

71

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Clean Proof: For Cycle 10  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Forward-Looking Statements 

This  report  contains  forward-looking  statements  based  on  current  expectations  that  involve  a 
number  of  risks  and  uncertainties.  Generally,  forward-looking  statements  do  not  relate  strictly  to 
historical  or  current  facts,  and  include  words  or  phrases  such  as  “management  anticipates,”  “the 
Company  believes,”  “the  Company  anticipates,”  “the  Company  expects,”  “the  Company  plans,”  “the 
Company will,” and words and phrases of similar impact, and include, but are not limited to, statements 
regarding  operations,  business  strategy  and  business  environment.  The  forward-looking  statements 
are  made  pursuant  to  safe  harbor  provisions  of  the  Private  Securities  Litigation  Reform  Act  of  1995. 
Any or all of the forward-looking statements in this document may turn out to be wrong. They can be 
affected  by  inaccurate  assumptions  or  by  known  or  unknown  risks  and  uncertainties.  Many  of  these 
factors will be important in determining the Company’s actual future results. Consequently, no forward-
looking statement can be guaranteed. Actual future results may vary materially from those expressed 
or implied in any forward-looking statements. Factors that could cause actual results to differ include, 
but are not limited to, those discussed in Item 7 in the section entitled “Management’s Discussion and 
Analysis of Financial Condition and Results of Operations — Factors That May Affect the Company’s 
Future Results or the Market Price of the Company’s Common Stock.” 

Item 1.  BUSINESS 

General 

PART I 

Transaction  Systems  Architects, Inc.,  a  Delaware  corporation,  and  its  subsidiaries  (collectively 
referred  to  as  “TSA”  or  the  “Company”)  develop,  market,  install  and  support  a  broad  line  of  software 
products  and  services  primarily  focused  on  facilitating  electronic  payments  (“e-payments”)  and 
electronic commerce (“e-commerce”). In addition to its own products, the Company distributes or acts 
as  a  sales  agent  for  software  developed  by  third  parties.  These  products  and  services  are  used 
principally  by  financial  institutions,  retailers,  and  e-payment  processors,  both  in  domestic  and 
international  markets.  Most  of  the  Company’s  products  are  sold  and  supported  through  distribution 
networks  covering  the  geographic  regions  of  the  Americas,  Europe/Middle  East/Africa  (“EMEA”)  and 
Asia/Pacific.  Each  distribution  network  has  its  own  sales  force.  The  Company  supplements  its 
distribution networks with independent reseller and/or distributor arrangements. 

The  e-payments  and  e-commerce  market  is  comprised  of  debit  and  credit  card  issuers,  switch 
interchanges,  transaction  acquirers  and  transaction  generators,  including  automated  teller  machine 
(“ATM”)  networks,  retail  merchant  locations  and  Internet  commerce  sites.  The  routing,  control  and 
settlement  of  e-payments  is  a  complex  activity  due  to  the  large  number  of  locations  and  variety  of 
sources from which transactions can be generated, the large number of debit and credit card issuers in 
the  market,  high  transaction  volumes,  geographically  dispersed  networks,  differing  types  of 
authorization  and  varied  reporting  requirements.  These  activities  are  typically  performed  online  and 
must be conducted 24 hours a day, seven days a week. 

The Company was formed as a Delaware corporation in November 1993 under the name of ACI 
Holding, 
to  Applied  Communications, Inc.  and  Applied 
Communications Inc. Limited, which the Company acquired from Tandem Computers Incorporated on 
December 31, 1993. 

the  successor 

Inc.  and 

largely 

is 

Segment Information 

The  Company  has  three  operating  segments  at  September 30,  2003,  referred  to  throughout  this 
annual  report  on  Form 10-K  as  business  units.  These  three  business  units  are  ACI  Worldwide, 
Insession  Technologies  and  IntraNet.  Each  business  unit  has  its  own  global  sales  and  support 
organization. See Note 13 to the consolidated financial statements for additional information relating to 
the Company’s business units. 

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Clean Proof: For Cycle 10  

ACI Worldwide Business Unit 

Products  in this business unit represent  the  Company’s largest product line and  include  its most 
mature  and  well-established  applications.  Products  and  services  in  the  ACI  Worldwide  business  unit 
generated approximately 74%, 74% and 76% of the Company’s fiscal 2003, 2002 and 2001 revenues, 
respectively.  During  fiscal  2003,  2002  and  2001,  approximately  66%,  69%  and  65%,  respectively,  of 
ACI Worldwide revenues resulted from international operations. 

ACI  Worldwide  software  products  carry  transactions  from  the  transaction  generators  to  the 
acquiring institutions. The software then uses regional or national switches to access the card issuers 
for  approval  or  denial  of  the  transactions.  The  software  returns  messages  to  the  sources,  thereby 
completing the transactions. Electronic payments software may be required to interact with dozens of 
devices, switch interchanges and communication protocols around the world. 

Financial institutions, retailers and e-payment processors use ACI Worldwide software products to: 

•  Route and process transactions for ATM networks 

•  Process  transactions  from  point-of-sale  (“POS”)  devices,  wireless  devices  and  Internet 

commerce sites 

•  Control fraud and money laundering 

•  Authorize checks 

•  Establish frequent shopper programs 

•  Automate transaction settlement, card management and claims processing 

•  Issue and manage multi-functional applications on smart cards 

•  Deliver bills and statements via the Internet in a secure manner 

ACI  Worldwide  offers  three  primary  software  product  suites  —  Payment  Engines,  Secure 
Commerce  and  Payments  Management.  An  overview  of  major  software  products  within  the  ACI 
Worldwide business unit follows: 

Payment Engines 

•  BASE24. BASE24 is an integrated family of software products marketed to customers operating 
e-payment networks in the consumer banking and retail industries. The modular architecture of 
the  product  enables  customers  to  select  the  application  and  system  components  that  are 
required to  operate their  networks. BASE24  offers a  broad range  of features  and functions for 
e-payment  processing.  BASE24  allows  customers  to  adapt  to  changing  network  needs  by 
supporting  over 40 different types of  ATM  and POS terminals,  over 50 interchange  interfaces, 
and various authorization and reporting options. The majority of ACI Worldwide’s revenues were 
derived  from  licensing  the  BASE24  family  of  products  and  providing  related  services  and 
maintenance. 

  The BASE24 product line operates on Hewlett-Packard (“HP”) NonStop computer systems. The 
HP  NonStop  parallel-processing  environment  offers  fault-tolerance,  linear  expandability  and 
distributed processing capabilities. The combination of features offered by BASE24 and the HP 
NonStop are important characteristics in high volume, 24-hour per day e-payment systems. 

•  BASE24-es.  BASE24-es  is  an  integrated  e-payments  processing  engine  that  provides 
application  software  to  acquire,  authenticate,  route,  switch  and  authorize  transactions, 
regardless  of  the  channel  in  which  they  originate.  Customers  can  use  BASE24-es  to  process 
transactions  from  any  endpoint,  including  Internet  shopping  networks,  mobile  phones,  Web 
ATMs and home banking systems. The software can also be used to upgrade legacy ATM and 

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Clean Proof: For Cycle 10  

POS  systems,  adding  support  for  new  features  such  as  smart  card  programs  and  electronic 
check processing. With the ability to operate on the IBM zSeries, IBM pSeries, HP NonStop and 
Sun  Solaris  systems,  BASE24-es  provides  flexible  integration  points  to  other  applications  and 
data within enterprises to support 24-hour per day access to money, services and information. 

•  WINPAY24.  WINPAY24  is  an  electronic  payments  and  authorization  system  that  facilitates  a 
broad  range  of  applications  for  retailers.  These  applications  include  debit  and  credit  card 
processing,  automated  clearing  house  (“ACH”)  processing,  electronic  benefits  transfer,  card 
issuance and management, check authorization, customer loyalty programs and returned check 
collection. The WINPAY24 products operate on the Microsoft Windows platform. 

•  NET24. NET24 is a message-oriented middleware product that acts as the layer of software that 
manages the interface between application software and computer operating systems and helps 
customers  perform  network  and  legacy  systems  integration  projects.  The  NET24  product 
operates on the HP NonStop platform. 

Secure Commerce 

•  e-Courier  and  e-Courier  for  Billing.  e-Courier  delivers  statements  and  recurring  documents 
via the Internet. e-Courier for Billing delivers bills and recurring documents via the Internet and 
facilitates  bill  payment.  Customers  receive  documents  through  e-mail  or  through  multiple 
delivery channels. Documents are delivered directly to customers’ e-mail accounts, eliminating 
the  need for retrieval from  Web sites. Documents  are authentic and  private, delivered through 
built-in industry-standard encryption and digital signature capabilities. 

•  Commerce  Gateway.  Commerce  Gateway  facilitates  payments  between  existing  traditional 
payments  infrastructure  and  Internet  and  wireless/mobile  channels.  The  solution  extends 
traditional  payment  platforms  by  managing 
Internet  payment  and 
authentication  technologies.  It  isolates  exposure  to  public  networks,  such  as  the  Internet,  by 
providing  industry  standard  solutions  for  Verified  by  Visa,  and  MasterCard  SecureCode. 
Commerce Gateway is a solution designed to accommodate the rapidly evolving Internet secure 
payment environment for merchants, merchant acquirers and processors. 

rapidly  changing 

•  Smart  Chip  Manager.  Smart  Chip  Manager  solutions  allow  the  use  of  stored-value  and  chip 
card  applications  at  smart  card-enabled  devices.  The  solutions  facilitate  authorization  of  funds 
transfers  from  existing  accounts  to  cards.  They  also  leverage  chip  technology  to  enhance 
debit/credit  card  authentication  and  security.  The  Smart  Chip  Manager  solutions  preserve 
legacy  investment  by  allowing  the  integration  of  these  emerging  technologies  into  existing 
electronic delivery environments. 

Payments Management 

•  Proactive  Risk  Manager  (“PRM”).  PRM  is  a  neural  network-based  fraud  detection  system 
designed  to  help  card  issuers,  merchants,  acquirers  and  financial  institutions  combat  fraud 
schemes. The system combines the pattern recognition capability of neural-network transaction 
scoring  with  custom  risk  models  of  expert  rules-based  strategies  and  advanced  client/server 
account  management  software.  There  are  six  editions  of  PRM,  each  of  which  is  tailored  for 
specific  industry  needs.  The  six  editions  are  debit,  credit,  merchant,  private  label,  money 
laundering detection and enterprise. 

•  Payments Management Solutions. Payments Management solutions are integrated products 
bringing  value-added  solutions  to  information  captured  during  online  processing.  The  suite  of 
products  includes  management  of  dispute  processing;  card  management  and  card  statement 
products;  merchant  accounting  applications;  and  settlement  and  reconciliation  solutions  for 
online and offline payment processing. The suite also includes a transaction warehouse product 
that  accumulates  and  stores  e-payment  transaction  information  for  subsequent  transaction 

4 

Clean Proof: For Cycle 10  

inquiry  via  browser-based  presentation  allowing  transaction  monitoring,  alerting  and  executive 
analysis. These products operate on a variety of hardware platforms, including Windows NT, HP 
NonStop UNIX servers and IBM mainframes. 

During  fiscal  2003,  2002  and  2001,  approximately  61%,  60%  and  59%,  respectively,  of  the 
Company’s total revenues were derived from licensing the BASE24 product line and providing related 
services  and  maintenance,  and  approximately  82%,  81%  and  78%,  respectively,  of  ACI  Worldwide 
revenues  were  derived  from  licensing  the  BASE24  product  line  and  providing  related  services  and 
maintenance. 

Insession Technologies Business Unit 

Products and services in the Insession Technologies business unit generated approximately 12%, 
12%  and  13%  of  the  Company’s  fiscal  2003,  2002  and  2001  revenues,  respectively.  During  fiscal 
2003,  2002  and  2001,  approximately  32%,  35%  and  32%,  respectively,  of  Insession  Technologies 
revenues  resulted  from  international  operations.  A  significant  portion  of  the  Insession  Technologies 
business involves the distribution of third-party products in exchange for sales agency fees. 

Insession Technologies’ market is comprised of large corporations, including financial institutions, 
telecommunication  companies,  retailers  and  other  entities,  with  the  need  to  move  business  data  or 
financial  information  and  process  business  transactions  electronically  over  public  and  private 
communications  networks.  These  companies  typically  have  many  different  computing  systems  that 
were not originally designed to operate together, and they typically want to preserve their investments 
in existing mainframe computer systems. 

The Insession Technologies business unit markets and supports a suite of electronic infrastructure 
software products that facilitate communication, data movement, monitoring of systems, and business 
process automation across computing systems involving mainframes, distributed computing networks, 
and  the  Internet.  The  primary  Company-owned  software  products  within  this  business  unit  are  ICE, 
DataWise, Enguard, WebGate and  WorkPoint. The primary third-party products distributed within this 
business  unit  are  GoldenGate,  SQL  Magic,  VersaTest  and  AutoDBA.  ICE  is  a  networking  software 
product  that  allows  applications  running  on  the  HP  NonStop  platform  to  connect  with  applications 
running on, or access data stored on, computers that use the Systems Network Architecture protocol. 
GoldenGate  and  DataWise  are  data  center  management  enhancement  software  products  that  copy 
data from one computer system and deliver it to another at the same time it is being recorded by the 
first  system.  Enguard  is  a  proactive  monitoring,  alarm  and  dispatching  software  tool.  WebGate  is  a 
product  suite  that  allows  HP  NonStop  computers  to  communicate  with  applications  using  web-based 
technology.  WorkPoint  enables  enterprises  to  model  processes  over  a  distributed  corporate  network. 
SQL  Magic  is  designed  to  improve  system  and  database  administration  for  HP  NonStop  computers. 
VersaTest  provides  online  testing,  simulation  and  support  utilities  for  HP  NonStop  computers. 
AutoDBA helps manage and tune Oracle databases. 

In  fiscal  2003,  2002  and  2001,  approximately  55%,  60%  and  58%,  respectively,  of  Insession 
Technologies  revenues  were  derived  from  licensing  and  maintenance  of  the  ICE  family  of  products, 
and approximately 19%, 14% and 15%, respectively, of Insession Technologies revenues were derived 
from licensing and maintenance of the GoldenGate product. 

IntraNet Business Unit 

Products and services in the IntraNet business unit generated approximately 14%, 14% and 11% 
of  the  Company’s  fiscal  2003,  2002  and  2001  revenues,  respectively.  During  fiscal  2003,  2002  and 
2001, approximately 25%, 20% and 32%, respectively, of IntraNet revenues resulted from international 
operations. 

5 

Clean Proof: For Cycle 10  

IntraNet’s  market  is  comprised  of  global,  super-regional  and  regional  financial  institutions  that 
provide treasury management services to large corporations. In addition, the market includes non-bank 
financial institutions with the need to conduct their own internal treasury management activities. 

Products  in  this  business  unit  include  solutions  for  high  value  payments  processing,  bulk 
payments  processing,  global  messaging  and  Continuous  Link  Settlement  processing,  and  are 
collectively  referred  to  as  PaymentWare.  The  majority  of  revenues  from  IntraNet’s  PaymentWare 
solution  set  is  derived  from  the  high  value  and  bulk  payments  processing  products.  The  high  value 
payments  processing  products  are  used  to  generate,  authorize,  route,  settle  and  control  high  value 
wire  transfer  transactions  in  domestic  and  international  environments.  The  principal  high  value 
payments processing product is Money Transfer System (“MTS”), which is used by financial institutions 
to  facilitate  business-to-business  e-payments.  The  MTS  product  operates  on  the  IBM  eServer 
pSeries with  AIX  operating  system  and  communicates  over  proprietary  networks  using  a  variety  of 
messaging  formats,  including  S.W.I.F.T.,  EBA,  Target,  Ellips,  CEC,  RTGSplus,  Fedwire,  CHIPS  and 
Telex.  The  bulk  payments  processing  product  is  CO-ach  and  is  used  by  financial  institutions  to 
automatically  deposit  paychecks  and  process  other  ACH  transactions.  The  bulk  payments  product 
operates  exclusively  on  HP’s  NonStop  server  and  is  targeted  at  large  ACH originators  with  high 
transaction volumes. 

During  fiscal  2003,  2002  and  2001,  approximately  73%,  78%  and  68%,  respectively,  of  IntraNet 
revenues  were  derived  from  licensing  of  the  MTS  product  and  providing  related  services  and 
maintenance, and  approximately 16%,  7% and 17%, respectively, of IntraNet revenues  were derived 
from licensing of the CO-ach product and providing related services and maintenance. In fiscal 2003, 
approximately $3.6 million in CO-ach software license fee revenues, which was approximately 10% of 
IntraNet  revenues,  resulted  from  the  completion  of  the  final  phase  of  an  ACH  project  with  a  large 
European bank. 

Strategic Alliances 

The  Company  has  two  major  types  of  strategic  alliances:  third-party  relationships,  where  the 
Company works closely with key third parties to help ensure that its solutions address current market 
needs, and product partners, where the Company markets the products of other software companies. 

Key third-party relationships help the Company add value to its solutions, stay abreast of current 

market conditions, and extend the Company’s reach within its core markets. 

The following is a list of key third-party relationships: 

•  Hewlett-Packard Company 

•  IBM Corporation 

•  Sun Microsystems, Inc. 

•  Stratus Technologies 

•  Microsoft Corporation 

•  Diebold, Incorporated 

•  NCR Corporation 

•  Wincor Nixdorf 

•  VISA International 

•  MasterCard International Incorporated 

Product  partner  relationships  extend  the  Company’s  product  portfolio,  improve  the  Company’s 
ability to get its solutions to market rapidly and enhance the Company’s ability to deliver market-leading 

6 

Clean Proof: For Cycle 10  

solutions. The Company shares revenues with these product partners based on relative responsibilities 
for the customer account. The agreements with product partners generally grant the Company the right 
to distribute or represent their products on a worldwide basis and have a term of several years. 

The following is a list of currently active product partners: 

•  GoldenGate, Inc. 

•  Merlon Software Corporation 

•  Ascert, LLC 

•  Gresham Computing, PLC 

•  Senware, Inc. 

•  ESQ Business Services, Inc. 

•  ACE Software Solutions, Inc. 

•  Faircom Corporation 

Services 

Each  business  unit  offers  its  customers  a  wide  range  of  services,  including  analysis,  design, 
development, implementation, integration and training. The Company’s services organization generally 
performs most of the work associated with installing and integrating its software products, rather than 
relying  on  third-party  integrators.  The  Company’s  service  professionals  have  extensive  experience 
developing  custom  software  for  clients  operating  on  a  range  of  computing  platforms.  The  Company 
offers the following types of services for its customers: 

•  Technical  Services.  The  majority  of  the  Company’s  technical  services  are  provided  to 
customers  who  have  licensed  one  or  more  of  the  Company’s  software  products.  Services 
offered  include  programming  and  programming  support,  day-to-day  systems  operations, 
network  operations,  help  desk  staffing,  quality  assurance  testing,  problem  resolution,  system 
design,  and  performance  planning  and  review.  Technical  services  are  typically  priced  on  a 
weekly  basis  according  to  the  level  of  technical  expertise  required  and  the  duration  of  the 
project. 

•  Project  Management.  The  Company  offers  a  Project  Management  and  Implementation  Plan 
(“PMIP”)  which  provides  customers  using  the  Company’s  software  products  with  a  variety  of 
support  services,  including  on-site  product  integration  reviews,  project  planning,  training,  site 
preparation,  installation,  testing  and  go-live  support,  and  project  management  throughout  the 
project life cycle. The Company offers additional services, if required, on a fee basis. PMIPs are 
offered for a fee that varies based on the level and quantity of included support services. 

•  Facilities  Management.  The  Company  offers  facilities  management  services  whereby  the 
Company  operates  a  customer’s  e-payments  system  for  multi-year  periods.  Pricing  and 
payment  terms  for  facilities  management  services  vary  on  a  case-by-case  basis  giving 
consideration to the complexity of the facility or system to be managed, the level and quantity of 
technical services required, and other factors relevant to the facilities management agreement. 

Customer Support 

Each business unit provides its customers with  product support that  is available 24 hours a day, 
seven  days  a  week.  If  requested  by  a  customer,  each  business  unit’s  product  support  group  can 
remotely access that customer’s systems on a real-time basis. This allows the product support groups 
to  help  diagnose  and  correct  problems  to  enhance  the  continuous  availability  of  a  customer’s 

7 

Clean Proof: For Cycle 10  

business-critical systems. The Company offers its customers both a general maintenance plan and an 
extended service option. 

•  General  Maintenance.  After  software  installation  and  project  completion,  the  Company 
provides maintenance services to customers for a monthly fee. Maintenance services include: 

•  24-hour hotline for problem resolution 

•  Customer account management support 

•  Vendor-required mandates and updates 

•  Product documentation 

•  Hardware operating system compatibility 

•  User group membership 

•  Enhanced Support Program. Under the extended service option, referred to as the Enhanced 
Support Program, each customer is assigned an experienced technician to work with its system. 
The technician typically performs functions such as: 

•  Install and test software fixes 

•  Retrofit customer-specific software modifications (“CSMs”) into new software releases 

•  Answer questions and resolve problems related to CSM code 

•  Maintain a detailed CSM history 

•  Monitor customer problems on HELP24 hotline database on a priority basis 

•  Supply on-site support, available upon demand 

•  Perform an annual system review 

The  Company  provides  new  releases  of  its  products  on  a  periodic  basis.  New  releases  of  the 
product,  which  often  contain  product  enhancements,  are  typically  provided  at  no  additional  fee.  The 
Company’s  agreements  with  its  customers  permit  the  Company  to  charge  for  substantial  product 
enhancements that are not provided as part of the maintenance agreement. 

Competition 

The  e-payments  market  is  highly  competitive  and  subject  to  rapid  change.  Competitive  factors 
affecting  the  market  for  the  Company’s  products  and  services  include  product  functionality  and 
features,  price,  availability  of  customer  support,  ease  of  implementation,  product  and  company 
reputation, and a commitment to continued investment in research and development. 

The  Company’s  most  significant  competition  comes  from  in-house  information  technology 
departments  of  existing  and  potential  customers.  The  principal  third-party  competitors  for  the  ACI 
Worldwide  business  unit  are  S2  Systems,  Incorporated,  eFunds  Corporation,  Fair  Isaac Corporation 
and Mosaic Software Ltd. As markets continue to emerge in the e-commerce, smart card, and secure 
document delivery sectors, the Company may encounter new competitors to its products and services. 
In addition, the Company competes with third-party processors and other vendors offering software on 
a wide range of product platforms. As e-payment transaction volumes increase and banks face higher 
processing costs, third-party processors will constitute stronger competition to the Company’s efforts to 
market its solutions to smaller  institutions. In the  larger institution market,  the Company believes that 
third-party  processors  will  be  less  competitive  since  large  institutions  attempt  to  differentiate  their  e-
payment  product  offerings  from  their  competition.  The  primary  competitor  for  the  Insession 
Technologies business unit is Hewlett-Packard Company. In the IntraNet business unit, the Company’s 

8 

Clean Proof: For Cycle 10  

most  significant  competition  comes  from  LogicaCMG  plc,  Fundtech  Ltd.  and  from  in-house 
development units at large financial institutions around the world. 

Research and Development 

The  Company’s  product  development  efforts  focus  on  new  products  and  improved  versions  of 
existing  products.  The  Company  facilitates  user  group  meetings.  The  user  groups  are  generally 
organized  geographically  or  by  product  lines.  The  groups  help  the  Company  determine  its  product 
strategy, development plans and aspects of customer support. The Company believes that the timely 
development of new applications and enhancements is essential to maintain its competitive position in 
the market. 

In developing new products, the Company works closely with its customers and industry leaders to 
determine requirements. The Company works with device manufacturers, such as Diebold, NCR and 
Wincor  Nixdorf,  to  ensure  compatibility  with  the  latest  ATM  technology.  The  Company  works  with 
interchange  vendors,  such  as  MasterCard  and  Visa,  to  ensure  compliance  with  new  regulations  or 
processing mandates. The Company works with computer hardware and software manufacturers, such 
as  HP,  IBM,  Microsoft  and  Sun  Microsystems,  to  ensure  compatibility  with  new  operating  system 
releases and generations of hardware. Customers often provide additional information on requirements 
and serve as beta-test partners. 

The  Company’s  total  research  and  development  expenses  during  fiscal  2003,  2002  and  2001 
were  $35.4 million,  $35.0 million  and  $41.2 million,  or  12.8%,  12.3%  and  13.8%  of  total  revenues, 
respectively. 

Customers 

The  Company  provides  software  products  and  services  to  customers  in  a  range  of  industries 
worldwide, with financial institutions, retailers and e-payment processors comprising its largest industry 
segments. As of September 30, 2003, the Company’s customers include 98 of the 500 largest banks in 
the  world,  as  measured  by  asset  size,  and  24  of  the  top  100  retailers  in  the  United  States,  as 
measured by revenue. As of September 30, 2003, the Company had 708 customers in 73 countries on 
six continents. Of this total, 398 are in the Americas region, 167 are in the EMEA region and 143 are in 
the  Asia/Pacific  region.  No  single  customer  accounted  for  more  than  10%  of  the  Company’s 
consolidated revenues during fiscal 2003, 2002 or 2001. 

Selling and Marketing 

The  Company’s  primary  method  of  distribution  is  direct  sales  by  employees  assigned  to  specific 
regions  or  specific  products.  In  addition,  the  Company  uses  distributors  and  sales  agents  to 
supplement its direct sales force in countries where business practices or customs make it appropriate, 
or where it is more economical to do so. In addition, the Company has developed “channel partners” to 
help create new markets for the Company’s products. The Company generates a majority of its sales 
leads through existing relationships with vendors, customers and prospects, or through referrals. 

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Clean Proof: For Cycle 10  

Channel partners can be in the form of lead generators, systems integrators or resellers. Channel 

partners that the Company currently works with include: 

•  LogicaCMG plc 
•  Deloitte Consulting 
•  Computer Sciences Corporation 
•  Hewlett-Packard Company 
•  Wipro Limited 
•  RS Software 
•  Curbstone Corporation 
•  Thomson Financial 
•  Wincor Nixdorf 
•  Gasper Corporation 
•  NCR Corporation 
•  PlaNet, Inc. 

The  Company  distributes  the  products  of  other  vendors  as  complements  to  its  existing  product 
lines. The Company is typically responsible for sales and marketing. The Company’s agreements with 
these vendors generally provide for revenue sharing based on relative responsibilities. 

In addition to its principal sales office in Omaha and a sales office in the Boston metropolitan area, 
the  Company  has  sales  offices  located  outside  the  United  States  in  Amsterdam,  Athens,  Bahrain, 
Buenos  Aires,  Johannesburg,  Madrid,  Melbourne,  Mexico  City,  Milan,  Naples,  Sao  Paulo,  Seoul, 
Singapore, Sydney, Tokyo, Toronto, Vienna, Watford and Wiesbaden. 

Proprietary Rights and Licenses 

The  Company  relies  on  a  combination  of  trade  secret  and  copyright  laws,  license  agreements, 
contractual  provisions  and  confidentiality  agreements  to  protect  its  proprietary  rights.  The  Company 
distributes  its  software  products  under  software  license  agreements  that  typically  grant  customers 
nonexclusive  licenses  to  use  the  products.  Use  of  the  software  products  is  usually  restricted  to 
designated  computers  at  specified  locations  and  is  subject  to  terms  and  conditions  prohibiting 
unauthorized reproduction or transfer of the software products. The Company also seeks to protect the 
source  code  of  its  software  as  a  trade  secret  and  as  a  copyrighted  work.  Despite  these  precautions, 
there can be no assurance that misappropriation of the Company’s software products and technology 
will not occur. 

Although  the  Company  believes  that  its  intellectual  property  rights  do  not  infringe  upon  the 
proprietary  rights  of  third  parties,  there  can  be  no  assurance  that  third  parties  will  not  assert 
infringement claims against the Company. Further, there can be no assurance that intellectual property 
protection will be available for the Company’s products in all foreign countries. 

Employees 

As of September 30, 2003, the Company had a total of 1,557 employees of whom 1,111 were in 
the  ACI  Worldwide  business  unit,  149  in  the  Insession  Technologies  business  unit  and  162  in  the 
IntraNet  business  unit.  Additionally,  135  employees  were  in  corporate  administration  positions, 
including  executive  management,  legal,  human  resources,  finance,  information  systems,  investor 
relations and facility operations, providing supporting services to each of the three business units. 

None  of  the  Company’s  employees  are  subject  to  a  collective  bargaining  agreement.  The 

Company believes that its relations with its employees are good. 

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Clean Proof: For Cycle 10  

Available Information 

The Company’s annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on 
Form 8-K, and amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the 
Securities Exchange Act of 1934 (the “Exchange Act”), are available free of charge on the Company’s 
website at www.tsainc.com as soon as reasonably practicable after the Company files such information 
electronically  with  the  Securities  and  Exchange  Commission  (“SEC”).  The  information  found  on  the 
Company’s  website  is  not  part  of  this  or  any  other  report  the  Company  files  with  or  furnishes  to  the 
SEC. 

Item 2.  PROPERTIES 

The Company  leases office space in Omaha, Nebraska, for its corporate headquarters, principal 
product  development  group,  and  sales  and  support  groups  for  the  Americas.  The  leases  for  these 
facilities  expire  in  fiscal  2005  through  2008,  with  the  principal  lease  terminating  in  fiscal  2008.  The 
Company’s EMEA headquarters are located in Watford, England. The leases for the Watford facilities 
expire  in  fiscal  2009  and  2011,  with  the  principal  lease  terminating  in  fiscal  2009.  The  Company’s 
Asia/Pacific headquarters are located in Sydney, Australia, with the lease for this facility terminating in 
fiscal 2006. Personnel within each of the Company’s business units use office space in each of these 
locations.  The  Company  also  leases  office  space  in  numerous  locations  in  the  United  States  and  in 
many other countries. 

The  Company  believes  that  its  current  facilities  are  adequate  for  its  present  and  short-term 
foreseeable needs and that additional suitable space will be available as required. The Company also 
believes  that  it  will  be  able  to  extend  leases  as  they  terminate.  See  Note 17  to  the  consolidated 
financial statements for additional  information regarding the Company’s  obligations under  its facilities 
leases. 
Item 3.  LEGAL PROCEEDINGS 

From  time  to  time,  the  Company  is  involved  in  litigation  relating  to  claims  arising  out  of  its 
operations.  Other  than  as  described  below,  the  Company  is  not  currently  a  party  to  any  legal 
proceedings,  the  adverse  outcome  of  which,  individually  or  in  the  aggregate,  would  have  a  material 
adverse effect on the Company’s financial condition or results of operations. 

Class Action  Litigation. 

In  November 2002,  two  class  action  complaints  were  filed  in  the  U.S. 
District  Court  for  the  District  of  Nebraska  (the  “Court”)  against  the  Company  and  certain  individual 
named  defendants.  The  suits  were  filed  in  connection  with  the  Company’s  restatement  of  its  prior 
consolidated financial statements. The two complaints are Desert Orchid Partners v. the Company, et 
al. and Nancy Rosen v. the Company, et al. Pursuant to a Court order, the two suits were consolidated 
and,  also  in  accordance  with  the  Court  order,  the  Court-designated  lead  plaintiff,  Genesee  County 
Employees’  Retirement  System,  filed  a  First  Amended  Consolidated  Class Action  Complaint  on 
June 30,  2003  (the  “Consolidated  Complaint”).  The  lead  plaintiff  alleges  violations  of  Sections 
10(b) and  20(a) of  the  Securities  Exchange  Act  of  1934  and  Rule 10b-5  thereunder,  on  the  grounds 
that certain of the Company’s Exchange Act reports and press releases contained untrue statements of 
material facts, or omitted to state facts necessary to make the statements therein not misleading, with 
regard to the Company’s revenues and expenses during the purported class period. The Consolidated 
Complaint  alleges  that  during  the  purported  class  period,  the  Company  and  the  named  defendants 
misrepresented  the  Company’s  historical  financial  condition,  results  of  operations  and  its  future 
prospects,  and  failed  to  disclose  facts  that  could  have  indicated  an  impending  decline  in  the 
Company’s  revenues.  The  lead  plaintiff  is  seeking  unspecified  damages,  interest,  fees,  costs  and 
rescission.  The  class  period  stated  in  the  Consolidated  Complaint  is  January 21,  1999  through 
November 18,  2002.  The  Company  and  the  individual  defendants  filed  a  motion  to  dismiss  the 
Consolidated Complaint, which the lead plaintiff opposed. On November 20, 2003, the Court heard oral 
arguments  on  the  defendants’  motion  to  dismiss.  On  December 15,  2003,  the  Court  issued  its  order 
granting in part, and denying in part, the motion to dismiss. In particular, the Court dismissed, without 
prejudice,  Gregory  Derkacht  as  a  defendant.  The  Court  denied  the  motion  to  dismiss  with  respect  to 

11 

Clean Proof: For Cycle 10  

the  remaining  defendants,  including  the  Company.  The  Company  and  the  other  defendants  are 
required,  and  intend  to,  file  an  answer  to  the  Consolidated  Complaint.  The  Court  has  not  yet 
implemented a scheduling order. 

Derivative  Litigation.  On  January 10,  2003,  Samuel  Naito  filed  the  suit  of  “Samuel  Naito, 
Derivatively  on  behalf  of  nominal  defendant  Transaction  Systems  Architects, Inc.  v.  Roger  K. 
Alexander, Gregory D. Derkacht, Gregory J. Duman, Larry G. Fendley, Jim D. Kever, and Charles E. 
Noell, III  and  Transaction  Systems  Architects, Inc.”  in  the  State  District  Court  in  Douglas  County, 
Nebraska (the “Naito matter”). The suit is a shareholder derivative action that generally alleges that the 
named individuals breached their fiduciary duties of loyalty and good faith owed to the Company and 
its shareholders by causing the Company to conduct its business in an unsafe, imprudent and unlawful 
manner resulting in damage to the Company. More specifically, the plaintiff alleges that the individual 
defendants, and particularly the members of the Company’s audit committee, failed to implement and 
maintain  an  adequate  internal  accounting  control  system  that  would  have  enabled  the  Company  to 
discover  irregularities  in  its  accounting  procedures  with  regard  to  certain  transactions  prior  to 
August 2002,  thus  violating  their  fiduciary  duties  of  loyalty  and  good  faith,  generally  accepted 
accounting  principles  and  the  Company’s  audit  committee  charter.  The  plaintiff  seeks  to  recover  an 
unspecified  amount  of  money  damages  allegedly  sustained  by  the  Company  as  a  result  of  the 
individual  defendants’  breaches  of  fiduciary  duties,  as  well  as  the  plaintiff’s  costs  and  disbursements 
related to the suit. 

On January 24, 2003, Michael Russiello filed the suit of “Michael Russiello, Derivatively on behalf 
of  nominal  defendant  Transaction  Systems  Architects, Inc.  v.  Roger  K.  Alexander,  Gregory  D. 
Derkacht, Gregory J. Duman, Larry G. Fendley, Jim D. Kever, and Charles E. Noell, III and Transaction 
Systems  Architects, Inc.”  in  the  State  District  Court  in  Douglas  County,  Nebraska  (the  “Russiello 
matter”).  The  suit  is  a  shareholder  derivative  action  involving  allegations  similar  to  those  in  the  Naito 
matter. The plaintiff seeks to recover an unspecified amount of money damages allegedly sustained by 
the  Company  as  a  result  of  the  individual  defendants’  breaches  of  fiduciary  duties,  as  well  as  the 
plaintiff’s costs and disbursements related to the suit. 

The Company filed a motion to dismiss in the Naito matter on February 14, 2003, and a motion to 
dismiss in the Russiello matter on February 21, 2003. A hearing was scheduled on those motions for 
March 14,  2003.  Just  prior  to  that  date,  plaintiffs’  counsel  requested  that  the  derivative  lawsuits  be 
stayed  pending  a  determination  of  an  anticipated  motion  to  dismiss  to  be  filed  in  the  class  action 
lawsuits when and if service of process is achieved. The Company, by and through its counsel, agreed 
to  that  stay.  As  a  result,  no  other  defendants  have  been  served  and  no  discovery  has  been 
commenced.  The  Company  has  not  determined  what  effect  the  Court’s  ruling  in  the  class  action 
litigation will have on the Naito or Russiello matters. 
Securities  and  Exchange  Commission 

the  Company’s 
restatement  of  its  prior  consolidated  financial  statements,  the  Company  has  been  in  contact  with  the 
SEC Enforcement Division. On December 9, 2002, certain of the Company’s officers and external legal 
counsel  held  a  telephone  conference  with  representatives  of  the  SEC  Enforcement  Division.  The 
Company  had  a  follow-up  meeting  with  the  SEC  Enforcement  Division  on  March 14,  2003.  At  this 
meeting,  the  SEC  representatives  asked  questions  about  the  restatement.  The  SEC  Enforcement 
Division  also  requested  that  the  Company  provide  additional  written  information  regarding  the 
restatement.  The  Company  supplied  this  information  on  March 21,  2003.  On  August 8,  2003,  the 
Company  was  informed  that  the  SEC  Enforcement  Division  has  issued  a  formal  order  of  private 
investigation  in  connection  with  the  Company’s  restatement  of  its  prior  consolidated  financial 
statements. The Company intends to cooperate fully with the SEC with respect to this investigation. 

In  connection  with 

Investigation. 

Item 4.  SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS 

No matters were submitted to a vote of security holders during the fourth quarter of fiscal 2003. 

12 

Clean Proof: For Cycle 10  

Item 4A.  EXECUTIVE OFFICERS OF THE REGISTRANT 

The executive officers of the Company,  their ages  as of December 10, 2003, and their positions 

are as follows:  

Name 
Gregory D. Derkacht. . . . . . . .   
Mark R. Vipond . . . . . . . . . . . .   
Anthony J. Parkinson . . . . . . .   
Dennis D. Jorgensen . . . . . . .   
David R. Bankhead . . . . . . . . .   
Dennis P. Byrnes . . . . . . . . . .   
Edward C. Fuxa. . . . . . . . . . . .   

  Age   

Position 

56   President and Chief Executive Officer 
44   Senior Vice President and President — ACI Worldwide 
51   Senior Vice President and President — Insession Technologies
55   Senior Vice President and President — IntraNet 
54   Senior Vice President, Chief Financial Officer and Treasurer 
40   Senior Vice President, General Counsel and Secretary 
40   Vice President, Chief Accounting Officer and Controller 

Mr. Derkacht serves as President and Chief Executive Officer. Mr. Derkacht joined the Company 
in  January 2002.  Prior  to  joining  the  Company,  Mr. Derkacht  was  President  of  e-PROFILE,  a  wholly-
owned  Internet  banking  subsidiary  of  Sanchez  Computer  Associates, Inc.  from  January 2000  to 
February 2001.  Mr. Derkacht  served  as  President  of  Credit  Union  Systems  Division,  a  division  of 
Fiserv, Inc.,  from  August 1999  to  January 2000,  and  served  as  Chief  Executive  Officer  of  Envision 
Financial Technologies from July 1997 to August 1999. 

Mr. Vipond  serves  as  a  Senior  Vice  President  with  primary  responsibility  for  the  ACI  Worldwide 
business unit. Mr. Vipond joined the Company in 1985 and has served in various capacities, including 
National  Sales  Manager  of  ACI  Canada,  Vice  President  of  the  Emerging  Technologies  and  Network 
Systems divisions, President of the USSI, Inc. operating unit, and Senior Vice President of Consumer 
Banking. 

Mr. Parkinson  serves  as  a  Senior  Vice  President  with  primary  responsibility  for  the  Insession 
Technologies  business  unit.  Mr. Parkinson  joined  the  Company  in  1984  and  has  served  in  various 
capacities,  including  Director  of  Sales  and  Marketing  for  EMEA,  Vice  President  of  the  Emerging 
Technologies  and  Network  Systems  divisions,  Vice  President  of  System  Solutions  Sales,  and  Senior 
Vice President of the Enterprise Solutions Group. 

Mr. Jorgensen  serves  as  a  Senior  Vice  President  with  primary  responsibility  for  the  IntraNet 
business  unit.  Mr. Jorgensen  was  an  employee  of  the  Company  from  1984  to  1986  and  rejoined  the 
Company in 1998 as Vice President of Corporate Marketing. Prior to rejoining the Company in 1998, 
Mr. Jorgensen  was  Chief  Executive  Officer  of  the  American  Marketing  Association,  a  professional 
association for marketing practitioners and academics. 

Mr. Bankhead  serves  as  Senior  Vice  President,  Chief  Financial  Officer  and  Treasurer. 
Mr. Bankhead joined the Company in July 2003. Prior to joining the Company, Mr. Bankhead was Vice 
President  and  Chief  Financial  Officer  of  Alysis  Technologies, Inc.  from  February 2000  to  May 2001. 
in  several  capacities  at 
From  September 1996 
Xybernet, Inc., a provider of software and services to the financial services industry, most recently as 
President and Chief Executive Officer, and currently serves on its board. 

to  November 1999,  Mr. Bankhead  served 

Mr. Byrnes  serves  as  Senior  Vice  President,  General  Counsel  and  Secretary.  Mr. Byrnes  joined 
the  Company  in  June 2003.  Mr. Byrnes  served  as  First  Vice  President  and  Senior  Counsel  for  Bank 
One  Corporation  from  October 2002  to  June 2003.  From  April 1996  to  November 2001,  Mr. Byrnes 
served  in  several  capacities,  including  assistant  general  counsel  and  general  counsel,  for  Sterling 
Commerce, Inc.,  an  electronic  commerce  solutions  provider.  Prior  to  joining  Sterling  Commerce, 
Mr. Byrnes served as an attorney with the national law firm of Baker & Hostetler. 

Mr. Fuxa  serves  as  Chief  Accounting  Officer,  Vice  President  and  Controller.  Mr. Fuxa  joined  the 
Company as Controller in 1997, was named Chief Accounting Officer in March 2000 and was named 
Vice President in October 2001. 

13 

Clean Proof: For Cycle 10  

 
PART II 

Item 5.  MARKET FOR REGISTRANT’S COMMON EQUITY AND RELATED STOCKHOLDER 

MATTERS 

The Company’s Class A Common Stock (“Common Stock”) trades on The NASDAQ Stock Market 
under the symbol TSAI. The following table sets forth, for the periods indicated, the high and low sale 
prices of the Common Stock as reported by The NASDAQ Stock Market: 

Fiscal Year Ended September 30, 2003
Fourth quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Third quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Second quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
First quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  High 

Low 

  $ 18.05   $  8.70  
5.36  
4.26  
4.81  

11.00  
7.30  
10.80  

Fiscal Year Ended September 30, 2002
Fourth quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Third quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Second quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
First quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

12.30  
12.77  
12.50  
14.10  

6.00  
10.01  
9.23  
5.81  

On  December 10,  2003,  the  last  sale  price  of  the  Common  Stock  as  reported  by  The  NASDAQ 
Stock Market was $19.28 per share. As of December 10, 2003, there were 326 holders of record of the 
Common Stock. 

Dividends 

The Company has never declared nor paid cash dividends on its Common Stock. The Company 
currently intends to retain earnings to finance the growth and development of its business and does not 
anticipate paying cash dividends in the foreseeable future. Any payment of cash dividends in the future 
will depend upon the financial condition, capital requirements and earnings of the Company, as well as 
other factors the Board of Directors may deem relevant. 

Item 6.  SELECTED FINANCIAL DATA 

The following selected financial data has been derived from the Company’s consolidated financial 
statements. This data should be read together with Item 7, Management’s Discussion and Analysis of 
Financial Condition and Results of Operations, and the consolidated financial statements and related 
notes  included  elsewhere  in  this  annual  report  on  Form 10-K.  The  financial  information  below  is  not 
necessarily  indicative  of  the  results  of  future  operations.  Future  results  could  differ  materially  from 
historical  results  due  to  many  factors,  including  those  discussed  in  Item  7  in  the  section  entitled 
“Management’s Discussion and Analysis of Financial Condition and Results of Operations — Factors 
That May Affect the Company’s Future Results or the Market Price of the Company’s Common Stock.” 
Amounts presented are in thousands, except earnings/loss per share amounts. 

14 

Clean Proof: For Cycle 10  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Statements of Operations Data: 
Revenues: 

2003 

Year Ended September 30, 
2001 

2002 

2000 

1999 

Software license fees . . . . . . . . . . . . . . .   $ 146,825  $ 158,453  $ 161,847  $ 123,231   $ 136,764
62,624
Maintenance fees . . . . . . . . . . . . . . . . . .  
85,886
Services (3) . . . . . . . . . . . . . . . . . . . . . . .  
285,274
Total revenues . . . . . . . . . . . . . . . . . . .  

64,583  
69,729  
257,543  

67,173 
70,062 
299,082 

74,213 
52,001 
284,667 

79,187 
51,279 
277,291 

Expenses: 

Cost of software license fees . . . . . . . .  
Cost of maintenance and services (3) .  
Research and development. . . . . . . . . .  
Selling and marketing . . . . . . . . . . . . . . .  
General and administrative . . . . . . . . . .  
Goodwill amortization (2) . . . . . . . . . . . .  
Impairment of goodwill . . . . . . . . . . . . . .  
Impairment of software. . . . . . . . . . . . . .  
Total expenses . . . . . . . . . . . . . . . . . .  
Operating income (loss) . . . . . . . . . . . . . . .  

25,500 
61,350 
35,373 
54,482 
56,037 
— 
9,290 
— 
242,032 
35,259 

31,053 
62,479 
35,029 
57,352 
55,563 
— 
1,524 
— 
243,000 
41,667 

43,616 
76,667 
41,240 
71,492 
61,925 
14,793 
36,618 
8,880 
355,231 
(56,149) 

51,505  
80,670  
33,377  
77,005  
60,302  
7,553  
—  
—  
310,412  
(52,869 ) 

45,575
76,150
34,612
73,420
60,639
5,182
—
—
295,578
(10,304)

Other income (expense): 

2,912
Interest income . . . . . . . . . . . . . . . . . . . .  
(2,269)
Interest expense . . . . . . . . . . . . . . . . . . .  
(2,180)
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
(1,537)
Total other income (expense) . . . . . .  
(11,841)
Income (loss) before income taxes . . . . .  
(137)
Income tax (provision) benefit . . . . . . . . . .  
Net income (loss) . . . . . . . . . . . . . . . . . . . .   $  14,325  $  15,269  $ (80,063)  $ (50,059 )  $ (11,978)
Earnings (loss) per share information (1):  
Weighted average shares outstanding:  
Basic . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Diluted. . . . . . . . . . . . . . . . . . . . . . . . . .  

2,142  
(7,008 ) 
(533 ) 
(5,399 ) 
(58,268 ) 
8,209  

1,759 
(7,338) 
(15,414) 
(20,993) 
(77,142) 
(2,921) 

1,211 
(2,998) 
140 
(1,647) 
33,612 
(19,287) 

1,667 
(5,596) 
(26) 
(3,955) 
37,712 
(22,443) 

31,744  
31,744  

35,558 
35,707 

34,116 
34,116 

35,326 
35,572 

31,667
31,667

Earnings (loss) per share: 

Basic . . . . . . . . . . . . . . . . . . . . . . . . . . .   $ 
Diluted. . . . . . . . . . . . . . . . . . . . . . . . . .   $ 

0.40  $ 
0.40  $ 

0.43  $ 
0.43  $ 

(2.35)  $ 
(2.35)  $ 

(1.58 )  $ 
(1.58 )  $ 

(0.38)
(0.38)

Balance Sheet Data: 

2003 

As of September 30, 
2001 

2002 

2000 

1999 

Working capital . . . . . . . . . . . . . . . . . . .   $  81,084  $  49,466  $  21,946  $  60,452   $ 100,765
304,962
Total assets . . . . . . . . . . . . . . . . . . . . . .  
10,000
Current portion of debt . . . . . . . . . . . . .  
27,739
Debt (long-term portion) . . . . . . . . . . . .  
173,370
Stockholders’ equity . . . . . . . . . . . . . . .  

299,002  
29,500  
39,824  
108,985  

263,900 
15,493 
9,444 
122,874 

267,151 
18,444 
24,866 
102,858 

272,403 
25,104 
44,135 
83,970 

(1)  Prior to its acquisition in November 1998, the earnings of Media Integration BV were not subject to 
income  taxes.  Earnings  per  share  amounts  for  fiscal  1999  reflect  a  pro  forma  tax  provision  for 
income taxes on the results of operations of this entity for the period prior to its acquisition. 

15 

Clean Proof: For Cycle 10  

 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
(2)  Effective  October 1,  2001,  the  Company  adopted  Statement  of  Financial  Accounting  Standard 
(“SFAS”) No. 142, “Goodwill and Other Intangible Assets,” which established new accounting and 
reporting requirements for goodwill. Under SFAS No. 142, goodwill is no longer amortized. 

(3) 

In  fiscal  2003,  the  Company  adopted  Emerging  Issues  Task  Force  (“EITF”)  Issue  No.  01-14, 
“Income  Statement  Characterization  of  Reimbursements  Received  for  “Out-of-Pocket”  Expenses 
Incurred,”  which  requires  (1)  that  reimbursements  received  for  out-of-pocket  expenses  be 
classified as revenue, rather than as a reduction of expenses, and (2) that comparative financial 
statements for prior periods be reclassified to comply with the guidance of EITF Issue No. 01-14. 

Item 7.  MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND 

RESULTS OF OPERATIONS 

Overview 

The  Company  develops,  markets,  installs  and  supports  a  broad  line  of  software  products  and 
services primarily focused on facilitating e-payments and e-commerce. In addition to its own products, 
the  Company  distributes  or  acts  as  a  sales  agent  for  software  developed  by  third  parties.  These 
products  and  services  are  used  principally  by  financial  institutions,  retailers,  and  e-payment 
processors, both in domestic and international markets. Most of the Company’s products are sold and 
supported  through  distribution  networks  covering  three  geographic  regions  —  the  Americas,  EMEA 
and  Asia/Pacific.  Each  distribution  network  has  its  own  sales  force  and  supplements  this  with 
independent reseller and/or distributor arrangements. 

Business Units 

The  Company’s  products  and  services  are  currently  organized  within  three  operating  segments, 
referred to as business units — ACI Worldwide, Insession Technologies and IntraNet. The Company’s 
chief  operating  decision  makers  review  financial  information  presented  on  a  consolidated  basis, 
accompanied  by  disaggregated  information  about  revenues  and  operating  income  by  business  unit. 
The  following  are  revenues  and  operating  income/loss  for  these  business  units  for  fiscal  2003,  2002 
and 2001 (in thousands): 

Revenues: 

2003 

2002 

2001 

ACI Worldwide . . . . . . . . . . . . . . . . . . . . . . . .   $ 206,408  $ 211,835   $ 226,717  
38,288  
Insession Technologies. . . . . . . . . . . . . . . . .  
33,432  
IntraNet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
645  
Health Payment Systems . . . . . . . . . . . . . . .  
  $ 277,291  $ 284,667   $ 299,082  

34,203  
38,629  
—  

33,086 
37,797 
— 

Operating income (loss): 

ACI Worldwide . . . . . . . . . . . . . . . . . . . . . . . .   $  22,060  $  31,002   $ (42,671 ) 
(2,652 ) 
Insession Technologies. . . . . . . . . . . . . . . . .  
(1,531 ) 
IntraNet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
(9,295 ) 
Health Payment Systems . . . . . . . . . . . . . . .  
  $  35,259  $  41,667   $ (56,149 ) 

7,203  
3,462  
—  

7,221 
5,978 
— 

Backlog 

Included  in  backlog  are  all  software  license  fees,  maintenance  fees  and  services  specified  in 
executed contracts to the extent that the Company believes that recognition of the related revenue will 
occur within the next twelve months. Recurring backlog includes all monthly license fees, maintenance 

16 

Clean Proof: For Cycle 10  

 
 
 
 
 
 
 
 
  
  
 
 
 
  
  
 
 
fees and  facilities  management fees. Non-recurring backlog  includes  other software  license fees and 
services. 

The  following  table  sets  forth  the  Company’s  recurring  and  non-recurring  backlog,  by  business 

unit, as of September 30, 2003 (in thousands): 

  Recurring  

Non- 
Recurring   

Total 

ACI Worldwide . . . . . . . . . . . . . . . . . . . . . . . . . . .   $ 133,674  $ 53,115   $ 186,789  
27,085  
Insession Technologies. . . . . . . . . . . . . . . . . . . .  
18,887  
IntraNet, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  $ 167,108  $ 65,653   $ 232,761  

20,978 
12,456 

6,107  
6,431  

Customers  may  request  that  their  contracts  be  renegotiated  or  terminated  due  to  a  number  of 
factors,  including  mergers,  changes  in  their  financial  condition,  or  general  changes  in  economic 
conditions in the customer’s industry or geographic location, or the Company may experience delays in 
the development or delivery of products or services specified in customer contracts. Accordingly, there 
can be no assurance that contracts included in recurring or non-recurring backlog will actually generate 
the specified revenues or that the actual revenues will be generated within a twelve-month period. 

Critical Accounting Policies and Estimates 

This disclosure is based upon the Company’s consolidated financial statements, which have been 
prepared  in  accordance  with  accounting  principles  generally  accepted  in  the  United  States.  The 
preparation of these financial statements requires that the Company make estimates and assumptions 
that affect the reported amounts of assets, liabilities, revenues and expenses, and related disclosure of 
contingent assets and liabilities. The Company bases its estimates on historical experience and other 
assumptions  that  are  believed  to  be  proper  and  reasonable  under  the  circumstances.  The  Company 
continually evaluates the appropriateness of its estimates and assumptions, including those related to 
revenue  recognition,  provision  for  doubtful  accounts,  fair  value  of  investments,  fair  value  of  goodwill 
and  software,  useful  lives  of  intangible  and  fixed  assets,  income  taxes,  and  contingencies  and 
litigation, among others. Actual results could differ from those estimates. 

The Company believes that there are several accounting policies that are critical to understanding 
the  Company’s  historical  and  future  performance,  as  these  policies  affect  the  reported  amounts  of 
revenue  and  the  more  significant  areas  involving  management’s  judgments  and  estimates.  These 
critical policies, and the Company’s procedures related to these policies, are described in detail below. 
See  Note  1  to  the  consolidated  financial  statements  for  a  further  discussion  of  these  accounting 
policies. 

Revenue Recognition, Accrued Receivables and Deferred Revenue 

Software  License  Fees.  The  Company  recognizes  software  license  fee  revenue  in  accordance 
with American Institute of Certified Public Accountants (“AICPA”) Statement of Position (“SOP”) 97-2, 
“Software  Revenue  Recognition,”  SOP  98-9,  “Modification  of  SOP  97-2,  Software  Revenue 
Recognition With Respect to Certain Transactions,” and Securities and Exchange Commission (“SEC”) 
Staff  Accounting  Bulletin  (“SAB”)  101,  “Revenue  Recognition  in  Financial  Statements.”  For  software 
license arrangements for  which services rendered are not considered  essential to the functionality  of 
the  software,  the  Company  recognizes  revenue  upon  delivery,  provided  (1) there  is  persuasive 
evidence of an arrangement, (2) collection of the fee is considered probable, and (3) the fee is fixed or 
determinable.  In  most  arrangements,  vendor-specific  objective  evidence  (“VSOE”)  of  fair  value  does 
not exist for the license element; therefore, the Company uses the residual method under SOP 98-9 to 
determine  the  amount  of  revenue  to  be  allocated  to  the  license  element.  Under  SOP  98-9,  the  fair 
value of all undelivered elements, such  as postcontract customer support (maintenance or “PCS”) or 
other products or services, is deferred and subsequently recognized as the products are delivered or  

17 

Clean Proof: For Cycle 10  

 
 
 
 
the  services  are  performed,  with  the  residual  difference  between  the  total  arrangement  fee  and 
revenues allocated to undelivered elements being allocated to the delivered element. 

When  a  software  license  arrangement  includes  services  to  provide  significant  production, 
modification, or customization of software, those services are not separable from the software and are 
accounted  for  in  accordance  with  Accounting  Research  Bulletin  (“ARB”)  No. 45,  “Long-Term 
Construction-Type  Contracts,”  and  the  relevant  guidance  provided  by  SOP  81-1,  “Accounting  for 
Performance  of  Construction-Type  and  Certain  Production-Type  Contracts.”  Accounting  for  services 
delivered over time (generally in excess of twelve months) under ARB No. 45 and SOP 81-1 is referred 
to as contract accounting. Under contract accounting, the Company generally uses the percentage-of-
completion  method.  Under  the  percentage-of-completion  method,  the  Company  records  revenue  for 
the  software  license  fee  and  services  over  the  development  and  implementation  period,  with  the 
percentage  of  completion  generally  measured  by  the  percentage  of  labor  hours  incurred  to-date  to 
estimated total labor hours for each contract. For those contracts subject to percentage-of-completion 
contract  accounting,  estimates  of  total  revenue  under  the  contract,  which  are  used  in  current 
percentage-complete  computations,  exclude  amounts  due  under  extended  payment  terms.  In  certain 
cases,  the  Company  provides  its  customers  with  extended  terms  where  payment  is  deferred  beyond 
when the services are rendered. Because the Company is unable to demonstrate a history of enforcing 
payment  terms  under  such  arrangements  without  granting  concessions,  the  Company  excludes 
revenues  due  on  extended  payment  terms  from  its  current  percentage-of-completion  computation 
because it cannot be presumed that those fees are fixed or determinable. 

For  software  license  arrangements  in  which  a  significant  portion  of  the  fee  is  due  more  than  12 
months after delivery, the software license fee is deemed not to be fixed or determinable. For software 
license arrangements in which the fee is not considered fixed or determinable, the software license fee 
is  recognized  as  revenue  as  payments  become  due  and  payable,  provided  all  other  conditions  to 
revenue  recognition  have  been  met.  For  software  license  arrangements  in  which  the  Company  has 
concluded  that  collection  of  the  fees  is  not  probable,  revenue  is  recognized  as  cash  is  collected, 
provided  all  other  conditions  to  revenue  recognition  have  been  met.  In  making  the  determination  of 
collectibility, the Company considers the creditworthiness of the customer, economic conditions in the 
customer’s industry and geographic location, and general economic conditions. 

SOP 97-2 requires the seller of software that includes PCS to establish VSOE of fair value of the 
undelivered element of the contract in order to account separately for the PCS revenue. For certain of 
the Company’s products, VSOE of the fair value of PCS is determined by a consistent pricing of PCS 
and  PCS  renewals  as  a  percentage  of  the  software  license  fees.  In  other  products,  the  Company 
determines  VSOE  by  reference  to  contractual  renewals,  when  the  renewal  terms  are  substantive.  In 
those cases where VSOE of the fair value of PCS is determined by reference to contractual renewals, 
the  Company  considers  factors  such  as  whether  the  period  of  the  initial  PCS  term  is  relatively  long 
when  compared  to  the  term  of  the  software  license  or  whether  the  PCS  renewal  rate  is  significantly 
below the Company’s normal pricing practices. 

Certain  of  the  Company’s  software  arrangements  (primarily  those  in  the  Asia/Pacific  region) 
include  payment  terms  that  are  enforceable  only  upon  the  passage  of  time  or  customer  acceptance. 
For software license arrangements in which the Company’s ability to enforce payment terms depends 
on customer acceptance provisions, software license fee revenue is recognized upon the earlier of the 
point at which (1) the customer accepts the software products or (2) the acceptance provisions lapse. 

For  software  license  arrangements  in  which  the  Company  acts  as  a  sales  agent  for  another 
company’s products, revenues are recorded on a net basis. These include arrangements in which the 
Company  does  not  take  title  to  the  products,  is  not  responsible  for  providing  the  product  or  service, 
earns a fixed commission, and assumes credit risk only to the extent of its commission. For software 
license arrangements in which the Company acts as a distributor of another company’s product, and in 

18 

Clean Proof: For Cycle 10  

certain  circumstances,  modifies  or  enhances  the  product,  revenues  are  recorded  on  a  gross  basis. 
These  include  arrangements  in  which  the  Company  takes  title  to  the  products  and  is  responsible  for 
providing the product or service. 

For  software  license  arrangements  in  which  the  Company  permits  the  customer  to  vary  their 
software  mix,  including  the  right  to  receive  unspecified  future  software  products  during  the  software 
license  term,  the  Company  recognizes  revenue  ratably  over  the  license  term,  provided  all  other 
revenue recognition criteria have been met. For software license arrangements in which the customer 
is  charged  variable  software  license  fees  based  on  usage  of  the  product,  the  Company  recognizes 
revenue as usage occurs over the term of the licenses, provided all other revenue recognition criteria 
have been met. 

Maintenance  Fees.  Revenues  for  PCS  are  recognized  ratably  over  the  maintenance  term 
specified in the contract. In arrangements where VSOE of fair value of PCS cannot be determined (for 
example, a time-based software license with a duration of one year or less), the Company recognizes 
revenue for the entire arrangement ratably over the PCS term. 

Services. Revenues from arrangements to provide professional services on a time and materials 

basis are recognized as the related services are performed. 

Non-monetary  Transactions.  Non-monetary  transactions  are  accounted  for  in  accordance  with 
Accounting  Principles  Board  (“APB”)  Opinion  No. 29,  “Accounting  for  Non-monetary  Transactions,” 
which requires that the transfer or distribution of a non-monetary asset or liability generally be based 
on  the  fair  value  of  the  asset  or  liability  that  is  received  or  surrendered,  whichever  is  more  clearly 
evident.  In  those  cases  where  fair  value  of  the  assets  exchanged  is  not  readily  determinable,  the 
exchange is recorded at the historical cost of the asset surrendered. 

Accrued  Receivables.  Accrued  receivables  represent  amounts  to  be  billed  in  the  near  future 

(less than 12 months). 

Deferred  Revenue.  Deferred  revenue  includes  (1) amounts  currently  due  and  payable  from 
customers,  and  payments  received  from  customers,  for  software  licenses,  maintenance  and/or 
services  in  advance  of  providing  the  product  or  performing  services,  (2) amounts  deferred  whereby 
VSOE  of  the  fair  value  of  undelivered  elements  in  a  bundled  arrangement  does  not  exist,  and 
(3) amounts deferred if other conditions to revenue recognition have not been met. 

Provision for Doubtful Accounts 

The  Company  maintains  a  general  allowance  for  doubtful  accounts  based  on  its  historical 
experience, along with additional customer-specific allowances. The Company regularly monitors credit 
risk exposures in its accounts receivable. In estimating the necessary level of its allowance for doubtful 
accounts,  management  considers  the  aging  of  its  accounts  receivable,  the  creditworthiness  of  the 
Company’s  customers,  economic  conditions  within  the  customer’s  industry,  and  general  economic 
conditions,  among  other  factors.  Should  any  of  these  factors  change,  the  estimates  made  by 
management  will  also  change,  which  in  turn  impacts  the  level  of  the  Company’s  future  provision  for 
doubtful  accounts.  Specifically,  if  the  financial  condition  of  the  Company’s  customers  were  to 
deteriorate, affecting their ability to make payments, additional customer-specific provision for doubtful 
accounts may be required. Also, should deterioration occur in general economic conditions, or within a 
particular industry or region in which the Company has a number of customers, an additional provision 
for doubtful accounts may be recorded to reserve for potential future losses. 

Impairment of Investments 

The Company records a non-cash charge to earnings when it determines that an investment has 
experienced  an  “other  than  temporary”  decline  in  market  value.  To  make  this  determination,  the 

19 

Clean Proof: For Cycle 10  

Company reviews the carrying value of its marketable equity security investments at the end of each 
reporting  period  for  impairment.  Other-than-temporary  impairments  are  generally  recognized  if  the 
market  value  of  the  investment  is  below  its  current  carrying  value  for  an  extended  period,  which  the 
Company generally defines as six to nine months, or if the issuer has experienced significant financial 
declines  or  difficulties  in  raising  capital  to  continue  operations,  among  other  factors.  Future  adverse 
changes  in  market  conditions  or  poor  operating  results  of  underlying  investments  could  result  in  an 
inability to recover the carrying value of the recorded marketable securities, thereby possibly requiring 
additional impairment charges in the future. 

Impairment of Goodwill 

In  accordance  with  SFAS  No. 142,  “Goodwill  and  Other  Intangible  Assets,”  which  the  Company 
adopted effective October 1, 2001, goodwill is no longer amortized, but is tested for impairment at the 
reporting  unit  level  at  least  annually  utilizing  a  two-step  methodology.  The  initial  step  requires  the 
Company  to  determine  the  fair  value  of  each  reporting  unit  and  compare  it  to  the  carrying  value, 
including  goodwill,  of  such  reporting  unit.  If  the  fair  value  exceeds  the  carrying  value,  no  impairment 
loss is to be recognized. However, if the carrying value of the reporting unit exceeds its fair value, the 
goodwill  of  this  unit  may  be  impaired.  The  amount  of  impairment,  if  any,  is  then  measured  in  the 
second  step.  For  impairment  testing  purposes,  the  Company  has  utilized  the  services  of  an 
independent consultant to perform valuations of the Company’s reporting units that contained goodwill. 

Capitalized Software 

Software  consists  of  internally-developed  software  and  purchased  software.  The  Company 
capitalizes  costs  related  to  certain  internally-developed  software  when  the  resulting  products  reach 
technological feasibility. Technological feasibility is determined upon completion of a detailed program 
design or internal specification. The internal specification establishes that the product can be produced 
to  meet  its  design  specifications  including  functions,  features  and  technical  performance  requirements. 
Purchased  software  consists  of  software  to  be  marketed  externally  that  was  acquired  primarily  as  the 
result  of  a  business  acquisition  and  costs  of  computer  software  obtained  for  internal  use  that  were 
capitalized. 

Amortization  of  internally-developed  software  costs  begins  when  the  products  are  available  for 
licensing  to  customers  and  is  computed  separately  for  each  product  as  the  greater  of  (a) the  ratio  of 
current  gross  revenue  for  the  product  to  the  total  of  current  and  anticipated  gross  revenue  for  the 
product  or  (b) the  straight-line  method  over  three  years.  Due  to  competitive  pressures,  it  may  be 
possible  that  the  anticipated  gross  revenue  or  remaining  estimated  economic  life  of  the  software 
products will be reduced significantly. As a result, the carrying amount of the software product may be 
reduced accordingly. Amortization of purchased software is generally computed using the straight-line 
method over its estimated useful life of approximately three years. 

Accounting for Income Taxes 

Accounting for income taxes requires significant judgments in the development of estimates used 
in income tax calculations. Such judgments include, but are not limited to, the likelihood the Company 
would realize the benefits of net operating loss carryforwards and/or foreign tax credits, the adequacy 
of valuation allowances, and the rates used to measure transactions with foreign subsidiaries. As part 
of the process of preparing the Company’s consolidated financial statements, the Company is required 
to estimate its income taxes in each of the jurisdictions in which the Company operates. The judgments 
and estimates used are subject to challenge by domestic and foreign taxing authorities. It is possible 
that either domestic or foreign taxing authorities could challenge those  judgments and estimates and 
draw conclusions that would cause the Company to incur tax liabilities in excess of, or realize benefits 
less than, those currently recorded. Changes  in  the  geographical mix or  estimated amount of annual 
pretax income could impact the Company’s overall effective tax rate. 

20 

Clean Proof: For Cycle 10  

To  the  extent  recovery  of  deferred  tax  assets  is  not  likely  based  on  estimation  of  future  taxable 
income  in  each  jurisdiction,  the  Company  records  a  valuation  allowance  to  reduce  its  deferred  tax 
assets to the amount that is more likely than not to be realized. Although the Company has considered 
future taxable income along with prudent and feasible tax planning strategies in assessing the need for 
the valuation allowance, if the Company should determine that it would not be able to realize all or part 
of  its  deferred  tax  assets  in  the  future,  an  adjustment  to  deferred  tax  assets  would  be  charged  to 
income in the period any such determination was made. Likewise, in the event the Company was able 
to realize its deferred tax assets in the future in excess of the net recorded amount, an adjustment to 
deferred tax assets would increase income in the period any such determination was made. 

Acquisition 

During fiscal 2001, the Company acquired all of the outstanding securities of MessagingDirect Ltd. 
(“MDL”). Shareholders of MDL received 3,357,351 shares of Common Stock (or Exchangeable Shares 
of  TSA  Exchangeco  Limited  which  were  convertible  on  a  one-for-one  basis  for  shares  of  Common 
Stock or options to purchase shares of Common Stock) with a fair market value at the time of purchase 
of  approximately  $53.2  million.  The  acquisition  was  accounted  for  using  the  purchase  method  of 
accounting.  An  independent  valuation  of  MDL  was  performed  and  used  by  management  as  an  aid  in 
determining  the fair market value of each  identifiable  intangible asset. The excess purchase  price  over 
the  estimated  fair  value  of  each  identifiable  tangible  and  intangible  asset  acquired  was  allocated  to 
goodwill. Approximately $47.7 million of the purchase price was allocated to goodwill and $11.8 million to 
software for resale. 

During  fiscal  2001,  the  Company  performed  an  analysis  of  its  carrying  values  of  goodwill  and 
software  related  to  its  acquisition  of  MDL,  and  determined  that  MDL’s  goodwill  and  MDL’s  software 
were impaired by $30.4 million and $8.9 million, respectively. During fiscal 2002, the Company updated 
its impairment testing and determined that MDL’s goodwill was impaired by an additional $1.5 million. 
During  fiscal  2003,  the  Company  updated  its  impairment  testing  and  determined  that  the  remaining 
carrying  value  of  MDL  goodwill  of  $9.3 million  was  impaired.  The  Company  utilized  valuations 
performed by an independent consultant for all three fiscal years during which goodwill impairment was 
noted. MDL is included in the ACI Worldwide business unit. 

21 

Clean Proof: For Cycle 10  

Results of Operations 

The  following  table  sets  forth  certain  financial  data  and  the  percentage  of  total  revenues  of  the 

Company for the periods indicated (amounts in thousands). 

2003 

% of 

Year Ended September 30, 
2002 

% of 

2001 

% of 

  Amount 

  Revenue

  Amount 

  Revenue

  Amount 

  Revenue 

Revenues: 

Initial license fees (ILFs) . .   $  61,542 
Monthly license fees 

(MLFs). . . . . . . . . . . . . . . .  

85,283 
Software license fees . . . . .   146,825 
79,187 
Maintenance fees . . . . . . . .  
51,279 
Services . . . . . . . . . . . . . . . .  
Total revenues . . . . . . . . .   277,291 

Expenses: 

Cost of software license 

22.2%  $  76,742 

26.9%  $  78,358  

  26.2%

30.7 
52.9 
28.6 
18.5 
100.0 

81,711 
158,453 
74,213 
52,001 
284,667 

28.7 
55.6 
26.1 
18.3 
100.0 

83,489  
161,847  
67,173  
70,062  
299,082  

  27.9 
  54.1 
  22.5 
  23.4 
 100.0 

fees . . . . . . . . . . . . . . . . . .  

25,500 

9.2 

31,053 

10.9 

43,616  

  14.6 

Cost of maintenance and 

services. . . . . . . . . . . . . . .  
Research and development  
Selling and marketing . . . . .  
General and administrative  
Goodwill amortization . . . . .  
Impairment of goodwill . . . .  
Impairment of software. . . .  

61,350 
35,373 
54,482 
56,037 
— 
9,290 
— 
Total expenses . . . . . . . .   242,032 
35,259 

Operating income (loss) . . . . .  

22.1 
12.8 
19.6 
20.2 
— 
3.4 
— 
87.3 
12.7 

62,479 
35,029 
57,352 
55,563 
— 
1,524 
— 
243,000 
41,667 

22.0 
12.3 
20.2 
19.5 
— 
0.5 
— 
85.4 
14.6 

76,667  
41,240  
71,492  
61,925  
14,793  
36,618  
8,880  
355,231  
(56,149 ) 

  25.6 
  13.8 
  23.9 
  20.7 
  5.0 
  12.2 
  3.0 
 118.8 
  (18.8) 

Other income (expense): 

Interest income . . . . . . . . . .  
Interest expense . . . . . . . . .  
Other . . . . . . . . . . . . . . . . . . .  

1,211 
(2,998) 
140 

0.4 
(1.1)   
0.1 

1,667 
(5,596) 
(26) 

0.6 
(1.9)   
— 

1,759  
(7,338 ) 
(15,414 ) 

  0.6 
  (2.4) 
  (5.2) 

Total other income 

(expense) . . . . . . . . . . .  

(1,647) 

(0.6)   

(3,955) 

(1.3)   

(20,993 ) 

  (7.0) 

Income (loss) before income 

taxes . . . . . . . . . . . . . . . . . . .  
33,612 
Income tax provision. . . . . . . .  
(19,287) 
Net income (loss) . . . . . . . . . .   $  14,325 

37,712 
12.1 
(6.9)   
(22,443) 
5.2%  $  15,269 

(77,142 ) 
13.3 
(7.9)   
(2,921 ) 
5.4%  $ (80,063 ) 

  (25.8) 
  (1.0) 
  (26.8)%

Revenues.  Total revenues for fiscal 2003 decreased $7.4 million, or 2.6%, from fiscal 2002. The 
decrease is the result of a $11.6 million, or 7.3%, decrease in software license fee revenues and a $0.7 
million,  or  1.4%,  decrease  in  services  revenues,  offset  by  a  $5.0  million,  or  6.7%,  increase  in 
maintenance  fee  revenues.  Part of  this  decrease  resulted  from  the  February 2002  sale  of  Regency 
Systems, Inc.  (“Regency”),  which  was  part  of  the  ACI  Worldwide  business  unit.  Regency  contributed 
approximately  $2.3 million  in  revenues  in  fiscal  2002,  with  no  related  revenues  in  fiscal  2003.  The 
effect  of  changes  in  foreign  currency  exchange  rates  was  to  increase  overall  revenues  by 
approximately $3.1 million for fiscal 2003 as compared to fiscal 2002. 

Total revenues for fiscal 2002 decreased $14.4 million, or 4.8%, from fiscal 2001. The decrease is 
the result of a $3.4 million, or 2.1%, decrease in software license fee revenues and a $18.1 million, or 
25.8%, decrease in services revenues, offset by a $7.0 million, or 10.5%, increase in maintenance fee 

22 

Clean Proof: For Cycle 10  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
revenues.  Part of  this  overall  decrease  resulted  from  the  fiscal  2002  sale  of  Regency.  Regency 
contributed  approximately  $2.3 million  in  revenues  in  fiscal  2002  as  compared  to  $8.3  million  in 
revenues in fiscal 2001. 

For  fiscal  2003  as  compared  to  fiscal  2002,  ACI  Worldwide’s  software  license  fee  revenues 
decreased primarily due to a shift in sales focus from the Company’s more-established products to its 
newer BASE24-es product and its Payments Management products. As a result of this shift to newer 
products, absent  other factors, the Company will experience an  increase in deferred revenues and a 
corresponding  decrease  in  revenues  due  to  differences  in  the  timing  of  revenue  recognition  for  the 
respective  products.  Revenues  under  less-established  products  are  typically  recognized  upon 
acceptance,  or  first  production  use  by  the  customer,  due  to  uncertainties  surrounding  customer 
acceptance of the product, whereas revenues from mature products, such as BASE24, are generally 
recognized upon delivery of the product (assuming all other requirements for revenue recognition have 
been  met).  For  fiscal  2003  as  compared  to  fiscal  2002,  Insession  Technologies’  software  license  fee 
revenues decreased primarily due to system consolidations and company consolidations. In  addition, 
as  customers  within  the  Insession  Technologies  business  unit  renew  existing  contracts,  the  renewal 
contract  generally  has  a  lower  proportion  of  the  total  fees  that  relate  to  initial  license  fees.  For  fiscal 
2003  as  compared  to  fiscal  2002,  IntraNet’s  software  license  fee  revenues  increased  due  to  the 
completion of the final phase of an ACH project with a large European bank, allowing the Company to 
recognize  approximately  $3.6  million  in  revenues,  offset  by  a  decline  in  the  number  of  customers 
migrating  from  the  Digital  VAX-based  Money  Transfer  System  (“MTS”)  product  to  the  new  RS6000-
based MTS product. 

The  decrease  in  software  license  fee  revenues  in  fiscal  2002  as  compared  to  fiscal  2001  is 
primarily the result of a reduction in demand for ACI Worldwide Payment Engine products in EMEA as 
well  as  decreases  resulting  from  the  sale  of  Regency  in  fiscal  2002,  offset  by  increases  in  software 
license fee revenues within the IntraNet business unit. The decrease in demand in EMEA was primarily 
due  to  the  depressed  economic  conditions  that  existed  within  this  region.  These  conditions  caused 
many customers to reduce their information technology budgets and spending commitments. IntraNet 
experienced  an  increase  in  software  license  fee  revenues  due  to  an  increase  in  demand  that  was 
primarily  the  result  of  migrating  its  customers  from  the  Digital  VAX-based  MTS  product  to  the  new 
RS6000-based MTS product. 

The increase in maintenance fee revenues in both fiscal 2003 and 2002 is primarily due to growth 
in  the  installed  base  of  software  products  within  the  ACI  Worldwide  and  Insession  Technologies 
business units, offset by decreases resulting from the sale of Regency. 

The decrease in services revenues in fiscal 2003, and more noticeably in fiscal 2002, is primarily 
the result of a decreased demand in the ACI Worldwide and Insession Technologies business units for 
technical and project management services. This decreased demand is primarily due to (1) increased 
competition  in  the  marketplace  by  companies  that  offer  services  work  at  lower  rates,  (2) many  larger 
customers  increasing  their  internal  staffs  in  order  to  reduce  their  dependence  on  external  resources 
and  (3) general  decreases  in  worldwide  demand  for  services  as  a  result  of  depressed  economic 
conditions.  In  addition,  IntraNet’s  services  revenues  decreased  for  fiscal  2003  as  compared  to  fiscal 
2002 due to a decline in the number of customers migrating from the Digital VAX-based MTS product 
to the new RS6000-based MTS product. 

Expenses.  Total operating expenses for fiscal 2003 decreased $1.0 million, or 0.4%, as compared 
to fiscal 2002. Part of this decrease resulted from the fiscal 2002 sale of Regency. Regency contributed 
approximately $4.0 million in operating expenses in fiscal 2002, with no related operating expenses in 
fiscal 2003. Offsetting this decrease, however, was the effect of changes in foreign currency exchange 
rates, which increased overall expenses by approximately $5.0 million for fiscal 2003 as compared to 
fiscal  2002.  Also,  fiscal  2003  operating  expenses  included  $9.3  million  of  goodwill  impairment  as 
compared to $1.5 million of goodwill impairment in fiscal 2002. 

23 

Clean Proof: For Cycle 10  

Total  operating  expenses  for  fiscal  2002  decreased  $112.2  million,  or  31.6%,  as  compared  to 
fiscal  2001.  However,  fiscal  2002  operating  expenses  included  $1.5  million  of  goodwill  impairment 
whereas fiscal 2001 operating expenses included $36.6 million of goodwill impairment and $8.9 million 
of software impairment. In accordance with SFAS No. 142, which the Company adopted in fiscal 2002, 
goodwill is no longer amortized. In fiscal 2001, operating expenses included $14.8 million of goodwill 
amortization.  During  the  third  quarter  of  fiscal  2001,  the  Company  implemented  a  corporate 
restructuring  plan  whereby  it  closed  or  significantly  reduced  the  size  of  certain  product  development 
organizations and geographic sales offices. In addition to these specific corporate restructuring actions, 
during  fiscal  2002  and  2001,  the  Company  reduced  overall  headcount  levels  through  attrition  or 
delayed  hiring  decisions,  resulting  in  reduced  operating  expenses  in  fiscal  2002.  Part of  this  overall 
decrease resulted from the fiscal 2002 sale of Regency. Regency recorded approximately $4.0 million 
in operating expenses in fiscal 2002 as compared to $11.6 million in operating expenses in fiscal 2001. 
Total  staff  (including  both  employees  and  independent  contractors)  was  1,557  at  September 30,  2003, 
1,586 at September 30, 2002, and 1,839 at September 30, 2001. 

Cost  of  software  license  fees  for  fiscal  2003  decreased  $5.6 million,  or  17.9%,  as  compared  to 
fiscal 2002. This decrease was due primarily to a decrease in amortization for software products that 
are  now  fully  amortized  of  $4.6  million  for  fiscal  2003,  as  well  as  decreases  in  personnel-related 
expenses  due  to  reduced  staff  levels.  In  addition,  distributor  commissions  decreased  due  to  lower 
revenue  levels  from  those  sources.  Cost  of  software  license  fees  for  fiscal  2002  decreased  $12.6 
million,  or  28.8%,  as  compared  to  fiscal  2001.  This  decrease  was  due  primarily  to  a  decrease  in 
personnel-related  expenses,  a  decrease  in  MDL  software  amortization  and  a  decrease  in  costs 
associated with the development of the Company’s e-commerce product set. 

Cost of maintenance and services for fiscal 2003 decreased $1.1 million, or 1.8%, as compared to 
fiscal  2002.  Cost  of  maintenance  and  services  for  fiscal  2002  decreased  $14.2  million,  or  18.5%,  as 
compared  to  fiscal  2001.  These  decreases  were  primarily  the  result  of  fewer  staff  (internal  and 
external)  needed  to  support  the  Company’s  ACI  Worldwide  and  Insession  Technologies  services-
related business, which experienced declines in demand. 

Research  and  development  (“R&D”)  costs  for  fiscal  2003  increased  $0.3 million,  or  1.0%,  as 
compared to fiscal 2002. R&D costs for fiscal 2002 decreased $6.2 million, or 15.1%, as compared to 
fiscal 2001. R&D costs as a percentage of total revenues were 12.8%, 12.3% and 13.8% in fiscal 2003, 
2002 and 2001, respectively. The Company terminated further development of certain products as part 
of the fiscal 2001 corporate restructuring, causing the decrease in R&D costs since fiscal 2001. 

Selling and marketing costs for fiscal 2003 decreased $2.9 million, or 5.0%, as compared to fiscal 
2002.  This  decrease  was  due  primarily  to  a  decreased  emphasis  on  advertising  and  promotional 
programs, offset by increased sales commissions. Although software license fee revenues decreased 
primarily  due  to  a  shift  in  sales  focus  from  the  Company’s  more-established  products  to  its  newer 
products, sales commissions increased since they are paid based on contract values rather than level 
of revenues recorded. Selling and marketing costs for fiscal 2002 decreased $14.1 million, or 19.8%, 
as  compared  to  fiscal  2001.  This  decrease  was  the  result  of  various  cost  reduction  efforts,  including 
reductions  in  sales  staff  (related  to  products  that  lacked  market  demand  and  in  regions  where  the 
economy  had  been  deteriorating)  and  related  travel  and  entertainment  costs.  Selling  and  marketing 
costs as a percentage of total revenues were 19.6%, 20.2% and 23.9% in fiscal 2003, 2002 and 2001, 
respectively. 

General and administrative costs for fiscal 2003 increased $0.5 million, or 0.9%, as compared to 
fiscal  2002.  This  increase  is  primarily  due  to  increased  professional  fees,  offset  by  reduced  costs 
resulting from the sale of Regency during fiscal 2002. General and administrative costs for fiscal 2002 
decreased  $6.4  million,  or  10.3%,  as  compared  to  fiscal  2001.  This  decrease  was  attributable  to 
reductions  in  personnel  and  occupancy  costs  resulting  from  the  fiscal  2001  corporate  restructuring, 
reduced  costs  resulting  from  the  sale  of  Regency  during  fiscal  2002,  and  a  reduction  in  bad  debts 

24 

Clean Proof: For Cycle 10  

expense,  offset  by  an  increase  in  accounting  fees  in  fiscal  2002  due  to  the  restatement  of  its  prior 
consolidated financial statements. 

Other Income and Expense. 

Interest expense for fiscal 2003 decreased $2.6 million, or 46.4%, 
as compared to the same period of fiscal 2002. Interest expense for fiscal 2002 decreased $1.7 million, 
or  23.7%,  as  compared  to  fiscal  2001.  The  decreases  are  attributable  to  a  reduction  in  debt  under 
financing  agreements  (balances  of  $24.9  million,  $43.3  million  and  $57.2  million  at  September 30, 
2003,  2002  and  2001,  respectively)  and  the  repayment  of  borrowings  outstanding  under  the 
Company’s  lines  of  credit  (no  borrowings  at  September 30,  2003  or  2002,  compared  to  $12.0  million 
outstanding at September 30, 2001). 

Other income and expense consists of foreign currency gains and losses, and other non-operating 
items. Other income in fiscal 2002 included an $8.7 million gain on sale of Regency. Other expenses in 
fiscal 2002 included $8.3 million in other than temporary impairments of marketable equity securities. 
Other expenses in fiscal 2001 included $8.7 million in other than temporary impairments of marketable 
equity securities, $3.4 million in other than temporary declines in the market values of the Company’s 
investments  in  various  private  technology  companies,  $1.9  million  in  costs  associated  with  the 
cancelled 
Insession 
Technologies, Inc., and a $1.2 million charge related to the Company’s transfer of its 70% ownership in 
Hospital Health Plan Corporation to the minority shareholder. 

the  Company’s  wholly-owned  subsidiary, 

initial  public  offering  of 

Income Taxes.     The effective tax rate for fiscal 2003, 2002 and 2001 was approximately 57.4%, 
59.5%  and  3.8%,  respectively.  The  effective  tax  rate  for  fiscal  2003  was  primarily  impacted  by  a 
nondeductible  impairment  loss  on  goodwill,  non-recognition  of  tax  benefits  for  operating  losses  in 
certain  foreign  locations,  recognition  of  a  valuation  allowance  for  foreign  tax  credits,  and  foreign  tax 
rate differentials, net of benefits for R&D credits and the extraterritorial income exclusion. The effective 
tax rate for fiscal 2002 was primarily impacted by non-recognition of tax benefits for operating losses in 
certain  foreign  locations,  recognition  of  a  valuation  allowance  for  foreign  tax  credits,  foreign  tax  rate 
differentials,  and  gain  on  sale  of  subsidiary.  The  effective  tax  rate  for  fiscal  2001  was  primarily 
impacted  by  nondeductible  impairment  losses  on  goodwill  and  valuation  allowances  provided  for 
unrealized capital loss carryforward and foreign net operating loss carryforwards. 

Each year, the Company evaluates its historical operating results as well as its projections for the 
future to determine the realizability of the deferred tax assets. As of September 30, 2003, the Company 
had deferred tax assets of $20.0 million (net of $51.8 million valuation allowance). As of September 30, 
2002, the Company had deferred tax assets of $45.1 million (net of $51.0 million valuation allowance). 
The Company analyzes the recoverability of its net deferred tax assets at each future reporting period. 
Because unforeseen factors may affect future taxable income, increases or decreases to the valuation 
reserve may be required in future periods. 

The  Company  had  foreign  tax  credit  carryforwards  at  September 30,  2003  of  approximately 
$7.9 million, of which $2.5 million will expire in fiscal 2004 if not utilized, with remaining carryforwards 
expiring in future fiscal years. The Company had  domestic net operating  loss carryforwards (“NOLs”) 
for  tax  purposes  of  $5.7  million  at  September 30,  2003,  which  will  begin  to  expire  in  2008. 
Approximately  $2.9  million  of  the  NOLs  is  attributable  to  the  pre-acquisition  periods  of  acquired 
subsidiaries.  The  utilization  of  these  NOLs  may  be  limited  pursuant  to  Section 382  of  the  Internal 
Revenue  Code  as  a  result  of  prior  ownership  changes.  The  Company  had  foreign  NOLs  of 
approximately $77.2  million, a portion of which  begins to expire  in fiscal 2004.  A valuation allowance 
has  been  provided  for  a  portion  of  the  deferred  tax  assets  attributable  to  NOLs  to  the  extent 
management believes these NOLs could expire unused due to the Company’s historical and projected 
losses  in  certain  of  its  foreign  subsidiaries.  In  addition,  at  September 30,  2003,  the  Company  had 
domestic capital loss carryforwards for tax purposes of $17.4 million, which begin to expire in 2004. 

25 

Clean Proof: For Cycle 10  

Liquidity and Capital Resources 

As of September 30, 2003, the Company’s principal sources of liquidity consisted of $115.3 million 
in  cash,  cash  equivalents  and  marketable  securities.  The  Company  had  no  bank  borrowings 
outstanding as of September 30, 2003. 

The Company’s net cash flows provided by operating activities in fiscal 2003, 2002 and 2001 were 
$38.0 million, $79.0 million and $12.5 million, respectively. The decline in operating cash flows in fiscal 
2003  as  compared  to  fiscal  2002  resulted  primarily  from  changes  in  billed  and  accrued  receivables. 
The improvement in operating cash flows in fiscal 2002 as compared to fiscal 2001 resulted primarily 
from improved income from continuing operations. In fiscal 2001, the Company adopted an initiative to 
pursue up-front payment options for its software licenses rather than extended payment options. Under 
the  up-front  payment  option,  the  licensee  pays  the  license  fee  at  the  beginning  of  the  software  term 
whereas under the extended payment option, the licensee pays a portion of the software license fees 
at the beginning of the software term and the remaining portion over the software license term. 

During fiscal 2003, the Company incurred restructuring charges totaling $2.0 million, of which $0.3 
million  was  paid  in  fiscal  2003.  During  fiscal  2001,  the  Company  incurred  restructuring  charges  and 
asset impairment losses totaling $5.9 million, of which $0.4 million was paid in fiscal 2003, $0.4 million 
was paid in fiscal 2002 and $1.6 million was paid in fiscal 2001. Liabilities remaining at September 30, 
2003 related to restructuring charges incurred in fiscal 2003 and 2001 are not expected to significantly 
impact operating cash flows. 

The Company’s net cash flows provided by investing activities in fiscal 2003 and 2002 were $0.1 
million and  $1.4  million, respectively, as compared to $5.2  million  used  in  investing  activities in fiscal 
2001.  Several  factors  affected  the  comparison  in  activity  between  fiscal  years.  In  fiscal  2003,  $3.1 
million  was  used  for  purchases  of  software,  property  and  equipment,  which  were  partially  offset  by 
proceeds from the sale of marketable securities of $2.5 million. The sale of Regency during fiscal 2002 
provided cash  flows of $5.4 million,  which was  offset by $4.9  million used for purchases of software, 
property and equipment. In fiscal 2001, $5.2 million was used for purchases of software, property and 
equipment. 

The Company’s net cash flows used in financing activities were $14.9 million and $24.4 million in 
fiscal 2003 and 2002, respectively, as compared to cash provided by financing activities of $1.4 million 
in fiscal 2001. In the past, an important element of the cash management program was the Company’s 
factoring  of  future  revenue  streams,  whereby  interest  in  its  future  monthly  license  payments  under 
installment  or  long-term  payment  arrangements  is  transferred  on  a  non-recourse  basis  to  third-party 
financial  institutions  in  exchange  for  cash.  The  Company  did  not  factor  any  future  revenue  streams 
during fiscal 2003, but made payments to the third-party financial institutions totaling $19.2 million. Also 
during  fiscal  2003,  the  Company  received  $4.7  million  from  the  sale  and  exercise  of  stock  options. 
During  fiscal  2002,  the  Company  generated  cash  proceeds  from  the  factoring  of  future  revenue 
streams of $7.6 million, offset by payments made to the third-party financial institutions of $21.5 million, 
and  payments  on  its  bank  line  of  credit  facilities  of  $12.0  million.  During  fiscal  2001,  the  Company 
generated  cash  proceeds  from  the  factoring  of  future  revenue  streams  of  $19.2 million,  offset  by 
payments made to the third-party financial institutions of $13.3 million, and payments on its bank line of 
credit facilities of $5.9 million. 

The Company’s also realized an increase in cash of $2.9 million during fiscal 2003 due to foreign 

exchange rate variances. 

The  Company  believes  that  its  existing  sources  of  liquidity,  including  cash  on  hand,  marketable 
securities  and  cash  provided  by  operating  activities,  will  satisfy  the  Company’s  projected  liquidity 
requirements for the foreseeable future. 

26 

Clean Proof: For Cycle 10  

Contractual Obligations and Commercial Commitments 

The  Company  leases  office  space,  equipment  and  the  corporate  aircraft  under  operating  leases 
that  run  through  February 2011.  In  addition,  the  Company  has  sold  the  rights  to  future  payment 
streams under software license arrangements with extended payment terms to financial institutions for 
cash.  The  Company  records  the  proceeds  received  from  these  financing  agreements  as  debt  and 
reduces the debt principal  as payments are  made. Contractual obligations as of September 30,  2003 
are as follows (in thousands): 

Payments Due by Period 

More
than 5
years 
Contractual Obligations   
Operating Lease Obligations. . . . . . . . . . . . . . . .   $ 34,921  $ 10,229  $ 14,943   $  9,270   $  479
Debt — Financing Agreement Obligations . . . .  
—
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $ 59,858  $ 25,722  $ 24,387   $  9,270   $  479

Less 
than 1
year 

3-5 
years 

1-3 
years 

15,493 

24,937 

9,444  

Total 

—  

Recent Accounting Pronouncements 

In  November  2002, 

the  Financial  Accounting  Standards  Board  (“FASB”) 

issued  FASB 
Interpretation  No.  (“FIN”)  45,  “Guarantor’s  Accounting  and  Disclosure  Requirements  for  Guarantees, 
including Indirect Guarantees of Indebtedness of Others.” FIN 45 requires a guarantor to recognize a 
liability, at the inception of the guarantee, for the fair value of obligations it has undertaken in issuing 
the  guarantee  and  also  requires  more  detailed  disclosures  with  respect  to  guarantees.  FIN  45  is 
effective  for  guarantees  issued  or  modified  after  December  31,  2002  and  requires  additional 
disclosures  for  existing  guarantees.  The  adoption  of  FIN  45  did  not  impact  the  Company’s  financial 
position or results of operations. 

the  FASB 

In  December 2002, 

issued  SFAS  No. 148, 

for  Stock-Based 
Compensation — Transition  and  Disclosure,”  which  amended  SFAS  No. 123,  “Accounting  for  Stock-
Based  Compensation.”  In  addition  to  requiring  prominent  disclosures  in  both  annual  and  interim 
financial statements about  the  method used to account for stock-based  employee compensation  and 
the corresponding effect on reported results, SFAS No. 148 provides alternative methods of voluntarily 
transitioning  to  the  fair  value  based  method  of  accounting  for  stock-based  employee  compensation. 
Although the Company has adopted the disclosure provisions required  by SFAS No. 148, it does not 
expect to voluntarily adopt the fair value based method of accounting for its stock-based compensation 
plans.  The  adoption  of  SFAS  No. 148  did  not  impact  the  Company’s  financial  position  or  results  of 
operations. 

“Accounting 

In May 2003, the FASB issued SFAS No. 150, “Accounting for Certain Financial Instruments with 
Characteristics of Both Liabilities and Equity,” which establishes standards for how an issuer classifies 
and  measures  certain  financial  instruments  with  characteristics  of  both  liabilities  and  equity.  SFAS 
No. 150 was effective for financial instruments entered into or modified after May 31, 2003 and for pre-
existing instruments as of July 1, 2003. The adoption of SFAS No. 150 did not impact the Company’s 
financial position or results of operations. 

In  May 2003,  the  Emerging  Issues  Task  Force  (“EITF”)  finalized  certain  provisions  within  EITF 
Issue No. 00-21, “Revenue Arrangements with Multiple Deliverables,” which addresses accounting for 
arrangements that include multiple revenue-generating activities. EITF Issue No. 00-21 discusses how 
to  determine  whether  an  arrangement  involving  multiple  deliverables  contain  more  than  one  unit  of 
accounting,  and  how  consideration  received  pursuant  to  such  an  arrangement  should  be  measured 
and allocated to the separate units of accounting. The guidance provided by EITF Issue No. 00-21 was 
effective for revenue arrangements entered into by the Company after June 30, 2003. The adoption of 
EITF Issue No. 00-21 did not impact the Company’s financial position or results of operations. 

In  May 2003,  the  EITF  reached  a  consensus  on  certain  provisions  within  EITF  Issue  No. 01-08, 
“Determining  Whether  an  Arrangement  Contains  a  Lease.”  EITF  Issue  No. 01-08  discusses  how  to 

27 

Clean Proof: For Cycle 10  

 
 
 
 
 
 
 
 
 
determine  whether  an  arrangement  contains  a  lease  and  if  it  does,  how  the  lease  element  of  the 
arrangement  should  be  classified,  measured  and  disclosed.  The  guidance  provided  by  EITF  Issue 
No. 01-08  was  effective  for  arrangements  agreed  to,  committed  to  or  modified  by  the  Company  after 
June 30, 2003. The adoption of EITF Issue No. 01-08 did not impact the Company’s financial position 
or results of operations. 

Factors That May Affect the Company’s Future Results or the Market Price of the Company’s 

Common Stock 

The  Company  operates  in  a  rapidly  changing  technological  and  economic  environment  that 
presents  numerous  risks.  Many  of  these  risks  are  beyond  the  Company’s  control  and  are  driven  by 
factors that often cannot be predicted. The following discussion highlights some of these risks: 

•  The Company’s calculation of backlog is based on customer contracts that exist on the date of 
the calculation. A number of factors may change after the date of calculation that could result in 
actual revenues being less than the amounts contained in backlog. The Company’s customers 
may  attempt  to  renegotiate  or  terminate  their  contracts  due  to  a  number  of  factors,  including 
mergers, changes in their financial condition, or general changes in economic conditions in their 
industries or geographic locations, or the Company may experience delays in the development 
or delivery of products or services specified in customer contracts. Accordingly, there can be no 
assurance that contracts included in recurring or non-recurring backlog will actually generate the 
specified revenues or that the actual revenues will be generated within a one-year period. 

•  The SEC Enforcement Division has issued a formal order of private investigation in connection 
with  the  Company’s  restatement  of  its  prior  consolidated  financial  statements.  Although  the 
Company  has  fully  cooperated  with  the  SEC  in  this  matter  and  intends  to  continue  to  fully 
cooperate, the SEC may determine that the Company has violated federal securities laws. The 
Company cannot predict when this investigation will be completed or what the outcome will be. 
If  the  SEC  makes  a  determination  that  the  Company  has  violated  federal  securities  laws,  the 
Company  may  face  sanctions  including,  but  not  limited  to,  significant  monetary  penalties  and 
injunctive  relief.  The  findings  and  outcome  of  the  SEC  investigation  may  also  affect  the  class 
action and derivative lawsuits that are pending. There is risk that the investigation could result in 
substantial costs and divert management attention and resources, which could adversely affect 
the Company’s business. 

•  The Company is currently in the process of evaluating the claims made in various lawsuits filed 
against  the  Company  and  certain  directors  and  officers  relating  to  its  restatement  of  prior 
consolidated  financial  results.  The  Company  intends  to  defend  these  lawsuits  vigorously,  but 
cannot predict their outcomes and is not currently able to evaluate the likelihood of its success 
or the range of potential loss, if any. However, if the Company were to lose any of these lawsuits 
or if they were not settled on favorable terms, the judgment or settlement could have a material 
adverse effect on its financial condition, results of operations and cash flows. 

The Company has insurance that provides an aggregate coverage of $20.0 million for the period 
during which the claims were filed, but cannot evaluate at this time whether such coverage will 
be available or adequate to cover losses, if any, arising out of these lawsuits. If these policies do 
not  adequately  cover  expenses  and  liabilities  relating  to  these  lawsuits,  the  Company’s 
consolidated  financial  condition,  results  of  operations  and  cash  flows  could  be  materially 
harmed. The Company’s certificate of incorporation provides that it will indemnify and advance 
expenses  to  its  directors  and  officers  to  the  maximum  extent  permitted  by  Delaware  law.  The 
indemnification covers any expenses and liabilities reasonably incurred by a person, by reason 
of the fact that such person is or was or has agreed to be a director or officer, in connection with 
the investigation, defense and settlement of any threatened, pending or completed action, suit, 
proceeding or claim. 

28 

Clean Proof: For Cycle 10  

Additional related suits against the Company may be commenced in the future. The Company 
will  fully  analyze  these  allegations  once  all  of  the  complaints  are  received  and  intends  to 
vigorously  defend  against  them.  There  is  a  risk  that  the  above-described  litigation,  as  well  as 
any  additional  suits,  could  result  in  substantial  costs  and  divert  management  attention  and 
resources, which could adversely affect the Company’s business. 

•  New accounting standards, revised interpretations or guidance regarding existing standards, or 
changes  in  our  business  practices  could  result  in  future  changes  to  the  Company’s  revenue 
recognition or other accounting policies. These changes could have a material adverse effect on 
the Company’s business, financial condition and results of operations. 

•  The  Company  is  subject  to  income  taxes,  as  well  as  non-income  based  taxes,  in  the  United 
States  and  in  various  foreign  jurisdictions.  Significant  judgment  is  required  in  determining  the 
Company’s  worldwide  provision  for  income  taxes  and  other  tax  liabilities.  The  Company’s 
foreign  subsidiaries  could  face  challenges  from  various  foreign  tax  authorities  and  it  is  not 
certain that the local authorities will accept the Company’s tax positions. The Company believes 
its tax positions comply with applicable tax law  and  it intends to defend its positions. Although 
the  Company  believes  it  has  adequately  provided  for  any  probable  outcome  related  to  these 
matters and does not  anticipate any material  earnings impact from their ultimate settlement or 
resolution, differing positions on certain issues could be upheld by foreign tax authorities, which 
could adversely affect the Company’s financial condition and results of operations. 

•  No  assurance  can  be  given  that  operating  results  will  not  vary.  Fluctuations  in  quarterly 
operating  results  may  result  in  volatility  in  the  Company’s  stock  price.  The  Company’s  stock 
price  may  also  be  volatile,  in  part,  due  to  external  factors  such  as  announcements  by  third 
parties  or  competitors,  inherent  volatility  in  the  high-technology  sector  and  changing  market 
conditions in the industry. The Company’s stock price may also become volatile, in part, due to 
the announced SEC formal order of private investigation related to the Company’s restatement of 
its prior consolidated financial statements. 

•  The  Company  has  historically  derived  a  majority  of  its  total  revenues  from  international 
operations  and  anticipates  continuing  to  do  so,  and  is  thereby  subject  to  risks  of  conducting 
international  operations  including:  difficulties  in  staffing  and  management,  reliance  on 
independent distributors, longer payment cycles, volatilities of foreign currency exchange rates, 
compliance with foreign regulatory requirements, variability of foreign economic conditions, and 
changing restrictions imposed by U.S. export laws. 

•  Historically,  a  majority  of  the  Company’s  total  revenues  resulted  from  licensing  its  BASE24 
product  line  and  providing  related  services  and  maintenance.  Any  reduction  in  demand  for,  or 
increase in competition with respect to, the BASE24 product line could have a material adverse 
effect on the Company’s financial condition and results of operations. 

•  The  Company  has  historically  derived  a  substantial  portion  of  its  revenues  from  licensing  of 
software  products  that  operate  on  HP  NonStop  servers.  Prior  to  its  merger  with  HP,  Compaq 
Computer  Corporation  announced  a  plan  to  consolidate  its  high-end  performance  enterprise 
servers on the Intel Corp. Itanium microprocessor by 2004. Any reduction in demand for the HP 
NonStop  servers  or  in  HP’s  ability  to  deliver  products  on  a  timely  basis  could  have  a  material 
adverse  effect  on  the  Company’s  financial  condition  and  results  of  operations.  The  Company 
has not determined whether consolidation of the high-end servers, if it occurs as announced, will 
materially affect the Company’s business, financial condition or results of operations. 

•  The  Company’s  BASE24-es  product  is  a  significant  new  product  for  the  Company.  If  the 
Company  is  unable  to  generate  adequate  sales  of  BASE24-es,  if  market  acceptance  of 
BASE24-es  is  delayed,  or  if  the  Company  is  unable  to  successfully  deploy  BASE24-es  in 
production environments, the Company’s business, financial condition and results of operations 
could be materially adversely affected. 

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Clean Proof: For Cycle 10  

•  The  Company’s  business  is  concentrated  in  the  banking  industry,  making  it  susceptible  to  a 
downturn  in  that  industry.  Further,  banks  are  continuing  to  consolidate,  decreasing  the  overall 
number of potential buyers of the Company’s products and services. 

•  The  Company  may  acquire  new  products  and  services  or  enhance  existing  products  and 
services through acquisitions of other companies, product lines, technologies and personnel, or 
through  investments  in  other  companies.  Any  acquisition  or  investment  may  be  subject  to  a 
number  of  risks,  including  diversion  of  management  time  and  resources,  disruption  of  the 
Company’s  ongoing  business,  difficulties  in  integrating  acquisitions,  dilution  to  existing 
stockholders  if  the  Company’s  common  stock  is  issued  in  consideration  for  an  acquisition  or 
investment,  the  incurring  or  assuming  indebtedness  or  other  liabilities  in  connection  with  an 
acquisition, and lack of familiarity with new markets, product lines and competition. The failure to 
manage  acquisitions  or  investments,  or  successfully  integrate  acquisitions,  could  have  a 
material  adverse  effect  on  the  Company’s  business,  financial  condition  and  results  of 
operations. 

•  To protect its proprietary rights, the Company relies on a combination of contractual provisions, 
including  customer  licenses  that  restrict  use  of  the  Company’s  products,  confidentiality 
agreements  and  procedures,  and  trade  secret  and  copyright  laws.  Despite  such  efforts,  the 
Company  may  not  be  able  to  adequately  protect  its  proprietary  rights,  and  the  Company’s 
competitors may independently develop similar technology, duplicate products or design around 
any  rights  the  Company  believes  to  be  proprietary.  This  may  be  particularly  true  in  countries 
other than the United States because some foreign laws do not protect proprietary rights to the 
same  extent  as  certain  laws  of  the  United  States.  Any  failure  or  inability  of  the  Company  to 
protect its proprietary rights could materially adversely affect the Company. 

•  There has been a substantial amount of litigation in the software industry regarding intellectual 
property  rights.  The  Company  anticipates  that  software  product  developers  and  providers  of 
electronic  commerce  solutions  could  increasingly  be  subject  to  infringement  claims,  and  third 
parties  may  claim  that  the  Company’s  present  and  future  products  infringe  their  intellectual 
property  rights.  Any  claims,  with  or  without  merit,  could  be  time-consuming,  result  in  costly 
litigation, cause product delivery delays or require the Company to enter into royalty or licensing 
agreements.  Royalty  or  licensing  agreements,  if  required,  may  not  be  available  on  terms 
acceptable  to  the Company or at all, which could adversely affect the Company’s business. A 
successful  claim  by  a  third  party  of  intellectual  property  infringement  by  the  Company  could 
compel the Company to enter into costly royalty or license agreements, or require the Company 
to pay significant damages or even require the Company to stop selling certain products. 

•  The Company’s software products are complex. They may contain undetected errors or failures 
when  first  introduced  or  as  new  versions  are  released.  This  may  result  in  loss  of,  or  delay  in, 
market acceptance of the Company’s products and a corresponding loss of sales or revenues. 
Customers  depend  upon  the  Company’s  products  for  mission-critical  applications.  Software 
product errors or failures could subject the Company to product liability, as well as performance 
and warranty claims, which could materially adversely affect the Company’s business, financial 
condition and results of operations. 

Item 7A.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK 

The Company conducts business in all parts of the world and is thereby exposed to market risks 
related to fluctuations in foreign currency exchange rates. As a general rule, the Company’s revenue 
contracts  are  denominated  in  U.S.  dollars.  Thus,  any  decline  in  the  value  of  local  foreign  currencies 
against  the  U.S.  dollar  results  in  the  Company’s  products  and  services  being  more  expensive  to  a 
potential  foreign  customer,  and  in  those  instances  where  the  Company’s  goods  and  services  have 
already been sold, may result in the receivables being more difficult to collect. The Company does at 
times enter into revenue contracts that are denominated in the currency of the country in which it has 
substantive operations, principally the United Kingdom, Australia, Canada and Singapore. This practice 

30 

Clean Proof: For Cycle 10  

serves  as  a  natural  hedge  to  finance  the  local  currency  expenses  incurred  in  those  locations.  The 
Company  has  not  entered  into  any  foreign  currency  hedging  transactions.  The  Company  does  not 
purchase or hold any derivative financial instruments for the purpose of speculation or arbitrage. 

Item 8.  FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA 

The required consolidated financial statements and notes thereto are included in this annual report 

on Form 10-K and are listed in Part IV, Item 15. 

Item 9.  CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND 

FINANCIAL DISCLOSURE 

None. 

Item 9A.  CONTROLS AND PROCEDURES 

As reported in the Company’s fiscal  2002 annual report on Form 10-K, management  and  KPMG 
LLP  (“KPMG”),  the  Company’s  independent  public  accountants,  advised  the  Company’s  Audit 
Committee that during the course of the fiscal 2002 audit, deficiencies in internal controls were noted 
relating to: 

•  revenue recognition procedures; 
•  formal policies and procedures for significant transactions; 
•  centralized oversight for international operations; 
•  timely reconciliation of general ledger accounts; and 
•  staffing and training of personnel. 

During fiscal 2003, the Company  implemented substantial corrective actions  to  address many of 

these issues including, but not limited to, the following: 

1.  The  Company  retained  an  independent  accounting  firm  to  assist  internal  audit  and  other 
Company  personnel  in  the  evaluation  of  the  Company’s  existing  internal  controls.  This 
evaluation  process  included  the  identification,  documentation  and  testing  of  significant 
controls  and  processes.  As  a  result  of  evaluations  made  to-date,  suggestions  for 
improvements in internal controls have been presented to executive management personnel, 
and  certain  internal  control  enhancements  have  been  incorporated  into  the  Company’s 
policies and procedures; 

2.  The Company reviewed, revised and implemented certain changes to its revenue recognition 

practices and contracting management policies and procedures; 

3.  The Company established an internal revenue recognition committee; 

4.  The Company has conducted formalized training of finance, sales and other staffs; 

5.  The Company restructured its worldwide finance organizations to report directly to corporate 

finance management personnel rather than business unit management personnel; 

6.  The Company hired a 30-year financial management veteran as its Chief Financial Officer to 
strengthen its financial management team. Other finance personnel have also been added to 
the Company’s worldwide finance organizations; 

7.  The  Company  expanded  its  internal  audit  department,  including  the  hiring  of  a  full-time, 
experienced  internal  audit  director  (who  reports  directly  to  the  Company’s  Audit  Committee) 
and supporting audit staff; and 

8.  The Company established a disclosure control committee to review all public reporting. 

31 

Clean Proof: For Cycle 10  

As  a  result  of  the  above  actions,  considerable  improvements  in  the  Company’s  internal  controls 
have  been  implemented.  However,  management  and  KPMG  have  advised  the  Company’s  Audit 
Committee that during the course of the fiscal 2003 audit of the Company’s financial statements, they 
noted  remaining  deficiencies  in  internal  controls  related  to  timely  reconciliation  of  intercompany 
accounts and revenue recognition procedures pertaining to documentation of software delivery, as well 
as evaluation and documentation of customer creditworthiness. Deficiencies were also noted related to 
revenue recognition on a percentage-of-completion basis at one of the Company’s subsidiaries. 

KPMG  has  advised  the  Audit  Committee  that  these  internal  control  deficiencies  constitute 
reportable  conditions  and,  collectively,  a  material  weakness  as  defined  in  Statement  of  Auditing 
Standards No. 60. Certain of these internal control weaknesses may also constitute deficiencies in the 
Company’s  disclosure  controls.  The  Company  has  performed  substantial  additional  procedures 
designed to ensure that these internal control deficiencies do not lead to material misstatements in its 
consolidated  financial  statements  and  to  enable  the  completion  of  KPMG’s  audit  of  its  consolidated 
financial  statements,  notwithstanding  the  presence  of  the  internal  control  weaknesses  noted  above. 
Based  upon  an  evaluation  as  of  September 30,  2003  of  the  Company’s  disclosure  controls  and 
procedures,  including  these  additional  procedures,  the  Chief  Executive  Officer  and  Chief  Financial 
Officer have concluded that the Company’s disclosure controls and procedures are effective to provide 
reasonable assurance that information required to be disclosed by the Company in reports that it files 
or  submits  under  the  Securities  Exchange  Act  of  1934  is  recorded,  processed,  summarized  and 
reported,  completely  and  accurately,  within  the  time  periods  specified  in  Securities  and  Exchange 
Commission rules and forms. 

The  Company  has  initiated  corrective  actions  to  address  these  remaining  internal  control 
deficiencies,  and  will  continue  to  evaluate  the  effectiveness  of  its  disclosure  controls  and  internal 
controls and procedures on an ongoing basis, taking corrective action as appropriate. 

32 

Clean Proof: For Cycle 10  

Item 10.  DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT 

PART III 

is 

The information required  by this  item with respect to  directors of the registrant is included in the 
section  entitled  “Nominees”  under  “Proposal  1  —  Election  of  Directors”  in  the  Registrant’s  Proxy 
Statement for the Annual Meeting of Stockholders to be held on March 9, 2004 (“the Proxy Statement”) 
the  section  entitled 
and 
Information 
“Section 16(a) Beneficial  Ownership  Reporting  Compliance” 
is  also 
incorporated herein by reference. Information related to the audit committee and  the audit committee 
financial expert is included in the section entitled “Report of Audit Committee” in the Proxy Statement 
and is incorporated herein by reference. 

incorporated  herein  by 

the  Proxy  Statement 

included 
in 

reference. 

in 

Certain information regarding the Company’s executive officers is included in Item 4A, “Executive 

Officers of the Registrant” in Part I of this annual report on Form 10-K. 

The Company has adopted a Code of Ethics for the Chief Executive Officer and Senior Financial 
Officers (the “Code of Ethics”), which applies to the Chief Executive Officer, the Chief Financial Officer, 
the  Chief  Accounting  Officer,  the  Controller  and  persons  performing  similar  functions.  The  full  text  of 
the  Code  of  Ethics  is  published  on  the  Company’s  website  at  www.tsainc.com  in  the  Investors  — 
Corporate  Governance  section.  The  Company  intends  to  disclose  future  amendments  to,  or  waivers 
from,  certain  provisions  of  the  Code  of  Ethics  on  its  website  within  five  business  days  following  the 
adoption of such amendment or waiver. 

Item 11.  EXECUTIVE COMPENSATION 

The  information  included  in  the  sections  entitled  “Information  Regarding  the  Board,  its 
“Information  Regarding  Executive  Officer 

Committees,  and  Director  Compensation”  and 
Compensation” in the Proxy Statement and is incorporated herein by reference. 

Item 12.  SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT 

AND RELATED STOCKHOLDER MATTERS 

The  following  table  sets  forth,  as  of  September 30,  2003,  certain  information  related  to  our 

compensation plans under which shares of Common Stock are authorized for issuance: 

Number of securities
to be issued upon
exercise of 
outstanding options,
warrants and rights
(a) 

Weighted-average
exercise price of 
outstanding options,
warrants and rights
(b) 

Number of securities
remaining available for
future issuance under
equity compensation
plans (excluding 
securities reflected in
column (a)) 
(c) 

5,156,298 

$ 12.33 

 898,068  

43,748 
5,200,046 

$ 11.03 
$ 12.32 

  17,025  
 915,093  

Plan category 

Equity compensation plans 
approved by security 
holders . . . . . . . . . . . . . . .   
Equity compensation plans 
not approved by security 
holders . . . . . . . . . . . . . . .   
Total . . . . . . . . . . . . . . . . . . .   

Information regarding the equity compensation plans not approved by security holders is included 
in  Note  14  to  the  consolidated  financial  statements.  Information  included  in  the  section  entitled 
“Information Regarding Stock Ownership” in the Proxy Statement is incorporated herein by reference. 

33 

Clean Proof: For Cycle 10  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 13.  CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS 

Information  included  in  the  section  entitled  “Certain  Relationships  and  Related  Transactions,”  if 

any, in the Proxy Statement is incorporated herein by reference. 

Item 14.  PRINCIPAL ACCOUNTANT FEES AND SERVICES 

Information  included  in  the  section  entitled  “Independent  Accountants”  in  the  Proxy  Statement  is 

incorporated herein by reference. 

34 

Clean Proof: For Cycle 10  

PART IV 

Item 15.  EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON FORM 8-K 

(a)  Documents filed as part of the report: 

(1)     Financial Statements.  The following index lists consolidated financial statements and notes 

thereto filed as a part of this annual report on Form 10-K: 

Independent Auditors' Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Consolidated Balance Sheets as of September 30, 2003 and 2002 . . . . . . . . . . . . . . .
Consolidated Statements of Operations for each of the three years in the period 

ended September 30, 2003. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Consolidated Statements of Stockholders’ Equity and Comprehensive Income for 

each of the three years in the period ended September 30, 2003 . . . . . . . . . . . . . . .

Consolidated Statements of Cash Flows for each of the three years in the period 

ended September 30, 2003. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notes to Consolidated Financial Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  Page
38
39

40

41

42
43

(2)     Financial  Statement  Schedules.  All  schedules  have  been  omitted  because  they  are  not 
applicable  or  the  required  information  is  included  in  the  consolidated  financial  statements  or  notes 
thereto. 

(3)     Exhibits.  The  following  exhibit  index  lists  exhibits  incorporated  by  reference  or  filed  as  a 

part of this annual report on Form 10-K: 

  Exhibit No.   
(1) 

3.01 

EXHIBIT INDEX 

Description 

Amended and Restated Certificate of Incorporation of the Company, and 

amendments thereto 

3.02  
4.01  
10.01  
10.02  
10.03  
10.04  
10.05  
10.06  
10.07 

(2)      Amended and Restated Bylaws of the Company, and First Amendment thereto 
(3)      Form of Common Stock Certificate 
(4)  *    Stock and Warrant Holders Agreement, dated as of December 30, 1993 
(5)  *    ACI Holding, Inc. 1994 Stock Option Plan 
(6)  *    Transaction Systems Architects, Inc. 1996 Stock Option Plan 
(7)  *    Transaction Systems Architects, Inc. 1997 Management Stock Option Plan 
(8)  *    Transaction Systems Architects, Inc. Deferred Compensation Plan 
(9)  *    Transaction Systems Architects, Inc. Deferred Compensation Plan Trust Agreement 

(10) 

* 

Severance Compensation Agreements between Transaction Systems Architects, Inc. 

and certain officers, including executive officers 

10.08   (11)  *    Transaction Systems Architects, Inc. 1999 Stock Option Plan 
10.09   (12)  *    Transaction Systems Architects, Inc. 1999 Employee Stock Purchase Plan 
10.10   (13)  *    Transaction Systems Architects, Inc. 2000 Non-Employee Director Stock Option Plan
10.11 

Stock Option Agreement between Transaction Systems Architects, Inc. and 

(14) 

* 

Gregory J. Duman 

10.12   (15)  *    Transaction Systems Architects, Inc. 2002 Non-Employee Director Stock Option Plan
10.13 

Second Amended and Restated Employment Agreement between Transaction 

* 

10.14 

(16) 

* 

Severance Compensation Employment Agreement between Transaction Systems 

Systems Architects, Inc. and Gregory D. Derkacht (filed herewith) 

Architects, Inc. and Gregory D. Derkacht 

35 

Clean Proof: For Cycle 10  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  Exhibit No.   
10.15 

10.16 

10.17 

10.18 

10.19 

21.01  
23.01  
31.01 

31.02 

32.01 

32.02 

Description 
Severance Compensation Agreement between Transaction Systems Architects, Inc. 

and certain officers, including executive officers (filed herewith) 

Severance Compensation Agreement (Change in Control) between Transaction 
Systems Architects, Inc. and certain officers, including executive officers (filed 
herewith) 

Indemnification Agreement between Transaction Systems Architects, Inc. and certain 

officers, including executive officers (filed herewith) 

Separation Agreement and General Release between David Stokes and Transaction 

Systems Architects, Inc. (filed herewith) 

Separation Agreement and General Release between Dwight Hanson and 

* 

* 

* 

* 

* 

Transaction Systems Architects, Inc. (filed herewith) 

      Subsidiaries of the Registrant (filed herewith) 

Independent Auditors’ Consent (filed herewith) 
Certification of Chief Executive Officer pursuant to S.E.C. Rule 13a-14, as adopted 

pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 (filed herewith) 
Certification of Chief Financial Officer pursuant to S.E.C. Rule 13a-14, as adopted 
pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 (filed herewith) 
Certification of Chief Executive Officer pursuant to 18 U.S.C. Section 1350, as 

adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (filed herewith)

Certification of Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as 

adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (filed herewith)

(1) 

(2) 

(3) 

(4) 

(5) 

(6) 

(7) 

(8) 

(9) 

Incorporated by reference to exhibit 3.01 to the registrant’s Registration Statement No. 33-88292 
on Form S-1. 

Incorporated  by  reference  to  exhibit  3.02  to  the  registrant’s  annual  report  on  Form 10-K  for  the 
fiscal year ended September 30, 1999. 

Incorporated by reference to exhibit 4.01 to the registrant’s Registration Statement No. 33-88292 
on Form S-1. 

Incorporated by reference to exhibit 10.09 to the registrant’s Registration Statement No. 33-88292 
on Form S-1. 

Incorporated by reference to exhibit 10.01 to the registrant’s Registration Statement No. 33-88292 
on Form S-1. 

Incorporated  by  reference  to  exhibit  10.07  to  the  registrant’s  annual  report  on  Form 10-K  for  the 
fiscal year ended September 30, 1996. 

Incorporated by reference to exhibit 10.24 to the registrant’s quarterly report on Form 10-Q for the 
period ended March 31, 1997. 

Incorporated by reference to exhibit 4.1 to the registrant’s Registration Statement No. 333-67987 
on Form S-8. 

Incorporated by reference to exhibit 4.2 to the registrant’s Registration Statement No. 333-67987 
on Form S-8. 

(10)  Incorporated  by  reference  to  exhibit  10.32  to  the  registrant’s  annual  report  on  Form 10-K  for  the 

fiscal year ended September 30, 1999. 

(11)  Incorporated by reference to appendix A to the registrant’s Proxy Statement for the 2002 Annual 

Meeting of Stockholders. 

36 

Clean Proof: For Cycle 10  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(12)  Incorporated by reference to appendix C to the registrant’s Proxy Statement for the 2001 Annual 

Meeting of Stockholders. 

(13)  Incorporated by reference to exhibit 10.33 to the registrant’s quarterly report on Form 10-Q for the 

period ended June 30, 2000. 

(14)  Incorporated by reference to exhibit 10.1 to the registrant’s Registration Statement No. 333-75964 

on Form S-8. 

(15)  Incorporated  by  reference  to  exhibit 4.1(1)  to  the  registrant’s  Registration  Statement  No. 333-

88024 on Form S-8. 

(16)  Incorporated by reference to exhibit 10.02 to the registrant’s quarterly report on Form 10-Q for the 

period ended March 31, 2003. 

* 

Denotes  exhibit  that  constitutes  a  management  contract,  or  compensatory  plan  or 
arrangement. 

(b)     Reports on Form 8-K: 

•  The Company filed a current report on Form 8-K on July 15, 2003 announcing the appointment 
of  David  R.  Bankhead,  a  30-year  financial  management  veteran,  as  the  Company’s  Chief 
Financial Officer. 

•  The Company filed a current report on Form 8-K on July 29, 2003 announcing its results for the 

quarterly period ending June 30, 2003. 

•  The Company filed a current report on Form 8-K on August 1, 2003 announcing that on July 29, 
2003, the Company held a teleconference and web cast discussing its financial performance for 
the quarterly period ending June 30, 2003. A copy of the teleconference/web cast was attached 
thereto. 

•  The  Company  filed  a  current  report  on  Form 8-K  on  August 11,  2003  disclosing  that  the 
Company  issued  a  press  release  on  August 8,  2003  announcing  that  the  Securities  and 
Exchange  Commission  issued  a  formal  order  of  private  investigation  with  respect  to  the 
Company’s restatement of its prior period financial statements. A copy of the press release was 
attached thereto. 

37 

Clean Proof: For Cycle 10  

INDEPENDENT AUDITORS’ REPORT 

The Board of Directors and Stockholders 
Transaction Systems Architects, Inc.: 

the  accompanying  consolidated  balance  sheets  of  Transaction  Systems 
We  have  audited 
Architects, Inc.  and  subsidiaries  as  of  September 30,  2003  and  2002,  and  the  related  consolidated 
statements of operations, stockholders’ equity and comprehensive income, and cash flows for each of 
the years in the three-year period ended September 30, 2003. These consolidated financial statements 
are  the  responsibility  of  the  Company’s  management.  Our  responsibility  is  to  express  an  opinion  on 
these consolidated financial statements based on our audits. 

We  conducted  our  audits  in  accordance  with  auditing  standards  generally  accepted  in  the  United 
States  of  America.  Those  standards  require  that  we  plan  and  perform  the  audit  to  obtain  reasonable 
assurance about whether the financial statements are free of material misstatement. An audit includes 
examining,  on  a  test  basis,  evidence  supporting  the  amounts  and  disclosures  in  the  financial 
statements. An audit also includes assessing the accounting principles used and significant estimates 
made by management, as well as evaluating the overall financial statement presentation. We believe 
that our audits provide a reasonable basis for our opinion. 

In  our  opinion,  the  consolidated  financial  statements  referred  to  above  present  fairly,  in  all  material 
respects,  the  financial  position  of  Transaction  Systems  Architects, Inc.  and  subsidiaries  as  of 
September 30, 2003 and 2002, and the results of their operations and their cash flows for each of the 
years  in  the  three-year  period  ended  September 30,  2003,  in  conformity  with  accounting  principles 
generally accepted in the United States of America. 

As discussed in Note 6 to the consolidated financial statements, the Company adopted the provisions 
of  Statement  of  Financial  Accounting  Standards  (SFAS)  No.  142,  “Goodwill  and  Other  Intangible 
Assets,” as of October 1, 2001. 

Omaha, Nebraska 
October 27, 2003 

/s/ KPMG LLP 

38 

Clean Proof: For Cycle 10  

TRANSACTION SYSTEMS ARCHITECTS, INC. AND SUBSIDIARIES 

CONSOLIDATED BALANCE SHEETS 

(in thousands, except share amounts) 

ASSETS 

Current assets: 

Cash and cash equivalents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Marketable securities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Billed receivables, net of allowances of $4,037 and $3,613, respectively . . . . . . . . . . .  
Accrued receivables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Recoverable income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Deferred income taxes, net. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Total current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Property and equipment, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Software, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Goodwill, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Deferred income taxes, net. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

Total assets 

Current liabilities: 

LIABILITIES AND STOCKHOLDERS’ EQUITY 

September 30, 

2003 

2002 

$ 113,986  
1,296  
42,225  
9,592  
11,985  
10,316  
5,104  
194,504  
9,405  
2,319  
46,425  
9,638  
1,609  
$ 263,900  

$  87,894
3,757
35,755
13,132
—
17,554
5,192
163,284
11,597
5,609
55,947
27,546
3,168
$ 267,151

Current portion of debt — financing agreements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Accounts payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Accrued employee compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Accrued liabilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Income taxes payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Deferred revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Total current liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Debt — financing agreements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Deferred revenue  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Total liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

$  15,493  
6,965  
9,822  
9,714  
—  
70,798  
628  
113,420  
9,444  
17,689  
473  
141,026  

$  18,444
7,348
7,583
12,126
7,847
59,598
872
113,818
24,866
23,860
1,749
164,293

Commitments and contingencies (Note 17) 

Stockholders’ equity: 

Preferred Stock, $.01 par value; 5,450,000 shares authorized; no shares issued and 

outstanding at September 30, 2003 and 2002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Class A Common Stock, $.005 par value; 50,000,000 shares authorized; 37,660,731 
and 36,887,805 shares issued at September 30, 2003 and 2002, respectively . . . .  

Class B Common Stock, $.005 par value; 5,000,000 shares authorized; no shares 

issued and outstanding at September 30, 2003 and 2002 . . . . . . . . . . . . . . . . . . . . .  
Treasury stock, at cost, 1,476,145 shares at September 30, 2003 and 2002. . . . . . . .  
Additional paid-in capital  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Accumulated deficit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Accumulated other comprehensive loss, net of taxes  . . . . . . . . . . . . . . . . . . . . . . . . . .  
Total stockholders’ equity  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Total liabilities and stockholders’ equity  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

—  

188  

—

183

—  
(35,258 ) 
235,767  
(69,602 ) 
(8,221 ) 
122,874  
$ 263,900  

—
(35,258)
228,465
(83,927)
(6,605)
102,858
$ 267,151

The accompanying notes are an integral part of the consolidated financial statements. 

39 

Clean Proof: For Cycle 10  

 
 
 
 
 
 
 
  
 
  
 
 
  
 
  
 
  
 
TRANSACTION SYSTEMS ARCHITECTS, INC. AND SUBSIDIARIES 

CONSOLIDATED STATEMENTS OF OPERATIONS 

(in thousands, except per share amounts) 

Year Ended September 30, 
2002 

2001 

2003 

Revenues: 

Software license fees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $ 146,825  $ 158,453   $ 161,847
67,173
Maintenance fees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
70,062
Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
299,082
Total revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

74,213  
52,001  
284,667  

79,187 
51,279 
277,291 

Expenses: 

Cost of software license fees . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Cost of maintenance and services . . . . . . . . . . . . . . . . . . . . . . . .  
Research and development. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Selling and marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
General and administrative . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Goodwill amortization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Impairment of goodwill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Impairment of software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Total expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Operating income (loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

25,500 
61,350 
35,373 
54,482 
56,037 
— 
9,290 
— 
242,032 
35,259 

31,053  
62,479  
35,029  
57,352  
55,563  
—  
1,524  
—  
243,000  
41,667  

43,616
76,667
41,240
71,492
61,925
14,793
36,618
8,880
355,231
(56,149)

Other income (expense): 

1,759
Interest income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
(7,338)
Interest expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
(15,414)
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
(20,993)
Total other income (expense) . . . . . . . . . . . . . . . . . . . . . . . . . .  
(77,142)
Income (loss) before income taxes . . . . . . . . . . . . . . . . . . . . . . . . .  
Income tax provision. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
(2,921)
Net income (loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $  14,325  $  15,269   $ (80,063)

1,211 
(2,998) 
140 
(1,647) 
33,612 
(19,287) 

1,667  
(5,596 ) 
(26 ) 
(3,955 ) 
37,712  
(22,443 ) 

Earnings (loss) per share information: 

Weighted average shares outstanding: 

Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Diluted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

35,558 
35,707 

35,326  
35,572  

34,116
34,116

Earnings (loss) per share: 

Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $ 
Diluted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $ 

0.40  $ 
0.40  $ 

0.43   $ 
0.43   $ 

(2.35)
(2.35)

The accompanying notes are an integral part of the consolidated financial statements. 

40 

Clean Proof: For Cycle 10  

 
 
 
 
 
 
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
TRANSACTION SYSTEMS ARCHITECTS, INC. AND SUBSIDIARIES 

CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY AND COMPREHENSIVE INCOME 

(in thousands, except share amounts) 

Balance, September 30, 2000. . . . . . . . .
Comprehensive income information: 
Net loss. . . . . . . . . . . . . . . . . . . . . . .
Other comprehensive income: 
Foreign currency translation 

Class A
Common
Stock 
 $ 165 

  — 

adjustments adjustments . . . . .

  — 

Change in unrealized investment 

holding loss . . . . . . . . . . . . . . .
Comprehensive loss . . . . . . . . . . . . .
Issuance of Class A Common Stock for 
purchase of MessagingDirect, Ltd. .

Sale of Class A Common Stock 
pursuant to Employee Stock 
Purchase Plan . . . . . . . . . . . . . . .
Exercise of stock options . . . . . . . . . .
Tax benefit of stock options exercised   

Balance, September 30, 2001. . . . . . . . .
Comprehensive income information: 
Net income . . . . . . . . . . . . . . . . . . . .
Other comprehensive income: 
Foreign currency translation 

  — 

1 
  — 
  — 
  183 

  — 

adjustments . . . . . . . . . . . . . . .

  — 

Change in unrealized investment 

holding loss . . . . . . . . . . . . . . .
Comprehensive income . . . . . . . . . . .
Sale of Class A Common Stock 
pursuant to Employee Stock 
Purchase Plan . . . . . . . . . . . . . . .
Exercise of stock options . . . . . . . . . .
Tax benefit of stock options exercised   

Balance, September 30, 2002. . . . . . . . .
Comprehensive income information: 
Net income . . . . . . . . . . . . . . . . . . . .
Other comprehensive income: 
Foreign currency translation 

  — 

  — 
  — 
  — 
  183 

  — 

adjustments . . . . . . . . . . . . . . .

  — 

Change in unrealized investment 

holding loss . . . . . . . . . . . . . . .
Comprehensive income . . . . . . . . . . .
Sale of Class A Common Stock 
pursuant to Employee Stock 
Purchase Plan . . . . . . . . . . . . . . .
Exercise of stock options . . . . . . . . . .
Tax benefit of stock options exercised   
Stock option compensation . . . . . . . .
Loss on redemption of redeemable 
preferred stock of subsidiary 
company. . . . . . . . . . . . . . . . . . . .

Issuance of Class A Common Stock 

  — 

  — 
5 
  — 
  — 

  — 

Treasury 
Stock 
$  (35,258) 

Additional
Paid-in
 Capital 
$ 171,920  

Accumulated
Deficit 
$ (19,133)   

Accumulated 
Other 
Comprehensive 
Loss 
 $ (8,709 ) 

Total 
$ 108,985 

—  

(80,063)   

—  

(80,063)

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 
— 
— 
— 

— 

  17 

— 

53,155  

— 
— 
— 
(35,258) 

1,464  
374  
213  
227,126  

—  

15,269 

— 
— 
— 
(35,258) 

1,203  
73  
63  
228,465  

—  

—  

—  

—  

— 

— 

— 

— 
— 
— 

(99,196)   

— 

— 

— 
— 
— 

(83,927)   

  (3,168 ) 

(3,168)

  2,992  

2,992 
(80,239)

—  

53,172 

—  
—  
—  
  (8,885 ) 

—  

126  

  2,154  

—  
—  
—  
  (6,605 ) 

1,465 
374 
213 
83,970 

15,269 

126 

2,154 
17,549 

1,203 
73 
63 
102,858 

—  

14,325 

—  

14,325 

—  

—  

1,027  
4,720  
1,518  
62  

(125) 

— 

— 

— 
— 
— 
— 

— 

— 

$ (69,602)   

  (1,858 ) 

(1,858)

242  

—  
—  
—  
—  

—  

242 
12,709 

1,027 
4,725 
1,518 
62 

(125)

—  
 $ (8,221 ) 

100 
$ 122,874 

pursuant to redemption of 
redeemable preferred stock of 
subsidiary company. . . . . . . . . . . .
Balance, September 30, 2003. . . . . . . . .

  — 
 $ 188 

— 
$  (35,258) 

100  
$ 235,767  

The accompanying notes are an integral part of the consolidated financial statements. 

41 

Clean Proof: For Cycle 10  

 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
TRANSACTION SYSTEMS ARCHITECTS, INC. AND SUBSIDIARIES 

CONSOLIDATED STATEMENTS OF CASH FLOWS 

(in thousands) 

Year Ended September 30, 
2002 
2003 

2001 

Cash flows from operating activities: 

Net income (loss). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Adjustments to reconcile net income (loss) to net cash provided by operating 

$  14,325  

$  15,269  

$ (80,063)

activities: 
Depreciation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Amortization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Gain on sale of business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Loss on sale of marketable securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Non cash and other impairment charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Impairments of goodwill and software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Deferred income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Changes in operating assets and liabilities: 

Billed and accrued receivables, net. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Other current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Accounts payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Accrued employee compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Accrued liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Income tax liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Deferred revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Other liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

5,063  
3,976  
—  
188  
—  
9,290  
25,146  

(1,255 ) 
292  
(3,829 ) 
230  
1,812  
(2,407 ) 
(18,314 ) 
3,114  
319  

6,493  
9,392  
(8,743 ) 
—  
8,394  
1,524  
12,586  

28,004  
3,869  
(570 ) 
(6,227 ) 
585  
(5,640 ) 
2,682  
11,281  
74  

8,002 
32,211 
— 
— 
9,469 
45,498 
(13,256)

2,241 
1,049 
3,862 
(4,257)
(4,598)
(3,604)
10,939 
3,905 
1,057 

Net cash provided by operating activities . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

37,950  

78,973  

12,455 

Cash flows from investing activities: 

Purchases of property and equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Purchases of software and distribution rights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Net proceeds from sale of business. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Proceeds from sales of marketable securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Cash received from acquired business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

(2,517 ) 
(602 ) 
—  
2,515  
—  
720  

(3,812 ) 
(1,045 ) 
5,429  
237  
—  
550  

Net cash provided by (used in) investing activities . . . . . . . . . . . . . . . . . . . . .  

116  

1,359  

(2,595)
(2,633)
— 
373 
1,092 
(1,391)

(5,154)

Cash flows from financing activities: 

Proceeds from issuance of Class A Common Stock . . . . . . . . . . . . . . . . . . . . . . . . . .  
Proceeds from sale and exercise of stock options . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Payments on lines of credit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Proceeds from debt financing arrangements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Payments on debt financing arrangements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

1,027  
4,725  
—  
—  
(19,243 ) 
(1,369 ) 

1,203  
73  
(12,000 ) 
7,600  
(21,529 ) 
225  

1,465 
374 
(5,925)
19,177 
(13,262)
(405)

Net cash provided by (used in) financing activities . . . . . . . . . . . . . . . . . . . . .  

(14,860 ) 

(24,428 ) 

1,424 

Effect of exchange rate fluctuations on cash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

2,886  

(14 ) 

147 

Net increase in cash and cash equivalents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Cash and cash equivalents, beginning of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Cash and cash equivalents, end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

26,092  
87,894  
$ 113,986  

55,890  
32,004  
$  87,894  

8,872 
23,132 
$  32,004 

Supplemental cash flow information: 

Income taxes paid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Interest paid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

$  9,979  
3,103  

$  7,758  
5,675  

$  5,826 
7,373 

The accompanying notes are an integral part of the consolidated financial statements 

42 

Clean Proof: For Cycle 10  

 
 
 
 
 
 
 
  
  
 
 
  
  
 
 
  
  
 
 
  
  
 
 
  
  
 
 
  
  
 
TRANSACTION SYSTEMS ARCHITECTS, INC. AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

1.     Summary of Significant Accounting Policies 

Nature of Business 

Transaction  Systems  Architects, Inc.,  a  Delaware  corporation,  and  its  subsidiaries  (collectively 
referred to as “TSA” or the “Company”), develop, market, install and support a broad line of software 
products and services primarily focused on facilitating electronic payments and  electronic commerce. 
In  addition  to  its  own  products,  the  Company  distributes,  or  acts  as  a  sales  agent  for,  software 
developed  by  third  parties.  These  products  and  services  are  used  principally  by  financial  institutions, 
retailers, and e-payment processors, both in domestic and international markets. 

The Company derives a substantial portion of its total revenues from licensing its BASE24 family 
of software products and providing services and maintenance related to those products. During fiscal 
2003,  2002  and  2001,  approximately  61%,  60%,  and  59%,  respectively,  of  the  Company’s  total 
revenues  were  derived  from  licensing  the  BASE24  product  line  and  providing  related  services  and 
maintenance. A substantial majority of the Company’s licenses are time-based (“term”) licenses. 

Consolidated Financial Statements 

The consolidated financial statements include the accounts of the Company and its wholly-owned 

subsidiaries. All significant intercompany balances and transactions have been eliminated. 

Use of Estimates in Preparation of Consolidated Financial Statements 

The  preparation  of  consolidated  financial  statements  in  conformity  with  accounting  principles 
generally accepted in the United States requires management to make estimates and assumptions that 
affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at 
the date of the consolidated financial statements and the reported amounts of revenues and expenses 
during the reporting period. Actual results could differ from those estimates. 

Reclassifications 

Certain  amounts  previously  reported  have  been  reclassified  to  conform  to  the  current  year 

presentation. 

Revenue Recognition, Accrued Receivables and Deferred Revenue 

Software  License  Fees.  The  Company  recognizes  software  license  fee  revenue  in  accordance 
with American Institute of Certified Public Accountants (“AICPA”) Statement of Position (“SOP”) 97-2, 
“Software  Revenue  Recognition,”  SOP  98-9,  “Modification  of  SOP  97-2,  Software  Revenue 
Recognition With Respect to Certain Transactions,” and Securities and Exchange Commission (“SEC”) 
Staff  Accounting  Bulletin  (“SAB”)  101,  “Revenue  Recognition  in  Financial  Statements.”  For  software 
license  arrangements  for  which  services  rendered  are  not  considered  essential  to  the  functionality  of 
the  software,  the  Company  recognizes  revenue  upon  delivery,  provided  (1) there  is  persuasive 
evidence of an arrangement, (2) collection of the fee is considered probable, and (3) the fee is fixed or 
determinable.  In  most  arrangements,  vendor-specific  objective  evidence  (“VSOE”)  of  fair  value  does 
not exist for the license element; therefore, the Company uses the residual method under SOP 98-9 to 
determine  the  amount  of  revenue  to  be  allocated  to  the  license  element.  Under  SOP  98-9,  the  fair 
value  of  all  undelivered  elements,  such  as  postcontract  customer  support  (maintenance  or  “PCS”)  or 
other products or services, is deferred and subsequently recognized as the products are delivered or 

43 

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TRANSACTION SYSTEMS ARCHITECTS, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

the  services  are  performed,  with  the  residual  difference  between  the  total  arrangement  fee  and 
revenues allocated to undelivered elements being allocated to the delivered element. 

When  a  software  license  arrangement  includes  services  to  provide  significant  production, 
modification, or customization of software, those services are not separable from the software and are 
accounted  for  in  accordance  with  Accounting  Research  Bulletin  (“ARB”)  No. 45,  “Long-Term 
Construction-Type  Contracts,”  and  the  relevant  guidance  provided  by  SOP  81-1,  “Accounting  for 
Performance  of  Construction-Type  and  Certain  Production-Type  Contracts.”  Accounting  for  services 
delivered over time (generally in excess of twelve months) under ARB No. 45 and SOP 81-1 is referred 
to as contract accounting. Under contract accounting, the Company generally uses the percentage-of-
completion  method.  Under  the  percentage-of-completion  method,  the  Company  records  revenue  for 
the  software  license  fee  and  services  over  the  development  and  implementation  period,  with  the 
percentage  of  completion  generally  measured  by  the  percentage  of  labor  hours  incurred  to-date  to 
estimated total labor hours for each contract. For those contracts subject to percentage-of-completion 
contract  accounting,  estimates  of  total  revenue  under  the  contract,  which  are  used  in  current 
percentage-complete  computations,  exclude  amounts  due  under  extended  payment  terms.  In  certain 
cases,  the  Company  provides  its  customers  with  extended  terms  where  payment  is  deferred  beyond 
when the services are rendered. Because the Company is unable to demonstrate a history of enforcing 
payment  terms  under  such  arrangements  without  granting  concessions,  the  Company  excludes 
revenues  due  on  extended  payment  terms  from  its  current  percentage-of-completion  computation 
because it cannot be presumed that those fees are fixed or determinable. 

For  software  license  arrangements  in  which  a  significant  portion  of  the  fee  is  due  more  than  12 
months after delivery, the software license fee is deemed not to be fixed or determinable. For software 
license arrangements in which the fee is not considered fixed or determinable, the software license fee 
is  recognized  as  revenue  as  payments  become  due  and  payable,  provided  all  other  conditions  to 
revenue  recognition  have  been  met.  For  software  license  arrangements  in  which  the  Company  has 
concluded  that  collection  of  the  fees  is  not  probable,  revenue  is  recognized  as  cash  is  collected, 
provided  all  other  conditions  to  revenue  recognition  have  been  met.  In  making  the  determination  of 
collectibility, the Company considers the creditworthiness of the customer, economic conditions in the 
customer’s industry and geographic location, and general economic conditions. 

SOP 97-2 requires the seller of software that includes PCS to establish VSOE of fair value of the 
undelivered element of the contract in order to account separately for the PCS revenue. For certain of 
the Company’s products, VSOE of the fair value of PCS is determined by a consistent pricing of PCS 
and  PCS  renewals  as  a  percentage  of  the  software  license  fees.  In  other  products,  the  Company 
determines  VSOE  by  reference  to  contractual  renewals,  when  the  renewal  terms  are  substantive.  In 
those cases where VSOE of the fair value of PCS is determined by reference to contractual renewals, 
the  Company  considers  factors  such  as  whether  the  period  of  the  initial  PCS  term  is  relatively  long 
when  compared  to  the  term  of  the  software  license  or  whether  the  PCS  renewal  rate  is  significantly 
below the Company’s normal pricing practices. 

Certain  of  the  Company’s  software  arrangements  (primarily  those  in  the  Asia/Pacific  region) 
include  payment  terms  that  are  enforceable  only  upon  the  passage  of  time  or  customer  acceptance. 
For software license arrangements in which the Company’s ability to enforce payment terms depends 
on customer acceptance provisions, software license fee revenue is recognized upon the earlier of the 
point at which (1) the customer accepts the software products or (2) the acceptance provisions lapse. 

For  software  license  arrangements  in  which  the  Company  acts  as  a  sales  agent  for  another 
company’s products, revenues are recorded on a net basis. These include arrangements in which the 
Company  does  not  take  title  to  the  products,  is  not  responsible  for  providing  the  product  or  service, 

44 

Clean Proof: For Cycle 10  

TRANSACTION SYSTEMS ARCHITECTS, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

earns a fixed commission, and assumes credit risk only to the extent of its commission. For software 
license arrangements in which the Company acts as a distributor of another company’s product, and in 
certain  circumstances,  modifies  or  enhances  the  product,  revenues  are  recorded  on  a  gross  basis. 
These  include  arrangements  in  which  the  Company  takes  title  to  the  products  and  is  responsible  for 
providing the product or service. 

For  software  license  arrangements  in  which  the  Company  permits  the  customer  to  vary  their 
software  mix,  including  the  right  to  receive  unspecified  future  software  products  during  the  software 
license  term,  the  Company  recognizes  revenue  ratably  over  the  license  term,  provided  all  other 
revenue recognition criteria have been met. For software license arrangements in which the customer 
is  charged  variable  software  license  fees  based  on  usage  of  the  product,  the  Company  recognizes 
revenue as usage occurs over the term of the licenses, provided all other revenue recognition criteria 
have been met. 

Maintenance  Fees.  Revenues  for  PCS  are  recognized  ratably  over  the  maintenance  term 
specified in the contract. In arrangements where VSOE of fair value of PCS cannot be determined (for 
example, a time-based software license with a duration of one year or less), the Company recognizes 
revenue for the entire arrangement ratably over the PCS term. 

Services.  Revenues from arrangements to provide professional services on a time and materials 

basis are recognized as the related services are performed. 

Non-monetary  Transactions.  Non-monetary  transactions  are  accounted  for  in  accordance  with 
Accounting  Principles  Board  (“APB”)  Opinion  No. 29,  “Accounting  for  Non-monetary  Transactions,” 
which requires that the transfer or distribution of a non-monetary asset or liability generally be based 
on  the  fair  value  of  the  asset  or  liability  that  is  received  or  surrendered,  whichever  is  more  clearly 
evident.  In  those  cases  where  fair  value  of  the  assets  exchanged  is  not  readily  determinable,  the 
exchange is recorded at the historical cost of the asset surrendered. 

Accrued  Receivables.  Accrued  receivables  represent  amounts  to  be  billed  in  the  near  future 

(less than 12 months). 

Deferred  Revenue.  Deferred  revenue  includes  (1) amounts  currently  due  and  payable  from 
customers,  and  payments  received  from  customers,  for  software  licenses,  maintenance  and/or 
services  in  advance  of  providing  the  product  or  performing  services,  (2) amounts  deferred  whereby 
VSOE  of  the  fair  value  of  undelivered  elements  in  a  bundled  arrangement  does  not  exist,  and 
(3) amounts deferred if other conditions to revenue recognition have not been met. 

Cash and Cash Equivalents 

The  Company  considers  all  highly  liquid  investments  with  original  maturities  of  three  months  or 

less to be cash equivalents. 

Marketable Securities 

The  Company  accounts  for  its  investments  in  marketable  equity  securities  in  accordance  with 
Statement of Financial Accounting Standard (“SFAS”) No. 115, “Accounting for Certain Investments in 
Debt and Equity Securities.” The Company’s portfolio consists of securities classified as available-for-
sale,  which  are  recorded  at  fair  market  values  based  on  quoted  market  prices.  Net  unrealized  gains 
and  losses  on  marketable  securities  (excluding  other  than  temporary  losses)  are  reflected  in  the 
consolidated  financial  statements  as  a  component  of  accumulated  other  comprehensive  income.  Net 

45 

Clean Proof: For Cycle 10  

TRANSACTION SYSTEMS ARCHITECTS, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

realized  gains  and  losses  are  computed  on  the  basis  of  average  cost  and  are  recognized  when 
realized. 

Marketable securities are considered to be impaired when a decline in fair value below cost basis 
is determined to be other than temporary. The Company continually monitors its investment holdings 
for evidence of impairment by evaluating, among other factors, the length of time and extent to which 
the  fair  value  is  less  than  cost,  the  financial  condition  of  the  business  and  its  expected  cash  flows, 
anticipated changes in technology, and other industry and market trends. Once a decline in fair value is 
determined to be other than temporary, a write-down is recorded and a new cost basis in the security is 
established. 

Concentrations of Credit Risk 

In  the  normal  course  of  business,  the  Company  is  exposed  to  credit  risk  resulting  from  the 
possibility that a loss may occur from the failure of another party to perform according to the terms of a 
contract. The Company regularly monitors credit risk exposures. Potential concentration of credit risk in 
the  Company’s 
financial  services  and 
telecommunications  industries,  as  well  as  with  retailers,  processors  and  networks  is  mitigated  by  the 
Company’s  credit  evaluation  procedures  and  geographical  dispersion  of  sales  transactions.  The 
Company  generally  does  not  require  collateral  or  other  security  to  support  accounts  receivable.  The 
following  is  activity  in  the  Company’s  allowance  for  uncollectible  accounts  receivable  for  the  fiscal 
years ending September 30 (in thousands): 

the  banking,  other 

receivables  with 

respect 

to 

Balance, beginning of period . . . . . . . . . . . . . . . . . . .   $ 3,613  $  4,180   $  6,253  
Provision charged to general and administrative 

2003 

2002 

2001 

3,164  
expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Amounts written off, net of recoveries. . . . . . . . . . . .  
(5,237 ) 
Balance, end of period. . . . . . . . . . . . . . . . . . . . . . . . .   $ 4,037  $  3,613   $  4,180  

2,346  
(2,913 ) 

532 
(108) 

Property and Equipment 

Property  and  equipment  are  stated  at  cost.  Depreciation  of  these  assets  is  computed  using  the 

straight-line method over the following estimated useful lives: 

Leasehold Improvements 
Computer Equipment 
Office Equipment 
Furniture and Fixtures 

3 years
5 years
5 years
7 years

Assets under capital leases are amortized over the shorter of the asset life or the lease term. 

Software 

Software  consists  of  internally-developed  software  and  purchased  software.  In  accordance  with 
SFAS  No. 86,  “Accounting  for  Costs  of  Computer  Software  to  be  Sold,  Leased,  or  Otherwise 
Marketed,”  the  Company  capitalizes  costs  related  to  certain  internally-developed  software  when  the 
resulting  product  reaches  technological  feasibility.  The  Company  determines  technological  feasibility 
when  it  has  a  detailed  program  design  of  a  computer  software  product  that  takes  product  function, 
feature,  and  technical  requirements  to  their  most  detailed,  logical  form  and  is  ready  for  coding. 
Purchased software consists of software to be marketed externally that was acquired primarily as the 

46 

Clean Proof: For Cycle 10  

 
 
 
 
 
 
 
 
 
TRANSACTION SYSTEMS ARCHITECTS, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

result  of  a  business  acquisition  (“acquired  software”)  and  costs  of  computer  software  obtained  for 
internal use that were capitalized in accordance with SOP 98-1, “Accounting for the Costs of Computer 
Software Developed or Obtained for Internal Use” (“internal-use software”). 

Amortization  of  internally-developed  software  costs  to  be  sold  or  marketed  begins  when  the 
product  is  available  for  licensing  to  customers  and  is  computed  separately  for  each  product  as  the 
greater of (a) the ratio of current gross revenue for the product to the total of current and anticipated 
gross  revenue  for  the  product  or  (b) the  straight-line  method  over  three  years.  Due  to  competitive 
pressures, it may be possible that the estimates of anticipated gross revenue or remaining estimated 
economic life of the software product will be reduced significantly. As a result, the carrying amount of 
the software product may be reduced accordingly. Amortization of acquired and internal-use software 
is generally computed using the straight-line method over its estimated useful life of three years. 

Goodwill and Other Intangibles 

In  accordance  with  SFAS  No. 142,  “Goodwill  and  Other  Intangible  Assets,”  which  the  Company 
adopted  effective  October 1,  2001,  goodwill  is  no  longer  amortized,  but  instead  is  assessed  for 
impairment  at  least  annually.  During  this  assessment,  management  relies  on  a  number  of  factors, 
including  operating  results,  business  plans  and  anticipated  future  cash  flows.  In  fiscal  2001,  goodwill 
was amortized using the straight-line method over estimated useful lives of five to ten years. 

Impairment of Long-Lived Assets 

The  Company  reviews  its  long-lived  assets  for  impairment  whenever  events  or  changes  in 
circumstances indicate that the carrying amount of a long-lived asset may not be recoverable. Prior to 
the  adoption  of  SFAS  No. 142  on  October 1,  2001,  goodwill  was  also  subject  to  similar  impairment 
testing  requirements  under  SFAS  No. 121,  “Accounting  for  the  Impairment  of  Long-Lived  Assets  and 
for Long-Lived Assets to Be Disposed Of.”  An impairment loss is recorded if the sum of the future cash 
flows expected to result from the use of the asset (undiscounted and without interest charges) is less 
than the carrying amount of the asset. The amount of the impairment charge is measured based upon 
the fair value of the asset. 

Debt — Financing Agreements 

The  Company  periodically  sells  rights  to  future  payment  streams  under  software  license 
arrangements  with  extended  payment  terms.  In  accordance  with  the  Financial  Accounting  Standards 
Board’s  (“FASB”)  Emerging  Issues  Task  Force  (“EITF”)  Issue  No. 88-18,  “Sales  of  Future  Revenues,” 
the Company records the proceeds received from these financing agreements as debt and reduces the 
debt  principal  as  payments  are  made.  Interest  on  the  debt  accrues  monthly  and  is  computed  using  the 
effective interest method. 

Stock-Based Compensation Plans 

The Company accounts for its stock-based compensation plans under the intrinsic value method 
in accordance with APB Opinion No. 25, “Accounting for Stock Issued to Employees,” and follows the 
disclosure  provisions  of  SFAS  No. 123,  “Accounting  for  Stock-Based  Compensation,”  as  amended  by 
SFAS  No. 148,  “Accounting  for  Stock-Based  Compensation  —  Transition  and  Disclosure.”    The 
Company calculates stock-based compensation  pursuant to the disclosure  provisions of  SFAS  No. 123 
using the straight-line method over the vesting period of the option. 

Had  compensation  cost  for  the  Company’s  stock-based  compensation  plans  been  determined 
based  on the fair value  at  the grant date  of the stock options awarded under those plans, consistent 
with  the  fair  value  method  of  SFAS  No. 123,  the  Company’s  net  income/loss  and  earnings/loss  per  

47 

Clean Proof: For Cycle 10  

TRANSACTION SYSTEMS ARCHITECTS, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

share  for  fiscal  2003,  2002  and  2001  would  have  approximated  the  following  pro  forma  amounts  (in 
thousands, except per share amounts): 

Net income (loss): 

As reported. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deduct: stock-based employee compensation expense 

determined under fair value based method for all awards, net 
of related tax effects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Add: stock-based employee compensation expense recorded 

under intrinsic value method, net of related tax effects . . . . . . .
Pro forma . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Earnings (loss) per share: 

2003 

2002 

2001 

  $ 14,325  $ 15,269   $ (80,063)

(5,659) 

(3,679 ) 

(4,930)

—
  $  8,703  $ 11,590   $ (84,993)

37 

—  

Basic and diluted, as reported. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Basic and diluted, pro forma . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  $  0.40  $  0.43   $ 
  $  0.24  $  0.33   $ 

(2.35)
(2.49)

The  fair  value  of  each  option  grant  was  estimated  on  the  date  of  grant  using  the  Black-Scholes 

option-pricing model with the following weighted-average assumptions: 

Expected life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Interest rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Volatility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Dividend yield . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

  2001   
6.0  

  2003   2002 
4.2 
6.0  
2.8% 3.2 %  4.4 % 
85% 45 %  42 % 
—  —   —  

The  effects  of  applying  SFAS  No. 123  in  this  pro  forma  disclosure  are  not  indicative  of  future 

amounts. Additional future awards are anticipated. 

Translation of Foreign Currencies 

The  Company’s  foreign  subsidiaries  use  the  local  currency  of  the  countries  in  which  they  are 
located  as  their  functional  currency.  Their  assets  and  liabilities  are  translated  into  U.S.  dollars  at  the 
exchange  rates  in  effect  at  the  balance  sheet  date.  Revenues  and  expenses  are  translated  at  the 
average  exchange  rates  during  the  period.  Translation  gains  and  losses  (net  of  tax),  if  material,  are 
reflected 
financial  statements  as  a  component  of  accumulated  other 
comprehensive  income.  Transaction  gains  and  losses  related  to  intercompany  accounts  are  not 
material and are included in the determination of net income. 

the  consolidated 

in 

Income Taxes 

The  provision  for  income  taxes  is  computed  using  the  asset  and  liability  method,  under  which 
deferred  tax  assets  and  liabilities  are  recognized  for  the  expected  future  tax  consequences  of 
temporary differences between the financial reporting and tax bases of assets and liabilities. Deferred 
tax assets are reduced by a valuation allowance when it is more likely than not that some portion or all 
of the deferred tax assets will not be realized. 

The  Company  periodically  assesses  its  tax  exposures  and  establishes,  or  adjusts,  estimated 
reserves  for  probable  assessments  by  taxing  authorities,  including  the  Internal  Revenue  Service, 
Inland  Revenue  and  various  foreign  and  state  authorities.  Such  reserves  represent  the  estimated 
provision for income taxes expected to ultimately be paid. 

48 

Clean Proof: For Cycle 10  

 
 
 
 
 
 
  
 
 
 
 
  
 
TRANSACTION SYSTEMS ARCHITECTS, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

Recent Accounting Pronouncements 

In  October 2002, 

the  Company  adopted  EITF 

“Income  Statement 
Characterization of Reimbursements Received for “Out-of-Pocket” Expenses Incurred,” which requires 
(1) that reimbursements received for out-of-pocket expenses be classified as revenue, rather than as a 
reduction  of  expenses,  and  (2) upon  adoption,  comparative  financial  statements  for  prior  periods  be 
reclassified to comply with  the guidance of  EITF Issue No. 01-14.  As a result of adopting EITF Issue 
No. 01-14,  results  for  the  fiscal  2002  and  2001  were  reclassified  to  increase  revenues  and  increase 
operating expenses by $1.8 million and $3.5 million, respectively. The adoption of EITF Issue No. 01-
14 had no effect on operating income (loss) or net income (loss). 

Issue  No. 01-14, 

In November 2002, the FASB issued FASB Interpretation No. (“FIN”) 45, “Guarantor’s Accounting 
and  Disclosure  Requirements  for  Guarantees,  including  indirect  Guarantees  of  Indebtedness  of 
Others.” FIN 45 requires a guarantor to recognize a liability, at the inception of the guarantee, for the 
fair  value  of  obligations  it  has  undertaken  in  issuing  the  guarantee  and  also  requires  more  detailed 
disclosures  with  respect  to  guarantees.  FIN 45  is  effective  for  guarantees  issued  or  modified  after 
December 31,  2002  and  requires  additional  disclosures  for  existing  guarantees.  The  adoption  of 
FIN 45 did not impact the Company’s financial position or results of operations. 

the  FASB 

In  December 2002, 

issued  SFAS  No. 148, 

for  Stock-Based 
Compensation —  Transition  and  Disclosure,”  which  amended  SFAS  No. 123,  “Accounting  for  Stock-
Based  Compensation.”  In  addition  to  requiring  prominent  disclosures  in  both  annual  and  interim 
financial statements about  the  method used to account for stock-based  employee compensation  and 
the corresponding effect on reported results, SFAS No. 148 provides alternative methods of voluntarily 
transitioning  to  the  fair  value  based  method  of  accounting  for  stock-based  employee  compensation. 
Although the Company has adopted the disclosure provisions required  by SFAS No. 148, it does not 
expect to voluntarily adopt the fair value based method of accounting for its stock-based compensation 
plans.  The  adoption  of  SFAS  No. 148  did  not  impact  the  Company’s  financial  position  or  results  of 
operations. 

“Accounting 

In May 2003, the FASB issued SFAS No. 150, “Accounting for Certain Financial Instruments with 
Characteristics of Both Liabilities and Equity,” which establishes standards for how an issuer classifies 
and  measures  certain  financial  instruments  with  characteristics  of  both  liabilities  and  equity.  SFAS 
No. 150 was effective for financial instruments entered into or modified after May 31, 2003 and for pre-
existing instruments as of July 1, 2003. The adoption of SFAS No. 150 did not impact the Company’s 
financial position or results of operations. 

In  May 2003,  the  EITF  finalized  certain  provisions  within  EITF  Issue  No. 00-21,  “Revenue 
Arrangements  with  Multiple  Deliverables,”  which  addresses  accounting  for  arrangements  that  include 
multiple  revenue-generating  activities.  EITF  Issue  No. 00-21  discusses  how  to  determine  whether  an 
arrangement  involving  multiple  deliverables  contain  more  than  one  unit  of  accounting,  and  how 
consideration  received  pursuant  to  such  an  arrangement  should  be  measured  and  allocated  to  the 
separate  units  of  accounting.  The  guidance  provided  by  EITF  Issue  No. 00-21  was  effective  for 
revenue arrangements entered into by the Company after June 30, 2003. The adoption of EITF Issue 
No. 00-21 did not impact the Company’s financial position or results of operations. 

In  May 2003,  the  EITF  reached  a  consensus  on  certain  provisions  within  EITF  Issue  No. 01-08, 
“Determining  Whether  an  Arrangement  Contains  a  Lease.”  EITF  Issue  No. 01-08  discusses  how  to 
determine  whether  an  arrangement  contains  a  lease  and  if  it  does,  how  the  lease  element  of  the 
arrangement  should  be  classified,  measured  and  disclosed.  The  guidance  provided  by  EITF  Issue 
No. 01-08  was  effective  for  arrangements  agreed  to,  committed  to  or  modified  by  the  Company  after 
June 30, 2003. The adoption of EITF Issue No. 01-08 did not impact the Company’s financial position 
or results of operations. 

49 

Clean Proof: For Cycle 10  

TRANSACTION SYSTEMS ARCHITECTS, INC. AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

2.     Acquisition 

During fiscal 2001, the Company acquired all of the outstanding securities of MessagingDirect Ltd. 
(“MDL”).  MDL  provides  software  applications  to  facilitate  the  secure  delivery  and  e-processing  of 
electronic  statements  and  bills.  Shareholders  of  MDL  received  3,357,351  shares  of  TSA  Class A 
Common Stock (“Common Stock”) (or Exchangeable Shares of TSA Exchangeco Limited which can be 
converted  on  a  one-for-one  basis  for  shares  of  Common  Stock  or  options  to  purchase  shares  of 
Common  Stock)  with  a  fair  market  value  at  the  time  of  purchase  of  approximately  $53.2  million.  The 
share  exchange  was  accounted  for  using  the  purchase  method  of  accounting.  An  independent 
valuation  of  MDL  was  performed  and  used  by  management  as  an  aid  in  determining  the  fair  market 
value of each identifiable intangible asset. Accordingly, the excess purchase price over the estimated 
fair  value  of  each  identifiable  tangible  and  intangible  asset  acquired  was  allocated  to  goodwill,  which 
was  being  amortized  prior  to  the  adoption  of  SFAS  No. 142  using  the  straight-line  method  over  five 
years. Approximately $47.7 million of the purchase price was allocated to goodwill and $11.8 million to 
software for resale. 

The  following  represents  unaudited  fiscal  2001  pro  forma  results  of  operations  for  the  MDL 
acquisition  as  if  it  had  occurred  as  of  the  beginning  of  fiscal  2001  (in  thousands,  except  per  share 
amounts): 

Unaudited pro forma information: 

Revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $ 297,507  
(82,861 ) 
Net loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

Earnings per share: 

Basic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Diluted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

(2.37 ) 
(2.37 ) 

The  pro  forma  financial  information  is  shown  for  illustrative  purposes  only  and  is  not  necessarily 
indicative of the future results of operations of the Company or results of operations of the Company 
that would have actually occurred had the transaction been in effect for the periods presented. 

3.     Gain on Sale of Subsidiary 

On  February 14,  2002,  the  Company  sold  Regency  Systems, Inc.  (“Regency”),  which  sells  voice 
and Internet banking solutions to small and mid-sized banks, to S1 Corporation (“S1”). Under the terms 
of the transaction, S1 acquired Regency for 400,561 shares of S1 common stock with a market value 
of $13.65 per share and $6.0 million in cash ($5.0 million net of expenses associated with the sale). In 
connection  with  this  transaction,  the  Company  recorded  a  gain  of  $8.7  million  during  fiscal  2002.  S1 
shares are included in marketable securities and recorded at current market value. 

50 

Clean Proof: For Cycle 10  

 
  
 
  
 
TRANSACTION SYSTEMS ARCHITECTS, INC. AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

4.     Marketable Securities 

The  cost  and  fair  value  of  the  Company’s  marketable  securities  portfolio  at  each  balance  sheet 

date are as follows (in thousands): 

  September 30, 2003 
  Cost 

  Fair Value    Cost 

  September 30, 2002 
  Fair Value

TransAxis, Inc. (formerly Digital Courier 

Technologies, Inc.).. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $ 

Nestor, Inc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
S1 Corporation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Deferred compensation plan assets. . . . . . . . . . . . . . . . . . . .  

17 
8 
217 
1,255 
  $ 1,497 

$ 

3     $ 

17  
162  
2,148  
1,873  
$ 1,296     $ 4,200  

16    
205    
1,072    

$ 

52
162
2,148
1,395
$ 3,757

As  of  September 30,  2002,  the  Company  owned  1.7  million  shares  of  Digital  Courier 
Technologies, Inc. (“DCTI”) common stock. DCTI supplies financial institutions, businesses and major 
web  portals  with  e-commerce,  payments  processing  and  content  delivery.  During  fiscal  2001,  the 
market value of DCTI common stock declined significantly. The Company determined that this decline 
was  other  than  temporary  and  recorded  a  non-operating,  non-cash  charge  to  earnings  totaling  $8.7 
million  in  fiscal  2001.  During  fiscal  2002,  as  a  result  of  a  continued  decline  in  the  value  of  DCTI 
common stock, the Company recorded a non-operating, non-cash charge to earnings of $0.3  million. 
During  fiscal  2003,  DCTI  announced  a  100-for-1  reverse  stock  split  and  changed  its  name  to 
TransAxis, Inc.  As  of  September 30,  2003,  the  Company  owned  17,135  shares  of  TransAxis, Inc. 
common stock. 

As  of  September 30,  2002,  the  Company  owned  1.8 million  shares  of  Nestor, Inc.  (“Nestor”) 
common stock. Nestor is a provider of neural-network solutions for financial, Internet and transportation 
industries.  The  Company  distributes  Nestor’s  PRISM  intelligent  fraud  detection  product.  During  fiscal 
2002, the Company sold  695,500 shares of Nestor common stock for $70,000,  resulting  in a  loss on 
sale  of  marketable  securities  of  $0.1  million.  Also  during  fiscal  2002,  the  Company  recorded  a  non-
operating, non-cash charge to earnings totaling $4.7 million for the other than temporary decline in the 
market  value  of  its  investment  in  Nestor.  During  fiscal  2003,  Nestor  announced  a  10-for-1  reverse 
stock  split.  During  fiscal  2003,  the  Company  sold  171,950  shares  (on  a  post-split  basis)  of  Nestor 
common stock for $0.2 million, resulting in a gain on sale of marketable securities of $0.1 million. As of 
September 30, 2003, the Company owned 8,500 shares of Nestor common stock. The Company sold 
its remaining shares of Nestor common stock in October 2003, resulting in a minimal gain  on sale of 
marketable securities. 

As  of  September 30,  2002,  the  Company  owned  400,561  shares  of  S1  common  stock.  S1  is  a 
global  provider  to  banks,  credit  unions,  insurance  providers,  and  investment  firms  of  enterprise 
software  solutions  that  create  one  view  of  customers  across  multiple  channels,  applications  and 
segments. S1’s market value declined over 60% between the time the Regency transaction closed and 
September 30,  2002.  This  decline  was  determined  to  be  other  than  temporary  and  a  non-operating, 
non-cash  charge  to  earnings  totaling  $3.3  million  was  recorded  in  fiscal  2002.  During  fiscal  2003,  the 
Company  sold  360,000  shares  of  S1  common  stock  for  $1.8  million,  resulting  in  a  loss  on  sale  of 
marketable securities of $0.1 million. As of September 30, 2003, the Company owned 40,561 shares of 
S1 common stock. The Company sold its remaining shares of S1 common stock in October 2003 for 
$0.2 million, resulting in a minimal loss on sale of marketable securities. 

The deferred compensation plan assets represent investments in mutual funds that are held by the 

Company for the purpose of funding deferred compensation liabilities. 

51 

Clean Proof: For Cycle 10  

 
 
 
 
TRANSACTION SYSTEMS ARCHITECTS, INC. AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

Net unrealized holding losses at September 30, 2003 and 2002 were $0.2 million and $0.4 million, 
respectively.  Because  the  Company  has  provided  a  deferred  tax  asset  valuation  allowance,  no 
deferred  tax  benefit  has  been  recognized  on  these  unrealized  holding  losses.  The  change  in  the 
deferred  tax  asset  valuation  allowance  related  to  unrealized  holding  losses  was  a  decrease  of  $0.1 
million and $0.8 million at September 30, 2003 and 2002, respectively. 

5.     Property and Equipment 

Property and equipment consists of the following (in thousands): 

Computer equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Office furniture and fixtures. . . . . . . . . . . . . . . . . . . . . . . . . . .
Leasehold improvements . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Less: accumulated depreciation and amortization . . . . . . .
Property and equipment, net . . . . . . . . . . . . . . . . . . . . . . . . .

September 30, 

2003 

2002 

  $  45,894   $  43,653  
8,643  
6,238  
293  
58,827  
(47,230 ) 
  $  9,405   $  11,597  

8,714  
6,644  
214  
61,466  
(52,061 ) 

6.     Goodwill and Software 

Changes  in  the  carrying  amount  of  goodwill  attributable  to  each  reporting  unit  with  goodwill 

balances were as follows (in thousands): 

Balance, September 30, 2000. .
Additions. . . . . . . . . . . . . . . . . . . .
Foreign currency translation 

adjustments . . . . . . . . . . . . . . .
Amortization . . . . . . . . . . . . . . . . .
Impairment adjustments. . . . . . .
Balance, September 30, 2001. .
Foreign currency translation 

adjustments . . . . . . . . . . . . . . .
Purchase price adjustment . . . .
Impairment adjustments. . . . . . .
Balance, September 30, 2002. .
Foreign currency translation 

adjustments . . . . . . . . . . . . . . .
Impairment adjustments. . . . . . .
Other (1) . . . . . . . . . . . . . . . . . . . .
Balance, September 30, 2003. .

ACI 
Worldwide
 $ 18,773  
—  

Insession

Technologies  
$ 36,595   
—   

MessagingDirect 
Ltd. 

Health 
Payment 
Systems 

Total 

$ 

— 
47,732 

  $  7,294   $  62,662
47,732

—  

(72) 
  (2,839) 
—  
  15,862  

240  
—  
—  
  16,102  

346  
—  
—  
 $ 16,448  

—   
(4,773)  
—   
31,822   

—   
(436)  
—   
31,386   

(1,540) 
(6,139) 
(30,366) 
9,687 

296 
— 
(1,524) 
8,459 

—  
(1,042 ) 
(6,252 ) 
—  

(1,612)
(14,793)
(36,618)
57,371

—  
—  
—  
—  

536
(436)
(1,524)
55,947

—   
—   
(1,409)  
$ 29,977   

831 
(9,290) 
— 
— 

1,177
(9,290)
(1,409)
  $  —   $  46,425

—  
—  
—  

$ 

(1)  The Company settled certain acquired liabilities, resulting in a corresponding reduction of goodwill 

amounts. 

52 

Clean Proof: For Cycle 10  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
  
 
 
  
 
  
 
 
  
 
  
 
 
  
 
 
  
 
 
  
 
  
 
 
  
 
 
  
 
 
  
 
TRANSACTION SYSTEMS ARCHITECTS, INC. AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

During  fiscal  2001,  the  Company  transferred  its  70%  ownership  in  HHPC  to  the  minority 
shareholder. As a result of the transfer, the Company recorded a goodwill impairment charge of $6.3 
million. 

During fiscal 2001, the Company performed an analysis of the carrying value of goodwill related to 
its  acquisition  of  MDL.  As  a  result  of  this  analysis,  the  Company  determined  that  due  to  the  overall 
softness in discretionary information technology spending and slower than expected adoption of secure 
document delivery technology, MDL’s goodwill was impaired. The amount of the impairment was then 
determined  by  comparing  the  estimated  fair  value  of  the  MDL  goodwill  to  the  related  carrying  value. 
The  fair  value  was  determined  using  a  discounted  cash  flow  approach  for  the  net  cash  flows  of  the 
MDL business and an estimated terminal value. The assumptions supporting the estimated cash flows, 
including  the  discount  rate  and  estimated  terminal  value,  reflect  management’s  best  estimates  at  the 
time. As a result of the fair value test, the Company recorded a charge reducing the carrying value of 
MDL  goodwill  by  $30.4  million,  which  is  presented  as  goodwill  impairment  in  the  accompanying 
consolidated statements of operations. 

Effective  October 1,  2001,  the  Company  adopted  SFAS  No. 142,  “Goodwill  and  Other  Intangible 
Assets,”  which  established  new  accounting  and  reporting  requirements  for  goodwill  and  other 
intangible  assets  (with  indefinite  lives)  acquired  in  business  combinations.  Under  SFAS  No. 142, 
goodwill and other intangible assets with indefinite lives continue to be recognized as assets, but are 
not amortized as previously required by APB Opinion No. 17. 

At the adoption of SFAS No. 142, goodwill was tested for impairment at the reporting unit level and 
must be tested at least annually thereafter, utilizing a two-step methodology. The initial step requires 
the Company  to  determine the fair value of each reporting unit and compare it  to the carrying value, 
including  goodwill,  of  such  reporting  unit.  If  the  fair  value  exceeds  the  carrying  value,  no  impairment 
loss is to be recognized. However, if the carrying value of the reporting unit exceeds its fair value, the 
goodwill  of  this  unit  may  be  impaired.  The  amount  of  impairment,  if  any,  is  then  measured  in  the 
second step. 

The Company hired an independent consultant to perform valuations of the Company’s reporting 
units that contained  goodwill as of October 1, 2001.  Completion  of the initial step of testing indicated 
that  the  estimated  fair  value  of  the  Company’s  reporting  units  exceeded  their  respective  carrying 
amounts.  Fair  value  was  determined  using  a  discounted  cash  flow  methodology.  In  fiscal  2003  and 
2002,  the  Company  updated  its  impairment  test  for  each  reporting  unit.  Based  on  those  analyses, 
which  included  updated  valuations  performed  by  the  independent  consultant,  impairment  losses  of 
$9.3  million  and  $1.5  million  were  recognized  in  fiscal  2003  and  2002,  respectively,  for  the  MDL 
reporting  unit.  In  fiscal  2002,  the  impairment  within  this  reporting  unit  resulted  primarily  from  overall 
softness in discretionary information technology spending and slower than expected adoption of secure 
document  delivery  technology.  In  fiscal  2003,  the  impairment  resulted  primarily  from  the  business 
decision to reduce the Company’s commitment to the MDL reporting unit due to continued slower than 
expected adoption of secure document delivery technology. The MDL reporting unit is included within 
the ACI Worldwide business unit. 

53 

Clean Proof: For Cycle 10  

TRANSACTION SYSTEMS ARCHITECTS, INC. AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

Actual  results  of  operations  for  fiscal  2003  and  2002,  and  results  of  operations  for  fiscal  2001, 
shown  as  if  the  Company  had  applied  the  nonamortization  provisions  of  SFAS  No. 142  during  that 
period, are as follows (in thousands, except per share amounts): 

2003 

September 30, 
2002 

2001 

Net income (loss), as reported . . . . . . . . . . . . . . .   $ 14,325  $ 15,269   $ (80,063 ) 
Add back: goodwill amortization . . . . . . . . . . . . .  
14,793  
Adjusted net income (loss) . . . . . . . . . . . . . . . . . .   $ 14,325  $ 15,269   $ (65,270 ) 
Basic and diluted earnings (loss) per share: 

—  

— 

Net income (loss), as reported . . . . . . . . . . . . .   $  0.40  $  0.43   $ 
Goodwill amortization . . . . . . . . . . . . . . . . . . . .  
Adjusted net income (loss) . . . . . . . . . . . . . . . .   $  0.40  $  0.43   $ 

—  

— 

(2.35 ) 
0.43  
(1.92 ) 

In connection with adopting SFAS No. 142, the Company reassessed the useful lives of intangible 
assets  subject  to  amortization,  consisting  only  of  internally-developed  software  and  purchased 
software,  and  determined  that  they  continue  to  be  appropriate.  The  Company  did  not  capitalize 
software  development  costs  in  fiscal  2003  or  2002.  Software  development  costs  capitalized  in  fiscal 
2001  totaled  $1.4 million.  The  Company  obtained  $11.8  million  of  software  for  resale  from  the 
acquisition  of  MDL.  Amortization  of  software  is  computed  using  the  greater  of  the  ratio  of  current 
revenues  to  total  estimated  revenues  expected  to  be  derived  from  the  software  or  the  straight-line 
method  over  an  estimated  useful  life  of  three  years.  The  gross  carrying  amount  and  accumulated 
amortization of software at each balance sheet date are as follows (in thousands): 

Internally-developed software . . . . . . . . . . . . . . . . . . . . . . . .
Purchased software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Less: accumulated amortization . . . . . . . . . . . . . . . . . . . . . .
Software, net. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

September 30, 

2003 

2002 

  $  15,725   $  15,372  
43,312  
58,684  
(53,075 ) 
  $  2,319   $  5,609  

44,186  
59,911  
(57,592 ) 

In fiscal 2001, the Company performed an analysis of the carrying value of the software it acquired 
as  part  of  the  January 2001  MDL  acquisition.  The  review  consisted  of  comparing  the  unamortized 
capitalized  cost  of  the  MDL  software  to  the  net  realizable  value.  The  net  realizable  value  was 
determined by estimating  future gross revenues over the estimated life  of the MDL software reduced 
by  the  estimated  future  costs  of  completing  and  disposing  of  the  software,  including  the  costs  of 
performing  maintenance  and  customer  support  required  to  satisfy  the  Company’s  responsibility  set 
forth  at  the  time  of  sale.  This  analysis  indicated  software  impairment  in  the  amount  of  $8.9  million, 
which  is  presented  as  impairment  of  software  in  the  accompanying  consolidated  statements  of 
operations. 

54 

Clean Proof: For Cycle 10  

 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
TRANSACTION SYSTEMS ARCHITECTS, INC. AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

Software  amortization  expense  recorded  in  fiscal  2003,  2002  and  2001  totaled  $2.8 million, 
$7.4 million  and  $13.6 million,  respectively.  The  majority  of  these  software  amortization  expense 
amounts are reflected in either cost of software license fees or general and administrative expenses in 
the  consolidated  statements  of  operations.  Estimated  amortization  expense  for  each  of  the  five 
succeeding fiscal years is as follows (in thousands): 

2004 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $ 1,767  
374  
2005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
128  
2006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
34  
2007 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
16  
2008 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

7.     Line of Credit Facilities 

The  Company  previously  had  line  of  credit  facilities  that  were  not  renewed  upon  expiration.  The 
Company  had  no  line  of  credit  borrowings  outstanding  on  these  credit  facilities  as  of  September 30, 
2003 or 2002. During fiscal 2002 and 2001, the Company recorded interest expense and related fees 
of $0.2 million and $1.5 million, respectively, related to its line of credit facilities. 

8.     Debt — Financing Agreements 

During  fiscal  2002  and  2001,  the  Company  sold  the  rights  to  future  payment  streams  under 
software license arrangements with extended payment terms to financial institutions and received cash 
of  approximately  $7.6  million  and  $19.2  million,  respectively.  The  Company  did  not  sell  any  rights  to 
future  payment  streams  under  software  license  arrangements  with  extended  payment  terms  during 
fiscal  2003.  The  amount  of  the  proceeds  received  from  the  financing  agreements  is  typically 
determined by applying a discount rate to the gross future payments to be received from the customer. 
The  discount  rates  used  to  determine  the  proceeds  ranged  from  6.5%  to  7.75%  in  fiscal  2002,  and 
6.9%  to  9.0%  in  fiscal  2001.  During  fiscal  2003,  2002  and  2001,  the  Company  recorded  interest 
expense  of  $2.9  million,  $5.0  million  and  $5.3  million,  respectively,  related  to  these  financing 
agreements. 

9.     Corporate Restructuring Charges and Asset Impairment Losses 

During  fiscal  2001,  the  Company  closed  or  significantly  reduced  the  size  of  certain  product 
development  organizations  and  geographic  sales  offices.  These  actions  resulted  in  restructuring 
charges and asset impairment losses of $5.2 million and $0.7 million, respectively, which are reflected 
in  operating  expenses  in  the  accompanying  fiscal  2001  statement  of  operations.  The  allocation  of 
these charges is as follows: $0.2 million in cost of maintenance and services, $0.3 million in research 
and development, $0.2 million in selling and marketing, and $5.2 million in general and administrative. 

55 

Clean Proof: For Cycle 10  

 
TRANSACTION SYSTEMS ARCHITECTS, INC. AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

The  following  table  summarizes  the  liability  recognition  related  to  the  restructuring  charges  and 

subsequent activity related to these exit activities: 

Fiscal 2001 restructuring charges . . . . . . . . . .  
Forgiveness of former executive officer’s note 
Amounts paid during fiscal 2001 . . . . . . . . . . .  
Other adjustments to previously recognized 

liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Balance, September 30, 2001 . . . . . . . . . . . . .  
Amounts paid during fiscal 2002 . . . . . . . . . . .  
Other adjustments to previously recognized 

liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Balance, September 30, 2002 . . . . . . . . . . . . .  
Amounts paid during fiscal 2003 . . . . . . . . . . .  
Balance, September 30, 2003 . . . . . . . . . . . . .  

Termination
Benefits 
$  3,477   
(2,050)  
(1,397)  

Lease 
Obligations   

Total 

$ 1,768     $  5,245  
(2,050 ) 
(1,574 ) 

—    
(177 )  

—   
30   
(30)  

(115 )  
1,476    
(361 )  

(115 ) 
1,506  
(391 ) 

—   
—   
—   
$  —   

(68 )  
1,047    
(366 )  

(68 ) 
1,047  
(366 ) 
$  681     $  681  

The  Company  terminated  the  employment  of  47  employees  during  fiscal  2001  as  part  of  this 
process,  including  37  employees  in  the  ACI  Worldwide  business  unit,  one  employee  in  the  IntraNet 
business  unit  and  nine  employees  in  Corporate  Services.  Termination  benefits  do  not  include  any 
amounts  for  employment  related  services  prior  to  termination.  In  addition  to  these  workforce 
reductions,  termination  benefits  include  $2.1  million  of  compensation  expense  related  to  the 
forgiveness of a note receivable from the Company’s former Chief Executive Officer (“CEO”). The note 
forgiveness amount classified with restructuring expenses is net of compensation expense accruing to 
the former CEO through the date of the severance agreement. 

The liability for lease obligations established in fiscal 2001 included $1.3 million for abandonment 
and  reduction  of  four  facilities  in  the  United  States,  Japan  and  Europe,  net  of  expected  third-party 
purchases  or  sub-leases,  and  an  estimated  lease  termination  loss  of  $0.5  million  for  the  corporate 
aircraft. The Company continues to seek subleases for certain of the  properties as well as  an exit to 
the  corporate  aircraft  lease.  Final  settlement  of  these  obligations  may  result  in  other  adjustments  to 
these liabilities. 

During  fiscal  2001,  the  Company  also  recorded  asset  impairment  charges  of  $0.7  million  for 

equipment and leasehold improvements that were abandoned in vacated office facilities. 

During fiscal 2003, the Company reduced the size of certain product development organizations. 
These actions resulted in severance related restructuring charges of $2.0 million, which are reflected in 
operating expenses in the accompanying fiscal 2003 statement of operations. The allocation of these 
charges is as follows: $1.0 million in cost of software license fees, $0.7 million in cost of maintenance 
and services, $0.1 million in selling and marketing, and $0.2 million in general and administrative. The 
Company  terminated  the  employment  of  50  employees  during  fiscal  2003  as  part  of  this  process, 
including 31 employees in the ACI Worldwide business unit and 19 employees in the IntraNet business 
unit.  Amounts  paid  during  fiscal  2003  totaled  $0.3 million.  The  liability  remaining  at  September 30, 
2003 related to these restructuring charges totaled $1.7 million, which is expected to be paid during the 
first half of fiscal 2004. 

56 

Clean Proof: For Cycle 10  

 
 
 
 
 
TRANSACTION SYSTEMS ARCHITECTS, INC. AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

10.     Common Stock and Earnings Per Share 

Exchangeable  shares  and  options  received  by  shareholders  of  MDL  that  have  not  yet  been 
converted  into  Common  Stock  are  included  in  Class A  Common  Stock  for  presentation  purposes  on 
the September 30, 2003 and 2002 consolidated balance sheets, and are included in common shares 
outstanding  for  earnings  per  share  (“EPS”)  computations  for  fiscal  2003,  2002  and  2001. 
Exchangeable shares and  MDL options included in outstanding Common  Stock totaled 0 shares and 
6,248 options as of September 30, 2003, and 73,909 shares and 11,010 options as of September 30, 
2002. 

EPS  has  been  computed  in  accordance  with  SFAS  No. 128,  “Earnings  Per  Share.”  To  compute 
earnings per share  amounts for fiscal 2003, net income available to common shareholders has been 
reduced by $0.1 million related to loss on redemption of a subsidiary company’s preferred stock. Basic 
EPS  is  calculated  by  dividing  net  income  available  to  common  stockholders  (the  numerator)  by  the 
weighted average number of common shares outstanding during the period (the denominator). Diluted 
EPS is computed by dividing net income available to common stockholders by the weighted average 
number  of  common  shares  outstanding  during  the  period,  adjusted  for  the  dilutive  effect  of  any 
outstanding dilutive securities (the denominator). The  differences between the basic and  diluted EPS 
denominators for fiscal 2003 and 2002, which amounted to approximately 149,000 shares and 246,000 
shares, respectively, were due to the dilutive effect of the Company’s outstanding stock options using 
the treasury stock method. Weighted  average shares from stock options of 5,019,000 and 1,583,000 
were excluded from the computations of diluted EPS  for fiscal 2003 and 2002, respectively, because 
the exercise prices of the stock options were greater than the average market price of the Company’s 
common  shares.  For  fiscal  2001,  weighted  average  shares  for  both  basic  and  diluted  EPS 
computations are the same, as any outstanding dilutive securities were antidilutive due to the net loss 
from  continuing  operations.  If  the  Company  had  net  income  in  fiscal  2001,  weighted  average  shares 
from  stock  options  of  1,831,000  would  have  been  excluded  from  the  computation  of  diluted  EPS 
because  the  exercise  prices  of  the  stock  options  were  greater  than  the  average  market  price  of  the 
Company’s common shares. 

11.     Other Income/Expense 

Other  income  (expense)  is  comprised  of  the  following  items  in  fiscal  2003,  2002  and  2001  (in 

thousands): 

Other than temporary impairments of marketable 

  2003 

2002 

2001 

equity securities . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $  —  $ (8,267 )  $  (8,665 ) 
—  

Gain on sale of Regency. . . . . . . . . . . . . . . . . . . . . . .  
Other than temporary impairments of investments 

8,743  

— 

in technology companies. . . . . . . . . . . . . . . . . . . . .  

Write-off of Insession Technologies, Inc. initial 

public offering costs . . . . . . . . . . . . . . . . . . . . . . . . .  

Transfer of ownership in Hospital Health Plan 

— 

— 

-  

-  

(3,408 ) 

(1,898 ) 

Corporation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Foreign currency transaction gains (losses) . . . . . .  
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

— 
310 
(170) 

Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $  140  $ 

-  
(198 ) 
(304 ) 

(1,154 ) 
(397 ) 
108  
(26 )  $ (15,414 ) 

57 

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TRANSACTION SYSTEMS ARCHITECTS, INC. AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

During  fiscal  2001,  after  considering  current  market  conditions  for  technology  companies  and 
specific information regarding those companies is which the Company had an ownership interest, the 
Company  determined  that  the  declines  in  the  market  values  for  these  investments  were  other  than 
temporary  and  charges  to  earnings  of  $3.4  million  for  the  impairments  of  these  investments  were 
required. 

During  fiscal  2001,  the  Company  expensed  costs  of  $1.9  million  associated  with  the  cancelled 

initial public offering of its wholly-owned subsidiary, Insession Technologies, Inc. 

During  fiscal  2001,  the  Company  transferred  its  70%  ownership  in  Hospital  Health  Plan 
Corporation (“HHPC”) to the minority shareholder. As a result of the transfer, the Company recorded a 
non-recurring charge of $1.2 million related to the Company’s remaining carrying value in HHPC. 

12.     Comprehensive Income 

The  Company  discloses  comprehensive  income  information  in  accordance  with  SFAS  No. 130, 
“Reporting  Comprehensive  Income,”  which  establishes  standards  for  reporting  and  display  of 
comprehensive  income  and  its  components  in  a  financial  statement  for  the  period  in  which  they  are 
recognized.  The  Company’s  components  of  accumulated  other  comprehensive  income/loss  were  as 
follows (in thousands): 

Balance, September 30, 2000 . . . . . . . .  
Fiscal 2001 activity. . . . . . . . . . . . . . . . . .  
Reclassification adjustment for loss 

included in net loss 

Balance, September 30, 2001 . . . . . . . .  
Fiscal 2002 activity. . . . . . . . . . . . . . . . . .  
Reclassification adjustment for loss 

included in net income 

Balance, September 30, 2002 . . . . . . . .  
Fiscal 2003 activity. . . . . . . . . . . . . . . . . .  
Balance, September 30, 2003 . . . . . . . .  

Foreign 
Currency
Translation
Adjustments  
$ (3,120)  
(3,168)  

Unrealized
Investment
Holding
Loss 
$ (5,589) 
(5,807) 

Accumulated 
Other 
Comprehensive 
Income (Loss)   
 $ (8,709 ) 
  (8,975 ) 

—   
(6,288)  
126   

8,799  
(2,597) 
(6,133) 

—   
(6,162)  
(1,858)  
$ (8,020)  

8,287  
(443) 
242  
$  (201) 

  8,799  
  (8,885 ) 
  (6,007 ) 

  8,287  
  (6,605 ) 
  (1,616 ) 
 $ (8,221 ) 

Since  the  Company  has  established  an  asset  valuation  allowance  against  its  net  deferred  tax 

assets, the components of accumulated other comprehensive income have not been tax effected. 

13.     Segment Information 

The Company has three operating segments, referred to as business units. These three business 
units are ACI Worldwide, Insession Technologies and IntraNet. ACI Worldwide products represent the 
Company’s  largest  product  line  and  include  its  most  mature  and  well-established  applications,  which 
are used primarily by financial institutions, retailers and e-payment processors. Its products are used to 
route  and  process  transactions  for  automated  teller  machine  networks;  process  transactions  from 
point-of-sale devices, wireless devices and the Internet; control fraud and money laundering; authorize 
checks; establish frequent shopper programs; automate transaction settlement, card management and 
claims  processing;  and  issue  and  manage  multi-functional  applications  on  smart  cards.  Insession 

58 

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TRANSACTION SYSTEMS ARCHITECTS, INC. AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

Technologies products facilitate communication, data movement, monitoring of systems, and business 
process automation across computing systems involving mainframes, distributed computing networks 
and the Internet. IntraNet  products offer high value  payments processing, bulk  payments processing, 
global messaging and continuous link settlement processing. 

During fiscal 2001, the Company transferred its 70 percent ownership in HHPC, which comprised 
the majority of its Health Payment Systems business unit, to the minority shareholder for no additional 
consideration.  HHPC’s  products  allow  large  corporations  and  healthcare  payment  processors  to 
automate claims eligibility determination, claims capture and claims payments. The remaining portion 
of  the  Health  Payment  Systems  business  unit,  consisting  of  a  health  and  drug  claims  adjudication 
facilities  management  services  organization,  was  integrated  into  the  ACI  Worldwide  business  unit 
during fiscal 2001. 

The  Company’s  chief  operating  decision  makers  review  financial  information  presented  on  a 
consolidated  basis,  accompanied  by  disaggregated  information  about  revenues  and  operating 
income/loss  by  business  unit.  The  Company  does  not  track  assets  by  business  unit.  No  single 
customer  accounted  for  more  than  10%  of  the  Company’s  consolidated  revenues  during  fiscal  2003, 
2002 or 2001. The following are revenues and operating income/loss for these business units for fiscal 
2003, 2002 and 2001 (in thousands): 

Revenues: 

2003 

2002 

2001 

ACI Worldwide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $ 206,408  $ 211,835   $ 226,717
38,288
Insession Technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
33,432
IntraNet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
645
Health Payment Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  $ 277,291  $ 284,667   $ 299,082

34,203  
38,629  
—  

33,086 
37,797 
— 

Operating income (loss): 

ACI Worldwide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $  22,060  $  31,002   $ (42,671)
(2,652)
Insession Technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
(1,531)
IntraNet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
(9,295)
Health Payment Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  $  35,259  $  41,667   $ (56,149)

7,203  
3,462  
—  

7,221 
5,978 
— 

Most  of  the  Company’s  products  are  sold  and  supported  through  distribution  networks  covering 
the  geographic  regions  of  the  Americas,  Europe/Middle  East/Africa  (“EMEA”)  and  Asia/Pacific.  The 
following  are  revenues  for  these  geographic  regions  for  fiscal  2003,  2002  and  2001  and  long-lived 
assets within these geographic regions at each balance sheet date (in thousands): 

Revenues: 

2003 

2002 

2001 

United States . . . . . . . . . . . . . . . . . . . . . . . . .   $ 120,546  $ 120,163   $ 129,141  
37,113  
Americas — other . . . . . . . . . . . . . . . . . . . . .  
166,254  
Total Americas . . . . . . . . . . . . . . . . . . . . . .  
103,447  
EMEA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
29,381  
Asia/Pacific . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  $ 277,291  $ 284,667   $ 299,082  

46,467  
166,630  
89,703  
28,334  

34,661 
155,207 
88,680 
33,404 

59 

Clean Proof: For Cycle 10  

 
 
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
  
  
 
 
TRANSACTION SYSTEMS ARCHITECTS, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

September 30, 

2003 

2002 

Long-lived assets: 

United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $ 51,227   $ 57,616  
6,098  
Other Americas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
63,714  
Total Americas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
11,805  
EMEA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
802  
Asia/Pacific . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  $ 59,758   $ 76,321  

2,426  
53,653  
5,410  
695  

14.     Stock-Based Compensation Plans 

Employee Stock Purchase Plan 

Under  the  Company’s  1999  Employee  Stock  Purchase  Plan  (the  “ESPP”),  a  total  of  750,000 
shares  of  the  Common  Stock  (“Shares”)  have  been  reserved  for  sale  to  eligible  employees  of  the 
Company and its subsidiaries. Under the ESPP, participating employees are permitted to designate up 
to  the  lesser  of  $25,000  or  10%  of  their  annual  base  compensation  for  the  purchase  of  Shares.  The 
price for Shares purchased under the ESPP is 85% of the lower of the Shares’ market value on either 
the  first  or  last  day  of  each  three-month  participation  period.  Purchases  made  under  the  ESPP  are 
made one calendar month after the end of each fiscal quarter. Shares issued under the ESPP during 
fiscal 2003, 2002 and 2001 totaled 173,163, 145,366 and 168,487, respectively. 

Stock Incentive Plans 

The Company has a 2002 Non-employee Director Stock Option Plan whereby 250,000 shares of 
the  Common  Stock  have  been  reserved  for  issuance  to  eligible  non-employee  directors  of  the 
Company. The stock options are granted at a price equal to the fair market value of the Common Stock 
at  the  time  of  the  grant.  The  term  of  the  outstanding  options  is  ten  years.  The  options  vest  annually 
over a period of three years. 

On  August 1,  2001,  the  Company  announced  a  voluntary  stock  option  exchange  program  (the 
“Exchange  Program”)  offering  to  exchange  all  outstanding  options  to  purchase  shares  of  Common 
Stock granted under the 1994 Stock Option Plan, 1996 Stock Option Plan and 1999 Stock Option Plan 
held  by  eligible  employees  or  eligible  directors  for  new  options  under  the  same  option  plans.  The 
Exchange  Program  required  any  person  tendering  an  option  grant  for  exchange  to  also  tender  all 
subsequent  option  grants  with  a  lower  exercise  price  received  by  that  person  during  the  six  months 
immediately  prior  to  the  date  the  options  accepted  for  exchange  are  cancelled.  Options  to  acquire  a 
total  of  3,089,100  shares  of  Common  Stock  with  exercise  prices  ranging  from  $2.50  to  $45.00  were 
eligible to be exchanged under the Exchange Program. The offer expired on August 28, 2001, and the 
Company  cancelled  1,946,550  shares  tendered  by  578  employees.  As  a  result  of  the  Exchange 
Program,  the  Company  granted  replacement  stock  options  to  acquire  1,823,000  shares  of  Common 
Stock at an exercise price of $10.04. The difference between the number of shares cancelled and the 
number of shares granted relates to options cancelled by employees who terminated their employment 
with  the  Company  between  the  cancellation  date  and  regrant  date.  The  exercise  price  of  the 
replacement  options  was  the  fair  market  value  of  the  Common  Stock  on  the  grant  date  of  the  new 
options,  which  was  March 4,  2002  (a  date  at  least  six  months  and  one  day  after  the  date  of 
cancellation). The new shares have a vesting schedule of 1/18 per month beginning on the grant date 
of  the  new  options,  except  for  options  tendered  by  executive  officers  under  the  1994  Stock  Option 
Plan,  which  vest  25%  annually  on  each  anniversary  of  the  grant  date  of  the  new  options.  The 

60 

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TRANSACTION SYSTEMS ARCHITECTS, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

Exchange Program was designed to comply with FASB Interpretation No. 44, “Accounting for Certain 
Transactions Involving Stock Compensation,” for fixed plan accounting. 

On  May 8,  2001,  the  Company  entered  into  a  stock  option  agreement  with  its  then  Chairman  of 
the  Board  of  Directors,  Gregory  J.  Duman,  whereby  25,000  shares  of  Common  Stock  have  been 
reserved  for  issuance  to  Mr. Duman.  Shareholder  approval  was  not  required  nor  received  related  to 
adoption of this agreement. The stock option was granted at a price equal to the fair market value of 
the  Common  Stock  at  the  time  of  grant.  The  term  of  the  outstanding  option  is  ten  years.  The  option 
vested monthly over a period of 6 months. 

During  2001,  the  Company  adopted  the  MDL  Amended  and  Restated  Employee  Share  Option 
Plan (the “MDL Plan”). Shareholder approval was not required nor received related to adoption of this 
plan.  As  adopted,  options  outstanding  under  the  MDL  Plan  were  converted  at  the  time  of  the  MDL 
acquisition to options to purchase 167,980 shares of Common Stock. These options have an exercise 
price of one cent per share of Common Stock and were included in the determination of purchase price 
for the MDL acquisition. The Options became 100% vested upon the acquisition and have a term of 8 
years from the original date of grant by MDL. 

The  Company  has  a  2000  Non-employee  Director  Stock  Option  Plan  whereby  25,000  shares  of 
Common Stock have been reserved for issuance to eligible non-employee directors of the Company. 
Shareholder approval was not required nor received related to adoption of this plan. The stock options 
are granted at a price equal to the fair market value of the Common Stock at the time of the grant. The 
term of the outstanding options is ten years. The options vest annually over a period of three years. 

The  Company  has  a  1999  Stock  Option  Plan  and  a  1996  Stock  Option  Plan  whereby  a  total  of 
4,000,000 and 1,008,000 shares, respectively, of Common Stock have been reserved for issuance to 
eligible  employees  of  the  Company  and  its  subsidiaries  and,  in  the  case  of  the  1996  Plan,  non-
employee  members  of  the  Board  of  Directors.  As  a  matter  of  Company  policy,  stock  options  are 
granted at an exercise price not less than the fair market value of the Common Stock at the time of the 
grant.  The  term  of  the  outstanding  options  is  ten  years.  The  options  generally  vest  annually  over  a 
period of three years for the 1999 Stock Option Plan and four years for the 1996 Stock Option Plan. 

The Company has a 1997 Management Stock Option Plan whereby 1,050,000 shares of Common 
Stock  have  been  reserved  for  issuance  to  eligible  management  employees  of  the  Company  and  its 
subsidiaries.  The  stock  options  are  granted  at  a  price  not  less  than  the  fair  market  value  of  the 
Common Stock at the time of the grant and require the participant to pay $3 for each share granted. 
The term of the outstanding options is ten years. The options vest annually over a period of four years. 

The Company has a 1994 Stock Option Plan whereby 1,910,976 shares of Common Stock have 
been  reserved  for  issuance  to  eligible  employees  of  the  Company  and  its  subsidiaries.  The  stock 
options are granted at a price set by the Board of Directors provided that the minimum price shall be 
$2.50 per share for 955,488 shares and $5 per share for 955,488 shares. The term of the outstanding 
options is ten years. The stock options vest ratably over a period of four years. 

61 

Clean Proof: For Cycle 10  

TRANSACTION SYSTEMS ARCHITECTS, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

A  summary  of  stock  options  issued  under  the  Stock  Incentive  Plans  previously  described  and 

changes during the years ending September 30 are as follows: 

2003 

Shares 
Under 
Option 

Weighted
Average
Exercise
Price 

Year Ending September 30, 
2002 

Shares 
Under 
Option 

Weighted
Average
Exercise
Price 

2001 

Shares 
Under 
Option 

Weighted
Average
Exercise
Price 

Outstanding, beginning of 

period . . . . . . . . . . . . . . . . . .   5,876,557 
Granted. . . . . . . . . . . . . . . . . . .   441,000 
(603,215) 
Exercised . . . . . . . . . . . . . . . . .  
Cancellations . . . . . . . . . . . . . .  
(514,296) 
Outstanding, end of period . .   5,200,046 

$ 12.64   2,178,108 
9.42   3,988,811 
(35,295) 
8.03  
(255,067) 
18.55  
$ 12.32   5,876,557 

$ 17.83  
10.09  
2.37  
19.81  
$ 12.51  

4,288,393  
743,414  
(228,859 ) 
(2,624,840 ) 
2,178,108  

$ 24.43
9.61
1.64
27.69
$ 17.83

Options exercisable at end of 

year . . . . . . . . . . . . . . . . . . . .   3,367,637   $ 13.52    2,314,365   $ 15.60   

1,713,387    $ 18.36 

Shares available on 

September 30 for options 
that may be granted . . . . . .   915,093 

Weighted-average grant date 
fair value of options granted 
during the year. . . . . . . . . . .  

913,778 

3,359,665  

$  9.42  

$ 10.09  

$  4.77

The  following  table  summarizes  information  about  stock  options  outstanding  at  September 30, 

2003: 

Options Outstanding 

Options Exercisable 

Range of Exercise Prices   
$0.01 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
$2.50 to $5.00 . . . . . . . . . . . . . . . . . . . . .
$5.84 to 9.80 . . . . . . . . . . . . . . . . . . . . . .
$10.04 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
$10.24 to $10.25 . . . . . . . . . . . . . . . . . . .
$10.28 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
$10.78 to $21.38 . . . . . . . . . . . . . . . . . . .
$24.00 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
$25.06 to $38.75 . . . . . . . . . . . . . . . . . . .

Weighted
Average
Remaining
Contractual
Life 
4.61 
0.96 
7.18 
8.24 
9.79 
8.62 
7.59 
3.43 
4.35 
7.19 

Number 
Outstanding  

6,248 
177,303 
818,497 
1,415,773 
185,000 
1,325,508 
442,701 
604,500 
224,516 
5,200,046 

Number 
Exercisable   

Weighted
Average
Exercise
Price 
$  0.01  
4.50  
8.48  

6,248  
177,303  
292,669  
10.04   1,400,934  
10.24  
—  
410,132  
10.28  
251,335  
13.41  
604,500  
24.00  
224,516  
27.41  
$ 12.32   3,367,637  

Weighted
Average
Exercise
Price 
$  0.01
4.50
8.30
10.04
—
10.28
13.40
24.00
27.41
$ 13.52

In  fiscal  2003,  the  Company  recognized  $62,000  in  compensation  expenses  related  to  the 
appreciation in stock value for 100,000 options between the grant date and the date the options were 
ratified  by  the  Compensation  Committee.  No  compensation  expense  has  been  recognized  in  the 
Company’s  fiscal  2002  or  2001  consolidated  statements  of  operations  related  to  its  stock-based 
compensation plans. 

62 

Clean Proof: For Cycle 10  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TRANSACTION SYSTEMS ARCHITECTS, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

15.     Employee Benefit Plans 
TSA 401(k) Plan 

The  TSA  401(k)  Plan  is  a  defined  contribution  plan  covering  all  domestic  employees  of  TSA. 
Participants  may  contribute  up  to  60%  of  their  pretax  annual  compensation  up  to  a  maximum  of 
$12,000  (for  employees  who  are  under  the  age  of  50  on  December 31,  2003)  or  a  maximum  of 
$14,000 (for employees aged 50 or older on December 31, 2003). The Company matches participant 
contributions  160%  on  every  dollar  deferred  to  a  maximum  of  2.5%  of  compensation,  not  to  exceed 
$4,000  per  employee  annually.  Company  contributions  charged  to  expense  during  fiscal  2003,  2002 
and 2001 were $2.4 million, $2.5 million and $2.8 million, respectively. 

ACI Worldwide EMEA Group Personal Pension Scheme 

The  ACI  Worldwide  EMEA  Group  Personal  Pension  Scheme  is  a  defined  contribution  plan 
covering  substantially  all  ACI  Worldwide  (EMEA)  Limited  (“ACI-EMEA”)  employees.  For  those  ACI-
EMEA employees who elect to participate in the plan, the Company contributes a minimum of 8.5% of 
eligible  compensation  to  the  plan  for  those  employees  employed  at  December 1,  2000,  up  to  a 
maximum  of  15.5%  for  those  employees  aged  over  55  years  on  December 1,  2000.  ACI-EMEA 
contributes  6.0%  of  eligible  compensation  to  the  plan  for  those  employees  employed  subsequent  to 
December 1,  2000.  ACI-EMEA  contributions  charged  to  expense  during  fiscal  2003,  2002  and  2001 
were $1.3 million, $1.3 million and $1.2 million, respectively. 

The  ACI  Worldwide  EMEA  Group  Personal  Pension  Scheme 

the  Applied 
Communications Inc Limited (“ACIL”) Pension Plan, which was discontinued on December 1, 2000. At 
the time the ACIL Pension Plan assets were formally valued, plan obligations exceeded plan assets by 
$2.9 million. The funding deficit amount that was charged to expense during fiscal 2002 and 2001 was 
$1.7 million and $1.2 million, respectively. The ACIL Pension Plan was a defined benefit pension plan. 
Benefits  were  based  on  years  of  service  and  the  employees’  compensation  during  employment. 
Contributions  to  the  plan  were  determined  by  an  independent  actuary  on  the  basis  of  periodic 
valuations  using  the  projected  unit  cost  method.  Participants  contributed  5%  of  their  pensionable 
salaries  and  ACIL  contributed  at  the  rate  of  10%  of  pensionable  salaries.  The  assets  of  the  ACIL 
Pension Plan were distributed to plan participants in fiscal 2002. 

replaced 

TSA Deferred Compensation Plans 

The  Company  previously  had  Deferred  Compensation  Plans  which  allowed  certain  management 
personnel to defer receipt of their compensation until a future date or at the time of their departure from 
the  Company.  These  plans  allowed  participants  to  invest  in  a  limited  variety  of  mutual  funds.  These 
assets are owned by the Company and are subject to the claims of general creditors of the Company. 
No  Company  contributions  were  made  to  the  plans  and  participants  are  100%  vested  in  their 
contributions.  The  liability  under  the  Deferred  Compensation  Plans  at  September 30,  2003  and  2002 
was approximately $1.3 million and $1.6 million, respectively. 

16.    

Income Taxes 

The provision (benefit) for income taxes consists of the following (in thousands): 

Federal . . . . . . .  
State . . . . . . . . .  
Foreign . . . . . . .  
Total . . . . . . . . .  

  Current 

2003 
  Deferred 
$ (2,932 )  $  19,205  
3,039  
2,902  
$ (5,859 )  $  25,146  

(1,754 ) 
(1,173 ) 

Year Ended September 30, 
2002 

2001 

  Total 

$ 16,273 
1,285 
1,729 
$ 19,287 

  Current
$  5,004 
(899) 
5,752 
$  9,857 

  Deferred   Total 

$  10,267 
1,479 
840 
$  12,586 

$ 15,271 
580 
6,592 
$ 22,443 

  Current 
$ 12,161  
783  
3,233  
$ 16,177  

  Deferred   Total 

$ (11,610)  $  551 
(1,087)
3,457 
$ (13,256)  $  2,921 

(1,870) 
224 

63 

Clean Proof: For Cycle 10  

 
 
 
 
 
 
 
TRANSACTION SYSTEMS ARCHITECTS, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

The difference between the income tax provision computed at the statutory federal income tax rate 

and the financial statement provision for income taxes is summarized as follows (in thousands): 

Year Ended September 30, 
2002 

2001 

2003 

Tax expense (benefit) at federal rate of 35% . . . . . . . . . . . . . . . . . . . .   $ 11,764  $ 13,199   $ (27,000)
15,042
Increase in valuation allowance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
(707)
State income taxes, net of federal benefit . . . . . . . . . . . . . . . . . . . . . . .  
1,979
Foreign tax rate differential . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Amortization of intangibles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
2,266
10,628
Impairment of goodwill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
—
Foreign taxes deducted on U.S. return, net of federal benefit . . . . . .  
—
Research and development credits . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
—
Extraterritorial income exclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
—
Gain on disposition of subsidiary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
713
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  $ 19,287  $ 22,443   $  2,921

8,871  
377  
2,825  
—  
533  
—  
—  
—  
(3,059 ) 
(303 ) 

887 
835 
120 
— 
3,252 
2,812 
(314) 
(390) 
— 
321 

The  deferred  tax  assets  and  liabilities  result  from  differences  in  the  timing  of  the  recognition  of 
certain  income  and  expense  items  for  tax  and  financial  accounting  purposes.  The  sources  of  these 
differences at each balance sheet date are as follows (in thousands): 

Current net deferred tax assets: 

Foreign tax withholding . . . . . . . . . . . . . . . . . . . . . . . . . . . .
State income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred compensation plan . . . . . . . . . . . . . . . . . . . . . . .
Impairment of investments . . . . . . . . . . . . . . . . . . . . . . . . .
Allowance for uncollectible accounts . . . . . . . . . . . . . . . .
Deferred revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Less: valuation allowance . . . . . . . . . . . . . . . . . . . . . . . . . .

Noncurrent net deferred tax assets: 

Depreciation and amortization . . . . . . . . . . . . . . . . . . . . . .
Foreign tax credits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Acquired net operating loss carryforwards . . . . . . . . . . . .
U.S. and foreign net operating loss carryforward . . . . . .
Capital loss carryforward. . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Less: valuation allowance . . . . . . . . . . . . . . . . . . . . . . . . . .

September 30, 

2003 

2002 

  $  3,355   $  2,903  
972  
—  
1,563  
1,010  
8,493  
5,202  
1,627  
748  
20,134  
6,884  
1,095  
1,674  
36,787  
18,873  
(19,233 ) 
(8,557 ) 
  $  10,316   $  17,554  

  $  2,195   $ 
7,932  
1,120  
28,572  
6,684  
5,244  
1,104  
52,851  
(43,213 ) 

827  
8,832  
1,441  
26,809  
3,851  
17,151  
378  
59,289  
(31,743 ) 
  $  9,638   $  27,546  

64 

Clean Proof: For Cycle 10  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
TRANSACTION SYSTEMS ARCHITECTS, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

The Company has recognized a net deferred tax asset of $20.0 million as of September 30, 2003. 
In  assessing  the  realizability  of  deferred  tax  assets,  management  considers  whether  it  is  more  likely 
than not that some portion or all of the deferred tax assets will not be realized. The ultimate realization 
of deferred tax assets is dependent upon the generation of future taxable income during the periods in 
which those temporary differences become deductible. Management considers projected future taxable 
income,  carryback  opportunities  and  tax  planning  strategies  in  making  this  assessment.  Based  upon 
the level of historical taxable income and projections for future taxable income over the periods which 
the  deferred  tax  assets  are  deductible,  management  believes  it  is  more  likely  than  not  that  the 
Company  will  realize  the  benefits  of  these  deductible  differences,  net  of  the  valuation  allowances 
recorded. 

The Company had foreign tax credit carryforwards at September 30, 2003 of approximately $7.9 
million, of which $2.5 million will expire in 2004 if not utilized, with remaining carryforwards expiring in 
future fiscal years. 

The  Company  had  domestic  net  operating  loss  carryforwards  (“NOLs”)  for  tax  purposes  of  $5.7 
million  at  September 30,  2003,  which  will  begin  to  expire  in  2008.  Approximately  $2.9  million  of  the 
NOLs  is  attributable  to  the  pre-acquisition  periods  of  acquired  subsidiaries.  The  utilization  of  these 
NOLs  may  be  limited  pursuant  to  Section 382  of  the  Internal  Revenue  Code  as  a  result  of  prior 
ownership changes. 

In addition, at September 30, 2003, the Company had domestic capital loss carryforwards for tax 

purposes of $17.4 million, which begin to expire in 2004. 

At  September 30,  2003,  the  Company  has  foreign  tax  NOLs  of  approximately  $77.2  million. 
Although a portion of the loss carryforwards expire between 2004 and 2014, the remaining losses may 
be  utilized  over  an  indefinite  period.  A  valuation  allowance  has  been  provided  for  a  portion  of  the 
deferred tax assets related to the foreign loss carryforwards to the extent management believes these 
carryforwards could expire unused due to the Company’s historical or projected losses in certain of its 
foreign subsidiaries. 

Current  federal  and  state  benefits  of  $10.4 million  have  been  recorded  during  fiscal  2003  in 
connection  with  amended  income  tax  returns  filed  for  the  Company’s  1999  through  2001  tax  years. 
The  Company’s  positions  in  the  amended  income  tax  returns  are  the  subject  of  an  ongoing  tax 
examination by the Internal Revenue Service (“IRS”). This examination may result  in  the IRS issuing 
proposed  assessments.  The  Company  believes  that  its  tax  positions  comply  with  applicable  tax  law 
and it intends to defend its positions through the IRS appeals process. However, if the IRS positions on 
certain  issues  are  upheld  after  all  the  Company’s  administrative  and  legal  options  are  exhausted,  a 
material impact on the Company’s earnings and cash flows could result. 

The Company’s foreign subsidiaries could face challenges from various foreign tax authorities and 
it  is  not  certain  that  the  local  authorities  will  accept  the  Company’s  tax  positions.  The  Company 
believes  its  tax  positions  comply  with  applicable  tax  law  and  it  intends  to  defend  its  positions.  The 
Company believes it has adequately provided for any probable outcome related to these matters, and 
does not anticipate any material earnings impact from their ultimate settlement or resolution. 

The  undistributed  earnings  of  the  Company’s  foreign  subsidiaries  of  approximately  $21.9  million 
are considered to be indefinitely reinvested. Accordingly, no provision for U.S. federal and state income 
taxes or foreign withholding taxes has been provided for such undistributed earnings. It is impractical to 
determine  the  additional  income  tax  liability,  if  any,  associated  with  the  repatriation  of  undistributed 
foreign earnings. 

65 

Clean Proof: For Cycle 10  

TRANSACTION SYSTEMS ARCHITECTS, INC. AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

17.     Commitments and Contingencies 

In  the  normal  course  of  business,  the  Company  is  liable  for  contract  completion  and  product 
performance. From time to time, TSA may guarantee the performance of a contract on behalf of one or 
more  of  its  subsidiaries,  or  a  subsidiary  may  guarantee  the  performance  of  a  contract  on  behalf  of 
another  subsidiary.  In  the  opinion  of  management,  such  obligations  will  not  significantly  affect  the 
Company’s financial position, results of operations or cash flows. 

Operating Leases 

The  Company  leases  office  space,  equipment  and  the  corporate  aircraft  under  operating  leases 
that run through February 2011. Aggregate minimum lease payments under these agreements for the 
fiscal years ending September 30 are as follows (in thousands):  

2004 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 10,229  
8,564  
2005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
6,379  
2006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
5,576  
2007 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
3,694  
2008 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Thereafter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
479  
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 34,921  

Total  rent  expense  for  fiscal  2003,  2002  and  2001  was  $11.8  million,  $11.9  million  and 

$16.0 million, respectively.  

Legal Proceedings 

From  time  to  time,  the  Company  is  involved  in  litigation  relating  to  claims  arising  out  of  its 
operations.  Other  than  as  described  below,  the  Company  is  not  currently  a  party  to  any  legal 
proceedings,  the  adverse  outcome  of  which,  individually  or  in  the  aggregate,  would  have  a  material 
adverse effect on the Company’s financial condition or results of operations. 

Class  Action  Litigation.  In  November  2002,  two  class  action  complaints  were  filed  in  the  U.S. 
District  Court  for  the  District  of  Nebraska  (the  “Court”)  against  the  Company  and  certain  individual 
named  defendants.  The  suits  were  filed  in  connection  with  the  Company’s  restatement  of  its  prior 
consolidated financial statements. The two complaints are Desert Orchid Partners v. the Company, et 
al. and Nancy Rosen v. the Company, et al. Pursuant to a Court order, the two suits were consolidated 
and,  also  in  accordance  with  the  Court  order,  the  Court-designated  lead  plaintiff,  Genesee  County 
Employees’ Retirement System, filed a First Amended Consolidated Class Action Complaint on June 
30,  2003  (the  “Consolidated  Complaint”).  The  lead  plaintiff  alleges  violations  of  Sections  10(b)  and 
20(a) of the Securities Exchange Act of 1934 (the "Exchange Act") and Rule 10b-5 thereunder, on the 
grounds  that  certain  of  the  Company's  Exchange  Act  reports  and  press  releases  contained  untrue 
statements  of  material  facts,  or  omitted  to  state  facts  necessary  to  make  the  statements  therein  not 
misleading,  with regard  to  the Company's revenues and expenses during the purported class period. 
The  Consolidated  Complaint  alleges  that  during  the  purported  class  period,  the  Company  and  the 
named  defendants  misrepresented  the  Company's  historical  financial  condition,  results  of  operations 
and its future prospects, and failed to disclose facts that could have indicated an impending decline in 
the Company's revenues. The lead plaintiff is seeking unspecified damages, interest, fees, costs and 
rescission.  The  class  period  stated  in  the  Consolidated  Complaint  is  January  21,  1999  through 

66 

Clean Proof: For Cycle 10  

TRANSACTION SYSTEMS ARCHITECTS, INC. AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

November  18,  2002.  The  Company  and  the  individual  defendants  filed  a  motion  to  dismiss  the 
Consolidated Complaint, which the lead plaintiff opposed. On November 20, 2003, the Court heard oral 
arguments  on  the  defendants'  motion  to  dismiss.  On  December  15,  2003,  the  Court  issued  its  order 
granting in part, and denying in part, the motion to dismiss. In particular, the Court dismissed, without 
prejudice,  Gregory  Derkacht  as  a  defendant.  The  Court  denied  the  motion  to  dismiss  with  respect  to 
the  remaining  defendants,  including  the  Company.  The  Company  and  the  other  defendants  are 
required,  and  intend  to,  file  an  answer  to  the  Consolidated  Complaint.  The  Court  has  not  yet 
implemented a scheduling order. 

Derivative  Litigation.  On  January 10,  2003,  Samuel  Naito  filed  the  suit  of  “Samuel  Naito, 
Derivatively  on  behalf  of  nominal  defendant  Transaction  Systems  Architects, Inc.  v.  Roger  K. 
Alexander, Gregory D. Derkacht, Gregory J. Duman, Larry G. Fendley, Jim D. Kever, and Charles E. 
Noell, III  and  Transaction  Systems  Architects, Inc.”  in  the  State  District  Court  in  Douglas  County, 
Nebraska (the “Naito matter”). The suit is a shareholder derivative action that generally alleges that the 
named individuals breached their fiduciary duties of loyalty and good faith owed to the Company and 
its shareholders by causing the Company to conduct its business in an unsafe, imprudent and unlawful 
manner resulting in damage to the Company. More specifically, the plaintiff alleges that the individual 
defendants, and particularly the members of the Company’s audit committee, failed to implement and 
maintain  an  adequate  internal  accounting  control  system  that  would  have  enabled  the  Company  to 
discover  irregularities  in  its  accounting  procedures  with  regard  to  certain  transactions  prior  to 
August 2002,  thus  violating  their  fiduciary  duties  of  loyalty  and  good  faith,  generally  accepted 
accounting  principles  and  the  Company’s  audit  committee  charter.  The  plaintiff  seeks  to  recover  an 
unspecified  amount  of  money  damages  allegedly  sustained  by  the  Company  as  a  result  of  the 
individual  defendants’  breaches  of  fiduciary  duties,  as  well  as  the  plaintiff’s  costs  and  disbursements 
related to the suit. 

On January 24, 2003, Michael Russiello filed the suit of “Michael Russiello, Derivatively on behalf 
of  nominal  defendant  Transaction  Systems  Architects, Inc.  v.  Roger  K.  Alexander,  Gregory  D. 
Derkacht, Gregory J. Duman, Larry G. Fendley, Jim D. Kever, and Charles E. Noell, III and Transaction 
Systems  Architects, Inc.”  in  the  State  District  Court  in  Douglas  County,  Nebraska  (the  “Russiello 
matter”).  The  suit  is  a  shareholder  derivative  action  involving  allegations  similar  to  those  in  the  Naito 
matter. The plaintiff seeks to recover an unspecified amount of money damages allegedly sustained by 
the  Company  as  a  result  of  the  individual  defendants’  breaches  of  fiduciary  duties,  as  well  as  the 
plaintiff’s costs and disbursements related to the suit. 

The Company filed a motion to dismiss in the Naito matter on February 14, 2003, and a motion to 
dismiss in the Russiello matter on February 21, 2003. A hearing was scheduled on those motions for 
March 14,  2003.  Just  prior  to  that  date,  plaintiffs’  counsel  requested  that  the  derivative  lawsuits  be 
stayed  pending  a  determination  of  an  anticipated  motion  to  dismiss  to  be  filed  in  the  class  action 
lawsuits when and if service of process is achieved. The Company, by and through its counsel, agreed 
to  that  stay.  As  a  result,  no  other  defendants  have  been  served  and  no  discovery  has  been 
commenced.  The  Company  has  not  determined  what  effect  the  Court’s  ruling  in  the  class  action 
litigation will have on the Naito or Russiello matters. 

The  Company  intends  to  defend  the  foregoing  lawsuits  vigorously,  but,  since  the  lawsuits  have 
only recently been filed and are in the very early stages, the Company cannot predict the outcome and 
is  not  currently  able  to  evaluate  the  likelihood  of  success  or  the  range  of  potential  loss,  if  any,  that 
might be incurred in connection with such actions. However, if the Company were to lose any of these 
lawsuits or if they were not settled on favorable terms, the judgment or settlement may have a material 
adverse effect on the Company’s consolidated financial position, results of operations and cash flows. 

67 

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TRANSACTION SYSTEMS ARCHITECTS, INC. AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

The Company has insurance that provides an aggregate coverage of $20.0 million for the period during 
which the claims were filed, but cannot evaluate at this time whether such coverage will be available or 
adequate to cover losses, if any, arising out of these lawsuits. 

Additional related suits against the Company may be commenced in the future. The Company will 
fully analyze these allegations once all of the complaints are received and intends to vigorously defend 
against them. There is a risk that the above-described litigation, as well as any additional suits, could 
result  in  substantial  costs  and  divert  management  attention  and  resources  from  its  business,  which 
could adversely affect the Company’s business. 

Investigation. 

In  connection  with 

Securities  and  Exchange  Commission 

the  Company’s 
restatement  of  its  prior  consolidated  financial  statements,  the  Company  has  been  in  contact  with  the 
SEC Enforcement Division. On December 9, 2002, certain of the Company’s officers and external legal 
counsel  held  a  telephone  conference  with  representatives  of  the  SEC  Enforcement  Division.  The 
Company  had  a  follow-up  meeting  with  the  SEC  Enforcement  Division  on  March 14,  2003.  At  this 
meeting,  the  SEC  representatives  asked  questions  about  the  restatement.  The  SEC  Enforcement 
Division  also  requested  that  the  Company  provide  additional  written  information  regarding  the 
restatement.  The  Company  supplied  this  information  on  March 21,  2003.  On  August 8,  2003,  the 
Company  was  informed  that  the  SEC  Enforcement  Division  has  issued  a  formal  order  of  private 
investigation  in  connection  with  the  Company’s  restatement  of  its  prior  consolidated  financial 
statements. The Company intends to cooperate fully with the SEC with respect to this investigation. 

18.     Related Party Transactions 

Digital Courier Technologies, Inc. (“DCTI”) 

On  March 25,  1999,  the  Company  and  DCTI  entered  into  a  60-month  BASE24  software  license 
arrangement  (the  “1999  Software  License  Agreement”).  DCTI  paid  the  Company  $5.9 million  in 
software  license  fees  for  the  1999  Software  License  Agreement  in  March and  June 1999.  The 
Company is recognizing these software  license  fee revenues ratably over the 60-month  PCS term  of 
the  1999  Software  License  Agreement  because  the  license  arrangement  entitles  DCTI  to  future 
unspecified  deliverables  (a  subscription  arrangement).  Revenues  recognized  from  DCTI  for  the  1999 
Software  License  Agreement  were  $0.9 million,  $0.9 million  and  $0.9 million  in  fiscal  2003,  2002  and 
2001, respectively. 

On  June 3,  1999,  the  Company  and  DCTI  entered  into  a  three-year  agreement  that  allowed  the 
Company to distribute certain of DCTI’s e-commerce products (the “DCTI Distribution Agreement”). At 
that  time,  the  Company  paid  DCTI  a  prepaid  royalty  of  $0.7 million.  The  Company  amortized  this 
prepaid royalty ratably over the three-year life of the DCTI Distribution Agreement. 

On  June 14,  1999,  the  Company  acquired  1.25 million  shares  of  DCTI’s  common  stock  for 
$6.5 million, and received warrants to purchase additional 1.0 million shares of DCTI’s common stock. 
In July 2000, the Company exercised these warrants and acquired an additional 1.0 million shares of 
DCTI  common  stock  for  a  total  exercise  price  of  $5.2 million.  During  fiscal  2002  and  2001,  the 
Company recorded non-cash charges to earnings of $0.3 million and $8.7 million, respectively, for the 
other than temporary declines in the value of DCTI common stock. 

Coinciding  with  the  Company’s  purchase  of  DCTI  common  stock  in  June 1999,  DCTI  agreed  to 
allow  one  of  the  Company’s  designees  to  become  a  member  of  the  DCTI  Board  of  Directors.  In 
January 2000,  Gregory  J.  Duman,  who  was  serving  as  the  Company’s  Vice  President  and  Chief 
Financial  Officer,  was  elected  as  the  Company’s  designee  to  the  DCTI  Board  of  Directors.  In 
March 2000,  Mr. Duman  resigned  as  an  officer  of  the  Company  and  became  a  director  of  the 

68 

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TRANSACTION SYSTEMS ARCHITECTS, INC. AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

Company.  He  became  Chairman  of  the  Company’s  Board  of  Directors  in  May 2001.  Mr. Duman 
resigned as a member of DCTI’s Board of Directors in 2001. Mr. Duman resigned as a member of the 
Company’s Board of Directors in August 2002. 

On March 31, 2000, the Company and DCTI entered into an additional 60-month software license 
agreement  which  granted  DCTI  a  non-transferable  and  non-exclusive  software  license  to  use  the 
Company’s  BASE24  software  in  all  international  markets  (the  “2000  Software  License  Agreement”). 
DCTI paid the Company $5.0 million in software license fees for the 2000 Software License Agreement 
in June and September 2000. On April 14, 2000, the DCTI Distribution Agreement was amended (the 
“Amended DCTI Distribution Agreement”), extending the term to six years and providing a guarantee to 
DCTI  of  an  additional  $6.0 million  of  royalties  to  be  paid  in  five  equal  annual  installments.  The 
Company  paid  DCTI  $1.2 million  pursuant  to  the  Amended  DCTI  Distribution  Agreement  in 
September 2000. 

The 2000 Software License Agreement and the Amended DCTI Distribution Agreement have been 
accounted  for  as  non-monetary  exchanges,  with  no  revenues  or  expenses  initially  recognized  for  an 
anticipated  exchange  of  equal  amounts  of  cash.  In  May 2001,  the  Company  and  DCTI  amended  the 
Amended DCTI Distribution Agreement to eliminate the Company’s obligation to pay the remaining fees 
due under the agreement. As a result of the May 2001 amendment, the Company was entitled to retain 
the  net fees collected from  DCTI of $3.8 million. The  Company is recognizing revenue ratably over the 
remaining  PCS  term  of  the  60-month  arrangement  because  the  license  arrangement  entitles  DCTI  to 
future unspecified deliverables (a subscription arrangement) and the Company does not have adequate 
VSOE of the fair value of PCS for the co-terminus five-year maintenance period. Revenues recognized 
from DCTI  for the 2000  Software  License  Agreement  were $1.3  million,  $1.3 million  and  $0.5 million  in 
fiscal 2003, 2002 and 2001, respectively. 

In  addition  to  the  above  transactions,  the  Company  and  DCTI  entered  into  various  other 
agreements, primarily to provide DCTI with professional services and software. Because the collection 
of  revenues  from  DCTI  was  highly  uncertain  due  to  credit-related  risks,  the  Company  has  limited 
revenue  recognition  to  the  amount  of  cash  received.  The  May 2001  amendment  to  the  Distribution 
Agreement also relieved DCTI from certain payables and notes arising from various other agreements 
for  the  provision  of  professional  services  and  software.  Revenues  recognized  from  these  other 
agreements were minimal in fiscal 2002 and 2001. 

Former Chief Executive Officer 

In December 2000, the Company reached a compensation agreement with William E. Fisher, who 
was  serving  as  the  Company’s  CEO  at  that  time,  on  an  employment  and  incentive  compensation 
package  (the  “Compensation  Package”).  The  Compensation  Package  provided  for  the  Company  to 
loan Mr. Fisher a total of $3.0 million. The loan bore interest at 6.35% and was due in the first quarter 
of  fiscal  2004.  The  loan  and  accrued  interest  were  subject  to  forgiveness  in  the  event  of  certain 
changes  in  control,  death,  or  termination  without  cause;  one-half  of  the  principal  and  interest  was 
subject to forgiveness if Mr. Fisher remained employed with the Company for the three-year term of the 
Compensation  Package,  and  one-half  of  the  principal  and  interest  was  subject  to  forgiveness  in  the 
event  the  closing  bid  for  the  Company’s  Common  Stock  reached  certain  price  targets.  During  fiscal 
2000,  the  Company  advanced  Mr. Fisher  $2.0 million.  During  fiscal  2001,  the  Company  advanced 
Mr. Fisher  the  remaining  $1.0 million.  During  fiscal  2001,  the  Company  recognized  compensation 
expense of $0.4 million, prior to the termination of the CEO’s employment on May 1, 2001, related to 
these forgiveness provisions. On May 1, 2001, the Company entered into a severance agreement with 
Mr. Fisher (the “Fisher Severance Agreement”). Under the terms of the Fisher Severance Agreement, 

69 

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TRANSACTION SYSTEMS ARCHITECTS, INC. AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued) 

the Company agreed to (1) forgive $2.4 million of the note receivable, (2) allow Mr. Fisher to repay the 
remaining $0.6 million of the note receivable on or before June 1, 2002, and (3) allow Mr. Fisher three 
years from the date of the Agreement to exercise any stock options vested under the Company’s stock 
option  plans.  Mr. Fisher  agreed  to  (1) resign  as  CEO  on  May 1,  2001,  (2) forfeit  all  unvested  stock 
options under the Company’s stock option plans, and (3) provide the Company advisory services for a 
period  of  12 months.  The  Company  recognized  termination  benefits  of  $2.1  million  related  to  the 
forgiveness of the loan on May 1, 2001, with such benefits classified with restructuring expenses. As of 
September 30,  2001,  the  outstanding  balance  under  the  note  was  $0.6  million,  which  is  included  in 
investments and notes receivable on the accompanying consolidated balance sheet. On May 31, 2002, 
Mr. Fisher  repaid  the  Company  $0.6  million,  including  interest,  for  his  obligations  under  the  note 
receivable. 

19.     Quarterly Information (Unaudited) 

The following table sets forth certain unaudited financial data for each of the quarters within fiscal 
2003  and  2002.  This  information  has  been  derived  from  the  Company’s  consolidated  financial 
statements and in management’s opinion, reflects all adjustments necessary for a fair presentation of 
the  information  for  the  quarters  presented.  The  operating  results  for  any  quarter  are  not  necessarily 
indicative of results for any future period. Amounts presented are in thousands, except per share data: 

Sept. 30, 
2003 

June 30,
2003 

March 31,
2003 

Dec. 31,
2002 

Sept. 30,
2002 

June 30, 
2002 

March 31, 
2002 

Dec. 31,
2001 

Quarter Ended 

Revenues: 

Software license  

fees . . . . . . . . . . .    $  36,611  
20,447  
14,720  
71,778  

Maintenance fees . . .   
Services . . . . . . . . . .   
Total revenues . . .   

$  40,717 
20,675 
12,382 
73,774 

$ 38,167   
19,461   
11,622   
69,250   

$  31,330 
18,604 
12,555 
62,489 

$  39,301 
18,557 
12,882 
70,740 

$  38,706  
18,175  
12,572  
69,453  

 $ 39,615    
  18,699    
  12,923    
  71,237    

$  40,831 
18,782 
13,624 
73,237 

Expenses: 

Cost of software 

license fees. . . . . .   

6,933  

6,339 

6,289   

5,939 

7,215 

6,673  

7,947    

9,218 

Cost of maintenance 

and services . . . . .   

15,767  

15,082 

15,693   

14,808 

15,113 

14,953  

  16,375    

16,038 

Research and 

development . . . . .   
Selling and marketing   
General and 

administrative . . . .   
Impairment of goodwill   
Total expenses . . .   
Operating income. . . . . .   
Other income (expense):   
Interest income . . . . .   
Interest expense . . . .   
Other . . . . . . . . . . . .   
Total other income 

9,588  
13,531  

14,105  
—  
59,924  
11,854  

335  
(573 ) 
975  

(expense). . . . .   

737  

Income before income 

taxes. . . . . . . . . . . . .   
Income tax provision . . .   
Net income (loss) . . . . . .    $ 
Earnings (loss) per share:  

12,591  
(3,478 ) 
9,113  

Basic. . . . . . . . . . . . .    $ 
Diluted . . . . . . . . . . .    $ 

0.25  
0.25  

$ 

$ 
$ 

9,478 
13,686 

15,245 
9,290 
69,120 
4,654 

281 
(682) 
225 

(176) 

8,357   
13,529   

14,104   
—   
57,972   
11,278   

285   
(787)  
79   

7,950 
13,736 

12,583 
— 
55,016 
7,473 

310 
(956) 
(1,139) 

8,351 
14,350 

16,570 
1,524 
63,123 
7,617 

623 
(1,220) 
(4,048) 

8,711  
15,264  

8,918    
  13,481    

11,297  
—  
56,898  
12,555  

404  
(1,313 ) 
424  

  14,800    
—    
  61,521    
9,716    

329    
(1,444 )  
8,069    

9,049 
14,257 

12,896 
— 
61,458 
11,779 

311 
(1,619)
(4,471)

(423)  

(1,785) 

(4,645) 

(485 ) 

6,954    

(5,779)

4,478 
(6,331) 
(1,853) 

10,855   
(6,785)  
$  4,070   

5,688 
(2,693) 
$  2,995 

(0.05) 
(0.05) 

$ 
$ 

0.11   
0.11   

$ 
$ 

0.08 
0.08 

$ 

$ 
$ 

2,972 
(1,915) 
1,057 

12,070  
(7,066 ) 
$  5,004  

  16,670    
(9,879 )  
 $  6,791    

6,000 
(3,583)
$  2,417 

0.03 
0.03 

$ 
$ 

0.14  
0.14  

 $ 
 $ 

0.19    
0.19    

$ 
$ 

0.07 
0.07 

70 

Clean Proof: For Cycle 10  

 
 
 
 
 
 
 
 
 
 
 
 
  
 
   
 
 
  
 
    
 
 
  
 
   
 
 
  
 
    
 
 
 
 
 
  
 
   
 
 
  
 
    
 
 
 
 
 
 
  
 
   
 
 
  
 
    
 
 
Pursuant to the requirements of  Section 13 or 15(d) of the Securities Exchange Act of  1934, the 
registrant  has  duly  caused  this  report  to  be  signed  on  its  behalf  by  the  undersigned,  thereunto  duly 
authorized. 

SIGNATURES 

TRANSACTION SYSTEMS ARCHITECTS, INC. 
(Registrant) 

Date: December 22, 2003 

By:

/s/ GREGORY D. DERKACHT 
Gregory D. Derkacht 
President and Chief Executive Officer 

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed 

by the following persons on behalf of the registrant and in the capacities and on the dates indicated. 

Name 

Title 

Date 

/s/ GREGORY D. DERKACHT 
Gregory D. Derkacht 

President, Chief Executive Officer, 

  December 22, 2003

and Director 
(Principal executive officer) 

/s/ DAVID R. BANKHEAD 
David R. Bankhead 

Senior Vice President, Chief 

  December 22, 2003

Financial Officer and Treasurer 
(Principal financial officer) 

/s/ EDWARD C. FUXA 
Edward C. Fuxa 

Vice President, Chief Accounting 

  December 22, 2003

Officer and Controller 
(Principal accounting officer) 

/s/ HARLAN F. SEYMOUR 
Harlan F. Seymour 

Chairman of the Board and Director 

  December 22, 2003

/s/ ROGER K. ALEXANDER 
Roger K. Alexander 

  Director 

  December 22, 2003

/s/ JOHN D. CURTIS 
John D. Curtis 

Jim D. Kever 

/s/ FRANK R. SANCHEZ 
Frank R. Sanchez 

/s/ JOHN E. STOKELY 
John E. Stokely 

  Director 

  December 22, 2003

  Director 

  December 22, 2003

  Director 

  December 22, 2003

  Director 

  December 22, 2003

71 

Clean Proof: For Cycle 10  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CERTIFICATION OF CHIEF EXECUTIVE OFFICER 

Exhibit 31.01 

I, Gregory D. Derkacht, certify that: 

1. 

I have reviewed this Annual Report on Form 10-K of Transaction Systems Architects, Inc.; 

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact 
or omit to state a material fact necessary to make the statements made, in light of the circumstances 
under  which  such  statements  were  made,  not  misleading  with  respect  to  the  period  covered  by  this 
report; 

3.  Based on my knowledge, the financial statements, and other financial information included in 
this report, fairly present in all material respects the financial condition, results of operations and cash 
flows of the registrant as of, and for, the periods presented in this report; 

4.  The registrant’s other certifying officer and I are responsible for establishing and maintaining 
disclosure  controls  and  procedures  (as  defined  in  Exchange  Act  Rules 13a-15(e) and  15d-15(e))  for 
the registrant and have: 

a)  Designed  such  disclosure  controls  and  procedures,  or  caused  such  disclosure  controls 
and procedures to be designed under our supervision, to ensure that material information relating 
to  the  registrant,  including  its  consolidated  subsidiaries,  is  made  known  to  us  by  others  within 
those entities, particularly during the period in which this report is being prepared; 

b)  Evaluated  the  effectiveness  of  the  registrant’s  disclosure  controls  and  procedures  and 
presented  in  this  report  our  conclusions  about  the  effectiveness  of  the  disclosure  controls  and 
procedures, as of the end of the period covered by this report based on such evaluation; and 

c)  Disclosed  in  this  report  any  change  in  the  registrant’s  internal  control  over  financial 
reporting  that  occurred  during  the  registrant’s  most  recent  fiscal  quarter  (the  registrant’s  fourth 
fiscal quarter in the case of an annual report) that has materially affected, or is reasonable likely to 
materially affect, the registrant’s internal control over financial reporting; and 

5.  The  registrant’s  other  certifying  officer  and  I  have  disclosed,  based  on  our  most  recent 
evaluation  of  internal  control  over  financial  reporting,  to  the  registrant’s  auditors  and  the  audit 
committee of registrant’s board of directors (or persons performing the equivalent functions): 

a)  All significant deficiencies and material weaknesses in the design or operation of internal 
control  over  financial  reporting  which  are  reasonably  likely  to  adversely  affect  the  registrant’s 
ability to record, process, summarize and report financial information; and 

b)  Any  fraud,  whether  or  not  material,  that  involves  management  or  other  employees  who 

have a significant role in the registrant’s internal control over financial reporting. 

Date: December 22, 2003 

/s/ GREGORY D. DERKACHT 
Gregory D. Derkacht 
President, Chief Executive Officer and  
Director 

Clean Proof: For Cycle 10  

 
 
 
 
 
 
 
CERTIFICATION OF CHIEF FINANCIAL OFFICER 

Exhibit 31.02 

I, David R. Bankhead, certify that: 

1. 

I have reviewed this Annual Report on Form 10-K of Transaction Systems Architects, Inc.; 

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact 
or omit to state a material fact necessary to make the statements made, in light of the circumstances 
under  which  such  statements  were  made,  not  misleading  with  respect  to  the  period  covered  by  this 
report; 

3.  Based on my knowledge, the financial statements, and other financial information included in 
this report, fairly present in all material respects the financial condition, results of operations and cash 
flows of the registrant as of, and for, the periods presented in this report; 

4.  The registrant’s other certifying officer and I are responsible for establishing and maintaining 
disclosure  controls  and  procedures  (as  defined  in  Exchange  Act  Rules 13a-15(e) and  15d-15(e))  for 
the registrant and have: 

a)  Designed  such  disclosure  controls  and  procedures,  or  caused  such  disclosure  controls 
and procedures to be designed under our supervision, to ensure that material information relating 
to  the  registrant,  including  its  consolidated  subsidiaries,  is  made  known  to  us  by  others  within 
those entities, particularly during the period in which this report is being prepared; 

b)  Evaluated  the  effectiveness  of  the  registrant’s  disclosure  controls  and  procedures  and 
presented  in  this  report  our  conclusions  about  the  effectiveness  of  the  disclosure  controls  and 
procedures, as of the end of the period covered by this report based on such evaluation; and 

c)  Disclosed  in  this  report  any  change  in  the  registrant’s  internal  control  over  financial 
reporting  that  occurred  during  the  registrant’s  most  recent  fiscal  quarter  (the  registrant’s  fourth 
fiscal quarter in the case of an annual report) that has materially affected, or is reasonable likely to 
materially affect, the registrant’s internal control over financial reporting; and 

5.  The  registrant’s  other  certifying  officer  and  I  have  disclosed,  based  on  our  most  recent 
evaluation  of  internal  control  over  financial  reporting,  to  the  registrant’s  auditors  and  the  audit 
committee of registrant’s board of directors (or persons performing the equivalent functions): 

a)  All significant deficiencies and material weaknesses in the design or operation of internal 
control  over  financial  reporting  which  are  reasonably  likely  to  adversely  affect  the  registrant’s 
ability to record, process, summarize and report financial information; and 

b)  Any  fraud,  whether  or  not  material,  that  involves  management  or  other  employees  who 

have a significant role in the registrant’s internal control over financial reporting. 

Date: December 22, 2003 

/s/ DAVID R. BANKHEAD 
David R. Bankhead 
Senior Vice President, Chief Financial Officer 
and Treasurer 

Clean Proof: For Cycle 10  

 
 
 
 
 
 
 
Exhibit 32.01 

CERTIFICATION OF CHIEF EXECUTIVE OFFICER PURSUANT TO 18 U.S.C. SECTION 1350, 
AS ADOPTED PURSUANT TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002 

In connection with the Annual Report of Transaction Systems Architects, Inc. (the “Company”) on 
Form 10-K  for  the  fiscal  year  ended  September 30,  2003  as  filed  with  the  Securities  and  Exchange 
Commission on the date hereof (the “Report”), I, Gregory D. Derkacht, Chief Executive Officer of the 
Company,  certify,  pursuant  to  18  U.S.C.  Section 1350,  as  adopted  pursuant  to  Section 906  of  the 
Sarbanes-Oxley Act of 2002, that to my knowledge: 

1)  The  Report  fully  complies  with  the  requirements  of  Sections  13(a) or  15(d) of  the  Securities 

Exchange Act of 1934; and 

2)  The information contained in the Report fairly presents, in all material respects, the financial 

condition and results of operations of the Company. 

Date: December 22, 2003 

/s/ GREGORY D. DERKACHT 
Gregory D. Derkacht 
President, Chief Executive Officer  
and Director 

Clean Proof: For Cycle 10  

 
 
 
 
 
 
Exhibit 32.02 

CERTIFICATION OF CHIEF FINANCIAL OFFICER PURSUANT TO 18 U.S.C. SECTION 1350, 
AS ADOPTED PURSUANT TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002 

In connection with the Annual Report of Transaction Systems Architects, Inc. (the “Company”) on 
Form 10-K  for  the  fiscal  year  ended  September 30,  2003  as  filed  with  the  Securities  and  Exchange 
Commission  on  the  date  hereof  (the  “Report”),  I,  David  R.  Bankhead,  Chief  Financial  Officer  of  the 
Company,  certify,  pursuant  to  18  U.S.C.  Section 1350,  as  adopted  pursuant  to  Section 906  of  the 
Sarbanes-Oxley Act of 2002, that to my knowledge: 

1)  The  Report  fully  complies  with  the  requirements  of  Sections  13(a) or  15(d) of  the  Securities 

Exchange Act of 1934; and 

2)  The information contained in the Report fairly presents, in all material respects, the financial 

condition and results of operations of the Company. 

Date: December 22, 2003 

/s/ DAVID R. BANKHEAD 
David R. Bankhead 
Senior Vice President, Chief Financial Officer 
and Treasurer 

Clean Proof: For Cycle 10  

 
 
 
 
 
 
Principal Offices

Corporate Headquarters
Transaction Systems Architects
United States - Omaha, Nebraska

ACI Worldwide
Argentina (cid:127) Buenos Aires

Australia (cid:127) North Sydney, New South Wales
(cid:127) Hawthorn East, Victoria

Austria (cid:127) Vienna

Bahrain (cid:127) Manama

Brazil (cid:127) São Paulo

Canada (cid:127) Toronto, Ontario  

(cid:127) Edmonton, Alberta

Germany (cid:127) Wiesbaden 

Greece (cid:127) Athens

Italy (cid:127) Naples

Japan (cid:127) Tokyo 

Korea (cid:127) Seoul

Mexico (cid:127) Mexico City

The Netherlands (cid:127) Gouda

Russia (cid:127) Moscow

Singapore 

South Africa (cid:127) Johannesburg

Spain (cid:127) Alcobendas (Madrid)

United Kingdom (cid:127) Watford, Hertfordshire 

United States (cid:127) Omaha, Nebraska
(cid:127) Clearwater, Florida

Insession Technologies
United States (cid:127) Omaha, Nebraska

IntraNet
United States (cid:127) Newton, Massachusetts

Board of Directors 

Harlan F. Seymour   
Chairman of the Board (cid:127) Transaction Systems Architects, Inc.  
Principal (cid:127) HFS LLC

Gregory D. Derkacht   
President and Chief Executive Officer (cid:127) Transaction Systems 
Architects, Inc.

Roger K. Alexander   
Chief Executive Officer (cid:127) S2 Card Services Ltd

John D. Curtis   Attorney

Jim D. Kever   Partner (cid:127) Voyent Partners LLC

Frank R. Sanchez   
Chief Executive Officer (cid:127) Sanchez Computer Associates, Inc.

John E. Stokely   President (cid:127) JES, Inc. LLC

Investor  Information      A  copy  of  the  Company’s  Annual 
Report on Form 10-K for the year ended September 30, 2003, 
as filed with the Securities and Exchange Commission, will be 
sent  to  stockholders  free  of  charge  upon  written  request  to:
Investor Relations Department (cid:127) Transaction Systems Architects, 
Inc. (cid:127) 224 South 108th Avenue (cid:127) Omaha, Nebraska 68154

Transfer  Agent      Communications  regarding  change  of 
address, transfer of stock ownership or lost stock certificates 
should be directed to: Wells Fargo Shareowner Services (cid:127) 161 
North Concord Exchange (cid:127) South St. Paul, Minnesota 55075

Annual  Meeting      The  Annual  Meeting  of  Shareholders 
will be held at 10:00 a.m. on Tuesday, March 9, 2004, at the 
Marriott Hotel (cid:127) 10220 Regency Circle (cid:127) Omaha, Nebraska

Independent  Public  Accountants      KPMG  LLP  (cid:127)  222 
South 15th Street (cid:127) Suite 1501 (cid:127) Omaha, Nebraska 68102

©2004 Transaction Systems Architects, Inc. All rights reserved.

 
 
 
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Transaction Systems Architects, Inc.

224 South 108th Avenue

Omaha, Nebraska  68154

www.tsainc.com

2029 1-04